Terms of ServiceOVERVIEWThis website is operated by Connect Skills Institute. Throughout the site, the terms “we”, “us” and“our” refer to Connect Skills Institute. Connect Skills Institute offers this website, including all
information, tools and services available from this site to you, the user, conditioned upon youracceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree tobe bound by the following terms and conditions (“Terms of Service”, “Terms”), including thoseadditional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who arebrowsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing orusing any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all
the terms and conditions of this agreement, then you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms ofService.
Any new features or tools which are added to the current site shall also be subject to the Terms ofService. You can review the most current version of the Terms of Service at any time on this page. We
reserve the right to update, change or replace any part of these Terms of Service by posting updates
and/or changes to our website. It is your responsibility to check this page periodically for changes.
Your continued use of or access to the website following the posting of any changes constitutes
acceptance of those changes.
Our site is hosted on WordPress and uses WooCommerce to process payments. WooCommerce
provide us with the online e-commerce platform that allows us to sell our products and services toyou.
SECTION 1 - ONLINE SITE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in yourstate or province of residence, or that you are the age of majority in your state or province ofresidence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of theService, violate any laws in your jurisdiction (including but not limited to copyright laws). You must nottransmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred

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unencrypted and involve (a) transmissions over various networks; and (b) changes to conform andadapt to technical requirements of connecting networks or devices. Credit card information is always
encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of theService, or access to the Service or any contact on the website through which the service is provided,
without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise
affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon orused as the sole basis for making decisions without consulting primary, more accurate, morecomplete, or more timely sources of information. Any reliance on the material on this site is at yourown risk.
This site may contain certain historical information. Historical information, necessarily, is not current
and is provided for your reference only. We reserve the right to modify the contents of this site at anytime, but we have no obligation to update any information on our site. You agree that it is yourresponsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof)
without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, ordiscontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products
or services may have limited quantities and are subject to refund only according to our Refund Policy.
We have made every effort to display as accurately as possible the colours and images of ourproducts that appear at the site. We cannot guarantee that your computer monitor's display of anycolour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to anyperson, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions ofproducts or product pricing are subject to change at anytime without notice, at the sole discretion ofus. We reserve the right to discontinue any product at any time. Any offer for any product or service
made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased
or obtained by you will meet your needs or expectations, or that any errors in the Service will beTerms of Service – 230111 – Connect Skills Institute2

corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit orcancel quantities purchased per person, per household or per order.
These restrictions may include orders placed by or under the same customer account, the same credit
card, and/or orders that use the same billing and/or shipping address. In the event that we make achange to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing
address/phone number provided at the time the order was made. We reserve the right to limit orprohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for allpurchases made at our site. You agree to promptly update your account and other information,
including your email address and credit card numbers and expiration dates, so that we can complete
your transactions and contact you as needed.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any
control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any
warranties, representations or conditions of any kind and without any endorsement. We shall have noliability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretionand you should ensure that you are familiar with and approve of the terms on which tools areprovided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, therelease of new tools and resources). Such new features and/or services shall also be subject to theseTerms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from thirdparties. Third-party links on this site may direct you to third-party websites that are not affiliated withus. We are not responsible for examining or evaluating the content or accuracy and we do not warrant
and will not have any liability or responsibility for any third-party materials or websites, or for any
other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services,resources, content, or any other transactions made in connection with any third-party websites.
Please review carefully the third-party's policies and practices and make sure you understand them
before you engage in any transaction. Complaints, claims, concerns, or questions regarding thirdparty products should be directed to the third-party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without arequest from us you send creative ideas, suggestions, proposals, plans, or other materials, whether
online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any

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time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any
comments that you forward to us. We are and shall be under no obligation (1) to maintain any
comments in confidence; (2) to pay compensation for any comments; or (3) to respond to anycomments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole
discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, orotherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright,
trademark, privacy, personality or other personal or proprietary right. You further agree that yourcomments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any
computer virus or other malware that could in any way affect the operation of the Service or any
related website. You may not use a false e-mail address, pretend to be someone other than yourself,or otherwise mislead us or third-parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no responsibility
and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATIONYour submission of personal information through the site is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors,
inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, productshipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies
or omissions, and to change or update information or cancel orders if any information in the Service
or on any related website is inaccurate at any time without prior notice (including after you havesubmitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related
website, including without limitation, pricing information, except as required by law. No specified
update or refresh date applied in the Service or on any related website, should be taken to indicatethat all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using thesite or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any
unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, orlocal ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual
property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, ordiscriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, ordisability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any othertype of malicious code that will or may be used in any way that will affect the functionality or
operation of the Service or of any related website, other websites, or the Internet; (h) to collect ortrack the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j)for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of theService or any related website, other websites, or the Internet. We reserve the right to terminate youruse of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

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We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely,
secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurateor reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel
the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service andall products and services delivered to you through the service are (except as expressly stated by us)
provided 'as is' and 'as available' for your use, without any representation, warranties or conditions ofany kind, either express or implied, including all implied warranties or conditions of merchantability,
merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Connect Skills Institute, our directors, officers, employees, affiliates, agents,contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any
direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without
limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar
damages, whether based in contract, tort (including negligence), strict liability or otherwise, arisingfrom your use of any of the service or any products procured using the service, or for any other claim
related in any way to your use of the service or any product, including, but not limited to, any errors oromissions in any content, or any loss or damage of any kind incurred as a result of the use of theservice or any content (or product) posted, transmitted, or otherwise made available via the service,even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or
the limitation of liability for consequential or incidental damages, in such states or jurisdictions, ourliability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Connect Skills Institute and our parent,
subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers,subcontractors, suppliers, interns and employees, harmless from any claim or demand, including
reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of theseTerms of Service or the documents they incorporate by reference, or your violation of any law or therights of a third-party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void orunenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted byapplicable law, and the unenforceable portion shall be deemed to be severed from these Terms ofService, such determination shall not affect the validity and enforceability of any other remaining
provisions.
SECTION 16 - TERMINATIONThe obligations and liabilities of the parties incurred prior to the termination date shall survive thetermination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may
terminate these Terms of Service at any time by notifying us that you no longer wish to use ourServices, or when you cease using our site.

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If in our sole judgment you fail, or we suspect that you have failed, to comply with any term orprovision of these Terms of Service, we also may terminate this agreement at any time without noticeand you will remain liable for all amounts due up to and including the date of termination; and/oraccordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall notconstitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to
The Service constitutes the entire agreement and understanding between you and us and govern youruse of the Service, superseding any prior or contemporaneous agreements, communications andproposals, whether oral or written, between you and us (including, but not limited to, any priorversions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shallnot be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall begoverned by and construed in accordance with the laws of Australia.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service by accessing our policies andprocedures page on our website: https://connectskillsinstitute.edu.au/student-information/policiescompliance/
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms ofService by posting updates and changes to our website. It is your responsibility to check our website
periodically for changes. Your continued use of or access to our website or the Service following theposting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:admin@connectskillsinstitute.edu.au
This document is approved by the Chief Executive Officer and maintained by Connect Skills Institutestaff.

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