7 DEALER MANUAL FOR
DP C230.CAN
DEALER MANUAL FOR DISPLAYCONTENT
7.1 Important Notice2

7.7.3 	Headlights / backlighting

5

7.2 Introduction of Display

2

7.7.4 	Walk Assistance6

7.3 Product Description

3

7.7.5 Selection Mode

6

7.3.1 	Specifications

3

7.7.6 	Display of battery capacity7

7.3.2 	Functions Overview

3

7.7.7 	USB charging function

7

7.4 Display Installation

3

7.5 Display

4

7.6 Key Definition

4

7.8.1 	“Setting”

8

7.7 Normal Operation

5

7.8.2 	“Information”

10

7.7.1 	Switching the System ON/OFF

5

7.9 Error Code Definition

12

7.7.2 	Selection of Support Levels

5  BF-DM-C-DP C230-EN November 2019

7.7.8 	SERVICE

7.8 Settings

1

7

8

7.1 IMPORTANT NOTICE• If the error information from the display
cannot be corrected according to the instructions, please contact your retailer.

• Please use this product with care.
• Do not use thinners or other solvents toclean the display. Such substances candamage the surfaces.

• The product is designed to be waterproof. It
is highly recommended to avoid submerging
the display under water.

• Warranty/guarantee is not included due towear and normal use and aging.

• Do not clean the display with a steam jet,high-pressure cleaner or water hose.

7.2 INTRODUCTION OF DISPLAY• Model: DP C230.CAN BUS• The label marking is as follows:• The housing material is ABS and acrylic:

Note: Please keep the QR code label attachedto the display cable. The information from theLabel is used for a later possible software
update.

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BF-DM-C-DP C230-EN November 2019  

7.3 PRODUCT DESCRIPTION• Motor input power indicator.

• Operating temperature: -20℃~45℃• Time display for total journeys.

• Storage temperature: -20℃~50℃• Kilometer stand (including single-trip
distance, total distance and remaining
distance).

• Waterproof: IP65
• Bearing humidity: 30%-70% RH• Walk assistance.

7.3.2 Functional Overview• Setting the support levels.

• Speed display (including top speed andaverage speed, switching between km andmiles).

• Energy consumption indicator CALORIES(Note: If the display has this function).
• Display for the remaining distance.

• Battery capacity indicator.

(Depends on your riding style)• Automatic sensors explanation of the lighting system.

• USB charging function.

• Brightness setting for backlight.

7.4 DISPLAY INSTALLATION
1.

Open the clamps of display and place thedisplay on to the handlebar in the correct
position. Now with M3*10 screws tighten
the display into position. Torque requirement: 1 N.m. (it is suitable for handlebar:∮22.2 cm)  BF-DM-C-DP C230-EN November 20192.

3

Please link the display to the EB-BUS cable.

DEALER MANUAL FOR DISPLAY• Indication of performance support.

7.3.1 Specifications

7.5 DISPLAY
1

1

The display shows
this symbol, if thelight is on. USB charging indicator displays
the icon , if an external USB device isconnected to the display.

2

Speed display in real time.

3

Trip: Daily kilometers (TRIP) - Total kilometers(ODO) - Top speed (MAX) - Average speed(AVG) - Range (RANGE) - Output power(POWER) - Energy Consumption (CALORIES) Travel time (TIME).

4

Support level/ Walking assistance5

Display of battery capacity in real time.

6

Unit switching between km and miles.

7

Service: Please see the service section

5
6
2

3
4

7

7.6 KEY DEFINITION

System On/Off
OK/Enter
Up
Down

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BF-DM-C-DP C230-EN November 2019  

7.7 NORMAL OPERATION
Press and holdoff the system.

(>2S) on the display to turn on the system. Press and hold(>2S) again to turnIf the "automatic shutdown time" is set to 5 minutes it can be set with the "Auto Off" function See"Auto Off", the display will automatically be turned off within the desired time when it is not in
operation. If the password function is enabled, you must enter the correct password to to use thesystem.

7.7.2 Selection of Support Levels
When the display is turned on, press theor(<0.5S) button to switch to the support level, thelowest level is 0, the highest level is 5. When the system is switched on, the support level starts inlevel 1. There is no support at level 0.

7.7.3 Headlights / backlighting
Hold the(>2S) button to activate the headlight and taillights.

Hold the(>2S) button again to turn off the headlight. The brightness of the backlight can be set
in the display settings "Brightness". If the display /Pedelec is switched on in a dark environment,
the display backlight/headlight will automatically be switched on. If the display backlight/headlighthas been manually switched off, the automatic sensor function is deactivated. You can only turn on
the light manually. After switching on the system again.

