Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Jøtul C 350 Winterport

Fireplace Insert

Jøtul C 350
Winterport
Fireplace Insert
Installation and Operating Instructions
for the United States & Canada

Keep these instructions for future reference.

1

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Accepted For Use
City of New York
Department of Buildings
MEA 429-07-E
Jøtul North America, Inc.

NOTICE:YOU SHOULD CONSULT THE AUTHORITY HAVING JURISDICTION IN YOURLOCALE (SUCH AS MUNICIPAL BUILDINGDEPARTMENT, FIRE DEPARTMENT, FIRE
PREVENTIOIN BUREAU, ETC.) BEFOREINSTALLATION TO DETERMINE THE NEEDTO OBTAIN A PERMIT.

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Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Table of Contents
Standards and Safety Notices

Standards / Codes.........................................................4
Safety Notices................................................................ 5
Preparation .................................................................... 5
Unpacking the Firebox . .............................................. 5

Specifications
Jøtul C 350 Winterport Fireplace Insert.................. 6

Installation
Masonry Fireplace Requirements ............................ 7
Factory-built Fireplace Requirements . ................... 7
Chimney Height............................................................. 7
Hearth Protection . ....................................................... 8
Clearance to Combustibles ........................................ 9
Chimney Connection .................................................10
Firebox Installation ....................................................12
Surround Assembly ....................................................13

For Your Records...

Record the following information to help yourdealer determine what you will need should
your fireplace ever require parts or service.
The serial number and manufacturing date arelocated on the permanent label on the back of
the firebox and also at the front of the blower
compartment. You may also wish to attach yoursales receipt to this manual for future reference.
Model: Jøtul C 350 Winterport Fireplace Insert
Serial Number:
Purchase Date:
Dealer Name;

Operation

Wood Fuel .................................................................... 14
Air Control..................................................................... 14
Starting / Maintaining the Fire.................................15
Formation of Creosote................................................15
Blower ........................................................................... 16

Installed by:

Maintenance

Ash Removal..................................................................17
Glass Care.......................................................................17
General Maintenance................................................. 18
Gaskets........................................................................... 18

Illustrated Parts Breakdown

Parts List ................................................................ 20-21
Miscellaneous Replacement Parts ......................... 22

Appendix A

Baffle Assembly............................................................22
Door Knob Assembly ..................................................22
Miscellaneous Replacement Parts ..........................22

Warranty Statement .................................... 233

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Installation and Operation Instructions for USA/Canada
Installation et fonctionnement pour Canada
SAFETY NOTICE: IF THIS SOLID FUEL ROOM HEATER IS NOT PROPERLY INSTALLED,
A HOUSE FIRE MAY RESULT. FOR YOUR SAFETY, FOLLOW THE INSTALLATION DIRECTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONSAND INSTALLATION INSPECTION REQUIREMENTS IN YOUR AREA. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.
Avis de sécurité: Une installation non appropriée de ce poêle de chauffage risque de provoquer un incendie. Assurez votre sécurité en respectant les directives d’installation suivantes. Consultez les autorités
locales du bâtiment ou de la prévention des incendies au sujet desrestrictions et exigences relatives aux inspections d’installations dans
votre région.
Tested and listed by ITS, Intertek Testing Services, Middleton, Wisconsin.
Tested to U.S. Standards: ANSI/UL 1482, Canadian Standards: CAN/ULC-S627-M93

Standards & Approvals

Check Building Codes

New York City Department of Buildings
MEA 429-07-E

Your city, town, county or province may require abuilding permit to install a solid fuel burning appliance.

The Jøtul C 350 Fireplace Insert has been tested andlisted to: U.S: ANSI/UL 1482
Canada: CAN/ULC-S628-93

Tests performed by:
ITS, Intertek Testing Services, Middleton, WI
Manufactured and distributed by:
Jøtul North America
55 Hutcherson Dr.
Gorham, ME 04036

This heater meets the U.S. Environment Protection
Agency’s Phase II emissions limits for wood heaters
manufactured and sold after July 1, 1990.

This appliance is not approved for use inmobile homes.
This appliance is listed to burn wood only.
Do not burn other fuels.
Read this manual before you install anduse your fireplace insert.
Save these instructions and make themavailable to anyone using or servicing thefireplace insert.
4

When installing, operating and maintaining yourJøtul C 350 Fireplace Insert, follow the guidelines
presented in these instructions, and make themavailable to anyone using or servicing the stove.

In the U.S., the National Fire Protection Association’s Code, NFPA 211, Standards for Chimneys,
Fireplaces, Vents and Solid Fuel Burning Appliances,or similar regulations, may apply to the installationof a solid fuel burning appliance in your area. For
further information on using your heater safely,
obtain a copy of the NFPA publication “Using Coaland Wood Stoves Safely,” NFPA No. HS-8-1974. The
address of NFPA is 470 Atlantic Ave., Boston, MA
02210.

In Canada, the guideline is established by the CSA
Standard, CAN/CSA-B365-M93, Installation Code for
Solid-Fuel-Burning Appliances and Equipment.
Always consult your local building inspector or
authority having jurisdiction to determine whatregulations apply in your area.

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Safety Notices• BURN SOLID WOOD FUEL ONLY

• DO NOT USE CHEMICALS OR FLUIDS TO
START THE FIRE. DO NOT BURN Garbage OR
FLAMMABLE FLUIDS.

• IF THIS ROOM HEATER IS NOT PROPERLYINSTALLED, A HOUSE FIRE MAY RESULT. TO
REDUCE THE RISK OF FIRE, FOLLOW THE
INSTALLATION INSTRUCTIONS. FAILURE TO
FOLLOW THESE INSTRUCTIONS MAY RESULTIN PROPERTY DAMAGE, BODILY INJURY, OR
LOSS OF LIFE.

• CONTACT THE LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION REQUIREMENTS
IN YOUR AREA. WHEN NOT ADDRESSED IN
THIS MANUAL, OR BY LOCAL CODE AUTHORITIES, INSTALLATION SPECIFICATIONS AND
REQUIREMENTS DEFER TO NFPA 211 OR CSA
B 365• DO NOT CONNECT THIS FIREPLACE TO ANY
AIR DISTRIBUTION DUCT OR SYSTEM .

Installation
Preparation

We strongly urge you to have your authorized Jøtul
dealer install your new Jøtul C 350 Fireplace Insert.

• Check with local building officials to determine what
permits may be required before installation.
• Notify your insurance company before installing thisfireplace.

