J. Front Retailing
Social issues we consider important
Concerns about
the futureaccompanying
changes in socialstructure

Diversiﬁed
lifestyles
Diversiﬁed means ofseeking enjoyment

Generation of
footfall in the area

Work style reformDiversity

Safety and security

Basic Mission Statement
We aim at providing high quality products and services that meet the changing times
and satisfying customers beyond their expectations.
We aim at developing the Group by contributing to society at large
as a fair and reliable corporation.

Group Vision

Create and Bring to Life New Happiness.
Business model
Intellectual capital

Financial capital・Enhancement of store branding ability

・Creation of cash ﬂow

・Sophistication
cation of sales ﬂoor conﬁguration / curation expertisee・Sustainable growth of ROE
・Building
Building of sound ﬁnancial base

Manufactured capital
・Production
roduction of commercial space
spa
・Expansion of store / real estate management
manag
area

・Improvement of space designing ability

Output / Outcome(6 capitals)

Social and relationship capital・Expansion of customer basee
・Advancement of urban development, co-creation
co-creatio with communities

・Expansion of e-commerceceCircuit of capital・Promotion
omotion of dialogue with stakeholders
stakehHuman capital

Natural capital

・Sophistication
Sophistication of HR development and securing of HRHRs

・Promotion of energy saving

・Optimization of HR allocation by introducing ICT・Reduction of packaging materials

・Diversity,Diversity, promotion of recruitment of external HR
HRs・Reduction of waste

Social value

Economic value

Customers

Shareholders

Business partners

Employees

Communities

Providerovideovide
videidedee genuine
enuinenuine satisfaction
satisfactio
satisfacti
satisfact
satisfacsatisfasatisfsatissati
satsasIncreasencrease
crease
rease
ease
ase
se
e corporate
corporat
corporacorpo
corpor
value
valu
val
va
v

Build
uild
ild
ld
d the
he
e relations
relation
elatio of
o trus
trust
tru
trt

Realizeealize
alize
lize
ize
ze
e workplaces
orkplace
orkplaces
rkplac in
rkplacei whichwhwhicwhiw

Contribute
bute
ute
te
e to
o community
communitommun
ommuniommunitmmun development
develo
devel
deve
dev
ded
and promote
romote
omote
mote
ote
te
e environment-friendly
environment-frieenvironment-fri
environment-fr
environment-fenvironmentenvironment
environmen
environme
environm
environcaptivating
captivating
ptivatingtivating
ivatingvatingating
ting customer
customers
customecustomcusto
custcuscu

overver
err thehee longong term
ter throughthroug
throu
thro
thr
tht

by
y workingorking
rking
king
ing
ng hard togethe
together
togeth
toget
toge
tog
tto

employees
mployees
ployeesloyees
oyees
yees
ees
ess performance
performanc
performan
performa
perform
perfo
perforandaby
y oﬀering
ﬀering
ering
ring
ing
ng
g new values
values.
value
valu
valvavhighlyghly
hlyly
y proﬁtable
roﬁtableoﬁtableﬁtablettablebl andan highly
ahigh
hig
hi
handnd
d aim
im
m to
o grow together.
togethetogeth
toget
toge
tog
tot

contribution
bution
ution
tion
ion
on
n are
re
e fairlyfairl
f i l evaluatedevaluatevalua
evalu
eva
ev
eval
eand

businessusiness
siness
iness
ness
ess
ss activitie
activities
activiti
activitactivi
activ
acti
act
acs

they can realize
ealize
alize
lize
izeze
e theirthh i exhibition
exhibitio
exhibitiexhibit
exhibi
exhib
exhi
exh
exof ability

as a goodoodod
d corporate
corporat
corporcorporacitizen.
citciceﬃcient
ﬃcientcient
ientent
ntt management.
managemenmanagememanagemmanagemanag

and growth and havehjob satisfaction.

02

Circuit of capitalValue Creation Process
Multi Service Retailer
beyond the framework of retailing

Urban
Dominant
StrategyStore assets
in urban areas

Innovationof Department
StoreBusiness

Innovationof Parco
BusinessCore competence(Capital injection into strengths)

Good customer Accumulated
assets of more
hospitality
than 9 mnmind
Expansion ofnew businessdomainICTstrategy

Management strategy
Organization / human aﬀairs
Governance reform
Under the Basic Mission Statement and the Group Vision,

with which its various stakeholders empathize.

J. Front Retailing is committed to creating aﬄuent lifestyles

Circulating the Group s business model and creating newwith its stakeholders by providing high quality products andvalues using the six capitals of J. Front Retailing eﬀectively

services that meet the changing times.

and eﬃciently are the process to create the brand value of J.

The business activity of J. Front Retailing is to continuallycreate aﬄuent markets, which grow with local communities,
which is led by department stores and Parco. It is nothing
less than to create, as a public entity of society, new values

Front Retailing, which will result in the creation of newvalues with which society empathizes.
Through this initiative, we will contribute to society atlarge as well as aiming at developing the Group.

Integrated Report 201703