Special Feature:

The SECOM Group’s Vision for 2030

 Purpose of our new vision

for 2030

 Conceptual framework of

the ANSHIN Platform
Peace of mind, as provided by SECOM,
centers on three key features. The first ofthese is to provide services anytime, anywhere, enabling us to deliver peace ofmind whenever and wherever necessary.
This evokes our commitment to extending services that respond to sophisticatedneeds engendered by social change andthe increasing threats to safety.

lationships
ECOM’s reSgnicinfor
er rehtr
Fuwith customers and society

Enhanced valueCConnection

ion
ater

The second is to provide optimal
services tailored to individual customer
needs, ensuring that we can deliverpeace of mind for anyone and everyone.
This refers to our understanding of theimportance of daily communication in
grasping what is truly sought by ourcustomers, ensuring our ability to provide services that are carefully tailored totheir needs.
The third feature is to offer services
that enable us to provide seamlesspeace of mind. Society today faces
significant risks associated with issues
such as increasing incidence of crimes,
accidents, cyber attacks, natural disasters, illness and aging. Recognizing theimportance of routine advance preparation, we provide comprehensive services
designed to address potential risks,namely, the ability to accurately grasp

Special FeatureWith the aim of realizing our Social
System Industry vision, we have implemented steady measures to addresssocial imperatives by creating services
and systems optimized to meet the needsof our customers. This has enabled us toamass significant know-how, as well as
to build a solid relationship of trust withcustomers. In light of demographicchange, technological progress, increasingly severe environmental issues and theshift of the global economic center andincreased urbanization as a result of thegrowth of Asian economies, social imperatives are becoming more challenging
and complex. At the same time, individual needs for peace of mind are expanding and diversifying. Operating in anenvironment characterized by drasticchange and increasing uncertainty, we
have formulated the SECOM Group’sVision for 2030, which further defines
our direction going forward with theaim of building pride amongst ouremployees, inspiring trust amongst ourcustomers and instilling awareness ofour potential amongst all of ourstakeholders.

formIN PlatHSN
he Aof t

ALL SECOMCollaboration

SECOM Annual Report 20179

Special Feature: The SECOM Group’s Vision for 2030

conditions, minimize impact and achieve
prompt restoration.
As part of our vision for 2030, we
created the ANSHIN Platform, a service
infrastructure anchored in the relationship of trust we have cultivated withsociety. Created in collaboration withpartners in industry, government andacademia, in line with our mission ofhelping to achieve a society free fromconcerns, this infrastructure is designed
to provide peace of mind to people intheir everyday lives, as well as to society
as a whole. By enabling us to alleviate
problems and resolve concerns throughthe provision of carefully tailored services
and systems anytime and anywhere,
thus making SECOM an ever-present
part of our customers’ lives, the ANSHIN
Platform will further reinforce ourrelationship with customers.

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SECOM Annual Report 2017

 Creating the ANSHIN Platform

We are currently promoting the ALL
SECOM strategy, which focuses on
reinforcing collaboration among various
SECOM Group businesses with a view tomaximizing synergies, to develop innovative services and systems. To create theANSHIN Platform, we will continue toapply this strategy. In addition, we will
actively advance a strategy of collaboration with various partners, integrating
business ideas and technologies developed through this strategy with proprietary SECOM technologies, know-how
and other resources to accelerate thedevelopment of services and systems
that address the increasingly diverse
needs of customers for peace of mind.
We will also promote a strategy of connection, further strengthening our relationship with our customers and society
by leveraging Big Data analysis, whichmakes use of advanced information

technologies, to respond to latent needs.
In addition, we will pursue a strategy ofenhanced value, working to address
everyday concerns by adding greater
value to services that provide peace ofmind, thereby delivering comfort andconvenience.
The driving forces behind theimplementation of strategies under theANSHIN Platform are our key competitive advantages, namely, our humanresources, organization and technologies. To reinforce our human resources,
we will work to ensure that employees
share our corporate philosophy andare capable of acting independently
to maximize their capabilities. We will
also promote diversity, as well as foster
human resources capable of innovationand of functioning in a global businessenvironment.
To strengthen our organization, wewill encourage employees to share theSECOM philosophy, which emphasizes acommitment to doing what is appropriate and a refusal to be content withthe status quo. We will also ensure anupbeat and unfettered corporate cultureto promote self-discipline, which will
position us to increase productivity andservice quality, and the use of state-ofthe-art information and communications
technologies (ICT) to yield further
innovations.
On the technological front, we willleverage business models that integratetechnologies to amplify human capabilities. We will also develop technologies
that facilitate the provision of seamlessservices and encourage peace of mind.

 Expanding global initiatives

Supporting achievement ofsustainable growth
We have already kicked off one of thekey strategies aimed at creating theANSHIN Platform, which focuses on collaboration with partners. For example,
in developing the SECOM Anshin Health
App we worked together with a major
electronics manufacturer in Japan to add
pedometer, sleep tracking and calorie
expenditure counter features, as well asa health check function, to SECOM My
Doctor Watch, a new emergency medical alert and healthcare management
service centered on a wristband tracker.
We also collaborated with a leading
domestic semiconductor manufacturer
to develop a security framework thatensures the safety of communications
among devices on the IoT. Additionally,in the PRC, we cooperated with a major

local electric appliance manufacturer tocultivate the local market for home
security systems.
The increasing acceptance of SECOM
services and systems—which underscores our steady efforts to address
evolving social imperatives—has served
to heighten the expectations of our customers, and of society as a whole. We
will continue working to respond to suchexpectations by creating the ANSHIN
Platform, enabling us to provide seamless peace of mind whenever and wherever necessary, and in so doing make
SECOM an ever-present part of customers’ lives. Through these efforts, we will
work to reinforce our relationship withsociety and achieve sustainable growth.

Special Feature

Recognizing the desire for safety, peaceof mind, comfort and convenience assomething that is shared by people
worldwide, we will continue to leverage
our know-how cultivated in Japan, afront runner in addressing critical challenges with global relevance, to offer
services in overseas markets that arecustomized to reflect local needs andsensibilities. In Asia—which continues
to benefit from economic growth—and elsewhere, we will continue toencourage acceptance of SECOM-styleon-line security systems, which include
emergency response services, and otherservices that deliver distinctively SECOM
quality. We will also promote further
awareness of the SECOM brand anddeploy the ANSHIN Platform overseas,advancing the use of “ANSHIN” as acommon global descriptor.

 The ANSHIN Platform:

Creating the ANSHIN Platform:
Growth Projection

Enhancedvalue

Connection

Collaboration
ALLSECOM

2020

2030

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