REGULATION
Scope Of Application
Article 1-1. Contracts for Accommodation and related agreements to be entered into between this Hoteland the Guest to be accommodated shall be subject to these Terms and Conditions. Any particulars notprovided for herein shall be governed by laws and regulations and/or generally accepted practices.
Article 1-2. Should the Hotel enter into a special contract with the Guest, insofar as that special contract
does not violate any laws, regulations or generally accepted practices, the special contract shall takeprecedence over the provisions of these Terms and Conditions.

Application For Accommodation Contracts
Article 2-1. A Guest who intends to make an application for an Accommodation Contract with the Hotelshall notify the Hotel of the following particulars:(1) Name of the Guest(s)(2) Date of accommodation and estimated time of arrival(3) Accommodation Charges (based, in principle, on the Basic Accommodation Charges listed in the
Attached Table No.1.)(4) Other particulars deemed necessary by the Hotel.
Article 2-2. Should a Guest request, during his stay, an extention of the accommodation beyond thedate in subparagraph (2) of the preceding paragraph, it shall be regarded as an application for a new
Accommodation Contract at the time such request is made.

Conclusion Of Accommodation Contracts, Etc.
Article 3-1. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has
duly accepted the application as stipulated in the preceding Article. However, the same shall not apply
where it has been proved that the Hotel has not accepted the application.
Article 3-2. When a Contract for Accommodation has been concluded in accordance with the provisionsof the preceding paragraph, the Guest is requested to pay an accommodation deposit, ﬁxed by the Hotel,
within the limits of Basic Accommodation Charges covering the Guest's entire period of stay (3 days
when the period of stay exceeds 3 days) by the date speciﬁed by the Hotel.
Article 3-3. The deposit shall be ﬁrst used for the Total Accommodation Charges to be paid by the Guest,
then secondly for the cancellation charges under Article 6 and thirdly for the reparations under Article 18
as applicable, and the remainder, if any, shall be refunded at the time of the payment of the Accommodation Charges as stated in Article 12.
Article 3-4. When the Guest has failed to pay the deposit by the date as stipulated in Paragraph 2, theHotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the casewhere the Guest is thus informed by the Hotel when the period of payment of the deposit is speciﬁed.

Special Contracts Requiring No Accommodation Deposit
Article 4-1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter

into a special contract requiring no accommodation deposit after the Contract has been concluded as
stipulated in the same paragraph.
Article 4-2. In the event that the Hotel has not requested the payment of a deposit as stipulated in Paragraph 2 of the preceding Article and/or has not speciﬁed the date of the payment of the deposit at thetime the application for an Accommodation Contract has been accepted, it shall be treated as if theHotel has accepted a special contract as prescribed in the preceding paragraph.

1

Refusal Of Accommodation Contracts
Article 5. The Hotel may not accept the conclusion of an Accommodation Contract in the following

cases:(1) When the application for accommodation does not conform with the provisions of these Terms andConditions.
(2) When the Hotel is fully booked and no room is available.
(3) When the Guest seeking accommodation is deemed liable to conduct himself in a manner that willcontravene the laws or act against the public order or good morals in regard to his accommodation.
(4) When the guest seeking accommodation is an organized crime group ("Boryokudan"), a memberof an organized crime group ("Boryokudan-in"), a person related to an organized crime group, or any
type of unlawful group.
(5) When the guest seeking accommodation is a company or an organization, which is directly or
indirectly managed by Boryokudan or a Boryokudan-in.
(6) When the guest seeking accommodation is a corporate customer, of which a board member isdeemed a Boryokudan-in.
(7) When the guest seeking accommodation annoys other guests.
(8) When the guest seeking accommodation threatens violence, uses threats, extortion or makes an
unreasonable or coercive request to the Hotel or a staﬀ member. Or when the guest seeking accommodation makes an unreasonable request which is deemed signiﬁcantly unfair or when he/she is deemed aperson who has previously acted in such a manner.
(9) When the guest seeking accommodation can be clearly detected as carrying infectious disease.
(10) When the Hotel is unable to provide accommodation due to natural calamities, disfunction of the
facilitics and/or other unavoidable causes.
(11) When a person requesting accommodations is obviously intoxicated and could cause annoyance toother guest or when a person is behaving in such a manner as to be an annoyance to other guests.

