List of Tables
Table 1-1

Overview of Quality and Productivity Movements (1): Factors for Success.....................6

Table 1-2

Overview of Quality and Productivity Movements (2): Country-Specific Factors............6

Table 2-1

Categorization of the Activities of the Three Organizations ............................................31

Table 3-1

History of Productivity-related Organizations .................................................................52

Table 4-1

Advantages of QCC Activities .........................................................................................70

Table 4-2

Factors that Facilitate the Establishment of QCC ............................................................72

Table 4-3

Functions and Roles at Different Levels ..........................................................................72

Table 4-4

Overview of Support by the World Bank, Japanese PHRD Fund and JUSE ...................76

Table 4-5

List of Companies that Have Adopted QCC ....................................................................77

Table 4-6

Key Features of Companies with Active QCC or Kaizen ................................................81

Table 4-7

Key Features of SMEs Implementing Kaizen ..................................................................82

Table 4-8

Training Program of ABMAQ .........................................................................................83

Table 4-9

Achievements and Challenges of QCC in Burkina Faso..................................................86.

vii

List of Figures
Figure 1-1

The Role of Private Sector Organizations in Introduction, Developmentand Diffusion of Foreign Technologies ............................................................................8

Figure 1-2

Evolution of the Productivity Movement in Singapore ..................................................13Figure 1-3

Evolution of the QCC Movement in Burkina Faso ........................................................16

Figure 3-1

Singapore’s Industrial Development Phases...................................................................49

Figure 3-2

Evolution of the Productivity Movement in Singapore(Reprinted from Figure 1-2) ...........................................................................................54

Figure 3-3

Framework for Productivity Movement (Around the 1980s).........................................58

Figure 3-4

Summary of JICA-supported PDP (after restructuring) .................................................61

Figure 3-5

Institutional Mechanism for Boosting Skills and Enterprise
Productivity through National Effort..............................................................................64

Figure 4-1

Systems and Organizations Supporting QCC .................................................................71

Figure 4-2

QCC within an Organization ..........................................................................................72Figure 5-1

BNPC Organizational Structure....................................................................................102

Figure 5-2

Evolution of the Productivity Movement in Singapore(Reprinted from Figure 1-2) .........................................................................................104viii