7 DEALER MANUAL FOR
DP C244.CAN/ DP C245.CAN
DEALER MANUAL FOR DISPLAYCONTENT
7.1 Important Notice2

7.7.3 	Multifunction Selection

7

7.2 Introduction of Display

2

7.7.4 	Headlights / Backlighting

7

7.3 Product Description

3

7.7.5 	Walk Assistance7

7.3.1 	Specifications

3

7.7.6 Battery Capacity Indication

8

7.3.2 	Functional Overview

3

7.7.7 	USB Charge Function

8

7.7.8 Bluetooth Function

8

7.4 Display Installation

4

7.5 Display

5

7.6 Key Definition

5

7.8 Settings
7.8.1 	"Display Setting"99

7.7 Normal Operation

6

7.8.2 	"Information"

11

7.7.1 	Power ON/OFF

6

7.9 Error Code Definition

13

7.7.2 	Power Assist Mode Selection

6

7.10 Warn Code Definition

17  BF-DM-C-DP C244-EN July 20221

7.1 IMPORTANT NOTICE• If the error information from the display
cannot be corrected according to the instructions, please contact your retailer.

• Please use this product with care.
• Do not use thinners or other solvents toclean the display. Such substances candamage the surfaces.

• The product is designed to be waterproof. It
is highly recommended to avoid submerging
the display under water.

• Warranty is not included due to wear andnormal use and aging.

• Do not clean the display with a steam jet,high-pressure cleaner or water hose.

7.2 INTRODUCTION OF DISPLAY• Model: DP C244.CAN/ DP C245.CAN• The label marking is as follows:• The housing material is ABS; the LCD display
windows is made of tempered glass:Note: Please keep the QR code label attachedto the display cable. The information from theLabel is used for a later possible software
update.

2

BF-DM-C-DP C244-EN July 2022  7.3 PRODUCT DESCRIPTION• CAN communication protocol• Operating temperature: -20℃~45℃• Speed indication (including the real-time
speed, max. speed and average speed)• Storage temperature: -20℃~60℃• Waterproof: IP65

• Unit switching between km and mile

• Storage Humidity: 30%-70% RH• Battery capacity indicaton• Automatic sensors explanation of the lighting system• Brightness setting for backlight• 6 power assist modes• Mileage indication (including single-trip
distance TRIP and total distance ODO, thehighest mileage is 99999)• Intelligent indication (including remaining
distance RANGE and energy consumption
CALORIE)• Error code indication• Walk assistance• USB charge (5V and 500mA)• Service indication• Bluetooth Function (only in DP C245.CAN)  BF-DM-C-DP C244-EN July 2022

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DEALER MANUAL FOR DISPLAY

7.3.2 Functional Overview

7.3.1 Specifications

7.4 DISPLAY INSTALLATION
1.

Open the clamp of display and place
the display on to the handlebar in
the correct position. Now with M3*8
screw C tighten the display. Torquerequirement: 1N.m.

3.

Connect the 5-pin EB-BUS connector
and 6-pin control unit connector withthe display main body.

A. Display main body

C. M3*12 screw

B. Handlebar

A. 5-pin
A. 5-pin
EB-BUS
connector
EB-BUS
connector

B. 6-pin
B. 6-pin
controlunit connector
controlunit connector

Note: The diameter of diaplay clamp
is Φ35mm. According to the diameter of the handlebar you can choose
whether to need a rubber ring (Φ22.2, Φ 25.4 or Φ 31.8).
2.

Open the clamp of control unit andplace it on to the handlebar in the correct position. Now with M3*8 screw
C tighten the control unit. Torquerequirement: 1N.m.

A. Control unit

B. Handlebar
C. M3*8 screw

Note: The diameter of control unit
clamp is Φ 22.2mm.

4

BF-DM-C-DP C244-EN July 2022  7.5 DISPLAY
2

3

4
7

5

1

Headlight indication2

USB charge indication

3

Service indication

4

Bluetooth indication(only light up in DP C245.CAN)

8

6

5

Power assist mode indication

6

Multifunction indication

7

Battery capacity indication8

Speed in real-time

7.6 KEY DEFINITION
Up/ Headlight
Power on/off
Down/ Walk assistance  BF-DM-C-DP C244-EN July 2022

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DEALER MANUAL FOR DISPLAY

1

7.7 NORMAL OPERATION
7.7.1 Power ON/OFF
Press

and hold (>2S) to power on the HMI, and the HMI begin to show the boot up LOGO.

Press

and hold (>2S) again to power off the HMI.

If the automatic shutdown time is set to 5 minutes (set in function "Auto Off"), the HMI will be automatically turned off within this set time, when it is not operated.

