Disclaimer
This report was compiled by an ADRC visiting researcher (VR) from ADRC
member countries.
The views expressed in the report do not necessarily reflect the views ofthe ADRC. The boundaries and names shown and the designations usedon the maps in the report also do not imply official endorsement or
acceptance by the ADRC.

BUSINESS CONTINUITY PLAN IN JAPANLalita Panoottikorn
Department of Disaster Prevention and Mitigation
Ministry of Interior
ThailandAgendaAINTRODUCTION

B

BUSINESS CONTINUITY PLANCBCP IN JAPANDBCP IN THAILAND

ELESSON LEARNED FROM JAPANINTRODUCTIONPROBLEM① Lack of knowledge and understanding
about Business Continuity Plan
② Adopting Business Continuity Plan
to be applied to the government sector

SPECIFIC AIMS
- To know and understand concept andprocedure of the Business Continuity
Management and Business Continuity Planin Japan.
- To knowing the standards that Japan uses
to do Business Continuity Plan
- To develop DDPM’s Business Continuity
Plan to be effective, can actually be usedand standard

BUSINESS CONTINUITY PLAN

Business Continuity Management
Business Continuity Management (BCM) is theprocess which indicates potential threats to theorganization Impact on business operations
and is a guideline for building capacity for theorganization to be resilience, respond andprotect the interests of stakeholders, reputation,image and activities that create effective value.

BCM has purpose to protect the chances ofoccurrence, preparation, response andrecovery from events that cause disruption withplanning and preparation to minimize theimpact and damage from the event and returnto the main business after the interruption assoon as possible.

Business Continuity Plan (BCP) is part of BCM. Thatis “documentation” of the operational procedures thatprovide guidance to the organization in response torecovery and installation in order to be able to operate
at the specified level after the interruption.

Why Business Continuity Plan is important?
Because social functions and stakeholders are highly interconnected and interdependentand a single incident can have an extensive impact both domestically and internationally.

Examples: (1) Loss of human life and injury(2) Damage to physical assets, the environment, and natural resources(3) Disruption of public utilities, such as electricity, water, transport, and telecommunications(4) Disruption of citizens’ daily livelihoods(5) Disruption of local government administrative functions(6) Reduced supplies of daily goods and services(7) Bankruptcy of private companies, lost economic opportunities, and income loss(8) Unemployment and economic downturns.

Benefits of BCM and BCP
01

Create collateral forcustomers and investors

02

Reduce financial impacts

03

Build the ability to compete
in the event of a disaster04

Make sure at the time of
returning to service

05

Reduce confusion andreduce wrong decisions

06

Make safety for employees
and other related parties

BCP IN JAPANAs a result of the Great East Japan
Earthquake in March 2011, many enterprises
in Japan suffered serious damage from themassive tsunami and earthquake, and faced
shortages of electricity, fuel, and so forth.
Economic activities were affected not only
domestically but also internationally throughsupply chains. It is important to learn from thisdisaster and to prepare for other disasters thatare likely to occur in the future. Without
effective preparation, the Japanese economy
and society may face a crisis if disaster strikes.
Even in normal times, without effective
preparation, there could be a loss ofconfidence in the Japanese economy, a slump
in purchasing and direct investment fromoverseas, a shift of production bases tooverseas, and so on.

The Business Continuity Plan Concept

Business Continuity Plan in Japan
Business Continuity Planof National Government

Business Continuity Planin Local Government

Business Continuity Planin Private Sector

Business Continuity Plan of National Government● Business Continuity Plan ofthe government is a plan that
stipulates operations referred as
critical functions as the government
to be maintained.
Also it aims to appropriately
conduct operations even at criticalsituation through examining
resources necessary to implement
prioritized operations, and taking
necessary measures for simplifying
procedure and clarifying a chain ofcommand.

● The important thing in
preparation for business continuityof national government isprioritizing operations emergency.
Prioritized operations in thePlan shall be included in BCP ofeach ministry and considering
assembly members under the strict
criteria, scrutinize prioritized
operations at emergency.

Business Continuity Plan in Local Government
In Local Government, Business Continuity Plan is the plan to identify prioritizedbusiness under the situation a local government is affected and faces limitation inpersonnel, materials and information, to define operation system and response procedure,
to secure necessary resource and to secure continuity of administrative business
operation function.

Business Continuity Plan in Local Government
There are the supports to municipality’s BCP development by
the National Government such as guidelines, workshop and etc.

Example:Guidelines

Workshop

The Cabinet Office published many
guidelines for support to local
government’s BCP development such as- “Handbook of BCP for LocalGovernment at Large-scale Disaster”(2016)- “Guidebook for BCP Development
for Municipalities”

There is BCP development workshop
for municipal offices since 2015, direct
support to municipal offices about BCP
development in cooperation with hosting
prefectures. The workshop consists oflecture and exercise.

