DEALER MANUAL FOR DISPLAY

7 DEALER MANUAL FOR
DP C262.CAN

CONTENT
7.1 Important Notice2

7.7.3 	Selection of Mode7

7.2 Introduction of Display

2

7.7.4 	Headlights / backlighting

7

7.3 Product Description

3

7.7.5 Walk Assistance8

7.3.1 	Specifications

3

7.7.6 	Battery Capacity Indication

8

7.3.2 	Functional Overview

3

7.7.7 	Service

8

7.8 Settings

9

7.4 Display Installation

4

7.5 Display Information

5

7.6 Key Definition

5

7.7 Normal Operation

6

7.9 Error Code Definition

14

7.7.1 	Switching the System ON/OFF

6

7.10 Warn Code Definition

18

7.7.2 	Selection of Assistance Levels

6  BF-DM-C-DP C262-EN November 20191

7.8.1 	“Setting” interface

9

7.8.2 	“Information” interface107.1 IMPORTANT NOTICE• If the error information from the display
cannot be corrected according to the instructions, please contact your retailer.

• Please use this product with care.
• Do not use thinners or other solvents toclean the display. Such substances candamage the surfaces.

• The product is designed to be waterproof. It
is highly recommended to avoid submerging
the display under water.

• Warranty is not included due to wear andnormal use and aging.

• Do not clean the display with a steam jet,high-pressure cleaner or water hose.

7.2 INTRODUCTION OF DISPLAY• Model: DP C262.CAN BUS• The label marking is as follow:• The housing material is ABS, the cover andwindow are made from soda-lime glass, thebutton is TPV material, as following:

Note: Please keep the QR code label attachedto the display cable. The information from theLabel is used for a later possible software
update.

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BF-DM-C-DP C262-EN November 2019  

7.3 PRODUCT DESCRIPTION• Speed indication (including the real-time
speed, max. speed and average speed)• Operating temperature: -20℃~45℃• Storage temperature: -20℃~60℃• Unit switching between km and mile.

• Waterproof: IP65

• Battery capacity indication• Bearing humidity: 30%-70% RH• Control and indication for the headlight• Indication of assistance level• Trip indication (including TRIP, ODO andRANGE)• Motor power indication (including motor
input power, human input power)• Time indication for single ride
• Walk assistance model• Indication for error messages• Indication for consumption of energy
CALORIES (NOTE: If the controller has thisfunction)• Indication for the remaining distance. (NOTE:
it needs the controller has this function)  BF-DM-C-DP C262-EN November 20193

DEALER MANUAL FOR DISPLAY

7.3.2 Functional Overview

7.3.1 Specifications

7.4 DISPLAY INSTALLATION
1.

Remove the fastening screw at underside of the stem and handlebar, andinsert the mounting screw of display
through the support and washer successively. Adjust the angle of display
screen to make it easier to see thescreen when riding.

42.

With hexagon wrench fasten thescrew (hexagon M1.5*6), torquerequirement: 5 N.m.

3.

Link the male connector at the display withthe female connector at the EB-BUS.

BF-DM-C-DP C262-EN November 2019  

7.5 DISPLAY INFORMATION
5
6

1

Headlight indication2

Speed display in real-time3Mode selection:
single-trip distance (TRIP), total distance
ODO, maximum speed (MAX), average speed(AVG), remaining distance (RANGE), energy
consumption (CALORIES), time (TIME). (Note:same function needs the Controller supports).

2
7

3

4

Support level and walk assistance indication

5

Battery capacity indication

4

4

6

“Service”indication.

8

9

7

Speed unit indication

8

Motor power input indication

9

Human power input indication

7.6 KEY DEFINITION

Mode

Power On/Off

Up

Down

  BF-DM-C-DP C262-EN November 2019

5

DEALER MANUAL FOR DISPLAY

1

7.7 NORMAL OPERATION
7.7.1 Switching the System ON/OFF
Press
and hold (>2S) to power on the display, the HMI begin to show the boot up LOGO. Press
and hold (>2S) again can power off the HMI.

Welcome interface

7.7.2 Selection of Assistance Levels
When HMI power on, briefly press(<0.5s) orto select the assistance level (the number ofassistance level needs to be adapted to controller), The lowest level is Level 0, the highest Level is 5.
On the default is Level 1,“0”means no power assistance. The interface is as following:

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BF-DM-C-DP C262-EN November 2019  

Briefly press “Mode” button (<0.5s) to view the different mode and information.
1. System with torque sensor, circularly show single trip distance (Trip,km) → total distance (ODO,km)→ maximum speed (MAX,km/h) → average speed (AVG,km/h) → remaining distance (RANGE,km) →cadence (CADENCE) → energy consumption (CALORIES/CAL,KCal) → riding time (TIME,min) → cycle.
2. If system with a speed sensor, circularly show single trip distance (Trip,km) → total distance(ODO,km) → maximum speed (MAX,km/h) → average speed (AVG,km/h) → remaining distance(RANGE,km) → riding time (TIME,min) → cycle.

