MXview One 1.4.0 User Manual
Version 5.0, July 2024

www.moxa.com/products© 2024 Moxa Inc. All rights reserved.

MXview One 1.4.0 User Manual
The software described in this manual is furnished under a license agreement and may be used only in accordancewith the terms of that agreement.

Copyright Notice© 2024 Moxa Inc. All rights reserved.

Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.

Disclaimer
•
•

•

•

Information in this document is subject to change without notice and does not represent a commitment
on the part of Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including,but not limited to, its particular purpose. Moxa reserves the right to make improvements and/orchanges to this manual, or to the products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes noresponsibility for its use, or for any infringements on the rights of third parties that may result from its
use.
This product might include unintentional technical or typographical errors. Changes are periodicallymade to the information herein to correct such errors, and these changes are incorporated into new
editions of the publication.

Technical Support Contact Informationwww.moxa.com/support

Table of Contents
1.

2.

3.

4.

5.

6.

7.

Introduction ......................................................................................................................................... 7
Key Features ......................................................................................................................................... 7
Web-based Operation ..................................................................................................................... 7
Auto Discovery and Topology Visualization ........................................................................................ 7
Event Management ......................................................................................................................... 7
Configuration and Firmware Management .......................................................................................... 7
Traffic Monitoring ........................................................................................................................... 7
System Requirements ............................................................................................................................ 8
Supported Devices ................................................................................................................................. 8
Installation and Uninstallation ............................................................................................................. 9
Installation Procedure ............................................................................................................................ 9
For Windows .................................................................................................................................. 9
For Ubuntu .................................................................................................................................... 9
Uninstallation ...................................................................................................................................... 10
For Windows ................................................................................................................................ 10
For Ubuntu .................................................................................................................................. 10
Getting Started ................................................................................................................................... 11
MXview One Control Panel .................................................................................................................... 11
Server Control ............................................................................................................................. 11
Configuration ............................................................................................................................... 12
DB Backup & Restore .................................................................................................................... 14
Plug-in Manager ........................................................................................................................... 16
Certificates .................................................................................................................................. 22
Starting the MXview One Server and Logging Into MXview One ................................................................. 33
Logging Into MXview One Remotely ....................................................................................................... 34
License Management ............................................................................................................................ 36
Checking the License .................................................................................................................... 36
Adding a New License ................................................................................................................... 37
Using Device Discovery ........................................................................................................................ 38
Account Management ........................................................................................................................... 40
Adding User Accounts ................................................................................................................... 41
Modifying User Accounts ............................................................................................................... 41
Deleting User Accounts ................................................................................................................. 42
Exporting User Accounts ............................................................................................................... 42
Configuring the Password Policy ..................................................................................................... 42
Configuring Login Notifications ....................................................................................................... 44
Changing the Display Language ..................................................................................................... 45
License Management .......................................................................................................................... 46
License Management Overview .............................................................................................................. 46
License Type ....................................................................................................................................... 47
Adding a New License........................................................................................................................... 48
Adding an Add-on License ..................................................................................................................... 50
Deactivating a License .......................................................................................................................... 53
Reactivating a Deactivated License ........................................................................................................ 54
Transferring a License to a Different Instance of MXview One .................................................................... 56
Quantity of Monitored Devices Exceeds the Number of Node-based Licenses ............................................... 58
Dashboard Widgets ............................................................................................................................ 60
Dashboard Overview ............................................................................................................................ 60
Device Summary ................................................................................................................................. 60
Event Highlights .................................................................................................................................. 61
Device Discovery and Polling .............................................................................................................. 62
Device Discovery Overview ................................................................................................................... 62
Configuring IP Address Scan Ranges ...................................................................................................... 63
Configuring Device Polling Settings ........................................................................................................ 65
Changing Default SNMP Configuration .................................................................................................... 66
Changing Modbus TCP Settings.............................................................................................................. 67
Topology Management ........................................................................................................................ 68
Topology Overview .............................................................................................................................. 68

8.

9.

10.

11.

12.

Viewing the Topology Map .................................................................................................................... 69
Viewing Recent Events ......................................................................................................................... 71
Organizing the Topology Structure By Group Function .............................................................................. 73
Redundant Topologies .......................................................................................................................... 76
PoE Power Consumption Visualization ..................................................................................................... 76
VPN Tunnel Visualization....................................................................................................................... 77
Port Trunking ...................................................................................................................................... 77
Adding Devices and Links ..................................................................................................................... 78
Deleting Devices and Links ................................................................................................................... 80
Updating the Topology Map ................................................................................................................... 80
Refreshing the Topology Layout ............................................................................................................. 81
Creating a New Topology Map ............................................................................................................... 82
Setting/Editing the Background Image ................................................................................................... 83
Editing the Topology Appearance ........................................................................................................... 84
Editing the Device Appearance .............................................................................................................. 88
Exporting the Topology Map .................................................................................................................. 90
Network and Traffic Monitoring .......................................................................................................... 91
Viewing Link Properties ........................................................................................................................ 91
Viewing Port Traffic .............................................................................................................................. 92
Viewing Packet Error Rates ................................................................................................................... 93
Monitoring Traffic Loads ....................................................................................................................... 94
Monitoring Network Security ................................................................................................................. 94
Configuring Severity Thresholds for Traffic and Fiber Status Monitoring Events ............................................ 99
Configuring Custom Port Labels ........................................................................................................... 102
SFP Fiber Status ............................................................................................................................... 103
Viewing the SFP Fiber Status in Table View ........................................................................................... 103
Synchronize the SFP Threshold From the Device .................................................................................... 104
Device Operation in the Topology ..................................................................................................... 105
Viewing the Device List....................................................................................................................... 105
Importing Device Configurations .......................................................................................................... 108
Exporting Device Configurations .......................................................................................................... 109
Upgrading Firmware ........................................................................................................................... 110
Configuring SNMP Trap Server............................................................................................................. 111
Configuring Port Settings .................................................................................................................... 112
Configuring SNMP Communication Protocol ........................................................................................... 113
Configuring MXview One Polling Interval ............................................................................................... 114
Configuring Device Accounts ............................................................................................................... 115
Modifying the Device Alias .................................................................................................................. 116
Changing the Device Icon ................................................................................................................... 117
Signing on to Device Web Consoles ...................................................................................................... 118
Managing and Running Scripts ............................................................................................................ 119
Running a CLI Script ................................................................................................................... 119
Running a Saved CLI Script ......................................................................................................... 122
Changing Device Groups ..................................................................................................................... 124
Refreshing the Device Status .............................................................................................................. 125
Deleting Devices ................................................................................................................................ 125
Device Management.......................................................................................................................... 126
Configuration and Control ................................................................................................................... 126
Configuration and Control Overview .............................................................................................. 126
Account and Password ........................................................................................................................ 143
Account Management Overview.................................................................................................... 143
Password Automation Overview ................................................................................................... 145
Account Audit Overview .............................................................................................................. 150
Default Password Audit Overview ................................................................................................. 152
Temporary Accounts Overview ..................................................................................................... 153
Saved CLI Scripts.............................................................................................................................. 157
Saved CLI Scripts Overview ................................................................................................................ 157
CLI Scripts ........................................................................................................................................ 158
Adding a CLI Script ..................................................................................................................... 158
Searching for a CLI Script............................................................................................................ 159

13.

14.

15.

16.

17.

Editing a CLI Script ..................................................................................................................... 159
Deleting a CLI Script ................................................................................................................... 160
Deleting Multiple CLI Scripts ........................................................................................................ 160
Creating a CLI Script Scheduled Task ............................................................................................ 161
Execution Results .............................................................................................................................. 163
Download All Execution Results .................................................................................................... 163
Delete All CLI Script Execution Results .......................................................................................... 164
Delete Execution Results Prior to a Specified Time .......................................................................... 165
Script Automation .............................................................................................................................. 165
Adding a Script Automation ......................................................................................................... 165
Editing a Script Automation ......................................................................................................... 167
Deleting a Script Automation ....................................................................................................... 167
Deleting Multiple Script Automations ............................................................................................. 168
Automation Buttons ........................................................................................................................... 168
Editing an Automation Button Group ............................................................................................. 168
Editing an Automation Button ...................................................................................................... 170
Creating an Automation Button Group........................................................................................... 172
Changing the Automation Button Widget Size ................................................................................ 173
Firmware Management ..................................................................................................................... 176
Firmware Management Overview ......................................................................................................... 176
Check Firmware Status ............................................................................................................... 176
Model Series Table Overview ....................................................................................................... 177
Selecting a Firmware Version ....................................................................................................... 179
Upgrading Firmware ................................................................................................................... 180
Events and Notifications ................................................................................................................... 182
Event Monitoring ............................................................................................................................... 182
Viewing Event History ................................................................................................................. 182
Configuring Event Thresholds and Severity Levels .......................................................................... 184
Notification Methods........................................................................................................................... 188
Configuring Email Server Settings ................................................................................................ 188
Notification Management .................................................................................................................... 188
Configuring New Event Notifications.............................................................................................. 189
Editing or Exporting Registered Actions ......................................................................................... 190
Editing or Exporting Notification Configurations .............................................................................. 191
Custom Event Management................................................................................................................. 192
Configuring Custom Events .......................................................................................................... 192
Viewing or Exporting Custom Event Settings .................................................................................. 194
Enabling/Disabling or Editing Custom Events ................................................................................. 195
Syslog Settings ................................................................................................................................. 196
Enabling/Disabling the Built-in Syslog Server ................................................................................. 196
Viewing Syslog Events ................................................................................................................ 196
Enabling/Disabling Syslog Forwarding ........................................................................................... 198
Inventory Management .................................................................................................................... 200
Assets and Warranty .......................................................................................................................... 200
Asset List Overview .................................................................................................................... 200
Warranty Management Overview .................................................................................................. 202
Warranty Notifications Overview................................................................................................... 205
Rogue Device Detection ...................................................................................................................... 206
Rogue Device Settings Overview .................................................................................................. 206
Device Baseline Overview ............................................................................................................ 208
Current Rogue Devices Overview .................................................................................................. 209
Rogue Device History Overview .................................................................................................... 211
Backups, Restores, and Compares .................................................................................................... 213
Backing Up the MXview One Database .................................................................................................. 213
Backing Up Device Configurations ........................................................................................................ 214
Restoring Device Configurations .......................................................................................................... 216
Comparing Archived Configuration Files ................................................................................................ 218
Creating Maintenance Scheduler for Database/Configuration Backups ...................................................... 220
Custom Integrations ......................................................................................................................... 222
OPC UA Server Overview .................................................................................................................... 222

18.

19.

Viewing the OPC Tags Table......................................................................................................... 222
Adding an OPC Tag ..................................................................................................................... 223
Editing an OPC Tag ..................................................................................................................... 224
Deleting an OPC Tag ................................................................................................................... 224
Deleting Multiple OPC Tags .......................................................................................................... 225
Configuring OPC UA Server Settings ............................................................................................. 225
Managing RESTful API Keys ................................................................................................................ 226
Embedding Web Widgets .................................................................................................................... 228
Wireless Add-on Module ................................................................................................................... 230
Introduction ...................................................................................................................................... 230
System Requirements ................................................................................................................. 230
Supported Devices ..................................................................................................................... 230
Getting Started With the Wireless Add-on Module .................................................................................. 231
Wireless Module Features ................................................................................................................... 232
Main Dashboard ......................................................................................................................... 232
Dynamic Wireless Client Roaming ................................................................................................. 233
AP/Client Device Dashboard......................................................................................................... 235
AP Device Dashboard .................................................................................................................. 235
Client Device Dashboard ............................................................................................................. 236
Wireless Device Summary ........................................................................................................... 237
Wireless Roaming Playback.......................................................................................................... 238
Power Add-on Module ....................................................................................................................... 240
Introduction ...................................................................................................................................... 240
System Requirements ................................................................................................................. 240
Supported Devices With PRP/HSR Features .................................................................................... 240
Getting Started With the Power Add-on Module ..................................................................................... 241
Power Module Features....................................................................................................................... 242
Topology ................................................................................................................................... 242
Ungrouping an IED Group............................................................................................................ 244
Creating an IED Group ................................................................................................................ 248
Import SCD ............................................................................................................................... 249
GOOSE Message......................................................................................................................... 250

1. Introduction

The Moxa MXview One network management software consists of three parts: The Main Module, Power Addon Module, and the Wireless Add-on Module. The Moxa MXview One network management software gives
you a convenient graphical representation of your Ethernet network, and allows you to configure, monitor,and diagnose Moxa networking devices. MXview One provides an integrated management platform that canmanage Moxa networking devices, such as Ethernet switches, wireless APs, SNMP-enabled, and ICMPenabled devices installed on subnets. The MXview Power Add-on Module provides additional advanced
functions for power substation applications and the MXview One Wireless Add-on Module provides additional
advanced functions for wireless applications to monitor and troubleshoot your network, and help you
minimize downtime.

Key Features
Web-based Operation
You will need to install the MXview One on a Windows computer connected to the network(s) that are to be
managed. After installing MXview One, the network can be managed using Chrome, Firefox, or Microsoft
Edge (version 79+), without installing additional software.

Auto Discovery and Topology Visualization
Within the Device Discovery, MXview One locates networking devices with SNMP or ICMP services enabled.
MXview One can collect topology information from devices with LLDP capability and draw the topology of the
network, which shows wired and wireless connections. For ICMP devices without LLDP, MXview One canverify the connection relationship through ARP algorithms, and help you create an accurate drawing of the
network topology. If any managed PoE switches are in your network, the PoE power output information will
also be visualized automatically.

Event Management
For troubleshooting purposes, MXview One logs events that match predefined conditions, such as linkup/down, device unreachable, or traffic overloading. The most recent events will be displayed to inform
users of the networking status. Devices and links that generate events will be highlighted with different
colors. When an event occurs, users can be notified by email.

Configuration and Firmware Management
MXview One provides an interface for managing Moxa networking devices from a central location. Users canremotely backup or update configuration files, and upgrade firmware via MXview One.

Traffic Monitoring
MXview One can log the network traffic of network devices that have been discovered.

MXview One 1.4.0 User Manual7System Requirements
The computer that MXview One is installed on must satisfy the following system requirements:
CPU
RAM
Hard Disk SpaceOS

Client Browser Requirements

System Requirements
Quad-core CPU or better
16 GB or higher
SSD 1 TB or higher•
Windows 10, Windows 11 (64-bit)
Windows Server 2016, Window Server 2019, Windows Server 2022
(64- bit)•Linux - Ubuntu 18.04, Ubuntu 20.04, Ubuntu 22.04
For the latest supported OS versions, please visit the MXview One
website: https://www.moxa.com/en/products/industrial-networkinfrastructure/network-management-software/mxview-oneseries#resources
Browser:
Chrome: Version 76 or later
Firefox: Version 69 or later
Microsoft Edge: Version 79 or later

Supported Devices
MXview One supports a full range of functions, such as network status, traffic log, andconfiguration/firmware file management.
•

For other SNMP-enabled devices, MXview One supports standard management functions, such as linkup, link down, and SNMP MIBII information.

•

MXview One can only monitor the connectivity of devices that support ICMP.

Please check the MXview One datasheet on moxa.com for a list of Moxa devices that are supported.

MXview One 1.4.0 User Manual82. Installation and Uninstallation

Installation Procedure
For Windows
1.

Execute the installation program.

2.

During the installation, you can check the EULA (End-User License Agreement) and choose the directoryin which MXview One will be installed and the default language, or leave the settings as the default
values.

3.

After the installation is complete, shortcuts for launching the MXview One server will be created on thedesktop and in the start menu.

NOTE
If your computer already has MXview installed, please uninstall it and then start the MXview One program
installation process.

For Ubuntu
For Ubuntu installation instructions, please refer to the MXview One Linux Installation Guide, which canbe downloaded from the Moxa website.
There are two ways to install MXview One on Linux Ubuntu: offline and online installation. We recommend
installing MXview One using the offline method first to avoid any compatibility issues.
If you are unable to activate MXview One using the online installation method, install the software using theoffline method.

MXview One 1.4.0 User Manual9Uninstallation
For Windows
1.
2.

Locate the Control Panel in Windows.
Under Programs, click Uninstall a program.
The Uninstall or change a program screen appears.

3.

Select MXview One

4.

Click Uninstall or Uninstall/Change at the top of the program list.

For Ubuntu
Execute the command line:#sudo apt remove mxview

MXview One 1.4.0 User Manual103. Getting Started

MXview One Control Panel
Server Control
Start the MXview One server on the computer before launching the MXview One web console. On the server
computer, double-click the MXview One desktop shortcut in the Windows operating system. For Ubuntu
users, type in the local host IP address to open the page.
The MXview One Control Panel log in screen appears first and after logging in will direct to the Control
Panel.

Provide the following login credentials•

Username: The default username is admin.

•

Password: The default password is moxa.

MXview One 1.4.0 User Manual11

If it is the first time you log in to the MXview One Control Panel, please change the default password toenhance security.

Configuration
Configure the following port numbers in the Configuration Page:

MXview One Central Manager Server Settings•

Enable Yes: This MXview One site will be managed through MXview One Central Manager. This requires the
below MXview One Central Manager settings to be configured.
 No: The MXview One site operates independently and cannot be managed through MXview One
Central Manager.

•

Manage Licenses through MXview One Central Manager
 Yes: All the licenses of this MXview One site will be managed through MXview One Central Manager.
 No: The licenses for this site are managed locally at the MXview One site.

•

Server Address IP/Domain Name: The IP address of MXview One Central Manager.
 Port: The service port used to connect to MXview One Central Manager. The default port number is
8883.

•

Authentication
 Password: The password used to connect to MXview One Central Manager.

•

Site ID Site ID: This value represents the site ID as shown on the Site Management page in MXview One
Central Manager.

MXview One 1.4.0 User Manual12Interface Settings•

Web Interface
 HTTPS: Specify the HTTPS port of the MXview One Central Manager server. The default port is 443.
 HTTP: Enable or disable HTTP. If enabled, specify the listening port of the server. The default port is80.

•

Database Interface Port: Specify the service port of the MXview One Central Manager database server. The default port
is 5432.
 Password: The password used to connect to MXview One Central Manager.

•

Microservices Interface
 Internal Service Port 1/2:i.

Port: Specify the communication ports between MXview One and its internal system. The
default ports are 8883 and 8882.

ii.

Password: The password used for the microservices interface.

When finished, click Save.

MXview One 1.4.0 User Manual13

DB Backup & Restore
1.

Navigate to DB Backup & Restore on the MXview One Control Panel.
The Database Backup & Restore screen will appear and includes Backup and Restore functions.

2.

Choose the Backup tab to start the process of backing up the database.

3.

In the Name field, specify the backup file name.

4.

Click Save.

5.

The message that the file of the backup database has been stored in the specified directory will be
displayed.

6.

When the database has been backed up successfully it will appear in the Historical backups list.

The system backup file includes the following items:•

Topology•

Traffic•

Availability

•

Event

•

Threshold settings•

Maintenance scheduler settings•

OID items•

Trap items•

System settings•

System Restore

MXview One 1.4.0 User Manual

14

The MXview One system will restore the system configurations from a backup file.
1.

Click the Restore Tab.

2.

Choose the backups you want to restore in the table. You can also copy a database to a specific pathand then press the refresh button to get the latest result.

3.

Click Restore.
A confirmation screen will appear.

4.

Displaying the restoration process.

5.

Click Close.

MXview One 1.4.0 User Manual

15

Plug-in Manager
Navigate to Plug-in Manager on the Control Panel. The Plug-in Manager is a tool that can be used to
manage the plug-in files. The Plug-in Manager screen features two tabs: Moxa Devices and SNMP
Devices.

Moxa Devices
When you discover a new Moxa product that has not been integrated in to the latest MXview One version,
you may not be able to retrieve the product information from MXview One. To solve this, you can download
the plug-in file from Moxa’s website, and then upload the file in the Plug-in Manager. After uploading theplug-in files, these new models can be supported by MXview One.
The Plug-in Manager screen includes the following information:•

Plug-in file version•

Upload a Plug-in file•

Supported device model

Steps to Upload a Plug-in File:1.

Stop MXview One.

2.

Download the latest plug-in file from the Moxa website. https://www.moxa.com/en/products/industrialnetwork-infrastructure/network-management-software/mxview-one-series#resources

MXview One 1.4.0 User Manual

16

3.

