TERMS OF REFERENCEPROVISION OF AIR TRAVEL AND TOURISM DATA & ANALYTICS
1) BIDDER:Consultancy Firm Capable of Providing Air Travel and Tourism Data and Analytics

2) OBJECTIVES
The appointed Consultancy Firm Capable of Providing Air Travel and Tourism Data and Analytics must
collaborate closely with the Philippine Department of Tourism and enhance the organization’s data, research,and insights capabilities. Through these enhanced capabilities, the Department must have at its disposal a
deep understanding of international air travel into and through the Philippines (and the correspondinggateways). This is imperative for the effective and dynamic strategy planning & implementation post-COVID19 to revive air travel and tourism, a key GDP contributor for the Philippine economy.
3) MINIMUM REQUIREMENTS
a. A Philippine-based OR international Consultancy Firm Capable of Providing Air Travel and Tourism Dataand Analytics;
b. Must be PhilGEPS Platinum registered;c. Must have at least 3 years of experience in consultancy service of similar nature;d. Must have provided air travel and/or tourism data and analytics to other National Tourism Organizations(NTOs) or Destination Management Company (DMC); ande. Must be willing to provide services on send-bill arrangement.
4) REQUIRED PERSONNEL1
Required Focal Personnel
1. Account Director / Project Lead
2. Research Executive / Associate
3. Data Analyst / Statistician

Minimum Years of Experience
5 years
3 years
2 years

Focal Personnel Responsibilities
A. Account Director / Project Lead
 Manage and supervise the entire team; Develop research plan and provide overall direction, plan budget, set up project goals, and ensure
understanding of end-user requirements;
 Serve as the key point of contact for coordination between the agency and the end-user; Ensure the timely delivery of data and reports;
 Oversee project set up and implementation of research plan; and Ensure accuracy and quality of data and reports;
B. Research Executive / Associate Assist the Account Director / Project Lead in data analysis and creation of reports;
 Conduct online meetings with end-user to support and understand needs Perform valid and reliable
desk research; and Interpret data and consolidate information into presentations.
C. Data Analyst / Statistician
 Assist in the collection of data; Assist in the conduct of valid and reliable desk research; Assist in interpretation of data and consolidation of information into reports.
5) SCOPE OF WORK AND DELIVERABLES
1 Bidders may recommend additional personnel deemed fit for the team.

a. Updating of Route Information Kit
 International Airports
Airport Name
Ninoy Aquino International Airport
Bacolod-Silay International Airport
Clark International Airport
Puerto Princesa International Airport
Mactan-Cebu International Airport
Bohol-Panglao International Airport
Subic Bay International Airport
Francisco Bangoy International Airport
General Santos International Airport
Iloilo International Airport
Bicol International Airport
Kalibo International Airport
Laoag International Airport
Zamboanga International Airport
Laguindingan International AirportDomestic AirportsAirport Name
Godofredo Ramos (Boracay) Airport
Sayak (Siargao) Airport
Dumaguete Airport
Busuanga-Coron Airport

Airport CodeMNLBCD
CRKPPS
CEB
TAG
SFS
DVO
GES
ILO
LGP
KLO
LAO
ZAM
CGY
Airport CodeMPH
IAO
DGT
USU

Data on the following (per airport)o Passenger traffic data (7 years historical)
o Catchment area, population information of serviced cities
o Domestic and international connectivity, list of airlines with route map
o Airport technical information
 Facilities
 Airport map
 Aeronautical fees and charges
 Contact informationo Information relevant to the new normal
 Availability of COVID-19 testing facilities/laboratories
 Major medical establishments in the vicinity
Inclusive of design and layout of route information kit (creative liberties c/o supplier subject to theapproval from the DOT)
Ready-to-print layout
Soft-copy, editable version

b. Access to Online Air Travel Data & Insights Platform
The supplier must provide the Department with an online platform for airline and airport data accessible
to at least five (5) concurrent users. Access must be unlimited.
Ultimately, this platform needs to have the breadth and depth of data analytics that allows the user tohave a deep understanding of air travel evolution (e.g., which source markets and types of traveler profiles
are favoring and traveling into/through the Philippines) so that the Department is able to establish effective
strategies in a timely manner to leverage on the travel recovery post-COVID-19.
 Up-to-date air travel data should include the following:o Air Capacity Moduleo Seasonality and scheduling of reports
 Future seat capacity and historical capacity Ability to reflect on adjusted airline schedules due to the COVID-19 pandemic.
Air Travel Module Ability to report on air travel ticket bookings.
 Ability to provide a monthly/quarterly/annually comparison report by route/country/region
 Ability to report on estimated worldwide flown traffic and fares data.
 Ability to report on total market size Identification of unserved routes
 Additional features which are appreciated but not strictly required:- Ability to forecast short-mid-long term air travel performance.
- Forward booking data

