2018
Human Rights Due Diligence Workshop(Stakeholder Engagement Programme)

Supported by / Cooperated by

1
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

December 20th, 2018

“Human Rights Issues by Sector v.7”
In September 2012, Caux Round Table Japan (CRT Japan) established the Nippon CSR Consortium as aplatform for multi-stakeholders in cooperation with companies, NGOs/NPOs and academic experts. The
Consortium organizes a yearly Human Rights Due Diligence Workshop where multi-stakeholders cometogether to discuss the relationship between business activities and human rights.
The 2018 Human Rights Due Diligence Workshop was held for the seventh year, over six sessions, in the
period from 24th May to 12th July. In the workshop, the participants identified sector specific human rights
issues with the use of Human Rights Guidance Tool developed by UNEP FI. The secretariat of theConsortium compiled their discussion contents and conducted public consultation on them from 17th
October to 16th November. Following consideration of the received comments, the Consortium hereby
releases “Human Rights Issues by Sector v.7”. The Consortium hopes that this document will be a useful
tool for companies in promoting their human rights activities.
This workshop applies the Chatham House Rule. The participants were free to express their views as
individuals, not representatives of companies or organizations that they belonged to. The sole responsibility
for the content of this document lies with CRT Japan, as an organizer of Nippon CSR Consortium.
We would like to offer our great gratitude for the participants from NGO/NPO, and companies, and those
who gave public comments.
Caux Round Table Japan
Nippon CSR Consortium
Minoru Matsuzaki
Hiroki Wada

2
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

Table of Content

1.

Preface .............................................................................................................................................................4

1-1.

Purpose of Human Rights Due Diligence Workshop ...........................................................................4

1-2.

An overview of the Workshops for Identifying Human Rights Issues ...............................................5

1-3.

Implementation Steps of the 2018 Workshop ......................................................................................8

1-4.

Notes for this document .......................................................................................................................92.

CRT Japan's viewpoint as the Secretariat of Nippon CSR Consortium......................................................... 10

3.

Human Rights Issues by Sector v.7

3-1.

Information, Communication, and Technology………………………………...……………..….12

3-2.

Chemical and Building Materials……………..…………………………………………...……….15

3-3.

Consumer Goods (Cosmetics and Daily Goods)..........…………………………………………… 17

3-4.

Food…………………………….……………..…………………………………………………...19

3-5.

Pharmaceuticals…………………………………………………………………………...………21

3-6.

Paper and Printing……………………………....……………………..........................................24

3-7.

Consulting……………………………………....……………………..........................................26

List of Participants of 2018 Human Right Due Diligence Workshop … ............................................................... 28
Appendix 1: Relevance between the UNEP FI and NGO/NPO and subject experts by Sector
Appendix 2: Report of Stakeholder Engagement Program in Asia

3
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/Preface1
1-1.

Purpose of Human Rights Due Diligence Workshop

The Human Rights Due Diligence Workshop provides an opportunity for companies, NGOs/NPOs, andacademic experts to conduct discussions for human rights due diligence1 set out in the United Nations
Guiding Principles on Business and Human Rights2.
In July 2011, the UN Guiding Principles on Business and Human Rights were unanimously endorsed by the
UN Human Rights Council. The Guiding Principles explicitly and clearly set out that all businessenterprises have the responsibility to respect human rights. In order to fulfil the responsibility, the Guiding
Principles require them to carry out human rights due diligence that comprises process for identifying,
preventing, mitigating and accounting for how they address their adverse human rights impacts. In responseto the endorsement in 2011, in cooperation with companies, NGOs/NPOs and academic experts, CRT Japanestablished the Nippon CSR Consortium* in 2012 as a platform for multi-stakeholders. The Consortium
organizes the yearly Human Rights Due Diligence Workshop (Stakeholder Engagement Programme).
Through a series of dialogues with companies, NGOs/NPOs, and academic experts, participants can deepen
understanding of the specific contexts in which human rights violations can arise, of the relationshipbetween business activities and human rights, of important human rights issues, and of the importance ofpromoting business operations with due consideration given to human rights. We regard that this document,
which contains the content of the discussion in the workshop and the identified sector-specific human rights
issues, will be the foundation for companies to facilitate their efforts of human rights due diligence in the
future.
2012

2013

2014

2015

2016

Companies

39

15

34

48

40

NGOs/NPOs

11

12

17

17

14

Participants

68 persons

35 persons

68 persons

98 persons

73 persons

2017

2018

Companies

23

17

NGOs/NPOs

17

14

Participants

67 persons

60

Human rights due diligence encompasses process for (1) identifying and assessing any actual or potential adverse humanrights impacts, (2) integrating the findings from their impact assessments and take appropriate action, (3) tracking theeffectiveness of their response, and (4) communicating how they address their human rights impacts.
2 Refer to: Human Rights Council, 2011, Report of the Special Representative of the Secretary-General on the issue ofhuman rights and transnational corporations and other business enterprises, Available at:
http://www.ohchr.org/documents/issues/business/A.HRC.17.31.pdf#search='report+of+the+special+representative+of+the+se
cretarygeneral+on+the+issue+of+human+rights+and+transnational (Accessed Nov 10th, 2014).
1

4
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

1-2.

An overview of the Workshops for Identifying Human Rights Issues

In order to assist companies in implementing human rights due diligence in line with the UN Guiding
Principles, the Consortium conducts discussions to identify sector specific human rights issues. An
overview of the past workshops is explained below.
In 2012, sector specific human rights issues were identified based on UNEP FI Human Rights GuidanceTool3. The final report “Human Rights Issues by Sector (2013)” was released.
In 2013, the workshop explored sector specific human rights issues from the perspective of value chain.
The workshop was very useful for the participants in understanding how each human rights issue waslinked to activities of different departments throughout value chain. The final report “Human Rights Issues
by Sector (v.2)” was released in 2013.
In 2014, the workshop was planned and conducted in order to respond to public comments received in 2013indicating that “companies need to understand the particular context in which human rights issues arise”.
First, the participants examined 31 Global Risks outlined in the World Economic Forum Report4 and thenidentified 16 Global Risks which were considered to give the greatest influence on the sectors they
belonged to. Followed after this process, they explored and identified the interconnectivities between global
risks and human rights. This identification was useful for them in understanding how social andenvironmental issues were dynamically interconnected, and in understanding the particular contexts inwhich human rights issues arose. The final report “Human Rights Issues by Sector (v.3)” was released.
In 2015, the workshop consisted of the two sessions. In the first session, the participants reviewed any
points for addition and modification on “Human Rights Issues by Sector (v.2)” using the Human Rights
Guidance Tool5 (2014 revision) developed by UNEP FI. As the main feature of the 2015 workshop,
NGOs/NPOs and subject experts addressed emerging human rights issues in Japan covering sexual
minorities, the empowerment of women and technical intern trainees. In addition, the workshop was scaled
up from 9 sectors in 2014 to 11 sectors in 2015, discussing and identifying sector specific human rights
issues accordingly. The final report “Human Rights Issues by Sector (v.4)” was released. In the second
session, a draft “Food Vision” for the 2020 Tokyo Olympics and Paralympics6 was released on the basis ofa series of workshops that brought together companies mainly from the Food sector, NGOs and otherstakeholders.

http://www.unepfi.org/humanrightstoolkit/fundamentals.php (Accessed on Nov 10th, 2014).
http://www3.weforum.org/docs/WEF_GlobalRisks_Report_2014.pdf (Accessed on August, 08, 2014)
5 http://www.unepfi.org/humanrightstoolkit/ (Accessed on July 10th, 2015)
6 http://crt-japan.jp/files2014/2-4-0olympic2020/pdf/Food%20Vision%20for%20the%20Tokyo%202020%20Olympic%20Games.pdf (Japanese only),(Accessed on November 7th, 2017)
3
4

