BA01579S/04/EN/03.16
71324511

Products

Solutions

Services

Valid as of version
1.09.xx

Operating Instructions
Fieldgate SFG500/SFM500
Access Point, Asset Monitor, Process Monitor

Power

PB DP

RS485

Run

PB ErrLAN 1

Failure

LAN 2
Reset

LAN 2

LAN 1

SFG5001.

Order code: XXXXX-XXXXXX
Ser. no.:XXXXXXXXXXXX
Ext. ord. cd.: XXX.XXXX.XX

Serial number

2.

www.endress.com/deviceviewer

Endress+Hauser Operations App

3.

2

Endress+Hauser

Revision history

Revision history
Product
versionOperating Instructions

changesComments

1.00.xx

BA00071S/04/EN/
01.11

Original manual-

1.00.xx

BA00071S/04/EN/
02.12

Editorial Chapter 3
Chapter 5.1.1
Chapter 5.3.4
Chapter 5.3.5
GeneralIP LAN1: 10.126.84.100
New DTM function: PROFIBUS Scan
Range
New DTM function: Set Device Address
Additional text regarding the Set Device
Address function
Renumbering, TOC, Index

1.01.xx

BA00071S/04/EN/
03.13

Chapter 5
Chapter 5.2
Chapter 5.3
Update New CD

Screenshots and texts updated
Embedded web server added
Additional functions restructured

BA00072S/04/EN/
01.13

Original manual-

BA00071S/04/EN/
04.14

Chapter 1
GeneralNew, IT security
Screenshots and texts updated

BA00072S/04/EN/
02.14

New function
Chapter 1
GeneralSupport of HART Remote IO
New, IT security
Screenshots and texts updated

BA00071S/04/EN/
05.14

No change-

BA00072S/04/EN/
03.14

3.2.4 E-mail Settings
4.2 Assets

Options for e-mail messaging
Grid viewBA00071S/04/EN/
06.14

No change-

BA00072S/04/EN/
04.14

4.2 Assets

Additionally supported HART Remote
IOs

BA00071S/04/EN/
07.14

No change-

BA00072S/04/EN/
05.14

3.2.4 E-Mail setup
4.2 Assets
4.2.2 Asset library

Additionally supported HART Remote
IOs
Importing, exporting and updating
assets
Libraries and GSD files

BA00071S/04/EN/
08.15

No change-

BA00072S/04/EN/
06.15

2 Assets
4.2.2 Asset library

Additionally supported HART Remote
IOs
Filter Asset Library, Print Asset
Descriptions

BA00071S/04/EN/
09.15

Chapter 3.2.1
Chapter 5.2.5
Chapter 5.3.4

Screenshots and texts updated
Screenshots and texts updated
Screenshots deleted and texts updated

BA00072S/04/EN/
07.15

3.1 Preliminaries
3.2.1 Network Settings
3.2.2 Date and Time3.2.3 Tag and Location
3.2.4 E-Mail Settings
3.2.5 Firmware Update
4.1.1 PROFIBUS live list
4.3.1 Event Logging

Screenshots and texts updated
Screenshots and texts updated
Screenshots and texts updated
Screenshots and texts updated
Screenshots and texts updated
Screenshots and texts updated
Screenshots and texts updated
Screenshots and texts updated

BA01579S/04/EN/
01.15

New Operating Instructions
9 Process Monitor

Merging BA00072S and BA00071S

1.02.xx

1.03.xx

1.04.xx

1.05.xx

1.06.xx

1.07.xx

1.08.xx

Endress+Hauser

3

Revision history

4

Product
versionOperating Instructions

changesComments

1.09.xx

BA01579S/04/EN/
02.16

Chapter 6
Chapter 12

Adjusted header on web server
Error display via SG500 status in header

1.09.xx

BA01579S/04/EN/
03.16

Screenshots and texts
updated-Endress+Hauser

Table of contents

Table of contents
1

Document information . . . . . . . . . . . . . . 6

1.1
1.2

1.4
1.5
1.6
1.7

Document function . . . . . . . . . . . . . . . . . . . . . 6
Symbols used . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2.1 Safety symbols . . . . . . . . . . . . . . . . . . 6
1.2.2 Symbols for certain types of
information . . . . . . . . . . . . . . . . . . . . 6
1.2.3 Electrical symbols . . . . . . . . . . . . . . . . 7
1.2.4 Type of protection . . . . . . . . . . . . . . . . 7
Software icons . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3.1 Fieldgate . . . . . . . . . . . . . . . . . . . . . . . 7
1.3.2 NAMUR NE 107 . . . . . . . . . . . . . . . . . 8
Text emphasis . . . . . . . . . . . . . . . . . . . . . . . . . 8
Supplementary documentation . . . . . . . . . . . . . 8
Acronyms used . . . . . . . . . . . . . . . . . . . . . . . . 9
Registered trademarks . . . . . . . . . . . . . . . . . . . 92

Basic safety instructions . . . . . . . . . . . 10

2.1
2.2
2.3
2.4
2.5

Requirements for personnel . . . . . . . . . . . . . .
Designated use . . . . . . . . . . . . . . . . . . . . . . .
Occupational safety . . . . . . . . . . . . . . . . . . . .
Operational safety . . . . . . . . . . . . . . . . . . . . .
IT security . . . . . . . . . . . . . . . . . . . . . . . . . . .

3Function and System Design . . . . . . . 11

3.1

Function . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.1.1 Access Point . . . . . . . . . . . . . . . . . . .
3.1.2 Asset Monitor/Process Monitor . . . . .
System design . . . . . . . . . . . . . . . . . . . . . . . .
3.2.1 Access Point . . . . . . . . . . . . . . . . . . .
3.2.2 Asset Monitor/Process Monitor . . . . .

1.3

3.2

10
10
10
10
10

11
11
11
11
12
13

4

Commissioning . . . . . . . . . . . . . . . . . . . . 14

4.1

Preparatory steps . . . . . . . . . . . . . . . . . . . . . . 14
4.1.1 Computer IP properties . . . . . . . . . . . 14
4.1.2 Web browser . . . . . . . . . . . . . . . . . . . 14
IP address of the LAN1 interface . . . . . . . . . . 15
4.2.1 Fieldgate SFG500 IP address . . . . . . . 15
4.2.2 IP address of the FieldCarecomputer . . . . . . . . . . . . . . . . . . . . . 16
Fieldgate SFGNetwork DTM . . . . . . . . . . . . . . 16
4.3.1 Installing the SFGNetwork DTM . . . . . 17
4.3.2 Updating the FieldCare DTM
catalog . . . . . . . . . . . . . . . . . . . . . . . 17

4.2

4.3

6.1.2
6.1.3
6.1.4

PROFIBUS Monitor . . . . . . . . . . . . . . 22
PROFIBUS Settings . . . . . . . . . . . . . . 23
Slave Settings . . . . . . . . . . . . . . . . . . 25

7

Asset Monitor . . . . . . . . . . . . . . . . . . . . . 26

7.1
7.2

Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Asset Library . . . . . . . . . . . . . . . . . . . . . . . . . 30
7.2.1 Update Asset Library . . . . . . . . . . . . . 30
7.2.2 Export Asset Library . . . . . . . . . . . . . 31
7.2.3 Import GSD . . . . . . . . . . . . . . . . . . . . 31
7.2.4 Filter Asset Library . . . . . . . . . . . . . . 31
7.2.5 Edit Asset Descriptions . . . . . . . . . . . 32
7.2.6 Print Asset Descriptions . . . . . . . . . . . 32

8

Process Monitor . . . . . . . . . . . . . . . . . . . 33

8.1
8.2
8.3

PROFIBUS DP/PA monitoring . . . . . . . . . . . . . 33
Monitoring PROFIBUS devices behind
Siemens link . . . . . . . . . . . . . . . . . . . . . . . . . 35
HART devices behind remote I/O . . . . . . . . . . 37

9Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

10

Settings and information . . . . . . . . . . 41

10.1

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
10.1.1 Network Settings . . . . . . . . . . . . . . . . 41
10.1.2 Date and Time . . . . . . . . . . . . . . . . . . 41
10.1.3 SFG Tag and Location . . . . . . . . . . . . 42
10.1.4 E-mail Settings . . . . . . . . . . . . . . . . . 43
10.1.5 Firmware update and restart . . . . . . . 45
10.2 Information . . . . . . . . . . . . . . . . . . . . . . . . . . 45

11Additional functions . . . . . . . . . . . . . . . 46

11.1 Communication dialog . . . . . . . . . . . . . . . . . .
11.2 Set Device Address (PB Address) . . . . . . . . . .
11.3 Set DTM Address . . . . . . . . . . . . . . . . . . . . . .
11.4 Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11.5 About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12

