Sustainability Reporting Guidelines for
Publicly Listed Companies
INTRODUCTION
In recent years, increased focus has been placed on companies to provide greater disclosure andtransparency not only on financial matters but on non-financial and sustainability issues, as well.
Companies’ stakeholders now give greater attention to how businesses impact the economy, environmentand society and the way corporations respond to sustainability challenges, in addition to financial
challenges, determines their long-term viability and competitiveness.
Consequently, Sustainability Reporting has emerged as a common practice for companies globally. In fact,
93% of the world’s largest 250 companies and 75% of the top 100 companies in 49 countries report onsustainability.1However, for the Philippines, less than 22% of publicly-listed companies have published areport on sustainability impacts and performances.2
The need to promote sustainability reporting to Philippine companies served as the impetus for the SEC toinclude Principle 10 in the Code of Corporate Governance for Publicly-Listed Companies (PLCs) statingthat companies should ensure that material and reportable non-financial and sustainability issues aredisclosed. Recommendation 10.1 of the same Code further provides as follow:“The board should have a clear and focused policy on the disclosure of nonfinancial information, with emphasis on the management of economic,
environmental, social and governance (EESG) issues of its business, which
underpin sustainability. Companies should adopt a globally recognized
standard/framework in reporting sustainability and non-financial issues.”
To further increase awareness among Philippine PLCs on sustainability reporting, the SEC is releasing thisGuidelines on Sustainability Reporting. This Guidelines is crafted with the following objectives:

Make sustainability reporting relevant and value adding for Philippine PLCs

Help PLCs to identify, evaluate and manage their material Economic, Environmental and Social(EES) risks and opportunities

Help PLCs to assess and improve their non-financial performance across EES aspects of theirorganization to optimize business operations, improve competitiveness, and long-term successProvide a mechanism that would allow PLCs to communicate with its stakeholders, including
investors or its potential investors

1

The Road Ahead. The KPMG Survey of Corporate Responsibility Reporting 2017.
https://assets.kpmg.com/content/dam/kpmg/xx/pdf/2017/10/kpmg-survey-of-corporate-responsibility-reporting-2017.pdf
2
Based on disclosures made by publicly-listed companies on their Integrated Annual Corporate Governance Report (I-ACGR), 58 companies outof 270 have published a Sustainability Report1Enable PLCs to measure and monitor its contributions towards achieving universal targets ofsustainability, such as the United Nations Sustainable Development Goals (UN SDG), as well as
national policies and programs, such as AmBisyon Natin 2040

The Guidelines recognizes that sustainability reporting is a journey and that the PLCs would be at different
levels in this journey; while some may already be advanced, most are just beginning. As such, thisGuidelines may be seen as an introductory tool for those companies who are just starting on their journey.
Please note that companies are not required to disclose on all topics provided in the Reporting Template(Annex A of the Guidelines). Rather, disclosure should only be on topics determined by companies asmaterial after an assessment of materiality, which is discussed in more detail in the Materiality Assessment
section. Nevertheless, companies are encouraged to move at any time beyond and disclose more
information than that required under this Guidelines, especially other initiatives which the company
considers as contributing to the UNSDG. For other companies already reporting in accordance withinternationally recognized sustainability frameworks or standards, their sustainability reports shall beconsidered as their compliance. However, they are encouraged to use this as a guide, particularly forclimate-related disclosures.

SUSTAINABILITY AND SUSTAINABILITY REPORTING
Sustainability is defined as “development that meets the needs of the present without compromising theability of future generations to meet their own needs”.3 It focuses on how a company manages its economic,
environmental and social impacts, risks and opportunities. Disclosure on these non-financial matters aredone through sustainability reporting (also known as EESG (economic, environmental, social andgovernance) reporting, non-financial reporting, or triple bottom line accounting), which is a central elementof modern corporate reporting that includes strategy, governance and performance.
Sustainability reporting is an organization’s practice of reporting publicly on its significant economic,
environmental and/or social impacts, in accordance with globally accepted standards. Such disclosuresenable organizations to measure, understand and communicate their EESG performance and then set goals,
and manage change more effectively.4 Often, they go hand in hand with the setting of performance targets
related to EESG impacts.
Sustainability reporting also benefits stakeholders interested in an organization’s ability to create value overtime, including employees, customers, suppliers, investors, business partners, local communities,
legislators, regulators, and policy makers. This promotes transparency and accountability, empoweringstakeholders to make informed decisions and helps the company manage its EESG impacts.

Globally Recognized Standards/Frameworks in Reporting Sustainability
This Guidelines provides a Sustainability Reporting Framework for Philippine PLCs that builds upon fourof the globally accepted frameworks, which companies use to report on sustainability and non-financial
information - the Global Reporting Initiative’s (GRI) Sustainability Reporting Standards, the International
Integrated Reporting Council’s (IIRC) Integrated Reporting (IR) Framework, the Sustainability Accounting
3

Brundtland, G. “Our Common Future”, Report of the World Commission on Environment and Development (1987).
Global Reporting Initiative, “About Sustainability Reporting”, https://www.globalreporting.org/information/sustainabilityreporting/Pages/default.aspx accessed on 05 December 2018
4

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Standards Board’s (SASB) Sustainability Accounting Standards, and the recommendations of the Task
Force on Climate-related Financial Disclosure (TCFD)5.
The GRI Standards has a comprehensive reporting requirement covering governance, economic,
environmental, and social topics. It is also aligned with international standards and normative frameworks
such as the United Nations Global Compact (UNGC) and the International Labour Organization (ILO)
Tripartite Declaration.
The <IR> Framework defines six capitals, seven guiding principles, and eight content elements of an
integrated report but does not specify topic disclosures and measurement methods. It aims to monitor how
the capitals are used and created by the business model and discloses the companies’ strategies in light ofrisks and outlook.
The SASB Standards provides industry-based sustainability standards for more than 77 specific industries.
It has five general sustainability themes including environment, social capital, human capital, businessmodel and innovation, and leadership and governance. To address sustainability issues, a minimum set of
topics for consideration in each industry are also provided, together with quantitative and comparable
accounting metrics.6
The TCFD – a private-sector task force created by the Financial Stability Board – issued its final
recommendations on climate- related financial disclosure in June 2017, focusing on climate-related risks,
opportunities, and financial impacts, as well as scenario analysis.7 The Task Force’s recommendations
apply to non-financial companies and financial-sector organizations, including banks, insurance companies,
asset managers and asset owners.
The table below distinguishes the reporting standards/frameworks and compares the guiding principles fordefining report content and sustainability topics covered in each standard/framework. More information
can be found in the full guidance documents for these reporting standards/frameworks that can be access
via their websites.
Coverage

