ONE CONNECTS
THE WORLDONE was established through theintegration of the container businessof 3 Japanese shipping companies.
Operating more than 230 vessels, itoffers an expeditious and a reliableinternational network of over 165
services to 120 countries andbeyond. ONE has a fleet size of
approximately 1.8 million TEU.
We believe in harnessing innovation and technology
to bring new opportunities to businesses by providingthem access to what they need from around the globe.

OUR KEY MILESTONES

2016

2018

2020

2022

Announcement of K-Line,MOL, NYK container
business consolidation

Commencementof servicesTHEA expansion

Launch of ONE
Green Strategy2016

2017

2018

2019

2020

2021

2022

2023

201720192021

2023

Establishmentof ONE

Inauguration of Magenta
Singapore Terminal

Launch of ONE mobileapplication

Fifth year anniversary

Expansion of reefer fleet

We now have more than
165 services connecting
120 countries

OUR GLOBAL NETWORKGHQ(GlobalHeadquarters)

RHQ(RegionalHeadquarters)

SUSTAI NABLE
GROW T H ST RAT E GY
Committing to sustainablegrowth and long-term
contribution to broader
stakeholders

RHQ
LondonRHQ
Richmond

RHQ
Hong Kong

MORE THAN

244

RHQ
Dubai

PORT
CALLS

ACROSS165+

GHQ/RHQ
SingaporeSERVICEROUTESCONNECTING

120

Committed to providing
high-quality and safe
global shipping services

Enhance operationalefficiency

Invest in green and digitaltransformation

Promote a strong corporate
culture and talent pool

Maintain and enlarge fleet capacity to capture
market organic growth

RHQ
Sao Paulo

COUNTRIESKEY B US I N ES S DEV ELO P M E N TS

0102

03

04

VESSEL FLEETEQUIPMENT

SAFETYTERMINALS

Actively expanded ONE’s core fleet to meetdemand for future sustainable supply chains.

Enhanced service quality and customer experience:Continues to be a key agenda of ONE’s
business developments. Safety campaigns forvessel operation are conducted annually by:

Ongoing investments in the following key
terminals are progressing:

Further upgrades to come with variety of vessels
scheduled for delivery.

Stable investment for dry, special and reefercontainer boxes
Telematic devices to be installed in reeferboxes to provide greater visibility within cargo

Sharing best practices and safety initiatives
among the fleet
Continuous cultivation of safety culture
among shore and sea operations

Magenta Singapore Terminal, Singapore• Joint venture with PSA Singapore• Inaugurated on May 2019
Yusen Terminals LLC /Trapac LLC, US West Coast• Acquisition completed in 2023

O UR DIGI TA L TR A N S F O RM AT IO N

OUR SUSTAI NABI LI T Y
P RI ORI T I E S

We aim to deliver superior customer experience through thefollowing channels of digital transformation:
PEOPLEPROCESSSYSTEM

Sales and CS
Operating Model

Operational
ExcellenceData-driven
EnterpriseOmni-channel experience
Partner integration

Hassle-free planning and simple
shipment management
Supply chain visibility

Integrated sales
Servicing CRM platform

ONE aims to be sustainable and resilient, and atrusted partner for our customers in delivering
global shipping solutions

Environment

Governance

We protect the environment andecosystems by taking action on
climate change, pollution andusing resources responsibly.

We uphold the highest standardsof ethical business conduct andcorporate governance, incompliance with regulation andinternal policies.

SocialOperational Excellence

We nurture and empower
people by managing our talent,protecting their health and safety,
respecting their human rights andsupporting local communiities.

We drive operational excellence
through digitalization, toenhance customer experienceand ensure safe operations.

OU R E-C OM M E RCEO U R GR EEN STR ATEGYONE eCommerce: Simple and user-friendly self-help platform for easy shipment planningand management, accessible anytime, anywhereEffortless payment
Clear shipment
overview
Access real-time import andexport shipment status andtake action anytime with24/7 visibility

Online payment solutions
allow you to pay easily
and securely

Simple and secured
endorsements
Issue, transfer and sign bills oflading and other documents
electronically across partners

Live support acrossthe globe

Track and Trace
Real time access to yourcargo status with projected
events as well as past events
history

Reach out to our support
agents easily if BOT
assistance is not able to fully
resolve issue

Easy VGM submission

Generate reportssmoothly

Batch VGM submission via
excel template. Container tareweight can be inquired online

