GIVING PEOPLE FREEDOM TO CONNECT AND THRIVE
IN A TALLER, FASTER, SMARTER WORLD

Otis is the global leader in the manufacture, installation and servicing of elevators and escalators. We move 2.3 billion
people every day and maintain about 2.3 million customer units worldwide – the industry’s largest service portfolio.
You’ll find us in the world’s most iconic structures, residential and commercial buildings, transportation hubs, andeverywhere people are on the move.

$14.2B

71K~2.3M

2023 net salescolleagues

customer units maintained

42K>200>1,400field professionals

countries and territories served

branches and offices

ÉGÉE TOWER, PARISThe Égée Tower, built in 1999,
needed to modernize its elevators
to improve reliability, performanceand environmental results. In 2023,
Otis installed 22 high-efficiency
elevators, while maintaining seamlessservice for 3,800 occupants. This
included 14 SkyRise® elevatorswith CompassPlus® dispatching
technology, and other improvements.

SMRT TRAINS

Otis completed a major six-year
project in Singapore in August
2022, refurbishing 231 escalators
across 42 stations on the NorthSouth and East-West lines,
operated by SMRT Trains. Eachescalator has been upgradedwith new safety features, higherefficiency technology and newenergy-saving controllers.

NEW BUND CENTER

The 270-meter skyscraper is thetallest in the New Bund district inShanghai, China. Otis provided
more than 50 elevators andescalators, the Otis ONE™ IoTsolution, Compass® 360 destinationmanagement system, andintegrated more than 10 robots forthe center.

Learn more at otis.com© 2024 OTIS ELEVATOR COMPANY.

WELCOME TO TOMORROW

With our Gen3™ and Gen360™ family of elevators, we’ve reimagined
what elevators can be for passengers and customers alike.
Smart sensors, Bluetooth technology, cloud-based APIs
(application programming interfaces) and other Internet of Things
technologies all contribute to the hyper-intelligence that defines thisnew generation of elevators.
Both systems build on the proven design and flat-belt technology
of Otis’ best-selling Gen2® elevators and the Otis ONE™ IoT solution
monitors equipment health in real time, 24/7. And Gen360™ is thefirst flat roof product in the New Equipment marketi

Our Compass system with eCall and eView enables
enhanced accessibility to meet the needs of anolder population and passengers with disabilities.

And with the eCall™ Plus smartphone app, passengers with orwithout mobility disabilities can summon their elevator remotely for a touchless experience.
The new Otis eView™ in-car display streams infotainment for passengers and can connect them with the OTISLINE®
customer support center via voice, chat, and video in the event of an emergency, enabling accessibility for all.
Our service mechanics now carry iPhone devices loaded with an expanding suite of Otis-built proprietary apps designed
specifically to improve our responsiveness and quickly get units back into service.
GEN2® FAMILY OF
ELEVATORSOur bestselling elevator,
the Gen2 is prized for
its energy efficiency,
reliability, and smooth,
quiet ride – benefits madepossible by its flat-belt
technology and compact
design. Configurations areavailable for residential,commercial, medical andinfrastructure settings.

SKYRISE® ELEVATOR
Our most advanced
high-rise system yet,the SkyRise elevator
integrates industry-leading
technologies
with space-saving
design. The controller
employs adaptive motionprofiling to reduce energy
consumption, while apatented control algorithm
ensures a smooth ride.

Otis ONE™
The Otis ONE IoT platform
is engineered to realize
the full potential of smart
technology in verticaltransportation. Elevators
equipped with Otis ONE
have achieved measurable
improvements in uptime andperformance, which translate
to improved savings andvalue for building owners
and managers.

LINK™
ESCALATORS
Reliable, safe and stylish,
our Link commercial
escalators are designed
for easy maintenanceand ultimate uptime.
Our public escalators areengineered to handle thehigh traffic demands ofbusy metros and airports,year after year.

OTIS ENVIRONMENTAL, SAFETY & GOVERNANCE (ESG)
Our business strategy and ESG focus areas support our efforts toward a stronger, more sustainable and more
inclusive tomorrow
In 2021, we established 13 ESG goals under our four pillars – Health &Safety, Environment & Impact, People & Communities and Governance &Accountability – and aligned them with the U.N. Sustainable Development
Goals (SDGs). In 2023, we continued to build on our ESG strategies to deliver
long-term sustainability value to our stakeholders.
Details about ESG initiatives and progress at Otis can be found in our 2022
ESG Report, released in April 2023. Our 2023 ESG Report will be released
later this year.
Made to Move Communities™
We aim to inspire student innovators globally to apply creative, technologybased solutions to address mobility challenges in underrepresented
communities. A solid grounding in STEM subjects helps prepare students for a
rapidly evolving workforce.

iStudents from Nový PORG, Prague,
Czech Republic developed a concept
for a mapping app to select the bestmode and route to a destination tominimize carbon emissions. The app also
identifies routes that are accessible topeople with disabilities.

Learn more at otis.com© 2024 OTIS ELEVATOR COMPANY.

iPhone® is a registered trademark of Apple Inc.