  BF-DM-C-DP C230-EN November 2019

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DEALER MANUAL FOR DISPLAY

7.7.1 Switching the System ON/OFF

7.7.4 Walk Assistance
The Walk assistance can only be activated with a standing pedelec.
Activation: Press the
button until this symbol
appears. Next hold down the
button whilst
thesymbol is displayed. Now the Walk assistance will activate. The symbol
will flashes andthe pedelec moves approx. 6 km/h. After releasing the
button, the motor stops automatically andswitches back to level 0.

7.7.5 Selection Mode
Briefly press the(0.5s) button to see the different trip modes.

Trip: daily kilometers (TRIP) - total kilometers (ODO) - Maximum speed (MAX) - Average speed (AVG)- Range (RANGE) - Energy consumption (CALORIES(only with torque sensor fitted)) - Input power(POWER) - Travel time (TIME).

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BF-DM-C-DP C230-EN November 2019  

The indicator displays the capacity in real time, when battery is fully charged, it shows 100%, if it
is less than 5%, then the outline of indicator will flash, that means the battery needs to be charged
immediately.

7.7.7 USB charging function
USB charging indicator displays the icon and start to charge, if an external USB device isconnected to the display. (max. Voltage is 5v, max. Current is 500 mA)

7.7.8 SERVICE
The display shows "Service" as soon as a certain number of kilometers or battery charges has beenreached. With a mileage of more than 5000 km (or 100 charge cycles), the “Service" function isdisplayed on the display. Every 5000 km the display "SERVICE" is displayed every time. This function
can be set in the display settings.

  BF-DM-C-DP C230-EN November 20197

DEALER MANUAL FOR DISPLAY

7.7.6 Display of battery capacity

7.8 SETTINGS
7.8.1 “Setting”

After the display is turned on, press theandbutton (>2S) synchronously, toaccess the “SETTINGS” menu. By pressing
theorbutton (<0.5S) , you can select:
Setting, Information or EXIT. Then press the
button (<0.5S) to confirm your selected
option.

Press theorbutton (<0.5S) to select"Setting", and then briefly press the
button (<0.5S) to access the following
selections.

Or select "EXIT" and press the
button(<0.5S) to return to the main menu, or select"BACK" and the
button (<0.5S) toreturn to the Settings interface.
If no button is pressed within 20 seconds,
the display will automatically return to themain screen and no data will be saved.
7.8.1.1 “TRIP Reset” Reset mileage
Press theorbutton (<0.5S) to highlight “TRIP Reset” in the Setting menu, andthen press(<0.5S) to select. Then with
theorbutton choose between “YES”
or “NO”. Once you have chosen your desired selection, press the
button (<0.5S)
to save and exit to the "Setting" interface.
7.8.1.2 “Unit” Selections in km/Miles

You can synchronously press theandbutton (>2S) at any time, to return tothe main screen.

Press theorbutton (<0.5S) to highlight “Unit” in the Setting menu, and thenpress thebutton (<0.5S) to select. Thenwith theorbutton choose between“Metric” (kilometer) or “Imperial” (Miles).
Once you have chosen your desired selection, press the
button (<0.5S) to saveand exit to the "Setting" interface.

By pressing the BACK button in the display or information menu you can get to
Settings Selection Menu.

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BF-DM-C-DP C230-EN November 2019  

press the
button (<0.5S) to save and exit
to the "Setting" interface.

Press theor(<0.5S) button to highlight “Sensitivity” in the Setting menu, andthen press(<0.5S) to select. Then with
theorbutton choose between "0"/ " 1" / " 2"/ "3" / "4"/ "5". Once you havechosen your desired selection, press the
button (<0.5S) to save and exit to the"Setting" interface.

7.8.1.6 “Vibration” Selection vibration
function
Press theorbutton (<0.5S) to highlight “Vibration” in the Setting menu, andthen press(<0.5S) to select. Then with
theorbutton choose between “ON”
and “OFF”. Once you have chosen your desired selection, press the
button (<0.5S)
to save and exit to the "Setting" interface.

7.8.1.4 “Brightness” Display brightness
Press theorbutton (<0.5S) to highlight “Brightness” in the Setting menu. Thenpress(<0.5S) to select. Then with theorbutton choose between "100%" /"75%" / "50%" /" 30%"/"10%" . Once you
have chosen your desired selection, press
thebutton (<0.5S) to save and exit tothe "Setting" interface.

