Privacy Policy
Data identifiable with particular individuals of our customers and people associated with Shinki Bus Tours, namelypersonal data, is an important and indispensable asset for Shinki Bus Tours. This valuable personal data is sociallyrequired to be kept confidential and to be handled accurately and securely.
In order to meet this social requirement, Shinki Bus Tours appropriately protects personal data in accordance with thefollowing basic policy based on the spirit of Shinki Bus Tours corporate charters, observing Personal Data Protection
Law and other relevant laws and regulations.

Handling of personal information
Pursuant to the Law Related to Privacy Protection and our privacy protection policy, our company strictly handles
customer personal information as follows and endeavors to ensure its protection
1. Customers’ personal information in our possession
Our company has possessed part of the personal information supplied by our customers as personal data at
the time the customers applied for tours.
We will educate our staffs to protect the customer`s personal information.
2. Purpose of use of customers’ personal information
Our company and our travel agents (dealers) will use the personal information supplied by our customers on
the tour application forms to make with customers; moreover, the information will be used within the scopenecessary for arranging travel services offered by the transportation and accommodation service providers of
the tour participated in which customers participate (the major transportation and accommodation service
providers are indicated on the contract document), as well as for the procedures necessary for receiving theseservices.
In addition to the above, our company may use the personal information of customers for the following
purposes.
1. To advertise products, services and campaigns offered by our company or our partner companies
2. To request opinions and comments after participating in a tour
3. To request a response to questionnaires
4. To provision of special-offer services
5. Preparation of statistics materials
3.As the Act on the protection of personal information (Article 16（3）)(1) Cases in which the handling of personal information is based on laws and regulations(2) Cases in which the handling of personal information is necessary for the protection of the life, body, orproperty of an individual and in which it is difficult to obtain the consent of the person(3) Cases in which the handling of personal information is specially necessary for improving public health orpromoting the sound growth of children and in which it is difficult to obtain the consent of the person
4. Provision of customers’ personal information to a third person
1. Our company provides the customers’ name, gender, age, address, telephone number or e-mail address,
passport number and credit number by electronic and other means to the transportation and accommodation

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service providers, insurance companies and arrangement agencies within the scope necessary for making
arrangements for the travel services that the customer has contracted and for the procedures necessary forreceiving the services, or within the scope necessary for procedures related to insurance plans that secure ourcompany’s contractual responsibilities, costs at times of accidents and suchlike.
2. Our company may provide customers’ personal data in our possession to souvenir shops and duty free shops
in order to make shopping more convenient for the customers at the travel destination. In this case, thecustomer’s name, passport number and the flight number will be reported beforehand by electronic or othermeans. If you do not wish to have your personal data provided to these business entities, please indicate so to
your dealer before departure.
5. Collection and use of customers’ personal information
Please note that our company handles customers’ personal information as follows when collecting and managing it.
1. We shall obtain customers’ consent by clearly indicating the purposes of collection and the scope of usage inour brochures and application forms.
2. We shall not use personal information for purposes other than those for collection, without obtaining thecustomer’s prior consent.
3. When a customer’s personal information is consigned or provided to a third person, the customer will be notifiedof the circumstances beforehand and the customer’s consent shall be obtained.
4. If the customer is a minor aged under 20 years, our company will obtain the consent of customer’s guardian.
5. When making an application or requesting materials from our company, it is up to the customer to decide which
item of personal information he/she will supply to our company. In the event that the whole or a part of thepersonal information is not supplied and our company is unable to make contact with thecustomer or conduct the necessary procedures for arranging travel services or for having the customer receive
the services, we may turn down the customer’s application or request.
6. To simplify the customers’ application procedures for tours, our company may share customers’ personal
information with our group companies indicated below. In this case, the personal information will be managed
and stored under strictest control.
Shinki Bus Tours Co.,Ltd. Group Companies:
SHINKI BUS CO.,LTD.・SHINKI GREEN BUS CO.,LTD・WEST SHINKI CO.,LTD・SHIKI ZONE BUS CO.,LTD・SHINKI KANKO BUS CO.,LTD・HOPE CO.,LTD・SHINKI SANGYO CO.,LTD・SHINKI SHOKO CO.,LTD・SHINKI FOOD SERVICE CO.,LTD・SHINKI CREATE CO.,LTD・SHINKI ENVIRONMENT SERVICE CO.,LTD・HIMEJI SHINKI TAXI CO.,LTD・MAIKO SHINKI TAXI CO.,LTD・TACHIBANA SHINKI TAXI CO.,LTD・SHINKITAXI CO.,LTD・SHINKI FOWARDING CO.,LTD・SHINKI TRAVEL CO.,LTD・ELTEO CO.,LTD・SHINKI ANGELHEART CO.,LTD・SUIMU CO.,LTD・SHINKI KANKO HOLDINGS CO.,LTD
6. Joint usage of customers’ personal information
Of customer’s personal data that our company holds, we will jointly use the name, address, telephone number ore-mail address with the group companies listed in the attached table within the minimum scope necessary forPrivacy Policy
contacting the customers. Group companies may use the information to advertise their scope of businesses, tosimplify application procedures for customers, to advertise campaigns and events or to forward products purchasedby customers.

7. Inquiries on, disclosure, deletion and correction of customers’ personal information
Customers seeking disclosure, deletion, disposal, correction, the suspension of usage or the suspension ofprovision to a third party of their personal data that our company holds should get in touch with the following point ofcontact so that we can explain the necessary procedures. In this case, we will conduct the necessary procedures
without delay, pursuant to laws and regulations and our in-house regulations. In the event that we cannot
accommodate all or any part of the request, we will provide an explanation.
Our company’s point of contact for personal information is as follows.
For inquiries or complaints about the handling of personal information and for explanations on the procedures fordisclosure and deletion of personal data, correction of personal data, termination of its usage and provision to a third
person please contact one of the branches in the list, below with whom you applied for the tour.

1. SHINKI BUS TOURS CO., LTD. (Travel Division)(Business Hours: 10:00～18:00

Each branch personal information administrator※Except for Saturday, Sunday, and public holiday

Product Planning & Sales(TEL) 078-271-8005

Yabe Takuya

LIMON(TEL) 06-4805-7100

Sakata Yoshiki

Himeji Branch(TEL) 079-224-1501

Hirai TakaakiTatsuno Branch(TEL) 0791-62-4000

Nakamura Mutsuya

Kobe Branch(TEL) 078-978-0191

Yasuda Yoshinori

Yashiro Branch(TEL) 0795-42-6565

Shibuya Katsuhiko

2. When we get any complaints about personal information from you, and the problem cannot be solved between theparties, please call to the following phone No.

Japan Association of Travel Agents `ＪＡＴＡ`

Consumer consultation Room ＴＥＬ：03-3592-1266

8. Leakage of personal information
In the event of an incident, such as the divulgence of personal information held by our company, we will notify thecustomers immediately. We will implement safety measures and temporarily terminate our systems as necessary.
Alternatively, we will immediately announce the facts on our website.