C S R Report

2014［Digest Edition］

Corporate Philosophy
Corporate Objective“CREATING‘KANDO’ TOGETHER”
Yamaha will continue to create ‘kando’ and enrichculture with technology and passion born of soundand music, together with people all over the world.

Management Philosophy

Customer-Oriented and Quality-Conscious Management

Transparent and Sound Management

Yamaha fully satisfies its customers by offering quality products andservices that incorporate new and traditional technologies as well as
refined creativity and artistry.

Yamaha delivers proper returns to shareholders by ensuring a solid
business performance and achieves lasting development throughtransparent and sound management.

Valuing People
Yamaha strives to be an organization where each person’s
individuality and creativity are respected and all can demonstrate
their full potential through their work.

Harmony with Society
Yamaha is a good corporate citizen that contributes to thedevelopment of society, culture, and the economy by observing laws,
demonstrating high ethical standards, and endeavoring to protect theenvironment.

* ‘KANDO’ (is a Japanese word that) signifies an inspired state of mind.

Yamaha Corporation Group CSR Policy

Our Aim is “CREATING ‘KANDO’ TOGETHER”
The objective of the Yamaha Corporation Group is to continue to create “Kando” and enrich culture with technology andpassion born of sound and music, together with people all over the world.
Based on this Corporate Objective, Yamaha conducts its CSR activities according to the following guidelines
to further strengthen the bonds of trust with its stakeholders through its corporate activities and contribute to thesustainable development of society.
provides support to people who want to perform music and people who want to enjoy it by contributing to
1 Yamahathe popularization and development of music and musical culture.
works to maintain a healthy global environment by understanding the significance of protecting the natural
2 Yamahaenvironment, maintaining biodiversity, and reducing the burden on the environment, as well as promoting the properuse of wood resources, and cooperating with forest protection activities.
a “corporate citizen” that is a member of society, Yamaha contributes to creating a better society by actively
3 Asparticipatingin many kinds of activities that further the development of the community and culture.
complies with laws and high ethical standards, works to create an environment in which its personnel can
4 Yamahadraw fully on their sensitivities and creativity, and aims to build a corporate culture that will enable it to offer better
products and services.
its shareholders, who support its corporate activities financially, Yamaha aims for a high degree of transparency by
5 For
disclosing management information and engaging in active and sustained communication. For its business partners,
Yamaha conducts transactions fairly and transparently, endeavors to deepen mutual understanding, and works tobuild strong relationships of trust.

2

Editorial Policy
The Yamaha Group since 2000 has been issuing a
CSR Report to communicate its CSR vision andinitiatives to the Group’s broad stakeholder base.
Since we first published the report, we have worked
to prioritize information that is of greater interest
based on our ongoing dialogue with stakeholders.
We have continued to review the format of thereport each year since 2009, and have decided totake a two-pronged approach, posting detailed
information and environmental performance dataon the website (full report) and presenting key
points more concisely in a printed report (digest
edition/this booklet) to make it easier to read anddigest. In preparing this report, we referred to theJapanese Ministry of the Environment’s“Environmental Reporting Guidelines (2012 Version)”,the Global Reporting Initiative’s “Sustainability
Reporting Guidelines (v. 3.0)”, and ISO 26000“Guidance on social responsibility.”

CONTENTS
2

Corporate Philosophy /Yamaha Corporation Group CSR Policy

3

Editorial Policy / Contents

4

Message from the President

6

Business Information

8

Special Feature:

How Yamaha Can Contribute to a
Sustainable Society

Building a Local Communitythat Connects People
with Music̶̶ The "Oto-Machi" Project for Community
Development through Music

Organizations Included in the Scope ofReporting
It is Yamaha Corporation’s intention to report to thefullest extent possible on activities carried out by theorganizations that fall within the scope of its
consolidated financial accounting. The environmental
protection activities discussed in this report cover the
21 business sites (23, 281 total employees, 83% ofconsolidated employees including temporary staff) thathave obtained ISO 14001 certification. Reported items
other than environmental and community participation
are primarily activities by Yamaha Corporation,although certain items focus on activities carried out by
Yamaha Group companies. We will continue to expand
the scope of reporting on Group company activities.

Reports on the Yamaha Corporation
WebsiteYou can access the Yamaha
CSR Report web version at:

http://www.yamaha.com/
about_yamaha/csr/(Update planned in
September 2014)12

CSR Management

Regarding Environmental Performance
Data

Activity Highlight

Environmental performance data including details notrecorded in this report can be found on the Company’s
website.

14

Organizational Governance16

Human Rights and Labour Practices

17

The Environment

18

Fair Business Practices

19

Consumer Issues

20Community Participation andCommunity Development

http://www.yamaha.com/
about_yamaha/csr/
environmental_data/(Update planned in
September 2014)

Reporting Period
April 1, 2013 to March 31, 2014
• The above period is referred to as fiscal 2013 in this report.
• Certain initiatives underway prior to fiscal 2013 and information from
April 2014 onward are also included in this report.

Next Scheduled Issue
We plan to issue the next CSR Report in August 2015

22

Third Party Opinion

23

Response to Third Party Opinion /Information on the CSR Report(Web Edition)

3

Message from the President

Fulfilling CSR with a Global Perspective andContributing to Creating a Sustainable Society
Working to Attain Corporate Objectives
Yamaha Corporation has chosen “CREATING ‘KANDO’ TOGETHER”
as its corporate objective and, through its business activities
grounded in the fields of sound and music, endeavors to create
renewed “Kando” and enrich the cultures of peoples around theworld. As our business activities have become increasingly global
in scope, the environment for our business, which is characterized
by rapidly changing social conditions as well as numerous otherissues, including the natural environment and resources, has
become more challenging and complex. Amid these conditions,for Yamaha to continue its development and remain on course toattain its corporate objectives, it will be necessary for the YamahaGroup as a whole to strengthen its CSR management activities andcreate a very strong management base that can cope withchanges in the world around us.

Pursuing CSR Activities from a Global
Perspective
In 2011, Yamaha signed the United Nations Global Compact andthereby expressed its agreement with and support for 10
principles. These include the protection of human rights, theelimination of improper labor practices, the protection of thenatural environment, and the prevention of corruption. In fiscal
2013, in line with the seven core subjects contained in the ISO
26000 Guidance on Social Responsibility, Yamaha confirmed andreviewed its CSR activities. By comparing its activities with global
CSR standards, Yamaha has been able to reconfirm the positioningof its CSR activities the areas where it has not yet taken action, andthe future direction of its CSR program. Going forward, in accord
with these standards, Yamaha wants to contribute to the creationof a sustainable society through the pursuit of management
initiatives that emphasize social responsibility as it maintains close
communication with its stakeholders.

