ＴＥＲＭＳ ＡＮＤ ＣＯＮＤＩＴＩＯＮS ＦＯＲ ＡＣＣＭＭＯＤＡＴＩＯＮ ＣＯＮＴＲＡＣＴＳ（Scope of Application）
Article１ Contracts for Accommodation and related agreements to be entered into b

epted a special contract prescribed in the preceding Paragraph.
（Refusal of Accommodation Contracts）

etween this Ryokan/Hotel and the Guest to be accommodated shall be subject to th

Article５ The Ryokan/Hotel may not accept the conclusion of an Accommodation C

ese Terms and Conditions.
And any particulars not provided for herein shall be governed by laws and regulati

ontract under any of the following cases;(1) When the application for accommodation does not conform with the provisions

ons and/or generally accepted practices.
２．In the case when the Ryokan/Hotel has entered into a special contract with theof these Teams and Conditions;(2)When the Ryokan/Hotel is fully booked and no room is available;

Guest insofar as such special contract does not violate laws and regulations and ge
nerally accepted practices, notwithstanding the preceding Paragraph, The special co(3)When the Guest seeking accommodation is deemed liable to conduct himself ina manner that will contravene the laws or act against the public order or good mor

ntract shall take precedence over the provisions of these Teams and Conditions.
（Application for Accommodation Contracts）

als in regard to his accommodation;(4) When the Ryokan/Hotel recognized that the guest who claim complaints wit

Article２ A Guest who intends to make an application for an Accommodation Cont
ract with the Ryokan/Hotel shall notify the Ryokan/Hotel of the following particulars;

hout reasonable reasons and who will be risk of disturbing the peaceful order in our Ryokan/Hotel.

（１）Name of Guest(s);（２）Date of accommodation and estimated time of arrival;(5)When the Guest seeking accommodation is a group of a public
corporation or others that a gang or a gangster influences operation（３）Accommodation Charges（based, in principle, on the Basic Accommodation(6)When the Guest seeking accommodation is a member of public corporation

Charges listed in the attached Table No.1）; and（４）Other particulars deemed necessary by the Ryokan/Hotel.

that includes any gangstar or falls under gang.
(7)When the Guest seeking accommodation does a behavior to give a remarkable nuisanceto other hotel guests(8)When the Guest seeking accommodation perform a violent demand act or request any
unreasonable burden more than rational ranges.
(9)Then the Guest seeking accommodation can be clearly detected as carrying an
infectious disease(10)When the Ryokan/Hotel is requested to assume an unreasonable burden in regar

2．In the case when the Guest requests, during his stay, extension of the accommo
dation beyond the date in Subparagraph (2)of the preceding Paragraph, it shall be r
egarded as an application for a new Accommodation Contract at the time such request is made.
(Regarding food allergy)
We will do everything we can to make sure you have a safe meal. But some of pr
ocessed foods such as eggs, milk, wheat, shrimp, crab, buckwheat and peanuts are
not obligated to be labeled and we can not be confirmed.
Therefore, please note that we may not be able to prepare meals.
（Conclusion of Accommodation Contracts, etc.）
Article３ A Contract for Accommodation shall be deemed to have been concluded
when the Ryokan/Hotel has duly accepted the application as stipulated in the prece
ding Article. However, the same shall not apply when it has been proved that the
Ryokan/Hotel has not accepted the application.
２．If the hotel presents an incorrect accommodation amount on the Internet site, orindicates an incorrect accommodation charge by phone and when you apply for an
accommodation contract and the hotel accepts it, If the hotel charge is significantl
y lower than the room rates for the days before and after that date and unless it isindicated or informed about the reason for the low rate such as “limited”, “special”, or “campaign”, Because it is an agreement by mistake under the Civil Code, we will invalidate the accommodation fee and will promptly notify you to that effect.
３．The Ryokan/Hotel may give a confirmation phone to the contact information
provided by the guest before expected date of accommodation.
４．When a Contract for Accommodation has been concluded in accordance with theprovisions of the preceding Paragraph 1, The guest is requested to pay an accomm
odation deposit fixed by the Ryokan/Hotel within the limits of Basic Accommodati
on Charges covering the Guest's entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Ryokan/Hotel.
5．The deposit shall be first used for the Total Accommodation Charges to be paidby the Guest. then secondly for the cancellation charges under Article６ and thirdly
for the reparations under Article１８ if applicable, and the remainder, if any, shal
l be refunded at the time of the payment of the Accommodation Charges as stated in Article１２.
6．When the Guest has failed to pay the deposit by the date as stipulated in Paragr
aph 2 the Ryokan/Hotel shall treat the Accommodation Contract as invalid. Howeve
r, the same shall apply only in the case when the Guest is thus informed by the
Ryokan/Hotel when the period of payment of the deposit is specified.
7. When the Guest has failed to pay the cancellation charges claimed in the pa
st, the accommodation deposit equivalent to the next accommodation charges and the unpaid cancellation charges shall be paid when conclusion of the next res
ervation. Payment due date is within 3 days after conclusion of the next reserva
tion. In case when the fee remains unpaid after the due date, the reservation sh
all be cancelled automatically.
（Special Contracts Requiring No Accommodation Deposit）

