BA02235S/04/EN/01.22-00
71574495
2022-03-31

Products

SolutionsOperating Instructions
FieldGate SWG50
Functional WirelessHART Gateway

Services

FieldGate SWG50

Table of contents

Table of contents
1

About this document . . . . . . . . . . . 4

1.1
1.2
1.3
1.4

Document function . . . . . . . . . . . . . . . . . . . 4
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Documentation . . . . . . . . . . . . . . . . . . . . . . 5
Registered trademarks . . . . . . . . . . . . . . . . 5

10Diagnostics andtroubleshooting . . . . . . . . . . . . . . . 39

10.1 General troubleshooting . . . . . . . . . . . . . 39
10.2 Diagnostic information via lightemitting diodes . . . . . . . . . . . . . . . . . . . . . 39
10.3 Diagnostic information in web
browser . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.4 Event logbook . . . . . . . . . . . . . . . . . . . . . . 40
10.5 Resetting the device . . . . . . . . . . . . . . . . . 40

2

Basic safety instructions . . . . . . . 5

2.1
2.2
2.3
2.4
2.5
2.6

Requirements for the personnel . . . . . . . . 5
Designated use . . . . . . . . . . . . . . . . . . . . . . 5
Workplace safety . . . . . . . . . . . . . . . . . . . . 6
Operational safety . . . . . . . . . . . . . . . . . . . 6
Product safety . . . . . . . . . . . . . . . . . . . . . . . 6
IT security . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3

Product description . . . . . . . . . . . . . 7

3.1

Product design . . . . . . . . . . . . . . . . . . . . . . . 9

12Repair . . . . . . . . . . . . . . . . . . . . . . . . . . 43

4

Incoming acceptance andproduct identification . . . . . . . . . 10

4.1
4.2
4.3

Incoming acceptance . . . . . . . . . . . . . . . . 10
Product identification . . . . . . . . . . . . . . . . 10
Storage and transport . . . . . . . . . . . . . . . 11

12.1
12.2
12.3
12.4

General information . . . . . . . . . . . . . . . . . 43
Spare parts . . . . . . . . . . . . . . . . . . . . . . . . 43
Return . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

13

Accessories . . . . . . . . . . . . . . . . . . . . 43

14

Technical data . . . . . . . . . . . . . . . . . 44

5

Mounting . . . . . . . . . . . . . . . . . . . . . . 11

5.1
5.2
5.3

Mounting requirements . . . . . . . . . . . . . . 11
Mounting the device . . . . . . . . . . . . . . . . 11
Post-mounting check . . . . . . . . . . . . . . . . 14

6

Electrical connection . . . . . . . . . . 14

6.1
6.2
6.3
6.4

Connecting requirements . . . . . . . . . . . . 14
Connecting the device . . . . . . . . . . . . . . . 15
Special connection instructions . . . . . . . . 16
Post-connection check . . . . . . . . . . . . . . . 16

7

Operation options . . . . . . . . . . . . . 16

7.1

Overview of operation options . . . . . . . . 16

8

System integration . . . . . . . . . . . . 27

8.1
8.2

Modbus TCP . . . . . . . . . . . . . . . . . . . . . . . 27
HART IP . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

9Commissioning . . . . . . . . . . . . . . . . 36

9.1
9.2
9.3

Function check . . . . . . . . . . . . . . . . . . . . . 36
Configuring the device . . . . . . . . . . . . . . . 36
Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Maintenance . . . . . . . . . . . . . . . . . . 41

11.1 Firmware update . . . . . . . . . . . . . . . . . . . 41
11.2 Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
11.3 Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

3

About this document

FieldGate SWG50

1

About this document

1.1

Document function

These Operating Instructions contain all the information required in the various life cycle
phases of the device: from product identification, incoming acceptance and storage, toinstallation, connection, operation and commissioning, through to troubleshooting,
maintenance and disposal.

1.2

Symbols

1.2.1

Safety symbols

DANGER

This symbol alerts you to a dangerous situation. Failure to avoid this situation will result inserious or fatal injury.
WARNING

This symbol alerts you to a dangerous situation. Failure to avoid this situation can result inserious or fatal injury.
CAUTION

This symbol alerts you to a dangerous situation. Failure to avoid this situation can result inminor or medium injury.
NOTICE

This symbol contains information on procedures and other facts which do not result inpersonal injury.
1.2.2

Symbols for certain types of information
SymbolMeaning
Permitted
Procedures, processes or actions that are permitted.
Preferred
Procedures, processes or actions that are preferred.
Forbidden
Procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentationA

Reference to page
Reference to graphic

4

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FieldGate SWG50

SymbolBasic safety instructions

Meaning
Notice or individual step to be observed

1. , 2. , 3. …

Series of steps
Result of a step
Help in the event of a problem
Visual inspection

1.3

Documentation

FieldGate SWG50 Technical Information TI01677S/04/EN

1.4

Registered trademarks

HART®, WirelessHART® is the registered trademark of the FieldComm Group, Austin, TX
78759, USA.
All other brand and product names are trademarks or registered trademarks of the companies
and organizations in question.

2

Basic safety instructions

2.1

Requirements for the personnel

The personnel for installation, commissioning, diagnostics and maintenance must fulfill thefollowing requirements:‣ Trained, qualified specialists must have a relevant qualification for this specific function
and task.
‣ Are authorized by the plant owner/operator.
‣ Are familiar with federal/national regulations.
‣ Before starting work, read and understand the instructions in the manual andsupplementary documentation as well as the certificates (depending on the application).
‣ Follow instructions and comply with basic conditions.
The operating personnel must fulfill the following requirements:‣ Are instructed and authorized according to the requirements of the task by the facility'sowner-operator.

