When it matters mostTrust the BSI Kitemark™

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Trust the Kitemark

What we do
We have all the expertise you need to get your product tomarket and clearly differentiate it in the global marketplace.
A BSI Kitemark gives a product immediate status – hard earned through rigorous tests at a BSI centre of
excellence, combined with ongoing auditing and Factory Production Control. In our testing laboratories,
we have the people and the processes to launch your product and give it the trusted recognition that will
open new markets and opportunities time and again. Beyond CE marking. And beyond your expectations.
We’re famous for testing without compromise and delivering without question.

Expertise and rigorous processes

The BSI Kitemark was first registered in 1903. It is the oldest andmost recognized trust mark today. The power of the BSI Kitemark
comes with over 100 years’ expertise behind it. It’s a heritage thatderives from extensive experience of working with businesses
around the world. So when trust matters most, you can rely on us whether you are developing new products, seeking to achieve legal
compliance or venturing into new markets.
Our stringent processes reflect the fact that we are the only
company that can help you gain the prestigious BSI Kitemark –an instantly recognizable symbol of quality, safety and trust
since 1903.

“BSI has a very strong, global reputation as aquality provider of recognised industry marks.
It was this, coupled with the professionalism andcan-do approach, that led us to choose BSI as ourcertification body.”

Our centre of excellence has brand new client meeting rooms rightnext to the testing labs. So let us know if you’d like to come and see
your products being tested. You can see how we take your products
to their limits to evaluate how they perform when exposed
to extremes. For example, in our environmental laboratories,
typical tests include:• Vibration• Climatic cycling• Thermal shock• Mechanical shock• Corrosion• Solar exposure

On the following pages, we highlight some of what we do in ourfour main areas of product certification. But, remember, if you don’t
see your exact product type here, it doesn’t mean we can’t test it.
We’re always happy to help, whatever product you need testing.

CEO of UK Flood Barriers, Frank Kelly

For more information: 0845 076 5606 | product.certification@bsigroup.com

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How we can help you
Unquestionably, our people are our strength. Our test engineers
are some of the most experienced in their respected fields.
With in-depth knowledge and understanding of the testing andcertification process that is second to none, we can help you every
step of the way in your certification journey. You’ll find experts at all
our centres of excellence, ready to help you in the following areas:1

We support you, and work with you, every step of the testing andcertification journey. At BSI, we offer a full range of testing andcertification services including pre-assessment, gap analysis, batch
testing and full compliance testing.

2

3‘Development’‘Market access’‘Differentiation’

When you are developing
new products (NPD phase)

When you are ready to sell yourproducts and need market access

When you need todifferentiate your products

Our type testing can help you identify
what you need to do to make yourproduct fit to sell

We can help you gain CE marking
as well as other similar certification
marks to give you market access

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Get the BSI Kitemark - ongoing independentand impartial validation of quality, safety
and trust, only available from BSI

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Trust the Kitemark

When safety
matters most
Personal safety When lives depend on it, the safety andperformance of a product is critical. As a Notified Body,
we are trusted to test products to ensure they perform to
the very highest levels, rigorously testing to ensure optimal
performance and support continual product innovation.
We can help you meet the requirements of the PPE
Directive for CE marking and achieve the BSI Kitemark.
In our protective eyewear laboratory we test all
types of protective eyewear from work safety
glasses to goggles and welding masks, from
simple to complex PPE categories. This is justone of many tests where we can help you
to comply with the requirements of the
PPE Directive, both now and - should
requirements change - in the future.

To test protective
eyewear we fire a 6mm
ball bearing at up to 190
metres per second (425mph)
at a head form like this. This
helps a wearer’s eyes remain
protected in the mostdangerous
environments.

For more information: 0845 076 5606 | product.certification@bsigroup.com

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The carbon dioxide
content of inhaled air ismeasured precisely to help
the wearer breath safely
in the toughest
environments.