7.7.2 Power Assist Mode Selection
When HMI powers on, briefly pressorto select the power assist mode and change theoutput power. The lowest mode is E, the highest mode is B (which can be set). On the default ismode E, number “0”means no power assistance.
Mode

Color

Definition

Eco

green

the most economic mode

Tour

blue

the most economic modeSportindigothe sport mode

Sport+

red

the sport plus mode

Boost

purplethe strongest sport mode

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BF-DM-C-DP C244-EN July 2022  

Briefly press

button to switch the different function and information.

Circularly show single trip distance (TRIP,km) → total distance (ODO,km) → maximum speed (MAX,km/h) → average speed (AVG,km/h) → remaining distance (Range,km) → riding cadence (Cadence,rpm)→ energy consumption (Cal,KCal) → riding time (TIME,min) →cycle.

7.7.4 Headlights / Backlighting
Press and hold(>2S) to turn on the headlight and reduce the backlight brightness.

Press and hold(>2S) again to turn off the headlight and increase the backlight brightness.

The brightness of backlight can be set in function“Brightness” within 5 levels.

7.7.5 Walk Assistance
Note: The walk assistance can only be activated with a standing pedelec.
Briefly press
button until this symbol
appears. Next keep pressing the
button until the
walk assistance is activated and thesymbol is flashing.(If no speed signal is detected, thereal-time speed is shown as 2.5km/h.) Once releasing the
button, it will exit the walk assistanceand thesymbol stops flashing. If no operation within 5s, the display will automatically return to
0 mode.

  BF-DM-C-DP C244-EN July 2022

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DEALER MANUAL FOR DISPLAY

7.7.3 Multifunction Selection

7.7.6 Battery Capacity Indication
The percentage of current battery capacity
and total capacity is displayed from 100% to
0% according to the actual capacity.

7.7.7 USB Charge Function
When the HMI is off, insert the USB device
to the USB charging port on the HMI, andthen turn on HMI to charge. When the HMI
is on, it can direct charge for USB device. themaximum charging voltage is 5V and the
maximum charging current is 500mA.

No.

Function

1

Speed

2

Battery capacity

3

Support level

4

Battery info.

5

Sensor signal

6

Remaining distance

7

Energy consumption

8

System part info.

9

Current

10

Heartbeat

11

Single distance12

Total distance13

Headlight status

14

Error code

7.7.8 Bluetooth Function
Note: Only DP C245.CAN is the Bluetoothversion.
DP C245 equipped with Bluetooth 5.1 canbe connected to the Bafang Go+ APP.

(Bafang Go+ for AndroidTM and iOSTM )This display can be connected to the SIGMA
heartbeat band and shows it on display, andcan also send data to the mobile phone.
The data that can be sent to the mobile
phone are as follow:

8

BF-DM-C-DP C244-EN July 2022  7.8 SETTINGS
Then select the automatic Off time as “OFF”/“1”/“2”/“3”/“4”/“5”/“6”/“7”/“8”/“9”/“10”with theorbutton. Once you havechosen your desired selection, press the
button (<0.5S) to save and exit back to the"Setting" interface.

Note: “OFF” means the "Auto Off" function
is off.

7.8.1 “Setting” interface

7.8.1.3 “Brightness” Display brightness

After the HMI powered on, press and holdandbutton to enter into the settinginterface. Briefly press (<0.5S)ortoselect "Setting" and then briefly press(<0.5S) to confirm.

Briefly pressorto select “Brightness”, and briefly press
to enter into theitem. Then select the percentage as “100%”/ “75%” / “50%” / “25%” with theorbutton. Once you have chosen yourdesired selection, press the
button(<0.5S) to save and exit back to the "Setting"interface.

7.8.1.1 “Unit” Selections in km/Miles
Briefly pressorto select “Unit”, andbriefly press
to enter into the item. Thenchoose between “Metric” (kilometer) or“Imperial” (mile) with theorbutton.
Once you have chosen your desired
selection, press the
button (<0.5S) tosave and exit back to the "Setting" interface.

7.8.1.4 “AL Sensitivity” Set light sensitivity
Briefly pressorto select “AL
Sensitivity”, and briefly press
to enterinto the item. Then select the level of thelight sensitivity as “OFF”/“1”/ “2”/“3”/“4”/“5”with theorbutton. Once you havechosen your desired selection, press the
button (<0.5S) to save and exit back to the"Setting" interface.

Note: If you choose "Metric", all the data
displayed on the HMI are metric.
7.8.1.2 “Auto Off” Set automatic Off time
Briefly pressorto select “Auto Off”,
and briefly press
to enter into the item.

  BF-DM-C-DP C244-EN July 2022

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DEALER MANUAL FOR DISPLAY

After the HMI powered on, press and holdandbutton (at the same time) to enter into
the setting interface. Briefly press (<0.5S)
orbutton to select “Setting”,“Information”
or “Exit” , then briefly press (<0.5S)
buttonto confirm.