‣ Follow the instructions in this manual.

2.2

Designated use

FieldGate SWG50 is a gateway for WirelessHART networks. It enables WirelessHART fielddevices to communicate with each another and manages network security and connectivity.
The FieldGate SWG50 converts and stores data from wireless field devices in a format that isEndress+Hauser

5Basic safety instructions

FieldGate SWG50

compatible with other systems. It has Ethernet interfaces for connecting to host applications
such as SCADA tools.
Incorrect use
Non-designated use can compromise safety. The manufacturer is not liable for damage causedby using the device incorrectly or for purposes for which it was not intended.

2.3

Workplace safety

For work on and with the device:‣ Wear the required personal protective equipment according to federal/national
regulations.

If working on and with the device with wet hands:‣ Due to the increased risk of electric shock, gloves must be worn.

2.4

Operational safety

Risk of injury.

‣ Operate the device in proper technical condition and fail-safe condition only.
‣ The operator is responsible for interference-free operation of the device.
Conversions to the device
Unauthorized modifications to the device are not permitted and can lead to unforeseeable
dangers.
‣ If, despite this, modifications are required, consult with Endress+Hauser.
RepairTo ensure continued operational safety and reliability,‣ Carry out repairs on the device only if they are expressly permitted.
‣ Observe federal/national regulations pertaining to repair of an electrical device.
‣ Use original spare parts and accessories from Endress+Hauser only.

2.5

Product safety

This measuring device is designed in accordance with good engineering practice to meet stateof-the-art safety requirements, has been tested, and left the factory in a condition in which itis safe to operate.
It meets general safety standards and legal requirements. It also complies with the EU
directives listed in the device-specific EU Declaration of Conformity. The manufacturer
confirms this by affixing the CE mark.

2.6

IT security

Our warranty is valid only if the product is installed and used as described in the Operating
Instructions. The product is equipped with security mechanisms to protect it against any
inadvertent changes to the settings.

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FieldGate SWG50

Product description

IT security measures, which provide additional protection for the product and associated datatransfer, must be implemented by the operators themselves in line with their security
standards.

3

Product description

The FieldGate SWG50 is a functional WirelessHART gateway. It comprises a network manager
application, a WirelessHART (access point) interface module and a gateway application. Up to
100 wireless or wired devices with WirelesssHART adapter can be connected to the FieldGate
SWG50. The application supplies data from the WirelessHART network via Modbus TCP or
HART-IP. A CommDTM makes it possible to configure the field devices or adapters connectedto the WirelessHART network via their device DTMs.

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Product description

FieldGate SWG50

5
6

4

3

2

1
A0048889

1
1
2
3
4
5
6

8

FieldGate SWG50
Antenna connection
Reset button
4-port Ethernet switch (RJ45)
LEDs
Connector for power supply
Ground connection

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3.1

Product description

Product design
1

2

3

4

5 6

7

8

6

9

Netilion

WirelessHART

12

11

10
A0048719

2
1
2
3
4
5
6
7
8
9
10
11
12

Example of WirelessHART network architecture with FieldGate SWG50
Endress+Hauser Field Xpert, e.g. SMTxx
Host application / FieldCare SFE500
Ethernet communication
FieldGate SWG50
FieldEdge SGC500
https Internet connection
Netilion CloudApplication Programming Interface (API)Browser-based Netilion Service app or user application
WirelessHART adapter SWA70 used as a repeater
HART field device with WirelessHART adapter SWA70
Encrypted wireless connection via WirelessHARTEndress+Hauser

9Incoming acceptance and product identification

FieldGate SWG50

4

Incoming acceptance and product identification

4.1

Incoming acceptance

Visual inspection• Check the packaging for visible damage arising from transportation• Open the packaging carefully• Check the contents for visible damage• Check that the delivery is complete and nothing is missing• Retain all the accompanying documents
The device may not be put into operation if the contents are found to be damaged
beforehand. In this case, please contact your Endress+Hauser Sales Center:
www.addresses.endress.com
Return the device to Endress+Hauser in the original packaging where possible.
Scope of delivery• FieldGate SWG50• Operating Instructions with Safety Instructions

4.2

Product identification

4.2.1

Nameplate3

10

Phoenix Contact nameplate

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4

Mounting

Endress+Hauser nameplate

4.2.2

Manufacturer's address

PHOENIX CONTACT GmbH & Co. KG
Flachsmarktstraße 832825 Blomberg
Germany
www.phoenixcontact.com

4.3

Storage and transport
Always use the original packaging when transporting the product.

4.3.1

Storage temperature–40 to 85 °C

5Mounting

5.1

Mounting requirements

The device must be installed in a housing that has a minimum protection rating of IP54 as per
EN/IEC 60079-15. The device must be used only in areas with a maximum pollution degree of2, as defined in EN/IEC 60664-1. The device can be installed in Zone 2 hazardous areas.
Routing and remote installation of the antenna must comply with the relevant site regulations
when installed in unclassified Zone 2 or Class I, Division 2 hazardous areas. Otherwise, theantenna must be installed within the end-use housing.
A remote antenna can be mounted outside a cabinet. If there is a risk of lightning, installlightning/EMP protection between the gateway and the remote antenna.

5.2

Mounting the device

The FieldGate SWG50 is mounted on an NS 35 mounting rail. To prevent the device fromslipping, end clamps must be mounted on both sides. The device can be mounted either
horizontally or vertically. The modules are mounted on the mounting rail from left to right.