Building the Base for CSR
Principles-Based Management
To implement CSR activities from a global perspective, it will benecessary for Yamaha to respond to changes in society, recognize
a wide range of values, and have a strong spirit of challenge.. In
fiscal 2013, Yamaha Group companies in Japan prepared an action
plan for the management of diversity and, currently, is working tocreate a corporate culture that respects the diversity of thepersonal attributes of its employees, including age, gender, andlifestyles. Moreover, to build the base for implementing CSR
throughout the Yamaha Group, Yamaha is developing codes of

The United Nations Global Compact
The United Nations (UN) Global Compact was proposed by the Secretary General of the UN in 1999 and consistsof 10 universally accepted principles in the areas of human rights, labour, the environment, and anti-corruption.
The top management of companies that become signatories to the Global Compact pledge their commitment
and, within the scope of their enterprises, promise to work consistently to achieve the objectives espoused
under the 10 principles. Since signing the Global Compact in June 2011, Yamaha provided its cooperation
through activities that have included seconding staff to the Global Compact Japan Network in 2012 and 2013
and running Global Compact Japan Network subcommittees.

The 10 Principles of the United Nations Global Compact
Human
RightsPrinciple 1: Businesses should support and respect the protection of internationally proclaimed human rights; andPrinciple 2: make sure that they are not complicit in human rights abuses.

LabourPrinciple 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective
bargaining;
Principle 4: the elimination of all forms of forced and compulsory labour;
Principle 5: the effective abolition of child labour; andPrinciple 6: the elimination of discrimination in respect of employment and occupation.

Environment

Principle 7: Businesses should support a precautionary approach to environmental challenges;
Principle 8: undertake initiatives to promote greater environmental responsibility; andPrinciple 9: encourage the development and diffusion of environmentally friendly technologies.

AntiCorruption

4

Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery.

conduct for compliance with the laws, regulations, and customs ineach of the countries where it has business locations. Yamaha isworking to improve its governance framework by enhancing its
compliance criteria and structuring robust internal control systems.

Issues to Be Addressed
Yamaha is working to create value through its business activities,
the core of which is sound and music, to contribute to addressing
various social issues. In 2010, Yamaha embarked on its “Oto-Machi
Project for Creating Musical Cities.” This project has the aim ofmaking proposals for revitalizing regional communities that havebecome weak in recent years by drawing on the power of music tobring people together. In fiscal 2013, Yamaha integrated theenvironmental management activities of its overseas businesslocations, which were formerly conducted by individual locations
and moved forward with initiatives to introduce an environmental
management system applicable to the entire Yamaha Group in
Japan and overseas. As a manufacturing enterprise the YamahaGroup will proceed to address such environmental issues as
preventing pollution, conserving resources, implementing
measures to counter global warming, and preserving biodiversity
on a global scale. Also, in recent years, in addition to its internal
manufacturing activities, Yamaha’s procurement of materials andcomponents has become global in scope. The risk has thus
emerged that indirectly through its supply chains Yamaha may becausing environmental damage or violating human rights without
being aware of it. Yamaha is aware of the importance of initiatives
related to “responsible procurement,” including giving due regard
to the use of scarce wood resources and procuring wood throughsustainable methods as a company making use of wood resources,
as well as the avoidance of the use of conflict minerals andundertaking surveys of the labor practices of its suppliers. Fulfillingthese responsibilities may be difficult, but Yamaha is working
steadily to take proper initiatives in these areas.
At Yamaha, we believe that making CSR initiatives the basis for
management should be a constant. When these initiatives are thefoundation of a business, then and only then can enterprises
create true value and have confidence in reaching their corporate
objectives. Looking to the future also, the Yamaha Group will
come together and maintain its focus on CSR. Yamaha willcontinue to grow and aim to become a brand that is trusted andadmired by not only responding to what its shareholders
anticipate but also delivering “Kando” that exceeds everyone’s
expectations.

President and Representative Director
Yamaha Corporation

5

Business Information

Corporate Data (As of end of March 2014)
Company name:
Headquarters:
Year of establishment:
Date of incorporation:
Representative:

Yamaha Corporation
10-1, Nakazawa-cho, Naka-ku,
Hamamatsu Shizuoka, Japan1887
October 12, 1897
President andRepresentative Director

Stated capital:
Number of
employees:
The YamahaGroup:¥28,534 million
Consolidated: 19,851 (additionally an average of
7,863 temporary employees)
Non-Consolidated:3,953 (additionally an averageof 258 temporary employees)
Number of subsidiaries: 77 (including 62
consolidated companies)
Number of aﬃliated companies: 6

Business Domains
Wind
Instruments

PianosMusical Instruments

Audio Equipment

6

Yamaha manufactures andsells musical instruments,
operates music schools andEnglish language schools,
distributes music and video
content, operates a record
company and conducts
other business such as
publishing.

Yamaha manufactures andsells audio equipment for
consumer- andprofessional-use, online
karaoke for professional-use,
telecommunications
equipment such as routers,and voice communication
devices such as conference
systems.

Electronic Devices

Yamaha manufactures andsells In addition to amusement
devices, audio and video LSIs
for automotive-use andhome electronics, Yamaha
manufactures and sells
geomagnetic sensors formobile equipment such as
smartphones and othersemiconductors.

OthersYamaha’s other businesses
include, in addition to theGolf Products business, theAutomobile Interior Wood
Components business andthe Factory Automation (FA)business, the managementof three resort facilities in its
Resort business.

Digital MusicalInstruments

StringInstruments

Percussion Instruments

Educational
MusicalInstruments

Music Software

Soundproof
Rooms

Music Schools, English
Language Schools

AV Products

Voice Communication Devices

PA Equipment

Network Devices

Semiconductors

Golf Products

Automobile Interior
Wood Components

FA Equipment

Resort Facilities

Net Sales and Number of Employees by Region
Consolidated Net Sales by Region (Millions of Yen)

Employees by Region (People)

167,903

40.9%

Japan

6,830

34.4%

66,635

16.2%

North America

524

2.6%

74,863

18.3%

Europe

1,047

5.3%

100,901

24.6%

Asia, Oceania
and Other Areas

11,45057.7%(=10%. Figures rounded up to the nearest 10%)

Key Financial Indicator Trends(Consolidated)
Net Sales by Segment and Net Income (Loss)

Net Sales by Region■ Musical Instruments■ Audio Equipment■ Lifestyle-Related Products* ■ Others■ Net Income (Loss)■ Japan■ Electronic Devices

Net income (loss)(Millions of Yen)
125,000

Net sales(Millions of Yen)
500,000

410,304

400,000■ North America ■ Europe■ Asia, Oceania and Other Areas(Millions of Yen)
500,000

100,000

400,000

300,000

75,000300,000

200,000

50,000200,000

410,304

22,898100,000

25,000100,000

0

0

0
2009

2009

2010

2011

2012

2013

2010

2011

2012

2013

(FY)

(FY)

* The Lifestyle-Related Products business is excluded from consolidation consequent on a partial transfer of stock on March 31, 2010.

