• Direct Vent Freestanding Stove• Natural Gas or Propane• Vent Horizontally or Vertically• Standard Residential• Mobile Home Approved
Tested and Listed by

Featuring the
WARNING:-

Omni-Test Laboratories, Inc.
Beaverton, Oregon
Report # 028 – S – 19 - 1
ANSIZ21.88

Burner

If the information in these instructions is not followed exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or
any other appliance.

WHAT TO DO IF YOU SMELL GAS• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
-

Installation and service must be performed by a qualified installer, service agency or the gas
supplier.
This appliance may be installed as an OEM installation in a manufactured (mobile) home andmust be installed in accordance with the manufacturer’s instructions and the manufactured
home construction and safety standard, Title 24 CFR, Part 3280 or Standard for Installation in
Mobile Homes, CAN/CSA Z240 MH.
This appliance is only for use with the type(s) of gas indicated on the rating plate. A conversion
kit is supplied with the appliance.

Heritage Owner’s Manual
Installer:

After installation give this manual to the home-ownerand explain operation of this heater.

 Copyright 2007, T.I.

$10.00100-01135

4050926

4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275

Introduction

2
Introduction

We welcome you as a new owner of a Heritage Stove. In purchasing this heater you have joined thegrowing ranks of concerned individuals whose selection of an energy system reflects both a concern
for the environment and aesthetics. The Heritage is one of the finest home heaters the world over.
This manual will explain the installation, operation, and maintenance of this gas-burning heater.
Please familiarize yourself with the Owner’s Manual before operating your heater and save the manual
for future reference. Included are helpful hints and suggestions which will make the installation andoperation of your new heater an easier and more enjoyable experience. We offer our continual
support and guidance to help you achieve the maximum benefit and enjoyment from your heater.

Important Information
No other Heritage 2002 has the same serial number as
yours. It can be found inside the right side panel.
This serial number will be needed in case you require
service of any type.

Model:To receive full warranty coverage,
you will need to show evidence ofthe date you purchased yourheater. Do not mail your Bill ofSale to us.

Heritage EF III

Serial Number:
Purchase Date:

We suggest that you attach yourBill of Sale to this page so that you
will have all the information you
need in one place should the needfor service or information occur.

Purchased From:

Travis Industries

Mail your Warranty Card
Today, and Save Your Bill ofSale.

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Table of Contents
Introduction

3

Operation

Introduction ......................................................2

Safety Notice ....................................................20

Important Information .........................................2

Location of Controls ...........................................20

Safety Precautions

Starting the Pilot Flame .......................................21

Safety Precautions ............................................4

Starting the Heater for the First Time ......................22
Turning the Heater On and Off ..............................22

Specifications
Installation Options ............................................6
Features ..........................................................6
Heating Specifications ........................................6
Dimensions.......................................................6
Electrical Specifications......................................6
Fuel.................................................................6

Adjusting the Flame Height...................................22
Adjusting the Blower Speed..................................23
Normal Operating Sounds ....................................23
Normal Operating Odors ......................................23

Maintenance
Cleaning Your Heater ..........................................24
Yearly Service Procedure ....................................24

Installation
Installation Warnings ..........................................7
Packing List......................................................7
Installation Preparation .......................................7
Stove Clearances ..............................................7
Mobile Home Requirements ..................................7
Heater Placement Requirements ...........................8
Floor Protection Requirements..............................8
Gas Line Installation...........................................8
Gas Inlet Pressure ........................................8
Vent Requirements.............................................9
Altitude Considerations ..................................9

Troubleshooting Steps ........................................25
How this Heater Works ........................................26
Wiring Diagram ..................................................27
Replacement Parts.............................................27

Safety Label
Safety Label .....................................................28

Warranty
Warranty ..........................................................29

Optional Equipment & Addenda
LP Conversion Instructions..................................30
Fireback...........................................................33

Approved Vent Configurations ..............................10
Restrictor Position.........................................10
Elbows ........................................................10
Measuring Vent Lengths .................................10
Vertical Term’s with (or without) 2 45° Elbows ......11
Horizontal Terminations ..................................12
Vertical Term’s with Two 90° Elbows ..................13

Installation Addenda

Termination Requirements ...................................14

Index

Finalizing the Installation .....................................15

Gold Door .........................................................34
Gold Grill ..........................................................34

Class A Chimney Conversion Kit ...........................35
Interior Masonry Chimney Conversions ..................35

Index...............................................................36

Opening the Door ...............................................17
Log Set and Coal Installation ................................18

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Safety Precautions

4•

IF YOU SMELL GAS:*

Do not light any appliance*

Extinguish any open flame*

Do not touch any electrical switch or plug or unplug anything*

Open windows and vacate building*

Call gas supplier from neighbor’s house, if not reached, call fire department•

This unit must be installed by a qualified installer to prevent the possibility of an
explosion. Your dealer will know the requirements in your area and can inform you of
those people considered qualified. The room heater should be inspected before use
and at least annually by a qualified service person. More frequent cleaning may berequired due to excessive lint from carpeting, bedding material, etc.

•

The instructions in this manual must be strictly adhered to. Do not use makeshiftmethods or compromise in the installation. Improper installation will void the warranty
and safety listing.
Look for this label:•

For LPG only | Pout 11” W.C.
If the label is present, theheater is equipped for LP(propane). If the label isabsent, the heater is equipped
for NG (natural gas).

•

Contact your local building
officials to obtain a permit
and information on any
installation restrictions orinspection requirements inyour area. Notify yourinsurance company of thisheater as well.

•If the flame becomes sooty,
dark orange in color, or
extremely tall, do not
operate the heater. Call
your dealer and arrange forproper servicing.

•

It is imperative that control
compartments, screens, or
circulating air passagewaysof the heater be kept clean
and free of obstructions.
These areas provide the airnecessary for safe
operation.

•

Do not operate the heater if
it is not operating properly in
any fashion or if you are
uncertain. Call your dealer
for a full explanation of yourheater and what to expect.

•

Do not operate if any portionof the heater was
submerged in water or if any
corrosion occurs.

Ok

Gas

This heater is either approved fornatural gas (NG) or propane (LP).
Burning the incorrect fuel will void thewarranty and safety listing and may
cause an extreme safety hazard.
Check the label above the gas control
valve to make sure it matches the fuelbeing used. Direct questions about
the type of fuel used to your dealer.

?

•

Do not store or use gasoline
or other flammable liquids inthe vicinity of this heater.

•

Keep all furniture or othercombustible items at least
36” away from the front of
the heater.

Travis Industries

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Safety Precautions••

The door (glass) should only
be opened while lighting thepilot or conducting service.
Damaged glass must be
replaced.

•

Any safety screen or guard
removed for servicing must
be replaced prior tooperating the heater.
Operate the heater
according to the instructions
included in this manual.

•

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A

Do not place clothing orother flammable items on ornear the heater. Because
this heater can be controlled
by a thermostat there is apossibility of the heater
turning on and igniting any
items placed on or near it.

5•

Light the heater using thebuilt-in piezo igniter. Do notuse matches or any otherexternal device to light yourheater.

•Never remove, replace,modify or substitute any partof the heater unless
instructions are given in thismanual. All other work must
be done by a trained
technician. Don’t modify orreplace orifices.

•

Allow the heater to cool
before carrying out any
maintenance or cleaning.

•

The pilot flame must contact
the thermopile andthermocouple (see theillustration to the left). If it
does not, turn the gas
control valve to “OFF” andcall your dealer.

•

Do not throw this manualaway. This manual has
important operating andmaintenance instructions
that you will need at a latertime. Always follow the
instructions in this manual.

•

If the main burners do notstart correctly turn the gas
off at the gas control valve
and call your dealer forservice.

•This unit is not for use withsolid fuel•Do not place anything inside
the firebox (except theincluded fiber logs).

•

If the fiber logs become
damaged, replace with
Travis Industries log set.

•

Do not touch the hot
surfaces of the heater.
Educate all children of thedanger of a hightemperature heater. Youngchildren should besupervised when they are in
the same room as theheater.

•Plug the heater into a 120V
grounded electrical outlet.
Do not remove thegrounding plug.

