Follow the callof adventure.

EXPEDITIONCRUISES
September 2023 – October 2024

Prices in e u ro s, US d o ll a r s, p o u n d s s te rl in g
E xc h a n g e ra te s: US D 1. 20 = EU R 1.0 0, G B P 0.8 8 = EU R 1.0 0

Cruise information

Print 04/2022

THE NEW EXPEDITION CLASS

Be inspired www.hl-cruises.com and www.facebook.com/hlcruises. Book now on our website or by phone +49 40 30703070,
Hapag-Lloyd Cruises, a TUI Cruises GmbH company, Heidenkampsweg 58, 20097 Hamburg, Germany, via email service@hl-cruises.com,
and at your travel agency. Our prevention and hygiene concept, including essential Covid-19 vaccination information for all passengers
aged 12 and over, can be found at www.hl-cruises.com/travel-safely.
Free phone: Belgium 0800 79421 · Netherlands 08000 220459 · United Kingdom 08000 513829 · USA 877 4457447 or 800 3342724

Contents

Technical data

Technical data

3

Deck plan and cabin categories

4

The new expedition class online

5

Cabin and suite facilities	

6–9

Clear and simple - our pricing models

10

Extras included

10

Information on cruise prices

11

Information on arrival and departure

11

Cruise-only prices:• E uros (EUR)

12 – 17• U S dollars (USD)

18 – 23• P ounds sterling (GBP)

24 – 29

Vaccination, immigration andvisa requirements

30 – 31

Our service from A to Z

32 – 35

Terms and conditions of travel

36 – 39

Built:2019
Category:5-stars *Gross tonnage (GT):15,650
Shipyard: 
VARD Group AS, Norway
Length: 
138.7 m (455 ft)
Beam: 22 m (72 ft)
Draught:
5.7 m (18.7 ft)
Total power: 
4x 2,800 kW
Speed: 
16 knots
Stabilisers: yes
Highest ice class for passenger ships:
PC 6
Passenger decks:7
Passenger capacity: 230; 190 for Antarctic cruises andcircumnavigation of Spitsbergen
Crew:
approx. 175
On-board languages:German/English
Zodiacs (robust motorised inflatable rubber boats): 17
Tenders:2
Hospital:yes

Outside cabins/suites: 
120 in total
10 Outside Cabins
approx. 22 m²/237 ft²
9 Panoramic Cabins**
approx. 21 m²/226 ft²
20 French Balcony Cabins
approx. 21 or 23 m²/226 or 248 ft²
63 Balcony Cabins approx. 27 m²/291 ft²
14 Junior Suites incl. balcony 
approx. 42 m²/452 ft²
4 Grand Suites incl. veranda 
approx. 71 m²/764 ft²

Additional facilities•  Deck tour at the bow (inspiration Walk)• Two extendible glass balconies•  Marina (starting point for water sports activities andZodiacs, depending on weather conditions)• Ocean Academy (Knowledge Studio for self-study)• HanseAtrium (multifunctional lounge) with evening bar• Observation Lounge with library and bar•  Large pool area (can be closed with a flexible canopy):
heated swimming pool, water loungers and whirlpool•  Sports Club (fitness area) with ocean view and separate
course room
•  OCEAN SPA: wellness area with Finnish sauna with anocean view, steam sauna, hairdresser, beauty andmassage area
•  Three restaurants: HANSEATIC Restaurant,
Lido Restaurant (inside and outside seats) and thespeciality restaurant Nikkei (open only in the evenings)• Boutique• Cruise sales• Photo­ and film service• Separate InvisibleLounge (smoker’s area)• Laundry, dry cleaning and ironing service•  Wi-Fi access in all cabins/suites and public areas*A ccording to Berlitz Cruise Guide 2020 (HANSEATIC nature). The structurally identical expedition ship HANSEATIC inspiration, which offers
the same comfort and service standards, will receive official classification at a later date.
**O ne with fully accessible layout and equipment; size approximately 36 m² (387 ft²).

2

3

Deck plan and cabin categories
DeckplanplanHANSEATIC
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gymnastics in the trees and the well-camouflaged iguanas.
See the legendary “Meeting of Waters” on the Rio Negro,
where its black waters converge with the light-brown Rio
Solimoes. Its shores will lead you to the “Paris of the Tropics”.
Find out how the Brazilian metropolis of Manaus earned
this nickname on a tour of the city’s history and opera
house* surrounded by classical and art nouveau architecture. A vibrant mosaic of culture and wilderness stretchesout beneath you on a scenic flight above Manaus*.

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Manausdo Chao
For further
up-to-date
informationa cruise – for example,
Parintins Alterabout
Rio Jutai
Pevas
Breves Channels
INS2406Cuxiu– Munivisit www.hl-cruises.com/INS2406.
You can find theLago Ajura
Leticia
relevant cruise number and itinerary in the table.

In Canacari, your focus will be on searching for the world’s
largest water lilies and other exotic species. By contrast,
flourishing city life is waiting to be discovered in Parintins
on the middle course of the Amazon. Immerse yourself in
Brazil’s typical zest for life – whether on the promenade orin the market. On Alter do Chao beach, the waves exude
an almost Caribbean flair. Find a kindred spirit in the sloth,and enjoy simply doing nothing. The indigenous hoatzin
also likes to take things easy and prefers sitting in the trees
to flying. With a little luck, you will be able to see this bird
around the small riverside settlement of Virassaia. Over1,000 species of bird live in the Amazon region. You mighteven see herons and cormorants as you enjoy Zodiac rides
through the floodplain areas. If you’re lucky, you’ll be treatedto the sight of pink river dolphins surfacing nearby in
Guajara. The young are grey at first and only take on theunusual colouring from the age of two. The daytime passage
through the Breves Channels once again demonstrates theadvantages of the small HANSEATIC inspiration. The lush
vegetation on the shore comes closer and closer to theship as it confidently negotiates the challenging changes
in direction – to the great delight of the locals, the caboclos,
who can be seen along your route in boats large and small.
Enjoy the legend of the Amazon with all your senses once
again. As your expedition slowly draws to a close, theexperts on board will once again quench your thirst forknowledge and shed light on the tensions between theregion’s unspoilt nature and global economic interests.
You will arrive in Belem with a whole host of unforgettable
memories and a true appreciation for this legendary region.
The experience ensures that you’ll remain fascinated by
the wonderful world of the Amazon as long as your riverof life continues to flow.

From Iquitos to Belem

Cuxiu Muni

ManausRegister at www.hl-cruises.com/mybookings for freeaccess to our guest portal. There you have an overview
of the cruises you have booked. Depending on the status
and time of a cruise, you can go into the individual book­ings to complete your customer information and bookshore excursions, for example. The portal also offers you
an account overview of your bonus miles and a look at
your past cruises.

INS2406
Belem

Virassaia
GuajaraParintins Alter do Chao
Breves Channels

Rio Negro Canacari
Rio Jutai

Pevas
Iquitos

Overview of your booked cruises.

Lago Ajura

Leticia

Individual travel arrangements to Lima
Mon 1 Apr
Charter flight to Iquitos/Peru,
departure 18.00 hrs t
Tue 2 – 9 Apr
Downstream on the Amazon with
LEGEND, LIFE SOURCEZodiac landings (a. o. Pevas, Leticia,
I
AND LABYRINTH
Rio Jutai, Cuxiu Muni, Lago Ajura)T
Wed 10 Apr
Rio Negro/Brazil t
Thu 11 – 12 Apr Manaus/Brazil
Sat 13 – 17 Apr Further downstream on the Amazon with
Zodiac landings (a. o. Canacari, Parintins,
Alter do Chao, Virassaia, Guajara)
Thu 18 Apr
Daytime passage through theBreves Channels
Fri
19 Apr
Belem/Brazil, arrival 9.00 hrs t(subject to the tides)
Individual travel arrangements from
Belem
Expedition Amazon (downstream)
1 Apr – 19 Apr 2024 · 18 days

gymnastics in the trees and the well-camouflaged iguanas.
See the legendary “Meeting of Waters” on the Rio Negro,
where its black waters converge with the light-brown Rio
Solimoes. Its shores will lead you to the “Paris of the Tropics”.
Find out how the Brazilian metropolis of Manaus earned
this nickname on a tour of the city’s history and opera
house* surrounded by classical and art nouveau architecture. A vibrant mosaic of culture and wilderness stretchesout beneath you on a scenic flight above Manaus*.

he Amazon, or “Rio Mar” (sea river) as it’s known
by the locals, is both a global symbol of the need toprotect our nature and a wondrous, record-holding waterway. It is the setting for thrilling natural spectacles thatyou will experience respectfully and in the company ofexperts on the small, manoeuvrable HANSEATIC inspirationand its Zodiacs. Travel from Iquitos to the mouth of theriver at the Atlantic, around 4,000 km (2,485 mi.) away.
Your first destination is Pevas, one of the oldest Peruvian
settlements on the Amazon, which still features traditional
stilt buildings. The markets of Leticia are a vibrant example
of a culture that lives in harmony with nature. Tropicalfruits and fresh spices will enrapture your senses, while thehoots and calls of the parrots provide the soundtrack. Keepwatch for exotic species on the Rio Jutai. When the Zodiacs
sail through the night-time jungle of Cuxiu Muni, look out
for the eyes of caimans shining through the darkness. Since
2001 alone, more than 1,200 previously unrecorded animaland plant species have been discovered in the Amazon
region – another sign of how unique and precious this ecosystem is. A Zodiac ride through the flooded forests of Lago
Ajura will raise your awareness of how special this placeis. Strangler figs rise up on the densely overgrown banks,
epiphytes that have decided to “fight” for the available
light. Discover giant Brazil nut trees and the red flowers ofbromeliads and passion flowers while the experts enhanceyour perspective on the fascinating undergrowth – for example, to help you marvel at the capuchin monkeys doingn Canacari, your focus will be on searching for the world’s
largest water lilies and other exotic species. By contrast,
flourishing city life is waiting to be discovered in Parintins
on the middle course of the Amazon. Immerse yourself in
Brazil’s typical zest for life – whether on the promenade orin the market. On Alter do Chao beach, the waves exude
an almost Caribbean flair. Find a kindred spirit in the sloth,and enjoy simply doing nothing. The indigenous hoatzin
also likes to take things easy and prefers sitting in the trees
to flying. With a little luck, you will be able to see this bird
around the small riverside settlement of Virassaia. Over1,000 species of bird live in the Amazon region. You mighteven see herons and cormorants as you enjoy Zodiac rides
through the floodplain areas. If you’re lucky, you’ll be treatedto the sight of pink river dolphins surfacing nearby in
Guajara. The young are grey at first and only take on theunusual colouring from the age of two. The daytime passage
through the Breves Channels once again demonstrates theadvantages of the small HANSEATIC inspiration. The lush
vegetation on the shore comes closer and closer to theship as it confidently negotiates the challenging changes
in direction – to the great delight of the locals, the caboclos,
who can be seen along your route in boats large and small.
Enjoy the legend of the Amazon with all your senses once
again. As your expedition slowly draws to a close, theexperts on board will once again quench your thirst forknowledge and shed light on the tensions between theregion’s unspoilt nature and global economic interests.
You will arrive in Belem with a whole host of unforgettable
memories and a true appreciation for this legendary region.
The experience ensures that you’ll remain fascinated by
the wonderful world of the Amazon as long as your riverof life continues to flow.

From Iquitos to Belem

INS2406

Individual travel arrangements to Lima
Charter flight to Iquitos /Peru,
departure 18.00 hrs t
2 – 9 Apr
Downstream on the Amazon with
Zodiac landings (a. o. Pevas, Leticia,
Rio Jutai, Cuxiu Muni, Lago Ajura)
Wed 10 Apr
Rio Negro/Brazil t
Thu 11 – 12 Apr Manaus/Brazil
Sat 13 – 17 Apr Further downstream on the Amazon with
Zodiac landings (a. o. Canacari, Parintins,
Alter do Chao, Virassaia, Guajara)
Thu 18 Apr
Daytime passage through theBreves Channels
Fri
19 Apr
Belem/Brazil, arrival 9.00 hrs t(subject to the tides)
Individual travel arrangements fromBelem
Mon 1 AprTuet = at anchor

For prices, see the price insert from page 14.

The itinerary depends on official approval and weather conditions.
The natural experiences and wildlife sightings described are
possibilities on this expedition and are not guaranteed.

HIGHLIGHTS•

One cruise, two options: upstream (INS2405) anddownstream (INS2406) with the upper reaches of
the Amazon•

Expedition in the purest sense: numerous Zodiac
rides take you deep into the labyrinth of spellbinding tributaries•

Beauty that demands protection: see the exotic
flora and fauna by day and by night•

People on the river: small settlements provide
insights into life against the green backdrop of thejungle•Form your own impressions of the sensitive biotope
as you reflect on the economic interests, conservation and politics*The shore activities are not included in the cruise price and are in the planning stage. Subject to change without notice.

www.hl-cruises.com/INS2406

Changing room
Hospital
Hospital
Hospital
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5

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4

The fastest way to your cruise online.

Changingroom
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room

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YouTubeHapag-Lloyd Cruises

24/7 on www.hl-cruises.com

Boutique
Boutique
Boutique
Boutique
Boutique
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HanseAtrium
HanseAtrium
HanseAtrium
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Instagram@hapaglloydcruises#hanseaticinspirationWalkinspiration
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Deck 4634= Cabin/suite with connecting door

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Restaurant

Deck44Deck
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639

Tender636

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TenderTenderTenderTenderTender= Cabin/suitewith connecting door
TenderReception

Deck 5
5Deck
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645

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Deck
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=
with
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door= Cabin/suite with connecting door

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644

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Sun Deck

Deck 6Deck
Deck
66
Deck 6

Glass
Glass
Glass
balconyGlassbalconyGlassbalconyGlassbalcony
balcony
balconyGlassbalcony

Pool bar
Hairdresser
Pool
Hairdresser
Pool bar
bar
Hairdresser
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Pool bar
Hairdresser
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Hairdresser
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Deck Ocean
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Deck
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Deck
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Deck 8Deck 6 Deck
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Deck 6
6

Follow us on social media:

Sun Deck

OCEANSPA
SPA
OCEAN
OCEAN
SPA
OCEAN SPAOCEAN
OCEAN SPASPA

Deck 8Deck 8The new expedition class online

Cat. 7

Balcony
Balcony
Balcony
Cabin
Balcony
Cabin
Balcony
Cabin
Balcony
Cabin
Cabin
Cabin
Cat. 7
BalconyCat.
Cat. 7
7
Cat. 77
Cabin
Cat.
Cat.
7

Balcony
Balcony
Balcony
Cabin
Balcony
Cabin
Balcony
Cabin
Balcony
Cabin
Cabin
Cabin
Cat. 8BalconyCat.
Cat. 8
8
Cat. 88
Cabin
Cat.
Cat.
8

JuniorSuite
Suite Grand
GrandSuite
Suite
JuniorJunior
Suite
Grand
Suite
withbalcony
balcony
withveranda
verandaJunior
Suite
Grand
Suite
with
with
Junior
Suite
Grand
Suite
with
balcony
withverandaJunior
Suite
Grand
Suite
with
balcony
withverandawith balcony
balcony with
with veranda
verandawith
Cat.9 9Cat.1010
Junior
Grand
Cat.
Cat.
Cat.Suite
9
Cat. Suite
10
Cat.
9
Cat.
10
withCat.
balcony
withveranda
9
Cat.
10
Cat.
9
Cat.
10

Cabin
with fully
accessible
layoutandandequipment
equipment
LiftCat.
7 withCat.
8 layoutCat.
9Cat. 10
Cabin
Lift
CabinBalcony
with fully
fully accessible
accessible
layoutequipment
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JuniorSuiteandGrand Suite
Cabin with
with fully
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layoutand equipment
equipment
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layout
and
Lift
Cabin
with fully
accessible
layoutandequipment
Lift
Cabin
with balcony
with veranda
Cabin with fully accessible layout and equipment

Cat. 8Cat. 9Cabin with fully accessible layout and equipment

Cat. 10Lift

Liftt = at anchor

For prices, see the price insert from page 14.