Reporting Standards/Frameworks
GRI
IR Framework
SASB
GeneralSix Capitals:
 Economic
 Business model
Sustainability
 Manufactured
and innovation
 Environmental
Topicscapital Leadership and Social
 Financial
governancecapital Governance Human capital Intellectual
 Social capital
capital Environment Human capital Social andrelationshipcapitalTCFD
 Governance ofclimate-related
issues Impact ofclimate-related
issues on strategy
and financial
planning
 Management ofclimate-related
risks

5

The TCFD Recommendations is focused on climate-related issues.
The Sustainability Accounting Standards Board Conceptual Framework (2017)7
Adopted by the Financial Stability Board (FSB) Task Force on Climate-related Financial Disclosure (TCFD, 2017).
6

3

 Natural capital Use of climaterelated metrics
and targets

Eight Content
Elements:
 Organizational
overview andexternal
environment
 Governance Businessmodel Risks andopportunities
 Strategy andresource
allocation
 Performance Outlook Basis ofpresentation
Guiding
Principles

For defining
report content:
 Stakeholder
inclusiveness Sustainability
content

 Strategic focus
and futureorientation
 Connectivity of
information

 Materiality

 Stakeholder
relationships

 Completeness Materiality

For defining
report quality: Accuracy
 Balance Clarity

For topic
selection:
 Financial
materiality, basedon (i) potential toaffect corporate
value or (ii)interest ofinvestors

 Conciseness Relevant acrossan industry

 Reliability andcompleteness Actionable bycompanies Consistency
andcomparability

 Reflective of
stakeholder
consensus

 Comparability
 Reliability
 TimelinessFor accounting
metrics:
 Fairrepresentation
 Useful Applicable

Disclosures should: represent
relevant
information
 be specific andcomplete be clear,balanced, andunderstandable
 be consistentover time
 be comparable
among
companies
within a sector,
industry, or
portfolio
 be reliable,
verifiable, andobjective
 be provided ona timely basis

4 Comparable
 Complete Verifiable Aligned Neutral Distributive
Materiality“Materialaspects” are thosethat reflect theorganization’s
significant
economic,
environmental
and social
impacts; or that
substantively
influence theassessments anddecisions ofstakeholders

A matter ismaterial if it
could
substantively
affect theorganization’s
ability to create
value in the
short, medium,or long term

Financiallymaterial issues thatare reasonable
likely to impact thefinancial condition
or operating
performance of thetypical company
within an industry
and therefore aremost important toinvestors

Public companies’
legal obligation todisclose material
information in theirfinancial filings—
including material
climate-related
information

These standards and frameworks can complement each other and can be used in a single document. For
example, a report can be published which uses the <IR> framework and discloses information in accordancewith the GRI Standards.
In addition to these four frameworks, the International Finance Corporation, the private sector arm of theWorld Bank Group, has developed a Toolkit for Disclosure and Transparency with guidance for companies
in emerging markets. This toolkit aims to help companies begin the process of sustainability reporting andmove toward integrated reporting, with guidance on how to development disclosure over time5

Benefits of Sustainability Reporting

Internal Benefits•Effective management of sustainability risks and opportunities•Sustainable Vision, Strategy and Business Plans•Improved management systems•Motivated workforce

External Benefits•Improved company reputation and brand value•Investor attractiveness•Stakeholder engagement•Competitive advantage

Internal Benefits
1. Effective management of sustainability risks and opportunities
The process involved in sustainability reporting allows companies to know and better understandtheir sustainability risks and opportunities. This would in turn result to a more effective assessmentand management of said risks and opportunities.
2. Sustainable Vision, Strategy and Business Plans
Sustainability reporting encourages companies to assess, and if necessary to update, their visions,strategies and business plans to ensure that sustainability is embedded in their organizations. It
gives companies the opportunity to determine the necessary changes in their vision, strategies andperformance goals/targets for more sustainable operations.
3. Improved management systems
Sustainability reporting involves tracking and gathering data which when evaluated can identify
the areas that need improvement. In addition, public reporting on performance motivates companies
to improve in succeeding reporting periods, thus, resulting to improvement in management systems,
such as streamlining of processes, reduction of costs and over-all improvement in efficiency andproductivity.
4. Motivated workforce
Creating a sustainability report requires a concerted effort from companies’ employees, exposing
them to the companies’ commitment to sustainability. Research have shown that there is asignificant positive relationship between perceived environmental performance and employee

6satisfaction8. Knowing that the company is environmentally and socially conscious increases
morale and motivates the workforce to work hard for the company.

External Benefits
1. Improved company reputation and brand value
Having a sustainability report indicates the companies’ commitment to full transparency andaccurate and complete reporting on both positive and negative news. Moreover, it shows thecompanies’ efforts towards sustainability. This improves the company’s image and builds trust andrespect for the company. Thereby, improving company reputation and brand value.
2. Investor attractivenessInstitutional investors are now looking at the ESG practices of companies and makes this a key
element in their investment analysis and decisions. In the CFA Institute Survey conducted in 2017,73% of the survey respondents answered that they take into account ESG issues in their investment
analysis and decisions.9 Sustainability reporting, thus, provides institutional investors easy accessto ESG information of companies. At the same time, it allows companies to discuss theirsustainability performance in a clear and concise manner.
3. Stakeholder engagement
The process of sustainability reporting provides companies with opportunities for stronger
engagement with their stakeholders, which in turn can result in better relationships with them.
Stakeholders would feel empowered while the companies can gain valuable insights beneficial totheir sustainability journey.
4. Competitive advantage
Awareness on sustainability reporting is still quite low for most Philippine companies. As such,having a sustainability report may provide companies with a competitive advantage. This
competitive advantage may be in any of the abovementioned internal and external benefits.

