Hummingbird • Hldants’iixid

Cori Savard • Yahl ‘Aadas

Hummingbird • Hldants’iixid
Cori Savard • Yahl ‘Aadas

Hummingbird needs to eat every few minutes to sustain herself, yetsomehow manages to journey across the treacherous Hecate Straight every
year to reach Haida Gwaii. She is small, but mighty. Her arrival signals the end

Indigenous
Reconciliation andConnectivity Report
2022 Editionof winter, and the bloom of spring.

To learn more, visit

TELUS Corporation

facebook.com/telus

telus.com/reconciliation

510 West Georgia Street

instagram.com/telus

or scan the QR code with

Vancouver, British Columbia

twitter.com/telus

your mobile device.

Canada V6B 03M

linkedin.com/company/telus

Fairy Creek, B.C.
Mason Mashon

Land
acknowledgement
The TELUS team acknowledges that our work spans many territories andtreaty areas and we are grateful for the traditional Knowledge Keepers
and Elders who are with us today, those who have gone before us and theIndigenous youth who inspire us. We recognize the land and the benefits it
provides all of us, as an act of Reconciliation, as recommended by the Truth
and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude tothose whose territory we reside on, work on, or are visiting.

Wya Point, B.C.
Mason Mashon

Killer Whale • Sgaana
Cori Savard • Yahl ‘Aadas

Photography, unless otherwise credited, was provided by Mason Mashon, Saddle Lake Cree Nation.

1

2

A message from the artist
Cori Savard ∙ Yahl ‘Aadas
My name is Yahl ‘Aadas, Cori Savard. I am from the Yahgu’laanas clan of the Haida Nation. I am grateful forthis opportunity to collaborate with TELUS in shining a light on the active work towards Reconciliation.
To achieve Reconciliation, open and honest communication is required. The artwork being sharedthroughout this report holds a theme centred on communication and connectivity. These beings ofHaida Gwaii are messengers, and through sharing their knowledge, their message brings about change.
I am proud to carry forward the traditions of Haida art, and I hope that this collaborative action
towards Reconciliation inspires others to delve into and practice their cultural traditions as well.
We are stronger together.

Haw’aa / Thank you
Yahl ‘Aadas

TELUS’ commitment
to artistic integrity
We are committed to supporting the artistic practices of Indigenous Peoples, while being mindful of thehistoric role organizations have played in the misappropriation of Indigenous art and culture. We havean obligation and responsibility to ensure that TELUS’ use of Indigenous art in our digital and physicalspaces is respectful of Indigenous artists. To this end, we collaborated with Cori Savard, Haida Nation,on the intent, context, and manner of the art showcased in this document to ensure Savard retained full
intellectual property and control over her work. We are excited to share Savard’s work with you alongsidephotography from Mason Mashon of Saddle Lake Cree Nation. We encourage you to learn more about
how you can appropriately support Indigenous artists.
Salmon • Chiina
Cori Savard • Yahl ‘Aadas

3

Meares Island, B.C.

4

Message from our
executive leadership
Twelve months ago, TELUS became the first technology company inUnderpinned by our team’s passion for creating stronger and healthier

Reconciliation is a collective responsibility and all companies operating in Canada can do

Canada to publish an Indigenous Reconciliation Action Plan (IRAP),

communities, we are developing and expanding programs that looktheir part to respond to Call to Action #92 in the TRC’s report. At TELUS, we are helping

proudly formalizing our team’s commitment to Reconciliation withbeyond connectivity to enable longer-term prosperity and success. Ouradvance Indigenous economic strength and growth by providing more opportunities

Indigenous Peoples.

five-year, million-dollar Indigenous Communities Fund provides grants

for businesses and entrepreneurs to participate in our projects and operations. Today,

to Indigenous-led organizations such as IndigeSTEAM, which aims to

Indigenous-owned Eagle Green provides traffic control and flagging services at

excite Indigenous youth about science, technology, engineering, art andapproximately 60 percent of TELUS PureFibre deployment sites in and around Greater

mathematics in culturally relevant ways.

Vancouver, Howe Sound and the Fraser Valley.

change. By deepening our understanding of the intersections between

Recognizing that our commitment to advancing Reconciliation comesIndigenous-led solutions with lasting impacts, such as those highlighted throughout thisReconciliation and our business, we are supporting the success ofwith a responsibility to share the truth about the lasting impact ofreport, are key to our Reconciliation efforts at TELUS. Reflecting on our progress this year,

Indigenous Peoples in the ways they want to be supported by TELUS.

Canada’s residential school system, we are finding new ways to elevate

we are deeply grateful to the Indigenous team members, allies and external partners for

Indigenous voices and encourage people to learn about Canadian

guiding us along the way. We also thank the traditional Knowledge Keepers and Elders

history through an Indigenous lens. Together with Indigenous advocate,

who are with us today, those who have gone before us and the youth that inspire us. We

educator and advisor, Chastity Davis-Alphonse of the Tla’amin Nation,

look forward to continuing to walk the path of Reconciliation together in 2023.

Guided by Indigenous-led frameworks of Reconciliation, Indigenous
Ways of Knowing and voices - including a new advisory council - theplan is based on four pillars where we believe we can drive meaningful

Working alongside Indigenous governments and organizations, we
continue to expand the reach of our world-leading networks, helping
to enable better healthcare and education outcomes, economic
development, as well as language and cultural revitalization. With funding
support from the Regional Municipality of Wood Buffalo, we broke groundon our first ever PureFibre build in an Indigenous community in Alberta thissummer, which will bring vital connectivity to three First Nations and four
Métis communities by the end of 2023.

we launched a Truth and Reconciliation e-learning program for all TELUS
team members. Meanwhile, in partnership with Indigenous artist Carey
Newman (Hayalthkin’geme) and the Canadian Museum for Human Rights,
we are helping tell the story of residential school Survivors and those who
did not return home through the digital Witness Blanket experience.

Darren Entwistle

Tony GeheranPresident and Chief Executive Officer
Proud member of the TELUS team

Executive Vice-president and Chief Operations Officer
Proud member of the TELUS team

TELUS Sky lit up orange for National
Day for Truth and Reconciliation

5

6

Frog • Hlk’yan k’uustaanCori Savard • Yahl ‘Aadas

TELUS’ Reconciliation commitment
Our vision

Our commitment

Through our world-leading network technology, underpinned

TELUS is committed to progressing the path of Reconciliation in a deeply

by our team’s long standing passion for creating stronger,

meaningful way, in partnership with Indigenous Peoples and is dedicated to fulfilling

healthier communities, TELUS is committed to supporting theour role and responsibilities in this regard.

goals of Indigenous Peoples. We believe that connectivity, inconcert with human compassion and ingenuity, is intricately
linked to positive economic, social, health and community
outcomes; and the benefits of the digital economy increase for
all Canadians when Indigenous communities are connectedto the innovative capabilities and opportunities inherent inbroadband infrastructure.

TELUS believes fervently in understanding shared history, developing anddeepening meaningful, productive relationships with Indigenous Peoples includingFirst Nations, Métis and Inuit communities, and taking accountability for constructive
actions moving forward. We recognize that reciprocity is the foundation of respectful
relations which only occurs within the framework of inclusive dialogue. We
understand it is our corporate responsibility to ensure TELUS is a nurturing space for
Indigenous team members.

Implementation
TELUS is committed to continuing to learn, evolve and grow to ensure we are aligned with Indigenous-led Reconciliation frameworks. We are

Our actions are
informed by:∙ Truth and Reconciliation Commission’s
10 Principles of Reconciliationand the 94 Calls to Action∙ Reclaiming Power and Place: The
Final Report of the National Inquiry
into Missing and Murdered Indigenous
Women and Girls 231 Calls for Justice∙ United Nations Declaration on the Rights
of Indigenous Peoples (UNDRIP)∙ Progressive Aboriginal Relations
certification process through the CanadianCouncil of Aboriginal Businessdevoted to ongoing engagement with Indigenous leaders, Elders, and communities in the areas we serve. Our engagement will continue to inform theimplementation of TELUS’ Indigenous Reconciliation Action Plan (IRAP).
All TELUS team members are responsible for promoting the beliefs and principles outlined in this commitment statement. As corporate and social
purpose leaders it is our responsibility to use our voice, business and relationships to encourage Reconciliation across Canada.

Fairy Creek,
B.C.

7

8

Butterfly • K’ulgaay.yugwang
Cori Savard • Yahl ‘Aadas

Squamish Valley, B.C.

TELUS’ principles for
Indigenous engagement
TELUS recognizes Aboriginal Title and Rights and Treaty Rights*, as well as the unique culture and governance of individual
Indigenous nations and communities. We are committed to engaging Indigenous Peoples in a manner that respects therights set out in the United Nations Declaration on the Rights of Indigenous Peoples. TELUS acknowledges Indigenous
Peoples’ inherent right to self-governance, supports processes and agreements that reflect this authority including the role ofIndigenous Peoples as stewards of their lands.
TELUS understands that meaningful engagement and Reconciliation can only happen within the framework of inclusive
dialogue, collaboration and partnership with Indigenous Peoples. This framework informs our actions and our goal is to build
long-term, meaningful and collaborative relationships with Indigenous governments and customers.

Guiding principles for TELUS’ engagement with Indigenous Peoples and Governments∙ TELUS understands that Indigenous Peoples of Canada are comprised of nations and governments who haveconstitutionally protected Aboriginal Title and Rights∙ TELUS actively seeks to collaborate with Indigenous governments; listening, learning, and integrating their perspectives
throughout the development, design, and implementation of projects impacting Indigenous Peoples and lands∙ TELUS works closely with communities to ensure we carry out our activities and relations in a culturally appropriate andenvironmentally sensitive manner*

9

The term Aboriginal Title and Rights are legally defined rights protected under section 35 of the Constitution Act 1982. While Indigenous is now in more common usage
than Aboriginal to speak of First Nation, Inuit and Métis peoples of Canada, when referring to legal rights the term Aboriginal title and rights is used. Aboriginal is definedin the Constitution Act 1982 Section 35 (2) as Indian, Inuit and Métis peoples of Canada. First Nation is generally used now instead of Indian.

10Cultural Responsivenessand Relationships
Connectivity

TELUS’ four guiding pillars
Our strategy weaves together our strategic intent, values and priorities with four guiding
pillars where TELUS believes we can enable the greatest outcomes as informed by Indigenous
Peoples. Underpinning these pillars is the integration of Indigenous Ways of Knowing andethical space into TELUS. Ensuring that Indigenous Ways of Knowing and ethical spaces areembedded into the fabric of our commitment to Reconciliation, is a priority.

Hummingbird ∙ Hldants’iixid

Frog ∙ Hlk’yan k’uustaan
Listen, learn, and understand how
TELUS can meet unique needs

Collaborate with Indigenous governments

and build meaningful relationships.

and organizations to deliver advanced

Ensure culturally responsive

broadband connectivity to Indigenous

customer experience forcommunities within our serving area.

Indigenous customers.

Enabling Social
Outcomes
Salmon ∙ Chiina
Underpinned by our team’s passion for
creating stronger, healthier communities,
develop and expand programs that lookbeyond connectivity to enablecommunities for longer-term
prosperity and success.

Economic Reconciliation
Mouse Woman ∙ Kuugan Jaad
Support sustainableeconomic participationand growth for Indigenous
Peoples through involvement
in TELUS’ business.

Butterfly • K’ulgaay.yugwang
Cori Savard • Yahl ‘Aadas

11

12Commitment

TargetTimeline

2022 Update

Respond to Indigenous-led
pathways for meaningful change
by using our world-leading
technology to enable accessand expand partnerships with
Indigenous organizations.

Expand Mobility for Good for
Indigenous women at risk ofviolence across Canada inpartnership with Indigenousled organizations.

