MOVING FASTER TO

EMBEDDING

MULTIPLYING OUROUR COLLEAGUES’NET ZERO CARBONSUSTAINABILITYPOSITIVE IMPACTS

SHARED CULTURE

AND WASTE

INSIDE OUR BRANDSPAGE 6

PAGE 16

PAGE 26

PAGE 42

CHAMPIONING SUSTAINABILITY
Informa Group Sustainability Report 2021

Introduction to Informa
INFORMA EXISTS TO CHAMPION THE
SPECIALIST, CONNECTING PEOPLE
WITH KNOWLEDGE TO HELP THEMLEARN MORE, KNOW MORE AND
DO MORE.
WE CHAMPION AND CONNECTSPECIALISTS ALL OVER THE WORLD
THROUGH EVENTS, INTELLIGENCEPRODUCTS AND SCHOLARLY
PUBLISHING. WE’RE A FTSE 100
COMPANY WITH HUNDREDS OF
POWERFUL BRANDS HELPINGCUSTOMERS IN DOZENS OF
SPECIALIST MARKETS TO SUCCEED.

W H AT W E D O• High quality research• Online market platforms• Online partnering• Data delivery• Webinars• Subscriptions• Virtual events• Critical data insights• Online training• Digital content

 FOR MORE INFORMATION, SEE OUR ANNUAL REPORTINFORMA.COM/INVESTORS/ANNUAL REPORT/I N FOR M A’ S 2 021 E S G R A N K I NG

AALeader: AAA and AA; Average:
A, BBB, BB; Laggard: B, CCC

9. 8

0-10 = Negligible Risk
10-20 = Low Risk
20-30 = Medium Risk
30-40 = High Risk
40+ = Severe Risk

90%

Industry percentile

Our Divisions

INFORMA CONNECT
delivers major, branded, content-driven
in-person and virtual events and digitalplatforms allowing year-round connection
and knowledge sharing.

INFORMA MARKETS
creates opportunities for customers all over
the world to connect, learn and trade. We
serve businesses in specialist markets throughspecialist digital content and data, virtual eventsand large-scale physical exhibitions.

INFORMA TECH
helps businesses in the technology market
and professionals interested in tech to connect,learn more and do more. We provide knowledge
and connections delivered through training,data and research, consulting, and physicaland digital events.

TAYLOR & FRANCIS
is a specialist in scholarly research and helping
academic and research communities make new
breakthroughs. We curate and publish highquality peer-reviewed research, connecting
specialists to knowledge that helps them learn
more and advances progress in their field ofstudy and broader society.

INFORMA INTELLIGENCE
provides relevant, high quality and critical
data and insight to customers working in large,
complex and specialist markets including
Pharma, Finance and Maritime.

OUR DIVISIONS ARE
10 0 %

Industry percentile

G OL D2022 Yearbook Gold distinction
based on the 2021 S&P Global CSA

UNDERPINNED BY:
GLOBAL SUPPORTA-Score A – Score F

This division enables each operating divisionand comprises Informa’s Group functions andGroup Operations.

01
Sustainability is everyone’s businessOne of the extraordinary things about
the human race is our ability to do
more than we can imagine. Informa’s
sustainability goals are bold andambitious. I am a great believer insetting bold targets to enable us to
get more done but it takes everyone’s
involvement – our colleagues, oursuppliers, our customers, our investors– to achieve them.

John Rishton
Chairman

TAKING ON THE CHAIR
ROLE IN 2021, JOHNRISHTON SHARES HISTHOUGHTS ON
INFORMA’S
SUSTAINABILITYCOMMITMENTS

I’ve seen a significant change in
my lifetime on how we address
sustainability issues. Businesses
increasingly recognise that they
have a responsibility to a wide rangeof stakeholders – customers, local
communities, the environment,colleagues and of course shareholders.
Informa needs to create sustainablevalue for all of them.
At the most basic level, sustainability
means that generations in 50 oreven 500 years can thrive. At thecompany level, it means that we haveto identify and manage our impacts
on the environment and people, andconsciously act to leave a positive
footprint. This is how we want
Informa to play its role in making
society stronger.
For me, sustainability has a start, but
unlike a football match, there is no final
whistle. Informa began its journey
years ago.

I N F O IRNMFAORPML CAAPN
LN
CU
SU
AS
L TA
R EI NPOAB
R ITL IATNY DR EAPCOCR
OTU2N0T21
S 2021As an accountant by training, I’m also
a great believer in gathering robust data
to measure our progress. Sustainability
is increasingly recognised as a means oflong-term value creation andinnovation, and stakeholders expect us
to report the relevant data to track this.
Gone are the days when a company
only had to report financial numbers.
This report, and the accompanying
website, helps meet those needs andI’m reassured by our ongoing strength
in indices like the CDP and DJSI.
I’m also reassured by my ongoing
conversations with colleagues when
they tell me that being a responsible
and sustainable business is importantto them. In particular, it’s been a privilege
to serve as the Board sponsor for
AllInforma Nations, one of our fivecolleague-led networks, which focuseson ethnic communities and celebrates
all cultures. I’ve learned a lot fromexchanging thoughts and experienceswith colleagues in the network andtaken those reflections back to mycolleagues on the Board.
I believe that if we keep our focus, oursustainability programmes set us up fora very promising future for both theshort and the long term.

INTRODUCTION

With the launch of the FasterForwardsustainability strategy in 2020, we
consolidated different activities to focus
the Company’s approach on the most
relevant sustainability issues for ourbusiness. FasterForward now underpins
our overall business strategy and ourrelationships with our different
stakeholders. It forms an underlying
foundation on which we view our new
Growth Acceleration Plan II.

02
Conversation with the Group CEO
resilience and come back quickly as
restrictions were lifted. Seeing events
opening up again in many countries
around the world, and our colleagues
and customers again working togetherin person, shows just how nimble wecan be.
Informa is a knowledge business: wechampion the specialist, connecting
people with knowledge so they canachieve their goals. My most profoundlearning of the pandemic is that there
is an enduring strength and power inwhat we do. People will always needknowledge to learn more, know moreand do more and it’s clear to me, andmany of our stakeholders, that thevalue of connected communities
has never been greater.

BW
Ben Wielgus
Head of Sustainability

Stephen A. Carter
Group Chief Executive

It definitely feels like we’re back on the
upswing with some lessons learned andit feels like we’re looking firmly to the
future as a business. What does thatlook like to you?

SC
A CONVERSATIONBETWEEN
STEPHEN A. CARTER,
GROUP CHIEF EXECUTIVE,
AND BEN WIELGUS,
HEAD OF SUSTAINABILITY

BW
It’s great to be back together in person.
Reflecting back on the past year, whatstands out as your lasting impression?

SC
When I look back over 2021, I believe
Informa continued to adapt well to thechanging circumstances. COVID-19
impacted our business significantly
through 2020 and 2021, but it hasn’t
undermined our underlying value and it
hasn’t changed our purpose or values.
One of our great operational strengths
is our innate resilience and flexibility,with colleagues who are agile andcreative in finding ways to deliver whatcustomers need. This helped usnavigate through COVID-19 with

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T YThis is the most optimistic I’ve felt about
Informa’s outlook and opportunities formany years: the world is going througha significant series of changes in society,technology, the economy and a move
to more sustainable models. That’sa perfect opportunity for businesses
in the knowledge and information
economy who help markets with theirown evolution. My hope is that 2022 isnearer our ‘next normal’ and we aremoving away from the ‘pause’ of theprevious two years. Towards the endof 2021, we judged that it was the righttime to start looking up and out. We
were ready to launch our new Growth
Acceleration Plan II (GAP II) anddigital acceleration strategy, with
FasterForward a key part of this toensure we continue to embedsustainability more deeply into
everything we do.

03BW
Even with the headwinds of thepandemic, we’ve seen a growing focus
from business and society aroundtackling the climate crisis. This comeswith greater expectations frominvestors, customers and colleagues
about how organisations can make theirpositive impact. It also comes with
opportunity for those that get it right.
What’s Informa’s place in all of this?

SC
Events are extremely efficient ways forpeople to meet a lot of customers andsuppliers, to conduct business and tolearn, all in one place. They also provide
viable places to effectively connect
people with the solutions they need totackle sustainability challenges in themost efficient and responsible way
possible. This is a task for our team of
10,000 colleagues and, with our combined
passion, ideas and commitment, I think
we’re well placed to succeed.
There’s no doubt that society needs torapidly reduce carbon emissions and we
all need to make some big decisions in
how best to do this. In particular, we’recertainly alive to the emissions that
happen when people consume our
products, including when they travel toevents. We are working with attendees
and airlines to consider how we run ourbusinesses to find better ways tomanage this together.

I believe the answer right now is about
efficient travel which provides a strong
return on investment on time, money
and carbon. We need to create enoughvalue for our customers to make theirtravel worthwhile, and work to improvethe environmental impacts when theydo. This includes working with others
to reduce emissions and ensuring
we maximise the amount of travel
consolidation that happens through our
events. Our customers tell us that, ingeneral, we’re doing this already but
there’s always more I think we can do.

BW
Something I’m very proud of is theconscious decision by Informa’s
leadership in 2020 to prioritise
supporting and retaining our people
and culture. Looking back, howimportant was this decision?

SC
Our culture and approach isfundamental to our success, and we’ve
continued to invest in our colleagues
and culture, throughout the pandemic.
Our culture, and broader Colleague
proposition is the foundation that will
help us attract more world-class data
and digital talent capabilities to support
our growth and enable us to engage
with a wider customer base. Whilst 2020
and 2021 were a challenging time
personally and professionally, thecombination of our culture, the support
we offered, the enhanced focus onconnectivity and communications, allhelped our resilience. I’m proud that, by
and large, our colleagues have stayedwith the business and, morale among
our colleagues remains high.
Every day, I’m inspired by our specialist
and dynamic colleagues who bring theirwhole selves to work ready to make adifference. They are all switched on tosustainability, proud to be working for acompany playing its part in solving
global challenges, and eager to play arole themselves in delivering oursustainability ambitions.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

BW
As Head of Sustainability, my role is
to make sustainability a competitive
advantage for Informa. But
sustainability is also a collective
responsibility within Informa – andacross our industry peers in publishingand events. Do those sit well together?

SC
Sustainability is an increasingly
important means of long-term value
creation and innovation. While there’s
an advantage in Informa being a leader
here, it’s more important that we’re partof a strong, sustainable peer group.
We’re the key actors in some really
important industry sustainability
initiatives and it’s vital we share ourtools and approaches wherever possible
so we’re part of the wider solution.
Let’s not forget, we’ve worked onbuilding a more sustainable Informa
for years. This is why our 2020
sustainability programme is called
FasterForward and not Get Started!
Through FasterForward, we’re aiming tooperationalise our sustainability efforts
and achieve our ambitious targets.
I’m convinced that the right path forsustainability is to take a partnershipapproach. “Success is a partnership” isof our four guiding principles. We’re in
the business of connecting specialists
with knowledge and each other and thispartnership ethos applies just as muchto our industry. There’s no way we cantruly succeed in being a better businesswithout working together as an entire
industry to improve on sustainability.
For example, we’re a founding partnerof the Net Zero Events Pledge, anindustry initiative with organisations
each committing to eliminating theirglobal greenhouse gas emissions by
2050. And in T&F, we actively partnerwith groups such as the Publisher’s
Association to help create industry
standard approaches to managing
the carbon footprint of our work.

INTRODUCTION

Another part of the future, which is partof GAP II and a key point for me is thatour digital products and services
constitute an addition to our business,
not a replacement. By adding a digitalcomponent to physical events, we canconnect with a wider and more diverse
audience and actually increase each
event’s value, as well as meet demand
from people eager to return to ourphysical events. This helps with ourFasterForward goals of Connecting
the Disconnected.

04
FasterForward: our approach to sustainable business

AN EXPERT’S VIEW:

Richard Menzies-Gow
Director of IR & Communications
Informa Group
LondonOUR
APPROACH TOSUSTAINABLE
BUSINESS

Informa has been focused onsustainability for over a decade
now but about six years ago, we madea conscious decision to move ourcommitment to the next level. We
wanted sustainability to becomea key strength and major part of who
we are as a company. Since then, we’ve
worked hard to embed sustainability
into everything we do, making
significant investments along the way.
In 2020, we brought together all our
various programmes and commitments
into a central programme called
FasterForward with the goal ofembedding sustainability more deeply
and consistently throughout Informa.
This report gives examples of how we’ve
done this in 2021 across our major
markets and within our operations.
A G ROW I NG MOV E M E N T FOR
I NC R E A S E D E S G T R A N S PA R E NC Y
We still have much work to do toachieve our sustainability ambitions,but we are making good progress
across the Group each year. This isevidenced by our consistent progressin indices such as the Dow Jones
Sustainable Index (DJSI). This year, forthe first time, Informa has been ranked
as the top performer within our sector,
globally, a steady improvement fromfive years ago when we were in the 73rd
percentile and a real testament to ourinvestment and focus over recent years.
However, such are the expectations
in relation to all environmental,social and governance (ESG) matters– from investors, from customers andfrom colleagues – that this positive
momentum has to be maintained.
This includes the level of data andinformation we report on, bothinternally and externally. Our Boardof Directors is particularly interested
in this agenda and they are updated
frequently and consistently through the

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

year, including two formal presentations
on our sustainability programmes.
ACCELERATING OURCOMMITMENT TO SUSTAINABILITY
THROUGH THE GROWTHACCELERATION PLAN II
Informa recently announced the launchof its second Growth Acceleration Plan(GAP II), running to 2024, with a focus
on expanding our data managementand digital capabilities. GAP II will be
underpinned by our FasterForward
programme, which is embedded into
all our current and future products
and services within our Academic
Markets and B2B Markets businesses.
IDENTIFYING AND QUANTIFYING
THE IMPACT OF CLIMATE CHANG E
One further important focus in 2021
was to align our climate reporting with therequirements of the Taskforce on Climaterelated Financial Disclosures (TCFD),
building on a lot of work and thinking
we have already undertaken on climate
impacts. As the co-chair of the Climate
Impacts Steering Committee, I am pleased
with the progress we have made in thisimportant area, which is summarised in
our first Climate Impacts report.
OPE R AT IONA L I S I NG
S US TA I NA B I L I T Y
Our sustainability targets are ambitious.
The way we will achieve them is by every
office and every brand incorporating
sustainability within its day-to-day thinking
and operations. The continued progress wemade through 2021 gives me confidence
this can be achieved, and we can deliveron our FasterForward goals, whilst also
improving the wider sustainability practices
in the industries we work in, promotesustainable development in the markets
where we operate and, through our large
scale B2B events, act as a highly efficientconsolidator of business travel and, hence,
carbon emissions.

05

FASTERFORWARD

32

Moving faster to becomea zero waste and net zerocarbon business.
To help meet the urgent challenges
of a changing world, we are moving
faster to reduce our carbon and waste
footprint with the aim of becoming
a zero waste and net zero carbon
business by 2030.
Wherever we can, we will also actively
help our partners, customers and wider
markets to achieve the same.

Embedding sustainability inside
every one of our brands tohelp our customers accelerate
sustainable development intheir specialist markets.

Multiplying the positive impact
we can create when we improveaccess to knowledge, help people
connect more efficiently andinvest in our communities.

Informa exists to connect people
with knowledge and our greatest
impact in the world is through thecontent and connections we deliverfor our customers.

Through the content we provide,
we can help connect and inform those
who struggle to access knowledge
and networks.

To help our customers go faster, andto accelerate the sustainable progressof the specialist markets we serve, weare embedding relevant sustainability
content inside each of our brands.
Whether it’s through events,
intelligence, research or training,
we’ll provide our customers with thecontent and connections that candrive a more sustainable future for
their specialist markets.

OU R C OM M I T M E N T S
1 ecome carbon neutral asBa business and across our
products by 2025

OU R C OM M I T M E N T S
4

 alve the waste generated throughH
our products and events by 2025
SEE MORE ON PAGES 14-15

3 ecome zero waste and net zeroB
carbon by 2030 or earlier

Where we work in a specialist or local
community, we can partner with themand invest in ways that help themsucceed and create more positive
impacts in turn.