5
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/In 2016, the workshop addressed the relevance between the SDGs and human rights issues. The year of2015 marked the following four significant events: Firstly, at the G7 Summit in Schloss Elmau Germany,G7 leaders pledged to promote responsible supply chains, and strongly supported the UN Guiding
Principles on Business and Human Rights. They also stressed the need to develop substantive National
Action Plans and strengthen grievance mechanisms. Secondly, at a Session of the United Nations General
Assembly in September, the SDGs were adopted. Thirdly, In the UK, the Modern Slavery Act was adopted.
And finally, at the UN Climate Conference in Paris COP 21 in December, the Paris Agreement was adopted
which will come into effect in 2020. Considering all of these events, the participants identified sector
specific human rights issues with the use of Human Rights Guidance Tool developed by UNEP FI, and they
identified priorities on the SDGs by sector with the use of the SDG Compass7 whilst considering the SDGs
and proposals for the SDGs submitted by NGOs/NPOs at the G7 Ise-Shima Summit. The final report“Human Rights Issues by Sector (v.5)” and “Priorities on the SDGs by sector” was released.
In 2017, the participants reviewed any points for addition and modification on “Human Rights Issues by
Sector (v.5)” using the Human Rights Guidance Tool8 (2014 revision) developed by UNEP FI. This year's
workshop was implemented to help companies recognize human rights issues particular to Japan, humanrights issues in supply chains in Asia, and trends of institutional investors in Japan. Compared to thecomposition of corporate participants last year, there were more corporate participants from the consumer
goods sector and food sector, whereas there were less corporate participants from the manufacturing sector
and infrastructure sector. Also, there were more participants from the human resource department andprocurement department. Lastly, over 70% of the participants were new to the workshop. The final report“Human Rights Issues by Sector (v.6)” was released.
In 2018, given the raised concerns from NGOs/NPOs, the participants reviewed the sector specific humanrights issues formulated by the CSR Consortium last year as to whether there were any
additions/deletions/correction points. As a feature of the working of 2018, NGOs/NPOs raised globally
increasing concerns such as on marine plastic pollution, SOGI (sexual orientation/gender identification), andthe Technical Intern Training Program in Japan. Also, the subject experts shared the trends of Japaneseinstitutional investors. In regard to the composition of the corporate participants, the participation from thechemical and building materials sector, consumer goods sector, and food sector increased significantly fromthe previous year. In addition, this year, the companies in the pharmaceutical, printing and consulting sectors,
which did not identify sector specific human rights issues in the previous year, participated in the workshop.
On the other hand, the companies from the manufacturing and transport sectors did not participant in theworkshop this year.
As the outcomes of the workshop this year, "Human Rights Issues by Sector (v.7) " and "Relevance between
the UNEP FI and NGO/NPO and subject experts by Sector” (attachment 1) were formulated.

78

http://sdgcompass.org/ (Accessed on August 15th, 2016)
http://www.unepfi.org/humanrightstoolkit/ (Accessed on July 10th, 2015)

6
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

In parallel with this workshop in Japan, at the same time, Caux Round Table Japan initiated the Stakeholder
Engagement Programs in Thailand, Malaysia, and Indonesia. The report of Stakeholder Engagement
Program in Asia (attachment 2) was formulated.

7
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

1-3.

Implementation Steps of the 2018 Workshop

The Workshop consists of the following four steps.

Step 1: Understanding the context in which human rights issues arise⚫

Corporate participants were given a lecture on the particular context in which human rights issues
would arise by 14 organizations such as NGO/NPO. After the lecture, the corporate participants andthe representatives of the organizations discussed the given topics further.

Step 2: Reviewing and identifying adverse human rights impacts arising from corporate activities⚫

Based on the given lecture, the participants reviewed any points for addition and modification on“Human Rights Issues by Sector (v.6)” by using the Human Rights Guidance Tool (2014 revision)developed by UNEP FI, and identified human rights issues by sector.

Step 3: Integrating perspectives from both corporations and stakeholders⚫

The participants presented the lessons learned through the workshop and the identified human rights
issues to the experts. The experts gave their comprehensive comments. The participants reviewed theidentified human rights issues based on the comprehensive comments, and submitted the outcome of
their reviews on the human rights issues to the Secretariat. The Secretariat then compiled them anddeveloped “Human Rights Issues by Sector (draft)”.

Step 4: Collecting Public Comments and finalizing our report⚫

The Secretariat conducted public consultation on “Human Rights Issues by Sector (draft)” from 17th
October 2018 to 16th November 2018. Following consideration of the received comments anddiscussion contents among the participants and experts, the secretariat released “Human Rights Issues
by Sector v.7”.

8
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

1-4.

Notes for this document

1-4.a

Relevance between business operations and human rights

In the beginning of this workshop in 2012, NGOs/NPOs did not have full understanding on how their socialand environmental concerns were relevant to business and human rights. Also, corporate participants did
not understand how their business operations and human rights were relevant. However, through thisworkshop, they have started recognizing that social and environmental issues are business and humanrights, and business operations and human rights are relevant.
1-4.b

Scope of Study and Analysis

The workshop of this year does not include the following study and analysis.
The interconnection map of WEF Global Risks illustrated in “Human Rights Issues by Sector (v.3)” is
not discussed or in the scope of analysis.

“Priorities on the SDGs by Sector” is not discussed or in the scope of analysis.

The manufacturing sector (Medical Electronic Equipment and Semiconductor and Infrastructure) andthe logistic sector in the “Human Rights Issues by Sector (v.6)” are not discussed this year, as
companies in these sectors did not participant in the workshop.

9
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

2

CRT Japan's viewpoint as the Secretariat of Nippon CSR Consortium

In international CSR movement, there is a growing demand to address and report human rights issues withincompanies and in supply chain. Laws and regulations to facilitate transparency and improvement of supply
chains continues to progress rapidly. For instance, there are California Transparency in Supply Chains Act,UK Modern Slavery Act, and Trade Facilitation and Trade Enforcement Act of 2015. At the G7 Summit in
Schloss Elmau Germany, G7 leaders pledged to promote responsible supply chains, and strongly supported
the UN Guiding Principles on Business and Human Rights. The 2017 Corporate Human Rights Benchmark
assesses the companies from industries - Agricultural Products, Apparel, and Extractives, and showed the2017 result of their human rights performance.
Moreover, global companies mainly in the Western countries where they are under scrutiny of civil society
and NGO/NPO organizations, are highly conscious of respect for human rights, and addressing human rights.
In these countries, management clearly recognizes that human rights issues lead to business risks such as lossof relationships with stakeholders, boycotts and business continuity crisis. Indeed, there are cases thatinternational NGOs pointed out child labor and long work hours at low wages at outsourcing companies ofmany global companies, leading to the boycotts against them. Under these circumstances, the global
companies understand what kind of impact human rights issues may give on business management, respondto human rights issues with high consciousness, and disclose their progress to their stakeholders.
On the other hand, many Japanese companies that are not exposed to scrutiny of civil society and NGO /NPO organizations are less conscious of respect for human rights and are not initiating to address humanrights issues. Indeed, they are passively working on human rights issues to respond to questionnaires by
rating agencies or to respond to requirements from their business partners. Even if they begin responding tohuman rights issues, there are obstacles to promote respect for human rights such as low awareness of humanrights at top management, organizational barriers, and Japanese specific culture (tendency to behave likethose around). In addition, companies in all sectors are making their efforts for the sustainable development
goals (SDGs), but they have a strong tendency to focus on creating positive impacts. There are still a few
companies in Japan that implement human rights due diligence to assess potential negative impacts on the
supply chain that they operate. In recent years, the business environment surrounding has undergone
significant changes, and Japanese companies have been required to identify what kinds of human rights issues
are present in their supply chains, prevent and mitigate human rights risks, and disclose qualitative andquantitative information on how they address human rights issues. If Japanese companies continue to takemakeshift measures, they will not be able to scratch the label of the country with poor awareness of humanrights.
Looking further at the Tokyo Olympic Games in 2020, the sideways connection of Japanese NGOs / NPOs
has developed rapidly. They started assessing efforts of Japanese companies, and the results of the assessment
were announced. Japanese companies must realize that they can afford no further delay in this era. Japan's
civil society is rapidly taking "business and human rights" issues more seriously.
10
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