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MountingFieldGate SWG50

A0048928

512

Mounting on a standard DIN rail

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FieldGate SWG50

Mounting

Mounting the device
1.

A0048933

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13Electrical connection

FieldGate SWG50

Position the keyway on the mounting rail.
2.

Push the device back until it locks into place.

3.

Ground the mounting rail.

5.3

Post-mounting check

Is the device properly attached to the mounting rail?

6

Electrical connection

6.1

Connecting requirements

6.1.1

Power supply

Connect a regulated class 2 DC power source to the gateway. The supply voltage can be from
10.8 to 30 VDC, with a recommended nominal voltage of either 12 VDC or 24 VDC. The power
supply must be able to supply 290 mA current at 24 VDC. External connecting cables must be
used in accordance with NEC, ANSI/NFPA70 (for US applications) and Canadian ElectricalCode, Part 1, CSA C22.1 (for Canadian applications) or in accordance with local country codes
for all other countries.
The control cabinet or switch box must meet the specifications of EN 60950-1: 2001 for fire
enclosures.
The power supply to the device must meet the following requirements:• Class 2 circuit in accordance with National Electrical Code, NFPA-70 and CanadianElectrical• Limited Power Supply (LPS) as per EN/IEC 60950-1 or EN/IEC 62368-1• Limited-energy circuits EN/IEC 61010-1
6.1.2

Ethernet

The FieldGate SWG50 has an Ethernet interface (RJ45) on the front for connecting a twistedpair cable with an impedance of 100 Ω. Data transmission is 10, 100 or 1 000 Mbit/s. Slide
the Ethernet cable with the RJ45 connector into the device until it locks into place. When two,
three or four Ethernet ports are used, the FieldGate SWG50 is classified as a switch. If only
one port is used, it is a straightforward end-node device. The maximum number of linked
gateways and the maximum distance between the units are based on the Ethernet standards
and are determined by the environment and the compliance of the network with the standard.

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6.2

Electrical connection

Connecting the device

32

1A00501541
2
3

Antenna
Ethernet
Power supply

Power supply

P1
P2

10.8 to 30 VDC
10.8 to 30 VDC

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Operation options

6.3

Special connection instructions

6.3.1

Antenna

FieldGate SWG50

The device is equipped with an RSMA antenna socket for connecting an external antenna.
Install the antenna outside the cabinet or building. The maximum permitted HF line as per
federal, state and local regulations must be observed. Use antenna and cables that arerecommended by the manufacturer.

6.4

Post-connection check• Are the device and cable undamaged (visual check)?
• Do the cables used comply with the requirements?
• Is the terminal assignment correct?
• Have the cables been connected in such a way that no wires, insulation and / or cableshields are jammed?
• Is the supply voltage correct?
• Is the FieldPort SWG50 grounded, if necessary?

7

Operation options

The FieldGate SWG50 has an integrated web server with which the WirelessHART network is
configured.

6
1
2

Start screen
Navigation bar
Page name

7.1

Overview of operation options

7.1.1

Overview of start screen

After login, the start screen appears with basic information about the FieldGate SWG50.
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7

Operation options

Gateway information

Field

Description

Name

Information about the gateway and location.

Contact

Person responsible for operating the device.

Long Tag

Identification of device in the WirelessHART network, can be identical to the Name field.

Message

Notification about the device or network.

TimeInternal device time.

Data

Internal device date.

UptimeLength of time device is in operation since last power-up.

Device Status

Current operating status of device and error messages.

7.1.2

Overview of general information‣ In the Navigation menu, click Gateway Information -> General.
 The General Information dialog box appears.

Field

Description

LAN IP Address

IP address uniquely identifies this device with the LAN.

LAN Subnet Mask

IP subnet mask for this device in the LAN.

LAN Default Gateway

IP address of default gateway.

LAN MAC Adresse

Media Access Control (MAC) address of LAN network card.

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Operation options

FieldGate SWG50

Field

Description

WirelessHART AP MAC-Address

Media Access Control (MAC) address of WirelessHART interface module.

Firmware Version

Software version in device

Hardware Version

Device version

7.1.3

Overview of basic configuration

Changing the data displayed on the home screen
1.

In the Navigation menu, click Configuration -> General.
 The General Configuration dialog box appears.

2.

Make any necessary changes.

3.

Click Submit.

The changes are accepted.
• Long Tag: maximum 32 characters (excess characters will be truncated following
restart).
• Message: maximum 32, only capital letters, numbers and certain special characters
Configuring the time manually
1.

Make any necessary changes.

2.

Click Update System Time.

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7.1.4

Operation options

Configuring the WirelessHART profile1.

In the Navigation menu, click Configuration -> WirelessHART -> Gateway Profil.
 The WirelessHART Gateway Profile Configuration dialog box appears.

2.

Make changes and click Submit.
 The changes are accepted automatically.

ProfileDescription

UploadDownload

Commercial traffic

Default

Standard WirelessHART frame Standard

Standard

Standard

25-note Fast
ProfileFaster update, recommended
for time-critical applications.

128

128

128

Legacy Profile

For networks consisting ofloop-powered WirelessHART
adapters, to reduce power
consumption.

1024

256

128

Normal Profile - P1

Enables the supply of approx.
4.5 pkt/s through the gateway
into the network.

1024

256

128

Low Power Profile P2

Reduces the FieldGate SWG50
to one eighth of downstream
capacity. Battery power may
be saved but the network
setup takes longer andsignificantly reduces
application bandwidth
downstream.

1024

2048

128

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Operation options

7.1.5

FieldGate SWG50

Configuring the WirelessHART network‣ In the Navigation menu, click Configuration -> WirelessHART -> Network
Configuration.
 The Network Configuration dialog box appears.

