SECOM TODAY

Driving the Social System Industry ForwardF

rom its origins as Japan’s first provider offocused on expanding sales of mainstay security

security services, SECOM has developed aservices and products for the commercial and homebroad spectrum of businesses in its quest to deliver

security markets—efforts that supported a solid

integrated products and services that contribute

improvement in results. Net sales and operating

to a society free of apprehension. Today, ourrevenue in each segment surpassed the prior period

operations encompass security, medical, insurance,

as we drew on capabilities to develop innovative

information and GIS services.

new offerings. Overseas, business expansion

The perception of criminal activity has worsenedin recent years. The nature of crimes and thesource of customers’ unease have shifted fromaccelerated in Asia, particularly in the PRC,
which continues to see rapid economic growth.
SECOM’s mission is to realize its Social Systemworrying about break-ins when they are absent toIndustry vision by creating services and systems

fears of forced entry while they are at home.

and offering them in comprehensive, integrated

Japan’s new Personal Information Protection Law,

packages that deliver security, convenience andwhich came into effect on April 1, 2005, has

comfort to commercial enterprises, households andexpanded customers’ awareness of security toindividuals. To this end, we continue to drive thisinclude information as well as money and tangible

vision forward by broadening the scope of ourassets.

operations and pursuing new challenges to achieve

In this environment, SECOM is focusing on theongoing growth. In the following pages, we present

development and timely introduction of services

a summary of our business performance, followed

and products that respond to emerging customer

by a look at recent activities and an in-depth review

needs. In the year ended March 31, 2005, weof our financial results for the period under review.

SECOM CO., LTD.

ANNUAL REPORT 2005 5

RESULTS BY
SEGMENT

Percentage of consolidated net
sales and operating revenue**Excluding intersegment transactions

Security Services

Medical Services

69.2%

6.3%

In the year ended March 31, 2005, net sales and operating revenue in the
security services segment increased 4.0%, to ¥382.4 billion, and accounted
for 69.2% of consolidated net sales and operating revenue, compared with
71.0% in the previous period. Electronic security services, comprising commercial and home security and large-scale proprietary systems, generated revenue of ¥271.9 billion. Other security services, which include static guard andarmored car services, provided revenue of ¥56.8 billion. Merchandise andother contributed revenue of ¥53.7 billion.
• Commercial and Home Security
Centralized (on-line) security systems are configured with on-site sensors andcontrollers that detect intruders, fires and equipment malfunctions. These arelinked by telecommunications circuits to SECOM control centers, where they
are monitored around the clock. When an emergency occurs at a customer’s
premises, the information is transmitted to our control centers, which notify
emergency response personnel to take the appropriate measures and whennecessary notify the police or fire department.

In the medical services segment, net sales and operating revenue rose 64.0%,

Solid results in the year ended March 31, 2005, were mainly attributable toto ¥34.7 billion, and constituted 6.3% of consolidated net sales and operating

efforts to enhance home nursing, pharmaceutical dispensing and delivery, andrevenue, compared with 4.1% a year earlier.

other home medical care services. During the period, we commenced con-

Our medical services business encompasses home medical services, remote

4.8%

Insurance Services

To ensure the quality of our services, we have established an integrated
process that enables us to maintain control of every aspect of our services,from the research and development of centralized systems and equipment tomanufacturing, sales and marketing, installation, round-the-clock monitoring,
emergency dispatches, and maintenance and repairs.
• Large-Scale Proprietary Systems
Our large-scale proprietary systems are self-contained, facilitating monitoringat the subscriber’s premises, rather than remotely, through a combination of
on-site patrols and electronic security and equipment management systems.
• Static Guard Services
Static guard services are staffed by highly trained security professionals forsituations that require human judgment and flexible responses.
• Armored Car Services
We provide professional armored car services for the transport of cash andother valuables, such as stock certificates.

Royal Life Tama, SECOMFORT will offer full-time personal care services. Other

sales of medical equipment, the operation of nursing homes, personal careefforts to expand our nursing home business included the development of ourservices and real estate leasing for medical institutions.

Alive Care Home series.

