As of 1/5/2023

Smartphone／PC
Checked device list
DC5000！
Confirm you have a compatible smartphone.
Please check our website for the most up-to-date list of supported devices.

Product Number

DC5000A

As of 1/5/2023
Checked Devices Information*High specifications are required for image processing of 360-degree video.
The app can be installed from the Google Play store on Android 6.0 or later devices, but some functions may not work
depending on the device. Please check the table below before purchasing.
●The information may be different depending on OS version and Carriers.
●Some devices need specific settings when connecting to camera. Please check the settings procedure on page 4.（★）●Some devices cannot update camera firmware. In this case, please update camera firmware by PC.
●Android devices cannot connect to the internet when it is connected to camera.

Smartphone（OnePlus）
OnePlus 7 is not compatible with d’Action 360 app

Smartphone（iOS）
DeviceOSMaker

Apple

Devices marked "○" in the "Compatible" column below.
iOS 11.0 later
Model

Brand Name

Compatible

iPhone 14 Plus
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13
iPhone 13 miniiPhone SE（3rd gen）
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12iPhone 12 mini
iPhone SE (2nd gen)
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone X
iPhone XR
iPhone 8 Plus
iPhone 8iPhone 7 Plus
iPhone 7-〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇

iPhone SE (1st gen)-〇

iPhone 6S Plus-〇iPhone 6S-〇-

Note

iPhone SE (1st gen) can download 4K video from the camera to playback, butcannot copy and save original 4K data on Camera Roll.
iPhone 6S Plus can download 4K video from the camera to playback, butcannot copy and save original 4K data on Camera Roll.
iPhone 6S can download 4K video from the camera to playback, but cannot
copy and save original 4K data on Camera Roll.

Product Number

DC5000A

As of 1/5/2023

Tablet（iOS）
DeviceOS

Devices marked "○" in the "Compatible" column below.
iOS 11.0 later
ModelMaker

Brand NameApple

iPad Pro 12.9" (5th gen) iPad Pro 12.9" (4th gen) iPad Pro 11" (2nd gen)
iPad Pro 12.9" (3rd gen) iPad Pro 11"
iPad Pro 12.9" (2nd gen) iPad Pro 10.5"
iPad Pro 9.7"iPad Pro 12.9" (1st gen) iPad Air (4th gen)
iPad Air (3rd gen)
iPad mini (5th gen)

NoteCompatible〇〇〇〇〇〇〇〇〇〇〇〇

Smartphone（Android）
DeviceOS

Devices marked ○" in the "Compatible" column below.
Android 6.0 later

Android devices work differently depending on manufacturer. The listed devices below were tested and can download the app from Google Play.

Maker

Samsung

Model

Brand Name

SM-M236Q/DS〇

Galaxy S22 Ultra

SC-52C×Galaxy S22 Ultra
Galaxy S22
Galaxy A22 5G
Galaxy Z Fold3 5G
Galaxy Z Flip3 5GGalaxy A21 Simple
Galaxy S21+ 5G
Galaxy S21 Ultra 5G
Galaxy S21 5G
Galaxy A32 5G
Galaxy A52 5G
Galaxy A51 5G
Galaxy Note20 Ultra 5G
Galaxy Z Fold2 5G
Galaxy Z Flip 5G

SCG14
SC-51C / SCG13
SC-56B
SC-55B / SCG11
SC-54B / SCG12
SCV49
SCG10
SC-52B
SC-51B
SCG08
SC-53B
SCG07 / SC-54A
SCG06
SCG05
SCG04

〇〇×〇〇×〇〇〇×〇〇×〇〇

Galaxy A21

SC-42A×Galaxy S20 Ultra 5G
Galaxy A41
Galaxy Z Flip
Galaxy S20+ 5G
Galaxy S20 5G
Galaxy Fold
Galaxy A7Galaxy Feel 2

SCG03SC-41A
SCV47
SC-52A / SCG02
SC-51A / SCG01
SCV44
SM-A750C
SC-02L×〇〇〇〇〇〇〇Galaxy Feel

SC-04J×Galaxy Note10+
Galaxy Note9
Galaxy Note8
GALAXY Note Edge
Galaxy S10
Galaxy S10+

SC-01M / SCV45
SC-01L / SCV40〇〇〇×〇〇

SC-01K / SCV37
SC-01G / SCL24
SC-03L / SCV41
SC-04L / SCV42

Note

Compatible

Galaxy M23 5G

The operability may be laggy depending on the status of device.
Cannot download a video and a still image.