OU R C OM M I T M E N T S
6SEE MORE ON PAGES 16-25

SEE MORE ON PAGES 6-13

2

 mbed sustainability inside 100%Eof our brands by 2025

When they connect at our events andonline, we can help customers be evensmarter and more efficient with theirtime and travel.

5

 elp and promote theHachievement of the UN’s
Sustainable Development
Goals through our brands

Enable one million disconnected
people to access networks andknowledge by 2025
SEE MORE ON PAGES 26-27

7

 ontribute $5bn per year in valueCfor our host cities by 2025
SEE MORE ON PAGES 28-29

SEE MORE ON PAGES 16-25

8

SEE MORE ON PAGES 6-15

 ontribute value of at least 1%
Cof profit before tax to community
groups by 2025
SEE MORE ON PAGES 30-32

9 ave customers more carbon thanS
we emit as a business by 2025
SEE MORE ON PAGE 33

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

06

C OM M I T M E N T S :Become carbon neutral as
1
a business and across our
products by 20253

 ecome net zero carbon
Bby 2030 or earlier

PRO G R E S S H IG H L IG H T S :• Maintained our CarbonNeutral®
company certification• Achieved CarbonNeutral®
publication certification for all T&F
physical books and journals• Scored A- from CDP, the world’s
leading environmental benchmark• Conducted a qualitative andquantitative assessment of ourclimate risks and opportunities
following TCFD recommendations• Sourced renewable electricity usage
for 96% of offices• Powered all events in our Connect,
Tech and Markets EMEA divisions
with renewable electricity (whereavailable) and most Informa Markets
North America events• Assessed 230 events through oursustainable event management
framework, including working withvenues and suppliers to reduceenergy consumption• IM Power, our first carbon neutral
event, going through certification
NEXT STEPS:• Complete measurement of emissions
from digital products• Expand range of carbon neutral
products (already 25 events in pipeline)• Engage with suppliers to measure
and reduce emissions• Collaborate with peers to create net
zero pathway for events industry• Power all events globally by
renewable electricity• Create data tool to calculate
footprints of all attendees
L I N K E D TO S D G :AN EXPERT’S VIEW:

Nicolas Desolino
Group Sustainability &Reporting Manager
Informa Group, London

MANAGING
CLIMATE CHANGE
IMPACTSA ‘code red for humanity’ was issued
by a United Nations (UN) reportin 2021, warning of increasingly
extreme heatwaves, droughts andflooding. The world now has fivetimes the number of recorded
weather disasters than 1970 andthey are seven times more costly.
U N DE R S TA N DI NG A N D
M A NAG I NG C L I M AT E I M PAC T S
Our business model, and the natureof the knowledge and information
economy in which we operate, provides
some degree of resilience from thiscrisis. Climate change has the potential
to affect all industries and societies
however, and we are taking action to
reduce and manage the risks that are
relevant to Informa.
As part of our commitment to becomea sustainable, positive impact business,
and as part of our planning process,we’ve aligned our climate change
governance, strategy and reportingwith the recommendations of theTaskforce on Climate-related Financial
Disclosures (TCFD).

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

Colleagues from across the businesshave worked together to identify
climate change impacts for Informa.
In partnership with Risilience and its
academic partner, the Centre for Risk
Studies at the University of Cambridge
Judge Business School, we’ve quantified
11 potential impacts and identified
mitigating activities.
MORE DETAIL IS AVAILABLE: AT
WWW.INFORMA.COM/CLIMATEIMPACTS
AND ON PAGES 80 – 82 OF OUR
2021 ANNUAL REPORT.

In this section, we explain our progress
towards our net zero carbon ambitions
through managing our own energy
usage, purchasing renewable power
and working in partnership with others
to help shift our value chain to a low
carbon model.
S U PP ORT I NG T H E T R A N S I T ION
TO A LOW C A R B ON F U T U R E
I’m proud to work for an organisation
that’s committed to becoming net zerobut the even more exciting part ofworking at Informa is the impact of ourcontent. As a business that champions
the specialist and connects people
with networks and knowledge, we canplay a part in supporting our markets’
transition to a low carbon economy, andin helping to solve some of the world’s
biggest environmental and social
challenges. This has a much bigger
impact on tackling climate change
than we can ever hope to achievethrough our own much smaller value
chain. At the same time, doing so helps
us meet our customers’ needs and grows
engagement with our markets.
The following section, Sustainability
Inside, includes examples of our brands
that have developed significant content
streams to help their customer markets
transition to a low carbon economy,
including aviation and shipping (seepages 18 and 19 for more detail).

07

FASTERFORWARD–FASTER TO ZERO

AN EXPERT’S VIEW:

Emmett Dages,
Chief Operating Officer,
Taylor & Francis,
Boca Raton

CREATING A
CARBONNEUTRAL ®
PUBLICATIONSCERTIFIEDSUPPLY CHAIN
Attaining CarbonNeutral®
publication certification is a great
step in reducing the carbon footrpint
from our supply chain as well as animportant message to our customers.
Over the past few years, Taylor & Francis
has accelerated its programme ofcreating a more efficient and sustainable
print supply chain and reduced its
carbon emissions by around 30%. In
2021, we advanced our sustainability
commitments and achieved
CarbonNeutral® publication certification,in line with the industry leading
CarbonNeutral Protocol standard, forall our print books and journals in T&F.

• Expanding opportunities forcustomer and resellers to selfprint to eliminate printing to stockand transportation.
• Continuing to grow our digitalofferings of books and journals,
including switching select journals
to digital only format.
• Donating unused book stock to
BookAid and Amnesty International,
avoiding waste and contributing to
the wider sharing of knowledge.
• Implementing a programme toremove plastic packaging andlamination from printed journals,
which now covers nearly 75% of
our products.

In the meantime, the carbon offsets
we buy support verified carbon
reduction or removal projects aroundthe world and other UN Sustainable
Development Goals (SDGs) relating tohealth, wellbeing, conservation andpoverty eradication.

PRINT SUPPLY CHAIN EMISSIONS*

23%

Paper
Printing

25%

Logistics

This helps us compensate for ourunavoidable emissions while we workon taking these reductions further.
Actions so far include:• Increasing the use of print-ondemand services to better matchproduction with demand andreduce physical stock levels.

The remaining carbon emissions fromour printed products and supply chain
are calculated and compensated forthrough the purchase of high-quality
certified carbon offsets. This analysis
and tracking of our carbon emissions
provides us with information to help us
work with our suppliers, customers andpartners to take reductions further.

Packaging and Pulping* Estimated based on 2020 data
10%

42%

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

08
Faster to Zero

REDUCING OUR CARBON EMISSIONSEMISSIONS PROFILECHANGE IN OUR SCOPE 1&2 EMISSIONS OVER TIME (TCO 2E)

Value chain emissions

2017

2018

2019

2020

2021

7,010
7,026

Scope 3
98%
6,477

5,305

After
renewable
electricity
purchase

4,816

912

912

2,148

2,148

567

64%

233
164
692

655

231
655

1,966

1,966

415
1,622

415
1,622

Market-based
emissions*

2,504

164
692

Location-based
emissions843

Market-based
emissions*

36%

397
1,075

Market-based
emissions*

1,441

1,075

Location-based
emissions

1,429

36%

Location-based
emissions

Scope 1 and 2 emissions(location-based) 2%

After
offsets

Scope 2

Scope 1 – Natural gas
Scope 1 – Company cars and generator fuelsNetemissions

Scope 1

Location-based
emissions

Location-based
emissions

1,197

Scope 1 – Refrigerants
Scope 2 – Electricity usage

Note: 2018 data includes UBM emissions from the date of acquisition.
* Market-based emissions take account of renewable electricity purchasing.

Ranked 1st in our
sector. Scored 78
out of 100

Certified
CarbonNeutral ®
company

Ranked 5th in the
FTSE 100 and 10th
globally in climate
reporting by EcoAct

CDP
2021 CDP
score: A-

As well as our FasterForward commitments, we aim to reduce
our scope 1 and 2 emissions by 55% and our scope 3 emissions
by 20% by 2030 from a 2017 baseline. This is approved by the
Science Based Targets Initiative as in line with latest climate
science findings to limit global warming to below 1.5°C.

4,500 tCO2e

96%

saved in 2021 by using renewableelectricity in our offices – the equivalentof approximately 6,000 economy classflights from London to New Yorkof our offices’ electricity fromrenewable sources

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

091

Events’ logistics 110,000

1Events’ waste
31,0002

Purchased goods and services and capital goods
131,000

3

4

1

Events’ energy andwater use 5,000 se of digitalU
products
26,000

Other 2,300

Events’ materialuse 24,000

 ooks andBjournals
distribution
15,000

Employeecommuting
5,000

1

Business travel
3,800

Home working
approx 8,000

5FASTERFORWARD–FASTER TO ZEROBREAKDOWN OF OUR ESTIMATED 2021 SCOPE 3 EMISSIONS RELATED TO OURSCIENCE BASED TARGETS (TCO 2 E)

6

6

7

EXAMPLES OF SOME OF OUR CARBON MANAGEMENT PROGRAMMES
1R E DUC I NG E M I S S ION S AT E V E N T S
Our sustainable events management system is guiding
our events on the reduction of their carbon footprint,
including core programmes such as moving electricity
use at venues to be renewable, partnering with venues
and suppliers on energy efficiency, cutting waste andeliminating disposable stands. See pages 14-15 and34-41 for details.

2

PU RC H A S E D G O OD S A N D S E RV IC E S
A N D C A PI TA L G O OD S
We are working with procurement and operations teams
to engage with our top suppliers and start to measure
more accurately our supply chain emissions, startingwith our technology partners. We are also asking our
suppliers join us in moving to renewable energy anddeveloping carbon reduction initiatives.

3

BUS I N E S S T R AV E L
As a company, we travelled much less in 2020 and 2021
due to COVID-19. We will continue to encourage efficient
travel. We also seek to partner with more sustainable
hotels and transportation providers.
All our business travel is compensated for using
high-quality carbon offsets.
SEE PAGES 10 & 11 AND INFORMA.COM/CARBONOFFSETTING

4

DI S T R I BU T I NG B O OK S A N D JOU R NA L S
We continue to offer customers choice in formats, andcustomers are increasingly choosing digital formats.
Our focus towards on-demand printing nearer tocustomer markets will continue to help us reduce waste
and carbon emission from printing, storing and shipping
our products. See page 7 for more details.

5

DI S T R I BU T I NG DIG I TA L PRODUC T S
Informa is a founder member of Digital Impact (DIMPACT),a collaboration between scientists at the University ofBristol and major media companies, aimed at helping theindustry understand and manage carbon emissions fromdigital content. See page 13 for more details.

6

EMPLOYEE COMMUTING AND HOME WORKINGIn 2020 and 2021, emissions from commuting reduced
significantly due to COVID-19-related travel restrictions
but this was balanced by increased home working
emissions as we adopted a balanced working model.
By engaging colleagues in climate change topics,
we hope to help them reduce these emissions.

7

OT H E R E M I S S ION S
We aim to reduce our other emissions from areas suchas office and books and journals production waste but arefocusing on our more material areas listed above.

FOR MORE DETAILSI N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

10
Faster to Zero

EXAMPLESOF ACTIONSTO REDUCEOUR EMISSIONS

1

BOULDER(USA):

1

In 2021, solar panels at our
Boulder office generated
245 MWh, supplying 62%of the building’s overall
electricity consumption.

FORTLAUDERDALE(USA):
Since 2018, we’ve reduced ourgenerator fuel consumption
by over 90% at our Florida
Boat Shows.

1

R EDUCE ENERGYCONSUMPTION AND SELFGENERATE ELECTRICITY
We have introduced a balanced working model,
where the majority of colleagues will balance theirtime between working in an office and working
remotely, each week. This has enabled us toconsolidate our office space. It has also lowered
our energy consumption onsite and emissions
from commuting – but had increased home working
emissions. We continue to generate electricity
from solar panels at two of our offices.

2

BUY ELECTRICITY FROMRENEWABLE SOURCES
We use an established global process topurchase Energy Attribution Certificates (EACs)
from renewable electricity producers. This allows
us to match electricity usage with certificatedrenewable electricity generation and creates
additional incentives for power generationcompanies to invest in renewable power.
Around 96% of our offices’ electricity usage
come from renewable sources.
3

3

CARBON OFFSETS
To compensate for the emissions we can’t yet
avoid, we help others reduce or remove emissions
through high quality certified carbon offset
projects. In addition to the residual emissions fromour offices, we also offset our business travel, fleet
and home working emissions. We recognise that
offsets are not a permanent solution, but they havea role to play in our journey to net zero and are used
only where we cannot currently avoid emissions.

3

USA:

MEXICO:

American Grasslands (CAR(1)):
creating financial incentives
for conserving valuable
grasslands, supporting rareand endangered endemic
species and storing CO2 .

Fresh Breeze Teak Afforestation(VCS (1)): tree planting project toobtain high-value, sustainabletimber products and to sequester
large amounts of carbon dioxide.
This also creates local jobs andrestores degraded land.

(1) Offset standards:
CAR: Climate Action Reserve; VCS: Verified Carbon Standard; GS: Gold Standard;
CDM: Kyoto Protocol’s Clean Development Mechanism; CCB: Climate, Community
and Biodiversity standards

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

11AMSTERDAM(NETHERLANDS):

1

Sustainability is an integral
part of this ongoing office
refurbishment that willallow us to improve energy
efficiency and space utilisation.

3

2

We have reduced the sizeof our Amsterdam office
by a third.

3

Key:
Wind

Solar

Hydro

Geothermal

3

3

BRAZIL:INDIA:

BORNEO:CHINA:

Acre Amazonian Rainforest
Conservation (VCS & CCB (1))
three projects aiming toprevent deforestation
across 105,000 hectares ofpristine rainforest in the
Amazon basin, protectingsome of the world’s most
biodiverse habitats.

Domestic Energy Systems(GS (1)): distributing andmaintaining solar lighting
and charging systems, andclean biomass cookstoves,to thousands of rural
households across India.
Significantly reduces fuelcosts and illnesses fromindoor smoke, and helps
children study inthe evenings.

Rimba Raya Biodiversity
Reserve (VCS & CCB (1)):
preserving carbon-dense
tropical peat swamp
by helping to halt
deforestation of roughly
65,000 hectares of forestand protect the endangered
Borneo orangutan.

Sichuan Household
Biodigester (GS & CDM(1)):
distributing small-scale biogas
machines to low-income rural
households with livestock.
This provides clean andaffordable energy to homes,
fertiliser for agriculture andbetter indoor air quality.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

FASTERFORWARD–FASTER TO ZEROMILTON PARK
(UK):

1

12
Faster to Zero

PARTNERSHIPS TO TACKLE
CLIMATE CHANGE‘Success is a partnership’ is one of Informa’s four guiding principles.
Tackling the climate crisis is a major challenge that truly requires a open,
collaborative approach and we actively seek to partner with others toachieve net zero for ourselves and our industry.

NET ZERO CARBON EVENTS PLEDGE
As the largest B2B exhibition organiser in the world, we are ideally placed
to lead the way and share our learnings to help others accelerate on theirown pathway.
At COP26 in November 2021, Informa Markets’ CEO Charlie McCurdy launched
the Net Zero Carbon Events Pledge
WWW.NETZEROCARBONEVENTS.ORG ,together with other major global industry players. This pledge unifies theevents industry to respond to climate change in a consistent way, helping us
all move faster to net zero. Throughout 2021, Informa played a key role in its
development and over 280 organisations across the global events sector havealready signed up.
Another significant collaboration during 2021 was Informa’s partnershipwith the Association of Event Organisers (AEO), to give open access to ourFundamentals framework, which was adapted in order to be rolled out asa resource for all AEO, AEV and ESSA members as the Sustainability
Commitments providing a framework for progress.

