7 DEALER MANUAL FOR
DP E162.CAN/ DP E163.CAN
DEALER MANUAL FOR DISPLAYCONTENT
7.1 Important Notice2

7.6 Key Definition

7.2 Introduction of Display

2

7.7 Normal Operation

5

7.3 Product Description

3

7.7.1 	Power On/Off

5

7.3.1 	Specifications

3

7.7.2 	Support Level Selection

5

7.3.2 	Functional Overview

3

7.7.3 	Headlight/ Backlight5

7.4 Display Installation

3

7.7.4 	Battery Capacity Indication

6

7.4.1 	Installation Position

3

7.7.5 	Bluetooth Indication

6

7.4.2 	Installation Steps3

7.8 Error Code Definition

7

7.5 Display4  BF-DM-C-DP E162&E163-EN November 2022

14

7.1 IMPORTANT NOTICE• If the error information from the display
cannot be corrected according to the instructions, please contact your retailer.

• Please use this product with care.
• Do not use thinners or other solvents toclean the display. Such substances candamage the surfaces.

• The product is designed to be waterproof. It
is highly recommended to avoid submerging
the display under water.

• Warranty is not included due to wear andnormal use and aging.

• Do not clean the display with a steam jet,high-pressure cleaner or water hose.

7.2 INTRODUCTION OF DISPLAY• Model: DP E162.C/ DP E163.CAN• Identification:• Appearance:
DPE162CF80101.0
PD031505

DPE163CF80101.0
PD031505

Note: Please keep the QR code label attachedto the display cable. The information from thelabel is used for software update.

2

BF-DM-C-DP E162&E163-EN November 2022  7.3 PRODUCT DESCRIPTION• Battery capacity indication• Operating temperature: -20℃~45℃• Support level indication• Storage temperature: -20℃~60℃• Real-time speed indication• Waterproof: IP65

• Headlight control and indication• Storage room Humidity: 30%-70% RH• Error code indication• Automatic light sensitivity function• Bluetooth function (only in DP E163.CAN)

7.4 DISPLAY INSTALLATION
7.4.1 Installation Position

7.4.2 Installation Steps

Top tube is disconnected from down tube:

Place the display into the tube from the upper mounting hole, then tighten the M4*12
screws from the bottom mounting holes.

HMI can be mounted on
the front of top tube

Top tube is connected to down tube:
Recommendedinstallation
position

If HMI is mounted on thefront of top tube, it is hard
to fix the screws.

  BF-DM-C-DP E162&E163-EN November 2022

3

DEALER MANUAL FOR DISPLAY

7.3.2 Functional Overview

7.3.1 Specifications

7.5 DISPLAY

1234

1

Battery capacity indicator2

Speed indicator3

Support level indicator

4

Headlight indicator

5Bluetooth indicator5

7.6 KEY DEFINITION

Power On/Off4

BF-DM-C-DP E162&E163-EN November 2022  

7.7 NORMAL OPERATION
7.7.1 Power On/ Off(>2.5S) on the display to turn on the system.

Press and hold(>2.5S) again to turn off the system.

7.7.2 Support Level Selection
When the display is turned on, press the(<0.5S) button to switch to the support level, the lowest
level is 1, the highest level is 3. When the support level indicator doesn't light up, there is no power
assistance.

7.7.3 Headlight/ Backlight
Double click the

button to turn on the headlight, and the display interface dims.

Double click thebutton again to turn off the headlight and the display interface lights up.

  BF-DM-C-DP E162&E163-EN November 2022

5DEALER MANUAL FOR DISPLAY

Press and hold7.7.4 Battery Capacity Indication
The battery capacity is indicated with 5 levels. When the lowest level indicator flashes that means
battery needs to charge. The battery capacity is shown as follows:
BarsCapacity Range

5 bars80%-100%

4 bars60%-80%

3 bars

40%-60%

2 bars

20%-40%1 bar

5%-20%

1 flashing<5%Example

7.7.5 Bluetooth Indication
Note: Only DP E163.CAN is the Bluetooth version.
This display is equipped with OTA function, which can update firmware through the bluetooth.
This display can be connected to the Bafang Go APP through Bluetooth. The customer also candevelop their own app based on the SDK provided by BAFANG.
The data that can be sent to APP are as follow:
No.

Function

No.

Function

1Speed8Range2Support level

9Heart beat3

Battery

10

Calories

4

Current

11

Sensor signal

5Headlight state

12

Battery Info.

6Trip

13

Ststem Info.

7ODO

14Error code

6

BF-DM-C-DP E162&E163-EN November 2022  7.8 ERROR CODE DEFINITION
The ebike system's parts are automatically monitored in real time. If a part is abnormal, the corresponding error codeThe troubleshooting methods in the list are listed in order according to the fault probability and theoperability of the related parts. In practice, dealers can adjust the order based on the existing tools andspare parts. (For detailed disassembly steps, please refer to the dealer manual of the correspondingparts on the official website. <www.bafang-e.com>)
In order to protect the electric parts, before disassembling the parts, please switch off the system power first by pressing thecontrol unit of HMI and then disconnect the power cable of the disassembled part. When installing the parts, please fix theparts first, then connect the power cable of the parts, and finnally switch on the system power by pressing the control unitof HMI.
Please contact Bafang after-sale service personnel <service@bafang-e.com> if the above troubleshooting fails to solve theproblem or the error code is not in the above list.

Code0507

Troubleshooting

Cause

Throttle not in place

System overvoltage
protection

Hub Motor System

Mid Motor System

1. Check whether the throttle is in place.

1. Check whether the throttle is in place.

2. Check whether the throttle cable is con-

2. Check whether the throttle cable isnected correctly or the cable (from throttle

connected correctly or the cable (fromto controller) is damaged.

throttle to drive unit) is damaged.