Unpacking the Fireplace

All firebox components of the Jøtul C 350 Fireplace Insert are contained within the carton on a single pallet.
As you unpack the contents, inspect each item for damage. Notify your dealer of any damage such as dents,
cracked glass, or broken bricks.

Contents:••••• EXTREMELY HOT WHILE IN OPERATION!
KEEP CHILDREN, CLOTHING AND FURNITURE
AWAY. CONTACT WILL CAUSE SKIN BURNS.
• NEVER OPERATE THE FIREPLACE WITH A
CRACKED OR BROKEN GLASS PANEL.

• Install smoke detectors in the living areas
and bedrooms of your home. Test them
regularly and install new batteries twice
annually. When installed in the same roomas the stove, a smoke detector should belocated as far from the stove as possible toprevent it from sounding when adding fuelto the fire.

• Avoid creating a low pressure condition in
the room where the stove is operating. Be
aware that operation of an exhaust fan or
clothes dryer can create a low pressure area
and consequently promote flow reversal
through the stove and chimney system. The
chimney and building, however, always work
together as a system - provision of outside
air, directly or indirectly to an atmospherically vented appliance will not guarantee
proper chimney performance. Consult yourlocal Jøtul authorized dealer regarding specific installation/performance issues.

Firebox Assembly - including Firebricks
Steel Riser Bar
Surround Panels (Breakdown on page 13)
Stove Hardware Bag• Fireplace Conversion Notice Plate• Blower Power Cord • Blower Control Knob
• AC Power Receptacle Lead
• Receptacle Inlet Coverplate• Door Knob parts• Firebox Locking Pin

Tools & Materials Required:
•
•
•
•
•
•
•

work gloves		• safety glasses
tape measure		• phillips screwdriver
tin snips		• power drill
High-temperature sealant1” (25 mm) masonry anchors or nails (two)1/4” x 3/4” self-tapping screws (three)
10 mm (1/4”) open end wrench or socket driver

Removing the Firebox from Pallet

1. Remove the two screws that secure the steel Riser
Bar assembly to the back of the pallet. See page 8 todetermine if Riser Bar is required for your installation.
2. The firebox may be lightened by removing the door,
firebricks and baffle plates. See fig. 22, page 22.

3. The firebox is secured to the pallet by a steel bracket
on each side and one screw in the bottom at thefront. Use a 1/4 socket to remove these five screws
and lift the firebox to disengage the brackets. Discard brackets.
4. Install the Blower Control Knob.

5. Install the Door Knob parts in the order shown in fig.
21, page 22.

5Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Jøtul C 350 Winterport
Specifications
Performance

Fuel:			20” Logs
Heat Output1:
40,000 BTU/hr. (4.1 kg/
hr.)
Heating Capacity2:		Up to 1,300 sq. ft.
Overall Efficiency3: 71%
Emissions:			4.0 grams/hr.
Burn Time:		
Up to 7 hours
Dual Blowers:
		110 cfm.
Shipping Weight:		425 lbs. (193 kg.)

1

Maximum Heat Output based on total kilograms of dry wood burned in a one hour
period. Under specific EPA test conditions, thisheater has generated heat output rates ranging from 11,420 to 34,200 BTU’s per hour. Heat
output in residential installations may varydepending upon site-specific conditions.

The Jøtul C 350 Winterport Fireplace Insert meets U.S.
EPA emission limits for wood heaters sold after July
1990, and is tested and listed to ANSI/UL 1482, and
CAN/ULC S628.93. It is intended for installation in accordance with NFPA 211 or CAN/CSA B365.

2

Heating Capacity and Maximum Burn Time will varydepending on design of home, climate, wood typeand operation.

3

Overall Efficiency is based on a burn rate of .99 kg
wood per hour.



2

7
Extended Surround Panel
156055 - Matte Black
156056 - Jøtul Iron Paint
For use with Riser Bar

2” 51 mmFigure 1. Critical dimensions.

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Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Installation

Masonry Fireplace Requirements• The entire fireplace and chimney must be cleaned
and inspected before installation. The system
must meet local building code requirements.

• The structure and components must be free ofany defects such as cracks or broken bricks or flue
tiles. Any damage must be repaired before installation.
Any opening that may exist between the masonryof the fireplace and the facing masonry must be
permanently sealed.
• The chimney must have a clay tile liner or a stainless steel liner utilizing a positive connection.

• Do not remove bricks or mortar from the fireplace or chimney. However, masonry or steel may
be removed from the smoke shelf and adjacentdamper frame area to accommodate installationof a chimney liner, provided that their removal
will not weaken the structure of the fireplace or
chimney, and will not reduce protection for combustible materials.
• Chimney Height:
Minimum - 15 ft. ( 4.57 meters)
Maximum - 33 ft. (10.5 meters)

Minimum Fireplace Dimensions

A: Front Width *........................................32” (813 mm)

Factory-Built Fireplace Requirements

The Jøtul C 350 Winterport may be installed into afactory-built fireplace with the following conditions:• The factory-built fireplace must be listed per
UL 127 or ULC S610.

• Installation must include a full height listed chimney liner meeting type HT requirements (2100F)
per UL 1777 (U.S.) or ULC S635 (CAN). The liner
must be securely attached to the insert flue collar
and the chimney top. Do not block off the flow of
air between the prefabricated chimney walls.
• The damper must be sealed to prevent passage ofroom air into the chimney cavity.

• Circulating air chambers (i.e. in a steel fireplace
liner or metal heat circulator) may not be blocked.
• Air flow within and around the fireplace shall not
be altered by installation of the insert. The Surround Panels comply with this requirement.
• Alteration of the fireplace is limited toa) removal of the damper for liner installationb) removal of external, nonfunctional trim whichmust be stored within the fireplace for replacement.

• Fireplace Conversion Notice PN 220508 must be
permanently attached to the back of the fireplace.
This metal label is included in the bag containing
this manual.
• Final approval is contingent on the authority having local jurisdiction.

B: Height** ........................................ 19 1/2” (495 mm)
C: Rear Width ................................... 22 3/4” (577 mm)

D: Rear Height** ............................. 16 3/4” (425 mm)
E: Depth.................................................. 16” (406 mm)*NOTE: Width dimension accommodates clearance for Surround attachment and blower power cord routing.
** Add 2” (51 mm) for use with optional Riser Bar.

Figure 2. Minimum fireplace dimensions.

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Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Hearth Protection Requirements
The floor area in front of fireplace insert must be
protected from live sparks and radiant heat.
• Materials: Hearth protection must be non
combustible insulating board, or the equivalent mortared masonry material. Alternate
protection must composed of materials as
specified by NFPA 211.
• Protected Area: 16” Deep x 34 1/2” Wide, forboth the U.S. and Canada.
A) Front - The protection must extend at least
16 inches (406 mm) forward from the fireplace insert door opening.