“ W E WA N T TO BE A R E A L FORC E FOR C H A NG E I N
OU R M A R K E T S , H E L PI NG COM PA N I E S TO A NS W E R
T H E BIG QU E S T ION S A ROU N D HOW TO BE COM E MOR E
S US TA I NA BL E . OU R PL AT FOR M S A R E AT T H E H E A RT
OF D OZ E NS OF I N DUS T R I E S A L L OV E R T H E WOR L D,
A N D OU R G R E AT E S T I M PAC T I S T H ROUG H T H E
S PE C I A L I S T CON T E N T, R E S OU RC E S A N D E X PE RT
CON N E C T IONS W E DE L I V E R TO T H E S E COM M U N I T I E S ,I NC LU DI NG OU R OW N.”

Charlie McCurdy, Informa Markets CEO

MEDIA CLIMATE PACT
Towards the end of 2020, Informa,
together with six leading media
companies, was a founding
signatory of the Responsible
Media Forum’s ‘Media Climate
Pact’
WWW.
RESPONSIBLEMEDIAFORUM.ORG/PACT.
This is based on the idea thatby working together the media
industry has a unique ability
to drive up climate friendly
behaviour, and reduce emissions.
So, what progress have we madeover the past year?
The first commitment of theMedia Climate Pact is to reduce
emissions and move towards net
zero emissions. All companies
have set a net zero target for
at least 2040 – Informa hascommitted to achieving net
zero by 2030.
The second commitment
recognises the huge influence
media companies have toencourage behavioural change
towards climate-friendly
lifestyles. Informa believes
our biggest impact is throughthe specialist content andconnections we deliver, giving
our customers valuable
insights to learn more, know
more, and do more to address
climate change. This is why weare committed to embedding
sustainability inside 100% of ourbrands by 2025. More information
is available on pages 16 - 25.
The signatories of the Pact,
together with other membersof the Responsible Media Forum,
meet four times a year to share
progress, good practices andidentify ways to work together.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

13Taylor & Francis is proud to bea founding contributor andsignatory of Publishing Declares,
the Publishers Association’s
Climate Action Pledge.
WWW.PUBLISHINGDECLARES.COM

Launched in 2021, it is theUK publishing industry’s firstdeclaration on climate action andmore than 80 organisations havesigned up so far. We have worked
with our industry peers toestablish and promote Publishing
Declares’ five commitments.
These include reaching net zeroby 2050; protecting nature andbiodiversity; educating ourcolleagues; and using our
expertise, platform and voice
to raise awareness and drive
positive climate action
wherever we can.
We are also members of
the Publishers Association
Sustainability Group, formed toaccelerate sustainability actionsin the industry. We have helpedwith the development of a carbon
calculator for the industry anda materials matrix, enabling
publishers to incorporate
environmental factors intheir product design andmanufacturing decisions
by sharing our knowledge
and experience.

AN EXPERT’S VIEW:

Eleanor Train,
Sustainability AssistantManager, Informa Group,
LondonADDRESSING THE
ENVIRONMENTAL
IMPACT OF OUR
DIGITAL LIVESTechnology enables us to connect,
access content and even build
relationships remotely. Digital products
have both pros and cons compared totheir physical counterparts. Throughout
2021, much has been made of thescalability, accessibility and particularly
the lower environmental impact ofdigital products. But with our growthin digital offerings, it’s important toincrease our understanding of theclimate change impacts of the
production, storage, transfer and use
by customers of these digital products.
Measuring and reducing these digitalemissions, particularly from user
devices and the internet backbone, isnotoriously difficult but increasingly
important as Informa expands its digitalpresence. It’s also important that we dothis consistently across the industry andthat we work together to influence our
suppliers and customers to help us all
reduce the carbon footprint of digitalproducts. We’ve teamed up with peersfrom the Responsible Media Forum toidentify, take action and find a solution
for social and environmental challenges.
I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

M E A S U R I NG DIG I TA L E M I S S ION S
Informa is part of the pioneering
DIMPACT
Digital Impact projecta group of 17 of the biggest players in
the digital media industry including theBBC, Sky, Netflix and the Economist.
Together we seek to better understandand manage the carbon footprint ofdigital content.
Mapping any digital service ischallenging because the underlying
technological systems are complex andevolving. DIMPACTS has crowd-fundedexperts at the UK’s University of Bristol
to develop an online tool that uses thebest available approaches to moreconsistently and accurately calculate thecarbon emissions of the downstream
value chain of digital media content,
including publishing, video streaming,
advertising and intelligence.
Over the past two years, Informa’s
technology teams have participated inthis ground-breaking initiative. In 2021,
we piloted DIMPACT across our digital
T&F publications and two of ourintelligence products. This gives us
greater insight into the emissions
intensity of various stages of our value
chain so we can target actions to reducethem. Our next steps are to increase therigour of the approach, partner withothers to encourage our suppliers
to get better data, and expand theresearch and tool to calculate thefootprint for digital events so that
we have a more complete footprint
for our business.

FASTERFORWARD–FASTER TO ZEROPUBLISHING DECLARES

14
Faster to ZeroC OM M I T M E N T S :2 	Halve the waste generated throughour products and events by 2025
3 	Achieve zero waste by 2030
or earlier
PRO G R E S S H IG H L IG H T S :• Expanded our Better Stands
programme to more divisions andregions to accelerate the eliminationof disposable stands by exhibitors• Assessed 230 events through oursustainable event management
framework, including working
with venues and suppliers to reduce
waste at events, focusing on
addressing waste created byour carpet, signage, cateringand lanyards• Removed polywrap covers from
more than 75% of titles so far
NEXT STEPS:• Develop robust Better Stands
plans for Asia and ensure otherdivisions and regions are making
strong progress• Continue to test the phase outor replacement of plastic lanyards
and event badges• Continue to reduce excessive
stand heights• Complete removal of all plastic
journal wrapping by end of 2022
• Engage further with supply chain
to reduce food waste andimprove recycling
L I N K E D TO S D G :AN EXPERT’S VIEW:

Lucille Ryan
Senior Sustainability Manager
Informa Group, London

BETTER STANDS:
GOING GLOBAL
AND INDUSTRYWIDEIn 2021, we expanded our Better
Stands programme as one of themost significant programmes to help
us halve our events’ waste by 2025.
The choice by exhibitors to use
disposable stands at events has long
been a major source of waste for the
events industry. But in 2020, after three
years of pilots and testing, Informa
Markets launched our Better Stands
initiative to stop the use of disposable
stands. Our goal is to encourage, andthen require, exhibitors to switch
to reusable stand structures byhighlighting the benefits of reusable
stands and then phasing it into show
regulations. At launch, our aim was for
our EMEA region to reach 100% phaseout by the end of 2024.
G OI NG G LOBA L
Following initial success at our largest
EMEA events, other parts of Informa
joined the programme in 2021. Informa
Connect, Informa Tech and Informa
Markets North America are now
targeting the eradication of disposable
stands by the end of 2023.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T YThis means that more than 350 events,
including many of our largest andhighest profile events, are actively
working on eliminating our biggest
source of waste. Operations teams havebeen busy collating data, devising plans
and timelines to engage with exhibitorsand eradicate all these disposable
structures. Our Better Stands initiative
will save thousands of tonnes of waste
each year. Although disposable stands
are still common in Asia, several eventsand countries are already starting
to work on encouraging the use of
reusable stands following several yearsof successful work to reduce standheights to save materials.
E X PA N DI NG I N DUS T RY-W I DE
An exciting expansion is developing
Better Stands into an industry-wide
campaign. We have received a lot of
positive feedback and interest and weare now collaborating with industry
organisers, contractors, venues andassociations. We believe if everyone
comes together, events in the near
future really can be waste-free.

BENEFITS OF BETTER
STANDS• Better quality and improved
customer experience• Safer, quicker and cheaper
to build• Significant reduction in waste
and carbon emissions
 FIND OUT MORE IN OUR
2020 REPORT.

15

In our 2020 report, we talked through our ambition to mailall Taylor & Francis journals plastic-free. From 2022, 75% of
our journals will be shipped ‘naked’ (with no packaging).
Some journals that we publish in partnerships with thirdparty organisations have inserts or adverts on the back cover(where we need to print the customer’s address) and aren’t
suitable for naked mailing. Throughout 2022, we will beworking together to find the best solution to eliminate plastic
usage and ramp up the use of paper envelopes as well as
expand our research into removing plastic from lamination
as well.

C A R PE T A N D F LO OR I NG

S IG NAG E

V E N U E WA S T E

D I S P O SA B L E

B O OK S S E N T

JOU R NA L S S E N T

F OR PU L PI NG

F OR PU L PI NG

2021

2021

772k*

151k

E X H I B I TO R
S TA N D S

501 tonnes
Better Stands will2020

eliminate this

2020

2020

286k

244k

DO DIGITAL EVENTS CREATE WASTE?
Surprisingly for some, digital events can still bea source of waste, albeit less than physical events.
We’ve worked with our events teams to identify andreduce all possible waste sources, such as physicalstage background signage, printed materials or
promotional items sent to attendees.
For example, when Game Developers Conference(GDC) went digital, it sent digital tote bags toattendees and didn’t print any materials. GDC’s
event store sells branded items like t-shirts, hats,mugs and bags, which are all produced withsustainable materials. To reduce items that may go
to waste, branded items are only produced once
ordered so there is no left-over inventory.

281 tonnes

2019

121k

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

2019

648k*
352 tonnes *warehouse clearance

FASTERFORWARD–FASTER TO ZEROJOURNALS PLASTIC-FREE
PACKAGING

EXAMPLE OF EVENTS’
WASTE BREAKDOWN

1632

C OM M I T M E N T S :4 	Embed sustainability inside 100%of our brands by 2025
5 	Help and promote theachievement of the UN
Sustainable Development Goals(SDGs) through our brands
PRO G R E S S H IG H L IG H T S :• 75% of events that completed theFundamentals (our 12-point event
sustainability checklist) scored fullmarks for having some sustainability
featured in their content• Calculated our weighted
contributions to the SDGs from ourcontent and our operations, shownin the chart on this page
• Over 18,000 book chapters and 1,700
journal articles were listed on Taylor& Francis’ SDGOnline platform
NEXT STEPS:• Roll out guidance to support ourbrands in identifying opportunities
to embed relevant sustainability
content and to promote the SDGs
• Work with brands to embedsustainability inside all our products,
and track progress with improved
definitions of what constitutes
sustainability inside• Continue to collect and sharestories of good practice to inspireand engage
L I N K E D TO S D G :		

EMBEDDINGSUSTAINABILITY
INSIDE
EVERYTHING
WE DO
Informa’s purpose is to champion
the specialist, connecting people
with knowledge to help them learn
more, know more, and do more.
This spans everything we do:from our smart events to ourB2B digital services and academic
knowledge services.
We aim to understand environmental
and social challenges in the markets that
we serve, to identify our potential rolein developing and sharing solutions,and to be a catalyst for sustainable

development. This is our most material
impact on the world and a significant
source of commercial opportunities.
We call it SUSTAINABILITY INSIDE .
Through it, we seek to multiply the
positive impact we can create when
we improve access to knowledge, help
people connect more efficiently, andby investing in our communities. We
also, of course, grow our business andmore successfully meet customer
expectations. We have over 500 brands
operating in dozens of different markets:from pharmaceutical to fashion,
maritime to agriculture, financeto interior design, and aviation to
construction. All these markets facecomplex and multi-dimensionalsustainability challenges that span the
17 UN Sustainable Development Goals(SDGs). By listening to and collaboratingwith key stakeholders, we can support
our customers’ sustainability journey andprotect the future success of our brands.

WHAT DOES IT MEAN FOR A BRAND
TO HAVE ‘SUSTAINABILITY INSIDE’?
A brand has achieved Sustainability
Inside when it has:
• Identified key sustainability issues
faced by its market and specialists• Considered how its brand supports
the market in addressing key
sustainability issues• Featured sustainability significantly
within its productE X A M PL E S OF
S US TA I NA B I L I T Y F E AT U R E S
We want Sustainability Inside to
be significant, ongoing, noticeable,
relevant, and influential. Only brands
that act as enablers or acceleratorsof sustainable change in theirmarkets count towards achieving
Sustainability Inside. This includes:

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y• A sustainability content track
within a conference• A sustainability zone, discovery
trail or similar at a trade show
• A sustainability-focused content
section within an online news
or information product that is
updated regularly• A specialist insight reportcovering a key sustainability topic• A sustainability-focused book
• Multiple book titles with atleast one chapter each ona sustainability topic• Multiple, regular journal articles
within a cluster of related journals
covering sustainability• A journal title dedicated toa sustainability topic

17

U N DE S C R I P T ION:
Ensure inclusive and equitable quality
education and promote lifelong
learning opportunities for all.

5

N

4

O

How ourcontent
and networks
contributeto the

12

LO
BE
E
R
F
L I AT E
W

13

2

1

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

W

N
EO
LIF D
N
A
L

ICE
JUS T
NS
A ND TITUTIO
E
C
A
NS
PE
I
G
N
S T RO

7
16 1

GER

9 10 1
1

15

3

G

7

8

14

EIN

Y

RT Y

HUN

AT
I

6

IT

N O P OV E

LB

UC

AL

ZERO

EL

ED

U

DW

TY

EQ

AN

ER

AL
TH

D

HE

LI

SUS
CO TA I N A
MMUN BLE CI
RE
ITIE
TIE
SA
S
CO S P O
ND
AN NS NS
D UM IBLPCLRO P T I E
IM
DU ON
AT
CT
IO
E
N
AC
TI
O
N

D
AN N
ER TIO
AT A
W IT
N SAN

EN

OD

UA

OU R C ON T R I BU T ION:
We create efficient ways to generate
millions of connections between
specialists and knowledge every year.
This helps our customers learn fromeach other, as well as form andsustain partnerships needed tofoster sustainable developmentin their markets.

R EDUCE
IN E Q U D
A L IT Y

EA
GGO

INDUSTRY INNOVATION AND
INFRASTRUCTUR E

LE
RG YDA B N E N E
ORA FF CLE A
DANK A NDT WOR
TH
D E C E N M IC G R O W
OE CO NCLQ

U N DE S C R I P T ION:
Strengthen the means of
implementation and revitalise
the global partnership forsustainable development.

OU R C ON T R I BU T ION:
At the heart of our purpose ofchampioning the specialist is thegoal of connecting people with highquality knowledge. The better wedo this, the more value we create forothers and ourselves. Embedding
sustainability inside all our brands,
as well as our Impact Multiplier goalof connecting one million disconnected
people with the knowledge they needto succeed, contributes to this goal aswell as the wider sustainable
development agenda.

HOW D O W E M E A S U R E
PRO G R E S S ?
We track how many of our event brands
have embedded Sustainability Insidethrough our existing sustainable event
management system. For our Taylor &Francis brands, we analyse publishedbooks and journals every year to identify
the presence of sustainability themes.

FASTERFORWARD–SUSTAINABILITY INSIDEHOW D O W E E M B E D
S US TA I NA B I L I T Y I N S I DE ?
We plan to achieve this through internal
engagement and training, gathering
customer insights and throughcollaboration with key stakeholders.
Much is already happening aroundthe business as shared throughout
this section and in previous
sustainability reports.

