ESG
Report 2022
Environmental
SocialGovernanceCONTENTS
About this Report

Investor Information

CEO Letter

About Diebold Nixdorf

2 | 2022 Diebold Nixdorf ESG Report

03
03
04
05

Planet (Environmental)

08

Performance (Governance)

40

Carbon Footprint

10

Code of Business Ethics

44

Green Products and Solutions

15

Cybersecurity and Data Privacy

45

Sustainable Supply Chain

18

Collaboration with Suppliers

47

Waste and Recycling Management

20

Water Consumption and Conservation24

People (Social)

25

Diversity and Inclusion

26

Labor, Health and Safety

29

Human Rights

35

Giving Back to the Community

37

Our Global Commitments

48

Appendix

49

ABOUT THIS REPORTINVESTOR INFORMATIONThis report describes Diebold Nixdorf’s initiatives,

The Company uses its Investor Relations website, http://investors.dieboldnixdorf.com,

management systems and performance related to ourEnvironmental, Social, and Governance (ESG) program.
ESG data in this report, which is not audited or externally assured, is based on
calendar year 2022 unless otherwise stated. Data and information are collected
and managed through Diebold Nixdorf’s management systems, including various
internal reporting protocols and a cloud-based resource management platform.
This report has been prepared with reference to the Global Reporting Initiative(GRI) Standards Framework, as described in the Appendix. Diebold Nixdorf also
considered reporting guidance from the Sustainability Accounting Standards Board(SASB) and the Task Force on Climate-Related Financial Disclosures (TCFD) tofurther inform reporting, as described in the Appendix. This report is designed toshare our organization’s commitment to outstanding corporate citizenship with all
our key stakeholders, including customers, shareholders, partners and employees
around the world. ESG risks and opportunities are dynamic, and we continuallyassess our program to ensure its responsiveness to our changing world and its
expression of our values. For questions regarding this report, please contact
Sustainability@dieboldnixdorf.com.

3 | 2022 Diebold Nixdorf ESG Reportas a channel for routine distribution of important information, including stock
information, news releases, investor presentations and financial information. The
Company posts filings as soon as reasonably practicable after they are electronically
filed with or furnished to the U.S. Securities and Exchange Commission (SEC),
including its annual, quarterly, and current reports on Forms 10-K, 10-Q and 8-K; its
proxy statements; registration statements; and any amendments to those reports orstatements. All such postings and filings are available on the Company’s Investor
Relations website free of charge. In addition, this website allows investors and otherinterested persons to sign up to automatically receive email alerts when the
Company posts news releases and financial information on its website.

LETTER FROM THE CEO
Valued member of the Diebold Nixdorf community,
When working with our global customers, we frequently discuss how Diebold Nixdorf

equality and inclusion initiatives while continuing to provide needed support withintransforms the way the world banks and shops. A key component of our mission is tothe communities where we operate.

do this work as a responsible corporate citizen that recognizes all the ways anorganization touches and impacts the world around us. In this spirit, our ESG
program includes the following components:• Automating and digitizing the banking and retail industries in ways that protect,care for and minimize harm to the environment;• Ensuring responsible global citizenship through fair, diverse, inclusive and safe
workplaces and by giving back to the communities where we live and work; andIn Governance, we continued to focus on best practices across our company. The
foundational values of our corporate governance practices are openness, equity,
integrity and accountability. Our management team receives regular updates andprovides input and feedback regarding the company’s ESG initiatives.
These are only some of the strides we made in our ESG efforts in 2022. We are very
proud of our continued progress into 2023. Thank you for your interest in ourcompany and for joining us to make our world a better place.

• Maintaining best practices in governance on behalf of all our stakeholders, while
growing our business in sustainable ways through our commitment to ourvalues and ethics.
In 2022, our company continued to work on improving these components. From an
Environmental perspective, we reduced key, direct emissions (Scope 1), consistent
with our goal to move responsibly toward “net zero” emissions in the future. We
implemented sustainability projects at our facilities around the world — such aspurchasing 100% renewable electricity for our European hub in Paderborn, Germany,
and a renewed operational sustainability commitment across four themes: Energy
Efficiency, Water Management, Waste Management and Green Initiatives.
In the Social sphere, we built upon our employee-focused initiatives by expanding thenumber of employee resource groups (ERGs) available and by increasing
participation in ERGs. Our corporate giving philosophy includes donations andpartnerships with charities that promote and protect human rights and diversity,

4 | 2022 Diebold Nixdorf ESG Report

Octavio Marquez
President and Chief Executive Officer
Diebold Nixdorf, Incorporated

w

ABOUT
DIEBOLDNIXDORFBANKING AND RETAILSERVICES

We provide integrated solutions that help drive operational efficiencies,

Services represents the largest operational component of our company

differentiate the consumer experience, grow revenue and manage risk

and includes product-related implementation and managed services,

for financial institutions and retailers of all sizes. Our whitepapers,

maintenance and availability services to continuously optimize theSustainable Banking: A Guide to Taking Action and Sustainable Retail: The

performance and total cost of ownership. Product-related Services

Sustainability Playbook, outline opportunities for financial institutions andmanages incidents through onsite visits or remote service capabilities.

retailers to drive positive environmental and social impacts throughAs an innovation partner for most of the world's top 100

green operations and financial inclusion supported by our products andfinancial institutions and a majority of the top 25 global

services. Please see our Green Products section.

retailers, Diebold Nixdorf delivers unparalleled services andOur DN Series® family of ATMs include cash recyclers and dispensers,

technology that power the daily operations and consumer

intelligent deposit terminals, teller automation, kiosk technologies andexperiences of banks and retailers around the world.
Diebold Nixdorf has a presence in more than 100 countries
with approximately 21,000 employees worldwide.

our Retail systems include modular and integrated “all-in-one” point ofsale (POS) and self-service terminals. Our products integratesustainable features solutions such as significantly reduced power
consumption and carbon dioxide (CO2) emissions compared to previous
product generations.

Diebold Nixdorf offers a broad portfolio of solutions designed to automate, digitize
and transform the way people bank and shop. As a result, our operating structure

SOFTWARE

is focused on two customer segments: Banking and Retail. Leveraging a broad

The DN Vynamic® Banking software suite encompasses front-end

portfolio of solutions, Diebold Nixdorf gives customers the flexibility to purchasethe combination of services, software and products that drive the most value totheir business.
Visit our website to learn more about Diebold Nixdorf and the Company's
leadership team.

applications for consumer connection points, digital solutions thatenhance consumer-facing offerings, and back-end platforms thatmanage channel transactions, operations and channel integration. The
DN Vynamic® Retail software suite provides a comprehensive, modular
and open solution ranging from the in-store check-out to solutions
across multiple channels that improve end-to-end store processes andfacilitate continuous consumer engagements.

5 | 2022 Diebold Nixdorf ESG Report

ELECTRIC VEHICLE CHARGINGSTATION SERVICES
In close cooperation with charger equipment manufacturers (OEMs),
Diebold Nixdorf ensures charge point operators (CPOs) have a single
point of contact for everything services-related, during and post-warranty,
to guarantee maximum uptime. Diebold Nixdorf provides online support
and on-site field maintenance services across Europe and North
America. To date, approximately 100,000 chargers have already been
assigned by over a dozen customers to Diebold Nixdorf's global
maintenance and support services team.

OUR VISION FOR ESG — PLANET, PEOPLE
AND PERFORMANCE
In 2022, Diebold Nixdorf continued to enhance ourcompany’s ESG program, engaging our employees,
partners and customers worldwide across each of our ESG
components while continuing to invigorate our businessand our culture through responsible, sustainable practices.
We worked to reduce our use of energy and other resources, we managed paper
consumption, we diverted waste streams that previously had gone into landfills, andOur ESG initiatives include the following categories:
We collaborate with a set of internal stakeholders and understand the priorities of ourexternal stakeholders to address a comprehensive set of critical topics that matter to ourcompany and to our stakeholders. As part of our stakeholder engagement process, we use
this feedback to help inform our decisions and our approach to disclosure.

PlanetPlanet (Environmental) topics such as climate change, sustainableproducts, sustainable field operations, materials used, waste produced
and resource management.

we reminded each other to make choices in our lives and our work that make adifference for our planet. We also worked to reduce our carbon footprint, promoted
recycling, and focused on using environmentally sustainable materials in our
products and solutions. We remain committed to continuous improvements in our
ESG program.

PeoplePeople (Social) topics include diversity, equity and inclusion, global
citizenship, financial inclusion, human rights, health and safety, andhuman capital management.

As a global company, we are committed to protecting the environment, caring for ourpeople and the communities in which we live and work, and continually enhancing
our governance to ensure best practices in all we do as an organization. As ourcompany has grown over its long history, we have thought about security in manydifferent ways, such as physical security, information security, environmental safety
and care, and the security of our employees and customers. Our ESG — Planet,
People and Performance program is devoted to caring for our most treasured assets,
including our environment, the communities where we operate and our employees
around the world. Our ESG initiatives are among our company’s highest priorities.

6 | 2022 Diebold Nixdorf ESG Report

Performance
Performance (Governance) topics include best practices in corporate
governance, our code of business ethics, enterprise risk management,
cybersecurity and data privacy.

Engaging with our stakeholders is essential
for us to fulfill our responsibilities as a
responsible global company. We strive tobuild cooperative relationships with our
stakeholders consistent with our corporate
culture which emphasizes trust, transparency,
reliability and fairness in our interactions with
employees, customers, investors, suppliers
and the communities in which we operate.

Employees
We are committed to our employees. Diebold Nixdorf supports a diverse, inclusive workplace where each employee is able to thriveand succeed. Our employee resource groups foster engagement in new ways that benefit employees and serve as a resource formembers and employees are encouraged to increase their skills and knowledge through training and education. DN focuses on thesafety and health of its employees by having programs and benefits which support employees and their families.

Customers
We support our customers by incorporating sustainability and accessibility into our products and by focusing on our programs which
protect the environment, support our people and promote good governance. Diebold Nixdorf’s commitments, in turn, assist ourcustomers with their environmental stewardship and their commitment to the tenets of their ESG programs.

Investors
Diebold Nixdorf is committed to operating our business in a way that minimizes environmental impacts, reduces energy
consumption from sources which cause carbon emissions and embraces sustainability practices. Diebold Nixdorf’s sustainability
efforts contribute significantly to the environmental “triple bottom line” concept: planet, people and performance. As we’re reducing,reusing, recycling and reclaiming, we’re also reducing costs while becoming leaner and more agile.

Suppliers
Our suppliers are a critical resource which helps us meet our sustainability objectives. We expect our providers to fully embrace
environmental and social responsibility, operate in an ethical manner, respect human rights, and comply with all applicable laws
and regulations. Enhanced engagement with our suppliers enables us to ensure that our raw materials are responsibly sourced. Inturn, we are willing to work with suppliers to help them meet their own sustainability goals.

Communities
It has always been our practice to act responsibly — and with consistency. Diebold Nixdorf will continue to support localorganizations and causes through our charitable arm, the Diebold Nixdorf Foundation. Our volunteer projects across the world are
dedicated to helping communities where they need it most. We respect our environment, make the best use of resources, repurpose
materials when possible, and support our local communities. Our actions now, affect future generations.

7 | 2022 Diebold Nixdorf ESG Report

PLANET(ENVIRONMENTAL)
Diebold Nixdorf enhances our communities andconserves natural resources through a responsible
supply chain and socially aware workplace.
We are taking concrete steps every day to reduce our global energy consumption. These include
targeted improvements in building efficiency, personal practices and responsibilities, and reducing thetotal square footage of our facilities and offices around the world without significantly reducing output.
Climate change is a serious environmental, economic, and social challenge. We focus on reducing
climate risks related to our direct climate impact — the emissions resulting from our own operations,
our supply chain, and the marketing and use of our products. We also focus on increasing ourcommunity impact — identifying ways that Diebold Nixdorf technologies and services can help ourcustomers reduce their footprints, including Internet of Things (IoT) solutions that enable intelligencein our machines and vehicle fleets, buildings, supply chains, and factories, and make them smarter,
safer and more efficient.
Our Code of Business Ethics (COBE), the Supplier Code of Conduct (SCOC), the Global Sustainability
Policy, the Environmental, Health and Safety (EHS) Policy, the Responsible Chemical Management
Policy, the Physical and Environmental Security Policy and the Waste Management Policy form ourenvironmental program, which covers carbon emissions, water consumption, energy usage, recycling
efforts, supply chain management, and sustainable products and solutions. Together, our programs
and policies allow us as an organization to create value in a sustainable way for our stakeholders.

8 | 2022 Diebold Nixdorf ESG ReportENVIRONMENTAL AWARENESS—ONE TEAM, ONE GOAL
Sustainability is one of the key forces driving change acrossprovide broad education and awareness to its employees on key ESG topics through ainitiatives at their office, in their city, or in their personal lives, or even a sustainable

the industry right now.

series of monthly “Green Tips” articles, where we share strategies for our employees toidea that they want to try. The new platform is growing and has over 800 active

reduce their environmental impact and increase their social outreach.

Sustainability Liaisons and over 200 initiatives submitted. Examples can be foundFrom investment decisions to how workforces operate, sustainability is a topic that isbeing discussed across all levels of the organization within the financial services
industry. We recognize that solving the world’s environmental challenges requires
broad, collective action — which starts with individuals. For that reason, we have longencouraged our employees’ passion for the environment by supporting sustainability
projects within the company and our local communities.
We are committed to helping educate our workforce about the importance of asustainable planet. This includes opportunities for self-directed learning through ourtraining and education platform with courses such as “Sustainability at Diebold
Nixdorf,” “Sustainability Foundations,” and “Sustainability Foundations andLeadership.” In addition to these specific education courses, Diebold Nixdorf works to

9 | 2022 Diebold Nixdorf ESG Report

ESG Impact Platform:

within the Carbon Footprint and Giving Back to the Community sections. The
platform also allows our employees to filter the locations so that they can discover

Our newly launched ESG Impact Platform allows our employees to report on various

pins in specific areas of interest, including nature, food/water, energy, waste/environmental and sustainability initiatives they are practicing and implementing torecycling, human development, or sustainable ideas. Employees have greatly

support our overall ESG goal. We are using this platform to learn and share experiences

enjoyed the map and are often commenting on each other’s posts and pins with

with our global employees to promote Diebold Nixdorf’s sustainability program globallywords of encouragement and support.

and to share results in future reporting.
The tool allows employees from anywhere in the globe to showcase the actions they aretaking to support our sustainability and ESG goals. Employees can either make a post or
drop a pin anywhere on the map to share upcoming volunteer events, sustainable

CARBON FOOTPRINT
ENERGY
Diebold Nixdorf has made efforts to structure our operations

Operations and Facility personnel. The system provides our teams with the ability toand products to conserve resources.

run various reports, such as commodity forecasts, energy cost and usage summaries,

The use of new, energy-saving technologies in our production facilities and ouror carbon, water or waste summaries, which allows Diebold Nixdorf’s Sustainability
team to perform analytical reviews of the data and information.

products delivers both economic and environmental benefits for our customers. Our

This approach allows us to maintain our focus on reducing our largest drivers of energy

Global Sustainability Policy outlines our approach to prevent and minimize

use, while continuing to make incremental improvements throughout our operational

environmental harm. In analyzing our environmental footprint, our most meaningful

footprint. We work closely with our third-party service provider to monitor, measure andopportunity for impact is in resource reduction of electricity, gas, water, waste, andanalyze resource consumption (electricity, gas, water and waste) data, which helps us

reducing greenhouse gases (GHGs). We integrate energy and resource efficiency

improve efficiency and operate more sustainably.

practices into our operations and lower the total cost of ownership for our products by
including energy reduction technologies.
As of Dec. 31, 2022, Diebold Nixdorf’s global real estate footprint was approximately
1,500,000 square feet — a reduction from approximately 1,600,000 square feet in 2021.
Since 2018, we have reduced our operating real estate footprint by nearly 50 percent,consolidating existing locations by reducing rented areas, e.g., Mexico; relocating tosmaller and more cost-efficient locations, e.g., Indonesia and Portugal; and exiting
locations like Paddington, United Kingdom, and Atlanta.
In 2022, Diebold Nixdorf continued efforts to capture a higher percentage of energy andutility data from our global operations where available. We utilize a leading cloud-based
data management software platform that allows us to measure and manage energy
and sustainability initiatives across Diebold Nixdorf’s operations. The software platform
provides the foundation for Diebold Nixdorf’s GHG Inventory Management System.
When data sources, such as utility invoices, cannot be collected, specified Sustainability
Liaisons receive alerts to drive participation and help enhance collaboration with

10 | 2022 Diebold Nixdorf ESG Reportw

DIEBOLD NIXDORF GLOBAL
ENERGY CONSUMPTION*

2020(BASELINE)

2021

2022

Electricity (TJ)1

239.4

218.4

246.2

Natural Gas (TJ)

286.9

279.2

285.7

TOTAL ENERGY CONSUMPTION (TJ)

526.3

497.7

531.9

Energy Intensity2

0.000000134

0.000000127

0.000000153* In the interest of completeness and transparency, the company has been working to capture its global energy consumption fromOperations. The company continues to improve the identification and collection of data within its organizational and operationalboundaries. Because of the size and complexity of Diebold Nixdorf, it is not always possible to obtain all necessary information tocomplete all segments of the energy inventory. When information cannot be obtained in a timely manner, Diebold Nixdorf uses
extrapolations to provide the most complete inventory possible. As data becomes available or when additional energy sources are
identified, they will be incorporated into the inventory. Base year is 2020 and covers sites under operational control.
1 Terajoules (TJ)
2 Energy Intensity represents energy consumed within Diebold Nixdorf. Our calculation utilizes total energy consumption(numerator) divided by Diebold Nixdorf’s revenue for the reported annual year (denominator).

EMISSIONSDiebold Nixdorf works to reduce environmental impacts across our operations andWe have codified our emissions accounting approach in our Carbon Accounting

supply chain and through the goods and services we provide to our customers.

