PUBLICLOGISTICS OF THE FUTUREINNOVATION BEYOND POTENTIAL
Wirtschaftstag Japan 2021
DR. KLAUS DOHRMANN
Vice President
Innovation Europe & Trend Research
DHL Customer Solutions & Innovation

DHL Customer Solutions & Innovation

THE NEW NORMAL:
SUPPLY CHAIN TRANSPARENCY IS KEY

 Supply chains will re-shape themselves with a focus onresilience, flexibility, robustness,… and sustainability
 Supply chains will have to be re-assessed, includingtransportation flows and warehouse networks“In the new normal, if yoursupply chain is the sameas the one that you hadpre-coronavirus, you’re
probably doing
something wrong.”
Richard Wilding
Professor of Supply Chain Strategy,
Cranfield School of Management Supply chain innovation will be essential Collaboration along the value chain is the enabler

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SUSTAINABILITY:
THE CHALLENGE AHEAD

Targets

23% of Fortune 500
companies committed tobe carbon neutral by 2030
(4xvs.2015)
Targets are harder toreach than expected.

Transport
14% of greenhouse gas
emissions worldwide
Additional delivery
vehicles needed by 2030,
equaling 32% additional
carbon emissions.

E-CommercePackaging

60% return rates in someproductcategories

One truckload of plastic
enters the ocean each min

Significant emissions
growthThis is set to Quadruple by2050

THE DHL LOGISTICS TREND RADARTMTECHNOLOGY CASE STUDYInventory optimization & digital twin for a leading Asian airline
Challenges

Solution• Rising costs and lower margins• Huge amounts of available data but
no feasible means of meaningfulanalysis• Lack of end-to-end visibility in SKU
movement

BUSINESSIMPACT• Automated data crawling andextraction through custom-built RPA
New source of data madeaccessible for internal analysis• Creation of a network digital twin•

InventoryFlow• Identified cost saving opportunities
with statistical analysis

Significant reduction of Inventory Transport& Storage
annual Cost Spend for aoptimization
limited part of the network

Identified Fuel
Savingopportunities

TECHNOLOGY CASE STUDY

Shipment Condition & Energy Monitoring
Vaccine Distribution

Warehouse Operations

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TECHNOLOGY CASE STUDY
Predictive and real-time Risk Insights

Risk Management platform
Mapping supply chains & locations

Building risk profiles

Identifying critical hotspots

Mitigate supplier risksReal-time visibility of shipment
status, risk and adjusted ETA

Clean operations
for climate protection

DPDHL will invest €7 billion until
2030 in Clean Operations toreduce our emissions to under29 million tonnes by 2030 andthereby commit to Science Based
Targets initiative (SBTi)

Target >30% Sustainable Aviation Fuels
blending by 2030 in our airfreight businessElectrify 60% of last-mile delivery vehicles &grow sustainable fuel share in line-haul on
average to >30% by 2030

Carbon neutral design to be used for
all new buildings

Increase the usage of Sustainable Marine
Fuel for our FCL & LCL shipments

Offer green alternatives for all of our coreproducts/solutions by using, for example
sustainable fuels and low carbon technologies

LOGISTICS IS DELIVERING CUSTOMER PROMISE & EXPERIENCE
Supply chain transformation from a cost driver to a value driver

9THANK YOU!
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