7

Special Feature: How Yamaha Can Contribute to a Sustainable Society

Building a Local Community that
Connects People with Music̶̶ The "Oto-Machi" Project for Community Development through Music
Yamaha boasts a wealth of experience and achievements in the production of musical instruments, music education,and the planning and administration of various concerts and events.
Capitalizing on this know-how, Yamaha has been running the Oto-Machi* ("Music Town") Project for Community
Development through Music since 2010.
This project supports the building of the Local communities that underpin a sustainable society through music's
power to connect people.
*Planning and administration of Oto-Machi Project for Community Development through Music are carried out by Yamaha Music Japan Co., Ltd.,the distributor of instruments and audio equipment for the Yamaha Group in Japan.

Contributing to the Building of a Sustainable Society through Music
Oto-Machi is a project that supports the vitalization of
VISION:
communities by providing opportunities for exchanges
Creation of sustainable social assets
through music under the keywords of "participation,""continuation," and "fun."
Facilitation ofRegional
Cultivation of unity
communication
development
The importance of the regional communities that
underlay interpersonal relationships were highlighted by
the Great East Japan Earthquake. Seen from such aperspective, contemporary Japanese society is faced withMISSION:various concerns, such as the aging of society, depopulation,
Creation of opportunities through the tool of music
and increasingly shallow personal relationships. Oto-Machi
supports the municipalities, businesses and organizations
Communication
Provision of people,
Sharedthat are concerned by such modern social issues. Throughof intent
resources, and know-how
aspirations
this project, Yamaha provides consultation on regional
community planning through music, and proposes citizen
Business/
Link
Link Local citizens
participation music events, festivals, and workshops thatmunicipality
capitalize on the cultural resources of the region.

8

Cooperative Project with
Non Profit Organizations (NPO)TOPIC
Helping Oto-Machi Grow Together with theCustomer
We launched the NPO Minna No Kotoba with the aim ofbringing children into contact with live music andinstruments, and enriching their lives through music. The
NPO organizes performances of live music at kindergartens,preschools, hospitals, and other institutions, and participatesin Oto-Machi as an external partner.
It is significant that Oto-Machi is a business project thatthe company Yamaha administers under its own brand incontrast to the purely grassroots activities of an NPO. I
expect that society will recognize the value of music inbringing people together, and I hope we can continue todevelop the activities of Oto-Machi through integrating thestrengths of the NPO and those of the company.
Representative Director
NPO Minna No Kotoba
Community Development through Music
Promotion Section
Yamaha Music Japan Co., Ltd.

Winning the Design the Future Award
2013
Oto-Machi won the Future Design Award 2013 at the
Exhibition-BUSINESS with SOCIAL INNOVATION in 2030held in Tokyo from May through June 2013. The event
promoter, the Nippon Foundation, presented this award
to Oto-Machi based on the opinion of an advisory board
and the results of a survey of visitors. The award criteria
included proposing specific solutions to social problems
and proactively collaborating with companies, NPOs,
administrative bodies, and other organizations.
Comment from the Nippon Foundation on the
Selection
Future potential:"The potential to rebuild communities
that bridge generations throughmusic"
Oto-Machi was selected for the Future
Design Award 2013 for creating timeand space in which new relationships
can be born through the common
language of music, for making it
possible for local people to bond, andfor building a social infrastructure to
bring people together to talk andbuild trust.

9

Special Feature: How Yamaha Can Contribute to a Sustainable Society

A Music Training Program Proposed by Oto-Machi
Case

1

Enlivening the Station Building with the Powerof Music!
―― The Excel Ladies Big Band at the Mito Station Building (Mito City, Ibaraki Prefecture)

Out-of-town shopping centers have had a serious impact on the local economy around JR Mito
Station in Mito City, Ibaraki Prefecture in recent years. In the spring of 2013, Mito Station
Development Co., Ltd., which operates the JR Mito Station Building/Excel came to Oto-Machi andrequested help in putting the brakes on this trend.
Mito City has a strong tradition in wind music, and many top schools are located there.
Oto-Machi conjectured that there would probably be many female players of wind instrumentswith spare time in between housework and childcare who would like to play some music, andrecruited members to form the Excel Ladies Big Band.
The band was made up of 35 women aged from their teens to their fifties. Each one of them
was an experienced instrumentalists from around Mito City. Scheduling practices to be on
weekday afternoons in the station building has provided an opportunity for the band members toenjoy lunch or shopping in the station building after practice. Moving forward, Oto-Machi willcontinue to provide support from the band's debut concert scheduled for the fall of 2014 until its
eventual independence as the regional big band. As the number of participating members
increases, Oto-Machi will create a structure for businesses and organizations in Mito City to
become supporters of the band and aim to expand the influence of music within Mito City.

10

Project Summary
Sponsor: Mito Station Development
Co., Ltd.
Lecturer: Eiji Hanaoka (clarinetist)
Course: October 2013 to October
2016(twice monthly for 3 years)
Participants: 35 (As of February 2014)

Stakeholder Comment

Project Manager Comment

Continuing to contribute to the local people

The role of women in regional vitalization

When we considered what kind of
attraction to put on in the Station Building
to bring in more customers, I was certainthat music is very effective in nurturing
interpersonal relationships, and so werequested Oto-Machi to work on the
project. I feel very satisfied that we madePresident and CEO
this decision when I see the group
Mito Station Development
Co., Ltd.
practicing with such enthusiasm. The
Station Building is an essential part of thestation, and I believe that continuing to contribute to the local
community to be the social responsibility of our company.

The local music stores have a deep
knowledge of the local music scene, andso during the planning stage we consulted
them on the most suitable project for Mito.
I think that the fact that these very busy
women were able to resume their musicalactivities will be of encouragement to agreat many people, and I hope to continue
to provide structures to support people
who want to be involved in music.

Project Manager
Community
Development throughMusic Promotion
SectionYamaha Music Japan
Co., Ltd.

A Music Training Program Proposed by Oto-Machi
Case

2

Urban Community Building through Music――The Forest City Big Band at FUNABASHI MORINO CITY (Funabashi City, Chiba Prefecture)

FUNABASHI MORINO CITY is a newly developed 120,000 m² area in front of the Shinfunabashi
Station. Here, the residents and local businesses have formed the MORINO CITY Town Meeting,which aims to create mechanisms and opportunities for citizens build relationships and develop
the city into a "future hometown."
Considering the use of music in urban community building, the developers, Mitsubishi
Corporation and Nomura Real Estate Development Co., Ltd., selected Yamaha's Oto-Machi as apartner. Oto-Machi supports the activities of the Forest City Big Band, which is made up ofresidents from the 1,500 households of FUNABASHI MORINO CITY. The band commenced
activities in June 2013, with an initial membership of 15 people from elementary school age to in
their sixties. While almost half had no experience of playing instruments, they came to practices
with the hope of using the opportunity of moving to the area to get involved in music or taking
the first step in building relationships with their neighbors. In March 2014, the band held its debut
concert, which many local residents attended. This was of great encouragement to the band, andthe number of members has now risen to 20 people. Music is expected to help the residents of
the area strengthen their relationships and assist the development of a safe, secure andcomfortable city.

