To passengers using mobility scooters:
Make sure to read this before using JR Central lines
Accessible trains and mobility scooters you can useYour mobility scooter’s size should not exceed 70cm in width and 120cm in length and height. (These are thesame dimensions required for manual and other types of wheelchairs.)

Mobility scooter users can board conventional line carriages that are both vestibule-free and step-free.
*Limited express train carriages and some rapid or local train carriages that have vestibules or steps cannot
accommodate mobility scooters. Meanwhile, you can board some carriages that are equipped with small steps.
For details, inquire JR Central’s telephone information center (service is provided in Japanese)*1.

The space that mobility scooter users can access on the Tokaido-Sanyo Shinkansen is limited to themulti-purpose room of Series N700 carriages. In addition to being within the dimensions mentioned above,mobility scooters that can be accommodated are only those with both of the following capabilities:(a) Capable of maneuvering right angles (i.e. Mobility scooters that meet both conditions (1) and (2))(1) Can turn a 0.9m-wide, right angle within five adjustments(2) Can turn a 1.0m-wide, right angle without making any adjustments(b) Capable of turning 180 degrees
Can turn 180 degrees within a space that’s less than 1.8m wideYour mobility scooter has these capabilities if the vehicle’s body is labeled with a sticker indicating turning
capabilities (“Turning Capability ○○○”), a sticker indicating a star count (“Turning Capability ★★★”), or an“Advanced Mobility Scooter Sticker” issued by the Japan Assistive Products Evaluation Center or otherinstitutions. Please note in advance that if these labels are not on your mobility scooter, we will check with you
whether your wheeled aid has the capabilities in question.

Accessible stations
Mobility scooters can only be used between stations (including transition stations) that are installed with special
equipment. Access hours may be limited depending on the station.

Contacting us when using JR Central lines
To passengers boarding conventional lines:
You might require assistance in getting around the station or in boarding and detraining; therefore, we encourage
you to notify us in advance. Please let us know as soon as you arrange your trip.

Contact or inquire us at the service counter of the station you are departing from or by calling JR Central’stelephone information center (service is provided in Japanese) *1.



After you contact us, we will arrange staff and make adjustments with the station you are heading to. If we needtime for the arrangement, we might contact you separately about the results.

Passengers boarding the Tokaido-Sanyo Shinkansen:
The space that mobility scooter users can access on the Tokaido-Sanyo Shinkansen is limited to themulti-purpose room of Series N700 carriages. To use a multi-purpose room, please apply directly or via phone
to the station service counter between 10:00 of the day one month before your departure up to two days before
your departure. Before departing, purchase your ticket at the station you made your application at.
*Please check the Tokaido-Sanyo Shinkansen timetable for operating time and used carriages of Shinkansen
trains.

For phone applications, call “our application number for JR Central area passengers who use wheelchairs”*2(service is provided in Japanese) if you are departing from a Shinkansen station. When departing on aconventional line, contact JR Central’s telephone information center (service is provided in Japanese) *1.

We will take your application as much as possible up to the day before or on the day of your departure; however,
we encourage you to sign up early because if seats are fully booked, you may not be able to board your train ofchoice.

Rules to follow when using our stations


Mobility scooter-accessible stations are designed to enable passengers to self-navigate through station premises.
As a general rule, we ask passengers to navigate through such stations on their own.

Safely maneuver your mobility scooter at slow speed (do not exceed 2km/h) and with due caution.

To ensure safety, maneuver your mobility scooter away from the edge of the platform. When waiting for yourtrain, stop your mobility scooter in parallel to the track and make sure to apply the brakes.

When using our stations, please follow instructions given by station staff.

Other precautions
You may not be able to board trains during crowded periods or when train service is disrupted.

Please note in advance that if the train you were planning on boarding changes its number of carriages orsuspends services, you may have to get on a later train that can accommodate you.
*If a train that was planning on employing Series N700 carriages changes its carriages to a different model, youwill have to board a later train that employs Series N700 carriages and has a vacant multi-purpose room.

When using JR Central lines, we encourage you to come to the station early.

Passengers who cannot use the lavatory or navigate inside trains alone are asked to be accompanied by anassisting individual. We ask such individuals to provide support in stations and on trains, and offer guidance inemergencies.

Passengers are responsible for dealing with accidents, disputes, damage to property, and so forth caused bymaneuvering their mobility scooters while using JR Central facilities. JR Central will not accept any liability
therein.



Other general handlings are to be based on conditions of carriage.

*1 JR Central’s telephone information center (service is provided in Japanese)
http://jr-central.co.jp/info/fee.html*2 Our application number for JR Central area passengers who use wheelchairshttp://railway.jr-central.co.jp/pwd/wheelchair/tel.html

List of mobility scooter-accessible stations (As of April 1, 2018)*Contact JR Central’s telephone information center (service is provided in Japanese) when using JR Central lines.
*These stations may not be accessible due to construction projects or other reasons.

