Introduction
OTIS WORLDWIDE CORPORATION, including any of its subsidiaries (hereinafter referred to as“OTIS”) offers a wide range of digital enabled services through our products, maintenanceservice capabilities, websites, applications, and social media pages (our “Services”). BY USINGOUR SERVICES YOU AGREE TO THE OTIS TERMS OF USE BELOW. PLEASE READ THEM
CAREFULLY.
These Terms of Use shall govern to the extent that you have not otherwise entered into anapplication specific agreement with Otis that includes terms superseding, contradicting,expanding or limiting these Terms of Use. In addition to these Terms of Use you shall abide by
any policies or requirements made available to you in conjunction with the Services and allapplicable local laws and regulations.

Limited License
Through these Terms of Use, Otis grants you a non-exclusive, non-transferable, personal,
limited right to access and use the Services and attendant materials on your personal
computing device or as otherwise agreed. This authorization is not a transfer of title to theServices or attendant materials and is subject to the following restrictions: (1) you must notmisuse or misappropriate any intellectual property and you shall respect copyrights and otherproprietary notices; (2) you may not modify the Services in any way or reproduce or publicly
display, perform or distribute or otherwise use the Services or attendant materials for any
public or commercial purpose, unless specifically agreed in a separate writing; (3) you may notdecompile, decipher, disassemble, reverse engineer or otherwise attempt to access sourcecode of the Services or any content file, or other work; (4) you may not distribute, publish, rent,
lease, lend, transfer, sublicense, disclose or otherwise provide the Services to any third party;and (5) you may not modify or create derivative works of the Service either in whole or in part.

Reservation of Rights and Ownership
Otis or its suppliers own all right, title and interest, including all intellectual property rights, inand to the Services and attendant materials and reserve all right, title and interest, including all
intellectual property rights, in and to the Services and attendant materials and including allrights not expressly granted to you. The Services and all contents of this site are protected bycopyright and other intellectual property laws and treaties.

Disclaimer
Information presented on an Otis website and social media sites is for informational purposes
only. Otis provides content to websites and social media sites on an "as is" basis and makes norepresentations or warranties of any kind with respect to this site or its contents. Otis disclaims
all such representations and warranties, whether express or implied, including, but not limited
to, the warranties of merchantability and fitness for a particular purpose. In addition, does notrepresent or warrant that the information accessible via this site is accurate, complete orcurrent.

ChangesContent in the Services is subject to change without notice. Otis reserves the right to change ormodify these Terms of Use at any time. Such changes, modifications, additions, or deletions
shall be effective immediately upon notice or posting thereof. Otis may terminate, change,suspend or discontinue any aspect of the Services, including the availability of any features of awebsite, at any time. Otis may also impose limits on certain features and services or restrict
your access to parts of the site without notice or liability.

Hyperlinks
Certain links provided through the Services may launch internet sites that are not under thecontrol of Otis. Otis provides these outside links solely as a convenience to its Service users andthe provision of any such link is not an endorsement by Otis of that site or any of the contents,products, or services contained or offered therein. Accordingly, Otis makes no representations
or warranties whatsoever concerning availability of or content, including sub-links, found on
those sites.
When registering for, ordering or purchasing products or services from any party which is linked
to this site, you will be entering into an agreement with that third party and not with Otis. In
these cases, you should review and understand the terms and conditions posted by such third
party and its privacy policy before you register, order or purchase. Except and to the extent
specifically stated herein, the privacy policy and terms of use stated by Otis herein will not
apply to these third party sites. Otis is committed to linking with companies that share ourprivacy concerns. However, we cannot and do not control the way these parties use or collectinformation or operate their businesses.
When you link to another party's site, you should be aware that those companies may use
cookies or other means to collect information about you and that the terms of Otis Global
Privacy Policy will not apply.

Submissions
By submitting information and material to Otis, whether via e-mail or otherwise, including, but
not limited to, feedback, questions, comments, suggestions, ideas, graphics or computer files ofany type, you thereby expressly grant, or warrant, that the owner of such material has
expressly granted Otis a royalty-free, perpetual, irrevocable, non-exclusive right and license touse, reproduce, modify, adapt, publish, translate and distribute such material (in whole or inpart) worldwide and to incorporate it in other works in any form, media or technology now
known or hereafter developed, subject to the Otis.com Statement of User Privacy.