Continuous testing
to maintain quality
In our Total Inward Leakage (TIL) rig in the respiratory laboratory, themasks we test range from self-contained breathing apparatus wornin highly hazardous environments to disposable masks used in DIY.
But we don’t just test what’s needed now. We also look to the future.
For example, with the standards that PPE needs to comply withbecoming ever more exacting, our TIL rig already measures at thelevels required by the forthcoming ISO standards. This means that
we test your products to the most accurate levels possible not only
giving you confidence in the testing for your current requirements,
but also helping you with your testing requirements of tomorrow.
The BSI Kitemark can help customers easily identify productsthat they trust to protect them. Most equestrian headprotection is certified to the BSI Kitemark, with the PonyClub of Great Britain specifying it. This gives confidence thatmembers are protected and helps riders to easily select a
fit-for-purpose product. The BSI Kitemark is a simple andpowerful way to differentiate your PPE product from others.
At BSI, we have the facilities and world-class expertise to test awide range of fire detection and suppression products, and we workwith some of the leading manufacturers in this sector. We can help
you achieve CE marking for legal compliance, and BSI Kitemark
certification to help differentiate your products. Our comprehensive
testing covers industrial valves, fire extinguishers, fire hoses andfire hydrants in our fire suppression laboratory. As the needs ofthe market become more stringent, we don’t stand still. We have a
new BSI Kitemark for gaseous suppression systems and, as systemcompatibility becomes increasingly important, we can help you gobeyond CE marking with the BSI Kitemark for system compatibility.

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Products in personal safety we test include:• Control and indicating equipment• Electrical automatic control and delay panels• Heat detectors• Manual call points• Power supply equipment• Smoke alarm devices• Smoke detectors and sounders• Protective eyewear• Hearing protection• Respiratory protection• Helmets and head protection• Protective clothing• High visibility clothing

93% of UK adults
believe BSI Kitemark
products are safer.
GfK NOP stats from 2010

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Trust the Kitemark

When quality
matters most
Construction and fenestration We’ve helped
thousands of companies to achieve legal
compliance. As a Notified Body under the
EU Construction Products Regulation, we
can help you achieve CE marking on yourproducts. If you wish to really differentiate
your company and your products, we canhelp you go much further and achieve a BSI
Kitemark.

The pendulum impact
test makes sure toughened
and laminated glass breaks
safely, preventing serious
injuries such as lacerations
and piercing.

For more information: 0845 076 5606 | product.certification@bsigroup.com

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Our robot performs
endurance testing on
windows and doors for
up to 100,000 cycles
24 hours a day.

Comprehensive testing forconstruction products
From pipes to concrete and valves to ladders, we’re able to test andcertify most products. Our fenestration experience is second tonone and includes replacement locks, windows, doors and even theglass itself. Our BSI Kitemark and CE marking services also include
a wide range of glass related products such as safety glass, sealed
glass units and some vehicle glass.

Only certain windows, doors and locks that meet high standards
for security are accepted by the police security initiative; Secured
by Design. They have to be stringently tested to meet PAS 24, thespecification for enhanced security performance requirements.
We can help you comply with the Secured by Design requirements,
with certification via a BSI Kitemark.

We can provide comprehensive testing for a whole spectrumof construction products, including:“We chose the BSI Kitemark because it’s easily
recognizable and because of its association withgood quality products.”• Dimensional, mechanical and physical testing• T hermal cycling (high temperature / low temperature /high / low humidity)• UV weathering and hydrostatic pressure• Thermal efficiency• Loading torque and performance
To achieve a BSI Kitemark for windows and doors, we test
them against a wider range of characteristics over and above
the CE marking testing essential characteristics of dangerous
substances, load bearing capacity of thermal devices and thermaltransmittance. We test at regular intervals with sample testingeach year, and we check that factory production controls meet therequirements of a quality management system such as ISO 9001.

Mick Toner, Howarth Timber Ltd

Our certification managers, client managers, test engineers andbusiness development managers are passionate about what they
do and each and every one has a thorough understandingof the intricacies of the testing and certification process.

84% improved the qualityof their manufacturingwith the BSI Kitemark.
Client survey 2013

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Trust the Kitemark

When reliability
matters mostGas and electrical Our dedicated gas andelectrical testing facility has a worldwide
reputation for excellence, so you can work with
BSI wherever you aim to sell your products.
We can help you achieve CE marking, gain the
BSI Kitemark and test your products against
many international standards.

Press fittings for use
in most domestic,
commercial and industrial
applications for use withinwater, heating and cooling,natural gas and LPG systems
are tested in temperatures
up to 650°C.

For more information: 0845 076 5606 | product.certification@bsigroup.com

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We test emergency
lighting to the extreme,
switching each one fromemergency mode to normal
mode 500 times to checkit won’t let you down.

Safe, reliable and compliant

We have one of the most comprehensive testing services available
to help ensure your products are unquestionably safe, reliable
and compliant. Our test laboratories are fully equipped to carryout safety and performance testing of household and commercial
gas and electrical appliances. We test everything from cookers tobarbecues, fireplaces to emergency lighting, and medical devices
to electronic components.
Many of the products we test are exported around the world.
In fact, we can help you gain access to global markets because
our test reports are widely respected and recognized worldwide.
Our knowledge reaches much further than local markets andthe UK - for example, our unique gas mixer is able to replicate
the composition of gas almost anywhere in the world. In ourlaboratory, products are able to undergo testing for:

Our trusted experts stop at nothing to make sure that your products
are robustly and rigorously tested to give you absolute confidence.

“Whether dealing directly with the BSI
laboratories, or on a face-to-face basis with thefactory auditors, we never fail to be impressedby the organization’s professionalism and expert
knowledge in the markets we serve.”
Nick Hollyoak, Continental Product Engineering• Resistance to heat and fire
• Insulation resistance and electrical strength• Provision of earthing• Protection against electric shock

80% said the BSI Kitemark
helped them to improvecustomer satisfaction.
Client survey 2013

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Trust the Kitemark

When reassurance
matters mostServices When safety and reassurance matter
most, you can trust in the exacting standardsof the BSI Kitemark. We offer a BSI Kitemark
for many different services encompassing
vehicle damage repair, window and door
installers, fire alarm and electrical installers,removal services, financial products, meteringand billing, and taxi meter calibration.

We’ve been testing andcalibrating taximeters for
London black Hackney cabs,
for over 25 years. That’s theequivalent of 2,550,000
miles, or 102 times aroundthe world.

For more information: 0845 076 5606 | product.certification@bsigroup.com

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Scrupulous unannouncedbi-annual checks are carriedout by our inspectors to makesure that customers driveaway with confidence.

Critical checks

The comprehensive BSI Kitemark for Vehicle Damage Repair
covers the critical aspects of the repair process for vehicles up to
five tonnes. Unannounced audits allow experienced BSI Inspectors
to maintain the integrity of the scheme by checking:

The BSI Kitemark for Metering and Billing aims to ensure thatbilling systems, and those functions that feed into the billing
process, are accurate and robust, as well as meeting all relevant
regulatory requirements. We achieve this aim by measuring theaccuracy of metering and billing within Communication Providers.

• Correct repair processes are followed• All staff members are competent and trained• Tools and equipment are suitable and maintained• Parts are appropriate for safe repair• Quality control procedures are followed

The whole process is aimed at identifying the weak links in the total
system and strengthening them to ensure sustainably accurate
billing and revenue recovery results to meet both commercial andregulatory objectives.

“It was essential we worked to achieve the BSI
Kitemark as there is no other symbol in the worldthat denotes such high quality and trust.”

The TMBS Approval Scheme covers Mobile and Fixed-Line; Pre-Pay
and Post-Pay, Wholesale and Retail Metering and Billing activities ofCommunications Providers. The Ofcom Metering and Billing Scheme
is available in the UK but can also be delivered to offshore clients.

Mark Baldwin, Managing Director, East Bilney Coachworks

Our BSI Kitemark Installer Schemes are incredibly rigorous.
For example, fire installation checks the design, supply wiring andsystem compatibility for all the component parts for a fire alarmsystem, not to mention the quality of the installation itself. A BSI
Kitemark for one of the above schemes can give you a competitiveedge, and enhance your reputation.

94% agreed BSI Kitemark
Inspectors are experts intheir field, delivering an
excellent service.
Client survey 2013

Our grateful thanks go to Tim Clarke and Howard Basford, Birkenhead, for the kind use of their bodyshop in the production of photography.

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BSI/UK/422/PC/0514/en/GM

We’re here to help you every step of the way, whether you aredeveloping new products, seeking to achieve legal complianceor entering new markets around the world. With over 100
years of experience, and state-of-the-art laboratories, wework with international businesses to test products in ourworld-class facilities. We also have a global network of
Associate Laboratory Partners that can support you at amore local level. Our aim is to provide a high quality, fast,
reliable and stress-free service to meet your deadlines.

© BSI Group

Our commitment to excellence

UKAS Accredited
As a UKAS Accredited Certification Body, we can ensurethat the benefits of certification meet your expectations
through testing and certification to British, European,or international standards, as well as a manufacturer’s own
specifications. We hold Notified Body Status for seventeen
European Directives and we’re familiar with the market
access requirements of virtually every country in the world.

Benefits of a BSI Kitemark™
With the globally trusted symbol of the BSI
Kitemark on your product, you can:
• Gain access to new markets• Reduce risk and show due diligence• Maintain quality and reduce waste• Differentiate your products from the competition• Win new business• Improve customer satisfaction

For more information about how we can help,
please call 0845 076 5606 or email us at
product.certification@bsigroup.com
bsigroup.com/productcertification+44(0)845 080 9000 www.bsigroup.com

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