Welcome to the newCorporate
Portalon Finnair.com

ContentsFinnair Corporate Portal.......................................................................................3

Administrators and travel bookers..........................................................15

Corporate fares on Finnair.com.........................................................................4

Passenger details......................................................................................................16

How to get started......................................................................................................5
Getting user credentials..........................................................................................6
Logging in to the Finnair Corporate Portal..................................................7
Resetting your password........................................................................................8
Managing your own user details........................................................................9Company details.......................................................................................................17Managing users..........................................................................................................18
Editing / deactivating users................................................................................19

Travellers........................................................................................................................20

The new home of Finnair's corporate services.......................................10

Passenger details......................................................................................................21

Booking................................................................................................................................11Company details......................................................................................................22

Selecting your flights...........................................................................................12Managing users.........................................................................................................23

Selecting your fare...............................................................................................13
Different fare types.............................................................................................14

Finnair Corporate
PortalA fast lane for business travellers
The Finnair Corporate Portal is designed to make your businesstravel smoother.
As a contractual customer, you can use the updated Corporate
Portal to streamline your business travel operations with a range ofnew features and ticket options.

Corporate fares
on Finnair.com
When your company joins the Finnair Corporate Program, youcan automatically book your corporate travel on the Finnair.com
website.
If you have informed us of your travel agent’s details, yourcorporate fares will also become available through your own
travel agent, as well as through the website.
Booking flights with corporate fares is easy – it’s just like booking
any other flights on our website. Once you log in, your corporate
fare is automatically applied, and all purchases will be registered
to your corporate customer number.

How to getstarted
5Getting user credentials

Getting user credentials
Users will receive two separate emails
from the email address
noreply@finnair.com with the following
subjects:

Username

PasswordYour username will be included in thefirst email, which has the subject line
“Your username for Finnair BusinessTravel online services.”

The second email will contain yourpassword. The subject of the email is“Your password for Finnair BusinessTravel online services.”

Logging into the Finnair Corporate Portal

Open the login dropdown

Select Corporate login

Log in to the Corporate Portal

Click the "Login" button in the top righthand corner of the page to open thelogin dropdown.

Once you have opened the login
dropdown, click on the "Corporatelogin" button at the bottom of the modal.

Enter the username and password that have been sent
to you by email. Please note that your Finnair Plus login
details are separate from your corporate login details
and cannot be used to book corporate fares. A Finnair
Plus number can, however, be added to a booking during
the booking process to redeem frequent flyer points.

Resetting your password

Go to the corporate login

Select your delivery method

Select a new password

If you have forgotten your password orwish to change it, go to the Corporate Loginpage and click on the “Forgot yourpassword?” link.

On the Forgot your password? Page, select thedelivery method and enter your username oremail address. You will receive a link to resetyour password as an email or text message,depending on the delivery method you
selected.

Once you click on the link, you can now reset yourpassword. Your new password must contain:•Upper and lowercase letters•

Special characters•

A minimum of 8 digits

The new home of Finnair’s corporate services

Easy to book

Manage your company details

Store and view information easily

From our new home page, you can easily
access the booking flow to begin a newreservation.

View and edit the details of your company’sregistered users. All users can view company
details, but only admins have the right to makechanges.

As a traveller, you can update and store yourown information for booking purposes as well
as view your company’s details.

Managing your own
user details
You can view and edit your own user information in the ”Mydetails” tab. Just click on “Change” and your own details will beshown in editing mode.
You can also enter your Finnair Plus number, should yourcompany’s travel policy allow it.
Please note: Your Finnair Plus account will not be updated
based on the information here, nor will your corporate user
profile updated based on your membership details.
If you are a Finnair Plus member and have given your Finnair
Plus number, your information may be fetched from yourmembership details. You can always modify in the reservation
your contact details to be used for that specific reservation.

Booking

Booking:

Selecting your flights
After logging in with your personal corporate credentials,
you will land on the corporate travel section of the Finnair
website, where you can start making a booking. Yourcompany’s details and profile management are below thebooking section.
Once you have selected the origin and destination of yourtrip, you can choose your travel dates and the number ofpassengers (up to nine passengers per booking) andproceed to the booking step.
The corporate discount specified in your agreement is
automatically applied to the fares shown on the next page.

Booking:

Selecting your fare
The discount specified in your agreement will be
automatically applied to the shown fares. By selecting a
travel class, you can see all the available fares for that class.
You can view a wider selection of fares by moving to the next
travel class.
The selection of fares for the return flight is shown based on
the available combinations with your selected fare for theoutbound flight. The total fare will be displayed once you
have selected all flights. Pay close attention to the fare rules
when making the fare selection; the fare rules are shown
together with fares.
Please note! On routes to Japan and North America, we are currently not able to show the fareas ”Corporate” however, the discount is still applied correctly to those booking classes defined inyour Finnair Corporate Programme agreement of your country.

