Zen Design Group, Ltd. takes its intellectual property rights very seriously. We work diligently toprotect our rights and our invention. The market has become overwhelmed with cheap copies
of our product. In order to protect our product from counterfeits that are ruining thereputation of our invention, we have partnered with the VeRO Program to remove these items
from eBay.
Zen Design Group, Ltd owns the U.S. Patent 6,860,616 entitled “Ultra Violet Writing System” aswell as the U.S. Trademark “Invisible Writer.” We have many registered trademarks innumerous countries and in some instances we are willing to license those intellectual property
rights to interested, qualified sellers.
There are a significant number of counterfeit and/or infringing invisible secret pen items listed
on eBay. Sale of these items without a license is illegal. The manufacture, distribution and/orsale of counterfeit goods carry criminal penalties and civil liability in the U.S. and othercountries.
What to do if your listing was removed:
You may contact us at the email provided to you in the notice sent from eBay. If you contact usrequesting information that is already contained within this page we cannot guarantee aresponse. Also, please be advised that due to the number of emails received on a daily basis, itmay take up to a week to respond. In order to ensure an accurate response to any inquiries wewill need your eBay seller ID and auction number.
Frequently Asked Questions:
Q: Why was my auction removed? A: Your eBay auction was removed by eBay because webelieve that the item being sold was counterfeit and/or infringes on our intellectual property.
Q: Why did eBay allow me to post my auction if it contained infringing content/goods? A: It isimpractical to pre-screen all listings that are submitted to eBay. As such, certain products thatviolate both the VeRO policy and our intellectual property are allowed to be listed and are onlydetected after the auction is posted.

Q: How did Zen Design Group determine that the goods in my auction were counterfeit
and/or infringing intellectual property rights? A: Due to the nature of eBay, we must make ourdecisions based on the pictures provided in your auction. Unfortunately, we do not disclose thespecific ways in which we identify counterfeit products. If we did, this information could also beused by counterfeiters to further produce phony goods.
Q: Can Zen Design Group verify the authenticity of merchandise for sale on eBay? A: While wewould like to be able to assist you, we cannot verify the authenticity of any product that is notpurchased through one of our authorized distributors or retailers. Unfortunately, there are alarge number of counterfeit products in the marketplace, and we are committed to addressing
this issue. If you believe a seller or store is selling counterfeit products, please let us know byemailing us at info@zendesigngroup.com
Q: Why does Zen Design Group care if sell a little unauthorized merchandise? A: We haveexpended considerable resources to develop and maintain our products. Through the auctionof counterfeit merchandise, people attempt to trade off of our well-earned reputation. These
auctions not only cause monetary damage, but may also damage our reputation, as many
purchasers of inferior counterfeit products will attribute the poor quality merchandise to ourproduct(s).
Q: Why was my auction singled out? I see a bunch of other auctions selling the same items! A:Be assured that you have not been singled out. We work diligently to ensure that the majorityof auctions offering infringing goods are removed from eBay. However, given the extremely
high volume of merchandise that is offered for sale, it is almost impossible to identify andremove every auction.
Q: Can I list an item if I explicitly state that it is NOT GENUINE? A: NO! Any disclaimer
regarding the authenticity of goods, such as “fake” or “knockoff”, is not permitted under eBaypolicy.
Q: What if I decide to re-post an auction once it has been removed? A: If you decide to re-post
an infringing product after eBay has removed the first auction for it, please be aware that youraccount may be temporarily or permanently suspended from eBay.