About the Privacy Policy at KPG HOTEL＆RESORT
Unless otherwise indicated by the pertinent companies, KPG HOTEL＆RESORT and its
affiliated companies (As a general rule, this refers to subsidiaries and related companiesof Kato Pleasure Group Co., Ltc that are specified on the homepage of Kato Pleasure
Group Co., Ltc, but other companies that are specially approved by Kato Pleasure GroupCo., Ltc are also included. They are hereinafter referred to as "KPG Group") set forth the"Privacy Policy" as follows regarding the handling of personally identifiable information(Hereinafter referred to as "personal information") of customers and clients that arehandled for business and strive to protect it.
About the Obtainment of Personal Information
Our company will obtain personal information through lawful and fair methods.
Observance of Laws and Ordinances
We will observe laws, ordinances, and other regulations related to the handling of
personal information and strive to continuously review and improve the content of thisprivacy policy.
Organization and Structure
Our company will appoint a personal information protection manager and conduct
appropriate management of personal information.
Our company will conduct training to executives and employees regarding appropriate
methods of protecting and managing personal information to ensure that personal
information is handled appropriately in daily tasks.
Drafting, Execution, Maintenance, and Improvement of the Personal Information
Protection Compliance Program
In order to carry out this policy, our company will draft a personal information protection
compliance program (includes this privacy policy, the "Official Personal Information
Protection Regulations," and other regulations), share them with appropriate personnel,
execute it thoroughly, maintain it, and continuously improve it.

About the Use of Personal Information
Our company will use personal information within the range of purposes of use presented
at the time of obtainment as necessary to execute work.
When jointly using personal information with third parties or entrusting the handlingof personal information to third parties, our company will first conduct a careful
investigation on the pertinent third parties and then perform appropriate monitoring on
the third parties so that they maintain confidentiality.
About the Disclosure and Provision of Personal Information to Third Parties
Excluding the following situations, we will not disclose or provide personal information
to third parties without consent from the person in question.
・Disclosing or providing it in a form in which individuals cannot be distinguished(statistical data, etc.)
・Disclosing or providing it to companies entrusted with work within a range necessary
for work
・Transferring the business due to a merger, corporate separation, transfer or business,or another reason
・Disclosure or provision is mandated by laws or ordinances
About the Management of Personal Information
Our company will maintain the accuracy of personal information and manage themsafely.
In order to prevent the loss, destruction, falsification, or leakage of personal information,
our company will take appropriate information security measures against unauthorizedaccess, computer viruses, and other threats.
Our company will not allow any leakage of personal information by extracting it andsending it externally.
About the Disclosure, Correction, and Discontinuation of Use of Personal Information
If the person in question confirms that they have the right to request the disclosure,correction, discontinuation of use, or deletion of their personal information and submits
a request, our company will rapidly satisfy the request without objection.

About Customers' Personal Information Owned by the KPG Group
About Purposes of Use
KPG HOTEL＆RESORT and KPG Group companies will use personal information for
the following purposes.
・Contacts regarding transactions and related topics
・Provisions of services from restaurants, hotels, and other businesses operated by theKPG Group・Execution of contracts signed between customers and the KPG Group・ Notifications regarding services from restaurants, hotels, and other businesses
operated by the KPG Group and information about related services
・Information about fairs and other events hosted (chiefly, jointly, or cooperatively) by
the KPG Group・Requests to monitor products and participate in surveys
・Responses to inquiries, requests for information, and other requests
・Purposes for which prior consent has been obtained from customers
About Joint Use of Personal Information
The following KPG Group companies will jointly use customers' personal information.
Companies Partaking in Joint Use (companies listed below)
・K-Express
・KPG River Cruise
・KPG Hotel & Resort
・TKN Architect
・Session-One
・K-Treasure Asset Management
・KH Resort Management
・KPG Asset Management Okinawa

・IMD Alliance・Grandis Estate・Triplets・M&C
・Pleasure One
・Kato Pleasure Group
Purposes of Use
・Contacts regarding transactions and related topics
・Provisions of products and services offered by the companies listed above
・Execution of contracts signed between customers and the companies listed above
・Notifications regarding services from products and services offered by the companies
listed above and information about related services
・Information about fairs and other events hosted (chiefly, jointly, or cooperatively) by
the companies listed above
・Requests to monitor products and participate in surveys
・Responses to inquiries, requests for information, and other requests
・Purposes for which prior consent has been obtained from customers
Categories of Personal Information Used JointlyName, Company Name, Department, Occupation, Address, Phone Number, FAX Number,
Email Address, Etc.
About Procedures Related to Disclosure and Other Actions of Personal Information
For requests from the person in question to notify purposes of use, disclose, correct, add,or delete content, discontinue use, delete, or stop provision to third parties of personal
data owned by the company, fill out the request documents specified by the company andsubmit it through mail or in person along with documents to identify the person inquestion (original or copy of a driver license, resident card, etc.). If the request is from aproxy, also submit a document that confirms that the submission is by proxy (letter ofproxy, copy of family register, transcript, etc.).
In order to protect privacy, responses from the company will be sent to the person inquestion through mail that can only be received by the person in question as a general
rule. Even if the request is sent by proxy, please understand that we may respond directly
to the person in question.
For questions or concerns regarding the handling of personal information by the company,
please contact the below.
[The Company's Personal Information Inquiry]
Phone Number: 098-931-1500 (Representative) (Weekdays from 9:30am - 6:00pm)
FAX Number: 098-931-1509
Party Responsible for the Management of Personal Information
KPG HOTEL＆RESORT