7.8.1.7 “Service” Switching thenotification on and off
Press theorbutton (<0.5S) to highlight “Service” in the Setting menu, and thenpress(<0.5S) to select. Then with theorbutton choose between “ON” and“OFF”. Once you have chosen your desired
selection, press the
button (<0.5S) tosave and exit to the "Setting" interface.

7.8.1.5 “Auto Off” Set Automatic systemswitch off time
Press theorbutton (<0.5S) to highlight “Auto Off” in the Setting menu, andthen press(<0.5S) to select. Then with
theorbutton choose between “OFF”,"9"/"8"/"7"/"6"/"5"/"4"/"3" /"2"/"1", (Thenumbers are measured in minutes). Onceyou have chosen your desired selection,  BF-DM-C-DP C230-EN November 2019

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DEALER MANUAL FOR DISPLAY

7.8.1.3 “Sensitivity” Automatic Headlightsensitivity

7.8.2 “Information”

The "Speed Limit” cannot be changed, thisinformation is here to be viewed only.

Once the system is turned on, Press theandbutton (>2S) synchronously, toaccess the "SETTINGS" menu. Pressorbutton (<0.5S) to select "Information", andthen press the
button (<0.5S) to confirm
your selection.

7.8.2.3 Battery Information
Press theorbutton (<0.5S) tohighlight “Battery Info.” in the Information
menu, and then press(<0.5S) to select.
Press theorbutton (<0.5S) to view
the battery info. Once you have viewed yourdesired information, press the
button(<0.5S) to exit to the "Information" interface.

7.8.2.1 Wheel Size
Press theorbutton (<0.5S) to highlight “Wheel Size” in the Information menu,
and then press(<0.5S) to select. Thenpress thebutton (<0.5S) to exit to the"Information" interface.

Content

Explanationb01

Current temperature indegrees (°C)

b04

Total Voltage (V)The "Wheel Size” cannot be changed, thisinformation is here to be viewed only.

b06

Discharge Current (A)b07

Remaining Capacity (mAh)b08

Full charged Capacity (mAh)b09

Default Loader Status (%)

b10

Instant charge (%)

b11Charging cycles (number)b12

Maximum time in which no
charge was made (Hr)b13

Last Uncharged Time (Hr)d00

Total Cell Number (individual)

d01 - d10

Cell Voltage 1 to 10 (m/V)

7.8.2.2 Speed Limit
Press theorbutton (<0.5S) to highlight “Speed Limit” in the Information menu,
and then press(<0.5S) to select. Thenpress thebutton (<0.5S) to exit to the"Information" interface.
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BF-DM-C-DP C230-EN November 2019  

Explanation

HW

Hardware Version

SW

Software Version

7.8.2.6 Torque Information
Press theorbutton (<0.5S) to highlight "Torque Info", and then press the(<0.5S) button to confirm. Once you haveviewed your desired information press the
button (<0.5S) to exit to the "Information" interface.

NOTE: If no data is detected, "--" is displayed.
7.8.2.4 Controller Information
Press theorbutton (<0.5S) tohighlight "Ctrl Info", and then press the
button (<0.5S) to confirm. Once you haveviewed your desired information press the
button(<0.5S) to exit to the "Information" interface.

7.8.2.7 Error CodePress theor(<0.5S) button and select“Error Code”, and then press the
button(<0.5S) to confirm. It shows error information for the last ten errors of the pedelec.
Error code "00"means that there is no error.
Once you have viewed your desired information press the
button (<0.5S) to exit tothe "Information" interface.

7.8.2.5 Display Information
Press theorbutton (<0.5S) to highlight "Display Info", and then press the(<0.5S) button to confirm. Once you haveviewed your desired information press the
button (<0.5S) to exit to the "Information" interface.

  BF-DM-C-DP C230-EN November 2019

NOTE: delete the error message
If you enter into the interface of error
message, press and hold the button,andat the same time, you can delete theerror message.

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Content

7.9 ERROR CODE DEFINITION
The display can show the errors of a pedelec. If an error is detected, the error code appears on the display andone of the following error codes will be displayed.
Note: Please read the description of the error code carefully. If you see the error code, restart the system first. If the
problem is not resolved, please contact your dealer.

Error

Declaration

04

The throttle has fault.

05

The throttle is not back in its
correct position.

