CSR Report 2018

The photos showing the people andfacilities of Tokuyama today are arranged tospell “TOKUYAMA.” The Tokuyama Factory,
which has been in operation for a century
now, is shown in the backdrop of thepage. The cover page design illustrates thestrong steps Tokuyama has taken and its
determination to build a new foundation.

Published in September 2018

CONTENTS

Harnessing the Potential of Chemistry
to Shape the Next Century

Since its founding in 1918, the Tokuyama Group has overcome many obstacles on its quest

4

Message from the President

6

Close-up 1: Leveraging Tokuyamaʼs Businessto Contribute to Society

A Century of Meeting Social and Industrial Needs8

to deliver products and services that truly benefit peopleʼs lives. From the productionOﬀering Products and Services That Support

Innovation, Help Build a Recycling-Oriented Society,and Promote Healthof soda ash in Japan to cement and diverse chemicals, Tokuyama makes the most of its
10

Close-up 2: Tokuyamaʼs Environmental Technologies

12

The Tokuyama Groupʼs CSR

mission: “Centered on the ﬁeld of chemistry, the Tokuyama Group will continue to create

14

Corporate Governancevalue that enhances peopleʼs lives.”

16

Risk Management and Compliance18

Responsible Care

22

Accident Prevention and Occupational Healthand Safety

24

Tokuyamaʼs Environmental Management

30

Working with Employees

32

Staying in Step with Society

35

Third-Party Review

36Company Outline

38

Site Reports

42

Business Activities and Biodiversity / Detailed Data

44

Corporate Data

45

Editorial Policy

technology and experience to serve a wide range of sectors including electronics, ICT,
healthcare, environment, and energy. As it embarks on another 100 years in business,
Tokuyama will keep striving to create innovative products and services to deliver on its

T O K U Y A M A
V I S I O N

MCentered on the ﬁeld of chemistry,
the Tokuyama Group will continue tocreate value that enhances peopleʼs lives

A
Shift from a focus on quantity to quality〈FY2025〉
Global leader in advanced materials
Leader in its traditional businesses in Japan

Business Overview / Financial Highlights / Global Network

V
Customer satisfaction is the source of proﬁts
A higher and broader perspective
Personnel who consistently surpass their predecessors
Integrity, perseverance, and a sense of fun

Photo: Seascape of New Caledonia

2

TOKUYAMA CSR REPORT 2018

Tokuyama Nouvelle Calédonie S.A.

TOKUYAMA CSR REPORT 20183

Message from the President

Creating alue hat ene ts
People s i es through Chemistry
Tokuyamaʼs reason for existence is described in our mis-

and accident prevention measures that are advanced andGroup will continue to create value that enhances peopleʼsan invulnerable safety system that includes improving pro-sion: “Centered on the field of chemistry, the Tokuyama
lives." Our clients know that sincerity and integrity are

Tokuyama values. Since we integrate corporate social re-sponsibility (CSR) into our management, they trust that wewill continue to tackle key social issues with integrity.

Strengthening Corporateo ernan e

Since becoming a company with an audit and supervisory

cesses that further utilize accumulated data.

e u ing n ironmental mpa t
One of Tokuyamaʼs advantages is our private power generation capacity. We constantly work on the two key issuesof reducing CO2 emissions and using energy eﬀectively.

We are committed to doing more than ever to provide

committee, in the practice of corporate governance we

products and operate businesses that are environmentally

posals and management issues to facilitate more profoundup 2 is a good example. This product aims to capitalize on

have been making time to brief outside directors on prodeliberations. In addition, we regularly hold open discus-

sions and reflect the results in our management, and weare bolstering monitoring capacities in order to strengthen

friendly. The ion exchange membrane featured in Close-

stricter environmental regulations in China and elsewhereto grow our business. We also oﬀer PVC windows that curb
CO2 emissions by saving more energy in homes. Thesethe supervisory function. A previous evaluation of thesashes are an important part of the zero-energy house,

foster future board members, and we are including that,from home manufacturers. The entire Tokuyama Group iseﬀectiveness of governance resulted in the suggestion totoo, in our measures to reinforce governance.

and with this new trend we are receiving many inquiries
focused on ensuring that our technologies and products
help resolve environmental issues.

esponsi le CareIn the area of Responsible Care, we are addressing

esol ing So ial ssues

increasingly demanding legal requirements both in and

We are currently working to specify the materiality of the

we are working hard to ensure a full response to eachsocial issues. This includes linking products and businesses

outside Japan. Along with the Groupʼs overseas expansion,countryʼs chemical product regulations. In particular, problems are on the rise with the treatment and disposal ofchemical substances in developing nations, and stringent
rules are being made. We are putting human resources

with scientiﬁc knowledge in place to address these trends.
Tokuyama is serious about providing solutions for waterand air issues that leverage our strengths as a chemical

manufacturer. We see this as a business opportunity and achance to make valuable contributions.
Hiroshi Yokota
President

eﬃcient. Building on our experience, we are also creating

Comprehensi e Safety an
Pre ention

i ent

We are determined to ensure safety. By utilizing fast-de-

Tokuyama Groupʼs businesses with a view to resolving

with the Sustainable Development Goals (SDGs), clarifying
how our businesses contribute to resolving social issues,and sharing this information group-wide. A look at theGroup as a whole reveals many products and businesses

with a positive social impact. We will organize and publicize
these contributions, making them easier to understand forboth employees and the broader society.

Meanwhile, we are also working to refresh our corpo-

rate culture. We are promoting womenʼs empowerment in
the workplace, encouraging greater awareness to create acomfortable, dynamic culture where everyone can demon-

strate their skills̶regardless of gender and age̶andmake the most of their individuality.

veloping ICT and big data, we implement ample safety

4

TOKUYAMA CSR REPORT 2018

TOKUYAMA CSR REPORT 20185

Close-up 1: Leveraging Tokuyamaʼs Business to Contribute to Society

Close-up 1: Leveraging Tokuyama’s Business toContribute to Society

C'2…Ethylene

Century of eeting So ial an n ustrial Nee s
he Po er of Chemistry to Create i erse Solutions

C'3…Propylene

C '2

O2

N2

ate)̶a raw material that is essential to producing glass and therefore indispensable in industrial

1920

1930

1940

1950

1960

o

hloromethanes

Aluminum nitride

Polycrystalline silicon

NaOH

Yamaguchi i uid
Hydrogen orp

H2Electrolysis

Power Station

umed silica

CementExpanded specialty and processing
businesses

1975 - 1989

1970

1980

Yamaguchico Tech o td

imestone

oal

Salt

Silicon metal

Strengthened and restructured core businesses

Focused on raising corporate value

Building a new foundation

1990 - 2004

2005 - 20152016 -

1990

2000

2010

Promoted Company-wide energy
conservation in response to global
energy crisis

Responded to new markets
created by the IT revolution

Pursued zero emissions and resource
recycling with increasing demand forbuilding a recycling-oriented society

Used by-products from productionof soda ash as raw materials for
cementProduced ammonium chloride
as agricultural fertilizer to help
increase postwar food production

Strengthened environmental
measures as society moved toaddress intensifying pollution

Entered value-added sectors suchas electronic materials and finechemicalsStrengthened competitivenessby integrating and spinning off
businesses

Took on challenges of global
business development and newenvironmental businesses

1960

Commenced electrolytic chloralkali business

1 9 6 4 Commenced petrochemicalCommenced production of
precipitated silica

1 9 6 6 Commenced polyvinyl chloridebusinessbusiness

First shipment of caustic soda

1927

First shipment of soda ash

1938

Completed construction of captive
central power station
Commenced production of cement

1940

Commenced PVC window business

1 9 7 8 Commenced dental materials and1 9 8 2 Commenced consumer products
business

1 9 6 7 Commenced ion exchange
1924

1 9 7 6 Commenced polyolefin film businessequipment business

Completed construction of Nanyo
cement plant to expand cementbusinessmembrane business

Completed construction of Higashi
plant to expand petrochemicalbusiness

1983

1 9 9 2 Established Sun · Tox Co., Ltd. as a joint venture ofpolyolefin film business

1 9 9 5 Established Shin Dai-ichi Vinyl Corp. as a joint
venture of PVC bisiness

1 9 9 6 Established Taiwan Tokuyama Corp. andTokuyama Electronic Chemicals Pte. Ltd. in
Singapore for high-purity chemicals business

Commenced fine chemicals
business

1 9 9 9 Established Sun Arrow Kasei Co., Ltd. for PVC

Commenced high-purity chemicals
business for electronics industry

2 0 0 0 Established Yamaguchi Eco-Tech Co., Ltd. as a joint

Commenced medical diagnosis
systems businesscompound businessventure in recycling waste incinerator ash

2 0 0 5 Established Tokuyama Chemicals(Zhejiang) Co., Ltd. in China for fumed
silica business

Commenced production of
calcium chloride

Commenced ready-mixed concretebusinessbusiness

Established Tokuyama Fiberglass
Corp. (currently Tokuyama Mtech
Corp.)

1 9 8 4 Commenced polycrystalline siliconbusiness

1 9 8 5 Commenced aluminum nitride

Established Excel Shanon Corp. as a company of
PVC window business

Bhd. for PV polycrystalline siliconbusiness (sold off in 2017)

2 0 1 1 Established Tianjin Tokuyama Plastics
Co., Ltd. in China for polyolefin
microporous film busimess

2 0 1 3 Established Yamaguchi Liquid Hydrogen
Corp. for liquid-hydrogen business

Creating a low-carbon,
recycling-oriented
society

Established Tokuyama Chiyoda Gypsum
Co., Ltd. for recycling of waste gypsum
boardsEstablished Tokuyama Dental Corp. for dental
materials and equipment business

Commenced gas sensor businessby means of equity participation in
Figaro Engineering Inc.

2 0 0 2 Established Shanghai Tokuyama Plastics Co., Ltd.

Completed construction of Kashima
Factory

2 0 0 4 Established ASTOM Corp. for ion exchange

1 9 7 3 Closed chlor-alkali plant using
mercury cells processusing diaphragm cell process

ICT
2 0 1 8 100th anniversary of foundation

as a joint venture in polypropylene businessbusiness

1 9 7 5 Commenced chlor-alkali production

Supporting innovation

Established Tokuyama Nouvelle Calédonie
S.A. in New Caledonia, for cement business

2 0 0 1 Established Tokuyama Polypropylene Co., Ltd.

1 9 7 2 Commenced production of isopropyl
alcohol (IPA)

Strengthen initiatives and create
new businesses in ICT, environment, and healthcare

Environment

polypropylene (PP)

1 9 7 1 Commenced construction materials

2020

2 0 0 9 Established Tokuyama Malaysia Sdn.

1 9 7 0 Commenced production of
1961

Over the past century, theTokuyama Factory has expanded
its business by effectively utilizing
energy and industrial by-products
to deliver products that societyneeds. By integrating energy,materials, and technologies used in
all of its businesses, the Tokuyama
Factory pursues open integrationthat reaches beyond to include
neighboring companies and the
local community, as well.

oorsTek
Tokuyama orp

Soda ashLaunched petrochemical businessto help develop infrastructure andimprove people s lives

1952

Shin ai ichi
inyl orp

l deri ati es

Met increased demand for cement
during period of strong economic
growthEstablished Nihon Soda Kogyo Co.,
Ltd. (currently Tokuyama Corp.) to
produce soda ash in Tokuyama,
Yamaguchi Prefecture (currently
Shunan City)

Open Integration at Tokuyama
Factorytd

Established domestic productionof soda ash to resolve difficulty insecuring imports during WWI

1918

H2…Hydrogen

M

aste

aste

1945 -1960

To

Cl 2

termined to deliver products and services that oﬀer solutions to social issues for another 100 years.

Entered petrochemical business

Sun

PA

development̶laying the foundation for growth over its ﬁrst century in business. Tokuyama is de-

1961-1974

td

Cl2…ChlorineP

Sodiumsilicate
P

Company bypassed imports by introducing Japanese manufacture of soda ash (sodium carbon-

Expanded inorganic chemicals andcement businesseso

NaOH…Caustic soda

C '3

ShunanPetro chemical
omple

in Tokuyama-cho, Yamaguchi Prefecture (present day Shunan City) by importer Katsujiro Iwai. The

Established to manufacture soda ash

N2…Nitrogen

Tokuyama Polypropylene

The history of the Tokuyama Corp. began in 1918 with the founding of Nihon Soda Kogyo Co., Ltd.

1918 -1944

O2…Oxygenin Shanghai, China for polyolefin microporous film
businessmembranes and systems (⇒ P.10)

Contributing tohealth and longevity

Healthcare

2 0 1 4 Established TOKUYAMA & CENTRALSODA Inc. ( currently Tokuyama Soda
Trading Co., Ltd.) for soda ash andcalcium chloride business

2 0 1 5 Established Tokuyama M E T E L Corp. as
1 9 8 8 Established A&T Corp. anda joint venture for industrial detergent
businesscommenced medical diagnosis
system and equipment business

1 9 8 9 Completed construction of the

6

TOKUYAMA CSR REPORT 2018

Tsukuba Research Laboratory

TOKUYAMA CSR REPORT 20187

Close-up 1: Leveraging Tokuyamaʼs Business to Contribute to Society

Leveraging Tokuyama’s Business to Contribute to Society:Tackling the SDGs

ffering Pro u ts an Ser i es hat Support
nno ation Help uil a e y ling riente
So iety an Promote Health

PVC window

Liquid hydrogen

Tokuyama has always developed unique technologies that are useful to customers and spur social
progress. With a strategic focus on ICT, the environment, and healthcare, the Company helps makepeopleʼs lives even more convenient, comfortable, and safe. Tokuyamaʼs business activities address

the Sustainable Development Goals (SDGs), true to the Companyʼs commitment to sustainable development and being essential to society.

Hoo uyama s usinessress the Ssti ities

Tokuyama is committed to delivering products that provide
the solutions needed to meet changing social needs, whileassessing its corporate activities in terms of environmental
impact, social impact, and governancetheetermined to do its part on the Snited Nations Sustainable

Environment

Moving forward, the Company is focused on the

key areas of CT, healthcare, and the environment The
Tokuyama

ThermalManagement
materials

roup aims to use its proprietary technologies

to provide solutions to social issues, thereby remaining

essential to society and being the choice of customers foranother 100 years

Tokuyama helps to build a moresustainable society by recycling waste
plastics, sludge, and other refuse,
ICTand by reusing co-products
generated by manufacturing
By enabling higher performance andprocesses.
eﬃciency in consumer electronic and energy
products, Tokuyama helps to make society
Contributing
more convenient and prosperous.

Supporting
innovationevelopment Summit

Healthcare

Polycrystalline siliconin September 2015, the Company is also assessing therelationship between the goals and its products andEbusinesses and identifying materiality in order to build amore sustainable world

Tokuyama provides products for pleasant andhealthy living. Especially notable are bulk
pharmaceuticals for generic drugs, andplastic lens materials produced with
its unique organic synthesis
technology.

Ultra purechemicals forthe electronic
industry

・Environmental
management

・Energy conservation

Bulk pharmaceuticals
for generic drugs

Environment ・CO2 reduction

S・Waste management

・Management ofchemical substances

disaster prevention

・Occupational healthand safety

・Product quality and safety
・Diversity

Photochromic
compounds

Medical diagnosis systems

Tokuyamaʼs Socially
Responsible Management

・Work-life balance・Respect for humanrights・Governance structure・ComplianceG・Risk management*

TOKUYAMA CSR REPORT 2018

Dental materials
Composite resin

Microporous ﬁlm(The back sheet ﬁlm of
paper diapers)

・Resource recycling

Society ・Process safety and8

Recycling of waste
gypsum boards

to health andlongevitys adopted at

Adopted by the United Nations, the SDGs address issues facing allof humanity. Meeting these goals by the target year of 2030 will
require global-scale cooperation.

