Sustainability Policy
Global Policy

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Informa PLC | Sustainability Policy

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At Informa, we have an ambition to become achampion of sustainability within our business andacross the specialist markets we serve.
As part of our FasterForward programme, we havecommitted to a series of specific goals andactivities over a five year period, designed to help
us become an ever more sustainable, high impact
business and to support and accelerate change in
our markets.
Achieving these commitments is a shared task andresponsibility. This policy sets out what we expect
of colleagues, as well as the standards andpractices we seek to collaborate with business
partners, customers and other stakeholders on.

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The importance of sustainability
Being a responsible and sustainable business is essential to Informa’s long-term success, to the success of
our partners and a driver of the benefits and value we can deliver to customers and our otherstakeholders. But there are many other reasons why sustainability is important to us too.
As a global business, it is essential we comply with all applicable national and local legislation andregulations. This includes meeting and exceeding minimum standards and responsibilities in areas suchas the avoidance of environmental damage and control of pollution, and in equality of opportunity andsupport for human rights and underrepresented communities.
Equally our stakeholders - including investors, customers and colleagues - increasingly expect us to haveand to demonstrate our commitments and performance on sustainable business, and these stakeholder
expectations are increasing.
It is important that we meet the public commitments that the Informa Group Board has made in
FasterForward and we also believe there are real business and customer opportunities from putting
sustainability at the heart of Informa and what we do. These could be through taking advantage of new
business opportunities, engaging with new communities, pursuing innovation, mitigating risk, improving
our positioning or building in greater resilience.

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Our FasterForward commitments
Our aim is to continuously improve the impact we have on the natural environment, the way we work withour colleagues, customers and all other partners, and the contribution that our business and content
make to our markets, society and the economy.
The FasterForward programme commits us to nine priority activities in the most material areas ofsustainability that, between 2020 and 2025, will ensure we move FasterForward to become an ever moresustainable, positive impact business. They were developed following engagement with a range ofstakeholder groups and we will report regularly on progress towards these targets.

Faster to Zero
Moving faster to become a zerowaste and net zero carbon
business

Sustainability Inside
Embedding sustainability inside
every one of our brands to help
our customers accelerate
sustainable development in their
specialist markets

Impact MultiplierMultiplying the positive impact we
can create when we improveaccess to knowledge, help people
connect more efficiently andinvest in our communities

1. Become carbon neutral as a business and across
our products by 2025
2. Halve the waste generated through our products
and events by 2025
3. Become zero waste and net zero carbon by
2030 or earlier
4. Embed sustainability inside 100% of our brands
by 2025
5. Help and promote the achievement of the UN’s
Sustainable Development Goals through ourbrands

6. Enable one million disconnected people toaccess networks and knowledge by 2025
7. Contribute $5bn per year in value for our hostcities by 2025
8. Contribute value of at least 1% of profit before
tax to community groups by 2025
9. Save customers more carbon than we emit by2025.

Scope of this policy
This policy applies to all of Informa’s activities, our supply chain and our products. We expect all colleagues
and business partners to support our sustainability policy and commitments, and to take active steps tohelp Informa to meet its targets.
Sustainability is a broad area, and while this policy covers many aspects of sustainable and responsible
business, Informa also has other detailed and standalone Codes and Policies for particularly significant
matters, including Paper & Timber Use, Anti-Bribery & Corruption, and Diversity & Inclusion. These
are listed in the appendix and should be read and followed in conjunction with this policy.

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What this means for colleagues
Every colleague has a role to play in helping Informa be a more sustainable and responsible business. We
expect all our colleagues to act with regard to the environment and society, choosing outcomes that
improve our positive impacts across the economy, society and the environment and following these basic
principles:•

At all times, colleagues should comply with local and international laws and regulations, including
those respecting human rights, protecting the environment and relating to ethical conduct.

•

All colleagues are expected to behave in a responsible and sustainable way, in line with our
Guiding Principles and our Codes of Conduct.

