SPECIFIC NEEDS,SPECIFIC SERVICESCMA CGMlogo CMACGM+
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:
Fabrication:

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C
C0 M0 Y0 K0WhiteCARGO CARE
Protect your cargo• CLIMACTIVE controlled atmosphere• COLD TREATMENT services• REEFLEX liquid ready• PHARMA reefer division
• CONTAINER humidity control• CONTAINER garment ready• CONTAINER grade selection
• BARLOCK security device

Because your needs are the focus of our attention
and the starting point for our innovative products,
CMA CGM has created a package of solutions tocomplement our maritime transport and logistics

SERENITY

06
08
10
12
14
16
18
20

Protect yourself in the best possible way• SERENITY cargo value guarantee24• SERENITY deductible guarantee
26• SERENITY container guarantee
28

SUPPLY CHAIN AGILITY

services: CMA CGM+. Our range of value-

Optimize your supply chain

added services can meet the most demandingof needs, making your supply chain more agile,
protecting you against mishaps, adapting andpreparing your container for your cargo, providing
you with dedicated support and reducing yourenvironmental footprint.

AGILITY• SEAPRIORITY range
• FREETIME extended• CUT OFF EXTENDED early gate-in• CUT OFF EXTENDED late gate-In

32
34
36
38

VISIBILITY• SMART reefer container

40

BUSINESS SUPPORTPower up your business

TRADE• SHIPFIN trade finance

44

DOCUMENTATION• BILL OF LADING paperless• BESC/ECTN waiver certificate• CUSTOMS CLEARANCE solutions• EXPRESS RELEASE solution

46
48
50
52

ENVIRONMENTAL SOLUTIONSTake control of your environmental performance with ACT with CMA CGM+

CMA CGMlogo CMACGM+
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:
Fabrication:

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C
C0 M0 Y0 K0
WhiteREDUCE• Biofuel+
• Mix-Biofuel• Mix-Biomethane

56
58
60

OFFSET• Carbon Offset

62

3

CARGO CARECARGO CARECMA CGMlogo CMACGM+
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:
Fabrication:

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C

Protect your cargoC0 M0 Y0 K0White

Find out about our services specially designed
to safeguard, protect and secure container
shipments of your dry or refrigerated cargo—even the most fragile of items.

4

5

OPTIMIZE YOURYOUR
PRODUCTS’ ATTRACTIVENESS
maturation, extend shelf life and preserve
BENEFITS Prevent
product quality.
EXPAND YOUR BUSINESS
Target new markets and reach farther destinations since your product can now
go the distance.

CARGO CARESTAY GREEN
No chemical treatment needed so you can maintain your organic label.
ADAPTED TO SPECIAL NEEDSThe best-suited solution to transport high-value produce (asparagus,
blueberries, etc.), goods sensitive to transit time (avocado, banana, mango,snow peas, melons...) or organic products (grapes, bananas, avocado).

HOW
DOES ITWORK?

FARM FRESHNESS DELIVEREDCMA CGM
Identité Produit
CLIMACTIVE
Controlled Atmosphere

In order to maintain product freshness
during the journey, the newest and mostadvanced solution is utilized to preserve
the perfect atmosphere in your container.
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:

C100 M90 Y42 K43
Pantone 2768 C

Two solutions available:• A system that separates the ambient
atmosphere and enables optimal gas levels in thecontainer to be reached much faster. The temperature,humidity and balance between O2 and CO2 arecustomized and continuously regulated.

• A system is created that relies on the natural respiration of the product toconsume O2 and produce CO2 inside the refrigerated container.

C0 M100 Y100 K0
Pantone 485 C

C0 M0 Y0 K0
White

GET
STARTEDASK FOR CLIMACTIVECONTROLLED ATMOSPHERE
Contact your usual CMA CGM representative,
or send an email to our reefer experts at
ho.climactive@cma-cgm.com

Available for our brands:

6

Get more information

7

YOUR
BENEFITSCARGO CARECOMPLY WITH PHYTOSANITARYREQUIREMENTS
With COLD TREATMENT services insects and larvaes are
exterminated.

RESPECT ENVIRONMENT AND HEALTH
No need to use fumigation or pesticides, our cold treatment process isenvironmentally and healthfriendly. With COLD TREATMENT services, keep yourorganic products organic.
PRESERVE YOUR CARGO QUALITY
Enjoy the fastest route between your farm and your consumers in
optimum conditions.
PROTECT YOUR CARGOIn the unlikely case of treatment failure, unexpected costs may impact your business.
A warranty is included in your cold treatment, adapted to the risk and fruit value.

