Contenta Expert Services
Contenta Publishing Suite1© 2023 RWS

AgendaContenta Expert Services
 Overview
 Implementation management
 Data conversion and optimization
 Training and eLearning creationand delivery
 Product extensions and customizations
 Technical account management
 Upgrade analysis

Summary2© 2023 RWS

Contenta Expert Services
Subject-matter experts provide guidance on integrating, extending and optimizing the Contenta Publishing Suite

31234

Extend capabilities
with print styles,
workflows, data accesscontrol and custom
productivity
enhancement tools orapplications

Integrate withother systems,
such as logistics
databases ormaintenancemanagement systems

Easily migrate fromyour legacy
environments with data
conversion andtransformation services

Extend capabilities
with print styles,workflows, data access
control and custom
productivity
enhancement tools orapplications© 2023 RWS

Contenta
ExpertServices
portfolio

Implementation
management

Upgradeanalysis

Technical accountmanagement4© 2023 RWS

Data conversions
and optimizations

Contenta
ExpertServices

Training andeLearning

Product
extensions andcustomizations

Implementation
management5© 2023 RWS

Contenta, LiveContent and XPP implementations
Set your organization up for
success with expert advice on:
Initial configuration© 2023 RWS

 Standard numbering system (SNS)selection and refinement
 Load initial data modules into the CSDB

Platform sizing Create and manage applicability datamodules and a CAGE code list

Project planning Manage information sets andinformation code variants

Scoping and estimating

6

Use our Foundation Suite tool
to accelerate building project components:

 Define publications
 Integrate with business rules
management systems

Data conversion
and optimization
7© 2023 RWS

Input and output formats
Whatever the input, there is a route to a rich new format
XML

S1000D

SGMLHTML
WordXML
Complexelements

Tables

SGML
HTML5Excel
Quark
PDF

Equations

Conversion
hubPaper8© 2023 RWS

PDF
WordeBooks

Interleaf
FrameMaker

Specialcharacters

Cross
references

Images

DITA

VenturaYour target

INPUTSOUTPUTSData conversion capabilities
Our most common business case: migrate legacy data to ASD S1000D

9© 2023 RWS

The source(legacy) datais typically:

Our conversion
processes can enrich
the data as part ofconversion:• Structured data (XML, SGML)• Unstructured data (MicrosoftWord, PDF)
• Paper• Add S1000D applicability• Automatically hyperlink text
• Apply re-use techniques tostreamline the data

A structured approach to conversion
A detailed analysis of legacy datawith multiple checks:
 Review for anomalies and determine
how to handle them during migration
 Categorize manuals and create conversion
rules for different manual types
 Develop rules for handling images
 Determine rules for cross references, applicability,preliminary requirements,
tables, and more

10

© 2023 RWS

A structured approach to conversion
Document the conversion approach with:

11© 2023 RWS

1

2

3

A conversion
specification thatgoverns the tagging rules
by mapping the legacy dataat the paragraph, table,image, heading and inline
levels.

A conversion
process that consistsof data extraction,styling and preparing
the extracted data,validating and QA-ing
the converted data

A QA plan that integrates
both automated tools andvisual QA.

Project phasing
Requirements for a conversion project vary, but a typical flow is phased

Phase 1:Analysis ofrequirements12© 2023 RWS

Phase 2:Create a conversion
specification anda small hand-madesample for approval

Phase 3:

Conversion software
customization

Phase 4:

Production process
design and ramp-up

Phase 5:

Volumeproduction

Data optimization services
Workflow
Workflow:
Use Contenta’s workflow to matchany business process

Custommetadata:
metadata
CustomBuild scripted triggers to augment workflow steps
by setting custom metadata at any revision step, depending on
direction of data flow

Reporting
Reporting:Use Workflow data to provide rich reporting data

Implement
Implement:
Non-S1000D schemas, DTD, Word and Frame
databases and workflows

13© 2023 RWS

Training andeLearning
14© 2023 RWS

Contenta Training and eLearning

Remotelearning

Instructor-ledtraining

Contenta eLearning modules available
for purchase on our website or byclicking here

Learn from an expert services professional
withhands-on labs

Custom eLearning
Custom course development foreveryone in your global enterprise
Collaboration to develop acomprehensive eLearning strategy
Content, language, design –all in one place
Meet the needs of yourinternational audiences15© 2023 RWS

Product extensions
and customizations
16© 2023 RWS

Product extensions and customizations

Leverage our decades of experience to rapidly address your customization needs.

Product extensions:

RWS and ContentaProfessional Services: Workwith experts who candevelop solutions in yourspecific timeframe and toyour exacting specifications17© 2023 RWS

Develop functionality beyond the current productfeatures. Our team will help define therequirements, build the application to yourrequirements, test it fully and assist you withdeployment into production.
Product customizations:
Need a custom “style” for your publishing output?
How about adding custom fields, workflows orother changes that might be unique to yourbusiness?

Technical accountmanagement18© 2023 RWS

Technical account management

123Flexible technical accountmanagement (TAM)

Allocated TAM

Dedicated TAM

An allocation of hours used in support ofyour account. Service reviews, upgrade
analysis, assistance with escalated support
issues.

A dedicated resource to ensure your accountis fully optimized in its use of Contenta
products.

Achieve your return on technology
investment and support your initialand ongoing success.

19© 2023 RWS

Upgradeanalysis
20© 2023 RWS

Upgrade analysis
Our experts assist you through a structured upgrade analysis

Assess your current
Contenta software
deployment21© 2023 RWS

Evaluate the level ofeffort to migrate(migration of custom
code, integrations, ITinfrastructure, etc.)

Estimate thepotential businessvalue from theupgrade

Document theassessment in a businessvalue approach outlining
the costs, benefits, levelof effort, potential task
and timelineSummary
Contenta Expert Services
Take the risk out of deploying or extending
new capabilities acrossyour content value chain Extensive experience across customers
 Receive optimal value fromyour technology investment

Explore how one of our experts can help you today22© 2023 RWS

Interested inlearning more?
Contact us
askans1000dexpert@rws.com
Explore our website
www.rws.com/s1000d23© 2023 RWS

Thank you
For considering this opportunity and taking action
to transform your organization© 2023©RWS2023 RWS24