•

Colleagues engaged in decision making or planning should ensure that the right balance is sought
between economic, social and environmental impacts of decisions are considered, avoiding harmand seeking mutually beneficial outcomes for our stakeholders.

•Colleagues should seek to involve or consider the views of any stakeholders who are materially
impacted by their decisions and seek to make the right choices for long term value creation forour stakeholder groups.

Certain colleagues, functions and teams have more specific responsibilities or opportunities to support
the sustainability programme, including those engaged in or responsible for the following. Where
applicable, these additional expectations are outlined in this policy.

2•

Events management•

Print and publishing•

Buying goods and services•

Estates and facilities management•

Booking or taking travel•

HR including recruitment and the use of contingent workers, contractors and sub-contractors•

Volunteering and engagement with charities•

Digital products

Informa PLC | Sustainability Policy

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Sustainability in our offices and facilities
Our offices and other buildings are where the majority of colleagues spend most of their time, andthey are among our most tangible places of environmental and social impact.
We recognise that our office estate is global and diverse, with buildings of many different styles anddifferent ownership models. Making these offices more sustainable can take time and requires
collaboration with landlords, and some aspects will need to be tailored to the location, but there is much
we can do on a daily basis.

For all colleagues:•

All colleagues have a responsibility to help us
save energy and reduce waste, as well as having
the opportunity to participate proactively in
local sustainability initiatives.

•

As a minimum, when in the office, we expect
colleagues to work to reduce theirenvironmental impacts including making use ofrecycling facilities in the office and turning off
electrical devices when not in use.

For those involved in operating our offices, including real estate and facilities
management, and office senior leaders:2•

We are committed to powering all offices with renewable electricity where available, and offsetting
all residual carbon emissions from non-renewable electricity, heating and refrigeration. Officemanagers in offices larger than 50 people must report their usage to ensure this happens.

•

All offices should offer recycling facilities and preferably at least three waste streams, with clear
signage and engagement to encourage colleagues to recycle. No desks should have individual
printers or individual bins, with centralised systems used instead to increase efficiency andencourage a more active office.

•By 2025, all offices should aim to recycle at least 90% of their waste by weight.

•

All paper and timber products, including printer paper, notebooks should be sustainably certified,in compliance with our Paper and Timber Policy.

•

All offices should seek to eliminate single use service ware, single use plastic bottles and sachetsor containers. Where this is not practical, offices should seek to provide compostable or recyclable
options.

•

All offices must be run in a safe and inclusive manner and in a way that supports colleagues’
physical and mental wellbeing. This includes, as a minimum, providing ergonomic desk equipment
and assessments and upholding office standards that provide the right working temperature,
fresh air, natural light, space to take a break and suitable noise levels.

Informa PLC | Sustainability Policy

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For those involved in procuring and fitting out offices•

When considering new offices, at least one option being considered should be a LEED Gold or
LEED Platinum rated building at least, with whole life costing factored in. BREEAM, SKA or similar
ratings may also be considered.

•

Office design should follow Informa’s standards for office fit out and design, which include designprinciples and consideration for wellbeing, natural light, fresh air, noise levels and ergonomics.

•

Following Informa’s energy management guidelines, energy efficiency opportunities should be
examined, including lighting, smart metering, improved heating and cooling systems, building
management systems and water efficiency.

•

Proximity to public transport and cycling/changing facilities should be a key consideration whenchoosing new offices.

•

When selecting products for office fit outs, their sustainability credentials should be considered,including products with high recycled content (or even reused and repurposed) and low negative
health impacts (avoiding volatile organic compounds for example).

Our office in Boulder
had more than 700
solar panels installed
in 2019 and now uses
100% renewableelectricity

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Buying goods and services sustainably
How Informa purchases goods and services creates a greater potential environmental and social
opportunity and impact than the impact of our business travel, commuting and offices combined.
We are committed, under the externally certified
Science Based Targets initiative, to reduce ourcarbon footprint from activities such as
procurement by at least 20% by 2030.
Sustainability opportunities and impacts varydepending on the product and category being
procured, but some general principles andexpectations apply around promoting andensuring responsible, sustainable behaviour in
our supply chain and reducing our carbon
footprint where we can.