2022

TELUS expanded Mobility for Good for Indigenous Women at Risk
into Ontario in partnership with Toronto Native Child and Family
Services and the Native Women’s Resource Centre of Toronto.

Engage with Indigenous
communities and organizations
to explore 2022 partnershipsthat reflect Indigenous
practices and ways of being.

Launch Indigenous Community
Fund, in support of Indigenous
Peoples in our serving areas.

2022

TELUS launched the Indigenous Communities Fund(ICF) and provided $200K in grants to Indigenousled social, health and community programs.

Increase partnerships with
Indigenous communities
and organizations as part of
TELUS’ Friendly Future Days.

Minimum contribution of 5
per cent of Acts of Goodand volunteer hours towards
Indigenous-led events.

2026

In 2022, we made Indigenous volunteer opportunities apriority as part of our corporate social purpose goals. We willcontinue to prioritize partnerships and support for Indignenous
communities and organizations as part of TELUS Days of Giving.

Enabling Social Outcomes

TELUS’ Indigenous
Reconciliation action plan:
Update on 2021 commitments
TELUS is working on the implementation of our first five-year Indigenous

we have created enhancements to existing goals. We continue to push for

Reconciliation Action Plan (IRAP), remaining steadfast in our accountability

innovation and creativity through responding to the needs of Indigenous

to our Reconciliation commitments. TELUS team members arecommunities and we have increased the number of goals within our plan.

approaching our goals thoughtfully and respectfully, while ensuring steadyWe are pleased to share our Year 1 results.

progress and innovation in our goals. Our learning journey continues andCommitment

TargetTimeline

2022 Update

Additional 20 Indigenous
lands enabled withbroadband connectivity.

2022-2023

In 2022 TELUS enabled 12 Indigenous lands with ouradvanced broadband connectivity. In partnershipwith Indigenous governments and key funders,
we are on track to meet our current targets.

UPDATED TARGET: Continue to seek Indigenousled partners for Mobility for Good Indigenous womenat risk to other areas of Canada (2023-2024).

In order to progress Indigenous causes with TELUS
team members an enhanced goal with a moremeasurable target has been developed.

Connectivity
Year-over-year expansion of
our advanced broadband
and mobility networks to
Indigenous communities within
our serving areas by leveraging
public-private partnership.

13

NEW TARGET: 5 per cent of corporate volunteer
opportunities support Indigenous peoples,
communities and organizations (2026).
Ensure inclusion of Indigenous
Peoples in all Social Purpose
programs by proactively engaging
Indigenous communities andorganizations and facilitating
application processes.

Minimum of 5 per cent of TELUS
Social Purpose programs annually
support Indigenous Peoples
and communities (eg Internet
for Good, Health for Good,
Volunteering, Kits for Kids).

2026

TELUS Social Purpose programs have developed
methods for tracking the number of Indigenous
Peoples accessing multiple programs.
NEW TARGET: Minimum of 5 per cent of TELUS
Social Purpose programs annually support Indigenous
Peoples and communities (Mobility for Good, Home
Phones for Good, Health for Good, Kits for Kids).

14

Commitment

TargetTimeline

2022 Update

Cultural Responsiveness and Relationships
Work with Indigenous educators
to develop & deliver e.learningmaterial and ensure learning
opportunities and resources
are available and accessible

Launch training program

2022

Pilot training with 1,000
team members

2022

In partnership with Chastity Davis-Alphonse (Tla’amin
Nation); TELUS launched the Truth and Reconciliation
virtual learning program. Available to all TELUS teammembers, it is supplemented by additional self-guided
content. Over 4,000 team members have participated.
In addition, half-day workshops are available monthly
for team members looking to deepen their knowledgeof Canadian history through an Indigenous lens.

Review funding andupdate as necessary.

2022

Partner with Carey Newman
and the Canadian Museumfor Human Rights to expand
access to the Witness Blanket.

Digitize Witness Blanket.

2022

Review done and funding on par across resource groups.
NEW TARGET: TELUS Eagles will launch Indigenous
peer-to-peer program to provide increased support for
Indigenous team members success at TELUS (2023).
In September 2022, the Canadian Museum for Human
Rights (CMHR) and Carey Newman (Hayalthkin’geme)
launched the digital Witness Blanket project.
NEW TARGETS: Amplification of the educational components ofthe digital Witness Blanket through current partnerships, including
the National Centre for Truth and Reconciliation (NCTR), toincrease program reach and digital platform engagement (2024).
Work with CMHR to integrate the digital Witness Blanket
educational resource guides into classrooms nationally (2024).
Explore virtual reality and augmented reality options (2024).

Establish a process thatguides implementation ofIndigenous perspectives within
our corporate spaces.

2022

Informed by Indigenous perspectives, an Indigenous
placemaking playbook was developed to guidethe evolution of TELUS corporate spaces.

Seek to learn and incorporate
physical acknowledgementsof Indigenous territories
at key TELUS spaces.

2023

Indigenous placemaking is ongoing in key TELUS spaces including
land acknowledgements, in partnerships with host nations.

CONTINUED ON NEXT PAGE

15

2022 Update

7 per cent or more of all
TELUS funded local content
productions are Indigenous-led.

2023

Net new goal and target.

$1M of funding provided to
Indigenous content creators
across Alberta and B.C.

2024

Net new goal and target.

Achieve Progressive AboriginalRelations (PAR) certification
by demonstrating sustained
leadership in our commitment
to working with Indigenous
businesses and prosperity inIndigenous communities.

Become Bronze certified
by developing policies andfulfilling targets associatedwith PAR reporting.

2024

In 2021, TELUS successfully passed Phase 1 of the Committed
Level of the PAR program with our Phase 2 submission madein Q4. Guided by our PAR steering committee and working
group, and with feedback from Indigenous communities, we
remain on track to submit for PAR certification in 2024.

Explore partnerships with
Indigenous-led organizations to
support increased Indigenous
students in technology.

Establish partnership, enhance
training and start ideationof collaborative solution.

2024

A working group has been established with potential
Indigenous partners to ensure an inclusive and positive
experience for Indigenous learners. Timeline adjusted
from 2022 to 2024 given the importance of building
relationships before advancing programming.

Work to enhance participationof Indigenous businesses within
our projects and operations to
support year over year increasein Indigenous supplier spend.

Develop a procurement process
and tracking system that allows
us to become more purposeful insupport of Indigenous businesses.

2022

TELUS engaged Indigenous businesses and nation-run economic
development corporations with the goal of developing an
inclusive Indigenous procurement policy. This policy includes
an inclusive Indigenous business definition and tracking system
to easily identify Indigenous businesses and track spend.

Increase spend with Indigenousowned businesses by 10 per cent.

2023

TELUS spent 2022 engaging with the intent to grow ourrelationships with Indigenous-owned businesses. We lookforward to reporting out on our spend increase in 2023.

TargetCultural Responsiveness and Relationships (Continued)

Elevate Indigenous voices throughongoing support of TELUS
Eagles, a Resource Group for
Indigenous team members.

Develop a framework for TELUS
spaces to provide culturally
responsive experiences for
Indigenous team members
and customers.

Timeline

Commitment
Ensure Indigenous content
creators have equitable access to
TELUS Local Content programs
that support and amplify
local authentic storytelling.

Economic Reconciliation

CONTINUED ON NEXT PAGE

16

Commitment

TargetTimeline

2022 Update“TELUS demonstrates that an action plan for positive

Economic Reconciliation (Continued)
Enhance the accountabilityof all team members andleaders at TELUS to support
retention and recruitment ofIndigenous team members.

Explore partnerships with
Indigenous communities todevelop solutions that reflectand support Indigenous
practices and values.

Invest in early stage (Seed andSeries A) Indigenous-owned
for-profit companies that are
driving financial and social/environmental outcomes tomake the world a better place.

17

Review policies and practices
to understand how we canbetter accommodate uniqueneeds of Indigenous Peoples.

2022

Ongoing review of our existing policies and practices is a priority
for our People and Culture team. Through initial reviews, we havemade the following enhancements to our practices and policies:∙∙∙

Inclusive language guide
NDTR - inclusive holiday
Review of Indigenous employment analytics

Develop a framework forrecruiting and retaining
Indigenous talent, supporting
career development andadvancement, and promoting
mobility of Indigenous
team members.

2023

Seek to establish meaningful
partnerships with five Indigenous
communities to collaborate on
sustainable agricultural solutions.

2024

Develop new functionality
for agriculture solutions
that reflect Indigenous
practices,values and culture.

2026

Dependency on outcomes from previous target.

Invest 7.5 per cent in Indigenousowned for-profit company
through the Pollinator Fund.

2026

6 per cent of Pollinator Fund invested in Indigenousowned companies (80 per cent of target investment).

In 2022 we partnered with Rise Consulting, an Indigenous-owned
national management consultancy, to develop an Indigenous
Employment Strategy. Informed by Indigenous TELUS teammembers and Indigenous community members nationwide,
we will be developing an implementation plan into 2023.

and progressive Indigenous relations involves listening,
sharing, understanding and ongoing commitment. A
relationship built on mutual respect is a core value in what
can help drive Reconciliation forward. The four pillarsof the Progressive Aboriginal Relations (PAR) program:
Leadership, Employment, Business Development andCommunity Relationships, work as a blueprint and show
organizations how to work toward Indigenous inclusion in
all facets of day-to-day business. Through their continued
commitment to PAR and their Indigenous Reconciliation
Action Plan, TELUS is continuing to reinforce their

The TELUS Agriculture and Consumer Goods teamhas created a working group to develop an inclusive
strategy supporting a unified, trusted and sustainablevalue chain. The team began engaging Indigenous
communities to understand collaboration opportunities.

commitment to help build strong, healthy, and sustainable
First Nations, Inuit, and Métis communities forgenerations to come.”

Tabatha Bull
President and CEO, CanadianCouncil for Aboriginal Business

Fairy Creek, B.C.

18

TELUS’ Indigenous
advisory council
In 2021, TELUS committed to establishing an

will promote the representation and inclusion ofIndigenous Advisory Council in 2022, made up of

Indigenous Peoples in a multitude of sectors within

Indigenous leaders and subject matter experts, tothe larger, socio-economic circle of Turtle Island.”provide advice and guidance on the implementationof TELUS’ Reconciliation actions. We are honoured
to introduce the first four advisors. Additional council
members will be appointed in 2023.

Lainé, a citizen of the Huron Wendat Nation locatedin Wendake, Québec, and ex-delegated Chief ofthe Huron Wendat Council, is one of four initial

Meet the council members:
Luc Lainé
Huron-Wendat Nation, QC

Luc Lainé is a member of the Huron-Wendat Nation and graduate of Laval University in sociology and business law, andhas worked actively to promote Reconciliation and the Indigenous cause for 30 years. Lainé was the first Francophone
to co-chair the Assembly of First Nations and served as Chief of Staff to Grand Chief Max Gros-Louis. During his term
as Chief Delegate of the Council of the Huron-Wendat Nation, Lainé reformed the electoral and governance code,
which is now inspired by the traditions and history of his nation by granting a central role to the family.

Shani Gwin
Métis Nation of Alberta“Our team brings our lived experience as

Indigenous leaders providing their expertise in

Shani Gwin is the founder and managing

Indigenous People, our knowledge andWhen Luc Lainé was asked to join a bold new

TELUS’ newly established Indigenous Advisory

partner of pipikwan pêhtâkwan, formerly

initiative designed to guide TELUS’ Reconciliation

Council. With support from co-chairs Shazia

Gwin Communications. Founded in 2016,

understanding to help guide and develop

actions and reshape how the tech company partners

Zeb Sobani, Vice-president Customer Network

pipikwan pêhtâkwan is an Indigenous-

with Indigenous communities, he didn’t hesitate.

