DK-5000 Series
Electronic Tally Device
MIERUZZO BASIC SOFTWARE

USER’S MANUAL
DK-5005A,
DK-5005B,
DK-5005C,
DK-5005D,

DK-5010A,
DK-5010B,
DK-5010C,
DK-5010D,

DK-5030A
DK-5030B
DK-5030C
DK-5030D
This manual was last revised July 14, 2016
*Contents are subject to change even without prior notice.
All Rights Reserved, Copyright © 2015, LINE SEIKI CO., LTD.

DK-5000 Series Mieruzzo Basic Software User’s Manual

TABLE OF CONTENTSSECTION 1
0

System Requirements

System Requirements

SECTION 2
1

2

3

4

5

6

7

1

Usage Instructions

Installing DK-5000 Mieruzzo Software and Driver2

1.1

DK-5000 Mieruzzo Software Installation2

1.2

DK-5000 Device Driver

7

Connecting / Disconnecting a DK-5000 Device

8

2.1

Connect a DK-5000 Device

8

2.2

Disconnect a DK-5000 Device

11

Data Communication with DK-5000 Device

12

3.1

Auto-Acquire Data

12

3.2

Acquire Present Data

15

3.3

Historical Count List (HCL)

16

3.4

Acquire All Records

18

3.5

Delete a Specific Record

22

3.6

Clear All Records

24

Editing Labels

26

4.1

Edit Labels

26

4.2

Export Labels

28

4.3

Import Labels

29

Exporting Records to a File

30

5.1

Export a Specific Record

30

5.2

Export All Records

31

Changing Device Settings

33

6.1

Set Device ID

33

6.2

Synchronize DK-5000 Device Time with System Time

34

Miscellaneous Functions

35

7.1

View Device Firmware Version

35

7.2

Check for Software Updates

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SECTION 3
8

7.3

View Software Instruction Manual

36

7.4

View Software Version

36

Frequently Asked Questions

Frequently Asked Questions

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DK-5000 Series Mieruzzo Basic Software User’s Manual0

SYSTEM REQUIREMENTS

Below are the minimum system requirements to install and run the DK-5000 Mieruzzo
Basic Software:

Processor

Pentium 2 266MHz

Operating System

Windows 7, 8, 8.1, 10

Disk Space

Application: 50MB
Java Runtime Environment: 160MB

Memory1 GB

Microsoft Excel and Windows are registered trademarks of Microsoft Corporation in the UnitedStates and/or other countries.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

1

INSTALLING DK-5000 MIERUZZO BASIC SOFTWARE AND DRIVER
1.1

DK-5000 MIERUZZO BASIC SOFTWARE INSTALLATION

1.1.1

Double-click to run the software installer.

1.1.2

Select the language to use then click OK to continue with the software installation.

1.1.3

The DK-5000 Mieruzzo Basic Software Setup Wizard will start. Click Next to continue withthe software installation.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

1.1.4

Select the default installation folder or browse for a new location. Click Next to continue withthe software installation.

1.1.5

Select the default location of program’s shortcut or browse for a new location. Click Next tocontinue with the software installation.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

1.1.6

Select whether to create or not to create the desktop icon for the software via the checkbox.
Click Next to continue.

1.1.7

Click Install to continue with the software installation.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

A progress bar will show the installation progress.

1.1.8

DK-5000 Series Device Driver Updater will open for the installation of necessary device
driver. Click Next to continue.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

1.1.9

The following window will appear upon successful installation of the DK-5000 Series Device
Driver. Click Finish to continue.

1.1.10 Click Finish to complete the software installation.

If Launch DK-5000 Mieruzzo Basic

Software is checked, the software will automatically launch.

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1.1.11 See below image for the default view of the DK-5000 Mieruzzo Basic Software.

1.2

DK-5000 DEVICE DRIVER

1.2.1

The correct DK-5000 Device Driver is installed together with the DK-5000 Mieruzzo Basic
Software.
In case there is a need to re-install the device driver, it can be found by selecting the correct
driver located in the installation directory of the software. The following message will beshown upon successful installation or update of the device driver.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

2

CONNECTING AND DISCONNECTING A DK-5000 DEVICE
2.1

CONNECT A DK-5000 DEVICE

2.1.1

When a DK-5000 device is physically connected to the computer via a USB cable, click
Device in the menu bar, then select Connection (Device > Connection)or click Connection button.