HOW
DOES ITWORK?
KEPT COLD, KEEP COOL
Thanks to COLD TREATMENT services,
your fruits travel but the insects don’t.
Annihilate insects, larvae, and eggs fromyour produce, while being carried to its
destination.

• Cold treatment is done by lowering the fruit pulp
temperature under a specified level and maintaining it fora certain period of time.
• CMA CGM Group offers the option to gradually stepup the set temperature once the quarantine period iscompleted, avoiding unnecessarily stress on the fruit.

• With our COLD TREATMENT services, we assure you that a cold treatment failure
will have no impact on your business since they compensate:- Additional costs for a second treatment process- Extra expenses (storage, plugging costs, handling charges, etc.)- Cargo value depreciation or absence of salvage sale
- Rerouting expenses- Damage to your goods due to cold treatment failure

GET
STARTEDASK FOR COLD TREATMENT SERVICES
During your online booking process select
COLD TREATMENT services or contact yourusual sales representative.

Available for our brands:

8

Get more information

9

TRANSPORT LARGER VOLUMESYOUR
Can safely carry up to 26,000 liters in one trip; help
10% to 30% more payload compared to
BENEFITS recovering
standard drums and intermediate bulk containers.
COST EFFECTIVE AND EASY TO USE
No need to prepack your products before export. Loading/unloading takes only
60 minutes.

CARGO CARE

EXCELLENT QUALITY PRESERVATION
Precise control of temperature between -25°C and +30°C. Optional aseptic
processing.
HYGIENIC AND ECO-FRIENDLY
Prevents contamination thanks to the single use bag and the optional aseptic
Camlock valve. Fully recyclable.

REEFLEXTECHNOLOGY PROTECTED LIQUIDSCMA CGM
Identité Produit

The most efficient and cost-effective
solution for transportation of liquids in 20’
and 40’ refrigerated containers.
REEFLEXLIQUID READY

C100 M90 Y42 K43
Pantone 2768 C

HOWDOES ITWORK?

• Our experts set up the REEFLEX liquid readymonobloc flexitank into the reefer container.
• An external pumping system loads or unloads liquidthrough a bottom valve camlock.

• Products are kept at the right temperature in aconfined environment throughout transport and delivery.
• Thanks to anti-wave technology, REEFLEX liquid ready keeps liquids stabilized,
avoiding surge and sloshing.

C0 M100 Y100 K0
Pantone 485 C

C0 M0 Y0 K0
White

GET
STARTEDASK FOR REEFLEX LIQUID READY
Contact your usual sales representative.

Available for our brands:

10

Get more information

11

REINFORCED SECURITY
YOUR
A limited number of handling points, sealed
and risk assessment prior to
BENEFITS equipment
commercial offer.

CARGO CARE

HIGHEST STANDARD IN THE INDUSTRY
GDP compliance, ISO 9001:2015 certification for CMA Ships (our fleet
management subsidiary), selection of the best business partners andsubcontractors in the industry.
RISK CONTROL
Reefer spare parts on board, 24/7 technical support and additional tracking
facility available.

HOW
DOES IT
WORK?

• Security Procedures: Pre-Trip Inspection (PTI); clean,
dry and odor-free container; locked keyboard, etc.
• Centralized approach, self-inspection, sharing ofdata after the trip available on demand.

• Dedicated team of experts: Technical support team running 24/7, threeoperation centers in Miami, Marseille and Singapore.

THE BEST PRESCRIPTIONFOR PHARMA TRANSPORT
A GDP* solution to preserve the integrityof pharma products during shipping.

GET
STARTEDASK FOR PHARMA REEFER DIVISION
Contact your usual sales representative.

Good Distribution Practice: quality standard
recommended by the European Commission, ensuringthat the quality and integrity of pharmaceutical products
are maintained throughout shipping.
*

Available for our brands:

12

Get more information

13

PRESERVE YOUR CARGO’S QUALITY
YOUR
Some goods are particularly sensitive to humidity.
to special container preparations, the
BENEFITS Thanks
quality of your cargo will be preserved regardless oftransport conditions.

CARGO CARECAPABLE OF MEETING SPECIAL NEEDS- Electronic devices.
- Cargo with high-fibre content: furniture, handicrafts, agricultural products(grain, cocoa beans, onions, avocados, etc.), clothes and other fabrics.
- Packaging materials: pallets, cartons and cardboard.

HOW
DOES ITWORK?

CMA CGM Group experts will help you choose themost suitable option for your type of cargo.
For example:• Bamboo flooring: we can supply containers with
eco-friendly bamboo flooring, which has natural
humidity-control features.

• Carton/Craft Lining: we can line the interior of your container withcardboard or craft paper.