•

Don’t route the electrical
cord in front of, over, or
under the heater

Instruct everyone in thehouse how to shut gas off tothe appliance and at the gas
main shutoff valve. The gas
main shutoff valve is usuallynext to the gas meter or
propane tank and requires awrench to shut off.

•Travis Industries, Inc.
grants no warranty,
implied or stated, for
the installation or
maintenance of yourheater, and assumes
no responsibility of any
consequential
damage(s).

•Travis Industries

100-01135

This
Manual

4040809

Specifications

6

Installation Options:Features:•

Freestanding Stove•

Ember Fyre ™ Burner for "Wood Fire" Look•

Residential or Mobile Home•

Works During Power Outages•

Horizontal or Vertical Vent•

Optional Thermostat or Remote Control•

Variable-Rate Heat Output•

Blower Standard

Heating Specifications:
Approximate Heating Capacity (in square feet)*......1,200 to 2,000 With Blower, 800 to 1,600 Without
Maximum BTU Input Per Hour...............................43,000 (NG & LP)
Minimum BTU Output on Low (with blowers on) .....23,384 (NG) 20,800 (LP)
Steady State Efficiency........................................up to 78% (NG), 81% (LP)
AFUE..................................................................71% (NG), 73.7% (LP)*Heating capacity will vary depending on the home’s floor plan, degree of insulation, and the outside
temperature.

**

Efficiency rating is a product of thermal efficiency rating determined under continuous operation independentof installed system. To measure the net BTU’s, multiply the BTU input by the efficiency percentage.

Dimensions:

The 6-5/8” diameter
Weight: 275
Lbs

starter section is 1-1/4"
above the top.

27-3/8"

6-1/4”

Fuel:
This heater is shipped innatural gas (NG)configuration but may be
converted to propane (LP)using the included LP
conversion kit. The sticker
on top of the gas control
valve will verify the correct
fuel.

MeasureClearancesfrom theStove Top32”

20-3/8"

Electrical Specifications
Electrical Rating.........................................................115 Volts, 0.8 Amps, 60 Hz (92 watts on high)Travis Industries

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Installation (for qualified installers only)

7

Installation Warnings! Failure to follow all of the requirements may result in property damage, bodily injury, or even death.
! This heater must be installed by a qualified installer who has gone through a training program for the
installation of direct vent gas appliances.
! This appliance must be installed in accordance with all local codes, if any; if not, follow current ANSI
Z223.1 or NFPA 54.
! In Manufactured or Mobile Homes this appliance must be installed to the applicable Mobile Home
Standards: Title 24 CFR, Criteria for Manufactured Home Installations, Sites and Communities, and/or
ANSI/NFPA 501A. This appliance may be installed in Manufactured Housing only after the home is site
located.
! This appliance is designed for natural gas or propane (LP). Check the sticker on top of the gas control
valve.
! All exhaust gases must be vented outside the structure of the living-area. Combustion air is drawn fromoutside the living-area structure.
! Notify your insurance company before hooking up this appliance.
! The requirements below are divided into sections - all requirements must be met simultaneously.

Packing List
• Log Set with Coals• Propane Conversion Kit• Latch Tool

Installation Preparation
HINT:
HINT:
HINT:

HINT:

If converting to LP, convert the appliance prior to installation.
Install the logs last - they are fragile.
When determining the location of the stove, locate the wall studs (for horizontal penetrations)and ceiling trusses (for vertical penetrations). You may wish to adjust the stove position
slightly to ensure the vent does not intersect with a framing member.
Fumes and smoke from the paint curing and oil burning off the steel may occur the first time
you start this heater. This is normal. We recommend you open windows to vent the room.
Straight Installations

Corner Installations

With this clearance, the vent iscentered 10-1/4” from the backwall, 23-3/4” from the side wall.

Stove
Clearances

With this clearance, the vent iscentered 15-1/8" from the wall.

10" Min.

4" Min.
4" Min.

45°

Mobile Home
Requirements•

When the stove is installed in a mobile home, it must be bolted to the floor and the appliancegrounded (use the blower with a grounded circuit or other suitable grounding method - current
ANSI/NFPA 70).

Travis Industries

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Installation (for qualified installers only)

8

Heater Placement Requirements•

Heater must be installed on a level surface capable of supporting the heater and vent•Due to the high temperature, the heater should be located out of traffic and away from furnitureand draperies.
When placed in a location where the floor to ceiling height is under 7 feet, the installation isconsidered an alcove and must meet the following requirements:•
The alcove floor to ceiling height must be at least 60” tall•
The alcove must not be more than 48” deep before the ceiling returns to 7’•
The alcove must be at least 47-3/8” wide
The heater must not be placed so the vents below or above the door, along the sides of heater, oralong the back of the heater can become blocked.
This heater may be placed in a bedroom. Please be aware of the large amount of heat thisappliance produces when determining a location.

?

••

Floor Protection Requirements•

When the stove is installed directly on carpeting, vinyl or other combustible material other thanwood flooring or a high pressure laminate wood floor, the stove must be installed on a metal orwood protection panel extending the full width and depth of the heater (Minimum 27-3/8” wide by
20-3/8” deep).

Gas Line Installation!
!

The gas line must be installed in accordance with all local codes, if any; if not, follow current ANSI
Z223.1 or NFPA 54.
The heater and gas control valve must be disconnected from the gas supply piping during any
pressure testing of that system at test pressures in excess of 1/2 psig (3.45 kPA). For pressures
under 1/2 psig (3.45 kPA), isolate the gas supply piping by closing the manual shutoff valve.

•This heater is designed for natural gas but can be converted topropane. Check the sticker on the top of the gas control valve
to make sure the correct fuel is used.

•

Leak test all gas line joints and the gas control valve prior to andafter starting the heater.

•

The gas inlet accepts a 3/8” F.P.T. Fitting•

The location of the gas inlet is shown below•

A manual shutoff valve is required for installation (it must be
located within 3’ of the heater). T-Handle gas cocks are requiredin Massachusetts in compliance with code 248CMR.

•

Installation must be performed by a qualified installer, service
agency or the gas supplier (In Massachusetts a licensed
plumber/gasfitter).

Gas Inlet Pressure•?
?

Centerof
HeaterA
A

From
Front ofHeater

17-1/2"3”

6-1/4”

With the heater off, the inlet pressure must meet the requirements listed in the table below
If the pressure is not sufficient, make sure the piping used is large enough and the total gas load
for the residence does not exceed the amount supplied.
The supply regulator (the regulator that attaches directly to the residence inlet or to the propanetank) should supply gas at the suggested input pressure listed below. Contact the local gas
supplier if the regulator is at an improper pressure.
Natural Gas
PropaneTravis Industries

Standard Input Pressure7” W.C. (1.74 Kpa)
13” W.C. (3.23 Kpa)

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Installation (for qualified installers only)

9

Vent Requirements!

Always maintain the required 1” clearance (air space) to combustible materials to prevent a fire hazard.
Do not fill air spaces with insulation.

!

The gas appliance and vent system must be vented directly to the outside of the building, and never
be attached to a chimney serving a separate solid fuel or gas-burning appliance. Each direct vent gas
appliance must use it’s own separate vent system.
• This appliance is equipped only for
altitudes 0-2000 feet. However, ourin-house testing has shown that theunit operated at altitudes to 8000 ft.

!

•

Vertical Termination NOTE:
always use the "high-wind"version (if applicable)
Use a roof flashing and storm collar
whenever passing through the roof

Failure to adjust the air shutter
properly may lead to improper
combustion which can create a safety
hazard. Consult your dealer or
installer if you suspect an improperly
adjusted air shutter.
When the vent passes through a wall,a wall thimble is required. When thevent passes through a ceiling, asupport box or firestop is required.
When the vent passes through theroof, a roof flashing and storm collar
are required. Follow the instructions
provided with the vent (fromDuravent®) for installing these items.

Use a firestop spacer wheneverpassing through a ceiling

Minimum framing
for fire stop
8-5/8"

Maintain a minimum 1"
clearance from vent toany combustible

Use a support box
on exposed ventUse a firestop wheneverpassing through a wall

Horizontal Vent
Requirements

8-5/8"

Minimum
Framing forwall thimble

Maintain a minimum 1"
clearance from vent to any
combustible.