Implementation and Sean Willy, TELUS Board ofowned-and-operated company focused

Directors, President and Chief Executive Officer ofon elevating Indigenous voices and their

Des Nedhe Development and member of Deninu

stories. Gwin is a sixth generation Métis

Kųę F
́ irst Nation, the council will contribute strategic

and is a member of the Cunningham Clanalso ensure Indigenous ways of knowing

guidance on IRAP initiatives and support TELUS in

and a descendant of the Michel Band.

and doing are not forgotten throughout

making meaningful progress towards Reconciliation.

Since starting the company, Gwin has built

the process.”“The fact that a company as important and present
throughout Canada as TELUS takes the risk ofgetting involved publicly will certainly have a positive
ripple effect,” he said. “The involvement of othercompanies from various sectors of the economy

a reputation for building capacity in others
and creating transformational change inrespectful, honest and kind approaches.
I will come to this advisory council in thesame way - ready to listen, understand,make thoughtful recommendations andShani Gwin

communities, organizations, and people.
Fairy Creek, B.C.

19

20

“There is an enormous digital divide, exacerbated by

Carol Anne Hilton

the pandemic. TELUS can reduce that divide from a

Hesquiaht Nation, B.C.

technological perspective. Enhancing health, economic

Carol Anne Hilton is a dynamic national leader with an international MBA from the University of Hertfordshire,and holistic wellbeing is really key. When I think about

England, she is of Nuu chah nulth descent from the Hesquiaht Nation on Vancouver Island. With an extensive

Reconciliation, one of the definitions I have always

career in business, Hilton is recognized for her contributions to business and economics, particularly in value

fallen back on is that Reconciliation means changing

creation in Indigenous economies. She is committed to increasing the visibility and inclusion of Indigenous

the narrative of who we are as Indigenous Peoples inbusiness and economic growth globally and is focused on multi-generational Indigenous wealth creation.

Canada. TELUS has a far-reaching network, if TELUS
can contribute to changing the narrative about who
Indigenous Peoples are through advocacy, connectivity,“TELUS is demonstrating tremendous leadership in the economic Reconciliation space. It is importantto support. Supporting the IRAP means to me providing insight into trends in Indigenous economic
growth and designing corporate relationships with Indigenous communities”.

Carol Anne Hilton

health, and leading other corporations to join the
Reconciliation movement, I think there are countless
ways that TELUS can have an impact”.

Dr. Kim van der Woerd

Dr. Kim van der Woerd‘Namgis First Nation, B.C.

Dr. Kim van der Woerd is a proud member of the ‘Namgis First Nation. She completed her PhD in Psychology
at Simon Fraser University (SFU) and has over 20 years of experience conducting local, provincial and national
program evaluations, and conducting research. She has received a number of awards and distinctions for her
research and evaluation work including from the B.C. Achievement Foundation and the 2018 Mitchell Award.

Fairy Creek, B.C.

21

22

Connectivity
Collaborate with Indigenous governments and organizations
to deliver advanced broadband connectivity to Indigenous
communities within our serving area.

Hummingbird ∙ Hldants’iixid

Cori Savard ∙ Yahl ‘Aadas

Hummingbird needs to eat every few minutes to sustain herself, yet somehow
manages to journey across the treacherous Hecate Straight every year to reach
Haida Gwaii. She is small, but mighty. Her arrival signals the end of winter, and thebloom of spring.
Fairy Creek, B.C.

24

83%

Enabling access toworld leading technology
TELUS PureFibre offers a globally unmatched wireline

next generation of wireless technology — the fastest,

infrastructure that ensures access to the digital tools tomost robust communications technology in the world. Our

drive improved health, social, and economic outcomes.

wireless technology also extends accessibility, allowing

One of the most advanced and capable broadband

us to connect more remote locations leveraging the

network technologies available today, our gigabit-enabled

combination of our infrastructure. In very remote areas

TELUS PureFibre investment is equipped to keep paceour wireless LTE coverage (wHSIA) is revolutionizing thewith ever-evolving technology, offering increasingly fasteruse of our network, providing high-speed internet accessconnections. This new fibre-optic infrastructure is thewhere internet access has not historically been possible.

Remaining connected on the land in Pakua Shipu
community of Pakua Shipu, located in the vast, roadlessand one of the largest microwave radio systems in theregion of Québec’s Lower North shore to our advanced

world. Read more about how this project helped

LTE wireless network. Connected as part of an ambitious

connect Manon to the vital educational tools she relies

project, the connectivity to this community of juston via TELUS’s advanced wireless network.

lands enabled with TELUS

25

our TELUS PureFibre network

Capex dollars invested connecting Indigenous

expand connectivity +120 Indigenous lands

communities to our TELUS PureFibre network,
inclusive of the co-funding partnerships we initiated240
91

Indigenous
communities
serviced by TELUS

42
167

Indigenous communities connected
through funding partnerships to ouradvanced broadband networks+26 k

Indigenous communities connected to

Indigenous lands connected to our

Premises connected to our PureFibre/

our PureFibre/Coax Networks (50/10+)

PureFibre/Coax Networks (50/10+)

Coax Networks (50/10+)

175

786

Indigenous communities

Indigenous lands covered

to the transformative power of(507 Indigenous lands)

with our reliable 4G LTE mobility

5G across Canada

connected to our wHSIA network

Indigenous lands connected
Mouse Woman • Kuugan Jaad
Cori Savard • Yahl ‘Aadas

communities with access toto our wireless and wireline networks by 2026

473

over 200 people is supported by a hybrid backbone+84 kpeople living in Indigenous+$80 M

in committed funding from our partners to

Watch Manon's story

infrastructure that combines lightning-fast fibre optics

government buildings on Indigenous$70 M

backbone of TELUS’ 5G network enabling access to the

In November 2019, TELUS connected the remote Innu

of homes, small businesses and26

Fostering meaningful andstrategic partnerships

Canadian Radio-television andTelecommunications Commission (CRTC):
Broadband Fund

Innovation, Science, and Economic Development Canada(ISED): Universal Broadband Fund

CRTC is a public organization in Canada with a mandate as afocused on improving conditions for investment, enhancing Canada’s

regulatory agency for broadcasting and telecommunications ininnovation performance, increasing Canada’s share of global trade, andthe public interest. The CRTC Broadband Fund was establishedbuilding a fair, efficient, and competitive marketplace. ISED’s Universal“Partnerships between network providers and government at all levels areto help provide Indigenous and rural communities with access to

Broadband Fund (UBF) was established to fund high-speed internet projects

essential for removing the barriers Indigenous communities face to digital

broadband Internet and mobile wireless services.

to rural, remote, and Indigenous communities across Canada. TELUS and ISED

connection and unlocking our increased economic potential”.

In 2022, the CRTC Broadband Fund and TELUS announced $13M in

Nits’ilʔin (Chief) Joe AlphonseTŝilhqot’in National Government Tribal Chairfunding to improve internet and/or wireless connectivity across 10
communities and 15 Indigenous lands.

All Nations Trust Company (ANTCO): Pathways toTechnology Program
Building the networks of the future is about more than expanding our advanced networks, it’s aboutbuilding meaningful partnerships. We are privileged to collaborate with Indigenous governments andpartners, as well as federal, provincial, and municipal governments to work towards a future where all
Indigenous communities have the connectivity needed to support their unique goals.

Pathways to Technology (Pathways), a project managed by ANTCO, isthe largest and most complex First Nations connectivity initiative in the
country. Pathways’ goal is to bring affordable and reliable high-speed
internet to all 203 First Nations in British Columbia, aiming to connect
British Columbia First Nations to the world regardless of where theylive. Over the past 10 years, TELUS and Pathways have collaborated to

In 2022, our partnerships have enabled 15 communities
and 16 Indigenous lands with advanced broadband
connectivity, unleashing access to the digital world.

connect 49 Indigenous communities, including 16 communities and 26
lands with TELUS PureFibre.

ISED is a federal institution representing 17 federal departments and agencies

co-funded the connection of six communities and seven Indigenous lands toour advanced broadband networks in 2022.

Government of B.C. Northern Development Initiative
Trust: Connecting B.C. Program
Connecting British Columbia is a program funded by the Government ofBritish Columbia, and administered by Northern Development Initiative Trust(NDIT) to expand and upgrade broadband connections in rural and Indigenous
communities throughout British Columbia TELUS and the Government ofBritish Columbia co-funded the connection of five communities and five
Indigenous lands to our advanced broadband networks in 2022.

Government of Québec: Operation High-speed
Operation High-speed is a joint program through the Government of Canada
and the Government of Québec that aims to expand broadband connectivity inrural and Indigenous communities.

Cedar Hat, Squamish Nation •Skwx̱ wú7mesh Úxwumixw

27

28

Digital connection facilitateshuman connection
Since 2019, TELUS has been partnering with the Tŝilhqot’in National Government (TNG) to connect
their six communities to our advanced networks. Leveraging our initial funding partnership with
ANTCO and Interior Health, TELUS and the TNG communities have continued to partner withsubsequent funders like the Connecting British Columbia Program and UBF to continue connecting
homes, schools and governments with our advanced networks. These partnerships meant thatduring the peak of the pandemic children stayed connected to a fast and reliable network. Working
with the community and with guidance from Tl’etinqox School principal, Clayton Grice, TELUS
helped to ensure that no student was left behind.

“Indigenous Peoples have always thrived through connection: to our families
and communities, to our Ancestors and future generations, to our lands
and waters, to our relations in the animal and spirit worlds, to our trading
partners and allies across this continent and beyond. We are driven byconnectivity in every aspect of our lives and cultures.”29

Learn how Tl’etinqox School
is leveraging technology

Nits’ilʔin (Chief) Joe AlphonseTŝilhqot’in National Government Tribal Chair

30

Regional Municipality ofWood Buffalo

reserves, just 19.6 per cent of households have access to the

Breaking ground in
Wood Buffalo“It’s a real struggle,” said Lemaigne.

Blair Lemaigne was midway through an online final exam

But times are changing. TELUS, with co-funding fromfor his pharmacy assistant course last year when thethe Regional Municipality of Wood Buffalo, has started

internet on the Chipewyan Prairie First Nation crashed.

construction on its world-leading PureFibre network.

Faced with a failing grade, he had to get a note from his

The $21M investment marks TELUS’ first PureFibre build oninternet provider to prove to his instructor the service

Indigenous lands in Alberta and will bring lightning fast andhad dropped.

reliable internet, on a par with urban centres, to three First“There was a lot of anxiety,” recalled Lemaigne, who works

in education and training on the 1000-member First
Nation, located in northeast Alberta.
The situation wasn’t unexpected: spotty and lagging
internet services have long been part of life in this region.
According to the CRTC, 87.8 per cent of all Alberta

CRTC’s minimum service levels.

Nations and four Métis communities, including Chipewyan
Prairie, by the end of 2023. That, in turn, will enable increased

Conklin Métis community, for instance, the tech company, working
alongside the community, used ground-penetrating radar to ensure thework did not disturb an ancient burial site known to be in the area, said
Valerie Quintal, Director of CRDAC and president of the Conklin Métis
Local 193, a rural hamlet of Conklin.

opportunities for training and education, improved access

Quintal added the partnership with TELUS is good for her community,

to healthcare and cultural and language programming, andincluding small businesses, schools and individual households.

economic development.
Lemaigne, like many here, can’t wait.

“It means better quality of everything,” she said.

Shane Janvier, a councillor with Chipewyan Prairie, agreed, noting many

households have reliable broadband internet; that number“It’s like gold,” he said. “Fibre optics will change not only

members of his community rely on the internet to connect with family

falls to 33.2 per cent in rural areas. Among First Nations

education, but a lot of things here in Chipewyan Prairie. It willoutside the community.

actually bring us into the modern world.”“Our ability to communicate on Facebook is probably the biggest thing

TELUS is also working with all seven Indigenous communities

in our community. It’s like the Daily Bugle back home,” he said. “If thisto ensure the network build is both environmentally andbrings us to the same standard as anywhere else, it’s a great thing.”archaeologically sensitive. Before breaking ground in the31

32

Tk’emlúps te Secwépemc: walking the path together
Tk’emlúps te Secwépemc is located at

Katy Gottfriedson, a former Tk’emlúps te Secwépemc Councilor fromwildfires, and attend to pressing needs such as

the confluence of the North and South2012-2021, worked closely with TELUS throughout the process and foundonline banking,” she said.

