Impact Report2024

A Letter from Our CEO

Introduction

Our People & Culture

Table ofContents

Impact Report 2024

Positive PlaySocial Impact

A Letter from Our CEO

01. Our People & Culture

Environmental Sustainability

2

6

02. Positive Play16

03. Social Impact

2204. Environmental Sustainability

27

05. Privacy and Security

34

06. Governance38

07. Appendices43

Privacy and Security

Governance

Key Data Points
Workforce Representation

8

Voluntary Attrition

10

Employee Engagement

12

Total Giving

23

GHG Emissions

31

AppendicesTap the logo on any page
to quickly jump back to
the Table of Contents.

1

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

A Letter From Andrew Wilson, Our CEO
Connecting with growing global communities through new
and innovative forms of entertainment fuels the passion andcreativity of everyone at Electronic Arts (EA). With our games
and experiences at the heart of community, fandom, and culturalcelebration, we design bigger worlds, tell bolder stories, and build
more welcoming online communities. It is through this commitment
to fans that we strive to create worlds of play without limitations.
Rich backgrounds, experiences and perspectives across ourglobal workforce are the foundation of a culture of learning andopenness at EA. It is through this important lens that our people
create stories and deliver amazing experiences that resonate
with audiences around the world and make an impact in thecommunities where we live, work and play.
We believe the excitement, engagement, and connection of play
is for everyone. Our living, growing franchises, like Apex Legends,
The Sims, EA SPORTS FC, College Football and Madden NFL,
reflect our commitment to inclusivity, community-driven play,and expanding authentic representation in our games. We areconstantly challenging the status quo to shape the future ofentertainment through programs like our accessibility patent

Impact Report 2024

pledge. Making gaming more accessible and inspiring others in our
industry to do the same is central to who we are, what we do, andhow we show up for players and fans.

I am inspired by the entertainment and impact we are helping
deliver, as we continue to deepen this work across our communities.
Sincerely,

Delivering next-level entertainment at the intersection oftechnology, arts, and culture, inspires us to empower future
inventors and artists with next-gen skills across many career
paths. We invest resources and volunteer hours to support
initiatives where we can make a difference — particularly inpartnerships that focus on STEAM education.

ANDREW WILSON
Chief Executive Officer and Board Chair

A world of creativity, connection, and belonging for present
and future generations depends upon sustainable practices
today. We are on track to becoming carbon neutral by 2027,
while expanding our renewable electricity use and engaging withorganizations to protect and preserve our local ecosystems.
Our values as a global company continue to drive us to create
a welcoming workplace, foster inclusive communities, invest in
the next generation of innovators and artists, and progress ourenvironmental initiatives.

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A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

FY24 Highlights

Top-100

Sustainable Company
from Barrons

100%
carbon neutral

5-Year
growth trajectory forunderrepresented talent in executive(VP+) and Director-level roles$5.6M
and 17,300+ volunteer hours

in North America and Europe

invested in communities where
we live, work and play4
new patents added93%
renewable electricity

to our industry-leading
accessibility patent pledge

Impact Report 2024

attributable to our operations

3

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Our Opportunity, Mission, Strategy
As our industry continues to evolve, our business strategy isfocused on entertaining massive online communities, telling
blockbuster stories, and harnessing the power of community
in and around our games. We also know that our employees,
fans, and investors look to us to continue to lead with integrity,
purpose, and sustainability. So, every day our values guide ourefforts to create groundbreaking, blockbuster entertainmentand deliver more live service content and deeper experiences
than ever before to an expanding network of global players,
making our ESG work at the heart of our always-on mission tolead the future of entertainment.
People the world over — particularly younger generations — areincreasingly looking to us to deliver unparalleled spaces toplay, create, connect and inspire one another; spaces in which
they also feel welcome, safe and included. Creating games andexperiences that appeal to our global audience begins with ourlongstanding commitment to promoting a culture of inclusivity
where everyone can thrive. This work enables us to deliver
cutting-edge products and services, with authentic experiencesthat resonate with our players and fans.

As our electronic artists create this blockbuster entertainment,
they leverage our Positive Play initiatives, solutions that maximize
positive experiences for players and minimize disruptive
behavior. We continue to expand Electronic Art’s inclusive
characters, rich stories, epic worlds, and unrivaled sports
action. And we are progressing our accessibility efforts, so allcommunities can feel included as they play, watch, create, share,
and connect.
The future of entertainment calls for a new generation ofinteractive innovators and storytellers, and our social impact
investments and partnerships bridge opportunity gaps in STEAM
education and strengthen communities. We also understand thatcreating a world where everyone can play requires safeguarding
our planet and our climate, which is why we continue to scale
our environmental programs and progress our commitments.
We underpin these efforts with strong privacy, security andgovernance practices that facilitate value creation for all
our stakeholders.

Privacy and Security

GovernanceAppendicesBusiness Snapshot$7.6B
Total Net Revenue$5.5B
Live Services & Other
Net Revenue$4.71
Diluted Earnings
Per Share$2.3B
Operating Cash Flow

Impact Report 2024

4

Introduction

A Letter from Our CEO

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

ESG Materiality Map

Recognition

Formal materiality assessments and ongoing engagement with
our key stakeholders (for more detail see p.40) inform our ESG
approach, topic prioritization, and communication of progressin our Impact Report.

We’re proud to be recognized for our efforts to create an innovative and inclusive workplace, where our people can do amazing
things for our players, communities and one another.

We conducted our most recent materiality assessment in 2022
which included peer and industry benchmarking, reporting
frameworks review, and stakeholder interviews. Since thattime, we have continued to engage with our stakeholders
and adjusted our materiality matrix to reflect topics thatare important to them and to the success of our business.
We will progress our understanding with a double materiality
assessment in alignment with recent regulatory requirements.

A few of our recognitions during FY24 include:

World’s Best Employers

Top 100 Sustainability Companies

America’s Best Midsize Employers

Barrons

ForbesAmerica’s Most Trustworthy Companies
Our People & Culture

Importance to Stakeholders

Positive Play
Data Privacy &Cybersecurity

America’s Greatest Workplaces

Social Impact

Newsweek

Best Places to Work for Disability Inclusion
Disability:IN

Gen AIESG Strategy, Governance & Disclosure
Supply Chain Sustainability
Political Activities & Transparency

Human Rights Campaign

America’s Greenest Companies

Governance & Ethics

Climate Change &GHG Emissions

Equality 100 Award, Leader in LGBTQ+ Equality

Best Places to Work
(Full Circle - Canada, Maxis, Ripple Effect, andCliffhanger - U.S.)

Most Admired Companies

GamesIndustry.biz

FortuneLegendEnvironment

Access & Affordability of Technology
Water
Management

SocialGovernance

Waste
Management
Importance to Business Success

Impact Report 2024

5

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices01

Our People &CultureWe strive to foster an inclusive, engaging
workplace environment where our diverseand healthy teams create worlds, charactersand stories that reflect and resonate with ourglobal audiences.

Impact Report 2024

6

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Our People
Priorities

Our focus on our people and culture helps our teams create
games and experiences that entertain our hundreds of millionsof players around the world.
We have a longstanding commitment to foster healthy
and inclusive teams at Electronic Arts. We believe that a
global workforce with diversity of experiences, skills, ideas,
backgrounds, generations, tenure and culture power our
culture of learning and generate the ideas that create theimmersive worlds, characters, stories and communities that
resonate with our global audiences. We strive to bring ourdiverse workforce together in a work environment where
creativity thrives, new perspectives are invited, and people
feel valued.
To create a vibrant and inclusive workplace, our actions must
reinforce our commitment. We continue to invest in people
practices to attract, develop, and retain talented people who
each play a part in inspiring the world to play. From how webring talent into the company to how we help people grow theircareers in interesting ways, we strive to ensure that we have fairand supportive practices that we can be proud of.

1

Embed inclusion in our people
practices to enable all to thrive anddo their best work.

2

Foster a healthy, and supportive
culture that prioritizes engagement,
listening, and action.

3

Support the development ofour people and the growth ofour business.

Highlights

83%
of employees report being
happy working at Electronic Arts

Impact Report 2024

Continued to achievebase pay equity
on the basis of gender globallyand race/ethnicity in the U.S.

440k+ hoursof online learning including

425 hours
for leadership training

5-Year growthtrajectory

Continued
increases

for underrepresented talent
in executive (VP+) andDirector-level roles

in company-wide
representation among women7

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendicesWorkforce Representation
Our workforce has seen an increase in underrepresented talent over the last
five years, including among our leadership.
In FY24, representation of women continued to progress within our total
workforce and in people leadership and technical roles. Longer-term
trends slowed among certain pockets of underrepresented talent as we
continued to evolve our business to align investments with our global
growth and build the workforce skills to lead the future of interactive
entertainment. For example, to better serve our global communities, ourworkforce grew outside of the United States and in countries in which weare unable to gather information on race or ethnicity. We're focused on
identifying and nurturing talent across all elements of diversity including
genders, races and ethnicities as we build our workforce for the future.
We will continue to evaluate and work to improve our practices andrepresentation to create an environment where all talent can thrive andachieve their career aspirations.

Leadership Representation Growth3
Over the last five years, representation of women and historicallyunderrepresented talent4 by race/ethnicity in executive (VP+) and Director+
roles has grown at Electronic Arts. We believe this is a testament to ourpractices that foster a healthy and inclusive environment where all talent canbe successful. Growth in representation at all levels facilitates a diversityof backgrounds, experiences and skills that allow us to make the immersive
worlds, characters, stories and communities that resonate with our global
audience. It also inspires mentorship, and allows all employees to envision
themselves in these leadership roles.

People Leaders
FY23
FY24

Technical Roles
FY23
FY24

26.5%
73.5%

27.3%
72.7%

25.8%
74.2%

26.2%
73.8%

20.6%
79.4%

21.7%
78.3%

53.2%
22.0%
9.2%
4.0%
4.4%
0.2%
0.3%
6.7%

53.1%
22.3%
9.3%
4.0%
3.8%
0.2%
0.3%
7.0%

58.8%
19.6%
6.4%
4.0%
3.7%
0.1%
0.2%
7.3%

58.9%
20.0%
6.4%
3.4%
3.6%
0.1%
0.0%
7.5%

52.3%
24.6%
8.1%
3.5%
3.6%
0.1%
0.2%
7.6%

51.7%
25.5%
7.9%
3.3%
3.4%
0.1%
0.1%
8.0%

Global1

Women
Men
U.S2

White
Asian
Hispanic or Latinx
Black or African American
Two or More Races
American Indian or Alaska Native
Native Hawaiian or Other Pacific Islander
Undisclosed
1

Gender data included in this table represents global respondents who self-identified as women and men. We recognize all gender
identities and support inclusive and equitable treatment for all.

2

Based on self-identification; responses may not sum to 100%.

35
32.8%

30
28.3%
26.2%

25

20

23.0%
22.1%
21.3%

FY20
Director+

Impact Report 2024

Overall
FY23
FY24

FY24
Executive (VP+)

Women Leadership3

Above chart shows overall growth from FY20 to FY24. Actual growth may not be linear.

