IDC MarketScape

IDC MarketScape: Europe Electronic Healthcare Record
2023-2024 Vendor Assessment
Adriana Allocato

Silvia Piai

THIS IDC MARKETSCAPE EXCERPT FEATURES INTERSYSTEMSIDC MARKETSCAPE FIGURE
FIGURE 1
IDC MarketScape: Europe Electronic Healthcare Record, 2023-2024

Source: IDC, 2023

Please see the Appendix for detailed methodology, market definition, and scoring criteria.

December 2023, IDC #EUR150048423

IN THIS EXCERPTThe content for this excerpt was taken directly from IDC MarketScape: Europe Electronic
Healthcare Record 2023-2024 Vendor Assessment (Doc # EUR150048423). All or parts of thefollowing sections are included in this excerpt: IDC Opinion, IDC MarketScape Vendor Inclusion
Criteria, Essential Guidance, Vendor Summary Profile, Appendix and Learn More. Also included isFigure 1.

IDC OPINION
Electronic healthcare records (EHRs) are at a pivotal moment in their evolution, transitioning fromdigital repositories of patient information to dynamic and integrated platforms that drive the broadertransformation of healthcare systems. The move toward patient-centric care and the rapid
advancement of digital solutions have been reshaping the EHR market. Modern EHRs aim to offera secure, comprehensive patient view, made more open and shareable through the wider adoptionof interoperability standards such as Fast Healthcare Interoperability Resources (FHIR) and APIbased architectures, fostering integrated and connected care ecosystems. Next-generation EHR
solutions are therefore designed to adapt to evolving healthcare needs and technologicaladvancements, ensuring organizations can grow and innovate over time.
Fast-paced changes during the pandemic and the prevailing economic uncertainty have compelled
European healthcare organizations to thoroughly reassess and redefine their strategies,
accelerating the shift toward a data-driven approach to address critical challenges such as theclinical workforce crisis and long waiting lists as well as to prioritize the improvement of healthoutcomes and operational efficiency. By leveraging cloud and advanced data analytics, nextgeneration EHRs play a central role in data-driven strategies. Cloud-based EHR solutions help
healthcare organizations to streamline data management. Cloud technology provides a scalable
and centralized platform for storing, processing, and retrieving vast amounts of data. Cloud
facilitates seamless data sharing, real-time updates, and access to advanced intelligence-driven
features that soon will also include generative AI (GenAI) capabilities. This enhances flexibility andfunctionality, empowering healthcare organizations to fully leverage their data resources.
According to the 2023 IDC CEO Survey, 28% of healthcare organizations prioritize IT spending ondata and analytics systems. Research also indicates strategic investments in EHR solutions that
integrate advanced analytics and artificial intelligence (AI), natural language processing (NLP), andambient intelligence. This integration empowers EHR systems to serve as platforms for generating
insights, automating processes, and enhancing engagement and experiences for clinicalworkforces and patients. Nonetheless, the adoption of advanced EHR solutions may encounter
limitations stemming from legacy infrastructures, as well as privacy concerns, driven by stringent
data protection regulations and the ever-present risk of cybersecurity attacks. Safeguarding patient
information is becoming even-more complex with the advent of GenAI. Healthcare providers aretrying to develop guidelines for the use of GenAI in next-generation EHRs to ensure the safety,
effectiveness, and ethical application of these technologies.
To tackle these challenges and align with different requirements, EHR vendors are focusing on
enhanced usability, data interoperability, standardization, and modularity, providing healthcare
customers with tools and services for configuring EHRs solutions to their specific needs. This
ensures coherence and prevents unsustainable customizations that may result in data andoperational silos over time. They are also responding to specific requirements by expanding theirpartner ecosystems, enabling them to cater to different use cases, deployment models, andcompliance needs. These approaches are meant to facilitate the seamless implementation of EHR
solutions. Evaluating the effectiveness and long-term success of EHR implementations is crucial
for healthcare organizations. Healthcare organizations need to count on a comprehensive
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documentation storage to embed new functionalities such as the digital access to patient records
as well as support value-added activities such as patient engagement and integrated carepathways. For successful EHR implementation, addressing challenges in user interface (UI), user
experience (UX), and human-machine interaction is essential, blending modern system design with
cutting-edge technology. To assess success in their EHR projects, healthcare providers should
consider the benefits in terms of the following key areas:▪

Improved efficiency and workflow optimization for clinical and operational processes. EHR
systems can improve efficiency through secure centralized access to patient data,
enabling seamless sharing and coordination among clinicians. They can also facilitate
faster analysis for actionable insights, enhancing decision making and compressing
timeframes. Advanced data collection from other clinical systems and medical devices aswell as automation support the streamlining of administrative tasks. This provides
clinicians with more patient interaction time and reduce care delivery costs. Integration
with enterprise systems such as enterprise resource planning (ERP) and human resource
management (HRM) enables intelligent optimization of resources (beds, staff, equipment,etc.), enhancing healthcare organizations' efficiency and resilience to change.

