Revisions to the CANDEO HOTELS Group Accommodation Contracts and Terms of Service
Effective on and after February 2022

Accommodation Contracts
Until January 31, 2022

On and After February 1, 2022

5

Refusal ofAccommodation
Contracts

If you engage in violence, threats, extortion or coercive demands against our hotel or its
employees.

If you engage in assault, threats, extortion or coercive unreasonable demands, or significantly
rude or violent behavior against the Hotel’s facilities or employees;

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The Hotel’s Right toCancel
Accommodation
Contracts

If our hotel is unable to provide accommodation due to natural disasters or other unavoidable
circumstances.

If accommodation cannot be provided due to any force majeure, including, but not limited to,natural disasters, major malfunctions or spread of infectious diseases;

If you do not observe the rules and prohibited actions stated in our hotels (restricted to actsthat are related to necessities for fire prevention) such as by smoking in your guest room or byinappropriately using fire safety equipment.

If you do not observe the prohibited matters stated in the Terms of Service (the “ TOS ” )established by the Hotel (limited to those necessary to prevent fires), such as smoking in any
place other than a guest room where smoking is expressly allowed or the designated smoking
areas, smoking in bed, or vandalizing or inappropriately using firefighting equipment, etc.;

If you are recognized as a member of or affiliated with an organized crime group, or a memberof any other anti-social force or movement.

If you engage in assault, threats, extortion or coercive unreasonable demands, or significantly
rude or violent behavior against the Hotel’s facilities or employees; or2. If the cancellation pursuant to the preceding paragraph is due to reasons attributable to you,we may claim against you compensation for damage caused to us.

9Available Hours ofGuest Room

When staying for one night, you are able to use your guest room in our hotel from 3pm to 10amof the following morning.

You may use the contracted guest room of the Hotel until the time specified by us unlessotherwise specified as an accommodation plan.

11Business Hours

Front desk: 24 hours

The business hours of the main facilities of the Hotel shall be described in brochures,pamphlets, service directories inside the guest rooms, and notices inside the premises of theHotel.

Handling of Deposited
Goods

Candeo Hotels will not compensate you for any damages relating to the lose, break, orotherwise damage of goods, cash, or valuables, unless this damage is proven to have beencaused intentionally or due to negligence from the hotel.

1. The Hotel shall compensate for any loss or damage to the goods that you have deposited
with the front desk unless such loss or damage is due to force majeure; provided, however, thatwith regard to cash, expensive goods or valuables of which the type and value have not been
declared by you in advance, the Hotel shall compensate you for the damages up to the limit of
one hundred and fifty thousand (150,000) yen.

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2. The Hotel shall compensate for any loss or damage caused by its intentional or negligent act
to the goods, cash, or valuables that you have brought into the Hotel but not deposited with thefront desk; provided, however, that with regard to those of which the type and value have notbeen declared by you in advance, the Hotel shall compensate you for the damages up to thelimit of one hundred and fifty thousand (150,000) yen, except through its intentional act orgross negligence.

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Custody of Your
Baggage or Belongings

When any baggage or belongings of a guest are left in a guest room after check-out, Candeo
Hotels will check to see if the item has an identifiable owner. If so, we will contact the ownerand either keep this item in our storage, or send it to a police station to be picked up

In the event your baggage or belongings are left in the Hotel after you have checked out, theHotel shall, in principle, wait for an inquiry from the owner for instructions. If no instruction isgiven by the owner, the Hotel shall keep the baggage or belongings for three (3) days including
the date of discovery, and then cash, expensive goods or valuables thereof shall be brought tothe nearest police station and other articles shall be disposed of from time to time at thediscretion of the Hotel. Provided, however, that articles that impair the sanitary environment,such as food and drink, newspapers, magazines, umbrellas, and the like shall be disposed ofpromptly in accordance with the prescribed procedures of the Hotel.
4. If your baggage or belongings remain in the room after the checkout time on the checkout
date, the Hotel shall contact you and ask for a prompt checkout. If there is no contact with youor you do not check out promptly, the Hotel may, at its discretion, move your baggage orbelongings from the room and shall handle or dispose of them in accordance with Paragraph 2of this article. In this case, the Hotel ’ s liability for the custody of the baggage or belongings
moved from the room shall be subject to the provision of Paragraph 2 of the preceding article.

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Liabilities for Parking

2. The Hotel shall not be liable for theft, loss or damage of any vehicle, its attachments or loads
in any affiliated parking lot that is not managed by the Hotel.

