Description: User Manual GigaCore 14R.
REVISION: 20220404-REV 2.8.5

USER MANUALGIGACORE PRODUCT FAMILY
GigaCore 14R
THANKS FOR CHOOSING LUMINEX

General information
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user tothe presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficientmagnitude to constitute a risk of electric shock to persons.
L’éclair avec une flèche à l’intérieur d’un triangle équilatéral est destiné à attirer l’attention de l’utilisateur
sur la présence d’une « tension dangereuse » non isolée à l’intérieur de l’appareil, pouvant êtresuffisamment élevée pour constituer un risqué d’électrocution.
The exclamation point within an equilateral triangle is intended to alert the user to the presence ofimportant operating and maintenance (servicing) instructions in the literature accompanying theappliance.
Le point d’exclamation à l’intérieur d’un triangle équilatéral est destiné à attire l’attention de l’utilisateur
sur la présence d’instructions importantes sur l’emploi ou la maintenance (réparation) de l’appareil dans la
documentation fournie.
CAUTIONTO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR
MOISTURE.
AVERTISSEMENTPOUR RÉDUIRE LES RISQUES D’INCENDIE OU DE DÉCHARGE ÉLECTRIQUE, N’ EPOSEZ PAS CET APPAREIL À
LA PLUIE OU À L’ HUMIDITÉ.
CAUTIONNO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONEL.
AVERTISSEMENTAUCUNE PIÈCE CONTENUE À L’ INTÉRIEUR NE PEUT ETRE RÉPARÉE PAR L’ UTILISATEUR, VEUILLEZCONFIER TOUTE RÉPARATION À UN PERSONNEL QUALIFIÉ.
FCC Compliance Statement:This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2) this device must accept any interference received;
including interference that may cause undesired operation.
IMPORTANT NOTICE: DO NOT MODIFY THIS UNIT!
This product, when installed as indicated in the instructions contained in this manual, meets FCC
requirements. Modifications not expressly approved by Luminex Lighting Control Equipment nv may void
your authority, granted by the FCC, to use the product.
This Equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used inaccordance with the instructions, may cause harmful interference to radio communications. Operation ofthis equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Industry Canada compliance statement
2

GENERAL INFORMATIONThis Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est
conforme à la norme NMB-003 du Canada.
European Community Compliance Statement
This is a class A product. In a domestic environment, this product may cause radio interference in whichcase the user may be required to take adequate
measures.
Disposal of Waste Equipment by users in the European Union
Information for Users on Collection and Disposal of Old Equipment.
This symbol on the products, packaging, and/or accompanying documents means that used electrical andelectronic products should not be mixed with general household waste.
For proper treatment, recovery, and recycling of old products, please take them to applicable collection
points, in accordance with your national legislation and the Directives 2002/96/EC. By disposing of theseproducts correctly, you will help to save valuable resources and prevent any potential negative effects onhuman health and the environment which could otherwise arise from inappropriate waste handling. For
more information about collection and recycling of old products, please contact your local municipality,
your waste disposal service, or the point of sale where you purchased the items.
[For business users in the European Union]
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further
information.
[Information on Disposal in other Countries outside the European Union]
This symbol is only valid in the European Union. If you wish to discard these items, please contact yourlocal authorities or dealer and ask for the correct method of disposal.

Warranty information
Limited warranty
Unless otherwise stated, your product is covered by a two (2) years parts and labour limited warranty. It
is the owner’s responsibility to furnish receipts or invoices for verification of purchase, date, and dealer or
distributor. If purchase date cannot be provided, date of manufacture will be used to determine warranty
period.
Returning under warranty
Any product unit or parts returned to Luminex LCE must be packaged in a suitable manner to ensure theprotection of such product unit or parts, and such package shall be clearly and prominently marked toindicate that the package contains returned product units or parts. Accompany all returned product units
or parts with a written explanation of the alleged problem or malfunction.
Freight
All shipping will be paid by the purchaser. Items under warranty shall have return shipping paid by the
manufacturer only in the European Union. Under no circumstances will freight collect shipments be
accepted. Prepaid shipping does not include rush expediting such as air freight. Air freight can be sent
customer collect in the European Union. Warranty is void if the product is misused, damaged, modified inany way, or for unauthorized repairs or parts.

3

CONTENTS
1.

APPLICATIONS................................................................... 5

2.

INSTALLATION..................................................................... 6

2.1
Mounting the device...............................................................6
		Rack mount....................................................................................6
2.2Power up the device................................................................6
2.3
Description.....................................................................................7
2.4
LED Indicators...............................................................................8
2.5
Connecting to the web interface.....................................8
2.6
Reset ...............................................................................................8
2.7
Installing Mini GBIC (SFP) transceivers..........................9
2.8Connecting the GigaCore Redundant Power		
Supply Unit................................................................................... 9
3.

GIGACORE FEATURES EXPLAINED...............................10
3.1
3.2
3.3

RlinkX ............................................................................................ 10Groups (VLANs) ....................................................................... 11
MultiLinkX.................................................................................... 12

4.
.

CONFIGURATION.............................................................14
4.1
4.2
4.3
4.4
4.5
4.6
4.7

5.
.

RESET		 ................................................................................26
5.1
5.2
5.3

.
6.
7.
.

Reset ............................................................................................. 26
Reload Default........................................................................... 26
Factory Reset.............................................................................. 27

TECHNICAL SUPPORT.....................................................27
APPENDIX..........................................................................28
7.1

4

Connecting to the web interface.................................. 14
Status Page.................................................................................. 14
Global Page................................................................................. 15
RlinkX ............................................................................................ 19Groups (VLANs)........................................................................ 20
PoE (LU 01 00048-POE only)............................................. 22
Profile Manager........................................................................ 24

Technical data............................................................................ 28

WELCOME TO YOUR
GIGACORE 14R
signal (ArtNet, sACN, MANet, Dante™, RAVENNA/AES67, Q-LAN,
PTPv2 IEEE1588-2008 and many more …).

