March 13, 2020
Central Japan Railway Company
Launch of Online Reservation Service for “Tokaido Sanyo Shinkansen”
On March 21, Central Japan Railway Company (JR Central) will launch an official
online reservation service (*) allowing oversea travelers to purchase, before coming toJapan and from all over the world, tickets for the Tokaido Sanyo Shinkansen (bullettrain) which runs through Japan’s golden route connecting Tokyo, Mt. Fuji, Nagoya,
Kyoto, Osaka, Hiroshima, Hakata and other destinations.
(*) Service available in English.
The Shinkansen offers high speed and convenience. Trains run frequently and on time,seating is readily available, and travel is comfortable, safe and enjoyable. It is anefficient and reliable choice for long distances as well as short day trips.
Of course, Shinkansen tickets may be purchased at station ticket offices in Japan. But,
this new service makes it easy and simple to book and buy tickets from countries
outside of Japan. Moreover, travelers may change their booking as many times as they
like without any additional charge. For leisure and business travelers planning a visit,
register now to get Shinkansen tickets and enjoy travel in Japan.
For more details, please visit:https://smart-ex.jp/en/lp/app/Features:
1) Book seats and purchase tickets- Beginning one month prior to departure- From inside and outside Japan
2) Change reservations- Without charge- As many times as wanted- Up to 4 minutes before departure*Foreign transaction fee prescribed by the credit card company may be charged
according to the card used.
3) Pick up tickets

Collect tickets easily and quickly at ticket machines in Tokaido Sanyo Shinkansenstations4) No train restrictions
Tickets may be booked and purchased for all types of Tokaido Sanyo Shinkansen,
including the fastest NOZOMI, with up to 17 departures per hour during peak times.
For travelers with oversized baggage
Reservation is required when bringing oversized baggage with overall dimensions(length + width + height) of between 160 cm and 250 cm (about 62 in. and 98 in.). Any
oversized baggage carried onboard without a reservation is subject to a carry-on
oversized baggage fee.
For more information, please visit:https://global.jr-central.co.jp/en/info/oversized-baggage/index.html*Credit cards

Visa, Mastercard, JCB, American Express and Diners Club cards are accepted.

Tokaido Sanyo Shinkansen Online Reservation Service
Quick and Easy Booking. Enjoy your Shinkansen Travel!
1. Register
Register your credit card and other details to
immediately start using this service. Simple registration
process. No annual membership fee is required!
*Service available in English.
CreditCard*Your purchase (payment) will be completed with your registered credit card.

2. Reserve your seat and purchase the ticket・Seats may be booked and tickets purchased one month in advance and up to 4 minutes
before departure.
・Family or group travel? Book up to six people at once.
・No need to check timetables. Simply select a departure or arrival time to choose your train.
・Want a seat with a view of Mt. Fuji? Find the seat you want on the seat map.
xxxx/xx/xx xx:xx (JST)xxxx/xx/xx xx:xx (JST)xxxx/xx/xx xx:xx (JST)*The process of making/changing reservations is subject to certain restrictions such as booking desk opening times, etc.

3. Change your reservation
You may change reservations as many times as you like without charge.

*Foreign transaction fee prescribed by the credit card company may be charged according to the card you use.

4. Pick up your ticket and ride・No need to line up at a ticket office. Use the pick-up code* to collect your tickets
easily and quickly at ticket machines in Tokaido Sanyo Shinkansen stations.
xxxx/xx/xx xx:xx (JST)Look for this sign!

*Image of pick-up code, ticket machine, and ticket.
Ticket issued with this service will be in both English and Japanese.

5. And more!
・Enjoy full service! Tickets may be booked and purchased for all Tokaido Sanyo Shinkansen,including the fastest NOZOMI, with up to 17 departures per hour during peak times.
・If you have Suica, PASMO or another IC card*, register it along with your credit card to goticketless.
* Japan’s 10 public transportation IC cards accepted.

Note: This service is not available in conjunction with Japan Rail Pass and other products.
・See the website for more details https://smart-ex.jp/en/lp/app