From 2 June, Changes to Airline Counter Positionsin Terminal 1 South Wing
Tokyo, 26 May 2016: The locations of the airline check-in counters at Narita Airport’s Terminal 1 SouthWing departure lobby will be changed on 2 June 2016.
The South Wing check-in counters are presently separated by the service class. From 2 June, they will berearranged to airline by airline, as shown in the attachment, and their positions will also change.
In conjunction with this, NAA will modify the check-in counter information displays and also set up new
free-standing displays in the departure lobby (to be installed in mid-July) to help customers find theircounters more easily. Customers using the check-in counters on or after 2 June are asked to check ourwebsite or the information displays to ensure they go to the correct counter for their airline.

 Check-in Counter Information Displays
Displays will be installed at the front of each check-in island with information on theairlines using those counters.
・ABCompany A

Company B

logologo

Modifications
・ Change from displays by the service class to displays by airline
・ Additional function to display the logo of the airlines usingeach counter

Along with these changes to counter locations, airlines are also replacing and relocating their Self Service
Check-in machines as part of their Fast Travel initiatives. Customers will have a two-step procedure tocomplete in which they will first check in at the Self Service Check-in machines to obtain a boarding pass,
before going to the baggage counter to drop off their baggage (*1). These changes are aimed atshortening customer waiting times, and NAA will provide assistance with information and directions toensure smooth customer flow.
The Self Service Check-in machines will have a new function for printing baggage tags, which customers
can affix to the baggage themselves, before proceeding to the baggage counter (*2).
(*1, *2 Check-in methods and the timing for the start of the baggage tag printing will depend on theairline. Please contact your airline for further information.)

[Attachment]
Check-in Counter Positions from 2 June 2016



Self Service Check-in machines
Total of 116 to be installed inthese locations

 Check-in Counter Information Displays
To be installed in these locations in mid-JulyZone A

All Nippon Airways, Air Japan

Zone BAll Nippon Airways, Air Japan

Zone CAll Nippon Airways, Air Japan, Ethiopian Airlines, Turkish Airlines

Zone D

Zone EAll Nippon Airways, Air Japan
United Airlines
United Airlines, Austrian Airlines, Swiss International Air Lines,Lufthansa German Airlines

Zone F

Singapore Airlines, Shenzhen Airlines, Air China

Zone GShenzhen Airlines, Thai Airways, Etihad Airways

Zone HAsiana Airlines

Zone IAir Canada, EVA Airways, Scandinavian Airlines

Zone J

Air New Zealand, LOT Polish Airlines, Uzbekistan Airways, Air Busan, MIAT Mongolian Airlines

Note: If you are using a code-share flight operated by the following airlines, please use the check-in
counters of the airlines shown in parentheses.
Virgin Australia (Singapore Airlines), Air Berlin (Etihad Airways), Egypt Air (Turkish Airlines),
Shandong Airlines (All Nippon Airways), Jet Airways (All Nippon Airways),
Niki (Etihad Airways), South African Airways (All Nippon Airways, Etihad Airways)

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