46
47
47
48
48

Troubleshooting . . . . . . . . . . . . . . . . . . 49

12.1 FieldCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
12.2 Faults indicated by the LEDs on the SFG500 . . 49
12.3 PROFIBUS communication faults . . . . . . . . . . 50
12.4 Faults displayed by the web server . . . . . . . . . 50

5

DTM for Fieldgate SFG500 . . . . . . . . . 18

5.1

Configuration . . . . . . . . . . . . . . . . . . . . . . . . 18
5.1.1 Fieldgate SFG500 CommDTM . . . . . . 18
5.1.2 Proxy Server Configuration . . . . . . . . 18

13.1 Appendix A - Computer IP settings . . . . . . . . . 51
13.2 Appendix B - Windows firewall . . . . . . . . . . . 52

6

Embedded web server . . . . . . . . . . . . . 20

6.1

Embedded web server . . . . . . . . . . . . . . . . . . 20
6.1.1 PROFIBUS live list . . . . . . . . . . . . . . . 20

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Endress+Hauser

13

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 51

5

Document information

Fieldgate SFG500/SFM500

1

Document information

1.1

Document function

These instructions provide all the information required for use of the software: from theproduct description, installation and use to system integration, operation, diagnostics andtroubleshooting to software updates and disposal.

1.2

Symbols used

1.2.1

Safety symbols

SymbolMeaning

DANGERDANGER!
This symbol alerts you to a dangerous situation. Failure to avoid this situation will result inserious or fatal injury.
WARNING!

WARNING This symbol alerts you to a dangerous situation. Failure to avoid this situation can result inserious or fatal injury.

CAUTIONCAUTION!
This symbol alerts you to a dangerous situation. Failure to avoid this situation can result inminor or medium injury.

NOTICENOTE!
This symbol contains information on procedures and other facts which do not result inpersonal injury.

1.2.2

Symbols for certain types of information

SymbolMeaning
Permitted
Indicates procedures, processes or actions that are allowed.
Preferred
Indicates procedures, processes or actions that are preferred.
Forbidden
Indicates procedures, processes or actions that are forbidden.
Tip
Indicates additional information.
Reference to documentation
Refers to the corresponding device documentation.
Reference to page
Refers to the corresponding page number.
Reference to graphic
Refers to the corresponding graphic number and page number.

,

,



…

Series of steps
Result of a sequence of actions
Help in the event of a problem

6

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Fieldgate SFG500/SFM500

Document information

1.2.3
SymbolElectrical symbols
Meaning

SymbolMeaning

Direct current

Alternating current

Direct current and alternating current

Ground connection
A grounded terminal which, as far as
the operator is concerned, isgrounded via a grounding system.

Protective ground connection
A terminal which must be connected
to ground prior to establishing anyother connections.

Equipotential connection
A connection that has to be connectedto the plant grounding system: Thismay be a potential equalization line
or a star grounding system dependingon national or company codes ofpractice.

1.2.4

Type of protection

SymbolMeaning0

Explosion-proof equipment which has undergone type examination
If the device has this symbol embossed on its name plate it can be installed in an explosion
hazardous area in accordance with the specifications in the certificate or in a safe area.

A0010932

A0026000

Hazardous area
Symbol used in drawings to indicate explosion hazardous areas. Devices located in and wiring
entering areas with the designation “explosion hazardous areas” must conform with the statedtype of protection.
Safe area (non-hazardous area)
Symbol used in drawings to indicate, if necessary, non-explosion hazardous areas. Devices locatedin safe areas still require a certificate if their outputs run into explosion hazardous areas.

A0026001

1.3

Software icons

1.3.1

Fieldgate

SymbolMeaning
Update Asset Library:
Uploads a library file to the Fieldgate SFG500
Export Asset Library:
Exports a library file from the Fieldgate SFG500
Import GSD:
Imports a GSD file with additional NAMUR NE107 information
Filter Asset Library:
Filters asset descriptions to vendor or device type
Edit Asset Description:
Allows an existing asset description to be editedPrint Asset Descriptions:
Prints individual asset descriptions
Shows the connected devices in a list viewShows the connected devices in a table view

Endress+Hauser

7Document information

Fieldgate SFG500/SFM500

SymbolMeaning
Shows the connected devices as module
Opens the subordinate live list

1.3.2

NAMUR NE 107

Symbol Description
Status OK.
A0028390

Failure – the device is inoperative or faulty.
A0028391

Check Function – the device is being checked, e.g. in simulation mode.
A0028392

Out of Specification – the value that has been sent via the current output is outside of the set limits.
A0028393

A0028394

A0028395

Maintenance Required – the device requires maintenance, e.g. cleaning in the case of a build up of
contamination on a limit switch.
Not OK, Unknown – the device has diagnostic information that cannot be classified in accordance with
NAMUR NE 107 because the corresponding file does not exist in the asset library.

1.4

Text emphasis

Emphasis Meaning

ExampleBold

Keys, buttons, program icons, tabs,
menus, commands

Start → Programs → Endress+Hauser select Print option in
the File menu.

1.5

Supplementary documentation

The following table lists the documents, both existing and planned, that contain
information relevant to safety or instructions for the installation, commissioning andoperation of the Fieldgate SFG500 and its web server. The manual PROFIBUS guidelines
contains information on how to design and install a PROFIBUS network, in particular on
how to ground the network in order to avoid electromagnetic interference on the bus. Allof the documentation available when the product is released for distribution can be foundon the Fieldgate SFG500 CD-ROM or at www.endress.com and is installed during setup
under Start → Programs → Endress+Hauser SFG500 → Manuals.
SFG500 documentation

8

Description

Document type

Description

Fieldgate SFG500; Installation and Commissioning

Operating Instructions

BA00070S/04/EN

Fieldgate SFG500; Getting Started

Operating Instructions

BA00073S/04/A2

PROFIBUS Guidelines

Operating Instructions

BA00034S/04/EN

FieldCare Project Tutorial

Operating Instructions

BA00065S/04/EN

Endress+Hauser

Fieldgate SFG500/SFM500

Document information

1.6

Acronyms used

Acronyms

Meaning

DCS

Distributed Control System

DHCP Server

Dynamic Host Configuration Protocol Server

CPU

Central Processing UnitDP

Decentralized Peripheral

IP

Internet Protocol

LAN

Local Area Network

NS

Next Station

PA

Process Automation

PLC

Programmable Logic Controller

TS

This Station

UDP

User Datagram Protocol

1.7

Registered trademarks

PROFIBUS® is a registered trademark of the PROFIBUS User Organization, Karlsruhe/
Germany.
Microsoft®, Windows®, Windows 2000®, Windows XP®, Windows 2003 Server®,Windows 2008 Server®, Windows 7®, Windows10®, Windows Vista® and the Microsoft
logo are registered trademarks of the Microsoft Corporation.
Acrobat Reader® is a registered trade mark of Adobe Systems Incorporated.
All other brand and product names are trademarks or registered trademarks of thecompanies and organizations in question.

Endress+Hauser

9Basic safety instructions

Fieldgate SFG500/SFM500

2

Basic safety instructions

2.1

Requirements for personnel

The system must be installed, connected, configured, operated and maintained inaccordance with the instructions in this manual and the associated manuals. In addition,
the operating personal must have the necessary authorizations and appropriatequalifications.

2.2

Designated use

Fieldgate SFG500 is a system component that provides an independent access route to a
PROFIBUS network. It may be used in a variety of applications that are supported by
specific operating modes. The operating modes are determined by an optional memory
card (Fieldgate Module SFM500).
Without memory card, Fieldgate SFG500 has the basic operating mode Access Point. In
this case, it acts as an Ethernet gateway with adaptive PROFIBUS Master Class 2
capabilities to support FDT-based plant asset management host applications, e.g.
FieldCare. Applications that require a memory card are being developed and will be
described in separate manuals, see Section 1.5. →  8
When it is equipped with a memory card, the Fieldgate SFG500 listens to the bus traffic
and presents the results in its web server. The user is able to check the status of devices
according to Namur NE 107. Events on the bus can also be recorded and e-mails can besent when specific events occur. The Asset Monitor cannot be used to carry out any device
configurations except for setting PROFIBUS device addresses. To do so, the Fieldgate
SFG500 must be used together with FieldCare or DeviceCare, as described in section 5.
→  182.3

Occupational safety

When using the Fieldgate SFG500 as an Access Point or an Asset Monitor, the instructionsin the BA0070S/04/EN Operating Instructions must be followed.