The itinerary depends on official approval and weather conditions.
The natural experiences and wildlife sightings described are
possibilities on this expedition and are not guaranteed.

HIGHLIGHTS•

One cruise, two options: upstream (INS2405) anddownstream (INS2406) with the upper reaches of
the Amazon•

Expedition in the purest sense: numerous Zodiac
rides take you deep into the labyrinth of spellbinding tributaries•

Beauty that demands protection: see the exotic
flora and fauna by day and by night•

People on the river: small settlements provide
insights into life against the green backdrop of thejungle•Form your own impressions of the sensitive biotope
as you reflect on the economic interests, conservation and politics

5Cabin and suite facilities
Facilities
Page

Cabins

OutsideCabin

Panoramic
Cabin

French Balcony
Cabin*

Balcony
Cabin**

Junior Suite

Grand Suite

7

7

7

7

8

9

All cabins are equipped and furnished the same; only the window and balcony area varies(see images). You can choose between four cabin types: Outside Cabins (large window),
Panoramic Cabins (large floor-to-ceiling window), French Balcony Cabins and Balcony

LIVING AREA
Size in m² (ft²) – approx.

22 (237)

21 (226)

21/23 (226/248)

27 (291)

42 (452)

71 (764)

Cabins with a private balcony.

of which balcony/veranda
in m² (ft²) – approx.

—

—

—

5 (54)

6 (65)

16 (172)

Details

Veranda with space heaters

—

—

—

—

—

Separate living and sleeping areas

—

—

—

—

Separate dining area

—

—

—

—

—

—

—

—

Steam sauna in shower area

—

—

—

—

Bathroom with two sinks

—

—

—

—

Free-standing bath

—

—

—

—

—

Natural light in the bathroom

—

—

—

—

—

Separate toilet

—

—

—

—

Butler service

—

—

—

—

Fixed table reservation in themain restaurant, if desired

—

—

—

—

Separable beds

 eated wall in bathroomH(e. g. for towels and wet parkas)• Rain shower• Free mini bar (soft drinks)•

Coffee machineSeparable beds
• E xtensive infotainment with live broadcast andrecordings of expert presentations, forward-view
camera, navigation chart, films and much more• 
Extras in the cabin and service privileges (see page 6)••

Outside Cabin, approx. 22 m²/237 ft²

Panoramic Cabin, approx. 21 m²/226 ft²

French Balcony Cabin,approx. 21/23 m² (226/248 ft²)*

Balcony Cabin, approx. 27 m²/291 ft²,
including private balcony (approx. 5 m²/54 ft²)**

Free mini bar with a selectionof soft drinks
Free mini bar with a selectionof spirits

BATHROOM
Heated wall(e. g. for towels and wet parkas)
Rain shower

EXTRAS IN THE CABIN/SUITE
Binoculars
Nordic Walking poles
Coffee machineSERVICE PRIVILEGES
24-hour cabin service

Free choice of Zodiac group

—

—

—

—

—

*The French Balcony Cabins in Category 3 on Deck 6 are approximately 23 m2 (248 ft2) in size, and those in Category 5 on Deck 7 approximately 21 m2 (226 ft2).
**The Balcony Cabins at the stern have a slightly different floor plan.
All floor plans are only examples and sizes given are approximate.

67

Junior Suite

Grand Suite

In one of the 14 Junior Suites, enjoy inspiring, spacious design and the ultimate comfort

Each of the four Grand Suites will be a comfortable home port for you. They offer everything

like a gentle ocean breeze.

you require for a seriously stylish expedition.

Details

DetailsSize approx. 42 m²/452 ft²,
including private balcony (approx. 6 m²/65 ft²)
• Separate living and sleeping areas• Separate dining area
• Sleeping area with panoramic view
• Separable beds
• TV in living and sleeping areas• Bathroom with two sinks and rain shower• Steam sauna in shower area
• 
Heated wall in bathroom(e. g. for towels and wet parkas)• Separate toilet• Free mini bar with a selection of spirits• Coffee machine• 
Extensive infotainment with live broadcast andrecordings of expert presentations, forward-view
camera, navigation chart, films and much more
• Extras in the suite and service privileges (see page 6)••

Size approx. 71 m²/764 ft²,
including private veranda (approx. 16 m²/172 ft²)
• 
Veranda with space heaters• 
Separate living and sleeping areas• 
Separate dining area
• 
Sleeping area with panoramic view• 
Separable beds
• 
TV in living and sleeping areas• 
Daylight bathroom with two sinks, free-standing bath,rain shower and veranda access• 
Steam sauna in shower area
• 
Heated wall in bathroom(e. g. for towels and wet parkas)• 
Separate toilet• Free mini bar with a selection of spirits• 
Coffee machine• 
Extensive infotainment with live broadcast andrecordings of expert presentations, forward-view
camera, navigation chart, films and much more• 
Extras in the suite and service privileges (see page 6)

All floor plans are only examples and sizes given are approximate.

89Clear and simple – our pricing models

Information on cruise prices

Many amenities are included in the cruise price. See below for further information (“Extras included”).

Shore activities
The shore activities shown in the cruise programme and marked
with * are intended as a list of possibilities. They are not included in
the cruise price and can be booked in advance. You will receive abinding survey of the English shore activities approximately threemonths prior to departure.

	Cruise-only arrangements
	Generally, all voyages are offered with our cruise-only prices. You will need to organize your own travel arrangements to the cruise
departure and from the cruise arrival point. Please ask your travel agency for assistance. All charter flights as stated in the itinerary of
the respective cruise are included in the cruise price.

1

Early booking discount: it pays to make arrangements ahead of time2 	Those who make their minds up quickly can save 5 % on the cruise-only price up to the date specified in the price tables.
Combination discount: a bonus for globetrotters3 	We will apply the combination discount as stated in the price tables if you choose to combine selected consecutive cruises.
Please note that no combination discount is applied to Guaranteed Cabins of Category 0.

Discounts for children: small prices, great discoveries• For safety reasons, cruises on the HANSEATIC inspiration are open only to passengers aged 6 and over. Special life jackets are available

for children.

• Children up to and including 11 years of age travel for free, and children aged 12 to 15 pay EUR 90 (USD 110/GBP 80) per night. This applies toCategories 2 to 8 if a child is staying in the same cabin together with a fully paying guest and in Category 9 or 10 if a child is staying in thesame suite with two people paying the full price. A Grand Suite (Category 10) can also be occupied by two children and two people paying
the full price. On “Voyages for Young Explorers” (INS2410, INS2415 and INS2417), children aged 12 to 17 pay EUR 250 (USD 300/GBP 220)
per night – this includes a special on-board programme (www.hl-cruises.com/young-explorers). The age of the child on the date ofdeparture is decisive.

Extras included
When you set sail for fascinating expedition destinations with the HANSEATIC inspiration, you’ll experience the best
the world has to offer – and that’s partly thanks to the comprehensive range of services that we offer as standard
on your expedition. The cruise price (cruise only) includes the following:• Expedition cruise in the booked category• International gourmet cuisine – full board early-bird
breakfast, breakfast, bouillon, afternoon coffee/tea
time, lunch and dinner (three restaurants to choose
from in the evening with flexible dining hours)• All landings and rides in the ship’s own Zodiacs• Experienced experts from various disciplines accompany
every cruise, give presentations and multimedia lectures, provide well-informed answers to questions
about the cruising area and take part in the Zodiac
landings/rides• Use of the interactive Ocean Academy with individual
knowledge formats• Extensive sports programme: fitness area with oceanview, course programme, additional sports activities
on shore depending on the destination (booking apersonal training is subject to a surcharge)• Equipment for loan: one pair of binoculars and two setsof Nordic Walking poles in the cabin itself, furthermore
warm parkas, rubber boots, snorkelling equipment• German- and English-speaking ship and expedition
management as well as German- and Englishspeaking service crew

10• OCEAN SPA with Finnish sauna with an ocean view,steam sauna, indoor and outdoor relaxation area
(spa treatments and hairdresser at a surcharge)• In every cabin: welcome champagne, mini bar
restocked daily with a selection of soft drinks(additional selection of spirits in the Junior andGrand Suites), coffee machine, 24-hour cabin service

Cruise information/travel documents
Approximately three months before the start of your cruise, you will
receive travel information about your cruise as well as an overview ofthe shore activities programme with prices. Your travel documents
will be sent to you about four weeks prior to the start of the cruise,
upon receipt of the final payment.
Guaranteed Cabin
When a Guaranteed Cabin of Category 0 is booked, accommodation
will be provided in an outside cabin/double occupancy (limited
allotment). Cabins will be assigned shortly before the beginning of thecruise. If you book a combination of several cruises in a Guaranteed
Cabin we cannot guarantee that you will be accommodated in thesame cabin throughout your whole stay. Your cabin number will besent to you along with the travel documents. Please note that no
combination discount is applied to Category 0.
Payment
The cruise price must be paid by means of a direct transfer to­Hapag-Lloyd Cruises. Payment of the cruise price to your travel
agency will not settle your payment obligation. Upon the conclusionof contract – that is, when you receive the written booking confirmation – a deposit of 20 % of the cruise price per passenger will bepayable. The passenger will receive a refund security certificate
before paying the deposit (see clause 16 of the Terms and Conditionsof Travel). The rest of the cruise price will be due four weeks prior to
departure. The total amount will be payable immediately for cruises
booked within four weeks of the departure date. Hapag-Lloyd Cruises
shall send the travel documents upon receiving the final payment(four weeks prior to departure at the earliest) and the full passport
information for the cruise passengers (manifest data).
Changes of booking
On request, a change of booking can be made up to 210 days prior
to departure. For this Hapag-Lloyd Cruises will charge a processing fee
of EUR 200 (USD 240, GBP 180) per person. A change of booking canonly be made within 209 days of the departure date if the passenger

cancels the booking in line with the provisions of clause 9 of ourTerms and Conditions of Travel and subsequently makes a new
booking.
Cancellation fee insurance includedYour cruise price includes cancellation fee insurance from ERGO(ERGO Reiseversicherungs AG) arranged as part of a Hapag-Lloyd
Cruises group insurance contract. By booking a cruise, you automatic​ally enter into this contract. Together with the booking form, youwill receive an insurance certificate (insurance policy) detailing theterms and conditions of insurance and other information. If you needto make an insurance claim, you are obliged to immediately cancel
the cruise with Hapag-Lloyd Cruises and report the claim to ERGO.
You can find more details in your insurance certificate (insurance
policy), at www.ergo-reiseversicherung.de/en or write an email tocontact@ergo-reiseversicherung.de. Please note that an excess
applies of 20 % of the refundable loss.
Telephone cancellation advice service
If you fall ill before departure and are unsure as to whether the
insurance policy covers the cancellation of your cruise, pleasecall the cancellation advice team at ERGO. An independent travel
doctor will advise you as to whether you should cancel or wait forthe cruise to start, when, if all is well, you might be fit to travel
after all.
Phone +49 89 4166-1839 (CET Mon – Fri, 7.00 – 21.00 hrs;
Sat, 9.00 – 16.00 hrs), contact@ergo-reiseversicherung.de
Further travel insurance recommendations
We strongly recommend that you take out ERGO’s multi-coverprotection or an equivalent insurance package through your travel
agent. As a general rule, we recommend that you take out global
travel insurance to cover luggage, personal liability, travel curtailment and health, including return transport, for the entire durationof your cruise.
Minimum number of participants per cruise
150 persons.
Price dates
All prices for services advertised in this main catalogue as ofApril 2022. Subject to change (see clauses 8 and 24 of theTerms and Conditions of Travel).

• Flat-screen television with information andentertainment programme• Personal email account (incl. your own email address
on board), Internet (free of charge for one hour per
guest per day; service depends on satellite positioning, especially in polar regions)• Comprehensive information before the cruise –for example handbooks about the Arctic andAntarctic, the Amazon, as well as expedition maps• Information about harbours and destinations(where available) in the cabin• Harbour and airport fees (the latter refer tocharter flights)• Cancellation fee insurance

Information on arrival and departure
Embarkation/disembarkation
You will receive the final embarkation and disembarkation times withyour travel documents.
Individual arrival and departure
When making your own travel arrangements to the cruise departureand from the cruise arrival point, please take into account the arrival
and/or departure times of the ship and allow sufficient time for transfers
to and from the port. We recommend that you arrive at the pier at
least two hours before the ship is due to depart. Departure from thepier can be scheduled for 90 minutes after the arrival of the ship andindication of official approval at the earliest. Please be aware that
regulations vary from port to port, and there may sometimes be unexpected delays. Hapag-Lloyd Cruises accepts no liability in this respect.

Hamburg bus transfers
For cruises starting or ending in Hamburg, the bus transfers to/from
Hamburg airport and to/from Hamburg main sta­tion are included.
You will receive more detailed information approximately threemonths prior to departure.
Hapag-Lloyd Cruises charter flights
You will receive detailed information, such as the airport of departureand arrival and the flight times, as soon as the operating airline has
confirmed your flight with us.

