TC22/TC27
Touch Computer

Quick Reference Guide

MN-004729-01EN Rev A

Copyright2023/06/12
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jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2023 Zebra
Technologies Corporation and/or its affiliates. All rights reserved.
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is furnished under a license agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE: zebra.com/linkoslegal.
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WARRANTY: zebra.com/warranty.
END USER LICENSE AGREEMENT: zebra.com/eula.

Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries(“Zebra Technologies”). It is intended solely for the information and use of parties operating andmaintaining the equipment described herein. Such proprietary information may not be used, reproduced,or disclosed to any other parties for any other purpose without the express, written permission of ZebraTechnologies.

Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are
subject to change without notice.

Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals arecorrect; however, errors do occur. Zebra Technologies reserves the right to correct any such errors anddisclaims liability resulting therefrom.

Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of theaccompanying product (including hardware and software) be liable for any damages whatsoever (including,without limitation, consequential damages including loss of business profits, business interruption, or lossof business information) arising out of the use of, the results of use of, or inability to use such product, even
if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow
the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.

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Unpacking
1. Carefully remove all protective material from the device and save the shipping container for later
storage and shipping.
2. Verify that the following were received:•Touch computer•

PowerPrecision Lithium-ion battery•

Regulatory Guide.

3. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Global
Customer Support center immediately.
4. Prior to using the device for the first time, remove the protective shipping film that covers the scanwindow, display and camera window.

Features
Figure 1

Front View

Table 1

Front View Features

NumberItem

Function

1

Front Camera

Takes photos and videos (available on somemodels).

2

Charging/Notification LED

Indicates battery charging status while charging
and application-generated notifications.

3

ReceiverUse for audio playback in Handset mode.

4

Data Capture LED

Indicates data capture status.

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Table 1

Front View Features (Continued)

NumberItem

Function

5Light/Proximity Sensor

Determines ambient light for controlling display
backlight intensity and proximity for turning off thedisplay when in handset mode.

6

Touch Screen

Displays all information needed to operate thedevice.

7Speaker

Provides audio output for video and music
playback. Provides audio in speakerphone mode.

8

Cradle Charging Contacts

Provides device charging via cradles andaccessories.

9

USB-C Connector

Provides USB host, client communications, anddevice charging via cables and accessories.

10

Microphone

Use for communications in Handset mode.

11

Scan Button

Initiates data capture (programmable).

12

Programmable Button

Typically used for Push-to-Talk communications.
Where regulatory restrictions exista for Pushto-Talk VoIP communication, this button is
configurable for use with other applications.

aPakistan, Qatar

Figure 2

Rear View

Table 2

Rear View Features

NumberItem

Function

13

NFC Antenna

Provides communication with other NFC-enableddevices.

14

Back common I/O 8 pins

Provides host communications, audio, device
charging via cables, and accessories.

15

Basic Hand Strap Mount

Provides mounting point for Basic Hand Strap
accessory.

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Table 2

Rear View Features (Continued)

NumberItem

Function

16Battery Release Latches

Press to remove the battery.

17

PowerPrecision Lithium-ionBatteryProvides power to the device.

18

Volume Up/Down Button

Increase and decrease audio volume(programmable).

19

Scan Button

Initiates data capture (programmable).

20

Camera Flash

Provides illumination for the camera and operates
as a flashlight.

21

Rear Camera

Takes photos and videos.

22

Card Holder

Holds a SIM card and an SD card.

23

Power Button

Turns the display on and off. Press and hold toreset the device or power it off.

24

Scanner Exit Window

Provides data capture using the imager.

25

MicrophoneUse for communications in Speakerphone mode.

Setting Up the DeviceTo start using the device for the first time.
1. Install a micro secure digital (SD) card (optional).
2. Installing a nano SIM card (optional)
3. Install the battery.
4. Charge the device.

Installing a microSD Card
CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging themicroSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat andensuring that the operator is properly grounded.

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1. Pull the card holder out of the device.

2. Place the microSD card, contact end first, with contacts facing up, into the card holder.

3. Rotate the microSD card down.
4. Press the card down into the card holder and ensure that it seats properly.
5. Re-install the card holder.

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Installing the SIM Card
NOTE: Only use a nano SIM card.
CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card.
Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that theuser is properly grounded.
1. Pull the card holder out of the device.