Effortless Quote to Book
Obtain your quotation and seamlessly submit yourbooking with guaranteed secured online transactions

Create, save and sendcustomized reports which
cover multiple aspects ofyour business

VisionMissionTo be a global leader in therealization of environmentally
sustainable shipping

To achieve carbon net-zero
shipping via best practices
and open collaboration

I NITI ATIV E S
01 – DECARBONIZATIONGreen Investment

Alternative Fuels• Construction of twelve 13,000 TEU methanol
dual-fuel container ships delivered from 2027
• Installation of Bow windshields/Embarking on
wind propulsion trial• Awarded Approval in Principle (AiP) for an
Ammonia Dual-fueled vessel• Various projects and discussion involving
external industry partners

Operational Efficiency

Ecosystem BuildingCarbon Management• Core operating systems arecontinuously upgraded• Vessel operation system tomanage CII ratings• Participation and sponsorships
of industry movements (e.g.,Collaboration with Global Centrefor Maritime Decarbonisation)• ONE Eco Calculator forcustomers released• Study of CCS installation

02 – ENVIRONMENTAL
Ship Recycling

Environmental Conservation• Preparation of sustainable and transparent
ship recycling• Active participation in ecological conservation
programs

DEEP DIVE SPOTLIGHT

R EEFER AN D S PEC I A L CA RG O E X P E RT ISE
R EEF ER CA RG O

SPEC IAL CAR GO

Young and state of the art energy efficient reefer fleet
of more than 300,000 TEU ranks us among the top 4
Reefer carriers in the world.

We have rich history and experience in handlingspecial cargo of all kinds.

ONE's Global Reefer Business planning teamdevelops our global reefer marketing and businessstrategy through monitoring of market demand andclosely collaborating with the regional reefer steering
desks located across the world.

TYPES OF SPECIAL CARGOFEATURES

Dehumidification

Controlled Atmosphere (CA)ONE reefer containers are able to control
humidity within the range of 95% to 65%.

We maintain the quality of cargo by keeping theconcentration of oxygen and carbon dioxidebalanced during transportation.

Lowering the relative humidity in a container
during transportation is especially required foritems like bulbs to ensure dry packaging, preventrot and reduce fungal development.

With our extensive international port coverage,
on-time shipping schedule, well balanced equipment
supplies and tailor-made customer service, ONE isdefinitely your ideal partner for the transportation ofspecial cargo.

Storage period of fruits and vegetables in thehold can be extended this way.

In-Gauge Cargo (IG)Out-of-Gauge Cargo (OOG)

Breakbulk Cargo (BB)Special cargoes which aretransported using Flat Rack orOpen Top containers, and areplaced within the internal
dimensions of the containers.

Special cargoes which are alsotransported using Flat Rack or OpenTop containers, despite having
dimensions which exceed the width
and/or height of the containers.

Extra-large special cargoes which
are transported using multiple
Flat Rack containers. For example,
luxury yachts, over-sized machines,
trains, construction equipment
and generators.

FEATURES
Extensive worldwide port coveragewith regular on-time weekly services

Enhanced Atmosphere

Cold Treatment (CT)

Ozone Enhanced Atmosphere is the active
introduction of ozone into the internal atmosphereof the container to preserve the cargo.

An uninterrupted and sufficiently low temperature
is maintained in our reefer containers for a
pre-determined duration in order to kill insects
and larvae that may be hidden in perishable
goods.

Regulated amounts of ozone are released
throughout the voyage which decomposes theethylene generated by climacteric fruit andvegetables as they ripen and slowly decay.

Temperature probes also help to measure andrecord the internal temperature of the cargo.

Our reefer experts in regional offices work closely with Global Reefer
Business planning team to offer customized reefer solutions. Scan thisQR code or click here to find out more:

Sizeable container fleet with extensive
equipment/facilities support

Dedicated country
specialists with expertisein local liaison

Priority space planning andmanagement of special cargo

ONE employs teams of worldwide specialists who have the handlingknowledge and skills to ensure your speical cargo is shipped safely andefficiently. Scan this QR code or click here to find out more:

Point-to-pointand hassle-free
integrated solutions

Transparent
pricing structureOcean Network Express Pte. Ltd.

7 Straits View, #16-01 Marina One East Tower, Singapore 018936
Tel: +65 6220 0196
www.one-line.com