2019

World-classtraining delivers
secure future

High-quality cybersecurity consultancy, training andthreat intelligence promotes cyber immunity andsupports long-standing Platinum Partner’s growth plansincluding the creation of its Security Operations Center
CyberGuard Technologies is an independent, specialist cybersecurity business and partof the award-winning OGL Computer Services Group.
Cybersecurity• Headquartered near Birmingham,
United Kingdom• One of just two Kaspersky PlatinumPartners in the UK• Kaspersky Cybersecurity Training,
Kaspersky Threat Intelligence andKaspersky Endpoint Security“ The training wasexcellent and what was
extremely impressive
was that Kaspersky
fielded some ofits most eminent
experts to deliver it.
Paul Colwell, Technical Director,
CyberGuard Technologies

CyberGuard Technologies was launched in 2016 in a strategic move by OGL to provide
dedicated cybersecurity expertise, products and services to help organizations to protect
themselves against the ever-increasing volume and sophistication of cyberattacks.
OGL has a team of almost 300 IT specialists delivering diverse IT products and services tomore than 1,200 customers throughout the UK. It is one of just two IT solution providers in
the UK to hold the coveted Kaspersky Platinum Partner status – and the only one to offer
the full range of its Managed Service Provider (MSP) portfolio of services.

Challenge
The decision to create CyberGuard Technologies was the latest chapter in OGL’s
long-running business success story, founded on a commitment to excellence, greatcustomer service and an ability to respond quickly to the fast-moving IT landscape.
Technical Director, Paul Colwell, explains the rationale: “From years of managing customer
data we had developed lots of expertise. But we were providing what I would describe
as basic, generic cybersecurity services, when really, we wanted to go much further andprovide specialist, advanced services, tailored for individual customer’s needs.
“Cybersecurity represents the biggest challenge facing all businesses, large or small.
Our philosophy is that if we’re going to do something, we’re going to do it to the bestof our ability and so we decided to put together a team of experts that focusedexclusively on cybersecurity.”

40+years in business

Explains Paul Colwell: “Our Kaspersky account manager was very helpful in assisting uswith the development of our SOC, and although we had good, established cybersecurity
expertise, we wanted to accelerate our skills set and raise our game even further.

280“After discussing how best to approach this with Kaspersky, we decided to make use of
its cybersecurity training programs to develop our staff and equip our teams with thebest and most up-to-date knowledge and skills.

£22“We focused on two areas from the Kaspersky portfolio. The first, Yara Threat
Detection, enhanced the capabilities of our SOC to hunt for and identify advanced
cyber threats. Then, having identified these threats, we took some incident response
training to improve our abilities to deal with those threats and help customers take thenecessary steps to protect themselves in the future.”group employees

The management team knew that creating a separate entity, albeit within the OGL
group, would give CyberGuard an important element of independence that firms areseeking when considering how best to protect their data and systems.

million annual revenues

Launching CyberGuard also provided differentiation from competitors and valuable
marketing momentum, at a time when the business, whose reputation was forged in theSME community, is targeting mid-market organizations in its growth strategy.
Adds Paul Colwell: “We’ve had a long and fruitful partnership with Kaspersky goingback many years. Its security solutions, such as to protect endpoints, have been thebackbone of our work with many hundreds of customers. Kaspersky has played a vitalrole in our own growth and development and has always been great to work with.

Service excellence
An important principle for CyberGuard was that everyone in its SOC had the same
training to the same advanced level, ensuring a consistent standard of service
excellence, whatever the level of incident, from the everyday to the more complex.
“The training was excellent and what was extremely impressive was that Kaspersky
fielded some of its most eminent experts to deliver it. We also invited some of ourcustomers to join us, so they could share the value of the training and also witness
firsthand our commitment to what we want to achieve with CyberGuard,” says Paul
Colwell.

“Kaspersky has got world-leading security expertise and we’ve got great faith in its
technology – so we knew that the company would have an important contribution to
make in the success of CyberGuard Technologies, and so this has proved.”

At the heart of CyberGuard cybersecurity know-how, is its automated use ofKaspersky unique threat intelligence resource, providing instant access to richinformation and insights about the latest emerging threats – and the most effective
strategies and countermeasures to deploy to prevent cyberattacks.

The Kaspersky solution
CyberGuard identified three important elements in which its partnership withKaspersky could help ensure that the new business was built on firm foundations.

“This gives us great visibility of the threats that our customers are facing,” explains
Paul Colwell. “When an alert does occur, having that authoritative, referenceable
information, with all the collateral data that you get with it, is vital in building a complete
picture of what’s going on and what we can learn from it.”Firstly, in the creation of a Security Operations Center (SOC) as the beating heart ofCyberGuard’s day-to-day activities. Secondly, in providing expert training to enhance
the skills of its SOC staff and managers, and, thirdly, in the broader application of theKaspersky portfolio of world-leading cybersecurity solutions.

23

Results
Confidence
From expert training, consultancy
advice and solutions

Quality
SOC team delivers consistent
standard of performance

Actionable Intelligence
Access to world class, live analysisof threats

Two and a half years on from its launch, CyberGuard Technologies is a business on themove, with a 12-strong SOC team and a string of impressive new business wins under its
belt throughout the UK, including two FTSE 50 organizations.
The decision to establish an independent cybersecurity entity is paying dividends for
OGL too, with each organization feeding the other’s business development pipeline.
“We feel that we have a winning formula here,” concludes Paul Colwell. “We’re going tocontinue to develop and grow our expertise with the help of Kaspersky and we’re now
actively looking at extending our use of the company’s expertise, for example throughthe use of its Advanced Persistent Threat Intelligence Reporting service and Digital
Forensics training.
“We’ve got a great relationship with Kaspersky; we get an advanced look at the newdevelopments that the company is bringing through and the information that we getat its annual European Partner Conference is always a great way of staying ahead of
our competition.”

Added Value
A relationship built on trust,understanding and world
leading solutions

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