CUSTOMIZED MOISTURE PROTECTION
Preserve the quality of your humiditysensitive cargo from origin to destination
with our range of dehumidification services.

• Silica gel / Calcium chloride: We can insert bags of silica gel or calcium
chloride into your container to protect your products from humidity.
• Want a tailor-made solution? Please contact our experts : other solutions are
possible upon request.

GET
STARTEDASK FOR CONTAINER HUMIDITY CONTROL
Contact your usual sales representative.

Available for our brands:

14

Get more information

15

SAVE TIME AND MONEYYOUR
No packing/unpacking, handling or ironing. YourBENEFITS garments will no longer arrive creased or wrinkled.

CARGO CARE

GREATER LOADING CAPACITY
To load maximum volume, container ceilings have systematic arrangements ofhorizontal poles.
PROTECT SENSITIVE GARMENTS
Special preparation of the container will preserve sensitive commodities such as
suits, silk, leather, etc.

HOW
DOES IT
WORK?

Opt for the most suitable formats:• Single-bar containers: strings or straps for heavy
garments that are unlikely to crease.
• Double-bar containers: strings or straps forfragile garments that crease easily.

• Other possible solutions upon request.

STRAIGHT FROM FACTORY
Transport your sensitive garments inspecial containers equipped with hangers.
This service is the perfect choice for retailcustomers needing a safe and convenient
garment solution.

GET
STARTEDASK FOR GARMENT READY CONTAINER
Contact your usual sales representative.

Available for our brands:

16

Get more information

17

THE MOST SUITABLE OPTIONYOURFOR YOUR CARGO
between our different grades of containers
BENEFITS Choosesuch as: Food Grade or Premium Grade.

CARGO CARECOMPLY WITH SPECIFICATIONS
If you need to comply with food specifications or specific conditions, our
CONTAINER grade selection is the best solution for transporting your cargo.

HOW
DOES ITWORK?

YOUR CONTAINER, YOUR WAY
Choose the container grade that best fits
your cargo specificities.

GET
STARTED• Food grade container: These
high-quality containers are particularly clean, light andwaterproof. They are odorless, and have notransferable floor stains.
• Premium + grade container: These containers
provide even more advantages. After being selected,
they are thoroughly washed and prepared. Any ruststains are removed using appropriate paint.

ASK FOR CONTAINER GRADE SELECTION
Contact your usual sales representative.

Available
for our brands:

18

Get more information

19

ENHANCE CARGO SECURITY
YOUR
Add an extra layer of security with our steel BARLOCK
BENEFITS security device.

CARGO CAREPREVENT COMPLICATIONS AND RELATIVE COSTS
Securing your containers will help lower your insurance premiums by using a safer way
to transport your cargo. It will also prevent the extra cost of having your cargo stolen.
SIMPLE PROCESS
Easily installed, the device is delivered directly by our experts to the requested depot.
IDEAL OPTION FOR THE FOLLOWING COMMODITIESHigh-value cargo, beverages​, shoes, garments, high-tech and luxury products.

DOUBLE SAFETY, CAREFREE
Protect your valuable products against
theft during transportation with thesimplest, most effective solution.

HOW
DOES IT
WORK?

• BARLOCK security device are made of steel and areeasily installed on the container to secure doors.
• They can only be opened at the destination using acircular steel saw, making it much more difficult tobreach your container than with a regular seal.

• To ensure traceability, the barlock number is added to the Bill of Lading.

GETSTARTEDASK FOR BARLOCK SECURITY DEVICE
Contact your usual sales representative.

Available for our brands:

20

Get more information

21

SERENITY

SERENITYCMA CGMlogo CMACGM+
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:
Fabrication:

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C
C0 M0 Y0 K0
White

Protect yourself in the best
possible way
Our range of SERENITY services aims to help
you limit or avoid the financial implications ofdamage to your cargo or container.

22

23

YOUR CARGO VALUE GUARANTEED
YOUR
DOOR-TO-DOOR
your supply chain is easier and more
BENEFITS Managing
cost effective.

SERENITY

A SINGLE POINT OF CONTACT
No more intermediaries.
NO MORE ENDLESS LEGAL DISPUTES
Whether we are liable or not, we will compensate you up to the fullsecured value.*
THE MOST COMPREHENSIVE GUARANTEE
In-depth protection that includes damage due to temperature variations inrefrigerated containers.

HOW
DOES ITWORK?

SERENITY CARGO VALUE GUARANTEECARING BEYOND SHIPPING
A revolutionary approach to handling
claims in case of damage to your cargo.
Regardless of what happened or who isliable*, you will receive compensation.

