SUGISAKAMASANORI

Journal of Advances in Artificial Life Robotics
Vol. 3(2); September (2022), pp. 92–101
ON LINE ISSN 2435-8061; ISSN-L 2435-8061
https://alife-robotics.org/jallr.html

Research Article

Go.Travel – A Smart Tourism Guide Mobile Application
Wong Yit Meng, Abdul Samad Bin Shibghatullah, Kasthuri Subaramaniam
Institute of Computer Science & Digital Innovation, UCSI University, UCSI Heights, 1 Jalan Puncak Menara Gading, Kuala Lumpur, WP Kuala Lumpur
56000, Malaysia

ARTICLE INFO
Article History
Received 25 November 2021
Accepted 28 October 2022
Keywords
Smart tourism guide application
Smart tourism technology

ABSTRACT
Traveling outside one's typical surroundings for personal or professional reasons is known as
tourism, and it is a social, cultural, and economic phenomenon. They may be travelling forbusiness, pleasure, or personal reasons as opposed to being employed by a resident company inthe country or location they are visiting. Tour guide system or application is an mobile applicationthat help tourists to find and discover interesting places in a country. This study describes thedevelopment of an aid that enables visitors to Malaysia to take advantage of tourism-related
services to enhance their travels. Based on the shortcomings of the existing application, the goalof this project is to create and improve the "Go. Travel" Smart Tourism Guide Application. Withthe use of the planned application, "Go.Travel," travellers would be able to travel more effectively
and have a better travel experience in Malaysia.

Tourism-related services
Tourism industry© 2022 The Author. Published by Sugisaka Masanori at ALife Robotics Corporation Ltd
This is an open access article distributed under the CC BY-NC 4.0 license(http://creativecommons.org/licenses/by-nc/4.0/).

1. Introduction
1.1. Background
According to World Tourism Organization, tourism is “acultural, economic and social appearance involving any
mobility of persons for business or own reasons to nations
or locations beyond their general circumstance.” A
significant aspect of a smart city is smart tourism. In
societies globally, tourism is among the key elements ofeconomic development. Attracting new visitors fromvarious regions of the globe has become a crucial demandof tourism. Smart tourism can be defined as the use of ICT
to implement innovative tools and techniques forenhancing tourism, comparable to smart cities. [1]Technological capabilities including mobile networking,Information and Communications Technology, VR
technology, cloud services and artificial intelligence
depend on smart tourism. It integrates tourism's natural,

information, public, and economic resources with thesetools to offer intelligent incentives for tourism. [2] The goalof smart tourism is to enhance the effectiveness of resources
development, optimize productivity and, by utilization of
innovative techniques and processes, to achievesustainability. The concepts of smart tourism are focusedon improving the experience of tourism, improving theefficacy of resources development, optimizing theattractiveness of destinations, with such a focus oncontinuous aspects. Through utilizing and analysing
information gathered across infrastructural facilities andsocial relationships, Smart Tourism has concentrated onusing emerging technology to develop information into
productive innovative business models. [3] Information
should also be collected and delivered to promote theeffective distribution of tourism resources as well as tocombine macro- and micro level tourism resources toensure that the advantages are delivered equally. In
locations with advance technologies, including smart cities,

Corresponding authors’ E-mail: 1001850602@ucsiuniversity.edu.my, abdulsamad@ucsiuniversity.edu.my, kasthurisuba@ucsiuniversity.edu.my
URL: www.ucsiuniversity.edu.my92

