IEEM 2009
8 to 11 December, Hong Kong
www.ieem.org

The IEEE International Conference on
Industrial Engineering and Engineering Management

Organised by:IEEE Technology Management Council
Singapore Chapter

IEEE Singapore Section

IEEE Technology Management Council
Hong Kong Chapter

Contents
6
8
10

47
129
135

Welcome Message
Organizers & Committees
Session Information•
Meeting Rooms (Floor Plan)•
Program Overview•
Conference Highlights•
Keynote Presentations•
Session Schedules
Abstracts
Author Index
Services•
Internet Stations•
Useful Telephone Numbers•
What to do & where to go in Hong Kong

CONFERENCE VENUE
Regal Kowloon Hotel, Hong Kong
71 Mody Road, Tsimshatsui, KowloonTel: (852) 2722 1818
Fax
: (852) 2369 6950
Website: http://RegalKowloon.com

IEEM2010
The Venetian® Macao–Resort-Hotel

7 to 10 December 2010

The IEEE International Conference on

Industrial Engineering andEngineering Management
Deadline for Submission: 1 June 2010www.ieem.org

DEPARTMENT OF INDUSTRIAL ENGINEERING AND LOGISTICS MANAGEMENTThe Hong Kong University of Science and Technology
www.ielm.ust.hk

Since our establishment in 1993, the IELM Department has made notable
strides. Our relentless pursuit of excellence in teaching and research has received
international recognition. Joining the IELM Department at HKUST as a postgraduate student
gives you the opportunity to take up leadership roles in different businesses from logistics
management, quality assurance, product development and advanced manufacturing. We
emphasize strategic issues, integration and customer-orientation to enable our graduates tohave a comprehensive grasp of both technological and managerial aspects of contemporary
issues.

Research in IELM falls along two themes: Logistics and Supply Chain Management, and Product Design and
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Management, Service and Quality Management, Product Design and Development, Human Factors and Ergonomics,
and Advanced Manufacturing Systems. The Department has a host of state-of-the-art facilities to support our research.
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institutions have also been established.

For admissions and further details, visit http://www.ust.hk/admissions

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Welcome Message
by Conference Chairs
Way Kuo,
General Chair,
President and University
Distinguished Professor,
City University of Hong Kong,
Hong Kong

Min Xie,
Organizing Chair,
Department of Industrial andSystems Engineering,
National University of Singapore,
Singapore

6

Hongyi Sun,

Roger Jiao,

Program Chair,
Manufacturing Engineering andEngineering Management,
City University of Hong Kong,
Hong Kong

Program Chair,
School of Mechanical Engineering,
Georgia Institute of Technology,USAWelcome Message
by Conference ChairsIt is our great pleasure to welcome you to the 2009 IEEE
International Conference on Industrial Engineeringand Engineering Management, in Hong Kong. Thisconference series, started by the Singapore Chapterof IEEE Technology Management Council (formerly
known as Engineering Management Society), is organised incollaboration with IEEE Technology Management Council Hong
Kong Chapter this time.
The conference has attracted close to 1,500 submissions thisyear. As usual, we had a rigorous review process to maintain ahigh standard. The 500 papers appearing in the proceedings is acollection of the best accepted after this review. Each paper was sent
to 3-4 reviewers, comprising the technical programme committee
members and some author-reviewers. The organising committee
would like to thank all the authors for their contribution and all
the reviewers for their effort in completing the review within the
stipulated time.
In addition to the support from National University of Singapore
and Nanyang Technological University, we have the City
University of Hong Kong and Hong Kong University of Scienceand Technology as co-organisers of IEEM2009. IEEE Technology
Management Council Hong Kong Chapter is the main local hostfor this event. The organising committee is grateful for theircontribution and support to make this conference a success.
IEEM conference has been an international event. At every
conference, we have participants representing 40-50 countries/
regions. This year is no difference. We wish all participants a
pleasant stay in Hong Kong and would like to take this opportunity
to extend our invitation to you for another IEEM in the future.

Way Kuo
General Chair, City University of Hong Kong
Min Xie
Organizing Committee Chair, National University of Singapore
Hongyi Sun
Program Committee Chair, City University of Hong Kong
Roger Jiao
Program Committee Chair, Georgia Institute of Technology

7Organizers & Committees
General Chair
Way Kuo,City University of Hong Kong,
Hong Kong
Organizing Chair
Min Xie,
National University of Singapore,
Singapore
Program Chairs
Hongyi Sun,
City University of Hong Kong,
Hong Kong
Roger Jiao,
Georgia Institute of Technology,
USA

Organizing Committee
Bing Luk (Local Arrangement),
City University of Hong Kong, Hong Kong
Carman Lee,
Nanyang Technological University,
Singapore
Kah Hin Chai (Finance),
National University of Singapore,
Singapore
R. S. Goonetilleke (Publicity),
Hong Kong University of Science andTechnology, Hong Kong
Kin Wah Chen (Sponsorship),
Ad personam, Hong Kong
Edwin K W Cheung,
Vocational Training Council, Hong Kong
Zhang Wu (Publication),
Nanyang Technological University,
SingaporeSonglin Chen,
Nanyang Technological University,
SingaporeThong Ngee Goh,
National University of Singapore,
Singapore
Ziqi Liao,
Hong Kong Baptist University, Hong Kong
Szu Hui NG,
National University of Singapore,
Singapore
Stuart C. SO,
City University of Hong Kong,
Hong Kong
Kay Chuan Tan,National University of Singapore,
Singapore
Anil Varma,
Singapore Polytechnic,
Singapore

8

Advisory Committee
Martin Helander,
Nanyang Technological University, Singapore
Daniel Berg,
Rensselaer Polytechnic Institute, United States
E. A. Elsayed,
Rutgers University, United States
Boaz Golany,Technion, Israel
Mike Gregory,Cambridge University, United Kingdom
Robert W. Grubbström,
Linköping Institute of Technology, Sweden
Larry Y.C. Ho,
Harvard University, United States andTsinghua University, China
Tinus Pretorius,
University of Pretoria, South Africa
Ralf Reichwald,
Technical University of Munich, Germany

Ana Paula Barroso,
UNIDEMI, FCT-UNL, Portugal
Suthep Butdee,
KMUTNB, Thailand
Jesus Miguel Chacon,
University of Castilla-La Mancha, Spain
Wanpracha Chaovalitwongse,
Rutgers University, United States
Cheng-Wu Chen,
Shu Te University, Taiwan
Hung-Yi Chen,
Chaoyang University of Technology, Taiwan
Mu-Chen Chen,
National Chiao Tung University, Taiwan
Hui-Ping Cheng,
Ming-Dao University, Taiwan
Johannes K. Chiang,
National Chengchi University, Taiwan
Kwai-Sang Chin,
City University of Hong Kong, China

Gavriel Salvendy,
Purdue University, USA and Tsinghua
University, China

Chuang-Chun Chiou,
Dayeh University, Taiwan

Mitchell M. Tseng,Hong Kong University of Science andTechnology, Hong Kong

Tsan-Ming Choi,
The Hong Kong Polytechnic University, Hong
Kong

Ue-Pyng Wen,
National Tsing Hua University, Taiwan

Chih-Hsing Chu,
National Tsing Hua University, Taiwan

Sponsor, Co-sponsor andCo-organizer
IEEE Engineering Management
Society Singapore Chapter
IEEE Technology Management Council
Hong Kong Chapter

Alton Chua,
Nanyang Technological University, Singapore
William Chung,City University of Hong Kong,
Hong Kong
Jan Pieter Clarys,
Vrije Universiteit Brussel, BelgiumIEEE Singapore Section
National University of Singapore
Nanyang Technological University

Virgilio Cruz-Machado,
UNIDEMI, FCT-UNL, Portugal
Deepak Dahiya,
Institute of Technology and Management, India

City University of Hong Kong
Hong Kong University of Science andTechnology

Program Committee

Manfred Dangelmaier,Fraunhofer IAO, Germany
Dragan Djurdjanovic,
University of Texas, United States

Dotun Adebanjo,
University of Liverpool, United Kingdom

Ip-Shing Fan,
Cranﬁeld University, United Kingdom

Gajendra Adil ,IIT Bombay, India

Tadeo Fernando,
University of Valladolid, Spain

Michel Aldanondo,
University of Toulouse - Mines Albi, France

Susumu Fujii,
Sophia University, Japan

Christian Almeder,
University of Vienna, Austria

Fausto Pedro García Márquez,
University of Castilla-La Mancha, Spain

Teresa Alvarez,
University of Valladolid, Spain

Antonio Gómez-Corral,
Complutense University of Madrid, Spain

Organizers & Committees
Amnon Gonen,
Holon Institute of Technology, Israel

Zhizhong Li,
Tsinghua University, China

Raj Siriram,
Dimension Data MEA, South Africa

Volker Grienitz,
University of Siegen, Germany

Zhaotong Lian,
University of Macau, China

Kathryn Stecke,
University of Texas at Dallas, United States

Martin Grunow,
Technical University of Denmark, Denmark

Thunshun Liao,Louisiana State University, United States

Harm-Jan Steenhuis,
Eastern Washington University, United States

Jiajun Gu,
School of Management Huazhong Universityof Science and Technology, China

Fuhua Lin,
Athabasca University, Canada

Kadarsah Suryadi,
Institut Teknologi Bandung, Indonesia

Huitian Lu,
South Dakota State University, United States

Syaﬁie Syaﬁie,
University Putra Malaysia, Malaysia

Virgínia Machado,
UNIDEMI, FCT-UNL, Portugal

Ramayah Thurasamy,
Universiti Sains Malaysia, Malaysia

Antonio Messeni Petruzzelli,
Politecnico di Bari, Italy

Norbert Trautmann,
University of Bern, Switzerland

Harekrishna Misra,
Institute of Rural Management Anand, India

Ming-Lang Tseng,
MingDao University, Taiwan

Lars Moench,
University of Hagen, Germany

Enrico Vezzetti,
Politecnico di Torino, Italy

Halimahtun Mohd Khalid,
Damai Sciences Sdn Bhd, Malaysia

Chengen Wang,
Northeastern University, China

Mohamed k. Omar,
University Technical Melaka, Malaysia

Min Wang,
Chaoyang University of Technology, Taiwan

Mayorkinos Papaelias,
The University of Birmingham, United
Kingdom

Shengyong Wang,
State University of New York, Binghamton,
United States

Aditya Parida,Luleå University of Technology, Sweden,
SwedenYonggui Wang,
University of International Business andEconomics, China

Jennifer Percival,
University of Ontario Institute of Technology,
CanadaShaomin Wu,
Cranﬁeld University, United Kingdom

Hans-Otto Guenther,Technical University Berlin, Germany
Murat Gülbay,
University of Gaziantep, Turkey
G. Gunawan,
University of Surabaya, Indonesia
Assed Haddad,
Federal University of Rio de Janeiro, Brazil
Siana Halim,Petra Christian University, Indonesia
Thomas Hanne,
University of Applied Sciences Northwestern
Switzerland, Switzerland
Qingpei Hu,
Chinese Academy of Science, China
Shenping Hu,
Shanghai Maritime University, China
George Q. Huang,
The University of Hong Kong, China
Hui-Chih Hung,
National University of Singapore, Singapore
Shinji Inoue,
Tottori University, Japan
Myong K. (MK) Jeong,
Rutgers, the State University of New Jersey,
United States
Sun Jing,
The University of Electro-Communications,Japan
Jae-Yoon Jung,
Kyung Hee University, South Korea
Michael Kachienga,
University of Pretoria, South Africa

Alan Pilkington,
Royal Holloway, University of London, United
Kingdom
Kit Fai Pun,
University of the West Indies, Trinidad andTobagoJerzy Stefan Respondek,
Silesian University of Technology, PolandPeter Robertson,
EzyFlow Logistics Pty Ltd, Australia

Deyi Xue,
University of Calgary, Canada
Om Prakash Yadav,
North Dakota State University,
United States
Richard Yam,
City University of Hong Kong, Hong Kong
Qizhen Yang,
Singapore Institute of Manufacturing
Technology, Singapore

Ravi S Sharma,
Nanyang Technological University, Singapore

Chui Young Yoon,
Chungbuk National University,
South Korea

Kecheng Shen,
University of Western Australia, Australia

Linda Zhang,
University of Groningen, Netherlands

Yongyi Shou,
Zhejiang University, China

Xuying Zhao,
University of Notre Dame, United States

Bernd Kopacek,
Austrian Society for Systems Engineering andAutomation, Austria

Lianjie Shu,
University of Macau, Macau

Huiming Zhu,
Hunan University, China

C.K. Kwong,
The Hong Kong Polytechnic University, China

Ali Siadat,
Arts et Métiers ParisTech-LGIPM, France

Ahmed Zobaa,
University of Exeter, United Kingdom

Voratas Kachitvichyanukul,
Asian Institute of Technology, Thailand
Gyutai Kim,
Chosun University, South Korea

Tritos Laosirihongthong,Thammasat University, Thailand
9Meeting Rooms - Floor PlanLEVEL 2LONGCHAMPS I & II

Lift to Level 2(Monteparnasse I - VI)

Escalator to Level 2

LEVEL 3

10Registration

LIFT

Program Overview
Meeting Rooms and Sessions

DAY 0
8 DEC 09 TUESDAYTIME & DATE

Luxembourg
I

DAY 1
9 DEC 09 WEDNESDAY

Montparnasse Montparnasse Montparnasse Montparnasse Montparnasse
I
II
III
IV
V

Registration Desk Opens
Guided Tours

16.00 - 18.00

Registration (Cont’d)
Welcome Reception

Longchamps
I & II

Level 3 Versailles Room - Opening, Keynote Presentations I & II p. 13 & 14
Technology& Knowledge

11.00 - 12.30 Management 1
p. 18

Manufacturing
Systems 1
p. 19

Reliability &MaintenanceEngineering 1
p. 20

Operations
Research 1
p. 21

Quality
Project
Supply ChainControl &Management 1 Management 1
Management 1
p. 23
p. 24
p. 22

Intelligent
Systems 1

p.25

Lunch Buffet

12.30 - 13.30
Technology& Knowledge
13.30 - 15.00 Management 2
p. 18
Technology& Knowledge

15.30 - 17.00 Management 3
p. 18

Manufacturing
Systems 2
p. 19

Reliability &MaintenanceEngineering 2
p. 20

Operations
Research 2
p. 21

Quality
Supply Chain
Project
Control &Management 2 Management 2
Management 2
p. 23
p. 24
p. 22

Intelligent
Systems 2
p. 25

Manufacturing
Systems 3
p. 19

Reliability &MaintenanceEngineering 3
p. 20

Operations
Research 3
p. 21

Quality
Supply Chain
Project
Control &Management 3 Management 3
Management 3
p. 23
p. 24
p. 22

Decision
Analysis& Methods 1
p. 25

15.00 to 15.30
Poster Session 1
p. 26 & 27

Level 3 Versailles Room - Keynote Presentation III & Meet-the-Editor Panel p. 15 & 16

9.00 - 10.30

DAY 2
10 DEC 09 THURSDAY

Luxembourg
III

13.30

9.00 - 10.30

Technology& Knowledge
11.00 - 12.30 Management 4
p. 28

Production
Planning &Control 1
p. 29

Reliability &MaintenanceEngineering 4
p. 30

Operations
Research 4
p. 31

Quality
Supply Chain
Project
Control &Management 4 Management 4
Management 4
p. 33
p. 34
p. 32

Decision
Analysis& Methods 2
p.35

Lunch Buffet

12.30 - 13.30
Technology& Knowledge
13.30 - 15.00 Management 5
p. 28

Production
Planning &Control 2
p. 29

GlobalService
Quality
Information
Supply Chain
Manufacturing Innovation &Control &Processing &Management 5& Management 1 Management 1 Management 5
Engineering 1
p. 33
p. 30
p. 31
p. 32
p. 34

Decision
Analysis& Methods 3
p. 35

Technology& Knowledge

Production
Planning &Control 3
p. 29

ServiceEngineering
Information
GlobalSupply Chain
Economy &Processing &Manufacturing Innovation &Management 6& Management 2 Management 2 Cost Analysis 1
Engineering 2
p. 33
p. 30
p. 31
p. 32
p. 34

Decision
Analysis& Methods 4
p. 35

15.30 - 17.00 Management 6
p. 28

15.00 to 15.30
Poster Session 2
p. 36 & 37

Conference Banquet - Victoria Harbour Dinner Cruise on the Bauhinia p. 12

18.00 - 22.00

DAY 3
11 DEC 09 FRIDAY

Luxembourg
II

Technology& Knowledge

9.00 - 10.30 Management 7
p. 38
Technology& Knowledge
11.00 - 12.30 Management 8
p. 38

Production
Planning &Control 4
p. 38

Facilities
Planning &Management 1
p. 39

Production
Planning &Control 5
p. 39

Engineering
Education &Training 1
p. 39

Human
Factors 1
p. 40

Human
Factors 2
p. 40

Systems
Modeling &Simulation 1
p. 40

Safety,E-Business &Security & Risk
E-Commerce 1
Management 1
p. 42
p. 41

Decision
Analysis& Methods 5
p. 42

Systems
Modeling &Simulation 2
p. 41

Safety,E-Business &Security & Risk
E-Commerce 2
Management 2
p. 42
p. 41

Decision
Analysis& Methods 6
p. 43

12.30 - 13.30

Farewell Lunch

14.00 - 16.30

Guided Tour

10.30 to 11.00
Poster Session 3
p. 44 & 45

Meal Venues - See page 1211

Conference Highlights
8 Dec – Tue: Delegate Arrival, Registration, Welcome Reception & Guided Tours
1.30pm2.30pm4.00 to 6.00pm

Registration Desk Opens
Repulse Bay/The Peak Tour
Registration & Welcome Reception

Level 2 Montparnasse Room
Meet at Level 1 Lobby
Level 2 Montparnasse Room

Guided Tour (Please Present Ticket Before You Board The Coach)• Repulse Bay/The Peak Tour (Includes Dinner)

Coach Departs Hotel 2.30pm and Returns 8.30pm

9 Dec – Wed To 11 Dec – Fri
Poster Sessions, Daily Coffee/Tea & Lunch
10.30 to 11.00 – AM Break
10.30 to 11.00 – AM Poster
12.30 to 1.30pm

3.00 to 3.30 – PM Break
3.00 to 3.30 – PM Poster
Lunch Buffet

Level 2&3 Meeting Room Foyers
Level 3 Longchamps RoomLevel 3 Versailles Room

9 Dec – Wed: Opening, Keynote Presentations & Concurrent Sessions
8.00 to 8.45am
8.50 am

Registration Desk Opens
Guests & Delegates to be seated

Level 3 Foyer
Level 3 Versailles Room

9.00 to 9.45am

Opening & Keynote I p. 13

Level 3 Versailles Room

9.45 to 10.30am

Keynote II p. 14

Level 3 Versailles Room

10 Dec – Thu: Keynote Presentations & Concurrent Sessions
8.00 to 8.45am
8.50amRegistration Desk Opens
Guests & Delegates to be seated

Level 3 Foyer
Level 3 Versailles Room

9.00 to 9.45am

Keynote III p. 15

Level 3 Versailles Room

9.45 to 10.30am

Meet-the-Editor Panel p. 16

Level 3 Versailles RoomIEEM2009 Conference Dinner – Cruise Dinner(Please Present Dinner Ticket Before You Board The Coach)• Coach departs Regal Kowloon from 5.30pm. Last Bus leaves by 5.45pm• Function starts 6.30pm• Coach departs dinner venue from 9.30pm and arrives Regal Kowloon by 10.30pm

11 Dec – Fri: Concurrent Sessions
8.30 to 11.30am
2.00pmRegistration Desk Opens
Guided Tour

Level 3 Versailles Room
Meet at Hotel Lobby

Guided Tour (Please Present Ticket To Coach Driver)
Science & Technology Park Tour

12

Coach Departs Hotel 2.00pm and Returns 4.30pm

Keynote Presentations
Wed – 9 Dec, 9.00 to 9.45am

A Theory of Innovation
Nam-pyo Suh
President,
Korea Advanced Institute of Science & Technology (KAIST)

Abstract
It is generally agreed that innovation refers to the process of converting research
results, ideas, inventions or scientiﬁc discoveries into commercially successful products,
processes, services or systems. The rates of innovation differ a great deal among nations
and even between regions within a nation. Are there some basic principles that anation or a region must satisfy to promote innovation? In this presentation, three lawsof innovation are presented as the necessary conditions for creating innovations hubs
and innovations. This theoretical framework may be used in formulating government
policies for economic growth and innovation.

About the Keynote Speaker
Dr. Nam Pyo Suh is the President of the Korea Advanced Institute of Science andTechnology (KAIST). He assumed this position on July 13, 2006.
Since his inauguration, Dr. Suh has made the goal of making KAIST one of the best
research universities in the world, already making tremendous changes acclaimed bymany.
Previously, he had been at MIT since 1970, where he was the Ralph E. & Eloise F.
Cross Professor, a member of the Engineering Council of MIT (1980-1984 and 19912001), and the head of central laboratories, centers and the department of MechanicalEngineering.
In October 1984, Professor Suh took a leave of absence from MIT to accept a Presidential
Appointment by President Ronald Reagan to the National Science Foundation where he
was in charge of engineering. During his tenure at NSF, he created a new direction for
the Engineering Directorate and introduced a new organizational program designed “toensure that the United States will occupy a leadership position in engineering well into
the 21st century.”
Many awards and honors has be given to celebrate his accomplishments and dedication
including seven honorary doctoral degrees, the Federal (NSF) Engineer of the YearAward from NSPE with the ASME medal to be given in November, 2009.
Professor Suh was educated at Buckingham, Browne and Nichols School (1955), MIT(S.B., 1959, and S.M., 1961) and Carnegie-Mellon University (Ph.D., 1964), and he ismarried to Young J. Suh (née Surh). They have four daughters, four sons-in-law, and six
grandchildren.

13Keynote Presentations
Wed – 9 Dec, 9.45 to 10.30am

Sustainable Development – New Challenges
for Industrial Engineers in the 21st Century
Wai Kwok Lo
Deputy Chairman and Managing Director,
Surface Mount Technology (Holdings) Ltd

Abstract
In the past century, the focus of engineers was largely on development throughtechnological progress, with main objectives of speeding up the extraction of natural
resources and to shape the environment to support the demands of an ever-increasing
population. Now, we can almost count the days that remain before all of our natural
resources are exhausted. We are facing many problems such as pollution and global
warming that will affect the quality of our lives and the welfare of our future generations.
All these issues imply new challenges to industrial engineers who must now design,develop and implement integrated systems to make use of various resources insustainable ways.

About the Keynote Speaker
Ir Dr LO Wai Kwok, BBS, MH, JP
BSc(Eng) MSc(Eng) MBA EngD CEng FHKIE FIET FIMechE RPE
Ir Dr Lo Wai Kwok is Deputy Chairman and Managing Director of Surface Mount
Technology (Holdings) Ltd., a well-known Hong Kong electronics manufacturingservice provider listed in the Singapore stock market. Through its strong manufacturing
network in the key economic zones in China mainland, the company supports leading
customers in the world automotive, computer, display, communications, industrial
electronics and consumer electronics markets.
Ir Dr Lo is an experienced and seasoned industrialist and community leader in HongKong. He was President of the Hong Kong Institution of Engineers for the session
2007-2008. He is currently Member of the Shatin District Council, Deputy Chairmanof the Hong Kong Quality Assurance Agency, Member of the Council for Sustainable
Development, and President of Guangdong-Hong Kong Association for the Promotionof Technology Enterprise, Chairman of the Engineering Disciplines Advisory Board of
the Vocation Training Council, and Chairman of the Departmental Advisory Committeeof the MEEM Department of the City University of Hong Kong. He is Adjunct Professorof the City University of Hong Kong and Guest Professor of the University of Electronic
Science and Technology Zhongshan College. He is Industrial Fellow of the Warwick
University, Honorary Fellow of the Vocational Training Council, and Honorary Fellowof the Hong Kong University of Science and Technology. He also serves in many otherprofessional and business associations.
Ir Dr Lo is well connected in China mainland. He is Executive Committee Member ofthe Zhongshan City Political Consultation Committee, and Committee Member of the
China Association of Science and Technology, among his many public duties there.
Ir Dr Lo was awardee of the “Young Industrialist Awards of Hong Kong 1992” andthe “Ten Outstanding Young Persons Selection 1992”. He was awarded by the Chief
Executive of the HKSAR Government Medal of Honour in July 2001 and Bronze Bauhinia
Star in July 2009. He has been appointed as a Justice of the Peace since July 2004.

14

Keynote Presentations
Thu – 10 Dec, 9.00 to 9.45am

Collaboration and Innovation in the
21st Century
George Farris
Editor of IEEE Transactions on Engineering Management,
Director, Technology Management Research Center,
Rutgers Business School, USA

Abstract
As Editor-in-Chief of IEEE Transactions on Engineering Management, I have read over
2,000 papers submitted to the journal. Of these, only a handful were not co-authored.
Why is the case? Does collaboration improve quality, or are there other reasons for joint
authorship?
As a researcher on performance of industrial scientists and engineers, I have studied
relationships between collaboration and innovation. This research has identiﬁed key
roles which collaboration can play in technical problem solving and situations in whichcollaboration is more apt to occur. This research focused on face-to-face collaboration,
however.
With the explosion of electronic communications in the 21st century, it is likely that thenature of collaboration will evolve, and the changes will have both positive and negative
consequences for innovation. Today’s talk will review conclusions from research on
collaboration and speculate on its implications for work in the 21st century. The ideas
presented should provoke a thoughtful review by the audience of their own experienceswith collaboration and their best approaches to it in the future.

About the Keynote Speaker
George F. Farris is Professor of Management and Director of the Technology
Management Research Center at Rutgers University. He is also Editor-in-Chief of theIEEE Transactions on Engineering Management, a Senior Member of the IEEE, andformer Division Chair of the Technology and Innovation Management Division of the
Academy of Management.
Professor Farris is a Fellow of the American Association for the Advancement of
Science (AAAS), the world’s largest general scientiﬁc society. He was cited “forseminal contributions to the understanding of organizations and personnel practices
in the furtherance of technological innovation and the management of technology.”
His scholarly publications have appeared in journals such as Administrative Science
Quarterly, Journal of Applied Psychology and IEEE Transactions on Engineering
Management, and his work has been cited several times in the Wall Street Journal.
Previously Professor Farris was Acting Dean of the Graduate School of Management
at Rutgers, Professor of Administrative Studies at York University in Canada, Ford
Foundation Professor of Management at the European Institute for Advanced Studies inManagement in Belgium, and Associate Professor of Organ¬izational Psychology andManagement at M. I. T. He has held part-time visiting appointments at Xi’an Jiaotong
University, Xi’an, China, the National University of Singapore, and he has presented
invited lectures at Sungkyunkwan University, Seoul, South Korea. He received his Ph.
D. at the University of Michigan and his Bachelor’s at Yale University.

15

Meet-the-Editor Panel
Thu-10 Dec, 9.45 to 10.30am

Professor George Farris
Professor at Department of Management & Global Business, Director, Technology Management
Research Center, Rutgers University, USA
Prof. Farris is the Editor-in-Chief of the IEEE Transactions on Engineering Management.

Professor Michael Pecht
Visiting Professor and Director, CityU Centre for Prognostics and System HealthManagement, Hong Kong; Director, CALCE Electronics Products and Systems Center,
University of Maryland, USA
Prof. Pecht is chief editor for Microelectronics Reliability and an associate editor for the IEEE
Transactions on Components and Packaging Technology, and he served as chief editor of theIEEE Transactions on Reliability for eight years and on the advisory board of IEEE Spectrum.

Professor Hans-Otto Günther
Professor at Department of Production Management, Technical University of Berlin, Germany
Prof Günther is the Editor-in-Chief of Flexible Services and Manufacturing Journal, aformer Managing Editor of OR Spectrum and he serves on the editorial board of a few otherinternational journals.

Professor Chung-Lun Li
Chair Professor of Logistics Management, Department of Logistics and Maritime Studies, The
Hong Kong Polytechnic University, Hong Kong
Prof. Li is currently a Senior Editor of Production and Operations Management, Associate
Editor of Naval Research Logistics and he also serves on the editorial board of a few otherinternational journals.

16

Session Schedules

17TechnologyandKnowledge
Management1

12/9/200911:0012:30
Room:LuxembourgI
Chairs:ChuiYoungYoonYuyaKajikawaAbstracts:seepage48
 DesigningaKeyPerformanceIndicatorSystemfor
TechnologicalInnovationAudit
atFirm’sLevel:AFrameworkand
anEmpiricalStudy
HaiAoZheng1,JeanJacques
Chanaron2,JianxinYou1,XiaoliChen3
1ChineseAcademyofS&TManagement,
China
2GrenobleEcoledeManagement,France
3ChemnitzUniversityofTechnology,GermanyStrategicManagementofTechnologyObjectivesinEnterprisePracticeA
ConceptualFrameworkKariSahlman1,HarriHaapasalo2
1NokiaSiemensNetworks,Finland
2UniversityofOulu,FinlandHowPopularamIoutsidemy
ownCommunity:aMixed
RegressionmodelformappingTechnologicalInnovationinthe
USGreenEnergySectorATechnologyTreeBasedVND
modelforIdentifyingtheTop
TechnologiesintheUS
RenewableEnergyIndustryTheInfluenceofExport
ExperienceandExport
InformationUseonExport
KnowledgeandPerformance










FactorsAffectingIntentionto
QuitamongITProfessionals


EarlyDetectionofInnovationsfromCitationNetworks
DevelopingaNovelPatentMap
toExploreR&DDirectionsand
TechnicalGapsforThinfilm
PhotovoltaicIndustry
QuantitativeAnalysesonClaim
StructuresofPatentApplications
FiledbyMarketLeadersinthe
FieldsofAnalyzingand
DiagnosticDevices
TakashiMiyazawa1,HiroshiOsada2
1SeikoEpsonCorporation,Japan
2TokyoInstituteofTechnology,JapanResearchontheImplementation
andStrategyofOrganizationalLearningJingSui1,LiqiangDeng1,JianchengYu2
1NankaiUniversity,China
2TianjinElectricPowerCorporation,ChinaInterdisciplinaryResearch
DetectionbyCitationIndicators
YuyKajikawa1,JunichiroMori1
1TheUniversityofTokyo,JapanKnowledgeSharingLeveraging
NewProductDevelopment
ActivitiestoDeriveEnhanced
BusinessPerformance:Mixed
MethodStudy
TsuTeHuang1,RodneyStewart1,Le
Chen1
1GriffithUniversity,AustraliaPatternsofTechnologyCatchup
inKoreanPrivateSector
JaeYongChoung1,HyeRanHwang2,
TahirHameed1
1KoreaAdvancedInstituteofScienceand
Technology,SouthKorea
2DaejeonDevelopmentInstitute,South
Korea

DongShangChang1,ChihHsiKao1
1NationalCentralUniversity,Taiwan




ŗŞ


KnowledgeSharinginan
ElectronicsManufacturingFirm:
EvidencefromMalaysiaApplyingGroundedTheoryto
StudyCollaborativeClimate,SupplierRelationship,Trust,
KnowledgeSharing,and
PerformanceinanOrganization
ChyanYang1,KengChiehYang1,Shih
YuanTseng1
1NationalChiaoTungUniveristy,Taiwan

NaokiShibata1,YuyKajikawa1,
YoshiyukiTakeda2,IchiroSakata1,
KatsumoriMatsushima1
1TheUniversityofTokyo,Japan
2ChibaInstituteofTechnology,Japan




18 



FethiCalisir1,CigdemAltin
Gumussoy1,IbrahimIskin2
1IstanbulTechnicalUniversity,Turkey
2PortlandStateUniversity,UnitedStates

AliHajiha1,LeilaZamani1,HamidReza
Saeednia1
1IslamicAzadUniversity,Iran
StrategicTechnologyAlliance
andRapidAccumulationofTechnologicalCapabilitiesin
EmergingEconomies

NurlizaMohammedFathi1,Uchenna
Eze1,GeraldGuanGanGoh1
1MultimediaUniversity,Malaysia

PiyasiChoudhury1,HoseinFallah1
1StevensInstituteofTechnology,UnitedStatesChuiYoungYoon1,KeonMyungLee1,SeungKweonHong2
1ChungbukNationalUniversity,South
Korea
2ChungjuNationalUniversity,SouthKorea

HaoJunZhou1,DongWu1,XiaoboWu1,
XinminPeng1
1ZhejiangUniversity,China

PiyasiChoudhury1,HoseinFallah1
1StevensInstituteofTechnology,UnitedStatesTechnologyandKnowledge
Management3

12/9/200915:3017:00
Room:LuxembourgI
Chairs:JeanJacquesChanaron
UchennaEze
Abstracts:seepage50MeasuringIndividualeBusinessCapabilityWorkingonan
EnterpriseeBusinessSystem

YuanZhou1,TimMinshall1,XiyangHe1,
CharlesHampdenTurner1
1UniversityofCambridge,UnitedKingdom

AssessingtheDevelopmentPhaseofEmergingTechnology:
TheWoodPelletsCase
AijaTapaninen1,MarkoSeppänen1
1TampereUniversityofTechnology,FinlandTechnologyandKnowledge
Management2

12/9/200913:3015:00
Room:LuxembourgI
Chairs:JaeYongChoungAlanPilkington
Abstracts:seepage49 InnovativeCapabilities,
EntrepreneurialProcessandthe
DynamicGrowthofUniversity
Spinouts:AProcessOriented
StudywithEvidencefromChinaProfilingInnovationSystemfor
SolarPhotovoltaicsinChina
YingGuo1,DonghuaZhu1,XuefengWang1
1BeijingInstituteofTechnology,China







ManufacturingSystems1

12/9/200911:0012:30
Room:LuxembourgII
Chairs:VassilisDedoussisMingZhou

Abstracts:seepage51 WorkerAllocationinUshaped
AssemblyLineswithMultiple
Objectives
RonnachaiSirovetnukul1,Parames
Chutima2
1MahidolUniversity,Thailand
2ChulalongkornUniversity,ThailandAFrameworkforMGrid
ResourceService
Optimalselectionand
Composition
FeiTao1,L.Zhang1,D.Zhao2
1BeihangUniversity,China
2TheUniversityofMichiganDearborn,
UnitedStatesDisassemblyTimeEvaluationfor
EnhancingtheReusabilityof
AutomotiveComponents

ManufacturingSystems2

12/9/200913:3015:00
Room:LuxembourgII
Chairs:
AliSiadatRahulCaprihan
Abstracts:seepage52 OrganizationalInnovationofTraditionalManufacturingIndustryBasedonIndustrial
Evolution



KiatkajohnWorapradya1,PuritThanakijkasem1
1KingMongkutsUniversityofTechnology
Thonburi,ThailandAQuantumParticleSwarm
OptimizationApproachforthe
DesignofVirtualManufacturingCells
RahulCaprihan1,JannesSlomp2, 
Gursaran1,KhushbooAgarwal1
1DayalbaghEducationalInstitute,India
2UniversityofGroningen,Netherlands












ResearchofChinese
ManufacturingSystemon
GameSchilyTheory






AnIntegratedAssembly
SequencePlanningandPlantAssignmentModelforProducts
AssembledinaMultiplant
SystemYuanJyeTseng1,JianYuChen1,FengYi
Huang1
1YuanZeUniversity,Taiwan








ControllingFlowTimeDelaysin
FlexibleManufacturingCellsDevelopingCompetitiveProductsUsingStereolithography
RapidPrototypingTools







OptimizationofDissimilar
JoiningofTitanium/Aluminum
EzzeddinAnawa1,OmerElmabrouk1,
AbdulghaniOlabi2
1GaryounisUniversity,LibyanArab
Jamahiriya
2DublinCityUniversity,Ireland
ManufacturingProcess
ManagementwithAggregated
ProcessModels
MohsenSadeghi1,AliSiadat1,JeanYves
Dantan2,RégisBigot1
1ArtsetMetiersParisTech,France
2ArtsetMétiersParisTech,France
DevelopingaModelfor
IntegratingProcessPlanningand
ProductionPlanningandControlinCellularManufacturing
Amirhasanzadeh1,Omid
Moghadardoust1,Mehdifathi2,Rezaramazanikhorshiddoost1
1AmirKabirUniversityofTechnology,Iran
2IranUniversityofScienceandTechnology,Iran

VassilisDedoussis1,JohnGiannatsis1
1UniversityofPiraeus,GreeceAnalyticModelofMachiningErrorsforThinWalledParts
BasedontheDeformationofthe
WorkpiecefixtureSystem
FapingZhang1,JipingLu1,Tang
shuiyuan1,YanYan1,HoufangSun1
1BeijingInstituteofTechnology,China

JannesSlomp1,RahulCaprihan2,J.A.C.
Bokhorst1
1UniversityofGroningen,Netherlands
2DayalbaghEducationalInstitute,IndiaProductionReengineeringand
Risk
ChangDing1,LeeChen11CaliforniaStateUniversity,UnitedStates

Liyueen1,JunZhao1,H.B.Luo1
1ShandongUniversity,ChinaEmpiricalResultsAboutthe
NashCournotEquilibrium
EyalBrill1,AmnonGonen2,EliFligel2,
EduardGoldshtein2
1DecisionMakersLtd.,Israel
2HolonInstituteofTechnology,HIT,Israel

MingZhou1,FuzhuHan2,Xianyi
Meng1,BaojiangChen1
1BeijingInstituteofCivilEngineeringand
Architecture,China
2TsinghuaUniversity,China

ZhengYe1,NingCai1,Jianzhuang
Zheng2
1ZhejiangUniversity,China
2ZhejiangUniversityCityCollege,China

LilyAmelia1,DzuraidahAbd.Wahab1,
AhmadRasdanIsmail1,CheHassan
CheHaron1
1UniversitiKebangsaanMalaysia,Malaysia


OptimumSprayCoolinginContinuousSlabCastingProcess
UderProductivityImprovement

ManufacturingSystems3
12/9/200915:3017:00
Room:LuxembourgII
Chairs:RuiSousaJannesSlomp
Abstracts:seepage53AnalysisandControlofElectrical
DischargeMachining(EDM)
ProcessAnIndustrialApplicationofResourceConstrainedSchedulingforQuickChangeover
RuiSousa1,RuiM.Lima1,Dinis
Carvalho1,AnabelaAlves1
1UniversityofMinho,Portugal






AnalysisofGenericProduct
InformationRepresentation
ModelsJoãoPauloGomes1,RuiM.Lima1,Paulo
Martins1
1UniversityofMinho,Portugal









19
ŗş

ReliabilityandMaintenance
Engineering1
12/9/200911:0012:30
Room:LuxembourgIII
Chairs:
NormanSchneidewindRenzuoXu
Abstracts:seepage54 MaintenanceCriticalityAnalysisUsingTOPSISAnishSachdeva1,PradeepKumar2,
DineshKumar2
1NationalInstituteofTechnologyJalandhar,India
2IndianInstituteofTechnology,India
FailureRateCalculation:
ExtendingJESD74/JESD74Ato
AnySampleSize
SiyuanFrankYang1,WeiTingKary
Chien1
1SemiconductorManufacturingInternationalCorporation,China

ReliabilityandMaintenance
Engineering2
12/9/200913:3015:00
Room:LuxembourgIII
Chairs:ShinjiInoueKenMcNaught
Abstracts:seepage55 ARLCriterioninBayesianProcessControlusingHidden
MarkovModel
RuiJiang1,ViliamMakis1
1UniversityofToronto,CanadaChunYuanCheng1,TeHsiuSun1,
JrTzungChen1,MeiLingLiu2
1ChaoyangUniversityofTechnology,Taiwan2NationalTaipeiUniversityofTechnology,Taiwan








20 
ŘŖ












AGeneralFormulationof
OptimalTestingtimeAllocation
forModularSystems
XiangLi1,MinXie1,SzuHuiNg1
1NationalUniversityofSingapore,
Singapore








AStudyofSoftwareReliability
ModelsChoiceBasedonBidirectionalLearningFuzzy
NeuralNetworkBingChao1,RenzuoXu1,MinyanGu2
1WuhanUniversity,China
2No.2ArchitectureDesignInstituteof
Shijiazhuang,ChinaExtendedMaintenanceand
InspectionModelsforaParallel
SystemSatoshiMizutani1,ToshioNakagawa2,
MingchihChen3
1AichiUniversityofTechnology,Japan
2AichiInstituteofTechnology,Japan
3ChaoyangUniversityofTechnology,TaiwanAModelofOpenSourceSoftwareMaintenanceActivities
ChengjieXiong1,YanfuLi1,MinXie1,
SzuHuiNg1,ThongNgeeGoh1
1NationalUniversityofSingapore,
SingaporeApplicationsofSoftware
ReliabilityUsingtheIEEE/AIAA
RecommendedPracticeonSoftwareReliability
NormanSchneidewind1,MikeHinchey2
NavalPostgraduateSchool,UnitedStates
2lero,Ireland
EstimationofCuttingTool
FailureCosts
ZydrunasVagnorius1,KnutSorby1
1NorwegianUniversityofScienceand
Technology,Norway

1


TwoDimensionalSoftware
ReliabilityMeasurementTechnologies
ShinjiInoue1,ShigeruYamada1
1TottoriUniversity,Japan







OptimalBackupTimeof
DatabasebyDifferentialBackup
Method
SyoujiNakamura1,KeikoNakayama2,
ToshioNakagawa3
1KinjoGakuinUniversity,Japan
2ChukyoUniversity,Japan
3AichiInstituteofTechnology,Japan

TheEvaluationofReliability
IndicesOfaRestructuredDistributionSystemConsideringtheReserveAgreement
AliSaidian1,MohamadAmiri1,Mina
Sheikholeslami2
1ShahidChamranUniversity,Iran
2IranUniversityofScienceandTechnology,Iran

YoshinobuTamura1,ShigeruYamada2
1YamaguchiUniversity,Japan
2TottoriUniversity,JapanYungChungChen1,XiaoWeiWang1
1SHUTEUniversity,Taiwan

PengWang1,PinghuaZou1
1HarbinInstituteofTechnology,China

ReliabilityAnalysisMethodsfor
anOpenSourceSoftwarewith
TheirComparisonofGoodnessofFitTheDegradationRateReduction
PreventiveMaintenancePolicies
withWarrantyinaFiniteTime
Span
ResearchonNetworkReliability
ofDistrictHeatingSystemsBasedontheCombinedPlanar
NetworkModel

ReliabilityandMaintenance
Engineering3
12/9/200915:3017:00
Room:LuxembourgIII
Chairs:
RenyanJiangYoungC.Park
Abstracts:seepage56NeuralNetworkBasedApproachonReliabilityPredictionofSoftwareintheMaintenancePhase


ImprovingReliabilityDesignof
MultistateKoutofNSystems
byFuzzyProgrammingVahidEbrahimipour1,AliAzadeh1,
SeyedFouadQuarashi1
1UniversityofTehran,Iran
OptimizationMultistateSeries
WeightedKoutofnSystemsby
AntColonyAlgorithm
VahidEbrahimipour1,Alishabani1
1UniversityofTehran,Iran







OperationsResearch1
12/9/200911:0012:30
Room:MontparnasseI
Chairs:ParthasarathyRamachandranShinGuangChen
Abstracts:seepage57 TheSelectionofClientsfor
PromotionCampaignsbyMeans
ofMathematicalProgramming

OperationsResearch2

12/9/200913:3015:00
Room:MontparnasseI
Chairs:
LotharSchulze
SofieCoene
Abstracts:seepage58 EfficiencyEvaluationofNatural
GasPowerPlantsUsingData
EnvelopmentAnalysis

OperationsResearch3
12/9/200915:3017:00
Room:MontparnasseI
Chairs:KennethSorensenRoelLeus

Abstracts:seepage59ImpactofInitialWealthon
NewsvendorProblemwith
SShapedUtility

FabriceTallaNobibon1,RoelLeus1,Frits
Spieksma1
1KatholiekeUniversiteitLeuven,Belgium

StylianiSofianopoulou1,VassilisDedoussis1,KonstantinosKonstas1,
AgelosKassimis1
1UniversityofPiraeus,GreeceWeiGeng1,XiaoboZhao1
1TsinghuaUniversity,China
CooperativeCoevolutionaryOptimizationMethodforProduct
FamilyDesign

LotharSchulze1,LiLi1
1LeibnizUniversityHannover,GermanyCharlemagnesChallenge:The
PeriodicLatencyProblem

LotteBerghman1,RoelLeus1
1KatholiekeUniversiteitLeuven,Belgium

SofieCoene1,GerhardWoeginger2,Frits
Spieksma1
1KatholiekeUniversiteitLeuven,Belgium
2TechnicalUniversityEindhoven,NetherlandsStagelookaheadDynamicProgrammingAlgorithmsfor
StochasticProblemswith
TimelaggedControlDynamics



AhmadRezaPourghaderi1,SeyedAli
Torabi1,SaeidehSekhavat2
1UniversityofTehran,Iran
2UniversityofIsfahan,Iran
LogisticsPlanningfor
AgriculturalVehicles
OsmanAli1,DirkVanOudheusden11KatholiekeUniversiteit,Belgium








R&DProjectPlanningwith
MultipleTrialsinUncertain
Environments










SchedulingOutpatients  in
HospitalExamination
DepartmentsParthasarathyRamachandran1
1IndianInstituteofScience,IndiaTheBestExponentsofCorporate
SocialResponsibilityand
OrganisationBehaviour
ReferenceEffectandInventory
ConstraintonOptimalPricingfor
DailyPerishableProducts
TakeshiKoide1,HiroakiSandoh2
1KonanUniversity,Japan
2OsakaUniversity,Japan

AlexManzoni1,SardarIslam1
1VictoriaUniversity,AustraliaANonOscillatingBeamSearchwithaLookaheadforthe
CircularPackingProblem
HakimAkeb1,MhandHifi2,Rym
MHallah3
1ISCParisSchoolofManagement,France,
Metropolitan
2UnivesitédePicardieJulesVerne,France,
Metropolitan
3KuwaitUniversity,Kuwait

XiaofengHu1,HuiWu1,Shaoming
Zhang2,XingDai2,YeJin1
1ShanghaiJiaoTongUniversity,China
2ShanghaiNinthPeopleHospital,China

VehicleRoutingProblemwith
LoadCompatibilityConstraintsAChanceConstrainedProgrammingofFourthParty
LogisticsRoutingProblemwith
FuzzyDurationTime
YanCui1,MinHuang1,XingweiWang1,
LooHayLee2
1NortheasternUniversity,China
2NationalUniversityofSingapore,
SingaporeRiskPredictionofMarineTraffic
BasedonFractalInterpolation
Algorithm
ShenpingHu1,ZhiyuChen1,CunqiangCai1,JinpengZhang1
1ShanghaiMaritimeUniversity,China

ATwoStepApproachIncluding
ScatterSearchAlgorithmforthe
Integrated  Procurement,
ProductionandDistribution
Planning
AhmadRezaPourghaderi1,SeyedAli
Torabi1,SaeidehSekhavat2
1UniversityofTehran,Iran
2UniversityofIsfahan,Iran

StefanCreemers1,BertDeReyck2,Roel
Leus1
1KatholiekeUniversiteitLeuven,Belgium
2UniversityCollegeLondon,United
Kingdom

EijiMizutani1,StuartDreyfus2
1NationalTaiwanUniversityofScienceand
Technology,Taiwan
2UniversityofCaliforniaatBerkeley,UnitedStatesScatterSearchforaReallifeFleet
SizeandMixVehicleRoutingProblemwithTimeWindowsin
Iran
SolvingaDockAssignmentProblemasaThreestageFlexible
FlowshopProblem


ApplicationofEvolutionaryComputingonLeastcostWater
DistributionNetworkDesigns
MinDerLin1,ChienWeiChu1,GeeFon
Liu1,ZongHuaWu1,ShuangFuYeh1
1NationalChungHsingUniversity,Taiwan






DevelopmentofQueuingModelswithBalkingandUncertainDatausingFuzzySetTheory
DaviddelaFuente1,MariaJosePardo2
1OviedoUniversity,Spain
2BasqueCountryUniversity,SpainSomeNewModelsforCapital
Budgeting:RealisticRepresentationsofFinancial
DecisionMakingbyFirms
BruceCraven1,SardarIslam2
1UniversityofMelbourne,Australia
2VictoriaUniversity,Australia









21
Řŗ

QualityControlandManagement1

12/9/200911:0012:30
Room:MontparnasseIIChairs:
FlavioFogliattoYiHuiLiang
Abstracts:seepage60 ProposedXbarandSControlChartsforSkewedDistributions
MichaelBoonChongKhoo1,Abdu
MohammedAliAtta1,ChenChungHo2
1UniversitiSainsMalaysia,Malaysia
2SouthernTaiwanUniversity,Taiwan



ChuenShengCheng1,HuiPingCheng2,
KuoKoHuang1
1YuanZeUniversity,Taiwan
2MingDaoUniversity,Taiwan


SoftwareSecurityCharacteristics
forFunctionPointAnalysis
NurAtiqahSiaAbdullah1,Rusli
Abdullah2,MohdHasanSelamat2,Azmi
Jaafar2
1UniversitiTeknologiMARA,Malaysia
2UniversityPutraMalaysia,Malaysia

QualityControlandManagement2

12/9/200913:3015:00
Room:MontparnasseIIChairs:MichaelBoonChongKhoo
PanagiotisTrivellas
Abstracts:seepage61 ASupportVectorMachineBased
PatternRecognizerUsingSelectedFeaturesforControlChartPatternsAnalysisATechnicalFrameworkofthe
TaguchiSystemDesignMethod
BasedonAxiomaticDesignand
TRIZ




InteroperabilityofQFD,FMEA,
andKCsMethodsintheProductDevelopmentProcess







1






ACUSUMChartUsingAbsoluteSampleValuestoMonitor
ProcessMeanandVariance
MultivariateStatisticalControlof
BatchProcesseswithVariable
Duration
TheLinkBetweenTotalQuality
ManagementandOrganizational
PerformanceinMalaysian
AutomotiveIndustry:The
MediatingRoleofISO/TS16949
Efforts
NorhayatiZakuan1,ShariMohdYusof2,
AwaluddinMohd.Shaharoun3
1UniversityofTunHussienOnn,Malaysia
2UniversitiTeknologiMalaysia,Malaysia
3UniversityofTechnologyMalaysia,
Malaysia

ZhangWu ,MeiYang 
1NanyangTechnologicalUniversity,Singapore
1

1






EnhancingOrganizational
QualityEffortsthrough
IncorporatingofMotivational
Aspects
AlexanderNielen1,SebastianVetter1,HelmutLieb1,ChristopherM.Schlick1,
RobertSchmitt1
1RWTHAachenUniversity,Germany




22 
ŘŘ







AnEnhancedResidualMEWMA
ControlChartforMonitoring
AutocorrelatedData
GiovannaCapizzi1,GuidoMasarotto1
1UniversityofPadua,ItalyTQMandInnovation
PerformanceinManufacturingSMEs:TheMediatingEffectof
JobSatisfaction
PanagiotisTrivellas1,IliasSantouridis1
1TechnologicalEducationInstituteof
Larissa,GreeceATaguchiMethodforSafetyDesignofArtificialMarble
Products
WenPaiWang1,ChungShangChang2,
YuHsiuLee1
1NationalChinYiUniversityofTechnology,Taiwan2ChienkuoTechnologyUniversity,Taiwan

FlavioFogliatto1,NdeyeNiang2
1FederalUnivofRioGrandedoSul,Brazil
2ConservatoireNationaldesArtsetMetiers,France
AnAdvancedCUSUMChartfor
Attributes
YanjingOu1,RogerJiao2,ZhangWu1
1NanyangTechnologicalUniversity,Singapore
2GeorgiaInstituteofTechnology,UnitedStatesInterpretingtheMeanShift
SignalsinMultivariateControlChartsUsingSupportVector
MachinebasedClassifier
ChuenShengCheng1,HuiPingCheng2,
KuoKoHuang1
1YuanZeUniversity,Taiwan
2MingDaoUniversity,Taiwan

AlaaHassan ,AliSiadat ,JeanYves
Dantan1,PatrickMartin1
1ArtsetMétiersParisTech,France
1

SungWooKang1,SunIlOh1,JoongHyun
Cho1
1Myongjiuniversity,SouthKorea

YujuanXie1,MinXie1,ThongNgee
Goh1
1NationalUniversityofSingapore,
Singapore

YihaiHe1,ZhaoMa1,WenbingChang1
1BeijingUniversityofAeronauticsand
Astronautics,ChinaAMEWMAChartforaBivariate
ExponentialDistribution

QualityControlandManagement3

12/9/200915:3017:00
Room:MontparnasseIIChairs:
C.K.Kwong
JianjunWu
Abstracts:seepage62AResearchofUsingMDM
SystemforIncreasingData
QualityandPropertytoMake
EffectiveBusinessSysteminCompanyAdimaxChartforMonitoring
UnivariateProcesses
HarikrishnanKanthenK1,ChinnaKaruthan2,KrishnaGuruBalachander3
1NottinghamUniversityMalaysiaCampus,
Malaysia
2UniversityTechnologyMARA,Malaysia
3MonashUniversityMalaysia,MalaysiaSupplierEvaluationwith
QualityBasedFuzzyData
ChingYichiang1,MingHungShu1
1NationalKaohsiungUniversityofApplied
Sciences,Taiwan







SupplyChainManagement1

12/9/200911:0012:30
Room:MontparnasseIII
Chairs:
AliDiabatVanDatCung
Abstracts:seepage63 AnEmpiricalInvestigationof
RFIDAdoptionandImprovingProcessPerformanceinthe
ManufacturingSupplyChainSupplyChainManagement2

12/9/200913:3015:00
Room:MontparnasseIII
Chairs:LindaZhang
NermineHarraz

Abstracts:seepage64 AnEfficientMultiobjectiveEvolutionaryApproachfora
SimultaneousInventoryControlandFacilityLocationProblem

SupplyChainManagement3

12/9/200915:3017:00
Room:MontparnasseIII
Chairs:
CarmanLee
ChristianAndreasSchumann
Abstracts:seepage65ATreebasedWallbuilding
AlgorithmforSolvingContainer
LoadingProblemwith
MultidropConstraints

WeiChenTsai1,LingLangTang2
1AletheiaUniversity,Taiwan
2YuanZeUniversity,Taiwan

ShuHsienLiao1,ChiaLinHsieh2,
WenMinChou2
1TamkangUniversity,Taiwan
2AletheiaUniversity,Taiwan

LiPan1,SydneyChu1,GuangyueHan1,
JoshuaHuang1
1TheUniversityofHongKong,HongKongAnExploratoryStudyof
PurchasingandSupplyManagementinHongKong
Industries

Hoseindidekhani1,JavadJassbi1,
NazaninPilevari1
1IslamicAzadUniversity,Science&
ResearchBranch,Iran

AntonioKaWingLau1,SusanTo2,
RichardYam2
1InstituteofSupplyManagementHong
Kong,HongKong
2CityUniversityofHongKong,HongKong
Accountabilitybased
ReengineeringofanOrderFulfillmentProcess
LindaZhang1,RogerJiao2,QinhaiMa3
1UniversityofGroningen,Netherlands
2GeorgiaInstituteofTechnology,UnitedStates
3NortheasternUniversity,China

TheEffectofModelChangefrom
DirecttoDistributionon
BuyerSupplierBehaviorand
Relationship
XiaocuiJiang1,HaiqiWang1,QiangLu1,
XiaolingZhang1
1HarbinInstituteofTechnology,China







TyroneT.Lin1,ShihTingWang1
1NationalDongHwaUniversity,Taiwan










ACarbonCappedSupplyChain
NetworkProblem
AliDiabat1,DavidSimchiLevi2
1MasdarInstituteofScienceand
Technology,UnitedArabEmirates
2MassachusettsInstituteofTechnology,UnitedStatesSusanMorton1,RoulaMichaelides2,
NeilBurns1,ChrisBackhouse1
1LoughboroughUniversity,United
Kingdom
2LiverpoolUniversity,UnitedKingdom
OptimizationModelingofAn
IntegratedSupplyChain
Network
AliDiabat1,JeanPhilippeRichard2
1MasdarInstituteofScienceand
Technology,UnitedArabEmirates
2UniversityofFlorida,UnitedStates


TIMEforPerformance
Improvement:TargetingInnovationinManufacturingEngineeringTheAnalysisofDecisionmakingofInvestingintheBinationalMarketingChannelwithGame
OptionsAssessingFlexibilityinSupply
ChainUsingAdaptiveNeuro
FuzzyInferenceSystem
OptimizingSupplyChain
ReplenishingPolicyforGreen
ShortLifeCycleProduct
ConsideringEcologicalProductDesignValue,RemanufacturingandWarrantyDependent
DemandLuChen1,AndreLangevin2
1ShanghaiJiaoTongUniversity,China
2EcolePolytechniquedeMontreal,CanadaALostsaleInventorySystemwithDualSupplyandMultiple
DemandClasses
YunZhou1,XiaoboZhao1
1TsinghuaUniversity,ChinaEconomicProductionQuantity
(EPQ)DeterioratingInventory
ModelwithBreakdownMachine,
StochasticRepairand
MaintenanceTimeandLostSales
GedeWidyadana1,HuiMingWee1
1ChungYuanChristianUniversity,TaiwanManagingtheComplexityofthe
SupplyChainNunziaCarbonara1,IlariaGiannoccaro1
1PolitecnicodiBari,ItalyStatespaceProportionalintegralInventoryReplenishment
PracticesforBullwhipEffectInvestigationinSupplyChains
ChristosPapanagnou1,Panagiotis
Tzionas1
1AlexanderTechnologicalInstituteof
Thessaloniki,GreeceSustainableRecoveryNetwork
DesignNohaGalal1,NermineHarraz2,NashaatFors2,HamdyElwany2
1AlexandriaHigherInstituteofEngineeringandTechnology,Egypt
2AlexandriaUniversity,EgyptChunJenChung1,HuiMingWee2
1AletheiaUniversity,Taiwan
2ChungYuanChristianUniversity,Taiwan


DeterminingtheStorageLocation
forOutboundContainersina
MaritimeTerminal










23
Řř

ProjectManagement1

12/9/200911:0012:30
Room:MontparnasseIVChairs:
SimonPhilbinPandelisIpsilandis
Abstracts:seepage66 AnEmpiricalInvestigationofthe
ImpactsofERPConsultantSelectionsandProjectManagementonERPISSuccess
Assessment
WenHsienTsai1,YuShanShen1,
PeiLingLee1,LopinKuo2
1NationalCentralUniversity,Taiwan
2TamkangUniversity,Taiwan

ProjectManagement2

12/9/200913:3015:00
Room:MontparnasseIVChairs:VivianTamYongQiangChen
Abstracts:seepage67 ISDevelopmentActivitiesand
MethodologiesinPractice:  ASurveyoftheITSectorinChina
BoYan1,YounesBenslimane2,ZijiangYang2
1BeijingInstituteofTechnology,China
2YorkUniversity,CanadaOnImplementationofWaste
ManagementSystemsintheHongKongConstruction
IndustryusingSpectralMethods
VivianTam1,KhoaLe1
1UniversityofWesternSydney,AustraliaAFrameworkforIncorporatingTime,Cost,andFidelity
TradeoffsamongDesign
AssessmentMethodsinProductDevelopment

QinghuaHe1,WeipingJiang1,YongkuiLi1,YunLe1
1TongjiUniversity,ChinaComparisonofProjectObjectives
andCriticalFactorsbetweenDBB
andDBinChina

YongqiangChen1,XingyuZhu1,Ning
Zhang1
1TianjinUniversity,ChinaApplicationofStructuralEquationModelingtoAssignthe
WeightsforEvaluationIndexesof
BrownfieldDevelopmentProject
YumingZhu1,HaitangSu1,QuanPan1,
PengGuo1,MingjieYu1
1NorthwesternPolytechnicalUniversity,
China

ResearchonProjectPortfolioSelectionandDecisionmakingProcessBasedonLotkaVolterraModel
PengGuo ,JunfeiHu ,NvzhaoPan ,YumingZhu1
1NorthwesternPolytechnicalUniversity,
China
1







24 
ŘŚ

1


RiskClassificationofProjectsin
EUOperationalProgrammes 
AccordingtoTheirScurve
Characteristics.ACaseStudy
Approach
PandelisIpsilandis1
1TechnologicalEducationInstituteof
Larissa,Greece










TowardsanOutcomeBased
ProjectManagementTheory
OferZwikael1,JohnSmyrk1
1TheAustralianNationalUniversity,
Australia
AnalysisofWorkStylein
Operation&MaintenanceofInformationSystems:Proposalof
NewProblemanalysisMethod
BasedonInterprojectLearning
AidedbyEthnography
SadayoHirata1,HiroshiOsada1
1TokyoInstituteofTechnology,JapanTheBehaviourofDisputeResolutionMethodsinMalaysianConstructionIndustry
HeapYihChong1,RosliMohamadZin2
1UniversitiTunkuAbdulRahman,
Malaysia
2Universiti  TeknologiMalaysia,Malaysia
CriteriaforScreeningNew
ProductsintheElectronic
ComponentDistribution
Industry
ChiLungChui1
1CityUniversityofHongKong,HongKongAnOptimalCoordination
MethodforSoftware
Development
SuxiuXu1,ZhuoxinLi1,QiangLu1,
GangLi1,LiHuang1
1HarbinInstituteofTechnology,China

1DesigningaMultiCriteria
EvaluationModelforProject
Teams
ChangLinYang1,RongHwaHuang1,
JinJaHo1
1FuJenCatholicUniversity,Taiwan

NorbertTrautmann1,PhilippBaumann1
UniversityofBern,Switzerland1InvestigationofaSystemsBased
DesignandPlanningApproachtoaFacilitiesDevelopmentProject
SimonPhilbin1
1ImperialCollegeLondon,UnitedKingdomMichaelJohnson1
1TexasA&MUniversity,UnitedStates

TheStudyonParadigmShiftof
ProjectManagementBasedonComplexityScience–ProjectManagementInnovationsin
Shanghai2010EXPO
ConstructionProgramProjectManagement3

12/9/200915:3017:00
Room:MontparnasseIVChairs:MichaelJohnsonArikSadeh
Abstracts:seepage68ResourceconstrainedSchedulingofaRealProjectfromthe
ConstructionIndustry:A
ComparisonofSoftware
PackagesforProjectManagementResearchonInfluencingFactors
ofSelectingConstructionAgent
BasedonProjectGovernanceLingYan1,RanXing1
1TianjinUniversityofTechnology,China







IntelligentSystems1

12/9/200911:0012:30
Room:MontparnasseV
Chairs:AnanSuebsomranMarcWouters
Abstracts:seepage69 DesignandImplementationofMachineToolStaticError
FeedbackModelIntelligentSystems2

12/9/200913:3015:00
Room:MontparnasseV
Chairs:
HungYuanChungStephenNewman
Abstracts:seepage70 LogicofProbabilityEntailment
withThresholdSurety
Yongli1,WeiYiLiu2
1KunmingUniversityofScienceand
Technology,China
2YunnanUniversity,China

SanjeevKumar1,ParagVichare1,Aydin
Nassehi1,VimalDhokia1,Stephen
Newman1
1UniversityofBath,UnitedKingdomUsinganArtificialNeural
NetworktoForecasttheMarket
ShareofThaiRice
ArthitApichottanakul1,K.
Piewthongngam1,S.Pathumnakul1
1KhonKaenUniversity,Thailand









FuzzyClusteringDecisionTree
forClassifyingWorkingWafers
ofIonImplanter
ApplyingNeuralNetworksto
DetecttheFailuresofTurbinesin
ThermalPowerFacilities
KaiYingChen1,LongShengChen2,
MuChenChen3,ChiaLungLee1
1NationalTaipeiUniversityofTechnology,Taiwan2ChaoyangUniversityofTechnology,Taiwan3NationalChiaoTungUniversity,TaiwanQ()LearningTechniqueforPh
Control








DevelopmentofaHybridModeltoImprovetheEfficiencyofBusinessProcessReengineeringWenHsienTsai1,ChingChienYang2,
HsiaoChiaoKuo1
1NationalCentralUniversity,Taiwan
2ChungChouInstituteofTechnology,TaiwanASystemsApproachforHospital
InpatientBedCapacityPlanning
BalagopalGopakumar1,ShengyongWang1,MohammadKhasawneh1,
KrishnaswamiSrihari1,TejasGandhi2,NinfaSaunders2
1StateUniversityofNewYork,Binghamton,
UnitedStates
2VirtuaHealth,UnitedStates(Ben)KwangMongSim1
1GwangjuInstituteofScience&Technology,SouthKoreaADecisionAnalysisfor
IntroducingCorporateSocial
ResponsibilityonScienceand
TechnologyIndustry
TyroneT.Lin1,PeiHsinLai1
1NationalDongHwaUniversity,Taiwan

SyafiieSyafiie1,TadeoFernando2,
ErnestoMartinez3
1UniversityPutraMalaysia,Malaysia
2UniversityofValladolid,Spain3ConsejoNacionaldeInvestigaciones
CientíficasyTécnicas,Argentina

AgentbasedCloudCommerce
BuildingAConsumerExperience
FrameworkinHousing
RefurbishmentServiceIndustry
ChingYuLien1,ChihWenHuang2
1MingHsinUniversityofScienceand
Technology,Taiwan
2TamkangUniversity,Taiwan

ShihChengHorng1,YuLiangHsiao1
1ChaoyangUniversityofTechnology,TaiwanComparisonofthePrimitive
ClassifierswithExtremeLearning
MachineinCreditScoringFengChiaLi1,PengKaiWang2,
GwoEnWang3
1JenTehJuniorCollegeofManagement,
Taiwan
2HwaHsiaInstituteofTechnology,Taiwan
3University,Taiwan







TheRestrictionsinEconomicDesignModelforanXbar
ControlChartUnderNonnormallyDistributedDatawithWeibullShockModel
FengChiaLi1,TznChinChao2,LiLon
Yeh3,YenFuChen1
1JenTehJuniorCollegeofManagement,
Taiwan
2HwaHsiaCollege,Taiwan
3TsingHwaUniversity,Taiwan
UnsupervisedClusteringfor
ElectrofusedMagnesiumOxide
SortingDanielPun1,ShawkatAli1
1CQUniversityAustralia,AustraliaElectromagneticActuatedCVT
SystemforVehicle
Md.AtaurRahman1,A.K.M.
Mohiuddin1,AhmedFarisIsmail1
1InternationalislamicUniversityMalaysia,
MalaysiaYuCheng1,QingxiaWang1,YefeiSun2
1NorthChinaElectricPowerUniversity,
China
2ChangpingPowerSupplyCompanyof
BeijingElectricPowerCompany,ChinaAutomaticGuidedVehicle
ControlbyVisionSystem
SuthepButdee1,AnanSuebsomran1
1KingMongkutsUniversityofTechnology
NorthBangkok,ThailandStabilityAnalysisofaContinuoustimeTSFuzzy
SystemHungYuanChung1,ShengChungChan1
1NationalCentralUniversity,Taiwan

DecisionAnalysisandMethods1
12/9/200915:3017:00
Room:MontparnasseV
Chairs:AmnonGonenParimalAcharjee
Abstracts:seepage71
OptimalStrategyModelof
ElectricityPurchasingandSales
forRetailElectricityProviders
UsingConditionalValueatRisk
TheoryTheBiobjectiveStochasticChanceConstrained
OptimizationModelof
MultiProject&MultiItem
InvestmentCombinationBased
ontheViewofRealOptionsBinXu1,JingYu2,YanMeng1
1CentralUniversityofFinanceand
Economic,China
2ChinaScienceAcademy,ChinaTheOptionGameAnalyseson
PricingDecisionoftheTarget
EnterpriseofM&AunderFuzzy
InformationSurroundings
JingYu1,BinXu2,YuanhuaWang3
1ChinaScienceAcademy,China
2CentralUniversityofFinanceand
Economic,China
3BeijingInstituteofClothingTechnology,China









25
Řś

PosterSession1

12/9/200915:0015:30
Room:LongchampsI&II
p.72 EffectonSupplyNetwork
Relationship:ALongTerm
AnalysisofFirmBehavior
ChaoChenHsieh1,JunZhiChiu2
1KaoFongCollege,Taiwan
2IShouUniversity,Taiwan

p.72

p.72

p.73


DevelopinganEvaluation
PerformanceProcessesfor
CollaborativeTechnologyofSoftwareContractor

p.73

p.72

p.73


StudyontheModelingof
AviationMaterialsStorage
ManagementDecisionMaking

p.73

p.73

p.72

p.73


ResearchontheRelationship
BetweenForeignTradeandtheGDPGrowthofSouthwest
MinorityRegionof
ChinaEmpiricalAnalysisBasedonthePanelCausality
Yuhongli1,Xiaoyinwang2
1JinggangshanUniversity,China
2HuazhongAgriculturalUniversity,
China



26 
ŘŜ

p.73

p.74

p.74

p.74

p.74

p.74

JianpingFu1,MinyanLu1
1BeihangUniversity,ChinaTheImpactofOrganizational
BehavioronPsychological
ContractBreachinChina
YongyueWang1,FengWei2
1ZhejiangGongShangUniversity,
China
2ShanghaiUniversity,China

p.74

PersonalityTraits,Selling
BehaviorsandTheir
RelationshipwithSales
Performance:Evidencefrom
DirectSellingIndustryYirenDong1,YongguiWang2,HuachaoGao1
1NanjingUniversity,China
2UniversityofInternationalBusiness
andEconomics,China

p.75

AnalysisandEvaluationof
HumanFactorsinAviation
MaintenancebasedonFuzzyandAHPMethod
LeiWang1,RuishanSun1,Zhihui
Yang2
1CivilAviationUniversityofChina,
China
2XianyangInternationalAirport,China

p.75

AMaintenanceModelForThe
SupplyBufferDemand
ProductionSystem
DevelopSoftwareOperational
ProfilewithUniformDesignATurningFunctionBased
ApproachforFootOutline
Classification
AsankaRodrigo1,Ravindra
Goonetilleke1,S.Goonetilleke1
1HongKongUniversityofScienceand
Technology,HongKong
ReliabilityPredictionofan
EthernetBusInterfaceControllerina  Nuclear
PowerPlantSimulator

TianQin1,QingpeiHu2,HuaiqingWang2
1NationalUniversityofSingapore,
Singapore
2CityUniversityofHongKong,Hong
Kong
DemographicChangeinFocus
ofProductionEnterprises
UweDombrowski1,SvenSchulze1,ThimoZahn1
1TechnischeUniversitätBraunschweig,
Germany

2

LixuanLu1,LeDong1
1UniversityofOntarioInstituteofTechnology,CanadaAStudyofInformationand
AidingInterfaceDesignin
B2CWebSites
H.M.Kuo1,ChengWuChen2,C.H.
Hsu3
1ShuTeUniversity,Taiwan
2NationalKaohsiungFirstUniversityof
ScienceandTechnology,Taiwan
3HsiupingInstituteofTechnology,TaiwanPerformanceEvaluationofConstructedFacilitiesthrough
LinguisticJudgmentNangFeiPan ,R.J.Dzeng ,M.D.
Yang3
1NationalChengKungUniversity,
Taiwan2NationalChiaoTungUniversity,
Taiwan3NationalChungHsingUniversity,
TaiwanApplyingClusterAnalysisto
SegmentConstructionSteelMarketJamalShahrabi1,ShimaMoein
Najafabadi1,MahdiSahebnasagh2
1AmirkabirUniversityofTechnology,
Iran
2InformationandCommunication
TechnologyDevelopmentCenter,Iran

p.74

AnAlgorithmforTypeI
AssemblyLineBalancingProblemwithOptimal
WorkloadBalance

1PricePredictionofTargetofMergersandAcquisitionsBasedonGeneticalgorithmBP
NeuralNetwork
HongjiuLiu1,WeiminMa1
1TongjiUniversity,ChinaRiskMeasurementof
DecisionMakingin
AcquisitionsBasedonGenetic
AlgorithmandBPNeural
Network

HsiuHsuchKao1,DinHorngYeh2
1YuanpeiUniversity,Taiwan
2NationalChungChengUniversity,
TaiwanDanyangShen1,YunchunCao1
1CivilAviationUniversityofChina,
China

p.72


DecisionMakingModelOn
StrategicTechnology
InvestmentUsingGame
Theory

YanrongHu1,HongjiuLiu2,Weimin
Ma2
1ChangshuInstituteofTechnology,China
2TongjiUniversity,China

HairuYang1,ZhengyiJiang2,Haiyan
zhai2,FueZeng3
1CityUniversityofHongKong,HongKong
2ShanghaiFinanceUniversity,China
3WuhanUniversity,China

p.72


AMultistageAlgorithmforthe
JobShopSchedulingProblem

EvaluationofCockpitDesignbyUsingQuantitativeand
QualitativeToolsMehmetBurakenol1,MetinDagdeviren,MustafaKurt1,CananÇilingir2
1GaziUniversity,Turkey
2MiddleEastTechnicalUniversity,
Turkey

WeiChengLiao1,ChiYenYin1,
JohannesK.Chiang1
1NationalChengchiUniversity,Taiwan

ChengRuWu1,CheWeiChang1,
ChiaChunLiao1,ChiuChinChen1
1YuanpeiUniversity,Taiwan


DeviantRatingsandthe
EffectivenessofPerformance
Appraisal

p.74

JianshuangCui1,LiangCheng2,TiekeLi1
1UniversityofScience&Technology
Beijing,China
2LehighUniversity,UnitedStates

AMethodforAnalyticalTarget
CascadingUsingtheExterior
PenaltyFunction
ZhiWeiGuo1,GuangchenBai1
1BeijingUniversityofAeronauticsand
Astronautics,China

StudyontheDecisionSupport
SystemforOptimalOperation
ofCascadedHydropower
PlantsinLocalPowerNetwork
WeiZhong1,YangSong2,ZhendongTan3
1TianjinUniversityofTechnology,China
2TianjinUniversity,China
3AcademyofMilitaryTransportation,
China


Applicationof
DecisionmakingOntologyfor
AutomotiveBodyAssembly
DesignLiZhang1,LiangGao1,X.YShao1
1HuazhongUniversityofScienceand
Technology,China

p.72

p.73


NewApproachtoErgonomicDesignofanIndustrial
Workplaces
MarekBures1
1UniversityofWestBohemia,CzechRepublic

p.75

WebContentanditsInfluence
onOperational
Performance–CaseoftheHotel
Industry
JiaJaneShuai1
1MingHsinUniversityofScience&Technology,TaiwanWillUsersEmbraceAdvertisinginOnlineCommunities?ASociological
Perspective

p.75

FueZeng1,LiHuang2,HuaZhang2,
WenyuDou2,HairuYang2
1WuhanUniversity,China
2CityUniversityofHongKong,Hong
Kong
FactorsAffectingtheAdoption
ofECommercebyNew
TechnologyBasedFirmsinthe
UK:theRoleofthe
EntrepreneurialFounding
Team

p.75

p.76

PeiLeeTeh1,ChenChenYong2,
ArumugamVeeri1
1MultimediaUniversity,Malaysia
2UniversityofMalaya,Malaysia

p.76

p.77


UsingRealOptionstoEvaluatetheReasonableRenminbi
ExchangeRateInterval
TyroneT.Lin1,LiJyuanYou1
1NationalDongHwaUniversity,
Taiwanp.77

CostAnalysisforSewer
SystemsConstructedbyOpenCutandJackingTechniques
ShuangFuYeh1,MinDerLin1,
KangTingTsai1
1NationalChungHsingUniversity,
TaiwanApplicationofImproved
SolowModelforEvaluatingSocialBenefitofWaterSaving
Agriculture

p.75


TheStatisticalPerformanceofDoubleSamplingXbar 
ControlChartsforCorrelation
Data
PeiHsiLee1,ChauChenTorng2,HuangShengLiao2,ChunChieh
Tseng2
1ChengShiuUniversity,Taiwan
2NationalYunlinUniversityofScienceandTechnology,TaiwanChihChiangFang1,ChinChiaHsu2
1ShuTeUniversity,Taiwan
2NationalTaiwanUniversity,Taiwan

p.75


StudyonITOutsourcing
RelationshipCharacterand
HopfieldNeuralNetwork
BasedEvaluation
ShouheZhang1,WenjieHuang1
1NorthChinaElectricPowerUniversity,
China


AStudyofMakingOptimalMarketingandWarranty
DecisionsforRepairable
Products

p.75

EconomicDesignofEWMA
ControlChartUsingQuality
CostModelBasedonARLYihaiHe1,KaiMi1,WenbingChang1
1BeijingUniversityofAeronauticsand
Astronautics,ChinaPanagiotisGanotakis1
1AstonUniversity,UnitedKingdomp.75

AParadigmforDeveloping
TQMRoleStressorsModel
andIndex

p.77


RunLengthPercentilesofMultivariatePoissonControlCharts
TsenIKuo1,C.SLin1
1NationalKinmenInstituteofTechnology,Taiwan







LinlinChu1,JingChen1
1HohaiUniversity,China

AnAlgorithmforActivity
BasedCostingBasedonMatrix
Multiplication

p.76

PauloAfonso1,AntónioPaisana1
1UniversityofMinho,PortugalImbalanceBetweenMarket
OrientationandInnovation
Capability:AnEmpirical
StudyonTaiwan’sContinuing
Education

p.76

ShuHsienLiao1,WenJungChang1,
ChiChuanWu1
1TamkangUniversity,Taiwan

KeyInterventionsin
ImprovingtheThroughput
RateofIndustrialEngineering
Undergraduates:ACaseStudy
attheUniversityof
Johannesburg

p.76

HannelieNel1,Antoine
MulabaBafubiandi1
1UniversityofJohannesburg,SouthAfrica
QualityAssuranceofComplex
SystemsSatelliteAIT

p.76

AdalbertoCoelhoSilva1,Geilson
Loureiro1
1BrazilianNationalInstituteforSpace
Research,Brazil





27
Řŝ

TechnologyandKnowledge
Management4

12/10/200911:0012:30
Room:LuxembourgI
Chairs:
ShannBinChangKevinTseng
Abstracts:seepage78 KnowledgeandTechnology
TransferbetweenUniversities
andFirms:ACaseStudyfromaEuropeanUniversity
AntonioAguiar1,AntonioReis11TechnicalUniversityofLisbon,PortugalUtilizationofKnowledge
ManagementbyMedicalDevice
ManufacturesinJapan

TechnologyandKnowledge
Management5

12/10/200913:3015:00
Room:LuxembourgI
Chairs:YungHsinChenHongFengLai

Abstracts:seepage79 KnowledgeManagementProcess
andNewProductDevelopmentPerformanceinaMalaysianResearchandDevelopment
Organisation
WanAmalWanZaaimuddin1,Gerald
GuanGanGoh1,UchennaEze1
1MultimediaUniversity,Malaysia

SeiyaShimanuki1,TomokoSaiki1
1TokyoInstituteofTechnology,Japan
SelectingR&DProjectsfor
TechnologyBasedInnovation:
AnApplicationoftheCore
ModelApproachYuyang1,XuedongLiang1,JieYang1,
ZijunZhou1,Jingwang1
1ChongqingUniversity,ChinaMichaelTowCheung1,PaulF.
Greenfield2,ZiqiLiao3
1UniversityofHongKong,HongKong
2UniversityofQueensland,Australia
3HongKongBaptistUniversity,HongKong
DesignofEnhancedSoftwareProtectionArchitecutrebyUsing
TheoryofInventiveProblem
SolvingHaiyanZhu1,JiangWei2
1CapitalUniversityofEconomicsand
Business,China
2ZhejiangUniversity,ChinaPrioritizingCriticalFactorsofTeamInnovation–The
ApplicationofGreyRelational
AnalysisLienAnHsu1,ChienChiangLin2,
TingChunLu1,HsuFengHung1
1NationalChengChiUniversity,Taiwan
2ShihHsinUniversity,Taiwan
TaiwaneseandNorwegianEngineeringStudents’SelfImageofAcademicAbilities,GradesandCourseSatisfaction
HuaLiJian1,FrodeEikaSandnes2
1NationalChengKungUniversity,Taiwan
2OsloUniversityCollege,Norway







28 
ŘŞ


ProcessbasedStructuringKnowledgeinProductDevelopmentQianWangDeng1,LiPingYang1,
XinWeiWang1
1HunanUniversity,ChinaAdaptabilityDesigntoMeet
DynamicCustomersNeeds
NattawutJanthong1,DanielBrissaud1,
SuthepButdee2
1UniversityofGrenoble,France
2KingMongkutsUniversityofTechnology
NorthBangkok,Thailand

SongKyooKim1
1SamsungElectronicsCo.Ltd,SouthKorea

TheRoleofKnowledgeintensiveBusinessServiceintheEvolution
ofClusterNetworkStructure:An
EmpiricalStudyfromChina
SocksCluster
KnowledgeDecisionSupportModelforCollaborativeProductInnovation

AnAnalysisontheIndian
GovernmentPoliciesin2007For
SustainedGrowthofR&D
Activities
NarayananSrinivasan1
1JawaharlalNehruTechnicalUniversity,
India



TechnologyandKnowledge
Management6

12/10/200915:3017:00
Room:LuxembourgI
Chairs:
JiangWei
HungYiChen
Abstracts:seepage80CustomerValuePropositionsfor
TechnologyCommercialization:
InvestigatingtheFeasibilityofa
RealOptionsApproachMarcWouters1
1UniversityofTwente,NetherlandsYuangenlai1
1InstituteofScientific&Technical
InformationofChina,ChinaAModeloftheDeterminantsof
PurchaseofHomeSecurityand
RemoteControlEquipments
KuoShunSun1,C.N.Huang2,Y.B.
Chen1
1KainanUniversity,Taiwan
2CentralPoliceUniversity,Taiwan

TheEffectsofInterfirmNetwork
onFirmGrowth:ACaseStudy
XinminPeng1,HaitingHuang2
1ZhejiangUniversity,China
2ZhejiangTextile&FashionCollege,ChinaConstructionofKnowledge
BasedEngineeringPlatformfor
ArmoredVehicle
GuoxinWang1,YanYan1,LichenHu2,
XiangZhang1,LuWang1
1BeijingInstituteofTechnology,China
2ChinaNorthVehicleResearchInstitute,
China

KevinTseng1,ChienLungHsu1
1ChangGungUniversity,Taiwan
AnalyzingInterFirmNetworks
forEnhancingLargescale
RegionalClusters
JunichiroMori1,YuyKajikawa1,Ichiro
Sakata1
1TheUniversityofTokyo,Japan


IRBSystemforAssistingthe
DevelopmentofIntelligent
MedicalDevices
TheoreticalStudyonTechnology
ThreatEarlyWarning
Management

TheMechanismofInnovation
CapabilityLeveragingVia
StrategyinSMEs
LitianChen1,QingruiXu1
1ZhejiangUniversity,China







ProductionPlanningandControl1
12/10/200911:0012:30
Room:LuxembourgII
Chairs:StuartC.So
MartinGrunow
Abstracts:seepage81 DesigningaFuzzyRulebased
SystemforSelectingtheProperLotsizingTechnique

ProductionPlanningandControl2
12/10/200913:3015:00
Room:LuxembourgII
Chairs:SoheilSadinezhadCarmanLee
Abstracts:seepage82 AComputationalFrameworkfor
LearningProductionPlanning
Policies

SoheilSadinezhad1,LeilaBashshash1
1IslamicAzadUniversity,IranThePatentDesignAround
MethodBasedonTRIZ

SrinivasNarasimhamurthy1,DurgaPrasadMuni1
1InfosysTechnologiesLimited,IndiaPingJiang1,JinjinZhai1,ZishunChen1,
RunhuaTan1
1HebeiUniversityofTechnology,ChinaEnhancingLocalScheduling
RuleswithaGlobalBenefit
FactorJörgSigrist1,ChristophHeitz1
1ZurichUniversityofAppliedSciences,
SwitzerlandModelingIntermediateProduct
SelectionUnderProductionand
StorageCapacityLimitationsin
FoodProcessing
OnurAlperKilic1,RenzoAkkerman2,
MartinGrunow2,DirkPieterVanDonk1
1UniversityofGroningen,Netherlands
2TechnicalUniversityofDenmark,
Denmark
WorkerProductivity,
OccupationalHealth,Safetyand
EnvironmentalIssuesinThermal
PowerPlant.








