Article 1 (Definitions)
The information website (www.tokudaw.com) and all related services andfeatures including email subscription and delivery; information on culturalexperiences; information on providers of cultural experiences; andplanning, arrangement and sales pertaining to travel and events(hereinafter referred to as the “Service”) provided by TokudAw Inc.,(hereinafter referred to as the "Company").
The customer (hereinafter referred to as the “Customer”) refers to anindividual, corporation, or organization that, upon approval of this Termsof Service Agreement and Privacy Policy (hereinafter collectively referredto as the “Agreement”), has registered for use of the Service via
procedures prescribed by the Company or who has been approved by
the Company to use the Service.
Article 2 (Provision of Services)
1. The Service publishes information and event details on culturalexperiences organized by the Company, provides culture-related
information, and provides planning, arrangement and sales
services pertaining to travel and events.
2. In providing the Service, the Company shall be able to attach or
insert advertisements to emails delivered to the customer.
Article 3 (Change of Service Content)
The Company may, without prior notice to the customer, change or
discontinue contents of the Service. In addition, the Company may,through notifying the customer via website, email, or other means within
a set notice period, suspend or terminate the entire Service.
Article 4 (Prohibited Behavior)
The Company shall prohibit the following acts by the customer during
use of the Service and, should the Company determine that the customer
is in violation of this Agreement, will immediately render the customer

ineligible to partake in the Service and may terminate or suspend
provision of the Service.
1. Act of registering information that is false or of another person
2. Act that is or may potentially be criminal, or contrary to publicorder and standards of decency
3. Act in violation of this Agreement, laws and regulations, or otheragreements
4. Act in violation of copyright, portrait rights, or other intellectual
property rights of the Company, other customers, or third parties
5. Act to defame other customers or third parties
6. Act to disadvantage other customers or third parties
7. Act of sending the Company information, etc. while impersonating
someone else
8. Act of sending or posting harmful computer programs, etc.
9. Act of lending, transferring, reselling the password to third parties,
or the act of sharing the password with third parties
10. Act of completing multiple membership registrations
11. Act of solicitation to organizations, services, and activities that
the Company deems irrelevant to the Service
12. Belonging to or being related to anti-social forces or organizations
engaged in anti-social activities
13. On the basis of the information that has been posted on theService, direct business transactions between customers without
passing through the Service
14. Act of releasing information of another customer learned throughthe Service to third parties, or using the information for purposes
other than the use of the Service, without explicit consent from thecustomer
15. Other acts determined by the Company to be similar to the abovementioned acts, or acts for which, at the Company’s discretion,

termination/suspension of Service for the customer is deemed anappropriate measure
Article 5 (Use of Customer Information)
1. Registration information will be used by the Company in theprovision of services to customers within the Service and forauthentication to access customer services.
2. Upon completion of registration, customers are deemed to permit
the receipt of emails and display of information to be received inpartaking of the Service.
3. The Company may collect and use various statistical data basedon the information submitted by customers. The Company may
also conduct customer surveys and collect feedback fromcustomers.
4. The Company reserves copyright on the opinions and information
posted or emailed by customers within the Service and, upon
processing the data so that individuals cannot be identified, may
publish them in magazine articles, etc.
Article 6 (Disclosure, Modification, Deletion, etc. of ApplicationInformation)
The Company will respond to requests of disclosure or removal of own
personal information by customers after verification that the requestor isthe customer, via verifying registration information or other method
appropriate to the situation. If incorrect information is discovered as aresult of the disclosure and correction is requested, the Company will
first verify that the requestor is the customer, via a method appropriate to
the situation, before responding to the request.
Article 7 (Responsibility)
1. The Company shall not be responsible for any damages incurredby customers or third parties in the use of the Service, norobligated to compensate for any damages, as long as there is nointentional or gross negligence on the part of the Company. In
addition, in the case that the Company undertakes responsibility,
the responsibility is limited to ordinary and direct damages and theCompany will not assume responsibility for any damages or lost
profit resulting from unforeseen circumstances or for any indirect
damages.
2. Various information provided to the customer in the Service isprovided under the responsibility of a third party, and the customer
shall understand that the Company does not guarantee the content
and shall assume own responsibility for the judgment and use of
the various services and information.
3. In provision of the Service, the Company shall not guarantee
absence of failure/errors/obstruction, accuracy of information etc.
obtained through the Service, nor customer satisfaction for theservices, information provided through the Service, or duration ofpublication of services.
Article 8 (Viruses, etc.)
1. The Company shall not undertake responsibility for any damage
caused by viruses that cannot be prevented by the average antivirus product, damage caused by natural disasters, nor damage
caused by means outside of our responsibility (hereinafter referredto as "uncontrollable circumstances").
2. The Company shall not guarantee that data related to the Service
will be protected from erasure or change due to viruses or otheruncontrollable circumstances, and the customer shall takeresponsibility for the storage of the data.
Article 9 (Amendment and Approval)
The Company reserves the right to change, add, and delete content of
this Agreement at any time, without obtaining the approval of customers,and shall deem publication of the Agreement as the notice to andacknowledgment from the customer of this right.