2.1.2

The drop-down button will list all DK-5000 devices available with their corresponding Device
ID and COM Port Connection. If there are multiple items in the list, select the device youwant to connect.

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2.1.3

Click OK to connect to the selected DK-5000 device.
When the software successfully connects to the selected device, the Title Bar will display theDevice ID and COM Port Connection as shown below.

The device details will also be shown in the lower left corner which will show the device
model, Device ID, and the number of Records available in the device memory.

Successful connection to a Type A or Type B device will show the Auto-Acquire page.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

Successful connection to a Type C device will show the Acquire Present page.

Successful connection to a Type D device will show the Auto-Acquire page.

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2.1.4

If attempting to connect a new device while there are Records from a different device on
display, a dialog will appear to confirm if Records will be saved before connecting to the newdevice.

Select Yes to save the displayed Records.
Select No to discard the Records on display and continue connecting to the new device.
Select Cancel to abort connection to the new device.

2.1.5

In cases where no DK-5000 device is detected, an error message will be shown.

2.2

DISCONNECT A DK-5000 DEVICE

2.2.1

Click Device in the menu bar, and then select Disconnect (Device > Disconnect).

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A message will appear to confirm disconnection.
disconnected from the computer.

The DK-5000 can now be physicallyWarning!
Do not physically disconnect the DK-5000 device from the computer without aDisconnect command and confirmation that the device can be safely removed. This will
introduce a huge risk of the software not being able to detect re-connection of the DK-5000
device or new connections of new DK-5000 devices.

3

DATA COMMUNICATION WITH DK-5000 DEVICE
3.1

AUTO-ACQUIRE DATAThis function is available in Type A, Type B and Type D DK-5000 devices only. Software willshow the present data displayed on the DK-5000 device, and will automatically refresh every 1
second.
3.1.1

Click File in the menu bar, and then select Auto-Acquire (File > Auto-Acquire).

Or click Auto-Acquire button.

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3.1.2

A successful Auto-Acquire command will show the present data displayed on the DK-5000
device, and the display will be automatically updated every 1 second. The Last Update Timeof the display is also shown.

There are two display formats available for Type A and B. Click the corresponding tab toselect the preferred display format.

Format 1 shows the individual values of each Inputs on the left side, and the total of all
Inputs or Inputs on the right side.

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Format 2 shows the value of Input 1 on the left side, total and individual values of other
Inputs in the middle, and total of all Inputs on the right side.

For Type D, there is only one format for Auto-Acquire. A display legend is available todetermine the status of each Input. (Green = High, Red = Low and Blue = Stand by).

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.2

ACQUIRE PRESENT DATAThis function is available in Type C DK-5000 devices only. Software will show the present
data displayed on the DK-5000 device.

3.2.1

Click File in the menu bar, and then select Acquire Present Data (File > Acquire PresentData).

or click Acquire Present Data button.

3.2.2

A successful Acquire Present Data command will show the present data displayed on the
DK-5000 device. Additionally, it will update the number of Records shown in the device
details.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.2.3This function can be executed only when device is in Count Mode. If Acquire Present was
attempted while device is in Standby Mode, an error message will be shown.

3.3

HISTORICAL COUNT LIST
This function is available for Type A, B and D DK-5000 devices. The software will show thelist of ongoing count values from DK-5000 device. The view will automatically take data from thedevice every second for display according to user-set interval upon connection to the device.
3.3.1

To view the Historical Count List, click the HCL Display tab from the Auto Acquire view.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.3.2 To start populating the list, select the Interval Type, either At Change or Time. If Time isselected, the user needs to input the value in the textbox and select the unit of time (sec, min or hr)from the dropdown menu and then click Start button.

3.3.3

The default Interval Type is set to At Change which means the table will update once
there is a change in the current value displayed in the DK-5000 device.
If At Change is selected, the textbox for time input and the dropdown menu for unit will be
automatically disabled.

3.3.4

To stop the table from updating, click Stop button.

