General User’s Guide(for English Language Option Users)

eNet Solutions Co.,Ltd.
Sales Management Division

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

Contents

1Registering user information (from a4PC/smartphone)

2Smartphone app
1. Downloading from the
Safetylink24 website.....................

4

1

2. Downloading from an app
store search.....................

52

3. Login and settings.....................

6

4. Responding to messages.....................

7

5. Changing your contact details,etc.

.....................

8

1. Let's login.....................

1

2. Changing passwords.....................

1

3. Registering an address.....................

4. Registering contact details.....................

Responding to a safety confirmation email (from aPC/smartphone)
1. Accessing the safety
confirmation portal from anotification email.....................

3

2. Responding to questions.....................

3

3. Confirming responses.....................

3

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

1

Registering user information(from a PC/smartphone)

Procedure applies toboth administrators andgeneral users

1. Let's login◼ URL

https://ems.safetylink24.jp/◼ User ID / Password
Enter in your ID and password.

←saff numberEnter in the user ID and password issued by
the administrator on the Safetylink24 login
screen, and then click the [Login] button.
Languages other than Japanese are available. The language
selected will remain the set language until it is changed
again.

2. Changing passwords
Click the [User details] tab to display furtherdetails. Enter in your new password here.
Next, enter in the same password into the[Confirm Password] field.
*If you have forgotten your password, pleasecontact your system administrator.

To change a system administrator password, click yourname in the [User list] screen that appears after logging into display the details screen.

3. Registering an address
Select up to three related addresses. Theaddresses set here will be used as a groupwhen messages are sent.

For example, the three addresses registered here couldbe (1) an address in Saitama where your home is located,(2) an address in Tokyo where your office is located, and(3) an address in Nagoya where a frequently visited
branch is located.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

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Registering user information(from a PC/smartphone)

Procedure applies toboth administrators andgeneral users

4. Registering contact details
Register an email address.
Up to six email addresses can be registered,including smartphone, company mobile phone,personal PC and other email addresses.
This will switch to the language selected. The language
selected will remain the set language until it is changed
again.

After entering in the email addresses, click the [Test]
button on the right to send a test message, and thenconfirm whether the registered address receives the test
email.

Lastly, click the [Update] button to apply inputinformation. Be aware that input information will
not be updated if you forget to click the [Update]button.

…

Information registered on the user details screen isprotected, and can only be viewed by the main user, andtheir family members. System administrators can only
view whether or not users have been registered to protectuser information.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

22

Responding to a safety confirmation email(from a PC/smartphone)

Procedure applies toboth administrators andgeneral users

1. Accessing the safety confirmation portal
from a notification email

I have a response request. Please
open the following URL and answer.

In the event of a disaster or an emergency, thecompany will send the message shown on theleft.
Click the URL shown to connect to a web
browser.

In instances requiring a high degree of urgency, themessage administrator may set messages to be sent tofamily members. If this is the case, the same message will
also be sent to registered family members.

2. Responding to questions
When the message and the response entry
screen appear, enter your responses, and thentap [Respond].

3. Confirming responses
The response confirmation screen will appear. Thisends the response process.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

345Smartphone app
1. Downloading from the Safetylink24 website(1) Connecting to the URL andinstalling
Connect to the URL below from your smartphone
to display the installation screen.

(2) Installing
App Store download screen

Play Store download screen

Click [Install] to install the app to your smartphone.

*The procedure used to download and installapps may vary depending on the app store.

Notes)
You can also connect to the download URL
from the Safetylink24 website.

◼ Safetylink24 website

https://www.safetylink24.jp/
Access the Safetylink24 website on yoursmartphone and click the app banner.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

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4
5Smartphone app
2. Downloading from an app store search(1) Searching for the app in the appstore
Open the app store on your smartphone, andthen enter "Safetylink24" into the search field.
The Safetylink24 app will appear in the searchresults. Tap it to proceed.

*This screenshot uses the Android Play Store as
an example. The App Store can be used in asimilar fashion on iOS devices to search for theapp.

(2) Installing the app
Tap the [Install] button to install the app to yoursmartphone device.

(3) Opening the app
Once the download is complete, tap the [Open]button to launch the Safetylink24 app.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

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4
5

Smartphone app
3. Login and settings(1) Let's login◼ Server information

https://ems.safetylink24.jp/◼ User ID / Password
Enter in your ID and password.
After download and launch the application, Please
tap language.

Enter the information above and tap the [Login]button.
*Note that if you tap [Logout] in the menu you willneed to reenter these fields again.
(If you have Japanese Language Interface, you should be change “Settings> Language & Region > iPhone Language” to English.)(2) Opening the menu
After logging in, tap the icon on the top left of thescreen to open the menu screen.

This menu screen can be used to jump toconfiguring app settings, registering andchanging user information, and other menu
options.

(3) Configuring app settings
Here you can set whether to receive push
notifications, and send location information.
Generally, the following settings arerecommended.
- Push notifications: Receive- Location information: Send
You can also select the language setting on thissetting screen.
*Note that, when logged out, you will be required
to login again to send responses via the app.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

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45

Smartphone app
4. Responding to messages(1) Receiving push notifications
When a message is sent, a push notification willappear on devices that have the app installed
and configured.
Tap [Start] on the push notification received todisplay the response screen.
*If the push notification disappears, you can still
respond to messages received from theresponse status list in the app.

(2) Checking response details
The contents of the message received willappear on the confirmation screen. Use this toconfirm your response status.

To leave a notification without a response, oroverwrite a response, tap the [Respond] buttonon the confirmation screen to proceed to theregister response screen.

(3) Registering a response
Select a response from the response options
available.
To upload photos or audio recordings, tap thecorresponding icon to upload the file.

*Uploaded photos can be deleted by tapping thex button. Only one file of each file type can beuploaded at any one time. Uploading a second
file will overwrite the first file uploaded.
To register location information, select the[Send] radio button.
*To send location information, first check that theGPS function on your smartphone device isturned on.

Press the [Register] button to finish responding.
Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

745

Smartphone app
5. Changing your contact details, etc.

(1) Selecting [User]
You can also register and change contact
information inside the app.
Select [User] from the menu on the top left.

*You can change the information type by tapping
each title.

(2) Changing login
information/affiliations
You can change your password here.
To change your password, you will need to enter
your new password twice.
When you are done, tap [Update] to applychanges.
*Note that you cannot change your user ID,
name, hiragana (name in kana characters),affiliation and position.

(3) Changing addresses
You can set up to three addresses (prefectures)to tie to earthquake information.
E.g.) 1. Your house 2. Your company 3. A
frequent business trip location, etc.
When you are done, tap [Update] to apply
changes.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

８45

Smartphone app
6. Changing your contact details, etc.

(4) Changing contact details
Register an email address to receive messages.
*After entering an email address, send a testemail to yourself to check whether emails can bereceived at the registered address.
When you are done, tap [Update] to apply
changes.

Copyright©2018 eNetSolutions Co., Ltd All Rights Reserved.

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