This workshop aims for understanding human rights issues on the supply chain of Japanese companies,
unique human rights issues to Japan, trends of institutional investors in Japan as expectations from society,and helping Japanese companies to implement human rights due diligence based on the UN Guiding
Principles on Business and Human Rights. Through this workshop, the participants have raised their concernsthat while Japanese companies have become more active at conducting M&A in recent years, they do notgrasp the actual human rights conditions of the companies that they have conducted M&As. Also, they havegained understanding that human rights issues, such as forced labour and child labour at primary supplierswith direct transactions and secondary/tertiary suppliers with indirect transactions, will lead to their businessrisks. They have also learned that it is necessary to collaborate with even competitors, suppliers, NGOs/NPOs
to solve human rights issues.
Also, CRT Japan held a global dialogue with human rights experts from overseas leading organizations anda part of the participants from the workshops in Japan, Thailand, Malaysia and Indonesia. The experts shared
their positive comments that the human rights issues were discussed and identified from the perspectives ofcompanies and stakeholders and this program should continue to be implemented. Based on what thecorporate participants learned through this program, it was expected that Japanese companies would identify
their salient human rights issues, enhance their human rights initiatives, engage with their stakeholders, reporton outcomes to the stakeholders with transparency, and take a lead in the field of business and human rights
in Japan.
The lesson from the past workshops is that when companies address human rights related risks, they should
conduct dialogues with the people with human rights abuses and NGOs/NPOs to recognize their human rights
issues. After they identify the issues, they should address them by utilizing their high expertise and strategies
in cooperation with NGOs/NPOs. And at the same time, they should be held accountable for any harm theycause and outcomes of their actions, as well as should enhance their transparency by disclosing informationin order to ensure legitimacy of their business operations. By doing so, companies can earn “License to
Operate” and trust from stakeholders which becomes a backbone for corporate sustainable competitivenessin the long run.

Caux Round Table Japan
Nippon CSR Consortium
Minoru Matsuzaki
Hiroki Wada

11
Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

3.1 Information, Communication and Technology Sector (ICT)
Value Chain

CreateCreate/Produce

ProcureProduce

Sell/
Use

DiscardResearch

DesignProcureequipment

Develop (System
Development)

Sales,
maintenance andoperation

Discard(PCs and server)

Key human rights issues in the ICT sector

●

●
●

●

●

●

●

Concrete issues

Employee
Supplier, second-tier supplier (order destination)●

downstream●●

process

Stakeholder

Community (local community and resident)
Customer (client)delivery

●
●

●

●

prototype
test

requirement
definition

test
inspection

●

●

●

Working hours andwage

・In the event that the progress of development is delayed or when it takes some time to solve troubles, forcible
long-time work (including holiday work) may occur for employees and suppliers to keep the delivery date
[Creat/Produce, Produce]
・In the event of a system failure, compulsory long-term work (including holiday work) may occur for
employees and suppliers to make a prompt recovery [Sell / Use]・Suppliers and equipment vendors may force their employees to work long hours or may not make a proper
overtime payment to them (especially overseas suppliers and equipment vendors, second-tier suppliers who do
not have direct transactions*) [Create/Produce, Procure, Produce, Sell/Use, Discard]*Although domestic suppliers are allowed to re-outsource (secondary suppliers), they are prohibited to rereoutsource. Therefore, there is no third-tier supplier. We are also prohibited to re-outsource overseas suppliers.

レ

レ

レ

レ

レ

Health and safety

・Health, especially mental health of people may be harmed due to compulsory long hours work caused byoccurrence of unexpected events such as development delay or system failure [Create/Produce, Produce,
Sell/Use, Discard]· Overseas suppliers and equipment vendors who perform some or all processes overseas may not havesufficient occupational safety and health due to political and economic factors different from Japan[Create/Produce, Procure, Produce, Sell/Use, Discard]· Safety and health risks may arise in facility inspection / maintenance work etc. in the data center (Produce,
Sell/Use)

レ

レ

レ

レ

レ

レ

レ

レ

レ

レ

レ

レ

レ

レ

レ

WorkplaceconditionsCore
operation/
Supply chain●
recycle●●Equipment vendor (suppliers)

・ Discrimination in gender during work at office may be conducted[Create/Produce, Procure, Produce, Sell/Use, Discard]
Employment, during
Discrimination
・ Harassment during work may occur [Create/Produce, Procure, Produce, Sell/Use, Discard]
work, dismissal
・ Discrimination in treatment due to difference in employment forms may occur[Create/Produce, Procure, Produce, Sell/Use, Discard]
Freedom of
association and Conflict with local
collective
lawbargaining©Caux Round Table Japan・ In recent years, M&A has increased the number of overseas subsidiaries. In addition to overseas subsidiaries,
suppliers (primary, secondary, particularly overseas), overseas equipment vendors, freedom of association andthe possibility of collective bargaining rights may not secured.
[Create/Produce, Procure, Produce, Sell/Use, Discard]レ12Value Chain

CreateCreate/Produce

ProcureProduce

Sell/
Use

DiscardResearch

DesignProcureequipment

Develop (System
Development)

Sales,
maintenance andoperation

Discard(PCs and server)

Key human rights issues in the ICT sector

●

●
●

●

●

●

●

Concrete issues

Employee
Supplier, second-tier supplier (order destination)●

downstream●●

process

Stakeholder

Community (local community and resident)
Customer (client)●recycle●●Equipment vendor (suppliers)

delivery

●
●

●

●

prototype
test

requirement
definition

test
inspection

●

レ

レ

レ

●

●

Resources

・ Use of energy and water that takes the environment into consideration at data centre and business site (e.g.
Use of naturalenergy saving, responsible power source management). [Produce, Sell/Use]resources (water etc.) ・ Negative impact may be given on living rights of communities given by noise and odour emissions arisingfrom data centre and business site. [Produce, Use]・ Potential risks of environmental pollution caused by inappropriate discard of electronic devices. [Discard]
・ Conflict minerals may be used in procured equipments.[Procure]

Security· Foreign subsidiaries, suppliers (primary, secondary, especially overseas) and overseas equipment vendors may
Non-state groups and pay money to non-government forces [Create, Create/Produce, Procure, Produce, Sell/Use, Discard]
security payments· Private security guards at offices that are occupied as tenants and private security guards at the data center may
violate local residents [Create, Create/Produce, Procure, Produce, Sell/Use, Discard]

レ

レ

レ

レ

レ

レ

Access to land

Title of land
Forced migration

・ There may be forced migration at the time of purchasing land for construction of business site and data center.
[Create, Create/Produce, Procure, Produce, Sell/Use]

レ

レ

レ

レ

レ

レ

Community investment

・ Positive actions such as correcting information gaps, helping people to make a better living, and improving theenvironment through IT services and information provision [Create, Create/Produce, Produce, Sell/Use]・ Positive impact on improvement of the local infrastructure through the establishment of an ICT network
system [Sell/Use]・ Suspension of service due to electrical and technical troubles may threaten social life of users. [Sell]
・ Provision of social infrastructure including communication services [Procure, Create, Procure, Sell]
・ Realization of universal access and universal design (all people can use information or information
communication system regardless of social, hierarchical, regional differences) [Create, Create/Produce, Produce,
Sell/Use]

