PRIVACY NOTICE AND ACCESS POLICYPRIVACY NOTICEAs part of our day-to-day business we need to collect personal information from our customers and potential customers to ensure that we can meet their needs
for a range of financial services and provide them with information about our services.
Your privacy is important to us and it is our policy to respect the confidentiality of information and the privacy of individuals. This notice outlines how we manage yourpersonal information supplied to us by you or a third party in connection with our provision of services to you or which we collect from your use of our services and/or ourapp(s) or website(s). It also details your rights in respect of our processing of your personal information.
Our privacy notice will be reviewed from time to time to take account of new obligations and technology, changes to our operations and practices and to make sure it
remains appropriate to the changing environment. Any personal information we hold will be governed by our most current privacy notice.
Please note that if you are an IG employee, a contractor to IG or a third party service provider, your personal information will be used in connection with your employmentcontract, your contractual relationship or in accordance with our separate policies which are available by contacting us.
Any reference to ‘us’, ‘our’, ‘we’ or ‘IG’ in this privacy notice is a reference to each group company within the IG Group as the context requires unless otherwise stated.
Similarly, any reference to ‘you’, ‘your’, ‘yours’ or ‘yourself’ in this privacy notice is a reference to any of our customers and potential customers as the context requires
unless otherwise stated.

WHO ARE WE?
This privacy notice applies to the processing activities of the IG Group. The twomain trading entities within the IG Group are:• IG Markets Limited (a company registered in England and Wales with company
number 04008957 and whose registered office is Cannon Bridge House, 25
Dowgate Hill, London EC4R 2YA and who is registered with the Information
Commissioner under No. Z5369625) and• IG Index Limited (a company registered in England and Wales with company
number 01190902 and whose registered office is Cannon Bridge House, 25
Dowgate Hill, London EC4R 2YA and who is registered with the Information
Commissioner under No. Z4707095).
IG Markets Limited provides CFD, share dealing, investment portfolio, SIPP andISA services and is the data controller of your personal information in relation tothose services. IG Index Limited provides spread betting services and is the datacontroller of your personal information in relation to those services.
The data controllers within the IG Group may change from time to time in line withdevelopments in the IG Group business.

WHAT KIND OF PERSONAL INFORMATIONDO WE COLLECT?
If you are an actual or potential customer, we may collect the following types ofinformation about you:• name, address and contact details• date of birth and gender• information about your income and wealth including details about your assets
and liabilities, account balances, trading statements, tax and financial statements• profession and employment details• location data• trading performance• any other similar information
We obtain this information in a number of ways through your use of our services orother dealings with us including through any of the IG websites, apps, the accountopening applications, our demo sign up forms, webinar sign up forms, subscribing
to news updates and from information provided in the course of ongoing customer
service correspondence. We may also collect this information about you from third
parties either through bought-in third party marketing lists, publically available
sources or through our refer a friend scheme.
We also keep records of your trading behaviour, including a record of:• products you trade with us and their performance• products we trade on your behalf and their performance• historical data about the trades and investments you have made including theamount invested• your preference for certain types of products and services
We may also obtain personal information about you through your use of ourwebsites (including www.dailyfx.com), apps or through the use of cookies on ourwebsites and/or apps, in particular by recording which pages you look at on ourwebsites.

We may ask for other personal information voluntarily from time to time (forexample, through market research, surveys or special offers). If you choose notto provide the information we need to fulfil your request for a specific product orservice, we may not be able to provide you with the requested product or service.
We may record any communications, electronic, by telephone, in person orotherwise, that we have with you in relation to the services we provide to you
and our relationship with you. These recordings will be our sole property andwill constitute evidence of the communications between us. Such telephone
conversations may be recorded without the use of a warning tone or any otherfurther notice.
Further, if you visit any of our offices or premises, we may have CCTV which willrecord your image.