Field

Field

Description

Network

WirelessHART Network ID

In hexadecimal or decimalformat, depending on
setting.

Security

Hide/Show Join Key

Displays or hides the
password.

Accept Common Join Key
Common Join Key (Hex)Activates general network
password.
General network password
in hexadecimal format (32characters).

Required Access List Entry
MAC Address
Join Key (Hex)Enables access via an
external join list in addition
to a network password.
List of MAC addresses of allpermitted devices.
Key in hexadecimal format(32 characters).

Key generator

Automatically generates arandom network password.

Migrate Network

Migration of entire device
network. The network ID
and/or network passwordof all connected
WirelessHART network
subscribers is migrated.

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Operation options

Field

Field

Description

Active Advertising

Get Advertising Status

Status, whether Active
Advertising is enabled ornot.

Advertising TimeThe time period for which
Active Advertising is to beenabled. Enabled via the
Enable key.

Stale Data Timer

Data from WirelessHart
field devices is cached in thegateway. This allows thegateway to respond quickly
to host requests without
having to constantly query
new device data. To ensure
the validity of the cacheddata, each data point is
time-stamped. If the cacheddata is not updated within
the Stale Data Timerinterval, a request is sent to
the relevant field device(HART IP request) or a
Modbus exception is
generated and the saved
data is deleted (Modbus).
→  22
Recommended setting for
Stale Data Timer is threetimes the burst rate of the
field devices. If no bursts
are active, it is advisable toset it to three times thedesired update time.

Channel Blacklist

Manages blocked
WirelessHART channels.

Channel blacklist
The blacklist can be used to limit the number of channels used in a network. Any channels
included in the blacklist are not used. The respective frequency of the channel must beentered in the blacklist. The channels must be blacklisted in pairs.
ChannelFrequency

1

2405

2

2410

3

2415

4

2420

5

2425

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Operation options

FieldGate SWG50

ChannelFrequency

6

2430

7

2435

8

2440

9

2445

10

2450

11

2455

12

2460

13

2465

14

2470

15

2475

7.1.6

Caching commands

The FieldGate SWG50 stores a number of commands in the cache. The validity of the stored
data depends on the Stale Data Timer. →  20
Command

Description

3, 778

These commands are used to fill the Devices page in the web server and in the Modbus
register. It is expected that most field devices will burst these commands. The gateway
generates a request to update this cached data if it is older than 1/3 of the Stale Data
Timer interval. For this reason, the "Stale Data Timer" interval should be set to threetimes the burst rate of the field devices.
the burst rate of the field devices is one minute, the "Stale Data Timer" interval
 Ifshould
be set to three minutes.

1, 2, 9, 42, 48, 76, 89, 93,
95, 512, 769, 779, 781,
796, 798, 804, 808, 810,
817, 822, 833, 1793, 1794

These commands are cached by the gateway. If this data is older than the Stale Data
Timer interval, the gateway forwards a request to the field device and renews the cacheddata.

0, 7, 8, 11, 12, 13, 14, 15,
16, 20, 21, 35, 74, 75, 84,
101, 105, 774, 776, 778

These commands are cached by the gateway and regarded as "static". They are updated
only if an update is triggered by a HART command.

0, 48

22

receipt of a CMD 22 (Write Long Tag) response generates a CMD 20 (Read TheLong Tag) request.
If these commands are sent from a HART IP client to a field device, the cached value isbypassed and a request is sent directly to the field device.

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7.1.7

Operation options

Device viewThe device information page displays all data and the status of the devices in the
WirelessHART network and is constantly updated.
Color

Description

Green

The WirelessHART device is functioning correctly, is connected to the network and has at least threeneighbors.

Yellow

The WirelessHART device is functioning correctly, is connected to the network and has less than threeneighbors.

Orange The HART device is connected to the WirelessHART adapter shown above it.
Red

The device is no longer communicating with the WirelessHART network.

‣ In the Navigation menu, click Configuration -> WirelessHART -> Devices.
 The Device Information dialog box appears.

For improved performance, web page caching must be disabled in the browser. The
following description applies to Internet Explorer 11.
Disabling web page caching
1.

In the Internet Explorer, click the Settings symbol.

2.

In the menu, click Internet options.

3.

Under Browsing history in the General tab, click Settings.

4.

In the Temporary Internet Files tab, select Every time I visit the webpage.

5.

In the Caches and databases tab, do not enable Allow website caches and databases.

6.

Click OK.
When using Chrome or Firefox browsers, disable the web page cache here too.
It advisable to use Chrome or Firefox browsers with the web page cache disabled.

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Operation options

FieldGate SWG50

Field

Description

Device ID

Identification number of the WirelessHART device

Device Tag

Long tag of HART device.
tags are supported only from HART 6. Older devices, such as HART 5 devices, must be Longlabeled via the Message field. For a HART 5 device connected in a WirelessHART network,
the WirelessHART gateway emulates the long tag with the Message field.

MAC Address

MAC address of WirelessHART device or adapter.

StatusDevice status

PV/SV/TV/QV

Displays the process variables of the HART device.

Battery Life

Displays the expected remaining life of the battery that powers the devices.
indicates that the device is receiving power from a mains supply or is waiting for the 65535
device to provide information regarding the battery life.

Neighbours

Number of neighbors with which a WirelessHART device can communicate in the mesh.

Timestamp

Time at which data was last updated. Format: hh:mm

LatencyTime required to respond to all data requests or to update the data (measured in seconds).

Bandwidth

Available bandwidth for the device in question.