TheResearchonJobShop
OnlineSchedulingwithRandomReleasedateResearchonMRP/JITIntegration
andApplicationinMedical
EquipmentProduction
ManagementConcernedwith
SparePartManufacturing
QinghuaZhang1,GuoquanCheng1,
ZhuanWang1,BoHe1
1UniversityofScienceandTechnology
Beijing,China






AHeuristicApproachforShortTermOperationsPlanning  ina
CateringCompany
PooryaFarahani1,MartinGrunow1,
HansOttoGuenther2
1TechnicalUniversityofDenmark,
Denmark
2TechnicalUniversityofBerlin,GermanyAnIntegratedApproachtoLot
SizingandCuttingStockProblemsSchedulingAsphaltHighwayConstructionOperationsUsingtheCombinationofLineofBalanceandDiscrete
EventSimulationTechniques
GulPolat1,YalcinBuyuksaracoglu2,AtillaDamci1
1IstanbulTechnicalUniversity,Turkey
2PolimeksConstruction,Turkey

ModellingtheLongTermImpact
ofExistingProductsonPerceived
ValueofNewProducts
BingwenYan1,OluwoleDaniel
Makinde1
1CapePeninsulaUniversityofTechnology,SouthAfricaMohsinMalik1,MinQiu1,JohnTaplin1
1UniversityofWesternAustralia,AustraliaIntegratedDesignStructure
SystemforModularDesignin
ProductsDevelopment
ChungShingWang1,WeiHuaWang1,TengRueyChang1,MingChingLin1
1TungHaiUniversity,Taiwan

JingYin1,BaojiangChen1
1BeijingUniversityofCivilEngineeringandArchitecture,China

HoleJitendra1,MukeshPande1
1RajivGandhiTechnologicalUniversity,
India

ModelingaPCBAssemblyLinewithModularReconfigurable
PlacementMachinesAiyingRong1,AttilaToth2,Olli
Nevalainen1,RistoLahdelma1,Timo
Knuutila1
1UniversityofTurku,Finland
2UniversityofSzeged,HungaryYunfangPeng1,ZailinGuan1,Jianhua
Tao2
1HuazhongUniversityofScienceand
Technology,China
2GuangzhouUniversity,ChinaSchedulingUtilityWorkersat
MixedModelAssemblyLines
RicoGujjula1,HansOttoGuenther1
1TechnicalUniversityofBerlin,GermanyProductionPlanningandControl3
12/10/200915:3017:00
Room:LuxembourgII
Chairs:ChristophSchwindtSonglinChen
Abstracts:seepage83AMathematicalModelfor
WorkloadDistributionand
BalancewithSetupTimesUnder
FiniteCapacityConstraintsEngineeringAdaptiveProduction
ControlStrategiesforComplex
DiscreteManufacturing–withan
IllustrationfromtheEMS
IndustryChristophKarrer1,KnutAlicke2,HansOttoGuenther1
1TechnicalUniversityofBerlin,Germany
2KarlsruheInstituteofTechnology,Germany









29
Řş

ReliabilityandMaintenance
Engineering4

12/10/200911:0012:30
Room:LuxembourgIII
Chairs:VahidEbrahimipourYungChungChen
Abstracts:seepage84 ASimpleApproximationofthe
WeibullRenewalFunction
RenyanJiang1
1ChangshaUniversityofScienceand
Technology,China








UsingDynamicBayesianNetworksforPrognostic
ModelingtoInformMaintenance
DecisionMakingKenMcNaught1,AdamZagorecki1
1CranfieldUniversity,UnitedKingdomAnAnalysisofstReliabilityfor
WirelessNetworksUnderOutage
Conditions
AvailabilityAssessmentof
StochasticMultistatesSystemsBasedonUGFandTakingInto
AccountDataUncertainty
MazenElFalou1,EricChatelet1
1UniversitédetechnologiedeTroyes,FranceForeignExchangeExposureBasedStrategyBuildingforNonfinancial
Corporations
TQMandOrganizational
ManagementPractices:AreThey
ReallyComplementary?
PrattanaPunnakitikashem1,Tritos
Laosirihongthong2,DotunAdebanjo3,
MichaelMclean4
1MahidolUniversity,Thailand
2ThammasatUniversity,Thailand
3UniversityofLiverpoolManagement
School,UnitedKingdom
4QueenslandUniversityofTechnology,Australia

AHybridPrognosticsandHealthManagementApproachfor
ConditionBasedMaintenance
HuiguoZhang1,RuiKang2,Michael
Pecht2
1BeihangUniversity,China
2UniversityofMaryland,UnitedStates








YaoguangHu1,PengSu1,RuijunZhang2
BeijingInstituteofTechnology,China
2RenminUniversity,China







ConceptionDesignandEmpirical
ResearchofMultinational
Subsidiary’sEntrepreneurial
Orientation
HuiZhang1
1HangzhouDianziUniversity,ChinaSynergeticMechanismbetween
Firm’sTechnologicalLearningModeandTechnological
CapabilityEvolution:ACase
Study
RuyanHong1
1ZhejiangUniversity,ChinaOutwardForeignDirect
InvestmentStrategyand
TechnologicalCapabilities
Accumulation:ACaseStudy
XiaoboWu1,WanlingDing1,Yongjiang
Shi2
1ZhejiangUniversity,China
2UniversityofCambridge,UnitedKingdomProminentNetworkPosition: 
ValueCreationandValueProtection
YeZhan1,XiaoboWu1,RuyanHong1
1ZhejiangUniversity,ChinaHouseofStrategy:A
MethodologyofStrategyDeployment
1
AnIntegratedProductDevelopmentPlatformBasedon
STEPandPDM
WanlingChen1,ShaneXie1,FenfangZeng2
1UniversityofAuckland,NewZealand2HuazhongUniversityofScienceand
Technology,China



řŖ




GlobalSupplyNetworkConfigurationUsingAircargoFreeTradeZones:A
SimulationbasedApproachJunDerLeu1,YuTsungHuang1,
MinHuiChen11NationalCentralUniversity,Taiwan




30 

PrattanaPunnakitikashem1,NisakornSomsuk2,DotunAdebanjo3,Tritos
Laosirihongthong2
1MahidolUniversity,Thailand
2ThammasatUniversity,Thailand
3UniversityofLiverpoolManagement
School,UnitedKingdom

WenSong1,MinHsiuTsai1,Junzo
Watada1
1WasedaUniversity,Japan

YoungC.Park1
1BaekseokUniversity,SouthKorea



GlobalManufacturingand Management2

12/10/200915:3017:00
Room:LuxembourgIII
Chairs:Shengquan(Shane)Xie
PrattanaPunnakitikashem
Abstracts:seepage86AReviewofTheoretical
PerspectivesinLean
ManufacturingImplementation

JunichiroMori1,HisatoTashiro1,Kazuo
Haraoka1,KatsumoriMatsushima1
1TheUniversityofTokyo,JapanClusterAnalysisofMaintenance
ManagementProblems
RenyanJiang1
1ChangshaUniversityofScienceand
Technology,China

GlobalManufacturingand Management1

12/10/200913:3015:00
Room:LuxembourgIII
Chairs:JunDerLeu
TritosLaosirihongthongAbstracts:seepage85 IdentifyingInformal
CommunitiesandLeadersfor
TotalQualityManagementUsing
NetworkAnalysisofEmailNewMethodologiestoMeasure
ProductTechnological
ComplexityforManufacturingOptimization
BarbaraCimatti1,GiovanniTani1
1UniversityofBologna,Italy







OperationsResearch4
12/10/200911:0012:30
Room:MontparnasseI
Chairs:
SzuHuiNg
JoaquinSiciliaRodriguez
Abstracts:seepage87 CustomersFuzzyClusteringand
CatalogSegmentation  In
CustomerRelationship
ManagementMehdifathi1,Kamrankianfar2,Amir
hasanzadeh3,AmirSadeghi4
1IranUniversityofScienceandTechnology,Iran
2IsfahanUniversityofTechnology,Iran
3AmirKabirUniversityofTechnology,Iran
4TehranPayamenoorUniversity,Iran

ServiceInnovationandManagement1

12/10/200913:3015:00
Room:MontparnasseI
Chairs:
XiangZhangEdwinKWCheung
Abstracts:seepage88 TheRelationshipAmong
InformationTechnology,InnovationandFirmPerformanceˉAnEmpiricalStudyofBusinessServicesinSMEs
JrJungLyu1,Y.W.Yan1,S.C.Li1
1NationalChengKungUniversity,TaiwanAVariableNeighborhoodSearch
AlgorithmforSchedulingtheHot
RollingOperationsataSteelMill

HungChihLai1,Y.S.Kuan2,K.K.Hu3
1ShihChienUniversity,Taiwan
2NationalTaiwanUniversity,Taiwan
3ChineseManagementAssociation,Taiwan

KennethSörensen1,DirkCattrysse2
1UniversiteitAntwerpen,Belgium
2KatholiekeUniversiteitLeuven,BelgiumASystematicHeuristicRules
AnalysisMethodologyfor
RoutingProblems
DiegoCrespoPereira1,DaviddelRío
Vilas1,JuanLuisCrespoMariño1,
AlejandroGarcíadelValle1
1UniversityofACoruña,SpainApproximationMethodfor
PerformanceAnalysisof
ThreeLoopClosedSystems
NaLi1,ZhibinJiang1,JianweiNiu2,
CaihuaZhuang1
1ShanghaiJiaotongUniversity,China
2UniversityofScienceandTechnology
Beijing,China




















EmpiricalAssessmentofAn
IntegrativeServiceDesign
Framework
QiZhou1,KayChuanTan1
1NationalUniversityofSingapore,
SingaporeHowServiceTechnology
InnovationImpactCustomerAcceptanceofAutomatic
TransactionMachine
JamesK.C.Chen1,SinYiLin1,C.W.
Hsiao1
1AsiaUniversity,TaiwanResearchonthePlannedFailureandRecoveryinAirline
Overbooking
XiangZhang1,JunChen1,JinHuang1,
HuiminWang1,YunhaiWang1,Guoxin
Wang1
1BeijingInstituteofTechnology,ChinaQualityandCustomerSatisfactionSpilloversinthe
MobileTelecomsIndustry
ApplyingMultipleLinguistic
PROMETHEEMethodfor
PersonnelEvaluationand
Selection
ChenTungChen1,YuanChuHwang1,
WeiZhanHung2
1NationalUnitedUniversity,Taiwan
2NationalChiNanUniversity,Taiwan

YiDing1,KahHinChai1
1NationalUniversityofSingapore,
Singapore
MultipleBPELExecutionEngines
BasedonFragmentation
ApproachandApplicationofServiceProcessModels
JingBi1,ZhiliangZhu1,YushunFan2
1NortheasternUniversity,China
2TsinghuaUniversity,China

UnbundledNetworkElements:
GlobalExperiencesandGame
TheoreticalAnalysis
RuiDai1,ShoulianTang1
1BeijingUniversityofPostsand
Telecommunications,ChinaYuLungWu1,YuHuiTao2,PeiChi
Yang1,ChingPuLi1
1IShouUniversity,Taiwan
2NationalUniversityofKaohsiung,Taiwan

BibliometricAnalysisofService
ScienceResearch:FocusonContributionfromAsia
KayChuanTan1,AtarodGoudarzlou1,AyonChakrabarty1
1NationalUniversityofSingapore,
Singapore







ServiceOffering,PerceivedValueandValueDriverin
SemiconductorFoundryIndustry:
AnExploratoryStudy
ChiehminChou1
1FengChiaUniversity,Taiwan

CatalogSegmentationwiththe
ObjectiveofSatisfyingCustomerRequirementsinMinimum
NumberofCatalog
Kamrankianfar1,Mehdifathi2,Amir
hasanzadeh3,AmirSadeghi4
1IsfahanUniversityofTechnology,Iran
2IranUniversityofScienceandTechnology,
Iran
3AmirKabirUniversityofTechnology,Iran
4TehranPayamenoorUniversity,Iran
TheServiceScienceExploitation
andExperimentalDesignonaCityLevelInnovation ˖APracticeofLivingLabonTaipei
CityIntelligentLifeScheme

ServiceInnovationandManagement2

12/10/200915:3017:00
Room:MontparnasseI
Chairs:
KayChuanTanChenWoKuo
Abstracts:seepage89DevelopingaScaleofEService
QualityforBlog







31
řŗ

QualityControlandManagement4

12/10/200911:0012:30
Room:MontparnasseIIChairs:
ShariMohdYusofZhangWu
Abstracts:seepage90 AProductPlatformOptimization
MethodBasedonQFD
XinggangLuo1,JiafuTang1,C.K.
Kwong2
1NortheasternUniversity,China
2TheHongKongPolytechnicUniversity,
ChinaTheOptimalSampleSizesforthe
XbarandCUSUMCharts

QualityControlandManagement5

12/10/200913:3015:00
Room:MontparnasseIIChairs:
AliSiadatKeeKuoChen
Abstracts:seepage91 OptimizingtheAutobrazingProcessQualityviaa
TaguchineuralApproachin
AutomotiveIndustryMeiYang 
1NanyangTechnologicalUniversity,SingaporeTheImpactofCostsofQuality:A
SimulationApproach
Mohamedk.Omar ,SimHockKheng ,SharmeeniMurugan1,Mohamad
Razali1
1TechnicalUniversityMalaysia,Malaysia
2MultiumediaUniversity,Malaysia
1












ImprovingServiceQualityUsing
PerformanceIndexes
KeeKuoChen ,JawShenWang ,ChingWuChu2,RongHerChiu2
1YuDaUniversity,Taiwan
2NationalTaiwanOceanUniversity,Taiwan
1







32 
řŘ

2









ConformanceQualityandFailure
CostsintheSoftwareIndustry:
AnEmpiricalAnalysisofOpen
SourceSoftware
LarsKarg1,MichaelGrottke2,Arne
Beckhaus1
1SAPResearch,Germany
2UniversityofErlangenNuremberg,GermanyJipingLu1,ShuiyuanTang1,YanYan1,
FapingZhang1,IButtShahid2
1BeijingInstituteofTechnology,China
2NationalUniversityofSciencesand
Technology,PakistanAComparativeStudytoEstimate
CostsatBombardierAerospace
UsingRegressionAnalysis
TimothyMuia1,AdilSalam1,Nadia
Bhuiyan1
1ConcordiaUniversity,CanadaQualityControlofArchitecutural
DesignBasedonUniform
TechnicalStandards

ResearchonAssemblyQualityEvaluationBasedonMarkov
Chain


FeatureBasedSystemforCost
EstimationinProduction
Networks
HolgerDuerr1,NgocAnhTran1,
CarstenLoeser1
1ChemnitzUniversityofTechnology,Germany

FanChen1,JunChen1,ShutianLi1
1ZhejiangUniversity,China

YiHuiLiang1
1ISHUOUniversity,Taiwan






BayesianFaultIdentificationof
MultistageProcesses
YantingLi1,FugeeTsung2,LifengXi1
1ShanghaiJiaoTongUniversity,China
2HongKongUniversityofScienceand
Technology,ChinaToleranceDesignforSixSigma
BasedonLifeCycle

CombiningtheKmeansand
DecisionTreeMethodsto
PromoteCustomerValueforthe
AutomotiveMaintenanceIndustryTheRelationshipBetween
StatisticalProcessControlCritical
SuccessFactorsandPerformance:
AStructuralEquationModeling
ApproachJafriMohdRohani1,ShariMohdYusof1,
IsmailMohamad1
1UniversitiTeknologiMalaysia,Malaysia

2

JianjunWu1,Y.ZWang2,J.JShao3,J.X
Han3
1TongjiUniversity,China
2JiangxiUniversityofScienceand
Technoogy,China
3BeijingSunlightTech.Ltd,China

SianaHalim1,IndriatiN.Bisono1,D.
Sunyoto1,I.Gendo1
1PetraChristianUniversity,Indonesia

H.L.Lin1,ChangPinChou2
1ArmyAcademyR.O.C.,Taiwan
2NationalChiaoTungUniversity,Taiwan

1

EngineeringEconomyand 
CostAnalysis1
12/10/200915:3017:00
Room:MontparnasseIIChairs:
AntonioC.Fernandes
GyutaiKim

Abstracts:seepage92ParameterEstimationofSpaceTimeModelUsingGenetic
Algorithm

TheManagementImpacton
ValueAdded–AnApproximateMeasure
AntonioS.C.Fernandes1
1TechnicalUniversityofLisbon,Portugal
DeterminethePreference
OrderingoftheStocksListedin
KOSPIwithTOPSIS
GyutaiKim1,SanghoonCho1,SuheeJung1
1UniversityofChosun,SouthKorea







SupplyChainManagement4

12/10/200911:0012:30
Room:MontparnasseIII
Chairs:
LuChenDavidBennett
Abstracts:seepage93 FactorAnalysisforRaisingTMS
Application
SunIlOh1,SungWooKang1,KwangMo
Yang2,KyungSikKang1
1Myongjiuniversity,SouthKorea
2YuhanUniversity,SouthKoreaPetriNetBasedModelingfor
SupplyChainManagement:An
Overview

SupplyChainManagement5

12/10/200913:3015:00
Room:MontparnasseIII
Chairs:AndreLangevinSusanMorton
Abstracts:seepage94 FactorsCausingtheTermination
oftheRelationshipwith
Suppliers
FethiCalisir1,CigdemAltinGumussoy1
1IstanbulTechnicalUniversity,Turkey

WilliamHo1,DavidBennett1,KLMak2,
BingChuah3,CarmanKaManLee4,
MatthewHall1
1AstonUniversity,UnitedKingdom
2TheUniversityofHongKong,HongKong
3CityUniveristyofHongKong,HongKong
4NanyangTechnologicalUniversity,Singapore

XiaolingZhang1,QiangLu1,TeresaWu2
1HarbinInstituteofTechnology,China
2ArizonaStateUniversity,UnitedStates
AssessingSupplyandDemand
ChainLeagilityAccordingto
Hooke’sLawforaSingleagent
Scenario
EgonMueller1,N.Nikoghosyan2,AndreasRutsch2,ChristianAndreasSchumann2
1ChemnitzUniversityofTechnology,Germany
2UniversityofAppliedSciencesZwickau,
GermanyAThreeLevelMultiPeriod
MultiLocationandMultiCrop
SustainableSupplyChainModel








TheInfluencesofFuzzyDemand
ForecastonBullwhipEffectina
SerialSupplyChain








DesignandDevelopmentofa
KnowledgeDiscoverySystemin
InventoryManagement
UsingCompromisedMethodin
DesignofReverseLogistics
NetworkWithEcoEfficiency
Consideration








AGeneticAlgorithmApproachto
ReducingtheBullwhipEffectbyInvestigatingtheEfficientand
ResponsiveStrategyinOnlineSupplyChains
JianpingLu1,PaulHumphreys1,Ronan
McIvor1,LiamMaguire1
1UniversityofUlster,UnitedKingdomAClosedloopSupplyChainPlanningBasedonAdaptive
GeneticAlgorithm
ZhengyingCai1,HanweiFang2,Renbin
Xiao2,RongXin1
1ThreeGorgesUniversity,China
2HuazhongUniversityofScienceand
Technology,ChinaAResilientStrategyfor
MeatfoodSupplyChain
NetworkDesignYipingJiang1,LinduZhao1,Shengnan
sun1
1SoutheastUniversity,ChinaMehdifathi1,Amirhasanzadeh2,Abbas
Raad2,FarzadDehghanian2,Saeed
Mansour2
1IranUniversityofScienceandTechnology,
Iran
2AmirKabirUniversityofTechnology,Iran







IdentifyingVulnerabilitiesinthe
SupplyChain

TheRoleofInformation
TechnologyandSupplyChain
IntegrationonProductionCost
Performance
SakunBoonitt1
1ThammasatBusinessSchool,Thammasat
University,ThailandCatalinMitrea1,CarmanKaManLee1
1NanyangTechnologicalUniversity,Singapore

YingXie1
1UniversityofGreenwich,UnitedKingdom



AnaPaulaBarroso1,VirgíniaMachado1,
VirgilioCruzMachado1
1FCTUNL,PortugalSuphakanHomkhampad1,K
Piewthongngam1,SPathumnakul1
1KhonKaenUniversity,ThailandZhongjunTang1,JingXiao1
1CentralSouthUniversity,ChinaOptimalRepositioningand
PurchasingPoliciesin 
ReturnableContainer
ManagamentAfifChandoul1,VanDatCung1,Fabien
Mangione11GrenobleINP,France,MetropolitanPatriciaQuadra1,JustineRodriguez1,MarieChristianneTerol1,DennisCruz1
1DeLaSalleUniversity,PhilippinesFeedLogisticsManagementfora
VerticallyIntegratedSwine
CompanyStrategicLogisticsOutsourcing:
AnIntegratedQFDandAHP
ApproachSupplyChainManagement6

12/10/200915:3017:00
Room:MontparnasseIII
Chairs:NunziaCarbonaraAnaPaulaBarroso
Abstracts:seepage95NewTacticsforSharing
DemandRelatedInformationto
ImplementIndividualDemand
ForecastingASystematicalApproachto
ImproveSupplyChain:An
ApplicationofRFIDTechnology
onCargoTransportation
ChungEnKao1,PiChuanHung2
1MassachusettsInstituteofTechnology,UnitedStates
2IndustrialTechnologyResearchInstitute,
Taiwan







33
řř

ProjectManagement4

12/10/200911:0012:30
Room:MontparnasseIVChairs:NorbertTrautmannOferZwikaelAbstracts:seepage96 TowardsProcessChangeImpact
AnalysisinIndustrial
Engineering
StefanHäusler1,RalfBuschermöhle1,
RolandKoppe1,AxelHahn2
1OFFISInstituteforInformation
Technology,Germany
2UniversityofOldenburg,GermanyATaskGroupBasedMultiorder
CriticalChainIdentification
Algorithm

InformationProcessingand 
Engineering1

12/10/200913:3015:00
Room:MontparnasseIVChairs:GaryChen
ZhongjunTang
Abstracts:seepage97 CostEstimationofAutomotive
SheetMetalComponentsusingKnowledge–BasedEngineeringandCase–BasedReasoningSachinKaradgi1,UlfMüller1,Daniel
Metz1,WalterSchäfer1,ManfredGrauer1
1UniversitätSiegen,Germany

QiongLiu1,NaLiu1,SaifUllah1
1HuazhongUniversityofScienceand
Technology,ChinaUsingSlidingFrameApproachforSchedulingLargeand
ComplexProjectsAntColonyAlgorithmforthePartnerSelectionProbleminaComplexProductSystemProject








ResearchFrameforIncentiveMechanismoftheConstruction
AgentinGovernmentInvestmentProject:FromthePerspectiveof
ProjectGovernance

AnApproachforModule
DecompositionBasedonFuzzy
PatternRecognition














MeasuringCustomerInnovativenessviaFuzzyART
NetworkModeling
YungHsinChen1,ShuoChangTsai1,
ShengTsungHou2,LongTaiChen3
1AsiaUniversity,Taiwan
2FengChiaUniversity,Taiwan
3IndustrialTechnologyResearchInstitute,
TaiwanDoesCustomerSatisfaction
AffecttheQuality,Trust–Loyalty
LinksintheMarketingChannel
Context?–AnEmpiricalStudyon
TaiwanHypermarket
YungHsinChen1,ShuoChangTsai1,
YaWenYu1,YingYingWang2,
ShengHsiungHsu1
1AsiaUniversity,Taiwan
2NationalYunlinUniversityofScienceand
Technology,Taiwan

LingYan1,LinggangYang1,HuaZhao1
1TianjinUniversityofTechnology,ChinaPropositionofTwoMultiple
CriteriaModelsAppliedto
DynamicMultiobjectiveFacility
LayoutProblemBasedOnAnt
ColonyOptimization
GaryChen1,JamieRogers2
1ChungYuanChristianUniversity,Taiwan
2UniversityofTexasatArlington,UnitedStates
ExplorationandVerificationofFactorsintheFrontendStageoftheERPImplementationProcess:
EvidencefromCaseStudyand
SurveyResearch
KunShi1,QiangLu1
1HarbinInstituteofTechnology,ChinaRecommendationforCustomProductViaProbabilisticRelevanceModel
YueWang1,MitchellTseng1
1HongKongUniversityofScienceand
Technology,HongKong
CheckingMultiagentSchedules
withTemporalandCausal
Information
ShieuHongLin1
1BiolaUniversity,UnitedStates

MaitRungi1
1LappeenrantaUniversityofTechnology,Finland

YanqiuXiao1,GuofuLuo2,JunMa2,Li
Hao2,HoufangSun1
1BeijingInstituteofTechnology,China
2ZhengzhouUniversityofLightIndustry,China

YongyiShou1,ChunjiangSong1
1ZhejiangUniversity,China

ManagingResourceand
TechnologyInterdependenciesin
ProjectPortfolio:ACaseStudy
Results

MohammadHosseinFazelZarandi1,
AliMollaDavoudi1,MaryamHajiAli
Beigi1
1AmirkabirUniversityofTechnology(TehranPolytechnic),IranMyungjinLee1,WoojuKim1
1UniversityofYonsei,SouthKorea

ArikSadeh1,YuvalCohen2,Ofer
Zwikael3
1HolonInstituteofTechnology,Israel
2TheOpenUniversityofIsarel,Israel
3TheAustralianNationalUniversity,
AustraliaSemanticAssociationSearchand
RankMethodBasedonSpreadingActivationforthe
SemanticWeb

InformationProcessingand 
Engineering2

12/10/200915:3017:00
Room:MontparnasseIVChairs:
ShieuHongLinMariaGraziaGnoniAbstracts:seepage98ANewMethodforTemperature
PredictionandtheTAIFEXForecastingBasedonFuzzy
LogicalRelationshipandDouble
IntervalDivision






PrioritizingRisksBasedon
MulticriteriaDecisionAid
Methodology:Developmentof
MethodsAppliedtoALSTOM
Power
MafaldaFigueiredo1,MonicaOliveira2
1AlstomPower,Switzerland
2TechnicalUniversityofLisbon,Portugal




34 
řŚ




DecisionAnalysisandMethods2

12/10/200911:0012:30
Room:MontparnasseV
Chairs:MarcWoutersYuCheng
Abstracts:seepage99 MaximumLoadabilityLimitofPowerSystemsUsingDifferentParticleSwarmOptimization
Techniques
ParimalAcharjee1,A.Indira1,Samit
Mandal1,S.S.Thakur1
1NationalInstituteofTechnology,IndiaSnowHydrologyStudiesinthe
MountainousEasternPartof
TurkeyDecisionAnalysisandMethods3

12/10/200913:3015:00
Room:MontparnasseV
Chairs:DongLingXu
SandorBozoki
Abstracts:seepage100
 ExtendingthePROMETHEEII
MethodtoContinuousand
CombinatorialMultiobjectiveOptimizationProblems:AFirst
Model
YvesDeSmet1,BertrandMareschal1,CélineVerly1
1UniversitéLibredeBruxelles,BelgiumReatAcar1,Serkanenocak1,Selimengül1
1UniversityofAtatürk,TurkeyASimulationStudyofPrototypingforRiskReduction
inProductCustomization


MethodtoEvaluatethe
ProfitabilityandRiskStructure
ofProjectsintheAutomotive
IndustryGetaGriponSenseMakingand
Exploration:Dealingwith
ComplexitythroughSeriousPlay
MeasurementofDecision
Maker’sPerformanceinaFuzzy
MultiattributeDecisionMakingMarcWouters1,BerendRoorda1,Ruud
Gal2
1UniversityofTwente,Netherlands
2PhilipsLighting,Netherlands

ArbaiyNureize1,JunzoWatada1
1WasedaUniversity,JapanPerformanceMeasurement
FrameworkforLocation
DecisionsonSupplyChainDesignSeyedHessameddinzegordi1,
Amirhosseinkhosrojerdi1,SeyedSajed
jamali2
1TarbiatModaresUniversity,Iran
2IranUniversityofScienceandTechnology,
Iran







MultiperiodAllocationofAmbulancestoCasualtyClusterinaDisasterReliefOperation
withUncertainDemand
Wenguoyang1,Tiandeguo1,Tieliu1,Junhuang1
1GraduateUniversityofChineseAcademy
ofScience,ChinaVisualPROMETHEE:
Developmentsofthe
PROMETHEE&GAIA
MulticriteriaDecisionAid
Methods
BertrandMareschal1,YvesDeSmet1
1UniversitéLibredeBruxelles,Belgium
DecisionDilemmasfor
AdaptationtoSeaLevelRise:
Howto,whento?

ValuationofR&DInvestments
forNewProducts:AReal
OptionsApproachFocusingon
KeyUncertainties
ProductFamilyHierarchical
AssociatedDesignandIts
HierarchicalOptimization
GangDu1,JianzhongWang1
1TianjinUniversity,ChinaLiquidCrystalDisplayTechnologyMaturityMapping
BasedonTRIZ
ZhiGuangLi1,XiaoQuanLi2,RunhuaTan1
1HebeiUniversityofTechnology,China
2TianjinLightIndustryDesignInstitute,
China

OzSahin1,SherifMohamed1
1GriffithUniversity,Australia

PoulKyvsgaardHansen1,Ade
Mabogunje2,LouiseMoellerHaase1
1AalborgUniversity,Denmark
2StanfordUniversity,UnitedStates






CompetitionDecisionModels
BetweenSupplyChainsUnderLinearDemandandAsymmetric
Information
Baixunli1,YongwuZhou1,BitaoPeng1
1SouthChinaUniversityofTechnology,China

MaxvonBredow1,GuntherReinhart1
1TechnischeUniversitätMünchen,
Germany

XiaoyaLi1,JinchuanCui1
1ChineseAcademyofSciences,China

EddieCheng1
1SouthernCrossUniversity,Australia

SonglinChen1,YoubangZhang1,Min
Chen1
1NanyangTechnologicalUniversity,SingaporePerformanceEvaluationofHighPerformingISProject
Teams:AnAnalyticNetworkProcessApproachDecisionAnalysisandMethods4
12/10/200915:3017:00
Room:MontparnasseV
Chairs:PoulKyvsgaardHansenWenguoYang
Abstracts:seepage101RealtimeWaterResourceAllocation:Methodologyand
MechanismApplicationofDEAforSelecting
MostEfficientInformation
SystemProjectwithImprecise
Data
SorooshNalchigar1,SeyedMohammad
RezaNasserzadeh1
1UniversityofTehran,Iran
MultipleFaultDiagnosisBased
onBinaryDecisionDiagram
KanYuan1,ShousongHu1
1NanjingUniversityofAeronauticsand
Astronautics,China







ApplicationofSimulationin
DesigningaSecureGridofDistributedWirelessSensor
Network
DibyenduChakrabarti1
1NewJerseyInstituteofTechnology,UnitedStates












35
řś

PosterSession2

12/10/200915:0015:30
Room:LongchampsI&II
p.102 SupplierManagement:
PracticeandPerformancein
ChineseManufacturingEnterprises

p.103

p.103


AKnowledgebasedDiscrete
EventSimulationApproachforSupplierSelectionwith
OrderAllocation

p.103

p.102

p.103


AdaptiveOptimalModeland
AlgorithmforDistributed
InventoryAllocationBased
onSteinerTree

p.103

p.102

ResearchonCollaborative
InnovationSystemof
AutomobileManufacturingSupplydemandNetwork
AgentsforSupportingUtility
TradeoffofNegotiation
betweenConstruction
ContractorandSuppliersAnEffectiveLinearApproximationMethodfor
GeometricProgramming
Problems

p.104

ChiaHuiHuang1,HanYingKao2
1KainanUniversity,Taiwan
2NationalDongHwaUniversity,
Taiwanp.104


ElectricityFuturesPrice
ForecastingBasedonError
CorrectionModel

p.104


AnIntegerProgramming
ModelforLoadOriented
ManufacturingControlAMachineSetupModelfor
TFTLCDCellBackEnd
ProcessYungChiaChang1,PingShunChen2,PeiChunChen11NationalChiaoTungUniversity,
Taiwan2ChungYuanChristianUniversity,
Taiwan



36 
řŜ

p.104


ModelingaBiCriteriaTwo
StageAssemblyFlowShop
SchedulingProblemwith
SequenceDependentSetup
Times


EfficientPoliciesforan
InventorySystemwithPower
DemandPatternandMixture
ofBackordersandLostSales

p.104


ModelingPhysicalSystems
forFailureAnalysiswithRate
CognitiveMaps
ManuAugustine1,OmPrakashYadav2,RakeshJain1,AjayPal
SinghRathore1
1MalaviyaNationalInstituteofTechnology,India
2NorthDakotaStateUniversity,
UnitedStates
FiniteTimeRuinProbability
forNonstandardPoisson
ModelwithDifferentInterest
Rates
TaoJiang1,LiyanWen1
1ZhejiangGongshangUniversity,
China

p.104

AnalysisofNonhomogeneous
InputDataUsingLikelihoodRatioTest
IssacShams1,KamranShahanaghi1
1IranUniversityofScienceand
Technology,Iran

p.105


ComparisonStudyofThree
DiversePassiveHydraulicEngineMounts
YunxiaZhang1,TingHao1,Wenbin
ShangGuan2,QishanFeng3
1ShanghaiNormalUniversity,China
2SouthChinaUniversityofTechnology,China
3ShanghaiGeneralMotorsCorporation
Ltd,China

p.105


SimulationTechnologyfor
NCTubeBendingProcess
ZhanDiGao1,ChengTongTang1,
AnMingChen1
1BeijingInstituteofTechnology,China

p.105


PerformanceofShipQueuing
RulesatCoalExport
Terminals
TengkuRasydanTengkuAdnan1,
DavidSier2,RaafatIbrahim1
1MonashUniversity,Australia
2CSIRO,Australia

p.105

JoaquinSiciliaRodriguez1,Jaime
FeblesAcosta1,ManuelGonzálezDelaRosa1
1UniversidaddeLaLaguna,Spain

p.104

ParticleSwarm
OptimizationBasedMachine
ArrangementforFillingConstructionofRockfillDams
JunweiZeng1,LiWang1,TingliangWang1,WenzhuoFan1,HuiGao1
1BeihangUniversity,China

YasamanMaboudian1,RasoulShafaei1
1KhajeNasirUniversityofTechnology,IranHaoyunYan1,HongyuLi2
1ShanghaiDianJiUniversity,China
2FudanUniversity,Chinap.103


AnAffinelyAdjustable
RobustOptimization
ApproachtoEmergency
LogisticsDistributionUnder
UncertainDemands
FengTang1,Lingzhang1,Junhuang1,Wenguoyang1
1GraduateUniversityofChinese
AcademyofScience,China

LongZhang1,BinqiHu1,Tao
Cheng1,YongZhou1,Yongxi
Zhang2,ShaoyuanLai2
1HunanElectricalPowerDispatchand
CommunicationBureau,China
2ChangshaUniversityofScienceand
Technology,Chinap.103

p.103

ZhaofangMao1,GangWang2,
XiaomeiLi1
1TianjinUniversity,China
2TianjinFAWXialiAutomobileCo.
Ltd,China

R.J.Dzeng1,NangFeiPan2,PeiRu
Wang1
1NationalChiaoTungUniversity,
Taiwan2NationalChengKungUniversity,
Taiwanp.102


ANovelApproachfor
CrossoverBasedonAttribute
Reduction–aCaseof0/1
KnapsackProblem

CombinationofArrivalRate
PredictionMethodandthe
G/G/1/KPollingSystemwithklimitedServiceDisciplineShinYeuLin1,ShihChengHorng2
1ChangGungUniversity,Taiwan
2ChaoyangUniversityofTechnology,TaiwanGeneratingLargeScale
NetworkforSolvingtheFlow
NetworkProblems

HsuHaoYang1,ShihWenWang1,
HuiTingKo1,JinChengLin1
1NationalChinyiUniversityofTechnology,Taiwan

ShubinSi1,HongyanDui1
1NorthwesternPolytechnical
University,Chinap.102

p.104

ShinGuangChen1
1TungnanUniversity,Taiwan

LingWang1
1NankaiUniversity,Chinap.102
ADEAEvaluationofSoftwareProjectEfficiency
ZijiangYang1,JosephParadi2
1YorkUniversity,Canada
2UniversityofToronto,Canada

1
TheLineHaulCostandCost
DriversforRoadFreight
TransportationinChina

MinimizingWeighted
NumberofTardyJobson
UnboundedSingleBatching
MachinewithFamilyJobs

ADistributionReverse
LogisticsModelDesignBased
onGreenSupplyChain
Management
XiaoqingGeng1,YuWang1,Cui
Sun1
1TianjinUniversityofFinanceand
Economics,China

RuiZheng1,HongyuLi1
1FudanUniversity,China

AkramZouggari ,LyesBenyoucef ,VipulJain2
1INRIA,France
2IITDelhi,NewDelhi,India
1

p.104

XiangZhang1,WeiWang1,Chen
Ye1,GuoxinWang1
1BeijingInstituteofTechnology,China

XiaojingWang1
1DongbeiUniversityofFinance&
Economics,Chinap.102

DesignofMultijob
CustomerOrderControlling
MechanisminComputer
AidedProcessPlanningand
SchedulingCongestionControlof
Tcp/aqmNetworks:  DoestheSimulationToolChange
Results?
TeresaAlvarez1,AnuarSalim1,
MohamedBolajraf1
1UniversityofValladolid,Spain

p.105


IntegratedDesignUsingDynamicSimulationof
ReverseOsmosisPlants
LuisPalacin1,TadeoFernando2,
CesardePrada2
1CentrodeTecnologiaAzucarera,Spain
2UniversityofValladolid,Spainp.105

AnApproachCombined
ResponseSurfaceMethodandParticleSwarm
OptimizationtoShip
MultidisciplinaryDesign
Optimization
HeshamGorshy1,XuezhengChu1,LiangGao1,PeigenLi1
1HuazhongUniversityofScienceand
Technology(HUST),Chinap.105


EvaluatingtheInformation
SystemsSuccessofERP
ImplementationinTaiwan’sIndustriesWenHsienTsai1,TsenShuTsaur1,
YuWeiChou1,JauYangLiu1,
JuiLingHsu2
1NationalCentralUniversity,Taiwan
2FengChiaUniversity,Taiwan

p.106


RoyaltyAnalysisforBOT
ProjectsBasedonThe
NegotiationViewpoint
ChaoChungKang1,ChengMin
Feng2,ChiuYenKuo2
1ProvidenceUniversity,Taiwan
2NationalChiaoTungUniversity,
Taiwanp.106

InvestigationofERP
ImplementationProblemsin
OrganizationEnvironment
WenHsienTsai1,WanRungLin1,
SinJinLin1,JuiLingHsu2
1NationalCentralUniversity,Taiwan
2FengChiaUniversity,Taiwan

p.106

ResearchontheInstitutional
InnovationofAgentConstructionSystemfor
GovernmentInvestmentProject:APerspectiveof
CriticalGovernanceFactorsYilinYin1,MinYan1
1TianjinUniversity,China

p.106


TheRelationshipBetween
Planning&ControlRiskand
ERPProjectSuccess
WenHsienTsai1,SinJinLin1,Wan
RungLin1,JauYangLiu1
1NationalCentralUniversity,Taiwan

p.106


MulticriteriaEvaluation
ModelforaSoftware
DevelopmentProject
ChangLinYang1,RongHwa
Huang1,MingTaHo1
1FuJenCatholicUniversity,Taiwan

p.106

Handsand:AToolfor
SimulatingHandoverTechniquesinCellularNetworks
TeresaAlvarez1,JavierCrespo1,
EduardoHernandez1
1UniversityofValladolid,Spain









37
řŝ

TechnologyandKnowledge
Management7

12/11/200909:0010:30
Room:LuxembourgI
Chairs:
FernandoTadeoChienChiangLin
Abstracts:seepage107 KnowledgeManagementand
Innovation:TheMediating
EffectsofOrganizationalLearning

TechnologyandKnowledge
Management8

12/11/200911:0012:30
Room:LuxembourgI
Chairs:BarbaraCimattiTomokoSaiki
Abstracts:seepage108 AMetaAnalysisofthe
InnovationIssue:BasedontheTechnologyManagementField









HungBinWang1,DingBangLuh1,Kuo
LiHuang2,RainChen21NationalChengKungUniversity,Taiwan
2SouthernTaiwanUniversity,Taiwan
RelationshipbetweenKnowledgeSharingand
AbsorptiveCapacityMediatedbyOrganizational  andTechnology
Factors:aConceptualModel
KnowledgeSpilloverofCore
HumanIntelligenceinIndustry
ClusterHongCai1,QiliLian1,QinLi2
1HuazhongUniversityofScienceand
Technology,China
2ZhengzhouUniversity,China










PredicttheTrendofInformation
TechnologyKnowledgeAppliedinHealthcareManagementResearchonKnowledge
FermentinginProductInnovation
JingbinHao1,RobertE.Williams1,Liang
Fang2,RenpingXu3
1UniversityofNebraskaLincoln,UnitedStates2ChinaUniversityofMiningand
Technology,China
3KunmingUniversityofScienceand
Technolgoy,ChinaExploringtheDisruptiveNature
ofDisruptiveTechnologyRoadmapfromTechnologytoIndustrialisation:TheCaseofSouthAfrica





řŞ


AVisualCuttingTool
ManagementPatternforFlexible
ManufacturingSystems
GuoxinWang1,YanYan1,HidehitoNakajima2,XiangZhang1,HairuiLi1
1BeijingInstituteofTechnology,China
2BigDaishowaSeikiCoLtd,Japan







AGRASPAlgorithmforthe
TwoMachineFlowShopProblemwithWeightedLate
WorkCriterionandCommon
DueDate
Amirhasanzadeh1,Hamidafshari1,Kamrankianfar2,Mehdifathi3,Afshin
OroojlooyJadid2
1AmirKabirUniversityofTechnology,Iran
2IsfahanUniversityofTechnology,Iran
3IranUniversityofScienceandTechnology,
Iran




38 


AMethodologyofToolLifecycle
ManagementandControlBasedonRFID
GuoxinWang1,HidehitoNakajima2,
YanYan1,XiangZhang1,LuWang1
1BeijingInstituteofTechnology,China
2BigDaishowaSeikiCoLtd,Japan

MichaelKachienga1
1UniversityofPretoria,SouthAfricaCombinationofGenetic
AlgorithmandLPmetrictoSolve
SingleMachineBicriteria
SchedulingProblem
M.BahadorAryanezhad1,ArminJabbarzadeh1,AbalfazlZareei11IranUniversityofScienceandTechnology,Iran

AlanPilkington1
1RoyalHolloway,UniversityofLondon,UnitedKingdomASurveyofMetalWorkingCompanies’Readinessfor
ProcessPlanningPerformanceMeasurements
StaffanAnderberg1,TomasBeno1,Lars
Pejryd1
1UniversityWest,Sweden

HongFengLai1
1NationalUnitedUniversity,Taiwan

LucianaAndrawina1
1BandungInstituteofTechnology,IndonesiaApplyingRoughSetTheoryin
EvaluatingtheCompetitiveness
ofModernServiceIndustryin
GuangdongProvince
WenjingYu1,YuanbiaoZhang1,
MinglangCui1,ZhouLi1
1JinanUniversity,China

XiaoboWu1,WeiDou1,LuxiChen1
1ZhejiangUniversity,China

CustomizationProcessAppliedto
theDesignofAssistiveDevices

BachSuNguyenPhan1,MartinLand1,
GerardGaalman1
1UniversityofGroningen,Netherlands

ShannBinChang1,ShuMinChang2
1LingTungUniversity,Taiwan
2NanKaiUniversityofTechnology,Taiwan

ShuHsienLiao1,ChiChuanWu1
1TamkangUniversity,Taiwan
InformationSharingBasedon
SocialNetworkConstruction
UnderDynamicAllianceEnvironment:ASimulation
Study

ProductionPlanningandControl4
12/11/200909:0010:30
Room:LuxembourgII
Chairs:AnilVarmaJoaquinSiciliaRodriguez
Abstracts:seepage109WorkloadControlwith
ContinuousReleaseProductionPlanningandControl5
12/11/200911:0012:30
Room:LuxembourgII
Chairs:
RenzoAkkermanTimoKnuutila
Abstracts:seepage110 PreferencebasedAdaptive
GeneticAlgorithmfor
MultiobjectiveAdvanced
PlanningandSchedulingProblem
JunyuYang1,WenchengTang1
1SoutheastUniversity,ChinaMulticonditionedand
CapacitatedProductionPlanning
ModelforRemanufacturing
System
LiuGuangfu1,YangXiaowen1
1TongjiUniversity,ChinaSchedulingWithUncertain
ProcessingTimes:ApplyingRobustScheduleOn
TwoMachineFlowShopWith
Constraints
SaifUllah1,QiongLiu1,ChaoyongZhang1,YasserAwan1
1HuazhongUniversityofScienceand
Technology,ChinaAClosedLoopApproachtoContinuousProcessScheduling
ChristophSchwindt1,SaschaHerrmann2,HannoSagebiel1
1ClausthalUniversityofTechnology,Germany
2FraunhoferGesellschaft,Germany
JointEconomicLotSizeModel
withQualityImprovementforA
SingleSupplierandASingle
BuyerCooperativeCollaboration
DockiSaraswati1,AndiCakravastia2,
BermawiP.Iskandar2,AbdulHakim
Halim2
1UniversitasTrisakti,Indonesia
2InstitutTeknologiBandung,Indonesia







FacilitiesPlanningandManagement1

12/11/200909:0010:30
Room:LuxembourgIII
Chairs:WooseungJang
ZiqiLiao
Abstracts:seepage111
 HubArcSelectionforFreight
Consolidation
SeanCarr1,WooseungJang2
1NorthCarolinaStateUniversity,UnitedStates
2UniversityofMissouri,UnitedStatesAStudyonFuzzyDecisionofFacilityManagementOutsourcingBasedonSWOT
Analysis

EngineeringEducationandTraining1

12/11/200911:0012:30
Room:LuxembourgIII
Chairs:FrodeEikaSandnes
FuManHsieh
Abstracts:seepage112TheInfluenceofTransformationalLeadershipand
SupportforInnovationon
OrganizationalInnovation:fromtheVocationalHighSchoolTeachers’Perspective
HsiChiHsiao1,JenChiaChang2,
YaLingTu3
1ChengShiuUniversity,Taiwan
2NationalTaipeiUniversityofTechnology,Taiwan3NationalChanghuaUniversityof
Education,Taiwan

JimingCao1,QianLi1
1TongjiUniversity,ChinaPlanningBlockWidthsfor
StorageYardsofContainerTerminalswithParallelBlocksYuyang1,XuedongLiang1,GerogeLSmith2,Jingwang1,XiaoleiWang1
1ChongqingUniversity,China
2InstituteofIndustrialEngineers,UnitedStatesJörgWiese1
1UniversityofPaderborn,Germany
SchedulingofStabilization
SurgicalCaresinCaseofa
DisasterIssamNouaouri1,JChristopheNicolas1,
DanielJolly1
1UniversitédArtois,FranceACostBasedSetCovering
LocationAllocationProblemwithUnknownCoveringRadiusAStudyonCompetitiveLocation
ofExpressOperationStation
ChangjunXu1,DachengLiu1,
ZhingfangLu1,JianhuaJiang1,Xin
Zheng1,ShanHuang1
1TsinghuaUniversity,ChinaStudents’ExperiencesofSupervisioninDoctoral
EducationinIndustrial
EngineeringandManagement
KatjaLahenius1,MiiaMartinsuo2
1HelsinkiUniversityofTechnology,Finland
2TampereUniversityofTechnology,Finland







DevelopingOnthejobTrainingProgramfortheOccupational
SafetyandHealthPersonnelin
NanotechnologyIndustriesFumanHsieh1,PerngJyTsai2,WangYi
Chen3,ChenPingChang3
1WentzaoUrsulineCollege,Taiwan
2DepartmentofEnvironmentaland
OccupationalHealth,NationalChengKung
University,Taiwan
3InstituteofOccupationalSafetyand
Health,Taiwan







FactorsAffectingFacultyMembers’IntegrationofElectronicCommunicationin
Teaching
MuratDurucu1,FethiCalisir1
1IstanbulTechnicalUniversity,Turkey

MahdiBashiri1,FatemeFotuhi1
1ShahedUniversity,Iran
IEStudentEducationinChina
andItsDevelopment




39
řş

HumanFactors1

12/11/200909:0010:30
Room:MontparnasseI
Chairs:RammohanMaikala
YirenDong
Abstracts:seepage113 TheExpansionofthePartial
DifferentialEquationsModelsoftheABRSystemandtheConditionoftheCommunication
Process
MasahiroAruga1,ArithoEndo2,
KiyotakaTakagi1,HiroshiTanaka2
1TokaiUniversity,Japan
2TokyoMedicalandDentalUniversity,Japan



HumanFactors2

12/11/200911:0012:30
Room:MontparnasseI
Chairs:MasahiroAruga
RavindraGoonetilleke
Abstracts:seepage114
 ErgonomicsSolutionsfor
ImprovingSurgeryPerformance
ofInterlockingIntramedullary
Nails
ShaolongKuang1,TianmiaoWang1,Lei
Hu1,WenyongLiu1,JunqiangWang2
1BeihangUniversity,China
2JishuitanHospital,ChinaUsabilityandFunctionality:A
ComparisonofProjectManagers’andPotentialUsers’Evaluations
TheSuccessoftheSouthAfrican
ConstructionIndustryintheInternationalMarket:IsDiversity
anIssue?

JoseMiranda1,MarieLouiseBarry1
1UniversityofPretoria,SouthAfrica








DeterminationofMaximum
AcceptableWeightofHandlinginCombinedManualMaterials
HandlingTasks
KaiWayLi1,ChihFangLiu1
1ChungHuaUniversity,Taiwan







AnAssessmentofaWorkloadPredictiveModelinManual
MaterialsHandlingTasks
KaiWayLi1,ShangWeiTseng1,
RuifengYu2
1ChungHuaUniversity,Taiwan
2TsinghuaUniversity,China




ŚŖ


CrewResourceManagement
TrainingforImprovingTeam
PerformanceofOperatorsin
KoreanAdvancedNuclearPower
Plant


AnAffectiveCognitive
FrameworkofProductEcosystem
DesignAResearchontheMechanismof
LeveragingInnovation
CapabilitiesViaEntrepreneursin
SMEs




AdaptabilityofRewardSystem
forKnowledgeBasedCompetition
ShujuanZhang1,WeiShi1,XuanWang1,
G.Q.Liang1
1NorthwesternPolytechnicalUniversity,
China

AnAutomatedApproachfor
IdentificationandResolutionofSpatialClashesinBuilding
DesignAndreasRadke1,TosteWallmark2,MitchellTseng1
1HongKongUniversityofScienceand
Technology,HongKong
2TectonLimited,HongKong
IntegratingHumanBehaviour
intoFactorySimulationA
FeasibilityStudy
RalphRiedel1,EgonMueller1,Ruediger
vonderWeth2,NoahPflugradt1
1ChemnitzUniversityofTechnology,Germany
2UniversityofAppliedSciencesDresden,GermanyDesignofExperimentsfor
SimulationModelswith
StochasticConstraints
ShiMu1,JunYin1,JunYuan1,SzuHui
Ng1
1NationalUniversityofSingapore,
SingaporeIntelligentAgentsBehaviorin
theQueueingProcess:IntegratingCellularAutomata&Genetic
Algorithms
KarthikSankaranarayanan1,ErikR
Larsen1,AnnVanAckere2
1UniversityofLugano,Switzerland
2UniversityofLausanne,Switzerland

SupingZhang1,QingruiXu1
1ZhejiangUniversity,China

ADesignProcessforTextureSegmentation
HeeKooiKhoo1,HongChoonOng1
1UniversitiSainsMalaysia,Malaysia

FengZhou1,RogerJiao2,QianliXu1,
SonglinChen1,XingdaQu1,MartinHelander1
1NanyangTechnologicalUniversity,Singapore
2GeorgiaInstituteofTechnology,UnitedStates




40 



SaKilKim1,JeYunPark1,SeongNam
Byun2
1KoeraAtomicEnergyResearchInstitute,SouthKorea
2KyungHeeUniversity,SouthKorea

APrealarmSystemforVisualFatigueinanICPackaging
FactoryJhihTsongLin1,GuoFengLiang1,
SheueLingHwang1,EricMinyangWang1
1NationalTsingHuaUniversity,Taiwan

MahdiBashiri1,AliSalmasnia1
1ShahedUniversity,Iran

RammohanMaikala1,VincentCiriello1,PatrickDempsey1,NiallOBrien1
1LibertyMutualResearchInstitutefor
Safety,UnitedStates

AyseElvanBayraktaroglu1,Fethi
Calisir1,CigdemAltinGumussoy1
1IstanbulTechnicalUniversity,TurkeyRoleofFloorFrictional
CharacteristicsandGenderon
PsychophysiologicalResponses
DuringDynamicPushing

SystemsModelingandSimulation1

12/11/200909:0010:30
Room:MontparnasseIIChairs:EgonMuellerAdamNg
Abstracts:seepage115
DecisionMakingforInteractiveOptimizationofCorrelated
DesirabilityFunctions







SystemsModelingandSimulation2

12/11/200911:0012:30
Room:MontparnasseIIChairs:
ThongNgeeGoh
RalphRiedel
Abstracts:seepage116 CreatingaSimulation
EnvironmentforCritical
InfrastructureInterdependencies
Study

Safety,SecurityandRiskManagement1

12/11/200909:0010:30
Room:MontparnasseIII
Chairs:AssedHaddadMinWang
Abstracts:seepage117
 DevelopingaScaleMeasurement
ofMarketUncertainty:ACluster
AnalysisonTaiwan’sFinancialServicesIreneEusgeld1,CenNan1
1SwissFederalUniversityofTechnology
Zurich,Switzerland

ShuHsienLiao1,WenJungChang1,Da
ChianHu1,YiWenLin1
1TamkangUniversity,Taiwan
OptimizingWheatStorageand
TransportationSystemUsingaMixedIntegerProgramming
ModelandGeneticAlgorithm:A
CaseStudyRezaZanjiraniFarahani1,NasrinAsgari1,HosseinHojabri2,Amir
ArdestaniJaafari2
1NationalUniversityofSingapore,
Singapore
2AmirkabirUniversityofTechnology,Iran






IntelligenceandImpactContests
inDefendingaSingleObjectwithImperfectFalseTargets
StockIndicesAnalysisBasedon
ARMAGARCHModel
WeiqiangWang1,YingGuo1,ZhendongNiu1,YujuanCao1
1BeijingInstituteofTechnology,ChinaCasebasedHFACSfor
Collecting,Classifyingand
AnalyzingHumanErrorsin
MarineAccidents
YongtaoXi1,QuangenFang1,WeijiongChen2,ShenpingHu1
1ShanghaiMaritimeUniversity,China
2LibraryofShanghaiMaritimeUniversity,
China


GlobalBifurcationsfora
RotorActiveMagneticBearings
SystemHongzhiTong1,FenghongYang2,Lihua
Chen3
1UniversityofInternationalBusinessand
Economics,China
2CentralUniversityofFinanceand
Economics,China
3BeijingUniversityofTechnology,China






Chaoticvs.RandomCoverage
Missions
FelixHackbarth1
1HamburgUniversityofTechnology,GermanyRiskSimulationforResidential
Development:ACaseStudyfor
anUncertainMarketinSouthAfricaLeonPretorius1,ChanghuaLi2
1UniversityofPretoria,SouthAfrica
2HefeiUniversity,China

SystemDynamicsSimulationand
OptimizationwithFuzzyLogicAdamT.S.Ng1,MuhammadIqbalBin
Khirudeen1,TonyHalim2,SieYong
Chia2
1NationalUniversityofSingapore,
Singapore
2TemasekPolytechnic,SingaporeQiZhang1,GuangtaoYu2,ErpingWang1
ResearchInstitute,China
2University,China







QuantitativeRiskAnalysis
AppliedtotheGasesIndustryAssedHaddad1,ThaisaSá1,Erick
Galante2
1FederalUniversityofRiodeJaneiro,Brazil
2BrazilianArmy,BrazilOntheAnatomyofOperational
Risk
AmerigoSilvestri1,EnricoCagno1,
PaoloTrucco1
1PolitecnicoDiMilano,Italy
SafetyCultureinPetrochemical
CompaniesinBrazil
AnastacioPintoGoncalvesFilho1,Jose
CelioSilveiraAndrade2,MarciaMara
OliveiraMarinho2
1MinistryofLabourandEmployment,
Brazil
2BahiaFederalUniverstiy,Brazil

STARTS:ADecisionSupport
ArchitectureforDynamic
SecurityConfiguration
Management
AnandSingh1,DavidLilja1
1UniversityofMinnesota,UnitedStatesAComparisonofFriction
MeasurementResults  UsingTwoSlipmeters
KaiWayLi1,ChingSuiHung1
1ChungHuaUniversity,TaiwanPatriziaAgnello1,SilviaAnsaldi1,Paolo
Bragatto1,PaoloPittiglio1
1ISPESLNat.Inst.Prevention&Safetyat
Work,Italy
CulturalBackgroundsof
EmployeesSafetyBehaviors:
CodingandClusterAnalysisonParticipantObservation
1

Safety,SecurityandRiskManagement2

12/11/200911:0012:30
Room:MontparnasseIII
Chairs:
LeonPretorius
QingpeiHu
Abstracts:seepage118

RevivingKnowledgeand
PreventingAccidentsinProcess
Industries
ApplicationofFormalSafety
AssessmentMethodologyonTrafficRisksinCoastalWaters&
HarborsofFujianProvince
JinpengZhang1,ShenpingHu1
1ShanghaiMaritimeUniversity,China







RuiPeng1,GregoryLevitin2,MinXie1,
SzuHuiNg1
1NationalUniversityofSingapore,
Singapore
2TheIsraelElectricCorporationLtd.,Israel









41
Śŗ

EBusinessandECommerce1
12/11/200909:0010:30
Room:MontparnasseIVChairs:LishengWang
IliasSantouridis

Abstracts:seepage119 RobustSegmentationfortheServiceIndustryUsingKernel
InducedFuzzyClusteringTechniques
ChihWang1
1NationalChungHsing  University,
TaiwanResearchontheRelationship
BetweenCustomerValueofEbusinessandCustomer
Retention:AnEmpiricalinChina

EBusinessandECommerce2
12/11/200911:0012:30
Room:MontparnasseIVChairs:ChihWang
AntonioGrilo
Abstracts:seepage120

 InvestigatingtheMediation
EffectofSatisfactionontheServiceQualityandCustomer
LoyaltyLink:EmpiricalEvidence
fromGreekCustomersofInternetShops
IliasSantouridis1,PanagiotisTrivellas1
1TechnologicalEducationInstituteof
Larissa,GreeceGuozhengZhang1,XiaohongChen1,
FamingZhou2
1CentralSouthUniversity,China
2HunanAgriculturalUniversity,ChinaTheRelationshipsamongBrand
Image,BrandTrust,andOnlineWordofMouth:anExampleof
OnlineGaming

QinghuaZhai1,MinghaiYe1
1TongjiUniversity,China







Z.Zhang1,MingzhouJin1
1MississippiStateUniversity,UnitedStates
AnalysisofInteroperability
ValuePropositionintheArchitectural,Engineeringand
ConstructionSector
AntonioGrilo1,Ricardo
JardimGoncalves1,Virgilio
CruzMachado1
1FCTUNL,PortugalTheRelationshipBetweenERP
SoftwareSelectionCriteriaand
ERPSuccess
WenHsienTsai1,PeiLingLee1,
YuShanShen1,ChingChienYang2
1NationalCentralUniversity,Taiwan
2ChungChouInstituteofTechnology,Taiwan







42 
ŚŘ


ExaminingtheFactorsAssociated
withConsumer’sTrustintheContextofBusinesstoConsumer
ECommerce
KimDungPhung1,KueiLingYen2,
MingHsiungHsiao1
1ShuTeUniversity,Taiwan
2NationalSunYatsenUniversity,Taiwan









IncompletePairwiseComparisonMatricesinMultiAttribute
DecisionMaking
SándorBozóki1,JánosFülöp1,Lajos
Rónyai1
1MTASZTAKI,HungaryADecisionMakingSoftwareforEndofLifeVehicle
Disassemblabilityand
RecyclabilityAnalysisFeriAfrinaldi1,MuhamadZameriMat
Saman2,AwaluddinMohamed
Shaharoun2
1AndalasUniversity,Indonesia
2UniversitiTeknologiMalaysia,MalaysiaArchitecturalDesignProposalsSelectionBasedonFuzzy
AnalyticHierarchyProcess
HaoQin1,FanChen1,PingyingLin1,
ShutianLi1
1ZhejiangUniversity,ChinaAnEmpiricalResearchonthe
RelationshipbetweenPerceived
CustomerValueandEloyalty
LishengWang1,ShaoboSun1,Jinxiang
Zha2
1ShandongUniversity,China
2ZhejiangUniversity,ChinaDongLingXu1
1TheUniversityofManchester,United
Kingdom
OnlineCustomizationfor
Apparel:theRolesof
InvolvementandInnovativeness
YunWang1,Chenyinliu2
1NationalPingtungUniversityofScienceandTechnology,Taiwan
2IShouUniversity,Taiwan

ShuHsienLiao1,YuChunChung1,R.
Widowati1
1TamkangUniversity,Taiwan

AnalysisofCapacityConstrained
SequentialAuctionsinDuopolyMarketEnvironmentAnEmpiricalStudyoftheEffect
ofCustomerSatisfactionandIts
TwoDimensionsonOnlineCustomerLoyalty

DecisionAnalysisandMethods5

12/11/200909:0010:30
Room:MontparnasseV
Chairs:BertrandMareschalHuanMinXu
Abstracts:seepage121
ApplicationofMultipleCriteria
DecisionAnalysisinImpact
AssessmentofCarbonLabellingAGeneralFuzzyTOPSISBased
onNewFuzzyPositiveand
NegativeIdealSolution
NikbakhshJavadian1,Mohammad
Kazemi1,FahimeKhaksarHaghani1,MehdiAmiriAref1,RezaKia2
1MazandaranUniversityofScienceand
Technology,Iran
2IslamicAzadUniversity,IranOnNonExistenceofNash
EquilibriumofMPersonGamewithPureStrategyforDelivery
Services
KazukiTakahashi1,UshioSumita2
1TokyoGasCo.,Ltd.,Japan
2UniversityofTsukuba,Japan







DecisionAnalysisandMethods6

12/11/200911:0012:30
Room:MontparnasseV
Chairs:
MalickNdiaye
SorooshNalchigar

Abstracts:seepage122 ANewDecisionMakingApproachforOptimizationof
MultipleResponseProblem
MahdiBashiri1,MajidRamezani1
1ShahedUniversity,Iran
CustomerBehaviourModellingintheMaximumCaptureModel
MalickNdiaye1
1KingFahdUniversityofPetroleumand
Minerals,SaudiArabiaConcurrentbasedAnalysis
ModelofProductDevelopment
FlowCombiningForwardwith
BackwardChain
HuanMinXu1,MingHaiYuan1,
AiMinJi1,DaPengWei1
1HoHaiuniversity,ChinaCostBenefitAnalysisandPublicProjectDecision
XizhenGao1,YuLi2
1TianJinUniversity,China
2TianJinUniversityofTechnology,ChinaCompetitivenessFactorAnalysis
ofPublicTrafficinHebei
Province
HuiSun1,ZhengxuRen1,ZhiqingFan1,
YeShi1
1TianjinUniversity,ChinaDesignofaDecisionSupport
SystemforSelectingultimodal
Transportationroute:An
IntegratedModelUsingAHPand
ZOGPCasestudy
Thailand–Vietnam
WarapojMeethom1,Athkornkengpol1
1KingMongkutsUniversityofTechnology
NorthBangkok,Thailand









43
Śř

PosterSession3

12/11/200910:3011:00
Room:LongchampsI&II
p.123 KinematicAnalysisand
PostProcessingAlgorithm
Researchfor5AxisCNC
MachineToolswitha
UniversalHead

p.124


TheSimulationofCutting
ForceofFreeformSurfaceMachining  withBallend
MillingCutter

p.124

ColdNosingProcess
ModelingandSimulationfor
ManufacturingofAluminium
ConicalMilkCan

p.124

p.124

JinnJongSheu1,HsienHsiuSu1
1NationalKaohsiungUniversityofAppliedSciences,Taiwan

p.123


AManufacturing
PerformanceEvaluation
ModelforNotebookComputerManufacturers

p.124

p.123


AnalysisoftheForming
DefectsoftheTrapezoidal
InnergearSpinning

p.124

ResearchonToolPath
PlanningforFiveAxis
Machining

p.124

p.124

ChiJieLu1,ChihHsiangChang2,
ChienYuChen1,ChihChouChiu2,
TianShyugLee3
1ChingYunUniversity,Taiwan
2NationalTaipeiUniversityofTechnology,Taiwan
3FuJenCatholicUniversity,Taiwan



44 
ŚŚ

p.125

p.125

p.125

YanhongLiang1,RunhuaTan1,ChaoyangWang2,ZhiGuangLi1
1HebeiUniversityofTechnology,China
2HebeiPolytechnicUniversity,ChinaCustomerOrientedLibraryServicesforChineseHigher
Education
JiahuiJiang1,YongbingZhang2
1LibraryofSouthwesternUniversityofFinanceandEconomics,China
2UniversityofTsukuba,Japan

p.126


AnUbiquitousInfrastructure
ApplicationstoSupport
Museum’sServiceChenWoKuo1,JohannesK.
Chiang1
1NationalChengchiUniversity,Taiwan

p.126


DemonstrationStudyon
SmallandMediumHightech
EnterprisesGrowth:TheCase
ofDalianComputeraided
ClassificationofPatents
OrientedtoTRIZ


ResearchonParameter
TransferringComplexityof
AssemblyVariantDesign
XinshengXu1,XinCheng1,ZhengxiangLi2
1ChinaJiliangUniversity,China
2ZhejiangUniversity,China

TheValuationofMoneyBack
GuaranteesinRetailingMarkets:ARealOption
ApproachLiehMingLuo1,HuiTzuLee2,
YuPingHsieh3
1FuJenCatholicUniversity,Taiwan
2NationalChungHsingUniversity,
Taiwan3ChihleeInstituteofTechnology,Taiwanp.126

ResearchontheServiceoriented
ManufacturingModel
NaGao1,SongzhengZhao1,Xiaodi
Zhang1
1NorthwesternPolytechnical
University,China

YenTsungHuang1,IChunChen1
1TunghaiUniversity,Taiwan

p.125


ANewClassificationMethod
ontheBasisofa
PatentScienceRelationship
YanRuLi1,TzuYingLi1
1UniversityofAletheia,Taiwan


EstimatingtheInquiringTimeIntervalforthePatentAnalysisbytheTechnology
ObsolescenceCycle

TheAntecedentsand
ConsequencesofCustomerKnowledgeDevelopmentin
NewProductDevelopmentInternationalComparisonon
theCoordinationDegree
BetweenEconomic
DevelopmentandBERD
Investment
HaifengWang1,YafeiLuo1
1BeijingUniversityofTechnology,China

LinLi1,PengfeiZhou2,YanWang1
1DalianJiaotongUniversity,China
2DalianUniversityofTechnology,China

PeinanLi1,RuifengGuo1,Pin
Wang1,YanHuang1
1ShenyangInstituteofComputingTechnology,ChineseAcademyof
Sciences,China
StockIndexPrediction:A
ComparisonofMARS,BPN
andSVRinanEmergingMarketp.125

AMultiAgentandExtremalOptimizationSystemfor
SteelmakingContinuousCastingHotStripMillIntegratedScheduling
ForecastingStockPriceUsingNonlinearIndependentComponentAnalysisand
SupportVectorRegression

TheEmpiricalStudyonthe
CreationofCorporate
IntellectualCapitalfromthe
PerspectiveofSocialCapital
JunyiRen1
1YantaiUniversity,Chinap.125

HsiaoChungWu1,HungYiChen1
1ChaoyangUniversityofTechnology,TaiwanQinxiangXia1,LingyanSun1,
XiuquanCheng2,BangyanYe1
1SouthChinaUniversityofTechnology,China
2GuangzhouCivilAviationCollege,China

p.123

p.125

IrajMahdavi1,AmirhoseinFekri
MoghaddamAzar1,Morteza
Bagherpour2
1MazandaranUniversityofScienceandTechnology,Iran
2IslamicAzadUniversityofShiraz,
Iran

ChiJieLu1,JuiYuWu2,
ChengRueiFan3,ChihChouChiu3
1ChingYunUniversity,Taiwan
2LunghwaUniversityofScienceand
Technology,Taiwan
3NationalTaipeiUniversityofTechnology,Taiwan

NoiseIdentificationandFaultDiagnosisfortheNew
ProductsoftheAutomobileGearboxWenlishang1,Yigongyan2,Haibo
shi1
1ShenyangInstituteof
Automation,ChineseAcademyof
Science,China
2ChangchunUniversityofTechnology,China


ApplyingFuzzyRuledBasedtoFlexibleRoutingProblem
inaFlexibleManufacturing
SystemConstructingModelof
OrganizationalInternal
KnowledgeIntegrationBased
onCulturalAlgorithm
Sihuachen1,Changqitao1,Weihe1
1JiangXiUniversityofFinanceAnd
Economics,China

RigengJi1,YongZaiLu1
1ZhejiangUniversity,China

RongHwaHuang1,ChangLinYang1,HuilungShih1
1FuJenCatholicUniversity,Taiwan

p.123


ASmartModelforUrban
TicketingBasedonRFID
Applications
MariaGraziaGnoni1,Alessandra
Rollo1,PiergiuseppeTundo1
1Dept.ofEngineeringfor
Innovation/Universityofsalento,Italy

LeiShi1,EnFuLiu2,YiZhang1,PengChen1,ZongbinLi1
1XianJiaotongUniversity,China
2HebeiUniversityofScienceand
Technology,Chinap.123

p.125

ZhideLiu1,JiabinChen1,
YongqiangHan1,ChunleiSong1
1BeijingInstituteofTechnology,China

ChunXie1,WeiminZhang1,
XinyuanHe2
1TongjiUniversity,China
2ShenyangMachineTool(Group)CO.,
LTD,Chinap.123

ANewGAbasedRBFNeural
NetworkwithOptimal
SelectionClustering
AlgorithmforSINSFaultDiagnosis

p.126


ReachabilityAnalysisofServiceProcessModelBased
onPolychromaticSets
XinqinGao1,YanLi1,MingshunYang1,QilongYuan11XianUniversityofTechnology,China

p.126

SafetyFeasibilityAnalysison
theLiquidOrganicHeat
TransferMaterialHeaterUsedintheProductionProcessof
BleachingPowderConcentrate
HuiCui1,ZhishengXu1,Wenhua
Song2
1CentralSouthUniversity,China
2TianjinUniversityofTechnology,China

p.126


TheCharacteristicsof
TemperatureNeartheCeiling
ofLiquidFiresinVertical 
LaminarCleanRoom
Environments

TheEmpiricallyComparativeAnalysisofAdvanced
ManufacturingParadigmof
Chinese,JapaneseandSouth
KoreanEnterprisesJunyiRen1
1YantaiUniversity,Chinap.127


StochasticAnalysisonProbabilityofFireScenarios
inRiskAssessmentto
OccupantEvacuation
GuanquanChu1,JinhuiWang2
1WaterborneTransportationInstitute,
MinistryofTransport,China
2ShanghaiMaritimeUniversity,China

p.126

p.127


MaintenanceBehaviorBased
PredictionSystemUsingData
MiningPedroBastos1,RuiLopes1,Luis
Pires1,TiagoPedrosa1
1InstitutoPolitécnicodeBragança,Portugalp.127

ConceptAnalysisforService
OrientedManufacturing
BasedonInterpretive
StructuralModelingYisong(Lydia)Zheng1,DongLi1,
FengZhao1
1NankaiUniversity,China







YanHuo1,YeGao1,HongMeiWu1,
JianHeZhao1
1HarbinEngineeringUniversity,
China

p.126


LargeEddySimulationof
SmokeMovementina
TeachingBuilding
JianHeZhao1,YeGao1,HongMei
Wu1,YanHuo1
1HarbinEngineeringUniversity,
China

p.127


StudyontheAssessment
MethodofAgroecosystem
HealthBasedonthe
PressureStateResponse
Model
BoLi1,H.L.Xie2,H.H.Guo1,Ying
Hou1
1BeijingNormalUniversity,China
2JiangxiUniversityofFinance&
Economics,Chinap.127

ModelingandAnalyzing
SafetycriticalParallelseries
SystemSafetyQingSun1,LirongCui1,RongPan2
1BeijingInstituteofTechnology,China
2ArizonaStateUniversity,UnitedStatesp.127


IntegratingSociotechnologicalFactorsAnalysisIntoNuclearPower
PlantEventReportandSafety
Evaluation:ASystematic
Framework
ZiqingZhai1
1ShanghaiJiaoTongUniversity,Chinap.127

ComparsiontheMaintenance
BetweenTwoUnitParallelStandbySystemsand
2outof3StandbySystems
MinWang1
1ChaoyangUniversityofTechnology,Taiwanp.127


RiskAnalysisoftheCityGas
PipelineNetworkBasedontheFaultTreeYilinYin1,GuangliLin1
1TianjinUniversity,China





45
Śś

46 
ŚŜ

Abstracts



47
Śŝ

Session
TechnologyandKnowledgeManagement1
Date
12/9/2009Time
11:0012:30
Room
LuxembourgI
Chairs
ChuiYoungYoon,YuyaKajikawaDesigningaKeyPerformanceIndicatorSystemfor
TechnologicalInnovationAuditatFirm’sLevel:AFrameworkandanEmpiricalStudy
HaiAoZheng1,JeanJacquesChanaron2,JianxinYou1,XiaoliChen3
1ChineseAcademyofS&TManagement,China
2GrenobleEcoledeManagement,France
3ChemnitzUniversityofTechnology,GermanyThis research aims at making a step further in building amethodology framework of innovation performance audit. With
adopting the ideology of performance measurement system, aframework of key performance indicator(KPI) system including
three level issues of ‘what is input’, ‘what is done’ and ‘what
happens’isdesignedfortechnologicalinnovationaudit,whichcanreflecttheperformanceoftechnologicalinnovationat firm’slevelcomprehensively. And then, a questionnaire survey on line is
conducted to test the validity of the key performance indicator
system. Based on data analysis, the KPI system is proved to be
effective as a whole, of which most indicators not only are
important, but also could be measured easily in firms. Finally,
indepth innovation performance audit of four hitech firms is
takenasacasestudytoverifythevalidityoftheKPIsystem.
AssessingtheDevelopmentPhaseofEmergingTechnology:The
WoodPelletsCase
AijaTapaninen1,MarkoSeppänen1
1TampereUniversityofTechnology,Finland
Climate change has highlighted the potential for bioheatingsolutions, including wood pellet technologies. This study
investigates the development phase of an emerging technology
regardingwoodpelletsthatisassessedthroughpublishingactivity
in different sources. The results show that the number of
publications has increased significantly in the 21st century. This
indicatestheacceleratingincreaseintheofthecurrenttechnology.
StrategicManagementofTechnologyObjectivesinEnterprisePracticeAConceptualFrameworkKariSahlman1,HarriHaapasalo2
1NokiaSiemensNetworks,Finland
2UniversityofOulu,Finland
Rapid changes in economical environment and in technology
induce major challenges for companies to strategically manage
theirtechnologicalcapabilitiesforsustainedcompetitiveness.Field
of strategic management of technology is exceptionally complex,and there exist no commonly agreed frameworks or established
practices. In this paper is presented the objectives elements of
strategic management of technology in a conceptual framework.
The framework content is based on enterprise practice, and its
theoreticalmodelisderivedfromintegratedmanagementtheory.
The classified objectives elements comply with conceptions on
strategic management and reflect the need of continuoustransformation of company’s offering and business models in afiercely competitive environment.  The framework with itselements classification provides structure and clarity, and it is
useful for constructing strategic management of technology
practices in enterprises. The framework is also suggested to
provideframeofreferenceforscholarsforfurtherelaboration.



48 
ŚŞ

HowPopularamIoutsidemyownCommunity:aMixed
RegressionmodelformappingTechnologicalInnovationinthe
USGreenEnergySector
PiyasiChoudhury1,HoseinFallah1
1StevensInstituteofTechnology,UnitedStates
While patent citations provide a powerful way of identifying theprocessofknowledgetransfer,thequestionis:arefuturecitationsby patents within the same community better drivers of
knowledgeflowthanpatentcitationsfromadifferentcommunity?
In this paper, the authors present a mixed regression model to
studythedifferentialeffectofthesetwoclassesofpatentcitationsas a motivating factor for future innovations. The study involves
analysisofpatentswithinthegreenenergysectorintheUSduringthetimeframe1976to2008.Theempiricalresultssuggestthatthereisapositiverelationshipbetweenbothoftheseclassesofcitationsand the creation of new patents. Furthermore, it shows that thecitations from a different community would be a better drivingfactorbehindnewinnovationsthancitationsfromwithinthesame
community.
ATechnologyTreeBasedVNDmodelforIdentifyingtheTop
TechnologiesintheUSRenewableEnergyIndustryPiyasiChoudhury1,HoseinFallah1
1StevensInstituteofTechnology,UnitedStatesThis paper examines the technology trajectory evolution of thegreenenergyindustryintheUS.Inparticular,itidentifiesthetop
threecommunitieswithinthissectorandsummarizestheirgrowth
patterns.WeanalyzedtheUSgreenenergypatentsfrom19802005
and proposed a green technology tree”, the structure of which
symbolizes the growth pattern of the core green technologies.
Basedonthistree,wedesignedtheVNDmodelthatdividesthese
top green energy communities into three separate categories: the“Veteran” category representing patent classes that have been in
prominence from the initial days of green revolution, the“Newbie” category that focuses on the recently evolving green
technologies and finally, the “Downgraded” category which is arepresentative
of
the
oncepopularnowdisappearing
technologies.
TheInfluenceofExportExperienceandExportInformationUseonExportKnowledgeandPerformance
AliHajiha1,LeilaZamani1,HamidRezaSaeednia1
1IslamicAzadUniversity,Iran
The objective of this study is to test empirical relationships
betweenexportexperience,exportmarketinformationuse,export
knowledge, and export performance. In this respect we have
developedamodelthatwaspresentedbeforebyToften(2005).Totest the model we collected data from 220 top factory
managers/ownersofIraniandriedfruitindustry,mainlyconsistingofanumberofsmallandmediumsizedfirmswithastrongexport
dependencyandforconfirmatoryfactoranalysis,LISREL8.50was
used. The findings indicate that export experience positively
affects both “instrumental/conceptual” use of information and
export knowledge but doesn’t affect export performance.
“Instrumental/conceptual” use of information also is found to
positively affect both export knowledge and export performance.
Export knowledge is found to have direct influence on export
performanceinthisstudy.





Session
TechnologyandKnowledgeManagement2
Date
12/9/2009Time
13:3015:00
Room
LuxembourgI
ChairsJaeYongChoung,AlanPilkingtonInnovativeCapabilities,EntrepreneurialProcessandthe
DynamicGrowthofUniversitySpinouts:AProcessOriented
StudywithEvidencefromChinaYuanZhou1,TimMinshall1,XiyangHe1,CharlesHampdenTurner1
1UniversityofCambridge,UnitedKingdomThisresearchaimstodevelopaconceptualframeworkinorderto
enquireinto the dynamicgrowthprocessof UniversitySpinouts
(USOs)inChina.ThisstudyattemptstoaddresshowdoUSOsin
Chinabuildandconfiguretheinnovativecapabilitiestocopewiththedynamicgrowth.Thispaperaimstocontributetotheexisting
literature by understanding the USOs’ dynamic entrepreneurial
process, when investigating the interconnections between
innovation problemsolving and the required configuration of
innovativecapabilities(esp.integrative)infourgrowthphases.Todate, studies that have investigated the connection of dynamic
development process of USOs in China and the required
capabilities still remain sparse. Addressing this research gap willbe of great interest to entrepreneurs, policy makers, and venture
investors.
StrategicTechnologyAllianceandRapidAccumulationofTechnologicalCapabilitiesinEmergingEconomies
HaoJunZhou1,DongWu1,XiaoboWu1,XinminPeng1
1ZhejiangUniversity,ChinaThis paper examined strategic technology alliance from theperspective of technological catchingup in emerging economies.
Wedevelopedaconceptualmodelfordescribingthephenomenon
that strategic technology alliance can effectively improve theabsorptive capacity for firms in emerging economies. We used acase study of housing industrialization strategic technology
alliance in China to explore the causal relationships between
variablesinthismodel.Wefoundthatthroughthemechanismsof
technology outsourcing and knowledge sharing strategic
technology alliance may effectively improve the absorptive
capacity of the firms as a whole. By building up strategic
technology alliance, it is possible for firms in the emerging
economies to overcome the obstacle that individual firm can not
effectively acquire and internalize the advanced technology in
developedeconomiesduetotheirlackofabsorptivecapacity.KnowledgeSharinginanElectronicsManufacturingFirm:
EvidencefromMalaysia
NurlizaMohammedFathi1,UchennaEze1,GeraldGuanGanGoh1
1MultimediaUniversity,MalaysiaTheobjectiveofthispaperistodeterminetheknowledgesharing
behavioral intentions among employees. We developed nine
hypothesesonthebehavioralintentionsofemployeeswithrespect
tosharingknowledge,whicharegroundedontheory.Inaddition,
we used 141 valid survey responses from an electronics
manufacturing firm in Malaysia and analyzed the data usingcorrelation and regression statistical techniques. The findings in
thispapercouldhelpprovidesomematerialsthatmanagerscould
use to improve knowledge sharing capacity in a manufacturing
firm, which may be useful in related areas such as product life
cycle,newproductdevelopmentandcustomerservices.Managers
could also use the results to seek for avenues to encourage
knowledge sharing among employees in the firm. This paper
contributestotheexistingbodyofliteratureonknowledgesharing.
The findings and explanation for the hypotheses are discussed
includingtheimplicationsforresearch,practiceandsuggestionfor
futureresearch.
FactorsAffectingIntentiontoQuitamongITProfessionals
FethiCalisir1,CigdemAltinGumussoy1,IbrahimIskin2
1IstanbulTechnicalUniversity,Turkey
2PortlandStateUniversity,UnitedStates
Turnover among information technology (IT) professionals still
remains a challenge for many companies. IT professionals sufferfrom high stress levels. This, in turn, may lead to burnout and

result in quitting their jobs. Knowing the factors that affect thequittingdecisionofITprofessionalsisimportantforcompaniesto
decreasetheturnoverrateofqualifiedemployees.Tothisend,thisstudyconductedasurveytoinvestigatetheimpactofstressors,job
stress, organizational commitment, locus of control and jobsatisfactiononintentiontoquitamongITprofessionalsinTurkey.
Atotalof204questionnaireswerecollectedfromITprofessionals.
Theresultsshowthatjobsatisfactionisexplainedbystressorsand
locusofcontrol,whereastheeffectofjobstressonjobsatisfaction
is found to be insignificant. Additionally, both organizational
commitment and job satisfaction predict intention to quit. The
paperconcludeswithdiscussionandrecommendationsforfuture
research.

EarlyDetectionofInnovationsfromCitationNetworks
NaokiShibata1,YuyKajikawa1,YoshiyukiTakeda2,IchiroSakata1,
KatsumoriMatsushima1
1TheUniversityofTokyo,Japan
2ChibaInstituteofTechnology,JapanInthispaper,weperformedacomparativestudyintworesearchdomains to develop a method of early detection of seeds of
innovations.Wedividedthepapersineachresearchdomaininto
clusters using the topological clustering method, tracked theevolution of the clusters and the positions of the papers in eachcluster, and visualized citation networks with cluster name for
each cluster. And we also investigated the correlation between
futuretimescitedandthreemeasuresofcentrality,i.e.,clustering
centrality,closenesscentrality,betweennesscentrality,theeffectof
agingandofselfcorrelationoftimescited.Withtheseanalyses,we
proposedhowtodistinguishincrementalandradicalinnovations,
to detect emerging papers which could be seeds of radical
innovations,andtopredictthecapabilityofacademicpaperstobe
citedinthefuture.
DevelopingaNovelPatentMaptoExploreR&DDirectionsand
TechnicalGapsforThinfilmPhotovoltaicIndustry
DongShangChang1,ChihHsiKao1
1NationalCentralUniversity,TaiwanThis paper addresses a novel technical patent map to effectively
mining the patent information among assignee, patent
classification, and filing date on thinfilm photovoltaic. The
proposed technical patent map provides an overall view of
technological advancement that allows researchers to monitor
competitor deployments, mine the techniques gap, and forecasttechnology trends. There are 164 patent documents approved by
theUnitedStatesPatentandTrademarkOfficeisemployedinthepatent analysis. Results indicate that thinfilm photovoltaic
technologyfocusesonthefieldsrelatedtosemiconductordevicesandthesurfacetreatmentofmetalmaterials,whichcanbedeemed
as foundational or popular types of technology. However, thetechnology related to refinement, manufacturing, and
aftertreatment for metal, monocrystalline, and polycrystallinematerials, as well as plating, coating, and connecting surfacetechnologies have been overlooked. In addition, the leadingenterprises in capable of continuous innovation and crossfield
technologyR&Darefurtheridentified.
QuantitativeAnalysesonClaimStructuresofPatent
ApplicationsFiledbyMarketLeadersintheFieldsofAnalyzingandDiagnosticDevices
TakashiMiyazawa1,HiroshiOsada2
1SeikoEpsonCorporation,Japan
2TokyoInstituteofTechnology,Japan

The present study investigates relationships between claim
structures of patent applications and market shares of analyzinganddiagnosticdevicesinJapan.Inconsequence,averagenumbers
of total independent claims of patent application filed by firms
whose market shares are in the top positions in their respectivemarketsaresignificantlygreaterthanthoseoffirmswhosesharesare10%orsmallerintheirrespectivemarkets.Thisresultindicates
that the number of total independent claims, which is one of
important factors for the competitiveness of patent, strongly
correlateswithhighmarketshare.