2.4

Operational safety

Fieldgate SFG500 has been designed to operate safely in accordance with current technicalsafety and EU directives. Field devices, links, junction boxes, cables and other hardware
used in conjunction with the Fieldgate SFG500 module must also be designed to operatesafely in accordance with current technical safety and EU directives.
If devices are installed incorrectly or used for applications for which they are not intended,or if the Fieldgate SFG500 module is not configured correctly, it is possible that dangers
may arise.

2.5

IT security

We only provide a warranty if the device is installed and used as described in the
Operating Instructions. The device is equipped with security mechanisms to protect itagainst any inadvertent changes to the device settings.
IT security measures in line with operators' security standards and designed to provide
additional protection for the device and device data transfer must be implemented by theoperators themselves.

10

Endress+Hauser

Fieldgate SFG500/SFM500

Function and System Design

3

Function and System Design

3.1

Function

3.1.1

Access Point

Without memory card, Fieldgate SFG500 has the basic operating mode Access Point. In
this mode, it functions as an Ethernet gateway with an adaptive PROFIBUS Class 2 master,and supports FDT-based plant asset management applications.
The SFGNetwork DTM is provided for use with FieldCare and offers the following
functions:• Scanning for all Fieldgate SFG500s in the same Ethernet IP address domain• Scanning for all PROFIBUS DP/PA devices in the connected segment• Access to the functions embedded in the web server, e.g. live list, settings etc.
The DTM is supplied as standard with FieldCare from version 2.09.xx or can be installedfrom the Set-up CD ROM provided with Fieldgate SFG500.

3.1.2

Asset Monitor/Process Monitor

This feature (device monitoring) is available once a Fieldgate module with thecorresponding software is inserted into the memory card slot of the Fieldgate. In AssetMonitor mode, Fieldgate uses its parallel path to a PROFIBUS DP network to monitor
traffic, build up a list of the bus participants and to monitor bus events.
It offers the following functions:• Live list of the devices on the bus with status information in accordance with NAMUR
NE 107• Audit trail of device events with type of event and time stamp• E-mail notification of bus events• Providing cyclic and acyclic process values
When the Fieldgate SFG500 is operating in Asset Monitor/Process Monitor mode, it canstill be used together with FieldCare. Additional functions are shown in the embedded web
server of the SFG500 DTM.

3.2

System design

A typical control network consists of a PLC or DCS system and one or more PROFIBUS DP
segments. Depending on the actual circumstances, it is possible for additional Class 1
masters to be connected to the network. PROFIBUS DP slaves, remote I/Os and segment
couplers or PA links are also connected to the PROFIBUS DP segment. Remote I/Os enable
HART devices to be integrated into the PROFIBUS DP network, for example. Segment
couplers or PA links establish a connection to PROFIBUS PA slaves and also supply themwith power.
The Fieldgate SFG500 provides the Host applications with access to the data from the
PROFIBUS DP segment independently of the control system via its Ethernet port. The Local
Area Network (LAN) that these devices operate in can be a separate network or a part ofthe control network. Each Fieldgate SFG500 can establish a connection to a single
PROFIBUS DP segment. If there is more than one segment in a PROFIBUS DP network, aseparate SFG500 module is required for each segment.
The Fieldgate SFG500 can be configured from any computer in the LAN using a web
browser (e.g. Internet Explorer). LAN2 is equipped with a DHCP server, which supplies anaddress to a connected computer.

Endress+Hauser

11

Function and System Design

Fieldgate SFG500/SFM500

3.2.1

Access Point
1

2

15

3
4

14
5
6
7

8
13
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

12

12

11

10 9

System architecture for Fieldgate SFG500 operating as an access point
FieldCareWeb browser
LAN1 (Ethernet)
SFG500 PB MS2
PROFIBUS DP
DP/PA coupler (transparent)
DP/PA coupler (not transparent)
PROFIBUS PA with PA slave
HART devices downstream from remote I/O
DP remote I/O (HART connection)
DP slave (PA profile)
PB Class 2 master (visitor)
PLC/DCS (additional PB Class 1 master optional)
PLC/DCS with PB Class 1 master
Control network

Endress+Hauser

Fieldgate SFG500/SFM500

Function and System Design

3.2.2

Asset Monitor/Process Monitor
1

2

15

3
4

14
5
6
7

8
13
2
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Endress+Hauser

12

11

10 9

System architecture for Fieldgate SFG500 operating as an asset monitor
FieldCareWeb browser
LAN1 (Ethernet)
SFG500 PB MS2
PROFIBUS DP
DP/PA coupler (transparent)
DP/PA coupler (not transparent)
PROFIBUS PA with PA slave
HART devices downstream from remote I/O
DP remote I/O (HART connection)
DP slave (PA profile)
PB Class 2 master (visitor)
PLC/DCS (additional PB Class 1 master optional)
PLC/DCS with PB Class 1 master
Control network

13

Commissioning

Fieldgate SFG500/SFM500

4

Commissioning• This section consists solely of information regarding physically commissioning andconnecting the Fieldgate SFG500• These Operating Instructions describe the configuration and operation of theFieldgate SFG500 for specific applications, see Section 5.1 →  18
• For the purposes of these Operating Instructions, it is assumed that the battery has
been inserted into the Fieldgate and the network is in operation.

4.1

Preparatory steps

4.1.1

Computer IP properties

The LAN1 and LAN2 interfaces of Fieldgate SFG500 allow communication with acomputer via the integral Web Server.
Ensure that the following conditions are met:
• The TCP/IP Internet protocol is installed on your computer and active• The user has administrator rights for the computer and the network• The user has a set of IP addresses that have been authorized by the IT department• The proxy server for the Internet browser is disabled.
Fieldgate SFG500 is supplied with the following default:• LAN1: 10.126.84.100• LAN2: 192.168.253.1
Ensure that there is no other DHCP server in the network.
Fieldgate SFG500 acts as a DHCP server on the LAN2 service interface and willautomatically assign any computer connected an IP address, provided the latter has been
configured to receive it. For later use in a PROFIBUS network, the Fieldgate SFG500
normally requires a fixed address on the LAN1 operating interface. This address must be
set up in the web server.
Most computers which are used in a company network will already be set up to accept
an IP address from a DHCP server. If the computer is used in a control system,
however, it is possible that it has a fixed address. In this case, you must set an IP
address, as described in Appendix A. →  51

4.1.2

Web browser

The majority of the web browsers used in company networks operate via a proxy server.
This setting must be deactivated for the computer to be able to communicate with the
SFG500 web server. The procedure below applies to Windows XP and Internet Explorer
8.0.

14

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Fieldgate SFG500/SFM500

Commissioning

Configuring a web server
1.

Right-click on the icon for the Internet browser on the desktop and selectProperties.
 This will open the Internet Properties dialog window.

2.

Click on the Connections tab and then select LAN Settings.
 This will open the LAN Settings dialog window.

3.

Uncheck the checkbox for the proxy server.
 The x in the checkbox will be removed and the fields for the proxy server will begrayed out.

4.

Click OK twice.
 This will confirm the settings and close the Internet Properties dialog window.

The connection to the SFG500 web server can now be established.

4.2

IP address of the LAN1 interface

4.2.1

Fieldgate SFG500 IP address

1.

Endress+Hauser

Check to ensure that the computer is connected to the LAN1 interface via a crossovercable.

15

Commissioning

Fieldgate SFG500/SFM500

2.

Enter and confirm the IP address 192.168.253.1. for the LAN2 interface in yourInternet browser.
 This will open the introduction page for the web server.
3.

Click Login on the menu bar.
 This will disable write protection.

4.

Enter and confirm the user name (admin) and the password (admin).

5.

Click on the Settings tab.
6.

Enter the required Ethernet/IP Address, Network Mask and Default Gateway andclick Apply.
 The changes are saved in the Fieldgate SFG500.

7.

Click Log out.
 This will reactivate write protection.

4.2.2

IP address of the FieldCare computer

Before FieldCare can use Fieldgate SFG500 to connect to the PROFIBUS network, thecomputer on which it is running must be given an address in the same domain.
1.

Assign the computer an address in the same address domain as that of the Fieldgate
SFG500, see Appendix A. →  51

2.

Connect the computer to the LAN1 Ethernet interface via a crossover cable. A patch
cable is required for a switch or a router.

3.

Test the connection using the DOS command ping xxx.xxx.xxx.xxx, using theaddress of the Fieldgate SFG500 in place of 'x'.
 A FieldCare project can be started.
If there is no connection, proceed as described in the BA00070S/04/DE Operating
Instructions.