Net sales and operating revenue in the insurance services segment advanced

residential fire insurance policy; New SECOM Anshin My Car, a comprehensive

12.4%, to ¥26.5 billion, and accounted for 4.8% of consolidated net sales andautomobile insurance policy; and MEDCOM, an unrestricted cancer treatment

operating revenue, compared with 4.6% a year earlier.

policy that covers the portion of costs normally borne by the patient for all kinds

We continue to develop and offer unique policies that draw on synergies

During the period under review, we stepped up efforts to market centralized
systems to commercial security customers. These include SECOM AX, which
employs advanced image monitoring, and the versatile SECOM DX on-line
security system, which supplies on-site image display screens for access
control. Reflecting increasing awareness of the need to protect more than justcash and other tangible assets, we also recorded brisk sales of access-control
and CCTV systems. In the home security market, efforts focused on expanding
sales of the SECOM Home Security system and marketing products designed
to prevent crimes.

struction of the SECOMFORT series of nursing homes. Like existing facility

image diagnosis support services, electronic medical report (EMR) systems,

between insurance and other businesses, notably security and medical services.

• Merchandise and Other
Merchandise includes access-control systems, closed-circuit television (CCTV)
systems, automated fire detection and extinguishing systems, and internaland external monitoring systems that can be used alone or connected toon-line security systems. We also offer COCO-SECOM mobile security services.

of treatments. Sales of MEDCOM progressed well, aided by new sales channels
gained through an alliance with a major Japanese life insurance company.

In the period under review, we continued to market the Security DiscountFire Policy, designed for commercial subscribers; SECOM Anshin My Home, a

Net sales and operating revenue in the information and communication relatedInformation andCommunication Related
and Other Services

6 SECOM CO., LTD.

ANNUAL REPORT 2005

19.7%

and real estate leasing.

condominiums developed with an emphasis on security. In real estate leasing,and other services segment rose 3.4%, to ¥108.8 billion. This was equivalent

In information-related services, we continued to focus on cyber security

we reviewed our portfolio in response to market conditions and at the same

to 19.7% of consolidated net sales and operating revenue, compared withand information network system operation services. In the area of GIS services,time expanded property management services for office buildings and other

20.3% a year earlier.

we stepped up marketing of PasCAL, a comprehensive service for the publiccommercial premises.

This segment encompasses cyber security, information network system

sector, and the MarketPlanner series of area marketing and store location

operation and other information-related services; GIS services; real estate

support tools for the private sector. In real estate development and sales,development and sales, primarily of attractive, secure condominiums;

we focused on developing and marketing the Glorio series of attractive

SECOM CO., LTD.

ANNUAL REPORT 2005 7

RESULTS BY
SEGMENT

Percentage of consolidated net
sales and operating revenue**Excluding intersegment transactions

Security Services

Medical Services

69.2%

6.3%

In the year ended March 31, 2005, net sales and operating revenue in the
security services segment increased 4.0%, to ¥382.4 billion, and accounted
for 69.2% of consolidated net sales and operating revenue, compared with
71.0% in the previous period. Electronic security services, comprising commercial and home security and large-scale proprietary systems, generated revenue of ¥271.9 billion. Other security services, which include static guard andarmored car services, provided revenue of ¥56.8 billion. Merchandise andother contributed revenue of ¥53.7 billion.
• Commercial and Home Security
Centralized (on-line) security systems are configured with on-site sensors andcontrollers that detect intruders, fires and equipment malfunctions. These arelinked by telecommunications circuits to SECOM control centers, where they
are monitored around the clock. When an emergency occurs at a customer’s
premises, the information is transmitted to our control centers, which notify
emergency response personnel to take the appropriate measures and whennecessary notify the police or fire department.

