BA00072S/04/EN/07.15
Product Version 1.07.xx
71293275

Products

SolutionsOperating Instructions

Fieldgate SFG500/SFM500
Operation as Asset Monitor

8
Power

PB DP

RS485

Run

PB ErrLAN 1

Failure

LAN 2
Reset

LAN 2

LAN 1

SFG500Services

Fieldgate SFG500/SFM500

Table of Contents
Revision History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Registered Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

1

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

1.1
1.2
1.3
1.4
1.5
1.6

Designated use . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation, commissioning and operation . . . . .
Operational safety . . . . . . . . . . . . . . . . . . . . . . . . . .
IT security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supplementary documentation . . . . . . . . . . . . . . .
Conventions and icons . . . . . . . . . . . . . . . . . . . . . .

2Function and System Design . . . . . . . . . 6

2.1
2.2

Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3Commissioning . . . . . . . . . . . . . . . . . . . . . 7

3.1
3.2

Preliminaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.2.1 Network Settings . . . . . . . . . . . . . . . . . . . . 8
3.2.2 Date and Time . . . . . . . . . . . . . . . . . . . . . . . 9
3.2.3 Tag and Location . . . . . . . . . . . . . . . . . . . 10
3.2.4 E-mail Settings . . . . . . . . . . . . . . . . . . . . . 11
3.2.5 Firmware Update . . . . . . . . . . . . . . . . . . . 14

4

Asset Monitor . . . . . . . . . . . . . . . . . . . . . 15

4.1

4.4

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1.1 PROFIBUS live list . . . . . . . . . . . . . . . . . . . 15
4.1.2 PROFIBUS Monitor . . . . . . . . . . . . . . . . . . 17
4.1.3 PROFIBUS Settings . . . . . . . . . . . . . . . . . . 18
4.1.4 Slave Settings . . . . . . . . . . . . . . . . . . . . . . 20
Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2.1 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.2.2 Asset Library . . . . . . . . . . . . . . . . . . . . . . . 26
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.3.1 Event Logging . . . . . . . . . . . . . . . . . . . . . . 30
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5

Trouble-Shooting . . . . . . . . . . . . . . . . . . 32

5.1
5.2

Faults indicated by Fieldgate SFG500 LEDs . . . 32
PROFIBUS communication faults . . . . . . . . . . . . 32

4.2
4.3

3
3
3
3
4
4

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Endress + Hauser

1Fieldgate SFG500/SFM500

Revision History
Product Manual
Changesversion1.01.xx BA00072S/04/EN/01.13 Original manual
1.02.xx BA00072S/04/EN/02.14 New function
Chapter 1
General1.03.xx BA00072S/04/EN/03.14 3.2.4 E-mail Settings
4.2 Assets
1.04.xx BA00072S/04/EN/04.14 4.2 Assets
1.05.xx BA00072S/04/EN/05.14 3.2.4 E-Mail setup
4.2 Assets
4.2.2 Asset library
1.06.xx
1.07.xx

BA00072S/04/EN/06.15 4.2 Assets
4.2.2 Asset library
BA00072S/04/EN/07.15 3.1 Preliminaries
3.2.1 Network Settings
3.2.2 Date and Time3.2.3 Tag and Location
3.2.4 E-Mail Settings
3.2.5 Firmware Update
4.1.1 PROFIBUS live list
4.3.1 Event Logging

Remarks

Support of HART Remote IO
New, IT security
Screenshots and texts updated
Options for e-mail messaging
Grid view
Additionally supported HART Remote IOs
Additionally supported HART Remote IOs
Import, export, update of asset libraries and GSD
files
Additionally supported HART Remote IOs
Filter Asset Library, Print Asset Descriptions
Screenshots updated
Screenshots and texts updated
Screenshots and texts updated
Screenshots updated
Screenshots and texts updated
Screenshots updated
Screenshots and texts updated
Screenshots and texts updated

Registered Trademarks
PROFIBUS®
Registered trademark of the PROFIBUS User Organisation, Karlsruhe Germany.
MODBUS®
Registered trademark of MODBUS IDA, Hopkinton, MA, USA.
Microsoft®, Windows®, Windows 2000®, Windows XP®, Windows 2003 Server®, Windows2008 Server®,Windows 7®, Windows Vista® and the Microsoft logo are registeredtrademarks of the Microsoft Corporation.
Acrobat Reader® is a registered trade mark of the Adobe Systems Incorporated.
All other brand and product names are trademarks or registered trademarks of thecompanies and organizations in question

2

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Fieldgate SFG500/SFM500

Safety1

Safety1.1

Designated use

Fieldgate SFG500 is a system component that provides an independent access route to a
PROFIBUS network. It may be used in a variety of applications that are supported by specificoperating modes. The operating modes are determined by an optional memory card
(Fieldgate Module SFM500).
With Fieldgate Module "Asset Monitor", Fieldgate SFG500 listens to PROFIBUS traffic andpresents the results in its web server. The user is able to check the status of devices according
to Namur NE 107. Events on the network can also be logged, and e-mails sent if particularconditions are met. Apart from setting PROFIBUS device addresses, Asset Monitor cannot be
used to configure devices. In this case Fieldgate SFG500 must be used together withFieldCare as described in Operating Instructions BA00071S/04/EN.

1.2

Installation, commissioning and operation

Fieldgate SFG500 has been designed to operate safely in accordance with current technicalsafety and EU directives. Field devices, links, junction boxes, cables and other hardware usedin conjunction with the Fieldgate SFG500 module must also be designed to operate safely inaccordance with current technical safety and EU directives.
If devices are installed incorrectly or used for applications for which they are not intended,or if the Fieldgate SFG500 module is not configured correctly, it is possible that dangers may
arise. For this reason, the system must be installed, connected, configured, operated andmaintained according to the instructions in this and the associated manuals: personnel must
be authorised and suitably qualified.

1.3

Operational safety

When using Fieldgate SFG500 as an Asset Monitor, the instructions in Chapter 1.3 ofBA0070S/04/EN, Fieldgate SFG500: Installation and Commissioning, shall be observed.

1.4

IT security

We only provide a warranty if the device is installed and used as described in the Operating
Instructions. The device is equipped with security mechanisms to protect it against any
inadvertent changes to the device settings.
IT security measures in line with operators' security standards and designed to provide
additional protection for the device and device data transfer must be implemented by theoperators themselves.

Endress + Hauser

3

Safety

Fieldgate SFG500/SFM500

1.5

Supplementary documentation

Table 1-1 indicates the documents, planned and realized, containing safety relevant
information, installation, commissioning and operating instructions for Fieldgate SFG500
and its web server.
The manual PROFIBUS guidelines contains information on how to design and install a
PROFIBUS network, in particular on how to ground the network in order to avoid
electromagnetic interference on the bus.
All documentation available at the time of release is included on the Fieldgate SFG500 CDROM and can be installed by default in Start=>Programs=>Endress+Hauser=Fieldgate
SFG500=>Manuals from it.
Tab. 1-1: Fieldgate SFG500 Documentation
Description
Document type
Fieldgate SFG500; Installation and Commissioning Operating manual
Fieldgate SFG500; Operation as Access Point
Operating manual
Fieldgate SFG500; Operation as Asset Monitor
Operating manual
Fieldgate SFG500; Operation as Process Monitor Operating manual
Fieldgate SFG500; Getting Started
Operating manual
PROFIBUS Guidelines
Operating manual

1.6

Designation
BA00070S/04/EN
BA00071S/04/EN
BA00072S/04/EN
BA00074S/04/EN
BA00073S/04/A2
BA00034S/04/EN

Order No.
71293271
71293273
71293275–
71293265
56004242

Conventions and icons

In order to highlight safety relevant or alternative operating procedures in the manual, thefollowing conventions have been used, each indicated by a corresponding icon in the margin.
Safety conventions

Icon

Meaning
DANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result
in serious or fatal injury.
WARNING!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result
in serious or fatal injury.
CAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can resultin minor or medium injury.
NOTE!
This symbol contains information on procedures and other facts which do not result inpersonal injury.

Explosion protection

Icon

Meaning
Device certified for use in explosion hazardous area
If the device has this symbol embossed on its name plate it can be installed in an explosion
hazardous area in accordance with the specifications in the certificate or in a safe area
Explosion hazardous area
Symbol used in drawings to indicate explosion hazardous areas. Devices located in and wiring
entering areas with the designation “explosion hazardous areas” must conform with the stated typeof protection
Safe area (non-explosion hazardous area)
Symbol used in drawings to indicate, if necessary, non-explosion hazardous areas. Devices locatedin safe areas still require a certificate if their outputs run into explosion hazardous areas

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Fieldgate SFG500/SFM500

Electrical symbols

SafetyIcon

Meaning
Direct voltage
A terminal to which or from which a direct current or voltage may be applied or supplied
Alternating voltage
A terminal to which or from which an alternating (sine-wave) current or voltage may be applied or
supplied
Grounded terminal (FE)A grounded terminal, which as far as the operator is concerned, is already grounded by means of anearth grounding system
Protective grounding (earth) terminal
A terminal which must be connected to earth ground prior to making any other connection to theequipment
Signal ground (GND)
A terminal on to which the shield of a signal cable can be connected
Equipotential connection (earth bonding)
A connection made to the plant grounding system which may be of type e.g. neutral star or
equipotential line according to national or company practiceElectrostatic discharge
A terminal or location at which an electrostatic discharge might cause damage to the module
circuitry

Endress + Hauser

5

Function and System Design

Fieldgate SFG500/SFM500

2Function and System Design

2.1

Function

The Asset Monitor functionality of Fieldgate SFG500 is obtained when a Fieldgate Module
SFM500 with corresponding software is inserted in its memory card slot. In Asset Monitor
mode, Fieldgate uses its parallel path to a PROFIBUS DP network to monitor traffic, build up
a list of the bus participants and to monitor bus events. It offers the following functions:• Live list of all device on the bus with status information to Namur NE 107• Audit trail of device events with type of event and time stamp• E-mail notification of device events
When Fieldgate SFG500 is operating in Asset Monitoring mode, it can still be used together
with FieldCare. The additional functions are presented in the "Embedded Web Server" featureof the SFG500 DTM, see Operation Instructions BA00071S/04/EN, Fieldgate SFG500:
Operation as Access Point.

2.2

System design

Fig. 2.1 shows Fieldgate SFG500 operating as an Asset Monitor in a PROFIBUS network.
Web-Browser

LAN 1 (Ethernet)

PLC/
DCS

PB Master Class 1

Control Network

SFG500

SFG500Listener
PB MS 2

Listener
PB MS 2

N<255

PROFIBUS DP (Segment n)

HART(point-to-point)

PROFIBUS PA

Additional
PB Master Class 1(optional)

PA Slave
PA Slave
PA Slave

DP/PA Link
Ex-version(opaque)

PROFIBUS PA

DP/PA Coupler
Ex-version(transparent)

HART master

DP RIO(HART Connectivity)

DP Slave(PA profile)

PB Master Class 2(visitor)

PLC/
DCS

PB Master Class 1

PROFIBUS DP (Segment 1)

PA Slave

PA Slave
PA Slave
PA Slave
PA Slave

Fig. 2-1: System architecture for Fieldgate SFG500 operating as an asset monitor

The control network comprises one or more PLCs or DCSs and one or more PROFIBUS DP
segments. Connected to the PROFIBUS DP segment are PROFIBUS DP slaves, Remote I/Os
and segment couplers or links. Through its Ethernet port (LAN1), Fieldgate SFG500 allows
a Web browser access to the information it has collected. If there is more than one segmentin the PROFIBUS DP network, a separate Fieldgate SFG500 is required for each.

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Fieldgate SFG500/SFM500

Commissioning

3

Commissioning

NOTE!
• This section describes the steps to physically commission Fieldgate SFG500 for use as a
asset monitor only.
• General commissioning for use is described in BA00070S/04/EN, Fieldgate SFG500:
Installation and Commissioning, commissioning for other modes in the associatedmanual, see Chapter 1.4.
• The manual assumes that the Fieldgate battery has been inserted and the network is up
and running.

3.1

Preliminaries

Install and commission Fieldgate SFG500 as described in Operating Instructions
BA00070/04/EN, Fieldgate SFG500: Installation and Commissioning.
1. Install/wire up Fieldgate SFG500 as described in Chapters 4/5 of the above manual
2. Commission Fieldgate SFG500 as described in Chapter 7.2 of the above manual– Ensure that Fieldgate Module SFM500 is correctly inserted into the card slot
3. Connect the laptop to the LAN2 port of Fieldgate SFG500– If appropriate disable the proxy server used by your internet browser as describedin Chapter 7.1.2 of the above manual– Connect to Fieldgate using the address 192.168.253.1– Change the address of the LAN1 port of Fieldgate SFG500 to the one you require
4. Complete the commissioning of Fieldgate as described in Chapter 7.2.5 to 7.2.7.
5. When commissioning is complete, Fieldgate SFG500 can be accessed thorough its LAN1
using the address set up in Step 3

6. On the start page, press Login in the top right hand corner to disable write protection:– Enter a User Name (default = admin) and Password (default = admin)– Write protection remains disabled until Logout is pressed or the Web browser
is closed

7. You can now commission the asset monitor

Endress + Hauser

7

Commissioning

Fieldgate SFG500/SFM500

3.2
3.2.1

Settings
Network Settings

NOTE!
• If you have commissioned Fieldgate SFG500 in accordance with Operating Instructions
BA00070S/04/EN, Fieldgate SFG500: Installation and Commissioning, the IP address of
the LAN1 will be already set.
For all operating modes, the IP address of LAN1 must be set to one reachable by the othersystem components
1. Open the Settings menu by clicking on the Settings tab of the Web Server– Select Network Settings

2. Enter the desired IP Address, Network Mask and Default Gateway– Press Apply to apply the changes to Fieldgate SFG500
Network Setting
parameters

8

Parameter
IP Address LAN1
Network Mask
Default Gateway
Preferred DNS
Alternative DNS
ButtonApply

Description
IP address to be used for Fieldgate SFG500 LAN1 port
IP address of the sub network in which the Fieldgate is integrated
IP address of the default gateway of the sub network in which the Fieldgate is integrated
IP address of the preferred name server
IP address of the alternative name server
Press to apply the changes to Fieldgate SFG500

Endress + Hauser

Fieldgate SFG500/SFM500

Commissioning

3.2.2

Date and TimeNOTE!
• If you have commissioned Fieldgate SFG500 in accordance with Operating Instructions
BA00070S/04/EN, Fieldgate SFG500: Installation and Commissioning, the time and date
will be already set.
• It is recommended to initially adjust the system time manually, e.g. via implementationof PC settings. Subsequently activate the automatic time synchronization.
The date and time stored in the Fieldgate can also be changed in the Settings tab
1. Open the Settings menu by clicking on the Settings tab of the Web Server– Select Date and Time

2. Either in Quick Setup, press Apply to apply the settings of the connected computer toFieldgate SFG500 orin Advanced Setup, enter a Time, Date and Timezone and press Apply to apply thechanges to Fieldgate SFG500
Date and Time parameters

Parameter
Quick Setup
Apply
Advanced Setup
Date

Description
Press Apply to apply the settings of the connected computer to Fieldgate SFG500
Enter the date in the format dd/mm/yyyy– The icon next to the entry field opens a calendar from which a date can be selected witha double click
Enter the current time
Enter the time zone in which the Fieldgate is locatedTime
Timezone
Button
Apply
Press to apply the changes to Fieldgate SFG500
Extended Configuration
Time synchronization Activation/Deactivation of the time synchronization service
Preferred NTP
IP address of the preferred time server
Alternative NTP
IP address of the alternative time serverEndress + Hauser

9Commissioning

Fieldgate SFG500/SFM500

3.2.3

Tag and Location

Tag and Location displays the Fieldgate Device Tag and allows user information on its
location etc. to be stored in the Fieldgate
1. Open the Settings menu by clicking on the Settings tab of the Web Server– Select Tag and Location

2. Enter a Fieldgate Location, Contact and Description as required
3. Press Apply to apply the changes to Fieldgate SFG500
Tag and Location
parameters

10

Parameter
Description
SFG500 Identification
Device tag
Displays the Device Tag stored in Fieldgate SFG500
Additional Information
Location
User information on the location of the Fieldgate
Note!
The following characters are permitted for the Fieldgate identification (= name of
Fieldgate).
– Letters "a " ... "z " and "A " ... "Z " (without taking case into account)– Numbers "0 " ... "9 "– Special characters e.g ". " (= period) and "– " (= minus), but not as the first characterAll other characters are not permitted. These include German umlauts, symbols such as "&"etc.
Contact
User data on the person responsible for Fieldgate SFG500, e.g. name, e-mail address
Description
User description of the Fieldgate SFG500, e.g. position in network
Button
Apply
Press to apply the changes to Fieldgate SFG500

Endress + Hauser

Fieldgate SFG500/SFM500

Commissioning

3.2.4

E-mail Settings

E-mail Settings allows setting the messaging services for device and bus incidences.
1. Open the Settings menu by clicking on the Settings tab of the Web Server– Select E-mail Settings

2. Enter the data for E-mail service.

Parameter
E-mail service On/Off
E-mail trigger

2.1

Options for time based e-mail messaging

Parameter
E-Mail Interval
Check E-Mail On/Off
E-Mail Check interval

Endress + Hauser

Description
Choose if e-mails are to be sent
Specify when an E-mail is to be sent
time based: E-mail is sent at a defined time
event based: E-mail is sent at a defined event

Description
Specify the interval for E-mails to be sent. The input is optionally in minutes,
hours or days.
Choose if a Check E-Mail should be sent in case of no event triggering Emails at
defined intervals.
See in which intervals a Check E-mail is sent. The interval depends on the interval
defined, but is never less than one day.

11

Commissioning

Fieldgate SFG500/SFM500

2.2

Options for event based E-Mail messaging

Parameter
EventFilter
Check E-Mail On/Off
E-Mail Check interval

Description
Define events triggering the dispatch of E-Mails
Choose if a Check E-Mail should be sent in case of no event triggering E-mails at
defined intervals
See in which intervals a Check E-mail is sent. The interval depends on the interval
defined, but is never less than one day

3. Enter the SMTP Server Settings and the E-mail addresses and subject, see below

4. Press Apply to apply the changes to Fieldgate SFG500
5. Press Send testmail to check whether the settings are correct– If necessary change the settings and confirm with Apply

E-mail Setting parameters

Parameter
STMP Server Settings
Address
Port

12

Description
Enter the e-mail server url or the IP address of the SMTP server (e-mail server)
hereEnter the number of the port used to access the e-mail serverEndress + Hauser

Fieldgate SFG500/SFM500

Commissioning

Parameter
Authentication
User Name

Description
Check the box if authentication is required by your e-mail server
If authentication is required for the specified SMTP Gateway, enter the user namehere:
– Leave blank if no authentication is requested or no SMTP Gateway is used
Password
If authentication is required for the specified SMTP Gateway, enter the password
here:– Leave blank if no authentication is requested or no SMTP Gateway is used
E-mail addresses and subject
SenderEnter the sender address of the Fieldgate here, e.g. fieldgate@company.com.
With some providers, the e-mail address of the account holder must be specified as
the sender address. No mails will be accepted from other sender addresses.
Where the sender address is freely selectable, choose a serious address to avoid
trouble with spam filters.
Recipient 1 .. Recipient 5
Enter the recipients of the mail here, e.g. name@company.com
Subject
Enter the subject which will appear in the subject box of the e-mailButton
Apply
Press to apply the changes to Fieldgate SFG500
Send testmail
Press to send a mail to all recipients in order to test the setup

Endress + Hauser

13Commissioning

Fieldgate SFG500/SFM500

3.2.5

Firmware Update

The latest firmware version can be supplied as a file must be downloaded through the Webbrowser as follows.
1. Open the Settings menu by clicking on the Settings tab of the Web Server– Select Firmware Update.

2. Press Browse and navigate to the folder where the firmware file has been saved– Select the file then press Open to place it in the entry field.
3. Press Start to download the firmware to Fieldgate SFG500.
4. After download Fieldgate SFG500 will automatically shut down and reboot with the
new firmware.