Manual. Diebold Nixdorf’s methodology for calculating the GHG emissions inventory is

Annually, we report how we manage and assess climate-related risks and opportunities

based on the Greenhouse Gas Protocol’s Corporate Accounting and Reporting Standard

through the Carbon Disclosure Project (CDP) to increase transparency for our(GHG Protocol) for Scope 1 and 2 emissions reporting. In 2021 and 2022, we started

customers, investors and stakeholders. The CDP is an international non-profit

working with our internal and external partners to begin the collection of Scope 3

organization that helps companies and cities disclose their environmental impact.

emissions data and are planning to establish a Scope 3 emissions baseline in 2025. We

Diebold Nixdorf has been using the CDP platform since 2008 to increase transparency

are utilizing the GHG Protocol Corporate Value Chain (Scope 3) Accounting andaround our ESG initiatives. Our most recent CDP score for reporting year 2022 is “B-

Reporting Standard as the foundation for our emission data collection efforts.

Management.”

Beginning in 2020, we established our GHG emissions baseline with analytical software"As a mission-based non-profit that runs the global environmental

and implemented formalized processes to collect energy consumption data. After

disclosure system, CDP greatly values the support of Diebold Nixdorf.

continued development of the cloud-based data management software platform to

Urgent system-wide action remains critical to ensuring that we can limit

track GHG emissions, Diebold Nixdorf's emissions may appear to fluctuate over the

global warming to 1.5°C, avoid the worst effects of climate change andsafeguard our planet’s natural resources. Disclosure is the first key step in
addressing current and future environmental risks. Diebold Nixdorf has
demonstrated its commitment to transparency around its environmental

next five years as emissions monitoring and tracking become more accurate. These
tools have not and cannot be implemented in every global facility. Facilities not within
Diebold Nixdorf’s operational control are not reflected in the data that is provided.

impacts and strategies for action by disclosing its environmental data

DIEBOLD NIXDORF GLOBAL GHG EMISSIONS*

2020 (BASELINE)

2021

2022

environmental action, but brings tangible business benefits for

Scope 1 Emissions1 (metric tons CO2e)

86,671.9

81,180.4

64,593.4

shareholders, customers and employees alike."

Scope 2 Emissions2 (metric tons CO2e)

31,360.2

28,640.9

29,371.2

TOTAL SCOPE 1 AND SCOPE 2 EMISSIONS(METRIC TONS CO2e)118,032.1

109,821.4

93,964.6

GHG Emission Intensity3

0.0000302

0.0000281

0.0000271

through CDP in 2022. Disclosure not only provides the foundation for— Dexter Galvin, CDP Global Director, Corporations & Supply Chains, 2022w

We implement measures to optimize energy efficiency and reduce GHG emissions withplans to set global reduction targets. Our owned and leased offices and production
facilities strive to conserve resources and use state-of-the-art technology, such as LED
lighting and highly efficient HVAC systems. Our cloud-based resource management
system empowers our Sustainability Liaisons to aggregate and visualize crossenterprise energy and sustainability information to improve performance and increase
efficiency, financial savings and corporate transparency. We have access to valuablefacility-level data in a single platform, where it is organized and quality checked. The
long-term goal is to reduce our global energy consumption and GHG emissions. In
2021 and 2022, we reduced our Scope 1 and Scope 2 carbon emissions by more than
25% from our 2020 baseline.
11 | 2022 Diebold Nixdorf ESG Reportw

REDUCTION OF GHG EMISSIONS FROMBASELINE (METRIC TONS CO2e)

24,067.5* In the interest of completeness and transparency, the company has been working to capture its GHG emissions from operations
and service fleet vehicles. The company continues to improve the identification and collection of data within its organizational andoperational boundaries. Because of the size and complexity of the company, it is not always possible to obtain all necessary
information to complete all segments of GHG inventory. When information cannot be obtained in a timely manner, Diebold Nixdorf
uses extrapolations to provide the most complete inventory possible. As data becomes available or when additional sources ofemissions are identified, they will be incorporated into the inventory. Covers sites under operational control. Base year is 2020 andemissions figures are calculated using the GHG Protocol.
1 Represents location-based Scope 1 emissions
2 Represents location-based Scope 2 emissions
3 GHG Emission Intensity represents energy consumed within Diebold Nixdorf. Our calculation uses total scope 1 and scope 2
emissions (numerator) divided by Diebold Nixdorf’s revenue for the reported annual year (denominator).

SERVICE FLEET VEHICLE TELEMATICS
Our U.S. Service fleet vehicles are outfitted with vehicle

DATA CENTER AND CO-LOCATIONMANAGEMENT

telematics that monitor and track fuel consumption,

Our “cloud first” principle is the foundation of our cloud

improve routing, and manage speeding and idling time.

computing strategy, which relies on our ability to establish
strong governance standards and processes that align withThe Service fleet team receives driving reports and driver training tools to develop
fuel efficient driving behaviors for service technicians. In 2022, our global Service
fleet reduced carbon emissions by 16,575.4 metric tons of carbon dioxide equivalent(CO2e) because of the interconnection of our DN AllConnect Data Engine (ACDE)
solution, smarter driving decisions and behaviors. Diebold Nixdorf is expanding its
use of vehicle telematics across the Global Service Fleet. These efforts allow us toreduce the number of trips our service technicians make to a customer location

our development efforts.

our co-location data center vendors have strong commitments to source 100% of

implementing new products. Diebold Nixdorf continues to focus on digital

their energy from renewable energy sources. By working with external vendors whotransformation, fueled in part by a push to place more functions inside our products.

share our commitment for sustainability, we can make further progress on our goalcustomer service.

a result, Diebold Nixdorf is working with utility system partners to foster and simplify

monitor any driving behavior that is linked to increased fuel costs. Ultimately,
effective route planning reduces fuel consumption because of less time idling andmiles driven, contributing to greater operational efficiency.

increased availability of renewable energy for data centers. We are also collaboratingwith our data center operator customers on projects that accelerate data center
energy efficiency and optimize the use of renewable energy sources to power the
cloud. This includes projects to define measurement models to differentiate energy
use from renewable vs. fossil-based sources that inform when and where workloads
should be run to minimize carbon impact, e.g., time-shifting workloads to when
renewable energy availability is highest—generally during mid-day and evening. To
further reduce compute carbon impact, we are working on engineering advanced
cooling solutions that optimize the reuse of compute exhaust heat.

12 | 2022 Diebold Nixdorf ESG Reportpremises data centers and migrate to greener infrastructure operated by cloudcurrent standards to enable our strategy and non-functional core requirements for

consumption, as well as the cooling of the servers and systems in that data center. As

Furthermore, side-by-side fuel data allows Diebold Nixdorf fleet managers tobe amplified in coming years as more businesses abandon carbon-heavy, on-center vendors to drive energy efficiency through our data center operations. Many of

reduced fuel consumption, reduced emissions, increased efficiency and improved

comparisons between drivers and/or vehicles to target improvement areas.

sustainable operations and corporate adoption of renewable energy. This impact will

We launched our Cloud Governance processes, cloud computing strategy and the

In a data center, a large portion of the overall carbon footprint is related to energy

GHG emissions. Fuel efficiency reports use fuel consumption data to makethe past decade as cloud computing platforms have pioneered advances inplatforms and co-location facilities. We work directly with our IT and co-location dataand plan our trips using the most fuel-efficient route. As a result, we’ve seen

Effective fuel management is crucial to reducing fuel consumption, and in turn,The data center industry has been a force for positive change on climate action overto reduce energy consumption and GHG emissions.

S U S TA I N A B I L I T Y P R OJ E C T S A R O U N D T H E WO R L D
As we focus on collecting environmental data throughout our organization, we are also committing and investing in our
employees and their work environment. Diebold Nixdorf extended this commitment for sustainability at our global locations
across four themes: Energy Efficiency, Water Management, Waste Management and Green Initiatives.

Energy Efficiency

Green Initiatives• LED lighting retrofit program with support from property owners• Installing EVC stations at our larger locations to encourage employee• Occupancy sensors to turn on/off lights• Open floor plans allow for maximum use of natural daylight• Identifying opportunities to purchase renewable energy

use of electric vehicles (EVs) and electric bicycles, which reduce
emissions and promote a more sustainable lifestyle• New car policy encouraging hybrid/100% EVs introduction• Statement of our vehicles fleet CO2 consumption with reflections to

reduce our carbon footprint

Water Management• Automatic toilets, sink faucets and hand-drying stations• Faucet aerators reduce water usage• Water bottle refilling stations also reduce single-use plastic waste• Technical intervention optimization: ATM monitoring, ACDE, recycling

technology• Hybrid workforce• Travel optimization• Grass parking overflow areas for select facilities minimizes water runoff

and downstream erosion

Waste Management• Product Stewardship programs to reduce end-of-life product waste• Encouraging employees to recycle with waste stations and recycling bins
• IT Printer Policy: printing reduction with a zero-paper goal

13 | 2022 Diebold Nixdorf ESG Report• Employee led and maintained vegetable gardens with a focus onprotection and breeding of pollinators

In addition to our approach to sustainable facility

Turkeymanagement, we are proud to highlight the efforts our

Our location in Istanbul, Tukey has LED lighting throughout the facility with automation
occupancy sensors that allow our teams to save energy every day. Timing controls anddimmers allow our employees with access to directly maintain these lighting systems in
Istanbul and many other DN locations worldwide.

employees are taking to support and adopt our commitment
to sustainability across these four themes.

GermanyAt our Paderborn manufacturing
facility, our green rooftop project andthe roof-mounted solar photovoltaic
energy system reduce the amount ofelectricity we previously purchased forthe building, and we have also
executed a contract with our utility
supplier to provide the facility with
100% renewable energy for the facility
in 2022 and 2023.
Employees were able to optimize ourbulk orders’ packaging and transportation by adapting pallet dimensions to overseas
containers, transporting more than one unit per pallet and switching plastic
packaging to paper-based material. This impact of increasing the number of products
transported at a time resulted in a savings of 1,120 metric tons of carbon emissions
per container.
Our team in Berlin identified multiple ways to increase energy efficiency. This
included replacing lights under kitchen cabinets with LEDs, adjusting energy settings
on a water heater, and purchasing tea kettles with pre-settable temperatures. They
also optimized power consumption by setting devices and systems to turn off when
no one is working.
Our colleagues in Burgdorf performed an energy audit to identify all opportunities toincrease energy efficiency. Many measures were taken, and they were able todecrease their electricity consumption by about 30%.

MexicoOur innovative experts in Mexico identified an opportunity to reduce waste through a
program to replace non-recyclable foam packaging for critical electronics with recyclable
packaging and reusing cardboard boxes, decreasing their impact on the environment.

commitment to supporting
sustainable development andensuring DN’s compliance withenvironmental, health and safety

Francelaws. The completed sustainability

Our French colleagues have purchased reusable water bottles and coffee mugs for local
area employees to eliminate single-use plastic cups from the office. Water stations at manyof our DN locations around the world provide direct access to clean water with a focus onwater efficiency and waste reduction.

upgrades will significantly improve

BrazilWith a focus on our role within the circular economy, metals, plastics and parts are either
recovered or recycled from end-of-life systems. Our global supply chain through a parts
harvesting program allows our Systems group to bring new life into this equipment forexisting products and new products where applicable.

Peru
At our office and warehouse in Peru, we have installed LED lighting and occupancy
sensors, which are used to reduce electricity consumption.
Waste management with recycling partners to increase recycling of office waste, plastics,
and other materials.

United States
Our team in North Canton collaborated with a local fire station to reduce waste and help
those in need by collecting aluminum cans that the fire station can use to aid burn victims.

14 | 2022 Diebold Nixdorf ESG Report

These examples highlight DN’s

the resiliency and sustainable futureof our global facilities. Diebold
Nixdorf is constantly working on
programs that drive sustainable
practices with a goal to have noadverse effects on public health or
the communities where we operate.

DN SUPPORTS AMAZON RIVER WATER QUALITY MONITORING INITIATIVE
In 2022, Diebold Nixdorf announced our support for the"We are very happy to be part of this project that aims to

Amazon River Basin Water Quality Monitoring Project, thestreamline and strengthen river water monitoring throughout

Yara Project, led by Universidade do Estado do Amazonas

the region," says Fernando Curcio, Industrial Director of(UEA), for monitoring the water quality of the Amazon

Diebold Nixdorf Brazil and responsible for the company's

River basin.

factory in Manaus. “Diebold Nixdorf is recognized worldwide

The project is a joint realization between the Manaus and Parintins campuses
focusing on developing a platform that allows automatic and real-time analysis of thefor its social and environmental responsibility work, and ourmanagement in the Amazon also follows these guidelines.

waters of the region. In Parintins, electronic sensors will be installed that are

We seek to collaborate with the community to promote a

specially designed to collect and analyze parameters such as color, pH index,

more sustainable and fairer environment. The UEA´s work

temperature, conductivity, turbidity and amount of dissolved oxygen in the waters

has great synergy with this purpose that we want to share.”among others.
The expected results would include the development of a Data Collection Platform(PCD) focused on technological innovation and environmental water sustainability for
the Amazon region. A PCD would provide continuous and real-time monitoring,
generating important information for environmental management and water security.
The team also hopes the project will lead to the development of a web interface toverify parameters stored by river water quality sensors. This includes storage ofparametric data on the water quality of the Amazon River for future studies and thedevelopment of electronic RF (Radio Frequency) gateway devices.
Expected results also include technological and scientific access to cities in theinterior of the Amazon, continuous training of personnel in the technical-scientificareas, environmental technologies and monitoring of the water of the Amazon River,and published articles and scientific publications in specialized journals. This
research would also expose the results achieved by the project financed with R&D
resources in the Amazon, especially for municipalities outside the metropolitan
region of Manaus.

15 | 2022 Diebold Nixdorf ESG Report

Diebold Nixdorf´s support will help enable an important digital ecosystem to beconstructed that will allow the project to be developed. Diebold Nixdorf's history withthe region is long-standing, as is its commitment to ESG-focused practices. The
company has a factory in Manaus with 350 collaborators and 18,000 square meters,
certified by International Standards Organization (ISO) 14000 (focused on environmental
management) and 450001 (focused on occupational health and safety management).
The plant has its own waste management and water treatment system, for example.
"Today, over 80% of the material we use to produce our equipment is recycled," says
Curcio, noting that the company's local initiatives are not restricted to theenvironmental aspect. “During the pandemic, we readapted the operation and provided
all our oxygen supply to hospitals by putting our ESG guidelines into practice, thinking
about the well-being of the community. We also provided staple food baskets andcleaning kits for the families of our collaborators, helping to ensure their jobs with us,
even during the COVID-19 pandemic. We want to maintain this relationship and help
with local development.”GREEN PRODUCTS AND SOLUTIONSBANKING
Sustainability is not only gaining momentum among
businesses, but also for consumers as they become more
conscious of the impact of their everyday actions.

Systems, and Procurement departments initiated a long-term project to perform
product life cycle assessments, which will help us build sustainability into our
products and systems during the early development stage. This collaboration led

Consumers are looking to industries to help drive positive change and trusting

to the launch pad for the Green ATM. The solutions were piloted for the Swiss

leadership teams to act sustainably. Offering these value-added services to support amarket and delivered in partnership with local service providers.

more sustainable future can help organizations strengthen a company’s brand bycreating trust, value and emotional connection with consumers who want to use and beassociated with responsible financial institutions and retailers. It’s the right thing to do,
not only for the future of banking and retail, but also for society as a whole.

The Green ATM concept refers to implementing power management softwarethat schedules idle periods to reduce energy consumption. ATMs can be remotely
set to sleep mode when not in use and reactivated as soon as they are accessible
to customers again. We intend to provide the Green ATM service offering to our

As part of our global strategic initiatives for the design and end-of-life phases of ourclients in regional markets to broaden the environmental benefit and financial

products, each new generation of products offers higher performance and improved

savings for our customers.

energy efficiency compared to previous generations. Building energy efficiency into our
products not only reduces our scope 3 GHG emissions, but also presents an opportunity
to create value for our customers by helping them lower their scope 2 GHG emissions,energy use and overall environmental impacts.

Diebold AllConnect Data Engine (ACDE) processes data into actionable insights
in real-time and is compatible with all deployed Diebold Nixdorf ATMs. Diebold
Nixdorf started the connected devices journey nearly 10 years ago, gathering
IoT sensor data from live ATMs and analyzing it to track and continuously

DN Series® ATMs are designed to reduce the systems’ environmental impact, both

improve the performance of existing devices. DN Series® is optimized for use

during its manufacturing phase and throughout its useful life. In the past 10 years,

with ACDE, featuring 150 sensors and 100 data points. We expect to benefit fromelectricity consumption in individual systems has been reduced by two-thirds, while themore environmentally friendly, efficient and cost-effective operations as theperformance of these same systems has multiplied. This has been achieved by using

number of connected devices increases and we focus on incident resolution oradvanced and energy-efficient technologies, such as energy-efficient processors.

proactive maintenance.

The DN Series® 200 model is made of recycled and recyclable materials and is 25%
lighter than most traditional ATMs. This reduces CO2 emissions, both in the
manufacturing processing and transportation of components and terminals. The DN
Series® 200 ATM uses state-of-the-art LED technology in all its lighting systems andhighly efficient electrical systems, which enables savings of 25% in electricity
consumption compared to traditional ATMs, a figure that rises to 50% if it is equippedwith energy-saving mode.

16 | 2021 Diebold Nixdorf ESG Report

In 2021 and 2022, Diebold Nixdorf’s Sustainability, Research & Development,

GREEN PRODUCTS AND SOLUTIONSRETAILDN Series® EASY retail solutions also provide multiple ways
our customers can enhance their sustainability efforts acrosstheir value chain.