Min.
16” from
door
opening
Combustible
Flooring
2” Riser Bar

Figure 3. Required hearth protection if flush withcombustible floor materials. Riser Bar must be installed.

B) Sides - Protection must extend 17 1/4
inches (438 mm) to both sides of the centerline of the insert. See fig 5.

• Flush Hearth:
Where the hearth construction is flush withcombustible floor materials, the insert mustbe elevated with use of the 2” Riser Bar supplied. See fig. 3.
• Raised Hearth:
Where the hearth construction is a minimumof 2 1/2” thick, the insert may be installed
without use of the Riser Bar.
See fig. 4.

Min.
16” from
door
opening

2 1/2”

Figure 4. Minimum raised hearth requirement.
Riser Bar not required.

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Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Clearance to Combustible Materials• There may be no combustible materials locatedanywhere within 36” (914 mm) of the front of thefireplace insert. This precaution includes items suchas drapes or doors that could swing into the area
within 36” of the insert.

Mantel Clearances

Clearance reduction to mantel construction may bemade in conformance to NFPA 211 or CAN/CSA B365.

• Specific clearance (open space) must be maintained between the fireplace insert and combustible materials located above and to the side.
See figures 5-6 for minimum dimensions.

Minimum Clearances

Clearances are measured from the hearth surface,door opening, or centerline as noted below.
Add two inches to mantel and top trim clearance
when Riser Bar is installed.
A: Hearth Protection, width from centerline:...........
...........................................................17 1/4” (438 mm)

B: Hearth Protection, forward from door opening: .
................................................................16” (406 mm)
C: To Side Trim, 1” max. thickness, from centerline..
. ................................................................ 19 1/2” (495 mm)

D: To Side Room Wall, from centerline:.......................
....................................................... 54 1/2” (1384 mm)
E: To Top Trim, 1” max. thickness, from hearth:................................................................ 39” (991 mm)
F: To Mantel, 3 1/2” max. depth, from hearth:.............................................................. 48” (1219 mm)

Figure 6. Mantel Clearance Detail - measured fromthe hearth surface to the lowest mantel surface.
Riser Bar is not installed.
Add two inches to each clearance dimension when
Riser Bar is used.

To Mantel, 11 1/2” max. depth: ..... 54” (1372 mm)

Figure 5. Minimum clearance to combustible materials

9Jøtul C 350 Winterport 138376_Rev_H 8.2.10
U.S. Requirement:

The insert is connected to a listed stainless steel
flexible connector that extends into the first chimney flue tile liner. A sealed block-off plate must be
installed at the damper area of the existing fireplace.
See fig. 7.
For internal chimneys, (no sides of the chimney
exposed to the outside below the roofline,) a positive connection to the first flue tile is acceptableprovided the tile is no larger than 8” x 12”.
For external chimneys (one or more sides are exposed to the outside below the roof line, including
garages), a positive connection to the first flue tile isacceptable provided the tile is no larger than8” x 8”.
A 6”, 7”, or 8” stainless steel liner, extending thefull height of the chimney, is required for all installations where the flue tile is greater than 8” x 12” forinternal chimneys, or 9” x 8” for external chimneys.
Canada Requirement:

The insert must be installed with a continuous chimney liner of 6” (152 mm) diameter extending fromthe fireplace insert to the top of the chimney. The
chimney liner must conform to the Class 3 requirements of CAN/ULC-S635, Standard for Lining Systems
for Existing Masonry or Factory-Built Chimneys andVents, or CAN/ULC-S640, Standard for Lining Systems for New Masonry Chimneys.
See fig. 8.

chimney connection components - these materials
are not suitable for use with solid fuel.

Installation

1. Remove the existing damper and linkage components from the fireplace. Alternatively, you canwire the damper plate to lock it in the open position. Thoroughly clean the firebox and smokeshelfarea with a wire brush.

2. If the fireplace has been modified to accommodate installation, use anchors or masonry nails to
attach the metal Fireplace Conversion Notice Plate(PN 220508) to the back wall of the masonry fireplace firebox where it will be readily seen should
the insert be removed.

3. Install the Flex Connection plate according to the
manufacturer’s instructions. The sealing plate may
require trimming to accommodate your specificfireplace damper.
Flex Connector Pipeextends atleast into
the first
flue tile

Do not use aluminum or galvanized steel pipe for

Attach Fireplace
Conversion
Notice Plate
to Rear Wall ofFireplace

Figure 7. Positive Chimney Connection - U.S.

10

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Chimney Connection

Installing the Fireplace Insert

This insert must be connected to a code-approved
masonry chimney or listed factory-built fireplacechimney with a direct (positive) flue connector into
the first chimney liner section. The chimney size
should not be less than, nor more than, three times
greater than the cross-sectional area of the flue collar.

The leveling bolts are used to compensate for irregular hearth surfaces. More importantly, they also
provide a method of adjustment f0r the correct
vertical (plumb) and horizontal (level) alignment of
the surround assembly with the fireplace face andhearth.

The optional Jøtul Draw-Down Adaptor Kit
156073 is available to ease connection of the chimney liner with the flue collar.
A positive connection must be made between thefireplace insert and the chimney by one of the following approved methods.

Leveling Bolts

If you are installing the Bottom Trim section
with the Surround assembly, you must use the leveling bolts to level the front-to-back pitch of the firebox or the Surround assembly will be out of plumb.
See fig. 9 below.
Install the leveling bolts all the way into either
the Riser Bar or Firebox.

Fireplace Face
Masonry or Listed
HT PrefabricatedChimney Cap

Sealed connection to chimneycap

Bottom Trim

Riser Bar
Surround assembly out-of-plumbwith fireplace faceDamper linkage
removed andplate is removed
or locked open

AttachFireplace
Conversion
Notice Plate
to Rear Wallof Fireplace

Leveling
bolt head

Surround assembly is plumb with
fireplace face

Figure 8. Positive Chimney Connection - Canada.

Figure 9. Using the leveling bolts to adjust surroundassembly alignment.

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Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Install the Riser Bar

1. If appropriate to your installation (see pg. 8), position the riser bar centered within the fireplace asshown in fig. 10. The forward ends of the Riser Bar
should be aligned within 1/2 inch of the fireplace
face.

SurroundBracketL

R

Riser Bar

Install the Firebox

1. With the help of an assistant, slide the Firebox
into the fireplace cavity. If using a Riser Bar, theFirebox must be engaged with the Riser by meansof the Locking Pin included in the hardware bag.