In the medical services segment, net sales and operating revenue rose 64.0%,

Solid results in the year ended March 31, 2005, were mainly attributable toto ¥34.7 billion, and constituted 6.3% of consolidated net sales and operating

efforts to enhance home nursing, pharmaceutical dispensing and delivery, andrevenue, compared with 4.1% a year earlier.

other home medical care services. During the period, we commenced con-

Our medical services business encompasses home medical services, remote

4.8%

Insurance Services

To ensure the quality of our services, we have established an integrated
process that enables us to maintain control of every aspect of our services,from the research and development of centralized systems and equipment tomanufacturing, sales and marketing, installation, round-the-clock monitoring,
emergency dispatches, and maintenance and repairs.
• Large-Scale Proprietary Systems
Our large-scale proprietary systems are self-contained, facilitating monitoringat the subscriber’s premises, rather than remotely, through a combination of
on-site patrols and electronic security and equipment management systems.
• Static Guard Services
Static guard services are staffed by highly trained security professionals forsituations that require human judgment and flexible responses.
• Armored Car Services
We provide professional armored car services for the transport of cash andother valuables, such as stock certificates.

Royal Life Tama, SECOMFORT will offer full-time personal care services. Other

sales of medical equipment, the operation of nursing homes, personal careefforts to expand our nursing home business included the development of ourservices and real estate leasing for medical institutions.

Alive Care Home series.

Net sales and operating revenue in the insurance services segment advanced

residential fire insurance policy; New SECOM Anshin My Car, a comprehensive

12.4%, to ¥26.5 billion, and accounted for 4.8% of consolidated net sales andautomobile insurance policy; and MEDCOM, an unrestricted cancer treatment

operating revenue, compared with 4.6% a year earlier.

policy that covers the portion of costs normally borne by the patient for all kinds

We continue to develop and offer unique policies that draw on synergies

During the period under review, we stepped up efforts to market centralized
systems to commercial security customers. These include SECOM AX, which
employs advanced image monitoring, and the versatile SECOM DX on-line
security system, which supplies on-site image display screens for access
control. Reflecting increasing awareness of the need to protect more than justcash and other tangible assets, we also recorded brisk sales of access-control
and CCTV systems. In the home security market, efforts focused on expanding
sales of the SECOM Home Security system and marketing products designed
to prevent crimes.

struction of the SECOMFORT series of nursing homes. Like existing facility

image diagnosis support services, electronic medical report (EMR) systems,

between insurance and other businesses, notably security and medical services.

• Merchandise and Other
Merchandise includes access-control systems, closed-circuit television (CCTV)
systems, automated fire detection and extinguishing systems, and internaland external monitoring systems that can be used alone or connected toon-line security systems. We also offer COCO-SECOM mobile security services.

of treatments. Sales of MEDCOM progressed well, aided by new sales channels
gained through an alliance with a major Japanese life insurance company.

In the period under review, we continued to market the Security DiscountFire Policy, designed for commercial subscribers; SECOM Anshin My Home, a

Net sales and operating revenue in the information and communication relatedInformation andCommunication Related
and Other Services

6 SECOM CO., LTD.

ANNUAL REPORT 2005

19.7%

and real estate leasing.

condominiums developed with an emphasis on security. In real estate leasing,and other services segment rose 3.4%, to ¥108.8 billion. This was equivalent

In information-related services, we continued to focus on cyber security

we reviewed our portfolio in response to market conditions and at the same

to 19.7% of consolidated net sales and operating revenue, compared withand information network system operation services. In the area of GIS services,time expanded property management services for office buildings and other

20.3% a year earlier.

we stepped up marketing of PasCAL, a comprehensive service for the publiccommercial premises.

This segment encompasses cyber security, information network system

sector, and the MarketPlanner series of area marketing and store location

operation and other information-related services; GIS services; real estate

support tools for the private sector. In real estate development and sales,development and sales, primarily of attractive, secure condominiums;

we focused on developing and marketing the Glorio series of attractive

SECOM CO., LTD.

