http://www.ams.com.hk

Billing System

CAS 2000 is an effective management tool that reduces monthly telephone
expenses, saves time, establishes control, and enables managers to optimize
usage of the telephone system facilities. In short, it will give you theinformation you need to save money, save time and to make decisions.

AMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

► CAS 2000 for Windows
CAS 2000 is a technologically advanced, provenand reliable computerized call management
software that captures on-line or off-line data
directly from a PBX system or a file. CAS 2000
utilizes the latest RDBMS technology and is
carefully designed to contain all thefunctionality that you will ever want for a callaccounting system. Performance, data security,
multiple site and carrier capability, network
compatibility together with a comprehensive
array of easy-to-use reports will certainly makeCAS 2000 one of the best products on themarket.

► Multiple Languages in Single ProductMulti-language capability► Web Site Service

is one of theimportant features in CAS 2000.

User canswitch between languages with only a mouse

User can free download the latest tariff rate fromclick, providing system portability across

our Web Site.

different countries.

► Report Scheduling► Captures all calls

Scheduling and batch printing are the best tools
to improve productivity. With an easy setup,
any monthly, weekly or daily report can beautomatically printed at your specified time.

Captures all outgoing local/long distance/IDD,► Call Fraud Detection
Helps your business to detect any unusual calls
in real-time mode by setting the time frame, callnumber, extension, FAC, trunk number, callincoming, internal and TIE calls, and accurately
costs all calls using the applicable call charge
rates, including night, weekend and holiday
discount rates.

► Data Auto Backup
Provides users a secure way to ensure the data is
auto-backup daily at a specified time.

type, call duration or call charge. When the callmeets the above condition, system will prompt
the message and alarm users.

► Reporting via Auto E-mail(optional)
Sending the scheduled reports via e-mail at theuser-defined time.

AMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

Features

Tariff

Supports Microsoft XP/2008/Vista/Win7/Win 8 inMultiple carriers and user-defined VPN rate

both Chinese and English operating systemSupport all world currencies and call costingMultiple languages in one single productTrue RDBMS database engine with self-recovery

Provides 4 time segments for ratemechanismProvides initial and additional charge for entire

callPassword protection for sensitive functions anddata

methodssubtracted per callReal-time view up to 1000 call detail records in thescreen

The duration adjustment in seconds added or

The minimum duration of call, any call below thisScheduled and batch printing

duration will be ignored and will not be saved into

Report output to printer, screen or file that can be

the databasesupported in MS Excel

Reports for all authorization and Direct Inward
System Access PIN or FAC code holders



entire call

Create a report that lists information concerning
calls grouped according to the parameters andSetting the different charge scheme for differenttrunk numberfilters by department, extension, business number,

The fixed service charge added to the cost of theThe markup or markdown percent applied to any
type of calls, such local, domestic or IDD calls

cost charge, call duration, call type, trunk numberProvides holiday table for discount rateand etcProvides user to recalculate all charges at any time

Advanced filtering criteria for report analysis anduser-defined reports

when requiredFree download the latest tariff rate from our web

Scheduled database backup

Call fraud detection

Auto insert the trunk number

Redundant data storage, captured calls are stored

Phone Directory

twice in two separate data files



SiteProvides division, department and extension
three-layer structure

PC Specification



Auto insert the extension number

Unlimited telephone and fax user supportProvides search function by extension number,

Microsoft Windows XP/2008/Vista/Win7/Win 8 operating systemPentium4 with minimum 1G RAMCD ROM and at least a 120G hard disk

LAN Cardalphabetically, by department, or by extension



one printer port (for report printing) or USB port

numberone RS-232 serial port (depends on PBX type)name and FAC
Prints the internal extension directory, sortedPBXInterfaces to any type of PBX or KTS



Safeguard alarms for hard disk almost full, dataline down

AMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

Report Name*** Description

Detail Report
Summary Report☆Department Detail Report

Lists each call for every FAC or extension grouped by department anddivision. This report may be used to charge employees for personal calls, keep
track of telephone costs and spot telephone abuse.

☆Extension Detail Report by Extension

Same as above except sorted by extension in ascending order.

☆FAC Detail Report

This report lists all phone calls, sorted by FAC, that were placed according tothe FAC defined in the FAC table☆Phone Bill Detail Report

Lists detailed calls for each trunk.

☆Account Code Detail Report

Account reports are generally used to bill customers or projects, based on theaccount numbers specified in the PBX database. Service departments orprofessionals (such as lawyers or accountants) can use the account reports tobill their clients, based on actual telephone usage.

☆Call Journal Detail Report

List each call by date and time.

☆Corporate Summary ReportShow total charges for each division in the organization.

☆Division Summary ReportShow total charges for each department grouped by each division in theorganization. This report can be used in planning departmental budgets bymaking it easier to forecast telephone expenses.

☆Department Summary Report

Lists the total number of calls, total duration and total charges for every FAC
or extension in each department. Totals are printed for each department.

☆ Extension Summary Report by Dept

Same as above except sorted by dept code.

CodeAdministration Report☆Account Code Summary Report

The Account Summary Report lists the total calls for each account. The reportlists the information by extension for each account number.

☆FAC Summary Report

The FAC Summary Report lists the total calls for each FAC defined in theFAC table.

☆Phone Bill Summary Report

Summarizes the statistics for each trunk. The report lists the total calls,duration, charge information for each trunk. In addition, it includes grand
totals for all of trunks.

☆Business Number Summary Report

This report lists all the calls made to the defined business number that are
defined in the Business Number table.

