Net One Systems
Sustainability Data Book 2022
ESG Data

Addendum to written matters

Scope of aggregation and abbreviations
Net One Group: Net One Systems Co., Ltd. and 11 subsidiaries
NOS: Net One Systems Co., Ltd.
NOP: Net One Partners Co., Ltd.
NOX: Net One Next Co., Ltd.
NOB: Net One Business Operations G.K.
EXT: eXtreak, Inc.
Aggregation target period
In principle, from April 1, 2021 to March 31, 2022. However, some initiatives before and after this period are also included.

1

Net One Systems Sustainability Data Book 2022

Non-financial Data: Environment*Scope of aggregation: In principle, this refers to NOS, NOP, NOX, and NOB among the Net One Group, which have acquired the EMS certification.
However, there are some differences, as described in the scope of aggregation for various data.
ISO14001
Item
ISO14001 certification coverage rate: Percentage of businessoffices with ISO14001 certification(excluding satellite offices among business locations)

Unit

Scope of aggregation％

NOS, NOP, NOX, NOB

Unit

Scope of aggregation

GJ
1,000 kWhCold water, steam, heat
CO2 emissions (Scope 1, Scope 2)Item
CO2 emissions (Scope 1)

FY 2017

FY 2018

100

FY 2019

100

100

FY 2020

FY 2021100

100

Total energy usage
Item
Total energy usage
Electricity

CO2 emissions (Scope 2)*Market standard (Method of using the emission factor
for individually contracted electric power)

NOS, NOP, NOX, NOB

FY 2017
─FY 2018
─FY 2019
─FY 2020

FY 2021104,649

104,404

NOS, NOP, NOX, NOB

─

─

─

9,444

9,772

GJ

NOS, NOP, NOX, NOB

─

─

─

7,714

5,133

Unit
t-CO2

Scope of aggregation
N/A

FY 2017
─FY 2018
─FY 2019
─t-CO2

NOS,NOP,NOX,NOB

─

─

─

Unit
t-CO2

Scope of aggregation
See below

FY 2017
─FY 2018
─FY 2019
─

t-CO2

NOS, NOP──

FY 2020
─FY 2021
─

5,293

5,356

FY 2020
460,417

FY 2021569,460

─

367,410486,192

CO2 emissions (Scope 3)
Item
CO2 emissions (Scope 3 total)
Category 1 (Purchased goods and services)
Category 2 (Capital goods)

t-CO2

NOS

─

─

─

6,269

6,480

Category 3 (Fuel- and energy-related activities)

t-CO2

NOS, NOP, NOX, NOB

─

─

─

1,289

1,236

Category 4 (Upstream transportation and distribution)

t-CO2

NOS, NOP, NOX

─

─

─

163

163

Category 5 (Waste generated in operations)t-CO2

NOS, NOP

─

─

─

20

41

Category 6 (Business travel)

t-CO2

NOS, NOP, NOX, NOB

─

─

─

711

817

Category 7 (Employee commuting)t-CO2

NOS, NOP, NOX, NOB

─

─

─

372

169

Category 9 (Downstream transportation and distribution)

t-CO2

NOS, NOP

─

─

─

8

8

Category 11 (Use of sold products)

t-CO2

NOS, NOP───

84,152

74,334

Category 12 (End-of-life treatment of sold products)

t-CO2

NOS, NOP

─

─

─

23

20

2

Net One Systems Sustainability Data Book 2022

CO2 emissions (Scope1+2+3)*CO2 emissions (Scope 1+2+3 total) are rounded off in the calculation process and do not necessarily match the total CO2 emissions for each scope shown on the previous page.
Item
Unit
Scope of aggregation
FY 2017
FY 2018
FY 2019
FY 2020
See the Scope 1 to 3 scope oft-CO
CO2 emissions (Scope1+2+3 total)───
465,7092
aggregation column.

FY 2021574,818

Waste
Item
Total amount of waste generated (primarily industrial waste)

Unitｔ

Scope of aggregation
NOS, NOPFY 201780.8

FY 2018
61.4

FY 2019
53.3

FY 2020
118.7

FY 202190.2

FY 2017
─FY 2018
─FY 2019

FY 2020

FY 2021

Paper resources
Item
Paper usage (office paper)
Violations of environmental laws and regulations
Item
Number of violations of environmental laws and regulations

Unit

Scope of aggregation

1,000 sheets

NOS, NOP, NOX, NOB

Unit
Cases

Scope of aggregation
NOS, NOP, NOX, NOB

3

FY 2017

8,053

FY 2018
0

FY 2019
04,537

FY 2020
03,874

FY 20210

0

Net One Systems Sustainability Data Book 2022

Non-finaical Data : Social
Personnel
Registration of employees (Consolidated basis)

