GRI STANDARD Guidelines and ISO 26000 Comparison

Last Updated: October 8, 2021

Nippon Sanso Holdings Group strives to meet international standards for reporting on the corporate responsibility of the organization.
Toward this end, Nippon Sanso Holdings Group follows the GRI’s most recent generation of Sustainability Reporting Guidelines, G4 Guidelines, and the guidelines provided in ISO 26000.*1, 2＊1 The Global Reporting Initiative (GRI) is an international organization that drafts and promotes international guidelines for sustainability reporting by enterprise.
＊2 ISO 26000, published in November 2010, is an International Standard that provides guidance on socially responsible behavior for organizations.
1．General Disclosures
GRI STANDARD

ISO26000

Integrated Report 2021

-

P132

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WebsiteON SUSTAINABILITY

Sustainability
Data BookGRI 102: General Disclosures 2016
G102-1Name of the organization-

https://www.nipponsanso-hd.co.jp/en/company/profile.html-

Nippon Sanso Holdings Website/Business

Activities, brands, products, and services
G102-2

Nippon Sanso Holdings Website/Our Company/Company Profile-

P36-49, P88-109-

https://www.nipponsanso-hd.co.jp/en/business/
Nippon Sanso Holdings Website/Business/About Industrial Gases-

https://www.nipponsanso-hd.co.jp/en/ir/gas.html
G102-3G102-4
G102-5G102-6

Location of headquarters
Location of operations
Ownership and legal form
Markets served

-

P132

-

-

P133

-

-

P132

-

-

P10-11, P88-109-

Scale of the organization
G102-7

Nippon Sanso Holdings Website/Our Company/Company Profile
https://www.nipponsanso-hd.co.jp/en/company/profile.html
Nippon Sanso Holdings Website/Our Company/Main Global Affiliated Companies
https://www.nipponsanso-hd.co.jp/en/company/affiliate_g.html
Nippon Sanso Holdings Website/Our Company/Company Profile
https://www.nipponsanso-hd.co.jp/en/company/profile.html
Nippon Sanso Holdings Website/Our Company/Main Global Affiliated Companies
https://www.nipponsanso-hd.co.jp/en/company/affiliate_g.html-

Nippon Sanso Holdings Website/Our Company/Company Profile-

P10-11, P132, P134-135-

https://www.nipponsanso-hd.co.jp/en/company/profile.html
Nippon Sanso Holdings Website/Investor Relations/Financial Results and Information-

https://www.nipponsanso-hd.co.jp/en/ir/financial/
Information on employees and other workers
G102-8

6.4 Labor practices
6.4.3 Employment andP72-85

P164-175

P38-39, P68

P149

employment relationships
G102-9Supply chain-

Significant changes to the organization and its supply chain
G102-10

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html-

P181-183

P178

Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure/-P24-27-

Medium-Term Management Plan-

https://www.nipponsanso-hd.co.jp/en/ir/management/plan.html
G102-11
G102-12G102-13

Precautionary principle or approach
External initiatives
Membership of associations

6.2 Organizational governanceNippon Sanso Holdings Website/Our Company/Corporate GovernanceP120-121

P145-147

P58-59, P66-67

P143, P145

-

-

-

-

-

-

Statement from senior decision-makerhttps://www.nipponsanso-hd.co.jp/en/company/governance.html-

Nippon Sanso Holdings Website/Our Company/Message from the President

G102-14

P2, P18-23-

https://www.nipponsanso-hd.co.jp/en/company/message.html
Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure/Top Message-

https://www.nipponsanso-hd.co.jp/en/ir/management/message.html
G102-15
G102-16

Key impacts, risks, and opportunities
Values, principles, standards, and norms of behavior-

P67, P120--

P14-15-1 / 11

Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure/Business Risks
https://www.nipponsanso-hd.co.jp/en/ir/management/risk.html
Nippon Sanso Holdings Website/Our Company/Corporate Philosophy
https://www.nipponsanso-hd.co.jp/en/company/mission.html-

GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

Last Updated: October 8, 2021
ISO26000

Integrated Report 2021

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Sustainability
Data Book

Nippon Sanso Holdings Website/Our Company/Code of Conduct

Mechanisms for advice and concerns about ethics
G102-17

Website--P165, P176

https://www.nipponsanso-hd.co.jp/en/company/conduct.html
Nippon Sanso Holdings Website/Our Company/List of Policies-

https://www.nipponsanso-hd.co.jp/en/company/policy.html
Governance structureG102-18

Nippon Sanso Holdings Website/Our Company/Corporate Governance
6.2 Organizational governanceP112-131

P144-145https://www.nipponsanso-hd.co.jp/en/company/governance.html
Nippon Sanso Holdings Website/Investor Relations/Management Policy and StructureP184-186

https://www.nipponsanso-hd.co.jp/en/ir/management/
G102-19
G102-20
G102-21G102-22
G102-23
G102-24
G102-25

Delegating authority
Executive-level responsibility for economic, environmental,
and social topics-

Same as Above

P144

Same as Above--

P56-71, P112-131

P142-145

Same as Above-

Same as Above

Same as Above

Same as Above

P112-131

P144

Same as Above-

Same as Above

Same as Above

Same as Above-

Same as Above

Same as Above

Same as Above-

Same as Above

Same as Above

Consulting stakeholders on economic, environmental, andsocial topics
Composition of the highest governance body andits committees
Chair of the highest governance body

6.2 Organizational governanceNominating and selecting the highest governance body
Conflicts of interest
Role of highest governance body in setting purpose, values,G102-26

and strategy

Nippon Sanso Holdings Website/Our Company/Code of Conduct
https://www.nipponsanso-hd.co.jp/en/company/conduct.html--

Nippon Sanso Holdings Website/Our Company/Corporate Governance-Same as Above

Same as Abovehttps://www.nipponsanso-hd.co.jp/en/company/governance.html
Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure-

https://www.nipponsanso-hd.co.jp/en/ir/management/
G102-27
G102-28
G102-29
G102-30
G102-31

Collective knowledge of highest governance body-Same as Above

Same as Above

Same as Above-

Same as Above

Same as Above

Same as Above-

P56-71, P112-131

P142-145

Same as Above--

P120-121

P145-147

Same as Above-

6.2 Organizational governance

P56-71, P112-131

P142-145

Same as Above-

Evaluating the highest governance body’s performance
Identifying and managing economic, environmental, and6.2 Organizational governancesocial impacts
Effectiveness of risk management processes
Review of economic, environmental, and social topics

2 / 11GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

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Highest governance body’s role in sustainability reportingG102-32

WebsiteON SUSTAINABILITY

Sustainability
Data Book

Nippon Sanso Holdings Website/Our Company/Corporate Governance-

P56-71, P112-131

P142-145https://www.nipponsanso-hd.co.jp/en/company/governance.html
Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure-

https://www.nipponsanso-hd.co.jp/en/ir/management/
G102-33
G102-34

Communicating critical concerns
Nature and total number of critical concerns

6.2 Organizational governanceP112-131

P144

Same as Above

-

-

-

-

-

-

Remuneration policies
G102-35

Nippon Sanso Holdings Website/Our Company/Corporate Governance
6.2 Organizational governance--https://www.nipponsanso-hd.co.jp/en/company/governance.html
Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure-

https://www.nipponsanso-hd.co.jp/en/ir/management/
G102-36
G102-37
G102-38
G102-39

Process for determining remuneration
Stakeholders’ involvement in remuneration
Annual total compensation ratio
Percentage increase in annual total compensation ratio

-

-

-

Same as Above

P186

6.2 Organizational governance

-

-

-

-

-

-

-

-

-

-

-

-

-

-

6.2 Organizational governance

-

-

-

-

-

-

-

-

-

-

-

-

-

P2-5, P18-23, P34-35

P140-177

Same as Above

Same as Above

P9, P88-109, P133--

C2, P100-101--

P178-189-

P58-61

P143

-

-

-

-

-

-

-

-

P24-27, P88-109-

List of stakeholder groups
G102-40

G102-41
G102-42
G102-43
G102-44
G102-45
G102-46
G102-47
G102-48

Collective bargaining agreements
Identifying and selecting stakeholders
Approach to stakeholder engagement

6.2 Organizational governanceKey topics and concerns raised

6.7 Consumer issues

Entities included in the consolidated financial statements
Defining report content and topic Boundaries
List of material topics
Restatements of information
Changes in reportingG102-49

Nippon Sanso Holdings Website/Sustainability-

https://www.nipponsanso-hd.co.jp/en/sustainability/
Nippon Sanso Holdings Website/Our Company/Main Global Affiliated Companies
https://www.nipponsanso-hd.co.jp/en/company/affiliate_g.html-

Nippon Sanso Holdings Website/Investor Relations/Management Policy and Structure/
Long-Term Vision and Medium-Term Management Plan-

https://www.nipponsanso-hd.co.jp/en/ir/management/plan.html
G102-50
G102-51

Reporting period
Date of most recent report

-

C2

-

-

-

-

-

-

-

-

3 / 11GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD
G102-52
G102-53
G102-54
G102-55
G102-56

Reporting cycle
Contact point for questions regarding the report
Claims of reporting in accordance with the GRI Standards
GRI content index
External assurance

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Annually

Annually-

Back cover

Back cover

-

-

-

-

P1

P141

-

P190

7.5.3 Types of communication
on social responsibility

WebsiteON SUSTAINABILITY

Nippon Sanso Holdings Website/Contact

Sustainability
Data Book
Annually-

https://www.nipponsanso-hd.co.jp/en/contact/
Nippon Sanso Holdings Website/Sustainability/Sustainability Library/GRI Correspondence Table
https://www.nipponsanso-hd.co.jp/en/sustainability/lib/gri.html
Nippon Sanso Holdings Website/Site Map-

https://www.nipponsanso-hd.co.jp/en/sitemap/-

P190

2．Material topics
GRI STANDARD

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P58-61

P143-

Same as Above

Same as Above

-

-

-

P88-109, P134-137-

P66-71

P148-153

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

ON SUSTAINABILITY

WebsiteSustainability

ISO26000

Data Book

Economic Performance
GRI 103: Management Approach 2016
G103-1
G103-2
G103-3

Explanation of the material topic and its Boundary
The management approach and its components
Evaluation of the management approach--

GRI 201: Economic Performance 2016
Direct economic value generated and distributed

6.8 Community involvement

G201-1and development
6.8.3 Community involvement

G201-2G201-3G201-4

Financial implications and other risks and opportunities

6.5.5 Climate change mitigation

due to climate change

and adaptation

Defined benefit plan obligations and other retirement plans
Financial assistance received from government

Nippon Sanso Holdings Website/Sustainability/Sustainability Libraryhttps://www.nipponsanso-hd.co.jp/en/sustainability/lib/

P178-179

Market PresenceGRI 202: Market Presence 2016
Ratios of standard entry level wage by gender compared toG202-1

6.4.4 Conditions of work andlocal minimum wagesocial protection
6.8 Community involvement anddevelopment

Proportion of senior management hired from the local community

6.4.3 Employment
and employment relationships
6.8 Community involvement

G202-3and development
6.8.5 Employment creationand skills development
6.8.7 Wealth and income creation

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Indirect Economic Impacts
GRI 203: Indirect Economic Impacts 2016
Infrastructure investments and services supported

6.3.9 Economic, socialand cultural rights
6.8. Community involvement

G203-1and development

-

-

-

-

-

-

-

-

-

-

-

-

-

P176

-

Same as Above

Same as Above--

Same as Above

Same as Above-

6.8.7 Wealth and income creation
6.8.9 Social investment
Significant indirect economic impacts

6.3.9 Economic, social andcultural rights
6.6.6 Promoting social responsibility
in the value chain
6.6.7 Respect for property rights
6.7.8 Access to essential services

G203-2

6.8 Community involvementand development
6.8.5 Employment creationand skills development
6.8.7 Wealth and income creation

Procurement Practices
GRI 204: Procurement Practices 2016
Proportion of spending on local suppliers

6.8.9 Social investment

6.4.3 Employment
and employment relationships
6.6.6 Promoting social responsibility

G204-1in the value chain
6.8 Community involvementand development
6.8.7 Wealth and income creation

Anti-corruption
GRI 205: Anti-corruption 2016
G205-1

Operations assessed for risks related to corruption

6.6.3 Anti-corruption
Communication and training about anti-corruption policies

G205-2

6.6 Fair operating practices

and procedures

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html-

6.6 Fair operating practices
6.6.3 Anti-corruption
6.8 Community involvement

G205-3

Confirmed incidents of corruption and actions taken

6.6.6 Promoting social responsibility
in the value chain

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Anti-competitive Behavior
GRI 206: Anti-competitive Behavior 2016
Legal actions for anti-competitive behavior, anti-trust,G206-1and monopoly practices

6.6 Fair operating practices
6.6.5 Fair competition

-

-

-

-

-

-

-

-

-

P155

-

-

-

Same as Above--

P68, P134-137

P149-150-

P178-179

Same as Above

Same as Above-

Same as Above

P68

P149

-

-

P68-71

P148-153-

P179

Same as Above

Same as Above-

Same as Above

-

-

-

P179-180

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

P47

-

-

-

-

-

-

-

6.6.7 Respect for propertyrights
Materials
GRI 301: Materials 2016
G301-1
G301-2G301-3

Materials used by weight or volume
Recycled input materials used

6.5.4 Sustainable resource use

Reclaimed products and their packaging materials

EnergyGRI 302: Energy 2016
G302-1
G302-2
G302-3

Energy consumption within the organization
Energy consumption outside of the organization

6.5.4 Sustainable resource use

Energy intensity
Reduction of energy consumption

G302-46.5.4 Sustainable resource use
6.5.5 Climate change mitigation
and adaptation

G302-5

Reductions in energy requirements of products and services

Water
GRI 303: Water 2016
G303-1
G303-2
G303-3

Water withdrawal by source
Water sources significantly affected by withdrawal of water

6.5.4 Sustainable resource use

Water recycled and reused

Biodiversity
GRI 304: Biodiversity 2016
G304-1
G304-2G304-3G304-4

Operational sites owned, leased, managed in, or adjacent to,protected areasand areas of high biodiversity value outside
protected
Significant impacts of activities, products, and services
on biodiversity
Habitats protected or restored
IUCN Red List species and national conservation list species
with habitatsin areas affected by operations

6.5.6 Protection of the environment,
biodiversity andrestoration of natural habitats

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Emissions
GRI 305: Emissions 2016
G305-1
G305-2G305-3G305-4G305-5

Direct (Scope 1) GHG emissions

P68, P134-137

P149-150

P178

Same as Above

Same as Above

Same as Above

Same as Above

Same as Above

-

-

-

P68-71

P148-153

P179

-

-

-

-

-

-

-

P179

-

-

-

-

P134-137--

P179-180---

Same as Above

-

-

-

-

6.5.4 Sustainable resource use

-

-

-

-

4.6 Respect for the rule of law

-

P177

-

-

-

-

P66-71

P148-153--

Energy indirect (Scope 2) GHG emissions
Other indirect (Scope 3) GHG emissions

6.5.5 Climate change mitigation
and adaptation

GHG emissions intensity
Reduction of GHG emissions
Emissions of ozone-depleting substances (ODS)

G305-6-Same as Above

6.5.3 Prevention of pollution
6.5.5 Climate change mitigation
and adaptation

G305-7

Nitrogen oxides (NOx), sulfur oxides (SOx), and othersignificant air emissions

6.5.3 Prevention of pollution

Effluents and Waste
GRI 306: Effluents and Waste 2016
G306-1
G306-2
G306-3
G306-4
G306-5

Water discharge by quality and destination

6.5.3 Prevention of pollution
6.5.4 Sustainable resource use

Waste by type and disposal method
Significant spills

6.5.3 Prevention of pollution

Transport of hazardous waste
Water bodies affected by water discharges and / or runoff

Environmental Compliance
GRI 307: Environmental Compliance 2016
G307-1

Non-compliance with environmental laws and regulations

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html-

Supplier Environmental Assessment
GRI 308: Supplier Environmental Assessment 2016
G308-1

New suppliers that were screened using environmental criteria
Negative environmental impacts in the supply chain
and actions taken

G308-2

6.3.5 Avoidance of complicity
6.5.4 Sustainable resource use
6.6.6 Promoting social responsibility
in the value chain
7.3.1 Due diligence

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Employment
GRI 401: Employment 2016
New employee hires and employee turnoverG401-1

6.4 Labor practices
6.4.3 Employment andP134-137

-

-

P181

-

-

-

-

-

P172

-

P182

-

-

-

-

-

-

-

-

P137

-

-

P183

-

-

-

-

P75

P170-173

-

-

-

-

-

P182

P72-80P164-170

-

-

-

-

-

-

employment relationships
Benefits provided to full-time employees that are not
G401-2

provided to temporary or part-time employees

6.4 Labor practices
6.4.3 Employment
and employment relationships

Parental leave

6.4.4 Conditions of workand social protection

G401-36.8.7 Wealth and income creation
Labor/Management Relations
GRI 402: Labor/Management Relations 2016
Minimum notice periods regarding operational changes

6.4 Labor practices
6.4.3 Employment andemployment relationships

G402-1

6.4.4 Conditions of workand social protection
6.4.5 Social dialogue

Occupational Health and Safety
GRI 403: Occupational Health and Safety 2016
G403-1
G403-2
G403-3G403-4

Workers representation in formal joint management–worker
health and safety committees
Types of injury and rates of injury, occupational diseases,
lost days, and absenteeism, and number of work-related

6.4 Labor practices

fatalities with high incidence or high risk of diseases relatedWorkers

6.4.6 Health and safety at work

to their occupation
Health and safety topics covered in formal agreements withtrade unions

Training and Education
GRI 404: Training and Education 2016
G404-1
G404-2
G404-3

Average hours of training per year per employee
Programs for upgrading employee skills and transition
assistance programs
Percentage of employees receiving regular performance and6.4 Labor practices
6.4.7 Human development
and training in the workplace

career development reviews

Diversity and Equal Opportunity
GRI 405: Diversity and Equal Opportunity 2016
Diversity of governance bodies and employees

6.2.3 Decision-making processes
and structures
6.3.7 Discrimination

G405-1and vulnerable groups

P10-1, P16-17,

6.3.10 Fundamental principles

P112-131, P134-137

P144, P167, P169, P170

and rights at work
6.4.3 Employment
and employment relationships

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Nippon Sanso Holdings Website/Our Company/Corporate Governancehttps://www.nipponsanso-hd.co.jp/en/company/governance.html

P181-186

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Ratio of basic salary and remuneration of women to men

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6.3.7 Discriminationand vulnerable groups
6.3.10 Fundamental principles
and rights at work

G405-2

6.4.3 Employment

-

-

-

-

-

-

-

-

and employment relationships
6.4.4 Conditions of workand social protection
Non-discrimination
GRI 406: Non-discrimination 2016
Incidents of discrimination and corrective actions taken

6.3.6 Resolving grievances
6.3.7 Discriminationand vulnerable groups

G406-1

6.3.10 Fundamental principles
and rights at work
6.4.3 Employment
and employment relationships

Freedom of Association and Collective Bargaining
GRI 407: Freedom of Association and Collective Bargaining 2016
Operations and suppliers in which the right to freedom of
association and collective bargaining may be at risk

6.3.3 Due diligence
6.3.4 Human rights risk situations

Nippon Sanso Holdings Website/Our Company/Code of Conduct

6.3.5 Avoidance of complicity

https://www.nipponsanso-hd.co.jp/en/company/conduct.html

6.3.8 Civil and political rights
G407-1

6.3.10 Fundamental principles-

P165, P176-

and rights at work
6.4.5 Social dialogue

Nippon Sanso Holdings Website/Our Company/List of Policies

6.6.6 Promoting social responsibility

https://www.nipponsanso-hd.co.jp/en/company/policy.html

in the value chain
Child LaborGRI 408: Child Labor 2016
Operations and suppliers at significant risk for incidents ofchild labor

6.3.3 Due diligence
6.3.4 Human rights risk situations

Nippon Sanso Holdings Website/Our Company/Code of Conduct

6.3.5 Avoidance of complicity

https://www.nipponsanso-hd.co.jp/en/company/conduct.html

6.3.7 Discrimination
G408-1

6.3.10 Fundamental principles-

P165, P176-

and rights at work
6.6.6 Promoting social responsibility

Nippon Sanso Holdings Website/Our Company/List of Policies

in the value chain

https://www.nipponsanso-hd.co.jp/en/company/policy.html

6.8.4 Education and culture
Forced or Compulsory LaborGRI 409: Forced or Compulsory Labor 2016
Operations and suppliers at significant risk for incidents offorced or compulsory labor

