Videobar Software & Firmware
Release Notes
October 2022

Versions & Compatibility
Software/Firmware

VersionOperating Systems

Videobar VB1 firmware

1.4–

Videobar VB-S firmware

1.1–

Videobar Configuration app

1.4.1

Windows, macOSVideobar Administration app

1.4.1

Windows

Firmware Update Instructions
Note: To update the firmware of multiple Videobar devices at the same time, use the Videobar
Administration app. Refer to the user guide in the app for more information.
To update the Videobar firmware:
1. On your computer, go to BoseProfessional.com and download the Videobar Configuration app.
2. Connect the USB-C port of the Videobar device to a USB port on your computer.
3. Use the included power supply to connect the Videobar device to a power outlet. Wait for it topower on.
4. Open the Videobar Configuration app.
5. Click the Administrator icon.
6. Enter the password Bose123! and then click Sign In.
7. Click the Configuration icon. The current firmware version will be shown in the window.
If the latest firmware is already installed, a message that the firmware is up to date will be shown
under it.
If newer firmware is available, the new firmware version number, release notes, and Install button
will be shown under it.
8. Click Install.
9. Click Continue to update the firmware or Cancel to return to the previous window.
Caution: Do not disconnect the Videobar device from your computer or from the power supply
while the firmware is updating.
When the firmware update is complete, the progress meter will disappear, and the Install button
will be disabled.

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Videobar Software & Firmware
Release Notes
October 2022

Videobar VB1
Improvements
DSP changes
User interface changes to Videobar Configuration and Videobar Administration software

Fixed Issues
USB audio status indication while connected to Videobar Configuration WebUI
Occasional disconnection during firmware update via Videobar Configuration and Videobar
Administration software
Low Light Compensation and Backlight Compensation interdependencies
Wireless network visibility
HDMI status indication
IP Address display in Videobar Administration software
Camera State status indication in Videobar Administration software
Exclusion zone settings in Videobar Configuration WebUI and USB app on macOS
Other minor bug fixes

Known Issues
Audio issues with Dell laptops with the Intel® Smart Sound Technology (SST) driver can make VB1
freeze and/or crash. To resolve this, use the Windows Device Manager to disable the driver andreboot VB1.
Videobar devices with old firmware (v1.0–v1.3) cannot be added to the Device List by entering their
IP addresses manually in the Videobar Administration app.
Videobar device names cannot use special characters. Acceptable characters include letters(uppercase and lowercase), numbers, and hyphens (-).
To set a Videobar VB1 to use a wireless EAP connection and disable its wired connection, use theVideobar Configuration app rather than the Videobar Administration app (which relies on a network
connection to modify secured network settings). This will ensure all data remains in sync.
On rare occasions, after 2 hours of inactivity and no network or USB connection, the Videobar
device may not exit its low-power/standby mode after connecting a macOS device to its USB port.
If this occurs, reboot or power-cycle the Videobar and reconnect the macOS device. To prevent theissue in the future, use the Videobar Configuration app or WebUI to disable the low-power mode
(click the Configuration tab, click System, and set the Low Power Mode switch to Disabled). Anerror message may appear in the Videobar Configuration app or WebUI but will disappear afterconnecting to a new device.

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Videobar Software & Firmware
Release Notes
October 2022

Videobar VB-S
New Features
Microsoft Teams certification (pending)

Improvements
User interface changes to Videobar Configuration and Videobar Administration software

Fixed Issues
Bluetooth connectivity and volume control issues
Volume level synchronization issues between Videobar VB-S, Videobar Configuration software, andMicrosoft Teams
Issue discovering Videobar device after updating its firmware via Videobar Administration software
Other minor bug fixes

Known Issues
When a Videobar device is connected to a Mac via USB or Bluetooth, the computer’s volumecontrol may be disabled.
When using Videobar device on a Windows computer, the camera image will not be visible in boththe Videobar Configuration and Microsoft Teams apps simultaneously. This is because the camera
on a Windows computer can be used by only one application at a time.
When using Videobar VB-S with Microsoft Teams, using the infrared remote control to mute VB-S
will activate the mute indicator on VB-S, but the mute indicator in the Teams app may not be insync.
When using the Videobar Configuration Web UI, the browser may need to be refreshed to properly
display all tabs.
When using the Videobar Administration app on Windows 10, the computer may need to berestarted after changing Wi-Fi networks in order for VB-S devices to appear in the Device List.
Videobar devices with old firmware (v1.0–v1.2) cannot be added to the Device List by entering theirIP addresses manually in the Videobar Administration app.
To set a Videobar VB1 to use a wireless EAP connection and disable its wired connection, use theVideobar Configuration app rather than the Videobar Administration app (which relies on a network
connection to modify secured network settings). This will ensure all data remains in sync.
When exiting low-power/standby mode (after 2 hours of inactivity and no network or USB
connection), Videobar VB-S may behave inconsistently. We recommend power-cycling/rebooting
VB-S by disconnecting its power supply and then reconnecting it. To prevent the issue in the future,use the Videobar Configuration app or web UI to disable the low-power mode (click theConfiguration tab, click System, and set the Low Power Mode switch to Disabled). An error
message may appear in the Videobar Configuration app or WebUI but will disappear afterconnecting to a new device.

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