Sustainability Reporting Principles
The Reporting Principles for defining report quality guide choices on ensuring the quality of information
in a sustainability report, including its proper presentation. The quality of information is important for
enabling stakeholders to make sound and reasonable assessments of an organization, and to take appropriate
actions. For more information read GRI 101: Foundation.

8

Walsh, Cassandra & Sulkowski, Adam. (2009). A Greener Company Makes for Happier Employees More so than Does a More Valuable One:A Regression Analysis of Employee Satisfaction, Perceived Environmental Performance and Firm Financial Value. Interdisciplinary
Environmental Review. 11. 10.2139/ssrn.1521745.
9CFA Institute, “Environmental, Social and Governance (ESG) Survey” (2018). https://www.cfainstitute.org/-/media/documents/survey/esgsurvey-report-2017.ashx

7

1. Materiality
An organization is faced with a wide range of topics on which it can report. Relevant topics, which
potentially merit inclusion in the report, are those that can reasonably be considered important forreflecting the organization’s economic, environmental, and social impacts, or influencing the decisionsof stakeholders. In this context, ‘impact’ refers to the effect an organization has on the economy, theenvironment, and/or society (positive or negative). A topic can be relevant – and so potentially material– based on only one of these dimensions.

For purposes of this Guidelines, and as defined in the GRI Standards, ‘impact’ shall referto the effect an organization has on the economy, the environment, and/or society, which
in turn can indicate its contribution (positive or negative) to sustainable development.
Reporting organizations are also expected to report on their impacts that are directly
linked to their activities, products, or services through a business relationship. It should
be noted that ‘impact” does not refer to an effect upon an organization, such as a change
to its reputation.

2. Stakeholder InclusivenessThe reporting organization should provide insight into the nature and quality of the organization’s
relationships with its key stakeholders, including how and to what extent the organization understands,
takes into account and responds to their legitimate needs and interests. Stakeholders provide useful
insights about matters that are important to them, including economic, environmental and social issues
that also affect the ability of the organization to create value.

3. Balance
Reporting must have no bias in the selection or presentation of information. The reported information
shall reflect positive and negative aspects of the reporting organization’s performance to enable areasoned assessment of overall performance. Reporting may also be compared against previously
reported targets, projections, and expectations.

4. CompletenessThe reporting organization should consider the extent of information disclosed and its level of
specificity or preciseness, which might involve considering potential concerns regarding cost/benefit,
competitive advantage, and future-oriented information.

5. Reliability
The reporting organization should gather, record, compile, analyze, and report information andprocesses used in the preparation of the report (similar to maintaining an audit trail) in a way that they
can be subjected to examination, and that establishes the quality and materiality of the information.

8

6. Accuracy
The reported information should be sufficiently accurate and detailed for stakeholders to assess thereporting organization’s performance. Reports should include proper citation of information sources,
including estimated data and methodology for estimation.

7. Consistency and Comparability
The information in the report should be presented on a basis that is consistent over time and in a waythat enables analysis of any changes in the organization’s performance over time. It must also bepresented in a way that enables comparison with other organizations to the extent it is material to theorganization’s own ability to create value over time.

SUSTAINABILITY REPORTING FRAMEWORK FOR PHILIPPINE PLCS
The over-all sustainability reporting framework for Philippine PLCs follows this structure:

We conduct our businesses in
an ETHICAL and RESPONSIBLE
mannerOUR COMPANY is a
Sustainable BusinessCorporate Governance

Economic
We manage our KEY IMPACTS

Environmental
Social

Our products and services
create VALUE TO SOCIETY

Contribution to Sustainable
Development

With this framework in mind, this sustainability reporting guidelines is crafted for PLCs operating in thePhilippines with a goal of making sustainability reporting relevant and value-adding for companies. The
Guidelines focuses on economic, environmental and social disclosures since governance disclosures are
made in the Integrated Annual Corporate Governance Report (I-ACGR) submitted separately to SEC.
Beyond the purpose of transparency, it is designed to help PLCs assess their non-financial performanceacross environment, economic, and social aspects of their organization to optimize business operations,improve competitiveness, and long-term success. Disclosures contained in this guidelines are those that
contribute to describing and measuring the company’s sustainability performance. Broadly, sustainability
performance is measured in the way the corporation conducts its business, and how it manages its key
economic, environmental and social impacts. It builds on the principles and metrics provided by the GRI

9Standards, SASB Standards, TCFD Recommendation and other internationally accepted standards for nonfinancial reporting.
The terms economic, environmental and social are defined as follows10:
Economic

An organization’s impact on theeconomic conditions of its
stakeholders and on economic
systems at local, national andglobal levels. It does not focus
only on the financial condition of
the organization.

Environmental

SocialAn organization’s impact on An organization’s internal andliving and non-living natural external impact/s on the social
systems, including land, air, systems within which it operates.
water and ecosystems.

Disclosure Topics
Disclosures should reflect the organization’s significant economic, environmental, and social impacts andshould consider the reasonable expectations and interests of key stakeholders.11 Disclosures should also
address the organization’s climate-related risks and opportunities (climate-related issues). Wheneverapplicable, these disclosures should be quantifiable and measurable, effectively providing a snapshot of anorganization’s non-financial performance for the reporting period. The quality and content of thedisclosures should also be aligned with widely recognized reporting principles.
The Disclosures shall be made using the Annex A: Reporting Template. Again, for companies alreadyreporting in accordance with internationally recognized sustainability frameworks or standards, theirsustainability reports shall be considered as their compliance.
For additional guidance on the disclosure topics, you may refer to Annex B: Topic Guide.