•

Vertical Vent
Requirements

Horizontal Termination

Use of of the following 6-5/8" diameter co-axial gas direct vent systems:
Manuafacturer

SeriesSimpson Dura-Vent

Model GS

Selkirk Hearth Products

Direct-Temp

American Metal Products

Ameri-Vent

Metal-Fab Inc.

Direct-Vent with 4DHT or 4DVT Cap

N O T E: Always use the high-wind cap for the type of vent you are using (if applicable)•

Slide the vent sections together and turn 1/4 turn until the sections lock in place.

•

Screws are not required to secure the vent. However, three screws may be used tosecure vent sections together if desired.

•High temperature sealant is recommended at the appliance starter section connection(use high-temperature silicone or Mill-Pac®).

•If disassembly is required, at time of re-assembly check to see if the vent creates a tightfit. If it does not, apply high temperature sealant to the joints of the affected sections.

•

Horizontal sections require a 1/4" rise every 12" of travel•

Horizontal sections require non-combustible support every three feet (e.g.: plumbing
tape)

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Installation (for qualified installers only)

10

Approved Vent Configurations
Restrictor Position•

A vent restrictor is built into the appliance to control the flow rate of exhaust gases. This ensuresproper flames for the wide variety of vent configurations. Depending upon the vent configuration, you
may be required to adjust the restrictor position. The charts for approved vent configurations describe
which position the vent restrictor must be in.
To Access the Restrictor:
The restrictor is locateddirectly above the door,
behind the grill.

WARNING: Use a glove to protect
your hand from burns.

To Adjust the Restrictor:
1 Determine the correct restrictor position (see the charts under"Approved Vent Configurations" - the factory position is #1).
2 Lift up the adjustment plate and move it so the correct notch
falls into the slot on the adjustment bracket.

etc. # 2#7#8Adjustment
Plate
Adjustment
BracketThis restrictor is in position 1(factory setting).

This restrictor is in position 7.
To adjust, lift up on theadjustment plate andpush it back.

Measuring Vent Lengths

Vent

Vent Horizontal Run is

Horizontal

measured from the start ofRun

the horizontal section to theend of the termination.

Vertical Elbow

H2

Vent Height is calculated tothe top of the vent on
horizontal terminations andNOTE:

Horizontal

to the top of the termination

When a horizontal elbow (90° or 45°) is

Elbow

used, horizontal length is the sum of theon vertical terminations.

two lengths (H1 + H2).
H1

Vent

Vertical Elbow

HeightTravis Industries

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Installation (for qualified installers only)

11

Vertical Terminations with 0, 2, or 4 45° Offsets
Offset Length
None
1' Section
2' Section
3' Section
4' Section

Vert. Rise
1'
1' 7"
2' 4"
3'
3' 8"

Horizontal
OffsetVertical
Rise

OffsetLengthThe termination must fall within the shaded area shown in thechart. Use the indicated restrictor position.

30 feet25 feet20 feet15 feetRestrictor
Position # 7

NOTE:
Restrictor positions are based upon lab tests. The
ideal restrictor position may vary slightly, especiallywhen the termination is near the demarkation line.

38' (max) 38' (max)

5 feet35 feet35 feet30 feet30 feet25 feet25 feet20 feet20 feet15 feet15 feet10 feet(min.)

10 feet(min.)

Travis Industries

12' 8"(max)

10 feetRestrictor
Position # 1

NOTE:
The maximum offset
lengths, combined, isfour 4' sections.

5 feet35 feet25 feet20 feet15 feet10 feet(min.)

0 feet0 feet100-01135

30 feet5 feet0 feet12' 8"(max)

10 feet5 feet0 feet0 feet0 feet38' (max)

NOTE:
Restrictor positions are based uponlab tests. The ideal restrictor position
may vary slightly, especially when thetermination is near the demarkationline.

5 feetNOTE:
The maximum offset lengths,
combined, is four 4' sections.

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Restrictor
Position # 7

Restrictor
Position # 1

10 feet(min.)

5 feet0 feet12' 8"(max)

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12' 8"(max)

35 feetFour 45° Offsets

10 feet38' (max)

5 feet0 feetZero or Two 45° Offsets

5 feet•Hor. Offset
5"
1'
1' 9"
2' 5"
3' 2"

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Installation (for qualified installers only)

12

Approved Venting Configurations with a Horizontal Termination
If using a Snorkel Termination (14” or 36”) add the snorkel height to the vertical height (snorkel
terminations are used primarily for basement installations).

•

The termination must fall within the shaded area shown in the chart. Use restrictor position #1.

10' (max)

5 feet0 feetNatural Gas (NG)Installations

12 feet(max)•

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10' (max)

Use Restrictor Position # 1(all shaded areas)

5 feetNOTE:
Horizontal sections
require a 1/4" rise every
12" of travel.

5 feetNOTE:
A minimum 2 foot rise is required
directly off of the stove.

11' (max)

5 feet12 feet(max)

5 feet12 feet(max)

Propane (LP)Installations

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11' (max)

NOTE:
Horizontal sections
require a 1/4" rise every
12" of travel.

Use Restrictor Position # 1(all shaded areas)

5 feet5 feetNOTE:
A minimum 3 foot rise is required
directly off of the stove.

Travis Industries

12 feet(max)

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Installation (for qualified installers only)

13

Vertical Terminations with Two or Three 90° Elbows

38' (max)

35 feet30 feet25 feet20 feet15 feet25'(max)

20 feet15 feet10 feet5 feet

The termination must fall within the shaded area shown in the chart. Use the indicated restrictor
position.
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Restrictor
Position # 7

NOTE:
Restrictor positions
are based upon lab
tests. The ideal
restrictor position
may vary slightly,
especially when thetermination is near ademarkation line.

38' (max)

35 feet30 feet25 feet20 feet15 feetRestrictor
Position # 1

10 feet(min.)NOTE:
Horizontal sections require a
1/4" rise every 12" of travel.

5 feet10 feet(min.)

5 feet0 feet25'(max)

20 feet15 feet10 feet5 feet0 feet0 feet

NOTE:• Horizontal sections require a 1/4" rise
every 12" of travel.
• The maximum vertical height is 38'.
• The maximum horizontal length is 25'.
• One horizontal elbow is allowed. The
horizontal vent length is calculated byadding the length before and after the
elbow (H1 + H2 = horizontal vent length).

H2

H2This is considered a horizontal
elbow (it does not matter
whether it turns right or left).
It may be a 45° or 90° elbow.

100-01135

This is considered avertical elbow

Horizontal length is calculated by adding
both lengths of horizontal run(Horizontal Length = H1 + H2).

H1

Travis Industries

H1

This is considered avertical elbow

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Installation (for qualified installers only)

14

Termination Requirements (see the illustration below)
A

Minimum 9" clearance from any door or window

B

Minimum 12" above any grade, veranda, porch, deck or balcony

C

Minimum 12" from outside corner walls

D

Minimum 12" from inside corner walls

Roof
Surface11” Min.
6” Min.

E

Minimum 11" clearance below unventilated soffits or roof surfaces
Minimum 18" clearance below ventilated soffits
Minimum 6" clearance from roof eaves
NOTE: Vinyl surfaces require 24"F

Minimum 18" clearance below a veranda, porch, deck or balcony (must have two open sides)

G

Minimum 48" clearance from any adjacent building

H

Minimum 84" clearance above any grade when adjacent to public walkways or driveways
NOTE: may not be used over a walkway or driveway shared by an adjacent building

I

Minimum 48" clearance from any mechanical air supply inlet

J

Minimum 36" clearance above and 48” below and to the sides of non-mechanical air supply inlet

K

Minimum 36" from the area above the meter/regulator (vent outlet)

L

Minimum 36" from the meter/regulator (vent outlet)

Roof
Eaves

M Minimum 12” above the roof line (for vertical terminations)
N

Minimum 24” horizontal clearance to any surface (such as an exterior wall) – for vertical terminations
E
N
M

E
E

A

K
G

J

A
F

H

D

I

C
L
B

NOTE: Measure clearances to the nearest edge of the exhaust hood.