Project Summary
Sponsor: Mitsubishi Corporation
Nomura Real Estate
Development Co., Ltd.
Lecturer: Seiji Tada (saxophonist)
Course: June 2013 to March 2016(2~3 times a month for 3
years)
Participants: 20 (current as of March2014)

Stakeholder Comment

Project Manager Comment

Promoting urban development with music

Making FUNABASHI MORINO CITY a hub formusic culture

FUNABASHI MORINO CITY is engaging incommunity-focused urban development,
under the concept of "Creating a future
hometown," and we were sure that thatmusic would play a key role in forming acommunity composed by the residents.
Nonetheless, it was our first initiative of thisActing General Manager
sort, and so we wanted to form a
Urban Development
Department
partnership with a company with solid
Mitsubishi Corporationachievements and experience in this area.
The best indication of the success of theinitiative is how happily and proactively the residents are getting
involved. We hope to engage in similar projects as part of oururban development in the future.

FUNABASHI MORINO CITY itself forms thefoundation of the Forest City Big Band. The
role of Oto-Machi in the three years we areproviding support is not just to teachperformance skills to the band, but to set
up a management organization, establish
administrative rules and regulations, andenable the citizens to carry on the initiative
themselves. In the future, I hope that
FUNABASHI MORINO CITY becomes a hub
for music culture.

Project Manager
Community
Development throughMusic Promotion
SectionYamaha Music Japan
Co., Ltd.

11

CSR Management

Basic CSR Philosophy

Engagement with Stakeholders

The Yamaha Group considers its mission to be to continue to

Our business activities are conducted through relationships withcreate ‘KANDO’ and enrich culture along with people around thevarious interested parties. The management philosophy of theworld through leveraging the resources it holds and the

Yamaha Group encompasses "Customer-Oriented andtechnologies and insights fostered from its origin in sound andQuality-Conscious Management," "Transparent and Soundmusic, as set forth in the corporate philosophy. We will continue

Management," "Valuing People," and "Harmony with Society." In

responsible business activities while constructing relationships oforder to pursue these values and realize the corporate objective of

mutual trust with all stakeholders to contribute to a stable society"Creating 'Kando' Together," we use various opportunities forwhich forms the basis for implementation of this philosophy.

dialogue to listen to the opinions and needs of all stakeholders
and reflect these in our corporate activities (see table below).

CSR Promotion Policy and Initiatives

CSR Education

The Yamaha Group continues to engage in a variety of CSR issues

In promoting CSR, we think it is important to deepenby offering products and services and engaging in businessemployees' understanding of CSR and to raise their sensitivity toprocesses and corporate activities in regional societies. In Februarysocial issues. The Yamaha Group engages in education and2010, we established the Yamaha Corporation Group CSR Policy

awareness-raising through training and seminars for all employees,(see Page 2), a summary of the Group’s approach toward CSR.

from managers to new recruits, with the aim of promoting CSR

Comprised of five key guidelines, this Policy outlines thethroughout its business operations.

Company’s fundamental stance toward fulfilling its responsibilities
to its diverse stakeholders. Yamaha operates with this CSR policy as
the common philosophy for the Group.

Opportunities and Methods for Dialogue with Key Stakeholders
Stakeholder

12

Key Responsibility

Usual Method of Communication

Customers

Provision of safe and secure products and services of value/
Promotion of universal design/Appropriate provision of product information/
Appropriate customer response and support/Appropriate protection of customer
privacy and personal information

Customer inquiries service for each product andservice (telephone and email, etc.)/
Regular business activities

Shareholders/
Investors

Timely disclosure of accurate management information/
Appropriate profit allocation/Maintenance and improvement of corporate value

General Shareholders’ Meeting/Briefing sessions for investors/
Website and e-mail magazine for investors

Employees

Fair evaluation and treatment/Respect for human rights and diversity/
Application and training of human resources/Support for diverse working styles/
Ensuring health and safety

Opinion surveys on business management/
Labor-management meetings and consultations

Business partners(suppliers, clients,
subcontractors)

Selection of business partners by fair and reasonable standards/
Fair trade practices/Elimination of dubious business relationships/
Prohibition of the abuse of dominant bargaining positions

Regular business and procurement activities/
Production and sales trend report meetings/
Policy briefing sessions/CSR surveys

Local communities

Coexistence with the region and contribution to its development(promotion of culture, education of the next generation, welfare, job creation,technology and skill development, etc.)

Information exchange meetings with the locality
and municipality/Factory tours/
Participation of employees in regional activities

Global environment

Prevention of pollution/Conservation of water resources/
Management and reduction of chemical substances/Conservation of biodiversity

Information exchange and dialogue with thelocal communities and NPO/NGOs

Fiscal 2013 Activity Topics■ Using ISO 26000 to Inspect the Status of Activities
In promoting CSR initiatives, it is important to respond as
best as possible to the needs and expectations of society inaddition to matters on which the Yamaha Group itself
focuses. Based on this recognition, Yamaha used the ISO
26000 international guidelines on social responsibility to
conduct an inspection of the state of CSR activities in the
Yamaha Group. By organizing the activities in line with thecore subjects of ISO 26000, we verified the way which these
initiatives had been positioned and identified the issues weshould work on in future. Moving forward, Yamaha plans toestablish the specific details and set indicators to measure
the progress of initiatives for each issue.

Organizing and inspecting the status of activities based on the core
subjects of ISO 26000. A review of the structure of the CSR report(print and web editions) was also conducted■ Holding CSR Seminars for Employees
A seminar on CSR for employees was held at theenabled employees to further their understanding of CSR as

headquarters of Yamaha Corporation in February 2014. The

a concept encompassing more than just regional

director of the Japan CSR Asia Tokyo Office, Ms. Makiko

contribution and environmental conservation. Moving

Akabane, was invited to lead the seminar, which was

forward, Yamaha aims to develop the understanding of eachattended by a total of 300 managers and other employees

and every employee through such in-housefrom the Yamaha Group. Ms. Akabane provides a third-party

awareness-raising activities.

opinion on Yamaha's CSR report and offers advice on its CSR
promotion activities.
In her lecture titled "What is CSR and why does itmatter? - The fundamentals everyone should know and therisk of non-engagement" Ms. Akabane defined and gave an
overview of CSR, using concrete examples to explain
initiatives for human rights issues in the supply chain that are
now considered crucial for global corporations and theincreasingly complex relationships with stakeholders.
The seminar focused on the fundamentals of CSR and

The CSR seminar given by Ms. Akabane

http://www.yamaha.com/about_yamaha/csr/

A more detailed report on a wider range of topics is given on the Yamaha website.

13

Activity Highlight

Organizational
GovernanceIn order to strengthen trust with all our stakeholders through our corporate activities, the Yamaha Group conducts soundand highly transparent management through the enhancement of the corporate governance system, the promotion ofcompliance, and appropriate information disclosure.