d to his accommodation;（11）When the Ryokan/Hotel is unable to provide accommodation due to natural cal
amities, disfunction of the facilities and/or other unavoidable causes;（12）When the provisions of Article７ of Shiga Prefectural Ordinance are applicable.
（13）When the person who applied for accommodation has applied for the purpo
se of own commercial purpose and did not inform to the Hotel/Ryokan.
（Right to Cancel Accommodation Contracts by the Guest）
Article６ The Guest is entitled to cancel the Accommodation Contract by so notifyi
ng the Ryokan/Hotel.
２．In the case when the Guest has cancelled the Accommodation Contract in whole
or in part due to causes for which the Guest is liable(except in the case when the
Ryokan/Hotel has requested the payment of the deposit during the specified period
as prescribed in Paragraph 2 of Article 3 and Guest has cancelled before the payment ), the Guest shall pay cancellation charges as listed in the attached Table No.2.
However, in the case when a special contract as prescribed in Paragraph 1 of Article4 has been concluded, the same shall apply only when the Guest is informed of
the obligation of the payment of the cancellation charges in case of cancellation by
the Guest.
３．In the case when the Guest does not appear by 8p.m. of the accommodation dat
e (2 hours after the expected time of arrival if the Ryokan/Hotel is notified of it)
without an advance notice, the Ryokan/Hotel may regard the Accommodation Contract as being cancelled by the Guest.
（Right to Cancel Accommodation Contracts by the Ryokan/Hotel）
Article７ The Ryokan/Hotel may cancel the Accommodation Contract under any of t
he following cases:(1)When the Guest is deemed liable to conduct and/or have conducted himself in amanner that will contravene the laws or act against the public order or good morals
in regard to his accommodation;(2) When the Ryokan/Hotel recognized that the guest who claim complaints wit
hout reasonable reasons and who will be risk of disturbing the peaceful order in our Ryokan/Hotel.
(3) A group of a public corporation or others that a gang or a gangster influe
nces operation(4) Member of public corporation that includes any gangstar or falls under gang(5)When the guest perform a behavior to give a remarkable nuisance to other hotel guests(6)When the Ryokan/hotel or their stuff is performed a violent demand act orrequested any unreasonable burden more than rational ranges(7)When the guest does not obey verboten of the use rule that this building establishes(8)When the guest can be clearly detected as carrying an infectious disease;(9)When the Ryokan/Hotel is requested to assume an unreasonable burden in regard

Article４ Notwithstanding the provisions of Paragraph2 of the preceding Article, theto his accommodation;(10)When the Ryokan/Hotel is unable to provide accommodation due to natural cala

Ryokan/Hotel may enter into a special contract requiring no accommodation deposi
t after the Contract has been concluded as stipulated in the same Paragraph.

mities and/or other causes of force majeure;(11)When the provisions of Article 7 of Shiga Prefectural Ordinance are applicable;

２．In the case when the Ryokan/Hotel has not requested the payment of the deposit
as stipulated in Paragraph 2 of the preceding Article and/or has not specified the d(12)When the Guest does not observe prohibited actions such as smoking in bed, mischief to the firefighting facilities and other prohibitions of the Use Regulations sti

ate of the payment of the deposit at the time the application for an Accommodation
Contract has been accepted, it shall be construed as that the Ryokan/Hotel has acc

pulated by the Ryokan/Hotel (restricted to particulars deemed necessary in order toavoid the causing of fires).