Thompson Rivers – water superhighways

the company to be “very responsive and their staff socially mindful.”of Secwépemc and neighbouring First
Nations and a historically exceptional

Casimir added that when the community“I’ve developed a strong respect for TELUS and the people they havebrought forward the heartbreaking findings

working with Indigenous communities,” she said. “TELUS has walked theregarding the unmarked graves (often

path with us, be it for their emergency response or for the staff working

referred to as “the 215”), the TELUS Thompson

with communities. Without people that understand, it’s an uphill battle to

Okanagan Community Board reached out tocreate partnerships.”

ask about how to best support those in need.

Connectivity throughout Tk’emlúps te Secwépemc helped to ensure“Within a very short order,” she said, “theythat both children and Elders were better equipped to adapt pandemic

provided $20K to the Secwépemc Museum

To date, there have been four PureFibre builds: the main part of Tk’emlúps;

protocols and the transition from in-person to virtual, for education,and Heritage Park to directly support

along the South Thompson River with funding partnership from ANTCO

connecting with family and friends, or healthcare.

memorial efforts in honour of L’Estcwicwéý

place for information exchange, be it
political, economic or ceremonial.
Today, the region’s historic significance is undergoing a powerful renewal
as residents and businesses gain access to the world-leading TELUS
PureFibre network.

Pathways to Technology; connecting additional homes close to Paul
Lake; and, this year, completing remaining homes on reserve with funding
from the Government of British Columbia Connecting British Columbia
Economic Recovery Fund, Universal Broadband Fund and TELUS.

Jessica Arnouse, Tk’emlúps te Secwépemc Language Coordinator, said
with improved internet, she was able to organize Secwepemctsín speaker
meet-ups for Elders on Zoom, thereby easing their isolation.

(Secwepemctsín for “the missing”) on the
Kamloops Indian Residential School grounds.
Be it to honour the missing children, to provide
Kits for Kids to Tk’emlúps children [freeMore recently, Kúkpi7 (Chief) Rosanne Casimir said TELUS has

backpacks filled with essential school supplies],

consistently stepped up to assist the community in difficult moments.

to ensure we have the infrastructure in place“Last year, when we welcomed wildfire evacuees to our powwow arbour,
within the span of a couple of days, TELUS had Wi-Fi readily available.

to uphold all forms of communication, we
appreciate our relationship with TELUS.”

This provided some sense of normalcy, as the displaced folks were able
to reach out to loved ones, keep apprised of emergency response to the

Candice Camille Photography
̓and Tkemlúps
te Secwépemc

33

34

HlGaagilda Skidegate: leveraging
technology to connect with the world
For an outsider to come to Haida Gwaii, an archipelago

As part of its longstanding investments across the island,

power of high-speed Internet and mobility solutions, and builds

located off the northwest coast of British Columbia

TELUS worked closely with local communities to completeon its commitment to Indigenous Reconciliation.

renowned for its rich ecosystems and Haida culture andupgrades to the Mascon by TELUS high-speed internet

heritage, they must uphold the principle of yahguudang,

network that now provides access to residents andor “respect.”2

businesses in Daajing Giids and HlGaagilda Skidegate.

“One of the key pillars of Haida culture is respect. Outside

The company engaged with leadership throughout

organizations coming into HlGaagilda Skidegate have tothe network enhancements, hired local workers andgo through procedures and protocols that are important

used locally operated equipment rentals to complete

culturally to our people,” explained Trent Moraes,

the upgrades. In addition, TELUS recently completed

Indeed, residents of all ages are exploring newfound opportunities

Skidegate Band Council Deputy Chief Councillor.

an upgrade to its local wireless infrastructure, giving

through the improved network access.

1

When a partner like TELUS understands – and values –these same principles, “it’s always welcoming to a longlasting relationship,” said Moraes.

The tech company recently invested $10M to bringenhanced cell service and broadband internet to Haida
Gwaii, supporting critical, transformational change inrespect to enabling online healthcare, education, and the35

residents, businesses and visitors access to high-speed
wireless voice and internet services.

For HlGaagilda Skidegate, improved connectivity opens up a worldof opportunities.
“The broadband connectivity is essential for participating in our ocean
protection plan and strengthens public safety services and the ability
to respond to emergencies quicker,” said Moraes.

“Everybody is now able to start to create those virtual spaces to create
their own business platforms, whether those are websites or booking

As part of its local efforts to support where it’s needed,sites,” said Moraes. “We can also start sharing more information, such as

TELUS also partnered with the Council of Haida Nation,

cultural awareness. People will be able to see why we protect the lands

Haida Gwaii Museum and School District 50 early in theand resources of Haida Gwaii. In the past it hasn’t been that easy to put a

COVID-19 pandemic to support 35 Elders by donating

video online and have it at a higher resolution. A lot of that was sacrificed

tablets to help them stay connected.

at the amount of speed that we had online. It changes not only theability to work from home or operate a local business and

The support is part of TELUS’ continued efforts tocompete globally.

connect Indigenous communities to the life-changing

1

As described by the Haida Gwaii Museum: https://haidagwaiimuseum.ca/plan-your-visit/

2

From page 4 of Skidegate Comprehensive Community Plan: http://www.skidegate.ca/wp-content/uploads/2022/02/ccp2012_2017.pdf

economy, but also the governance of First Nations and how weinteract with the world.”

Butterfly • K’ulgaay.yugwang
Cori Savard • Yahl ‘Aadas

36

Enabling Social
Outcomes
Underpinned by our team’s passion for creating stronger, safer and healthiercommunities, develop and expand programs that look beyond connectivity toenable communities for longer-term prosperity and success.

Salmon ∙ Chiina

Cori Savard ∙ Yahl ‘Aadas

When Raven stole the Salmon from Beaver Lake, he did not plan to drop them along his escape route.
Every drop of water that fell during his flight became the Salmon-bearing streams we know today.
Each year, we await the return of the Salmon. They bring with them a message of resilience andrenewal. The Salmon travel the vast oceans for years before returning to the streams where they
were hatched. Giving life to the new generation. A bounty that is treasured and enjoyed among themany Nations along the coast of British Columbia. Haawa Chiina, Thank you Salmon.
Wya Point, B.C.

38

Leading with purpose
Social capitalism is at the core of who we are and what we do. To us, doing well in businessand doing good work in and for our communities are mutually inclusive. Driven by our social
purpose to connect all citizens for good, our enduring philosophy to “give where we live” hasinspired TELUS, our team members, and retirees to donate more than $1.4B to charitable andcommunity organizations, and volunteer 1.3M hours since 2000.
As a global leader in social capitalism, we are committed to leveraging our innovativetechnology and human ingenuity to drive social change that results in meaningful outcomes.
It’s more than just our commitment to give where we live to strengthen our communities, it’s
how we leverage our world-leading technology capabilities into meaningful services that drive
innovation and support the transformation of essential social models, such as patient-centred
healthcare, universal education, and environmental stewardship.

Mamquam Blind
Channel, B.C.

39

Killer Whale • Sgaana
Cori Savard • Yahl ‘Aadas

40

Meares Island, B.C.

TELUS Friendly
Future Foundation

Creating culturally relevant spaces
Supporting Indigenous children, families, and communities is

The IPS building serves to provide Indigenous and non-at the heart of Indigenous Perspectives Society (IPS) and has

Indigenous staff, instructors, volunteers, and participants with

been since it began over 30 years ago. Based out of Victoria,

a safe and culturally appropriate space to come together as aSince 2018, TELUS Friendly Future Foundation® has given youth across

IPS is a not-for-profit community and education centre that

community. TELUS Friendly Future Foundation funds were used

Canada the opportunity to reach their full potential. By providing grants to overprovides public and private organizations culturally relevant

to upgrade the building and transform the existing space into

500 registered charities each year that offer innovative education and healthtraining in areas of Indigenous Cultural Perspectives, Indigenous

a culturally relevant and safe environment that better reflects

programs, many enabled by technology.

Child and Family Services and Indigenous Child Permanency.

the mission and values of the organization. The new space

Our granting programs include:

Their programs foster a deeper understanding of Indigenous

incorporates Indigenous designs, artwork, and more natural

perspectives, cultural differences, and the need for self-

light to mirror the programs created by Indigenous people fordetermination that advances and strengthens the lives ofIndigenous people. With funding from TELUS Friendly Future

Indigenous Peoples across British Columbia.

Foundation, IPS provides deeper cultural relevance and safety∙ TELUS Community Boards providing grants of up to $20K to local youth
charities in communities across Canada∙ New in 2022, Innovation Grants provide funding of up to $200K

for training participants across its curriculum.

for breakthrough ideas in youth mental health or environmental educationand climate action programs“I take the opportunity to thank TELUS Friendly Future Foundation for the generosity that supported the

In 2021 TELUS Future Friendly Foundation
supported more than 50 Indigenous-specificyouth programs with over $1.1M of funding.

special space we now occupy on the territory of the Songhees and Esquimalt Nations. As a charitable nonprofit, we are often tasked with finding creative ways to sustain the good work of the staff that hold up thewalls of our space. Your generous donation has inspired pride in our space, inspired hope in a culturally
relevant and reflective work house that has enabled us to continue to offer important opportunities thatground our team, youth, and circle members in healing activities.”

Rachelle Dallaire
Executive Director, Indigenous Perspectives Society

41

42

Preserving our land and water bybuilding meaningful relationships
Many countries are struggling to respond to challenges to their freshwater supplies from growing
populations and rapid climate change. In Canada, the International Institute for Sustainable
Development (IISD) works to protect these ecosystems and the people who live in them throughinclusive and robust nature-based solutions. One of the IISD’s long-term research initiatives is theExperimental Lakes Area (ELA), a natural freshwater research laboratory of 58 small lakes and theirwatersheds in Northwestern Ontario’s Kenora District. For over five decades, the ELA has been oneof the world’s most influential freshwater research facilities, conducting experiments on a growing
list of threats to freshwater supplies.
Part of the IISD-ELA’s mandate is building meaningful, mutually beneficial relationships with
Indigenous communities like Sagkeeng First Nation to help protect and preserve the environment
through the lens of both Indigenous knowledge and environmental science.
“Being stationed in Treaty 3 traditional land has given us a unique opportunity to work with local
Indigenous communities like Sagkeeng First Nation to learn and share knowledge,” explains IISD-ELA outreach officer Dilber Yunus.
With a grant from TELUS Friendly Future Foundation, Yunus and her team worked with Sagkeeng
First Nation Elders, youth, healthcare providers and educators to establish a steering committee that
supports the enhancement of the Winnipeg River base area.

International Institute for
Sustainable Development

43

44

Indigenous
Communities Fund

In 2022 TELUS donated $200K to recipients of the Indigenous Communities Fund witha commitment to distribute $1M by 2026.

TELUS is proud to highlight the 2021/2022 recipientsThe Indigenous Communities Fund, a key IRAP commitment, launched in 2021 andoffers grants of up to $50K for Indigenous-led social, health and community programs.
Together, we can make the future friendly by supporting Indigenous leaders andcommunity groups who know their communities best.
Funding is available for projects focused on, but not limited to:

Enoch Cree Nation’s mâmawinitowinmîyowâyâwin (Alberta)

Chief Jacob Bearspaw Memorial School,

Enoch Cree Nation will develop a newin collaboration with Ciclomanias, will

wellness gathering place called mâmawinitowin∙ Health, mental health and wellbeing∙ Language and cultural revitalization

implement the Eden Valley Stoney Nakoda

mîyowâyâwin, a centre that will directly support∙ Access to education and resources∙ Inter-community sharing of cultural stories

Community Garden, a project that will provide

Indigenous youth by building capacity for leadership,practical skills in garden composting andsport, culture, recreation and outdoor learning.