Pull the Left Blower forward out of the way to access the Locking Pin hole in the firebox floor. See
figs. 10 and 11. When the front edge to the fireboxis aligned with the front edge of the Riser, theLocking Pin hole will be aligned with the slot in
the top of the Riser Bar crossmember. Insert the
Locking Pin and pull the firebox out slightly proudof the fireplace face to facilitate attaching the surround panels. Relocate the blower.

Locking Pin
Hole

Levelling Bolts

Figure 11. Insert Riser Bar Locking Pin.

Locking Pin Slot

AC power receptacle harness assembly

Figure 10. Riser Bar placement.

2. Secure the flue connector to the firebox flue collar
using three 1/4” x 3/4” self-tapping screws.

3. Determine to which side the blower power cord
will be routed. Insert the AC power receptacle leadthrough the appropriate inlet in the side of thefirebox. See fig. 12. Remove the #8 x 5/8” phillips
screw already in place and engage the receptacle
bracket with the tab in the inlet opening. Reinstall
the screw.

#8 x 5/8
Phillips
screw

Inlet Tab

Male Quik-Connect

Figure 12. AC power receptacle lead routing.

4. Plug the male quick-connector on the end of thelead into the corresponding female connector on
the blower wire harness.
5. Plug the power cord into the receptacle.

6. Install the inlet coverplate over the inlet opening
on the other side of the firebox using the preinstalled #8 x 5/8” screw. Fig. 13.

#8 x 5/8
Phillips
screw

Figure 13. Receptacle Inlet Coverplate installation.

12

Jøtul C 350 Winterport 138376_Rev_H 8.2.10
Figure 12.

M6 x 10Set Screw

Surround Panel assembly viewed
from backside.

Right Breastplate

Left Breastplate

Tools Required:• 10 mm socket or wrench

Hang Tabs

Hang Tabs
Right Leg
Left LegAll fasteners are M6 x
10 mm hex head bolts,
pre-installed.

Trim Mounting
Bracket Plate

Left Bottom Trim
Right Bottom Trim

Figure 14. Bottom Surround Trim assembly.

Surround Assembly

All fasteners have already been installed in the appropriate locations at the factory. You will need toremove them, attach the parts together as described
below and reinstall the fasteners at those locations.

1. Layout the parts. Place the castings face down on
a protective surface such as carpeting, blankets ora sheet of cardboard.
2. Attach the Breastplates to each other.
Use a 10 mm socket or wrench with two M6 x 10
hex head flange bolts. Adjust the set screw toobtain parallel alignment of the two plates.

3. Attach the Leg plates. The Legs must be oriented
with the Hang Tabs on the inside edges as showninfig. 12. Use the two remaining M6 x 12 hex headflange bolts to attach the Legs to the Breastplateassembly.

4. If the Riser Bar is used, attach the two Bottom
Surround Trim panels together with the single
M6 x 10 hex bolt. Attach the Trim Mounting Bracket to the back of the Bottom Trim assembly using
the other two M6 x 10 bolts. Be sure to orient thebracket as shown in fig. 14.

Tighten just snug enough to allow for final adjustment when the Surround assembly is attached to
the firebox.
Bend the perforated mounting plate down 90°
as shown in Fig 14. Insert and center the bracket
plate sandwiched between the firebox and theRiser Bar.

5. If appropriate, attach the Extended Surround
Panel to the firebox. With the painted side facing
out, engage the hooked tabs on panel with theslots in the backside of the Surround Brackets on
the firebox. Extend the blower power cord out
beyond the surround panel.

6. Attach the Assembly to the Firebox. Lift the entire
assembly upright and position it in front of theinsert firebox. The four Hang Tabs on the surroundlegs must engage with the adjacent cutouts in thetwo brackets on either side of the firebox opening.
The surround will easily engage with these brackets if the firebox is slightly proud of the fireplace
opening.
Hang the surround assembly on the firebox andpush the entire unit into position so that the surround is flush against the fireplace face.

13

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Operation
Read the following section carefully before building
a fire in your fireplace insert..

FuelThis stove is designed to burn natural wood ONLY.
Wood that has been air-dried for a period of 6 to 14
months will provide the cleanest most efficient heat.
Frequent use of green or inadequately seasoned
wood is conducive to creosote accumulation andgenerally poor performance.

DO NOT BURN...
•Coal		

•Treated or painted wood

•Cardboard•Colored paper•Garbage•Solvents•Chemical Chimney cleaners•Any synthetic fuel or logs

The burning of any of these materials can result in
the release of toxic fumes. NEVER USE GASOLINE,GASOLINE-TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER FLUID, OR SIMILAR LIQUIDS TO START
OR “FRESHEN-UP” THE FIRE. Always keep such liquids away from the heater at all times.

WARNING
NEVER ALLOW THE FIRE TO RESTDIRECTLY ON THE GLASS.  THELOGS SHOULD ALWAYS BE SPACED
AT LEAST ONE INCH FROM THE
GLASS TO ALLOW FOR PROPER AIR
FLOW WITHIN THE STOVE.
OPERATE THIS FIREPLACE INSERTONLY WITH THE FRONT DOORSFULLY CLOSED. PARTIALLY OPENEDDOORS MAY RESULT IN OVERFIRING.  
ALSO, IF DOORS ARE LEFT PARTLY
OPEN, GAS AND FLAME MAY BE
DRAWN OUT OF THE STOVE OPENING, CREATING RISKS FROM BOTH
FIRE AND SMOKE.

Air Control Settings

A single lever regulates the Primary Air flow that
controls the intensity of the fire and consequent heat
output and burn time. This lever is located within theslot on the upper right front of the fireplace insert.

When first starting or reviving the fire, thecontrol lever should be set at the far right position
to allow the maximum amount of air into the stove.
See fig.15. After the fire is well-established, the levershould be set at position to moderate incoming air tomaintain the desired long term heat output and/or
burn time.
In general, the more air made available to thefuel will result in the hottest fire intensity and thefastest fuel consumption. Alternatively, the less air
made available to the firebox will result in low heat
output and slow fuel consumption.

Blower Settings / Air Control

Use the following guide for best performance.
Burn Rate Air Control SettingLow		
1/8” OpenMed. Low
3/16” OpenMed. High1/4” OpenHigh		
Max. OpenFULLY
CLOSED

FULLY
OPEN

1/8

1/4
3/16

Blower Speed Control

Figure 15. Air Control Setting

14

Blower Speed
Low / On at 30 min.
Low / On at 30 min.
Low / On at 30 min.
High / OnJøtul C 350 Winterport 138376_Rev_H 8.2.10

Starting and Maintaining a Fire

Burn only solid wood directly on the bottom plate of
the stove. Do not elevate the fire in any way.