Navigate to the Plug-in Manager on the Control Panel.

4.

Click the folder (5.

) icon in Select a Plug-in File to upload the file (.zip) from your local machine.

Click Upload and if successful, the message below will be displayed.
MXview One will upload the plug-in file and display the supported devices.

SNMP Devices
MXview One supports third-party SNMP devices. Users can create an SNMP device plug-in by uploading MIB
files and defining the OID and OID syntax mapping. When uploaded, the information of these devices canbe viewed and monitored in MXview One.

MXview One 1.4.0 User Manual

17The tab SNMP Devices includes the following information:•

Upload a plug-in file.

•

Supported Device Model: This is the third-party SNMP device plug-in list, including built-in and userdefined SNMP plug-in. You can edit, download but cannot delete the built-in plug-in. If your third-party
device is not in the list, you can create a new SNMP plug-in, and please refer to the Create a Plug-in

Creating a Plug-in
Steps to Create an SNMP Plug-in:
1.

Navigate to Control Panel > Plug-in Manager > SNMP Devices.

2.

Click the Add () icon.
The Add an SNMP Model Plug-in screen will appear.

There are four steps to creating a third-party SNMP device plug-in file:3.

Specify sysObjectID.
a. sysObjectID: You can manually type in the sysObjectID or click the Get sysObjectID button to let
MXview One retrieve the sysObjectID. When clicking the Get sysObjectID button, the Get
sysObjectID From a Device window will appear.

After specifying all the necessary information, click Get sysObjectOID. If successful, a confirmation
message will appear.
Model: Specify the model name. The model name only supports A-Z a-z 0-9 _ - , (comma) ( ) andspace.
b. When finished, click Next.

MXview One 1.4.0 User Manual

18

4.

Load Device Files.
a. MIB Files: Upload all the necessary MIB files. You can upload multiple MIB files at once.
b. Icon File: Upload the device icon in PNG format. The maximum resolution is 150 x 150 px. The
maximum file size is 500 KB limit.


Icon Preview: The icon preview will show the uploaded image as it will appear in the
topology.

c. When finished, click Next.
5.

Select and Test OIDs.
After uploading the MIB files, the OIDs from the MIB files will be shown. You can test the OIDs to checkthe value before selecting them and moving on to the next step.

a. Test OIDs.
i.

Click on the Test OID () icon of the OID you want to test.
The Test OID window will appear.

ii.

Specify the IP address and SNMP settings.

MXview One 1.4.0 User Manual

19

iii.

Click the Get OID Value button. The retrieved value will show in the Value retrieved fromOID field.

b. Select OIDs.
i.

Select the OIDs you want to monitor in MXview One.

ii.

When finished, click Next.

MXview One 1.4.0 User Manual

20

6.

OID Alias and Value Definition
An overview of all selected OIDs will be shown. The OID Alias, OID Syntax, and OID Syntax Mapping islisted for each entry.

If necessary, you can manually edit the OID information.
a. Click the Pencil () icon of the OID you want to edit.

The Custom Name and Syntax window will appear.

b. Edit the OID Alias and OID Syntax Mapping information as required.
c. When finished, click Apply.
7.

When finished with all four steps, click Complete.
The Update Plug-in window will appear.

MXview One 1.4.0 User Manual

21

8.

If successful, a confirmation will appear indicating the plug-in was created.

The plug-in will now show in the Supported Device Model list.

Certificates
From the Certificate page, you can view the certificates used by MXview One. By default, you can view
information for Web certificates. If this MXview One instance is managed through MXview One Central
Manager, an additional MQTT certificate tab will be available.

Web Certificates
On the Web tab, you can view the information for the current web certificates, including:•Issue To – Common Name (CN)•

Issue By – Common Name (CN)•

Issue By – Organization (O)•Issued On•

Expires On

MXview One 1.4.0 User Manual22Regenerating the Web Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the Web tab.

3.

Click the Regenerate button.
The Regenerate Certificate window will appear.

4.

Click Regenerate to regenerate the certificate.

5.

After successfully regenerating the certificate, MXview One Central Manager Control Panel will need tobe restarted for the certificate to take effect. Click Close and restart the instance.

Importing a Web Certificate
You can manually important a certificate file and key file.
1.

Navigate to Control Panel > Certificates.

2.

Go to the Web tab.

3.

In the Import Certificate section, click the folder icon for the Private Key and CA Certificate fields andnavigate to the certificate (.crt, .cer) and key (.key) file on the local host.

MXview One 1.4.0 User Manual

23

4.

Click Import.

5.

After successfully importing the certificate, MXview One Control Panel will need to be restarted for thecertificate to take effect. Click Close and restart the instance.

OPC UA Server Certificates
On the OPC UA Server tab, you can view the information for the current OPC UA certificates, including:•Issue To – Common Name (CN)•

Issue By – Common Name (CN)•

Issue By – Organization (O)•Issued On•

Expires On

Regenerating the OPC UA Server Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the OPC UA Server tab.

3.

Click the Regenerate button.
The Regenerate Certificate window will appear.

MXview One 1.4.0 User Manual

24

4.

Click Regenerate to regenerate the certificate.

5.

After successfully regenerating the certificate, MXview One Control Panel will need to be restarted forthe certificate to take effect. Click Close and restart the instance.

Exporting the OPC UA Server Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the OPC UA Server tab.

3.

Click the Export Certificate button.
MXview One will export the OPC UA certificate as a ZIP file.

Importing an OPC UA Server Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the OPC UA Server tab.

3.

In the Import Certificate section, click the folder icon for the Private Key, Certificate, and CA
Certificate fields and navigate to the CA certificate (.crt, .cer), certificate (.pem), and key (.key) file on

MXview One 1.4.0 User Manual

25

the local host.

4.

Click Import.

5.

After successfully importing the certificate, MXview One Control Panel will need to be restarted for thecertificate to take effect. Click Close and restart the instance.

Syslog Server Certificates
On the Syslog Server tab, you can view the information for the current syslog server certificates,
including:•Issue To – Common Name (CN)•

Issue By – Common Name (CN)•

Issue By – Organization (O)•Issued On•

Expires On

MXview One 1.4.0 User Manual26Regenerating the Syslog Server Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the Syslog Server tab.

3.

Click the Regenerate button.
The Regenerate Certificate window will appear.

MXview One 1.4.0 User Manual

27

4.

Click Regenerate to regenerate the certificate.

5.

After successfully regenerating the certificate, MXview One Control Panel will need to be restarted forthe certificate to take effect. Click Close and restart the instance.

Exporting the Syslog Server Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the Syslog Server tab.

3.

Click the Export Certificate button.
MXview One will export the syslog server certificate as a ZIP file.

Importing a Syslog Server Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the Syslog Server tab.

3.

In the Import Certificate section, click the folder icon for the Private Key, Certificate, and CA
Certificate fields and navigate to the CA certificate (.crt, .cer), certificate (.pem), and key (.key) file on

MXview One 1.4.0 User Manual28

the local host.

4.

Click Import.

5.

After successfully importing the certificate, MXview One Control Panel will need to be restarted for thecertificate to take effect. Click Close and restart the instance.

Syslog Forwarding Certificates
On the Syslog Forwarding tab, you can view the information for the current syslog forwarding certificates,
including:•Issue To – Common Name (CN)•

Issue By – Common Name (CN)•

Issue By – Organization (O)•Issued On•

Expires On

Importing a Syslog Forwarding Certificate
1.

Navigate to Control Panel > Certificates.

2.

Go to the Syslog Forwarding tab.

3.

In the Import Certificate section, click the folder icon for the Private Key, Certificate, and CA
Certificate fields and navigate to the CA certificate (.crt, .cer), certificate (.pem), and key (.key) file on

MXview One 1.4.0 User Manual29the local host. Repeat these instructions for both the 1st and 2nd syslog forwarding server.

4.

Click Import.

5.

After successfully importing the certificate, MXview One Control Panel will need to be restarted for thecertificate to take effect. Click Close and restart the instance.

MQTT Certificates
NOTE
By default, no MQTT certificate will be available. To view MQTT certificate information, import the CA
Certificate generated through MXview One Central Manager. Refer to Importing the MXview One Central
Manager CA Certificate.
If this MXview One instance is managed through MXview One Central Manager, the MQTT tab will be available. On the
MQTT tab, you can view the information for the current MQTT certificates, including:•Issue To – Common Name (CN)•

Issue By – Common Name (CN)•

Issue By – Organization (O)•Issued On•

Expires On

MXview One 1.4.0 User Manual30

Importing the MXview One Central Manager CA Certificate
If this MXview One instance is managed through MXview One Central Manager, upload the CA certificate
generated through MXview One Central Manager Control Panel here.
1.

Click the folder icon for the CA Certificate field and navigate to the certificate file generated throughMXview One Central Manager Control Panel on the local host.

If the uploaded certificate is not from Central Manager, an error message will appear.

2.

Click Import.

3.

After successfully importing the certificate, MXview One Control Panel will need to be restarted for thecertificate to take effect. Click Close and restart the instance.

MXview One 1.4.0 User Manual31Deleting the CA Certificate
1.

Click Delete CA Certificate to delete the current CA certificate file.
The Delete CA Certificate window will appear.

2.

When prompted, click Delete.

3.

After successfully deleting the certificate, MXview One Control Panel will need to be restarted for thecertificate to take effect. Click Close and restart the instance.

MXview One 1.4.0 User Manual32Starting the MXview One Server and Logging
Into MXview One
1.

Click Start on the Server Control page. The MXview One server will start running.

2.

Wait for the status to display Service is running, then click Open MXview One and log in to MXview
One:

Provide the following login credentials
 Username: The default username is admin.
 Password: The default password is moxa.

MXview One 1.4.0 User Manual

33

NOTE
Alternatively, you can log in to MXview One from a computer located remotely after starting the MXview
One service. For more information, see Logging Into MXview One Remotely.

Logging Into MXview One Remotely
You can log in remotely to MXview One that is installed on your local site computer from another computer.
1.

Launch the MXview One server at the local site computer. Go to the tool bar and click the MXview One
icon. Select Remote Access.

NOTE
If you want to close the remote function, just click Remote Access again, then the function will be closed.
2.

Open a web browser on the computer located at the remote site.

3.

In the address bar, input the IP address or domain name of the computer that you want to log in to
MXview One from.
 Format: https://[IP address]:[Port] Example: https://192.168.1.250:7100
The MXview One Control Panel appears.

4.

Provide the following login credentials
 Username: The default username is admin.
 Password: The default password is moxa.

MXview One 1.4.0 User Manual

34

5.

You can choose one of the actions listed below:
 Click the Start button
 Click the Stop button
 Change the configurations on the Configuration page6.

To open the MXview One web console, you can type the IP address of the computer at the local site intoanother web browser once the MXview One Control Panel displays 'Service is running now'.
 Format: https://[IP address]
 Example: https://192.168.1.250
The MXview One web console appears.

7.

Provide the following login credentials
 Username: The default username is admin.
 Password: The default password is moxa.

NOTE
A maximum of 10 users can log in to MXview One web console at the same time.

MXview One 1.4.0 User Manual35

License Management
You can monitor your devices inside the networking status via MXview One. Please note, in order to monitor
the devices, you need to activate the Node-based license. For example, if you activate 123 nodes in MXview
One, then during the device discovery MXview One will only recognize up to 123 nodes. MXview One willstop the device discovery process once it reaches the 123-node limit.
To increase the node limit, you can purchase additional licenses and import the license into MXview One.

NOTE
Click "Start Trial" to start using MXview One.

Checking the License
The License Management screen displays information about your MXview One license, including thenumber of licensed nodes, nodes currently in use, and application license. You can also use the LicenseManagement screen to add a new license or deactivate an existing license.
To access the License Management screen, navigate to Menu (Management.

MXview One 1.4.0 User Manual) > Administration > License

36Adding a New License
To increase the node limit of your MXview One server, you need to add the node-based license.
1.

Navigate to Menu () > Administration > License Management.

The License Management screen appears.
In the Add New License section, click Add New License.
2.

Login to the Moxa License Site to activate the MXview One license. Click Next to get the User Code.

3.

Copy the User Code.

4.

Input a valid activation code.

MXview One 1.4.0 User Manual

37

5.

Click Apply.
MXview One activates the new license.

NOTE
Please reference Chapter 4: License Management to get more details on how to get the activation code.

Using Device Discovery
MXview One provides Device Discovery to help users quickly determine the network topology and handle
basic configuration tasks.
1.

To launch Device Discovery manually please do the following:
Navigate to Menu () > Device Discovery.

Device Discovery appears to the right of the navigation panel.

2.

Add the IP address ranges to scan for devices.

NOTE
MXview One supports scanning multiple IP address ranges. The selected IP address scan ranges must be
enabled in order for MXview One to scan for devices.

NOTE
Moxa devices must have the SNMP function enabled for MXview One to scan the devices.

MXview One 1.4.0 User Manual38

a. Click the Add () icon.

The Add Scan Range screen appears.
b. Select one of the following options:

Enabled: Select to enable scanning of the specified IP address range.

Disabled: Select to disable scanning of the specified IP address range.

c. Configure the following:Provide a custom display Name for the scan range.

Specify the First IP Address of the scan range.

Specify the Last IP Address of the scan range.

Select the CIDR Prefix for the scan range (if applicable).



Select the MXview One Group to assign the scan range to.

d. Click Add.
e. (Optional) Add additional network scan ranges, repeat the previous steps.
f.

(Optional) Modify scan range settings, click the Edit () icon next to an added scan range.

g. (Optional) Remove a scan range, click the Delete ( ) icon next to the added scan range.
h. Select one or more scan ranges to scan.
i.

Click Next.
MXview One scans the specified IP address ranges for devices.

MXview One 1.4.0 User Manual

39

3.

View devices discovered on the network.
a. MXview One displays discovered devices on the Discovery Result list. Scroll down to view more
devices on the list.

b. Click Next.
4.

Click Browse Topology to view the detailed network topology.
The Topology screen appears.

NOTE
MXview One cannot guarantee that it can draw the link of the topology for non LLDP devices. However,you can draw the link of the topology manually by clicking Add Link.

Account Management
To launch Account Management, please do the following: Navigate to Menu (Management.

) > Account

The Account Management screen allows you to view, add, modify, and delete user accounts from MXview
One. You can also export a list of user accounts and related information as a CSV file.

MXview One 1.4.0 User Manual40MXview One provides three default accounts:
•

admin

•

user

•

guest

Default Username
admin
user
guest

Default Password
moxa
moxa
moxa

Authority
Administrator
User
User

Each account can be assigned one of the following Authority permissions:•

Administrator: Has full access rights to modify any settings/configurations and can assign authorities
to other accounts.

•

Supervisor: Has full access rights to modify any settings/configurations on all pages apart from the
Account Management page.

•

User: Has the permissions listed below.
Function
Dashboard
Topology
Event History
Syslog Viewer
Inventory Report
About MXview One
User Manual
API Documentation

Description
Read-only
Read-only
Can do some actions: Export, Filter
Can do some actions: Export, Filter
Can do some actions: Export
Can check the version
Can link to the document
Can link to the document

Adding User Accounts
1.

Navigate to Menu (2.

Click the Add () > Administration > Account Management.

The Account Management screen appears.
) icon in the top right corner of the screen.

The Add User Account screen appears.

3.

Configure the following account details:
 Username: Specify the username for the account.
 Password: Specify the login password (minimum length: 4 characters) for the account.
 Authority: Assign the authority permission (Administrator, Supervisor, or User) for the account.

4.

Click Add.

Modifying User Accounts
1.

Navigate to Menu () > Administration > Account Management.

The Account Management screen appears.
2.

Click the Edit () icon in front of the account you want to modify.

The Modify user account screen appears.

MXview One 1.4.0 User Manual

41

3.

Modify the following account details:
 Password: Specify the login password (minimum length: 4 characters) for the account.
 Authority: Assign the authority permission (Administrator, Supervisor, or User) for the account.

4.

Click Apply.

Deleting User Accounts
1.

Navigate to Menu () > Administration > Account Management.

The Account Management screen appears.
2.

(Optional) Select the check box(es) in front of one or more account(s).

3.

Click the Delete ( ) icon in front of the account you want to delete, or in the top left corner of thescreen (if multiple accounts are selected).
MXview One deletes the account(s).

Exporting User Accounts
The Account Management screen allows you to export a CSV file containing all user accounts withcorresponding authority permissions and accessible sites.
1.

Navigate to Menu () > Administration > Account Management.

The Account Management screen appears.
2.

Click the Export (3.

Select Export CSV.

) icon.

Configuring the Password Policy
Use the Password Policy screen to modify the password requirements for user accounts.
1.

Navigate to Menu () > Administration > Account Management > Password Policy.

The Password Policy screen appears.

MXview One 1.4.0 User Manual

42

2.

Specify the minimum password length (between 4 to 16 characters).

3.

Select one or more of the following password complexity requirements: At least one digit (0~9)
 Mixed upper and lower case letters (A~Z, a~z)
 At least one special character (~!@#$%^&*-_|;:,.<>[]{}())

4.

Click Save.
MXview One requires all new account passwords to satisfy the modified password policy.

MXview One 1.4.0 User Manual43Configuring Login Notifications
Use the Password Policy screen to customize the notifications displayed when users log in to MXview One.
1.

Navigate to Menu () > Administration > Account Management > Login Notification.

The Login Notification screen appears.

2.

To enable the following notification(s), select the corresponding checkbox(es): Show Login Failure Records
 Show Default Password Notification

3.

To disable the following notification(s), clear the corresponding checkbox(es): Show Login Failure Records
 Show Default Password Notification

4.

To display a custom login message, type a string (up to 250 characters in length) in the Login
Message field.

5.

To display a custom login authentication failure message, type a string (up to 250 characters in length)
in the Login Authentication Failure Message field.

6.

Click Save.
MXview One displays the configured login notifications the next time a user logs in.

MXview One 1.4.0 User Manual44Changing the Display Language
Use the Language icon screen to customize the notifications displayed when users log in to MXview One.
1.

Navigate to Language (2.

Select language.

3.

MXview One supports the following languages:).

The Language screen appears.

 German (Deutsch) Japanese (日本語) English
 Spanish (Español)
 French (Français) Simplified Chinese (简体中文) Traditional Chinese (繁體中文)4.

Click Save.
MXview One updates the display language.

MXview One 1.4.0 User Manual45

4. License Management

License Management Overview
The License Management screen displays information about your MXview One license, including thelicense types, the number of licensed nodes, nodes currently in use, and the Add-on license. You can also
use the License Management screen to add a new license or deactivate an existing license.
To access the License Management screen, navigate to Menu (Management.

MXview One 1.4.0 User Manual) > Administration > License

46

License Type
MXview One provides numerous types of licenses. Each license has a specific function.
Trial License
Node License
Wireless Add-on LicensePower Add-on License

MXview One 1.4.0 User Manual

You can experience the power of MXview One for 90 days.
Specifies the number of devices that MXview One can monitor in the network.
Allows users to access additional wireless related functions.
Allows users to access additional power related functions.

47

Adding a New License
1.

Navigate to Menu () > Administration > License Management.

The License Management screen appears.
2.

In the Add New License section, click Add New License.

The Add New License screen appears.

3.

Click Next.

4.

Copy the User Code and click Next.

5.

Open a web browser and go to https://license.moxa.com/. Select MXview One and Log in to yourMoxa account.

MXview One 1.4.0 User Manual

48

6.

Click Products and Licenses > Activate a Product License. Then, select MXview One from theproduct type list.

7.

Input a valid Registration Code and see if the Product Type behind the Registration Code has
displayed correctly of your license.

8.

Paste a valid User code from MXview One. Click “I have read and agree to the EULA (End-user License
Agreements)” checkbox. Then click Activate to get the activation code.

9.

Once the process has been successfully completed, a pop-up window will appear to inform you that yourlicense code has been activated. Click I know to close the window. If the license failed to activate,
enter the correct Registration Code and User code again. If you are still experiencing problems, pleasecontact Moxa Support.

MXview One 1.4.0 User Manual4910. Check your email account you used to apply for your moxa account. The activation code will be sent tothis email address.

11. Copy the activation code from the email.
12. In MXview One, paste the activation code into the Activation Code field.

13. Click Apply and then MXview One will activate the new license.

Adding an Add-on License
1.

