Message fromthe President & CEO

Sustainability Management

Environment

SocialGovernance

Disclosure Based on
the TCFD Recommendations

ESG Data

Stakeholder Engagement
Basic Approach

Stakeholder Identification

MITSUBISHI MOTORS believes that its stakeholder relationships is extremely important to its achievementof sustainable corporate growth. Through dialogue
and other forms of engagement, the MITSUBISHI MOTORS Group clarifies its responsibilities and issues, andstrives on a daily basis to improve its operations.
By further deepening dialogue with our diverse
stakeholders, we will continue to sincerely address
society’s expectations and challenges and incorporate
our understanding of them into our business activities.

Through business, MITSUBISHI MOTORS and the Group are involved with a host of individuals and organizations.
From the standpoint of realizing a sustainable society and enhancing our corporate value, we have identified ourmost important stakeholders as consumers and our customers, business partners, shareholders and investors,
employees and local communities.

Positive Impact Finance Agreement
Concluded with MUFG BankIn March 2022, MITSUBISHI MOTORS signed a loan agreement
for Positive Impact Finance (a type of financing for corporates
with unspecified use of funds) with MUFG Bank, Ltd.
In 2018, MITSUBISHI MOTORS identified material issues itshould prioritize in the fields of the environment, society andgovernance. In 2020, the Company reviewed and revised its
material issues, taking into account worsening environmental problems, as well as changing social conditions caused by
the spread of COVID-19. We announced the Environmental
Plan Package, which outlines the direction of the Company’senvironmental efforts for the next 30 years. We are implementing initiatives throughout the organization on this basis.
Thus acknowledging our responsibility as a company that
produces and sells automobiles, we will work toward specifictargets in activities that reduce the environmental impact.
At the same time, we will reinforce our environmental technologies, hinging on Kei-car segment commercial electricvehicles and plug-in hybrid electric vehicles (PHEV), and encourage the spread of effective products and technologies.
In this way, we will contribute toward the development of avibrant and sustainable society.
In selecting the themes for this contract, we chose activities that contribute to achieving the Sustainable Development Goals (SDGs) and align with MITSUBISHI MOTORS’material issues. Mitsubishi UFJ Research & Consulting Co.,
Ltd. conducted qualitative and quantitative evaluations, anda third-party opinion was obtained from Japan Credit Rating
Agency, Ltd. regarding the compliance of the evaluation procedures with the Principles for Positive Impact Finance andthe rationality of the evaluation indicators used.
MITSUBISHI MOTORS CORPORATION Sustainability Report 2024

Dialogue with Stakeholders
Stakeholders(For details on stakeholder initiatives, refer to the pages enclosed in < >.)Policies on Dialogue
Promote activities that
better reflect customer
input in our productsand services.

Opportunities for Dialogue

Frequency

Reflecting Input inOur Business
Promoting customer
satisfaction activities

Customer Contact Center <p. 86>, sales comOngoing
panies <p. 85>, after-sales services <p. 86>
Website, social networks
Ongoing
Customer satisfaction surveys <p. 84>
As necessary Improving products
Events, TV/newspaper/magazine advertising, As necessary and services
email magazine
BusinessEngage in communica- Contact for inquiries, Business Partner
Ongoing
Building relationpartners
tion aimed at coexisHelpline <p. 62>
ships aimed attence and coprosperity Suppliers Meeting, presentations, events,
As necessary coexistence andbased on mutual trust. specialized websites
coprosperity based
Participation in industry organizations
As necessary on mutual trust
Shareholders Disclose business and fi- IR inquiry contacts
Ongoing
Promoting initiatives
and investors nancial information and Interviews
As necessary Targeting sustainresults in an appropriate Financial results briefingsFour times per year able growth andmanner and time.
Mid-term business plan briefings
As necessary enhanced corporate
value
Individual initiative briefings
As necessary
Conduct construcShareholders’ Meeting
Once per year
tive dialogue aimed atOngoingsustainable growth and IR websites
Events, email magazines
As necessaryenhanced corporate
value.
Integrated report
Once per year
Employees
Two-way communiLabor management discussions <p. 77>
As necessary Creating a safe andcation for fostering
rewarding working
Consultation offices (Employee Consultation
Ongoing
teamwork and a sense Office, Outside attorney consultation (Helpline),
environmentof unity based on theMITSUBISHI MOTORS Global Hotline) <p. 107>
principle of mutual trust Town hall meetings with Executives
As necessary
and mutual responsibil- Internal websites
Ongoing
ity between labor andEngagement
survey<p.
66>
Once
per yearmanagement.
Consumers
and ourcustomers

Local
Build good relations
Promoting initiatives
Local community consultation desks, websites
Ongoingcommunities with local communities.
to resolve social andCollaborations with municipalities <p. 93>
As necessary environmental issues
As necessary
Engage in dialogue with Social contributions <p. 92>
diverse stakeholders to Community events
As necessary
resolve social and enviPlant
tours
Ongoingronmental issues.
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Message fromthe President & CEO