10
11

Adopted from Definitions found in the GRI Standards
See GRI Standards 101: Foundation 201610

1. Economic
Economic disclosures relate to how the company directly increases the pool of economic resources thatflows in the local and national economy. Included in the disclosures are the risks and opportunities due
to climate change, procurement practices with respect to local suppliers and anti-corruption.

ECONOMIC

Economic
Performance

Direct Economic
Value Generated &Distributed

Climate Related
Risks and
Opportunities

Procurement
Practices

Proportion of
spending on local
suppliers

Anti-corruption

Training on Anticorruption Policies andProcedures

Incidents of Corruption

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2. Environment
Environmental disclosures relate to how the company manages the natural resources it needs for its
business, as well as how it minimizes its negative impacts to the environment, including biodiversity.
The company’s ability to access materials needed for its operations is critical to company’s long-term
success.

ENVIRONMENT

Resource
Management

Ecosystem andBiodiversity

EnergyWatersheds

Water

MarineGHG

Materials

IUCN1/KBA2

NOx,Sox,PM

Environmental
ImpactAir Emission

Solid andHazardous Waste

Environmental
Compliance

Effluents

1International Union for the Conservation of Nature
2Key Biodiversity Areas

123. Social
Disclosures on social topics relate to how the organization manages its relationship with its stakeholders
such as employees, customers, suppliers, communities, the public and the government. It includes
disclosures on issues related to human rights, access to and quality of products and services, responsible
business practices in marketing, customer privacy and data security.

SOCIAL

Employee
Management

Workplace conditions,
Labor Standards, andHuman Rights

Employee
Hiring and
Benefits

Occupational Healthand Safety

Employee
Training andDevelopment

Labor Standards andHuman Rights

LaborManagement
Relations

Diversity, Equal
Opportunity &AntiDiscrimination

Supply Chain
Management

RelationshipwithCommunity

Significant
Impacts on
Local
Communities

CustomerManagement

Data
Security

Customer
Satisfaction

Health and
SafetyMarketingand Labelling

CustomerPrivacy13

4. UN Sustainable Development Goals
The United Nations Sustainable Development Goals (SDGs) are a universal call to action, to end
poverty, protect the planet and ensure that all people enjoy peace and prosperity and includes seventeen(17) goals seen below. Disclosure would be required on how companies are able to contribute to the
SDGs through their products and services.

Materiality Assessment
In sustainability reporting, materiality is the principle that determines which relevant topics are sufficiently
important that it is essential to report on them. The global standards/frameworks for reporting sustainability
presented in the introduction (GRI, SASB, IIRC and TCFD) propose different but related definitions ofmateriality, which focus on the following elements:Significant economic, environmental, and social impacts of the organization
Information that substantively influence the assessments and decisions of stakeholders, including
investors
Matters that substantively affect the organization’s ability to create value over the short, medium
and long term

A topic may be considered material if it falls into any of the following:
1. It is a KEY CAPITAL/ RISK/ OPPORTUNITY that impacts value creation
2. Your KEY BUSINESS ACTIVITIES impact the topic

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3. Your SUBSIDIARIES/ CONTRACTORS/ SUPPLY CHAIN contribute significant impacts tothis topic
4. Your PRODUCTS/ SERVICES contribute impacts to this topic
5. There is a TREND that points to a future where this topic will become material to you
The assessment of materiality associated with sustainability issues should take into account their influenceon the stakeholders assessments and decisions and the significance of the company's economic, social andenvironmental impacts. This can be analyzed and reported using a materiality matrix (shown below) thatranks the importance of sustainability issues based on the impact on the company and its stakeholders.
Materiality Matrix for Sustainability Issues (Illustrative)

For guidance on possible material topics for your sector/industry, you may refer to the SASB Materiality
Map at https://materiality.sasb.org/.

15

Suggested Materiality Assessment Process
In general, a disclosure is considered material if it reflects the significant economic, environmental, andsocial impacts of the organization of the stakeholders, and the capacity of the stakeholders to influence
the economic, environmental and social impacts or activities of the organization. Please see below thesuggested materiality assessment process adopted from the Bursa Malaysia Sustainability Reporting
Guide:

2
Identification
andCategorizationof
Sustainability
Issues1
Objective
and Scope

The objective include theidentification of relevant
sustainability disclosures toallow stakeholders to makedecisions based on these
disclosures.

Sustainability issues
may be taken fromboard committee reports, risk
management
assessments,
management
meetings,
government
regulations,international
standards,
stakeholder
feedback
andcomplaints, media review, andexternal peer review.

The top management
reviews and approve thedisclosures that will bereportedbythecompany to ensure
integrity and credibility.

5
Process
Review

3
Stakeholder
Engagement
Engaging
thestakeholders
willenable the company tohave a grasp on thesustainability threats
and opportunities thatthe company is notaware of.

4
Prioritization

Prioritizationof
disclosures that will bereported is based on theimpactofsuchdisclosure
tothestakeholders and thecapacityofthestakeholders
toinfluence the company
regardingsuchdisclosure.

Management Approach
Disclosures should also be accompanied by a management approach which describes the management ofmaterial sustainability issues. This includes explaining how the organization (1) avoids, mitigates, orremediates negative impacts to the economy, environment, and society, and enhances positive ones, and(2) addresses its climate-related issues. The management approach also includes an assessment of material
risks and opportunities associated with sustainability, management and oversight of such opportunities andrisks at the highest level of the organization and performance assessment, using key performance indicators.
These approaches can be in the form of organization policies, commitments, goals and targets,
responsibilities, resources, grievance mechanisms as well as processes, projects, programs, and initiatives.
See GRI 103 for more guidance on the management approach.
16

Reporting organization should report on the management approach for each material issue with thefollowing information12:
a. An explanation on the materiality of the topic;
b. The boundary for the material topic, which includes a description of where the impacts occur, andthe organization’s involvement with the impacts.
c. An explanation of how the organization manages the topic and the objectives.