Assign all your lighting, audio and video protocols to different colour groups and send them over the same network. Luminex takes
care of the rest and makes sure every device receives the right

1. APPLICATIONS

A few examples of applications where the GigaCore can be used: Convention centers Architectural lighting
 Multimedia shows Schools
 Theme parks
 Theaters, operas
 Festivals, tours

Typical Application:

PTPv2 / Precision Time Protocol
PoE / Power over Ethernet
PTZ CAM

LUMINODEDANTE 1

AES67

NDI

ART-NETDANTE 1

AES67

NDI

ART-NETISL

AUDIO CONSOLEVIDEO CONSOLELIGHTING CONSOLE

52. INSTALLATION

2.1 Mounting the device

RACK MOUNTIn case you want to mount your GigaCore 14R and GigaCore 14R
with PoE in a standard 19-inch rack, you need 4 rack screws tomount the device.

RACK MOUNT DRAWING... JAN?

2.2 Power up the device
Power-up the device with a power cable with IEC connection (J)(please contact your local dealer if you don’t have a suitable power
cable on hand). The device will automatically switch on. To shut it
down after use, just un-plug the power cable again.
After connecting the power cable correctly, the power LED
indicator on the front panel will light up green.
The GigaCore 14R and GigaCore 14R with PoE requires standard AC
power distribution from 100-240VAC, 50/60Hz. Current required
depends on the model.

J

6

Please use an IEC plug compliant cable to power the device.
Luminex recommends the use of a power cable fitted with alocking mechanism to ensure a reliable connection to the device.
When installing a new connector please refer to the following wire
colour
WIRE*code reference:
CONNECTION
Green/Yellow

AC GroundBlue

AC Neutral

Brown

AC Line* International (Harmonised) Standard

2 | INSTALLATION / 2.3 DESCRIPTION

2.3 Description
2.3.1 Front Panel(C) ETHERCON PORTS:(A) STATUS LEDS:
 10x EtherCon 10/100/1000Mbs port.
 OK: Indicates the general status of the switch.
 PoE: Indicates the status of the PoE functionality and the PoE

supplies (GigaCore 14R with PoE only).
 RLinkX: Indicates the RLinkX status.
 Power: Indicates the status of the power supply.

(D) REAR PORT STATUS LEDS:
 RlinkX: Shows the status of RlinkX for each port.
 Port Link/Speed: Shows the current speed and link

activity of a port.
(B) FRONT PORT STATUS LEDS:
 PoE: Showing the PoE status for each port.
 RlinkX: Shows the status of RlinkX for each port.
 Port Link/Speed: Shows the status of RlinkX for each port.

B
A

D

C

2.3.2 Rear Panel(F) POWER:(I) ETHERCON PORT: IEC inlet with fuse holder.

 2 x EtherCon 10/100/1000Mbs port.

(G) FANS:(J) SFP: 2 x Redundant fans: Both fans will run at 50% when the pro- 2 x SFP cage for Mini-GBIC transceiver.

cessor reaches 100°C. If one fails, the other will switch to 100%.
One fan can manage the cooling of the unit.
(H) RESET:(K) SERIAL PORT: RS232 console port on RJ45.

 Reset button, clip hole.

(L) RPSU:
 RPSU port: connection for the optional RedundantPower Supply Unit.

F

G

I

J

K

L

H

7

2 | INSTALLATION / 2.4 LED INDICATORS / 2.5 CONNECTION WEB INTERFACE / 2.6 RESET

2.4 LED indicators:

2.5 Connecting to the web interface

The LED indicators of the GigaCore 14R and GigaCore 14R with PoE
show the following statuses: The default GigaCore IP address is displayed at the rear of the

SWITCH LED

COLOURDESCRIPTION

OK (General status LED)GreenAll OK

Green blink

Unit is writing to the flash.
Do not disconnect power

OrangeTemperature warning

Red blink

Temperature or Fan error

Red/Green

The unit is flashing new

blink

firmware. Do not disconnect power

PoE LED (GigaCore 14R

Off

No PoEGreen

Internal PoE supply OK

with PoE only)unit. Set your computer with a compliant IP address (do not
use the same IP address!).
 Connect your computer to the GigaCore with a network cable.
 Launch your favourite web browser.
 Type the IP address of the switch in the address field followed
by enter.
PLEASE KEEP IN MIND THE WEB INTERFACE OF A SWITCHCAN ONLY BE REACHED THROUGH A PORT ASSIGNED IN THE
MANAGEMENT GROUP (FROM THE SWITCH YOU’RE CONNECTED
TO, OR FROM ANOTHER SWITCH THROUGH AN ISL PORT). YOU
NEED AT LEAST ONE PORT ASSIGNED TO THE MANAGEMENTGROUP IN YOUR ENTIRE NETWORK TO REACH THE WEB INTERFACE OF ALL YOUR GIGACORE SWITCHES

and RPSU connected. PoE
functionality OK
OrangeInternal PoE supply OK(no RPSU connected). PoE
functionality OK

Red blink
Green

RLinkX is active

Red blink

OOS occurred

GreenInternal power supply OK

on the switch
Power LED

and RPSU connected
OrangeInternal power supply OK(no RPSU connected)

Red blink

Power error

PORT LEDSTATUSDESCRIPTIONPoE LED

OrangeSourcing

Off

Not sourcing

Blue

Redundant port/link

Red blink

OSS occurred on thatOff

No Link

Green

Gigabit connection

Orange10/100 Mbps connection

Blink

Activity

RlinkX LED

particular port
Link LED8

2.6 Reset

PoE supply or PoE functionality error

RLinkX LED

FACTORY DEFAULT ALL PORTS ARE ASSIGNED TO THE MANAGEMENT GROUP.

Sometimes it can come in handy to reset the device. To do this,press and hold the mode button for 5 seconds. Once the four status LEDs blink red, release the button. This will reset all settings todefault. The user profiles will be preserved though.
For more detailed information on how to reset the device andwhat reset options are available please check chapter 5 of thismanual.