レ

レ

レ

レ

レ

Health and safety

・ There may be negative impact on the physical and mental health of the local residents due to noise and odor at
the data center [Produce, Sell/Use]・Suspension of services due to electricity or technical troubles may threaten the comfortable life of users[Sell/Use]・Health hazard may occur at the time of equipment disposal [Discard]レ

レ

Community©Caux Round Table Japanレ

13

Value Chain

CreateCreate/Produce

ProcureProduce

Sell/
Use

DiscardResearch

DesignProcureequipment

Develop (System
Development)

Sales,
maintenance andoperation

Discard(PCs and server)

Key human rights issues in the ICT sector

●

●
●

●

●

●

●

Concrete issues

Employee
Supplier, second-tier supplier (order destination)●

downstream●●

process

Stakeholder

Community (local community and resident)
Customer (client)

Relations to stateswith poor humanrights records

・ Legislation and oversight are not sufficient, and fair working environment may not be protected [Create,
Create/Produce, Procure, Produce, Sell/Use, Discard]
・ Land ownership of ethnic minorities may be deprived during land acquisition. [Create, Create/Produce,
Procure, Produce, Sell/Use, Discard]
・ It may be difficult to decline the request from the state power to provide personal information in data centerand cloud service [Sell/Use]・ Possibility to infringe on freedom of expression [Sell/Use]

Bribery andcorruption

・ Because legislation and oversight are not sufficient, there are potential risks of being involved in bribery andcorruption in value chain Procure, Sell/Use, Discard]

Business in conflictcountries(Currently, we do not conduct business activities in conflict countries, and we are unlikely to do it in the future.
And, we do not deal with suppliers and equipment vendors in conflict countries, and we are unlikely to do it in
the future)

Relations withgovernments
Society andgovernment

Relations with society

Consumers

・ Potential risks of being complicit in activities of terrorist and criminal groups through the use of current andfuture digital technology [Sell/Use]・ Potential risks of being complicit in crime and human rights violations through the unintended use of current
and future digital technology [Sell/Use]・ Personal information and information related to privacy, kept from customers, may be leaked, lost orProtect anddestroyed by deliberate or negligent act*. [Produce, Sell, Discard]
Relations withmanagement of*We own personal information of officers and employees, persons in charge of supplier, persons in charge ofconsumers
personal information equipment vendors, but we do not currently own personal information of consumers directly. We are unlikely to
do so in the future.

©Caux Round Table Japan●
recycle●●Equipment vendor (suppliers)

delivery

●
●

●

●

prototype
test

requirement
definition

test
inspection

●

レ

レ

レ

レ

レ

レ

レ

●

レ

レ

●

レ

レ

レ

14

3.2 Chemical and Building Materials Sector
Value Chain

Discard

Subcontractor
Onsite Subcontractor

Use

Sell

Transport

Produceレ レ

Health and safety

・ There are relatively sources of risks in the workingplace environment, as manufacturers use hazardous
substances (chemical substances) and large scale facilities (one’s company and supply chain).
・ Insufficient information on chemical substances from suppliers may cause health damage to employees inone`s company and final consumers (one’s company and supply chain).
・ If we outsource companies with poor ethical values to conduct safety tests or functionality tests throughpeople, human rights issues may arise (supply chain).

レ レ レDisciplinary measures

・ Because the customs of disciplinary measures differ largely according to each country or area, the developed
disciplinary policies may not conform to the country or area (one’s company).
・ Placement of grievance mechanisms available for disciplined persons may be insufficient (one’s company).
・ The customs of disciplinary measures differ largely according to each country or area, it becomes difficult tograsp the actual practices of disciplinary action at suppliers`s sites (supply chain).

レ レ レ レ レ レ

レDuring work・ Cases of discrimination issues which are raised as social problems differ depending on region and time (forinstance, discrimination against sexual minorities was raised in the workshop in 2015). Elimination of
discrimination during work globally remains unsolved (one’s company and supply chain).
・ A delay in the improvement of the working environment for people with disabilities may lead to human rights レ レ レ レ レ レ
problems (one’s company and supply chain).
・While the EU General Data Protection Regulation is being strengthened even in Japan, full measures are nottaken to respect the privacy of employees and protect personal information (one`s company and supply chain).

レレ

Redundancy anddismissal

・ Clear and acceptable selection standards may not be presented to the target person during redundancy anddismissal (one’s company and supply chain).
・ Because adequate communication is not implemented based on the selection standars of surplus personnel,
this may take a legal case (one’s company and supply chain).

Risks to children

・ Possibility in supply chainレ

Minimum age
Working hours andconditions of
employment
Employment of young
workers

・ Possibility in supply chainレ・ Possibility in supply chainレ・ Possibility in supply chain

レ

レ

レ

Discrimination©Caux Round Table Japan

ProcureWorking hours

・ As a festure of B to B companies, there may be overtime work as they receive orders without due
consideration of resources (one’s company and supply chain).
・ There is not enough understanding on the degree of working hours management according to different
working conditions depending on country/areas (supply chain).

Core
operation/
Supply chain

Child Labour

Concrete issues

Development

Workplacecondition

Research

Key human rights issues in chemical and building
materials sectors

レ レ
レ
レ
レ レ
レ

レ
レ

レ
レ レ レ レ レレレレ

A double-check status (レレ) shows greater risks. 15

Value Chain

・ As a festure of B to B companies, they may demand forced overwork when receiving orders without due
レ レレ
consideration of resources (volunteer overtime work is regarded as overtime work) (one’s company and supply レ レレレ レレ
chain).

Trafficking in human・ The presence or absence of migrant workers is not globally and comprehensively identified. When forced
labour occurs, companies may face great reputational risks (supply chain).

DiscardForced overtimeレSubcontractor
Onsite Subcontractor

・ The presence or absence of migrant workers is not globally and comprehensively identified. When forced
labour occurs, companies may face great reputational risks (supply chain).

Use

Sell

Transport

Produce

ProcureDevelopment

Concrete issues

Deposits and papers
Forced LabourCore
operation/
Supply chain

Research

Key human rights issues in chemical and building
materials sectors

レ
レレ

レ レ

・ Labour-management negotiations may not be properly conducted (one`s company and supply chain).
Freedom of association
・ Employees may not have a means to discuss issues related to labour without interference of companies (one`s レ レ レ レ レ レ
and collective bargaining
company and supply chain).

レレ・ If labor-management negotiations are not properly conducted, there is a risk that production will suspend dueto the occurrence of strikes and boycotts. (one’s company and supply chain)レ レ レ レ レ レ・ Employees may not have a means to discuss issues related to labour without interference of companies. (one’s
company and supply chain)

レレ

Freedom of
association
Conflict with local law

As a chemical company, we are working on reduction of environmental impact and proper management ofchemical substances, but the following are listed as potential human rights tasks.

