How to balance business innovationand operational excellence
IT decision-makers have officiallyearned their seats at the table —nearly three-quarters of CIOs saytheir roles have been elevated by
the visibility they received during thepandemic.1 Now they have to figureout what to serve first.
IT decision-makers are
83% ofseeking
digital transformation.

Lenovo TruScale DaaS equips employees with the latest
tech like the ThinkPad® X1 Nano with Intel vPro,® An Intel®
Evo™ Design, built for what IT needs and users want.

Digital strategy and transformation took the leadlast year for 67% of CIOs, but the number fell to60% in 2022 as IT decision-makers focused on thefundamentals of optimizing and managing technology.1
Priority whiplash has left more than 76% of CIOs
struggling to balance two critical goals: business
innovation and operational excellence.1
With the right technology partner, IT decision-makers
don’t have to choose. Smarter digital workplacesolutions raise the bar on productivity, business agility,and infrastructure integrity, freeing them to focus on
strategic organizational change. In fact, that’s how theywould prefer to spend their time — 83% of IT decisionmakers are actively seeking digital transformation
opportunities that will help their companies contribute
good to the world.2

What should you look for in a technology partner?
An end-to-end solution provider will have your back,
optimizing operations in three essential ways.
01. Productivity and collaboration
Exceptional technology is the baseline for productivity
and collaboration, supporting hybrid workplaces,
connecting employees, and securing data and devices
from anywhere. When it works, technology enables peak
performance and improves user experience. On average,
three-quarters of employees credit their businesstechnology with making them feel more productive andempowered.2 And 60% of IT decision-makers see theiremployee experience (EX) scores rise by focusing on
improving users’ experience with technology.3

When technology doesn’t work, IT
decision-makers put innovation on
the back burner while they scramble
to field help desk requests, respondto security emergencies, push out
patches, and source new products
to meet evolving business needs.
Look for technology that’s optimized to work together,promises exceptional reliability, and leverages the mostcurrent innovations for data and employee security.
Lenovo delivers a portfolio of premium solutions —hardware, software, services, and accessories — ranging
from PCs and smartphones to smart collaboration toaugmented and virtual reality technology (AR/VR).
Plus, innovations in remote management and automation
technology can cut time spent on manual processes
by as much as 50%.5 Hardware- and software-based
security and manageability tools elevate productivity on
modern devices like the ThinkPad® X1 Carbon, featuring
Windows 11 Pro and Intel vPro,® An Intel® Evo™ Design,
built for what IT needs and users want.5

About half of CIOs right now are spending significant
time on operational IT improvements, and 26% arebusy reacting to IT crises.1
What would you be doing if your technology could
manage and secure itself?

02. Agility and optimization
Business transformation often depends on theability to scale — and that requires immediate accessto mission-critical technology. Quick access totechnology has proven elusive for some organizations,which results in IT teams spending significant time
managing older equipment.

57%of IT decision-makers
currently wish they could
replace half or more of their
existing technology.6

That’s an easy ask if they’re partnered with atechnology provider that offers as-a-service solutions.
With Lenovo TruScale, devices, infrastructure, services,and support can all be scaled easily to meet evolving
business needs. Everything from the pocket to the cloudis available on demand, from a single point of contact,
in a cost-efficient OpEx model. End-of-life recycling is
also an important part of the package — streamlining
the process for IT decision-makers, eliminating security
risks associated with asset disposal, and helping to meetorganizational sustainability goals.
When it comes to freeing up time for innovation,
few decisions are as impactful as choosing an as-aservice partner. When everything from infrastructure
to end-user devices is optimized, updated, and readyto be deployed anywhere in the world, operational
excellence takes care of itself.

03. Intelligent infrastructure
Businesses need an infrastructure that delivers faster time toinsights, improved application performance, enhanced security,and better manageability.
Cloud computing is an important part of the equation. As of 2022,
60% of corporate data worldwide is now stored in the cloud,7 andthat makes achieving operational excellence significantly easier.

60%of worldwide corporate data
is now stored in the cloud.

Within just a few months after migrating
to the cloud, 80% of businesses report
operational improvement8 thanks to thecontinuity, resilience, and efficiencies thatare achieved with hybrid cloud computing.
The Intel® Xeon® Scalable processors in Lenovo’s ThinkAgileappliances optimize workloads and improve efficiency, providing
significant improvement in data processing capacity. Along withflexible cloud storage, IT decision-makers also have access toremote management services and support analytics through one
customer portal. With increased visibility across the entire fleet
and the capability to manage technology remotely, they cansignificantly reduce organization-crushing downtime — andmake time for transformation.

Smarter IT decision-makers don’t go
it alone. 92% of CIOs believe technology
vendors play a valuable role in theircompany’s overall success.6

80%of businesses report cloud computing
resulted in operational improvement withina few months of migration to the cloud.

92%of CIOs believe technology vendors
play a valuable role in their companies’
overall success.