Please refer to the Terms & Conditions

GET
STARTEDASK FOR SERENITY CARGO VALUE GUARANTEE
During your online booking process select
SERENITY cargo value guarantee or contact yourusual sales representative.

*Exclusions may apply. Please refer to SERENITY cargo value guarantee terms
and conditions available on the website.

Available for our brands:

24

Get more information

25

NO MORE OUT OF POCKET
YOURYour deductible amount is fully compensated by
BENEFITS CMA CGM.*SERENITY

BENEFIT FROM A COMPREHENSIVE COVERAGE
We compensate up to 100% of your minor damages (those below yourinsurance deductible).*GUARANTEE YOUR CARGO VALUE DOOR-TO-DOOR
Your goods’ value is secured in case of damage during the full transportation
phase.*

HOW
DOES ITWORK?

ENJOY PEACE OF MINDSERENITY deductible guarantee is the best
option to get a full compensation. Simply add
our service to your booking and choose thevalue you need to guarantee.*CARING BEYOND SHIPPING
In case of damage to your goods, yourcargo insurance may apply a deductible.
With SERENITY deductible guarantee, getcompensated for these costs that normallyremain at your expense.

*Please refer to the Terms & Conditions

GET
STARTEDASK FOR SERENITY
DEDUCTIBLE GUARANTEE
During your online booking process select
SERENITY deductible guarantee or contact yourusual sales representative.

Available for our brands:

26

Get more information

27

MINIMIZE YOUR FINANCIAL EXPOSURE
YOUR
Choose your solution to protect your cash flow:
BENEFITS • Standard offer: Limit your repair costs to USD 250

SERENITY

you any repair costs.

per container. Above this amount, we will not charge• Premium offer: Upgrade your solution to avoid all repair costs.*
BE PROTECTED FROM A WIDE RANGE OF MISHAPS
Benefit from a comprehensive solution which covers breakage, fire, explosions,collisions, road accidents and leakage.

HOW
DOES ITWORK?

CARING BEYOND SHIPPING
When accidental or unforeseen damages
occur to our containers while under yourresponsibility, you are liable for costs.
With SERENITY container guarantee, limit
or avoid these expenses by choosing ourStandard or Premium offers.

*Please refer to our SERENITY container guarantee (standard andpremium) terms and conditions - restrictions in case of total loss.

GET
STARTEDASK FOR SERENITY
CONTAINER GUARANTEE
During your online booking process select
SERENITY container guarantee or contact yourusual sales representative.

Available for our brands:

28

Get more information

29

SUPPLY CHAIN AGILITYCMA CGMlogo CMACGM+
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:
Fabrication:

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C
C0 M0 Y0 K0White

SUPPLY CHAIN
AGILITY

Optimize your supply chain
Take advantage of an array of services designed
to optimize every stage in your supply chain.

30

31

YOUR
BENEFITSSUPPLY CHAIN AGILITYPRIORITY LOADING

Enjoy priority
equipment release andloading at origin.

PRIORITY DISCHARGE

Save time: your container isdischarged in priority ensuring
a quick pick-up by your trucker
or expedited with us on
inland solution.

FAST DELIVERY TO YOURINLAND DESTINATION

Move your cargo in record
time. Our strategic arrangementswith inland operators ensure yourcargo is expedited to its final
inland destination.

SPEED AND RELIABILITY
When speed to market matters, you canrely on the CMA CGM Group to get yourcargo at your door without delay. Thanks
to SEAPRIORITY, enjoy a priority space
on board at origin, quick discharge at
destination ensuring the loading on inland
carrier; your cargo will enjoy a first-classservice.

HOW
DOES IT
WORK?

3 different services according to your needs:• SEAPRIORITY go• SEAPRIORITY get• SEAPRIORITY reachYour shipment will be flagged as «priority cargo»
up to the final inland destination.

GET
STARTEDASK FOR SEAPRIORITY
During your online booking process
select SEAPRIORITY or contact your usual sales
representatives.

Available for our brands:

32

Get more information

33

ENHANCE SIMPLICITY
YOUR
Avoid endless discussions and save time byyour extended conditions in one
BENEFITS getting
click or via your sales representative!

SUPPLY CHAIN AGILITYCUSTOMIZE YOUR SOLUTION
Upgrade your standard conditions with the bundle that best suits your needs.
OPTIMIZE YOUR COSTS
Minimize your financial exposure by buying in advance discounted freetime
bundle.1

HOW
DOES ITWORK?