▪

Empowered workforce experience. Dependable EHR systems with swift response times
alleviate the burden on overworked clinical staff. Automation of tasks such as appointment
scheduling, resource allocation, and clinical documentation — facilitated by AI technologies
including NLP, ambient intelligence, and more recently, GenAI — reduces paperwork andlightens the workload for clinicians. EHRs alleviate information overload and decision
fatigue for clinicians by granting timely access to diagnostic results and patient histories.
Through AI-driven extraction of valuable insights from structured and unstructured clinicaldocuments, along with the integration of evidence-based recommendations, EHRs
enhance clinical decision making.

▪

Enhanced patient care and safety. EHR systems enable healthcare professionals to store,
track accurately, and share clinical information, developing longitudinal andcomprehensive views of patients. EHRs improve the precision and clarity of medical
records, offering alerts and reminders for best practices and medication management
protocols throughout the patient journey, ultimately contributing to the reduction of medical
errors. Access to patient information empowers healthcare professionals to identify earlyrisks, monitor disease progression, make well-informed decisions promptly, and implement
effective preventive care and disease management strategies. This leads to less invasive
treatments and fosters a cohesive care delivery model that positively impacts care safety
and patient outcomes.

▪

Elevated patient engagement through personalized digital interactions. To maximize
patient value, healthcare providers aim to leverage their EHRs for establishing deeper
connections through rich, personalized digital interaction capabilities. These interactions
offer comprehensive and effective information, encouraging active patient engagement intheir well-being and participation in the care process. Healthcare providers are exploring
the potential of utilizing AI capabilities to facilitate the transition toward patient-centric
EHRs that enhance accessibility to care and work toward reducing inequalities. AI isbecoming more integrated into patient-facing services such as registration, scheduling,
patient communications, and messaging. Healthcare providers are also interested inapplying AI in virtual care solutions and intelligent patient assistants. These systems are
anticipated not only to streamline patient interactions, but also to foster empathy. For
instance, they may offer patient portals available in multiple languages or provide live
translation services. Additionally, they support patients in prevention and well-being by
utilizing algorithms to personalize and coordinate care teams and patient pathways, aidingin the planning of a course of action.

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Supportive initiatives launched by national governments are also contributing to the EHR market
growth in Europe. In the U.K., the latest NHS mandate prioritizes EHR targets and requires 90% of
NHS trusts and foundation trusts to have EHR systems by December 2023 and 95% by March
2025. In France, the National eHealth Agency has initiated the second phase of "Ségur dunumérique en santé," a program that focuses on enhancing healthcare information management,
improving accessibility, and modernizing clinical information systems, including EHRs.
These initiatives aim to empower healthcare providers to harness health data for increased
operational efficiency and drive the evolution toward integrated care models, incorporating virtualand home-based settings as key service delivery environments in the patient journey.
As a result of these initiatives and broader market dynamics, European healthcare organizations
are redefining their EHR strategies, seeking solutions that empower their workforce for increased
collaboration and productivity while also addressing the need for preventing burnout and fostering
more empathetic and insightful connections. They are also looking for solutions that aid inorchestrating resources to achieve financial viability, while ensuring they meet the health needs ofthe populations they serve, striving for equitable outcomes. These requirements call for reliable,
secure, and scalable EHR solutions, designed with an architecture that prioritizes technical,
semantic, and process interoperability. This design is crucial for enriching the EHR with a diverse
range of capabilities. Nevertheless, it also demands a fresh approach to services and support fromEHR vendors to effectively design, configure, implement, and operate EHR capabilities, ultimately
enhancing patient value.
This IDC MarketScape provides European healthcare organizations insights into the current
capabilities and future strategies of EHR solution vendors. It serves as a guide for their projects asthey plan for comprehensive EHR solution deployments. The main findings suggest that:▪

A modern data platform approach is critical to deploy a successful EHR solution. As
modern IT infrastructure is the foundation for a data-driven environment, EHR vendors
have been prioritizing the modernization of their solutions architectures. They have also
formed extensive partnerships with global data platform providers to enhance their API
management, support large-scale data integration, and exchange capabilities. This
unlocks the potential benefits of data sharing while concurrently helping to address
emerging security and compliance concerns.