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Fieldgate SFG500/SFM500

Asset Monitor

4

Asset Monitor

4.1

Network

4.1.1

PROFIBUS live list

The PROFIBUS live list shows all devices that can be seen by the selected Fieldgate SFG500
when it is listening to the bus. If the listener was active during the initialization of the slaves,the slave ID is shown.
Grid View

1. Open the Network menu by clicking on the Network tab.
2. Click on PROFIBUS live list
– The SFG500 PROFIBUS Live List window opens:

3. The various elements have the following significance:
Element
Overview table

Meaning
Indicates the number of devices on the bus, together with their type and status• Green: Device in cyclic data exchange, status OK• Yellow: Device in cyclic data exchange, has diagnostic message• Orange: Device failed to enter into cyclic data exchange• Grey: Device is present, but not in cyclic data exchange• Blue: Fieldgate SFG500
Shows the connected devices in a list viewShows the connected devices in a table view

Scanning stateLive list matrix

Endress + Hauser

Shows the number of devices the extended information (tag, diagnosis, etc.) has beenread from. If all devices have been scanned "scanning completed" will be displayed. Incase of connecting new devices later on, only these additional devices will be displayedin the scanning state.
Indicates the type and PROFIBUS address of the slave• Mxxx: master with PROFIBUS address xxx• Syyy: slave with PROFIBUS address yyy• Colour code: as in overview

15Asset Monitor

List View

Fieldgate SFG500/SFM500

4. Click the button List View to display a list of connected devices– Click on a device to show its details– Click the button Table View to return to the view above

5. The various elements have the following significance:
Element
Overview table

Meaning
Indicates the number of devices on the bus, together with their type and status• Green: Device in cyclic data exchange, status OK• Yellow: Device in cyclic data exchange, has diagnostic message• Orange: Device failed to enter into cyclic data exchange• Grey: Device is present, but not in cyclic data exchange• Blue: Fieldgate SFG500
Shows the connected devices in a list viewShows the connected devices in a table view

Live list
Slave
Ident
Device Type
Serial No.
Tag
Status

Details of Slave
Vendor
HW Revision
SW Revision

16

Slave ID in PROFIBUS live list (Saaa, aaa = PROFIBUS address)
PROFIBUS identification code for slave device type
Manufacturer’s device type identification
Manufacturer’s serial number of the slave
Tag No. of the slave
Status• OK: No events since last restart of live list
• DIAG: Device has issued a diagnostic message since last restart of live list
• FAIL: Device has failed since last restart of live list
Manufacturer or vendor of the selected slave
Hardware revision of the selected slave
Software revision of the selected slave

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Fieldgate SFG500/SFM500

Asset Monitor

4.1.2

PROFIBUS Monitor

1. Open the Network menu by clicking on the Network tab
2. Click on PROFIBUS Monitor– The PROFIBUS Monitor window opens:

3. The parameters have the following significance:
Parameter
RestartDiagnostic table
Slave
Ident
StatusInit
Diag
Last Diagnosis Time
Details of Slave
Parameter String
Config String
Last Diagnosis

Endress + Hauser

Meaning
Restarts the PROFIBUS Monitor

PROFIBUS identification code for slave device type
Status• OK: No events since last restart of monitor• DIAG: Device has issued a diagnostic message since last restart of monitor• FAIL: Device has failed since last restart of monitor
Indicates the number of device initializations since the last restart of monitor
Indicates the number of diagnostic messages since the last restart of monitor
Indicates the time of the last diagnostic message issued by the device– If there has been no message, the time of the last monitor restart is shown
Parameter string of selected slave (shown only after an initialization)
Configuration string of selected slave (shown only after an initialization)
Diagnosis string of selected slave (shown only after an diagnostic message)

17

Asset Monitor

Fieldgate SFG500/SFM500

4.1.3

PROFIBUS Settings

NOTE!
• The set up of Fieldgate SFG500 is described in Chapter 7.2.7 of Operating Instructions
BA00070S/04/EN, Fieldgate SFG500 Installation and Commissioning
The PROFIBUS settings list shows the detected baudrate, the PROFIBUS address of theselected Fieldgate and detected bus parameters used by the Class 1 master. The window canbe used to change the bus parameters, however, it is important to note that all the PROFIBUS
DP devices, including couplers and links, connected to a particular network must have thesame communication settings
1. Open the Network menu by clicking on the Network tab
2. Click on PROFIBUS Settings– The SFG500 PROFIBUS Settings window opens:

3. The parameters have the following significance:
Parameter
Configuration Mode
Auto Mode

Manual Mode

Baudrate
Baudrate

18

Description
Fieldgate SFG500 detects the PROFIBUS parameters and sets its own address– The detected PROFIBUS parameters are displayed– Overwriting is disabled
Writing is enabled and the user can set the PROFIBUS parameters– Fieldgate must use the same parameters as all other PROFIBUS equipment
otherwise communication will fail
– A return to manual mode will cause all changes to be lost and Fieldgate willdetect the PROFIBUS parameter and set its own address
Indicates the baudrate detected by Fieldgate SFG500• To change the baudrate:– Select Manual mode
– Select a new baudrate from the pull-down menu and press Apply– If the baudrate is in conflict with the one used by the master, a message
appears– Selecting Auto mode will cause all changes to be lost

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Fieldgate SFG500/SFM500

Asset Monitor

Parameter
Address Parameters
Station Address

Highest Station Address
Timing Parameters
Slot Time

Min. Station Delay Time

Max. Station Delay Time

Quiet Time
Setup Time
Token Rotation Time

Gap Update Factor

Max Retries Limit
ButtonApplyEndress + Hauser

Description
Fieldgate SFG500 PROFIBUS DP address (Master Class 2) that it has assigned
automatically to itself after listening to the bus• To force a new address (0 – 126):– Select Manual mode
– Enter a new unoccupied address press Apply– Selecting Auto mode will cause all changes to be lost
Indicates the address range that is scanned for token passing
Monitoring time – 'Wait for receipt' – of the senders (Requestor) of telegram forthe acknowledgement of the recipient (Responder). After expiration, a retry occurs
in accordance with the value of 'Max. telegram retries'.
Shortest time period that must elapse before a remote recipient (Responder) may
send an acknowledgement of a received query telegram.
The shortest time period between receipt of the last Bit of a telegram to thesending of the first Bit of a following telegram.
Longest time period that must elapse before a Sender (Requestor) may send afurther query telegram.
Greatest time period between receipt of the last Bit of a telegram to the sending of
the first Bit of a following telegram.
The Sender (Requestor, Master) must wait at least for this time period after thesending of an unacknowledged telegram (e.g. Broadcast only) before a newtelegram is sent.
Time delay that occurs for modulators (Modulator-trip time) and Repeaters(Repeater-switch time) for the change over from sending to receiving.
Minimum period "reaction time" between the receipt of an acknowledgement to thesending of a new query telegram (Reaction) by the Sender (Requestor).
Pre-set nominal Token cycling time within which the Sender authorization (Token)
will cycle around the ring. How much time the Master still has available for sending
data telegrams to the Slaves is dependent on the difference between the nominal
and the actual token cycling time.
Factor for determining after how many Token cycles an added participant is
accepted into the Token ring. After expiry of the time period G*TTR, the Station
searches to see whether a further participant wishes to be accepted into the logicalring.
Number of times the Fieldgate will try to establish communication with a device
before it flags it as faulty
Applies any changes to Fieldgate SFG500

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Fieldgate SFG500/SFM500

4.1.4

Slave Settings

NOTE!
• For a fully operational system, an address change may result in a host application "losing"the device concerned. In this case, the application must be reconfigured with the new
address to ensure that it functions correctly.
Slave Settings allows the user to change the address of the selected PROFIBUS device,e.g. during commissioning of the network.
1. Open the Network menu by clicking on the Network tab
2. Click on Slave Settings– The PROFIBUS slave settings window opens:

3. Select the address of the device whose address must be changed from the Current
Address drop-down menu
4. Select the address the device should be given in the New Address drop-down menu
5. Press Apply to write the change of address to the device– Pressing Cancel will discard all changes and leave the device with its old address– A possible reason for a failure to change an address is that the device is locked

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Asset Monitor

4.2

Assets

4.2.1

StatusAsset Status List displays the current status of the PROFIBUS devices on the bus segment
connected to Fieldgate SFG500. The status is categorized according to NAMUR NE 107.
1. Open the Asset menu by clicking on the Asset tab
2. Click on Asset Status List
– The Asset Status List window opens

3. The various elements have the following significance:
Element
Meaning
Overview table
Indicates the number of devices in the various NAMUR NE 107 categories
NAMUR NE 107 symbols •: Status OK•: Failure - device has failed•: Check Function - device is being checked, e.g. in simulation mode•
: Out of Specification - the current value output by the device is beyond its
configured limits•: Maintenance Required - the device requires maintenance, e.g. cleaning in
the case of build-up on a Liquiphant limit switch•: Not OK, Unknown - the device has a diagnostic message which cannot be
categorized to NAMUR NE 107 as the required information is not in the libraryShows the connected devices in a list viewShows the connected devices in a table view

Live list matrix

Endress + Hauser

Indicates the type and PROFIBUS address of the slave• Mxxx: master with PROFIBUS address xxx• Syyy: slave with PROFIBUS address yyy• Colour code and symbols: as in overview and NAMUR NE 107 symbols
If a supported HART Remote IO is connected to an address, the subordinate live list ofdevices behind the Remote IO can be opened via the button Open Sub Live List.
Currently the following Remote IOs are supported• Siemens ET200M• Siemens ET200iSP• Turck excom• Siemens DP/PA Link
• ABB S900
• Stahl IS1/IS1+

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List View

Fieldgate SFG500/SFM500

1. Click the button List View to display a list of connected devices– Click on a device to show its details– Click the button Table View to return to the view above

2. The various elements have the following significance:
Element
Overview table

Meaning
Indicates the number of devices in the various NAMUR NE 107 categories
Shows the connected devices in a list viewShows the connected devices in a table view

Live list
Slave
NE107

Tag
Device Type
Vendor
Ident
Details of Slave
Device Status

22

Slave ID in PROFIBUS live list (Saaa, aaa = PROFIBUS address)•: Status OK•: Failure - device has failed•: Check Function - device is being checked, e.g. in simulation mode•
: Out of Specification - the current value output by the device is beyond its
configured limits•: Maintenance Required - the device requires maintenance, e.g. cleaning in
the case of build-up on a Liquiphant limit switch•: Not OK, Unknown - the device has a diagnostic message which cannot be
categorized to NAMUR NE 107 as the required information is not in the library
Tag No. of the slave
Manufacturer’s device type identification
Manufacturer’s serial number of the slave
PROFIBUS identification code for slave device type
Detailed diagnostic message of device according to NAMUR NE107