49
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Session
TechnologyandKnowledgeManagement3
Date
12/9/2009Time
15:3017:00
Room
LuxembourgI
ChairsJeanJacquesChanaron,UchennaEze
MeasuringIndividualeBusinessCapabilityWorkingonan
EnterpriseeBusinessSystem
ChuiYoungYoon1,KeonMyungLee1,SeungKweonHong2
1ChungbukNationalUniversity,SouthKorea
2ChungjuNationalUniversity,SouthKoreaThis study presents a tool for measuring and managing an
individual eBusiness capability to efficiently execute the giventasksonanenterpriseeBusinesssystem.Themeasurementitems
for an individual eBusiness capability are extracted from themajorcomponentsofageneralcompetency.Byfactoranalysisand
reliabilityanalysisthroughapilottest,weproposeda14itemtool
that can totally measure individual eBusiness capability. Thedeveloped tool has four measurement factor and fourteen items.
The utilization of the tool is confirmed by applying it to a casestudy.
ApplyingGroundedTheorytoStudyCollaborativeClimate,SupplierRelationship,Trust,KnowledgeSharing,and
PerformanceinanOrganization
ChyanYang1,KengChiehYang1,ShihYuanTseng1
1NationalChiaoTungUniveristy,TaiwanThe purpose of this study is to argue the case for the use of
grounded theory as a valid method for the relationship among
collaboration climate, supplier relationship, trust, knowledgemanagement, and performance. The grounded theory research
method that was employed in this study is a primarily inductive
investigative process in which the researcher formulates a theory
about a phenomenon by systematically gathering and analyzing
relevantdata.Theaimofthisresearchmethodisbuildingtheory,
not testing theory. The data that was gathered for this study
primarily consisted of semistructured indepth interviews with
informantsofvaryingindustry,scaleandmanagementlevel.

ResearchontheImplementationandStrategyofOrganizationalLearningJingSui1,LiqiangDeng1,JianchengYu2
1NankaiUniversity,China
2TianjinElectricPowerCorporation,ChinaThis paper discusses the prerequisite and preparation of theorganizationallearning(OL)implementationfromthreeaspectsoforganizationstructurereform, cultureandincentivepolicies,and
OLtoolsandplatforms.Usingthethoughtofprojectmanagement
forreference,theplanofOLimplementationwillbebrokendown
intoaseriesofsubprojectsandsmallactivitiestobeimplemented
stepbystep.AndthispaperalsoproposesgradingmethodofOL
implementation, dividing OL process into three stages roughly
knownasprototype,expansion,andinstitutionalization,aswellas
givestheobjectivesystemandappraisalfocusesofeachstage,thus
offersbeneficialreferenceforOLimplementation.Finally,itshowsthe merits of the idea that taking OL as the sequentialdecisionmakingprocessofthelearningstrategyforinvestors,and
pointsoutthatthegradingmethodofOListhebasisofcarryingouttheresearchonOLoptions.
InterdisciplinaryResearchDetectionbyCitationIndicators
YuyKajikawa1,JunichiroMori1
1TheUniversityofTokyo,Japan

Methodologytoanalyzeavastamountofscientificinformationis
becoming an indispensable component of R&D management.
Bibliometrics are one of powerful tools for overviewing scientific
activitiesinamannerthatindividualscannothandle.However,it
sometimes misses minor but essential part of scientific activitiessuchasinterdisciplinaryresearch.Complexissueswefacesuchas
sustainability and aging society cannot be solved within an
academic discipline and interdisciplinary research andtransdisciplinaryexpertiseareessential.Inthispaper,wemeasure
interdisciplinarityofacademicpapersbyasetofindicatorsthatare
obtained by citation network analysis. Betweeness centrality,
diversity of references, and diversity of references of references

50 
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were used to measure interdisciplinarity. A case study was
performed in sustainability science to evaluate those indicators.
Theseindicatorscandetectinterdisciplinarypapersamongapileofpapers.Butthereisadifferenceinextractedpapersaccordingto
theindicators.Characteristicsofeachindicatorwerediscussed. KnowledgeSharingLeveragingNewProductDevelopment
ActivitiestoDeriveEnhancedBusinessPerformance:Mixed
MethodStudy
TsuTeHuang1,RodneyStewart1,LeChen1
1GriffithUniversity,Australia
Knowledge has been widely recognised as a determinant of
business performance. Business capabilities require an effective
shareofresourceandknowledge.Specifically,knowledgesharing(KS) between different companies and departments can improve
manufacturing processes since intangible knowledge plays an
enssential role in achieving competitive advantage. This paper
presentsamixedmethodresearchstudyintotheimpactofKSontheeffectivenessofnewproductdevelopment(NPD)inachievingdesired business performance (BP). Firstly, an empirical study
utilising moderated regression analysis was conducted to test
whether and to what extent KS has leveraging power on therelationship between NPD and BP constructs and variables.
Secondly, this empirically verified  hypothesis was validated
through explanatory case studies involving two Taiwanesemanufacturing companies using a qualitative interaction term
pattern matching technique. The study provides evidence that
knowledge sharing and management activities are essential for
derivingcompetitiveadvantageinthemanufacturingindustry.
PatternsofTechnologyCatchupinKoreanPrivateSector
JaeYongChoung1,HyeRanHwang2,TahirHameed1
1KoreaAdvancedInstituteofScienceandTechnology,SouthKorea
2DaejeonDevelopmentInstitute,SouthKorea
MoststudiesoncatchupofKoreanfirmsfocusonlargefirmswith
scaleintensivemanufacturingprocesses.Recently,newpatternsofinnovationhavebeenobservedthroughlinkagesoflargefirmsand
NTBFs (New Technology Based Firms), necessitating theoretical
extension. This paper argues catchingup patterns of latecomer
industrializedcountriesarespecializedviainteractionofdomestic
industrial structure and technologyindustrial characteristics of
particular sector. Especially, dynamic capability building process
ofthefirmsasintermediarieswithinteractionofglobalindustrial
characteristics and local industrial structure would result in
differentpatternsofcatchingup.ProfilingInnovationSystemforSolarPhotovoltaicsinChina
YingGuo1,DonghuaZhu1,XuefengWang1
1BeijingInstituteofTechnology,China

China is rapidly emerging as an important player in the global
photovoltaics market. By adopting a technology innovation
systems framework of analysis, the paper identifies thetechnological and institutional actors and relations of theinnovationsystemsforSolarPhotovoltaicsinChina,andassesses
theextenttowhichthesearelikelytoencourageorconstrainthe
technological development and the market diffusion of thistechnology. Policy lessens can be derived for the management of
innovation in the energy sector and helps understanding of howsuchinnovationcouldcontributetoeconomicdevelopment.

Session
ManufacturingSystems1
Date
12/9/2009Time
11:0012:30
Room
LuxembourgII
Chairs
VassilisDedoussis,MingZhou

WorkerAllocationinUshapedAssemblyLineswithMultiple
Objectives
RonnachaiSirovetnukul1,ParamesChutima2
1MahidolUniversity,Thailand
2ChulalongkornUniversity,ThailandThe multiobjective worker allocation problems of single and
mixedmodelassemblylineshavingmanuallyoperatedmachinesin several fixed Ushaped layouts are developed. Three objectivefunctions are simultaneously minimized, i.e. number of workers,
deviation of operation times of workers, and walking time.
NSGAII, an evolutionary optimization algorithm, searches only
goodsolutionsfromthepopulation,butaselectionmethodshould
also discard the belowaverage solutions in order to avoid
producing bad solutions. The COINcidence algorithm makes useofbothgoodandnotgoodsolutionswithrewardandpunishment
schemes to update a better generator. After getting the first
objective of minimum number of workers, the rest are compared
between NSGAII and COIN in four measures for all testingproblems.Eachofthecomputationalresultsgivesaworkergoodtaskassignmentandwalkingpath.COINispreferabletoNSGAII
inmostcases.

AFrameworkforMGridResourceServiceOptimalselection
andComposition
FeiTao1,L.Zhang1,D.Zhao2
1BeihangUniversity,China
2TheUniversityofMichiganDearborn,UnitedStatesThe problem of resource service optimalselection and
composition (RSOSC) in manufacturing grid (MGrid) system is
proposed. Based on the authors’ previous work, a framework for
addressing RSOSC problem in MGrid system is presented. The
framework consists of five layers: (1) task layerresponsible for
MGridtaskdecomposition,(2)resourceservicematchandsearch
layerresponsible for searching the qualified resource service
accordingtoeachdecomposedsubtask’srequirements,(3)resource
service QoS processing layerresponsible for collecting QoSinformation for each candidate resource service, as well as QoSevaluation, comparison, monitor, updating, (4) resource service
optimalselectionlayerresponsibleforevaluatingandrankingthe
candidate resource service for each subtask, and (5) resource
service composition layer responsible for resource service
compositionandoptimalselection.
DisassemblyTimeEvaluationforEnhancingtheReusabilityof
AutomotiveComponents
LilyAmelia1,DzuraidahAbd.Wahab1,AhmadRasdanIsmail1,CheHassan
CheHaron1
1UniversitiKebangsaanMalaysia,Malaysia

OptimumSprayCoolinginContinuousSlabCastingProcess
UderProductivityImprovement
KiatkajohnWorapradya1,PuritThanakijkasem1
1KingMongkutsUniversityofTechnologyThonburi,ThailandInadditiontocastingspeed,animpropercontroloftemperatureatthe strand surface and center directly affects the product quality
(e.g., cracking) in the continuous slab casting. In this study, an
optimal control of temperature at the surface and center is
achieved by using an optimal secondary cooling rate with aconsistent casting speed. To optimize the cooling rate, both asolidificationmodelbasedonafinitedifferencetechniqueandan
objectivefunction,whichsatisfiesthemetallurgicalcriteriaandthe
resourceconsumption,aredeveloped.Casestudiesonqualityand
productivity improvements are raised and searched an optimalsolutionbyageneticalgorithm.Theresultsshowthattheeffective
maintain of the strand temperature with low water consumption
canbeachievedundertheincreasedcastingspeed.
AQuantumParticleSwarmOptimizationApproachforthe
DesignofVirtualManufacturingCells
RahulCaprihan1,JannesSlomp2,Gursaran1,KhushbooAgarwal1
1DayalbaghEducationalInstitute,India
2UniversityofGroningen,NetherlandsIn this paper a QPSO procedure is proposed for the design of
virtual manufacturing cells within which machines and jobs are
assignedtothecellswithaviewtomaximizeproductiveoutput,
whilstsimultaneouslyminimizingtheintercellmovementsduetothe limited availability of machines. The QPSO results are
compared with both a GA approach as well as a preemptive /
lexico goal programming approach. It is observed that thesuggestedprocedureperformswellfortheassumedVCMdesign
problem.EmpiricalResultsAbouttheNashCournotEquilibrium
EyalBrill1,AmnonGonen2,EliFligel2,EduardGoldshtein2
1DecisionMakersLtd.,Israel
2HolonInstituteofTechnology,HIT,IsraelThe NashCournot equilibrium theorem is based on someassumptionsthatusuallydonotholdtrueinreality.Inthisstudy,
duopolymarketequilibriumistestedbyagroupofplayersusinga
special business simulator that was adopted specifically for thistask.Thecompetingplayersknewtheirmarketinadvanceandhad
receivedtheiropponent’sprice,quantityofproductandprofitsinthe previousyearlyquarter.Equippedwiththisknowledge,eachparticipant (firm) had to make decisions regarding their current
price, and quantity of products. The results showed that these
decisions were mainly influenced by the difference in quantitiesand price, rather than the actual prices and quantities, as was
expected.Moreover,ifthepricesandquantitiesofbothfirmswerequite similar, they believed they had achieved a state of
equilibrium,althoughtheyweresometimesquitefarfromit.
Recoveryofproductsincludingreuse,remanufactureandrecycle
is now emerging as an important strategy for reducing wastes to
the environment. Among others, the automotive industry is theleadingindustryinthisenvironmentalconsciousnessmanufacture.
Researchanddevelopmentonautomotivecomponentdesignand
manufacture as well as tools and methods to facilitate reuse are
under way in several countries. To enable reuse, the determinantfactors must be studied including the disasssemblability of theproduct. This study focuses on disassembly time evaluation of a
locally produced car door using MOST Measurement System
method. The existing design of the car door was evaluated and
designchangeswereproposedtoimprovetheeaseofdisassembly
designofthecardoor.Significantimprovementstothedesignand
disassemblytimeispresentedanddiscussedinthispaper.





51
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Session
ManufacturingSystems2
Date
12/9/2009Time
13:3015:00
Room
LuxembourgII
ChairsAliSiadat,RahulCaprihanOrganizationalInnovationofTraditionalManufacturingIndustryBasedonIndustrialEvolution
ZhengYe1,NingCai1,JianzhuangZheng2
1ZhejiangUniversity,China
2ZhejiangUniversityCityCollege,China

Traditional manufacturing industry has a great influence on
China’s economic growth in the previous years, but it has
encountered difficulties in the process of industrial evolution. To
achieve a sustainable development, it must start to conduct
organizational innovation. This article traces the relationship
between organizational innovation and industrial evolution for
traditional manufacturing, and provides an empirical analysis
with130nonstateownedtraditionalmanufacturingenterprises
in Zhejiang province. The conclusion is that there is a positivecorrelation between organizational innovation and industrial
evolution. With an analysis of how five attributes of industrial
evolution influences organizational innovation, we furtherconclude that only one attribute of industrial evolution has anegativeinfluencetoorganizationalinnovation.ResearchofChineseManufacturingSystemonGameSchily
TheoryLiyueen1,JunZhao1,H.B.Luo1
1ShandongUniversity,ChinaThe modern enterprise needs to be managed under the strategy
andtheculture,ingenerally,thestrategyandtheculturelieonthe
toplevel.ItisamiracleonthegrowthofChineseeconomicinthepast30years.Howtoimprovetheenterpriseviabilityisthekeyfor
allthemanufactureorganizations.Thecultureandthestrategyofcompany are the supporting elements for the enterprise running
well under the humanity and harmony. For enterprise
management, the game theory is the method of facing thecompetitionamongthemodernmanufacturersandtheconsumers;
the Chinese ancient theory Schily (the science of doing things) isthe important management thinking on dealing with the relation
between the objective and human from nature. In the paper, thenewmanufacturingmanagementmethodisderivedbycombiningthegametheoryandtheSchleytheory.Flowingthenewtheory,the
papergivestheconceptionofGameSchleyfornewmanufacturing
systemonChineseenterprises,deduceditsmeaningandtheframe,and explained its origination, in the end, the driving force of themanufacturing  systemforChinaenterpriseisdrownout.
AnIntegratedAssemblySequencePlanningandPlantAssignmentModelforProductsAssembledinaMultiplant
SystemYuanJyeTseng1,JianYuChen1,FengYiHuang1
1YuanZeUniversity,TaiwanIn a global logistic environment, the assembly operations for
producing a product can be distributed at different plants in amultiplant collaborative manufacturing system. In this research,
an integrated model is presented to simultaneously perform
assembly sequence planning and plant assignment. In assembly
sequence planning, the assembly operations are sequenced
accordingtotheassemblyconstraintsandassemblycostobjectives.
In plant assignment, the assembly operations are assigned to thesuitableplantstoachievethemultiplantcostobjectives.First,theassembly precedence graphs and matrices are developed for
checking feasible sequences. Next, a genetic algorithm (GA)
methodispresentedtoperformassemblysequenceplanningand
plant assignment with an objective of minimizing the total of
assemblycostsandmultiplantcosts.Finally,anexampleproductare tested and discussed in this paper. The test results show thatthe presented method is feasible and efficient for solving themultiplantassemblysequenceplanningproblem.



52 
śŘ

ControllingFlowTimeDelaysinFlexibleManufacturingCells
JannesSlomp1,RahulCaprihan2,J.A.C.Bokhorst1
1UniversityofGroningen,Netherlands
2DayalbaghEducationalInstitute,India
Flow time delays in Flexible Manufacturing Cells (FMCs) are
caused by transport and clamping/reclamping activities. This
papershowshowdynamicschedulingparametersmaycontroltheflow times of jobs and the available task windows for flow time
delays. DevelopingCompetitiveProductsUsingStereolithography
RapidPrototypingTools
VassilisDedoussis1,JohnGiannatsis1
1UniversityofPiraeus,GreeceThe competition that manufacturing industries are facing in
today’seconomicenvironmentistremendous.Themarketstodayare international, they ask for better and cheaper products, in
shorter times, with a higher ‘innovative content’. In order to
achieve these goals the manufacturing industry has to resort to
computer aideddriven, practices and tools, that have emerged
overthelasttwodecadesandwhichnotonlyshortentheoverall
product development cycle but also increase the productinnovation dynamic. Some of the most important such tools are
those collectively known as Rapid Prototyping tools, which canbuild physical 3D prototypes of a product, production tools or
evensmallbatchesoftheactualproductitself,withinafewhours.
The purpose of this paper is to present the most prominent and
mature of the Rapid Prototyping technologies, namely
Stereolithography, and investigate its role in the design and
developmentprocessofcompetitiveproducts.Thepresentationis
carriedoutbydiscussingspecificsuccessfultestcasesthatconcernthedevelopmentofnewplasticproductsand/ortheimprovement
of‘older’versionsofthem.

ManufacturingProcessManagementwithAggregatedProcess
Models
MohsenSadeghi1,AliSiadat1,JeanYvesDantan2,RégisBigot1
1ArtsetMetiersParisTech,France
2ArtsetMétiersParisTech,France
Manufacturing process modeling is the main subject of
manufacturing environment design and computerized
manufacturing support systems and consequently it takes a vast
resources in order to properly obtain an optimized process
modeling by experts in charge. In process modeling which
regarding to its major impact considering it’s interaction with
every manufacturing element seems to be quite an issues. In thiscontext, this research is willing to establish a methodology to
provide a series of techniques and approaches to simplify therepresentation of manufacturing models in which themanufacturing processes are combined into aggregate models,
exploitingtheircommonrepetitiveoperations.Theaimoftheearly
processselectionfromaggregatedprocessmodels,combinedwith
productprocesscompatibilityanalysisistodeterminethevarious
parameters and to integrate the diverse constraints imposed bydifferent experts. In manufacturing systems, this analysis is first
andforemostbasedontheexperimentalknowledgeoftheexperts.
The research results presented here contributes also to
knowledgebased integrated manufacturing support bycorrelating the interrelationships between knowledge extracted
fromproductdevelopmentprocess,whichcanbeusedtoaddress
requirementsthroughoutthedesigncycle. 





Session
ManufacturingSystems3
Date
12/9/2009Time
15:3017:00
Room
LuxembourgII
Chairs
RuiSousa,JannesSlomp
AnalysisandControlofElectricalDischargeMachining(EDM)
ProcessMingZhou1,FuzhuHan2,XianyiMeng1,BaojiangChen1
1BeijingInstituteofCivilEngineeringandArchitecture,China
2TsinghuaUniversity,China

Atimeseriesofgapstatesreflectingelectricaldischargemachining(EDM) process is used to analyze the process. In linear analysis
autocorrelation function and power spectral densities are
computed to grade machining powers in different sub processes;
in nonlinear analysis surrogate data method is used to prove thedeterministicnonlinearityofasubprocess,anefficientmachiningprocess. The deterministic nonlinearity of the process educes thepossibilityofbuildingatimelyvariedlinearmodel,approximatingthevariedgapstates.Basedonrealtimeestimatedparametersofthe model, by using minimumvariance control strategy, aselftuning regulator is designed to automatically regulate
electrodedowntimesothatgapstatesfollowaspecifiedgapstatewiththepurposeofmuchfasterandmorestablemachiningthananopenloopmachiningwithoutanadaptivecontrol.ProductionReengineeringandRisk
ChangDing1,LeeChen11CaliforniaStateUniversity,UnitedStatesThispaperexaminesrandomproductionyieldsandrigiddemandorders. Several production runs may be required to satisfy thedemand and no penalties are allowed. Studies usually examine
objective functions that are associated with the minimization of
expected costs. Nevertheless, in some instances the manufacturer
may consider other production policies that deviate from theoptimal costminimizing process. If risk is an important factor,
then this deviation can dramatically reduce costs. This scenario
rises in a utility theory context. We present a technique that
calculates the costs variance for general production processes
whenconsideringasinglestageproduction.

AnalyticModelofMachiningErrorsforThinWalledParts
BasedontheDeformationoftheWorkpiecefixtureSystem
FapingZhang1,JipingLu1,Tangshuiyuan1,YanYan1,HoufangSun1
1BeijingInstituteofTechnology,ChinaTheanalyticmodelofmachiningerrorscausedbythedeformation
of workpiecefixture system is put forward for the thin walled
parts.Tofacilitytheanalysis,themathematicalmodeloftolerancezone is redefined. According to the deformation value of
workpiecefixture system calculated by FEA (Finite element
analysis), transform matrixes of workpiece location and cutting
points deviation have been constructed. So that the location
changes of the surface machining points can be acquired. Thenmachiningerrormodelisformulatedtodescribedeviationscaused
errors.Furtherforgivensurfacetolerancesthesensitivematrixis
constructedtoevaluatetheinfluenceoflocatorsonthe  machining
errors. Finally, a study case is used to support and validate theproposedmodel.

DevelopingaModelforIntegratingProcessPlanningand
ProductionPlanningandControlinCellularManufacturing
Amirhasanzadeh1,OmidMoghadardoust1,Mehdifathi2,Rezaramazani
khorshiddoost1
1AmirKabirUniversityofTechnology,Iran
2IranUniversityofScienceandTechnology,Iran
Organizations willing to succeed in global competition have to
integrate their internal and external processes. The goals,
information and decisions taken in production planning and
controlandprocessplanningareoftenverydifferentanddifficultto integrate. In this paper, firstly the latest production planning
framework in cellular manufacturing has been reviewed and
modified. This framework has been customized to meet
requirementsandconstraintsoftheIranelectronicsindustries.The
applicationofthemodelshasbeenconsideredasacasestudyfora
productionsysteminelectronicsandtelecommunicationsectorinaplantinIran.Thevalidityofthepresentedmodelhasbeentested
bytheexpertsofseveralsectionsoftheplant,studiedasthecase.

OptimizationofDissimilarJoiningofTitanium/Aluminum
EzzeddinAnawa1,OmerElmabrouk1,AbdulghaniOlabi2
1GaryounisUniversity,LibyanArabJamahiriya
2DublinCityUniversity,Ireland
Titanium G2 and aluminum were overlapped and joined usingCO2 continuous Laser welding technology. Welding pool
geometry of the aluminum plate of joints were measured and
examined. Taguchi method was used for designing theexperimental and mathematical models to predict the concerned
response. The developed mathematical models were used for
optimisingtheweldingpoolgeometryofjoints.
AnIndustrialApplicationofResourceConstrainedSchedulingforQuickChangeover
RuiSousa1,RuiM.Lima1,DinisCarvalho1,AnabelaAlves1
1UniversityofMinho,PortugalThis paper describes the improvement of the quick changeover
process of a painting line in a wooden frames factory. The
wellknownSMEDtechnique(SingleMinuteExchangeofDie)was
applied.Howeverthecharacteristicsofthesetupoperations(those
characteristicsalsooccurinotherindustrialchangeoverscenarios)
have revealed the possibility of advantageous utilization of
resourceconstrainedprojectschedulingmethods.Theapplication
of one of these methods represents an innovative contribution to
the quick changeover area, allowing (when applicable) thescheduling of the involved setup operations, considering their
duration, precedence relations and resources’ need, in order to
achieveareducedsetuptime.
AnalysisofGenericProductInformationRepresentation
ModelsJoãoPauloGomes1,RuiM.Lima1,PauloMartins1
1UniversityofMinho,PortugalProductionsystemsarechangingtomeetcustomers’increasingly
demandforcustomisedproductsandlowerdeliverytimes.Mass
customizationisaproductionparadigmusedinorganizationsthat
aim at satisfying these customers. In these new high product
diversity and customization environments, Production
InformationSystemsmustbeabletodealwithalargenumberof
product variants in an efficient way. Generic referencing modelsaim to answer this objective in the representation of product
information for production planning and control systems. Three
generic referencing models are characterised according to part
identification and bill of materials (BOM) representation.
Furthermore, application of generic referencing in an industrial
caseispresentedandcomparedwithdirectreferencingmodels.



53
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Session
ReliabilityandMaintenanceEngineering1
Date
12/9/2009Time
11:0012:30
Room
LuxembourgIII
Chairs
NormanSchneidewind,RenzuoXuMaintenanceCriticalityAnalysisUsingTOPSISAnishSachdeva1,PradeepKumar2,DineshKumar2
1NationalInstituteofTechnologyJalandhar,India
2IndianInstituteofTechnology,IndiaInthispaper,amultifactordecisionmakingapproachispresented
forprioritizingfailurescausesforthedigesterofpulpingsystemofa paper mill as an alternative to traditional approach of failure
mode and effect analysis (FMEA). The approach is based on the‘technique for order preference by similarity to ideal solution’(TOPSIS). The priority ranking is formulated on the basis of sixparameters (failure occurrence, non detection, maintainability,
spare parts, economic safety and economic cost). The Shannons
entropy concept is used for assigning objective weights to
maintenanceparameters.

FailureRateCalculation:ExtendingJESD74/JESD74AtoAny
SampleSize
SiyuanFrankYang1,WeiTingKaryChien1
1SemiconductorManufacturingInternationalCorporation,ChinaThefailureratehasbeenanimportantindexinproductreliability. 
PractitionersinmicroelectronicsreliabilityhavebeenusingJEDECstandards to determine whether a product will pass therequirement of a prespecified failure rate.  The limitation of the 
methodusedbyJESD74anditsrevisionJESD74Aindeterminingthe upper confidence limit for failure rate is pointed out and
discussed.  Very large relative errors such as 40% have been
shown for certain sample sizes which are not sufficiently large
enough.   This paper provides practitioners an exact method to
calculatetheconfidenceboundsoffailureratesandthereforemake
JESD74anditsrevisionJESD74Acompletetoanysamplesize.

ReliabilityAnalysisMethodsforanOpenSourceSoftwarewith
TheirComparisonofGoodnessofFit
YoshinobuTamura1,ShigeruYamada2
1YamaguchiUniversity,Japan
2TottoriUniversity,JapanAn open source software serves as key components of critical
infrastructuresinthesociallife.Wefocusonthequalityproblemsofopensourcesoftwaredevelopedundertheopensourceproject.
In case of considering the effect of the debugging process on an
entire system in the development of a method of reliability
assessmentfortheopensourceproject,itisnecessarytograspthe
deeplyintertwined factors, such as programming path, size of
eachcomponent,skilloffaultreporters,andsoon.Weproposea
new approach to reliability assessment for open source software.
Also, we analyze actual software faultcount data to show
numericalexamplesofsoftwarereliabilityassessmentfortheopen
sourcesoftware.Moreover,wecomparethegoodnessoffitofthe
method based on chaos theory with the conventional software
reliability growth models for open source software by usingseveralcomparisoncriteriaofgoodnessoffit.



54 
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TheDegradationRateReductionPreventiveMaintenance
PolicieswithWarrantyinaFiniteTimeSpan
ChunYuanCheng1,TeHsiuSun1,JrTzungChen1,MeiLingLiu2
1ChaoyangUniversityofTechnology,Taiwan
2NationalTaipeiUniversityofTechnology,TaiwanAsystemnormallyhasafiniteusefullife.Thenewsystemineachreplacementcycleseldomhasexactlythesamecharacteristicsand
properties. However, maintenance problems are usually defined
over the infinite time span where the system is assumed to havethe same conditions and costs in each replacement cycle. This
assumptionmightnotbepractical.Therefore,thepurposeofthisresearch is to develop the optimal preventive maintenance (PM)
policies with degradation rate reduction over a finite time spanunderawarrantyconsiderationbyminimizingtheexpectedtotalmaintenancecost.Twocasesarestudiedandcompared,oneisno
warrantyprovidedandtheotheriswithagivenwarrantyperiod.
Forthesecondcase,twopolicies,performingandnotperforming
PM within the warranty period, are examined. In this paper, thealgorithm for searching the optimal solution is presented.
Examplesaregivenandthesensitivityanalysisisalsoprovided.

OptimalBackupTimeofDatabasebyDifferentialBackup
Method
SyoujiNakamura1,KeikoNakayama2,ToshioNakagawa3
1KinjoGakuinUniversity,Japan
2ChukyoUniversity,Japan
3AichiInstituteofTechnology,JapanSome media failures occur at random. To lessen the overhead of
backup processing, the operation of a cumulative backup with
smalloverheadisadoptedbetweentheoperationsofafullbackup.
The mean time to full backup and the expected cost of these
schemesarederived,usingthetheoryofcumulativeprocesses.The
total backup operation expected cost is practically given by thisparameter and an optimal full backup interval is easily
determined.TwoDimensionalSoftwareReliabilityMeasurementTechnologies
ShinjiInoue1,ShigeruYamada1
1TottoriUniversity,JapanThis paper discusses twodimensional software reliability
measurement technologies, which describe a software reliability
growth process depending on twotypes of software reliability
growth factors: Testingtime and testingeffort factors. Ourtwodimensional software reliability measurement technologies
enableustoconductmorefeasiblesoftwarereliabilityassessmentthan the onedimensional (conventional) software reliability
measurement approach, in which it is assumed that the software
reliability growth process depends only on testingtime. We also
conduct goodnessoffit comparisons of our models with existingonedimensional software reliability growth models. Finally, asone of the examples for twodimensional software reliability
analysis, we show examples of the application of ourtwodimensionalsoftwarereliabilitygrowthmodelbyusingactualdata.

Session
ReliabilityandMaintenanceEngineering2
Date
12/9/2009Time
13:3015:00
Room
LuxembourgIII
Chairs
ShinjiInoue,KenMcNaught
ARLCriterioninBayesianProcessControlusingHidden
MarkovModel
RuiJiang1,ViliamMakis1
1UniversityofToronto,CanadaInthispaper,amultivariateBayesiancontrolchartisdesignedfora conditionbased maintenance application. The system
deterioration process is modeled as a 3state hidden Markov
process, with good, warning and failure states. Bayesian control
chart is then applied to monitor the process by plotting theposteriorprobabilitythatthesystemisinthewarningstate.Ithas
been shown in the literature that Bayesian control chart is an
optimaltoolforstatisticalprocesscontrolunliketraditionalcontrol
charts. In this paper, a new fault detection scheme is developed
basedontheaveragerunlengthcriterion.Comparisonresultswith
former control chart methods are provided to illustrate theeffectivenessofthisapproach.ResearchonNetworkReliabilityofDistrictHeatingSystemsBasedontheCombinedPlanarNetworkModelPengWang1,PinghuaZou1
1HarbinInstituteofTechnology,ChinaThe method that heating network reliability is evaluated by theconnectedreliabilityisputforwardinthispaper.Accordingtothe
determinability of flow direction in certain pipes of heating
network, the combined planar network model is built instead ofthespatialnetworkmodelinordertodecreasethecomplexityassolvingtheconnectedproblems.UsingtheBooleancalculation,the
spanningtreesetfromheatsourcetoallheatusersissolvedbythe
minimalpathsetsindirectly.Thentheconnectedreliabilityofheat
usersandheatsourcearefinallyfiguredout.Theapplicationoftheconnected reliability in the research on network reliability of
districtheatingsystemsisdiscussedatlast.
TheEvaluationofReliabilityIndicesOfaRestructuredDistributionSystemConsideringtheReserveAgreement
AliSaidian1,MohamadAmiri1,MinaSheikholeslami2
1ShahidChamranUniversity,Iran
2IranUniversityofScienceandTechnology,IranPowersystemderegulatinghaschangedthemechanismofsystem
reliabilitymanagement.Thispaperpresentsatechnique usedfor
the reliability evaluation of deregulated distribution systems
considering reserve agreement between Gencos using reliability
networkequivalenttechniques.Areliabilitymodelforeachmarket
player in a deregulated power system is introduced in which a
generation company is represented by an equivalent multistate
generation provider (EMGP) and the transmission system is
represented by an equivalent multistate transmission provider
(EMTP). A Genco, which has reserve agreements with otherGencos, is represented by an equivalent multistate generation
provider with reserve agreement (EMGPWR).This paper has
provided a new approach in determining the interrupt value
during the Transmission contingency for each customer
consideringpriorityofloadcurtailment.Optimalpowerflow(OPF)
isusedtoreplaceACpowerflowtochecknetworkconstraintsin
eachcontingencystate.Reserveagreementsbetweensuppliersare
considered toimprovereliabilityindices.Areliabilitytest system
(RBTS)hasbeenanalyzedtoillustratethetechnique.
ApplicationsofSoftwareReliabilityUsingtheIEEE/AIAA
RecommendedPracticeonSoftwareReliability
NormanSchneidewind1,MikeHinchey2
1NavalPostgraduateSchool,UnitedStates
2lero,Ireland
Softwarebased systems have become the dominant player in thecomputer systems world. Since it is imperative that computer
systems operate reliably, considering the criticality of software to
the success of contemporary systems, the IEEE and AIAA
commissioned the development of a new standard called the
RecommendedPracticeonSoftwareReliability.Thepurposeofthispaper is to explain the key features of this new standard to
researchers and practitioners. To enhance understanding, our
paperisaugmentedwithillustrativeproblemsandsolutions.
ExtendedMaintenanceandInspectionModelsforaParallel
SystemSatoshiMizutani1,ToshioNakagawa2,MingchihChen3
1AichiUniversityofTechnology,Japan
2AichiInstituteofTechnology,Japan
3ChaoyangUniversityofTechnology,TaiwanThispaperdiscussesanoptimalmaintenancepolicyforaparallelsystem with periodic inspection. The system is composed of
severalunitswhichhaveanindependentandidenticaldistribution.
When the number of failed unit exceeds a threshold level, thesystemincursalosscostperunitoftimefromafailuretothenext
inspection.Whenthenextinspectionfindsthefailure,thesystemis overhauled, and the system becomes like new. Further, thesystem is overhauled at planned time in spite of the state of thesystem. Introducing the loss cost for an inspection and overhaul,theexpectedcostisobtainedandanoptimalnumberofinspections
which minimizes the expected cost rate is derived analytically.
Numerical examples are given when the failure distribution of
eachunitisexponential.
AGeneralFormulationofOptimalTestingtimeAllocationfor
ModularSystems
XiangLi1,MinXie1,SzuHuiNg1
1NationalUniversityofSingapore,SingaporeSoftware testing is very costly in software development and thetestingtimeduringthemoduletestingphaseislimited.Thus,the
problemofoptimaltestingtimeallocationisofgreatimportancein
practice. In this paper, a general formulation of optimal
testingtime allocation for modular systems is proposed. The
objectiveistomaximizethereliabilityoftheentiresoftwaresystem.
In our formulation, both architecturebased models and
nonhomogeneousPoissonprocess(NHPP)modelsareused.The
assumptionsarealsohighlightedtohelppractitionersbetterunder
the limitations that need attention. A numerical example is
providedandsensitivityanalysisisconductedtodetectsignificantparameters.



55
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Session
ReliabilityandMaintenanceEngineering3
Date
12/9/2009Time
15:3017:00
Room
LuxembourgIII
ChairsRenyanJiang,YoungC.ParkNeuralNetworkBasedApproachonReliabilityPredictionofSoftwareintheMaintenancePhase
YungChungChen1,XiaoWeiWang1
1SHUTEUniversity,Taiwan


Maintenance of software involves debugging of errors and
implementations of enhancement requested by users, these bothcause the reliability of software decreased. For the systems that
havebeenusedforaconsiderablylongperiodoftime,thevarious
details concerning the initial development phase are usually not
known to the users who are responsible for the maintenance of
these systems.  These cause the estimation of software reliability
more difficult. In this paper, a prediction model based on
BackPropagationNeuralNetwork(BPN)isproposedtoestimatethe failuresof thesoftwaresysteminthe maintaining phase.The
“failure correction” records and the “enhancement” records are
chosenastheinputdataofthepredictionmodel,thefuturefailure
time is the output. A numerical example of a commercial ShopFloorControlsystem(SFC)isusedtoillustratethevalidationand
applicationoftheproposedmethod.

EstimationofCuttingToolFailureCosts
ZydrunasVagnorius1,KnutSorby1
1NorwegianUniversityofScienceandTechnology,Norway
Probabilisticcuttingtoolreplacementmodelsassumethattoollife
isstochasticinnature.Thisimpliesthatatoolcanwearoutbeforethe planned replacement, as a result of which penalty costs are
incurred.Ifthesecosts,aswellastoolfailurefunctionandthecostof scheduled replacement, are known, optimal tool replacementtime can be found. While many researchers have focused on thelatter two elements, there are very few articles explaining what
penaltycostsareandhowtheyshouldbecalculated.Thereforethisarticlepresentsanapproachforestimatingthecostsoftoolfailureforaonestagemachiningoperation.
AModelofOpenSourceSoftwareMaintenanceActivities
ChengjieXiong1,YanfuLi1,MinXie1,SzuHuiNg1,ThongNgeeGoh1
1NationalUniversityofSingapore,SingaporeThe development of computer networks, especially the internet,
has largely facilitated the communications among softwaredevelopers and it resulted a thriving of open source software
systems (OSS). As more and more open source software systems
are deployed by individuals and enterprises, it is vital to studysuch systems separately from traditional software systems since
theirdevelopmentandmaintenanceprocessesarefairlydifferent.
In this paper, we investigate a type of behaviors of software
maintenance of open source software systems and propose an
approachthatisbasedonNHPPwithRayleighfunctiontomodelthe maintenance activities. Using the proposed model, themaintenanceeventscouldbeestimatedwithhighconfidenceand
this will certainly assistant software maintenance planning. Anumerical example using from the data from Apache project is
showntoillustratetheapplicationofourmodel. 



56 
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AStudyofSoftwareReliabilityModelsChoiceBasedonBidirectionalLearningFuzzyNeuralNetworkBingChao1,RenzuoXu1,MinyanGu2
1WuhanUniversity,China
2No.2ArchitectureDesignInstituteofShijiazhuang,ChinaThe calculation of software reliability is chiefly dependent on
choice of software reliability models (SRMs) and the ways of
softwarereliabilitycomputationisnotinvariablethroughsoftwarelifecycleaswell.Inthispaper,amultivariablestwowaylearning
fuzzyneuralnetwork(FNN)ispresented,bywhichtheproblemof
comparisonandchoiceofSRMscouldbesolvedeffectivelyandthe
systemreliabilityfactorscouldbedecidedasearlyaspossible.
ImprovingReliabilityDesignofMultistateKoutofNSystems
byFuzzyProgrammingVahidEbrahimipour1,AliAzadeh1,SeyedFouadQuarashi1
1UniversityofTehran,IranIn a multistate system, both the system and its components are
allowed to experience more than two possible states, e.g.
completely working, partially working or partially failed, and
completely failed.  In this paper reliability evaluation and
reliability optimization of koutofn systems are studied for thecase where the components and the system have multiple
performance levels. A recursive algorithm is used for reliability
evaluation of multistate koutofn systems with independent
components. Then a fuzzy model is presented for minimization
totalcostsubjecttoreliabilityconstraint.Inthefuzzymodelweuse
afuzzyconstraintforreliabilitythatmayweusedifferentweights
toconstraintandobjectivefunction,andasaconsequencewecan
considertheamountofimportanceofeachobjectivefunctionand
reliabilityconstraint.Finallyanumericalexampleisgiven.

OptimizationMultistateSeriesWeightedKoutofnSystems
byAntColonyAlgorithm
VahidEbrahimipour1,Alishabani1
1UniversityofTehran,IranIn this paper a multi state seriesweighted koutofn system is
presented. This system has S multi state weighted koutofn
subsystemsthatareserielyconnected.Anewapproachisusedfor
calculatingreliabilityofthesystem.Inthisapproachfirstwefind
reliabilityofeachsubsystembyrecursivealgorithm,andthentheuniversalmomentgeneratingfunction(UMGF)isusedtocalculatereliability of the whole system. In the following reliability of thesystemisoptimized.Multistatesystem(MSS)reliabilityisdefinedastheabilitytomaintainaspecifiedperformancelevel.Objectivefunctionintheoptimizationmodelismaximizingthereliabilityofthe system, constraint is cost and weight of the system and
decisionvariablesarethenumberandtheversionsofcomponents
for each subsystem. Since this problem is a combinatorial and
Nphardproblem,antcolonyalgorithmisusedforoptimization.

Session
Date
Time
Room
ChairsOperationsResearch1
12/9/2009
11:0012:30
MontparnasseIParthasarathyRamachandran,ShinGuangChenTheSelectionofClientsforPromotionCampaignsbyMeansofMathematicalProgramming
FabriceTallaNobibon1,RoelLeus1,FritsSpieksma1
1KatholiekeUniversiteitLeuven,BelgiumThispaperpresentsanoptimizationmodelfortheselectionofsets
ofclientsthatwillreceiveanofferforoneormoreproductsduringa promotion campaign. The complexity of the problem makes itvery difficult to produce optimal solutions using standard
optimization methods. We propose an alternative set covering
formulationanddevelopabranchandpricealgorithmtosolveit.
We also describe seven heuristics to approximate an optimalsolution.Weperformextensivecomputationalexperimentsforthetwoformulationsaswellasforthesevenheuristics.
CooperativeCoevolutionaryOptimizationMethodforProduct
FamilyDesign
LotharSchulze1,LiLi1
1LeibnizUniversityHannover,Germany
Underthemasscustomizationparadigm,anincreasingnumberof
companies design a family of product variants simultaneously,
insteadofdesigningoneproductatatime.Productfamilydesignis a way to share resources through commonality among theproducts so as to shortening product leadtimes while introduce
adequate product variety in the competitive market in acosteffectiveway.Thekeytousingthisapproachsuccessfullyisto
achieve the right tradeoffs between commonality and
performance product family. A product family design model is
proposed as an optimization problem with two objectives.  One
representstheaverageperformanceoftheproductvariantsandtheotheristhemeasureofcommonalityoftheproductfamilyinthe
presence of multiple levels. Optimal decisions include which
design variables should be common among which product
variants,andthevaluesofeachvariableofeachproductvariantinthefamily.Amultiobjectivecooperativecoevolutionaryalgorithm
is developed for simultaneous design of a family of product
variants. Computational experiments are conducted using thedesign of a family of welded beams to demonstrate theeffectivenessoftheproductfamilydesignmethodproposedinthispaper.
CharlemagnesChallenge:ThePeriodicLatencyProblem
SofieCoene1,GerhardWoeginger2,FritsSpieksma1
1KatholiekeUniversiteitLeuven,Belgium
2TechnicalUniversityEindhoven,Netherlands

StagelookaheadDynamicProgrammingAlgorithmsfor
StochasticProblemswithTimelaggedControlDynamics
EijiMizutani1,StuartDreyfus2
1NationalTaiwanUniversityofScienceandTechnology,Taiwan
2UniversityofCaliforniaatBerkeley,UnitedStatesWe investigate three stochastic problems (linear dynamics
quadratic criterion, minimumcost path, equipment replacement)
withtimedelayedcontroldynamics.Weshowhowtheconceptof``stagelookaheadhelpstoreducethenumberofargumentsinthe
optimal value function of dynamic programming in order to
alleviatethesocalledcurseofdimensionality.
ScatterSearchforaReallifeFleetSizeandMixVehicleRoutingProblemwithTimeWindowsinIran
AhmadRezaPourghaderi1,SeyedAliTorabi1,SaeidehSekhavat 
1UniversityofTehran,Iran
2UniversityofIsfahan,Iran2Thefleetsizeandmixvehicleroutingproblem(FSMVRP)consists
ofdefiningthetype,thenumberofvehiclesofeachtype,aswellas
theorderinwhichtoservethecustomerswitheachvehiclewhena
company has to distribute goods to a set of customers
geographically spread, with the objective of minimizing the total
costs. In this paper, we study a reallife FSMVRP with time
windows (FSMVRPTW) that occurs in a major Iranian industrial
group. To find satisfying solutions to this complex problem, we
propose a scatter search (SS) algorithm. Next, the solutionsobtainedarecomparedwiththecurrentvehiclesandroutesused
actually by the company. Our results show that the total
distributioncostcanbereduced significantlywhen theproposed
methodisused.

LogisticsPlanningforAgriculturalVehicles
OsmanAli1,DirkVanOudheusden11KatholiekeUniversiteit,BelgiumAtthepresenttime,agriculturaloperationsaremostlycarriedout
withagriculturalvehicles.Tomaximizetheeconomicreturnsfrom
agriculturalproduction,theoperatingcostsofthevehicleshaveto
beminimized.Thispaperpresentsanintegerlinearprogramming
formulationtoimprovetheutilizationoftheagriculturalvehicles
during the crop harvesting process. Crops are harvested by
combine harvesters. The harvested product is transferred to atractortrailereverytimethecombineharvestersstoragecapacity
is reached. The proposed planning method specifies optimalroutesandinteractionsfortheagriculturalvehiclesinthefield.The
planning model is based on the minimumcost network flow
problemandminimizesnonproductivity. 
Latencyproblemsarecharacterizedbytheirfocusonminimizing
total waiting time for all clients. We consider periodic latency
problems:anextensionofstandardlatencyproblems.Inaperiodic
latency problem each client has to be visited regularly. Moreprecisely, given is a server traveling at unit speed, and a set ofclients with their positions. To each client a periodicity is
associated that is the maximal amount of time that is allowed to
pass between consecutive visits of the server to the client. In a
problemwedenoteasPLPP,the goalis then to findarepeatableroute for the server visiting as many clients as possible without
violatingtheperiodicities.Further,weconsiderthePLPinwhich
thenumberofserversneededtoserveallclientsisminimized.Wegive polynomialtime algorithms and NPhardness results for
these problems depending upon the topology of the underlying
network.





57
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Session
OperationsResearch2
Date
12/9/2009Time
13:3015:00
Room
MontparnasseI
Chairs
LotharSchulze,SofieCoene
EfficiencyEvaluationofNaturalGasPowerPlantsUsingData
EnvelopmentAnalysis
StylianiSofianopoulou1,VassilisDedoussis1,KonstantinosKonstas1,Agelos
Kassimis1
1UniversityofPiraeus,GreeceThepurposeofthispaperistoevaluatetheefficiencyofanetwork
ofnaturalgaspowerplantsusingtheDataEnvelopmentAnalysis
approach.Thenetworkismodeledasalinearsystemwithmultiple
inputsandoutputs.Asinputsonecouldconsider,forinstance,the
ageofaplant,thetotalnumberofhoursthataplantisinoperation
duringeachyear,etc.Asoutputsthemodelconsiderstheelectrical
energydeliveredperyear,thenumberofhoursthattheplantisnotin operation, etc. The proposed approach does not only evaluate
eachplantrelativeto theotherones,butitalso‘produces’ policy
making scenarios that would enable plant managers to improvetheplant’soperationalcharacteristics.Computationalresultsbased
on realworld data are presented and discussed. Relationships
between efficiency scores and various inputs/outputs are also
investigatedandsomeinterestingtrendsareidentified.
SolvingaDockAssignmentProblemasaThreestageFlexible
FlowshopProblem
LotteBerghman1,RoelLeus1
1KatholiekeUniversiteitLeuven,BelgiumThispaperpresentsamodelforadockassignmentproblembasedon the situation encountered in a practical case. Trailers are
assigned to gates during a specific period in time for loading or
unloading activities. The parking lot is used as a buffer zone.
Transportationbetweentheparkinglotandthegatesisperformed
by additional resources called terminal tractors. The problem is
modeledasathreestageflexibleflowshop,wherethefirstandthethird stage share the same identical parallel machines and thesecond stage consists of a different set of identical parallel
machines. Different mathematical formulations are given and aLagrangianrelaxationapproachisexamined tosolvethisflexible
flowshopproblem.

R&DProjectPlanningwithMultipleTrialsinUncertain
Environments
StefanCreemers1,BertDeReyck2,RoelLeus1
1KatholiekeUniversiteitLeuven,Belgium
2UniversityCollegeLondon,UnitedKingdomWestudyprojectschedulingwhenindividualactivitiescarryarisk
offailure,andwhereanactivitysfailuremayleadtotheprojectsoverallfailure.  Intheprojectplanningandschedulingliterature,this technological uncertainty has typically been ignored and
projectplansaredevelopedonlyforscenariosinwhichtheproject
succeeds.Tomitigatetheriskthatanactivitysfailurejeopardizes
the entire project, more than one alternative may exist for
obtaining certain results, and these alternatives can be
implementedeitherin parallelorsequentially,allowingtomodelthepursuitofalternativetechnologies.



58 
śŞ

RiskPredictionofMarineTrafficBasedonFractalInterpolation
Algorithm
ShenpingHu1,ZhiyuChen1,CunqiangCai1,JinpengZhang1
1ShanghaiMaritimeUniversity,ChinaRisk prediction is the key element in risk managements. The
commonly quantitative prediction methods approaches focus on
reasoning by statistics data. This paper held out the Fractal
interpolation algorithm to solve the time series data by means oftransferring the discrete data to continue data. On the basis of
introduction of fractal theory applying the feasibility to marine
traffic accidents, it is presented by evaluating iterated function
systemanditsattractor,whichusesfractalinterpolationalgorithm
to handle discrete data aggregating with  time series, and thenmodels the risk prediction of marine accidents  theoretically.
Finally, taking statistic data of marine traffic accidents as casestudies, it proves that the data reasoning model is more accurate
than common computing algorithm special for high fluctuantcurve.

SchedulingOutpatients  inHospitalExaminationDepartments
XiaofengHu1,HuiWu1,ShaomingZhang2,XingDai2,YeJin1
1ShanghaiJiaoTongUniversity,China
2ShanghaiNinthPeopleHospital,ChinaOutpatients scheduling problem in examination departments
allocateshospitalequipmentstopatientsanddecidesonthetimeto perform examination. This task plays a important role in
utilizingthelimitedhospitalequipmentsefficientlywhileensuring
qualityofserviceforpatients.  First,thehistoryexaminationsdataof the hospital is analyzed, and the bottleneck department is
defined.  Then, some dispatching rules for the outpatient
examinationaredevelopedtominimizetotalwaitingtimesubjecttominimumidletimeoftheequipmentsinbottleneckdepartment. Computational experiments are performed on the real datacollected from Shanghai Ninth People Hospital, and the results
showthatthealgorithmisefficienttoreduce the waitingtimeoftheoutpatients.

VehicleRoutingProblemwithLoadCompatibilityConstraints
ParthasarathyRamachandran1
1IndianInstituteofScience,India

The major contribution of this paper is to introduce load
compatibility constraints in the mathematical model for thecapacitated vehicle routing problem with pickup and deliveries.
The employee transportation problem in the Indian call centers
and transportation of hazardous materials provided themotivationforthisvariation.Inthispaperwe  developainteger
programming model for the vehicle routing problem with load
compatibility constraints. Specifically two types of load
compatabilityconstraintsareintroduced,namelymutualexclusionand conditional exclusion. The model is demonstrated with an
application from the employee transportation problem in theIndiancallcenters.

TheBestExponentsofCorporateSocialResponsibilityand
OrganisationBehaviourAlexManzoni1,SardarIslam1
1VictoriaUniversity,AustraliaThisstudyshowshowanoptimisationmodel/DEAcanbeappliedtoCorporateSocialResponsibilityinthecompanywidecapability
forpeople,processes,andresourcestomeetsocialobligationstoall
stakeholders under the guise of corporate citizenship. The data
used are the sanitized scores of the empirical results from anAustralian bank study.  The DEA model was able to identify 11
decision making units, from a cohort of 231, that were leading
exponents of the behavioural characteristics required to be rated
100%forsatisfyingcorporatesocialresponsibilitycriteria.Thefirm
couldusesuchfindingstoinvestigatewhytheseunitssucceededso well when others floundered and this analysis can provide
valuable information for developing an efficient organizational
structure for the company for achieving good corporate
governance.

Session
OperationsResearch3
Date
12/9/2009Time
15:3017:00
Room
MontparnasseI
ChairsKennethSorensen,RoelLeus
ImpactofInitialWealthonNewsvendorProblemwith
SShapedUtility
WeiGeng1,XiaoboZhao1
1TsinghuaUniversity,ChinaThe bounded rationality of human behaviors in decision makingcanbecharacterizedbyanSshapedutilityfunction.Wediscussa
newsvendorproblemwithanSshapedutility.Itisshownthatthe
expectedutilityofthefinalwealthisunimodal,basedonwhichan
optimal policy can be obtained. The impact of initial wealth is
investigatedandsomestructuralpropertiesof theoptimalpolicy
aregiven.Numericalexamplesillustratetheresults.ATwoStepApproachIncludingScatterSearchAlgorithmfor
theIntegrated  Procurement,ProductionandDistribution
Planning
AhmadRezaPourghaderi ,SeyedAliTorabi ,SaeidehSekhavat 
1UniversityofTehran,Iran
2UniversityofIsfahan,Iran
1

1

2


Thispaperproposesanewmultisiteproductionplanningmodel
integratingprocurementanddistributionplansinamultiechelon
supplychainnetworkincludingroutingandfleetsizingproblems
as well as an advanced discount policy. A two step solution
approach including scatter search (SS) algorithm is proposed in
ordertocopewiththeseissues.Theproposedmodelandsolution
methodarevalidatedthroughsomenumericaltestsinspiredbyan
automobilemanufacturingcompany.
AChanceConstrainedProgrammingofFourthPartyLogistics
RoutingProblemwithFuzzyDurationTime
YanCui1,MinHuang1,XingweiWang1,LooHayLee2
1NortheasternUniversity,China
2NationalUniversityofSingapore,SingaporeIn the last ten years, Fourth Party Logistics (4PL) has been
attractingmoreandmoreattentioninmanyrelativefields.Inthispaper,a4PLRoutingProblem(4PLPR)withfuzzydurationtimeis
presented where the fuzzy numbers is used to describe theuncertaintyofthedurationtime.Afterthedescriptionof4PLRP,a
chanceconstrainedprogrammingforitisestablishedaccordingtothe credibility theory. And a crisp equivalent is derived when
fuzzy variables are characterized by triangular fuzzy numbers.
Then genetic algorithm embedded K  shortest path algorithm
with special initialization is designed. Finally, an extensive
computational analysis is presented and the numerical results
showthatwhichrouteshouldbeselectedinordertogetminimum
costintheduedate.
ANonOscillatingBeamSearchwithaLookaheadforthe
CircularPackingProblem
HakimAkeb1,MhandHifi2,RymMHallah3
1ISCParisSchoolofManagement,France,Metropolitan
2UnivesitédePicardieJulesVerne,France,Metropolitan
3KuwaitUniversity,KuwaitThis paper addresses the circular packing problem (CPP) which
consists in packing n circles Ci of known radius ri, i belongs to
N={1,...,n}, into the smallest containing circle C of radius r. The
objectiveistodeterminetheradiusraswellasthecoordinates(xi,yi) of each circle Ci.  This problem is solved via a binary searchthat evaluates the solution using a nonoscillating beam searchwith separate beams (instead of pooled ones). This beam searchguaranteesamonotonicdecreaseofrasthebeamwidthincreases.
A node of level l of the beam search tree represents a partial
packingoflcirclesintoC.Thepotentialofeachnodeofthetreeis
assessed via a lookahead strategy. The computational results on
different benchmark instances show the effectiveness of thealgorithm.


ReferenceEffectandInventoryConstraintonOptimalPricingforDailyPerishableProducts
TakeshiKoide1,HiroakiSandoh2
1KonanUniversity,Japan
2OsakaUniversity,JapanThispaperconsidersadiscountpricingproblemforamonopolist
firm which sells daily perishable products. The products are
markeddownattheendofdaywhentheyarelikelytobeunsoldinordertoincreasethedaysrevenueofthefirm.Thediscountsale,
however, drops consumers reference prices, with which theconsumersjudgeifasellingpriceisagainoralossforthem.The
declinedreferencepricereducesthedemandfortheproductssoldataregularprice,whichiscalledthereferenceeffectondemand.
This paper has formulated the discount pricing problem with
referenceeffectsandaninventoryconstrainttoderiveanoptimal
pricing computed by dynamic programming. Numerical
experimentshaveillustratedthattheamountofpredictedunsoldproductssignificantlyinfluencestheoptimalpricingpolicy.
ApplicationofEvolutionaryComputingonLeastcostWater
DistributionNetworkDesigns
MinDerLin1,ChienWeiChu1,GeeFonLiu1,ZongHuaWu1,ShuangFu
Yeh1
1NationalChungHsingUniversity,TaiwanThe optimization of water distribution networks are complex,
multimodalanddiscretevariableproblemsthat cannotbeeasily
solved with conventional optimization algorithms. This study
adopts ant algorithm (AA), immune algorithm (IA), and scatter
search (SS) which are all evolutionary computing techniques to
avoid the entrapments by local solutions, to obtain the leastcost
designs of water distribution networks. One benchmark water
distributionnetworkoptimizationproblemsisusedasacasestudy.
Comparisons of the results of this study with relevant literature
dataindicatethatAAandSSareabletofindsolutionsbetterthan
those provided by some of the most competitive algorithms
publishedintheliterature.Furthermore,theresultsofthesuccess
rateevaluationindicatethatAAcan100%successfullyachievetheglobaloptimum.
DevelopmentofQueuingModelswithBalkingandUncertain
DatausingFuzzySetTheory
DaviddelaFuente1,MariaJosePardo2
1OviedoUniversity,Spain
2BasqueCountryUniversity,SpainIn this work we develop three queuing models with balking in
which we incorporate an uncertain distribution of balking usingFuzzy Set Theory. For the study and analysis of the models, we
take as a starting point the queuing model with balkingdevelopment by Saaty from the models of Homma and Finch. In
order to verify the validity of the proposed methodology, we
calculatetheperformancemeasuresinthreequeuingmodelswith
balking: the queuing model with possibilistic distribution ofbalking,thequeuingmodelwithdistributionofbalkingbasedon
triangular fuzzy number and the fuzzy queuing model with
possibilistic balking and uncertain parameters. The proposed
technique is suitable for the performance evaluation of queuing
modelswithbalkingwheretheaccuratedataarenotavailableand
need to be approximated by fuzzy values, and it provides
engineerswithmoreusefulinformationaboutthepossiblesystem
behavior.
SomeNewModelsforCapitalBudgeting:RealisticRepresentationsofFinancialDecisionMakingbyFirms
BruceCraven1,SardarIslam2
1UniversityofMelbourne,Australia
2VictoriaUniversity,Australia


Traditional capital budgeting models are extended for realistic
representations of financial decision making by firms in theconditions for common and interdependent projects, termination
ofprojectswhenthesearesignificantsetupcostsfornewprojects,
conditions for sustainability of the business when some projects
maycollapse,andconstraintsonborrowing. 



59
śş


Session
QualityControlandManagement1
Date
12/9/2009Time
11:0012:30
Room
MontparnasseIIChairs
FlavioFogliatto,YiHuiLiangProposedXbarandSControlChartsforSkewedDistributions
MichaelBoonChongKhoo1,AbduMohammedAliAtta1,ChenChungHo2
1UniversitiSainsMalaysia,Malaysia
2SouthernTaiwanUniversity,TaiwanThispaperproposesaweightedvariancemethodtocomputethe
limitsoftheandSchartsforskeweddistributions.Theproposed
chartsextendtheweightedvarianceandRchartsin[1]byenablinga process from a skewed distribution with moderate and large
sample sizes to be monitored efficiently, hence producing more
favourable TypeI and TypeII error rates than the charts in [1].
Notethat the chartsin[1]areonlyintended tobeused forsmall
sample sizes. The TypeI and TypeII error rates computed showthattheproposedchartsoutperformtheexistingheuristiccharts,
as well as those in [1] for moderate and large sample sizes,
involvingcases withknownandunknownparameters,when thedistributionofaprocessisskewed.
SoftwareSecurityCharacteristicsforFunctionPointAnalysis
NurAtiqahSiaAbdullah1,RusliAbdullah2,MohdHasanSelamat2,Azmi
Jaafar2
1UniversitiTeknologiMARA,Malaysia
2UniversityPutraMalaysia,Malaysia

Softwarecostestimation(SCE)hasbeenanimportantbutdifficulttask sincethebeginningofthe computerera.  Itconsiderslistofparameters to estimate accurately the software cost.  However,
security cost is always excluded in most of the parametric cost
estimationmodels.  Itisbecauseofthesecurityaspectisnormally
considered late in the software development.  To overcome thisproblem, we proposed an enhancement to one of the parametric
estimation models, which is Function Point Analysis (FPA), to
address the security concerns.  The enhancement suggests
potential software security characteristics during system
development life cycle (SDLC).  These characteristics are thenintegrated into FPA calculation to encounter the security cost
estimation.  This paper also points to the validation of a survey
findingsandcalibrationoftheFPAcalculation.
ATechnicalFrameworkoftheTaguchiSystemDesignMethod
BasedonAxiomaticDesignandTRIZ
YihaiHe1,ZhaoMa1,WenbingChang1
1BeijingUniversityofAeronauticsandAstronautics,China7080% of product quality is determined in the concept design
process, concept design stage has become the “bottleneck” of thelifecycle quality control. Taguchi method is an effective design
quality control approach, its focuses are on the parameter and
tolerance design, and there is short of technique solution for
system design. In this paper, based on the design axiom of
AxiomaticDesign(AD)andsolutiontocontradictionsinTheoryof
Inventive Problem Solving (TRIZ), a technical framework of
Taguchi system design is put forward. The framework is a
componentofanevaluationmethodofproductschemebasedonAD and a solution flow of latent design contradictions based on
TRIZ,andthusitcanidentifyandsolvethelatentcouplingdefectslaidindesignscheme.Finally,atypicalmechanicalproductdesign
exampleisprovidedtovalidatetheeffectivenessandcorrectnessof
thistechnicalframework.



60 
ŜŖ

InteroperabilityofQFD,FMEA,andKCsMethodsinthe
ProductDevelopmentProcess
AlaaHassan1,AliSiadat1,JeanYvesDantan1,PatrickMartin1
1ArtsetMétiersParisTech,FranceCurrent market conditions require design and manufacturing
companies to continuously increase product functionality, reduce
designcycles,decreasecostandimprovequality.Today,thereare
many quality methods but the links allowing the passage from amethodtotheotherarenotwelldefinedandthedesignerdoesnot
haveaglobalvisionofthesemethodsintheproductlifecycle.To
improve the product quality, it’s necessary to reveal the relationsbetween these methods. This paper studies three of the mostpopular quality methods: Quality Function Deployment (QFD),
Failure Modes and Effect Analysis (FMEA), and Key
Characteristics (KCs) methods. It analyses the complementarityand the interrelations among them and presents an activity
diagram that shows their interoperability. An example of a cardoorispresentedtoillustrateourproposal.Finally,aninformation
model is proposed to formalize these methods in a common
frameworkinordertosupportthequalityteamwork.
AnAdvancedCUSUMChartforAttributes
YanjingOu1,RogerJiao2,ZhangWu1
1NanyangTechnologicalUniversity,Singapore
2GeorgiaInstituteofTechnology,UnitedStatesThisarticlestudiesauniquefeatureofthebinomialCUSUMchart
in which the difference (dt – d0) is replaced by (dt – d0)2 in theformulation of the cumulative sum Ct (where dt and d0 are theactual and incontrol numbers of nonconforming units,
respectively,inonesample).Theresultsoftheperformancestudies
reveal that this new feature is able to increase the detectioneffectiveness when fraction nonconforming p becomes three to
fourtimeslargeastheincontrolvaluep0.

ACUSUMChartUsingAbsoluteSampleValuestoMonitor
ProcessMeanandVariance
ZhangWu1,MeiYang1
1NanyangTechnologicalUniversity,SingaporeIn Statistical Process Control (SPC), when dealing with a quality
characteristicxthatisavariable,itisusuallynecessarytomonitor
both the mean value and variability. By inspecting the absolutevalueofsamplemeanshift,asingleCUSUMchart(calledtheABS
CUSUMchart)hasbeendevisedbyanoptimizationalgorithmand
fully investigated for this purpose. The optimization algorithm
(called the holistic algorithm) facilitates the determination of thecharting parameters of the charts and increases their overalldetection effectiveness. The results of performance studies showthattheoverallperformanceoftheABSCUSUMchartisasgoodasan optimal 3CUSUM scheme (a scheme incorporating three
individualCUSUMcharts).However,sincetheABSCUSUMchart
is easier for implementation and design, it may be more suitableformanySPCapplicationsinwhichbothmeanandvarianceofavariablehavetobemonitored.Session
Date
Time
Room
Chairs

QualityControlandManagement2
12/9/2009
13:3015:00
MontparnasseII
MichaelBoonChongKhoo,Panagiotis
TrivellasASupportVectorMachineBasedPatternRecognizerUsingSelectedFeaturesforControlChartPatternsAnalysis
ChuenShengCheng1,HuiPingCheng2,KuoKoHuang1
1YuanZeUniversity,Taiwan
2MingDaoUniversity,TaiwanIn this paper we review two implementation modes of control
chart pattern recognition and introduce a new research problem
concerningpatterndisplacementprobleminthe“recognitiononly
whennecessary”mode.Asetoffeaturesaredevelopedbytakingthepatterndisplacementintoaccount.SimulationstudiesindicatethatanSVMbasedpatternrecognizerwithfeaturesasinputvector
performssignificantlybetterthanthatofusingrawdataasinputs.AMEWMAChartforaBivariateExponentialDistribution
YujuanXie1,MinXie1,ThongNgeeGoh1
1NationalUniversityofSingapore,SingaporeControl charts as one of the most wellknown statistical process
control (SPC) techniques have shown to be effective in process
monitoring. Most of the existing studies in the area of thetimebetweenevent(TBE)controlchartshavebeenfocusedontheunivariatecases.Inthispaper,aMEWMAchartisconstructedfor 
monitoringthemeanvectoroftheGumbel’sbivariateexponential
TBEmodel.Theaveragerunlengthprofileoftheproposedchartis
studied using simulation. Some guidelines for setting up an
optimalMEWMAchartareprovided.Finally,anumericalexample
isgiventoshowtheeffectivenessoftheMEWMAchart.
InterpretingtheMeanShiftSignalsinMultivariateControlChartsUsingSupportVectorMachinebasedClassifier
ChuenShengCheng1,HuiPingCheng2,KuoKoHuang1
1YuanZeUniversity,Taiwan
2MingDaoUniversity,TaiwanOutofcontrolsignalsinmultivariatechartsmaybecausedbyoneor more variables or a set of variables. One of the challenges in
multivariate process control is the interpretation of anoutofcontrol signal. The diagnosis of outofcontrol signal is
formulated as a classification problem. The proposed system
includes a shift detector and a classifier. The traditional
multivariate chart works as a mean shift detector. Once anoutofcontrolsignalisgenerated,anSVMbasedclassifierisusedto recognize the variables that have shifted. We propose using
subgroup data and extracted features (sample mean and
Mahalanobis distance) as the inputs. The results reveal that SVMusingextractedfeaturesasinputsperformsbetterthanusingraw
dataasinputs.
MultivariateStatisticalControlofBatchProcesseswithVariable
Duration
FlavioFogliatto1,NdeyeNiang2
1FederalUnivofRioGrandedoSul,Brazil
2ConservatoireNationaldesArtsetMetiers,FranceBatch processes are widely used in several industrial sectors. In
those processes performance is described by variables which are
monitored as the batch progresses, typically using control charts
based on multiway principal components analysis (CCPs). Here
we investigate the special case of batches with variable duration,
which cannot be directly monitored using CCPs. We propose anewqualitycontrolstrategyformonitoringsuchbatcheswhichare
not aligned or time warped with respect to their trajectories, butare rather completed using an alternative scheme such that all
informationonthevariabilityinbatchprofilesalongthetimeaxis
is preserved. The completed data set is reduced using the Statis
method and monitoring of batch performance is accomplished
directly on principal plane graphs, from which nonparametric
controlchartsarederived.
TheLinkBetweenTotalQualityManagementand
OrganizationalPerformanceinMalaysianAutomotiveIndustry:
TheMediatingRoleofISO/TS16949Efforts
NorhayatiZakuan1,ShariMohdYusof2,AwaluddinMohd.Shaharoun3
1UniversityofTunHussienOnn,Malaysia
2UniversitiTeknologiMalaysia,Malaysia
3UniversityofTechnologyMalaysia,MalaysiaTheprincipleaimofthisarticleistodeterminetheimpactoftotalquality management (TQM) and ISO/TS16949 efforts on
organizational performance of Malaysian automotive industry. 
Based on theoretical considerations, a model is proposed linkingtheTQMconstructsandISO/TS16949effortstotheorganizational
performance. Exploratory factor analyses and reliability analysis
empirically verified and validated the underlying items of TQM,
ISO/TS16949andorganizationalperformance.Structuralequation
modelingwasemployedtotestthemodeldrawingonasampleof161 Malaysian automotive industries. Data analysis reveals that,
TQM implementations have a strong and positive impact on
organizational performance through direct relationship and also
throughamediatingroleofISO/TS16949efforts.
EnhancingOrganizationalQualityEffortsthrough
IncorporatingofMotivationalAspects
AlexanderNielen1,SebastianVetter1,HelmutLieb1,ChristopherM.Schlick1,
RobertSchmitt1
1RWTHAachenUniversity,GermanyTheobjectiveofthispaperistoexaminetheimpactofmotivational
factors on the perceived state of quality management systems
(QMS) within four small and medium sized companies fromdifferent industries in Germany. Although extensive research on
motivationalfactorshasbeencarriedoutinthelastdecade,noneacknowledges the interrelation between the perceived status of a
QMS and the existence of inherent motivational factors in
everydayworkroutine.Therefore,theapproachpresentedinthispaper focuses on the emergence of relevant factors to investigate
potentialinterdependencies.Itwasfoundthatsupervisorsupport
is the most successful driven factor to contribute to a positive
attitude towards organizational quality efforts (OQE). Moreover,
exposuretostressisanotherimportantfactortocausepositiveor
negative feelings towards OQE. The overall empirical results
indicateapositivelyratedQMSifmotivationalfactorsareinherent
ineverydayworkroutine.



61
Ŝŗ


Session
QualityControlandManagement3
Date
12/9/2009Time
15:3017:00
Room
MontparnasseIIChairs
C.K.Kwong,JianjunWu
AResearchofUsingMDMSystemforIncreasingDataQuality
andPropertytoMakeEffectiveBusinessSysteminCompany
SungWooKang1,SunIlOh1,JoongHyunCho1
1Myongjiuniversity,SouthKorea
Systems help the companies maintain the competitiveness by
supportingtheoverallactivitiesofthecompanyincludingthebothdirectmanagementactivitiessuchasmanufacturingandsalesand
indirectmanagementactivitiessuchasplanning,financeandsoon.
However, fragmental increase of the efficiency is worsening themanagementinthelongterm.Theefficiencyinmanufacturingand
inresourcesmanagementisconflictingwitheachother.Asaresult,
there is a conflict between sales and purchase as well and
eventually, cost increase is taking place instead of profit
maximization. 
MDM clarifies the standard information valuable for the whole
company. It maintains the quality and objectiveness of theinformation while modifying the information suitable for thecompanyenvironment tosustainthereality.Itusesdecentralized
data system to make standard information or all the information
systems received information via MDM to be ensured of thesuitabilityandreliabilityofthedata.
AnEnhancedResidualMEWMAControlChartforMonitoring
AutocorrelatedData
GiovannaCapizzi1,GuidoMasarotto1
1UniversityofPadua,ItalyOne approach for monitoring autocorrelated data consists in
applying a control chart to the residuals of a time series model.
However,duetothesocalledforecastrecovery,theresponsetoamean shift in the observed process can appear attenuated in theresidualseries,inparticular,afterashorttransientphase.Totryto
overcome this problem, we suggest a simple modification of thestandard residual Multivariate Exponentially Weighted Moving
Average (MEWMA) control chart which reduces the forecast
recovery effect. Comparisons, based on two real industrial
processmodels,showthattheproposedmodificationcanenhancetheabilityof theMEWMAcontrolcharttodetectboth smalland
mediummeanshifts.

TQMandInnovationPerformanceinManufacturingSMEs:The
MediatingEffectofJobSatisfaction
PanagiotisTrivellas1,IliasSantouridis1
1TechnologicalEducationInstituteofLarissa,GreeceThispaperoutlinesthecriticalroleofemployees’jobsatisfactioninthe link between TQM and innovation performance. The
discussionarisesprimarilybasedontheconsiderablecontroversy
concerning this relationship that appears in the literature. As ofinterest to resolve this controversy, a research framework is
developed in which job satisfaction acts as the mediator between
TQM and firm’s innovation performance. The empirical findings
fromasurveyof90manufacturingSMEsinGreececonfirmedthatjob satisfaction exerts a mediating effect on the relationship
between TQM and innovation. A TQM approach whichemphasizes mainly to “soft” issues such as continuous training,
performancebased rewards, teamwork and empowerment is
necessarytofosterjobsatisfactionthatisconducivetoinnovation.
Furthermore, “hard” TQM elements such as process and quality
management,andinformationanalysisfacilitateatalesserdegree
firm’sinnovativenessonlythroughjobsatisfaction.



62 
ŜŘ

ATaguchiMethodforSafetyDesignofArtificialMarble
Products
WenPaiWang1,ChungShangChang2,YuHsiuLee1
1NationalChinYiUniversityofTechnology,Taiwan
2ChienkuoTechnologyUniversity,Taiwan
Artificial marble products usually include sinks and kitchen
equipments. Frequent accidents of consumer injuries caused by
fallen sinks have been reported. This study aims to enhance thesafety of marble sink by taking into the consideration of not
increasing the cost of production and materials, and by applyingthe parameter design of Taguchi Method in selecting sixcontrollablefactors:defoamingtime,resinratio,hardeneramount,
oven time, oven temperature and amount of transparent glue.
Eventuallybyformulatingtheoptimalcombinationofproduction
parameters, and by adjusting the raw materials and process,humaninjuriesresultedfrombrokensinkshredsmaybeavoided.
All confirmation experiments conducted by parameter level fall
withintheconfidenceinterval,indicatingtheparameterdesignofthisstudycanactuallyattaintheultimategoalofproductsafetybyeffectively enhancing product quality without increasing any
relatedcosts.
AdimaxChartforMonitoringUnivariateProcesses
HarikrishnanKanthenK1,ChinnaKaruthan2,KrishnaGuruBalachander3
1NottinghamUniversityMalaysiaCampus,Malaysia
2UniversityTechnologyMARA,Malaysia
3MonashUniversityMalaysia,Malaysia

First developed by Shewhart, the use of  x bar and R (or  x barand S) charts has become a standard practice in industrial
applications. Recent developments deviate from early ones mostnotably on the emphasis they place on target values and on
simultaneously monitoring both the process mean and process
variability in a single chart. The ADIMAX Chart is an innovative
simultaneous statistical process control chart for univariate
processes.Thischartiseasytoconstructandinterpretevenbythe
SPCilliterate.SupplierEvaluationwithQualityBasedFuzzyData
ChingYichiang1,MingHungShu1
1NationalKaohsiungUniversityofAppliedSciences,TaiwanSupplier evaluation and selection is one of the most critical
activities of purchasing management in a supply chain. On theregularbasis,managersconstantlyevaluatequalitycharacteristics
of suppliers’ products and make decisions to select preferred
suppliers.Fuzzyqualitydatacommonlyexistsintherealityworld.
Under this fuzzy environment, we propose a qualitybased
supplier evaluation based on the fuzzycapability index (FCI) in
this paper. We first apply the resolution identity theorem to
constructthemembershipfunctionofFCIforeachsupplier.With
theseFCIs’ membershipfunctions,aranking methodknownasa
fuzzy preference relation of FCI is then adopted to select thepreferred suppliers. Finally, a case study of touch screens is
provided to illustrate the applicability of incorporating the fuzzy
qualitydataintotheproblemofqualitybasedsupplierevaluationandselection.

Session
SupplyChainManagement1
Date
12/9/2009Time
11:0012:30
Room
MontparnasseIII
ChairsAliDiabat,VanDatCung

AnEmpiricalInvestigationofRFIDAdoptionandImprovingProcessPerformanceintheManufacturingSupplyChain
WeiChenTsai1,LingLangTang2
1AletheiaUniversity,Taiwan
2YuanZeUniversity,Taiwan

Advances in information technology and the globalization ofenterprisesarebothrealitiesandopportunitiesofthetwentyfirst
century. This article aims to examine the framework of radio
frequency identification technology adoption and improving
process performance in the Manufacturing Supply Chain. The
research based on IT adoption literatures to explore the related
factorsofRadio FrequencyIdentification (RFID)application.Ina
word,thisstudydifferscruciallyfrompreviousresearch,thestudy(1) addresses interactive firm behaviors in RFID adoption and
highlights the value of performance, (2) identifies related
constructs of RFID adoption included the industry competition,
innovation characteristics as technological complexity and
compatibility and cost, and (3) provides research suggestions in
RFIDadoptionbehaviorandperformancefocusonefficiencyand
value for the data collected with 161 manufacturing firms. Thus,
we hope the final result is useful to educational circles and
practice.
AnExploratoryStudyofPurchasingandSupplyManagementin
HongKongIndustries
AntonioKaWingLau1,SusanTo2,RichardYam2
1InstituteofSupplyManagementHongKong,HongKong
2CityUniversityofHongKong,HongKongTheimportanceofPurchasingandSupplyManagement(PSM)for
businessperformancehasreceivedconsiderableattentioninrecent
years.However,academicresearchonPSMtrainingandeducation
isnotwellconducted.Thispaperpresentstheinitialfindingsfrom
PSM practitioners in Hong Kong about the current PSM trainingand education needs. The study identifies top five trends, skills
and knowledge level required for the PSM professionals. The
results show that the trends of PSM focus on purchasing cost
reduction, the skills on negotiation and communication, and theknowledgeonsupplyanalysisandrelationshipmanagement.The
study also identifies that companies tend to adopt onthejob
training for the PSM staff but lack systematic PSM training
approach. This paper provides empirical evidence on the recentPSMenvironmentandtrainingneeds.

AccountabilitybasedReengineeringofanOrderFulfillment
Process
LindaZhang1,RogerJiao2,QinhaiMa3
1UniversityofGroningen,Netherlands
2GeorgiaInstituteofTechnology,UnitedStates
3NortheasternUniversity,ChinaInviewofthedynamicchangesinasupplychainnetworkandthe
significanceoforderfulfillmentprocesses(OFPs)forthesuccessful
implementation of supply chain management, this paper puts
forward an accountabilitybased methodology for companies to
reengineer OFPs while considering both external and internal
changes.Inthemethodologytheaccountabilitycenteredapproachand the simulation technique are adopted to exploit feasible
solutionsanddetermineanoptimalone,respectively.Acasestudy
in a semiconductor equipment manufacturer is reported to
demonstrate the potential and feasibility of the proposed
methodology.
TheEffectofModelChangefromDirecttoDistributionon
BuyerSupplierBehaviorandRelationship
XiaocuiJiang1,HaiqiWang1,QiangLu1,XiaolingZhang1
1HarbinInstituteofTechnology,ChinaThis paper explores the effect of model change from direct to
distribution on the behavior of buyer and supplier and their
relationship. First, a theoretical framework is established to
investigate theeffectof modelchangebasedonliteraturereview.
Then, a case study is presented to illustrate the developing
relationship between a worldclass American company and its
Chinesesuppliers.Finally,comparisonsbetweenactualreportand
theoretical outcomes show that the results are consistent. The
resultsindicatethat(1)suppliers’performancedeclineswhilethe
business model  is shifting from direct model to distribution
model,(2)thebuyersuppliersrelationshipisnotascloseasbefore,and(3)thepowerofbuyeroversuppliersdeclines.However,these
effects may be mitigated through applying some integration and
collaboration methods from the viewpoint of the overall supply
chain.
TIMEforPerformanceImprovement:TargetingInnovationin
ManufacturingEngineeringSusanMorton1,RoulaMichaelides2,NeilBurns1,ChrisBackhouse1
1LoughboroughUniversity,UnitedKingdom2LiverpoolUniversity,UnitedKingdomPerformanceimprovementcapabilityisrelatedtoanorganization’s
ability to utilize a fundamental asset, the knowledge that resides
withitsemployees,togetherwithlearningfrompastprojectsand
having good links to external knowledge sources. Firms thatdevelop mechanisms to encourage conversation between
individualsandteamstotakeplace,particularlyintoday’spostjob
securityeconomicclimate,canwitnessperformanceimprovement
at the individual and team level, and thence to the overall
performance of the organization. This paper reports on
performanceimprovementworkthatistakingplacewiththecasestudy company, a postlean organization, in order to develop its
capacity for team and organizational learning and improve its
performanceintheglobalmarketplace.
TheAnalysisofDecisionmakingofInvestingintheBinationalMarketingChannelwithGameOptionsTyroneT.Lin1,ShihTingWang1
1NationalDongHwaUniversity,TaiwanThis study uses the mathematical model of game options to
analyzewhenthedistributorsofthetwocountrieschoosetoinvest
in the domestic or international marketing channel, they will
consider competitors’ behavior and invest in the marketingchannelsofthetwocountriesbasedontheoptimaltimepoint.The
resultswillprovidedistributorswiththereferencesofevaluatingtheinfluenceofthepotentialchannelvalueonthefirmvalueand
deciding whether to enter the international marketing market
whentheywanttoinvestinthemultinationalmarketingchannel
inthefuture.



63
Ŝř


Session
SupplyChainManagement2
Date
12/9/2009Time
13:3015:00
Room
MontparnasseIII
Chairs
LindaZhang,NermineHarraz
AnEfficientMultiobjectiveEvolutionaryApproachfora
SimultaneousInventoryControlandFacilityLocationProblem
ShuHsienLiao1,ChiaLinHsieh2,WenMinChou2
1TamkangUniversity,Taiwan
2AletheiaUniversity,TaiwanSupply chain network system provides an optimal platform for
efficient and effective supply chain management (SCM). SCMusually involves multiple and conflicting objectives. A
MultiObjective Location Inventory Problem (MOLIP) model is
initiallyformulatedthatincludeselementsoftotalcost,volumefill
rate and responsiveness level as its objectives and also integratestheeffectsoffacilitylocation,distribution,andinventoryissues.In
thispaper,wepresentedahybridevolutionaryalgorithmbasedonthe Nondominated Sorting Genetic Algorithm (NSGA2) for
solvingMOLIP.Weanalyzedarandomlygeneratedsetofproblem
instances of the MOLIP model to understand the model
performance and compared this algorithm with one of thewellknown multiobjective evolutionary algorithms called SPEA2
to understand the efficiency between two approaches.
Computational and comparative results of our NSGA2based
algorithm have presented promise solutions for different sizes of
problems and proved to be an innovative and efficient approachforsocalleddifficulttosolveproblems.
AssessingFlexibilityinSupplyChainUsingAdaptiveNeuro
FuzzyInferenceSystem
Hoseindidekhani1,JavadJassbi1,NazaninPilevari1
1IslamicAzadUniversity,Science&ResearchBranch,Iran
Supplychainflexibilityassessment(SCFA)hasbeenconsideredasa major determinant of competitiveness in world class
manufacturing.Theenvironmentalissuesaswellasspeed,variety,
flexibility and integration in production line come along with
customer relationship and mass customization concept should
come to light in todays research studies. To achieve competitiveedge, companies must align with suppliers and customers to
streamline operation as well as flexibility characteristics beyond
individual companies. How ever, so far a little effort has been
made to assess flexibility in recent years. Therefore, due to
ambiguity of flexibility assessment an ANFIS model has beendeveloped for evaluating flexibility in supply chain, considering
flexibility attributes such as operation, new product and
responsiveness. This evaluation helps managers to perform gapanalysisbetweenexistentflexibilitylevelandthedesiredone.
OptimizationModelingofAnIntegratedSupplyChain
Network
AliDiabat1,JeanPhilippeRichard2
1MasdarInstituteofScienceandTechnology,UnitedArabEmirates
2UniversityofFlorida,UnitedStatesIn this paper, we develop a novel multiechelon joint
inventorylocation problem that considers location and inventory
decisionssimultaneously.Themodeldealswiththedistributionofasinglecommodityfromasinglemanufacturertoasetofretailers
throughasetofsiteswheredistributioncenterscanbelocated.The
retailers face deterministic demand and hold working inventory.
Weassumesinglesourcinginwhichtheentiredemandofagiven
retailer is served by a single distribution center. The distributioncentersorderasinglecommodityfromthemanufactureratregularintervals and distribute the product to the retailers. The
distribution centers, also, hold working inventory representingproductthathasbeenorderedfromthemanufacturerbuthasnot
beenyetrequestedbyanyoftheretailers.Lateralsuppliesamongthedistributioncentersarenotallowed.Theproblemisformulatedas a nonlinear mixedinteger program. Model validation and
benefitofintegrationaredemonstratedviaanumericalstudy.