Article 10 (Governing Law and Jurisdiction)
The Agreement is governed by the laws of Japan and any dispute related
to its terms is under the exclusive jurisdiction of the Tokyo District Courtor Tokyo Summary Court.
Article 11 (Business Hours and After Hours Support)
Business hours for the Service are Monday through Friday, 10:30 a.m. 6:30 p.m. Japan Standard Time (closed on weekends and national
holidays, as well as year-end holidays (12/30 - 1/5)), and all noninteractive communication outside business hours are deemed to havebeen received on the next business day. (Includes communication
regarding transactions, such as termination of contract.)

PERSONAL INFORMATION
Personal information is defined as information about an individual,
constituted by name, address, telephone number, email address, andother information via which the Customer can be identified. It includes
information via which the Customer cannot readily be identified, butwhich can be used along with other information to identify an individual
Customer.

PURPOSE OF PERSONAL INFORMATION USE
Personal information of registered Customers will be used to the extentnecessary in achieving the following purposes:
1. Authentication of and provision of service to registered Customer.

2. Provision via email, postal mail, or telephone, of information
regarding cultural experiences hosted by partner subcontractors
and various other information.
3. Storage of temporary backup data for the operation andmanagement of the Service.
4. Application management of, communication with, and delivery for
respondees to various campaigns and customer surveys.
5. Research, verification, etc. to safely operate the Service.
6. Response to comments, inquiries, etc. regarding the Service.
7. Response to inquiries, requests, etc. regarding the Service.
8. Delivery of important notifications, such as regarding changes tothe terms and conditions of the Agreement.
9. Other purposes associated with the above-mentioned purposes.
※If personal information is not correctly registered, the customer may beunable to receive various services.
※In cases where personal information has been shared with othercompanies with the consent of the customer, the personal information ismanaged in accordance with the privacy policy of the respectivecompanies. Please contact the respective companies for details
regarding their privacy policy.

MANAGEMENT OF PERSONAL INFORMATION
1. Disclosure to third parties
The Company will take all possible measures to manage the personal
information of the Customer, and shall not disclose personal information
to third parties without customer consent. However, in the following
cases, the Company is exempt from this obligation.

Ⅰ． If the Customer chose to disclose of their own volition theirpersonal information to a select company.
Ⅱ． If a person is unexpectedly identified as the Customer via thepersonal information the Customer initially registered with the Service.
Ⅲ．In the case that the Customer is determined by the Company toinflict detriment to the Company or third parties, etc., if notifying thirdparties, police authorities, etc., or if those institutions or other institutions
with similar authority request disclosure.
Ⅳ．If personal information is passed in the case of succession of thebusiness due to a merger involving the Company or other reason.
2. Safety Measures for Personal Information
The Company will aim to ensure the safety and accuracy of personal
information through placing appropriate preventive measures against
risks such as unauthorized access to personal information, loss ofpersonal information, damage, tampering, and leakage. In addition, if by
any chance a problem occurs, along with efforts to minimize the damage,
the Company will swiftly conduct corrective measures.
3. For In-house Management of Personal Information
The Company will establish a system for the adequate protection andmanagement of personal information and will establish and observe
internal rules on the appropriate obtainment, use, and provision ofpersonal information. In addition, to protect the safety of your personalinformation, the Company will distribute privacy and safety guidelines toemployees and will be thorough with in-house privacy protection
measures. Further, to properly maintain protection of personal
information, the Company will establish a personal information protection
management system, conduct regular audit of the operation status, andstrive for continuous improvement.
4. Consignment of Personal Information

The Company may, within the scope of providing the Service, outsource
all or part of the handling of personal information under strict
examination, management, and supervision by the Company. Those thatreceive personal information in this outsource will not be considered athird party. In consignment, the Company will select a vendor whoselevel of protection of personal information meets the safety standards
that the Company sets and will properly manage and supervise thevendor.
5. Compliance with laws and regulations
The Company will comply with laws and regulations, guidelines set by
the country, and other standards regarding the handling of personalinformation.
6. Personal Information Management Officer and Contact Information forinquiries related to Personal Information (Notification of the purpose ofuse of personal information; disclosure, correction, addition, and deletionof personal information; suspension of use and third-party provision of
personal information)