4.3

Fieldgate SFGNetwork DTM

When Fieldgate SFG500 is used with FieldCare, it operates exclusively as a pure Access
Point. For this purpose, a CD-ROM containing the DTMs and the documentation is
included with the system. These DTMs must first be installed in FieldCare before FieldCare
SFG500 can be used.
Installation of the SFGNetwork DTM is not necessary for FieldCare Version 2.09.xx or
higher: For these versions, the SFGNetwork DTM is installed as part of the DTM
library. An update is recommended, because it is possible for the Fieldgate SFG500 to
be supplied with a more recent version of the SFG500 DTMs.

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Commissioning

4.3.1

Installing the SFGNetwork DTM

1.

Insert the CD-ROM into the disk drive.
 The Setup program will start automatically.

2.

Click on CommDTM and follow the subsequent instructions.

4.3.2

Updating the FieldCare DTM catalog• The FieldCare DTM catalog must be updated if a new DTM is installed. You require
administrator rights to update the FieldCare DTM catalog.
• If a SFGNetwork DTM was already in the catalog, it is automatically updated anddoes not appear as "New" in the left-hand panel.
Updating the DTM catalog
1.

Start FieldCare and log in as the administrator.

2.

In the startup screen click Continue and in the FieldCare dialog click Open.

3.

Open DTM Catalog and click Update.
 The Update DTM Catalog dialog appears. The left-hand pane is initially empty.

4.

Click Update.
 The search for DTMs is started. This can take a few minutes.
When the search is finished, the new DTM catalog appears.

5.

Select new DTMs and click Move>> and OK.
 The Update DTM Catalog dialog closes and the changes are accepted.

The DTM catalog is updated.

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Fieldgate SFG500/SFM500

5

DTM for Fieldgate SFG500

This chapter contains a short description of the functions obtainable via the Fieldgate
SFG500 Device DTM. All functions are called by right-clicking on a connected DTM andselecting the appropriate context menu. This procedure is not illustrated by screenshots.

5.1

Configuration

5.1.1
Fieldgate SFG500 CommDTM‣ Right-click on the Configuration entry in the Network dialog window.
 The Fieldgate SFG500 Device DTM will open.

Meaning of the individual parameters:
Parameters

Meaning

Identification

If the Fieldgate SFG500 Device DTM is manually added to a network, the menu provides three
options for identifying the device that the DTM is to be connected to.
• The Serial Number entry field is enabled:– Enter the serial number of the device and press the Enter key.
– The connection is made and the IP address and Device Tag are displayed• The IP Address entry field is enabled:– Enter the IP address of the device and press the Enter key.
– The connection will be established and the serial number and device tag will be displayed• The Device Tag entry field is enabled:– Enter the device tag of the device and press the Enter key.
– The connection is made and the serial number and IP address are displayed

Serial Number Displays the serial number of the connected device.
When offline, the box can also be used to reconnect to a different device, see above
IP Address

Displays the IP address of the connected device.
When offline, the box can also be used to reconnect to a different device, see above

Device Tag

Displays the device tag of the connected device.
• When offline, the box can also be used to reconnect to a different device, see above• If the DTM is online, the field can also be used to change the tag of the connected device.

Start Address

The lowest address scanned during searching for participants on the bus system

End Address

The highest address scanned during searching for participants on the bus system

5.1.2

Proxy Server Configuration

The SFG500 DTM must be offline before changes can be made to settings for theproxy server.
Some dialogs of the SFG500 CommDTM are Web pages provided by the connected
Fieldgate SFG500. In order to connect to the Web server, it may be necessary to configure
the proxy server.
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DTM for Fieldgate SFG500‣ The proxy server is configured in Advanced Settings in the Configuration dialog.
Click on the left-hand button on the toolbar in the tree view of the Configuration
dialog window and select Advanced Settings.
 The proxy server can be configured.

The following options are available in the drop-down menu:
Parameters

Meaning

automatic (default) First the system settings are used. If it is not possible to establish a connection, the no
proxy server option will be used

Endress+Hauser

system settings

The settings defined in the web browser will be usedno proxy

The proxy server is disabled19Embedded web server

Fieldgate SFG500/SFM500

6

Embedded web server
From version 1.09.xx, the Fieldgate SFG500 TAG and the Fieldgate SFG500 status are
displayed in the header of the web server.

3
1
2

Header on web server
Fieldgate SFG500 TAG
Fieldgate SFG500 status

SymbolDescription
Fieldgate status: OK
Internal error, please restart SFG
E-mail cannot be sent
Test e-mail cannot be sent
Time synchronization failed
Baudrate not consistent
No data transfer, check PROFIBUS settings
A free PROFIBUS address could not be found6.1

Embedded web server

The Embedded Web Server displays all of the functions of the Fieldgate web server in a
DTM environment.
1.

The SFG500 DTM must first be connected, as otherwise the entry will not appear in
the menu.
Right-click on the SFG500 entry.

2.

Right-click on the Additional Functions → Embedded Web Server entry.

3.

Select the Network tab.
 The PROFIBUS Live List will open.

6.1.1

PROFIBUS live list

The PROFIBUS Live List displays all devices that can be seen through the selected Fieldgate
SFG500.

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Embedded web server

Table view
1.

Right-click on the Additional Functions → Embedded Web Server entry.

2.

Select the Network tab.
 The PROFIBUS Live List will open.

Meaning of the individual parameters:
Parameters

Meaning

Overview table Indicates the number of devices on the bus, together with their type and status• Green: Device in cyclic data exchange, status OK• Yellow: Device in cyclic data exchange, has diagnostic message• Orange: Device failed to enter into cyclic data exchange• Grey: Device is present, but not in cyclic data exchange• Blue: Fieldgate SFG500
Shows the connected devices in a list viewShows the connected devices in a table view
Scanning state Shows the number of devices the extended information (tag, diagnosis, etc.) has been readfrom. If the extended information has been read from all devices, Scanning completed will be
displayed. In case of connecting new devices later on, only these additional devices will be
displayed in the scanning state.
Live list matrix Displays the type and PROFIBUS address of the device.
• Mxxx: master with PROFIBUS address xxx• Syyy: slave with PROFIBUS address yyy• Color code: as in overview

List View
1.

Endress+Hauser

Click on Show List View.
 The list of all connected devices will be displayed.

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Fieldgate SFG500/SFM500

2.

Click on a device.
 The device details will be displayed.

3.

Click on Show Grid View.
 The table view will be displayed again.

Meaning of the individual parameters:
Parameters

Meaning

Overview table

Indicates the number of devices on the bus, together with their type and status• Green: Device in cyclic data exchange, status OK• Yellow: Device in cyclic data exchange, has diagnostic message• Orange: Device failed to enter into cyclic data exchange• Grey: Device is present, but not in cyclic data exchange• Blue: Fieldgate SFG500
Shows the connected devices in a list viewShows the connected devices in a table view

Live list
Slave

Slave ID in the PROFIBUS live list (Saaa, aaa = PROFIBUS address)

Ident

Slave device type

Device type

Manufacturer’s device type identification

Serial No.

Manufacturer’s serial number of the slave

Tag

Tag No. of the slave

Status• OK: No events since last restart of live list
• DIAG: Device has issued a diagnostic message since last restart of live list
• FAIL: Device has failed since last restart of live list

Details of Slave
Manufacturer

Manufacturer of the device

HW Revision

Revision of the installed hardware

SW Revision

Revision of the installed software

6.1.2

PROFIBUS Monitor

Table view

22

1.

Right-click on the Additional Functions → Embedded Web Server entry.

2.

Select the Network tab.

3.

Select PROFIBUS monitor.
 The PROFIBUS Live List will open.

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Embedded web server

Meaning of the individual parameters:
Parameters

Meaning

Resetting

Restarts the PROFIBUS Monitor

Diagnostic table
Slave

Slave ID in the PROFIBUS live list (Saaa, aaa = PROFIBUS address)

Ident

Slave device type

StatusIndicates the number of devices on the bus, together with their type and status• Green: Device in cyclic data exchange, status OK• Yellow: Device in cyclic data exchange, has diagnostic message• Orange: Device failed to enter into cyclic data exchange• Grey: Device is present, but not in cyclic data exchange• Blue: Fieldgate SFG500

Init

Indicates the number of device initializations since the last restart of monitor

Diag

Indicates the number of diagnostic messages since the last restart of monitor

Last Diagnosis Time

Displays the time of the last diagnostic message issued by the device:
If there has been no message, the time of the last monitor restart is shown

Details of Slave
Parameter data

Parameter string of selected slave (shown only after an initialization)

Configuration data

Configuration string of selected slave (shown only after an initialization)

Last diagnostics

Diagnosis string of selected slave (shown only after an diagnostic message)

6.1.3

PROFIBUS Settings

The commissioning of the Fieldgate SFG500 is described in the BA00070S/04/EN
Operating Instructions , Fieldgate SFG500: Installation and Commissioning.
The list of PROFIBUS settings shows the baudrate detected, the PROFIBUS address of theselected Fieldgate as well as the bus parameters identified for master class 1. The dialog
window can also be used to set the bus parameters, in which case all masters in the
network must be synchronized.