07

Overvoltage protection

Troubleshooting
1. Check the connector and cable of the throttle are
not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still nofunction please change the throttle.
Check the connector from the throttle is correctly
connected. If this does not solve the problem, pleasechange the throttle.
1. Remove and re-Insert the battery to see if it
resolves the problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
1. Check all connectors from the motor are correctly
connected.

08

Error with the hall sensor signal
inside the motor

09

Error with the Engine phase’s

10

The temperature inside the engine has reached its maximum
protection value

11

The temperature sensor inside
the motor has an error

Please change the motor.

12Error with the current sensor in
the controller

Please change the controller or contact your supplier.

2. If the problem still occurs, please change themotor.
Please change the motor.
1. Turn off the system and allow the Pedelec to cooldown.
2. If the problem still occurs, please change themotor.

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BF-DM-C-DP C230-EN November 2019  Declaration

13

Error with the temperature
sensor inside of the battery

14

The protection temperatureinside the controller has reached
its maximum protection value

15

Error with the temperature
sensor inside the controller

Troubleshooting
1. Check all connectors from the battery are correctly
connected to the motor.
2. If the problem still occurs, please change theBattery.
1. Allow the pedelec to cool down and restart thesystem.
2. If the problem still occurs, please change thecontroller or contact your supplier.
1. Allow the pedelec to cool down and restart thesystem.
2. If the problem still occurs, Please change the controller or contact your supplier.
1. Restart the system
2. Check that the magnet attached to the spoke isaligned with the speed sensor and that the distanceis between 10 mm and 20 mm.
3. Check that the speed sensor connector is connected correctly.

21

Speed sensor Error

4. Connect the pedelec to BESST, to see if there is asignal from the speed sensor.
5. Using the BESST Tool- update the controller to see
if it resolves the problem.
6. Change the speed sensor to see if this eliminates
the problem. If the problem still occurs, pleasechange the controller or contact your supplier.
1. Check that all connections are connected correctly.

25

Torque signal Error  BF-DM-C-DP C230-EN November 2019

2. Please connect the pedelec to the BESST system tosee if torque can be read by the BESST tool.
3. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change thetorque sensor or contact your supplier.

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Error

Error

Declaration

Troubleshooting
1. Check that all connections are connected correctly.

26

Speed signal of the torquesensor has an error

2. Please connect the pedelec to the BESST system tosee if speed signal can be read by the BESST tool.
3. Change the Display to see if the problem is solved.
4. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change thetorque sensor or contact your supplier.

27

Overcurrent from controller

Using the BESST tool update the controller. If the
problem still occurs, please change the controller orcontact your supplier.
1. Check all connections on the pedelec are correctly
connected.
2. Using the BESST Tool run a diagnostics test, to see
if it can pinpoint the problem.

30

Communication problem

3. Change the display to see if the problem is solved.
4. Change the EB-BUS cable to see if it resolves the
problem.
5. Using the BESST tool, re-update the controller
software. If the problem still occurs please change
the controller or contact your supplier.

33

Brake signal has an error(If brake sensors are fitted)

1. Check all connectors are correctly connected on
the brakes.
2. Change the brakes to see if the problem is solved.
If problem continues Please change the controller orcontact your supplier.

35

Detection circuit for 15V has
an error

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

36

Detection circuit on the keypad
has an error

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

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BF-DM-C-DP C230-EN November 2019  Declaration

Troubleshooting

37

WDT circuit is faulty

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

41

Total voltage from the battery is
too high

Please change the battery.

42

Total voltage from the battery is
too low

Please Charge the battery. If the problem still occurs,
please change the battery.

43

Total power from the battery
cells is too highPlease change the battery.

44

Voltage of the single cell is toohighPlease change the battery.

45

Temperature from the battery is
too high

Please let the pedelec cool down.

46

The temperature of the battery
is too low

Please bring the battery to room temperature. If the
problem still occurs, please change the battery.

47

SOC of the battery is too highPlease change the battery.

48

SOC of the battery is too low

Please change the battery.

61

Switching detection defect62

Electronic derailleur cannot
release.

71

Electronic lock is jammed

81

Bluetooth module has an error

If problem still occurs, please change the battery.

1. Check the gear shifter is not jammed.
2. Please change the gear shifter.
Please change the derailleur.
1. Using the BESST tool update the Display to see if it
resolves the problem.
2. Change the display if the problem still occurs,
please change the electronic lock.
Using the BESST tool, re-update the software onto
the display to see if it resolves the problem.
If not, Please change the display.

  BF-DM-C-DP C230-EN November 201915

DEALER MANUAL FOR DISPLAY

Error

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BF-DM-C-DP C230-EN November 2019