64 
ŜŚ

ACarbonCappedSupplyChainNetworkProblem
AliDiabat1,DavidSimchiLevi2
1MasdarInstituteofScienceandTechnology,UnitedArabEmirates
2MassachusettsInstituteofTechnology,UnitedStatesThe Kyoto protocol was negotiated as a global effort to reduce
greenhouse gas (GHG) emissions.The future standing ofcompanieswillbeseriouslyaffectedbythestepstheytaketodayin
regards to the environment. Perhaps, if vigilant actions are not
takenbyafirmthenitcouldeasilybeleftbehindintodayshighly
competitive world. This paper presents a novel optimization
model for green supply chain management, which integrates
environmental management and its impact into the supply chain
whiletakingcarbonemissionsintoaccount.Themodel,whichwe
formulateasamixedintegerprogram(MIP),canhelptorevealan
optimal strategy for companies to meet their carbon cap, while
minimizingopportunitycost.Wedemonstratetheviabilityofthemodelviaacomputationalstudy.

OptimizingSupplyChainReplenishingPolicyforGreenShortLifeCycleProductConsideringEcologicalProductDesign
Value,RemanufacturingandWarrantyDependentDemand
ChunJenChung1,HuiMingWee2
1AletheiaUniversity,Taiwan
2ChungYuanChristianUniversity,TaiwanDue to environmental warming and consciousness, business
globalization and shortened product lifecycle, numerous
attentions have been paid to ecology protection, resource savingand effective operations management. Green product and
production processes designs have significant influence on theenvironment andresourcereusage.TherelevantEUregulations,
suchasWEEE,RoSHandEuP,havebeentryingtohaveafriendlywaytotheearthandreducethegreenhouseeffectsbycontrollingthe disposals and the gas emission. These green product designand remanufacturing efforts are investigated in the development
ofanintegratedproductioninventorymodelwithshortlifecycle.
Anumericalexampleispresentedtoillustratethetheory.

ALostsaleInventorySystemwithDualSupplyandMultiple
DemandClasses
YunZhou1,XiaoboZhao1
1TsinghuaUniversity,ChinaWe deal with an inventory system that serves multiple demand
classes and procures from two suppliers. Inventory
replenishments and rationing decisions have to be made in each
period. We show that the optimal rationing decision is
characterizedbyasetofcriticallevels,andtheoptimaldecisionto
replenish from the faster supplier follows a modified basestock
policy. For the optimal decision to replenish from the slower
supplier, structural results on monotonicity with respect to theinventorystatearederived.Wealsoexaminetheperformancesofthesystembyanumericalexperiment.

Session
SupplyChainManagement3
Date
12/9/2009Time
15:3017:00
Room
MontparnasseIII
Chairs
CarmanLee,ChristianAndreasSchumann
ATreebasedWallbuildingAlgorithmforSolvingContainer
LoadingProblemwithMultidropConstraints
LiPan1,SydneyChu1,GuangyueHan1,JoshuaHuang1
1TheUniversityofHongKong,HongKongThispaperpresentsacontainerloadingalgorithmforgeneratingacontainertruckloadingplanforasetofgoodstobedistributedtodifferent retail outlets in one trip. This is a problem of container
loadingwithmultidropconstraints.Accordingtothedestinationsandtravelplanofthetruck,thesetofgoodsitemsisdividedinto
groups, one for each destination, and the groups are orderedaccording to the unloading order at the destinations. A general
container loading algorithm is revised by replacing the layer
loadingstrategywithawallloadingstrategyinordertodealwiththe order of unloading destinations in the loading plan. The
numericalanalysisresultshaveshownthatthealgorithmachievedsatisfactory loading results in utilization of container space in
comparisonwiththespaceutilizationbyhumanloading.

DeterminingtheStorageLocationforOutboundContainersina
MaritimeTerminal
LuChen1,AndreLangevin2
1ShanghaiJiaoTongUniversity,China
2EcolePolytechniquedeMontreal,CanadaThis paper addresses storage location assignment problem for
outboundcontainers.Theproblemisdecomposedintotwostages.
Theamountoflocationsineach block,whichwillbeassigned to
the containers bounded for different ships, is determined in thefirst stage. The exact storage location for each container is
determined in the second stage. The problem in the first stage is
solved by a mixed integer programming model, while hybrid
sequencestackingalgorithmisappliedtosolvetheprobleminthe
second stage. Experimental results show that the proposed
approach is effective and efficient in solving the storage location
assignmentproblemforoutboundcontainers.
EconomicProductionQuantity(EPQ)DeterioratingInventory
ModelwithBreakdownMachine,StochasticRepairand
MaintenanceTimeandLostSales
GedeWidyadana1,HuiMingWee1
1ChungYuanChristianUniversity,TaiwanInrecentyears,manyresearchersfocustheirstudiesondevelopingpracticalEconomicProductionQuantity(EPQ)models.Thispaper
develops an EPQ deteriorating item model with machine
breakdown and stochastic repair time. A numerical example and
sensitivity analysis are given to illustrate the theory. The results
showthatproductionrateanddemandratearethemostsensitive
parameterstotheoptimalproductionperiod,anddemandrateis
themostsensitiveparametertotheoptimaltotalcost.
ManagingtheComplexityoftheSupplyChainNunziaCarbonara1,IlariaGiannoccaro1
1PolitecnicodiBari,ItalyThispaperdevelopsaconceptualmodeltoassessthecomplexity
ofthe supplychain(SC).Itisbuiltonthetheoryonthe complex
adaptivesystems(CASs)anditidentifiesthemainSCfeaturesthat
match the CAS properties. The conceptual framework is used in
two case studies that regards the SCs of two Italian firms.  The
analysisaimsatassessingthecomplexityoftheconsideredSCsas
well as at formulating theoretical propositions regarding the SC
featuresandtheirbehaviours.
StatespaceProportionalintegralInventoryReplenishment
PracticesforBullwhipEffectInvestigationinSupplyChains
ChristosPapanagnou1,PanagiotisTzionas1
1AlexanderTechnologicalInstituteofThessaloniki,Greece
Inventory replenishment practices play significant role in supply
chain networks and they are strongly associated with overall
supplychainperformance.Thispaperpresentsastatespacemodel
ofastochasticseriesmultinodesupplychain,controlledvialocal
proportionalintegralinventoryreplenishmentpolicies.Themodel
is triggered by identically distributed and uncorrelated random
variables which represent uncertain customer demand. The
proposed model is analyzed under stationarity, provided that
control parameters belong to a certain range which is clearly
specified. Simple recursive techniques are developed to calculate
explicitly the associated covariance matrix in closed parametric
form.Thisallowstoanalyzetheeffectofcontrolparametersinthe
inventory practices on the bullwhip effect. It is shown that
proportionalintegral replenishment practices can be applied to
explain in qualitative terms the main performance and stability
propertiesofsupplychains. 
SustainableRecoveryNetworkDesign
NohaGalal1,NermineHarraz2,NashaatFors2,HamdyElwany2
1AlexandriaHigherInstituteofEngineeringandTechnology,Egypt
2AlexandriaUniversity,EgyptIn order to achieve sustainability the design of the recovery
network has to fulfill the different objectives from the economic,
social, and environmental perspectives. In this paper a
lexicographic integer linear goal programming (ILGP) model is
developed to design a multicommodity recovery network for
products of modular structure. The model results in locatingfacilitiesinamultiechelonnetworkandassigningtheproductsto
thedifferentendoflife(EOL)options.



65
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Session
ProjectManagement1
Date
12/9/2009Time
11:0012:30
Room
MontparnasseIVChairsSimonPhilbin,PandelisIpsilandisAnEmpiricalInvestigationoftheImpactsofERPConsultantSelectionsandProjectManagementonERPISSuccess
Assessment
WenHsienTsai1,YuShanShen1,PeiLingLee1,LopinKuo2
1NationalCentralUniversity,Taiwan
2TamkangUniversity,TaiwanMany companies regard Enterprise Resource Planning (ERP)
system implementation as a project management (PM). ERPproject implementation is usually costly and timeconsuming. To
save time and lower the cost, many companies seek for the help
from consultants to implement ERP project. Therefore, theselectionofERPconsultantturnsouttobeakeysuccessfactorto
attain the goal. The ignorance of the various factors of ERP
consultant selection will lead to a failure in ERP project
implementation.Inthisstudy,wewillexaminetheimpactofERP
consultant selection factors on ERP project management and theimpact of ERP project management on the performance
improvement on ERP systems. In the study, ANOVA and
RegressionanalysiswereappliedtoexaminetheimpactoftheERP
consultant selection on the ERP project management, and theimpact of  the ERP project management in the DeLone and
McLean’sISsuccessmodel.OnImplementationofWasteManagementSystemsintheHong
KongConstructionIndustryusingSpectralMethods
VivianTam1,KhoaLe1
1UniversityofWesternSydney,AustraliaThe Hong Kong government has implemented various measuresfor reducing waste generation, including a waste disposal
ordinance,agreenmanagerscheme,awastereductionframework
plan,apilotconcreterecyclingplant,wastemanagementplansanda landfill charging scheme. However, a large amount ofconstructionanddemolitionwasteisstillgeneratedeveryday.This
paperexaminestheexistingimplementationofwastemanagementsystems in the Hong Kong construction industry. Questionnaire
surveyandstructuredinterviewsareconducted.Powerspectraofthe survey data is introduced for assessing the existing
implementation. It is found that improving environmental
performance is ranked as the least project scope for construction
projects. Benefits and difficulties of implementing wastemanagement systems are highlighted. Recommendations to
improve the existing implementation of waste managementsystemsarealsodiscussed.
AFrameworkforIncorporatingTime,Cost,andFidelity
TradeoffsamongDesignAssessmentMethodsinProductDevelopment
MichaelJohnson1
1TexasA&MUniversity,UnitedStatesProduct development performance is of great importance in thecurrentcompetitivemarket.Engineersandmanagershaveawide
arrayofdesigntoolsattheirdisposaltoassessalternativedesigns
and determine their fitness. The selection of assessment methods
can have a significant impact on project risk (the failure to meet
lead time or budgetary constraints). A framework for evaluatingsuchdecisionsandtradeoffsfordevelopmentprojectsusingMonte
Carlo simulations and optimization is presented. Case study
results show that alternative assessment methods can be used to
achievecertaincost,leadtime,orcertaintygoals.



66 
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ComparisonofProjectObjectivesandCriticalFactorsbetween
DBBandDBinChina
YongqiangChen1,XingyuZhu1,NingZhang1
1TianjinUniversity,ChinaThe selection of project delivery systems is a critical problem for
project owners, because it will directly affect the achievement of
owner’s project objectives. At the beginning, this paper proposestheprojectobjectivesofDesignBidBuildandDesignBuildproject,and also the factors influencing the selection of DesignBidBuildandDesignBuild.Then,ReliabilityAnalysisandNonparametric
testareadoptedtoanalyzethedifferencesoftheprojectobjectives
between DesignBidBuild and DesignBuild project, and thedifferences of the factors that influence the selection of
DesignBidBuild and DesignBuild in mainland China. At last,
thispaperconcludesthecriticalfactorsthatinfluencetheselection
ofDesignBidBuildandDesignBuild.

ApplicationofStructuralEquationModelingtoAssignthe
WeightsforEvaluationIndexesofBrownfieldDevelopmentProject
YumingZhu1,HaitangSu1,QuanPan1,PengGuo1,MingjieYu1
1NorthwesternPolytechnicalUniversity,ChinaWithapplicationofthestructuralequationmodeling,theweights
ofcriteriaandindicatorsofevaluationindexsystemofbrownfield
redevelopment project are assigned by calculating the factor
loadingofthemodel.Thefitindexofthemodel,suchasRMSEA (Root Mean Square of Approximate Error), IFI (Incremental Fit
Index), CFI (Relative Fit Index), and NNFI (Nonstandard FittingIndex)are tested to verify the rationality of the model, which isveryimportanttostructuralequationmodelingwithemployment
inweightassignmentwork.

ResearchonProjectPortfolioSelectionandDecisionmakingProcessBasedonLotkaVolterraModelPengGuo1,JunfeiHu1,NvzhaoPan1,YumingZhu1
1NorthwesternPolytechnicalUniversity,China

Based on LotkaVolterra model, a congener competitive project
portfolioselectionmodelwithprojectinterrelationshipsisbuiltup.
To simplify the project portfolio decisionmaking, an improveddecisionmaking process under LVPPS model is proposed and
described specifically through an example. Project portfolio
selection and scale decision are included in the same analytical
framework.

Session
ProjectManagement2
Date
12/9/2009Time
13:3015:00
Room
MontparnasseIVChairsVivianTam,YongQiangChenISDevelopmentActivitiesandMethodologiesinPractice:  ASurveyoftheITSectorinChina
BoYan1,YounesBenslimane2,ZijiangYang2
1BeijingInstituteofTechnology,China
2YorkUniversity,CanadaThispaperfocusesonactivitiesandmethodologiesforInformation
Systems (IS) development projects in China.  It examines key
issuesaffectingISdevelopmentactivitiesandinvestigatespossible
differences in practices and experiences that may result from theadoption of formal development methodologies.  A survey of 73
senior Information Technology (IT) professionals helped identify
the lack of rigorous testing, the shortage of programming skills
andtheproblematicelicitationofsystemrequirementsasthetop
three issues facing IS development projects.  Findings show also
thatformaldevelopmentmethodologiescanaffectthepercentage
oftimeallocatedtoeachISdevelopmentactivityandcanimprovethelevelofsuccessofsuchprojects.  Theimplicationsforresearchandpracticearediscussed.
TheStudyonParadigmShiftofProjectManagementBasedonComplexityScience–ProjectManagementInnovationsin
Shanghai2010EXPOConstructionProgram
QinghuaHe1,WeipingJiang1,YongkuiLi1,YunLe1
1TongjiUniversity,China

Theory studies and practice at home and abroad indicate that
traditional project management shows limitations and
inadaptability in dealing with largescale complex project. So theparadigm of project management should be changed. After
research on the complexity of largescale project, analyze project
management paradigm under the background of complexityscienceandputforwardtothedirectionofparadigmshift.Atlast,
explain project management innovations in Shanghai 2010 EXPO
construction program, and reveal the new trend of largescale
complexprojectmanagementinChina.
InvestigationofaSystemsBasedDesignandPlanningApproachtoaFacilitiesDevelopmentProject
SimonPhilbin1
1ImperialCollegeLondon,UnitedKingdomThis paper describes a new approach to project design and
planning that is being developed at Imperial College London. The management framework is based on the use of systems
engineeringmethodologiesandhasbeenappliedtothedesignand
planning stages for a new high pressure research facility being
established at Imperial College.  The model includes integrated
system design, systems architecture, systems integration and
systemofsystemsframesthataresupportedbytheenterpriseand
systemstheorylevels.  Applicationofthemodeltothecasestudy
investigation revealed how different systems techniques can be
utilized as part of an overall management approach, thereby
reducing technical uncertainties in the crucial early stages of
engineeringprojects.RiskClassificationofProjectsinEUOperationalProgrammes 
AccordingtoTheirScurveCharacteristics.ACaseStudy
Approach
PandelisIpsilandis1
1TechnologicalEducationInstituteofLarissa,GreeceThe project portfolios of EU programme organizations typically
contain hundreds or even thousands of diverse projects, carried
out by public or private organizations with diverse level oforganizational project management maturity. As a result an
embeddedriskexistsregardingtheallocationoffundstopotential
project organizations that could lead to high opportunity costs
from not being able to fully utilize the programme’s available
funds. Spotting early signs of underperformance is crucial for
programme managers in their decision making regarding theimplementation of corrective action, or reallocation of funds.
Reductionofthistypeofriskcanonlybeachievedbyestablishing
ofthecostprogressofeachprojectagainstitsapprovedbudget. Thispaperpresentsamethodologicalframeworkappliedtoareal
casestudywhereprojectscanbeclassifiedaccordingtotheshape
of their Scurve in a way that provides a strong indication about
theirfinalperformance. DesigningaMultiCriteriaEvaluationModelforProjectTeams
ChangLinYang1,RongHwaHuang1,JinJaHo1
1FuJenCatholicUniversity,TaiwanThis study attempts to provide a target to assist project teams in
conducting measurements of a business, then estimating and
getting over with those latent problems. Business and project
managers can selecttheadministerswith specificabilitiesthat fit
newprojectcharacters,andthus canunderstand theprofessional
skillsoftheprojectteamandreinforceareasofweakness,helping
preventtheteamfromcommittingthesameerrorsthenimprovingthe outcomes of implementing projects in business. This study
focuses on the model for evaluating the effects of project teambuilding,andcontainsthreedimensions(namelyProjectPlanning,
Project Execution and Control, Knowledge System Building) and
65criteria.ThisstudyusestheAnalyticalNetworkProcess(ANP)
to determine the importance of the weights for each dimension,
strategicsubjectandmeasurementindicator.
AnOptimalCoordinationMethodforSoftwareDevelopment
SuxiuXu1,ZhuoxinLi1,QiangLu1,GangLi1,LiHuang1
1HarbinInstituteofTechnology,ChinaThe problem of coordinating activities while developing large
software systems is challenging. In this paper, we formulate aquantitative coordination model to analyze the optimalmanagement policy for incremental software development. Thenwe develop an effective solution procedure with polynomial
complexity to solve the model. Numerical studies show: (1) toolarge a team size is counter productive resulting intensive
communication overhead; (2) higher level of product structuralcomplexity and communication efficiency favor moredevelopment cycles; (3) higher changeover costs and tighter
schedule compression discourage more development cycles; (4)communication efficiency has no great impact on the optimal
coordination policy but induces great overhead; (5) the optimal
numberofmodulesreleasedrevealsaUshapecharacteristic.Case
study shows that communication costs, module integration costs
and system integration costs can be greatly reduced through theuseofanoptimalcoordinationpolicy.



67
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Session
ProjectManagement3
Date
12/9/2009Time
15:3017:00
Room
MontparnasseIVChairs
MichaelJohnson,ArikSadehResourceconstrainedSchedulingofaRealProjectfromthe
ConstructionIndustry:AComparisonofSoftwarePackagesfor
ProjectManagement
NorbertTrautmann1,PhilippBaumann1
1UniversityofBern,SwitzerlandCommercial software packages for project management apply
proprietary, heuristic procedures for resourceconstrained
scheduling.Weanalyzetheschedulingperformanceofsevensuchpackages.Threeofthemofferthepossibilitytoselectthepriority
ruletobeusedfortheresourceconstrainedschedulingprocedure.
Theprojectdurationobtainedstronglydependsonthisrule.Some
packages know several thousand priority rules; in general, it is
impossible to predict which rule provides the best result for a
givenproject.
By analyzing 1560 projects of an internationally recognized
benchmarklibrary,weproposeasetofthreerulesforeachpackage.
We apply these rules to a real project from the constructionindustry. For each of the three packages, the project duration
obtained by this set of rules is among the best results for all
availablerules,andisshorterthantheprojectdurationobtainedbythepackageswhichdonotofferalternativepriorityrules.
TowardsanOutcomeBasedProjectManagementTheory
OferZwikael1,JohnSmyrk1
1TheAustralianNationalUniversity,AustraliaThe importance of projects to improve operations management
continuestogainwideacceptance.However,althoughallprojectsare approved in order to achieve outcomes (benefits) defined bythe project funder, project management is often perceived byorganisations as a process aimed at generating a unique output.
While output delivery can still be accepted as an importantmilestone towards outcome achievement, a project should be
consideredcompleteonlyafterthereasonforitsapprovalhasbeen
fulfilled.Amodel,basedonsuchanapproachhasbeendeveloped.
Practical implications of this model mean that although seniormanagers do not normally influence project results directly, they
haveanindirecteffectontheeventuallevelsofsuccessbyclearly
defining,analysingandvalidatingtherelationshipbetweenproject
outcomes and outputs. The added value of this includes thedevelopment of an outcome based project theory and thedefinitionoftheprojectowner’snewrole.

AnalysisofWorkStyleinOperation&MaintenanceofInformationSystems:ProposalofNewProblemanalysis
MethodBasedonInterprojectLearningAidedbyEthnography
SadayoHirata1,HiroshiOsada1
1TokyoInstituteofTechnology,JapanThispaperfocusesontheworkstyleinoperation&maintenance(O&M) of information systems and discusses potential problems
hard for involved parties themselves to find out. First, this study
usedethnographytoextractproblemsandcriticalfactorscommon
toO&Mprojects.Secondly,theauthoranalyzedtheworkstylesby
comparingcriticalfactorsofcontrastingprojects.Then,theresults
of the analyses were shared with both projects.  The sharing
resultedinraisingawarenessthatbehaviorsandvaluestakenfor
grantedbytheinvolvedpartiescouldbewheretheproblemitself
or room for creative thinking lied.  It was confirmed that
practicingtheanalysismethodusedinthisstudycouldbeeffective
forcrossorganizationallearningbetweenO&Mprojects.



68 
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TheBehaviourofDisputeResolutionMethodsinMalaysianConstructionIndustry
HeapYihChong1,RosliMohamadZin2
1UniversitiTunkuAbdulRahman,Malaysia
2Universiti  TeknologiMalaysia,MalaysiaEveryprojectisboundtohavedisagreement.Alternativedispute
resolution(ADR)techniquesdonotrequirefulllegalprocessand
becomemainstreamoptiontotraditionaldisputeresolutions.Yet,
theactualpracticeofADRisverylowintheconstructionindustry.
Therefore, a comprehensive study is necessary to understand thebehaviour of these dispute resolution methods. The research
describedinthispaperdiscussesthephilosophiesandtheselection
factorsofthedisputeresolutionmethods.Thefactorsarebasedonthe attributes of the methods. Preliminary interview and
questionnaire survey were conducted. The results from the datacollectedindicatedthatthecontractorsanddevelopersarekeenon
ADR methods, however arbitration and litigation are somehow
accepted and agreed by the respondents. It is concluded that
selection on ADR or nonADR is not a major issue, rather theincreased efficiency and appreciation of the methods is more
demanding towards the desired benefits at the end of theproceedings.
CriteriaforScreeningNewProductsintheElectronic
ComponentDistributionIndustry
ChiLungChui1
1CityUniversityofHongKong,HongKong
Screeningnewindustrialproductideasattheearlystagesofanew
product development process is a critical activity.  Althoughmaking a good new product choice is vital, managers have not
applied systematic screening models because these models havenot been customized to reflect the particular character of their
company and industry.  A customized systematic procedure is
proposed to manage the task of selecting potential new products
foranelectroniccomponentdistributorattheearlystagesofanew
product development (NPD) process.  Screening criteria have
been reviewed and optimized by project leaders and managersclosest to the new product selection decision.  The screeningmodelhasbeenusedinacompanytopredictthesuccessorfailureofprojects,andthesepredictionshavebeencomparedtotheactual
resultsfromrealprojects.  Thus,thestudyprovidesinsightsintothe capability of the screening model and suggests further
improvementstothescreeningprocess.
ResearchonInfluencingFactorsofSelectingConstruction
AgentBasedonProjectGovernanceLingYan1,RanXing1
1TianjinUniversityofTechnology,China

Agent construction system to nonprofit government investment
projecthasjustbeenlaunchedinChina,andmanyissuesaretobe
settledurgently,oneofwhichistheselectionofconstructionagent.
Some problems of selecting construction agent are found by
statistical analyses, such as the lack of the selection procedure
regulation, evaluation information disclosure, and so on. Solvingtheaboveproblemsbyintroducingprojectgovernance,thispaper
analyzes the competence of government supervision and project
characteristics from internal governance, and analyzes thecompetence of construction agent and the maturity of agent
constructionmarketfromexternalgovernance.Thenthestrategies
of the selecting construction agent are given. Furthermore,
considering the defect of agent market and the reduction in
searching costs, construction agent list based on reputation
mechanismofexternalgovernanceshouldbeestablished,whichisa valid way to make up for the defect resulting from immatureagentmarket.

SessionIntelligentSystems1
Date
12/9/2009Time
11:0012:30
Room
MontparnasseV
ChairsAnanSuebsomran,MarcWouters
DesignandImplementationofMachineToolStaticError
FeedbackModel
SanjeevKumar1,ParagVichare1,AydinNassehi1,VimalDhokia1,Stephen
Newman1
1UniversityofBath,UnitedKingdomCNC manufacturing has continuously strived to meet theincreasing customer demand of quality control parts with
minimum lead time. This essentially means developing CNCmachine tool solutions which will result in less variation in thedimensions of manufactured products. It has been established inthe recent past that static errors on a machine tool area major
contributors in the overall errors for manufactured parts. Theauthors have proposed a feedback model to compensate themachine tool static error and provide compensated part feature
positions.Thismodelhasbeendevelopedtomapthestaticerrors(asaneffectofthemovementinthekinematicjointsofthemachinetool)withthedeviationsinthelocationsofthepartfeatures.Ithas
beenthentestedinarealtimemanufacturingenvironmentusinganindustriallyinspiredtestpiece.Thesignificantimprovementin
measurementresults(fordrillingpositions)ofmanufacturedparts
showstheefficacyofthemodel.
UsinganArtificialNeuralNetworktoForecasttheMarketShare
ofThaiRice
ArthitApichottanakul1,K.Piewthongngam1,S.Pathumnakul1
1KhonKaenUniversity,ThailandIn this paper, the artificial neural networks (ANN) is used to
estimate the market share of Thai rice in the global market. Twomodels are formulated under two assumptions. First, the market
sharedependingonexportingpricesofriceofThailand,Vietnam,India, USA, Pakistan, China. Second, we divide rice into twodifferent markets.  And only the export price of rice from
Thailand, Vietnam, USA, and China that compete in the same
market are considered. The export prices are used as input
parameters, while the market share of Thai’s rice in the global
market is the only output parameter of the models. Annual datafrom1980to2005  aregatheredfromUnitedStatesDepartmentof
Agriculture(USDA)andFoodandAgricultureOrganizationofthe
United Nations (FAO). The study showed that the second model
providemorepromisingresultswiththeminimummeanabsolute
percent error (MAPE) of 4.69%  and the average  MAPE of
10.92%.
StabilityAnalysisofaContinuoustimeTSFuzzySystem
HungYuanChung ,ShengChungChan 
1NationalCentralUniversity,Taiwan11This study proposes absolute stability conditions and an
approximate range of robust stability for a continuoustime TS
fuzzy system. In this paper, the mixed transfer functions to
synthesizeaTSfuzzymodelinanymixedweightingcasesforthe
stability are introduced. A wellknown Extreme Value Theorem
and  Kharitonov’sTheoremaredevelopedtoanalyzethestabilityrobustness and to judge the stability conditions. Finally, twonumerical examples are given to show the efficiency and theconvenienceofthemethod.ElectromagneticActuatedCVTSystemforVehicle
Md.AtaurRahman1,A.K.M.Mohiuddin1,AhmedFarisIsmail1
1InternationalislamicUniversityMalaysia,MalaysiaElectromagnetic Actuated Continuously Variable Transmission
(CVT)systemoffersanopportunitytomeetthechallengeduetoits
improving automotive drivability and better fuel economy and
dramaticallyreducinggreenhousegasemissions.Thepushingand
pulling the sheaves of the pulleys are conducted in this study in
ordertomaintainthedesiredtransmissionratioorgearratioofthe
passenger car in all types of the road by developing
electromagnetic solenoids (electromagnetic actuators). The
operation of the solenoid is performed by controlling the eddy
current with the aids of the lead acid battery, magnetic pickup
sensor and potentiometer. The response of the electromagnetic
actuator is so fast that it can move both the sheaves of pulley at
desired distance within fraction of seconds (0.01 s) in order to
maintain the desired torque to the driving wheels in any road
condition. The ability of the actuator is examined by applying
additional load, voltage and number of turns of the solenoid.
Experimentally,itwasfoundthattheEMACVTsystemwasabletoimprovethe60%transmissionlossesofthecar.
TheRestrictionsinEconomicDesignModelforanXbar
ControlChartUnderNonnormallyDistributedDatawith
WeibullShockModel
FengChiaLi1,TznChinChao2,LiLonYeh3,YenFuChen1
1JenTehJuniorCollegeofManagement,Taiwan
2HwaHsiaCollege,Taiwan
3TsingHwaUniversity,TaiwanThispaperproposedanapproachwhichsimultaneouslyconsidersthepropertiesofcostandqualitybasedontheBurrdistributionto
determine three parameters (including sample size, samplingintervalbetweensuccessivesamples,andthecontrollimits)whenan x bar chart monitors a manufacturing process with Weibull
failure characteristic and nonnormal data. Most control chart
economic statistical designs assumed the failure mechanism,
which belongs to the Poisson distribution. However, this is not
usually pragmatic. Because the assumption of Poisson failure
mechanismwasnotalwaysappropriateinpractice,especiallyfor
processesinwhichmachinewearoccursovertime.Processeswith
increasing hazard functions are common in the mechanical and
electricalindustries.Thesesubgroupmeasurementswereassumedto be normally distributed when designing control charts.
However, that assumption may not be tenable in this research.
Hence, this study employs a numerical example to indicate thesolution procedure. Furthermore, the objective function is to
minimizeexpectedcostperhour,andtype error()andpower()
arerestrictedbymaximumvalueoftypeIerror()andminimum
valueofpower()respectivelyinnonnormallydistributeddata.
ComparisonofthePrimitiveClassifierswithExtremeLearning
MachineinCreditScoringFengChiaLi1,PengKaiWang2,GwoEnWang3
1JenTehJuniorCollegeofManagement,Taiwan
2HwaHsiaInstituteofTechnology,Taiwan
3University,TaiwanWith the rapid growth in the credit industry, credit scoringclassifiers are being widely used for credit admission evaluation.
Effectiveclassifiershavebeenregardedasacriticaltopic,withthe
related departments striving to collect huge amounts of data to
avoid making the wrong decision. Finding effective classifier is
important because it will help people make an objective decision
insteadofthemhavingtorelymerelyonintuitiveexperience.This
study proposes two wellknown classifiers, namely, KNearest
Neighbor (KNN), Support Vector Machine (SVM), which will be
used to find the highest accuracy rate classifier without features
selection.TwocreditdatasetsfromUniversityofCalifornia,Irvine(UCI)arechosentoevaluatetheaccuracyofvariousclassifiers.The
resultsarecomparedandthenonparametricWilcoxonsignedrank
testwillbeperformedtoshowifthereisanysignificantdifference
between these classifiers. Performance of the KNN classifier is
better in only one data set but not significant, whereas SVMclassifier is significant superior to Extreme Learning Machine(ELM) classifier in the German data set. The result of this study
suggests that the primitive classifiers did not achieve satisfactory
classification results. Combining with effective feature selection
approaches in finding optimal subsets is a promising method in
thefieldofcreditscoring.


69
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SessionIntelligentSystems2
Date
12/9/2009Time
13:3015:00
Room
MontparnasseV
ChairsHungYuanChung,StephenNewman

LogicofProbabilityEntailmentwithThresholdSurety
Yongli1,WeiYiLiu2
1KunmingUniversityofScienceandTechnology,China
2YunnanUniversity,ChinaWe offer a logic of probability entailment with ThresholdSurety
approach to a probabilistic logic, which treats a finite set of
premises in a knowledge base as assertions that are true with
probabilityatleastsomeprimarythresholdandconsiderasafiniteset of alternative conclusions those assertions probabilistically
entailedtohaveprobabilityatleastsomesuitablethreshold.We
use the concept of fuzzy cpartition and the maximum fuzzy
entropyprincipletoselectthethresholdvaluesforknowledgebaseandhaveconductedanillustrativeexperiment.
AutomaticGuidedVehicleControlbyVisionSystem
SuthepButdee1,AnanSuebsomran1
1KingMongkutsUniversityofTechnologyNorthBangkok,Thailand
AGV’scontrolhasbeendevelopedinseveraltypes.Thisresearch
aimstodeveloptheAGV’scontrolusingimageprocessinginordertoassistAGVfromlosingthewaywhentheguidelineismissing. The AGV, used for experiment, has three wheels. There are one
wheelatthefrontandanothertwoattheback.  Thefrontwheelis
drivedbyDCmotorwhereasthetwowheelsareusedforsteering
control.AnencoderisusedtocheckAGVorientationangle.PLCis
appliedforAGV’scontrolapplication.WirelesscolorCCDcamerais used to be a sensor for detection line’s color that is placed on
AGVandusedtonavigatethedetectedpathoftraveling.Redline
isusedforAGV’spath.Imageprocessingisusedfordetectingtheguide line and the background.  Laplacian operator method is
appliedforedgedetionalgorithmincludingfilterandthresholdingtechnique. Computer program will created the virtual line byusing trigonometry method and sent current position data to
controlAGV’smotion.

UnsupervisedClusteringforElectrofusedMagnesiumOxide
Sorting
DanielPun1,ShawkatAli1
1CQUniversityAustralia,AustraliaThis research is concentrated on using unsupervised learning
techniqueanddigitalimageprocessingtoclustermineralmaterials,
ElectrofusedMagnesiaOxidespecifically,forindustryautomation.
We proposed a technique to construct an image database by
generatingdatafromimagesusingadigitalimageprocess.  Thisis based on a simple histogram mode and intensity deviation. A
group of two popular clustering algorithms has been tested to
developanautomaticsystemforindustry.Wehaveconcludedthatthe best suited algorithm for this application in the mineral
industry from this group of two algorithms is the kmeansalgorithm.
FuzzyClusteringDecisionTreeforClassifyingWorkingWafers
ofIonImplanter
ShihChengHorng1,YuLiangHsiao1
1ChaoyangUniversityofTechnology,TaiwanInthispaper,weproposeafuzzyclusteringdecisiontree(FCDT)
for the classification problem with large number of classes and
continuous attributes. A hierarchical clustering concept is
introduced to achieve a finer fuzzy partition. The proposed
clusteringalgorithmsplitthedatasetintoterminalclustersusing
splitting attributes based on a separation matrix and fuzzy rules.
Theterminalclustersconsistingofthedataofmorethanoneclass
will be further classified using the C4.5. We have successfully
applied the FCDT to the classification problem of the workingwafersinanionimplanter,andcomparedtheclassificationresults
and the computation time with the existing software See5 and
CART.




70 
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ApplyingNeuralNetworkstoDetecttheFailuresofTurbinesin
ThermalPowerFacilities
KaiYingChen1,LongShengChen2,MuChenChen3,ChiaLungLee1
1NationalTaipeiUniversityofTechnology,Taiwan
2ChaoyangUniversityofTechnology,Taiwan
3NationalChiaoTungUniversity,TaiwanDue to the growing demand on electricity, how to improve theefficiencyofequipmenthasbecomeoneofthecriticalissuesina
thermal power plant. Related works reported that efficiency and
availabilitydependheavilyonhighreliabilityandmaintainability.
Recently, the concept of emaintenance has been introduced to
reduce the cost of maintenance. In emaintenance systems, theintelligentfaultdetectionsystemplaysacrucialroleforidentifying
failures. Machine learning techniques are at the core of such
intelligent systems and can greatly influence their performance.
Applying these techniques to fault detection makes it possible to
shorten shutdown maintenance and thus increase the capacity
utilization rates of equipment. Therefore, this work applies
BackpropagationNeuralNetworks(BPN)toanalyzethe failures
of turbines in thermal power facilities. Finally, a real case from athermalpowerplantisprovidedtoevaluatetheeffectiveness.

Q()LearningTechniqueforPhControl
SyafiieSyafiie1,TadeoFernando2,ErnestoMartinez3
1UniversityPutraMalaysia,Malaysia
2UniversityofValladolid,Spain3ConsejoNacionaldeInvestigacionesCientíficasyTécnicas,Argentina

A simple approach of learning control for controlling a pHneutralizationprocesshasbeendevelopedinthispaper.Onestepa
headQlearning,namelyQ( )learning,lookuptableisdevelopedandappliedtopHprocess.Thismethodisappliedforweakbase–strongacidneutralizationprocess.TheobjectiveistomaintainthepHtostayonthegoalstate.Theapplicationatalaboratorypilot
plantshowsthattheproposedQ( )learningregulatestheprocess
well,eveninthepresenceofreferencechanges.
AgentbasedCloudCommerce(Ben)KwangMongSim1
1GwangjuInstituteofScience&Technology,SouthKoreaInabusinessmodelforCloudcomputing,userspayprovidersfor
consumptionoftheircomputingcapabilities.  Thisworkdevelops
an agentbased testbed for bolstering the discovery of Cloud
resources and SLA negotiation. In the testbed, provider and
consumer agents act as intermediaries between providers and
consumers. Through a 4stage resource discovery process(selection, evaluation, filtering, and recommendation), a set of
broker agents match consumers’ requests to advertisements from
providers. Following the matching of requests to resources,
consumer and provider agents negotiate for mutually acceptable
resourcetimeslots.Empiricalresultsshowthatbrokeragentsare
successful in matching requests to resources, and consumer and
provider agents are successful in negotiating for mutually
acceptabletimeslots.
Session
DecisionAnalysisandMethods1
Date
12/9/2009Time
15:3017:00
Room
MontparnasseV
ChairsAmnonGonen,ParimalAcharjee
OptimalStrategyModelofElectricityPurchasingandSalesfor
RetailElectricityProvidersUsingConditionalValueatRisk
TheoryYuCheng1,QingxiaWang1,YefeiSun2
1NorthChinaElectricPowerUniversity,China
2ChangpingPowerSupplyCompanyofBeijingElectricPowerCompany,ChinaIn open electricity retail market, retailelectricity providers(REPs)
use different combined electricity purchasing strategies withdifferent transaction modes and varieties, and sign differentelectricity retail contracts with customers. REPs maximize their
profits and meet the requirements of customers with these
contracts.Becauseoffluctuationsofspotpriceanduncertaintiesofelectricity demands, REPs have different profits and risks levels
withdifferentelectricitypurchasingandsalescontracts.Thispaper
establishedelectricitypurchasingandsalesmeanCVaRmodelfor
REPsusingconditionalCVaRtheory.ThemeanCVaRmodelalso
considered electricity price elasticity of demand. The analysis
results indicates that meanCVaR model can be used to support
electricity purchasing and sales strategy making of REPs with acertaindegreeofrisktolerancelevel.

BuildingAConsumerExperienceFrameworkinHousing
RefurbishmentServiceIndustry
ChingYuLien1,ChihWenHuang2
1MingHsinUniversityofScienceandTechnology,Taiwan
2TamkangUniversity,TaiwanThe objective of this study is to apply concepts of consumerexperience, using qualitative analysis, to construct a newtheoretical framework for the housing refurbishment service
industryandtoadoptconfirmatoryfactoranalysis(CFA)toverifyaconsumerexperiencescaleinrelationtohousingrefurbishment.
The aim is to explore the factors and relationships among
consumer experiences of housing refurbishment services usingqualitative and quantitative analyses. Drawing data fromsemistructured interviews with 87 consumers, the results
demonstrated that the value experience was a new experiencecreated by the housing refurbishment service. This study alsooffered several relational propositions regarding experience
processes and developed a consumer experience scale specific to
the housing refurbishment industry. In addition, based on asample of 601 consumers for quantitative analysis, the results
clearly supported the proposed scale of consumer experience in
thehousingrefurbishmentindustry.
ADecisionAnalysisforIntroducingCorporateSocial
ResponsibilityonScienceandTechnologyIndustry
TyroneT.Lin1,PeiHsinLai1
1NationalDongHwaUniversity,TaiwanIn consideration of the development of the technology industryand the issue of global warming caused by the environmental
pollution and deterioration, “Corporate Social Responsibility
(CSR)” has become the subject of attention. Therefore, this paper
willexplorehowenterprisesevaluatetherelationshipbetweenthe
additionalcostforprotectingtheenvironmentandtheintangible
firmvaluegeneratedfrominvestinginCSRinordertoobtainthe
maximum firm value under the consideration of environmental
economics. This paper introduces the utility function to analyzethe intangible benefits generated from investing in CSR and usesthe real options approach to construct a mathematical model to
findouttheoptimaltimepointforinvestinginCSR.Theresultcan
provide the reference of decisionmaking for managers in
considerationoftheprofitsunderthefinancialeconomicsandthe
corporate social responsibility under the environmental
economics.DevelopmentofaHybridModeltoImprovetheEfficiencyofBusinessProcessReengineeringWenHsienTsai1,ChingChienYang2,HsiaoChiaoKuo1
1NationalCentralUniversity,Taiwan
2ChungChouInstituteofTechnology,Taiwan

Businessprocessisafundamentalbuildingblockoforganizational
success.Businessprocessreengineering(BPR)hasbeenconsideredan important way to improve organizational performance. This
paperdevelopsahybridmodelforoperationalizingaBPRproject.
This model for selecting and assessing the best practice items of
BPRisproposedtoaddressinterrelationshipsamongbestpractice
items using Decision Making Trial and Evaluation Laboratory
(DEMATEL)andcompositeimportance(CI)method.Wecomparethe importance of the best practice items from a managerial
perspective with the importance of the best practice from theperspective of employees to evaluate the optimal best practice
items for improving BPR efficiency. A case is used to present theprocessesofthishybridmodel.
ASystemsApproachforHospitalInpatientBedCapacityPlanning
BalagopalGopakumar1,ShengyongWang1,MohammadKhasawneh1,
KrishnaswamiSrihari1,TejasGandhi2,NinfaSaunders2
1StateUniversityofNewYork,Binghamton,UnitedStates
2VirtuaHealth,UnitedStates
Evaluatingbeststrategiesacrosstheorganizationhasbeenamajor
challenge for healthcare decision makers. The complex nature of
patient flow and the unpredictability involved makes discrete
eventsimulationanidealtoolforevaluatingstrategicdecisionsin
hospitalinpatientcapacityplanning.Inthispaper,simulationwas
used to evaluate scenarios pertaining to hospital inpatient
capacities. The requirement of additional capacities over theplanning horizon was modeled and evaluated. Similarly, theimpactsoftheopeningofanewcompetinghospitalfacilitywerestudied.

TheBiobjectiveStochasticChanceConstrainedOptimization
ModelofMultiProject&MultiItemInvestmentCombination
BasedontheViewofRealOptionsBinXu1,JingYu2,YanMeng1
1CentralUniversityofFinanceandEconomic,China
2ChinaScienceAcademy,ChinaThis paper presents a new stochastic chanceconstrained 01
integer programming model for investigating the investment
combination problem in multiproject multiitem investment
combination. The proposed model includes two objectives with
stochastic constraints to construct a 01 integer programming
model. On the one hand, the risk value will be measured by
negative entropy; on the other hand, the pursued value objective
willbecomposedoftwoparts,whichincludingclassicalNPVand
the corresponding real option for any item of any project. Then
how to use DE to solve the model with a small modification ofconstrainthandling rule will be illustrated. A simulation
experiment is employed to illustrate the application of theproposed model to get the Paretooptimal solutions by applyingthemodifiedalgorithmDE.
TheOptionGameAnalysesonPricingDecisionoftheTarget
EnterpriseofM&AunderFuzzyInformationSurroundings
JingYu1,BinXu2,YuanhuaWang3
1ChinaScienceAcademy,China
2CentralUniversityofFinanceandEconomic,China
3BeijingInstituteofClothingTechnology,China

Though the price of M&A has already been studied based on
classical NPV model, which is not adaptable for real uncertainsituation. This paper presents a new approach of measuring thetarget enterprise value of M&A, consisting of two parts, one is
measuredbyNPVmodelandanotherismeasuredbyrealoptionsmodel,whichcanbeintegratedtocalculatethetargetenterpriseby
introducing synergy effect coefficient into the developed model.
The price of target enterprise can be attained by famous
Rubenstein bargaining theorem which will be improved to be
adaptedtothefuzzyinformationsurroundings.Inlast,anumeric
simulation will be drawn to illustrate the application of price
decision formulation, and the sensitivity of price will also be
shown with the variability of parameters among the developed
pricedecisionmodel.


71
ŝŗ


Session
PosterSession1
Date
12/9/2009Time
15:0015:30
Room
LongchampsI&II
EffectonSupplyNetworkRelationship:ALongTermAnalysis
ofFirmBehavior
ChaoChenHsieh1,JunZhiChiu2
1KaoFongCollege,Taiwan
2IShouUniversity,TaiwanThe purposes of this paper are: first, introduce the rationales for
relationship of supply network; second, explore whether supply
networkrelationshipexistinglongtermeffect;third,examinethe
mechanismsthroughthecrestedandevolvedsupplynetwork.The
analytical results demonstrated automotive assembly companiesandcomponentsexistedlongtermeffect.Subsequently,thestudy
also examined the mechanisms via the use of cointegrantion
analysestostudythecompetitivebehavioroffirms.

ApplicationofDecisionmakingOntologyforAutomotiveBody
AssemblyDesign
LiZhang1,LiangGao1,X.YShao1
1HuazhongUniversityofScienceandTechnology,ChinaAutomotivebodyassemblydesigninconceptualdesignstageisa
complex group decisionmaking process which involves
knowledgecommunicationsandprojectsselections.Ontologyisa
useful tool to abstract vague and linguistic knowledge. In thispaper, a Projecthandling Module based DecisionmakingOntology Model (PMDOM) is proposed to accelerate
communication of decisionmaking and help for the selection of
projects.BasedonPMDOM,anautomotivebodyassemblydomain
ontologymodelissetupandtheDecisionmakingSupportSystem
(DSS)hasbeenimplementedbyusingJAVA.ItshowsthattheDSS
withPMDOMisbetterthanotherswithoutPMDOM.

AMethodforAnalyticalTargetCascadingUsingtheExterior
PenaltyFunction
ZhiWeiGuo1,GuangchenBai1
1BeijingUniversityofAeronauticsandAstronautics,China

Analytical target cascading is a hierarchical multilevel design
methodology.Inthismethod,topleveldesigntargetsarecascadedtolowerleveldesignprobleminaconsistentmanner.Inthispaper,an exterior penalty function formulation for analytical target
cascading is developed. The proposed method has a simpleformulationandtheresultsshowsthatthesolutionfromthenew
methodconvergestothesolutionfromtheallinoneproblem.
DevelopinganEvaluationPerformanceProcessesfor
CollaborativeTechnologyofSoftwareContractor
ChengRuWu1,CheWeiChang1,ChiaChunLiao1,ChiuChinChen1
1YuanpeiUniversity,TaiwanThe next few years, the world towards a high degree of
competitiveness of industrial enterprises in the development of
business models, competition and cooperation, the flexibility of
managementchangesinatimelymanner,onthebusinessandthe
contractors use collaborative software technology to create
competitiveadvantageandsetupintercommunicationplatform
develop systems to control the exchange of information, can
reduce the time and error. Most important is the face of how to
chooseapartner,usecollaborativemanagement,makingbusinessand cooperation partners, in order to assess the decision
standardization.Thisstudyusedthegreysituationdecision(GSD)
decision support tools to select the computer integrated
manufacturing (CIM) software and provide a useful referenceworkwithpartnersintheenterpriseisfollowtherelationshipand
technicalcooperation.



72 
ŝŘ

DeviantRatingsandtheEffectivenessofPerformanceAppraisalHairuYang1,ZhengyiJiang2,Haiyanzhai2,FueZeng3
1CityUniversityofHongKong,HongKong
2ShanghaiFinanceUniversity,China
3WuhanUniversity,ChinaIn order to maximize performance appraisal effectiveness, extant
literaturesexploremethodstoreduceratererrors,improveratingaccuracy and qualitative aspects. Even if these methods can
substantially improve performance appraisal effectiveness, it is
stillunabletocompletelyeliminatetheexistingofdeviantratings
because the raters are subjective factors for the evaluation. This
study introduces a statistical method that can effectively identify
and eliminate deviant ratings, thus greatly improving theeffectivenessofperformanceappraisal.Limitationsofthemethodandfutureresearchdirectionsarealsodiscussed.
StudyontheModelingofAviationMaterialsStorage
ManagementDecisionMaking
DanyangShen1,YunchunCao1
1CivilAviationUniversityofChina,ChinaThis paper aims to give out the order decisionmaking model of
aviation materials storage management and to analyze the more
economical way in view of supply chain management. The
aviation materials are firstly divided into rotable parts and
expendable parts, and then cycle inventory method, moving
average method and the EOQ model are used to determine theinventory levels of AMs according to the different categories.
Finallythispaperdiscussesthekeyvariable,whichinfluencesthe
storagemanagementdecisionmaking.
PricePredictionofTargetofMergersandAcquisitionsBasedon
GeneticalgorithmBPNeuralNetwork
HongjiuLiu1,WeiminMa1
1TongjiUniversity,ChinaIn order to predict the price of candidates in acquisition and
evaluate its feasibility, this paper puts forward a model of price
predictionofcandidatesbasedongeneticalgorithmandBPneural
network.Themodelistrainedbythedataofmarketdealswhich
weremadeinthepast.Theresultofsimulationandtestindicates
that average error of prediction is percent 11.03. It can be as thereference of evaluating the feasibility of mergers & acquisitions.
Moreindexandtrainingsamplesshouldbeincreasedtoimprovethemodel.
ApplyingClusterAnalysistoSegmentConstructionSteelMarketJamalShahrabi1,ShimaMoeinNajafabadi1,MahdiSahebnasagh2
1AmirkabirUniversityofTechnology,Iran
2InformationandCommunicationTechnologyDevelopmentCenter,Iran
Designingaproductorpreparingamarketingplanisexceedingly
difficult when individuals in the target market have differingneedsandbehaviors.Marketerstrytosolvethisproblembyusing
market segmentation. The customers for construction steel
productstakeintoassessment manydifferentcharacteristics,and
comparethevariousoffersonthebasisofthesespecifications.So
foraconstructionsteelmanufactureritisimportanttoknowwhichgroupofcustomerspaysmoreattentiontowhichcharacteristics.
Inthisresearch,withtheidentificationofthemajorspecificationsofconstructionsteelproducts,clusteranalysis,isusedasamarket
segmentation tool for grouping customers. Information was
collectedviaquestionnaires.Theobservationswerecategorizedinthe variables determined by the segmentation mechanism basedon their similarities with each other, with the help of cluster
analysis techniques. Since the use of multivariate methods is
considered an exploratory method, validity of the results is
proved.ResearchontheRelationshipBetweenForeignTradeandtheGDPGrowthofSouthwestMinorityRegionof
ChinaEmpiricalAnalysisBasedonthePanelCausality
Yuhongli1,Xiaoyinwang2
1JinggangshanUniversity,China
2HuazhongAgriculturalUniversity,ChinaIn open economy, development of foreign trade greatly impactsGDP growth. Adapting modern metering methods like roots of
unity,panelcointegrationanalysisanderrorcorrectionmodelfor
researching the causalities between foreign trade including total
exportandimport,totalexportandtotalimportandGDPgrowth
ofsouthwestminorityofChina.Theresultsuggeststhatthereexist
long time or short time causality between GDP and total exportandimportaswellasbetweenGDPandexport,foreigntradeisthelongtimeandshorttimereasonofGDPgrowth,butnoevidentcan
provethat there existslongtime stablecausality betweenforeign
trade and GDP. This paper ends up with recommendations to
developtheeconomyofsouthwestminorityregionofChina.
StudyontheDecisionSupportSystemforOptimalOperationofCascadedHydropowerPlantsinLocalPowerNetwork
WeiZhong1,YangSong2,ZhendongTan3
1TianjinUniversityofTechnology,China
2TianjinUniversity,China
3AcademyofMilitaryTransportation,ChinaIn order to meet the need of local power optimally allocating itscascadehydropowerplants,adecisionsupportsystemforoptimal
operation of local cascaded hydropower plants is studied and
designed out in this paper. The functions of the system include
data management, hydrological forecast, longtime optimal
operationalternative,shorttermoptimaloperationalternativeand
daily operation scheming. The system can provide decision
supportforoptimaloperationofsmallcascadehydropowerplants
inlocalpowernerwork.Thesystemisappliedin onelocalpower
network,andtheresultsshowthatitisefficient.

AMultistageAlgorithmfortheJobShopSchedulingProblem
JianshuangCui1,LiangCheng2,TiekeLi1
1UniversityofScience&TechnologyBeijing,China
2LehighUniversity,UnitedStatesThis paper present a multistage algorithm for the job shop
scheduling problem (JSP). A theorem is proved that thecalculabilityofasolutionisthesufficientandnecessarycondition
foritsfeasibility.Therefore,aninfeasiblesolutionwillbediscarded
immediatelyandtheimprovedcriticalpathalgorithmisappliedto
performthelocalsearchforafeasiblesolution.Thecomputational
results with standard benchmark problems demonstrate that thealgorithm could obtain highquality solutions within reasonable
time.

DecisionMakingModelOnStrategicTechnologyInvestment
UsingGameTheory
WeiChengLiao1,ChiYenYin1,JohannesK.Chiang1
1NationalChengchiUniversity,Taiwan

Thepaperisdescribingtherealoptionsisabetterwayofthinking
about valuation and strategic decision making on technology
investmentbyreplacingthosetraditionalmethods.Themethodisto transfer the strategic technology investment toward onto onekindofrealoptionswhichcombinedmanyprojectstothepartofinvestmentplanasoneoftargetlinkedforinvestors.Thisresearch
integrated game theory and real options method which also
executedtheinvestmentbenefitfromrealoptionstopayoffwhich
pondered over the rivals’ possible investment strategy by theequilibriumconcept,andacquiredtheoptimalinvestmentstrategy
forenterprises.Finallyitistosimulatedecisionmakingmodelon
the MIS investment case for two car companies to demonstrate
howtomakethestrategictechnologyinvestmentstrategyandits
efficiency.
RiskMeasurementofDecisionMakinginAcquisitionsBased
onGeneticAlgorithmandBPNeuralNetwork
YanrongHu1,HongjiuLiu2,WeiminMa2
1ChangshuInstituteofTechnology,China
2TongjiUniversity,ChinaAppropriate methods are helpful to measure risk. The risk is
objectiveinacquisitions.Itresourcesfromsubjectiverisk,morality
risk,informationasymmetryrisk,lawrisk,systemrisk,policyrisk
and market risk during the process of mergers and acquisitionsdecisionmaking. In the different stages of decisionmaking, theemphases of risks are different Index of measuring risks can be
established by industrial experts. The case demonstrates that
genetic algorithm and BP neural network are good tools to
measuretherisks.AnAlgorithmforTypeIAssemblyLineBalancingProblemwithOptimalWorkloadBalance
HsiuHsuchKao1,DinHorngYeh2
1YuanpeiUniversity,Taiwan
2NationalChungChengUniversity,Taiwan

WeconsidertheTypeIassemblylinebalancingproblem(ALBPI),
inwhichtheobjectiveistominimizethenumberofworkstationsneededforagivencycletime.Inpractice,itisalsoimportantthatthe workload among workstations should be well balanced. The
purposeofthispaperistodevelopanoptimalalgorithm,basedontheshortestroutealgorithmproposedbyGutjahrandNemhauser
in [Management Science 11 (2) (1964) 308315], that not only
minimizesthenumberofworkstationsneeded,butalsooptimizes
theworkloadbalanceamongworkstations.
PerformanceEvaluationofConstructedFacilitiesthrough
LinguisticJudgmentNangFeiPan1,R.J.Dzeng2,M.D.Yang3
1NationalChengKungUniversity,Taiwan
2NationalChiaoTungUniversity,Taiwan
3NationalChungHsingUniversity,Taiwan

Itisoftendifficulttoestimateexactprobabilitiesofoccurrenceof
faulteventsfortheuseintheconventionalfaulttreeanalysis(FTA)
whenfailuredataareinsufficientorfaulteventsarevaguesuchas
human error. A hybrid approach utilizing fuzzy sets and
possibility theory is presented to overcome this problem. In theapproach,failurepossibilitiesofimpreciseeventsarecharacterized
byfuzzysetstotranslateexpertsubjectivejudgmentswhilefuzzy
fault rates are derived from fuzzy possibility scores based on a
modifiedpossibilitytransformationfunction.Anexampleofbeam
failureispresentedtodemonstratethecapabilityoftheapproachthat can assist safety engineers to effectively assess fault
possibilitiesandbetteranalyzebuildingperformance.
ReliabilityPredictionofanEthernetBusInterfaceControllerina  NuclearPowerPlantSimulator
LixuanLu1,LeDong1
1UniversityofOntarioInstituteofTechnology,CanadaObsolescence presents great challenge to Nuclear Power Plants
(NPP) and plant simulators around the world. Old designs will
havetobeeithermodified,orreplacedbynewdesigns,inorderto
simplify maintenance, increase availability and meet
everincreasing operational and training requirements. Control
systemupgradeandDistributedControlSystem(DCS)designfor
botholdplantsandnewbuildshavebecomethecenterofinterest
nowadays. This paper describes a new Ethernet Bus InterfaceController (eBIC) used in the Input/Output (I/O) system of a
NuclearPowerPlant(NPP)simulatorinCanada.Thereliabilityofthe eBIC is evaluated, and compared with the reliability of theexisting Bus Interface Controller (BIC). It is shown that thepredictedfailurerateoftheneweBICisfivetimeslowerthanthat
oftheexistingsystem,makingthenewsystemmorereliableand
robust.Theresultsraisethelevelofconfidenceinthisdesign.The
reasonsforthisimprovementarealsodiscussed.



73
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AMaintenanceModelForTheSupplyBufferDemand
ProductionSystem
TianQin1,QingpeiHu2,HuaiqingWang2
1NationalUniversityofSingapore,Singapore
2CityUniversityofHongKong,HongKong
Maintenancemeansrepairinganengineeringsystemwhenitfails
to perform normally, including operations to keep the system in
good operating status and to prevent the system fromdeteriorating.Asdeteriorationisinevitableinengineeringsystems,maintenance measures are always necessary and crucial in
ensuring the performances of the systems in their lifecycle.
Accordingly,therearemanyresearchworksfocusingonthistopic,
withmanypaperspublished.  Inthispaper,westudytheproblemof designing an optimal maintenance scheme on theSupplyBufferDemand (SBD) production system, with two
productionmachinesconnectedbyabufferstock.Specifically,ourmodel is developed through extending previous work by Chelbi
and Rezg (2006), relaxing its assumption on preventive
maintenance from perfect maintenance to imperfect. Also, theadditionalavailabilityandreliabilityrequirementsforthe systemare considered. Analytical analysis and numerical algorithm for
thisoptimizationmodelarepresented,withanexampleshownfor
thepurposeofillustration.

DevelopSoftwareOperationalProfilewithUniformDesign
JianpingFu1,MinyanLu1
1BeihangUniversity,ChinaInordertocontroltheoperationnumbereffectivelyanewmethod
based on uniform design is proposed to develop the software
operational profile. First, calculate the operation rating and thendevelop a rough operational profile. Partition some operationscorrespondingtomultiattributeregionsbycomparingoccurrence
probabilitiesanduniformdesignmethod.Aftersomeadjustmenttooperationsandoccurrenceprobabilities,theoperationalprofileis accomplished finally. An application indicates the method cangenerateanoperationalprofilemeetingdemandsandtheanalysis
showsitssuperiority.

EvaluationofCockpitDesignbyUsingQuantitativeand
QualitativeToolsMehmetBurakSenol1,MetinDagdeviren1,MustafaKurt1,CananÇilingir2
1GaziUniversity,Turkey
2MiddleEastTechnicalUniversity,Turkey
Cockpit displays and the controls are sophisticated humanmachine interface applications. Display systems, present at
cockpits are complex environments causing excessive mental
workload and the consequences of errors can be catastrophic. In
order to prevent any human error a userfriendly display panelmust be designed. In this study quantitative and qualitative
approaches are used to evaluate the positions of analogue
indicatorsatfrontdisplaypanelfromhumanfactorspointofview.
MultiCriteriaDecisionMaking(MCDM)algorithmsareemployedasquantitative tools.Inorderto test whetherornottheDecision
Maker’s (DM) preferences are consistent with a quasiconcave, a
quasiconvexandalinearutilityfunction,acombinedalgorithmis
applied.Duetotheformofutilityfunction;analgorithmfindingthe most preferred alternative of DM is used. The aim of thisapproach is to find an order to locate each indicator to suitableclasses. Card Sorting methodology is used as the qualitative
research tool for the same problem. Results of these twoapproachesarecompared.AStudyofInformationandAidingInterfaceDesigninB2C
WebSites
H.M.Kuo1,ChengWuChen2,C.H.Hsu3
1ShuTeUniversity,Taiwan
2NationalKaohsiungFirstUniversityofScienceandTechnology,Taiwan
3HsiupingInstituteofTechnology,TaiwanInthisstudyweevaluatetheinformationandinterfacedesignofthe shopping website, in order to better understand how to
provide service suited to the customer. The internet consumer
behaviormodelformsthestructuralbasisoftheexamination.An
evaluation form was designed based on this model and used to
examine 351 domestic and foreign shopping websites, for
information and interface design. Comparisons were made
between websites related to the aspects of product category,

74 
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behavioral step, and domestic/foreign websites. The results canserve as useful reference for website owners and designers to
provide consumers with more convenient and barrierfree
shoppingenvironments.

DemographicChangeinFocusofProductionEnterprises
UweDombrowski1,SvenSchulze1,ThimoZahn1
1TechnischeUniversitätBraunschweig,GermanyProducingenterprisesespeciallyinEuropeandJapanhavetodeal
with the effects of the demographic change. Not only an
unbalancedagestructureinmanyenterpriseswithahighnumberof older workers but although the rising pension entrance age in
manycountriesleadtoanolderworkforce.Oldercoworkersare
however often reduced in their physical efficiency, so that
clockbound work or lifting heavy loads is not possible anymoreand adequate jobs for older employees must be designed and
offered.Butinmanyenterprisestheimpactoftheproblemisnot
clear. A prognosis about the future age structure in the company
andatthesametimeofthenumberandtypeofrestrictionsofthe
workforceisneeded.Thefollowingpaperdescribeshowthesizeoftheproblemforanenterprisecanbeappraisedandhowmeasurescanbederived.
ATurningFunctionBasedApproachforFootOutline
Classification
AsankaRodrigo1,RavindraGoonetilleke1,S.Goonetilleke1
1HongKongUniversityofScienceandTechnology,HongKongThis study introduces a turning function based technique toclassify foot outlines. Foot scans from ten males and ten females
were obtained using a laser scanner. The similarities among thedifferent foot shapes were assessed based on the Euclideandistance between turning functions. Thereafter, average linkage
clustering was used to classify the differing foot outlines. Twodistinct shape groups emerged for both medial and lateral sides.
Thepresenceorabsenceofamedialbulgeresultsintwoclusters
on the medial side. Similarly, a narrow lateral side with more
concavityandawiderlateralsideinthemidfootregionarethetwoclustersforthelateralside.Moremales(60%)showedabulgeonthemedialside.Thegroupthatbelongstothenarrowerlateralside
were predominantly females (70%).  These differences in thestructureoftheclusterswerereflectedinthelackofacorrelation
betweenthemedialandlateralsideclusters.
TheImpactofOrganizationalBehavioronPsychological
ContractBreachinChina
YongyueWang1,FengWei2
1ZhejiangGongShangUniversity,China
2ShanghaiUniversity,ChinaPsychological contract received wide interest among researchers
from different countries and became an ideal framework in thestudyoftheemploymentrelationship.Inthisstudy,wefocusedonthe impact of organizational behavior on psychological contract
breachinchina.Weconductedanindepthquestionnairesurveyto
512 MBAs and senior managements in Zhejiang enterprises. By
applyingstructuralequationmodeling,wefound:theinfluenceoforganizationalcommunicationbehavioronpsychologicalcontract
breachisnotsignificant;organizationaljusticehassomeeffectonthepsychologicalcontractbreachbetweenorganizationsandtheir
employees; the level of organizational human resources practicehasasignificantimpactonthepsychologicalcontractbreach.
PersonalityTraits,SellingBehaviorsandTheirRelationship
withSalesPerformance:EvidencefromDirectSellingIndustryYirenDong1,YongguiWang2,HuachaoGao1
1NanjingUniversity,China
2UniversityofInternationalBusinessandEconomics,ChinaThis paper aims at investigating the relationship among direct
sellers’ personality traits, sales behaviors and their performance.
Based on data from questionnaire survey, a PLSbased structuralequationmodelhasbeendeveloped.Theresultsdemonstratethat
both adaptive selling behavior and canned selling behavior have
positive influence on selling performance. Furthermore, we findthat conscientiousness has a direct influence on selling
performance while adaptive selling behavior mediates therelationship
between
extraversion,
conscientiousness,agreeableness and selling performance. Other personality traits
have no significant influence on selling performance. One
managerial implication of this paper is that under current
environment, the performance of Chinese direct sellers may rely
onguanxiinsomeextent.

AnalysisandEvaluationofHumanFactorsinAviation
MaintenancebasedonFuzzyandAHPMethod
LeiWang1,RuishanSun1,ZhihuiYang2
1CivilAviationUniversityofChina,China
2XianyangInternationalAirport,ChinaThispaperaimedtodevelopaquantitativeandobjectivemethodto analyze and evaluate human factors in aviation maintenance
process. Firstly a detailed classification and causing analysis on
human errors in aviation maintenance was carried out basing on
SHEL and Reason Model; then an integrated evaluation solution
wasproposedoutbyusingfuzzyandAHPmethodtogether.Thenthe solution was applied into practice for an evaluation case.
FinallyitconcludedthatNoise&vibration,Professionalethics&
responsibility, Safety information sharing and Completeness of
software & document took the four largest weights to the four
firstlevel indices respectively. This comprehensive evaluation
methodwasexpectedtobeusinginpracticeandprovideeffective
support to prevent human errors and improve safety in
maintenanceorganizations.
NewApproachtoErgonomicDesignofanIndustrial
Workplaces
MarekBures1
1UniversityofWestBohemia,CzechRepublicInthepaperanewrisingmethodology,whichintegratestheactual
classical approach on design and evaluation of workplaces in
industrialcompanieswiththenewmethodsforworkplacedesignwith the help of ergonomic analysis and software tools is
published. This methodology has three main areas that are
algorithm,knowledgerulebaseandsoftwaresupport.Thecloser
descriptionandfunctionalityisdescribedinthepaper.Attheend
of the paper there are also given a solutions for methodologyverificationinpraxis.WebContentanditsInfluenceonOperational
Performance–CaseoftheHotelIndustry
JiaJaneShuai1
1MingHsinUniversityofScience&Technology,TaiwanHotels are increasingly taking advantages of the Internet as amarketingtoolabletoprovidedirectcontactwithcustomers.This
study evaluated the hotel’s websites in Taiwan from a marketing
perspective.Contentanalysiswasusedtoanalyzeandcomparethe
marketingpracticeonInternet.Usingdataenvelopmentanalysis,this article analysis the impact of internet marketing on hotel
performance. The result showed that internet marketing can
improve the operating performance of tourist hotels. It is
suggestedthathoteliersshouldadoptamorestrategicapproachtothe Internet, preparing the ground for direct contact with
customers.
WillUsersEmbraceAdvertisinginOnlineCommunities?A
SociologicalPerspective
FueZeng1,LiHuang2,HuaZhang2,WenyuDou2,HairuYang2
1WuhanUniversity,China
2CityUniversityofHongKong,HongKong
Drawing on sociology and advertising literature, we investigate
the impact of group bonding and group norms on communityusers’ group intentions to embrace advertising in online socialcommunities. By outlining how group intention influence
community members’ perceptions, this study delineates possible
mechanisms by which community members may respond
positively to community advertising. An empirical study was
conducted with Chinese internet users to test the model. The
marketingimplicationforadvertisinginonlinesocialcommunity
follows that community sites in pursuit of advertising revenue
should strive to create cohesive bonds and efficient group norms
amongmembers.



FactorsAffectingtheAdoptionofECommercebyNew
TechnologyBasedFirmsintheUK:theRoleofthe
EntrepreneurialFoundingTeamPanagiotisGanotakis1
1AstonUniversity,UnitedKingdomThisstudycontributestotheexistingliteratureofIT/ECommerce
adoption both theoretically and empirically. Theoretically by
combining the Resource Based Theory and the ‘Technology,Environment, organization’ framework, while at the same time
consideringtheEntrepreneurshipandHumanCapitaltheoriesinorder to provide a theoretical base for the inclusion and
measurement of the capabilities of all members of an
Entrepreneurial Founding Team and to investigate the effect that
they have on EC adoption. Empirically by considering the actual
adoptionofECby412hightechfirmsintheUKattheendof2005
removing therefore selfreporting bias, while also investigating
those factors that differentiate between  nonadopting firms and
basic adopters and those that distinguish between basic and
enhancedadopters.
UsingRealOptionstoEvaluatetheReasonableRenminbi
ExchangeRateInterval
TyroneT.Lin1,LiJyuanYou1
1NationalDongHwaUniversity,Taiwan
Under the circumstances whether the Renminbi (RMB) exchangerateshouldbeappreciatedordepreciatedtoreachthereasonable
level, the current RMB exchange rate seems to be improperly
valued. This paper uses the Pearson correlation analysis and
regression analysis to select six macroeconomic indicators and
then uses the positive and negative relative weight to do theempirical analysis to find out the reasonable RMB exchange rate
ranges. Furthermore, the paper will introduce the real optionsapproach to get the appropriate RMB exchange rate interval in
consideration of the influences of the potential value of
appreciation or depreciation and other unexpected events on theexchange rate. The results will provide another measure or
thinkingofevaluatingthereasonableRMBexchangerateinterval.
AStudyofMakingOptimalMarketingandWarrantyDecisions
forRepairableProducts
ChihChiangFang1,ChinChiaHsu2
1ShuTeUniversity,Taiwan
2NationalTaiwanUniversity,Taiwan


Warranty plays an important role in the market, not only
safeguarding the rights and interests of consumers but also
promoting the sales and reputation of manufacturers. Due to its
impactsonthemarket,manufacturersshouldtaketheirwarranty
policiesintoconsiderationindevelopinganintegratedmarketingstrategy which can promote a product by simultaneously
consideringpricing,production,andrelatedpostsaleservices.In
this study, we made an integrated study and proposed amathematical programming model to help manufacturerssystematicallydecidepricing,productionandwarrantypolicies.
CostAnalysisforSewerSystemsConstructedbyOpenCutand
JackingTechniques
ShuangFuYeh1,MinDerLin1,KangTingTsai1
1NationalChungHsingUniversity,TaiwanThis study developed cost functions, which were expressed as
functionsofpipesizesandexcavationdepths,applicabletoopencutandjackingtechniquesforconstructionofsewersystems.DataforseveralrealsewersystemconstructionprojectsinTaiwanwereinvestigated to verify the accuracy of the cost functions. The cost
functions developed in this study are more realistic, practical,
accurateandeasytousethanexistingfunctions.

ApplicationofImprovedSolowModelforEvaluatingSocial
BenefitofWaterSavingAgriculture
LinlinChu1,JingChen1
1HohaiUniversity,China

Based on the Solow model, technological progress and capital
input are divided, and an improved Solow model is established.
Thismodelisappliedtocalculatethecontributionrateofallinput
factors to economic growth and to evaluate quantitatively the75ŝśsocial benefit of watersaving agriculture in China from 1991 to
2005.Itisconcludedthatthecontributionratesofallinputfactorsareobviouslydifferent.Amongthesefactors,thecontributionrate
of technological progress in watersaving agriculture is greaterthan the capital input of watersaving agriculture. Althoughperiodic fluctuations are evident, the social benefits of
watersaving agriculture generally have a stable development
process. Watersaving agriculture is currently playing an
importantroleinChina.
AnAlgorithmforActivityBasedCostingBasedonMatrix
Multiplication
PauloAfonso1,AntónioPaisana1
1UniversityofMinho,Portugal
Activitybasedcosting(ABC)isacostingmethodologyparticularly
suitable to deal with manufacturing complexity and diversity.
However, an ABC system is still considered a complex and
relatively costly method to be implemented. In this paper we
present a powerful algorithm for activity based costing based on
matrixmultiplication.Withregardtotheuseofmatrixesandlinear
algebra, some researchers in the 1960s and 1970s studied cost
allocation linking matrix and linear algebra with Leontief’s
inputoutputmodel(e.g.[1]and[2]).Thealgorithmpresentedhereisanimportantdevelopment,insofarasitisaneffectiveapproachto compute product costs and because it offers a simple and
flexiblealgorithmforthedesignofproductcostingsoftware.ImbalanceBetweenMarketOrientationandInnovation
Capability:AnEmpiricalStudyonTaiwan’sContinuing
Education
ShuHsienLiao1,WenJungChang1,ChiChuanWu1
1TamkangUniversity,Taiwan

Though universities appear to be bureaucratic, inefficient and
muchlessflexibleorganizations,theynowhaveatoughchallenge
tomanagetheirnewadventure—continuingeducation(CE).This
studyaimstoexploretherelationshipsamongmarketorientation,
innovation capability, and business performance in Taiwanese
universities and colleges involving CE. We propose research
hypothesesandLISRELmodeltoinvestigatethesesbasedon261
respondentsfrom71universitiesandcolleges.Onefindingofthisstudyindicatesthatinnovationcapabilityplaysadistorterfactorin
context of the relationship between market orientation and
business performance. Such an inconsistent result reveals an
imbalance between market orientation and innovation capability.
Wealsofindthatthesetwodifferentaspectsofinnovationallhave
direct contributions to business performance whereasadministrative innovation strongly affects product innovation.
This study finally ends with some managerial implications for
managementandfutureresearch.
KeyInterventionsinImprovingtheThroughputRateofIndustrialEngineeringUndergraduates:ACaseStudyatthe
UniversityofJohannesburgHannelieNel1,AntoineMulabaBafubiandi1
1UniversityofJohannesburg,SouthAfricaIndustrial Engineering has moved beyond traditional
manufacturinganditsscopehasexpandedtoincludeconsulting,
bankingandhealthcare.  ThedemandforIndustrialEngineershas
increased significantly in South Africa and the Department ofHomeAffairshasclassifiedIndustrialEngineeringasacriticaland
scarce skill. Currently, the fewest number of professionally
registered engineers, technologists and technicians are in
IndustrialEngineering.  ThethroughputofIndustrialEngineering
undergraduates has therefore become a primary focus of higher
institutions in South Africa.  This paper presents the keyinterventions employed by the Department of Industrial
Engineering Technology at the University of Johannesburg to
improve the throughput rate of its’ undergraduate students. Strategicinterventionsemployedbythedepartmentincreasedthe
throughputrateofstudentsintheNationalDiplomaprogramby
100% in 2008; these included the development of an academic
strategyforthedepartment,appropriatecurriculumredesignand
anenablingstudentacademicperformancemanagementsystem.



76 
ŝŜ

QualityAssuranceofComplexSystemsSatelliteAIT
AdalbertoCoelhoSilva1,GeilsonLoureiro1
1BrazilianNationalInstituteforSpaceResearch,BrazilSpaceprograms,ingeneral,presentalongdevelopmentschedule,
inwhichdiversephasesmustbesequentiallyfulfilled.OneofthemisAssembly,IntegrationandTests(AIT).
ThesatelliteAITactivitiesarealogicalandinterrelatedsequenceof events – mechanical, electrical and environmental tasks. The
mainobjectiveinthisphaseofdevelopmentofspaceprogramisto
achieveahighdegreeofconfidencethatthesatellitecomplieswith
hisoperationalobjectives,survivaltothelaunchenvironment,and
correct operation during the designed satellite lifetime can be
achieved. InordertoreachthisgoalitisnecessarytosetforthanAITQualityProgramwhichappliesandcoordinatesatleastthefollowingmainpoints – control of status of test facilities and means of support,
strictcontroltothetestexecution,formaltestanalysisandreviewof test results, ensuring that the Satellite will be free of latent
defects. This paper presents a Brazilian experience on AIT quality
assurance, at system level, gets through satellite AIT activities
executedatBrazilianNationalInstituteforSpaceResearch(INPE)
– Integration and Testing Laboratory (LIT) – the largest satellite
testing lab in the South Hemisphere. The paper contains the LITAITQAorganization;logbooksandrecordsused,systemAITQA
main tasks, launch Base and GSE related issues, resuming thelessons learned with system AIT QA activities executed with
successatLITwithBrazilianandinternationalsatelliteprograms.
AParadigmforDevelopingTQMRoleStressorsModeland
Index
PeiLeeTeh1,ChenChenYong2,ArumugamVeeri1
1MultimediaUniversity,Malaysia
2UniversityofMalaya,Malaysia


TQM practices have been increasingly implemented in bothmanufacturing and service organizations, yet research has
neglected the study of role stressors induce from theimplementationofTQMpractices.DrawingfromtheextantTQM
and role stressors literature, this paper examines the relationship
betweenTQMandrolestressorsbyaddressingthreecriticalgaps:
(1)conceptualizingthemultidimensionalityofTQMpracticesasa
preventive approach to role stressors; (2) formulating TQMRoleStressors index for the use of industrial benchmarking; and (3)constructing a model for assessing the nonlinear influences of
TQMonrolestressors.Thisstudyconcludeswithadiscussionof
potential practical applications of the TQMRole Stressors index
and model for longitudinal study aimed at deepening our
understanding of the role of TQM practices in reducingundesirablerolestressorsexperiencedbyemployees.

EconomicDesignofEWMAControlChartUsingQualityCost
ModelBasedonARLYihaiHe1,KaiMi1,WenbingChang1
1BeijingUniversityofAeronauticsandAstronautics,China

Statisticalcontrolchartshavebeenwidelyusedinmanufacturing
industry.TheaverageRunLength(ARL)isadominatingmeasureof control chart performance. This paper presents an economic
designing scheme of Exponentially Weighted Moving Average
(EWMA)controlchart.Inthispaper,acostmodelofqualitycycle
is constructed. Then, the  scheme of applying response surfacemethodology (RSM) to search the optimal set of  EWMA
parameters is presented. When quality cost given by the cost
model is reduced to local minimum point, if satisfied, stop
searchingandthecertainparameterssetisfound.Anumericalcaseis used to illustrate the analysis procedure, and a sensitivity
analysisisdonetogiveaperspectiveofhowthechangesofsystem
parametersaffectthefinalresults.
StudyonITOutsourcingRelationshipCharacterandHopfield
NeuralNetworkBasedEvaluation
ShouheZhang1,WenjieHuang1
1NorthChinaElectricPowerUniversity,ChinaIToutsourcingismakingrelationshipmarketingmorespecialfor
vendors as partnership has turned up to be a trend, which is
becomingthecoreactivity.Basedontypicalanalysisofitsriskand
business character, the management elements and partnership
quality are discussed. Then the index system is put forward and
themodelisfoundedforevaluation.TheHopfieldneuralnetwork
system (HNNS) technique is introduced with analytic hierarchy
process (AHP) as a creative method for vendors to master thequality and make decisions. The model is characterized by beingpractically effective and functionally modular. On discussing themerits and deficiencies, the future study and its value for
enterprisestrategyareindicated. TheStatisticalPerformanceofDoubleSamplingXbar  ControlChartsforCorrelationData
PeiHsiLee1,ChauChenTorng2,HuangShengLiao2,ChunChiehTseng2
1ChengShiuUniversity,Taiwan
2NationalYunlinUniversityofScienceandTechnology,Taiwan

Double sampling Xbar  control chart (DS) which is aShewharttype chart can reduce sample size and detect small
process shift fast. In real industries, process observations may be
interdependent and correlated, and the statistical performance of
DS Xbar   chart for the correlated data need to be reevaluated.
This article constructs the calculations of statistical indices of DS 
Xbar  charts for correlation data and performs a comparative
study for investigating the performance distinction of DS Xbar  charts and other Shewharttype charts. This comparative study
indicatesthatDSXbar  chartsarethebestchoiceformonitoring
ofcorrelateddata.
RunLengthPercentilesofMultivariatePoissonControlCharts
TsenIKuo1,C.SLin1
1NationalKinmenInstituteofTechnology,Taiwan


Averagerunlength(ARL)isusedtoevaluatetheperformanceof
control charts. When the process is incontrol, the runlength
distributionisclosetoageometricdistribution.Hence,themeanof
runlengthdistributionisARL.Whentheprocessisnotincontrol,the runlength distribution may deviate from a geometric
distribution. The runlength distributions have been studied for
univariate and multivariate control charts. However, therunlength distributions of multivariate attribution control charts
arelacking.Hence,wewillinvestigatetherunlengthdistribution
ofmultivariatePoissoncontrolchartsinthisstudy.Thepercentiles
oftherunlengthdistributionprovidemoreinformationaboutthe
performanceofthemultivariatePoissoncontrolcharts.





77
ŝŝ


Session
TechnologyandKnowledgeManagement4
Date
12/10/2009Time
11:0012:30
Room
LuxembourgI
Chairs
ShannBinChang,KevinTseng
KnowledgeandTechnologyTransferbetweenUniversitiesand
Firms:ACaseStudyfromaEuropeanUniversity
AntonioAguiar1,AntonioReis11TechnicalUniversityofLisbon,PortugalThispaperanalysisasuccessfulcasestudyaboutknowledgeand
technologytransfer(KTT)thatcanbetakenintoconsiderationbythe universities wishing to improve their KTT models. Indeed,oncethefactorsthatfostertheKTTbetweenuniversitiesandfirms
are identified, it will be possible to act accordingly in order to
convert the new knowledge generated by the universities in
economicvalue.ThroughacasestudyofanEuropeanUniversity,
thispaperdiscussesaKTTmodelandhighlightshowthismodel,through its unique structure and its support for innovation has
beenhighlysuccessfulinstimulatingthetransferofresearchand
technologies from Aveiro University (AU) into business
organizations.

UtilizationofKnowledgeManagementbyMedicalDevice
ManufacturesinJapan
SeiyaShimanuki1,TomokoSaiki1
1TokyoInstituteofTechnology,Japan

The technologies for therapeutic medical devices made in Japan
are not highly competitive. Recently, some Japanese companies
haveachievedbreakthroughsin this field.In thisstudy,byusingthecaseofonemedicaldevicemanufacturer(Terumo),wediscuss
how the change in the organization affects the creation of
knowledgeusefulforabreakthrough.WefocusedontheTerumo
Business Unit (TBU), which Terumo introduced in 1995 as itsbusinesssystemandanalyzedthechangesinitspatentstrategyincomparisonwithoneofitscompetitors.Asaresult,anincreasing
trend in the patentability of the patent applications filed by
Terumoafter1995wasobserved.AninterviewregardingtheTBU
was also conducted. The results suggest that the introduction ofthe TBU might have intimately affected the “creation of
knowledge”.
SelectingR&DProjectsforTechnologyBasedInnovation:An
ApplicationoftheCoreModelApproachMichaelTowCheung1,PaulF.Greenfield2,ZiqiLiao3
1UniversityofHongKong,HongKong
2UniversityofQueensland,Australia
3HongKongBaptistUniversity,HongKongTooptimizetheuseofknowledgewhenselectingR&Dprojectsfor
technologybased innovation, all possible techniques – whetherbased on mathematical programming, or behavior, organization
andinformation,orstrategicconsistencyandintegration–should
be considered. We present a readily operationalized and flexible
approach to this task, under which different project selection
techniques are rendered comparable with reference to thenormative methodology in economics and relevance to acoremodeldescriptionoftherealworldinanyapplication.
DesignofEnhancedSoftwareProtectionArchitecutrebyUsing
TheoryofInventiveProblemSolvingSongKyooKim1
1SamsungElectronicsCo.Ltd,SouthKoreaThispaperisdealingwiththestochasticmaintenancemethodfor
thesoftwareprotectionbyusingtheclosedqueueingmodelwiththeunreliablebackups.Themethodshowsthetheoreticalsoftware
protection scheme in the security perspective. If software
application modules are represented as backups under proposedarchitecture, the system can be solved by using the stochastic
maintenance model with main unreliable and random auxiliaryspare resources with replacement policies. In addition, thepractical approach of technology enhancement in software
engineering by using technology innovation tools. TRIZ is amethodology and modelbased technology for generatinginnovativeideasandsolutionsforproblemsolving.Theresultsare
demonstrated in the framework of optimized software allocation
problemswithunreliablebackups.
TheRoleofKnowledgeintensiveBusinessServiceinthe
EvolutionofClusterNetworkStructure:AnEmpiricalStudy
fromChinaSocksClusterHaiyanZhu1,JiangWei2
1CapitalUniversityofEconomicsandBusiness,China
2ZhejiangUniversity,ChinaThispaperemployslongitudinalcasestudyresearchtoinvestigate
whyandhowKIBSembeddingsimpacttheevolutionofindustrial
cluster’s network structure. The paper answers these intrinsic
researchquestionsbyexamininghownetworkstructureofDatangsocks cluster located in southeast China, evolutes under theinfluenceofKIBSembeddedfrom20032007.Initially,inorderto
explore the functional mechanism, KIBS embedding process of
each development phase has been analyzed. Next, SNA and
UCINET software have been used to unveil the process of thechange of cluster network structure, such as network density,
network between centrality and network agglomeration. Finally,
wesummarizetheKIBS’functionalmechanismbyKIBS’abilityto
influencesomeimportantvariablesandoptimizeclusternetwork
structure,whichprovidessolidadvicetopolicymakers.