they are found to be efficient and effective. The digital
Internet offers immense opportunities for travellers tobrowse for fascinating knowledge and to schedule theirtrips. Current advancements in communication andinformation technology enable travellers during theirtravels to obtain useful information on the Internet.
Around 50% majority of the current tourism
recommendation applications are implemented for mobile
platforms. Tourism has become one of the mostappropriate industries for mobile technology and mobile
applications, as seems to be the trend for othercommunication and information technologies. There areseveral applications and services that enable user to
optimize this search, to provide information efficiently andeffectively on fascinating attractions and reviews fromusers.
The advantage of smart tourism not only rises in tax
revenue of the country, but it also brings a lot ofadvantages to individuals. [4] The most common challengethat tourists faced is confused about what to do and where
to go while they travel to a city. It is more dangerous if
tourists drive to the cities because they are unfamiliar withthe environment, it can cause panic on tourists. These
factors can be taken into consideration by smart tourism tofigure out the best way to guide tourists during their tour.
Using smart tourism technology, tourists can understandand enjoy the destination they are visiting. Besides, thetravel guidance helps to guide tourists through all thefascinating destination in that area. Smart tourism
technology allow tourist to browse for the best
accommodation, transportation, restaurant, and destination
to plan and arrange their fulfilling trip. Smart tourism
technology provides self-guided tours that is more
efficient and effective compared to the traditional
multimedia tours guide. In 2018, the huge technology
company, Microsoft has announced their collaboration
with Guide Dogs to create the app called Soundscape.
They aimed to put people with sight loss at the heart of thedevelopment of the new Soundscape app, enabling them toinfluence its design and test the product. Soundscapeapplication allow individuals with sight loss to travel
around the cities more efficient and easily. The application
enhances individuals’ awareness of the world as they walk,assisting them to go anywhere they want to go [5]. Hang
out with friends, rush to the classes and travel to a new city
are all typical activities that can be more satisfying foralmost 300 million people with sight loss globally andcause less anxiety. Apart from offering audio guide of adestination, smart tourism application also can display thearchitecture, buildings and environment that appeared in
the present, therefore tourists can understand and know how
the buildings and the environment is developed over theyears. [6] Furthermore, a simple design for providing
feedback can be offered by individually designed
applications. Tourists can provide feedback after visiting adestination or restaurant for other tourists to review for thesimilar destination or restaurant. It is useful because it
allows the tourists to understand and know about the quality
and services of certain destination, accommodation, or
restaurant. Self-guided tours enable tourists to travel byfollowing their own pace, and significant benefits also
provided for tourists outside the technology sector. In
addition, smart tourism application can trace where tourists
visited, allowing tourists to arrange their own journey. [7]Smart tourism technology also allow tourists to see the mapof the destination to search for the nearby accommodation,
restaurant, and destination. This help tourists to prevent
wasting time for travelling to a far place. Smart tourism
technology allows tourists to make friends around the world
through the travel forum. Tourists can share their own
experience on travelling to a fascinating destination in thetravel forum. Other tourists who saw it can also givecomment on their post. Lastly, smart tourism technology
allows tourists to read online latest news through theirmobile device. They can know what happened recently
through the online news.
1.2. Aim
This research project is aimed to develop a user friendly,
convenient, and efficient smart tourism guide application,
Go.Travel that runs on mobile platform to help all the
tourists in Malaysia to maximize their travel experience.
1.3. Objectives
i.

ii.

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To review on existing Smart Tourism Guide
Application and compare it to discover theadvantages and limitations.
To enhance the proposed Smart Tourism Guide
Application to improve user’s experience based on
the limitations discovered.

iii.

iv.

To design and develop a Smart Tourism Guide
Application with all the functional requirements
and non-functional requirements that are stated.
To evaluate and test the proposed Smart Tourism
Guide Application with other users to make surethat all the features are working well.

