Agent-Organized Tour Terms & Conditions (Domestic Travel)
Kinki Nippon Tourist Co., Ltd.
This document forms part of setsumei shomen and keiyaku shomen as described in article 12-4 and 12-5 of the Japanese Travel
Agency Law. This document explaining the terms and conditions becomes binding once the contract is complete.

1. Application for Contract(1) A Traveler who intends to apply to the Company for a Contract must enter the prescribedmatters in an application form prescribed by the Company and submit it to the Company
together with the application fee, the amount of which is separately specified by theCompany.
(2) Notwithstanding the provisions of the preceding Paragraph, a Traveler who intends toapply to the Company for a Communications Contract must inform the Company of themembership number.
(3) A traveler participating on a Agent-Organized Tour who has special needs as indicatedbelow is requested to inform the Company:a. travelers who are physically challenged
b. travelers with health problems
c. pregnant travelers
d. travelers with assistance dogs
The Company will then accommodate these requirements to a practical extent. The costrequired for the special measures taken by the Company for the Traveler in accordancewith the information shall be borne by the Traveler.

2. Refusal of Conclusion of Contract
In any of the following cases, the Company may not agree to conclude a Contract:(1)If any of the conditions of a participating Traveler in respect of sex, age, qualifications,skills, etc., specified by the Company in advance is not met(2) If the number of applying travelers has reached the intended number of recruitment(3) If the Company's business situation deems it necessary(4) In case of intending to conclude a Communications Contract, the Traveler is unable tosettle his/her debts relating to the travel fees, etc., in whole or in part, in accordance withthe card membership rules of the Affiliated Company, for such reasons as the Traveler'scredit card being invalid, etc.
(5) If it seems likely that the Traveler may give trouble to other Travelers and/or disturb thesmooth conduct of group activities;

3. Time of Entry into Effect of Contract(1) The said Contract comes into effect when the Company has agreed to the conclusion of thecontract and has received the application fee.
(2) The application fee will appropriate one portion of the travel fee, cancellation fee, etc. that
the Traveler will pay to the Company.
(3) Notwithstanding the provisions of Paragraph (1), a Communications Contract enters into
effect at the time the Company has issued a notice to that effect and the Company agrees
to the conclusion of the contract provided, however, that if an Electronic Acceptance Notice
is issued under the contract, the contract enters into effect at the time when such a notice
has reached the Traveler.

4. Final Document(1) If it is not possible to mention the finalized itinerary or names of transportation or
accommodation facilities in a Contract Document, after having issued the Contract
Document mentioning the names of the accommodation facilities scheduled to be used andspecific transportation facilities that are deemed important for considering the travel plan,a document mentioning the final situation of these matters shall be issued by the datespecified in the Contract Document no later than the day preceding the date ofcommencement of travel (or the day of commencement of travel in case that theapplication for the Contract has been made on or after the seventh day prior to the day
preceding the date of commencement of travel).
(2) In the case referred to in the preceding Paragraph, if an inquiry has been received from a
Traveler who wishes to confirm the arrangement situation, the Company will make areply in a prompt and appropriate manner even before the issue of the Final Document.
(3) If the Final Document has been issued, the scope of Travel Services for which theCompany assumes the obligation to make arrangements and manage the itinerary shallbe defined according to what is mentioned in the Final Document.