PrioritizingCriticalFactorsofTeamInnovation–The
ApplicationofGreyRelationalAnalysisLienAnHsu1,ChienChiangLin2,TingChunLu1,HsuFengHung1
1NationalChengChiUniversity,Taiwan
2ShihHsinUniversity,Taiwan
Severalfactorsmightaffectteaminnovation.However,itwouldbeof great importance to thoroughly understand the effects of
differentfactorsonteaminnovation.Basedonanextensivereviewof literature, 20 factors that might affect team innovation wereselected from previous studies. Through expert survey, theresearchers utilized grey relational analysis (GRA) to investigate
theimportanceofthosefactors.AccordingtotheresultsofGRA,
the researchers listed several critical factors of team innovation.
Thosecriticalfactorscouldbeusedforfurtherstudiestoconstruct
comprehensivemodelsandtoexaminerelationshipsamongthose
factorsandteaminnovation.
TaiwaneseandNorwegianEngineeringStudents’SelfImageof
AcademicAbilities,GradesandCourseSatisfaction
HuaLiJian1,FrodeEikaSandnes2
1NationalChengKungUniversity,Taiwan
2OsloUniversityCollege,NorwayThis study addresses the reliability of engineering students’
evaluationsofcourses.Thehypothesisisthatstudents’evaluationsofcoursesareaffectedbytheirgrades.Studentsthatobtaingood
gradesaremorelikelytorateacoursefavorablythanstudentswho
getlowergrades.Moreover,theresultsindicatedthatselfimageofacademicabilitiesdifferacrossculturesastheNorwegianstudents
studiedhadaninflatedimageoftheirabilitiescomparedtothatof
Taiwanese students. One implication of this study is that results
from certain student evaluation questionnaires should be
interpretedwithcaution.Rankingofteachersbasedonsuchresults
shouldbeavoided.



78 
ŝŞ


Session
TechnologyandKnowledgeManagement5
Date
12/10/2009Time
13:3015:00
Room
LuxembourgI
ChairsYungHsinChen,HongFengLai

KnowledgeManagementProcessandNewProductDevelopmentPerformanceinaMalaysianResearchand
DevelopmentOrganisation
WanAmalWanZaaimuddin1,GeraldGuanGanGoh1,UchennaEze1
1MultimediaUniversity,MalaysiaNew product development is a necessity for organizations to
remain competitive and stay abreast of competition. However, in
order for these initiatives to be successful, it is exigent that thefactors that contribute to superior new product development
performanceareidentified.Withtheuseofsurveysandacensus
samplingapproachwithinanR&DorganizationinMalaysia,thisstudy provides empirical evidence on the relationship and
influence of both knowledge management process and newproduct development strategy on an organisation’s new productdevelopmentperformance.Thefindingsofthisstudyareusefulto
product development engineers and researchers as it provides
insightsontheissuestobeexaminedinsuchendeavours.

KnowledgeDecisionSupportModelforCollaborativeProductInnovation
Yuyang1,XuedongLiang1,JieYang1,ZijunZhou1,Jingwang1
1ChongqingUniversity,ChinaRecently, interests in the notion of collaborative productinnovation (CPI) from academia and industry have beensignificantly increased. Comprehensive requirements analysis
along with a cogent framework, however, do not address theproblem that how to support product innovation with thedistributedknowledgeresources.Therefore,aknowledgedecision
support model is proposed including collaborative knowledge
database setting, knowledge mining and innovative design
support. Accordingly, customer knowledge and requirements,
productcharacter,prototypesandinstancesarepushedtoproductinnovatoractively.Thevalidityofthemodelisillustratedwithan
exampleofmotorcycleinnovationdesign.

ProcessbasedStructuringKnowledgeinProductDevelopmentQianWangDeng1,LiPingYang1,XinWeiWang1
1HunanUniversity,China
Efficient knowledge management is a key success factor for
product development. A basic idea behind knowledgemanagement is to construct a global architecture of knowledge.
Product development process modeling can help knowledge
engineers
structureknowledge.
A
socalled“stateprocessresource” model in the product development
domain is proposed. The results of a product at theintermediatestages are called product states. Process elements,
allocated with corresponding resources, transform the product
states from one to another. According to the“stateprocessresource” model, knowledge is hierarchically
categorized into six subjects: products, processes, methods, tools,
specificapplicationdomain,andotherresources.Thesesixsubjects
ofknowledgeareinterrelational. 

AdaptabilityDesigntoMeetDynamicCustomersNeeds
NattawutJanthong1,DanielBrissaud1,SuthepButdee2
1UniversityofGrenoble,France
2KingMongkutsUniversityofTechnologyNorthBangkok,ThailandThe customer is the core element of business based on currentmarketsituation,evenforindustrialequipmentwhichcustomers’requirements are now very various. It means that the inside
processes of the manufacturer should adjust to customer’srequirements: the company must be very flexible among other
properties. The challenge is that the flexibility comes from themanagementoftheknowledgeofthecompanybyimprovingthe
adaptive design process. A knowledgebased design process has
beendevelopedbycombiningtheaxiomaticdesignandcasebased
reasoning approaches, to enhance the performance of the design
personnelandisthekeyfactorforthesuccessofthecompany.
AnAnalysisontheIndianGovernmentPoliciesin2007For
SustainedGrowthofR&DActivities
NarayananSrinivasan1
1JawaharlalNehruTechnicalUniversity,India

India’sincreasedeconomicintellectualresourcesandencouraging
governmentpoliciesattractedlargeglobalindustriestoinvestand
establish their  R&D activities in India. Strategic initiatives by
MNC (Multinational Corporation)  to penetrate large Indian
middle income consumer market through Economies of Scale
requirelocalizedproductupdatesandcompliancetogovernment
regulations.MNC’sestablishedsomeR&DcentersutilizingIndia’score competency in service sectors and democratic structure of
Indian government. India also realizes that it has to focus on
infrastructures development and increase the Research &Development(R&D)activitiestodevelopcriticaltechnologiesand
new products & system to sustain the economic growth. India’s
economic growth has an inherent focus on R&D activities, need
further reforms in its policy to update across different industrial
sectorstoattractfurtherForeignDirectInvestment(FDI)comparedto other developing Asian countries. Major R&D investments
madebyMNC’sinIndiaiscompiledandanalyzedinthisarticlein
theyear2007assample.
IRBSystemforAssistingtheDevelopmentofIntelligent
MedicalDevices
KevinTseng1,ChienLungHsu1
1ChangGungUniversity,TaiwanThisresearchaimstodevelopanIRBsystemandexpectsthatthedevelopedsystemcouldbeusefulforassistingthedevelopmentof
intelligent medical devices, effective and speedy access to IRBcertification,andeasymanageclinicaltrails.Thedevelopedsystem
providesthemechanismtoassistcommunicationandcooperation
between trial investigator and manufacturers through a meetingsystemandonlineconferencesystem.Hence,trailinvestigatorand
clinicalprofessionalscouldusethedevelopedsystemtoobtainIRB
certification and implement clinical trials, to develop good
intelligentmedicaldevicestomeetusers’needs.



79
ŝş


Session
TechnologyandKnowledgeManagement6
Date
12/10/2009Time
15:3017:00
Room
LuxembourgI
ChairsJiangWei,HungYiChen
CustomerValuePropositionsforTechnologyCommercialization:
InvestigatingtheFeasibilityofaRealOptionsApproachMarcWouters1
1UniversityofTwente,NetherlandsThe value of new technology is uncertain, and technologysuppliersandbuyersshouldcombinetheirknowledgetofocusthe
innovation for creating maximum value. To facilitate such
cooperation, they can agree beforehand a pricing mechanism
based on customer value, which will materialize once a newprocessthatisbasedontheR&Dfirm’stechnologyisimplemented,ornewproductsorservicesbasedonthistechnologyarebroughttothemarket.Tostructureavaluebasedagreement,realoptionsmodelscanbeused,becausetheseallowmodelingdifferentfuture
scenarios, decisions that will be taken depending on these, and
payoffs. Conditions are discussed under which valuebased
agreementscanbemade.Moreempiricalresearchisneededtofindouthowsuchagreementscanbestructuredandwhatbenefitssuch
agreementsbring.

TheoreticalStudyonTechnologyThreatEarlyWarning
Management
Yuangenlai1
1InstituteofScientific&TechnicalInformationofChina,ChinaWith the upgrading of technology importance in socialeconomic
development, technology threat hasbecomeanimportantpartofan organization’s exterior threat. How to effectively identify and
assess the threat and its possible impact is directly related to theinterestsandsecurityofanorganization.Uptodate,thereislittle
researchabouttechnologythreatbetweendifferentorganizations.
In the present study, we first analyze the technology threat,
including its formation mechanism, type classification,
manifestation and impact factor. From the perspective of
technology development, technology threat can be classified into
threetypes:technologygapthreat,technologydiversitythreatand
technology R&D threat. A threedimensional model of impact
factoroftechnologythreathasbeenconstructed.Secondly,weput
forward a process of early warning management of technology
threat,andbuilditsindexsystemincluding6firstgradeindicators
and22secondaryindicators.

AnalyzingInterFirmNetworksforEnhancingLargescale
RegionalClusters
JunichiroMori1,YuyKajikawa1,IchiroSakata1
1TheUniversityofTokyo,JapanIn this paper, we analyzed structures of largescale interfirm
networksintheKantoandKoshinetsuareaswhicharethelargest
economicblocksinJapan.Wefoundastructuraldifferenceamongprefectures.The networkstructureshowedthatsomeprefecturesare intensively developing their internal network connections.
Someprefecturesthatarelessconnectedtothecenterhavearoomtoimprovenetworkingfortheregionalclusters.Inaddition,even
amongsuchprefectures,thereisacleardifferenceintermsoftheir
network positions. Some have high network centralities and is
maintaining certain amount of connections to other prefectures.
Others have less such external connections, which could raise achancetoacceleratetheregionalclustersbybridgingsuchgap. AModeloftheDeterminantsofPurchaseofHomeSecurityand
RemoteControlEquipments
KuoShunSun1,C.N.Huang2,Y.B.Chen11KainanUniversity,Taiwan
2CentralPoliceUniversity,TaiwanThestudyextendstheoriginaltechnologyacceptancemodel(TAM)
by applying it to the purchase intention of home security and
remotecontrolequipments,andintroducingtwoexternalvariables,
“tasktechnology fit” and “reliability and interaction.” The paper
addresses the original cognitive TAM variables, and then revises
them by adding emotional antecedents which fit into consumercontext.Thehypothesesincorporatingallofthevariablesandthe

80 
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relationships among the variables are tested in the study of
consumer behavior, and supporting evidence is found for TAM.
Thus, the findings of the study reveal that TAM is stable across
contexts and additional variables help explain the technology
acceptancebyconsumerinpersonalscenarios.
TheEffectsofInterfirmNetworkonFirmGrowth:ACaseStudy
XinminPeng1,HaitingHuang2
1ZhejiangUniversity,China
2ZhejiangTextile&FashionCollege,ChinaInterfirm network is the basis of getting sustainable competitive
advantages over other industries by obtaining a variety of
knowledge resources, and it  is also the prerequisite and
foundationofwinningthegrowthanddevelopmentofenterprises.
In this paper, after recalling the theory of interfirm network and
basedonit,theauthoranalyzesthedifferenteffectsonfirm’searly
growth and development caused by social network and large
sparse network relationship according to the related interfirm
network theory , and makes a matching analysis in the tworelationshippatternsthroughthecasestudyofCHINTGroup.The
author makes a conclusion that at the original stage, the firms
employedclosesocialrelationshipnetworkandattheearlystage,
the close and simple sparse relationship is adopted, while at themature stage, the firms use complex multilevel large sparse
network.

ConstructionofKnowledgeBasedEngineeringPlatformfor
ArmoredVehicle
GuoxinWang1,YanYan1,LichenHu2,XiangZhang1,LuWang1
1BeijingInstituteofTechnology,China
2ChinaNorthVehicleResearchInstitute,China

Armored vehicle design involves various aspects of technical
knowledge and experience. To effectively manage and share thisknowledge and experience throughout the entire development
process, a methodology of construction of knowledge based
engineering (KBE) platform for armored vehicle is proposed. In
this methodology proposed, architecture of the knowledge based
engineeringplatformandcategoryofarmoredvehicleknowledge
arefirstpresented.Andthen,themodeling,storageandretrieval
foreachtypeofknowledgeareillustrated.Theontologyisadopted
to create the innovation design knowledge base. Combing thecasebased reasoning (CBR) with functionstructure mapping
method to construct the reuse design knowledge base. Design
processintegrationtechniqueisappliedtobuildthetypicaldesign
problemsolvingknowledgebase.Finally,apracticalcasestudyis
presented to introduce the operations of the knowledge based
engineeringplatformforarmoredvehicle.
TheMechanismofInnovationCapabilityLeveragingVia
StrategyinSMEs
LitianChen1,QingruiXu1
1ZhejiangUniversity,ChinaInsomeenterprises,themainproblemthathinderstheleverageofinnovationcapabilityislackingtheabsorptivecapability,whichis
usuallycausedbythehighturnoverrateofR&Dtalent.Theroot
cause is the variance in strategic direction, which actually has
negative effects on technological innovation. However, theresearchofenterprises’innovationcapabilityleverageisstillinthe
exploration.Concerningtheproblemsinenterprises,basedonthepreviousstudyathomeandabroad,thispaperfocusesonhowto
leverageinnovationcapabilitythroughstrategy.Fromtheprevious
studies and two explorative case studies, a problemoriented
modelisestablished,whichfocusesonhowtoleverageinnovation
capability through strategy. The hypotheses are proposed and
testedbydatafrom420smallandmediumsizedenterprisesthat
respondtoourquestionnaire.Atlast,somesuggestionsabouthow
toleverageenterprises’innovationcapabilityareproposed.

Session
ProductionPlanningandControl1Date
12/10/2009Time
11:0012:30
Room
LuxembourgII
Chairs
StuartC.So,MartinGrunowDesigningaFuzzyRulebasedSystemforSelectingtheProperLotsizingTechnique
SoheilSadinezhad1,LeilaBashshash1
1IslamicAzadUniversity,IranIn this paper, we implement a system for selecting the proper
lotsizing technique based on Fuzzy Inference Systems (FIS).
Among ten commonly known lotsizing techniques, this FIS
considers Input variables such as setup cost, holding cost,
planninghorizon,lumpinessandBOMlevelwhicharemodeledas
linguisticvariablesbyusingfuzzysets.Thestrengthofthemodel
istheprioritylevelthatisallocatedtoeachtechniqueastheoutput
variables. The work is accompanied by two examples that showhow to apply this approach. The model is developed using
MATLABsoftware.ThePatentDesignAroundMethodBasedonTRIZPingJiang ,JinjinZhai ,ZishunChen ,RunhuaTan 
1HebeiUniversityofTechnology,China
1

1

1

1


The patent design around is key to the company when launch anew product. So product development must not impinge thepatent right. TRIZ is a power tool for patent analysis and
innovation.Theevolutionpatternsandrouteshelpdesigntofindout current technologies’ developing status and imply the next
developing level of the technologies. The problem is found outwith consideration of how to achieving the next generation of
technology.Thecontradictionsolvingprinciplesisthetooltohelp
designer get primal solution for the innovation. The design
solution which design around existing patents and have higher
perform would construct by contradiction matrix and inventive
principles. The belt conveyor is a case study and developed to
improvingtheperformancewithoutimpingingexistingpatent.

EnhancingLocalSchedulingRuleswithaGlobalBenefitFactorJörgSigrist1,ChristophHeitz1
1ZurichUniversityofAppliedSciences,Switzerland

ModelingIntermediateProductSelectionUnderProductionand
StorageCapacityLimitationsinFoodProcessing
OnurAlperKilic1,RenzoAkkerman2,MartinGrunow2,DirkPieterVan
Donk1
1UniversityofGroningen,Netherlands
2TechnicalUniversityofDenmark,DenmarkIn the food industry products are usually characterized by their
recipes,whicharespecifiedbyvariousqualityattributes.Forend
products, this is given by customer requirements, but for
intermediateproducts,therecipescanbechoseninsuchawaythat
raw material procurement costs and processing costs are
minimized. However, this product selection process is bound by
production and storage capacity limitations, such as the numberand size of storage tanks or silos. In this paper, we present amathematical programming approach that combines decision
making on product selection with production and inventory
planning,therebyconsideringtheproductionandstoragecapacity
limitations.Theresultingmodelcanbeusedtosolveanimportantpracticalproblemtypicalformanyfoodprocessingindustries.
WorkerProductivity,OccupationalHealth,Safetyand
EnvironmentalIssuesinThermalPowerPlant.
HoleJitendra1,MukeshPande1
1RajivGandhiTechnologicalUniversity,India

The main objective of this research was to identify factors that
affected worker productivity, occupational health and safety in
thermalpowerplantinMaharashtra.Thirtyproductionmanagers
participated in the study. Fiftytwo percent of the managersreportedhotenvironmentalconditions,30%anoisyenvironment,
and 26% a lack of resources and facilities. Managers received
worker complaints of fatigue, back pain, upperbody pain, handandwristpainandheadaches.Management(85%)acknowledged
not having knowledge or access to ergonomics information.
Ninety percent of the companies did not carry out ergonomic
assessments.Asignificantcorrelation(p<0:01)wasfoundamong
productivity indicators and health and organizational attributes.
Lack of skills in ergonomics and training, communication and
resourcesarebelievedtobesomeofthefactorscontributingtothepoor ergonomic conditions and consequent loss of worker
productivityandreducedhealthandsafetyintheThermalPower
plants.We propose a new extension for index based scheduling rules
whichaddsaglobalsystemperspectivebyestimatinghowmuchajob could benefit from an immediate processing. We implement
thiscriterionintheATCruleandcomparetheperformancesofthe
standardATCandtheextendedruleATCG.ItisshownthatATCG
performsbetterthanATC,especiallywhensystemloadsarehighandprocessingtimesfollowauniformdistribution.





81
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Session
ProductionPlanningandControl2
Date
12/10/2009Time
13:3015:00
Room
LuxembourgII
Chairs
SoheilSadinezhad,CarmanLeeAComputationalFrameworkforLearningProductionPlanning
Policies
SrinivasNarasimhamurthy1,DurgaPrasadMuni1
1InfosysTechnologiesLimited,IndiaInavarietyofproductionsettingsinindustriessuchasconsumer
packaged goods (CPG), pharma and other consumer goods, a
number of related items are produced together in the same
production mode. The production of these families require setup
of capacities, which can incur significant costs in terms of labor,
material, etc. Hence production planners are faced with thechallenge of determining production quantities and the sequence
of changeovers so as to achieve an optimal longterm
costcontainment strategy. In this paper, we detail the problem
formulation and a simulation based policy learning framework.
Wealsodiscuss theresultsofourcomputations performedusing
thisframework.

SchedulingUtilityWorkersatMixedModelAssemblyLines
RicoGujjula1,HansOttoGuenther1
1TechnicalUniversityofBerlin,GermanyOne of the main performance parameters for sequencing
workpiecesatmixedmodelassemblylinesisutilitywork,i.e.theamount of work a worker cant process within the limits of his
station.Acommonassumptioninliteratureisthatutilityworkis
compensated by utility workers, but a dedicated scheduling of
utilityworkersisusuallyneglected.Thispaperattemptstofillthisgapbypresentinganewanticipativeschedulingapproach,whichis compared to a traditional reallife approach. It is shown thatschedulesoftheanticipativeapproachrequirealowernumberof
utilityworkerstocopewiththeutilityworkatanassemblyline.
ModelingaPCBAssemblyLinewithModularReconfigurable
PlacementMachinesAiyingRong1,AttilaToth2,OlliNevalainen1,RistoLahdelma1,Timo
Knuutila1
1UniversityofTurku,Finland
2UniversityofSzeged,HungaryIn this paper, we consider the combined task of determining afavorable machine configuration and line balancing for a single
assemblylinewhereasingletypeofPCBisassembledwithasetofinterconnected, reconfigurable machine modules. First, we
formulatetheproblemasanonlinearintegerprogrammingmodel
with the objective of minimizing the cycle time.   Then wetransformitintoalinearmodeltoobtainthesolution.Finally,we
illustrate the effectiveness of the model by numerical tests and
compare the optimal solution from our model with evolutionaryalgorithm.



82 
ŞŘ

TheResearchonJobShopOnlineSchedulingwithRandomReleasedate
JingYin1,BaojiangChen1
1BeijingUniversityofCivilEngineeringandArchitecture,ChinaFor the job shop online scheduling in which the release dates ofjobsarestochasticdistributed,thehybridschedulingstrategythat
integrates the interval rolling mechanism with the key
eventdriven is introduced. The satisfactory solution can be
obtained through iterative optimization by embedding theneighborhood search into the constraint satisfaction solving
procedure.Thesimulationandcomputationalresultsverifiedthatthe scheduling method proposed in the paper can meet therequirementsofbothefficiencyandstability.
ResearchonMRP/JITIntegrationandApplicationinMedical
EquipmentProductionManagementConcernedwithSparePart
Manufacturing
QinghuaZhang1,GuoquanCheng1,ZhuanWang1,BoHe1
1UniversityofScienceandTechnologyBeijing,China

Intheelectromechanicalproductionindustry,especiallyinmedical
equipment manufactories, the mixed production of the original
equipment and the maintenance spare part is very common. The
implementation priority of the original equipment is higher thanthe maintenance spare part. In addition, the implementation and
controloftheproductionplanningofmaintenancesparepartare
restrictedby theoriginalequipmentproduction. Theycouldleadto the failure of the spare part’s production planning. In order to
solve this type of problem, this paper proposes the MRP/JIT
integrationsolutionthatcanbeappliedinworkshopproduction.
In this solution, the production of the original equipment is
controlledbyMRP,whilethesparepartbyJIT.Theworkflowofthe material supply is also reengineered with material
procurementKanbanandmaterialrequirementKanban.Theresult
showed that the feasibility of the production planning had been
improved.
AnIntegratedApproachtoLotSizingandCuttingStockProblems
MohsinMalik1,MinQiu1,JohnTaplin1
1UniversityofWesternAustralia,Australia


Various industries consist of the cutting stock and lotsizingproblems in successive stages. Traditionally, these two problemsare dealt separately which may adversely affect the overall
performance of the supply chain. In this paper, an integrated
approachisadvocatedandamodelisproposedtojointlyoptimizethe changeover, inventory holding cost and trim loss for a paper
mill.Italsodefinesthesequenceofthecuttingpatternstobeused
duringconversionprocess.Moreover,therelationshipbetweentheensuing cycle service levels and the total joint costs is also
discussed.

Session
ProductionPlanningandControl3
Date
12/10/2009Time
15:3017:00
Room
LuxembourgII
Chairs
ChristophSchwindt,SonglinChenAMathematicalModelforWorkloadDistributionandBalance
withSetupTimesUnderFiniteCapacityConstraints
YunfangPeng1,ZailinGuan1,JianhuaTao2
1HuazhongUniversityofScienceandTechnology,China
2GuangzhouUniversity,ChinaProduction planning is a challenging problem for enterprises
especially in the highmix and lowvolume production
environment.Finitecapacityschedulingtriestoallocateresources
overtimetoperformasetoftaskssuchthatprecedenceconstraintsand resource capacity constraints are not violated, and overalldeadline goals are met to the best extent possible. A novelmathematical model for workload distribution and balance with
setuptimesunderfinitecapacityconstraintsispresent.Thismodel
considers setup times and alternate resources, which makes it
morecomprehensivethanothers.  Theobjectiveistominimizethe
delaytime,earlytimeandcycletime.Thismodelissolvedbyan
optimization software called XpressMP. An example is given to
illustrateitspracticability.
IntegratedDesignStructureSystemforModularDesignin
ProductsDevelopment
ChungShingWang1,WeiHuaWang1,TengRueyChang1,MingChingLin1
1TungHaiUniversity,TaiwanTomaketheproductdesignprojectplanhasanexplicitdirectionisacrucialpointintheprocessofaproductinnovativedevelopment.
This study applies contradiction matrix and single technical
featuremethodfromtheoryofinventiveproblemsolving(TRIZ)to
findoutappropriatesolutionfordesignprocess.Furthermore,thisstudyconstructsdesignstructurematrix(DSM)andexpressesthe
relations between components by applying matrix partition and
matrix rearrangement. Through interpretive structural model
(ISM), it calculates and transforms the plotted diagram ofcomponentinteractionanddrawthehierarchicalinteractiongraph.
Itgainsabettermodulargroupingresultandshowstheresultby
graphical method mode. In addition, it applies modular design
concepttoconstructcommonpartsforcreatingproductvarieties.
An implementation of using motor treadmill can create product
varieties and help to cut down product development paceeffectively.

SchedulingAsphaltHighwayConstructionOperationsUsingtheCombinationofLineofBalanceandDiscreteEvent
SimulationTechniques
GulPolat1,YalcinBuyuksaracoglu2,AtillaDamci1
1IstanbulTechnicalUniversity,Turkey
2PolimeksConstruction,TurkeyLinear construction projects typically consist of several repetitive
activities and have the same operations repeated at each unit.
Traditional scheduling techniques are found to be inadequate to
solve scheduling problems of such projects. Linear scheduling
methodsarewellsuitedtothecharacteristicsoflinearconstruction
projects.LineofBalanceisoneoftheselinearschedulingmethods.
Asphalthighwayconstructionprojectmaybeagoodexampleforalinear project. The main objective of this study is to handle thescheduling problem of both onsite and offsite operations of a 4
km long and 14 m wide asphalt highway project using thecombination of lineofbalance and discrete event simulation
techniques.Itisfoundthatthestudiedprojectcouldbecompleted
withinatleast17daysusingtheresourcesownedbythecontractor
company.Moreover,the developedsimulation modelenablesthe
contractor to estimate the arrival times of the trucks that would
provideanuninterruptedworkflow.
AHeuristicApproachforShortTermOperationsPlanning  ina
CateringCompany
PooryaFarahani1,MartinGrunow1,HansOttoGuenther2
1TechnicalUniversityofDenmark,Denmark
2TechnicalUniversityofBerlin,Germany


Certain types of food such as catering foods decay very rapidly.
This paper investigates how the quality of such foods can be
improvedbyshorteningthetimeintervalbetweenproductionand
delivery. To this end, we develop an approach which integrates
shortterm production and distribution planning in a noveliterative scheme. The production scheduling problem is solved
through an MILP modeling approach which is based on a block
planning formulationcomplementedbya heuristicsimplification
procedure. Our investigation was motivated by a catering
company located in Denmark. The production configuration andthe processes assumed in our numerical experiments reflect realsettings from this company. First numerical results are reported
whichdemonstratetheapplicabilityoftheproposedapproach.
ModellingtheLongTermImpactofExistingProductson
PerceivedValueofNewProducts
BingwenYan1,OluwoleDanielMakinde1
1CapePeninsulaUniversityofTechnology,SouthAfricaInnovation, continuous improvement, and changes forced by
economicsfactorsandmarketingconditionsareessentialelements
for bringing new products successfully in the marketplace;
however,marketcompetitionwiththeexistingproductsmayhavealong term impact on the perceived value of the new products.
Moreover, whether introducing new products/services or
upgrades of existing products/services, better profit can be
achieved by applying Lean product development technique and
evaluatingthelongtermimpactofexistingproductsonperceived
value of new products will contribute in maintaining the desired
profit margin. In this study, a two compartmental deterministicmathematicalmodelforassessingthelongtermimpactofexistingproducts on perceived value of new products is proposed and
analysed qualitatively. Numerical simulations support our
analytical conclusions and illustrate possible behaviour scenarios
ofthemodel.EngineeringAdaptiveProductionControlStrategiesfor
ComplexDiscreteManufacturing–withanIllustrationfromtheEMSIndustry
ChristophKarrer1,KnutAlicke2,HansOttoGuenther1
1TechnicalUniversityofBerlin,Germany
2KarlsruheInstituteofTechnology,Germany
Shopfloor reality shows that many companies with complex
discrete production systems have not yet found a satisfying
approach to production control. Even though a large variety of
theoreticalapproachesexistsinliterature,manycompaniesdonot
engineeranindividualproductioncontrolstrategy(PCS),butstickto suboptimal standard logic provided by their Enterprise
Resource Planning (ERP) software or to simple Kanban systems,
whatleads tosuboptimaloperationalperformance.Weillustrate
this challenge with a case study from industry and present an
ongoing research effort to develop an engineering process to
derive, parameterize, and update individual PCS. The process
relies on a systems analysis perspective we propose and asimulation framework we developed. Important feedback loops
knownfromLeanManufacturingareconsidered.Thevastsolution
spaceisexploredstartingfromasimplehypotheticalproduction
system.Later,complexitydriversarestepwisereintegratedandthefounddominantPCSisrefinedaccordingly.



83
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Session
ReliabilityandMaintenanceEngineering4
Date
12/10/2009Time
11:0012:30
Room
LuxembourgIII
ChairsVahidEbrahimipour,YungChungChenASimpleApproximationoftheWeibullRenewalFunction
RenyanJiang1
1ChangshaUniversityofScienceandTechnology,ChinaThis paper proposes a simple approximation for the renewal
functionoftheWeibulldistributionwithanincreasingfailurerate(i.e.,theshapeparameterbeinglargerthanone).Itisdevelopedfor
using in optimization of preventive maintenance policies. The
approximationisaweightedgeometeraverageofthecumulative
distribution and hazard functions, and its weight parameter is afunctionoftheshapeparameter.Theapproximationisaccuratefortuptoacertainvalueoflargerthanthescaleparameter.
ClusterAnalysisofMaintenanceManagementProblems
RenyanJiang1
1ChangshaUniversityofScienceandTechnology,ChinaSomeproblemsinmaintenancemanagementanddecisionneedtoclassify a set of items into several classes based on some criteria.
Thispaperpresentsasimple,straightforwardandintuitivecluster
methodtosolvesuchproblems.Theproposedmethodisdifferent
from but somewhat similar to the Kmeans approach. The mainadvantage is that it does not need iteration. Three realworld
examples are included to illustrate its appropriateness and
usefulness.
UsingDynamicBayesianNetworksforPrognosticModelingto
InformMaintenanceDecisionMakingKenMcNaught1,AdamZagorecki1
1CranfieldUniversity,UnitedKingdomIn this paper, we consider the application of dynamic Bayesian
networks to the prognostic modelling of equipment in order to
better inform maintenance decisionmaking. We provide a brief
overviewofBayesiannetworksandtheirapplicationtoreliability
modelling.Anexampleisthenprovidedinwhichanequipmentis
considered to be in one of six states and there are two imperfect
condition monitoring indicators available to provide evidenceabout the equipment’s true state which tends to deteriorate over
time.Withthisexample,weshowhowtheequipment’sreliability
decaysovertimeinthesituationwhererepairisnotpossibleand
then how a simple change to the model allows us to representdifferentmaintenancepoliciesforrepairableequipment.



84 
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AnAnalysisofstReliabilityforWirelessNetworksUnder
OutageConditionsYoungC.Park1
1BaekseokUniversity,SouthKoreaThe ATN (Army Tactical Network) system, which provides
communications for mobile users, uses a flood search routingalgorithm to locate a path from the caller to the called party,
inherently providing alternate routing around outages, and thus
providingasurvivability.Thenetworkperformancemeasuresare
arefunctionsofreliabilitiesofthenetworkelements.Inthispaper
we analyze st reliability for wireless which uses a flood searchroutingalgorithmwithafrequentlycalledlist(FCL)toroutecalls
andpackets,undernodeorlinkoutage.Weevaluateconnectivityandreliabilityofcallsasperformancemeasures.Thefloodsearch
algorithm performs very well in routing traffic around disabled
linksandnodes.AHybridPrognosticsandHealthManagementApproachfor
ConditionBasedMaintenance
HuiguoZhang1,RuiKang2,MichaelPecht2
1BeihangUniversity,China
2UniversityofMaryland,UnitedStatesConditionbased maintenance (CBM) is an efficient proactive
maintenance strategy based on actual conditions obtained frominsitu, noninvasive tests, and operating measurement. In recent
year,prognosticsandhealthmanagement(PHM)hasemergedasone of the key enablers for achieving efficient systemlevelmaintenance and for lowering lifecycle costs. This paper
overviews methodology of physicsoffailure (PoF) approach and
categorizes datadriven approach for the PHM application,
summarizestheiradvantagesanddisadvantagesrespectively,and
presents a hybrid prognostics approach which incorporate boththe advantages of PoF and datadriven approaches for
conditionbasedmaintenance.

AvailabilityAssessmentofStochasticMultistatesSystemsBasedonUGFandTakingIntoAccountDataUncertainty
MazenElFalou1,EricChatelet1
1UniversitédetechnologiedeTroyes,FranceThe presented method extends availability assessment in multi
state systems to take into account data uncertainty. Until now,
propagationofuncertaintyisevaluatedonlyintheclassicalblock
diagrams methods or specific simulation modeling. Using theuniversal generating function technique (UGF), the number of
states in the multi states model is reduced and the uncertainty
evaluationisgeneralized.Markovprocessesdescribethemultiple
degradation states of components (with exponential laws) whichare combined with UGF to generate the system states. The
reparations are also taking into account in terms of exponential
laws. The data uncertainty is modeled by usual probabilityfunctions.Theresultsshowtheinfluenceoftheseuncertaintiesontheprobabilitystates,availabilityassessmentandconsequentlythedecision for system design or maintenance policy. The suggested
methodissufficientlygeneraltocovermanytypesofsystemsand
applicationprocesses.

SessionGlobalManufacturingandManagement1
Date
12/10/2009Time
13:3015:00
Room
LuxembourgIII
ChairsJunDerLeu,TritosLaosirihongthong
IdentifyingInformalCommunitiesandLeadersforTotal
QualityManagementUsingNetworkAnalysisofEmail
JunichiroMori1,HisatoTashiro1,KazuoHaraoka1,KatsumoriMatsushima1
1TheUniversityofTokyo,JapanGlobal communication networks with internet and email havechangedthenatureofcommunityandleadershipcommunication
style within an organization. For TQMbased organizational
innovation,itisakeyissuetoidentifycommunitiesofpracticeand
deploy adequate leaders within the communities in the global
communication. For effective TQM activities with leadership, we
propose a method for indentifying informal communities and
potentialleadersfromemaildata.Inaclusteringprocess,wehave
detected informal communities and hierarchical structures.
Network centrality characterizes members of the informal
communities within the structure of the email network. These
measurescontributedtoidentifyleadershiproleswiththeinformal
communities.Accordingtotheresultsofacasestudywithactualemaildataofafirm,wediscusshowourmethodcanbeappliedfor
TQMbased organizational management that could lead to
innovation.
ForeignExchangeExposureBasedStrategyBuildingfor
NonfinancialCorporations
WenSong1,MinHsiuTsai1,JunzoWatada1
1WasedaUniversity,JapanInthepresenceofdeviationsfromparityconditions,theinfluence
of foreign exchange rate variability beyond the range of financialcompaniesonly,andnowrepresentstobeanimportantsourceofriskfornonfinancialcorporations.ThisresearchtakesJapanasan
example and examines how foreign currency movements affect
Japanese manufacturing companies. From firm and industry
perspectives,wefind16%of65samplecompaniesandthreeoutofsix sub sectors of manufacturing industry experienced an
economically significant effect from exposure to the U.S. Dollar,the Chinese Yuan, or the European Euro from January 2002 to
December 2007. Based on the findings, we propose a hedging
method using real options analysis and a binomial decision treemodel as a strategy to mitigate the impact of exchange rate
exposure,whichillustratesthatoptionstheorycanprovideusefulfinancial hedges by introducing adjustment costs or providingfasteradjustmentprocedures.
TQMandOrganizationalManagementPractices:AreThey
ReallyComplementary?
PrattanaPunnakitikashem1,TritosLaosirihongthong2,DotunAdebanjo3,
MichaelMclean4
1MahidolUniversity,Thailand
2ThammasatUniversity,Thailand
3UniversityofLiverpoolManagementSchool,UnitedKingdom
4QueenslandUniversityofTechnology,AustraliaThe objective of this research is to explore if TQM firms execute
various organizational management practices significantly
different from nonTQM firms in the ASEAN automotive supply
chain. Datasets were collected from ASEAN automotive Original
EquipmentManufacturers(OEMs)andtheirTier1and2suppliers.
Then,datasetsweretestedbyusingstatisticalanalysis.Theresults
showthatsevenTQMpracticesincludingleadership,strategyand
planning, customer focus, information and analysis, people
management,processmanagement,andsupplierinvolvementare
significantly higher in TQM firms than NonTQM firms. ASEAN
OEM suppliers in the automotive industry can use the results of
thisstudytoselectanddeploysuitableTQMpracticestoenhance
theircompetitivenessinthefirstinstanceintheautomotivesector
and then to other valueadding sectors. This study also indicates
that automotive industry and others need to consider TQMpractices, as an organizational innovation or organizationaldevelopmentintervention,alongtheentiresupplychain. GlobalSupplyNetworkConfigurationUsingAircargoFree
TradeZones:ASimulationbasedApproachJunDerLeu1,YuTsungHuang1,MinHuiChen11NationalCentralUniversity,TaiwanAFreeTradeZone(FTZ)isaneconomiczonethataninternational
businesscanutilizetooptimizeitssupplynetwork.Itprovidestheadvantagesofoperationefficiencyaswellasfinancialbenefits.For
thesereasons,manyinternationalbusinesseschoosetolocatetheir
manufacturing factories or distribution centers in an FTZ.
However, the deployment of business sites in such an area
necessitates the redesigning of their supply network and also
requires decision support analysis. In this study, we develop an
economicsevaluationmodelandasimulationmodelfortheuseofanaircargoFTZbyaninternationalbusiness.Thefeasibilityofthetwo models is illustrated by applying them to an international
business. The results show how the global supply network is
reconfiguredaftertheapplicationofaircargoFTZs.

AnIntegratedProductDevelopmentPlatformBasedonSTEP
andPDM
WanlingChen1,ShaneXie1,FenfangZeng2
1UniversityofAuckland,NewZealand2HuazhongUniversityofScienceandTechnology,ChinaIn todays highly competitive global economic environment,
integration plays an important role in enterprise strategy, and its
benefits are enormous. The conventional integration technologies
havelimitationsforsupportinginformationexchangeandsharinginvariousstagesofproductdevelopmentprocess.Thishasledto
issues such as data format incompatibility, oneway and static
integration.Thispaperproposesanintegratedplatformdeveloped
based on the STandard for the Exchange of Product data (STEP)
and Product Data Management (PDM) to overcome these issues.
The goal of the research is to provide an open and extensible
infrastructure for dynamical and bidirectional product dataexchange and sharing. A multilayer reconfigurable architecturefor the integrated platform is proposed. One of the key issues
about process modeling is discussed, which is solved by a
proposedworkflowmodelingmethod.Aprototypeversionofthe
platformhasbeendevelopedanddemonstratedwithcasestudies.

ProminentNetworkPosition:  ValueCreationandValueProtection
YeZhan1,XiaoboWu1,RuyanHong1
1ZhejiangUniversity,ChinaThe challenge of interfirm network management has prompted
firms to design a dedicated alliances network with desirable
properties in order to deliver maximum value. By using a
longitudinal case study, this paper shows strategic action a firmmaytaketoconstructandmotivateaprominentnetworkposition
through alliance with multiple wellendowed partners. More
specifically, it discusses networking strategies regarding network
membership,tiemodalityandnetworkstructureintermsofvalue
creationandvalueprotection.




85
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Session
Date
Time
Room
ChairsGlobalManufacturingandManagement2
12/10/2009
15:3017:00
LuxembourgIII
Shengquan(Shane)Xie,PrattanaPunnakitikashem

AReviewofTheoreticalPerspectivesinLeanManufacturing
Implementation
PrattanaPunnakitikashem1,NisakornSomsuk2,DotunAdebanjo3,Tritos
Laosirihongthong2
1MahidolUniversity,Thailand
2ThammasatUniversity,Thailand
3UniversityofLiverpoolManagementSchool,UnitedKingdomThis paper provides a broad overview of the literature on
theoreticalperspectivesinthecontextofleanmanufacturing.Fourorganizational behavior (OB) theories (contingency theory,
resource based view theory, institutional theory, and transaction
costs theory) were reviewed and analyzed how these theories
supporttheimplementationofglobalmanufacturingstrategy.The
resultsofthisstudyalsoprovideopportunitiesforfutureinquiry
oftheorybasedresearchinoperationsmanagement.
HouseofStrategy:AMethodologyofStrategyDeployment
YaoguangHu1,PengSu1,RuijunZhang2
1BeijingInstituteofTechnology,China
2RenminUniversity,ChinaAccording to the problem that existing in Chinese typical
enterprisegroupsuchaslackingofefficientstrategytransitionand
difficulty of transforming strategy into operation actions, a new
methodology of strategy deployment is proposed which takes
critical success factor, key strategy performance index and action
planintoconsideration.Intheproposedmethodology,anewtool
named House of Strategy (HOS) is given to realize strategytransformation based on Quality Function Deployment (QFD)
approach.Finally,asoftwareprototypesystemisdevelopedandacase study is presented to illustrate the application of themethodology.
ConceptionDesignandEmpiricalResearchofMultinational
Subsidiary’sEntrepreneurialOrientation
HuiZhang1
1HangzhouDianziUniversity,ChinaIn the research field of corporate entrepreneurship (CE) andinternationalization, the research of multinational subsidiary’s
entrepreneurial orientation (EO) is a new emerging topic.
Althoughscholarshaveknownimportanceofsubsidiary’sEO,but
correlative theoretical and empirical research was scarce. There
aren’tstillspecialconceptiondesignanddimensionpartitionabout
multinational subsidiary’s EO. The thesis divides EO of
multinational subsidiary into three dimensions according to
special behavior of firm: new business venturing,
product/technology innovation and strategic renewal. And thethesisusesexploratoryandconfirmatoryfactoranalysistovalidatethe conception design. The model embodies meaning of CE and
background of multinational, proves multidimension of
subsidiary’s EO, and enriches the research of multinational
subsidiaryandCE.



86 
ŞŜ

SynergeticMechanismbetweenFirm’sTechnologicalLearningModeandTechnologicalCapabilityEvolution:ACaseStudy
RuyanHong1
1ZhejiangUniversity,ChinaFor the local firms in latecomer countries, synergy betweentechnologicallearningandtechnologicalcapabilitycanhelpfirms
toseizenewtechnologicalopportunitiesandpromoteindependentinnovation. According to the evolution rule of lifecycle of
technologicalsystemanddegreeoftechnologicallearningfromthelowest to the highest, this paper firstly divides firm’s technology
learning mode of the local firms into three phases includingpassive reactivity learning, expansibility learning and creativity
learning.Accordingly,technologicalcapabilityisbeingdevelopedinthreephases,includingtechnologicalintroductionandimitation,
technological absorption and independent innovation. With thecase analysis of the technological capability evolution of Geely
Automobile Holdings Ltd., we further discuss the synergeticmechanism between firm’s technological learning mode and
technological capability evolution from both static and dynamic
views.OutwardForeignDirectInvestmentStrategyandTechnological
CapabilitiesAccumulation:ACaseStudy
XiaoboWu1,WanlingDing1,YongjiangShi2
1ZhejiangUniversity,China
2UniversityofCambridge,UnitedKingdomAnumberofdevelopingcountryfirmsmadeheadlineswhenthey
invest abroad recently. Such headlines increased the interest of
researchers in outward foreign direct investment (FDI) fromdeveloping countries. This paper focused on the relationship
betweendevelopingcountryfirms’outwardFDIstrategyandtheir
technological capabilities accumulation. This relationship was
examined through a case study of a Chinese automotive
componentsmanufacturer.ThisstudyfoundoutthatoutwardFDI
strategy has positive effects on developingcountry firms’technological capabilities accumulation. And these effects werepositivelyassociatedwithfirm’sabsorptivecapacity.
NewMethodologiestoMeasureProductTechnological
ComplexityforManufacturingOptimization
BarbaraCimatti1,GiovanniTani1
1UniversityofBologna,ItalyAn effective technological complexity measure is sought to
support designers and production managers activities. Different
methodshavebeenproposedbutitstilldoesn’texistanuniversallyrecognizedone.Onceatechnologicalcomplexityindexisdefined,itcanbepossibletochecktheproductfeasibilityinrelationtotheavailablemanufacturingtechnologiesandtooptimizedesignand
production operations. In case of an international network
production, where the selection of “the right plant for the right
product”isastrategicpoint,thisindexisparticularlyuseful.
Interviews are an effective method to evaluate complexity. In thepresentworkaneworiginalquestionnaireisproposedasatoolto
defineatechnologicalcomplexityindex.Interviewstoproduction
operatorsconcerningsomemechanicalcomponentshaveallowed
to calculate their technological complexity indexes. Results
obtainedthroughthequestionnairehavebeencomparedwiththeones derived from a completely different methodology (heuristic
equation)obtaininghighconvergence.





Session
OperationsResearch4
Date
12/10/2009Time
11:0012:30
Room
MontparnasseI
Chairs
SzuHuiNg,JoaquinSiciliaRodriguezCustomersFuzzyClusteringandCatalogSegmentation  In
CustomerRelationshipManagementMehdifathi1,Kamrankianfar2,Amirhasanzadeh3,AmirSadeghi4
1IranUniversityofScienceandTechnology,Iran
2IsfahanUniversityofTechnology,Iran
3AmirKabirUniversityofTechnology,Iran
4TehranPayamenoorUniversity,IranThis work is concerned with the fuzzy clustering problem of
differentproductsinkvariantcatalogs,eachofsizerproductsthat
maximize customer satisfaction level in customer relationship
management (CRM). The satisfaction degree of each customer is
definedasafunctionofhis/herneededproductnumberthatexists
in catalog and also his/her priority. For determining the priority
level of each customer, firstly customers are divided to three
clusterswithhigh,mediumandlowimportancebasedonhis/herneededproductslist.Thenallcustomershavebeenrankedbasedon their membership level in each of the above three clusters. In
thispaperinordertoclustercustomers,fuzzycmeansalgorithm
is applied. The proposed problem is firstly modeled as abiobjective mathematical programming model. The objectivefunctions of the model are to maximize the number of covered
customers and overall satisfaction level results of delivering
service. Then this model is changed to a single integer linear
programming model by applying fuzzy theory concepts. Finally,
efficiency of proposed solution procedure is verified by using anumericalexample.

AVariableNeighborhoodSearchAlgorithmforSchedulingtheHotRollingOperationsataSteelMill
KennethSörensen1,DirkCattrysse2
1UniversiteitAntwerpen,Belgium
2KatholiekeUniversiteitLeuven,BelgiumOneofthemostimportantoperationstooccurinasteelmillisthehot rolling, a process which transforms steel slabs into much
longerandmuchthinnercoils.Selectingwhichslabstorollandin
whichorderisaproblemthatneedstobesolvedefficientlytaking
into account both technical and commercial parameters. In thispaper, we develop an algorithm that uses several differentneighbourhood search operators to robustly find highquality
solutions in a short computation time, even for large reallife
problems. Some preliminary tests on artificially generated
instancesshowthatthealgorithmperformssatisfactorily.
ASystematicHeuristicRulesAnalysisMethodologyfor
RoutingProblems
DiegoCrespoPereira1,DaviddelRíoVilas1,JuanLuisCrespoMariño1,
AlejandroGarcíadelValle1
1UniversityofACoruña,Spain
Heuristic constructive algorithms have been widely and
successfullyappliedtothesolutionofroutingproblems.Sincethey
generallyconsistofaniterativeinsertionofnodestoconstruction
routes,prioritizationrulesforassignmentsiscriticforalgorithm’s
performance.Developingtheserulesistimeconsumingandrelies
much on researcher skills and knowledge on problem features.
This paper proposes a systematic methodology for a widespread
explorationofprioritizationrulesaimingatreducinghumaneffort
onitsdevelopment.Ageneralmodelforprioritizationisachieved
bymeansofanartificialneuralnetwork.Parametersaretunedfor
the specific problem by an evolutionary strategy search. The
methodology is formulated for generic routing problems and
appliedtoVRPTWtoillustrateitsoperationandasapreliminary
testofitscapabilities.NeuralnetworksareevolvedforSolomon’s
benchmark instances and analyzed to gain knowledge onunderlyingrules.
ApproximationMethodforPerformanceAnalysisof
ThreeLoopClosedSystems
NaLi1,ZhibinJiang1,JianweiNiu2,CaihuaZhuang1
1ShanghaiJiaotongUniversity,China
2UniversityofScienceandTechnologyBeijing,ChinaThis paper proposes an effective and accurate approximative
analytical decomposition method for evaluating the throughput
rate of a threeloop closed manufacturing system with unreliable
machinesandfinitebuffers.Themainphilosophyistodecomposethethreeloopclosedproductionlineintothreesingleloopclosedlinesandapproximatetheinfluenceofeachotherbymodifyingtheparameters of machines. By means of experiments, the method
showsfairlyaccuracy.
CatalogSegmentationwiththeObjectiveofSatisfying
CustomerRequirementsinMinimumNumberofCatalog
Kamrankianfar1,Mehdifathi2,Amirhasanzadeh3,AmirSadeghi4
1IsfahanUniversityofTechnology,Iran
2IranUniversityofScienceandTechnology,Iran
3AmirKabirUniversityofTechnology,Iran
4TehranPayamenoorUniversity,IranThis work is concerned with customeroriented catalogsegmentation that each catalog consists of specific number of
products. In this problem, requirements of a specific ratio of
customersshouldbesatisfied.Accordingtothedefinition,whenacustomer is satisfied that at least t required products exist in
his/her catalog. The objective of this problem is to minimize thenumberofcatalogs,regardingtominimumnumberofcustomers
constraint that was comply. In this paper, we present amixedinteger programming model for this clustering problem.
ThisproblemisNPHardinlargescalesandtheoptimumsolution
is almost impossible to reach. Hence, a solution procedure is
developed based on genetic algorithm. Then, the results of
computationalexperimentsarereported,inwhichtheGAsolution
is compared with exact solution of mixedinteger programming
model.



87
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SessionServiceInnovationandManagement1
Date
12/10/2009Time
13:3015:00
Room
MontparnasseI
Chairs
XiangZhang,EdwinKWCheung
TheRelationshipAmongInformationTechnology,Innovation
andFirmPerformance ˉAnEmpiricalStudyofBusiness
ServicesinSMEs
JrJungLyu1,Y.W.Yan1,S.C.Li1
1NationalChengKungUniversity,TaiwanIn recent years, information technology (IT) and innovation wereconsidered important for enhancing the performance and
competitiveness.However,therelationshipbetweenIT,innovation
and business performance has not been thoroughly discussed inthe past ten years. Besides, small and mediumsized enterprises
(SMEs) occupy the great proportion of the total number ofenterprises in the world, and most of them are service firms.
However,developmentofserviceindustryisrestrictedduetothe
insufficientinputofinnovation.Inordertounderstandthepresentinnovative situation of business services and to analyze therelationshipbetweentheIT,innovationandbusinessperformance
in the service industry, a conceptual model is developed in thisstudy. Data for the empirical investigation originates from theSMEs of business service firms. The empirical results show that
innovationismediatingtheeffectofITonbusinessperformance.
TheServiceScienceExploitationandExperimentalDesignonaCityLevelInnovation ˖APracticeofLivingLabonTaipeiCity
IntelligentLifeScheme
HungChihLai1,Y.S.Kuan2,K.K.Hu3
1ShihChienUniversity,Taiwan
2NationalTaiwanUniversity,Taiwan
3ChineseManagementAssociation,TaiwanSincetheTaipeiCityGovernmentattemptstocreateanintelligentand ubiquitous city via delivering public application services to
the citizens, the development of ICTs (information and
communication technologies) bring some changes in shaping
service model to a city, such as the innovation delivered from
public and private sectors to the society with differentcollaborative networks. Thus, the new services development and
commercializationhavebecomeakeyissueinthenextgeneration
applicationsoftheICTstopeople’sdailylife. This study attempts to conduct an empirical case study for theexploitation of business model and market trends of intelligent
servicesystemwhichbuildingupuponconvenientstoresinTaipei.
SinceIntelligentLivingTechnologyandService(ILTS)industryare
formedwithinthegovernmenttocallforcollaborationamongthe
various departments and agencies as an industrial alliance, theconstruction, renovation, management or maintenance are
handled in a publicprivate partnership (PPP) framework. The
discussion with multistakeholders and users’ patterns thatprovidesdifferentexperiencetothoseadoptedprivatecooperation
incitydevelopmenttoachievethegoalofintelligentlife.

ServiceOffering,PerceivedValueandValueDriverin
SemiconductorFoundryIndustry:AnExploratoryStudy
ChiehminChou1
1FengChiaUniversity,Taiwan
Semiconductor manufacturing service providers, or foundries,
have been playing a more and more important role in theindustrialvaluenetwork.However,littleresearchhasfocusedon
service content and value. Based on servicedominant logic
thinking, this study identifies major service offerings by focus
group research and conducts a largescale survey to explore thevalueandvaluedriversperceivedbycustomers.Researchresults
reveal that perceived value and key value drivers are quite
different among service offerings. Results also suggest that
foundry companies tailor value propositions for customers in
differentregionwhendesigningtheirserviceofferingportfolio.



88 
ŞŞ

BibliometricAnalysisofServiceScienceResearch:FocusonContributionfromAsia
KayChuanTan1,AtarodGoudarzlou1,AyonChakrabarty1
1NationalUniversityofSingapore,SingaporeTheobjectiveofthepaperistodescribethecontributionofarticles
byAsianauthorsinthetopjournalsinserviceresearch.Thiswas
donebyreviewingandevaluatingthemethodologicalapproachesand the geographical affiliations of authors published in theselected journals. A sample of top journal in service research is
selected based on previous literature. The review and evaluationconsidersallpaperspublishedinselectedjournalsovera14year
period from 1995 to 2008. The papers are categorized and thegeographical affiliations are noted. The analysis revealed that
Taiwanisthemajorcontributorinservicerelatedarticlesfollowed
bySingapore,HongKong,andSouthKorea.ThisisthefirstreviewandanalysisofcontributionfromAsianinstitutionsintopjournals
ofserviceresearch.Thestudyprovides valuableinsightsintothenatureofacademicpublishingbyauthorsfromAsianinstitutionsintheburgeoningareaofservicescience.

UnbundledNetworkElements:GlobalExperiencesandGame
TheoreticalAnalysis
RuiDai1,ShoulianTang1
1BeijingUniversityofPostsandTelecommunications,China

On September 28th, 2008, MIIT released Urgent Notice on theCoconstructionandSharingofTelecommunicationsInfrastructure
which referred to the policy of Unbundled Network Elements
(UNE) and triggered a new exploration on UNE. This article
introduced the unbundling policy and its implementation in theUnited States and Europe, and mainly analyzed strategies of thestakeholdersbyamodifiedCournotduopolymodelfortheUNE
price regulation. Based on the global experiences and gametheoretical analysis, we suggest that: (1) the regulator should
mandate the unbundling policy to foster competition in
telecommunicationsmarket,soastoimprovethesocialwelfare;(2)
the network elements should be subdivided first, and be treated
differently. We suggest that new network elements should be
exempted from the unbundling rules, and in underdeveloped
areas, the regulator should promise the ILEC a higher profit
marginandencouragethemtoleaseouttheirfacilities.

QualityandCustomerSatisfactionSpilloversintheMobileTelecomsIndustryYiDing1,KahHinChai1
1NationalUniversityofSingapore,Singapore
Customerneedsareincreasinglyfulfilledbyaseamlessintegration
of products and services. Complexity grows for firms to
understandcustomerssincetheirperceptionoffirmperformancecan be affected by either product manufacturers or service
providers. Our study is attempting to identify possible spillover
effectsofqualityandcustomersatisfactionbetweenproductsand
services. Potential moderators such as affective commitment and
consumerknowledgewillalsobeexamined.Ourdiscussionshowsthat firms working closely together in delivering solutions to
customersneedtoconsidertheinfluenceoftheirpartner’sproductorservicequalityandsatisfactionlevelaswell.Thismayenhance
understanding of customer satisfaction and loyalty of their owncompanies.

SessionServiceInnovationandManagement2
Date
12/10/2009Time
15:3017:00
Room
MontparnasseI
Chairs
KayChuanTan,ChenWoKuo
DevelopingaScaleofEServiceQualityforBlog
YuLungWu1,YuHuiTao2,PeiChiYang1,ChingPuLi1
1IShouUniversity,Taiwan
2NationalUniversityofKaohsiung,TaiwanThe blog search engine Technorati made a survey in November
2008andtheresultsshowedthattheindexvolumeofBlogswasashighas133million.Inviewoftheincreasingnumberandinfluenceof blogs, their quality assessment has become a topic worth
stressing and exploring. In this study, both quantitative and
qualitative methods are used to construct a multistage scale
development procedure, and to check and disclose the factor
structureforassessmentofblogwebsiteservicequality.Thisscaleisabasisforblogwebsiteuserstoevaluatethewebsiteserviceand
forplatformoperatorstoplanforfutureoperation.

MultipleBPELExecutionEnginesBasedonFragmentation
ApproachandApplicationofServiceProcessModels
JingBi1,ZhiliangZhu1,YushunFan2
1NortheasternUniversity,China
2TsinghuaUniversity,ChinaTosolveunitedprocesscustomizationandcollaborationproblems
of various organizations, service process models fragmentation
approachesbasedmultipleBPELexecutionengineswereproposed.
Firstly, a whole consistent model is partitioned as several
selfcontained implementation subchips which are sent to anumber of BPEL execution engines respectively based on thedifferentorganizationsandroles.AndbasedonhighlevelPetrinet
puts forward thehorizontal fragmentationmethodology.Further,this paper verifies correctness of model fragmentation. Then thedistribution after fragmentation is also presented to improve thereliabilityandavailabilityofBPELexecutionengines.Finally,thispaper illustrates with a business process instance of enterprise
supplychainthatthefragmentationofprocessimplementationis
adaptive to autonomy together with decentralization of services,and can improve the flexibility and interoperability of BPEL
executionengines.
EmpiricalAssessmentofAnIntegrativeServiceDesign
Framework
QiZhou1,KayChuanTan1
1NationalUniversityofSingapore,Singapore
Buildingonpreviousservicedesigntheories,theauthorsproposeanintegrativeframeworkforservicedesign.Throughanextensiveliterature review and qualitative fieldwork in eight Asian service
organizations, the authors specify nine constructs with 62
measurement items. These are validated and refined using datafrom 28 survey respondents. The authors further explore therelationshipamongtheconstructsanddiscussthetheoreticaland
managerialimplications.
HowServiceTechnologyInnovationImpactCustomerAcceptanceofAutomaticTransactionMachine
JamesK.C.Chen1,SinYiLin1,C.W.Hsiao1
1AsiaUniversity,TaiwanThe information technology is rapid growing in eera, service
providers introduced the convenient Selfservice technologies
(SSTs).Thesenewtechnologiescanincreaseserviceefficiencyand
save cost mainly due to the fact that the customers can complete
their checkin procedures by themselves. However, theintroduction of SSTs was not widely utilized immediately.
Therefore, the major challenge presented here for the service
provider is to identify the technology attitude of the consumer
usageofSSTs,hasbecomeanimportanttopic.Thepurposeofthisstudyisbasedonempiricalmethodsofserviceinnovationtobuild
consumerSSTsacceptancemodeltoexploretheserviceinnovation,
technology readiness index (TRI) and technology anxiety (TA) to
consumerattitudes.
ThisstudyuseLISRELtoverifytheresearchframeworkforSSTs.
The purpose effects service innovation of SSTs to technology
acceptance attitude. The finding indicate that: respondents with
higher levels of TRI use more SSTs that TRI is a better. 
RespondentswithhigherlevelsofTAusefewerSSTsthatTAisa
better. ResearchonthePlannedFailureandRecoveryinAirline
Overbooking
XiangZhang1,JunChen1,JinHuang1,HuiminWang1,YunhaiWang1,
GuoxinWang1
1BeijingInstituteofTechnology,ChinaThe planned failure and recovery is largely overlooked in thetraditionalservicerecoveryliterature.Thepurposeofthisstudyistoestablishaprocessbyoutcomeframeworksuitabletogaintheunderstanding of the impacts of critical factors on customers’satisfaction in the planned failure. These are achieved by
proposingatheoreticalclassificationframeworkusingthecontent
analysis method based on the data collected in the Chineseaviation industry. As contributions, this study firstly defines theplannedfailureanddistinguishedtheconceptfromthetraditional
service recovery. Secondly, this study presents a classification
systemofthecriticalincidentsaccountingfortherecoveryprocess,
outcome and customer consequential behaviors. The proposed
framework helps link the critical incidents of company to
customer’s satisfaction and the consequential behaviors of
customer.
ApplyingMultipleLinguisticPROMETHEEMethodfor
PersonnelEvaluationandSelection
ChenTungChen1,YuanChuHwang1,WeiZhanHung2
1NationalUnitedUniversity,Taiwan
2NationalChiNanUniversity,TaiwanPersonnelevaluationandselectionisaveryimportantactivityfor
the enterprises. Different job needs different ability and therequirement of criteria which can measure ability is different. It
needsasuitableandflexiblemethodtoevaluatetheperformance
of each candidate according to different requirement of differentjobwithrespecttoeachcriterion.Inthispaper,weusecrispvalueto express quantitative information and use 2tuple linguistic
valuable to express qualitative information. And then, linguistic
PROMETHEE is used to calculate the outranking index of eachcandidate and determine the ranking order of candidates.
According the outranking index of each candidate, theperformance of each candidate can be expressed by 2tuple
linguistic valuable which has explicit meaning in management.
Finally, an example is implemented to demonstrate thepracticabilityoftheproposedmethod.



89
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Session
QualityControlandManagement4
Date
12/10/2009Time
11:0012:30
Room
MontparnasseIIChairs
ShariMohdYusof,ZhangWu
AProductPlatformOptimizationMethodBasedonQFD
XinggangLuo1,JiafuTang1,C.K.Kwong2
1NortheasternUniversity,China
2TheHongKongPolytechnicUniversity,ChinaQuality function deployment (QFD) is a popular approach to
designproductsthatsatisfycustomerneeds.Tominimizethetotalquality loss caused by commonality when establishing a product
platform and better satisfy customer requirements, this paper
presents a fivestep QFDbased methodology to determine theoptimal values forplatformengineeringcharacteristics (ECs)and
nonplatform ECs of the products within a product family. First,
the optimal values of ECs for each individual product within afamily are determined. Then, the platform ECs are identifiedaccordingtothecalculatedsensitivityindicesoftheECs,andthevaluesofeachplatformECareclustered.Amathematicalmodelis
developed to simultaneously optimize the values of the platform
and thenonplatform ECs. Finally, theECsthattheworstoverallcustomersatisfactionlosscanbeavoidedareselectedasplatform
ECs.Acasestudyisusedtodemonstratethemethodology.
TheOptimalSampleSizesfortheXbarandCUSUMCharts
MeiYang1
1NanyangTechnologicalUniversity,SingaporeThisarticlestudiesthesamplesizesoftwomostcommonlyused
control charts, the xbar chart and the CUSUM chart. It takes thesamplingcost(includingthevariableandfixedcomponents)into
considerationandusesaquadraticlossfunctionasaperformance
measure. Some findings contrary to the common beliefs are
acquired.Itsuggeststhatifnxbar=4andnCUSUM=1,thexbar
chart often outperforms the CUSUM chart. Furthermore, theoverall performance of both charts can be improved by an
optimization design using the quadratic loss function as theobjective.Theoptimalsamplesizedependsontherangeofmean
shift andtheratiobetweenthefixedandvariablesamplingcosts.
Forgeneralcases(0 <   4),thebestsamplesizesarenxbar=3for
thexbarchartandnCUSUM=2or3fortheCUSUMchart.
TheImpactofCostsofQuality:ASimulationApproach
Mohamedk.Omar1,SimHockKheng2,SharmeeniMurugan1,Mohamad
Razali1
1TechnicalUniversityMalaysia,Malaysia
2MultiumediaUniversity,MalaysiaInthisresearchananalyticalmodeldevelopedbySonandHsuto
compute the cost of quality was improved to include theacceptancesamplingcostsassociatedwithinspectionofincoming
materials. The modified model was then used to carry out
comprehensive simulation work that investigated a set of quality
controlstrategiespracticedbythemanufacturingcommunity.The
resultsindicatethatmeasuringandunderstandingcostofquality
is very important. Moreover, the results show that some of thequality control strategies have a significant impact on cost of
quality.



90 
şŖ

ToleranceDesignforSixSigmaBasedonLifeCycle
JianjunWu1,Y.ZWang2,J.JShao3,J.XHan3
1TongjiUniversity,China
2JiangxiUniversityofScienceandTechnoogy,China
3BeijingSunlightTech.Ltd,ChinaThis study aims to solve one of the difficult problems about Six
Sigma critical techniques¬——that is how to design tolerance for
Life Cycle Six Sigma(LCSS) based on concurrent quality
engineering.Theobjectiveistoimprovedesignqualityandreducecost in the upfront phase of the development cycle. Robust and
optimizingmethodsonthebasisofLCSSMethodologyareusedasthe technical foundation of six sigma tolerance design. In thispaper, concurrent parameter and tolerance design models are
integrated into LCSS methodology to realize the objectives of
productrobustdesignandprocessrobustdesignwithinlifecycle
process,intermsofhighqualityandlowerlifecyclecost.

CombiningtheKmeansandDecisionTreeMethodstoPromote
CustomerValuefortheAutomotiveMaintenanceIndustryYiHuiLiang1
1ISHUOUniversity,TaiwanCustomervaluereferstothepotentialcontributionofcustomerstoan enterprise during specific periods. When enterprises
understand the value of customers, enterprises that understand
customer value can provide customized service to different
customers and thus achieve effective achieve effective customer
relationship management. This study focuses on the current
automotive maintenance industry in Taiwan and systematically
combining Kmeans method and decision tree theory to analyze
customer value and thus promote customer value. The analytical
resultsinthisstudycanprovideavaluablereferencewithregardto customer relationship management for managers in theautomotivemaintenanceindustry.

ImprovingServiceQualityUsingPerformanceIndexes
KeeKuoChen1,JawShenWang2,ChingWuChu2,RongHerChiu2
1YuDaUniversity,Taiwan
2NationalTaiwanOceanUniversity,TaiwanThe purpose of this article is to demonstrate a method that canidentify service attributes to improving service quality using
service performance index. In particular, the problems of
multicollinearity and whether all relevant attributes are included
intheindexareconsideredinthepartialleastsquaresmethod,anda service improvement score to identifying the improvingprioritiesforeachserviceattributeisalsodevisedinthispaper.for
illustrating the method, we give an example of constructing an
index based on actual data surveyed from the customers of aninternational shipping company and highlight the procedures
usedtoassessitsquality.

Session
QualityControlandManagement5
Date
12/10/2009Time
13:3015:00
Room
MontparnasseIIChairsAliSiadat,KeeKuoChen
OptimizingtheAutobrazingProcessQualityviaa
TaguchineuralApproachinAutomotiveIndustry
H.L.Lin1,ChangPinChou2
1ArmyAcademyR.O.C.,Taiwan
2NationalChiaoTungUniversity,TaiwanManyparametersaffectthequalityoftheautobrazingprocess.Itisnoteasytoobtainoptimalparametersofthisprocess.Thispaper
applies an integrated approach using the Taguchi method and aneural network (NN) to optimize the lap joint quality of airconditionerparts.Theproposedapproachconsistsoftwophases.
First phase executes initial optimization via Taguchi method to
construct a database for the NN. In second phase, we use a NN
with the LevenbergMarquardt backpropagation (LMBP)
algorithm to provide the nonlinear relationship between factors
and the response based on the experimental data. Then, awelltrainednetworkmodelisappliedtoobtaintheoptimalfactor
settings.Theexperimentalresultsshowedthatthetensilestrength
ofspecimensoftheoptimalparametersviatheproposedapproachisbetterthanapplyTaguchimethodonly.
TheRelationshipBetweenStatisticalProcessControlCritical
SuccessFactorsandPerformance:AStructuralEquation
ModelingApproachJafriMohdRohani1,ShariMohdYusof1,IsmailMohamad1
1UniversitiTeknologiMalaysia,MalaysiaThepurposeofthispaperistoexploretherelationshipsbetween
statistical process control (SPC) critical success factors (CSF) and
performance. Empirical data were collected from 326 responses
from Malaysian automotive related companies using survey
researchmethodology.Usingexploratoryandconfirmatoryfactor
analysis,sixempiricallyvalidatedlatentconstructsofSPCcritical
success factors and three empirically validated quality and firmperformance constructs were identified. The structural equation
modeling techniques was employed to examine the relationship
between these six SPC critical success factors and performance.
Theresultsshowthatthatthereisapositiverelationshipbetween
theseCSFandperformance.
BayesianFaultIdentificationofMultistageProcesses

QualityControlofArchitecturalDesignBasedonUniform
TechnicalStandards
FanChen1,JunChen1,ShutianLi1
1ZhejiangUniversity,ChinaThe quality of architectural design mostly rested with theindividual performance of architects in the past. Today, with theincreasing developmentoftechnicallevel,the qualityofadesign
project more than ever before entails the cooperation amongdifferentprofessionsinvovledandtheteamworkofaprofessional
team.Theengineersandscholars,however,tendtodisregardthe
errors in crossprofessional communication and the unnecessary
duplicate labor which cause problems for the quality of design.
Based on the theory of Total Quality Management systems, thethesis suggests that a series of feasible technical standards be
established within an institute of architectural design for quality
control.Specifically,weadoptthePDCAcyclebydividingitinto
four stages: Planning of technical standards, Doing of technical
standards, Checking of technical standards, and Acting of
technicalstandards.Finally,thisessaywillmakeaconclusionand
givesomesuggestionsontechnicalstandardsetting.ResearchonAssemblyQualityEvaluationBasedonMarkov
Chain
JipingLu1,ShuiyuanTang1,YanYan1,FapingZhang1,IButtShahid2
1BeijingInstituteofTechnology,China
2NationalUniversityofSciencesandTechnology,Pakistan
Assembly processes involve a large number of operations and
uncertainfactors,whichmakestherandomdeviationofassembly
quality. How to quantifiably evaluate the final assembly quality
remains a question. This paper presents a new methodology to
fulfill the task. Based on the analysis of the factors influencingassembly quality of missile cabin, assembly quality model is
formulated to establish the relationship between the assembly
status and quality loss. Then the transfer matrix of assembly
processisbuiltbythefunctionsofqualitylossforthemissilecabinin terms of Markov chain. Finally, a case study of the assembly
processofmissilecabinhasbeenusedtosupportandvalidatethe
proposedmodel.

YantingLi1,FugeeTsung2,LifengXi1
1ShanghaiJiaoTongUniversity,China
2HongKongUniversityofScienceandTechnology,China

Multistage process fault identification have received muchattentionrecently.Inthisarticle,wefocusonidentifyingfaultsin
multistageprocessesthataffecttheprocessmeanvector.Thenew
method utilizes Bayesian theory and evaluates the posteriorprobabilityofeachpossiblefaultscenarios.Thescenarioassociated
with the largest posterior probability is identified as the faults.
Numerical analysis proves that the new method has satisfactory
diagnosispowerandaccuracy.





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Session
EngineeringEconomyandCostAnalysis1
Date
12/10/2009Time
15:3017:00
Room
MontparnasseIIChairsAntonioC.Fernandes,GyutaiKim
ParameterEstimationofSpaceTimeModelUsingGenetic
Algorithm
SianaHalim1,IndriatiN.Bisono1,D.Sunyoto1,I.Gendo1
1PetraChristianUniversity,IndonesiaThe SpaceTime Autoregressive MovingAverage (STARMA)
model family is a statistical inductive model that can be used to
describe spacetime processes. However, parameter estimation ofthe model often is not easy to obtain analytically because of thehard computation or the unknown probability density function
underlyingthedata.Toeasethedifficulty,anapproachtoestimatetheparameterisproposedinthisstudy,i.e.geneticalgorithm(GA).
TheGAisperformedthroughsimulationsofvariouscombinations
ofselectionandcrossoverparameterchromosomes.Theestimation,
then,wascarriedoutbythehelpoffreewareR.Theperformance
oftheGAinestimatingparameterismeasuredinthesenseofthe
minimum residual sum of squares and the Akaike Information
Criterion.
FeatureBasedSystemforCostEstimationinProduction
Networks
HolgerDuerr1,NgocAnhTran1,CarstenLoeser1
1ChemnitzUniversityofTechnology,GermanyAscustomerdemandsbecomemoreandmoreindividualised,alsothe process of providing estimates and tendering offers is
becoming increasingly complicated. In the future, apart from
technological feasibility, order placement will to a great extent
dependonthebidder’sabilitytorespondtoindividualcustomerrequests.Automatedprecalculationofproductiontimesandcosts
is thus becoming more and more significant for the enterprises’
profitability in terms of order placement within production
networks.
This paper introduces a paradigm based on integrated feature
modeling, which permits a preestimation of production costs attheproposalstageinanautomatedandalmostrealtimemanner.
AComparativeStudytoEstimateCostsatBombardierAerospaceUsingRegressionAnalysis
TimothyMuia1,AdilSalam1,NadiaBhuiyan1
1ConcordiaUniversity,CanadaThemainpurposeofthisresearchistodevelopatargetcostmodel
fortheMainLandingGearatBombardierAerospacewhichoffers
a cost understanding at the early conception stage.  The study
uses a comparative analysis between a linear and a nonlinearparametricmodelinordertodeterminewhichestimationmethod
willincreasethecredibilityofthecostestimate.  Thereliabilityofthe models will be validated by two different methodologies to
determine which parameter(s) become significant and therefore
willbeusedtodeterminethecost.  Thesemethodologiesarethe
analysis of variance and path analysis. It was found that thenonlinearregressionanalysisachievesalowerleveloferrorwhen
comparingittothelinearregression.



92 
şŘ

ConformanceQualityandFailureCostsintheSoftwareIndustry:AnEmpiricalAnalysisofOpenSourceSoftware
LarsKarg1,MichaelGrottke2,ArneBeckhaus1
1SAPResearch,Germany
2UniversityofErlangenNuremberg,GermanyThequalitycost conceptiswellknownin productioneconomics.
Recently, it has received a lot of attention in the field of software
engineering. However, empirical studies of the association
between failure costs and conformance quality have only been
conducted for closed source software projects, but not for open
sourceprojects.Thispaperaddressesthisresearchgap.Ontheone
hand,ouranalysisrevalidatesfindingsfromproductioneconomics.
Ontheotherhand,itextendsthelimitedempiricalknowledgein
thesoftwarequalitycostresearchdomain.
TheManagementImpactonValueAdded–AnApproximateMeasure
AntonioS.C.Fernandes1
1TechnicalUniversityofLisbon,PortugalAn organization is modeled such that its bare structure becomes
explicit. Accordingly, it is written a production function where amanagement factor approximately reflects the organization
structure effect on the produced value added. The management
factoriscalculatedforseveralEuropeancountriesmanufacturing
sectors and correlated with labor, knowledge and capital
productivities.Firms’sizesandtheimportanceofoutsourcingare
alsorelatedtothemanagementfactor.

DeterminethePreferenceOrderingoftheStocksListedin
KOSPIwithTOPSIS
GyutaiKim1,SanghoonCho1,SuheeJung1
1UniversityofChosun,SouthKorea
Recently, most of the stock markets all over the world have ever
experiencedtheworstsituationsincethegreatdepressionof1929.
SomeofthestockmarketindiceshavedroppeddowntothehalfoftheindicesachievedinOctoberof2007.Forexample,KOSPIoncehit a little over 2,000 in October of 2007. However, it has beenroamingaround1,200±250.ThephenomenahavebeenhappeningatShanghaiComposite,HangSeng,StraitTimes,andsoon.With
this current situation of the stock market, we tried to figure outhow to make the sound investment in stocks from a
decisionmaking theorist perspective. To this end, we employedthe TOPSIS for the purpose of discriminating the stocks and
proposedthedecisionmakingframeworkforpickingupthebeststock.Finally,wedemonstratehowtoapplyittothestockslistedinKOSPI.

Session
SupplyChainManagement4
Date
12/10/2009Time
11:0012:30
Room
MontparnasseIII
Chairs
LuChen,DavidBennett

FactorAnalysisforRaisingTMSApplication
SunIlOh1,SungWooKang1,KwangMoYang2,KyungSikKang1
1Myongjiuniversity,SouthKorea
2YuhanUniversity,SouthKoreaTo preoccupy the market faster than competitors and satisfy
consumersneeds,companiesfocusonmakinghugeeffortsforcost
reduction, one of the most influential key to the management. In
accordance with product types, methods and environments, thelogisticscosttakeupasignificantpartinthetotalcost
Therefore, Transportation Management System(TMS), thetransportationanddeliverysystembasedonawarehouseprocess
establishmentandinformationtechnologyplaysaprimaryrole. Thepurposeofthisstudyistodiscusstheimportanceoflogistics
inthemanufacturingindustry,presentbothstrengthandefficiency
ofTMSandanalyzetherelevantfactorsinordertoemphasizetheusageofTMS.
PetriNetBasedModelingforSupplyChainManagement:An
Overview
XiaolingZhang1,QiangLu1,TeresaWu2
1HarbinInstituteofTechnology,China
2ArizonaStateUniversity,UnitedStates
Sincesupplychainnetworksarediscreteeventdynamicsystems,
Petrinet has been an effective tool for supply chain modeling.
Current research on Petrinet based modeling focuses on supply
chain design and integration, production planning, inventory
control, logistics and distribution. This paper first gives an
overview of recent research work in supply chain management
involved in all the above areas based on Petrinet, and thenproposes potential directions. These directions are (1) modeling
withuncertaintyelements,(2)modelingcombinedwithcasestudy,(3)extendthemodelingmethods,(4)modelingfor3Dconcurrent
engineering, (5) combination of Petri nets and System Dynamics,
and(6)coordinationofmaterialandinformationflow.

AssessingSupplyandDemandChainLeagilityAccordingto
Hooke’sLawforaSingleagentScenario
EgonMueller1,N.Nikoghosyan2,AndreasRutsch2,ChristianAndreasSchumann2
1ChemnitzUniversityofTechnology,Germany
2UniversityofAppliedSciencesZwickau,GermanyThispapersupposesandpresentsanapproachforevaluatingthe
degree of leagility of supply and demand chains. Therefore theauthors are modeling the supply and demand chain, using thecognitionsandoutcomesofRobertHooke’slawofelasticity,uponthe similarities between springs and supply or demand chainechelons, basically founded on the mutual ability to connect, to
adapt, to smooth, and to deflate things in order to transmit
something of value. The model stated for a singleagent purposecanalsobeusedinmultiagentscenarios.Uponcreatingageneralleagility model the relationship between echelons on the below
and the interferences between distinct agents on the above level
could be visualized, obtaining a better understanding of thecompletesupplyordemandchain/valuechainsystem.AThreeLevelMultiPeriodMultiLocationandMultiCrop
SustainableSupplyChainModel
PatriciaQuadra1,JustineRodriguez1,MarieChristianneTerol1,DennisCruz1
1DeLaSalleUniversity,Philippines
Agriculture worldwide has come to use increasing amounts of
chemicalpesticidesandsyntheticfertilizersandmethodsthatare
not sustainable which results to unbalanced crop rotation,
pollutionofcropsandplants’impairedabilitytoabsorbnutrients,thus lowering yield. Thus, a three level multi period,
multilocation and multicrop sustainable supply chain model is
formulated comprising of the resource, production and
distributionlevel.Theobjectiveistominimizethetotalcostofthe
system. The model was solved using General AlgebraicMathematicalModel(GAMS).
FeedLogisticsManagementforaVerticallyIntegratedSwine
CompanySuphakanHomkhampad1,KPiewthongngam1,SPathumnakul1
1KhonKaenUniversity,ThailandInthispaper,thelogisticproblemfromananimalfeedindustrytoaclusterofpigfarmsisstudied.Intheswineproduction,thefeed
demandisdynamicanduncertain.Pigsindifferentgrowthstagerequire different feed types. Also, the feed quantity required in
each growth stage is also varied depending on the animal healthandenvironmentconditions.Likewise,aplanerneedstoconsider
otherconstraintssuchasthefulltruckload,theminimumorderingbatch of a feed mill. Taking these factors into account, the feed
logistic problem is complicated. To solve this problem, thecollaborativebetweenfarms, deliverytrucksand feedindustryis
necessary. The production lot size of feed industry, the order
quantity of each farm in the cluster and the transportation planmust be integrated. In this paper, an algorithm based on themathematical model is developed. The objective function of themodelistominimizethelogisticcostwhichisthecombinationoftransportationandinventorycosts.Thedevelopedmodelhasbeentested with a practical sample from a large swine industry in
Thailand.Theresultshowedthatthemethodprovidesapractical
solutionwhichcouldbeappliedtotheindustry.
TheInfluencesofFuzzyDemandForecastonBullwhipEffectinaSerialSupplyChainYingXie1
1UniversityofGreenwich,UnitedKingdomSupply chains (SCs) operate in environments where there are
various sources of uncertainties. This paper studies influences of
fuzzydemandforecastonSCbullwhipeffect.Atwoechelonserial
SC is considered and consists of production and inventory units.
Uncertain customer demand and demand forecasted by theinprocessfacilitiesintheSCaredescribedbyimpreciselinguistic
expressions and modelled by fuzzy sets. Accuracy of demand
forecast is measured via the level of uncertainty in demand. It is
shown how fuzzy demand forecast affects the bullwhip effect in
theSC,i.e.,thesharperthefuzzydemandforecast,thesmallerthebullwhipeffect.



93
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Session
SupplyChainManagement5
Date
12/10/2009Time
13:3015:00
Room
MontparnasseIII
ChairsAndreLangevin,SusanMorton
FactorsCausingtheTerminationoftheRelationshipwith
Suppliers
FethiCalisir1,CigdemAltinGumussoy1
1IstanbulTechnicalUniversity,TurkeyOverthepastfewyears,firmshavegivenmoreimportancetothepurchaserelated decisions to gain competitive edge. Althoughgreat emphasis is given to the selection process of suppliers,
commercial partnership may be terminated at a future date. This
study, based on data from 66 automotive firms, examines factors
affecting buyers’ decision on the termination of the relationship
withsuppliersintheautomotiveindustry.Theresultsindicatethatbuyersrate‘supplier’sdisinterest’asthemostinfluentialconstructofproblems,andamongthe25individualproblems,‘supplierfirm
does not make product deliveries in agreed time’ is rated as themost influential problem to end commercial partnership. In
addition, ‘competitive firm’s attraction level’ is the only
determinant of the probability of working again with the former
supplier at a future date. Implications of these findings are
discussedandfurtherresearchopportunitiesdescribed.
StrategicLogisticsOutsourcing:AnIntegratedQFDandAHP
ApproachWilliamHo1,DavidBennett1,KLMak2,BingChuah3,CarmanKaManLee4,
MatthewHall1
1AstonUniversity,UnitedKingdom
2TheUniversityofHongKong,HongKong
3CityUniveristyofHongKong,HongKong
4NanyangTechnologicalUniversity,Singapore
Thirdparty logistics service providers (3PLs) play a vital role in
contemporarysupplychainmanagement.Evaluationandselection
of the right 3PLs depends on a wide range of quantitative and
qualitativecriteriaratherthancostbasedfactors.Althoughvarious
multicriteria decision making approaches have been proposed,
they have not considered the impact of business objectives and
requirementsof companystakeholdersontheevaluatingcriteria.
Toenablethe“voice”ofcompanystakeholdersisconsidered,thispaper develops an integrated approach for selecting 3PLstrategically. In the approach, multiple evaluating criteria are
derived from the requirements of company stakeholders using aseries of house of quality (HOQ). The importance of evaluatingcriteria is prioritized with respect to the degree of achieving thestakeholderrequirementsusinganalytichierarchyprocess(AHP).
Based on the ranked criteria, alternative 3PLs are evaluated and
compared with each other using AHP again to make an optimal
selection.