ANNUAL REPORT 2005 7

Commercial Security Services

Responding to Major
Transformations in
Security NeedsAs the state of public safety has worsened

introduced this system as part of a businessin recent years, security needs are

and capital alliance with one of Japan’s leading

rapidly shifting from simple nighttime protection to all-day, 24-hour protection. SECOM has

8 SECOM CO., LTD.

providers of shoplifting prevention systems.
The recent deterioration in public safety has

responded swiftly to this change by introducing

also affected schools. Break-ins and crimes

the Electronic Article Surveillance (EAS)

committed by unauthorized entry are changing

shoplifting prevention system, which can be

the security needs of educational facilities.

integrated with on-line security to provide

Until now, SECOM has responded to schools’

stores with 24-hour security, enabling store

security needs with on-line security systems,

operators to achieve seamless protection dur-

including remote imaging security systems. To

ing daylight operating hours, late-night operat-

combat the increasing seriousness of campus

ing hours and closed periods. This system cancrime, however, we have introduced SECOM

also be linked with SECOM IX, a security system

School Security, a total security service specifi-

for commercial facilities with remote imaging

cally designed to protect schools. This service

features, and CCTV systems for added security.

integrates COCO-SECOM mobile security ser-The EAS shoplifting prevention system isvices with integrated circuit (IC) tags, creating

proving effective in halting recent increases in

a comprehensive management system for con-child-perpetrated shoplifting incidents, as well

firming school attendance and ensuring theas in stemming losses by storekeepers. SECOM

safety of routes taken by students on their way

ANNUAL REPORT 2005

CCTV system

SECOM Robot X

to and from school. To ward off intruders, wecameras are there.” This created an opportu-

install surveillance cameras at the school gatesnity for us to market a CCTV system that takes

and entrances as well as intercoms linked to

privacy concerns into account. This system fea-

electronic locks, and we patrol the grounds

tures a restricted area located in the adminis-

with static guards and SECOM Robot X, an out-

trative offices of a neighborhood shopping

door surveillance robot. We are now marketing

thoroughfare. The restricted area, which is

SECOM School Security to schools aroundequipped with a video recorder that allows

Japan to provide an environment in which

recorded images to be viewed, can only be

children can study safely.

accessed with a key and card. Because it only

The transformation in security needs is also

allows the viewing of images when necessary

heightening demand for CCTV systems.

for security reasons, this system offers an

Previously, privacy concerns were a major

effective solution to privacy issues. We are now

obstacle to installing CCTV systems in areas

marketing the system to shopping districts andsuch as shopping thoroughfares. However,public facilities around the country.

CCTV systems have become indispensable toprotecting these areas from criminals and the
shopping public’s perception has swung
around to “feeling safe because the anti-theft

SECOM CO., LTD.

ANNUAL REPORT 2005 9

Commercial Security Services

Capitalizing on Changes
in the Security Market

T

he Personal Information Protection Law,

We believe this new aspect of security will

which came into effect on April 1, 2005,

continue to stimulate demand for various ser-has transformed ways of thinking about cus-

vices from a diverse array of customers. We are

tomer security. Customers who previously

ready to respond to these trends by accurately

thought security applied only to cash and tangi-

grasping customer needs in a timely fashion toble assets because they did not recognize value

develop and offer new products and services

in the information they possessed now regard

that add to our already generous product lines.

information as an asset that must be protected.
Reflecting this change, demand is rising foron-line security systems, access-control systems and CCTV systems. For example, morecustomers are interested in utilizing noncontact
IC card systems and SESAMO IDs fingerprint
identification systems.

10 SECOM CO., LTD.

ANNUAL REPORT 2005

SESAMO IDs

Private Finance Initiatives

S

ECOM has ventured into the private
finance initiative (PFI) field. PFIs are

Illustration of a correctional facility
in Mine, Yamaguchi PrefectureThis project, the first correctional facility to
be built as a PFI in Japan, will involve con-used to develop public infrastructure using

structing facilities capable of housing approxi-

private-sector capital. As our first project, wemately 1,000 first-time inmates on a site of

led a consortium of 12 companies to form theapproximately 28 hectares. Except where theMine SECOM Group, which was awarded theexercise of public authority is required, thecontract to build and operate a correctional

facility will be managed by private-sector partic-

facility in the city of Mine, Yamaguchi

ipants. The scope of SECOM’s work includes

Prefecture.

security systems, static guard services andfacilities maintenance and management, as
well as administrative assistance and support
for inmate work programs.
The Mine SECOM Group was selected
because of the high marks awarded to its effi-

Commercial and Home Security Service
Subscribers by Category

cient and effective security systems, including(At March 31, 2005)

while in transit outside the facility; remotely

COCO-SECOM services, for locating inmates
operated electronic locks; and CCTV systems.
Participating in this PFI, slated to commence inApril 2007, allows SECOM to expand its businessscope while contributing to society by promoting
inmate rehabilitation and revitalizing the local
economy by creating employment opportunities.