Scope ofaggregation

FY2017FY2018FY2019FY2020

Persons

Period of data
aggregation
As of data aggregation
As of the end of FY

Consolidated basis

―

―

―

―

2,703

Persons

As of the end of FY

same as above

―

―

―

―

2,191

Persons

As of the end of FY

same as above

―

―

―

―

512

%

As of the end of FY

same as above

―

―

―

―

18.9

Persons

As of the end of FY

same as above

―

―

―

―

2,576

Persons

As of the end of FY

same as above

―

―

―

―

127 Net One Asia Pte. Ltd. (Singapore)

Persons

Same as accounting
reporting period

same as above

―

―

―

―

311 Figures are the aggregate of temporary employees, and do not include contractors.

Unit

Period of data
aggregation
As of data aggregation

Scope ofaggregation

FY2017FY2018FY2019FY2020

Persons

As of the end of FY

Non-consolidated
basis*Rf: Remarks

2,321

2,372

2,353

2,434

2,570

Male

Persons

As of the end of FY

same as above

1,941

1,973

1,950

2,022

2,092

FemalePersons

As of the end of FY

same as above

380

399

403

412

478

%

As of the end of FY

same as above

16.4

16.8

17.1

16.9

18.6

Unit
Number of consolidated employees
Number of employees by gender
Male

FemaleRatio of female employees
Number of employees by region
Japan

Overseas
Average number of temporary employees not included above

FY2021

Remarks

Registration of employees (Non-consolidated basis)

Number of non-consolidated employees by gender

Ratio of female employees
Number of non-consolidated employees by job
Engineers

FY2021

Persons

As of the end of FY

same as above

1,331

1,378

1,361

1,441

1,503

Sales

Persons

As of the end of FY

same as above

496

525

513

514

522

Planning and administration

Persons

As of the end of FY

same as above

494

469

479

479

545

%

As of the end of FY

same as above

57.3

58.1

57.8

59.2

58.5

Persons

As of the end of FY

same as above

―

―

―

―

505

%

As of the end of FY

same as above

―

―

―

―

19.6

Ratio of engineers
Number of non-consolidated employees by age
Under 30

Ratio
Male

Persons

As of the end of FY

same as above

―

―

―

―

341

FemalePersons

As of the end of FY

same as above

―

―

―

―

164

Persons

As of the end of FY

same as above

―

―

―

―

694

%

As of the end of FY

same as above

―

―

―

―

27.0

30s
Ratio
Male

Persons

As of the end of FY

same as above

―

―

―

―

545

FemalePersons

As of the end of FY

same as above

―

―

―

―

149

Persons

As of the end of FY

same as above

―

―

―

―

873

%

As of the end of FY

same as above

―

―

―

―

34.0

40s
Ratio
Male

Persons

As of the end of FY

same as above

―

―

―

―

762

FemalePersons

As of the end of FY

same as above

―

―

―

―

111

4

Remarks
In principle, employees (currently employed) include seconded employees, andexclude employees seconded outside of the Group and those on leave of absence.

Net One Systems Sustainability Data Book 2022

Unit

Persons

50s

Period of data
aggregation
As of data aggregation

Scope ofaggregation

FY2017FY2018FY2019FY2020

As of the end of FY

Non-consolidated
basis*Rf: Remarks

―

―

―

―

413

FY2021

Remarks%

As of the end of FY

same as above

―

―

―

―

16.1

Male

Persons

As of the end of FY

same as above

―

―

―

―

367

FemalePersons

As of the end of FY

same as above

―

―

―

―

46

60 or older

Persons

As of the end of FY

same as above

―

―

―

―

85

Ratio

%

As of the end of FY

same as above

―

―

―

―

3.3

Male

Persons

As of the end of FY

same as above

―

―

―

―

77

FemalePersons

As of the end of FY

same as above

―

―

―

―

8

Ratio

Average age
OverallAge

As of the end of FY

same as above

―

―

―

―

40.1

Male

Age

As of the end of FY

same as above

―

―

―

―

41.1

FemaleAverage number of temporary employees not included above

In principle, employees (currently employed) include seconded employees, andexclude employees seconded outside of the Group and those on leave of absence.