Endress+Hauser

1.

Right-click on the Additional Functions → Embedded Web Server entry.

2.

Select the Network tab and the PROFIBUS Settings entry.
 The PROFIBUS Settings will open.

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Fieldgate SFG500/SFM500

Meaning of the individual parameters:
Parameters

Meaning

Configuration Mode
Auto Mode

The Fieldgate SFG500 determines the PROFIBUS parameters and sets its own address:• The PROFIBUS parameters are displayed.
• Overwriting is disabled
The Fieldgate SFG500 sets the baudrate and its own address:• The Target Rotation Time is calculated.
• All other parameters are recommendations, in accordance with the identified baudrate.
• If the parameters of the cyclical master are known, the relevant settings should be madein Manual mode.

Manual Mode

Writing is enabled and the user can set the PROFIBUS parameters:• If the data transfer rate or the PROFIBUS parameters of the Fieldgate SFG500 arechanged, the same settings must be configured in all masters in the PROFIBUS network.
Otherwise, communication errors will occur.
• When returning to Auto mode, all parameter changes of the Fieldgate SFG500 are lost:Fieldgate SFG500 determines the PROFIBUS parameters and sets its own address.
• The baudrate can be changed only if there is no cyclical master on the bus.

Baud rate
Baud rate

Indicates the baudrate detected by Fieldgate SFG500. To change the baudrate:• Select Manual Mode
• Select a new baudrate from the pull-down menu and press Apply• If the baud rate does not match the baud rate of the master, an error message will appear• Returning to Auto Mode will cause all parameter changes to the Fieldgate SFG500 to belost: Fieldgate SFG500 will determine the PROFIBUS parameters and configure its own
address.

Address Parameters
Station AddressThis displays the PROFIBUS DP address for the Fieldgate SFG500 (Class 2 master) that theFieldgate has selected for itself. To force a new address (0 – 126):• Select Manual Mode
• Enter a new address and click Apply• Returning to Auto Mode will cause all parameter changes to the Fieldgate SFG500 to be
lost

Highest Station
Address

The highest station address scanned during searching for participants on the bus system.

Timing Parameters

24

Slot Time

Monitoring time – 'Wait for receipt' – of the senders (Requestor) of telegram for the
acknowledgement of the recipient (Responder). After expiration, a retry occurs inaccordance with the value of 'Max. telegram retries'.

Min. Station
Delay Time

Minimum response time of a slave. This defines the minimum amount of time that elapses
before a slave responds to a query from the master. The value in this field should bematched to the value in Quiet Time.

Max. Station
Delay TimeLongest time period that must elapse before a Sender (Requestor) may send a further query
telegram. Greatest time period between receipt of the last Bit of a telegram to the sending of
the first Bit of a following telegram. The Sender (Requestor, Master) must wait at least forthis time period after the sending of an unacknowledged telegram (e.g. Broadcast only)
before a new telegram is sent.

Quiet Time

Fade time or switching time for self-controlled repeaters. Sending and receiving telegramsmust be blocked during this time.

Set Time

Minimum period "reaction time" between the receipt of an acknowledgement to the sendingof a new query telegram (Reaction) by the Sender (Requestor).

Token Rotation
Time

Token rotation time. Defines the maximum amount of time that the DP master is permitted
to hold a token before relaying it. How much time the Master still has available for sending
data telegrams to the Slaves is dependent on the difference between the nominal and theactual token cycling time.

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Embedded web server

Parameters

Meaning

Gap Update
FactorDefines a number of token cycles after which active bus participants will check for newly
added participants in their GAP range. The GAP range is the range of addresses from theaddress of a given bus participant (TS) to the station address of the next participant (NS).
Each bus participant carries out a check of this range to determine whether new participants
have been added to the PROFIBUS ring after the interval defined in the GAP Update Factor
has elapsed.

Max Retry Limit

Limit for repeating the data exchange. This defines how many times a slave can fail to
respond to a query by a master before an error is reported.

ButtonConfirm

6.1.4

Applies any changes to Fieldgate SFG500

Slave Settings

PROFIBUS slave settings enable the user to change the address of the selected PROFIBUS
device, e.g. while the network is being commissioned, see section 11.2→  47.
1.

Right-click on the Additional Functions → Embedded Web Server entry.

2.

Select the Network tab and the PROFIBUS Slave Settings entry.
 The PROFIBUS Slave Settings will open.

3.

In the Current Address field, select the device that needs to have its addresschanged.

4.

In the New Address field, select the new address for the device.

5.

Click Apply.
 The changes will be saved for that device.
• If Cancel is selected, all changes will be discarded and the device will retain its old
address.
• If it is not possible to change an address, it may be the case that the selected
PROFIBUS slave device is locked.
After an address change the device concerned will no longer be connected to its DTM:
• For this reason, either change the DTM address to the address of the new device, or• Delete all devices under the SFG500 and scan or verify the entire network again.
• Only addresses of devices that are not in cyclic data exchange can be changed.

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Fieldgate SFG500/SFM500

7Asset Monitor

7.1

StatusAsset Status List displays the current status of the PROFIBUS devices on the bus segment
connected to Fieldgate SFG500. The status is categorized according to NAMUR NE 107.
Table view

‣ Click on the Assets tab and then click on Status.
 The Asset Status dialog window will be displayed.

Meaning of the individual parameters:
Parameters

Meaning

Overview table Indicates the number of devices in the various NAMUR NE 107 categories
Shows the connected devices in a list viewShows the connected devices in a table view
Live list matrix Displays the type and PROFIBUS address of the device.
• Mxxx: master with PROFIBUS address xxx• Syyy: slave with PROFIBUS address yyy• Color: as on the PROFIBUS live list
If a supported HART remote I/O is connected at an address, the subordinate live list of devices
behind the remote I/O can be opened using the Subordinate Live List button.
The following remote I/Os are currently supported:• Siemens ET200M• Siemens ET200iSP• Turck excom• Siemens DP/PA Link
• ABB S900
• Stahl IS1/IS1+

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Asset Monitor

List View
1.

Click on the List View button.
 A list of all connected devices will be displayed.

2.

Click on a device.
 The details will be displayed.

3.

Click on the Table View button.
 The devices will be displayed in the table view again.

Meaning of the individual parameters:
Parameters

Meaning

Overview table

Indicates the number of devices in the various NAMUR NE 107 categories
Shows the connected devices in a list viewShows the connected devices in a table view

Live list
Slave

Device ID on the PROFIBUS live list (Saaa, aaa = PROFIBUS address)

NE 107

Device status in accordance with NAMUR NE 107

Tag

Tag number of device

Device type

Manufacturer’s device type identification

Manufacturer

Manufacturer serial number of device

Ident

Device type of device

Device details
Device status

Endress+Hauser

Detailed diagnostic message of device according to NAMUR NE107

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Asset Monitor

Fieldgate SFG500/SFM500

Subordinate Live List (list view)‣ Click on the Subordinate Live List button.
 The Subordinate Live List will be displayed in a list view.

Meaning of the individual parameters:
Parameters

Meaning

Overview table

Indicates the number of devices in the various NAMUR NE 107 categories
Back to overview: Returns to the superordinate list resp. table viewShows the connected devices in a list viewShows the connected devices in a table viewShows the connected devices as module

Live list
Slave

The remote I/O address at which the relevant device is connected

NE 107

Device status in accordance with NAMUR NE 107

Tag

Tag number of device

Device type

Manufacturer’s device type identification

Manufacturer

Manufacturer serial number of device

Ident

Type of device

Details of the channel
Device status

28

Detailed diagnostic message of device according to NAMUR NE107

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Fieldgate SFG500/SFM500

Asset Monitor

Subordinate Live List (module view)‣ Click on the Module View button.
 The Subordinate Live List will be displayed in a module view.

This view shows the usually modular composition of a Remote IO. The supported HART
modules are depicted in the corresponding slots. If a HART device is connected to amodule, the corresponding channel will be highlighted in color.
The following color states are possible:• Green: Device in cyclic data exchange, status OK• Yellow: Device in cyclic data exchange, has diagnostic message• Orange: Device failed to enter into cyclic data exchange• White: No HART device connected
In addition, the device status is shown for each channel using NAMUR NE 107 symbols,
see Section 1.3.2 →  8
Subordinate Live List (table view)‣ Click on the Table View button.
 The table view will be displayed.