Sustainability Management

Environment

SocialGovernance

Disclosure Based on
the TCFD Recommendations

ESG Data

Examples of Stakeholder Dialogues
Consumers and customers

Shareholders and investors

Local communities

If a customer points out issues related to quality or

We proactively disclose information to shareholders

We contribute to the realization of resilient com-defects, we seek to resolve the customer issue inand investors, and strive to ensure transparency andmunities through activities that meet local needs.

collaboration with sales companies and drive quality

credibility through constructive dialogue. Specifically,

As examples of activities that take advantage of ourenhancements. In addition, feedback and opinions

to enhance understanding of MITSUBISHI MOTORS,

products’ distinctive characteristics, after concluding

about product functionality, or opinions about specifi-

we disclose various information through our website,

disaster cooperation agreements with local govern-cations, are shared with relevant divisions and used toissue publications, and hold briefings on our mid-term

ments, we provide support by loaning “MITSUBISHI

improve product capabilities even further. To educate

business plan and financial results. Furthermore, weMOTORS PHEVs” that can tap power they have gen-employees about the customer’s perspective, we also

regularly exchange views with numerous investors

erated themselves for use in emergencies. We will

distribute videos of the feedback with images and ex-about our management strategies, financial infor-

support the safety and security of the lives of local

planations of relevant points on the intranet so thatmation, and non-financial information, including on

people with “the Power of PHEV Driving” and “theemployees can access to firsthand customers’ opin-

the environment. We extensively circulate the opin-

Power of Electricity.”ions. Noteworthy comments and opinions including

ions and evaluations received from shareholders andthose that are particularly important are periodicallyinvestors within the Company, including to manage-reported to management.

ment, to utilize knowledge from capital markets in

Please see page 86 for details.

For details, please see the feature on page 93, as
well as our website.

our management and business activities. Through thissort of internal feedback, we aim to enhance corporate value through sustainable growth.

Conclusion of a disaster cooperation agreement
WEB https://www.mitsubishi-motors.co.jp/
carlife/phev/dcsp/ (only in Japanese)

Responding to customers at Customer
Contact Center
Website: “Investors”
WEB https://www.mitsubishi-motors.com/
en/investors/

MITSUBISHI MOTORS CORPORATION Sustainability Report 2024

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Message fromthe President & CEO

Sustainability Management

Environment

SocialGovernance

Disclosure Based on
the TCFD Recommendations

ESG Data

External Evaluation
To contribute to the realization of a sustainable society, the MITSUBISHI MOTORS Group is working to resolve social issues through its business activities in each country andregion where it operates.
These efforts have earned recognition from external organizations and resulted in our inclusion in various ESG index constituents.

Inclusion in ESG Indices

ESG-Related Assessment

FTSE4Good Index Series/FTSE Blossom Japan Index
MITSUBISHI MOTORS has been consecutively selected as a constituent of the “FTSE4Good Index Series” and the “FTSE Blossom Japan Index,” which were designed by FTSE Russell for
ESG investment, for the five consecutive years since FY2020.
(June 2024)
In addition, MITSUBISHI MOTORS has been continuouslyselected as a constituent of the “FTSE Blossom Japan Sector
Relative Index,” which was designed by FTSE Russel in FY2022,
for the three consecutive years. (June 2024)

DBJ Environmentally Rated Loan Program
In the Development Bank of Japan, Inc.’s DBJ Environmentally Rated Loan Program, we have been ranked as a company
with excellent advanced environmental initiatives. We received financing on this basis. (June 2022).

T his Cer tifi es

三菱自動車工業株式会社 殿

貴社は『ＤＢＪ環境格付』調査の結果環境への配慮に対する取り組みが特に先進的であると認められました

株式会社日本政策投資銀行
代表取締役社長
D a t e2022 年 5 月 27 日

Si gnat ur e

殿

CDP
CDP requests thousands of companies, cities, states and regions to disclose environmental impacts, and assesses theirprogress through independent scoring methodology. The
CDP score is disclosed to institutional investors. In FY2023,
MMC’s scores are as follows. (February 2024)• Climate change: A- (leadership)• Water security: C (awareness)

Morningstar Japan ex-REIT Gender Diversity Tilt Index
Since FY2023, MITSUBISHI MOTORS has been selected as aconstituent of “Morningstar Japan ex-REIT Gender Diversity
Tilt Index,” which was designed for ESG investment. (December 2023)

PRIDE Index
In the PRIDE Index, which was designed by “Work with Pride”
as a criteria for evaluating initiatives related to LGBTQ andother sexual minorities in the workplace, we have been consecutively awarded Gold certification for the six consecutive
years since FY2018. (November 2023)

S&P/JPX Carbon Efficient Index
MITSUBISHI MOTORS is included “S&P/JPX Carbon EfficientIndex” for environmental stock index, which was designed by
S&P Dow Jones Indices LLC and the Tokyo Stock Exchange, Inc.
(June 2023)

MITSUBISHI MOTORS CORPORATION Sustainability Report 2024

CE R TIFICATE

認定証

The Certified Health & Productivity Management Outstanding Organizations Recognition Program
We were certified as a “2024 Certified Health & Productivity
Management Outstanding Organizations” in the large corporation category of the certification system organized by
the Ministry of Economy, Trade and Industry and the Nippon
Kenko Kaigi. (March 2024)
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