Vive Tracker FAQ
TypeNo.
1

Question
How do I connect the dongle to my computer?

2

How do I charge Vive Tracker?

AnswerConnect one end of the supplied USB cable to the dongle cradle, and then attach thedongle to the cradle. Connect the other end of the USB cable to your computer.
While in VR, you can check the battery level of Vive Tracker when no apps arerunning, or when the System Dashboard is up. When the battery is low, the indicator
will show a single red dot.
Make sure to use the USB cable that’s in the box. Connect the USB cable to thepower adapter that came with your Vive controllers, and then plug the power adapter
to a power outlet to charge Vive Tracker. You can also connect Vive Tracker to acomputer’s USB port to charge it.

3How do I pair the dongle with Vive Tracker?

When Vive Tracker is fully charged, its status light either shows white if it is off orgreen if it is turned on.
1. Turn on HMD and pair with 2 controllers
2. Connect dongle to your computer
3. Turn on Vive Tracker to have the pairing process is finished automaticallyWarning: If Vive Tracker cannot be automatically paired the first time, the dongle may
pair with another equipment.

4What does the status light on Vive Tracker mean?

To manually pair Vive Tracker, open the SteamVR app, tap the down arrow, and thenselect Devices > Pair Controller. Follow the on-screen instructions to complete theprocess.
The status light shows:

Common5

How can I update Vive Tracker?

• Green when Vive Tracker is in normal mode
• Blinking red when battery is low• Blinking blue when Vive Tracker is pairing with the headset or dongle• Blue when Vive Tracker is connecting with the headset or dongle• Orange when charging
1. From your computer, open the SteamVR app.
2. Using the supplied USB cable, connect the Vive Tracker to one of your computer’sUSB ports. The firmware update will start automatically once tracker is detected by
the SteamVR
Warning: Do not unplug the micro-USB cable any time before the firmware update iscomplete. Doing so could result in a firmware error.

6Type

Why does Vive Tracker automatically turn off?

When Vive Tracker turns off, some of the possible reasons might be:

789Can I use more than one Vive Tracker?
Why can't I see Vive Tracker on SteamVR?
How do I reset Vive Tracker?

10How many Tracker can be adapted?

• The battery is drained• Pairing has timed out after being idle for more than 30 seconds• There was no user movement for 5 minutes
Multiple Vive Tracker hardware can be used, but limitations apply.
Check that your SteamVR app is the latest version.
To reset Vive Tracker, connect it to your computer using the supplied USB cable, andthen press and hold the Power button for 10 seconds.
The maximun number of tracking objects can be adopted is 11 pcs of Vive Tracker
plus 2 pcs of Vive controller.

No.
1Question
How do identify whether Vive Tracker or the controller isbeing tracked?
Does Vive Tracker have a different coordination systemcompared to the controllers?
How can I replace the controller with Vive Tracker if I
already created content meant for the controller?

234SDK
567

TypeHardware

What's the equivalent of Vive Tracker's hardware button tothe controller?
How can I simulate the button event when I connect Vive
Tracker to a computer through USB?
How can I simulate the controller trackpad when I connect
Vive Tracker to a computer through USB?
Why is tracking lost when I connected Vive Tracker to aUSB cable?

8Can we implement our own data into Vive Tracker's dataNo.
1Question
Can I customize the POGO pins?

2

What's in the downloadable 3D CAD file for the Vive
Tracker?

AnswerYou can use the class type of SteamVR SDK to identify if Vive Tracker or thecontroller is currently being tracked.
Yes. Content developers need to apply different coordination settings based on theposition where the Vive Tracker is mounted.
Content developers need to apply different coordination settings based on whether
Vive Tracker is mounted on the same position as the controller.
If its position is different, content developers need to recalibrate for Vive Tracker.
The hardware button of Vive Tracker maps to the System button of the controller.
Check the "Data format" section in the developer guidelines, and follow theSetFeature 0xB4 format to fill your simulated data in "Button byte" data.
Check the "Data format" section in the developer guidelines, and follow theSetFeature 0xB4 format to fill your simulated data in "Pad X" and "Pad Y" byte data.
When you connect Vive Tracker to your computer using a USB cable, it enters data
sending mode. To resume tracking while connected to a USB port, follow thedeveloper guidelines to send the SetFeature 0xB3 command to fill Host type byte.
Vive Tracker only supports data that's compatible with the controllers.
AnswerYes, you can. For information on how to customize the POGO pins, contact
www.vive.com/us/support/contactus.
The 1.77KB ZIP file contains the .IGS and .STP for Vive Tracker. It's not arequirement to use the files, but it can help if you have 3D modeling software.