2 | INSTALLATION / 2.7 INSTALLING MINI GBIC (SFP) TRANSCEIVER

2.7 Installing Mini GBIC (SFP) transceivers
The GigaCore 14R and GigaCore 14R with PoE come with four SFP
cages at the rear of the unit. These cages accept mini GBIC transceivers.

1 Insert the transceiver into the SFP cage.
Once properly engaged, the transceiver can’t be removed.

Bail wire delatch

1
Device shown with dust cap
and bail wire delatch.

Dust cap2
Be aware of the insertion direction: - Port 13& 15 must have the bail wiredelatch on the
top- Port 14 & 16 must have the mini-GBIC
transceiver upside-down.

Bail wire
delatchBail wire
delatch3 Open the bail wire to disengage and remove
the mini-GBIC transceiver.

3
For any other model of mini-GBIC transceiver, please refer to thetransceiver manual.
Bail wire delatch

Recommended transceivers
In order to get the best performance, Luminex recommends the useof the following transceivers:
LU 90 00871
LU 90 00872
LU 90 00874

GigaCore 1.25Gd Multi-Mode Fibre transceiver
GigaCore 1.25Gd Single-Mode Fibre transceiver
GigaCore 1.25Gd copper RJ45 transceiver92 | INSTALLATION / 2.8 CONNECTING THE GIGACORE REDUNDANT POWER SUPPLY UNIT - 3 | GIGACORE FEATURES EXPLAINED / 3.1 RLINKX

2.8 Connecting the GigaCore
Redundant Power Supply Unit
The GigaCore 14R and GigaCore 14R with PoE provide a connector toan optional Luminex GigaCore Redundant Power Supply Unit (RPSU),
providing redundancy on power level for both the mains and the PoE
power.
Only use the GigaCore RPSU to connect to the GigaCore 14R or
GigaCore 14R with PoE. The part number for the GigaCore RPSU is LU
01 00054.
THIS UNIT HAS MORE THEN ONE POWER SUPPLY. DISCONNECT ALL POWER SUPPLIES BEFORE SERVICING TO AVOID ELECTRIC SHOCK

2.8.1 RPSU Molex pin-out:

6 5 4
3 2 1

6 5 4
3 2 1

PIN

15VDC / 2A

48VDC / 2.1A

1

GroundGround2

N.C+48VDC

3+15VDC

N.C

4GroundGround

5

N.C+48VDC

6+15VDC

N.C

3. GIGACORE FEATURES EXPLAINEDThe GigaCore range of switches offers many unique features
which greatly simplify your everyday job.
These features will be explained on the following paragraphs.

3.1 RlinkX:
RLinkX, which stands for Redundant Link by LumineX, is an automated system to easily create redundant paths between your GigaCore
switches. Switches automatically create active and redundant paths,
providing an effortless method to create safe networks.

If one of the active paths fails, the switches will enable a redundant
path in a seamless manner. The recovery time is between 20 and 40ms.
By default, all GigaCore ports have RLinkX enabled, which means you
can interconnect any GigaCore switch between each other. All redundant paths will be created automatically by the switches, no need for
configuration.

Active path
Backup path10

3 | GIGACORE FEATURES EXPLAINED / 3.2 GROUPS

To create a redundant path with RLinkX, simply connect a minimumof two links between two GigaCore switches. The blue RLinkX LEDs of
the connected ports will turn on, indicating the redundancy is active
and available.

If your port’s RLinkX LED turn off, you have lost one of your redundant
paths.

RlinkX

User connects two switches with
two links. The switches automatically create a backup link.

Active link becomes unavailable

20-40ms

Backup link becomes active
automatically

3.2 Groups (VLANs)
The groups function allows the user to segment the network into several virtual networks (VLANs). The main benefit of this function is thatno group will affect the other ones, on protocol level.
The user can create several groups on the network, and each device
included in a group will be able to communicate with devices in thisgroup only. This will result in a better bandwidth, and no protocol conflict.
Three groups have been created in the illustration to the right: Red,
Green and Blue. Each device included in each group can communicate with devices from the same group. Thus, the sound console andthe sound processor can talk to each other, without being flooded bypackets streamed by the two other groups.

Light Over IP ConverterSound Over IP Processor

Video Over IP Out

Inter Switch Links (ISL)Sound Over IP Console

Video Over IP Out

Light Over IP Console

The GigaCore switches offer 20 groups, to which the user can assign
any of the ports. Two devices must be part of the same group to communicate.
When more than one switch is used in a group-based network, theInter Switch Link group (ISL Group 0) must be used to forward thegroup’s packages between switches.

11

3 | GIGACORE FEATURES EXPLAINED / 3.3 MULTILINKX

3.3 MultiLinkX:
Most of the time, a redundant link set with RLinkX between two GigaCore switches will be good for the everyday event. A 1000Mbps link
is more than enough for most of the current applications. However,it can happen that you’ll need to transfer a larger amount of data between the switches.

Rx: 400Mbps

Rx: 400Mbps

Rx: 400Mbps

Rx: 400Mbps

1000Mbps

For example four video transmitters are transmitting four video
streams to each dedicated receiver. Each stream requires a throughput
of 400Mbps, which represents 1600Mbps in total.
However, only one link is active between the switches, as the other link is used as redundant link. So, a maximum of 1000Mbps datatransfer can be achieved on this link. In the above example, we need
1600Mbps of throughput to transfer all four video streams between
the switches.
This is not enough, the link between the switches will create a bottleneck, resulting in data loss or data delay. The video streams won’t bedelivered in time and will create lag in the video output.

Tx: 400Mbps

Tx: 400Mbps

Tx: 400Mbps

Tx: 400Mbps

Rx: 400Mbps

Rx: 400Mbps

Rx: 400Mbps

Rx: 400Mbps

1000Mbps

The solution? MulitiLinkX!