∙ Community building and enhancement

traditional knowledge.

Learn more at telus.com/indigenousfund“Thanks to TELUS, we’re making dream careersa reality by providing opportunities that wouldn’t
otherwise be available and breaking down the systemic
barriers faced by underrepresented people.”

45

Eden Valley Stoney Nakoda
Community Garden (Alberta)

Karen Gillam
Founder and CEO,
Workforce Warriors Inc.

Gitmaxmak’ay Nisga’aPrince̱
Rupert/Port Edward Society(British Columbia)

Indigenous Knowledge andWisdom Centre (Alberta)

The “Connecting Urban Nisga’a̱ Language

produces Treaty Resource Kits. Inspired from oral

Through Tech” project is designed to replace

treaty history accounts, Kits are designed to provide

obsolete technology and support language

an accurate education on the history of Indigenous

and cultural revitalization.

Peoples in Alberta.

The Indigenous Knowledge and Wisdom Centre46

IndigeSTEAM (Alberta)
IndigeSTEAM designs programming that connects

Kamloopa Powwow Society(British Columbia)

youth with Indigenous Science, Technology,

The Kamloopa Powwow Society applied

Engineering and Mathematics (STEM) role models

for funds to support their 40th-anniversary

and helps them develop a passion for STEM. Grant

powwow in 2022.

funds will help expand existing programs and extend
their reach through telepresence robots.

Unamen Shipu Band Council (Québec)Workforce Warriors (Ontario)

Unamen Shipu Band Council (Conseil des Innus deWorkforce Warriors will expand its STEM

Unamen Shipu), will contribute to the expansion oftraining program for Indigenous people in rural

their community hall through a project called Mamuk

Ontario. Partnering with TELUS, the program

Nakamutau, “a shelter for the outdoor stage.”participants will engage in hands-on training tobuild careers in telecommunications.

xwməθkwəyəm̓(Musqueam) First
Nation Ground Penetrating Radar(British Columbia)
UBC’s Laboratory of Archaeology (LOA) and
Musqueam First Nation have co-developed acapacity in the use of ground-penetrating radar(GPR) for locating unmarked graves. This work
began in 2007 and continues to today.
Taseko Lake, B.C.

47

Butterfly • K’ulgaay.yugwang
Cori Savard • Yahl ‘Aadas

48

Indigenous Knowledge
and Wisdom Centre
Treaty Resource Kits program
For Indigenous Peoples, history is not a thing of the past, it’s reflected

the documentation around Treaties gives the impression that thesethat much of Indigenous history has been ignoredin the present.

were Treaties of cessation, or entirely about land and title. This wasor hidden through years of systemic elimination

not the spirit and intent of the agreements being made from ourin the curricula of the residential school system,

Peoples perspective. Treaties were not just between nations; theyand this sadly continues in modern curricula. The

were a sacred ceremony between Peoples and the Creator. Treaties

passing down of historical information and stories

are not merely signatures on parchment, they were relationships madein many Indigenous cultures is shared throughin ceremony and relationships that continue to this day.” says Jamesoral storytelling. The IKWC is working to provide

Knibb-Lamouche, IKWC Director of Innovation and Research.

Indigenous parents, administrators, educators,

This understanding drives the work of the Indigenous Knowledge andWisdom Centre (IKWC), an Alberta-based not-for-profit that provides a
repository of information on Treaty 6, 7, and 8. Supporting them in thiswork is the TELUS Indigenous Communities Fund, a funding program
designed to be easily accessible to Indigenous-led organizations
and Indigenous communities. The fund’s main purpose is to enableprojects that are impactful to Indigenous Peoples, as determined by“What we wanted to do was to provide an Indigenous voice in thethe fund recipients.

classroom for our students from our academics, our historians, ourAs one of the first four recipients of the Indigenous Communities
Fund, the IKWC is looking to continue to grow their Treaty Resource

Continuing to grow the program is a critical step inour classrooms.” says Knibb-Lamouche.

ensuring that the original and continuing history of

In parallel with the Treaty Resource Kits is a Virtual Library that holds

within the Treaty 6, 7, and 8 Territories.

content produced by and for Indigenous Peoples. The repository isadministrators, and leadership, in finding resources and information
about Treaties and history from an Indigenous perspective. “Much of49

resources to continue to tell the stories and histories.

Elders and Knowledge Keepers, to give them some pride of place inKits program, providing valuable resources to band-operated schools

The work stems from requests from Indigenous educators,

and most importantly students with the tools andthe result of decades of efforts from generations of Indigenous voices.
The aim of these tools is to promote the study of Indigenous history,these lands is being taught to this generation andgenerations to come.
Learn more about the IKWC and Treaty
Resource Kits here. (ikwc.org/treaty)

cultures, languages, and values. Indigenous authorities acknowledge

50Supporting communities
through disaster and recovery
At TELUS, we’re committed to the safety and wellbeing of communities, from supporting through COVID-19 through to natural disasters
and beyond. From the fires that incinerated the community of Lytton, to the atmospheric river that caused widespread flooding andmudslides across southern British Columbia, TELUS was on the ground, supporting relief efforts and doing whatever it took to reconnect
communities. Whether through our partnership with the Sturgeon Slayers Conservation team to bring critical supplies such as water anddiapers to Chawathil, Peters and Soowahlie First Nations cut off by mudslides or funding to Conayt Friendship Centre to support relief
efforts, we are committed to standing by and supporting the communities where where we live and serve.

“Chawathil qas te TELUS Lexw síyó:les, in our Halq’eméylem language, means Chawathil and TELUS working as
one. When the floods and fires devastated our community, TELUS reached out every time. They came by boat
to deliver essentials, including water, formula, diapers, pet food and dry and canned food when there was noroad access; and they shared air purifiers for our Elders when the sky was smoky. They expedited fibre-optic

British Columbia Fire and Flood Relief

17First Nations supported

to TELUS’ swift action and meaningful approach in prioritizing the needs of our community members. Létsemōt,‘one heart, one mind’, does come to mind on the gratitude and efforts they have provided our Nation”

Chetlámetleqw (Norman Florence)
Chief, Chawathil First Nation

51

132

Devices to connect children
pivoting to online learning

8650lbs+2 km$110 K

food, essential goods and
PPE delivered by boat,
car and helicopter+in funding provided foressential goods

connectivity to our area so our loved ones had a way to communicate. TELUS asked what we needed and supplied
us with the resources to support our members and to those who we welcomed who were displaced. We are grateful++of fibre attached to trees with zip tie
within 48 hours to enable connectivity
for displaced Lytton First Nation families

50km

of fibre and structure built with over
2000+ TELUS team member hours to
restore service to 125+ homes following
2 natural disaster events along Hwy 8
Butterfly • K’ulgaay.yugwang
Cori Savard • Yahl ‘Aadas

52

Coming together,guided by First Nations
Health Authority

The November 2021 flood, known as an “atmospheric river” because of theOrganized by the Nlaka’pamux Health Services, the FNHA offered cultural andrecord level of rainfall, led to evacuation orders across several communities,

wellness support and worked with Interior Health to provide primary care andincluding the Nlaka’pamux Nation and City of Merritt. All major traffic

dental information. TELUS had its own booth staffed by five team members

arteries, including Highways 1, 5 and 8 were cut off and residents by thewho supported the delivery and distribution of care packages, answered

thousands were forced from their homes to emergency centres in Kelowna,

questions around free counselling and pausing service bills, and gave out

Kamloops, and Hope.

masks, hand sanitizers and critters to displaced families and individuals.

washing out highways and bridges, and endangering lives,

From Day 1, TELUS engaged with Indigenous communities affected by the“It was amazing. We had this massive lunch, and everyone was supportive to

Londea Riffel’s phone at the First Nation Health Authority

extreme flooding, enabling emergency connectivity and donating 120 devices

community members,” Riffel says. “I saw the happy tears. I heard jokes as(FNHA) began ringing off the hook.

to children so they could keep learning while away from their communities.

people started feeling better.”

From the British Columbia government and First Nations

In collaboration with the First Nations Health Authority (FNHA), the tech

For Riffel, the partnership with TELUS is critical in helping to ensure

to companies and community members across the region,

company also donated $10K to fund emergency care packages containing

Indigenous communities get the support they need in an emergency.

everyone wanted to know what they could do to help.

food, essential goods and Save-On-Foods gift cards. The TELUS Friendly

As historic flooding struck British Columbia last November,

Among the first to call was TELUS.

Future Foundation made further donations of $60K to the Merritt
Friendship Centre, $50K to support eight surrounding First Nations that

“They asked, ‘What do you need?’” recalls Riffel, FNHA

needed assistance due to the floods (including Ashcroft, Boston Bar,regional manager for health emergency management

Coldwater, Cook’s Ferry, Nicomen, Nooaitch, Shackan, and Siska), and $10K

in the Interior. “I said ‘Let me check with the community’

to assist with a housing program in Merritt.

because that’s always been

Following the flood, Riffel invited TELUS and other corporate donors to a

our response.”“When these events occur and people are displaced, it can be traumatizing
for anyone, and for Indigenous Peoples, the impacts of historical trauma
make it even worse,” she says.

The Nlaka’pamux Nation thanked TELUS with a blanketing ceremony, led
by FNHA Interior Region Nation executive representative and Nlaka’pamux
Nation member Ko’waintco Michel.

“coming together” at the Emergency Support Services centre in Kamloops.

First Nations Health Authority

53

54

Connecting for Good
A vital pillar of our social purpose is to bridge digital and socio-economic divides to connect everyone to thepeople, information, and resources that improve their lives. At TELUS, we understand technology to be the great
equalizer, but only if everyone has access to it. Through our Connecting for Good® programs — including Health forGood®, Mobility for Good®, Internet for Good®, Tech for Good™, and new pilot program, Home Phones for Good for
Indigenous Families At Risk — we are leveraging our technology to ensure underserved citizens are connected tothe people, information, and opportunities that matter most in our increasingly digital society.

1.7k
535

youth aging out of care were able
to stay connected with family andsupport networks and accessresources through Mobility for Good*

Indigenous women at risk of or surviving
violence have access to a lifeline
through our Mobility for Good for
Indigenous Women at Risk program“The TELUS Mobility for Good Program demonstrates TELUS’ commitment to Reconciliation, as
well as their testament to working towards becoming an ally within Indigenous communities. This
program addresses a number of the Calls to Action in supporting Indigenous Peoples to haveequitable communication in order to address such issues as poverty, safety and connectivity. It
provides Indigenous Peoples with the tools and technology to access much-needed services andsupport. The Native Courtworker and Counselling Association of B.C. is extremely grateful for thisprogram and partnership which enables us to support our Indigenous clients across the provinceof British Columbia to heal and live safe, healthy lives.”

Kim Rumley

11.5k

families in need enrolled in our Internet
for Good program, benefiting fromsubsidized high-speed internet from TELUS
and access to a low-cost computer

35

Indigenous organizations are distributing
phones to Indigenous women at Risk
across British Columbia, Alberta andOntario through our Mobility for Good
for Indigenous Women at Risk program96%

of Internet for Good participants said theprogram allows them to stay connected tothe people and resources that matter most5k

Elders and seniors arestaying connected to family
and friends through Mobility
for Good for Seniors*

97%

of Mobility for Good participants
say the program makes it easier
to stay connected to friends,
family and support works

134kpeople living in Canada have been
positively impacted by our Internet andMobility for Good programs to date

A/Director of Court Services, Native Courtworker
and Counselling Association of British Columbia*Individuals supported in 2021

55

Salmon • Chiina
Cori Savard • Yahl ‘Aadas

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Home Phones for Good for Indigenous families at risk
Launched in 2020 with Bearspaw First Nation, TELUS’ newest pilot program, Home
Phone for Good for Indigenous families at risk, supports rural and remote Indigenous“Technology is an equalizer forfamilies to gain access to emergency services and critical care by offering subsidized

our people.”

residential wireless home phone services. In alignment with our commitment tosupport Indigenous-led approaches, TELUS works in partnership with Indigenous
governments to roll out the program to those that need it the most.