11Cruise prices in euros (EUR)
INS2320

INS2321

INS2322

INS2323

INS2324

INS2400

INS2401

INS2402

INS2403

INS2404

Page in catalogue

62

64

65

68

70

58

58

58

58

59

72

Page in catalogue

Harbour – harbour

Toronto –Milwaukee

Milwaukee –Halifax

Halifax – Colon

Colon – Valparaiso

Valparaiso –Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia –Montevideo

Montevideo –BelemHarbour – harbour

27 Sep –8 Oct 2023

8 Oct –
26 Oct 2023

26 Oct –3 Nov 2023

3 Nov –
17 Nov 2023

17 Nov –1 Dec 2023

1 Dec –
17 Dec 2023

17 Dec 2023 –4 Jan 2024

4 Jan –  
22 Jan 2024

22 Jan –9 Feb 2024

9 Feb –
28 Feb 2024

28 Feb –14 Mar 2024

11 days18 days

8 days14 days

14 days

16 days18 days18 days18 days

19 days

15 days

Cruise only

Cruise only

Cruise only

Cruise only

Cruise only incl.
charter flight

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flight

Cruise only

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

8,310

12,8809,500

10,55015,66017,22017,22017,2509,880

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 –  6

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

8,690

13,5209,930

11,01016,32017,96017,96018,030

10,310Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Panoramic Cabinfor single occupancy,
Cat. 2

11,02017,36012,51013,980

Only 20 % single
cabin surcharge
in Cat. 1 – 8

13,040Panoramic Cabinfor single occupancy,
Cat. 2

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

9,080

14,16010,36011,47016,97018,69018,69018,80010,750French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

9,620

15,06010,96012,11017,88019,72019,72019,88011,360

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

9,310

14,55010,62011,74017,36019,13019,13019,26011,010French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

9,860

15,440

11,22012,38018,27020,16020,16020,35011,620

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

Balcony Cabinfor single occupancy,
Cat. 6

12,96020,55014,66016,270

Only 20 % single
cabin surcharge
in Cat. 1 – 8

15,220

Balcony Cabinfor single occupancy,
Cat. 6

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

10,24016,08011,65012,84018,92020,89020,89021,12012,050

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

10,63016,72012,08013,30019,58021,62021,62021,90012,490

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

12,57019,9103,190

14,23015,59022,84025,29025,29025,77014,660Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

17,22027,5804,190

19,40021,09030,66034,09034,09035,06019,880Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

7,550

11,580

2,790

8,490

9,620

14,29015,75015,75015,8409,010

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

5  % early booking discount (cruise only) until

—

—

—

—

—

Combination
discount (Cat. 1 –10)

—

—

—

—

—

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8

30 Apr 2023——

–500 with INS2324

—

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8

!

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8!

Travel dates

Price per person
in EUR

5  % early booking discount (cruise only) until

31 Jul 2023—

Cruise No.

Cruise prices in euros (EUR)

Price per person
in EUR

Prices on request

Travel dates

Guaranteed price (double and single occupancy)
2,790

INS2319

Cruise No.

—

Combination
discount (Cat. 1 –10)

All dimensions apply including the balcony and veranda (if present).

12

13

Cruise prices in euros (EUR)
Page in catalogue

INS2405

INS2406

INS2407

INS2408

INS2410

INS2411

INS2412

INS2413

INS2414

74

76

77

80

82

86

88

88

Hamburg –Longyearbyen

Longyearbyen –TromsoTromso –Longyearbyen

INS2415

INS2416

Cruise No.

88

88

90

Page in catalogue

Longyearbyen –Longyearbyen

Longyearbyen –TromsoTromso –Longyearbyen

Harbour – harbour

Iquitos – Belem

Belem – Porto

Porto – Hamburg

14 Mar –1 Apr 2024

1 Apr –
19 Apr 2024

19 Apr –30 Apr 2024

30 Apr –13 May 2024

23 May –31 May 2024

31 May –15 Jun 2024

15 Jun –25 Jun 2024

25 Jun –5 Jul 2024

5 Jul –
15 Jul 2024

15 Jul –25 Jul 2024

25 Jul –11 Aug 2024

18 days18 days

11 days

13 days

8 days15 days

10 days

10 days

10 days

10 days

17 days

Cruise only incl.
charter flight

Cruise only incl.
charter flight

Cruise only

Cruise only

Cruise only

Cruise only incl.
charter flight

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

15,25015,250

7,570

4,490

11,140

8,950

8,950

9,360

8,950

14,790Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 –  6

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

15,99015,990

7,940

4,690

11,700

9,350

9,350

9,760

9,350

15,530Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Panoramic Cabinfor single occupancy,
Cat. 2

20,81020,81010,2106,070

15,000

Only 25 % single
cabin surcharge
in Cat. 1 – 8

19,910Panoramic Cabinfor single occupancy,
Cat. 2

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

16,72016,720

8,320

4,920

12,250

9,750

9,750

10,1609,750

16,260French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

17,76017,760

8,850

5,240

13,020

10,310

10,31010,720

10,31017,280

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

17,17017,170

8,550

5,060

12,580

9,990

9,990

10,4009,990

16,700French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

18,20018,200

9,080

5,380

13,350

10,540

10,54010,950

10,54017,720

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

Balcony Cabinfor single occupancy,
Cat. 6

24,50024,50012,0907,220

17,760

Only 25 % single
cabin surcharge
in Cat. 1 – 8

23,570

Balcony Cabinfor single occupancy,
Cat. 6

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

18,94018,940

9,450

5,610

13,90010,94010,94011,35010,94018,450

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

19,68019,680

9,830

5,840

14,45011,34011,34011,75011,34019,180

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

23,37023,3704,420

11,7106,990

17,21013,33013,33013,74013,33022,840Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

32,22032,2205,220

16,2409,750

23,82018,10018,10018,51018,10031,610Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

13,79013,790

3,520

6,740

3,990

9,990

8,190

8,190

8,590

8,190

13,290

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

5  % early booking discount (cruise only) until

—

—

—

5  % early booking discount (cruise only) until

Combination
discount (Cat. 1 –10)

—

—

—

Combination
discount (Cat. 1 –10)

Harbour – harbour
Travel dates

Price per person
in EUR

Guaranteed price (double and single occupancy)
3,520

Belem – Iquitos

Hamburg –Hamburg

30 Sep 2023—!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8

31 Oct 2023
—

—

!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8!

!

30 Nov 2023
—

—

—

—

—

Travel dates

Price per person
in EUR

Cruise prices in euros (EUR)

Cruise No.

All dimensions apply including the balcony and veranda (if present).

14

15

Cruise No.
Page in catalogue
Harbour – harbour
Travel dates

Price per person
in EUR
Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6
Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Step by step to your cruise price in euros (EUR)

INS2417

INS2418

INS2419

INS2420

92

94

98

100

Longyearbyen –Kangerlussuaq

Kangerlussuaq –TorontoToronto –Milwaukee

Milwaukee –Toronto11 Aug –29 Aug 2024

29 Aug –16 Sep 2024

16 Sep –29 Sep 2024

29 Sep –12 Oct 2024

18 days18 days

13 days

13 days

Cruise only incl.
charter flights

Cruise only incl.
charter flight

Cruise only

Cruise only

15,03014,2809,650

15,72014,9509,650

10,110

10,110Panoramic Cabinfor single occupancy,
Cat. 2

19,91019,00012,86012,860French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

16,42015,63010,56010,560

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

17,40016,57011,21011,210French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

16,84016,03010,84010,840

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

17,82016,980

11,480

11,480

Balcony Cabinfor single occupancy,
Cat. 6

23,40022,38015,15015,150

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

18,51017,65011,94011,940

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

19,21018,33012,40012,400Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

22,70021,70014,69014,690Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

31,07029,80020,19020,190

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

13,49012,880

8,730

8,730

5  % early booking discount (cruise only) until
Combination
discount (Cat. 1 –10)

31 Jan 2024—

–500 with INS2419

Extract from the price table (see page 16)

1. Your cruise-only price withearly booking discount

Cruise no.

You decide for a cruise from Kangerlussuaq to Toronto (INS2418)
in a cabin of Category 1, cruise only. You are booking before
31 Jan 2024, to benefit from the early booking discount.
Cruise-only price Kangerlussuaq – Toronto
Subtract 5 % early booking discount

EUR 14,280.00 1– EUR
714.00 2

Your early booking priceEUR 13,566.00(cruise only, double occupancy, Cat. 1, per person)

2. Your cruise-only price for two cruises
with combination discount

You want to combine a cruise from Kangerlussuaq to Toronto (INS2418)
with the subsequent cruise from Toronto to Milwaukee (INS2419) ina cabin of Category 1, cruise only.
Cruise-only price Kangerlussuaq – Toronto
Subtract 5 % early booking discountYour early booking price (cruise only,
per person)			
Repeat the calculation for the following
cruise and you will receive your early booking
price (cruise only, per person) for the cruise
Toronto – Milwaukee (INS2419)
Using the calculations above,
add both early booking prices
Your early booking price for both cruises(cruise only, per person)

EUR 14,280.00 1– EUR
714.00 2
EUR 13,566.00

EUR

EUR 13,566.00+ EUR 9,167.50
EUR 22,733.50

Now subtract the combination discount– EUR
from this price (cruise only, per person)		
Your combined cruise-only priceincluding early booking discount(double occupancy, Cat. 1, per person)

9,167.50

500.00 3

INS2418

INS2419

Page in catalogue

94

98

Harbour – harbour

Kangerlussuaq –TorontoToronto –Milwaukee

29 Aug –16 Sep 2024

16 Sep –29 Sep 2024

18 days

13 days

Cruise only incl.
charter flight

Cruise only

Travel dates

Price per person
in euros (EUR)

1

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

14,2809,650

Panoramic Cabin, Cat. 2,
approx. 21 m²/226 ft²,
Decks 4 – 5

14,950

10,110For further cabin/suite categories
see the price table on page 16
Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7

21,70014,690Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

29,80020,19031 Jan 2024

29 Feb 2024

–500 with INS2419—

5 % early booking discount(cruise only) until
2
Combination discount(Cat. 1 –  10)3

Cruise prices in euros (EUR)

Cruise prices in euros (EUR)

EUR 22,233.50

29 Feb 2024——

All dimensions apply including the balcony and veranda (if present).

16

17

Cruise prices in US dollars (USD)
INS2320

INS2321

INS2322

INS2323

INS2324

INS2400

INS2401

INS2402

INS2403

INS2404

Page in catalogue

62

64

65

68

70

58

58

58

58

59

72

Page in catalogue

Harbour – harbour

Toronto –Milwaukee

Milwaukee –Halifax

Halifax – Colon

Colon – Valparaiso

Valparaiso –Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia –Montevideo

Montevideo –BelemHarbour – harbour

27 Sep –8 Oct 2023

8 Oct –
26 Oct 2023

26 Oct –3 Nov 2023

3 Nov –
17 Nov 2023

17 Nov –1 Dec 2023

1 Dec –
17 Dec 2023

17 Dec 2023 –4 Jan 2024

4 Jan –  
22 Jan 2024

22 Jan –9 Feb 2024

9 Feb –
28 Feb 2024

28 Feb –14 Mar 2024

11 days18 days

8 days14 days

14 days

16 days18 days18 days18 days

19 days

15 days

Cruise only

Cruise only

Cruise only

Cruise only

Cruise only incl.
charter flight

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flight

Cruise only

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

9,980

15,46011,40012,66018,80020,67020,67020,70011,860Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 –  6

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

10,430

16,23011,92013,22019,59021,56021,56021,64012,380Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Panoramic Cabinfor single occupancy,
Cat. 2

13,23020,84015,02016,780

Only 20 % single
cabin surcharge
in Cat. 1 – 8

15,650Panoramic Cabinfor single occupancy,
Cat. 2

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

10,90017,00012,44013,77020,37022,43022,43022,56012,900French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

11,55018,08013,16014,54021,46023,67023,67023,86013,640

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

11,18017,46012,75014,09020,84022,96022,96023,12013,220French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

11,84018,53013,47014,86021,93024,20024,20024,42013,950

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

Balcony Cabinfor single occupancy,
Cat. 6

15,56024,66017,60019,530

Only 20 % single
cabin surcharge
in Cat. 1 – 8

18,270

Balcony Cabinfor single occupancy,
Cat. 6

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

12,29019,30013,98015,41022,71025,07025,07025,35014,460

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

12,76020,07014,50015,96023,50025,95025,95026,28014,990

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

15,09023,9003,830

17,08018,71027,41030,35030,35030,93017,600Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

20,67033,1005,030

23,28025,31036,80040,91040,91042,08023,860Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

9,060

13,9003,350

10,19011,55017,15018,90018,90019,01010,820

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

5  % early booking discount (cruise only) until

—

—

—

—

—

Combination
discount (Cat. 1 –10)

—

—

—

—

—

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8

30 Apr 2023——

–600 with INS2324

—

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8

!

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8!

Travel dates

Price per person
in USD

5  % early booking discount (cruise only) until

31 Jul 2023—

Cruise No.

Cruise prices in US dollars (USD)

Price per person
in USD

Prices on request

Travel dates

Guaranteed price (double and single occupancy)
3,350

INS2319

Cruise No.

—

Combination
discount (Cat. 1 –10)

All dimensions apply including the balcony and veranda (if present).

18

19

Cruise prices in US dollars (USD)
Page in catalogue

INS2405

INS2406

INS2407

INS2408

INS2410

INS2411

INS2412

INS2413

INS2414

74

76

77

80

82

86

88

88

Hamburg –Longyearbyen

Longyearbyen –TromsoTromso –Longyearbyen

INS2415

INS2416

Cruise No.

88

88

90

Page in catalogue

Longyearbyen –Longyearbyen

Longyearbyen –TromsoTromso –Longyearbyen

Harbour – harbour

15 Jul –25 Jul 2024

25 Jul –11 Aug 2024

Iquitos – Belem

Belem – Porto

Porto – Hamburg

14 Mar –1 Apr 2024

1 Apr –
19 Apr 2024

19 Apr –30 Apr 2024

30 Apr –13 May 2024

23 May –31 May 2024

31 May –15 Jun 2024

15 Jun –25 Jun 2024

25 Jun  –
5 Jul 2024

5 Jul –
15 Jul 2024

18 days18 days

11 days

13 days

8 days15 days

10 days

10 days

10 days

10 days

17 days

Cruise only incl.
charter flight

Cruise only incl.
charter flight

Cruise only

Cruise only

Cruise only

Cruise only incl.
charter flight

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

18,30018,300

9,090

5,390

13,37010,74010,740

11,24010,74017,750Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 –  6

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

19,19019,190

9,530

5,630

14,040

11,220

11,22011,720

11,22018,640Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Panoramic Cabinfor single occupancy,
Cat. 2

24,98024,98012,2607,290

18,000

Only 25 % single
cabin surcharge
in Cat. 1 – 8

23,900Panoramic Cabinfor single occupancy,
Cat. 2

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

20,07020,070

9,990

5,910

14,70011,70011,70012,20011,70019,520French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 521,32021,32010,6206,290

15,63012,38012,38012,87012,38020,740

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

20,61020,61010,2606,080

15,10011,99011,99012,48011,99020,040French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

21,84021,84010,9006,460

16,02012,65012,65013,14012,65021,270

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

Balcony Cabinfor single occupancy,
Cat. 6

29,40029,40014,5108,670

21,320

Only 25 % single
cabin surcharge
in Cat. 1 – 8

28,290

Balcony Cabinfor single occupancy,
Cat. 6

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

22,73022,73011,3406,740

16,68013,13013,13013,62013,13022,140

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

23,62023,62011,8007,010

17,34013,61013,61014,10013,61023,020

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

28,05028,0505,310

14,0608,390

20,66016,00016,00016,49016,00027,410Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

38,67038,6706,270

19,49011,70028,59021,72021,72022,22021,72037,940Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

16,55016,550

4,230

8,090

4,790

11,990

9,830

9,830

10,3109,830

15,950

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

5  % early booking discount (cruise only) until

—

—

—

5  % early booking discount (cruise only) until

Combination
discount (Cat. 1 –10)

—

—

—

Combination
discount (Cat. 1 –10)

Harbour – harbour
Travel dates

Price per person
in USD

Guaranteed price (double and single occupancy)
4,230

Belem – Iquitos

Hamburg –Hamburg

30 Sep 2023—!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8

31 Oct 2023
—

—

!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8!