The DN Vynamic® software suite provides a comprehensive, modular and open solution
ranging from the in-store check-out to solutions across multiple channels that improve
end-to-end store processes and facilitate continuous consumer engagements to
support a digital ecosystem. The software suite cuts both costs and customers CO2

We use energy-saving technologies like solid state drives, 80 Plus/EPS 2.0 power

emissions by implementing remote tracking of cash levels (cash management), power

supplies, system-powered interfaces for peripherals and power-saving mobile

management software, secure and remote deployment of software updates.

processors in our products. This allows for highly efficient and intelligent power
management capabilities. These products have an extended life cycle of up to 10 years
and we encourage the reuse of legacy parts, modules and products through our Global
Product Stewardship Program.

DN Vynamic® Digital Receipt, launched in 2022, is a sustainable solution to reduce theamount of thermal paper receipts. Consumers can receive digital receipts via QR codeat the point of sale (POS) without the need to register or via their retailer’s app, so they
have it available whenever necessary. Retailers can easily add accessible promotions

We design our products with sustainability in mind. A main element of this involves

and offers to strengthen customer loyalty, while significantly saving costs and reducing

reducing the waste and product weight while increasing eco-friendly and recycled

their environmental impact.

materials/components (>90%) according to Waste from Electrical and Electronic
Equipment (WEEE) compliance. Allowing easy upgradability and retrofitting capabilities
that reduces CO2 emissions, both in the manufacturing processing and transportationof components and terminals. Lastly, our packaging uses minimum plastic andenvironmentally friendly and recycled paper (>90%).
Diebold Nixdorf AllConnect ServicesSM for retailers includes maintenance andavailability services to continuously optimize the performance and total cost ofownership of retail touchpoints such as checkout, self-service and mobile devices, aswell as critical store infrastructure. As a single point of contact, Services employees
plan and supervise store openings, renewals and transformation projects with attention
to local details and customers’ global information technology (IT) infrastructure.

17 | 2021 Diebold Nixdorf ESG Reportw

S U S TA I N A B L E
S U P P LY C H A I N
COLLABORATION ACROSS THE
VALUE CHAIN

Materials
Environmentally sustainable materials are a top focus when it comes to our supply chain. These materials have a positive impact on our operational efficiency and benefit ourcustomers. Direct material suppliers participate in our due diligence processes, perform similar due diligence on their own supply chains, and provide complete and accurate
information when requested. Additionally, every contract we sign with our direct suppliers includes a mandate to adhere to our Supplier Code of Conduct with the objectives of
reducing waste, preventing pollution, promoting recycling and conserving resources.

If broad commitments to environment, social and governance are going to be truly

Spare Parts Harvesting

effective, then they need to include the wider supplier and stakeholder ecosystem. Thisis a much bigger undertaking and will require time and commitment on both sides.

14001
45001

Back to trust and the need for open and visible relationships across the value chain.
Diebold Nixdorf’s Supplier Code of Conduct (SCOC) requires our suppliers to adhere to

Refurbished Systems

Re-useISOhigh ethical standards, support sustainable business practices and respect humanrights. In our supply chain, we focus on using environmentally sustainable materials,
which have a positive impact on our operational efficiency while benefiting ourcustomers. We value collaboration and engage in proper transactions with business
partners around the world.

Supplier

Material

Plant

Product

Customer

Remarketing

Managing the social, ethical, environmental and human rights impacts in our supply
chain is part of our value-chain approach to embedding sustainability throughout ourbusiness. Diebold Nixdorf suppliers are required to confirm that they apply our SCOC

R&D

during the mandatory onboarding process based on our internal supplier compliance

Promoting Product Recycling

screening tool. Diebold Nixdorf's Terms and Conditions, which are referenced in eachpurchase order, also link to the SCOC.
In addition, all third parties acting on our behalf to sell or market our products orinteract with government entities on our behalf must act in line with our Diebold

Conflict Minerals

Reduce Waste

Nixdorf Code of Business Ethics and all relevant policies and procedures. These

Modern Slavery

Prevent Pollution

third parties are screened and monitored to ensure compliance with all applicable

Restricted Substances

Use of Sustainable Materials

Supplier Code of Conduct

Conserving Resources

laws and regulations.

18 | 2022 Diebold Nixdorf ESG Report

Recovery

97% Material

3% EnergyOur expectations for meeting environmental standards are an integral part of ourunderline our responsibilities. Based on legal stipulations and our own requirements,

SCOC. In addition, we expect our direct material suppliers to have a certified

we have compiled lists of restricted substances that form an integral part of ourenvironmental management system to International Standards Organization (ISO)arrangements with our respective suppliers. All suppliers must observe and comply

14001 or equivalent standard; we monitor compliance with environmental standards

fully with these substance lists.

through periodic audits of our suppliers.
Furthermore, Diebold Nixdorf strives to limit and reduce the hazardous substancesthat are used in our global operations. We also work directly with suppliers whoshare this commitment. Through our Restricted Substances and Prohibited
Substances Program, we proactively work to avoid the use of known hazardous
chemicals in the products we provide to our customers.
Key to our chemical management strategy is a comprehensive review of materials,
which starts with a regulatory search of all applicable chemical regulations and use
restrictions. The search includes Diebold Nixdorf-specific restrictions (which often
go beyond regulatory requirements), and local and global regulations. We thenidentify the environmental and safety controls needed to protect personnel and theenvironment during a chemical’s intended use.
At Diebold Nixdorf, we also bear responsibility for ensuring that our products arecompatible with environmental requirements. The principal raw materials used in
our manufacturing operations are steel, plastics, electronic parts and components,and spare parts, which are purchased from various major suppliers. One major
aspect of our responsibility is to reduce the volume of critical substances in our
products. Numerous legal provisions such as Registration, Evaluation, Authorization
and Restriction of Chemicals (REACH), Restriction of Hazardous Substances
Directive (RoHS), the Toxic Substances Control Act, and California Proposition 65

19 | 2022 Diebold Nixdorf ESG Report

Restricted Substances Lists
REACH CANDIDATE LISTThe European Union (EU) REACH directive (EU Directive 1907/2006,
including its updates) obliges product manufacturers to inform theircustomers about particularly hazardous substances, including
substances of very high concern, used in the manufacture of theirproducts. Our approach is to avoid using substances that appear on the
Candidate List in any Diebold Nixdorf products worldwide. We impose
an obligation on our suppliers globally to avoid using substances on the
Candidate List in a concentration above 0.1% weight by weight (w/w) in
any of the materials they supply to us.
PROHIBITED SUBSTANCES LISTThe list of prohibited substances contains a range of substances/
substance groups whose use or circulation in our products and relatedresources is prohibited or restricted by current legislation. We impose
an obligation on our suppliers all over the world to comply with laws
prohibiting and restricting the use of prohibited substances.

WA S T E A N D R E C YC L I N G M A N AG E M E N T
We have published an enterprise-wide Sustainability Policy, which includes our• Diebold Nixdorf Procurement is responsible for prioritizing goods and services thatIn 2021 and 2022, Diebold Nixdorf analyzed and collected our waste stream data —guiding sustainability principles and provides our methodology to address resource

have a less negative effect on human health and the environment, promoting thematerials we either reuse, recycle or dispose. We have defined material groups that we

consumption and waste at our production plants and offices. We actively pursue

purchase of durable and environmentally preferable products, and prioritizing theserecycle at our offices, production facilities or through our Global Product Stewardshipmethods to reduce our impact on the environment, preserve natural resources andpurchases over single-use or disposable products.

program. We track recycling data, including electronics waste (e-waste), steel,contribute to a long-term, ecological balance. This includes recycling electricalequipment and ATMs every year, reusing packaging and pallets, carpooling,telecommuting, consolidating offices, installing energy efficiency lighting, saving
water and more.
In addition, the Diebold Nixdorf Waste Management Policy provides operational
requirements for the safe, responsible and ecologically sound management of thedifferent types of waste generated at Diebold Nixdorf facilities or projects. We actively
embed waste conservation and recycling practices throughout our production andoffice locations with plans to set global reduction targets. Where possible, we follow
the “ARRR” principle: Avoidance before Reducing before Reusing before Recycling,
and only then disposing materials that are considered as specially regulated waste.
The management of significant waste-related impacts is delegated accordingly soevery level and aspect of the business is covered:• Department and business unit leaders are responsible for reviewing operations todetermine where waste can be reduced at its sources of generation — acquiring
items that are durable, have minimal packaging or are readily recyclable when
discarded — and making every attempt to purchase items only when needed and inamounts that are not excessive.
• Diebold Nixdorf employees, contractors and vendors are responsible for all• Diebold Nixdorf Operations is responsible for establishing procedures to manage

waste sources. This includes setting specific recycling targets, managing waste andrecycling collection areas for the drop-off of various waste sources in each building,

finally a miscellaneous category. Diebold Nixdorf meets all reporting, recording andnotification requirements in all our global operations.

maintaining up-to-date procedures for reuse and recycle requirements, and keeping

The table below represents a U.S.-based example of the materials we recycle and how

records of all waste reduction, management and recycling activities.

much we recycled in tons in each category from 2021 and 2022. We intend to broaden• The Global Sustainability team and the EHS department are responsible forour waste and recycling data collection efforts globally.

developing and communicating waste and recycling policies and guidelines,

DIEBOLD NIXDORF MATERIAL GROUPSRECYCLING VOLUME FROM 2021
AND 2022

facilitating an analysis of Diebold Nixdorf-owned operations’ waste and recycling

Mixed Wood and Paper

233.78Steel

3,256.58

Aluminum4.61

Mixed Metals1

1.06

E-Waste77.16

create circular economy solutions that reduce costs and environmental impacts. Our

Universal Waste2

29.00

supply chain organization works to reduce the environmental impact associated with

Mixed Plastics

31.88

reverse logistics operations — that is, the return of products and materials to Diebold

Miscellaneous3

19.01

TOTAL MATERIALS RECYCLED

3,653.07 tons

program status, developing guidelines with a focus on minimizing the environmental
impact and CO2 emissions, regularly updating senior leadership regarding
performance and compliance, and regularly reviewing documents for applicability
and amendment.
We have focused on finding ways to recover materials and regenerate resources to

Nixdorf and our supply chain. We seek opportunities to capture circular economy value
on returns, including restocking back to inventory, repairing, reuse as warranty spares,
or extending product life through resale in the secondary market. Electronic

applicable materials or equipment brought into a Diebold Nixdorf facility,

components that cannot be reused or resold are routed through Diebold Nixdorf’s

separating defined waste types and placing identified waste materials in the

network of recycling vendors, with the majority of materials reclaimed for precious

appropriate containers.

metals or recycled.

20 | 2022 Diebold Nixdorf ESG Reportaluminum, mixed metals, universal waste, mixed wood and paper, mixed plastics, andw* We worked with our internal and external partners to collect information on the disposal and treatment of nonhazardous waste generated in Diebold Nixdorf’s facilities. The total non-hazardous waste activity across Diebold
Nixdorf will be included in future reporting
1 Our mixed metals category includes brass, bronze, copper, iron, zinc and more.
2 Universal waste includes batteries, pesticides, mercury-containing equipment, light bulbs, and aerosol cans.
3 Our miscellaneous category includes all waste materials that did not quite fit in the other categories describedabove. For example, concrete shells, glass doors and foam pallets.

Mixed Wood and Paper

Steel

AluminumMixed Metals

One ton of uncoated virgin printing andoffice paper uses 24 trees. So, by recycling
233.78 tons of mixed paper and wood
between 2021-2022, we have saved morethan 5,500 trees by recycling our various
wood, paper, and cardboard products.
Between 2012-2022, we have saved morethan 17,500 trees by recycling our various
wood, paper and cardboard products.

Steel is the most recycled material in the
U.S., and recycled steel saves 60%
production energy. We recycled more than
6.5 million pounds of steel over a two-year
period in the U.S. alone, equating to 4,935.1
metric tons of carbon emissions avoided.

One ton of recycled aluminum saves 14,000
kilowatt hours (kWh) of energy. Throughour aluminum recycling efforts, we assistedin saving more than 64,540 kWhs ofenergy.

Mining virgin metal is extremely taxing on
the environment, harming the environment
itself by digging into grounds with richbiodiversity while using a significant
amount of energy in the process. We aretaking every effort to ensure we arecollecting and separating metals to berecycled downstream. Between 2021 and2022 we have recycled 1.06 tons of mixed
metals, equivalent to saving 81 gallons of oil.

E-WasteUniversal Waste

Mixed Plastics

Miscellaneous

Recycling e-waste has several benefits, withthe largest being the reduction of toxic
substances and heavy metals (like mercury,
lead, and cadmium) getting into landfills
and eventually the surrounding
environment. From 2021-2022, we havesaved an estimated 6.15 million hours ofelectricity by recycling over 77 tons ofe-waste.

From 2021-2022, we recycled 29 tons ofuniversal waste. Recycling universal waste
conserves our natural resources, reduces
waste in landfills, reduces harm to theenvironment and protects human health. It
is important to Diebold Nixdorf that we
properly recycle or dispose all hazardous
waste to ensure we are not harming theenvironment through this process.

Mixed plastics range from fans andconnectors to clean plastics. Recycling
mixed plastics reduces waste and GHG
emissions, reduces pollution and promotes
our commitment to divert waste fromentering landfills. Over a two year-period,
we recycled over 30 tons of mixed plastics,
equivalent to saving more than 180,000
kWhs of energy.

From 2021-2022, we have kept anestimated 54.9 metric tons of CO2eemissions from being released into theatmosphere from the miscellaneous items
we diverted from the landfill by recycling.
For all the recycling in this two-year period,
we diverted more than 19.01 tons of wastefrom entering landfills across the U.S., which
represents a significant reduction in carbon
emissions from our U.S. recycling initiatives.

21 | 2022 Diebold Nixdorf ESG ReportGLOBAL PRODUCT STEWARDSHIP PROGRAM
We are guided by the Waste from Electrical and Electronic

Our Global Product Stewardship (Recycling — Take Back) Program aims to minimize theEquipment (WEEE) EU rules on treating waste electricalenvironmental impact of our products at their end-of-life and ensure they are handled

and electronic equipment. The directive requires theaccording to high environmental standards. Diebold Nixdorf has maintained thisseparate collection and proper treatment of WEEE and setstargets for their collection, recovery and recycling. Diebold

program to recycle out-of-use ATMs and other electronic hardware for more than adecade to ensure they do not go to landfills, including active recycling programs in theAmericas and throughout Europe. This program is available to all our Banking and Retail

Nixdorf is committed to meeting WEEE standards and iscustomers worldwide. Minimally, all selected recyclers are third-party audited inproud of the progress we have made.

accordance with ISO standards, such as ISO 14001 and ISO 45001, but also in accordance

The French Ministry of the Environment has recently renewed its agreement with DN for
the sustainable management of our electrical and electronic equipment waste fromcomponents inside our ATMs and self-checkout (SCO) solutions. With this agreement,
our customers benefit from a trusted partner for the waste management of their DN
solutions at end-of-life. Whether the waste is reused, repaired or destroyed, customers
can be assured that it is managed in a way that is best for the planet.
Diebold Nixdorf’s actions for the recovery, repair and reuse of the company’s solution
parts and the results obtained by this approach in France were presented to the French
Environment and Energy Management Agency (ADEME) and the Inter-Filières REP
Commission - Extended Producer Responsibility (CIFREP). At the end of thepresentation, representatives of the unions of producers and recyclers andrepresentatives of the citizen associations gave their agreement to DN to keep thecurrent system of WEEE management. This approval allows DN to certify its actions andofficially promote this approach to its customers.
Diebold Nixdorf France's current operating mode for managing this type of waste is astrong competitive differentiator, a key value for the company and a source of savings on
end-to-end management of our solutions. We have officially received approval from the
Ministry of the Environment and representative of CIFREP to continue our WEEE
management method for six years for large equipment (ATMs and SCOs) and for three
years for screens and small electronic equipment.

22 | 2022 Diebold Nixdorf ESG Reportwith specific recycling standards, such as the Responsible Recycling certification.
It is estimated that more than 12 million tons of plastic enters the world’s oceans every
year, putting all forms of marine life at risk. We are evaluating all our products to ensure
we are offering a recycled alternative through our Diebold Nixdorf Global ProductStewardship Program whenever possible. We offer complete end-of-life disposal
services for ATMs and other products to ensure all components are discarded in anenvironmentally sound way.
We are focused on recycling our ATMs and other retail hardware, and we are also
focused on extending our product lifecycles. When a product is returned at the end of its
life, we can re-use certain components, which allows us to reduce the volume of wastefrom the old product and reduce the number of materials needed to build the new
product. We have also expanded how we source repairable parts from around the world
to include materials gathered via harvesting.
The harvesting process involves collaborating with internal teams to identify where
customers want to trade their existing installed base for new units. Our colleagues
provide model and configuration information so we can determine if there is an
opportunity to harvest modules or any other components from the units they are
replacing. We run harvested materials through our repair process to ensure they meet
our high-quality standards before making them available to our field technicians. This
sustainable approach allows us to redeploy high-quality parts while reducing our impact
on the environment.

GLOBAL PRODUCT STEWARDSHIP PROGRAM
As we continue our efforts to compile product recycling data in all countries where we offer this service, we areincluding data for our Brazil, Germany, and Canada Product Stewardship programs seen below.

BRAZILCANADA
2021

2022

TYPES OF WASTE

2022 POUNDSPROCESSED SYSTEM

10,6681,483

Component Parts and Pieces1

11,048.4

TYPES OF WASTE

TONS

TONS

Flat Panel Monitors

142.2

Mixed Metals1

2,244.9

859.6

Ferrous Materials2

59.5

Component Parts and Pieces2

289.4

108.7

Plastic Parts

33.1

Recycled Polymers

87.0

8.1

Wire

82.7

Wood

51.8

­—

Cardboard

35.3

Compound Polymers

30.4

5.7

Mixed Steel

451.9

TOTAL IN TONS

2,703.4

982.1

Printers Desktop Model

33.1* We worked with our internal and external partners to collect information on product recycling generated in
Diebold Nixdorf’s Brazil facilities.