4

Historically underrepresented talent includes Black or African American, Hispanic or Latinx.
8

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Embed Inclusion in our People Practices to Enable All to Thrive and Do Their Best WorkWe embed inclusion in our practices throughout the employee lifecycle — from how we attract talent, to how
we grow and retain people, to how we compensate and create a sense of belonging. We regularly review ourpeople programs and practices with an aim to keep them free from bias.

Hiring Practices

Emerging Talent

As the largest independent gaming company in the world, weare an employer of choice for our global talent pool. To
create and maintain a diverse workforce with backgrounds,
experiences, and skills that will enable us to execute ourbusiness strategy, we embed an equitable experiencethroughout our hiring process to fairly identify and assesscandidates whose skills and experiences align with the needs ofour business.

Investing in emerging talent provides the opportunity to help
build a future workforce of electronic artists with the skills,
experiences, and backgrounds to lead the next generation ofentertainment. We believe that our investments today will help
create a broader pool of talent which our business, and theindustry, will benefit from in the future. We focus our initiatives
on individuals that have graduated from a university, graduate
school, boot camp or apprenticeship within the previous three
years. Our programs are open to those just beginning theircareer as well as those pivoting from a different career, such as
our Hiring our Heroes program where veterans are transitioning
from the military profession into the corporate world.

We aim to find and attract a diverse slate of candidates withdiverse backgrounds and experiences, with a focus on including
underrepresented talent in the pool of candidates from the
beginning of our hiring process. We do so, in part, throughinclusive language and broad requirements to attract individuals
with a variety of experiences. We then leverage a consistent
approach to ensure a fair assessment of all candidates andfacilitate merit-based selection. For example, we provide hiring
managers with an alignment guide at the beginning of the searchto create guardrails that allow teams to select the most qualified
candidates. Then we facilitate group discussions and criticalthinking amongst the hiring team, each of which promote a fairand equitable candidate experience and encourage the hiring
team to focus on well-reasoned and fact-based judgments.

Impact Report 2024

Partnerships for Academic Innovation andResearch
In 2023, we launched Partnerships for Academia, Innovation, andResearch (PAIR) to curate mutually beneficial partnerships with
global academia and other institutions. The program connects
Electronic Arts with select organizations to build a strong early
career talent pipeline, and collaborate on research, innovation,and thought leadership. PAIR has initiated 16 engagements in
6 countries and expects to engage more than 200 talented
students in 2024.

We help to create exposure and pathways for our people,
including underrepresented talent, into our industry. We
do so through scholarships, mentorships and internships inpartnership with Historically Black Colleges and Universities(HBCUs), Hispanic Serving Institutions (HSIs) andother organizations.
Our efforts are reflected in our results. In FY24, Electronic Arts
hired nearly 150 new graduates and over 250 student interns,
many of whom were hired as full-time employees.

9

A Letter from Our CEO

Introduction

Our People & Culture

Retaining Talent

Positive Play

GovernanceAppendices

Global Attrition by Gender
Men
-0.4

0.1
Women

U.S. Attrition by Ethnicity-1.4

Equitable Pay

Impact Report 2024

Privacy and Security

FY24 Voluntary Attrition1

Once our creators, storytellers, technologists, and innovators areembedded in Electronic Arts, we aim to retain them. Our initiatives,
from skill growth to cultural and benefit programs, are designed
to create a place where our diverse teams feel they belong andcan grow their careers. We know that an inclusive culture is key toretention. For example, our Employee Resource Groups (ERGs) playa crucial role in providing a sense of community, connection andallyship, and creating a culture of belonging. We also use tailoredapproaches, analysis, processes, and tools to assess attrition
patterns, retain our employees, and support their career progression.

Building diverse teams and creating a healthy and inclusive
culture includes a focus on compensating our employees fairly
based on the work that they do. To us, pay equity means that ouremployees are paid equitably for their work, regardless of theirgender, race/ethnicity or other characteristics not relevant totheir role or performance. We analyze compensation and annuallypartner with an independent outside firm to review employees’ pay.
When we find compensation that deviates from what we would
expect to see based on our practices, we take action, including
adjusting base pay as appropriate. During FY24, our programs andprocesses have enabled us to maintain base pay equity globally
based on gender and race/ethnicity in the United States.

Environmental Sustainability

Social Impact

Asian

-0.4

Black or African American-0.8

Hispanic or Latinx

Native Hawaiian /Other Pacific Islander +American Indian / Alaska Native

7.4

Two or More Races
White
1

1.6
0.5

The center line denotes average voluntary attrition at Electronic Arts
during FY24. Percentage points on either side of the line show thedifference from the average rate.

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A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

Employee Resource Groups

Our ERGs

Our Employee Resource Groups (ERGs) are open to all and help
foster a culture of inclusion, belonging, and allyship at Electronic
Arts. The ERG network has grown to over 60 chapters and has
provided over 200 leadership opportunities for our people. All
ERGs are supported with executive sponsorship and advisors.

To foster a healthy and inclusive culture, membership in our ERGs is open to all.

ERGs focused their impact on professional development andsocial impact efforts in FY24. They worked together to create avariety of global and local events celebrating community, careerdevelopment, connection and allyship. ERG sponsored events
included an education series about doing business acrosscultures, executive coaching, and attendance to conferencesamong others.

GovernanceAppendices

ABLE Accessibility group and allies

ASPIRE Asian, Native Hawaiian, & Pacific Islander group and allies

BEAT! African American & Black group and allies

Celebrating Cultural Moments
To foster inclusion, belonging and allyship, we hosted global
celebrations to recognize the heritage, contributions, andachievements of the global communities that reflect our workforce
and our players. Commemorating moments that matter to ourcommunities, we featured virtual fireside chats with thought
leaders that attracted over 7,000 global attendees.

BEAT! focuses on developing and retaining Black
talent at EA through mentorship and professional
development while fostering community anda sense of belonging. This holistic approachensures a supportive culture that empowers
diversity of thought and creativity through,people, technology, and practices.

MOSAIC Multiculturalism group and allies

PRIDE LGBTQ+ group and allies

SOMOS EA Hispanic & Latinx group and allies

Women’s Ultimate Team (WUT) Women’s group and allies

Nathaniel Mclean-Brown

Manager II, Global Audit and
BEAT! Global Professional Development Lead

Impact Report 2024

11

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Creating a Healthy and Supportive Culture that Prioritizes Engagement, Listening and Action
Our investments in policies, practices, people, and tools help
create a healthy environment in which our people can do theirbest work.

Results from Recent Internal Surveys1
89%
felt recognized by their manager
87%agree their opinion matters to their team83%
are happy working at Electronic Arts
84%
agree that Electronic Arts is committed to inclusion
as a priority
1

September 2023 Manager Survey and December 2023 Engagement Survey

Engaging Our Employees Through Listening
We engage, listen, and respond to our employees throughout theirjourney with us. To facilitate open communication, we expect
managers to hold quarterly performance conversations with
employees. We also conduct semi-annual engagement andannual manager satisfaction surveys and use internal data tomeasure employee engagement, organizational health, andmanager effectiveness. We promote meaningful conversations
and productive feedback loops to ensure employee voices areheard and success is achieved by working together.

Impact Report 2024

Raise a Concern
Our culture of listening and action also shows up in our “Raise a
Concern” experience. This is the process by which employees
can safely raise workplace concerns — including those related todiscrimination, harassment, and bullying. Through this program,we strive to foster a respectful workplace that supports ourculture and build employee trust. We make it a point to widely
share this resource, and the trust that employees can have in it,
through our employee communications and through our senior
executives during our Global Town Halls.

A Global and Connected TeamWe are evolving to meet the needs of our globally distributed
workforce, with dedicated tools and resources in place for our
hybrid teams and when working virtually. Resources include
opportunities for connection and networking through Slackinteractions, newsletters, and virtual and live local meet-ups.

When looking into concerns, we reinforce with all involved that it
is against Electronic Arts' policy for anyone to retaliate against
someone who raises a legitimate concern or participates in an
investigation.
We provide several channels through which employees can raise
workplace concerns:•

An easily accessible online tool•Managers•

People Experience partners•

Executives•

Via a dedicated phone number and email address

We review all concerns raised in good faith and take action to
restore a healthy workplace environment. We take enforcement
seriously and implement appropriate steps when behaviors
are inconsistent with our values or policies. Since inception, we haveseen consistency in the usage of Raise a Concern, indicating
employee engagement, confidence and trust in the process.

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A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Caring for Our People
Electronic Arts provides benefits and reward packages customized to local markets to support the physical,
mental and financial well-being of our people. Benefits1 offered may include:
Physical HealthFamily Health

Health Coverage: Employees and their eligible dependents
have access to medical plans and supplemental insurance
options to support holistic health.

Paid Vacation & Holidays: We encourage employees to

Ergonomics Program: Employees can have their workspace

Parental and Caregiver Leaves: New parents andMental Well-being

Financial Well-being

Mental Health Resources: Provides employees and their

Bonus and Stock-Based Incentives: Eligible employees
may receive annual bonus and stock-based compensation.

(at home or in the office) assessed to receive comfort
solutions based on specific needs.

eligible dependents with access to coaching, counseling, andother mental health resources. Our partners offer a global
provider network of certified coaches and licensed therapiststhat supports over 30 languages.

Bereavement Leave: Employees may take up to 20 days of
paid time off for the loss of a loved one.
24/7 Counselor Phone Line: Employees have access to

24/7 phone crisis support.

stay on the top of their game by planning holidays and taking
much-deserved vacations.

caregivers receive paid leave with lengths that align with
regional practices.

Retirement Contribution Match: We provide matching
contributions for employees contributing to certain
retirement accounts.

Equity Ownership: 93% of our employees participate in ourequity programs, including our Employee Stock Purchase Plan,
which allows eligible employees to purchase Electronic Arts
stock at a discount.

Equity Vesting: Upon death or qualifying disability, employee
equity awards may vest to assist families in a time of need.

1

Benefits are representative of our global offering and may vary by location and eligibility.

Impact Report 2024

13

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Supporting the Development of our People and the Growth of our BusinessOur talent development strategies are aligned with our mission to lead the future of interactive entertainment. Skill development and career growth are also importantto our people, and we empower both employees and people managers to identify and pursue learning, whether related to specific technical skills, leadership, inclusion
or other job-specific and general training. We maintain a proprietary learning management system, EA Learn, which provides online resources with leading industry
vendors and proprietary learning materials.

AI HubCareer Development

Skill-Building Resources

In FY24, we enhanced our career development programs
to better empower employees to drive their own careerdevelopment journey at Electronic Arts. The program provides
guidance and practical resources through workshops, online
courses, educational workbooks and in-house createdand curated learning resources for both employees andpeople managers — supporting a culture of creativity andinnovation, curiosity, and continuous growth.

To help our talent learn, grow, and innovate, we scaled our skill
development programs in FY24 and we continue to expand
learning opportunities through our partnership with Udemy,
an online learning platform.