PA RT NE RS HIP S TO

AC HIE VE TH E GO

AL

18
Sustainability Inside

SUPPORTINGSUSTAINABLE TRANSPORTL I N K E D TO S D G :AN EXPERT’S VIEW:

Adam Sharpe,
Managing Editor – Lloyd’s
List & Insurance, Informa
Intelligence, London

SHAPING
MARITIME’S
CLIMATE
FUTURE

Lloyd’s List is leading the way with thelaunch of our Sustainability Hub in June
2021, which houses all our sustainability
content in a user-friendly way, making
it easy for our subscribers to access thecontent they’re looking for. This includes
climate-related insight, analysis andcommentary, as well as our uniqueregulatory timeline that chartsshipping’s path to decarbonisation.
C H A NG I NG T H E T I DE
The transition to a low carbon maritime
industry isn’t going to be smooth sailingbut momentum is building. Our
customers see us as the authoritative
voice in the industry and we can help
them learn more, know more and do
more to adapt to the new green
shipping landscape.
In March 2021, we launched our‘The Future of Shipping’ series withwebinars, podcasts and features on
topics ranging from decarbonisingshipping to digital transformation.
A record number of readers registeredfor our ‘decarbonisation’ event, andwe’ve also kicked off a special annual
decarbonisation report offering insights
into industry impacts and regulations.
Our success in providing the shipping
industry with key knowledge andanalytics has caused a ripple effect

At Lloyd’s List, we operate at the heartof the maritime industry which provides
an essential link for more than 80% of
global trade. It also accounts for about
3% of global carbon emissions but, if
not addressed, this could rise to 17%
by 2050.
The maritime industry needs to address
climate change and take action and oursubscribers tell us that shipping-related
sustainability content is extremely
important to them.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

in the industry. For example,
Kongsberg, a Norwegian maritime
company, is now using our regulation
timeline as a framework for their own
product timeline. We’re also working
with Chalmers University in Sweden
to integrate Lloyd’s List content in theircourses on the industry.
C H A RT I NG OU R F U T U R E
What lies ahead for Lloyd’s List
Intelligence? There is increasing digital
innovation in the maritime industry
which not only cuts costs but also
facilitates sustainability initiatives.
In 2022, we will launch a new predictive
fleet analytics tool which will allow us
to model port congestion. This gives
customers valuable information, suchas whether to slow steam their vessels
to avoid congestion, saving fuel, costs
and carbon emissions. Fewer vessels
waiting in and around ports will reduce
pollution and lessen damage to aquatic
habitats. Our tool will also aid ports inreporting their emission data whichsoon becomes a legal requirement.
The tool is part of a move towards
digital innovation in the industry to cut
costs but also facilitate sustainability
initiatives. It’s safe to say that in the
coming years we will be cementing ourposition at the bow of the maritime
industry’s reaction to climate change.

19

AN EXPERT’S VIEW:

Cheryl Heng, Senior Content
Marketing Manager, Informa
Markets, Singapore

THE FLIGHT
PATH TODECARBONISATIONAt Aviation Week Network, we help
our customers understand andconnect with the most important topics
impacting the aviation industry with
our multichannel portfolio spanningthe entire global aviation, aerospaceand defence industries.

In September 2021, the Sea Asia
conference gathered over 30
industry thought leaders who
presented on sustainability issues
in the maritime industry, including
a dedicated decarbonisation day
attended by over 1,100 people.
Also at the conference, we
continued our work with Mission
to Seafarers, our charity partner,
giving them a free virtual boothand a conference speaking slot
to help raise the profile of theirwork in the industry. Mission
to Seafarers is a non-profit
organisation dedicated topromoting seafarers’ wellbeing.
COVID-19 has exacerbated thisissue, as we described in lastyear’sSUSTAINABILITY REPORT.

We provide our communities withdata, essential intelligence and insight,
analytics and forecasting, global
conferences and exhibitions, digitalmarketplaces, and marketing services.
Through our content, we can help theindustry tackle one of its most pressing
issues: to become more sustainable. We
use the power of our voice to champion
sustainability issues in the aviation

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

We also created a dedicatedsustainability section on our website
and secured a sponsorship witha significant player in the industry.
It’s something they were really eager
to support given the prominence of this
topic in the industry.
CAPA – Centre for Aviation, a brandunder Aviation Week Network, recently
released the CAPA-Envest Airline
Sustainability Benchmarking Report.
It is the first industry-initiated single
source of truth on emissions,benchmarking airlines and theirperformance as they transition to
net-zero operations.
So far, the subject of sustainability has
proven to be one of the most read topics
across the whole site. To me, that shows
strong evidence that many in theindustry are seeking to share their workon this topic and make genuine progress.
In other products, our latest World
Routes event embedded sustainable
development throughout the conference
programme. Many of our global aviation
events convene the industry and actively
facilitate discussions on sustainability
and I believe that it’s through thiscontent, that we can help the industry on
its path to becoming more sustainable.

FASTERFORWARD–SUSTAINABILITY INSIDE

industry. We’ve written extensively
about the paths to the decarbonisationof flights which is a real focus issue as
the aviation industry considers how tomeet its commitment to net zero
emissions by 2050.

20
Sustainability Inside

CHAMPIONING THE SPECIALISTFOR A HEALTHIER, SAFER WORLDL I N K E D TO S D G :Informa’s Pharma Intelligence division,
we help pharmaceutical companies
disclose clinical trial results to public
registries. People of different ages,
races and ethnicities may react
differently to certain medication but
pharmaceutical companies often
struggle to find a wide and diverse
pool of participants.
To add to this, potential clinical trial
participants have to visit several
websites for information and to findout if they are eligible. Many are put off
by the scientific jargon and complicatedprocess and drop out.

AN EXPERT’S VIEW:

Sinead Greaney,
Citeline Go-To-Market
Manager, Informa
Intelligence, London

I M PROV I NG T RUS T TO DE V E LOP
N E W T R E AT M E N T S
COVID-19 has taught us all a lot
about how the pharmaceutical industry
works. Vaccine efficacy and vaccination
rates are now part of everyday
conversations around the world. But
we’ve also witnessed a lack of faith inpharmaceutical companies from a small
but significant group of people who
refuse to get vaccinated due to a lackof trust or understanding.

To change this system, we’ve built the
TrialScope Connect platform to be usedby clinical trial participants and bypharmaceutical companies. It’s a single,
accessible source containing all the
relevant information participants
need. It also provides pharmaceuticalcompanies with a new platform tosource clinical trial participants and,crucially, a broader pool of patients
because the information ismore accessible.
TrialScope Connect has been so
successful it’s already used by 17 of the
top 20 clinical trial sponsors in the world
including Moderna, which used it todevelop a COVID-19 vaccine.

HELPING MODERNARECRUIT FOR COVID-19
Since October 2020, we’ve
helped Moderna recruit morethan 30,000 participants in the
Phase 3 study of its COVID-19
vaccine, including 11,000
participants from communities
of colour that have historically
been under-represented inclinical research and are
disproportionately impacted
by COVID-19. The TrialScope
Connect platform streamlined
the recruitment process by
pre-screening candidates andprovided Moderna with real-timesite performance metrics. The
TrialScope Disclose solution
also supported Moderna withmeeting their disclosure andtransparency obligations.

I A M PROU D T H AT
MODE R NA WA S OPE N
TO US I NG A NOV E L
A PPROAC H TO C L I N ICA L
T R I A L R E C RU I T M E N T
FOR T H E COV E S T U DY
said Melanie Ivarsson, Ph.D., Chief
Development Officer at Moderna.
“We were committed to ensuringthat the COVE study included
a diverse population. With
TrialScope Connect, dozens ofrecruitment partners answered
the call at once, which helped us
meet our milestones.”

Helping improve this state of mind,
with a focus on clear information about
the vaccination approval process andclinical trials in particular, is extremely
important to tackle global healthchallenges. At TrialScope, part of
W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

21AN EXPERT’S VIEW:

Cynthia Makarutse, SeniorConference Producer,
Informa Markets, Dubai
PROMOT I NG H E A LT HC A R E
I N A F R IC A
In the fight against COVID-19 andagainst the spread of the disease,access to and acceptance of vaccines
are significant issues in Africa.
At Africa Health, the second largest
event in Informa’s healthcare portfolio,
we support local healthcare specialists
and work closely with local communities
to build trust.
In 2020, to ensure we kept ‘on mission’despite the headwinds of COVID-19,
we trialled a free digital event, OMNIA
Health Live, focused on the impacts ofthe pandemic and built on the spirit of
the last decade when we donated all
attendance fees to local charities.
Our 2021 Africa Health event was also
digital, free and, thanks to social media
and word of mouth, we secured record
attendance. The most popular themes
were quality management andsustainability-related content. Topics
ranged from climate change to diversity
and inclusion. A key conference area
was the ethics of vaccination against
COVID-19, covering access to vaccination
and also vaccine hesitancy.
Beyond vaccination and COVID-19,
sustainability issues in healthcare
continue to evolve and vary aroundthe world. Africans are defining whatsustainable healthcare means for them,from access to care in rural areas tomanufacturing vaccines in Africa.
At Africa Health, we will continue tobe at the centre of these discussions.

M E E T I NG I N DI A’ S H E A LT H
A N D SA F E T Y C H A L L E NG E S
India’s economy is growing fast. Ourrole is to help occupational health andsafety (H&S) practices keep pace andprotect the thousands of workers who
die each year in occupational accidents.
While India has H&S regulations inplace, many companies face a challenge
implementing these rules in a costeffective, practical way.
We can help. Occupational Health &Safety (OSH) India Expo is South Asia’s
largest occupational H&S event and has
been organised for the past nine years,
bringing together internationallyrenowned exhibitors, consultants,business experts and key government
officials. Starting in Mumbai, where we
attract up to 8,000 visitors annually,
we’ve expanded to South India and
Bangladesh, attracting another 5,000
attendees. Our OSH events raise H&S
awareness, spread good practices andprovide training to safety officers at
manufacturing companies, public sector
and office-based businesses. We’re also
expanding into new areas like officeergonomics driven by the strong
demand for knowledge and solutions.
I’m proud that private and public sector
attendees trust our content and cometo OSH to improve H&S practices as wellas advance their careers through thetraining conducted at our events whichis nationally recognised by the industry.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

AN EXPERT’S VIEW:

Anupong Nakeenoppakul,
Event Manager, Informa
Markets, Bangkok
PR E V E N T I NG F U T U R E
DI SA S T E R S
We aim to position ourselves as theleading voice on health issues in our
key regions and respond to local needs.
For example, when a fatal explosion ata chemical factory in July 2021 in Bangkok
left more than 60 people injured and
one dead, creating a toxic black cloud,we felt it was important that we use
our position to help ensure this can’t
happen again. CPhI South East Asia
responded to this tragedy by inviting
speakers from our partner, the Officeof Thailand Occupational, Safety and
Health Management Standard, to a freewebinar for drug manufacturers on how
to manage hazardous chemical storage.
We promoted the webinar using ourwide industry network and attracted
more than 600 people who eachlearned about preventive actions to
avoid chemical disasters in the future.

FASTERFORWARD–SUSTAINABILITY INSIDE

AN EXPERT’S VIEW:

Yogesh Mudras, Managing
Director – Asia, Informa
Markets, Mumbai

22
Sustainability Inside

FRAMING THE FUTURE
OF FARMING

AN EXPERT’S VIEW:

AN EXPERT’S VIEW:

AN EXPERT’S VIEW:

Naomi Brooker, Portfolio
Director, Informa Connect,
LondonLuke Hutson, Chief Editor,
New Ag International,
Informa Connect, London

Diane Jones, Head of Operations,
New Ag International, Informa
Connect, France

At New AG International, we don’t haveto think hard about how to embedsustainability into our editorial coverage
because, as the world’s leading resourceon high-tech agriculture, sustainabilitylies behind nearly everything we cover.

S U PP ORT I NG T H E
AG R IC U LT U R A L C OM M U N I T Y
Our agricultural conferences connect theleading companies in our sectors, creating
growth, new relationships and accelerating
the sharing of innovations that cancontribute to sustainable solutions
and feeding a growing population.

Our quarterly magazines, published in
English and Spanish, our e-book series
and our international conferences andexhibitions all promote technologies
that improve agriculture practices
and minimise the impact on theenvironment to an audience thatis fully engaged with sustainability.

120,000+
readers

3,500+

annual event attendees

L I N K E D TO S D G :Sustainability is built into our products
portfolio and is central to our value
proposition. For example, we cover
topics such as biopesticides that can
reduce the chemical load in our soils;
biostimulants, biofertilisers andspeciality fertilisers to improve soil
health and reduce nutrient losses;
efficient water irrigation systems; digital
imaging to help growers detect pests
and diseases; and vertical and urban
farming that cut down food miles.
It’s most obvious at our annual
FARM TO FORK event, which focuseson sustainable food-chain strategies aswell as plant biostimulants. The event
provides an interactive environment
for the industry to connect, collaborate,
learn and create sustainable agricultural
solutions. In 2021, we took theopportunity to promote Thought For
Food, a non-profit organisation thataims to build an inclusive, resilient andsustainable food chain. We provided
Thought For Food with a speaking slot,
a virtual booth and an email and social
media campaign, giving them accessto over 500 agriculture experts.
W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

MODELLING MOTHER
NATURE
Projects that we’ve covered thisyear include new techniques in
the production of nitrate-richfertiliser from animal waste aswell as new nitrogen-fixing
microbial products. We’ve also
followed closely a competitionin the USA to bring a spotlighton enhanced efficiency fertilisers.
Using fertilisers efficiently is one
way to mitigate the impact on
the environment.

PR E C I S ION AG R IC U LT U R E
A key part of sustainable agriculture
is using resources more efficiently.
New AG International editorial covers
topics including biocontrol, which
reduces chemical pesticides, andfertigation, which is about using
water more efficiently.
By using data and new technologies,
farmers can use less to do more. For
example, we’ve recently written about
using drones to deliver plant nutrients.
By spraying fertilisers in targeted areas,
drones can considerably reduce theamount of fertiliser needed.

23

GOING BEYONDTRADITIONAL TOPICS
While we don’t often mention
the word ‘sustainability’ in our
publications or events, it isinherent in nearly everything wecover. Through our Ebook series
we go beyond traditional New
AG International topics to explore
broader sustainability themes,
including women and military
veterans in agriculture.

THE TOOTHPICKPROJECT
Ensuring sustainable solutions
are shared on our platforms
helps them gain profile andacceptance, hopefully meaning
they scale faster.
An interesting example is the
Toothpick Project, recently
presented at New AG
International Africa. Striga, also
called witchweed, is a major pest
and a threat to food security in
Africa. The invasive parasitic weed
attacks the most important staple
crops in Africa. Biocontrol consistsof using fungi, bacteria or evenproteins to combat crop pests
and diseases. For the past
decade, the Toothpick Project
has been working on a biocontrol
solution to the striga problem.
That solution is now approachingcommercialisation and should
allow farmers to increase theircrop yield by at least 40%.

Rose Chitanuwat,
Group Brand Director –ASEAN, Informa Markets,
Bangkok

SUSTAINABLE
FOOD IN ASIA
Over the past two years, our events in
the region have all been digital. While
this format is very different from ourlive events, we have continued tofocus on promoting the sustainable
development of the food industry.
Food Ingredient Asia is the region’s top
food and beverage ingredients eventand the meeting place for Southeast
Asia’s food industry. Sessions coverthemes related to the circular economy,
food security, and the developmentof alternative products. We alsocollaborate with industry partners tohost webinars on local food sourcing,
the future of food, women in the foodindustry, and food waste management.
Nearly 7,000 people from 80 different
countries attended the sessions.
In 2021, we were honoured to hosta Paralympic athlete, Mr. Siripong
Temarom, who talked to our audience
about the importance of nutrition in
their career. Our regional events havebeen just as active.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

PA RT N E R I NG FOR
S US TA I NA B I L I T Y
Partnerships are essential to promote
more sustainable forms of agriculture
to our customers. For example, we
partnered with the World Bank in
2021 to hold a roundtable discussion
on sustainable aquaculture farmingin Vietnam. This allowed us to engage
with 140 stakeholders including fishand shrimp farmers, processors,
feed millers and policy makers.
In June 2021, nearly 300 people
attended a webinar, delivered inpartnership with the Asia Food andFeed Insect Association, to promote
insects such as the black soldier fly asa source of ingredients for animal feed
and human consumption. Insects area sustainable source of protein witha much smaller environmental impact
than traditional sources of protein.
I’m really proud that our events
throughout the region consistently
and increasingly embed sustainability
and support new innovations andsustainable food production.