Keep logs behind
Andirons

1. Set the Air Control Lever in the full open position. 2.
Crumple several sheets of newspaper directly on
the bottom plate..
2. Place several pieces of small dry kindling (approx.
1” in diameter) on top of the newspaper, with twoto three small logs (approx. 2” to 3” in diameter)
on top.

3. Light the fire and close the door. Gradually build
the fire by adding larger and larger logs as the firedevelops a bed of coals.

4. When you have added the final logs, adjust the Air
Control Lever to provide the desired fire intensity.
Experiment with a variety of air control settings to determine the best one for your individual
circumstances. Remember that fuel characteristics,
chimney system condition, building design, andweather conditions all affect the performance ofyour fireplace insert. In time, you will discover how
these elements combine and how you can work withthem to achieve satisfactory performance.

Break-in Period

The cast iron parts of your fireplace insert require abreak-in process to allow them to gradually adjust to
thermal expansion and contraction. This is accomplished by building a series of three or four fires, eachsomewhat hotter than the last. Allow the fireplace
insert to cool completely before building the next
fire.
Limit the first fire to just kindling and a couple of
1 -2 inch logs and add progressively more and larger
logs to subsequent fires, keeping the Air Control set
to the fully open position.
It is normal for a new fireplace insert to emit
odor and possibly smoke during the first few fires.
This is characteristic of the burn-off of residues fromthe manufacturing process and the curing of painted
surfaces. Open a window near the fireplace insert toprovide plenty of fresh air to the room during this“seasoning” period.
NEVER OVERFIRE THE STOVE. IF ANY PART OF
THE STOVE OR CHIMNEY GLOWS, YOU AREOVERFIRING. A HOUSE FIRE OR SERIOUS DAMAGE
TO THE STOVE OR CHIMNEY COULD RESULT. IF
THIS CONDITION OCCURS, IMMEDIATELY CLOSE
THE AIR CONTROL.

Figure 16.
Fuel load area - keep logs behind the andirons.

Adding Fuel to the Fire

When reloading the stove while a bed of hot embers
still exists, follow this reloading procedure:• Always wear stove gloves when tending to thefire.

• Push the Air Control Lever to the full open position(far right).
• Always wait a few seconds before opening thedoor. This allows the renewed air circulation toclear unburned gases from the firebox.
• Use a stove tool or poker to distribute the hotembers equally around the firebox.
• Load the fuel, usually with smaller logs first.
Keep logs behind the andirons. See fig. 16.
• Close the doors and secure the latch.

• Wait 5 – 10 minutes for the fire to re-establish before adjusting the Air Control Lever for the desiredheat output. If a thick bed of live coals is present,
you may be able to add fuel and immediately set
the air control without waiting for the fire to be
re-established.

Creosote Formation

This appliance is designed to burn wood cleanly
and efficiently when operated as described in thismanual. However, when wood is burned slowly andat low temperatures, tar and other organic vapors
are produced which condense on the relatively coolerchimney flue surfaces to form creosote. Failure tokeep the chimney system free of creosote build up
could result in a chimney fire.
The creosote that accumulates in the chimney
is highly flammable and is the fuel of chimney fires.
To prevent chimney fires, it is important to havethe chimney flue and connector pipe inspected atleast twice monthly during the heating season andcleaned whenever accumulation of 1/4” or more isevident. A qualified chimney sweep or other authorized service person can provide this service.

15

Jøtul C 350 Winterport 138376_Rev_H 8.2.10
It is also important to remember that chimney
size, temperature and height all affect draft which inturn affects the formation of creosote. An exteriorchimney, whether masonry or prefabricated steel,will be exposed to cold outside temperatures, andconsequently, will be more prone to creosote accumulation than an interior flue.

A chimney flue located within the home interior
will benefit from the insulating characteristics of thebuilding itself. Consequently, the flue system will beless conducive to condensation of unburned gases
and minimal creosote accumulation will result..

As a general rule, try to avoid burning the insert
at the lowest air control settings. Although a low
setting will prolong burn time, it may also result inincomplete combustion. In reducing the fire intensity, draft is weakened and the chimney flue cools. This,
together with the increase in unburned gases, leads
to rapid creosote accumulation.

 THIS BLOWER MUST BE ELECTRI-CALLY GROUNDED IN ACCORDANCE WITH LOCAL CODES OR, IN
THE ABSENCE OF LOCAL CODES,WITH THE CURRENT ANSI/NFPA
70, NATIONAL ELECTRICAL CODE
OR CSA C22.1-CANADIAN ELECTRICAL CODE.

 THIS UNIT IS SUPPLIED WITH

A THREE-PRONG (GROUNDING)PLUG FOR PROTECTION AGAINSTSHOCK HAZARD AND SHOULD BE
PLUGGED DIRECTLY INTO A PROPERLY GROUNDED THREE-PRONG
RECEPTACLE.  DO NOT CUT ORREMOVE THE GROUNDING PRONGFROM THE PLUG.  

 ALWAYS DISCONNECT THE POW-ER SUPPLY WHEN PERFORMING
ANY SERVICE ON THE FIREPLACE
INSERT.

Blower Operation

Access the blower control panel by lifting the castiron lower grille up off the insert.

The dual blowers will enhance heat circulation
around the firebox and out into the room. In the
Automatic setting, the blowers are controlled by aheat activated switch (snapstat) that will only function when the speed control is ON. After the fire has
been burning for a time, the snapstat will react tothe heat and activate the blowers. Conversely, theblower will continue to operate until the snapstat
cools as the fire wanes. The blowers will then shutoff automatically.
The Manual setting overides the snapstat functionality allowing blower operation regardless oftemperatures.

For best performance, do not turn the switch on
until after the fire is well-established.
If the blower is not needed, place the blower
control switch in the OFF position.

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16

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Figure 17. Blower and speed controls.

  ­   ­  Figure 18. C 350 Wiring diagram.

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Maintenance

Glass Replacement

Ash Removal

Always wear stove gloves when handling ashes.

Ash removal will be required periodically depending on how frequently the stove is used. Use a steel
ash shovel and metal container with a tight-fitting
lid. NEVER USE A PAPER OR PLASTIC BAG AS AN ASH
RECEPTACLE.
The container of ashes should be placed on anoncombustible floor or on the ground, well awayfrom all combustible materials, pending final disposal. If the ashes are disposed of by burial in soil
or otherwise dispersed, they should be kept in theclosed container until all coals and cinders havethoroughly cooled.