Cannot playback a video.

Cannot play 7.3 MP video.

Cannot download a video.
Streaming video may be laggy depending on the status of device.
Cannot download a video.

Cannot playback video. You can only checking the Real-time view video anddisplaying stil image.
Cannnot download a video and playback streaming video.
The operability may be laggy depending on the status of device.

The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
Cannot play 7.3 MP video. The operability may be laggy depending on thestatus of device.

Insufficient image processing capability.
The operability may be laggy depending on the status of device.

Product Number

DC5000A

As of 1/5/2023
MakerSamsung

HUAWEIOPPOModelCompatible

Galaxy S9Galaxy S9+Galaxy S8
Galaxy S8+
Galaxy S7 edge
Galaxy A30
Galaxy A20
Galaxy A8
Galaxy S6
Galaxy S6 edge
GALAXY S5 ACTIVE

SC-02K / SCV38
SC-03K / SCV39
SC-02J / SCV36
SC-03J / SCV35
SC-02H / SCV33
SCV43
SC-02M / SCV46
SCV32
SC-05G
SC-04G / SCV31 / 404SC
SC-02G〇〇〇〇〇〇××〇〇×GALAXY S5SC-04F / SCL23〇P40 lite 5G
P40 lite E
P40 Pro 5Gnova lite 3+
nova 5T
P30 ProP30
P30 lite Premium
P30 lite
nova lite 3
Mate 20 Pro
Mate 20 lite
nova 3nova 2Mate 10 Pro
P20 ProP20 lite
P10 lite
P10P10 Plus
nova lite 2nova lite
nova
Mate 9P9 lite PREMIUM
honor 9honor 8P9 liteP9Nexus 6P

ART-L29N
ELS-NX9
HW-02L
ELE-L29
HWV33
MAR-LX2J
POT-LX2J
LYA-L09
SNE-LX2
PAR-LX9HWV31 / HWU33
BLA-L09 / BLA-L29
HW-01K
ANE-LX2J / HWV32
WAS-LX2J
VTR-L29
VKY-L29704HW
PRA-LX2CAN-L12MHA-L29
VNS-L52
STF-L09
FRD-L02
VNS-L22
EVA-L09
Nexus 6P〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇〇×〇×〇×〇×〇P8 liteALE-L02×honor6 Plus
Ascend Mate7

PE-TL10
MT7-J1××Insufficient image processing capability.

OPPO Reno7 A
OPPO A55s 5G
OPPO Find X3 Pro
OPPO A54 5G
Reno5 A
A73
Reno3 5G
Reno3 A
Reno3 A
Find X2 Pro
Reno A
A5 2020

A201OP
A102OP
OPG03
OPG02
CPH2199
CPH2099

××〇×〇×〇〇〇〇〇〇

Cannot playback a video.

Brand Name

A001OP
A002OP
CPH2013
OPG01

CPH1983
CPH1943Note

The operability may be laggy depending on the status of device.
Cannot play 7.3 MP video. The operability may be laggy depending on theInsufficient image processing capability.
Streaming video may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
Insufficient image processing capability.
The Real-time view video is slow. Depending on the status of device,
operability and streaming video may be luggy.

The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.

The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.

The operability may be laggy depending on the status of device.

The operability may be laggy depending on the status of device.

The operability may be laggy depending on the status of device.
Part of the video turns green during playback.
Insufficient image processing capability.
Insufficient image processing capability.
The operability may be laggy depending on the status of device.
Insufficient image processing capability.
Cannot playback video. Only the video of one side lens is shown whiledisplaying Real-time view video and streaming video.
Insufficient image processing capability.

Cannot playback a video.
Cannot playback a video.
Cannot playback a video.

The operability may be laggy depending on the status of device.

Product NumberDC5000A

As of 1/5/2023
MakerGoogleASUSLGModelBrand Name
Pixel 6 Pro-〇

Pixel 6-〇

Pixel 5a(5G)Pixel 4a(5G)Pixel 5
Pixel 4a
Pixel 4
Pixel 4XL
Pixel 3a XL
Pixel 3a
Pixel 3Pixel 3 XL

-〇〇〇
〇
〇
〇
〇〇
〇
〇

Zenfone 8
Zenfone 8 Flip
ZenFone 7 Pro
Zenfone 7
ROG Phone Ⅱ
ZenFone Max Pro (M2)
ZenFone Max Pro (M1)
ZenFone 4
ZenFone Live
ZenFone 3 Max
ZenFone 3 Laser
ZenFone 3 5.5
ZenFone Max
ZenFone 3
ZenFone 2 Laser
ZenFone 2
ZenFone Max(M2)