Management Approach Components
When reporting on the management approach for a material topic, the reporting organization should ideally
include a description of the following components, when applicable13:
i. Policies
Summary or link to the publicly available policies relevant to the topic.
ii. Commitments
Intent of the organization to manage the impacts related to the topic (e.g., for regulatory compliance,compliance with international standards).
iii. Goals and targets
Highlights of the following: (i) baseline and context; (ii) expected result (quantitative or qualitative);and (iii) expected timeline for achieving each goal and target.
iv. Responsibilities
Assigned responsibility for managing the topic and whether the responsibility is linked toperformance assessments or incentive mechanisms.
v. Resources
Financial, human, or technological resources allocated for managing the topic.
vi. Grievance mechanisms
Highlights of the following: (i) purpose of the mechanism; (ii) activities covered by the mechanism;(iii) how the mechanism is managed; (iv) process to address and resolve grievances, including how
decisions are made; and (v) effectiveness criteria used.
vii. Specific actions, such as processes, projects, programs and initiatives
May include actions that aim to avoid, mitigate, or remediate the negative impacts relative to chosen
topic; and whether actions take international norms/standards into account.

This material references GRI Disclosure 103-1 “Explanation of the Material Topic and its Boundary” from GRI 103: Management Approach2016 (GRI, 2016).
13
This material references GRI Disclosure 103-2 “The management approach and its components” from GRI 103: Management Approach 2016
(GRI, 2016)1217

Annex A: Reporting Template(For additional guidance on how to answer the Topics, organizations may refer to Annex B: Topic Guide)

Contextual Information
Company Details
Name of Organization
Location of Headquarters
Location of Operations
Report Boundary: Legal entities(e.g. subsidiaries) included in thisreport*Business Model, includingPrimary Activities, Brands,
Products, and Services
Reporting Period
Highest Ranking Person
responsible for this report*If you are a holding company, you could have an option whether to report on the holding company only
or include the subsidiaries. However, please consider the principle of materiality when defining your reportboundary.

Materiality Process
Explain how you applied the materiality principle (or the materiality process) in identifying yourmaterial topics.14

14

See GRI 102-46 (2016) for more guidance.

18

ECONOMIC
Economic Performance
Direct Economic Value Generated and Distributed
Disclosure
Direct economic value generated (revenue)
Direct economic value distributed:
a. Operating costsb. Employee wages and benefits
c. Payments to suppliers, other operating costs
d. Dividends given to stockholders and interest payments
to loan providerse. Taxes given to government
f. Investments to community (e.g. donations, CSR)

Amount

Units
PhP
PhP
PhP
Php
PhP
PhP
PhP

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

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Climate-related risks and opportunities15
Governance
Disclose theorganization’s
governance aroundclimate-related risks
and opportunities

Strategy
Disclose the actual andpotential impacts16 ofclimate-related risks
and opportunities on
the organization’s
businesses, strategy,
and financial planningwhere suchinformation is material
Recommended Disclosuresa) Describe thea) Describe theboard’s oversight ofclimate-related
climate-relatedrisks andrisks andopportunities theopportunities
organization has
identified over the
short, medium andlong termb) Describe
management’s rolein assessing andmanaging climaterelated risks andopportunitiesb) Describe theimpact of climaterelated risks andopportunities on
the organization’s
businesses,
strategy andfinancial planning.
c) Describe theresilience of theorganization’s
strategy, taking
into considerationdifferent climaterelated scenarios
including a 2°C or
lower scenario

Risk Management
Disclose how theorganization identifies,
assesses, and manages
climate-related risks

Metrics and Targets
Disclose the metrics
and targets used toassess and manage
relevant climaterelated risks andopportunities wheresuch information ismateriala) Describe theorganization’s
processes for
identifying andassessing climaterelated risksa) Disclose themetrics used by theorganization toassess climaterelated risks andopportunities inline with its
strategy and risk
management
processb) Describe theorganization’s
processes for
managing climaterelated risksb) Describe thetargets used by theorganization to
manage climaterelated risks andopportunities andperformanceagainst targetsc) Describe how
processes for
identifying,assessing, andmanaging climaterelated risks areintegrated into theorganization’s
overall risk
management

15

Adopted from the Recommendations of the Task Force on Climate-Related Financial Disclosures. The TCFD Recommendations apply to nonfinancial companies and financial-sector organizations, including banks, insurance companies, asset managers and asset owners.
16
For this disclosure, impact refers to the impact of climate-related issues on the company.

20Procurement Practices
Proportion of spending on local suppliers
Disclosure
Percentage of procurement budget used for significant locationsof operations that is spent on local suppliers

Quantity

Units%

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Anti-corruption
Training on Anti-corruption Policies and Procedures
Disclosure
Percentage of employees to whom the organization’s anticorruption policies and procedures have been communicated toPercentage of business partners to whom the organization’s
anti-corruption policies and procedures have beencommunicated toPercentage of directors and management that have received
anti-corruption training

Quantity

Units
%
%

%

21

Percentage of employees that have received anti-corruption
training%

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Incidents of Corruption
Disclosure
Number of incidents in which directors were removed or
disciplined for corruption
Number of incidents in which employees were dismissed or
disciplined for corruption
Number of incidents when contracts with business partners
were terminated due to incidents of corruption

Quantity

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Units
#
#
#

22

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)
Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?

(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

23

ENVIRONMENT
Resource Management
Energy consumption within the organization:
Disclosure
Energy consumption (renewable sources)
Energy consumption (gasoline)
Energy consumption (LPG)
Energy consumption (diesel)
Energy consumption (electricity)

Quantity

Units
GJ
GJ
GJ
GJ
kWh

Quantity

Units
GJ
GJ
GJ
kWh
GJ

Reduction of energy consumption
Disclosure
Energy reduction (gasoline)
Energy reduction (LPG)
Energy reduction (diesel)
Energy reduction (electricity)
Energy reduction (gasoline)
What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?

