Customer Case Study

Keeping The Outside—OutsideChallenge
Herman Miller Inc. required centrally enforced security policies for a network spread over more thanforty locations worldwide—a system supporting frequent remote connections.

Solution
In 2002, the firm deployed Zone Labs Integrity™, working in conjunction with the Cisco 3000 VPN"Zone Labs Integrity gives ussystem.

the ability to centrally enforce
security policies networkwide.
Everycomputer

that'sconnected to our system canbe scrutinized for malicious or
unauthorized activity—we know
at all times who's on line,
where they're connected from,Benefits
Security policies are enforced on a centralized basis, and unauthorized activity is intercepted
immediately—from wherever in the world it originates.

In a worldwide organization, every employee—wherever they may be - is as close to the home office
as a keyboard. Those outside the organization must be kept out—away from valuable information,and prevented from intentionally harming corporate operations. For Herman Miller, Inc., thoseboundaries are strictly enforced by a network security system anchored by Zone Labs Integrity®.

and what applications they're
running while connected."

Herman Miller Inc. is a world leader in office and industrial furnishings—from ergonomic chairs to-- Dennis Peasley, CISO,

sturdy desks to the familiar "office cube," an invention the firm pioneered back in the 1960s. Based

Herman Miller Inc.

in Zeeland, Michigan, Herman Miller Inc. serves large-scale clients in both the public and private
sector, from more than forty offices around the world.

At the center of the information hub connecting these internationally wide-ranging functions of salesand service, is Dennis Peasley. He's Herman Miller Inc.'s Chief Information Security Officer, and he's
focused on ensuring that the company's network remains secure. "We're concerned about outsiders
getting into our system to do mischief or maliciously disrupt operations," Peasley explains. "And,
we're concerned about viruses getting into our system through unauthorized connections from theinside. We have a lot of people working from home or on the road— we call them 'day extenders'—
and they log into the network from remote locations. It's essential that only authorized personnel get
access, and that these remote connections are operated under the same tight security precautions asconnections from within our office sites."

Last year, Herman Miller Inc. deployed Zone Labs Integrity, working in connection with a Cisco 3000
VPN system. "Zone Labs Integrity gives us the ability to centrally enforce security policies networkwide," says Peasley. "Every computer connected to our system can be scrutinized for malicious or
unauthorized activity—we know at all times who's on line, where they're connected from, and what
applications they're running while connected. If we find an employee using an unauthorized
application—say a peer-to-peer file-sharing program—Zone Labs Integrity makes it easy for us toSmarter Security™

Customer Case Study

ensure that any computer connecting to our network is running the required anti-virus software and ismaintaining the required personal firewall protection. If not, that computer is blocked from accessing thecorporate network and the user is given instructions on how to come back into compliance with ourpolicies. The system also allows protection of encrypted data being transmitted over the VPN -- if you
visualize the VPN as the tunnel through the firewall, allowing data to be transmitted and received, Zone
Labs Integrity allows us to actually firewall the tunnel itself."

Peasley evaluated several security products and found that Zone Labs Integrity offered far more in theway of centralized protection. "With Zone Labs Integrity," Peasley concludes, "security policies may be
enforced on a centralized basis, ensuring both the integrity of our network -- and the safety of our data."

Hardware Used
Dell Servers

Operating System
Windows 2000
Windows XP

Network
Cisco 3000 VPN

Software UsedZone Labs Integrity

Smarter Security™

US Headquarters

European Headquarters

Zone Labs, Inc.

Zone Labs, GmbH1060 Howard Street

Dusseldorfer Str. 40a

San Francisco, CA 94103

65760 Eschborn, Germanytel (415) 341-8200

tel +49 6196 773 670

fax (415) 341-8299

fax +49 6196 773 6777

© 2003 Zone Labs, Inc. All rights reserved. Zone Labs and the Zone Labs logo are registered trademarks of Zone Labs, Inc. Zone Labs
Integrity and Smarter Security are trademarks of Zone Labs, Inc. Zone Labs Integrity protected under U.S. Patent No. 5,987,611. Reg.
U.S. Pat. & TM Off. Cooperative Enforcement is a service mark of Zone Labs, Inc. All other trademarks are the property of theirrespective owners. v.04.09.03