Technical Training•

Power Packs offer articles, videos, online courses, practiceactivities and other resources to support individual
development of specific skills identified by the employee
or in development conversations with their manager.

•

Group Workshops includes everything needed for a manager
or employee to conduct a team workshop on a selected skill.

To continue building the best games and experiences in theindustry, we encourage the development of top technical skills.
Focused onboarding and job-specific programs for technicalroles help employees grow in their specific domains. Our people
can also access online learning resources with leading industry
vendors. We also support our game developers by creating bespoke
learning materials on our Frostbite game engine. We're proud of ouremployees that participate in workshops and conferences, such as
Game Play of the Future, Modes of the Future, Technical Innovation
Summit, and our own Animation Conference.

Launched in FY24, our AI Hub offers training and education toenhance our employees' skills and understanding of generative
artificial intelligence. With functional input from across thecompany, it also provides use cases and guidance on the use ofgenAI. The Hub is updated regularly as the technology evolves.

In FY24, we launched a new Professional Skills Training program
to help our people learn, grow and innovate. Examples from thisprogram include:

Highlights

440k+ hours

logged by employees on online
learning platforms
Impact Report 2024

45k+ hours
on Udemy

22k+

Udemy course enrollments

80%

of hours spent on Udemy spent ontechnical modules
14A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Developing Leaders

Inclusion Training

Leadership is pivotal to creating an environment where people cando their best work and execute our strategy. At Electronic Arts, we
expect our leaders to build high-performing teams and provide
them with development tools to create a healthy, inclusive culture.

We offer programs which share best practices for creating an
inclusive culture. The programs were expanded in FY24, and nearly
90% of participants responded that they learned concrete actions
to create a culture of belonging. We also offer courses on a variety
of topics and access to platforms that foster understanding of thedimensions that impact inclusive collaboration.

We support people leaders through our Leader League program,which offers multiple experiences on critical topics most relevant
to each stage of our leaders' growth. Examples of specific topics
include effective feedback, coaching, team advocacy, difficult
conversations, and leading through change.

Privacy and Security

GovernanceAppendices

Additional inclusive leadership training programs are offered
for leaders. For our senior leadership, we provide a robust
multi-month program focused on leading inclusively and fostering
accountability. Almost 90% of global leaders have participated.

Aspiring Leaders: Emerging leaders are supported throughprograms to prepare for taking on a leadership role for the firsttime. We focus on changes they will experience and how to shift toa team-oriented mindset by which they contribute through others.
Mid-Level Leaders: More than 50% of our mid-level leaders

engaged in interactive workshops, discussion, and practicesessions around feedback, coaching, and difficult conversations,preparing them to better set solid expectations and maintain aculture of accountability.

Senior Leaders: We aim to support our senior leaders throughprograms targeted toward their stage of development, such as
our Next Level Leadership Experience program that explores themindsets, capabilities and tools leaders need to execute, innovate
and transform the future.
Executive Leaders: We invest in our executive leaders throughtailored development experiences, including world-class executive
educational courses, coaches, and assessments.

Impact Report 2024

15

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

02

Positive PlayWe strive to create worlds and experiences where
everyone can be welcome, safe and included.

Environmental Sustainability

Privacy and Security

GovernanceAppendicesA Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Inspiring the World to Play Together
As we advance our strategic priorities, we continue to scale our efforts that allow players to feel welcome,safe and included when they play, create and connect in those communities.
FY24 was a year of growth and focus. We prioritizedstrengthening our online safety resources, frameworks, androadmap to support strategic initiatives to provide playerswith more opportunities to connect and create in and aroundour games. Organizationally, we united the teams responsible
for setting policy and strategy for this work to drive efficiency,
effectiveness and accountability. We continue to invest in
teams and technology to accelerate the development ofsolutions that minimize disruptive behavior in our games andexperiences. With less disruption, we can maximize a positive
experience for our players.
We harness the power of our communities by creating
stories, worlds and characters that authentically represent
our diverse community of players and games that areaccessible to all our players. Our FY24 progress continues
our industry-leading efforts.

Impact Report 2024

Priorities

1

Embed player safety into ourdevelopment processes and foster
respectful and inclusive communities.

2

Promote fair play so that everyone
can compete in a level andsecure environment.

3

Build inclusive and accessible
experiences where all players
can see themselves represented
and participate.

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Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

SafetyWe establish clear policies and communications and deploy
technology and human oversight systems to encourage
positive play and minimize disruptive behavior. In-gamemessages remind players of our standards. Where we findcontent or conduct that is disruptive, we remove it and takeappropriate action.

Moderation
We review player conduct and deploy tools, technology andreporting to find and remove it. To us, moderation means that
we review player conduct and user-generated content against
our Rules of Conduct and Positive Play Charter for what isallowed on our platform. We moderate proactively throughtools, including filters, that block offensive or inappropriate
content in real-time, while also considering game-specificcontext and intensity. And we have processes to react to player
reports quickly and reliably.

Text, Image, and Audio UGC
Our proactive measures include continuing to scale ourenhanced text moderation tool, launched in 2023. This tool isfeatured in nearly all our games with user-generated capabilities.
And we’ve recently progressed our efforts by introducing image
moderation to help us detect and filter disruptive images,
creative in-game assets and image experiences.
We are also excited to continue enhancing our capabilities bypiloting audio moderation in Battlefield 2042. We are utilizing
new technology that allows players to report inappropriate
voice chat in-game so that our support teams can review andtake appropriate action.
These detections help us address disruption and customize
policies as needed.
Impact Report 2024

Player Reporting
Player reporting remains a critical tool in maintaining safe
gaming spaces and allows us to investigate disruptive behavior
quickly. Every Electronic Arts game launches with an option toreport disruptive or inappropriate behavior in-game.
We use a combination of technology and human moderation
to review player reports. More than half of content violations
are for minor disruptive behaviors and received a warning,which our research and analytics show is effective in stopping
the majority of disruptive behavior. If a warning doesn’t deter
the behavior, other appropriate action is taken, including
suspensions or full bans.

We invest in safety to meet player
expectations1

To keep our games and experiences consistent with the goalsof the European Union Digital Services Act, we enhanced ourpractices in 2024, including:•

Providing information about our content moderationand enforcement processes.

•

Improving our processes for reporting
inappropriate content.

81%of players that engage in multiplayer games believethat creating safe online environments should be apriority for game makers.
Players see game safety as ashared responsibility
that requires collaboration between them andthe industry.

Integrating AI
We expect that AI will enhance our moderation capabilities,
along with other technology and human moderation. For
example, our current text filtering solution combines in-house
technology with AI-enabled capabilities that increase accuracy
to help our people assess nuanced communication and provide
data-driven recommendations. We’re continuously improving oursafety solutions and will look to emerging technologies, including
AI, to evaluate whether and where we can add value to themoderation experience.

96%
of players demonstrate a willingness to help curb
toxicity, making clear rules and reporting tools combined with proactive filtering - an effective
approach to disruptive behavior.

1

Unity Toxicity in Multiplayer Games Report 2023
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Introduction

Our People & Culture

Safety Partnerships
Cross-industry collaboration is vital in maintaining a safe andinclusive experience for our players. Electronic Arts partners
with others in the industry to identify risks and solutions so thattogether, we can innovate and better serve our players.
We have long worked to empower players and parents withtools and information that allow them to make informed
decisions about how they and their children play our games.
Recently, we joined two new organizations which will provide us
with more opportunity to collaborate and innovate with othersin the video game and adjacent industries on online safety:•

The Family Online Safety Institute is a nonprofit that joinsforces with companies in tech, social media and gaming to
make the online world safer for kids and families.

•

Tech Coalition is a global alliance of tech and online
companies that work to fight child sexual abuse online.

Player and Parental Tools
Our Player and Parental Tools empower players and parents
to better understand and manage how they play andstay safe online.
When using our online services, players can chat and, in somecases, share other content with other players including friends.
The first step in ensuring players and families have a positiveand safe experience when playing, is understanding the tools
available on game platforms. We provide information about
how to manage play and stay safe online.

Positive PlaySocial Impact

Environmental Sustainability

Positive Play Charter
Our priorities unite in our Positive Play Charter, a player-facing
resource that provides guidelines to empower our players to
help shape our community positively. We update the Charter
regularly to give players a clear way to understand the rules we
use to manage our communities.

We really believe in the power of positiveplay and to us that means that if you areparticipating in our gaming community, wewant you to feel safe and included.
EA created the Positive Player Award torecognize true sportspersonship within
the esports community; an individual who
demonstrates positive play, and hopefully
inspires those around them to do the same.”
Monica Dinsmore

Senior Director, Esports & EA Ventures Brand

Privacy and Security

GovernanceAppendices

Fairness
We want our games to be fair, and we invest in resources andtechnologies designed to maintain a level game environment
and prevent or deter cheating, exploitation, and other unfair
behavior. We encourage fair play with in-game messages
that remind players of our standards and take appropriate
action when we find unfair behavior.

EA Anticheat
We are continually investing in our games to facilitate fair
experiences for our players by targeting games and services
where we see an elevated level of cheating behavior. EA
Anticheat, launched in 2023, is our flagship product to help
prevent, identify, and address cheating incidents. Since its
launch, over 15 million PC players enjoyed fair play in over
one billion PC gaming sessions. EA Anticheat has prevented
over four million attempts to cheat in seven protected
games. We plan to add more titles in FY25 in response toplayer enthusiasm over our technology.

Positive Player AwardIn FY24, we expanded our Positive Player Award to include
the Apex Legends Global Series, EA SPORTS FC Pro andthe Madden Championship Series. Esports competitors andcoaches are invited to nominate fellow competitors who
consistently display outstanding sportspersonship by showing
generous treatment of others, and act as honorable opponents
during the tournament.
The most recent winner was recognized for creatinga supportive atmosphere for Madden players and leveraging
his platform to elevate others, including organizing
weekly tournaments.

Impact Report 2024

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Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Inclusive Player Experiences
More people across the globe are playing games
than ever before.
We design inclusive games with diverse stories, worlds andcharacters, and provide our players with options to playwithin these experiences and see themselves represented.
We believe that authentic representation and inclusive gamedevelopment practices opens our games and experiences
to more people and grows our market. We strive to identify
opportunities to diversify and expand our games, and arecommitted to building authentic characters and stories that
resonate with our communities, all in service of helping ourplayers feel welcome, safe and included.
We empower our development teams to design
inclusively through:•Training programs and workshops•

Research and data•

Industry-wide collaborations•

Partnerships with non-profit experts•

Development of best practices

EA SPORTS FC

The Sims

Star Wars

FC Ultimate Team integrated women’s
teams for the first time, driving highplayer engagement. In addition, EA
SPORTS FC introduced Sapien skeleton
technology to power more authentic
representation of movement of
women athletes.

The Sims 4 was recognized for workwith cultural experts on authentic
representation. A free Vitiligo skinfeature was included in the “Growing
Together” Expansion Pack, in part at
the request of the game community.
We were proud to partner with Winnie
Harlow, a beauty entrepreneur and avid
Sims player as a child, on this inclusion.