PARTNERS IN RELIABILITY
Digital workplace solutions, like those including theLenovo ThinkPad® X1 Nano with Windows 11 Pro andIntel vPro,® An Intel® Evo™ Design — built for what IT
needs and users want — offer superior performance andreliability. Hardware- and software-based features drive
security and remote manageability.

SUCCESS STORY

Istituto Technico Superiore (ITS)Angelo Rizzoli
Lenovo’s portfolio of premium solutions is helping
students at one of Italy’s leading vocational educationand training schools learn, collaborate, and develop
their technical skills. More than 400 students are using
Lenovo technology to study applications like artificial
intelligence, application and web development,
cybersecurity, and digital communication.
“With Lenovo and HSC System, we’ve succeededin establishing a solution that’s highly efficient andsustainable, both from a financial and management
perspective. We’ve worked hard to refine ourprocurement model so we can keep students on thecutting edge of new hardware developments whilestaying within a tight budget.
“We’ve also been able to streamline device
configuration and maintenance with help from Lenovo.
This enables us to provide essentially an ‘out-of-thebox’ solution that gets students up and running with
their new laptops almost instantly. Meanwhile, it’s verystraightforward for our teams to manage the laptops,
which allows us to support an ever-growing fleet ofdevices easily and cost-effectively.”
Roberto Sella, General Manager, ITS Angelo Rizzoli

Read the whole story >>>SUCCESS STORY

Jalisco State Government
In Mexico, Jalisco State Government used ahyperconverged infrastructure solution from Lenovo
and Nutanix to deliver digital government services atgreat speed and lower cost. The new platform hosts
more than 70% of the government’s workloads andconsolidates operations from 25 government agencies
onto a single hybrid cloud platform.
“We wanted an infrastructure platform that could
stand the test of time. In Lenovo, we saw a company
with the right technology, experience, and reputation
for innovation. By partnering with Lenovo, we wereable to make our investment much safer and gain aplatform that was flexible enough to evolve with us
over time.”
Mario Arauz Abarca, General Coordinator ofGovernment Innovation, Jalisco State Government

Read the whole story >>>1 CIO.com, “State of the CIO, 2022: Focus turns to IT fundamentals,” March 2022
2 Reach3 Insights and Lenovo, “Human-centered insights to fuel IT’s vision,” July 2022
3 Lenovo, Intel, and Forrester, “Invest in Employee Experience, Drive Your Bottom-Line
Growth,” October 2020
4 Gartner, “Gartner Says Worldwide PC Shipments Declined 6.8% in First Quarter of2022,” April 2022
5 Salesforce.com and Pulse, “Global IT Survey 2020,” accessed August 2022
6 IDG, “2022 Executive Summary State of the CIO,” 2022
7 Statista.com, “Share of corporate data stored in the cloud in organizations worldwide
from 2015 to 2022,” accessed August 2022
8 Zippia, “25 amazing cloud adoption statistics,” May 2022

CHECKLISTWhat to look for from an
end-to-end technology partner
With the right technology partner, IT decision-makers don’t have to choose between business
innovation and operational excellence. An end-to-end technology partner ensures you achieve both.

Here’s what to look for:n A broad portfolio.
Organizations need options. Expect to see a full rangeof solutions — including hardware, software, andservices — engineered for productive multitasking.
n Expertise.
Options can be overwhelming without guidance.
Lenovo’s diverse global perspective, coupled withlocal insights and cross-industry expertise, help us
see things differently. We understand our customers’
needs better and we creatively deliver solutions
that achieve their business outcomes.
n Compatible technology.
Look for infrastructure, devices, software, peripherals,
and accessories that are optimized to work together.
n As a service for scale.
How quickly can you access new technology
when you need it? As-a-service solutions let you
scale technology at any time. Lenovo TruScale
DaaS equips employees with the latest tech like theThinkPad® X1 Nano with Intel vPro,® An Intel® Evo™
Design, built for what IT needs and users want.

n A single point of contact.
Juggling multiple vendor agreements is inefficientand costly. Lenovo is a single source of support witha network of partners we can tap into to meet ourcustomers’ diverse and unique needs.
n Sustainability initiatives.
Customers and employees demand sustainable tech.
Lenovo is deeply committed to sustainability with
programs for comprehensive end-of-life recovery,
CO2 offset, and energy conservation. Our products
and packaging are designed to reduce energy
consumption, reduce waste, and minimize ourcarbon footprint.
n Flexible cloud computing.
IT decision-makers say the cloud enables operational
efficiency and improved security. Look for a vendor
who can help you spin up extra cloud capacity
whenever you need it.
n Remote security and manageability.
Save time — yours and your employees’ — when you
can manage technology through a cloud-based portal.

Contact your Lenovo representative today to see how you can unlock opportunities with abetter technology experience. Learn more about our digital workplace solutions and flexible
hybrid cloud solutions at www.lenovo.com/smartersolutions.

© Lenovo 2022. All rights reserved. v1.00 August 2022.