Air Capacity Database update frequency and latency should be refreshed at least on a monthlybasis.
High quality onboarding (introduction, training) and customer support for DOT staff in the use of theonline platform(s)Access is for a period of four (4) months upon the issuance and acknowledgement of the Notice toProceed.

c. Monthly Reporting + Year-end Executive Brief
With monthly reporting, it is imperative that the provider is able to deliver the following set of requirements.
(1) A succinct (set of) report(s) that informs the Department on each of the key Source Market’sperformance, its inbound gateways, and selected segmentation information which may include,
but not limited to, length of stay, booking lead time, and class of travel.
(2) An executive summary highlighting key insights to the readers (such as untapped/under tappedsource markets and/or previously unidentified traveler profiles that are of value to the Philippines,
amongst others)(3) Above documents must be clearly presented and should provide easy-to-lift tables and charts
for the Department’s staff to create their own reports.
Key source markets to be covered:
1. Korea7.
2. USA
8.
3. China
9.
4. Japan10.
5. Australia
11.
6. Canada
12.



Report(s) required must allow the Department to distinguish and understand air travel arrivals aswell as air travel connecting traffic into/through the Philippines.
At least a 3-month forward booking analysis OR passenger traffic estimations in three scenarios –base, pessimistic, and optimistic.
New normal processes relevant to aviation (per Philippine gateway)o Immigration guidelines
o Arrival quarantine measureso Travel restrictions

Taiwan
UKIndia
Germany
FranceIndonesia

13. Thailand
14. Vietnam
15. Middle East and GCC
16. Singapore
17. Malaysia

d. Analysis Service/Analyst Support Reporting of data and analysis for business case development (provision of 30 manhours percalendar month) Insights on customized topic impacting the air travel/tourism industry.
 Data extraction from online platform as needed6) PROJECT DURATION AND BUDGET The service shall run for a period of four months upon issuance and acknowledgement of the Notice toProceed.
 Total budget is Four Million Five Hundred Thousand Pesos (PHP 4,500,000.00) inclusive of all applicabletaxes, service fees, bank charges, and other fees that may be incurred in the process.
 Payment to the winning bidder will be made upon completion of the following milestones:
Milestone Setup of Online Platform access Completion of initial onboarding call
 Training of PDOT staff
Submission of the following:
1. Final Route Information Kit
2. Third monthly report and third-month analysis service report/s
Completion of contract and submission of all remaining deliverables
Total% of Payment
30%50%20%100%7) CRITERIA FOR RATING
1. Stage 1 – Submission of eligibility documents
2. Stage 2 – Shortlisted bidders must submit brief company credentials and proposed technical andfinancial proposal.
A. Eligibility Check and Shortlisting Criteria for Rating 2
The set of criteria under Eligibility Check are the following: Applicable Experience of the Consultancy Firm – 55 pts
 Qualification of Consultancy Firm – 25 pts
 Current Workload Relative to Capacity – 20 pts
I.
A.
1.

B.
1.

Applicable experience of the consultancy firm
Relevance of the company portfolio to the projectConsultancy firm has 30 or more active National Tourism Organizations (NTOs),
Destination Management Company (DMC), or other travel and tourism agency
clients/projects
Consultancy firm has 10 to 29 active National Tourism Organizations (NTOs),Destination Management Company (DMC), or other travel and tourism agency
clients/projects
Consultancy firm has 1 to 9 active National Tourism Organizations (NTOs),
Destination Management Company (DMC), or other travel and tourism agency
clients/projects
Consultancy firm has no experience working with/on National Tourism
Organizations (NTOs), Destination Management Company (DMC), or other traveland tourism agency clients/projects
Years of experience
Consultancy firm has five (5) years and above experience conducting research or
consulting projects relevant to Air Travel and Tourism Data and Analytics
Consultancy firm has three (3) to four (4) years of experience conducting researchor consulting projects relevant to Air Travel and Tourism Data and Analytics
Consultancy firm has less than three (3) years of experience conducting researchor consulting projects relevant to Air Travel and Tourism Data and Analytics