FASTERFORWARD–SUSTAINABILITY INSIDE

AN EXPERT’S VIEW:

This year, at Livestock Philippines andVietstock, which are leading events
for the livestock industries in thePhilippines and Vietnam, we celebrated
one of the cheapest and lowest carbon
forms of protein: eggs. Over 1,000
people viewed our content on making
egg production more sustainable.
Our content has helped us develop
partnerships with egg producers andintroduce them to new sustainable
practices. We also covered animal
welfare, pollution reduction and energy
efficient lighting in farms, and managing
zero waste from egg products.

24
Sustainability Inside

TACKLING
ERA-DEFININGISSUES
THROUGHTECHNOLOGY
By bringing together the global
tech community, we believe we cantackle truly big challenges througha collaborative approach to deploying
technology. Our Global Impact Stream
is a portfolio of events designed tohighlight and accelerate the positive
impact that technology can have.
ClimateTech is one of these events.

AN EXPERT’S VIEW:

Stephen Murphy,
Portfolio Manager – ClimateTech,
Informa Tech, London

The challenge is stark: every sector of
the global economy needs to transformto achieve net zero emissions by 2050
and avoid global warming of above
1.5°C. Climate technology – which
includes renewable energy, innovations
in food and farming, green mobility, andfinance – is central to achieving this goal.
This is where ClimateTech comes in.
We are a global community including
world-leading entrepreneurs, executives,
investors, thought leaders, politicians,
and innovators who support thetransition to net zero.

PA RT N E R I NG FOR S OLU T ION S
At our first ClimateTech summit inJune 2021, over 200 people joined us towatch speakers and panellists discuss
topics ranging from the clean energy
transition to climate intervention
technology. At the London Tech
Week (LTW) hybrid event in September
2021, we announced our innovation
partnership with Accenture –a 12-month programme of community
building within ClimateTech. We also
have our new ClimateTech Council
which unites 20 of Europe’s leadingclimate entrepreneurs to devise
scalable tech solutions.
Over 5,000 people signed up with
ClimateTech via LTW’s virtual platform.
All this collaboration is testimony to
how we can work together to tackle theclimate crisis. Informa has a role to playin championing climate technology
specialists and helping our markets findopportunities to mitigate climate change.
T H I N K B IG , AC T S M A L L
So how do we catalyse solutions to theclimate crisis? ClimateTech connects
those with potential solutions to climatechange, from nuclear energy andcell-based foods, to investors hungry
to be part of scaling these solutions.
I believe each of the individual piecesof our summits contribute cumulatively
towards our collective goal of tacklingthe climate crisis.
G LOBA L T E C H I N NOVAT ION
We have created a lot of momentum
in 2021. ClimateTech’s audience andsummits are growing and 2022 will see
us back at London Tech Week. Plans arealso underway for ClimateTech content
in Singapore, Cape Town and New Yorkto grow our global community of techinnovators, venture capitalists,
corporates and governments.
ClimateTech is not just an exampleof embedding sustainability within
Informa’s brands. It’s also about how,through understanding that successis a partnership, we have formed
a community that will help each other domore in the fight against climate change.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

MAKINGCONNECTIONSIN PUBLISHINGC L E A N T H I N K I NG
FOR C L I M AT E AC T ION
In time for the 26th UN Climate Change
Conference of the Parties (COP26),
Taylor & Francis launched Clean
Thinking for Climate Action, a campaign
harnessing the power and potential ofresearch across disciplines to support
global climate action.
Action that helps the planet needs
to be based on quality evidence.
Clean Thinking for Climate Action
is a multidisciplinary, dedicateddestination for researchers providing
free access to important research on
climate change. The collection featured
50+ articles across a range of key topics
in the climate change space, all free
to access until April 2022 to educate
and inspire readers wanting to makea difference.
Alongside reading and sharing criticalresearch on topics such as green
infrastructure, climate policy, andenvironmental education, we also
hosted a free online event during themonth of COP. The event featured
leading experts in climate researchand offered practical tips for how
research can take their work and drive
meaningful change with it, influencing
policy and mobilising climate action.

25

TAY LOR & F R A NC I S ’ S
PL E D G E TO T H E U N S D G
PU B L I S H E R S C OM PAC T
In 2021, Taylor & Francis (T&F) signed
the UN SDG Publishers Compact;a pledge of 10 action points toaccelerate progress towards the UN
SDGs by 2030. It affirms our ongoingcommitment to sustainable practices
and to champion the SDGs during the
UN Decade of Action up to 2030.

W E ’ R E JOI N I NGOV E R 5 0 PU BL I S H E R S
WOR L DW I DE T H AT A R E
PA RT OF T H E U N S D G
PU BL I S H E R S COM PAC T
A N D U RG E A L L OU RPE E R S TO JOI N US .
“This initiative gives us clarity
on how to improve our businesspractices as they relate to the UN
SDGs. We will actively promote
and acquire content that supports
the SDGs, such as equality,
sustainability, justice, andsafeguarding and strengthening
the environment.”

To ensure we’re also practicing what
we preach, we’re actively working tominimise our own carbon footprint
as discussed earlier in this report.
We’ve already attained CarbonNeutral®
certification for our printed books andjournals. See page 7 for more details.

S IG N I NG T H E S D G
PU BL I S H E R S COM PAC T
PROV I DE S A G R E ATOPP ORT U N I T Y
FOR T& F TO R A I S E
AWA R E N E S S OF OU R
FA N TA S T IC WOR K I N
S US TA I NA BI L I T Y.
“Sharing our progress on the
SDGs as part of this pledge is
an important way to connect
with multiple stakeholders, andstrengthens our commitment
to being a sustainable andresponsible business.”Cathy Hodgson, T&F
Sustainability Manager

Annie Callanan,CEO, Taylor & Francis

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

The Sustainability Hub is structured
around three areas: content (theresearch we publish), commitment (theaction we’re taking), and collaboration(the initiatives we’re supporting).
Content is carefully curated andpresented in a dedicated website.
It also includes our commitments
and different actions we are taking
to build a more sustainable world.
For example, we house informationon our participation in ‘Evidence Week
2021’, which gathered researchers,
community groups, and parliamentarians
to discuss sustainable ideas, in turnhelping MPs gain tools to better
scrutinise scientific evidence forpolicymaking. Hub themes haveso far focused on climate change toalign with COP26 in November 2021.
Moving forward, we will refresh
themes every three months, allowing
us to shine a light on our different
sustainable commitments and external
collaborations, as well as showcasing
our published research.

FASTERFORWARD–SUSTAINABILITY INSIDE

T&F has committed to focus specificallyon SDG 13 – Climate Action. We arecommissioning relevant content acrossour book list and prioritising journal
development on Climate Action. We arealso promoting content about climatechange to our stakeholders, who canuse it to make a practical, positive
difference to climate policy.

S US TA I NA B I L I T Y H U B –PU T T I NG E V I DE NC E
I N TO PR AC T IC E
In 2021, we launched our T&F
Sustainability Hub, a platform thatshowcases how we are becoming
a more sustainable, positive-impact
business, and how we connect ourcommunities to do the same. It is an
informative resource for researchers,
customers, and colleagues and it builds
on the work we’ve already achieved
through our SDG:Online platformover the last two years.

26

C OM M I T M E N T:
6 	Enable one million disconnected
people to access networks andknowledge by 2025
PRO G R E S S H IG H L IG H T S :• Identified leading examples ofprogrammes in Informa that provide
access to disconnected people tohelp us inspire others• Created guidance to help events
implement the Diversity, Equity &Inclusion Fundamentals, anextension of the Informa sustainable
events management system• Expanded our measurement of thenumbers of people being connected
within T&F• Trialled the measurement ofConnecting the Disconnected that
happens within our Informa Connect
digital event
NEXT STEPS:• Strengthen reporting processes toquantify the connections createdacross all divisions• Work with each brand portfolio
to identify existing and future
programmes to connect thedisconnected, including where wecan do this at scale with products
such as Streamly, our new video
on demand platform
L I N K E D TO S D G :		

AN EXPERT’S VIEW:

Petra Edwards
Head of Learning, Performanceand Inclusion
Informa Connect, London

WHAT
DIVERSITY BRINGSTO INFORMA
CONNECTI am so proud of the level ofcommitment and interest in diversity& inclusion (D&I) from my Informa
Connect colleagues, especiallyover the past 18 months. We havereally stepped up our efforts andlaunched five D&I networks, a global
conscious inclusion training course
and a scheme to improve web
content accessibility.
We have also created the Connect
Global D&I Committee to act as agentsof change for the organisation. This led
to the launch of a series of initiatives tosupport colleagues, drive more diverse
content and build a stronger business,accompanied by communications to
educate and train our colleagues on
how to support diversity internally andamong our products.
C ON N E C T I NG W I T H
N E W AU DI E NC E S
We have thought long and hard about
what it means to be inclusive whenplanning and delivering Informa
Connect events. Belonging starts at the

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

core of our business, with our people
and our customers. Consumers
expectations are changing and people
want to align themselves with brands
and products that have clearly defined
purpose and values. Many of our brands
had implemented D&I initiatives and it
was our aim to streamline these efforts.
We have now eleven D&I Fundamentals
that expand on the existing
Sustainability Fundamentals. Every
event is expected to work towards theseparameters from 2022, so we can be
sure that the products we deliver are
relevant, meaningful and sustainable,
and expand our audiences. This newframework is helping us meet changing
customers’ expectations. Embedding
D&I into everything that we do not only
makes us successful, but also drives
positive social change and can create
new commercial opportunities
by attracting new partners andnew audiences.
I am also excited about our plansto build stronger relationships with
community partners to reach a morediverse audience. This includes reaching
more people that are ‘disconnected’from our content due to physical,
financial, digital, educational, culturalbarriers, or other circumstances.

WHAT IS THE
INCLUSIVE CUSTOMERFRAMEWORK?
It is an expansion of Informa’s
Sustainable Events Fundamentals(p. 38-39) and is designed to prompt
events teams to consider D&I when
event planning. These include:• Diversity of speakers and content• An event code of conduct• A variety of ticket types to help
remove cost barriers• Inclusive language• Onsite amenities, facilities anddietary options

27

R E C O G N I T ION
Taylor & Francis is honoured to
win the 2021 Accessible Books
Consortium International
Excellence Award for Accessible
Publishing and to be recognisedfor our work supporting people
who are blind, visually-impairedor print-disabled.

Taylor & Francis are pleased tohave obtained an ASPIRE Publisherscore of 100%, which is the Goldranking for our accessibility
statement, based on criteria suchas available content formats anddiscoverability of key information.
This reflects T&F’s dedicatedapproach to customer
communication regarding
accessibility initiatives throughout
the business. We know thata clear accessibility commitment
improves the experience for allusers of our digital products, andhelps customers navigate throughour network of product andplatform statements.

INFORMA CONNECT’S
D&I PILLARS• Inclusive and diverse work culture• Targeted support for underrepresented groups• Demographic diversity anddiversity of thought withour customers• Effective and inclusive
employee processes

AN EXPERT’S VIEW:

Brianna Walker
Head of Content Management
Taylor & Francis, Oxfordshire

CHAMPIONINGACCESSIBILITY
According to the World HealthOrganization, more than 1 billion
people worldwide are disabled insome way. This can include
conditions relating to cognitive,
visual, auditory, motor or speechfactors. As one of the largest global
publishers of academic content, it isimperative that accessibility remains
central to our publishing. In this way,
we can improve learning outcomesand ensure a more equitable and fairapproach to content availability.
We launched the T&F Accessibility Working
Group in 2019 with colleagues across theorganisation to improve our productofferings from eBooks and journals,
as well as our websites and platforms.
C ON N E C T I NG T H E
DI S C ON N E C T E D T H ROUG H
PA RT N E R S H I P S
Thanks to our work with BookShare, theRoyal National Institute of Blind People
and AccessText Network, 95% of oureBook catalogue is now available in
PDF or ePub formats globally. These
accessibility partnerships ensure ourresearch and content is available tothose who need it most. We have also
provided more than 28,000 publicationsin accessible formats to customers
through our own Taylor & Francis
Alternate Format Requests programme
since 2010. In 2021, our content wasaccessed more than 59,000 times byusers with an accessibility need, across

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

AC C E S S I B L E C ON T E N T
As we develop, we are exploring a morefunctional approach to accessibility by
upgrading more than 65,000 titles fromour backlist eBook catalogue to the moreaccessible ePub3 format and we havealready converted more than 360,000
journal articles. ePub3 is the gold
standard for accessible file formats,
ensuring good structure and functionalitythat works better with assistive
technology and screen readers.
We are also working directly withauthors to implement ‘born-accessible’
eBooks and Journals that contain
ALTERNATIVE TEXT for images and areaccessible to all readers from the timeof publication. We have published 450
eBooks with alternative text so far,with hundreds more scheduled for
publication over the next year, and we
expect this to grow over time as moreauthors engage with the process.

Alternative Text refers to a short
description attached to images
which conveys the meaning or
purpose of the image. It is usedby digital screen reading software
to make the object accessible topeople with a visual impairment
or print disability. Our authors
are experts in the material andcan supply alt text with the final
manuscript, ensuring content isaccessible at the time of publication.
At Taylor & Francis, we’re dedicated tounderstanding customers’ needs andproviding the best-quality content in themost accessible way. Our audience ispredominantly students and academic
institutions, who we aim to support withboth alternative and born-accessible
formats, reducing delay to study
times and ensuring a more equitableapproach to teaching and learning.
I believe accessibility benefits everyone
and am proud that our team actively
improve and promote this important
aspect of the publishing industry.

FASTERFORWARD–IMPACT MULTIPLIER

the partnerships and our own service,equating to 36,000 eBook titles overall.

28
Impact multiplier

Around 430,000 people in the stateof Nevada are employed by the
tourism, events, entertainment, andgaming industry and the closureof events left many with uncertainty
and unemployment due to thepostponement of events and theabsence of visitors.

C OM M I T M E N T:
7 	Contribute $5bn per year in value
for our host cities by 2025
PRO G R E S S H IG H L IG H T S :• Completed the next phase ofInforma’s externally developed
methodology for measuring the
economic and environmental
impact of events on host cities• Exploring the expansion of ourcity-level economic impact
calculation with several cities
NEXT STEPS:• Lead discussions with host cities
about enhancing the impact of
events on their cities• Expand measurement globallyand develop tool further to workat a country or regional level
L I N K E D TO S D G :AN EXPERT’S VIEW:

Mark Temple-Smith, Chief
Operating Officer, Informa
Markets, London

THE
ECONOMIC
BENEFITS OF
RETURNING
TO THE SHOWFLOOR
Before COVID-19, UFI (The Global
Association of the Exhibition Industry)
calculated that the global exhibitionsindustry generates €493bn (US$551bn)
in business sales each year, and an
additional €299bn (US$334bn) in
visitors and exhibitor spend acrossthe exhibition industry value chain
and in tourism-related activities.
At Informa, we’ve calculated the impactsof some of our own shows on local
economies. For example, in our 2020
Sustainability Report, we estimatedthat our events contributed more than
US$600m to the Las Vegas economy
in 2019. While we held some eventsin 2020, the economic impacts werereduced due to US travel restrictions.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

So with the successful reopening ofmany events, particularly in Las Vegas,
I’m really pleased to see the events
and wider tourism industry is bouncing
back. Thanks to close collaboration withlocal officials to ensure visitor safety
and our AllSecure standard of safe
events, Informa Markets reopened theLas Vegas Convention Center for tradeshows again in June 2021 with one of
our largest events, World of Concrete(WOC). The exhibition halls opened with
650 exhibiting companies and the show
drew 18,000 attendees over three days.
During the ribbon cutting ceremony,Las Vegas Convention and Visitors
Authority President and CEO Steve Hillsaid the event only took place thanks
to the efforts of the Informa team andthe confidence we gave to local andstate authorities.
As live events return to Las Vegas andother host cities around the world,
so do the jobs and economic growth
associated with them.