•

Use the vinyl siding standoff (#950) when installing on an exterior with vinyl siding.

•

Vent termination must not be located where it will become plugged by snow or other material•

These clearances meet UMC-1994 standards.

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Installation (for qualified installers only)

15

Finalizing the Installation!

Turn the gas control valve to “OFF” prior to conducting any service.

1

Open the door (see page 17).

2

Install the log set and coals (see page 18).

!

We recommend you purge the gas line at this time (with the door open). This allows gas to be
detected once it enters the firebox, ensuring gas does not build up.

3

Close and secure the door (see page 17).

4

Turn on gas to the heater. Leak test all gas joints prior to starting the appliance. Start the pilot. Start
the main burner. Leak test all gas joints again.

5

Check the pilot flame to make sure it looks like the illustration below. Adjust the pilot flame ifnecessary.

To adjust the pilot flame, turn this screw (NOTE: if totally

The pilot flame must contact the thermocouple andunscrewed gas will come out of this port). Clockwise

thermopile (see the illustration below). Adjust the pilot up or

lowers the flame while counter-clockwise raises it.

down as necessary.

Standard
Screwdriver

the access panel - the air shutters are above the gas control
a Openvalve.

6•

Let the heater burnfor fifteen minutes.
Adjust the air
shutters, if
necessary, toachieve the correct
looking flame (seethe illustration
below).
The air shutter
adjusts the amountof air that mixes withthe gas before it
exits the burnerholes.

Travis Industries

Follow the directions below to adjust the front and rear air shutterb independently.

Rear Air Shutter
Left = Less Air (closed)
Right = More Air (open)

Front Air Shutter
Left = Less Air (closed)
Right = More Air (open)

NOTE: If the air control is all the way open, yet the flamesremain sooty, shut off gas to the fireplace and contact aqualified gas service technician.
NOTE: The logs must be installed correctly to monitor theflame while adjusting the air shutter.

AAA
AA
AAA
AA
A
AA
AA
AAA
AA
A
AA

Correct

Not Enough Air

Too Much Air

Flames should be blue at thebase, yellow-orange on the top.

If the flames are over 12" tall or sootyon the ends, push the air control in.

If the flames are all blue andshort, pull the air control out.

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Installation (for qualified installers only)

16

FINE TUNING THE EMBER-FYRE™

BURNER

Each installation is affected by altitude, vent configuration, and fuel quality. Because of this, the restrictor and air
shutter may need to be fine tuned to each installation. Follow the hints below to fine-tune the burner for
optimum performance and aesthetics.
Restrictor Hints:
Set the restrictor to the position suggested in the vent configuration table (pages 10-13). Turn the heater on
and allow it to reach full temperature (15 min.). If the flames indicate there is excessive draft due to altitude orclimate, you may wish to adjust the restrictor to a more restrictive position (higher number). Active, flickering
short flames are an indication of excessive draft. If the flames lift off of the burner holes, this indicates notenough draft (restrictor is set too high). After adjustments are made the unit must be cooled down to room
temperature and restarted to make sure that the restriction is not so severe that the pilot will drop out when it isrestarted. If the pilot does drop out reduce the restriction until it will operate continuously.
Air Shutter Hints:• For more glow, open the air shutter, however, this will make the flames more blue.
•

For yellow flames, close the air shutter, however, this may create less glow.
Correct Flames

Lifting Flames

Burner

The flames should burn rightoff the top of the burner ports(if they are too blue, adjust
the air control).

Ghosting Flames

Burner Ports(holes)Lifting flames indicate
insufficient draft (restrictor
is set too high).

Ghosting flames indicate
insufficient air (restrictor set too
high, air shutter shut down, orother venting error).

Flickering Flames

AA
AA
A
AA
AA
AAA
AA
AAAA
AA
A
AA
AA
AAA

Flickering, short flames
indicate excessive draft(move air shutter to a higher
position).

Warning: If the vent configuration is installed incorrectly the vent may cause the flames inside the heater to lift or“ghost” – a dangerous situation. Inspect the flames after installation to insure proper performance. If thevent configuration is correct, yet the flames are lifting or ghosting, shut off gas to the heater and contact
the dealer for information on remedying the problem.

7

Turn the flame adjust knob to its highest position - the flames should be a maximum 10” to 12” tall.
Check the flame on low position. The flames should burn off of each burner hole. If the heater does
not work correctly, contact your dealer for a remedy.

8

Give this manual to the home owner and fully explain the operation of this heater.

Travis Industries

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Installation (for qualified installers only)

17

Opening the Door
Swing the left
panel back.

Open both the top
and bottom latch.

StrikePawl

With the pawl free of thestrike, the door may beswung open.

Door
Frame

When securing thedoor, make sure thepawl fits over the strike
before tightening.

NOTE: Do not overtighten the pawl by screwing
it in. This will permanently damage the latch.

Travis Industries

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404080918

Installation (for qualified installers only)
Log Set and Coal Installation
Step 1 Install the logs (see the illustration below).
AA
Place the rear log on
the two platforms at

AA
A
AA
AA
AA

the rear of the firebox.

AA
AA
These pins insert
into the holes in
the log.

AA
AA

AA
AA
AA

Place the front logs
on top of the burner.

AA
AA
AA
AA
AA

These bolts insert into theholes in the logs.

Top View

1” to 1-1/2”
space

Do not placelogs overburner holes.

Travis Industries

Note how the front left log isspaced 1/4” to 3/8” off of theburner holes.

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Installation (for qualified installers only)

19

Step 2 Install the twigs and ember chunk (see the illustration below).
Place the left and righttwigs as shown.

AA
AA
AA
AA
AA
AA
AA
AA
AA
AA
AA
A
AAAA
AA
AAAA

AA
AA
AA
AA

Place the ember
chunk as shown.

Step 3 Install the embers along the front of the burner (see the illustrations below).
Do not place the embers over the burner holes.
Front View

Travis Industries

Side View

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Operation

20
Safety Notice

Read this entire manual (especially the “Safety Precautions” on pages 4 and 5)
before using this stove. Failure to follow the instructions may result in property
damage, bodily injury, or even death.

Location of Controls
The pilot flame is locatedbelow the rear log.

ON/OFF Switch

The on/off
switch is
located on
the back of
the heater.

AA
AAAA
AA
AAAA
AA
A
AAAA
AA
A

PILOT
IGNITER

N
O

OF

F

BlowerControl

Gas Control Valve
Gas Control Knob
Flame Adjust Knob?

On/Off Switch

This control is used to turn the main burner on and off.

Gas Control Knob

This knob is used to control gas to the heater and for starting the pilot.
There are three positions, ON, OFF, & PILOT. The pointer to the left ofthe knob indicates the position this knob is in.

Flame Adjust Knob

This knob controls the flame height from low (“LO”) to high (“HI”). The
pointer above the knob points to the position this knob is in.

Pilot IgniterThe pilot igniter is used only to start the pilot. When pressed, it sends anelectrical charge to the pilot assembly. This creates a blue spark directly
next to the pilot, igniting the pilot flame.

Blower Control

This knob controls the speed of the internal convection blower thatpushes the heated air into the room.

If using a remote control or thermostat, the On/Off Switch must be left “ON”. Turning the On/Off
Switch “OFF” will keep the heater off always.