Right To Cancel Accommodation Contracts By The Guest
Article 6-1. The Guest is entitled to cancel the Accommodation Contract by so notifying the Hotel.
Article 6-2. Should the Guest cancel the Accommodation Contract in whole or in part due to causes forwhich the Guest is liable (except in the case when the Hotel has requested the payment of the deposit
during the speciﬁed period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before
payment), the Guest shall pay cancellation charges as listed in the Attached Table No.2. However, shoulda special contract, as prescribed in Paragraph 1 of Article 4 be in eﬀect, the same shall apply only when
the Guest is informed of the obligation for payment of the cancellation charges in case of cancellation by
the Guest.
Article 6-3. In the case when the Guest does not appear by 8:00 p.m. of the accommodation date (2hours after the expected time of arrival if the Hotel has been notiﬁed) without an advance notice, theHotel may regard the Accommodation Contract as being cancelled by the Guest.

2

Right To Cancel Accommodation Contracts By The Hotel
Article 7-1. The Hotel may cancel the Accommodation Contract under any, but not limited to the follow-

ing cases:(1) When the Guest is deemed liable to conduct and/or have conducted himself in a manner that willcontravene the laws or act against the public order and good morals in regard to his accommodation.
(2) When the Guest can be clearly detected as carrying any infectious disease.
(3) When the guest is the identiﬁed organized crime group or a member of the identiﬁed organized crimegroup (called “Boryokudan” and “Boryokudan-in” respectively) according to the deﬁnition of the “Lawpreventing unjustiﬁable actions by an organized crime group” (enforced on March 1, 1992), or a person
related to them or a member of antisocial forces.
(4) When the guest is a company or an organization, which is directly or indirectly managed by
Boryokudan or a Boryokudan-in.
(5) When the guest is a corporate customer, of which a board member is deemed a Boryokudan-in.
(6) When the guest exercises violence, intimidation or extortion or makes an unreasonable request
in coercive manner to the Hotel or Hotelʼs personnel (employee). Or when the guest makes an unreasonable request which is deemed exceeding the reasonable level or when he/she is deemed to be theperson who has previously acted in such manner.
(7) When the guest is heavily drunk or in the similar condition and deemed likely to annoy other guests
or when he/she has actually annoyed other guests.
(8) When the Hotel is unable to provide accommodation due to natural calamities and/or other causesof force majeure.
(9) When the Guest does not observe prohibited actions such as smoking in bed, mischief to theﬁre-ﬁghting facilities and other promotions of the Use Regulations stipulated by the Hotel (restricted
to particulars deemed necessary in order to avoid the causing of ﬁres).
Article 7-2. Should the Hotel cancel the Accommodation Contract inaccordance with the preceding paragraph, the Hotel shall not be entitled to charge the guest for any
services during the contractural period which he has not received.

Registration
Article 8-1. The Guest shall register the following particulars at the front desk of the Hotel on the day ofaccommodation:(1) Name,address,phone number,age,sex and occupation(2) Except Japanese, nationality, passport number, port and date of entry in Japan(3) Date and estimated time of departure(4) Other particulars deemed necessary by the Hotel
Article 8-2. Should the Guest intend to pay his Accommodation Charges prescribed in Article 12 by anymeans other than Japanese currency, such as traveler's cheques, coupons or credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.

Occupancy Hours Of Guest Rooms
Article 9-1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. to
11:00 a.m. of the next day. However, in the case when the Guest is accommodated continuously, theGuest may occupy it all day long, except for the days of arrival and departure.
Article 9-2. The Hotel may, not withstanding the provisions prescribed in the preceding Paragraph,
permit the Guest to occupy the room beyond the time prescribed in the same Paragraph. In this case,ﬂlowing extra charges shall be applied.
(1) 11:00 a.m. - 1:00 p.m. 30% of room charge(2) 1:00 p.m. - 3:00 p.m. 50% of room charge(3) After 3:00 p.m. 100% of room charge

Observance Of Use Regulations
Article 10. The Guest shall observe the Rules and Regulations established by the Hotel, which are posted
within the premises of the Hotel.