Star Wars: Galaxy of Heroes added
Captain Drogan, a character with alimb difference.

Players value inclusive gaming experiences

70%

~50%

60+%

63+%

agree it is very important orimportant that games feature
diverse characters and stories1of players are more likely to play agame that has inclusive features2

find customizable charactersmore relatable2of players from underrepresented
groups identified inclusive storytellingas a top five feature2

1

Geena Davis Institute2Electronic Arts Internal Study

Impact Report 2024

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A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Accessibility
To appeal to as many players as possible, our games andexperiences must be accessible by design. Our accessibility
improvements and programs help games and experiences
reach the hundreds of millions of players worldwide
with disabilities.

Automated Player Control Takeover

Accessibility Patent Pledge

Our commitment to enhancing accessibility, both withinElectronic Arts and the wider industry extends beyond ourAccessibility Patent Pledge. We recently launched two newaccessibility tools and open sourced both to the public:

Electronic Arts’ industry-leading patent pledge allows every
developer and publisher royalty-free use of our accessibilitycentered technology. Our goal is to encourage the industry
to work together to make video games more inclusive byremoving unintended barriers to access. In FY24, we addedfour new patents. We also launched a refreshed Portal, which
includes new and updated resource pages so players cancontinue to stay informed on game accessibility features.

This technology, included in our Patent Pledge, auto-detects
when a player stops interacting with a game and temporarily
converts their player-controlled character to a personalized
system-driven character.

IRIS
In FY24, we integrated IRIS into EA SPORTS FC 24, EA
SPORTS Madden NFL 24, and others. IRIS is a user-friendly
tool that automatically analyzes and identifies frames withinvideos that could potentially impact players who experiencephotosensitivity. The tool checks for flashing lights or rapidlychanging spatial patterns. We intend to expand IRIS’s use
across additional games in FY25 and are excited about its wider
use in the industry.

Fonttik
To meet accessibility criteria for text readability, Fonttik is atool designed to check for font size and contrast ratio that we
use in key games and experiences.

Star Wars: Jedi Survivor
The game’s configurable game speed, navigation assists,
simulation sickness toggles, and more earned recognition
from the PlayStation Blog as a top 2023 title for Best
Accessibility Features.

Impact Report 2024

Dead Space Remake
Dead Space’s subtitle settings, input remapping capabilities,
and control assists earned several awards, including the Game
Accessibility award for Most Improved franchise and Best
Mental Health Accessibility.
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Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices03

Social Impact

We use the power of play to create access,
opportunity, and drive positive impact in andbeyond the game for the communities where we
live, work, and play.

Impact Report 2024

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Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

We Play for a Better Tomorrow
We believe the future of entertainment should berooted in access and opportunity.
Play is universal and by bringing people together in inclusive
and inspiring ways, we can make a positive impact in andbeyond our games in the communities where we live, work andplay. We mobilize our levers for impact — people, products
and philanthropy — to support our communities and partners
around the world who are tackling complex challenges. Our goal
is to deliver on the promise of play as a force for good and use
Electronic Art’s platform and resources to advance our social
impact, creating a more equitable and sustainable future.
In FY24, we sharpened our focus and aligned our community
investments and partnerships with industry-relevant issues
where Electronic Arts can best influence positive outcomes.
As a creative company, we continued to focus our work on
closing opportunity gaps in Science, Technology, Engineering,Arts, Math (STEAM) education. By investing in STEAM, we
are helping to ensure that learners have the capabilities
and experiences that enable them to contribute to theircommunities and reach their full potential.

Highlights$5.6 million

42%

17,300+ hours

2,600+ orgs

in total charitable givingof charitable giving invested
in STEAM education initiatives andpartnerships

volunteered in our communities,
a 48% year-over-year increase

supported through employee
giving and volunteering

Impact Report 2024

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Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendicesPlay to Learn
We are committed to inspiring creativity and igniting a passion for STEAM education through play.
Together with our partners, we create high-impact experiences
to empower students. With the world around us becoming moreconnected and complex, we believe STEAM learning can provide
students with capabilities to explore their interests, moveinto new careers, and become creators and solution seekers.
Combining play with learning brings STEAM to life through theessential creativity, communication, collaboration, and criticalthinking skills students need today and for what’s ahead.
In FY24, we invested about $2.4 million in STEAM education
partnerships that reached students through programs thatmentored, taught game design, built community throughcoding clubs, delivered creative computing workshops, anddeveloped curriculum for educators and students.
We’re also working to create opportunities and pathways to
our industry and STEAM careers by supporting scholarshipand mentoring programs that provide students with STEAM
experiences and knowledge for an ever-changing workforce.

Continuing our partnership withGirls Who Code, our investments intheir Clubs program helped
students develop coding skills, build community, andcreate projects that solve real-world problems. In
addition, we hosted 60 high school students for a
two-week, virtual game design experience insummer 2023. The program covered thefundamentals of UX design, rapid prototyping, andplaytesting and introduced students to tech career
pathways through panels and mentoring sessions
with Electronic Arts leaders and volunteers. As aresult, over 90% of the cohort reported greaterawareness of computer science careers andinterest in pursuing a career in the games industry.

Impact Report 2024

Electronic Arts support for the Digital
Schoolhouse programme has enabled us
to create exciting new opportunities using
the power of play to reach more children
than ever before. Through our partnershipwe have been able to inspire and engage
children and educators from all backgroundswith technology and STEAM education using
the power of video games. Together we areshifting the landscape on how effective
careers education and inspirational creative
computing can be delivered to schools
across the UK.”
Shahneila Saeed
Director, Digital Schoolhouse and Head of Education, Ukie

We co-created afree, interactive modulewith EVERFI to help
middle school students build core STEAM skills
and explore careers. Students learn the gamedesign process, reinforcing real-world
application of key skills like problem-solving andworking as a team to transform ideas. In FY24,
our investment with EVERFI reached over 7,600
students across more than 130 schools in the
United States and United Kingdom.

John Madden Legacy Commitment
to Education
We honored the legacy of John Madden with a 5-year
commitment to support STEAM education among
underrepresented youth. In FY24, the second year of
grantmaking, our investments supported some of the leading
STEAM education organizations in the United States, including
College Track, Girls Who Code, Mission Bit, and StreetCode
Academy. We’re proud to support organizations that arecommitted to equipping students confronting systemic
barriers with the tech skills, mentoring, and development
support needed to succeed in college and beyond. In the2023-24 academic year, the EA Madden Scholarship Program
enabled 24 students at Historically Black Colleges andUniversities with financial support, mentoring, career readinesssupport, and a unique experience at our Orlando, Florida studio.

We partnered with Arts Umbrellaon the EA Teen Animation Scholarship,a program for students to learn themethods, techniques, and technologies usedin animation and connect with experienced
industry professionals. Guest Electronic Arts
lecturers shared their knowledge and provided
project mentorship. As a result of theirexperience, participants developed a strong
portfolio project to propel them forpostsecondary opportunities.

Through creative
computingworkshops, freeresources and innovative activities, oursupport of Ukie’s Digital Schoolhouse programwith school age children across the UK helps
translate students’ passion for games into
practical opportunities, bridging the gap
between education and the video games
industry. In FY24, we expanded the Festival ofPlay summer events to bring learners closer tothe tech used to make video games and inspire
their interest in STEAM subjects.

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Creating Impact In and
Beyond the Game

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

FC FUTURES: Changing Lives Through Football

We connect players, fans, and employees tobuild support for important causes.
These are some examples of how we’re using our games
to help create a world where everyone can play and thrive.
•

Employee-led teams at our Maxis, MOTIVE, andCapital Games Studios raised about $120,000
through Extra Life charity streams for Children’s
Miracle Network. We’re proud that our Maxis Studiois now one of the top fundraising team in the San
Francisco Bay Area.

•

We donated the value of prizes from a key Apex
Legends event to The Trevor Project to support
LGBTQ+ young people.

•

Launched on World AIDS Day, EA SPORTS FC Mobile
partnered with Apple and (RED) for the Games for(RED) campaign with proceeds of the (RED) Value
Pack donated to the Global Fund to fight AIDS andto help fund critical health programs.

Women Empowerment in Sports
In celebration of Super Bowl LVIII, EA SPORTS Madden
and our partners hosted the second annual Field the
Future event in Las Vegas. Over 400 students andguests participated in activities, including attendingan all-female panel of leaders addressing women
empowerment in football and gaming, and hands-on
training with professional coaches and athletes at the
EA SPORTS Madden Combine. The charity livestream
portion of the event, received more than 10,000 views,
and rallied the gaming community to celebrate girls andwomen in football.

Impact Report 2024

In 2023, we launched EA SPORTS FC
FUTURES, our initiative to meaningfully invest
in community-level football on a global scalewith the purpose of growing the game forall. And in its first year, we’ve opened accessto more than 170,000 people across six
continents through product innovation,community investment, and partner initiatives
across the foundations of football.
Together with our partners, we’re investing in theworld’s game and creating pathways of access, fromthe ground-up.
FC FUTURES isn’t just about changing the game — it’s
about changing thousands of lives through football,inspiring youth, and uniting fans around the globe
with the power of the world’s game.

Pitches: Supported thecreation and refurbishmentof 11 pitches globally, fromSouth London to Sydney,with more in the pipeline.
Practices: Developed andpublished a library of sevenfree-to-access practices,in partnership with UEFA, as
resources for young players
and coaches to utilize intraining. These FC FUTURES
ACADEMY practices are
currently being integrated
into 54 National Football
Associations and their Coach
Education Programmes.

Playing Equipment:
Provided over 12,000
footballs to grassroots clubs,coaches and children as well
as further items including
boots, cones, bibs and more.
Partnerships: Partneredwith organizations, brands
and charities including UEFA
Grassroots, the Premier
League, LA LIGA and
UNICEF, to deliver programswith a long-lasting impact.

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EA Gives Back
Everyone at Electronic Arts has the power to makea difference in the communities where we live, work,and play.
Our programs enable employees to volunteer in person andvirtually, access matching gifts to bolster their personal giving,and support our network of charity and impact organization
partners. We encourage everyone – across studios, business
units and ERGs – to design and implement inclusive andaccessible activations with our impact partners and provide
meaningful opportunities to connect with their teams. We’re
proud that our employees champion our purpose, connect withplayers and fans, and actively serve their communities.
We empower our people to use their skills, time, and voices to
pay it forward for the causes that matter most to them. For
example, we annually provide each employee with:•

8 hours of paid Volunteer Time Off per employee•

Up to $2,000 of volunteer rewards for tracked time
to donate•

Up to $5,000 of Electronic Arts’s matching gift donations
and 2:1 matching during special campaigns

Accessible Gaming

Season of Giving

Career Advice for Students

In honor of National Disability
Employment Awareness Month, ourFull Circle Studio hosted an assistive
gaming device build-a-thon with
the Neil Squire Society. Volunteers
assembled custom joystick toppers,
devices that enable a more accessible
gaming experience for people withdisabilities. The event was especiallymeaningful because it marked the
10,000th assistive technology device
built by Neil Squire Society’s Makers
Making Change program.