(13)When it becomes clear that Article 5 (11) will be established after the accommodation contract is concluded.

Ryokan/Hotel is covered by the Ryokan/Hotel Liability Insurance in order to deal
with unexpected fire and/or other disasters.

２．When the hotel cancels the accommodation rules in accordance with the provisi
ons of the preceding paragraph(8) or (9), there is no charge for accommodation ser（Handing When Unable to Provide Contracted Rooms）
Article１４ The Ryokan/Hotel shall, when unable to provide contracted rooms, arran

vices that have not yet been provided. If the cancellation is due to other reasons, charges such as accommodation services that have not yet been provided will also n

ge accommodation of the same standard elsewhere for the Guest insofar as practica
ble with the consent of the Guest.

eed pay as a penalty fee.
（Registration）

２．When arrangement of other accommodation can not be made notwithstanding theprovisions of the preceding Paragraph, the Ryokan/Hotel shall pay the Guest a co

Article８ The Guest shall register the following particulars at the front desk of thempensation fee equivalent to the cancellation charges and the compensation fee shal

Ryokan/Hotel on the day of accommodation:（１）Name, age, sex, address and occupation of the Guest(s);l be applied to the reparations. However, when the Ryokan/Hotel cannot provide ac
commodation due to the causes for which the Ryokan/Hotel is not liable, the Ryoka（２）For non-Japanese: nationality, passport number, port and date of entry in Japan;（３）Date and estimated time of departure; andn/Hotel shall not compensate the Guest.
（Handing of Deposited Articles）（４）Other particulars deemed necessary by the Ryokan/Hotel.
２．In the case when the Guest intends to pay his Accommodation Charges prescrib

Article１５ The Ryokan/Hotel shall compensate the Guest for the damage when loss,
breakage or other damage is caused to the goods, cash, or valuables deposited at t

ed in Article１２ by any means other than Japanese currency, such as travelers cheq
ues, coupons or credit cards, these credentials shall be shown in advance at the tim

he front desk by the Guest, except in the case when this has occurred due to cause
s of force majeure. However, for cash and valuables, when the Ryokan/Hotel has ree of the registration prescribed in the preceding Paragraph.
（Occupancy Hours of the Guest Rooms）

quested the Guest to report its kind and value but the Guest has failed to do so, the Ryokan/Hotel shall compensate the Guest within the limit of 150,000 yen.

Article９ The Guest is entitled to occupy the contracted guest room of the Ryokan/
Hotel from 3p.m. to 10a.m. the next morning. However, in the case when the Gues

２．We cannot kept cash of 150,000 yen more or items of 150,000 yen or more.

t is accommodated continuously, the Guest may occupy it all day long, except for t

３．The Ryokan/Hotel shall compensate the Guest for the damage when loss, breakhe days of arrival and departure.
２．The Ryokan/Hotel may, notwithstanding the provisions prescribed in the precedi

age or other damage is caused, through intention or negligence on the part of the R
yokan/Hotel, to the goods, cash or valuables which are brought into the premises ofng Paragraph, permit the Guest to occupy the room beyond the time prescribed in t
he same Paragraph.

the Ryokan/Hotel by the Guest but are not deposited at the front desk.
However, for articles of which the kind and value have not been reported in advan

In this case, extra charges shall be paid as follows:（１）Up to ３ hours: 30％ of the equivalent in the sum to the room charge;

ce by the Guest, except in case of the damage caused through intention or gross negligence on the part of the Ryokan/Hotel shall compensate the Guest within the lim（２）Up to ６ hours: 60％ of the equivalent in the sum to the room charge;（３）More than ６ hours: 100％ of the equivalent in the sum to the room charge.

it of 150,000 yen.
４. Even if there is a liability for damages under paragraphs 1 and 3, the Ryok

３．The equivalent in the sum to the room charge prescribed in the preceding Paragraph shall be 70％ of the Basic Accommodation Charges.

an/Hotel will not be liable for the goods to be determined below.
(1) A manuscript, a design document, a design, a account book and something sim（Observance of Use Regulations）

ilar to these. (Information devices such as magnetic tapes, magnetic disks, CD RO

Article10 The Guest shall observe the Use Regulations established by the Ryokan/Hotel.