24

Identify the opportunity/ies related
to material topic of theorganization

Water consumption within the organization
Disclosure
Water withdrawal

Quantity

Water consumption
Water recycled and reused

Units
Cubic
metersCubic
metersCubic
metersWhat is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Materials used by the organization
Disclosure
Materials used by weight or volume
 renewable

QuantityUnits
kg/liters25

 non-renewable
Percentage of recycled input materials used to manufacture theorganization’s primary products and services

kg/liters%

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Ecosystems and biodiversity (whether in upland/watershed or coastal/marine)
Disclosure
Operational sites owned, leased, managed in, or adjacent to,protected areas and areas of high biodiversity value outside
protected areas
Habitats protected or restored
IUCN17 Red List species and national conservation list species
with habitats in areas affected by operations
What is the impact and where
does it occur? What is the17

Which stakeholders areaffected?

Quantity(identify all sites)

Units

ha
(list)

Management Approach

International Union for Conservation of Nature

26

organization’s involvement in theimpact?
Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)
Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?

(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Environmental impact management
Air Emissions
GHG
Disclosure
Direct (Scope 1) GHG Emissions

Quantity

Energy indirect (Scope 2) GHG Emissions
Emissions of ozone-depleting substances (ODS)

Units
TonnesCO2eTonnesCO2eTonnesWhat is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)

What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Indicate involvement in the impact(i.e., caused by the organization or(e.g. employees,
community, suppliers,
government, vulnerable
groups)27

linked to impacts through its
business relationship)
What are the Risk/s Identified?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Air pollutants
Disclosure
NOx
SOx
Persistent organic pollutants (POPs)
Volatile organic compounds (VOCs)
Hazardous air pollutants (HAPs)
Particulate matter (PM)Quantity

Units
kg
kg
kg
kg
kg
kg

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization28

What are the Opportunity/ies
Identified?

Which stakeholders areaffected?

Management Approach

Identify the opportunity/ies related
to material topic of theorganization

Solid and Hazardous Wastes
Solid Waste
Disclosure
Total solid waste generated
Reusable
Recyclable
Composted
Incinerated
Residuals/Landfilled

Quantity

Units
kg
kg
kg
kg
kg
kg

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

29

Hazardous Waste
Disclosure
Total weight of hazardous waste generated
Total weight of hazardous waste transported

Quantity

Units
kg
kg

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?
Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Effluents
Disclosure
Total volume of water discharges

Quantity

Percent of wastewater recycled
What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Units
Cubic
meters%Management Approach30

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)
Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)
What are the Risk/s Identified?

(e.g. employees,
community, suppliers,
government, vulnerable
groups)What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

Environmental complianceNon-compliance with Environmental Laws and Regulations
Disclosure
Total amount of monetary fines for non-compliance withenvironmental laws and/or regulations
No. of non-monetary sanctions for non-compliance withenvironmental laws and/or regulations
No. of cases resolved through dispute resolution mechanism

Quantity

What is the impact and where
Which stakeholders are
does it occur? What is theaffected?
organization’s involvement in theimpact?

Management Approach

Identify the impact and where it
occurs (i.e., primary business
operations and/or supply chain)

What policies, commitments, goals andtargets, responsibilities, resources,
grievance mechanisms, and/or projects,
programs, and initiatives do you have tomanage the material topic?

Indicate involvement in the impact(i.e., caused by the organization or
linked to impacts through its
business relationship)(e.g. employees,
community, suppliers,
government, vulnerable
groups)

Units
PhP
#
#

31

What are the Risk/s Identified?

Which stakeholders areaffected?

Management Approach

Which stakeholders areaffected?

Management Approach

Identify risk/s related to material
topic of the organization
What are the Opportunity/ies
Identified?
Identify the opportunity/ies related
to material topic of theorganization

32

SOCIAL
Employee Management
Employee Hiring and Benefits
Employee data
Disclosure
Total number of employees18
a. Number of female employees
b. Number of male employees
Attrition rate19
Ratio of lowest paid employee against minimum wage
Employee benefits
List of Benefits

Y/N

Quantity% of female employees
who availed for the
year

Units
#
#
rate
ratio

% of male employees
who availed for the
year

SSS
PhilHealthPag-ibig
Parental leaves
Vacation leaves
Sick leaves
Medical benefits (aside from
PhilHealth))
Housing assistance (aside from Pagibig)
Retirement fund (aside from SSS)
Further education support
Company stock options
Telecommuting
Flexible-working Hours(Others)
What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
have to manage the material topic?

18

Employees are individuals who are in an employment relationship with the organization, according to national law or its application (GRI
Standards 2016 Glossary)
19
Attrition are = (no. of new hires – no. of turnover)/(average of total no. of employees of previous year and total no. of employees of current
year)

33

Indicate involvement in the impact (i.e., caused by theorganization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Employee Training and Development
Disclosure
Total training hours provided to employees
a. Female employees
b. Male employees
Average training hours provided to employees
a. Female employees
b. Male employees

Quantity

Units
hours
hours
hours/employee
hours/employee

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Labor-Management Relations
Disclosure

QuantityUnits34

% of employees covered with Collective Bargaining
Agreements
Number of consultations conducted with employees
concerning employee-related policies%#

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Diversity and Equal Opportunity
Disclosure
Quantity
Units% of female workers in the workforce%% of male workers in the workforce%
Number of employees from indigenous communities and/or#
vulnerable sector**Vulnerable sector includes, elderly, persons with disabilities, vulnerable women, refugees, migrants,
internally displaced persons, people living with HIV and other diseases, solo parents, and the poor or thebase of the pyramid (BOP; Class D and E).
What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

35

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Workplace Conditions, Labor Standards, and Human Rights
Occupational Health and Safety
Disclosure
Safe Man-Hours
No. of work-related injuries
No. of work-related fatalities
No. of work related ill-healthNo. of safety drills

Quantity

Units
Man-hours####

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Labor Laws and Human Rights
Disclosure
No. of legal actions or employee grievances involving forced
or child labor

QuantityUnits#

Do you have policies that explicitly disallows violations of labor laws and human rights (e.g. harassment,
bullying) in the workplace?
36TopicForced laborChild labor
Human Rights

Y/N

If Yes, cite reference in the company policy

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Supply Chain Management
Do you have a supplier accreditation policy? If yes, please attach the policy or link to the policy:_________________________

Do you consider the following sustainability topics when accrediting suppliers?
Topic
Environmental performance
Forced laborChild labor
Human rights
Bribery and corruption

Y/N

If Yes, cite reference in the supplier policy

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,

37

Indicate involvement in the impact (i.e., caused by the and/or projects, programs, and initiatives do youorganization or linked to impacts through its business have to manage the material topic?
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Relationship with Community
Significant Impacts on Local Communities
Operations
with significant(positive or
negative)
impacts on
local
communities(exclude CSR
projects; thishas to bebusiness
operations)

Location

Vulnerable
groups (ifapplicable)*

Does theparticular
operationhave
impacts on
indigenous
people(Y/N)?