!

30 Nov 2023
—

—

—

—

—

Travel dates

Price per person
in USD

Cruise prices in US dollars (USD)

Cruise No.

All dimensions apply including the balcony and veranda (if present).

20

21

Cruise No.
Page in catalogue
Harbour – harbour
Travel dates

Price per person
in USD
Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6
Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Step by step to your cruise price in US dollars (USD)

INS2417

INS2418

INS2419

INS2420

92

94

98

100

Longyearbyen –Kangerlussuaq

Kangerlussuaq –TorontoToronto –Milwaukee

Milwaukee –Toronto11 Aug –29 Aug 2024

29 Aug –16 Sep 2024

16 Sep –29 Sep 2024

29 Sep –12 Oct 2024

18 days18 days

13 days

13 days

Cruise only incl.
charter flights

Cruise only incl.
charter flight

Cruise only

Cruise only

18,04017,140

11,58018,87017,940

11,58012,14012,140Panoramic Cabinfor single occupancy,
Cat. 2

23,90022,80015,44015,440French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

19,71018,76012,68012,680

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 520,88019,89013,46013,460French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

20,21019,24013,01013,010

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

21,39020,38013,78013,780

Balcony Cabinfor single occupancy,
Cat. 628,08026,86018,18018,180

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 622,22021,18014,33014,330

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 723,06022,00014,88014,880Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

27,24026,04017,63017,630Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

37,29035,76024,23024,230

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

16,19015,460

10,480

10,4805  % early booking discount (cruise only) until
Combination
discount (Cat. 1 –10)

31 Jan 2024—–600 with INS2419

Extract from the price table (see page 22)

1. Your cruise-only price withearly booking discount

Cruise no.

You decide for a cruise from Kangerlussuaq to Toronto (INS2418)
in a cabin of Category 1, cruise only. You are booking before
31 Jan 2024, to benefit from the early booking discount.
Cruise-only price Kangerlussuaq – Toronto
Subtract 5 % early booking discountUSD 17,140.00 1– USD
857.00 2

Your early booking price
USD 16,283.00(cruise only, double occupancy, Cat. 1, per person)

2. Your cruise-only price for two cruises
with combination discount

You want to combine a cruise from Kangerlussuaq to Toronto (INS2418)
with the subsequent cruise from Toronto to Milwaukee (INS2419) ina cabin of Category 1, cruise only.
Cruise-only price Kangerlussuaq – Toronto
Subtract 5 % early booking discountYour early booking price (cruise only,
per person)			
Repeat the calculation for the following
cruise and you will receive your early booking
price (cruise only, per person) for the cruise
Toronto – Milwaukee (INS2419)
Using the calculations above,
add both early booking prices
Your early booking price for both cruises(cruise only, per person)

USD 17,140.00 1– USD
857.00 2
USD 16,283.00

USD 11,001.00
USD 16,283.00+ USD 11,001.00
USD 27,284.00

Now subtract the combination discount– USDfrom this price (cruise only, per person)		
Your combined cruise-only priceincluding early booking discount(double occupancy, Cat. 1, per person)

600.00 3

INS2418

INS2419

Page in catalogue

94

98

Harbour – harbour

Kangerlussuaq –TorontoToronto –Milwaukee

29 Aug –16 Sep 2024

16 Sep –29 Sep 2024

18 days

13 days

Cruise only incl.
charter flight

Cruise only

Travel dates

Price per person
in USD1

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

17,140

11,580Panoramic Cabin, Cat. 2,
approx. 21 m²/226 ft²,
Decks 4 – 5

17,94012,140For further cabin/suite categories
see the price table on page 22
Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7

26,04017,630Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

35,76024,23031 Jan 2024

29 Feb 2024–600 with INS2419—

5 % early booking discount(cruise only) until
2
Combination discount(Cat. 1 –10)

3

Cruise prices in US dollars (USD)

Cruise prices in US dollars (USD)

USD 26,684.00

29 Feb 2024——

All dimensions apply including the balcony and veranda (if present).

22

23

Cruise prices in pounds sterling (GBP)
INS2320

INS2321

INS2322

INS2323

INS2324

INS2400

INS2401

INS2402

INS2403

INS2404

Page in catalogue

62

64

65

68

70

58

58

58

58

59

72

Page in catalogue

Harbour – harbour

Toronto –Milwaukee

Milwaukee –Halifax

Halifax – Colon

Colon – Valparaiso

Valparaiso –Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia – Ushuaia

Ushuaia –Montevideo

Montevideo –BelemHarbour – harbour

27 Sep –8 Oct 2023

8 Oct –
26 Oct 2023

26 Oct –3 Nov 2023

3 Nov –
17 Nov 2023

17 Nov –1 Dec 2023

1 Dec –
17 Dec 2023

17 Dec 2023 –4 Jan 2024

4 Jan –  
22 Jan 2024

22 Jan –9 Feb 2024

9 Feb –
28 Feb 2024

28 Feb –14 Mar 2024

11 days18 days

8 days14 days

14 days

16 days18 days18 days18 days

19 days

15 days

Cruise only

Cruise only

Cruise only

Cruise only

Cruise only incl.
charter flight

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flight

Cruise only

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

7,320

11,340

8,360

9,290

13,79015,16015,16015,1808,700

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 –  6

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

7,650

11,900

8,740

9,690

14,37015,81015,81015,8709,080

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Panoramic Cabinfor single occupancy,
Cat. 29,700

15,28011,01012,310

Only 20 % single
cabin surcharge
in Cat. 1 – 8

11,480Panoramic Cabinfor single occupancy,
Cat. 2

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

8,000

12,470

9,120

10,10014,94016,45016,45016,5509,460

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 58,470

13,2609,650

10,66015,74017,36017,36017,50010,000

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

8,200

12,8109,350

10,34015,28016,84016,84016,9509,690

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

8,680

13,5909,880

10,90016,08017,75017,75017,910

10,230

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

Balcony Cabinfor single occupancy,
Cat. 6

11,41018,09012,91014,320

Only 20 % single
cabin surcharge
in Cat. 1 – 8

13,400

Balcony Cabinfor single occupancy,
Cat. 6

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

9,020

14,16010,26011,30016,65018,39018,39018,59010,610

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 79,360

14,72010,64011,71017,24019,03019,03019,28011,000

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

11,07017,5302,810

12,53013,72020,10022,26022,26022,68012,910Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

15,16024,2803,690

17,08018,56026,99030,00030,00030,86017,500Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

6,650

10,200

2,460

7,480

8,470

12,58013,86013,86013,9407,930

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

5  % early booking discount (cruise only) until

—

—

—

—

—

Combination
discount (Cat. 1 –10)

—

—

—

—

—

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8

30 Apr 2023——

–440 with INS2324

—

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8

!

!

!

Only 20 % single
cabin surcharge
in Cat. 1 – 8

Only 20 % single
cabin surcharge
in Cat. 1 – 8!

Travel dates

Price per person
in GBP

5  % early booking discount (cruise only) until

31 Jul 2023—

Cruise No.

Cruise prices in pounds sterling (GBP)

Price per person
in GBP

Prices on request

Travel dates

Guaranteed price (double and single occupancy)
2,460

INS2319

Cruise No.

—

Combination
discount (Cat. 1 –10)

All dimensions apply including the balcony and veranda (if present).

24

25

Cruise prices in pounds sterling (GBP)
Page in catalogue

INS2405

INS2406

INS2407

INS2408

INS2410

INS2411

INS2412

INS2413

INS2414

74

76

77

80

82

86

88

88

Hamburg –Longyearbyen

Longyearbyen –TromsoTromso –Longyearbyen

INS2415

INS2416

Cruise No.

88

88

90

Page in catalogue

Longyearbyen –Longyearbyen

Longyearbyen –TromsoTromso –Longyearbyen

Harbour – harbour

Iquitos – Belem

Belem – Porto

Porto – Hamburg

14 Mar –1 Apr 2024

1 Apr –
19 Apr 2024

19 Apr –30 Apr 2024

30 Apr –13 May 2024

23 May –31 May 2024

31 May –15 Jun 2024

15 Jun –25 Jun 2024

25 Jun –5 Jul 2024

5 Jul –
15 Jul 2024

15 Jul –25 Jul 2024

25 Jul –11 Aug 2024

18 days18 days

11 days

13 days

8 days15 days

10 days

10 days

10 days

10 days

17 days

Cruise only incl.
charter flight

Cruise only incl.
charter flight

Cruise only

Cruise only

Cruise only

Cruise only incl.
charter flight

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Cruise only incl.
charter flights

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

13,42013,420

6,670

3,960

9,810

7,880

7,880

8,240

7,880

13,020Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 –  6

Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

14,08014,080

6,990

4,130

10,300

8,230

8,230

8,590

8,230

13,670Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

Panoramic Cabinfor single occupancy,
Cat. 2

18,32018,320

8,990

5,350

13,200

Only 25 % single
cabin surcharge
in Cat. 1 – 8

17,530Panoramic Cabinfor single occupancy,
Cat. 2

French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

14,72014,720

7,330

4,330

10,780

8,580

8,580

8,950

8,580

14,310French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

15,63015,630

7,790

4,620

11,460

9,080

9,080

9,440

9,080

15,210

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

15,11015,110

7,530

4,460

11,080

8,800

8,800

9,160

8,800

14,700French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

16,02016,020

8,000

4,740

11,750

9,280

9,280

9,640

9,280

15,600

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

Balcony Cabinfor single occupancy,
Cat. 6

21,56021,56010,6406,360

15,630

Only 25 % single
cabin surcharge
in Cat. 1 – 8

20,750

Balcony Cabinfor single occupancy,
Cat. 6

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

16,67016,670

8,320

4,940

12,240

9,630

9,630

9,990

9,630

16,240

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

17,32017,320

8,660

5,140

12,720

9,980

9,980

10,3409,980

16,880

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

20,57020,5703,890

10,3106,160

15,15011,74011,74012,10011,74020,100Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

28,36028,3604,600

14,3008,580

20,97015,93015,930

16,29015,93027,820Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

12,14012,140

3,100

5,940

3,520

8,800

7,210

7,210

7,560

7,210

11,700

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

5  % early booking discount (cruise only) until

—

—

—

5  % early booking discount (cruise only) until

Combination
discount (Cat. 1 –10)

—

—

—

Combination
discount (Cat. 1 –10)

Harbour – harbour
Travel dates

Price per person
in GBP

Guaranteed price (double and single occupancy)
3,100

Belem – Iquitos

Hamburg –Hamburg

30 Sep 2023—!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8

31 Oct 2023
—

—

!

!

Only 25 % single
cabin surcharge
in Cat. 1 – 8

Only 25 % single
cabin surcharge
in Cat. 1 – 8!

!

30 Nov 2023
—

—

—

—

—

Travel dates

Price per person
in GBP

Cruise prices in pounds sterling (GBP)

Cruise No.

All dimensions apply including the balcony and veranda (if present).

26

27

Cruise No.
Page in catalogue
Harbour – harbour
Travel dates

Price per person
in GBP
Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6
Panoramic Cabin,Cat. 2, approx. 21 m²/
226 ft², Decks 4 – 5

INS2417

INS2418

INS2419

INS2420

92

94

98

100

Longyearbyen –Kangerlussuaq

Kangerlussuaq –TorontoToronto –Milwaukee

Milwaukee –Toronto11 Aug –29 Aug 2024

29 Aug –16 Sep 2024

16 Sep –29 Sep 2024

29 Sep –12 Oct 2024

18 days18 days

13 days

13 days

Cruise only incl.
charter flights

Cruise only incl.
charter flight

Cruise only

Cruise only

13,23012,5708,500

13,84013,160

8,500

8,900

8,900

Panoramic Cabinfor single occupancy,
Cat. 2

17,53016,72011,32011,320French Balcony Cabin,Cat. 3, approx. 23 m²/
248 ft², Deck 6

14,45013,760

9,300

9,300

Balcony Cabin, Cat. 4,
approx. 27 m²/291 ft²,
Deck 5

15,32014,590

9,870

9,870

French Balcony Cabin,Cat. 5, approx. 21 m²/
226 ft², Deck 7

14,820

14,110

9,540

9,540

Balcony Cabin, Cat. 6,
approx. 27 m²/291 ft²,
Decks 6 – 7

15,69014,950

10,110

10,110

Balcony Cabinfor single occupancy,
Cat. 6

20,60019,70013,34013,340

Balcony Cabin, Cat. 7,
approx. 27 m²/291 ft²,
Deck 6

16,29015,54010,51010,510

Balcony Cabin, Cat. 8,
approx. 27 m²/291 ft²,
Deck 7

16,91016,14010,92010,920Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 –   7

19,98019,10012,93012,930Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

27,35026,23017,77017,770

Guaranteed Outside
Cabin, Cat. 0,
approx. 22 m²/237 ft²

11,88011,340

7,690

7,690

5  % early booking discount (cruise only) until
Combination
discount (Cat. 1 –10)

31 Jan 2024—

–440 with INS2419

Step by step to your cruise price in pounds sterling (GBP)
Extract from the price table (see page 28)

1. Your cruise-only price withearly booking discount

Cruise no.