7.7.4 Headlights / backlighting
Press and hold(>2S) to turn on the backlight as well as headlight.

Press and hold(>2S) again to turn off the backlight and the headlight.

  BF-DM-C-DP C262-EN November 20197

DEALER MANUAL FOR DISPLAY

7.7.3 Selection of Mode

7.7.5 Walk Assistance7.7.7 Service

When your Pedelec is motionless, briefly
pressbutton until the Walk assistance indicatoris displayed. At this point, longpress
button, the Pedelec enters the walkassistance mode, the indicator will flash. If
release the button will stop this, if no any
operations within 5s will automatically returnto 0 level. That is stopped from the Walk
assistance mode.(as following)

HMI will prompt for maintenance according
to the mileage and battery charger times.
When mileage exceeds 5000km (100 times
for charger) and the "Service" function isenabled, the "Service" indication will be displayed on the HMI. This function can be set
in the interface. For the operation is detailed
in the following text.

7.7.6 Battery Capacity Indication
The percentage of current battery capacity
and total capacity is displayed from 100%
to 0% according to the actual capacity (asshown in the figure below).

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BF-DM-C-DP C262-EN November 2019  

7.8 SETTINGS
7.8.1.1 “Trip Reset”---set reset function for
single-trip
Briefly pressorto select “Trip Reset”,
and then briefly press “Mode” to enter
into the item. Select “NO”/“YES” (“YES”to clear, “NO”-no operation), then briefly
press “Mode” to save and exit back to the"Setting" interface.

Note: the speed must be "0" then can enter
the setting interface.

NOTE: the cycling time, average speed andmaximum speed are reset at the same time.

Into the Setting function

You can quickly press the “Mode” (<0.5S)
button twice at any time, or select “Back” or“Exit”to exit back to the main interface.

7.8.1.2 “Unit”--- set unit for km/mile
Briefly pressorto select “Unit”, andthen briefly press “Mode” to enter into theitem. Select “Metric”/ “Imperial”, then briefly
press “Mode” to save and exit back to the"Setting" interface.

7.8.1 “Setting” interface
In “Setting” interface, briefly press (<0.5S)or
to select “Setting” and then briefly press(<0.5S) “Mode” to confirm and enter into
“Setting”.

7.8.1.3 “Brightness”--- set backlightbrightness
Briefly press

The operations in “Setting” item  BF-DM-C-DP C262-EN November 20199or

to select “Brightness”,

DEALER MANUAL FOR DISPLAY

After the HMI powered on, briefly press“Mode” button two times to enter into the“Setting”. Briefly pressor(<0.5s) toselect and then briefly press (<0.5S) “Mode”
button to confirm and enter into the option.

and then briefly press “Mode” to enter into
the item. Select the percentage as “100%”/“75%”/“50%”/“30%”/“10%”, then briefly
press “Mode” to save and exit back to the"Setting" interface.

as “3”/“5”/“9”, then briefly press “Mode” tosave and exit back to the "Setting" interface.

Notice: “10%” is the lowest brightness and100%” is the highest brightness.
7.8.1.6 “Service”--- turn on/off the Service
indication
Briefly pressorto select “Service”,
and then briefly press “Mode” to enter into
the item. Select “NO”/“YES” (“YES” means
Service indication is on; “NO” means Service
indication is off), then briefly press “Mode”
to save and exit back to the "Setting"interface.

7.8.1.4 “Auto Off”--- set automatic Off
time
Briefly pressorto select “Auto Off”,
and then briefly press “Mode” to enter into
the item. Select the automatic Off time as“OFF”/“9”/“8”/“7”/“6”/“5”/“4”/“3”/“2”/“1”,briefly press “Mode” to save the setting andexit back to the "Setting" interface.

7.8.2 “Information” interface
In Setting interface, briefly press (<0.5S)or
to select “Information” and then briefly
press (<0.5S) “Mode” to confirm and enter into
“Information”.

Notice: “OFF” means this function is off, theunit is minute.