Home
Commercial■ Service industries■ Retailing/wholesaling■ Financial services■ Manufacturing■ Government agencies■ Others■ Households

12.5%
9.1%
7.8%
7.5%
6.1%
20.8%
36.2%

SECOM CO., LTD.

ANNUAL REPORT 2005 11

Home Security Services

SECOM Home Security—
Peace of Mind for the HomeS

ECOM has guarded the security of its

have become increasingly pronounced. As a

subscribers’ residences since it launched

consequence, demand for home security and

SECOM Home Security in 1981 as Japan’s firstsafety products has risen. In addition to homeon-line security system with round-the-clock

security systems, SECOM offers an extensive

monitoring of the home for intruders, fires, gas

menu of systems designed to prevent unautho-

leaks and medical emergencies. In providing

rized entry, including External Image Monitoring

SECOM Home Security over the past 24 years,

Services; SECOM Home Camera Systems;

we have built up an impressive infrastructure

SECURIFACE, an intercom system featuring

and know-how that has allowed us to gain thebuilt-in face detection technology; and SESAMO

deep trust of customers for our reliability andHome IDs, a fingerprint identification system,high service standards.

as well as such attractive security products as

Public perception of a worsening crime situ-

12 SECOM CO., LTD.

SECOM Anshin Glass, high-impact breakage-ation in residential areas has shifted demand

resistant window glass with built-in sensors.

for home security from services that protect theSuch offerings continue to attract customers

home when occupants are absent to those thatseeking to enhance protection of their homes.

protect occupants from forced entries when

Reflecting the rising incidence of crimes

they are at home. Since such crimes may

targeting homes in Japan, the market for home

involve several perpetrators and place thesecurity services is expanding to encompass

occupants’ lives in jeopardy, customer fears

an increasingly broad range of customers.

ANNUAL REPORT 2005

SECOM Home Security

SECOM Shop outlet

SECOM Anshin GlassSECOM Super Rescue
emergency supply set

SECOM believes it is impossible to compromise

SECOM Home Security and a broad range ofwhen it comes to security and is thus commit-

security products on display, allowing cus-

ted to providing superior-quality products andtomers to experience a simulated SECOM life-

services. In today’s security environment, whenstyle and consult with a security advisor about

people fear forced entries even when they are

their household security needs. We plan toat home, we believe it is essential to have a sys-

continue expanding our SECOM Shop network

tem that automatically raises an alert when, forto augment our sales capabilities.

example, occupants are on the second floor

We are also opening specialty shops forand something occurs on the supposedly

anti-theft and emergency supply products.

vacant first floor. SECOM Home Security sub-Within SECOM Shop Harajuku, located in ourscribers, who understand this approach, range

headquarters building in Tokyo’s Harajuku

from young women living alone to adults inarea, we have opened the SECOM Selection

their 30s and 40s, families and seniors.

store, which offers approximately 300 types of

SECOM Shop security information stations—anti-theft and emergency supply products.

local shops tailored to the needs of local

Our goal for SECOM Selection is to heighten

markets—are the primary means by whichcustomers’ interest in security and to create

we market security products and services for

new opportunities to introduce security sys-

the home. Each SECOM Shop outlet features

tems. The SECOM Super Rescue emergency
supply set is our first original offering. Major
earthquakes in several regions of Japan haveraised public concern and prompted people
to rethink their preparations for such an event,creating an opportunity for us to develop
this set, which provides relief in the days

Centralized Security Services(2) Alert Emergency Services
and Utilities as Necessary

immediately following a major catastrophe.
These are just some of the ways that we are(2) Alert the SECOM
Emergency Depot

SECOM
Control Center

Fire Dept.

expanding and strengthening our sales networkand tapping the market for home security witha diverse range of services and products thatprovide security and peace of mind.

