Keio Plaza Hotel Terms of Use for Restaurants
KEIO PLAZA HOTEL CO., LTD. (the “Hotel”) has set forth the following rules concerning the use of
the restaurants in the hotel directly operated by the Hotel (these “Rules”).
Article 1.
1.

Regarding Use

The Hotel will decline any use of the restaurants by any of the following people:(1) An organized crime group member, an organized crime group-related group or anyone
related thereto, or other anti-social forces;(2) A person who is likely to cause a disturbance to other guests; and(3) A person who has been notified by the Hotel of denying its use in the past.

Article 2.

Reservation and Cancellation Fee

1.

The Hotel will accept reservations according to the circumstances of each restaurant.

2.

If the guest cancels a reservation described below, the guest will be asked to pay a cancellationfee (excluding service fee and tax) to the Hotel:
Cancellation date (from the date of use)
3 to 5 days before

1 to 2 days before

On the day of
1,000 yen per number ofGeneral Use－－

people on thereservation*1

100% of the privateroom charge (a separate
Private Roomcharge of 30% of theUse

food charge for thereservation of a specialmenu)

Renting-out
Use

30% of the reservationfee*

2

100% of the private room
charge (a separate charge

100% of the privateof 50% of the food charge

room charge and 80% offor a reservation of athe food charge

special menu)
50% of the reservation fee

Group Use
(10 or more)*1

80% of the reservation
fee
80% of the reservation－－fee

If the guest has not contacted the Hotel by the reservation time on the day of use, and does

not arrive by 30 minutes after the reservation time, the reservation shall be deemed to have beencancelled. In such instance, a cancellation fee of 1,000 yen per number of people on thereservation shall be paid to the Hotel.
*2

The reservation fee is the total amount of the fee notified by the Hotel to the guest at the timethe reservation or change of reservation is made.
3.

The number of people on the reservation for renting-out use and group use will be finalized by theday before the date of use. If the number of people on the reservation is reduced on the day of thereservation, the cancellation fee set forth in the preceding clause for the number of people it isreduced by will be paid to the Hotel.

Article 3.

Prohibited Matters

Please refrain from the following matters as they are prohibited matters:(1) Bringing in dogs, cats, small birds and other animals and livestock, excluding assistancedogs for persons with physical disabilities;(2) Bringing in dangerous items such as flammable or ignitable items;(3) Smoking in non-smoking seats;(4) Talking on mobile phones, etc.;(5) Bringing in items that emit offensive odors;(6) Acts that disrupt public morals such as gambling, or behavior that would be a disturbance toother guests;(7) Moving fixtures, etc. in the shop;(8) Using for purposes other than the purposes of use;
(9) Bringing in foods and drinks (unless permitted by the Hotel);(10) Bringing in food products other than take-out products;(11) Taking photographs or filming that may cause a disturbance to other guests; and(12) Acts prohibited by the laws, regulations or ordinances.
Article 4.
1.

Compensation of Damages

If the guest stains, damages or breaks the carpet, walls, ceilings, furniture, etc. when using therestaurant, the guest will compensate damages depending on the degree of such damages.

2.

If the staining of clothes, or injury or damage is caused to the guest using the restaurant due to theHotel’s professional negligence, the Hotel will compensate the cleaning bill or damages
depending on the degree of such damages; provided, however, that if such situation arises, suchsituation will be subject to compensation only if requested at such time.

Article 5.
1.

Cancellation, etc.

The Hotel will cancel a reservation for a restaurant if any of the below applies. Furthermore, nocompensation of damages or payment of monies relating to the cancellation will be made:(1) If the guest breaches these Rules;(2) If the Hotel determines that the guest using the restaurant is likely to engage in an act that
violates the laws, regulations or ordinances, or will cause a disturbance to other guests;(3) If a user is discovered to be an organized crime group member, an organized crime grouprelated group or anyone related thereto, or anti-social forces; or(4) If the operation of a restaurant becomes impossible due to a natural disaster, war or an eventthat cannot otherwise be attributable to the Hotel.
2.

A guest will be asked to leave a restaurant even during its use if any of the below applies.
Furthermore, if the guest is asked to leave a restaurant, the guest will pay the entire amount for
the foods and drinks that have already been provided by the Hotel:(1) If the guest breaches these Rules;(2) If the guest engages in an act that causes a disturbance to other guests;(3) If the user is discovered to be an organized crime group member, an organized crime grouprelated group or anyone related thereto, or anti-social forces;(4) If the guest engages in an intimidating act such as violence, threat or extortion, or makes arequest of a burden that exceeds a reasonable extent; or(5) If the guest engages in an act that violates the laws, regulations or ordinances.

Article 6.

Disclaimer

The Hotel will be exempted from liability if any of the below applies:(1) Harm to the guest that arises from a product provided by the Hotel without it being informedin advance regarding food allergies, prohibited foods and drinks due to religious reasons,etc.;(2) Changes to the food and plating due to seasonal, weather, purchasing and other conditions;and(3) Theft or loss of the guest’s luggage that were not checked at the cloak (*cash, valuables,items that can easily decay or break, etc. may not be checked).
Article 7.

Amendments to Rules

1.

The Hotel may amend these Rules at the Hotel’s discretion.

2.

If the Hotel amends these Rules, the Hotel will post to the hotel homepage that they will beamended, and the contents and effective date of such amendments, by one (1) month prior to theeffective date.

3.

When the guest uses the hotel services under these Rules after the effective date of the amended
rules, the guest shall be deemed to have consented to the amendment of these Rules.

Article 8.

Governing Law, Jurisdiction

1.

The interpretation and effect of these Rules shall be governed by the laws of Japan.

2.

When a judicial dispute concerning these Rules arise, the guest and the Hotel agree that the Tokyo
District Court will be the exclusive court of jurisdiction of the first instance.

Enacted: April 1, 2020