AN EASY AND FAST PROCESS:
1. Request your online quotation or booking
or simply contact your sales representative.
2. Choose the bundle that best suits your needs
to extend the standard free time conditions
up to 28 days.1

3. Get your extended conditions immediately.

UPGRADE YOUR CONDITIONS
We understand that managing a supply
chain never follows a standard journey.
Sometimes due to unexpected events or
specific shipments, the standard free time
may not be enough. You can plan ahead toexpand your conditions at destination andmitigate the risk of additional costs with
FREETIME extended!

GET
STARTEDASK FOR FREETIME EXTENDED
Available during your online quotation orbooking request or by contacting your usual sales
representative.

1Including standard conditions, refer to the Terms & Conditions and the applicable countries
for FREETIME extended.

Available for our brands:

34

Get more information

35

SAVE MONEY
YOUR
Bring your container earlier at the terminal to avoid
BENEFITS storage costs and clear out your premises.
AVOID LOGISTICS COMPLEXITY
Make your supply chain flow smoother with a single point of contact for yourshipments at the terminal instead of dealing with additional locations andtransport providers.

SUPPLY CHAIN AGILITY

ENHANCE SIMPLICITY
Be more flexible with your specific conditions for entering in the terminal.

CUT OFF EXTENDEDEARLY GATE-IN

ENJOY EXTRA TIMECMA CGM
Identité Produit

Managing a supply chain is a day-to-day
challenge. With CUT OFF EXTENDED
Early Gate-in solution choose to get more
flexibility and evacuate your premises inadvance and get earlier access to in-gate
your container at terminal.
CUT OFF EXTENDEDEARLY GATE-IN

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0

HOW
DOES ITWORK?

• Ask for this solution at booking stage to your usual
sales representative.
• Get your new cut-off calculated.
• Bring your container to terminal in the specificdelay.

GET
STARTEDASK FORCUT OFF EXTENDED EARLY GATE IN
Contact your usual sales representative.

Pantone 485 C

C0 M0 Y0 K0
White

Available for our brands:

36

Get more information

37

GAIN EXTRA TIME
YOUR
Bring your container later than the standard cut off.
BENEFITS ADAPTED TO YOUR SUPPLY CHAIN PRIORITIESAND NEEDS
Keep peace of mind in case of delay in the production or just-in-time
production.

SUPPLY CHAIN AGILITY

ENHANCE SIMPLICITY
Be more flexible with your specific conditions for entering in the terminal.

CUT OFF EXTENDED

HOW
DOES ITWORK?

• Ask for this solution at booking stage to your usual
sales representative.
• Get your new cut-off calculated.
• Bring your container to terminal in the specificdelay.

GET
STARTEDASK FORCUT OFF EXTENDED LATE GATE-IN
Contact your usual sales representative.

LATE GATE-IN

ENJOY EXTRA TIMECMA CGM
Identité Produit

Looking for a hassle-free solution to ship
your goods on time? We understand thatdelays, port congestion and unforeseen
events can lead to storage costs, container
handling fees and logistical complexity.
With CUT OFF EXTENDED Late Gate-In
solution, choose to be more flexible withyour supply chain and bring your cargolater than the standard cut-off at terminal.
CUT OFF EXTENDED
LATE GATE-IN

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C

C0 M0 Y0 K0
White

38

Available for our brands:

Get more information

39

ENHANCE VISIBILITY
YOUR
Get real-time cargo monitoring for advanced doorvisibility and access an overview of all yourBENEFITS to-door
reefer shipments thanks to GSM coverage.

SUPPLY CHAIN AGILITY

REINFORCE YOUR CARGO QUALITY AND SECURITY
Receive key reefer data such as temperature and gas as well as GPS container
position and Geofencing.
OPTIMIZE YOUR SUPPLY CHAIN
Set alerts to identify container location and conditions during the transport andshare it with your partners.

HOW
DOES ITWORK?

KEEP YOUR CONTAINER VISIBLE• Benefit from reefer containers equipped with
Emerson device connected to a secured server forenhanced visibility.
• Access an easy and friendly dashboard to monitor
all the conditions of your reefer container.
• Set up notifications according to your needs

during the whole transport:

CARGO TRACKING AND CONTROL
We understand how critical it is to monitor
the conditions and status of your reefercargo during the whole transport. Thanks
to SMART reefer container powered byEmerson, enjoy visibility and enhanced
management of your cargo throught fleet
intelligence across the entire cold chain.

GET
STARTEDASK FOR SMART REEFER CONTAINER
Dedicated support on the following email:ho.reefervisibility@cma-cgm.com
Contact your usual sales representative.

Available for our brands:

40

Get more information

41

BUSINESS SUPPORTBUSINESS SUPPORTCMA CGMlogo CMACGM+
JOB: 19J9540E
Date: 05/11/19
Scale:
Size:
Fabrication:

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C

Power up your business

C0 M0 Y0 K0
White

Increase your efficiency and expand yourgrowth horizons.