OptimalRepositioningandPurchasingPoliciesin  Returnable
ContainerManagamentAfifChandoul1,VanDatCung1,FabienMangione11GrenobleINP,France,MetropolitanThisworkfocusesontheoptimizationofthereturnablecontainer
management problem in a global and sustainable supply chaincontext. The problem consists in: (1) choosing the best way to
repositionemptycontainersbetweenseveralsitesfornextrounds
ofuseand(2)purchasingtherightquantityof newcontainersatthe right period to meet system requirements for producttransportation.Forthisproblemalinearintegerprogrammodelis
proposed.Basedonsomepartialnetworkflowproperties(section
IV.C),a decompositioninto two independent models, purchasingand transportation, has been developed to determine an optimal
policy. The benefits of this decomposition, on the technical and
industriallevel,willbepresentedanddiscussed.



94 
şŚ

IdentifyingVulnerabilitiesintheSupplyChain
AnaPaulaBarroso1,VirgíniaMachado1,VirgilioCruzMachado1
1FCTUNL,PortugalThesupplychainsenvironmentischanging,andorganizationsare
facingpressures,whichmeansthatvulnerabilitytodisturbancesis
increasing. In this context, it is crucial for supply chain (SC)
survival that managers identify the vulnerability of SCs to
disturbanceinaproactivemanner.Afundamentalprerequisitefor
identifyingSCvulnerabilitiesisanunderstandingofthenetworkthat connects a business to its suppliers and to its customers.
Therefore, to achieve this objective, SC mapping needs to be
performed. After that, it will be possible to identify thevulnerabilityof theSC todisturbances,and todefine strategicoroperationalpoliciestoreducetheeffectsofthesedisturbancesonthe SC. The main purpose of this paper is to show that themappingoftheSCallowsidentifythespecificvulnerabilitiesofaSC to disturbances. An illustrative case study is developed. The
mappingprocessisperformedusingValueStreamMapping.
DesignandDevelopmentofaKnowledgeDiscoverySystemin
InventoryManagementCatalinMitrea1,CarmanKaManLee1
1NanyangTechnologicalUniversity,SingaporeTomanagetheinventoryefficiently,itisnecessarytohaveaccurate
forecasting.Toextractanddeploytheknowledgeassociatedwith
forecasting attracts the attention of both academic and
practitioners. Knowledge is regarded as a valuable asset for
enterprises and it can be manipulated through intelligencetechniques like Artificial Neural Networks (ANN). ANN has thespecial ability to learn facts about one knowledge domain by
inputtingdataobtainedfromobservations.Thisstudyfocuseson
exploringhowANNlearnsandanalyzesdifferent typesofANN
and ANN architectures used in the demand forecasting. The
feasibility of the proposed approach to the demand forecastingissueis demonstratedwith numericdata.Thesignificanceof thisstudyistoadoptANNasaknowledgediscoverysystemtherebyenhancingtheinventorymanagement.
UsingCompromisedMethodinDesignofReverseLogistics
NetworkWithEcoEfficiencyConsideration
Mehdifathi1,Amirhasanzadeh2,AbbasRaad2,FarzadDehghanian2,Saeed
Mansour2
1IranUniversityofScienceandTechnology,Iran
2AmirKabirUniversityofTechnology,Iran
Increasing importance of sustainable development has leadecoefficiencytofindaspecificpositioninliterature.Ecoefficiency
means producing goods and delivering services by using lower
energyandrawmaterialwhichtogetherresultinloweramountof
wastes, pollution and cost.  Ecoefficiency considers two aspects:
economical and environmental. The purpose of this article is to
designreverselogisticsnetworkwhoseecoefficiencysatisfiestheopinion of decision maker. So a biobjective linear programming
model (minimizing cost and environmental effects) is developedand efficient points of model are found. In the following, usinginteractive method of STEM that considers tradeoffs between
economic and environmental objectives in interaction to decision
maker,anefficientrecoverynetworkispresented.

Session
SupplyChainManagement6
Date
12/10/2009Time
15:3017:00
Room
MontparnasseIII
ChairsNunziaCarbonara,AnaPaulaBarrosoNewTacticsforSharingDemandRelatedInformationto
ImplementIndividualDemandForecasting
ZhongjunTang1,JingXiao1
1CentralSouthUniversity,China

Individual demand forecasting is one strategy to address
customizationresponsivenesssqueeze.Oneessentialconditionto
implement individual demand forecasting is to share
demandrelated information. After analyzing the necessity of
sharing
demandrelated
information
under
customizationresponsiveness squeeze and establishing a model
for demand generation process, three new tactics for
demandrelatedinformationsharingareproposed,includingtheirideas,benefitsandtheirapplicabledomain,becauseexistingtactics
are not applicable to address the customizationresponsiveness
squeeze. Comparisons among new tactics and existing tactics are
made.ThenewtacticscanbeillustratedbyexaminingexperiencesofDellComputer.TheRoleofInformationTechnologyandSupplyChain
IntegrationonProductionCostPerformance
SakunBoonitt1
1ThammasatBusinessSchool,ThammasatUniversity,ThailandThe objective of this paper is to increase the understanding of
supply chain integration implementation through a selection of
information technology (IT). Survey response from
production/purchasing managers in 141 of Thai  automotive
industry are analyzed to test the effect of types of information
technology and supply chain integration on production cost
performance.AnalysisofVariance(ANOVA)wasusedtoanalyzethe data. The results suggest an interaction effect ofcollaboration/decisionsupportinformationtechnologytoenhancethe effectiveness of supply and customer integration. The results
from this study provide a framework linking supply chain
integration strategies and production cost, leading to valuable
insights into how information technologies can be configured for
enhancingproductioncostperformance.
AGeneticAlgorithmApproachtoReducingtheBullwhipEffect
byInvestigatingtheEfficientandResponsiveStrategyin
OnlineSupplyChains
JianpingLu1,PaulHumphreys1,RonanMcIvor1,LiamMaguire1
1UniversityofUlster,UnitedKingdomThis research presents an extension to the Genetic Algorithm
approach to reducing the Bullwhip Effect by investigating theindividual efficient or responsive strategy for each member in
different online supply chains. Four types of supply chain
structurebypositioningthedecouplingpointwillbeinvestigated
todetermineiftheGeneticAlgorithm(GA)canhelpfindoptimal
ordering policy and lead time for each member and, at the same
time,reducetheimpactoftheBullwhipEffectandtotalmeancost
acrosstheonlinesupplychain.Itisshownthattheoptimalsupply
chainstructurethatpresentsbetterperformanceonboththetotalleadtimeandthemeancostshouldbeemployed.
AClosedloopSupplyChainPlanningBasedonAdaptive
GeneticAlgorithm
ZhengyingCai1,HanweiFang2,RenbinXiao2,RongXin1
1ThreeGorgesUniversity,China
2HuazhongUniversityofScienceandTechnology,China

A closedloop supply chain operation integrating forward and
reverse supplies, productions and distributions are established
here based on the control engineering theory, and the status
equationsandmathematicalmodelofsupplychainplanningand
operationwithexisteduncertaintiesareanalyzedalso.Tointegratethe uncertain forward and reverse supply chain planning
information,afuzzyadaptiveplanningstrategybasedongenetic
algorithm is designed, where the information of demand,
purchasing, recovery, inventory and production is fuzzy. The
programusesfuzzyadaptivegeneticalgorithmtooptimizefuzzy
ruletable,soplanningparameterscanbechangedwiththesupply
chain operation and be selfadjusted according to fuzzy rules to
improvethestaticanddynamicperformancecharacteristicsofthe
system. Finally, a closedloop operation case is analyzed for
authentication.
AResilientStrategyforMeatfoodSupplyChainNetwork
Design
YipingJiang1,LinduZhao1,Shengnansun1
1SoutheastUniversity,ChinaAsmoreinterdependentrelationshipbetweensuppliersandtheir
immediate buyers in current supply chain networks (SCNs), any
disruption of SCNs can bring dramatic threatening to the entire
networks.Thepurposeofthispaperistopresentanetworkdesign
tool that can be used by managers/decisionmakers in managingthe disruption risks to forge a resilient meatfood SCNs. In thispaper,aresilientnetworkdesignmodelbasedonmultisupplieris
constructedtoenhancethesurvivabilityandresilienceoftheSCNs
after the supply disruption happened by using mixedintegerstochastic programming method. Then benders decomposition
algorithmisadoptedtosolvetheproposedmodel.Finally,acase
analysisispresentedtohighlightthesignificanceoftheproposed
model and the efficiency of the developed survivable resilient
SCNsformeatfood.
ASystematicalApproachtoImproveSupplyChain:An
ApplicationofRFIDTechnologyonCargoTransportation
ChungEnKao1,PiChuanHung2
1MassachusettsInstituteofTechnology,UnitedStates
2IndustrialTechnologyResearchInstitute,TaiwanThis paper proposes a systematical approach to design a secureand efficient supply chain. A real international trading case oftransporting cargos from an offshore bonded warehouse to adomestic one is used to demonstrate. Through supply chainarchitecture analysis, system boundaries, interfaces, and value
related operands are defined. With system dynamics analysis,
feedback and relations of actions to the goals are studied, and
potential options are evaluated. Then a prototype of the selected
option is implemented to gather further information for future
improvement. The two elements, RFID and UCR, applied for
improvingsupplychain,andhowtheyworkintheprototypeare
explained.



95
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Session
ProjectManagement4
Date
12/10/2009Time
11:0012:30
Room
MontparnasseIVChairsNorbertTrautmann,OferZwikaelTowardsProcessChangeImpactAnalysisinIndustrial
Engineering
StefanHäusler1,RalfBuschermöhle1,RolandKoppe1,AxelHahn2
1OFFISInstituteforInformationTechnology,Germany
2UniversityofOldenburg,Germany
Today,thedevelopmentoflargesystems,ismoreandmorebased
on new model driven design methods that try to overcome gaps
betweentheengineeringdomains.Thesedesignmethodsareoften
allocated to the design phase to avoid deep process iterations.
Theirimpactontheprocessoutcomecanbetremendousbutisnot
wellunderstood.Existingimpactanalysismethodsfrequentlyfail
toprovidetherequiredflexibilityandcapabilitythatarenecessarytoanalyzetheimpactofdesignmethodsintermsofprecisionand
efficiency.Therefore,newanalysismethodsandmodelsthatallow
an appropriate impact estimation of such design methods on theproductdevelopmentprocessarerequiredtoprovideanadequate
informationbasisforprofoundmanagementdecisions.
This paper derives requirements from a use case for an impact
analysis of new design methods in product development and
investigates the gap between the existing stateoftheart and thederivedrequirements.
ATaskGroupBasedMultiorderCriticalChainIdentification
Algorithm
QiongLiu1,NaLiu1,SaifUllah1
1HuazhongUniversityofScienceandTechnology,ChinaIn order to improve ontime delivery of orders and reduce thedelivery time of orders, the  critical chain project management
method is introduced to the order management in multivarietyand small batch order production companies and a critical chain
based multiorder management method is yielded. To reduce thecomplexity of multiorder processing in each task node, a task
groupisusedtosimplytheprocessofcriticalchainidentification.
A task group based critical chain identification algorithm for
multiordermanagementisproposed.The proposedalgorithmis
verified in an air conditioner manufacturing company. The
illustrativeexampleshowsthattheproposedalgorithmcouldhelpthe company to rationalize resources allocation, to makereasonableguaranteeddeliverytimeandtoreducetheleadtime.
UsingSlidingFrameApproachforSchedulingLargeand
ComplexProjects
ArikSadeh1,YuvalCohen2,OferZwikael3
1HolonInstituteofTechnology,Israel
2TheOpenUniversityofIsarel,Israel
3TheAustralianNationalUniversity,Australia
Thereisasteadilyincreaseinthesizeandcomplexityofprojects.
As a result, traditional project scheduling techniques, such as
nonpolynomial(NP)algorithmscannolongerprovideanoptimalsolution to minimum project duration under predecessors and
resource constraints.. This paper presents for the first time ageneral new approach that allows utilizing such algorithms in
heuristic manner. This approach could be efficiently applied for
solvingmostprojectschedulingproblems.Themainadvantageof
thisapproachisitsabilitytodissecttheoriginalproblemtosmall
controllable size sub problems for which exact techniques can be
applied. Thus, it neutralizes the complexity of the applied
algorithms (and their nonpolynomial growth). We discuss ourexperienceapplyingthisapproachandgivesomeinsightastothe
choiceofparametersoftheslidingframe.



96 
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AntColonyAlgorithmforthePartnerSelectionProbleminaComplexProductSystemProject
YongyiShou1,ChunjiangSong1
1ZhejiangUniversity,ChinaPartner selection is critical for the success of a complex productsystem(CoPS)project.Thefactorsinfluencingpartnerselectionare
summarized and quantified, and a multiobjective integer
programmingmodelisproposedtoformulatethedecisionmakingprocessofpartnerselection.Theobjectiveistoreducetheriskofproject failure and to minimize the overall project cost and thetardiness penalty. An optimal combination of partners could be
foundforallsubprojects.Anantcolonyalgorithmisproposedto
solvethepartnerselectionmodel.Thenumerictestresultsshowed
thattheproposedmodel,togetherwithitsantcolonyalgorithm,is
effectiveinselectingpartnersforCoPSprojects.ManagingResourceandTechnologyInterdependenciesin
ProjectPortfolio:ACaseStudyResults
MaitRungi1
1LappeenrantaUniversityofTechnology,FinlandInmultiprojectmanagement,projectscannotbetakeninisolated
way. They have often interdependencies with eachother, such as
sharing human resources and modularized structure, and
knowledge diffusion. Managing these relationships in portfolio
selectionandreviewprocesshelpstomakemoreeffectiveselection
choices and increase projects success rate in project portfolio
management. There are many methods available to supportinterdependency management, but recent empirical findings
showedthatnotmanyofthemareusedinpractice.Inthepresent
research,amultiplecasestudyhasbeenperformedtofindouthowinterdependenciesaremanagedinreallife.Theresultsshowthatinterdependencies are mostly managed by informal ways. A
descriptionofmanaginginterdependenciesisgiven.

ResearchFrameforIncentiveMechanismoftheConstruction
AgentinGovernmentInvestmentProject:FromthePerspective
ofProjectGovernanceLingYan1,LinggangYang1,HuaZhao1
1TianjinUniversityofTechnology,ChinaWith project management model reformation in government
investment project (GIP), the implementation of the agent
construction system (ACS) improved project management
performance of GIP in China. It is a crucial issue that incentivemechanismstudyfortheAgentinfluencesfurtherreformationand
implementationoftheACS,buttheresearchesabovearescattered,and most of them are based on principalagent theory, which
caused the paradox of incentive mechanism for the Agent. The
paradoxwouldbesolvedbetterbyintroducingprojectgovernance(PG) theory. This paper integrates various incentive mechanisms
oninstitutionallevelintothetheoryframeofPG,andforwardsan
overall theory frame of incentive mechanism for the Agent. The
frame contains internal and external incentive mechanisms: theformer includes the risk allocation (RA) mechanism and therewards mechanism based on RA; the latter includes project
management performance evaluation mechanism and reputation
mechanism.
Session
InformationProcessingandEngineering1
Date
12/10/2009Time
13:3015:00
Room
MontparnasseIVChairsGaryChen,ZhongjunTang
CostEstimationofAutomotiveSheetMetalComponentsusingKnowledge–BasedEngineeringandCase–BasedReasoningSachinKaradgi1,UlfMüller1,DanielMetz1,WalterSchäfer1,ManfredGrauer1
1UniversitätSiegen,GermanyResponding quickly to a customers request with a sufficiently
precise offer is one of the challenges faced by almost every
manufacturing enterprise. Currently, necessary information is
passed from department to department and in many cases thisinformation is waiting to be processed. Further, number of offers
that are converted into orders is small making the process of
preparinganofferrelativelycostly.Researchhasbeencarriedoutto automatically determine process plans and estimate cost of
simple sheet metal components. Unfortunately, this research hasnotbeenextendedtosimultaneouslydetermineprocessplanand
cost of complex deep drawn components. To overcome thesedrawbacks and to substantially improve the efficiency and
precision of the time consuming process of offer preparation, a
new methodology is presented which utilizes knowledgebased
engineeringandcasebasedreasoning.Inputsobtainedtocreatean
offer can be used to generate basic tool structure for thedownstreamprocesses.
SemanticAssociationSearchandRankMethodBasedonSpreadingActivationfortheSemanticWeb
MyungjinLee1,WoojuKim1
1UniversityofYonsei,SouthKoreaAstheinformationonthewebdramaticallyincreases,theexistingweb reveals more and more limitations in information search
becausewebpagesaredesignedonlyforhumanconsumptionby
mixing content with presentation. In order to improve thissituation,theSemanticWebbasedonontologycomesonthestagebyW3C,anditwillbringasignificantadvancementinwebsearch.
To do this, the Semantic Web must provide different search
methodsbasedonrelationshipsbetweenresources.Inthispaper,
we propose a semantic association search methodology that
consists of how to find relevant information for a given user’squeryintheontology,thatis,asemanticnetworkofresourcesand
properties. From this work, users can search the semantically
associated resources with their query as valuable and importantinformation.
AnApproachforModuleDecompositionBasedonFuzzy
PatternRecognition

CheckingMultiagentScheduleswithTemporalandCausal
Information
ShieuHongLin1
1BiolaUniversity,UnitedStatesTime management in a distributed multiagent environment
requires agents to progressively collaborate and negotiate before
reachingafinalfeasiblescheduleoffutureevents.Inthisprocess,it
is important for individual agents to check whether a prototype
schedule can meet their requirements and are free from
undesirable effects in all possible event sequences. We present amodelling framework for encoding events with causal and
temporal information. We show that the schedule validation task
under this framework is NPcomplete when the uncertainty in
event ordering is very high. We develop a search algorithm for
reasoningaboutpossibleconsequencesoveragivensetofeventsand show that the algorithm can effectively improve thecomputation efficiency by exploiting eventchain structure
embedded in the timeinterval information, which ends in
tractable polynomialtime performance for events with moderate
uncertaintyineventordering.

ExplorationandVerificationofFactorsintheFrontendStageoftheERPImplementationProcess:EvidencefromCaseStudyand
SurveyResearch
KunShi1,QiangLu1
1HarbinInstituteofTechnology,China

ERP (Enterprise Resources Planning) is widely used to improve
business performance. This paper explores how the factors
associatedwiththeFrontendERPImplementationProcess(FEIP)
affect the implementation outcome. First, based on literature
review,apreliminaryframeworkwith12hypothesesisdeveloped.
Then Grounded Theory is applied for a case study to further
extract and verify the factors and subfactors. These factors are
finally identified as strategic planning, corporate culture, user
characteristics, organizationprocesssystem maturity, external
expertise engagement/support, and project preparation.
Furthermore,thesignificanceandcorrelationofallthefactorsare
detected by conducting survey research with SPSS as a tool for
analysis. The study shows that the framework is valid, and thatamong six, three factors have strong impact on the ERP
implementation result, whereas others are less influential.
Implicationisgivenandlimitationisindicatedattheend.


YanqiuXiao1,GuofuLuo2,JunMa2,LiHao2,HoufangSun1
1BeijingInstituteofTechnology,China
2ZhengzhouUniversityofLightIndustry,ChinaModularlayoutisthebasisofmodulardesignforcomplexproductthat makes up of multidomain systems. Furthermore, module
decomposition is the precondition for the layout. So the way of
informationexpression,processingand systemdividingbecomes
critical. In this paper, a methodology based on fuzzy patternrecognition is proposed to resolve the module decomposition
problem. Firstly, the correlative information among elements is
given in the form of constraint network model. In this way,
correlative information of product is organized into a triview
model,thefunctional,thestructuralandthebehavioral.Secondly,
fuzzy pattern models for the functional and the structural are
obtained by transforming correlative information into pattern
vector. Meanwhile, the ideal patterns for both of them are
suggested according to the objectives of planning. Then, fuzzy
distancebetweenrandompatternandtheidealispassedtoGAto
evaluateandoptimizethelayoutuntiltheappropriateone.After
that,consistent multiviewisbuiltupthrough correlationamongthethreeviews.Finally,acasestudyaboutengineispresentedto
illustratetheapplicationoftheproposedapproach.





97
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Session
InformationProcessingandEngineering2
Date
12/10/2009Time
15:3017:00
Room
MontparnasseIVChairs
ShieuHongLin,MariaGraziaGnoniANewMethodforTemperaturePredictionandtheTAIFEXForecastingBasedonFuzzyLogicalRelationshipandDouble
IntervalDivision
MohammadHosseinFazelZarandi1,AliMollaDavoudi1,MaryamHajiAli
Beigi1
1AmirkabirUniversityofTechnology(TehranPolytechnic),IranThis paper proposes a new method in time series forecasting forthedailytemperaturedatasetandtheTAIFEXseries(1996),withanovel approach in interval setting and model fuzzification. This
modelutilizesintervalswithoverlapwhichassignseachoneofthe
individualentityofthesetaweightedfuzzycounterpart.Fuzzified
corresponding to each datum is a linear combination of twosuccessive linguistic variables. The weights in the linearcombination are degrees of memberships by which the datum
belongs to two successive fuzzy sets. The second degree is thecomplementofthefirstoneandviceversa.FuzzyLogicalRelation
(FLR) is used to cluster the set and the mean method to
defuzzification.
RecommendationforCustomProductViaProbabilisticRelevanceModel
YueWang1,MitchellTseng1
1HongKongUniversityofScienceandTechnology,HongKong
Productrecommendationsystemhasbeenwidelyusedinindustry
especially for eCommerce companies to solve the problem of
informationoverload.Nonetheless,informationoverloadisalsoasevere issue in custom product development practice. Sometimes
customers can easily get overwhelmed by the vast number of
productvarietiesanditishardforthemtomakechoices.However,
theestablishedproductrecommendationapproachesareprimarily
forofftheshelfproducts,adaptationforcustomproductshasbeendifficultduetothedifferentscenariosofcustomproductdesign.In
this paper, a new recommendation method for custom product
design is proposed based on probabilistic relevance model. The
idea is to calculate the probability that each product meets an
active customer’s specifications based on partial product
specificationsgivenbythecustomer.Thentherecommendationis
presented according to the ranking of probabilities of relevance.
Experiments are carried out and the result shows that thepresented approach can improve the recommendation efficiency
significantlycomparingwithrandomrecommendation.
PropositionofTwoMultipleCriteriaModelsAppliedto
DynamicMultiobjectiveFacilityLayoutProblemBasedOnAnt
ColonyOptimization
GaryChen1,JamieRogers2
1ChungYuanChristianUniversity,Taiwan
2UniversityofTexasatArlington,UnitedStatesDynamic Facility Layout Problem (DFLP) has garnered muchattention lately. At the current time, researches in this area are
mainly on the distancebased objective or quantitative aspect of
DFLP.Focusingonthequantitativeobjectivealoneisnotadequatetoreflectsituationsintherealworld—alittleconsiderationisgivento the quality aspect of facility layout such as the adjacency of
facilities. This paper proposes two multiple criteria models for
solving facilities layoutproblems—MUGHAL proposedby Dutta
and Sahu and Urban’s Additive Model—by incorporating them
into the metaheuristic framework of Ant Colony Optimization
(ACO) for solving a newly proposed problem of Dynamic
MultiobjectiveFacilityLayout.



98 
şŞ

MeasuringCustomerInnovativenessviaFuzzyARTNetwork
ModelingYungHsinChen1,ShuoChangTsai1,ShengTsungHou2,LongTaiChen3
1AsiaUniversity,Taiwan
2FengChiaUniversity,Taiwan
3IndustrialTechnologyResearchInstitute,TaiwanMany attempts to bridge innovation and creating market
opportunity fail due to a company’s incompetence to cross thechasm—the diffusion transition between the embryonic market
wherecustomersareinnovators/earlyadoptersandtheprofitable
mass market where customers are early majority/later majority.
However,theextantbodyofliteratureaddressthewhybutnotthe
how.  Thispaperthuspresentstheresearchmethodincorporatingtheapproachofcustomerknowledgemanagement(CKM)toshed
lightonhowtotacklethechallenge.TheprocessofCKMnotonly
butdelineatestheexecutableprocedurehowtogainaninsightinto
customerresponsetoaninnovativeproduct,alsoemploysseveralquantitative methods as the benchmarking tools for thepeertopeer evaluation in a multipleassessment scheme. It doesso to justify the effectiveness of a lessused unsupervised
clustering tool, the FuzzyART network model, against other
conventional methods.  In addition, the exercise of the CKMprocess in an industrial level case study further confirms its
potentialasanapproachofnoveltyinthecontextofmarketingthe
innovativeproductsandservices. DoesCustomerSatisfactionAffecttheQuality,Trust–Loyalty
LinksintheMarketingChannelContext?–AnEmpiricalStudy
onTaiwanHypermarket
YungHsinChen1,ShuoChangTsai1,YaWenYu1,YingYingWang2,
ShengHsiungHsu1
1AsiaUniversity,Taiwan
2NationalYunlinUniversityofScienceandTechnology,TaiwanMarketingchannelasthedownstreamendofasupplychainplaysacrucialroleingeneratingcashflowandmeetingthedemandsofcustomers. The extant body of literature postulates that
antecedentconsequence links that customer perceived value and
service quality foster customer loyalty, leading to long termprofitability. Nowadays, given the proliferation of global
hypermarket organizations and their adapting retail positioningstrategy, it is worthwhile to reexamine the validity of those
postulations. This study conducts an empirical study on thecustomer perception of quality of product/service toward amultinationalchainedhypermarketstoreinTaiwan.Theobjective
is to test the established theory in the domain of SCM byconstructing the hypotheses based on the extant literature and
allowing a structure equation modeling (SEM) for path analysis.
The contingency theory in organization behavior explains thefindings that are seemingly contradictory to the wellaccepted
paradigms. The outcome provides an insight into how
hypermarket retailers should make improvement in customersatisfaction to reinforce customer loyalty while executing the‘lowprice,lowservice’marketingstrategy.
PrioritizingRisksBasedonMulticriteriaDecisionAid
Methodology:DevelopmentofMethodsAppliedtoALSTOM
Power
MafaldaFigueiredo1,MonicaOliveira2
1AlstomPower,Switzerland
2TechnicalUniversityofLisbon,PortugalSimilartoothermultinationalcompanies,ALSTOM(Switzerland)
has been using a methodology based on the Probability Impact
Diagram (PID) to prioritize risks. Nevertheless, available studies
indicate that this approach might generate inconsistencies in
rankingrisks.Thisstudyproposesanalternativeriskratingmodel
based on a multiplecriteria decision aid methodology
denominated Measuring Attractiveness by a Categorical Based
Evaluation Technique (MACBETH). The proposed method is
applied to the construction phase of Power Plant projects at
ALSTOM, and the MACBETH methodology is then compared
with the PID methodology in terms of process, method and tool
compatibility.Analysisshowstheadequacyofthemultiplecriteria
methodologytoprioritizerisks.
Session
DecisionAnalysisandMethods2
Date
12/10/2009Time
11:0012:30
Room
MontparnasseV
ChairsMarcWouters,YuChengMaximumLoadabilityLimitofPowerSystemsUsingDifferentParticleSwarmOptimizationTechniques
ParimalAcharjee1,A.Indira1,SamitMandal1,S.S.Thakur1
1NationalInstituteofTechnology,India

The efficient method to assess the static voltage stability is
maximum loadability limit (MLL). Loadability problem is
formulatedasanoptimizationproblemconsideringbothequalityand inequality constraints. Three particle swarm optimization
(PSO)techniquesnamelygeneralPSO,AdaptivePSO(APSO)and
ChaoticPSO(CPSO)aredevelopedtoobtainmaximumloadability
limitundervoltagelimitsandreactivepowergenerationlimits.InAPSO method, PSOparameters are made adaptive with theproblem and chaos is incorporated in CPSO method to obtainfaster&reliableconvergence.AllmethodsareappliedonstandardIEEE 14 bus, 30 bus & 57 bus test systems to show their
effectiveness&efficiencies.SnowHydrologyStudiesintheMountainousEasternPartof
TurkeyReatAcar1,Serkanenocak1,Selimengül1
1UniversityofAtatürk,Turkey
Snowmelt runoff in the mountainous eastern part of Turkey
constitutes 6070% in volume of the total yearly runoff during
spring and early summer months. Forecasting the amount and
timingofsnowmeltrunoffisanimportanttaskinordertousethewaterresources. An evaluation of climate conditions is compared at 3
meteorological and snow stations, located in Erzurum K rkgöze(Çipak) basin. The data obtained from the stations are integrated
intodailyaveragetimeseriesofwind,temperature,humidity,air
pressure, soil temperature, solar radiation, precipitation, snow
pressureanddepthabovethesnowpillow. 
Snowmeltrunoffmodelisusedinconjunctionwithremotesensingand geographic information systems to forecast the riverdischargesintheK rkgözeBasin.Itisshownthatthesufficientand
qualifiedclimatedatacanbecollectedinarealtimefrom3stations,
having different aspects and altitudes, in a mountainous basin
withhighsnowpotential.
ASimulationStudyofPrototypingforRiskReductionin
ProductCustomization
SonglinChen1,YoubangZhang1,MinChen1
1NanyangTechnologicalUniversity,SingaporeThis paper develops a risk model that captures the inherent
uncertainties concerning the value and cost of a customized
product. Analysis based on the model reveals that risks may
handicap potential transactions and consequently prevent
customers and manufactures from tapping into the value of
customization. Prototyping, as commonly used in product
customization,istheninterpretedasameansofriskreductionand
modeled as a Bayesian estimation process. Numerical analysis
based on simulation is conducted to investigate the investment
decisionuponprototypingwithrespecttothefidelityandcostofthe prototype. This paper provides a decision framework for
practitioners to understand and manage transaction risks in
productcustomization.
MethodtoEvaluatetheProfitabilityandRiskStructureof
ProjectsintheAutomotiveIndustry

theirownvaluecreation,butalsothecollaborationwithsuppliersand buyers. Hence, today’s evaluation of profitability by
calculatingonedeterministicNetPresentValue(NPV)forasingle
project is not sufficient. The paper describes a method, whichallows the evaluation of projects profitability under detailed
consideration of occurring costs and risks in the companywide
valuecreationprocessovertheprojectruntime.
GetaGriponSenseMakingandExploration:Dealingwith
ComplexitythroughSeriousPlay
PoulKyvsgaardHansen1,AdeMabogunje2,LouiseMoellerHaase1
1AalborgUniversity,Denmark
2StanfordUniversity,UnitedStatesThispaperfocusesontherelationshipsbetweencomplexproblems,
sensemaking,andexploration.Wearguethatweincreasinglyfacecomplexproblems forwhichwedonotyet haveeffectivecoping
methods.Wefurtherarguethat,giventhenatureoftheseproblems,
itisusefultoexploretheroleofplayandgamesaseffectivecoping
methods.Throughplaywecanmakesenseofcomplexphenomenaand explore features thereof. Games, and in particular online
games, seem to provide interesting features for capturing and
dealing with complex problems. However, we argue that thegames are not yet matured enough to fit the requirements for
copingwithspecificprofessionalsettings.Thisleadsustoproposeaframeworkthatincludesgamesasoneoffourmechanisms.The
frameworkistestedinaprofessionalcase.

MeasurementofDecisionMaker’sPerformanceinaFuzzy
MultiattributeDecisionMakingArbaiyNureize1,JunzoWatada1
1WasedaUniversity,Japan

The performance measurement of decision maker’s evaluation is
importanttorecognizetheefficiencyofthedecisionmakersinthedecision making process. Besides the consideration of attributes,
several decision evaluators may involve their preference and
judgment. Decision makers tend to provide different evaluation
though the same sets of problems are evaluated. Thus, theobjectives of this paper are to provide a measure of the decision
maker’sperformanceinthefuzzymultiattributedecisionmakingenvironment. A numerical example is given to illustrate thecomputationalprocessoftheproposedmodel.
PerformanceMeasurementFrameworkforLocationDecisionsonSupplyChainDesign
SeyedHessameddinzegordi1,Amirhosseinkhosrojerdi1,SeyedSajedjamali2
1TarbiatModaresUniversity,Iran
2IranUniversityofScienceandTechnology,Iran
Plantlocationis oneof the most importantstrategicdecisionson
supply chain design. Existing literature emphasize on qualitative
factors such as transport costs, exchange rates, labor rates and
taxes. While there are existing models that capture qualitative
variables, there is limited research linking these variables with
measures of the firm’s operational competitiveness and
performancemeasurementframework.Inthispaper,weproposea
framework that includes 3 parts: First, model which shows theperformance measurement framework. Secondly, indicators for
performance measurement and finally a method presented to
evaluatethroughthemodelbyusingthesuggestedindicators. Inthisstudy,EFQMmodelwhichisaperformancemeasurement
framework based on self assessment have been used. For thepurposeofmeaningfulassessment,arelativevalueascribedtothe
criteria within the EFQM. Basic scoring used during theassessmentprocessisRADAR.
MaxvonBredow1,GuntherReinhart1
1TechnischeUniversitätMünchen,GermanyAs automotive companies are concentrating on their core
competencies,
the
numberand
importance
of
buyersupplierrelationships is growing. Furthermore, projects in
theautomotiveindustryarecharacterizedbyruntimesuptotenormore years and the environment can be described as turbulent.
Therefore, decisions of companies are subject to a decreasing
predictability of future cost and risk factors concerning not only



99
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Session
DecisionAnalysisandMethods3
Date
12/10/2009Time
13:3015:00
Room
MontparnasseV
ChairsDongLingXu,SandorBozokiExtendingthePROMETHEEIIMethodtoContinuousand
CombinatorialMultiobjectiveOptimizationProblems:AFirst
Model
YvesDeSmet1,BertrandMareschal1,CélineVerly1
1UniversitéLibredeBruxelles,BelgiumPROMETHE II is a multicriteria method based on pairwisecomparisons.Asaconsequence,itcannotreasonablybeappliedto
problems involving a large number of alternatives (such as for
instance in combinatorial or continuous multiobjective
optimization). The aim of this paper is to present an approach
inspired by genetic algorithms that allows to overcome thesedifficulties. An illustrative example based on financial portfolio
managementispresented.
PerformanceEvaluationofHighPerformingISProjectTeams:
AnAnalyticNetworkProcessApproach
EddieCheng1
1SouthernCrossUniversity,AustraliaThe evaluation of information system (IS) is a perennial decision
problemforbusinessesastheyseektoimprovetheirperformanceandsustainacompetitiveadvantage.Theeffectiveimplementation
of an IS essentially depends upon how effective individual,
organizational, taskrelated, technological, and environmental
factors are integrated to the organizational fabric. An importantissuerarelyaddressedintheliteraturehasbeentheevaluationofthe project team during the implementation of IS. This paper
examines and demonstrates how the analytic network process(ANP)canbeusedasanapproachtoevaluatinghighperforming
ISprojectteamswiththeobjectiveofassessingtheirperformance
againstastatedremit.Throughestablishinganenvironmentwherethe performance of an IS project team is evaluated properly, an
organizationwillbebetterpositionedtoassesseachISinvestmentand improve the performance of the team through appropriate
strategies.
CompetitionDecisionModelsBetweenSupplyChainsUnderLinearDemandandAsymmetricInformation
Baixunli1,YongwuZhou1,BitaoPeng1
1SouthChinaUniversityofTechnology,ChinaThis paper discusses competition decision issues between twosupply chains, in which each one has one manufacturer selling asubstitutable product through one retailer who faces a linear
pricesensitive demand. We assume that there exists asymmetriccostinformationbetweenthetwosupplychains,andthatthetwo
chainsaswellastwomembersineachchainfollowtheStackelberg
gamesetting.Weanalyzefourcompetitionscenarios:bothchainsare decentralized; both chains are centralized; the leader chain is
decentralizedandthefollowercentralized;theleaderiscentralizedand the follower decentralized. We find that the centralized
decision is the dominant strategy for the leader, whereas for thefollower the optimal strategy chosen depends on the production
costandtheintensityofcompetitionbetweentwochainsaswellas
onactionsoftheleader.100 
ŗŖŖ

DecisionDilemmasforAdaptationtoSeaLevelRise:Howto,
whento?
OzSahin1,SherifMohamed1
1GriffithUniversity,AustraliaThis paper is part of an ongoing research project designed to
develop a dynamic model for assessing current and futurevulnerability of waterfront properties to sealevel rise (SLR), and
evaluate adaptation options. SLR is one of the best recognized
effects of projected climate change in recent literature and is
expected to continue for centuries. Increased storm surge height
duetoSLRmayplacemanycoastalpropertiesindangeroferosionandinundation,andmillionsofpeoplewholivenearseamaybe
forced to relocate. If SLR is a fact, decision makers will need to
have better tools to understand the extent and timing of coastal
hazards. Considering the complexity and dynamic nature of
coastal systems interacting and changing over time, researchfocuses on modeling temporal and spatial variations of coastalfloodinginassessingvulnerabilityofthesesystemstoSLR.

ValuationofR&DInvestmentsforNewProducts:AReal
OptionsApproachFocusingonKeyUncertainties
MarcWouters1,BerendRoorda1,RuudGal2
1UniversityofTwente,Netherlands
2PhilipsLighting,Netherlands


Firms make very significant investments in new productdevelopment (NPD) projects, yet the economic return on these
investments is often uncertain. The technical success of NPDprojects is one source of uncertainty, and also how the market
(customers)willrespondtothenewproduct.Butatthesametime,
there is often some flexibility that firms can exploit to deal withsuch uncertainties. Real options models can represent thisuncertainty and flexibility. This paper presents a real optionsapproachforvaluingearlystageNPDprojects,whichispractically
applicable in a complex setting: many uncertainties about
technology and market; the order in which uncertainties are
resolved and decisions will be made, cannot be fully specified in
advance; transparency of the method is key; andinterdependencies among NPD projects exist. The approach,
which is implemented through a spreadsheet model, has beendeveloped by Philips Lighting and university researchers, and it
hasbeenappliedtosupportlargeNPDinvestmentdecisions.

MultiperiodAllocationofAmbulancestoCasualtyClusterina
DisasterReliefOperationwithUncertainDemand
Wenguoyang1,Tiandeguo1,Tieliu1,Junhuang1
1GraduateUniversityofChineseAcademyofScience,ChinaCasualtyreliefinadisasterisoneofthemostimportantissuesin
emergencymanagement.Aftertheoccurrenceofanaturaldisaster,suchasearthquakes,itisdifficulttodeterminetheprecisecasualty
numberduetolackofusefulandeffectiveinformation.Inorderto
describetheuncertaintyfeatureofthecasualty,ScenarioAnalyze
Method (SAM) is adopted, and multiperiod robust optimization
model on ambulances allocation (MROAA) are given based on
multiple scenarios. Solution procedure for MROAA is presented
also,whichsolvesproblemintwophasesconsistingofasequence
ofknapsackproblemsandashortestpathprocedure,respectively.
Apreprocessingrulewhichdrasticallyreducescomputationtime
ofthealgorithmisalsointroduced.Finally,resultsoftheproposed
modelandalgorithmareillustratedviaahypotheticalearthquake
casestudy.

Session
DecisionAnalysisandMethods4
Date
12/10/2009Time
15:3017:00
Room
MontparnasseV
ChairsPoulKyvsgaardHansen,WenguoYangRealtimeWaterResourceAllocation:Methodologyand
Mechanism
XiaoyaLi1,JinchuanCui1
1ChineseAcademyofSciences,ChinaRealtimewaterallocationisproposedtosettlethewaterscarcity
situationandtodealwiththeuncertaintiesbroughtbytheuneven
spatial/temporal distribution of precipitation. The problem is
described as: how to allocate current water resources to meetdifferentsectorsdemandswhileconsideringdifferencesinwateruse efficiency. We introduce data envelopment analysis(DEA)
modelstoevaluatetheefficiencyandestimatethereturnstoscaleof different sectors. Then we propose an improved Talmud
algorithmbyconsideringtheeconomicsefficiencyevaluation.We
also introduce two kinds of DEA based allocation approaches in
this paper, and then propose a realtime water allocation
mechanism to support the water allocation. This water allocation
mechanism creates efficiency incentive effect by using dynamic
water distribution approach instead of fixed proportional
allocation. Here the realtime characteristic means that theallocation solution changes as current water amount available
changes.
ProductFamilyHierarchicalAssociatedDesignandIts
HierarchicalOptimization
GangDu1,JianzhongWang1
1TianjinUniversity,ChinaAfter reviewing the literature and methodologyrelated issues
within the field of product family design, a deficiency in thecurrentdesignanddevelopmentofproductfamilyispointedout. The concept of hierarchical associated design is proposed in thisarticle, according to the deficiency, and the methods and modelsfor realizing the notion above are described. A twodimensional
analyticalmodelisconstructedbasedonthecomposinglevelsand
developingprocessesofproductfamily.Theoptimizationmodelsto hierarchical associated design problems are grouped into twocategories: overalllocal and keysubordinate. The algorithms ofthemodelsarediscussedinthispaper.

VisualPROMETHEE:DevelopmentsofthePROMETHEE&
GAIAMulticriteriaDecisionAidMethods
BertrandMareschal1,YvesDeSmet1
1UniversitéLibredeBruxelles,BelgiumPROMETHEE and GAIA are multicriteria decision aid methods
belonging to the family of outranking methods. PROMETHEE is
prescriptive:itprovidesthedecisionmakerwithrankingsofaset
of alternative decisions evaluated on several often conflictingcriteria.GAIAisdescriptive:ituncoversimportantfeaturesofthedecision problem and assists the decisionmaker in eliciting
preferences and finalizing the decision. After a brief summary ofthe basis of PROMETHEE and GAIA, we focus on the newdevelopment of Visual PROMETHEE. We propose several visual
representations to enhance the efficiency of the methods. In
particular the PROMETHEE Diamond is used to visualize thePROMETHEE I partial ranking and the GAIA Brains
representation can be used to facilitate the assessment of thecriteriaweights.Thesedevelopmentsareillustratedonanumerical
example.

LiquidCrystalDisplayTechnologyMaturityMappingBasedon
TRIZ
ZhiGuangLi1,XiaoQuanLi2,RunhuaTan1
1HebeiUniversityofTechnology,China
2TianjinLightIndustryDesignInstitute,ChinaLiquid Crystal Display (LCD) technology has been a hot topic.
LCD has developed into a stage of replacing Cathode Ray Tube
(CRT).Mappingatechnologymaturityexactlyisakeytodevelop
aproductstrategyforenterprises.TRIZisatheoryandmethodto
solveinnovationproblems.BasedontheTRIZtheory,thematurity
ofLCDtechnologywasbeenmappedinthispaper.
ApplicationofDEAforSelectingMostEfficientInformation
SystemProjectwithImpreciseData
SorooshNalchigar1,SeyedMohammadRezaNasserzadeh1
1UniversityofTehran,Iran
Selection of best Information System (IS) project from many
competing proposals is a critical business activity which is very
helpful to all organizations. While previous IS project selection
methods are useful but have restricted application because they
handle only cases with precise data. Indeed, these methods are
basedonprecisedatawithlessemphasisonimprecisedata.This
paper proposes a new integrated Data Envelopment Analysis
(DEA)modelwhichisabletoidentifymostefficientISprojectin
presence of imprecise data. As an advantage, proposed model
identifies most efficient IS project by solving only one MixedIntegerLinearProgramming(MILP).Applicabilityofthismethodis indicated by using data set includes specifications of 8
competingprojectsinIranMinistryofCommerce.
MultipleFaultDiagnosisBasedonBinaryDecisionDiagram
KanYuan1,ShousongHu1
1NanjingUniversityofAeronauticsandAstronautics,China

Inthispaper,amethodisdescribedaboutmultiplefaultdiagnosis
based on Binary Decision Diagram (BDD). This method can be
applied to digital systems of which the fault mechanism can be
expressed by fault trees with independent basic events. First, to
assuretheuniquestructureofthefinalintegratedBDD,anewruleis added into the component connection method for fault tree
conversion to BDD. Then through comparing the probabilities ofcut sets with the same length of Huffman code, the ordering ofchecking the fault source is determined. Finally an example is
giventoexplainthisprocess.Becausethismethodhasnoneedto
simplify the integrated BDD and determine the minimal cut sets
(MCSs),itsmoresuitableforcomputerexecutionandhashigher
efficiencythantraditionalmethodsoffaulttreediagnosis.
ApplicationofSimulationinDesigningaSecureGridofDistributedWirelessSensorNetworkDibyenduChakrabarti1
1NewJerseyInstituteofTechnology,UnitedStatesAnimportantpracticalapplicationofsecuresensornetworksisto
monitoranareathatmaybedividedintoasquaregrid,wherethe
sensor devices may be placed at the points of intersection with
reasonableprecision.Inthispaper,asimulationmethodtoanalyzeand design such a network is discussed. The use of simulation
technique is essential to determine the robustness (in terms ofconnectivity and coverage) of the resulting network consequent
upon the failure of a certain number of nodes, since the sensor
nodes usually fail at random. Detailed design charts are
constructed for the implementation of a secure sensor network
usingtransversaldesigns.



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ŗŖŗ


Session
PosterSession2
Date
12/10/2009Time
15:0015:30
Room
LongchampsI&IISupplierManagement:PracticeandPerformanceinChinese
ManufacturingEnterprises
XiaojingWang1
1DongbeiUniversityofFinance&Economics,ChinaImprovingsuppliermanagementisabigchallengefacedbymany
Chinese manufacturing organizations. This paper selects casestudymethodtoexplorethesuppliermanagementexperiencesof6 manufacturers in China. The exploration focuses on supplier
selection, supplier relationship management and supplier
performance measurement. The study result finds that all the 6
examined firms have their own supplier selection system, but
attachlittleimportancetosupplierrelationship.Theydorelatively
wellinsupplierclassificationmanagement,whereasarenogoodat
supplierperformancemeasuring.
AKnowledgebasedDiscreteEventSimulationApproachfor
SupplierSelectionwithOrderAllocation
AkramZouggari1,LyesBenyoucef1,VipulJain2
1INRIA,France
2IITDelhi,NewDelhi,IndiaThis paper presents a novel approach for automatic fuzzy based
knowledge acquisition, which clubs supplier selection process
withorderallocationfordynamicsupplychains tocopeupwith
market variations. It imitates the knowledge acquisition and
manipulationinamannersimilartothatofdecisionmakerswho
has gathered considerable knowledge and expertise in
procurement domain. According to this concept, those decision
criteria for supplier selection are considered first through fourclasses (CLASS I: Performance strategy, CLASS II: Quality ofservice, CLASS III: Innovation and CLASS IV: Risk), which are
qualitativelymeaningful.Thereafter,usingfuzzylogic,thecriteria
application is quantitatively evaluated. As a result, the proposed
approachgeneratesknowledgefordecisionmaking,andthereafter,the developed combination of rules for supplier selection with
orderallocationcaneasilybeinterpreted,adoptedandatthesametimeifnecessary,modifiedbydecisionmakers/practioners.
TheLineHaulCostandCostDriversforRoadFreight
TransportationinChinaLingWang1
1NankaiUniversity,ChinaInrecentyears,manycompaniesofroadfreighttransportationin
China have suffered from performance decline and business
distressbecauseofthecontinualriseofthecostsandthelongterm
downturn of the freight rate.  The line haul cost model with
lightduty truck for a round trip is developed, and sensitivity
analysis and tornado graphs are conducted to estimate the line
haulcostandtoidentifythecostdriversinthisstudy.  Itreveals
thatthefuelcostaccountsformorethanhalfofthetotalcostand
theaveragecostpertonkmisevenhigherthantheaveragefreight
rate.  The fundamental issue for China’s road freight
transportation is that the lower freight rate and the rising cost
squeezetheprofitmargindowntonoprofiteventodeficit.  The
companies will lose the ability for improvement and innovation,
andfurthermore,maylosethecompetitivenessandsustainability.

AdaptiveOptimalModelandAlgorithmforDistributed
InventoryAllocationBasedonSteinerTree
ShubinSi1,HongyanDui1
1NorthwesternPolytechnicalUniversity,ChinaThispaperpromotesanadaptiveoptimalmodelandalgorithmfor
the distributed inventory system which includes one plant, m
candidate distribution centers and timevarying customers. Theinventorycontrolpolicy(Q,s)isusedinthedistributedinventory
system.Firstofall,weadopttheoryoftheweightedgraphtobuilt
a mathematical model, which can convert general optimalmathematicalmodelofthedistributedinventoryallocationtothe
weighted graph optimal model. Secondly, an adaptive optimalalgorithm based on Steiner tree theory is presented to solve themathematical model above. Finally, the results of numerical

102 
ŗŖŘ

simulation show that the model and algorithm are effective. We
discussthesensitivityofpotentialcostreductiontothechangesofinventory key parameters, such as demand of customers and thedistributioncenterinventorycapacity.
ResearchonCollaborativeInnovationSystemofAutomobile
ManufacturingSupplydemandNetwork
ZhaofangMao1,GangWang2,XiaomeiLi1
1TianjinUniversity,China
2TianjinFAWXialiAutomobileCo.Ltd,ChinaTheeconomiccrisisbrokeoutin2008hasstronglyimpactedglobal
automotive industry. Whereas, under the support of Chinese
automotive industry rejuvenation program, Chinese automotive
industry has obtained giant favorable turn in 2009, and becomes
theonlycountrywhichcouldincreasetheautomobileproductionandsalesvolumeandgetsatisfiedprofitsinthewholeworld.The
program also emphasizes that Chinese enterprises should carryout selfbrand strategies and improve independent innovative
abilities.OnthebasisofsystematicinvestigationtoseveralChineseselfbrandautoenterprisesandjointventurecompanies,thispaper
firstly reveals the common problem of current automotive R&D
system, and then establishes automobile collaborative innovation
management model based on lean design thinking. Finally, it
makesanalysistomutualrelationshipandcollaborationfactorsofenterprises’ internal departments and enterprise external
organizations in R&D process. Only to put lean design thinkingthroughthetotalproductlifecyclefromproductconceptualdesignto the product aftersales service, could Chinese automotive
industryachievetheoverallcollaborativeindependentinnovation.

AgentsforSupportingUtilityTradeoffofNegotiationbetweenConstructionContractorandSuppliers
R.J.Dzeng1,NangFeiPan2,PeiRuWang1
1NationalChiaoTungUniversity,Taiwan
2NationalChengKungUniversity,TaiwanThis research describes a decisionsupport model that helps
business bargainers explore negotiable options for theprocurementintheconstructionindustry.Theproposedmodelis
consisted of three software agents. One agent supports thecontractors’ decision by allowing them to input their negotiation
preferences,andanothersupportsthesuppliers.Eitherofagentsis
notawareofthepreferencesoftheother.Thethirdagentplaystheroleofmiddlemanwhoreceivestheproposalsfrombothsidesand
search for optimal negotiation result in terms of total utility.
Compared to the actual agreement specified in the two surveyed
project contracts, the negotiation results suggested by the model
increased the total utility by as high as 10% based on thepreferencesofhumanbargainers.
ElectricityFuturesPriceForecastingBasedonErrorCorrection
Model
LongZhang1,BinqiHu1,TaoCheng1,YongZhou1,YongxiZhang2,Shaoyuan
Lai2
1HunanElectricalPowerDispatchandCommunicationBureau,China
2ChangshaUniversityofScienceandTechnology,ChinaThispaperanalysestheforecastingpriceofelectricfuturesatPJM
power market. An error correction model is proposed to forecast
price of electric futures. The model contains not only the lagged
variablessuchas:futurespricesandspotpricesbutalsoincludes
the long relationship between the futures prices and spot prices.
Resultsshowthatthespotpriceisanimportantinfluencefactorin
theforecastofpriceofelectricfutures.Furthermore,thespotpricesand futures prices are cointegrated, namely inthe short term thespot prices and futures prices possibly deviate from theequilibrium condition, but in the long run they keep up theequilibrium relation. Finally, the proposed model is successfully
applied to the price of electric futures forecast of the PJM power
market.AnIntegerProgrammingModelforLoadOriented
ManufacturingControlHaoyunYan1,HongyuLi2
1ShanghaiDianJiUniversity,China
2FudanUniversity,ChinaOrderReviewandRelease(ORR)isacomprehensiveapproachto
jobshop scheduling. LoadOriented Manufacturing Control
(LOMC)isaneffectiveORRmethod,anditrestrictstheworkload
ofworkstationsbyperiodicallyreleaserightordersintoworkshop.
Whenselectingorders,“balancingworkload”and“meetingorderdue date” are two contradict objectives. LOMC puts moreemphasis on the latter. However, previous studies show that“balancing workload” is quite important, and priority should be
givento“balancingworkload”whenorderduedatesshowsmall
difference.SoitimprovestheorderreleaseprocedureofLOMCby
applyinga01integerprogrammingmodeltocoordinatethetwo
objectives delicately. The new method is named ILOMC
(Integerprogrammingmodelbased
LOMC).
Simulation
experimentshavebeencarriedouttocompareLOMCandILOMC.
SimulationresultsshowthatILOMCoutperformsLOMCasitcan
betterbalanceworkload.
AMachineSetupModelforTFTLCDCellBackEndProcess
YungChiaChang1,PingShunChen2,PeiChunChen11NationalChiaoTungUniversity,Taiwan
2ChungYuanChristianUniversity,TaiwanThe cell process is the main part of thinfilm transistor
liquidcrystal display (TFTLCD), and can be divided into
frontend process and backend process. Since the production
machinesofthecellprocessarethecriticalresources,maximizingthe machine utilization and minimizing the loss of capacity
becomethemajorconcernforproductionplanning.Thisresearch
studiestheschedulingofmachinesetupsinscribingandbreakingstationandintestingstation(socalledthecellbackendprocess).A
customizedmachinesetupdecisionsupportsystemisproposedto
assist shopfloor workers in the backend process scribing and
breaking station and testing station of a 5th generation TFTLCD
production facility to determine an appropriate timing to set up
machines. Through a simulation study, it is found that thethroughputoftheproposedscheduleandthemachinesetupeffort
inthebottleneckstationarebothoutperformedtheonesobtainedbycurrentmethodsemployedinthisfacility.
DesignofMultijobCustomerOrderControllingMechanisminComputerAidedProcessPlanningandScheduling
XiangZhang1,WeiWang1,ChenYe1,GuoxinWang1
1BeijingInstituteofTechnology,China

Customer order planning and scheduling (COPS) is an integralpart of computer integrated manufacturing system (CIMS).
Although many scheduling approaches have been proposed, thetwo features, i.e. the efficiency and the single shipment
requirement are seldom considered simultaneously. Also thedesignofcontrollingmechanismforCOPSislack.Inthisstudy,we
designacontrollingmechanismtoaccountforboththeefficiency
and the single shipment requirement by presenting two new
measures, i.e. the critical ratio of the order and the ratio of order
completion.Furthermore,werecommendafivestepprocedureto
operationalize the proposed controlling mechanism. This helps
easily identify the order fulfillment statue and provide usefulfeedback to the COPS system, thus helping develop a more
effectiveandefficientCIMS.

MinimizingWeightedNumberofTardyJobsonUnboundedSingleBatchingMachinewithFamilyJobs
RuiZheng1,HongyuLi1
1FudanUniversity,ChinaBatching machines are encountered in many different
environments.Thebatchingmachineisabletoprocessanumberofjobs simultaneously as a batch. The scheduling problem to
minimize weighted number of tardy jobs on a single batchingmachinewithfamilyjobsisproposed.Thebatchsizeisassumedtobe unbounded and the processing time of a batch is equal to thelongestprocessingtimeofthejobsassignedtoit.Jobsthatbelongtodifferentfamiliescannotbeprocessedinasamebatch.Forthe
problem with fixed number of m families and n jobs, a
pseudopolynomial time dynamic programming algorithm is
presented.
ADEAEvaluationofSoftwareProjectEfficiency
ZijiangYang1,JosephParadi2
1YorkUniversity,Canada
2UniversityofToronto,CanadaSoftware production has become a focus of major economic
activitiesallovertheworld.Thispaperpresentsanevaluationof
63 software projects in a big Canadian bank using Data
Envelopment Analysis (DEA). DEA model was developed to
measure software project efficiency focusing on the factors that
affectsoftwareproductivityandsuggestionswereofferedonhow
DEAcouldbeusedtoimprovetheirsoftwareproductionmetrics. 
Finally, potential management uses of these DEA results were
presented.
GeneratingLargeScaleNetworkforSolvingtheFlowNetworkProblems
ShinGuangChen1
1TungnanUniversity,TaiwanSince network analysis has been a formal topic in Operations
ResearchaswellasinReliability,researchersmayneedtovalidate
theirmodelsortheorieswithlargescalefeasiblenetworksfortest.
This paper proposes an algorithm to generate a large scale
capacitated/uncapacitated flow network for applications.
Conventionally, NETGEN is employed for such purposes.
However, this program is about 30 years old and no algorithms
availableforverifyingthepropertiesofthegeneratednetworks.In
this paper, a theoretical aspect and new features are addressed.
This algorithm is not an extension of NETGEN. The same 40
benchmarks of NETGEN are compared in this paper. NETGEN
had a limited size of 8000 nodes and 35000 arcs in different
networks.Thelimitsofnodesandarcsarenotconstrainedinthe
proposedalgorithm.UnlikeNETGENinvolvingthousandlinesof
codes, a sample code of no more than 40 lines is tested for
examples.
ANovelApproachforCrossoverBasedonAttributeReduction
–aCaseof0/1KnapsackProblem
HsuHaoYang1,ShihWenWang1,HuiTingKo1,JinChengLin1
1NationalChinyiUniversityofTechnology,TaiwanThispaperproposesamethodologythatincorporatestheprocessof attribute reduction in rough sets into crossover in genetic
algorithms(GAs).Wedeveloptwoalgorithmsonthebasisofthe
methodology. The first one selects the crossover points either by
attributereductionorrandomly;thesecondoneselectsthepoints
onlybyattributereductionandnocrossoverotherwise.Westudy
0/1knapsackproblemduetoitsNPhardcomplexityandsolutionnature of binary form, and conduct experiments against typical
GAs. According to the preliminary results, the incorporation of
attribute reduction appears to generate larger means of final
solutions and smaller standard deviations of final solutions,
especially in the presence of tighter capacity. That is, bettersolutionqualityandmoreclusteredsolutionsareobtained.
AnAffinelyAdjustableRobustOptimizationApproachto
EmergencyLogisticsDistributionUnderUncertainDemands
FengTang1,Lingzhang1,Junhuang1,Wenguoyang1
1GraduateUniversityofChineseAcademyofScience,ChinaAfter disaster, effective distribution of relief commodities to theaffectedareasisvitaltominimizetheloss.Generallyspeaking,theexact demand data are hard to obtain immediately after thedisaster, which will cause difficulties to the decisionmakingprocess.Inthispaper,wepresentapredictionmethodofthereliefdemands after an earthquake. We also propose a distribution
modelconsideringthesatisfactionrateofthereliefdemandsand
distribution cost. The uncertain demands are addressed by theAffinelyAdjustableRobustCounterpart(AARC)methodwhenthemodel is solved. Finally, a numerical experiment is given to
demonstratethecomputationalefficiencyoftheproposedmodel.



103
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AnEffectiveLinearApproximationMethodforGeometricProgrammingProblems
ChiaHuiHuang1,HanYingKao2
1KainanUniversity,Taiwan
2NationalDongHwaUniversity,TaiwanAgeometricprogram(GP)isatypeofmathematicaloptimization
problem characterized by objective and constraint functions,
whereallfunctionsareofposynomialform.TheimportanceofGP
comes from two relatively recent developments: (i) new solution
methods can solve even largescale GP extremely efficiently and
reliably; (ii) a number of practical problems have recently been
found to be equivalent to or approximated by GP. This study
proposes an effective linear approximation method for solving
geometricprogrammingproblems.
ModelingaBiCriteriaTwoStageAssemblyFlowShop
SchedulingProblemwithSequenceDependentSetupTimes
YasamanMaboudian1,RasoulShafaei1
1KhajeNasirUniversityofTechnology,IranIn this paper, we address a twostage assembly flow shop
schedulingproblemwithsequencedependentsetuptimes,which
minimizesmakespan(C_max)andmaximumtardiness(T_max)as
objectives. In this problem, there are n products to be produced;
eachproducthasmuniquepartstobeprocessedconcurrentlyonm parallel machines at first stage, with each part on a specified
machine. At the second stage final products are made byassembling m parts on a single machine. Sequence dependent
setup times in both stages are considered as an important
presumptiontodeclareamorerealisticproblem.First,theproblem
is formulated by a nonlinear mathematical model and a lower
boundfortheproblemisproposedandsomeinstancesofdifferentand fairly small size problems are generated and solved using
Lingo 8.0 optimization software. Finally, the obtained results are
comparedwiththoseoftotalenumerationandconcludingremarks
aremade.

EfficientPoliciesforanInventorySystemwithPowerDemand
PatternandMixtureofBackordersandLostSales
JoaquinSiciliaRodriguez1,JaimeFeblesAcosta1,ManuelGonzálezDela
Rosa1
1UniversidaddeLaLaguna,SpainIn this paper we study an inventory model where shortages are
allowed. We consider that the demand follows a power pattern.
During the shortage period a  fraction of the demand is
backlogged and the remainder are considered lost sales.  The
objective consists of determining the lot size and the order levelsuch that thetotalinventorycostperunittimeisminimized. We
presentageneralproceduretoobtaintheoptimalinventorypolicy
andtheminimumassociatedcost. ModelingPhysicalSystemsforFailureAnalysiswithRate
CognitiveMaps
ManuAugustine1,OmPrakashYadav2,RakeshJain1,AjayPalSingh
Rathore1
1MalaviyaNationalInstituteofTechnology,India
2NorthDakotaStateUniversity,UnitedStatesThis paper introduces a new modeling framework for failure
analysis (FA) of physical systems namely “Rate cognitive maps”.
The proposed cognitive map based framework provides a robust
approachforidentifyingalargevarietyofpossiblefailuremodes
in a dynamic environment through a new cognitive inference
process. While this methodology allows the identification of
possible failure modes at multiple levels of abstraction, thenetworklikerepresentationofphysicalsystemsmakesiteasierto
tracktherootcausesofidentifiedfailuremodes.ADistributionReverseLogisticsModelDesignBasedonGreenSupplyChainManagement
XiaoqingGeng1,YuWang1,CuiSun1
1TianjinUniversityofFinanceandEconomics,China
Reversedistribution,orthemanagementofproductreturnflows,
inducedbyvariousformsofreuseofproductsandmaterials,has
received growing attention throughout this decade. Growing
green concerns and advancement of green supply chain

104 
ŗŖŚ

management(GSCM)conceptsandpracticesmakeitallthemore
relevant. Built on the concept of GSCM, this paper presents amathematicalprogrammingmodelforaversionofthisproblem
howtoconstructadistributionmodelforreverselogistics.Dueto
thecomplexityoftheproposedmodel,wegiveaheuristicsolution
methodology for this problem. The solution methodology
complements a heuristic concentration procedure, wheresubproblems with reduced sets of decision variables are
iteratively solved to optimality. Computational tests demonstrate
that highquality solutions are obtained while expending modest
computationaleffort.

CombinationofArrivalRatePredictionMethodandthe
G/G/1/KPollingSystemwithklimitedServiceDisciplineShinYeuLin1,ShihChengHorng2
1ChangGungUniversity,Taiwan
2ChaoyangUniversityofTechnology,TaiwanIn this paper, we proposed an arrival rate prediction method to
combinewiththepreviouslydevelopedordinaloptimization(OO)
theory based algorithm for the G/G/1/K polling system with theklimited service discipline so as to achieve the realtimeapplication purpose. We employ the BoxJenkins method for
predicting the arrival rate every  d_t period, which is thecomputationtimeoftheOOtheorybasedalgorithm.Thepredicted
arrivalrateswillserveasthecurrentarrivalratesintheOOtheory
based algorithm. We have tested the proposed method by
comparingwiththecasesofusingtheactualarrivalrateatt+d_t,
which is considered as the ideal case, and the arrival rate at t,
which is considered as the case without prediction, in the OO
theorybasedalgorithm.Thetestresultsshowthattheperformance
ofthecasewithoutpredictionis11.6%worsethantheidealcase,
while the proposed method achieves a performance of only 4.5%
worsethantheidealcase.
ParticleSwarmOptimizationBasedMachineArrangementfor
FillingConstructionofRockfillDams
JunweiZeng1,LiWang1,TingliangWang1,WenzhuoFan1,HuiGao1
1BeihangUniversity,ChinaThefactorsthatcaninfluencetheequipmentoptimizationinfilling
constructionofrockfilldamareexplainedbyanalyzingthefilling
systemofrockfilldamsinthispaper,andanoptimizationmodel
forequipmentorganizationoffillconstructionofrockfilldamis
established,inwhichtheminimumofunbalanceddegreeoffilling
intensity is taken as the objective function with constraint. Thequantumdiscreteparticleswarmoptimizationisusedinthemodelsolution. Based on the optimization model and algorithm, thehydraulicengineeringconstructionmanagementdecisionsupportsystemisdevelopedbyusinganobjectorientedmethodology.The
system is applied to a practical project successfully to obtain theoptimumsolutionofequipmentorganization.
FiniteTimeRuinProbabilityforNonstandardPoissonModel
withDifferentInterestRates
TaoJiang1,LiyanWen1
1ZhejiangGongshangUniversity,China

Inthispaper,thefinitetimeruinprobabilitywithdifferentinterest
rates for nonstandard Poisson model is considered. Under theassumptionsthattheclaimarrivalprocessisnonstandardPoisson
process, i.e. nonhomogenous and conditional Poisson process,
and the claimsize is subexponentially distributed, some simple
asymptotic formulae of ruin probability within finite horizon are
derived. The results we obtained extended the correspondingconclusionofrelatedreferencesforordinaryPoissonriskmodel. 
AnalysisofNonhomogeneousInputDataUsingLikelihoodRatioTest
IssacShams1,KamranShahanaghi1
1IranUniversityofScienceandTechnology,Iran
Performing an accurate input analysis in simulation
experimentation basically involves selecting the exact probability
distributions of random input variables. Frequently in practicethese inputs are not constant over time i.e., the underlying
distributionmaybeaffectedbytheirtimedependentparameters.
Inthispaper,weproposeanapproachthatcanidentifywhetheror
not a set of observations follow an identical distribution in aspecific period. The model is formulated in a base of likelihood
ratio test in the case that input observations come from
nonhomogeneous exponentially random variable. Finally,
performance comparisons are explored through simulation
studies.ComparisonStudyofThreeDiversePassiveHydraulicEngineMountsYunxiaZhang1,TingHao1,WenbinShangGuan2,QishanFeng3
1ShanghaiNormalUniversity,China
2SouthChinaUniversityofTechnology,China
3ShanghaiGeneralMotorsCorporationLtd,ChinaTo describe the behaviors of vibration isolation, the dynamic
models for three types of Passive Hydraulic Engine Mounts
(PHEM) were developed in this paper respectively. The stateequations were then introduced and solved by means of theLumpedParameter method and the Bond Graph procedure.
Numericalresultswerepresentedforbothlowandhighfrequency
responses. Then, comparative analyses were carried out.
ComparisonsshowedthatthePHEM(withinertiatrack,decouplerandthrottle)behavedthebestdynamiccharacteristicswithmeans
of frequencydependent and amplitudedependent. The
bandwidth of frequencies was also extended to cover highfrequencies,whichcouldbethemostfavoriteperformanceforthe
researchersandcarmanufactures.
SimulationTechnologyforNCTubeBendingProcess
ZhanDiGao1,ChengTongTang1,AnMingChen1
1BeijingInstituteofTechnology,ChinaThe collisions among a tube, dies and components of a bender
oftenhappenintubebendingprocessandformingqualityofthe
tube will be damaged badly. Simulation technology for tube
bending process is proposed to solve the problem. Assembly
model and kinematics model for CNC tube bender are set up by
analyzing the motion characteristics in tube bending process.
Algorithmforcollisiondetectionwithcompoundcontainingboxes
ofOBBandAABBsisproposed,andexpandableOBBtreeoftube
segmentsisconstructedtoimproveefficientofcollisiondetection.
The simulation system for tube bending process is developed to
detectcollisionefficiently.Frameworkandfunctionmodulesofthesimulationsystemareintroducedindetail.Thesimulationsystemis feasible by comparing the simulation result with the practical
tube bending. The simulation technology for NC tube bending
processmakesitpossiblefortubingmanufacturetochangefromtraditionalmodetodigitalandpredictablemode.
PerformanceofShipQueuingRulesatCoalExportTerminals
TengkuRasydanTengkuAdnan1,DavidSier2,RaafatIbrahim1
1MonashUniversity,Australia
2CSIRO,Australia


Shipping of bulk products such as coal, ore, grain and
petrochemicalproductsisanimportantpartofmaritimelogistics.
We study the port operations at two coal export terminals that
have experienced substantial queuing in recent years.  Both
terminalsareoperatedbyasingleportoperatorandserviceships
thatcometopickupdifferentbrandsofcoal.Thepresentworkis
part of a larger study to meet throughput requirements while
achieving acceptable ship waiting times before being loaded. We
focus our analysis on priority rules of how ships are routed into
berths from a queue outside the terminals. Discreteevent
simulation was used to understand the effect of using different
rules for routing ships at various throughput requirements. The
simulation model considered scheduled and unplanned
breakdowns of loading machines, the influence of ship age on
loadingratesandproductunavailabilityattheport.Performance
profilesaregeneratedforeachrule.
CongestionControlofTcp/aqmNetworks:  Doesthe
SimulationToolChangeResults?
TeresaAlvarez1,AnuarSalim1,MohamedBolajraf1
1UniversityofValladolid,SpainThesimulationofcongestioncontrolalgorithmsofTCPnetworks
is discussed in this paper. Simulation is a widespread procedure
for testing and understanding how real systems evolve. Internet
hasagreatimpactinoursociety.Everyonewantsfastandreliablelinks, but sometimes congestion happens because, the network
delayandthenumberofusersfluctuatefromonemomenttothenext. There are different approaches for dealing with congestion:
classical (such as drop tail or RED) or process control techniques(PID,predictivecontrolorfuzzy).Futureengineersneedtolearn
aboutthistopic.So,itseemslogicaltousesimulation,but,which
toolsshouldweuse?Thispaperpresentsacomparisonusingthree
different simulation programs: Matlab, EcosimPro and ns2.
Resultsshowthatdependingonwhatwewant,weshouldchoosedifferenttools.
IntegratedDesignUsingDynamicSimulationofReverseOsmosisPlants
LuisPalacin1,TadeoFernando2,CesardePrada2
1CentrodeTecnologiaAzucarera,Spain
2UniversityofValladolid,SpainThispaperpresentsaproposalforoptimaldesignofdesalination
plants using dynamic simulation.  In particular it is shown howusing integrated design based on simulation, the plant structure
can be improved and a better operation point can be achieved,
withsignificantcostreductions.Thisintegrateddesigntakesinto
accountthecontrolstructureforthefinalplant(predictivecontrol)
and the plant objectives: fulfil the changing water demand,
minimizingthe energyconsumptionandavoidingunderflowsor
overflows of the storage tanks, taking into account several
restrictions: operation limits, physical restrictions of the pumps
andthenecessityofperiodiccleanings.

AnApproachCombinedResponseSurfaceMethodandParticle
SwarmOptimizationtoShipMultidisciplinaryDesign
Optimization
HeshamGorshy1,XuezhengChu1,LiangGao1,PeigenLi1
1HuazhongUniversityofScienceandTechnology(HUST),ChinaShip design is a complex endeavor requiring the successfulcoordination of many different disciplines. According to various
disciplines requirements, how to get a balanced performance is
imperative in ship design.  Thus, a allinone Multidisciplinary
Design Optimization (MDO) approach is proposed to get theoptimum performance of the ship considering three disciplines,
structure;cargoloadsandpowerofpropulsion.InthisresearchaLatin Hypercube Sampling (LHS) is employed to explore thedesignspaceandtosampledataforcoveringthedesignspace.Forthe purpose of reducing the calculation and saving the developtime,aquadraticResponseSurfaceMethod(RSM)isadoptedasan
approximation model for solving the system design problems.
Particle Swarm Optimization (PSO) is introduced to search theappropriate design result in MDO in ship design. Finally, thevalidity of the proposed approach is proven by a case study of abulkcarrier.
EvaluatingtheInformationSystemsSuccessofERP
ImplementationinTaiwan’sIndustriesWenHsienTsai1,TsenShuTsaur1,YuWeiChou1,JauYangLiu1,JuiLing
Hsu2
1NationalCentralUniversity,Taiwan
2FengChiaUniversity,TaiwanEnterprise Resource Planning (ERP) system serve enterprise to
integrate both business processes and information systems withtransmission accuracy and realtime requirement. This work
presentsacompletelysurveyofTaiwan’sfirmsthatfocusontheir
implementating packaged ERP system. The objective was to
evaluate the information system performance by theDeLoneMcLean Model (1992) of information systems success, to
measure the service quality provide by ERP system vendor and
consultantpresentedbyParasuraman,etal.(1988)methodoffive
dimensionsofservicequality,andalsotoexaminetherelationship
between service quality and system performance using StructureEquationModeling(SEM)technique.Finally,theresultshowsthatthe enterprises in Taiwan have higher service quality supportedfrom ERP system vendor and consultant will make better
performanceinERPimplementation.



105
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RoyaltyAnalysisforBOTProjectsBasedonTheNegotiation
Viewpoint

MulticriteriaEvaluationModelforaSoftwareDevelopmentProject

ChaoChungKang1,ChengMinFeng2,ChiuYenKuo2
1ProvidenceUniversity,Taiwan
2NationalChiaoTungUniversity,Taiwan

ChangLinYang1,RongHwaHuang1,MingTaHo1
1FuJenCatholicUniversity,TaiwanThisstudyconstructsthreeroyaltynegotiationmodels,includingthe lumpsum royalty, operational revenuebased royalty, and
operationaloutputbasedroyalty,usingthebilevelprogramming
approach. In addition, this paper also develops the heuristic
algorithm for bilevel programming problem for the government
andtheprivatesector.Anumberoffactorswereincorporatedinto
thisalgorithmincludingconcessionrate,timevaluediscountrate,
learningrateandnumberofnegotiations.InvestigationofERPImplementationProblemsinOrganization
Environment
WenHsienTsai1,WanRungLin1,SinJinLin1,JuiLingHsu2
1NationalCentralUniversity,Taiwan
2FengChiaUniversity,TaiwanIn this study, the effect of ERP implementation problems on ERP
performance improvement level is explored about organization
environment risk, and DeLone and McLean’s IS success model is
used to measure ERP performance improvement level. Our
research results indicate that the most frequent
postimplementation problems is in top managers’ participation,
and then firm’s policies and process, project redevelopment,
organization transform and organization environment
transformation,respectively.
ResearchontheInstitutionalInnovationofAgentConstruction
SystemforGovernmentInvestmentProject:APerspectiveof
CriticalGovernanceFactorsYilinYin1,MinYan1
1TianjinUniversity,China

TheAgentConstructionSystem(ACS)forgovernmentinvestment
projectisaprimarysolutionforinvestmentsystemreformationin
China mainland. However, ACS has encountered some problemsinitsimplementation.ByanalyzingtheinstitutionalissuesinACSandthecontractualstructureinAgentConstructionProject(ACP),
it identified Critical Governance Factors (CGFs) with project
governance analysis framework at three levels of institutional
design. On the basic of these CGFs, it analyzed the current
implementation situation of ACS in some regions and main
problems of ACS implementation at three different levels. In
addition, the article has presented some institutional innovation
methods for those problems in relation to these levels. It can be
concluded that the ACS reformation should took these methods
intoaccountandformulated moresuitablemeasurementsforthesounddevelopmentofACS.
TheRelationshipBetweenPlanning&ControlRiskandERP
ProjectSuccess
WenHsienTsai1,SinJinLin1,WanRungLin1,JauYangLiu1
1NationalCentralUniversity,TaiwanEnterpriseresourceplanning(ERP)projectshaveoftenbeenfoundtobecomplexandriskytoimplementinbusinessenterprises.Thus,anunderstandingoftheriskfactorsinherentinimplementingERP
projectscanhelptoreducetheincidenceoffailure.Theresultsnot
onlyrevealedwhichplanning&controlriskfactorsareassociated
with ERP project implementation, but also showed that
management must be aware of the critical risk factors and their
impact on ERP project success. Based on this study’s findings,
management must mitigate or eliminate significant risk factorssuch as schedule overrun, budget overrun, unclear goals, and
ineffective communication. This intervention would increase thesuccessrateofanERPproject.
106 
ŗŖŜAlthoughtheeffectivenessofaprojectisdeterminedbythelevelthe project achieves, fairly and objectively assessing theeffectiveness of an ad hoc model of project management is ofpriorityconcern.Sinceenterprisestypicallyhavelimitedresources
for project, companies also want to review how many economic
benefitsarecreatedbythecostsofprojectinputs.However,some
benefits are not easily quantified. This study focuses on project
construction and assesses the effectiveness of the proposed
evaluation model. This model has four dimensions: commercial
effectiveness; customer relationship; execution process; and,
organizationalgrowthandinnovation.Intotal,themodeluses50
criteria.TheAnalyticalNetworkProcess(ANP)proposedbySaaty
is utilized to determine the importance of weights for eachdimension,strategicsubjectandmeasurementindicator.

Handsand:AToolforSimulatingHandoverTechniquesin
CellularNetworks
TeresaAlvarez1,JavierCrespo1,EduardoHernandez1
1UniversityofValladolid,SpainThispaperpresentsHANDSAND,atoolforlearningandtestingdifferent handover techniques when cellular phones move fromone cell to another. It has been implemented using Arena, a
discrete event based simulation environment. The importance of
cellular phones in today’s communications cannot be denied.
Fifteen years ago, mobile communications were something rareand unusual, but now, almost everyone has one or more cellular
phones. Not too many people, however, understand thistechnology. This application presents different handover
techniquesandhowresultscanbeanalyzed.Itisintendedforuse
with Computer Science and Telecommunication students. The
objective is to try different handover techniques and compare
results.Session
TechnologyandKnowledgeManagement7
Date
12/11/2009Time
09:0010:30
Room
LuxembourgI
Chairs
FernandoTadeo,ChienChiangLin
KnowledgeManagementandInnovation:TheMediatingEffects
ofOrganizationalLearning
ShuHsienLiao1,ChiChuanWu1
1TamkangUniversity,TaiwanTherelationshipbetweenknowledgemanagementandinnovation
is very critical in knowledge economics However, without goodcapability of organizational learning, one organizational can’tretain some important knowledge management practices and
increaseinnovation.Thisstudytriestosetamodelfiguringoutthemoderatingeffectsoforganizationallearningbetweenknowledgemanagement and innovation based on Common Wealth
Magazine’sTop1000manufacturersandTop100financialfirmsin
Taiwan 2007. The result reveals that the relationship among
knowledge management, as well as organizational learning and
organizational innovation utilizing structural equation modeling.
The results show that organizational learning is the mediatingvariable between knowledge management and organizational
innovation. Therefore, knowledge management is an important
input, and organizational learning is a key process, thenorganizationalinnovationisacriticaloutput.

InformationSharingBasedonSocialNetworkConstruction
UnderDynamicAllianceEnvironment:ASimulationStudy
XiaoboWu1,WeiDou1,LuxiChen1
1ZhejiangUniversity,ChinaThispaperexaminedthesocialnetworkconstructionmodebased
on connected network component under dynamic alliance
environment.Weassumethatfirmsinoneindustryparticipantin
alliances dynamically and simulation results show how thealliance network factors influence the social network information
sharing performance. Four propositions in a longterm and no
extremevaluecontextarebuilt:first,theprobabilityanincumbent
is chosen to become a member of a new alliance has a invertedUshape effect on information sharing performance; second, theprobability that the alliance being assembled will include aprevious collaborator of an incumbent on the alliance has ainvertedUshapeeffectoninformationsharingperformance;third,
theinitiatealliancesizehasapositiveeffectoninformationsharing
performance; fourth, the max time during which a firm is not in
any alliance has a positive effect on information sharing
performance.
CustomizationProcessAppliedtotheDesignofAssistiveDevices

RelationshipbetweenKnowledgeSharingandAbsorptiveCapacityMediatedbyOrganizational  andTechnologyFactors:
aConceptualModel
LucianaAndrawina1
1BandungInstituteofTechnology,IndonesiaThecurrenttoughercompetitionhasestablishedtheleadingroleofknowledgeas thecapitalinordertogaincompetitiveadvantage.
Knowledge has become significant resources to the company to
innovatecontinuously.Knowledgeisembeddedintheemployees
and created by the employees as well; therefore, the companies’
ability to innovate will depend on it’s employees knowledge
sharing behavior and absorptive capacity. This study develops aconceptualmodeltoexplaintherelationshipbetweenknowledge
sharing and absorptive capacity influenced by moderatingvariables, namely organizational factor and technology factor.
Knowledge sharing which consists of donating and collectingknowledgeisconsideredtohaveinfluencetowardstheemployee’s
motivationandability.Thetwomoderatingvariablesconsideredin
thisstudyaretopmanagementsupportfromorganizationalfactor
andinformationandcommunicationusefromtechnologyfactor.KnowledgeSpilloverofCoreHumanIntelligenceinIndustry
ClusterHongCai1,QiliLian1,QinLi2
1HuazhongUniversityofScienceandTechnology,China
2ZhengzhouUniversity,ChinaOne decisive element for the development of industry cluster is
humanintelligencedeployedespeciallythosewhopossessthecoreand decisive knowledge for the potential development of local
district. How to manage their knowledge to the most possible
extentbecomeessential.However,literaturesonthisthemeneedto
beintegratedandanalyzedtodrawaclearmap.
Inthisresearch,firstlycorehumanintelligenceforindustryclusterare distinguished based on characteristics of industry cluster.
Knowledgemanagementmethodforthisspecialgroupofresearchtarget is discussed. Next, a survey is conducted in ZhongguanVillage,amostconcentratedareaofITindustryclustersinBeijing. Interviews and questionnaires are adopted. Finally, thecharacteristicsandinfluencesofknowledgemanagementforcore
humanintelligenceinITindustryclusteraresketchedout.HungBinWang1,DingBangLuh1,KuoLiHuang2,RainChen21NationalChengKungUniversity,Taiwan
2SouthernTaiwanUniversity,Taiwan


There has been a considerable amount of research on assistive
device design, yet there is a lack of investigation concerning thedesignprocess.Existingassistivedevicedesignismainlyfocusedon customization design, with research and design commonly
undertakenwithafocusoncasestudies,yettheburdenofassistive
device customized design faced by the economically
disadvantagedanddisabledisevengreater.Thisresearchisbased
mainly on the USERfit assistive device design process. It
introducestheconceptoftailoredcustomizationintotheassistive
device design process and adds expert evaluation, resulting in anewassistivedevicedesignprocessTheTailoredCustomization
Assistive Device Design Process, TCADDP. This research
continuesbyusingassistivedrawingsasexamples,channelingthe
TCADDP into the assistive drawing devices for children with
CerebralPalsy,andthroughexpertevaluationandrevision,provesthat assistive drawing device can improve other drawingsituations faced by the physically disabled, and verifies that theTCADDP can simultaneously satisfy the usage and economic
demands of the disabled in assistive device design, and help a
greaternumberofpeoplewithdisabilities.





