入院案内

入院のご案内Juntendo University Hospital
3-1-3 Hongo, Bunkyo-ku, Tokyo 113-8431
TEL (03)3813-3111（main）
http://www.juntendo.ac.jp/hospital/ihc/

Flow of Admission
1

Inpatient Admission ordered by your attending doctor* In case of emergency hospitalization, please confirm with your doctor or nurse
regarding admission procedures.

2 Pre-Admission Support Center andPreoperative Clinic (Building B, 2nd floor)• Fill out the medical questionnaire form （bring in on the day of admission）.
• Medical examination by anesthesiologists, dentists, pharmacists and nurses at thePreoperative Clinic.

• Watch informational video about anesthesia and surgery.

3 Confirmation of Admission
Patients with scheduled date of admission

Patients without scheduled
date of admission

We will contact you on the day before your admission

When a hospital bed becomes(if the previous day is a holiday, we will contact you

available, we will call you thebefore the holiday).

day before your admission.

※ If you do not receive a call by the day before scheduledadmission day, please call the admission staff.
※ If you wish to reschedule or cancel your scheduledadmission, please contact your attending doctor directly.

Hospital operator: 03-3811-3111

Monday – Friday 13:00 - 17:00
Saturday9:00 - 13:00(Excluding Sundays, 2nd Saturdaysand holidays.)

４ Day of Admission• Please come to the Inpatient Admission Desk at your scheduled time.
• After your admission is processed, you will receive an envelope with information
guiding you to your ward.

• Patient medical history and personal habits will be reviewed with a ward nurse.
• Wristband is required to be worn at all times for patient safety.

Inpatient Admission DeskRegular Hours: Inpatient Admission Desk (Building No. 1, 1st floor)
Hours: Monday-Saturday 9:00 - 17:00(excluding 2nd Saturdays)
Sundays,2nd Saturdays, holidays and after-hours: Cashier (Building B, 1st floor)(*The Cashier is mainly for outpatient use. It is open to inpatients for admission

and discharge during non-regular hours.)-1-１

What to bring for admission
1

Documents to prepare for admission
Please come to the Inpatient Admission Desk at your scheduled time.

Things to prepare：□ Medical care certificate(under government welfare program)□ Patient ID card
□ Admission consent form

□ Long-term care insurance card

The following if applicable:□ Discharge certification from otherhospital within 3month□ Japanese public health insurance card
□ High-cost medical expense benefit form

□ Medical certificate form provided byprivate insurance company□ Personal stamp for documents

2Documents to prepare for ward
Things to prepare (if applicable)：□ Guide to your hospital stay （pamphlet）
You will have a ward orientation using the pamphlet after admission.
□ Comprehensive consent form
□ Medical questionnaire form
□ Examination/surgery consent form
□ Medication and record book (if you have one)
Daily medications will be managed by the medical staff to make sure that noadverse reactions or contraindications occur.

If you are taking insulin, please bring your blood glucose monitoring device with you.
□ Donor card
If you have a donor card, please inform your attending doctor
or the ward nurse when arriving to your ward.

3

What you need for your stay
Daily necessities to prepare:□ Toiletries （ex., plastic cup）

□ Shaving set□ Liquid soap （ex., body soap）□ Shampoo & conditioner□ Hand towel□ Bath towel□ Tissues□ Sleepwear （ex., Pajamas）□ Robeyouor indoor
coatto keepwarm
Whatneedforyourstay□ Underwear （ex., Diapers）□ Denture case

□ Earphones to watch TV□ Indoor shoes (non-slip shoes that you are used to wearing)•

Daily necessities may be purchased at the convenience store(Building No. 1, B1 floor) in the hospital.

•If you are using dentures or hearing aids, please inform the nurse whenarriving at the ward.

•We may ask you to let us look after your scissors, razors, or otherhazardous objects.