During our global holiday campaign,
1,500 employees across 31 of our
locations leveled up for more than
1,400 organizations around theworld. From toy drives and games forcharities to serving meals, supporting
students, and packing kits of essential
items for families, we contributed over
2,500 volunteer hours and over $2.6M
from employee giving and Electronic
Arts matching donations back into
the community.

Our employees are offering theirexpertise to fill a critical “guidance gap”
and support the next generation ofleaders in STEAM and beyond. In
December 2023, we launched a newpartnership with CareerVillage to help
provide broader access to college andcareer readiness. We’re excited that in
the first four months since the launch,personalized career advice shared byElectronic Arts volunteers received over
40,000 views from learners worldwide
on the CareerVillage.org platform.

Employees make a positive impact through volunteering and giving

110+%

$1.7M

233

$2.7M

year-over-year increase in employee
volunteering participation rate

employee giving, a 22% year-over-yearincrease

employee give-back activations
across 38 of our locations worldwide

donated by Electronic Arts throughour Matching Gift & Volunteer
Rewards Program

Impact Report 2024

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Environmental Sustainability

Privacy and Security

GovernanceAppendices04

Environmental
Sustainability

We are committed to addressing our climatechange impact to safeguard the planet andpreserve a world where everyone can play.

Impact Report 2024

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Environmental Sustainability

Privacy and Security

GovernanceAppendices

Operating Sustainably
Progress on Our Climate Commitments
We are pleased to share progress toward our goal to be 100% carbon neutral by 2027 and progress on our net zero commitment.
Net Zero~80%

Our sustainability strategy is informed by our internal risk
assessment processes and our stakeholder expectations.
Each of these considerations has led us to prioritize climatechange with a focus on:

150k

FY23

Carbon Neutral
by 2027~60%

Priorities

12

Managing our climate change impact andsetting emissions targets

FY24

mt CO2e

We integrate environmental sustainability across ouroperations to do our part to mitigate climate change andconserve natural resources. Across our global footprint, we
are working to use energy and water more efficiently, leveragerenewable resources and mitigate what we cannot eliminate.
We are also working to scale engagement with our supply chain
to facilitate progress towards our long-term goals.

100k

50k

0

~20%

FY23
Scope 1

FY24
Scope 2

Scope 3

Measuring and reporting our progress

Highlights

1
2
3

100%

93%

~7%

Scope 3

carbon neutral for our North Americanand European operations1

renewable electricity attributableto our operations, increasing by
17% year-over-year2

decrease year-over-year incarbon emissions3

inventory expanded to measure all
upstream categories

Inclusive of facilities over which we have operational control, our Scope 1 and 2 emissions.
Inclusive of direct procurement and energy attribute certificates that follow regional guidelines and best practices.
Inclusive of Scope 1, Scope 2, and upstream Scope 3 emissions.

Impact Report 2024

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Positive PlaySocial Impact

Environmental Sustainability

Sustainability Governance

Climate Risk

We maintain a robust governance structure to guideand execute our sustainability initiatives. Our EVP of
Global Affairs and Chief Legal Officer (CLO) serves as
the executive-level lead for environmental sustainability.
Day-to-day management of our sustainability efforts is led
by the Sustainability Team, who reports to the CLO. Executionof our sustainability initiatives requires support from acrossour business. The Sustainability Team partners with crossfunctional business leaders, including from our Workplaces,
Technology, Strategic Sourcing, and Finance Teams, to drive
progress against our goals, identify and implement efficiency
improvements, and build processes to comply with regulatory
requirements.

We completed a focused climate risk and opportunities
assessment with independent third-party experts in FY23.
While we have not identified a climate-related risk that we
believe to be material to our financial statements, we areinvesting in resources and mechanisms that allow us to identify
whether any risks and opportunities are accelerating andimprove our emissions measurement. We maintain processes tomanage the key climate-related risks that we identified.

Our Nominating and Governance Committee (NGC) ultimately
oversees our programs, disclosures, and engagements related
to sustainability. Our CLO and Sustainability Team review ourstrategy and process, key market and regulatory developments
and stakeholder feedback with the NGC.

In addition to our focused assessment, potential risks fromclimate change are included in our annual Enterprise Risk
Management (ERM) process, which is managed by our Internal
Audit team. Any material risks from the ERM are reported to
the Audit Committee. To date, no significant risks related toclimate change have been identified through our ERM process.

Impact Report 2024

For more information, please see our TCFD report on
climate-related business risks and opportunities, which isaligned to the framework of the former Task Force on ClimateRelated Financial Disclosure.

Privacy and Security

GovernanceAppendices

Key Climate-Related Risks
Physical Risks•

Weather-related events including natural disasters
such as hurricanes, flooding, and wildfires•

Chronic weather-related stressors including heatwaves,drought and sea level riseTransition Risks•

Reputational risk from increasing stakeholder expectationsof how we address climate change•

Cost of compliance with evolving
climate-related regulations•

Rising cost of energy•

Cost of market mechanisms used to achieve
our climate commitments

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Environmental Sustainability

Privacy and Security

GovernanceAppendicesManaging Climate Change Impact
Addressing the effects of climate change is a global challengethat requires wide-scale collaboration. Our progress reflects
our commitment to this collaborative effort. At ElectronicArts, we’re focused on the emissions that we can control andcontinue to prioritize renewable energy and identifying carbon
reduction opportunities while addressing residual emissions
through credible carbon removal offsets.
We believe that for Electronic Arts and other organizations
around the globe to progress toward net zero, the global
supply of renewable energy and greenhouse gas mitigation
technologies must improve. We believe this necessitates
more cooperation and governmental policy and support.
We continue to collaborate with business partners, industry
experts, regulators, and renewable energy developers, as wellas support greenhouse gas (GHG) removal technologies with
our investments.

Investing in Renewable Electricity
Electronic Arts actively invests in renewable electricity topower our operations. Our Redwood Shores headquarters
is now powered by renewable electricity and in FY24, we
increased the coverage of renewable electricity across ourglobal footprint to 93%. Over 30% of our facilities directly
leverage some renewable power, including on-site solar andgeothermal power.
In FY24, we purchased energy attribute certificates (EACs)
in North America and Europe to support progress towards
our goals. We are exploring additive projects that will help toincrease the global supply of renewable electricity that might
not exist without our support.
Location

Quantity EACs

Type

USA
MexicoSpain
PolandUK

50,00030
5,000
11,000
1,687

Green-eiREC
AIB GOGO
REGOImpact Report 2024

Driving Energy Efficiency

Addressing Residual Carbon Emissions

We seek cost-effective opportunities to optimize energy use
across our operations, including our offices and data centers.
This includes implementing measures like upgraded HVAC
systems with variable drives, LED and smart sensors for internaland external lighting, voltage harmonizers, energy savings
insulation and new boilers to reduce natural gas consumption in
our owned offices. We also include environmental performancein the selection criteria for new offices and data centers,
including an emphasis on buildings that maintain green building
certifications, such as LEED and BREEAM.

While we make progress against our longer-term initiatives
and scale our efficiency investments, we leverage high-quality
carbon removal offset projects to address residual
operational emissions. In FY24, we continued to support two
verified projects aligned with net zero offsetting guidelines(see Page 47 for additional detail on carbon offsets).

Our data center strategy plays a key role in our energy
strategy. By transitioning to cloud-based data centers,
we benefit from distributed computing that reduces ourphysical footprint, increases energy efficiency, enables more
opportunities for renewable energy sources, and reduces
the risk created by extreme weather events. We prioritize
cloud and data center partners with climate commitments,
renewable energy procurement strategies and sustainablecooling practices.

Location

Quantity

Type

China

3,000 mt

Afforestation

Brazil400 mtBiochar

We expect to continue to explore decarbonization strategies
and support high-quality projects that promote thedevelopment of GHG removal technologies andlong-term carbon storage in FY25.

Energy Efficiency of Our GamesWe are excited to find ways for our players to engage with
our games and experiences in more energy efficient ways. In
FY24, we launched an innovative approach to regular game
updates that uses the knowledge of the existing installed
games to optimize certain patches we push to players. Ourinnovative approach and technology reduces the patch size by
as much as 80%, which means it takes less time to download
and players get back into the game more quickly by using fewer
megawatt hours. All games on the EA App are now using thissolution, which includes over two million downloads to date.

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GovernanceAppendicesMeasuring and Reporting Our Progress
We are committed to the measurement and management ofcarbon emissions associated with our business. We continue
to invest in our data collection processes to enhance theaccuracy and completeness of our emissions inventory
and prepare for climate disclosure regulations in relevant
jurisdictions. These investments allowed us to measure andreport all upstream Scope 3 categories in FY24.
Scope1FY24

Carbon Neutral
The global reach of our operations and business leads us to invest in renewable energy projects worldwide. The below map
represents the location of these worldwide projects that support progress against our carbon neutral commitment. Our Scope
1 and 2 emissions are primarily driven by the energy demands in our real estate portfolio and our co-located data centers. We’re
proud to implement and support projects around the globe – both at our facilities and in partnership with third parties — to mitigate
our climate change impact.

FY23
mt CO2e

Scope 1

3,397

3,875

Scope 2 (Market)

3,868

6,735

Scope 2 (Location)

19,252

19,570Total Operational Emissions2(Scope 1 + 2)

7,265

10,610

Neutralization
Adjustment3

3,280

3,000

Net Residual Operational
Emissions4

3,985

7,610

Scope 3 (Upstream)

134,678

142,9725

1

Our methodology follows the World Resources Institute Greenhouse Gas
Protocol accounting framework for calculating emissions.

2

Under the operational control approach, we account for 100% of theemissions associated with operations over which Electronic Arts has control.
Our Total Operational Emissions include market-mechanisms used toaddress Scope 2 emissions, such as EACs.

3

Represents reductions due to carbon offsets used to address residual
emissions not addressed through renewable energy.

4

Emissions remaining after we account for both the purchase of EACs andcarbon offsets. We use this number to measure our progress towards ourcarbon neutral goal.

5

Adjusted to account for categories not measured or reported in FY23.

Impact Report 2024

0%

Carbon Neutral Progress

100%

EACs

On-Site Solar

Offsets
31

Introduction

A Letter from Our CEO

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendicesManaging our Supply Chain Emissions
Supply Chain Management

Our investments allowed us to report all upstream Scope 3 categories for FY24.

Scope 2

Scope 3

2.7%

94.9%

Scope 1

2.4%
Newly
ReportedNew

3.1 Purchased
Goods and Services

56.1%

3.8 Upstream
Leased Assets<0.1%

3.7 Employee
Commuting andWork From Home

5.9%

Newly
Reported

Impact Report 2024

0.3%

3.4 Upstream
Transportation
and Distribution

4.3%

11%

17%

141,940

Supplier
Emissionsby Category

1Marketing

31%

Cloud andData Center

mt CO2e19%19.9%
3.5 Operational
Waste

Other

IT

3.6 Business Travel

Newly
Reported

The majority of our Scope 3 emissions come from suppliers
that the Greenhouse Gas Protocol defines as “Purchased
Goods and Services” and “Capital Expenditures”. As related
to our business, these supplier-related emissions are primarily
derived from marketing partners, cloud and data center
providers, game development, and IT activities and suppliers.