107
ŗŖŝ


Session
TechnologyandKnowledgeManagement8
Date
12/11/2009Time
11:0012:30
Room
LuxembourgI
Chairs
BarbaraCimatti,TomokoSaikiAMetaAnalysisoftheInnovationIssue:BasedontheTechnologyManagementField
ShannBinChang1,ShuMinChang2
1LingTungUniversity,Taiwan
2NanKaiUniversityofTechnology,TaiwanTechnology Management is an emerging discipline in social
science, which not only has high complexity, but also combines
multipleknowledgesystems.Whathavebeenthemajorissuesof
technologymanagementduringthepasttwodecades?Whichone
issueisthecoreissueoftechnologymanagement?Ifwelookatthejournals which were published after 1980, including Research
Policy, Technovation, IJTM, IJIM, we find the word “Innovation”
was appeared frequently appears in the titles of papers and thenames of the journals. That means “innovation” is a very
importantissueoftechnologymanagement.Thispaperusesmeta
analysistoexaminetheliteratureabouttheinnovationissueinthe
technology management field, and to achieve the following twoobjectives: 1. finding the major journals devoted to innovation
issues;and2.analyzingthebasicprofileofinnovationliteratures.
Finally,thispaperprovidesthebasisfortwofuturestudiesattheendofthispaper.

ApplyingRoughSetTheoryinEvaluatingtheCompetitiveness
ofModernServiceIndustryinGuangdongProvince
WenjingYu1,YuanbiaoZhang1,MinglangCui1,ZhouLi1
1JinanUniversity,ChinaIn this paper, we make an attempt to introduce rough set theory
intoanevaluationmodelingapproachofmodernserviceindustry
competitiveness.Sinceitsproposalin1982byZ.Pawlak,roughset
theoryhasalreadybeensuccessfullyappliedtoaseriesofresearchdomains. Surprisingly however, the approach has never been
applied to modeling industry competitiveness evaluation. In thispaper, we design the evaluation index system of modern service
industry,buildacomprehensiveevaluationmodelbasedonroughset theory and evaluate the competitiveness of modern service
industryinGuangdongcomparedwiththeother13provincesand
citiesinChina. Wefurtherpointout theexistingproblemsof thedevelopmentofmodernserviceindustryinGuangdongprovince
andputforwardsomesuggestions.

PredicttheTrendofInformationTechnologyKnowledge
AppliedinHealthcareManagement
HongFengLai1
1NationalUnitedUniversity,TaiwanThe information technology (IT) might improve the performance
ofhealthcareorganizationsandofferbetterserviceincompetitive
environment. However, it is difficult to forecast the trend of
knowledge development and to choose and introduce theappropriateones,owingtolackoftheoreticmethods.Inthispaper,
weproposeafeasibleappraisingstructurebasedongreytheoryto
predict the trend of IT knowledge items applied in the field of
healthcaremanagement(HM).Inthisstudy,weexploittheGooglescholar searching engine to collect raw data by keywords of IT
knowledge items and HM. We suppose that the numbers of
searching result including papers and books interpretingknowledge prevalence. The forecasting data is produced by grey
theory,whiletheforecastingaccuracyisindexedbymeanabsolute
percentage error. Thus, the managers of healthcare might
introduce an IT knowledge item according to its development
trendandphasestateoflifecycle.


108 
ŗŖŞResearchonKnowledgeFermentinginProductInnovation
JingbinHao1,RobertE.Williams1,LiangFang2,RenpingXu3
1UniversityofNebraskaLincoln,UnitedStates
2ChinaUniversityofMiningandTechnology,China
3KunmingUniversityofScienceandTechnolgoy,ChinaThe product innovation contains a series of knowledge activities,
such as knowledge assimilation, conversion, creation and
dissemination.Knowledgemanagementisthecrucialissueforthe
efficiency and quality of product innovation. In this paper,
knowledgefermenting(KF)modelhasbeenappliedtoanalyzetheprocess of product innovation. The key factors and feedback
control of knowledge fermenting are investigated to construct atheoreticalbasisforthebettermanagementofproductinnovation
inthefuture.

ExploringtheDisruptiveNatureofDisruptiveTechnology
AlanPilkington1
1RoyalHolloway,UniversityofLondon,UnitedKingdomChristensen’sideasondisruptivetechnology(DT)haveundergonemuch debate in mainstream strategy and innovation literature,
largely concerning the difficulties in their application. The mainissueseemstobetheparadoxofencouragingthedevelopmentof,
to all intense and purposes, uncompetitive technologies. This
paper uses bibliometric techniques to examine the spread and
influence of DT, and whether DT itself has behaved as a DT. In
particularascientometricanalysisoftheDTliterature–definedas
articles which cite either of Christensen’s books. The analysis
identifiestherateofspreadofDTandtheperipheryareaswhereDT has seen continued application well away from the core of
strategy and technology management. These include clearly
defined clusters in economics of market orientation, modularity,
legalperspectivesontechnologicalchange,andenvironmentaland
regionalgeography.
RoadmapfromTechnologytoIndustrialisation:TheCaseofSouthAfrica
MichaelKachienga1
1UniversityofPretoria,SouthAfrica
Economicgrowthintheemergingeconomieshasbeenattributed
to technological entrepreneurship and industrialisation. In SouthAfricatherehavebeenvariousinitiativesbythegovernmentand
privatesectortojumpstartindustrialisationandpromotenational
economicgrowth. The paper brings fresh thinking in linking the concepts of
technologycolonyandindustrialisation.Adefinitionoftechnology
colony is provided to enhance the understanding of technologytransferasastimulantofindustrialisationprocesses.Strategiesfor
promoting industrialisation and national economic growth are
discussedandrecommendationsareprovided.

Session
ProductionPlanningandControl4
Date
12/11/2009Time
09:0010:30
Room
LuxembourgII
Chairs
AnilVarma,JoaquinSiciliaRodriguezWorkloadControlwithContinuousReleaseBachSuNguyenPhan1,MartinLand1,GerardGaalman1
1UniversityofGroningen,Netherlands
Workload Control (WLC) is a production planning and control
conceptwhichissuitablefortheneedsofmaketoorderjobshops.
Release decisions based on the workload norms form the core ofthe concept. This paper develops continuous time WLC release
variants and investigates their due date performance in asimulation study. The results indicate that  while lowering
workload on the shop floor  the percentage of jobs tardy can be
reduced significantly when the appropriate release approach is
applied. However a detailed analysis also reveals that thereductionisrealizedatthecostofextremedelaysforasmallsetofjobs with high processing time requirements. To explore thepossibilitiesofovercomingthisnegativesideeffect,adaptationsofthe continuous release approaches are studied in successive
experiments. The results suggest that the continuous release
methods will need the help of e.g.  output control to avoid theextremedelays.
ASurveyofMetalWorkingCompanies’ReadinessforProcess
PlanningPerformanceMeasurements

AMethodologyofToolLifecycleManagementandControl
BasedonRFID
GuoxinWang1,HidehitoNakajima2,YanYan1,XiangZhang1,LuWang1
1BeijingInstituteofTechnology,China
2BigDaishowaSeikiCoLtd,JapanRadio frequency identification (RFID) technology offers thepossibilityofsignificantlyenhancingtoolmanagementandcontrol
process.AmethodologyoftoolmanagementandcontrolbasedonRFID is proposed. In this proposed methodology, tool
managementandcontrolprocessismainlydividedintotwostages:
tool preparation and tool usage. In the tool preparation stage, a
centralized database which includes the information of cuttingtools, fixtures, gauges, machines, parts, NC programs and work
instructions is built. These information can be transmitted
automaticallytoCAMandsimulationsoftware.Inthetoolusage
stage,usingRFIDtechnologytocontroltheprocessoftoolstorageand retrieval, presetting, condition monitoring and breakage is
discussed.Inaddition,theICchipencodingformatisgivenforthetool management and control. Finally, a tool management and
controlsoftware—FactoryManager—isdevelopedtoillustratethe
applicationoftheproposedmethodology.
AVisualCuttingToolManagementPatternforFlexible
ManufacturingSystems
GuoxinWang1,YanYan1,HidehitoNakajima2,XiangZhang1,HairuiLi1
1BeijingInstituteofTechnology,China
2BigDaishowaSeikiCoLtd,Japan

M.BahadorAryanezhad1,ArminJabbarzadeh1,AbalfazlZareei11IranUniversityofScienceandTechnology,Iran
Tool management is an important element in the efficiency of
flexiblemanufacturingsystem.Inordertosupplyfastandaccurate
results of tool preparation, a visualized cutting tool management
methodologyispresented.Intheproposedmethodology,acuttingtool management pattern and its detailed management process,
including list management, tooling management, all tools
management, standard tool management and Details of tool
managementarefirstintroduced.Onthebasisofthecuttingtool
management pattern, a visualized tool management process thatcan manage the pictures, movies and audio files of the tools and
deal with drawing composition is discussed. In addition, themanagement of insufficient tools and unnecessary tools that can
tracethestatusoftoolsandimprovethequalityoftoolpreparation
is introduced. Finally, a webbased visualized cutting tool
management system is developed based on the proposed
methodology.

AGRASPAlgorithmfortheTwoMachineFlowShopProblemwithWeightedLateWorkCriterionandCommonDueDateThis paper addresses single machine bicriteria scheduling
problemwiththeaimofminimizingtotalweightedtardinessand
weighted number of tardy jobs.   While weighted number of
tardy jobs measures the service quality provided to customers,
totalweightedtardinessquantifythemagnitudeoflatenessofeach
job. Therefore, considering both objectives, simultaneously, will
provide the highest customers satisfaction. Both objectives are
knowntobeNPhard,thus,GeneticAlgorithmishiredtosolvethe
problem. Since LPmetric method is a rigorous multiobjective
technique for making a combined dimensionless objective, it is
usedtonavigatethesearchdirectionofGeneticalgorithm.Inthisway, we can reach to some of solutions that are compatible to
decision maker’s opinion while overcoming the issue of problem
complexity. Finally for testing the efficiency of the proposed
approach,sometestproblemsaresolved.
In this paper, a metaheuristic approach for the twomachine
flowshopproblemwithacommonduedateandtheweightedlate
workperformancemeasure(F2|dj=d|Yw)arepresented.Thelate
workcriterionestimatesthequalityofasolutionwithregardtothe
duration of the late parts of jobs, not taking into account thequantityofthedelayforthefullylateactivities.Sincetheproblem
mentionedisknowntobeNPhard,atrajectorymethods,namely
GRASPisproposedbasedonthespecialfeaturesofthecaseunder
consideration.Then,theresultsofcomputationalexperimentsare
reported, in which the metaheuristic solution is compared with
exactapproachandthreeotherheuristicmethods’results.


StaffanAnderberg1,TomasBeno1,LarsPejryd1
1UniversityWest,SwedenThe paper presents an investigation regarding the potential andthe readiness for implementing performance indicators and
performance measurement systemsof theprocessplanningworkfor metal working companies. The paper is based on aquestionnaire survey distributed to process planners in theSwedish metal working industry. The main outcome of theinvestigation is a foundation for understanding theimplementationofperformancemeasuresoftheprocessplanningworkforCNCmachining.Thesurveyrevealedafewstrengthsand
shortcomingsinthestudiedcompanies.

CombinationofGeneticAlgorithmandLPmetrictoSolve
SingleMachineBicriteriaSchedulingProblemAmirhasanzadeh1,Hamidafshari1,Kamrankianfar2,Mehdifathi3,Afshin
OroojlooyJadid2
1AmirKabirUniversityofTechnology,Iran
2IsfahanUniversityofTechnology,Iran
3IranUniversityofScienceandTechnology,Iran

109
ŗŖş


Session
ProductionPlanningandControl5
Date
12/11/2009Time
11:0012:30
Room
LuxembourgII
ChairsRenzoAkkerman,TimoKnuutilaPreferencebasedAdaptiveGeneticAlgorithmfor
MultiobjectiveAdvancedPlanningandSchedulingProblem
JunyuYang1,WenchengTang1
1SoutheastUniversity,ChinaIn this paper, minimizing machine idle time and minimizing
earlinesstardiness penalties are considered as two objectives in
advanced planning and scheduling (APS).  The APS problem is
formulatedasamixedintegerprogrammingmodel.  Constraints
includingprecedence,alternativemachine,capacity,andsetupand
transition times are taken into account.  A preferencebased
adaptive genetic algorithm is applied to solve the model.
Numerical experiments are performed to illustrate theeffectivenessandefficiencyofthedevelopedalgorithm.
MulticonditionedandCapacitatedProductionPlanningModel
forRemanufacturingSystem
LiuGuangfu1,YangXiaowen1
1TongjiUniversity,ChinaThis paper discusses the remanufacturing process which takes
different quality conditions of disassembled parts and differentcapacity conditions of remanufacturing production lines into
account. We propose a simple multiconditioned and capacitated
production planning model for remanufacturing system, and
developamixedintegerprogrammingmodeltominimizethetotal
cost of the capacitated remanufacturing system, including theinventoryholdingcost,theoperationcost,andthesetupcost.The
model is validated by an illustrative example with a set of
experimental data and considering lots of special situations. Its
results are presented by using the math programming software
Lingo10.0.

SchedulingWithUncertainProcessingTimes:ApplyingRobustScheduleOnTwoMachineFlowShopWith
Constraints
SaifUllah1,QiongLiu1,ChaoyongZhang1,YasserAwan1
1HuazhongUniversityofScienceandTechnology,ChinaScheduling of jobs is momentous to augment production rate,
reduceproductionexpenses,trimdownjobscompletiontimesetc.
However,changesinthesequenceofjobsonmachinesaswellas
the uncertainties in actual processing times of jobs producesvariations in the performance of flowshop schedule. In these
circumstances, the risk of attaining schedules’ performance levelinferior than a certain limit is an imperative evaluator for theefficiency of jobs schedule. To muddle through the risk in
twomachine flowshop where total flowtime is considered as a
performance measure, a constraint based robust schedule is
anticipatedtominimizetheriskofexceedingtotalflowtimefroma certain limit. The presented constraints are applied for
scheduling of jobs in twomachine flowshop of a manufacturing
company in China. Result reveals that the proposed constraints
yields a schedule with maximum probability of attaining totalflowtime less than a threshold and the obtained schedule has
minimumriskofexceedingtotalflowtimefromacertainlimit.


110 
ŗŗŖ

AClosedLoopApproachtoContinuousProcessScheduling
ChristophSchwindt1,SaschaHerrmann2,HannoSagebiel1
1ClausthalUniversityofTechnology,Germany
2FraunhoferGesellschaft,GermanyWeconsidertheshorttermschedulingofcontinuousmultiproduct
plants. We follow a closedloop approach which starts from adecompositionoftheproblemintoanoperationsplanningandan
operations scheduling problem. The solution to the operationsplanningproblemprovidesasetofoperationswithfixedoperatingconditions. The operations scheduling problem consists in
sequencing thoseoperationson theprocessingunitsofthe plant.
Having computed a feasible schedule, we return to the planningphase,wherewereoptimizetheoperatingconditions.Weproceed
withschedulingtheoperationsagainanditeratetheplanningand
scheduling phases until a fixed point is reached. This method is
able to find good feasible schedules for complex benchmark
instanceswithinafewminutesofcomputationtime.

JointEconomicLotSizeModelwithQualityImprovementforA
SingleSupplierandASingleBuyerCooperativeCollaboration
DockiSaraswati1,AndiCakravastia2,BermawiP.Iskandar2,AbdulHakim
Halim2
1UniversitasTrisakti,Indonesia
2InstitutTeknologiBandung,IndonesiaThis paper explores the impact of quality improvement on joint
economic lot size (JELS) models. It begins with the individual
optimality of a supplier, that makes the deliveries during theproductionperiod,assoonasthequantityisequaltothebatchsize.
TheindividualoptimalityofthebuyerisbasedontheEconomics
Order Quantity (EOQ) model, while the supplier is based on theEconomic Manufacturing Quantity (EMQ). A cooperative
collaborationisstatedbasedonalongtermagreementforsharing
information. The result of the study shows that the JELS with
qualityimprovementwillprovidesmallersublotsizesandlower
joint total cost of 2.25% compares to the JELS without quality
improvement.Thepurposeofqualityimprovementistoincreasethe proportion of conforming items. The result shows this
proportion can only be improved under 0.879 and this value
dependsontheparametersintheinvestmentfunction.

Session
FacilitiesPlanningandManagement1
Date
12/11/2009Time
09:0010:30
Room
LuxembourgIII
ChairsWooseungJang,ZiqiLiao
HubArcSelectionforFreightConsolidation
SeanCarr1,WooseungJang2
1NorthCarolinaStateUniversity,UnitedStates
2UniversityofMissouri,UnitedStatesThis research is designed for manufacturing companies with
sparsetransportationnetworkstoevaluatethestrategicpossibility
of private shipment consolidation, to screen a network for
opportunities to implement consolidation policies, and to
optimizes the network design to maximize the amount oftransportation cost savings. The proposed mathematical modelsandsolutionmethodologiesdeterminethemostadvantageousset
of hubtohub routes for the consolidation and transportation of
lessthantruckload (LTL) shipments. A nonlinear binary integer
modelisdevelopedandaspecializedmethodology,whichsolvestheproblemthroughfeasibilitytestandsubmodeloptimization,is
proposed.Numericalresultsbasedactualdatafromthedomestic
LTL network of a large U.S. manufacturer show that up to 20%transportationcostsavingispossibleforcertainhubtohubroutes.AStudyonFuzzyDecisionofFacilityManagementOutsourcing
BasedonSWOTAnalysisJimingCao1,QianLi1
1TongjiUniversity,ChinaThe paper has built a quantitative fuzzy decision model for FM(facility management) outsourcing. Firstly, an evaluation index
system has been built based on SWOT analysis. Then amathematicalmethodintegratingAHP,Fuzzymathandgeometryis introduced for computing the geometric decision vector of FM
outsourcing. Through a geometrical analysis on the vector, thedominant factor of the FM outsourcing is revealed and theoutsourcing decision is suggested. Finally, an empirical study onFMoutsourcingofatransporthubiscarriedoutsoastoshowhow
thedecisionmodelworks.

PlanningBlockWidthsforStorageYardsofContainerTerminals
withParallelBlocks
JörgWiese1
1UniversityofPaderborn,GermanyContainerterminalshavedifferentlayoutstructuresdependingontheequipmentusedandtheorientationoftheirstorageblocks.In
thispaperwediscusstheinfluenceofdifferentblockwidthsontheyard performance for a terminal with parallel blocks. Different
tradeoffs are described that have to be taken into considerationwhen planning the block width of a container terminal yard.
Formulasarederivedtoestimateexpectedtraveltimesfortrucks
and yard cranes for different possible block widths. For an
exemplaryscenarionumericalresultsarepresented.Theresultsfor
the exemplary scenario show that an optimal block width
regardingtheyardperformancehaseightrows.
SchedulingofStabilizationSurgicalCaresinCaseofaDisasterIssamNouaouri1,JChristopheNicolas1,DanielJolly1
1UniversitédArtois,FranceIn this paper, we focus on assigning and scheduling stabilization
surgical cares in operating rooms in case of a disaster. In such
situation,surgeonsarenomadic.Eachvictimischaracterizedbyan
emergency degree and a ready date in the hospital. In order to
satisfy the increasing surgical need, the medical staffs can be
reinforced during the time. The objective function defers thoseused in normal situation, it is about saving the maximum of
humanlives.So,weproposeanintegerlinearprogramperformed
by the Cplex solver. Computational experiments show that asubstantialaidisproposedbyusingthisprogram.
ACostBasedSetCoveringLocationAllocationProblemwith
UnknownCoveringRadius
MahdiBashiri1,FatemeFotuhi1
1ShahedUniversity,IranThispaperproposesacoveringprobleminadiscretespacewhere
thecoveringradiusisunknownandwillbedeterminedaccordingtothedistancesamongexistingfacilitiesandcandidatepoints.On
theotherhand,costofservicingisconsideredinourformulation
as an important factor for allocating each demand point to theservicepointwhichiscoveredby.Theproblemistofindcoverageradius,minimumnumberofservicepoints,theirlocationsinsuchawaythateachcustomershouldn’ttravelsofarforservicingand
the optimal allocation of demand points to service points to
minimize the total cost of allocation or transportation. A
multiobjective formulation is proposed for this problem and
TOPSIS For MODM will be used for optimizing the problem.
Finally a numerical example iillustrates the results of proposed
model.
AStudyonCompetitiveLocationofExpressOperationStation
ChangjunXu1,DachengLiu1,ZhingfangLu1,JianhuaJiang1,XinZheng1,
ShanHuang1
1TsinghuaUniversity,ChinaThis thesis studies stackelberg competitive location problem of
express operation station. Stackelberg competitive location
planning model and market demand distribution model are
established.Planningmodelbasedonattractionthoughtwaythatthe leader makingdecision of location of operation station is
affected by decision making of the follower, and considering
market demand, delivery cost and management cost, in order to
maximize the converted net profit of leader and follower. An
exampleisgiventoillustrate.



111
ŗŗŗ


Session
EngineeringEducationandTraining1
Date
12/11/2009Time
11:0012:30
Room
LuxembourgIII
Chairs
FrodeEikaSandnes,FuManHsiehTheInfluenceofTransformationalLeadershipandSupportfor
InnovationonOrganizationalInnovation:fromtheVocational
HighSchoolTeachers’Perspective
HsiChiHsiao1,JenChiaChang2,YaLingTu3
1ChengShiuUniversity,Taiwan
2NationalTaipeiUniveristyofTechnology,Taiwan
3NationalChanghuaUniversityofEducation,TaiwanThe purpose of this study was to investigate the influence of thetransformational leadership and support for innovation on
organizational innovation from the vocational high schoolteachers’ perspective. This study used the stratified random
sampling method to select 450 teachers from 18 vocational highschools in Taiwan. There were 293 valid questionnaires, and thedata were analyzed by using the factor analysis, descriptive
statistics,Pearson’scorrelationcoefficients,andmultipleregression
analysis.Findingsofthisstudysuggestedthatschoolleadershad
tooffertheinnovativesupportssuchasinnovativeequipmentand
financialsupportavailablereceivedfromtheorganizationcouldbe
a better important influence in boosting up organizational
innovation.

IEStudentEducationinChinaandItsDevelopmentYuyang1,XuedongLiang1,GerogeLSmith2,Jingwang1,XiaoleiWang1
1ChongqingUniversity,China
2InstituteofIndustrialEngineers,UnitedStatesTheroleofChinaasaworldmanufacturingcenterhasenhanced
theimportanceofindustrialengineeringandtheattractivenessofan industrial engineering education in China. Based on statistics
from Chinese universities with IE departments, IE student
educationinChinaincludinggeographicdistribution,curriculum,
practiceteaching,careerselectionwasdemonstratedinEnglishfor
the first time. Initial efforts to promote IE by introducinginternational IE organizations especially the IIE are presented.
Research work is beneficial about how to enhance IE education
andimproveconstructionofIE subjectwithappropriatesolution
inChina.
FactorsAffectingFacultyMembers’IntegrationofElectronic
CommunicationinTeaching
MuratDurucu1,FethiCalisir1
1IstanbulTechnicalUniversity,TurkeyOur study focused on the relative impact of faculty members’
personal characteristics, computer selfefficacy, and attitudes
towardtheInternetonintegrationofelectroniccommunicationinteaching. By using survey methodology, data collected from 133facultymembers,whoarefromfourdifferentfacultiesatIstanbul
TechnicalUniversity.Thisstudyshowsthatcomputerselfefficacy
inusingtheWWWistheonlypredictorofintegrationofelectronic
communication in teaching courses. Furthermore, we found outthat computer selfefficacy in using the WWW was related to
computerselfefficacyinusingcomputer,computerselfefficacyin
usingemail,andfaculty theybelongto.Theresultssuggest thatthese variables need to be considered when planning training
programs or differential staffing for reconciling faculty and their
integrationofelectroniccommunicationinteachingcourses.
112 
ŗŗŘStudents’ExperiencesofSupervisioninDoctoralEducationinIndustrialEngineeringandManagement
KatjaLahenius1,MiiaMartinsuo2
1HelsinkiUniversityofTechnology,Finland
2TampereUniversityofTechnology,FinlandThis study investigates how doctoral students experiencesupervision during their studies in one Department of Industrial
EngineeringandManagement,andhowdifferentstudentgroups
differfromeachotherintheirsupervisionexperiences.Thefocus
ofcomparisonisonparttimevs.fulltimestudents,newcomersvs.
oldtimersinstudystage,andbeginners,proceedersandachievers
inresearchprogress.Twosetsofdatawerecollectedforthestudy:
qualitativeand quantitative.The resultsindicatethatparticularly
parttimeandfulltimedoctoralstudentsandstudentsdifferingin
their research progress diverge in their supervision experiences.
Theresultssuggestthattheflexiblesupervisionsystemusedinthe
Department is particularly suited for individuals with strongcapabilitiesandambition.

DevelopingOnthejobTrainingProgramfortheOccupational
SafetyandHealthPersonnelinNanotechnologyIndustriesFumanHsieh1,PerngJyTsai2,WangYiChen3,ChenPingChang3
1WentzaoUrsulineCollege,Taiwan
2DepartmentofEnvironmentalandOccupationalHealth,NationalChengKung
University,Taiwan
3InstituteofOccupationalSafetyandHealth,TaiwanInthepresentstudy,acompletetrainingcurriculumwasproposed
accordingtothecontentofoccupationalhealthprogrammandatedby the law and job demands of the safety and health personnel,and was finalized by the focus group. The developed training
coursesinclude41coursesintotalandcouldbeclassifiedintothefour categories of the hazard recognition, hazard evaluation,
hazardcontrols,andenvironmentalmanagement,andthreelevels
oftheintroductory,advancedandprofessionallevel.Theneedsof
proposedcourseswereassessedfromtheorganization,andperson
analysis aspects. The training needs obtained from theorganization analysis aspect were served as guidelines for
adjustingtheprioritizationoftrainingneedsforcourseofdifferent
levels in different categories obtained from the person analysis
aspect.Asaresult,top11trainingcourseswereidentifiedandwererecommendedforconductingonthejobtrainingforthesafetyand
hygiene workforce in nanotechnology industries to reduce theincidenceofoccupationalillness.

Session
HumanFactors1
Date
12/11/2009Time
09:0010:30
Room
MontparnasseI
ChairsRammohanMaikala,YirenDong
TheExpansionofthePartialDifferentialEquationsModelsoftheABRSystemandtheConditionoftheCommunication
Process
MasahiroAruga1,ArithoEndo2,KiyotakaTakagi1,HiroshiTanaka2
1TokaiUniversity,Japan
2TokyoMedicalandDentalUniversity,Japan

The ABR characters have been used especially in medical fields.
But the ABR detail system is not sufficiently clear. Therefore thestudiesoftheABRsystemandtheLifeSupportsystemhavebeen
performed. Especially from such view point as information and
communication process the ABR characters are needed to be
discussed.Inthispapertheexpandedpartialdifferentialequation
modelsof theABRsystemarederivedandfromthesecharacterssuch a kind of the ABR system model as the information and
communication process model is proposed taking account of theconcepttobebasedonthePeircesSemiotics.Andsomeexamples
ofthemethodtoanalyzetheABRsystemareshowntodiscussthe
backgroundtheoryoftheABRsystemfromtheviewpointofthe
information and communication process and improve the Life
Supportsystemfromthephaseofsuchatheory.
UsabilityandFunctionality:AComparisonofProjectManagers’andPotentialUsers’Evaluations
AyseElvanBayraktaroglu1,FethiCalisir1,CigdemAltinGumussoy1
1IstanbulTechnicalUniversity,Turkey
Userstendtousefunctionalandusableproductsmorefrequently.
It is also possible that a functional software is not usable or vice
versa. Only functionalityfocused designs fail to meet usability
needs [1]. Therefore, both usability and functionality, which in
software design are interrelated, should be taken into account inthedesignprocesses[2].Inaddition,meetingusers’requirements
isoneofpredictorsofprojectsuccess.Therefore,thereshouldbea
matchbetweentheexpectationsoftheusersandtheperceptionofthe project managers with respect to usability and functionality.
The aim of this study is to make a comparison of the project
managers’ and potential users’ evaluations of the relative
importance of usability and functionality factors in a software
design project. Analytical Network Process (ANP) was used to
analyzetherelativeimportanceofthefactors.
TheSuccessoftheSouthAfricanConstructionIndustryintheInternationalMarket:IsDiversityanIssue?
JoseMiranda1,MarieLouiseBarry1
1UniversityofPretoria,SouthAfricaThis paper explores research done in South African construction
organizationsto determinewhetherthe managementofdiversity
isimportant.  Thestudyfurtheridentifiedelevendiversityissues
using a literature survey and expert interviews.  These issues
were rated according to importance and maturity during a tworound Delphi study with 33 experts. The four most importantdiversity factors were found to be: Organizational support and
leadershipfor diversity;Fosterindividual maturityandabilityto
embrace diversity; Encourage intercultural understanding and
Commit to diversity in organizational vision.  South African
constructionorganizationsarenotyetmatureintheirmanagement
ofdiversityissues.
APrealarmSystemforVisualFatigueinanICPackaging
FactoryJhihTsongLin1,GuoFengLiang1,SheueLingHwang1,EricMinyangWang1
1NationalTsingHuaUniversity,Taiwan
Before shipping the product to customer, maintenance is abackend department of integrated circuit (IC) production, and
yieldratemeasureswhethertheproductbatchisacceptedornot.
A correlation analysis showed a positive relationship between
yield rate and visual fatigue, so reducing visual fatigue can
improveoperators’comfortaswellastheyieldrate.Inthisstudy,Group Method and Data Handling (GMDH) of neural networkwasappliedtobuildavisualfatiguepredictionmodelwhichwas
implementedinthemaintenancesectionofanICpackagingfactory.
Theimplementationresultshowedthatvisualfatiguewasreduced,
andyieldratealsoimprovedsimultaneously.AnAssessmentofaWorkloadPredictiveModelinManual
MaterialsHandlingTasks
KaiWayLi1,ShangWeiTseng1,RuifengYu2
1ChungHuaUniversity,Taiwan
2TsinghuaUniversity,ChinaEightsubjectsperformedaboxhandlingtaskforanhourateitheronce or twice per minute in the laboratory. The task consisted of
lifting a box, carrying it for 8.5 m, lowering the box, and thenwalking8.5mback.Fourliftingandloweringheightsweretested.
Oxygen uptake, heart rate, and ratings of perceived exertion for
whole body and low back discomfort were measured. Both theactualandpredictedenergyexpenditurefortheboxhandlingwas
determined. The results showed that both frequency and liftingand lowering height affected oxygen uptake, heart rate, and theratingofperceivedexertionforwholebodysignificantly(p<0.05).
The difference between the actual and predicted energy
expenditureswas,however,notsignificant. 
DeterminationofMaximumAcceptableWeightofHandlingin
CombinedManualMaterialsHandlingTasks
KaiWayLi1,ChihFangLiu1
1ChungHuaUniversity,TaiwanA study on combined manual materials handling (MMH) tasks
performedunderthreefrequencieswasconducted.Themaximum
acceptable weight of handling (MAWH) was determined. Thesubject then performed the same tasks for 10 minutes. The VO2,
heartrate,andratingofperceivedexertionforwholebodystrain
weremeasured.Theresultsshowedthattheeffectsoffrequencyonthe MAWH, heart rate, and Vo2 were statistically significant(p<0.01).TheimplicationofthisstudywasthatfrequencyshouldberegardedasoneofthemajorfactorsindesigningMMHtasksas
itaffectedbothphysiologicalresponsesofthesubjects.



113
ŗŗř


Session
HumanFactors2
Date
12/11/2009Time
11:0012:30
Room
MontparnasseI
ChairsMasahiroAruga,RavindraGoonetilleke
ErgonomicsSolutionsforImprovingSurgeryPerformanceofInterlockingIntramedullaryNails
ShaolongKuang1,TianmiaoWang1,LeiHu1,WenyongLiu1,JunqiangWang2
1BeihangUniversity,China
2JishuitanHospital,ChinaHigh ratio adverse events in surgery of interlocking
intramedullary nails (IINs), especially in the distal locking
operation have been the major issues troubling the surgeons. An
ergonomics method which is the HTA method based on the SRK
mode is proposed to improve the performance of IINs, and asevenstep procedure of this method is adopt to carry out theanalysis.Twoparameterswhicharetherequirementsofsurgeon’s
cognitivelevelsandthesafetyofpatientsareselectedastheindex
for analysis the IINs’ performance. Then a computer assisted
aiming device is designed by using this method to achieve theperformance goals. The experimental results show that theergonomicssolutionsweproposedarefeasiblefortheseissues.
RoleofFloorFrictionalCharacteristicsandGenderon
PsychophysiologicalResponsesDuringDynamicPushingRammohanMaikala1,VincentCiriello1,PatrickDempsey1,NiallOBrien1
1LibertyMutualResearchInstituteforSafety,UnitedStatesWe evaluated maximum acceptable forces and physiological
responsessimultaneouslyin12menand15womenworkerswhile
dynamicpushing.First,apsychophysicalapproachwasutilizedto
identifyparticipants’maximumacceptableforcestobepushedon
3surfaces:Treadmillbelt;Plywoodfloor;andTeflonfloor.Second,
whilepushingfortwohoursattheirpsychophysicallychosenforce,
cardiopulmonaryandcalfmuscleoxygensaturationwerecollected.
In both men and women, higher wholebody oxygen uptake per
force coupled with increased muscle oxygen saturation per forceon Teflon floor were observed, suggesting that pushing on theslippery Teflon floor is metabolically more challenging for all
workers than on other surfaces. Interestingly, the muscle oxygen
saturationforceratioinwomenwashighercomparedwithmenon
Treadmill(by29%),onTeflon(by30%),andonPlywoodfloor(by72%).Thesefindingssuggestthestronginfluenceofforceexertion
onmuscleoxygensaturationinwomenversusmen.CrewResourceManagementTrainingforImprovingTeam
PerformanceofOperatorsinKoreanAdvancedNuclearPower
Plant
SaKilKim1,JeYunPark1,SeongNamByun2
1KoeraAtomicEnergyResearchInstitute,SouthKorea
2KyungHeeUniversity,SouthKoreaThe Nuclear power plant (NPP) industries in Korea have been
making efforts to reduce the human errors which largely
contributed to 120 nuclear reactor trips from the year of 2001 to
2006.  ThisstudyaimstodevelopaCrewResourceManagement
(CRM)trainingprogramthathelpstoimproveplantperformance
by reducing the number of the reactor trips caused by theoperators’errors. 
TheCRMprogramwasdevelopedwithfocusingonnontechnical
skills, such as leadership, situation awareness, teamwork, and
communication,whichhavebeenwidelyknowntobecriticalfor
improving the operational performance.  In this study, the CRM
program was applied to the operators performing simulationscenariosinthemockupofthemaincontrolroomoftheAPR1400. 
The CRM program was preceded with the lectures, emergency
operationprocedurescenariosdesignedbytheprocessexpert,task
monitoring, and debriefings. Finally we verified the effectiveness
ofCRMtrainingthroughtheattitudestestandBARS(Behaviorally
AnchoredRatingScale)tomeasurelearningthathasresultedfrom
participation in the training program. The implication of theevaluationresultswasdiscussedindetail.


114 
ŗŗŚ

AnAffectiveCognitiveFrameworkofProductEcosystem
DesignFengZhou1,RogerJiao2,QianliXu1,SonglinChen1,XingdaQu1,MartinHelander1
1NanyangTechnologicalUniversity,Singapore
2GeorgiaInstituteofTechnology,UnitedStatesCompanies have been constantly confronting the challenge of
designing products for a totality of user experience, bothaffectively pleasurable with optimal intensity and cognitively
convenient with appropriate intuition. It becomes more common
thatconsumerproductsturntobecorrelatedwithoneanother,in
conjunctionwithservices,useenvironments,alongwithmanyuse
contextrelated factors. This leads to a scenario of product
ecosystem design. This paper is directed toward modeling user
experience for product ecosystem, involving examination of itssurrounding ambient factors and humanproductambienceinteractions.Theaffectivecognitiveaspectsofproductecosystem
design are highlighted due to their importance of forming user
experience. A framework of product ecosystem is developed to
incorporatetheaffectivecognitiveaspects.Acaseexampleoftruck
cabs is also presented to illustrate the concept of product
ecosystems.
AResearchontheMechanismofLeveragingInnovation
CapabilitiesViaEntrepreneursinSMEs
SupingZhang1,QingruiXu1
1ZhejiangUniversity,China
Entrepreneursasthemostimportantdrivers,determinethewholeenterprise’s innovation capabilities in Small and Mediumsized
Enterprises(SMEs).Existingliteraturesconcernedtherelationship
between innovation capabilities and entrepreneurs, consistently
emphasize the important role of entrepreneurs; yet they do not
clarify the question of “how”how entrepreneurs leverage theinnovation capabilities. However, the answer of “how” has more
practical significance than just expounding the important role of
entrepreneursinenhancinginnovationcapabilities. In this article, two paths by which entrepreneurs leverage
innovation capabilities are explored. One is direct; referring that
entrepreneur should strengthen himself. The other is a relatively
indirect one, nurturing employees to leverage the wholeenterprise’sinnovationcapabilities.Acasestudyoftheinnovation
capabilitydevelopmentatUPG,asmallfinancialservicecompany
in Zhejiang Province, found the mechanism how entrepreneurs
leverageinnovationcapabilities.

AdaptabilityofRewardSystemforKnowledgeBasedCompetition
ShujuanZhang1,WeiShi1,XuanWang1,G.Q.Liang1
1NorthwesternPolytechnicalUniversity,China

Traditional organizations were not designed with an eye to
knowledge management. The reward systems in theseorganizations were designed and structured to support thisorganizationallogic.Knowledgebasedapproachestocompetitive
advantage require organizational behavior that is very different.
Analyzing the jobbased pay, skillbased pay and
performancebased pay, this paper discussed the advantages,
disadvantages and the adaptability of them in knowledgebased
organizations.Severalkindsofpaysystemsthatwillhavepositive
impactoninknowledgebasedorganizationswerepointedout.

Session
SystemsModelingandSimulation1
Date
12/11/2009Time
09:0010:30
Room
MontparnasseIIChairs
EgonMueller,AdamNg

DecisionMakingforInteractiveOptimizationofCorrelated
DesirabilityFunctions
MahdiBashiri1,AliSalmasnia1
1ShahedUniversity,Iran
Optimizing multiresponse problems has become an increasingly
relevant issue when more than one correlated product quality
characteristic must be assessed simultaneously in a complicated
manufacturingprocess.Thisstudyproposesnewinteractivemulti
criteria method for determining the best levels of the decision
variables needed to simultaneously optimization of responsevariables. Initially principal component analysis (PCA) is
conducted on the response values to obtain a set of uncorrelated
component. Then, we obtain initial design solution by solving
model which aims to identify control variables which minimizes
maximal deviation of the normalized mean and the standard
deviation of all the responses from their target values within theexperimental region. In next step, the desirability functions of
principal components are maximized using GDF algorithm.
Finally optimal step size is obtained from technique for order
preferencebysimilaritytoidealsolution(TOPSIS)andthenifthenew solution is not satisfactory this solution is improved by
repeatingalgorithm.
ADesignProcessforTextureSegmentation
HeeKooiKhoo1,HongChoonOng1
1UniversitiSainsMalaysia,Malaysia

Classification technique has become the necessary tool to detect
productswhichhastexturepatternsinmachinevision.Thedesign
used for the process of texture discrimination is critical to theperformance of the outcome. In this study we propose a design
processmodelwhichcansystematicallymaintainandimproveonthe performance of texture segmentation in terms of speed and
segmentation accuracy. The overall accuracy and time tested for
the synthetic textures segmentation has shown significant
improvements throughout the parameters tuning of the chosen
methods.AnAutomatedApproachforIdentificationandResolutionofSpatialClashesinBuildingDesign
AndreasRadke1,TosteWallmark2,MitchellTseng1
1HongKongUniversityofScienceandTechnology,HongKong
2TectonLimited,HongKong
Designingabuildingisacomplextaskinvolvingspecialistsfromdifferent domains. The current method of overlaying 2D
Independent Services Drawings (ISD) to identify collisionsbetweenbuildingservicesandstructuralframingispronetoerrors,
causing adhoc rework, and reduced headroom and
maintainabilityissues. 
While solutions to resolve collisions spatially in software exist,most of them are based on tessellated mesh representationsapproximatingthegeometryofthedesignobjects.Thisapproachis
memory and computationintensive. Furthermore, it can neither
identifyallpossibleclashesnorsolveclashesreliably. Thispaperoutlinesaclashidentificationandresolutionapproach
based on the original design parameters of the objects which
requires less computations, is more accurate, and can identify all
objectcollisions.Itallowstheextensiontoautomaticresolution.
Thisapproachhasbeenimplementedinaprototypesystembased
on Revit MEP 2009. A case study is shown here to illustrate its
feasibility.
IntegratingHumanBehaviourintoFactorySimulationA
FeasibilityStudy
RalphRiedel1,EgonMueller1,RuedigervonderWeth2,NoahPflugradt1
1ChemnitzUniversityofTechnology,Germany
2UniversityofAppliedSciencesDresden,GermanyAs the environment of manufacturing enterprises is becoming
more complex and dynamic this requires powerful tools for thesupport of decisions in manufacturing and production planning.
Simulation as one of those tools has been widely applied in
manufacturing and logistics. However, the models used for
simulationareincompletebecausethehumanfactorintermsofits
decision making and behaviour is considered only rudimentary.
This leads to suboptimal decisions and to a gap when
implementing solutions in practice. The paper presents an
approachforenrichingthecommon(technical)simulationmodelswith need controlled human agents. The agent is based on aformalisedmotivationtheory.Inafeasibilitystudyseveraltypical
settings,likerampupcurvesandlearningeffects,weretested.The
approachisuniqueinthefieldofsimulationwithabigpotential
forhigherqualityinanalysinganddesigningproductionsystems.
DesignofExperimentsforSimulationModelswithStochastic
Constraints
ShiMu1,JunYin1,JunYuan1,SzuHuiNg1
1NationalUniversityofSingapore,Singapore
Design of experiments is often used to better understand or
improve the output measures of a simulation model. Traditional
cuboidalandsphericaldesignshavebeeneffectivewhenthefactor
input regions are known. However, often in practice, simulation
models have additional stochastic constraints causing the input
factor space to be restricted and irregularly shaped. This paper
looks into several alternative designs in a two stage approach to
study these models in the constrained regions. This approach is
thenappliedtoa(s,S)inventorysimulation.
IntelligentAgentsBehaviorintheQueueingProcess:
IntegratingCellularAutomata&GeneticAlgorithms
KarthikSankaranarayanan1,ErikRLarsen1,AnnVanAckere2
1UniversityofLugano,Switzerland
2UniversityofLausanne,SwitzerlandTraditionalqueueingresearchhasconcentratedmainlyondesign,
performance and running of the service facility with customers
arrivingfollowingastochasticprocess.Inthispaperwedevelopa
behavioralmodelofaqueueingsystemincludingrepeat(returning)
customersusingacombinationofCellularAutomatamodels(CA)
and Genetic Algorithms (GA). An agent based evolutionaryapproach using simulation is adopted where agents structuralpropertiesaredefinedusingaCAandevolutionarystrategiesare
implementedwiththehelpofaGA.



115
ŗŗś


Session
SystemsModelingandSimulation2
Date
12/11/2009Time
11:0012:30
Room
MontparnasseIIChairsThongNgeeGoh,RalphRiedel
CreatingaSimulationEnvironmentforCriticalInfrastructure
InterdependenciesStudy
IreneEusgeld1,CenNan1
1SwissFederalUniversityofTechnologyZurich,SwitzerlandThe critical infrastructures (CIs) on which our daily life depends
aremutuallyinterdependent.Whathappenstooneinfrastructure
can directly or indirectly affect another infrastructure or maybeevenmore.Thedevelopmentofadvancedtechniquesofmodelingand simulation is significant for the interdependencies study
between CIs. In this paper, an approach to model critical
infrastructuresaswellasusingHLA(HighLevelArchitecture)to
simulate the interoperations between individual models under
systemofsystemsdesignarchitectureisproposed.Twoexamplesof interdependent systems (CIs), which are studied in thisapproach, are : Electric Power Supply (EPS) System and
SupervisoryControlandDataAcquisition(SCADA)System.

OptimizingWheatStorageandTransportationSystemUsingaMixedIntegerProgrammingModelandGeneticAlgorithm:A
CaseStudyRezaZanjiraniFarahani1,NasrinAsgari1,HosseinHojabri2,AmirArdestani
Jaafari2
1NationalUniversityofSingapore,Singapore
2AmirkabirUniversityofTechnology,Iran
Theinvestigatedcaseisavastcountrywithavarietyofclimates.
Due to this diversity in climate and therefore different farming
conditionsin differentareasofthecountry, wheatisproducedatdifferent times of year all over the country. Therefore, wheat
productionrateisnotconstantduringyearallaroundthecountry.
Lack of balance between wheat production and consumption in
different provinces during different periods necessitates storageand transportation of wheat. In this paper, we intend to find theanswer to the following question: “How much wheat in eachmonth of year must be transported from each province to other
provinces?” A mixed integer programming (MIP) model is
developed for the problem and a genetic algorithm (GA) is
designed since optimization solvers cannot solve the realsize
probleminanacceptabletime.Toproveefficiency,GAresultsare
comparedwiththoseofLINGO8.00forsmallsizedtestinstances.
SystemDynamicsSimulationandOptimizationwithFuzzy
Logic
AdamT.S.Ng1,MuhammadIqbalBinKhirudeen1,TonyHalim2,SieYong
Chia2
1NationalUniversityofSingapore,Singapore
2TemasekPolytechnic,SingaporeThispaperpresentsanovelandpracticalapproachforintegratingsimulation and optimization of system dynamics (SD) models
using Matlab and Simulink. The Matlab platform allows much
freedom in customizing and implementing global search
techniques such as genetic algorithms (GA) and artificial
intelligence constructs like fuzzy logic. The Simulink platform
allowscomplexnonlineardynamicmodelstobespecifiedrapidly.
In this work we demonstrate how to combine the GA parameter
search,fuzzylogicexpertinputandSDmodelingtoarriveatbetter
strategies for decision making. This approach to optimization is
illustratedusingtheclassicalmarketgrowthmodelandproducesverycompetitivegoodresults.116 
ŗŗŜ

Chaoticvs.RandomCoverageMissionsFelixHackbarth1
1HamburgUniversityofTechnology,GermanyThis paper presents a new approach on how to use the specific
properties of chaotic attractors for the coordination of mobilerobots.Thespecificpropertiesofachaoticsystemusedherearethe
exponentialdivergenceontheattractorandtheattractoritself.Onchaotic attractors the trajectories diverge exponentially, but stay
within the limits of the attractor. The state space of the chaotic
attractor is projected to the mission space of the robots. Thedivergenceisappropriatetoafastdistributionoftherobotsinan
area.Afteraleadingdivergencetheaveragedistancebetweentherobotsstaysnearlyconstant.Takingtheattractorcoveragetimeitis
shown that the proposed chaotic movement for small
discretizationisinprinciplesuperiortorandommovement.

GlobalBifurcationsforaRotorActiveMagneticBearings
SystemHongzhiTong1,FenghongYang2,LihuaChen3
1UniversityofInternationalBusinessandEconomics,China
2CentralUniversityofFinanceandEconomics,China
3BeijingUniversityofTechnology,ChinaIn this paper, the global bifurcation for a rotoractive magnetic
bearings (AMB) system with the timevarying stiffness is
investigatedthroughdiscussingthezerosoftheMelnikovfunction.
Somecriticalconditionsofchaosoccurringaregiven.Accordingtothe results, the case that the order of Melnikov function is more
than or equal to 2 is more general than other case (no zero or
simple zero). In other word, homoclinic tangency may occur in
severalresonancerelations.
IntelligenceandImpactContestsinDefendingaSingleObjectwithImperfectFalseTargets
RuiPeng1,GregoryLevitin2,MinXie1,SzuHuiNg1
1NationalUniversityofSingapore,Singapore
2TheIsraelElectricCorporationLtd.,Israel
Introducing false targets is a common approach to protect
importantfacilities.Inthispaperweassumethatthedefenderhas
deployedasingleobjectthatcanbedestroyedbytheattackerand
deployed several false targets in order to misinform the attacker.
Thefalsetargetsareimperfectandcanbedetectedbytheattacker
independently. In order to detect the false targets the attacker
allocates part of his budget into intelligence actions. The optimal
resourcedistributionbetweentargetidentification/disinformationandattack/protectioneffortsisstudiedforthecaseofconstrained
defenseandattackresources.Session
Safety,SecurityandRiskManagement1
Date
12/11/2009Time
09:0010:30
Room
MontparnasseIII
ChairsAssedHaddad,MinWang
DevelopingaScaleMeasurementofMarketUncertainty:A
ClusterAnalysisonTaiwan’sFinancialServices
ShuHsienLiao1,WenJungChang1,DaChianHu1,YiWenLin1
1TamkangUniversity,Taiwan

Thewaytoensureacompany’slongtermadvantagesforsurvival
is to completely know market uncertainty. Though the financial
serviceshavebeenmadegreatcontributionstoTaiwan’seconomic
development,pastresearchpayslittleattentiononthemwithouta
scale development of market uncertainty. Building on extensiveliterature,a53itemsurveyquestionnairewasdevelopedand323
respondents from 28 domestic financial services were selected as
thesampleofthisstudy.Usinganexploratoryfactoranalysis(EFA),
we would retrieve four dimensions of market uncertainty,
includingmarketsituation,marketforecasting,marketinnovation
and competitor’s threats. Meanwhile, we would divide market
uncertaintyintothreegroupsbyclusteranalysisandfurtherverifythemwithbusinessperformanceaswellasprojectefficiency.
RiskSimulationforResidentialDevelopment:ACaseStudyfor
anUncertainMarketinSouthAfrica
LeonPretorius1,ChanghuaLi2
1UniversityofPretoria,SouthAfrica
2HefeiUniversity,ChinaRiskassessment(RA)canbeconsideredtobeasubsystemofrisk
management (RM). Some socioeconomic aspects of creating
uncertaintyinaresidentialdevelopment  inaSouthAfricancasestudy are discussed within a systems context. The culturaldimension creating uncertainty in the residential development
undertakenbyaChinesecompanyinSouthAfricaisalsoexplored.
Conceptual risk simulation using the Monte Carlo method is
presented to assess the effect of interest fluctuations on thedevelopment.

StockIndicesAnalysisBasedonARMAGARCHModel
WeiqiangWang1,YingGuo1,ZhendongNiu1,YujuanCao1
1BeijingInstituteofTechnology,ChinaThe generalized autoregressive conditional heteroskedasticity
(GARCH) model has become the most popular choice in theanalysis of time series datas. In this paper, an autoregressive
movingaverage ˄ARMA˅GARCHmodelwasbuilt,anditalso
providedparameterestimationˈdiagnosticchecking  procedurestomodel,andpredictDowandS&P500indicesdatafrom1988to
2008,whichextractedfromyahoowebsite,andalsocomparedwiththe GARCH conventional model, experimental results with both
twodatasetsindicatedthatthismodelcanbeaneffectivewayin
financialarea.
CasebasedHFACSforCollecting,ClassifyingandAnalyzing
HumanErrorsinMarineAccidents
YongtaoXi1,QuangenFang1,WeijiongChen2,ShenpingHu1
1ShanghaiMaritimeUniversity,China
2LibraryofShanghaiMaritimeUniversity,ChinaDespite the modernization and automation in marine technology
and the implementation of safetyrelated regulations, marine
accidents are still a main concern for global maritimetransportation. It is well known that human error is the key
contributor, but human error data is hard to be collected andclassifiedandthefactorswhichinfluencehumanbehaviorshould
beidentified.Forthisreason,thegoalofthispaperconstructedacasebased HFACS (Human Factor Analysis and Classification
System) method for marine human factor data collection andclassification,andthedatacollectedproducedstaticsforanalysis
andsafetymanagement.

CulturalBackgroundsofEmployeesSafetyBehaviors:CodingandClusterAnalysisonParticipantObservation
QiZhang1,GuangtaoYu2,ErpingWang1
1ResearchInstitute,China
2University,ChinaSafety culture is a social control power in hazardous industrial
systems. This study aims to explore the characteristics of safety
cultureinChina.The128behaviorincidentsofemployees’routinework were gained through 103 days’ participant observation in astateownedpetrochemicalplant.Clusteranalysiswasconducted
on the selected 109 incidents, and finally assembling them into 4categories according to five conceptual bipolar variables. Results
indicated that: (1) Stern management is not able to control
employees’ safety behaviors; (2) Employees usually behave
conformingtothenormformedbytheworkinggroupandjudge
thingsaccordingtothesituation;(3)Employees’abidanceofrules
dependsondifferentconditions;and(4)Authority’spowerisalsoafactortosafetybehaviors.Althoughitworksincertaintense,it
cannot bring effective influence to the behaviors, attitudes, and
beliefsofemployees.
AComparisonofFrictionMeasurementResults  UsingTwo
Slipmeters
KaiWayLi1,ChingSuiHung1
1ChungHuaUniversity,TaiwanAssessment of floor slip slipperiness is of paramount importance
in quantifying the risk of slipping and falling incidents. Frictionmeasurement is one of the major approaches in assessing floorslipperiness. The Brungraber Mark II is one of the slipmeters
commonly used in the USA. Operation of the Mark II requires
repetitive strikes of the footwear pad on the floor for a single
reading. One of the disadvantages of the Mark II is that theoperator needs to lift a 4.54 kg weight and releases it with an
awkwardkneeingpostureforeverytrial.Toremedythisdrawback,the designer of Mark II has fabricated a new slipmeter namedMarkIII.Insteadofbeendrivenbya4.54kgweight,theMarkIIIis
activated by a spring. This requires less physical effort in both
carrying and operating as compared to that of the Mark II.However,thereisnopublisheddataexaminingthereliabilityand
consistency of this new device. In this study, we compare thefriction measurement results of the two slipmeters under four
floors,fourfootwearmaterials,andthreesurfaceconditions.



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Session
Safety,SecurityandRiskManagement2
Date
12/11/2009Time
11:0012:30
Room
MontparnasseIII
Chairs
LeonPretorius,QingpeiHu

RevivingKnowledgeandPreventingAccidentsinProcess
Industries
PatriziaAgnello1,SilviaAnsaldi1,PaoloBragatto1,PaoloPittiglio1
1ISPESLNat.Inst.Prevention&SafetyatWork,ItalyIn process industries, safety knowledge is well defined and
formalized.Thesafetymanagementsystems,istheinternalsafety
knowledge repository. In these industries the most accidents do
nothappenbecausealackofknowledge,butbecauseithasbeen
forgotten,ormisunderstood,bytheoperators.Inplantoperation,
even though hazards are accurately identified and analyzed,
failures, deviation, losses and other unexpected events are much
more usual than accidents. These events, even without
consequences, are essential for the safety management, as they
may reveal the disruptions in practical operator knowledge. Aknowledge management model is proposed to revive theoperational knowledge. The model has been implemented bymeansofadvancedinformationmanagementtoolsandappliedinaindustrialfacility.

QuantitativeRiskAnalysisAppliedtotheGasesIndustryAssedHaddad1,ThaisaSá1,ErickGalante2
1FederalUniversityofRiodeJaneiro,Brazil
2BrazilianArmy,BrazilIn order to contribute to the risk knowledge that people and theenvironment can suffer from accidents related to process safety
this paper presents a case study of Quantitative Risk Analysis
applied to the Gases Industry. Industry activities such as
production,storageorhandlingrelatedtodangerousmaterialsare
complexandhighlypronetosevereorcatastrophicaccidents.All
these happen not only because of major accidents occurrence,
societypressure,lawcomplianceandbecauseofthegrowingcare
about the environmental sustainability by companies and theirstakeholders. We address the importance of managing risk and
presentusualmethodsofqualitativeandquantitativeriskanalysis
studies.Suchcombinationmakepossibleanalyzethefeasibilityofan industrial venture. Developing a case study for the process of
cooling with ammonia in GÁSMIL, performing a risk analysis,through vulnerability analysis and knowledge of these subjects,
onecanmapaffectedareasbytheaccidentalscenarios.
OntheAnatomyofOperationalRisk
AmerigoSilvestri1,EnricoCagno1,PaoloTrucco1
1PolitecnicoDiMilano,ItalyThepaperaimstocontributetotheimprovementofallthephases
of the risk management process, enlarging the traditional
descriptionofcauseeffectmechanisms(called“pathology”based
risk analysis) with some “inherent” characteristics of operational
riskthatcouldimpactontheorganizationscorecapabilities(called“anatomy” based risk analysis). After the proposal of a new
operational risk definition, the paper describes the anatomy
modelling of operational risk. A case study in projectbased
operationswillbeusedtoqualitativelycomparetheadvantagesofthe anatomybased approach with respect to the pathology
approach,withintheentireenterpriseriskmanagementprocess.
118 
ŗŗŞ

SafetyCultureinPetrochemicalCompaniesinBrazil
AnastacioPintoGoncalvesFilho1,JoseCelioSilveiraAndrade2,MarciaMara
OliveiraMarinho2
1MinistryofLabourandEmployment,Brazil
2BahiaFederalUniverstiy,BrazilA framework to measure safety culture maturity in Brazilian
petrochemical companies was formulated. A questionnaire was
designed to measure 5 aspects of organizational safety indicativeof 5 levels of cultural maturity in Brazilian industry. Thequestionnaire was completed by the safety managers of 23
petrochemicalcompaniesbasedinCamacari,Brazil.Thereliability
ofthequestionnairewastestedbyaskingthesamequestionsinaninterview and comparing the results (alternateforms reliability).
The correlation coefficients between the questionnaire andinterview scores on each dimension ranged from r= 0.7  0.9,
demonstratinggoodreliabilityofthemeasuresused.Theresearchfindings demonstrated that the companies studied showed
characteristicsofdifferentlevelsofsafetyculture.Theframeworkwas found to be practical to use, making it possible to identify
levels of safety culture maturity in the context of the Brazilian
petrochemicalindustry.
STARTS:ADecisionSupportArchitectureforDynamicSecurityConfigurationManagement
AnandSingh1,DavidLilja1
1UniversityofMinnesota,UnitedStatesConfiguration of security controls is either static or event driven(suchasanincidentorinresponsetorecommendationsfromarisk
assessment exercise) in most organizations. These approaches do
not adequately protect the organization because threats to
informationareeverchanginganddynamicinnature.STARTSisa
decision support architecture for dynamic security management
developed at the University of Minnesota. It is the first security
architecture that proposes the use of statistical design of
experiments technique for dynamic security configuration
adjustment. This is accomplished through ongoing statistical
analysisusingcontrolsensors.Thesesensorscollaboratewitheachother on an ongoing basis via a PlackettBurman matrix and
generate recommendations on the adjustments that need to take
placeinthesecurityconfigurationtorespondtochangingthreats.
Inthispaper,wedescribetheSTARTSarchitectureaswellastheresultsfromitspreliminaryimplementation.
ApplicationofFormalSafetyAssessmentMethodologyonTrafficRisksinCoastalWaters&HarborsofFujianProvince
JinpengZhang1,ShenpingHu1
1ShanghaiMaritimeUniversity,ChinaFormal safety assessment (FSA) is a systematic formal and
integrated assessment approach and has various applications to
many fields. In this paper, FSA methodology is applied to trafficrisk assessment in Fujian coastal waters and harbors, among of
which traffic risks are quantified by means of concept of relativerisks. From FSA analysis, we conclude that ship collision and
contact take the first place among accidents, while theconsequencesofaccidentsoccurredintyphoonandfogseasonsarethe most serious. As to accident causes, seafarers and naturalconditions make the most important contribution to accident
occurrence, and small boats are involved in accidents mostfrequently. Thus, such targeted proposals are provided finally as
theimplementationofgridmanagement,focusonseafarertrainingandmanagementofsmallshippingcompanies,etc.

Session
EBusinessandECommerce1
Date
12/11/2009Time
09:0010:30
Room
MontparnasseIVChairsLishengWang,IliasSantouridis
RobustSegmentationfortheServiceIndustryUsingKernel
InducedFuzzyClusteringTechniques
ChihWang1
1NationalChungHsing  University,TaiwanTounderstandcustomers’characteristicsandtheirdesireiscritical
formodernCRM(customerrelationshipmanagement).Theeasiest
wayforacompanytoachievethisgoalistotargettheircustomers
and then to serve them through providing a variety of
personalizedandsatisfactorygoodsorservice.Inordertoputtheright products or services and allocate resources to specific
targeted groups, many CRM researchers and/or practitioners
attempt to provide a variety of ways for effective customersegmentation. Unfortunately, most existing approaches are
vulnerable to outliers in practice and hence segmentation resultsmaybedissatisfactoryorseriouslybiased.Inthisstudy,ahybrid
approach that incorporates kernel induced fuzzy clustering
techniques is proposed to overcome the abovementioned
difficulties.Tworealdatasets,includingthesupervisedWINEand
the unsupervised RFM, are used to validate the proposed
approach.Experimentalresultsshowthattheproposedapproach
cannot only fulfill robust classification, but also achieve robustsegmentationsimultaneously.ResearchontheRelationshipBetweenCustomerValueofEbusinessandCustomerRetention:AnEmpiricalinChina
GuozhengZhang1,XiaohongChen1,FamingZhou2
1CentralSouthUniversity,China
2HunanAgriculturalUniversity,China

TheInternetrepresentsafundamentallydifferentenvironmentfor
businesses.Itopensuptheindustrytoincreasedcompetitionand,
as a result, reduces the likelihood of businesses retaining
customers in the long run. So, it is important to analyze therelationship between customer values and customer retention in
ordertoprovideaguidelineofsuccessfulebusiness.Thepurpose
ofthispaperistoanswerthefollowingquestions.First,whatare
key components of customer value in ebusiness? Second, what
influencestherelationshipbetweencustomervalueandcustomerretention? Data collected from 520 respondents who made
purchases through Internet shop were used to test a research
model. Several managerial implications were derived from theanalysisandfurtherstudiesweresuggested.TheRelationshipsamongBrandImage,BrandTrust,andOnlineWordofMouth:anExampleofOnlineGamingAnalysisofCapacityConstrainedSequentialAuctionsin
DuopolyMarketEnvironment
Z.Zhang1,MingzhouJin1
1MississippiStateUniversity,UnitedStates
Sequential auctions with the VickreyClarkeGlove (VCG)
mechanism are proposed for two buyers to purchase multiple
units of an identical item. The suppliers in a duopoly market
environment are assumed to have capacity constraints of
providing the required product. Three research problems are
studied: the suppliers expected payoff functions, the suppliers
biddingstrategiesinthefirstauction,andthebuyersprocurement
costs.Bothsuppliers’dominantbiddingstrategiesaretheoretically
derived. Suppliers’ expected profits and buyers’ expected
procurementcostsareempiricallyanalyzed.

AnalysisofInteroperabilityValuePropositionintheArchitectural,EngineeringandConstructionSector
AntonioGrilo1,RicardoJardimGoncalves1,VirgilioCruzMachado1
1FCTUNL,PortugalWhilstthelackofinteroperabilitybetweencompanieshasbeena
problemforsometime,todaywiththeincreasingpervasivenessof
ICT applications in all companies’ function the problem is
becomingmoreacute.OrganizationsoperatingfortheAECsector
are not an exception. This paper presents a model for value
proposition suitable to measure the impact of interoperability atenterpriselevel.AspecificanalysisofactualandpotentialvalueofinteroperabilityintheAECsectorisconductedoninteroperabilityinteraction types, as communications, coordination, cooperation,
collaborationandchannel.
TheRelationshipBetweenERPSoftwareSelectionCriteriaand
ERPSuccess
WenHsienTsai1,PeiLingLee1,YuShanShen1,ChingChienYang2
1NationalCentralUniversity,Taiwan
2ChungChouInstituteofTechnology,Taiwan

“ERPsuccess” measuresarethe mostimportant,but theycannot
be analyzed and understood without “software quality” and
“information quality” measurements. Moreover, high software
qualityisanessentialrequirementinanERPsystem.And,itwill
further influence information quality and ERP success.
Consequently,thedeterminationofERPsoftwareselectioncriteria
for ERP success plays an important role while organizationsconsider implementing an ERP system. This study presents aconceptual framework to investigate how ERP software selection
criterion are linked to software quality, information quality and
ERP success in the ERP implementing process, as well as, theimpactsofthosefactorsonsoftwarequality.
ShuHsienLiao1,YuChunChung1,R.Widowati1
1TamkangUniversity,TaiwanThis study mainly investigates the relationships among brand
image,brandtrust,andonlinewordofmouth.Thepresentstudy
collects 317 players of the online game “World of Warcraft” to
empirically investigate the relationships among brand image,
brand trust, and online wordofmouth, and examines themoderating effect of experience. By manipulating structuralequationmodeling(SEM),theresearchresultsindicatethatbrandtrustservesasapartialmediatorbetweenbrandimageandonline
wordofmouth. The other findings specify the substantial
moderating effect of experience in brand image, brand trust, and
onlinewordofmouth.





119
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Session
EBusinessandECommerce2
Date
12/11/2009Time
11:0012:30
Room
MontparnasseIVChairsChihWang,AntonioGrilo
InvestigatingtheMediationEffectofSatisfactionontheService
QualityandCustomerLoyaltyLink:EmpiricalEvidencefrom
GreekCustomersofInternetShops
IliasSantouridis1,PanagiotisTrivellas1
1TechnologicalEducationInstituteofLarissa,GreeceThis study aims to provide empirical evidence on the role ofservicequalityandcustomersatisfactionaspredictorsofloyaltyofinternetshoppersinGreece.Furthermore,thepossiblemediationeffectofcustomersatisfactionontheservicequalityandcustomer
loyalty relationship is also examined. Service quality isconceptualized by 5 dimensions: ease of use, escape,
customization, responsiveness and assurance. The statistical
analysis showed that service quality is major direct predictor ofloyalty, since 4 of its dimensions, with the exception of escape,
were found to significantly influence loyalty. Moreover,
satisfactionwasfoundtohaveastrongpositiveimpactonloyalty
by totally mediating the influence of all the 4 service quality
dimensions,whichwerefoundtoaffectloyaltydirectly.
AnEmpiricalStudyoftheEffectofCustomerSatisfactionand
ItsTwoDimensionsonOnlineCustomerLoyalty
QinghuaZhai1,MinghaiYe1
1TongjiUniversity,ChinaThis paper focused on the building of customer loyalty model.
Structural equation model has shown that both product
satisfaction and service satisfaction have positive effect on
customer satisfaction; the latter one also has positive effect on
customer loyalty. Then this paper analyzed the reason of
insignificant effect of product satisfaction and customersatisfactiononcustomerloyalty.Last,theauthorcameupwithfoursuggestions on improvement of customer loyalty in internet
environment, to provide scientific, empirical evidence on
promotingthedevelopmentofonlineshopping.
OnlineCustomizationforApparel:theRolesofInvolvement
andInnovativeness
YunWang1,Chenyinliu2
1NationalPingtungUniversityofScienceandTechnology,Taiwan
2IShouUniversity,Taiwan

Online customization is a powerful marketing strategy, however,
customers’ attitudes toward acceptance of online customization
andbehavioralintentiontouseplayacriticalsuccessfactor.Based
onTechnologyAcceptanceModel(TAM)thisstudyexaminedthe
relationships among consumers’ beliefs, attitudes and intentionstoward online customization for apparel. We also explored themoderating effects of individual traits, involvement and
innovativeness, in this specific context. According to customers’
perceptiontwoimportantmoderatingeffectswerefound.Onewasthat the higher involvement, the stronger relationship between
perceived usefulness and attitude toward acceptance of online
customization. The other was that the higher innovativeness, thestrongerrelationshipbetweenattitudetowardacceptanceofonline
customization and behavioral intention to use. In practice theresults of this study provide firms to understand their targetsegmentationandtoadjusttheirecommercestrategies.
120 
ŗŘŖ

ExaminingtheFactorsAssociatedwithConsumer’sTrustintheContextofBusinesstoConsumerECommerce
KimDungPhung1,KueiLingYen2,MingHsiungHsiao1
1ShuTeUniversity,Taiwan
2NationalSunYatsenUniversity,TaiwanThe purpose of this study is to examine the influence of
antecedentsonconsumer’strustinonlinecompanies.Specifically,
itaimstoexaminetherelationshipbetweenperceptionsaboutthe
company (including perceived size and perceived reputation) as
well as perceptions about the web site quality (including system
quality, information quality, and service quality) on consumer’s
trustinonlinecompany,andthenonpurchaseintention.Resultsofthese studies demonstrated that customer’s trust in the online
company is an important determinant of customer intention to
purchase. Furthermore, the results confirmed that perceived sizeandwebsitequality(includingsystemquality,informationquality,
and service quality) were the principal determinant influencingconsumer’s trust in online company. Future, our study results
could suggest practitioners can use these results as guidelines in
website development, daily operations, and customer support
processesinonlinebusiness.
AnEmpiricalResearchontheRelationshipbetweenPerceived
CustomerValueandEloyalty
LishengWang1,ShaoboSun1,JinxiangZha2
1ShandongUniversity,China
2ZhejiangUniversity,ChinaThis study developed and empirically tested a model examiningthe relationship between perceived customer value of eretailersand its impact on eloyalty intention toward eretailers. Wemeasure customer value of eretailers in three dimensions:
functional value, process value, and social value. Confirmatory
Factor Analysis (CFA) was performed to examine the reliabilityand validity of the measurement model, and the structuralequation modeling techniques were used to evaluate the casualmodel. Based on a survey in China, this study showed thatfunctional value, process value, and social value were all very
important in generating customer loyalty intention toward aneretailer. The conclusion also showed that website design
characteristic and social evading value, product quality,
convenience,internetsecurity,customization,internetinteractivity,
operation simplicity, website brand and C2C relationship value
werethesignificantinfluentialfactorofeloyaltyintentiontoward
theeretailers.

Session
DecisionAnalysisandMethods5
Date
12/11/2009Time
09:0010:30
Room
MontparnasseV
ChairsBertrandMareschal,HuanMinXuApplicationofMultipleCriteriaDecisionAnalysisinImpact
AssessmentofCarbonLabelling
DongLingXu1
1TheUniversityofManchester,UnitedKingdomInthispaper,itisdescribedhowmultiplecriteriadecisionanalysis
(MCDA) methods, in particular the Evidential Reasoning (ER)
approach, is applied to help Tesco, the largest UK retailer, toprioritise product groups for its carbon labelling program. The
mainobjectivesoftheprogramaretomaximisethepositiveimpact
of the program to the environment in terms of carbon footprint
reduction, while not to introduce unintentionally noncarbon
relatedriskssuchasresourcedepletion,pollutionandethicalrisks. The application is focused on comparing both the positive and
negativeimpactsoflabellingdifferentproductgroupssothattheoneswiththerelativelyhigherpositiveimpactsarerecommendedforearlyparticipationintheprogram.Themainchallengesofthe
applicationareuncertaintiesindataandjudgements,suchaslackof data, inaccuracy of data estimates and weights of different
criteria. It is demonstrated with examples how those challenges
canbedealtwithbyapplyingtheERapproachforMCDA.

IncompletePairwiseComparisonMatricesinMultiAttribute
DecisionMaking
SándorBozóki1,JánosFülöp1,LajosRónyai1
1MTASZTAKI,HungaryAn extension of the pairwise comparison matrix is consideredwhen some comparisons are missing. A generalization of theEigenvector Method for the incomplete case is introduced and
discussedaswellasoftheLogarithmicLeastSquaresMethod.The
uniquenessproblemregardingbothweightingmethodsisstudied
throughthegraphrepresentationofpairwisecomparisonmatrices.
It is shown that the optimal completion/solution is unique if and
only if the graph associated with the incomplete pairwisecomparison matrix is connected. An algorithm is proposed for
solving the eigenvalue minimization problem related to thegeneralization of the eigenvector method in the incomplete case.
Numericalexamplesarepresentedforillustrationofthemethods
discussedinthepaper.
ADecisionMakingSoftwareforEndofLifeVehicle
DisassemblabilityandRecyclabilityAnalysisFeriAfrinaldi1,MuhamadZameriMatSaman2,AwaluddinMohamed
Shaharoun2
1AndalasUniversity,Indonesia
2UniversitiTeknologiMalaysia,MalaysiaCurrently,manycountrieshavedevelopednewlegislationswhichare aimed at greater emphasis to force motor vehicle
manufacturers to recycle their products at the end of their life.
However, before endoflife vehicles can be recycled, theendoflife disassembly needs to be in placed. It entails large
amounts of capital expenditure and time. Most manufacturers
would not like to even considering disassembling and recyclingtheendoflifevehiclesunlesscostsarejustifiedandfinancialgains
assured. Therefore, there is a strong need for the software to
evaluate the disassemblability and recyclability aspect of theendoflife vehicles and to determine its technological and
economic impact. This paper presents the software to fulfill theaboveneeds.Thesoftwareisexpectedtoshowhoweconomically
efficient is it to disassemble endoflife vehicles and check theopportunity of a component to be reused, recycled and
remanufactured.ArchitecturalDesignProposalsSelectionBasedonFuzzy
AnalyticHierarchyProcess
HaoQin1,FanChen1,PingyingLin1,ShutianLi1
1ZhejiangUniversity,China

Architectural design (AD) proposals selection is one of the most
crucial procedures before the final construction of a project. To
make decisions, the jury members need to assess the design
proposals considering various criteria, such as function,
appearance,sustainability,context,economics,andsoon.Amodel
basedonfuzzyanalytichierarchyprocess (FAHP)isproposed to
select the most appropriate proposal with respect to various
criteria, and at the same time, taking subjective judgments of
decisionmakersintoconsideration.Finally,themodelwasappliedto a real AD proposals selection work in Hangzhou, China. The
results indicate that FAHP is capable of solving the problem ofArchitecturaldesignselection.
AGeneralFuzzyTOPSISBasedonNewFuzzyPositiveand
NegativeIdealSolution
NikbakhshJavadian1,MohammadKazemi1,FahimeKhaksarHaghani1,MehdiAmiriAref1,RezaKia2
1MazandaranUniversityofScienceandTechnology,Iran
2IslamicAzadUniversity,IranThis paper presents a fuzzy multiple criteria group
decisionmaking (FMCGDM) problem with the Technique for
OrderPerformancebySimilaritytoIdealSolution(TOPSIS)basedon the new concept of positive and negative ideal solution.
Triangularfuzzynumbers(TFN)amongdecisionmakingprocessare used to evaluate the weighted different alternatives versus
various. Additionally, in this paper we compared this algorithm
withthreealgorithms,obtainedinterestingresultandshowedthisresultintwotables.Thisresultindicatesthatourmethodisbetter
thanotheralgorithms.
OnNonExistenceofNashEquilibriumofMPersonGamewith
PureStrategyforDeliveryServices
KazukiTakahashi1,UshioSumita2
1TokyoGasCo.,Ltd.,Japan
2UniversityofTsukuba,Japan

AcompetitivemarketmodelisconsideredwithMsuppliersandN
customers, where each supplier provides a homogeneous service
such as delivering propane gas cylinders and has to offer auniformpriceupondeliverytoallcustomers.Givenapriceupper
boundU,themodelisformulatedasanMpersongamewithpure
strategy.ItisshownthattheMpersongamehastheuniqueNash
equilibriumifandonlyifeachcustomercanbeservicedbyatmostone supplier. Furthermore, this unique Nash equilibrium is
peculiarinthatallsuppliersadoptthesameupperboundpriceU.
In general, the M person game does not have any Nash
equilibrium.Forsuchacase,itisdemonstratedthatthesuppliers
continue to exercise their price strategies in a cyclic manner
indefinitely.



121
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Session
DecisionAnalysisandMethods6
Date
12/11/2009Time
11:0012:30
Room
MontparnasseV
Chairs
MalickNdiaye,SorooshNalchigar
ANewDecisionMakingApproachforOptimizationof
MultipleResponseProblem
MahdiBashiri1,MajidRamezani1
1ShahedUniversity,IranThis paper present a new method for multiple response
optimization (MRO). Multiresponse problems comprise threestages:datagathering,modelbuildingandoptimization.Themostwork in MRO don’t consider the results of modeling stage whilethese outcomes can help in achieving the solution. In this paper,
weincorporatetheobtainedresultsfromstageofmodelbuilding,i.
e.theleastsignificancedifference(LSD)criterion,forprocuringthenondominated solution of problem. In proposed method, a
number of nondominated solutions is acquired by the modified
goal programming approach and LSD concept. Then, usingTOPSIS approach the resulted solutions are ranked and thepreferred solution is gained. Finally, the proposed method is
illustratedwithanumericalexample.

CustomerBehaviourModellingintheMaximumCapture
Model
MalickNdiaye1
1KingFahdUniversityofPetroleumandMinerals,SaudiArabia

Competitive Location Analysis addresses the issue of optimally
locating firms that compete for market shares. It is therefore
important to consider the impact of costumers’ behavior and theway they chose to patronize any given firm. Using facilities
selections based on the Maximum Capture Model, we introducethree different scenarios to illustrate how assumptions on
customers’ choices may alter traditional solution approaches. We
assume here that an open facility will attract not all costumers
closertohimbutaportionofitrelativelytotheServiceLevel(SL)
availableforitscustomers;therestofthemwillchoosetopatronizeadifferentfacilityaccordingtoshoppingattitudes.Acomparison
betweenthedifferentapproachesisthenproposed.
ConcurrentbasedAnalysisModelofProductDevelopment
FlowCombiningForwardwithBackwardChain
HuanMinXu1,MingHaiYuan1,AiMinJi1,DaPengWei1
1HoHaiuniversity,ChinaThe pressure to shorten product development process has
increased due to rapidly changing technology and customers
perceived needs. Many researchers address reducing productdevelopment time. These methods are, however, stilltimeconsuming not wellstructured. The pushpull model of
product development flow (PPMFlow) in this paper is
concurrentbased analysis model by combining forward with
backwardchain.PPMFlowispresentedaccordingtothreekinds
of relationship models. The reconstructing steps of productdevelopmentprocessaredescribedalongwiththemethodologyofreconstructing PPMFlow. The method has been applied in theleading mechatronics company in China, which develops and
manufactures automatic doors in trains or metro cars. Theapplication result shows that product development cycle can be
shortenedusingPPMFlow.
122 
ŗŘŘ

CostBenefitAnalysisandPublicProjectDecision
XizhenGao1,YuLi2
1TianJinUniversity,China
2TianJinUniversityofTechnology,China

Costbenefit analysis (CBA) is a common method used in
investment decision. However, CostBenefit analysis exist someproblems in public project decision practice. In this paper, theauthorstudiedtheabroaddevelopmentofcostbenefitmethodinthepublicprojectdecisionmakingarea.Thispaperintroducedthe
problem of CBA implement in our country public projects
decisionmaking and conventional solutions. According to the
theoretical development abroad, we argue that system buildingand methods improving are both important, in order to improve
publicprojectdecisionmakingefficiency.
CompetitivenessFactorAnalysisofPublicTrafficinHebei
Province
HuiSun1,ZhengxuRen1,ZhiqingFan1,YeShi1
1TianjinUniversity,China

Inthisarticle,onthebasisofPorter’scompetitiveforcesmodel,a
competitivenessmodelofpublictransportationisproposed.Then
several visualized indexes are selected and structural equation
modelisappliedtocalculate.Atlast,thequantitativeresultwithhighdegreeoffittingiscalculatedthroughAMOSsoftware,whichcan be used in the policy making and implement of public
transportation.
DesignofaDecisionSupportSystemforSelectingultimodal
Transportationroute:AnIntegratedModelUsingAHPand
ZOGPCasestudyThailand–Vietnam
WarapojMeethom1,Athkornkengpol1
1KingMongkutsUniversityofTechnologyNorthBangkok,ThailandIn an effort to reduce different culturecognitive, regulation, andsocial needs of intraregional logistics and supply chain, theGovernment of GMS countries have initiated to adopt a holistic
multimodal transportation routing. The objective of research,
therefore, is to develop a DSS that can accommodate evaluation
models and criteria including various factors to optimize
multimodal transportation routing with maximum satisfaction intransporting goods within GMS countries. The DSS model is thecombination of a number of models beginning with the AHPmodeltoachieveprioritiesinquantitativeandqualitativepointofview from customers and multimodal transporters of thealternatives,followingbytheZOGPwhichcanintegratepriorities
from AHP with quantitative data to achieve an optimalmultimodal transportation routing base upon limitation of timeandbudget.Thecollaboratingfirmsaremultimodaltransportation
companieswhichhavedestinationfrom/toBangkokandVietnam.
The results analysis, recommendations and limitation are also
presented.

Session
PosterSession3
Date
12/11/2009Time
10:3011:00
Room
LongchampsI&IIKinematicAnalysisandPostProcessingAlgorithmResearchfor
5AxisCNCMachineToolswithaUniversalHead
ChunXie1,WeiminZhang1,XinyuanHe2
1TongjiUniversity,China
2ShenyangMachineTool(Group)CO.,LTD,ChinaImprovingtheaccuracyof5axisCNCmachinetoolsisaproblem
for professional people to solve all the time. Its kinematic
configuration and numerical control algorithm are crucial factors
affectingerrors.Allthepossiblestructuralconfigurationsof5axis
CNCmachinetoolswithauniversalheadwereshowninthisstudy.
The optimal kinematic chain was presented from the view of
kinematic errors and workpiece degrees of freedom (DOF). Thegeneralcalculatingformulationoftoolcenterpoint(TCP)deduced
by analyzed the special movement of 5axis CNC machine tools
withauniversalhead.Itispointedoutthatthetoolaxisorientation
(TAO) only depends on rotational movements instead oftranslational ones. The postprocessing algorithm of CAM
programswassolvedoutthroughcompoundtransmissionmatrix.
It was concluded that TCP coordinate value, tool axis orientation
and postprocessing algorithm can not be changed with thesequencechangeofmovementaxesfor5axisCNCmachinetools
withauniversalhead.
TheSimulationofCuttingForceofFreeformSurfaceMachining  withBallendMillingCutter
LeiShi1,EnFuLiu2,YiZhang1,PengChen1,ZongbinLi1
1XianJiaotongUniversity,China
2HebeiUniversityofScienceandTechnology,China

Based on the previous researches and according to the milling
characteristicsofballendmillingcutter,thecuttingforcemodelis
established.Usingempiricalformula,thefeedrateofNCcodesof
machining freeform surface is optimized under constraint of
nearlyconstantcuttingforce,andsoastodecreasethefluctuation
ofcuttingforce.Thus,themachiningqualityandefficiencyofpartare improved and the service life of cutting tool is prolonged. Thispaperdevelopsaprototypesystemunderconstraintofnearly
constant cutting force. And an example is given to verify theeffectivenessofthemethod.Thispaperlaysagoodfoundationfor
the development of software module of cutting parameter
optimizationrelatedtofreeformsurfacemachining.ColdNosingProcessModelingandSimulationfor
ManufacturingofAluminiumConicalMilkCan
JinnJongSheu1,HsienHsiuSu1
1NationalKaohsiungUniversityofAppliedSciences,TaiwanThe modeling and simulation methods for the manufacturing
systemsofconicalmilkcansareproposed.Theprocessesadopted
in this manufacturing system are divided into three stages:
backwardcupextrusion,ironingofthecanbody,andnecknosing
ofthecan.Themostcrucialstageofthismanufacturingsystemisthe nosing process which usually takes many steps, vary from
threetoten,toformthefinalshapeanddimensionprecisely.The
modeling of the maximum nosing rate is proposed to determinethestepsrequiredtomakethecaninthenosingstage.Theconic
curvemodelisproposedtodesignthenosingdiestominimizethenosingstepsandobtainsmoothermaterialflowofformingprocess. Threedimensional FEM simulations were carried out to evaluatethe proposed die profile designs and validate the manufacturing
system.Thegeometricalparametersoftheproposedconiccurves
of die profile are optimized via the DOE method. The FEM
simulation results show that the proposed die profile design
methodiscapableofpreventingthebucklingdefectsandreducingthestepsofnosingtothree. AManufacturingPerformanceEvaluationModelforNotebookComputerManufacturers
RongHwaHuang1,ChangLinYang1,HuilungShih1
1FuJenCatholicUniversity,TaiwanThe notebook computer industry is closely connected to global
economies. The major notebook computer companies have cut
their prices to increase market share in a highly competitivemarketplace.TheOEMmanufacturershavesharplyreduceprofitto generate orders. The key to survival for ODM/OEM
manufacturers is to improve production performance; however,
production improvements require a complete production
performance evaluation model and accurate evaluation indices.
Such a model will help businesses exploit resources, improve
production performance to meet customer needs and reach
operational goals. This study divides the performance evaluation
model for production of notebook computers into three stages:
construction of preliminary evaluation indices; revision ofevaluation indices; and, construction of an evaluation model.
Evaluation indices are based on quality, cost, delivery and
flexibility. These characteristics are used to develop 12 strategic
themes and 69 performance evaluation indices. Preliminaryevaluation indices are constructed using the Delphi method.
Opinions from industrial, governmental and academic
professionalsarecollectedandanalyzed.TheAnalyticalNetworkProcess(ANP)developedbySaatyisappliedtoweightindicesfor
each characteristic. Finally, the complete model is deployed to
evaluate the performance of the case company and verify modelpracticability.
NoiseIdentificationandFaultDiagnosisfortheNewProducts
oftheAutomobileGearbox
Wenlishang1,Yigongyan2,Haiboshi11ShenyangInstituteofAutomation,ChineseAcademyofScience,China
2ChangchunUniversityofTechnology,China

Anoiseidentificationandfaultdiagnosisforthenewproductsofthe automobile gearbox system is introduced. The framework ofthe developed software is described, which includes function
modules as data acquisition, feature extracting, time frequencytransform, order analysis, learning and training, and so on. The
prototype system has been partially put in practice in a certain
automobilegearboxmanufacturecompany.