Travis Industries

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4040809

Operation

21

Starting The Pilot Flame
The pilot flame is required to ignite the mainburners (it also plays a safety role). It should beleft on once lit. It will stay lit unless the gas
control valve is turned to "OFF". However, thepilot will go out if the gas is shut off, thepropane tank runs out (or low) or if the stove
malfunctions. If the pilot turns off frequently,
call your dealer for information. To start thepilot follow the directions below:
WARNING:
When lighting or re-lighting thepilot, the door must be opened (seepage 17).
aOpen the door (see page 17 for details).

b

Push the gas control knob in slightly and turnit to the "OFF" position. The knob will notturn from "ON" to "OFF" unless the knob isdepressed slightly. Wait five minutes to let
any gas that may have accumulated inside
the firebox escape. If you smell leaking gas,follow the directions on the cover "IF YOU
SMELL GAS".

c

Turn the gas control knob to the "PILOT"
position and press the knob in, this will allow
gas to flow to the pilot light. Press the
button on the pilot igniter repeatedly until
you see the pilot light.
WARNING:
If the pilot does not light after 15
seconds, release the knob and callyour dealer for service. Do not
attempt to light pilot until service
has been performed.

a

5 minutes

b

A
AA
AAA
AAA
A
PILOT
IGNITERc

30 seconds

AA
AAA
AAA
A
AAA

d

?
e

NOTE:
You may wish to remove the log set
to gain a better view of the pilot (seepage 18).
d

Keep the gas control knob depressed for 30
seconds once it is lit.

eRelease the gas control knob. If the pilot
goes out, repeat step C. If the pilot refuses
to stay lit, call your dealer for service. With
the pilot lit, proceed to step “f”.

f

Close and latch the door.

gTurn the gas control knob counter-clockwise
to "ON". The pilot is now lit and the heater
can be turned on and off.

Travis Industriesfg

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4040809

Operation

22

Starting the Heater for the First Time
Cleaning Gold Surfaces
Fingerprints or other marks left on gold surfaces may become etched in place if they are not wipedclean prior to turning the stove on. With the heater cool, clean gold surfaces with denatured alcoholand a soft cloth.

Fumes from the Painted Surfaces Curing
Burn the heater at a medium setting for approximately one hour the first time. This will cure thepainted surfaces. Fumes from the paint curing and oil burning off the steel may occur. This isnormal. We recommend you open the window to vent the room.

Condensation
Water may appear on the glass each time you start the heater - this is normal.

Blue Flames
The flames will be blue when first started. After fifteen minutes the flames will turn a more realistic
yellow and orange color.

Turning the Heater On and Off
After the pilot has been started...
See the instructions included
with the remote for details on
operation.

°F

See the instructions
included with theremote for changing
the battery.

Use this switch toturn the main burner
on and off manually.

Au t

o

Ca Tim
nc e
el

Tim
Se e
t

OM

TE

OF MP
F

F

RO

OF

MI
N

SE
T
TE
MP
TIM
ER

°F

ON

For systems with wall
thermostats, use this switch tocontrol the temperature (rightis hotter, left cooler). Somesystems require the on/off
switch to be on.

Warning: Do not place combustible items on top or directly in front of the heater, even temporarily.
The optional thermostat may start the heater causing a combustible item to ignite.
Note:

If the heater turns on and off frequently while using the thermostat, you may want toadjust the flame height down until it produces just enough heat needed.

Adjusting the Flame HeightYour heater has an adjustable flame to tailor the look and heat output to your specific needs. It isadjusted by turning the middle dial on the gas control valve.
Flame Height
Adjustment Knob

Index Mark

Turn counter-clockwise to adjust the flame higher, clockwise to lower.

Travis Industries

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Operation

23

Adjusting the Blower Speed
The blower helps transfer heat from the heater into the room. It will not turn on until the heater is up totemperature (approximately 10 minutes after starting). See the illustration below for instructions on
adjusting the blower speed.

OFF
Turn the dial all theway counter-clockwise
until it clicks off.

LOW

HIGH
The high position is all theway counter-clockwise,
without clicking off.

Turn the dial all theway clockwise.

Normal Operating Sounds

Pilot Flame
The pilot flame,
which remains on,
makes a very slight"whisper" sound.

BlowerThis heater may utilize a blower to pushheated air into the room. You will hear
the sound of air movement that
increases as the speed is increased.

The appliance may creak withchange of temperature.

Gas Control ValveAs the gas control valve
is turned on and off you
will hear a dull clicking
sound. This is the valve
opening up and shutting
down.

Blower Snap Disk
This part can produce a clicking soundas it turns the blower on and off.

Extinction Pops
It is not unusual, especially on Propane (LP) appliances,
to experience a "pop" when the burner is shut off.

Normal Operating Odors
This appliance has several areas that reach high temperatures. Dust or other particles on these areas may
burn and create a burnt-paper smell. This is normal during startup. You may notice the smell is more acute
if the appliance was left idle for a long period.

Travis Industries

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4040809

Maintenance24

Cleaning Your Heater
Warning:Fingerprints or other marks left on the optional gold surface may become etched in place if they are not
wiped clean prior to turning the stove on.

With the heater cool, use denatured alcohol and a soft cloth to clean gold surfaces. Other cleaners may leave afilm that may become etched into the gold.

Yearly Service ProcedureWarning:

Failure to inspect and maintain the heater may lead to improper combustion and a potentially dangerous
situation. We recommend the following procedures be done by a qualified technician.

1

Check the pilot flame. It should engulf approximately 3/8” of the top of the thermocouple (see illustration below).
If it does not, contact your dealer for service.

2

Shut off gas to the heater by turning the gas control knob to “OFF” (see step A under “Starting the Pilot” on page21). Let the heater cool for 15 minutes. Open the door (see page 17).

3

Remove the log set and embers (see page 18 - NOTE: the log set is fragile). If any log is cracked ordeteriorated, replace it when re-installing. Check the logs for sooting. If excessive sooting is found, the heater
will require adjustment. Contact your dealer.

4

Clean the burner pan (especially the burner holes) and inspect the following:•

Check for burner for cracks, warps, or other damage.

•Check the firebox and area around the pilot to make sure there is no warping or damage.

If any problem is found, discontinue use and contact your dealer for service.
Check the walls and ceiling of the firebox fordeterioration.
Make sure theburner is notwarped or
damaged.

Before Disassembly Check the pilot flame. It
should touch thethermocouple andAAthermopile.

Thermopile
Pilot Hood

Thermocouple

Check theburner holes.

5

Replace the log set. Inspect the glass gasket. If it is deteriorated, replace. If the glass is damaged, replace it.

6

Check the gas control valve and all of the gas lines. If any damage is found, discontinue use and contact yourdealer for service. Clean air channels and ducts.

7

To check the door seal, place a dollar bill along the door perimeter then close and latch the door. If the dollar billis held in place securely, the door seal is adequate. However, it the dollar bill slides out easily, you should adjust
the door. Contact your dealer to obtain directions on tightening the door seal.

8

Start the pilot and turn on the main burner. The flames should be orange/yellow and not touch the top of thefirebox. If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor the blower
operation.

9

Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration isfound near the vent termination.

Travis Industries

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Maintenance25

Troubleshooting Steps

Problem:Possible Cause:

Remedy:Pilot Will Not Flame

A gas shut off valve is turned off ......................

Check all gas shut off valves

The gas control knob isn’t turned to “PILOT” .......

See “Starting the Pilot Flame” Pg 21

The valve control knob isn’t pushed in ...............

See “Starting the Pilot Flame” Pg 21

The igniter wasn’t pressed repeatedly ...............

See “Starting the Pilot Flame” Pg 21

No spark from igniter......................................

Igniter Faulty - Contact your Dealer

The pilot flame has gone out ............................

See “Starting the Pilot Flame” Pg 21

The gas control valve is turned to “PILOT” or “OFF”

See “Starting the Pilot Flame” Pg 21

The ON/OFF switch is turned to “OFF” ...............

Turn the ON/OFF switch to “ON”

The remote control is not working correctly.........

Replace the batteries

The thermostat is disconnected or set too high ...

Set the thermostat to a lower
temperature

The pilot light has gone out..............................

See “Starting the Pilot Flame” Pg 21

The gas control valve is turned to “PILOT” or “OFF”

See “Starting the Pilot Flame” Pg 21

The ON/OFF switch is turned to “OFF” ...............

Turn the ON/OFF switch to “ON”

The remote is too far away from the heater .........

Use the remote closer to the heater

The remote control receiver is turned “OFF” ........

See the remote control instructions

One of the two remote control batteries is dead ...

See the remote control instructions

The pilot flame has gone out ............................

See “Starting the Pilot Flame” Pg 21

The gas control valve is turned to “PILOT” or “OFF”

See “Starting the Pilot Flame” Pg 21

The ON/OFF switch is turned to “OFF” ...............