5. The Pay Period of the Travel Fees and Changes of Travel Fees
(1) Please make payment of the travel fees by the departure date during the time frame as
indicated by the Company.
(2) If in the case that the fares and charges concerning transportation facilities used inoperating a Agent-Organized Tour are increased or reduced and drastically exceeding theextent normally assumed in comparison with the Applicable Fare and Charges published,effective at the time of specifying it at the issue of the Contract Document for the
Agent-Organized Tour due to a significant change in the economic conditions, etc., theCompany may, within the amount increased or reduced, increase or reduce the amount of
the travel fee. If the Company decides to increase the travel fee, it shall inform theTraveler prior to the 15th day before the day preceding the date of commencement oftravel. In this case, the Traveler may cancel a Contract without paying the cancellation
fee before the commencement of the Tour. If the Applicable Fare and Charges are reduced,
the Company shall reduce the travel fee by the amount of such reduction.
(3) If it is mentioned in the Contract Document to the effect that the travel fee will varydepending on the number of persons using the transportation and accommodation
facilities, etc., and if, after the entry into effect of the Contract, the number of persons haschanged due to causes not attributable to the Company, the Company may change theamount of the travel fee in accordance to what is mentioned in the Contract Document.

6. Change in Contract Contents
If a natural disaster, war, riot, the suspension of the provision of Travel Services oftransportation and accommodation facilities, an order of the government or other public
office, the provision of transportation services not scheduled in the original service plan,or any other event in which the Company is unable to intervene has occurred, and if it isunavoidable to secure the safe and smooth implementation of travel, the Company may
change the Contract Contents, having explained promptly in advance to the Traveler thereason that the event concerned is one which cannot be intervened and the causal relation
with the event concerned provided, however, that in case of an emergency and if it isunavoidable, such explanation will be provided after the change has been made.

7. Cancellation of Contract of the Traveler(1) Cases in which the Traveler must pay the cancellation fee.
(a) A Traveler may cancel a Contract at any time on payment of the cancellation fee to theCompany.
(b) A cancellation fee will be charged for in the case of loans payments that are not the
responsibility of the Company and other causes that relate to the cancellation of travel
arrangements.
(2) Situation in which cancellation fee will not be charged to the Traveler.
A Traveler may cancel a Contract before the commencement of travel without payment of
the cancellation fee in any of the following cases:(a) If the Contract Contents have been changed by the Company; provided, however, this isapplicable only when the change is one that is mentioned in the left section of Article
12 and is deemed important.
(b) If the travel fee has been increased.
(c) If a natural disaster, war, riot, the suspension of the provision of Travel Services oftransportation and accommodation facilities, an order of the government or other public
offices or any other event has occurred and the safe and smooth operation of the travel
has become impossible or when there is a very large possibility of such event arising.
(d) If the Company has failed to issue to the Traveler the Final Document by the datedesignated by the Company.
(e) If it has become impossible to conduct the travel in accordance with the itinerary
mentioned in the Contract Document due to causes attributable to the Company;(3) If, after the commencement of travel, the Traveler is unable to receive the Travel
Services mentioned in the Contract Document due to causes not attributable to theTraveler, or if the Company has informed him/her to that effect that he/she may,notwithstanding the provisions of Paragraph (1), cancel that part of the contract for which
he/she has become unable to receive the Travel Services, the Company will not charge thecancellation fee and will reimburse the Traveler with the amount not used.
(4) The Company shall refund to the Traveler, out of the travel fee, the amount for that part of
the Travel Services which they have become unable to receive, provided however, that if
the case referred to in the preceding Paragraph is due to causes not attributable to theCompany. The Company will refund to the Traveler the said amount minus the amount of
the cancellation fee, penalties and any other costs which has already been paid or must be
paid in the future (restricted to incidents through no fault of the Company) in regards to
the Travel Services concurred.

8. Cancellation of Contract of the Company(1) If the number of travelers has not reached minimum number of participants mentioned in
the Contract Document.(If the Company intends to cancel an Contract, it shall inform theTraveler that the travel will be canceled prior to the 13th day(in case of a one day trip, the3rd day).
(2) If the Traveler has not paid the travel fee by the date mentioned in the Contract
Document.
(3) If it has become clear that the Traveler does not satisfy the conditions for a participating
Traveler in respect of sex, age, qualifications, skills, etc., which the Company has specified
in advance.
(4) If it is considered that the Traveler may give trouble to the other travelers or disturb thesmooth conduct of the group travel.