Navigate to Menu () > Administration > License Management.

The License Management screen will appear.

MXview One 1.4.0 User Manual

50

2.

Click Add New License. The Add New License screen will appear.

3.

Click Next.

4.

Copy the User Code and click Next.

NOTE
Please activate the Node-based License before activating the Add-on License.

5.

Open a web browser and go to https://license.moxa.com/. Select MXview One and log in to your Moxa
account.

6.

Click Products and Licenses > Activate an add-on or renewal License. Input a valid Add-on
Registration Code and see if the Product Type behind the Registration Code has shown your license
correctly.

MXview One 1.4.0 User Manual

51

7.

Paste a valid User code from MXview One. Then, click Activate to get the activation code.

8.

Once the process has been successfully completed, a pop-up window will appear to inform you that yourlicense code has been activated. Click I know to close the window. If the license failed to activate,
enter the correct Registration Code and User code again. If you are still experiencing problems, pleasecontact Moxa Support.

9.

Check the email account you used to apply for your moxa account. The activation code will be sent tothis email address.

10. Copy the activation code from the email.

MXview One 1.4.0 User Manual5211. In MXview One, paste the activation code into the Activation Code field.

12. Click Apply and MXview One will activate the license.

Deactivating a License
If you want to transfer a license to a different instance of MXview One, the license has to be deactivatedfirst.
1.

Navigate to Menu () > Administration > License Management.

2.

Expand the Licenses section.

The License Management screen appears.
A list of activated licenses and activation codes appears.
3.

Click Deactivate and MXview One will deactivate the license.

NOTE
If you only have one Node-based License with one Add-on License, you will have to deactivate the Add-on
License first, then deactivate the Node-based License next.
If you have more than one Node-based License, it is ok for you to deactivate the Node-based License or
Add-on License without any order.

MXview One 1.4.0 User Manual53

Reactivating a Deactivated License
A deactivated license can be reactivated on the current instance of MXview One.
1.

Navigate to Menu () > Administration > License Management.

2.

Expand the Deactivated Licenses section.

The License Management screen appears.
A list of deactivated licenses and deactivation codes will appear.

3.

Click Re-activate and then click Next.

4.

Copy the deactivation code and click Next.

5.

Open a web browser and go to https://license.moxa.com. Select MXview One and log in using yourMoxa account.

6.

Select Products and Licenses and click Transfer a Product License. Then, select MXview One
from the product type list.

MXview One 1.4.0 User Manual

54

7.

Paste the Deactivation Code followed by the New User Code from MXview One. Then, click ProductTransfer.

NOTE'Reactivating a Deactivated License' and 'Transfer a Deactivated License to another MXview One instance'
are using the same menu here.
If you are implementing 'Reactivating a Deactivated License' on the current instance of MXview One,please paste the current MXview One User code in the 'New User Code' section.
8.

Once the process has been successfully completed, a pop-up window will appear to inform you that yourlicense code has been deactivated. Click I know to close the window. If the license failed to deactivate,
enter the license key again. If you are still experiencing problems, please contact Moxa Support.

9.

Check the email account you used to apply for your moxa account. The activation code will be sent tothis email address.

10. Copy the activation code from the email.

MXview One 1.4.0 User Manual55

11. In MXview One, paste the activation code into the Activation Code field.

12. Click Apply and MXview One will reactivate the license.

Transferring a License to a Different Instanceof MXview One
A deactivated license can be transferred to a new instance of MXview One.
1.

Navigate to Menu () > Administration > License Management.

The License Management page will appear.
2.

Expand the Deactivated Licenses section. A list of deactivated licenses and deactivation codes willappear. Copy the deactivation codes.

3.

Open a web browser and go to https://license.moxa.com. Select MXview One and log in using yourMoxa account.

4.

Select Products and Licenses and click Transfer a Product License. Then, select MXview One
from the product type list.

MXview One 1.4.0 User Manual

56

5.

Paste the Deactivation Code and the New User Code from a new installation of MXview One. Then,click Product Transfer.

NOTE
To obtain a new User Code, please visit “Adding a New License”, and follow steps 1 to 4 to obtain andcopy the new User Code.
6.

Once the process has been successfully completed, a pop-up window will appear to inform you that yourlicense code has been deactivated. Click I know to close the window. If the license failed to deactivate,
enter the license key again. If you are still experiencing problems, please contact Moxa Support.

7.

Check the email account you used to apply for your moxa account. The activation code will be sent tothis email address.

8.

Copy the activation code from the email.

MXview One 1.4.0 User Manual

57

9.

In MXview One, paste the activation code into the Activation Code field.

10. Click Apply and MXview One will reactivate the license.

Quantity of Monitored Devices Exceeds the
Number of Node-based Licenses
When the quantity of monitored devices exceeds the activated number of license nodes, you can purchaseadditional Node-based Licenses and activate them as required. Or you can delete the extra devices that you
don't have to monitor.

1.

Buy Extra Node-based Licenses
Order the required quantity of Node-based Licenses from your channel or Moxa Sales Representative.
Then, follow the instructions on Adding a New License to activate a new license.

2.

Delete Extra Devices
a. You can delete the devices on the Topology page to meet the number of Node-based Licenses you
available.

MXview One 1.4.0 User Manual58

b. Please follow the instructions below:
Press the Stop button in the Control Panel.

After 1 minute, Click Start and wait for the status to display 'Service is running now'. Then,click Open MXview One and Log in to MXview One.



Navigate to Menu () > Topology.

The Topology screen will appear and displays the Topology Map by default.


Click the devices you want to delete and then click Delete. From now on, MXview One will notcount the delete devices.

MXview One 1.4.0 User Manual59

5. Dashboard Widgets

The MXview One Dashboard contains several widgets that provide summary information about yournetwork devices and event highlights.

Dashboard Overview
To access the Dashboard, navigate to Menu () > Dashboard.

Use the Dashboard to gain a quick overview of your network devices, important system events.
The Dashboard displays the following widgets:•

Device Summary•

Event Highlights: Cold/Warm Start Trap•

Event Highlights: ICMP Unreachable•

Event Highlights: Link Down

To refresh the data displayed in all the widgets, click the Settings ( ) icon in the top right corner of thescreen and select Refresh All.

Device Summary
The Device Summary widget displays the following information about the devices on your network:•

Healthy Devices: The number of devices with no critical events or warnings.
Click to view additional details about the devices on the Topology screen.

•

Warning Devices: The number of devices with warnings.
Click to view additional details about the devices on the Topology screen.

•

Critical Devices: The number of devices with critical events.
Click to view additional details about the devices on the Topology screen.

MXview One 1.4.0 User Manual60

Event Highlights
The Event Highlights will display the following events during the past seven days: Cold/Warm Start Trap,
ICMP Unreachable, and Link Down.

Event Highlights: The Cold/Warm Start Trap widget displays the number of cold start traps and warm
start traps issued by devices at a site, and the day on which the events occurred.
Event Highlights: The ICMP Unreachable widget displays the number of times an ICMP-enabled device
on your network was unreachable, and the day on which the events occurred.
Event Highlights: The Link Down widget displays the number of times a port link was down on a device
on a specific date.
You can perform the following actions on this widget:•

To view the number of event highlights issued at a site on a specific date, hover over a bar in thewidget chart.

•

To view additional details about the event on the Event History screen, click a bar on the widget chart.

•

To refresh the widget data, click the Refresh ( ) button following the Last Update timestamp.

•

To download the Event Highlights data, click (MXview One 1.4.0 User Manual) below the Refresh button.

61

6. Device Discovery and Polling

Device Discovery Overview
MXview One uses SNMP, ICMP, and MMS to discover devices within the scan ranges. When a Moxa device
has been located, MXview One will generate an actual image of the device, demonstrated below, to indicate
the device’s location on the network.

MXview One will also list detailed properties and configuration parameters, including the following:•

MAC Address•

Model Name•

IP Address•

Netmask•

Gateway•

Trap Server Address•

Auto IP Configuration•

Type of Redundancy Protocol•

Role in Redundancy Protocol•

Status and Properties of the Port•

Power Status•

Status and Version of the SNMP Protocol

MXview One will display one of the following graphics to indicate devices:
DeviceImage

Moxa devices with SNMP enabled.

Non-Moxa devices with SNMP enabled.

Non-Moxa devices with ICMP enabled.

Non-Moxa devices with MMS enabled.

MXview One 1.4.0 User Manual62Configuring IP Address Scan Ranges
MXview One allows you to scan multiple ranges of IP addresses within your network. Each network range isdefined by a starting IP address and an ending IP address. Use Device Discovery to configure network
scan ranges.
1.

Access the Device Discovery screen by the following method:a. Navigate to Menu () > Device Discovery.

b. Navigate to Menu ( ) > Topology, and then navigate to Topology > Device Discovery from theTopology toolbar menu.

The Device Discovery screen will appear.

2.

To add a new scan range:a. Click the Add () button in the top left corner.

The Add Scan Range screen will appear.

MXview One 1.4.0 User Manual63

b. Select the scan range status:Enabled

Disabled

c. Provide a Name for the scan range.
d. Provide the starting IP address for the scan range.
e. Provide the ending IP address for the scan range.
f.

Select the CIDR Prefix (if applicable).

g. Assign the scan range to a Group.
h. Click Add.
The new scan range appears in the Network Range table.
3.

To edit a scan range:a. Select the check box next to the scan range in the Network Range table.
b. Click the Edit () icon.

The Edit Scan Range screen appears.
c. Modify the scan range settings.
d. Click Apply.
The Device Discovery screen displays the Network Range table with the updated scan range
information.
4.

Click Next to discover the devices within the specific IP address ranges.

5.

To complete scan range configuration, click Next.
The Complete tab and the number of devices added to MXview One.

6.

To view the updated topology, click Browse Topology.
The Topology screen will appear and display the updated Topology Map.

MXview One 1.4.0 User Manual64Configuring Device Polling Settings
Devices in the assigned scan range can be discovered via SNMP and ICMP protocols. (The default pollinginterval of ICMP is 10 seconds, while SNMP is 60 seconds. Users can go to the Default Device Template
page to change the polling intervals.) After a device is discovered, MXview One will use SNMP and ICMP topoll the device periodically. To configure this function properly, you will need to know the following
information:

NOTE
MXview One Dashboard widgets also use the device polling settings. For more information about the
MXview One Dashboard widgets, see Chapter 5: Dashboard Overview.
1.

Navigate to Menu () > Administration > Default Device Template.

The Default Device Template screen appears.
2.

Scroll down to the Polling Settings section.

3.

Configure the following ICMP polling settings:
ICMP polling interval: Specify the time in seconds between polls. MXview One will use ICMP protocol
to check if the device is alive.

4.

Configure the following SNMP polling settings:

5.

Scroll down to the Log In section to configure the device web console login credentials:

SNMP polling interval: Specify the time in seconds between polls.
 Username: The login username for the device web console
 Password: The login password for the device web console

6.

Click Save.
MXview One will update the modified settings.

MXview One 1.4.0 User Manual65Changing Default SNMP Configuration
The default SNMP read community string that is used to discover devices is public. Use the Default Device
Template screen to change the default read community string or modify other default SNMP configuration.
1.

Navigate to Menu () > Administration > Default Device Template.

The Default Device Template screen will appear.
2.

Scroll down to the SNMP Configuration section.

3.

Configure the following:a. SNMP Version: Select the SNMP protocol version
b. SNMP Port: Specify the SNMP port
c. Username: Specify the SNMP server username
d. Password: Specify the SNMP server password
e. Read Community: Specify the new community stringf.

Write Community: Specify the new community stringg. Data Encryption: Select the data encryption method


NoAuth

AuthNoPriv



AuthPriv

h. Authentication: Select the authentication method

i.

4.



MD5



SHA



SHA256

SHA512

Encryption Protocol: Select the encryption protocol and input the Encryption Password.


DES



AES

Click Save.
MXview One updates the modified settings.

MXview One 1.4.0 User Manual66Changing Modbus TCP Settings
By configuring Modbus TCP Settings in the Default Device Template section, MXview One will be able todetect whether a device has Modbus attributes or not. If a device supports Modbus, a Modbus string willappear above the device icon in the topology to easily identify the device.
1.

Navigate to Menu () > Administration > Default Device Template.

The Default Device Template screen will appear.
2.

Scroll down to the Modbus TCP Settings section.

3.

Configure the following:a. Enabled: Enable or disabled Modbus TCP settingsEnabled

Disabled

b. Port: Specify the Modbus TCP port
4.

Click Save.
MXview One updates the modified settings.

MXview One 1.4.0 User Manual67

7. Topology Management

MXview One allows you to view a graphical representation of your network topology, add/delete devices andlinks to the Topology Map, organize the topology structure, and export the Topology Map as a PNG image.
You can also scan specific IP address ranges to discover devices on your network.

Topology Overview
The Topology screen allows you to view the Topology Map, which is a graphical representation of thedevices in your network, and perform most actions in MXview One. For example, you can use the Network
Topology screen to do the following:•

Display a graphical representation of a real network.

•

Show connecting relationships between devices.

•

Indicate the status of devices and links.

MXview One 1.4.0 User Manual68Viewing the Topology Map
Use the Topology screen to view the Topology Map of your network.
1.

Navigate to Menu () > Topology.

2.

If the List view is displayed, click the Topology view (3.

To search for a specific device on the Topology Map:

The Topology screen will appear and displays the Topology Map by default.
) icon in the top right corner.

The Topology screen will display a graphical representation of the devices and links on your network.
a. Click the Search topology () icon in the top left corner.

The topology search box appears with a drop-down directory tree of the Topology Map structure.

b. Search the device in the drop-down directory tree or type a string in the search box. Click the
specific device and MXview One will bring you to the device on the Topology Map.
4.

To view the details of a specific device, select the device in the Topology Map.

The Device Properties pane appears to the right of the Topology Map.

MXview One 1.4.0 User Manual

69

5.

To view events associated with the device, click the Current Status.
The Current Status pane displays events associated with the device.

6.

To view details about a link between devices, select a link in your Topology Map.

The Link Properties pane appears to the right of the Topology Map.

MXview One 1.4.0 User Manual70Viewing Recent Events
Use the Topology screen to view recent events from devices in your topology. You can filter the events inthe list or export the data as a CSV file.
For more information on viewing all events, see Event Monitoring.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and displays the Recent Events panel on the bottom.

2.

To filter the information in the table, type a full or partial string that matches the value in any of thetable columns on the right of the search space.
MXview One filters the table to only display events with values that fully or partially match the specified
string.

3.

To filter the information in the table by specific criteria:
a. Click the Filter () icon below the Recent Events tab.

The criteria selection screen appears.

b. Specify any of the following criteria:

Severity: Select the event severity level
 Any
 Information
 Warning Critical System Information

MXview One 1.4.0 User Manual71

Source: Select the source that detected the event
 Any
 MXview One
 Trap

Group: Select the device group

IP Address: Select the device IP addressc. Click Apply.
MXview One filters the table to only display events that match the specified criteria.
4.

To acknowledge the events in the table:
a. Click the Acknowledge () icon before the specific event, then the event will be confirmed.

b. If you want to acknowledge more events, click the checkbox before the events or click the checkbox
on the tool bar to select all the events. Then, click the Acknowledge icon.
5.

To sort the data in the table by a specific column, click the column heading.
MXview One sorts the table by the column.

6.

To export data displayed in the Recent Events tab:a. Click the Export () icon.

b. Select Export CSV.
c. Specify the location to save the exported file.
d. Click Save.
MXview One exports the displayed event data as a CSV file.
7.

To quickly filter event, click the Quick filter event () icon to find the events.

The events include the following: Unacknowledged Events
 Last 20 Unacknowledged Events
 Last 20 Events
 Last 50 Events.

8.

MXview One allows users to display the Recent Events panel all the time by clicking the Always show
"Recent Events" at the startup checkbox.

MXview One 1.4.0 User Manual72Organizing the Topology Structure By Group
Function
The Topology Map can be organized into a multi-layer tree structure of up to 5 layers. Organizing the
topology structure into groups helps manage a large number of nodes on the computer screen. For
example, users can move nodes of the same subnet or location into the same group. Root, which is the only
group at the first layer, exists by default and cannot be deleted. Groups created by users are in the layer
under Root. Devices can be moved between groups.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
 MXview One represents the Topology Map structure by a path at the top of the Topology screen: If the Topology Map contains groups under the Root layer, you can click the right arrow (>) andselect the group: You can also click the following icon used to indicate user-defined groups within the Topology Map:

2.

If List view is displayed, click the Topology view () icon in the top right corner.

The Topology screen displays the following toolbar above the Topology Map:

MXview One 1.4.0 User Manual

73

3.

To create a group:a. Navigate to Group > Create Group.
The Create Group screen appears.

b. Configure the following:Parent GroupGroup NameGroup DescriptionGroup Icon

c. Click Create.
MXview One will add the group below to the specified parent group.
4.

To reorganize the groups within the Topology Map structure:a. Navigate to Group > Group Maintenance.
The Group Maintenance screen appears.

MXview One 1.4.0 User Manual74

b. Select a layer to modify.
The group details appear to the right of the topology directory tree.

c. (Optional) Edit the group details or perform one of the following points:i.

(Optional) Click Add to add a new group below the selected layer.

ii.

(Optional) Click Delete to remove a group from the topology structure.

d. Click Apply.
5.

To reassign the device(s) in a group:a. There are two ways to reassign the device(s) in a group:i.

Navigate to Group > Change Group. The Change Group screen appears.

ii.

Select the device(s) you want to reassign on the topology and click the Change Group icon on
the toolbar.

MXview One 1.4.0 User Manual75

b. If the IP Address list does not display the IP address(es) of the device(s) you want to reassign,
select the Current Group drop-down list.
c. Select the IP address(es) of the device(s) that you want to reassign to a different group.
d. From the Assign to Group drop-down list, select the new group for the selected device(s).
e. Click Apply.

Redundant Topologies
Redundant topologies have at least one backup link, which will be indicated with a dashed line:

For devices that play a particular role in the topology, MXview One will label the devices by displaying theroles above the images of the devices. Backup links will be indicated with dashed lines.
•

RSTP has a Root•

Turbo Ring has a Master•

Turbo Chain has a Head and a Tail•

Dual Homing

NOTE
Only the Auto Topology function can draw dashed lines for redundancy links. Redundant links that areadded manually will appear as solid lines.

PoE Power Consumption Visualization
By periodic polling, a PoE link will display the port number, power (watts), voltage (V), and current (mA)directly on the topology map.

MXview One 1.4.0 User Manual76

VPN Tunnel Visualization
The VPN tunnel link will display 'VPN' on the link.
1.

The VPN tunnel is connected.

2.

The VPN tunnel is disconnected.

NOTE
VPN Tunnel Visualization is only available on Moxa’s EDR-810 and EDR-G9010 series of secure routers.

Port Trunking
Port trunking, also called link aggregation, involves grouping links into a link aggregation group. Trunking
links will be indicated with thick, solid lines.

NOTE
Only Auto Topology can draw thick lines for trunking links. Trunking links that are added manually willappear as solid lines.

NOTE
For trunked link, check Device Properties to get the port number corresponding to the trunking
information.

MXview One 1.4.0 User Manual77Adding Devices and Links
MXview One allows you to manually add devices and links to an automatically generated Topology Map. The
Topology screen allows you to add devices from Topology View or List View.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

To add a device to the Topology Map:
a. Click Edit > Add Device.
The Add Device screen will appear.

b. Configure the following:

IP Address: Specify the IP address of the deviceAssign Model: Select the model of the deviceAssign to Group: Select the group to assign the device toSNMP Version: Select the SNMP version



Port: Specify the port number

Username: Specify the device login Username

Password: Specify the passwordRead Community: Specify the SNMP read community string

Write Community: Specify the SNMP write community stringData Encryption: Select the data encryption methodAuthentication: Select the authentication method



Encryption Protocol: Select the encryption protocol and input the Encryption Password

c. Click Add.
MXview One adds the device to the topology.

MXview One 1.4.0 User Manual

78

3.

To add a link to the Topology Map:
a. Navigate to Edit > Add Link.
The Add Link screen will appear.

b. Configure the following information for the two devices joined by the link:

Device: Specify the IP address of the devicePort: Specify the device port number

c. Click Add.
MXview One adds the link between the specified devices.