Recycling
sewage sludge asbiomass energy

Creating
a low-carbon,
recyclingoriented society

・Business continuity management andplanning (BCM, BCP)
・Helpline (Whistle-blowing)・Refusal to associate with antisocial forces

Governance*Materiality
Social Expectations

Stakeholder Expectations

Deﬁning Tokuyama smaterial issues

Material issues extracted withreference to ISO 26000 and
GRI Standards

Material issues extracted from dialogues
with stakeholders (customers, suppliers,
investors, local communities, etc.)

Material issues prioritized according
to management plans and CSR
targets, based on expert opinions

・Prohibition of bribery・Compliance with competition laws

・Compliance with export control laws

TOKUYAMA CSR REPORT 20189

Close-up 2: Tokuyamaʼs Environmental Technologies

Close-up 2: Tokuyama’s Environmental Technologies

Building an Exciting Company by Developing
New Membranes Technologies

on x hange e hnology
Prote ting the ater of ife
Research and development on ion exchange membranes
began 80 years ago. Since then, the technology has sup-ported the lives of people through production of table

As a provider of electrodialysis systems usinghydrocarbon-based ion exchange membranes,
ASTOM is focusing our energies beyond Japan.
We are moving forward with several projects
such as the installation and pilot operation of test
equipment for new applications on production
Company Outline

salt and desalination/reﬁning of drinking water, foods,

Established:
Location:
Capital:Shareholders:and medical intermediates. In addition, it helps preserve

Tokio Okoshi
President
ASTOM Corp.

lines in China, South Korea and Southeast Asia.
We also help customers to reduce environmental
impact by enabling them to cut down on andreuse plant wastewater. In addition, ASTOM aims
to be a global leader in ion exchange technology
by proactively developing new membranes.

May 1,1995
6-2, Nishi-shinbashi 2-chome, Minato-ku,
Tokyo 105-0003, Japan
450 million yen
Tokuyama Corp. 55%,
Asahi Kasei Corp. 45%

President:
Tokio Okoshi
Main businesses: Manufacture and sale of ion exchange
membranes and systems

the earthʼs environment through applications including
waste liquid processing and recovery of valuables.

he History of
em ranese eloping on x hange

Tokuyama was established to manufacture soda ash andcalcium chloride from salt as a raw material The Company

relied on imports for industrial salt, and it was a challenge tosecure a stable supply at a reasonable price To overcome
this, Tokuyama invented a patented process to produce

by industry and academia

Manufacturing table salt
from seawater brine water

Manufacturing high-purity drugs

Manufacturing drinking waterfrom underground water

Manufacturing ultrapure
water for semiconductors

Desalinating cheese whey

Manufacturing photoresist
developer
Battery electrolyte

Desalination

Concentration

Separatingrefining organic acidamino acid
Removing tartrates fromwine

Recovery of acid/alkali
Separation

Recycling/
environment

Reﬁning

membranes are utili ed in processes including manufacture,

recovery, separation and refining

saline e uent and also achieves volume reduction Examples

by leveraging effects such as desalination, concentration,

For many years table salt in apan was made by drying
dramatically with the application of electrodialysis using ion
exchange membranes

then later commerciali ed it as a salt manufacturing method

underground water, often salinity exceeds the standards

The efforts of many researchers and engineers came

together in the development of these membranes, whichbuilt the foundation for Tokuyama s subse uent growthater fromn remote islands and in other regions reliant on

for tap waterlo al ro th in China n ia anCountries

therof industrial wastewater is becoming a ma or issue, and theon exchange membranes are also useful in production

life

crystal plants

n rapidly industriali ing China and ndia, reducing the volumeof drinking water, which, along with salt, is essential toa process to prepare brine using ion exchange membranes,

ST M recovers acid and alkali frompotassium fluoride waste from semiconductor and li uid

stacles in developing the membrane, Tokuyama establishedfter con uering many ob-electrodialy er from

include the recovery and recycling of valuables fromoriginated in the field of organic synthesis, an area where
Tokuyama had little experienceon exchange membranes are also utili ed in the recoveryof valuables from plant effluent The bipolar membrane

Pro u ing Safe rin ing
n ergroun
ater

Manufacturing technology for ion exchange membranese o ering alua les from Plant f uentwaste li uid processing, and recycling of various substances

salt in the sun, but since 1972 productivity has increased

electrolyte solution using this membrane was highly praised

Pro u ts ane hnologies Compati le
ith Stri t n ironmental egulations

ST M Corporation on exchange

in the world to successfully manufacture an ion exchange

membrane The technology to concentrate inorganic

IT/electronics

by the group company,

membranes Tokuyama began research on ion exchange
membranes around 1938 and, in 1961, became the first

Food/healthcare

Today, the ion exchange membrane business is carried out

Ne Pro u tion Pro ess for a leSalt on x hange em ranes

brine by concentrating seawater with ion exchange

Ion Exchange Technology
Application Fields

Contri uting to Safe Healthy i ing

ST M supplies drinking water that fulfills

tap water standards by e ectively desalinating water using
electrodialysis reversal

demand for ero li uid discharge is growing Particularly in
China, more inland plants, including coal-chemical plants andthermal power generation plants, are adopting technologies
to meet the country s tightening effluent regulations This
includesST M s electrodialysis, which enables further

concentration of wastewater and reduces the volume ofconcentrated wastewater The products high functionality
and maintenance-saving durability will help drive

ST M sbusiness growth and foster a recycling-oriented society

Manufacturing
low-sodium soy sauce
Refining proteins
Separating refining
desalinating
medical intermediates

NEOSEPTA ion exchange membrane

Apparatus to Reduce the Volume of
Plant Wastewater

Recovering Valuables from Plant Eﬄuent

Desalinating seepage water fromwaste incineration ash
Recovering acid waste li uid formetal finishing

10

TOKUYAMA CSR REPORT 2018

Ion exchange membranes have ionicpermselectivity. A cation-exchange
membrane allows only cations (Na+)
to pass through, while an anion-exchange membrane allows only anions(Cl −) to pass through. Utilization ofthis principle enables the desalinationof water and concentration of salt.

Acid

Bipolar membraneelectrodialyzer
Plant eﬄuent(Sodium sulfate, etc.)(Sulfuric acid, etc.)

Alkali(Caustic soda, etc.)

TOKUYAMA CSR REPORT 2018

11

The Tokuyama Groupʼs CSR

The Tokuyama Group’s CSR

esol ing So ial ssues ith Chemistry an
Co Creating a Sustaina le uture ith So iety

Making Sure Our Business Contributes to
Sustainable Development

Takeshi Nakahara
Director, Managing Executive Oﬃcer,
General Manager, Corporate Social Responsibility Division

Creating value that enhances peopleʼs
lives through chemistry is the keystone toTokuyamaʼs existence and has been our core
heritage for a century in business. Our approach of resolving social issues through corporate activities is precisely how we practicecorporate social responsibility in management.
To continue being a corporate group trusted by society, we are striving to implement
thorough compliance and risk management.
We are also working to increase stakeholder
trust by improving management efficiency,
for instance, by reassessing our corporate

Tokuyama practices corporate social responsibility(CSR) in management, leveraging the chemical technology it has amassed to create and keep providing newvalue in order to bring joy to people and contribute tosocial progress.

Tokuyamaʼs Approach to CSR

governance system and strengthening internal controls. Moreover, safety is at the heartof any successful business, so we are putting
in place even more advanced process safetyand disaster prevention initiatives, focusing
on on-site activities and senior management
leadership.
Befitting our status as a chemicals business, we practice responsible care in productsafety and quality and strive to reduce
environmental impact. We are also building
the SDGs into our management to focus oureﬀorts to build a sustainable future.

Tokuyama works to build positive relations with stakeholders
in accordance with its mandate to practice CS
apan s Corporatender

overnance Code, companies are

directed to achieve sustainable growth and increase
corporate value over the mid- to long-term

Tokuyama

believes that achieving these aims will help to ensure its
social responsibilities are met t also implements internal
controls to anchor its CS

management and complianceinitiatives, focusing on risks a chemical manufacturer,

Tokuyama gives utmost priority to exercisingesponsible

Care through the consistent operation and enhancement ofmanagement systems for safety, the environment, and uality

Tokuyama Groupʼs CSR Framework

Tokuyama Group Code of Conduct andAction Guidelines

To achieve sustainable growth while earning public trust andbeing the consistent choice of customers, the Tokuyama

CSR

Resolving Social Issues
Internal Control

roup ensures that all employees and o cers understand andadhere to theClausesroup Code of Conduct and Five Conscienceroup companies also formulate their own action

guidelines to guide their relations with various stakeholders

Risk Management

Fair Trade /Security Trade
Basic Philosophy of Tokuyamaʼs CSR-Oriented
Management
Tokuyama approaches its CSR activities in accordance with abasic philosophy of continuously working with society to build
a sustainable future by contributing to the resolution of social
issues and earning greater trust from various stakeholders
with the aim of improving corporate value.
Tokuyama has created this symbol for CSR promotion. Depicting a sunﬂower, the symbol is intended to convey the Companyʼs active, healthy
and honest stance toward CSR. Under this symbol, the Tokuyama Groupwill not only pursue compliance and eﬃciency in its business operations,but will also work to develop into a vibrant, sound corporate entity that issocially and environmentally beneﬁcial and is trusted by all stakeholders.

12

TOKUYAMA CSR REPORT 2018

All Tokuyama Group members commit to the following essential principles to ensure
the Group operates in a way that meets social expectations and delivers sustained
growth by earning the continued support of customers and the trust of society.
(Established: May 12, 2009)

1. Compliance

We act with good corporate ethics and common sense, based on the understandingthat compliance with laws and corporate rules is the most important requirement inall business activities.

2. Fair Business Activities

We aim to be moderate and reasonable in our business and practice fair, free, andtransparent competition.
We maintain fair and reasonable relationships with political and governmentalorganizations.

3. Responsible Care

We develop, manufacture and supply products and services that have value tosociety, with a constant focus on safety requirements, to ensure that we cansatisfy our customers and consumers and earn their trust.

Tokuyama Group Guidelines for Business Activities(Excerpt)(Preface)
These Guidelines set out the essential principles that govern the ongoing business activitiesof the Tokuyama Group (hereinafter referred to as the “Group”), which aims to realize
a sustainable future in tandem with society and to gain the trust and appreciation ofindividual stakeholders.

I. Basic Principle

The Group will not only comply with laws, regulations and its corporate rules, butalso adhere to strict corporate ethics and conduct its business activities withdecency.

II. Relationship with Society

Compliance
Responsible Care

Tokuyama Group Code of Conduct

１. Contribution to Society
２. Environmental Conservation and Protection
３. Establishment of Systems for Ensuring Safety
In the course of the research, development and manufacture of its products aswell as in the storage and transportation of its products and goods, including thosemanufactured by other companies, and in the provision of its services, the Groupwill comply with safety-related laws and regulations. At the same time, the Group willcontinually strive to increase the sophistication of its systems for ensuring safety.
４. Security and Export Control
To fulfill its responsibility to help maintain international peace and safety, theGroup will comply with laws and regulations that control the export of cargo andtechnologies.
５. Nurturing Sound Relationships with Political and Governmental Organizations
The Group will nurture highly transparent relationships with political andgovernmental organizations, avoid behavior that can be alleged to constitutemisconduct, and cultivate fair and sound relationships with such organizations.
６. Severing Ties with Antisocial Forces
The Group will take a firm stand against antisocial forces that pose a threat to
public order and safety, and will thoroughly separate itself from any relationshipwith such forces.

III. Relationships with Customers and Trading Partners

1. Reliability of Products and Services
With a constant focus on safety requirements, the Group will develop andmanufacture products and services that have value to society. In doing so, theGroup will strive to implement a higher level of quality assurance in order to meetthe quality requirements of its customers and consumers and earn their trust.

We voluntarily and proactively address environmental issues based on anunderstanding of their significance to all people and their importance to thecontinuation of business activities.

4. Respect for Human Rights and Individuality

We respect the basic rights of people in our business and do not discriminate on
the basis of race, sexuality, creed, nationality or religion.
We value diversity in the workplace and provide a safe and comfortable work
environment to ensure satisfaction and opportunity for each employee.

5. Communications

We make fair and positive public disclosure of information about our Group including its business activities and ﬁnancial reports to maintain good communication withsociety.

6. Social Contributions

We actively seek to contribute to society as a good corporate citizen.
We contribute to the development of local regions in our international businessactivities, respecting not only international rules, local laws, and regulations, butalso local cultures and customs.

7. Exclusion of Antisocial Forces

We do not enter into any business arrangement with antisocial forces that threaten
public order and safety.

２. Fair, Free and Transparent Competition and Reasonable Trade
３. Entertainment and Gift Giving
４. Other Companiesʼ Trade Secrets

IV. Relationship with Shareholders and Investors

１. Timely, Appropriate and Easy-to-Understand Information Disclosure
The Group will endeavor to disclose not only information on its business
management and ﬁnancial status, but non-ﬁnancial information, including data on
the products and services that it provides to society as well as on the environmental
and social aspects of its business operations. In addition to its shareholders andinvestors, the Group will publicly disclose such information for the beneﬁt of society
and strive to make such disclosure timely, appropriate and easy-to-understand.
２. Prevention of Insider Trading
The Group will strive to prevent any person in its employ from exploiting non-public
information pertaining to matters inside or outside the Group that he/she has cometo know of in the course of his/her duties for the purpose of selling or buying
securities, including stocks, for his/her own gain and, further, to prevent such
persons from exploiting non-public information to provide beneﬁts or favors to athird party.