You decide for a cruise from Kangerlussuaq to Toronto (INS2418)
in a cabin of Category 1, cruise only. You are booking before
31 Jan 2024, to benefit from the early booking discount.
Cruise-only price Kangerlussuaq – Toronto
Subtract 5 % early booking discount

GBP 12,570.00 1– GBP
628.50 2

Your early booking price
USD 11,941.50(cruise only, double occupancy, Cat. 1, per person)

2. Your cruise-only price for two cruises
with combination discount

You want to combine a cruise from Kangerlussuaq to Toronto (INS2418)
with the subsequent cruise from Toronto to Milwaukee (INS2419) ina cabin of Category 1, cruise only.
Cruise-only price Kangerlussuaq – Toronto
Subtract 5 % early booking discountYour early booking price (cruise only,
per person)			
Repeat the calculation for the following
cruise and you will receive your early booking
price (cruise only, per person) for the cruise
Toronto – Milwaukee (INS2419)
Using the calculations above,
add both early booking prices
Your early booking price for both cruises(cruise only, per person)

GBP 12,570.00 1– GBP
628.50 2
GBP 11,941.50

GBP

GBP 11,941.50+ GBP 8,075.00
GBP 20,016.50

Now subtract the combination discount– GBP
from this price (cruise only, per person)		
Your combined cruise-only priceincluding early booking discount(double occupancy, Cat. 1, per person)

8,075.00

440.00 3

GBP 19,576.50

INS2418

INS2419

Page in catalogue

94

98

Harbour – harbour

Kangerlussuaq –TorontoToronto –Milwaukee

29 Aug –16 Sep 2024

16 Sep –29 Sep 2024

18 days

13 days

Cruise only incl.
charter flight

Cruise only

Travel dates

Price per person
in GBP

1

Outside Cabin, Cat. 1,
approx. 22 m²/237 ft²,
Decks 4 – 6

12,5708,500

Panoramic Cabin, Cat. 2,
approx. 21 m²/226 ft²,
Decks 4 – 5

13,1608,900

For further cabin/suite categories
see the price table on page 28
Junior Suite, Cat. 9,
approx. 42 m²/452 ft²,
Decks 6 – 7

19,10017,770Grand Suite, Cat. 10,
approx. 71 m²/764 ft²,
Decks 6 – 7

26,23017,77031 Jan 2024

29 Feb 2024

–440 with INS2419—

5 % early booking discount(cruise only) until
2
Combination discount(Cat. 1 – 10)

3

Cruise prices in pounds sterling (GBP)

Cruise prices in pounds sterling (GBP)

29 Feb 2024——

All dimensions apply including the balcony and veranda (if present).

28

29

Vaccination, immigration and visa requirements
The information on the applicable vaccination, immigration and visa requirements was correct on the date of printing (subject to change). These
notices and requirements only apply to citizens of Germany, Austria and Switzerland. Citizens of other countries are asked to enquire about theirown requirements at their consulate or embassy or when booking in their travel agency or at their consulate or embassy. As some of the necessary
visas have a limited period of validity and as visa requirements can change, please wait until you receive the cruise information approximately
three months prior to departure before applying for a visa.

General information on vaccination requirements• Until further notice, all passengers aged 12 and over must be
fully vaccinated against Covid-19 at the start of the cruise anddocument this upon embarkation (printed vaccination certifi­
cate and digital vaccination certificate). Failure to satisfy thisrequirement will lead to termination of the cruise contract, andembarkation will not be possible. Please refer to your booking
form for more information. Our prevention and hygiene concept,
which includes mandatory Covid-19 vaccinations, can be found at
www.hl-cruises.com/travel-safely.
• The passenger should research infection prevention, vaccine protection and other prophylactic measures in advance; if necessary, thepassenger should seek medical advice on the risks of thrombosis
and other health problems, as well as vaccine intolerance. For­general information, please refer to the public health authorities,
doctors experienced in travel medicine, tropical disease specialists,
information services specialising in travel medicine or the Federal
Centre for Health Education.
• In all cases, passengers should have their immunisation protection
against tetanus, diphtheria and polio tested and, if necessary,
boosted. Please consult your doctor prior to departure for further
recommended vaccines (e.g. hepatitis A, malaria and tick-borne
encephalitis).
• Yellow fever vaccinations must be administered at least ten days
before entering the country for which the vaccination is mandatory
and entered in the vaccination certificate. Otherwise entry will berefused. Cruises and countries for which a yellow fever vaccinationis compulsory are listed in our table. Despite the most recent
statement from the World Health Organisation (WHO) that a single
vaccination is sufficient for lifelong protection from yellow fever,this is contrary to the requirements of the respective countries,
which still require a booster every ten years. National legislation isbinding in these instances and legally supersedes the recommendations of the WHO. If you cannot prove that you have been
vaccinated against yellow fever, embarkation will not be possible.
Please refer to clause 4 of our Terms and Conditions of Travel.
In exceptional cases, a certificate of vaccine intolerance may besufficient. However, we cannot guarantee that this will be accepted by the local authorities. If you have spent time in an area witha yellow fever epidemic before your cruise, we urgently advise you
to carry proof of your yellow fever vaccination on your person andto show it if required by the authorities on board.
General information on immigration and visa requirements• In general, unless indicated otherwise, passengers require a valid
passport or children’s passport which must have an expiry datemore than six months after the end of the cruise.
• Your passport must contain two free opposing pages per country
in order for you to enter and leave certain countries (especiallyoutside of Western Europe). Therefore, please check in advancewhether your passport meets the requirements for the cruise you
have booked.
• Special entry requirements apply for minors in many countries,
especially if they are not travelling with their parents (and insteadwith their grandparents, for example) or are travelling with only
one parent. A written declaration of consent from the parents
and/or an international birth certificate may be required, forexample. These documents must be written and certified at least
in English, but often also in the language of the respective countryof travel. Please inform yourself in advance at the relevant embassies.

30• 
Any immigration or visa fees accrued are not covered by thecruise price.
• 
Please enquire with your travel agency as to the current entry
requirements in place at your cruise destinations. Your travel agency
will be happy to assist you in procuring any necessary visas.
Notice 1
You will require an entry permit which must be applied for before
travelling and is issued in the form of an electronic visa (ETA). You
will be required to pay for this permit. You can get more information
online and from your travel agency.
Notice 2
Everyone travelling to the USA who does not require a visa under the
Visa Waiver Program must register online with the US Departmentof Homeland Security at least 72 hours before their arrival andapply for electronic travel authorisation. A processing fee is charged
for the application. You can find more information online at
esta.cbp.dhs.gov/esta and from your travel agency. In addition to
your electronic travel authorisation, you will require a passport witha chip containing biometric data for visa-free entry into the USA.
Passengers with non-machine-readable passports, such as temporary
replacement passports, do not qualify for visa-free entry into theUSA. All such travellers require a visa. These regulations also affectchildren (from birth). Every child requires their own European passport. A child cannot enter the country with a children’s passportor ID card or using a parent’s passport. Upon entering the country,
photographs and fingerprints will be taken from each guest. Passengers who have visited Iran, Iraq, North Korea, Sudan, Syria, Libya,
Yemen or Somalia after 1 March 2011 do not qualify for visa-freeentry and need a regular visa to enter the USA.
Notice 3
Cruises to the Antarctic take you into a region faraway from civilisation, which means there is no medical care network there. Therefore,
they are subject to an internal authorisation process, for which all
guests must have their doctor fill in a medical questionnaire andreturn it to Hapag-Lloyd Cruises. You will receive this questionnaire
together with the cruise information that will be sent around threemonths before the start of your cruise. If necessary, you should
consult a doctor before booking your cruise.

CruisenumberMandatory
vaccinations(additionally to
Covid-19)

Immigration and visa requirements for citizens of Germany,
Austria and Switzerland*

INS2319

None

Notice 1 (Canada),
Notice 2 (USA)INS2320

None

Notice 2 (USA)INS2321

None

Notice 1 (Canada)

INS2322

None

None

INS2323

None

None

INS2324

None

Notice 3

INS2400

None

Notice 3

INS2401

None

Notice 3

INS2402

None

Notice 3

INS2403

None

Notice 3

INS2404

Yellow fever, recommended None

INS2405

Yellow fever (Peru)

None

INS2406

Yellow fever (Peru)

None

INS2407

Yellow fever, recommended None

INS2408

None

None

INS2410

None

Notice 4

INS2411

None

None

INS2412

None

None

INS2413

None

None

INS2414

None

None

INS2415

None

None

INS2416

None

Notice 5 (Russia)

INS2417

None

None

INS2418

None

None

INS2419

None

Notice 1 (Canada),
Notice 2 (USA)INS2420

None

Notice 2 (USA)*Citizens of other countries are asked to enquire about their own requirements attheir consulate or embassy or when booking in their travel agency.

Notice 4
You will only need a valid ID card for entry.
Notice 5
Separate visa required (an e-visa may also be possible), subject toa charge. Please note the visa requirements for Russia in particular.

31

Our service from A to Z
Air conditioning
The cabins, suites and public areas are equipped with state-of-theart air-conditioning systems. In extremely hot regions, you may findthe cabins to be warmer than desired.
Bathrobes/slippers
A bathrobe, slippers and bamboo flip-flops are provided in the cabin/suite for each guest.
Beds
All cabins and suites have a double bed that we can also separate
to make two single beds (90 x 200 cm/2.95 x 6.56 ft) should you
desire. Please inform us of your preference in good time prior to
departure. The lying surface ranges from approximately 100 x
210 cm/3.28 x 8.88 ft (Grand Suite) to 100 x 200 cm/3.28 x 6.56 ft(Junior Suite) or 90 x 200 cm/2.95 x 6.56 ft (Outside Cabin, Panoramic
Cabin, French Balcony Cabin and Balcony Cabin). All Grand Suites andJunior Suites also have a sofa bed (90 x 200 cm/2.95 x 6.56 ft).
BoutiqueFind a stylish souvenir for yourself or for others and browse throughthe varied product range in our on-board boutique (Deck 4, behindthe HanseAtrium). Alongside fashion, jewellery, perfume and accessories, you will also find practical everyday items. The opening times
can be found in the programme of the day.
BridgeDue to its exceptional importance as the control centre for nauticaland technical processes, the bridge is a highly sensitive area. For
this reason and in accordance with international regulations, it is
not open to the public. However, we would like to give you theopportunity to visit the bridge unless prevented by nautical interestsor the local regulations of the coastal regions we are passing. All
guests on board may visit the bridge in consultation with the duty
officer. The chief mate will be happy to answer your questions about
the itinerary, the ship’s course, the ship’s position, etc.
Cabins with connecting doors
On Decks 6 and 7, there are Balcony Cabins with a connecting door
to the neighbouring cabin/suite (608/610, 609/611, 646/648, 647/649,
734/736 and 735/737).

32

Cabin service
A wide range of breakfast options and a selection of meals areavailable from the 24-hour cabin service. If you would like to enjoya cup of coffee, you’ll find a coffee machine in your cabin/suite.
Those who prefer tea will be offered a suitable alternative.
Communication on board (Internet, email, telephone)Your personal mobile device will give you direct Internet access inyour cabin/suite and throughout the ship. If necessary, you arewelcome to borrow a tablet from Reception at no charge (limited
avail­ability, advance reservation not possible). Internet usage is freeof charge for one hour per guest per day.
We will set you up with a free personal email account for the durationof your cruise and you can also access this on your personal mobile
device or the loaned tablet. Your personal email address can befound on your booking confirmation.
The general email address for the ship is:
reception@hanseatic-inspiration.com“Landline” telephone calls from your cabin/suite are made via a­satellite connection if satellite reception is available. Please notethat the caller always incurs charges as soon as a telephone/fax
number is dialled via satellite. This also applies if you dial the ship
number from land.
You can still make mobile telephone calls at sea even in areas where
your mobile network provider can generally no longer provide network
access (outside of the twelve-mile zone or normally from just two
miles in the EU). The charges depend on your mobile telephone
contract and Hapag-Lloyd Cruises has no influence over this. If you
want to find out the costs before your cruise, please ask your mobile
network provider.
In general: email, Internet and telephone connectivity depends onsatellites and cannot always be guaranteed due to the weather andthe ship’s position, in particular in extremely northerly and southerly
cruising areas. In extreme regions, such as the Arctic and Antarctica,
the Internet, email and telephone service may not be available on adaily basis due to satellite position­ing.

Dress codea) On board
On an expedition cruise, everything revolves around experiencing
the natural world and there is a casual and relaxed atmosphere of
explor­ation. Enjoy it as you wish, but in the interests of all guests,
please do not wear swimwear in the restaurants, bars and lounges.
The general rule for dinner in the evening is smart casual, whichmeans that jackets and long trousers are preferable in the HANSEATIC
Restaurant and speciality restaurant. We recommend casual clothing
for the Lido Restaurant in the evening. Jackets and ties are recommended for the welcome evening and farewell evening, but are notcompulsory.
b) Ashore
When you go ashore, you should wear comfortable and practicalclothes to suit the particular cruising area. Sturdy, flat shoes are
essential – both for on board the ship and when you are ashore. In
order to protect yourself from spray when on board the Zodiac,
please take waterproof trousers or overtrousers without Velcro if
possible with you (especially for expeditions in the polar regions, werecommend avoiding clothing with Velcro to ensure that flora andfauna are not carried into regions where they are not indigenous).
A protective waterproof bag is useful for your smartphone/camera
equipment. For routes in warm waters, please remember to bringenclosed, sturdy beach shoes or waterproof trekking sandals thatallow you to walk well and safely. These are also essential for the
Zodiacs.
DronesThe private use of drones is not permitted on board our expedition
ships. This applies during the cruise and during lay times in port, as
well as at landing points in remote regions. In polar regions like theArctic and Antarctic, Hapag-Lloyd Cruises places great value on
respecting international agreements to protect sensitive naturalenvironments and the animal kingdom in particular. The private useof drones is therefore also strictly prohibited ashore in these regions.
In other regions of the world, approval for the use of drones ashore
must be explicitly granted by the relevant authorities. These applications must be made by the passengers individually and without any
intervention by Hapag-Lloyd Cruises. As well as a drone licence, whichusers must acquire in their country of origin, the relevant approvalmust be available for presentation at all times. Please take these
instructions seriously, since passengers who are in breach of theseregulations and licensing requirements will be liable to prosecution.
Email
See “Communication on board”, page 32.
Expedition equipment
If required for the cruising area and shore excursion, rubber boots
will be available for loan on board in sizes 33 to 50 (US sizes approx.
2 to 15; UK sizes approx. 2 to 14). On expeditions in extremely cold
regions, we will provide a warm parka on loan for the durationof the cruise in sizes XS to XXXL. You can also borrow snorkelling
equipment, stand-up paddle boards, fishing rods, snowshoes andkayaks (the latter are subject to a charge) on board and each cabin/suite has two sets of Nordic Walking poles and a pair of binoculars.
Experts/presentations
Every cruise is accompanied by experts who will be happy to answer
your questions on the cruising area. They will share their in-depth
knowledge of your destinations in fascinating talks, images andpresentations, discussions and personal conversations. Our experts
will also accompany you on Zodiac landings and included walks andhikes. Talks will be held live in the HanseAtrium (Deck 4). The live
broadcast and recordings can be viewed in every cabin/suite.
Food allergies
When you make your booking, please inform us of any special
requirements you have relating to food intolerances/allergies or
if you follow a vegetarian/vegan diet. The logistics and supply
processes for a ship are highly challenging and may be limited – inparticular in remote and extreme areas. It is therefore importantthat you provide us with this information as soon as possible. Otherwise, we are unfortu­nately unable to guarantee that we can meetyour requirements.

