Information for Law Enforcement Authorities
The following operational guidelines are for law enforcement officials or authorized government
agencies seeking certain records from Robinhood Markets, Inc. (“RHM”), including any of its
affiliates (Robinhood Financial LLC (“RHF”), Robinhood Securities, LLC (“RHS”), Robinhood
Money, LLC (“RHY”), or Robinhood Crypto, LLC (“RHC”)) (collectively, “Robinhood”).
Robinhood appreciates the work of authorized government agencies and law enforcement
authorities around the world to keep people and communities safe. Upon receipt, Robinhood isprepared to review, validate, and respond to law enforcement requests based on applicable lawand policy. This information may be updated at any time.
For information regarding civil requests, please see the Civil Requests Section below.
Submission of Law Enforcement Requests
To ensure a timely response by Robinhood, law enforcement authorities and authorized
government agencies should send all subpoenas or requests to LERequests@robinhood.com.
Please do not send law enforcement inquiries to Robinhood Support or any other channel notintended for law enforcement. If you do so, you should expect longer response times.
Acceptance of legal process through the LERequests@robinhood.com email is for convenience
purposes only. Robinhood does not waive, and does not intend to waive, any potentiallyapplicable objections, including lack of jurisdiction or proper service. Robinhood will not
respond to correspondence sent by non-law enforcement officials sent to the email address
above.
United States Legal Process Requirements
Robinhood discloses account records in accordance with its Privacy Policy, RHF and RHS
Financial Privacy Notice, RHF-RHS Customer Agreement, Terms and Conditions, andapplicable law. Under U.S. law, a valid subpoena or document request issued by an authorized
government agency or law enforcement official is required to compel the disclosure of accountor customer information.
Robinhood will search for and disclose information that is specified with particularity in an
appropriate form of legal process and which we are reasonably able to locate and retrieve. As
stated in our Privacy Policy and RHF and RHS Financial Privacy Notice, we may collect, use,preserve, and disclose customer or account information if we believe that it is reasonably
necessary or required by any applicable law, legal process, court order, or legal investigation,or to protect and defend the rights, interests, safety, and security of Robinhood, our users, orthe public.
Form of Requests

We will be unable to process overly broad or vague requests. All requests must identify therequested records with particularity and include the following information:●●

The name of the issuing authority, badge or ID number of responsible agent, email
address from a law enforcement domain and direct contact phone number; andThe Robinhood account number.

Robinhood exercises reasonable efforts to respond in a timely manner to subpoenas that arevalidly issued and served in full compliance with applicable law. Responses can takeapproximately 30-45 days from receipt to complete depending on the complexity of yourrequest. For a quicker response, please (i) limit the scope of your subpoena to only thoserecords necessary for your legal matter; (ii) identify, if possible, the applicable Robinhoodentity(ies) to whom your request is directed; and (iii) ensure your subpoena clearly lists uniquely
identifying information, such as an account number or social security number.
Notification
Robinhood reserves the right to notify customers who use our services of requests for theirinformation prior to disclosure, unless we are prohibited by law from doing so or in exceptional
circumstances, emergencies, or when notice would be counterproductive.
Testimony
Robinhood does not provide expert testimony support. Robinhood records are selfauthenticating pursuant to law and should not require the testimony of a records custodian. If aspecial form of certification is required, please attach it to your subpoena or document request.
Fees for ComplianceRobinhood reserves the right to charge reasonable administrative fees (unless otherwise
prohibited by law) for the production of documents in response to any subpoena. Such fees
apply on a per account basis. We may also charge additional fees for costs incurred in
responding to unusual or burdensome requests. Robinhood reserves the right to waive such
fees in matters investigating potential harm to Robinhood, its customers, and emergency
requests.
Levies, Garnishments, and Seizures
For information on law enforcement or government requests that involve the turnover of funds
such as a tax levy, garnishment, or seizure, please email your inquiry to
accountrestraints@robinhood.com and it will be processed. Robinhood will not respond tocorrespondence sent by non-law enforcement officials sent to this email address.
Civil Requests
Civil requests and debt collection firms should serve Robinhood through its registered agent:Incorporating Services Ltd.
3500 S. Dupont Hwy
Dover, DE 19901
Updates to the Guidelines
Robinhood may update this information periodically. Please consult the guidelines before
making any request.

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