Corporate Social Responsibility

Commitment to Be an Environment- and People-Friendly Department StoreJ. Front Retailing is working with customers and suppliers to■ Reduction and Recycling of Waste

conserve the global environment toward the building of a

JFR implements thorough waste separation to decrease ﬁnal

sustainable society for the 21st century. Daimaru andwaste and promote recycling. Food waste is recycled asMatsuzakaya, which manage the core department store

fertilizer by the garbage disposers installed in stores. We

business, operate an ISO 14001-based environmental

also outsource the recycling of ﬁsh trimmings and food oil

management system to continuously reduce the eﬀects on

waste as fertilizer, feed, biofuel and soap according to thethe environment.

output situation of each store.
Vegetables grown using organic fertilizer recycled from■ Energy Use Reduction

food waste from Daimaru stores are sold in Daimaru andBy carefully controlling lighting and air conditioning as wellas participating various activities including

weaker air

conditioning in stores and the Light Down Campaign

Matsuzakaya stores.

■ Oﬀering Environment-Friendly Lifestyles

promoted by the Japan Department Stores Association, all

JFR provides ideas for smart eco -friendly living as a priority

employees are making energy saving eﬀorts to reduce CO2

item of the environmental activities in department stores. We

emissions and prevent global warming. On the occasion ofoﬀer environment-friendly products and services based on

replacing equipment or opening new stores, energy-eﬃcient

our own selection criteria, while actively suggestingeco-friendly products to outside corporate customers andappliances are introduced.

accepting orders from them and organizing environmental■ Reduction of Packaging Materials

events.

JFR develops company-wide packaging standards andRecently, we began to oﬀer repair, remaking and reform

provides training based on a smart wrapping manual so that

services as

all employees can pack in an unwasted and appropriate

environmental activities to cater to customers wishes to use

manner. Our stores promoteandlong the items they are attached to and not to throw themto put all stuﬀ in one bag with theaway when they become old. JFR also holds a Recycle

one-bag campaign

simple packaging

cooperation of customers. JFR also develops and sells ecobags with a focus on design and added value to oﬀer adepartment store-like shopping style.

environment-friendly services.

They are

Fair to collect used clothing.

■ Creating Comfortable and Customer-Friendly Stores

Speciﬁcally, original eco bags with carbon oﬀsets are

Daimaru and Matsuzakaya stores regularly carry out

sold in all 25 stores of Daimaru and Matsuzakaya. A carbon

emergency drills for all workers and introduced theoﬀset fee of ¥50 per bag is added. JFR has acquired

Earthquake Early Warning system that issues real-time alerts

emission credits generated from a wind power project in India

over the in-store PA system just as an earthquake starts.

and expects to reduce CO2 emissions of about 14 kg per bag.

(This system is installed in Daimaru Shinsaibashi, Umeda,Tokyo, Kyoto, Kobe, Sapporo, Shinnagata, Suma and Ashiya
and Hakata Daimaru Fukuoka Tenjin stores and all
Matsuzakaya stores. It will be introduced to all other stores.)
AED (automatic external deﬁbrillator) units are installed inall stores and 1,443 employees from all stores (881 fromDaimaru and 562 from Matsuzakaya) have completed training
in normal lifesaving so that we can provide an initial response
in case of emergencies.
(Some stores that occupy as tenants share AED units with building ownercompanies.)〈Eco bags〉¥500 including tax/Black and beige/Pocketable
100%PET bottle recycled polyester34

Regional and Social Contribution Activities[Support for Local Industries and Learning]■ Regional Revitalization
Daimaru and Matsuzakaya as community-based department〈Kobe Creator Selection DRAFT! 〉

stores actively participate in creating pleasant and beautiful

Kobe Fashion Organization, Kobe

towns that attract people in cooperation with local people and theCity and other organizations organize

governments. The stores also support local industries and new

this audition event to provide new

designers through business operations and make environmental

fashion creators with opportunities ofeﬀorts that customers and local people can take part in.

publishing and selling their works.
Daimaru has participated in it since[Major participation in local events]

the beginning and sells these jointly● Daimaru

designed products in the handbag

Sapporo : Sapporo Snow Festival/YOSAKOI Soran Festival
Kobe : Luminarie/Motomachi East Jazz Picnic
Hakata Daimaru Fukuoka Tenjin :Hakata Gion Yamakasa Festival
Shimonoseki Daimaru: Shimonoseki Kaikyo Festival● Matsuzakaya
Nagoya : Sakae Minami Music Festival
Ikeda Park Summer Festival
Domannaka Festival
Ueno : Grand Festival of Gojo Tenjin Shrine
Shizuoka : Lovely Town Shizuoka (Seasonal events)
Takatsuki : Takatsuki Jazz Street[Rooftop Greening]department Meiprior of its directly
managed stores.
〈Environmental Study and Sales Experience〉
Daimaru and Matsuzakaya stores help the integrated learning of local
elementary and junior high school students by showing their environmental
activities and providing opportunities to try out jobs in department stores.

■ Social Action Programs
We continue the eﬀorts to widely contribute to the communities using thedepartment store s capabilities to draw customers and transmit information.
Our stores organize charity bazaars, run fund-raising campaigns andDaimaru Kyoto and Kobe stores have open spaces covered withparticipate in events in order to preserve the global environment, support

natural grass on the rooftops. They serve as urban oases where

the regions suﬀering from severe hunger and poverty and enlighten people

visitors can relax, as well as reducing the heat-island eﬀect.

for safe and healthy living.

Kobe store also has a vegetable garden and the children
attending Yume Nursery plant potatoes there in March. After[Christmas Charity Shop]

harvesting them at the end of June, the children madeDaimaru and Matsuzakaya stores organized an auction of thethemselves and ate curry.

original works of a famous paper cutout artist Robert Ryan andcharity sales of original goods, as well as collecting donations to[Cleaning Activities and Clean Campaign]

support the activities of

We are working with community groups to rid the streets ofUN-authorized private international aid organization for children.

Save the Children Japan,

theillegally parked bicycles and remove graﬃti, while cleaning
the streets around the stores on a regular basis.

[Disaster Fund-Raising Campaigns]
When major disasters occur, we run fund-raising campaigns[Promotion of Public Transportation Use]in stores and oﬃces and send relief supplies to disaster areas

Shimonoseki Daimaru ran athrough the Japanese Red Cross Society.

Going-Shopping-by-BusCampaign jointly with Seamall Shimonoseki and Sanden
Kotsu, in which customers received 50% oﬀ bus fares with[PET Bottle Cap Collection Campaigns]

purchases, in order to reduce CO2 emissions by encouraging

Special boxes are placed in the Elgala Passage Plaza of Hakata Daimaru

them to use public transportation instead of their private cars.

Fukuoka Tenjin store, the customers rest space and employees cafeteria

The campaign drew a great response.

and tearoom of Matsuzakaya Nagoya store and the employees rest areas

Matsuzakaya Okazaki store became one of about 230
Town Bus Ticket Service Stores in the city and issues theon all the ﬂoors of Matsuzakaya Ueno store to collect PET bottle caps.
We send collected caps to recycling companies through the NPO

customers making purchases with service tickets that allow a

Ecocap Movement to use them as recycling materials. Proceeds fromfree bus ride in order to encourage them to visit the store by

the sale of these caps are used by the NPO Japan Committee Vaccines

public transportation.

for the World s Children (JCV) to buy vaccines for developing countries.
35