Note: “OFF” means light sensor is off. Level
1 is the weakest sensitivity and level 5 is thestrongest sensitivity.

Note: The default setting is OFF. If the ODO
is more than 5000 km, the "Service" indication and mileage indication will flash for 4S.

7.8.2 "Information"
After the HMI powered on, press and holdandto enter into the setting
function. Briefly press (<0.5S)ortoselect "Information" and then briefly press(<0.5S) to confirm.

7.8.1.5 “TRIP Reset” Set reset function for
single-trip
Briefly pressorto select “TRIP
Reset”, and briefly press
to enter into theitem. Then select “NO”/“YES” (“YES”- toclear, “NO”-no operation) with theorbutton. Once you have chosen yourdesired selection, press the
button(<0.5S) to save and exit back to the "Setting"interface.

Note: All information here cannot be changed, it is
to be viewed only.

Note: The riding time(TIME), average speed(AVG) and maximum speed (MAXS) will bereset simultaneously when you reset TRIP.

7.8.2.1 “Wheel Size”
After entering the "Information" page, you
can see "Wheel Size --Inch" directly.

7.8.1.6 “Service” Turn on/off the Service
indication

7.8.2.2 “Speed Limit”
After entering the "Information" page, you
can see "Speed Limit --km/h" directly.

Briefly pressorto select “Service”,
and briefly press
to enter into the item.
Then select “OFF”/“ON” (“ON” means
Service indication is on; “OFF” means Service
indication is off) with theorbutton.
Once you have chosen your desired
selection, press the
button (<0.5S) tosave and exit back to the "Setting" interface.

7.8.2.3 “Battery Info”
Briefly pressorto select “Battery
Info”, and briefly press
to enter, thenbriefly pressorto view the battery
data (b01 → b04 → b06 → b07 → b08 → b09

10

BF-DM-C-DP C244-EN July 2022  Code

Code Definition

Press thebutton (<0.5S) to exit back to
the "Information" interface.

d00

The number of celld01

Voltage Cell 1

mV

d02

Voltage Cell 2mVdn

Voltage Cell nmVNote: If the battery doesn't have communication function, you won’t see any datafrom battery.
View the battery information

Unit

NOTE: If no data is detected, "--" will be displayed.

7.8.2.4 “Display Info”
Briefly pressorto select ”Display
Info”, and briefly press
to enter, briefly
pressor
to view“Hardware Ver” or“Software Ver”.

View the hardware and software version of battery

Press thebutton (<0.5S) to exit back to
the "Information" interface.

Code

Code Definition

Unit

b01

Current temperature℃

b04

Battery voltage

mV

b06

Current

mA

b07

Remaining battery
capacitymAhb08

Battery capacity of
Full charged

mAh

b09

Relative SOC%

b10

Absolute SOC%

b11

Cycle Times

times

b12

Max Uncharge Time

Hour

b13

Last Uncharge TimeHour  BF-DM-C-DP C244-EN July 2022

7.8.2.5 “Ctrl Info”
Briefly pressorto select ”Ctrl Info”,
and briefly press
to enter, briefly pressorto view“Hardware Ver” or“Software Ver”.
Press thebutton (<0.5S) to exit back to
the "Information" interface.

7.8.2.6 “Sensor Info”
Briefly pressorto select ”Sensor
Info”, and briefly press
to enter, briefly
pressor
to view“Hardware Ver” or“Software Ver”.

11

DEALER MANUAL FOR DISPLAY→ b10 → b11 → b12 → b13 → d00 → d01 →d02 → … → dn).

Press the
button (<0.5S) to exit back to
the "Information" interface.

NOTE: If your Pedelec doesn't have torque sensor,"--" will be displayed.

7.8.2.7 “Error Code”
Briefly pressorto select ”Error
Code”, and then briefly press
to enter,briefly pressorto view message oferror for last ten times by “E-Code00” to“E-Code09”.Press the
button (<0.5S) toexit back to the "Information" interface.

12

BF-DM-C-DP C244-EN July 2022  7.9 ERROR CODE DEFINITION

Note: Please read carefully the description of the error code. When the error code appears, please first restart thesystem. If the problem is not eliminated, please contact your dealer or technical personnel.

Error

Declaration

04

The throttle has fault.

05

The throttle is not back in its
correct position.

07

Overvoltage protection

Troubleshooting
1. Check the connector and cable of the throttle are
not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still nofunction please change the throttle.
Check the connector from the throttle is correctly
connected. If this does not solve the problem, pleasechange the throttle.
1. Remove and re-Insert the battery to see if it
resolves the problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
1. Check all connectors from the motor are correctly
connected.