The table comprises all devices behind the Siemens DP/PA Link chosen. Depening on thelink configuration it is possible it shows up itself. The details of the individual parameters
are to be found in the table for the Asset Status Grid.
In addition, the device status is shown for each device using NAMUR NE 107 symbols, see
Section 1.3.2 →  8Endress+Hauser

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Fieldgate SFG500/SFM500

7.2

Asset Library

Asset Library displays a list of the devices that are stored in the library and which have
NAMUR NE 107 capabilities.
1.

Click on the Assets tab and then click on Asset Library.
 The Asset Library will be displayed.

2.

The drop-down menu can be used to switch between the PROFIBUS library view and
the HART library view.

Parameters

Meaning

Manufacturer

Manufacturer serial number of device

Device type

Manufacturer’s device type identification

Ident

Type of device

VersionVersion of the asset description

7.2.1

Update Asset Library

The Asset Library consists of a list of devices that can display diagnostic information inaccordance with NAMUR NE 107. Every new version of Fieldgate Asset Monitor
automatically contains the latest library. For projects that require third-party devices, e.g.
valves, Endress+Hauser will provide a library file that can be uploaded to the Fieldgate
SFG500 via the web server as follows, or the user can upload a library file from anotherFieldgate SFG500 that has been previously exported.

30

1.

Click on the Asset Library button.
 The Asset Library will be displayed.

2.

Click the Update icon.
 The Asset Library will be displayed.

3.

Click Browse and navigate to the folder in which the Asset Library is located.

4.

Click on the file and then click Open.

5.

Click Update.

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Asset Monitor

The selected file will be uploaded to the Fieldgate SFG500.
A red button appears above the table.

7.2.2

Export Asset Library

In order to copy edited library contents from one Fieldgate SFG500 to another, a library
can be exported.
1.

Click on the Asset Library button and then click on the Export icon.

2.

Select a location to save the file and click OK.

The library will be saved.

7.2.3

Import GSD

In order to add new PROFIBUS devices to a library, the Import GSD function can be used to
upload a GSD file. The information is transferred from the GSD file to the library.
1.

Click on the Asset Library button and then click on the Import GSD icon.

2.

Click Browse and navigate to the folder in which the GSD file is located.

3.

Click on the file and then click Open.

4.

Click on Start Import.

The selected GSD file will be uploaded to the Fieldgate SFG500.
A red button appears above the table.

7.2.4

Filter Asset Library

Asset descriptions can be filtered to vendor or device type.
1.

Click on the Asset Library button.
 The Asset Library will be displayed.

2.

Click on the Manufacturer or Device Type button.

3.

Enter the manufacturer or device type that is to be filtered for in the text field andclick on the Filter the Asset Library button.

The filtered list will appear.

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Fieldgate SFG500/SFM500

A red button appears above the table.

7.2.5

Edit Asset Descriptions

Existing asset descriptions can be changed using the editor function.
1.

Select the file that is to be changed from the list and click on the Open Asset
Description in Editor button.
 The editor will open and display the contents of the selected asset description.

2.

Make the necessary changes to the file and click Apply.

The changes are saved.
A red button appears above the table.

7.2.6

Print Asset Descriptions

Prints existing asset descriptions.
1.

Select the file that is to be printed from the list and click on the Print Selected Asset
Description button.
 A new browser window will open and display the contents of the selected asset
description.
The Print dialog window will open.

2.

Select a printer and click Print.

The selected file will be printed.

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Process Monitor

8

Process Monitor

The Process Monitor enables the Fieldgate SFG500 to monitor the cyclic and acyclic
process values. A configured cyclic PROFIBUS master is required for the cyclic process
values. The acyclic process values do not require an additional master. The user must be
logged in to make changes to the monitoring process.
• Up to four process values can be displayed in one tile
• The background color indicates the following statuses:– Green: Device in cyclic data exchange, status OK– Yellow: Device in cyclic data exchange, has diagnostic message– Orange: Device failed to enter into cyclic data exchange– Gray: Device is not in cyclic data exchange• At the top right of the tile, the device status from the device is displayed inaccordance with NAMUR NE 107.
Meaning of the individual parameters:
Parameters

Meaning

Device addressThis is applied from the selection made in the drop-down menu.

Device tag

Tag number of device.

Displayed device
tag

Apply or re-enter device tag.

Unit

Measuring unit of the displayed value.

Data typeThis is entered automatically. However, it can also be changed by the user.
For analog values this is DS101, and for digital values DS102, see also the operating
 instructions
for the connected device.

Name

Designation of the value to be monitored. This can be chosen individually by the user.

Slot

See slot/index lists from the relevant device manufacturer

Index

See slot/index lists from the relevant device manufacturer

OffsetThis is automatically applied following device selection. However, it can also be changedby the user. Further information can be found in the operating instructions from therelevant device manufacturer.

LengthThis is automatically applied following device selection. However, it can also be changedby the user. Further information can be found in the operating instructions from therelevant device manufacturer.

8.1

PROFIBUS DP/PA monitoring

Monitoring cyclical process values
1.

Endress+Hauser

Click on the Process tab and then click on Monitoring.
 The Monitoring window will be displayed.

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2.

Click on the + in the tile.
 The configuration window for the tile will open.

3.

Select the device that is to be monitored from the drop-down menu and click on the +in the Monitored Value window.
 The input window for Monitored Value will be displayed.

4.

Select the Process Value, Unit and Data Type, enter the Name and click Apply.

The values to be monitored will be displayed.

Monitoring acyclical process values via Expert Mode
1.

34

Repeat steps 1 and 2 as described above (under Monitoring cyclical process values)

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Process Monitor

2.

Select the device that is to be monitored from the drop-down menu and click on the +in the Monitored Value window. Then select Expert Mode.
 The input window for Monitored Value will be displayed.

3.

Select the Slot, Index, Unit and Data Type, enter the Name and click Apply.

The values to be monitored will be displayed.

8.2

Monitoring PROFIBUS devices behind Siemens link

All process values from PROFIBUS PA devices that are configured behind the Siemens link
can be monitored cyclically and acyclically.
The user must know the configuration of the cyclic master in order to be able to selectthe correct cyclically transferred process value in step 3. The user must also know how
many process values are communicated cyclically by each device.
It is assumed that each device cyclically communicates one process value. This means
that:
Addresses 1-4 exist, with a device with one process value connected to each of them.
If the process value from the device with address 5 is to be monitored, process value 5
must be selected.

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Fieldgate SFG500/SFM500

Monitoring cyclical process values
1.

Click on the Process tab and then click on Monitoring.
 The Monitoring window will be displayed.

2.

Click on the + in the tile.
 The configuration window for the tile will open.

3.

Select the device that is to be monitored from the drop-down menu and click on the +in the Monitored Value window.
 The input window for Monitored Value will be displayed.

4.

Select the Process Value, Unit and Data Type, enter the Name and click Apply.

The values to be monitored will be displayed.

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Process Monitor

Monitoring acyclical process values via Expert Mode1.

Repeat steps 1 and 2 as described above (under Monitoring cyclical process values)2.

Select the device that is to be monitored from the drop-down menu and click on the +in the Monitored Value window. Then select Expert Mode.
 The input window for Monitored Value will be displayed.

3.

Select the Slot, Index, Unit and Data Type, enter the Name and click Apply.

The values to be monitored will be displayed.

8.3

HART devices behind remote I/O

All analog process values from HART devices that are configured behind the remote I/O
can be monitored cyclically.

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Process Monitor

Fieldgate SFG500/SFM500

Monitoring cyclical process values
1.

Click on the Process tab and then click on Monitoring.
 The Monitoring window will be displayed.

2.

Click on the + in the tile.
 The configuration window for the tile will open.

3.

Select the device that is to be monitored from the drop-down menu and click on the +in the Monitored Value window.
 The input window for Monitored Value will be displayed.

The Data Type, Offset and Length are automatically entered following device
selection. However, these can be changed.
4.

Enter the Unit, Measuring Range and Name and click Apply.

The values to be monitored will be displayed.
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Process Monitor

39

Events

Fieldgate SFG500/SFM500

9EventsEvent logging keeps a record of all system and device events generated on the bus.

‣ Click on the Event tab and then click on Event Logging.
 The Event Logging window will be displayed.