AnalysisoftheFormingDefectsoftheTrapezoidalInnergearSpinningQinxiangXia1,LingyanSun1,XiuquanCheng2,BangyanYe1
1SouthChinaUniversityofTechnology,China
2GuangzhouCivilAviationCollege,ChinaSpinformingofcupshapedthinwalledtrapezoidalinnergearisa
new technology of the nearnet forming in gear manufacturing
field.ExperimentsandFEMsimulationsshowsthatthequalityof
workpiece is greatly influenced by the forming process method.
The defects, such as the ununiform distribution of tooth height
along the axial and tangential directions and the waveshaped
openingend of workpiece etc., occur easily. The mechanism for
defectsduringspinningisanalyzed,whichismainlycausedbythepartial thickening (in the area of geartooth) and thinning (in theareaoftoothgroove).Improvedformingmethods,suchasstagger
spinforming, positivereverse rotation of main spindle and
adopting a restraint ring at the openingend of blank, are put
forward. The forming methods are simulated by MSC. Marc andare also investigated by experiments. The results show that theimproved process methods overcome the forming defects
effectively.
ResearchonToolPathPlanningforFiveAxisMachining
PeinanLi1,RuifengGuo1,PinWang1,YanHuang1
1ShenyangInstituteofComputingTechnology,ChineseAcademyofSciences,ChinaTool path planning of CNC motion controller includes tool pathinterpolationandvelocityplanning.Fiveaxismachinetoolshave
beenadoptedinmoldsurfaceandaerospacepartmachining.Duetothekinematicscomplexityof themachine tool,itis difficult to
verifythecorrectnessofthemachiningprocess.Theseerrorsmay
causeproblemsanddamagesinbothworkpieceandtool.Toavoidthese errors, in this paper, the kinematics frame based on dual
quaternion DH representation was applied to define thecoordinatesoffiveaxismachinessystematically.Consequently,the
kinematics parameter equation of the fiveaxis machine was
obtained through this procedure. Jerk Control, which
automatically applies the appropriate amount of accelerationcontrol that creats smooth path transitions and consequently less
mechanical stress on the machine. Thus, in this paper, an novel
interpolation algorithm with quadric jerk velocity profiles was
proposed. The experimental results show that the feasibility of
proposedtoolpathplanningforfiveaxismachining.


123
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StockIndexPrediction:AComparisonofMARS,BPNandSVR
inanEmergingMarket
ChiJieLu1,ChihHsiangChang2,ChienYuChen1,ChihChouChiu2,
TianShyugLee3
1ChingYunUniversity,Taiwan
2NationalTaipeiUniversityofTechnology,Taiwan
3FuJenCatholicUniversity,Taiwan


Stock index prediction seems to be a challenging task of thefinancial time series prediction process especially in emerging
marketswiththeircomplexandinefficientstructures.Multivariate
adaptive regression splines (MARS) is a nonlinear and
nonparametricregressionmethodologyandhasbeensuccessfully
used in classification tasks. However, there are few applicationsusingMARSinstockindexprediction.Inthisstudy,wecomparethe forecasting performance of MARS, backpropagation neural
network (BPN), support vector regression (SVR), and multiple
linear regression (MLR) models in Shanghai BShare stock index.
ExperimentalresultsshowthatMARSoutperformsBPN,SVRand
MLRintermsofpredictionerrorandpredictionaccuracy.
ANewGAbasedRBFNeuralNetworkwithOptimalSelection
ClusteringAlgorithmforSINSFaultDiagnosis
ZhideLiu1,JiabinChen1,YongqiangHan1,ChunleiSong1
1BeijingInstituteofTechnology,China

Inthispaper,anewadaptivegeneticalgorithm(GA)basedradialbasis function (RBF) neural network with optimal selection
clusteringalgorithm(OSCA)isproposedforthefaultdiagnosisof
micro electromechanical system (MEMS) gyroscopes and
accelerometers of strapdown inertial navigation system (SINS).
ThenumberofhiddenlayernodesandparametersofRBFneural
networkareobtainedbyusingOSCA.Theconnectionweightsare
encoded to generate the chromosome, which is operated by
adaptiveGA.Orthogonalleast squarealgorithm (OLS)isusedto
train the weights and gradient descent algorithm (GDA) with
momentum term is used to estimate the parameters of Gaussianfunction. Adaptive GA, OLS and GDA with momentum termiterate alternately. Experimental results show that the proposed
GAbasedRBFneuralnetworkwithOSCAquicklyconvergesand
effectively improves the diagnostic accuracy rate of SINS fault
diagnosis.ASmartModelforUrbanTicketingBasedonRFID
Applications
MariaGraziaGnoni1,AlessandraRollo1,PiergiuseppeTundo1
1Dept.ofEngineeringforInnovation/Universityofsalento,Italy

Mobilityofpersonsandgoodscurrentlyrepresentsaninterestingfield of application for innovative ICT tools as Radio Frequency
Technology (RFID). RFID technologyis increasingly spreading in
logisticsactivities, suchaswarehouse management,supplychain
traceability. In urban mobility, RFID could support an automatic
vehicle and person identification system by reduced investment
costs.Inthepresentpaper,authorsproposeanIntegratedMobility
System (IMS) aiming to improve performances of ticketingmanagementinapublictransportnetworkbasedonanintensive
applicationofRFIDtechnology.
ApplyingFuzzyRuledBasedtoFlexibleRoutingProblemina
FlexibleManufacturingSystem
IrajMahdavi1,AmirhoseinFekriMoghaddamAzar1,MortezaBagherpour2
1MazandaranUniversityofScienceandTechnology,Iran
2IslamicAzadUniversityofShiraz,Iran
Duetothefactthatproductionplanninginflexiblemanufacturing
systems(FMS)especiallyindynamicenvironmentiscomplicated,
intoday’scompetitivemarket,increasingaccuracyofplanningin
suchsystemsishighlydesirable.Inthispaper,afuzzyrulebased
approachispresentedtoinvestigateflexibleroutinginFMSasitis
previously less focused in the literature. The objective is to find
appropriate route due to jobs which should be operated on
availablemachinesinproductionline.Theapproachistoconsider
IFThenrulesbasedonrealcaseswhichmaybeactuallyoccurredon the shop. After running fuzzy rule base system, appropriate
routeisthereforeinvestigated.Theapproachishighlyreliablefor
manufacturer who wishes to investigate proper flexible routingduetorealsituationsinFMSenvironment.Anumericalillustration
also is given to demonstrate applicability of the proposed
approach.

124 
ŗŘŚ

AMultiAgentandExtremalOptimizationSystemfor
SteelmakingContinuousCastingHotStripMillIntegrated
Scheduling
RigengJi1,YongZaiLu1
1ZhejiangUniversity,ChinaThispaperpresentsrecentresultsinapplyingamultiagentsystem
combined with extremal optimization to deal with integrated
schedulingfor“steelmaking,continuouscastandhotstripmill”,a
multistage, hybrid and realworld production system in steel
industry. The main goal of this research aims to minimize theenergylossesthroughtheoptimization,cooperation,coordination
and communications between the multiple knowledgebased
agents. The problem formulation, system architecture and
optimizationalgorithmsaredescribed.Thesimulationresultswith
production size data show the applicability of the proposed
solutions.

ForecastingStockPriceUsingNonlinearIndependentComponentAnalysisandSupportVectorRegression
ChiJieLu1,JuiYuWu2,ChengRueiFan3,ChihChouChiu3
1ChingYunUniversity,Taiwan
2LunghwaUniversityofScienceandTechnology,Taiwan
3NationalTaipeiUniversityofTechnology,TaiwanIn developing a stock price forecasting model, the first step is
usually feature extraction. Nonlinear independent component
analysis (NLICA) is a novel feature extraction technique to find
independentsourcesgivenonlyobserveddatathataremixturesofthe unknown sources, without prior knowledge of the mixing
mechanisms. It assumes that the observed mixtures are thenonlinearcombinationoflatentsourcesignals.Thisstudyproposea stock price forecasting model which first uses NLICA as
preprocessing to extract features from forecasting variables. Thefeatures, called independent components (ICs), are served as theinputs of support vector regression (SVR) to build the prediction
model. Experimental results on Nikkei 225 closing cash index
show that the proposed method can produce the best prediction
performance compared to the SVR models that use linear ICA,
principal component analysis (PCA) and kernel PCA as feature
extraction,andthesingleSVRmodelwithoutfeatureextraction.

EstimatingtheInquiringTimeIntervalforthePatentAnalysis
bytheTechnologyObsolescenceCycle
HsiaoChungWu1,HungYiChen1
1ChaoyangUniversityofTechnology,TaiwanOneofkeyissuesinpatentanalysisisidentifyingtimeintervalfor
querying patent records from databases. Inquiring patents with
inappropriate time interval will lead to biased results that eitheremphasizes old patents or cannot reveal the structure of a
technology area. The study proposed a systematic method for
deciding the inquiring time interval, based on the patents
obsolescence cycle. Two USPC classes are analyzed for
demonstrating. For including at least of 90% of survival patents,
thestudysuggeststhetimeintervalof9.2yearsforthepureUSPC
257class.Usethetimeintervalof7.0yearsforpatentsinthepure
USPC 438 class. Use the time interval of 7.5 years for patents
classifiedbothintheUSPC257and438classes.

DemonstrationStudyonSmallandMediumHightech
EnterprisesGrowth:TheCaseofDalian
LinLi1,PengfeiZhou2,YanWang1
1DalianJiaotongUniversity,China
2DalianUniversityofTechnology,ChinaAccording to the foreign research, small and mediumsizedhightechenterprisesgrowthinfluencefactorsareget.Basedonthelarge questionnaire investigation and using comparison analysis
method,mainfactorsthatinfluencethegrowthofDaliansmalland
mediumsized hightech enterprises is discussed. Through
research, highspeed growth small and mediumsized hightechenterprises  and lowspeed growth small and mediumsizedhightech enterprises  are get. And the general characteristic offast growth of small and mediumsized hightech enterprises is
compared with lowspeed growth small and mediumsizedhightech enterprises. In the end, some analysis on  small and
mediumsized hightech enterprises growth is get, which is
contributing to Dalian small and mediumsized hightechenterprisesgrowth.


TheAntecedentsandConsequencesofCustomerKnowledge
DevelopmentinNewProductDevelopment

InternationalComparisonontheCoordinationDegreeBetween
EconomicDevelopmentandBERDInvestment

YenTsungHuang1,IChunChen1
1TunghaiUniversity,Taiwan

HaifengWang1,YafeiLuo1
1BeijingUniversityofTechnology,ChinaThisstudyexploredcustomerknowledgedevelopmentinthenew
product development (NPD) process and the antecedents and
consequencesofthecustomerknowledgedevelopment.Customerknowledge development means that NPD teams created,
integrated,andappliedtheknowledgeaboutcustomers’needand
preference in the NPD process. This study proposed customerknowledge development is composed of customer interaction
process and team learning process. Collecting 77 valid samplesfromPrintedCircuitBoardsandPowerSupplyofTaiwanesefirms
through survey and analyzing with PLS (partial least squares)
model,mosthypothesesaresupported.Theinsightfulimplication
intheoryandpracticearealsodiscussedinthispaper.
ComputeraidedClassificationofPatentsOrientedtoTRIZ
TherelationshipbetweencurrentBERDinvestmentandeconomic
development is analyzed in this paper by using the model of
coordinationdegreeofcompositesystem.Theauthormeasuresthe
degree of coordination between the economic development and
BERD investment in China from 1992 to 2006. Comparison
betweenChinaandmajordevelopedcountriesarealsomade.The
resultshowsthattheaveragecoordinationdegreeofthecomposite
systeminChinaislowerthanmajordevelopedcountries.Thereisa good developing trend in China. At last, it puts forward theproposal about the BERD investment with the development of
economic.
ANewClassificationMethodontheBasisofaPatentScience
Relationship

YanhongLiang1,RunhuaTan1,ChaoyangWang2,ZhiGuangLi1
1HebeiUniversityofTechnology,China
2HebeiPolytechnicUniversity,China

YanRuLi1,TzuYingLi1
1UniversityofAletheia,TaiwanTRIZhasbeen widelyacknowledgedasaneffective toolto solve
technical problems. In TRIZ theory, a significant operation of
product innovation is to solve design contradictions. When anengineer formulates his problem as a contradiction, theContradiction Matrix helps him to identify a representative
Contradiction and Inventive Principles. But Inventive Principlesare abstract, it will be more helpful to generate innovative
problemsolving ideas for innovators if they obtain related
examplesfrompublishedpatentswhichhavesolvedtheanalogous
contradictionsandusedthesameInventivePrinciplesindifferent
fields of science and engineering. Most of the current available
automatic patent classification systems are based on technology
field such as IPC and they are not applicable to TRIZ. Recent
advance of computational linguistics allowed us to integrate text
mining and TRIZ for patent classification. In this paper, a
computeraided approach to classify patents according to
InventivePrinciplesisproposed.
ConstructingModelofOrganizationalInternalKnowledge
IntegrationBasedonCulturalAlgorithm
Sihuachen1,Changqitao1,Weihe1
1JiangXiUniversityofFinanceAndEconomics,ChinaThereisnodoubtthatknowledgeintegrationhasinfluenceonthe
improvement of organizational performance. The recent fruitfulresearchhasprovedittheoreticallyandempirically.However,the
research how to integrate knowledge to better improve
organizationalperformanceisless.Thispaperproposesaninternal
knowledge integration model based on cultural algorithm. It
integrates knowledge from micro and macro level to make theknowledge of the best individual become the common
acknowledgement of organization. On the basis of it, this paper
put forward two hypothesizes to analyze the mechanism of thismodeltoimproveorganizationalperformance.
TheEmpiricalStudyontheCreationofCorporateIntellectual
CapitalfromthePerspectiveofSocialCapital
JunyiRen1
1YantaiUniversity,ChinaIn 1998, Nahapiet and Ghoshal combined social capital and
intellectualcapitaltostudytheinfluencemechanismsofcorporatesocialcapitaltowardsintellectualcapitalcreation,andputforward
correspondingtheoreticalmodel.However,thistheoreticalmodel
hasnotbeenverifiedsofar.Inthisstudy,specificdataofChineseenterprises, SPSS, and Structural Equation are used to verify thismodel. The study results verify most of this model except thepositive relationship between the trust and the will of resource
exchanges,whichmayresultfromthedifferentculturalandsocial
elementsinChina.






International patent code (IPC) and United States patent code
(UPC) are the two most common classification systems in thepatent database, but they have difficulties in revealing thetechnological characteristics of different industries. This paper
proposes a new method based on a sciencetechnology
relationship, offering three main contributions:  first, provide anewclassificationmethodbasedonthepatentscientificliterature;
second,assisthightechnologyfirmstomeasuretheircompetitors
and have foresight on future science and technology roadmap;
third, analyze the technological dynamics by tracking the patentandscientifickeywords.
ResearchonParameterTransferringComplexityofAssembly
VariantDesign
XinshengXu1,XinCheng1,ZhengxiangLi2
1ChinaJiliangUniversity,China
2ZhejiangUniversity,China

Variant design is an effective mean to derive individual product
rapidly.Thispaperfocusesontheparametertransferringissueofassembly variant design, that is, to identify a parametertransferringpathwithminimumuncertainty.Parameterconstraint
networkanduncertaintycharacteristicwerepresented.Ameasure
ofundefinedparameterinformationwasemployedtodescribethecomplexityofidentifyingaparametervalueduringvariantdesign.
Based on this, a modified path complexity of parametertransferring was formulated. By calculating path complexity of
each potential transferring process, the parameter transferring
pathwithminimumpathcomplexitycanbefound.Thisanalysisis
convenient to make full use of customized information to design
individualproductsoastoincreasetherationalityandefficiency
ofparametervalued.Weillustrateourapproachwithexamples.CustomerOrientedLibraryServicesforChineseHigher
Education
JiahuiJiang1,YongbingZhang2
1LibraryofSouthwesternUniversityofFinanceandEconomics,China
2UniversityofTsukuba,JapanEven though most universities in China have successively
introduceddigitalresources,traditionalpaperbasedresourcesstill
share major percentage in the whole library resources. In thecurrent library management schemes, the information of theresource requirement and usage record is not utilized effectively
eitherinresourcepurchasedecisionorinresourceallocationplan.
Furthermore,thereisnoefficientapproachproposedtoutilizetheadvancedinformationtechnologiesinlibrarymanagement.Inthispaper,wefirstlyanalyzethepatternsofthecurrentlibraryservicesin Chinese universities and points out some problems existing inthe current resource management systems. We then proposeseveral approaches attempting to improve user satisfactory and
resource utilization by considering customer behavior and
requirementinformation.



125
ŗŘś

AnUbiquitousInfrastructureApplicationstoSupport
Museum’sServiceChenWoKuo1,JohannesK.Chiang1
1NationalChengchiUniversity,Taiwan
Following the success of using information and media
technologiesatNationalPalaceMuseum.Nowadays,itwillusethestateoftheart ubiquitous technologies to build an Ubimuseum
service.Theideaistoutilizetheubiquitoustechnologiesincludingsmart object, sensing network, and wireless network, etc. to
showcase the possibilities of their applications in the museum
context.  Theses projects were originally plan to span manyfunctional departments of the NPM including the curatorial,
preservation and conservation, marketing and licensing, and
educational divisions. This essay will highlight those projects
newlydifferentfunctionanddiversificationforvisitors.
TheValuationofMoneyBackGuaranteesinRetailingMarkets:
ARealOptionApproach
LiehMingLuo1,HuiTzuLee2,YuPingHsieh3
1FuJenCatholicUniversity,Taiwan
2NationalChungHsingUniversity,Taiwan
3ChihleeInstituteofTechnology,TaiwanIn this paper, we propose an optimal pricing model for themoneybackguarantee(MBG)whichisawidelyusedmechanism
to reduce consumers’ perceived risk in retailing markets. In
comparisonwithpreviousresearches,thisstudyespeciallyadoptsthe concept of stochastic underlying process from conventional
realoptiontechniquesandexploresoptimalpricingstrategiesfor
MBGsfromtheconsumers’perceivedvaluebasedviewpoint.This
stochastic process can describe the uncertainties associated with
product valuation by consumers. This research addresses how aretailer can make optimal pricing strategy for MBGs, and to
investigate the effects of some important factors on the MBGs
value.Analternativemodelisdevelopedtodeterminetheoptimal
pricing strategy for MBGs under various conditions. The results
couldprovideretailerswithseveralmanagementimplicationsand
couldbeareferencetohelpretailersmakedecisionoptimallyfor
thepricingissuesaboutMBG.

ResearchontheServiceorientedManufacturingModel
NaGao1,SongzhengZhao1,XiaodiZhang1
1NorthwesternPolytechnicalUniversity,ChinaServiceoriented manufacturing is a new industry model which
integratingmanufacturingandservice.Inthispaper,thedefinition
ofserviceorientedmanufacturingisintroduced. Itispointedout
thatthedevelopmentofserviceorientedmanufacturingwillplaya
keyroleinupgradingmanufacturingsectorsandgrowthofservice
sectors.Finally,thispaperbuildaserviceorientedmanufacturing
model which based on customeroriented and whole processes
services.ReachabilityAnalysisofServiceProcessModelBasedonPolychromaticSets
XinqinGao1,YanLi1,MingshunYang1,QilongYuan11XianUniversityofTechnology,ChinaHow to analyze the complex service processes is a key issue ofserviceprocessmanagementinrapidlychangingenvironment.In
this paper, a new approach to reachability analysis of service
processmodelisproposed.Thepolychromaticsets(PS)theoryis
introduced and the PS model of service process is established.
BasedonPScontourmatrix,thephysicalreachabilityandthetimereachability are analyzed. Model simplification rules and
algorithmareproposedtoexaminestructureconflicts,andmodel
decomposition algorithm is presented to verify physical
reachability. Time consumption and deadline of activities are
analyzedstaticallyanddynamically.Acasestudyoforderservice
process is used to illustrate the effectiveness of the proposed
approach.
126 
ŗŘŜ

SafetyFeasibilityAnalysisontheLiquidOrganicHeatTransfer
MaterialHeaterUsedintheProductionProcessofBleachingPowderConcentrate
HuiCui1,ZhishengXu1,WenhuaSong2
1CentralSouthUniversity,China
2TianjinUniversityofTechnology,ChinaThispapermainlyanalyzedthesafetyfeasibilityofliquidorganicheat transfer material heater used in the production process of
bleaching powder concentrate. Firstly, inherent hazards of
bleaching powder concentrate are fire and explosion and it mustnot be stored or transported with oils and so on, and after
analyzing the whole process flow the harmful factor is dry
bleaching powder concentrate dust in the workshop and dryingprocess is the focus of safety management. Secondly, inherent
hazards of liquid organic heat transfer material heater lie in firecausing by the leakage of strongly osmotic liquid organic heattransfermaterial.Finally,bycontrastingrespectivecharacteristics,
the potential hazard has been recognized and identified. Liquidorganic heat transfer material heater is improper for theproduction process of bleaching powder concentrate, and
correspondingcompensatedmeasureshavealsobeenproposed.

StochasticAnalysisonProbabilityofFireScenariosinRisk
AssessmenttoOccupantEvacuation
GuanquanChu1,JinhuiWang2
1WaterborneTransportationInstitute,MinistryofTransport,China
2ShanghaiMaritimeUniversity,ChinaThis study presents a framework of stochastic analysis on
probability of fire scenarios in risk assessment to occupantevacuation.Probablefirescenarioswereconstructedbyeventtreewith consideration of fire protection systems and manualintervention. Uncertainty of probability values of fire protection
systemsand manualinterventionwereanalyzedbycoupling firedynamicsmodelandMonteCarlosimulationbasedonstochastic
inputdata,suchaslognormalfiregrowthrate.Then,probabilityoffirescenarioswasanalyzedasvariableswithtime.
TheCharacteristicsofTemperatureNeartheCeilingofLiquidFiresinVertical  LaminarCleanRoomEnvironments
YanHuo1,YeGao1,HongMeiWu1,JianHeZhao1
1HarbinEngineeringUniversity,China

Numerical simulations of a clean room were conducted by
software FDS5.3 using largeeddy simulation (LES). The CFD
modelwasfirstverifiedbycomparingcomputationalresultswith
resultsofreducedscalecleanroomfiretests.Thetemperaturenearthe ceiling round the fire location with three sizes acetone liquid
fire were then studied for a typical fullscale clean room. Results
showthatthetemperatureneartheceilingisvariedmainlydueto
theheatreleaserate(HRR).Whenthefireareais0.5m×0.5m,theexcesstemperature,neartheceilinginahorizontaldistance4.5mfromthefirecentre,isbelow50Kduringthewholeprocess;whenthefireareais2.0m×0.5m,thetemperaturesabovetheambient(300K),neartheceilinginahorizontaldistancerespectively0.5m
and2.5 mfrom the firecentre,get50Kalmostat thesametime.
However, under air ventilation, the temperature next to ceiling
decreases fast with distance from the fire, so the radius of thesmokespreadalongtheceilingbecomessmall.

LargeEddySimulationofSmokeMovementinaTeaching
Building
JianHeZhao1,YeGao1,HongMeiWu1,YanHuo1
1HarbinEngineeringUniversity,China

Smokemovementduringfireinalargeteachingbuildingwithout
sprinkler was simulated by large eddy simulation (LES) model.
Several fire scenarios were considered to show the smoke
movementinverticalandhorizontaldirection.Itisfoundthatthelower storey the fire location is, the more dangerous the people
insideareforamultistoreybuilding.Alsowecanfindwhenthesmokespreadsalongthecorridorandencountersanatrium,itwill
accumulate largely in the atrium. In addition, the reasonable
application of fire shutter was discussed. Simulated results showthatsimultaneousreleasingthefireshuttersofthefirestoreyand
abovecanefficientlycontrolsmoketospreadhorizontally.
StudyontheAssessmentMethodofAgroecosystemHealth
BasedonthePressureStateResponseModel

RiskAnalysisoftheCityGasPipelineNetworkBasedonthe
FaultTree

BoLi1,H.L.Xie2,H.H.Guo1,YingHou1
1BeijingNormalUniversity,China
2JiangxiUniversityofFinance&Economics,China

YilinYin1,GuangliLin1
1TianjinUniversity,China

Agriculture is a conflict region for economical development and
environmentalprotection,andagroecosystemhealthassessmentis
itsfoundationofsustainabledevelopment.Basedonthecharacterof agroecosystem and PSR (PressureStateResponse) model, thispaper selected some indicators of agroecosystem health and
constructed the model of matterelement evaluation, which is
applied to seven towns in DXQ (Daxing District) and got thefollowing results: WSZZ (Weishanzhuang Town), LXZ (LixianTown) are ‘healthy’; CZYZ (Changziying Town), ADZ (AndingTown) and YHZ (Yinghai Town) are ‘critical state’; XHMZ(Xihongmen Town), JGZ (Jiugong Town) are ‘unhealthy’. The
results are basically consistent with facts of seven towns, so theindexsystemandmethodofevaluationarefeasible.
ModelingandAnalyzingSafetycriticalParallelseriesSystem
Safety
QingSun1,LirongCui1,RongPan2
1BeijingInstituteofTechnology,China
2ArizonaStateUniversity,UnitedStates
Thereareworking,andtwofailuresstatesincludingfailsafeand
faildangerous in safetycritical systems. This paper studies twodifferentsafetycriticalparallelseriesmodelsbyconsideringtheir
components lifetime distribution possessing general forms. The
indicesofreliabilityandsafetyincludingtheprobabilitiesthatthe
system in these states and mean time for the system under twodifferent failure ways, are derived respectively. Various
corresponding indices comparisons between the two differentparallelseries system models, and among the series, parallel and
parallelseries systems, are conducted. Finally some illustrative
numerical examples are employed to show the procedures. The
derived indices formulas are without component lifetime
distribution assumptions, which have significant meanings for
reliabilityanalysisandsafetydesignofthesystem.
IntegratingSociotechnologicalFactorsAnalysisIntoNuclear
PowerPlantEventReportandSafetyEvaluation:ASystematic
Framework
ZiqingZhai1
1ShanghaiJiaoTongUniversity,China

Nuclear power plants (NPP) are complex sociotechnological
systems where safety is the supreme concern for all activities.
While studies of past accidents reveal that technical, human and
organizationalfactorsaremajorcontributorstoviolationofsafety,
a generically accepted paradigm for safety assessment is still
unknown.Meanwhile,reportingsafetyrelevanteventoccurredin
NPP operations has already become a common practice in many
countries, which offers a good opportunity to enhance
understandingonthemechanismthataffects safety,aswellasto
improve data quality for further studies. Combining with recent
progress in Probabilistic Safety Assessment (PSA), this paper
provides a systematic framework to integrate sociotechnological
factors analysis into event report, in order to extract useful datafromrealcases,toconductfirsthandsafetyanalysisandtointurn
benefit further PSA studies, for the ultimate goal of improvingsafetyinNPPdailyoperations.
ComparsiontheMaintenanceBetweenTwoUnitParallelStandbySystemsand2outof3StandbySystems
MinWang1
1ChaoyangUniversityofTechnology,TaiwanBothtwounitparallelsystemsand2outof3systemsarecommon
used standby systems. Several research has studied themaintenance policy for twounit parallel systems. In this study, a
costeffectivemaintenanceschedule,includingtestingstrategyand
surveillance test interval, for a 2outof3 standby system is
presented. For systems with identical units, uniformly staggered
testing is shown to be the best testing strategy. The maintenance
performance of the systems is compared with that of twounit
parallelsystems(alsoconsideredas1outof2system).Moreover,
the results are also can be extended to general (n1)outofn
systems.







In order to control and reduce city gas accidents, it’s very
importanttoidentifyandanalyzetherelativeriskfactorsexistedinthecitygaspipelinenetworkcomprehensively.Throughthefaulttree analysis, “gas leakage” was taken as the top event and four
main reasons that led to gas leakage were found. According to
above four reasons, the comprehensive fault trees were drew,
whichreflectedthewholereasonstothetopevent“gasleakage”.
Finally,takingthethirdpartyinterferencefaulttreeasthetargetto
haveafurtheranalysis,andthenariskchecklistaboutthirdparty
interferenceofcitygaspipelinenetworkwasobtained,accordingto which, the prevention to gas pipeline network could be more
effective.
TheEmpiricallyComparativeAnalysisofAdvanced
ManufacturingParadigmofChinese,JapaneseandSouth
KoreanEnterprisesJunyiRen1
1YantaiUniversity,ChinaJustintime Production (JIT) and Agile Manufacturing(AM)are
bothproductionparadigmsthatarewidelyusedallovertheworld.
JITandAMareutilizedtocompareandanalyzethemanufacturing
industry in China, Japan and South Korea. The applicationconditionsandthedevelopmentofJITandAMinmanufacturing
industry in China, Japan and South Korea are  analyzed
separately,andthencomparisonismadebyprovidingsomeusefuland important comparison items of JIT and AM. It proposes theprimary stage of JIT / AM mixed production paradigm of
manufacturingenterprisesinChinabycomparingChineseJIT/AM
production paradigm with that of Japan and South Korea.
According to empirically comparative analysis, suggestions are
given in popularizing and deepening JIT/AM in manufacturing
industry, especially for the development of Chinesemanufacturing.

MaintenanceBehaviorBasedPredictionSystemUsingData
MiningPedroBastos1,RuiLopes1,LuisPires1,TiagoPedrosa1
1InstitutoPolitécnicodeBragança,PortugalInthelastyearswehaveassistedtoseveralanddeepchangesin
industrial manufacturing. Induced by the need of increasing
efficiency, bigger flexibility, better quality and lower costs, it
became more complex. The complexity of this new scenario hascaused big pressure under enterprises production systems and
consequentlyinitsmaintenancesystems.Equipmentandfacilities
availabilitymeanstimeforproductionandthismeansmoremoney.
Moreover, manufacturing systems recognize high level costs dueequipment breakdown, motivated by the time spent to repair,
whichcorrespondstonoproductiontimeandscrapyard,andalsoformoneyspentinrepairactions.Usually,enterprisesdonotshare
data produced from their maintenance interventions. This
investigation intends to create an organizational architecture that
makes the integration of data produced in factories on their
activities of reactive, predictive and preventive maintenance. The
main idea is to develop a decentralized predictive maintenancesystem based on data mining concepts similar to those that
supportvirtualenterprisesfunctionality.Predictingthepossibility
of breakdowns with bigger accuracy will increase systems
reliability.
ConceptAnalysisforServiceOrientedManufacturingBasedonInterpretiveStructuralModelingYisong(Lydia)Zheng1,DongLi1,FengZhao1
1NankaiUniversity,ChinaThis paper analyses concept of Service Oriented Manufacturing
based on the influencing factors summarized from a literature
survey. The mutual relationships between the influencing factors
and the concept have also been established and analyzed. The
analysis is carried out by using the Interpretive Structural
Modelingmethodinaqualitativeandhierarchicalmanner.




127
ŗŘŝ

128 ŗŘŞ

Author Index



129
ŗŘş

A

ABD.WAHAB,Dzuraidah
p.51
ABDULLAH,NurAtiqahSia
p.60
ABDULLAH,Ruslip.60
ACAR,Reatp.99
ACHARJEE,Parimalp.99
ACKERE,AnnVanp.115
ADEBANJO,Dotunp.85,86
AFONSO,Paulop.76
AFRINALDI,Ferip.121
AFSHARI,Hamidp.109
AGARWAL,Khushboop.51
AGNELLO,Patriziap.118
AGUIAR,Antoniop.78
AKEB,Hakimp.59
AKKERMAN,Renzop.81
ALI,Osmanp.57
ALI,Shawkatp.70
ALICKE,Knutp.83
ALTINGUMUSSOY,Cigdem
p.49
ALVAREZ,Teresap.106,105
ALVES,Anabelap.53
AMELIA,Lilyp.51
AMIRI,Mohamadp.55
AMIRIAREF,Mehdip.121
ANAWA,Ezzeddinp.53
ANDERBERG,Staffanp.109
ANDRADE,JoseCelioSilveirap.118
ANDRAWINA,Lucianap.107
ANSALDI,Silviap.118
APICHOTTANAKUL,Arthit
p.69
ARDESTANIJAAFARI,Amir
p.116ARUGA,Masahirop.113
ARYANEZHAD,M.Bahador
p.109ASGARI,Nasrinp.116
ATTA,AbduMohammedAli
p.60
AUGUSTINE,Manup.104
AWAN,Yasserp.110
AZADEH,Alip.56

B

BACKHOUSE,Chrisp.63
BAGHERPOUR,Morteza
p.124
BAI,Guangchenp.72
BALACHANDER,Krishna
Gurup.62
BARROSO,AnaPaulap.94
BARRY,MarieLouisep.113
BASHIRI,Mahdip.115,111,
122
BASHSHASH,Leilap.81
BASTOS,Pedrop.127
BAUMANN,Philippp.68
BAYRAKTAROGLU,Ayse
Elvanp.113
BECKHAUS,Arnep.92
BENNETT,Davidp.94
BENO,Tomasp.109
BENSLIMANE,Younesp.67
BENYOUCEF,Lyesp.102
BERGHMAN,Lottep.58
BHUIYAN,Nadiap.92
BI,Jingp.89
BIGOT,Régisp.52
BISONO,IndriatiN.p.92
BOKHORST,J.A.C.p.52
BOLAJRAF,Mohamedp.105
BOONITT,Sakunp.95
BOZÓKI,Sándorp.121
BRAGATTO,Paolop.118

130 
ŗřŖ

BRILL,Eyalp.51
BRISSAUD,Danielp.79
BURES,Marekp.75
BURNS,Neilp.63
BUSCHERMÖHLE,Ralfp.96
BUTDEE,Suthepp.70,79
BUYUKSARACOGLU,Yalcin
p.83
BYUN,SeongNamp.114
C

CAGNO,Enricop.118
CAI,Cunqiangp.58
CAI,Hongp.107
CAI,Ningp.52
CAI,Zhengyingp.95
CAKRAVASTIA,Andip.110
CALISIR,Fethip.94,112,113,
49
CAO,Jimingp.111
CAO,Yujuanp.117
CAO,Yunchunp.72
CAPIZZI,Giovannap.62
CAPRIHAN,Rahulp.51,52
CARBONARA,Nunziap.65
CARR,Seanp.111
CARVALHO,Dinisp.53
CATTRYSSE,Dirkp.87
CHAI,KahHinp.88
CHAKRABARTI,Dibyendu
p.101CHAKRABARTY,Ayonp.88
CHAN,ShengChungp.69
CHANARON,JeanJacques
p.48
CHANDOUL,Afifp.94
CHANG,ChenPingp.112
CHANG,CheWeip.72
CHANG,ChihHsiangp.124
CHANG,ChungShangp.62
CHANG,DongShangp.49
CHANG,JenChiap.112
CHANG,ShannBinp.108
CHANG,ShuMinp.108
CHANG,TengRueyp.83
CHANG,Wenbingp.76,60
CHANG,WenJungp.117,76
CHANG,YungChiap.103
CHAO,Bingp.56
CHAO,TznChinp.69
CHATELET,Ericp.84
CHEHARON,CheHassan
p.51
CHEN,AnMingp.105
CHEN,Baojiangp.53,82
CHEN,ChengWup.74
CHEN,ChenTungp.89
CHEN,ChienYup.124
CHEN,ChiuChinp.72
CHEN,Fanp.91,121
CHEN,Garyp.98
CHEN,HungYip.124
CHEN,IChunp.125
CHEN,JamesK.C.p.89
CHEN,Jiabinp.124
CHEN,JianYup.52
CHEN,Jingp.75
CHEN,JrTzungp.54
CHEN,Junp.91,89
CHEN,KaiYingp.70
CHEN,KeeKuop.90
CHEN,Lep.50
CHEN,Leep.53
CHEN,Lihuap.116
CHEN,Litianp.80
CHEN,LongShengp.70
CHEN,LongTaip.98
CHEN,Lup.65
CHEN,Luxip.107
CHEN,Minp.99

CHEN,Mingchihp.55
CHEN,MinHuip.85
CHEN,MuChenp.70
CHEN,PeiChunp.103
CHEN,Pengp.123
CHEN,PingShunp.103
CHEN,Rainp.107
CHEN,ShinGuangp.103
CHEN,Sihuap.125
CHEN,Songlinp.114,99
CHEN,WangYip.112
CHEN,Wanlingp.85
CHEN,Weijiongp.117
CHEN,Xiaohongp.119
CHEN,Xiaolip.48
CHEN,Y.B.p.80
CHEN,YenFup.69
CHEN,Yongqiangp.66
CHEN,YungChungp.56
CHEN,YungHsinp.98
CHEN,Zhiyup.58
CHEN,Zishunp.81
CHENG,ChuenShengp.61
CHENG,ChunYuanp.54
CHENG,Eddiep.100
CHENG,Guoquanp.82
CHENG,HuiPingp.61 
CHENG,Liangp.73
CHENG,Taop.102
CHENG,Xinp.125
CHENG,Xiuquanp.123
CHENG,Yup.71
CHEUNG,MichaelTowp.78
CHIA,SieYongp.116
CHIANG,ChingYip.62
CHIANG,JohannesK.p.126,
73
CHIEN,WeiTingKaryp.54
CHIU,ChihChoup.124
CHIU,JunZhip.72
CHIU,RongHerp.90
CHO,JoongHyunp.62
CHO,Sanghoonp.92
CHONG,HeapYihp.68
CHOU,ChangPinp.91
CHOU,Chiehminp.88
CHOU,WenMinp.64
CHOU,YuWeip.105
CHOUDHURY,Piyasip.48
CHOUNG,JaeYongp.50
CHU,ChienWeip.59
CHU,ChingWup.90
CHU,Guanquanp.126
CHU,Linlinp.75
CHU,Sydneyp.65
CHU,Xuezhengp.105
CHUAH,Bingp.94
CHUI,ChiLungp.68
CHUNG,ChunJenp.64
CHUNG,HungYuanp.69
CHUNG,YuChunp.119
CHUNGHO,Chenp.60
CHUTIMA,Paramesp.51
ÇñL NG R,Cananp.74
CIMATTI,Barbarap.86
CIRIELLO,Vincentp.114
COENE,Sofiep.57
COHEN,Yuvalp.96
CRAVEN,Brucep.59
CREEMERS,Stefanp.58
CRESPO,Javierp.106
CRESPOMARIñO,JuanLuis
p.87
CRESPOPEREIRA,Diegop.87
CRUZ,Dennisp.93
CRUZMACHADO,Virgilio
p.119,94
CUI,Huip.126
CUI,Jianshuangp.73
CUI,Jinchuanp.101
CUI,Lirongp.127

CUI,Minglangp.108
CUI,Yanp.59
CUNG,VanDatp.94

DDADEV REN,Metinp.74
DAI,Ruip.88
DAI,Xingp.58
DAMCI,Atillap.83
DANTAN,JeanYvesp.60,52
DELAFUENTE,Davidp.59
DEPRADA,Cesarp.105
DEREYCK,Bertp.58
DESMET,Yvesp.100,101
DEDOUSSIS,Vassilisp.52,58
DEHGHANIAN,Farzadp.94
DELRÍOVILAS,Davidp.87
DEMPSEY,Patrickp.114
DENG,Liqiangp.50
DENG,QianWangp.79
DHOKIA,Vimalp.69
DIABAT,Alip.64
DIDEKHANI,Hoseinp.64
DING,Changp.53
DING,Wanlingp.86
DING,Yip.88
DOMBROWSKI,Uwep.74
DONG,Lep.73
DONG,Yirenp.74
DOU,Weip.107
DOU,Wenyup.75
DREYFUS,Stuartp.57
DU,Gangp.101
DUERR,Holgerp.92
DUI,Hongyanp.102
DURUCU,Muratp.112
DZENG,R.J.p.73,102E

EBRAHIMIPOUR,Vahidp.56
ELFALOU,Mazenp.84
ELMABROUK,Omerp.53
ELWANY,Hamdyp.65
ENDO,Arithop.113
EUSGELD,Irenep.116
EZE,Uchennap.49,79F

FALLAH,Hoseinp.48
FAN,ChengRueip.124
FAN,Wenzhuop.104
FAN,Yushunp.89
FAN,Zhiqingp.122
FANG,ChihChiangp.75
FANG,Hanweip.95
FANG,Liangp.108
FANG,Quangenp.117
FARAHANI,Pooryap.83
FATHI,Mehdip.94,53,87,
109
FAZELZARANDI,
MohammadHosseinp.98
FEBLESACOSTA,Jaime
p.104
FEKRIMOGHADDAMAZAR,Amirhoseinp.124
FENG,ChengMinp.106
FENG,Qishanp.105
FERNANDO,Tadeop.70,105
FIGUEIREDO,Mafaldap.98
FLIGEL,Elip.51
FOGLIATTO,Flaviop.61
FORS,Nashaatp.65
FOTUHI,Fatemep.111
FU,Jianpingp.74
FÜLÖP,Jánosp.121

G

GAALMAN,Gerardp.109
GAL,Ruudp.100
GALAL,Nohap.65
GALANTE,Erickp.118
GANDHI,Tejasp.71
GANOTAKIS,Panagiotisp.75
GAO,Huachaop.74
GAO,Huip.104
GAO,Liangp.72,105
GAO,Nap.126
GAO,Xinqinp.126
GAO,Xizhenp.122
GAO,Yep.126
GAO,ZhanDip.105
GARCÍADELVALLE,
Alejandrop.87
GENDO,I.p.92
GENG,Weip.59
GENG,Xiaoqingp.104
GIANNATSIS,Johnp.52
GIANNOCCARO,Ilariap.65
GNONI,MariaGraziap.124
GOH,GeraldGuanGanp.49,
79
GOH,ThongNgeep.61,56
GOLDSHTEIN,Eduardp.51
GOMES,JoãoPaulop.53
GONCALVESFILHO,
AnastacioPintop.118
GONEN,Amnonp.51
GONZÁLEZDELAROSA,
Manuelp.104
GOONETILLEKE,Ravindra
p.74
GOONETILLEKE,S.p.74
GOPAKUMAR,Balagopal
p.71
GORSHY,Heshamp.105
GOUDARZLOU,Atarodp.88
GRAUER,Manfredp.97
GREENFIELD,PaulF.p.78
GRILO,Antoniop.119
GROTTKE,Michaelp.92
GRUNOW,Martinp.81,83
GU,Minyanp.56
GUAN,Zailinp.83
GUANGFU,Liup.110
GUENTHER,HansOttop.82,
83
GUJJULA,Ricop.82
GUMUSSOY,CigdemAltin
p.94,113
GUO,H.H.p.127
GUO,Pengp.66
GUO,Ruifengp.123
GUO,Tiandep.100
GUO,Yingp.117,50
GUO,ZhiWeip.72
GURSARAN,p.51

H

HAAPASALO,Harrip.48
HAASE,LouiseMoellerp.99
HACKBARTH,Felixp.116
HADDAD,Assedp.118
HAHN,Axelp.96
HAJIALIBEIGI,Maryam
p.98
HAJIHA,Alip.48
HALIM,AbdulHakimp.110
HALIM,Sianap.92
HALIM,Tonyp.116
HALL,Matthewp.94
HAMEED,Tahirp.50
HAMPDENTURNER,
Charlesp.49
HAN,Fuzhup.53
HAN,Guangyuep.65



HAN,J.Xp.90
HAN,Yongqiangp.124
HANSEN,PoulKyvsgaard
p.99
HAO,Jingbinp.108
HAO,Lip.97
HAO,Tingp.105
HARAOKA,Kazuop.85
HARRAZ,Nerminep.65
HASANZADEH,Amirp.94,
53,87,109HASSAN,Alaap.60
HÄUSLER,Stefanp.96
HE,Bop.82
HE,Qinghuap.67
HE,Weip.125
HE,Xinyuanp.123
HE,Xiyangp.49
HE,Yihaip.76,60
HEITZ,Christophp.81
HELANDER,Martinp.114
HERNANDEZ,Eduardo
p.106HERRMANN,Saschap.110
HIFI,Mhandp.59
HINCHEY,Mikep.55
HIRATA,Sadayop.68
HO,JinJap.67
HO,MingTap.106
HO,Williamp.94
HOCKKHENG,Simp.90
HOJABRI,Hosseinp.116
HOMKHAMPAD,Suphakan
p.93
HONG,Ruyanp.86,85
HONG,SeungKweonp.50
HORNG,ShihChengp.104,
70
HOU,ShengTsungp.98
HOU,Yingp.127
HSIAO,C.W.p.89
HSIAO,HsiChip.112
HSIAO,MingHsiungp.120
HSIAO,YuLiangp.70
HSIEH,ChaoChenp.72
HSIEH,ChiaLinp.64
HSIEH,Fumanp.112
HSIEH,YuPingp.126
HSU,C.H.p.74
HSU,ChienLungp.79
HSU,ChinChiap.75
HSU,JuiLingp.106
HSU,JuiLingp.105
HSU,LienAnp.78
HSU,ShengHsiungp.98
HU,Binqip.102
HU,DaChianp.117
HU,Junfeip.66
HU,K.K.p.88
HU,Leip.114
HU,Lichenp.80
HU,Qingpeip.74
HU,Shenpingp.117,118,58
HU,Shousongp.101
HU,Xiaofengp.58
HU,Yanrongp.73
HU,Yaoguangp.86
HUANG,C.N.p.80
HUANG,ChiaHuip.104
HUANG,ChihWenp.71
HUANG,FengYip.52
HUANG,Haitingp.80
HUANG,Jinp.89
HUANG,Joshuap.65
HUANG,Junp.103,100
HUANG,KuoLip.107
HUANG,KuoKop.61
HUANG,Lip.67,75
HUANG,Minp.59
HUANG,RongHwap.67,123,
106
HUANG,Shanp.111

HUANG,TsuTep.50
HUANG,Wenjiep.77
HUANG,Yanp.123
HUANG,YenTsungp.125
HUANG,YuTsungp.85
HUMPHREYS,Paulp.95
HUNG,ChingSuip.117
HUNG,HsuFengp.78
HUNG,PiChuanp.95
HUNG,WeiZhanp.89
HUO,Yanp.126
HWANG,HyeRanp.50
HWANG,SheueLingp.113
HWANG,YuanChup.89

I
IBRAHIM,Raafatp.105
INDIRA,A.p.99
INOUE,Shinjip.54
IPSILANDIS,Pandelisp.67
ISKANDAR,BermawiP.
p.110ISKIN,Ibrahimp.49
ISLAM,Sardarp.59,58
ISMAIL,AhmadRasdanp.51
ISMAIL,AhmedFarisp.69

J
JAAFAR,Azmip.60
JABBARZADEH,Armin
p.109
JADID,AfshinOroojlooy
p.109
JAIN,Rakeshp.104
JAIN,Vipulp.102
JAMALI,SeyedSajedp.99
JANG,Wooseungp.111
JANTHONG,Nattawutp.79
JARDIMGONCALVES,
Ricardop.119
JASSBI,Javadp.64
JAVADIAN,Nikbakhshp.121
JI,AiMinp.122
JI,Rigengp.124
JIAN,HuaLip.78
JIANG,Jiahuip.125
JIANG,Jianhuap.111
JIANG,Pingp.81
JIANG,Renyanp.84
JIANG,Ruip.55
JIANG,Taop.104
JIANG,Weipingp.67
JIANG,Xiaocuip.63
JIANG,Yipingp.95
JIANG,Zhengyip.72
JIANG,Zhibinp.87
JIAO,Rogerp.63,60,114
JIN,Mingzhoup.119
JIN,Yep.58
JITENDRA,Holep.81
JOHNSON,Michaelp.66
JOLLY,Danielp.111
JUNG,Suheep.92

K

KACHIENGA,Michaelp.108
KAJIKAWA,Yuyp.49,50,80
KANG,ChaoChungp.106
KANG,KyungSikp.93
KANG,Ruip.84
KANG,SungWoop.62,93
KANTHENK,Harikrishnan
p.62
KAO,ChihHsip.49
KAO,ChungEnp.95
KAO,HanYingp.104

KAO,HsiuHsuchp.73
KARADGI,Sachinp.97
KARG,Larsp.92
KARRER,Christophp.83
KARUTHAN,Chinnap.62
KASSIMIS,Agelosp.58
KAZEMI,Mohammadp.121
KENGPOL,Athkornp.122
KHAKSARHAGHANI,
Fahimep.121
KHASAWNEH,Mohammad
p.71
KHIRUDEEN,Muhammad
IqbalBinp.116
KHOO,HeeKooip.115
KHOO,MichaelBoonChong
p.60
KHOSROJERDI,Amirhossein
p.99
KIA,Rezap.121
KIANFAR,Kamranp.87,109
KILIC,OnurAlperp.81
KIM,Gyutaip.92
KIM,SaKilp.114
KIM,SongKyoop.78
KIM,Woojup.97
KNUUTILA,Timop.82
KO,HuiTingp.103
KOIDE,Takeship.59
KONSTAS,Konstantinosp.58
KOPPE,Rolandp.96
KUAN,Y.S.p.88
KUANG,Shaolongp.114
KUMAR,Dineshp.54
KUMAR,Pradeepp.54
KUMAR,Sanjeevp.69
KUO,ChenWop.126
KUO,ChiuYenp.106
KUO,H.M.p.74
KUO,HsiaoChiaop.71
KUO,Lopinp.66
KUO,TsenIp.77
KURT,Mustafap.74
KWONG,C.K.p.90

L
LSMITH,Gerogep.112
LAHDELMA,Ristop.82
LAHENIUS,Katjap.112
LAI,HongFengp.108
LAI,HungChihp.88
LAI,PeiHsinp.71
LAI,Shaoyuanp.102
LAI,Yuangenp.80
LAND,Martinp.109
LANGEVIN,Andrep.65
LAOSIRIHONGTHONG,
Tritosp.85,86LARSEN,ErikRp.115
LAU,AntonioKaWingp.63
LE,Khoap.66
LE,Yunp.67
LEE,CarmanKaManp.94
LEE,ChiaLungp.70
LEE,HuiTzup.126
LEE,KeonMyungp.50
LEE,LooHayp.59
LEE,Myungjinp.97
LEE,PeiHsip.77
LEE,PeiLingp.119,66
LEE,TianShyugp.124
LEE,YuHsiup.62
LEU,JunDerp.85
LEUS,Roelp.57,58
LEVITIN,Gregoryp.116
LI,Baixunp.100
LI,Bop.127
LI,Changhuap.117
LI,ChingPup.89
LI,Dongp.127

131
ŗřŗ

LI,FengChiap.69
LI,Gangp.67
LI,Hairuip.109
LI,Hongyup.103
LI,KaiWayp.113,117
LI,Lip.57
LI,Linp.124
LI,Nap.87
LI,Peigenp.105
LI,Peinanp.123
LI,Qianp.111
LI,Qinp.107
LI,S.C.p.88
LI,Shutianp.91,121
LI,Tiekep.73
LI,TzuYingp.125
LI,Xiangp.55
LI,Xiaomeip.102
LI,XiaoQuanp.101
LI,Xiaoyap.101
LI,Yanp.126
LI,Yanfup.56
LI,YanRup.125
LI,Yantingp.91
LI,Yongp.70
LI,Yongkuip.67
LI,Yup.122
LI,Yuhongp.73
LI,Zhengxiangp.125
LI,ZhiGuangp.125,101
LI,Zhoup.108
LI,Zhuoxinp.67
LI,Zongbinp.123
LIAN,Qilip.107
LIANG,G.Q.p.114
LIANG,GuoFengp.113
LIANG,Xuedongp.79,112
LIANG,Yanhongp.125
LIANG,YiHuip.90
LIAO,ChiaChunp.72
LIAO,HuangShengp.77
LIAO,ShuHsienp.64,107,
117,76,119
LIAO,WeiChengp.73
LIAO,Ziqip.78
LIEB,Helmutp.61
LIEN,ChingYup.71
LILJA,Davidp.118
LIMA,RuiM.p.53
LIN,C.Sp.77
LIN,ChienChiangp.78
LIN,Guanglip.127
LIN,H.L.p.91
LIN,JhihTsongp.113
LIN,JinChengp.103
LIN,MinDerp.75,59
LIN,MingChingp.83
LIN,Pingyingp.121
LIN,ShieuHongp.97
LIN,ShinYeup.104
LIN,SinJinp.106
LIN,SinYip.89
LIN,TyroneT.p.63,71,75
LIN,WanRungp.106
LIN,YiWenp.117
LIU,Chenyinp.120
LIU,ChihFangp.113
LIU,Dachengp.111
LIU,EnFup.123
LIU,GeeFonp.59
LIU,Hongjiup.72,73
LIU,JauYangp.105,106
LIU,MeiLingp.54
LIU,Nap.96
LIU,Qiongp.110,96
LIU,Tiep.100
LIU,WeiYip.70
LIU,Wenyongp.114
LIU,Zhidep.124
LOESER,Carstenp.92
LOPES,Ruip.127
LOUREIRO,Geilsonp.76

132 ŗřŘ

LU,ChiJiep.124
LU,Jianpingp.95
LU,Jipingp.91,53
LU,Lixuanp.73
LU,Minyanp.74
LU,Qiangp.67,97,93,63
LU,TingChunp.78
LU,YongZaip.124
LU,Zhingfangp.111
LUH,DingBangp.107
LUO,Guofup.97
LUO,H.B.p.52
LUO,LiehMingp.126
LUO,Xinggangp.90
LUO,Yafeip.125
LYU,JrJungp.88
M
MA,Junp.97
MA,Qinhaip.63
MA,Weiminp.72,73
MA,Zhaop.60
MABOGUNJE,Adep.99
MABOUDIAN,Yasaman
p.104MACHADO,Virgíniap.94
MAGUIRE,Liamp.95
MAHDAVI,Irajp.124
MAIKALA,Rammohanp.114
MAK,KLp.94
MAKINDE,OluwoleDaniel
p.83
MAKIS,Viliamp.55
MALIK,Mohsinp.82
MANDAL,Samitp.99
MANGIONE,Fabienp.94
MANSOUR,Saeedp.94
MANZONI,Alexp.58
MAO,Zhaofangp.102
MARESCHAL,Bertrand
p.100,101
MARINHO,MarciaMara
Oliveirap.118
MARTIN,Patrickp.60
MARTINEZ,Ernestop.70
MARTINS,Paulop.53
MARTINSUO,Miiap.112
MASAROTTO,Guidop.62
MATSAMAN,Muhamad
Zamerip.121
MATSUSHIMA,Katsumori
p.49,85
MCIVOR,Ronanp.95
MCLEAN,Michaelp.85
MCNAUGHT,Kenp.84
MEETHOM,Warapojp.122
MENG,Xianyip.53
MENG,Yanp.71
METZ,Danielp.97
MHALLAH,Rymp.59
MI,Kaip.76
MICHAELIDES,Roulap.63
MINSHALL,Timp.49
MIRANDA,Josep.113
MITREA,Catalinp.94
MIYAZAWA,Takaship.49
MIZUTANI,Eijip.57
MIZUTANI,Satoship.55
MOEINNAJAFABADI,
Shimap.72
MOGHADARDOUST,Omidp.53
MOHAMAD,Ismailp.91
MOHAMADZIN,Roslip.68
MOHAMED,Sherifp.100
MOHAMEDSHAHAROUN,
Awaluddinp.121
MOHAMMEDFATHI,
Nurlizap.49
MOHDROHANI,Jafrip.91

MOHDYUSOF,Sharip.61,91
MOHD.SHAHAROUN,
Awaluddinp.61
MOHIUDDIN,A.K.Mp.69
MOLLADAVOUDI,Alip.98
MORI,Junichirop.50,80,85
MORTON,Susanp.63
MU,Ship.115
MUELLER,Egonp.93,115
MUIA,Timothyp.92
MULABABAFUBIANDI,
Antoinep.76
MÜLLER,Ulfp.97
MUNI,DurgaPrasadp.82
MURUGAN,Sharmeenip.90

N

NAKAGAWA,Toshiop.54,55
NAKAJIMA,Hidehitop.109
NAKAMURA,Syoujip.54
NAKAYAMA,Keikop.54
NALCHIGAR,Sorooshp.101
NAN,Cenp.116
NARASIMHAMURTHY,
Srinivasp.82
NASSEHI,Aydinp.69
NASSERZADEH,Seyed
MohammadRezap.101
NDIAYE,Malickp.122
NEL,Hanneliep.76
NEVALAINEN,Ollip.82
NEWMAN,Stephenp.69
NG,AdamT.S.p.116
NG,SzuHuip.116,115,56,55
NGUYENPHAN,BachSu
p.109NIANG,Ndeyep.61
NICOLAS,JChristophep.111
NIELEN,Alexanderp.61
NIKOGHOSYAN,N.p.93
NIU,Jianweip.87
NIU,Zhendongp.117
NOUAOURI,Issamp.111
NUREIZE,Arbaiyp.99

O
OBRIEN,Niallp.114
OH,SunIlp.62,93
OLABI,Abdulghanip.53
OLIVEIRA,Monicap.98
OMAR,Mohamedk.p.90
ONG,HongChoonp.115
OSADA,Hiroship.68,49
OU,Yanjingp.60


P

PAISANA,Antóniop.76
PALACIN,Luisp.105
PAN,Lip.65
PAN,NangFeip.73,102
PAN,Nvzhaop.66
PAN,Quanp.66
PAN,Rongp.127
PANDE,Mukeshp.81
PAPANAGNOU,Christosp.65
PARADI,Josephp.103
PARDO,MariaJosep.59
PARK,JeYunp.114
PARK,YoungC.p.84
PATHUMNAKUL,Sp.93,69
PECHT,Michaelp.84
PEDROSA,Tiagop.127
PEJRYD,Larsp.109
PENG,Bitaop.100
PENG,Ruip.116

PENG,Xinminp.80,49
PENG,Yunfangp.83
PFLUGRADT,Noahp.115
PHILBIN,Simonp.67
PHUNG,KimDungp.120
PIEWTHONGNGAM,Kp.93
PIEWTHONGNGAM,K.p.69
PILEVARI,Nazaninp.64
PILKINGTON,Alanp.108
PIRES,Luisp.127
PITTIGLIO,Paolop.118
POLAT,Gulp.83
POURGHADERI,Ahmad
Rezap.57,59
PRETORIUS,Leonp.117
PUN,Danielp.70
PUNNAKITIKASHEM,
Prattanap.85,86Q
QIN,Haop.121
QIN,Tianp.74
QIU,Minp.82
QU,Xingdap.114
QUADRA,Patriciap.93
QUARASHI,SeyedFouad
p.56


R

RAAD,Abbasp.94
RADKE,Andreasp.115
RAHMAN,Md.Ataurp.69
RAMACHANDRAN,
Parthasarathyp.58
RAMAZANIKHORSHIDDOOST,Reza
p.53
RAMEZANI,Majidp.122
RATHORE,AjayPalSingh
p.104RAZALI,Mohamadp.90
REINHART,Guntherp.99
REIS,Antoniop.78
REN,Junyip.127,125
REN,Zhengxup.122
RICHARD,JeanPhilippep.64
RIEDEL,Ralphp.115
RODRIGO,Asankap.74
RODRIGUEZ,Justinep.93
ROGERS,Jamiep.98
ROLLO,Alessandrap.124
RONG,Aiyingp.82
RÓNYAI,Lajosp.121
ROORDA,Berendp.100
RUNGI,Maitp.96
RUTSCH,Andreasp.93

S

S.C.FERNANDES,Antonio
p.92
SÁ,Thaisap.118
SACHDEVA,Anishp.54
SADEGHI,Amirp.87
SADEGHI,Mohsenp.52
SADEH,Arikp.96
SADINEZHAD,Soheilp.81
SAEEDNIA,HamidRezap.48
SAGEBIEL,Hannop.110
SAHEBNASAGH,Mahdip.72
SAHIN,Ozp.100
SAHLMAN,Karip.48
SAIDIAN,Alip.55
SAIKI,Tomokop.78
SAKATA,Ichirop.49,80
SALAM,Adilp.92
SALIM,Anuarp.105

SALMASNIA,Alip.115
SANDNES,FrodeEikap.78
SANDOH,Hiroakip.59
SANKARANARAYANAN,
Karthikp.115
SANTOURIDIS,Iliasp.120,
62
SARASWATI,Dockip.110
SAUNDERS,Ninfap.71
SCHÄFER,Walterp.97
SCHLICK,ChristopherM.
p.61
SCHMITT,Robertp.61
SCHNEIDEWIND,Norman
p.55
SCHULZE,Lotharp.57
SCHULZE,Svenp.74
SCHUMANN,
ChristianAndreasp.93
SCHWINDT,Christophp.110
SEKHAVAT,Saeidehp.57,59
SELAMAT,MohdHasanp.60
ğENGÜL,Selimp.99
ENOCAK,Serkanp.99
ENOL,MehmetBurakp.74
SEPPÄNEN,Markop.48
SHABANI,Alip.56
SHAFAEI,Rasoulp.104
SHAHANAGHI,Kamranp.104SHAHID,IButtp.91
SHAHRABI,Jamalp.72
SHAMS,Issacp.104
SHANG,Wenlip.123
SHANGGUAN,Wenbin
p.105SHAO,J.Jp.90
SHAO,X.Yp.72
SHEIKHOLESLAMI,Mina
p.55
SHEN,Danyangp.72
SHEN,YuShanp.119,66
SHEU,JinnJongp.123
SHI,Haibop.123
SHI,Kunp.97
SHI,Leip.123
SHI,Weip.114
SHI,Yep.122
SHI,Yongjiangp.86
SHIBATA,Naokip.49
SHIH,Huilungp.123
SHIMANUKI,Seiyap.78
SHOU,Yongyip.96
SHU,MingHungp.62
SHUAI,JiaJanep.75
SHUIYUAN,Tangp.53
SI,Shubinp.102
SIADAT,Alip.60,52
SICILIARODRIGUEZ,
Joaquinp.104
SIER,Davidp.105
SIGRIST,Jörgp.81
SILVA,AdalbertoCoelhop.76
SILVESTRI,Amerigop.118
SIM,(Ben)KwangMongp.70
SIMCHILEVI,Davidp.64
SINGH,Anandp.118
SIROVETNUKUL,Ronnachai
p.51
SLOMP,Jannesp.51,52
SMYRK,Johnp.68
SOFIANOPOULOU,Styliani
p.58
SOMSUK,Nisakornp.86
SONG,Chunjiangp.96
SONG,Chunleip.124
SONG,Wenp.85
SONG,Wenhuap.126
SONG,Yangp.73
SORBY,Knutp.56
SÖRENSEN,Kennethp.87
SOUSA,Ruip.53



SPIEKSMA,Fritsp.57
SRIHARI,Krishnaswamip.71
SRINIVASAN,Narayanan
p.79
STEWART,Rodneyp.50
SU,Haitangp.66
SU,HsienHsiup.123
SU,Pengp.86
SUEBSOMRAN,Ananp.70
SUI,Jingp.50
SUMITA,Ushiop.121
SUN,Cuip.104
SUN,Houfangp.97,53
SUN,Huip.122
SUN,KuoShunp.80
SUN,Lingyanp.123
SUN,Qingp.127
SUN,Ruishanp.75
SUN,Shaobop.120
SUN,Shengnanp.95
SUN,TeHsiup.54
SUN,Yefeip.71
SUNYOTO,D.p.92
SYAFIIE,Syafiiep.70

TTAKAGI,Kiyotakap.113
TAKAHASHI,Kazukip.121
TAKEDA,Yoshiyukip.49
TALLANOBIBON,Fabrice
p.57
TAM,Vivianp.66
TAMURA,Yoshinobup.54
TAN,KayChuanp.88,89
TAN,Runhuap.125,81,101
TAN,Zhendongp.73
TANAKA,Hiroship.113
TANG,ChengTongp.105
TANG,Fengp.103
TANG,Jiafup.90
TANG,LingLangp.63
TANG,Shoulianp.88
TANG,Shuiyuanp.91
TANG,Wenchengp.110
TANG,Zhongjunp.95
TANI,Giovannip.86
TAO,Changqip.125
TAO,Feip.51
TAO,Jianhuap.83
TAO,YuHuip.89
TAPANINEN,Aijap.48
TAPLIN,Johnp.82
TASHIRO,Hisatop.85
TEH,PeiLeep.76
TENGKUADNAN,Tengku
Rasydanp.105
TEROL,MarieChristianne
p.93
THAKUR,S.S.p.99
THANAKIJKASEM,Purit
p.51
TO,Susanp.63
TONG,Hongzhip.116
TORABI,SeyedAlip.57,59
TORNG,ChauChenp.77
TOTH,Attilap.82
TRAN,NgocAnhp.92
TRAUTMANN,Norbertp.68
TRIVELLAS,Panagiotisp.120,
62
TRUCCO,Paolop.118
TSAI,KangTingp.75
TSAI,MinHsiup.85
TSAI,PerngJyp.112
TSAI,ShuoChangp.98
TSAI,WeiChenp.63
TSAI,WenHsienp.119,66,
105,106,71
TSAUR,TsenShup.105
TSENG,ChunChiehp.77

TSENG,Kevinp.79
TSENG,Mitchellp.98,115
TSENG,ShangWeip.113
TSENG,ShihYuanp.50
TSENG,YuanJyep.52
TSUNG,Fugeep.91
TU,YaLingp.112
TUNDO,Piergiuseppep.124
TZIONAS,Panagiotisp.65

U
ULLAH,Saifp.110,96VVAGNORIUS,Zydrunasp.56
VANDONK,DirkPieterp.81
VANOUDHEUSDEN,Dirk
p.57
VEERI,Arumugamp.76
VERLY,Célinep.100
VETTER,Sebastianp.61
VICHARE,Paragp.69
VONBREDOW,Maxp.99
VONDERWETH,Ruediger
p.115
W

WALLMARK,Tostep.115
WANZAAIMUDDIN,Wan
Amalp.79
WANG,Chaoyangp.125
WANG,Chihp.119
WANG,ChungShingp.83
WANG,EricMinyangp.113
WANG,Erpingp.117
WANG,Gangp.102
WANG,Guoxinp.103,109,89,
80
WANG,GwoEnp.69
WANG,Haifengp.125
WANG,Haiqip.63
WANG,Huaiqingp.74
WANG,Huiminp.89
WANG,HungBinp.107
WANG,JawShenp.90
WANG,Jianzhongp.101
WANG,Jingp.79,112
WANG,Jinhuip.126
WANG,Junqiangp.114
WANG,Leip.75
WANG,Lip.104
WANG,Lingp.102
WANG,Lishengp.120
WANG,Lup.109,80
WANG,Minp.127
WANG,PeiRup.102
WANG,Pengp.55
WANG,PengKaip.69
WANG,Pinp.123
WANG,Qingxiap.71
WANG,Shengyongp.71
WANG,ShihTingp.63
WANG,ShihWenp.103
WANG,Tianmiaop.114
WANG,Tingliangp.104
WANG,Weip.103
WANG,WeiHuap.83
WANG,Weiqiangp.117
WANG,WenPaip.62
WANG,Xiaojingp.102
WANG,Xiaoleip.112
WANG,XiaoWeip.56
WANG,Xiaoyinp.73
WANG,Xingweip.59
WANG,XinWeip.79
WANG,Xuanp.114

WANG,Xuefengp.50
WANG,Y.Zp.90
WANG,Yanp.124
WANG,YingYingp.98
WANG,Yongguip.74
WANG,Yongyuep.74
WANG,Yup.104
WANG,Yuanhuap.71
WANG,Yuep.98
WANG,Yunp.120
WANG,Yunhaip.89
WANG,Zhuanp.82
WATADA,Junzop.99,85
WEE,HuiMingp.64,65
WEI,DaPengp.122
WEI,Fengp.74
WEI,Jiangp.78
WEN,Liyanp.104
WIDOWATI,R.p.119
WIDYADANA,Gedep.65
WIESE,Jörgp.111
WILLIAMS,RobertE.p.108
WOEGINGER,Gerhardp.57
WORAPRADYA,Kiatkajohn
p.51
WOUTERS,Marcp.80,100
WU,ChengRup.72
WU,ChiChuanp.107,76
WU,Dongp.49
WU,HongMeip.126
WU,HsiaoChungp.124
WU,Huip.58
WU,Jianjunp.90
WU,JuiYup.124
WU,Teresap.93
WU,Xiaobop.86,107,85,49
WU,YuLungp.89
WU,Zhangp.60
WU,ZongHuap.59

XXI,Lifengp.91
XI,Yongtaop.117
XIA,Qinxiangp.123
XIAO,Jingp.95
XIAO,Renbinp.95
XIAO,Yanqiup.97
XIAOWEN,Yangp.110
XIE,Chunp.123
XIE,H.L.p.127
XIE,Minp.116,61,56,55
XIE,Shanep.85
XIE,Yingp.93
XIE,Yujuanp.61
XIN,Rongp.95
XING,Ranp.68
XIONG,Chengjiep.56
XU,Binp.71
XU,Changjunp.111
XU,DongLingp.121
XU,HuanMinp.122
XU,Qianlip.114
XU,Qingruip.114,80
XU,Renpingp.108
XU,Renzuop.56
XU,Suxiup.67
XU,Xinshengp.125
XU,Zhishengp.126
Y
YADAV,OmPrakashp.104
YAM,Richardp.63
YAMADA,Shigerup.54
YAN,Bingwenp.83
YAN,Bop.67
YAN,Haoyunp.103
YAN,Lingp.68,96
YAN,Minp.106

133
ŗřř

YAN,Y.W.p.88
YAN,Yanp.91,53,109,80
YAN,Yigongp.123
YANG,ChangLinp.67,123,
106
YANG,ChingChienp.71
YANG,ChingChienp.119
YANG,Chyanp.50
YANG,Fenghongp.116
YANG,Hairup.72,75
YANG,HsuHaop.103
YANG,Jiep.79
YANG,Junyup.110
YANG,KengChiehp.50
YANG,KwangMop.93
YANG,Linggangp.96
YANG,LiPingp.79
YANG,M.D.p.73
YANG,Meip.90,60
YANG,Mingshunp.126
YANG,PeiChip.89
YANG,SiyuanFrankp.54
YANG,Wenguop.103,100
YANG,Yup.79,112
YANG,Zhihuip.75
YANG,Zijiangp.103,67
YE,Bangyanp.123
YE,Chenp.103
YE,Minghaip.120
YE,Zhengp.52
YEH,DinHorngp.73
YEH,LiLonp.69
YEH,ShuangFup.75,59
YEN,KueiLingp.120
YIN,ChiYenp.73
YIN,Jingp.82
YIN,Junp.115
YIN,Yilinp.106,127
YONG,ChenChenp.76
YOON,ChuiYoungp.50
YOU,Jianxinp.48
YOU,LiJyuanp.75
YU,Guangtaop.117
YU,Jianchengp.50
YU,Jingp.71
YU,Mingjiep.66
YU,Ruifengp.113
YU,Wenjingp.108
YU,YaWenp.98
YUAN,Junp.115
YUAN,Kanp.101
YUAN,MingHaip.122
YUAN,Qilongp.126
YUEEN,Lip.52

Z

ZAGORECKI,Adamp.84
ZAHN,Thimop.74
ZAKUAN,Norhayatip.61
ZAMANI,Leilap.48
ZANJIRANIFARAHANI,
Rezap.116
ZAREEI,Abalfazlp.109
ZEGORDI,SeyedHessameddinp.99
ZENG,Fenfangp.85
ZENG,Fuep.72,75
ZENG,Junweip.104
ZHA,Jinxiangp.120
ZHAI,Haiyanp.72
ZHAI,Jinjinp.81
ZHAI,Qinghuap.120
ZHAI,Ziqingp.127
ZHAN,Yep.85
ZHANG,Chaoyongp.110
ZHANG,Fapingp.91,53
ZHANG,Guozhengp.119
ZHANG,Huap.75
ZHANG,Huip.86
ZHANG,Huiguop.84

134 ŗřŚ

ZHANG,Jinpengp.118,58
ZHANG,L.p.51
ZHANG,Lip.72
ZHANG,Lindap.63
ZHANG,Lingp.103
ZHANG,Longp.102
ZHANG,Ningp.66
ZHANG,Qip.117
ZHANG,Qinghuap.82
ZHANG,Ruijunp.86
ZHANG,Shaomingp.58
ZHANG,Shouhep.77
ZHANG,Shujuanp.114
ZHANG,Supingp.114
ZHANG,Weiminp.123
ZHANG,Xiangp.103,109,89,
80
ZHANG,Xiaodip.126
ZHANG,Xiaolingp.93,63
ZHANG,Yip.123
ZHANG,Yongbingp.125
ZHANG,Yongxip.102
ZHANG,Youbangp.99
ZHANG,Yuanbiaop.108
ZHANG,Yunxiap.105
ZHANG,Z.p.119
ZHAO,D.p.51
ZHAO,Fengp.127
ZHAO,Huap.96
ZHAO,JianHep.126
ZHAO,Junp.52
ZHAO,Lindup.95
ZHAO,Songzhengp.126
ZHAO,Xiaobop.64,59
ZHENG,HaiAop.48
ZHENG,Jianzhuangp.52
ZHENG,Ruip.103
ZHENG,Xinp.111
ZHENG,Yisong(Lydia)p.127
ZHONG,Weip.73
ZHOU,Famingp.119
ZHOU,Fengp.114
ZHOU,HaoJunp.49
ZHOU,Mingp.53
ZHOU,Pengfeip.124
ZHOU,Qip.89
ZHOU,Yongp.102
ZHOU,Yongwup.100
ZHOU,Yuanp.49
ZHOU,Yunp.64
ZHOU,Zijunp.79
ZHU,Donghuap.50
ZHU,Haiyanp.78
ZHU,Xingyup.66
ZHU,Yumingp.66
ZHU,Zhiliangp.89
ZHUANG,Caihuap.87
ZOU,Pinghuap.55
ZOUGGARI,Akramp.102
ZWIKAEL,Oferp.68,96Services
Internet Stations
9, 10 & 11 December, Wednesday, Thursday, Friday
Longchamps Room – Level 3

Useful Telephone Numbers
Conference Secretariat – Meeting Matters International
Cheng-Hoon KHOO (Ms), Conference Manager
Tel: (65) 9819 9462
Patrick CHA (Mr), Operations Manager
Tel: (65) 9125 9090
Emergency Services
Emergency Service (Police, Ambulance, Fire)
General Police Enquiries
Department of Health
Taxi Union Lost Report Service Centre: 999: 2527 7177
: 2961 8989
: 2385 8288

Transport Services• Urban (Red Taxies)
Available throughout Hong Kong including the airport and Disneyland (except forroads on the south side of Lantau Island and Tung Chung Road on Lantau which isopen only to authorised vehicles).
Kowloon Taxi Owners Association
Wai Fat Taxi Owners Association Ltd
Happy Taxi Operator’s Association Ltd
Golden Link Taxi Owners Association Ltd: 2760 0411
: 2861 1008
: 2728 8281
: 2571 2929

• Lantau (Blue Taxies)
Available on Lantau Island including Hong Kong International Airport andDisneyland.
Lantau Taxi Association: 2984 1328

• MTR
MTR 24-hour Enquiry Hotline: 2881 8888

• TramHong Kong Tramways Limited: 2548 7102

About Hong Kong
Hong Kong Tourism Board Visitor Hotline
Weather Information
Overseas IDD and Cardphone Enquiries
Radio Television Hong Kong Service Hotline
Consumer Council
Hong Kong International Airport
Directory Enquiries
GovHK: 2508 1234
: 187 8066, 18501 (English): 10013: 2272 0000
: 2929 2222
: 2181 0000
: 1081: 1835500

135

Services (cont’d)What to do & Where to go in Hong Kong
(Own Time Own Target or Book A Tour at the Hotel Tour Desk)•Clock Tower
Erected in 1915, the distinctive 44-metre red brick and granite tower is a gracefulreminder of those Colonial times. Today, the site of the historic railway station is
occupied by the Hong Kong Cultural Centre.
Getting There:
1. MTR Tsim Sha Tsui Station Exit E, walk towards Salisbury Road, turnright, take pedestrian next to YMCA to Hong Kong Cultural Centre.
Then turn right and walk straight ahead towards the waterfront.
2.

Take Star Ferry from Central or Wan Chai and follow the signs. The
clock Tower is located next to the Tsim Sha Tsui Star Ferry Pier.

•Temple Street Night Market
Temple Street is an amazing shopping sight, featuring rows of brightly lit stalls
hawking an astonishing variety of inexpensive items. Fortune-tellers cluster at
the Yau Ma Tei end of the street, as do Chinese opera enthusiasts seeking kindred
spirits for impromptu performances.
Getting There:
1. MTR Jordan Station Exit A. Turn right into Jordan Road and walk threeblocks to Temple Street.
2.

MTR Yau Ma Tei Station Exit C, walk along Man Ming Lane to Temple
Street.

Open : 4:00PM to 12:00AM•The PeakLooking down from The Peak you’ll be amazed by the spectacular view of thesurrounding city skyline, the world-famous Victoria Harbour and Kowloon,
towering skyscrapers and peaceful green hillsides.
Getting There:
1. Take the Peak Tram from the Lower Peak Tram Terminus on Garden
Road (Bus 15C from the lay-by outside Central Pier 6 or walk fromMTR Central Station Exit J2).
2.

Bus 15 from Exchange Square Bus Terminus (MTR Hong Kong Station
Exit D)

3.

Green minibus 1 from MTR Hong Kong Station Public Transport
Interchange.

Open : 10:00AM to 11:00PM (Mon - Fri),
8:00AM to 11:00PM (Sat, Sun & Public Holiday)

136Services (cont’d)•Madame Tussauds
Madame Tussauds Hong Kong is offering visitors an unprecedented hands-on
multimedia experience at its celebrity waxworks museum. The world-famous
attraction now features more than 100 incredible wax likenesses of stars, world
leaders and sports heroes displayed in ﬁve totally interactive themed settings thatare spread over three ﬂoors within the completely refurbished Peak Tower complex.
Getting There:
1. Bus 15C from the lay-by outside Central Pier 6 to the Lower Peak Tram
Terminus on Garden Road and take Peak Tram to the Peak.
2.

Bus 15 from Exchange Square bus terminus (MTR Hong Kong Station
Exit D) to the Peak.

3.

Green minibus 1 from MTR Hong Kong Station Public Transport
Interchange.

Open : 10:00AM to 10:00PM.
(Last admission at 9:45PM)•Hong Kong Disneyland
Hong Kong Disneyland invites visitors into the legendary fairytale kingdom thatcelebrates the spirit of fantasy, the world of tomorrow and a forever-young senseof adventure. Mickey Mouse will welcome you to the happiest place on Earthcomplete with attractions exclusively designed for Hong Kong.
Getting There:
1. By MTR, Disneyland Resort Line. The conveniently located Disneyland
Resort Station is your gateway into the magic.
2.

By Bus, Both Local and Cross-boundary buses are available to take you
to and from Hong Kong Disneyland.

3.

By Taxi, Three types of taxis - Urban taxis, New Territories taxis,
Lantau taxis - provide transportation services to and from Hong Kong
Disneyland.

Open : 10:30AM - 8:00PM (Peak Park Day)

•Po Lin MonasteryNo trip to Hong Kong would be complete without a visit to the world’s tallest,outdoor, seated bronze Buddha which sits serenely atop Ngong Ping plateau amid
the spectacular mountain scenery of Lantau Island.
Getting There:
1. Catch ferry from Central Pier 6 (MTR Hong Kong Station Exit E1. Walkthrough ifc mall) to Mui Wo, then take bus 2
2.

MTR Tung Chung Station Exit B, then take bus 23 from Tung Chung
Town Centre

Monastery Opens: 9:00AM to 6:00PM
Big Buddha Opens: 10:00AM to 6:00PM
Vegetarian Meals Serving Hours : 11:30AM to 5:00PM
Enquiries: (852)2985 5248

Source: http://www.discoverhongkong.com/eng/attraction/sightseeing-guide.html
137Notes138

PROGRAMS IN SYSTEMS AND ENGINEERING MANAGEMENT DIVISION

Nanyang Technological University, Singapore

T

he Division of Systems and Engineering Management (SEM) is part of
the School of Mechanical and Aerospace Engineering, which has 150 faculty members,
and is one of the largest engineering Schools in the world: see, www.ntu.edu.sg/mae/.

Systems and Engineering Management includes topics such as Supply Chain and Logistics Management, Service
systems including healthcare service, Human Factor Engineering, Project Management in Supply chain performance,
Manufacturing systems and Design and Manufacturing of Mass Customized Products.
In the SEM Division there are 19 faculty members in the following areas of expertise:
1. Systems Engineering
2. Human Factors Engineering
3. Operations Research
4. Design Studies
Corresponding to these interests there are three NTU Centres in: Human Factors & Ergonomics, Supply Chain
Management and Project Management and Advancement.
The Human Factors Group is the largest in Asia. The main interest is in improving Human Tasks & Activities andInteractions. This includes design of equipment and work procedures to enhance productivity and safety.
Research Programs
There are many research programs in SEM. As an example we mention CATER, which is the largest research
program in SEM. It is sponsored by the European Commission, and there are 14 partners – most of which are
in Europe.
The purposes are to:• Design automobiles that appeal to customers through their exterior design – How can one design a car thatlooks cute?
• Set up a virtual environment on the web, where a buyer can customize the design of the car and then buy it
M.Sc. Programs
The Master of Science program provides graduate level education. It is conducted both part-time (for people whowork) and full-time. Applications for admission to the program are invited twice a year through announcementsin the press prior to the commencement of the program in either August or January of the following year.
There are three M.Sc. Programs:
1. M.Sc. Human Factors Engineering
2. M.Sc. Logistics
3. M.Sc. Systems Engineering (New)Research Programs
Ph.D. and M.Eng. are research-oriented programs. Here the student will take several courses, but most of thework is on research. The student will work together with an advisor, who will help to deﬁne a research topic
and guide the student.
Typically a student will take a M.Eng. degree and then continue to take a Ph.D. However, applicants with an
outstanding bachelor’s degree can be admitted directly into the Ph.D. program.

www.ntu.edu.sg/mae/admin/divisions/sem/sem.asp

INDUSTRIAL AND SYSTEMS ENGINEERING AT
THE NATIONAL UNIVERSITY OF SINGAPOREBUILT upon a collection of methodological tools brought together to effect an integrated or total approachto problem-solving in engineering, with productivity and quality improvement as its overall objectives.
KNOWLEDGE domain covers broad areas including engineering, mathematics, statistics, computing,social science, and management. The ISE discipline brings a holistic perspective to problem solving within asystems context.

http://www.ise.nus.edu.sg

Focus of the Department:
Manufacturing and engineering industries
Logistics industry
Defence industry
Service industry

Research trusts of the Department:
Logistics and Supply Chain Management
Quality Engineering
Service and Innovation Management
Systems Modeling and Optimization

Programs of the Department:
Bachelor of Engineering (Industrial and Systems Engineering)
Bachelor of Technology (Industrial and Management Engineering)
Master of Science (Industrial and Systems Engineering)
Master of Engineering and Doctor of Philosophy
The Industrial and Systems Engineering Department at the National University of Singapore has come a long way since its
formation in 1972. Today, we are a comprehensive department offering the BEng, BTech, MSc, MEng, and PhD degree programs.
As the only ISE department in Singapore, we offer a rigorous and yet ﬂexible curriculum full of exciting possibilities ranging fromindustry-inspired design projects to overseas attachments. In the coming years, ISE will actively recruit, develop and retain
talent with the passion to bring out a new breed of engineers who possess the analytical skills to deal with problems holistically.
Together, we reinforce NUS’ leadership in quality education and research, and develop international visibility.

www.ieem.org

Sponsors and partners:

Secretariat: