Putting chemistry
to work for the good of the earth

Tokuyama Corporation
RC Administration Division
Shibuya Konno Bldg. 3-1 Shibuya 3-chome,
Shibuya-ku, Tokyo 150-8383 Japan
Telephone:03-3499-8478
FAX:03-3499-8967
URL:http://www.tokuyama.co.jp
e-mail:rc-toukatsu@tokuyama.co.jp
Recycled paper

・
I Promotion. 99103000
Printed in JAPANTokuyama's Responsible Care Program

Emphasizing"Environmental Management"
as a Means of Responsible Care

Tokuyama answers society's needs, while keeping in harmony
with the global environment
Fundamental Policy
Our fundamental corporate policy is one of contributing to society while
keeping in harmony with the environment. As a member of the Japan
Responsible Care Council, we promote programs that contribute toproduct safety control, fostering environmental protection, disasterprevention, workers' health and safety, and safety of chemical products.
All of our programs are developed in strict accordance with domestic andinternational laws and regulations.

Recycling Leads to Growth

Action Objectives

1 Environmental Preservation, Disaster Prevention, Health and Safety■ Reduce the environmental impact of industrial processes■ Aim for zero accidents and disasters

Responsible Care Promotion Organization

2 Product Safety Control■ Ensure strict product safety standards

3 Restricted Substance Export Control

RC Committee■ Ensure strict export control(final decision-making body)

4 Promotion of Energy and Resource Conservation■ Reduce unit energy consumption by 2005 to 85% of 1990 levels■ Achieve industry – leading levels of unit energy consumption per product5 Recycling and Proper Waste Disposal

Environmental
Management
Promotion Committee■ Promote plastics material and thermal recycling■ Promote office paper reduction and recycling■ Increase waste recycling ratio up to 91% by 2005

6 Internal and External PR Activities

Product
Assessment Committee

Safety AssuranceCommittee■ Foster public awareness of environmental issues

CONTENTS
President's Message................................................01
Recent Environmental Activities .................................02
Environmental Impact Management...........................04
Recycling Wastes....................................................06
Global Warming Prevention.....................................09
Safety Measures .....................................................10
Total Safety Management of Chemical Products ..........12

Labeling &Information
Assessment Committee

Restricted
Substance Export
Management Committee

RC ResearchLaboratory(support body)

RC Administration
Division(administrative support)

Tokuyama was founded 81 years ago as a manufacturer of ammonia process soda ash andsome 20 years later, we initiated cement production from soda ash byproducts and coal ash frompower plants. Since then we have continued todiversify and expand our business through the recycling of byproducts and waste.
The expansion of our production scale during
Japan's economic boom in the 1970s was accompanied by a social emphasis towards preventing environmental pollution in and aroundfactories. We began to aggressively implement
environmental preservation measures. Recent
years have witnessed an even greater worldwide
demand for global environmental preservation suchas global warming control and ozone layer protection, surpassing pollution control measures of theseventies.

Adopting Responsible Care
Companies in the chemical industry have long
been providing essential materials for sustaining
and enriching our lives. Yet these same corporations also have a large responsibility throughout
the entire chemical cycle — manufacture, distribution, use, recovery, and disposal — for maintaining a proper environment that does not pose
health hazards.
We pledged to adopt Responsible Care at thesame time as the establishment of the Japan
Responsible Care Council in 1995, and havesince initiated aggressive Responsible Care activities which extend beyond environmental andhealth issues. In May 1999, a new facility wasadded to our Tsukuba Research Center to support

the RC (Responsible Care) Research Laboratory, a
key component of our responsible care activities.

Promoting Environmental Management
The concept of "Environmental Management" is at
the core of the managerial strategies in our new
mid-term plan. It highlights our social mission toaggressively tackle and solve environmental issues, which will in turn drive corporate development. We regard environmental issues as a central theme in Tokuyama's business approach, encompassing product development, production,
sales, and corporate management.
Last year our Tokuyama and Kashima factories
obtained ISO14001certification, the global standard of environmental management. Future plans
for a unified environmental program include perfection of control systems as well as daily production methods in harmony with all environmental
activities. We will also continue to reinforce programs such as zero emissions and effective waste
utilization.
We publish this Responsible Care report on anannual basis in order to foster public awarenessof our environmental policies. With each year, thereport becomes fuller and more detailed, reflecting both our deepening commitment to environmental issues and our growing expertise. We
hope that your interest in and understanding ofour programs will increase and we welcome youropinions and comments.
Yuichi Miura
President
October 1999

Recent Environmental Activities
Environmental Issues Are an Important Management Agenda
02

As one of the leading companies in the Japanese chemical industry, we view environmental issues as one of our mostimportant management policies. This awareness led us to establish an Environmental Management Promotion Committee
in April 1988. Since then, this issue has become a core element of our managerial strategy, with top managers making
a firm commitment to strengthening our position in the industry. This effort is exemplified by obtaining of ISO14001andISO9000 certifications in 1998, and accompanied by the development of recycling technology for polyvinyl chloride
wastes and plastic sash wastes and the building of a fuel plant for recycling waste plastics in cement kilns.

All Plants Receive ISO14001 Certification
Over the past few years,
we have implemented
an environmental management system in phases to reduce environmental impact. As a result of
these efforts, we obtained a certificate for
Kashima factory
environmental management system, ISO14001, for the Tokuyama factory inDecember 1998, and for the Kashima factory the following month. We will adopt and implement a number of new environmental protection programs.

new recycling technologies for polyvinyl chlorides. Our engineers
have built a prototype at
the Tokuyama factoryand started operations
from July, 1999.
In this factory,
Prototype plant
polyvinyl chloride is degraded for the purpose of reusing recovered chlorine
and utilizing the resin residue as fuel for cement manufacture. The technologies developed at the prototype
factory will be implemented at a new facility in the beginning of the 21st century.
*The Vinyl Environmental Council, the Plastic Waste Management
Institute, and the Japan PVC Environmental Affairs Council.

More ISO9000 Certifications
Tokuyama is pursuing acquisition of ISO9000 certifications to reach new levels of quality. In 1998, we obtained certificates for aluminum nitride and high performance powder products,
following previously certified products such as
electronic industry chemicals, cement, and dental
materials. Products slated
for certification in 1999
include polypropylene
ISO9001- certified aluminum nitride products
and polypropylene film,
chemical products, and polycrystalline silicon.

Recycling Program for Waste Polyvinyl
Chloride Plastics
Although polyvinyl chloride has a high recycling ratio
among plastics, existing methods limit an increase inthis ratio. From April 1998, in concert with three otherorganizations*, Tokuyama initiated the development of

Sash Recycling Breakthrough – First Full-Scale
Recycling in Japan
Home construction site clean-up has become a social
issue, and plastic sash comprised mainly of polyvinyl
chloride is part of the problem. Although all plastic
sash manufacturers have developed propriety technologies for recycling single color finished materials, approximately half of all plastic sash is multi-colored.
Multi-color plastic sash still
remains colored after melting
and recycling, presenting a formidable obstacle to developinga brand new plastic sash product. Tokuyama has solved thisproblem by establishing new equipment
for recycling plastic
sash without ruining
its commercial value.
Plastic sash
Operations have
Recycled plastic parts

03

already begun, enabling the recycling of used sash recovered from waste separation, and opening the way
for Japan's first full-scale plastic sash recycling operation.

Tokuyama is one of the chemical manufacturers
pledged to participate in the program for 16 substances.
*1 International Council of Chemical Associations.
*2 High Production Volume Chemicals Testing Program.

Utilizing Waste Plastics as Fuel and Materials
for Cement Production
Tokuyama has been using waste and byproducts asfuel and materials at our cement plants since the earlyyears of the company. Based upon these technologies,
we built a recycling fuel plant for waste plastics inAugust 1999. The plant allows
large amounts of waste plastics,
which had been disposed of in
landfills, to be used as fuel andraw materials at cement plants.
The waste plastics are completely
burned at the maximum temperature of 1800OC, resulting in noenvironmental pollution. This new
Fuel plantsystem was chosen as a modelenergy saving enterprise by the New Energy
Development Organization (NEDO) in 1998.

Participation in HPV Program
The large amounts of various chemical substances produced worldwide affect the environment and our lives
in ways which we may not even be aware of. The
ICCA*1 plays a leading role in examining the safety ofchemical substances that are produced in high volumes. This is called the HPV Program*2, whereby
chemical companies and industries around the world
investigate chemical substances with an annual production volume of 1000 tons or more in two or morecountries. Basic information on potential risks is scheduled to be gathered and summarized by 2004.