V. Relationship with Executives and Employees

１. Respect for Human Rights and Prohibition of Discrimination
２. Respect for Privacy
The Group will respect the privacy of the persons in its employ and properly
manage their personal information.
３. Compliance with Labor-Related Laws and Regulations
The Group will comply with labor-related laws and regulations and strive to maintaina comfortable working atmosphere.
４.Workplace Safety and the Promotion of HealthVI. Our Handling of Group Assets and Financial Reporting

１. Appropriate Use of Group Assets
The Group will efficiently utilize its tangible and intangible assets, protect such
assets against impairment and theft, prohibit any personal use of such assets andensure that such assets are appropriately administered.
２. Reliable Financial Reporting
３. Management of Conﬁdential Information
４. Appropriate Use of Information Systems
The Group will appropriately use and administer its in-house information systems inaccordance with its corporate rules.
５. Protection and Use of Intellectual Property Rights

TOKUYAMA CSR REPORT 201813

Corporate GovernanceCorporate Governance

Strengthening o ernan e to nsure ast an
ppropriate usiness xe ution
Tokuyama recognizes that corporate governance is a

was done to increase the uality of governance and furtherCS

ing its corporate governance in order to build a trusting

The new structure promotes faster business execution

Promotion Council is composed of all executive officers

long-term corporate value, and deliver continued growth.

ofcritical management issue. The Company is strengthen-clarify supervisory functions and management execution

relationship with stakeholders, improve medium-to-

and also makes business policy discussions at the

Corporateo ernan e at o uyama

Strengthening Corporaten keeping with apan s Corporateo ernan eovernance Code,oardirectors more substantial, thereby strengthening theoard s supervisory functions and ability to ensure proper

business execution

Corporate
oar ofo ernan e Stru ture
ire torst the same

operations The Company has appointed three outside
directors to the oard to strengthen its supervisory functionu it an Super isory Committeewith shareholders

Thewith an audit and supervisory committee structure This

They attend

udit and Supervisory Committee is comprised of five

directors, including three outside committee members
oard ofirectors meetings and otherimportant meetings to monitor the business execution by

Human

Corporate Governance Structure

esour es Committee

Comprised of representative directors and outside directors,

the uman esources Committee holds discussions on such

Shareholders’ Meeting
Appoint/dismiss

perating under the CS

Promotion Council, theisk

Audit and Supervisory
Committee

AssistCollaborate

Whistle-blowing
SystemAudit

Helpline

Audit and Supervisory
Committee OfficeBusiness Operations

President
Departments Responsible
for Internal Auditing

CSR Promotion Council
Risk Management and Compliance Committee

Auditing Dept.
RC Management Dept.
Internal audit

Seven Committees

esponsibility

management and compliance, which are both core elementsof the internal control system

Se en Committees

Tokuyama operates committees focused on risk

management and compliance in seven critical andspeciali ed areas, separately from theisk Management

and Compliance Committee The committees operate under
the CS

Promotion Council, overseeing the following areas:

financial reporting, fair trade and competition, security trade,

information security, environment, safety, and productsafety and uality assurance

Helpline Committeeo cer positions

channel to enable internal reporting of legally uestionable

xe uti e Committee an Strategy
Committee
The Executive Committee, comprised of executive officers

Helpline Committee

director responsible for the Corporate Social

matters as remuneration for directors and executive o cers

and the selection of candidates for director and executive

Appoint/dismiss

Accounting Auditors

Board of Directors

Strategy Committee

isanagement an Complian eCommittee

ivision The committee takes the initiative in promoting risk

irectors

oard ofdecisions on important matters concerning the execution

executive o cers

Executive Committee

activitiesof the Company s business while supervising businessoard ofn 2017, Tokuyama made the transition to a company

Audit

for CS

independence of theachieve transparency, and engage in constructive dialogue

Decide/superviseinternal control systems, which constitute the basis

Management and Compliance Committee is chaired by theendeavoring to practice suitable information disclosure,

Audit andSupervise

related policies and goals,

and deliberates on important matters concerning

irectors deliberates and makes

clarifying the responsibilities for business execution, while

Human Resources Committee

The Council sets CS

Tokuyama stime, Tokuyama is encouraging faster decision making andReportChaired by the president, the membership of the CS

Tokuyama respects the rights and e uality of stakeholders
and is strengthening the monitoring functions andAppoint/dismiss

Promotion Coun ilTheelpline Committee was set up as a whistleblowing

actions and behavior

epartments
u iting

esponsi le for nternal

selected by the president, meets twice a month to discuss

Tokuyama has established the

The Strategy Committee discusses important matters suchthem with responsibility for internal auditing

and finali e key strategies adopted by the oard of irectors

as the pros and cons of pursuing certain businesses andtheuditing

esponsible Care Management

epartment andepartment and tasked

the manner in which they should be executed, to assist thepresident in determining the direction of business ob ectives

Instruct/support/request

Business Divisions, Back-Office Divisions, Research Laboratories, Factories and Group Companies

14

TOKUYAMA CSR REPORT 2018

TOKUYAMA CSR REPORT 201815

Risk Management and Compliance

Risk Management and Complianceuil ing a Soun Sustaina le Corporate roup
sing the usiness Pra ti es So iety xpe ts

Using the e-learning program

Complian e

Tokuyama understands compliance to have a broad

meaning, including not only compliance with laws andinternal rules but also behaving sensibly in a mannerthat conforms with corporate ethics and meets social

Tokuyama has established risk management andexpectations To communicate and spread awareness of

Determined to promote CSR and carry out sound, sus-

together a handbook presenting the Tokuyama roup Codevarious initiatives to strengthen risk management andunder the Tokuyama

compliance as the foundation of its business activities.

compliance throughout thetainable business activities, Tokuyama is implementingof Conduct, the responsibilities of Senior Management

conduct thorough compliance.

Tokuyama roup s Five Conscience Clauses t is distributedisanagement

Tokuyama manages risk through theroup, the Company has put

roup Code of Conduct, and theto all roup employees

isk Management

and Compliance Committee, which operates under the CS

Promotion Council t also has expert committees focusedon risk management and compliance in seven critical andspeciali ed areas to ensure management through thedeliberation of key issued The Company has designated aunit responsible for regulations concerning managementof the risk of loss and conducts activities based onComplian e

Tokuyama's e-learning materials

u ationraining

Training on legal obligations is held for new directors

and auditors to reduce compliance risk n fiscal 2017, avariety of compliance training programs were also held for

employees, on 45 occasions Tokuyama also implements
e-learning programs on: compliance; prevention of abuseof power, sexual harassment, and maternity harassment;
protection of personal information; the Social Security and

Tax Number System; copyrights; management of trade
secrets; and insider trading regulations

histlelo ing Systemn internal helpline has been established to enable

safe, anonymous reporting and consultation regarding
compliance violations involving the Tokuyama

roup(including potential violations) without fear of unfavorable
treatment There is also an established external contact

point (attorney) to whom an employee can make ananonymous report without the Company being notified ofthe employee s name and position, for his or her protection

the management regulations t also works to mitigate
compliance risk by establishing management systems forrelevant to business execution and keeping track of trends

1.トップ・マネ
ジメントは、行動憲章に則2.トップ・マネ
り、率先してジメントは、行動する。
行動憲章の遵
3.トップ・マネ守を社内に徹ジメントは、底する。
行動憲章遵守
社内体制を整を有効に機能備する。
させる
4.トップ・マネ
ジメントは、
行動 憲章
生したときにに反するようは、以下のとな事 態がおり対応する・自らが問題発。
解決にあたる
姿勢を表明す・原因究明、る。
再発防止に努める。
・迅速かつ的
確な情報の公開と説明責任・権限と責任を遂行する。
を明確にした上、自らを含行う。
めて厳正な処分をトクヤマグループ５つの良心

私たちのその行為は、❶ 法令や社内ルールに違反していない❷ トクヤマグループ行動か
憲章に則して❸ 顧客や取いるか
引先はどう思うか❹ 社会や一
般消費者はどう思うか❺ 家族や同僚に胸を張って話せるか

株式会社トク
ヤマ
0日発行

業活動

、公正・透明・自由な競争ならびに適。
正な取引を、政治・行政との健全かつ正常な関係をブル・ケア保ちます。
社会的に有用な製品・サー
ビスを安全性発、製造し、社会に提供すに十分ると共に消費頼を確保しま
者・顧客
す。
境問 題へ
の取り組みは
人類 共通
在と活動に必の課 題であ須の要件であることを認識に行動しますし、自。

尊重

活動に関わる
人々の人権を、宗教等に尊重し、人種よる一切の差、性別を行いませ
員一人ひと
ん。
りの多様性
・人格・個性で働きやすいを尊重す
環境を確保し、ゆとりと豊
かさ

係る
動憲章に
ループ行
トクヤマグ ジメントの責務
ネ
日制定）
マ
月12
・
年5
（2009
トップ
ン

for the type and severity of any crisis

ジメ
ップ・マネ
各社のト
グループ
動憲章（以
ループ行
及びトクヤマトクヤマ
がトクヤマグ
、相互に連
グループ
するため
トクヤマ
神を実現
トは、
の精
う）
とい
章」
下「行動憲
果たす。
の責務を
携し以下

トクヤマ
グループ
行動憲章

5. コミュニ
ケーション
私た

ちは、企業
活動や財務報公正に開示し告等の経営情、広く社会報を積極的かとのコミュニつ
ケーションを図ります。
・私たちは
、
「良き企業
市民」
として積極
行います。
的に社会貢献
活動を
・私たちは
、国際的な
企業活動にお地の法律の遵
いても、国際守はもとよりルールや現、現地の文域の発展に貢化や慣習を尊献します。
重し、地CSR Promotion Council

心
５つの良
グループ
トクヤマ

Risk Management and Compliance Committee

か
ていない
に違反し
いるか
内ルール
に則して
❶ 法令や社行動憲章
グループ❷ トクヤマ
う思うか
引先はど
うか
う思
❸ 顧客や取はど
般消費者
せるか❹ 社会や一張って話僚に胸を❺ 家族や同

は、
その行為
私たちの

Seven Committees
Financial Reporting Committee

トクヤマ
株式会社
発行
20日
2009年8月

Fair Trade and Competition Committee

6.社会貢献Security Trade Committee

7. 反社会的

勢力の排除

私たちは、
市民社会の秩序や安全に脅勢力とは断固威を与える反
として対決
します。
社会的

トクヤマグ
ループヘル
（通報・相談プライン
窓口）

トクヤマグループに係るコ
ンプライアンの可 能性があると思わス違反事項（違反れる事項を含益な処遇を受む）についてけることなく、不利
匿名でも安心ができるようして通報・に設けられた
相談
窓口です。

東京弁護士
窓口
周南弁護士
窓口
トクヤマ
社内窓口

0120-337-565

bengoshi-t

okyo@toku

yama.co.j

0120-083

p-404

bengoshi@tokuyam

0120-332

a.co.jpcompliance

的かつ

動憲章
ループ行 （2009年5月12日制定）
トクヤマグ
と

「社会
、
人ひとりは
役職員一
、顧客に選
ループの
信頼され
クヤマグ
私たちト
「社会から
長を実
践し、
続的 な成
経営」を実
として持
共鳴する
ループ」
るトクヤマグ
。
続け
ます
ばれ
り行動し
め、以下の通るた現す

Tokuyama Group s Five
業活 動に
べての企
遵守はす
て行動
プライアンスConscience1. コン
Clauses
ルールの
識をもっ
に則り良
、法令・社内私たちはき、企業倫理立場を貫(on the back優先ofするとのtheemployee
ID)
します。

正な
らびに適
業活動
な競 争な
2. 公正な企・透明・自由-062-helpdesk@

16

Compliance training

tokuyama.co.jp

報を積極
の経営情
ケーション
ます。
務報告等
5. コミュニ
ションを図り活動や財、企業
コミュニケー
私たちは
社会との
示し、広く
公正に開

を
貢献活動
的に社会
献
として積極
市民」
6.社会貢
「良き企業
、
ルや現
・私たちは
も、国際ルー
。
、地
において
行います
を尊重し
企業活動
化や慣習
、国際的な
の文
ちは
現地
・私た
もとより、
の遵守は
地の法律
ます。
に貢献し
的
域の発展
る反社会
除
威を与え
勢力の排
安全に脅
7. 反社会的
の秩序や
、市民社会
す。
私たちは
対決しま
断固として
とは
勢力

取引を

、公正
。
保ちます
・私たちは
な関係を
。
かつ正常
行います
との健全
、政治・行政
・私たちは
に十分
を安全性
シブル・ケア
・サービス
品
顧客
・
ポン
者
な製
3. レス
有用
共に消費
、社会的に
供すると
・私たちは
し、社会に提
開発、製造
。
課題であ
配慮して
保します
類共 通の
信頼を確
組みは人
し、自
の満足と
への取り
ることを認識、環境 問題
要件であ
・私たちは
に必須の
活動
在と
り、企業の存
します。
行動
的に
主的、積極
人種、性
し、
尊重
権を
の尊重
人々の人
ません。
4. 人権・人格
に関わる
別を行い
、企業活動
重す
一切の差
・私たちは
等による
・個性を尊
国籍、宗教
多様性・人格
かさ
別、信条、
人ひとりの
、ゆとりと豊
、従業員一
を確保し
すい環境
・私たちは
で働きや
安全
、
ると共に
。
ます
を実現し

TOKUYAMA CSR REPORT 2018

ルプライン
ループヘ
トクヤマグ
窓口）
反

相談
反事項（違
ライアンス違
、不利
るコンプ
ープに係
む）について事項を含
トクヤマグル
・相談
思われる
して通報
があると
でも安心
の可 能性
ことなく匿名
。
を受ける
です
処遇
窓口
益な
けられた
ように設
きる
がで
jp
uyama.co.
士
okyo@tok
東京弁護
bengoshi-t

（通報・

-565

0120-337

窓口

士

周南弁護
窓口

トクヤマ
社内窓口

Instruct
Report(anonymous)

Instruct

Board ofDirectors

Risk Management Framework

に向けて
ンス推進
コンプライア

行う。

ライアンス、法令・社内ルールの遵守はすべての企との立場を貫業活 動にき、企業倫理に則り良識をもって行動

other measures in order to ensure an appropriate response

Tokuyama Group Code of
Conduct handbook。
行動する
り、率先して憲章に則る。
に徹底す
ントは、行動
守を社内
マネジメ
憲章の遵
1.トップ・
させる
ントは、行動
効に機能
マネジメ
遵守を有
憲章
2.トップ・
行動
ントは、
マネジメ
態が 発
3.トップ・る。
するような事
を整備す
社内体制
憲章に反
ントは、行動
する。
マネジメ
おり対応
4.トップ・る。
は、以下のとを表明す生したときに
たる姿勢
にあ
問題解決
める。
・自らが
行する。
防止に努
責任を遂
明、再発
分を
開と説明
・原因究
厳正な処
情報の公
を含めて
つ的確な
上、自ら
・迅速か
確にした
責任を明
・権限と

（2009年ちトクヤマグ
5月12日制
ループの役職定）
員一人ひとる経営」を実
りは、
「社会と
践し、
「社会から
けるトクヤマ
信頼され、
顧客に選
グループ」
として持 続的ため、以下な成 長を実の通り行動します。

ReportEmployees makereports andseek advice

コンプライアンス推進に向けて

2009年8月2

クヤマグル
ープ行動憲
章

(internal/external)

also has established a business continuity plan ( CP) and

トクヤマ
グループ
行動憲章

トクヤマ及び（2009年
トクヤマグル
5月12日制定）ープ各社のトトは、
トクヤマグルップ・マネープがトクヤジメン
下「行動憲マグループ行章」という）の精動憲章（以神を実現する
携し以下の責ため、相互務を果たす。
に連Helpline
Committee

Helpline

in amendments to these laws and regulations The Company

トクヤマグ
ループ行動
憲章に係る
トップ・マ
ネジメント
の責務

Report(anonymous)

Report and consultation(can be anonymous)understanding important laws and regulations that are-404
0120-083 ma.co.jp
tokuyabengoshi@Information Security Committee
Environment Committee
Safety Committee
Product Safety and Quality
Assurance Committee

Promoting Information
Security

Tokuyama implements the following security measures in order to reinforce security of
information assets, such as client information. In ﬁscal 2017, no major incidents concerning
information security occurred.

Security Measures with New ICT Technology(1) We prepare systems and rules that enable
flexible installation, confirmation and central control of security for individual ICT
technologies.
(2) We clarify what requires protection as wellas risks, and carry out appropriate measures.
(3) We have a computer security incident response team (CSIRT*) which works to prevent incidents, and also to minimize damage
in the event an incident does occur.

(1) Promoting management oftrade secrets

Prepared regulations in accordance with the fiscal 2015 revision of Japanʼs Unfair Competition Prevention Act, and verified
tools for implementing advanced document management.

(2) Strengthening personal information management

In accordance with the Revised Act on the Protection of
Personal Information, explained the revisions to the five major
divisions, received reports on their management of personal
information, and made recommendations.

(3) Responding to new rules onprotecting personal information in the EU General Data
Protection Regulation (GDPR)

Confirmed status of the three relevant group companies andpresented measures.

(4) Implementing educational
training

Held three group training sessions on information security andprotection of personal information for new employees andimplemented training on targeted email attacks at two groupcompanies.

(5) OtherTwo employees participated in cybersecurity seminars forcontrol systems organized by METI.

＊ The CSIRT prevents the occurrence of security incidents, and in the event that one occurs, contributes to the achievement of safety and security with an immediate response. The establishment of a CSIRT is encouraged in the Cybersecurity Management Guidelines published by Japan's Ministry of Economy, Trade and Industry (METI).