Limitation of Liability
IN NO EVENT SHALL OTIS OR ANY OF ITS, SUBSIDIARIES, AFFILIATES, EMPLOYEES,CONTRACTORS, SUPPLIERS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DAMAGES (BETHEY DIRECT, INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR OTHERWISE) ARISING OUT OFOR IN CONNECTION WITH USE OF THE SERVICES, UNLESS OTHERWISE EXPRESSLY AGREED INWRITING AND PERSUANT TO A SEPARATE WRITTEN CONTRACT CONCERNING THE PURCHASEBY YOU OF SERVICES CONTEMPLATED HEREIN. THIS LIMITATION OF LIABILITY INCLUDES
LIABILITY FOR, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR DATA,DATA BREACH, OR LOSS OF GOODWILL, LOSS OF OR DAMAGE TO PROPERTY, AND ANY CLAIMSMADE BY THIRD PARTIES ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, ORDISPLAY OF THIS SITE OR ITS CONTENTS OR ANY LINKED WEB SITE, REGARDLESS OF WHETHEROTIS HAS BEEN ADVISED, KNEW, OR SHOULD HAVE KNOWN OF THE POSSIBILITY THEREOF.
MOREOVER, YOU SHALL INDEMNIFY AND DEFEND OTIS, ITS AFFILIATES, SUBSIDIARIES,EMPLOYEES, CONTRACTORS AND OTHER REPRESENTATIVES FROM ALL CLAIMS AND EXPENSESTHAT ARISE OUT OF OR IN CONNECTION WITH YOUR USE OF THIS SITE IN BREACH OF THISAGREEMENT OR YOUR VIOLATION OF ANY LAWS OR REGULATIONS OF THE RIGHTS OF THIRDPARTIES.

Disclaimer of WarrantiesTO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED AS IS WITH ALLFAULTS. OTIS AND ITS SUBSIDIARIES, AFFILIATES, EMPLOYEES, CONTRACTORS, SUPPLIERS ANDOTHER REPRESENTATIVES HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONSWHETHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES,DUTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALSO,THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION,CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT, LACK OF VIRUSES OR BUGS,ACCURACY OR COMPLETENESS OF RESPONSES OR RESULTS WITH REGARD TO THE SERVICES.
OTIS AND ITSSUBSIDIARIES, AFFILIATES, EMPLOYEES, CONTRACTORS, SUPPLIERS AND OTHERREPRESENTATIVES DO NOT WARRANT THAT THE OPERATION OF THE SERVICES WILL BEUNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED. THE ENTIRE RISKARISING OUT OF THE USE OF THE SERVICES REMAINS WITH YOU.

Specific Provisions Required by Mobile AppService Providers.
Apple Computer Mobile Device Users
Acknowledgement: You acknowledge that these Terms of Use are concluded between
you and Otis only, and not with Apple. Licensor, not Apple, is solely responsible for the Licensed
Application and the content thereof.
Scope of License: You acknowledge that the license granted herein for the Licensed
Application is a limited non-transferable license to use the Application on any iPhone or iPod

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touch that you own or control and as permitted by the Usage Rules set forth in the App Store
Terms of Service.
Maintenance and Support: Licensor is solely responsible for providing any maintenanceand support services with respect to the Application, as specified in the Terms of Use, or asrequired under applicable law. You acknowledge that Apple has no obligation whatsoever tofurnish any maintenance and support services with respect to the Application.
Warranty: Licensor shall be solely responsible for any product warranties, whether
express or implied by law, to the extent identified herein and not effectively disclaimed. In theevent of any failure of the Application to conform to any applicable warranty, you may notify
Apple, and Apple will refund the purchase price, if any, for the Application to you. To themaximum extent permitted by applicable law, Apple will have no other warranty obligation
whatsoever with respect to the Application, and any other claims, losses, liabilities, damages,
costs or expenses attributable to any failure to conform to any warranty will be Licensor’s sole
responsibility to the extent identified herein.
Product Claims: You acknowledge that Apple, is not responsible for addressing any
claims relating to the Application or the end-user’s possession and/or use of that Application,including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails toconform to any applicable legal or regulatory requirement; and (iii) claims arising underconsumer protection or similar legislation.
Intellectual Property Rights: You acknowledge that, in the event of any third party claimthat the Application or your possession and use of the Application infringes that third party’s
intellectual property rights, Licensor, not Apple, will be solely responsible for the investigation,
defense, settlement and discharge of any such intellectual property infringement claim to theextent not otherwise disclaimed herein.
Legal Compliance: You represent and warrant that (i) you not located in a country thatis subject to a U.S. Government embargo or that has been designated by the U.S. Government
as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list ofprohibited or restricted parties.
Third Party Beneficiary: Licensor and you acknowledge and agree that Apple, andApple’s subsidiaries, are third party beneficiaries of these Terms of Use, and that, upon the youracceptance of the terms and conditions of these Terms of Use, Apple will have the right (andwill be deemed to have accepted the right) to enforce these Terms of Use against you as a third
party beneficiary thereof.

Applicable Law
The laws of the State of New York in the United States of America shall govern the content anduse of the Services, without giving effect to any of the conflict of law principles or rules thereof.
These Terms of Use have been prepared in English.

Contact Otis
Otis Elevator Company
1 Carrier PlaceFarmington CT 06034
Attn: Office of the General Counsel
860-674-3000