Manual&well
App Download
And
Login Manual
CONFIDENTIALNo Unauthorized Reproduction

Mitsui Fudosan Co., Ltd.
&well Administration OfficeⒸMITSUI FUDOSAN CO., LTD.

Manual&well App Download and Login ManualContents
1. Installing the App ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 2
2. Launching the App [Setting a Password] ・・・・・・・・・・・・・・・・・・・・・・・・・ 3
2-1. If Your Account Is Your Email Address ・・・・・・・・・・・・・・・・・・・・・・・・・・・ 5
2-2. If Your Account Is an Alphanumeric Character String Other Than Your Email Address ・・・・・・・・・ 8

3. How to Link with External Apps ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 11
3-1. iPhone (iOS) Health ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 12
3-2. iPhone (iOS) Fitbit ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 13
3-3. Android Google Fit ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 14
3-4. Android Fitbit ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 16

4. Basic Information [Attribute Information Registration] ・・・・・・・・・・・・・・・・・・・ 17
5. Reference

Fitbit Initial Setup: iPhone (iOS) / Android ・・・・・・・・・・・・・・・・・・ 18

6. FAQs / Contact for Inquiries ・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ 20

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Manual

1. Installing the App&well App Download and Login Manual

Scan the QR code below with the QR code reader on your device to go to the app store, and install the app from there.

iPhone (iOS) users

Android users

Install from the App Store

Install from Google Playhttps://itunes.apple.com/jp/app/well/id1434515379

https://play.google.com/store/apps/details?id=jp.andwell

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Manual2. Launching the App [Setting a Password]&well App Download and Login Manual

You need to set up the app when you log in for the first time.
If this is the first time you've downloaded it, please follow the procedure below to set it up.

Step1

Step2

Step3

1
＆well

2

Press ❶ the app icon.

A splash screen will appear.

Read the terms of use and privacy policy,
then press ❷ the "I Agree" button.
Here, the app will ask for permission to send notifications.
Press "Allow."

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Manual2. Launching the App [Setting a Password]&well App Download and Login Manual

How you set your password will vary depending on the account you were given by your company.
Check the format of the account you have been given, and go to the respective page.

1 If your account is your email address

Set your password by referring to

pages 5, 6, and 7.

e.g.）aaa123＠andwell.com

Note: Once you've set it, go to "Linking with External Apps" on page 11.

2 If your account is

Set your password by referring toan alphanumeric character stringe.g.）andwell12345

pages 8, 9, and 10.
Note: Once you've set it, go to "Linking with External Apps" on page 11.

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2-1. Launching the App [Setting a Password] If Your Account is Your Email Address

Manual&well App Download and Login Manual

Note: If your account isn't your email address (if it's an alphanumeric character string), please refer to page 8 and onward.

Step1

Step2

Step3

4

1
2

3

Enter your email addressin ❶Please use your company
email address.
Press ❷ Press "Send."<Note>
There will be a message saying "This tenant user is not registered"
if you enter an email address that isn't the one you registeredwith your company.
p Is it the same address that you use for your company?
p Is there no mistake in spelling?
p If your account is an email address provided by a carrier,do the steps on page 7 first.

When you're taken to the screen shown in Step 2, itmeans an email has been sent to the email address you
entered in ❶.
Press ❸ "Back."

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Check the email sent to the address you entered in ❶.
Click on ❹ the "URL" provided in the email.
You'll be taken to the password setting screen.

52-1. Launching the App [Setting a Password] If Your Account is Your Email Address

Manual&well App Download and Login Manual

Note: If your account isn't your email address (if it's an alphanumeric character string), please refer to page 8 and onward.

Step4

Step5

5
7
6
8

You'll be taken to the password setting screen.
❺Set a login password and enter it.
Once you‘ve entered it,,press ❻ "Set."
Note: 4 or more half-width alphanumeric characters

When you're taken to the login page, enter ❼ "yourcompany email address" and "the password you set."Once you've entered them, press ❽ "Log In."
After logging in, link with external apps. (Refer to "How to
Link with External Apps" on page 11 onward.)
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6

2-1. Launching the App [Setting a Password] If Your Account is Your Email Address

Manual&well App Download and Login Manual

If the account you were given by your company is an email address provided by a cell phone carrier, please note thefollowing points.
The following anti-spam measures cell phone carriers use can prevent emails from being delivered correctly.
・Only allowing emails from specified domains to be received
・Providing a strong level of anti-spam protection

How to Fix It: Whitelist the Domain
Set the following email domain as allowed to be received.
Domain name: andwell.jp
How to set up using a smartphone
docomo users:
https://www.nttdocomo.co.jp/info/spam_mail/spmode/domain/
au users:
https://www.au.com/support/service/mobile/trouble/mail/email/filter/detail/domain/
SoftBank users:
https://www.softbank.jp/mobile/support/mail/antispam/email-i/white/

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7

2-2. Launching the App [Setting a Password]

Manual&well App Download and Login Manual

If Your Account is an Alphanumeric Character String Other Than Your Email Address

You need to set up the app when you log in for the first time.
If this is the first time you've downloaded it, please follow the procedure below to set it up.
Note: If your account is your email address, please refer to pages 5 to 7.