Meaning of the individual parameters:
Parameters Meaning
Start

Starts the event logging

Stop button

Stops the event logging

DeleteDeletes all logging events

UpdateUpdates the web page with the latest logged events
The events logged can be exported into an Excel file.
Depending on the number of events, the export process may take some time.
 •• The
exported Excel file format is supported from Excel 2007 (Windows) and Excel 2008
(Macintosh) by default. A compatibility pack for older Excel versions (Microsoft Office
2003, Microsoft Office XP, Microsoft Office 2000) is available for download fromMicrosoft.

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Settings and information

10

Settings and information

10.1

Settings

The time and date, e-mail settings as well as the IP address of the Fieldgate SFG500 can bechanged in the Settings tab. These parameters are usually configured during thecommissioning process. The firmware update is described in the same manual, see theBA00070S/04/EN Operating Instructions .

10.1.1

Network Settings

For all operating modes, the IP address of LAN1 must be set to one reachable by the othersystem components.
1.

Select the Settings tab.
 The Network Settings will open.

2.

Enter the Ethernet IP Address, Network Mask and Default Gateway and click
Apply.

The changes are saved in the Fieldgate SFG500.
A restart is then necessary.
Meaning of the individual parameters:
Parameters

Meaning

IP Address LAN1 IP address to be used for the LAN1 port of the Fieldgate SFG500.
Network Mask

Network mask of sub-network in which the Fieldgate SFG500 is integrated.

Default Gateway

IP address of the default gateway of the sub-network in which the Fieldgate SFG500 is
integrated.

Preferred DNS

IP address of the preferred name server.

Alternative DNS

IP address of the alternative name server.

10.1.2

Date and Time

The date and time stored in the Fieldgate can also be changed in the Settings tab.

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Settings and information

Fieldgate SFG500/SFM500

1.

Select the Settings tab, then select Date and Time.
 The Date and Time settings will open.

2.

Under Advanced Setup, enter the date and time as well as a timezone and click
Apply. Alternatively, click Apply under Quick Setup.

The changes are saved in the Fieldgate SFG500.
Meaning of the individual parameters:
Parameters

Meaning

Quick Setup
Confirm

Click Apply to apply the settings of the connected computer to the Fieldgate SFG500.

Advanced Setup
Date

Enter the current time.

Time

Enter the time where the Fieldgate SFG500 is located.

Timezone

Enter the time zone in which the Fieldgate is located.

Time Synchronization Settings
Time synchronization

Activation/deactivation of the time synchronization function.

Preferred NTP

IP address of the preferred time server.

Alternative NTP

IP address of the alternative time server.

10.1.3

SFG Tag and Location

Tag and Location displays the Fieldgate Device Tag and allows user information on its
location etc. to be stored in the Fieldgate.
1.

42

Select the Settings tab, then select SFG Tag and Location.
 The Tag and Location Settings will open.

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Fieldgate SFG500/SFM500

Settings and information

2.

Enter the Location, Contact and Description and click Apply.

The changes are saved in the Fieldgate SFG500.
Meaning of the individual parameters:
Parameters Meaning
SG500 Identification
Tag

Displays the device tag of the Fieldgate SFG500.

Additional information
Location

User information on the location of the Fieldgate.
The following characters are permitted for the Fieldgate identification (= name of Fieldgate):• Letters from a to z and A to Z (regardless of capitalization)• Numbers from 0 to 9
• Special characters, e.g. . (= period) and – (= minus), but never as the first characterAll other characters are not permitted. This includes German umlauts and symbols such as &.

Contact

User data on the person responsible for Fieldgate SFG500, e.g. name, e-mail address

Description

User description of the Fieldgate SFG500, e.g. position in network

10.1.4E-mail Settings

E-mail service
E-mail Settings allows setting the messaging services for device and bus incidences.
1.

Select the Settings tab and then select E-mail Settings → E-mail service.
 The E-mail service will open.

2.

The user must be logged in to apply changes.
Make the necessary changes to the settings and click Apply.

The changes are saved in the Fieldgate SFG500.
Meaning of the individual parameters:
Parameters

MeaningE-mail service On/Off Select whether e-mails are to be sent.
E-mail trigger

Specify when e-mails are to be sent:
Time-based: E-mails are to be sent at defined times.
Event-based: E-mails are sent following defined events.

E-Mail IntervalSpecify an interval after which an e-mail is to be sent. The input is optionally inminutes, hours or days.

Check E-Mail On/Off

Select whether a test e-mail is to be sent if no events that would cause an e-mail to besent occur over the course of an interval as specified above.

E-Mail Check interval This displays the interval after which a check e-mail will be sent. This interval depends
on the defined e-mail interval, but is never less than one day.

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43Settings and information

Fieldgate SFG500/SFM500

Event filter
E-mail Settings allows setting the messaging services for device and bus incidences.
1.

Select the Settings tab and then select E-mail Settings → Event Filter.
 The Event Filter will open.

2.

Make any necessary changes.

Meaning of the individual parameters:
Parameters

Meaning

EventFilter

Select the events that will trigger an e-mail to be sent when they occur.

SMTP Server Settings, E-mail addresses and subject
1.

Select the Settings tab and then select E-mail Settings → SMTP Server Settings/Email addresses and subject.
 SMTP Server Settings/E-mail addresses and subject will open.

2.

Make the necessary changes to the settings and click Apply. Send testmail can beused to test the settings.

The changes are saved in the Fieldgate SFG500.
Meaning of the individual parameters:
Parameters

Meaning

STMP Server Settings
Address

Specify the URL of the e-mail server or the IP address of the SMTP server (e-mailserver).

 A DBS server must be set for the URL.
Port

44

Enter the number of the port that provides access to the e-mail server.

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Fieldgate SFG500/SFM500

Settings and information

Parameters

Meaning

Authentication

Check this box if the SMTP gateway requires authentication.

User Name

If authentication is required for the specified SMTP gateway, enter the user name here.
If authentication is not required, leave this field blank.

Password

If authentication is required for the specified SMTP gateway, enter the password here.
If authentication is not required, leave this field blank.

E-mail addresses and subject
SenderEnter the sender address of the Fieldgate here, e.g. fieldgate@company.com. With
some providers, the e-mail address of the account holder must be specified as thesender address. No mails will be accepted from other sender addresses. Where thesender address is freely selectable, choose a serious address to avoid trouble with spam
filters.

Recipient 1 - Recipient Enter the recipients of the e-mails here, e.g. name@company.com.
5
Subject

Enter the text for the subject line of the e-mails here.

10.1.5

Firmware update and restart

10.2

Information

The Information tab displays the information stored on the Electronic nameplate of
Fieldgate SFG500 and where of Fieldgate Module SFM500.

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45

Additional functions

Fieldgate SFG500/SFM500

11Additional functions

11.1

Communication dialog

The communication log provides a record of all transactions on the PROFIBUS network andcan be used for diagnosing communication faults. It starts automatically on call up.
1.

Right-click on the Additional Functions → Communication Dialog entry.
 The Communication log dialog window will open.

2.

Click on the Settings tab.
 The Settings tab will open.

3.

Changes to the settings can now be made.

Meaning of the individual parameters:

46

Parameters

Meaning

ProtocolShows the communication log• Starts automatically on call up• After a log has been cleared, press the Start button to restart logging

Settings

Sets the filters for the events to be logged• Information: logs all information messages• Warning: logs all warning messages• Error: logs all error messages• Comment: Logs all comments• Status: logs all status messages

Start

Starts the log again after it has been cleared

DeleteDeletes the current log and stops logging

Save

Saves all new log events.
• The Save as... page will open: From there, navigate to the required directory• Enter a File name and then click Save.

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Fieldgate SFG500/SFM500

Additional functions

11.2

Set Device Address (PB Address)

The Set Device Address function enables the user to change the address of the selected
PROFIBUS device, e.g. during commissioning of the network.
1.

Right-click on the Additional Functions → Set Device Address entry.
 The PROFIBUS Slave Settings will open.

2.

In the Current Address field, select the device that needs to have its addresschanged.

3.

In the New Address field, select the new address for the device.

4.

Click Apply.
 The changes will be saved for that device.

11.3

Set DTM Address

The Set DTM Address function enables the user to change the address in the DTM tomatch the physical device, e.g. the tag in PROFIBUS networks. The function is not relevant
to FieldCare as this is done during a network scan but might be required for other FDT
frames.

‣ Right-click on the SFG500 entry, then select Additional Functions → Set DTM
Address.
 The Set DTM Address dialog window will open.

Meaning of the individual parameters:

Endress+Hauser

Parameters

Meaning

Device nameShows the device and firmware version associated with the DTM

Device Tag

Shows the device tag of each device connected to the selected Fieldgate SFG500:
To change the device tag, enter the new designation and then click Update.