☆Corporate Cost Allocation ReportShow total charges for each division in the organization and user can enter a
pre-defined total charge. System will calculate the allocated percentage andcharge for each division in order to make up the pre-defined total charge☆Division Cost Allocation ReportShow total charges for each department in the organization and user can entera pre-defined total charge. System will calculate the allocated percentage andcharge for each department in order to make up the pre-defined total charge☆Top Usage ReportShow extensions that have top usage according to number of calls, total
duration or total charge.

☆Summary Report by Area CodeThis report summarized call information grouped by the area code.

☆24 Hour Traffic Report

This report provides call summary in a 24 hr-format.

☆Undefined Extension Report

This report lists all phone calls, sorted by extensions that were placed but notcharged to a listed department.

AMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

CAS 2000 Main Windows
Traffic:
Green: System idle
Yellow: Below 5 calls in queue
Orange: Below 10 calls in queue
Red: More than 10 calls in queue

On-line Alarm:
1. CDR link is down

2. Disk space below user-definedlimit

Display total of calls forpast 12-month

Provides graph by calls, durationor total charges, can show bybar-chart, area-chart or line-chart

View up to 1000 call detail records in screen

Call Fraud Alarm Setup
Helps your business to detect any unusual calls in
real-time mode by setting the time frame, callnumber, extension, FAC, trunk number, call type,call duration or call charge. When the call meets theabove condition, system will prompt the message
and alarm users.

Tariff Table√Provides holiday table for discount rate
√Provides 4 time segments for rate
√Provides initial and additional charge for entire call
√The duration adjustment in seconds added or subtracted per call
√Setting the different charge scheme for different trunk number√The fixed service charge added to the cost of the entire call
√Provides user to recalculate all charges at any time whenrequiredAMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

1.

User Selectable Report start and end date2.

Output to screen, printer or file

3.

Filter by department, extension, FAC,duration, trunk or call charge

4.

Save the report parameters

Filter by department, extension, business
number, call charge, call duration, call type,
trunk number and etc

With CAS 2000, you can automaticallyrun reports on a regular basis.

TheSchedule Print command enables you toselect any report listed in the report menu
and create a schedule for running it any
number of times.
Lists User-defined reports

Select scheduled reports

From the user-defined reports,
select reports to do a batch printing

AMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

Provides 28 types of Report

Extension Detail ReportCompany Summary Report

Top Usage Report

24 Hour Traffic Report

Department Summary Report

Call Journal Detail ReportAMS International Limited

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399

Stay at the Leading Edge of Technology, and put Customers FirstCAS 2000 FEATURES
STA
N
DAR
D

STANDARD VERSIONPROFESSIONAL VERSION

Scheduling Print

N/A

Data Auto Backup

N/A√√

Extension Number200

No Limit√√√√√√

20 type s of reports
Support Chinese & English
Call Fraud Detection

Help your business detect any unused trunk to maximize trunk productivity. For each defined-trunk, CAS 2000 willOPTIONAL

display in main Window real-time trunk update information such as the latest accessed date, time and total day calls.
Trunk Status Module

If any trunk’s non-active time exceeds user-defined limit, system will prompt trunk information on screen and beep
to alarm users.
Allows download of call data to disk in “Print to file” text format, enabling it to be incorporated into database

Data Export Moduleapplications.
Sending the scheduled reports via e-mail at the user-defined time.

Auto e-mail for reports

Real-time update the call detail record into Microsoft SQL or MY SQL database to be migrated into customer
MS SQL/My SQL Interfaceapplication

ProductDescription◆ CAS 2000

Our standard alone call accounting system which is well know for its stability and reliability
under different OS platforms such as Windows XP/2008/Vista/Win7/Win 8◆ CAS NETCAS 2000 with network database to support multiple users.

◆ CAS IP

It works in conjunction with CAS 2000, CAS MSPS, PMS 2000 to provide a powerful solutionto capture call data generated by IP phone systems. CAS IP generates additional network-related
information such as caller’s and receiver’s IP address, and provides a better buffering scheme
than traditional PBX systems.

◆ CAS MSPS

It can integrate any PBX network across a TCP/IP platform, even with different kinds of PBX,(Multiple Sites Polling System)by polling call records from multiple sites through your existing network. With all thefunctionality inherited from CAS 2000, It provides additional features to manage all the remotesites across your network. It is one of the most cost effective solution for consolidating call dataand is widely used among today’s local and international carriers◆ CAS WEB

Provides report and phone directory in the IE browser◆ PMS 2000

It acts as a gateway between PMS HOST and PBX,. It can literally integrate with any Hotel
Property Management System worldwide, and depending on the PMS, It can support automatic
guest check-in, check-out, wake-up calls, and all other PMS functionality such as text/fax
messages notification, telephone bill posting and mini-bar posting.

◆ ACD 2000

ACD 2000(Automatic Call Distribution) is interfaced with the Call Center C2 package under theNORTEL Meridian PBX system. It receives the C2 management reports every hour via RS-232
from PBX, which includes ACD-DN, Trunk, Route and Agents statistics. They can be used toshow the efficiency, cost-effectiveness, and productivity of your ACD system.

◆ TFC 2000

TFC 2000 for Windows interfaces with the NORTEL PBX traffic port via RS-232. The
information is processed by the TFC 2000 , which outputs the Network Report, Trunk Usage
Report, Customer Console Measurements Report and Individual Console Measurements Report.
TFC 2000 describes traffic details for each customer group, trunk usage and examines thetreatment of calls in customer queues; speed of response, number of call delayed, number of calls
abandoned, average wait time of delayed calls, and average wait of abandoned calls.

◆ Custom Modifications

AMS International Limited

Custom modifications to your special requirements are available upon request from AMS。

12F-7 1 Baoshen Road, Yunghe District, new Taipei city, Taiwan 234 Tel: (8862)2923-7599 Fax: (8862) 2923-8399