3.3.5

By default the History Count List table is set to Auto Scroll. This feature allows the table toautomatically scroll to the latest table item. To enable and disable this feature, click Auto
Scroll checkbox.

3.3.6

To clear the History Count List table, click Clear button.

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3.3.7

To export the table to Excel or CSV file, click the HCL Data Export button or right click on
the table and click HCL Data Export.

3.4

ACQUIRE ALL RECORDS

This function enables the software to show all the records saved in the memory of DK-5000
devices. All Record details can be viewed and there is also an option to export Records to a
spreadsheet or delete a specific Record.
3.4.1

Click File in the menu bar, and then select Acquire All Records (File > Acquire All
Records).

Or click Acquire All Records button.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.4.2

A successful Acquire All Records command will show all the records saved in the memory of
the DK-5000 device.

Additionally, it will update the number of Records shown in thedisplayed device details.

For a Type A device, all Records are listed in a single table.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

For Type B and Type C devices, each Record is shown as a separate table. Each tableshows a list of all the logs inside that Record.

For Type D devices, each record will also be shown as a separate table but with anadditional table below, containing the summary of the main table.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.4.3

The software will display messages for three (3) conditions that indicate the status ofavailable memory on the device.

3.4.3.1 No Records In Memory
A warning message will be displayed to indicate that Acquire All Records is attempted but
there are no Records saved in the device memory.

3.4.3.2 Device Memory Low“Memory Low” message will be displayed if device memory usage is between 80% - 100%.

3.4.3.3 Device Memory Full
“Memory Full” message will be displayed if 100% of device memory is used. This serves asa warning to backup data by exporting to an .XLS or .CSV file, and free up device memory
by deleting old Records. When memory is full, the device will automatically delete the oldest
Record to free up memory when additional memory for new Records is needed.

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3.4.4

If Acquire All Records is pressed while the Records in the device are already on display
because of a prior Acquire All Records command, the software will check if there are new
Records or if there are changes in the device. If the Records in the device do not match the
Records on display, a dialog will appear to confirm if Records will be saved before acquiring
Records.

Select Yes to save the displayed Records. Follow the export procedure.
Select No to discard the Records on display and continue acquiring new Records.
Select Cancel to abort acquiring all Records.

3.5

DELETE A SPECIFIC RECORD IN DK-5000 DEVICE

3.5.1

To delete a specific record in a Type A device, right-click on the Record to be deleted, andthen select Delete Record.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

To delete a Record in Type B, C or D devices, right-click on the Tab Title of the Record to bedeleted, and then select Delete Record.

3.5.2

A dialog will appear to confirm the requested command.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.5.3

Click OK to delete selected record. The following message will appear to confirm that the
Record was successfully deleted.

3.5.4

Delete Record will not proceed if the Records in the device do not match the Records on
display.

A dialog will appear to confirm if the display will be updated by an automatic

Acquire All Records command.

Select Yes to update display by acquiring all Records in the device memory.
Select No to abort Delete Record command.

3.6

CLEAR ALL DATA IN DK-5000 DEVICE

3.6.1

Click Device in the menu bar, select Device Settings, and then select Clear All Data
(Device > Device Settings > Clear All Data).

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DK-5000 Series Mieruzzo Basic Software User’s Manual

3.6.2

A dialog will appear to confirm deletion of all records.

3.6.3

Click OK to clear all Records in the device.
All the Records in the device will be deleted and the records displayed in the software will
also be cleared.
Note:
The DK-5000 device will proceed to Memory Recall Mode displaying “no data” to indicatethat the memory is cleared of all data.

3.6.4
For Type B, C and D devices, the Clear All Data feature cannot be used when device is in
Recording or Count Mode, respectively. If Clear All Data is attempted during Recording orCount Mode, an error message will be shown.

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4

Editing Labels
4.1

EDIT LABELSThis function allows the user to edit the default Input labels. These labels will be
used in the Auto-Acquire and Acquire All tabs when displaying data from the device andalso in the exported file.

4.1.1 To edit Input labels, click Device from the menu bar then select Edit Labels.

4.1.2 The Labels dialog will be shown and the textbox for each label will be enableddepending on the number of Inputs of the connected device.

In this example, the connected device has 5 Inputs.