Name of line

Tokaido Shinkansen
Tokaido Shinkansen
Tokaido Shinkansen
Tokaido Shinkansen
Tokaido Shinkansen
Gotemba LineGotemba LineGotemba LineMobility
scooter-accessiblestations
Tokyo
ShinagawaShin-Yokohama
OdawaraAtamiMatsuda
Gotemba
Shimo-Togari

Precautions for using these stations

Tokaido Line/Tokaido Shinkansen

Mishima

Tokaido Line/Gotemba Line
Tokaido Line

NumazuKatahama

Tokaido Line

Hara

Tokaido Line

Yoshiwara

Tokaido Line/Minobu Line
Tokaido Shinkansen
Minobu Line

Fuji
Shin-Fuji
Fujinomiya

Minobu Line
Tokaido Line

Nishi-Fujinomiya
Shin-Kambara

Tokaido Line

OkitsuTokaido Line

Shimizu

Tokaido Line

Kusanagi

Tokaido Line

Higashi-Shizuoka

Tokaido Line/Tokaido Shinkansen

Shizuoka・The Parche ticket gate is not accessible.

Tokaido Line

Abekawa

Tokaido Line

Mochimune*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・You can board trains departing from or arriving at track numbers 2 and 3.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.

Tokaido Line

Yaizu

Tokaido Line

Nishi-Yaizu

Tokaido Line

FujiedaTokaido Line

RokugoTokaido Line

ShimadaTokaido Line

KanayaTokaido Line

Kikugawa

Tokaido Line/Tokaido Shinkansen

Kakegawa

Tokaido Line

Aino

Tokaido Line

Fukuroi

Tokaido Line

Iwata

Tokaido Line

Toyodacho

Tokaido Line

TenryugawaTokaido Line/Tokaido Shinkansen

Hamamatsu

Tokaido Line

Takatsuka

Tokaido Line

Maisaka

Tokaido Line

Araimachi

Tokaido Line

Washizu

Tokaido Line

Shinjohara

Tokaido Line

Futagawa

Tokaido Line/Iida Line/Tokaido Shinkansen

Toyohashi

Tokaido Line

Gamagori

Tokaido Line

Koda

*Check with Okazaki Station in advance about using mobility scooters. .

Tokaido Line

Aimi

*Check with Okazaki Station in advance about using mobility scooters.

Tokaido Line

OkazakiTokaido Line

Anjo

Tokaido Line

Mikawa-Anjo

The North Exit is not accessible.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・The South Exit is not accessible to Tokaido Shinkansen users.
・The North Exit is not accessible to Tokaido Line users.
・You can’t transfer between the Tokaido Shinkansen and Tokaido Line.
・The Antre ticket gate is not accessible.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・You can only board trains departing from or arriving at track numbers 2 and3.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.

*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.

*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・You can only board trains departing from or arriving at track numbers 2 and3.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・The May One ticket gate is not accessible.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・You can board trains departing from or arriving at track numbers 2 and 3.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.

・You can only board trains departing from or arriving at track numbers 1, 2,and 3.

Tokaido Shinkansen
Tokaido Line

Mikawa-Anjo
Higashi-Kariya

Tokaido Line

Noda-shimmachi

Tokaido Line
Tokaido Line

KariyaTokaido Line/Taketoyo Line
Taketoyo Line
Taketoyo Line
Tokaido Line
Tokaido Line

Obu
HigashiuraKamezaki
Kyowa
Minami-Odaka

Tokaido Line

Odaka

Tokaido Line

Kasadera

Tokaido Line

AtsutaTokaido Line/Chuo Line

Kanayama

Tokaido Line/Chuo Line/Kansai Line/Tokaido

NagoyaAizuma*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Check with Handa Station in advance about using mobility scooters.
*Check with Handa Station in advance about using mobility scooters.

Shinkansen
Tokaido Line

Biwajima

Tokaido Line

KiyosuTokaido Line

Inazawa

Tokaido Line

Owari-Ichinomiya

Tokaido Line

Kisogawa

Tokaido Line/Takayama Line

Gifu

Tokaido Shinkansen
Tokaido Line
Tokaido Line

Gifu-Hashima
Nishi-Gifu
Hozumi

Tokaido Line

Ogaki

Tokaido Line

Tarui

Tokaido Shinkansen

MaibaraTokaido Shinkansen

Kyoto

Tokaido Shinkansen
Iida Line
Takayama Line

Shin-Osaka

Takayama Line/Taita Line

Mino-Ota

Chuo Line

Chikusa

・The underground ticket gate is not accessible.

Chuo Line

Ozone

・The South ticket gate is not accessible.

Chuo Line

Shin-Moriyama

Chuo Line

Kachigawa

Chuo Line

Kasugai

Chuo Line

JinryoChuo Line

Kozoji

Chuo Line/Taita Line

Tajimi

Chuo Line

TokishiChuo Line

MizunamiChuo Line

Ena

Chuo Line
Taita Line

Nakatsugawa

Kansai Line

Hatta

Kansai Line

HarutaKansai Line

Kanie

Kansai Line

KuwanaKansai Line

Yokkaichi

Kansai Line/ Kisei Line

Kameyama

Kisei Line/Meisho Line
Sangu Line
Sangu Line

Matsusaka・The Meisho Line is not accessible.

IseshiToba

・The JR-side ticket gate is accessible.
・The JR-side ticket gate is accessible.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.

Toyokawa
Unuma

Kani

・The ticket gate on the third floor is not accessible.
・You will be asked to take the elevator outside the ticket gate to navigate
between the ticket gate and platform*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.

*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
*Station staff is absent during certain time periods such as early morning or
late-night hours. Please check in advance.
・The eastbound platform is open between 5:50-9:00 (only accessible forboarding from the West Exit ticket gate)