33

Our service from A to Z
GeneralFor all cruises referred to, the Terms and Conditions of Travel of
Hapag-Lloyd Cruises, a TUI Cruises GmbH company, apply. All
information was correct at the time of printing, replaces all previous publications and may be s­ ubject to alterations. The booking
confirmation is definitive. Please also note: You can view the EU
regulations concerning the rights of passengers travelling by sea
on our website at www.hl-cruises.com/service/cruise-information
Guests with limited mobility
On the whole, cruises on the HANSEATIC inspiration are notsuitable for guests with limited mobility. Please note that a large
number of our planned Zodiac landings and shore activities requirea high level of physical fitness; depending on the conditions, we
can only guarantee participation for guests with no mobility
restrictions. The HANSEATIC inspiration has one cabin with fully
accessible layout and equipment (cabin 404). We neverthelesshighly recommend that you travel together with a responsible
companion because, due to special procedures on board a ship,
continuous attendance is not possible. Certain groups of people
can only be accommodated if they are accompanied. Please bringyour own standard-size wheelchair or any other medical equipmentwith you if you are dependent upon it. Unfortunately, electric
wheelchairs and guide dogs cannot be brought on board. Please
note that participating in shore activities and going out in the
Zodiacs (subject to weather conditions) may not be possible forguests with physical limitations. We reserve the right to restrict
participation in group activities to guests who can manage theentire activity without problem and without external assistance.
Unfortunately, guests who are dependent on a wheelchair cannot
travel in the Zodiacs. Whether or not guests can go ashore bytender boat (when the ship is at anchor) is also dependent on theweather and cannot always be guaranteed. To ensure that you
experience a relaxing cruise where everything goes smoothly,
before booking please provide us with details of your physicalimpairment and enquire as to whether we can meet your individual
needs.
Internet/Wi-Fi
See “Communication on board”, page 32.
Itinerary changes
Despite the most careful planning, the itinerary may have to bechanged for technical reasons or due to unforeseeable events out­side
our control. These include official authorisation and the local weather
and ice conditions. Any changes made will be in the interests of yoursafety. Adherence to the itinerary and landings with the Zodiacs
may be difficult or impossible due to weather and ice conditions.
In such cases, the ship management will always strive to offer thebest possible alternative.
Laundry, dry cleaning and ironing service
There is a laundry, dry cleaning and ironing service on board (subject
to a charge).
Library
Looking for some more holiday reading? You are welcome to borrowa book on board at any time. Our library is located in the Observation
Lounge (Deck 8) and is stocked with a selection of the latest fiction
books, travel literature and information about the cruising area.
Please return the book to the library once you have finished reading
it or at the end of the cruise.
Lift
The various decks are connected by two lifts. Deck 9 and the marina
are only accessible via stairs.

34

Means of payment
The on-board currency is the euro. An account will be set up foryou so that you can make cashless payments during the cruise.
You can find out your current account balance at any time using
the infotainment system in your cabin/suite. You can then settle
the entire account at Reception at the end of your cruise. We accept
German EC/Maestro cards and the following credit cards: Mastercard, American Express and Visa. You can also pay in cash. Please
note that, in general, foreign currencies cannot be changed on board.
Medical services
The HANSEATIC inspiration has a modern, well-equipped ship’s
hospital (Deck 3) under the supervision of an experienced ship’s doctor.
Guests who are being treated for any medical condition should
contact the ship’s doctor directly after embarkation. It is important
to bring any medications required on board with you (in a quantitythat is sufficient for the entire duration of the cruise). In the case ofan accident caused by Hapag-Lloyd Cruises or its staff members
either on board or ­during a shore activity organised by Hapag-Lloyd
Cruises, treatment is ­provided free of charge. Treatment for seasickness is subject to a charge if you make use of our medical services.
We offer thrombosis prevention medication on board if required(subject to a charge). A fee is charged for all medical treatment inaccordance with the valid German medical fee schedule (GOÄ).
The costs for any t­ reatment or medication will be charged to youron-board account. At the end of the cruise, you will receive aseparate invoice to submit to your health insurance provider.
Mini bar
Soft drinks are available free of charge from the mini bar in yourcabin/suite and are restocked daily. In the Junior Suites and Grand
Suites, you can also enjoy a selection of fine spirits free of charge.
News/newspapers
Depending on the satellite reception, you will receive a small printed
newspaper each day with the most important news from aroundthe world. Via the infotainment system you can load various inter­national daily newspapers and magazines onto your mobile device(service subject to charge, also dependent on satellite reception).

Safe
All cabins/suites have a private safe.

Telecommunications/mobile phones
See “Communication on board”, page 32.

Shore activitiesa) Organised shore activities …
… are planned with care. Around three months prior to departure,
you will receive country information including all shore activities anda booking form. Payment will be through your on-board account.
Our experienced tour guide will be happy to help you plan your shore
activities when on board the ship and to make individual arrangements.

Television and film programme
You will receive the channels available in the region where the ship
is currently located via satellite. The infotainment system offersa selection of documentaries and feature films with direct accessfor you to watch in your cabin/suite. In extreme regions, such as the
Arctic and Antarctica, television reception may not be available
on a daily basis due to satellite pos­itioning.

b) Zodiac landings …
… and related excursions are included in the cruise price. Shore visits
are dependent. The captain has the final say in all decisions on therunning of the cruise. The safety of the ship and the passengers
always takes top priority. Please ­follow the instructions of the ship’screw on all visits ashore.

Tender and Zodiac service
In ports where the ship is not docked at the pier, but is at anchor,
you will go ashore on the ship’s own tender boats or the motorised
inflatables (Zodiacs). In some ports, official regulations require us
to use external tender boats.

Smoking
In indoor areas, smoking is only permitted in the InvisibleLounge(Deck 4). There is a designated outdoor smoking area on the portside near the pool. Smoking is also permitted on the private balcony/
veranda of your cabin/suite. Please use the ashtray provided. Please
do not smoke pipes, cigarillos or cigars anywhere other than in theInvisibleLounge.
Spa and wellness
The OCEAN SPA (Deck 8) is a light-filled wellness area including outdoor space with a Finnish sauna with an ocean view, steam sauna,relaxation area, ice fountain and hydrotherapy showers. We offer
professional partial and full body massages, spa treatments, classic
cosmetic treatments, hairdresser as well as manicures and pedicures(subject to surcharges). Reservations can only be made on board.

Times
All times stated in the catalogue are local times. Arrival anddeparture times may change depending on the weather or for­unforeseeable reasons.
Tips
All tips on board are included in the price of the cruise. Acknowledge­
ment of particularly good service is at the discretion of each guest.
VoltageIn your cabin/suite, you will find outlets for 220-230-V (50-60 Hz)
alternating current as well as outlets for 110-120-V (60 Hz) devices.
In general, we would r­ ecommend that you bring a travel adaptor fordifferent outlets with you. For safety reasons, the use of electric
kettles, hair straighteners and irons in the cabins is not permitted.

Stabilisers
The HANSEATIC inspiration is equipped with a state-of-the-art
stabiliser system that can be extended in a side swell to weaken
the rolling movements of the ship in rough seas.

Photographer/videographer
It’s easy to take those unforgettable moments home with you: we havea professional photographer and a videographer on board to capture
your cruise in pictures and videos. Simply visit the photo­graphy and film
service (Deck 4), where you will also find various services and products
for your own pictures and videos (subject to a charge).
Post
The Reception staff will post your postcards and letters from mostports where this facility is available. Your on-board account will bedebited with the appropriate charges.
Restaurant
Where would you like to eat and where would you like to sit? It’s quite
simple: from the morning to the evening, you are free to choose where
you wish to enjoy relaxed and spontaneous dining. You only need toreserve a table for the speciality restaurant (only open in the evening).
Please make a reservation on board, where the maitre will be happy
to help. Guests in the Junior Suites and Grand Suites have the option
to reserve their table in the HANSEATIC Restaurant on board.
Notice for guests travelling alone: we invite you to join us for a single
traveller meet-up before dinner on the first evening of the cruise. We
will arrange a casual meeting and dinner group every evening foranyone who wishes to come along.

35

Terms and Conditions of Travel
Once validly agreed upon between the Passenger and the cruise operator,
Hapag-Lloyd Cruises, a TUI Cruises GmbH company (hereinafter “HapagLloyd”), the following Terms and Conditions of Travel form part of the package travel contract formed between the Passenger and Hapag-Lloyd. They
supplement the provisions of sections 651a – 651y German Civil Code (BGB)
and Arts. 250 and 252 Introductory Act to the German Civil Code (EGBGB).
1.	Conclusion of the travel contract and liability for accompanying passengers
1) The following provisions apply in respect of all booking channels (e.g.
travel agencies, direct bookings with cruise operator, online bookings):a)	The Passenger’s offer to enter into a travel contract is based on the
published description of the cruise and on such additional Hapag-Lloyd
information on the booked cruise as is available to the Passenger at thetime of booking.
b)	The booking must contain the full particulars of the passport documentsof all passengers to which the booking relates (passenger manifest
details). The person making the booking does so on behalf of him-/herself and on behalf of all other passengers named in the booking. The
person making the booking expressly vouches for the contractual obligations of all other passengers named in the booking.
c) If the confirmation by Hapag-Lloyd differs in content from thePassenger’s booking, this shall constitute a new offer by Hapag-Lloyd bywhich the l­atter is bound for ten days from receipt of the confirmation
and which the Passenger may accept within this period by giving his
express or implied consent. Payment of a deposit or the full cost of thecruise shall constitute implied consent.
d) Persons in the business of arranging travel (e.g. travel agents) and service providers (e.g. hotels, transport companies) are not authorised by
Hapag-Lloyd to conclude agreements, give information or make assurances that alter the agreed content of the travel contract, exceed thescope of services to be provided by Hapag-Lloyd under the contract or
which are inconsistent with the published description of the cruise.
e)	By default, the pre-contractual information disclosed by the operator
regarding material characteristics of the cruise services, the cruise fareand all additional costs, payment arrangements, the minimum numberof bookings for cruise viability and cancellation fees (pursuant to thedisclosure requirements of Art. 250 section 3 subsections 1, 3–5 and 7
EGBGB) will form part of the package travel contract. This information
will be excluded from the package travel contract only if this is expressly
agreed between the parties.
2)	The following provisions apply in respect of bookings made verbally in­person, via telephone, in writing, via email or via fax:a)	By making a booking, the Passenger is making a firm offer to HapagLloyd to enter into a package travel contract.
b)	A package travel contract is formed when the Passenger receives abooking confirmation from Hapag-Lloyd. At the time of or immediately
following formation of the contract, Hapag-Lloyd will provide thePassenger with a legally compliant booking confirmation on a durable
medium (a medium which enables the Passenger keep or store thenotice in unchanged form in such a way that it is accessible for futurereference for an adequate period of time, e.g. on paper or in an email)unless the Passenger has a right to issuance of a booking confirmation
strictly in paper form pursuant to Art. 250 section 6 subsection 1
Sentence 2 EGBGB on the grounds that the contract was concluded in
the simultaneous physical presence of both parties or was concluded“off-premises” (außerhalb von Geschäftsräumen).
3) The following provisions apply in respect of bookings made using electronic commerce (e.g. the Internet, apps, telemedia services):a)	The e-commerce application being used must contain information that
explains the electronic booking process to the Passenger.
b)	The Passenger must be given adequate opportunity to correct or delete
his /her entries or reset the entire booking form. The Passenger must also
be given an explanation on how to undertake such corrections, deletions
and resets.
c)	The contractual languages offered for making the electronic booking
must be indicated.
d)	If the wording of the contract is stored by Hapag-Lloyd, the Passenger
must be advised that he/she can retrieve and view the wording of thecontract at a later time.
e)	By clicking on the “Submit firm booking” (or similarly named) button,
the Passenger is making a firm offer to Hapag-Lloyd to enter into a
package travel contract.
f)	No package travel contract is formed until the Passenger receives abooking confirmation from Hapag-Lloyd on a durable medium. The
package travel contract is then legally binding irrespective of whether
the Passenger actually uses the durable medium received to save, store
or print out the booking confirmation.
4)	Hapag-Lloyd advises that, in the case of package travel contracts pursuant to sections 651a and 651c BGB which are concluded using themodalities of distance contracting (letters, catalogues, telephone calls,
faxes, emails, text messages sent via mobile telephone services (SMS),
broadcast, tele-media and online services), the relevant provisions oflegislation (section 312(7) and section 312g(2) Sentence 1 No. 9 BGB) do
not provide for a right of revocation (Widerrufsrecht); they only provide