Booking:Different fare types
Business Flex Corporate

Discount on long-haul flights based on your agreement/Finnair Corporate Programme. On European flights ”Corporate” indicatesthe access to the best price levels we promise to our corporate customers.

Business Classic Corporate

Labelled as ”Corporate” to indicate the access to the best price levels we promise to our corporate customers.

Business Light Corporate

Labelled as ”Corporate” to indicate the access to the best price levels we promise to our corporate customers.

Premium Economy PrioFlex Corporate(Available from 27th February 2024. Routes to North Americaand Japan are excluded.)

Our new ticket type available for contracted corporates only. Includes priority check-in, security, and boarding at airports whereavailable. Discount on long-haul flights based on your agreement/Finnair Corporate Programme. On European flights ”Corporate”
indicates the access to the best price levels we promise to our corporate customers. Available on selected long-haul routes.

Premium Economy Flex Corporate

Discount on long-haul flights based on your agreement/Finnair Corporate Programme. On European flights ”Corporate” indicatesthe access to the best price levels we promise to our corporate customers. Available on selected long-haul routes.

Premium Economy Classic Corporate

Labelled as ”Corporate” to indicate the access to the best price levels we promise to our corporate customers. Available on
selected long-haul routes.

Premium Economy Light Corporate

Labelled as ”Corporate” to indicate the access to the best price levels we promise to our corporate customers. Available on
selected long-haul routes.

Economy PrioFlex Corporate(Available from the 27 February 2024. Routes to North
America and Japan are excluded.)

Our new ticket type available for contracted corporates only. Includes priority check-in, security, and boarding at airports whereavailable. Discount on long-haul flights based on your agreement/Finnair Corporate Programme. On European flights ”Corporate”
indicates access to the best price levels we promise to our corporate customers. Available on selected long-haul routes.

Economy Flex Corporate

Discount on long-haul flights based on your agreement/Finnair Corporate Programme. On European flights ”Corporate” indicatesthe access to the best price levels we promise to our corporate customers.

Economy Classic Corporate

Labelled as ”Corporate” to indicate the access to the best price levels we promise to our corporate customers.

Economy Light / Superlight Corporate

Labelled as ”Corporate” to indicate the access to the best price levels we promise to our corporate customers.

Please note: On routes to Japan and North America, we cannot display the fare as ”Corporate.” However, the discount is still available when applied correctly to the booking classes definedin your agreement / Finnair Corporate Program agreement in your country.

Administrators

Travel bookers

Administrators andtravel bookers
15Administrators

Travel bookers

Passenger details
Your name, email address, phone number andcorporate customer number are filled in
automatically based on your login details.
You can search, enter or edit details for yourself andother passengers easily.
The admin is not required to be included as one ofthe passengers in the booking.

Administrators

Company details
The company details section shows you the data underwhich your company has been registered in the Finnair
Corporate Program.
Contact Person(s) are the people who manage both theaccount and the agreement with Finnair. You are required
to add at least one contact person to your account.
Administrators can select the contact person(s) from yourlist of registered administrator users. If you are missing aperson in this list, make sure that they have anAdministrator Role added to their Contact Details.
You can also check your agreement validity from yourCompany details.

Administrators

Travel bookers

Managing users
Administrators and travel bookers can:• Manage the company’s Finnair Corporate Portalusers in the “Registered Users” section.
• Create new users• Edit existing user information, others’ and their own

Please note: Only administrators can deactivateusers. If you want to edit your own profile, go to the listof registered users and select your own user profile.

Administrators

Travel bookers

Editing / Deactivating users

Selecting a user to edit

Edit a user’s details

Admins and travel bookers can view and edit your registered users.

On the individual user page, you can change the user’s Personal details.

To begin editing a user, click on the row of the selected user and thiswill take you to the individual user view where you can make changes.

Administrators can also:•Change the role of the user to either an admin, travel booker or travellerin the "User details" section•

Deactivate a user, which means their access to the portal will beremoved, and they will be taken off the list of registered users.

Travellers

Travellers

20

Travellers

Passenger details
If you have a traveller profile, you must be included as oneof the passengers on the booking, as you do not haveadmin or travel booker rights. Your passenger details will
be prefilled automatically.
You can still also book for colleagues travelling on thesame flight as you. You will need to fill out their traveller
details manually.

Travellers

Company details
The company details section shows you the data underwhich your company has been registered in the Finnair
Corporate Program.
Both admins and travel bookers can view company
details, but only admins have the right to makechanges.

Travellers

Managing users
Registered travellers can:• See and manage only their user profile informationin the “My Details” section. The traveller’s personal
details will be automatically used to fill in thepassenger data in the reservations.