Collective or
individual
rights thathave been
identified thator particularconcern for thecommunity

Mitigating
measures (ifnegative) or
enhancement
measures (ifpositive)*Vulnerable sector includes children and youth, elderly, persons with disabilities, vulnerable women,
refugees, migrants, internally displaced persons, people living with HIV and other diseases, solo parents,
and the poor or the base of the pyramid (BOP; Class D and E)
For operations that are affecting IPs, indicate the total number of Free and Prior Informed Consent (FPIC)
undergoing consultations and Certification Preconditions (CPs) secured and still operational and provide
a copy or link to the certificates if available: _____________
Certificates
FPIC process is still undergoing
CP secured

Quantity

Units
#
#

38

What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Customer Management
Customer Satisfaction
Disclosure

Score

Did a third party conduct
the customer satisfaction
study (Y/N)?

Customer satisfaction
What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Health and Safety
Disclosure
QuantityUnits
No. of substantiated complaints on product or service#
health and safety*
No. of complaints addressed#*Substantiated complaints include complaints from customers that went through the organization’s
formal communication channels and grievance mechanisms as well as complaints that were lodged toand acted upon by government agencies.
39

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Marketing and labelling
Disclosure
QuantityUnits
No. of substantiated complaints on marketing and#labelling*
No. of complaints addressed#*Substantiated complaints include complaints from customers that went through the organization’s
formal communication channels and grievance mechanisms as well as complaints that were lodged toand acted upon by government agencies.
What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization
40

Customer privacy
Disclosure
QuantityUnits
No. of substantiated complaints on customer privacy*#
No. of complaints addressed#
No. of customers, users and account holders whose#
information is used for secondary purposes*Substantiated complaints include complaints from customers that went through the organization’s
formal communication channels and grievance mechanisms as well as complaints that were lodged toand acted upon by government agencies.
What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)
What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

Data Security
Disclosure
No. of data breaches, including leaks, thefts and lossesof data

Quantity

Units#

What is the impact and where does it occur? What Management Approachis the organization’s involvement in the impact?
Identify the impact and where it occurs (i.e., primary What policies, commitments, goals and targets,business operations and/or supply chain)
responsibilities, resources, grievance mechanisms,
and/or projects, programs, and initiatives do you
Indicate involvement in the impact (i.e., caused by thehave to manage the material topic?
organization or linked to impacts through its business
relationship)41

What are the Risk/s Identified?

Management Approach

Identify risk/s related to material topic of theorganization
What are the Opportunity/ies Identified?

Management Approach

Identify the opportunity/ies related to material topic
of the organization

42

UN SUSTAINABLE DEVELOPMENT GOALS
Product or Service Contribution to UN SDGs
Key products and services and its contribution to sustainable development.
Key Products andServices

Societal Value /Contribution to UN SDGs

Potential Negative
Impact of Contribution

Management Approach
to Negative Impact* None/Not Applicable is not an acceptable answer. For holding companies, the services and products of
its subsidiaries may be disclosed.

43Annex B: Topic Guide
In line with the Disclosure Topic and Management Approach discussion above, this Annex will provide a
guide on what to disclose in the Topics provided in the Reporting Template. The guide is based on the GRI
Standards, SASB Standards and Recommendations of the Task Force on Climate-related Financial
Disclosures.

ECONOMIC
Economic disclosures relate to how the company directly increases the pool of economic resources thatflows in the local and national economy. Included in the disclosures are the risks and opportunities due toclimate change, procurement practices with respect to local suppliers and anti-corruption.

Economic Performance
Measuring the direct economic value generated, measured as revenue and distributed (costs) shows that anorganization does not just create economic value for itself but also ensures that this value flows back to its
various stakeholders such as stockholders, suppliers, employees, government, and the community. This also
discloses the remaining value that is retained in the company for liquidity and for future investments.
Figures for this disclosure can be derived using the audited financial statement with the revenue as the
economic value generated for the reporting period.
This disclosure answers the questions:• How much direct economic value (revenue) did you generate?
• How much of this flowed back to society (costs disaggregated according to stakeholders)?
• How much of this was retained in the company for liquidity and to fund future investments?
See GRI 201-1 for more guidance on the disclosure.
Disclosure of an organization’s climate-related issues helps stakeholders make sound and reasonableassessments of the impact climate change may have on the organization. Companies should disclose theclimate-related risks and opportunities they have identified and how they assess and manage those issues.
See GRI 201-2 and the Recommendations of the Task Force on Climate-related Financial Disclosures formore guidance on the disclosure.

Procurement Practices
Disclosure on the proportion of spending on local suppliers show’s an organization’s support for localgroups, including those owned by women or members of vulnerable sectors. Supporting local suppliers can
indirectly attract additional investments to the local economy. The disclosure describes the policies andpractices used to select locally-based suppliers and to promote economic inclusion when selecting suppliers.
See GRI 204 for more guidance on disclosures

Anti-corruption
Disclosures on training on anti-corruption policies and procedures show how the company ensures that it
has the necessary capability to fight against corruption through proper training and awareness building for44

its directors, management, employees and business partners. Disclosures on incidents of corruption andhow the company responded on the incidents show how serious an organization is on combatting
corruption. See GRI 205 and SASB Standards General Issue Category: Business Ethics for more guidanceon the disclosures.