Community Resources

Society and Relations withgovernment governments©Caux Round Table Japan・ The industry may give a huge impact to local communities, as it uses a relatively large amount of resources.
Use of natural resources Also, it may cause pollution damage to the communities by outflows of hazardous materials and and exposure
to them. (one’s company and supply chain)・ Possible risks of water depletion due to excessive use of water and deforestation by construction of factories.
(supply chain)
・ Impact may be given to local communities due to the depletion of natural resources. (supply chain)

レ レ
レ レ

レ

・ If companies pay huge surchrge by expanding extraterritorial application of laws and regulations related
corruption, their stakeholders such as employees and investors may be affected. (one’s company and supply
レ
レ
Bribery and corruption chain).
レ レ
レ
レ
レ
レ
・ Bribery to foreign public officials and excessive treatment for them, risks of payment to smoothentransactions, risks of receiving business suspension order by not carrying out these (one’s company and supply
・ Companies may pose a risk of being complicit in human rights violations as operating in countries that are notactively addressing human rights and procuring from countries that are not addressing human rights such asconflict minerals (one’s company and supply chain).
Gov'ts with poor human ・ There is a possibility that gaining permits from the local government leads to a risk of being complicit inレレ
レ レ レ レ レ レレ
レrights records
human rights violations (reputational risks and risks of being complicit in human rights violations due tooperations in countries with poor recognition on human rights (one’s company and supply chain).
・ Profits may be squeezed as resources are needed for activities to raise awareness of human rights (one’s
company).
A double-check status (レレ) shows greater risks. 16

3.3 Consumer Goods (Cosmetics and daily goods) Sector
Value Chain

Working
Conditionsレ

レ レ レ レ

Health and safety• Education on health and safety, including disaster drills, first-aid drills, and handling instructions on toxic
chemical substances may not be thoroughly conducted.
• Health hazard may occur due to Insufficient efforts to improve a harmful working environment to workers’
health (loud noise, vibrations, illuminance, room temperature, ventilation and exhaust).
• Risks of having pregnant women and young people engage in dangerous or injurious work.
• Workers may be exposed to danger due to aging buildings, illegal constructions, insufficient emergency exits
and evacuation passages.

レ

レ レ レ

Harassment• Workers may be exposed to physical, sexual, mental or verbal harassment and abuse.

レ

レ レ レ レレ

レ レ レ レレ

レ レ レ レ レCore
operation /supplychain

Working
Conditions

Disciplinary measures

During employment
Discrimination During work
During use©Caux Round Table Japan• Improper content of employment rules may cause improper disciplinary measures and treatments.
• Grievance mechanism may not be put in place.
• Unequal recruitment/recruitment may be conducted based on disability, LGBT, religion, race, age andgender.
• Unequal treatment in opportunities for promotion, training and working conditions may be practiced based on
disability, LGBT, religion, race, age and gender.
• Unequal treatment in use may be practiced based on disability, LGBT, religion, race, age and gender.

DiscardWages• Pressure of cost reduction from buyers may lead to non-compliance with minimum wages.
• Frequent revisions of minimum wages in some countries may lead to non-compliance with minimum wages.
• Proper rewards for overtime hours may not be paid due to poor compliance with laws/regulations andinadequate labour management.
• Equal pay for work of equal value may not be practiced.
• Fair compensation according to productivity may not be paid.

Use

レ レ レ レProduce

Procureレ

Concrete issues

SellTransport

Research
Development

Working hours• Long working hours may be caused by (a) production schedules that presuppose overtime work, as well as
attempts to catch up to delays in production schedules in upstream supply chain, (b) low wages that do notmatch local standards of living, (c) piece-rate work, and (d) repair work of a large volume of defective products
or products which need adjustments.
• Long hours of work may occur due to excessive response for customers and increase of man-power by
ambiguous targets.
• There is a possibility that labor management may be inadequate, or rest days required by law may not be
intentionally given, and limits of overtime hours may not be upheld.

Key human rights issues in consumer goods sector

17Value Chain• Workers may be forced to work by violence, the threat of violence, or any other form of coercion.
• Labor contracts (employment contracts) are not explicitly stated in the document, and workers may be forced
to work under unfavorable working conditions.
• Vulnerable immigrants, refugees, technical interns may be exposed to forced labour.

レ レ レ• The formation of labour unions and collective bargaining may be refused without any legitimate reason. Poor
treatment or dismissal to union members may be practiced.
• Workers may get fired due to participating in strikes.

レ

DiscardForced overtime
Human trafficking

Use

レ レ

レ

レ レ レ レWater stress• Use of a large amount of water and pollution of rivers by the inflow of toxic chemical materials may cause an
adverse impact on the local environment and health of local residents living in affected areas.

Terrestrial resources• Manufacturing products may cause an adverse impact on the protection of forest eco-systems.

レMarine resources• Manufacturing plastic products may cause an adverse impact on the protection of marine eco-systems.

レレ レ

Waste disposal• Leaving waste and dumping waste illegally may be practiced due to not using proper agents.
• Failure to tackle waste reduction may adversely affect the environment.

レ

レ レ レ レ レ レ• Bribery may be demanded when acquiring license at each stage of the value chain.

レレ レ レ レ• Responding to changes in consumer consciousness, developing an ethical market, creating positive action topromote a fair trade may be inadequate.

レ• Inadequate efforts to increase the quality and safety of goods, and to mitigate risks for consumers.

レ

レ レ レ レ レ レ• Inadequate efforts to improve the traceability of materials and products.

レ

レ レ レ レ レ レ• Insufficient efforts to solve consumer issues through innovation.

レCommunity Resources

Society and Relations with
Bribery and corruption
government governments

Relations with
Health and Safety
consumers©Caux Round Table Japan

Produce

Minimum age• Children under the minimum age may be working without verification of their identify, or based on
counterfeit identification.
• Children under the minimum age may be exposed to child labour due to poverty.
• Children may be exposed to child labour in places such as plantations.

Freedom of
association

Consumer

SellTransportCore
operation / Forced or
supplycompulsory
chain
labour

ProcureChild labour

Concrete issues

Research
Development

Key human rights issues in consumer goods sector

レ レ
レ レ レ

レ レ

18

3.5 Pharmaceutical Sector
Value Chain

DiscardConsume

Procureレ

Wage

・Wage standard may not conform to living standard in the area.
・Proper wages for overtime work may not be paid due to non-compliance with labor laws of eachcountry / region.
・There may be unfair low wages in foreign technical internship program

レ レ レ レ レ レ

レ

Health and safety

・The use of chemical compounds or/and pharmaceutical products, animals and cells without
adequate protections may endanger the health and safety of employees.
・Health and mental damage may occur due to long working hours.

レ レ レ レ レ レ

レ

Health and safety

・During the clinical development stage of pharmaceutical production, the health and safety ofsubjects may not be managed properly due to poor ethics of contract research organizations.
Moreover, there may be fraud in clinical trials and data.

Disciplinary actions

・Unfair disciplinary actions may be executed by companies.
・Unfair disciplinary actions may be executed due to the fact that no whistle-blower system has been レ レ レ レ レ レ
established.

During work

Redundancy and dismissal©Caux Round Table Japan

Sell
Transport
Produceレ レ レ レ レ レ

Employment

Discrimination

Develop

Working hours

・Long working hours may occur due to concentration of clinical trial on developed products,
concentration of production due to approval of new products, increased production due to pandemic
occurrence, and product recall.
・Long working hours may occur due to excessive customer support.
・Long working hours may occur due to insufficient labor management based on labor laws of eachcountry / region.

Work conditionsCore
operation/
Supplychain

Concrete Issues

Research

Key human rights issues in pharmaceutical sector

・Discrimination may occur based on sex, age, race, religion, SOGI, presence or absence ofdisability.
・Harassment (sexual harassment, power harassment, maternity harassment, SOGI harassment)
・Discrimination may occur based on gender, age, race, religion, SOGI, presence of disability,
differences in employment form.
・Unstable employment form may be forced.
・Organized dismissal may occur based on sex, age, race, religion, SOGI, presence of disability.
・Unfair pressure may be given based on differences in employment form.

レレ

レ レ レ レ レ レ

レ

レ レ レ レ レ レ

レ

レ レ レ レ レ レレ21

Value Chain

Relations withgovernments©Caux Round Table Japan

Discard

Legal compliance toemployment age
Employment under 18
years of age

・Child labor under the minimum age of each country may be conducted.
・The following problems may arise if young workers are hired under the age of 18.
- Loss of educational opportunities- Exploitation- Mental and physical damage

レ レ レ レ レ レ

レForced or compulsory
labour・Immigrants, refugees, foreign technical intern trainees may be engaged with forced labour by being
レ レ レ レ レ レ
taken disadvantage of their volunerable positions.