Financial Investments for Reducing
Environmental Impact
Tokuyama invested ¥4.4 billion in our environmental
programs in fiscal '98. Of particular note was a large
investment in exhaust gas desulfurizers and denitrizers
used to reduce SOx and NOx emissions at the newPower Plant. This was the cause of a larger year-onyear increase than any previous year. Other investments made in waste water processing and specified
chemical substance processing facilities resulted in cumulative investment of approximately ¥15 billion since
1990.
Mid-term and long-term investment plans have been
formed which are evaluated before implementation for
effectiveness.

Billion yen
20

15

10

5

0

90

91

92

93

94

95

96

97

Cumulative Environmental Investment

98 Fiscal year

Environmental Impact Management
The Path to Becoming an Eco-Friendly Chemical Company
Reducing the environmental impact is one of the most important aspects of Environmental Management. Tokuyama
currently has a number of air, water, and soil pollution prevention programs underway. Progress is shown by an actual reduction of pollution emissions in 1998.

04

05

Amount Emitted (tons/year)
Amount Emitted (tons/year)

400

Chloroform
Dichloroethane
Dichloromethan

100

Programs for Reducing Harmful Air Pollutants

80

Reduction of Dust Emissions

The Japan Chemical Association proposed a program in which
the amount of chemical substance emissions will be reduced by
30% of 1995 levels by end of 1999. According to this program, we will focus on reducing the emissions of three substances manufactured in our plants — chloroform, dichloroethaneand dichloromethane — through close check of the production,
storage, and consumption processes.

60

Fuel combustion at power plants and cement kilns results in dust
pollution. These facilities are equipped with electrostatic precipitators and/or bag filters.

40

300

200

100

20
0
0

95

96

97 Fiscal year81

90 91 92 93 94 95 96 97 98 Fiscal year

Dust Emissions

Emissions of Harmful Air Pollutants
Amount Emitted (tons/year)
30,000

Reduction of SOx (sulfur oxides)

25,000SOx is emitted from boilers, kilns, and dryers when heavy oil
and coal are burned. Tokuyama intends to reduce these emissions by equipping power plant boilers, the primary producers
of SOx pollution, with exhaust gas desulfurizers. We have madesubstantial progress, and current SOx have been reduced toabout 10% of 1971 levels.

15,00010,0005,000
0Amount Emitted (tons/year)200

20,00071

90 91 92 93 94 95 96 97 98 Fiscal year

SOx Emissions

100

Amount Emitted (tons/year)0

10,000The emission mechanism for NOx is nearly the same as that for
SOx, however, effective methods to remove this substance had
been virtually non-existent and emission levels have remained
nearly fixed. In response, Tokuyama has constructed new power
plants equipped with recently developed exhaust gas denitrizers
that are expected to meet NOx reduction targets.

COD is an index of water pollution, indicated by the amount ofoxygen consumed by organic substance degradation by oxygen.
Chemical production requires large quantities of industrial-grade
water and introduces traces of organic substances. Through various measures including activated sludge process equipment,
COD emissions are expected to meet reduction targets.

50

12,000

Reduction of NOx (nitrogen oxides)

Reduction of COD (chemical oxygen demand)

150

91

92

93

94

95

COD Emissions

8,000
6,000
4,000
2,000
0

90

81

90 91 92 93 94 95 96 97 98 Fiscal year

NOx Emissions

96

97

98 Fiscal year

Recycling Wastes
Contributing to Recycling through Our Cement Business
06

Cement is an inorganic substance composed of minerals such as limestone, clay, silica and iron oxide. Since many ofthese minerals are contained in waste materials, various wastes can be used in cement manufacture. Also, cementkilns, capable of sustaining intensely high temperatures between 1000oC and 1800oC, are used to completely incinerate the non-mineral, combustible waste portions. Thus, all the components of waste materials can be effectively recycled into either energy or minerals for cement manufacture, with no risk of environmental pollution. As a result, cement factories are making an enormous contribution to recycling.

Accepting Waste from Outside Sources — A Huge 1.38 million tons in 1998

Recycling of Various Wastes
Increased Recycling of Coal Ash and Sludge
Tokuyama is utilizing more coal ash and sludge
each year. In 1998 we received a total volume of
230,000 tons of coal ash and 70,000 tons ofsludge.