Mixed Toner and Ink

94.8

1 Our mixed metals category includes brass, bronze, copper, iron, zinc, and more.

TOTAL

11,980.9

2 Our component parts and pieces category represent small components of used products.

* We worked with our internal and external partners to collect information on product recycling generated
in Diebold Nixdorf’s Canada facilities.

GERMANY

1 Our Component Parts and Pieces modules category represents singular pieces of systems that could not
be reused again as is.
2 Our Ferrous Materials category represents any materials that contain iron.

TYPES OF WASTE

2021 TONS

2022 TONS

Spare Parts Modules (piece)1

16,19912,962Re-marketed Systems (pieces)2

427

157

Old equipment (metric tons)

3,124

2,327

* We worked with our internal and external partners to collect information on product recycling generated in
Diebold Nixdorf’s Germany facilities.
1 Our Spare parts modules category represents singular pieces of systems that could not be reused again as is.
2 Our Re-marketed systems category includes entire systems that could not be reused again as is.

23 | 2022 Diebold Nixdorf ESG ReportWAT E R C O N S U M P T I O N
A N D C O N S E R VAT I O N
We are committed to preserving natural resources bysome locations in 2022 and more accurately reflects Diebold Nixdorf’s water

reducing our consumption of water and avoiding polluting

consumption total. We are making every effort to collect this information across ourwaterways. We use ground water for our manufacturing
operations, office and warehouse locations to reduce our

implement plans for reducing water consumption in 2023 and beyond.
DIEBOLD NIXDORF GLOBAL WATER CONSUMPTION*

2020

2021

2022

Total Withdrawals (ML)1

16.52

59.36

63.09

services company like Diebold Nixdorf presents a limited opportunity to enact

Total Discharges (ML)

13.49

54.5

54.21

significant reductions of water consumption, we strive to improve our water use

Total Water Consumption (ML)2

3.03

4.86

8.88

efficiency through proactive monitoring at our primary locations around the world. We

ADJUSTMENT OF WATER CONSUMPTION BETWEENBASELINE AND 2022 (ML)

consumption of valuable drinking water.
While the water consumption footprint of a light-manufacturing and technology

believe that sound water stewardship makes our operations more resilient while
reducing any potential impacts on the communities in which we operate.
We believe that access to water and sanitation is a human right. All our employees haveaccess to clean drinking water, and we work with our community members to donate
water supplies in regions that are considered “water stressed.” We remain diligent ingathering data where possible and applying it to drive reductions in water consumption
worldwide. We regularly analyze the wastewater generated by our company to ensure it(5.85)3* In the interest of completeness and transparency, the Company has been working to capture its global water consumption
from Operations. The Company continues to improve the identification and collection of data within its organizational andoperational boundaries. Because of the size and complexity of Diebold Nixdorf, it is not always possible to obtain all necessary
information to complete all segments of the water inventory. When information cannot be obtained in a timely manner,
Diebold Nixdorf uses extrapolations to provide the most complete inventory possible. As data becomes available or when
additional water sources are identified, they will be incorporated into the inventory.
1 Megaliters (ML)2 For reporting years, 2020, 2021 and 2022, the reported data for total water consumption in megaliters per year reflects
Diebold Nixdorf offices and manufacturing facilities in the U.S., Brazil, and Germany.
3 In 2022, Diebold Nixdorf was successful in capturing water consumption data that was previously missing in 2020 and 2021.
Therefore, our total water consumption increased by 5.85 ML.

complies with all legal requirements and does not include any prohibited pollutants.

By 2025, Diebold Nixdorf’s Global Sustainability team plans to use a climate-related

We then provide the results of these analyses to supervisory authorities and engage inscenario analysis, the World Resources Institute Aqueduct Water Risks Atlas, and theopen, transparent dialogue.

World Wildlife Fund Water Risk Filter to inform Diebold Nixdorf’s water conservation

In 2020 and 2021, we had several global locations missing water consumption data in
our cloud-based resource management tool, reflecting a lower total of water
withdrawal and discharges. During the 2022 reporting period, we increased our internal
efforts to capture a higher percentage of water consumption data from our global
operations. The table below represents our progress in capturing missing data from24 | 2022 Diebold Nixdorf ESG Reportmanufacturing, offices and warehouses to establish a water consumption baseline andstrategy. Water stress increases risk for communities and businesses alike. At Diebold
Nixdorf, we strive to have increasingly positive and minimally negative impact on theworld around us.

PEOPLE(SOCIAL)Our employees are our greatest asset, and theirexpertise and passion for applying Diebold Nixdorf’s
Sustainability Principles help us address global
challenges and are critical to achieving oursustainability goals.
We have long cultivated a culture that strongly encourages employees to get involved in theircommunities, and our employees have volunteered countless hours globally over the past decade.
Diebold Nixdorf encourages its employees to perform volunteer activities in their communities by
providing paid time to its employees to volunteer up to sixteen (16) hours per year. If all employees
take advantage of this policy, DN employees will have received paid time off for volunteer hours in 2021
and 2022, representing 672,000 volunteer hours.
We are committed to ensuring our employees have a safe workplace with a goal of zero injury, incident
and health impact. Therefore, proactive management of issues relating to EHS factors is a corecomponent of our company strategy and corporate culture. We are also aware of our place in the
global community and have an increased awareness on responsible resource consumption, which has
a positive impact on waste generation and potential climate and environmental impacts and is a corecomponent of our sustainability strategy.

25 | 2022 Diebold Nixdorf ESG Reportw

EMPLOYMENTDIVERSITY, EQUITY AND INCLUSION

Diebold Nixdorf is improving the employee experience by

As a global company, we support diverse customers in

VETERANS @ DN

leveraging best practices and investing in the tools

diverse markets with diverse needs.

Recognizes the sacrifice of all Diebold
Nixdorf veterans and the families ofnecessary to develop and reward talent across ourorganization. We govern our actions by our shared values:

Diversity within our own company — whether cultural, gender, racial or other — means
bring to the table. We believe that a diverse workforce fosters innovation and growth.

AC
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Respect for and sensitivity toward each employee’s individuality is central to our culture

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U RGE

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UR VALUES
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| O

|
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| COLLABORA

we value the many different and varying perspectives and solutions that our people

|

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We have invested in our internal communications resources to better engage our
employees. We have an intranet, called The Exchange, to keep employees informed
about key changes to our business, new product launches and progress on strategicof diversity, equity and inclusion (DEI) so that we are a desirable workplace for everyone.
Diebold Nixdorf has and continues to implement non-discriminatory policies andprovides equitable healthcare and other benefits that are inclusive for all our
employees. In 2021, we launched four employee resource groups (ERGs), which arevoluntary, self-sustaining employee-led groups based on shared characteristics, social
identity or life experiences. In 2022, we also added two additional ERGs and are planning
two more in 2023. The relationships developed across these groups are mutually
beneficial for our employees and for Diebold Nixdorf. ERGs serve as a resource formembers and organizations by fostering a diverse, inclusive workplace aligned withorganizational mission, values, goals, business practices and objectives.
THE ERGS INCLUDE:

veterans. The mission of Veterans @ DN
is to recognize the sacrifice of all DN
Veterans and the families of Veterans, toattract and retain Veteran talent to DN, toassist and educate those transitioning
from military service to civilian life, and toassist in Veteran’s causes within our communities. They have about 160
members. Some of their events in 2022 included a Memorial Day virtual wall,a PTSD Awareness Virtual Walk, and a Veteran’s Day event held at our facility
in North Canton, Ohio to honor our DN Veterans.
MULTICULTURAL CONNECTIONSProvides a voice to employees who are part of underrepresented ethnic andcultural groups. The mission of Multicultural Connections is to give voice toemployees who are part of underrepresented ethnic and cultural groups at
DN by providing a safe space for sharing experiences, creating paths toinclusion, and serving as a network for employees. They have about 450

initiatives. To maintain a competitive workforce, we are evolving and enhancing how wePRIDE @ DN

members across the world. In 2022 they held a Black History Monthtrain, identify and promote key talent. Diebold Nixdorf has continually improved andRepresents the interests of LGBTQ+ employees. The mission of Pride @ DN is tocelebration to celebrate the work that Black scientists and inventors havestandardized our employee review process — encouraging regular performance reviews

cultivate a safe, positive, and inclusive environment that empowers and encourages

accomplished. They also held a Black History Month Panel for DN employees

and feedback that will set clear expectations, motivate employees, and reinforce themembers and allies through connection, community, sharing, and outreach. They haveto share their experiences and views on influential Black people.

connection between pay and performance. We expanded our global talent review

about 175 members across the world. In 2022 Pride @ DN hosted several events,

program for talent development and succession planning to go deeper into our

including meetings on How to Get Your Act Together on Diversity and Inclusion,organization below senior leadership roles. Diebold Nixdorf is committed to providing

Knowledge Hour: Pronouns Matter, a Virtual Pride Parade, a Pride Month Panelskills training and economic opportunity for our employees and in the communities

Discussion, and a Lunch and Learn with the Trevor Project.

where we operate.

26 | 2022 Diebold Nixdorf ESG Report

w

DIVERSITY, EQUITY AND INCLUSIONWOMEN @ DN

SPARKS @ DN

Aims to build a positive and supportive community for women to promote their

Provides a platform to create empowerment and connection as well as synergies for

professional and personal growth. Women @ DN’s goal is to welcome andall German-speaking employees. SPARKs @ DN is open to all German speaking DNempower women at DN by providing support, events, and education that aim toemployees and has about 180 members. Their mission is to have a platform in place tobuild a positive, supportive community of women and promote their professional

create empowerment and connection as well as synergies. They want to support

and personal growth. They have over 400 members globally and have meetings

efficiencies and stimulate knowledge exchange. They have a buddy system in place toevery month. Meeting topics in 2022 included mental health awareness,

provide employees with mentorship, and they also host community meetings andprofessional development, an internal speaker roundtable, and a networking event.

roundtable discussions. At each meeting, a “Champion” is invited to talk about a topic

workforce. These efforts will not only promote innovation and growth but will also
strengthen our relationships with customers spanning more than 100 countries withdiverse cultural, gender, racial and other profiles. We believe that our diversity
commitment delivers a benefit for society and Diebold Nixdorf because the talents andexperience of our multicultural teams, comprising members from different backgrounds,
contribute to an environment where ideas for innovative business processes and software
solutions can arise.

of interest, which may include anything from personal development to a business-

Diebold Nixdorf also earned strong marks in the Human Rights Campaign (HRC)

related topics.

Foundation’s 2022 Annual Corporate Equality Index (CEI), the nation’s foremost

PARENTS @ DN
Drive positive change by supporting and advocating for parents to build a flexible andfamily-friendly culture at DN. The mission of Parents @ DN is to improve conditions forthe working parent by removing the barriers that parents face in the workplace and theknock-on impacts these barriers may have at home. Parents @ DN drives positivechange by supporting and advocating for parents to build a flexible and family-friendly
culture here at DN. They have over 350 members across the globe. Some of their 2022
events included Mother’s Day and Father’s Day celebrations, Bring Your Kids to Work
Day, and meetings on Supporting Kids Through Stress and Raising Diversity.

27 | 2022 Diebold Nixdorf ESG Report

We are continuing to enhance our DEI initiatives to recruit, retain and promote a diverse

benchmarking survey and report measuring corporate policies and practices related to
LGBTQ+ workplace equality. As a result of our DEI efforts, we received a score of 90 out of
100 on the CEI. Our score outpaces the average score of all Fortune 500 companies
evaluated by the HRC. To date, we have already committed to our participation in the 2023
Annual CEI survey and will share those results in future reporting.

SUPPLIER DIVERSITY
We are committed to growing our supply chain and working withdiverse suppliers. Aligned with our ESG and diversity, equity andinclusion programs, Diebold Nixdorf’s Supplier Diversity Program
encourages our team members to seek out meaningful business
opportunities with suppliers who share the same commitment todiversity.
In 2021 and 2022, Diebold Nixdorf’s Supplier Diversity team launched an effort to significantly
increase the diversity of our supply chain. The most notable increase was our minority spend
from 2020 to 2022. We are committed to proactively pursuing certified diverse suppliers that can
provide competitive, high-quality goods and services in accordance with our policies and ourcustomers’ requirements. Diebold Nixdorf’s Procurement and Sourcing departments will be
reviewing existing suppliers and increasing their efforts to attract a diverse supplier base.
Diebold Nixdorf has established specific goals regarding supplier diversity and other key
partnerships. Specifically, we have set a three-year goal to increase our spend with diverse
suppliers, and as part of that investment, we will be supporting new opportunities for small andcertified diverse suppliers. Diebold Nixdorf's primary focus in the next three years is to grow its
Tier 1 diverse supplier spend. Simultaneously, Diebold Nixdorf will develop a more robust Tier 2
diverse supplier spending program. This will include elements such as Tier 1 suppliers reportingon diverse spending information relating to Tier 2 suppliers, requiring Diebold Nixdorf contracts
with Tier 1 suppliers to use diverse Tier 2 suppliers, and instituting a review of such information
through an audit process. This will enable us to accurately track Tier 2 diverse spending andengage Tier 1 suppliers to meet spending goals with Tier 2 diverse suppliers.
We are also regularly engaging with our customers’ supplier diversity teams to share bestpractices and benchmarks. For example, in 2021 and 2022 our Supplier Diversity team achieved
recognition from a key customer who has named Diebold Nixdorf as one of its Gold Suppliers, adesignation for preferred suppliers who are distinguishing themselves through excellent
performance, integrity and partnerships to serve the needs of its business and customers.

28 | 2022 Diebold Nixdorf ESG ReportL A B O R , H E A LT H A N D S A F E T Y
OPERATIONS MANAGEMENT SYSTEM
Our Operations Management System is aimed at creating
benefits for our customers while ensuring and improving
the occupational health and safety of our employees,

The entire scope of the Operations Management System covers the following:certified under the International Organization for Standardization’s ISO 14001 standard
QUALITY MANAGEMENT
Research, development, manufacturing and supply of products andsolutions for financial and retail industries, including provision of facility

protecting the environment, and defining clear rules andmanagement services and maintenance of manufacturing machinery,

instructions for managers and employees. It is based on theas well as provision and operation of security services.

requirements and recommendations of the internationallyrecognized and successful standards ISO 9001:2015 (ISO9001), ISO 14001:2015 (ISO 14001), ISO 45001:2018 (ISO45001) and ISO/ International Electrotechnical Commission

Diebold Nixdorf’s product manufacturing plants and existing assembly facilities are

ENVIRONMENTAL MANAGEMENT
Research, development, manufacturing, and supply of products andsolutions for financial and retail industries, including provision of facility
management services and maintenance of manufacturing machineryfor environmental management systems. ISO 14001 provides assurance to Diebold
Nixdorf’s management, our employees and external stakeholders that ourenvironmental impact is being measured and improved.
The Sustainability and Environmental, Health and Safety (EHS) teams and the EHS
department are responsible for supporting sustainable development and ensuring
Diebold Nixdorf’s compliance with all applicable EHS-related regulations. This
responsibility is a team effort, delivered collectively through the management activities of
our workforce around the globe. We are focused on the proactive management of issues
relating to climate change and ensuring employees are provided with information on
how they can support our sustainability goals.

(IEC) 20000-1:2018 (ISO 20000). As a global company, we

as well as generation of electrical and thermal energy for

In reference to our Operations Management System, the percentage of our workforce

are obligated to comply with international standards, andmanufacturing.

that is contract, leased or contingent labor is currently between 20-25% and will

we conduct regular audits to ensure compliance,

OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT

Depending on the certification, specific standard aspects

Operations Management System in the same way our applicable direct-hire staff would

Manufacturing and supply of products and solutions for financial andbe, and this system is audited internally as well as by external parties if external

are described for individual certified organizations within

retail industries.

certification is desired. There are no exceptions. Diebold Nixdorf hires external parties tofluctuate based on business needs. This entire population would be covered by the

manage some of our global warehouse operations, as well as hires third-party partners

the company.
SERVICE MANAGEMENT

for some field service and installation projects. While we don’t manage the employees at

Development, provision and operation of services for financial and retailthose locations or in those tasks, we recognize their activities can have an impact on our

industries, including outsourcing, IT infrastructure services andsolutions as well as application services.

29 | 2022 Diebold Nixdorf ESG Reportsuccess. As such, we do implement various levels of audits or site walkthroughs.

OCCUPATIONAL HEALTH AND SAFETY
HAZARDS, RISKS AND INCIDENTS

OCCUPATIONAL HEALTH SERVICES

On a global basis, Diebold Nixdorf has a Global Incident

employees, as well as protection of the environment

Reporting tool that allows employees to report any

and implementation of sustainability initiatives, isincident, concern and/or unsafe condition individuallycompleted under the primary global direction of theand anonymously.

Legal department.

Reports are distributed to managers and functional leaders within the Legal and Risk

Globally, our Director for Environmental, Safety and Health, who is a Certified Safety

department for review and action as necessary. On the basis of the risk assessment,

Professional, has several country-level direct staff and maintains relationships with allactions to avert danger are initiated and the effectiveness of these actions is evaluated.

designated points of contact. Our Global Sustainability Leader similarly has country-level

The result of the risk assessments, the defined actions and the result of their evaluation

liaisons and contacts to assist in the collection of data and the implementation of global

are documented in various function-based and local electronic databases. The risk

or local improvements. Professional staff are assigned responsibility for management

assessments are regularly updated, especially after legal or operational changes.

system component support, either actual completion and documentation, or direction to

For identified emerging situations, preparations are made by responding to incidents,
including first aid cases. Relevant responsible parties are included in the investigationand development of planned responses based on the identified nonconformity.
These responses would then be routed back into the risk assessment process andupdates made to the management system as needed, thus realizing a continuous
improvement cycle.
All employees also can report potential misconduct to any supervisor or manager, any
Human Resources representative, any member of the internal Ethics & Complianceteam, or the Diebold Nixdorf anonymous EthicsPoint hotline using global phone
numbers or an internet portal. Finally, all employees are protected from reprisals whenreporting incidents, hazards, risks and opportunities. All employees can also remove
themselves from work situations that pose an imminent and serious danger to their lifeor health.