3

Business Hours
Article 11-1. The business hours of the main facilitics, etc. of the Hotel are as follows, and those of otherfacilities, etc. shall be notiﬁed in detail by brochures as provided, notices displayed in each place, service
directions in guest rooms and others.
(1) Service hours of the front desk, cashier's desk, etc.
Open 24 hours
Front desk service : 24 hours(2) Service hours for dining, drinking, etc.
Express Café 1st ﬂoor
6:30 a.m. ‒ 12:00 a.m.

Article 11-2.

The business hours speciﬁed in the preceding paragraph are subject to temporary changes due tounavoidable causes. In such a case, the Guest shall be informed by appropriate means.

Payment Of Accommodation Charges

Article 12-1. The breakdown of the Accommodation Charges, etc. that the Guest shall pay is as listed in
the Attached Table No.1.

Article 12-2. Accommodation Charges, etc. as stated in the preceding paragraph shall be paid with Japa-

nese currency or by any means other than Japanese currency such as traveler's cheques, coupons or
credit cards recognized by the Hotel at the front desk at the time of the arrival of the Guest or uponrequest by the Hotel.
Article 12-3. Accommodation Charges shall be paid even if the Guest voluntarily does not utilize theaccommodation facilities provided for him by the Hotel and are at his disposal.

Liabilities Of The Hotel

Article 13-1. The Hotel shall compensate the Guest for the damage if the Hotel has caused such damage

to the Guest in the fulﬁllment or the nonfulﬁllment of the Accommodation Contract and/or relatedagreements. However, the same shall not apply in case where such damage has been caused due toreasons for which the Hotel is not liable.
Article 13-2. The Hotel takes all possible measures to maintain the buildings ﬁre ﬁghting equipment.
The Hotel is also covered by Hotel Liability Insurance for ﬁre and/or other disasters.

Handling When Unable To Provide Contracted Rooms

Article 14-1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of thesame standard elsewhere for the Guest insofar as practicable with the consent of the Guest.
Article 14-2. When arrangement for other accommodation can not be made, not withstanding the provisions of the preceding paragraph, the Hotel shall pay the Guest a compensation fee equivalent to thecancellation charges and the compensation fee shall be applied to the reparations. However, when the
Hotel cannot provide accommodation due to causes for which the Hotel is not liable, the Hotel shall not
be liable to compensate the Guest.

Handling Of Deposited Articles

Article 15. The Hotel shall compensate the Guest for the damage when loss, breakage or other damage is causedby the Hotel to the goods, cash or valuables deposited at the front desk by the Guest, except in the case when thishas occurred due to causes of force majeure, provided, however, that the amount of compensation is limited tothe coverage amount of Innkeepers General Liability Insurance.

Custody Of Baggage And/Or Belongings Of The Guest

Article 16-1. When the baggage of a Guest is brought into the Hotel before his arrival, the Hotel shall be

liable to keep it only should request have been accepted by the Hotel. The baggage shall be handed overto the Guest at the front desk at the time of his check-in.
Article 16-2. When the baggage or belongings of the Guest are found left after this check-out, and theownership of the article is conﬁrmed, the Hotel shall inform the owner of the article left and ask forfurther instructions. When no instruction is given to the Hotel by the owner or when the ownership is not
conﬁrmed, the Hotel shall keep the article for 7 days, including the day it isfound, and after this period the Hotel shall turn it over to the nearest police station.
Article 16-3. The Hotel's liability in regard to the custody of a Guest's baggage and belongings in the caseof the preceding two paragraphs shall be assumed in accordance with the provisions of Paragraph 1 of thepreceding article in the case of Paragraph 1, and with the provisions of Paragraph 2.

4

Liability In Regard To Parking
Article 17. The Hotel shall not be liable for the custody of the vehicle of the Guest when the Guest utiliz-

es the parking lot within the premises of the Hotel, as it shall be regarded that the Hotel simply oﬀers thespace for parking, whether the key of the vehicle has been deposited to the Hotel or not. However, theHotel shall compensate the Guest for the damage caused through intention or negligence on the part of
the Hotel in regard to the management of the parking lot.