Joins

The frequency with which a device was connected to the gateway (since the gateway was restarted)

Active Pipe

Indicates the status of the pipe for a device

Fast Pipe Control This function can be used to enable or disable the fast pipe function for a device.

Deleting the device
Only devices that are not connected can be removed from the list of devices. To delete an
active device, switch off the device and wait until the status column indicates that thedevice is no longer connected.
1.

Click the device with the right mouse button.

2.

Confirm the delete option.

Editing the Slave ID
1.

Click the Edit Slave IDs button.

2.

Enter the new ID number.

3.

Click OK.
 Changes are saved; this may take several minutes.

7.1.8

Adding a device

If a device is added to the network, the FieldGate SWG50 issues several commands.

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Operation options

The commands are processed in the following order:• Command 0• Command 74• Command 84• Command 20• Command 27• Command 7• Command 13• Command 105
While the commands are executed, the web server reports the device as "Handshaking".
Once command 105 has been executed, the device switches to the "connected" status. The
device is updated once per second.
7.1.9

IP configuration‣ In the Navigation menu, click Configuration -> Network Interface -> LAN IP
Configuration.
 The LAN IP Configuration dialog box appears.

Field

Description

Link Speed and
DuplexDetermines the speed of the communication channel.

Ethernet IP
Configuration

Indicates the method by which the network retrieves addresses.

connection speed is not known, leave the setting as AUTO.
 IfIf thea manual option is selected, the connected device must be set to the same speed.
static IP addresses are used, the IP address assigned to the device must be entered.
 IfEachdevice in the network must have a different IP address.

There is a DHCP server present in the network that assigns the IP addresses.

‣ Select Use DHCP to get an IP address.
 The option field for the IP address appears.

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Operation options

FieldGate SWG50

Changing the IP address
1.

Select Specify a static IP address.

2.

Enter the desired IP address and subnet mask.

3.

Enter the LAN default gateway and DNS1 and DNS2 if necessary.

4.

Click Submit.
 The amended IP address will be applied following an automatic restart.
If the IP address has been amended, it must be noted down so that it can be used whenreconnecting to the web server.

7.1.10Modbus configuration

1.

In the Navigation menu, click Configuration -> MODBUS -> MODBUS Configuration.
 The MODBUS Configuration dialog box appears.

2.

In the TCP port field, enter the Ethernet port number.

3.

Click Submit.
 The changes are applied following a restart.

4.

Click Reboot.
 The device restarts.

7.1.11

HART IP configuration‣ In the Navigation menu, click Configuration -> HART-IP -> Port Configuration.
 The Protocol Configuration dialog box appears.

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System integration

Gateway polling address
1.

Make any necessary changes.

2.

Click Update.

HART IP
1.

Make any necessary changes.

2.

Click Submit.

A restart notification appears. The changes are applied following a restart.

8

System integration

8.1

Modbus TCP

8.1.1

Condensed Modbus mapping

Condensed Modbus mapping is available when using Modbus device ID 254 in conjunction
with the IP address of the FieldGate SWG50.
Modbus address

Variable
1)

Read/Write

Type

Read

Integer

49996

Gateway status register

49997

WirelessHART device count (includes any disconnected)

Read

Integer

49998

Total Device Count (includes wired sub-devices)

Read

Integer

49999

Live Device Count (anything currently connected)

Read

Integer2)

PV for Device ID xxx (Float) (MSW)

Read

Float

4xxx12

PV for Device ID xxx (Float) (LSW)

Read

Float

4xxx2

SV for Device ID xxx (Float) (MSW)

Read

Float

4xxx3

SV for Device ID xxx (Float) (LSW)

Read

Float

4xxx4

TV for Device ID xxx (Float) (MSW)

Read

Float

4xxx5

TV for Device ID xxx (Float) (LSW)

Read

Float

4xxx6

QV for Device ID xxx (Float) (MSW)

Read

Float

4xxx7

QV for Device ID xxx (Float) (LSW)

Read

Float

4xxx8

Battery life for Device ID xxx

Read

Integer

4xxx9

Number of WirelessHART neighbors

Read

Integer

4xxx0

1)
2)

A value of 0 indicates a "good" statusxxx stands for the device ID from the web server device table

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27System integration

8.1.2

FieldGate SWG50

Expanded Modbus mapping

HART command Type

Memory address

Device variable

Register count04000 (2 bytes)

Expanded device type code

17

40001

Number of preambles required for request
message from client to device

40002

HART protocol major revision number

40003

Device revision level

40004

Software revision level

40005

Hardware revision level

40006

Physical signaling code

40007

Flags

40008 - 40009 (3bytes)

Device ID

40010

Minimum number of preambles to be sentwith response message from device toclient40011

Maximum number of device variables

40012 (2 bytes)

Configuration change counter

40013

Extended field device status

40014 (2 bytes)

Manufacturing identity code

40015 (2 bytes)

Private label distributor code

40016 (2 bytes)

Device profile

40017

Primary variable units

1

Read

Read

3

40018 - 40019 (float) Primary variable2

Read40020 - 40021 (float) Primary variable loop current

440022 - 40023 (float) Primary variable percent of range
3

Read

40024

Secondary variable unit code

940025 - 40026 (float) Secondary variable
40027

Tertiary variable unit code

40028 - 40029 (float) Tertiary variable
40030

Quaternary variable unit code

40031 - 40032 (float) Quaternary variable
6

8
28

Write

Read

40036

Polling address

40037

Loop current mode

40038

Primary variable classification

2

4
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System integration

HART command Type

Memory address

Device variable

40039

Secondary variable classification

40040

Tertiary variable classification

40041

Quaternary variable classification

Register count

34

Write

40042 - 40043 (float) Primary variable damping value

2

38

Write

40012 (2 bytes)