30 | 2022 Diebold Nixdorf ESG Report

Guidance and direction on the safety and health of ourvarious business segments for the same. Additionally, further support is provided insome countries by shared resources in other departments or retaining local consultants.
All such resources are responsible for systems management support, including
documentation, training and investigation. All collected data is kept in the strictest
confidence and meets all global data privacy requirements.
The Global Environmental Health and Workplace Safety Policy helps to ensure Diebold
Nixdorf employees enjoy a safe workplace with a goal of zero injury, incident and healthimpact and supports our objective to provide customers with products and services thathave minimal impact on the environment and no adverse effects on public health or thecommunities where we operate. This Global Environmental Health and Safety Policy
applies to all directors, officers, contractors and employees worldwide of Diebold Nixdorf
and its subsidiaries.

Diebold Nixdorf conducts business globally in a responsible
and sustainable manner, which includes protecting theenvironment and the health and safety of our employees,
associates, customers and the communities in which we
operate. The goal of this policy is zero environmental, healthor safety incidents. All Diebold Nixdorf employees must:
Maintain a safe workplace.
Promptly alert a supervisor and appropriate Safety employee of any
environmental, health or safety hazards, incidents or concerns throughincident reporting procedures established and communicated by
Diebold Nixdorf.
Be aware of and comply with all applicable laws, regulations, applicable

EMPLOYEE TRAINING AND
PARTICIPATIONOur Global Environmental Health and Safety Policy is theoverriding policy governing our actions in the EHS space.
Particularly regarding employee participation, consultationand communication, all our employees are expected to:• COMPLY WITH ALL APPLICABLE EHS POLICIES, PROCEDURES ANDLEGAL REGULATIONS;• PROMPTLY REPORT TO SUPERVISION ALL OCCUPATIONAL INJURIES,ILLNESSES, ENVIRONMENTAL AND NEAR-MISS INCIDENTS TO
SUPERVISORS; AND• REPORT ANY UNSAFE ACTS OR CONDITIONS.

standards and Diebold Nixdorf policies, procedures, guidelines and other

Where required, country-level, formalized safety and health committees have beenrequirements for environmental, health and workplace safety.

established that meet regulatory requirements. At other locations, functional leadership

Conduct operations and activities in a way that avoids unacceptable risk tohealth, safety and the environment.
Minimize waste and pollution, promote reuse and recycling, and conserve
resources.
Remain committed to continuous improvement and EHS risk reduction.
Promptly contact a supervisor or responsible safety employee regarding
any question.

teams are in place to ensure compliance, and Diebold Nixdorf-required processes are put
into place. Employees at all appropriate levels and functions, including employee
representatives where available and necessary, are consulted and involved in development,planning, implementation, performance evaluation and improvement activities.
Occupational safety and health training around the globe is based on hazard evaluations
and risk assessments, in addition to mandatory regulatory training. Training includes bothnew hire onboarding and periodic training (as required or identified as necessary). Trainingis always provided in a native language, or if circumstances dictate, a language wellunderstood by the audience. Training varies by location and business segment or as
required by local regulation: computer-based training (CBT), face-to-face, and on-the-job
are utilized. Training is provided free of charge and during working hours or possibly after
hours with extra pay. The measurement of training effectiveness occurs by various methods
such as CBT in-line quizzes and exams or after-topic face-to-face exams. For CBT, Diebold
Nixdorf utilizes a global provider that provides content in 16 languages/dialects.

31 | 2022 Diebold Nixdorf ESG ReportPROMOTION OF EMPLOYEE HEALTH
AND WELLNESSThe design of employee benefit programs includes, in certain jurisdictions
where applicable, the following:
HEALTH PLANS: MEDICAL,DENTAL, VISIONPRESCRIPTION DRUGEMPLOYEE ASSISTANCEPROGRAM (EAP)HOLISTIC WELLNESSPROGRAMS AND SUPPORTCONSUMER TRANSPARENCYEDUCATION/TOOLFITNESS INCENTIVETELEMEDICINEPAID AND UNPAID LEAVE(VACATION/SICK)RELEVANT ALLOWANCESFAMILY CARE BENEFITSRETIREMENT BENEFITS(DC/DB)DISABILITY

LIFE INSURANCE/ASSURANCE

BUSINESS TRAVELACCIDENT

VOLUNTARY BENEFITSPARENTAL LEAVEHEALTH SAVINGS ACCOUNTFLEXIBLE BENEFIT OPTIONSDiebold Nixdorf offers employee and wellness benefits so ouremployees and their families can live healthier, happier lives.
As a global company, Diebold Nixdorf, in conjunction with country health benefit schemes,
has a wide range of plans, providers and options. Access is provided during onboarding aswell as through our intranet site, the Exchange. We offer different benefits options to fit ouremployees’ lifestyles and remind employees to make their health and wellness a priority.
Employee Assistance Programs are available around the world to help our employees deal
with daily struggles or concerns. Confidentiality is maintained by using contracted thirdparty administrator services as well as designated internal resources within our Human
Resources department. As dictated by law or contract, these benefits are also available toour contacted labor.
Diebold Nixdorf believes that employee benefits comprise an integral part of thecompany’s total reward strategy and each employee’s remuneration package. Diebold
Nixdorf places heavy emphasis on the thoughtful planning, implementation andcommunication of its employee benefits programs.

32 | 2022 Diebold Nixdorf ESG ReportWORK RELATED INJURIES
Diebold Nixdorf meets all EHS reporting, recording and notification requirements in all
our global operations. Reporting metrics and KPIs vary by country or state but include
Lost Time Case Rate (LTCR), Days Away and Restricted Duty case rate, and total
recordable case rate.
Diebold Nixdorf began capturing health and safety metrics on a global basis in 2021.
As of Dec. 31, 2022, lost time metrics are captured and currently cover three global
manufacturing locations, 23 field service operations (country level), 18 warehouse
operations (country level), and 17 repair center operations (country level). Other
considerations are for near-miss reporting and mining data from first aid cases. Our
metric collection has been designed to include all contract and leased employees forwhom we exercise day-to-day control. Diebold Nixdorf is aware of five work-related
fatalities in the past three years, three related to motorcycle incidents in India and two
related to motor vehicle incidents in Mexico. An improvement plan has been

GLOBAL DIEBOLD NIXDORF SAFETY PERFORMANCE METRICS FOR 2022
LOST TIME
CASE RATEOPERATIONSMVA/RTI
INCIDENTS1

LOST TIME TOTALINJURIES2 DAYS LOST

TOTAL
HOURS
WORKEDMANUFACTURING

0

19

158

3,192,916

1.19

FIELD SERVICE

414

137

3,933

20,602,786

1.33

WAREHOUSING

8

4

12

1,681,975

0.48

REPAIR CENTERS

0

2

8

1,065,945

0.38(CASES/100
EMPLOYEES/YEAR)3

1 MVA / RTI = Motor Vehicle Accident, Road Traffic Incident, with or without injuries unless otherwise noted, not including
commuting incidents nor incidents involving acts of nature, collision with animal or debris, cosmetic, fire, vandalism, vehicle failure,or windshield/window glass damage from the same
2 The definition of "lost time case" varies by country, some use one day or more off, others three days, etc. For the purposes of thisdata, the Lost Time Injuries listed involved at least one day off work after the day of the incident. Also, all injuries were reviewed andclassified in accordance with the US standard of care.
3 Lost Time Case Rate (LTCR) is calculated using the formula: # cases x 200,000 / Total Hours Worked. The # of lost days does notaffect the LTCR.

established specific to transportation conditions in India, as well as several Latin
America countries.
Fleet safety has become a focus for improvement. Our global fleet operations are being
measured against a best-in-class 15 element program. The self-reported (country
level) status will be audited in 2023 so that any gaps can be identified and a plan forimprovement developed.

All Reported cases are reviewed by our director of Global EHS. Cases reviewed for
detail and appropriate inquiry are directed back to the reporting person to ensure an
appropriate investigation is completed to unveil proximate causes and associatedcorrective and preventive actions, including the hierarchy of controls.
Work-related injuries and illnesses are grouped together in any reported metric or

GLOBAL DIEBOLD NIXDORF SAFETY PERFORMANCE METRICS FOR 2021
LOST TIME
CASE RATEMVA/RTI
INCIDENTS1

LOST TIME TOTALINJURIES2 DAYS LOST

TOTAL
HOURS
WORKEDMANUFACTURING

0

24

350

3,113,554

1.54

FIELD SERVICE

402

89

2,395

18,358,835

0.97

OPERATIONS(CASES/100
EMPLOYEES/YEAR)3

1 MVA / RTI = Motor Vehicle Accident, Road Traffic Incident, with or without injuries unless otherwise noted, not including
commuting incidents nor incidents involving acts of nature, collision with animal or debris, cosmetic, fire, vandalism, vehicle failure,or windshield/window glass damage from the same
2 The definition of "lost time case" varies by country, some use one day or more off, others three days, etc. For the purposes of thisdata, the Lost Time Injuries listed involved at least one day off work after the day of the incident. Also, all injuries were reviewed andclassified in accordance with the US standard of care.
3 Lost Time Case Rate (LTCR) is calculated using the formula: # cases x 200,000 / Total Hours Worked. The # of lost days does notaffect the LTCR.

33 | 2022 Diebold Nixdorf ESG Report

KPI. Work-related illnesses would represent a very small percentage of the total
cases but would include ergonomic-related cases. Diebold Nixdorf’s operations are
such that occupational disease cases related to chemical or toxic compound
exposure would be unlikely.

CUSTOMER HEALTH AND SAFETY

PRODUCT SAFETY PROVISIONS

Our products are tested for consumer safety by using

Each process is defined and documented in theexternal agencies to certify our products. The international

management system to ensure that all product safety

standard we comply to is the International Electrotechnicalinformation follows the correct channels. All standards,

Commission (IEC) standard for IEC 62368.

lessons learned, faults and findings of a technical nature are

Product safety is the top priority throughout our portfolio. We have established an
integrated management system covering the full range of product safety procedures.
This system specifies how we ensure compliance with the product safety requirements
set out in legislation and our own standards. These rules are intended to make sure thatour products operate according to their intended purpose and do not pose a risk to life,
property or the environment. We have put in place optimized and coordinated businessprocesses to control the quality and safety of all the products that we develop,
manufacture and sell.
Over the entire process chain, from drawing up an initial product concept throughdisposal or recycling, we monitor the effects of each device on health and safety and look
for potential improvements. These tasks are performed by experts from a dedicateddepartment within our manufacturing organization together with employees from
Quality Assurance and independent inspection and certification bodies. Responsibilities
for all product safety tasks are clearly defined and documented — from managementlevel all the way down to individual tests. After completion, each task is signed off by thecorresponding employee and their manager.

34 | 2022 Diebold Nixdorf ESG Report

regularly evaluated by the Approvals department.
Diebold Nixdorf has dedicated employees who can immediately log all cases of potential
damage, analyze their causes and effects, and quickly implement remedial measures..
At the same time, this helps to avoid any recurrence. Finally, all relevant data is
documented and filed by the Approvals department as prescribed by law. As part of ourinternal audit and reporting procedures, the system is regularly checked to ensure that itremains efficient and to identify any scope for ongoing improvements.
Diebold Nixdorf is focused on ensuring not only our employees’ good health and wellbeing, but also anyone who interacts with our products, including our customers, supply
chain partners and third-party contractors.

HUMAN RIGHTS
Diebold Nixdorf is committed to enhancing human rights andadhering to all global regulations regarding human rights.
Our Code of Business Ethics (COBE), which is applicable to Diebold Nixdorf employees andcontracted staff, provides a framework for how we operate ethically around the world. We

Diebold Nixdorf identifies and addresses any actual or potential adverse impacts with which we may be involved either directly or indirectly through our activities orbusiness relationships. For example, Diebold Nixdorf suppliers play a critical role in sourcing responsibly and sustainably. Diebold Nixdorf will partner with our suppliers
to drive toward the adoption of these human rights standards. Diebold Nixdorf currently directs our suppliers to abide by company policies that seek to protect humanrights, such as our policies on COBE, SCOC, and use of Conflict Minerals and Modern Slavery.

have global recruitment processes to ensure that all hiring is in line with our commitment to

We will also aid our suppliers in complying with human rights directives. In reviewing and remediating humanlabor and human rights standards. Our processes are set out in our Global Talent Acquisitionrights impacts, Diebold Nixdorf will follow certain processes, including:

Policy and all hiring, and terms and conditions offered to future employees, are overseen by a
Diebold Nixdorf Talent Acquisition partner. Likewise, all compensation and benefits offered toDiebold Nixdorf employees are overseen by our Compensation and Benefits professionals.

VERIFICATIONTRAINING

Our Modern Slavery, Global Human Rights and Global Diversity, Inclusion and Sensitivity

Performing due diligence on operations and suppliers’ operations toProviding appropriate training to employees andconfirm compliance with this policy and related policies. Whensuppliers regarding this policy and other policies related

onboarding new suppliers or entering new business partnerships

to human rights.

policies formalize Diebold Nixdorf’s well-established efforts and continuing commitment tosupport the human rights of all people, consistent with the UN Guiding Principles on Businessand Human Rights (UN Guiding Principles). These policies are only part of Diebold Nixdorf’s
responsible and sustainable business practices in our own operations and throughout our
supply chain and value chain.

and when operating in countries where there is a higher risk ofhuman rights abuses, Diebold Nixdorf aims to perform additional
due diligence to assess risks and address those risks.

Our commitment is based upon the fundamental rights and standards of treatment
recognized by the majority of businesses, governments and individuals in the world as set
forth in the Universal Declaration of Human Rights, the International Covenant on Civil and

AUDITING

TRACKING

Political Rights, the International Covenant on Economic, Social and Cultural Rights, theConducting periodic audits of our higher risk suppliers to evaluate

In the future, tracking and reporting our audit findings

Organization for Economic Co-operation and Development (OECD) Guidelines forcompliance with this policy and in the future, related human rights policies.

to our stakeholders, including how impacts or negative

Multinational Enterprises, and the International Labor Organization’s Declaration on

audit findings will be addressed.

Fundamental Principles and Rights at Work. In addition, the UN Guiding Principles sets forth,among other things, a company’s responsibility to respect human rights and a company’s
joint responsibility with governments to correct and remedy adverse human rights impacts
when they occur. In accordance with UN Guiding Principles, Diebold Nixdorf is establishingthese frameworks, which are appropriate to the company’s size, business, operational
impacts and circumstances.

35 | 2022 Diebold Nixdorf ESG Report

COMMUNICATING
Proactively communicating with our employees, suppliers, contractors and external stakeholders affected by Diebold Nixdorf activities oroperations regarding human rights issues.

USE OF CONFLICT MINERALS
If Diebold Nixdorf determines a supplier is not compliant with this policy or a related

Annually, we conduct due diligence on our supply chain tohuman rights policy, Diebold Nixdorf will engage with the supplier about remedying

enhance transparency and identify the country and smelter

the non-compliance. If after a reasonable period, the supplier is unable or unwilling to becompliant with Diebold Nixdorf’s policies, we will discuss with the relevant stakeholders

or refiner of origin of the conflict minerals that may be used

whether to end our relationship with the supplier.

in our products.

At Diebold Nixdorf, we recognize everyone’s dignity and equality wherever they are in the

Conflict minerals are defined as columbite-tantalite (tantalum ore), cassiterite (tin ore),world. We strive to respect and promote human rights in accordance with local andgold, wolframite (tungsten ore) or their derivatives (tantalum, tin, tungsten and gold).

international standards, including the UN Guiding Principles. Our goal is to help increase

Suppliers must participate in Diebold Nixdorf’s due diligence processes, provide complete

the enjoyment of human rights within the communities in which we operate. We provide

and accurate information when requested, and perform similar due diligence on their own

fair working conditions and expect our suppliers and business partners to do the same.

supply chains.

No form of modern slavery is acceptable within Diebold Nixdorf or within companies thatwork with or for us.

Diebold Nixdorf’s due diligence process was designed to conform, in all material respects,
with the framework in the OECD Due Diligence Guidance for Responsible Supply Chains of

All our employees and contingent workers are required to complete online COBE

Minerals from Conflict-Affected and High-Risk Areas, Third Edition, 2016, and the related

training upon joining the company and annually thereafter. This includes signing and

Supplements for tin, tantalum, tungsten and for gold, as it relates to Diebold Nixdorf’s

agreeing to comply with our COBE Policy. In 2021, we included a module on modern

position in the supply chain as a “downstream” purchaser.

slavery as part of our COBE training. We also intend to introduce more focused training on
modern slavery to our Procurement and Supply Chain teams to help them spot the signsof forced labor and identify where to report concerns. Our aim is to share practical casestudies and demonstrate the day-to-day steps to prevent modern slavery in our businessand supply chain.

Diebold Nixdorf’s objective is to eliminate conflict minerals from its supply chain that
directly or indirectly finance or benefit armed groups in the Democratic Republic of theCongo (DRC) or adjoining countries. While we do not ban ethically sourced minerals fromthe DRC and adjoining countries, our suppliers are expected to share these objectives.
Diebold Nixdorf identified the potential use of certain necessary minerals (i.e., gold,
columbite-tantalite (coltan), cassiterite, wolframite and their derivatives, which are limited
to tantalum, tin and tungsten) in the production of Diebold Nixdorf-manufactured orcontracted-to-manufacture products. Therefore, for the reporting period, a good faith,reasonable country of origin inquiry was undertaken to determine if any of the necessary
Conflict Minerals contained in our products originated in the DRC, an adjoining country, orcame from recycled or scrap sources. Our Conflict Minerals Report is filed annually with
the SEC and can be accessed at our Investor Relations website, http://investors.
dieboldnixdorf.com.