Turn the ON/OFF switch to “ON”

The thermostat is set too high..........................

Set the thermostat to a lower
temperature

Make sure blower control is turned “ON”

See “Adjusting Blower Speed” Pg. 23

The heater is not getting electricity ...................

Make sure it is plugged in and theoutlet is providing electricity

The heater is not up to temperature...................

See “Operating Your Heater”

Flames Are Too BlueThe heater has just been started ......................

This is normal - see “Starting theHeater for the First Time”

Flames Are Too Short(Under 6”)

The flame height may be turned too low..............

Turn the flame height to “HI” See “Adjusting the Flame Height”

Travis Industries

100-01135

Main Burners Will Not
Start

Remote Control Does
Not Work

Thermostat Does Not
Work

Blower Does Not
Operate4040809

Maintenance26

How this Heater Works
Warning This heater was designed with safety as the primary concern. Many of the components
inside this heater are for safety purposes. Therefore, only certified gas service
technicians should service this heater.

What Turns the Main Burners On and Off

When heated, the thermopile
generates electricity (a very small
amount measured in "Millivolts").

This electricity isused to operate themain burners.

The main burners
are switched on and
off using theelectricity generated
by the thermopile.
The ON/OFF switch,
remote control, or
thermostat control
the circuit to the mainburner.

MAIN BURNER

This heater uses a millivolt system to control its operation (a millivolt is a very small amount ofelectricity). The thermopile and thermocouple generate electricity when heated by the pilot flame.
This electricity is used to operate the gas valve. Without enough electricity, the gas valve will not turnon. That is why when starting the pilot the gas control knob has to be pressed in long enough for thethermocouple to heat up and generate enough electricity. The thermopile provides power for the
ON/OFF switch, remote control, or thermostat (see the illustration below). Because the thermopile
generates the electricity needed to turn the heater on and off, this heater can be operated when the
power is out (although the blower will not run).

ON

OFF

What Prevents Gas Buildup•This appliance utilizes a high-technology gas valve in conjunction with a pilot flame to ensure no gas
builds up inside the firebox.

•

The thermocouple (next to the pilot) senses when the pilot flame is lit. If the pilot flame goes out, thisthermocouple no longer generates electricity, causing the gas valve to automatically shut off all gas tothe heater, preventing the pilot or burner from spilling gas into the firebox.

Pilot Flame
The pilot flame is a time-provencomponent that eliminates the possibilityof gas buildup inside the firebox.
Gas ValveThis high-technology valve automaticallyshuts off all gas if it does not receive a signal
from the thermocouple. If any component isdamaged or sensing a malfunction, or if thewiring is damaged, it will shut off all gas.
Thermocouple
The thermocouple generates a small
amount of electricity. If the pilot flame
goes out, the gas valve automaticallyshuts off all gas.

Travis Industries

External Shut Off Valve
This valve is placed on the gas line
to shut off gas to the applianceduring maintenance procedures.

Ceramic Glass
The glass in your heater is the mostdurable glass available. It has beentested to be extremely resistant tobreakage from temperature changes.

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Maintenance27

Wiring Diagram
Thermocouple

Millivolt Wiring(for gas control valve)

On/Off Switch
Red

Thermopile

Piezo Igniter

AA

Brown
Copper Co-Axial
Wire

OrangeRed

Spark ElectrodeWhite

120 Volt Wiring
3

Black

Power In
Molex
ConnectorHot(black)Power Supply

Optional Remote
Control

Optional
Thermostat

Ground(green)Common(white)Pilot Hood

White

6
9

1

5
Green

8
11

Ground(attached to stove)

3

RemoteControl
Molex
Connector

2

4
7
9

1

10

4
7
10

Optional
Blower

White
Black

Black

RheostatBlack
1

Gas Control
Valve

Brown

2
4

3
5

7

Red
Black

Optional Regulator
Solenoid

6
8

Blue

BlowerSnap Disk

10

9
11
12

Black

Blue

Replacement Parts:
93006080
226-20032

Blower
BURNER ASS'Y B31 LP NG

93006506
93006507
99900402
99900409
93006813
91002561
99900404
99400116
98900525

Control Valve, Natural Gas
Control Valve, Propane
Door Gasket
Door Gasket Cement - 4 oz.
Ember Coals
Flex-pipe, 3/8" x 24"
Glass Gasket
Glass, Side
Hardware Pack, LP Conversion Kit
Log, Left
Log, Rear
Log, Right
Log SetOn/Off Switch

98900747

Travis Industries

93006855
93006857
98900751
93006516
93006515
93006523
93006509
93006508
93006522
99300656
93006504
99300657
98900720
93006518
93006920
93006505

100-01135

Orifice, Burner, #43
Orifice, Burner, #46
Piezo Igniter
Pilot Assembly, LP (S.I.T.)
Pilot Assembly, NG (S.I.T.)
Pilot Electrode, S.I.T.
Pilot Injector, LP (#35)
Pilot Injector, NG (#62)
Pilot Tube, S.I.T.
Power Cord, With Molex Connector
Rheostat
Rheostat Knob
Snap Disk, 120 Degree
Thermocouple, S.I.T.
Threaded Pipe Adapter - 5/8 x 1/2
Wiring Harness

4040809

Safety Label

28

The listing label is shown below for your records. It can be found inside the right side panel.

Travis Industries

100-01135

4040809

Limited 7 Year Warranty

29

To register your TRAVIS INDUSTRIES, INC. 7 Year Warranty, complete the enclosed warranty card and mail it within ten (10) days of the appliancepurchase date to: TRAVIS INDUSTRIES, INC., 4800 Harbour Pointe Blvd. SW, Mukilteo, WA 98275. TRAVIS INDUSTRIES, INC. warrants this gas
appliance (appliance is defined as the equipment manufactured by Travis Industries, Inc.) to be defect-free in material and workmanship to the original
purchaser from the date of purchase as follows:
Check with your dealer in advance for any costs to you when arranging a warranty call.
Mileage or service charges are not covered by this warranty. This charge can vary from store to store.

Years 1 & 2 - COVERAGE: PARTS & LABOR
Burner Assembly:

Ceramic Glass

Accessories

Burner Pan, Mixing Tube, Air Shutter Assembly, Main
Burner Orifice

Glass (breakage from thermal shock)Legs, Pedestal, Panels, Cast Firebacks, Shell AssemblyFirebox Assembly:

Ceramic Logs

Convection Heat Exchanger

Log Set, Coals, Ember Strip (Steel Fiber)

Adjustable Air Restrictor, Pressure Relief Mechanisms(direct vents only), Glass Attachment Mechanism

Gas Control Assembly
Adjustable control valve, millivolt wiring and connectors(located within the metal heater structure), thermopile,thermocouple, pilot hood, orifices, pilot gas line, piezo
ignitorExclusions:

Re-Installation AllowanceGold PlatingGold or Nickel Door, Optional Grill (see “Conditions and Exclusions” # 9)

Electrical Assembly:
Blower, wiring harness, snap discs, rheostat speed control

In cases where heater must be removed from home forrepairs, a partial cost of re-installation is covered (preauthorization required)

One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done atfactory is covered.

Paint, Gasketing

Years 3 THROUGH 5 - COVERAGE: PARTS & LABOR
Firebox Assembly:

Convection Heat Exchanger

Adjustable Air Restrictor, Pressure Relief Mechanisms (direct
vents only), Glass Attachment Mechanism

Exclusions:

One-Way Freight Allowance
One-way freight allowance on pre-authorized repair done atfactory is covered.

Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Ceramic Glass, Ceramic Logs, Gold & Nickel
Plating, Accessories, Re-Installation Allowance

Years 6 & 7 - COVERAGE: PARTS ONLY
Firebox Assembly:
Adjustable Air Restrictor, Pressure Relief Mechanisms (direct vents only), Glass Attachment Mechanism

Exclusions:

Paint, Gasketing, Burner Assembly, Electrical Assembly, Gas Control Assembly, Ceramic Glass, Ceramic Logs, Gold & Nickel
Plating, Accessories, Convection Heat Exchanger, Re-Installation Allowance, One-Way Freight Allowance, Labor

CONDITIONS & EXCLUSIONS
1.
2.
3.
4.
5.
6.