WHO MAY WE DISCLOSE PERSONALINFORMATION TO?
As part of using your personal information for the purposes set out above, we may
disclose your information to:• other companies within the IG Group who provide financial and other backoffice services• service providers and specialist advisers who have been contracted to provide us
with administrative, IT, financial, regulatory, compliance, insurance, research orother services• introducing brokers with whom we have a mutual relationship• credit providers, courts, tribunals and applicable regulatory authorities as agreed
or authorised by law or our agreement with you• credit reporting or reference agencies• anyone authorised by you
Generally, we require that organisations outside the IG Group who handle orobtain personal information acknowledge the confidentiality of this information,
undertake to respect any individual’s right to privacy and comply with the all
relevant data protection laws and this privacy notice.
Third party service providers such as credit referencing agencies may keep a recordof any searches performed on our behalf and may use the search details to assist
other companies in performing their searches.
Please note that the use of your personal information by external third parties whoact as data controllers of your personal information is not covered by this privacy
notice and is not subject to our privacy standards and procedures.

HOW DO WE OBTAIN YOUR CONSENT?
Where our use of your personal information requires your consent, such consent
will be provided in accordance with the applicable customer agreement available
on our website(s) or any other contract we may have entered into with you or as set
out in our communication with you from time to time.
If we rely on your consent as our legal basis for processing your personal
information, you have the right to withdraw that consent at any time by contacting
us using the contact details set out in this privacy notice.

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MANAGEMENT OF PERSONAL INFORMATIONWe always take appropriate technical and organisational measures to ensurethat your information is secure. In particular, we train our employees who handle
personal information to respect the confidentiality of customer information and theprivacy of individuals. We regard breaches of your privacy very seriously and will
impose appropriate penalties, including dismissal where necessary.

In order to transfer personal information to third parties in territories that do nothave a finding of adequacy by the applicable authority and regulations, we enter
into agreements with the Transferees ensuring appropriate and suitable safeguards
based on standard contractual terms adopted by the European Commission.
Where we make transfers to Transferees in the US, we may in some cases rely on
applicable standard contractual clauses, binding corporate rules, the EU-US Privacy
Shield or any other equivalent applicable arrangements. If you would like a copy ofsuch arrangements, please contact us using the contact details below.

We have appointed a Security Information Officer to ensure that our managementof personal information is in accordance with this privacy notice and the applicablelegislation.

THE PERSONAL INFORMATION WE HOLD ABOUT YOU

HOW DO WE STORE PERSONAL INFORMATION AND
FOR HOW LONG?
Safeguarding the privacy of your information is important to us, whether you
interact with us personally, by phone, by mail, over the internet or any otherelectronic medium. We hold personal information in a combination of securecomputer storage facilities and paper-based files and other records, and takesteps to protect the personal information we hold from misuse, loss, unauthorised
access, modification or disclosure.
When we consider that personal information is no longer needed, we will remove
any details that will identify you or we will securely destroy the records.

For further information about any rights that might be available to you in relation
to the personal information we hold about you, please refer to our website.
COOKIES• WHAT IS A COOKIE AND HOW DO WE USE COOKIES?
A cookie is a small pieces of text stored on your computer or device when you visit
a website or an app.
We use cookies on our websites or our apps to provide you with a more relevant
and effective experience, including presenting web pages according to your needs
or preferences. For further information about cookies and how we use cookies,
please refer to our website.

However, we may need to maintain records for a significant period of time. For example,
we are subject to certain anti-money laundering laws which require us to retain:• a copy of the documents we used to comply with our customer due diligenceobligations; and• supporting evidence and records of transactions with you and your relationshipwith us,• TECHNOLOGY IMPROVEMENTS

for a period of five years after our business relationship with you has ended.

Our websites or our apps may have links to external third party websites. Please
note, however, that third party websites are not covered by this privacy notice andthose sites are not subject to our privacy standards and procedures. Please checkwith each third party as to their privacy practices and procedures.

If we hold any personal information in the form of a deed, we will hold this deed inits complete form for a period of 12 years after our business relationship with youhas ended.
If we hold any personal information in the form of a recorded communication, bytelephone, electronic, in person or otherwise, this information will be held in linewith local regulatory requirements which will either be 5 years or 10 years after ourbusiness relationship with you has ended.
Where you have opted out of receiving marketing communications we will holdyour details on our suppression list so that we know you do not want to receive
these communications.