+1000Mbps

MultiLinkx enables you to gather several links together and turn theminto one virtual link (link aggregation). This provides you with more
bandwidth between the switches, and thus more throughput. MultiLinkX can accept a maximum of 16 ports per aggregation, and up to 8
aggregations can be created on a switch.
Working with PTPv2 on MultiLinkX
When working with PTPv2 (Precision Time Protocol v2), you’ll notice aninverted PTPv2 icon to indicate the PTPv2 enabled port is in an aggregation. You must always link the lowest ports of the active aggregation
to each other to avoid problems with the PTPv2. It is recommended tonever create a cross link between ports in a different order.
1 + 1 is NOT 2!
By adding an additional link into the aggregation, it’s easy to think you’ll
have double the bandwidth available.
However, MulitLinkX relies on LACP (Link Aggregation Control Protocol). The algorithm used by the protocol requires several parametersof the Ethernet frame to decide to which port of the aggregation theframe will be forwarded.
The protocol uses the following parameters:
 Source Mac Address Source IP Address Source Port (TCP/UDP) Destination IP Address Destination Port (TCP/UDP) The ports included in the aggregation12

Tx: 400Mbps

Tx: 400Mbps

Tx: 400Mbps

Tx: 400Mbps

3 | GIGACORE FEATURES EXPLAINED / 3.3 MULTILINKXIn some circumstances it might happen that several data streams will
be forwarded to the same port. To know where the data stream will be
forwarded to, you can have a look at our aggregation planning web
page. Type the following link into the address bar of your favourite webbrowser: http://IPOFMYSWITCH/aggregation_code.html

MultiLinkX technology is available on the ISL ports only!
It is also a good habit to allocate the specific number of links
in an aggregation to fulfil your throughput requirements, plus
one link. If one link fails, you’ll still have the minimum numberof necessary links to transfer all your data!

According to the parameters of your Ethernet frame, the page willshow you which port will be in use. This allows you to predict, but also
to solve some problems. In the unlikely event of an overloaded link inan aggregation, the user can solve the problem by simply changing
the appropriate IP address for the source, for example.

13

4. CONFIGURATIONIn the next paragraphs we will describe how to configure your
GigaCore switch via the build in web interface. An alternative way
to configure your switches is via the Araneo software which can be
downloaded from our website www.luminex.be/araneo.

Use admin in the user field and leave the password field blank. Thistakes you to the status page of the GigaCore switch.

PLEASE KEEP IN MIND THE WEB INTERFACE OF A SWITCHCAN ONLY BE REACHED THROUGH A PORT ASSIGNED IN THE
MANAGEMENT GROUP (FROM THE SWITCH YOU’RE CONNECTED
TO, OR FROM ANOTHER SWITCH THROUGH AN ISL PORT). YOU
NEED AT LEAST ONE PORT ASSIGNED TO THE MANAGEMENTGROUP IN YOUR ENTIRE NETWORK TO REACH THE WEB INTERFACE OF ALL YOUR GIGACORE SWITCHES

The status page is split into several panes:

4.2 Status Page(A) Switch image: The top image gives you a quick overview of theswitch port status (front and rear). Active ports are filled with the following colours: Orange: 100Mbps link
 Green: 1000Mbps (1Gbps) link

FACTORY DEFAULT ALL PORTS ARE ASSIGNED TO THE MANAGEMENT GROUP.

4.1 Connecting to the web interface
Every GigaCore switch embeds a built-in web server, which excludes
the need of a dedicated application to configure the unit. Browsers
such as Chrome, Internet Explorer (IE9 minimum), Firefox or Safari canbe used to reach the web server.
Every unit comes with a default IP address, visible at the rear of the unit.
Set your computer with an IP address within the same subnet (do not
use the same IP address!).
 Example 1: Switch IP address: 192.168.1.1, Netmask 		

255.255.255.0 / Computer IP address: 192.168.1.2, Netmask
255.255.255.0
 Example 2: Switch IP address: 192.168.2.112, Netmask: 		

255.255.0.0 / Computer IP address: 192.168.2.113, Netmask
255.255.0.0(B) Identify: The identify feature allows you to easily locate a GigaCore
switch in a stack of devices. Click on the Luminex Logo on the switch
image, all four status LEDs on the left-hand side of the switch will start
blinking three times.
(C) Main menu: On the left-hand side, you can find the main menu.
Click on any tab to reach the corresponding menu.
(D) Port status: This table gives you a quick overview of the switch’s
port settings. Parameters such as port speed and legend can be modified in the following menu: Global > Port Settings.
(E) IP Settings: Find here all the network settings of the switch. These
parameters can be modified in the following menu: Global > Device
Settings.
(F) System info: Find here all the info of the device such as serial number, device name, system identifier, MAC address, system description,and if a configuration profile is currently in use. This information can be
modified in the following menu: Global > Device Settings.

Connect your computer to the switch with a network cable andlaunch your favourite web browser. Type the IP address of the switch
in the address field, and press enter. You’ll be prompted to enter alogin:

B

A

D

C

E

F

14

4 | CONFIGURATION / 4.1 WEB INTERFACE / 4.2 STATUS PAGE / 4.3 GLOBAL PAGE

4.3 Global Page
The global page consists of four sub menus:

A

B

C

D

4.3.1 Device settings:
This menu allows you to change IP and ID settings of the unit, and thebrightness of the front panel’s LEDs.
(A) IP settings: Assign here the IP address of your switch. This IP address will be used to reach the switch’s web interface. By default, the IP
address is set to the IP address provided on the label on the rear of theunit with the serial number and mac address.
There are 3 options to use for the IP address:
 Static (default)Enter your preferred IP address and subnet mask. Enter your default gateway IP address if your switch needs to be reached froma routed network. Press apply to safe your changes.
 Link-Local (zero-conf ) (firmware 2.8.4 or higher)

When using Link-Local the switch will auto assign an IP address in
the range 169.254.x.x/16.

If your network is equipped with a DHCP server, you can enable the
DHCP client of the switch for it to receive an IP address automaticallyfrom the DHCP server. When DHCP is enabled the user can choose touse a static IP address or the Link-Local option as fallback IP address incase the DHCP server is not available at bootup.

