INCAZELO YOMHLABA NGOMKHAKHA WEZENHLALAKAHLE(GLOBAL DEFINITION OF SOCIAL WORK PROFESSION)
Ezenhlalakahle ziwumkhakha ombandakanya ukwenza umsebenzi
ophathekayo, uqeqesho lwezemfundo olukhuthaza uguquko lwezenhlalo
nokuthuthukiswa komphakathi, ubumbano lomphakathi, ukugqugquzela
nokukhululeka kwabantu. Imigomo yobulungiswa, amalungelo esintu,
ukubamba iqhaza, nokuhlonipha ukwehlukana kwezinhlanga kuseqhulwini
emkhakheni wezenhlalakahle. Ngokusekelwa imibono ehlukahlukeneyezenhlalakahle, ubuchwepheshe bezenhlalo, ubuntu, nolwazi loMdabu,
ezenhlalakahle zixhumanisa abantu nezakhiwo ezilwisana nezingqinamba
zempilo ziphinde zithuthukise nempilo jikelele.
Lencazelo engenhla ingaguquguqulwa ngokwamazinga ezwe futhi/nomaawezifunda.
UKUCHAZWA (COMMENTARY)
Ukuchazwa kusiza ukwembula amagama abalulekile asetshezisiwekulencazelo, lapha amagama achazwe kabanzi yilawo aqondene nomsebenzi
ngqangi, imigomo, ulwazi nomsebenzi ophathekayo ngezenhlakahle.
IMIGOMO NGQANGI (CORE MANDATES)
Imigomongqangilwezenhlalo

yezenhlalakahle

ukuthuthukiswa

ifaka

ukugqugquzelwa

komphakathi,

ubumbano,koguquko

ukubuyiselwa

kwamandla kubantu kanye nokukhululeka kwabo.
Ezenhlalakahle ziwumkhakha ombandakanya ukwenza umsebenzi ophathekayo
kanye

noqeqesho

lwezemfundo

olubhekna

nokuxhumana

ngokomlando,

ukuhlalisana nomnotho kubantu, amasiko, uhlelo ukuhlelwa kwezindawo,
izizathu ezimbandakanya iziqu zabantu

ezibanikezela ngamathuba/ noma1nezingqinamba

ezinomthelela

Izingqinamba

ezakhekile

kunhlalakahle

zinomthelelakanye

nentuthuko

ukubhebhezela

yabantu.

ukungalingani,ukucwasana, ukuxhaphaphazeka kanye nengcindezi kubantu. Ukuthuthukiswa
kolwazingokubheka

ukunikezela

ngesihle,

izisusa zezakhiwo zengcindezelo kanye / noma
ngokuhambisa

nezimoezifakaukwahlukana

ngobuhlanga, ukungalingani, ulwimi, inkolo, ubulili, ukukhubazeka, isiko kanye
nendlela

yokuzibheka

ngobulili,

kanye

nokuthuthukiswa

kwamaqhinga

okubhekana nezingqinamba ezakhiwe nalezo eziqondene nomuntu uqobo
ziseqhulwini

ekukhululweni

kuwukugqugquzela

kwezimfundiso

zenkululeko

lapho

inhlosokanye nokukhululwa kwabantu. Ukubambisana nalaboababebandlululiwe, umkhakha wezenhlalakahle usebenza kanzima ukunciphisa
ubumpofu,

ukukhululaabasengcupheni

kanye

nabacindezelekile,

nokugqugquzela ukumbandakanyeka kwabantu bonke kanye nokubumbana
kwabo.
Umsebenzi wokuguquka kwabantu uncike ekungeneleleni kwezenhlalakahle
lapho isimo samanje, esigabeni somuntu, umndeni, iqoqwana labantu, nomaumphakathi, sibonakala sidinga ushintsho kanye nentuthuko. Lomsebenzi
uphindeuncikeezikhandekile