レ

Freedom of association and ・Participation in labor unions and similar organizations may be obstructed due to retaliation,collective bargaining
intimidation or harassment from business people.

レ レ レ レ レ レ

Use of natural resources

・Bio-piracy may occur in sourcing natural compounds that are essential for drug development.

Health and safety

・The environment may be polluted by a leakage of animals, cells, pharmaceutical products andchemical compounds to nature.
レ・The health of residents may be harmed due to the environmental pollution. And, the environmental
pollution may spread to animals and plants that residents live on.

レ

レ

レ

レ レ

Operations in preand post conflict Risks of providing products ・Products may not be provided to people in needed due to unstable social situations.
countries
Entry post
conflict
Risks of providing products ・Products may not be provided to people in needed due to unstable social situations.
countries

Relationswithgovernment Bribery andcorruptionsConsumeCommunity Environmental
Impact ofpharmaceuticalproducts

ProcureResources

Sell
Transport
ProduceCore
operation/ Forced or
Supply compulsory
chain
labourFreedom of
association andcollective
bargaining

Develop

Child labour

Concrete Issues

Research

Key human rights issues in pharmaceutical sector

レ レ

レ

レ

Relations with approved
persons・Illegal acts may be conducted for authorities (central governments and local governments) to makea smooth approval for manufacturing and selling.

レ

Relations with medical
persons・Illegal acts may be conducted to request to create data that gives advantage in sales and promotion
and falsified data on clinical trials and prescription.

レ レ

Gov’ts with poor humanrights records

・Company’s support for national / local public health measures may be used for propaganda byauthorities with poor human rights awareness, and for individuals with political beliefs.
・Improper treatments may be given due to insufficient governmental counter measures against
counterfeit medicines.

レ レ
レ

レ

レ

22

Value Chain

レ レ

レ レ
レ レ

・Injury may occur due to product failure.

レ レ・Investigational new products and therapeutic products to the patient may be given without priorinformed consent.
Consumers

Relations withpatients

Health and safety

Actions to pandemic

othersレレ・Damage to the environment may be caused by inappropriate disposal of medicines that the patient
can not use (It becomes a problem in the United States that medicines are disposed in toilets).

レ レ・Inappropriate prescription / treatment may be given due to exaggerated PR of product information.

レ レ・Decline in medical access in depopulated areas may result in failure to properly provide drugs in atimely manner.

レ レ・New pandemic virus may endanger lives of people and deteriorate the public health ofcommunities.
・Social unrest and security deterioration caused by pandemic may hinder business activities andmake it difficult for drugs to be supplied.

レ

レ

レ

レ
レ レ レ レ・Supply of therapeutic products may be delayed when new strains of pandemic influenza breaks out.
Personal
information©Caux Round Table Japan

Management of disease
information of individuals

レ レ・Side effects due to medication or incorrect medication may cause health hazard to the patient.

Responding to rare diseases ・Treatment for rare diseasesmay not be given due to shortage of medicines.

Public healthDiscardConsume・Health hazard may occur due to delay of report on side effects.

Procure・Insufficient measures may be taken for elimination of counterfeit medicines.

Sell
Transport
Produce

DevelopResearch

Concrete Issues

Key human rights issues in pharmaceutical sector

・When personal data such as genetic information may be lost, individuals may be identified. Also,
personal data may be used illegally.

レ レ レ レレ レ

レ
23

3.4 Food Sector
Value Chain
DiscardSell

ConsumeTransport

Produce

Working hours

・ Long working hours may occur at all work in own manufacturing factories including those of suppliers, and in logistics
drivers.
・ When production such as seasonal items concentrates, forced labour may occur to keep the delivery date.

レ レ レ レ レ

レ

Wages

・ Wage levels do not match the local standard of living.
・ Proper wages are not paid to workers due to the application of piece-rate work in palm farms and fishing grounds.
・ Introducing efforts like fair trade effectively to the society enables to increase consumer`s safety and corporate value, as
well as pay appropriate wages to local workers.
・ Improper low wages under the Technical Intern Training Program.

レ レ レ レ レレ

レ レ レ レ レレ

レ レ レ レ レレ

レ レ レ レ レレ

レ レ レ レ レレWorkplaceconditions

Health and safety

Employment
Coreoperation /Discrimination
Supply chain

ProcureResearch
Developme

Concrete issues

Key human rights issues in food sector

During work

・ The health and safety of employees and workers may be threatened due to excessive work, inadequate measures against
work-related accidents, handling of chemical substances including agrichemicals, and dangerous work in a process ofmanufacturing products including raw material suppliers and a process of research and development (Employee =Perspective of Persons with Disabilities).
・ In order to reduce risks, it is important to consider cultural differences such as color barrier-free (consideration of coloring)and direction of opening and closing the door.
 Accidents may occur during operation of work vehicles.
・ Discrimination may occur during the recruitment process, based on race, gender, religion, origins including overseas,sexual orientation, sexual recognition, disabilities, ethnicity and beliefs.
・ Safety education may be fully given to workers* including foreign employees, disabled persons and temporary workers.
Also, they may receive unequal treatment in safety education. *The term of "Workers" is applied as followed.
・ Workers may be forced to unstable employment form.
・ Sexual, power, maternity, SOGI harassment.

Assessment, Treatment, ・ Discrimination may occur in assessment and treatment based on race, gender, religion, origins, sexual orientation,
Dismissal
disability, ethnicity, beliefs, sexual recognition, medical history (HIV etc), care for family members, and Infertility treatment.
Child labour
Elderly labour

・ Child labour under the minimum labour age may occur.
・ Children may lose the right to education.
 Children may suffer from mental and health problems.

レ レ レ レ レ

レ

Employment
under 18 years ofage Involvement in night labour and dangerous labour

レ レ レ レ レレ

Forced orcompulsory labour

・ Forced labour against immigrant workers may occur.
・ Illegal immigrants may receive inhumane treatment.
・ Exploitation of technical intern trainees in Japan and their involvement in dangerous work.
・ Slave labour in the procurement process of agriculture, forestry and fisheries may occur.
 There may be long working hours due to excessive requests from business partners.

レ レ レ レレ

レ レ レ レ レ

レ

Freedom of
association andcollective
bargaining©Caux Round Table Japan

Conflict with local law

・ Freedom of association and the rights of collective bargaining under international human rights law may not be fully
ensured in countries in which unions are not permitted, or unions are permitted but poorly implemented.

19

Value Chain

Bribery and corruption©Caux Rount Table Japanレ レ

レ レ レ レ レ レ レ

・ In establishing factories and gaining marketing rights (marketing license), companies may be demanded for bribes toacquire lands and permissions.

レ レレ The occurrence of human rights violation caused by adhesion between the sending agency and the relevant government.

レ レ

レ・ Incorrect food labeling may cause health hazard to consumers.
・ Incorrect understanding may be created by not informing consumers of the right knowledge on food.
・ Realization of provision of information that does not depend on language by utilizing "Pictogram" that Japan disseminates
to the world.

Responsible marketing

・ Improper marketing may lead consumers (especially minors) to develop poor eating habits.
・ Appropriate nutritional guidance and support for local children can be realized with buying power.
 Inappropriate advertising and PR may cause more discrimination.

レ レQuality control

・ Inadequate quality control may harm consumers' health.
・ Intentional quality obstruction (food defense).