(B) ID settings: Set the name of your switch here and add a description to easily identify your switch in your network.
(C) IGMP (Internet Group Management Protocol): Enable or Disable the IGMP unknown-flooding state here. When enabled all unregistered multicast traffic is forwarded regardless.
(D) Enable SNMP (Simple Network Management Protocol): Hereyou can configure whether you want to use SNMP. Enabling or Disabling SNMP requires a reboot of the device.

 DHCP (Dynamic Host Configuration Protocol)
15

4 | CONFIGURATION / 4.3 PORT SETTINGS

4.3.2 Port Settings:
This menu allows you to change the port’s speed, add a legend toeach port and enable remote monitoring per port.
The port speed drop-down menu offers the following options: Disabled: Disable the port. The port will appear

 10Mbps FDX: 10Mbps Full Duplex

greyed out on the top switch image.
 Auto: The port automatically detects the speedof the connected device (default).
 10Mbps HDX: 10Mbps Half Duplex

 100Mbps HDX: 100Mbps Half Duplex
 100Mbps FDX: 100Mbps Full Duplex
 1Gbps FDX: 1000Mbps Full Duplex

4.3.3 Utilities:
This page brings you the tools to reset your device in different ways
and set some default security parameters.
(A) Reset: This menu allows the user to bring the switch into different
levels of reset:
1. Preserve IP Settings: Tick the upper checkbox if you wish to bring
the device back to the default settings but keep the actual IP parameters set on the device.

16

If you leave this checkbox unticked, the device will set the IP address back to the factory default address printed on the label on
the rear of the device.
2. Preserve all user profiles: Tick the lower checkbox if you wish tobring the device back to the default settings but keep all the profiles stored in the profile manager.
Press “Apply Reset” once you have selected the appropriate options foryour reset. Resetting the device with both checkboxes unticked willbring the device back to factory default.

4 | CONFIGURATION / 4.3 PORT SETTINGS(B) Reboot: Press the “Reboot Now” button to reboot the device. All
your settings will be preserved.

GigaCore, the user can now choose to reboot automatically if this (OutOfSync symptom) occurs. By default, the auto reboot is disabled.

From firmware 2.8.4 and higher an auto reboot option in case of timestamp offset has been added.

If the offset occurs on the fiber port, the port mode LED will blink RED
to indicate the problem. A message will also be displayed in Araneo
and the web UI of the GigaCore (E).

Very seldomly and only for the following scenario, an offset on the
hardware timestamp may occur.

When the GigaCore is used with PTPv2 or AVB (gPTP) enabled on fiber
ports (Not applicable for copper ports), and if only a small fraction ofa packet did already arrive on the fiber port, when the port was disconnected. In that particular event the hardware timestamping may
be offset.
GigaCore measures this offset at disconnection and checks if it is faulty.
In the rare case it is indeed considered faulty, the only way to recoverfrom this offset is to restart the switch and thus reset the fiber PHYs toeliminate the offset. This is needed to have a synchronized system. Via
the utilities web page of the

If the user does not opt for automatic reboot of the switch, then theaffected fiber link will automatically get a different path cost in case it
concerns a designated port. This means that the link will not be yourprimary link in case you have a redundant path available (example: ringconnection).
In case the switch does reboot, a persistent reboot reason will be
logged into the switch.

A

C

D

B

E

E

17

4 | CONFIGURATION / 4.3 PORT SETTINGS(C) Security: The user can use this feature to set a password to protect
the access to the web interface. The default login for the web interface
is: Username admin and leave the password field blank.
Click on “Change password” to apply your new settings.
(D) Default profile: By clicking on the checkbox the user can protect
the profile stored in slot 1 from being deleted or overwritten.
When the user performs a Reload Default from the front panel’s mode
button (see Reload Default later in this manual), the device will be reboot into profile 1. This is a handy tool to quickly recall your favourite
profile.
Once the first profile is protected and set as default, a padlock will appear on slot 1 on the profile tab.

4.3.4 Firmware:This menu allows you to upload a new firmware version to the switch.
Please visit the support section of our website to get the latest firmware available for your GigaCore switch. To upgrade the switch, clickon the Upload Firmware button and select the firmware file you savedon your computer. The upgrade procedure takes about 4 minutes tocomplete.
WARNING: DO NOT DISCONNECT POWER
DURING FIRMWARE UPGRADE

18

Alternate image:If you’re not satisfied with your recently uploaded firmware you
can reload the previous firmware version that was installed on
the switch. Press the Activate alternate firmware button to reload
the previous firmware. The downgrade process takes about 1
minute.

4 | CONFIGURATION / 4.4 RLINKX

4.4 RlinkX
RLinkX is designed to provide a plug and play redundant system.
This menu allows you to enable/disable RLinkX on each port of theswitch. A port with RLinkX enabled is represented by a blue circle
around the port.

It is sometimes useful to disable RLinkX on some of the ports on the
GigaCore as some devices do not comply with the RLinkX packet theswitch sends out periodically to maintain its redundant link.
Once a minimum of two links are connected between two switches
the blue LEDs on these ports will light up indicating the redundancy
is active and operational.

RLinkX Settings:
To enable/disable RLinkX on a port follow the following steps:
A.
B.
C.

Click on the port(s) you wish to select. Selected ports will behighlighted.
Choose Enable On/Off.
Click Apply to submit the changes.

A

B
C

4.4.1 Advanced:
MultiLinkX, our aggregation protocol, has been designed to work flawlessly with RLinkX, our redundancy protocol.
To provide users with a more advanced and efficient method to recover topology in case of a link failure, Luminex has developed a new
method for best link cost calculation in an aggregated network basedon the available bandwidth per link.
This calculation method is the default one when using MultiLinkX.
However, in the case you would have to connect your aggregated links
to an existing IT network, best is to select the usual path cost calculation based on RSTP.

To select this method, click on the Advanced button and select RSTP as
link cost. Press apply to submit your changes.
When a user connects a minimum of two aggregated links between
two switches, it is easy to think these are redundant links. However, thisis seen as a unique link between the switches. Therefore, the RLinkX
LED won’t lit up. This is normal behaviour.