Age

As of the end of FY

same as above

―

―

―

―

36.0

Persons

Same as accounting
reporting period

same as above

―

―

―

―

310 Figures are the aggregate of temporary employees, and do not include contractors.

Unit

Period of data
aggregation
As of data aggregation

Scope ofaggregation

FY2018FY2019FY2020

FY2021

Recruitment of employees

FY2022

Remarks

Persons

As of April 1

Net One Group*Rf: Remarks

49

49

95

107

Excludes some overseas subsidiaries and some domestic subsidiaries within the
90
Group

Male

Persons

As of April 1

same as above

35

31

61

69

56

FemalePersons

As of April 1

same as above

14

18

34

38

34

%

As of April 1

same as above

28.6

36.7

35.8

35.5

37.8

%

As of April 1

same as above

77.6

77.6

same as above

111

104

168

146

―

same as above

92

91

140

105

―

same as above

19

13

28

41

―

same as above

17.1

12.5

16.7

28.1

―

Number of new graduate hires

Female ratio
3-year retention rate of new graduate hires
Number of mid-career hires

Persons

Male

Persons

FemalePersons

Female ratio%

Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period――

Retention rate in fiscal 2018: Employed as of April 1, 2021 (3 years later)
Retention rate in fiscal 2019: Employed as of April 1, 2022 (3 years later)―

Continued employment and turnover

Unit

Period of data
aggregation
As of data aggregationYear

As of the end of FY

Male

Year

As of the end of FY

FemaleYear

As of the end of FY

Turnover rate%

As of the end of FY

Average years worked at Net One Systems

Scope ofaggregation
Non-consolidated
basis*Rf: Remarks
same as above

same as above
same as above

FY2017FY2018FY2019FY2020

FY2021

Remarks
In principle, employees (currently employed) include seconded employees, andexclude employees seconded outside of the Group and those on leave of absence.

8.43

8.72

9.27

9.24

9.34

8.55

8.83

9.39

9.41

9.64

7.84

8.16

8.68

8.43

8.04

5.7

6.9

7.3

4.8

6.2 Engineer turnover rate in fiscal 2021: 5.2%

5

Net One Systems Sustainability Data Book 2022

Salary

Unit

Average annual salary

Gender differences in compensation (female : male)*Average annual salary (actual) ratio of female to maleYen─

Period of data
aggregation
As of data aggregation

Same as accounting
reporting period

Same as accounting
reporting period

Scope ofaggregation

Non-consolidated
basis

FY2018FY2019――FY2020―

FY2021

8,691,160

FY2022

Figures are calculated according to the method used in the “average annual salary”
in the Annual Securities Report.
* Figures are actual amounts, including bonuses and non-standard wages* Excludes officers, vice presidents, contract employees, seconded employees,
employees seconded within the Group, and employees seconded outside of theGroup.

―

same as above

―

―

―

1：1.35―same as above

―

―

―

1：1.13―same as above

―

―

―

1：1.14―same as above

―

―

―

1：1.10―same as above

―

―

―

1：1.20―Remarks

Figures are calculated according to the method used in the “average annual salary”
in the Annual Securities Report.
* Figures are actual amounts, including bonuses and non-standard wages* Excludes officers, vice presidents, contract employees, seconded employees,
employees seconded within the Group, and employees seconded outside of theGroup.

Managers
Basic salary only─

Total compensation─Same as accounting
reporting period
Same as accounting
reporting period

Non-managers
Basic salary only─

Total compensation

─

Ratio of average annual salary of employees to CEO's
compensation(employee : CEO)
Starting salary of new graduates
Master's degree

Same as accounting
reporting period
Same as accounting
reporting period%

Same as accounting
reporting period

same as above

―

―

―

1：6.40Figures are calculated according to the method used in the “average annual salary”
in the Annual Securities Report.
* Figures are actual amounts, including bonuses and non-standard wages* Excludes officers, vice presidents, contract employees, seconded employees,
employees seconded within the Group, and employees seconded outside of theGroup.

―

Yen

April

same as above

―

―

―

―

235,000

Bachelor's degree/advanced professional graduate

Yen

April

same as above

―

―

―

―

220,000

College graduate/technical college guraduate

Yen

April

same as above

―

―

―

―

210,000

Unit

Period of data
aggregation
As of data aggregation

Scope ofaggregation

FY2018FY2019FY2020

FY2021%

As of April 1

Net One Group*Rf: Remarks

Unit

Period of data
aggregation
As of data aggregation

Scope ofaggregation

FY2018FY2019%As of April 1

Net One Group*Rf: Remarks――

Increased diversity of core personnel

Ratio of female managers

6.6

6.5

6.5

7.7

FY2022

Remarks

Excludes some overseas subsidiaries and some domestic subsidiaries within the
8.2
Group.