IMPORTANT:NEVER OPERATE THE STOVE WITH A
CRACKED OR BROKEN GLASS PANEL.
Replace glass only with part # 156069
specifically designed for the Jøtul C 350
Winterport Fireplace insert. Do not use
substitutes. Replacement glass can beordered from your Jøtul dealer.
1. Remove the door from the stove and place on aflat surface.

Glass Care
Cleaning

Occasionally it will be necessary to clean the carbon deposits and fly ash off of the glass. If deposits
are allowed to remain on the glass for an extended
period of time, the glass may become etched andcloudy.
Creosote deposits should burn off during the next
hot fire.
1. The glass must be COMPLETELY COOL.

2. Only use a cleaner that is specifically designed forthis purpose. DO NOT USE ABRASIVE CLEANINGAGENTS. The use of abrasives will damage theglass, leaving a frosted surface. Crumpled newspaper is an especially good cleaning material.
3. Rinse and dry glass completely before lighting a
fire.

Gasketed
Glass ClipPN 153620

Always operate the doors slowly and cautiously to
avoid cracking or breaking the glass. Never use thedoor to push wood into the firebox. If the glass
becomes cracked or broken follow the replacement
procedure below.

2. First loosen and then carefully remove all of theglass clips from the inside of the door. See fig. 19.
3. Remove all pieces of the glass panel and gasketing.

4. Remove all remaining debris from the glass area
using a wire brush.
5. Apply a small bead of gasket/stove cement andthe new gasket. Do not overlap the ends of thegasket rope.

6. Orient the glass with the IR Coating label facingout. Hold the glass at an angle to see the word
“COATED” located at the lower edge. This sideshould face out when placed in the door. Center
the new glass panel over the gasket and loosely
reinstall the glass clips. Tighten the clips, alternating at opposite corners. Avoid applying unevenpressure on the glass..
7. It may be necessary to retighten the glass clips
after the stove has burned and the gasketing has
seated.

Glass Gasket
PN 200024

M6 x 8 Pan
Hd Screw
PN 117505

Door Gasket
PN 100038

Glass PanelPN 221719

Figure 19.
Replacing thedoor glass andgaskets.

17

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

General MaintenanceRegular maintenance will assure proper performance and prolong the life of your fireplace insert..
The following procedures do not take long and are
generally inexpensive. When done consistently, they
will help increase the life of your fireplace insert
and assure satisfactory performance.
• Thoroughly clean the insert. Enamel surfaces
should be cleaned with a moist cloth and polished dry..

• Empty firebox of all soot and ashes. Never use ahousehold vacuum cleaner to remove ashes. Onlya shop vac with a metal container is acceptableand only when you are certain the ashes are cold.
• Inspect the firebox using a utility light inside andout for cracks or leaks. Replace all cracked bricks
and repair leaks with furnace cement.

Removing the Insert for Cleaning
U.S. Direct-connection Only:

1. Disconnect the blower power cord from its outlet.

2. Open the firebox door and pull the insert out
enough to disengage the surround panel assemblies by lifting up off of the brackets.
3. Remove the three screws that attach the flueconnector to the flue collar, and disengage the itfrom the insert.
5. Pull the firebox and cabinet forward as a unit.
The flue connector, liner, and chimney can now
be inspected and cleaned.
6. See the Installation section of this manual forreassembly procedures.
Canada Installations (Full Reline):

The chimney can be swept directly into a bucket
placed under the flue outlet, with removal of thetwo cast iron baffle plates.

1. Push up on the Left Baffle to disengage its locating boss from the Secondary Air Tube.

2. Slide the Secondary Air Tube to one side to disengage it from the opposite side Air Channel andremove it from the firebox.
3. Lift the Right Baffle up and forward off of therear and side support shelves.
4. Repeat with the Left Baffle.

5. Re-assemble in the reverse order, being sure toengage the nub on the Left Baffle with the holein the Secondary Air Tube.

18

Gaskets

Check door and glass gaskets for seal integrity.
The gaskets should be soft enough to be somewhat
resilient to the touch. Over time, gaskets will compress and harden. Replace worn-out or hardened
gaskets with the appropriate size material available
from your local Authorized Jøtul Dealer.

To check the seal of the front doors, close and latch
the doors on a dollar bill and slowly try to pull thedollar bill free. The seal is too loose if the bill can beeasily removed. Adjust the door latch and test again.

Gasket Replacement

See the chart below for replacement gasket specifications. See also fig. 20 for locations.

1. Remove the old gasket material with a pliers andthoroughly clean the channel with a wire brush.

2. Lay out the new gasket around the channel to determine length. Trim the gasket to leave 1” excess.

2. Apply a small bead of furnace cement in the channel.
3. Lightly press the new gasket into the channel, being careful to avoid compressing or stretching it.
Trim the gasket further as necessary to allow thetail end to slightly overlap the other end.

4. Wait ten minutes to allow the cement to set andthen close and latch the doors. Reopen the doors
and, using a damp cloth, wipe away any excess
cement that may be squeezed out from under thegasket.

Replacement Gaskets
Glass
LD .250 Fiberglass Rope

52”

200024

Door
LD .350 Fiberglass Rope

70”

100034

Front
LD .360 Fiberglass Rope

78”

100034

Air Manifold, Outer
LD .250 SA Fiberglass Rope 30”

129644

Air Manifold, Inner.125 x 8 mm Flat SA

12721520”

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

19

Figure 20.

20

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Jøtul C 350 Winterport Illustrated Parts Diagram

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Jøtul North America
55 Hutcherson Dr.
Gorham, Maine 04038

Use only genuine Jøtul replacement parts.
Do not substitute parts from any other manufacturer. Seeyour local Authorized Jøtul Dealer or contact us directly:

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Jøtul C 350 Winterport Parts List
57.

58.

59.
60.
61.
62.
63.
64.

65.

66.
67.
68.
69.
71.
72.
73.
74.
75.
76.
77.

78.

79.

80.

81.
82.
83.
84.
85.
86.
87.
88.
89.
90.
91.
92.
93.

