Service Data Tool 2 for LINAK CO Control Box
Platform, PJ2, Battery and CO-LinkTM system
User manual

LINAK.COM/MEDLINE-CARELINE
Page 1 of 29

Contents
Preface ............................................................................................................................................. 3
Before getting started with reading out service data on a laptop........................................................... 4
Equipment needed to read out service data .................................................................................. 4
How to connect the equipment and get started ............................................................................ 4
CO-Link system explanation ......................................................................................................... 5
Reading out service data on a laptop ................................................................................................... 7
Service Data Tool help manual for CO Control Box Platform Summary view ......................................... 10
Service Data Tool help manual for CO Control Box Platform Actuator view........................................... 12
How to conclude on the service information ....................................................................................... 14
Service Data Tool help manual for CO Control Box Platform Controls view........................................... 15
Service Data Tool help manual for CO Control Box Platform Report view ............................................ 16
Service Data Tool help manual for CO Control Box Platform Advanced settings view............................ 19
Service Data Tool help manual for CO Control Box Platform Troubleshooting view ............................... 20
Service Data Tool help manual for PJ2 Junction box view..................................................................... 22
Service Data Tool help manual for Battery view................................................................................... 23
Service Data Tool help manual for BA21 Battery Service view.............................................................. 24
Service Data Tool help manual for BA16/BA19 Battery Service view..................................................... 25
How to change the application picture, COMPANY LOGO
and information PDF-file .................................................................................................................... 26
Info site ........................................................................................................................................... 28
Addresses.......................................................................................................................................... 29

Page 2 of 29

Preface
Dear User,
We are delighted that you have chosen a product from LINAK®.
Your new CO Control Box Platform, hereafter named COXX, has a microprocessor inside making it
possible to read out service data via the Service Data Tool. If it is connected to a battery, data can also
be read out of the battery and the same goes for the external Port Junction box PJ2.
Finally, service data are also available for systems where two control boxes, type CO are connected –also called a CO-Link system.
In this manual you can read about how to use and get the full benefit of the service function in your
COXX, battery, PJ2 and CO-Link system.
If no drivers are installed on your laptop, if you never have used service data tool on your laptop
before, please contact your local sales representative to get access to the IB300001 user manual
where this procedure is explained.
If you experience any problems with your new COXX, battery or PJ2 box, you are always welcome tocontact your local LINAK representative who will be able to help you.

LINAK A/S

Page 3 of 29

Before getting started with reading out service data on a laptop
Equipment needed to read out service data
When reading out service information on a laptop you need:• Service data tool 2 version 2.7.9 or newer version installed on the laptop.
• The software will be provided from your local LINAK sales representative.
• An OpenBusTM programming and data read out box (LINAK item number IB300001)• A service readout cable (LINAK item number 0964198)• Modular junction box for connection of service data tool (LINAK item number MJB000(3/4/5)000-1023)• Cable for connection of the Modular junction box to COXX (LINAK item number 0964461-XXXX-A)• One USB A-B cable
How to connect the equipment and get startedA) First, make sure that service data tool drivers and the Service Data Tool 2 software (version 2.7.9 or higher) is installed onyour laptop.
If Service data tool drivers and the Service Data Tool software are not installed, please see the SDT2 user manual.
Connect the equipment as shown below

System example:
Service Data tool COXX, Battery and 8 channels solution:

Switch between CO Control Box Platform
and battery primary and secondary view
COXX/BA21/CO-LinkTM

USB A-B Cable
CO41
CO61
CO65
CO71

Cable for IB box
0964198

Modular Junction Box MJB000(3/4/5)000-1023
Cables for MJB Box 0964461-xxxx-A
CO Control Box
Platform secondary

CO Control Box
Platform primary

BA21 primaryBatteries supported in SDT

PCP 1.0

BA16

PCP 2.0
X

BA19
BA21

BA21 secondary

X
X

X

The version number on the product label will tell the PCP version
If the version number is 1.xx or less, the battery is PCP 1.0
If the version number is 2.xx or more, the battery is PCP 2.0
Page 4 of 29

CO41
CO61
CO65
CO71

When connection is observed the red LED (“Supply 8V Missing”) in the current laptop window changes to green.
B) Wake the COXX (by pressing a button on the hand control or by pressing the foot switch).
C) Enter the Start menu

on your laptop and choose the LINAK programme to open the Service Data Tool

CO-Link system explanation
When Service Data Tool is opened there will be access to the versions below. COXX, BA16/BA19 and BA21 are the primary views.
Secondary views are only used for CO-Link systems.
Example:Used in CO-Link system
Used in CO-Link system

It is easy to identify the selected view by looking in the upper left corner – here it is the COXX primary view used for the
CO-Link system.
B
LINAK Summary View v1.7

A

C

Page 5 of 29

SymbolA

Explanation
CO-Link is used when two control boxes e.g. COXX are connected in a systemwith control of up to 8 movements / actuators.
Look into the device information to see if the service data are read out fromthe COXX primary or secondary.
The COXX primary and COXX secondary views have exact the same layout
and information available. Only difference is that data are read-out from two
different control boxes – COXX.

