S O L U T I O N B R I E F | H E A LT H CA R E

Identity Proofing
and Affirmation
Ensure secure onboarding,telemedicine, and prescription
management

Key challenge
Patients expect the convenience of digital healthcare, but
healthcare payers and providers must balance service
expectations with the need to protect patients’ privacy,
reduce the risk of fraud, and maintain compliance. However,
fast, accurate, and secure patient identification andverification are of critical importance in healthcare, sincedelaying services can have a negative impact on patient
outcomes.

SolutionABBYY enables seamless onboarding and user verification
on patient portals, driving better and more secure
experiences that can take place anytime, anywhere.
ABBYY’s Proof of Identity mobile solution enables the digitalinteractions patients want without the risk of compromising
their personal information. AI-powered document-centric
identity proofing and affirmation is your key to preventing
fraud, ensuring compliance, and delivering an exceptionalcustomer experience.

Reduce fraud
Verify IDs and affirm
with trailing documents

Ensure compliance
Accelerate response toregulatory change

Improve customerservice
Deliver exceptional
self-service experiences
through mobile device

Fraud-proof your onboarding processes
In the US, healthcare fraud costs approximately$68 billion
every year

Discover the ABBYY difference
Other vendors offer only pieces and parts of identity proofing and affirmation. ABBYY provides the mostcomprehensive, secure, and automated solution with a seamless mobile experience to validate the identitiesof patients. ABBYY Proof of Identity ensures your patients are who they say they are, while protecting theirprivacy and ensuring compliance.

Strengthen patient relationships• Enable seamless onboarding and user
verification on patient portals• Provide secure telemedicine appointments
and online prescription fulfillment• Free staff to focus on customer relationshipBy 2023, Gartner predicts
that 85% of organizations will
be using document-centric
identity proofing as part oftheir onboarding workflows.

management instead of administration

Gartner

Mitigate fraud risk

• Facial matching and liveness detections ensure the applicant is the owner of the ID• Exhaustive forensic examination ensures the ID is valid and unaltered• Affirmation of trailing document data ensures that data matches applicant

Rely on accuracy• Biometric authentication including National Institute of Standards and Technology (NIST)
rated facial recognition algorithm and non-bias decisioning• Trailing document data extraction with ABBYY Vantage intelligent document processing• Fully automated mode or optional human auditing of certain transactions

ABBYY uses intelligent automation to ensure that technology accelerates
the organization toward the achievement of its goals, now and in the future.
Learn more at ABBYY.com/healthcare

For more information, please visit www.abbyy.com
If you have additional questions, contact your local ABBYY representative listed under www.abbyy.com/contacts.
© ABBYY 2023. ABBYY is a registered trademark or a trademark of ABBYY Development Inc. and/or its affiliates. This designation can also
be logo, product or company name (or part of any of the above) of ABBYY Development Inc. and/ or its affiliates and may not be used without
consent of their respective owners. All other product names and trademarks mentioned herein are the property of their respective owners.
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