NOTE
Links drawn between two devices in the Topology Map are bidirectional. You may specify either device as
the From device or the To device.

NOTE
Trunking and redundancy links added manually will appear as solid lines.

NOTE
Port numbers must be numeric and entered correctly to obtain the correct traffic information.

NOTE
For modular switches, a port number depends on the chassis to which the port belongs, but not on how
many modules are inserted. For switches such as the PT-7828, the first module’s port numbers are from 1
to 8, the second module’s port numbers are from 9 to 16, and so on. The port number depends only on
which slot the module is in; in other words, the port number is the same regardless of whether other slots
are empty or occupied.

MXview One 1.4.0 User Manual79Deleting Devices and Links
You can delete devices and links from the Topology Map. After a device is deleted, it will be removed fromthe topology map, and the device will not be polled or located when performing Device Discovery. Deleting alink will delete a link from the topology map, but it will not affect the actual network configuration.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

To delete a device from the Topology Map:
a. Select the device.

The following toolbar menu will appear.
b. Click Delete.
A confirmation screen will appear.

c. Click Delete.
MXview One deletes the device from the Topology Map.
3.

To delete a link from the Topology Map:
a. Select the link.
The following toolbar menu will appear.

b. Click Delete.
A confirmation screen will appear.

c. Click Delete.
MXview One deletes the link from the Topology Map.

Updating the Topology Map
Updating the existing topology adds new links and updates existing links, but does not change the status oflinks that are indicated as having been disconnected or links that were drawn manually.
For devices with LLDP functionality, MXview One can draw the physical topology map, down to the port levelof the devices. For devices without an LLDP MIB, MXview One is able to draw links by using ARP. To activate
this function, select the Advanced Topology Analysis checkbox from the Auto Topology screen.
1.

Navigate to Menu () > Topology.

2.

If List view is selected, click the Topology view (The Topology screen appears and displays the Topology Map by default.
) icon in the top right corner.

The Topology screen displays a graphical representation of the devices and links on your network.

MXview One 1.4.0 User Manual

80

3.

Navigate to Topology > Auto Topology.
The Auto Topology screen appears.

4.

Select Update Topology.

5.

(Optional) Select Advanced Topology Analysis to draw links for devices without an LLDP MIB.

6.

(Optional) Select Strict Link Verification Mode. If enabled, links between devices will only be shownon the topology if the devices on both ends have the other device's information in their LLDP table.

7.

Click Apply.
MXview One will update the Topology Map.

NOTE
MXview One cannot guarantee that it can draw the link of the topology for non LLDP devices. However,you can draw the link of the topology manually by clicking Add Link.

Refreshing the Topology Layout
After changes have been made, use the Auto Layout feature to refresh the layout of the Topology Map.
Auto Layout does not update any devices or links. It only redraws the topology to better fit the screen.
1.

Navigate to Menu () > Topology.

2.

If List view is selected, click the Topology view (3.

Navigate to Topology > Auto Layout.

The Topology screen will appear and displays the Topology Map by default.
) icon in the top right corner.

The Topology screen will display a graphical representation of the devices and links on your network.
The Auto Layout screen appears.

4.

Click Apply.
MXview One refreshes the Topology Map layout.

MXview One 1.4.0 User Manual81Creating a New Topology Map
Creating a new topology deletes all links, requests LLDP information from devices, and draws topology maps
based on the gathered information.
For devices with LLDP functionality, MXview One can draw the physical topology map, down to the port levelof the devices. For devices without an LLDP MIB, MXview One is able to draw links by using ARP. To activate
this function, select the Advanced Topology Analysis checkbox from the Auto Topology screen.

NOTE
Links drawn manually will also be deleted by this action.

NOTEYour devices must have firmware version 3.1 or higher to use Advanced Topology Analysis.

NOTE
If the Auto Topology function does not create an accurate representation of the actual network, deselectthe Advanced Topology Analysis check box and try again.
1.

Navigate to Menu () > Topology.

2.

If List view is selected, click the Topology view (3.

Navigate to Topology > Auto Topology.

The Topology screen appears and displays the Topology Map by default.
) icon in the top right corner.

The Topology screen displays a graphical representation of the devices and links on your network.
The Auto Topology screen appears.

4.

Select New Topology.

5.

(Optional) Select Advanced Topology Analysis to draw links for devices without an LLDP MIB.

6.

Click Apply.
MXview One will create a new Topology Map.

MXview One 1.4.0 User Manual

82

NOTE
MXview One cannot guarantee that it can draw the link of the topology for non LLDP devices. However,you can draw the link of the topology manually by clicking Add Link.

Setting/Editing the Background Image
MXview One allows you to customize the Topology Map by uploading a background image in JPG, GIF, or
PNG format.
1.

Navigate to Menu () > Topology.

The Topology screen appears and will display the Topology Map by default.
2.

If List view is selected, click the Topology view () icon in the top right corner.

The Topology screen will display a graphical representation of the devices and links on your network.
3.

Navigate to Edit > Background.
The Background screen appears.

4.

Upload the background image by using one of the following methods:
 The image size must be less than 20 MB.
 Click Set Background ( ) icon to upload the image file.
MXview One will set the uploaded image as the Topology Map background.

5.

Use the sliders to modify the Alpha and Saturation value of a background image.

MXview One 1.4.0 User Manual

83

6.

Under the Position section, modify the value of X and Y to move the origin of the image to a suitablelocation. Modify the 'Width' and 'Height' to change the size of the image.

7.

To delete a background image, click ( ) to remove the background image from the Topology Map.

Editing the Topology Appearance
Use the Preferences screen to modify how the Topology Map displays the topology line style, PoE status,
background color, link status, and traffic load.
1.

Navigate to Menu () > Administration > Preferences..

The Preferences screen appears.
2.

In the Appearance section, expand Topology.
The Topology settings appear.

MXview One 1.4.0 User Manual

84

3.

To modify the Topology Line Style, select one of the following from the drop-down list: Directed Line Style
MXview One applies the following style to the lines indicating the links between devices in the
Topology Map:

 Elbow Line Style
MXview One applies the following style to the lines indicating the links between devices in the
Topology Map:

4.

To modify the text size in MXview One:
Select one of the following from the drop-down list:
 Large Medium Small

MXview One 1.4.0 User Manual

85

5.

To modify how MXview One displays Power-over-Ethernet (PoE) links:
a. Select the Show PoE Status on Topology check box to indicate the PoE link status on the
Topology Map.

b. Click the PoE Link Color field and specify a new color.

c. (Optional) Clear the Show PoE Status on Topology check box to hide the PoE link status on the
Topology Map.

6.

To modify the Topology Map background, click the Background Color field and specify a new color.

MXview One 1.4.0 User Manual

86

7.

To modify the color used to indicate the status of specific links in the Topology Map, click to modify the
Status Color hex code for any of the following links:
 Link Up
 Link Down
 Turbo Ring V1
 Turbo Ring V2
 Turbo Chain
 RSTP PRP/Coupling LAN A PRP/Coupling LAN B
 HSR Ring

NOTE
The three status colors (PRP LAN A, PRP LAN B, HSR Ring) will appear when you activate the MXview
Power license.
8.

Click Save.
MXview One will update the modified settings.

MXview One 1.4.0 User Manual87Editing the Device Appearance
Use the Preferences screen to modify how devices appear in the Topology Map.
1.

Navigate to Menu () > Administration > Preferences.

The Preferences screen will appear.
2.

In the Appearance section, expand Device.
The Device settings will appear.

3.

To modify the label that indicates the device in the Topology Map:
a. Locate the Bottom Label drop-down list located below the Preview image:

MXview One 1.4.0 User Manual88

b. Select one of the following properties from the Bottom Label drop-down:

Location



Alias



Model Name



MAC

MXview One displays the selected property below the IP address of the device.

4.

To modify the device alias:
a. Locate the Alias section.

b. From the first drop-down list in the Alias section, select one of the following:

IP Address



MAC



Model Name

Location

SysNamec. From the second drop-down list in the Alias section, select one of the following:

IP Address



MAC



Model Name

Location

SysNameNOTE
If you change the Alias setting, please delete the device on the topology and then rescan or add a device
to complete the 'Alias' setting.
5.

Click Save.
MXview One updates the modified settings.

MXview One 1.4.0 User Manual89Exporting the Topology Map
MXview One allows you to export the Topology Map as a PNG image.
1.

Navigate to Menu () > Topology.

2.

If List view is selected, click the Topology view (3.

Navigate to Edit > Export Topology.

The Topology screen appears and displays the Topology Map by default.
) icon in the top right corner.

The Topology screen will display a graphical representation of the devices and links on your network.
MXview One exports the PNG image of the Topology Map.

MXview One 1.4.0 User Manual908. Network and Traffic Monitoring

MXview One allows you to monitor the traffic between devices on your network and trigger events for
specific traffic conditions. You can apply topology views to monitor traffic load, network security, as well as
wireless access points and clients.

Viewing Link Properties
Click a link on the Topology Map to view link properties and perform the following:
1.

Navigate to Menu () > Topology.

2.

Click on a link between devices in the Topology Map.

The Topology screen will appear and display the Topology Map by default.
The Link Properties pane appears to the right of the Topology Map.

MXview One 1.4.0 User Manual91Viewing Port Traffic
The Port Traffic screen displays a graph that shows the utilization percentage (Y-axis) over a specific time
period (X-axis). You can also adjust the time period for the data that is displayed by changing the starting
date and ending date. The minimum interval you can select is one day and the maximum interval you canselect is 90 days.
1.

Navigate to Menu () > Topology.

2.

Click on a link between devices in the Topology Map.

The Topology screen appears and displays the Topology Map by default.
The Link Properties pane and the following toolbar appear when a link is selected.

3.

Navigate to Link Traffic > Port Traffic.
The Port Traffic screen will appear.

4.

To adjust the time period for the graph data:
a. Click the From date and select a new starting date.
b. Click the To date and select a new ending date.

5.

Hover over a line to view the direction of traffic.
For example, the green line at the top of the following graph represents traffic from 192.168.127.1(device IP address) Port 1 to 192.168.127.103 (device IP address) Port 4.

MXview One 1.4.0 User Manual92Viewing Packet Error Rates
The Packet Error Rate screen displays a graph that shows the packet error rate (Y-axis) over a specifictime period (X-axis). You can also adjust the time period for the data that is displayed by changing the startand end dates. The minimum interval is one day and the maximum interval you can select is 90 days.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

Click on a link between devices in the Topology Map.
The Link Properties pane and toolbar appear when a link is selected.

3.

Navigate to Link Traffic > Packet Error Rate.
The Packet Error Rate screen appears.

4.

To adjust the time period for the graph data:
a. Click the From date and select a new starting date.
b. Click the To date and select a new ending date.

5.

Hover over a line to view the packet error rate.

MXview One 1.4.0 User Manual93Monitoring Traffic Loads
MXview One collects the traffic load information of every link and displays the information to provide users
with a network-wide view.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and displays the Topology Map by default.
2.

If List view is selected, click the Topology view () icon in the top right corner.

The Topology screen will display a graphical representation of the devices and links on your network.
3.

From the toolbar menu, navigate to Visualization > Traffic View.

The Traffic Load legend will appear and the Topology Map color-codes each link to indicate the traffic
load.

Monitoring Network Security
ISA/IEC 62443 is a continuously evolving cybersecurity standard whose guidelines have already been
adopted in many industrial automation applications. This standard, including its subsections, aims to cover
points such as general requirements, policies and procedure, system-level requirements, and componentlevel requirements.
Moxa’s MXview One follows Moxa’s security guidelines, which are based on the IEC 62443-4-2 componentlevel recommendations. Security View checks the security level of Moxa’s network devices. There are fivelevels for checking the results in Security View:
•

High

•

Medium

•

Basic

•

Open: Security Level below basic•

Unknown: Devices without security-related information for MXview One

MXview One 1.4.0 User Manual

94

NOTE
The definition of general baseline is based on several industrial cybersecurity policies and requirements.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

If List view is selected, click the Topology view () icon in the top right corner.

The Topology screen will display a graphical representation of the devices and links on your network.
3.

From the toolbar menu, navigate to Visualization > Security View.
The Security View window will appear and the Topology Map indicates the security level of each device
with a color-coded circle.

4.

To filter the devices in the Security View window by security level:a. Click the Filter () icon.

b. Select the security level.
The Security View window filters the list of devices to only show devices that match the selected
security level.
5.

To locate a device in the Topology Map, click the device in the Security View window.

MXview One 1.4.0 User Manual95

The Security View details pane will appear on the right and the Topology Map highlights the circle
around the device.

6.

View security details for a specific device by using one of the following methods:
 Select a device from the Topology Map.
 Select a device from the Security View window.
The Security View details pane will appear and displays the device security level and security-related
configuration statuses.

7.

View the Security View Report:
Click Export to export the Security View Report in either CSV or PDF format.

MXview One 1.4.0 User Manual

96

8.

Review the following items in the Security View details pane:
Item
Enable Auto Logout
Set Login Message
Disable Non-encrypted TCP/UDP
Ports
Enable Account Login Failure
Lockout

Description
Check if the Auto Logout function is enabled.
Check if both the Web Login Message and Web Login Fail Message
are configured.
Check if non-encrypted TCP/UDP Ports are disabled. HTTP, Telnet,
and Moxa Proprietary Protocol should be disabled. SNMP must be
set to V3 only.
Check if the Account Login Failure Lockout function is enabled.

Check if the Trusted Access function is enabled or not. At least one
rule must be set.
Enable Password Complexity
Check if the Password Complexity Strength Check function isStrength Checkenabled.
Check if the Configuration File Encryption function is enabled. At
Enable Configuration File Encryption
least one rule must be enabled.
Check if Broadcast Storm Protection is enabled. For eCos switches,
MXview One checks whether Broadcast Storm Protection isenabled. For EDR routers, MXview One checks whether at least
Enable DDoS Protection
one form of DoS protection is enabled. For MXnos switches,
MXview One checks whether at least one of the following isenabled: Broadcast, Multicast, or DLF protection.
Set SNMP Trap/Inform or Syslog
Check if the SNMP Trap/Inform or Syslog Server is set.
ServerChange Default Password/SNMPCheck if the Default Password or SNMP Community String is set.
Community String
Enable SSL/TLS High Secure Mode Check if the HTTPS is enabled and HTTP is disabled.
Enable Trusted Access

NOTE
Users can use Security Wizard function in MXconfig to easily set the Security View status of devices.
9.

To modify the colors used to indicate the security levels:a. Navigate to Menu () > Administration > Preferences.

The Preferences screen will appear.
b. Under the Appearance section, expand Security View.
c. In the Colors for check result section, modify the color used to indicate a security level.

d. Click Save.

MXview One 1.4.0 User Manual9710. To define a custom security profile:a. Navigate to Menu () > Administration > Preferences.

The Preferences screen will appear.
b. Under the Appearance section, expand Security View.
c. From the Profile drop-down list, select User defined.
The user-defined profile settings will appear.

d. (Optional) Modify the colors for the check result.
e. Click one of the following device tabs to configure the profile settings:f.



Switch

NPORT5000A



Device ServerTerminal Server

GatewayWireless

IO(Optional) Click the Settings () icon to select a baseline.

g. Select the check box for each item you want to add to security profile.
h. Click Save.

MXview One 1.4.0 User Manual98Configuring Severity Thresholds for Traffic andFiber Status Monitoring Events
MXview One allows you to configure the following traffic conditions on a link to trigger events:•

Bandwidth utilization is over the threshold.

•

Bandwidth utilization is under the threshold.

•

Packet error rate is over the threshold.

•Fiber Rx is under the threshold.

•Fiber Tx is under the threshold.

•Fiber temperature is over the threshold.

•Fiber voltage is under the threshold.

•Fiber voltage is over the threshold.

Since a link is bidirectional, the event will be triggered when the traffic condition in either direction satisfies
the configured severity threshold.
1.

Navigate to Menu () > Topology.

2.

Click on a link between devices in the Topology Map.

The Topology screen will appear and display the Topology Map by default.
The Link Properties pane and toolbar appear when a link is selected.

3.

Click Severity Threshold.
The Severity Threshold screen will appear.

MXview One 1.4.0 User Manual

99

4.

To trigger an event when the bandwidth utilization on a link exceeds a specified percentage:a. Click the Bandwidth Utilization tab.
b. In the Over field, specify the maximum bandwidth utilization percentage.
c. From the adjacent drop-down list, select one of the following severity levels:

5.



InformationWarningCriticalTo trigger an event when the bandwidth utilization on a link falls below a specified percentage:a. Click the Bandwidth Utilization tab.
b. In the Under field, specify the minimum bandwidth utilization percentage.
c. From the adjacent drop-down list, select one of the following severity levels:

6.



InformationWarningCriticalTo trigger an event when the packet error rate exceeds a specified percentage:a. Click the Packet Error Rate tab.
b. In the Over field, specify the maximum bandwidth utilization percentage.
c. From the adjacent drop-down list, select one of the following severity levels:

7.

InformationWarningCriticalTo trigger an event when the SFP Tx falls below a specific range:a. Click the SFP Threshold tab.
b. In the SFP Tx Under field, specify the maximum Tx threshold in dB (0~-100)
c. From the adjacent drop-down list, select one of the following severity levels:

InformationWarningCritical

MXview One 1.4.0 User Manual

100

8.

To trigger an event when the SFP Rx falls below a specific range:a. Click the SFP Threshold tab.
b. In the SFP Rx Under field, specify the maximum Rx threshold in dB (0~-100)
c. From the adjacent drop-down list, select one of the following severity levels:

9.

InformationWarningCriticalTo trigger an event when the SFP voltage falls below a specific range:a. Click the SFP Threshold tab.
b. In the SFP Voltage Under field, specify the maximum voltage in V (0~10)
c. From the adjacent drop-down list, select one of the following severity levels:

InformationWarningCritical

10. To trigger an event when the SFP voltage exceeds a specific range:a. Click the SFP Threshold tab.
b. In the SFP Voltage Over field, specify the minimum voltage in V (0~10)
c. From the adjacent drop-down list, select one of the following severity levels:

InformationWarningCritical

11. To trigger an event when the SFP temperature exceeds a specific range:a. Click the SFP Threshold tab.
b. In the SFP Temperature Over field, specify the minimum temperature in Celsius (0~100)c. From the adjacent drop-down list, select one of the following severity levels:

InformationWarningCritical12. Click Apply.
MXview One will update the modified settings.
13. (Optional) Configure the Severity Threshold and Fiber status:
a. Navigate to Menu () > Administration > Global Device Settings.

The Global Device Settings screen appears.
b. To set the threshold, you can go to the sections below to complete the settings.
Bandwidth Utilization

Packet Error Rate

SFP Thresholdc. Click Save.
MXview updates the web console protocol settings.

NOTE
If you complete the Bandwidth Utilization, Packet Error Rate, and SFP Threshold settings in the Global
Device Settings section, the settings will be implemented to all the devices in your topology.

MXview One 1.4.0 User Manual101Configuring Custom Port Labels
MXview One uses the following port labelling convention to identify directions of traffic on a link.
<Device IP Address> / <Port Number>
You can use the Set Port Label screen to customize the port labels.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Click on a link between devices in the Topology Map.
The Link Properties pane and toolbar appear when a link is selected.

3.

Click Set Port Label.
The Set Port Label screen appears.

4.

Select the Use Custom Label check box.

5.

In the From field, provide a new label for the source port.

6.

In the To field, provide a new label for the destination port.

7.

Click Apply.

MXview One 1.4.0 User Manual102

9. SFP Fiber Status

Viewing the SFP Fiber Status in Table View
MXview One collects and display fiber status in SFP > SFP List

The list shows Fiber TX, RX, temperature, and voltage of the cables that are connected.

MXview One 1.4.0 User Manual103Synchronize the SFP Threshold From theDeviceMXview One can synchronize the threshold from devices, which can detect Moxa's SFP connector to get the
specific threshold.
Navigate to SFP > Sync Threshold From the Device

Click Sync and the threshold from the devices will sync to the SFP Threshold of every link.

MXview One 1.4.0 User Manual

104

10.

Device Operation in the Topology

The MXview One Topology screen provides several features and tools for managing and maintaining
devices in your network topology.

Viewing the Device List
The List view on the Topology screen will display a list of discovered devices in your network topology.
You can also use this view to manually add devices to your network topology or export filtered data as a
CSV file.