Step1

Step3

Step2

3
4
1
5
2

Enter the information in ❶.
Registered Account: The character string you were given by your company
Password: The initial password you were given by your company

Press ❷ the "Log In" button.

Enter ❸ your "personal email address.“(Using a company email address is recommended in somecases. Please check with your company for information.)
Note: Please check that your email address is correct. We recommend setting
an email address other than one provided by a cell phone carrier. If you want
to register an email address provided by a cell phone carrier, please do thesteps on page 10 first.

Check the email sent to the address you entered in ❸Click on ❺ the "URL" provided in the email.
You'll be taken to the password setting screen.

Press ❹ "Send."
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2-2. Launching the App [Setting a Password]

Manual&well App Download and Login Manual

If Your Account is an Alphanumeric Character String Other Than Your Email Address

Note: If your account is your email address, please refer to pages 5 to 7.

Step4

Step5

6
8
7
9

You'll be taken to the password setting screen.
❻Set a login password and enter it.
Once you‘ve entered it,,press ❼ "Set."
Note: 4 or more half-width alphanumeric characters

When you're taken to the login page, enter the "character
string you were given by your company" and the"password you set."Once you've entered them, press ❾ "Log In."
After logging in, link with external apps. (Refer to "How to
Link with External Apps" on page 11 onward.)
COPYRIGHT Ⓒ MITSUI FUDOSAN CO., LTD. ALL RIGHTS RESERVED.

9

2-2. Launching the App [Setting a Password]
If Your Account is an Alphanumeric Character String Other Than Your Email Address

Manual&well App Download and Login Manual

If you register an email address provided by a cell phone carrier, please note the following points.
The following anti-spam measures cell phone carriers use can prevent emails from being delivered correctly.
・Only allowing emails from specified domains to be received
・Providing a strong level of anti-spam protection

How to Fix It: Whitelist the Domain
Set the following email domain as allowed to be received.
Domain name: andwell.jp
How to set up using a smartphone
docomo users:
https://www.nttdocomo.co.jp/info/spam_mail/spmode/domain/
au users:
https://www.au.com/support/service/mobile/trouble/mail/email/filter/detail/domain/
SoftBank users:
https://www.softbank.jp/mobile/support/mail/antispam/email-i/white/

COPYRIGHT Ⓒ MITSUI FUDOSAN CO., LTD. ALL RIGHTS RESERVED.

10

Manual3. How to Link with External Apps

&well App Download and Login Manual

How you link with external apps will vary depending on your smartphone.
Please go to the page for your smartphone.

iPhone users
Pages 12-13

For the regular app
Page 12FitbitOnly available if you have a Fitbit device.
You need to sign up as a new member to log in. Install the Fitbit
app on your device.
https://itunes.apple.com/jp/app/fitbit/id462638897?mt=8

For Fitbit
Pages13

For the regular app

Android users
Pages 14-16

Pages 14-15

For Fitbit
Pages16

HealthThis is a default app in an iPhone (iOS).
You don't need to install anything.

Google Fit
You need to log in with a Google account.
https://play.google.com/store/apps/details?id=com.google.android.
apps.fitness
FitbitOnly available if you have a Fitbit device.
You need to sign up as a new member to log in. Install the Fitbit app
on your device.
https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile

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3-1. How to Link with External Apps [iPhone (iOS)] Health

Manual&well App Download and Login ManualThis is a default app in an iPhone (iOS). You don't need to install anything.
Activate Health in advance, and follow the "Next" instructions to get started.

Step1

Step2

Step3
4
2

3

1

Tutorial screen
Swipe to the last screen and press ❶ the "Next" button.

Select ❷ Health to be the external app to link with.

Select ❸ Turn all categories on❹ "Allow.“ Health will start linking.
After completing Step 3, check Health's settings.
Settings → Health → Data Access & Devices → &well → "Turn All
Categories Off" is displayed

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Manual3-2. How to Link with External Apps [iPhone (iOS)] Fitbit&well App Download and Login Manual

Only available if you have a Fitbit device. You need to sign up as a new member to log into Fitbit.
Install the Fitbit app on your device. 。https://itunes.apple.com/jp/app/fitbit/id462638897?mt=8

Step1

Step2

Step3

3

1

After going through the tutorial screens in Step 1 on
Page 12, select ❶ Fitbit to be the external app tolink with.