36 | 2022 Diebold Nixdorf ESG Report

GIVING BACK TO THE COMMUNITY
As a global company with a presence in more than 100

Our charitable giving philosophy requires that disbursements to nonprofit organizations"Operation HOPE is proud to be a long-term partner ofcountries, we take our role as a community leader seriously.

meet the following criteria:

Diebold Nixdorf. DN is one of the key partners we can countOur impact on local communities is very important to us.

OUR SOCIAL IMPACT
Each year, our employees give back to their communities
and support countless nonprofit organizations whose
missions align with our values and whose work enhances thequality of life for people in need.
We are excited to share that starting in 2021, Diebold Nixdorf began offering a new
employee benefit to encourage and support employees as they give back to theircommunities or favorite charities. Whether participating in a Diebold Nixdorfsponsored event or contributing to a cause that is important to our local communities,
all employees have 16 hours of volunteer paid time off per year. Volunteerism is core to
our ESG program, and we believe there is no better way to show our commitment thanby making it easier than ever for employees to give back.
In addition to supporting our employees and their ambitions to volunteer in their local
communities, we have two charitable giving groups, The Diebold Nixdorf Foundationand the Diebold Nixdorf Employee Charitable Fund.

• THE ORGANIZATION’S MISSION ALIGNS WITH OUR COMPANY

on to help scale our mission of providing Economic

VALUES, AS EXPRESSED ON OUR WEBSITE UNDER WHO WE ARE

Opportunity for All. Over the last 7 years, Diebold Nixdorf's

AND IN OUR COBE.

support has been critical to our growth in becoming the• THE ORGANIZATION’S WORK ENHANCES THE QUALITY OF LIFE FORPEOPLE IN NEED IN THE COMMUNITIES IN WHICH WE OPERATE AND
DO BUSINESS GLOBALLY.
• THE ORGANIZATION ENCOURAGES AND SUPPORTS OUR EMPLOYEES’nation's largest financial literacy, financial coaching, andfinancial inclusion organization for the underserved"—Jason Schraub, Senior Vice President, Operation HOPE

INVOLVEMENT.
The Diebold Nixdorf Foundation and the Diebold Nixdorf Employee Charitable FundWith water, clean air and a livable climate becoming

contributed a significant amount of funding to several nonprofit organizations in 2022.

increasingly compromised, we were pleased to announce

The Diebold Nixdorf Foundation partners with nonprofit organizations such as Habitatfor Humanity, The Arbor Day Foundation and Doctors Without Borders on communityand environmental projects. Diebold Nixdorf’s giving groups provided $417,500 to 45

that the Diebold Nixdorf Foundation donated $15,000 to theArbor Day Foundation in 2021 and 2022 respectively.

nonprofit organizations across the U.S. that desperately needed funding.

This donation represents our continued commitment to supporting tree-planting

In addition, as part of our commitment to help promote financial inclusion and literacy

initiatives with the Arbor Day Foundation and other organizations around the world

for underserved communities around the world, the Diebold Nixdorf Foundation has

through employee volunteer efforts. Combined with the most recent donation, DN has

committed $785,000 to expand financial literacy in underserved populations withplanted more than 30,000 trees. Previously, a long-standing provider of thermal receipt

Operation HOPE from 2017 through 2024. These efforts provide training and access topaper for Diebold Nixdorf products supported the planting of one new tree for every 115

financial products and services to consumers who live in rural locations or regions

pounds of paper purchased, and we’ve planted more than 6,500 trees through thiswithout the structures of a modern economy. Together with Operation HOPE, we arepartnership since 2020 to offset those used to produce the receipt paper. While the tree

working to create a world where no one is excluded from the global financial system.

planting credit program is no longer active, we are working with several other partners
to sustainably source paper for our products and operations. Our paper suppliers recycle
100% of the paper manufacturing by-products/waste. This includes the paper scrap andtrim lose, cardboard cores and corrugated cartons.

37 | 2022 Diebold Nixdorf ESG Reportw

COMMUNITY ENGAGEMENT
Supporting our local communities has always been an•con Jesus,” where everyone ate, played games, and watched religious stories

important part of how we uphold our company values. Our

performed with puppets.

employees continue to make it a priority to give back to thosein need and show us how we can use our values outside of the

On Children’s Day in Brazil, one employee volunteered at an event called “Café•Another employee in Brazil volunteered at the Book Fair to raise funds todistribute food to those in need in their community.

workplace to make a positive difference in our communities.
Throughout the long history of our company, our passionate employees have exemplified

GERMANY

our culture and values as leaders in their communities — as seen in these 2022•

examples of employees giving back:
UNITED STATES••

companies presented their sustainability ideas and initiatives. Our DN Energy

where they help volunteer and educate their community in sustainable practices.

roof, photovoltaic system, and battery charging stations.

Employees in the U.S. volunteered to assist with water quality testing in waterways

Another U.S. employee braided old t-shirts to create dog toys and donated them to the

BRAZIL•

Our team in Manaus showed their support for Suicide Prevention Month in September.

•

An employee in Brazil started a garden on the roof of their home to feed their family
as well as their neighbors.
In Sao Paulo, Brazil, an employee helped teach free music lessons to local children
with the help of instrument donations by the local church.

•

and their families and an exhibition on sustainable action, where DN partner
Scouts presented on the green roof project, including a guided tour of the green

Humane Society. Our colleague then taught friends and neighbors how to do it, too!

•and environmental action. This included a campus cleanup with DN employees

A group of DN employees are proud members of their local community Task Force,near the Cuyahoga River to ensure a healthy watershed.
•

Our team in Paderborn, Germany, held a two-day event focused on sustainability

An employee in Brazil collected rainwater in barrels to use for washing their clothes.

38 | 2022 Diebold Nixdorf ESG Report

w

SOUTH AFRICA•Our South Africa team is constantly giving back to the community. One

MEXICO•

example is the yearly donation of tablets and science equipment to local
schools and classrooms in need.

charity for those in need.
•

Our team in Pilsen, Czech Republic, held a Charity Breakfast where they raised•

Our office in Pilsen, Czech Republic, welcomed Robotics Camp children into
their facility to let them play various roles, including service technicians andsoftware developers. They also showed them the life cycle of an ATM and

COLUMBIA••

The team also learned how to properly plant trees from digging holes to

COSTA RICA

watering. They planted over 20 mature fruit trees!

•

DN employees regularly participate in blood donation at the University
Hospital in Pilsen.

•

The Pilsen team collected and donated material aid for Ukraine refugees
through Charity Czech Republic.

NETHERLANDS•In Columbia, a DN employee started a recycling campaign within their neighborhoodin order to reduce waste from the community.

explained what it’s like to work those roles at DN.
•

Mexico team members helped collect food for the ministry of Sao Marcos Evangelist
Parish as well as person hygiene products for the unhoused.

18,104 CZK or $823 for the Bone Marrow Transplant Foundation.
•

Employee in Mexico donated toys and candy to lower income children for Día Del Niño
in Chihuahua.

CZECH REPUBLIC•

Our employees in Queretaro, Mexico, donated clothing, shoes, and blankets to a local

DN Utrecht, Netherlands, welcomed 40 students from Niels Brock BusinessCollege Copenhagen to learn about DN solutions, success stories and futureproof visions in Banking and Retail.

39 | 2022 Diebold Nixdorf ESG Report

Our Costa Rica team participated in a Christmas party for at-risk children in the area.

PERFORMANCE(GOVERNANCE)

Diebold Nixdorf’s commitment to ESG starts with our
executive leadership team and this care andaccountability extends to every employee, customer,
contractor and vendor.
We continually assess ourselves to ensure adherence to best-in-class practices in corporate
governance at the Board of Directors and leadership levels, and to emphasize our never-ending
commitment to maximizing shareholder value and caring for our many stakeholders.
Our ESG program includes regular monitoring and reporting mechanisms to set challenging metrics
and targets, to monitor our success against these targets, and to evolve our initiatives as the worldcontinues to evolve. Our ESG commitment includes operating our company with integrity and thehighest ethics, giving back to our local communities, promoting DEI, empowering our employees andprotecting the environment. We are also committed to maintaining the highest levels of data security,
safeguarding the privacy of our clients and increasing the accessibility and inclusivity of the global
financial system for everyone.

40 | 2022 Diebold Nixdorf ESG Report

SUSTAINABILITY MANAGEMENT
We established a Global Sustainability Council which comprises cross-functional

At the Board level, we follow best practices in corporate governance through ourleaders who function as Sustainability Liaisons across Diebold Nixdorf.

review and refreshment process. Our Governance Committee receives updates fromAt the executive level, the Sustainability Council oversees our sustainability andour ELT and provides feedback on all aspects of our governance work, including in

ESG strategies, policies and programs. The Council also reports progress on KPIs

the areas of enterprise risk management and sustainability.

and other developments directly to the ELT at these meetings. Elizabeth (Lisa)

Information on the Board of Directors, its committees, committee charters andRadigan, Diebold Nixdorf Executive Vice President and Chief Legal Officer, oversees
ESG efforts.
Our ELT provides updates to the Governance Committee of the Board of Directors,
which is the board committee responsible for the oversight of ESG matters at
Diebold Nixdorf.
With guidance and resources provided by leadership, our managers and supervisors
are responsible for implementing our ESG procedures, providing training toemployees on sustainability and ESG initiatives, soliciting feedback on our ESG
program, and leading by example.
Diebold Nixdorf’s Global Environmental and Sustainability manager collaborates
with Sustainability Liaisons in countries where Diebold Nixdorf’s operations andemployees reside. Our Liaisons provide the link between the local organizationand the centralized Sustainability program. The Sustainability, EHS, Human
Resources, and Legal teams continuously refine and communicate sustainability
and ESG policies and guidelines, facilitate reviews of the sustainability and ESG
status for Diebold Nixdorf operations, establish internal sustainability goals, anddevelop guidelines with a focus on minimizing Diebold Nixdorf’s environmental

committee composition can be found on our Investor Relations website and within
Diebold Nixdorf’s 2023 Proxy Statement.
Diebold Nixdorf’s Corporate Governance Guidelines are also available on our Investor
Relations website, http://investors.dieboldnixdorf.com, which provides information on
the process for nominating new directors. approved a process for handlingcommunications we receive that are addressed to nonemployee members of theBoard. Under that process, the Corporate Secretary will review all such
communications and determine whether communications require immediate
attention. The Corporate Secretary will forward communications or a summary ofcommunications to the appropriate director or directors.
Diebold Nixdorf’s Board of Directors provides a process for shareholders to sendcommunications to the Board. Shareholders and interested parties may
communicate with our Audit, Board Governance, and People and Compensation
Committee chairs by sending an email to our non-employee directors as a group atboardlogistics@dieboldnixdorf.com. Communications may also be directed in writing
to such person or group at Diebold Nixdorf, Incorporated, Attention: Corporate
Secretary, 50 Executive Parkway, PO Box 2520, Hudson, Ohio 44235-0020. The

impact and CO2 emissions.

independent members of the Board have approved a process for handling

STAKEHOLDER ENGAGEMENT

Board. Under that process, the Corporate Secretary will review all such

We engage throughout the year with our stakeholders to hear and understandattention. The Corporate Secretary will forward communications or a summary ofdifferent perspectives on our progress regarding the company’s strategic initiatives
and developments in ESG.

41 | 2022 Diebold Nixdorf ESG Reportcommunications we receive that are addressed to nonemployee members of thecommunications and determine whether communications require immediate
communications to the appropriate director or directors.

AUDIT AND RISK OVERSIGHT

whenever a potential risk arises, and include such risks in our tracking of

The Board and its committees actively engage in reviewing

escalated to our President and Chief Executive Officer, Chief Financial Officer,

risk management, including potential substantive impacts tothe business to establish an appropriate risk tolerance. The
Board oversees the risk strategy and effectiveness; however,enterprise risks as part of the company’s ERM program. These discussions are
Corporate Controller, Chief Legal Officer, Chief Ethics and Compliance Officer, Chief
People Officer, and/or Chief Information Security Officer, Vice President of Internal
Audit and other vice presidents of our various divisions and regions, as appropriate,with open lines of communication among them, the various committees of the

management is responsible for identifying risks inherent inBoard and the entire Board.

Diebold Nixdorf, as well as implementing and supervising

We believe that the Board’s approach and continued evaluation of its risk oversight,

day-to-day risk management.

as described above, enhances its ability to assess the various risks, make informed

Accordingly, the Board and the appropriate committees receive regular reports fromsenior management on areas of material risk to Diebold Nixdorf, including customer,
operational, financial, strategic, compliance, cybersecurity, competitive, reputational,
and legal and regulatory risks. The Board also meets with senior management as
part of each Board meeting, and more frequently as needed, to discuss strategicplanning, including the key risks inherent in our short and long-term strategies.
Senior management then provides the Board with periodic updates throughout theyear with respect to these strategic initiatives and the impact and management ofthese key risks. Management has presented top risks to the Board to review andevaluate the appropriate level of risk appetite for the various risks faced by thecompany. In addition, each Board committee is responsible for evaluating certain
risks within its area of responsibility and overseeing the management of such risks.
The entire Board is then informed about such risks and management’s response toeach risk through regular committee reports delivered by the committee chairs.
Our People and Compensation Committee performs an annual compensation risk
assessment, and we believe that our compensation practices are not reasonably
likely to have a material adverse effect on the company. We also have robust internal
dialogue among our operations, information security, technology, finance,compliance, treasury, tax, legal and internal audit departments, among others,

42 | 2022 Diebold Nixdorf ESG Reportcost-benefit decisions and approach emerging risks in a proactive manner for thecompany. We also believe that our Board leadership structure complements ourrisk management structure because it allows our independent directors to exercise
effective oversight of the actions of management in identifying risks andimplementing effective risk management policies and controls.

CLIMATE-RELATED RISKSAND OPPORTUNITIESOperations management

Fleet management

Embracing energy conservation

Deploying telematics

through technology improvements

technology into our service fleet

including initiatives such as

vehicles to monitor and control

installing energy efficiency LED

fuel consumption, improve

related risks and opportunities. The identification andlighting, installing new high-routing and manage speeding

assessment of climate-related risks and opportunities are

efficient HVAC systems, integrating

and idling.

The Global Sustainability Council and EHS organization
reviews issues, strategy and performance related to climate-based on the impact they may present to Diebold Nixdorf
operations and supply chain.
This assessment includes climate-related physical, regulatory and reputational risk
exposures and market access issues related to product material or energy efficiency

building management systems,
and identifying opportunities toprovide employees with access to
EVC and electric bicycle charging
stations at office locations.

Product waste
management
Recycling parts through the
product and material recycling
and recovery process forstandards and regulations in the ERM processes for risk identification andcritical components throughassessment. Through the ERM program, the risks and opportunities are monitored
and assessed regularly. This strategy continues to build and improve the sustainability

Resource management

Diebold Nixdorf's Productculture at Diebold Nixdorf.

Enhancing our global cloud-Stewardship Program.

Climate-related risks and opportunities are managed as part of our strategy for
reducing GHG emissions and our environmental footprint. When considering Diebold
Nixdorf operations, responsible resource consumption is a core component of ourclimate action strategy. The outcome of our climate-related analysis allows Diebold
Nixdorf to prioritize projects throughout the organization consisting of the following
climate focus areas:

based tracking and monitoring
platform to identify opportunities
to reduce carbon emissions andutility consumption, such as
reviewing the renewable energy
sourcing potential at Diebold
Nixdorf locations.

Business travel
management
Supporting a flexible work
environment with virtual
workplaces and telepresence
conference rooms, which
reduces the global footprint ofboth employee commuting andbusiness travel.

43 | 2022 Diebold Nixdorf ESG Reportw

T H E A R E AS O F FO C U S A R E :CODE OF BUSINESS ETHICS
Making good and ethical decisions is the foundation of how
we do business. At Diebold Nixdorf, we make sure to
conduct our business and serve our customers as efficiently,
creatively and professionally as possible, according to theDiebold Nixdorf
Business Partners

Confidentiality

Customer Interactions

We protect confidential

We treat customers fairly andWe value collaboration and engage

organization information.

with respect.

Work Environment

Sustainability

in proper transactions with business
partners around the world.

highest standards of ethics and transparency.
Our Code of Business Ethics (COBE) applies to all our subsidiaries and affiliates, to all
Diebold Nixdorf’s directors, officers, employees, agents, contingent workers andcontractors, and to all our activities. The COBE requires compliance with allapplicable laws. In addition, we expect our suppliers, distributors, customers andWe maintain a respectful

Anti-Corruption

work environment.

We do not permit or tolerate any
improper payments of any kind.

We are committed to sustainable
development and protecting
the environment.

Human Rights
We recognize everyone’s dignity

Health and Safety

other business partners to act ethically and in a manner consistent with our COBE.

Global Trade, Import,
and Export

and equality wherever they are in

We are committed to a safe

the world and actively work toworking environment.

ETHICS AND INTEGRITY

We diligently follow international

ensure our supply chain is free

trade laws.

from any forms of modern slavery.

Non-Retaliation andReporting

Financial Data

Fair Competition

We expect our employees

We carefully prepare our

We vigorously compete forand partners to reportbusiness and financial results.

all business.

wrongdoing and never retaliate

All our directors, executive officers and employees are required to comply with certain
policies and protocols concerning business ethics and conduct as provided in our
COBE, which ties our core values to the ethical principles that guide our businessdecisions. The COBE also provides clear information on the resources available fordirectors, executive officers and employees to ask questions and report unethicalbehavior. All members of the Board have received training specific to the COBE,
which applies to us and all our domestic and international affiliates and subsidiaries.
Diebold Nixdorf's focus areas within the COBE are more than words on a page.

Data Privacy
We safeguard personal

provide a framework that enables operational excellence, encourages global
consistency, empowers a keen focus on customers, protects our people and data, andhelps our company maintain a healthy, safe environment where our employees cando their best work.

44 | 2022 Diebold Nixdorf ESG Report

We avoid conflicts of interest.

information.

Intellectual Property

They are the foundation on which we continuously build our company’s reputation forbeing ethical, trusted and accountable — both to ourselves and our customers. They

Conflicts of Interest

Information andCybersecurity
We protect our confidential
information, electronic devices,and systems.

