Customer Case Study

Password Management Goes
to the Head of the Class
Education-focused SaaS vendor leverages password solution
to give customers peace of mind about information security.

At a Glance
A software-as-a-service (SaaS)
vendor offering operational
solutions designed to save timefor educators in the U.SFounded in 2007 by Jeremiah Eli
Crow, PhD
Employees: Currently 18 employees
in 5 U.S. offices

Goal: To create and use strong
passwords to protect the varioussystems into which employees
and customers login regularly

Headquarters: Tyler, Texas

Education Advanced was founded in 2007, but it wasn’t
until about three years ago that this vendor of SaaS
efficiency products for educators began actively selling
its wares. And it was then that Education Advanced
founder Jeremiah Eli Crow decided his company would
get serious about password management, right from thevery start of sales.
Specifically, company employees, most of whom areformer teachers and school administrators, frequentlylogged into various systems. These included QuickBooks,
Amazon Web Services, CRM, and numerous internalsystems, some of which hosted the company’s online
user demos. While some of the systems had multiple
login accounts, others required different combinations ofpassword characters of varying lengths. Crow felt it was
imperative to bring both order and security to the task ofpassword management.

The requirements for Education Advanced werestraightforward: The company wanted employees
to be able to use very strong passwords, but not thesame passwords. Education Advanced wanted to allow
employees to securely share passwords, plus it wanted
to free employees from the nettlesome task of managing
these various passwords. “And that didn’t mean writing
them down on yellow sticky notes,” Crow recalls.
After consulting with a leading IT security expert, theCISO returned with his recommendation, namely Keeper
Security and its industry-leading password management
solution. The main reasons for this choice were Keeper’s
demonstrated longevity and experience in the password
management realm; and the purported ease of use andbroad functionality of the solution.

Seeking Security in a Hostile, Cyber World
Crow was further motivated in his quest for a highly
functional password management system by the risingtide of cyber crimes, many of which are initiated by cyberthieves compromising weak user passwords.
© 2019 Keeper Security, Inc.

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Customer Case Study

Ease of Installation and Use

Complexity Made Simple

The installation, deployment and initial usage of any new
information technology are almost always daunting, if
not frustrating, tasks. That was not the case at Education
Advanced with the Keeper Security deployment.

“The complexity doesn’t matter because employees
don’t have to remember these passwords or write
them down anywhere,” Crow says. The Keeper solution
remembers complex passwords for them. Education
Advanced also has an annual event in which employees
are encouraged to reset all passwords.

“We needed no support from Keeper whatsoever
because getting the solution up and running was sosimple,” Crow says. “I really couldn’t imagine it being
any easier.” In fact, the solutionwas so easy to install anduse that several employees quickly adopted the Keeper
solution fortheir personal use. “We encouraged them todo so,” Crow notes.
We
Weneededneededno
nosupport
supportfrom
fromKeeper
Keeper				whatsoever
whatsoeverbecause
becausegetting
gettingthethesolution
solutionup
upand
andrunningrunningwas
wasso
sosimple.
simple.
The Keeper password management solution has several
features of particular interest and value to Education
Advanced. Among them is a tool allowing employees
to easily and securely share passwords internally.
If a user changes a password, Keeper automatically
updates that change for shared users. And while
management can check to be sure all employees areobserving best practices for password management, allemployees are assured that no one will ever ask for anyof their passwords, nor will anyone ever know what theirchosen passwords are.

The benefits of the Keeper solution extend outside
the walls of Education Advanced. Crow notes that in
the education environment, his customers tend to beunderstandably cautious with student data, some ofwhich can be a part of the company’s SaaS solution.
With Keeper ensuring optimal password security, Crowsays his team can reassure customers and prospects
that employees are using a tool delivering optimalaccess control and security to any data.
“I love the iPhone compatibility and touch ID
integration,” Crow concludes. “This makes use ofKeeper on mobile a snap!”

Business Sales
Americas & APAC

Germany & DACH

EMEA

Iberia & Italy+1 312 829 2680

+49 89 143772993+353 21 229 6011

+34 919 01 65 13

United Kingdom

IrelandNetherlands

Sweden & Nordics+44 20 3405 8853

+353 21 229 6020

+31 20 262 0932

+46 8 403 049 28

REV 6.18.19 © 2019 Keeper Security, Inc.

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