2•Colleagues involved in the purchasing of any kind of product or service, however significant,should consider the sustainable and responsible aspects of their purchase and seek to choose
more sustainable options where possible. The total cost of ownership, which is both the direct andindirect cost of purchasing the product over the product’s lifetime, should be considered whereappropriate.

•

If due diligence is required for any product or service, colleagues should ensure they consider
whether the supplier has acted in a responsible way by complying with environmental laws andrespecting human rights. Informa’s procurement teams can provide guidance on how to do this.

•All suppliers should be made aware of and comply with our Business Partner Code of Conduct,
which sets an expectation that suppliers comply with relevant local, national and international
laws.

•

We should only purchase products that have been produced safely and with regards to workers’
wellbeing and human rights, which include the avoidance of modern slavery and child labour, andconsideration for diversity and inclusion.

•

We should work with suppliers to minimise waste from the product’s production, shipping, use
and disposal. This includes considering product longevity and disposal options.

•

We should seek to support local businesses where possible as part of our contribution to local
economic impact.

•

Colleagues must consider all relevant ethical expectations in our dealings with our supply chain,including a zero-tolerance policy to bribery, corruption and discrimination.

•

We should seek to encourage our larger suppliers to develop their own sustainability programme
including setting carbon reduction targets and working towards a move towards 100% renewableelectricity.

•

We should encourage our suppliers, particularly key or tier one suppliers, to work with us to
improve the sustainability of our products and their businesses by putting their own sustainableprocurement policy in place to cover their own supply chains.
Informa PLC | Sustainability Policy

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Sustainable travel by colleagues and customers
Travel for business, including flights, hotel stays andmileage from taxis and trains, represents a significant
part of Informa’s environmental and social impacts.
When customers travel to our events, that also has aneffect on the impacts our products have.

Photo by Ian Deng on Unsplash

Informa is a Carbon Neutral certified business and we
offset unavoidable emissions from our own business travelusing certified carbon offsets verified by a third party.
When colleagues travel, they should follow their Divisional
Travel Policy, making use of more sustainable travel
options including public transport where practical and safe
to do so.

We expect them to:•Prioritise personal safety, and that of others, when travelling.

•

Only travel when necessary for business and make use of digital communication tools insteadwhere practical.

•

Always choose to travel responsibly by balancing cost, wellbeing, safety and environmental
impacts. This includes whether to choose to fly, and what class to fly.

•Choose trains and public transport wherever practical, particularly when moving within cities.

•

When travelling, consult and follow our Anti-bribery and Corruption policy and our wider Code of
Conduct, particularly when in countries where corruption is more prevalent.

To help manage the environmental impacts of travel by attendees and exhibitors to our events, we seek
to:

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•

Locate events where travel, for the majority of attendees, is efficient and short.

•

Provide attendees with information on how to travel to the event venue and host city in asustainable way.

•

Provide attendees the choice to offset their unavoidable carbon emissions, such as those fromtravel, by using certified carbon offsets as part of our commitment to work towards carbon neutral
events.

•Save our attendees more flights than they take to reach our event, by ensuring that multiple
objectives can be accomplished onsite, thereby reducing the overall number of flights ourattendees need to take in a year.