SECOM
Emergency Depot

Police Dept.
(1) Telephone
Circuit Alert

POLIC
CE
C

Subscriber
Gas Company(3) Dispatch SECOM
Emergency Response Personnel

SECOM CO., LTD.

ANNUAL REPORT 2005 13

Other Security Services

The Ever-Expanding
COCO-SECOM Lineup

14 SECOM CO., LTD.

We launched COCO-SECOM mobile

notably automobiles and motorcycles. Since

security systems in April 2001, a move

then, we have continually added to the menu ofthat expanded our service capabilities fromservices in response to market needs. Today,

security for buildings and structures to security

we also offer services for locating cash andfor people and property on the move, and ourvaluables, safes, automated teller machines

marketing focus from homes and commercial(ATMs) and pets, as well as COCO-SECOM

premises to individual consumers. COCO-

G-Manager, designed specifically for tracking

SECOM services use Global Positioning Systemcommercial vehicle fleets and employees.

(GPS) satellites and cellular telephone base

Approximately half of all COCO-SECOM

stations to pinpoint locations with outstanding

subscriber contracts are for services for locat-

precision. Boasting accuracy of within fiveing people, in particular children and themeters under optimum circumstances, COCO-

elderly. A rise in abductions targeting children

SECOM’s location-positioning technology is said

traveling between home and school has

to be one of the best of its type currently on theprompted concern over the increasing dangers

market. COCO-SECOM services were initiallyfacing children. In response, in the period

developed to locate people and vehicles,

under review we introduced the Olivier

ANNUAL REPORT 2005

Olivier Navirand school bag

PRESAVE school uniform

Navirand line of school bags and the PRESAVE

to locations. On numerous occasions, COCO-

line of elementary school uniforms. Both the

SECOM services have contributed to the pre-school bags and uniforms are equipped withvention or early resolution of missing persons

COCO-SECOM transmitter devices. The school

and missing property incidents, underscoringbags feature a compact device fitted in a small

the essential role these services now play incase attached to the side, making it possible toensuring the security of individuals.

quickly and easily locate the child carrying the
backpack. PRESAVE uniforms allow the insertion of the device into one of a multitude of
pockets, thereby preventing detection by
abductors.
At present, COCO-SECOM subscribers
request searches via the COCO-SECOM website approximately 40,000 times a day, while
our COCO-SECOM Operations Center handles
approximately 300 telephone calls a day on
average. When requested by the subscriber,
emergency response personnel are dispatched

COCO-SECOM Location and Emergency Response System
Request for Search(Telephone/Internet)

GPS Satellite
ll

Notification of Police(If Warranted)

COCO-SECOM
Operations Center

Police Dept.

Positioning
Information

Cellu Telephone
CellularBase Station

Subscriber

POLICEC

SECOM
Emergency Depot

Transmitterr Device(Vehicle-Mounted)
unted)
Transmitter Device(Portable)

Dispatch of Emergency
Response Personnel(If Requested)

SECOM CO., LTD.

ANNUAL REPORT 2005 15

Medical Services

over the future of medical care in Japan arerising. We continue to respond to such concernsby rolling out precedent-setting medical services
that contribute to better care for patients.
Our flagship home nursing services offer
round-the-clock peace of mind for patientsconvalescing at home. SECOM was the firstcompany in Japan to offer full-fledged homenursing services, and the highly skilled andexperienced nurses we employ continue toensure these services are highly evaluatedby patients. We have expanded our nationwide
network of SECOM visiting nurse stations,

Precedent-Setting Home
Medical Services

R

elieving concerns over health and illness

which dispatch nurses to patients’ homes,

is an important part of our commitment

to 33.

to easing people’s anxiety. Underscored by the
rapid aging of Japan’s population, concerns

Providing Peace of Mind

16 SECOM CO., LTD.

W

e see providing peace of mind as

illnesses and support active lifestyles. Such an

essential to creating a society free fromapproach is still uncommon in most of Japan’s

apprehension. This goal has prompted us to

private-sector residential facilities for seniorlaunch a number of new businesses. One of

citizens.