Ms, optical disks, computer and recorded on storage media that can be directly pro
cessed by peripheral devices such as computers and their terminal devices include（Business Hours）
Article11 The business hours of the main facilities, etc. of the Ryokan/Hotel are asd.)（Custody of Baggage and/or Belongings of the Guest）

follows, and those of other facilities, etc. shall be notified in detail by brochures as provided notices displayed in each place, service directories in guest rooms and o

Article１６ When the baggage of the Guest is brought into the Ryokan/Hotel before
his arrival, the Ryokan/Hotel shall be liable to keep it only in the case when suchthers.
（１）Service hours of front desk, cashier's desk, etc.

a request has been accepted by the Ryokan/Hotel. The baggage shall be handed over to the Guest at the front desk at the time of his check-in.

A Closing time
B Front service

7:00A.M. to 10:00P.M.

２．When the baggage or belongings of the Guest is found left after his check-out,and the ownership of the article is confirmed, the Ryokan/Hotel shall inform the o（２）Service hours(at facilities) for dining, drinking, etc.
A Breakfast
7:30A.M. to 9:00A.M.

wner of the article left and ask for further instructions. When no instruction is given to the Ryokan/Hotel by the owner or when the ownership is not confirmed, the R

B Lunch11:30A.M. to 2:30P.M.

yokan/Hotel shall keep the article for 7 days including the day it is found, and afte

C Dinner
D Other meals, drinks etc.

6:00P.M. to 8:00P.M.

r this period, the Ryokan/Hotel shall turn it over to the nearest police station.
３．The Ryokan/Hotel's liability in regard to the custody of the Guest's baggage andNothing

Cafe-terrace『Hanaunsui』 7:00A.M. to 10:00P.M.
Night Lounge 『Amrre』
8:00P.M. to 0:00Ａ.M.

belongings in the case of the preceding two Paragraphs shall be assumed in accord
ance with the provisions of Paragraph 1 of the preceding Article in the case of Par

Sake&Nodles 『Senimarutei』
8:00P.M. to 0:00Ａ.M.
（３）Service hours of auxiliary facilities

agraph 1, and with the provisions of Paragraph 2 of the same Article in the case of
Paragraph 2.

A Souvenir Shop『Rakuichi』
B Game center（Liability in regard to Parking）
Article１７ The Ryokan/Hotel shall not be liable for the custody of the vehicle of th

7:00A.M. to 10:00P.M.
3:00P.M. to 0:00ＡM.

２．The business hours specified in the preceding Paragraph are subject to temporar
y changes due to unavoidable causes of the Ryokan/Hotel.

e Guest when the Guest utilizes the parking lot within the premises of the Ryokan/
Hotel, as it shall be regarded that the Ryokan/Hotel simply offers the space for par

In such a case, the Guest shall be informed by appropriate means.

king, Whether the key of the vehicle has been deposited with the Ryokan/Hotel or（Payment of Accommodation Charges）
Article12 The breakdown of the Accommodation Charges, etc. that the Guest shallnot. However, the Ryokan/Hotel shall compensate the Guest for the damage caused
through intention or negligence on the part of the Ryokan/Hotel in regard to the mpay is as listed in the attached Table No.1.
２．Accommodation Charges, etc. as stated in the preceding Paragraph shall be paid

anagement of the parking lot.
（Liability of the Guest）

with Japanese currency or by any means other than Japanese currency such as trav
eler's cheques, coupons or credit cards recognized by the Ryokan/Hotel at the front

Article１８ The Guest shall compensate the Ryokan/Hotel for the damage caused through intention or negligence on the part of the Guest.

desk at the time of the departure of the Guest or upon request by the Ryokan/Hotel.
３．Accommodation Charges shall be paid even if the Guest voluntarily does not uti

Attached Table No.1
Calculation method for Accommodation Charges (Ref. Paragraph 1 of Article２ andlize the accommodation facilities which have been provided for him by the Ryokan/
Hotel and are at his disposal.