36

L.V. 11/2021

for the statutory rights of cancellation (Rücktrittsrechte) and termination (Kündigungsrechte), particularly the right of cancellation under
section 651h BGB (see also clause 9 hereof). The Passenger does however,
have a right of revocation if the tra­vel contract as per section 651a BGB
was concluded “off-premises” (außerhalb von Geschäftsräumen).
However, this does not apply if the verbal negotiations on which thecontract is based were conducted at the prior instigation of the consumer; in such cases, there is no right of revocation.
2. Carriage by air
Where the cruise includes carriage by air, this part of the journey shall be
subject to the conditions of carriage of the actual (carrying) airline concerned (for liability see also clause 15 2 c), which are available from HapagLloyd on request.
The times of special flights depend on the availability of aircraft on thecharter market and permission from the air traffic control authorities andmay therefore be in the early hours of the morning or in the late evening.
Hapag-Lloyd shall inform the Passenger of the identity of the actual airline(s) for all air services to be provided in relation to the cruise. If theidentity of the actual airline(s) is not known at the time of booking, thenHapag-Lloyd shall inform the Passenger of the identity of the actual airline(s) as soon as it finds out, provided that Hapag-Lloyd shall disclose theidentity of the actual airline(s) at the very latest at the time when it sends
out the cruise ­information to the Passenger approximately three months
before the start of the cruise. Hapag-Lloyd shall inform the Passenger ofany changes in actual airline(s). The Black List of airlines that are banned
within the EU can be viewed online at http://ec.europa.eu/transport/modes/air/safety/air-ban.
3. Payment
1) Payment shall be made directly to Hapag-Lloyd by credit transfer.
Payment to the travel agency organising the booking shall not discharge the Passenger from the obligation to make payment.
2) If the contract is concluded – that is, if the Passenger receives the booking confirmation on a durable medium – a deposit of 20 % of the cruise
fare shall be paid for each participating Passenger. Before paying thedeposit, the Passenger will receive a refund security certificate(Sicherungsschein, see clause 16). The balance of the fare shall be due
four weeks before the scheduled cruise start date. The full cruise fareshall be due and payable immediately in respect of bookings made fourweeks or less before the scheduled cruise start date. Hapag-Lloyd shallsend out the travel documents after receiving the balance of the fareand the full particulars of the passport documents (passenger manifest
details) of all participating passengers to whom the booking relates,
provided, however, that no travel documents shall be sent out e­ arlier
than four weeks prior to the scheduled cruise start date.
3) If the Passenger fails to make payment by the due date and remains indefault despite having been given a reminder and afforded a reasonablegrace period for late payment, Hapag-Lloyd shall be entitled to cancel
the contract and demand a cancellation fee as compensation in accordance with clause 9 of these Terms and Conditions. The Passenger may
claim a waiver or reduction of the cancellation fee if he/she is able toprove to Hapag-Lloyd that Hapag-Lloyd has suffered no loss or that theloss suffered is substantially less than the cancellation fee.
4. Travel regulations, travel documents
1) Passengers shall observe all laws, enactments, instructions and travel
regulations of the countries and ports visited during the cruise and allrules and instructions issued by Hapag-Lloyd or its authorised representatives. Hapag-Lloyd shall inform passengers of German, Austrian andSwiss nationality as to the relevant passport, visa and health requirements prior to conclusion of the travel contract and shall keep theminformed of any changes to the same that may occur prior to the startof the cruise. Passengers of EU nationalities other than German andAustrian may obtain this information on request. Passengers of other
non-EU nationalities must contact the relevant consulate for this information. These provisions assume that there are no special circumstances
attaching to the Passenger or any accompanying passengers (e.g. dual
citizenship, statelessness). The Passenger shall obtain the relevant travel
documents (e.g. visas, vaccination certificates, online travel authorisations such as the ESTA authorisations issued by the USA) him/herself andproduce them on request. The Passenger shall be liable for any costs or
disadvantages arising from his/her failure to observe the above regulations, rules and instructions.
2) If, for reasons attributable to the Passenger, the Passenger fails toobserve the immigration regulations of certain countries, or if a visa is
not granted in good time through the Passenger’s own fault with theresult that he/she is unable to take part in the cruise, Hapag-Lloyd shallbe entitled to demand the appropriate cancellation fee from thePassenger in accordance with clause 9 of these Terms and Conditions. In
such cases, the Passenger may claim a waiver or reduction of the cancellation fee if he/she is able to prove to Hapag-Lloyd that Hapag-Lloyd
has suffered no loss or that the loss suffered is substantially less than thecancellation fee.

3) The Passenger shall be liable to Hapag-Lloyd for any consequences ordamages – in particular fines, penalties or other expenses – that the latteris required to pay or deposit because of the Passenger’s failure, for reasons attributable to the Passenger, to observe a particular country’s
immigration, emigration or transit regulations or to produce the necessary documents. The Passenger shall reimburse Hapag-Lloyd immediately for any sums of money the latter has had to pay or deposit.
4) The Passenger shall inform Hapag-Lloyd if he/she does not receive thenecessary travel documents within the time advised by Hapag-Lloyd.
5. Baggage
1) Baggage may only contain personal effects. In particular, the Passenger
is not permitted to take on board weapons or other dangerous objects,
illegal drugs, or alcoholic beverages intended for consumption during thecruise. Clause 4 2 of these Terms and Conditions shall apply accordingly.
Hapag-Lloyd may refuse to carry any baggage found to contain prohibited items.
2) The Passenger must label his /her baggage legibly with his/her name,cabin number and date of sailing; otherwise Hapag-Lloyd shall not be
responsible for any loss, mix-ups or errors in loading or unloading.
Excepted from this exclusion of liability on the part of Hapag-Lloyd arelosses, mix-ups and errors in loading or unloading caused intentionally or
by reason of gross negligence.
   Hapag-Lloyd will hold items of lost property for a minimum of two weeks.
All items of lost property will ultimately be surrendered to the Lost
Property Office in Hamburg when the ship calls at Hamburg, where
Hapag-Lloyd has its registered office.
6. Scope of services
Save and except as provided otherwise in these Terms and Conditions, thecruise fare includes carriage and accommodation of the Passenger and his/her baggage and also meals on board. The fare does not include shore
excursions or drinks – unless stated otherwise in the published description of
the cruise – or special services (e.g. laundry, hairdressing, massage). In allother respects, the scope of services to be rendered by Hapag-Lloyd under
the contract shall be as described in the brochure advertising the cruise andin the booking confirmation.
Any collateral agreements (special requests, arrangements) that alter thescope of the services to be rendered under the contract require written
confirmation by Hapag-Lloyd.
At the time of booking, the Passenger must notify Hapag-Lloyd if he/she
has any personal mobility limitations in respect of which Hapag-Lloyd isrequired to provide certain services under EU Regulation 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway.
7. Medical assistance
The services of the ship’s doctor are not included in the travel contract. The
Passenger must conclude a separate contract with the ship’s doctor for any
medical treatment received. Hapag-Lloyd will, however, pay the cost of the­treatment of injury resulting from any accident directly caused by HapagLloyd or its employees that occurs on board or during a shore excursion
operated by Hapag-Lloyd.
In all other cases, the doctor will charge for his services in accordance withthe current fee scale for the German medical profession (GOÄ).
8. Modifications to services; special exigencies of shipping1)	Any modifications to or deviations from individual services as comparedto the agreed content of the travel contract which may become necessary after conclusion of the contract, whether because of travel advisories issued by the German Foreign Office, the special exigencies of shipping or for other reasons, and which are made by Hapag-Lloyd in goodfaith, shall be permissible provided that they are not substantial and do
not impair the overall quality of the cruise as booked.
2)	As soon as Hapag-Lloyd becomes aware of the reason or cause for any
such modification to services, it shall inform the Passenger of the modification via durable medium (e.g. email, SMS, voicemail message) in aclear, easily understandable and duly emphasised manner.
	If for reasons not attributable to Hapag-Lloyd a ship is placed in quarantine, the Passenger shall pay his /her own accommodation and meal
costs. If the Passenger remains on board and takes his/her meals there,
he/she shall reimburse Hapag-Lloyd for the extra cost resulting therefrom.
3)	If a substantial modification is made to a material characteristic of a
cruise service or if the service deviates from specific characteristics
requested by the Passenger and incorporated into the package travel
contract, then the Passenger shall have the right, exercisable within aperiod specified by Hapag-Lloyd at the time the notice of the modification/deviation is given,– either to accept the change,– cancel the travel contract free of charge, or– demand participation in a replacement cruise, provided that such acruise is offered by Hapag-Lloyd.
	It is up to the Passenger whether he/she responds to Hapag-Lloyd’s
notice of modification/deviation. If the Passenger chooses to respond to
Hapag-Lloyd, then he/she can do so either by accepting the change,
demanding participation in a replacement cruise if such a cruise isoffered by Hapag-Lloyd, or cancelling the contract free of charge.
	If the Passenger fails to respond to Hapag-Lloyd, or fails to respondwithin the specified period, then the Passenger shall be deemed to haveaccepted the change.

4)	Any warranty claims the Passenger may have shall remain unaffected in
the event that the modified services are unsatisfactory.
9. Cancellation of contract by Passenger prior to start of cruise / cancel­
lation costs
1)	The Passenger may cancel the travel contract at any time prior the startof the cruise. If Passenger wishes to cancel the travel contract, it is recommended that he/she give notice of cancellation on some form of
durable medium. The notice will become effective on the date on which
it is received by Hapag-Lloyd or, as the case may be, by the travel agency that made the original booking.
2)	If the Passenger cancels the travel contract prior to the start of the cruise
or fails to report for the cruise (no-show), then Hapag-Lloyd will have noright or claim to the cruise fare. Instead, Hapag-Lloyd shall have the rightto claim a reasonable cancellation fee as compensation unless HapagLloyd itself is responsible for the Passenger’s cancellation or at the cruise
destination or in its immediate environs extraordinary circumstances arise
which materially impair the performance of the package cruise or the
carriage of persons to the cruise destination; circumstances are unavoidable and extraordinary if they are beyond the cruise operator’s control andtheir consequences could not have been avoided even if all reasonableprecautions had been taken.
3)	Hapag-Lloyd has calculated the following cancellation fees, which take
into account its anticipated expenses saved, costs recouped and earnings from the use of the cruise services by other passengers. The cancellation fee due in each case is calculated on basis of the time at which
Hapag-Lloyd receives the notice of cancellation, as per the following
scale:
	210 days or more before the start of the cruise: € 200 (US$ 240, £ 180)* perpersonfrom 209th to 150th day before the start of the cruise:
20 % of the farefrom 149th to 90th day before the start of the cruise:
35 % of the farefrom 89th to 45th day before the start of the cruise:
50 % of the farefrom 44th to 30th day before the start of the cruise:
60 % of the farefrom 29th to 10th day before the start of the cruise:
75 % of the farefrom 9th to 1st day before the start of the cruise:
85 % of the fare.
In case of no show or cancellation on the departure day
95 % of the fare.
	These cancellation fee provisions also apply to cancellations of combined
air/sea travel, to cancellations of feeder flights included in the package
or booked additionally and to cancellations of any other arrangements
for travelling to or from the ship. If the cancellation fees charged to
Hapag-Lloyd by service providers exceed the amounts recoverable by thecancel­lation fees above, then Hapag-Lloyd shall have the right to chargehigher cancellation fees up to a maximum of the cruise fare. Cancellation
fees are due and payable immediately upon cancellation. If the cancellation conditions of third-party service providers or hotels participatingin Hapag-Lloyd programmes differ from the above, the differing conditions shall apply, provided that this is expressly indicated in the booking
confirmation.
4)	The Passenger may claim a waiver or reduction of the cancellation fee if
he/she is able to prove to Hapag-Lloyd that Hapag-Lloyd has suffered
no loss as a result of the cancellation or that the loss suffered is substantially less than the cancellation fee.
5)	For his/her own protection the passenger is advised to take out insurance
against cancellation of the travel contract or premature termination of
the cruise if this is not already part of the cruise package.
6)	Cancellation by the Passenger – Golf & Cruise voyages
	The following provisions apply to bookings for Golf & Cruise voyages(cruise plus golf basic packages) aboard the EUROPA and EUROPA 2:	If the Passenger cancels the contract for the basic package and/or additional golf courses before the start of the cruise, clause 9  1 to 9  5 hereof
shall apply.
	If the Passenger cancels the contract for the basic package and/or add­
itional golf courses after the start of the cruise or fails to present her/himself, the Passenger shall be liable for a flat-rate cancellation fee equal
to 95 % of the price of the basic package and/or the additional golfcourse in question. The Passenger may claim a waiver or reduction of thecancellation fee if he/she is able to prove to Hapag-Lloyd that HapagLloyd has suffered no loss as a result of the cancellation or that the loss
suffered is substantially less than the cancellation fee. These cancellation
provisions also apply to cancellations made due to sickness. There will be
no refund of fees if the basic package and/or additional course events
are not provided/held owing to adverse weather. It is not possible for the
Passenger to cancel individual course events that are part of the basic
package.
10. Changes of bookings and fare transfers1) Once the travel contract has been concluded, the Passenger has no legal
right to have changes made to the date, destination or starting point of
the cruise, the accommodation arrangements or means of transportation (change of booking). This does not apply if the change of booking isnecessary because Hapag-Lloyd has failed to provide to the Passenger
the pre-contractual information mandated by Art. 250 section 3 EGBGB
or because the information provided by Hapag-Lloyd under said legislation is in‑adequate or incorrect. In such cases, changes of bookings canbe made free of charge to the Passenger.
	In all other cases, if Hapag-Lloyd makes a change of booking at the
Passenger’s request despite not being legally obligated to do so, Hapag-

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Lloyd shall have the right to charge a re-booking fee of € 200 (US$ 240,
£ 180)* per person.
2) A change of booking within the 209-day period before the start of thecruise will be regarded as a cancellation by the Passenger combined witha new booking; and the provisions of clause 9 shall apply in respect of thecancelled booking. This does not apply in respect of change-of-booking
requests that involve only minimal costs on the part of Hapag-Lloyd.
3) If the Passenger wishes to cancel the travel contract, he/she shall havethe right to request a transfer of the contract to a nominated substitutepassenger. The effect of a transfer is that the substitute passenger succeeds to the Passenger’s rights and obligations under the contract with
Hapag-Lloyd alongside the Passenger. The Passenger and substitutepassenger are then jointly and severally liable for the cruise fare and any
additional costs incurred by Hapag-Lloyd as a result of the transfer.
Hapag-Lloyd may refuse to accept the transfer if the nominated substitute passenger does not meet the special requirements for the cruise or if
his/her participation would be in breach of applicable laws or regulations.
If the transfer is accepted, Hapag-Lloyd will charge a handling fee of atleast € 200 (US$ 240, £ 180)* per person.
4) Hapag-Lloyd shall have the right to pass on to the Passenger any fees
incurred in relation to changes or corrections made to names on air
tickets (as opposed to changes of passenger) after the tickets have been
issued.
5)	The above provisions do not affect the Passenger’s legal right under
section 651e BGB to demand by means of notice on a durable mediumthat a third party be allowed to succeed to his/her rights and obligations
under the package travel contract. Such a notice will be deemed to havebeen given in sufficient time if it is received by Hapag-Lloyd no later thanseven days prior to the start of the cruise.
11. Contract services not used
If, for reasons attributable to the Passenger, the Passenger does not use
certain individual cruise services despite Hapag-Lloyd being willing and able
to provide them in accordance with the contract, then the Passenger shallhave no right to a proportionate refund of the cruise fare unless the reasonsfor non-use of the services would have entitled him/her by law to cancel thetravel contract free of cost or terminate it. Hapag-Lloyd shall endeavour topass on to the Passenger the service-provider expenses it has saved as aresult of the Passenger’s non-use of services. This requirement does not
apply if the expenses in question were very minor.
12. Cancellation and termination by Hapag-Lloyd
Hapag-Lloyd may cancel the travel contract wholly or partially before thestart of the cruise or terminate the same wholly or partially after the beginning of the cruise in the following cases:a)	by giving advance notice received no later than four weeks before
the start of the cruise if Hapag-Lloyd does not receive the minimum
number of bookings stated in the cruise description or brochure. If prioreven to this it becomes apparent to Hapag-Lloyd that it cannot
achieve the required minimum number of bookings, Hapag-Lloyd shall
exercise its right of cancellation without delay. If the cruise is cancelled
for this reason, the Passenger shall receive an immediate refund of any
money paid towards the cruise fare. If, for the above reasons, HapagLloyd instead makes a change of booking at the request of the
Passenger, then the € 200 (US$ 240, £ 180)* per person; handling fee
specified in clause 10 shall not apply.
b)	without a period of notice, if, in the opinion of the master of the ship
following, where appropriate, consultation with the ship’s doctor, thePassenger– is unfit to travel because of illness, disability or for some other reason,– requires the support of an accompanying person but is travelling without such a person,– poses a danger to the health of other passengers, the ship’s crew andthe employees of Hapag-Lloyd,– has given false information when booking,– causes continuous or repeated disruption to the cruise in spite of being
warned to desist, or– breaches the terms of the contract to such a degree that immediatecancellation of the contract is justifiedc)	without a period of notice if the Passenger is pregnant and is or will bein the 24th or later week of pregnancy at the start of the cruise or willenter the 24th week of pregnancy during the cruise. For reasons of safety and the limited medical care available aboard its ships, Hapag-Lloydis unable to carry persons in the above stages of pregnancy. If the
Passenger is affected in this way but had no way of knowing this at thetime of booking, Hapag-Lloyd will refund any money already paid by the
Passenger toward the cruise, provided that the Passenger notifies HapagLloyd of her pregnancy as soon as she becomes aware of it. If the
Passenger culpably delays notifying Hapag-Lloyd, then Hapag-Lloyd shallhave the right to charge a cancellation fee in accordance with clause 9
hereof. Expectant mothers who are/will be less than 24 weeks pregnant
at the time of embarkation must produce a certificate from an appropriate medical specialist (gynaecologist) confirming that they are fit totravel in the territory covered by the cruise itinerary.
If the contract is terminated or cancelled for one of the reasons named inb) above, the Passenger may be excluded from part or all of the (rest ofthe) cruise. Hapag-Lloyd shall retain its right to claim payment of the cruise
fare; any expenses saved and any financial advantages Hapag-Lloyd may