Game
Dev/Software

22%
3.2 Capital Expenses

2.3%

3.3 Fuel and Energy
Related-Activities

6.1%

1

Inclusive of suppliers in 3.1 Purchased Goods and Services and3.2 Capital Expenses.

Engaging our suppliers is critical to achieving our long-termclimate goals, and in FY24, we began efforts to engage certain
key suppliers with respect to their climate commitments andemissions. Approximately 40% of our suppliers, by spend, havecommitted to net zero or comparable targets. Where feasible,
we partner with suppliers who use renewable energy in theiroperations and continue to require that certain data center
providers procure renewable energy.

32

A Letter from Our CEO

Introduction

Our People & Culture

Conserving Water and Managing Waste
We strive for responsible management of resources by working
to conserve water and reduce waste across our facilities.
We continue to implement sustainable practices in our offices
and data centers when possible.

Positive PlaySocial Impact

Environmental Sustainability

Indoor Green Spaces

Water
Our facilities around the world use water conservation
methods such as xeriscaping, recycled water for irrigation, turf
installations, rain gardens and low flow toilets. For example,
our Southam office added manual water saving controls to
restrooms in FY24 to reduce water waste.

Environmental Compliance
We comply with all environmental laws and regulations in
the regions in which we operate related to water quality andquantity permits and standards and regulations that apply to
our facilities. We haven’t had any significant environmental
controversies resulting from our operations and haven’t
incurred any environmental fines, penalties or levies.

Impact Report 2024

GovernanceAppendices

Engaging Our Employees in Sustainability
Our Global Green Team fosters belonging and community
around a common interest in sustainability, and in FY24 grew toover 1,000 members. Participants around the world help drive
both internal and community-based environmental actions
targeted at educating and driving a sustainable future for
employees, players and our communities.
In FY24, the Green Team contributed more than 2,600 hours
to cleaning beaches, restoring habitats, protecting biodiverse
areas, hosting sustainability events and conducting e-waste
drives in the communities in which we live and play.

Waste
Our end-of-life IT policy prioritizes donation and recycling of
hardware whenever possible. In FY24, our donation efforts
included providing computers to a children’s hospital in
Romania to create a game room for hospitalized children andupgrade PCs in doctor’s offices; and the donation of vintage
packaged games to the National Videogame Museum inAustin, TX that the museum used to create art displays about
the history of video games and preserve physical copies ofour games. Decommissioned hardware is mined for minerals,
hazardous materials and reusable components before disposal
in an environmentally responsible manner. In FY24, more than
37,000 pounds of hardware was repurposed or recycled.

Privacy and Security

Invasive Plants vs. Frosties
Green spaces in our offices located in Hyderabad, India(pictured above), Kirkland, Washington, and Madrid, Spain(pictured below), improve air quality and create a welcoming
environment for employees. The design of our new Hyderabad
office goes further by bringing nature indoors with plant walls
across all five levels.

Frostbite Studios team members developed an ongoing event
series designed to educate and promote local ecology at
our Burnaby, British Columbia office. By working to remove
invasive plants and support native flora at the Discovery Place
Conservation Area, a natural space adjacent to our campus,
they are helping to preserve local wildlife and provide a green
space for recreation and education. In addition to work in
the field, employees were able to participate in globally livestreamed educational presentations in partnership with theInvasive Species Council of Metro Vancouver.

Invasive Plants vs. Frosties is us really living
our commitment to sustainability and green
initiatives. It’s about taking care of theplanet and environment through education,awareness, and action. And we work for acompany where things like this are possible.”
Heather Nightingale
Production Coordinator

33

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices05

Privacy andSecurity

We build strong privacy and security practices into
our products, services and culture to foster strong
relationships with our players and employees.

Impact Report 2024

34

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Privacy
Electronic Arts embeds Privacy-by-Design in ourpolicies, processes and operations.
Following globally recognized privacy tenets and bestpractices, we contemplate privacy throughout the lifecycleof our games, services, events and initiatives. The Global
Privacy Program is under the oversight of our Chief Privacy
Officer, who leads a cross-functional team in the review ofall games, systems, or initiatives that process player or
employee personal information.
Our players are increasingly conscious of how they want
their data used and global regulations are becoming moreprescriptive. In this environment, we work to create playerfirst privacy practices that identify potential risks andaddress potential concerns over the processing of personal
information. Our Privacy Policy seeks to provide transparency
regarding our data practices, and we look for ways to provide
our players with controls over how their data is used. As always,
we stand committed to our Global Privacy Principles, which
follow internationally accepted best practices for processing
personal information.
We know that privacy and security are interconnected. We
don’t design functionalities or “back doors” into products orservices that would allow entities, including governments,
to circumvent security features or otherwise compromise
the security of our products and services in ways that could

Impact Report 2024

infringe on individual privacy rights. And the constant vigilanceand safeguards enabled by our Security Team help protect
against bad actors that attempt to access, use, destroy ormake public personal information. We continue to invest in
tools to detect suspicious activity in accounts, increase usageof two-factor authentication by players, and prevent massaccount creation by disruptive players.
We go beyond internal security efforts and work with external
researchers to identify and fix potential issues in our products.
For example, we validate the information received throughthe Coordinated Vulnerability Disclosure (CVD) program toshare relevant information among internal Electronic Arts
stakeholders.
Our Chief Privacy Officer and Chief Information Security
Officer coordinate our efforts and provide quarterly updates
to our Audit Committee. The full Board has ultimate oversightof risks associated with privacy and security and receives
updates at least annually on these risks andmitigation strategies.

Privacy-by-Design
Privacy by design means that the protection of individual
privacy rights are considered throughout the development
cycle and integrated into our product and service designs
by default. It is a practice that’s embedded in our policies,
processes, and operations.

35

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Global Privacy Principles

IT Security Management

Approach to Generative AI

Transparency: We explain how we collect, use,or share personal information.

Our in-depth security management system (SMS) is designed
to protect, detect and respond to security threats toElectronic Arts, our players and employees. We take a riskbased approach to addressing security threats that includes
control layers across all aspects of our games, services andinfrastructure. Our SMS is based on standardized security
frameworks from recognized organizations such as theInternational Standards Organization, the National Instituteof Standards and Technology, and the Center for Internet
Security. We partner annually with an independent third party
to assess the maturity of our practices and we create a heat
map to help us prioritize our efforts and focus on our mostsignificant risks. These maturity assessments and heat maps
are reviewed with our Audit Committee.

We believe that Generative AI will accelerate how players
experience the worlds and communities in, around, andbeyond our games. In the near term, we believe that AI will
create efficiencies for our development teams, growing theircapabilities to deliver more and better content experiences
to a growing global audience. We’re incorporating AI when it
can make us more efficient and to empower our developers
working to deliver high quality games. We’ve already seen ourdevelopment processes positively impacted by the advances ingenerative AI. For example, using generative AI, machine learningand large datasets, our EA SPORTS teams can now render astadium in detail in six weeks vs. six months – bringing moreauthentic stadium environments into our experiences. And in our
College Football game, we created more than 11,000 athlete
likenesses in less than three months, leveraging the tools that
we created.

Notice, Consent, and Choice: We notify players andemployees of our data practices, offer choices, and gain
consent on personal data use.
Data Privacy Rights: We provide players and employees
the right to access, update, correct, and request deletion of
personal information.
Security and Integrity: We implement reasonable safeguards
to protect personal information and information integrity.
Accountability and Enforcement: We provide reasonableways to resolve complaints.
Data Minimization and Purpose Limitation: We strive to limit
use of personal information to what’s relevant or necessary.
Read more on our Privacy Policy
We also maintain controls to mitigate risks with partners
that have access to personal information of our players
or employees. For example, our Security Team performs a
Security Risk Assessment on the processes and proceduresof third parties that have access to player or employee
personal information. Security risks are remediated, formally
documented, and in some cases the business relationshipmay be ended or not pursued. We also maintain contractual
arrangements with third-party data processors that address
measures designed to protect our assets and data.

Impact Report 2024

Our Chief Information Security Officer oversees our security
practices and procedures.
Our efforts include:•

Internal and external security risk assessments•

Adherence to a structured development lifecycle thatincorporates security concerns•

Expert teams that continually test our defenses•

Technical controls designed to monitor and enforce compliancewith security protocols

In the medium term, we believe that generative AI tools can help
us accelerate and expand how we make games and experiences.
We believe that we can reach more players as a result of
more authentic content, culturalization and more immersive
experiences. And longer term, we anticipate that we have theopportunity to deliver these tools to our player base in a waythat delivers the next generation of user-generated content.
We are committed to moving forward responsibly and in
the best interests of our players, employees and otherstakeholders, contemplating the societal issues potentiallyassociated with generative AI.

36

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Embedding Data Security

Physical Security and Business Resilience

We have an extensive network of guidelines and playbooks tofacilitate adherence to relevant security protocols throughout
our operations. Examples of these include:

Our physical security and business resilience practices support
the safety, security and business continuity initiatives byidentifying, mitigating and responding to non-IT incidents.
We maintain a 24x7 security operations center that monitors
global events and responds in support of critical business
functions. Several of our processes are maintained withreference to international standards. For example, our business
continuity program refers to practices included in International
Standards Organization (ISO) standards; our incident
management process is based on the ICS (Incident Command
System) standard; and our asset and personnel protection
programs are managed with reference to the ASIS International
physical security framework.

•

Global Information Security Policy: defines information
security practices and procedures aimed at protecting criticalinformation and assets.

•

Personal Information Guide: provides employees withguidelines when they are handling personal information ofplayers, employees or partners and on what processes theyneed to follow with that information.

•

Confidential Information Guidelines: defines categories
of confidential information and provide guidelines on how tohandle it.

Privacy and Security

GovernanceAppendices

All Electronic Arts employees as well as third-party contractors
with access to sensitive information are required to complete
mandatory annual security training. These trainings raiseawareness of security practices and empower employees toprotect information assets and infrastructure.

Impact Report 2024

37

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

06

GovernanceStrong governance practices are central to the way
we do business. They’re foundational to our ability
to execute our business strategy and advance key
impact initiatives.

Environmental Sustainability

Privacy and Security

GovernanceAppendicesA Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Board of Directors

Board Oversight

We believe that complementary and diverse perspectives
created through business experience, tenure, gender,
ethnicity, culture and other factors contribute to the Board’s
effectiveness as a whole and drive stockholder value. The
Board routinely assesses its composition and, when assessing
potential new directors, considers the skills, background andexperience of each candidate to evaluate their ability tocontribute diverse perspectives to the Board and oversee
our long-term strategy. The Board is committed to seeking
highly qualified women and individuals from underrepresented
communities to include in the pool of potential new directors.

