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covid-19 cases

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Now more than ever, it is critical for everyone to have rapid access to facts. ThoughtSpot can unite organizations
across the government to fight the spread of COVID-19 by providing decision makers across the Government with instantanswers they can act on – now.
Dive in to learn how organizations are using analytics to strategically meet today’s mission critical initiatives.
Understand how businesses and agencies are changing in today’s world
Learn the strategies leading organizations are deploying to mitigate risk
Explore case studies in supply chain, resource continuity, and personnel management

Resource Continuity
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Supply Chain

Personnel Management

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Resource Continuity & Contact Center Optimization
Ensure systems optimization to ensure mission effectiveness.

Use Cases

Mitigate Risks
IT Optimization to focus on what is necessary for the mission.

Systems Availability and Performance

Operation Continuity

Remote Productivity Tracking

Assess the impact of current activity and maximize continuity
with constrained resources.

Global IT Support
Resource Planning & Allocation

Improve Agility
Rapidly adapt to adjust to infrastructure and resource needbased on influx of claims and citizen requests.

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RESOURCE CONTINUITY & CONTACT CENTER OPTIMIZATION

Customer Stories

Building a Dashboard for COVID-19 Response in 2 Days
A major international bank created a comprehensive business continuity plan using ThoughtSpot
within 2 days which:1.

Determined caseload optimization to improve response time and reduce cost.

2.

Assessed what bank functions need to be manned and began on-boarding workers using thatcriteria as well as by employee criticality, line of business, and license availability.

3.

Tracked the hourly network heartbeat of the remote workforce to determine actual productivity
and to uncover blind spots.

4.

Assessed login times during business hours to allow the help desk to triage connectivity issues
should one channel be maxed out.

Mapping Operational Functions to COVID-19 Data in 3 Hours
A major Wall Street financial institution is using ThoughtSpot to assess their exposure and business
continuity risk. In only 3 hours, their Data Operations team was able to overlay publicly available
data for COVID-19 infections and recovery worldwide and marry that with their business functions,locations and recovery services.
This enabled them to identify how many employees are considered business critical, if they havethe ability to work remotely, whether they have the proper equipment, and more. They were alsoable to identify recovery sites and business functions at risk in case a work location was unavailable.

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Supply Chain
Provide key decision makers with instant insights into every area of the Supply Chain.

Supply Chain Protection and Assessment
Easily identify alternative or additional suppliers as needed
to maintain efficient supply chain operations.

Industrial Base Impacts
Assess the financial impact of supply chain disruptions to theindustrial base; identify risk to mission critical small businesses,businesses, critical programs and assets.

Improve Agility
Manage rapid changes in supply and demand while also
focusing on protection and expansion of critical assets.

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Use Cases
Procurement
Supply Chain Resiliency
Program Schedule Disruption

SUPPLY CHAIN

Customer Stories

Mitigating the Impact of Supply Chain Disruptions
Risk management is a major concern in the supply chain industry. For one of ThoughtSpot’s oil
industry customers, planning for known supply disruptions due to shutdown turnaround outages
for refineries has a major impact on spend and planning. With ThoughtSpot, they can understandthe impact of these outages at a granular level and make smarter decisions to minimize risk,
contain costs, and proactively manage supply issues.

Automated Insight Identifies Major Supply Chain Issue
ThoughtSpot works with a major retailer and manufacturer, who was able to quickly understandwhere all their raw materials were being manufactured across their entire supply chain. WithSpotIQ, they saw that the majority of raw materials for one specific element, which was only usedin one product, was being delivered from China. This element was in a product that was about tobe launched in a major marketing campaign. A marketing manager identified this insight, whichenabled them to pause the campaign until the supplier is completely vetted against any
coronavirus risk. This drastically reduced the risk associated with launching a product before
having enough product created to support the marketing campaign.

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Personnel Management
Ensuring employee health and safety, while maintaining mission effectiveness is top of mind for every
Agency as they respond to the changes brought on by COVID-19. As agencies plan for buildings tore-open, it’s critical to combine disparate data sources to provide a holistic view of the current stateand enable fact based decisions.

Use Cases

Mitigate Risks
Realign resources and efforts to ensure the health and safety of thefederal workforce and their dependents as the crisis evolves.

Manage Realignment
Identify fungible resources, balance increased workloads,
and continue to meet mission requirements.

Improve Agility
Identify uncertainties and stress-test to revise planning models
as needed.

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Resource Planning & Allocation
Remote Workforce Efficiency
Coordinate with Allies and Partners

PERSONNEL MANAGEMENT

Customer Stories

Protect Worker Safety and Prioritize Projects in Days
Project managers, planners, and construction managers with a major Telecom manufacturer
must travel to ensure new cell towers are deployed for their customers (Verizon, AT&T, etc.), butwere concerned about the risks during the COVID-19 pandemic. They used ThoughtSpot to sharedata insights with these groups as well as their internal Health & Safety team about the impacts ofthe virus. Seeing data-driven facts highlighted regions that are currently more or less safe fortravel, helping prioritize workloads.

Rapidly Understand Impact for Rapid Response
For a franchisor of preschools all over the country, student and employee safety and health is a
top priority. With COVID-19 spreading, they want to visualize the intersection of confirmed caseswith their school locations. ThoughtSpot overlaid COVID-19 data with their entire list of locations,
helping them prioritize preventative measures along with potential closures.

Prioritize COVID Emergency Response Efforts
One of the largest Pharmacy companies will be opening COVID-19 test centers at all their storesand is using ThoughtSpot to marry COVID-19 data with store data to quickly identify the highest
concentration of cases and drill down into high risk population to prioritize the deployment,staffing, and opening of testing centers.

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The World’s Most Successful Companies
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