▪

EHR vendors are increasing their efforts to include sovereign cloud capabilities.
Healthcare organizations are increasingly considering investments in sovereign cloud
deployments to comply with growing complex regulations and more stringent data privacy
and residency requirements. EHR vendors are addressing security concerns aroundpatient data privacy and access controls. They provide the option to deploy their solutions
in sovereign environments either with their own capabilities or through partners.
Additionally, they are enhancing their cybersecurity measures with multiple layers ofprotection. This is adding major value to their solutions, helping healthcare providers
comply with EU and national digital sovereignty and secure data space strategies andpolicies.

▪

Advanced data analytics and AI capabilities to augment clinical decision making andstreamline workflow are now essential for EHR solutions. Healthcare organizations are
increasingly eager to harness analytics, AI, and ML to optimize processes, automate
clinical workflows, and achieve safer and more personalized care and greater operational
efficiency. To help them to take advantage of the large amount of data collected andstored into EHR systems, vendors are consistently integrating data analytics and AI into
their core offerings and strategically allocating resources to further enhance thesecapabilities.

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▪

EHR systems are evolving to reduce the workforce burden and improve clinicians'
experience. The usability of EHR systems for healthcare staff has always been a crucial
issue, impeding the widespread adoption and realization of EHR benefits throughout theenterprise. Vendors are committed to creating better experiences for clinicians byimplementing user-friendly interfaces, ambient intelligence, and different input
technologies to enable users to interact with EHRs in the most convenient way. This, alongwith the integration of decision-making tools and personalized dashboard, are making the
EHR an essential component of the strategy to improve job satisfaction for clinicians. For
example, vendors are investing in streamlining workflows, utilizing advanced speech
recognition software and digital scribes to automate administrative tasks, ultimately
reducing the time spent on document processing and lowering clinical burnout.

IDC MARKETSCAPE VENDOR INCLUSION CRITERIA
While firms must have established reputations working in the European healthcare industry, IDC
has defined a set of inclusion criteria to ensure this IDC MarketScape is fair to all vendors that
actively play in this market:▪

Geography. The vendor has an established corporate presence (e.g., main/branch office)in Europe that manages (or supports) the sales, delivery, and/or implementation of health
IT solution/s.

▪

Market. The vendor sells EHR solution/s in at least two different European health IT
markets.

▪

Vertical. The vendor delivers EHR solution/s to healthcare providers.

▪

Revenue. A minimum revenue threshold is not mandatory. However, the vendor shouldhave above $40 million of estimated revenue in the European healthcare market forcalendar years 2021 and 2022. Revenue must come from EHR solutions and related IT
services.

▪

Offering. The vendor offers EHR solutions and services. IDC defines an EHR as"applications and platforms that enable digital versions of patient charts and allow
clinicians to securely access real-time information to perform documentation, recordkeeping, and decision-making functions at the point of care; and for staff members to use
for day-to-day administrative, legal, financial, and operational functions."

ADVICE FOR TECHNOLOGY BUYERS
The European EHR market offers a range of challenges and opportunities for technology buyers
aiming to advance their healthcare organizations. Regional health systems, hospitals, and other
healthcare provider facilities in Europe are trying to rapidly transition toward digital-first worlds tofuture proof their organizations.
This IDC MarketScape supports healthcare providers in evaluating EHR solutions and go-tomarket strategies of IT vendors that serve healthcare organizations in Europe. It analyzes vendors
addressing healthcare-specific needs and requirements and outlines the criteria by which they
were evaluated. Each organization should assess its individual requirements, taking into accountfactors such as technological readiness, capabilities, care service delivery settings, and conditions.
This IDC MarketScape can serve as a valuable guide to help organizations make informed
decisions in choosing the most suitable solution provider.