Full-Scale Recycling of Waste Plastics
Tokuyama built a recycling fuel plant to crush andcut waste plastics that began operating in August,1999. The plant, with a capacity of 15,000 tonsof plastics per year, crushes and cuts various plastic
shapes into blocks between 20mm and 30mm
square for incineration in cement kilns.
Recycling of 20,000 Tons a Year of Used Tires
Tokuyama possesses the facilities to receive andload cut tires into cement kilns, and is currently recycling approximately 20,000 tons per year.

Crushed and cut waste plastics

Since our business began some 60 years ago,
Tokuyama's cement plants have recycled large
quantities of industrial wastes and byproducts generated both internally and externally. Slag from thesteel industry, coal ash, sludge and incinerator ash
are used as raw materials for material recycling,

while used tires and waste plastics are used as fuelfor thermal recycling. The total amount of recycled
wastes and byproducts was 1.63 million tons in
1998, including 1.38 million tons from outside thecompany. We plan to continue increasing thequantity of recycled waste.

Recycling of Internally Generated Wastes
Raw materials and fuel used at cement plants Byproducts
Raw materials andfuel used at soda
ash plants

Pure salt

Limestone

Soda ash plants

Limestone

Recycling Waste into Resources and Fuel
Tokuyama's recycling programs go far beyond traditional methods of internal waste recycling. By fully utilizing the capabilities of our cement plants,
we can recycle all kinds of internally generated and externally sourced industrial wastes as raw materials for cement manufacture and fuel for cement kilns. By recycling precious resources in an environmentally friendly,
pollution-free manner, we have challenged ourselves to build a cementbusiness that contributes to the creation of a "recycle society."

Material recycling —recycled into
raw materials

Thermal recycling —recycled into fuelGypsumBlast furnace slag
Copper slag
Unreacted limestone

Limemilk

Unreacted
limestone(for desulfurization)

SOx

Wastes from power
generation —important materials for
cement production

GypsumPowerplantsFuel

Product
CementElectric power

Coal ash
To each plant

Electric power Steam

Efficient Operations at Cement Plants

Coal ashIncinerator ash
SludgeHeavy oil ash
Used tires
Waste plastics
Waste oilBlast
furnace Copper slag
slag

SilicaCement plants

Internal wastes fromsoda ash plants to berecycled at cement plants

Coal

Byproducts

Clay

Products
Soda ash Calcium chloride
sodium bicarbonate

Electric power

WastesCut used tires

Eletrostatic
precipitators

Minerals obtained from recycling

Limestone
Clay
Blast
Furnace slag
Copper slag

Limestone Silica Clay Coal

SludgeExternal wastes
Internal wastes

New suspension
preheaterRawmaterial dryer

Combustion gas
gas
Combustion
temperaturetemperature
Clinker cooler

Rotary kiln

Coal
ash

Coal
ash

Used tires
Waste plastics
Waste plastics (solid)(fluff)External wastes

Finishingmill

GypsumProduct
CementShipment07

Global Warming Prevention
Contributing to the Protection of the Global Environment
through Energy Saving Strategies(1,000 tons/year)
2,000

Target figure08

Due to an increase in the amount of wastes generated from human economic activities, the earth cannot sustain itself
on its own. The phenomenon symbolic of this is global warming, generally regarded as being caused by CO2,methane, and dinitrogen monoxide that are emitted to the environment. Tokuyama devotes itself to preventing global warming by promoting energy saving through reduced unit energy consumption.

1,500

1,000

09

500

(1,000 tons/year)
80

0
90

91

92

93

94

95

96

97

98

2000

Fiscal year

Material Recycling at Cement Plants

Amount emitted (1,000 tons/year)

60

Target figure

40

20

0

90

91

92

93

94

95

96

97

98

2000

Fiscal year

Thermal Recycling at Cement Plants

Disposed waste quantity(1,000 tons/year)

internal wastes into raw materials or fuel for cement
production, and sell 3% to external parties as materials for recycling. The remaining 10% becomes
landfill or is disposed of by incineration. The
amount of disposed waste is decreasing as recycling programs progress. This policy of increasing
recycling ratios and reducing disposal will continue
into the indefinite future.