9. Cancellation Fee
A traveler may cancel a Agent-Organized Tour Contract on payment of the cancellation fee
to the Company as follows.
Classification
Cancellation Fee(a) If cancellation is made on or after the 20th day(10th day in case of a one day trip) prior to the
day preceding the date of commencement of
20% of the travel fee
the travel (excluding the cases mentioned in(b) through (e))(b) If cancellation is made on or after the 7th dayprior to the day preceding the date of
30% of the travel fee
commencement of the travel (excluding thecases mentioned in (c) through (e))(c) If cancellation is made on the day preceding
40% of the travel fee
the date of commencement of the travel(d) If cancellation is made on the date ofcommencement of the travel (excluding the
50% of the travel fee
case mentioned in (e))(e) In case of cancellation after thecommencement of the travel or of
100% of the travel fee
nonparticipation without communication

10. Responsibility of the Company(1) In executing a Contract, if the Company or the person whom the Company placed incharge of making arrangements has caused damage to a Traveler intentionally or by
negligence, the Company shall bear the responsibility of compensating for the damage.
(2) If a Traveler has incurred damage due to a natural disaster, war, riot, the suspension of
the provision of Travel Services of transportation and accommodation facilities, an order ofthe government or other public office, or any other event in which the Company or theCompany's Arrangements Agent is unable to intervene, the Company shall not be
responsible for compensating for the damage except in the case referred to in thepreceding Paragraph.

(3) The Company shall compensate for damage caused to baggage within the limits of 150,000
yen per Traveler (except in a case where the damage has been caused by the Company
intentionally or by gross negligence) if the Company has been informed within 14 days incase of Domestic Travel of the day following the date of occurrence of the damage.

15. Report of Accidents, etc.

11. Special Compensation
If a Traveler participating in an Agent-Organized Tour operated by this company has suffered
an injury due to a sudden and extraneous accident during such participation, the Company
shall pay to the Traveler or his/her legal heir compensation for death or for an after-effect anda solatium for hospitalization or for a hospital visit.
(1) Compensation for death 15,000,000 yen(2) Solatium for Hospitalization 20,000yen~200,000yen(3) Solatium for Hospital Visits 10,000yen~50,000yen(4) Compensation for Damaged Baggage
Limits of 150,000 yen (if the Amount of Damage for one or a pair of the Goods forCompensation exceeds 100,000 yen, the Company shall assume the Amount of Damage tobe 100,000 yen)
In case a date (according to the standard time of the place of travel concerned) is specified in
the itinerary of the Agent-Organized Tour on which the Traveler receives no service of thetransportation/accommodation facilities, etc., arranged for by the Company and if for thatmatter and the fact that no compensation or solatium shall be paid in accordance with theseSpecial Compensation Rules with respect to the damage incurred by the Traveler due to theAccident occurring on such date are specified in the Contract Document, the such date shallnot be considered to be "During Participation in the Organized Tour."

12. Guarantee of Itinerary
If an important change in Contract Contents indicated in the left section of Schedule has
occurred, the Company shall pay a change compensation, the amount of which is equivalent
to or more than the amount arrived at by multiplying the travel fee by the relevant ratio
mentioned in the right section of the same Schedule.
The amount of a change compensation which the Company should pay per Traveler for a
Agent-Organized Tour shall not exceed the amount arrived at by multiplying the travel fee by
the ratio of 15% or higher specified by the Company. Furthermore, if the amount of thechange compensation which should be paid per Traveler for a Agent-Organized Tour is lessthan 1,000 yen, the Company shall not pay the change compensation.