2Room Types and Rates （per patient per day）

Building
No. 1SB

￥

A￥

B￥

C￥

1A

￥

1B

￥

1C

￥4A

￥

Refrigerator￥

MinikitchenSA

Anteroom

ChargePrivatePersonper room

Superior
PrivateGradesRoom types

TV

Bath/Toilet
BathShower

ToiletBasin

PaidFreeNot forRoom 5880

Multiple
Patient4B￥

MotherChild￥Toddler
Pediatric /SchoolChild￥

Infant￥１ per room

１ per room

１ per room

B-SA

１ per room￥
2 per room

Building
B

Superior
PrivatePrivate

B-SB

￥

B-SC

￥

B
Private￥

B4A￥

MultiplePatientB4B￥

Electric pots are equipped in all Superior Private rooms.
1) 10% tax included
2) Charges are per day (1 night/2 days will be counted as 2 days). Physician/examination fees, hospital meal expenses andtelephone charges will be billed separately.
3) For inquiries concerning room changes and services during your stay, please contact your attending doctor or the chief
nurse of the ward.
4) For inquiries concerning admission procedures, please consult the Inpatient Admission Desk (Building No. 1, 1 st floor).

3

Discharge Procedures
Discharge notice from doctor （in ward）

1

2 Notice of discharge procedure from ward nurse （in ward）
3 Payment•

Regular check-out:
Please bring your bill and make your payment on the day of discharge(or the preceding day if the discharge is a holiday)
at the Inpatient Cashier Counter (Building B, 1st floor).

Credit cards and J-Debit
are available.

Hours:
Monday – Saturday 9:00 – 17:00 （excluding 2nd Saturdays）•Sundays, 2nd Saturdays, holidays and after-hours:
Please go to the Cashier (Building B, 1st floor) to make payment.
(*The Cashier is mainly for outpatient use. It is open to inpatients for admission
and discharge during non-regular hours.)

Medical Documents/Certificates•If you need medical documents or certificates issued by the hospital, please make arequest at the Medical Document Service Center （next to the Pharmacy) on the

1st floor of Building No. 1.
Hours: Monday - Friday 9:00 - 17:00,Saturday 9:00 - 15:00(Excluding Sundays, 2nd Saturdays and holidays.)•You will need your wristband or patient ID card for application. If a family member
applies on behalf of a patient, the patient’s ID card (and Japanese public healthinsurance card, if applicable) and identification of the person applying will berequired.

•In order to receive benefits from a private insurance company (including overseas
private health insurance, life insurance, and travel insurance), it may be necessary forthe subscriber to notify the insurance company regarding hospitalization or surgery.
Please contact your insurance company to confirm your policy and to verify what
medical documents you need for reimbursement.

•Although the procedure for reimbursement varies by insurance policy, most insurancecompanies provide a claim form. We recommend that you bring this form to yourattending doctor before discharge so that the reimbursement procedures go smoothly.

4

Visiting Patients
Visiting Hours
14:00～20:00 （including Sundays and Holidays）※ Visiting hours for Intensive Care Units (ICU) and Obstetric/Newborn care ward are set separately. ICU patient
visits are restricted to family members due to patient care needs. We may restrict visitations or limit visitation
time depending on patient’s condition or surgical schedule.

1

Fill out the visitor’s form.
Location: Information Desk (Building No. 1, 1st floor)
or Security Office (Building B, 1st floor)* You will need the patient’s full name and date of birth.

2

We ask all visitors to display the visitor’s sticker visibly
and to keep the visitor’s form throughout the visit.
* Hospital staff or security staff may approach you for security reasons
if the visitor’s sticker or visitor’s form is not visible.

3

When you reach the ward, please inform our staff at thenurse station.
* If the patient you are visiting is staying in Building B, press the intercom and statethat you are here for visitation.

４Please return the visitor’s sticker and form.
* You must return the visitor’s sticker and visitor’s form to the Information Desk or to
the Security Office when you leave.

Visitor’s PolicyPlease comply with visiting hours.

Please refrain from visiting patients during mealtimes.

We ask visitors to please refrain from eating or drinking in the ward.

Children under 15 are not allowed.

Visitors with the following conditions will not be allowed: fever, runny nose,
cough, nausea/vomiting, diarrhea, red eyes, and fatigue.

To prevent infections, we ask all visitors to perform hand hygiene and to wear
masks. Please feel free to use the hygienic hand disinfection units locatedthroughout our facilities. If you have a cough, please wear a mask.

Please do not bring pets or hazardous objects (e.g. knife, scissors, lighters, etc.).

Visitors with a guide dog may visit with the service animal.

For privacy protection, we may not be able to respond to inquiries concerning
private medical information. We ask visitors to contact patients directly
regarding details.