Empowerment of diverse personnel

Employment rate of person with disabilities

6

FY20202.1

FY2021
2.3

FY2022
2.3

Remarks
Excludes some overseas subsidiaries and some domestic subsidiaries within theGroup.

Net One Systems Sustainability Data Book 2022

Health and safety initiatives

Unit
Rate of periodic health examination%

Rate of persons eligible for specific health guidance%Completion rate of specific health guidance%Prevalence rate of periodic health examination%

Total annual work hours per capita

Hours

Number of non-statutory working hours per capita

Hours

Rate of statutory interviews conducted for employees working
excess hours%

Ratio of employees working excess hours%

Percentage of employees receiving stress checks%

Workplace stress level─Averate number of days of paid leave taken

Days

Paid leave ratio%

Number of business deaths

Persons

Number of occupational accidents

Cases

Number of employees on leave due to nonwork-related illness or
injuryPersons

Period of data
aggregation
As of data aggregation
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Month of each FY
At the time of calculationof each FY
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period

Scope ofaggregation

FY2017FY2018FY2019FY2020Net One Group*Rf: Remarks

―

―

―

―

same as above

―

―

―

11

―

same as above

―

―

―

32

―

same as above

―

―

―

―

74

same as above

―

―

―

―

168

same as above
same as above

8.7

8.0

―

―

5.5
―

FY2021

Remarks
97

7.7

8.8

―

100

same as above

2

2

3

5

6

same as above

89.7

92.2

96.2

95.6

97.2

84

85

same as above─same as above―

same as above

─

─

―
68

―
69

Excludes some overseas subsidiaries and some domestic subsidiaries within theGroup.

―
68

11.0
55

59

same as above

―

―

―

―

0

same as above

―

―

―

―

0

same as above

―

―

―

―

88

Scope ofaggregation

FY2017FY2018FY2019FY2020

FY2021──Working environment

Unit
Use of remote working%

Commuting rate%

Period of data
aggregation
As of data aggregation
Same as accounting
reporting period
Same as accounting
reporting period

Net One Group*Rf: Remarks
same as above

58

63

─

─

7

74
─

25

Remarks
Excludes some overseas subsidiaries and some domestic subsidiaries within theGroup.
Since we have shifted to a work style that is centered on remote working from fiscal
20 2020, we have changed the indicator from the use of remote working to thecommuting rate.

Net One Systems Sustainability Data Book 2022

Support for balancing work with childcare or nursing care

Unit
Number of employees taking childcare leave

Persons

Male

Persons

FemalePersons

Ratio of male employees taking childcare leave or special leave%

Ratio of female employees taking childcare leave%

Ratio of employees returning to work after childcare leave%

Number of employees using the childcare time select system

Persons

Male

Persons

FemalePersons

Number of employees taking nursing care leave

Persons

Male

Persons

FemalePersons

Number of employees taking extended nursing care leave

Persons

Male

Persons

FemalePersons

Ratio of employees returning to work after nursing care leave%

Period of data
aggregation
As of data aggregation
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period
Same as accounting
reporting period

Scope ofaggregation

FY2017

Net One Group*Rf: Remarks

FY201849

FY201944

FY2020

FY2021

Remarks

54

61

63

same as above

6

4

8

14

20

same as above

43

40

46

47

43

same as above─same as above─same as above

─

─

─
100

─

─
100

53

─
98.1

Excludes some overseas subsidiaries and some domestic subsidiaries within the
Group

100
100

100

same as above

─

─

─

─

same as above

─

─

─

─

1

same as above

─

─

─

─

54

same as above

─

─

─

─

39

same as above

─

─

0

─

25

same as above

─

─

─

─

14

55

same as above

2

3

2

0

1

same as above

2

2

1

0

0

same as above

0

1

1

0

1

same as above

100

100

100

─

100

Personnel training

Unit

Period of data
aggregation
As of data aggregation

Scope ofaggregation

FY2018FY2019FY2020Total investment in personnel training

MillionyenSame as accounting
reporting period

Net One Group*Rf: Remarks

―

―

―

Average education and training expenses per capita

Yen

Same as accounting
reporting period
Same as accounting
reporting period
As of May 31

Net One Group*Rf: Remarks
Net One Group*Rf: Remarks
same as above――

120,000―

Unit

Period of data
aggregation
As of data aggregation

Company-wide average%

For managers%

Average training time per capita

Hours

Number of industry-academic collaboration projects

Number

FY2021

FY2022

Remarks

326―

Calculated from personnel development costs (including training costs), venue
costs, and qualification costs
Excludes some overseas subsidiaries and some domestic subsidiaries within theGroup.