Corporate GovernanceCorporate Governance StructureInternal Control System

Yamaha Corporation has adopted the form of a company
with a board of auditors. With the General Shareholders’Meeting as its highest decision-making body, Yamaha has
built a corporate governance system centered on theoversight and supervision of management’s execution ofduties by the Board of Directors, and audits by the Board ofAuditors. Further, Yamaha has enhanced its governancefunctions by introducing an executive officer system, setting
up a Corporate Officers Personnel Committee, Risk
Management Committee, and Corporate Committees,
convening twice a month (in principle) Managing Council
meetings, and establishing an internal control system. In
conjunction with consistent audits conducted by thecompany’s system of full-time auditors, these help raise theeffectiveness of governance through fair and equitable
audits by highly independent outside corporate auditors.

Yamaha has established an internal control system pursuant
to Japan’s Companies Act and the Enforcement Regulationsof the Companies Act. Yamaha seeks to achieve optimal
corporate governance in order to raise corporate value andthe Yamaha brand image. At the same time, the Company
works to improve the internal control system to raisebusiness efficiency, increase the dependability of Yamaha’s
accounting and financial data, and strengthen compliance,
asset soundness, and risk management capabilities.
Further, Yamaha established the Group Management
Charter to clarify Group management policies. Also,
competent divisions are responsible for providing proper
guidance and assistance to management in Group
companies under their jurisdiction based on Group company
management rules and regulations.

Corporate Governance Structure (As of June 24, 2014)
General Shareholders’ Meeting
Appointment/dismissal

Appointment/dismissal

Requestfor advice

Corporate Directors
Personnel Committee

Board of Auditors
Board of Directors
Audit

Reports

7 persons(Incl. 3 Outside Directors)

4 persons(Incl. 2 Full-time Auditors)(Incl. 2 Outside Auditors)

Appointment/dismissal/supervision

Management Council
Corporate Committees

Requestfor advice
Reports

Reports

Reports

Accounting
Auditors
Consent toappointment• Judgments ofaccounting
audit authenticity•

Corporate Auditors’ Office

Risk Management Committee

Appointment/dismissal

Appointment/
dismissal

Representative
Director 1 person

Audit

Instruction

Internal Auditing Division
Reports

Executive Officers 15 persons
Individual Business Divisions, Administrative Divisions, Group Companies

14

Accounting audit

Internal audit

Compliance

Risk Management

Compliance Code of Conduct

Business Continuity Plan (BCP)The Yamaha Group formulated the Compliance Code of
Conduct in 2003 and since then has revised it in accord
with changes in the business environment and social
circumstances, and also made it in foreign languages.
Additions were made to the Compliance Code of
Conduct in fiscal 2006, including an article regarding
the prohibition of forced and child labor, and otherinformation essential for Group companies withoverseas business interests. Taking into consideration
revisions to various laws and regulations in five year
blocks since 2006 as well as changes in social
conditions, the Yamaha Group revised the Japaneseversion of its Compliance Code of Conduct in April
2011. Detailed explanations were added coveringsuch items as revisions to consumer, antitrust andlabor legislation, changes to expectations incompanies held by society and the general increase,society-wide, in whistle-blowing.
The Yamaha Group has formulated respective
codes of conduct for 31 overseas companies that take
into consideration local laws and regulations and are
based on the Japanese version in order to promotecompliance based on a consistent philosophy andrules across the board worldwide. Since fiscal 2012,
the Yamaha Group has been revising local versions of
the Compliance Code of Conduct to reflect changes
in each region and in consideration of revisions madeto the Japanese version. The revisions reflect local
governing laws and regulations as well as the social
environment, and are made with the assistance of
local outside experts who confirm content.

Versions of the Code of Conduct for Group companies overseas

In fiscal 2009, Yamaha formulated the BCP Guidelines, its basic
Companywide policy for its business continuity plan, which isdesigned to enable the immediate resumption of operations in theevent of an earthquake in Japan's Tokai region where Yamaha
headquarters are located or another natural disaster, a fire or an
infectious disease outbreak that could cause damage to its building or
facilities. In 2012, Yamaha established various guidelines including the
BCP/Disaster Basic Countermeasures, Earthquake Countermeasures,Fire Countermeasures and Storm and Flood Damage
Countermeasures, which update and supersede the BCP Guidelines.
Yamaha has been conducting BCP training assuming an
emergency situation since fiscal 2010. In fiscal 2013, Yamaha installed asafety confirmation system that uses mobile phones to check on thesafety of employees after a disaster. Centered on this safety
confirmation system, Yamaha conducted simultaneous companywide
safety confirmation training in May 2013 in which around 10,000
employees in group companies throughout Japan participated,making it the first such initiative in the Yamaha Group.

Information Disclosure

Proactive Investor Relations Efforts toPromote Understanding of the Company
Yamaha Corporation carries out fair and timely disclosure of
information to institutional and individual investors around the world,in line with our Disclosure Policy.
In addition to holding quarterly results conferences for
institutional investors in Japan, Yamaha conducts conferences andbriefings on its management policies and individual businesssegments as well as factory and facility tours as required. For
institutional investors in other countries, it makes available English
translations of all information provided to institutional investors inJapan. Also, the Company's president and directors visit investors
overseas several times a year to foster mutual understanding throughdirect communication that encompasses explanations of theCompany's management plans as well as the status of its businesses.
For individual investors, and as a part of efforts to expand its
shareholder base, Yamaha gradually commenced conferences andbriefings for individual investors in regional cities from fiscal 2010.
Briefing sessions have been held in Nagoya, Fukuoka, Hiroshima,
Sapporo, and Kobe to date.

http://www.yamaha.com/about_yamaha/csr/

A more detailed report on a wider range of topics is given on the Yamaha website.

15

Activity Highlight

Human Rights andLabour Practices
The Yamaha Group positions respect for human rights as an essential basis for achieving CSR.
The Yamaha Compliance Code of Conduct sets out Yamaha's fundamental stance on human rights in order that ourbusiness activities do not infringe upon them.
Yamaha signed the United Nations Global Compact in 2011 and promotes compliance with its ten principles, which
cover human rights, labor, and other areas.

Promotion of Diversity

Promoting a Better Work-Life Balance

Development of the
Yamaha Group Action Plan

Implementation of an Execution
Plan to Achieve Effective
Work-styles in Each Department

Each company within the Yamaha Group in Japan has
developed an action plan to promote diversity management,with the common objective of leveraging the diversity of
employees to increase corporate competitiveness. Spanning
the three years of 2013 to 2015, the action plan promotes
various initiatives at
each company from theperspectives of
employee skills
development and the
expansion ofopportunities forparticipation, increased
application of humanresources across theworld, and creating andfostering anenvironment conducive
The intranet site providing information on
to work.
diversity and work-life balance

In addition to efforts over many years to shorten overall
working hours, Yamaha Corporation introduced child careleave in 1990, followed by a system of nursing care leave in
1992, both ahead of statutory requirements. In this way
employees and management are working together toimprove company support systems. In 2006, Yamaha
established the Work Life Balance Promotion Committee. It is
endeavoring to reduce working hours and implement andimprove work-family support systems for the variety ofcircumstances encountered by individual employees.
Work-Life Balance Action Plans were developed andimplemented in each department in fiscal 2012 to achieve
more efficient work-styles. In addition to executing Phase IIof the Action Plans from fiscal 2013, Yamaha provided
training to the Work-Life Balance Promotion Officers ofeach department.