100

Recycling ratio(%)
100

Fiscal year 1998

90

3.5%

Target figure

80

80

Landfill disposal

An increasingly environmentally aware public is calling
for reduced CO2 emissions. At the Tokuyama factory,
CO2 emissions have remained the same over the last
few years in the face of increased production volumes.
This containment of emissions is due to our emphasis
on reduced unit energy consumption.

Reduced Unit Energy Consumption

Recycling 90% of Internal Wastes
Tokuyama is working to increase internal waste recycling efficiencies and decrease the amount ofdisposed waste at all of our plants and factories.
By 2005 we aim to reach a recycling ratio of 91%
under existing programs; a 90% level has alreadybeen reached for 1998.
Of that 90%, we turn roughly 87% of theReduction of CO2 Emissions

The demand for energy saving acquires more importance in a world of limited resources and where thedetrimental effects of global warming, such as rising
sea levels, become painfully obvious. The Tokuyama
factory, our main production facility, has been instituting energy saving programs with the goal of reducing
unit energy consumption to 90% of 1990 levels by
2000, and then to 85% by 2005. A reduction ratio of
9% was achieved in 1998.
We will strengthen our programs even further by improving power generation efficiency and steam utilization efficiency at new power plants, as well as waste
recycling ratios at cement plants.

2,000

1,500

1,000

500

0

90

40

40

90 91 92 93 94 95 96 97 98

2005

0

Fiscal year

Disposed Waste Processing Quantity and Recycling Ratio

95

96

97

98 Fiscal year

Reduction ratio (%)
0

-5

-10

Target figure

-15

-20

2005 Fiscal year

90 91 92 93 94 95 96 97 98

Tokuyama

Private Power Generation with High Energy Efficiency

Power Companies

100

6.6%
Incineration

20
10

0

94

Unit Energy Consumption Reduction Ratio

3.1%

30
20

93

Sale to external parties

60
50

92

CO2 Emissions (C-Conversion)

70
60

91

86.8%
Recycled or used as raw materials

Recycling Ratio of Internal Wastes

In addition to high electricity use, the Tokuyama factory relies heavily on steam as a heat source for condensing, drying, distillationand heating. Most of the electricity and steam are generated byour own power plants. The combined use of electricity and steam
allows energy efficiency as high as 60%, a level higher than typical thermal power plants that run entirely on electricity.

Heat input

Loss 40%

Heat input

Loss 59%

Used forheat 27%50
60%

Used forelectricity
33%

Used forelectricity
41%

0Energy efficiency comparison: Tokuyama's power plants vs.
typical power company's thermal power plants (%).

Safety Measures
Ensuring Safety Is the First Step in Being a Good Corporate Citizen
10

Based upon our corporate philosophy, "Safety is the foundation of our activities, and ensuring safety is thefirst step in being a good corporate citizen", Tokuyama creates a program of safety control activities every
year, taking various measures to achieve no accidents and disasters.

11

1999 Basic Safety Policies
Basic Stance for Ensuring Safety— Safety is the basis of our production activities —Ensuring safety is the first step in being a good corporate citizen

Extensive Disaster Prevention
Activities

Three Principles for Ensuring Safety

The Tokuyama factory is equipped for accident and disaster prevention, including
such items as an altitude water cannon
carriage, three chemical fire engines, anambulance, and oil fences. A special organization for preventing disasters has
been formed and comprehensive disaster
drills are conducted every year.

Social Mission
Ensuring safety is our social responsibility as a corporate citizen
Proactive Mission
Ensuring safety is a proactive process
Responsibility Mission
Safety is born out of awareness and action shouldered by responsible people

Facilities that Are Easy to Maintain
Tokuyama carries out assessments of safety and environment impact prior to construction or modification ofplant facilities. These assessments include facility design, materials handling, and emergency response
readiness in conformity to laws and regulations with astrong emphasis on safety and environmental impact.
This results in facilities which are safe and easy tooperate, easy to maintain, and are safeguarded
against accidents and disasters. The assessments consist of three steps: "Basic Plan Assessment", "Design
Assessment" and "Pre-Operation Assessment".

Emergency drillat Tokuyama factory

Safety Programs for Zero Accidents
and Disasters
Each work area creates safety programs based on theconcepts of "creating high awareness of unsafe actions
and conditions" and "creating safety measures basedon thorough assessments." These concepts are the foundation of Tokuyama's safety programs.