We protect our ideas.

for good-faith reporting.

Investigations
We will fully investigate any
suspected violations and all
employees are expected tocooperate and to provide

Diebold Nixdorf
Property

complete and truthful

Our property is only used forany investigation.

Company purposes.

information in connection with

CYBERSECURITY AND DATA PRIVACY
Being recognized as a security-driven company is nothing
new for Diebold Nixdorf. We started out making safes andphysical security equipment, and security is intertwined inour roots as a security solutions provider for more than 160
years. A lot has changed in that time, however.
Threats are evolving much more quickly than in decades past, and in today’sconnected world, agility is the key to keeping people, processes and technology

Diebold Nixdorf’s Information Security Policies require all employees to escalate all
incidents that may lead to a data breach immediately to our Information Security

Suite worldwide to protect self-service terminals, POS devices, operating systems

department, which is equipped to arrange for further investigation, evaluate the facts

and customer data against complex threats, and we are offering Managed Security

and provide the appropriate notification and response. In addition, for each new

Services through which we personally ensure our customers’ connected networks

supplier of software to Diebold Nixdorf, a mandatory Vendor Risk Assessment must be

remain secure.

completed to identify and prevent potential risks upfront. All software deliverables
retrieved from external sources and suppliers need to pass an inbound and outboundanti-malware scans to avoid propagation of malware to Diebold Nixdorf.

systems safe. Today, we are a strategic and highly collaborative end-to-end providerof services, software, hardware and cybersecurity.
The emerging self-service threat landscape continues to evolve. The attacks andmethods criminals employ vary widely and can be extremely complex as we continue

DIEBOLD NIXDORF’S SECURITY
COMMITMENT

to see threats migrate from one region to another. At Diebold Nixdorf, we continuously

We will continue to redefine and develop technologies thattrack and investigate reported threats to better understand and adapt solutions toaddress ever-evolving security threats against banking andfight emerging attacks in three categories: Cyber, Data and Physical.
Diebold Nixdorf knows that security is always top-of-mind for our customers,
especially for some of the world's largest financial institutions and retailers. Our
devices and software must be not only accurate and easy to use, but also protected

retail systems, payment devices and equipment, and critical IT
networks.
• We have more than 3,000 patents in the industry and are continually assessing ourfrom attempted malicious or fraudulent activity. Security and protecting ouraggregate portfolio defense posture to ensure we deliver best-of-breed protection

customers from threats are at the forefront of our focus. To keep up, ourand monitoring technology across our self-service systems.

cybersecurity defenses must evolve just as quickly as attack vectors, and that is why
we are continuously renewing our commitment to being the best possible security
partner for our customers. We want to ensure that our customers have the insights,
tools and solutions they need to secure assets, data and consumers’ trust both today
and tomorrow.

45 | 2022 Diebold Nixdorf ESG Report• We are deploying our tightly integrated multi-vendor Vynamic® Security Software• Solutions — such as the ActivEdge® Secure Card Reader, the market-leading anti-

skimming technology, and the most secure payment and PIN-entry devices in theworld developed by our cryptographic design manufacturing team — are negating
historically troublesome attack vectors across the globe.

Diebold Nixdorf proactively tracks regulatory initiatives and global security trends,
collaborating with security agencies to help customers protect themselves against

Diebold Nixdorf has always recommended a layered security approach as themost effective means to establish trust and deter security threats, and we are
ensuring our customer’s defensive measures work together seamlessly.

potential threats.
• We are working hand-in-hand with the Federal Criminal Police Office of Germany,

U.S. Federal Bureau of Investigation, U.S. Secret Service and other security agencies
across the globe to monitor global events and anticipate migration threats andtrends.
• We are proud to have founded the ATM Security Industry Association and have beena loyal supporter for more than 20 years. Our engagement with the ATM Security
Industry Association ensures the ongoing and perpetual examination of security
threats and necessary standards. We are also spearheading critical industry
initiatives with ATMIA and actively participate with the industry’s standards bodies Payment Card Industry (PCI), Europay, MasterCard and Visa (EMV), and the

Our systems are designed using a ZeroOur engineering methodology integrates

Through a strategic alliance with a leading

Trust model that limits access, enforces

assurance into every dimension,

artificial intelligence company, we areauthentication and requires encryption as aapplication and process. This trust begins

harnessing the power of machine learning

standard to protect vital system data acrossin the product design process, isand big data analytics to thwart unknown• We provide customers and non-customers the ability to subscribe to near real-time

the security architecture from the physicalembedded in manufacturing andthreats, enhance our risk detection

security alerts that monitor the global landscape and provide recommendations on

to the digital.

ultimately is founded in every system fromcapabilities and strengthen our end-to-end

the host to the user interface to thesecurity portfolio.

communications, software and hardware
components.

European Committee for Standardization (CEN) — to help guide future security
standards, initiatives, and technologies.

how to increase an organization's security posture against potential threats.
DN’s Vynamic Security suite offers industry-leading security against the widest variety
of attack vectors. It uses a full-stack security model that provides unparalleled security,
including protection against malicious insider for ATMs, POS, and other self-service
terminals. Vynamic Security recognizes not only known threats, but also protects fromzero-day threats. Our security researchers are constantly scanning the ever-evolving
threat landscape and building new capabilities within our products to protect and makethese self-service devices more resilient.

Diebold Nixdorf takes data privacy seriously. We understand that protecting thepersonal information of our customers and our employees is critical to our business.
We firmly believe in a global approach to data privacy that covers all countries inwhich we operate. Our Global Privacy policies can be found on our website:
https://www.dieboldnixdorf.com/en-us/privacy-policy/global-privacy-notice.
46 | 2022 Diebold Nixdorf ESG Report

Finding software solutions to prevent these schemes in a dynamic environment ischallenging but rewarding for our developers, who are creating innovative ways to
defend ATMs and ensure they remain protected. Security is in Diebold Nixdorf’s DNA.
Our commitment to cybersecurity is just one of the many reasons Diebold Nixdorf
remains an industry leader in ATM security – something our customers demand, andconsumers expect.

C O L L A B O R AT I O N W I T H S U P P L I E R S
Diebold Nixdorf suppliers represent an extension of ourcompany, and all Diebold Nixdorf suppliers must adhere to allapplicable laws, regardless of jurisdiction.
We also expect suppliers to promote diversity and good corporate citizenship andrespect human rights. Additionally, we ask that all suppliers meet and exceed
environmental, health and safety standards and support a sustainable and transparent
supply chain, including responsible mineral sourcing practices. Compliance with our
Supplier Code of Conduct (SCOC) is incumbent on our suppliers. We have set socioenvironmental expectations for our suppliers, including a ban on the use of forced orbonded labor and child labor in our Modern Slavery Policy.

We believe the risk of human rights violations and adverse environmental impacts in

In direct procurement (suppliers that deliver components for our products to the

our direct supply chain is also low, but we recognize that the risks of human rights andmanufacturing locations), we have further evaluations in place. Annually we carry out

environmental violation may be greater further up our supply chain despite thedue diligence to ensure that conflict minerals are not used in our supply chain byprocesses and procedures in place because DN does not directly control thoseseeking reassurances from those direct suppliers where we perceive there may be aoperations. We therefore conduct due diligence to mitigate these risks.

greater risk. We are also requiring suppliers which we perceive to be in a higher risk

PROCUREMENT PRACTICES IN
SUPPLY CHAIN

category in respect of human rights and the environment to complete an enhanced due
diligence questionnaire. If it is determined that there is a risk that the activities of our
suppliers are causing or contributing to negative human rights or environmental
impacts, we have a process in place to assess, modify, stop and/or correct the activity.

All our potential new suppliers are compliance screened before being accepted as aAlso, nearly all Diebold Nixdorf direct suppliers have a signed Master Purchasesupplier. This screening requires information about our suppliers’ ethics programs andAgreement in place.

Annually we publish a Statement for UK Modern Slavery Act, California Transparency inincludes questions on data privacy, modern slavery and diversity, and ensures they

Supply Chain Act and the German Act on Corporate Due Diligence Obligations in Supply

either sign an agreement to comply with our Code of Business Ethics and all relevant

Chains, which sets out our commitments in this area and describes our activities.

policies and procedures or that they demonstrate they have equivalent policies in place.

We recognize that modern slavery, the respect of human rights and the respect for our

As part of that screening process, the supplier must answer questions about the use ofplanet are growing issues throughout the world. We are continuing to take steps toforced labor in its operations. We also ask suppliers whether they disclose ESG or

maintain and monitor our operations and supply chain to ensure that our products andSustainability information to a third-party organization, and whether they are willing tosolutions are created in an environment that respects human rights and promotes

complete an ESG survey managed by Diebold Nixdorf. If the supplier responds in a way

sustainability. There is no place for slavery; human trafficking; servitude and forced orthat alerts us to a potential risk, then enhanced due diligence would take place. For

compulsory labor in our supply chain.

certain suppliers that are perceived as strategic or higher risk we also carry out audits.

We consider the risk of modern slavery within our own operations to be low as most of

Diebold Nixdorf’s suppliers are evaluated regularly. The results are considered in theour people are highly skilled, and we have standardized global recruitment policies thatdevelopment of departmental strategy and risk management. As part of supplier

we monitor carefully. Diebold Nixdorf manufactures banking and retail hardware at ourmanagement, we foster the supplier-customer relationship globally and develop it

Chris Sikora

Michael Jacobsen, APR

own facilities in the U.S., Germany and Brazil, and at our joint venture facilities in China

further in accordance with our mission of ensuring high quality. Regular performance

Vice President, Investor Relations

Sr. Director, Corporate Communications

and using a contract manufacturer in India. We use global supply chain resources toreviews with strategic suppliers help improve the supply process continuously in a spirit+1 330-490-4242+1 330-490-3796

provide raw materials and components. In our own facilities, we adhere to laborof partnership and with an eye to making it best-in-class. By embedding sustainability

Email: christopher.sikora@dieboldnixdorf.com

Email: michael.jacobsen@dieboldnixdorf.com

standards, and we work with our joint venture partner and contract manufacturer topractices and principles throughout our supply chain, we are building a strong

ensure they do the same.

community within and outside our organization. This strong linkage between Diebold
Nixdorf and our partners creates a chain reaction of sustainable action.

47 | 2022 Diebold Nixdorf ESG Report

The specific policies can also be found on the Diebold Nixdorf website for suppliers,
along with our global terms and conditions, https://www.dieboldnixdorf.com/en-us/
support/supplier-information.

CONTACT DIEBOLD NIXDORF
We’d like to thank all our stakeholders for reading this report and learning more about
Diebold Nixdorf’s ESG program. We strive for continuous engagement with our
stakeholders and look forward to your suggestions and feedback. Please contact us at
Sustainability@dieboldnixdorf.com. Investors, financial analysts and media may contact
the following at the corporate address:

w

OUR GLOBAL COMMITMENTS
We are committed to achieving the standards set forth
by the global community and supporting our customers
to achieve their sustainability goals.
Our commitment is based upon the fundamental framework and standards
recognized globally by a majority of businesses and governments as set forth in
the United Nations (UN) Framework Convention on Climate Change, the UN
2030 Agenda for Sustainable Development and the Sustainable Development

SDG 1 (NO POVERTY):
Beginning in 2017, we began a partnership with Operation HOPE, a

Diebold Nixdorf and our employees are actively involved in our

underserved populations throughout the U.S. and in South Africa

communities. The nature of this commitment and the projects

through financial education and empowerment. We continue to support

supported depend on local needs. For example, Diebold Nixdorf

Operation Hope’s mission through multi-year donations from theemployees worldwide organize fundraiser campaigns and volunteer

Diebold Nixdorf Foundation. In addition, as our customers continue toprojects. By interacting and supporting our local communities, we are

expand into new markets, our products and services help to provide

promoting well-being for people of all ages and positively influencing

financial inclusion and accessibility to the unbanked and underbanked

the social side of climate action. SDG 3 is further supported by our

populations of the world by providing access to cash and financial

Waste Management and Global Sustainability Policies.

institutions in globally underserved markets.

practice every day.

SDG 5 & 10 (GENDER EQUALITY; REDUCED INEQUALITIES):The Sustainable Development Goals (SDGs) are a series of interlinked goals

We are dedicated to ensuring that no one is disadvantaged, privileged,

more just world with more sustainable economic and environmental practices by2030.The goals are ambitious and will only succeed through the combined effortsof government, business and civil society. Diebold Nixdorf supports the SDGs,
and recognizing the importance of the goals, we have linked our priority areas tothem. We have prioritized several goals that most align with our business andwhere we can make a positive impact around the world.
We are committed to making a difference for the environment and the global

BEING; QUALITY EDUCATION):

501(c)3 non-profit, which supports expanding economic opportunity toGoals (SDGs), and the UN Global Compact. We put this responsibility into

adopted by UN member states in 2015. These goals focus on creating a fairer,

SDG 2, 3 & 4 (ZERO HUNGER; GOOD HEALTH & WELL-

harassed or marginalized because of gender, descent, ethnic origin,

SDG 12, 14 & 15 (RESPONSIBLE PRODUCTION &sexual orientation, skin color, belief, disability or age. The dignity of each

CONSUMPTION; LIFE BELOW WATER; LIFE ON LAND):

employee and their personal rights and privacy must not be violated. We

We’ve implemented a global cloud-based tracking and monitoring

continuously work toward our vision to make all employees appreciated,

platform for energy and resource consumption in our operations to

involved, heard, connected and supported, and have an equal opportunity

identify opportunities to reduce carbon emissions and utility

to thrive. Our Global Human Rights, Equal Employment Opportunity, andconsumption. This resource reduction effort allows us to urgently

Global Diversity, Inclusion and Sensitivity Policies formalize our efforts

respond to the climate crisis. Implementing lifecycle management andand commitments to these goals.to these goals.

energy saving solutions into our products lowers the environmental

community. Our strategic roadmap and performance metrics focus on theimpact and total cost of ownership. We are also actively implementing

commitment to 10 of the SDGs that will drive programmatic initiatives to create aclean energy sourcing strategies for our global facilities. These goals

positive impact throughout our company.

SDG 16 (PEACE, JUSTICE, & STRONG INSTITUTIONS):
By anchoring integrity and compliance throughout our company, we
support fair competition and secure the long-term success of ourcompany. Diebold Nixdorf is dedicated to implementing the requirements
of international standards and all other relevant climate agreements andregulations into our company, supply chain, and collaborations withexternal organizations and institutions. This goal is further supported by
our Code of Business Ethics and Conflict Minerals, Anti-Corruption, and

48 | 2022 Diebold Nixdorf ESG Report

Information Security Policies, among many others.

are further supported by our Supplier Code of Conduct and Waste
Management and Global Sustainability Policies.

APPENDIXww

GRI STANDARDSSTATUS

PAGE / LINKGRI 102 GENERAL DISCLOSURES

ORGANIZATIONAL PROFILESTATUS

PAGE / LINKGRI 102 GENERAL DISCLOSURES
102-1

Name of the organization●

Front Cover

102-2

Activities, brands, products,
and services●

About Diebold Nixdorf, Green Products
and Solutions

102-3

Location of headquarters●

Back Cover, Performance (Governance)

102-4

Location of operations●

Diebold Nixdorf — Who We Are

102-5

Ownership and legal form●

About This Report, Investor Information

102-6

Markets served●

Diebold Nixdorf — Who We Are

102-7

Scale of the organization●

About Diebold Nixdorf

102-8Information on employees andother workers●

People (Social)

102-9

Supply chain●

Sustainable Supply Chain

102-10Significant changes to theorganization and its supply chain●

Carbon Footprint (Energy)102-11

Precautionary Principle or approach●

Planet (Environmental)

102-12External initiatives●

Giving Back to the Community

102-13

Membership of associations●

Giving Back to the Community

102-14

Statement from seniordecision-maker●

CEO Letter

STRATEGY102-18Governance structure●

DN Corporate Governance Guidelines,
Page 4102-19Delegating authority●

Performance (Governance), http://investors.
dieboldnixdorf.com, 2023 Proxy (Pages 7-16)

102-20Executive-level responsibility foreconomic, environmental, andsocial topics●

Performance (Governance)

102-21

Consulting stakeholders on
economic, environmental, andsocial topics●

Performance (Governance), 2023 Proxy(Pages 13-16)

102-22Composition of the highest
governance body and its committees●

Performance (Governance), http://investors.
dieboldnixdorf.com, 2023 Proxy (Pages 9-11)

102-23Chair of the highest governance body●

http://investors.dieboldnixdorf.com, 2023
Proxy (Page 7)102-24

Nominating and selecting the highest
governance body●

DN Corporate Governance Guidelines(Page 2)102-25

Conflicts of interest●

Code of Business Ethics

102-26

Role of highest governance body insetting purpose, values, and strategy●

Performance (Governance)

102-27

Collective knowledge of highest
governance body●

Sustainability Management102-28

Evaluating the highest governancebody’s performance●

Performance (Governance)

GOVERNANCE

102-15Key impacts, risks, and opportunities●

Performance (Governance) (Audit and Risk
Oversight), 2022 Annual Report (Pages 8-22,42), 2023 Proxy (Page 8)102-16

Values, principles, standards, andnorms of behavior●

Code of Business Ethics(Ethics and Integrity)

102-29Identifying and managing economic,
environmental, and social impacts●

Sustainability Management102-17

Mechanisms for advice and concerns
about ethics●

Code of Business Ethics(Ethics and Integrity)

102-30Effectiveness of risk
management processes●

Sustainability Management

ETHICS AND INTEGRITY

49 | 2022 Diebold Nixdorf ESG ReportGRI STANDARDSw

GRI STANDARDSSTATUS

PAGE / LINKw

GRI 102 GENERAL DISCLOSURESGOVERNANCESTAKEHOLDER ENGAGEMENTSTATUS

PAGE / LINKGRI 102 GENERAL DISCLOSURES
102-31

Review of economic, environmental,
and social topics●

Sustainability Management102-45

Entities included in the consolidated
financial statements●

2022 Annual Report (Pages 43-53)

102-32Highest governance body’s role insustainability reporting●

Performance (Governance)