19

4 | CONFIGURATION / 4.5 GROUPS

4.5 Groups (VLANs)
Groups is a technology which offers the user to easily segment the
network into several virtual networks (VLANs).
This menu allows the user to assign ports to one of the 20 embeddedgroups of the switch.
A group is a combination of ports and the user can assign as many
ports as they want to a group.
The GigaCore range offers three types of groups:
 Group 0 (ISL): This group is dedicated to the Inter Switch Link

(trunk). This is the name given to the interconnection links between GigaCore switches in a network. The ISL links are meant
to forward the group-based packets. When RLinkX is enabledon these inter switch links, then the GigaCcore knows that
there is another GigaCore on the other side of the link. If you
already have connected your these links, then click on the advanced button and press “Retrieve from RLinkX”. The switch
will automatically assign the linked ports as ISL ports.
 Group 1 (Management): This group is dedicated to the management of the switch (web interface). You need to have atleast one port of the switch assigned to the management
group to be able to reach the web interface. In a star, ring or
mesh network topology comprised of GigaCore switches youneed to have at least one port on one of the switches set in thisgroup in order to be able to reach the web interface of any of
the switches.
 Group 2 to 20: These are the generic groups to be used for any
purpose such as sound, lighting, intercom, video….

To assign ports to a group please follow the following steps:
A. Select the group you wish to assign ports to. Use the coloured
index of the jog and rotate the jog to change the group. If you
wish to change the name of the group, click on the “Name” button. A name window appears to rename the group. Click “Apply”
to confirm your changes. Without “Apply” or “Cancel” to finish thename change you can’t access any other groups.
B. Select the ports you wish to assign to the group. Selected ports
will be highlighted.
C. Click on the “Assign” button to assign the ports to the group.
The selected ports will now change to the colour of the selectedgroup. If you are not satisfied with the selection of ports and wish
to restart your selection you can click the “Clear” button to reset
the selection.
PLEASE KEEP IN MIND THE WEB INTERFACE OF A SWITCHCAN ONLY BE REACHED THROUGH A PORT ASSIGNED IN THE
MANAGEMENT GROUP (FROM THE SWITCH YOU’RE CONNECTED
TO, OR FROM ANOTHER SWITCH THROUGH AN ISL PORT). YOU
NEED AT LEAST ONE PORT ASSIGNED TO THE MANAGEMENTGROUP IN YOUR ENTIRE NETWORK TO REACH THE WEB INTERFACE OF ALL YOUR GIGACORE SWITCHES.

B

C

A

20

4 | CONFIGURATION / 4.5 GROUPS

4.5.1 Advanced:
Domain: please enter a value for your PTP domain here.
The advanced pane offers the user access to extended parameterssuch as: VID: Luminex group technology relies on the 802.1Q VLAN

protocol. By default, Luminex groups have a default VLAN ID. If
required, the user can change the VID of the group. Be awarethat if you wish to change this VID you’ll have to change it on
all the switches using this group.

Press Apply to submit your changes. You can have only one PTP
setup per switch, so in one group only.
In the status page, a stopwatch will be displayed for every port
set in the group associated to a PTP domain.
 AVB: The GigaCore switches fully support AVB/AVB Milan. In

order to configure a group to be used for AVB, select the group,
click the advanced options and tick the box AVB.

 IGMP (Internet Group Management Protocol)

IGMP is required when using multicast protocols

A warning screen will pop up to warn you for the following:

Snooping: This button activates IGMP snooping. IGMP snooping is a smart way to manage multicast packets and forward
them to the registered ports. The main advantage of the IGMP
snooping is to avoid ports to be flooded with unrequested
packets.

• PTPv2 is disabled in every group.
• MultiLinkX (aggregation) is disabled.
• VID 2 is not permitted for a group.
• Only use 100Mbps/1Gbps FDX port links.
• AVB can only be active in one group.

Querier: IGMP snooping requires at least one switch in a groupto act as a querier. The querier registers the multicast packets tothe corresponding ports. If more than one querier is activated
per group, the switch with the lowest IP address will be elected
as querier. This election process is automated.

A button “legacy SET 1” has been added to enable compatibility with devices that expect two declarations instead of one
after a LeaveAll of the MSRP protocol. Some legacy devices
expect / need separate declaration(s).The following warning
will be given when choosing this option:

 PTPv2 (Precision Time Protocol)

The Precision Time Protocol is a protocol used to synchronize
clocks throughout a computer network. On a local area network, it achieves clock accuracy in the sub-microsecond range,
making it suitable for measurement and control systems.

 Warning: Enabling this button makes the LeaveAll to send 2 iso

1 joinMts. This option can be needed as workaround in combination with some non Avnu/Milan certified components.

GigaCore supports both PTP v1 and v2 packets. PTPv1 (used byprotocols like Dante) is prioritized by the built in DiffServ / QoS
settings. In case of PTP v2 (IEEE1588-2008), the switch actively
takes part in clocking protocol by timestamping packets at the
hardware level.
With PTPv2 the GigaCore can be part of the clock domain
which is necessary for protocols such as AES67.
The user can enable/disable PTPv2 communications within theselected group by validating the tick box and by selecting themode that best fit the setup.
• E2E – End to End
The E2E delay mechanism measures the delay from the Slave
to the Master.
• P2P – Peer to Peer
The P2P delay mechanism measures the delay between two
nodes only independent of their states.

21

4 | CONFIGURATION / 4.5 GROUPS / 4.6 POE

4.5.2 MultiLinkX:
MultiLinkX (also known as link aggregation) allows you to gather several links together in order to increase the available bandwidth between
switches. MultiLinkX is available for ISL ports only.
To enable MultiLinkX you first select group zero (ISL) on the group
page. Select the “Advanced” option and tick the box “Enabled” under the text MultiLinkX. Press apply to submit the changes.
Once MultiLinkX is enabled on the ISL ports, a Magenta bar willappear below/above the selected ports.
Once MultiLinkX is active on the ISL ports, the Magenta bar willturn White.