Health and Safety

Comprehensive Health and Safety Audits
Under the guidance of the Groupwide Health and Safety Management Lead Office (Human Resources
Division & General Administration Division at Yamaha Corporation), comprehensive audits of health andsafety are conducted at group companies in Japan and overseas. Audits were carried out at three basesin Japan and two bases overseas in fiscal 2013.
The audits use a health and safety management analysis table designed to quantitatively assess
the level of health and safety at each base, quantifying more than 100 items examined including thelevel of compliance with rules and standards, and it also clarifies health and safety management
systems and policies.

http://www.yamaha.com/about_yamaha/csr/

16

Giving advice on wearing the appropriate
protective equipment (Indonesia)

A more detailed report on a wider range of topics is given on the Yamaha website.

Activity Highlight

The Environment
In order that humans and other living creatures may continue to live on Earth in perpetuity, the mission for those of us livingon the Earth today is to maintain a sound global environment.
Based on this understanding, the entire Yamaha Group promotes environmental management under the Yamaha Group
Environmental Policy, and each and every employee engages in activities to preserve a sound global environment.
Having constructed an environmental management system based on ISO 14001 and determined the environmental burdenof our business activities, Yamaha is striving to reduce its environmental footprint while engaging in conservation of energy
and resources, management of chemical substances, preservation of forests and biodiversity, and other initiatives withregards to our products and manufacturing processes.

Conservation and the Effective Use of Water Resources

Preventing Global Warming

Conservation of Water
Resources Overseas

Energy Conservation Activities
at a Factory in China

Since the first half of the 1970s, Yamaha Group has been
recycling cooling water and recycling wastewater fromproduction processes by means of a reverse osmosis (ROmembrane) device, as well as actively pursuing a policy toprevent leakage. The overseas proportion of Yamaha's water
consumption is gradually increasing as production shifts toforeign countries. Yamaha is working to use water resources
effectively by introducing water recycling systems in wind
instrument production bases in China and Indonesia, andother measures.

Hangzhou Yamaha Musical Instruments Co., Ltd. has taken
various steps to suppress growing energy consumption
resulting from an increase in production, including making
technological improvements and increasing the level of its
daily management.
In fiscal 2013, the factory reduced its energy
consumption through measures such as reducing the period
in which water is supplied, and the appropriate arrangementof lighting and reduced lighting hours.

Greening ProductsElectone™ STAGEA™ Unit Swapping System
It's not uncommon for Electone owners to continually purchase higher functioning models as they
become more proficient players. The Electone STAGEA ELS-02 Series launched in 2014 features the"vitalize system" which increases the performance of an existing model to that of a new modelthrough attachment of the "vitalize unit." This contributes to conservation of resources andreduction of waste by allowing a customer to continue using their electone for many years.
STAGEA ELS-02 Series

Forests/biodiversity Preservation

Yamaha Forest: Planting Trees in Indonesia
Yamaha Corporation and six local Indonesian subsidiaries have continued the Yamaha Forest
tree-planting activities in Indonesia since fiscal 2005. In Phase II, which started in fiscal 2010, thesecompanies have been engaging in tree-planting activities in 50 ha of a national park in West Javain cooperation with the Japan International Cooperation Agency (JICA), the Ministry of Forestry of
the Republic of Indonesia, and the Forestry Department of the University of Kuningan of Indonesia.
Yamaha planted 37,750 trees representing 18 local species selected based on a survey by the endof fiscal 2013 and plans to plant around 50,000 trees by the end of fiscal 2014. Yamaha Forest
activities enter their 10th year in fiscal 2014 and a healthy forest is starting to form in the area
where the trees were planted in the early stage of the project.

Local students participated in tree planting

17

Activity Highlight

Fair Business Practices
The Yamaha Group prioritizes global compliance management and strictly adheres to a code of conduct as a corporationthat is trusted throughout the world through the prevention of corruption and fair transactions.
While working to build appropriate relationships with business partners, the Group promotes CSR procurement and other
CSR activities throughout our supply chain.

Prevention of Corruption

Protection of Intellectual Property

Rules Applying to Entertainment,
Gift-giving, and Donations

Protection of Copyrights

Yamaha has established and implements rules onentertainment and gift-giving for each department, based on
the Yamaha Compliance Code of Conduct.
In fiscal 2013, each department verified and reviewed
these rules. In addition, Yamaha's legal department conducts
awareness-raising activities concerning international
conventions and regulations to prevent corruption, such as
the prohibition of bribery of foreign public servants.

In addition to the industrial property rights of patents, designs,
and trademarks, Yamaha creates and owns a large number of
copyright works in sound, music, and other fields. In particular,
music-related copyrights are important intellectual property,
and Yamaha manages and enforces these rights (including
through legal action). Education is also provided to employeeson the proper use of copyright works.

Political Donations
Yamaha maintains a neutral position with regards topolitical parties and politicians, and complies with relevantlaws and regulations. Even in the case of making a lawfulpolitical contribution, Yamaha Group regulations stipulatethat all departments concerned must hold a conference inadvance of doing so. Auditors verify that these regulations
are being appropriately observed in an annual audit.

Adhering Strictly to Open and Fair Transactions

Promotion of CSR in the Supply Chain

Fair Relationships with
Business Partners

Education for Employees in
Charge of Procurement

The Yamaha Group considers business partners to be partners
in its effort to live up to the Group's business philosophy.
Accordingly, the Group strives to build relationships ofgrowing mutual trust based on open and fair businessdealings. On this basis, the Group has worked diligently toincorporate this concept into its Compliance Code of Conduct
and to implement education and training programs for its
employees while gaining the understanding of business
partners. These endeavors are aimed at avoiding any abuse of adominant bargaining position and to ensure that transactions
remain open and fair adhering strictly to statutory requirements
as well as internal regulations and standards.

http://www.yamaha.com/about_yamaha/csr/

18

Tools for employee
education on
copyrights

Yamaha is working to boost awareness of CSR among
managers in the Procurement Division through training andseminars. In training for employees newly in charge ofprocurement, we are conducting training with such themes as
CSR procurement and green procurement as well ascompliance with laws governing subcontractors and thedispatch of workers, and information protection and personal
information security in procurement activities. In fiscal 2013,
we held seminars at three locations on conflict minerals andother human rights issues in the supply chain, which wereattended by approximately 100 people.

A more detailed report on a wider range of topics is given on the Yamaha website.

Activity Highlight

Consumer Issues
The ongoing provision of products and services that meet customer expectations is a key corporate mission.
The Yamaha Group works to improve usability and deliver universal design as well as making efforts on product and service
quality and safety management.
We have also created a policy and constructed a management system for the protection of personal information.