these is the SECOMFORT series of nursing

Japan’s high life expectancy underscores

homes, which will offer full-time personal care

the attention people pay to their health. Most

services. These facilities capitalize on know-

people feel very strongly that they are primarily

how accumulated through the management ofresponsible for their own health and many see

Sacravia Seijo and Royal Life Tama—two high-investments in health improvement as money

end nursing homes that also offer full-timewell spent. With the needs of such people inpersonal care services—and the Alive Caremind, we established SECOM Health Care Club,Home series and through a combination ofa membership-based health management ser-health care, medical care, nursing care andvice. Based at Yotsuya Medical Cube—a clinic

other services offered by our subsidiaries andin Yotsuya, Tokyo, operated by Anshinkai, anaffiliates. Staff at SECOMFORT facilities provide

incorporated medical institution—in an alliancedaily health checks and monitoring, as well aswith subsidiary Secom Medical System Co., Ltd.,develop tailored programs that aim to prevent

SECOM Health Care Club offers members

ANNUAL REPORT 2005

SECOMFORT—Comfort Garden Azamino

Yotsuya Medical Cube, which provides
SECOM Health Care Club, a membershipbased health management service, inan alliance with subsidiary Secom
Medical System

Sacravia Seijo

SECOM AED Package Service

access to full physical examinations and healthpulse to the heart to reestablish a normal

management consultations with a regular physi-

rhythm—to improve pre-hospital emergency

cian. Members also have access to state-of-care, in September 2004 we introduced thethe-art imaging equipment, including a positron

SECOM AED Package Service, an emergency

emission tomography (PET)/computerized

lifesaving kit featuring an AED that is leased at

tomography (CT) scanner, thus facilitating thea reasonable rate to non-medical professionals.

early detection of cancer and the prevention of

To date, we have leased the package primarily

strokes and lifestyle-related illnesses.

to public facilities, sports clubs, schools, hotels

Another component of our medical services

and other customers. By expanding SECOM

business is the lease and sale of medical

AED Package Service subscriptions, we hope toequipment. In response to a report by Japan’scontribute to a decline in the number of deaths

Ministry of Health, Labour and Welfare propos-

resulting from acute heart failure occurringing the use of automated external defibrillators

outside hospitals.

(AEDs)—devices that administer an electrical

Advanced Information
Technology (IT) for Japan’s
Hospitals

S

ECOM is assisting hospitals in many parts

the SECOM Ubiquitous EMR system, an appli-of Japan to improve operating efficiency

cation service provider (ASP)-based EMR man-by introducing advanced IT. For clinics thatagement system. We expanded basic features

focus on home medical services, we developedof this system to create the New SECOM
Ubiquitous EMR system, which is tailored to
the needs of small and medium-sized hospitals

Home Medical Services

and will enable such hospitals to enhance theiroperations and realize necessary improvements

Prescription
Physician Guidance

Medical Care Institutionin efficiency in advance of key revisions toJapan’s medical care system in 2006.

Nurse Report

We will continue to develop and introduce
innovative medical services and products aimed
Home Nursing S
Services
ervvicces
es

(SEC
(S
SECO
COM
M Pharmacy)

Conssulting
Consulting

Prescription

Patient

Pharmaceutical Delivery

at contributing to better health for our customers

Coorrdination
Coordination
n

Pha
harm
armaceuticalarmaceutica
rma
mac
ceut
uti
tica
cal Dispensing
ispensingandndd Home Deliveryy Service
es(SECOM Visiting Nurse S
Stationtatat
attionn))and enhancing the quality of medical care.

Visiting Nurse
Outpatient Care

SECOM CO., LTD.

ANNUAL REPORT 2005 17

Insurance Services

MEDCOM consultants

Unique Insurance OfferingsWe continue to maximize the capabilities

We also offer MEDCOM, an unrestrictedof our non-life insurance services sub-cancer treatment policy that combines medical

sidiary to combine security services with non-lifeand insurance features. MEDCOM covers theinsurance. The former provide prior protection,

portion of costs for cancer treatments normallywhile the latter looks after customers in theborne by the patient and is applicable to all

event of misfortune, thus offering an enhanced

types of cancer treatments, whether or notlevel of reassurance. Security Discount Firethey are covered by Japan’s national health

Policy, for example, takes into account the low-

insurance scheme. This ensures subscribers

ered risk of commercial premises that haveare able to take advantage of advanced treat-

installed security systems to offer up to a 30%

ment options without having to worry about thediscount on premiums. The same concept

often-prohibitive costs.

underlies SECOM Anshin My Home, a policy
designed for households that offers lower
premiums to home security subscribers.