レ レ レ レ レ レ

ConsumerPrivacy Protection

レ レ レProvision ofproper information
Health and safety

・ Risks of leaking personal information gained through consumer campaigns, mail order sales, and member registration.
(contractor is also considered) Addressing the EU General Data Protection Regulation.

Discard The withdrawal of local factories and projects may reduce employment in the surrounding area and the market may
decline.

Investment tocommunity
Relations withSociety and governments
government
Investment tocommunity

・ Titles to the land of local people or indigenous groups may be ignored, especially when constructing such as fields, ponds,
factories/manufacturing sites.
 Deprivation of the rights of local people may occur due to the enclosure of agricultural lands.

Sell

Title to land

ConsumeAccess to land

Community

Transport

Resources

・ Due to large-scale agriculture, fishery and forestry at suppliers of raw materials, communities may face a decrease inagricultural production and catches of fish.
Use of natural resources ・ Impact on access to water, local ecological systems, and lives and traditions of local and Indigenous people.
・ A single crop production (switch to cash crops) may cause the loss of a self-sufficient food system.
・ Due to construction of factories, local people may lose the access right to water.

Produce

Concrete issues

ProcureResearch
Developme

Key human rights issues in food sector

レ レ

レ レ

レ レ レ
20

3.6 Printing (Publishing and Advertising) Sector
Value Chainレ

During work Foreign workers may be subject to lack of health and safety education due to language barriers.
 Foreign workers may receive unfair treatment in wages.

レ レ- There could possibly be child labour within the supply chain (at subcontractors, and Asian factories
where products for give-away campaigns are made)Forced overtime work

 A decrease in printing demand causes a decrease in printing facilities. During the busiest times of theyear such as the end of the year and at the end of the term, work concentrates in factories with full
facilities. Under this circumstance, there are more risks of overtime work, temporary employment anddismissal of workers including foreign workers.

Prison labour Prison labour (known as “keimusagyo” (“prison industry”) in Japanese) may be used and workers
may not receive adequate payment. However, printing business that offers printing services at half
price is emerging. It is expected that printing order from private sectors will decrease. It is necessary
for an industry organization and private companies to observe printing work that uses prison labor.

Forced orcompulsory
labour©Caux Round Table Japan

Discard

Health and safety

 Risks that workers face printing press accidents
 Potential cancer risks caused by the use of chemical materials in enclosed spaces with inadequate
ventilation, and in printing factories.
 Risks of health hazards and water pollution due to a leak of chemical substances.

Use

レWorking
conditionsCore
operation/ Discrimination
Supplychain
Child labour

Sell
Transport

 Risks of long working hours in sales and marketing department, produce department, in the factory,at suppliers and subcontractors.

ProducePlan
Produce

Working hours

ProcureConcrete issues

Key human rights issues in printing sector

レ レ レ

レ レ

レ

レ レ レ

レ レ

24

Value Chain

 Raw materials using illegally logging may be used. For paper suppliers, it is necessary to investigate
the legality of timber to suppliers.

レ

DiscardUse of natural resources

レ レ レ レ レ レ

Use©Caux Round Table Japan Expression in printed materials mainly advertising may infringe human rights of socially vulnerable
people such as children and may have a negative influence on them.

SellTransport

Community Resources

Human rights violationin advertisement
expression

レ

Produce With changes in management system of personal information such as application of national
identification number, there may possibly a risk of a leak of personal data that the printing sector deals
Protection and storage of with.
personal data
 It is anticipated that a new business model in the printing sector will accelerate a price decline andgrow in the market. There may possible a risk of inappropiriate management of personal information
Relations withand a risk of poor checks of printing records by business models placing price priority.
consumers

ProcureConsumer

Concrete issues

Plan
Produce

Key human rights issues in printing sector

レ レ

レ

25

3.7 Consulting Sector
Key human rights issues in business operationsof one’s company in consulting sector

5.11.1 Value Chain
Develop : R&D, survey, planning of audit
Procure : procurement of office space, equipment, supplies, materials, procurement of IT (hardware, software and indirect materials such as date center site,materials, electricity, fuel and water), intellectual assets (books, paid reports, etc.), events / training space, various online services, etc.
Outcource : outsocuring to partner companies
Provide : planning, proposal, research report, audit plan / preparation, sales / proposal / consignment (face to face / net), consulting · providing audit services
Use : use of the provided service (including service) at the client side

Value Chain

Wages

 Proper overtime wages to excessive work and long working hours may not be paid.

レ

レ レ

Health and safety Mental health problems may occur due to Long working hours and excessive stress causedby particular work.
 Progression of diseases by non-health check-ups.
 Safety risks when entering and leaving working places of clients
 Long travelling hours and distances may cause a heavy burden on mental and physicalheaths, and may expose employees to risks of being involved in accidents.

Core
operation/
Supply
chain

レ

レ レ

Employment

 Employees may be hired without being appropriately assessed.

レレ レ

During work There are risks of discrimination or unfair treatment in training, assignment, assessment andpromotion based on race, gender, sexual orientation, sexual recognition, religion, and culture,
because a project team consists of multi-national members.
レ Female workers may face discrimination or unfair treatment in training, assignment,
assessment and promotion after taking maternity leave.
 Temporary employees, etc may be forced to do a non-contractual work.

Discrimination

レ レ

Redundancy and dismissal  Uunreasonable pressure aiming for redundancy may be given to temporary employees, etc.

レ

レ レResources

Use of natural resources

 Risks of using papers made from illegal logging in a business workplace.

レ レ レ レRelations withgovernments

Bribery and corruption

 Brides may be used when making a contract.
 Risks of losing fairness of contents of audits and reports due to bribery.

レ©Caux Round Table Japan*

Discard

レ レ

*
Use

レ

ProvideWorkplaceconditions

Outsource

Develop

Working hours

 Risks of exposing employees, etc to excessive work under the name of offering services toclients.
 Work has the self-contained nature. Thus, employees with high aspiration may overwork tocomplete tasks which do not involve instructions of companies and supervisors.

ProcureConcrete issues

Key human rights issues in consulting sector

レ レ*at client side26

Key human rights issues in operation of service provider company in consulting sector
Value Chain*

DiscardUse

Provide* When the case occurs in supply chain of client company, we may contribute to the caseレ レ レ レ レ レ
indirectly by providing them with services.
 In the audit work and corporate assessment work, we audit and access whether the case has
occurred. However, if audit is not properly conducted, we may overlook the occurrence of theレ レ レ レ レ レ
case.

Dangerous work andemployment

レ レ レ レ レ レ

Forced Labour

Deposits and papers

レ レ レ レ レ レ

Resources

Use of natural resources(water and lands)

Community Title to land
Investment toCommunity

Society andgovernment

During work

OutsourceCore
Discrimination
operation/
SupplyChild Labour
chain

ProcureTreatment in the
Health and safety
workplace

Concrete issues

Develop

Key human rights issues in consulting sector

Relations withgovernments

 When the case occurs in supply chain of client company, we may contribute to the caseindirectly by providing them with services.

Voluntary relocationconsultation andcompensation

レ レ レ レ レ レ

レ レ レ レ レ レ‐ We may indirectly contribute to human rights activities of clients through providing services
レ レ レ レ レ レ
such as supporting to development client's human rights policy.

Bribery and corruption

 When the case occurs in supply chain of client company, we may contribute to the caseindirectly by providing them with services.

Relations to states withpoor human rights record

 Some countries where client companies are operating or companies consider entering
markets may have poor understanding of human rights. Investment, sales of goods andservices, taxes through providing client companies with services in those countries may cause
deterioration of human rights abuses.
 In the audit work, we audit whether the case has occurred. However, if audit is not properly
conducted, we may overlook the occurrence of the case.

