Collaborate

Improve

Deliver

Alistair Cockburn
Agile Manifesto co-author
Heart of Agile FounderReﬂect©Alistair Cockburn 2021

2

What is Agile?
Ability to move & change direction,quickly and with ease

©Alistair Cockburn 2021

3

Why do we care?
The world is VUCA:

Volatile
UncertainComplex
Ambiguous©Alistair Cockburn 2021

4

Agile does not mean
“twice the work in half the time”!

Agile means more value from the same work
… we’ve learned how.
©Alistair Cockburn 2021

5

What problem do we need to solve?
Agile frameworks are Complicated& don’t apply widelyWe need a– simpler –– more general –– more powerful –entry©Alistair Cockburn 2021

6We only need 4 words:
The“Heart” of Agile

CollaborateImprove

Deliver

ReﬂectBrilliance in the basics©Alistair Cockburn 2021

7

is not a process or framework“The Heart of Agile is a compass,
to decide in which direction toadvance the conversations.”–– Sole PinterDirector of Global Operations
Founder, Heart of Agile Europe©Alistair Cockburn 2021

8Conversations to have…
COLLABORATE

Collaborate

TRUST
CULTUREREWARDS

IMPROVE
EVERYTHING !
BABY STEPS

DeliverImprove

DELIVERReflect

INTERNAL FLOWDELIVER FOR VALUE
DELIVER TO LEARNREFLECTPAUSECHECK DATACHECK EMOTIONS©Alistair Cockburn 2021

9The Heart expands into Details
Guest Leadership

ListenAllow failure
Collaboration Cards

SilosPolitics

Trust

Rewards

Collaboration
Limit
Changes

CultureLean Production
Queue Management
Internal Kanban

Collaborate

Flow

ChangeSkillsdevelopment

Business

Improve
Experiment
Emotional
SafetyDeliverValue

ReﬂectSmall changes

SocialCost

Deliver to
Learn

Deliver

Technical

Early Revenue

Introspect
Emotions
Future Focus

Examine
DataResults
Web Analytics∆𝛅 Delta-delta©Alistair Cockburn 2021

10Reflect : Stop, think, gain insights.
Decide what you want.

Collaborate

Improve

Deliver

ReﬂectIntrospect

Examine
Data

Emotions
Web Analytics©Alistair Cockburn 2021

11Reflect & Improve.

Micro-Improvements
Collaborate

Improve

Build on what
is alreadyworking

Deliver

Reﬂect©Alistair Cockburn 2021

12

The magic technique : many small improvements

1: What are yourbest hopes?

2. Where are younow?
3: What’s already working?
(your “assets”)

��4: How can you get
a tiny bit further?

The “Delta-delta” technique©Alistair Cockburn 2021

13Improving collaboration is AttitudeListen
Allow failure
Collaboration Cards

Guest Leadeship
Silos
Politics

TrustRewards

Collaboration

CultureCollaborate

Improve

DeliverReﬂect©Alistair Cockburn 2021

14

Trust and Ownership:
Building a “pull” culture
ListenGuest Leadership
Silos
Politics

TrustRewards

CultureCollaborate

Improve

Deliver

Reﬂect©Alistair Cockburn 2021

15

Increase trust & ownership.
Everywhere.

autocratic
leadership

Theory Y(permitting,choosing)©Alistair Cockburn 2021

16

Theory X a force model;
Theory Y a choose model
Force / Push /Controlling model

Choose / Pull /Permitting model

Workers are lazy

Workers are motivatedManagement tells

Management shares direction,Workers share insights.

Physical work
improves under stress

Mental work gets
worse under stress©Alistair Cockburn 2021

17Managers:
Theory X above, Theory Y below
stockholders
Wall Street

The push-to-pull
umbrella

autocratic
leadership
Theory X (force,control, dominate)

Theory Y (choose,permission, freedom)
guest leadership©Alistair Cockburn 2021

18

“Collaboration Cards” codify
moments of collaboration©Alistair Cockburn 2021

19

Collaboration at the Shu level©Alistair Cockburn 2021

20

Prioritize Attitudes over Structure

Success comes from improved attitudes
more than new structures(the difficulty is that executives can buy
new structures but can’t buy improvedattitudes)©Alistair Cockburn 2021

21

Get started: Reflect collaboratively
Heart of Agile+
Micro-improvements
David Koss
Djorde Babic
Géry Derbier©Alistair Cockburn 2021

22

Communities of dialog :http://HeartOfAgile.com/communities

Panamá

ChilePerúArgentina

España©Alistair Cockburn 2021

23

http://HeartOfAgile.academy
Blitz planning
Host leadership
Collaboration cards
Clear language

Personal agility

Carpaccio slicing

Leading an agile lifeHeart of Agile Practices

Solutions Focus

Team Kanban

Validated learning

Running a reflection workshop©Alistair Cockburn 2021

24

Start small, keep it simple
Increase the quality oflistening
Collaborate

DeliverImprove

Small& soon

Smallchanges
Reflect

Pause:
Check data & emotions©Alistair Cockburn 2021

http://HeartOfAgile.com©Alistair Cockburn 2021