1.

Navigate to Menu (2.

Click the List view () > Topology.

The Topology screen will appear and display the Topology Map in Topology view.
) icon in the top right corner.

The Topology screen displays a list of devices on your network.

MXview One 1.4.0 User Manual

105

3.

To add a device to your network topology:
a. Click Edit > Add Device.
The Add Device screen will appear.

b. Configure the following:

IP Address: Specify the IP address of the deviceAssign Model: Select the model of the deviceAssign To Group: Select the group to assign the device toSNMP Version: Select the SNMP version



Username: Specify the device login Username

Password: Create a passwordRead Community: Specify the SNMP read community string

Write Community: Specify the SNMP write community stringData Encryption: Select the data encryption methodAuthentication: Select the authentication method



Encryption Key: Specify the encryption key

c. Click Add.
MXview One adds the device to the topology.
4.

To delete devices in your network topology:
a. Check the box on the first column of devices.
b. Click the Delete ( ) icon on the menu bar. The Delete Device screen appears.
c. For non AWK devices, read the message and then click Delete if you are sure you want to delete
the device.

MXview One 1.4.0 User Manual106d. For AWK devices, read the message and wait for the countdown. Click Delete if you are sure youwant to delete the device.

NOTE
If you click the check box for all the devices, when you click the Delete icon, you will delete all the devices
in the topology.
5.

To view device properties, select the check box next to the Device Alias.
The Device Properties details pane will appear.

6.

To filter the device list by severity level:a. Click the Filter () icon in the top left corner.

The Severity drop-down list appears.

MXview One 1.4.0 User Manual107

b. Select one of the following severity levels:


CriticalWarning

Informationc. Click Apply.
MXview One filters the device list to only display devices with the selected severity level.
7.

To export the device list:
a. Click the Export () icon.

b. Select Export CSV.
MXview One will export the displayed data as a CSV file.

Importing Device Configurations
Use the Topology screen to import an INI-formatted configuration file to a device in your network topology
by selecting the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device that you want to import configurations to: Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the site name in the Device List.
The toolbar options change.

4.

Navigate to Device Control > Import Config.
The Import Config screen appears and indicates the IP address of the selected device.

5.

Click the folder (6.

Click Import.

) icon to upload the configuration file from your local machine.

MXview One imports the configuration file to the specified device.

MXview One 1.4.0 User Manual108

Exporting Device Configurations
Use the Topology screen to export an INI-formatted configuration file from a device in your network
topology by selecting the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device that you want to export configurations from.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Navigate to Device Control > Export Config.
The Export Config screen will appear and indicate the IP address of the selected device.

5.

Click Export.
MXview One exports the device configurations as an INI file in the specified location.

MXview One 1.4.0 User Manual109

Upgrading Firmware
Use the Topology screen to upgrade the firmware (ROM-formatted file) on a device in your network
topology by selecting the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
b. List view: Displays a list of the devices in your network topology.

3.

Select the device that you want to upgrade the firmware for:
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Navigate to Device Control > Upgrade Firmware.
The Upgrade Firmware screen appears and indicates the IP address of the selected device.

5.

Click the folder (6.

Click Upgrade.

) icon to upload the ROM-formatted firmware file from your local machine.

MXview One will upgrade the firmware on the specified device.

MXview One 1.4.0 User Manual110Configuring SNMP Trap Server
MXview One can collaborate with other network management software and send SNMP Traps to non-Moxa
NMS. MXview One supports up to two trap servers depending on the device.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Navigate to Device Configuration > Trap Server.
The Trap Server screen appears.

5.

Configure the following SNMP trap server settings for the device: Destination IP1
 Community Name1
 (Optional) Destination IP2
 (Optional) Community Name2

6.

Click Apply.
MXview One sends SNMP traps to the configured trap server(s) when events are detected on the device.

NOTE
When a device fails to reply within seven seconds, MXview One will display the message "Failed to update
device Trap server settings." Please confirm the execution results via the same settings page or go to the
web page of the devices.

MXview One 1.4.0 User Manual111Configuring Port Settings
Use the Topology screen to configure port settings for a device in your network topology by selecting thedevice from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options will change.

4.

Navigate to Device Configuration > Ethernet/Fiber Port Settings.
The Ethernet/Fiber Port Setting screen appears.

5.

Configure the following port settings for the device: Port: Select the port number.
 Enable: Enable or disable the port.
 Port Description: Provide a description of the port.
 Apply settings to another port: Select to apply the configured settings to other ports on thedevice.

6.

Click Apply.
MXview One will update the port settings to the device.

MXview One 1.4.0 User Manual112Configuring SNMP Communication Protocol
Use the Topology screen to configure SNMP settings for a device in your network topology by selecting thedevice from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options will change.

4.

Navigate to Device Configuration > SNMP Communication Protocol.
The SNMP Communication Protocol screen will appear.

5.

Configure the following SNMP settings for the device: SNMP Version
 SNMP Port
 Username
 Password
 Read Community
 Write Community Data Encryption
 Authentication
 Encryption Protocol
 Encryption Password

6.

Click Apply.
MXview One updates the SNMP communication protocol settings to the device.

NOTE
For the first time, users can use the Default Device Template function to set the function template. For
more information, see Changing Default SNMP Configuration.

MXview One 1.4.0 User Manual113Configuring MXview One Polling Interval
Use the Topology screen to configure ICMP or SNMP polling settings for a device in your network topology
by selecting the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Navigate to Device Configuration > MXview One Polling Interval.
The MXview One Polling Interval screen appears.

5.

Configure the following polling settings for the device: ICMP polling interval
 SNMP polling interval

6.

Click Apply.
MXview One will update the polling settings for the device.

NOTE
For the first time, users can use the Default Device Template function to set the function template. For
more information, see Default Device Template.

MXview One 1.4.0 User Manual114Configuring Device Accounts
Use the Topology screen to configure advanced settings for a device in your network topology by selecting
the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Navigate to Device Configuration > Device Accounts.
The Device Accounts screen appears.

5.

Enter the Username and Password for the device web console.

6.

Click Apply.
MXview One updates the advanced settings.

MXview One 1.4.0 User Manual

115

Modifying the Device Alias
Use the Topology screen to configure advanced settings for a device in your network topology by selecting
the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Navigate to Device Configuration > Device Alias.
The Device Alias screen appears.

5.
6.

Edit the Alias field.
Click Apply.
MXview One updates the advanced settings.

MXview One 1.4.0 User Manual116Changing the Device Icon
Use the Topology screen to change the device icon by selecting the device from the Topology Map orDevice List, and then upload a JPG, GIF, or PNG image file.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options will change.

4.

Navigate to Device Configuration > Change Device Icon.
The Change Device Icon screen appears.

5.

Click the folder (is 100 KB.)

6.

Click Apply.

) icon to upload the device icon from your local machine. (The maximum image size

MXview One will change the device icon to the uploaded JPG, GIF, or PNG image file.

MXview One 1.4.0 User Manual117Signing on to Device Web Consoles
MXview One allows you to use the Topology screen to the web console for a device from the Topology
Map or Device List.

NOTE
You can use the Global Device Settings screen to configure the web console protocol. The web console
protocol can be set to HTTP or HTTPS, and then the port numbers of the HTTP and HTTPS can be set byusers.
1.

(Optional) Configure the web console protocol:a. Navigate to Menu () > Administration > Global Device Settings.

The Global Device Settings screen appears.
b. Find the Management Interface to complete the settings.

c. Configure the following:

Web Console Protocol



HTTP PortHTTPS Portd. Click Save.
MXview One updates the web console protocol settings.

NOTE
If you complete the Management Interface settings in the Global Device Settings section, the settings will
be applied to all the devices in your topology.
2.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
3.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

4.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

5.

Navigate to Web Console.
The login screen for device web console appears in a new browser tab.

MXview One 1.4.0 User Manual

118

NOTE
You may need to allow pop-ups on your web browser in order to view the device web console.
6.

Enter the Username and Password for the device web console.

7.

Click Login.
The device web console will successfully log in.

Managing and Running Scripts
The Run Script function allows you to quickly perform a set of actions on one or multiple devices at once.
You can run scripts on selected devices from the Topology or Device Management screen.
Click the Run Script () icon in the menu bar to expand the script functions. There are two mainfunctions:•

Run CLI Script: Write and run a CLI script and test if the script works correctly.

•

Run Saved Script: Select and run a CLI Script from the Saved CLI Scripts database. Refer to the
Saved CLI Scripts section.

Running a CLI Script
1.

In the Topology or Device Management screen, select the device(s) to run the script on.

2.

Click the Run Script () icon in the menu bar and click Run CLI Script.

The Run CLI Script window will appear.

3.

Enter the script:
a. In the CLI Script field, enter the CLI command(s) to execute.
b. Confirm the selected devices that the script will be executed on.
c. Click Run.

MXview One 1.4.0 User Manual

119

4.

The system will show the script execution status for each device.

NOTE
You cannot perform any actions on the device while the script is running. If you close the MXview One web
page, you can download the execution results from Saved CLI Scripts > Execution Results page.
5.

Check the script results.
When all devices have finished running the script, click the Expand () icon next to the device tocheck the result.

MXview One 1.4.0 User Manual

120

6.

You can either run or save the script:
a. Run script: Modify the CLI script (if necessary) and click Run. The system will execute the CLI
script on the selected devices.
b. Save script: Click Save as a CLI Script to save the CLI script for future use.
The Save CLI Script window will appear.

i.

Enter a name and description for the script.
The CLI Script field is read-only and cannot be modified here.

ii.

Click Save. A confirmation message will appear.

iii.

The CLI script will be stored and shown in the Saved CLI Scripts section.

MXview One 1.4.0 User Manual

121

Running a Saved CLI Script
1.
2.

In the Topology or Device Management screen, select the device(s) to run the script on.
Click the Run Script () icon in the menu bar and click Run Saved Script.

The Run Saved Script window will appear.

If no saved scripts can be found, the following message will appear.

Click the Add a CLI Script to create a script. Refer to Adding a CLI Script.
3.

Select the script you want to execute and confirm the selected devices that the script will be executedon.
You can modify the script if necessary.

4.

Click Run.

MXview One 1.4.0 User Manual

122

5.

The system will show the script execution status for each device.

NOTE
You cannot perform any actions on the device while the script is running. If you close the MXview One web
page, you can download the execution results from Saved CLI Scripts > Execution Results page.

6.

Check the script results
When all devices have finished running the script, click the Expand () icon next to the device tocheck the result.

MXview One 1.4.0 User Manual123Changing Device Groups
Use the Topology screen to change the assigned group for a device by selecting the device from theTopology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen will appear and display the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Click Change Group.
The Change Group screen will appear and displays the following information:

5.

(Optional) Select additional IP addresses to assign other devices from the current group to the newgroup.

6.

From the Assign to Group drop-down list, select the new group that you want to assign the selected
device(s) to.

7.

Click Apply.
MXview One will assign the selected device(s) to the new group.

MXview One 1.4.0 User Manual124Refreshing the Device Status
Since some device data is collected by polling, there may be a time delay for some data. Use the Topology
screen to refresh the device status by selecting the device from the Topology Map or Device List.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options change.

4.

Click Refresh.
MXview One polls the device for updated data.

Deleting Devices
Use the Topology screen to delete devices from the Topology Map. After a device is deleted, it will be
removed from the topology map and the device will not be polled.
1.

Navigate to Menu () > Topology.

The Topology screen appears and displays the Topology Map by default.
2.

Select one of the following views:
 Topology view: Displays a graphical representation of the devices in your network topology.
 List view: Displays a list of the devices in your network topology.

3.

Select the device.
 Topology view: Click the icon of the device in the Topology Map.
 List view: Select the check box next to the device in the Device List.
The toolbar options will change.

4.

Click Delete.
MXview One removes the device from your network topology.

MXview One 1.4.0 User Manual

125

11.

Device Management

The Device Management feature lets users perform certain functions directly from within MXview One,without having to enter the device’s web console. This feature covers two sections: Configuration andControl and Account and Password.
The Device Configuration and Control section provides quick access buttons to quickly executecommonly used device management functions. Users can perform these functions either from the menu bar
on the Topology screen, or directly from the Configuration and Control page.
The Account and Password section allows administrators to check device accounts and perform accountand default password audits.

Configuration and Control
Configuration and Control Overview
To access the Configuration and Control page, in the function tree, navigate to Menu (Management> Configuration and Control.

) > Device

At the top of this screen is the menu bar which provides quick access buttons for device management
functions. At the bottom part of the page is the device list which allows users to select the devices toperform the quick function on.
The quick access functions are organized into four main types:•

Device Configuration•

Device Control•

Cybersecurity Controls•

Run Script

Refer to the following section for an overview of all functions in each category.

MXview One 1.4.0 User Manual126

Device Configuration
Change Wi-Fi Channel
If the performance of your wireless devices is affected by interruptions in the current Wi-Fi channel, you can
use the Change Wi-Fi Channel function to switch to another channel to improve performance.
1.

Navigate to Menu () > Device Management> Configuration and Control.

2.

Selected the device(s) to configure from the device list.

3.

From the Device Configuration drop-down list, select Change Wi-Fi Channel.
The Change Wi-Fi Channel screen will appear.

4.

Modify the Wi-Fi channel settings.

Setting

Description

ChannelEnter the channel for the 2.4 GHz and 5 GHz band.

Channel Width

Select the width of the channel.

MXview One 1.4.0 User ManualLimit
2.4 GHz: 1 to 13
5 GHz: 36 to 196
2.4 GHz: 20 MHz, 20/40 MHz
5 GHz: 20 MHz, 20/40 MHz,
20/40/80 MHz

127

5.

When finished, click Change. The system will execute the action.

6.

If successful, a confirmation will be shown in the Status column.

If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Add Wi-Fi SSID
Use the Add Wi-Fi SSID function to create additional Wi-Fi SSIDs for your wireless environment.
1.

Navigate to Menu (2.

Selected the device(s) to configure from the device list.

MXview One 1.4.0 User Manual) > Device Management > Configuration and Control.

128

3.

From the Device Configuration drop-down list, select Add Wi-Fi SSID.
The Add Wi-Fi SSID screen will appear.

4.

Modify the Wi-Fi SSID settings.

Clear All Existing SSIDs
Setting
Enabled or Disabled

Description
Choose to keep or delete all existing SSIDs on the selected device(s).

SSID
Setting
SSID Name

Description
Enter a name for the SSID.

RF Band
Setting
2.4 GHz, 5 GHz

Description
Select the RF band for this SSID.

Security
Setting
Open
WPA
WPA2
WPA3
WPA/WPA2 Mixed
WPA2/WPA3 Mixed

Description

Select the security mode for the SSID.

When using any security mode other than Open, configure the following settings:
WPA Mode
Setting
Personal

Description
Authenticate WPA, WPA2, or WPA3 with a Pre-shared key (PSK).

Protected Management Frame
Setting

MXview One 1.4.0 User Manual

Description

129

Disabled
802.11w

Disable the protected management frame. This option is not available when using
WPA3.
Use the 802.11w protocol as the protected management frame.

Encryption
Setting
AES
TKIP/AES Mixed

Description
Use Advance Encryption System (AES) encryption.
Use TKIP/AES Mixed encryption. This option provides a TKIP broadcast key and
TKIP+AES unicast key to support legacy AP clients. This option is rarely used and is
not available when using WPA3.

EAPOL Version
Setting1
2

Description
Use EAPOL Version 1 as the security authentication method.
Use EAPOL Version 2 as the security authentication method.

Passphrase
Setting
8 to 63 characters

Description
Enter the passphrase. This is the master key to generate keys for encryption anddecryption.

5.

When finished, click Add. The system will execute the action.

6.

If successful, a confirmation will be shown in the Status column.

If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Dynamic Sticky MAC
Use the Dynamic Sticky MAC function to configure Dynamic Sticky MAC settings for one or multiple
selected devices at once.
1.

Navigate to Menu (MXview One 1.4.0 User Manual) > Device Management > Configuration and Control.

130

2.

Selected the device(s) to configure from the device list.

3.

From the Device Configuration drop-down list, select Dynamic Sticky MAC.
The Dynamic Sticky MAC screen will appear.

NOTE
You can only select devices with the same port format (either non-modular or modular device) and thesame number of ports to execute the Dynamic Sticky MAC function. For example, you can set multiple
non-modular switches at the same time, but not non-modular and modular switches. Because nonmodular switch and modular switches have different port formats. An error message will appear if theselection is incompatible.

MXview One 1.4.0 User Manual

131

4.

Click the Add () icon and configure the following settings:

Alias
Setting
Device Alias

Description
Select the device(s) to configure Sticky MAC settings for.

Port
Setting
Port

Description
Select the port(s) associated with the device for which to configure the Sticky MAC
settings for. You can refer to the Port Name Key section at the top of the page tounderstand the correlation between the ports listed in the Port drop-down menu andthe on-device web UI.

Sticky MAC
Setting
Enabled or Disabled

Description
Enable or disable the Sticky MAC function for the selected port(s).

Address Limit
Setting
1 to 1013

Description
Specify the maximum numbers of the learned MAC addresses.

Security Action
Setting
Shutdown Port
Drop Packet
5.

Description
Shut down the port if a violation occurs.
Drop the packet if a violation occurs.

When finished, click Apply. The system will execute the action.

MXview One 1.4.0 User Manual

132

6.

If successful, a confirmation will be shown in the Status column.

If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Device Control
Reboot
Use the Reboot function to manually reboot devices or configure a reboot schedule.
1.

Navigate to Menu (2.

Selected the device(s) to configure from the device list.

MXview One 1.4.0 User Manual) > Device Management > Configuration and Control.

133

3.

From the Device Control drop-down list, select Reboot.
The Reboot screen will appear.

4.

Configure the reboot sequence and execution time.

a. Select the reboot sequence:

Strict Sequential: Reboot the devices based on the device sequence in the topology startingfrom the device furthest away from the computer running MXview One, proceeding to thenearest one.



Smart Sequential: Reboot the devices based on the device sequence in the topology but
simultaneously reboot all devices in the same topology layer.

b. Select an execution time:5.

Reboot: Click Reboot to restart the devices instantly.



Add to Scheduler: Click Add to Schedular to create a new scheduled task. MXview One will
reboot the devices based on the specified time and date in the schedule.

To reboot devices instantly, click Reboot. The system will execute the action.

MXview One 1.4.0 User Manual

134

6.

If successful, a confirmation will be shown in the Status column.
If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Create Snapshot
Use the Snapshot function to create a snapshot of the current configuration. The snapshot can be used torestore the configuration later.
1.

Navigate to Menu (2.

Selected the device(s) to configure from the device list.

3.

From the Device Control drop-down list, select Create Snapshot.
The Create Snapshot screen will appear.

MXview One 1.4.0 User Manual) > Device Management > Configuration and Control.

135

4.

Configure the execution time.

 Create: Click Create to create a snapshot instantly.
 Add to Scheduler: Click Add to Schedular to create a new scheduled task. MXview One will createa snapshot based on the specified time and date in the schedule.
5.

To create a snapshot instantly, click Create. The system will execute the action.

6.

If successful, a confirmation will be shown in the Status column.
If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

MXview One 1.4.0 User Manual136Restore From Snapshot
Use the Restore from Snapshot to restore the configuration from a previously created snapshot.
1.

Navigate to Menu () > Device Management > Configuration and Control.

2.

Selected the device(s) to configure from the device list.

3.

From the Device Control drop-down list, select Restore from Snapshot.
The Restore from Snapshot screen will appear.

4.

Configure the execution time.

 Restore: Click Restore to restore the snapshot instantly.
 Add to Scheduler: Click Add to Schedular to create a new scheduled task. MXview One will
restore the snapshot based on the specified time and date in the schedule.

MXview One 1.4.0 User Manual

137

5.

To restore the snapshot instantly, click Restore. The system will execute the action.

6.

If successful, a confirmation will be shown in the Status column.
If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Cybersecurity Controls
Sticky MAC On/Off
Use the Sticky MAC On/Off function to enable or disable Sticky MAC for the selected device(s).
1.

Navigate to Menu (2.

Selected the device(s) to configure from the device list.

MXview One 1.4.0 User Manual) > Device Management > Configuration and Control.

138

3.

From the Cybersecurity Controls drop-down list, select Sticky MAC On/Off.
The Sticky MAC On/Off screen will appear.

4.

Choose to enable or disable Sticky MAC.

5.

Click Apply. The system will execute the action.

6.

If successful, a confirmation will be shown in the Status column.

If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

MXview One 1.4.0 User Manual139Relearning Dynamic Sticky MAC
Use the Relearn Dynamic Sticky MAC function to reset all previously learned MAC addresses and relearn
them again for the selected device(s).
1.

Navigate to Menu () > Device Management > Configuration and Control.

2.

Selected the device(s) to configure from the device list.

3.

From the Cybersecurity Controls drop-down list, select Relearn Dynamic Sticky MAC.
The Relearn Dynamic Sticky MAC screen will appear.

4.

Click Relearn. The system will execute the action.

5.

If successful, a confirmation will be shown in the Status column.

If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Disable Unused Ethernet and Fiber Ports
Use the Disable Unused Ethernet and Fiber Ports function to disable any unused Ethernet or fiber ports
to make sure these ports cannot be exploited to gain unauthorized access to the device.

MXview One 1.4.0 User Manual

140

1.

Navigate to Menu (2.

Selected the device(s) to configure from the device list.

) > Device Management > Configuration and Control.

3.

From the Cybersecurity Controls drop-down list, select Disable Unused Ethernet and Fiber Ports.
The Disable Unused Ethernet and Fiber Ports screen will appear.

4.

Choose to keep ports with temporary inactivity active.

5.

Click Disable Unused Ports. The system will execute the action.

If successful, a confirmation will be shown in the Status column.

MXview One 1.4.0 User Manual141If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Disable Insecure HTTP and Telnet Console
Use the Disable Insecure HTTP and Telnet Console function to disable the non-secure HTTP and Telnet
connection interfaces.
1.

Navigate to Menu (2.

Selected the device(s) to configure from the device list.

3.

From the Cybersecurity Controls drop-down list, select Disable Insecure HTTP and Telnet
Console.
The Disable Insecure HTTP and Telnet Console screen will appear.

MXview One 1.4.0 User Manual) > Device Management > Configuration and Control.

142

4.

Click Disable HTTP and Telnet. The system will execute the action.

If successful, a confirmation will be shown in the Status column.

If unsuccessful, check the error description in the Status column to identify the issue. Click Retry
Failed Devices to perform the action again.

Run Script
Refer to the Managing and Running Scripts section.

Account and Password
Account Management Overview
To access the Account Management page, in the function tree, navigate to Menu ( ) > Device
Management > Account and Password and go to the Account Management tab.
The Account Management tab shows an overview of all user accounts on each device.

MXview One 1.4.0 User Manual143This page displays the following information in a table format:
ColumnDevice Alias
Compatible
Model
Device IP
Accounts

Description
The unique name of the device.
Shows if the device supports MXview One retrieving account information.
The device model name.
The IP address of the device.
The list of accounts associated with the device. Under certain conditions, thefollowing statuses can show:•
Unable to retrieve accounts: The device supports this feature, but
MXview One was unable to successfully retrieve account information fromthe device.
•
N/A: MXview One cannot retrieve account information because the device
does not support this feature.

Click Refresh at the top of the page to update the account information in the table.

Editing Accounts on a Device
NOTE
This function is only available for compatible devices. If the device is incompatible, this function will begreyed out.
1.

Navigate to Menu (2.

Go to the Account Management tab.

MXview One 1.4.0 User Manual) > Device Management > Account and Password.

144

3.

Click the Edit () icon next to the device account you want to edit.

The Account Management window will appear.

4.

To change the default admin account credentials:
a. Select Change Default ''Admin'' Name as the operation.
b. Specify the new username and password.
c. Click Change.

5.

To add an account:a. Select Edit Account as the operation.
b. Select the Add Account radio button.
c. Specify the username, password, and authority of the account.
d. Click Add.

6.

To delete an account:a. Select Edit Account as the operation.
b. Select the Delete Account radio button.
a. Enter the username of the account you want to delete.
b. Click Delete.

Password Automation Overview
To access the Account Management page, in the function tree, navigate to Menu ( ) > Device
Management > Account and Password and go to the Password Automation tab.
The Password Automation tab shows an overview of all user accounts on each device.

This page displays the following information in a table format:

MXview One 1.4.0 User Manual145Column
Device Alias
Model
Device IP
Applicable Accounts

Description
The unique name of the device.
The device model name.
The IP address of the device.
Shows the device accounts that the password automation functions are applied
to.

Running the Password Automation Wizard
1.

Navigate to Menu (2.

Go to the Password Automation tab.

) > Device Management > Account and Password.

3.

In the Password Automation section, click Start Wizard.

4.

When prompted, verify your MXview One account.
The Password Automation Wizard screen will appear.

5.

Enter the 1st and 2nd recipient email addresses and click Verify Email.
MXview One will send a verification code to these addresses.

6.

Enter the verification code in the Wizard to continue.
If you have not received an email, check your Spam folder or confirm the Email Server Configuration
settings in MXview One.

MXview One 1.4.0 User Manual

146

7.

Select the device(s) to generate a randomized password for and click Next.

8.

Specify the randomized password length and click Next.
MXview One will generate a random password of the specified length containing: At least one digit (0-9).
 Mixed upper and lowercase letters (A-Z, a-z).
 At least one special character (~!@#$%^&*-_|;:,.<>[]{}())

9.

MXview One will start generating new passwords for the selected devices.

10. When finished, MXview One will send the device account and password information to the email
recipients specified at the beginning of the Wizard.
Users will receive two emails. One email containing the account information and execution results andMXview One 1.4.0 User Manual147

another email containing the string to unzip the account information file.

11. Click Close.
12. The table will show all the devices and associated accounts that password automation is applied to.

NOTE
Click Start Over to run the Password Automation Wizard again.

Regenerating Device Passwords
NOTE
This function is only available after completing the Password Automation Wizard at least once. Refer to
Running the Password Automation Wizard.
1.

Navigate to Menu (2.

Go to the Password Automation tab.

3.

In the Password Automation section, click Regenerate Password.

4.

When prompted, verify your MXview One account.
The Regenerate Password screen will appear.

MXview One 1.4.0 User Manual) > Device Management > Account and Password.

148

5.

Click Regenerate.
MXview One will generate a new password for all applicable devices.

6.

Click Send Password Email to receive an email with the new randomized passwords to the recipients
specified in the Password Automation Wizard.

Resending the Password EmailNOTE
This function is only available after completing the Password Automation Wizard at least once. Refer to
Running the Password Automation Wizard.
1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Password Automation tab.

3.

In the Password Automation section, click Resend Password Email.

4.

When prompted, verify your MXview One account.
The Resend Password Email screen will appear.

5.

Click Resend.
MXview One will send an email with the device account credentials to the recipients specified in the
Password Automation Wizard.

Configuring a Password Automation ScheduleWith the password automation schedule function, you can configure a specific interval at which MXview One
will generate new randomized passwords for all applicable devices.

MXview One 1.4.0 User Manual

149

NOTE
This function is only available after completing the Password Automation Wizard at least once. Refer to
Running the Password Automation Wizard.
1.

Navigate to Menu (2.

Go to the Password Automation tab.

) > Device Management > Account and Password.

3.

In the Password Automation Schedule section, configure the following settings:

 Interval: Select the interval (in days) at which MXview One will randomize device passwords.
 Start Time: Specify the day of time when MXview One will execute the password automation.
4.

Click Save.

Account Audit Overview
To access the Account Audit page, in the function tree, navigate to Menu (Account and Password and go to the Account Audit tab.

) > Device Management >The Account Audit tab lets users create a device account baseline and perform an account audit to easily
identify newly added or deleted accounts.

This page displays the following information in a table format:
ColumnDevice Alias
Compatible
Model
Device IP
Baseline Accounts
Added Accounts
Deleted Accounts

MXview One 1.4.0 User Manual

Description
The unique name of the device.
Shows if the device supports MXview One retrieving account information. If thedevice does not support this function, the Accounts column will show N/A.
The device model name.
The IP address of the device.
Shows the user accounts associated with the device when creating thebaseline.
Shows the user accounts that were added compared to the baseline after
performing an account audit.
Shows the user accounts that were deleted compared to the baseline after
performing an account audit.

150

Creating an Account Baseline
1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Account Audit tab.

3.

The Accounts Baseline section includes the following information:

 Last Executed: Shows the date and time when the most recent baseline was created. If no baseline
has been created before, this will show N/A.
4.

Click Create.
The Device Baseline window will appear.

5.

Click Create.

Executing a Manual Account Audit
NOTE
This function is only available after creating an account baseline. Refer to Creating an Account Baseline.
1.

Navigate to Menu (2.

Go to the Account Audit tab.

) > Device Management > Account and Password.

3.

The Accounts Audit section shows the following information:

 Last Audited: Shows the date and time of the most recent account audit.
 Next Audit: If automatic account auditing is enabled, this shows the time and date of the nextscheduled audit.
4.

Click Audit.
MXview One will compare the current accounts to the baseline and will show any added or deleted
accounts in the table.

MXview One 1.4.0 User Manual151Configuring an Automatic Account Audit Schedule
NOTE
This function is only available after creating an account baseline. Refer to Creating an Account Baseline.
1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Account Audit tab.

3.

In the Audit Automation section, configure the following settings:

 Enable: Enable or disable the automatic account auditing function.
 Interval: Specify the interval (in days) when MXview One will perform an account audit.
4.

Click Save.

Default Password Audit Overview
To access the Default Password Audit page, in the function tree, navigate to Menu ( ) > Device
Management > Account and Password and go to the Default Password Audit tab.
The Default Password Audit tab lets users quickly check for any accounts that are using the default
password.

This page displays the following information in a table format:
ColumnDevice Alias
Compatible
Model
Device IP
Default Account/Password

MXview One 1.4.0 User Manual

Description
The unique name of the device.
Shows if the device supports MXview One retrieving account information.
The device model name.
The IP address of the device.
Shows if the account is using the default credentials:•
Yes: The device uses the default username and password. For security
reasons, it is highly recommended to change the default credentials.
•
No: The device is not using the default credentials.
•
N/A: MXview One cannot retrieve account information because the device
does not support this feature.

152

Performing a Default Password Audit
1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Default Password Audit tab.

3.

In the Default Password Audit section, click Scan.
The Default Password Audit window will appear.

4.

Click Scan.
MXview One will scan for any accounts using the default credentials and list them in the table.

Temporary Accounts Overview
To access the Temporary Accounts page, in the function tree, navigate to Menu ( ) > Device
Management > Account and Password and go to the Temporary Accounts tab.
The Temporary Accounts tab allows users to create, edit, and delete temporary accounts for devices.

This page displays the following information in a table format:
ColumnDevice Alias
Compatible
Model
Device IP
Username
Start Time
End Time
StatusMXview One 1.4.0 User Manual

Description
The unique name of the device.
Shows if the device supports the temporary accounts function.
The device model name.
The IP address of the device.
The username of the account.
The account validity start time.
The account validity end time.
The status of the account.

153

Adding a Temporary Account1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Temporary Accounts tab.

3.

Click the Add () icon next to the device you want to create a temporary account for.

The Add Temporary Account window will appear.

4.

Configure the following settings:
 Username: Enter a username for the account.
 Password: Enter the password for the account.
 Action: Select the type of account.


Immediate: The account will be active immediately until the specified end date.



Scheduled: The account will only be active during the specified time period.

 Active From: If you selected Scheduled, specify the date the account will be valid from.
 Start Time: If you selected Scheduled, specify the starting time the account will be valid from.
 Valid Until: Specify the date the account expires.
 End Time: Specify the time of day the account expires.
5.

Click Add.
MXview One will show the status of the account creation.

MXview One 1.4.0 User Manual154

Editing a Temporary Account1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Temporary Accounts tab.

3.

Click the Edit () icon next to the device you want to edit the temporary account for.
The Edit Temporary Account window will appear.

4.

Configure the following settings:
 Action: Select the type of account.


Immediate: The account will be active immediately until the specified end date.



Scheduled: The account will only be active during the specified time period.

 Active From: If you selected Scheduled, specify the date the account will be valid from.
 Start Time: If you selected Scheduled, specify the starting time the account will be valid from.
 Valid Until: Specify the date the account expires.
 End Time: Specify the time of day the account expires.
5.

Click Change.
MXview One will show the status of the account modification.

MXview One 1.4.0 User Manual155Deleting a Temporary Account1.

Navigate to Menu () > Device Management > Account and Password.

2.

Go to the Temporary Accounts tab.

3.

Click the Delete () icon next to the device you want to delete the temporary account of.

The Delete Temporary Account window will appear.

4.

Click Delete.
MXview One will show the status of the account deletion.

MXview One 1.4.0 User Manual

156

12.

Saved CLI Scripts

The CLI Scripts function allows users to generate and execute CLI scripts from within MXview One. After
creating and saving CLI scripts, users can create script automations and automation buttons to quickly
execute batch configurations on multiple devices at once.

Saved CLI Scripts Overview
To access the Saved CLI Scripts page, in the function tree, navigate to Menu () > Saved CLI Scripts.

If there are no saved CLI scripts, a script will need to be created by clicking the Add () icon. Refer toAdding a CLI Script for information on how to create a script.
If there are saved CLI scripts, the following tabs will be available:•

CLI Scripts: This list shows all saved CLI scripts. From this table, you can create, edit, or delete CLI
scripts.

•

Execution Results: From this tab, you can download or delete the execution results of previously
executed scripts.

•

Script Automation: From this tab, you can view, create, edit, or delete script automations.

•

Automation Buttons: Each script automation you create will generate an automation button. From
this tab, you can manage script automation buttons.

MXview One 1.4.0 User Manual157

CLI Scripts
Adding a CLI Script
1.

Navigate to Menu () > Saved CLI Scripts > CLI Scripts.

The Saved CLI Scripts screen will appear. A list of configured CLI scripts will show in the CLI Scripts
list (if any).
2.

Click the Add () icon.

The Add CLI Script screen will appear.

3.

Configure the following settings:
a. Name: Enter a name for the CLI script.
b. Description: Enter a description for the CLI script.
c. CLI Script: Enter the CLI command(s) to execute.

4.

Click Add.
The CLI script will be added to the table.

MXview One 1.4.0 User Manual158

Searching for a CLI Script
1.

Navigate to Menu () > Saved CLI Scripts > CLI Scripts.

The Saved CLI Scripts screen will appear. A list of configured CLI scripts will show in the CLI Scripts
list (if any).
2.

In the Search () field, type the full or partial information of the CLI script.
All CLI scripts matching the entered string will be shown in the table.

Editing a CLI Script
1.

Navigate to Menu () > Saved CLI Scripts > CLI Scripts.

The Saved CLI Scripts screen will appear. A list of configured CLI scripts will show in the CLI Scripts
list (if any).
2.

Click the Edit () icon next to the script you want to edit.

The Edit CLI Script screen will appear.

3.

Configure the following settings:
a. Name: Enter a name for the CLI script.
b. Description: Enter a description for the CLI script.
c. CLI Script: Enter the CLI command(s) to execute.

4.

Click Apply.
A confirmation will appear to verify the CLI script was updated.

MXview One 1.4.0 User Manual

159Deleting a CLI ScriptNOTE
A CLI script cannot be deleted if it is linked to a scheduled task. To delete the script, modify or delete thescheduled task first on the Administration> Maintenance Scheduler page.
1.

Navigate to Menu () > Saved CLI Scripts > CLI Scripts.

The Saved CLI Scripts screen will appear. A list of configured CLI scripts will show in the CLI Scripts
list (if any).
2.

Click the Delete () icon next to the CLI script you want to delete.

A confirmation window will appear.

3.

Click Delete.
A confirmation will appear to verify the CLI script was deleted.

Deleting Multiple CLI Scripts
NOTE
A CLI script cannot be deleted if it is linked to a scheduled task. To delete the script, modify or delete thescheduled task first on the Administration> Maintenance Scheduler page.
1.

Navigate to Menu () > Saved CLI Scripts > CLI Scripts.

The Saved CLI Scripts screen will appear. A list of configured CLI scripts will show in the CLI Scripts
list (if any).
2.

Select the checkbox of the scripts you want to delete in the list.

3.

Click the Delete (MXview One 1.4.0 User Manual) icon at the top-left corner of the page.

160

4.

A confirmation window will appear.

5.

Click Delete.
A confirmation will appear to verify the CLI script was deleted.

Creating a CLI Script Scheduled Task
1.

Navigate to Menu () > Administration > Maintenance Scheduler.

The Maintenance Scheduler screen will appear.

MXview One 1.4.0 User Manual

161

2.

Click the Add () icon.

The Add Job screen will appear.

3.

Configure the following settings:
a. Job Name: Enter a name for the job.
b. Action: Select Run Saved Script from the Action drop-down list.
c. CLI Script Name: Select the CLI script that you want to execute.
d. Description: Enter a description for the job.
e. Registered Devices: Select the devices that you want to run the selected CLI script on.
f.

Repeat Execution: Select the job execution frequency: Once, Daily, Weekly, Monthly.

g. Start Date: If you select Once in the Repeat Execution field, specify the start date to begin
executing the scheduled job.
h. On: If you select Weekly or Monthly in the Repeat Execution field, specify when to begin executing
the scheduled job.
i.
4.

Execution Time: Specify the time of day to run the scheduled job.

Click Add.
MXview One will display the scheduled job in the Maintenance Scheduler table and will run the CLI script
for the selected devices according to the defined schedule.

MXview One 1.4.0 User Manual162

Execution Results
Download All Execution Results
1.

Navigate to Menu () > Saved CLI Scripts.

The Saved CLI Scripts screen will appear.
2.

Go to the Execution Results tab.

3.

Click Download.
MXview One will download all the CLI script execution results as a ZIP file.

MXview One 1.4.0 User Manual163Delete All CLI Script Execution Results
1.

Navigate to Menu () > Saved CLI Scripts.

The Saved CLI Scripts screen will appear.
2.

Go to the Execution Results tab.

3.

Click Delete.
A confirmation window will appear.

4.

Click Delete.
A confirmation will appear to verify all execution results have been deleted.

MXview One 1.4.0 User Manual164Delete Execution Results Prior to a Specified Time
1.

Navigate to Menu () > Saved CLI Scripts.

The Saved CLI Scripts screen will appear.
2.

Go to the Execution Results tab.

3.

Specify the Date and Time. All execution results prior to this time will be deleted.

4.

Click Delete.
A confirmation window will appear.

5.

Click Delete.
A confirmation will appear to verify all execution results have been deleted.

Script Automation
From the Script Automation screen, you can create and manage script automations. A script automation
allows you to combine multiple saved CLI scripts into a single script. A corresponding automation button
then lets you quickly execute the included commands to the specified devices with just a single click.

Adding a Script Automation
1.

Navigate to Menu ( ) > Saved CLI Scripts.
The Saved CLI Scripts screen will appear.

2.

Go to the Script Automation tab.

MXview One 1.4.0 User Manual

165

3.

Click the Add () icon.

The Add Script Automation screen will appear.

4.

Configure the following settings:
 Name: Enter a name for the script automation.
 Description: Enter a description for the script automation.
 CLI Scripts and Target Devices: Select the saved CLI script and devices to include in thisautomation. You can add a maximum of 50 scripts in a single script automation.
This requires a previously created saved CLI script. Refer to the Adding a CLI Script section.
Click the Add () icon to add additional entries to the automation.

NOTE
Only one saved CLI script can be assigned to an individual target device.
5.

Click Add.
The script automation will be added to the table. Each script automation entry will also create anindividual button in the Automation Button section. Refer to the Automation Buttons section.

NOTE
MXview One supports a maximum of 200 script automations.

MXview One 1.4.0 User Manual166

Editing a Script Automation
1.

Navigate to Menu ( ) > Saved CLI Scripts.
The Saved CLI Scripts screen will appear.

2.

Go to the Script Automation tab.

3.

Click the Edit ( ) icon next to the script automation you want to edit.
The Edit Script Automation screen will appear.

4.

Configure the following settings:
 Name: Enter a name for the script automation.
 Description: Enter a description for the script automation.
 CLI Script and Target Devices: Select the saved CLI script and devices to include in thisautomation. You can add a maximum of 50 scripts in a single script automation.
This requires a previously created saved CLI script. Refer to the Adding a CLI Script section.
Click the Add () icon to add additional entries to the automation.