Configuration change counter

1

44

Write

40026

Primary variable damping value

1

71

Write

40044

Lock code

1

76

Read

40045

Read lock device state

1

95

Read

40046 (2 bytes)

Count of STX messages received

340047 (2 bytes)

Count of ACK messages received

40048 (2 bytes)

Count of BACK messages received

40049

Burst message

103

Write

9

40050 - 40053 (time) Update period
40054 - 40057 (time) Maximum update period
104

Write

40058

Burst message

40059

Burst trigger mode selection code

40060

Device variable classification for trigger
level

40061

Units code

640062 - 40063 (float) Trigger level
107

108

109

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Write

Write

Write

40064

Device variable code assigned to slot 0

40065

Device variable code assigned to slot 1

40066

Device variable code assigned to slot 2

40067

Device variable code assigned to slot 3

40068

Device variable code assigned to slot 4

40069

Device variable code assigned to slot 5

40070

Device variable code assigned to slot 6

40071

Device variable code assigned to slot 7

40072

Burst message

40073

Command number of response message to
be initiated40074

Burst message

40075

Burst mode control code

9

2

2

29

System integration

FieldGate SWG50

HART command Type512/513

1024

1152

1792

1793

1794

Memory address

Device variable

40076

Burst message

Read/Write 40077 (2 bytes)

Read

Write

Read

Read

Read

Country code

40078

SI units

40079

Device variable code

40080

Temperature family device variable status

40081

Temperature family status 0

40082

Device variable code

40083

Probe type

40084

Number of wires

40085

Device variable code

40086

PID control device variable status

40087

PID control family status 0

40088

PID control family status 1

40089

Device variable code

40090

Set point device variable code

40091

Measurement device variable code

40092

Manipulated variable code

40093

Device variable code

40094

PID input units

Register count

2

3

3

4

4

15

40095 - 40096 (float) Set point value
40097

Set point status

40098 - 40099 (float) Measurement value
40100

Measurement status

40101 - 40102 (float) Error
40103

Error status

40104

PiD output units

40105 - 40106 (float) PID output units

1921

Write

40107

MV status

40108

Device variable code

40109

Proportional band units

440110 - 40111 (float) Proportional band
1922

30

Write

40112

Device variable code

40113 - 40114

Integral time in repeats/min

3

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FieldGate SWG50

System integration

HART command Type

Memory address

Device variable

Register count

1923

40115

Device variable code

4

40116

Manipulated variable unit

Write

40117 - 40118 (float) Manipulated variable rate of change of
limit
1924

Write

40119

Device variable code

40120

Set point units

440121 - 40122 (float) Set point rate of change limit
1925

Write

40123

Device variable code

40124

Fail safe unit

440125 - 40126 (float) Fail safe output level
1926

Write

40127

Device variable code

340128 - 40129 (float) Derivative time in minutes
1927

Write

40130

Device variable code

40131

Shed timing enabled

440132 - 40133 (float) Shed time in second
768

Write

40134 - 40141 (15bytes)

Join key value

8

769

Read

40142

Wireless mode

940143 (2 bytes)

Join status

40144

Number of available neighbor

40145

Number of advertising packet received

40146

Number of join attempts

40174 - 40148

Join retry timer

40149 - 40150

Network search time

773/774

Write/Read 40155 (2 bytes)

Network ID

1

778

Read

40156 (2 bytes)

Battery life

1

779

Read

40157 (2 bytes)

Number of packets generated by this device
since last report

540158 (2 bytes)

Number of packets terminated since lastreport40159

Number of MAC MIC failures

40160

Number of network MIC failures

40161

Power status

40194

Nickname

781

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Read

1

31

System integration

FieldGate SWG50

HART command Type
795/796

Memory address

Write/Read 40162
40163 - 40164 (4bytes)

Device variable

Register countTimer type3

Timer interval

797/798

Write/Read 40165

Output power in dbm

1

804/805

Read/Write 40166

CCA mode1

808/809

Read/Write 40167

Currently configured time-to-live

1

810/811

Read/Write 40168

Join priority

1

817

Read

40169

Number of bits in new channel map array

3

40170

Current channel map array

40171

Pending channel map array

40169

Number of bits in new channel map array

40170

Current channel map array821/822

Write/Read 40174

Network access mode code

1

840

Read

40390 - 4392 (5bytes)

Unique ID of device

3040393 (2 bytes)

Number of graphics active

40394 (2 bytes)

Number of frames active

40395 (2 bytes)

Number of links active

40396

Number of neighbors

40397 - 40398

Average communication latency

40399 (2 bytes)

Number of joins

40400 - 40401

Date of most recent join

40402 - 40403

Time of date when the device most recently
join

40404 - 40405

Number of packets generated by this device

40406 - 40407

Number of packets terminated by thisdevice40408 - 40409

Number of data-link layer MIC failuresdetected

40410 - 40411

Number of network layer (session) MIC
failures detected40412 - 40413

Number of CRC errors detected

40414 - 40415

Number of nonce counter values notreceived by this device

40416 - 40417

Number of nonce counter values notreceived from the device

818

32

Write

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FieldGate SWG50

System integration

HART command Type

Memory address

Device variable

40418 - 40419

Standard deviation of latency

Register count

960

Write

40193

Reason

1

962

Write

40194

Nickname

1

972

Write

40195 - 40197

Time at which to suspend network

640198 - 40200

Time at which to resume network

20

Read

40201 - 40216

Long tag

16

12

Read

40217 - 40228

Message

12

42

Read

40229

Device reset

1

48

Read

40230 - 40232 (6bytes)