Liability Of The Guest
Article 18. The Guest shall compensate the Hotel for the damage caused through intention or negligence on the part of the Guest.
Attached Table Of Charges 1
TABLE OF CHARGES FOR LODGING AND MISCELLANEOUS EXPENSES[Regarding Paragraph 1 of Article 2 and Item 1 of Article 12 ]Total Amount to be paid by a Registered Guest
Accommodation charges( 1 ) Basic Accommodation Charges (Room Charge or Room Charge +Breakfast Charge [when included in the basic room charge])
Additional Charges( 2 ) Food and Beverage Charges (excluding meals included in the Basic
Accommodation Charges) and other relevant charges.
Tax
Accommodation Tax

Notes:In the event the relevant tax laws are modiﬁed, the latest modiﬁed version shall be applicable to all
charges listed above.

Attached Table Of Charges 2
Contracted Numberof Guests

IndividualsGroup

Date when
Cancellation of Contract is Notiﬁed

1 to 14

15 to 99

100 and more

No Show

100%

100%

100%

Accommodation Day

80%

80%

100%

1 Day Prior to Accommodation Day

20%

20%

80%

10%

20%

9 Days Prior to Accommodation Day
20 Days Prior to Accommodation Day

10%

Cancellation Charge for Hotels (Ref. Paragraph 2 of Article 6)
Remarks:
1. The percentage signiﬁes the rate of cancellation charge to the day of the rate.
2. When the number of days contracted is shortened, a cancellation for the ﬁrst day shall be paid by the
Guest regardless of the number of days shortened.
3. When the Hotel receive no contact from the Guest until 10 pm on arrival day (or 2 hours past from
ETA), the Hotel shall regard the reservation is cancelled by the Guest, and release the reservation.
4. Diﬀerent cancellation charges may apply with some accommodation plans. Please check your package
plan for details.
5. When the transportation to the Hotel is cut oﬀ by a disaster, the cancellation charge shall not be charged.

5

RULESFor Personal Safety

1. Although the outside doorknob of every guest room locks automatically, you are requested to verify
that the door is completely locked whenever leaving your room.
2. To ensure a speedy and safe evacuation in the event of ﬁre or natural calamity, you are requested to refer to the instructions posted on the inside of your room door to acquaint yourself with the locationof the "Emergency Exits" closest to your room.
3. Upon entering your room, please verify that the safety lock is set and that the door latch is in place. In
the event someone seeks entry, it is strongly recommended that before opening the door you lookthrough the scope set into the door to ensure that the visitor is someone known to you or else is someone who can properly be identiﬁed.
4. You are requested to notify the Front Desk immediately in the event of any unusual occurrences or if any
unidentiﬁed persons are seen to be loitering around.
5. Meeting with visitors in your room is against hotel policy. For that purpose, please use the lobby or
any of the public facilities of the hotel.
6. Please ﬁll in your name, address, telephone number, place of employment, and other miscellaneous information requested by the Hotel.

To Prevent Fire

1. Other than those provided by the hotel, the use of cooking utensils is prohibited.
2. All rooms and facilities are non-smoking. Please refrain from smoking.
3. Fireworks, incense sticks, candles, and other inﬂammable items are speciﬁcally forbidden to be usedwithin the hotel.

Valuables

To prevent the loss of money, jewelry, or other valuables, it is strongly recommended that they areplaced in the safety deposit boxes that are available in your guestroom. We do not take responsibility forlost valuables.

Unclaimed Articles

Except when there is a forwarding address or else speciﬁc instructions for their disposal have been
received, unclaimed articles will be kept for a maximum of 7 days. Following that time, articles remaining
unclaimed will be handled in accordance with the laws of the Police Department.

Payment Of Hotel Charges

1. The hotel has the right to request a deposit upon checking-in.
2. Accounts presented for payment must be settled immediately.
3. W i t h t h e e x c e p t i o n o f " T r a v e l e r s C h e q u e s , " n o c h e q u e s w i l l b e a c c e p t e d f o r p a y m e n t o rchanged into currency.
4. The hotel assumes absolutely no responsibility for the payment of any incidental guest expenses such as but not limited to shopping charges, tickets, taxi fares, or postage.

