Business Case Study

In accordance with the mid-term vision, create a new market
by establishing IT human resources and strengthen crossdivisional customer responsivenessAcquisition of CompTIA certification as a common knowledge base
TARGET

Sales, System Engineer, Network Engineer, Customer
Engineer, Planning and Operation Staff

Background of Efforts
Osaki Computer Engineering, with a basis on the company policy’s “trust and service,” advocatesthe mid-term vision that creates new markets by refining sales and technical capabilities andproviding advanced services and products.

Osaki ComputerEngineering Co, Ltd.
Gate City Osaki East Tower 2F,

1-11-2 Osaki, Shinagawa-ku,
Tokyo www.oce.co.jp/“CompTIA certification
leads to knowledge andpractical service
enhancement. We lookforward to the employee
growth and the company’scomprehensive strength
through certifications.”
Mr. Shozo Ishii
Deputy general manager,
Second Information
Communication SS Control
Department

Challenges in the vision⚫ As the number of cloud, network, and security projects increases, it is necessary to improvecorrespondence and proposal capabilities to expand business negotiations⚫ Thickening the layer of next-generation IT engineers and growing as a company strong in IT

Aiming to improve the knowledge and skills in the cloud and network field, and secure
problem solving ability and solutions proposal. Training to acquire CompTIA CloudEssentials and CompTIA Network+ certifications will be implemented to meet this goal.
The adoption of CompTIA Cloud Essentials / CompTIA Network+ certifications

CompTIA Cloud Essentials overs cloud services from a business perspective.
The expertise validated includes the business value of cloud computing, cloudtypes, steps to a successful adoption of the cloud, impact and changes on IT
service management, as well as risks and consequences.
CompTIA Network+ helps develop a career in IT infrastructure covering
troubleshooting, configuring, and managing networks. It also ensures an IT
professional has the knowledge and skills to implement network security,standards, and protocols.

ACTION
Restructuring of technical training

Certification in USE■ CompTIA Cloud Essentials■ CompTIA Network+CompTIA
WORLDWIDEHEADQUARTERS
CompTIA Certifications, LLC
3500 Lacey Road, Suite 100
Downers Grove, IL
60515-5439
CompTIA.org

We had previously provided the necessary training for each department resulting in the problem of amismatch of certifications and a disconnect in the awareness and direction for training. For this reason,
we have decided to select candidates in different job categories and encourage them to acquire
CompTIA certifications, while at the same time carrying out company-wide training to support them.
Providing shared value to target departments
Efforts linked to business direction are shared with related departments in sales and engineering
positions (SE, NE, and CE.) We clarify purpose and identify candidates based on the evaluation andimprovements from the previous year.
ACTION⚫ Utilization of practical CompTIA certs⚫ Acquisition of knowledge and skills
through certifications⚫ Company-wide skills improvement support⚫ Dynamism of internal interaction through training

PRODUCTIVE RESULT⚫ Meeting the customer needs⚫ Practical proposals leading to trust⚫ Deliberate HR development, practical support⚫ Cross-department cooperation is establishedFuture recommended IT solutions⚫ With the expansion of IT infrastructure and cloud use, it is necessary to strengthen networks andsecurity. We continue to develop human resources capable of offering a tailored approach to ourcustomers.
⚫ We plan to expand the range of support for other CompTIA certifications such as Cloud+ andSecurity+.
“CompTIA certification is the industry standard that covers the general knowledge ofeach IT field, and we have adopted the certification to raise the sales and technicalcapabilities of our employees since 2017. Based on evaluation and improvement ofimplementation status, we currently promote the Cloud Essentials certification for sales
professionals and Network+ for engineers. The general affairs department selects
qualified candidates and carries out group training to acquire certifications. We willcontinue to enhance our efforts and consider expanding support for CompTIA
certifications acquisition in the future.”
Mr. Atsushi Ooe
Deputy general manager,General Affairs Department@2019 CompTIA Properties, LLC, used under license by CompTIA Certifications, LLC. All rights reserved. All certification programs and education related to such programs are operated exclusively by CompTIA Certifications,
LLC. CompTIA is a registered trademark of CompTIA Properties, LLC in the U.S. and internationally. Other brands and company names mentioned herein may be trademarks or service marks of CompTIA Properties, LLC orof their respective owners. Reproduction or dissemination prohibited without written consent of CompTIA Properties, LLC. Printed in the U.S. 05626-Aug2018