08

Error with the hall sensor signal
inside the motor

09

Error with the Engine phase’s

10

The temperature inside the engine has reached its maximum
protection value

11

The temperature sensor inside
the motor has an error

Please change the motor.

12Error with the current sensor in
the controller

Please change the controller or contact your supplier.

  BF-DM-C-DP C244-EN July 2022

2. If the problem still occurs, please change themotor.
Please change the motor.
1. Turn off the system and allow the Pedelec to cooldown.
2. If the problem still occurs, please change themotor.

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DEALER MANUAL FOR DISPLAY

The HMI can show the faults of Pedelec. When a fault is detected, one of the following
error codes will be indicated too.

Error

Declaration

13

Error with the temperature
sensor inside of the battery

14

The protection temperatureinside the controller has reached
its maximum protection value

15

Error with the temperature
sensor inside the controller

Troubleshooting
1. Check all connectors from the battery are correctly
connected to the motor.
2. If the problem still occurs, please change theBattery.
1. Allow the pedelec to cool down and restart thesystem.
2. If the problem still occurs, please change thecontroller or contact your supplier.
1. Allow the pedelec to cool down and restart thesystem.
2. If the problem still occurs, Please change the controller or contact your supplier.
1. Restart the system
2. Check that the magnet attached to the spoke isaligned with the speed sensor and that the distanceis between 10 mm and 20 mm.
3. Check that the speed sensor connector is connected correctly.

21

Speed sensor Error

4. Connect the pedelec to BESST, to see if there is asignal from the speed sensor.
5. Using the BESST Tool- update the controller to see
if it resolves the problem.
6. Change the speed sensor to see if this eliminates
the problem. If the problem still occurs, pleasechange the controller or contact your supplier.
1. Check that all connections are connected correctly.

25

Torque signal Error

2. Please connect the pedelec to the BESST system tosee if torque can be read by the BESST tool.
3. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change thetorque sensor or contact your supplier.

14

BF-DM-C-DP C244-EN July 2022  

Error

Declaration

Troubleshooting

26

Speed signal of the torquesensor has an error

2. Please connect the pedelec to the BESST system tosee if speed signal can be read by the BESST tool.
3. Change the Display to see if the problem is solved.
4. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change thetorque sensor or contact your supplier.

27

Overcurrent from controller

Using the BESST tool update the controller. If the
problem still occurs, please change the controller orcontact your supplier.
1. Check all connections on the pedelec are correctly
connected.
2. Using the BESST Tool run a diagnostics test, to see
if it can pinpoint the problem.

30

Communication problem

3. Change the display to see if the problem is solved.
4. Change the EB-BUS cable to see if it resolves the
problem.
5. Using the BESST tool, re-update the controller
software. If the problem still occurs please change
the controller or contact your supplier.

33

Brake signal has an error(If brake sensors are fitted)

1. Check all connectors are correctly connected on
the brakes.
2. Change the brakes to see if the problem is solved.
If problem continues Please change the controller orcontact your supplier.

35

Detection circuit for 15V has
an error

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

36

Detection circuit on the keypad
has an error

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

  BF-DM-C-DP C244-EN July 2022

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DEALER MANUAL FOR DISPLAY

1. Check that all connections are connected correctly.

Error

Declaration

Troubleshooting

37

WDT circuit is faulty

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

41

Total voltage from the battery is
too high

Please change the battery.

42

Total voltage from the battery is
too low

Please Charge the battery. If the problem still occurs,
please change the battery.

43

Total power from the battery
cells is too highPlease change the battery.

44

Voltage of the single cell is toohighPlease change the battery.

45

Temperature from the battery is
too high

Please let the pedelec cool down.

46

The temperature of the battery
is too low

Please bring the battery to room temperature. If the
problem still occurs, please change the battery.

47

SOC of the battery is too highPlease change the battery.

48

SOC of the battery is too low

Please change the battery.

61

Switching detection defect62

Electronic derailleur cannot
release.

71

Electronic lock is jammed

81

Bluetooth module has an error

If problem still occurs, please change the battery.

1. Check the gear shifter is not jammed.
2. Please change the gear shifter.
Please change the derailleur.
1. Using the BESST tool update the Display to see if it
resolves the problem.
2. Change the display if the problem still occurs,
please change the electronic lock.
Using the BESST tool, re-update the software onto
the display to see if it resolves the problem.
If not, Please change the display.

16

BF-DM-C-DP C244-EN July 2022  

7.10

28

Declaration

Troubleshooting

Torque sensor's initialization is

Restart the system and note not to step on the crankabnormal.

hard when restarting.

  BF-DM-C-DP C244-EN July 2022

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DEALER MANUAL FOR DISPLAY

Warn

WARN CODE DEFINITION