ZS590KSZS672KSZS671KS
ZS670KS
ZS660KLZB631KL
ZB602KL
ASUS_Z01KDA / ZE554KL
ASUS_A007/ZB501KL
ASUS_X008DB
ASUS_Z01BDA
ASUS_Z012DA/ZE552KL
ASUS_Z010DB/ZC550KL
ASUS_Z017DA
ASUS_Z00ED
ASUS_Z00AD
ASUS_X01AD/ZB633KL〇〇〇〇〇〇〇〇×××〇×〇××〇

ZenFone Max(M1)

ZB555KL×LG VELVET
V60 ThinQ 5G
LG style3
G8X ThinQ
Android One X5

L-52A
L-51A / A001LG
L-41A
901LG
X5-LG

〇〇〇〇〇it

LGV36×802LG
LG K50L-01L
LG style2
L-03K
LG style
L-01K
V30+
LGV35
isai V30+
LGV34
isai Beat
LGV32isai vivid
L-01J
V20 PRO
Disney Mobile on docomo DM-01K
Disney Mobile on docomo DM-02H
LGV33
Qua phone PX
Nexus 5X
Nexus 5X
Nexus 5 EM01L
Nexus 5NoteCompatible〇××〇〇〇×〇×××××

The operability may be laggy depending on the status of device.
Takes time to download a video and a still image.
The operability may be laggy depending on the status of device.
Takes time to download a video and a still image.
Streaming video may be laggy depending on the status of device.
Streaming video may be laggy depending on the status of device.

The operability may be laggy depending on the status of device.

Insufficient image processing capability.
Insufficient image processing capability.
Insufficient image processing capability.
The operability may be laggy depending on the status of device.
Insufficient image processing capability.
The operation may be laggy depending on the status of device.
Insufficient image processing capability.
Insufficient image processing capability.
The operability may be laggy depending on the status of device.
Cannot playback video. You can only checking the Real-time view video anddisplaying stil image.

The operability may be laggy depending on the status of device.

Cannot playback video. You can only checking the Real-time view video anddisplaying stil image.
The operability may be laggy depending on the status of device.
Cannot play 7.3 MP video. The operability may be laggy depending on theCannot play 7.3 MP video. The operability may be laggy depending on theThe operability may be laggy depending on the status of device.
Insufficient image processing capability.
Insufficient image processing capability.
Insufficient image processing capability.
Insufficient image processing capability.
Insufficient image processing capability.
Cannnot playback video.

Product Number

DC5000A

As of 1/5/2023
Maker

MOTOROLA

ModelBrand Name

NoteCompatible

XT2173-3
moto g31
motorola edge 20 fusion XT2139-2
XT2143-1
motorola edge 20
XT2149-1
moto g50 5G
XT2125-4
moto g100
XT2127-2
moto g10
XT2071-4
razr 5G〇〇〇×〇×〇moto g30

XT2129-2

×moto e7 power
moto e7

XT2097-7
XT2095-3〇〇

moto g9 play

XT2083-3

×moto g pro
moto e6s
moto g8 power litemoto g8 power
moto g8
moto g8 plus
moto g7 power
moto g7 plus
Moto G5 Plus
Moto Z
Moto G4 Plus

XT2043-7
XT2053-4
XT2055-4
PAEK0002JP/XT1955-7
PADU0002JP/PADU0003JP
Moto G (5) Plus
XT1650Moto G (4) XT1642〇〇〇〇〇〇〇〇×〇×Nexus 6Nexus 6×

Cannnot playback video.
Cannnot playback video.
Cannot playback video. You can only checking the Real-time view video anddisplaying stil image.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
Cannot playback video. You can only checking the Real-time view video anddisplaying stil image.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.
Insufficient image processing capability.
Insufficient image processing capability.
Insufficient image processing capability.
Cannot change the camera settings or check the status because of a problem
with the connection.

Android One
HTC U11
HTC 10HTC J butterfly

X2-HT
HTV33 / 601HT
HTV32
HTV31×〇〇×Insufficient image processing capability.

Libero 5G
Libero 3a1Axon 10 Pro 5GM
MONO
Libero S10
Libero 2
AXON 7A003ZT
A001ZT
ZTG01
902ZT
Z-01K
MO-01K / MO-01J
901ZT
602ZT
ZTE A2017G〇〇〇〇〇×××〇

Streaming video may be laggy depending on the status of device.