Click OK button to apply the changes and Cancel button to discard the changes andclose the Labels dialog.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

4.1.3 Upon applying the changes in Input labels, the Auto-Acquire and Acquire All Records
view will be updated.
Auto-Acquire View:

Acquire All Records View:

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DK-5000 Series Mieruzzo Basic Software User’s Manual

4.2

EXPORT LABELSThis allows the user to save the labels into a CSV file. This CSV file can be sharedand imported in case the user wants to use the labels again.

4.2.1 To export labels, open the Labels dialog. Go to Device from the menu bar then click
Edit Labels.

4.2.2 After editing the labels, click Export button and the Save Dialog will show up with adefault file name ‘Input_Labels’. The user can change the file name then select thelocation and click SAVE to save the CSV file.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

4.3

IMPORT LABELS
Once the CSV file of the labels has been exported, the user can import it and use it

again.

4.3.1 To import labels, open the Labels dialog. Go to Device from the menu bar then click
Edit Labels.

4.3.2 Click Import button then select the CSV file and click Open.
The labels from the CSV file will be displayed in the Labels dialog.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

5

EXPORTING RECORDS TO A FILE
5.1

EXPORT A SPECIFIC RECORDThis function enables saving a copy of selected Record to a spreadsheet. This function isavailable in Type B, C and D DK-5000 devices only. For Type A devices, please use the Export All
Records function.

5.1.1

To export a specific individual Record, right-click on the page to be exported, and then selectExport Record or click the Export Record button, which is found on the lower-right cornerof the page.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

5.1.2

You can choose to save the record as an MS Excel Workbook (.XLS) or a comma separated
value (.CSV) file.

The default filename to be used follow the format below:
Device ID_start timestamp_end timestamp.xls
Device ID_start timestamp_end timestamp.csv

5.2 EXPORT ALL RECORDS
5.2.1

To export all records displayed, click File in the menu bar, and then select Export All
Records (File > Export All Records).

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DK-5000 Series Mieruzzo Basic Software User’s Manual

Or click Export All Records button.

5.2.2

You can choose to save the Records as an MS Excel Workbook (.XLS) or a comma
separated value (.CSV) file.

The default filename to be used follow the format below:
Device ID_date & time of export.xls
Device ID_date & time of export.csv

If exported to Excel, each Record will be on a different sheet in one Excel file, while, if
exported in CSV, each Record will be stored as individual CSV files.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

6

CHANGING DEVICE SETTINGS
6.1

SET DEVICE ID
The software can be used to change the Device ID of the connected DK-5000 device. The

Device ID is a 3-digit user-programmable number which is used to identify different DK-5000
devices.
6.1.1

Click Device in the menu bar, select Device Settings, and then select Set Device ID(Device > Device Settings > Set Device ID).

6.1.2

Type the desired 3-digit Device ID.

6.1.3

Click OK to save selected Device ID.

6.1.4

For Type B, C and D devices, this feature cannot be used when in Recording or Count
Mode, respectively. If the Device ID is attempted to be changed during Recording or Count
Mode, an error message will be shown.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

6.2 SYNCHRONIZE DK-5000 DEVICE TIME WITH SYSTEM TIME
6.2.1

Click Device in the menu bar, and then select Sync Time (Device > Sync Time).

6.2.2

A dialog will appear that shows the current time of the PC.

6.2.3

Click OK to sync the time of DK-5000 device to system time.

6.2.4

For Type B, C and D devices, this feature cannot be used when in Recording or Count
Mode, respectively. If time is attempted to be synced during Recording or Count Mode, anerror message will be shown.

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7

MISCELLANEOUS FUNCTIONS
7.1

VIEW DEVICE FIRMWARE VERSION

7.1.1

Click Device in the menu bar, and then select Firmware Version (Device > Firmware

Version). It will show the firmware version of the connected device.

7.2

CHECK FOR SOFTWARE UPDATES

7.2.1

Click Help in the menu bar, and then select Check for Updates (Help > Check for Updates).
It will automatically search for available software updates.

If no updates are available, it will show a message prompt below.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

7.2.2

If there is no internet connection or if the software cannot connect to the update server, anerror message will appear.

