Is a SaaS startup providing seamless Call centre tool since 2021 forSME’ and enterprises enhancing their customer experience andtelesales functionality.

THE PROBLEM

1 High Complexity

Every company, whatever its size, needs a professional call centerto have a satisfactory customer service experience All big
companies can afford the complexity and the very high installation
cost; SMEs cannot.

2?

Due to trying to establish an on-premises
communication system for the businesswithout experts

High Cost
Because of the high cost of establishing andoperating on premises communication
systems

Lackofawareness3Without a clear understanding of theorganization's
specificneeds
andrequirements, it becomes challenging toselect a call center solution that aligns withbusiness goals

The solution
PROVIDING

Call Centers
Companies can have their call center without
any need for complex infrastructure
No hardware required Achieving a running callcenter with no initial cost
No need for VoIP experts. Our technicalsupport is available 24/7

ZERO INITIAL COST
Arabicss provide the service with zero
initial cost of capex or initialinvestment to the customers which,makes Arabicss very attractive .

ZERO HEADACHE
Providing business owners withease of access without technicalknowledge or complex equipment

Flexible
Subscription Model
We offer flexible monthly package
systems ranging starting from 50$
with one active agent to enterprise
scale

KEY
BENEFITS

Case Study

A leading autotech company

Doubling sales. boost company sales
from threefold to sixfold

Case Study

A leading E-commerce company

Up to 500 Agents then down without
any harmful infrastructure losses.

Arabicss BOOTSTRAPPING 2021 to 2023
Number of Concurrent companies

Arabicss system
Total Revenue in EGP#of Clients & Total revenue from 2021 to 2023
# of concurrent clients
operating
20 companies by endof 2021

Total revenue in EGP

8070
60

X4 clients inbootstrapping phasereaching 72 Clients inYear 350

40
30
20
10

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,023

2,022

2,022

2,022

2,022

2,022

2,022

2,022

2,022

2,022

2,022

2,022

2,022

2,021

2,021

2,021

2,021

2,021

2,021

2,021

2,021

2,021

2,021

2,021

0

2,021

+4 Million calls ofArabicss clients’handledMARKET SIZE
There are 3,400,000 Companies in Egypt
Categorized as follows:

0.3%
Enterprises

2.7%
SMEs

97%
Micro Businesses

Our Main Target
N.B: Less than 20,000 Companies in Egypt use professional call centers

REFERENCE CLIENTSProjections

2024

2026

2028

4.6m$
300 Client

1200 Client

3000 Client

Our projection is to reach theIn the following year, we’ll be

In the next 2 years, we’ll be able

current maximum capacity ofable to enter the growth stage

to enter the scaling stage toour internal team of 300

with a growth of 3X of averagereach 3000 Client by the end of

concurrent customer by the end

sales to reach 1200 Client by the2028

middle 2024

end of 2026

ARR =460,000$

ARR =1,8M$

ARR =4,6M$

ASK:Arabicss is seeking 700,000$ investment
in RETURN OF 15% OF TOTAL EQUITY

Investment spending areas
20%
Infrastructure

30%
R&D & Innovation- Omnichannel Development- API & Integrations withdifferent CRMs & Platforms- AI powered reporting &analytical forecasting

30%
Sales & Marketing

20%
Team Growth

Competition landscape
Convenient

Expensive

AFFORDABLEINCONVENIENT

ZERO upfront cost

ARABICSSTOPEDGES

24/7 Customer support

RISK-FREE EXPERIENCEMEET Arabicss’ Team(31 member)

Yahia Nasser
Founder/CEOAhmed Salem

Co-Founder/Chairman

Hossam Nasser

Mohamed Hamza

Mohamed Nahtta

Marwa Awd

Sales Manager

Technical Operation manager

Co-Founder/CBO

Customer Operation

SummarY
Increasing need for companies to expand
and leverage modern technologies to reacha larger customer base, their demand forvoice communication services andfacilitating ways to interact with consumers
has grown.

Arabicss system is providing
Economic Benefit

By enhancing performance of companies
maximizing their benefits and developing
economySocial Benefit
By enabling more job opportunities to workfrom home and growing companies’ teams.

The opportunity is huge
Join us in a more detailed meeting toDiscuss how to leverage such a massive
opportunity