VAIO

VAIO Phone A

VPA051×Insufficient image processing capability.

CP-J55aX
CP-J55aW
CP-J55a×××

Insufficient image processing capability.

Covia

g07++
g07+
g07

Crosslink

g06+
g06

g06
CP-L43s-Ab

××

Insufficient image processing capability.

Wiko

g08

View Prime×

Insufficient image processing capability.

BlackBerry KEY2 LE

BBE100-4〇

The operability may be laggy depending on the status of device.

Redmi Note 11
Xiaomi 11T Pro
Xiaomi 11T
Mi 11 Lite 5G
Mi 10 Lite 5G

2107113SR
21081111RGCannnot playback video.

M2101K9R
XIG01

×〇〇〇〇

Redmi Note 10 JE

XIG02×Cannot playback video. You can only checking the Real-time view video and displaying s

Redmi 9T

M2010J19SR

×HTC

ZTE

BlackBerry

Xiaomi

The device will restart when playing the video.

The operability may be laggy depending on the status of device.

Insufficient image processing capability.
Cannot play 7.3 MP video. The operability may be laggy depending on theInsufficient image processing capability.
The operability may be laggy depending on the status of device.

Insufficient image processing capability.
Insufficient image processing capability.

Insufficient image processing capability.

Cannot playback video. You can only checking the Real-time view video anddisplaying stil image. The operability may be laggy depending on the status ofdevice.

Redmi Note 10 Pro
Redmi Note 9T
Mi Note 10 Lite
Redmi Note 9S
Mi Note 10

M2101K6R
A001XM
M2002F4LG-〇〇〇〇〇The operability may be laggy depending on the status of device.

Product Number

DC5000A

As of 1/5/2023
Maker
Planet Computers

TCLUnihertz

Model

Brand Name

NoteCompatible

Cosmo Communicator-×

TCL 10 5G
TCL 10 Lite
TCL 10 Pro
TCL PLEX

T790H
T770B
T799B
-〇〇〇〇

Jelly 2

Jelly2_JP×The operability may be laggy depending on the status of device.
The operability may be laggy depending on the status of device.

Cannot playback video. You can only checking the Real-time view video anddisplaying stil image.

Tablet（Android）
DeviceOSDevices marked "○" in the "Compatible" column below.
Android 6.0 later

Android devices work differently depending on manufacturer. The listed devices below were tested and can download the app from Google Play.

Maker
LenovoHUAWEI

Brand Name

Model

Compatible

Lenovo TAB6
dtab Compact
Lenovo TAB5
Lenovo TAB4

A101LV
d-42A
801LV
701LV / 702LV〇〇×〇

MatePadMediaPad M3
dtab Compact
MediaPad M5 lite 8
MediaPad M5 Pro
MediaPad M5
dtab Compact

BAH3-L09
BTV-DL09
d-01J
JDN2-W09
CMR-W19
SHT-AL09
d-02K〇〇×〇〇〇〇Note
The operability may be laggy depending on the status of device.
Cannot play 7.3 MP video. The operability may be laggy depending on theThe operability may be laggy depending on the status of device.

Cannot play 7.3 MP video. The operability may be laggy depending on theThe operability may be laggy depending on the status of device.

Product Number

DC5000A

As of 1/5/2023(★) If your smarphone displays this notification, please follow the instructions below.

Tap on the notification

Check「Don't ask again」box andTap on「Yes」button.

For some Carriers, please connect camera follow the instructions below if the Wi-Fi connectivity is unstable.
Step 1:

Step 2:

Step 3:Go to [Settings] > [Wi-Fi] >Turn OFF [Avoid poor connections]

Connect to Camera[Settings Details]

wireless LAN.

PC（Windows）
The PC satisfies the specifications below which can be operatable.
OSMicrosoft Windows 10CPUIntel Core i7-6500U 2.50GHz or faster

Memory8GB or more

Display Resolution

1280×720 or more

Other

DirectX 12 or later※The recommended system is not a guarantees of operation.
Note: Please check the operation by installing software and playing sample videos before purchasingfrom [Computer Sofware Download] on this site. Specially, Windows 10 updated old model PC cannot work
because the PC doesn't satisfy hardware conditions.
※When using PC, frame rate may drop when playing videos because of CPU performance, RAM performance,or other software operations at the same time.

Since d'Action 360 S video data is MOV format, it can also be played on Windows 10 MediaPlayer.
However, please note that playback may not be possible depending on the device.