3. Troubleshoot the faulty part:

3. Troubleshoot the faulty part:

1) Replace the throttle

1) Replace the throttle

2) Replace the controller

2) Replace the drive unit

1. Check whether the nominal voltage

1. Check whether the nominal volt-of the battery is the same as the con-age of the battery is the same as thetroller.

drive unit.

2. Troubleshoot the faulty part:

2. Troubleshoot the faulty part:

1) Replace the battery

1) Replace the battery

2) Replace the controller

2) Replace the drive unit

1. Check whether the motor cable isconnected correctly or the cable (from08

Hall signal in motor ismotor to controller) is damaged.

abnormal

2. Troubleshoot the faulty part:
1) Replace the motor2) Replace the controller  BF-DM-C-DP E162&E163-EN November 2022

7Replace the drive unit

DEALER MANUAL FOR DISPLAY

is displayed on the HMI. The E162.CAN/ E163.CAN flashes the code at a frequency of 1 Hz.

CodeTroubleshooting

Cause

Hub Motor System

Mid Motor System

1. Check whether the motor cable isconnected correctly or the cable (from09

Phase wire in motor abnormal

motor to controller) is damaged.
2. Troubleshoot the faulty part:

Replace the drive unit

1) Replace the motor2) Replace the controller

Motor overtemperature
protection

10

cool down.

troubleshoot the faulty part:2. If no ride or riding for a shortmotor is equipped with the1) Replace the motor

temperature sensor.)2) Replace the controller(Only occur when themotor is equipped with thetemperature sensor.)

14

15

the system and let the drive unit

2. If no ride or riding for a short time,abnormal

12

1. If riding for a long time, turn off

system and let the motor cool down.

(Only occur when theMotor temperature sensor

11

1. If riding for a long time, turn off theController curent sensor
abnormalController overtemperature
protection

Controller temperature sensor
abnormaltime, replace the drive unit.

1. Check whether the motor cable isconnected correctly or the cable (frommotor to controller) is damaged.
2. Troubleshoot the faulty part:

Replace the drive unit

1) Replace the motor2) Replace the controller

Replace the controller

Replace the drive unit

1. If riding for a long time, turn off

1. If riding for a long time, turn off

the system and let the controller cool

the system and let the drive unit cool

down.

down.

2. If no ride or riding for a short time,

2. If no ride or riding for a short time,

replace the controller.

replace the drive unit.

Replace the controller

Replace the drive unit

8BF-DM-C-DP E162&E163-EN November 2022  

21Cause

Troubleshooting
Hub Motor SystemMid Motor System

1. Check whether the motor cable is

1. Check whether the spoke magnet

connected correctly or the cable (fromhas fallen off or the clearance

motor to controller) is damaged.

between the spoke magnet and the

2. Troubleshoot the faulty part:

speed sensor is within the normal

1) Replace the motor

range (10-15mm).

2) Replace the controller

2. Check whether the speed sensor

Speed sensor abnormal

cable is connected correctly or thecable (from sensor to drive unit) isdamaged.
3. Troubleshoot the faulty part:
1) Replace the speed sensor
2) Replace the drive unit

1. Check whether the torque sensor
Torque sensor abnormal

26(Only occur when the drive
system is equipped with thetorque sensor.)

cable is connected correctly or thecable (from sensor to controller) isdamaged.

Replace the drive unit

2. Troubleshoot the faulty part:
1) Replace the torque sensor
2) Replace the controller

30Communication abnormal

1. Check whether the HMI cable is

1. Check whether the HMI cable isconnected correctly or the cable (fromconnected correctly or the cable (fromHMI to controller) is damaged.

HMI to drive unit) is damaged.

2. Troubleshoot the faulty part:

2. Troubleshoot the faulty part:

1) Replace the controller if the HMI

1) Replace the drive unit if the HMI

turns off automatically after appear-turns off automatically after appear-ing error code for 20 seconds.

ing error code for 20 seconds.

2) Replace the HMI if the HMI2) Replace the HMI if the HMI

doesn't turn off automatically after

doesn't turn off automatically after

appearing error code for 20 seconds.

appearing error code for 20 seconds.

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9DEALER MANUAL FOR DISPLAY

Code

CodeCause

Troubleshooting
Hub Motor System3) If the BESST tool is available, con-30

connect it with HMI and drive unit,

the information of HMI and controller

read the information of HMI and driveand replace the part that cannot readunit and replace the part that cannotinformation.

read information.

1. If keep pressing the ON/OFF

1. If keep pressing the ON/OFF

button when the HMI powers on, thebutton when the HMI powers on, theerror code will alarm. Release theerror code will alarm. Release the(Only occur when the drive

button and observe whether the code

button and observe whether the code

system is equipped withdisappears.

disappears.

2. Troubleshoot the faulty part:

2. Troubleshoot the faulty part:

Communication abnormal

circuit abnormal

Bafang CAN communication
protocol.)3742494c3) If the BESST tool is available,

nect it with HMI and controller, read

ON/OFF Button detection

36Mid Motor System

WDT (Watch Dog Timer) incontroller is abnormal

1) Replace the HMI

1) Replace the HMI2) Replace the controller

2) Replace the drive unit

Replace the controller

Discharge voltage of

1. Charge the battery

battery pack is too low

2. Replace the battery

Discharge voltage of single

1. Charge the battery

cell is too low

2. Replace the battery

Voltage difference between
single cell

Replace the drive unit

Replace the battery

The battery error codes of 42, 49, 4C only occur when the drive system is equipped with the smart BMS and Bafang CAN
communication protocol.

10

BF-DM-C-DP E162&E163-EN November 2022