kusidingo

eziqhubezela

sokulwisana
phambilikanye

nokuguqula

ukwahlukaniswa,

lezozimo

ukucwasa,

kanye

nokucindezeleka kwabantu. Izinhlelo zenguquko yabantu zibheka ukubaluleka
kwabantu ekugqugquzeleni amalungelo abantu kanye nomnotho, indawo laphokuphilwa khona

kanye nobulungiswa. Umkhakha wezenhlalakahle uphinde

uzibophezele ukugcina ukuthula emphakathini, ikakhulukazi uma kungekho
zimo ezisetshenziswa ukubhebhezela ukwahlukanisa, ukwahlukaniswa nomaukucindezela noma ngabe iliphi iqembu labantu.
Ukuthuthukiswa komphakathi kufaka amaqhinga okusiza, izinhlelo ezithile,nenqubomgomo ehambisana nezinhlelo ezimbandakanya ezizimele kanye
nalezo ezilawulwa uhulumeni. Ukuthuthukiswa komphakathi kuncike kuzinhlelo
ezididiyelwe okuhlanganisa ukusebenza komzimba-umqondo-nokuxhumana
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kwabantu, ukubuyekezwa kwenkolelo nokungenelela okufaka ukwahlukana
kwamazinga

empilo,kufakeizigaba

ezahlukene

kanye

nokuhlangana

nokubambisana kwemikhakha ehlukene emazingeni ahlukene, esiza ukuthi
kubenentuthuko eqhubekayo. Iphinde ibeke ngezigaba izakhiwo zokuhlalisanakwabantu, ukuthuthuka komnotho, ngalokho iphikisana nombono wokubekaumnotho ezingeni elingaphezulu kwenhlalo yabantu
IMOGOMO (PRINCIPLES)
Imigomo nqgangi yezenhlakahle inhlonipho yobuntu, ukungalimazi, inhlonipho
yokwehlukahlukana kwabantu kanye nokugcina ukuhlonishwa kwamalungelo
abantu nobulungiswa.
Ezenhlalakahle ziqhakambisa ukumelana nokugcinwa kwamalungelo abantu
kanye

nobulungiswa.

Umkhakhaamalungelo

abantukumelewokubamba

iqhazauqhakambisa

wezenhlalakahle

ahambisaneukuthiuyakuqonda

nokubamba
amalungelo

iqhaza.
omuntuukuthiUmbonongamunyeangafezeka nsukuzonke kuphela uma abantu ngokwabo bezimbandakanya
ekusizeni abanye abantu nemvelo, kanye nodala ubudlelwano obubumbene
emiphakathini.

Ngalokhoezenhlalakahle

zibhekane

kakhulu

nokumelana

namalungelo abantu ngokwamazinga onke, nokugqugquzela imiphumela laphoabantu bebamba iqhaza ukusizana, baqonde futhi bahloniphe ukudingana
kwabo nokuxhumana nemvelo.
Ezenhlalakahle zibungaza amalungelo afaka womathathu amazinga. Izinga
lokuqala lifaka amalungelo ezombusazwe nawemiphakathi, njengokukhuluma
ngokukhululeka, ukuba nonembeza nokuvikeleka ekuxhashazweni nokuboshwa
okungafanele; Izinga lesibili lifaka amalungelo ezomnotho emphakathini kanye
nawamasiko,okufaka

ukufunda

nokufundisa,

ukunakekelwa

kwempilo,

ezezindawo zokuhlala kanye nokuvikeleka kolwimi lwalabo abayingcosana
ezweni;Izingalesithathu

lifakaamalungelo

abhekanenezwenendalo

ngokwehlukana kwayo nokulingana ngokwamazinga ahlukene. Lamalungelo
3anendlela yokuhlanga nokuxhumana futhi alungele umuntu ngamunye kanye
nalabo abayidlanzana.
Kwezinyeizikhathi“ukungalimazi”“nokuhlonipha

ukwahlukahlukana”