29

DI R E C T I M PAC T S :RESPONSIBLE TAXPAYMENTSI N DI R E C T I M PAC T S :Attendee spend on hotels, foodand beverage, transportation

Supplier spend with otherservice providers, such as
venue hiring cleaning company

Informa and exhibitor spend
on local suppliers

I N DUC E D I M PAC T S :Wages paid to local employees
by Informa and exhibitors

Business generated for local
companies by event attendees

Local taxes paid by Informa
and exhibitors

Wages spent by local
employees and contractors inthe broader economy

Paying tax is part of ourcontribution to the communities
in which we operate. Our taxes
help governments provide vital
local services and infrastructure,
which we rely on to run ourbusiness successfully. In 2021,
Informa’s total tax contribution was£267.2m, including £100.6m
of taxes borne by the Group and£166.6m of taxes collected onbehalf of governments.

£267.2m
Total tax contribution in 2021

OUR PLATFORMS HE LP
G LOBAL INDUSTRIE S
BUILD AND G ROW. THEYSE RVE AN IMPORTANT
ROLE IN RE LATIONSHIPBUILDING , DIS COVE RINGINNOVATION AND
DRIVING REVE NUE
FOR THE LO CALCOMMUNITIE S THEYSE RVE . THIS YEAR ,OUR SUPPORT IN REINVIG ORATING HARD -HITCOMMUNITIE S IS MORE
IMPORTANT THAN EVE R .
OUR COMMUNITIE S ARE
READY TO RETURN TO
THE SHOW FLO OR , AND
IT’ S OUR RE SPONSIBILITY
TO E NSURE THEY FE E LCONFIDE NT THAT OUR
PLATFORMS VALUE THE IR
SUCCE S S AND SAFETYIN EQUAL MEASURE .

Charlie McCurdy,
CEO – Informa Markets

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

FASTERFORWARD–IMPACT MULTIPLIER

HOW WE CONTRIBUTE
TO THE LOCAL ECONOMY

30
Impact multiplier

SUPPORTING
COMMUNITIES IN NEEDC OM M I T M E N T S :8 	Contribute value of at least 1% ofprofit before tax to community
groups by 2025
PRO G R E S S H IG H L IG H T S :• Our brands and offices continue tosupport local communities throughcash donations, volunteering andin-kind donations• We relaxed our volunteering rules
to allow unlimited community
volunteering by colleagues in 2021
• The return of our flagshipprogramme Walk the World (WTW)
in 2021 helped us raise £167,000NEXT STEPS:• Enhance guidance, engagement andmeasurement processes to capture
more of the value we are giving• A significant return of events in 2022
and a resurgence of our products’
ability to support community
organisations will allow us toenhance our purposefulpartnerships within each brand
L I N K E D TO S D G :We strive to build and maintain strong partnerships with the local
communities where we operate. We contribute to these communities indifferent ways: from the economic impact of our events, paying taxes andstimulating local markets; to donating cash, products, services, time, profile
and access to markets. The stories on these pages are just a few examples
where a combination of local partnerships, our colleague volunteering timeand donations of cash and product help us support the local communities
where our colleagues, customers and partners live and work.

PARTNERING FOR
CLEAN WATER

AN EXPERT’S VIEW:BT Tee, General Manager,
Informa Markets, Vietnam
I have noticed a clear shift in
Vietnam’s weather patterns due
to climate change, with increasingly
violent storms. The Australian Water
Association (AWA), Australia’s
biggest water network, is supporting
local Vietnamese communities
to restore clean water supplies
following storms or other event that
affect the local water quality.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

At VietWater, we specialise in watersupply and treatment innovations.
For the past four years, we’ve beencollaborating with AWA, one of ourlong-time exhibitors, and Vietnamese
government agencies to develop
clean water projects in Vietnam
to provide safe drinking water toremote communities.
AWA identifies local projects that needfinancial support. We were happy tocontribute but I also knew that we could
go further and use our expertise andnetworks throughout the region toconnect AWA with others who can deal
with the logistical challenges of setting
up water treatment and filtration
systems in remote areas of Vietnam.
After visiting one installation thatremoves carcinogenic substances fromdrinking water, traced from fertilisers
used in the area, I was able to see
first-hand the impacts of ourcontributions to the project. I’m proudof the work we’re doing with our local
communities and I’m motivated to seek
more opportunities to support them.
As a responsible events operator,
we’ll continue using our resources,
expertise and networks to support
our local communities.

31

AN EXPERT’S VIEW:

Janet Remmington,
Global Portfolio Director,
Taylor & Francis, London

Mokheseng Buti,
Portfolio Manager,
Taylor & Francis, Cape Town

In April 2021, a devastating fire at
the University of Cape Town (UCT)
damaged the historic Jagger Library,home to rare African Studies
collections. Over 70,000 publishedprint items, 3,500 film collections,as well as priceless manuscripts
and government records were lost.

FASTERFORWARD–IMPACT MULTIPLIERSALVAGEOPERATION AFTER
FIRE DISASTER

In an effort to salvage materials,
UCT called for urgent help from local
volunteers. The Cape Town-based
Taylor & Francis team stepped up to
save as many manuscripts and books as
possible, joined by people from all walksof life. We witnessed a great sense of
camaraderie between volunteers asgroups of strangers came together tosupport UCT. It was an honour to playa small part in the Jagger Library’s
rescue operation.
We also wanted to support researchcontinuity immediately following
a disaster of this magnitude. In
collaboration with our academic
partners and co-publishers, we madeall T&F digital materials – including
journals and more than 150,000 eBooks– available to UCT students and staff
for at least a year for free in addition
to previous holdings.
While no level of donation cancompensate for the loss of this precious
content, we hope that our contribution
supported a swift return of researchand teaching activities at UCT. We willcontinue to support and engage with
UCT as a local team and global publisher
committed to African scholarship.

Anli De Jager, Production Editor,
Taylor & Francis, Cape Town

WALKING THE
WORLD AGAIN

PRIMAL PICTURES

SEE PAGES 46 AND 47 FOR INFORMATION ON
OUR FLAGSHIP FUNDRAISING PROGRAMMEWALK THE WORLD.

Primal Pictures, an Informa Intelligenceproduct, creates and publishes theworld’s most medically accurate anddetailed 3D graphic rendering of
human anatomy.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

Following the tragic fire at UCT,
Primal Pictures, together with ourreseller partners Learning Curve, also
provided a free year of access to our
digital products.

32
Impact multiplier

HOW WE ARE TRACKINGOUR CONTRIBUTIONS% OF COLLEAGUE S VOLUNTEERING

13%
1,446
people7%784people8%812
colleagues

AN EXPERT’S VIEW:

C O M PA N Y D O NAT ION S 1£446k22019 total£1,432k£345k2020 total£651k

Each year we produce the Palm
Beach International Boat Show
on behalf of the Marine Industries
Association (MIA) of Palm BeachCounty. Through an MIA member,
we found out that the local
Loggerhead Marinelife Center
had a big problem.

Even though construction at theCenter was delayed because of
COVID-19, we found ways to leave thetents there until completion. Our US
boat shows have supported local
communities for years and thisproject felt particularly close to ourhearts because we all love the ocean
and its ecosystem – it’s one of thereasons we’re in the business we’re in.

£174k

£257k

£283k

£259k

£194k

£424k

2021 total
£816k

£562k

TENTED HEROTURTLES

When we heard about this, weoffered to help by loaning our unused
marquees from the Palm Beach
International Boat Show. Our tech andtransport teams volunteered overtheir weekend to move two truckloads
of tents to the Center and erect them.

2021

2020

2019

Rob Correa, SVP of Operations –U.S. Boat Shows, Informa Markets,
Fort Lauderdale

Company donations (cash)
Volunteer programme spend(including value of staff time)
Donations in kind1
1 Includes all known donations in kind2	Restated following data review toremove double counting of induced
colleague donations

C O L L E AG U E F U N D R A I S I N G
I N DUC E D

2019
£305k

2020
£43k

The Loggerhead Marinelife Centerpromotes the conservation of ocean
ecosystems with a special focus on
threatened and endangered turtles
through research, rehabilitation andeducational programmes. The Centre
had planned to expand facilities
where veterinarians treat injured sea
turtles but needed somewhere to put
the turtle tanks during construction
as turtles released into the ocean
would probably not survive.

2021
£132k

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

33

C OM M I T M E N T:
9 	Save customers more carbon
than we emit by 2025
PRO G R E S S H IG H L IG H T S :• In early 2020, we ran a pilot
programme to measure thenumber of flights our attendees
thought they had saved byinstead achieving a numberof goals at an event. Acrossa small sample of 15 events,
we estimated a net savingof 190,000 flights• We have taken the lessons
learned from the pilot andexpanded our measurements
across more than 50 eventsin 2021
NEXT STEPS:• Continue to expand ourmeasurements across otherevents in 2022
• Codify and pilot initiatives at our
events to increase the level of‘travel consolidation’ that our
events provide, saving increasing
numbers of flights by customers
L I N K E D TO S D G :AN EXPERT’S VIEW:

Ben Wielgus, Head of
Sustainability, Informa Group,
LondonEFFICIENTTRAVEL WITH
PURPOSEFor thousands of years, in every partof the world, central market squares
provided a place for each community
to come together to trade andpurchase, build relationships, andswap information.
For specialist communities and groups
of professionals, the best industry
events are the market square ofmodern times: the annual date in thecalendar where peers, suppliers,
customers, and experts from all over
the world, who work in the same area,congregate to establish, and deepen
connections, learn and do business.
Our customers tell us they value
meeting in person at our events because
they can achieve multiple goals in one
place and one time, from accessing
education and learning about new
products to meeting with important
contacts and establishing new
relationships. In fact, our own surveys
and those of our peers show that thedemand to get together is as strong as
ever, after nearly two years of missingout on gathering due to the pandemic.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

That’s where major branded industry
events come in. When events havescale, are consistently high quality,
attract highly relevant businesses andprofessionals, have invested in greatfeatures and are located at international
hubs that are easy to get to, they havealways represented an effective,
efficient and hopefully enjoyable way to
get a lot done. And in a world where
many of us are looking to manage our
impact on the climate, these types of
events serve as travel consolidators forbusinesses and professionals.
In global surveys released in 2021 by
the global association for theexhibitions industry, UFI, more 80% of
respondents agreed that exhibitions
save them time and money. Similar
surveys by Informa across dozens of
our events in 2020 and 2021 also see
these kinds of results, with a material
net saving in flights being recorded. Of
particular interest as we enter anincreasingly carbon conscious world isthat more than 60% of the participantsin the UFI survey already recognise that
attending events also save themcarbon.
When scaled to all Informa events, andour industry at large, this suggests avery significant benefit to ourcustomers, their businesses and theenvironment from the services provided
by our modern marketplaces.
The benefits of consolidating carbon
and travel will, we believe, only makemajor industry events more attractivein the years to come.

FASTERFORWARD–IMPACT MULTIPLIER

Efficiency and value matter though.
Whether you’re a start-up organic foodbrand looking to attract a distributor, aregional hospital group looking for new
medical equipment or a cyber security
professional wanting to network,
everyone wants to make the most of
their time and investment.

34

SUSTAINABLE EVENTSOur events make a significant
contribution to all three pillars of
our FasterForward programme andrepresent a significant part of ourbusiness’ impact on the world.
Many are already working onembedding sustainability insidetheir content, improving theirimpacts on the environment andmaking positive contributions tolocal communities. Since 2019,
we’ve been measuring our progressin making events more sustainable,
whether in physical, hybrid ordigital formats. We use ourSustainable Event Management
System which has the Fundamentals
framework at its heart. In thissection, we describe our overall
approach, update on progress andgive a few examples of what someof our brands have achieved.

By gathering a diverse group ofcolleagues to talk about sustainability,
I believe we can generate moreinnovative ideas.
	C A N YOU G I V E US S OM E
E X A M PL E S OF W H AT YOU R
B R A N D S A R E D OI NG ?
There are lots to choose from. For
example, our Life Sciences portfolio isspearheading a new initiative with over
30 events aiming to become carbon
neutral. Exhibitors pay a nominal offset
fee and we source high-quality certified
offsets. Combined with our otheractivities to reduce our emissions andwaste, this allows exhibitors to align theirbrands with a more sustainable event.

Q

AN EXPERT’S VIEW:

Hetal Dassani,
Director of Operations,
Informa Connect, London

OPERATIONALISINGSUSTAINABILITY AT
OUR EVENTS
We interviewed Hetal Dessani
about her five year mission toembed sustainability throughout
every Informa Connect brand.

	 W H AT H A S
S US TA I NA B I L I T Y
LO OK E D L I K E I N 2 02 1
FOR I N FOR M A C ON N E C T ?
In a word – collaborative. We launched
the FasterForward Taskforce this year
for all our Informa Connect colleagues.
I co-chair it along with Informa’s Headof Sustainability. Our aim is to help
colleagues better understand oursustainability programme and how
they can get involved in a way that’s
motivating as well as beneficial totheir brands. More than a quarter ofthe entire division joined us at the first
live session and we have been able
to maintain an incredible engagementfrom our colleagues even during ourbusiest events season. Follow-up
sessions have focused on topics
such as carbon, DE&I, sustainability
communications and how to avoid
greenwashing so that we address thesustainability agenda authentically.

Q

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y	 W E ’ R E I NC R E A S I NG
T H E R A NG E A N D DE P T H
OF OU R DIG I TA L A N D
DATA-DR I V E N PRODUC T S
AT I N FOR M A . HOW I S
I N FOR M A C ON N E C T
A DA P T I NG ?
I think we’re getting ahead of the curve.
By accelerating our digital productinnovation, we can grow and connect
more people to specialist knowledge.
AQMEN365, our suite of digital-only
events, and Streamly, our on-demand,high quality video learning forbusinesses, both underpin our ‘Live
and On-Demand’ value proposition. They
naturally open up huge opportunities
to contribute to the Connecting the
Disconnected target in our FasterForward
strategy. Digital products allow us toreach a broader and more diverse
audience in more ways. At some of ourdigital events, we’ve seen lots of new
customers who have never attended an
Informa event before and many of themtell us that the digital solutions allow
them to overcome barriers to attending
physical events. That can include aphysical condition, having responsibilities
as a carer or simply having the flexibility
that a digital event can provide. Thanks
to digital, we can introduce features like
subtitles, translation or the ability topause content, allowing new audiences
to engage.

Q

35

W H AT I S YOU R
B IG G E S T C H A L L E NG E ?
That we’ve become the victim of ourown success! We get so many requests
for help from our brands that it’s hardto keep up with the demand. But
this is a good problem to have. Ourclose collaboration with the Group
Sustainability team is essential andwe’ll be adding more resource next year
to help us embed sustainability evenmore broadly and deeply.

Q

We will also focus on attracting new
audiences. Through digital content
we know can reach people previously
unable to attend our live events. I think
this is how we can best contribute to ourFasterForward target of connecting one
million disconnected people.
On the environment side, we areworking on various options to reduceand then offset an event’s carbon
footprint, and also allow attendees tooffset their travel when they register
to attend an event. This builds on
our existing commitment to source
all the venue electricity fromrenewable sources.
Finally, we want all of our events toinclude at least one session or feature
related to Sustainability Inside so thateach product is actively investing in thesustainability of the industry they serve.

SURVEYS OF INFORMA
CONNECT EVENTS HAVESHOWN THAT:78%
of events attendees told us it mattersthat the event is run in a sustainable
and responsible way

64%
agree or strongly agreed the event
meets their expectations, as it is run
in a responsible and sustainable way

73%
agree or strongly agree that attending
the event will make them more effectivein their job as a result of networking andknowledge they gained

W H AT D OE S F U T U R E
S US TA I NA B I L I T Y LO OK
L I K E FOR I N FOR M A
C ON N E C T ?
Over the past year, we’ve laid a lotof the groundwork and educatedour colleagues and partners onsustainability. For example, we’ve
trained our sales teams on selling
sustainability sponsorship packages andengaging our customers in the agenda.

Q

In 2022, we want to expand goodproactive activities to all brands. For
example, on the issue of diversity andinclusion, we’ve created an Inclusive
Customer Framework to take the bestpractices from our brands, such as
FanExpo, and embed them into all
Informa Connect verticals. The appetite
is already there – we just need to help
people with an approach.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

SUSTAINABLE EVENTS

Digitisation and data can also support
live events. A great example of this is
our ConnectMe app which we recently
rolled out at our Biotech Week
Boston and Flame events. It includes
a gamification component. During theevent, attendees can scan QR codes,
giving us data on their interests andactivities. In exchange, they gain points
that they can transfer into credits toplant mangroves as part of the Million
Mangroves Project.