127,818―

As above

74―

Excludes some overseas subsidiaries and some domestic subsidiaries within theGroup.
6 Fiscal 2020 figures are as of the end of July 2020.

―

―

―

―

Scope ofaggregation

FY2018FY2019FY2020

As of April 1

Net One Group*Rf: Remarks

―

―

―

10.1

8.9

As of April 1

same as above

―

―

―

9.3

12.9

6

4

Corporate culture

FY2021

FY2022

Remarks

Personnel transfer implementation rate

Excludes some overseas subsidiaries and some domestic subsidiaries within theGroup.

Use of the internal job posting system: 25 applicants for 60 (45 cases) openings, transfer decided on for 19 applicants (fiscal 2021)

8

Net One Systems Sustainability Data Book 2022

Personnel (qualification status)* The scope of aggregation excludes some overseas subsidiaries and some domestic subsidiaries within the Net One Group.

Information Technology Engineer, Network Specialist

Persons

Period of data
aggregation
As of data
aggregation
As of the end of FY

Information Technology Engineer, Information Security Specialist

Persons

As of the end of FY

CISSP

Persons

As of the end of FY

Registered Information Security Specialist

Persons

As of the end of FY

Applied Information Technology Engineer

Persons

As of the end of FY

Information Technology Engineer, Project Manager

Persons

As of the end of FY

13Information Technology Engineer, Systems Auditor

Persons

As of the end of FY

7

8

Information Technology Engineer, Information Technology Strategist

Persons

As of the end of FY

77

PMP (Project Management Professional)
Examples of technical qualifications related to service ratio enhancement and thenumber of persons who acquired the qualifications
Information Technology Engineer, Information Technology Service Manager

Persons

As of the end of FY

114

112

Persons

As of the end of FY

109ITIL Expert

Persons

As of the end of FY

50

ITIL: Acronym for Information Technology Infrastructure Library. It is a guideline for the life cycle management of IT systems that59 systematizes successful cases (best practices) of IT service management, and is a qualification that serves as an indicator of IT service
management ability.

Persons

As of the end of FY

492

579 Figures are based on the total number of persons. The number of holders is 303 (as of the end of fiscal 2021)

Persons

As of the end of FY─557 Figures are based on the total number of persons. The number of holders is 352 (as of the end of fiscal 2021)

Persons

As of the end of FY

1,479

1,580

Examples of information technology engineer qualifications and the number of
persons who have passed examinations

Unit

FY 2020

FY 2021

97

99

81

78

37

41

─

Remarks

22 CISSP: Acronym for Certified Information Systems Security Professional, an internationally recognized certification

─

102
15

The number of holders of both (1) and (2) is 121 (as of the end of fiscal 2021)

Vendor-related qualifications(1) Vmware(2) AWS/Azure/Google
Comprehensive
Number of technical qualification holders

9

Net One Systems Sustainability Data Book 2022

Personnel training (main training programs and their contents)*The listed training is scheduled for fiscal 2022. In addition, some subsidiaries have different education systems.

Category Program
Orientation / early training
Work basics add-on training

Work basics training

TargetContents

Mid-career hires (sales personnel only)

Hands-on training on preparing quotations, explanation of use of manufacturer dedicated systems

Mid-career hires(1) Explanation of Net One Group services(Consulting services, operation and maintenance support services, security monitoring services, facility services,
capital services)(2) Overview of facilities owned(Technical Center, Quality Control Center, eXpert Operation Center)(3) Specific training by job type
(Internal system usage guidance, manufacturer maintenance training, facility training, quality control training,
human error training)

Orientation for mid-career hires

Mid-career hires

New employee training

New graduate employees

Training for recent graduate employeeswith work experience

Recent graduate employees with work experience

Third-year employees
follow-up training
Second-year employees
follow-up training
First-year employees
follow-up training
Basic training
By grade
E grade training for promoted employees

New graduate employees in their third year
New graduate employees in their second year

(1) Understanding of Net One Group companies(Corporate Philosophy, Vision, management strategies, missions of each organization, internal rules
and personnel systems, ISMS education, compliance training)(2) Establishment of onboarding procedures and work environment for new employees(Employee ID cards, health insurance cards, procedures for establishing payroll accounts, etc.,
individual configuration of wireless LAN/VDI, etc., and training regarding usage)(3) Basic understanding of general internal operations(Product portfolio, business processing rules, person-hour management system, contract law, accounting literacy)