Air Slider, Matte Black Paint
156092Air Slider, Nickel Plated
156094
Air Slider, Jøtul Iron Paint
156093
Air Cover Plate, Matte Black Paint
156076
Air Cover Plate, Blue Black Enamel
156059Air Cover Plate, Jøtul Iron Paint
156077
Secondary Air Tube
221753
Baffle Plate, Right
104296
Baffle Plate, Left
104295
Airwash Manifold, inc. gasket / Matte Black Paint 156090
Airwash Manifold, inc. gasket / Jøtul Iron Paint
156091
Bolt, M6 x 16 Flange Head
99625
Surround Leg, Right - Matte Black Paint
156084
Surround Leg, Right - Blue Black Enamel
156063Surround leg, Right - Jøtul Iron Paint
156085
Trim, Bottom Right - Matte Black Paint
156088
Trim, Bottom Right - Blue Black Enamel
156065
Trim, Bottom Right - Jøtul Iron Paint
156089Surround Support, Right
221733Nut, M8 Flange
117881
Bolt, M8x 25 Flange Hex
117876
Front Plate Attachment Bracket (2)156792
Bracket, Bottom Trim
221770Brick, 4.5 x 8.5 - Refractory
221751
Brick, 3.5 x 8.5 - Refractory
221752Surround Support, Left
221732
Bolt, M6 x 40 Hex Head / SS
117997
Brick Retainer, Cast
10430092
Trim, Bottom Left - Matte Black Paint
156086
Trim, Bottom Left - Blue Black Enamel
156064
Trim, Bottom Left -Jøtul Iron Paint
156087
Surround Leg, Left - Matte Black Paint
156082Surround Leg, Left - Blue Black Enamel
156062Surround Leg, Left - Jøtul Iron Paint
156083Surround Panel, Breastplate, Right - Matte Black
156080Surround Panel, Breastplate, Right - Blue Black
156071
Surround Panel, Breastplate, Right - Jøtul Iron
156081
Surround Panel, Breastplate, Left - Matte Black
156078Surround Panel, Breastplate, Left - Blue Black
156061
Surround Panel, Breastplate, Left - Jøtul Iron
156079Hang Tab
128401
Rope Gasket, Fbrgls - LD .250 SA - Outer Air Mnfld, 30” 129644
Gasket, Flat - .125 x 8 mm - Inner Air Manifold, 20”
127215
Washer, .062 x .500
117947
Riser Bar Assembly, Replacement
156072
AC Harness w/ Receptacle, Replacement
156057
Set Screw, M6 x 10 mm - Surround adjustment 04-117720
Blower Power Cord, HT - Offset Angle
222093
Wooden Knob Replacement Kit
151991
Handle Asy, Complete / Matte Black Paint
156320Handle Asy, Complete / Nickel Plated
156321#8 Spring Nut
118056
Fettle / Matte Black Paint
10432092
Fettle / Jøtul Iron Paint
10432085
Bolt, M8 x 20, Flange Hex
117875

No.
1.
2.
3.
4
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.

37.
38.
39.
40.
41.
42.
43.
45.
46.
47.
48.
49.
50.
51.
52.
53.
54.
55.

No.
56.

Description
PartNumber
Rear Shroud
220904Screw, #8 x 5/8” Hex Slt
117917Nut, M6 Flange
117968Firebox Assembly
220909Nut, M6 Hex
9930
Gasket, Secondary Air Channel
221750
Secondary Air Channel
221721
AC Power Receptacle
221790Screw, #8 x .62 Pan Head Type A SMS
118057
Receptacle Mounting Plate
221798
Receptacle Mounting Plate Gasket
221799Bolt, M6 x 12 Hex Head Flange
117130Blower Shield Assembly
221959Firebox Support
221759Blower Attachment Clip
121041
Spacer, .250 x .500
117994
Guide, Left Blower
221764
Shroud Assembly, Base
220905
Guide, Right Blower
221763
Left Blower Assembly
156047Nut, M4 Hex
117922Right Blower Assembly w/o Rheostat
156048Right Blower Base Assembly
221965Rocker Switch
220703
Rheostat, Solid-state Variable / Rplcmt Kit
156051
Rheostat Control Knob
221788Snap-stat, 110°F - 10°F
221113
Receptacle Cover Plate
221967
Insulating Panel, Grate
221784
Bolt, M6 x 10 Hex Head Serr. Flange
9962
Hang Tab
129680Control Door, Matte Black Paint, inc. hardware
156052Control Door, Blue Black Enamel
156070Control Door, Jøtul Iron Paint
156053
Bottom Grate Plate
104277
Screw, M6 x 8 Pan Head
117505
Glass Clip
153620Glass Panel, Ceramic IR Coated221719
Rope Gasket, Fiberglass - LD .250 x 52” - Glass
200024
Rope Gasket, Fiberglass - LD .360 x 70” - Door
100038
Door Latch Bolt
221720Cast Door Handle
10371292
Washer117947
Insulating Washer
124853
Wooden Door Knob126244
Door Handle Sleeve
126229Bolt, M6 x 40 PHP
117796
Roll Pin, 5 mm x 24 mm
117733
Door Handle Compression Spring
126164
Washer, Door Handle
117587
Hinge Pin
127075
Front Asy. Complete, inc. Door / Matte Black Paint 156054
Front Asy. Complete, inc.Door / Blue Black Enamel 156058
Front Asy. Complete, inc.Door / Jøtul Iron Paint
156074
Description
Part Number
Rope Gasket, Fiberglass LD .360 x 78” - Frnt Plate
10003821

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Appendix A
Door Knob Installation

The Door Knob components are included in a separate bag contained within the Miscellaneous Kit included with the firebox. Install the parts in the ordershown in fig. 23. Phillips screwdriver required.
Door Handle
Wooden Knob

M6 hex nut

Baffle Plate Removal

The baffle assembly is easily removable following
these steps:

1) The Secondary Air Tube must be removed before
the cast iron baffles. Push up on the Left Baffle
to disengage the Air Tube from the Locator Bosson the underside of the baffle. The air tube canthen be slid to one side to disengage one end
from the side manifold. The baffles will continue
to be supported by the back ledge and the side
manifolds.
2) Lift and remove the Right Baffle.
3) Lift and remove the Left Baffle.

WasherInsulated Washer

Knob Sleeve

M6 x 40 Phillips
Head Bolt

Reassemble in the opposite order.

Figure 21. Door knob assembly.
Right Baffle
Left Baffle
Locator Boss
Secondary Air Tube
Figure 22. Baffle assembly.