4.5.3 Tagged Management Group VID 1:
Sometimes it is required to integrate GigaCore switches with third
party hardware. In some systems the management group needs
to be untagged in the ISL group. On the GigaCore switches the
management group is tagged by default.

To un-tag the management group VID:1, select group zero (ISL) on
the group page. Select the “Advanced” option and un-tick the box“Enabled” under the text Tagged Management Group VID:1. Press
apply to submit the changes.

4.6 PoE: (LU 01 00048-POE only):
PoE (Power over Ethernet) is a convenient way to transport both dataand power over the same network cable and doing so powering adevice with its data cable. Your GigaCore switch can then be a data
connection hub and power source for your end devices.

The PoE status page will offer the following information per port: The Powered Device Class (0, 1, 2, …)
 The power consumption (Watts)
 The current consumption (mA)22

PoE supply will provide PoE enabled ports as a default configuration (see the upper illustration on page 21).

 The priority (low, high, critical)

A PoE enabled port is displayed with a yellow latch above the port.
When the switch is currently sourcing a PoE device through a port,
the latch will turn orange, as is the port LED on the front.

On the right-hand side of the page, a bar graph displays the current power consumption of the switch. The switch can deliver a
total of 160W to share on the 10 EtherCon ports on the front, witha maximum of 30W per port. (PoE+ compliant).

 The port status

4 | CONFIGURATION / 4.5 GROUPS / 4.6 POE

Two arrows will indicate the following values:

Allocated power: based on the classes of the connected PoE
devices, the switch will allocate the necessary power to the
PoE supply. This value is represented with a grey index.

Actual usage: a green index will show the current power
delivered by the PoE supply.

4.6.1 PoE Settings:
The settings page allows you to assign the following PoE parameters
to the 8 EtherCon ports:
 Enable/Disable PoE per port

A.
B.
C.
D.

Select the port(s) you wish to modify
Enable or disable these port(s)Select the priority for the port(s)Apply your new parameters Assign a priority on the port

To change the PoE parameters of one or several ports please apply thefollowing procedure:A

The priority of a port is used when the switch reaches the limit of its
maximum output power.
In the unlikely situation of the PoE devices requiring too much powerfrom the switch, the switch will first disable the port(s) with the lowest
priority

4.6.2 PoE Advanced:
In the advanced PoE settings the user has the option to configure thefollowing options:

B
C
D

Management type: Class (PoE classification)
 LLDP (Link Layer Discovery Protocol)

Power Budget: Consumption, the actual consumed power is being used todetermine the maximum output power.
 Reserved, the class is used to reserve the maximum allowed 		

power for that class to determine the maximum output power.
23

4 | CONFIGURATION / 4.7 PROFILE MANAGER

4.7 Profile Manager
The profile manager allows the user to easily save / recall / export orimport a configuration.
A profile will contain the following parameters:

A maximum of ten profiles can be saved on a GigaCore switch.
The switch also offers to export or import a profile through a computer, providing the user with an easy way to exchange profiles between
switches.

 Device settings
 Port settings
 RLinkX settings Group settings
 PoE settings

This way the user can create a comprehensive configuration for aswitch, save it as a profile, and recall it later when needed.

4.7.1 Saving a Profile:If you wish to save the actual configuration of your switch, first selectan empty slot amongst the 10 available slots. Press the Save button. A
small window will pop-up to enter the name of the profile.

Click on OK. Your profile is now saved in the switch.
It is good practice to always create a default configuration foryour switch!

24

From one switch, the user can select a profile to export to a computer.
Then, from the same computer, the user will be able to load this profile
into an empty slot on another switch.
Exchanging profiles between switches can be a time saving process.
The user may start with one base configuration and export it to theother switches for minor changes. These newly created profiles willthen be saved locally.

4 | CONFIGURATION / 4.7 PROFILE MANAGER

4.7.2 Recall a Profile:
To recall a profile, select it amongst the ten available profiles in the upper tab. Here you can preview the content of this profile.
Click on the Recall button. A window will pop-up to let you select either to reload all the configuration settings (Recall All), including the
network settings, or just the switch configuration (No Network Settings). This very useful feature makes the exchange of profiles between
switches possible. You can thus avoid getting the same IP address
twice in the network by using the same profile.
Once you have selected the profile you wish to recall, the switch will
reboot and will reload the requested profile.
The recall process can take a minimum of 30 seconds to a maximumof 2 minutes.
If you intend to reload a profile with a different IP address, you can try
to reach the newly loaded IP address after about 50 seconds, manuallyfrom the switch’s web interface.
Otherwise, the web interface of the switch will be automatically reloaded after a maximum of 2 minutes. Your computer’s IP addressneeds to be set in the same subnet mask as the loaded profile’s IP.

PLEASE KEEP IN MIND THE WEB INTERFACE OF A SWITCHCAN ONLY BE REACHED THROUGH A PORT ASSIGNED IN
THE MANAGEMENT GROUP (FROM THE SWITCH YOU’RE
CONNECTED TO, OR FROM ANOTHER SWITCH THROUGH
AN ISL PORT). PAY ATTENTION THE PROFILE YOU’RE GOING TO RECALL IS NOT CHANGING YOUR LINK TO THE WEB
INTERFACE OF THE SWITCH YOU’RE WORKING WITH. ALSOPAY ATTENTION THAT THE IP ADDRESS THAT WILL BE RELOADED WITH THE PROFILE DOESN’T CONFLICT WITH ANOTHER IP IN THE NETWORK. THE SWITCH’S WEB INTERFACE
MAY BECOME UNRESPONSIVE IN CASE OF AN IP CONFLICT.

4.7.3 Export a profile:

4.7.6 Default Profile:

To export a profile, select it amongst the ten available slots. Once selected, click the Export button to download the profile to your computer. You’ll be asked to select the download location of the profile on
your computer.

As described in section 3.3.3, the first slot of the profile manager canbe locked. This will be indicated by a padlock on the profile itself. This
profile can’t be erased nor overwritten, unless you unlock it. To unlock
the profile, untick the checkbox in Global>Utilities.

