Pitney Bowes Inc. Multi-Year Accessibility Plan
Pitney Bowes Inc. (“Pitney Bowes” or “Company”) is committed to ensuring equal access and participation forpeople with disabilities. We are committed to treating people with disabilities in a way that allows them tomaintain their dignity and independence. We believe in integration, and we are committed to meeting the needs ofpeople with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility andmeeting our accessibility requirements under the law, including the Accessibility for Ontarians with Disabilities Act(AODA) and Ontario’s accessibility laws. This multi-year accessibility plan (“Plan”) focuses on our initiatives inrespect of the AODA’s Accessibility Standards including:❖❖❖❖❖❖Customer Service
Information and communications
Policies and training
Employment
Design of Public Spaces
Feedback

This Plan applies to Pitney Bowes and its related/allied forms as required by the AODA.
Customer Service
Pitney Bowes complies with the AODA Customer Service Standards in order to break down barriers thatprevent customers with disabilities from accessing the Company’s services. Such efforts include thefollowing:
Information and Communications
In accordance with the AODA’s Information and Communications Standards, Pitney Bowes has and willcontinue to:✓ Ensure internet websites and web content conform with Level AA of the World Wide Web
Consortium Contact Accessibility Guidelines (WCAG) 2.0✓ We currently are above the WCAG 2.0 benchmark for English and French regions.
✓ Ensure Pitney Bowes notifies the public and provides, upon request, accessible formats andsupport for people with disabilities in a timely manner and at no additional cost to others.
Policies and training
Pitney Bowes maintains and follows its Disability Accommodation Policy to ensure equal access andparticipation for people with disabilities. The Company understands that obligations under the AODA
and its accessibility standards do not substitute or limit its obligations under the HRC or obligations topeople with disabilities under any other law.
Pitney Bowes employees are instructed on their obligations to provide reasonable accommodations andassistance to individuals with disabilities, including customers, where needed to ensure participation andaccess. Updated training is planned for 2024. The Company is committed to excellence in serving andproviding goods, services or facilities to all customers including people with disabilities.

Pitney Bowes - Confidential

Employment
Pitney Bowes is committed to make every reasonable effort to ensure that no person is discriminatedagainst or denied employment opportunities or benefits for reasons contrary to the requirements ofapplicable human rights legislation. Pitney Bowes efforts include:••••

Notification of the Company’s commitment to provide reasonable accommodations;
Providing employees with alternate, accessible communication formats to supports the needs ofthose with disabilities;
Ensuring processes are in place and followed to support employee workplace accommodation
requests;
Policies and practices to ensure that Pitney Bowes will not discriminate against any qualified
employee or applicant with regard to any terms or conditions of employment because of adisability or perceived disability, so long as the individual can perform all of the essentialfunctions of the job with a reasonable accommodation.

Design of Public Spaces
As of January 1, 2024, Pitney Bowes does not have any plans for new construction or significant
redevelopment of its Ontario offices to which the Design of Public Spaces Standards of the Integrated
Accessibility Standards Regulation is applicable.
Feedback
For More Information
For more information on this accessibility plan, please contact at:
Marcela Otarola
Senior HR Advisor
Pitney Bowes Canada
905-219-3010
marcela.otarola@pb.com
This Plan is publicly posted at: Website and/or Social Media Addresses
Standard and accessible formats of this document are free on request from:Marcela Otarola
Senior HR Advisor
Pitney Bowes Canada
905-219-3010
marcela.otarola@pb.com

Pitney Bowes - Confidential