6

Miscellaneous

1. The following articles are forbidden in the hotel:
a. Animals and birds. (excluding service dogs)
b. Gasoline, explosives, or any other inﬂammables.
c. Oﬀensive smelling items.
d. Swords and Firearm Control.
e. Excessively bulky objects.
2. Gambling and similar oﬀenses against public order are prohibited. To avoid disturbing other guests,
you are requested to avoid making loud noises or singing loud.
3. Without the speciﬁc consent of the hotel management, you may use neither your room nor thelobby as an oﬃce, for private parties, or for any other such activity.
4. Persons not registered by the Guest during reservation and or check in is prohibited from the Guestroom.
5. The distribution of advertising material or solicitous literature is prohibited within the hotel.
6. Without the speciﬁc consent of the hotel management, the rearrangement of hotel facilities and/or
furnishings is prohibited.
7. To maintain an attractive exterior appearance, it is against hotel policy for guests to display objects inwindows or to hang items from them.
8. Guests are requested to ensure they do not leave their belongings either in the lobby or in the corridors. Please note that slippers, "geta" Japanese wooden clogs, are not appropriate with in the hotel.
Umbrellas may either be placed in an umbrella box at the entrance or deposited in the cloak room.
9. The ordering of meals and drinks which must be delivered from outside the hotel is not permitted.
10. It is against hotel policy to go out of your room dressed in a pajama or wearing slippers.
11. Except in the case of emergency or for unavoidable reasons, the use of emergency exits and entry
into areas marked "Private" is not permitted.
12. Except with the speciﬁc consent of either their parents or guardians, minors are not permitted to stayat this hotel.
13. You will be required to pay full compensation for:a. Any and all damages you may inﬂict upon any part of the hotel.
b. Contamination for which you bear responsibility.
c. Any loss suﬀered by the hotel for any acts, omissions or negligence caused by Guest.

7

Provisions For Articles In Custody
Article 1. Applications

Hotel takes custody of those articles and belongings of guest who is staying or to be staying at thisHotel under herein contained provisions pursuant to paragraph Articles 15 of Terms and Conditions
for Accommodation Contracts.

Article 2. Period of Custody

2.1 The period of custody shall run from the day upon which an article is put into custody of this Hoteluntil designated date of return.
2.2 The designation date of return shall be within 30 days from the day upon which the article was put
into custody of this Hotel.
2.3 If no such designation of date is made, the period of custody shall run for 30 days beginning on the
day the article was put into custody.

Article 3. Prohibited Articles

Articles such as but not limited to, jewelry, valuables, dangerous objects, perishables, fragile articles,
plants, animals and wooden goods can not be put into custody.

Article 4. Claimant

The claimant of the article in custody be either the guest who requested custody or a person by theguest who requested custody.

Article 5. Confirmation of Claimant

The claimant shall submit the Claim Certiﬁcate to the clerk of this Hotel in charge of the article incustody at the time he claims the return of the article. In the event that the claimant is a third party
appointed by the guest who requested custody of the article, submission of the Claim Certiﬁcate will
not be necessary. However this Hotel may require him to submit proof that he is correct claimant.
The clerk shall in his/her reasonable detemination release the article to the person claiming thearticle in custody. The Hotel shall thereafter have no further responsibility with respect to the article
claimed.

Article 6. Compensation for Damage

6.1 This Hotel shall not be responsible for any loss, destruction, deterioration or other damage to thearticle in custody which has occurred by reason of force majeure as the term is commonly deﬁned.
6.2 Any person using the custody service shall have a duty to compensate for any damage incurredby this Hotel and/or any third party if such damage is due to the destruction or deterioration of the article incustody or any other reasons for which the said person is responsible.

Article 7. Disposition of Article in Custody

7.1 If the claimant does not claim the article in custody within 7 days after the expiration of the period ofcustody, all article(s) in custody shall be deemed abandoned and the Hotel shall dispose of the article(s) as it deems ﬁt.
7.2 The cost of the disposition described in the paragraph immediately above shall be borne by the
person who requested custody provided that any proceeds of said disposition shall be oﬀ-set against
the costs of disposition.

Article 8. Emergency Steps

This Hotel may take emergency steps which are appropriate under the circumstances in the following events :(a) Demand by legal authorities that the article in custody be opened or otherwise disposed of.
(b) Fire, abnormality in the condition of the article or other exigent circumstances.

Article 9. Governing Language

These Provisions are written both in Japanese and English. In the event of any inconsistency or diﬀerence
between the two versions of these Provisions, the Japanese version shall prevail in all respects.

Article 10. Jurisdiction and Applicable Laws

Any dispute arising from or in relation to these Provisions shall be referred to the Japanese court having jurisdiction
over the location of this Hotel and resolved in accordance with applicable Japanese Laws.

8