62 ama.co.jp-332-0esk@tokuy0120nce-helpdcompliaTOKUYAMA CSR REPORT 201817

Responsible Care

Responsible Care

Prote ting the n ironment nsuring Safety
an Promoting oo Health for People ano alCommunities
Responsible Care activities are an essential componentof Tokuyamaʼs corporate social responsibility. Tokuyama

is currently used in 52 countries around the world n apan,aesponsible Care Committee has been set up under theapan Chemical ndustry

ssociation ( C )s of2018 the committee had 113 corporate members

s one

been actively implementing esponsible Care activities since
the committee s founding in 1995

Tokuyama has established a number of organi ations that

quality systems.

which is chaired by the Company president Specifically, itesponsible Care is a voluntary management initiative

through which companies that manufacture and handlechemical substances undertake measures for protecting theenvironment and ensuring the safety and health of society

and Product Safety andualityssurance Committee

as decision-making bodies, and the Productssessment

Subcommittee and several other subcommittees asassessment organi ations

Tokuyama continually improves its

consumption and disposal

focusing on environmental conservation, process safety,

esponsible Care also encour-ages the public disclosure of these activities along with

dialogue and communication with members of society The
esponsible Care initiative originated in Canada in 1985, andSafety and Environmental
Assessment Subcommittee

Safety Committee

Product Safety and Quality
Assurance Committee

Analytical Science Dept.
(Support organization)

Responsible Care Management
Dept. (Secretariat)

This laboratory carries out environmental measurements, working environment measurements and ultra-trace
analysis of substances under regulationand chemical pollutants.

This department promotes RC activities throughout the Group, covering
the areas of the environment, safety
and quality.

e ium term esponsi le Careti ities Plan Phase

orking on the basis of its medium-term plan for esponsi-

esponsi le Care nitiati es

t covers all operations, from the development of chemical

substances to their manufacturing, distribution, usage, final

Environmental Committee

Product Assessment
Subcommittee

pursue concrete initiatives under its CS Promotion Council,
sets up the Environmental Committee, Safety Committee,

esponsi le Care

Decision-Making Function(Labeling Assessment Subcommittee)

initiative in each of its management systems as it strives

hat sAssessment Functionof the original members of the organi ation, Tokuyama hasrame or for Promoting esponsi le Careto continuously improve its environmental, safety, andCSR Promotion Council

pril 1,

has put in place company-wide infrastructure forpromoting Responsible Care, and is incorporating thisResponsible Care Promotion Structure

esponsible Careinitiatives by implementing plan-do-check-act (P C ) cycles
disaster prevention, occupational health and safety, andchemicals and product safety

ble Care activities, Tokuyama sets policies and goals for eachfiscal year ndividual departments then create and carry out
specific plans based on these policies and goals The resultsof initiatives are evaluated at the end of each fiscal year andincorporated in plans for the following fiscal year

Basic Philosophy of Responsible Care
Basic Policy

3. Promote energy conservation and curb global warming

As a member of the Japan Responsible Care Committee, Tokuyama
Corporation carries out Responsible Care activities that protect the environment and preserve safety and health throughout the entire chemical
substance life cycle, from development and manufacturing to distribution,use, final consumption and disposal.
Our social mission is to aggressively tackle and systematically solve
environmental issues in particular, which, in turn, will lead to sustainablecorporate and social development. Based on this recognition, we promote
Environmental Management, a management policy that emphasizes theenvironment, in all of our business activities, including development, manufacturing and sales.

• Achieve top-class unit energy consumption in the industry for eachproduct

4. Promote resource recycling and work toward reduction andthe proper management of waste materials• Promote the material recycling and thermal recycling of resources• Work toward achieving a paperless office

5. P r o m o t e p r o c e s s s a f e t y , d i s a s t e r p r e v e n t i o n a n doccupational health and safety

Action Objectives• Aim for zero accidents and disasters based on the principles of selfresponsibility and the self-management of safety• Achieve a comfortable working environment and protect people’ssafety and health

1. Promote environmental protection

6. Ensure strict product safety standards• Implement an ISO 14001-based Environmental Management System
and reduce environmental impact• Offer environmentally friendly products that can be used with safety• Provide proper information on how to use products and what
precautions to take

2. Observe the laws and regulations• Observe international rules, domestic laws and regulations andindustrial standards• Thoroughly implement export management rules on materials undercontrol

18

TOKUYAMA CSR REPORT 2018

7. Deepen the relationship of trust with society• Publicly disclose information on the Company’s activities concerning
environmental protection, process safety and disaster prevention,
occupational health and safety, and chemical product safety• Actively engage in dialogue with the local communities

Evaluation and improvement

Fiscal year targets and plan

Pu lication of performancedata and social dialogue

Formulate scal year planand targets for esponsi leare initiatives

esponsi le are
ommunity Dialogue
Preparation of
eport

A

n ironmental
onser ation

S

Initiatives for ne t scal year
plan

P

LAN

CT

hemicals andProduct Safety

Process Safety
isaster Pre ention

Implement activities
through operation ofmanagement systems

Assessment andaudit system
ternal and internal audits
Safety and environmental
assessments
Product assessments

C

ccupational Healthand Safety

HECK

Address priority issues

DO

TOKUYAMA CSR REPORT 201819

Responsible Careperation ofo Phaseanagement Systems

The Company s Tokuyama Factory andhave ac uired S

ashima Factory

14001 certification Each factory sets

assessments confirm whether facilities are completed as
designed and operational preparations are complete

Pro u t ana elling

Tokuyama confirms product safety at each stage ofrelated activities intended to alleviate environmental impact,

stage through to market release The assessments

conserve energy, reduce waste, and recycle resources

Tokuyama s head office, branch offices and researchlaboratories also set policies and goals, and pursue suchactivities as energy conservation, resource recycling, andwaste reduction

Tokuyama has ac uired S

9001 certification for its

uality management system, which has been operating since

fiscal 2002 as a company-wide system encompassing sales,development and all other operationsn accordance with the New

Safetyuidelines issued by C

ccupational

ealth and, Tokuyama operates

occupational health and safety management systems at

The audit for the S

operations, from the initial research and development

confirm compliance with legal re uirements and evaluate

broader range of safety-related activities

ssessment an
Che
Phase

u it System

Tokuyama has set up several assessment systems in ane ort to reduce environmental- and safety-related risks

Safety ann ironmental

ssessments

Tokuyama conducts safety and environmental assessments

before newly installing, expanding or modifying any of its
facilities These assessments review basic plans and design,

examining whether facilities are designed for safety andenvironmental considerations n addition, pre-operation

mpro ement anssessment throughu its
t Phaseudits are used to verify that business sites are suitablypany is dealing with each accordingly The audit for the S

carrying out activities in line with corporate policies(one minor defect; five opportunities for improvement), suchthe president, and continuous improvements are sought

14001 held in

ctober November 2017 identified six issues

as an incomplete record These issues are being corrected

substances used in the product, their potential impact on

udit

results are reported to the relevant departments as well as
The results for the fiscal year are shared withstakeholders through esponsible Care Community ialogue
sessions and the CS

the level of various risks, including the safety of chemicaleport

the environment, and their effect on human health The

Company also checks all labeling in documents such as
product catalogs, safe handling manuals, and safety data

sheets in order to ensure that instructions and warnings arecomplete and accurate＊ A safety data sheet is a document for recording information related
to the risks and toxicity of chemical substances. It is prepared tofacilitate the safe handling of such substances, and includes thenames of the substances, safety measures, and procedures forresponding to emergencies.

Priority Tasks and Results of Responsible Care Activities in Fiscal 2017

Safety ann ironmental

Results

Environmental
Conservation● Comply with legal requirements andother regulations● Strictly complied with legal requirements 2 incidents
exceeding limits set by the local government

B● Achieve zero environmental accidents● No environmental accidents

A● Achieve targets for reducing
environmental impact● Reduced or maintained levels of emissions of substancesof concern

A● Reduced per-unit energy consumptionA● Maintained landfill to total waste rate of 1%

A● Achieve zero legal violations● No legal violations

A● Ensure no accidents or disasters occur● 2 accidents (leaks)

B● Employees: 4 accidents not requiring work absenceContractors: 2 accidents requiring work absence,
4 accidents not requiring work absence

B
B● Improved safety management level

A● Promoted risk and hazard management

A● Promote physical and mental healthA● Conducted inspections of products and labelingA● Upgraded safety data sheet (SDS) management

A● Actively participated in the JIPS*A● Addressed regulations on chemicals in countries outside
Japan

A

Tokuyama conducts safety and environmental audits onan annual basis in order to verify the applicability of its
disaster-prevention measures

Safety and Accident
Prevention

the ogistics

Occupational Healthand Safetyuditing teams inspect each workplace, includingroup,ealth Management Center, and allorgani ations sub ect to inspection under apan s
Pressure as Safety ct

u its yigh

● Reduce rate of work absences

hir Parties

fter latest transition assessments by a registerd certifying

body, the Company has successfully moved to S 9001:

Achieved (A) Not achieved (B)Priority tasks

u its

environmental conservation management and accident and

Degree of target achievement:

Categoryeach of its workplaces n fiscal 2005, the Tokuyama Factory
expanded its safety management system by incorporating a

9001 held in February 2018 identified

seven issues (opportunities for improvement), and the Com-ssessments

an environmental policy and goals in line with Tokuyama s

company-wide environmental policy, and undertakes

2015 and S 14001: 2015, the latest version of standards

Chemical Product
Safety● Ensure the safety of products

Degree oftargetachievement

Build Relations ofTrust with Local
Communities andSociety● Participate in community events● Participated in community volunteer activities

A● Establish a good reputation in society● Held dialogues with the community on Responsible CareA

● Held factory tours

A

Promote Responsible
Care at Group
Companies● Expand the scope of Responsible Care
activities● Conducted safety, environment, and quality auditsA● Shared information related to Responsible Care via an
online newsletter, etc.

A

● Addressed regulations on chemicals in countries outside
Japan

A

＊ JIPS: The Japan Initiative of Product Stewardship is an initiative spearheaded by the Japan Chemical Industry Association with the aim of facilitating the independent
management of chemicals. Its members collect and analyze information on the hazardous properties of chemical substances and products in order to carry out risk
assessments incorporating data on their usage and applications, comparing levels of exposure and safety. The risk assessment results provide a basis for proper
chemical substance management aimed at ensuring workers' occupational safety, protecting consumers, and reducing environmental impact. The outcomes of suchmanagement activities are then disclosed to the general public and suppliers across the supply chain.
Safety and environmental audit at Kashima Factory20

TOKUYAMA CSR REPORT 2018

Floor patrol

TOKUYAMA CSR REPORT 201821

Accident Prevention and Occupational Health and Safety

Accident Prevention and Occupational Health and Safetyorging Strong ies ith o al
Communities hile uil ing a Positi e Safe
i ent ree or pla e

health and safety activities, worksites carry out basic
safety activities, including safety patrol, kiken yochi

ha ard prediction, and near-miss activities

isaster Prepare ness

Recognizing that safety is the basis for its businessactivities, Tokuyama practices safety as the firststep to maintaining good relations with the communi-

i ent

ased on the safety manage-

strives to stop unsafe behavior by conducting studies
into behavioral characteristics

facilities, and the public.

Create comfortable workplaces to ensure the mental and physical health of the people who work there.

TOKUYAMA CSR REPORT 2018s part of occupational

Fiscal 2018 Tokuyama Safety Management Objectives and Key Action Items

Policy Objectives

for improving health based on medical checkups

s formental health, the Company is practicing early intervention,

including diagnostic surveys of work-related stress forall employees and better measures such as consultation
services available outside the Company

ce as the disaster response

Helping Contra tors Promote Healthan Safety
tives to promote health and safety: (1) oint safety meetings

Expenditures for Accident Prevention andOccupational Health and Safety

Note: Figures do not add
precisely to total due
to rounding.

on the production floor; (2) safety patrols to ensure safe

Earthquake and natural disastercountermeasures, others

construction work and to improve unsafe situations; (3)16 (9％)

supervisory skills training, and ha ard simulation training
to improve risk handling techni ues; and (4) checking ofoperating procedures, and implementation of kiken yochi

181

81 (45％)(Millions of yen)

85 (47％)Comparison of Accident Frequency Rates*1

Accident
prevention
measuresTotal amount in
FY2017

Occupational healthand safety measures

ha ard prediction activities

Comparison of Accident
Severity Rates*2■ No compliance violations ■ No accidents or disasters

2.144■ Reduce the rate of work absences
Key Action Items

Improve safety management
Raise hazard awareness, improve change management, enhance hazard
prediction (kiken yochi ) activities, encourage use of IoT and big data
Identify sources of risks and resolve
Conduct risk assessments for irregular operations, respond to risk assessments forchemical substances and implement improvements
Make progress in risk management and hazard management
Prepare for response to a potential major earthquake
Promote facilities management
Enhance management of older facilities, expand eﬀorts to identify facilities risks
Promote physical and mental health

22

ead

to reduce the rate of work absences by o ering counselinghead uarters and the Tokuyama Factory as the crisis

for safety education and information sharing on situations

risks in work, facilities and processes Tokuyama also

Foster and enhance a culture of safety, for the safety of people,

designating the Tokyoen, give safety priority over all business activities, andworks to identify and eliminate ha ards by assessing

Comply with laws, regulations, and internal rules.

also conducted drills for initiating its business continuity

Tokuyama and its contractors carry out the following initia-

safety: fulfill the obligations of a good corporate citi-

ment system of the Tokuyama Factory, the Company

Implement safety initiatives involving all employees, under theleadership of upper management.

oint drills involving affiliated companies and contractors,

Tokuyama has adopted three principles for ensuring

and acts accordingly

Tokuyama operates a safety management policy and actively
implements safety initiatives as a good corporate citizen.

earth uake, emergency drills at individual company divisions,assessment of weight goals, etc Tokuyama is also working

response head uarters

ensure that everyone is aware of their responsibilities

Fiscal 2018 Company-Wide Safety
Management Policy

include disaster drills for pipe leaks and fires caused by anplan ( CP) in the scenario of a Tokyo inland earth uake byComprehensi e Safety an
Pre ention easures

General disaster preparedness drill at the beginning of year

Tokuyama has carried out various training activities These

measures and occupational health and safety initiaenvironment that is free of accidents.

To raise health awareness among employees, Tokuyama has
which involves monthly establishment, self-management andrills

and workplace safety competitions The Company has

tives in its eﬀorts to create a positive and safe work

ental

its employees take part in a Smart ife Program activity,

ties in which it operates. Based on this approach, theCompany carries out stringent accident prevention

Promoting Soun Physi al an
Health

0.15

1.5

0.12
0.09

1.0

0.13
0.09

0.06

0.5
0.0

0.17

0.18

2.0

0.03
09

10

11

All industries in Japan
Tokuyama Corporation

12

13

14

15

16

17

(FY)

Chemical industry in Japan＊ 1 As an indicator of the frequency of industrial accidents, the accident
frequency rate is calculated as the number of workers forced to miss work
due to an industrial accident per one million cumulative working hours.

0.00

0.09

0.04
0.005

0.000

09

10

0.11

0.04
0.015
11

All industries in Japan
Tokuyama Corporation

0.12

0.12

0.10

0.10

0.000

0.000

12

13

0.09

0.006
14

0.10
0.07

0.04

0.09
0.09

0.03
0.001

15

16

0.000
17

(FY)

Chemical industry in Japan＊ 2 As an indicator of the magnitude of industrial accidents that have occurred,
the accident severity rate is calculated as the number of lost work days due
to industrial accidents per 1,000 cumulative working hours.