7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.

This new gas appliance must be installed by a qualified gas appliance technician. It must be installed, operated, and maintained at all times in accordance with the instructions in
the Owner’s Manual. Any alteration, willful abuse, accident, neglect, or misuse of the product shall nullify this warranty.
This warranty is nontransferable, and is made to the ORIGINAL purchaser, provided that the purchase was made through an authorized TRAVIS dealer.
Discoloration and some minor expansion, contraction, or movement of certain parts and resulting noise, is normal and not a defect and, therefore, not covered under warranty.
The installer must ensure the appliance is burning as per the rating tag at the time of installation. Over-firing (operation above the listed BTU rate) of this appliance can cause
serious damage and will nullify this warranty.
The warranty, as outlined within this document, does not apply to the chimney components or other Non-Travis accessories used in conjunction with the installation of this product.
If in doubt as to the extent of this warranty, contact your authorized TRAVIS retailer before installation.
Travis Industries will not be responsible for inadequate performance caused by environmental conditions such as nearby trees, buildings, roof tops, wind, hills or mountains or
negative pressure or other influences from mechanical systems such as furnaces, fans, clothes dryers, etc.
This Warranty is void if:a.
The unit has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b.
The unit is subject to submersion in water or prolonged periods of dampness or condensation.
c.
Any damage to the unit, combustion chamber, heat exchanger or other components due to water, or weather damage which is the result of, but not limited to, improperchimney/venting installation.
Exclusions to this 7 Year Warranty include: injury, loss of use, damage, failure to function due to accident, negligence, misuse, improper installation, alteration or adjustment of
the manufacturer's settings of components, lack of proper and regular maintenance, damage incurred while the appliance is in transit, alteration, or act of God.
This 7 Year warranty excludes damage caused by normal wear and tear, such as paint discoloration or chipping, worn or torn gasketing, corroded or cracked logs, embers, etc.
Also excluded is damage to the unit caused by abuse, improper installation, modification of the unit, drilling of the orifices, or the use of fuel other than that for which the unit isconfigured. Units are shipped for natural gas and must be converted to propane using the included conversion kit. Confirm fuel configuration with your installer.
Damage to gold, nickel, or brass surfaces caused by fingerprints, scratches, melted items, or other external sources left on the surface is not covered in this warranty. Damage
from the use of cleaners other than denatured alcohol on gold or nickel is not covered in this warranty. Damage from the use of abrasive cleaners on brass is not covered in thiswarranty.
TRAVIS INDUSTRIES, INC. is free of liability for any damages caused by the appliance, as well as inconvenience expenses and materials. Incidental or consequential damages
are not covered by this warranty. In some states, the exclusion of incidental or consequential damage may not apply.
This warranty does not cover any loss or damage incurred by the use or removal of any component or apparatus to or from the gas appliance without the express written
permission of TRAVIS INDUSTRIES, INC. and bearing a TRAVIS INDUSTRIES, INC. label of approval.
Any statement or representation of TRAVIS products and their performance contained in TRAVIS advertising, packaging literature, or printed material is not part of this 7 year
warranty.
This warranty is automatically voided if the appliance’s serial number has been removed or altered in any way. If the appliance is used for commercial purposes, it is excluded fromthis warranty.
No dealer, distributor, or similar person has the authority to represent or warrant TRAVIS products beyond the terms contained within this warranty. TRAVIS INDUSTRIES, INC.
assumes no liability for such warranties or representations.
Travis Industries will not cover the cost of the removal or re-installation of hearths, facing, mantels, venting or other components.
If for any reason any section of this warranty is declared invalid, the balance of the warranty remains in effect and all other clauses shall remain in effect.
THIS 7 YEAR WARRANTY IS THE ONLY WARRANTY SUPPLIED BY TRAVIS INDUSTRIES, INC., THE MANUFACTURER OF THE APPLIANCE. ALL OTHERWARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE
WARRANTIES SET FORTH HEREIN.

IF WARRANTY SERVICE IS NEEDED:
1.
2.
3.

4.

If you discover a problem that you believe is covered by this warranty, you MUST REPORT it to your TRAVIS dealer WITHIN 30 DAYS, giving them proof of purchase, thepurchase date, and the model name and serial number.
Travis Industries has the option of either repairing or replacing the defective component.
If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where youpurchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance. At that time, you may be asked to ship
your appliance, freight charges prepaid, to TRAVIS INDUSTRIES, INC. TRAVIS INDUSTRIES, INC., at its option, will repair or replace, free of charge, your TRAVIS appliance
if it is found to be defective in material or workmanship within the time frame stated within this 7 year warranty. TRAVIS INDUSTRIES, INC. will return your appliance, freightcharges (years 1 to 5) prepaid by TRAVIS INDUSTRIES, INC., to your regional distributor, or dealership.
Check with your dealer in advance for any costs to you when arranging a warranty call. Mileage or service charges are not covered by this warranty. This charge can vary fromstore to store.

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Optional Equipment

30

LP Conversion Instructions
Install the conversion kit prior to installing the gas line to ensure proper gas use.
1

Open the door (see page 17). Remove the logs and coals (if installed - page 18)

2

Remove the burner (see illustration below).
abRemove the cast floor.

Lift the pilot hood off the pilot
assembly (you may need to pull
hard to remove).

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Lift the left side of the burner slightly, then slide it to the left
and lift it upwards (lift the burner from below).
Do not lift the burner from the pins.

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WARNING:The burner is fragile handle it with care.

dPull the burner forward, outof the firebox.

Burner Replacement:
Make sure the burner is fully seated.
When in place, the pilot flame must aligndirectly above the burner holes.

Replace the pilot hood
after replacing the burner.

Make sure the bolt head on
the bottom of the burnerinserts into this hole.

Slide the air shutters all theway to the right before
installing the burner.

Make sure the mixing tubes
slide onto the orifices.

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Mixing Tubes

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fully seated. When inplace, the pilot flame
must align directly above
the burner holes.

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Travis Industries

NOTE:
Make sure the burner is

Orifices
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Optional Equipment
331

Follow the directions below to replace the orifices.
a

Slide the air shutters all
the way to the left.

Rear Orifice

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Front Orifice

Manifoldbc

Use a 1/2” open end wrench
to unscrew both orifices.

1/2" Wrench

Apply thread sealant to the LP
orifices prior to installation. Use
the chart below to identify thecorrect orifices.
Rear Burner
Orifice

Front Burner
Orifice

Look here for the orifice identification
Front
Rear

LP
#55
#54

NG
#46
#43

Manifold
5/16”

dScrew the LP orifice in so theorifice shoulder protrudes 5/16”(indicating full insertion).

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Optional Equipment

32
4

Remove the pilot orifice following the instructions below. Replace with the propane pilot orificeaLift the pilot hoodcRemove the orifice and replace with the LP orifice. Screw theorifice all the way in and replace the pilot hood.

off the pilot
assembly.

Orifice Identification:
LP (Propane) Orificeb

35

Use a hex wrench to35

unscrew the orifice.

NG (Natural Gas) Orifice62
5/32" Hex

NOTE: when re-attaching,
this pin lines up with thenotch in the pilot hood.

5

Install the logs andembers.

6

Close door.

aRemove and discard the threescrews using a slotted screwdriverof Torx T-20.

SlottedScrewdriver(or T-20 Torx)

7

Remove the regulator
from the front of thegas control valve.
Replace with the
propane regulator,
using the new gasket
and screws included
with the regulator.
NOTE: Leak test
this area after theheater is installed,
gas is connected,
and the mainburner is lit.

b
Remove and discard theregulator, diaphram, springand center post.

cInstall the LP regulator. Use
the screws included with the
LP regulator. Tighten to
approximately 25 Lbs. torque.

SlottedScrewdriver(or T-20 Torx)

NOTE: Make sure theregulator gasket is correctlyaligned before installation.

dPlace the LPlabel on the platenear the gas
control valve.

