PRESS RELEASE

Japan’s Muji Personalizes Shopping Experience for Millions ofCustomers with Infosys InteractEdge
New cloud-based platform from Infosys to strengthen customer loyalty and boost revenues
Bangalore & Tokyo – Sept 16, 2014: Infosys, a global leader in technology, consulting andoutsourcing, is enabling Muji, a leading retailer in Japan to deliver a superior shopping
experience through real-time insights into the buying behavior of its customers. With nearly 600
retail stores and a strong online presence, Muji deployed InteractEdge from Infosys to generatehigher sales through personalized product recommendations for over two million registeredcustomers. Better understanding of customer preferences will also help the retailer cross -selland up-sell products and build new revenue streams.
InteractEdge helps brands and enterprises enhance their customer experience across all digital
touch points. The platform offers capabilities across content creation and management,
democratization of access to content, personalized recommendation of content, and finally,transaction capabilities from anywhere and by anyone.
Highlights:
 Based on Big Data analytics and advanced machine-learning algorithms, InteractEdge
facilitates real-time and context specific recommendations
 The platform processes information from a multitude of catalogues featuring 150,000
products. It processes over two terabytes of transaction and clickstream data acrosscustomer interactions to deliver these recommendations
 Customers receive these suggestions through multiple channels including Muji.net andMuji Passport mobile app and Emails
 With a scalable services-based architecture , the platform easily integrates with existing
internal and external systems at Muji
Quotes:Takashi Okutani, General Manager, WEB Business Division, Ryohin Keikaku CO., LTD.
(Muji)“With the introduction of Muji Passport, we are now able to collect customer’s purchase trends
and activity data including offline store data. In today’s omni-channel age, we were looking fora tool which would centrally manage data from both, Internet and physical stores and becomea part of our marketing automation strategy that aims to serve our customers better. We
decided to use the personalized recommendation tool proposed by Infosys with its excellent
algorithm and accuracy. This implementation has enabled us to provide automatic
recommendation of products via Muji Passport to customers who don’t have access to theonline store, based on their purchase history in physical stores and across the omni-channel
environment. We deeply appreciate Infosys, who has developed and implemented such an
innovative system for the retail industry. Together with Infosys, we will continue to evolve thisinnovation to a more advanced stage. As a leading company in omni-channel age, we shallcontinue to provide the best information to the customers and deepen our mutual
understanding.”
Sanjay Purohit, Chief Executive Officer and Managing Director, EdgeVerve Systems (anInfosys company)“Muji is shaping the future of retail in dynamically transforming markets like Japan. They areusing advanced analytics to better understand what their customers need and deliver it quickly.
By integrating its e-commerce roadmap with InteractEdge, Muji can capture greater market
share and make shopping a pleasure for its customers.”

External Document © 2014 Infosys Limited1

PRESS RELEASE
About Ryohin Keikaku Co., Ltd. (MUJI)
MUJI was started in 1980 as a private brand of SEIYU, by Ryohin Keikaku, which wasestablished in 1989.Currently, Ryohin Keikaku has 269 stores and provides its products to 116
shops in Japan, and has 255 stores in 24 countries/regions of the world (as of Feb, 2014).
Visit http://www.muji.com/
About Infosys
Infosys is a global leader in consulting, technology and outsourcing solutions. We enableclients, in more than 30 countries, to stay a step ahead of emerging business trends andoutperform the competition. We help them transform and thrive in a changing world by cocreating breakthrough solutions that combine strategic insights and execution excellence.
Visit www.infosys.com to see how Infosys (NYSE: INFY), with US$8.25 B in annual revenues
and 160,000+ employees, is Building Tomorrow's Enterprise® today.
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statements regarding our future business expectations intended to qualify for the 'safe harbor'
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concentration, our ability to manage our international operations, reduced demand fortechnology in our key focus areas, disruptions in telecommunication networks or system
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are more fully described in our United States Securities and Exchange Commission filings
including our Annual Report on Form 20-F for the fiscal year ended March 31, 2014 and on
Form 6-K for the quarter ended June 30, 2014. These filings are available at www.sec.gov.
Infosys may, from time to time, make additional written and oral forward-looking statements,
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For further information, please contact:
Asia Pacific
Kiran Kumar Yellupula
Infosys, India+91 9769541122
kiran_yellupula@infosys.com

External Document © 2014 Infosys Limited

EMEA
Paul de LaraInfosys, UK+44 2075162748
Paul_deLara@infosys.com

2Americas
Tara Kozak-Lindsay
GolinHarris for Infosys, USA+1 212 373 6020
tkozaklindsay@GolinHarris.com