Address

Shows the PROFIBUS address of each device connected to the selected Fieldgate SFG500:
To change the device tag, enter the new designation and then click Update.

UpdateDownloads the any changes in device tag or address to the DTM

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Additional functions

Fieldgate SFG500/SFM500

11.4

Help

The Help function displays the Operating Instructions for the Fieldgate SFG500.

‣ Right-click on the SFG500 and select Additional Functions → Help.
 The BA01579S/04/DE Operating Instructions will be opened as a PDF.

11.5

About

The About function displays information about the Fieldgate SFG500 and the DTM.

‣ Right-click on the SFG500 and select Additional Functions → About.
 The About dialog window will open.

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Troubleshooting

12

Troubleshooting

12.1

FieldCare

ProblemCause/Remedy

SFGNetwork DTM
not available in
DTM library

The FieldCare version does not support Fieldgate SFG500:• Install Fieldgate DTMs from CD-ROM supplied• Updating the DTM catalog

SFGNetwork DTM
cannot findFieldgate SFG500• No connection (general)– Check all Ethernet connections– Check to ensure that the Fieldgate SFG500 is switched on– Check to ensure that the IP address ranges of the computer and the Fieldgate
SFG500 match (a simple test is to use the web browser or a ping)– Check to ensure that communication is not blocked by a firewall– Check to ensure that the Microsoft SQL server is running• No connection after network scan (additional remedies)– Check to ensure that the PC and the Fieldgate SFG500 are in the same logicalnetwork (ping)– If not, check to ensure that the following router ports are activated (see also
Appendix B) UDP 60020: From the SFG500 network to the computer TCP 60010:
In both directions• No connection after manual connect (additional remedies)– Check whether there are any pending error messages in FieldCare– Check to ensure that the CommDTM configuration is correct – is the enteredparameter correct (IP address, tag, serial number)?

SFG500 DTM
cannot findPROFIBUS device(s)No connection– Is the device on the live list?
– Check all PROFIBUS connections– Check to ensure that the device is switched on– Check to ensure that the device has a unique PROFIBUS address– Check to ensure that the bus has the correct terminations– Has the scanning process been completed?

Device(s) connected
to link cannot be
seen

No connection– Check to ensure that the link CommDTM is in place and property configured– Check all PROFIBUS connections– Check to ensure that the device is switched on– Check to ensure that the device has a unique PROFIBUS address– Check to ensure that the bus has the correct terminations

Device(s) connected
to a Remote I/Ocannot be seen

No connection– Check to ensure that the Remote I/O CommDTM is available, licensed and properly
configured– Check all HART connections– Check to ensure that the device is switched on

12.2

Faults indicated by the LEDs on the SFG500

ProblemCause/Remedy

The Power LED is
not lit.

No power:• Check to ensure that the power cable is correctly wired• Check to ensure that the supply voltage corresponds to the voltage indicated on the
nameplate• Check to ensure that the power is switched on• Application of a supply voltage that is too high for the device causes the internal fuse
to blow
Return the Fieldgate SFG500 to Endress+Hauser for repair

The Failure LED is lit There is a serious problem in the CPU or the device is unable to start up
or flashing.
• Switch off the power supply, wait 30 seconds, then switch it back on again• If the Failure LED is still lit:
Return the Fieldgate SFG500 to Endress+Hauser for repair

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Troubleshooting

Fieldgate SFG500/SFM500

ProblemCause/Remedy

The PB Err LED is lit.

PROFIBUS network has malfunctioned:• Check to ensure that the bus has the correct terminations (on both ends)• Verify that all master bus parameters are identical.
• Check to ensure that the bus is wired correctly

The LED LAN1 or
LAN2 is not flashingeven though theinterface is wired.

Wiring or link error:• Check the wiring• Check to ensure that the communication partner is switched on• Check to ensure that the IP address has been set properly:– LAN1: Fixed IP address in the network domain– LAN2: Address is assigned by DHCP

12.3

PROFIBUS communication faults

ProblemCause/Remedy

The Fieldgate SFG500
cannot establish aconnection to the
PROFIBUS DP segment.

Wiring or link error:• Check to ensure that the PROFIBUS DP segment has the correct terminations (atboth ends).
• Check the wiring• Check to ensure that there are not two instances of the same station address• Check to ensure that all of the master bus parameters are identicalIf necessary, adjust the Token Rotation TimeA device does not appear
in the live list.

Communication error:• Another device has the same address• The device was not started up• The device does not support automatic detection of the baud rate
Set the correct baud rate
• The device is connected to a link that is not transparent (normal behavior)

12.4

Faults displayed by the web server

Problem Cause/Remedy
Internal error:
Restart the Fieldgate SFG500, see section 10.1.5 →  45
A0028391

A0028394

E-mail cannot be sent:• Check e-mail settings, see section 10.1.4 →  43
• Check e-mail settings with the internal system administrator
Test e-mail cannot be sent:• Check e-mail settings, see section 10.1.4 →  43
• Check e-mail settings with the internal system administrator
Time synchronization failed:• Check date and time settings, see section 10.1.2 →  41
• Check e-mail settings with the internal system administrator
Baudrate not consistent:• Check baudrate setting, see section 6.1.3 →  23
• If no cyclical master is present, change the configuration type from Auto mode to Manual mode.
• In the case of a cyclical master, verify that all master bus parameters are identical.
No data transfer, check PROFIBUS settings:• Check PROFIBUS settings, see section 6.1.3. →  23
• Check the wiring
A free PROFIBUS address could not be found.
Extend the Highest Station Address parameter in the cyclical master, see section 6.1.3. →  23

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Appendix

13

Appendix

13.1

Appendix A - Computer IP settings• Administrator rights might be needed to be able to change the IP settings of thecomputer. If this is the case, please contact your system administrator.
• The procedure described in this chapter refers to Windows XP. Please contact yoursystem administrator for other Windows systems.
Most computers which are used in a company network will already be set up to accept an
IP address from a DHCP server. If the computer is used in a control system, however, it ispossible that it has a fixed address. If this is the case, please proceed as follows:
Procedure for Windows XP

Endress+Hauser

1.

Click Start → Settings → Control Panel → Network Connections.
 The Network Connections dialog will open.

2.

Right-click the LAN Connection → Properties tab.
 This will open the Local Area Connection Properties dialog.

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Appendix

Fieldgate SFG500/SFM500

3.

Double-click Internet Protocol (TCP/IP).
 This will open the Internet Protocol Properties (TCP/IP) dialog.

4.

Note the addresses that have been assigned to the computer. You will need themlater if the computer is reset after commissioning the SFG500.

5.

Click Obtain an IP Address Automatically.

6.

Click OK.
 Your selection is confirmed and the Internet Protocol Properties (TCP/IP)
dialog is closed.

7.

Click OK.
 This will close the Local Area Connection Properties dialog.

Once the Fieldgate SFG500 has been set up, the computer can be reset to its original IP
address as described below:
Resetting the fixed IP address1.

Repeat steps 1-3 of the procedure above.

2.

In the Internet Protocol Properties (TCP/IP) dialog, select the Use the Following IP
Address option.

3.

Enter the settings you noted down in step 4.

4.

Click OK.
 Your selection is confirmed and the Internet Protocol Properties (TCP/IP)
dialog is closed.

5.

Click OK.
 This will close the Local Area Connection Properties dialog.

13.2

Appendix B - Windows firewall

If firewalls are used on the computers on which FieldCare is installed, they must be
configured to allow mutual access. As firewall configuration is often a matter of company
IT security policy, ask the system administrator before changing the settings. In addition,
administrator rights are needed to be able to configure the firewall.

52

1.

Click Start → Settings → Control Panel → Windows Firewall.

2.

Select the Exceptions tab and specify the exceptions at two levels.

3.

For Add Program, specify which applications are able to respond to voluntary
requests.
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Fieldgate SFG500/SFM500

Appendix

4.

For Add Port, specify that the firewall should allow TCP traffic at the ports used by
the server.

5.

Select the General tab and click On to activate the firewall.

Communication ports
Ports available for Fieldgate SFG500:

Endress+Hauser

Port No.

ID

Meaning

TCP 60010

TCP_PCPS2_SFG500_PORT-

UDP 60015

UDP_IDENTIFY_PORT-

UDP 60020

UDP_ANNUNC_PORT-

53

IndexIndex
AAsset Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Asset Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Asset Status List . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

D

Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8EE-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Electrical symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

F

FieldCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Firmware update . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

I

IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

LLAN1 port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

P

Process Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
PROFIBUS Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 22

R

Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

S

Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23, 41
SFG Tag and Location . . . . . . . . . . . . . . . . . . . . . . . . 42
Slave Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Software icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

W

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

54

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