Basic skills as business professionals, business manners, and business skills
Understanding of Net One Group companies and basic understanding of general internal operations
Acquiring technical knowledge and qualifications, primarily in the network fieldBasic skills as business professionals and business skills
Understanding of Net One Group companies and basic understanding of general internal operations
Acquiring technical knowledge and qualifications, primarily in the network field
Logical communication training (e.g., consulting, problem solving skills, and assertions)
Career design training (e.g., developing a career plan and analyzing survey results)
Logical problem solving training (e.g., creative thinking and systems thinking)
Career training (e.g., career design and visualization of career models)

New graduate employees in their first year

Training to strengthen conceptualization and proposal skills (e.g., logic trees and pyramid structures)

E grade promoted employees

S grade training for promoted employees

S grade promoted employees

J grade skills improvement training

J1 and J2 class employees

Coaching, facilitation, and leadership
Basic management (management strategy, marketing, organizational behavior management,
human capital management)
Raising awareness of changes in position and role expectations; changing awareness toward leadership and followership(management support), and team management
Guidance for junior staff

BizMind Training

S and J grade

Organizational roles for one’s self and others, members’ roles, team perspective

Management literacy basic training

S grade10

Net One Systems Sustainability Data Book 2022

Category Program
By job type

TargetContents

BMC (Business Model Canvas) training

E, S, or J grade

Training on inspection methods that visualize business structure / reconfirmation (analysis) of the internal organizations andbusiness models of customers, and how to organize and utilize such information

SBO (Strategic Business Orientation) training

Sales positions employees (E or S grade)
Technical employees (Front/E grade)Training for strategic business thinking / understanding sales strategies to outperform competitors, and common internal language

PMP (Project Management Professionals)
training

Full-time employees in E, S, or J grade who possess or will take the
PMP

Acquisition of the PDUs (professional development units: continuing education units required for certification renewal) necessary toobtain and maintain PMP

Technical skill improvement

E, S, or J grade

Improvement of professional skills in AI, machine learning, deep learning, security, automation, and software

A or J grade

Basics of networking (computer networking, understanding TCP/IP, understanding IP address usage, overview of wireless LANs)

Employees changing jobs to sales positions

Understanding of the sales work flow, business processing standards, and basic system operations

Technical basic
Sales work basics
By position
Training for executives

Newly appointed executives

Training for newly appointed directors

Newly appointed directors

Training for newly appointed managers

Newly appointed managers
All managerial positions, with a focus on senior managers andmanagers
Employees responsible for on-the-job training for new employees andrecent graduate employees with work experience

Training for managerial positions
OJT leader training
Mandatory
Operational rules
Finance

Duties and responsibilities of executives, corporate governance, compliance, management strategy, financial accounting andmanagement analysis, personnel strategy, investor relations, etc.
Recognition of changes in the role of directors, analysis of the environment surrounding the Company such as vision development
and transformation processes, identification of issues, and internal understanding (systems, etc.)
Team management, labor relations, compliance, etc.
Evaluation, compensation, one-on-one education, talent management utilization methods
Guidance for new employees and formulation of education plans (for example, learning methods for providing guidance to new
employees and methods for formulating education plans)

Sales positions and technical employees

Basic knowledge required for business execution in each departmental unit

All employees

Basic knowledge of accounting (financial statements, balance sheets, and cash flows)

All employees(1) Case study meetings on fraudulent business practices, accounting fraud, and harassment,
both at the Company and other companies(2) Opinion exchange meetings regarding the compliance activity plan by divisions(3) Group opinion exchange meetings, etc., on the subject of opinions expressed in opinion exchange meetingsand case study meetings

Goal-based training
Mandatory

Risks, compliance, and harassment

Diversitye-learning
Optional(1) Employees who achieve a balance between work and childcare
after childcare leave(2) Managers who have subordinates who are achieving a balance
between work and childcare
All employees

Theme-specific seminars
J grade or higher
Career seminar
Employees in their 40s and 50s
Selective training
Next-generation Leadership development program Selected E-grade employees(1) Career training to consider working styles and careers after life events, from a medium- to long-term perspective(2) Management training to achieve team missions, while supporting the activities of employees who areachieving a work-life balance
Corporate management, management, business skills, languages, etc.

Corporate management, management, business skills, etc.
Career plans and financial plans
Proposals for management challenges, business administration, English ability, etc.