42

43

YOUR BENEFITSMAXIMIZE YOUR WORKING CAPITAL
Extend your payment terms or receive financing advances.

BUSINESS SUPPORTSTRENGTHEN YOUR BUSINESS RELATIONSHIPS
Reinforce your commercial relations by improving your partner’s working flow.
CHOOSE A FLEXIBLE SOLUTION
Use our SHIPFIN trade finance solution on a per-invoice basis. It’s there when
you need it.

HOW DOES IT WORK?

Opt for the financing solution that best meets your needs:

SHIPFIN cargo financing
For exporters and importers in the supply chain who want to free up or increase
their working capital while stabilizing their partner relations.

BUSINESS GROWSWHEN FINANCE FLOWS
Designed for import and export customers,
discover our range of reliable and rapid tradefinancing solutions to strengthen and support
your growth.

SHIPFIN B/L financing
For exporter who want to finance their shipment at the value of the goods
thanks to collateral Bill of Lading.
Other tailor-made financing solutions available upon request. Please refer to
our General Conditions and eligibility on our website.

GET STARTEDASK FOR SHIPFIN TRADE FINANCE
Contact our trade finance experts at contact@shipfin.com

Available for our brands:

44

Get more information

45

SPEED UP YOUR SHIPPING PROCESS
YOUR
Send the BILL OF LADING paperless quickly
one click and surrender it instantly to us for
BENEFITS ineasierdocument management, faster payment
reconciliation and cargo release.

BUSINESS SUPPORTAVOID POSTAGE
Eliminate the cost and hassle of sending hard-copy documents.
GET AN ECO-FRIENDLY SOLUTION
Reduce the amount of paper required to manage your operations.
ENJOY PEACE OF MIND
Benefit from a service 100% reliable with the same function and legal value andfollowing the same steps as a traditional paper Bill of Lading.

HOW
DOES ITWORK?
DIGITAL SIMPLICITY,SPEEDY COMPLIANCE
A game changer for the shipping industry
that enables faster and more efficienttransactions with the same legal value asa traditional B/L. Transfer your BILL OF
LADING paperless online to the next party
in just one click!

• You and your consignee simply register on our
BILL OF LADING paperless interface, fully integrated
to our e commerce platforms.
• The Bill of Lading will be transmitted electronicallyand be instantly transferred between parties.

• The consignee can deliver the original Bill of Lading to the destination offices
with a single click. And then proceed to the delivery request.

GET
STARTEDASK FOR BILL OF LADING PAPERLESS
While completing your Shipping Instruction online,
select BILL OF LADING paperless or contact yourusual sales representative.

Available for our brands:

46

Get more information

47

ENJOY PEACE OF MIND
YOUR
A single point of contact will manage yourfor you. Our expertise guarantees
BENEFITS documentation
you great reliability in your preparation for the
BESC/ECTN.

BUSINESS SUPPORTSAVE TIME
Preparing your electronic cargo tracking slip is complex. Thanks to BESC/ECTN
waiver certificate, we carry out this operation without delay.

HOW
DOES ITWORK?

SIMPLIFY YOUR EXPORTS
TO WEST AFRICAGETSTARTEDA ONE-STEP PROCESS
Send us the necessary documents, we take care of
the declaration and the preparation of the BESC/
ECTN to the competent authorities.
BESC/ECTN waiver certificate is available for export
to the following countries.

ASK FOR BESC/ECTN WAIVER CERTIFICATE
Contact your usual representive or send an email to:cas.besc@cma-cgm.com.

Looking to export your goods to Africa
hassle-free and compliant with the local
authorities? Facilitate your procedures
thanks to the preparation of your Electronic
Cargo Tracking Note by our services. The
BESC/ECTN is an imperative document forany export to the countries of this region.

48

Get more information

49

INCREASE EFFICIENCYYOUROne-stop shop for cargo transport and customs
Our experts monitor your customs
BENEFITS compliance.
needs to make sure you are always compliant withthe latest local regulations.

BUSINESS SUPPORTSAVE TIME
Enjoy a quick cargo clearance, streamlined invoicing, and customs coordination
by one party.
GAIN RELIABILITY
Constant milestone management and immediate issue resolution by our
dedicated solution center. We work with a trusted authorized partner with 120
years of experience as a Customs House Broker.

CUSTOMS CLEARANCESOLUTIONSSIMPLIFY CUSTOMS MANAGEMENTHOW
DOES IT
WORK?