Improving Customer Satisfaction

Universal Design

Improving Usability

Exhibition for experiencing user characteristics

The Yamaha Group works to develop
products from the customer's point ofview. As part of these efforts, we conductusability tests with the aim of improving
the user-friendliness of our products andmaking manuals easier to understand, andwe conduct product evaluations with thecooperation of actual customers. Results
are reflected in our product specifications
and manuals.
For example, we received
cooperation from professional mixing
engineers on product evaluation from thedevelopment stage for the digital mixing
console CL5 that was launched in April
2012. We collected opinions after they
had actually handled the productregarding ease of installation, connectivity,
operability, aesthetic appeal, sound qualityand design, and reflected them inproducts.

Yamaha promotes initiatives that give product developers and designers a better
understanding and greater awareness of universal design. As one of these
initiatives, we held an exhibition on universal design for company employees in
July 2013.
The exhibition included digital musical instruments and PA products
employing universal design, simulation tools by which to experience thedifference in vision due to partial color-blindness, a corner to simulate the physicalconditions of elderly people and pregnant women, and a large amount ofliterature and materials on such matters. By means of simulations and the like,attendees at the exhibition experienced the diversity in user characteristics.

Participants listen to explanations

New product/service

Joint development of safety signs incorporating soundYamaha has jointly developed and commercialized a "directional PA safety sign" forconstruction sites in cooperation with Shimizu Corporation. This SoundSignage™
product increases the effectiveness of information provision by means of a"Thin-Light-Flexible Speaker," a built in directional flat speaker.
In addition to traffic control provided by security guards, signs and sounds areused to make pedestrians aware of vehicle entrances to construction sites to protect
their safety. However, signs alone can be ineffective and regular speakers broadcast
sound across a wide area, disturbing local residents.
In response to this issue, the "directional PA safety sign" can alert pedestrians ofdangers more effectively, because it emits a clear sound only in the front of the signwhere pedestrians pass.

A construction site where the developed product is installed

19

Activity Highlight

Community Participation andCommunity Development
The Yamaha Group pursues diverse activities to promote and encourage the culture of music throughout the world, andengages in social contribution activities as a corporate citizen.
As part of our activities to promote and popularize the culture of music, we are focusing our efforts on cooperating invarious contests and events, providing scholarships for students of music, and supporting music education in schools. We
also actively support the education of the next generation, and engage in social welfare and community contribution
activities as part of our social contribution activities.

Promotion of the Culture of Music

Cooperation in "El Sistema"
Yamaha Music Latin America, S.A. (YMLA) sponsors "El
Sistema*,” a music education project promoted by the
Venezuelan government. YMLA has supported the sounddevelopment of children for more than 15 years through theprovision of musical instruments and technical seminars.
* A music education
system to promote thesound development ofless fortunate young
people through thepractice of music insymphony orchestras byproviding free lessons
and instrument rental.

Children and Dr. José Antonio Abreu, the founder of"El Sistema" (Courtesy of FUNDAMUSICAL)

Hamamatsu Jazz Week
Each year, Yamaha Corporation holds “Hamamatsu Jazz Week” incooperation with the municipal government and otherco-organizers in Hamamatsu, where the headquarters is located.
The event has a variety of programs that can be enjoyed by peopleof all ages. Through this event, Yamaha is cooperating in themusic-centered urban development promoted by Hamamatsu.

The Yamaha Jazz Festival, which concluded the Jazz Week

Music Promotion Seminars with Recorders
In 2005, Yamaha Musical do Brasil (YMDB) formed a volunteer organization called "Sopro Novo"
to provide music promotion seminars teaching recorder performances and coaching methods
in Brazil, which does not have a compulsory education system for music. To date, theorganization has held almost 1,000 seminars in 145 different cities, and trained approximately
3,300 music teachers. The number of children taught by the teachers has reached almost
400,000. These seminars are a valuable opportunity to provide a first step in music learning to awide range of people, from children to adults.

A teacher training seminar

The Yamaha Symphonic BandThe Yamaha Symphonic Band, which was established in 1961, holds regular musicalperformances and engages in community and social contribution activities such as support forreconstruction of areas affected by the Great East Japan Earthquake. In fiscal 2013, the Bandexperimented with putting on workshops for junior high and high school students in Hamamatsu.

http://www.yamaha.co.jp/english/corporation/symphonicband/

20

A workshop for junior highand high school students

A charity concert in OfunatoSupport that Helps Foster the Next Generation

Manufacturing Classes
Yamaha Corporation provides programs for children focused on thethemes of manufacturing and science in response to the requests of
the local community.
In fiscal 2013, Yamaha held handmade guitar classes andkalimba making classes as a means for children to experience
manufacturing through musical instruments.

Class for making kalimbas, a folk
African musical instrument

Handmade guitar class(jointly sponsored by the NPO CSN Hamamatsu)

Donation/Welfare Activity

Donation of Musical Instruments to Elementary
Schools for the Children of Migrant Farmers
In the spirit of appreciation toward the local area, Yamaha Music & Electronics (China) Co., Ltd.
has been donating upright pianos and portable keyboards for school music lessons annually
since 2012, when the company celebrated its 10th anniversary.
In fiscal 2013, the company donated to a total of 27 elementary schools for the children of
migrant farmers* and regular elementary and junior high schools in Beijing, Tianjin, andHangzhou, and gave keyboard concerts to the elementary schools that received donations theprevious year. Moving forward, the company will continue with such community-based activities.

Donated portable keyboards (Beijing)* A school attended by the sons and daughters of rural Chinese citizens who have moved to work in cities

The Philanthropic Activity "Yamaha Cares"
Yamaha Corporation of America has continued the Yamaha Cares initiative since 2003 as a way
for employees to engage in voluntary philanthropic activities. One of these is the annual
participation of employees in the Southern California Half Marathon to raise money for apediatric hospital researching the treatment for Type1 juvenile diabetes. Donations madethrough this activity have reached over US$60,000. In addition to such social welfare activities,
Yamaha Cares also plans and executes various philanthropic activities related to music
promotion, education, art, and regional revitalization activities.

Yamaha Cares

School Music Revival
The Yamaha Group is continuing to support the restoration and reconstruction of the areas
affected by the Great East Japan Earthquake through School Music Revival, a foundation led by
the Japan Musical Instruments Association and the musician Ryuichi Sakamoto.
As part of its activities, the foundation put on music appreciation classes and concerts,
bringing the joy of music and playing instruments to children in the affected areas. At School
Music Revival Live, a concert held in August 2013, over 300 high school students from Tohoku
displayed their youthful vitality on stage in Natori, Miyagi Prefecture.

http://www.schoolmusicrevival.org/
Ryuichi Sakamoto also performed at School Music
Revival Live

http://www.yamaha.com/about_yamaha/csr/

A more detailed report on a wider range of topics is given on the Yamaha website.