Business Continuity Plan in Private Sector
Business continuity Plan identifies the potential effects of disruptions to anorganization’s critical operations if a disaster were to occur, and specifies effective
response actions and quick recovery measures. In the Great East Japan Earthquake(GEJE), BCPs served their purpose to some extent, but certain weaknesses were identified.
While BCPs helped to keep critical operational functions going, and then to rehabilitate
general operations, most small and medium-sized enterprises had, unfortunately, not evenprepared BCPs. Since the private sector plays a major role in creating jobs and supporting
local economies, it should be required to prepare BCPs, but with support from thegovernment.

Composition
Introduction

Text

Appendix

Exhibit

Chapter
Outline of the Guidelines

OutlineExplanations of the outline (targets, purpose, status, etc.) of the Guidelines as a whole

Chapter 1: Necessity and Outline of Good Practice in B Basic matters of good practice in business continuity ausiness Continuitynd the necessity and advantages of promoting good practice

Chapter 2: Establishment of Policy

Establishment of the basic policy of Business Continuit
y Management (BCM) and creation of a system to esta
blish and implement BCM

Chapter 3: Analysis and Examination“Business impact analysis” by which critical operations
to be continued in the event of an incident and whetheror not such critical operations should be recovered areanalyzed, and “risk analysis and assessment” by whichsuch risks are identified for which measures should betaken on a priority basis

Chapter 4: Examination and Finalization of Business C
ontinuity Strategies and Measures

Business continuity strategy for restoration by the reco
very time objective and continuing critical operations

Chapter 5: Establishment of Plans

Establishment and documentation of a plan under BCM

Chapter 6: Proactive Measures and Implementation ofEducation and Training

Proactive measures based on a plan, and implementati
on of education and training

Chapter 7: Review and ImprovementReview and improvement of BCM

Chapter 8: Recommendations to the Management andthe Economic Community

Recommendations on the importance of promoting goo
d practice in business continuity and matters to consid
er in promoting good practice, to the management andthe economic community

1. Glossary

Explanations of terms used in these Guidelines

2. Reference Books

List of references used in establishing and revising theGuidelines

Checklist

Checklist used for checking the status of achieving goo
d practice in business continuity

BCP IN THAILAND

Business Continuity in Thailand
In Thailand, from the severe
flooding situation in 2011 (B.E.
2554) has reflecting the problems
of many government’s systems
and mechanisms unable toeffectively perform the mission in acrisis. That resulted in solving theproblems of public suffering, lackof a good management system.
Therefore, it is necessary to have
BCM to ensure that the main
mission of the government orimportant public service must be
operational or continuous service.

On April 24th 2012, the Cabinet
approved the guidelines for
preparing for the crisis.
The government's management
system can respond to the problem
and rectify the ineffectiveness ofthe state mechanism in providingservices.

10 steps are based on the International Standard ISO22301
Step 1
Determine BCP Purpose, Scope, and Team

Step 6Emergency Response to Disaster

Step 2
Prioritized Activities (PA) and Recovery
Time Objective (RTO)

Step 7
BC Strategies to Early Resumption

Step 3What Do You Need to Resume Key
Activities?

Step 8Be Financially Prepared

Step 4
Risk Assessment – Know Your
Disaster Scenarios

Step 9Exercise Makes Your Plan Functional

Step 5Do Not Forget Pre-Disaster Protectionand Mitigation

Step 10
Ongoing Review and Improvement

National Disaster Risk Management Plan 2015
Strategy 1Focusing on disaster risk reduction

Strategy 2
Applying integrated emergency management system

Strategy 3
Strengthening and enhancing the efficiency of sustainabledisaster recovery
Strategy 4
Promoting and strengthening international cooperation
on disaster

DDPM’s BCP☻Department of Disaster Prevention andMitigation has proceeded in accordance with
the Cabinet resolution and the National Disaster
Risk Management Plan, 2015 approved theBCP by Director-General of DDPM on March 7th,2017 to allow the staff of the DDPM to use asguidelines preparation for public service andorganization

managementTobeabletocontinuously perform tasks according to themain mission and be effective when in crisis.

LESSON LEARNEDFROM JAPANLessons Learned from Japan
Promotion of Business Continuity
Plans (BCPs) and BusinessContinuity Management (BCM).

Well-prepared business continuity
plans prevent disruptions.
Raise public awareness.

Mobilize government support.

Start from a small disaster.

Lessons Learned from Japan
Development of Business Continuity Systems

01

Development ofBusinessContinuity
Systems by
National
Government’sMinistries andAgencies

02

Development ofBusinessContinuity
Systems byLocal
Governments

03

Development ofBusinessContinuity
Systems byprivate sectorcompanies

The Interesting Issues from Japan
There are many interesting issues that should be develop in Thailand such as

There are BCP ofLocal Government

The Government
support BCP

Survey on BCP
preparation
Evaluation ofBCP of National
Government

BCP of Japan
has content
covering thestockpilingChallenges for Thailand(1) Department of Disaster Prevention andMitigation has Business Continuity Plan
which is accordance the international
standards and can actually to be used.
(2) Business Continuity Plan of
Department of Disaster Prevention andMitigation can be a model for otheragencies and the local government.
(3) The National Government supports thelocal government having BusinessContinuity Plan.

Thank you
Arigatō gozaimasu
Kob kun ka