18 SECOM CO., LTD.

ANNUAL REPORT 2005

Information and Communication
Related and Other Services

Network Monitoring Centersecurity. Inside the building, customers’ servers
are guarded constantly by highly secure monitoring systems that protect against unauthorized access and viruses, as well as digitalauthentication and other advanced cybersecurity services. Indicative of the center’s outstanding reputation, it currently operates digital
certificate authorities for a number of Japan’s
preeminent financial institutions.
We continue to introduce new services
designed to prevent information leaks. These
include Total Office Security, developed incooperation with a leading information equipment manufacturer. Total Office Security pro-

Security for an InformationDominated Age

Information Services for
Emergency Situations

Glorio Support 24
Condominium Management
ServiceThe Secure Data Center integrates physi-vides comprehensive protection against

cal and cyber security services to provide

information leaks from offices by combininga highly secure environment for our customers’

access control and other physical security

information. Access to the building is guarded

features with network security, which protects

around the clock with static guards, access-information against unauthorized access

control systems and cameras, reflecting ourand viruses, and document security, which

extensive know-how in the realm of physicalmanages electronic and physical data.

The SECOM Safety Confirmation Service

the COCO-SECOM G-Manager location service

helps commercial subscribers confirm

and other unique SECOM functions.

the whereabouts and safety of employees andWe will continue to market the SECOM

their families and collect information in the

Safety Confirmation Service to major Japaneseevent of a major disaster, relieving concern andand foreign-affiliated corporations, many ofassisting companies to reopen for business as

which are reinforcing measures to ensure thesoon as possible. This service offers English-

rapid resumption of operations in the event oflanguage compatibility and incorporates

a natural disaster or terrorist attack.

M

any of SECOM’s Glorio condominiums

department. Subscribers gain the peace ofoffer the Glorio Support 24 round-the-mind that comes from knowing problems will beclock condominium management service forresponded to quickly and effectively, enabling

Glorio residents. In the event of a problem,them to enjoy a worry-free lifestyle. We will step

Glorio Support 24 subscribers can contact theup efforts to promote condominium sales by

SECOM customer service center any time ofpromoting this unique service.

the day or night and speak to an operator, whowill promptly contact the appropriate service

SECOM CO., LTD.

ANNUAL REPORT 2005 19

Overseas Operations

Shanghai Secom Security Co., Ltd.,
Control Center

Security Services inOverseas MarketsI

n 1978, we established operations in
Taiwan, our first overseas market. Soonfor security services in Asia, particularly theafter, we branched out into the ROK and the

PRC, continue to offer exciting business oppor-

United States. We then secured access to thetunities. We are taking advantage of suchmarkets of Europe and Oceania by setting

opportunities by stepping up efforts to promote

up operations in the United Kingdom andsecurity services and expanding our presence.

Australia, and extended our presence inSince establishing holding company Secom

Asia by expanding into Thailand, Malaysia,(China) Co., Ltd., in 1992, we have set up

Singapore, Indonesia and the PRC. Indicative

security services subsidiaries in the key cities ofof the leading market positions and solid repu-

Dalian, Qingdao, Beijing and Shanghai. In Julytations enjoyed by affiliates Taiwan Secom

2005, we further enhanced our network byCo., Ltd., in Taiwan, and S1 Corporation,

establishing our fifth local subsidiary, inin the ROK, both of these companies are

Shenzhen.

listed publicly.
The distinguishing characteristic of our overseas operations is that we customize our security systems and services to the needs of eachcountry or territory while drawing on know-how
accumulated in Japan. This strategy has
enabled us to offer security services that transcend cultural differences and enjoy favor with
subscribers around the world.

20 SECOM CO., LTD.

Rapid economic growth and rising demand

ANNUAL REPORT 2005