Device specific status

17

40233

Extended device status40234

Device operating mode

40235

Standardized status 040236

Standardized status 1

40237

Analog channel saturated

40238

Standardized status 240239

Standardized status 3

40240

Analog channel fixed

40241 - 40246 (11bytes)

Device specific status

40309

Maximum no. of I/O cards

40310

Maximum no. of channels per I/O cards

40311

Maximum no. of sub-devices per channel

40312

Number of devices detected

40313

Maximum number of delayed responses

40314

Master mode for communication onchannels

40315

Retry count to use when sending
commands to a sub-device

74

Read

7

17

Write

40317 - 40328 (24bytes)

Message string

12

22

Write

40330 - 40345 (32bytes)Long tag

16

75

Read

40347

Same as command 0

17

105

Write

40359

Burst message

1

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System integration

FieldGate SWG50

HART command Type

Memory address

Device variable

Register count

105

40361

Burst mode control code

22

40362

Command number expansion flag

40363

Device variable code assigned to slot 040364

Device variable code assigned to slot 1

40365

Device variable code assigned to slot 2

40366

Device variable code assigned to slot 3

40367

Device variable code assigned to slot 440368

Device variable code assigned to slot 540369

Device variable code assigned to slot 6

40370

Device variable code assigned to slot 7

40371

Burst message

40372

Maximum number of burst messages
supported by the device

40373 (2 bytes)

Extended command number

40374 - 40375

Update time in 1/32 of a millisecond

40376 - 40377

Maximum update time in 1/32 of amillisecond

40378

Burst trigger mode code

40379

Device variable classification for trigger
value

40380

Units code

40381 - 40382

Trigger value

8.1.3

Read

Modbus exception codes

Code

Meaning

0x01

No request bytes present (expanded mapping only).
Invalid read request for "Number of neighbors" register from sub-device (condensed mapping only).

0x02

Starting address does not exist in mapping.

0x03

Starting register valid, but length of requests spans at least one unmapped register
WirelessHART device disconnected (condensed mapping only).

0x06

WirelessHART field device is engaged in processing another command. Retry later.

0x0b

Indicates that no response was obtained from the target device.

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System integration

To avoid Modbus exception notifications, read each individual device data independently. In
case of device disconnection, reading data from multiple devices in one block read will result
in complete Modbus block read error.

8.2

HART IP

8.2.1

Gateway terminated commands

The FieldGate SWG50 provides information on the following HART commands:
CommandFunction

Universal commands
0

Read Unique Identifier

12

Read Message

13

Read Tag, Descriptor, Date

17

Write Message

18

Write Tag, Descriptor, Date

20

Read Long Tag

22

Write Long Tag

38

Reset Configuration Changed Flag

Common practice commands
74

Read I/O system capabilities

77

Send command to sub-device

84

Read sub-device identity summary89

Set real time clock106

Flushed delayed responses

Wireless commands
773

Read Network ID

774

Write Network ID

836

Flush cached response for a device

Diagnostics
CMD 833

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Diagnostics

35

Commissioning

8.2.2

FieldGate SWG50

Special commands

The FieldGate SWG50 supports the activation of Fast Pipes for block data transfer using thefollowing commands:
CMD 146 (Write Device Fast Pipe Status)

Byte(s) Value

Request0-4 5-byte Device Unique ID

5 Pipe Status (OFF, ON_BI, ON_UP, ON_DOWN)

Byte(s) Value

Response

0-4 5-byte Device Unique ID
5 Pipe Status (OFF, ON_BI, ON_UP, ON_DOWN)

CMD 147 (Get Device ID of Active Pipe)

Byte(s) Value

RequestNone
Response

0-4 5-byte Device Unique ID

CMD 147 (Get Device ID of Active Pipe)

Byte(s) Value

RequestNone
Response

0-4 5-byte Device Unique ID

CMD 148 (Write Device Routing Status)

Byte(s) Value

Request0-4 5-byte Device Unique ID
5 Routing Status (Enable/Disable)
Response
0-4 5-byte Device Unique ID
5 Routing Status (Enable/Disable)

9

Commissioning

9.1

Function check• Post-mounting check →  14
• Post-connection check

9.2

Configuring the device

1.

Connect the device to the network.

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FieldGate SWG50

2.

Commissioning

Adjust the IP address of the connected PC to the IP range of the SWG50 as follows.
Default IP of FieldGate SWG50:
IP address: 192.168.254.254
Subnet mask 255.255.255.0

3.

Open network connections.

4.

Select Properties by clicking the right mouse button.
 The General dialog box opens.

5.

Click Use the following IP address and enter IP address.

6.

Enter "255.255.255.0" in the Subnet mask field and click OK.
The IP address assigned to the PC must be different to that of the FieldGate SWG50.

9.3

Login

1.

Ensure that the connected PC is in the IP range of the FieldGate SWG50.

2.

Open the web browser and enter the IP address of the FieldGate SWG50.
 The web server with the login window opens.

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37Commissioning

3.

FieldGate SWG50

Enter "admin" login information.
 The web server opens.
The default password must be changed when logging in for the first time. →  38
Operating multiple devices with factory-preset IP addresses will cause a network conflict,and incorrect parameters may be configured in the FieldGate SWG50 modules. When
programming modules for the first time, it is important to switch on only one at a time
and to change the IP address of each module to a unique IP address. Once all devices
have a unique IP address, they can be switched on together in the same network.

9.3.1

Changing the username and password

1.