The Board of Directors oversees ESG matters directly and through its committees, informed by reports from our management teamthat are designed to provide visibility into our programs and practices. For more information on Board oversight of financial matters,
please see our 2024 Proxy Statement.

Our directors bring unique perspectives and skills to support
our business strategy, including financial expertise andexperience in risk management, sports and entertainment,
consumer businesses, digital commerce, corporate governanceand ESG.

ESG-Related Risks

Overall ESG Performance

Privacy and Cybersecurity••

The Board of Directors has ultimate risk management
oversight of privacy and cybersecurity.

•

The Audit Committee receives quarterly updates andreviews key priorities, industry events, key risks andsteps taken to mitigate them.

•

The Nominating and Governance Committee reviews
topics such as our overall ESG performance, disclosuresand investor engagement at least twice annually andsurfaces our progress to the Board. These updates
include a review of market developments, frameworks,
and stakeholder expectations.

The Audit Committee oversees our annual enterprise risk
management process which identifies significant risks toour business, including ESG risks.

Our People
Ethnically Diverse

38%

•

•

The Nominating and Governance Committee also reviews
our people and culture initiatives at least twice annually,
focusing on our engagement metrics, representation,
retention, and inclusive and equitable practices.

•

At least annually, the Compensation Committee reviews
our commitments to pay equity.

Board Composition

63%

The Board reviews material human capital management
programs, practices and strategies at least twice annually— including organizational health.

Generative AI•

The Board of Directors regularly oversees our use ofgenerative AI within the context of larger updates on our
strategy and development processes.

Social Impact•

The Nominating and Governance Committee reviews ourSocial Impact efforts at least annually.

Environmental Sustainability•

The Nominating and Governance Committee oversees
our environmental sustainability efforts and progress atleast annually.

Political Activities•

The Nominating and Governance Committee oversees
how we interact with the political process.

Women
Underrepresented

Impact Report 2024

38%

39

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Stakeholder Engagement
We engage our stakeholders to inform our ESG priorities. We maintain robust channels to engage our key stakeholders year-round through feedback mechanisms designed to help us understand theissues that matter most to them. In FY24, we directly engaged with ~50% of our stockholder base on ESG matters.

Investors

Employees

Players

Government

Communities

We engage inpolicy discussions
and politicalprocesses thatmatter to ourbusiness andcustomers

We partner with
nonprofits andother charitableorganizations tomake a difference

Key Stakeholders
We act withtransparency
and listen to
our stockholders

Our employees’
voices actively
help shape ourcultureWe seek tocreate worlds andexperiences where
everyone can be
welcome, safe
and included

Examples of Engagement Methods
One-on-one calls
and meetings,
conferences, andevent participation

Impact Report 2024

Twice-annual
engagement
surveys, quarterly
town halls with theexecutive team,
ERG participation
and regularmanager 1:1s

Consumer research Trade associationand surveys, social memberships,
media interactions, advocacy efforts
events, ourworldwide fancare teamSocial Impact
partnerships,
campaigns,
employee giving
and volunteering40

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

Ethics and Compliance
We are committed to following applicable laws and regulationsin the countries in which we do business. Our Chief Legal
Officer oversees our compliance programs.

Code of Conduct
Our Global Code of Conduct guides us in our daily interactions
with each other, our players, our business partners and otherthird parties. The Global Code of Conduct (the Code) applies
to everyone who works at Electronic Arts, at every level, in
every location around the world. Our Board of Directors mustalso follow the Code. Those who work on our behalf, including
contractors, are expected to uphold our high standards andfollow the Code when conducting business with, or on behalf ofElectronic Arts.
New hires are expected to review the Code prior to beginning
employment, and all employees must acknowledge that they’ve
followed and will continue to follow it annually. Employees
complete training on the Code every two years.

Selected Key Policies

Conflict of Interest

Building from our Global Code of Conduct, we maintain a setof policies that guide employees to act ethically and withintegrity. This policy structure facilitates our foundational
governance efforts.

We strive to avoid actual conflicts of interest and theappearance of a conflict, so that personal interests do notinterfere with obligations to be loyal to Electronic Arts and act
in its best interests. This policy offers guidance in managing
actual and potential conflicts of interest, such as outside
work projects, meals, entertainment and gifts. Employees are
required to disclose potential or actual conflicts of interest in
our Global Conflict of Interest Online Tool, which is monitoredby our Legal team.

Respectful Workplace
We seek to provide a workplace culture that promotes
dignity and respect and an environment free of bullying,harassment and discrimination. All employees must complete
regular training with respect to our principles for maintaining
a respectful workplace. Employees and third parties areencouraged to raise concerns about ethics or policy violations
through our Raise a Concern program.

Human Rights

Antitrust and Competition
Playing fairly includes competing fairly. We compete vigorouslywith fairness and integrity. We follow antitrust and competition
laws in all our business dealings around the world which
preserve the free-market system.

We’re committed to promoting and protecting human rights at
Electronic Arts and throughout our value chain, including:•Non-Discrimination and Harassment•

Environment, Health and Safety•

Prevention of Human Trafficking and Forced Labor•

Occupational Health and Safety•

Fair Wage and Working Hours

Our Global Human Rights Statement applies wherever we
do business, and aligns with many of the common principles
reflected in the United Nations Global Compact and the Universal
Declaration of Human Rights and applies wherever we do business.

Impact Report 2024

41

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Anti-Corruption and Anti-Bribery

Ethical Marketing

We conduct business with integrity and set standards for our
employees to follow the anti-bribery and anti-corruption laws
everywhere we do business. We do not give or accept anythingof value to obtain preferential treatment or to influence anofficial action. Our practices and procedures are designed topromote compliance with all applicable anti-corruption laws
and regulations where we operate, including the US Foreign
Corrupt Practices Act and the UK Bribery Act.

We’re committed to marketing that’s truthful, accurate anddoesn’t mislead consumers. We clearly label our advertisingand require that third-party partners, such as social media
influencers and influential game streamers, label theircontent to identify partnerships with Electronic Arts. We areresponsible stewards of player data in adherence with our
Global Privacy Principles.

All Vice Presidents and above are required to complete
online anti-corruption training. Other select employees mustcomplete this training based on the nature of their interactions
with third parties, their roles, or the seniority of their positions.
Employees in jurisdictions with a heightened risk of corruption
may also receive training.

Political Advocacy

Violations of our Anti-Corruption Policy can be reported throughthe Electronic Arts Reporting Line or our Raise a Concern
program or through other internal employee reporting
mechanisms. Subject matter experts also engage as neededwith employees on potential corruption-related matters.
We may require a written questionnaire or due diligence review
prior to starting or renewing a business relationship abovecertain monetary thresholds with individuals or businesses
in countries that pose a heightened risk of corruption, as
determined by the Corruption Perceptions Index. On acase-by-case basis, we also perform due diligence and/or
require written questionnaires before starting or renewing abusiness relationship below our internal thresholds or inlower-risk jurisdictions.

Impact Report 2024

Privacy and Security

GovernanceAppendicesElectronic Arts strives to help policymakers understand our
products and business. We engage in policy discussions andpolitical processes when they matter to our business andcustomers. We don’t make direct political contributions to
individual candidates, parties, committees, or IRS Section
527 entities or engage in activities intended to influence
the outcome of campaigns or ballot measures. Our Political
Activities Statement details more about our engagement in
the political process.

Supplier Diversity
Our commitment to inclusivity extends to our supply chain.
As part of our commitment, we aim to attract proposals
from minority-owned businesses at the beginning of our RFP
processes. We strive to surface a wide range of potential
partners to our decision-makers, so they can consider supplierswith a diversity of backgrounds and experiences. Spending
with minority-owned businesses increased by more than 10%
year-over-year.

42

A Letter from Our CEO

Introduction

Our People & Culture

Positive Play07

Appendices
44

SASB Index

47

FY24 Supplemental Sustainability Data

48

United Nations Sustainable Development Goals

49

About this ReportSocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendicesA Letter from Our CEO

Introduction

Our People & Culture

Positive Play

Environmental Sustainability

Social Impact

Privacy and Security

GovernanceAppendices

Software and IT Services: Sustainability Accounting Standard
Topic

Accounting Metric

Category

Unit Of Measure

CodeElectronic Arts Data Response

Reference

Environmental
Footprint ofHardware
Infrastructure

1. Total energy consumed
2. Percentage grid electricity
3. Percentage renewable

Quantitative

Gigajoules (GJ),
Percentage (%)

TC-SI-130a.1

1. 349,126 GJ, which represents 100% of our offices andScope 2 data centers.
2. 84% of the energy used in our offices and Scope 2
data centers is grid purchased.
3. 78% of the energy used in our offices and Scope
2 data centers is renewable. Many of our Scope 3
data center partners currently include renewables intheir energy use portfolio and have achieved or set a
carbon neutral goal.

Supplemental
Sustainability Data on
page 47

1. Total water withdrawn
2. Total water consumed,
percentage of eachin regions with high orextremely high baselinewater stress

QuantitativeThousand Cubic
Meters (TCM),
Percentage (%)

C-SI-130a.2

1. 215.54 TCM
2. Electronic Arts consumes 47.75 TCM of waterin high or extremely high water stress areas,
which is approximately 22% of our total global
water consumption. Regionally, this consists ofapproximately 17% of North America’s consumption(23.73 TCM), approximately 21% of Europe’s
consumption (12.79 TCM), and approximately 67% of
consumption in the Asia-Pacific region (11.23 TCM).

Supplemental
Sustainability Data on
page 47

Discussion of theintegration of environmental
considerations into strategicplanning for data center
needs

Discussion andAnalysis

N/A

TC-SI-130a.3

Please see the Environmental Sustainability section of
our Impact Report.

Data Center Strategy
on page 30

Impact Report 2024

TCFD Report44

A Letter from Our CEO

Introduction

Our People & Culture

Positive Play

Environmental Sustainability

Social Impact

Privacy and Security

GovernanceAppendices

Topic

Accounting Metric

Category

Unit Of Measure

CodeElectronic Arts Data Response

Reference

Data Privacy
and Freedom ofExpression

Description of policies
and practices relating tobehavioral advertising anduser privacy

Discussion andAnalysis

N/A

TC-SI-220a.1

Please see our Privacy and Cookie Policy and theGovernance section of our Impact Report.

Ethical Marketing on
page 42

Number of users whose
information is used forsecondary purposes

Quantitative

Number

TC-SI-220a.2

Our Privacy and Cookie Policy details our specificstandards and actions.

Privacy and Cookie
PolicyTotal amount of monetarylosses as a result of legal
proceedings associated withuser privacy

Quantitative

ReportingCurrency

TC-SI-220a.3

Please see our SEC filings for any material legal
proceedings.

Annual Report 10-K

1. Number of law enforcement
requests for user
information
2. Number of users whose
information was requested
3. Percentage resulting in
disclosure

Quantitative

Number,
Percentage (%)

TC-SI-220a.4

In the ordinary course of our business, we receive
an immaterial number of law enforcement requests
which we process, and respond to, with reference topre-established guidelines, and in compliance with law.
In FY24, we received requests with respect to fewer than
100 accounts. Our guidelines led us to respond to fewer
than one-quarter of these requests.

