CERTIFICATION AGREEMENT
Document #: F101-6

Release Date: 14-JUN-2024

Page 1 of 4This Certification Agreement (“Agreement”) is made by and between the Intertek Contracting Office andCertification Body(ies) identified in the Service Agreement (“Intertek”) and the Client.

ARTICLE I - Audit Process
1.1
Facilities and Standards. The Client hereby retains Intertek to evaluate the Client’s system(s)/program(s)at specified facilities of the Client (“Facilities”) that contract with Intertek for Certification Services to specifiedstandard(s) and/or other normative document(s) (“Standard”). The Service Agreement accepted by the Client
specifies the scope of the certification provided in accordance with this Agreement, including Facilities andStandards.
1.2
Client Information. The Client acknowledges that Intertek’s audit will require the Client to provide
Intertek, either orally or in writing, with complete, accurate, and the most current information anddocumentation concerning the system(s)/program(s) to be certified. The Client agrees to promptly provide toIntertek all applicable documents, policies, procedures, manuals, and other information. If the Client intends towithhold from Intertek certain data, documents or other information on the basis of legal privilege (e.g.,attorney-client) or other proprietary information (e.g., trade secret), Intertek may not be able to grantcertification unless Intertek and the Client agree on how to address this issue.
1.3
Client Assistance. The Client further acknowledges that the audit process will require on-site evaluation
by Intertek’s qualified auditor personnel ("Auditors"), whether permanent employees or contract personnel. The
Client also agrees to permit all such evaluation of each Facility during the Client’s regular business hours. Theaudits may also be attended by representatives by representatives and/or observers of Intertek’s management
and Intertek’s Accreditors and other Sector Authority Organizations. The clients shall offer Intertek’s
accreditation body/scheme owner and its’ representatives, reasonable access, and co-operation as necessary
to enable the accreditation body/scheme owner to monitor conformity with this Agreement and the relevant
standard(s). Client acknowledges that it will make statements regarding the certification consistent with thescope of the certification.
1.4
During each on-site visit, the Client shall make available key management and other relevant personnel
to guide the Auditors through the Facility and to explain the operation of the Facility and itssystem(s)/program(s). In addition, prior to or at the commencement of any site visit, the Client shall fully brief
the Auditors on all health and safety procedures, as well as restrictions, which must be adhered to while in theClient's Facility.
1.5
Audit process. Details regarding Intertek’s audit process are available on Intertek’s website. This can beaccessed at: http://www.intertek.com/business-assurance/seven-steps-to-certification/
1.6In the event the Client receives a regulatory notification for any significant breach of regulatory
requirements or suffers a serious incident applicable to the management system certification (i.e., safetyincident when certified to an Occupational Health and Safety Management system such as ISO 45001, or
environmental incident if certified to ISO 14001), the Client is obligated to notify Intertek within 5 business daysof such incidence.

GT002-P / Rev. 4

CERTIFICATION AGREEMENT
Document #: F101-6

Release Date: 14-JUN-2024

Page 2 of 4ARTICLE 2 - Certification, Use of Marks and Subsequent Audits
2.1
Certification and Limited License to Use Certification Mark. Upon completion of the Certification Audit
and Intertek's determination that the system(s)/program(s) meets applicable Requirements, Intertek shall listand register the Client as having certified system(s)/program(s). Once the certification has been granted, Intertek
agrees that the Client shall have a limited right to use the designated Intertek certification mark(s), as well as theAccreditor’s mark (“Certification Marks”), where permitted, for the purpose of identifying the Client’ssystem(s)/program(s) as certified. All Certification Marks shall be used in the manner and subject to therestrictions set forth in Intertek’s Requirements, as specified in F205 – Use of Certificates and Certification andAccreditations Marks posted on Intertek’s website at http://www.intertek.com/auditing/managementsystems/policy/. Intertek shall have the sole right to determine whether the Client’s usage of the Certification
Mark(s) satisfies the requirements of this Agreement and Intertek’s Requirements. The Client agrees toimmediately cease any use of any Certification Mark which Intertek determines to be misleading.
Immediately after suspending, withdrawing, or terminating the Certification, the Client shall discontinue using
it in all advertising material that contains any reference to it and undertakes all the actions required by theCertification scheme, for example the return of the Certification documents and any other measure that isrequired.
The Client, when referring to its Certification in any media such as documents, brochures, or advertising, shallcomply with the requirements of the Intertek or those specified by the certification scheme.
2.2
Responsibility of Company. The Client shall maintain a documented system for effective handling ofcustomer complaints, including keeping a record of all complaints and remedial actions relative to its
system(s)/program(s) and provide required data as requested by Intertek.
The Client does not use its Certification in a manner that would bring Intertek into disrepute and does not makeany statements related to its Certification that Intertek may consider misleading or unauthorized.

