Privacy Policy

The KOEI TECMO Group is deeply aware that the personal information provided bycustomers is vital information relating to privacy and complies with the following policies
when handling such personal information.
1. The KOEI TECMO Group complies with the Act on the Protection of Personal Informationand other related laws, regulations, and guidelines with regard to the handling ofpersonal information.
2. When customers provide personal information, the KOEI TECMO Group identifies thepurposes of use (e.g., providing customer support, distributing products, providing
services and information) in advance and provides notice to customers and publiclyannounces or clearly indicates those purposes of use. The Group handles personal
information provided by customers only to the extent necessary to achieve the purposes
of use identified in advance. In cases where personal information includes informationthat requires particular consideration, such as information regarding race or beliefs, theGroup does not acquire such personal information without the customer’s consent,
except in cases permitted by laws and regulations. In cases where the Group acquires
personal information from third parties and a duty to confirm and a duty to create records
are imposed when receiving such information from third parties under laws andregulations, the Group complies with those duties.
3. The KOEI TECMO Group takes necessary and appropriate measures to prevent
unauthorized access of, tampering with, leaks of, loss of, and damage to personal
information and for other security management. Further, the Group strives to maintainaccurate and up-to-date information to the extent necessary to achieve the objectives ofuse and to promptly delete customer personal information when it is no longer necessary
to use that information.
4. Except when otherwise permitted by laws and regulations, the KOEI TECMO Group shallnot provide personal information to third parties without the customer’s consent. In cases
where the Group does provide personal information to third parties and a duty to create
records when providing personal information to third parties is imposed by laws andregulations, the Group complies with those duties.

5. The KOEI TECMO Group outsources the handling of the personal information to thirdparties to the extent necessary to obtain the objectives of use. In such cases, the Groupperforms necessary and appropriate supervision of service providers to ensure
appropriate Security Management. In cases where operations are outsourced to thirdparties in foreign countries and a duty to create records is imposed by laws andregulations, the Group complies with those duties.
6. If customers believe that their personal information managed by KOEI TECMO Group isdifferent from the facts, is used beyond the range of the purposes of use, or is obtainedby illegal means, customers may request the KOEI TECMO Group to correct, add,suspend the use of, or delete their own personal information (hereinafter referred to as"Correction and Other Actions"). The KOEI TECMO Group will carry out Correction andOther Actions with regard to the requested personal information and notify the customersof the same without delay if The KOEI TECMO Group decides after the investigation thatit should respond to such request. Moreover, if the KOEI TECMO Group decides not tocarry out Correction and Other Actions, the KOEI TECMO will also notify the customerof the same without delay.
Please contact the KOEI TECMO Group by e-mail or postal mail to the contact below if
you have any requests or inquiries about the correction, addition, suspension of use anddeletion of your personal information.
Personal Information Protection Desk.
KOEI TECMO HOLDINGS CO., LTD.
1-18-12 Minowa-cho, Kohoku-ku, Yokohama-shi, Kanagawa Prefecture 223-8503
Email: privacy@koeitecmo.co.jp
7. The KOEI TECMO Group shall endeavor to continuously improve the protection ofpersonal information.
8. The KOEI TECMO Group pays maximum attention to promoting the sound developmentof youth. The Group gives due consideration to the protection of the personal informationof minor customers under the age of 16 years, such as acquiring such information after
providing notice that such information is to be submitted with the consent of a guardian.
9. When handling specified personal information and individual numbers (information
regarding specific individuals and so on), the KOEI TECMO Group complies with the Act
on the Use of Numbers to Identify Specific Individuals in Administrative Procedures andother related laws, regulations, and guidelines.

10. The KOEI TECMO Group may use cookies to provide customized online services tocustomers. Customers can reject cookies by changing their browser settings, but in thiscase, it may not be possible to use some online services.