TOKUYAMA CSR REPORT 201823

Tokuyamaʼs Environmental Management

Tokuyama’s Environmental Management

mplementing n ironmental
anagement to e u e
For Tokuyama, the pursuit of proactive initiatives ton ironmental mpa t
protect the earthʼs environment is an important part of its

Company-Wide Environmental Management Policy
Medium-Term Basic Policy

Focus Items in Fiscal 2018

Tokuyama actively undertakes environmental preservation and・Strictly comply with legal requirements, etc.

strives to help build a sustainable society, based on its Basic・Continue zero environmental accidents

Philosophy of Responsible Care and the following policies.

・Reduce environmental impact
Maintain or reduce emission levels of environmentallyhazardous substances• Thorough compliance with laws and regulations

corporate social responsibilities. Accordingly, the Compa-• Zero environmental accidents

ny practices environmental management that takes into

Promote zero waste emissions• Reduction of environmental impact

account the natural environment in all business activities.

・Combat climate change• Combatting climate change

Promote energy-saving and conservation of electricity• Continuous improvements to environmental management systems• Improved relationship of trust with stakeholders

Performan e in is alloofaterials inusiness

ti ities

Category

separate numerical management target for each department
to maintain the current low-impact situation

ounting2017

Tokuyama has been carrying out environmental accounting

In December 2017, Tokuyama received
the Development Bank of Japan (DBJ)

analy e the investment amounts and costs associated withsince fiscal 2000 in order to accurately determine andits environmental conservation activities, thereby providing aEnvironmentally Rated Loan, rated as having“advanced environmental initiatives.”

PRTR
Global Environment
Conservation

6,600

1,880

Raw materials

6,760

INPUT

OUTPUTTOKUYAMA

23

11.3

Process eﬄuent

Industrial water

24,00045,500

Coolant water and other types of eﬄuent

Products

6,500

Note: All amounts are for Tokuyama Corp. on a non-consolidated
basis in ﬁsical 2017

+ 19%

Maintain the current low-impact situation± 0%

PRTR ( ⇒ P.27)- 3%

Energy Conservation

Energy consumption on a
per-unit basis

Recycling

Effective utilization rate

Maintain at 92%

93.8%

○

Maintain at 92%

Zero emissions“Zero emissions” rate

Maintain at 99.9%

99.9%

○

Maintain at 99.9%

Major Activities

AmountInvested(million yen)Costs
(million yen)

Pollution Control

Comprehensive drainage measures,
updated control panels/rectifiersfor equipment to counter soot andsmoke, etc.

423

4,016

GlobalEnvironmental
Conservation

Adoption of a fuel reduction
system, installation and upgradeof pretreatment equipment for
raw materials to reduce CO2,
improvements to equipment to
reduce hydrogen steam, etc.

276

Resource Recycling

Installation of waste storehouses,
partial upgrade of incinerationequipment, PCB waste disposal
costs, etc.

212

1,210

0

1

69

240

0

0

Upstream andDownstream Costs

Substances withenvironmental impact+ 4%
Maintain the current low impact
situation

Nitrogen

3% reduction of per-unit energy
consumption by fiscal 2020
compared to fiscal 2005

Category

Waste (incinerated and landﬁll)

2,250

FY2018 Target+ 22%

Fiscal 2017 Environmental Preservation Costs

Production

Fuel

RatingGoal achieved,
Goal not achieved- 9.5%○

Improved per-unit energy consumption＊ Regarding performance data, Tokuyama has set a separate numerical management target for each department to maintain the current low-impact situation. The table above
does not include speciﬁc numerical targets on atmosphere, water quality and PRTR for Tokuyama as a whole. Instead, the year-on-year diﬀerence from FY2015 results is shown.

Costs in Business Areas

Carbon dioxide (CO2)

Waste and by-products(49,600,000 gigajoules)

Water Quality

sound basis for making environmental investments

Flow of Materials in Business Activities

FY2017 Result

Phosphorus

Waste Reductionn ironmental

FY2017 Target
Soot
COD ( ⇒ P.27)

Environmental
Impact Reductionwaste recycling and ero emissions targets

egarding other performance data, Tokuyama has set a

Items
Atmosphere

output of materials for production, and regularly sets new2017, Tokuyama achieved its per-unit energy consumption,

Symbols:

Results of Environmental Protection Initiatives by the Tokuyama Factory in Fiscal 2017

Tokuyama works to accurately determine the input andtargets aimed at reducing environmental impact n fiscal

Review GHG medium-term reduction goals
・Expand communication with stakeholders

Management Activity
Costs

Installation of environmental
analysis equipment

Research andDevelopment Costs

Ma or environmental investment pro ects in fiscal
2017 included comprehensive drainage measures andestablishment of waste storehouses

onomi
ene ts of n ironmental
anagement
385

n fiscal 2017, the economic benefits remained at year on

year, at approximately 1 5 billion yen

Social Activity Costs

Greenification and beautification
measures
Production of CSR report

068

Costs for Environmental
DamageImposition, management of a former
mining site

0

105

980

6,025

Total

n ironmental Costs

Economic Beneﬁts in Fiscal 2017
Category

Material Benefit
Economic Benefit(1,000 metric tons) (million yen)

Gains on Reduction in Energy Consumption-

194

Gains on Sale of Valuable Waste

88

206

Gains on Reduction in Waste Disposal Costs
through Waste Recycling

247

642

Gains on Reduction in Raw Material and FuelCosts through Waste Recycling

248

448

-

1,490

Total

(Unit: 1,000 metric tons)＊Learn about Tokuyama s business activities and their impact on biodiversity at: http://www.tokuyama.co.jp/eng/csr/

24

TOKUYAMA CSR REPORT 2018

TOKUYAMA CSR REPORT 201825

Tokuyamaʼs Environmental Management

eidanren soluntary

ction

Plan on the Environment, as a member of one of theindustries covered by thection Plan t is via thisction

Plan that Tokuyama is working to achieve its 2020 emissions

reduction target Tokuyama is making steady progress inconserving energy throughout its business activities, andsupporting e orts by employees to save energy at home

Promoting nergy Conser ation

Tokuyama consumes a vast amount of energy to manufac-

energy consumption, and it has a target of reducing its per-including ue gas desulfuri ers, denitration e uipment, low-levels The factory has also launched a pro ect to improvefiscal 2017, emissions of S x, N x and soot increased inunit energy consumption by 3 0

by fiscal 2020, from 2005

per-unit energy consumption, in order to reduce C2emissions even further n fiscal 2017, the factory s per-unit
energy consumption came in at 9 5

below the 2005 level

thanks to steady energy-saving efforts, robust production,changing trends in the heating value of coal, and utili ationof biomass fuelse u ing

ater anir Pollutants

ture its core products such as caustic soda, cement, andSince early on, Tokuyama has worked hard to preserve theof the greenhouse gases, primarily in its burning of fossil

in place to reduce emissions of air and water pollutants

polycrystalline silicon t also emits carbon dioxide (C 2), one

fuels and decarboxylation of limestone, which is used as araw material for cement production

The Company is working to reduce C2emissions byenvironment The Company has a variety of ongoing measures

mounts oftmospherin order to reduce emissions of sulfur oxides (S x), nitrogen

implementing energy conservation measures, including up-oxides (N x), and soot into the atmosphere, Tokuyama

Factory accounts for more than 99

generate these substances with emission control systems,

grading to more energy-e cient e uipment The Tokuyama
of the Company s total

Unit Energy Consumption Index* (Tokuyama Factory)
Per-unit energy consumption
(％)

100

97.0

95

94.6

3,000

93.6
90.5

14

15

16

17

■ Attributable to fuel■ Attributable to raw materials■ Attributable to waste ■ Group companies
190
190
200
210
250
200
250
230
230
230

2,110
4,820

0

05

1,680

1,630

1,590

1,720

4,020

4,040

4,120

4,300

14

13

4,510

50,00053,700

2,900

16

15

43,70040,00044,4002,700
45,3002,500
47,3002,700

12,000
9,000

3,000

10,0000

SOx emissions

9,200
174

6,000

20,00005

13Tokuyama Corporation

14

15

16

17

(FY)

Group companies※ The scope of data for Group companies was increased to 22 companies in fiscal
2017, and figures for previous years in the table have also been recalculated accompanying this change.

TOKUYAMA CSR REPORT 2018

factory also employs activated sludge treatment facilities for
reducing the discharge of nitrogen and phosphorous andmeeting chemical oxygen demand (Coverall water uality

n fiscal 2017, C

0

8,850

135

NOx emissions

8,900

138

) regulations forand phosphorus emissions

ct The Company has

due to malfunctioning of wastewater treatment e uipment＊ Chemical oxygen demand is an indicator used to measure water quality, and refers
to the amount of oxygen required to oxidize organic compounds in water.

measures for reducing emissions of these substances

Industrial Eﬄuent Amounts and COD Levels■ Tokuyama Corporation ■ Group companies(Metric tons)

50(Millions of metric tons)■ Industrial eﬄuent

40
35

39

40

37

36

30

30

134

126
112

15

(Metric tons)

200

COD level

37

34
30

14

13

20

22.1

24.2

24.1

116

121

24.2

24.0

150

100

50

10

17 (FY)

16

13

14

15

17

16

(FY)

0

Hazardous Air Pollutant Emissions

Soot emissions

9,470(Metric tons)

10,100

400

138

750

550

680

750

780

13

14

15

16

17 (FY)40■ Dichloromethane (methylene chloride) ■ Chloroform■ 1,2-Dichloroethane ■ Chloroethylene (vinyl chloride)

320
240

168

(Metric tons)

160
80
0

（トン）

250

20

200

150

0
100

237
23

22

9

8

0

■単体 ■グループ会社

10

5

2
2

13

98

5

11

2

2
15

40 41

35 39

12

13

2

6

2

16

27

36

14

Nitrogen and Phosphorus Emissions

8

5

1

2

14

18

15

14

50

26

the Company s own standards, which are even stricter The

0

15,00030,000ir Pollution Control

standards and limits set by the local government, as well as

formulated a voluntary action plan and carries out ongoing0(Metric tons)

49,600substances that are sub ect to voluntary controls underapan smonitoring industrial e uent and purifying wastewater using

remained level year on year Nitrogen emissions increased

17 (FY)SOx, NOx and Soot Emissions

2,800

ir Pollutant

25(Thousands of gigajoules/year)

3,500＊ The PRTR system collects and publishes data on the sources of designated harmful chemical substances and the amounts of these substancesdischarged in the environment or transported from production sites aspart of waste matter.

mounts of Ha ar ous
missions

The Tokuyama Factory follows a stringent system fortreatment e uipment in order to comply with regulatoryof recent years past

27

＊ The unit energy consumption index is calculated using a method recommended
by the Japan Chemical Industry Association (JCIA).

60,000elease an
Su stan es

Emissions in fiscal 2017 were about on par with the average

1,820

20 (FY)

Energy Consumption

missions of Pollutant
ransfer egister P

PRTR Substance Emissions

250
210

6,000

(Target)2005

CO2 Emissions
9,000

97.9

90

e uips its boilers, cement kilns, and other facilities that

(1,000 metric tons/year)

100

accordance with higher operating rates for emitting facilities

Tokuyama generates chloroethylene and three othermissions

mounts of n ustrial f uent anaste aterN x burners, and high-performance dust collectors n

COD level

Tokuyama participates inlo alIndustrial eﬄuent

easures to Help Com atarming

37 40

15

6

17

2

(Metric tons)

FY 2013

FY 2014

FY 2015

FY 2016

FY 2017

Nitrogen

70

89

92

145

173

Phosphorus

2.4

2.6

2.2

2.1

2.1

2
(FY)

30 34

16 （年度）TOKUYAMA CSR REPORT 2018

27

The Nanyo Plant’s Cement Production Recycling System

Local governments
Yamaguchi Eco-Tech
Corp.

Incinerated ash

Raw material crusher
Preheater
Raw material powder silo

Raw material dryer
Natural resources

Outside corporations

Local governments

Outside corporations

Waste plastics

Sewage sludge

SidingIn-house

Limestone
Silica stone

Slag

Clinker silo

Morizukuri
Corp.

Coal ash
Outside corporations

Waste plastics

Preincineration

Outside corporations

In-house

Outside corporations

Coal ashFinishing crusher

Organic sludge

SludgeRotary kiln

Waste liquid

Construction waste soil

In-house

In-house

Organic sludge

Natural resources

Incombustible lime

Coal crusher
Cement silo

Coal

SludgeOutside corporations

Construction waste soil

Outside corporations
GypsumWaste carbon

In-house
GypsumMain raw materials

Main energy source

Alternative raw materials

Alternative energy sources

Clinker shipment

Cement shipment

Clinker: A compound mass made by firing raw materials at high temperatures. This is mixed with gypsum and crushed to make cement.

from soda ash plants and coal cinders from captive power
stations as raw materials t also uses combustible refuse
such as waste plastic as fuel n addition, it accepts andrecycles a large volume of waste matter and by-products
from other corporations and local communities

aste

anagement

Tokuyama generated a total of 367,000 metric tons of waste

in fiscal 2017 t actively worked to recycle this waste both inand outside the Company, mainly by re-using waste matteras raw materials and fuel for cement at the Tokuyama

Factory Through its diligent efforts to recycle waste as
raw material for cement, Tokuyama achieved an effective
utili ation rate of 93 8

The Company also made progresswith reusing waste and reducing the amount generated, andero emissions target of 99 9

Flow of Industrial Waste Treatment

for the fifth consecutive year

(Unit: 1,000 metric tons)

Shifts in Units of Waste Matter/
By-Products Used Per Metric Ton of Cement(kg/ｔ-Cement)

500

Amount of Waste Sent to Landﬁlls
and Rate of Eﬀective Utilization(Metric tons)

50,00082.4
76.9

40,00030,000

366.8

99.9

99.9

99.9

99.9

99.9

94.7

93.9

94.3

94.2

93.8

(％)

100
80
60

36,26020,00040

10,000
0

280
90

13

Landﬁll amount (metric tons)

320

400

380

14

15

16

Eﬀective utilization rate

20390
17 (FY)

0“Zero emissions” rate

Amount of waste recycled (in-house and externally)
Effective utilization rate (%) =×100
Total waste generated“Zero emissions” rate (%) =400

Total waste generated

Amount of landfilled waste (onsite and offsite)
1Total waste generated

×100

Eﬀective utilization rate / “zero emissions” rate

Tokuyama s cement plant effectively uses by-products

achieved its landfill waste

Landﬁll amounte y ling aun he in So iety

Incinerated in-house
Recycled in-house

317.1

21.7

Landﬁlled onsite

0In-house

300
200

461

448

459

441

430

13

14

15

16

17 (FY)

227

100
0

91

Utilization of Waste Matter at Cement Plants(Material Recycling/Thermal Recycling)(1,000 metric tons)

Outsidethe Company

2,000

Waste disposed oﬀsite

27.9

Recycled externally

26.7

Incinerated externally

0.8

Landﬁlled oﬀsite

0.4

1,500

0

1,702

1,550

86
66

1,000
500

1,879

TOKUYAMA CSR REPORT 2018

74

1,746
84

100

1,800

75

79

50
25

4

91

13

14

Material recycling

28

1,711

15

16

17 (FY)

Thermal recycling

TOKUYAMA CSR REPORT 2018

29

0Working with Employees

Working with Employeesm ra ing i ersity to uil
ithual pportunities

or pla es

positions to management track positions and their superiors

Broadening Womenʼs Participation in the
Workplace to Create an Open-Minded
Corporate Culturen addition to promoting the assignment of women to sales

and production divisions, the glass ceiling is being removed,for instance by appointing the first woman to serve as

Tokuyama offers special programs for women andleverages diversity to boost productivity and corporate
value. The Company is working to transform work styles
and reform its human resource development programs.

tion Plan to Promote
for omen

pportunities

Tokuyama is implementing an action plan to promote e ual
opportunities for women, working to achieving four specificgoals by the end of fiscal 2020

f the new university graduates that Tokuyama hiredfrom fiscal 2016 through fiscal 2018, 23

were womenn fiscal 2018, female high school graduates in technicalstudies were also hired To improve the percentage ofwomen in senior and management positions, training waspresident of a group company

n ouraging Change in mployee
areness

Tokuyama offers various lectures on topics including
business content and business skills once a month during

lunchtime to foster new awareness among employees byenabling them to encounter diverse knowledge and broad
perspectives n fiscal 2017, 12 lectures were held with a
total of 834 participants

mentor system was also tested

in which several mid-career employees were chosen andguidance given by directors of di erent divisions Since theMasahiro Ogata

system was effective and favorably rated by the mentors

Human Resources Groupand mentees alike, it will be incorporated into humanresource development programs

Tokuyamaʼs diversity and inclusion management (DIM) aims
to build a work environment
where, regardless of personal
attributes, each employee isassessed according to his or
her degree of contribution toenhancing the corporate culture̶where everyone can carryout their work with satisfaction.
We are focusing on womenʼssuccess in the workplace andendeavoring to expand thescope of work and recruitment
activities. Going forward, we willkeep taking action to create an
open-minded corporate culture
by broadening the target areasof our diversity initiatives.

held for those who transitioned from non-management track

Tokuyama Corporation Action Plan to Promote Opportunities for Women
Duration: April 1, 2016–March 31, 2020

Target and Strategies
Ensure that women account for no less than 20% of all persons with atleast a university undergraduate degree who are hired for career-track①

positions. (3-year moving average)

Performance（March 2016)

Performance(April 2018)

25% (FY2013 ～

35% (FY2015 ～FY2015)23% (FY2016 ～university graduates

Ensure that women account by 2020 for no less than 6% of all
assistant managers.

