Baggage Service
Please use the "baggage delivery service" thatconnects the entrance of Kyoto Station to each hotel,
to enjoy sightseeing in Kyoto free of heavy baggage.
KYOTO
Image photoArrival

Kyoto arrival date / Before check in

Check in at each hotel

Please deposit your baggage at the baggage service counterby 12:00pm. Baggage will be delivered to each hotel.

You will be able to pick up your baggage
from 3:00pm.
■Shipping fee: 500 yen / 1 baggage※Baggage left after 12:00pm until closing time 3:00pm will behanded back after 6:00pm.

When you arrive at the station,
you can leave your baggage at thebaggage counter of the hotel
in front of the station.
No need to look for a coin locker.

Kyoto Station

Kyoto is hot in summer andcold in winter.
Take a rest in the lounge.
You can also have a strategy
meeting for your trip.

Baggage Service Counter

Without your baggage

Each hotel

Enjoy sightseeing in Kyoto
without your baggage.

Kyoto Station
3 min. walk

3-minute walk from
Kyoto Station.
No need to rush!
You will have more time to spare.

Even if you have more luggagewith souvenirs
Convenient to leave yourluggage for the return trip.

Along with check-in
You can receive
your luggage.

You can use the lounge.
You can also organize
your souvenirs and luggage.

With less baggage.
Small stores in back alleys
are also
it is easy to go in.

Did you know?

Nama-yatsuhashi, a standard
souvenir, weighs about 25g each.
A pack of 20 pieces weighs about
500 grams. Souvenirs aresurprisingly heavy.

Kyoto departure date / After check out
Please deposit your baggage at each hotel reception by 11:00am.
Baggage will be delivered to "Mitsui Garden Hotel Kyoto Station front".
■Shipping fee: 500 yen / 1 baggage※Baggage left after 11:00am until closing time 3:00pm will be handed back after 6:00pm.

Departure

Picking up your baggage
Please pick up your baggage
at the baggage service counter.
Pick up time: 2:00pm-8:00pm※Details of service may be subject to change.

Baggage reception

Lounge Service■Approximately 3 minutes walk east
from JR Kyoto Station Central Gate.

Approximately
3 minutes walk east fromJR Kyoto Station Central Gate.

Customers using the baggage service
will be able to use the lounge service at"Mitsui Garden Hotel Kyoto Station front" for free.
Business CornerLounge ServiceService Hours: 12:00-24:00

Service Hours: 12:00-24:00

You can use our computer facilities tocheck sightseeing information, etc.

Coffee, tea and soft drinks
are available.

appearance〒600-8216
848, Higashi-Shiokojicho, Shimogyo-ku,
Kyoto City 600-8216

T E L: 075-353-3135
FAX: 075-353-3132

Hotel listMitsui Garden Hotel Kyoto StationKyoto Shinmachi Bettei, Kyoto Sanjo, Kyoto Shijo, Kyoto Kawaramachi JokyojiAbout our Baggage Service
Use of our Baggage Service will be established in this contract.

About baggage storage and drop-off hours
Final acceptance of baggage is 3pm on the day of sending
Sending baggage from Kyoto Station and picking up at your hotel- Baggage handed over by 12pm will be available to collect from 3pm onwards- Baggage handed over between 12pm - 3pm will be available to collect from 6pm onwards
Sending baggage from your hotel to pick up at Kyoto Station- Baggage handed over to the hotel by 11am will be available to collect at the station from 2pm onwards- Baggage handed over to the hotel between 11am - 3pm will be available to collect at the station from 6pm onwards- Baggage must be collected by 8pm

About using this service
1. This is a paid service; the cost is 500 yen (tax included) per item.
2. This service is limited to the customers of Mitsui Garden Hotel Kyoto Shinmachi Bettei, Kyoto Sanjo, Kyoto Shijo and Kyoto Kawaramachi Jokyoji.
3. This service is limited to baggage that can be picked up on the same day
4. Please pay at your hotel
5. Baggage may be delayed or the service may not be available due to natural disasters or traffic conditions.
Please note that we do not provide compensation under these circumstances.

Baggage restrictions and items we cannot accept
1. Open baggage, or baggage which cannot be closed
Please ask our staff if you have a bag that cannot be closed, we will prepare a separate bag for you.
If multiple items are placed in one bag, the fee is due for multiple items.
2. Each item must not exceed the total size of 2m (depth, height and width)
3. Baggage must not weigh more than 30kg per item
4. Valuables (cash, bonds, precious metals, important documents, works of art), and other items deemed to be valuables by the hotel
5. Liquids (including glass bottles, cans, PET bottles, etc.), unsealed paper bags, umbrellas, etc.
6. Dangerous goods, animals, items that may generate odor
7. Frozen or refrigerated items, goods that require a temperature controlled environment (room temperature OK)
8. Strollers, push-chairs, folding bicycles, cardboard, fresh flowers, musical instruments
9. Fragile equipment (Cameras, Computers etc.), or any other items deemed fragile by the hotel
10. Bending prohibited packages, overloading prohibited packages, and packages that need to be specifically cared

Baggage compensation
We offer compensation of up to 100,000 yen per item if it has been damaged or lost due to the negligenceof the hotel or baggage delivery company.
* Please note that in the case of damage to items, loss of contents or loss of baggage not caused by hotelor baggage company negligence, the hotel or delivery company will not assume responsibility for compensation.
* Please take with you or place in your luggage any key chains, patches, beverages in the side pockets, etc. that come with your luggage.
* Please thoroughly read the terms and conditions of this service before use* We reserve the right to change the terms of this service without prior notice at out convenience.

Mitsui Garden Hotel Kyoto Station
Mitsui Garden Hotel Kyoto Shinmachi Bettei
Mitsui Garden Hotel Kyoto Sanjo
Mitsui Garden Hotel Kyoto Shijo
Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji