Terms and Conditions(Scope of Application)
Article 1. Contracts for accommodation and related agreements to be entered into
between this Hotel and the Guest to be accommodated shall be subject tothese Terms and Conditions. Any particulars not provided herein shall begoverned by laws and regulations ("laws and regulations," or those basedon laws and regulations. The same shall apply hereinafter) and/or
generally accepted practices.
2. In the case when the Hotel has entered into a special contract with the
Guest in so far as such special contract does not violate laws andregulations and generally accepted practices the special contract shalltake precedence over the provisions of these Terms and Conditions,notwithstanding the preceding Paragraph.
(Application for Accommodation Contract)
Article 2. A Guest who intends to make an application for an Accommodation
Contract with the Hotel shall notify the Hotel of the following
particulars:(1) Name of the Guest(s).
(2) Date of accommodation and estimated time of arrival.
(3) Accommodation charges (based in principle on the Basic
Accommodation Charges listed in the Attached Table No. 1).
(4) Other particulars deemed necessary by the Hotel.
2. If Guests request to extend their stay, during their stay, beyond the datein subparagraph (2) of the preceding Paragraph, it shall be regarded as anapplication for a new Accommodation Contract at the time such request
is made.
(Conclusion of Accommodation Contracts, etc.)
Article 3. A Contract for Accommodation shall be deemed to have been concluded
when the Hotel has duly accepted the application as stipulated in thepreceding Article. However, the same shall not apply where it has been
proved that the Hotel has not accepted the application.
2. When a Contract for Accommodation has been concluded in accordancewith the provisions of the preceding Paragraph, the Guest is requested to
pay an accommodation deposit set by the Hotel within the limits of Basic
Accommodation Charges covering the Guest's entire period of stay
(3 days when the period of stay exceeds 3 days) by the date specified by
the Hotel.

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3. The deposit shall be first used for the Total Accommodation Charge to be
paid by the Guest, secondly for cancellation charges under Article 6 andthirdly for reparations under Article 18 as applicable. The remainder, ifany, shall be refunded at the time of payment for accommodation as
stated in Article 12.
4. If the Guest fails to pay the deposit by the date as stipulated in Paragraph
2, the Hotel shall treat the Accommodation Contract as invalid. However,the same shall apply only in the case where the Guest is thus informed by
the Hotel when the period of Payment of the deposit is specified.
(Special Contracts Requiring No Accommodation Deposit)
Article 4. Notwithstanding the provisions of Paragraph 2 of the preceding Article,
the Hotel may enter into a special contract requiring no accommodation
depos it after the Contract has been concluded as stipulated in the same
Paragraph.
2. In the case when the Hotel has not requested payment of the deposit as
stipulated in Paragraph 2 of the preceding Article and/or has not
specified the date of payment of the deposit at the time the application for
an Accommodation Contract has been accepted, it shall be treated as
though the Hotel has accepted a special contract prescribed in thepreceding Paragraph.
(Request for cooperation in infection control measures at facilities)
Article 4-2. The Hotel may request cooperation from the person who intends to stayat the hotel in accordance with the provisions of Article 4-2, Paragraph
1 of the Hotel Business Act (Act No. 138 of 1948).
(Refusal of Accommodation Contracts)
Article 5. The Hotel may not accept the conclusion of an Accommodation Contract
under any of the following circumstances. However, this paragraph does
not mean that the Hotel may refuse accommodation in cases other thanthose listed in Article 5 of the Hotel Business Act.
(1) When the application for accommodation does not conform with theprovisions of these Terms and Conditions.
(2) When the Hotel is fully booked and there is no vacancy.
(3) When the Guest seeking accommodation is deemed liable to conduct
himself/herself in a manner that will violate laws or act against the publicorder or good morals in regard to his/her accommodation.
(4) When the person who intends to stay at this hotel is deemed to fallunder any of the following items (a) through (c).
(a) Organized Crime Groups as defined in Article 2, Item 2 of the Act on
Prevention of Unjust Acts by Organized Crime Groups (Act No. 77 of

1991) (hereinafter referred to as "Organized Crime Groups"), members oforganized crime groups as defined in Article 2, Item 6 of the same article(hereinafter referred to as "Members of Organized Crime Groups"),
associate members of organized crime groups or persons related toorganized crime groups, or other antisocial groups.
(b) When the person is an organized crime group or a corporation orother organization whose business activities are controlled by anorganized crime group or a member of an organized crime group.
(c) A person who is a juridical person and one of its officers falls under
the category of an organized crime group member.
(5) When the person is behaving in such a manner as to be an annoyanceto other guests.
(6) When a person who intends to stay at this hotel is a patient, etc. of a
specified infectious disease as defined in Article 4-2, paragraph 1, item 2of the Hotel Business Act (hereinafter referred to as "patient, etc. of
specified infectious disease").
(7) When a violent act of demand is committed or a burden exceeding areasonable range is demanded with regard to accommodation (Excluding
cases where the person seeking accommodation requests the removal ofsocial barriers pursuant to the provisions of Article 7, Paragraph 2 or
Article 8, Paragraph 2 of the Act (Act No. 65 of 2013. Hereinafterreferred to as the "Act on Elimination of Discrimination against Persons
with Disabilities”) on Promotion of Elimination of Discrimination on theBasis of Disability.).
(8) When the person who intends to stay in the Hotel has repeatedly madea request to the Hotel as specified in Article 5 -6 of the Enforcement
Regulations of the Hotel Business Act as a request whose burden isexcessive in its implementation and which may seriously impede theprovision of accommodation-related services to other guests.
(9) When the Hotel is unable to provide accommodation due to naturalcalamities, malfunction of facilities and/or other unavoidable causes.
(10) When the case falls under the grounds for refusing accommodation
as stipulated in the "Ordinance for Enforcement of the Ryokan Business
Law" enacted by the relevant prefecture based on "other grounds
stipulated by the prefecture by ordinance".
(Explanation of refusal to conclude a contract of accommodation)
Article 5-2. The person who intends to stay may request the Hotel to explain thereasons for its refusal to enter into a contract of accommodation inaccordance with the preceding article.

(Right to Cancel Accommodation Contracts by the Guest)
Article 6. The Guest is entitled to cancel the Accommodation Contract by notifying
the Hotel.
2. If the Guest has cancelled the Accommodation Contract in whole or inpart due to causes for which the Guest is liable (except in the case when
the Hotel has requested payment of the deposit during the specified
period as prescribed in Paragraph 2 of Article 3 and the Guest hascancelled before payment), the Guest shall pay cancellation charges aslisted in the Attached Table No. 2. However, in the case when a special
contract as pr escribed in Paragraph 1 of Article 4 has been concluded,
the same shall apply only when the Guest is informed of the obligation of
payment of cancellation charges in case of cancellation by the Guest.
3. If the Guest does not appear by 9 p.m. of the accommodation date(without advance notice 2 hours after the expected time of arrival if theHotel is notified), the Hotel may regard the Accommodation Contract as
being cancelled by the Guest.
(Right to Cancel Accommodation Contract by the Hotel)
Article 7. The Hotel may cancel the Accommodation Contract under any of the following circumstances. However, this paragraph does not mean that thishotel may refuse accommodation in cases other than those listed in
Article 5 of the Hotel Business Act.
(1) When the Guest is deemed liable for conduct and/or has conducted
himself/herself in a manner that will violate laws or act against the publicorder and good morals in regard to his/her accommodation.
(2) When it is recognized that the Guest falls under any of the following
items (a) through (c). (a) When the Guest is a crime group, a member of acrime group, a quasi-constituent of a crime group, or a person related to acrime group, or any other antisocial group.
(b) When the Guest is a juridical person or other organization whosebusiness activities are controlled by a crime group or a member of acrime group.
(c) when the Guest seeking accommodation is a corporation which any ofdirectors are proven to be a member of an organized crime group.
(3) When the Guest is behaving in such a manner as to be an annoyanceto other guests.
(4) When the Guest is a patient, etc. of specified infectious disease.
(5) When the Guest who intends to stay at the accommodation commits aviolent demand act or asks for a burden exceeding a reasonable range
with regard to the accommodation (except when the guest requests thewith regard to the accommodation (except when the guest requests theremoval of social barriers as provided in Article 7, paragraph 2 or Article
8, paragraph 2 of the Act on Elimination of Discrimination against
Persons with Disabilities).
(6) When the Guest repeatedly makes a request to this hotel that is soburdensome in its implementation that it may seriously impede theprovision of accommodation-related services to other guests, as specified
in the Article 5 -6 of the Enforcement Regulations of the Hotel BusinessAct.
(7) When the Hotel is unable to provide accommodation due to naturalcalamities and/or other causes of force majeure.
(8) When the case falls under the grounds for refusing accommodation as
stipulated in the "Ordinance for Enforcement of the Ryokan Business
Law" enacted by the relevant prefecture based on "other grounds
stipulated by the prefecture by ordinance".
(9) When the Guest does not observe prohibited actions such as smoking
in bed, tampers with fire-fighting facilities and otherwise breaches Hotel
Regulations stipulated by the Hotel (restricted to particulars deemednecessary in order to avoid causing fires).
2. If the Hotel has canceled the Accommodation Contract in accordancewith the preceding Paragraph, the Hotel shall not charge the Guest for
any of the services during the contractual period he/she has not received.
(Explanation of Cancellation of Accommodation Contract)
Article 7-2. In the event that the Hotel cancels the accommodation contract inaccordance with the preceding article, the Guest may request an
explanation of the reasons for such cancellation.
(Registration)
Article 8. The Guest shall register the following particulars the Front Desk of theHotel on the day of accommodation:(1) Name, address, and contact information of the Guest(s).
(2) Nationality and passport number for foreigners who do not have a
domicile in Japan.
(3) Other particulars deemed necessary by the Hotel.
2. In the case when the Guest intends to make payment of the charges inaccordance with Article 12 by any means other than Japanese currency,such as traveler's checks, coupons, credit cards, etc., these credentials
shall be shown in advance at the time of registration in accordance withthe preceding paragraph.

(Occupancy Hours of Guest Rooms)
Article 9. The Guest is entitled to occupy the contracted guest room of the Hotelfrom 3 p.m. on the day of arrival to 10 a.m. on the day of departure.
However, in the case when the Guest is accommodated continuously, theGuest may occupy the guest room all day, except for the days of arrivaland departure.
2. The Hotel may, notwithstanding the provisions prescribed in thepreceding Paragraph, permit the Guest to occupy the guest room beyond
the time prescribed in the same Paragraph, in this case, extra charges
shall apply as follows.
(1) Until 1:00 p.m.: 30% of the room charge.
(2) Until 3:00 p.m.: 50% of the room charge.
(3) After 3:00 p.m.: 100% of the room charge.
(Observance of Hotel Regulations)
Article 10. The Guest shall observe the Hotel Regulations established by the Hotel.
Hotel Regulations are posted within the premises of the Hotel.
(Business Hours)
Article 11. The business hours of the Hotel facilities shall be notified in detail bybrochures as provided, notices displayed in various places, the Service
Directory in guest rooms and other means.
2. The business hours specified in the preceding Paragraph are subject totemporary changes due to unavoidable circumstances of the Hotel. In
such cases, the Guest shall be informed by appropriate means.
(Payment of Accommodation Charges)
Article 12. The explanation of accommodation charges, etc. that the Guest shall pay
is as listed in the attached Table No. 1.
2. Accommodation charges, etc. as stated in the preceding Paragraph shallbe paid at Front Desk at the time of the Guest's departure or upon request
by the Hotel in Japanese currency. Other means acceptable to the Hotelare traveler's cheques, coupons and credit cards.
3. Accommodation charges shall be paid even if the Guest voluntarily does
not utilize the accommodation facilities provided for him/her by the
Hotel.
(Liabilities of the Hotel)
Article 13. The Hotel shall compensate the Guest for damage if the Hotel has causedsuch damage to the Guest in the fulfillment or the nonfulfillment of the
Accommodation Contract and/or related agreements. However, the same
shall not apply in cases where such damage has been caused due toreasons for which the Hotel is not liable.

2. The Hotel is covered by Hotel Liability Insurance to deal with
unexpected fire and/or other disasters.
(Handling when Unable to Provide Contracted Rooms)
Article 14. The Hotel shall, when unable to provide contracted rooms, arrange
accommodation of the same standard elsewhere for the Guest insofar aspracticable with the consent of the Guest.
2. When arrangement of other accommodation cannot be made,notwithstanding the provisions of the preceding Paragraph, the Hotelshall pay the Guest a compensation fee equivalent to the cancellation
charges and the compensation fee shall be applied to reparations.
However, when the Hotel cannot provide accommodation due to causes
for which the Hotel is not liable, the Hotel will not compensate the Guest.
(Handling of Deposited Articles)
Article 15. The Hotel shall compensate for the Guest for damages when loss,
breakage, or other damage occurs to goods, cash, or valuables depositedat the front desk by the Guest, except in the case when such damage iscaused by force majeure. However, for cash and valuables, when the
Hotel has requested the Guest for an appraisal of the value and the Guest
has failed to do so, the Hotel shall compensate the Guest up to a
maximum of yen.
2. The Hotel shall compensate the Guest for damages when loss, breakage
or other damage is caused, through intent or negligence on the part of theHotel, to the goods, cash or valuables brought onto the premises of theHotel by the Guest but are not deposited at the Front Desk. However, inthe event that the type and value of the guest’s property or cash andvaluables have not been disclosed in advance, this hotel shall compensate
for damages up to yen, except in the case of intent or gross negligence on
the part of the hotel.
(Custody of Baggage and/or Belongings of Guest)
Article 16. When the baggage of the Guest is brought into the Hotel before his/herarrival, the Hotel shall be liable to store it only in the case when such arequest has been accepted from the Hotel. The baggage shall be handed
over to the Guest at the Front Desk at the time of his/her check-in.
2. When the baggage or belongings of the Guest are found after check -out
and ownership of the article is confirmed, the Hotel shall inform theowner of the article left and ask for further instructions. When no such
instructions are given to the Hotel by the owner or when ownership is notconfirmed, the hotel will keep the property for 7 days, including the dayof discovery, after which it will be reported to the nearest police station.

3. The Hotel's liability in regards to the custody of the Guest’s baggage andbelongings in the case of the preceding two paragraphs shall be inaccordance with the provisions of Paragraph 1 of the Preceding Article inthe case of Paragraph 1, and with the provisions of Paragraph 2 of thesame Article in the case of Paragraph 2.
(Liability in Regard to Parking)
Article 17. The Hotel shall not be liable for the custody of the vehicle of the Guest
when the Guest utilizes the parking lot within the premises of the Hotel,
as it shall be regarded that the Hotel simply offers the space for parking,whether the key of the vehicle has been deposited to the Hotel or not.
However, the Hotel shall compensate the Guest for damage caused
through intent or negligence on the part of the Hotel in regards to the
management of the parking lot.
(Liability of the Guest)
Article 18. The Guest shall compensate the Hotel for damage caused through intent
or negligence on part of the Guest.
(Governing Language)
Article 19. These Provisions are written both in Japanese and English. In the eventof any inconsistency or diﬀerence between the two versions of these
Provisions, the Japanese version shall prevail in all respects.
Table 1 Breakdown of Accommodation Charge(concerning Article 2-1 and 12-1)
Breakdown

Total amountto bepaidby a guest

Accommodation
charge(1) Basic accommodation charge(Room charge or Room charge plus meal &beverage charge such as for breakfast)(2) Service charge [(1) x 10%]Additionalcharges(3) Additional food and beverage charge(except for those included in (1))(4) Service charge [(3) x10 %]Tax

a. Consumption tax
b. Bath tax (at hot spring resorts only)

Remarks:
The basic accommodation charge is based on the table of charges posted at front desk.

Table 2 Penalty (concerning Article 6-2)for Hotels
Number of Guests
Subscribedfrom 1
to 14
fromfrom 15
to 30

from 31
to 100101 ormore

No Show

100％

100％

100％

100％

Accommodation Day

50％

50％

70％

70％

1Day Prior to A. Day

20％

20％

50％

50％

2Days Prior to A. Day

20％

20％

20％

25％

3Days Prior to A. Day

20％

20％

20％

25％

20％

20％

25％

6Days Prior to A. Day

20％

25％

7Days Prior to A. Day

20％

15％

8Days Prior to A. Day

10％

15％

14Days Prior to A. Day

10％

10％

Day When Cancellation
Notice Received

5Days Prior to A. Day

15Days Prior to A. Day

10％

20Days Prior to A. Day

10％30Days Prior to A. Day

10％

Note:
(1) The percentage above shows the percentage of the Penalty against the Basic
Accommodation Charge. For “Package” accommodations, these rates apply to thefull amount of the package.
(2) In the case that the number of days for accommodation has been reduced, Penalty
for One Day (the first day of accommodation) shall be charged, regardless of thenumber of days reduced.

House Regulations
Every guest is requested to observe and comply with the following Regulations
established by Hotel Laforet to safe stay in accordance with Article 10 of the Terms
and Conditions for Accommodation Contracts.
If a guest does not comply with the House Regulations, Hotel Laforet may choose notpermit further use by the guest of the guest’s Hotel room and other Hotel facilities
pursuant to Article 7 of said Terms and Conditions.
Hotel Laforet will not be liable to any guest or other person for any damage caused by
his/her failure to comply with the House Regulations.
1. Guest Rooms(1) Please refrain from using your room for purpose other than lodging.
(2) Please do not use guest rooms for business activities or private parties, as
offices or for any purposes other than accommodation use, without theconsent of the Hotel.
(3) Please refrain from smoking in places that may easily catch fire, especially inbed.
(4) Please do not use and bring in inflammables for heating, cooking or the like,irons , etc., in the guest room or the corridors without the consent of the Hotel.
2. Valuables(1) Please deposit your cash and valuables with the Front Desk. Hotel Laforet is not
responsible for loss or theft of any valuables unless deposited at the Front Desk.
Use is limited during your stay(2) Please do not bring in your valuables when you take a bath. Hotel Laforet is not
responsible for loss or theft of any valuables(3) Please deposit your valuables in a safety box if there is it in the room(4) Please lock the locker when you use it
3. Guest Room Keys and lock(1) When leaving your room, please make sure the door is locked.
(2) Please use the door latch whenever you are in your room.
(3) Please answer a knock at the door with the door latch attached or after checking
through the peephole.
(4) When signing for bills at the Hotel restaurants and bars, please show your key
or key card.
4. Visitors(1) Please receive your visitors in the Lobby(2) Please do not accompany to your guest room with visitors and make visitor use
guest room’s equipment and furniture.

5. Payment(1) You may be requested to settle your account at some point during your stay. If
so, please make payment at that time.
(2) Please understand that a deposit may be requested upon your arrival or
extending your stay at the Hotel.
(3) In circumstances where a party other than the staying guest is to make payment
for charges incurred by the Guest and payment is not made by determined date,the Hotel shall request payment directly from the Guest.
(4) Payment of charges incurred in during use of the Hotel shall be settled withcash, credit cards or a means accepted by the Hotel in place of such.
6. Please refrain from such activity as described below that may cause a
nuisance to other guests of the Hotel.
(1) Bringing dogs, birds or other animals or pets
(2) Bringing objects emitting a foul odor into the Hotel.
(3) Bringing objects of an unusually large size or in unusually large quantities into
the Hotel.
(4) Bringing firearms, sword, drugs or other articles, the possession of which isprohibited by the law of Japan into the Hotel.
(5) Bringing explosives or inflammable substances into the Hotel.
(6) Gambling, behavior corrupting of public morals(7) Drinking heavily, making loud noises, singing, creating a disturbance or any
other disgusting behavior.
(8) Leaving your guest room attired in yukata (the Japanese dressing gown),
slippers and the like.
(9) Distribution of advertising or publicity literature, sales of goods or other suchactivity within the Hotel.
(10) Bringing and ordering meals and drinks to be delivered from outside the hotel.
(11) Placing any personal belongings in the lobby or hall way.
(12) Accommodations to minors without the consent of a parent or guardian.
(13) Guests who behaves in a manner which may physically or mentally cause harmto guests and property as well as his/her own self due to dementia or
intoxication.
(14) A sick or injured person without an appropriate attendant.
(15) In case of breakage or loss to Hotel Laforet’s facilities and equipment, Hotel
Laforet may claim damages.
(16) Please does not remove, alter any equipment or fixtures of the hotel or use forpurposes other than those intended.
(17) The hotel shall refuse to accommodate people behaving unpleasantly toward
other guests or who carry a disease which causes an annoyance to other guests.

(18) The hotel shall not pay on behalf of a guest for such expenses as shopping bills,
tickets, taxi fare or mail.
(19) Guests are reminded that unauthorized publication for commercial purpose ofphotographs taken on premises of the hotel is prohibited.
7. Lost and Found
Lost property and items left at the Hotel will be handled in accordance with the law.
8. Unclaimed items(1) Unclaimed items shall be held during your stay(2) Fresh products shall not be taken in principle.
9. Governing Language
These Provisions are written both in Japanese and in English. In the event of any
inconsistency or difference between the two versions of these Provisions, theJapanese version shall prevail in all respects.