102-46

Defining report content andtopic Boundaries●

About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)

102-33

Communicating critical concerns●

2023 Proxy (Page 12)102-47

List of material topics●

102-34Nature and total number ofcritical concerns●

Code of Business Ethics(Ethics and Integrity)

About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)

102-48

Restatements of information●

Performance (Governance)

102-35

Remuneration policies●

DN Corporate Governance Guidelines(Page 2)102-49Changes in reporting●

About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)

102-36

Process for determining
remuneration●

DN Corporate Governance Guidelines(Page 3)102-50

Reporting period●

About This Report102-51

Date of most recent report●

About This Report102-37

Stakeholders’ involvement inremuneration●

2023 Proxy (Pages 41-81)

102-52

Reporting cycle●

About This Report102-38Annual total compensation ratio●

2023 Proxy (Pages 41-81)

102-53

Contact point for questions regarding
the report●

About This Report102-39Percentage increase in annual totalcompensation ratio●

2023 Proxy (Pages 41-81)

102-54Claims of reporting in accordancewith the GRI Standards●

About This Report102-40

List of stakeholder groups●

About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)

102-55

GRI content index●

This Index

102-41

Collective bargaining agreements●

Code of Business Ethics

102-56External assurance●

About This Report102-42

Identifying and selecting
stakeholders●

About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)

Explanation of the material topic
and its Boundary●

Approach to stakeholder
engagement

103-1

About This Report

●

103-2

●

About Diebold Nixdorf: Our ESG Program

Key topics and concerns raised

The management approach andits components

●

103-3

Evaluation of the management
approach●

Performance (Governance)

102-43102-4450 | 2022 Diebold Nixdorf ESG ReportGRI STANDARDS

About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)
About Diebold Nixdorf (Our Vision for ESG –Planet, People, Performance)

REPORTING PRACTICEw

MANAGEMENT APPROACH

w

GRI STANDARDSSTATUS

PAGE / LINKGRI 200 ECONOMIC STANDARD SERIESECONOMIC PERFORMANCEMARKET PRESENCEINDIRECT ECONOMIC IMPACTS

GRI STANDARDSSTATUS

PAGE / LINKGRI 200 ECONOMIC STANDARD SERIES

201

Management approach●2022 Annual Report (Pages 43-53)

205

Management approach●

Code of Business Ethics

201-1

Direct economic value generated
and distributed●

Performance (Governance)(Audit and Risk Oversight)

205-1

Operations assessed for risks
related to corruption●

Code of Business Ethics

201-2

Financial implications and otherrisks and opportunities due toclimate change●

Performance (Governance) (Climate
Related Risks and Opportunities)

205-2

Communication and training
about anti-corruption policies
and procedures●

Code of Business Ethics

201-3

Defined benefit plan obligations andother retirement plans●

Labor, Health and Safety (Promotion of
Employee Health and Wellness)

205-3

Confirmed incidents of corruption
and actions taken

○

201-4

Financial assistance received
from government○

206

Management approach●

Code of Business Ethics

202

Management approach

○

206-1

●

Code of Business Ethics

202-1

Ratios of standard entry level wage
by gender compared to local
minimum wage

Legal actions for anti-competitive
behavior, anti-trust, and monopoly
practices○

207

Management approach●2022 Annual Report (Pages 33-37, 63-65)

207-1

Approach to tax●

2022 Annual Report (Pages 33-37, 63-65)

202-2

Proportion of senior management
hired from the local community

○

207-2

Tax governance, control, andrisk management●

2022 Annual Report (Pages 33-37, 63-65)

203Management approach●

Giving Back to the Community

203-1

Infrastructure investments andservices supported●

Giving Back to the Community

207-3

Stakeholder engagement andmanagement of concerns related
to tax○203-2

Significant indirect economic impacts●

Giving Back to the Community

207-4

Country-by-country reporting○

204

Management approach●

Collaboration with Suppliers(Procurement Practices in Supply Chain)

301

Management approach●

Sustainable Supply Chain (Materials)

301-1

Materials used by weight or volume●

Sustainable Supply Chain (Materials)

301-2

Recycled input materials used●

Green Products and Solutions

301-3

Reclaimed products and theirpackaging materials●

Sustainable Supply Chain (Materials)

PROCUREMENT PRACTICES
204-1

51 | 2022 Diebold Nixdorf ESG Reportw

Proportion of spending on local
suppliers●

ANTI-CORRUPTIONANTI-COMPETITIVE BEHAVIOR

Collaboration with Suppliers(Procurement Practices in Supply Chain)

TAX

MATERIALSw

GRI STANDARDSSTATUS

PAGE / LINKGRI 300 ENVIRONMENTAL STANDARDS SERIESENERGYWATERBIODIVERSITY

52 | 2022 Diebold Nixdorf ESG ReportGRI STANDARDSSTATUS

PAGE / LINKGRI 300 ENVIRONMENTAL STANDARDS SERIES

302

Management approach●

Carbon Footprint (Energy)

302-1

Energy consumption within
the organization●

Carbon Footprint (Energy)

302-2

w

Energy consumption outside of
the organization

305

Management approach●

Carbon Footprint (Emissions)305-1

Direct (Scope 1) GHG emissions●

Carbon Footprint (Emissions)

305-2

Energy indirect (Scope 2)
GHG emissions●

Carbon Footprint (Emissions)305-3

Other indirect (Scope 3)
GHG emissions

○

305-4

GHG emissions intensity●

Carbon Footprint (Emissions)305-5

Reduction of GHG emissions●

Carbon Footprint (Emissions)305-6

Emissions of ozone-depleting
substances (ODS)

○

305-7

Nitrogen oxides (NOX), sulfur
oxides (SOX), and other significant
air emissions●

Carbon Footprint (Emissions)306

Management approach●

Waste and Recycling Management

306-1

Waste generation and significant
waste-related impacts●

Waste and Recycling Management

306-2

Management of significant wasterelated impacts●

Waste and Recycling Management

306-3

Waste generated●

Waste and Recycling Management

306-4

Waste diverted from disposal●

Waste and Recycling Management

306-5

Waste directed to disposal●

Waste and Recycling Management

307

Management approach●

Labor Health and Safety

307-1

Non-compliance with environmental
laws and regulations●

Labor Health and Safety

○

302-3

Energy intensity●

Carbon Footprint (Energy)

302-4

Reduction of energy consumption●

Carbon Footprint (Energy)

302-5

Reductions in energy requirements
of products and services●

Green Products and Solutions

303

Management approach●

Water Consumption and Conservation

303-1

Interactions with water as ashared resource●

Water Consumption and Conservation

303-2

Management of water dischargerelated impacts●

Water Consumption and Conservation

303-3

Water withdrawal●

Water Consumption and Conservation

303-4

Water discharge●

Water Consumption and Conservation

303-5

Water consumption●

Water Consumption and Conservation

304

Management approach

○

304-1

Operational sites owned, leased,managed in, or adjacent to, protectedareas and areas of high biodiversity
value outside protected areas

○

304-2

Significant impacts of activities,
products, and services on biodiversity

○

304-3

Habitats protected or restored

○

304-4

IUCN Red List species andnational conservation list species
with habitats in areas affectedby operations○

EMISSIONSWASTEENVIRONMENTAL COMPLIANCE

w

GRI STANDARDSSTATUS

PAGE / LINKGRI 300 ENVIRONMENTAL STANDARDS SERIES
308
SUPPLIER ENVIRONMENTALASSESSMENTww

GRI STANDARDSLABOR/MANAGEMENTRELATIONSManagement approach308-1

New suppliers that were screenedusing environmental criteria

308-2

Negative environmental impacts inthe supply chain and actions taken

●

●

●

Sustainable Supply Chain

OCCUPATIONAL HEALTHAND SAFETY

401-1

New employee hires and employee
turnover○401-2

Benefits provided to full-time
employees that are not provided totemporary or part-time employees

●

401-3

Parental leave●

Labor Health and Safety (Promotion of
Employee Health and Wellness)

402

Management approach●

Labor Health and Safety

402-1

Minimum notice periods regarding
operational changes○

403

Management approach

●

403-2

403-3

53 | 2022 Diebold Nixdorf ESG Report

Hazard identification, risk
assessment, and incident
investigation●

Occupational health services●

Labor Health and Safety (Employee Training
and Participation)

403-5

Worker training on occupational
health and safety●

Labor Health and Safety (Employee Training
and Participation)

403-6

Promotion of worker health●

Labor Health and Safety (Promotion of
Employee Health and Wellness)

403-7

Prevention and mitigation ofoccupational health and safety
impacts directly linked by business
relationships●

Labor Health and Safety (Occupational Healthand Safety Hazards, Risks, and Incidents)

403-8

Workers covered by an occupational
health and safety management
system●Labor Health and Safety (Operations
Management System)

People (Social) (Employment)

●

●

●

Sustainable Supply Chain

Management approach

Occupational health and safety
management system

403-4

Worker participation, consultation,and communication on occupational
health and safety

Sustainable Supply Chain

401

403-1

PAGE / LINKGRI 400 SOCIAL STANDARDS SERIESGRI 400 SOCIAL STANDARDS SERIESEMPLOYMENTSTATUS

OCCUPATIONAL HEALTHAND SAFETY
Labor Health and Safety (Promotion of
Employee Health and Wellness)

Labor Health and Safety
Labor Health and Safety (Occupational Healthand Safety Hazards, Risks, and Incidents)
Labor Health and Safety (Occupational Healthand Safety Hazards, Risks, and Incidents)

TRAINING AND EDUCATION

403-9

Work-related injuries●

Labor Health and Safety (Work Related
Injuries) (Global Diebold Nixdorf Safety
Performance Metrics for 2022)403-10Work-related ill health●

Labor Health and Safety (Occupational Healthand Safety Hazards, Risks, and Incidents)

404

Management approach●

Sustainability Management, Labor, Healthand Safety, and Human Rights

404-1

Average hours of training per year
per employee

○

404-2

Programs for upgrading employee
skills and transition assistanceprograms●

People (Social) (Employment)

404-3

Percentage of employees receiving
regular performance and careerdevelopment reviews●

People (Social) (Employment)

Labor Health and Safety (Occupational Healthand Safety Hazards, Risks, and Incidents)

w

GRI STANDARDSSTATUS

PAGE / LINKGRI 400 SOCIAL STANDARDS SERIESDIVERSITY AND EQUALOPPORTUNITY

CHILD LABORManagement approach

405-1

Diversity of governance bodies
and employees

405-2

Ratio of basic salary andremuneration of women to men●

People (Social) (Employment)

406

Management approach●

Code of Business Ethics, Diversity, Equity
and Inclusion

406-1

Incidents of discrimination andcorrective actions taken○

407

Management approach

●

407-1

Operations and suppliers inwhich the right to freedom of
association and collective
bargaining may be at risk○

408

Management approach

●

408-1

Operations and suppliers at
significant risk for incidents ofchild labor

FORCED OR COMPULSORY LABOR

54 | 2022 Diebold Nixdorf ESG ReportManagement approach●●

PAGE / LINK

Human Rights, Collaboration with Suppliers●

Modern Slavery, Global Human Rights
and Global Diversity, Inclusion andSensitivity Policies

410

Management approach

●

410-1

Security personnel trained in humanrights policies or procedures○

411

Management approach

○

411-1

Incidents of violations involving rights
of indigenous peoples○

Management approach

●

412-1

Operations that have been subject tohuman rights reviews or impact
assessments●

Human Rights

412-2

Employee training on human rights
policies or procedures●

Human Rights

412-3

Significant investment agreements
and contracts that include humanrights clauses or that underwent
human rights screening●

Human Rights

413

Management approach●

Giving Back to the Community

413-1

Operations with local community
engagement, impact assessments,
and development programs●

Giving Back to the Community

413-2

Operations with significant actualand potential negative impacts on
local communities○

414

Management approach●

Collaboration with Suppliers andSustainable Supply Chain

414-1

New suppliers that were screenedusing social criteria●

Sustainable Supply Chain

414-2

Negative social impacts in the supply
chain and actions taken●

Sustainable Supply Chain

HUMAN RIGHTS ASSESSMENT

Code of Business Ethics

Human Rights○

412

Modern Slavery, Global Human Rights
and Global Diversity, Inclusion andSensitivity Policies

Performance (Governance)●

Operations and suppliers at
significant risk for incidents of forced
or compulsory labor

409-1

RIGHTS OF INDIGENOUS PEOPLESSTATUS

Diversity, Equity and Inclusion

405

409

SECURITY PRACTICESGRI STANDARDSGRI 400 SOCIAL STANDARDS SERIESNON-DISCRIMINATIONFREEDOM OF ASSOCIATION AND
COLLECTIVE BARGAININGw

Diebold Nixdorf’s Security Commitment

LOCAL COMMUNITIESSUPPLIER SOCIAL ASSESSMENTw

GRI STANDARDSSTATUSw

GRI 400 SOCIAL STANDARDS SERIES
416

CUSTOMER HEALTH AND SAFETY

55 | 2022 Diebold Nixdorf ESG Report●●

Incidents of non-complianceconcerning the health and safety
impacts of products and services○

417

Management approach

○

417-1

Requirements for product andservice information and labeling

○

417-2

Incidents of non-complianceconcerning product and service
information and labeling

○

417-3

Incidents of non-complianceconcerning marketing
communications

416-1

Labor, Health and Safety (Customer Healthand Safety)
Labor, Health and Safety (Customer Healthand Safety, Product Safety Provisions)

Privacy Statement/Policy, Global Privacy
Notice, 2022 Annual Report (Pages 9-10)

418-1

Substantiated complaints concerning
breaches of customer privacy andlosses of customer data●

Cybersecurity and Data Privacy

419

Management approach●2022 Annual Report (Pages 6-7, 93-94)

419-1

CODE

METRIC

PAGE/LINKPRODUCT SECURITY

TC-HW-230a.1

Description of approach to identifying and addressing
data security risks in products

Green Products and Solutions,
Cybersecurity and Data Privacy

TC-HW-330a.1

Percentage of gender and racial/ethnic grouprepresentation for (1) management, (2) technical staff,and (3) all other employees

Diversity, Equity and Inclusion

TC-HW-410a.1

Percentage of products by revenue that contain IEC
62474 declarable substances

Green Products and Solutions,Sustainable Supply Chain(Materials)

TC-HW-410a.2

Percentage of eligible products, by revenue, meeting
the requirements for EPEAT® registration orequivalent

Sustainability Management,
Carbon Footprint (Emissions)

TC-HW-410a.3

Percentage of eligible products, by revenue, meeting
ENERGY STAR® criteria

Sustainability Management,
Carbon Footprint (Emissions)

C-HW-410a.4

Weight of end-of-life products and e-waste recovered,percentage recycled

Sustainability Management,
Carbon Footprint (Emissions)

TC-HW-430a.1

Percentage of Tier 1 supplier facilities audited in the
RBA Validated Audit Process (VAP) or equivalent, by (a)all facilities and (b) high-risk facilities

Sustainable Supply Chain

TC-HW-430a.2

Tier 1 suppliers’ (1) nonconformance rate with the
RBA Validated Audit Process (VAP) or equivalent, and(2) associated corrective action rate for (a) priority
non-conformances and (b) other nonconformances

Sustainable Supply Chain

TC-HW-440a.1

Description of the management of risks associatedwith the use of critical materials

Sustainable Supply Chain

EMPLOYEE DIVERSITY AND
INCLUSION○

Management approachNon-compliance with laws andregulations in the social andeconomic area

TOPIC

PRODUCT LIFECYLE
MANAGEMENT

418
CUSTOMER PRIVACYSOCIOECONOMIC COMPLIANCE

Management approach
Assessment of the health andsafety impacts of product andservice categories

416-2

MARKETING AND LABELINGSASB INDEX TABLE

PAGE / LINK●●

2022 Annual Report (Pages 6-7, 93-94)

SUPPLY CHAIN MANAGEMENT

MATERIALS SOURCINGTCFD INDEX TABLE
w

TOPIC

GOVERNANCEDISCLOSURE FOCUS AREA
Disclose the organization’s governance aroundclimate-related risks and opportunities.

DISCLOSUREa) Describe the board’s oversight of climate-relatedrisks and opportunities.
b) Describe management’s role in assessing andmanaging climate-related risks and opportunities.

LOCATION

Performance (Governance)a) Describe the climate-related risks andopportunities the organization has identified overthe short, medium, and long term.
STRATEGY

Disclose the actual and potential impacts ofclimate-related risks and opportunities on theorganization’s businesses, strategy andfinancial planning.

b) Describe the impact of climate-related risks andopportunities on the organization’s businesses,
strategy, and financial planning.

Performance (Governance) (Audit and Risk Oversight)c) Describe the resilience of the organization’s
strategy, taking into consideration different climaterelated scenarios, including a 2°C or lower scenario.
a) Describe the organization’s processes for identifying
and assessing climate-related risks.
RISK MANAGEMENT

Disclose how the organization identifies,
assesses, and manages climate-related risks.

b) Describe the organization’s processes for managing
climate-related risks.

Performance (Governance) (Audit and Risk Oversight)c) Describe how processes for identifying, assessing,and managing climate related risks are integrated
into the organization’s overall risk management.
a) Disclose the metrics used by the organization toassess climate-related risks and opportunities inline with its strategy and risk management process.
METRICS AND TARGETS

Disclose the metrics and targets used to assess
and manage relevant climate-related risks andopportunities.

b) Disclose Scope 1, Scope 2, and, if appropriate,
Scope 3 greenhouse gas (GHG) emissions, and therelated risks.
c) Describe the targets used by the organization to
manage climate-related risks and opportunities andperformance against targets.

56 | 2022 Diebold Nixdorf ESG Report

Sustainability Management, Carbon Footprint(Emissions)50 Executive Pkwy
Hudson, Ohio 44236
USA