2. Systematic Review
Reviews on existing travel guide mobile application are
essential to understand the application’s functionality andhow well the design is. It is a vital part of having a new
idea and avoiding the application's weakness.
TripAdvisor is an online travel company that allow users
to access its application through web and mobile devices.
It provides a lot of functionality, and the design of its
application is modern. This application also has locationbased services and map which allow users to browse fornearby accommodation, restaurants, and destination.
Using TripAdvisor, users can search for Hotels, Things to
Do, Restaurants, Holiday Rentals, and Flights, it will
recommend the best item for users. There is travel noticein TropAdvisor for users to read the online articles.
Besides, users can share their own travel experience on thetravel forums. Users also can communicate with othertravellers who has the same interest with themselves.
Users also can create and save a trip that is interested totravel in the future. To create trip and communicate withother travellers, users are required to create a profile forthemselves. The benefits of TripAdvisor are it has variety
of functions that allow users to plan and organize their trip
more efficient and effective. Besides, users can share theirexperience and other travellers can comment their own
opinion or idea of it. Lastly, there are a lot of reviews about
the destination, restaurants, and accommodations. The
limitations of TripAdvisor are it contain a lot of bogus
reviews which make users hard to evaluate for a
destination, restaurant, or accommodation. Besides, thehome page of it has many sections which cause it tobecome complicated, users need to scroll through it for along time to see all the information.
PocketGuide is the first and world's leading smartphoneapp, focused on GPS, audio, touring and storytelling.
PocketGuide is reviewed because it provides audio guidetour that can help blind people in the world. It also provided
map for users to see nearby places. If users interested incertain city, they could read their history and information in
the city info. Moreover, users can create or join a travelgroup to travel together with their friends. Lastly, there aretour tickets for users to search and purchase for it. The
benefits of PocketGuide is users can experience clear audio
travel guides for more than 100 major cities throughout theworld. Besides, users can use their device’s integrated GPS
to see their current location on a map. Moreover, users canlisten as your audio tour guide provides insights to thehistory and culture of cities. All the map and review content
is stored locally on your device so there is no need for an
Internet connection. The limitations of PocketGuide areuser need to purchase the audio guide.
Foursquare is a city guide application which assist users to
explore and search details about attractions and restaurants.
Foursquare is reviewed because users can connect with
their friends. Users can connect Foursquare to users’
personal contact, Facebook and Twitter account, it assists
users to discover friends in their contact, Facebook andTwitter who are also using Foursquare application. Thisapplication will update users what their friends are doing
after they followed their friends in Foursquare. Besides,
Foursquare provide the check in function which is very
useful. After users visiting a place, they can press check in.
Foursquare will update their status. Therefore, their friends
will know where they go and when they reached. Benefitsof Foursquare are it good recommendation function.
Besides, users can leave their reviews after visiting a place.
Furthermore, users can earn badges and mayorships. For
example, if users visit certain place frequently or as anactive user, they will be rewarded due to their loyalty.
Lastly, users can see history of places that is visited before
and can bookmark the place that users is interested andwant to visit it next time. The only limitation of thisapplication is users are required to create an account before
accessing to this application.
Tourplus is a tourism application founded in Malaysia thatprovide local tourism guides to users. The reason to review
Tourplus is because this application provides a day tour
package to users. It allows users to explore hidden gems ofa place. After users booked a day tour, they can connect
with a driver-guide within 2 hours. The person will guide94users personally. Besides, Tourplus also provide multi-day
tour for users. There are many 3 days 1 night’s package ofbeautiful cities and destination. The benefits of Tourplus
are users can book flight tickets in this application, it will
recommend users the most suitable flight tickets. Besides,
users can book a day tour or multi-day tour package withan experience driver-guide which allow users to enjoy thebest moment of their trip. There are also review leave byother users for the tour package. Users can look on it andcompare to find the most appropriate tour guides their trips.
The limitations of Tourplus are it only allow users tosearch for nearby restaurant and some stores. Users areunable to find some interesting attractions or destination tovisit. This application is lack of recommendation thatallow users to decide their choice.
Yelp is a famous online directory for exploring attractions,restaurants, and entertainment. Yelp is reviewed because
users can connect the application with Facebook andaddress book. It will help to update their friend’s status.
Yelp is reasonably user-friendly. To access the feedback
information and data of a company on Yelp, users do notneed a username. It increases the likelihood that users will
check up your profile without any sign-up trouble througha relatively easy procedure. The benefit of Yelp is it
annually draws 150 million tourist arrivals each month. [8]It means a great deal of attention can be provided to yourcompany by the platform. Besides, Yelp provide a lot oftrustworthy reviews. It will filter the reviews and suggest
all verified reviews that is trustable. Limitations of Yelp is
Yelp normally requires companies to agree to a 1-year deal
on their platform. While this is far more of an assumption
than a guideline, it can be a complicated challenge tochoose to eliminate a paid existence well before 12 months
are over. Besides, for certain small enterprises, upgradedlistings are expensive for them. The expense of getting an
upgraded listing is reported to be at minimum $350,
although authorized rates are not released. When they
involved in upgraded listings and advertising, they areencouraged to call Yelp personally.
Klook is an online tourism booking site with a lot of main
attractions worldwide. Users are allowed to customize andarrange their tour schedule. The reason to review Klook is
because it is user friendly application, all the detailed
information of each destination with ratings is in one area,

users can access to it easily. It contains a lot of categories
which let users to search for certain category of information.
The benefits of Klook is it provide instant confirmation tousers. [9] After users’ book for tickets for their trips, they
will receive their voucher once they completed theirbooking procedure. Besides, the booking procedure is very
fast, all the transaction is fast and smooth. Moreover, Klook
has a good customer service, there are few customers
service team that are always prepared to assist users. The
limitation of Klook is users are unable to search nearby
destination, restaurants, or accommodation.
Table 1. Comparison table between Existing Tourism Guide
Application