7.3

VIEW SOFTWARE INSTRUCTION MANUAL

7.3.1

Click Help in the menu bar, and then select Manual (Help > Manual). It will open a copy of
the DK-5000 Mieruzzo Software User’s Manual.

7.4

VIEW SOFTWARE VERSION AND INSTALLATION DETAILS

7.4.1

Click Help in the menu bar, and then select About DK-5000 Mieruzzo Basic Software (Help> About DK-5000 Mieruzzo Basic Software). It will show the following window which tells thesoftware build version and an option to see the software installation details.

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DK-5000 Series Mieruzzo Basic Software User’s Manual

8

FREQUENTLY ASKED QUESTIONS
1. Why do I get a "no DK-5000 device detected" message when I click Connection even when my device isvisibly connected?
These are common reasons for not detecting a DK-5000 device, and possible solutions:

Make sure your device is connected and turned ON. You cannot connect if the device is turned off.



Make sure that the PC recognizes your device. If this is the first time you connected a DK-5000
device, it'll take some time for windows to install the appropriate driver. Please note that oursoftware installation contains the drivers necessary for your DK-5000.



We received reports that changing the USB port to connect to help with the OS recognizing thedevice.

2. Why do I get an "unknown device" error when I connect the DK-5000 device to my PC?
These are 2 possible reasons for unknown device error:

Driver installation. Make sure that you've properly followed the software and driver installation.



Windows USB Stack issue. This is an issue with Windows' USB stack. Try disconnecting thenreconnecting the device, or restarting your PC.

3. Why can’t I sync the time on my DK-5000 device via the Basic Software?
It is possible that your device is in Recording or Count Mode. There are restrictions to setting the time
when the device is not on Standby Mode (for Type B, C and D devices). Make sure you go to Standby Modefirst before syncing the time.

4. Why can’t I change the time on my DK-5000 device?
It is possible that your device is in Recording or Count Mode. There are restrictions to setting thetime when the device is not on standby mode (for Type B, C and D). Make sure you go to standby mode
first before setting the time.

5. Why can’t I change the Device ID on my DK-5000 device?
You cannot change the Device ID on your DK-5000 device if it is connected to the DK-5000 Mieruzzo
Software. Use the Set Device ID function of the software to change the Device ID.

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6. I already disconnected the device from the software, why can’t I change the Device ID on my DK-5000
device?
It is possible that your device is in Recording or Count Mode. There are restrictions to editing theDevice ID when the device is not on Standby Mode (for Type B, C and D devices). Make sure you go toStandby Mode first before changing the Device ID.

7. Why are my old records missing in the device memory?
Your DK-5000 has limited memory and will erase the earliest record to free up space for new ones. To
avoid this, please refer to the manual and save your records using our DK-5000 Mieruzzo Basic Software
before clearing the device memory.

8. Why don’t I get back to the default folder DK-5000 when I export my records?
We have an initial folder DK-5000, but the software remembers the last folder where the user saved lastexport. You may choose not to use the DK-5000 folder. But you should be able to find it again under yourDocuments folder.

9. The DK-5000 Mieruzzo Basic Software says there is a new update available, but I cannot update thesoftware.
If you are working behind a proxy server or a firewall, it could be that access to the update server islimited. Please contact your network administrator for help in correcting this by allowing TCP/IP access tosoftware.line.com.ph at port 80.
Intermittent internet connection may cause corruption in downloading the new version. If this happens,
the software will report this error to you and continue with your current version. You may want to proceedwith the update when you have a stable internet connection.
There are reported incidences wherein update function does not work after reinstalling the software
over a previous install. In this case, you will need to delete the entire program folder “C:\Program Files(x86)\Line Seiki\Mieruzzo\DK5000 Mieruzzo Software\” before reinstalling a new one.

For more information, please visit www.lineseiki.com.

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DK-5000 Series Mieruzzo Basic Software User’s ManualThis manual was last revised July 14, 2016
*Contents are subject to change even without prior notice.
All Rights Reserved, Copyright © 2015, LINE SEIKI CO., LTD

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LINE SEIKI CO., LTD.
Head Office
Contact
E-mail
URL

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Tokyo JAPAN 152-0001
TEL: 03-3716-5151
FAX: 03-3710-4552
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http://www.lineseiki.com