Q&A
240226 更新

Q.1 Reservation/Web-based screening
Q.1-1 When can I make a reservation?
The time to start making reservation depends on whether your student number changes in this April. Check below.
Will you be graduating this March?

Yes

No
Will your student number change thisApril?
No

You can answer from 13:00 on 27March.

Yes

Are you starting a masters or doctoral
course in April this year?

Yes
You can answer from 1 April.
※You will need your new student number fromApril to make a reservation.
※ If you do not reply with your new studentnumber, you will need to re-enter it after 1 April.

Q.1-2 Can I take a health checkup without a reservation?
No, if you didn't make a reservation, you can't take a checkup. Please be sure to make a reservation after
completing the web-based screening. To prevent infectious diseases, we will limit the number of people in thevenue.
Q.1-3 I can't make a reservation for the date I want.
Reservations are usually full in the second half of the check-up term. Please make your reservation as soon aspossible. The number of reservations may change depending on the epidemic situation of infectious diseases,etc. In addition, there is a possibility of cancellation, so please check the reservation status as appropriate.
Q.1-4 Can I change my reservation?
You can change your reservation after logging in to the reservation web page "Those who have already appliedwith an e-mail address", and cancel your reservation by clicking "Confirmation/Change of reservation frame(time zone)" on “My Page”. If there is a vacancy in the reservation, you can change it even on the day.
Q.1-5 I forgot the password for the reservation page.
You can reset the password from "パスワードを忘れた方：Forgot password" on the login screen.
Q.1-6 I have made a reservation. I don't know how to return to the reservation page.
You can go to the reservation page by clicking the <Web-Based Screening, Questionnaire, Reservation > buttonon the checkup page of the Center for Health Sciences and Counseling website. Alternatively, after you makea reservation, you will receive an email to the address you have registered on the reservation page. Please accessthe URL in the email. If you didn't receive the email, check your spam folder, and/or check if your registeredaddress was incomplete. In such cases, please contact the Center for Health Sciences and Counseling(Infirmaries) and correct the duplicated registration and reservation.
Q.1-7 I don't know my student number. I have not received my student card.
New students will receive a student ID card at the university enrollment ceremony. Please check your student
number on your student ID card. If you miss the enrollment ceremony, please obtain your student ID card at theStudent Support Section (Ito Campus Center Zone Building 1) for first-year undergraduate students, and at theStudent Support Section of each department for other students.

Q.1-8 I tried to enter SSO-KID, but I couldn't enter the Web-based Screening System (tentative).
You need to activate the student SSO-KID, which was given to you at the time of enrollment, and then log in.
Click here for the procedure to activate SSO-KID(九州大学情報統括本部 認証基盤事業室 | English_new (kyushu-u.ac.jp))
Q.1-9 After logging in with SSO-KID, the Web-based Screening System (tentative) does not display the " WebBased Screening Reservation" page.
① If you have worked as an employee of Kyushu University, you will be asked to use two different SSOKIDs, one for employees and the other for students. If you log in with the SSO-KID for employees, the Webbased Screening System (Provisional) screen for employees will open. If you are unable to log in with the SSOKID, you will need to activate the student SSO-KID. Click here for the procedure to activate SSO-KID(九州大学情報統括本部 認証基盤事業室 | English_new (kyushu-u.ac.jp))② After logging in to the Web-based Screening System (tentative), if "Web-Based Screening Reservation"
page does not appear for unknown reasons, please contact the Support Section, Student Support Division.
Q.1-10 I am a student at Ito Campus, can I take a checkup at Hospital Campus?
It is possible to make a reservation and receive a checkup at any campus. However, in order to prevent infectious
diseases, we recommend that you go to the nearest campus as much as possible.
Q.1-11 Do I need to take a Web-based screening?
① Please be sure to complete it before receiving the exam. If you do not complete the Web-based
screening, we may decline your exam.
② Web-based screening is part of the health checkup. If you have not completed the Web-based screening,
you have not completed the checkup even if you have completed other examination items. In this case, thecheckup certificate cannot be issued.

Q.2 About the day of the checkup
Q.2-1 What should I bring on the day?
Please bring the following items with you.
Student ID card
T-shirt for chest x-ray (plain white or black)
Attendance card (either by presenting a screen shot or a printout of the booking page)
Mask (recommended)
Q.2-2 I don't know how to view my attendance card.
Please go to "My Page" on the reservation page and click the "参加証発行：Issue of Participation Certificate"button.
Q.2-3 The body temperature was over 37℃ in the morning.
Those with a body temperature of 37.5℃ or higher cannot take the checkup.
Also, regardless of your body temperature, please refrain if you have subjective symptoms such as coughing.
Please reschedule your checkup after you become fit.
Q.2-4 I have a cough.
If you have a cough that could infect others, such as a new coronavirus infection or influenza, you cannot be seen;
for asthma and other coughs, please contact the head office or the branch office mentioned in the answer to Q.28.
Q.2-5 I don't have a thermometer.
Please bring your own thermometer.
Q.2-6 Will gowns be available at the venue for chest x-ray?
To prevent infection, we avoid sharing and reusing things at the venue as much as possible. Therefore, gowns
will not be available this time. Please bring your own T-shirt.
Q.2-6 Are gowns available at the venue for chest x-ray?

To prevent infection, we avoid sharing and reusing things at the venue, including gowns. Please bring your own
T-shirt.
Q.2-7 What kind of T-shirt should I prepare for a chest X-ray?
Please prepare a plain white or black T-shirt. Avoid illustrations, embroidery, buttons, pockets, etc., as they willaffect the image. If it is plain, you can use a running shirt or tank top (no metal hardware or cups).
Q.2-8 Who should I contact if I want to discuss my health condition before taking a checkup?
Please contact a nearby Center for Health Sciences and Counseling.
Contact information for the main office and branch offices are as follows:
Main Office (Ito Campus, Center Zone), TEL: 092-802-5881
Ito Campus, West Zone, TEL: 092-802-3297
Hospital Campus, TEL: 092-642-6889
Ohashi Campus, TEL: 092-553-4581
Chikushi Campus, TEL: 092-583-8431

Q.3 About medical examination certificate
Q.3-1 Can I get a medical examination certificate soon?
Medical examination certificates are scheduled to be issued about 3 to 4 weeks after the checkup. If you want toget it earlier, please take a checkup as on an earlier date as possible.
Please refer to "Medical Examination Certificate for 2024" for a detailed issuance schedule.
Q.4 Other
Q.4-1 What should I do if I want to talk about things related to taking a checkup?
If you need special assistance (e.g., physical disability, mental disorder, chronic health condition, developmental
disorder, gender dysphoria and/or religious issue), please contact in advance the Support Section, Student Support
Division by e-mail one week before your preferred date or earlier.
Q.4-2 What should I do if there are any abnormalities in the checkup findings?
If you possibly need a secondary examination with a school doctor, the Center for Health Sciences andCounseling will contact you at a later date. In addition, those whose chest X-ray showed any findings that
require a further examination will not be issued a medical examination certificate via the on-campus issuancemachines. If you need a certificate, please contact a nearby Center for Health Sciences and Counseling(infirmaries) of your campus.
Q.4-3 I have not received a checkup.
If you forgot to take a checkup on your scheduled date, rebook another date during the checkup term. However,if the checkup term is over, you will not be able to receive a checkup this year, and you should visit an outsideclinic for obtaining a medical examination certificate.