②

4.7％

6.0％

• Training for employees that moved to management track
positions and their superiors

Ensure that women account by 2020 for no less than 2% of all③

managers.

1.5％• Study the adoption of a mentor program

Ensure that women by 2020 hold at least 10 sales positions and 20
positions in manufacturing departments.

④

1.2％

• Understanding challenges to appointments for women andconsidering solutions

Sales positions:

Sales positions:

All production divisions:

All production divisions:

4 employees*

13 employees

7 employees*

14 employees

Nobuko Kaneda

Legal and Credit Management Dept.

FY2017)FY2018)• Strengthen recruitment of women among

Building an Organization where Both Men and WomenCan Demonstrate Their Skills

I work in Legal and Credit Management Dept. and am also a mem-

In recent years, many women

ber of a DIM project for human resources. Women make up onlyat Tokuyama continue to work

10% of our workforce, which makes the work environment rather

after marrying and having children,

closed to different ideas and values. This can make it difficult

taking advantage of systems thatfor the Company to grow amid the fiercely changing businesssupport work-life balance (WLB). There are still areas that needenvironment and diversifying customer demands. In response, we

improvement. For instance, as the number of households where

are taking action to break down internal stereotypes in order toboth parents work increases, men at Tokuyama should alsoenergize the organization.

be able to utilize WLB systems without hesitation. If Tokuyama

The DIM project is comprised of an even mix of men andenables employees to work with peace of mind even if a life

women from both administration and technical divisions. It isevent occurs, motivation will increase and employees can further

based on the principles of open discussion and action. To realize

demonstrate their skills. Transforming mindsets about the relation-

DIM goals, we are moving forward with an “action ﬁrst” approach,ship of superiors to subordinates and men to women is no easy

for instance conducting lunchtime lectures and piloting a mentor

task. However, Tokuyama will not grow unless we overcome thissystem. Though some in the Company have voiced doubts, thechallenge. We must all contemplate and take action to succeed.

“action ﬁrst” approach is one way to break through stereotypes.

• In-house sharing of information and educational activities on
promoting women's participation*Sales positions includes persons externally engaged in direct client services, suchas technical sales, quality assurance, etc.

30

TOKUYAMA CSR REPORT 2018

TOKUYAMA CSR REPORT 201831

Staying in Step with Society

Staying in Step with Society

ngoing Communi ation
Communities

ith o alonations to
Program

i age

un o

oo

Through communication with the local community,

Tokuyama has been donating book gift certificates toCompany into an entity deemed essential by society.

years n 2017, the program donated bookshelves andinitiatives in areas such as process safety, disasterelementary and unior high schools in Shunan City, bringing

Tokuyama continues to carry out activities that turn theschools through the Mikage

The Company works to promote understanding of its

100,000 yen worth of book gift certificates to each of 41

prevention and environmental preservation.

the cumulative total donated to date to over 200 million
yen The mayor of Shunan,o uyama a tory esponsi le Care
Community ialogue Programunko

ook Program for 41

enichiro

imura expressed

appreciation: The children who grew up reading books from
Mikage unko are the backbone of society and are gratefulfor this program

The Tokuyama Factory conducts the annual C Community

Helpingto ra i ate Hunger in
e eloping Countries

ialogue to help nearby residents better understand its

Table for Two (TFT) is a non-profit that tackles hunger in

The dialogue held on September 22, 2017 provided

lifestyle diseases in developed countries Twenty yen frome orts to prevent accidents and protect the environment

developing countries and works to reduce obesity andinformation on the environmental initiatives at the factory;
The Tokuyama Summer Festival heats up the summer in Shunan.
In 2017, Tokuyama received the top award from the mayorof Shunan in the parade of portable shrines for an amazing
portable shrine and performance.

Volunteer forestry activities have taken place for 20 straight years.

every boxed lunch purchased from TFT goes toward

16 Tokuyama Factory employees, including the general

donations (the price of one school lunch in developing

manager, met with 44 local residents and 2 officials from

Shunan City The participants were briefed about Shunan

Bookshelves and purchased books donatedthe factory s power station and environmental initiatives

elementary school

to Kisan Elementary
School, a Shunan City

City s environment by the city officials and then about

Participants then toured the Tokuyama Factory, visiting threeplants and the East Power Station

developing countries in frica and sia
The number of participants at

Tokuyama has grown every year

since it oined the TFT program

esidents expressedin 2008 The Company donatedsurprise at the large si e of the smokestacks and said
they gained an understanding of the initiatives

countries), which are used to provide lunches to children in

166,540 yen in 2017, e uivalent

ith theto 8,327 school lunches

understanding and support of local residents, the Tokuyama

Hideki Adachi, generalmanager of Tokuyama
Factory, presents thecatalog of donatedbooks to Mayor Kimura,
who offers a letter ofappreciation.

Factory will keep making sincere efforts on environmental
preservation, disaster prevention and safety

Parti ipating in
ti itiesnolunteer orestry

ctober 22, an event hosted by the Shunan

and Forestry
forestgriculture

ffice was held at a municipal conservation

bout 120 Tokuyama employees and their families

removed bamboo grass and weeds and thinned the forest

Tokuyama supports preservation of forests the source of
the water that businesses and people cannot live without
This event was part ofamaguchi Prefecture s forest

and water conservation program; Tokuyama has been a
Presentations during Tokuyama Factory Community Dialogue on Responsible Care32

TOKUYAMA CSR REPORT 2018

Local residents tour East Power Station

participant for 20 years, since the beginningChildren in Kenya eat TFT lunches.

©TABLE FOR TWOTOKUYAMA CSR REPORT 201833

Staying in Step with Society

nformation

hiris losure an Communi ation

Party

e ie
he oun ation of CS
anagement
an So ial alue Pro u ey o uyama

A Review ofTokuyamaʼs

Tokuyama is working hard to be socially responsible

CSR Report 2018
Tokuyama values communication with diverse stake-Though it has many outstanding and advanced individual
programs, further systemi ation is needed CS

Eriko Nashioka

holders as the key to working with the broader society

information disclosure

Representative Director, Institute forto build a sustainable future.

Environmental Management Accounting,This report clarifies the relationship between the S

Certiﬁed Public Accountant and Certiﬁed

and Tokuyama s business

Tax Accountant, and part-time lecturer
in environmental accounting andTokuyama holds briefings for individual investors to provide

there were six briefings in locations such as Tokyo, yoto,andiroshima Tokuyama also disclosed information via

various media

he Signi

an e ofCompany will take on in the futureears of History

Since 1918, long before the term CS

existed, Tokuyama

its business over a span of a century, always driven byholders, it is extremely important that the Company takes

Tokuyama website

Annual Report

http://www.tokuyama.co.jp/eng/
csr/report/index.html

http://www.tokuyama.co.jp/eng/

http://www.tokuyama.co.jp/eng/ir/
ﬁnance/annual̲reports.html

Outline3. Strengthen Group management
In order to fully capitalize on synergies within the Tokuyama Group, every effort was made to accelerate the pace ofsales strategies with strong support for a human resource perspective and management decision-making based on
flexible capital policies. As a result, reform of the Group as a whole will also gather pace. In addition to applying the
new business evaluation system to consolidated subsidiaries and clarifying the degree of contribution to enhancing
corporate value, we will work to reinforce internal control at Group companies.
4. Improve its financial structure
Steps were taken to execute an unsecured bond trust-type debt assumption agreement, undertake the repayment inadvance of loan agreements with financial covenants, and reduce interest-bearing debt in order to quickly stabilize theCompany’s financial position. Moving forward, Tokuyama will continue to reduce interest-bearing debt while working
to enhance its shareholders’ equity by building up profits for the period.

CSR Report 2018change, preserve water resources, and build an even better
community lifeand remain a company that contributes to society, it is vitalfor Tokuyama once again to assess the value it createsas a company and ensure the entire

roup shares thisunderstanding To reali e its vision, Tokuyama must link CS

Medium-Term Management Plan

Looking ahead, forecasts for certain existing businesses indicate that the general-purpose product market in Japan willcontract. At the same time, a slowdown in electronic materials business growth is also expected. Under thesecircumstances, Tokuyama recognized the need to create the necessary driving force to propel new profit growth. Guided
by the overarching vision toward “New Foundation” in May 2016, the Company put in place a five-year medium-term
management plan, commencing from fiscal 2016, as the “cornerstone of the Group’s revitalization.”Tokuyama has worked to combat climate

n the next 100 years, to further boost corporate value

CSR Report

Progressnaly ing

Currently, Tokuyama is working on an analysis of materiality

chemistry

Tokuyama Communication Mediahe Next Step after
ateriality

has been supporting apanese industry through its business

The Company has worked with local communities to growAt a brieﬁng for individual investorsswould like toTokuyama is creating and the kind of social issues theCommerce, Doshisha University

stock and trading volumes, and dividends n fiscal 2017,oing forward,

see Tokuyama share information on the kind of social value

environmental auditing for the Faculty of

information on the Company and its business performance,

activities

should be organi ed along global standards and sub ect toto organi e, analy e, and prioriti e CS

issues For stake-

into account what society wants from Tokuyama and what

Tokuyama can give to society, assign a timeline framework,and determine and clarify important mattersspecifying materiality,

henwould suggest considering holding

stakeholder dialogues to incorporate external opinions The

Company is making progress on its socially responsible
management, and am looking forward to next year s reportto the medium-term management plan to create economic
and social value

Going forward, Tokuyama is committed to carrying out the following two priority management strategies by fiscal 2025,
the fiscal year ending March 31, 2026.
1. Transition toward a robust business structure that is resilient against changes in the Company’s operating
environment and is capable of sustainable growth
The Tokuyama Group has set the goal of becoming a global leader in advanced materials through unique technologies
across growth businesses including the Specialty Products as well as Life & Amenity segments together with thedevelopment of new products. In such traditional businesses as the Cement and Chemicals segments, the Group will
work to become a leader in Japan through strengthening competitiveness.
2. Transition to a Group-wide low-cost structure by undertaking a comprehensive review of existing work
practices
The Tokuyama Group will reduce costs by adopting a cross-departmental approach that differs from conventional
methods and undertaking strategic capital expenditures as a part of efforts to cut back principal costs including raw
material, fuel, repairs and maintenance, and distribution expenses.
Tokuyama is cognizant of the vital need to create the necessary driving force to propel new profit growth. With this inmind, the Company will accordingly work to definitively change its organizational climate, rebuild its businessstrategies, strengthen Group management, and improve its financial position.
1. Change its organizational climate
Recognizing the need to promote an environment in which key positions take the initiative to foster a vibrant corporate
culture that encourages independent thinking and rapid business execution among employees, we adopted a new
performance-based personnel system for management and employees over the age of 60. Looking ahead, we plan toexpand this system to all employees. In order to incorporate fresh perspectives in the Group’s business promotion
activities, we will also actively recruit outside personnel with specialized skills and a wealth of experience as a part ofour human resources development system.

ROA (operating profit/total assets) came in at 10.5%, surpassing the numerical target of 10% set under the
Medium-Term Management Plan. In addition to the increase in operating profit, this improvement in the Company’s
ROA largely reflected the contraction in total assets as a result of such factors as the decrease in cash and deposits
following the execution of an unsecured bond debt assumption agreement and the repayment of long-term loans
payable. The Company’s cash conversion cycle (CCC) improved six days compared with the previous fiscal year, to 62
days. This was largely attributable to the contraction in inventory and changes in the trading terms and conditions ofcertain purchased products. Tokuyama’s D/E ratio also came in at 1.11, an improvement of 0.57 compared with theprevious fiscal year. This was mainly due to the accumulation of profits and cutbacks in interest-bearing debt.

2. Rebuild its business strategies
In order to realize the aspirations of becoming a leader in its traditional businesses in Japan and a global leader inadvanced materials identified under its Medium-Term Management Plan, Tokuyama will strengthen thecompetitiveness of each business utilizing ICT and accelerate the pace of overseas business development.
In addition, steps will be taken to introduce a new business evaluation system that focuses on capital efficiency and to
optimize the business portfolio.
As far as research and development is concerned, we will rebuild our R&D structure so that it is more in tune withcustomers’ needs and cultivate new business domains by implementing open innovation with other companies.

Tokuyama Corporation Annual Report 201817

Published in July 2018

Corporate Governance Report(avirable in Japanese)

http://www.tokuyama.co.jp/company/
governance/pdf/
20180625̲CGHoukokusyo.pdf

In addition to this report, Tokuyama
publishes pamphlets and written reports
to hand out at community discussions
and job fairs or when people visit theCompany. Some of these publications
are available for viewing or download on
the Tokuyama website.

http://www.tokuyama.
co.jp/eng/company/
brochure/index.html

achieve the Sn addition to conventional monetary value, companies

Takeshi Nakahara

COMPANYPROFILE

Director,

Corporate Social Responsibility Division
CLOSE-UP 01｜

SHAPAL Business

Taking semiconductors to a
new level ofminiaturization ̶ Perpetualinnovation to meet society’s
needs

In 1983, Tokuyama became the first company in the world tosuccessfully make light-transmitting, sintered aluminum
nitride ceramics. Ever since, the company has been a world
leader in the manufacture of aluminum nitride products.
High-purity aluminum nitride powders produced using
Tokuyamaʼs proprietary technology have extremely few
impurities and feature high heat dissipation (thermal
conductivity) as well as electrical insulation.
Tokuyamaʼs aluminum nitride products are used as heatdissipation material for such applications as micronized
semiconductor devices, the operation of which becomes
unstable when heated, and industrial electronic equipment
which generates high heat. The companyʼs aluminum nitride
powder holds a 60% share of the global market. This is oneof the companyʼs highest value-added products which
contributes to technological innovation.