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IDC recommends that healthcare organizations to consider the following:▪

Establish a robust and comprehensive EHR architecture and infrastructure. To effectively
implement EHR systems and maximize their strategic value, it is crucial to establish robust
and comprehensive underlying IT infrastructure and architecture strategies. Providers
should focus on creating modern hybrid environments that can efficiently scale data
platforms and intelligence capabilities. Agile architectures are essential for seamlessintegration of diverse data sources, given the complex nature of healthcare data
integration. Recognizing that data plays a pivotal role in enhancing quality care andoperational efficiency, healthcare organizations should consider partnering with vendors
able to support and enable this platform strategy▪

Consider the EHR system investment within a broader enterprise data platform strategy toincrease efficiency and patient value as well as to support new care models. The rapid
acceleration of digital healthcare solutions has prompted EHR vendors to enhance theircore applications by incorporating additional complementary capabilities. For example, thisincludes providing access to digital apps from within the EHR workflow and creating more
integration points with other key enterprise solutions as HRM, ERP, supply chain, andlogistic systems, fostering a cohesive IT system. The result is a unified platform thatstreamlines administrative and clinical workflows, supported by a modern systemarchitecture. This, in turn, enable the provision of accurate and comprehensive patient
records, secure data exchange, as well as greater coordination of clinical and operational
processes.

▪

Involve healthcare professionals to determine the most valuable aspects for them.
Gathering direct input from clinicians and healthcare professionals regarding the EHR
features they value most is essential. This input will support the prioritization of whatshould be addressed first in an EHR system investment. Start with surveys and focus
groups, then proceed to quick pilots to validate findings and determine whichfunctionalities should be scaled up to production. It is also crucial to provide training andongoing support for clinicians to learn to use valuable EHR functionalities that are tailoredto their specific workflows and processes. This approach is strategic not only to enhance
EHR utilization levels and workflows efficiency, but also to contribute to a more positive
workforce experience.

▪

Address regulatory and security concerns. When selecting an EHR system, it is crucial toprioritize cybersecurity and regulatory compliance. EHR systems need to be compliant
with European data privacy, data residency, and security regulation and frameworks.
Vendors should be evaluated based on their ability to provide robust security measuresand their capability to fit within the broader cybersecurity strategy of the organization. In
addition, they should be able to demonstrate compliance with regulatory frameworks
through certifications and audits.

▪

Forge strategic partnerships. In the dynamic evolution of the European healthcare
ecosystem, ensuring success in EHR projects requires partnering with vendors open to
strategic alliances and have the capability to seamlessly integrate their solutions into theintricate fabric of the national healthcare system.

▪

Assess market trends and vendor long-term strategies. Staying abreast of the latest
market trends is crucial when selecting an EHR vendor. Referencing industry surveys andreports is one way to achieve this. Additionally, it is vital to evaluate vendors based on theircommitment to research and development, customer-centric innovation, and strategic
incorporation of next-generation EHR features. This approach ensures technology buyers
select vendors committed to staying at the forefront of innovation and providing cuttingedge technology solutions.

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VENDOR SUMMARY PROFILESThis section briefly explains IDC's key observations resulting in a vendor's position in the IDC
MarketScape. While every vendor is evaluated against each of the criteria outlined in the
Appendix, the description here provides a summary of each vendor's strengths and opportunities.

InterSystems
InterSystems is positioned in the Leaders category in this IDC MarketScape for Europe Electronic
Healthcare Record 2023-2024.
Founded in1978 and headquartered in Cambridge, Massachusetts (U.S.), InterSystems is a global
provider of software and technology for data management and integration for different industries
including healthcare, financial services, governments, manufacturing, and logistics. Healthcare is a
key sector for the company, with the company offering focusing on technologies for developing
healthcare solutions and its own healthcare solutions including:▪

InterSystems IRIS for Health, a comprehensive data management platform for healthcarewith advanced interoperability and analytics capabilities on which InterSystems and its
partners can build and integrate their products and software applications.

▪

HealthShare, an interoperability product suite to integrate and share patient data acrossmultiple organizations, specialty departments, and siloed applications.

▪

TrakCare EHR, a unified, flexible, and web-based healthcare information systemdeveloped on InterSystems IRIS for Health data platform, which ensures the support of themost recent standards for interoperability and security, such as HL7 FHIR and HL7 V2.

TrakCare is a comprehensive, browser-based health information system that can be scaled out on
demand to connect care teams across facilities and organizations through a unified database ofpatient records. It's deployed in 28 countries in Europe, Asia/Pacific, and Latin America with asmall but growing presence in southern Africa. Depending on the region, approximately 50%-70%
of InterSystems TrakCare clients are deployed in a public or private cloud, with the deployment
model varying from infrastructure as a service through to fully managed service offerings:▪

Elastic, scalable model through a Kubernetes architecture for customers that require
greater flexibility.

▪

More traditional architecture with virtual servers installed on cloud technology partners
such as AWS, Microsoft Azure, Google Cloud, and Alibaba Cloud, in addition to
InterSystems Private Cloud.