B

Service data tool COXX primary shows service data for up to 4 actuators.
Service data tool for COXX secondary shows service data for up to 4 actuators.
Service data tool can only be opened for the COXX primary OR the COXX
secondary – one at the time.
Choose between the two Service data tool versions
COXX (change) – Service data tool for COXX Primary
COXX Secondary (change) – Service data tool for COXX SecondaryC

Status bar

Service data tool is either IDLE or reading data.
The message means that SDT is reading data – please wait

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Reading out service data on a laptop
Ensure that the COXX or battery view is initiated by pressing the menu shown.
Please contact your local LINAK Supplier for support if this is not the case.

LINAK Actuators View v1.7

J

A

B

C

D

Page 7 of 29

E

F

G

H

The Service data tool COXX Primary and COXX Secondary is split into sections
SymbolA

Explanation
For quick and easy overview of actuators info and fatal error status.
Please notice: A new actuator connected is only visible in the Service data toolview if it has been running in outward or inward direction – A*S>0.

B

For detailed information about the actuators’ statistical service data.
For refreshing data from the control unit connected.
For update of information when replacing the actuator.

C

For detailed information about hand control signals and codes.

D

For service reporting, production number, software number, item number of theapplication.
Saving complete and relevant information for actuators data and service.
Intended for trained and authorised service technicians only.

E

For update of actuator info if the control is replaced to maintain service data.

F

For detailed information about errors on the actuator, control box or thecontrols.
Easy download of log file to send for further technical support

G

Please notice! This section is only visible, if the control box software specifies
actuators used on Port Junction box PJ2.
For detailed information about Port Junction Box

HPlease notice! This section is only visible when COXX is connected to LINAK
Battery lithium Ion battery.
For information about battery life, charging state and use.

J

Status bar

Status is either IDLE or Reading Extended OpenBus device 8 register 20
It means that SDT is reading data – please wait.

Sections are updated every second to keep data updated. Please re-start SDT if the control box has powered
down or disconnected. For further help and recommendations on each section, please press the help icon
Page 8 of 29

Indicates that the connection is working 100%
Indicates something is missing or has an error. A small text right to the LED informs about the problem.

Connection to IB30 box OK

Com Port Connection SDT IB30 version

Control Box connected = 8V missing

OpenBus Ok/FailPage 9 of 29

Service Data Tool help manual for CO Control Box Platform Summary view

LINAK Summary View v1.7

C
B

A

E

F

G
D
H

I

SymbolA

Explanation
This symbol indicates that COXX is connected to mains power.

This symbol indicates that COXX is operating on a Lithium Ion battery.
Battery Status is indicated by % and colour:
Green: Battery fully charged (approx. 100-40% capacity remaining)
Yellow: Charging recommended (approx. 40-21% capacity remaining)
Orange: Low critical battery level. (Depending on the COXX SW there will be
audio signal when the hand control is activated. Limited the actuator function).
This symbol indicates that COXX is operating on a BA19 battery, Lead Acid.
Regularly charging or charging before use is recommended as battery statusindication is not available.
Green: Battery will remain green. Please notice! There is no low battery warning.

Page 10 of 29

Symbol

Explanation

B

If the LED is orange, it indicates that the COXX has stopped operating due tothe duty cycle guard.

C

If the current fatal error LED is orange then you have fatal error and can use thetroubleshooting section and button to for help.

D

Selected or de-selected the actuators you want to monitor

The actuator position is shown with numbers.

The green arrow indicates that the actuator is working and shows which
direction, which is also written.
Status can be; Direction In, Direction Out, EOS in, EOS out or IDLE
If the actuator has lost its position, POS LOST indicator will occur in the statusbar

E

Help manual of what the different functions means.

F

The customer can add their own information as PDF-file.

G

A picture of the control box

H

The customer can change the application picture.

I

COMPANY LOGO

The customer can add their own LOGO.

Page 11 of 29

Service Data Tool help manual for CO Control Box Platform Actuator viewA

LINAK Actuators View v1.7

B

Example given with a 6-actuator system
SymbolA

Explanation
To ensure that the application will stop if the current draw exceeds the preset
limits.