レ レ レ レレ レ レ

* at client side27

List of Participants of 2018 Human Rights Due Diligence Workshop■ Company (17 Companies, 46 Participants)
Toshiyuki Muro

Youzou Nakao
Katsuaki Manaka
Hiroko Goto
Noriko Takita
Miho Matsuzaki
Junji Kokubo

Kazumi Azuma
Maki Murota
Ittoku Shimizu
Yoshiaki Ogawa
Koichi Kawahara
Emiko Mori

Yasushi Kato
Shuji Sonezaki
Eriko Takahashi

Tadahiro Aochi Ph.D.

Yoshinari Fukatsu

Ayana Nishi

AJINOMOTO CO., INC.
Associate General Manager, Direct Communication Group,
CSR Team Leader, Public Communications Dept.
AJINOMOTO CO., INC.
Talent Development Group, Human Resources Dept
QUICK Corp. ESG Research Center
AnalystQUICK Corp. ESG Research Center
AnalystSanofi K.K.
Assistant Manager, Public Affairs
Sanofi K.K.
Assistant Manager, Public Affairs
SHISEIDO CO., LTD
Group Manager, Environmental Integrity Group, Sustainability Strategy
Department
SHISEIDO CO., LTD
Manager, Environmental Integrity Group, Sustainability Strategy Department
Sompo Risk Management & Health Care Inc.
Consultant, ESG Group, Corporate Risk Consulting Department
Sompo Risk Management & Health Care Inc.
Consultant, ESG Group, Corporate Risk Consulting Department
Sompo Holdings, Inc. Sompo Japan Nipponkoa Insurance Inc.
Section Manager, Corporate Social Responsibility Department
Chugai Pharmaceutical Co., LTD.
Manager, Business Ethics Group, Corporate Social Responsibility Dept.
Chugai Pharmaceutical Co., LTD.
Senior Specialist, Business Ethics Group,
Corporate Social Responsibility Dept.
Chugai Pharmaceutical Co., LTD.
Business Ethics Group, Corporate Social Responsibility Dept.
TOTO LTD.
ESG Promotion Section Group Leader
TOTO LTD.
ESG Promotion Section, ESG Promotion Department, Management Planning
Division
Tokio Marine & Nichido Risk Consulting Co., Ltd.
Manager, Senior Chief Consultant, Business Resilience and Risk
Management Department
Tokio Marine & Nichido Risk Consulting Co., Ltd.
Manager, Chief Consultant, Business Resilience and Risk Management
Department
Tokio Marine & Nichido Risk Consulting Co., Ltd.
Assistant, Business Resilience and Risk Management Department

Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

Yayoi Okuma

Mayu Taniguchi

Yoshiaki Takahashi

Naoko Takagi
Mari Sato
Noriya Akinobu
Masako Ishimori

Shimpei Yamazaki
Mayako Watanabe

Yoichi Minamisawa
Miho Watanabe
Kenji Honda
Shimpei Toko
Mari Kojima
Toshihiko Hoshino
Satoshi Arita
Naoki Usui
Maiko Tsutsui
Midori Abo
Reiko Abe
Yoshiyuki Itoh

Tokio Marine & Nichido Risk Consulting Co., Ltd.
Senior Consultant, CSR & Environment Unit,
Product Safety & Environment Department
Tokio Marine & Nichido Risk Consulting Co., Ltd.
Senior Consultant, CSR & Environment Unit,
Product Safety & Environment Department
Toppan Editorial Communications Co., LTD.
UD Communication Laboratory, Design&Development Department,
Creative Communication Division
NICHIREI CORPORATIONManager, CSR Promotion, Strategic Planning
NICHIREI CORPORATIONManager, CSR Promotion, Strategic Planning
NISSHIN SEIFUN GROUP INC.
General Affairs Department General,Manager
NISSHIN SEIFUN GROUP INC.
Assistant Manger, General Affairs Department, General Administration
Division
NISSHIN SEIFUN GROUP INC.
General Affairs Division General Affairs Department
NISSHIN SEIFUN GROUP INC.
Assistant Manager, Public Communications Department, General
Administration Division
NISSHIN SEIFUN GROUP INC.
General Manager, Consumer Relations Office
NISSHIN SEIFUN GROUP INC.
Consumer Relations OfficeNomura Research Institute, Ltd.
Manager, Sustainability & Responsibility Group
Nomura Research Institute, Ltd.
Assistant Manger, Corporate Communications Department
FUJIFILM Holdings Corporation
Manager, CSR Group, Corporate Planning Div.
FUJIFILM Holdings Corporation
Senior Expert, CSR Group, Corporate Planning Div.
POLA ORBIS HOLDINGS INC.
Manager, Corporate Communications Div., Corporate Social Responsibility
POLA ORBIS HOLDINGS INC.
Corporate Communications Div., Corporate Social Responsibility
POLA ORBIS HOLDINGS INC.
Corporate Communications Div., Corporate Social Responsibility
POLA ORBIS HOLDINGS INC.
Corporate Communications Div., Corporate Social Responsibility
MITSUI CHEMICALS,INC.
Director, Corporate Sustainability Div.
MITSUI CHEMICALS,INC.
Manager, Corporate Sustainability Div.

Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/Jun Okumura
Saki Ishihara

Ayako Yawata

Koichiro Hosada

Masato Endo

Reiko Ishimura
Mio Sumida

Mitsubishi Chemical Holdings Corporation
Group Manager, KAITEKI Promotion Office, Corporate Strategy Division
MORINAGA MILK INDUSTRY CO., LTD.
Leader, Social Contribution Promotion Group, CSR Promotion Department
Corporate Communication Division
MORINAGA MILK INDUSTRY CO., LTD.
Leader, Social Contribution Promotion Group, CSR Promotion Department
Corporate Communication Division
MORINAGA MILK INDUSTRY CO., LTD.
Leader, CSR Planning Group, CSR Promotion Department
Corporate Communication Division
MORINAGA MILK INDUSTRY CO., LTD.
Manager, Environmental Affairs Group, CSR Promotion Department,
Corporate Communication Division
Unicharm Corporation
Manager, Environment Group, Corporate Social Responsibility Division
Unicharm Corporation
CSV Group Corporate Social Responsibility Division■NGO/NPO, Organization (13 Organizations, 13 Participants)
Akira Hatate
Hiroko Masuhara
Kenji IshiharaCharles E.McJilton
Hideki Wakabayashi
Dr. Takyuki Kawakami
Hitoshi Suzuki
Kenichi Kumagai
Keiko Kato
Yumiko Horie
Yoko DoiEmi Matsukawa

Japan Civil Liberties Union
Director
Trois Couleurs Inc.
Representative Director
GreenPeace Japan
Food for life Campaigner
Second Harvest JapanFounder/CEO
Japan NGO Center for International Cooperation (JANIC)
Secretary General
Rainforest Action Network
Japan Representative
Institute for International Socio-Economic Studies
Advisor
The ILO Association of Japan
Officer for Planning
Masuda Law Firm
LawyerSave the Children Japan
Advocacy Manager
Amnesty International Japan
Fundraising Department
QUICK Corp. ESG Research Centre
Principal

Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/

Mariko Yamaoka

Chihiro Kawashima

Citizens’ Network to Build a Sustainable Society through Responsible
Consumption (SSRC) Co-Director
NOT FOR SALE JAPANDirector
Japanese Trade Union confederation (JTUC-RENGO)
Executive Director, Department of Economic and Social Policy■ Cooperation
QUICK Corp. ESG Research Center■ Organizer
Caux Round Table Japan

Caux Round Table Japan
Shibuya Sanshin Mansion 505, 29-33 Sakuragaoka-cho, Shibuya-ku, Tokyo, 150-0031, JAPANTEL: +81-3-5728-6365 FAX: +81-3-5728-6366
http://crt-japan.jp/en/