Click the Delete ( ) icon to remove an entry.
5.

Click Apply.
A confirmation will appear to verify the script automation was updated

Deleting a Script Automation
1.

Navigate to Menu (2.

Go to the Script Automation tab.
The Script Automation screen will appear. A list of configured script automation will show.

) > Saved CLI Scripts.

3.

Click the Delete () icon next to the script automation you want to delete.

A confirmation window will appear.

4.

Click Delete.
A confirmation will appear to verify the CLI script was deleted.

MXview One 1.4.0 User Manual167

Deleting Multiple Script Automations
1.

Navigate to Menu () > Saved CLI Scripts.

2.

Go to the Script Automation tab.
The Script Automation screen will appear. A list of configured script automation will show in the CLI
Scripts list (if any).

3.

Select the checkbox of the script automations you want to delete in the list.

4.

Click the Delete (5.

A confirmation window will appear.

6.

Click Delete.
A confirmation will appear to verify the script automations were deleted.

) icon at the top of the page.

Automation Buttons
From the Automation Buttons screen, you can manage automation buttons for configured script
automations.
Each newly added automation script will automatically generate an automation button that is placed in thedefault Unnamed group.

Editing an Automation Button Group1.

Navigate to Menu (2.

Go to the Automation Buttons tab.

MXview One 1.4.0 User Manual) > Saved CLI Scripts.

168

3.

Click the Edit () icon in the top-left corner of the screen to enter edit mode.

4.

Click the Edit () icon next to the group name of the group you want to edit.

The Edit Group will appear.

5.

Configure the following settings:
 Group Name: Enter a name for the group.
 Reorder Buttons: Click and drag the buttons to adjust their position.

6.

Click Apply.
The changes will appear on the Automation Buttons page.

MXview One 1.4.0 User Manual

169

7.

Click the Save (8.

A confirmation will appear to verify the button group was updated.

) icon to save your changes and leave edit mode.

If you leave the Automation Buttons page without saving, a confirmation window will appear.

Editing an Automation Button
1.

Navigate to Menu () > Saved CLI Scripts.

2.

Go to the Automation Buttons tab.

3.

Click the Edit () icon in the top-left corner of the screen to enter edit mode.

4.

Click the Edit () icon next to the button you want to edit.

MXview One 1.4.0 User Manual

170

The Edit Button window will appear.

5.

Configure the following settings:
a. Background Color: Click the value to open the color picker. Select the preferred background color
on the color picker or enter the color's hex value.
b. Text Color: Click the value to open the color picker. Select the preferred text color on the color
picker or enter the color's hex value.
c. Group: Select the group to assign this button to.
Use the current group: Leave the button in its currently assigned group.



Create and add to a new group: Create and assign the button to a new group.

Move to another group: Select an existing group to assign the button to.

6.

Click Apply.
The changes will appear on the Automation Buttons page.

7.

Click the Save () icon to save your changes and leave edit mode.

MXview One 1.4.0 User Manual

171

8.

A confirmation will appear to verify the button was updated.

If you leave the Automation Buttons page without saving, a confirmation window will appear.

Creating an Automation Button Group1.

Navigate to Menu (2.

Go to the Automation Buttons tab.

) > Saved CLI Scripts.

3.

Click the Edit (4.

Click the Create and add to a new group () icon in the top-left corner of the screen to enter edit mode.

) icon in the top-left corner of the screen.

The Create and add to a new group window will appear.

5.

Configure the following settings:
 Group Name: Enter a name for the group.
 Button Name: Select the button(s) to add to this group.

MXview One 1.4.0 User Manual

172

6.

Click Create.
The changes will appear on the Automation Buttons page.

7.

Click the Save (8.

A confirmation will appear to verify the button was updated.

) icon to save your changes and leave edit mode.

If you leave the Automation Buttons page without saving, a confirmation window will appear.

Changing the Automation Button Widget Size
NOTE
Changes to the widget size will reflect on both the Automation Buttons and Topology pages.

1.

Navigate to Menu (2.

Go to the Automation Buttons tab.

MXview One 1.4.0 User Manual) > Saved CLI Scripts.

173

3.

Click the Edit (4.

Click the Widget Size () icon in the top-left corner of the screen to enter edit mode.

) icon in the top-left corner of the screen.

The Widget Size window will appear.

5.

Configure the following settings:
 Widget Size: Select the size of the automation button widgets on the Automation Buttons andTopology pages.
 Align all groups in a single column: Check to align automation button group widgets in a single
column.

6.

Click the Save (7.

A confirmation will appear to verify the button was updated.

) icon to save your changes and leave edit mode

MXview One 1.4.0 User Manual174

If you leave the Automation Buttons page without saving, a confirmation window will appear.

.

MXview One 1.4.0 User Manual

175

13.

Firmware Management

MXview One features Moxa Firmware Server integration to check for the availability of the latest firmware
for devices. From the Firmware Management section, users can review the release notes, download thefirmware file, and perform firmware updates for multiple devices at once.

Firmware Management Overview
To access the Firmware Management page, in the function tree, navigate to Menu (Management.

) > Firmware

On this page, users can find the Check Firmware Status function and a table of with the firmware
information of all model series in the topology.

Check Firmware Status

The Check Firmware Status section includes the following the information:•

Moxa Firmware Server Status: This indicates the status of the MXview One connection to the Moxa
Firmware Server.

•

Last Checked: This is the date and time MXview One last checked the firmware information on the
Moxa Firmware Server.

•

Check Interval: If Check Interval is enabled, this shows the interval at which MXview One will checkfor firmware information. If no interval is configured, this will show “N/A”.

MXview One 1.4.0 User Manual

176

There are two ways for MXview One to check for the firmware information on the Moxa Firmware Server:•

Check Now: Click Check Now to immediately check for updated firmware information.

•

Enable Check Interval: Specify a time and date interval at which MXview One will check for new
firmware information.

Model Series Table Overview
The models table is divided into two separate tabs: Models and Ignored Models.

ModelsThe Models tab shows an overview of all the model series and their respective firmware information. All
identical models will be shown by a single representative entry in this table.

MXview One 1.4.0 User Manual177

This screen includes the following information:
Itom
Model Series

Device Status

Latest Version on the
Firmware Server
Selected Version
Selected Firmware
Download Status

Description
The model name. All identical models will be represented by a single entry. For
example, if there are multiple EDS-408A devices, only one EDS-408A entry willappear in the table.
The current firmware version status of the model series. The following statuses
can be shown:•All updated: The firmware version of all models of this type is up to date.
•Partially updated: The firmware version of some of the models of this type
is not up to date.
•
Not updated: The firmware version of all models of this type is not up to
date.
•
No information available: There is no firmware version information
available on the firmware server for this model.
The latest firmware version of this model series on the Moxa firmware server.
Shows the currently selected firmware version and its release notes. Users canselect a different firmware version. Refer to Selecting a Firmware Version.
After selecting a firmware version to download, this shows the firmware filedownload progress as a percentage.

The following actions are available from this screen:
Icon

Name
Disable new version
notifications

Description
Click this icon to prevent MXview One from checking for and sending
notifications for new firmware versions for that model series. This
will add the model series to the Ignored Models list. Refer to Ignored
Models for more information.

Upgrade firmware

Click this icon to initiate a firmware upgrade. Refer to Upgrading
Firmware.

Select firmware version

Click this icon to select a different firmware version. Refer to
Selecting a Firmware Version.

Security patch available

This icon indicates a new security patch is available for that model
series.

Enable new version
notifications

Click this icon to enable MXview One to check for and send
notifications for new firmware versions for that model series.

Ignored Models
The Ignored Models lists all models for which MXview One is not checking for new firmware and is notsending notifications. To add a model series to the Ignored Models list, click the bell () icon on the

Models tab next to the model series.

MXview One 1.4.0 User Manual178

Selecting a Firmware Version
Users can manually select a firmware version to upgrade to. When upgrading firmware, MXview One will
apply the selected firmware to all similar models.
1.

Navigate to Menu (2.

Go to Models tab.

3.

In the device list, click the Select Firmware (Selected Version column.
The Select Firmware window will appear.

4.

Select a different firmware version from the Version drop-down menu. The release notes for theselected firmware version will appear in the section below.

5.

Click Select.

6.

MXview One will begin download the selected firmware.

7.

The download progress will be shown in the Selected Firmware Download Status.

MXview One 1.4.0 User Manual) > Firmware Management.

) icon of the corresponding model series in the179Upgrading Firmware
Once you have selected a firmware version and MXview One has finished downloading the firmware file, you
can upgrade the firmware of the selected model series. To select and download a firmware version, refer to
Selecting a Firmware Version.
1.

Navigate to Menu () > Firmware Management.

2.

Go to the Models tab.

3.

In the device list, select the model series to upgrade firmware for.
You can select multiple model series.

4.

Click the Upgrade Firmware (5.

Configure the reboot sequence and execution time.

) icon.

a. Select the reboot sequence:

Strict Sequential: Upgrade the devices based on the device sequence in the topology startingfrom the device furthest away from the computer running MXview One, proceeding to thenearest one.



Smart Sequential: Upgrade the devices based on the device sequence in the topology but
simultaneously upgrade all devices in the same topology layer.

NOTE
The computer running MXview One must be added to the topology in order for MXview One to determine
the upgrade sequence. If the computer running MXview One is not added to the topology, you cannot
select an update mode and MXview One will update the device firmware concurrently.
b. Select an execution time:Upgrade Now: Click Upgrade Now to upgrade the devices instantly.



Scheduled Upgrade: Click Scheduled Upgrade to create a new scheduled task. MXview One
will upgrade the devices based on the specified time and date in the schedule.

6.

To upgrade the devices instantly, click Upgrade Now. The system will execute the action.

7.

Click Download CSV Report or Download PDF Report to download a summary report of thefirmware upgrade.

MXview One 1.4.0 User Manual

180

8.

If the firmware upgrade was unsuccessful, check the error description in the Status column to identify
the issue. Click Retry Failed Devices to perform the action again.

9.

If you close this page without downloading the results report, a confirmation will appear.
Clicking Ignore will delete the results report permanently.

MXview One 1.4.0 User Manual

181

14.

Events and Notifications

MXview One allows you to monitor system events, create custom monitoring events, and configure event
notifications.

Event Monitoring
Viewing Event History
The Event History screen provides information about all the network events for devices in your topology.
Use the filters to customize the information displayed in the table. You can also export the data as a CSV
file.

1.

Navigate to Menu () > Event Management > Event History.

The Event History screen will display the following information in a table format:
ColumnAck All Events/Acknowledge
Show Details
Site Name
ID
Source IP
SourceDevice Alias
Description
Time Issued

MXview One 1.4.0 User Manual

Description
Acknowledge status of the event
The detailed information of this event
The site to which the device that issued the event belongs
The unique identifier of the event
The IP address of the device that issued the event
The source of the event
The unique name of the device
The description of the event
The time the event was issued

182

2.

To filter the information in the table by specific criteria:
a. Click the Filter () icon in the top left corner.

The following screen will appear.

b. Specify any of the following criteria:
Criteria
Severity
Site NameGroup
IP Address
SourceAcknowledge
Start Date
End Date

Description
Select the severity level of the event
Select the site to which the device that issued the event belongs
Select the group to which the device is assigned
Specify the IP address of the device
Select the source of the event
Select the acknowledgement status of the event
Specify the start date and time for the event data to display
Specify the end date and time for the event data to display

c. Click Apply.
MXview One filters the table to only display events that match the specified criteria.
3.

To sort the data in the table by a specific column, click the column heading.
MXview One sorts the table by the column.

4.

To export data displayed on the Event History screen:
a. Click the Export () icon.

b. Select Export CSV for just the events on the first page or Export All Events to CSV for all event
pages.
MXview One exports the displayed event data as a CSV file.

MXview One 1.4.0 User Manual183Configuring Event Thresholds and Severity Levels
Use the Preferences and Global Device Settings screen to configure default event thresholds andseverity levels.
1.

Navigate to Menu () > Administration > Preferences.

2.

In the Advanced section, expand Events.

The Preferences screen will appear.
The Events settings will appear.

3.

Select one of the following severity levels for Link Up events:
 Information
 Waning Critical4.

Select one of the following severity levels for Link Down events:
 Information
 Warning Critical

5.

Navigate to Menu () > Administration > Global Device Settings.

The Global Device Settings screen will appear.

NOTE
Once you save the settings in the Global Device Settings section, the settings will synchronize to eachdevice in the topology.
6.

To trigger events when network bandwidth utilization exceeds a threshold:a. Select Enabled from the first Bandwidth Utilization Over drop-down list.

MXview One 1.4.0 User Manual184b. Specify the percentage of bandwidth utilization for the threshold.

c. Select the Severity level for the event.
7.

To trigger events when network bandwidth utilization falls below a threshold:a. Select Enabled from the first Bandwidth Utilization Under drop-down list.

b. Specify the percentage of bandwidth utilization for the threshold.

c. Select the Severity level for the event.
8.

To trigger events when the packet error rate exceeds a threshold:a. Select Enabled from the first Packet Error Rate Over drop-down list.

b. Specify the packet error rate for the threshold.

c. Select the Severity level for the event.

MXview One 1.4.0 User Manual

185

9.

To trigger events when the SFP TX value is below a certain threshold:a. Select Enabled from the first SFP TX Under drop-down list.

b. Specify the SFP TX threshold level.

10. To trigger events when the SFP RX value is below a certain threshold:a. Select Enabled from the first SFP RX Under drop-down list.

b. Specify the SFP RX threshold level.

11. To trigger events when the SFP voltage is below a certain threshold:a. Select Enabled from the first SFP Voltage Under drop-down list.

MXview One 1.4.0 User Manual186b. Specify the SFP Voltage threshold level.

12. To trigger events when the SFP voltage is over a certain threshold:a. Select Enabled from the first SFP Voltage Over drop-down list.

b. Specify the SFP Voltage threshold level.

13. To trigger events when the SFP temperature is over a certain threshold:a. Select Enabled from the first SFP Temperature Over drop-down list.

b. Specify the SFP Temperature threshold level.

NOTE
If the threshold is set as '0', the threshold function will be disabled.
14. Click Save.
MXview One will update the event threshold settings.

MXview One 1.4.0 User Manual

187

Notification Methods
MXview One supports email notifications for events. The notification method requires specific server
configurations.

Configuring Email Server Settings
Use the System Settings screen to configure an email server to send email notifications for event
notifications.
1.

Navigate to Menu () > Administration > System Settings.

2.

Find the Email Server Configuration section.

3.

Configure the following:

The System Settings screen will appear.

 Server Domain Name/IP
 Port number
 Encryption
 Username
 Password
 Sender Address
4.

Click Save.
MXview One can send email messages for configured event notifications.

Notification Management
The Notification Management screen allows you to configure event notifications by issuing a registeredaction (e.g., sending an email message to a specified recipient) when configured events are detected onyour network.

MXview One 1.4.0 User Manual188Configuring New Event Notifications
MXview One event notifications require at least one registered action (e.g., sending an email message to a
specified recipient), which MXview One performs when a specified event is detected on your network.
1.

Navigate to Menu () > Notification Management.

2.

To register an action:

The Notification Management screen appears.
a. Click the Action tab.
The Action tab displays a list of registered actions (if any).

b. Click the Add () icon in the top right corner.

The Add notification action screen will appear.

c. In the Action Name field, type a name to describe the action.
d. From the Type drop-down list, select one of the following actions:E-mail: Sends an email to the specified email address.

e. Provide additional information required for the action (if any).
f.

Click Add.
The registered action appears in the table on the Action tab.

3.

To add a new event notification:
a. Click the Notification tab.
The Notification tab displays a list of configured event notifications (if any).

MXview One 1.4.0 User Manual

189b. Click the Add () icon in the top right corner.

The Add notification screen appears.

c. In the Notification Name field, type a name to describe the event notification.
d. From the Type drop-down list, select the event type.
e. From the Registered Devices drop-down list, select the network device(s) you want to monitor.
f.

From the Registered Actions drop-down list, select the action that MXview One performs when thespecified event is detected on the previously selected device(s).

g. Click Add.
The event notification appears in the table on the Notification tab.

Editing or Exporting Registered Actions
Use the Action tab on the Notification Management screen to edit registered actions or export a CSV filecontaining registered action information.
1.

Navigate to Menu () > Notification Management.

The Notification Management screen will appear.
2.

Click the Action tab.
The Action tab displays a list of registered actions.

3.

To edit a registered action:
a. Click the Edit () icon next to the action you want to edit.

The Edit notification action screen will appear.

b. Modify the following settings:
Action Name



Type



Action informationc. Click Apply.
The Action tab appears and displays the updated action information.

MXview One 1.4.0 User Manual

190

4.

To export data displayed on the Action tab:a. Click the Export () icon.

b. MXview One exports the displayed action data as a CSV file.

Editing or Exporting Notification Configurations
Use the Notification tab on the Notification Management screen to edit configured notifications orexport a CSV file containing notification configuration information.
1.

Navigate to Menu () > Notification Management.

The Notification Management screen will appear.
2.

Click the Notification tab.
The Notification tab displays a list of configured notifications.

3.

To edit a notification:
a. Click the Edit () icon next to the action you want to edit.

The Edit notification screen will appear.

b. Modify the following settings:


Notification Name



Type



Registered devices

Registered Actions

c. Click Apply.
The Notification tab appears and displays the updated notification information.

MXview One 1.4.0 User Manual

191

4.

To export data displayed on the Notification tab:a. Click the Export () icon.

b. Select Export CSV.
MXview One exports the displayed notification data as a CSV file.

Custom Event Management
The Custom Event screen provides information about all the custom events configured on MXview One.
You can use the Custom Event screen to view whether a custom event is enabled or disabled, modify acustom event, or export custom event configurations as a CSV file.

Configuring Custom Events
The Custom Event screen allows you to define your own events to monitor with flexible detection
thresholds, severity levels, and duration times. You can also export the custom event configurations as a
CSV file.

MXview One 1.4.0 User Manual

192

1.

Navigate to Menu () > Event Management > Custom Event.

The Custom Event screen appears.
2.

Click the Add () button in the top-left corner of the screen.

The Add custom event screen will appear.

3.

Select the default event status:
 Enabled: MXview One monitors the event
 Disabled: MXview One does not monitor the event

4.

Select one of the following severity levels for the event: Information
 Warning Critical5.

Click the Device Properties and select the device property to monitor.

6.

Configure the following threshold criteria:
 Condition Operator: Select the criteria operator for matching the condition value
 Condition Value: Specify the value for the criteria operator to match

7.

(Optional) In the Description field, type a string (up to 250 characters in length) to describe thecustom monitoring.

8.

(Optional) In the Recovery Description field, type a string (up to 250 characters in length) to describe
how to recover from the event.

9.

In the Duration field, users can specify how many times an event can happen without any action being
taken. If the number of times the event happens exceeds the Duration, then MXview One will send an
alert.

10. From the Register Devices drop-down list, select the devices to monitor for the custom event.
11. Click Add.
The custom event appears in the Custom Event table.

NOTE
If the threshold is set as '0', the threshold function will be disabled.

MXview One 1.4.0 User Manual

193

Viewing or Exporting Custom Event Settings
The Custom Event screen provides information about all the custom events configured on MXview One.
You can use the Custom Event screen to view whether a custom event is enabled or disabled, modify acustom event, or export custom event configurations as a CSV file.

1.

Navigate to Menu () > Event Management > Custom Event.

The Custom Event screen will appear and displays the following information in a table format:
ColumnEvent Name
Enabled/Disabled
Condition
Description
Recovery Description
Duration
Registered Devices
2.

Description
The name of the event
The monitoring status of the event
The threshold criteria configured for the event
The description of the event
The recovery description of the event
The number of times of consecutive pollings for the event
The number or registered devices that the event applies to

To search for information in the table, type a full or partial string that matches the value in any of thetable columns.
MXview One filters the table to only display events with values that fully or partially match the specified
string.

3.

To filter the information in the table by event severity, click one of the color-coded severity levels in theleft-side panel.

4.

To sort the data in the table by a specific column, click the column heading.

MXview One filters the table to only display events that match the selected severity level.
MXview One sorts the table by the column.

MXview One 1.4.0 User Manual

194

5.