Total work on the actuator (A*S): Work indicator for the actuators measures via
ampere usage *seconds in use. The work indicator gives a very good indicationof how much the actuator is worn.
LA20: 10.000 cycles in life test equals: 1.300.000 A*S
LA23: 10.000 cycles in life test equals: 1.400.000 A*S
LA27: 10.000 cycles in life test equals: 3.700.000 A*S
LA31: 10.000 cycles in life test equals: 3.000.000 A*S
LA34: 10.000 cycles in life test equals: 4.300.000 A*S
LA43: 10.000 cycles in life test equals: 2.500.000 A*S
LA40: 10.000 cycles in life test equals: 3.800.000 A*S (LA40 6000N)
LA40: 10.000 cycles in life test equals: 4.400.000 A*S (LA40 PL 8000N)
LA40: 10.000 cycles in life test equals: 2.900.000 A*S (LA40 HP 8000N)
LA44: 10.000 cycles in life test equals: 5.000.000 A*S
BL1 : 10.000 cycles in life test equals: 2.200.000 A*S
LC1 : 10.000 cycles in life test equals: 3.290.000 A*S
LC3 : 10.000 cycles in life test equals: 6.400.000 A*S
The work indicator on each actuator can be reset by pressing
Total number of overloads reached inwards and outwards.
If more actuators are moving at the same time during an overload situation theoverload figure will be counting on all running actuators
Page 12 of 29

Symbol

Explanation
Accumulated activity duration time in seconds.

Read out how many times a control button has been activated inwards

Read out how many times a control button has been activated outwards

Numbers of errors per actuator.
The indicator can only be reset by exchanging the actuator through SDT2
“Actuator” menu.
Activate this button for update of data when the actuator has been replaced.
When a new actuator has been connected it can be re-initiated to start fromzero. If “replace” is not activated the COXX believes the first actuator is stillconnected and the wrong data will be shown.
Please notice: A new actuator connected is only visible in the Service data toolview if it has been running in outward or inward direction – A*S>0.
When you activate this button it will also reset the number of errors per
actuator – see the summary section.
The number “0” indicates the number of resets per actuator. Before resetting iscomplete there will be dialogue boxes like…

Page 13 of 29

How to conclude on the service information
Total work:
Please contact the manufacturer of the bed application or medical application e.g. couch / table or chair for treatment and examination. The manufacturer will decide when it is appropriate to consider exchanging the actuator.
Overload:
If overload has occurred it is recommended to consider stronger lifting equipment with higher working load forthe particular patient / institution.

Page 14 of 29

Service Data Tool help manual for CO Control Box Platform Controls view

LINAK Controls Input Output v1.7

D

A
B
C

SymbolExplanation

A

Openbus “H-Frame” Input

OpenBus Signals

B

Openbus “A-Frame” Led’s

OpenBus Diode Signals

C

Openbus “A-Frame” Input

OpenBus Button Signals

D

ID4-ID7
Service (ID4)
ExBits (ID5)Res (ID6)

Additional OpenBus Signals overview

Page 15 of 29

Service Data Tool help manual for CO Control Box Platform Report view

LINAK Service Report v1.7

B
C
D

A

E
F

Example given with a 4-actuator system
SymbolExplanation

A

Write the information which is on thelabel of the product.

Page 16 of 29

Symbol

Explanation

B

Fill in the information; Inspected by,CompanyC

Description made in this box will be readout when the report is saved.

D

Choose up to 4 notes after the service
visit.
Messages for the next service visit - will
be stored and readable at next visit.
Saving is confirmed.

E

Up to 4 notes readable from theprevious service visit.

Example given with a 4-actuator system

LINAK Service Report v1.7

G

Page 17 of 29

Symbol

Explanation
When the application has been checked
and the information completed, press“save” to save as PDF, CSV, send to Email.
Relevant actuator statistics and systemdata will be included in the report.

F
G

Please notice that outlook has to beavailable. Outlook will open automaticallywhen report download is started.
If the COXX is connected to a Battery,
Lithium Ion battery – all battery data will
also be saved

Page 18 of 29

Service Data Tool help manual for CO Control Box Platform Advanced
settings view

Example given with a 6-actuator system
SymbolExplanation

A

Remember to update actuator info if
the COXX is replaced. In this way
you maintain the statistical service data
information on the actuators.

B

Read out data related to unique customisedfunctionsC

Get/Retrieve data from CB: When entering
new data the data will be visible with bold
script. “Get Data from CB” undo changes andretrieve existing data from the control box.

D

Remember to save report with existing data
before exchanging the Control box. Save new
settings: This will reset the above information
with the new data filled in.
Page 19 of 29

Service Data Tool help manual for CO Control Box Platform
Troubleshooting view
LINAK Troubleshooting v1.7

A

B

C

Example given with a 6-actuator system
SymbolExplanationA

The LED is orange if there is a failure or error. Theorange triangle symbol
is shown next tothe channel where the failure is detected.
The total number of errors is stated and can only
reset by replacing the control box and press thefollowing button in the Advanced settings section

B

The LED is orange if there is an actuator error.
Please see the actuator statistics for the total
number of errors per actuator.