7.8.1.5 “Assist Mode”---set assistance level
Briefly pressorto select “Assist
Mode”, and then briefly press “Mode” to enter into the item. Select the assistance level10

The operations in “Information” item

BF-DM-C-DP C262-EN November 2019  

communication function, you won’t see any
data from battery.

Briefly pressorto select ” Wheel
Size”, and then briefly press “Mode” to view
the wheel size default, then briefly press“Mode” to exit back to the "Information"interface.

7.8.2.2 View “Speed Limit”
Briefly pressorto select ” Speed Limit”, and then briefly press “Mode” to view
the speed limit default, then briefly press“Mode” to exit back to the "Information"interface.

7.8.2.3 View “Battery Info.”
Briefly pressorto go to “Battery
Info.”, and then briefly press “Mode” toenter, then briefly press “+” or “-” to view
the battery data (b01 → b04 → b06 → b07 →b08 → b09 → b10 → b11 → b12 → b13 → d00→ d01 → d02 → … → dn → Hardware Ver →Software Ver), then briefly press “Mode” toexit back to the "Information" interface.
Notice: If the the battery doesn't have  BF-DM-C-DP C262-EN November 2019

Code

Code Definition

Unit

b01

Current temperature℃b04

Total voltage

mV

b06

Average current

mA

b07

Remaining capacity

mAh

b08

Battery capacity of
Full charged

mAh

b09

Relative Charge inpercentage%b10

Absolute Charge inpercentage%

b11

Cycle Times

times

b12

Max Uncharge Time

Hour

b13

Last Uncharge Time

Hour

d00

The number of celld01

Voltage Cell 1

mV

d02

Voltage Cell 2mVdn

Voltage Cell n

mV

e01

Hardware Version

e02

Software Version

NOTE: If no data is detected, it displays“--”.
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DEALER MANUAL FOR DISPLAY

7.8.2.1 View “Wheel Size”

7.8.2.4 View “Display Info”

7.8.2.6 View “Torque Info”

Briefly pressorto select ”Display
Info”, and then briefly press “Mode” to viewit, briefly pressorto view“Hardware
Ver” or “Software Ver”, then briefly press“Mode” to exit back to the "Information"interface.

Briefly pressorto select ”TorqueInfo”, and then briefly press “Mode” to viewit, briefly pressorto view“Hardware
Ver” or “Software Ver”, then briefly press“Mode” to exit back to the "Information"interface.
NOTE: If your Pedelec has no torque sensor,
then “Torque Info”can not be displayed.

7.8.2.5 View “Ctrl Info”
Briefly pressorto select ”Ctrl Info”,
and then briefly press “Mode” to view it,briefly pressorto view“Hardware Ver”
or “Software Ver”, then briefly press “Mode”
to exit back to the "Information" interface.

7.8.2.7 View “Error Code”
Briefly pressorto select ”Error Code”,
and then briefly press “Mode” to view it,briefly pressorto view message oferror for last ten times by “E-Code0” to“E-Code9”, then briefly press “Mode” to exit
back to the "Information" interface.
NOTE: 00 means no error exist.

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BF-DM-C-DP C262-EN November 2019  

DEALER MANUAL FOR DISPLAY

7.8.2.8 View “Warn Code”
Briefly pressorto select "Warn Code",and then briefly press "Mode" to view it, briefly
pressor
to view message of warning forlast ten times by “W-Code0” to “W-Code9”,then briefly press “Mode” to exit back to the"Information" interface.

  BF-DM-C-DP C262-EN November 201913

7.9 ERROR CODE DEFINITION
The HMI can show the faults of Pedelec. When a fault is detected, one of the following error codes will be
indicated on the position of speed display.
Note: Please read carefully the description of the error code. When the error code appears, please first restart thesystem. If the problem is not eliminated, please contact your dealer or technical personnel.

Error

Declaration

04

The throttle has fault.

05

The throttle is not back in its
correct position.

07

Overvoltage protection

Troubleshooting
1. Check the connector and cable of the throttle are
not damaged and correctly connected.
2. Disconnect and reconnect the throttle, if still nofunction please change the throttle.
Check the connector from the throttle is correctly
connected. If this does not solve the problem, pleasechange the throttle.
1. Remove and re-insert the battery to see if it
resolves the problem.
2. Using the BESST tool update the controller.
3. Change the battery to resolve the problem.
1. Check all connectors from the motor are correctly
connected.

08

Error with the hall sensor signal
inside the motor

09

Error with the Engine phase’s

10

The temperature inside the engine has reached its maximum
protection value

11

The temperature sensor inside
the motor has an error

Please change the motor.

