For HU Students

Support Guide
Do you haveany problems？

HU Festival official character©2018 Committee of HU Festival

Futto-kun

Hokudai has many services
to support you!

Let’s see what kind ofsupport you can get!

Student Advice and Counseling Center (SACC)
・Student Counseling Office・Accessibility Services Office・International Student Counseling Office©2018 Hokkaido University

Life in GeneralⅠ
Q. What kind of health problems?
A) Injury, sickness, lack of appetite, trouble sleepingB) Physical discomfort

B⑥AB

Your professor or ④ⅡA①/④
Q. More precisely I want to know. . .
A)Tips from other students
B)How to look for sources/materials
C)How to tackle a subject
I struggle withC②⑦③ACBQ. Which one of the following?
A) Financial troubleB) Scholarships

B① or ⑨CWindow #4 in the Institutefor the Advancement ofHigher Educationoryour department’sStudent Affairs OfficeAA②①Q. What kind of help are you looking for?
A) Advice from other studentsB) Information

AStudy Abroad

Q. I’m anxious about my future.
I am thinking of. . .
A) Transitioning majors
B) Going on to graduate schoolC) Finding employment/other (I amworried about the future in general)D)Academic careers for women

A⑩CB

Part-time jobs: Co-op
Clubs and circles: ②Volunteer: Student Volunteer Office⑧Career

BQ. I don’t know . . .
A) Which courses/seminars to takeB) How to get my schedule checkedC）How to register for classes

Q. More precisely I want. . .
A)To talk about myacademic planB)Class recommendations

BA

③DB

 Consult your professor
 Consult your department’sStudent Affairs Office Student Exchange Divisionin Student Communication
Stationcf.
Hokkaido University HP"HU Students’ Guide toStudying Abroad"

CQ. I want to know. . .
A) Information about departments
B) System for transitioning majorsC) Information about transitioning majorsD) To consult with someone②②A

B③ / Information Sessions on
Departments & Course
Selection/Transition/Departments’ booklets/Websites/Bulletin boards

Windows #8 & #9 in Institute for theAdvancement of Higher Education/ Your department’s Student Affairs Office
Q. Who would you like to consult?
A) A professorB) Learning support staff

Make a visit during office hours/Make an appointment / via email/phone

B②ISSDBBA①ATalk to a professor / ③CBBD

Q. What kind of life problems?
A) Relationships
B) MoneyC) Extra-curricular activities

Q. Who would you like to consult?
A) Other studentsB) Counselors

C

Q. I’m having trouble. . .
A) Studying or researchingB) Choosing or registering for courses

Q. I’m having trouble. . .
A) Adjusting to classes
B) How to study/do research atuniversityC) In a specific fieldD) I don’t know, but things arenot going wellBA

B

DAcademics

ATranslation,Phone calls,
Paperwork

AWindow #3 in the Institute for theAdvancement of Higher Education

Make a visit during office hours or
make an appointment via email/phoneAA

Q. Who would you like to consult?
A) Class advisors, professors
B) CounselorsC) Other students① or ⑤⑩F

Q. Are you . . . . .?
A) Struggling with relationships
B) Having a hard time in the group
you belong toC) Having trouble finding newactivities to participate inD) Clubs①Q. Why are you uncomfortable?
A） Bullying or harassment(from friends, other students, orprofessors)
B） I don’t know why but I feeluncomfortable

B① or ⑨CBAD

Q. What kind of relationship problems?
A)Want to build new relationships
B)Had unpleasant experiences in relationships
C)OtherQ. When do you feel uncomfortable？
A) When moving from class to classB) During class (ex. hard to see)④

C or E

Q. What are you worried about?
A) HealthB) Campus LifeC) Cults
D) Balancing Academics andChild-rearingE) I’m not sure. (other)F) Can’t read or speak JapaneseAA※The information provided is as of April 2024

B③DQ. How would you like to solvethese problems?
A) Talk to someoneB) Get informationCAB③Career Center

Window #7 in the Institute for the
Advancement of Higher Education

AQ. Who would you like to talk to?
A) A professorB) A counselorC) Other students③ /Information Sessions on Departments & Course Selection/Transition (September＆February)★Still not sure? Worried about your friends? Then go to ① !

B①C②① Student Counseling
Professional help for personal issues (academic andcareer concerns, relationship concerns, psychologicalissues, and other difficulties). Counseling services areconfidential and free! *Student Advice & Counseling Center(Japanese, English and Chinese available)
INTERNATIONAL STUDENT COUNSELING OFFICE in SACC*
Date & Time： Mon-Fri, 9:00 -17:00
Place： Student Communication Station 2F
TEL：011-706-8001 (English available)
E-mail: yoyaku@sacc.hokudai.ac.jp

STUDENT COUNSELING OFFICE in SACC*
Date & Time： Mon-Fri, 9:00-17:00
Place: Student Communication Station 2F
TEL: 011-706-7463 (Japanese)
E-mail:yoyaku@sacc.hokudai.ac.jp

Departmental Counseling Services
Available for undergraduate and graduate students inyour department. (Japanese)
GRADUATE SCHOOL & SCHOOL OF
HUMANITIES & HUMAN SCIENCES

Date & Time：Please scan the QR to confirm
Place：Faculty of Humanities & Human Sciences
Building 2FE-mail: letsoudan@let.hokudai.ac.jp

GRADUATE SCHOOL & SCHOOL OF LAW

Date & Time： Please scan the QR to confirm
Place： Faculty of Humanities & HumanSciences Building 2FE-mail: letsoudan@let.hokudai.ac.jp

SCHOOL OF SCIENCE

Date & Time：Tue & Thu 13:00 - 17:00
Place：School of Science Main Building 2F, N215
TEL： 011-706-3716
E-mail: nayami@sci.hokudai.ac.jp

FACULTY, GRADUATE SCHOOL,& SCHOOL OF ENGINEERING

Date & Time：Tue 15:00-19:00*
Fri 12:00-17:00*
Place：Faculty of Engineering, Building A, 1F, A1-03
TEL：011‐706-7297
E-mail：nandemo@eng.hokudai.ac.jp*Open hours are subject to change. Please check our website
through the QR code for the latest information.