Chief Darcy Dixon
Bearspaw First Nation

Breaking down barriers inVancouver’s downtown eastside
Healthcare should be accessible to everyone, no matter who you are or where you live.
The TELUS Health for Good program is breaking down barriers and changing lives in Vancouver’s
Downtown Eastside working in partnership with Kílala Lelum. They are pairing Indigenous Elders withphysicians and allied health professionals via the Kílala Lelum Mobile Health Clinic, powered by TELUS
Health, to provide physical, mental, emotional, and spiritual care to the community.

Watch Health forGood in action

Backed by a $12M investment from TELUS, our Health for Good Mobile Clinics serve 22 communities
from coast to coast. Learn more about Health for Good at telus.com/HealthForGood

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Leveraging technology toenhance health experiences
At TELUS, we are committed to transforming health

Health is improving access to care and revolutionizing the flow of information

experiences, with care. We believe in the power ofwhile facilitating collaboration, efficiency, and productivity for physicians,

technology to create better health experiences forpharmacists, health authorities, allied healthcare professionals, insurers,

Canadians. We’re on a mission to revolutionize access toemployers, and citizens, to progress its vision of transforming healthcare andhealthcare, especially for the most vulnerable among us.

empowering people to live healthier lives.

TELUS Health is a leader in digital health technology,

Indigenous leaders continue to educate and help us understand how our digitalproviding virtual care, home health monitoring, electronic

health technology can be of service. Whether it’s keeping Elders safe throughmedical and health records, benefits and pharmacy

our LivingWell Companion or TELUS Health Companion personal emergency

management, and personal emergency response

response service, or enabling individuals to access a doctor from wherever

services. By leveraging the power of technology tothey are through our TELUS Health MyCare virtual care service, we will

deliver connected solutions and services, TELUS

continue to support communities in meeting their health goals.

“I am thrilled that several members of our community have the LivingWell Companion device. In the past, we have had
Elders who live alone fall in the night and have no way of notifying anyone. They were not able to get up and had to wait
for a family member to find them in the morning. Now, if the same thing happens again, people here have the ability to
get help right away. The people in our community have knowledge and skills that are invaluable. Providing them with atool that can help them be independent and allow them to thrive in their own space enriches their lives and ours.”

Christine Morton
RNc BScN MHEP, Gitga’at Nursing Station

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Community of Gitga’at
First Nation

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Cultural
Responsivenessand Relationships
Listen, learn, and understand how TELUS can meet uniqueneeds and build meaningful relationships. Ensure culturally
responsive customer experience for Indigenous customers.

Frog ∙ Hlk’yan k’uustaanCori Savard ∙ Yahl ‘Aadas

Hlk’yan k’uustaan is often depicted on totem poles, his protruding tongue
connecting with that of another carved being. This connection is meant torepresent our oral history and sharing of knowledge. This passing of knowledge
from one being to the other, from one generation to the next is integral to the
Haida way of life.

Nootka Island, B.C.

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Building meaningful
relationships by listening,learning, and truth-telling“Indigenous Peoples are still here. We are moving from surviving to thrivingby reclaiming our lands, cultures, traditions, languages, ways of being
and knowing, and worldviews. The strength and resiliency of Indigenous
Peoples is alive and well and as we reclaim our inherent Aboriginal Title
and Rights, we will continue to overcome the 150+ years of enforced
colonial policies that have affected our people. There are many examples

As a corporate and social purpose leader, we recognize thea diverse range of Indigenous guests sharing their truths on the

responsibility we have to leverage our voice, business and

TELUS Talks with Tamara Taggart podcast and will continue to focus

relationships to advance Truth and Reconciliation. We are proud toon elevating Indigenous voices across our platforms.

amplify Indigenous innovation, leadership and talent, whether by
amplifying Indigenous artists and storytellers on our TELUS fleet or
funding Indigenous filmmakers. From Dr. Lisa Richardson, clinician
and healthcare educator, to Jaylene Tyme, iconic performer andproud Two-Spirit trans woman, we have been privileged to feature

Whether it is ensuring our team members and partners have theof Indigenous Peoples, families, and communities that are reclaiming theirculture and ways of being that we can all draw inspiration from.
In recent years, non-Indigenous Peoples have become allies in supporting

opportunity to learn about Canadian history through an Indigenous

Indigenous Peoples in reclaiming their identity. This allyship is important,lens from our partner Chastity Davis-Alphonse, to the digitization ofas it is one of many ways that Reconciliation can be achieved andthe Witness Blanket, we will continue to support the truth in Truth
and Reconciliation.

relationships can be renewed amongst Indigenous and non-Indigenous
Peoples. Current team members in TELUS have a unique opportunity to
become intentional in their Reconciliation efforts. There is much more tolearn about Canadian History through an Indigenous lens and how thishistory continues to impact Indigenous Peoples today.”“TELUS’ Reconciliation commitments are coming to life in our stores. The intimate opportunity to listen,learn and engage in discussions with residential school Survivor Deborah Baker at one of our store
locations is an experience that our team members are so grateful to have participated in. There is so much
more to be done but I am encouraged that enhancing our learning and deepening our compassion for

Hilen Wong
VP TELUS Stores, Koodo Shops andIndigenous Peoples’ lived experiences is one of many ways we are taking steps toward Reconciliation and

TELUS Retail Limited

renewed relations with Indigenous Peoples.”Proud member of the TELUS team

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Chastity Davis-AlphonseTla’amin Nation ∙ Tŝilhqot’in Nation

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Digital Witness Blanket
Advancing Truth and Reconciliation through art
The $1M commitment by TELUS and the TELUS Friendly Future
Foundation leverages world-leading technology to make the Witness
Blanket digitally accessible.

In September the Canadian Museum for Human Rights (CMHR) and Carey Newman (Hayalthkin’geme) launched thedigital Witness Blanket project with support from TELUS. Leveraging a new digital platform, the digital Witness Blanket,
allows users to bear witness to the atrocities of the residential school system, through artwork, videos, images, andinterviews with Survivors. Animikii Indigenous Technology and Media One Inc. supported the project through the creationof a virtual user experience. Newman drew inspiration from his father’s experiences in residential school, to create theoriginal Witness Blanket, a monumental work of art made from more than 877 pieces from 77 communities collected fromformer residential schools, churches, government buildings, and important cultural sites across Canada. The pieces were
donated by Survivors and their families to Newman and his team.

Doug Little, CanadianMuseum for Human Rights

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“The commitment from TELUS builds upon amplifying the truth, courage, and dignity ofSurvivors,’’ said Newman, master carver. “The digital Witness Blanket exemplifies the kindof work that we all need to engage in to achieve the aspiration of Reconciliation.”

Digitizing the Witness Blanket is the first completed phase of the partnership. Over the
coming years, TELUS will support the creation of augmented reality, virtual reality, andprojection mapping experiences to further expand the reach of the Witness Blanket. The
digital resource recognizes the atrocities of Canada’s residential school era, remembers
the children who have lost their lives, and honours the Survivors who lost their youth,
language, and culture to the residential school system.
The documentary film Picking Up the Pieces: The Making of the Witness Blanket
shares the journey artist Carey Newman (Hayalthkin’geme) and his team took in gathering
objects to create the large-scale art installation.

“Our partnership with Carey Newman and the Canadian Museum for Human Rights todigitize, promote and distribute the digital Witness Blanket is a powerful example of how
businesses play a meaningful role in amplifying the voices and experiences of Indigenous

Digitally experience the
Witness Blanket

Peoples. We are incredibly proud to leverage our technology, provide virtual access tothis national monument and elevate the understanding of our shared history, including
the atrocities of residential schools. Equally important, we hope this monument serves

Jill Schnarr
Chief Social Innovation andto further catalyze corporate Canada, demonstrating the positive impact we can create

Communications Officer

when for-profit organizations work within Indigenous-led frameworks of Reconciliation.”

Proud member of the TELUS teamJessica Sigurdson, CanadianMuseum for Human Rights

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Moose Hide Campaign
Standing up to end gender-based violence
To the steady heartbeat of drums, a resolute and hopeful crowd gathered May 12

Addressing the violence begins with acknowledgement,

to march from Thunderbird Park to the green grounds of the British Columbia

awareness and conversation.

Legislature in support of the Moose Hide Campaign.

“Domestic and gender-based violence is not necessary. It is not

The walk was short, but each step made by those gathered is one toward ending

inevitable,” said Stevenson. “It is in our hands to decide collectively

violence against women and children in Canada.

whether we’re going to allow this and whether we’ll raise

That’s the focus of the Moose Hide Campaign, a powerful Indigenous-led

generations who will allow this.”grassroots movement dedicated to empowering boys and men to stand up with

“Wearing a piece of moose hide is a promise to love and respect

women and children and speak out against gender-based violence. Women, girls

women in your lives and hold yourself and men accountable,” said

and all genders are also welcome to support the campaign and its goals.

Stevenson. The campaign was founded on the side of the ‘Highway

Half of all women in Canada will experience an incident of gender-based violencestarting at age 16, a crisis that impacts a disproportionate number of Indigenous
women and girls, according to David Stevenson, Moose Hide Campaign CEO.

of Tears’ by Paul, Raven and Sage Lacerte, in response to theinjustice and violence faced by too many women and children in
Canada, particularly those who are Indigenous.

“Women and children have an inherent right to safety and love and respect...this is our time now to holdthe baton and each generation must ensure that the next has tools in their basket to succeed in oureffort to end violence and for us all to be prosperous.”

Sage Lacerte
Moose Hide Campaign
National Ambassador

Tegan McMartin Photography

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“It is an honour to partner with the Moose Hide Campaign, leveraging
Over the next three

our technology, resources and compassion, to not only help expand

years, TELUS will

the reach of this powerful message, but work to achieve our sharedprovide $150K to

Tegan McMartin Photography

mission to end violence against women and children. Together, thethe Moose Hide

Indigenous-led campaign helped reach more Canadians than everCampaign andcontinue to explore

before, encouraging a culture of healthy masculinity, gender equity

how we can amplify

and accountability that paves the way to creating a healthier, safer

this vital initiative

future for us all.”across our customers
and team members.

Patrick BarronVice-president Corporate Citizenship and Community
Investment, Proud member of the TELUS teamIn 2022+300

team members
participated in Moose HideCampaign events
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+

4000

pins distributed in retail storesthrough British Columbia+

7000
pins distributed to
TELUS team members

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Local artists give TELUS fleet
an inspiring new look
TELUS is striving to deepen relationships forged through connectivity as we continue to explore creative methods of collaboration toamplify Indigenous artists’ voices and talent. In 2021, TELUS embarked on a program to refresh vehicle branding and partnered with
̓ (Musqueam) and Fred Jackson, Ch’iyáqtel (Tzeachten) to tell their stories and showcase
Xwei’;ya (Deanna Marie Point), xwməθkwəyəmtheir art on some of our fleet in British Columbia’s Lower Mainland and Fraser Valley regions.