kungabonakala kunokunqgubuzana nokuncintisana kwezinto ezibalulekile,
isibonele lapho isiko lisetshenziswa ngokungafanele ukuxhaphaza ilungelo
lalabo abayidlanzana, njengabesifazane kanye nalabo abathandana nabanye
abanobulili obufanayo. Izinga lomhlaba wonke lezokufundisa nokuqeqesha
kwezenhlakahle libhekana nalesisimo nokukhuthaza ukuba usonhlalakahle
bafundiseke ngendlela eqondene namalungelo abantu, kunencazelo efundeka
kanje:Lendlela ingakhuthaza ukubekana ngokwakhayo nokwenza uguquko lapho
izinkolelo zamanye amasiko, okubalulukile, nezinye izinqubo zilwisana
namalungelo abantu. Njengoba isiko lakhiwa ngokuhlanganyela, lingaba
sesimeni sokubuyekezwa nokuguqulwa. Loku kubhekana ngokwakhayo,ukubuyekezwa nokuguquka kungakhuthaza ukuqonda izinto ezibalulekile
ngesiko limbe nemikhuba yalo kuze kufike lapho kuba nokuxoxisana nabantu
balelosiko ngezinto ezifaka amalungelo abantu.

ULWAZI (KNOWLEDGE)
Ezenhlalakahle zifaka kokubili ukubonisana nokuthelelana kwemikhakha,
zibuye zithole ulwazi ngokomqondo nangophenyo. Kulendaba “ubuchepheshe”
buchaza “ulwazi”. Ezenhlalakahle zisebenzisa imibono enhlobonhlobo ehlalanjalo

ngokukhuliswa,

eyambisana

uphenyonelwazingabantu,

longoti,
iphindeimibonoyeminyeimikhakha

ifakeulwazilomkhakha

wezokuthuthukiswa komphakathi, ezemfundo ngomphakathi, ezokuhlalisanakwabantu,

ezihlanganisa

abantunendawoezemfundo,

ezokuphatha,ezobuhlengikazi,

abahlala

kuyo,

ezokweluleka

ezomnotho,

ngezengqondo,4ezempiloyomphakathi

nezokuphila

kwabantu.

Uphenyonemibono

esetshenziswa ezenhlakahle ihluke ngoba igxile ezintweni ophathekayo futhi
onokukhulula abantu. Uphenyo oluningi kanye nemibono yezenhlakahle
yakhiwengokuhlanganyela

nokubonisananabahlomulayo

ngakhoincikeekwenziweni komsebenzi obonakalayo emphilweni.
Lencazelo

ehlongozwayo

iyakuqonda

ukuthiumkhakhawezenhlalakahle

awuncikile nje emsebenzini obonakalayo wempilo yabantu kanye nemibonoyase Ntshonalanga, kodwa ifaka nolwazi loMdabu. Enye yezinto ezasalaemuva kokufika kwabaseNtshonalanga ububukeleka phansi kolwazi loMdabu
kwaqhakanjiswa imibono nolwazi lwaseNtshonalanga, ngaleso sizathu ulwazi
lomdabu lwabonakala lunganakeki. Incazelo ehlongozwayo yezenhlakahle
izama ukumisa iphinde ibuyekeze lesisimo, ngokuqhakambisa ukuthi abantu
bomdabu ezweni jikelele, kuzwekazi noma endaweni banemibono ngezinto
abaziqhakambisayo, ulwazi lwabo, indlela yokudlulisela lolulwazi kanti futhi
babambe elikhulu iqhaza kwezobuchwepheshe. Umkhakha wezenhlalakahleuzamaukubuyekezaumlandowaseNtshonalanga

wezobuchwepheshe

ngokuqhakambisa nokuthola ulwazi kubantu bomdabu emhlabeni wonke.
Ngalendlela ulwazi lwezenhlalakahle luzokwazi ukwakheka kabusha ngosizo
lwabantu boMdabu, ikakhulukazi lapho lolulwazi lusethsenziswa emhlabeni
wonke

kungekuba

sendaweni

ethilekuphela.