30 pts30 pts
20 pts
10 pts0 pts

25 pts
25 pts15 pts0 pts

2 Bidders must provide proof of current and previous clients so the BAC can evaluate their standing based on the shortlist

criteria.

II.
1.

III.
1.

Qualification of Consultancy Firm
Consultancy firm has completed ten (10) or more air travel / tourism projects with
National Tourism Organizations (NTOs) or Destination Management Company(DMC) with a contract cost for each project equal or greater than PHP 4,000,000.00
for the past three (3) years.
Consultancy firm has completed five (5) to nine (9) air travel / tourism projects with
National Tourism Organizations (NTOs) or Destination Management Company(DMC) with a contract cost for each project equal or greater than PHP 4,000,000.00
for the past three (3) years.
Consultancy firm has completed one (1) to four (4) air travel / tourism projects withNational Tourism Organizations (NTOs) or Destination Management Company(DMC) with a contract cost for each project equal or greater than PHP 4,000,000.00
for the past three (3) years.
Consultancy firm has no experience in air travel / tourism projects with National
Tourism Organizations (NTOs) or Destination Management Company(DMC) with a contract cost for each project equal or greater than PHP 4,000,000.00
for the past three (3) years.

25 pts
25 pts

10 pts

5 pts

0 pts

Current workload relative to capacity
20 ptsConsultancy firm is supporting less than three (3) contracts with value equal to or 20 pts
greater than PHP 4,000,000.00
Consultancy firm is supporting three (3) or more contracts with value equal to or 10 pts
greater than PHP 4,000,000.00
Total 100 pts
Passing Score 70 pts

B. Technical Bid Criteria for Rating
The Technical Bid criteria are the following: Qualification of personnel to be assigned – 40 pts
 Experience and capability of the consultants/firm – 30 pts
 Relevance of the company portfolio to the project – 30 pts
I.
A.
1.

Qualification of personnel to be assigned 3
Educational background
The Project Lead has a Master’s degree relevant to the project (i.e., Business 20 pts
Administration or Management, Business, Data Science, Economics, Statistics,Marketing, Tourism Management, or Psychology.)
The Project Lead has a Master’s degree.
10 ptsThe Project Lead has a Bachelor’s degree.
5 pts

2.

All assigned personnel (aside from Project Lead) have Bachelor’s degrees relevant 20 pts
to the project (i.e., Business Administration or Management, Business,Communications, Data Science, Economics, Statistics, Math, Marketing, orPsychology.)
All assigned personnel (aside from Project Lead) have Bachelor’s degrees.
10 ptsExperience and Capability of the Assigned Personnel 4II.

3 Bidders must submit curriculum vitae of assigned personnel and other documents proving educational background such asuniversity diplomas
4
Kindly provide details in their respective curriculum vitae i.e diploma/s and company certification on projects handled (notnecessarily issued by the bidding company)

1.

III.
A.

All assigned personnel have been involved in the implementation of at least two(2) research / studies / or surveys.
Two (2) of assigned personnel have been involved in the implementation of at least
two (2) research / studies / or surveys.
One (1) assigned personnel has been involved in the implementation of at least
two (2) research / studies / or surveys.
None of the assigned personnel has any experience implementing research /studies / or surveys.

30 pts
20 pts
10 pts0 pts

Plan of Approach and Methodology
Data Update Frequency
Bidder’s proposed dataset to monitor Air Travel arrivals/transfers has a weekly 30 pts
update frequency.
Bidder’s proposed dataset to monitor Air Travel arrivals/transfers has a monthly 15 pts
update frequency.
Total 100 pts
Passing Score 70 pts

8) CONTACT DETAILS
Inquiries may be coursed through:
BUENA CARLA F. ZALDIVIA
Head, Route Development Team
gbgustilo@tourism.gov.ph