According to Table 1 above, the major limitations ofexisting smart tourism guide application is the travel forum
and travel news features. There is only TripAdvisor
application that allow users access to the travel forum toshare their travel experience. However, TripAdvisor is anapplication not mainly for Malaysia, there are different
other countries category of travel forum. Therefore, lessposts is shared in travel forum of Malaysia. Besides, it is95

confused and complex for users when they wish to readsome stories and travel experience shared by other tourists
in Malaysia. This limitation will be improved in the
proposed smart tourism guide application. The travel
forum will be provided in the proposed application.
Besides, the design and interface is easy to navigate andwell categorized so that users can share their travel stories
and experience or read other tourists travel stories withmore satisfaction and efficiency. Another limitation which
is travel news of existing application. There is only
TripAdvisor provide travel news and notice features tomake announcement of some important notice or sometravel guidance information. However, the news andinformation provided by TripAdvisor is not sufficient for
tourists and the news are seldom updated. In the proposed
application, this limitation is improved. Different type ofnews and information in Malaysia will be provided
sufficiently. Besides, the latest news and information will
always be provided for users to get updated of the latest
things happening around. Moreover, Tourplus is a smart
tourism guide application created in Malaysia. However,there are some limitations in this application. One of thelimitations is there are no map provided in this application
for users to look on it and check for nearby places, mapallow users to check a wide range of places moreaccurately and it is scalable. Therefore, this limitation issolved in proposed application. A map will be provided forusers to press on it and check for nearby places. Users arefree to zoom in and zoom out for the map to see clearer
about the places around the area. In addition, Tourplus
does not have the feature of save places, it is important forusers to save the places when they are interested on it.
Users are required to search again the places to see theinformation about these places after they quit theapplication. This limitation is addressed in the proposed
application. In the proposed application, users are allowed
to save the places if they are interested. Therefore, users
can check on the save collection next time if they want to
see the information of places that is saved previously.
3. Methodology
3.1. Research Method
Online survey was chosen as the research method used tocollect data for this project. Conducting online surveys as
quantitative data collection will collect broad information[10]. The online survey will be done by questioning people
through Google form. The google form survey
questionnaire contains a set of total 18 structured questions
and will be generated and sent to 120 respondents [11]. The
target participants are focusing on university students. The
respondents can complete the google form survey
questionnaire over the Internet through filling out the form.
The duration for collecting data from the 120 respondents
is 7 days. After 7 days, all the responses will be gathered,and the data collected will be analysed.
3.2. System Methodology
Iterative development is chosen as the system methodology
for this project as this project is developing a Smart
Tourism Guide Application, Go.Travel, which will beslightly complex because it included many features in theapplication. The reason for choosing iterative development
as the system methodology for this project is because it ismuch more appropriate for this project and reliable
compared to other system development methods [12]. A
higher quality of Smart Tourism Guide application can be
developed and proposed using iterative development
method as it spends more time in the design and prototyping
phases to ensure that the application is completely tested tomeet users’ expectations and satisfaction. The proposed
application requires more time in the design phase to beenhanced and improve all the weaknesses. Using iterative
development method will have more time in the designphase to solve all the defects and spend less time on
documentation [13].
4.

Results and Findings

After all the survey form is completely done and collectedfrom the 120 respondents, the data will be analyzed basedon the responses from the respondents.
According to the data collected from the 120 respondents,
65 male respondents and 55 female respondents haveparticipated in the survey. Most of the respondents are inage group of 18-24 years old and their highest education are
pre-university or foundation as the targeted participants arefocusing on university students. 75 of the 120 respondents
have used before Smart Tourism Guide Application, it
determines that they will be familiar with smart tourism
technology. However, 45 of the 120 respondents may not
96