Tokuyama celebrated its 100th anniversary in February

Mainapplications

DIVISION

Smart phone

Automobile

2018

Electronic device

Electronic Materials BusinessTokuyama is doing its part to build the information
technology-based society of the future by providing
essential products focusing on high-purity polycrystalline
silicon.
Major Products
Polycrystalline silicon, polysilicon

Major ProductsHigh purity aluminum nitride (AlN) powder and granule
Aluminum nitride (AlN) filler

IC Chemicals Business and Cleaning System BusinessTokuyama supports Asian semiconductor manufacturers
by p rov i d i n g th e h i g h - p u r i t y c h e m i c a l s th at a r e
indispensable to the manufacturing processes, whichfeature advanced miniaturization.
Major Products
Positive-type photoresist developer / High purity chemicals
for electronics manufacturing / Solvent for cleaning metals

12

TOKUYAMA COMPANY PROF ILE

SPECIALT Y PRODUCTS BUSINESSElectronic Materials Business

SHAPAL BusinessTo k u y a m a ʼ s m a n y p r o d u c t s w i t h e xc e l l e n t h e a t
dissipation properties are contributing to the developmentof semiconductors with smaller size and greater output.

CLOSE-UP 02｜

Fumed Silica BusinessTokuyamaʼs fumed silica features high purity, excellent
dispersibility, and a high specific surface area. It has awide range of applications from fillers to chemicalmechanical polishing (CMP).

are now assessed as to whether they deliver non-monetary

value, including valuing environmental, social, and governance (ES ) factors and contributing to the Ss n order

to gain even greater recognition from our stakeholders as
a company that increases corporate value and contributes

Manufacturing materials withexcellent heat dissipation properties tofacilitate downsizing and increase
output of ICT devices ̶ Helping to
make life better, behind the scenes# 02【 Major Products 】
Fumed silica / High-purity fused spherical silica

s and how our ion exchange technology isfostering a recycling-oriented societyManaging Executive Oﬃcer

SPECIALTYPRODUCTS
BUSINESSTOKUYAMA CSR REPORT 2018

also introduces topics such as how our business can help

Company Profile

Higher R&D capability and strict quality management are
required to respond to the pace of innovation in ICT
devices as well as environmental and energy-saving
industries. Tokuyama contributes to society by providing
high value-added products that meet the needs ofcustomers.

34

a social contribution through our business The report

Third-Party
Review

16

Tokuyama Corporation Annual Report 2018

year ourney, which began with the determination to makeResponse toCS

Leveraging outstanding quality andR&D capabilities to provide thepolycrystalline silicon that supports
the ongoing miniaturization ofsemiconductor devices
The Tokuyama Factory is a world-leading manufacturer ofhigh-purity polycrystalline silicon, which is produced as araw material for silicon wafers. All of Tokuyamaʼs advanced
purification technologies are utilized to develop thecompanyʼs polycrystalline silicon.
The raw material for polycrystalline silicon is silica stone.
Through a reduction process, silica stone is turned into
metallic silicon, which is then reacted with hydrogen chloride
to produce trichlorosilane. This is purified by distillation, andreacted with hydrogen to produce high-purity polycrystalline
silicon inside a bell jar.
Outstanding quality and the highest level of purity in theworld are what make Tokuyama so competitive. Further
growth of the business can be expected.

ooking ahead to the next century, we wanted thiseport to show how Tokuyama keeps staying in stepwith society The report presents Tokuyama s commitment

13

to resolving social issues by looking back on our 100-

to society, we will strive to (1) put a foundation for socially

responsible management in place according to global

standards (establish and practice materiality); (2) tackle
the Ss; and (3) make the integration of CS

activities

into the medium-term management plan a ma or issue
going forward

TOKUYAMA CSR REPORT 201835

Corporate Outline

Company Outline

Business Overview

Tokuyama provides products and services that help society and enrich peopleʼs lives infour businesses: Chemicals, Specialty Products, Cement, and Life & Amenity.

Chemicals Business
Division▶ Sodium bicarbonate▶ Calcium Chloride▶ Sodium silicate cullet

Chlor-Alkali and Vinyl Chloride
Business▶ Propylene oxide (PO)Electronic Materials Business▶ High-purity polycrystalline silicon▶ Metallic boron

Fumed Silica Business▶ Fumed silica▶ Silicon tetrachloride

Thermal Management Material Business▶ Caustic soda

▶ Methylene chloride

Under a corporate vision to build a new foundation, established in May 2016, Tokuyama
drew up a ﬁve-year medium-term management plan starting from ﬁscal 2016 that seeksto: (1) change the organizational culture; (2) rebuild business strategies; (3) strengthenGroup management; and (4) improve the Companyʼs ﬁnancial position. In ﬁscal 2017,
net sales made progress according to plan and operating proﬁt surpassed ﬁscal 2020
targets. Tokuyama has set its sights on even further expansion.

Specialty Products Business
Division

Soda Ash and Calcium Chloride
Business▶ Soda ash

Implementing the Medium-Term Management Plan (April 2016‒March 2021)

Financial Highlights▶ Chloroform▶ Polyvinyl chloride (PVC)

New Organic Chemicals Business▶ Isopropyl alcohol (IPA)▶ Aluminum nitride

IC Chemicals Business and Cleaning System
Business▶ Positive-type photoresist developer▶ High-purity chemicals for electronics

Net Sales and Operating Income

Fiscal 2017 Sales by Business Segment

Net Sales

Operating Income(Billions of yen)

350
300

287.3

302.0

307.1

299.1

250

39.7

308.0
41.2

200
150
100

20.3

19.5

Cement Business▶ Portland cement▶ Blast furnace slag cement▶ Fly-ash cement▶ Cement-based soil stabilizer▶ Ready-mixed concrete

23.1

20

2013

2014

2015

2016

2017

2020 (FY)(Target)0Specialty Products
58.6 (16.9%)

Cement87.3 (25.3%)
Note: Segment sales results
include inter-segment sales▶ Bulk pharmaceuticals▶ Plastic lens-related materials

NF Business▶ Microporous ﬁlm

Group Companies▶ Utilization of waste plastic for fuel▶ Polyoleﬁn ﬁlm▶ Utilization of incinerated ash as a raw▶ PVC window▶ Recycling of waste gypsum boards▶ Medical diagnosis systems

TOKUYAMA CSR REPORT 2018

Total

308.0 *

Tokuyama has expanded globally, with factories and sales branches now established ineight countries and regions around the world, primarily in Asia.

▶ Dental materials and equipment▶ Ion exchange membranes and systems

Manufacturing

36

Life & Amenity

51.5 (14.9%)

Fine Chemicals Business

Recycling and Environment Businessmaterial for cement

40

10Global Network

Life & Amenity Business
Division

36.0

Chemicals

93.5 (27.1%)(Billions of yen)30

manufacturing

Cement Business
Division

Others54.5 (15.8%)

335.0

50
0

(Unit: billion yen)Sales

TOKUYAMA CSR REPORT 201837

Site Reports

Site Reports

Tokuyama
Factory

Location:
Number of employees:
Total site area:
Main products:

1-1, Mikage-cho, Shunan-shi, Yamaguchi 745-8648, Japan
1,583
1.91 million ㎡
Cement, inorganic chemical products, organic chemical products,
polycrystalline silicon, fumed silica, polyvinyl chloride, and other products

Kashima
Factory

Location:
Number of employees:
Total site area:
Main products:

Still situated at the Company s ﬁrst business site, the Tokuyama Factory is the Group s main

26 Sunayama, Kamisu-shi, Ibaraki 314-0255, Japan
77
101,000㎡
Produced by Tokuyama Corporation
Bulk pharmaceuticals for stomach and duodenal ulcer treatment drugs, anddiabetes drugs; optical materials (plastic lens monomer, light modulating materials,
and hard coating solutions); raw materials for electronic materials; metal cleaners
Produced by Tokuyama Dental Corporation
Dental materials (restorative materials, adhesives, relining materials, impression
materials and investment materials)

manufacturing facility, and its products account for about 90% of non-consolidated sales.
The factory operates with the motto, Go to work healthy and return home happy. Aiming

Hideki Adachi

Tokuyama Factory General Manager

to achieve 6.0 million accident-free hours at the factory and 9.0 million accident-free hours

The Kashima Factory strives to recycle waste matter while complying with environmental laws

at its contractors, the factory is working hard to keep everyone on site happy and safe at

and regulations and reducing environmental impact. As a result of this approach, the factorywork. In ﬁscal 2018, the factory s top priorities are: (1) to identify and eliminate risks related

recorded a 74% eﬀective utilization rate of waste in ﬁscal 2017, sent 9 metric tons of waste toto contact with heat and being caught in, on or between equipment; (2) to conduct active

landﬁlls for ﬁnal disposal, and achieved its zero emissions goal of 99%. Looking ahead, thedialogue on safety in order to remove the root causes of continued risks on the production

Kashima Factory is examining the feasibility of material and thermal recycling as it works tofloor; (3) to reaffirm the consistency of actual conditions and work standards for contract

increase its eﬀective utilization rate for all types of waste matter.

work and eliminate sources of risk; and (4) to implement safety point-and-call at crosswalks infacilities, conduct hazard prediction training, and use case studies to raise risk awareness.

Yoshiyuki Kitajima

Performance Data
SOx emissions

Unit
Metric tons

FY2013750

FY2014550

FY2015680

FY2016750

FY2017780

NOx emissions

Metric tons

9,200

8,850

8,900

9,500

10,100

Soot emissions

Metric tons

174

135

138

138

168

Industrial water consumption

Million metric tons

42.2

41.7

42.1

44.1

44.5

Effluent discharged

Million metric tons

22.1

23.9

24.2

24.2

24

COD level

Metric tons

132

110

124

114

119

Total nitrogen discharged

Metric tons

70

89

92

145

173

Total phosphorous discharged

Metric tons

2.4

2.6

2.2

2.1

2.1

PRTR-designated substance emissions

Metric tons

33

25

36

29

28

Waste generated

Thousand metric tons

395

354

389

376

366

Waste sent to landfills

Metric tons

277

313

383

368

382

Energy consumption

Thousand gigajoules

43,70044,20045,10047,10049,500CO2 emissions (originating from fossil fuel) Thousand metric tons

4,020

4,040

4,110

4,290

4,500

1

0

1

0

0

Complaints

Cases

Emissions and Transfer of Specific PRTR-Designated Substances in Fiscal 2017 (mg-TEQ equivalency for dioxins)
Unit: metric tons

Substance nameRegulatory
numberAmount of emissions
Atmospheric

Water

Soil

Subtotal

Amounttransferred

Chloroethylene (vinyl chloride)

94

7.6

0.0

0.0

7.6

0.0

1,2-Dichloroethane

157

6.3

0.0

0.0

6.3

1.6

Chloromethane (methyl chloride)

128

3.8

0.0

0.0

3.8

0.0

Cresol

86

0.0

2.2

0.0

2.2

0.0

Toluene

300

2.0

0.0

0.0

2.0

84.5

Dichloromethane (methylene chloride)

186

1.3

0.0

0.0

1.3

0.0

Chlorodifluoromethane

104

1.2

0.0

0.0

1.2

0.0

1-Bromopropane

384

1.1

0.0

0.0

1.1

0.3

Chloroform

127

0.9

0.0

0.0

0.9

0.0

Hydrazine

333

0.0

0.0

0.0

0.0

0.0

Substances are listed in descending orderof emissions levels; substances with noemissions are listed in order of the regulatory
number

1,2-Epoxypropane (propylene oxide)

68

0.6

0.0

0.0

0.6

2.6

Water-soluble compounds of zinc

1

0.0

0.6

0.0

0.6

0.0

1,2-Dichloropropane

178

0.4

0.0

0.0

0.4

210.1

Carbon tetrachloride

149

0.1

0.0

0.0

0.1

0.0

Water refers to public waters

Benzene

400

0.0

0.0

0.0

0.0

0.3

2,2-Azobisisobutyronitrile

16

0.0

0.0

0.0

0.0

0.0

Water-soluble copper salt

272

0.0

0.0

0.0

0.0

0.0

Hydrogen fluoride and its water-soluble form

374

0.0

0.0

0.0

0.0

0.0

Boron compounds

405

0.0

0.0

0.0

0.0

0.3

Dioxins

243

2.1

20.5

0.0

22.5

0.0

25.3

2.7

0.0

28.0

299.9

Amount transferred indicates the sum of
the quantity transferred to sewage systems
and the quantity subject to intermediate
treatment
Total ﬁgures have been rounded to the ﬁrst
decimal place

38

Total (excluding dioxins)TOKUYAMA CSR REPORT 2018

Kashima Factory General Manager

Performance Data
FY2013

FY2014FY2015FY2016

Industrial water consumption

Thousand metric tons

Unit

51

48

43

36

FY201739

Effluent discharged

Thousand metric tons

66

63

54

50

54

COD level
PRTR-designated substance emissions
Waste generated

Metric tons
Metric tons
Metric tons

3
2
919

3
2
1,020

2
2
735

2
2
775

2
2
761

Waste sent to landfills

Metric tons

7

11

20

9

9

Energy consumption

Thousand gigajoules

36

36

33

37

39

2,476

2,465

2,246

2,670

2,697

0

0

0

0

0

CO2 emissions (originating from fossil fuel)Metric tons

Complaints

Cases

Emissions and Transfer of Specific PRTR-Designated Substances in Fiscal 2017
Substance nameRegulatory
number

Unit: metric tons

Amount of emissions
Atmospheric

Water

Soil

Subtotal

Amounttransferred

Chloroform

127

0.7

0.0

0.0

0.7

20.4

Toluene

300

0.6

0.0

0.0

0.6

33.0
21.9

Dichloromethane

186

0.5

0.0

0.0

0.5

Acetonitrile

13

0.2

0.0

0.0

0.2

5.1

N,N-Dimethylformamide

232

0.0

0.0

0.0

0.0

5.8

N,N-Dimethylacetamide

213

0.0

0.0

0.0

0.0

2.0

2-Vinylpyridine

338

0.0

0.0

0.0

0.0

0.3

Methyl methacrylate
Total

420

All ﬁgures are the numerical sum for Tokuyama Corporation andTokuyama Dental Corporation
Substances are listed in descending order of emissions levels;
substances with no emissions are listed in order of the regulatory
number

0.0

0.0

0.0

0.0

0.0

2.0

0.0

0.0

2.0

88.5

Water refers to public waters
Amount transferred indicates the sum of the quantity transferred to
sewage systems and the quantity subject to intermediate treatment
Total ﬁgures have been rounded to the ﬁrst decimal place

TOKUYAMA CSR REPORT 201839

Site Reports

Sun • Tox
Co., Ltd.