36
Sustainable events

AN EXPERT’S VIEW:

Sharon Zittle, Director ofOperations, Health andNutrition, Informa Markets,
Boulder

Most events have temporary carpets
to improve and tailor the look andfeel of the venue. It’s how the events
industry has worked for decades. But
in 2021, we took the decision to avoid
using carpet and reduce our waste
and carbon emissions from making,shipping and disposing of it. This
presented its own challenges: how
to brand the show floor and makeit feel unique?

As 2021 was Natural Product Expo East’s(NPEE) first year at the Pennsylvania
Convention Centre, we took theopportunity to engage with the local
community and collaborate on a solution.
We partnered up with Nile Livingston,a local award-winning artist, to create
temporary art pieces for the exposed
concrete at our venue with the help ofstudents from a local high school. It was
great for a local artist to add their own
touch to our show floor. And I loved
seeing the kids there and giving themthe opportunity to experience the trade
show industry.
We’re excited that NPEE has now
moved to Philadelphia, as it gives us theopportunity to build more partnerships
with the local community. I was so
impressed to see our team, with theirlast bit of energy at the end of the show,
gather food and product donations
from exhibitors and take them toPhilabundance, an organisation thatprovides food to more than 350 partners
such as shelters and emergency kitchens.
We also donated exhibitor boothmaterials to Habitat for Humanity tohelp repair homes for families in need.

PARTNERINGFOR GOOD

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

37

SUSTAINABLE EVENTSNAT U R A L LY S US TA I NA B L E
Sustainability is at the forefront of ourminds as our attendees are inherently
engaged. We want to use the momentum
we have created at NPEE to keep
going further.
Over the past few years, we havefocused on increasing NPEE attendee
and exhibitor participation insustainability programmes, createdmeaningful partnerships with local
non-profits, and ensured we keep our
stakeholders up to date on progress
through our annual sustainability
reports and our onsite
Sustainability Kiosk.
We also actively encourage NPEE visitors
to engage through sustainable options
such as recycling and composting
onsite, encouraging use of public
transport with our new ‘Green Travel
Raffle’, which offers prizes to those
who travel by train or bus, and offering‘at cost’ carbon offsets to attendees.
These are just a few of the sustainabilitydriven features of our 2021 event werecrucial in NPEE winning the Trade Show
News Network Award for the mostsustainable trade show of the year!
The driving force for our achievements
in 2021 was the fact that sustainability
has been embedded into everything wedo, making implementation that mucheasier, in addition to partnering withwomen-led Honeycomb Strategies, anevent-sustainability consultancy whohelped advise us on best practices.

In partnership with GreenPrint,
offsetSaved on materials needed to
produce over

545 tons

35,000of carbon emissions

lanyards by using digital badges, and54,696 lbs

300,000 sq ft

of food and product donatedto Philabundance(the equivalent of five football fields)of carpet and padding

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

38
Sustainable events

PROGRESS IS BEING MADE AGAINST THE
FUNDAMENTALS BY 100S OF EVENTS
Topic

INSPIRINGSUSTAINABLE
DEVELOPMENT

Fundamental

01

For the content of the event to support thesustainable development of the industry

02

For the event to have a purposefulpartnership with a not for profit.

03

For there to be six substantial
sustainability communications.

04

For the event team to be engaged withsustainability, and it to be a part ofevent decisions.

05

For all lighting specified by Informa to beenergy efficient LEDs, and for the venue’s
lights and AC to be used efficiently.

06

For the event to have minimal to no waste
generation from areas of the show built byInforma,and for the carpet to be reusedor recycled.

07

For three of the printing and promotional
items procured for the event to haveincreased efficiency and to have enhanced
sustainability credentials.

08

For there to be at least three ways in which
the sustainability of the food and beverages(F&B) of the event has been enhanced

09

For the event to have at least two initiatives
which support the local community aroundthe event venue.

10

For the event to have at least three
initiatives which enhance the wellbeing,equality, accessibility, and respect for all.

11

For the event to successfully implement theInforma Event Safety Operating Model

12

For event sustainability data to be submitted
within six weeks of the event.

PURPOSESTAKEHOLDERENGAGEMENTRUNNING ANENVIRONMENTALLYRESPONSIBLE EVENTCARBONAND WASTEPROCUREMENTRUNNING A
SOCIALLYRESPONSIBLE EVENTLOCALCOMMUNITY
AND WELLBEING

GOVERNANCEW W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

392021 progress

Examples of The Fundamentals in action
Fund Forum Asia noted how Asia is currently behind its European counterparts when speaking aboutsustainability in the finance industry. By drawing attention to this at such a large event in Asia, it ishighlighting a key opportunity for the Asian financial industry.

75%

66%

Black Hat USA supports several industry relevant charities such as the Electronic Frontier Foundation which
defends digital privacy, free speech and innovation in the tech industry. It also supports Women in Appsec,
QueerCon, and Opportunity Village in several ways ranging from getting members to organise event bags
to creating briefings and marketing around related content at their events.

63%

CBI Pharma Forum include a commendable range of sustainability communications including emails toattendees, a sustainability section of the website and even including push notifications during the eventto promote hydration and healthy snack breaks.

86%

RiskMinds worked together as a team to create ideas and brainstorm how they can become a sustainabledigital event including a focus on the fitness and wellbeing of attendees by having yoga andrelaxation breaks.

82%

5G Core Summit worked with the venue on energy efficiency initiatives including only using air conditioners
where necessary and to ensure all doors and windows are closed to keep cool air inside.

87%

95%

Africa Food Marketing used QR codes to provide materials to exhibitors rather than a printed format.
The floor plans and brochures were digital instead of printed, promoting the artwork as a QR code, making
it more interactive. They also opted for e-badges for onsite registration.

Jewellery & Gem ASIA ensured all cutlery used was made of wood and eliminated plastic cutlery and straws.
During the move-in period, food was provided based on pre-orders to reduce food waste.

72%

CPHi Asia supported the Thai government’s advice for home quarantine of people who tested positive for
COVID-19. This meant communicating through their various channels with the local community on what itmeans to self-isolate and how to stop the spread of the virus.

58%

GDC Summer 2021 was completely focused on diversity, inclusion and accessibility. All sessions were close
captioned in English, with video-on-demand sessions having closed captions in English, Spanish, Japaneseand Mandarin. Topics included mental health, diversity in games, LGBTQ+, disability, and neurodiversity.

74%

98%

65%

At Palm Beach International Boat Show, all signs, tents, boardwalks and other show areas are reusable.
They also eliminated carpeted aisles and ensured what carpet is used is reused as much as possible, often
up to six cycles. Eight miles of wood decking was converted to recycled plastic material which has alonger lifespan.

Intermodal Asia was able to successfully implement the Informa Event Safety Operating model througha variety of methods. They completed a comprehensive risk assessment which was communicated to
relevant parties with all team members aware and trained in protocol.

The team at CREATE ensured that all data would be collected prior to sending over their workbook.
This included the fully completed data tab, including data from their charity partnerships, their physicalwaste, and post-show survey.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

SUSTAINABLE EVENTSThe Fundamentals are a core component of Informa’s Sustainable Event Management System. Launched in 2019,
they set the minimum expectations that we want all our physical, hybrid and digital events to aim for across a rangeof sustainability issues. This helps meet attendee expectations and gives events a foundation to build on. We track
the average completion rate of each of the 12 Fundamentals so that we can target training and education.

40
Sustainable events

AN EXPERT’S VIEW:

Chris Lee, Managing Director,
Health and Nutrition Europe,
Informa Markets, London

MAKINGSUSTAINABLE
PROGRESS AT
VITAFOODS
Sustainability success doesn’t happen
overnight, but a mindset change canstart your journey.
Sustainability is particularly important in
the nutraceutical food industry. It’s aboutfood that provides medical or healthbenefits. At Vitafoods, the world’s largest
nutraceutical event, our customers andteam are particularly interested in the
topic. Since 2018, we’ve been on an
exciting journey to make our events andour brand identity more sustainable.
We held virtual events in 2020 due
to COVID-19 restrictions, shifting toa hybrid physical and digital format
in 2021. Regardless of format, wehave consistently sought to improve
our score in Informa’s advanced
Sustainable Accelerator programme,
a comprehensive assessment of ourevent’s sustainability. We’ve moved torenewable electricity, reduced the use of
single use plastics and printed materials;

Critically, throughout the pandemic
we continued to provide digital platforms
to inspire and enable sustainable
development by embedding
sustainability inside our content. Ourcontent is focused on the sustainable
recovery of the health and nutritionindustry and innovations in a post-Covid
world. To inspire sustainable action, we
have shared and tackled topics such assustainable sourcing, racial injustice andclimate change, among others. We also
considered the digital accessibility ofVitafoods by providing English subtitles
for all pre-recorded sessions to enhance
the inclusivity of our product.
At our event’s Sustainability Square, weshowcase our own sustainability
progress and feature the sustainability
journeys of our exhibitors, as well as key
sustainability trends in the industry
based on research we havecommissioned. Internally, we’ve also
incorporated sustainability in our
recruitment process and as part of ourcolleagues’ objectives.

G OI NG F U RT H E R FA S T E R
Our journey never stops, but we havealso taken the time to reflect on our
INFORMA
achievement in the
ACCELERATOR sustainability programme,
where we scored 81 (up from 56 in2019), pushing us to leader’s status andone of the most sustainable events inInforma and therefore, I believe, in theindustry. This programme has helped us
to better understand the full spectrumof sustainability issues and align with
Informa’s FasterForward commitments.
Thanks to our focus on the Accelerator,
we have kickstarted a lot of initiatives
that we previously struggled to get off
the ground. We can also share goodpractices with other Informa brands
and get inspiration from one another.
We were also pleased to receive
great feedback from our sustainable
management system audit. We renewed
our ISO20121 certification this year due
to our strategic approach focusing on
improved sustainable development,
ecological and social responsibility.
This was reflected through Vitafoods’
operations, platforms and delivery.

SCALING UP NUTRITIONINFORMA ACCELERATOR

In 2021, we partnered with The
Global Alliance for Improved
Nutrition and joined its Scaling Up
Nutrition Business Network, theworld’s leading private sectorfocused nutrition initiative. We
hope to continue contributing to acollective voice and community for
nutrition and develop a common
advocacy agenda to influence key
global processes and events.

The Accelerator programme
is a significant step above theFundamentals in Informa’s
sustainable events management
system. The Fundamentals
is a 12-point checklist of key
sustainability considerations that
all our events should be addressing.
The Accelerator raises the bar,enabling a selection of events
to go further and faster forward
across dozens of issues. The
assessment is conducted bya sustainable event specialist
who then works with the whole
event team to map out a seriesof improvements.

PARTNERING WITH NON-PROFITORGANISATIONS ; and supported wellbeing

for physical and digital attendees alike.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

41Helping the nutraceuticalmarket inspire
sustainable development
Providing content thatenables sustainable
development

Running eventsin an increasingly
environmentally
responsible manner
Working towards zerocarbon emissions andzero waste by 2025

Sharing best practices
with our stakeholders

Checking thesustainability credentialsof the items we source
for the event

Developing market
relevant partnerships

SUSTAINABLE EVENTSVITAFOODS’ FOCUS

Running events in asocially responsible
mannerDoing business safely
and ethically
Considering wellbeing
and accessibility
Measuring our impact toensure we are positively
impacting on our host city

2018

2019

2020

2021

We recognised our
events have an impact
on the environmentand started to focus onwaste reduction, carbon
emission offsetting
and community
empowerment.

We developed theframework and confirmed
our 3 key pillars.

Due to the global
lockdown, all in-person
events were cancelled.
We launched several
digital event solutions.

We are adapting
our sustainability
commitment to all our
virtual, hybrid and inperson events.

We started working to
improve the impact ouroperations have on theenvironment and on
the communities weserve with measures
including educational
events and purposedriven partnerships, thereduction in our carbon
emissions with the useof renewable electricity
and the reduction of wastefrom single use plastics
and printed materials
before, during and after
our in‑person events.

Carried out independent
research on economic
impact of the event forindustry and Geneva city.

We believed that a virtual
event should continue
our sustainability
commitment.

We have started
contributing to acollective voice anddeveloping a common
advocacy agenda for thecommunity by becoming
a global member of Sun
Business Network.

We used renewable energy
during VFE and also
launched an audiencesustainability feature.

VFE became first legacy GE
Informa event to achieve
the prestigious ISO 20121
Sustainability Certificate.
Awarded Informa Market
Awards – Excellence in
Sustainability.

We partnered witha charity for the first time.
We produced
sustainability content
and encouraged
healthy lifestyle during
virtual events.
Vitafoods became thefirst brand within the
EMEA region to reach
Leaders status on
our Fundmentals.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

42

COLLEAGUESAN EXPERT’S VIEW:

Sally Ashford, Group HR
Director, Informa Group,
LondonEMBRACING
CHANGE:TURNINGCHALLENGE INTO
OPPORTUNITY
When I joined Informa in June 2021,
one of the things that struck me
immediately was how receptive
our colleagues are to the ideaof change. 2021 was anotherdisruptive year for many of us,
both personally and professionally,
but rather than shying away fromthe challenge, our colleagues saw
it as an opportunity to do things
differently. The pandemic has given
us all the chance to step back andthink creatively about our business;
not only about the products we sell
and the services we offer, but also
about the way we work, the tools
we use to communicate, and theskills we’d like to develop.

S U PP ORT I NG OU R S E LV E S
A N D E AC H OT H E R
Colleagues continued to embracea more flexible way of working as
restrictions ebbed and flowed acrossthe world. Although many of our major
office locations were able to re-open
their doors, others have been subjected
to much longer periods of closure due
to regional lockdowns. Our balanced
working programme provides fora balance of time in the office andtime working remotely, combining thebenefits of collaborating in person withthe tools and resources needed to work
well from anywhere.
Earlier in the year, we extended our
Employee Assistance Programme (EAP)to enable all colleagues to access free
24/7 support and confidential advice,wherever they are in the world. We also
trained a new cohort of mental healthfirst aiders across the business tostrengthen our support network andhelp colleagues access the right help
and resources.
We had great participation in andengagement with our annual Inside
Informa Pulse which provided us withrich feedback and food for thought,
and we launched our first everColleague Census.
C ON T I N U I NG OU R
DIG I TA L JOU R N E Y
As the year progressed, we continued tostrengthen our focus on developing ourdigital and data capabilities across theGroup. Alongside the launch of IIRIS,
we introduced IIRIS Foundations, a pilot
data literacy programme, which we’ll be
rolling out more extensively in 2022 tohelp colleagues across the Group find
new ways to analyse and interpret data.
We also launched several new learning
programmes across our Divisions: in

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

Taylor & Francis, we launched Destination
Digital 2 - a global learning programme
for all colleagues focused on enhancing
digital skills through gamified learning,
and in Informa Tech more than 60
colleagues undertook a dataapprenticeship, laying the foundation
for a data-driven future. In Informa
Markets, we launched a Digital Events
Certification Programme for our sales,
content and marketing teams,
which over 1200 colleagues haveparticipated in.
C E L E B R AT I NG S UC C E S S
We couldn’t let the year pass withoutcelebrating our colleagues’ fantastic
achievements. In July, colleagues fromaround the world came together
virtually to cheer on their teammatesin our annual Informa Awards, following
a competitive round of Divisional heats.
We also earned a prestigious industry
award for our ShareMatch scheme
which we refreshed and improved thisyear; a credit to the teams responsiblefor designing the programme androlling it out. I have no doubt that2022 will bring even more success and,whatever the next year has in store
for us, I know that our colleagues willcontinue to respond with resilience,
positivity and a healthy appetite
for change.