11

Net One Systems Sustainability Data Book 2022

Non-financial Data: Social
Customer satisfaction

Unit

Scope ofaggregation

Companies
andorganizations

See remarks

178

292

252

Persons

See remarks

278

415

453

Satisfied

%

─

37.4

47.2

45.0

32.4

Somewhat satisfied

%

─

51.1

42.2

46.2

45.8

91.2

The survey policy was changed from fiscal 2021. Wechanged the survey policy significantly from theconventional “research on defects, challenges, and78.2
points of dissatisfaction,” with the aim of “clarifying the
gap between the Company’s vision and customer
expectations, as well the factors behind it.”

Item
Number of surveyed companies andorganizations
Number of valid responses

FY 2018

FY 2019

FY 2020

FY 2021

Remarks

Surveys were conducted on the number of companies
347 and organizations listed on the left, among domestic
customers of NOS and NOP.
Responses from the companies and organizations
432
surveyed above

Survey responses

Overall satisfaction (Total number ofsatisfied, somewhat satisfied)

%

─

88.5

89.4

12

Net One Systems Sustainability Data Book 2022

Non-financial Data: Social
Social contribution activities
Unit

Scope ofaggregation

Total cost related to social contribution
activities

Yen

Commoncompany-wide
activities on anonconsolidated
basis

868,500

836,700

1,500,623,000

The scope of aggregation includes activities that are managed by the Head Office582,500 as common Company-wide activities, but does not include activities that are
unique to each department or site.

Total donations (including matching
donations)Yen

As above

618,500

736,700

1,500,623,000

32,500Yen

As above

250,000

100,000─

550,000

Number of courses offered at educational
institutions

Courses

As above111

Number of students who took our courses at
educational institutions

Schools,
persons

As above

1 school,
7 persons

1 school,
8 persons

1 school,
7 persons

Item

OthersNumber of other social contribution activity
programs

Cases

As above

FY 2018

FY 201915

FY 2020

9FY 2021

7

13

Remarks

Figures for fiscal 2018 to 2020 indicate the number of visits by junior and senior
1 high school students to the Company, while figures for fiscal 2021 indicate thenumber of online class events held for junior high schools
9 schools Only the number of participating schools is listed for fiscal 2021
Fundraising activities through the J.League (in-house events), soccer classes forchildren, gatherings with hearing-impaired persons, donations of spectator tickets,and the crown event Diversity & Inclusion Day, etc. are each counted as one
event.
17 Programs that are held regularly throughout the year are counted as one program(one time) throughout the year (Para Sports Experience Event , Healthy
Kindergarten Support , Enjoy Futsal Tournament )Net One Systems Sustainability Data Book 2022

Non-financial Data: Social / GovernanceCompliance
Item
Number of reports at the Compliance
Whistleblowing and Consultation Desk

Number of reports at the Fraud Risk
Whistleblowing and Consultation Desk
Number of significant incidents related to
information security
Number of personal information leaks
Number of business partner companies
participating in questionnaire surveys
Information security training participation
rate
Partners (outsourcing)
Partners (temporary employees)
Training attendance rate on personal
information protection
Partners (outsourcing)
Partners (temporary employees)

Unit

Scope of aggregation

Cases

Net One GroupCases

Net One Group

Cases

NOS, NOP, NOX, NOB

Cases

NOS, NOP, NOX, NOB

Companies

Outsourcing contractors (*)%

NOS, NOP, NOX, NOB%%

FY 2017

FY 2018

FY 2019

FY 2020

56

49

48

49

68 Harassment (power harassment, sexual harassment, etc.), work environment, etc.

20

・Accounting fraud, fraud related to business transactions, etc. (matters other than those managed by the
27 compliance whistleblowing / consultation desk)
・Opened from June 2020

ー

ー

ー

0

0

0

0

FY 20210Remarks

NOS, NOP, NOX, and NOB, which are the scope of ISMS certification acquisition, are the scope of monitoring forthis disclosure.
0 We monitor within the scope of PMS certification and ISMS certification (PMS certification scope: NOS)
* Conducted at NOS. Figures are for outsourcing contractors with whom we have placed orders in the past year
537
(not including product transactions)
0

0

0

0

264

325

369

100

100

100

100

100 The participation rate refers to the rate at the time of implementation in July every year

NOS, NOP, NOX, NOB

100

100

100

100

100 As above

NOS, NOP, NOX, NOB

100

100

100

100

100 As above%

NOS, NOP, NOX, NOB

100

100

100

100

100 As above%

NOS, NOP, NOX, NOB

100

100

100

100

100 As above%

NOS, NOP, NOX, NOB

100

100

100

100

100 As above

Unit

Scope of aggregation

FY 2017ー

Human Rights
Item

Harassment-related training participationrate%

All employees, including our
employees and partner company
employees(NOS, NOP, NOX, NOB, EXT)FY 2018

