Product sheet

HxGN OnCall Records
Law enforcement agencies have to address growing demands and changing
missions against a background of constrained resources. Timely access toaccurate information is vital to inform actions and operations.
HxGN OnCall Records from Hexagon’s Safety, Infrastructure &Geospatial division is a cloud-deployable records management
system (RMS) that provides quick access to informationand capabilities whenever and wherever needed.
Scalable for single- and multi-agency use, it serves all facetsof law enforcement operations and administration. HxGN
OnCall Records allows agencies to streamline recordscapture and administration, harness data to inform
investigations, effectively manage resources, and enhancecommunity safety. A flexible solution suite, it offers simple
centralized administration and configuration of clients andembedded interfacing.

Increase speed and flexibility
Agencies must be able to quickly access and capturerecords data from anywhere to complete investigations
and improve community safety. Our premier solution:•Combines the advantages of an enterprise systemwith the benefits of a secure, browser-based solution•

Offers simplified central administration of browser
and mobile app clients•

Supports access from PCs, laptops, tablets,and smartphones•

Increases agility with configuration-based
customization and built-in interfacing capabilities•

Offers robust application and data security•

Supports on-premises and cloud deployment onMicrosoft ® Azure and other platforms

OnCall Records | Mobile Accident Diagrams provides fieldofficers a quick way to capture essential accident details.

Product sheet: HxGN OnCall Records1

Benefits for all facets of law enforcement
HxGN OnCall Records serves all facets of law enforcement
operations, including field and office reporting, patrols,investigations, custody, and administration. Unified
workflows and data remove manual and duplicative tasks
to streamline data capture and administration, while
improving overall quality. Accessed via browsers andmobile apps, it provides reliable access to comprehensive
information and tools. This powerful enterprise system:•Supports incident response, traffic stops,
field interviews, crime analysis, asset and fleet
management, human resources, reporting,and more•

Delivers a complete workflow solution for casemanagement and investigative processes•

Links people, property, places, and related records
into one central database, dramatically increasing
law enforcement efficiency and effectiveness•

Provides greater insight by running a single searchacross themes and powerful, easy-to-use visual
reports and analyses•

Integrates seamlessly with Hexagon or other third-party
computer-aided dispatch (CAD) and mobile systems
for fast, easy data access and query without theneed for redundant data entry•

Supports government reporting requirements (suchas NIBRS, Stats Canada UCR, and UCR formats)to ensure accuracy, prevent audits, and improve
internal reporting•Integrates with multimedia, such as images anddocument workflows, resulting in faster identificationand improved officer and citizen safety•

Ensures data security, simplifies auditing, andenables appropriate confidentiality (such as forjuvenile records)•Easily maintains evidence records and complete
chain of custody with electronic signature capture•

Delivers automated notifications via alerts asdata is captured or changes occur during theinvestigative processes•

Offers a jail management module to manage
workflows for small- or medium-sized facilities

Field mobility
The ability to search and update from the field is essential
to enhance awareness, speed workflows, and increase
efficiency. HxGN OnCall Records supports patrols withHxGN OnCall Records | Mobile Field Reporting, a browser
client optimized for in-unit devices, and HxGN OnCall

OnCall Records | Mobile Bookings and Mobile Patrols help officers capture descriptive data and issue reports on the scene.

Product sheet: HxGN OnCall Records2

Records | Mobile, a mobile app for capturing information
with hand-held devices, including RMS searches,interviews, bookings, citations, and accident reports.

Analytics and reporting
The HxGN OnCall Records suite provides the reporting
and analytics capabilities needed for governance andinvestigations. It supports efficient preparation of statutory
reports and data submissions. It also works with HxGN

HxGN OnCall Records serves
all facets of law enforcement
operations, including field
and office reporting, patrols,investigations, custody,
and administration.

OnCall Analytics, which provides easy-to-use analytics
and visual reports that allow users agencywide to monitor
events, align resources to demand, supervise performance,
maintain governance and oversight, and much more. By
enabling more employees to visualize data, run reports,
and conduct analysis, agencies can develop intelligence,advance investigations, and build public confidence.

Flexible, scalable and configurable
solution
Our technology is designed to accommodate agencies ofany size, growing with them to meet current and futureneeds. These benefits include:•Modern technology and industry-standard
frameworks that support future expansion andinvestment longevity•

A configurable user interface to support
agency- and government-specific data capture
requirements•

A low-code integration platform to reduce the total
cost of ownership for interfaces, integration, andnew capabilities•

Support for language translation and screen
orientation through easily managed application
property components•

Support for Oracle or Microsoft SQL Server
databases, adding flexibility, ensuring familiar
accessibility and administration, and lowering costs•

The ability to automatically notify users themoment data updates or changes, keeping
them accurately informed while eliminating timepreviously spent on repetitive manual searches

The ability to search and update from the field is essential toenhance awareness, speed workflows, and increase efficiency.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work toboost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our
technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous – ensuring a scalable,
sustainable future.
Hexagon’s Safety, Infrastructure & Geospatial division improves the resilience and sustainability of the world’s critical services and infrastructure.
Our solutions turn complex data about people, places and assets into meaningful information and capabilities for better, faster decision-making inpublic safety, utilities, defense, transportation and government.
©2023 Hexagon AB and/or its subsidiaries and affiliates. All rights reserved. Hexagon is a registered trademark. All other trademarks or service marks used herein are property of theirrespective owners. 10/23