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Optional Equipment
833

Make the gas line connection, bleed the gas line (if applicable), start the heater and thoroughly leaktest all gas connections and the gas control valve. Check the pilot. Adjust if necessary.
WARNING:

When lighting or re-lighting the pilot, the door must be opened (seepage 17).

To adjust the pilot flame, turn this screw (NOTE: if totally

The pilot flame must contact the thermocouple andunscrewed gas will come out of this port). Clockwise

thermopile (see the illustration below). Adjust the pilot up or

lowers the flame while counter-clockwise raises it.

down as necessary.

Standard
ScrewdriverFireback (part # 99900141)
Follow the directions below to install the optional firebrick. Remove the log set prior to installation.
aRemove the two screws on
the back wall of the firebox.
Use these screws to secure
the two rear fireback clips.

5/16" NutdriverbRemove the two screws on
the roof of the firebox andthe single screw on theback wall.

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c

Place the side firebacks along
the sides of the firebox. Securewith the side fireback clips andPlace the rear fireback on the clips
installed in step “a”. Secure thefireback with the screw removed in

the screws removed in step “b”.

step “b”.

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Optional Equipment

34

Gold Door (part # 99300212)
Follow the directions below to install the optional gold door.

WARNING:
Remove the black door bysliding it up and off the door
frame.

Slide the gold door onto thedoor frame.
HINT: align the bottom joggle
clips over the brackets on
the door and slide into place.
Then lift up slightly on thedoor to attach the upper
clips.

Clean the gold surface prior tostarting the stove. Any marks
left on the gold may become
etched-in by the heat of thestove. Use denatured alcoholand a soft cloth to clean.

Denatured
AlcoholSoft Cloth

Door
Door Frame

The door is held in place with six
joggle clips.

Gold Grill (part # 93005036)
Follow the directions below to install the optional gold grill.

Open the door.
Remove the black grill by removing the twoscrews holding it in place.

5/16" Nutdriver

Attach the gold grill with the screws
removed.

Travis Industries

To prevent marring of the gold surface,clean the grill with denatured alcohol and asoft cloth.

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Installation Addenda
ADDENDUM #1 Class A Chimney
Conversion Kit

Screw the Retro
Vertical Top to theFlex Pipe

Simpson Duravent provides a conversion kit for those wishing to use an existingwood stove chimney to vent this direct vent stove. The illustration below gives
an overview of this type of installation. See the instructions included with the kit
for details.
!

!

35
Retro Vertical Top(screw to chimney)

Cut the Flex Pipe tothe chimney heightplus 3" (75 mm)

Do not exceed the maximum vertical rise (see the section "Approved Vent
Configurations" starting on page 10) allowable. Remember to set the restrictor
position to the correct position (based upon the vertical rise height).
The conversion kit does not work on interior masonry chimneys.
Chimney Conversion Kit A (# 931)
Metalbestos 6" I.D.
Security Chimneys 6" I.D.
Jackes-Evans 6" I.D.
Hart & Cooley 6" I.D.
Pro-Jet 6" I.D.
Chimney Conversion Kit B (# 932)
Simpson Dura-Vent 6" I.D.
Air-Jet 6" I.D.
Metal-Fab 6" and 7" I.D.
Amer. Metals 6" & 7" I.D.
Metalbestos 7" and 8" I.D.
Jackes-Evans 7" and 8" I.D.
Hart & Cooley 7" and 8" I.D.
Pro-Jet 7" and 8" I.D.
Security Chimneys 8" I.D.
Chimney Conversion Kit C (# 933)
Simpson Dura-Vent 7" and 8" I.D.
American Metals 8" I.D.
Air-Jet 8" I.D.
Metal-Fab 8" I.D.
American Metals 8" I.D.
Each Kit Contains:
Retro Connector
Retro Vertical Top
Additional Required Equipment:
4" Flex (#711 or U.L. 1777)
Termination (#991)
Co-Axial Sections

Type A Chimney4" (100 mm)
Aluminum Flex
Pipe
Retro Connector(screw to chimney)

Simpson Duravent Direct
Vent Pipe Sections(use adjustable section)

Screw the Retro
Connector to theFlex Pipe

Interior Masonry Chimney

ADDENDUM #2 Masonry
Chimney or Fireplace
Conversions•

The entire chimney system
must be air-tight. Make sure toseal the flashing, clean-out,and thimble connection, and to
inspect the chimney.

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Make sure the coaxial pipe
maintains a 1” clearance to any
combustible. The vent must be
sealed air-tight.

Follow the requirements and use the equipment
listed in the illustration to the right to install thisappliance into an interior masonry chimney.

#990 90° Elbow•

Maximum vertical rise is 38'•

Minimum vertical rise is 10'•

Use the following restrictor positions:
Position 1 for heights between 10’ and 16'
Position 7 for heights between 16’ and 38'
NOTE: these restrictor positions are based
upon lab tests. The ideal restrictor position mayvary.

#991 High Wind
Termination
Flashing (included in#934 Masonry
Conversion Kit

HighTemp.
Silicone#711 Flex Liner (4” dia.)(or other UL 1777 Gas
Liner)

Co-Axial Straight
Lengths

Connector with Cover(included in #934 Masonry
Conversion Kit)

Standard Masonry Fireplace
The entire chimney system
must be air-tight. Seal theconnector cover and inspect
the chimney.

#991 High Wind
Termination
Flashing (included in#934 Masonry
Conversion Kit)mp.
h-ToeneHig
Silic#711 Flex Liner (4” dia.)(or other UL 1777 Gas Liner)

Make sure the coaxial pipe
maintains a 1” clearance to any
combustible. The vent must be
sealed air-tight.

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Connector (included in #934
Masonry Conversion Kit)
secured and sealed toblock-off plate.

4040809

Index36

Adjusting the Blower Speed........................23

Lifting Flames.............................................16

Adjusting the Flame Height .........................22

Listing Label (Safety Label) .........................28

AFUE.........................................................6

Log Installation ...........................................18

Air Shutter Adjustment................................15

Maintaining Your Stove’s Appearance..........24

Alcoves (see “Heater Placement Req.”) .......8

Natural Gas Verses Propane........................4

Altitude Considerations...............................9

On/Off Operation........................................22

Amperage (of blower)..................................6

On/Off Switch (Location).............................20

Blower Speed ............................................23

Operating Sounds......................................23

BTU Output................................................6

Order of Installation.....................................7

Burn Rate...................................................6

Packing Lists..............................................7

Burner Installation.......................................30

Paint Curing ...............................................22

Cap (vent termination).................................14

Pilot (starting) .............................................21

Cleaning Your Heater..................................24

Pilot Flame (Location)..................................20Clearances.................................................7

Pressure (of gas) ........................................8

Condensation ............................................22

Purging Gas Line (with door open)...............15

Controls.....................................................20

Restrictor Adjustment .................................10

Dimensions................................................6

Safety Label...............................................28

Door Opening ............................................17

Safety Precautions .....................................4

Efficiency...................................................6

Silicone Vent Sections................................9

Elbows.......................................................10

Snorkel Terminations..................................9

Electrical Specifications...............................6

Sounds......................................................23

Emissions ..................................................6

Starting The Pilot Flame ..............................21

Flame Height..............................................16

Starting the Heater for the First Time ............22

Floor Protection Requirements....................8

Stove Placement Requirements..................8

Fuel...........................................................6

Table of Contents.......................................3

Fumes ..................................See Inst. On Cover

Troubleshooting Table................................25

Gas Control Valve (Location)........................20

Vent Configurations....................................10

Gas Inlet Installation ....................................8

Vent Part #’s...............................................9

Gas Leak...............................See Inst. on Cover

Vent Requirements ....................................9

Gas Line Connection ..................................8

Vertical Vent Termination Requirements ......14

Gas Smell..............................See Inst. on Cover

Warranty.....................................................29

Heating Capacity.........................................6

Water (on glass - see starting the heater) ......22

High Wind Vertical Terminations...................9

Wiring Diagram............................................27

Horizontal Vent Termination Requirements ..14

Yearly Service Procedure............................24

How to Measure Vent Lengths ....................10
Installation Options .....................................6
Installation Preparation................................7
Leaking Gas .......................See Inst. on Cover

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