TRANSFERS OUTSIDE OF THE EUROPEANECONOMIC AREA
We may transfer your personal information outside the European Economic Area
to other IG Group companies as well as processors who are engaged on ourbehalf (‘Transferees’). For example, currently we have other IG Group companies
located in the USA, Singapore, Australia, Japan, China, India, the UAE, SouthAfrica and Switzerland. To the extent we transfer your information outside theEuropean Economic Area, we will ensure that the transfer is lawful and that there
are appropriate security arrangements.

We are constantly striving to improve functionality on this site through technology
changes. This may mean a change to the way in which personal information iscollected or used. The impact of any technology changes which may affect yourprivacy will be notified in this privacy notice at the time of the change.
• LINKS TO THIRD PARTY WEBSITES

WHAT IF YOU HAVE A COMPLAINT?
If you have a concern about any aspect of our privacy practices, you can make acomplaint. This will be acted upon promptly. To make a complaint, please contact
us via one of the methods set below.
If you are not satisfied with our response to your complaint, you have the right tolodge a complaint with our supervisory authority, the Information Commissioner’s
Office (ICO). You can find details about how to do this on the ICO website athttps://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

HOW TO CONTACT US
If you have any questions about this privacy notice or want to exercise your rights,
please contact us by:• phone on 0800 195 8009 (+44 20 7896 0011)• email at helpdesk.uk@ig.com; or• writing at the address provided in the “Who are we?” section of thisprivacy notice.

ACCESS POLICYThis policy will govern all dealings between IG (‘us’, ‘our’ and ‘we’ as appropriate)
and the applicant customer (‘you’, ‘your’, ‘yours’ and ‘yourself’ as appropriate)
during the application process. Once you open an account with us, yourdealings with us will be governed by the applicable customer agreement for that
account type.
In return for us granting you access to the Electronic Trading Services, you agree tothe following terms.
For the purposes of this policy, ‘Electronic Trading Services’ means any electronicservices (together with any related software or application) accessible by whatevermeans we grant you access to or make available to you either directly or through athird party service provider.
You will take all reasonable steps to ensure that no computer viruses, worms,
software bombs or similar items are introduced into any computer hardware,
software, applications, equipment or network facilities you use to access ourElectronic Trading Services.
We and our licensors (as the case may be) will retain the intellectual property rights
in all elements of the software and such software and databases contained within
our Electronic Trading Services and you will not in any circumstances obtain title orinterest in such elements.

With respect to any market data or other information that we or any third party
service provider provide to you in connection with your use of any Electronic
Trading Services, you agree that: (a) we and any such provider are not responsible
or liable if any such data or information is inaccurate or incomplete in any respect;(b) we and any such provider are not responsible or liable for any actions that you
take or do not take based on such data or information; (c) such data or information
is proprietary to us and any such provider and you will not retransmit, redistribute,
publish, disclose or display in whole or in part such data or information to thirdparties except as required by applicable regulations or as agreed by us; (d) you will
use such data or information solely in compliance with the applicable regulations
and this policy; and (e) we may at our absolute discretion remove your access tomarket data at any time.
No one other than a party to this policy, their successors and permitted assignees
shall have any right to enforce any of its terms.
This policy and all our dealings with you are in all respects governed by andconstrued and interpreted in accordance with English law, and the courts ofEngland and Wales will have non-exclusive jurisdiction to settle any legal action
or proceedings arising out of or in connection with this policy, including any noncontractual disputes and claims. Nothing in this term will prevent us from bringing
proceedings against you in any other jurisdiction.
No part of this document may be reproduced in any form whatsoever without
the previous written permission of IG. Copyright IG 2017. All rights reserved.

IG Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA
T 0800 195 8009 or +44 20 896 0011 E helpdesk.uk@ig.com W IG.com

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