One Year Combinations
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Airline,Travel&Tourism

International
FlightAttending

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Advanced
Airline,Travel &Tourism

International
FlightCombo B
44 Weeks

Attending

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Advanced
Airline,Travel &Tourism

Combo A
30 Weeks

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Aviation

Combo C40 Weeks

Two Year Combinations
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Advanced
Airline,Travel &Tourism

DIPLOMA IN

Travel &Tourism
Management

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Advanced
Airline,Travel &Tourism

Tourism &Aviation(FlightAttending)

Combo D

Combo E

Unit 23755

Identify and self-evaluate the demands of a specific role in a tourism workplace

Unit 23758

Demonstrate knowledge of communication and customer service theory in a tourism workplace

Unit 23759

Provide customer service experiences in a tourism workplace

Unit 23768

Describe the legal rights and responsibilities of employees and employers in a tourism workplace

Unit 23766

Demonstrate knowledge of the tourism industry

Unit 23764

Demonstrate verbal communication in a wide range of tourism contexts

Unit 23769

Demonstrate knowledge of the sales function within tourism workplace

Unit 18237

Perform calculations for a tourism workplace

Unit 24873

Demonstrate knowledge of teamwork

Unit 18212

Demonstrate knowledge of New Zealand as a tourist destination

Unit 18228

Demonstrate knowledge of specific New Zealand regions as tourist destinations

Unit 3750

Sell, process and advise foreign exchange for travel

Unit 24872

Produce documents for a workplace using a computer

Unit 18226

Demonstrate cross cultural communication skills

Unit 25193

Demonstrate knowledge of ground terminology and products used in the travel industry

Unit 25194

Produce and check numerical documents for the travel industryUnit 25195

Explain travel brochures and travel-related documents

Unit 25503

Identify and access travel product information and travel-related information

Unit 25506

Process short haul ground travel requirements using a computer reservation system

Unit 25508

Demonstrate knowledge of work travel geography

Unit 25499

Provide quotations, complete reservations and process travel arrangements in retail travel

Unit 25504

Demonstrate knowledge of retail travel operations

Unit 25505

Process short haul air travel requirements using a computer reservation system

Unit 25507

Use a travel management system to manage client files and process travel arrangements for clients

Unit 18211

Demonstrate knowledge of Australia as a tourist destination

Unit 25509

Demonstrate knowledge of wholesale travel operations

Unit 18220

Advise on and sell travel insurance

Unit 18206

Process reservations for coach and overland tours outside of New Zealand

Unit 18219

Demonstrate knowledge of and process international air travel

Unit 18205

Process reservations for cruises outside of New Zealand

Unit 10457

Sell tourism and travel products to customers

Unit 18282

Advise customers of regulatory requirements

Unit 20490

Outline and apply contract legislation and common law principles to the tourism industry

Unit 26471

Prepare quotes for specialist travel products outside of New Zealand

Unit 18213

The United Kingdom and Eire as a tourist destination

Unit 18214

The United States and Canada as a tourist destination

Unit 18222

Research and market a group tour

Unit 25192

Demonstrate knowledge of airline terminology

Unit 6400

Manage first aid in emergency situations

Unit 6401

Provide basic first aid

Unit 6402

Provide basic life support

Unit 9244

Demonstrate ability to manage air services emergencies

Unit 9245

Identify, as a flight attendant, major aircraft componentsUnit 21834

Demonstrate knowledge of introductory aviation terminology

Unit 21837

Demonstrate knowledge of dangerous goods and hazardous items in the aviation industry

Unit 25457

Manage basic medical issues affecting aircrew and passengers

Unit 21840

Demonstrate knowledge of alcoholic and non-alcoholic beverages on board an aircraft

Unit 21841

Provide food and beverage services on board an aircraft

Unit 21842

Demonstrate knowledge of and comply with food hygiene requirements on board an aircraft

Unit 21843

Demonstrate ability to manage passengers on board an aircraft

Unit 21844

Demonstrate knowledge of and use of aircraft safety and emergency equipment

Unit 21845

Carry out fire fighting procedures on board an aircraft

Unit 25453

Demonstrate knowledge of crew resource management on board an aircraft

Unit 25455

Demonstrate knowledge of and apply conflict management on board an aircraft

Unit 17357

Demonstrate knowledge of airport geography

Unit 11101

Collaborate within a group/team which has an objective

Unit 9692

Present information orally to an audience

Unit 16688

Identify and manage the effects of shift work

Unit 497

Demonstrate knowledge of workplace health and safety

Unit 20595

Demonstrate knowledge of the threat presented by terrorism

Unit 16818

Demonstrate knowledge of aviation industry law, systems and procedures

Unit 21835

Demonstrate knowledge of basic principles for commercial airlines

Unit 18227

Demonstrate knowledge of support mechanisms for customers with specific needs

Unit 20677

Demonstrate knowledge of the principles of aircraft flight

NATIONAL CERTIFICATE IN
AVIATION

UNIT STANDARDSCERTIFICATE IN
INTERNATIONAL FLIGHT
ATTENDING

All these qualifications are approved by NZQA for student loans andallowances. For details on the criteria and how to apply contact us.

CERTIFICATE IN ADVANCEDAIRLINE, TRAVEL & TOURISM

We expect that you are probably keen on more than just one course and therefore we have put together
some combinations. Don’t be surprised if by combining some courses you reduce the time as some courses
include both the same unit standards. If there is a combination you want that is not shown below, simply
ask as we are happy to tailor make a training course just for you.

NZQA Unit Standards

CERTIFICATE IN AIRLINE,TRAVEL & TOURISM

Combo Certificate and Diploma Courses