Lulandela

woMhlabuhlangene (United Nations), uhlelo lwe IFSW

eumsebenzi

abantu boMdabu

bachazwa ngezindlela ezilandelayo:Bahlala (noma abaqhakambisa ukusondelana ne-) endaweni ethathwa
njengendawo yobabamkhulu.

Baqhubezela

ukuhlalisanakwabantu,umnotho

kanye

nezinhlaka

zombusazwe.
Baphokophela ukuqhubeka bahluke kwabanye ngokwesiko, ngendawo
abahlala kuyo nangezinhlaka zabo, kunokuba bazibone beyingxenye
yomphakathi wonke ezweni.
5Bazibona bona ngokwabo bengaboMdabu noma beyisizwe.

UKUSEBENZA OKUPHATHEKAYO (PRACTICE)
Ukuhlonipheka nomsebenzi ngangi wezenhlalakahle uncike ekungeneleni
ezingeni lapho abantu bexhumana khona nendalo. Indalo ifaka izinsiza
zomphakathi lapho abantu bekhona, nezemvelo, indawo okuhlalwa kuyo, futhi
edlala indima ezimpilweni zabantu. Izindlela zokubamba iqhaza ezinhlelweni
zokucwaninga eziqhakanjiswa umkhakha wezenhlalakahle zibonakala kanje “Ihlanganisa abantu nezinhlaka ezilwisana nezinkinga zempilo futhi ezikhuthaza
impilojikelele.”ukusebenzisana

Ezenhlalakahle
nabantuzizamangendlela

kunokubasebenzela.

uonke

ukukhuthaza

Ukuhambisana

nohlelolokuthuthukiswa komphakathi, osonhlalakahle basebenzisa ulwazi olusabalele,izindlela, amaqhinga, imigomo nemisebenzi ethile emazingeni ezinhlelo
ezihlukene, okuqondiswe ngakho ukuqhubeza futhi/ noma kuguqulwe imizamo
yalezonhlelo. Umkhakha wezenhlakahle ufaka imisebenzi esabalele efaka
usizo nokwelulekwa okunhlobonhlobo, umsebenzi ofaka amaqoqo kanye
nomsebenzi ofaka imiphakathi; ukwakhiwa nokucutshungulwa
kwenqubomgomo; nokukhulumela abanye kanye nokungenelela
kwezokubuswa kwezwe. Ngasohlangothini lokukhululeka kwabantu, lencazelo
igqugquzela amaqhinga ezenhlalakahle anenhloso yokukhuphula ithemba
kubantu,namandlaukuzethemba
engcindezelo

nezingalokucabanga

nezinhlaka

elibhekana

zokungabi

futhi

lilwisane

nobulungiswa,

ngakhoihlanganisa ukungenelela ngemazinga amancane-namakhulu, nalawo aqondane
nomuntu- izinhlelo zokubuswa kwezwe. Umbono ophelele wezenhlalakahle
uvuleleke umhlaba wonke, kodwa ukubaluleka komsebenzi ophathekayouzohluka ezweni ngalinye, futhi ezikhathini ezahlukene ngokuncike emigomeni
efaka umlando, ukubuswa kwezwe kanye naleyo ehlanganisa ukuphila
kwabantu nomnnotho.
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Kuwumgomo wosonhlalakahle emhlabeni wonke ukuvikela, bakhuphule izinga
futhi baqonde izinto ezibalulekile nemigomo ebaluliwe kulencazelo. Incazelo
yezenhlalakahle ingenza umehluko kuphela uma osonhlalakahle bezinikela
ezintweni ezibalulekile nakumbono oqondane nalencazelo

Translated

bystudents:

Sibusiso

Makhoba&Nompumelelo

Ngubane(Students) & Mr M. S. Sithole (Lecturer)

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