12Error with the current sensor in
the controller

Please change the controller or contact your supplier.

2. If the problem still occurs, please change themotor.
Please change the motor.
1. Turn off the system and allow the Pedelec to cooldown.
2. If the problem still occurs, please change themotor.

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BF-DM-C-DP C262-EN November 2019  Declaration

13

Error with the temperature
sensor inside of the battery

14

The protection temperatureinside the controller has reached
its maximum protection value

15

Error with the temperature
sensor inside the controller

Troubleshooting
1. Check all connectors from the battery are correctly
connected to the motor.
2. If the problem still occurs, please change theBattery.
1. Allow the pedelec to cool down and restart thesystem.
2. If the problem still occurs, please change thecontroller or contact your supplier.
1. Allow the pedelec to cool down and restart thesystem.
2. If the problem still occurs, Please change the controller or contact your supplier.
1. Restart the system
2. Check that the magnet attached to the spoke isaligned with the speed sensor and that the distanceis between 10 mm and 20 mm.
3. Check that the speed sensor connector is connected correctly.

21

Speed sensor Error

4. Connect the pedelec to BESST, to see if there is asignal from the speed sensor.
5. Using the BESST Tool- update the controller to see
if it resolves the problem.
6. Change the speed sensor to see if this eliminates
the problem. If the problem still occurs, pleasechange the controller or contact your supplier.
1. Check that all connections are connected correctly.

25

Torque signal Error  BF-DM-C-DP C262-EN November 2019

2. Please connect the pedelec to the BESST system tosee if torque can be read by the BESST tool.
3. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change thetorque sensor or contact your supplier.

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DEALER MANUAL FOR DISPLAY

Error

Error

Declaration

Troubleshooting
1. Check that all connections are connected correctly.

26

Speed signal of the torquesensor has an error

2. Please connect the pedelec to the BESST system tosee if speed signal can be read by the BESST tool.
3. Change the Display to see if the problem is solved.
4. Using the BESST Tool update the controller to see
if it resolves the problem, if not please change thetorque sensor or contact your supplier.

27

Overcurrent from controller

Using the BESST tool update the controller. If the
problem still occurs, please change the controller orcontact your supplier.
1. Check all connections on the pedelec are correctly
connected.
2. Using the BESST Tool run a diagnostics test, to see
if it can pinpoint the problem.

30

Communication problem

3. Change the display to see if the problem is solved.
4. Change the EB-BUS cable to see if it resolves the
problem.
5. Using the BESST tool, re-update the controller
software. If the problem still occurs please change
the controller or contact your supplier.

33

Brake signal has an error(If brake sensors are fitted)

1. Check all connectors are correctly connected on
the brakes.
2. Change the brakes to see if the problem is solved.
If problem continues Please change the controller orcontact your supplier.

35

Detection circuit for 15V has
an error

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

36

Detection circuit on the keypad
has an error

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

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BF-DM-C-DP C262-EN November 2019  Declaration

Troubleshooting

37

WDT circuit is faulty

Using the BESST tool update the controller to see if
this resolves the problem. If not, please change thecontroller or contact your supplier.

41

Total voltage from the battery is
too high

Please change the battery.

42

Total voltage from the battery is
too low

Please Charge the battery. If the problem still occurs,
please change the battery.

43

Total power from the battery
cells is too highPlease change the battery.

44

Voltage of the single cell is toohighPlease change the battery.

45

Temperature from the battery is
too high

Please let the pedelec cool down.

46

The temperature of the battery
is too low

Please bring the battery to room temperature. If the
problem still occurs, please change the battery.

47

SOC of the battery is too highPlease change the battery.

48

SOC of the battery is too low

Please change the battery.

61

Switching detection defect62

Electronic derailleur cannot
release.

71

Electronic lock is jammed

81

Bluetooth module has an error

If problem still occurs, please change the battery.

1. Check the gear shifter is not jammed.
2. Please change the gear shifter.
Please change the derailleur.
1. Using the BESST tool update the Display to see if it
resolves the problem.
2. Change the display if the problem still occurs,
please change the electronic lock.
Using the BESST tool, re-update the software onto
the display to see if it resolves the problem.
If not, Please change the display.

  BF-DM-C-DP C262-EN November 201917

DEALER MANUAL FOR DISPLAY

Error

7.10

WARN CODE DEFINITION

Warn

Declaration

Troubleshooting

28

Torque sensor's initialization isabnormal.

Restart the system and note not to step on the crankhard when restarting.

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BF-DM-C-DP C262-EN November 2019