We may restrict visitation of any patients due to medical reasons.

5Important Notice

No-Smoking Policies (in all hospital facilities)
In order to prevent diseases caused by both active and passive smoking, smoking is
prohibited in hospital facilities. New types of tobacco, such as electrically heated
tobacco and electronic tobacco are also prohibited. Streets around our hospital aredesignated as non-smoking areas. There are no smoking spots available nearby.

Safety of Your Valuables
There is a safety box beside your bed. Please use the safety box to secure yourvaluables when needed. Please refrain from bringing jewelry or a large amount ofcash into wards. Medical Affairs Department provides service for cash deposit. If
you need help, please ask your ward nurse for assistance.

In Case of Emergencies and Disasters
In case of emergencies/disasters, please stay calm and follow the evacuation
instructions given by our staff.

Use of Mobile Phones
Because using mobile phone affects precision medical equipment, please turn off
your mobile phone in consultation rooms, examination rooms, treatment rooms,
surgery rooms, ICU, CCU and NICU.
In other areas, please set your mobile phone to silent mode, and refrain fromtalking on the phone except in the designated areas. If you have any questions,please consult at nurse station.

Policies on Violence and Harassment
Violence,verbal

abuse,

damagetoequipment,sexualharassment,and/orunreasonable demands interfering with medical services are strictly forbidden.
Patients committing these acts may be removed from the hospital.

Contacts and Inquiries
To protect patient privacy, please be advised that we cannot respond to inquiries
concerning patients’ medical condition or treatment over the phone.

Photos and Videos
Photos and videos of individuals other than family members, including hospital
staff, are strictly prohibited.

6Map

Building B

Building No. 1

2F

Sky Bridge
上空通路
Pre-Admission
Support Center
入院支援センター

1F
Preoperative Clinic
術前外来

Inpatient
Admission Desk
入院受付
Information
総合案内

1F
Cashier/Check-out
会計・お支払い窓口（休診日・時間外）

2F

Inpatient CashierCounter
入院会計受付（退院当日）

ConvenienceStore
Natural Lawson

Pedestrian Bridge
歩道橋

To 1F

Entrance of Building B(from B1 Floor)
B棟正面入り口（地下1F）

B1

Entrance of
Building No.1
正面入口

7

Hospital Facilities
Restaurant Hilltop

Starbucks Coffee

1st floor of Building No. 1

Entrance of Building No. 1

Mon～Sat：7:00～21:00

Mon～Sat (closed on 2nd Sat)：8:00～19:30

Sun・2nd Sat・Holiday：10:00～19:00

Sun・Holiday：11:00～18:30

Natural Lawson (Convenience Store)

Natural Lawson (Convenience Store)

B1 floor of Building No. 1

1st floor of Building B

Mon～Fri(Sat)：8:00～19:00（～17:00）

24Hours

Sun・2nd Sat・Holiday：8:00～16:00

Hibiya-Kadan

Prayer Room

Entrance of Building No. 1

B1 floor of Building No. 1

Mon～Fri(Sat)：9:00～19:00（～17:00）

Everyday：8:00～20:00

Sun・2nd Sat・Holiday：10:00～17:00※ Please contact the Security Office (Building No. 1, B1 floor).

Taxi Stop

Parking

Back Entrance of Building No. 1

Building No. 1 and Building B※ Laundry rooms are located on every ward floor of Building 1 and Building B.

8Area Map

Building B

Building No. 1

AccessJR (Chuo Line), Ochanomizu Station (JC03) Ochanomizu-bashi exit …5 minutes by walk
JR (Sobu Line), Ochanomizu Station (JB18) Ochanomizu-bashi exit …5 minutes by walkTokyo Metro (Marunouchi Line), Ochanomizu Station (M20) No.1 or 2 exit …5 minutes by walkTokyo Metro (Chiyoda Line), Shin-Ochanomizu Station (C12) No. B1 exit …7 minutes by walk9

Juntendo University Hospital
順天堂大学医学部附属順天堂医院〒113-8431 東京都文京区本郷3－１−3
TEL (03)3813-3111（大代表）
http://www.juntendo.ac.jp/hospital/ihc/

International patients without Japanese public health insurance,
please contact International Healthcare Department through your medical coordinator.