Benefits of tailor-madeCUSTOMS CLEARANCE solutions:• Submission of commercial invoice and packing list.
• Customs entry for each harmonized tariff codes.
• Consultant customs services.

• Additional compliance services to meet local requirements such as EDN,
BESC and more.

CMA CGM
Identité Produit

Customs clearance is a mandatory andchallenging procedure. Ease the importor export of your goods worldwide thanks
to CUSTOMS CLEARANCE solutions! Our
expert teams will simplify your customs
process according to the local regulations
to avoid any impact on your business andoperating costs.
CUTCUSTOMSCLEARANCESOLUTIONS

C100 M90 Y42 K43
Pantone 2768 C

C0 M100 Y100 K0
Pantone 485 C

C0 M0 Y0 K0
White

GET
STARTEDASK FOR CUSTOMS CLEARANCE SOLUTIONSContact your usual sales representative.
.

Available for our brands:

50

Get more information

51

GAIN TIME
YOUR
Release your cargo faster and expedite your customs
It is ideal for short sea shipment and
BENEFITS clearance.
convenient for longer transits.

BUSINESS SUPPORTPREVENT CONSEQUENCES OF LOSING B/L
Avoid all costs and delays involved when misplacing your B/L (banking
guarantee, LOI).
SAVE ON POSTAGE COST
Reduce your courier os postage costs thanks to our digital solution. ​HOW
DOES IT
WORK?

Origin port

SPEED UP THE RELEASEOF YOUR CARGO
The delivery of the original bill of lading
to us can take time delaying the release ofyour goods.
Accelerate the release of your cargo toyour consignee without having to wait
for the original bill of lading thanks to
EXPRESS RELEASE solution.

GET
STARTEDSTANDARD
PROCESS

Carrier issues
original B/Ls
and hands
them over tothe shipper

EXPRESSRELEASEThe carrier issues
the originals andhands them tothe shipper

Destination port

Shipper sends
original B/Ls
by mail to theconsignee

Carrier checks
at least one ofthe originals

The shipper hands
the originals witha LOI (or eLOI) to
the agency

Carrier orders
the release of
the goods

The carrier
sends theexpress release
instruction

ASK FOR EXPRESS RELEASE SOLUTION
Contact your usual sales representative.
.

Available for our brands:

52

Get more information

53

ACCELERATE YOUR ENERGY TRANSITIONENVIRONMENTAL
SOLUTIONSTake control of yourenvironmental performancewith ACT with CMA CGM+
Find out about our value-added services
ACT with CMA CGM+ specially designed toanalyze, reduce and offset the carbon emissions
associated with your shipments.

54

55

MEET YOUR CARBON-REDUCTION OBJECTIVESYOURReduce your carbon footprint and reachambitious sustainability objectives. Cut yourBENEFITS yourwell-to-wake carbon emissions by 84% (on the whole

ENVIRONMENTAL SERVICES

fuel production and utilization cycle), and your tankto-wake emissions by 100% (when considering only the vessel's voyage).
RECEIVE AN OFFICIAL DECLARATION
Certify that these savings have been associated to your specific shipments
thanks to an official declaration. The whole framework is compliant with ISO
14020, 14021 and 14067 and is verified by an independent third-party.

HOW
DOES ITWORK?

We offer Biofuel+ to all our customers, throughout all
our services, implementing a Mass Balance Concept*.
This Concept is a way of diversifying our energy mix
while keeping track of quantities and allocating them tospecific traffics. You will receive a declaration, stating thequantity of biofuel used and its associated CO2 savings.
Discover more on mass balance here.

* The whole methodology is detailed in a framework which is available upon request.

REDUCE YOURCARBON EMISSIONS BY 84%
Get access to a more sustainable shipping
service. Choose Biofuel+, our 2nd
generation biofuel, and reduce by at least
84% the carbon emissions generated byyour shipments.

WHAT IS BIOFUEL?
The biofuel attributed are second generation biofuels, i.e. based on waste which
avoids impacting agricultural lands and forests.

GET
STARTEDASK FOR BIOFUEL+
During your online booking process by selecting
Biofuel+, by contacting your sales representative to start
now, or by writting to us at ho.actservices@cma-cgm.com
to get more information.

Available for our brands:

56

Get more information

57

YOUR
BENEFITSENVIRONMENTAL SERVICES

REDUCE YOUR CARBON EMISSIONSCut your well-to-wake carbon emissions by 10%(on the whole fuel production and utilization cycle),
reducing your carbon footprint.

RECEIVE AN OFFICIAL DECLARATION
Certify that these savings have been associated with your specific shipments
thanks to an official declaration. The whole framework is compliant with ISO
14020, 14021 and 14067 and is verified by an independent third-party.