be familiar with smart tourism technology as they did notused before any smart tourism guide application. Most of
the respondents strongly agree that it is important tounderstand the information of the destinations before they
travel there. This result in the news and information featurein smart tourism guide application is very important for all
the respondents to get updated with all the latest news andinformation regarding the destinations. Besides, most of
the respondents agree that bad impression of the places
will affect their intention to revisit the destinations.
Therefore, it is important to maintain the good impressionof the tourists so they will have more intention to revisit
the destinations. Go.Travel is to help all the tourists to havebest experience during their trip so they will have good
impression of the places. This result in increasing rate ofintention to revisit the destinations. Furthermore, most of
the respondents think that the feature of recommendationof nearby place is very important as they strongly agree
that the recommendation of nearby places could solve their
trouble on deciding where to go. Therefore, this feature
will be added into Go.Travel to help in recommending all
the nearby places of certain area. Moreover, most of the
respondents strongly agree that online communities canallow them to understand more about the knowledges andcultures of other destination. Therefore, the feature oftravel forum will be added into Go.Travel to allow the
respondents to share their travel experience or story toother travellers. In addition, most of the respondents
strongly agree that reviews and ratings of a destination isimportant for them when planning for a trip. Therefore, thefeature of adding review and rating will be added into
Go.Travel to allow the respondents to add their review andrating for certain place so other travelers can look for it
while planning for a trip. Moreover, most of the
respondents would like to use Smart Tourism Guide
Application in the future. It results in they would beinterested to use Go.Travel. Therefore, Go.Travel will be
developed to meet all user’s expectation so the users will
be satisfied with Go.Travel and continue to use it in the
future. Lastly, nearby recommendation of places as well as
news and information is the top 1 and top 2 features thatwill attract respondents to use it. Therefore, this 2 features
will be focus more in the development of proposed Smart
Tourism Guide Application, Go.Travel. It will be designed
to become more attractive and user-friendly so that it willachieve user’s expectation and satisfaction to provide thebest travel experience for users.
5. User Interface Design

Fig. 1. Homepage

Fig. 2. Homepage

Figure 1 and 2 above shows the homepage of Go.Travel
In the homepage, there are side menu bar icon that allow
user to perform more tasks in Go.Travel. Welcome board
icon that allows user to login or register for an account.
Search bar that allows user search certain place. Some
categories of places that allow user to look for category ofcertain place. There are more categories provided in all
categories page. Top attractions, nearby places, things to do
are recommended in the homepage. User can swipe to view
more top attractions, nearby places or things to do that aresuggested by Go.Travel. All the places are nearby Kuala
Lumpur area as Kuala Lumpur is set as the location for themobile emulator. For first time users, they can click on thewelcome board icon to register for an account.

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Fig. 3. RegisterFig. 4. Login

Figure 3 and 4 above shows the registration page andlogin page of Go.Travel. Users can fill in the required
information in the registration form to register for an
account. The given account information will beauthenticated to ensure that it is a valid information. Users
are required to enter username and password to login to
their account. Only registered users can login to their own
account.

Fig. 7. Search

Figure 7 above shows the search feature in Go.Travel.
Users can search for all the certain places to view the detail
information for each place. Figure 8 above shows all
categories page. All the places in Go.Travel is divided into
total of 6 categories which is restaurants, hotels, education,
leisure, shopping and medical.

Fig. 9. Nearby Hotels
Fig. 5. Profile

Fig. 6. Side Menu

Figure 5 above shows the profile page of each user. All
the user’s personal information will shown in this page.
Users are free to edit their profile information. Figure 6
above shows the side menu of Go.Travel. It shows all thefeatures can be performed in Go.Travel.

Fig. 8. All Categories

Fig. 10. Detail Information

Figure 9 above shows all the places in hotels category.
Users can search for the category of places to view all theplaces for each category. Users can click on each place toview the detail information page for each place. Figure 10
above shows the example of detail information page foreach place.
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username and the description and press submit. The new
post will be added in the travel forum. Figure 14 aboveshows news and information feature in Go.Travel. Users
can read all the latest articles provided in the news andinformation page.

Fig. 11. Rate and review

Fig. 12. Google Maps

Figure 11 above shows rate and review feature in
Go.Travel. There is rate and review section in the bottomof detail information page for each place. Users can write
their own rating and review by click on the amount of starusers want to rate and write their description below thenclick submit. The rating and review of user will shown inthe bottom of rate and review section. Figure 12 aboveshows the Google Maps feature in Go.Travel. Users canopen Google Maps in the application to view nearby places
based on user’s current location.

Fig. 13. Travel Forum

Fig. 15. Save Place

Fig. 16. Saved Places

Figure 15 and 16 above shows the save place feature in
Go.Travel. Users can proceed to detail information page foreach interested place. They can click on the save button
beside the image as shown in figure 15 then the place will
be saved into the saved places collection as shown in figure
16.