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Severability

In the event any part of this T&C, the TOS or any other rules or regulations established by theHotel (the “T&C, etc.”) is held to be invalid under applicable laws or regulations, such invalidity
shall not affect the validity of the remaining provisions thereof.

20

Governing Law

The validity, interpretation and performance of the T&C, etc. shall be governed by the laws ofJapan.

21Jurisdiction

All disputes arising out of, or in connection with, the accommodation contract or any agreement
related thereto entered into between the Hotel and you, or the T&C, etc. shall be submitted tothe exclusive jurisdiction of the Tokyo District Court in the first instance.

Language

The T&C, etc. made and established in Japanese shall be authentic. Even if a translationthereof is furnished for your reference, only the Japanese original shall have effect, and thetranslation shall not be binding upon the parties hereto.

Amendment of theT&C, etc.

1. The Hotel may, at its discretion, amend the T&C, etc. in the cases that fall under any of thefollowing items:
i. If the amendment of the T&C, etc. conforms to the general interests of guests; orii. If the amendment of the T&C, etc. is not contrary to the purpose of the accommodation
contract and is reasonable in light of its necessity, adequacy of the amended content, itscontent, and other matters pertaining to it.
2. Any amendment of the T&C, etc. shall be effective as of the effective date stated at the time
when the amended provisions are posted or displayed on the prescribed website or otherwise.

2223©Candeo Hospitality Management, Inc.

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Revisions to the CANDEO HOTELS Group Accommodation Contracts and Terms of ServiceTerms of Service
1

The Use of Guest
Rooms 5

2

Room Key

Room Key5

Valuables

9PaymentOLD

NEW

Please note that even if staying at the hotel for an extended period, this cannot be claimed aslegal residency.

A long-term stay shall not give rise to any right of lease or residence, or other legal rights
relating to residence.

23Be sure to keep the door on the latch by using the “door latch” during your stay and bedtime.
If you lose your room key, you shall pay 1,000 yen (1,100 yen including tax) for the card key, or
10,000 yen (11,000 yen including tax) for the cylinder key as the cost of re-creation of the roomkey.

If you lose your room key, you shall pay 1,000 yen (1,100 yen including tax) for the card key, or10,000 yen (11,000 yen including tax) for the cylinder key as the cost of re-creation of the roomkey.

Be sure to hold onto any valuables and expensive items to ensure their safety.

Do not store valuables or expensive goods in the room, but be sure to wear them on your way.

You may not enter the guest room before payment of accommodation charges, etc., except as
specifically permitted by us.

Even in the cases where accommodation charges, etc. are to be paid by a person other thanyou, such as a package tour organized based on a corporate contract or by a travel agency or
any other agent, if we do not receive the payment by the specified payment date, you may notstay at the Hotel, except for the case where you directly pay the accommodation charge, etc.

12Prohibited Behavior

The following matters shall be prohibited in the Hotel Facilities. In the event of any of thefollowing, we may immediately decline your use of the Hotel Facilities and have you departtherefrom even after your booking is concluded or during use of the Hotel Facilities. In thiscase, we shall not refund or indemnify you therefor. We also may report or consult with thepolice, fire department, or other relevant organizations to prevent troubles, dangers, etc.

Prohibited Behavior
4

Smoking in the Hotel Facilities (except in guest rooms where smoking is expressly allowed andin designated smoking areas).

Prohibited Behavior
5

Breaking or damaging any facility, furniture, fixture, equipment or other goods in the Hotel
Facilities, changing the existing status thereof, moving them or taking them out of the Hotel
Facilities.

Prohibited Behavior
11Taking photographs or movies for business use, whether for profit or not, in the Hotel Facilities,
or making photographs and movies taken in the Hotel Facilities publicly available for business
use, whether for profit or not, without our permission.

Prohibited Behavior
12

Use of the Hotel Facilities for purposes other than those specified by us, such asaccommodation, eating and drinking, without our permission.

Prohibited Behavior
13

Any other act deemed inappropriate by us.

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The Hotel Facilities may not be available due to unavoidable circumstances, such as naturaldisasters, major malfunctions, spread of infectious diseases, establishment, revision or abolitionof laws and regulations, orders, dispositions, instructions or advices by the government, localgovernments and other public authorities, acts of dispute, accidents or failures oftransportation or communications lines or other force majeure, or unexpected situations
including, but not limited to failures of our facilities.

©Candeo Hospitality Management, Inc.

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