Videobar Software & Firmware
Release Notes
May 2023

Versions & Compatibility
Software/Firmware

VersionOperating Systems

Videobar VB1 firmware

1.5–Videobar Configuration app (formerly Bose Work Configuration)

1.5

Windows, macOSVideobar Administration app (formerly Bose Work Management)

1.5

Windows

Firmware Update Instructions
Note: To update the firmware of multiple Videobar devices at the same time, use the Videobar
Administration app. Refer to the user guide in the app for more information.
To update the Videobar firmware:
1. On your computer, go to BoseProfessional.com and download the Videobar Configuration app.
2. Connect the USB-C port of the Videobar device to a USB port on your computer.
3. Use the included power supply to connect the Videobar device to a power outlet. Wait for it topower on.
4. Open the Videobar Configuration app.
5. Click the Administrator icon.
6. Enter the password Bose123! and then click Sign In.
7. Click the Configuration icon. The current firmware version will be shown in the window.
If the latest firmware is already installed, a message that the firmware is up to date will be shown
under it.
If newer firmware is available, the new firmware version number, release notes, and Install button
will be shown under it.
8. Click Install.
9. Click Continue to update the firmware or Cancel to return to the previous window.
Caution: Do not disconnect the Videobar device from your computer or from the power supply
while the firmware is updating.
When the firmware update is complete, the progress meter will disappear, and the Install button
will be disabled.

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Videobar Software & Firmware
Release Notes
May 2023

Videobar VB1
Improvements
DSP changes
Enhanced microphone performance
Message log enhancement

Fixed Issues
Disconnecting and reconnecting VB1 via USB, users experience no interruption in mic functionality.
UI messaging when applying profiles and rebooting when connected to Videobar Administration orVideobar Configuration apps
Bluetooth volume sync
SNMP password request bug
Scheduling firmware updates
Camera status after reboot
Certificate Signing Requests after factory reset
IP address consistency in Videobar Administration when adding device manually
Other minor bug fixes

Known Issues
Audio issues with Dell laptops with the Intel® Smart Sound Technology (SST) driver can make VB1freeze and/or crash. To resolve this, use the Windows Device Manager to disable the driver andreboot VB1.
Videobar devices with old firmware (v1.0–v1.3) cannot be added to the Device List by entering their
IP addresses manually in the Videobar Administration app.
Videobar device names cannot use special characters. Acceptable characters include letters(uppercase and lowercase), numbers, and hyphens (-).
To set a Videobar VB1 to use a wireless EAP connection and disable its wired connection, use theVideobar Configuration app rather than Videobar Administration app (which relies on a network
connection to modify secured network settings). This will ensure all data remains in sync.
On rare occasions, after 2 hours of inactivity and no network or USB connection, Videobar may notexit its low-power/standby mode after connecting a macOS device to its USB port. If this occurs,
reboot or power-cycle the Videobar and reconnect the macOS device. To prevent the issue in thefuture, use the Videobar Configuration app or WebUI to disable the low-power mode (click theConfiguration tab, click System, and set the Low Power Mode switch to Disabled). An error
message may appear in the Videobar Configuration app or WebUI but will disappear afterconnecting to a new device.

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