2. Flip the card holder over.
3. Place the SIM card end, with contacts facing up, into the card holder.

4. Rotate the SIM card down.
5. Press the SIM card down into the card holder and ensure that it seats properly.

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6. Flip the card holder over and re-install the card holder.

Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags,engravings, stickers may compromise the intended performance of the device or accessories.
Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop andtumble), functionality, temperature resistance could be effected. DO NOT put any labels, asset
tags, engravings, stickers in the battery well.
1. Insert the battery, bottom first, into the battery compartment in the back of the device.

2. Press the battery down into the battery compartment until the battery release latches snap into place.

Charging the Device
CAUTION: Ensure that you follow the guidelines for battery safety described in the device
Product Reference Guide.
Use one of the following accessories to charge the device and/or spare battery.
NOTE: The spare battery charges charge both standard and extended batteries.

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Table 3Charging and Communication

Description

Part NumberCharging
Battery (InDevice)

Communication

SpareBatteryUSB

Ethernet

1-Slot Charge OnlyCradle

CRD-TC2L-BS1CO-01

Yes

No

No

No

1-Slot USB Cradle

CRD-TC2L-SE1ET-01

Yes

No

Yes

No

1-Slot Charge Only with
Spare Battery Cradle

CRD-TC2L-BS11B-01

Yes

Yes

No

No

4-Slot Battery Charger

SAC-TC2L-4SCHG-01

No

Yes

No

No

5-Slot Charge Only
CradleCRD-TC2L-BS5CO-01

Yes

No

No

No

5-Slot Ethernet Cradle

CRD-TC2L-SE5ET-01

Yes

NoNo

Yes

Main Battery Charging
Before using the device for the first time, charge the main battery until the green Charging/Notification
light-emitting diode (LED) remains lit. Use a cable or a cradle with the appropriate power supply to charge
the device.
There are three batteries available:•

Standard 3,800 mAh PowerPrecision LI-ON Battery - part number: BTRY-TC2L-2XMAXX-01•

Standard 3,800 mAh PowerPrecision LI-ON Battery with BLE Beacon - part number: BTRYTC2L-2XMAXB-01•Extended 5,200 mAh PowerPrecision LI-ON Battery - part number BTRY-TC2L-3XMAXX-01

The device’s Charging/Notification LED indicates the battery charging status in the device. The standard
battery charges from fully depleted to 80% in less than 1 hour and 20 minutes. The extended battery
charges from fully depleted to 80% in less than 1 hour and 50 minutes.
NOTE:
In many cases, the 90% charge provides plenty of charge for daily use.
Charge batteries at room temperature with the device in Sleep mode.
Table 4Charging/Notification LED Charging Indicators
StateIndication

OffThe device is not charging. The device is not inserted
correctly in the cradle or connected to a power source. Thecharger/cradle is not powered.

Slow Blinking Amber (1 blink every 4seconds)

The device is charging.

Slow Blinking Red (1 blink every 4seconds)

The device is charging, but the battery is at the end of its
useful life.

Solid Green

Charging complete.

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Table 4Charging/Notification LED Charging Indicators (Continued)
StateIndication

Solid Red

Charging is complete, but the battery is at the end of its
useful life.

Fast Blinking Amber (2 blinks/second)

Charging error, e.g.:

Fast Blinking Red (2 blinks/second)•Temperature is too low or too high•Charging has gone on too long without completion(typically eight hours).

Charging error but the battery is at the end of its useful life.,e.g.:•Temperature is too low or too high•Charging has gone on too long without completion(typically eight hours).

Spare Battery Charging
The Spare Battery Charging LEDs on the 4-Slot Battery Charger indicate the status of the spare battery
charging.
The standard and extended battery charges from fully depleted to 90% in less than 4 hours.
LEDIndication

Solid Amber

The spare battery is charging.

Solid GreenThe spare battery charging is complete.

Solid Red

The spare battery is charging, and the battery is at the end ofits useful life. Charging is complete, and the battery is at theend of its useful life.

Fast Blinking Red (2 blinks/second)

Error in charging; check the placement of the spare battery,
and the battery is at the end of its useful life.

OffNo spare battery in the slot. The spare battery is not placed in
the slot correctly. The cradle is not powered.