GT002-P / Rev. 4

CERTIFICATION AGREEMENT
Document #: F101-6

Release Date: 14-JUN-2024

Page 3 of 4

2.3
Surveillance and Re-Certification audit. The Client acknowledges that Intertek is required to perform (i)periodic visits (surveillance audits) of each certified Facility to ensure that the Client’s system(s)/program(s)continues to satisfy the requirements of the Standard(s) for which it is certified, (ii) special visits (announced orunannounced) to follow-up on issues identified during a previous visit, in response to changes identified by theClient or investigate any complaints Intertek may receive from any party indicating that the system(s)/program(s)may not conform to the requirements of the Standards for which it is certified, and (iii) re-certification audits of
the Client’s system(s)/program(s) for the purpose of re-evaluating the continual fulfilment of all requirementsof
the Standard(s). The date of the first surveillance audit following initial certification shall not be more than 12months from the certification decision date (ideally 9 months from the certification date). Subsequent
surveillance audits shall be conducted at least once a calendar year, except in recertification years. The recertification audit shall take place during the third year of the certification period, approximately 3 months
before the expiry of the certification. The duration of these audits is dependent upon the system(s)/program(s)performance history and other factors, and is subject to special provision if the Client makes major modifications
to its system(s)/program(s) or if other changes take place which would affect the basis of the certification.
2.4
Modifications. The Client agrees to notify within 5 business days the Intertek Contracting Office of any
request to change its scope of certification, or of any alterations, modifications or changes it makes to its
system(s)/program(s) which could affect the certification and/or its ability to conform to the certification
requirements. Such changes may include modification to its legal, commercial or organizational status orownership, to its key managerial staff, and to significant changes to policies, processes, premises, personnel,equipment, facilities, working environment or other resources and/or compliance status as a result of any
significant notices of violations from regulatory agencies with respect to legal compliance as it relates to thestandard or scope of certification. In addition, the Client agrees to provide Intertek with applicable documents,
policies, procedures, manuals, corrective actions and other information as Intertek may request in order toascertain how the changes will affect the certified status of the Client's system(s)/program(s). Intertek shall beentitled to re-audit all or any portion of the Client's system(s)/program(s) if it determines that such is necessary
or appropriate in order to ensure that the Client's system(s)/program(s) still conforms to the applicableStandard(s).
The Client agrees to comply with all the Certification requirements including the implementation of appropriatechanges when communicated by Intertek.
2.5
Revision of Requirements or Standards. The Client acknowledges that the Standards and/or Intertek’s
contractual requirements may be revised from time to time. If revisions to Standards and/or Intertek’s
requirements are adopted, Intertek shall determine the nature and extent of the necessary additional audit
activity, if any, and the required schedule for Intertek to confirm conformity with the revised requirements.

GT002-P / Rev. 4

2.6
Corrective Action, Enforcement and Appeals. If Intertek determines that the Client’ssystem(s)/program(s) no longer satisfies the Certification Requirements, the Client agrees to take such remedialaction as Intertek may request within the time specified by Intertek. The Client acknowledges and agrees thatIntertek may take such additional actions as it determines to be appropriate with respect to such nonconformity
or for repeated occurrences of nonconformity. Such action may include, among other things, suspension orcancellation of certification for all Facilities, and notification of nonconformity or decertification to other parties
as specified by Intertek’s Accreditors. The Client has the right to appeal any decision made by Intertek as
specified in GOP208 – Disputes and Appeals Process, posted on Intertek’s website at
http://www.intertek.com/auditing/management-systems/policy/.

ARTICLE 3 - General Provisions
3.1
Retention of Records and Confidentiality. Intertek shall be entitled to retain copies of all applicable
documents, policies, procedures, manuals, and other information provided during the course of the audits.
Except to the extent that the information obtained by Intertek is already in Intertek’s possession or is, or becomesin the future, public knowledge, and except as otherwise required by law or legal process, Intertek covenants
and agrees to maintain all such information in strict confidence and not to use any such information in any
manner detrimental to the Client. In addition, Intertek shall maintain in strict confidence except when requiredby law, during the term of and after the termination of this agreement, the information obtained during thecourse of the audits and documented in the audit reports. However, the foregoing shall not be deemed orconstrued in any manner whatsoever as prohibiting Intertek from publicly disclosing details of the granting,refusal, suspension or withdrawal of certification, or providing complete or partial copies of audit reports as
specified by Intertek’s Accreditors and Sector Authority Organizations, or providing access to client information,
including copies of audit documents to Intertek’s Accreditors and Sector Authority Organizations personnel for
audit purpose. Except as required in the applicable accreditation documents, Intertek shall obtain writtenconsent from the client or individual for disclosing information to a third party. Where required by law to releaseconfidential information to a third party, Intertek will, unless regulated by law, notify the Client or individual
concerned of the information provided.
3.2
Waiver. No waiver of any provision of this Agreement, or any breach thereof, shall be construed as acontinuing waiver or shall constitute a waiver of any other provision or breach.
3.3
Term of Agreement. This Agreement is part of and shall commence on the date the Service
Agreement is signed and shall remain in effect for the same period as the Service Agreement.