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gain from making other use of the cancelled cruise services shall be deductedfrom the amount so claimed. Any additional costs for the Passenger’s return
journey shall be paid by the Passenger.
13. Duty to provide assistanceIf, for the reasons as per section 651k(4) BGB or for other reasons, thePassenger is in difficulties, then Hapag-Lloyd has a duty to provide assistance to the Passenger. This duty includes but is not limited toa)	providing suitable information regarding health services, local regulatory
authorities and consular support,b)	support with long-distance communication, andc)	support in looking for alternative travel options; this does not affectsection 651k(3) or section 651q(2) BGB.
14. Warranty1) If, during the cruise, the cruise service provided differs from that agreed
upon in the travel contract, the Passenger may seek redress from theship’s management, a local service provider or Hapag-Lloyd. The ship’s
management and local service-providers are not authorised to recognise
any claims as being valid. Hapag-Lloyd may refuse to remedy the defectif doing so would involve unreasonable expense. Alternatively, HapagLloyd may remedy the defect by substituting an equivalent service, e.g.
by engaging a different airline or vessel or by sailing a different route. The
Passenger may refuse to accept the substitute service if he/she cannot
be expected to accept it for good reasons that are readily apparent to
Hapag-Lloyd, including in particular if the substitute service would materially impair the overall quality of the cruise as booked.
2) The Passenger may, upon returning from the cruise, claim a fare reduction commensurate with the service reduction/defect suffered. The
Passenger will not be able to claim a fare reduction under section 651m
BGB or damages under section 651n BGB if he/she through fault on his /her part fails to notify Hapag-Lloyd of the cruise defect without delay.
3) If the Passenger wishes to exercise his/her right under section 651l BGB
to terminate the package travel contract owing to a cruise defect of thetype described in section 651i BGB which materially impairs the cruise,he/she must first give Hapag-Lloyd a reasonable period of time in whichto ­remedy the defect. The only circumstances in which the Passenger canterminate the contract without first allowing Hapag-Lloyd time to remedy the defect are where Hapag-Lloyd refuses to remedy the defect orwhere immediate remediation is necessary. If the contract is terminatedin this manner, the Passenger shall nonetheless retain his/her right to be
returned to the place of departure, provided that return to the place of
departure was included in the contract. The Passenger shall pay thatpart of the fare for the cruise that relates to services he/she has used
unless said services were completely without value to him/her.
4) If Hapag-Lloyd is responsible for a circumstance which results in a defectin the cruise, the Passenger may claim compensation irrespective of thefare reduction or termination of the contract. If the cruise is rendered
unviable for the Passenger or considerably impaired by such a circumstance, the Passenger may also claim reasonable compensation in theform of money for wasted holiday time.
15. Liability of Hapag-Lloyd
1) General liability	
If the cruise is not provided in accordance with the contract, thePassenger shall give notice of the defect to and seek redress from theship’s management, a local service provider, the travel agency via which
he/she booked the cruise or Hapag-Lloyd.
a) Maximum liability
	The contractual liability of Hapag-Lloyd for damage other than loss oflife, bodily injury or injury to health shall be limited in total to three times
the cruise fare unless the damage was caused through culpable conduct.
The same shall apply if the damage in question was caused solely by aservice provider engaged by Hapag-Lloyd. For all compensation claims in
tort against Hapag-Lloyd that are not the result of culpable conduct,
Hapag-Lloyd’s liability for damage to property shall be limited to threetimes the cruise fare. These limits define the maximum amounts forwhich Hapag-Lloyd can be held liable per Passenger per cruise. Anyclaims that the Pas­senger may have on the basis of international agreements are unaffected by this. In this regard, passengers are advised fortheir own protection to take out travel accident and baggage insurance for the cruise.
b) Obligation to cooperate	
The Passenger is required in particular to lodge his/her complaints
immediately with the ship’s management or the local service provider.
The latter are authorised to find a remedy if a remedy is possible anddoes not involve unreasonable expense; they are not, however, authorised to recognise any claims as being valid. If it is not possible to contact
a local service provider, the Passenger must notify the ship’s management or Hapag-Lloyd of the complaint without delay. If the Passenger
fails to meet these requirements through his/her own fault, he/she shallforfeit the relevant claims.
c) Statutory claims
	Notwithstanding the provisions of clause 15  1  a) the exclusions and limitations of liability contained in these Terms and Conditions shall apply to
all claims for damages by the Passenger, whether these are based on thetravel contract or other legal provisions.
d) Non-assignability of claims
	Passengers may not assign claims against Hapag-Lloyd wholly or partially to third parties without the consent of Hapag-Lloyd.

2) Limitation of liabilitya) General	Claims for damages against Hapag-Lloyd shall be limited or excluded if
and to the extent that, under international agreements (or statutory
provisions based on such) which are applicable to the services to berendered by a service provider, claims for damages against that service
provider may only be asserted under certain conditions or restrictions or
are excluded under certain conditions.
b) Liability for voyages by ship	If, on voyages by ship, Hapag-Lloyd is acting in the capacity of a contracting or actual carrier, its liability shall be subject to the applicablespecific international agreements or the statutory provisions based onthese (e.g. German Commercial Code [HGB], German Inland
Waterways Act [BinSchG]).
c) Liability as a contracting air carrier	If Hapag-Lloyd is acting in the capacity of a contracting air carrier, its
liability shall be subject to the German Air Traffic Act (LuftVG), EU law,to the Warsaw Convention as amended by the Hague Protocol or otherprotocol, or to the Montreal Convention, depending on which provisions
apply. Notwithstanding the preceding provisions, Hapag-Lloyd accepts
no liability whatsoever for indirect or con­sequential loss unless said loss
was caused grossly negligently or intentionally by Hapag-Lloyd or its
vicarious agents.
	In the case of scheduled flights not included in the cruise fare, HapagLloyd only has the status of an agent. Flights of this type are marked in
the travel documentation as “individuell vermittelter Flug” (“stand-alone,
third-party flight”). In these cases, the company acting as the carrier shallbe liable for performing the service of carriage, and the flight will be subject to that carrier’s terms and conditions of carriage, including its rules
on cancellation.
	In all other respects, all flights offered by Hapag-Lloyd shall be governedby the current version of the general and special terms and conditions ofcarriage of the actual air carrier.
d) Valuables
	Hapag-Lloyd accepts no liability whatsoever for damage to or loss of
personal effects (e.g. photographic and filming equipment, clothing,jewellery or other valuables) caused by theft, misplacement of any kind,or excessive physical loads or stresses occurring off the vessel; exceptedfrom this ex­clusion of liability are cases in which the damage or loss is theresult of intentional or grossly negligent conduct on the part of HapagLloyd. Hapag-Lloyd likewise excludes all liability for damage to or loss of
personal effects while in storage or in transit in vehicles used for shore
excursions or transfers; excepted from this exclusion are cases in which
the damage or loss is the result of intentional or grossly negligent conduct on the part of Hapag-Lloyd.
	Hapag-Lloyd’s liability for damage to or loss of cabin baggage is as per
the relevant provisions of the German Commercial Code (HGB).
Jewellery, cash and other valuables should be carried in hand baggage(and not in checked baggage).
e) Third-party services
	Hapag-Lloyd shall not be held liable for service disruptions, personal
injury or damage to property arising in relation to services which are
merely brokered as third-party services (e.g. brokered excursions, sporting events, visits to theatres, exhibitions), provided that said third-party
services are expressly identified as such in the cruise brochure and booking confirmation in such a clear and unequivocal manner, along withdetails of the identity of the brokering contracting party, that it is readily apparent to the Passenger that they do not form part of the cruise
package provided by Hapag-Lloyd and that they have been selected
separately. This does not affect sections 651b, 651c, 651w or 651y BGB.
	However, Hapag-Lloyd shall be liable for losses suffered by the Passenger
if and to the extent that said losses were caused by breach of information, explanation or organization obligations on the part of Hapag-Lloyd.

17. Defences and limitations of liability for employees
and authorised representatives
If a claim is made against an employee or authorised representative ofHapag-Lloyd for loss or damage that has occurred in relation to carriage,
the employee or representative concerned shall have the right to invoke thedefences and limitations of liability available to Hapag-Lloyd under theseTerms and Conditions of Travel, provided that he/she can prove that he/she
was acting in the discharge of his /her duties.
18. Refusal of permission to disembark; cost of onward carriage
If the Passenger is refused entry to or permission to disembark in a chosen
port or country and/or the Passenger’s baggage is refused entry to said
port or country, then Hapag-Lloyd may carry the Passenger and/or the
Passenger’s baggage to another port or country where the vessel calls andland them there. The Passenger shall pay Hapag-Lloyd the fare for thisonward journey and reimburse any other expenses in connection therewith.
Any such onward carriage shall be subject to these Terms and Conditions.
19. General average
The Passenger is not obliged to pay General Average contributions forobjects he/she has brought on board the ship (section 588 HGB). The
Passenger has no right to compensation under General Average proceedings.
20. Assistance to ships in distress; salvage; carriage of cargo
Hapag-Lloyd is entitled to use the ship employed for the cruise to renderassistance to other vessels, to tow or salvage other vessels, and to carry
cargo of any kind. All activities of this kind, whether previously announced
or not, shall be deemed part of the cruise.
21. Court of jurisdiction
Any dispute arising under these Terms and Conditions or from any otherrelationship between the Passenger and Hapag-Lloyd can only be brought
exclusively in the city of Hamburg, Germany, where Hapag-Lloyd has its
registered office.
Hapag-Lloyd does not participate in the voluntary procedure for alternative
dispute resolution for customer disputes in accordance with the Customer
Dispute Resolution Law (Verbraucherstreitbeilegungsgesetz).
22. Applicable law
The relationship between the Passenger and Hapag-Lloyd, whether contractual or otherwise, shall be subject solely to German law.
23. Severability
If any provision of these Terms and Conditions is or becomes invalid or
unenforceable, then that provision shall be severed and the remaining provisions shall remain valid and enforceable.
24. Pricing subject to change
The information and prices in the brochure for the cruise are subject tochange without notice. The booking confirmation shall be definitive of terms
and prices.
It is legally permissible to change published prices prior to conclusion of a
travel contract, particularly if, f­ollowing publication of the brochure, achange becomes necessary for the following reasons:a)	there is a change in the cost of carriage, the charges payable for certain
services such as port and airport fees, or the exchange rate applicable tothe ­relevant cruise, orb)	the continued availability of a package cruise described in the brochureand requested by the Passenger can only be maintained if Hapag-Lloyd,
following publication of the brochure, purchases additional tourism services (booking allotments) from external providers.
25. Assertion of claims: addressee, information on alternative dispute
resolution1)	Any claims that the Passenger has under section 651i(3) Nos. 2, and 4–7
BGB are assertable against Hapag-Lloyd. Claims can also be asserted
via the agency that the Passenger used to book the package cruise. It is
recommended that claims be asserted by notification on a durable
medium.
2)	Hapag-Lloyd advises that it does not use the voluntary alternative dispute resolution system provided for consumer disputes under theConsumer Dispute Resolution Act (VSBG). If, following the printing ofthese Terms and Conditions of Travel, use of an alternative consumer
dispute resolution system becomes mandatory for Hapag-Lloyd, HapagLloyd will inform the customer in an appropriate manner.

3)	Exclusion of claims and limitation period for delayed and damaged­baggage in the case of air travela)	If, on arrival at a destination by air, the Passenger becomes aware thishis /her baggage has been lost, is damaged or delayed, then, in order topursue redress, he/she is required by aviation law to notify the relevant
airline without delay at the destination airport by filing a Property
Irregularity Report (PIR). Under international aviation agreements, airlines and Hapag-Lloyd have the right to refuse compensation if no PIR
has been filed. The PIR must be filed within seven days of baggage
receipt in the case of damage, and within 21 days of receipt in the caseof delay.
b)	Any loss of, damage to or incorrect routing of baggage must also bereported without delay to Hapag-Lloyd, its representative/contact pointor the agency which arranged the travel. Compliance with this obligation
is not a substitute for filing a PIR with the airline within the required
limitation periods, as described in paragraph a) above.

*The currency in which the travel price has been or is to be paid
is authoritative.

16. Protection in the event of insolvency
Hapag-Lloyd has taken due measures to ensure that the Passenger will bereimbursed for the fare paid for the cruise and any necessary expenses forthe return journey in the event that Hapag-Lloyd becomes insolvent andthe cruise services are not performed as a result of said insolvency. A refund
security certificate can be found at the end of the booking confirmation
document.

Organiser
Hapag-Lloyd Cruises, a TUI Cruises GmbH company
Heidenkampsweg 58, 20097 Hamburg, Germany
Phone: +49 40 307030-0, Fax: +49 40 307031-0, www.hl-cruises.com

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