Jøtul C 350 Winterport Options
Extended Surround Panel, Matte Black Paint
Extended Surround Panel, Jøtul Iron Paint
Draw-Down Adaptor Kit

22156055156056156073Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Jøtul Wood Product WarrantyThis warranty policy applies to wood-burning products identified
by Jøtul and Scan trade names, as set forth below.
A. Cast Iron, Enamel, and Steel Components:
Jøtul North America Inc. (JØTUL) warrants, to the original retailpurchaser, that those components of the Jøtul or Scan Stoveor Fireplace specified above will be free of defects in material
and workmanship for a period of five (5) years from the date ofpurchase. This warranty is subject to the terms, exclusions andlimitations set forth in the following text.
B. Electrical Components (blowers, thermostatic switches):JØTUL warrants, to the original retail purchaser, that thosecomponents of the Jøtul or Scan Stove or Fireplace specified above
will be free of defects in material and workmanship for a periodof one (1) year from the date of purchase. This warranty is subject
to the terms, exclusions, and limitations set forth in the following
textJØTUL will repair or replace (including parts & labor), at its
option, any of the above components determined by JØTUL to becovered by this warranty. You must, at your own expense, arrange
to deliver or ship the component to an authorized Jøtul or Scan
dealer and arrange for pickup or delivery of the component after
repairs have been made. If, upon inspection, JØTUL determinesthat the component is covered by this warranty, the repair or
replacement will be made as set forth above. This warranty is
not transferable and is extended only to, and is solely for the
benefit of, the original retail purchaser of the Jøtul or Scan Stoveor Fireplace. This paragraph sets forth the sole remedy available
under this warranty in the event of any defect in the Jøtul or Scan
Stove or Fireplace.
The warranty period for any replaced component will be theremaining unexpired portion of the warranty period for theoriginal component.
Please retain your dated sales receipt in your records as proof ofpurchase.
EXCLUSIONS AND LIMITATIONSNOTICE: This warranty is void if installation or service is performedby someone other than an authorized installer or service agency,
or if installation is not in conformance with the installation andoperating instructions contained in this owners manual or local
and/or national fire and building regulations. A listing of local
authorized installers, service agencies and gas suppliers can beobtained from the National Fireplace Institute at http://www.
nficertified.org/.
This warranty does not cover the following:
1) Repair or replacement of parts that are subject to normal
wear and tear during the warranty period or to parts that may
require replacement in connection with normal maintenance.
These parts include paint, gaskets, burn plates, baffles, airmanifolds, firebricks, fire grates, or glass (glass is only warranted against thermal breakage).
2) Damage due to incorrect installations not in conformancewith the installation instructions contained in this owners
manual or local and/or national fire and building regulations.
3) Damage, including damage to enamel surfaces, caused by
improper operation, over-firing, and/or misuse. Improper
operation, such as burning the stove with the ash door open,
can damage the stove. Over-firing occurs when any part of thestove glows red. Over-firing can also be identified by warped
plates, rust-colored cast iron, paint pigment that has turned
dusty white, or bubbling, cracking and discoloration of theenamel finish. Misuse includes, without limitation, use that is
not in conformance with the operating instructions containedin this owners manual.

4) Damage due to service performed by an installer or service
agency, unless otherwise agreed to in writing by JØTUL.
5) Damage caused by unauthorized modification, use or repair.
6) Costs incurred by travel time and/or loss of service.
7) Labor or other costs associated with the repair of components
beyond the warranty period.
8) Damage incurred while the Jøtul or Scan Stove or Fireplace is intransit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS,AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVESBE LIABLE OR RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT,INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER SIMILARDAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSTSALES, INJURY TO PERSON OR PROPERTY, OR DAMAGES TO A
STRUCTURE OR ITS CONTENTS, ARISING UNDER ANY THEORY OF
LAW WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED IN DURATION
TO THE LENGTH OF THIS WRITTEN WARRANTY. EXCEPT AS
EXPRESSLY SET FORTH HEREIN, JØTUL MAKES NO ORAL, WRITTENOR OTHER WARRANTY WITH RESPECT TO JØTUL OR SCAN STOVESOR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on the length of implied
warranties. Therefore, the above exclusions or limitations may not
apply to you. This warranty gives you specific legal rights, and you
may have other rights, which vary from state to state.
JØTUL reserves the right to discontinue, modify or change thematerials used to produce the Jøtul or Scan Stove or Fireplace.
JØTUL shall have the right to replace any defective component
with substitute components determined by JØTUL to be of
substantially equal quality and price.
The dollar value of JØTULs liability for breach of this warranty
shall be limited exclusively to the cost of furnishing a replacement
component. JØTUL shall not in any event be liable for the costof labor expended by others in connection with any defective
component. Any costs or expenses beyond those expressly
assumed by JØTUL under the terms of this warranty shall be thesole responsibility of the owner(s) of the Jøtul or Scan Stove or
Fireplace.
No dealer, distributor, or other person is authorized to modify,
augment, or extend this limited warranty on behalf of JØTUL.
NO MODIFICATION OR CHANGE TO THIS WARRANTY WILL
BE EFFECTIVE UNLESS IT IS MADE IN A WRITTEN DOCUMENTMANUALLY SIGNED BY AN AUTHORIZED OFFICER OF JØTUL.
An authorized installer may have been provided with certain
information related particularly to the Jøtul or Scan Stove or
Fireplace; however, no authorized installer or other person who
may service the appliance is an agent of JØTUL. No inference
should be made that JØTUL has tested, certified, or otherwise
pronounced any person as qualified to install or service theappliance. JØTUL shall not be liable or otherwise responsible forany error or omission by a person installing or servicing a Jøtul or
Scan Stove or Fireplace.
If you believe your Jøtul or Scan Stove or Fireplace is defective,
you should contact your nearest authorized Jøtul or Scan dealer,
who will process a warranty claim. IN ORDER TO QUALIFY FOR
WARRANTY COVERAGE, JØTUL MUST RECEIVE NOTICE OF A
POSSIBLE DEFECT WITHIN SIXTY (60) DAYS OF THE DATE THE
DEFECT IS FIRST DISCOVERED, OR REASONABLY COULD HAVE BEEN
DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA

23

Jøtul C 350 Winterport 138376_Rev_H 8.2.10

Cat. No. 138376-H

Jøtul North America, Inc. August, 2010

This appliance must be installed in conformance with local and national building regulations.
It is important that the these instructions be carefully read and understood before beginning the installation. Jøtul pursues a policy of continual product development. Consequently, products may differ in
specification, color or type of accessories from those illustrated or described in various publications.
Jøtul vise sans cesse a ameliorer ses produits. C’est pourquoi, il se reserve le droit de modifier les specifications, couleurs etequipement sans avis prelable.

Jøtul North America Inc.
55 Hutcherson Dr.
Gorham, Maine 04038
USA

Jøtul ASA

P.O. Box 1411
N-1602 Fredrikstad,
Norway24