Informa PLC | Sustainability Policy

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Responsible HR and recruitment
Informa is at its best and most successful when colleagues can be themselves at work, develop their skills
and make a contribution, no matter who they are, what their background is, where they are located and inwhat team they work.
As a people business, it’s important to foster a way of working that helps all colleagues, and all of ourpartners, to experience a safe, supportive and inclusive environment in which they can use their skills andexpertise to make a difference at work, within their markets and within the community.
Informa believes strongly in the value of diversity and the importance of all colleagues around the world
being able to equally contribute, be heard, and hopefully be inspired. All colleagues, but particularly ourmanagers, have a responsibility and should be supported to foster an inclusive and open environment.
The importance of this agenda, and our collective commitment to it, is explained in more detail in our
Diversity and Inclusion Policy.
More details on the expectations of colleague (including contractor) behaviours and experience are given
in our Code of Conduct.
In summary:2•

All colleagues have a role to play in ensuring Informa provides equality of opportunity inrecruitment, developing and promoting colleagues and providing opportunities to colleagues andcandidates. Unlawful and unfair discrimination has no place in recruitment (whether forpermanent or temporary positions and contractors). We also don’t support recruitment that
imposes financial burdens on candidates or workers, nor creates any form of bonded labour.

•

All colleagues have a right to come home from work healthy and safe, both physically andmentally.

•

All colleagues should be treated equally and fairly, based on each person’s skills, abilities andperformance, without regard to any characteristic or status, such as, but not limited to, race,
colour or ethnicity, sexual orientation, physical or mental disability.

•

Any form of discrimination, harassment, bullying, intimidation or exploitation is unacceptable.

Informa PLC | Sustainability Policy

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Volunteering, donating and supporting charitable causes andcommunity groups
Supporting charitable causes and community groups can bring many direct benefits to our communities
as well as indirect benefits to colleagues and our business.
We encourage all colleagues to explore how they can support causes they care about with theirskills and resources, and establish strategic, long term and mutually beneficial partnerships with
community organisations.
These activities can however introduce new obligations and risks, which must be carefully managed.
Informa’s Community Programme Policy outlines which organisations we can support and provides otherimportant information for colleagues, with a summary below.

2•

Community partners, donation recipients and volunteer hosts must be registered charities•

We cannot support any organisation that discriminates against any group or person, or acts in any
way that is inconsistent with Informa’s Diversity and Inclusion Policy.

•

We cannot support any organisation where the organisation’s values and ethos conflict with
Informa’s Guiding Principles or Code of Conduct.

•

We do not support political causes or single issue lobbying with volunteering or other resources
such as donations or free promotional space.

•

Volunteering and donations cannot be for religious outreach, but we do allow Colleagues to workwith organisations who are founded on religious principles providing they are non-discriminatory
and are not working to attract converts to the religion.

•

Ideally, volunteering should be spent working with a charity or on community work, ideally working
with beneficiaries directly. Whilst we respect colleagues’ rights to attend a demonstration, protests
and rallies in their own time, this activity is not eligible for paid volunteering days.

Informa PLC | Sustainability Policy

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Sustainability and our products
We’re proud to produce data, analysis and content and connection-based services that aim for thehighest levels of quality, accuracy and integrity and can be trusted and valued by customers.
We also know that our products and services can influence our markets, and that they have thepotential to create a range of different environmental and social impacts.
As part of FasterForward, we are committed to including relevant sustainability content in each of our
products: content that helps our markets and customers understand and address the challenges andopportunities presented by their own long-term responsible and sustainable business activities. This isalso in support of the UN’s Sustainable Development Goals.
Informa’s wide range of products and services include large-scale in-person physical events, online eventsand marketing services platforms, digital content, printed publishing and more.
Depending on the nature of the product or service, there are different impacts that colleagues andpartners must be aware of.
These are summarised below, and additional relevant policies to be aware of include our Editorial Codeand our Responsible Advertising Policy.

Running sustainable events
As an organiser of more than 1,000 exhibitions and events
each year, we take the environmental, social andeconomic impact of our events seriously.
Our approach focuses on three areas:•

Inspiring Sustainable Development•

Running an Environmentally Responsible Event•

Running a Socially Responsible Event

It is relevant for all events teams, and essential for any event that seeks to be certified to the ISO20121
sustainable events management standard. Other principles that all teams and colleagues engaged inevents management must follow are:2•

Colleagues should actively engage with Informa’s Sustainable Event Management System (ISEMS).
This includes the 12 point Fundamentals Checklist that is a first step to implementing
sustainability at an event, and which all exhibitions and larger conferences should be working
towards meeting.