Established:

February 14, 1992

Head oﬃce:

ORIX Ueno1chome Building, 1-1-10 Ueno, Taito-ku, Tokyo, Japan

Shareholders:

Tokuyama Corporation (80%), Rengo Co., Ltd. (20%)

Business activities: Manufacture and sale of biaxial-oriented polypropylene ﬁlms and cast polypropylene ﬁlms

Plant Manager

Established:
Shareholder:
Head oﬃce:
Business activities:

February 1, 1999
Tokuyama Corporation (100%)
1-2 Harumi-cho, Shunan-shi, Yamaguchi, Japan
Manufacture and sale of polyvinyl chloride compounds■ Kanto Plant■ Tokuyama Plant

Sun·Tox s Kanto Plant manufactures biaxial-oriented polypropylene films and cast

Sun Arrow Kasei s Tokuyama Plant manufactures and sells polyvinyl chloride compounds

polypropylene films, which are used for food packaging and other applications. In fiscal

used for pipes, joints, and other items essential for upgrading infrastructure, as well as PVC

2017, the plant received the Cogeneration Grand Prize for upgrading its gas cogeneration

window, which are highly effective for saving energy. Practicing ISO 14001 environmental

facilities and added another line to its biaxial-oriented polypropylene film manufacturing

management and having all employees take part in safety and accident prevention eﬀorts has

facility. These high efficiency facilities will help the Kanto Plant to further reduce energy

helped the plant to maintain an accident- and disaster-free record for all 18 years it has been

consumption and environmental impacts. The plant also takes part in clean-up activities

Kazunori Shimada

Sun Arrow
Kasei Co., Ltd.

inside and around the industrial complex to promote harmony with the local community. As
it continues to implement three management systems, namely Japan s Occupational Safety

Yasuto Yasuzawa
Plant Manager

operating. Since acquiring ISO 9001 certiﬁcation in ﬁscal 2017, the plant has further improved
customer satisfaction with a focus on the environment, safety and quality control, while
strictly enforcing internal controls and carrying out Responsible Care activities.

and Health Management System (OSHMS), ISO 14001, and ISO 9001, the plant is building on
its achievements with the aim to be a community-based factory.

Performance Data

Performance Data
Unit

Location: 3075-18 Shimasu,
Itako-shi, Ibaraki, Japan
Number of employees: 204
Total site area: 89,800㎡

FY2013

FY2014FY2015FY2016

Power consumption
Waste plastic produced
Waste plastic effectively used

FY2017

Waste generated

Metric tons

15

20

15

23

38

Waste sent to landfills

Metric tons

4

10

5

10

17

Energy consumption

Thousand gigajoules

360

351

356

356

533

CO2 emissions

Thousand metric tons

20

20

21

21

26

SOx emissions

Metric tons

0.2

0.3

0.3

0.1

NOx emissions

Metric tons

0.7

0.6

0.7

0.4

―
0.3

Soot emissions

Metric tons

0.06

0.05

0.04

0.02

0.07

Location: 1-2 Harumi-cho, Shunan-shi,
Yamaguchi, Japan
Number of employees: 29
Total site area: 3,280㎡

Tokuyama
Polypropylene
Co., Ltd.

■ Tokuyama Plant

Unit

FY2013

FY2014FY2015FY2016FY2017

Thousand kilowatt hours
Metric tons
Metric tons

2,562
125
124

2,473
108
105

2,659
141
141

2,490
135
135

2,533
128
128

Waste sent to landfills offsite for disposal

Metric tons

7

8

6

0

0

Steam usage

Metric tons

240

240

240

240

240

Industrial water consumption

Thousand metric tons

65

65

65

65

65

Established:
Shareholders:
Location:
Business activities:

April 2, 2001
Tokuyama (50%), Prime Polymer Co., Ltd. (50%)
1-1 Harumi-cho, Shunan-shi, Yamaguchi, Japan
Manufacture and sale of polypropylene resin and ﬂexible polypropylene resin

Sun·Tox's Tokuyama Plant manufactures biaxial-oriented polypropylene films, which aremainly used for food and beverage packaging, amounting to about 23,000 metric tons
annually. As part of its environmental initiatives, the plant is actively working to reduce perunit energy consumption and increase recycling rates. With respect to safety, it acquired■ Tokuyama Plant

OSHMS certification in 2013 for all of its departments including R&D departments. Under

Tokuyama Polypropylene's Tokuyama Plant conducts risk assessments of processes, facilities,

the slogan, Strictly following safety procedures, making manufacturing enjoyable, and neverNobuhiko Nakayama
Plant Manager

in order to enhance the plant's safety culture. The result has been a perfect accident- anddepended upon by the community, customers and employees.

disaster-free record since the time it was ﬁrst established as Tokuyama's polypropylene ﬁlm
business 42 years ago. The plant is scheduled to obtain recertiﬁcation in 2018 under the High

Performance Data
Unit

FY2013

FY2014FY2015FY2016FY2017

Waste generated

Metric tons

66

76

74

84

68

Waste sent to landfills

Metric tons

2

1

1

1

1

Energy consumption

Thousand gigajoules

463

458

471

463

422

CO2 emissions

Thousand metric tons

PRTR-designated substance emissions Metric tons
Complaints
Location: 7-7, Harumi-cho,Shunan-shi, Yamaguchi, Japan
Number of employees: 142
Total site area: 24,100㎡

40

and operations, and takes measures to identify near-miss situations and points of concern,compromising quality, the plant aims to keep its facilities operating safely so it can be

TOKUYAMA CSR REPORT 2018

Cases

27

27

27

28

25

0.0

0.0

0.0

0.0

0.0

0

0

0

0

0

Yuichi Taguchi
Plant Manager

Pressure Gas Safety Act and the Ordinance on Safety of Boilers and Pressure Vessels, and ispursuing Responsible Care activities with the goals of extending its accident- and disasterfree record, reducing its environmental impact, and eliminating customer complaints related
to quality.

Performance Data
Unit

Location: 1-1 Harumi-cho, Shunan-shi,
Yamaguchi, Japan
Number of employees: 62
Total site area: 70,997㎡

FY2013

FY2014FY2015FY2016FY2017

Industrial water consumption

Thousand metric tons

411

308

370

333

378

Waste generated

Metric tons

116

89

35

77

35

Waste sent to landfills

Metric tons

15

2.4*

0

1.8*

0

Unit energy consumption index (fiscal 2002=100)

%

84

76

71

73

69

Year with periodic maintenance

TOKUYAMA CSR REPORT 201841

Business Activities and Biodiversity
Other inputs
Ballast water measures

Relocation of species and introduction of non-native
species through transport

Promotion of modal shift

Acceleration of crisis caused by global warming due toCO2 emissions from transport of raw materials

Use of energy

Acceleration of crisis caused by global warming due
to CO2 emissions from transport of raw materials

Relocation of species and introduction of non-native
species through transport

Ballast water measures

Acceleration of crisis caused by global warming due toCO2 emissions from transport of raw materials

Promotion of modal shift

Distribution (introduction of transport vehicles, etc.)
Introduction of facilities
Management of per unit energy consumption

Supply chain

Supply chain

Input

Manufacture of products atbusiness sites

OutputRaw materials
Impact from use of biologicalmaterials, such as biomass(excess consumption, changes
in habitats)

Design, development,
manufacturing and processing

Fuel

Impacts in downstream industry(pollution, changes in habitats, climatechange)Products: inorganic/organic
chemicals, cement,

Appropriate disclosure ofelectronic materials,

Waste and by-products
Land use

Water use

information through SDS, etc.

functional materials, etc.

Impacts in raw material
production in manufacturingindustry (pollution, climatechange, changes in habitats)

Impacts in use (pollution, changes inhabitats)

Improvement in effective

Disposal of waste (pollution, changes
in habitats, climate change)

Acceptance of industrial waste

utilization rate for waste
and promotion of zero

Impacts on ecosystems andhabitats from extraction of coal,salt and mineral resources
Impacts from use of water
resources (excessive consumption,changes in habitats)

Impacts from emissions of chemical substances into water, air and soil (pollution)
Impacts from industrial waste, etc. (pollution, changes in habitats)Appropriate management of businesssites and areas of greenery

Changes in habitats due to land use (work and construction on business sites, etc.)
Sowing of seeds and afforestation,etc. of mines and former mines

Appropriate management of emissions: NOx,
SOx, soot, volatile organic compounds,
PRTR substances, fluorocarbons, chemical
oxygen demand (COD), suspended solids(SS), nitrogen, phosphorus

waste emissions
Social contribution activities

Participation in volunteer forestry activities
Improvement in effective utilization rate forwaste and promotion of zero waste
emissionsInfluence on ecosystem

Participation in community clean-up activities

Initiatives to reduce influence on ecosystem*Prepared referencing Guidelines for Private Sector Engagement in Biodiversity, Second Edition (Ministry of the Environment, Japan)

Environmental Data for Tokuyama
Input (Unit: 1,000 metric tons)
Waste and by-products
Fuel
Raw materials
Industrial water
Output (Unit: 1,000 metric tons)
Carbon dioxide
Waste (incinerated and landfill)
Substances with environmental impact
Process effluent

FY2013

FY2014

1,945
1,760
6,080
42,200FY2013

FY2015

1,790
1,820
5,900
41,700

1,780
1,810
5,990
42,100FY20145,930
21
10
22,100FY2015

5,910
22
9.7
24,000Base year (FY2005)

FY2014FY2015FY2016

Unit: 1,000 gigajoules
Tokuyama Corporation
Group companies

Emissions of CO2

Unit: 1,000 metric tons
Originating from fuelOriginating from raw materials
Originating from waste matter
Group companies

FY2016

42

6,600
23
11.3
24,000FY2017

2.7
9.8
12.3
3.2
Comparison with theprevious fiscal year (%)

4.8
9.5
6.6
-0.8

Target (FY2020)

97.9

94.6

93.6

Base year (FY2005)

FY201343,7002,900

FY2014
44,4002,800

FY201545,3002,700

FY201647,3002,500

FY201749,6002,700

FY2013
4,020
1,680
230
210

FY2014
4,040
1,630
230
200

FY2015
4,120
1,590
230
200

FY2016
4,300
1,720
250
190

FY2017
4,510
1,820
250
190

FY2016
750
9,470
138

FY2017780
10,100168

Comparison with theprevious fiscal year (%)

53,7003,500

Base year (FY2005)
4,820
2,110
210
250

FY2013
750
9,200
174

Emissions of PRTR-Designated Substances
Unit: Metric tons
Tokuyama Corporation
Group companies

FY2017Comparison with theprevious fiscal year (%)

100.0

Emissions of SOx, NOx, and Soot
Unit: Metric tons
SOx
NOx
Soot

1,880
2,250
6,760
45,500

6,300
21
10.6
24,200* The factory has been working to reduce per-unit energy consumption in ﬁscal 2020 by 3.0% compared to the ﬁscal 2005 level.

Energy Consumption

FY2017

1,830
2,050
6,020
44,100

6,000
22
9.9
24,200

Energy Consumed on a Per-Unit Basis* at the Tokuyama Factory
Unit: %
Per-unit energy consumption

FY2016FY201240
41

TOKUYAMA CSR REPORT 2018

FY2014
550
8,850
135

FY2013

FY2015
680
8,900
138

FY201435
39

FY2015

27
36

90.5

97.0

FY2016

37
40

4.0
6.7
21.7

Unit: Metric tons
Dichloromethane (methylene chloride)
Chloroform
1,2-Dichloroethane
Chloroethylene (vinyl chloride)

FY2012FY20133
3
1011

FY20142
2
10
9Discharge of Industrial Effluent and Levels of COD
FY2013

Industrial effluent (million metric tons)
COD (metric tons)

Discharge of Nitrogen and Phosphorous
Unit: Metric tons
NitrogenPhosphorous

FY2013

Base year (1990)
36,26076.9
82.4

FY201524.1
112

FY201589
2.6

FY201330
37

FY2016FY2017FY2016FY2014

1.8
1.6
6.3
7.6

Comparison with theprevious fiscal year (%)

24.0
121

FY2017145
2.1

FY2015

320
93.9
99.9

FY2017
2.3
1.7
6.4
5.4

24.2
116

92
2.2

280
94.7
99.9

FY2016

1.7
1.1
10.6
7.7

24.2
126

FY201470
2.4

Landfilled and Recycled Waste
Landfilled waste (metric tons)
Effective utilization rate (%)“Zero emissions” rate (%)

FY201422.1
134

FY2015
1.5
2.1
4.9
5

-0.8
4.3

Comparison with theprevious fiscal year (%)

173
2.1

FY2016

400
94.3
99.9

19.3
0.0

FY2017

380
94.2
99.9

390
93.8
99.9

Breakdown of Waste Treatment Methods
Unit: 1,000 metric tons
Waste recycled in-house
Waste recycled externally
Incinerated waste
Waste sent to landfills
Total waste generated

FY2012
337
25
19.7
0.3
382

FY2013

FY2014

350
24.5
20.5
0.3
396

Base year (FY1991)
227

Unit: 1,000 metric tons
Material recycling
Thermal recycling

Base year (FY1991)
1,550
4

332
23.1
21.5
0.4
377

FY2014448

FY2015459

FY2016441

FY2013461

FY20131,879
66

FY2016

346
21.4
21.9
0.4
389

Amount of Waste Matter and By-Products Used to Produce Cement
Unit: Kg per metric ton of cement
Amount used

FY2015

312
21.9
21.3
0.3
355

Material and Thermal Recycling Amounts in Cement Production

FY201730
34

Emissions of Hazardous Air Pollutants

FY20141,702
86FY20151,711
74

FY2016FY2017
317
26.7
22.5
0.4
367

FY2017430

FY2017

1,746
84

TOKUYAMA CSR REPORT 2018

1,800
79

43

Corporate Data

Editorial Policy

Company name: Tokuyama Corporation
ocation:Tokyo Head Oﬃce
F

NT P

CE

, 7-5, Sotokanda 1-chome, Chiyoda-ku,

Tokyo 101-8618, apan Tel: 81-3-5207-2500 Fax: 81-3-5207-2580
Tokuyama Factory
1-1, Mikage-cho, Shunan-shi, amaguchi 745-8648,
apan ( egistered address)

ing stakeholders with clearly presented information on the Tokuyama

Period covered: Performance data is from fiscal 2017 ( pril 1, 2017

Number of
employees:

4,889 (consolidated basis; including 562 working overseas);roup s CS

to March 31, 2018); certain activities carried out in fiscal 2018 are also

1,920 (non-consolidated basis) (as of March 31,2017)

available at the website below, includes Site

Number ofgroup companies: 85

Specialty Products: Polycrystalline silicon, fumed silica, high-purity
sakaTakamatsu ranch, iroshima ranch, Fukuoka ranch,
Sendai ranch, Nagoya ranch, Shunan Sales ranchiroshi okota

10 billion yen

initiatives and overall business activities The P F edition,eports which could not bece,chemicals for electronics manufacturing and aluminum nitride

Cement: Cement, recycling and environment-related businessLife & Amenity: Fine chemicals, microporous films, synthetic resins,
ion exchange membranes and dental materials

Securities code: 4043 (First Section of the Tokyo Stock Exchange)

Scope of the Reportcoveredincluded in the print edition due to space limitations

Companies covered: Tokuyama Corporation; environment-related data

http: www tokuyama co p eng csr

is for the Company s Tokuyama Factory andashima Factory; some

performance data includes the sum of the data from 22 manufacturing

Chemicals: Soda ash, chlor-alkali, vinyl chloride and new organic

Other facilities in Japan

President:

February 16, 1918

Capital:Main businesses: Manufacture and sale of the following chemicals and products

Tel: 81-834-34-2000 Fax: 81-834-33-3790
ashima Factory, Tsukuba esearch aboratory,

The CSR Report 2018 has been compiled for the purpose of provid-

Established:subsidiaries of the Tokuyama roup in apan
Eriko Nashioka of the nstitute for Environmental Managementc-counting was invited to o er a third-party opinion on this report
The CSR Report 2018 has been produced based on the Environmen-

Areas covered:ctivities reported on were mainly carried out in apan;

however, some activities include group subsidiaries outside apan
Date of issue: September 30, 2018tal eporting uidelines (fiscal 2012 edition) published by the Ministry of

Next issue (tentative): September 2019 (previous issue was in

the Environment of apan

2017)

ugust

Photo: The Tokuyama Factory overlooks the rich waters of the Seto
nland Sea This location was established 100 years ago in the cityof Shunan in amaguchi Prefecture and has grown together with theresidents of the local community

44

TOKUYAMA CSR REPORT 2018

TOKUYAMA CSR REPORT 201845