6.3.3 Due diligence

Nippon Sanso Holdings Website/Our Company/Code of Conduct

6.3.4 Human rights risk situations

https://www.nipponsanso-hd.co.jp/en/company/conduct.html

6.3.5 Avoidance of complicity
G409-1

6.3.10 Fundamental principles-

P165, P176

and rights at work

Nippon Sanso Holdings Website/Our Company/List of Policies

6.6.6 Promoting social responsibility

https://www.nipponsanso-hd.co.jp/en/company/policy.html

in the value chain

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Security Practices
GRI 410: Security Practices 2016
Security personnel trained in human rights policies
or proceduresG410-1

6.3 Human rights
6.3.4 Human rights risk situations
-

-

-

-

-

-

-

-

-

P165, P176-

Same as Above-

Same as Above

-

-

-

-

P68

P149

-

-

-

-

-

-

-

-

-

-

-

-

6.3.5 Avoidance of complicity
6.6.6 Promoting social responsibility
in the value chain

Rights of Indigenous Peoples
GRI 411: Rights of Indigenous Peoples 2016
Incidents of violations involving rights of indigenous peoples

6.3.4 Human rights risk situations
6.3.6 Resolving grievances
6.3.7 Discrimination

G411-1

6.3.8 Civil and political rights
6.6.7 Respect for property rights
6.8.3 Community involvement

Human Rights Assessment
GRI 412: Human Rights Assessment 2016
Operations that have been subject to human rights reviews
G412-1or impact assessments

6.3.3 Due diligence
6.3.4 Human rights risk situations-

6.3.5 Avoidance of complicity
G412-2

Employee training on human rights policies or procedures
Significant investment agreements and contracts that include

G412-3

6.3 Human rights
6.3.5 Avoidance of complicity

human rights clauses or that underwent human rights
screening

Nippon Sanso Holdings Website/Our Company/List of Policies
https://www.nipponsanso-hd.co.jp/en/company/policy.html-

6.3 Human rights
6.3.3 Due diligence
6.3.4 Human rights risk situations-

6.3.5 Avoidance of complicity
Local Communities
GRI 413: Local Communities 2016
Operations with local community engagement, impact
assessments, and development programs

6.3 Human rights
6.3.9 Economic, socialand cultural rights

G413-16.6. Fair operating practices
6.6.7 Respect for property rights
Operations with significant actual and potential negative
impacts on local communities
G413-2

6.8 Community involvementand development
6.8.5 Employment creationand skills development
6.8.7 Wealth and income creation

Supplier Social Assessment

6.8.9 Social investment

GRI 414: Supplier Social Assessment 2016
G414-1
G414-2

New suppliers that were screened using social criteria
Negative social impacts in the supply chain and actions taken

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GRI STANDARD Guidelines and ISO 26000 Comparison
GRI STANDARD

Last Updated: October 8, 2021
MORE INFORMATION

Integrated Report 2021

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ON SUSTAINABILITY

WebsiteSustainability

ISO26000

Data Book

Public Policy
GRI 415: Public Policy 2016
G415-1

Political contributions

Customer Health and Safety
GRI 416: Customer Health and Safety 2016
Assessment of the health and safety impacts of productand service categories

6.3.9 Economic, socialand cultural rights
6.6.7 Respect for property rights

G416-1

6.8.5 Employment creationand skills development
6.8.7 Wealth and income creation
Incidents of non-compliance concerning the healthand safety impacts of products and services

4.6 Respect for the rule of law
6.7 Consumer issues
6.7.4 Protecting consumers' healthG416-2and safety
6.7.5 Sustainable consumption
6.8.8 HealthMarketing and Labeling
GRI 417: Marketing and Labeling 2016
G417-1

G417-2

G417-3Requirements for product and6.7 Consumer issues

service information and labeling6.7.3 Fair marketing, factual,

Incidents of non-compliance concerning product andservice information and labeling
Incidents of non-compliance concerning marketing
communications

and unbiased informationand fair contractual practices
6.7.4 Protecting consumers'
health and safety
6.7.5 Sustainable consumption
6.7.9 Education and awareness

Customer Privacy
GRI 418: Customer Privacy 2016
Substantiated complaints concerning breaches of customer
G418-1

privacy and losses of customer data

6.7 Consumer issues
6.7.7 Consumer data protection
and privacy

Socioeconomic Compliance
GRI 419: Socioeconomic Compliance 2016
Non-compliance with laws and regulations in the social
G419-1and economic area

6.7 Consumer issues
6.7.6 Consumer service, support, andcomplaint and dispute resolution

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