•Third parties and business partners engaged with us to deliver our events should be made awareof their responsibilities under these policies, as well as our Business Partner Code of Conduct,
and any additional local or event-specific guidance or requirements.

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Sustainable printed products
Our customers buy more than 10,000 tonnes of books, journals, magazines and other publications every
year. We are committed to working with suppliers on sustainable publishing, and many countries andcustomers also expect us to ensure the paper we use is legally and sustainably sourced
Our aim is to halve the waste from the production of these materials by 2025 and work towards creating
carbon neutral publications. This includes asking suppliers to source renewable energy and pursue more
efficient shipping practices, and by working with suppliers to phase out all plastic wrappings for our
publications by 2023.
100% of our publications should be printed on responsibly sourced paper. See our Paper and Timber
Policy for more information.

Sustainable digital products
We create and operate a range of digital products, from digital content brands to digital, virtual and hybrid
events.
Informa is committed to measuring this digital carbon footprint and reducing it by 2025, by working with
our suppliers, encouraging a move towards renewable energy and prioritising efficient delivery.

Corporate development and business additions
Informa is committed to ensuring that we consider appropriate sustainability factors when buying or
selling businesses (mergers and acquisitions). This includes, but is not limited to:•Compliance with environmental, social and governance laws•

Safety and environmental records•

Reputational risks from operating in certain geographies or markets•

Whether sustainability issues present an opportunity or a risk within the specific markets

All colleagues working on transactions are required to consider relevant factors as part of the due
diligence process.

Compliance with this policy
We expect all colleagues to engage with and support Informa’s sustainability programme, and not to act insuch a way as to undermine deliberately the achievement of our publicly reported targets.
Colleagues who actively undermine or counteract the sustainability programme, or whose actions cause
Informa to breach any of our legal or regulatory responsibilities, may be subject to disciplinary action, up
to and including dismissal, or may find themselves criminally liable.

Further information and assistance
For questions, advice and guidance contact Informa’s Sustainability Team: sustainability@informa.com.

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We want to know about any issues in our business, so we can take steps tomake them right.
If you see any action or behaviour that is unethical, dangerous or inappropriate,
we’re here to listen.
It could be a potential conflict of interest, a case of harassment, suspected fraud orsomething else. If you are genuinely concerned, or even if you are unsure and justwant to check, you can feel confident speaking up at Informa.

Speaking to colleagues
If you feel comfortable doing so,
speak to:Your senior leader or manager, orUsing our Speak Up service

HR, orHosted by an external third party:

Group Compliance

The service is available 24/7
in multiple languages
Go to informa.com/speak-up foryour regional phone number

Zero Retaliation
We do not tolerate retaliation in any form against
anyone who raises a genuine concern.

Policy Governance
Policy Owner:Group Sustainability

Applicable:

This policy is applicable to all of Informa globally

Classification:

External Policy

Last updated:

November 2020

Additional information:

sustainability@informa.com
www.informa.com/sustainability

Appendix 1: Other relevant policies
Sustainability is a broad area, and while this Sustainability Policy covers many aspects of sustainable andresponsible business, Informa also has other detailed and standalone codes and policies, including thefollowing documents, many of which are available on informa.com.
• Anti-Bribery and Corruption Policy• Business Partner Code of Conduct• Colleague Code of Conduct• Community Partnerships Policy (Volunteering and Donations – internal use only)• Diversity and Inclusion Policy• Divisional Travel Policies (internal use only)• Editorial Code• Gifts and Entertainment Policy (internal use only)• Modern Slavery Statement• Paper and Timber Sourcing Policy• Privacy Policy• Responsible Advertising Policy• Our Tax Approach

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