Privacy and Cookie
PolicyList of countries where coreproducts or services are
subject to governmentrequired monitoring, blocking,content filtering, or censoring

Discussion andAnalysis

N/A

TC-SI-220a.5

Core products and services that we offer directly
to players are not subject to government-required
monitoring, blocking, content-filtering or censoringin any country, except that in the ordinary course ofbusiness we comply with laws related to online safetythat require us to remove unlawful or harmful conduct.

Annual Report 10-K

1. Number of data breaches
2. Percentage involving
personally identifiable
information (PII)
3. Number of users affected

Quantitative

Number,
Percentage (%)

TC-SI-230a.1

Please see the Privacy and Security section of our
Impact Report. Please also see the “Cybersecurity”
section of our 10-K, filed with the SEC.

Annual Report 10-K

Data Security

Impact Report 2024

Privacy and Cookie
Policy45

A Letter from Our CEO

Introduction

Our People & Culture

Positive Play

Environmental Sustainability

Social Impact

Privacy and Security

GovernanceAppendices

Topic

Accounting Metric

Category

Unit Of Measure

CodeElectronic Arts Data Response

Reference

Data Security

Description of approach toidentifying and addressing
data security risks,
including use of third-party
cybersecurity standards

Discussion andAnalysis

N/A

TC-SI-230a.2

Please see the Privacy and Security section of our
Impact Report. Please also see the “Cybersecurity”
section of our 10-K, filed with the SEC.

Privacy and Security
on pages 34-37

Percentage of employeesthat are:1. Foreign nationals
2. Located offshore

Quantitative

Percentage (%)

TC-SI-330a.1

We employ talent from all over the globe. Together,
we’re building a culture where we can all do our best workand play together. In FY24, we employed 13,670 RTE.
Approximately 66% of employees are located outside
the US.

Annual Report 10-K

Employee engagement asa percentage

Quantitative

Percentage (%)

TC-SI-330a.2

Please see Our People and Culture section of our
Impact Report.

Engaging Our
Employees throughListening on page 12

Percentage of genderand racial/ethnic grouprepresentation for:
1. Management
2. Technical staff
3. All other employees

Quantitative

Percentage (%)

TC-SI-330a.3

Please see Our People and Culture section of our
Impact Report.

Workforce
Representation on
page 8Intellectual
Property
Protection andCompetitive
Behavior

Total amount of monetarylosses as a result of legal
proceedings associated with
anti-competitive behavior
regulations

Quantitative

ReportingCurrency

TC-SI-520a.1

Zero. Material legal proceedings are disclosed in our
SEC filings.

Annual Report 10-K

Managing
Systemic
Risks fromTechnology
Disruptions

Number of:
1. Performance issues
2. Service disruptions
3. Total customer downtime

Quantitative

Number, Days

TC-SI-550a.1

During FY24, we did not experience service disruptions
to our games and services that were material to ourfinancial statements.

Annual Report 10-K

Description of business
continuity risks related todisruptions of operations

Discussion andAnalysis

N/A

TC-SI-550a.2

Please see our SEC filings for a discussion of material
risks related to this subject matter.

Annual Report 10-K

Recruiting andManaging a
Global, Diverse,
and Skilled
Workforce

Impact Report 2024

Annual Report 10-K

TCFD Report46

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

FY24 Supplemental Sustainability Data
North America

EMEA

Asia-Pacific

Globally

Number of Countries with Operations

3

12

6

21

Office Space [Sq M]

197,200

82,70063,400343,300

Operational Emissions (mt CO2e)1

2,877

403

3,985

7,265

Percent of Carbon Neutral Operations (%)

100

99

6

80

Operational Electricity (MWh)53,58022,124

6,108

81,812

Renewable Electricity (%)2

100

99

6

93

Operational Energy (MWh)3

66,411

23,938

6,630

96,979

81

92

5

78

Emissions Intensity (mt CO2e/$M)

0.381

0.053

0.527

0.961

Operational Water (million gallons)

36.5

16

4.4

56.9

Water Consumed in High Water Stress
Regions (%)5

17

21

67

22

Renewable Energy (%)24

1Operational Emissions before accounting for carbon offsets.

2

Inclusive of acquisition of EACs.

3

Operational Energy includes Scope 1 and 2 energy sources.

4

Emissions intensity includes Scope 1 and 2 emissions per million dollars of revenue.

5

As defined by the WRI Aqueduct Risk Atlas.

Carbon Offsets
Project Name

Location

Registry & Verification

ID

Project Type

ProtocolEntityMiaoling
Afforestation
Project

Guizhou
Province,
China

Verra
VCS Certified

2378

Afforestation
Removal Offset

CCB V3

Anthesis LLC

Aperam
BioEnergia

Minas
Gerais,Brazil

Puro.Earth175613

Biochar
C03000000
Removal Offset

Puro.Earth
GeneralRules V3.0

ACT
Commodities
Inc.

Impact Report 2024

47

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

United Nations Sustainable Development Goals (SDGs)
The SDGs are a collection of objectives designed to serve
as a “shared blueprint for peace and prosperity for people
and the planet, now and into the future.” Through the efforts
detailed in this Impact Report, Electronic Arts is committed tocontributing to a more sustainable future. The following include
actions and initiatives that contribute to SDGs where we canhave the most impact.

Quality Education•

Programs to drive exposure to career
opportunities within communities ofunderrepresented talent.

•

Our internship program which in FY24 engaged
over 150 student interns and nearly 250 new
graduates, many of whom were hired as full time employees.

•

Investing in STEAM education through partnership, programs,
and financial support, approximately $2.4 million throughprograms that mentored, taught game design, built community
through coding clubs, delivered creative computing workshops,
and developed curriculum for educators and students.

•

In FY24, employees utilized over 45,000 hours through morethan 22,000 Udemy course enrollments. Nearly 80% of
engagement was spent on technical modules.

Gender Equality•

Continued achievement of base pay equity on
the basis of gender globally and race/ethnicity
in the U.S.

•

38% representation of women on our Boardof Directors.

•

Continued growth in representation of women within our total
workforce and in people leadership and technical roles.

•

5-year growth trajectory for underrepresented talent inexecutive (VP+) and Director+ roles.

•

Promoting gender inclusion in our games and experiences
including the integration of women’s teams in FC Ultimate Teamfor the first time.

Impact Report 2024

Decent Work and Economic Growth

Climate Action•

Benefits and awards packages that support
physical, mental and financial well-being.

••

Valuing an inclusive culture where our people cando their best work.

Our commitments to become carbon
neutral by 2027 and a net zero enterprise inalignment with the Paris Agreement.

••

Human Rights and Respectful Workplace policies.

•

A culture of listening and action, including the process by which
employees can safely raise workplace concerns.

Increases in the percent of electricity
attributable to our operations from renewable sources year
over year.

••

Professional growth resources including career development,
technical training, skills learning (including our AI Hub), andleadership training.

Achieving carbon neutrality for our North American andEuropean operations (Scope 1 and Scope 2).

•~7% year-over-year decrease in aggregate Scope 1, Scope 2,
and upstream Scope 3 emissions.

•

Transparent reporting through our TCFD Report and the CDP
climate questionnaire.

•

Our Global Green Team employee group, which has over
1,000 employees.

•

Increased transparency into our emissions and progress,
including the expansion of our Scope 3 inventory to measure
all upstream categories; and increased visibility into thegeographic location of renewable energy projects leveraged toprogress towards our goals.

Reduced Inequalities•

5-year growth trajectory for underrepresented
talent in executive (VP+) and Director+ roles.

•

Talent attraction practices that find and attract
candidates with a variety of backgrounds andexperiences, with deliberate focus on including
underrepresented talent in the pool of candidates atthe beginning of our hiring process.

•Inclusion training programs which share best practices
for creating an inclusive culture.

•

ERGs that foster inclusion, belonging and allyship.

•

Continued achievement of base pay equity on the basis of genderglobally and race/ethnicity in the U.S.

•

Transparency on human capital metrics including
workforce representation aligned with SASB and EEO-1
reporting standards.

•

Our EA SPORTS FC FUTURES initiative to meaningfully invest incommunity-level football on a global scale.

48

A Letter from Our CEO

Introduction

Our People & Culture

Positive PlaySocial Impact

Environmental Sustainability

Privacy and Security

GovernanceAppendices

About This ReportElectronic Arts Inc. (the “Company”) published this report to provide an overview of our environmental,social and governmental (“ESG”) efforts and commitments.
The data contained in this report is for the reporting year of April 1, 2023 through March 31, 2024 unless otherwise stated. This
report was created with reference to the Sustainability Accounting Standards Board (SASB) Standard for the Software and IT
Services industry within the Technology and Communications sector and the recommended framework of the former Task Force on
Climate Related Financial Disclosure.
This document and the materials or websites cross-referenced may contain statements that are aspirational or reflective of ourviews about our future performance that constitute “forward-looking statements” within the meaning of the Private Securities
Litigation Reform Act of 1995. Forward-looking statements are generally identified through the inclusion of words such as“anticipate”, “believe”, “expect”, “intend”, “estimate”, “plan”, “predict”, “seek”, “goal”, “will”, “may”, “likely”, “should”, “could” (and thenegative of any of these terms), “future”, and similar expressions to identify forward-looking statements. In addition, any statementsthat refer to projections about our future performance, goals and targets, trends, initiatives, uncertain events and assumptions, andother characterizations of future events or circumstances are forward-looking statements. These forward-looking statements, andthe materials or websites cross-referenced are aspirational, are not guarantees of future performance, and reflect management’s
current expectations. Forward-looking statements inherently involve risks and uncertainties that could cause actual results to differ
materially from those predicted in such statements. Forward-looking statements are not guarantees or promises that goals, targets
or aspirations will be met. The Company undertakes no obligation to update any forward-looking or other statements, except as
required by law.
Historical, current, and forward-looking ESG-related statements and data in this document may be based on definitions,
regulations, laws, standards, practices, methodologies, controls and processes that are evolving or developing, and assumptions
and claims that are subject to change in the future. For example, global regulations concerning environmental sustainability claimsof carbon neutrality and net zero are evolving and may conflict. The methods we use to support statements in this Impact Report
may not align with future global requirements in all countries in which we do business. None of the programs, practices or policies
referenced in this report requires or allows any Company employee to consider any individual’s protected status in making any
employment-related decision.
In the context of this report, the term “material” is distinct from, and should not be confused with, such term as defined for
SEC reporting purposes. The information included in this document and any issues identified as material for purposes ofthis document may not be considered material for Securities and Exchange Commission reporting purposes.
Website references and hyperlinks throughout this document are provided for convenience only, and the content
on the referenced third-party websites is not incorporated by reference into this report, nor does it constitutea part of this report. The Company assumes no liability for the content contained on any referenced
third-party websites.
Impact Report 2024

49

ea.com
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