Corporate
SECOM’s CSR
SocialResponsibility
4Basic policies

4Strategic CSR: Addressing

4Basic CSR: Earning the

Our strategic CSR initiatives emphasize
capitalizing on the principal sourcesof our competitiveness, namely, ourtechnologies, human resources, andoperational and control structure, andon our ability to make effective use ofBig Data, made possible by our networkof data center facilities, which underpins
our business infrastructure. Guided by
the ALL SECOM concept, which focuses
on rallying Group strengths, we continue to allocate management resourcesin line with three key themes—security,a super-aged society and disaster
preparedness/BCP/environmental
preservation.

As a company that seeks to provide
safety and peace of mind, we recognize
the importance of ensuring that both
our corporate philosophy and our business conduct are correctly understoodand positively evaluated by society,thereby assuring that our stakeholders
continue to see us as a trusted partner.
To this end, we have always adhered tostringent internal standards for compliance and risk management that exceed
those mandated by laws and regulationsin Japan.

evolving social imperatives

Having always acknowledged theimportance of ensuring sustainability forourselves and for society, we actively
seek to promote CSR in all aspects ofour operations, allowing us to• contribute to society through ourbusiness activities;• identify and cultivate businesses
that enable us to fulfill ourresponsibility to contribute tosociety; and• drive ongoing innovation.
We promote a variety of CSR
initiatives, which we classify as either“strategic” or “basic.”

trust of stakeholders

Guided by the ALL SECOM concept, we are working to provide safety and peace of mindand to make life more comfortable and convenient by
responding to social imperatives and helping to resolve everyday concerns
Strategic CSR: Addressing evolving social imperatives
Super-aged society
Data Center

Disaster preparedness/BCP/
environmental preservation

Security

Basic CSR: Supporting SECOM businesses and earning the trust of society
Consumer issues

Human rights and labor practices
Community involvement and development

Environment

Fair operating practices

Organizational governanceCommunication with stakeholders
Shareholders andinstitutional
investors

30Customers

SECOM Annual Report 2016

Employees

Suppliers

Communities

Media

Localgovernments

Nonprofit andnongovernmentalorganizations

We have aligned our basic CSR initiatives with ISO 26000, the international
standard for social responsibility. Taking
into account the key areas of focus outlined in ISO 26000, we have identified
and continue to emphasize efforts in thefollowing categories.
Consumer issues
To ensure the quality of our services
is consistently worthy of the SECOM
name, we have established a frameworkin our security services business that
ensures exceptional safety and reliability
across all processes, from R&D throughto maintenance, and conduct practicaltraining for employees that aims toenhance their know-how and skill levels.
We work to further enhance service
quality by paying heed to feedback
received by SECOM customer ­service
centers, as well as by speaking directly
to customers.

aspect of corporate management andprovide training aimed at enhancing
employees’ understanding thereof.
We also place a priority on ensuringsafety and a favorable work-life balancefor our employees. Accordingly, we
have put in place generous health­management and leave programs.
Environment
In the belief that protecting the environment is essential for our ability to provide security and support comfortable
lifestyles, we continue to promoteawareness of our environmental philosophy, which is to incorporate consideration for the environment into allareas of our operations, and our basic
environmental policy among all employees. We are also implementing measures
aimed at addressing such key issues as
global warming and resource depletionand ensuring our operations conformwith pertinent laws and regulations.

Training for employees to enhance know-how
and skill levels

Fuel-efficient SECOM service vehicle

Human rights and labor practices
In line with our belief that creating
working environments conducive to job
satisfaction and helping employees fulfill
their potential are key to driving growthfor SECOM, we have established avariety of unique employee training programs designed to maximize individual
talents and hone skills. We recognize
respect for human rights as an essential

Community involvement anddevelopment
We recognize contributions to the community through the provision of safety
and peace of mind, as well as throughthe creation of employment opportunities and support for local development,
as an important responsibility. To thisend, we promote a variety of efforts
designed to contribute to communities.

Corporate Social Responsibility

4Basic CSR initiatives
These include offering programs for­children, women and seniors designed
to raise crime prevention awareness.

Safety class for children

Fair operating practices
Efforts to strengthen our cooperation
with suppliers, as well as to promotemutual understanding and compliancewith laws and regulations, have enabled
us to create a solid framework for providing high-grade services and systems.
We also work to promote awarenessof key components of CSR, including thesafeguarding of human rights, ensuringindustrial safety and employee wellbeing, and protecting the environment,
across our entire value chain.
Organizational governanceTo increase the efficiency and transparency of management practices, thereby
allowing us to consistently increase ourcorporate value, we have taken steps toenhance our corporate governance system, including the appointing of independent outside directors. We are also
promoting decisive management-led
efforts to strengthen our complianceframework and improve disclosure.

SECOM Annual Report 201631