21

Third-Party Opinion

The Yamaha Group is focused on ensuring better communication with all
stakeholders in order to respond to various CSR-related issues globally. This year,
shares her opinion on Yamaha’s CSR activities and the
Yamaha CSR Report 2014 in order to make improvements going forward.

emerging nations as detailed in the medium-term
management plan, and globalizes procurement as I mentioned
above. These include setting goals in areas of CSR other thanthe environment, and constructing and applying mechanisms
for their achievement. In other words, elements of CSR need to
be incorporated into the area of responsibility of each
employee and mechanisms created by which everyone can beproactively involved in implementing CSR management acrossDirector, JapanCSR Asia Tokyo Officethe company. Although it may not be simple to incorporatesuch elements into the work of the relevant departments, it isimportant that the CSR mechanisms are embedded into the

I am pleased to be giving a third party opinion in continuation

practice of business in order to respond swiftly and flexibly toto last year. I feel that this year’s CSR report shows exceptional

diverse CSR issues throughout the world.

progress from 2013. In addition to a more detailed content, theIn last year’s third-party opinion, I touched on stakeholder

report has been designed with a structure in line with the coreengagement. I feel that this year’s report has improved a great

subjects of ISO 26000 “Social responsibility.” The broad range

deal in this respect. The fact that the item “Dialogue withof Yamaha’s CSR activities has been fully compiled, and I think

employees” has been added from this year warrants special

that Yamaha is demonstrating magnificent efforts to convey

mention. Still, with regards to these employees, who are

information to diverse stakeholders.

important stakeholders for Yamaha, the ratio of overseas to

The Message from the President refers to initiatives

Japanese employees stands at 2:1. There are many overseas

concerning rare woods, supplier labor practices, and conflict

employees, of which the China and Asia-Pacific region alone

minerals, which could be a future risk as a result of the

makes up around 60% of the total workforce. Initiatives toglobalization of procurement. Yamaha has a history extending

prevent industrial accidents and promote health and safety

over 125 years. In order for the company to continue to growoverseas are mentioned in the report, but when a comparison

for the next 125 years, it must assertively come to grips withis made with descriptions of the company’s interactions withsustainability risk in relation to the products that form the core

employees in Japan, interactions between the company andof the corporation’s activities. This is a trend common to all

employees overseas seem to be lower in terms of both quality

international corporations. The recognition and response to

and quantity. The medium-term management plan states thatsuch sustainability-related risks have been declared to be thethe employment of local human resources is indispensable forfoundation to business management in the Message from thethe accelerated expansion of the sales network in China andPresident. Such a stance by the president communicates the

emerging nations. I look forward to further initiatives tointention of the company to be a global pioneer in the sounddevelop the relationship between the company andand music market.

employees overseas in order that Yamaha employees around

There are factors that I would very much like to see thecompany work on in order to develop its global business, as it
accelerates the expansion of its sales network in China and22

the world may better demonstrate their abilities andcontribute to the growth of the company.

Response to Third-Party Opinion
Following on from last year, we received feedback from Ms. Makiko Akabane, Director, Japan, CSR Asia
Tokyo Office, a think tank with the largest network in Asia specializing in CSR and sustainability, on our CSR
activities and CSR report. We are indeed grateful to Ms. Akabane for her opinion.
Ms. Akabane gave us high marks for having made exceptional progress in our CSR reporting, while
also giving reassuring encouragement concerning our stance for future CSR initiatives. With regards tosetting goals and creating mechanisms for areas of CSR other than the environment pointed out by Ms.
Akabane, we were able to verify the status of company’s activities and management concerning each aspectof CSR through inspections using ISO 26000.Moving forward, we would like to incorporate these into theoperations of sections in charge, and set goals and conduct reviews from a CSR perspective.
With regards to the relationship between employees and the company, we will focus our efforts onmechanisms for dialogue and creating a corporate climate for day-to-day communication. We believe ourongoing promotion of diversity to be important points in accepting various ways of thinking and value
systems, and activating dialogue. Based on Ms. Akabane’s point on the necessity of engaging with employees
overseas and the scarcity of disclosure in this regard, we will implement measures across the Group to rectify
this moving forward. Having earnestly taken on board Ms. Akabane’s comments, the Yamaha Group aims to bea global leader in the sound and music market, and will continue to contribute to the building of a sustainable
society through our business activities.

Director and Managing Executive Officer
Yamaha Corporation

Overview of the Company’s Web Version of Its Full CSR Report

http://www.yamaha.com/about_yamaha/csr/
The Yamaha Group has set up a website dedicated to deepening the understanding ofstakeholders with respect to the Group’s CSR management and endeavors. The website publishes
the full CSR Report, and in addition to the themes covered by Digest Edition, it provides detailed
information on a broader spectrum of topics. In addition to the pages offering a variety of detailed
environmental performance data, the latest CSR topics are updated on a periodic basis. The
Yamaha Group is committed to addressing the diverse interests of stakeholders.
Major Disclosure and Information Items
CSR Management

The Environment

Fair Business Practices• Message from the President• Yamaha Corporation Group CSR
Policy• CSR Management• Promoting Environmental
Management• Material Balance• List of Objectives and Results• Environmental Accounting• Environmental Education andEnlightenment• Environmental Risk Management• Management of Chemical
Substances• Environmentally Friendly Products• Initiatives in Energy-Conserving
Products• Initiatives in Resource-Conserving
Products• Conservation and Effective Use ofWood Resources• Green Procurement Activities• Waste Reduction and Resource
Recycling• Effective Use and Conservation of
Water Resources• Prevention of Global Warming• Forests/biodiversity Preservation
Initiatives• Regional Activities• Prevention of Corruption• Participation in Politics• Fair Trade Practices• Promotion of CSR in the Supply
Chain• Protection of Intellectual Property

Organizational Governance• Corporate Governance• Compliance• Risk Management• Information Disclosure
Human Rights and Labor Practices• Promotion of Awareness of Human
Rights• Promotion of Diversity• Measures to Prevent Harassment• Conditions of Hiring and
Employment• Promoting a Better Work-Life
Balance• Dialogue with Employees• Health and Safety• Initiatives for Human Resource
Development

Consumer Issues• Product Information Disclosure• Ensuring Product Safety• Quality Assurance• Sustainable Consumption• Improving Customer Satisfaction• Reflecting Customer Concerns in
Customer Response and Support• Policy regarding the Protection of
Personal Information• Enhancing Products and Services

Community Participation andCommunity Development• Involvement in the Local Community• Promotion of the Culture of Music• Regional Contribution Activities• Support for Developing the Next
Generation• Donation and Welfare Activities• Expenditure on Social Contribution
Activities
Environmental Performance Data
• Environmental Accounting• Environmental Data
• Environmental Data by Site
• ISO 14001-Certified Sites• History of Environmental Initiatives
Policies and Guidelines, etc.
• Yamaha Corporation Group CSR
Policy• Yamaha Group Environmental Policy• Yamaha Group Purchasing Policy• Yamaha Timber Procurement andUsage Guidelines• Green Procurement Standards• Yamaha Compliance Code of
Conduct

23

Yamaha participates in the United Nations Global
Compact.

General Administration Section, Human Resources &General Administration Division
http://www.yamaha.com/

This Report uses a waterless printing method. Printing is undertaken utilizing vegetable oil inks free of volatileorganic compounds on FSC-certified paper.

2014.9