In the Navigation menu, click Configuration -> Usernames/Passwords.
 The Configuration - Usernames/Passwords Modification dialog box appears.

2.

Make changes and click Submit.

The changes are accepted.

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Diagnostics and troubleshooting

10

Diagnostics and troubleshooting

10.1

General troubleshooting

Problem

Solution

Access to web server is notpossible.

Check power supply to device (ST-LED on ERR-LED off).
Check cable connection between PC and device.
Check network settings of PC and device.
Check IP addresses and subnet mask.

Connection to WirelessHART
devices is taking too long or
they are not communicatingwith each other.

"Active Advertising" must be enabled.
Check wiring of the devices.
Check power supply.
Check network ID and network password.
Check correct hexadecimal representation of network ID and network password.
Check communication range of the device and the WirelessHART devices in the same
network.

Error LED is lit

Check status notifications
Configuration file is corrupted or missing: problem reading/parsing the XML
configuration file of the device
One or more systems could not start properly or an application could not be
initialized: If the errors are not deleted after a few minutes, the device must be
restarted.
Important system components could not be initialized correctly: Check applications
and tools.
Network manager queue full: Reduce scan rate. Up to 100 notifications can be stored.

ModbusCheck Modbus addresses.
Check support for commands from WirelessHART device, adapter and HART device.

WirelessHART device connects Check stability and number of joins.
and disconnects
If joins increase, add repeater.
No connection from new
deviceCheck network ID and connection key.
Check access control list.
Ensure that the new device is switched on.

Low battery life

Replace battery.

Wireless signal too weak

Make sure the antenna is not blocked.

Weak network

Check communication. Each device must be able to communicate with at least threedevices.

10.2

Diagnostic information via light emitting diodes

ST

MESH

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flashing green

Voltage applied, device is active

flashing red

Device is initializing

off

Device off

lit green

WirelessHART device connectedoff

No WirelessHART device connected39

Diagnostics and troubleshooting

ERR

10.3

FieldGate SWG50

lit redInternal error

off

Normal operation

Diagnostic information in web browser

Advanced diagnostics are possible via the integrated web server.

10.4

Event logbook

This page shows the system protocol. It may take several seconds for the page to load.

‣ In the Navigation menu, click Monitoring/Reports -> System Log.
 The Monitoring - System Log dialog box appears.

10.5
Resetting the device
In
the
Navigation
menu, click Configuration -> Store Retrieve Settings.
‣
 The Configuration - Store Retrieve Settings dialog box appears.

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MaintenanceResetting the device:‣ Click the Set Factory Defaults button.
 All settings, including the IP address, are reset to the factory settings.
Uploading the configuration to the device:
1.

Click the Select file button.

2.

Navigate to the desired file. The Passphrase field must be completed.

3.

Click the Send Configuration to Device button.
 The upload starts.
The FieldGate SWG50 can export an existing configuration to the hard drive of a PC.
Please note that a passphrase is required. A 10-digit passphrase is necessary to protect
and then validate the file before it is saved or can be retrieved from a PC. It prevents
unauthorized users from applying the system configuration file to an unauthorizedaccess point to gain access to the network. Make a note of this passphrase whenever you
save a configuration file. It must be re-entered each time the configuration file isuploaded to the gateway.

11

Maintenance

11.1

Firmware update

On this page the current firmware can be displayed or a version installed.
1.

In the Navigation menu, click Maintenance -> Firmware Update.
 The Software Updates dialog box appears.

2.

Click the Select file button and navigate to the required file.

3.

Click Update Firmware.
 The new firmware version is installed.

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41

Maintenance

FieldGate SWG50

11.2
Utilities‣ In the Navigation menu, click Maintenance -> Utilities.
 The Utilities dialog box appears.

Ping
1.

Enter the IP address or host name.

2.

Click Ping.

The display indicates if the device is connected and operational.
Auto Logout Timer
1.

Select the relevant option.

2.

Click Submit.

The changes are accepted.
Reform WirelessHART Network‣ Click Reform Now.
The WirelessHART network is reorganized.

11.3

RebootThe FieldGate SWG50 can be restarted on this page.
1.

In the Navigation menu, click Maintenance -> Reboot.
 The Reboot Device dialog box appears.

2.

Click the Reboot button.

3.

Confirm Reboot.
 The FieldGate SWG50 restarts.

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12Repair12.1

General information

RepairRepairs may only be performed by Endress+Hauser staff or by individuals authorized andtrained by Endress+Hauser.

12.2

Spare parts

Accessories currently available for the product can be selected via the Product Configurator atwww.endress.com:
1.

Select the product using the filters and search field.

2.

Open the product page.

3.

Select Spare parts & Accessories.

12.3

ReturnThe requirements for safe device return can vary depending on the device type and national
legislation.
1.

Refer to the web page for information:
http://www.endress.com/support/return-material
 Select the region.

2.

Return the device if repairs or a factory calibration are required, or if the wrong device
was ordered or delivered.

12.4

Disposal

If required by the Directive 2012/19/EU on waste electrical and electronic equipment(WEEE), the product is marked with the depicted symbol in order to minimize the disposalof WEEE as unsorted municipal waste. Do not dispose of products bearing this marking as
unsorted municipal waste. Instead, return them to the manufacturer for disposal under theapplicable conditions.

13

Accessories

Accessories currently available for the product can be selected via the Product Configurator atwww.endress.com:
1.

Select the product using the filters and search field.

2.

Open the product page.

3.

Select Spare parts & Accessories.

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43Technical data

14

FieldGate SWG50

Technical data
For detailed information on the "technical data", see the Technical Information.

44

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*71574495*
71574495

www.addresses.endress.com