Spring has Sprung
By Xwei’;ya ∙ Deanna Marie Point ∙xwməθkwəyəm̓(Musqueam)

Watch Deanna's story̓ (Musqueam Indian Band), in Vancouver,
I am from xwməθkwəyəm
B.C. and I am a First Nations artist. Growing up with a mother who
was a Master Coast Salish weaver and a father who was a carver
gave me an early education in traditional art – a foundation for mystudies in silver carving, First Nations art and its history. My work
includes a mural, logos and custom pieces.
Seelthkey is inspired by a story my great-grandfather told, of a monster who lived in a bog called
Mumquaam, near my ancestral home. It is said that this creature was so powerful, plants would
wither when it passed, and the ones that grew from its droppings were called Muthkwey, or as
they’re known in English, bullrushes. They’re a powerful part of our identity because Musqueam,
the name of my people, means ‘people of the river grass.’ Nature is spiritual to us. Frogs are seenas the harbingers of spring and new beginnings, while hummingbirds are the messengers thatconnect us all. It’s a tale that connects me to my family and connects my people to our land.

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Moonlight Shadows

Watch Fred's story

By Fred Jackson ∙ Ch’iyáqtel
(Tzeachten First Nation)
I am a First Nations artist from Ch’iyáqtel
(Tzeachten), located to the east of the Metro
Vancouver area, near Chilliwack, B.C. Exploring
my artistic abilities from a young age, I was
heavily influenced by the world in which I was raised – and as such, my work isoften born from a reflection of myself in these natural surroundings.
Moonlight Shadows draws inspiration from wolves and their naturalconnectivity. Strong, caring, and intelligent, they’re pack animals who are
comforted by connection, using sound, smell and instinct to move through thenight as one. They’re loyal, too – Alpha and Omega partners for life, with strong
bonds that connect them generationally, so their young can learn to care for
one another and survive this walk of life.

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Since 2018, TELUS Local Content has distributed over $5M ofcommunity programming funds to Indigenous content creators andstorytellers across British Columbia and Alberta.
TELUS Local Content funds locally reflective content. This is done
through two funding portfolios — STORYHIVE® and TELUS originals.

TELUS
STORYHIVE
In 2018, British Columbian Indigenous screenwriter,

Haskell’s story exemplifies the types of projects STORYHIVE

director and producer, Joy Haskell, was selected

aims to support – an Indigenous storyteller sharing uniquefor TELUS STORYHIVE’s first Indigenous Storyteller

narratives about their community for their community.

Edition and created her first short film, Hey Cuzzin.

Since 2013, STORYHIVE has funded over 100 Indigenous“It was really important to be given a platform for my voice,”content creators. In 2022, STORYHIVE launched the second

In the opening of Hey Cuzzin, a montage of photos –says Haskell. “TELUS STORYHIVE gave me more than I could

snapshots of a family of Indigenous cousins

have expected in supporting and championing my project. As

Indigenous Storyteller Edition in partnership with the Indigenous

depicted in life experiences – flash across thean Indigenous person and a woman, it’s really hard to break

Screen Office and led by an all Indigenous Advisory and Selection

screen, the upbeat score of the same name, written

into film and TV. So, I wouldn’t have been able to do that if

and sung by Canadian, singer-songwriter Cheryl

TELUS STORYHIVE didn’t

Bear, from the Bear Clan in Nadleh Whut’en First

give me the opportunity.”

committee. In September, 30 new emerging Indigenous content
creators were selected and provided $20K in production
funding, training, Indigenous mentorship and distribution
support to embark on their film project. The goals of these editions
is to support capacity building for Indigenous storytellers in British
Columbia and Alberta. Stay tuned for their films launching on
TELUS Optik TV® in 2024.

Nation, sets the tone for the comedy short.

View Joy’s project on“Hey Cuzzin is a look at the lives of First Nations’

TELUS Optik TV Ch 126

cousins on the reservation and in the city, and the(Indigenous Voices),

cultural connection and closeness they share with

Stream+ or on STORYHIVE’s

one another,” Haskell explains. “It’s a window into

YouTube channel

the comedic interactions and antics among them.”

youtube.com/c/storyhive
Watch Joy's project

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TELUS
originals

Access Indigenous storytelling - whenever, wherever

TELUS originals supports the production of compelling, locallyand STORYHIVE - Channel 707 and 345

original’s YouTube channels.

livestreams, documentaries and special features from Indigenous

series that connect established, independent filmmakers in

Watch Voices on the Rise

STORYHIVE and TELUS

TELUS Optik TV, Channel 126, Indigenous Voices - Explore

reflective, social purpose documentaries and documentary
Photo Credit: Guy Ferguson

TELUS Optik TV, TELUS originals - Channel 8

TELUS Stream+

storytellers in communities in British Columbia and Alberta.

British Columbia and Alberta to viewers from diverse identities
and communities. We prioritize representation, including
Indigenous creators in front of and behind the camera.

“I believe it is critical to listen, learn and partner with Indigenous leaders, community

Eli Hirtle is a nêhiyaw (Cree), British and German filmmaker,
artist, and curator based in Lekwungen Territory in Victoria, B.C.

members and businesses to bridge digital divides and create a vibrant, more diverse,

His series, now two seasons, Voices on the Rise, captures his

and ultimately more representative, economic landscape. I’m proud that as part ofpersonal journey of revitalizing and learning his Cree language.

TELUS’ ongoing commitment to the journey of Reconciliation, we’re taking meaningful

Learn more about the series and his journey here.

steps, including implementing an Indigenous Reconciliation Action Plan (IRAP).
Programs like STORYHIVE and TELUS originals fund Indigenous filmmakers and creators“In the wake of the Truth and Reconciliation Commission and the recent findings of mass graves at residential school

to support Indigenous Peoples through economic Reconciliation and by maintaining

crime scenes across the country, I hope that Voices on the Rise can be a part of the education and awareness raisingcultural integrity and expanding access to Indigenous Peoples’ stories. I take pride in theabout the historical and ongoing effects of settler colonialism in Canada. When we take a step back and assess where

Indigenous content we have supported to date and recognize that there is much more to

we are and what has led us here, what was violently taken away and disrupted, I believe that increased funding andbe shared through Indigenous perspectives.”

support for Indigenous language revitalization is a tangible and real form of repair. I think that this series illustrates

Zainul Mawji

these ideas in ways that anyone, Indigenous or non-Indigenous, can understand and appreciate”.

Eli Hirtle
79

Frog • Hlk’yan k’uustaanCori Savard • Yahl ‘Aadas

Executive Vice-president and President, Home Solutions andCustomer Excellence, Proud member of the TELUS team80

Economic
Reconciliation
Support sustainable economic participation and growth for Indigenous
Peoples through involvement in TELUS’ business.

Mouse Woman ∙ Kuugan Jaad

Cori Savard ∙ Yahl ‘Aadas

Mouse woman can be found incorporated into most Northwest Coast Formline design. She is subtle
and unassuming. She appears in times of need. Providing information or guidance, in exchange for asmall amount of Mountain Goat wool.
Fairy Creek, B.C.

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Fairy Creek, B.C.

Aligning business practices with
the needs of Indigenous Peoples
Demonstrating respect and reciprocity authentically to Indigenous communities will ensure that our key operational areas including
employment and business development continue to flourish in partnership with Indigenous Peoples. Understanding the needs, expectations,concerns and beliefs of the Indigenous communities we work with is paramount to TELUS’ Reconciliation efforts.
Heeding the Truth and Reconciliation Commission’s (TRC) Call

Carol Anne Hilton, CEO and Founder of the Indigenomics Institute,to Action #92 and in alignment with our commitments, we haveand Indigenous Reconciliation Advisory Committee Member atreviewed our existing business development processes and

TELUS, estimates that a fully invigorated, properly funded Indigenous

continually seek input from Indigenous communities in order tobusiness sector could add up to $100B to the Canadian economy.

enhance our practices in the following ways:“The Indigenomics Institute is converging ideas, resources, tools and∙ Identify opportunities to work directly with Indigenous suppliers
whose services align with our business needs∙ Align our key business partners with TELUS’ Economic

people to grow the Indigenous Economy. Indigenomics is economics
from an Indigenous worldview and serves as a platform for modern
Indigenous economic design,” said Hilton. The Indigenomics Instituteworks with Nations, organizations, governments and private industry

Reconciliation commitments, to enhance their engagement withto strengthen Indigenous economic capacity and is currently

Indigenous suppliers and subsequent business growth

unleashing a national Indigenous economic agenda to facilitate the∙ Ensure that all suppliers we work with prioritize supporting the
growth of an Indigenous workforce

growth of the Indigenous economy from its current value of $32B to$100B in five years.

Hummingbird • Hldants’iixid
Cori Savard • Yahl ‘Aadas

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Sustainableeconomic
participation
Matt Holt had just one truck and a single traffic-control flagger inthe field when he launched Eagle Green, a traffic control equipment
services company, a little over a year ago.

The name – Eagle Green – was also chosen carefully: “eagle”

economic Reconciliation, which aims to support sustainablebecause the bird is renowned for seeing its surroundings at all

economic participation and growth for Indigenous Peoples throughtimes, crucial for flaggers; and “green” to underscore the company’s

involvement in TELUS’ business.

sustainability mission, including operating an energy-renewablefleet of electric vehicles. Response to the company was immediateand overwhelmingly positive.

Today, Eagle Green provides services to about 60 percent of
TELUS’ jobs in and around Greater Vancouver, Howe Sound and theFraser Valley. Clients also include the Squamish and Tsawwassen

Among the first to partner with Eagle Green was TELUS, whichFirst Nations. Holt credits the tech company’s ongoing support as

was looking for a company to provide traffic control and flagging

he plans to expand Eagle Green’s reach to Vancouver Island andservices on sites where it was deploying TELUS PureFibre inpossibly the British Columbia Interior.

communities across British Columbia, including Sechelt, Gabriola

Within a month, the company, which provides everything from road

Island, Hope and Princeton. Beyond the professional services

closures to sign installations to flagging pedestrians and vehicles atoffered, Eagle Green’s Indigenous-first focus is a natural extension

construction sites, had grown to five employees. Today, Eagle Greenof the technology company’s own commitment to Reconciliationhas 20 trucks on the road and between 50 and 60 employees.

and supporting the goals of Indigenous Peoples. A key pillar is“TELUS has been the backbone of our company.
We wouldn’t be able to be where we are if it
wasn’t for them,” he said. “They’ve given
us the opportunities and contacts weneed to get to the next level.”“I definitely didn’t think it was going to go this fast,” said Holt, thecompany’s executive officer. “It almost didn’t happen at all.” Holt
was hesitant when his business partner suggested they use an
Indigenous logo to brand their new company.
As a member of the Cowessess First Nations in Saskatchewan who

Indigenous Peoples and communities in our projects and initiatives leads to bettergrew up on the Cowichan reserve, Holt is proud of his Indigenous

outcomes. We are proud of the steps we have taken to support robust Indigenous

heritage. But the personal experience left him uncertain about how

economic participation in our business. Our relationships with companies likethe public might react to a First Nations business and seeing a First
Nations logo. “I never really mentioned my status or my history. I
didn’t know if people would feel negative about it,” he said. This time,

he decided to do things differently, starting with the company logo,
Eagle Green85“TELUS recognizes that focusing on economic Reconciliation and the inclusion ofEagle Green are an example of our intentional approach to work in partnershipwith Indigenous-owned businesses towards prosperity by creating meaningful
engagements based on trust, respect, and reciprocity.”

Shazia Zeb Sobani
VP, Customer Network Implementation,
Proud member of the TELUS teamdesigned by a First Nations artist.

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TELUS Pollinator
Fund for GoodAs one of the world’s largest corporate social impact funds, the TELUS Pollinator Fund for Good is working to support mission-

In 2021, the Pollinator Fund became a major Canadian investor inaligned founders by investing in for-profit startups that are delivering transformative health, education, agriculture andRaven Indigenous Capital Partners to accelerate access to financing

environmental solutions. At $100M, the Pollinator Fund was born out of TELUS’ leadership in social capitalism and the belief that tofor Indigenous founders. Raven is North America’s only Indigenous-

do well as a company, we must also do “good” in the communities where we live, work and serve.

led and owned impact investment firm. Raven backs high-potential,
early-stage businesses led by Indigenous founders who arecommitted to revitalizing the Indigenous economy and communities.