InterSystems goes to market through regional teams who nurture strong and insightful
relationships with local partners, potential customer leaders, and industry influencers to identify thecapabilities and technical functionalities required to address their unique strategic needs using its
configurable solutions. In some cases, it also provides market education through ad hoc trainings
and masterclasses on key initiatives such as interoperability standards adoption.
TrakCare is delivered along with a wide variety of global and regional partners including Nuance,
Imprivata, First Data Bank, MIMS, IMO, Ascom, Zebra, Elsevier, Wolters Kluwer, Apple, Microsoft,
and The Commons Project.
InterSystems has a target focus on multinational private hospital chains and regional public healthsystems anchored by inpatient hospitals, including specialty hospitals. Most customer
organizations include multiple care settings and deploy TrakCare across all of them to maximize
access and ensure an optimal patient and clinical experience.

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TrakCare offers a comprehensive range of administrative, clinical, and business management
capabilities, ensuring seamless care coordination across care settings and specialized
departments within the healthcare ecosystem. TrakCare is aligned with the increasing trends ofenabling care anywhere and integrated care models, delivering services outside the physical wallsof a traditional hospital. An example of this direction is from the Italian Academic Medical Center
Gemelli, in Rome. In this case, TrakCare was integrated with a special digital patient engagement
module that enables virtual care appointments for children suffering from chronic diseases. The
quick and easy access to the real-time healthcare records of young patients eases interactions
between clinicians and families.

Strengths▪

Interoperability, openness, and facilitating innovation. TrakCare has prioritized thesecapabilities as key differentiators. InterSystems enables real-time integration with clients'
multiple data sources and applications. It supports all key health interoperability standards
and profiles including HL7 FHIR and SMART on FHIR. InterSystems stands out for viewing
interoperability not just as a technical attribute, but as a clinical and business capability. To
foster open access to TrakCare data, it connects natively to InterSystems IRIS for Health
FHIR API repository and provides access to all data through REST APIs. InterSystems
recently added Swagger API support for developers to further expand documentation andaccess to data. TrakCare's innovation framework enables customers and partners to use
TrakCare data for AI and ML models (e.g., for early identification of sepsis, prediction ofreadmission rates, intelligent documentation) and for integrating third-party systems,
enabling innovative use cases and extensions to the EHR in areas such as clinicalresearch, remote care monitoring, patient apps, and population health management.
These features enable integration of insights back into the workflow environment,
improving outcomes and experiences.

▪

Go-to-market approach. InterSystems healthcare experts are present in all major
European countries to align with local regulatory, policy, and clinical best practices
requirements. Customers praise its healthcare industry expertise and commitment todeliver locally relevant content and configurations. Regional innovation teams are
dedicated to enhancing local resources and aligning configurations to meet the specifichealthcare systems' requirements for their customers.

▪

Strong user community. InterSystems has an established customer base that provides
strong referenceability. Long-standing client relationships enable InterSystems to take a
tailored and agile approach to configuring TrakCare and related services that deliver
business value and represent a good calling card for prospects.

Challenges▪

Customer support. InterSystems offers a robust support package complemented by a teamof seasoned professionals to address concerns. Clients praise InterSystems' capability tocollaborate with them in defining solutions that consider their specific requirements in atechnically sustainable way. Nevertheless, some of them mention the delivery mechanism
sometimes requires additional time to resolve routine issues and ensure timely
deployments of specific configurations. This is attributed to the company's rapid
expansion, coupled with the dynamic nature of the labor market, leading to a shortage of
qualified professionals. Additionally, the configuration requirements — especially foradministrative workflows in different local markets — contribute to this.

▪

User experience. The look and feel of the solution's user interface has been revamped,
significantly improving information access. InterSystems is now focusing on user
experience based on users' roles and clinical workflows, with more sophisticated datavisualization developed in partnership with its customer community. Online help isavailable for every module with videos and content produced by InterSystems, as well as©2023 IDC

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by customers that want to further support the workforce. Inpatient modules consistently
receive high satisfaction ratings from clinicians and administrative managers. On the other
hand, according to feedback of certain customers, its ambulatory care functionalities —
although holding great potential — may require more extensive customization to reach
optimal performance.

Consider InterSystems When
Consider InterSystems if you're a healthcare provider seeking a unified, flexible, and cost-effective
EHR solution offering a broad range of capabilities that can be configured to specific needs. For
organizations aiming to establish a solid foundation for harnessing AI-powered solutions,InterSystems is a compelling choice. The architecture underpinning its solutions offers a robust
framework that effectively ensures data usability and, most importantly, enables integration of
insights back into the workflow.

