Lifec

y c

l e

Lifecycle Solution flow

Installation andStart-up
Wiring work, adjustment,
commissioning

Ongoingdevelopment of ourproducts and systems
to meet current andfuture requirements.

Environmental technology.
Implementation ofmonitoring and control
technology.

Renewal &retrofitting

Periodic
inspection

DATA BASE

Early detection of aged
deterioration anddefects by regularinspection

Service diagnosis
Connect to the ship service
data base and propose
appropriate services
based on service
history

Carried out at the end of the
durable life of the systemand equipment. Modification,
adjustment and verification
tests as required.

Spare parts
supplySale of parts required
for replacement andspares

RepairRepair of defective
sections andreplacement of parts

SolutS e r v i c eiono p e r a t i o n

SHIP SERVICE DATABASE
Ship service management data

Product technical data

Ship name / Ship type / Shipyard /Ship No. / Year of building / Ship Owner /Technical Manager etc.

Final documents, drawings /Modification drawings etc.

Device and equipment technical data

Data from visiting and servicing the ship

Control and monitoring equipment /Main equipment; ACB etc.

Service report / Inspection repair history /Parts replacement history

Ac ces s toD ATABASE

Lifecycle support
Service diagnosis

We provide diagnosis to propose appropriate service
using the device and equipment technical data forlong-term safe operation.

Remote technicalsupportWe continue to provide troubleshooting, parts supply,
replacement support, etc. remotely for emergency
cases until the failure is resolved.

Lifecycle
management

We propose necessary inspection, parts supply, replacement
and retrofit based on lifecycle taking into consideration life
span and usage period of the products when the ship is in dock
【TERATEC】【TERATEC】

Search detailed product information oftarget ship

Search past data of target ship

Access
Ship s e r v ic e
D ATA BASE

【 Global Service Network 】
We provide services from our hubs around the world.
Customer

Service provision

Customer

Service diagnosis /Lifecycle managment

Remote technical support

We perform product diagnosis thenrecommend the appropriate service

We also provide remote technical support in theevent of any product problems or failureAs professionals who deal with power
distribution control, we demonstrate our technicalcapabilities in every field site in the world.
Basic stance on service［High Technology］［Providing Security］

Response from engineers familiar withspecialized fields
such as periodic inspection, repair
and retrofit etc.

We work with manufacturers to provide
lifecycle services.

［Reliable Price］

Respond to requests［ fromall over the world ］

By directly affiliating with the manufacturer,
we provide lifecycle services
at a reliable low price.

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We serve a wide area of the world fromour bases around the globe.

Our motto is "safety", "security", and "peace of mind" and we provide high quality services from thecustomer's perspective.
We are committed to safe work and zero electrical accidents with respect for people, things, and property.
We are a service company directly affiliated with the manufacturer, and as new products are developed, wewill continue to provide optimal services.
Centering on Teratec as the control center, overseas and domestic service companies directly affiliated withthe manufacturer will cooperate to provide global service support.

Contribution to SDGs
● Our technology of shipboard electrical equipment inspection and maintenance providesretrofit and renewal of equipment and devices.
By doing so through various service works, we contribute to the prevention of accidents andimprovement of electrical energy efficiency.

● We will continue to secure and develop professional human resources who support hightechnology and service quality.

L i f e c y c l e S o l u t i o n - Our services line up -12
34

All products, systems and equipment have a limited lifespan.
● Deterioration of the product itself through use● Production discontinuation of parts used
We carry out periodic inspections and maintenance to extend the life of the equipment by early detection andreplacement of defective parts. In addition, in preparation for long-term use, we propose modification work
including retrofitting to new models.

When visiting and a ship, we carry out work with the motto of safety and security based on the environment
onboard the ship. Along with the service report, we give you accurate maintenance advice.
We have a database of product drawings, documents, and service history for each ship. We propose aservice plan based on any discontinued model information and years elapsed.
Utilizing the abundant knowledge and experience that we have built up, we are actively working to expand
remote maintenance services and are striving to further improve lifecycle services.

S E R V I C E

12M E N U

Medium Voltage System Periodic
Inspection
Low Voltage System Periodic
Inspection● We take advantage of regular inspection periods to inspect

existing products in an efficient and systematic manner.
As specialists in power distribution and control systems andequipment, we replace aging parts for major components.
We also offer a variety of product lifecycle solutions to reduce
the risk of ACB (Air Circuit Breaker), PMS (Power ManagementSystem) and AMS (Alarm Monitoring System) failures.

● In order to enable continued systems operation, we propose

maintenance plans that deliver reductions in total maintenancecosts and extend product life.

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Onboard Repair of Medium
Voltage System
Onboard Repair of Low Voltage
System

● Utilizing maintenance data, experienced engineers

give advice on solving various problems. Remotetroubleshooting also supported.

● In the event of an emergency, we dispatch anengineer to promptly repair and give advice bymaking full use of our well-honed five senses andabundant experience and knowledge.

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Variousmodification

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Total commissioning of power
distribution and control system

If a specification change is required such as
an increase of the load on the ship, additionof alarm points and so on, we will propose
the optimum modification plan to meet therequirements. We pay close attention to theship schedule and carry out planned andefficient modification work.

We provide total commissioning services onboard in collaboration with other systemmanufacturers.

9Overhaul oflanded ACB

Working

TestWe carry out disassembly,maintenance, replacement ofinternal parts and operation testat Teratec factory.

Evaluationand testing1011

We carry out electrical tests, mechanicalfunction tests and EMC tests to check thecondition of products and parts.
At our headquarters (Terasaki Japan) we canperform quantitative evaluations using ananechoic chamber or a shielded room.

We supply all Terasaki products and parts,
Spare parts supply aswell as parts from other companies.

Various ACB parts

Marine Computer Ⅱ

Multi Functional Synchronizer

Process Control Unit Ⅱ〈Training center〉

Crew training● We provide you with "Training of medium

voltage electrical equipment forengineers". This training is based on theSTCW Convention, adopted in 2010 asamended and issued in January 2012.

【Training menu line-up】

STCW - Compliant courses█ General training courses███Product training courses

On-board training courses● You can also carry out training on basic knowledge of Terasaki products and product operation.