Paragraph 1 of Article 12）（Liabilities of the Ryokan/Hotel）
Article13 The Ryokan/Hotel shall compensate the Guest for the damage if the Ryok

Total Amount to be paid by the Guest□Accommodation Basic Accommodation Charge

an/Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillme

Charges□Extra Charges（Room Charge + Breakfast & Dinner）
Extra Meals & Drinks（other than□TaxesBreakfast & Dinner）and Other Expenses
a. Consumption Tax
b. Hot spring Tax

nt of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases when such damage has been caused due to reasons for which the Ryokan/Hotel is not liable.
２．Even though the Ryokan/Hotel has received the "PASS MARK"(Certificate of E

Remarks

xcellence of Fire Prevention Standard issued by the fire station). Furthermore, the１．Basic Accommodation Charge is based on the tariffs, which are posted at the fr

ont desk
２．A child's charge applies to children attending elementary school of ages(up to 1
2 years of age) and under. 70% of the adult charge shall be required when meals and bedding comparable to those for the adult are provided to such children, 50% sh
all be required when meals and bedding for children are provided and 30% when only bedding for children is provided. For an infant to whom meals and bedding are
not provided, 3,000yen+tax shall be charged.
Attached Table No.２
Cancellation Charge for Ryokan (Ref. Paragraph 2 of Article ６)
Contracted Number of Guests
Date when Cancellation of Contract is 1 to
31 to 101andNotified
30
100
more
No Show 100％ 100％ 100％
Accommodation Day 100％ 100％ 100％
1 day Prior to Accommodation Day
50％
80％
80％
3day Prior to Accommodation Day
5day Prior to Accommodation Day

30％
20％

30％
30％

50％
30％

7day Prior to Accommodation Day
14day Prior to Accommodation Day

20%
10%

20%
10%

30%
15%

30day Prior to Accommodation Day
10%10%※ However, for stays from 4/29 to 5/5, 8/12 to 8/15, and 12/29 to 1/5, the followi
ng penalty applies regardless of the number of applicants.
［Date When Cancellation of Contract is Notified］
No Show ・・・100%
1
7

Day Prior to Accommodation Day・・・50%
Day Prior to Accommodation Day・・・30%

30 Day Prior to Accommodation Day・・・20%
Remarks;
１．The percentages Signify the rate of cancellation charge to the Basic Accommoda
tion Charges.
２．When the number of days contracted is shortened, the cancellation charge for its
first day shall be paid by the Guest regardless of the number of days shortened.
３．When part of a group booking(for １５persons or more）is cancelled, the cancellation charge shall not be charged for the number of persons equivalent to 10% of the number of persons booked as of 10 days prior to the occupancy(when accepted less than 10 days prior to the occupancy, as of the date) with fractions counted as awhole number.
４. The Guest shall pay cancellation charges within a maximum of 14 days from t
he date of invoice.
・・・ This terms and conditions for accommodation contracts apply to day's users suchas a banquet, a meeting, and bathing ・・・(Court of jurisdiction and applicable law)
Article 19 Disputes concerning accommodation contracts between the hotel and its
guests shall be governed by the laws of Japan, and shall be the exclusive jurisdiction
court with the district court or brief court having jurisdiction over the location of the
Ryokan/Hotel.
2 The official text is the terms and conditions for accommodation contracts inJapanese.

Additional clauses
Article 1 The Ryokan/Hotel will be the same as the model accommodation provisionannounced by the Ministry of Land, Infrastructure, Transport and Tourism
on March 3, 2019 as the accommodation provision of our Ryokan/Hotel andwill be enforced on the same day.
Article 2 On March 3, 2019, the terms and conditions of accommodation Article 3.
paragraph2,3, Article 5. (4), (11), Article 7. (2), (11), 2, Article 15. 2, 4 andArticle 19. are each new establishment, Article 3 paragraph1, Article
6.paragraph2, Article 7. (10), Article 14. (2) are each part is revised andtakes effect on the same day.
Article 3 On February 11,2022, Cancellation Charge for Ryokan are partially revised
and takes effect on the same day.
Article 4 On May 5, 2022, the terms and conditions of accommodation Article 3.
Paragraph7 and Cancellation Charge for Ryokan are partially revised andtakes effect on the same day.