C

Overview of the number of errors
per channel.
When an actuator has been replaced andthe data are updated by pressing the refresh
button in the actuator section –thenumber of failure or error per channel will also
be updated

Page 20 of 29

Symbol

Explanation

C

Press this button to download and send a log filewith all actuator statistics and troubleshooting
data.
The log file will be sent to your outlook foreasy forward to your LINAK contact for further
support.
Please notice that outlook has to be available.
Outlook will open automatically when report
download is started.
Status information and confirmation of
successful download of Troubleshooting reportwill be shown.

Page 21 of 29

Service Data Tool help manual for PJ2 Junction box view

Page 22 of 29

Service Data Tool help manual for Battery view

Page 23 of 29

Service Data Tool help manual for BA21 Battery Service view

A

SymbolB

Explanation

Please notice! This service data tool section is only to be used when support of LINAK BA21 lithium Ion
battery.
Please notice that outlook has to be available. Outlook will open automatically when report download
is started.
If you have a CO-Link system, it is possible to read-out battery statistics from two batteries connectedto the primary COXX and the secondary COXX respectively.
Choose the BA21 view Battery for read-out of statistics connected to the COXX primary control box.
Choose the BA21 view Battery secondary for read-out of statistics connected to the COXX secondary
control box.
Having a system where the battery is connected to a PJ2, the duration for generating the report cantake up to 10 min.
A

Press “save” to download a battery log file as CSV and send to Email. The Battery
details and relevant Battery statistics will be included in the report. These data areuseful for further technical analysis of the battery.

Download status indication.

B

Battery details

Automatically read-out of the battery details for easy identification of the battery
Page 24 of 29

Service Data Tool help manual for BA16/19 Battery Service view

A

SymbolB

Explanation

Please notice! This service data tool section is only to be used when support of LINAK BA16 / BA19
Lead acid batteries.
Please notice that outlook has to be available. Outlook will open automatically when report download
is started.
If you have a CO-Link system, the Service data tool it is possible to read-out battery statistics from twobatteries connected to the primary COXX and the secondary COXX respectively.
Choose the BA16/BA19 view for read-out of statistics from BA16/BA19 connected to the COXX
primary control box.
Choose the BA16/BA19 2nd view for read-out of statistics from BA16/BA19 connected to the COXX
secondary control box.
A

Press “save” to download a battery log file as CSV and send to Email. The Battery
details and relevant Battery statistics will be included in the report. These data areuseful for further technical analysis of the battery.

Download status indication.

B

Battery details

Automatically read-out of the battery details for easy identification of the battery
Page 25 of 29

How to change the application picture, COMPANY LOGO and information
PDF-file
SymbolExplanation
Click on the application picture or COMPANY LOGO with theright mouse button to select another picture or logo.
Please use the file type JPEG or PNG.

Choose the application picture from your desktop.
The size of the new application picture or company logo should be:
Application picture:
Width 138 pixels, Height 112 pixels
Company logo:
Width 150 pixels, Height 18 pixels
1

To change the pdf files:
help or info –Open Computer

2

Open the drive including “LINAK”

3Open SDT2

4Open Devices

5

Open the software-map for COXX

6

Click on devices, COXX and views

Page 26 of 29

Symbol

Explanation

7

Click on PDF to change a pdf file in one of the sections or to add
an info file8

Rename the existing pdf file. For example from “Info site” to“OLD” Remember to save or write the name you just havechanged. In this example you have to remember “Info site”

9

Copy the file you want to add to the folder and rename the new
pdf with the name of the pdf you want to replace. If we take theexample from point 8, you have to change it to “Info site”

Page 27 of 29

Info Site
One info site can be added per section in the Service Data Tool. The info site can be used for…
- Service checklist for technician to follow- User Manual- Etc.

Page 28 of 29

• Denmark
LINAK A/SGroup Headquarters
Tel: +45 73 15 15 15
Fax: +45 74 45 80 48
Fax (Sales): +45 73 15 16 13
www.linak.com• Denmark
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LINAK (Shenzhen) Actuator Systems, Ltd.
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Fax: +86 755 8610 6990
www.linak.cn• Slovakia
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Americas Headquarters
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Fax: +1 502 253 5596
www.linak-us.com

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The user is responsible for determining the suitability of LINAK products for a specific application. All
sales are subject to the ‘Standard Terms of Sale andDelivery’, available on LINAK websites.

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Page 29 of 29

Copyright © LINAK 2022.06 MA-M9-02-708-E

FACTORIES