ENVIRONMENT
Environmental disclosures relate to how the company manages the natural resources it needs for its
business, as well as how it minimizes its negative impacts to the environment, including biodiversity. The
company’s ability to access materials needed for its operations is critical to company’s long-term success.

Resource Management
Disclosures on resource management such as energy consumption, water consumption, and materials use
show how efficiently an organization uses scarce natural resources, which has implications on reduction ofenvironmental impacts from extraction and processing of these resources. The efficiency of managing
resources relates to profitability of the organization. See GRI 301, GRI 302, GRI 303 and SASB Standards
General Issue Categories: Energy Management; Water and Wastewater Management; Material Sourcing
and Efficiency for more guidance on the disclosures.

Ecosystems and Biodiversity
Disclosure on activities that show how an organization protects, conserves, or rehabilitates ecosystems andbiodiversity therein such as in watersheds and coastal and marine areas gives an idea of how thatorganization appreciates the ecosystem and the services it gives that make business thrive. Ecosystems andBiodiversity is vital to human existence. Companies have the responsibility and clear business case for
ensuring ecosystems and biodiversity around its sites are protected and restored. See GRI 303, GRI 304
and SASB Standards General Issue Category: Ecological Impacts for more guidance on the disclosures.

Environmental Impact Management
Reporting on an organization’s impact on air, soil, and water through emissions, wastes, and effluents
provides basis for companies to manage these impacts. Responsible companies take an effort to minimize
such impacts through cleaner production and pollution prevention measures. Companies should discloseon their performance on these topics including how well the organization mitigates, reduces, and/or
prevents these impacts to the environment in compliance to Philippine Environmental Laws or on efforts
beyond compliance. See GRI 305, GRI 306 and SASB Standards General Issue Categories: GHG
Emissions; Air Quality; Water & Wastewater Management; Waste & Hazardous Materials Management
for more guidance on the disclosures.

Environmental Compliance
Disclosure on an organization’s compliance with environmental laws and/or regulations shows anorganization’s ability to conform to certain performance parameters. The strength of an organization’s
compliance indicates its concern for environmental protection. See GRI 307 and SASB Standards General
Issue Categories: Ecological Impacts; Air Quality; Water & Wastewater Management; Waste andHazardous Materials Management for more guidance on the disclosures.

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SOCIAL
Disclosures on social topics relate to how the organization relates and manages its relationship with its
stakeholders such as employees, communities, customers, and suppliers.

Employee Management
Disclosing on employee management indicates of how good an employer the organization is in engaging
its employees. It also provides a sense on how the organization develops its employees and gives equal
opportunity for all, such as indigenous people and those coming from vulnerable groups which include
elderly, persons with disabilities, vulnerable women, refugees, migrants, internally displaced persons,people living with HIV and other diseases, solo parents, and the poor or the base of the pyramid (BOP;
Class D and E). See GRI 401, GRI 402, GRI 404, GRI 405, GRI 406, GRI 407, GRI 102-8, GRI 102-41 and
SASB Standards General Issue Categories: Labor Practices; Employee, Engagement Diversity & Inclusion
for more guidance on the disclosures.

Workplace Conditions,Labor Standards and Human Rights
Disclosures on workplace conditions and labor standards show how an organization gives importance tooccupational health and safety and how it upholds labor standards and human rights in the workplace. See
GRI 403, GRI 408, GRI 409, GRI 412 and SASB Standards General Issue Category: Employee Health &Safety for more guidance on the disclosures.

Supply Chain Management
Disclosures on supply chain management is most relevant for companies with a significant portion of value
creation carried out by suppliers. Organizations can report on how the reporting company ensures that
supplier upholds with sustainability standards and practices including compliance to Philippine laws. The
reporting company may also disclose how it influences its suppliers to be sustainable through supplieraccreditation processes, among other approaches. See GRI 308, GRI 414 and SASB Standards General Issue
Category: Supply Chain Management for more guidance on the disclosures.

Relationship with Community
These disclosures show how an organization meaningfully engages the community around their sites andhow it aims to create a net positive impact to its host or neighbors. These also includes how the company
contributes in addressing issues of indigenous people and those coming from vulnerable groups [youth,elderly, persons with disabilities, vulnerable women, refugees, migrants, internally displaced persons,people living with HIV and other diseases, solo parents, and the poor or the base of the pyramid (BOP;
Class D and E)] in its business operations. See GRI 411, GRI 412, GRI 413 and SASB Standards General
Issue Category: Human Rights & Community Relations for more guidance on the disclosures.

Customer Management
Disclosing on customer management shows how well an organization upholds the rights of its customers
to privacy, safety, and security from probable negative impacts of its products and services. See GRI 416,
GRI 417, GRI 418 and SASB Standards General Issue Categories: Product Quality & Safety; Customer
Welfare; Selling Practices & Product Licensing for more guidance on the disclosures.

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Data Security
Reporting on the number of data breaches, including leaks, thefts and losses of data shows how much
importance an organization places on keeping data secure. Organizations can indicate how they manage
risks related to the collection, retention and use of sensitive information. See SASB Standards General Issue
Category: Data Security for more guidance on the disclosure.

UN SUSTAINABLE DEVELOPMENT GOALSThe SDG Compass can be used as guidance for companies on how they can align their strategies as well as
measure and manage their contribution to the realization of the SDGs. The SDG Compass can be accessedat https://sdgcompass.org/
Moreover, a recent publication with the title: Integrating the SDGs into Corporate Reporting: A Practical
Guide,20 helps companies of all sizes to prioritize SDG targets to act and report on, set related businessobjectives, and measure and report on progress. This is a co-production between GRI and UN Global
Compact (UNGC).
Companies may also use the following framework to determine which area of sustainable development its
company is contributing to improve people’s quality of life.

For more information on how private sector can contribute to sustainable development, companies may
visit www.sdgsbiz.ph.

20This publication may be accessed at https://www.globalreporting.org/resourcelibrary/GRI_UNGC_Reporting-on-SDGs_Practical_Guide.pdf

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