Change requiring payment of the change compensation(1) Change in the date of commencement of the travel orthe date of completion of the travel mentioned in theContract Document(2) Change in the sightseeing spots or sightseeing
facilities (including restaurants) or other destinationsof the travel to be visited mentioned in the Contract
Document(3) Change in the class or the facilities of thetransportation facilities to those at a lower chargethan that mentioned in the Contract Document(limited to a case where the total amount of thecharges for the class and facilities after the change islower than the total amount of the charges mentioned
in the Contract Document)(4) Change in the kind or the name of the company of thetransportation facilities mentioned in the Contract
Document(5) Change to a flight using an airport of the point ofcommencement of the travel or of the point ofcompletion of the travel in Japan different from thatmentioned in the Contract Document(6) Change in the flight between Japan and outside Japan
from the direct flight mentioned in the Contract
Document to a connecting flight or an indirect flight(7) Change in the kind or the name of the accommodation
facilities mentioned in theContract
Document(8) Change in the kind of room, facilities, view, or any
other condition of the room of the accommodation
facilities mentioned in the Contract Document(9)Among the changes mentioned in the preceding Items,
any change in the matters mentioned in the tour titleof the Contract Document

understand and make the appropriate arrangements according to the gift store or airport.
There are goods that are not allowed entry into Japan according to the Washington
Convention and Japanese law so please heed warning when making your purchases.

Ratio (%) per case
Before theAfter thecommencecommence
ment of thement of thetraveltravel
1.5

3.0

1.0

2.0

1.0

2.0

1.0

2.0

1.0

2.0

1.0

2.0

1.0

2.0

1.0

2.0

2.5

2.5

13. Responsibility of the Traveler(1) If the Company has incurred any damage caused by the Traveler intentionally or by
negligence, the Traveler shall compensate the Company for such damage.
(2) In concluding a Agent-Organized Tour Contract, a Traveler must endeavor to understandthe rights and obligations of the Traveler, as well as the other contents of the Contract,
making good use of the information supplied by the Company.
(3) In order to ensure a smooth transaction of the Travel Services mentioned in the Contract
Document, should the Traveler realize that the Travel Services different from thosementioned in the Contract Document have been provided after the commencement of thetravel, he/she must promptly notify the Company, the Arrangements Agent, or theprovider of the Travel Services concerned to that effect at the place of travel.

14. Guidance on Shopping
For the favorable convenience of the Traveler, there will be visits to gift shops during
sightseeing and transfer periods.
The Company does ensure the authenticity of the selected shops; however, it is the Traveler’s
responsibility when it comes down to the purchasing of goods.
The Company will not assist in the exchange of purchases, returned merchandise, etc;
therefore, to avoid any miscommunication or trouble, please confirm the goods that you
purchase and ensure that you receive and keep any sales receipts.
In the case of duty free reimbursement, please absolutely ensure that you keep the purchased
goods as hand baggage (carry-on) and understand that it is the Traveler’s responsibility to

In the case of accidents or other unfortunate incidents during travel, please contact theappropriate parties indicated on the fixed document promptly (if there is a circumstance inwhich the matter cannot be reported, please report the incident once the situation has been
resolved).

16. Privacy Policy(1) KNT uses personal information submitted with trip orders for communication withcustomers and will use such within the scope necessary for the arrangement and receipt
of services provided by transportation and accommodation facilities, etc.
(2) Additionally, in order to develop better travel products and deliver the travel productguides, there are cases where customer personal data is used by Kinki Nippon Tourist
Group and sales offices.
(3) Please refer to our website (http://www.knt.co.jp) concerning the company contacts for
personal information.

17. Compliance of the Terms and Conditions of Travel Contracts
Any items not indicated on this Terms and Conditions document will be stipulated in the
Company’s Agent-Organized Tour Terms and Conditions of Travel Contracts.
Handled by:(Branch Office Seal and Stamp)

The Certified Travel Services Manager is the person responsible for the transaction madebetween the branch office handling the travel arrangements and the Traveler. If in any case,there is any uncertainty in the explanation or any other related matters concerning the travel
contract and its contents by the person-in-charge, there will be an explanation from theCertified Travel Services Manager hereby aforementioned.