Endress + Hauser

Fieldgate SFG500/SFM500

Open Sub Live List

Asset Monitor

1. Click the button Open Sub Live List, to view the subordinate live list.
– List View.

2. The various elements have the following significance:
Element
Overview table

Meaning
Indicates the number of devices in the various NAMUR NE 107 categories
Back to overview: Returns to the superordinate list resp. table viewShows the connected devices in a list view

Grid view: Shows the connected devices in a grid table(only Siemens DP/PA Link)
Shows the connected devices as module

Live List
Slave
NAMUR NE 107 Symbole

Tag
Device Type
Vendor
Ident
Details of Slave
Device Status

Endress + Hauser

RIO address of the relevant device connected•: Status OK•: Failure - device has failed•: Check Function - device is being checked, e.g. in simulation mode•
: Out of Specification - the current value output by the device is beyond its
configured limits•: Maintenance Required - the device requires maintenance, e.g. cleaning in
the case of build-up on a Liquiphant limit switch•: Not OK, Unknown - the device has a diagnostic message which cannot be
categorized to NAMUR NE 107 as the required information is not in thelibrary
Tag No. of the slave
Manufacturer’s device type identification
Manufacturer’s serial number of the slave
PROFIBUS identification code for slave device type
Detailed diagnostic message of device according to NAMUR NE107

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Asset Monitor

Open Sub Live List

Fieldgate SFG500/SFM500

1. Click the button Module, to view the subordinate live list as module.
– Module View.

This view shows the usually modular composition of a Remote IO. The supported HART
modules are depicted in the corresponding slots. A module with connected HART device iscolor marked in the relevant channel.
The following color states are possible:– Green: device is in cyclic data exchange; status OK.
– Yellow: device is in cyclic data exchange; diagnostic message pending.
– Orange: device could not join cyclic data exchange.
– White: no device connected.
Additionally the device condition per channel is shown as NAMUR NE 107 symbol:

NAMUR NE 107 Symbole

•
•
•
•
•
•

24

: Status OK: Failure - device has failed: Check Function - device is being checked, e.g. in simulation mode
: Out of Specification - the current value output by the device is beyond its
configured limits: Maintenance Required - the device requires maintenance, e.g. cleaning in
the case of build-up on a Liquiphant limit switch: Not OK, Unknown - the device has a diagnostic message which cannot be
categorized to NAMUR NE 107 as the required information is not in thelibrary

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Fieldgate SFG500/SFM500

Open Sub Live List

Asset Monitor

2. Siemens DP/PA Link: Click the button Grid View, to changeover to grid table.
– Grid View.

The table comprises all devices behind the Siemens DP/PA Link chosen. Depening on thelink conguration it is possible it shows up itself. The details of the individual parameters areto be found in the table for the Asset Status Grid.
Additionally the device condition per slave is shown as NAMUR NE 107 symbol:

NAMUR NE 107 Symbole

•
•
•
•
•
•

Endress + Hauser: Status OK: Failure - device has failed: Check Function - device is being checked, e.g. in simulation mode
: Out of Specification - the current value output by the device is beyond its
configured limits: Maintenance Required - the device requires maintenance, e.g. cleaning in
the case of build-up on a Liquiphant limit switch: Not OK, Unknown - the device has a diagnostic message which cannot be
categorized to NAMUR NE 107 as the required information is not in thelibrary25

Asset Monitor

Fieldgate SFG500/SFM500

4.2.2

Asset Library

Asset Library displays a list of the devices that are stored in the library and which have
NAMUR NE 107 capabilities.
1. Open the Asset menu by clicking on the Asset tab
2. Click Asset Library– The content of the relevant library will be displayed as a list.

3. Use the drop-down menu to select either the PROFIBUS or the HART library view.
4. The various elements have the following significance:
Element

Meaning
Update Asset Library:
Uploads a library file to the Fieldgate SFG500
Export Asset Library:
Exports a library file from the Fieldgate SFG500
Import GSD:
Imports a GSD file with additional NAMUR NE107 information
Filter Asset Library:
Filters asset descriptions to vendor or device type
Edit Asset Description:
Allows an existing asset description to be editedPrint Asset Descriptions:
Prints individual asset descriptions

VendorDevice Type
Ident
Version26

Indicates the manufacturer of the device
Manufacturer’s device type identification
PROFIBUS identification code for slave device type
Version of the asset description

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Fieldgate SFG500/SFM500

Asset Monitor

Update Asset Library
The asset library comprises a list of devices that can present diagnosis information inaccordance with NAMUR NE 107. Every new version of Fieldgate Asset Monitor
automatically contains the latest library. For projects that contain third-party devices, e.g.
valves, Endress+Hauser provides a library file which can be uploaded to Fieldgate SFG500
using the Web server as described in the following. The same procedure is used for uploading
a library file that has been previously exported from another Fieldgate SFG500.
1. Click on the Update Asset Library icon.

2. Click on Browse ... and navigate to the folder in which the library file is to be found– Select the file and click on Open.
3. Click on Update.
– The selected file is uploaded to Fieldgate SFG500.
NOTE!
• After the file has been uploaded, the Web server must be restarted.

Export Asset Library
In order to copy edited library contents from one Fieldgate SFG500 to another, a library canbe exported.
1. Click on the Export Asset Library icon.
– Select the folder in which the file is to be save.
2. Click on OK.
– The library is saved.

Import GSD
In order to add new PROFIBUS devices to a library, GSD files can be uploaded by using the"Import GSD" function. The information is transferred from the GSD file to the library.
1. Click on the Import GSD icon.
2. Click on Browse ... and navigate to the folder in which the library file is to be found.
– Select the file and click on Open.
3. Click on Start Import.
– The selected GSD file is uploaded to Fieldgate SFG500.
NOTE!
• After the file has been uploaded, the Web server must be restarted.

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Fieldgate SFG500/SFM500

Filter Asset Library
Asset descriptions can be filtered to vendor or device type.
1. Click on Vendor or Device type.

2. Type the vendor or device type into the description field to be filtered and click on
Filter Asset Library.
– Filtered list will appear.

NOTE!
• To reset the filter, click Filter Asset Library.

Edit Asset Descriptions
Existing asset descriptions can be changed using the editor function.
1. Select the file to be edited from the list and click on the Edit Asset Description icon.
– The editor opens and displays the contents of the selected asset description.
2. Make the desired changes.
3. Click on Update.
– The changes are saved.
NOTE!
• After the asset descriptions have been edited, the Web server must be restarted.

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Asset Monitor

Print Asset Descriptions
Prints existing asset descriptions.
1. From the list, choose the file to be printed and click Print Asset Descriptions.
– A new window opens and shows the content of the selected asset description.
– The print dialog opens.
2. Choose a printer.
3. Click Print.
– The selected asset description will be printed.
– Close the window after printing.

Endress + Hauser

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Fieldgate SFG500/SFM500

4.3
4.3.1

EventsEvent Logging

Event logging keeps a record of all system and device events generated on the bus.
1. Open the Event menu by clicking on the Event tab– The Event Logging window opens

1. The various elements have the following significance:
Element
Start button
Stop button
Clear button
Refresh button

MeaningStarts the event logging
Stops the event logging
Deletes all logging events
Updates the web page with the latest logged events
The events logged can be exported into an Excel file.
NOTE!
– Depending on the number of events, the export may take some time.
– The exported Excel file format is supported from Excel 2007 (Windows) andExcel 2008 (Macintosh) by default. For older Excel versions (Microsoft Office
2003, Microsoft Office XP, Microsoft Office 2000) Microsoft offers a"compatibility pack" for download.

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Asset Monitor

4.4Information

The Information tab displays the information stored on the Electronic nameplate of
Fieldgate SFG500 and Fieldgate Module SFM500.
1. Open the Information by clicking on the Information tab– The Device Information window appears– Credits opens a list of all software components used in Asset Monitor

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31Trouble-Shooting

Fieldgate SFG500/SFM500

5

Trouble-Shooting

5.1

Faults indicated by Fieldgate SFG500 LEDs

1

2

3

4

5

LED indication
Power LED does not light

Cause/Remedy
No power• Check that power line is correctly wired• Check that the supply voltage corresponds to that on
the nameplate• Check that the power is switched on• If the supply voltage was too high, the internal fusehas blown– Return the Fieldgate SFG500 to Endress+Hauser
for repair
Failure LED lights or flashes
CPU has severe problem or device cannot boot• Switch power off, wait 30 s, then switch on again• If the failure LED lights again– Return the Fieldgate SFG500 to Endress+Hauser
for repair
PB Err LED lights
PROFIBUS network has malfunctioned• Check that the bus is terminated at both ends only
• Check that all master bus parameters are identical• Check that the bus has been correctly wired
RS485 LED is off, although the interface is wired
Wiring or link errorup• Check wiring• Check that the Modbus master is switched on
LAN1 or LAN2 LED is off, although the interface is Wiring or link error
wired up
• Check wiring• Check that the communication partner is switched on• Check that the IP address has been set properly:– LAN 1: Set as fixed address in network domain– LAN 2: Set to receive DHCP address

5.2
1

2

32

PROFIBUS communication faults

ProblemCause/Remedy
Fieldgate SFG500 cannot connect to PROFIBUS DP Wiring or link error
segment• Check that PROFIBUS DP segment is corrected
terminated (at both ends)• Check wiring• Check that the Station Address is not being used byanother participant• Check that all masters are operating with the samebus parameters– If necessary, adjust the token rotation time
A device does not appear in the live list
Communication error• Another device has the same address• The device is not powered up• Device does not support autosense of baudrate– Set correct baudrate• The device is connected to a link that is nottransparent– This is normal behaviour

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Fieldgate SFG500/SFM500

Endress + Hauser

Trouble-Shooting

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Trouble-Shooting

34

Fieldgate SFG500/SFM500

Endress + Hauser

Fieldgate SFG500/SFM500

Endress + Hauser

Trouble-Shooting

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Trouble-Shooting

Fieldgate SFG500/SFM500

Index
A

Asset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21, 26
Asset Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Asset Status List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

D

Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

EE-mail Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Event Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

F

Firmware Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

I

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

L

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

N

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15, 17–18, 20

P

PROFIBUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
PROFIBUS live list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
PROFIBUS Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
PROFIBUS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

S

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9, 11, 14
Settings tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Slave Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

T

Tag and Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

W

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

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