Charging Temperature
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or cradle always performs
battery charging in a safe and intelligent manner. At higher temperatures (for example: approximately+37°C (+98°F)) the device or cradle may for small periods of time alternately enable and disable battery
charging to keep the battery at acceptable temperatures. The device and cradle indicates when charging
is disabled due to abnormal temperatures via its LED.

1-Slot Charge Only Cradle
This cradle provides power to the device.
CAUTION: Ensure that you follow the guidelines for battery safety described in the Product
Reference Guide.

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The 1-Slot Charge Only Cradle:•Provides 5 VDC power for operating the device.

•Charges the device’s battery.

Figure 3

1-Slot Charge Only Cradle

1Device charging slot with shim.

2

USB power port.

1-Slot USB Cradle
This cradle provides power and USB communications.
CAUTION: Ensure that you follow the guidelines for battery safety described in the Product
Reference Guide.
The 1-Slot USB Cradle:•Provides 5 VDC power for operating the device.

•Charges the device’s battery.

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Provides USB communication with a host computer.

Figure 4

1–Slot USB Cradle

2
1Device charging slot with shim.

2Power LED

1-Slot Charge Only with Spare Battery Cradle
This cradle provides power for charging a device and a spare battery.
CAUTION: Ensure that you follow the guidelines for battery safety described in the Product
Reference Guide.
The 1-Slot Charge Only with Spare Battery Cradle:•Provides 5 VDC power for operating the device.

•Charges the device’s battery.

•Charges a spare battery.

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Figure 5

1-Slot Cradle with Spare Battery Slot54
1Spare battery charging slot.

2Spare battery charging LED

3USB-C port
The USB-C port is a service connector only for firmware upgrades and is not intended forpower charging.

4Power LED

5Device charging slot with shim

4-Slot Battery Charger
This section describes how to use the 4-Slot Battery Charger to charge up to four device batteries.
CAUTION: Ensure that you follow the guidelines for battery safety described in the Product
Reference Guide.

13

TC22/TC27Figure 64-Slot Battery Charger

1

Battery Slot

2

Battery Charging LED

3Power LED

4USB-C port
The USB-C port is a service connector for firmware upgrade only and not intended forpower charging.

5-Slot Charge Only Cradle
This section describes how to use the 5-Slot Battery Charger to charge up to five device batteries.
CAUTION: Ensure that you follow the guidelines for battery safety described in the Product
Reference Guide.
The 5-Slot Charge Only Cradle:•Provides 5 VDC power for operating the device.

•

Simultaneously charges up to five devices.

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Figure 7

5-Slot Charge Only Cradle

1

Device charging slot with shim

2Power LED

5-Slot Ethernet Cradle
CAUTION: Ensure that you follow the guidelines for battery safety described in the Product
Reference Guide.
The 5-Slot Ethernet Cradle:•Provides 5 VDC power for operating the device.

•Connects the device (up to five) to an Ethernet network.

•Simultaneously charges up to five devices.

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Figure 8

5-Slot Ethernet Cradle

1Device charging slot with shim

21000 LED

3100/100 LED

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USB Cable
The USB cable plugs into the bottom of the device. When attached to the device, the cable allows
charging, transferring data to a host computer, and connecting USB peripherals.
Figure 9USB cable

Scanning with Internal Imager
To read a barcode, a scan-enabled application is required. The device contains the DataWedge
application, which allows you to enable the imager, decode the barcode data, and display the barcode
content.
NOTE: The SE55 displays a green dash-dot-dash aimer. The SE4710 imager displays a red dotaimer.
1. Ensure that an application is open on the device, and a text field is in focus (text cursor in text field).
2. Point the scanner exit window of the device at a barcode.

3. Press and hold the scan button.
The device projects the aiming pattern.

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NOTE: When the device is in Pick List Mode, the device does not decode the barcode until thecenter of the dot touches the barcode.
4. Ensure the barcode is within the area formed by the aiming pattern. The aiming dot is used forincreased visibility in bright lighting conditions.
SE4710SE55

SE4710 Picklist Mode

SE55 Picklist Modeto indicate the barcode was decoded successfully.
5. Release the scan button.
NOTE: Imager decoding usually occurs instantaneously. The device repeats the steps
required to take a digital picture (image) of a poor or difficult barcode as long as the scanbutton remains pressed.
The device displays the barcode data in the text field.

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Ergonomic Considerations
Avoid extreme wrist angles such as these when using the device.

AVOID EXTREMEWRIST ANGLES

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