Assesments/year

Occurrences/year

50

Tokuyama
All industries

40

Emergency drill at Tokuyama factory

30

15

20

10

10

5

0

0
94

95

96

97

98 Fiscal Year

Safety and Environment Assessment Frequency
Pre-operation assessment

Chemical industry

50

60

70

75

80

85

90

Safety Performance

93

94

95

96

97

98 Fiscal yearTotal Safety Management of Chemical Products
Ensuring Environmental and Human Safety throughout the Entire Product Life Cycle.
Tokuyama conducts safety and environmental assessments of facilities, product safety assessments, and product labeling assessments, as well as gathering and providing safety information on our products.
Furthermore, we provide our customers with instructions and training on the proper handling of our productsthat are potentially hazardous.

12

13

Chemical Product Safety Database

Product Stewardship Activities

Safety Management at the Distribution Stage

Tokuyama has developed an extensive chemical product safety database that includes information on physical and chemical characteristics, hazards, and thelaws and regulations concerning the 321 chemical substances containedin our products. The database is referenced whenpublishing MSDS
(Material Safety Data
Safety Database
Sheets) for products andYellow Cards, including emergency procedures incase of accidents during transportation. The information on106 chemical substances of our products is incorporated in our information system, and can be reviewed by all employees.

Tokuyama publishes MSDS, available to customers, offering guidance and instructions on the proper handlingof products from use to disposal. We also offer professional technical information and safety information asneeded, and hold periodical seminars to explain laws
and regulations. The total number of MSDS published is
now 302 items.

Tokuyama provides transportationcompanies with instructions on
product characteristics and handling recommendations based
upon MSDS. We also require
these companies' drivers to carry
Yellow Cards describing emergency procedures, ensuring thatthey can quickly respond to preYellow Cardvent disasters or injury when accidents occur during transportation. Futher more we periodically hold distribution safety meetings with thesetransportation companies at distribution bases throughout the nation, and promote distribution safety management through safety audits at each distribution
base and participation in safety meetings.

RC Research Laboratory
Supports Responsible Care

Three Product Assessments
We promote safety by conducting three assessments
throughout the product cycle – R&D, equipment design, and delivery. These assessments are:1
2

3

Product Safety Assessment
Assess the safety of the products.
Safety & Environment Assessment
Assess the safety of manufacturing and its effecton the environment.
Labeling Assessment
Assesses the appropriateness of product labelingand descriptions.

Additionally, as part of a feasibility study, Tokuyama conducts product safety assessments that extend to the potential risk of every component. This study also includes an
examination of component safety during customer use.

Assessment
Procedure

Product Safety
Assessment

Research Start

Research Laboratory
General Manager

Development Start

General Manager of
R&D Division

Safety & Environment
Assessment

Labeling
Assessment(First Assessment)

Feasibility Study

Product Assessment
Committee

2(Third Assessment)

3

Safety & Environment(Basic Calculations)

Facility Designing

Safety & Environment

Before Market Launch

Safety & Environment(Designing)(Before Operation)(Before Operation)

After Operation

Status Report(Environment)

Assessment Flowchart

Labeling Assessment
Committee

RC Audits
Tokuyama creates a Responsible Care action plan
every year, and carries out internal audits and surveillance in the following three areas in order to check theactual implementation of the scheduled RC activities:
1
2
3

Environmental Audit
Plant Safety Surveillance
Quality and Product Liability Audit

In addition, we undergo external audits based upon
ISO14001 and ISO9000 for environment and quality
management. These audit results are reported to theJapan Responsible Care Council on a regular basis.

Environmental
Audit

We have established an RC Research Laboratory tosupport our Responsible Care system. The laboratoryorganization for RC programs consists of:1(Second Assessment)

Committee (see Assessment Flowchart on page 12),and serve to ensure the safety of our products sold on
the market.

Analysis and Evaluation Team
Environmental Analysis TeamRC Assessment TeamThe RC Assessment Team's primary function is to gather
a wide range of safety information on our products andtheir potential risks. The team also reviews the accumulated data when product safety assessment is required.
This is carried out by database implementation
which includes forecasts of potential risks according
to the chemical structures of the products. The resultsof product safety evaluations by the RC Assessment
Team are reported to the Product Assessment

RC Audit

Safety Survaillance

RC Research Laboratory

Quality &Product Liability
Audit