4.7.4 Import a Profile:To import a profile, select an empty slot in the profile manager tab.
Once selected click the Import button to select the profile on yourcomputer. Once the file is selected, validate to import the profile in
the empty slot. A message will confirm the successful import process.

4.7.5 Delete a Profile:
To delete a profile, select the profile in question and click Delete. The
profile will automatically be erased, and the preview window will display an empty space.
WHEN USERS SAVE A PROFILE, THE OK LED WILL BLINK
GREEN FOR ABOUT 5 SECONDS TO INDICATE THE WRITING PROCESS TO THE FLASH MEMORY. PLEASE DO NOT SWITCH OFF
POWER TO THE UNIT WHILE THE OK LED IS BLINKING GREEN!
YOUR SWITCH CONFIGURATION MIGHT BE ERASED DURING THE
NEXT BOOT UP.

25

5. RESETIn the case you need to reset the unit without the web interface, theGigaCore 10 and GigaCore 10 with PoE offers different levels of reset,
based on the ones you can find in the web interface.
 Reset: The unit is brought back to its default configuration,with the default IP address printed at the back of the unit.
Profiles stored in the device are preserved
Default login: admin
Default password: No password

the state it left Luminex and ALL data will be erased.
Default login: admin
Default password: No password
THE FOLLOWING RESET PROCEDURES CAN ALSO BE ACHIEVED
WITH THE FRONT-END PANEL’S JOG!

5.1 Reset Reload Default: The profile stored in slot one is reloaded. The“Reload Default” is available only if the profile stored in slot
one has been locked through the utility menu. If this profile
is set with a password, then the user will need to enter itthrough the web interface to access the switch’s menu.
Default login: admin
Default password: No password

Hold the reset button

 Factory Reset: With a factory reset the device is fully reset toCondition 1: The device is currently running
Condition 2: There is no profile set as default profile
Hold the mode button for at least five seconds to see the four status
LEDs blink red. Releasing the mode button while the LEDs are blinking
red will reset the unit.
Be aware that releasing the mode button during the first five seconds
before the LEDs start blinking red will cancel the operation.
Be aware that releasing the mode button during the five seconds after
the LEDs are blinking red will cancel the operation.

Release the button = Reset

Release the button = Cancel

5s

5s

5s

Function

TimingRED BLINK

5.2 Reload Default
Condition 1: The device is currently running
Condition 2: The profile stored in slot one needs to be locked throughthe utility menu
Hold the mode button for at least five seconds to see the four status
LEDs start blinking green. If you release the button whilst the LEDs areblinking green, the unit will reload the profile stored in slot one.
If you wait an additional five seconds, the status LEDs will start blinking
red to provide you with a reset.
Releasing the mode button while the LEDs are blinking red will reset
the unit.

Be aware that releasing the mode button during the first five seconds
before the status LEDs are blinking green will cancel the operation.
Be aware that releasing the mode button during the five seconds after
the status LEDs were blinking red will cancel the operation.

Hold the reset button

Release the button =Reload default

Release the button = Reset

5s

5s

5s

Function

TimingGREEN BLINK

26

RED BLINK

5 | RESET / 5.1 RESET / 5.2 RELOAD DEFAULT / 5.3 FACTORY RESET

5.3 Factory Reset
Condition 1: The device is switched OFF
Hold the mode button while connecting the device to mains power.
After a few seconds the four status LEDs will start blinking red. Releasing the mode button while the LEDs are blinking red will factory reset
the device.

Be aware that releasing the mode button before the status LEDs areblinking red will cancel the operation.
Be aware that releasing the mode button after the status LEDs stopped
blinking red will cancel the operation.

Hold the reset button
while powering the unit

Release the button = Factory Reset

Release the button = Cancel

5s

5s

18s

Function

TimingRED BLINK

6. TECHNICAL SUPPORT

Sometimes it is required to get more help with your device or application. There is a knowledge base available online that gets updated ona regular basis at: https://support.luminex.beIf you need to ask our team for more help or you need to return a device to Luminex for diagnostics or repair, you can also find the option
on this page to request an RMA or start a support ticket.

27

7. APPENDIX

7.1 TECHNICAL DATA
Mains Voltage:
Main Frequency:
Power consumption:

100 – 240VAC
50/60HzMax 30W (non-PoE)

External fuse:
Dimensions (W x D x H):
Weight:Operating temperature:

Max 180W (PoE)
3.15A / 250V Slow Blow
482 x 204.3 x 44 mm (19” x 8.04” x 1.73”)
2.9 kg0 to +50°C (non-PoE)

Storage temperature:
Humidity (non-condensing):
Certificates / Approvals:
Standards:
Ethernet compliance:

0 to +40°C (PoE)-10 to +70°C
5 to 95%
CE Mark
EN 60950-1, EN55103-1, EN 55103-2, RoHSIEEE 802.3, IEEE 802.3u, IEEE 802.3x Flow Control, IEEE 802.3ab Gigabit Ethernet, IEEE 802.1p
CoS (Class of Service), DiffServ (DSCP), PoE (802.3af ) (optional), PoE+ (optional), IEEE 1588

Sound protocol compliance:

PTPv2
Yes (low jitter)

DISCLAIMER
Luminex LCE operates a policy of continuous development. Luminex LCE reserves the right to make changes and improvements to any of the products described in this document
above without prior notice. Specifi cations are subject to change without notice.
Copyright © 2002-2021.
All rights reserved.
No part of this documentation may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, without the priorwritten permission of Luminex. The information in this documentation is supplied without warranty of any kind, either directly or indirectly, and is subject to change without priorwritten notice. Luminex, its employees or appointed representatives will not be held responsible for any damages to software, hardware, or data, howsoever arising as a direct orindirect result of the product(s) mentioned herein.

28

YOUR NETWORK SOLUTION FOR
AUDIO, VIDEO AND LIGHTINGEFFECTIVE, RELIABLE, ACCESSIBLE

29

Slamstraat 13 | 3600 Genk | Belgium | T +32 11 812 189 | info@luminex.be | www.luminex.world