2

When you select linking with Fitbit, you‘ll be asked to❷ log in.

4

After logging in, select ❸ “Allow all” andpress ❹ "Allow."
Note: For information on linking with Fitbit andother initial setup, please refer to Page 18,19
onward.

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3-3. How to Link with External Apps [Android] Google Fit

Manual&well App Download and Login Manualhttps://play.google.com/store/apps/details?id=com.google.android.apps.fitness

You need to log in with a Google account.

Step1

Step2

Step3

2

3

1

Tutorial screen
Swipe to the last screen and press ❶ the "Next" button.

Select ❷ Google Fit to be the external app to link with.

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When you select linking with Google Fit, you‘llbe asked to ❸"log into Google."14

3-3. How to Link with External Apps [Android] Google Fit

Manual&well App Download and Login Manualhttps://play.google.com/store/apps/details?id=com.google.android.apps.fitness

You need to log in with a Google account.

Step4

Step5

RequestChoose your account4

5

Select ❹ the "Google account you want to link."

When you press ❺ "Allow," the link between the app
and Google Fit will start.

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15

Manual3-3. How to Link with External Apps [Android] Fitbit&well App Download and Login Manual

Only available if you have a Fitbit device. You need to sign up as a new member to log into Fitbit.
Install the Fitbit app on your device. https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile

Step1

Step3

Step2

3

1

After going through the tutorial screens in Step 1
on Page 14,,select ❶ Fitbit to be the external app
to link with.

2

When you select linking with Fitbit, you‘ll be asked
to ❷ log in.

4

After logging in, select ❸ “Allow all” andpress ❹ "Allow."
Note: For information on linking with Fitbit andother initial setup, please refer to Page 18,19
onward.

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16

4. Basic Information [Attribute Information Registration]

Manual&well App Download and Login ManualEnter your attribute information.

Step

1

2

❶ Please enter your gender, year of birth, and height.
Press ❷ the "Set" button, and you'll be taken to the app's home screen.
The initial setup is now complete.

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17

Manual

5. Reference Fitbit Initial Setup: iPhone (iOS) / Android&well App Download and Login Manual

How to pair with a Fitbit wearable device (tracker)

Activate the"Fitbit" appon yoursmartphone.

Log in with❶ your"account".

Press ❺
"Set Up."After
reviewing
the terms,
press ❻ "I
Agree".

Press ❷
the"account
icon" atthe topright.

Press ❸
"Set Up a
Device."❹ "Selectyourtracker"and press it.

Press ❼
"Next."

Turn onyourtracker to
get it ready.

❽ A "pincode" willappear on
the trackerside.

The data acquired by your wearable device needs to be paired by activating the Fitbit app on the smartphone side.
Note: Your smartphone's Bluetooth needs to be turned on.
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Next Page
18

Manual

5. Reference Fitbit Initial Setup: iPhone (iOS) / Android&well App Download and Login Manual

How to pair with a Fitbit wearable device (tracker)

Enter ❾
the "pincode".

Follow thetutorial andpress ➓
"Next."⓫ “Selectyour wrist
placement” and press⓬ "Next."

Tap ⓭"Done" tocompletepairing.

Reference: Linking with Wearable Devices Other Than Fitbit◆ Besides Fitbit, other wearable devices like Apple Watch and Garmin can also be linked with the &wellapp.
◆ With Fitbit, you directly link the Fitbit app with the &well app. You can link other wearable devices with
the &well app as long as they can link with iPhone (iOS)'s Health or Android's Google Fit.
In this case, you'll need a separate connector app. For how to link your wearable device with Health or
Google Fit, please ask the device manufacturer or check their website, etc.

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6．お問い合わせ先
6. FAQs / Contact for Inquiries

Manual

P.20&well App Download and Login ManualFrequently asked questions are listedon the right URL

URL：https://go.andwell.jp/faq

If the FAQ doesn't resolve your issues, please contact us via the &well app
Step 1

Step 2The personal information entered will only be used to send
prizes for this event. We'll destroy it one month after the prizes
have been sent. Please note that we may also share it with third
parties as we deem necessary to deliver the prizes.

1

Inquiries Open Hours
Weekdays 9:30-17:00
2

Start the &well app. Once it's started up,press ❶ the "icon" in the top rightcorner of the screen.

If you're unable to log in to the app, please contact
us via the contact form or the QR code on the left.

❷Press "Inquiries."

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