Case Study: IoT/Manufacturing

IoT enables data insights andinnovation at heavy equipment
company
Cognizant delivers scalable telemetry
infrastructure on Microsoft Azure tomonetize data and drive innovation.
A leading U.S.-based manufacturer of heavy machines andconstruction equipment recognized an opportunity toleverage volumes of telemetry data to provide differentiateddata-based services to its customers using the internet ofthings (IoT) and data sciences.
The client had been collecting telemetry data to enable fleet
and equipment management for more than a decade, butthe solutions were disjointed and the work of each strategic
business unit was siloed. The manufacturer sought our help toadopt enterprise-wide analytics and monetize information.
The client engaged Cognizant Digital Business to lead atransformation initiative leveraging Microsoft Azure, to create
a better telemetry solution that would influence remoteconfiguration, predictive analytics and data monetization
at scale.

February 2020

At a Glance
A leading heavy equipment manufacturersought to overhaul its approach totelemetry to better utilize analytics anddrive innovation.

Outcomes• Improved scale by increasing theinstalled connected machinery thecompany can support in the field from
300,000 to 2 million.
• Scaled data collected in the field daily
from 15 gigabytes to 6,000 terabytes.
• Consolidated data and processes todrive consistency and innovation.
• Lowered the time needed to accessequipment and job data from weeks
to hours, increasing the discernable
performance and productivity insights.

Real-time access to equipment datameans better insights and new revenue
opportunities for the manufacturer
Cognizant helped the client build an enterprisewide telemetry platform using Microsoft Azure andits specialized services for IoT. The unified platform
stores, manages and analyzes telemetry data fromall equipment and products while centralizing datacollection and enabling easy exchange of information
across applications.
By leveraging the Azure-based platform’s IoT services,
including Event Hub and Apache Storm on HDInsight,
the manufacturer can collect and parse data fromvarious generations of existing sensors already affixed
to its equipment. To support the size of the data being
processed, Cognizant used Azure’s Blob Storage andother NoSQL data storage infrastructure for reliable
storage and file ingestion.
We created proprietary parsing routines in line withthe diversified nature of on-field usage and customer
product service cycles, which support diverse file sizes
and schedules and include data about equipment
usage hours, fuel levels, location, productivity anddiagnostics. The scalability of Azure’s various IoT
services will enable the manufacturer to support morethan 2 million installed machines, compared to thecurrent 300,000 pieces.
Powered by Cognizant-enabled connected data
initiatives, the client now manages data acrossbusiness units and product lines with one enterprise-wide data warehouse. This enables the company todevelop advanced analytics to discover important
insights. While the data collected from equipment in
the field powers many of the client’s applications, it
is also accessible to other applications when needed
through an API layer.
The accessibility means the client can take advantage
of monetization opportunities, such as enablingother entities (including dealers, customers or anyentrepreneurs) to develop solutions consumers canaccess in the field, from equipment performance data.
Each entity can intelligently decipher a product’scontinuous communication and in turn broadcast how
to use those meaningful insights to target consumers
in near-real time. This feature positions the company’sproducts more favorably against competitors andstrengthens its customer relationships as value-adding
solutions are developed.
With a single cohesive IoT platform for enablingdata analytics, the client is now better positioned
to leverage the opportunities telemetry offers thanbefore. Through a more cohesive and accessible set ofenterprise-wide data, the company can provide better
solutions, drive innovation internally with partners, andscale faster and more sustainably.

Learn more
To learn more about Cognizant and the internet ofthings, please visit www.cognizant.com/iot.

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology
models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.
Headquartered in the U.S., Cognizant is ranked 193 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn
how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

World Headquarters

European Headquarters

India Operations Headquarters

APAC Headquarters

500 Frank W. Burr Blvd.
Teaneck, NJ 07666 USA
Phone: +1 201 801 0233
Fax: +1 201 801 0243
Toll Free: +1 888 937 3277

1 Kingdom Street
Paddington CentralLondon W2 6BD England
Phone: +44 (0) 20 7297 7600
Fax: +44 (0) 20 7121 0102

#5/535 Old Mahabalipuram Road
Okkiyam Pettai, Thoraipakkam
Chennai, 600 096 India
Phone: +91 (0) 44 4209 6000
Fax: +91 (0) 44 4209 6060

1 Changi Business Park Crescent,
Plaza 8@CBP # 07-04/05/06,
Tower A, Singapore 486025
Phone: + 65 6812 4051
Fax: + 65 6324 4051

© Copyright 2020, Cognizant. All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical,photocopying, recording, or otherwise, without the express written permission from Cognizant. The information contained herein is subject to change without notice. All other trademarks
mentioned herein are the property of their respective owners.

Codex 2996.02