The Management

Strategic Highlights

Special Feature

SECOM Today

Financial Review

Financial Section

STRATEGIC HIGHLIGHTS

Services begin in New ZealandIn New Zealand, we acquired a new subsidiary, subsequently renamed
Secom Guardall NZ Ltd. that boasts an overwhelming share of
the local market for security services for major financial institutions
and retail chains. Today, Secom Guardall NZ is leveraging a broad­service menu—which combines its specialized maintenance andinspection services with our distinctive on-line security systems—
and the extensive subscriber baseit shares with neighboring Secom
Australia Pty. Ltd., to promote thebroad ­acceptance of SECOM-style­security services.

Total Support Service of Emergency
Management is launched

Next-generation on-line security system
is developed

Capitalizing on the comprehensive strengths of Group
companies in this field, we launched Total Support
Service of Emergency Management, which encompasses assistance with the formulation of BCPs and,in the event of a disaster, full support at the time ofoccurrence, prompt ­initial response services and helpwith recovery.

By leveraging our sensor, image recognition andpersonal identification technologies, as well as
our remote monitoring
expertise, we developed
a new on-line security
system that eliminates
the need for someone tomanually turn the system
on and off, thus facilitating around-the-clockmonitoring whether or
not anyone is on thepremises.

SECOM Remote Monitoring for Seniors
is ­introduced
In response to rising demand for services that
help monitor the safety and wellbeing ofseniors living alone and respond appropriately
when needed, we introduced SECOM RemoteMonitoring for Seniors, which enables subscribers to bundle services provided by Groupcompanies Secom
Medical System Co.,
Ltd. and Secom
Home Service Co.,
Ltd. with an alarmsystem that alerts
a SECOM control
center in the eventof a problem.

U.K. subsidiary acquires providerof security services for financialinstitutions
Secom plc, in the United
Kingdom, took steps toenhance its security services
for financial institutions,which demand superior­technological ­capabilities
and responsiveness.

2011

Sales of SECOM Home Security
G-Custom begin
This convenient new residential security
system combines features of SECOM Home
Security, which emphasizes crime prevention and fire protection, with data storagefor important personal data and information
on services offeredsubscribers by Group
companies and otherselected providers,among others.

April

DecemberJanuary

November

Nittan joins the SECOM Group

September
November

June

June

MarchJuly

SECOM Home Health Care Center
Kugayama is established
Located in Suginami-ku, Tokyo, this facility provides a full range of services thatcombine conventional home nursing withhome personal care, in cooperation with
community medical care facilities.

Corporate organization is revised
With the aim of integrating and streamlining security and related services, weabsorbed security and equipment installationand maintenance subsidiary Secom Techno
Service Co., Ltd.

Pasco secures rights to distribute
image data from the Pléiades
high-resolution optical satellite
Subsidiary Pasco Corporation secured rights
to send requests directly to Pléiades, aFrench high-resolution observation satellite, as well as to receive image data directlyfrom the satellite for sale to its customers.
Focusing on the impact of disasters andenvironmental change, Pasco will continue
working to swiftly acquire and provide satellite image data, as well as to reinforce its
operating foundation, with the aimof expanding its
satellite imagebased geospatial ­informationbusiness.

2012March

Company is established to offer­comprehensive lifestyle support services
In April 2012, Kurashi-TEL Co., Ltd., beganoffering Seikatsu Tasuke, a comprehensive suiteof lifestyle support services, in major urbanareas. These services encompass everythingfrom assistance in resolving minor concernsthat arise in everyday life to the development offorward-looking
plans that help
ensure worryfree lifestyles, allof which can beaccessed simply
by telephoning
the company’s
call center.

Reflecting our belief—arising from lessons
learned in the wake of the Great East Japan
Earthquake—in the need to urgently develop
next-generation fire and disaster protection
systems, as well as to accelerate our cultivationof overseas markets, we acquired Japanese fire
protection services firm LIXIL NITTAN, which wassubsequently renamed Nittan, thereby reinforcing our fire protection business.

Next-generation surveillance camera
system is developed
Given expanding needs for surveillance camera systems and telecommunications infra­
structure improvements, we took advantage
of our accumulated know-how in security­services and information security to develop
a next-­generation surveillance camera system.
With this system, camera images are stored ata Secure Data Center, eliminating the need forsubscribers to have their own image storage
equipment.

©DLR

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SECOM Annual Report 2012

SECOM Annual Report 201211