32%
of eligible colleagues participatingin Sharematch

43

COLLEAGUE ENGAGEMENTHEADCOUNT2019
11,29680%

79%

colleague
engagement scoreacross a rangeof questions

75%

of our colleagues
believe strongly
in Informa’s goals
and objectives(2020: 86%; 2019: 80%)

SPEND ON TRAINING

of our colleagues
say that theirwork gives thema personal senseof accomplishment(2020: 88%; 2019: 84%)2021
10,0452020
10,945Investment in formal training programmes
2021

£2.1m

2020

£2.1m

(2020: 84%; 2019: 83%)

2019

GLOBAL GENDER DIVERSITY
All
ma
n
202
0: 5 age
m
3%
20 en
t
1

59%

52%

C

9%

41%

48%

%

21

30

Female

62%
nde

2020

r s p liMale

: 5 8 % 2 0 19: 6 2 %2
t o f p ro m o t i o n s

021

Leadership
g

9:

20

Ge

rou
2020: 29
p2
%
2
019
0
: 30 21
%

29%

38%

201

t ors

0%

D ir e c

2020: 3

71%

58%
42%

9:
5

COLLEAGUE TURNOVER

4%

20 oll
20 e
:5

s
59
ue 19:
ag 20

21
20

21
20 %

£2.7m

2021

14%

2020

11%

2019

10%
Voluntary turnover

19%
21%
26%
Turnover for all businesses

ABSENTEEISM
Average sickness absence per colleague (days)
2021

2.1

2020
2019

24.4%

UK gap in male/female medianpay (2020: 21.3%; 2019: 22.3%)

41.7%

GO TO INFORMA.COM/GPG FOR MORE

of our Board are women
I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

2.3
3.3

COLLEAGUESHOW WE ARE TRACKING OUR CONTRIBUTIONS

44
Colleagues

W H AT PRO G R E S S H AV E
W E M A DE ?
Our divisions have engaged in D&I for
several years, but we’re at the early partof the journey as a collective group in
being accountable to drive consistent
progress. We started by measuring
our current state, identifying desired
outcomes and, of course, investingin this important issue.

Q

AN EXPERT’S VIEW:

Linda Blackerby, Chief
Diversity & Inclusion Officer,
Informa Group, Home-based(USA)

DIVERSITY AND
INCLUSION
After more than 15 years within
Informa Intelligence, including
several years as President of thePharma Intelligence vertical, Linda
opted for a new challenge in early2021 when she became Informa’s
first Chief Diversity and Inclusion(D&I) Officer. We caught up with
her to hear how it’s going.
HOW I M P ORTA N T I S D & I
TO I N FOR M A?
It’s critical that Informa attracts andretains top talent, particularly as we
focus on new skills to support our
expansion into our digital services.
Getting D&I right is a big contributor togetting the talent piece right. I recently
saw first-hand how we attracted betterand more diverse candidates bybroadening a job description fora senior position. I truly believe thatpeople at all levels want to work at
a company where they can bring
their whole selves to their roles.

Q

As I come from within the business, mytime at Informa has helped me navigate
our complex business and build allyshipto amplify our messages. This is vital todeliver change quickly and successfully,
especially in a decentralised company
like Informa.
One of our most importantachievements over the first six monthsof 2021 was completing our first-everglobal D&I sentiment survey, alongside
a gender, ethnicity, sexual orientation,social mobility, and disability diversity
census in the US and the UK. This hashelped us understand our colleagues’
views and where to focus our efforts.
W H AT A R E YOU R A R E A S
OF FO C US ?
Following discussions with dozens
of senior leaders, we’ve defined ourstrategic pillars and a D&I roadmap.
Internally, we’re focusing on inclusive
leadership and culture, talentacquisition and development.
Externally, we’re focusing on inclusive
customer experiences and supportingthe communities where we work.

Our second pilot programme,
AllInforma Advance, includes over
300 leaders from across the regions,divisions, and our colleague run
networks. This peer learning programmeuses colleague interaction andengagement to raise our awarenessand knowledge of D&I to facilitate
real change.
In October 2021, we invited seven
AllInforma colleague-run network
leaders to join our multi-day seniorleadership offsite to ensure we areconsidering a range of diverse views
from our colleagues on the company’s
future growth. They participated in
the full agenda and presented theirperspectives on Informa’s approachto developing GAP II.
I’m looking forward to the continued
work with all our divisions to progress
our D&I strategy and roadmap so that
we can continue to successfully support
our colleagues, attract and retain
excellent diverse talent, and engage
with our communities around the world.

Q

We’ve successfully launched two new
pilot programmes. Our first reverse
mentoring programme paired 14
executives and colleagues, each froma different background. The positive
feedback from colleagues who took parthas given us the confidence to expand
this programme so that we will havereached roughly 100 pairs in 2022. The
objective of this programme is to help
leaders understand how they can best
embody inclusive leadership in their
day-to-day actions and decisions.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

TARGETING MORE THAN
200 COLLEAGUES TO
TAKE PART IN OUR
REVERSE MENTORINGPROGRAMME BY THE
END OF 2022

45

COLLEAGUESAN EXPERT’S VIEW:David Flaschen,
Non-Executive Director,
Informa Group, London

CHAMPIONINGOUR DIFFERENCES

We promote a supportive, diverse
and inclusive environment wherecolleagues can use their energy andambitions to make a difference atwork, within the community, andin the world.

Our five company-wide AllInforma
colleague networks are open to
everyone at Informa, and provide
platforms for colleagues to connect,
support, share and learn. Each
network has a Board-level sponsor tohelp ensure that a wide range of ourcolleagues’ views are represented at
the Informa Board. This also provides
an opportunity for directors andcolleagues to engage.
David Flaschen, non-executive director,
explains why he was keen to sponsor
the AllInforma Illuminate network.
I L LU M I NAT E A N D M E
Partnering with our Illuminate network
was an easy decision as it is somethingclose to home. Growing up, my own
condition meant that I couldn’t sit in achair until my teens. At the time, no-one
really knew how to deal with my atypicalexperience. I was just seen as disruptive
and making no progress in class.

My personal link with Illuminate
continues today in my household:my son is on the autistic spectrum
and my wife has founded 3L Place,a non-profit that celebrates and helps
young adults with neurodiversity.
Both are big inspirations.
I L LU M I NAT I NG T H E F U T U R E
Illuminate has helped to create anenvironment where our colleagues’
uniqueness is celebrated – enablingthem to learn more, know more,and do more. For example, the grouphas recently organised a webinar
and fundraising event on mental
health. By continuing to foster thisenvironment, I’m confident that
Informa will be recognised as a leader
in diversity and inclusion, setting an
industry standard and championing
my mom’s words: “Why would you
want to be like everyone else?”

Thankfully my mom took on the system.
She asked for me to be placed at theback of my classroom on a desk with nochair, giving me the freedom to movearound while I got my schoolwork done.
It helped me learn how to manage myown neurodiverse condition – a skill
that has been pivotal throughout myprofessional career.

Our networks aim to:

OUR FIVE ALLINFORMACOLLEAGUE NETWORKS• AllInforma Balance:
gender balance• AllInforma Illuminate: colleagues
with visible and invisible
disabilities and conditions• AllInforma Nations:minority ethnic communities• AllInforma Rainbow:
LGBTQIA+ colleagues• AllInforma iCAN: early
careers colleagues• Provide opportunities forcolleagues to connect, networkand share their experiences.
• Organise activities, build
awareness, and educate,celebrating differences andnormalising conversationin these areas.
• Translate stories and experiences
into impactful changes for our
events, products and services,making them more accessible
and inclusive for colleagues
and customers.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

Informa is a member of theBusiness Disability Forum,a UK-based non-profit dedicatedto transforming the life chancesof disabled people, working
through and with business tocreate a disability-smart world.

46
Walk the WorldAN EXPERT’S VIEW:

Helena Clifford, Senior Travel& Events Executive
Informa Group, London

WALKING
THE WORLD,RECONNECTING
AND FUNDRAISING

Our Informa colleagues always lookforward to Walk the World (WTW), ourglobal teambuilding and fundraising
initiative that sees colleagues getting
together for walks all over the world,
spending time together away fromthe office and raising money for local
causes. 2021’s events took on evengreater significance as the first time
many colleagues came together in overa year, giving us the opportunity toreconnect and rejuvenate relationships.
ON E W T W, T H R E E
WAYS TO TA K E PA RT
Celebrating its sixth year, WTW hasgrown rapidly and is an exciting
initiative for every colleague. In 2021,
for the first time we offered threedifferent ways to get involved with
WTW. Wherever our colleagues choose
to work – office-based, hybrid or

Boulder

ShanghaiPhiladelphia

Atlanta

Bengaluru

Walking with yourwhole office
Walking with small
numbers of locally
based colleagues
Walking alone withfamily and sharing online

homeworkers – and whatever their local
situation, there is a WTW for them.
Our new #ShareYourWorld campaign
also supported our WTW efforts. This
was an initiative to encourage andincentivise colleagues to share in eachother’s experiences by revealing local
life around the world through photos
and online videos of adventures.

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

N E W DI R E C T ION S
As has become tradition, each walkis completely unique. This year, werecorded over 50 classic walks, withgroups walking together from oursmallest offices to our largest gatheringof over 700 colleagues in London.
Our colleagues in Boca Raton walked
through Butterfly World; teams in
London strolled along the River Thamesto Twickenham Stadium; colleagues inShanghai participated in team building
games; and those in Oxfordshire werespurred on by celebrity fitness coaches.
Our solo walkers took WTW to amazing
new locations with colleagues hiking up
mountains in Kashmir, around England’s
royal palaces, to Chicago zoos andthrough canyons in Bali. They werejoined by family, friends and even pets.

47

COLLEAGUESSingapore

LondonGuangzhou

Boca Raton

WA L K T H E WOR L D 2 021
G AV E US A C H A NC E TO
COM E TO G E T H E R , L E A R N,
HEAL , SING , AND CELEBRATETO G E T H E R . OU R WA L K
WAS ABOUT CHEERING AND
E NCOU R AG I NG COL L E AG U E SW HO OP T E D FOR S OLO OR
S M A L L E R G ROU P WA L K S , I T
WAS ABOUT MAKING A SAFES PAC E FOR COL L E AG U E SW HO WA N T E D TO WA L K
LIKE EARLIER TIMES, IT WAS
A B OU T I M BI BI NG A S E N S E
OF FA M I L I A R I T Y A N D
BELONGINGNESS DESPITET H E DI S TA NC E .

Rajni Dhingra,
Senior Marketing Manager
and WTW Champion,
New Delhi, India

We even achieved WTW in Melbourne,
the city with the longest lockdown in
the world: our colleagues rose to thechallenge, embracing WTW Local by
splitting into teams to compete ina scavenger hunt.

22,000Over the past six years,
over 22,000 WTWregistrants havewalked more than
194,000 km and raisedover £1m for charity.

WTW 2021

99%

4,463

Because of WTW:

44%

of colleagues tell us
WTW is a great idea

84%

feel prouder towork for Informa

74%

more likely to recommend
working for Informa

73%

feel more connectedto their teamI N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

participantsof colleagues taking part

53
walks

87

offices participated£168K
funds raised

48

MORE 2021
SUSTAINABILITYHIGHLIGHTS

There are many sustainability
stories in this report but there
is more we want to tell.
Read on for more detail on
our progress in 2021 and where

11
events have piloted
offering
offering
carbonoffsets
offsets
ininregistration
registration

to go for more information.

92%of paper certified assustainably sourced

Taylor & Francis’ Sustainable Development
Goals (SDGs) Online collection supports
higher education students, lecturers,
researchers and professionals as they learn
about, teach about, research and write
about, and work out how to address theworld’s most critical issues.

TASKFORCE ON NATURERELATED FINANCIALDISCLOSURESWe are monitoring the developments of
the TNFD framework. Initial assessment
indicates that the nature-related risks toour business are relatively low

18,2688of our major offices havea green certification(BREEAM or LEED),
representing 21% ofoffice-based colleagues

book chapters(15% increase from 2020)

1,772
journal articles(16% increase
from 2020)

315

>200
>200
Number of sustainability-related
stories on Portal, our intranet

pieces of teaching andlearning material have been
added to our SDG Online
collection in 2020(13% increase)54

institutions haveaccess to SDGO
(29% increase
from 2020)of candidates told usofcandidates
are greatly
theywere greatly
influenced
influenced
byby
ouroursustainability
sustainability
programme
whenprogramme
whenapplying
foraapplying for a jobjob
at atInforma(baseda 2021
Informa(basedonon
a 2021surveyof 137,000
surveyof 137,000
applicants).
applicants)
additional
AnAnadditional

2,000
colleagues completing the Health,
Safety & Security eLearning Course

21%
21%
said
they
were
said
they
were
‘somewhat
influenced’.
‘somewhat
influenced’
informa.com/talent/

informa.com/talent/taylorfrancis.com/sdgo

46%
46%

why-work-at-informa/

W W W. I N F O R M A .CO M / S U S TA I N A B I L I T Y

why-work-at-informa/

49

SASB, GRI AND DATA TABLES
Download our GRI and SASB
indices, reporting methodology, policies,
KPI table and information about
governance of sustainability at Informa.
informa.com/sustainability/

Watch the launch of the Launch of the Event
Industry’s ‘Net Zero Carbon Events’ Pledge
at COP26:

sustainability-reports/

unfccc-cop26.streamworld.de/program

Informa gives every colleague
4 paid days a year tovolunteer, up to£500 matching for
fundraising and up to £750
grants to regular volunteers

MEMBERSHIPS AND AWARDS
Our performance against environmental,social and governance (ESG) criteria isreflected in various third-party ratings.
Find a summary of our ratings here:

SUMMARY

200

attendees vaccinatedduring our FIME 2021
event (America’s leading
medical trade fairand exhibition) througha partnership with theFlorida Department
of Health. Several otherevents served as places
for people to get
vaccinated conveniently,
including Farm Progress.

94%
of colleagues havesuccessfully completed
our mandatory Code of
Conduct training. The
Code of Conduct asks
all colleagues to act
according to our
guiding principles andthe law in areas suchas respect and safety.

ASSURANCE STATEMENT
Bureau Veritas UK Limited (“Bureau
Veritas”) has been engaged by Informa PLC(“Informa”) to provide assurance overselected sustainability performanceindicators for inclusion in its Sustainability
Report. This assurance engagement was
conducted in accordance with
International Standard on Assurance
Engagements (ISAE) 3000 (Revised), to alimited level of assurance. The scope of
Bureau Veritas’ work is described below,
for the period 1 January to 31 December
2021: Training spend, Absenteeism, Global
gender diversity, Waste (includes Officewaste and Books & Journals sent for
pulping), Energy consumption,
Greenhouse Gas Emissions (Scope 1, 2 &selected Scope 3 indicators) and Water
consumption. The full verification
statement including Bureau Veritas’
verification opinion, methodology,
recommendations and a statement of
independence and impartiality will be
released alongside Informa’s Sustainability
Report and can be found on their website:
informa.com/sustainability/
sustainability-reports/

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 21

informa.com/sustainability/
sustainabilityawards/

Printed by Pureprint Group, an ISO
14001, FSC and CarbonNeutral
accredited printing company.
This document was printed using its
pureprint® environmental printing
technology. 100% vegetable-based inks
were used and a water-based coating.
99% of the dry waste and 95% of cleaning
solvents associated with the production
were recycled.
This document is printed on Revive 100
Uncoated. A fully recycled material from
Denmaur Paper. The carbon produced in
the manufacturing process and delivery
to Pureprint has been offset with theWorld Land Trust. The paper and theprinting are therefore carbon neutral.
Both the paper mill and printer are
registered to the Environmental
Management System ISO 14001 andare Forest Stewardship Council (FSC®)
chain-of-custody certified.
The outer cover has not been laminatedto make the document 100% recyclable.

CBP00019082504183028

Vegetable-based inks

Our registered office address is:
5 Howick Place
London, SW1P 1WG
t. +44 (0)20 8052 0400
www.informa.com/sustainability
For more information on your sustainability
programme, or if you’d like to get involved,
contact sustainability@informa.com