HOW
DOES IT
WORK?

1. We implement the Mass Balance Concept* as a wayof diversifying our energy mix while keeping track ofquantities and allocating them to specific traffic.
2. You will receive a declaration, stating the quantity of
biofuel used and its associated GHG savings. Discover
more on mass balance here.

* The whole methodology is detailed in a framework which is available upon request.

REDUCE YOURCARBON EMISSIONS BY 10%
Get access to a more sustainable shipping
service. With Mix-Biofuel, reduce yourgreenhouse gas emissions thanks to asecond generation biofuel and act with us
towards more sustainable shipping.

WHAT IS BIOFUEL?
The biofuel attributed are second generation biofuels, i.e. based on waste which
avoids impacting agricultural lands and forests.

GET
STARTEDASK FOR MIX-BIOFUEL
Please contact your usual sales representative or write to
us at ho.actservices@cma-cgm.com to get more
information.

Available for our brands:

58

Get more information

59

REDUCE AIR POLLUTANTS
YOUR
Reduce by 99% your Sulphur emissions (SOx), by
your Nitrogen oxide emissions (Nox) and by
BENEFITS 92%
91% your particulate matter emissions (PM10).

ENVIRONMENTAL SERVICESMEET YOUR CARBON-REDUCTION OBJECTIVESCut your well-to-wake CO2 emissions by 25% (on the whole fuel production
and utilization cycle) and your tank-to-wake emissions by up to 36% (whenconsidering only the vessel voyage).
RECEIVE AN OFFICIAL DECLARATION
Certify that these savings have been associated with your specific shipments
thanks to an official declaration.
The whole framework is compliant with ISO 14020, 14021 and 14067 and isverified by an independent third-party.

HOW
DOES IT
WORK?
REDUCE YOURCARBON EMISSIONS BY 25%
Have a positive impact on public healthand the environment with Mix-Biomethane.
Our product enables a significant
reduction in CO2 emissions per container
and a massive reduction in air pollutant
emissions.

We offer Mix-Biomethane to all our customers,
throughout all our services, implementing a Mass
Balance Concept*.
This Concept is a way of diversifying our energy mix
while keeping track of quantities and allocating themto specific traffics.
You will receive a declaration, stating the quantity of
LNG used and its associated CO2 savings.

* The whole methodology is detailed in a framework available on our websites.

Remaining emissions can be offset thanks to our Carbon offset value-added
service.
WHAT IS LNG?
LNG is a natural gas that has undergone a liquefaction process by cooling it
down to -161°C. Stored in its liquid state in the tank, the gas is transformed
into a gaseous state to fuel the engines.
The CMA CGM Group uses fossil-based LNG and biomethane with guaranteeof origin. Biomethane is derived from renewable resources such as agriculturalvegetable waste.

GET
STARTEDASK FOR MIX-BIOMETHANE
During your online booking process, by selecting
Mix-Biomethane, by contacting your sales
representative to start now, or by writting to us at ho.
actservices@cma-cgm.com to get more information.

Available for our brands:

60

Get more information

61

0FFSET YOUR EMISSIONS THROUGHYOURSUSTAINABLE PROJECTS
your remaining emissions through a
BENEFITS Compensate
portfolio of projects in partnership with companies

ENVIRONMENTAL SERVICES

that specialize in carbon offsetting. All projects are
certified with the highest standards.
COLLECT YOUR PERSONALIZED OFFSETTING REPORT
Get a personalized report with your Offsetting Certificate attesting to theamount of tons of Carbon offset.

HOW
DOES ITWORK?

By choosing Carbon offset, you will receive yourpersonalized offsetting declaration confirming you
have offset the carbon emissions of your maritime
transport through a portfolio of projects carefully
selected by CMA CGM. The Group has purchased
Verified (or Certified) Emission Reductions (VERsor CERs), which are then removed from an official
registry, such as Verified Carbon Standard.
Find more information on our offsetting projects portfolio:

COMPENSATE YOURRESIDUAL EMISSIONS
Choose Carbon offset to compensate youroutstanding carbon emissions througha portfolio of environmental projects
worldwide.

GET
STARTEDASK FOR CARBON OFFSET
During your online booking process, by selecting
CARBON OFFSET by contacting your sales
representative to start now, or by writting to us at ho.
actservices@cma-cgm.com to get more information.

Available for our brands:

62

Get more information

63

Add this solution during your booking online on
My CMA CGM platform.
I have an account
LOGIN HERE

Looking to complete yourbooking with our CMA CGM+
value-added services?

I don’t have an account
REGISTER HERE

Contact our team to know more!
CLICK HERE

64

65