INFORMATION MANUAL FOR EXHIBITORS - RULES FOR SHIPPINGMATERIAL, ASSEMBLY AND DISASSEMBLY OF STANDS
In order to facilitate your participation in the commercial exhibition and the sending ofmaterial for the IBC-2024, to be held from July 21 to 27, 2024, we are pleased to send you
technical and regulatory information.
Carefully review the IFEMA regulations HERE
The information we send is useful to know times and days of receipt of goods, as well as
exhibition hours.
Important dates:June 18, 2024
Last day to send the stand plan with the preferred locations of the technical services thatyou have contracted through the webstore. Please send the email to the Technical
Secretariat Department - stecnica@ifema.es.
July 11, 2024
First day on which last minute rental prices will be applied. If you contract services fromthe Catalog after the indicated date, a 25% supplement will be applied to the prices of theservices. After this date and for technical reasons, there will be services that will not be
available and if you wish to contract them under the supervision of the technicians, youmust contract them directly at the IFEMA MADRID Exhibitor Service Office.

1.

SHIPPING OF EXHIBITOR MATERIAL: RECEPTION

All merchandise must be processed through the IFEMA website with the logistics supplier,
who can assist you with the shipping, reception and storage of any merchandise. NO
GOODS CAN BE SHIPPED DIRECTLY AT YOUR OWN ACCOUNT AS IT WILL NOT BERECEIVED.
Tel. +34 91 330 51 77
ifema.madrid@dbschenker.com
www.dbschenker.com/es

2.

ASSEMBLY AND DISASSEMBLY OF STANDS

Stand Assembly/Disassembly Schedule:
The stands will be assembled by the company SERVIS and you can access your space
once all the stands are installed and delivered from:On Sunday, July 21 at 9:00 am
BEFORE THIS DATE IT IS NOT POSSIBLE TO ACCESS THE STANDS.

The stands must be dismantled once the congress ends AND AFTER THE CARPET ISREMOVED. Exhibitors can begin removing merchandise with machinery an hour and ahalf after the close of the congress.
•Saturday, July 27, starting at 7:30 p.m., the disassembly with machinery begins
and needs t be finish at 9:30 p.m.

During assembly and disassembly, it is MANDATORY to use safety equipment in order toaccess the pavilion: helmet, safety shoes and vest. Good environmental practices will berespected, the waste generated must be deposited in its corresponding containers.
For any questions you can contact:
ibc24@servisgroup.es
3.

SPACE AND HEIGHTThe space of each stand is 3x3 meters. Both the back of the stands and the sides can becustomized through the service offered in the IFEMA webstore at ibc24@servisgroup.es
You can check its location on the stand distribution plan that appears on the conference
website:https://ibcmadrid2024.com/index.php?seccion=commercialExhibition2&subSeccion=commercialExhibitionPlan

4.

ESSENTIAL: ACCREDITATIONS FOR ASSEMBLY AND DISASSEMBLY PERSONNEL

You will not be able to access at any time before, during or after assembly without
accreditation. If you wish to access your stand during assembly and disassembly You must
access at all times with the exhibitor accreditation that we will give you at the Technical
Secretariat for exhibitors.
5.

TRADE EXHIBITION SCHEDULES

The hours of the commercial exhibition will be:•••••••

6.

Sunday, July 21 from 12:00 p.m. to 7:00 p.m. It will be possible to finalize detailsof setting up the stands and remember that from 7:00 p.m. the commercial
exhibition closes and gives way to the opening ceremony of the congress.
Monday, July 22 from 9:00 a.m. to 7:55 p.m.
Tuesday, July 23 from 9:00 a.m. to 7:55 p.m.
Wednesday, July 24 from 9:00 a.m. to 6:00 p.m.
Thursday, July 25 from 9:00 a.m. to 7:55 p.m.
Friday, July 26 from 9:00 a.m. to 7:55 p.m.
Saturday, July 27 from 9:00 a.m. to 5:00 p.m.

EXHIBITORS

It is essential that exhibitors carry their accreditation throughout the congress since
without it the IBC controllers will not allow them access to it. They will be able to pick it
up at the authorized place of the Technical Secretariat.

7.

ELECTRICAL POWER

Each exhibitor will automatically have a 130 W/m² electrical connection in the space and1 socket. It is a basic electricity to connect a computer or a mobile phone or a TV that you
wish to hire. If you contract a service with the catering that includes a coffee maker or
refrigerator or any appliance, you must confirm with Servis ( ibc24@servisgroup.es )whether the power included is sufficient.
Example: If you have a space of 9 m2, you will have 9 x 130 W = 1,170 W = 1.17 kW.
If you need more power or an additional plug, you must request it through the webstore
in Services/Electricity. YOU MUST SEND A DRAWING ONE MONTH BEFORE TO CONFIRM
WHERE YOU WANT THE INSTALLATION. If it will not be installed where it is decided andthen changing it will have an additional cost.
Please note that, if you request extra electricity, you must also contract the additional
panels and plugs through the webshop since the extra electricity consumption does notinclude the installation of panels or other services.
Electrical Connection Packages + Panel + Certification: These packages include adistribution panel (with several KW options available) plus the corresponding Madrid
Electrical Installation Certificate.
If you select this option, the contracted distribution board will be installed at thebeginning of assembly in the location indicated on the stand plan sent to IFEMA.

ibc24@servisgroup.es
customerservice@ifema.es

8.

CATERING SERVICE

If you wish to hire a service for your stand, you must do so directly with the selectedcaterer; no external supplier of this service will be permitted.
https://cateringdomenico.com/trabaja-con-nosotros/
events@domenico.com
Tel: 91 535 0890
9.

FURNITURE

You can hire the furniture you want at the stand from the webstore where you can see
the catalog and add it to the cart.
You can also bring your own furniture, but you must contract its reception through thewebsite with the logistics supplier directly. Logistics cannot be managed with a supplierexternal to IFEMA.
DB Schenker.
Tel. +34 91 330 51 77
ifema.madrid@dbschenker.com
www.dbschenker.com/es

10.

INTERNETIf you want to have a dedicated Internet cces at your booth you need to contract itthrough Telecommunications and IT for your stand, you can do so through your username
in the webstore.

11.

FREE FLOOR STAND / DESIGN

Although the IBC offers the modular structure included in the price of the stand space, ifyou wish to hire a free or designed stand you can do so and contract the design andconstruction services with the company of your choice and contract the stand services
with IFEMA.

Only freely designed stands can hang something from the ceiling, who will take into
account that the placement of all installation points is carried out by IFEMA, and thesepoints will be available to exhibitors and builders from their first day of assembly in thevenue.
The design and construction company of the stand must send the rigging project to
IFEMA ( inspeccion.rigging@ifema.es ) in accordance with the Rigging Standards athttps://www.ifema.es/en/doc /rigging-regulations---recinto-ferial/rigging-recintoing.pdf . .
rigging certification requests with this completed form:
https://www.ifema.es/en/doc/request-rigging---recinto-ferial/solicitud-riggingrecinto-ing.pdf .
The prices of these rigging points include inspection fees and are available in the IFEMA
online store. To avoid delays in the rigging procedure, rigging points can be requested at
the same time the project is submitted for approval.

12.

MODULAR STAND – CUSTOMIZATION AND GRAPHICS

With the selection of the stand, we offer a closed model of modular stand for the 3x3m
stand spaces, carpet and you can customize the walls and fronts of the same by hiring
printing services through the webstore in book services, stand complements and anyquestions should be directed to ibc24@servisgroup.es.
IT IS NOT PERMITED: TO HANG, STAPPLE OR STICK ANYTHING IN THE WALLS OR
STRUCTURE OF THE STAND.

13.

AUXILIARY STAFF

If you wish to hire the hostess service, it is essential that in order to hire it through thewebsite you take into account:- schedule- position to perform- number of hostesses.
-Language.

14.

CLEANING

A basic cleaning services is included in you stand .If you need to hire additional cleaning
services for your stand, you can do so through the webstore, indicating the type ofcleaning and number of repetitions per day.

15.

WAREHOUSEMENThe Congress will NOT have a basic general warehouse management service for allexhibitors. There will be an individual warehouse porter service to help exhibitors
replenish the material on the stands and if you wish you must hire them.

16.

TROLLEYS, PALLET TRUCKS AND OTHER LIFTING VEHICULES.

The logistics supplier has mechanical resources for rent for the transportation of material.
If an exhibitor wants a personalized service, they can contract it through the webstore
with their username and password and assign it to their stand.

17.

WAREHOUSE SPACE REQUIREDTher will not be a warehouse for exhibitors' material. Therefore, each exhibitor must hire
the space they need to guarantee the location of the material with the logistic suplier:
DB Schenker.
Tel. +34 91 330 51 77
ifema.madrid@dbschenker.com
www.dbschenker.com/es18.

STAND SECURITY

It is the company's responsibility to hire a security service during the assembly, thedevelopment of the event and the disassembly. There will be no surveillance of thestands or storage spaces, which will remain open during business hours.
The Organization is not responsible for the security of the stands, nor the material they
contain or that is stored in their premises. The surveillance of each stand is, therefore, theexclusive responsibility of each exhibitor.
If you need to hire security, request it through the webstore.

19.

DISASSEMBLY OF STANDS AND REMOVAL OF MATERIAL

The dismantling of the structure and the contracted services is carried out by the sameassembly company, but if you need the storage of any material, it must be contracted
from the logistics supplier through the webstore.

20.

CONTACT PERSONS IN THE TECHNICAL SECRETARIAT.
Contact person
Aura Dominguez

e-mailadominguez@fase20.com

Mobile639 134 467

RULES OF PERFORMANCE•••

The Organizing Committee reserves the right to request the cessation of thetemporary activity of the stand for the opening and/or closing ceremony.
The people who attend the stand will be able to carry out their activity within thesession hours established in the congress program.
Especially noisy devices, televisions or any audiovisual system that disturbs therest of the exhibitors due to their noise or excessive lighting cannot be installed.

Important note: these standards are based on those required by the BEC andconsequently the organization cannot alter them without its express authorization.