GRADUATE SCHOOL OF INTERNATIONAL MEDIA,COMMUNICATION & TOURISM STUDIES

Date & Time：1st, 3rd, 5th Mon. of the month
2nd, 4th Wed. of the month
9:00 - 14:00
Place: International Media Building, 6F, room 607
TEL： 011-706-8091
E-mail: soudanshitsu@imc.hokudai.ac.jp

HAKODATE CAMPUS

Date & Reception Time：Please scan the QR to confirm
Place：Student Center 2F (Hakodate Campus)
TEL： 0138‐40‐5647
E-mail: soudan@fish.hokudai.ac.jp

Student Support & Counseling Services at Hokkaido University※ Names and locations are as of April 1, 2024.

② Student Advice & Counseling Center
Peer Support Unit
Talk to other students about study and campus life!

（Multilingual staff available）

International Student Support Desk
Date & Time: Mon-Fri, 12:00 -16:00
Place： Student Communication Station 1F
International Student Support Desk
TEL:011-706-8071
E-mail：supportdesk@sacc.hokudai.ac.jp

Student Peer Support
Date & Time: Mon-Fri, 12:00 -14:30
Place: Multimedia Education Bldg. 2F
Peer Support Room
TEL: 011-706-5350
E-mail：peer-support@academic.hokudai.ac.jp③ Learning Support Office
Get counselling on career path & course selection.
Get advice about tutorial support.
Date & Time: Mon-Fri, 10:00-18:15 (career path & course selection)
Date & Time: Mon-Fri, 12:00-18:15 (tutorial support)
TEL: 011-706-7526
E-mail: lso@high.hokudai.ac.jp
Place： Institute for the Advancement ofHigher Education 2F
E211 for career path & course selection
E210 for tutorial support④ Accessibility Services Officein SACC*
Consultation services for students with disabilities,
reasonable accommodation assistance.
Date & Time: Mon-Fri, 9:00 -17:00
TEL: 011-706-7463
E-mail：aso@sacc.hokudai.ac.jp
Place: Student Communication Station 2F⑤ Harassment Advice Service
Consultation about sexual harassment andacademic harassment.
Date & Time： Mon-Fri, 10:00 - 17:00
TEL: 011-706-2096，2862
E-mail: soudan@general.hokudai.ac.jp⑥ Health Care Center
Health consultation and psychiatricconsultation by medical professionals.
Medical Consultation：13:00 - 15:30 on weekdays
First Aid Service: 8:30 - 17:00 on weekdays
TEL: 011-706-5348

Categories
Mental HealthQuestions
Health Questions
Learning Support[Psychiatric Consultation]
Appointment Required: TEL: 011-706-5418(10:00 - 16:00 on weekdays)

CounselingPeer Support
Providing Info

⑦ Libraries(Central, North and Faculty Branches)
Whenever you need the right textbooks
or learning materials for your reports, etc., visit our libraries!
 Feel free to ask the staff at the counter.
 You can also consult via the library’s website.
(Search “Hokkaido University ask online”)
 If you don’t know how to write a report, we also have workshops.
Information on workshops can be found on the library’s website or on ELMS.
 https: //www.lib.hokudai.ac.jp/⑧ Student Volunteer Office
Date & Time： Mon, Wed & Fri, 15:30 -18:30
TEL: 011-706-2119
E-mail: hokubora@jimu.hokudai.ac.jp
Place: Institute for the Advancement of Higher Education N109

⑨ Window #2 in the Institutefor the Advancement of Higher Education
Matters related to campus life procedures.
If you do not know where to go for consultation, please contact us.
Date & Time：Mon,Tue,Thu & Fri, Days with classes / 8:30-18:15,
Days with no classes / 8:30-12:15, 13:00-17:00
Wed, Days with classes / 8:30-13:00, Days with no classes / 8:30 -12:15
TEL: 011-706-7460 Place: Institute for the Advancement of Higher Education 1F⑩ Office of Diversity, Equity, and Inclusion
If you need information about “Diversity,” ”Balancing studies andchildcare,” “Academic careers for women,” or other issues, please
access the following:
URL: https://www.dei.hokudai.ac.jp / E-mail: office@dei.hokudai.ac.jp※As part of the 2018 Student Participation Project, this brochure has been prepared by Hokkaido University students[(Uchida Shiho (Faculty of Law), Tanaka Yusuke (Faculty of Education), Hirano Miki (Faculty of Education), Hirayama
Yoshinori (Faculty of Agriculture)] under the supervision of the Student Counseling Office manager.
※ The character Futto-kun on this brochure is used with the permission of Committee of Hokkaido University Festival.