FY 2019

FY 2020

FY 2021

Remarks

・The listed figures are for the participation rate of the annual training required for all employees.
100

100

100

100

・In addition to the above, in fiscal 2018, we also held harassment training (group training) for managers.
100 The participation rate is 97% (absentees are provided with supplementary training using separate teachingmaterials). In fiscal 2021, workshops on the theme of harassment were held at the “case study group” in eachdivision. The department implementation rate is 100% (absentees are provided with supplementary training).
・The listed figures are for the number of disciplinary actions taken by the Rewards and Disciplinary Committee.

Number of violations related to harassment

Cases

Domestic Group

1

1

1

2

14

・For each case of whistleblowing and consultation, we confirm the facts to the extent possible, and take1 disciplinary action against the subject after deliberation, in cases that are determined to fall under a violation. In
addition to following up on the concerned parties, we conduct company-wide and departmental training andlectures to prevent recurrence, including those described above.

Net One Systems Sustainability Data Book 2022

Non-financial Data: Governance*Transition to a company with an Audit and Supervisory Committee from a company with an Audit & Supervisory Board, approved at the General Shareholders Meeting in June 22, 2022

Items
Number of Executive Directors
Inside Executive Directors
Male

Unit

Period of data
aggregation
As of data
aggregation

Scope of aggregation

Persons

As of June 30

Non-consolidated basis

FY2017FY20189FY201911

FY202011

FY2021
10

FY202279Persons

As of June 30

Non-consolidated basis

6

7

7

6

4

3

Persons

As of June 30

Non-consolidated basis

6

7

7

6

4

3

Persons

As of June 30

Non-consolidated basis

0

0

0

0

0

0

Persons

As of June 30

Non-consolidated basis

3

4

4

4

3

6

(Audit & Supervisory Committee)

Persons

As of June 30

Non-consolidated basis

Male

Persons

As of June 30

Non-consolidated basis(Audit & Supervisory Committee)

Persons

As of June 30

Non-consolidated basis

FemalePersons

As of June 30

Non-consolidated basis(Audit & Supervisory Committee)

Persons

As of June 30

Non-consolidated basis

Persons

As of June 30

Non-consolidated basis

FemaleOutside Executive Directors

Number of Audit & Supervisory Board Members

ー

ー
2

ー

ー
3

ー
1

ー

ー
1

ー
4

ー
3
ー
1

ー
4

ー
3

4

ー
1

ー
4

(3)
2

(2)
1

2

ー
4

(1)
4

ー

Outside Audit & Supervisory Board Members

Persons

As of June 30

Non-consolidated basis

3

3

3

3

4

ー

FemalePersons

As of June 30

Non-consolidated basis

0

0

0

1

1

ー

Number of Independent Executives

Persons

As of June 30

Non-consolidated basis

6

7

7

7

7

6

Number of Vice Presidents

Persons

As of June 30

Non-consolidated basis

13

10

8

9

13

15

Vice Presidents Concurrently Serving as
Executive Directors

Persons

As of June 30

Non-consolidated basis

6

6

6

5

4

3

FemalePersons

As of June 30

Non-consolidated basis

0

0

0

0

0

1

Non-consolidated basis

12

12

15

15

18

ー

Number of Board of Directors Meetings

Times

Same as accounting
reporting period

Number of Items Resolved by the Board of
Directors

Matters

Same as accounting
reporting period

Non-consolidated basis

48

63

62

79

108

ー

Number of Items Reported by the Board of
Directors

Matters

Same as accounting
reporting period

Non-consolidated basis

57

58

46

55

98

ー

Rate of attendance at Board of Directors Meetings
by Executive Directors%

Same as accounting
reporting period

Non-consolidated basis

100

100

100

100

100

ー

Rate of attendance at Board of Directors Meetings
by Audit & Supervisory Board Members%

Same as accounting
reporting period

Non-consolidated basis

100

100

100

100

100

ー

Number of Audit & Supervisory Board Meetings

Times

Same as accounting
reporting period

Non-consolidated basis

13

13

13

13

16

ー

Rate of attendance at Audit & Supervisory Board
meetings by Audit & Supervisory Board Members%

Same as accounting
reporting period

Non-consolidated basis

100

100

100

100

100

ー

Times

Same as accounting
reporting period

Non-consolidated basis

2

2

4

4

9

ー

Number of Advisory Committee Meetings

15

Net One Systems Sustainability Data Book 2022