Since launching 18 months ago, the Pollinator Fund has already invested $6M
in Indigenous-led businesses, which is 80 per cent of the 7.5 per cent fundcommitment. By creating opportunities that ease access to capital and support,
we are generating a measurable impact that is critical to the growth of the
Indigenous economy and communities.

To date, the Raven portfolio includes 11 high-growth Indigenous
businesses, such as Cheekbone Beauty, an Indigenous beauty
brand; OneFeather, a technology platform for Indigenous identity,
and Virtual Gurus.
Raven has now launched a follow-on fund, Fund II, with three times
more capital than its first fund. Fund II allows them to scale impact
for Indigenous-led businesses in a broader set of sectors including

Virtual Gurus is one such trailblazing business, disrupting thestartup and technology sector. Virtual Gurus recently closed

accessibility to healthcare, preservation of Indigenous food systems,

virtual assistant market across North America as a Talent-as-

an $8.4M Series A round led by the Pollinator Fund, making

increasing participation in the entrepreneurial ecosystem anda-Service platform uniquely focused on providing long-term

Racette one of the first Indigenous women to do so in the

expanding accessibility to venture capital.

career opportunities for people from all backgrounds. Carrying

Canadian technology sector.

forward this mission is founder and CEO, Bobbie Racette, an
Indigenous woman from the LGBTQ2S+ community who ispaving the way for greater representation across Canada’s

Towards a $100B Indigenous economy,

For more information about the TELUS Pollinator Fund for Good,
please visit telus.com/pollinatorfund.

one investment at a time.
Raven Indigenous Capital Partners

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Investing in
Indigenous students
TELUS, in partnership with Chartered Professional Accountants, Alberta’s Education Foundation,
launched the TELUS Award for Indigenous Post-Secondary Success. Our partnership with
Chartered Professional Accountants’ Education Foundation of BC is underway and TELUS will belaunching a scholarship in 2023, with a goal of expanding into Québec and Ontario.
Who is eligible:

the accounting knowledge I need to continue toBachelor of Business Administration accounting

further my education and work towards obtaining amajor at the Northern Alberta Institute of Technology

CPA designation. There are no words to express not(NAIT). In addition to receiving the TELUS Award

only the generosity TELUS has granted me but also

for Indigenous Post-Secondary Success, Tatianna

the unconditional support through mentorship andhas been featured on NAIT’s website as a Student

encouragement you have provided.

Success Story and received the 2021 Modern
Métis Woman scholarship. Tatianna has recently
begun an internship as a staff accountant at Crowe
MacKay LLP as another step toward achieving her
dreams. Tatianna’s long-term goal is to own her

Awarded annually to a self-identifying Indigenous student in their third or

own accounting firm and help Indigenous-owned

fourth year with a declared major in accounting in any Alberta post-secondary

businesses and Indigenous communities.

institution which offers prerequisite courses for entrance into the CPA
Professional Education Program.
Opportunity:

Tatianna Pelletier is a Métis student, in her fourth-year$2.5K scholarship with potential for mentorship and co-op opportunities.

This award is much more than financial support, it
is a generous investment in Indigenous students’futures, as well as the generations that comeafter. If we succeed, our children, kin, and the next
generation will look up to us, and we can be the rolemodels they may aspire to be, like a trickle-down
effect through pursuing higher education. I wouldn’t“With any pursuit of furthering educational journey,

be able to achieve my goals if it wasn’t for thecomes a huge financial weight. The award fromgenerosity of donors like TELUS. Hiy Hiy.”

TELUS allowed me to focus on the most prominent
aspect of education – learning. Being able to focus

Tatianna Pelletieron my education and not worry about the financial

Métis, Aspiring Char teredstress that comes with it allowed me to have peace

Professional Accountant (CPA)of mind knowing that I was able to ensure I gain

Squamish Valley - Mt Fee, B.C.

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Connecting global
supply chains
At TELUS Agriculture and Consumer Goods, we’re on a mission to create the best producer-to-consumer
outcomes. We provide actionable technology solutions and data insights to farmers, ranchers, agribusinesses andfood, beverage and consumer goods companies that optimize how goods are produced, distributed and consumed
globally. Our digital solutions, including cold chain and farm management information systems, drive more efficient
production from seed to store, helping improve the safety and quality of food and other goods in a way that is
traceable to end consumers, while reducing the impact on the environment.
As part of TELUS, we’re upholding the commitment and collaboration built over the past decade. We work with
Indigenous leaders to understand how our technology and data can be of service and provide training andresources to our team members to be active participants in Reconciliation. We’re developing an inclusive andculturally relevant Indigenous Reconciliation strategy for TELUS Agriculture and Consumer Goods, one that will
make the most of what we do best to support Indigenous priorities and make way for positive change. As a global
team, we’re privileged to live and work in the traditional territories and treaty areas of many Indigenous communities.
We recognize the interconnected nature of supply chains and the food system and are honoured to play a role in the
responsible stewardship of the land and natural resources on which they’re dependent.

As part of our IRAP commitments, by the end of 2024, TELUS Agriculture
and Consumer Goods will establish meaningful partnerships with five
Indigenous communities across Canada, collaborating to learn from and build
upon sustainable agricultural practices and solutions which are respectful of
Indigenous knowledge, values and principles.
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TELUS Eagles“In the last year we have seen encouraging support from the business in

The year 2022 marked the 12th anniversary of the TELUS team member resource group, Eagles. For more than a decade, Indigenous
team members and allies have been sharing stories, learning together and supporting one another. Eagles aim to inspire Indigenous teamresponse to our calls to action. Our membership consisting of Indigenous
team members and allies has more than doubled, attendance of speakermembers in their professional and personal pursuits as well as educate the broader TELUS team through engaging events and activities.

series events has tripled, we have been able to expand our Governance

Providing educational opportunities for all team members on our shared history and cultural practices is critical in facilitating a corporate

structure of volunteers, and hosted events to unprecedented numbers.

structure that encompasses Indigenous Ways of Knowing and being.

We saw exceptional interest in National Day for Truth and Reconciliation

Leveraging our remarkable technologies, we continue to host virtual events, as we transition back to celebrating in person, including:events, and Indigenous experiences and perspectives continue to be∙ Knowledge Share on Powwows as celebrations of rich

∙ Acknowledgement and observation of Red Dress Day to

Indigenous heritage with Mary Ann Crow Healy, executive

raise awareness and educate about missing and murdereddirector at Blackfoot Canadian Cultural Society

Indigenous women and girls, two-spirited, and men with

∙ Understanding Treaties through an Indigenous lenswith James Knibb-Lamouche, director of innovation andresearch, alongside Megan Auger, interviewer/researcher
with the Indigenous Knowledge and Wisdom Centre

Selina Medice Shield (Iiyaohkiistsinkiyakii), Miss

sought out and encouraged.
The path to including our shared history and traditional Ways of Knowing
into the corporate structure isn’t seamless, nor without its difficulties, but

Aboriginal Friendship Centre of Calgary

the learning and trust is growing in the right direction. A lot of work has

Moohkinnstsis 2022-23

been done to hold space; a lot more needs to happen. Within this there is∙ Interactive art workshop withhope for our future and the continued journey we are all on together.”

Ovila Maihot, Nlaka’pamux and
Stó:lō Nation

The Eagle • sp’akw’us

Marissa Nahanee • Míkw’achi7m

The eagle, as it flies high in the sky to understand its environment,

Crystal Stegner
Tsimshian, Kitselas First Nation

represents the gift of foresight. As humans, we draw on this eagle-eye

Ayanna Forcier

view in setting and achieving our goals, taking into account how fast we

Cree and Xaayda Nation

TELUS Eagles
Co-Chairs
Proud membersof the TELUS teamcan maneuver, what is doable and how we can best achieve success.
Salmon • Chiina
Cori Savard • Yahl ‘Aadas

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Caring for our planet
Whether it is with simple steps taken at work or home by our team members, or ambitious, organization-wide
initiatives, TELUS is committed to caring for our planet through our choices and actions. Through investments
in innovative technologies and sustainable business practices, we’re working to build a better future for the next
generation. We consider our impact on the environment in every decision we make, and building a sustainabilityfocused business is an important aspect of our overall corporate strategy.

18%+1.2 kreduction in absolute
Scope 1 and 2 GHG
emissions from 2019

metric tonnes of e-waste and20 metric tonnes of mobile
devices recycled in 2021

65%
13%

of electricity requirements
procured from renewable or
low-emitting sources in 2021

reduction in water
consumption intensity
per terabyte of data
traffic from 2019

To read more about how TELUS is working towards becoming a zero-wastecompany and achieve 100 per cent net carbon neutrality for our operations by2030, visit us at telus.com/sustainability
Frog • Hlk’yan k’uustaanCori Savard • Yahl ‘Aadas

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Fraser River - Chilcotin, B.C.

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Acknowledgments
We would like to thank everyone who supported with the development of this report, including the many Indigenous voices providing guidanceon our commitment to Reconciliation. Thank you for sharing your truths.

About the design company

Vincent Design Inc.

Vincent Design Inc. is an Indigenous-owned creative agency in Winnipeg, M.B., specializing in graphic and website design and development. Since
2007, led by Founder and Creative Director, Shaun Vincent, Vincent Design has been creating strategies and products that connect your brand with yourcustomers and allow you to see your ideas take shape.

About thephotographer
Mason Mashon

On the surface, Whistler-based Mason Mashon of Saddle
Lake Cree Nation, lives a charmed life. If you follow hisadventures from the peripheral world of Instagram, the37-year-old who refuses to be defined by any one termor label – mountain biker, snowboarder, photographer,artist, surfer, TV host – appears to always be at the centre

With dedication, exploration, and drive to help their clients’ organizations grow, they’ve established themselves as a leading design and marketingof something radical. Whether in front or behind the lens,agency, where their team approach to workflow and availability to clients sets them apart from the competition.

his sense of adventure takes him to some of the wildest
landscapes. It’s in those experiences that he instills his

About the artist

Cori Savard ∙ Yahl ‘Aadas

connection to the natural world, with adventure sports as
the facility. Mashon also utilizes his photography to elevateCori was born to the Yahgu’laanaas Raven clan on

Cori is a former recipient of the YVR youth scholarship award as well as the YVR Frank

Indigenous Peoples and their stories in the adventure

Haida Gwaii. Her family moved to the Gatineau/Ottawa

O’Neill visionary award. These awards enabled her to begin and maintain a formal

space. He lives in Whistler (Unceded shared territory ofregion within a few years of her birth, but her connection

apprenticeship working with renowned Haida artist Reg Davidson in Old Masset. Over thethe Skwxw
̱ ú7mesh and Liľwat7úl First Nations).

to her Haida roots was maintained by weekly visits tocourse of eight years, Cori learned carving techniques applicable to masks, sculptures

the permanent collection of Haida works on display

and monumental works, taking part in multiple totem pole projects.

at the Canadian Museum of Civilizations in Gatineau,
QC. Cori returned to Haida Gwaii in 2002, and quickly
immersed herself in the art of her ancestors. Exploring
two dimensional design, cedar weaving, painting andtaking part in multiple design workshops taught by Robert
Davidson in Old Massett and Skidegate.

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Cori now lives and works from her home studio in Skidegate, Haida Gwaii, and maintains
a working relationship with her mentor Reg. She also worked closely with mentor Ben
Davidson between 2012-2020, expanding her knowledge and skills in painting andcarving as well as learning jewelry techniques in chasing and repousse in his studio andgallery in Skidegate.
Nootka Island, B.C.

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