Fig. 14. News

Figure 13 above shows travel forum page in Go.Travel.
Users can share their travel experience or story in the travel
forum by clicking on add post button, then write theirFig. 17. Help Centre

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Fig. 18. Feedback Form

Figure 17 above shows the help centre in Go.Travel.
Help Centre provides several type of documentation forusers to read to have more understanding regarding all thefeatures, guidelines, and rules in Go.Travel. Figure 18
above shows the feedback form provided for users to fillin and submit their own feedback. They can send feedback
or opinions to the developer for future improvements.
6. Conclusion, Limitation and Recommendation
For conclude, the research project's objectives areclearly outlined in the methodology procedure, which isused to carry out the entire process for solving the issue
found in existing application. The purpose of this projectis to develop a user friendly, convenient, and efficient
smart tourism guide application that runs on mobile
platform to help all the tourists to maximize their travel
experience. The research and systematic review on
existing application had been carried out to determine theexisting issues. A Smart Tourism Guide Application,
Go.Travel was designed and implemented to meet all theobjectives and improves all the existing problems. The
proposed application was implemented using Java
technology and is compatible with Android-based mobile
devices. Although it not perfect, but it had successfully
met all the objectives and improved the user’s experiencebased on the feedback from the participants thatparticipated in user acceptance test. The proposed
application may continue to be developed and enhanced in
the future.
The proposed application is not in a perfect condition
due to several limitations for this project. The main
limitation for this project is the developer constraints suchas lack of programming knowledge to implement the
proposed application. Besides, limited time is anotherconstraint for this project. A better output of proposed
application can be produced if there is more time provided.
Developer has limited time to do research and learnknowledges and skills needed to develop the proposed
application. It causes the developer to face several
problems while implementing all the features in the
proposed application. According to the feedback from theuser acceptance test, there are several limitations
mentioned by the participants. Some of the pages in the
proposed application is slightly laggy. Besides, lesscategory of places is provided in the proposed application.

Furthermore, Google Maps does not have search function
for users to search certain place or nearby suggestion ofplaces. Moreover, like and comment feature in travel forum
is not working. Lastly, the search feature in news andinformation is not working.
All the recommendation and feedback from users will
be taken into consideration for the future enhancements andimprovements to the proposed application. The proposed
application is an android-based application, it can be
improved to support other platforms such as IOS, windows
and so on. It will result in increasing numbers of different
kind of users to use the proposed application. Besides, theapplication's adaptability with the device's screen
resolution and size may be improved to make it more
dynamic. The proposed application will become more
attractive and able to capture potential user attention by
being built to be compatible with multiple screen sizes andresolutions. Additionally, forgot password feature can be
added in Go. Travel to allow users change their forgotten
password in login page. Furthermore, more categories ofplaces can be added into the proposed application toprovide more choices for tourists. Moreover, search feature
can be added in Google Maps to allow tourists to search forcertain place or nearby suggestion of places. In addition,
like and comment feature can be added for each post in
travel forum to allow user to interact with other user. Lastly,
the proposed application can be improved to allow tourists
post image with description in the travel forum so that othertourists can view the shared destinations by image and not
imagination.
Acknowledgements
The authors wish to thank ICSDI, and CERVIE UCSI
University for supporting this project.

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Abdul Samad bin Shibghatullah
He received the bachelor accounting
degree from Universiti Kebangsaan
Malaysia, Bangi, Malaysia in 1999,
the M.Sc. degree in computersciencefromthe
Universiti
Teknologi
Malaysia,
Skudai,Malaysia in 2002, and the Ph.D.
degree in computer science from theBrunel University of Uxbridge,
United Kingdom. He is currently
Associate Professor at Institute of Computer Science &Digital Innovation, UCSI University, Kuala Lumpur,
Malaysia. His current research interests include
optimization, modelling and scheduling
Kasthuri Subaramaniam
She is currently an assistantprofessor at Institute of Computer
Science and Digital Innovation(ICSDI), UCSI University, Kuala
Lumpur, Malaysia. She earned bothher bachelor’s degree in computerscience and a master’s degree incomputersciencefromthe
University of Malaya. She has
supervised many undergraduate
students as main supervisors and co-supervisors. She has
publications in Scopus-Indexed Journals and Web of
Science. She was also a co-researcher in Pioneer Science
Incentive Fund (PSIF) in the area of augmented reality. Her
research interests include human-computer interaction,
human personality types, augmented reality, e-learning,mobile commerce and e-commerce.

Authors Introduction
Mr. Wong Yit Meng
He is currently an undergraduate
student who is pursuing study in
BSc (Hons) in Computer Sciencefrom Institute of Computer Scienceand Innovation (ICSDI) in UCSI
University, Malaysia.

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