APPENDIX

Reading an IDC MarketScape Graph
For the purposes of this analysis, IDC divided potential key measures for success into two primarycategories: capabilities and strategies.
Positioning on the y-axis reflects the vendor's current capabilities and menu of services and how
well-aligned the vendor is with customer needs. The capabilities category focuses on thecapabilities of the company and product today, here and now. Under this category, IDC analysts
will look at how well a vendor is building/delivering capabilities that enable it to execute its chosen
strategy in the market.
Positioning on the x-axis or strategies axis indicates how well the vendor's future strategy aligns
with what customers will require in three to five years. The strategies category focuses on highlevel decisions and underlying assumptions about offerings, customer segments, and businessand go-to-market plans for the next three to five years.
The size of the individual vendor markers in the IDC MarketScape is based on IDC's best
estimates of the market share based on the number of customers of the vendor's HER systems.

IDC MarketScape Methodology
IDC MarketScape criteria selection, weightings, and vendor scores represent well-researched IDC
judgment about the market and specific vendors. IDC analysts tailor the range of standard
characteristics by which vendors are measured through structured discussions, surveys, andinterviews with market leaders, participants, and end users. Market weightings are based on userinterviews, buyer surveys, and the input of IDC experts in each market. IDC analysts baseindividual vendor scores — and ultimately vendor positions on the IDC MarketScape — on detailed
surveys and interviews with the vendors, publicly available information, and end-user experiencesin an effort to provide an accurate and consistent assessment of each vendor's characteristics,
behavior, and capability.

Market Definition
In this IDC MarketScape, IDC Health Insights evaluates software vendors supplying healthcareorganizations with electronic healthcare record (EHR) solutions.

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For the purpose of this IDC MarketScape, IDC Health Insights defines an EHR as applications andplatforms that enable digital versions of patient charts and enable clinicians to securely accessreal-time information to perform documentation, record-keeping, and decision-making functions at
the point of care; and for staff members to use for day-to-day administrative, legal, financial, andoperational functions.
EHR products (or software applications) and their related services aid in the management of healthinformation about an individual in healthcare organizations. These solutions serve as a hub forgenerating a holistic and longitudinal view of person- and population-level data to inform andstreamline clinical, operational, and related workflows.

LEARN MORE

Related Research▪

IDC FutureScape: Worldwide Healthcare Industry 2024 Predictions (IDC #US50105223,
October 2023)▪

Leveraging Digital Innovation in the Healthcare Industry (IDC #EUR151312523, October
2023)

▪

IDC Innovators: Remote Patient Engagement and Virtual Care Solutions, 2023 (IDC
#US50132223, August 2023)

Synopsis
This IDC MarketScape analyzes vendors of EHR systems to healthcare providers in Europe. It
evaluates their current capabilities, future strategies, and comparative business in the marketplace.
The evaluation is based on a comprehensive and rigorous framework that assesses vendors
relative to the criteria and highlights the most influential factors for success in this market in the
short and long terms. It serves as a valuable guide to help organizations make informed decisions
in choosing the most suitable solution provider.
"With the aim to improve quality care, increase operational efficiency, and enhance clinicians'
experience, European healthcare providers are actively seeking to harness the value of healthcare
data by prioritizing investments in EHR systems," said Adriana Allocato, research manager, IDC
Health Insights. "New EHR solutions include a wide breadth of functionalities for ensuring
seamless data interoperability and integration as a foundation for data-driven care.""Healthcare organizations understand that meeting current demand for healthcare services
requires a strategy that not only prioritizes improved and equitable outcomes, but also empowers
the workforce and enhances operational efficiency. Adopting reliable, secure, and scalable EHR
solutions underpinned by an architecture that emphasizes technical, semantic, and processinteroperability is crucial to meet these complex demands. They aim to unleash health data's
potential, ensuring intelligent, seamless experiences and facilitating connections with broader
healthcare ecosystems, paving the way for innovation and resilience," said Silvia Piai, research
director, IDC Health Insights.

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International Data Corporation (IDC) is the premier global provider of market intelligence, advisory
services, and events for the information technology, telecommunications and consumer technology
markets. IDC helps IT professionals, business executives, and the investment community makefact-based decisions on technology purchases and business strategy. More than 1,100 IDC
analysts provide global, regional, and local expertise on technology and industry opportunities andtrends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help
our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading
technology media, research, and events company.

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