To export data displayed on the Custom Event screen:
a. Click the Export () icon.

b. Select Export CSV.
MXview One exports the displayed event data as a CSV file.

Enabling/Disabling or Editing Custom Events
To enable or disable a custom event, edit the custom event settings.
1.

Navigate to Menu (2.

Click the Edit () > Event Management > Custom Event.

The Custom Event screen appears.
) icon next to the event you want to enable/disable.

The Update custom event screen appears.

3.

From the Enable Custom Event drop-down list, select one of the following: Enabled Disabled

4.
5.

Modify any additional event settings you wish to change.
Click Apply.
The Custom Event screen will appear and displays the updated event information.

NOTE
If the threshold is set as '0', the threshold function will be disabled.

MXview One 1.4.0 User Manual

195Syslog Settings
MXview One features a built-in syslog server to receive and log syslog events from devices. Users can also
define filtering rules, allowing MXview One to forward syslog events that match these rules to one or
multiple external syslog servers.

Enabling/Disabling the Built-in Syslog Server
1.

Navigate to Menu ( ) > Event Management > Syslog Settings.
The Syslog Settings screen appears.

2.

Go to the Syslog Server Settings tab.

3.

To enable the syslog server:a. In the Built-in Syslog Server field, select a syslog mode.
Enable (UDP only): Enable the syslog server and restrict it to UDP only.

Enable (TCP only): Enable the syslog server and restrict it to TCP only.

Enable (UDP & TCP): Enable the syslog server and make it accessible via TCP and UDP.

b. Specify the syslog server's UDP port. The default port number is 514.
c. Specify the syslog server's TCP port. The default port number is 5143.
d. Select an authentication mode:Disabled: Do not require authentication.



TLS only: Use TLS authentication.



TLS + certificate: Use a combination of TLS and certificates for authentication.

e. Click Save.

NOTE
If you selected TLS + certificate as the authentication method, the Download and manage
certificates from the MXview One Control Panel message will show. Click the link to go to MXview
One Control Panel for managing the syslog server certificate.
4.

To disable the syslog server:a. In the Built-in Syslog Server field, select Disabled.
b. Click Save.

Viewing Syslog Events
Use the Syslog Viewer tab on the Syslog Settings screen to view information about syslog events on
your network. Use the filters to customize the information displayed in the table. You can also export thedata as a CSV file.

MXview One 1.4.0 User Manual

196

1.

Navigate to Menu ( ) > Event Management > Syslog Settings.
The Syslog Settings screen appears.

2.

Go to the Syslog Viewer tab.
The Syslog Viewer screen displays the following information in a table format:
ColumnSeverity
Time Stamp
IP Address
Facility
Message

3.

Description
The severity of the event
The time the event was issued
The IP address of the device that issued the event
The group the device is assigned to
The description of the event

To search the information in the table, type a full or partial string that matches the value in any of thetable columns.
MXview One searches the table to only display results that fully or partially match the specified string.

4.

To filter the information in the table by specific criteria:
a. Click the Filter () icon in the top-left corner.

The following screen will appear.

b. Specify any of the following criteria:
Criteria
IP Address
Facility
Priority
Severity
Start Date
End Date

Description
Specify the IP address of the device that issued the event
Select the group to which the device is assigned
Select the criteria operator for matching the event severity level:•
Higher than or equal to•Equals•Lower than or equal to
Select the severity level of the event
Specify the start date and time for the event data to display
Specify the end date and time for the event data to display

c. Click Apply.

MXview One 1.4.0 User Manual

197

MXview One filters the table to only display events that match the specified criteria.
5.

To sort the data in the table by a specific column, click the column heading.
MXview One sorts the table by the column.

6.

To export data displayed on the Syslog Viewer screen:
a. Click the Export () icon.

b. Select Export CSV for just the first syslog page or Export All Syslog to CSV for all syslog pages.
MXview One exports the displayed syslog data as a CSV file.
7.

To clear all syslog data, click the Clear All Events () icon.

MXview One clears all syslog data on the Syslog Viewer screen.

Enabling/Disabling Syslog Forwarding
From the Syslog Forwarding tab on the Syslog Settings screen, you can enable or disable the syslog
forwarding function and define the filtering rules. MXview One will act as a syslog forwarder and forward thesyslog events that match the configured rules to one or multiple external syslog servers.

1.

Navigate to Menu ( ) > Event Management > Syslog Settings.
The Syslog Settings screen appears.

2.

Go to the Syslog Forwarding tab.

3.

To enable syslog forwarding:a. Configure the following settings:


Syslog Forwarding: Select Enabled.

Protocol: Select the communication protocol (UDP or TCP).

MXview One 1.4.0 User Manual

198



Authentication: If you selected TCP as the Protocol, select an authentication method(Disabled, TLS only, TLS + certificate).

NOTE
If you selected TLS + certificate as the authentication method, the Download and manage
certificates from the MXview One Control Panel message will show. Click the link to go to MXview
One Control Panel for managing the syslog forwarding certificate.
Remote IP/Domain Name 1/2: Specify the IP address or domain name of the 1st and 2nd
syslog server.

Port 1/2: Specify the port number of the 1st and 2nd syslog server.

b. In the Syslog Filters section, configure the syslog filtering rules. The default rule is Source
IP=Any IP, Severity=All, meaning MXview One will forward all syslog events from all sources andall severities.
To add a filtering rule, click the Add () icon and configure the following settings:

Source IP: Specify the IP addresses of the device(s) you want to forward syslog events for.
You can enter multiple IP addresses, separated by a comma.

Severity: Select the event severity level(s) that will be forwarded.

NOTE
MXview One supports a maximum of 128 syslog forwarding filtering rules.

c. To delete a filtering rule, click the Delete () icon next to the rule you want to delete.

d. Click Save.
MXview One will forward any syslog events that match the configured rules.
4.

To disable syslog forwarding:a. In the Syslog Forwarding field, select Disabled.
b. Click Save.

MXview One 1.4.0 User Manual

199

15.

Inventory Management

The Inventory Management section allows users to manage device inventory, check warranty
information, and manage rogue devices.

Assets and Warranty
Asset List Overview
To access the Asset List page, in the function tree, navigate to Menu (Assets and Warranty and go to the Asset List tab.

) > Inventory Management >The Asset List section provides a summary of key information about your network devices.

This page displays the following information in a table format:
Column
Alias
Model
IP
MAC AddressFirmware Version
Serial Number
Warranty End Date
Channel Extended Warranty
End Date

Description
The unique name of the device.
The model number of the device.
The IP address of the device.
The MAC address of the device.
The firmware version of the device.
The serial number of the device.
The date the device warranty expires.
The expiration date of the extended device warranty provided by your channel
representative.

NOTE
The Channel Extended Warranty End Date value is provided by the channel partner and must beentered by the user. Refer to Editing the Channel Extended Warranty End Date.

MXview One 1.4.0 User Manual200

Searching the Asset List
1.

Navigate to Menu () > Inventory Management > Assets and Warranty.

2.

Go to the Asset List tab.

3.

In the Search () field, type the full or partial information.
All items matching the entered string will be shown in the table.

Exporting the Asset List
1.

Navigate to Menu () > Inventory Management > Assets and Warranty.

2.

Go to the Asset List tab.

3.

Click the Export () icon in the top-left corner of the table.

MXview One exports the asset list as a CSV file.

Editing the Asset List Layout
1.

Navigate to Menu (2.

Go to the Asset List tab.

3.

) > Inventory Management > Assets and Warranty.

Click the Edit Columns () icon in the top-left corner of the table.

The Edit Columns window will appear.

4.

To show or hide a column:
a. Click the Visible (5.

) and Hidden () icons to toggle column visibility.

To change the column order:
a. Click and drag the Drag () icon of the column you want to move.

b. Drag the column to the desired position and release the mouse.
6.

To revert all changes to column visibility and order, click Reset.

MXview One 1.4.0 User Manual

201

7.

Click Save.

Warranty Management Overview
To access the Warranty Management page, in the function tree, navigate to Menu (Management > Assets and Warranty and go to the Warranty Management tab.

) > Inventory

The Warranty Management section shows warranty information for your devices.

This page displays the following information in a table format:
ColumnAlias
IP
MAC Address
Serial Number
Warranty Duration
Warranty Start Date
Warranty End Date
Channel Extended Warranty
End Date

Description
The unique name of the device.
The IP address of the device.
The MAC address of the device.
The serial number of the device.
The warranty duration of the device.
The date the device warranty starts.
The date the device warranty expires.
The expiration date of the extended device warranty provided by your channel
representative.
The current warranty status of the device.

Warranty Status

Valid: The warranty is active and valid. The remaining duration (in days)
between the current date and the Warranty End Date/Channel Extended
Warranty End Date is greater than the threshold value configured for theSend Reminder field on the Warranty Notifications tab. Refer to Enabling
Warranty Expiration Notifications.
Expires soon: The warranty is active and valid. The remaining duration (indays) between the current date and the Warranty End Date/Channel
Extended Warranty End Date is equal to or less than the threshold value
configured for the Send Reminder field on the Warranty Notifications tab.
Refer to Enabling Warranty Expiration Notifications.
Expired: The device warranty has exceeded the warranty period.

NOTE
The Channel Extended Warranty End Date value is provided by the channel partner and must beentered by the user. Refer to Editing the Channel Extended Warranty End Date.

Checking the Warranty Status of All Devices
1.

Navigate to Menu (2.

Go to the Warranty Management tab.

MXview One 1.4.0 User Manual) > Inventory Management > Assets and Warranty.

202

3.

The Check Warranty Status section includes the following information:

 Moxa Warranty Server Status: This indicates the status of the connection to the Moxa warranty
server. If this connection is unavailable, the warranty table cannot be updated until the connection
to the warranty server is restored.
 Last Update: Shows the date and time the warranty table was last checked and updated.
4.

Click Retrieve Data.
MXview One will check for updates and refresh the table.

Checking the Warranty Status of a Specific Device
1.

Navigate to Menu () > Inventory Management > Assets and Warranty.

2.

Go to the Warranty Management tab.

3.

The Manually Check Warranty section includes the following information:

 Search by: Select the criteria to search for warranty information, either based on serial number or
MAC address.
 Serial Number: If Serial Number is selected in the Search by field, specify the serial number ofthe device to check warranty information for.
 MAC Address: If MAC Address is selected in the Search by field, specify the MAC address of thedevice to check warranty information for.
4.

Click Check.
MXview One will check and show the warranty information for the specified criteria.

Searching the Warranty Management List
1.

Navigate to Menu () > Inventory Management > Assets and Warranty.

2.

Go to the Warranty Management tab.

3.

In the Search () field, type the full or partial information.
All items matching the entered string will be shown in the table.

Exporting the Warranty Management List
1.

Navigate to Menu (2.

Go to the Warranty Management tab.

3.

Click the Export () > Inventory Management > Assets and Warranty.

) icon in the top-left corner of the table.

MXview One exports the warranty management table as a CSV file.

MXview One 1.4.0 User Manual203

Editing the Warranty Management List Layout
1.

Navigate to Menu () > Inventory Management > Assets and Warranty.

2.

Go to the Warranty Management tab.

3.

Click the Edit Columns () icon in the top-left corner of the table.

The Edit Columns window will appear.

4.

To show or hide columns:
a. Click the Visible (5.

) and Hidden () icons to toggle column visibility.

To change the column order:
a. Click and drag the Drag () icon of the column you want to move.

b. Drag the column to the desired position and release the mouse.
6.

To revert all changes to column visibility and order, click Reset.

7.

Click Save.

Editing the Channel Extended Warranty End Date
1.

Navigate to Menu () > Inventory Management > Assets and Warranty.

2.

Go to the Warranty Management tab.

3.

Check the box of the device(s) you want to edit the Channel Extended Warranty End Date for.

4.

Click the Edit ( ) icon in the Channel Extended Warranty End Date column of the device you wantto edit.
If you selected multiple devices, click the Edit ( ) icon in the top-left corner of the page.

MXview One 1.4.0 User Manual

204

The Channel Extended Warranty End Date window will appear.

5.

To update the channel extended warranty end date:a. Click the Calendar () icon to select the new warranty end date.

b. Click Apply.
MXview One will update the channel extended warranty end date value and warranty statusaccording to the new end date.

6.

To reset the channel extended warranty end date:a. Click Reset.
MXview One will update the channel extended warranty end date value to its default value of N/A.

Warranty Notifications Overview
To access the Warranty Notifications page, in the function tree, navigate to Menu (Management > Assets and Warranty and go to the Warranty Notifications tab.

) > Inventory

From the Warranty Notifications tab, you can enable and configure warning notifications to inform you
when a device’s warranty is about to expire.

Enabling Warranty Expiration Notifications
1.

Navigate to Menu (2.

Go to the Warranty Notifications tab.

) > Inventory Management > Assets and Warranty.

3.

Configure the following settings:
a. Enabled: Enable or disable warranty expiration notifications.
b. Send Reminder: Specify how many days before the Warranty End Date/Channel Extended
Warranty End Date you want to receive a notification.
c. Email to: Enter the email address of the warranty notification recipient(s).

NOTEYou can add multiple recipient email addresses, separated by a comma.
4.

Click Save.
MXview One will send an email notification to the specified recipients when the number of days from thecurrent date to the device Warranty End Date/Channel Extended Warranty End Date is equal to thevalue set in the Send Reminder field.

MXview One 1.4.0 User Manual205

Rogue Device Detection
From the Rogue Device Detection section, users can create a baseline of the currently monitored devices.
When MXview One detects an unknown device connection that is not part of this baseline, the system will
identify and show information about this rogue device. This feature can help users manage the connection
status of devices within their network, preventing unknown devices from gaining access to the network.

Rogue Device Settings Overview
To access the Rogue Device Settings page, in the function tree, navigate to Menu ( ) > Inventory
Management > Rogue Device Detection and go to the Rogue Device Settings tab.
From the Rogue Device Settings tab, you can create a device baseline and enable the rogue device
detection function.

Creating a Device Baseline
1.

Navigate to Menu () > Inventory Management > Rogue Device Detection.

2.

Go to the Rogue Device Settings tab.

3.

The Device Baseline section includes the following information:

 Created on: Shows the date and time when the most recent baseline was created. If no baseline
has been created before, this will show N/A.

MXview One 1.4.0 User Manual

206

4.

Click Create.
The Device Baseline window will appear.

5.

Click Create.
MXview One will create a baseline of the currently monitored devices and enable the Rogue Device
Detection function.

Enabling/Disabling Rogue Device Detection
NOTE
To enable or disable Rogue Device Detection, a device baseline must be created first. Refer to Creating a
Device Baseline.
1.

Navigate to Menu (2.

Go to the Rogue Device Settings tab.

) > Inventory Management > Rogue Device Detection.

3.

In the Rogue Device Detection section, configure the following settings:

 Enabled: Enable or disable the Rogue Device Detection function.
4.

Click Save.

NOTE
After creating a device baseline and enabling the Rogue Device Detection function, you can add devices
to the baseline via the Device Discovery function or by Adding a Rogue Device to the Baseline.

MXview One 1.4.0 User Manual207

Device Baseline Overview
To access the Device Baseline page, in the function tree, navigate to Menu ( ) > Inventory
Management > Rogue Device Detection and go to the Device Baseline tab.
From the Device Baseline tab, you can view information about the devices included in the most recent
baseline. From this screen, you can also add or remove devices from the baseline and export the device
baseline.

This page displays the following information in a table format:
Column
MAC Address
IP Address
NIC Vendor

Description
The MAC address of the device.
The IP address of the device.
The vendor of the device’s network interface card.

Searching the Device Baseline
1.

Navigate to Menu (2.

Go to the Device Baseline tab.

) > Inventory Management > Rogue Device Detection.

3.

In the Search () field, type the full or partial information.
All items matching the entered string will be shown in the table.

Adding a Device to the Baseline
1.

Navigate to Menu (2.

Go to the Device Baseline tab.

) > Inventory Management > Rogue Device Detection.

3.

Click the Add (4.

Specify the MAC address of the device you want to add to the baseline.

5.

Click Add.

) icon in the top-left corner of the screen.

The Add Device to Baseline screen will appear.

Deleting Devices From the Baseline
NOTE
If a device that was removed from the baseline attempts to reconnect, MXview One will identify the device
as a rogue device and add it to the Current Rogue Devices list. Refer to Current Rogue Devices
Overview.
1.

Navigate to Menu (2.

Go to the Device Baseline tab.

) > Inventory Management > Rogue Device Detection.

To delete a single device:

MXview One 1.4.0 User Manual208

a. Click the Delete () icon next to the device you want to delete from the baseline.

The Delete Device From Baseline screen will appear.

3.

To delete multiple devices:a. Check the box of the devices you want to delete from the baseline.
b. Click the Delete () icon in the top-left corner of the screen.

The Delete Device From Baseline screen will appear.

4.

Click Delete.

Exporting the Device Baseline
1.

Navigate to Menu (2.

Go to the Device Baseline tab.

) > Inventory Management > Rogue Device Detection.

3.

Click the Export () icon in the top-left corner of the table.

MXview One exports the device baseline as a CSV file.

Current Rogue Devices Overview
To access the Current Rogue Devices page, in the function tree, navigate to Menu ( ) > Inventory
Management > Rogue Device Detection and go to the Current Rogue Devices tab.
From the Current Rogue Devices tab, you can view information about rogue devices detected on yournetwork.

This page displays the following information in a table format:
Column
MAC Address
IP AddressFirst Seen

MXview One 1.4.0 User Manual

Description
The MAC address of the rogue device.
The IP address of the rogue device.
The date and time MXview One first detected the rogue device.

209

Last Seen
Connected Switch/PortNIC Vendor

The date and time MXview One last detected the rogue device.
The switch device and port the rogue device is connected to.
The vendor of the rogue device’s network interface card.

NOTE
It is possible to see the same IP listed with different MAC addresses in the rogue device list. This could
indicate one of the following situations:••

A single device with multiple MAC addresses: In addition to a CPU MAC address, certain Moxa products(e.g. EDS-(G)4000 Series, MDS-G4028 Series, etc.) and some third-party devices have an individual
MAC address for each port.
Different devices using the same IP address: Different devices using an identical IP address indicate apossible IP conflict. To avoid issues, identify and resolve any IP conflicts.

Searching the Current Rogue Devices List
1.

Navigate to Menu (2.

Go to the Current Rogue Devices tab.

) > Inventory Management > Rogue Device Detection.

3.

In the Search () field, type the full or partial information.
All items matching the entered string will be shown in the table.

Adding a Rogue Device to the Baseline
1.

Navigate to Menu (2.

Go to the Current Rogue Devices tab.

) > Inventory Management > Rogue Device Detection.

3.

Click the Add () icon next to the rogue device you want to add to the baseline.

To add multiple rogue devices to the baseline, check the box of the devices you want to add and click
the Add () icon in the top-left corner of the screen.

The Add Device to Baseline window will appear.

4.

Click Add.

Exporting the Current Rogue Devices List
1.

Navigate to Menu (2.

Go to the Current Rogue Devices tab.

) > Inventory Management > Rogue Device Detection.

3.

Click the Export () icon in the top-left corner of the table.

MXview One exports the current rogue devices list as a CSV file.

MXview One 1.4.0 User Manual210Rogue Device History Overview
To access the Rogue Device History page, in the function tree, navigate to Menu ( ) > Inventory
Management > Rogue Device Detection and go to the Rogue Device History tab.
From the Rogue Device History tab, you can view information about rogue devices that were originally in
the Current Rogue Devices list but are currently no longer detected by MXview One.

This page displays the following information in a table format:
ColumnSequence No.
MAC Address
IP AddressFirst Seen
Last Seen
NIC Vendor

Description
The index of the history record.
The MAC address of the rogue device.
The IP address of the rogue device.
The date and time MXview One first detected the rogue device.
The date and time MXview One last detected the rogue device.
The vendor of the rogue device’s network interface card.

Searching the Rogue Device History
1.

Navigate to Menu (2.

Go to the Rogue Device History tab.

) > Inventory Management > Rogue Device Detection.

3.

In the Search () field, type the full or partial information.
All items matching the entered string will be shown in the table.

Exporting the Rogue Device History
1.

Navigate to Menu (2.

Go to the Rogue Device History tab.

) > Inventory Management > Rogue Device Detection.

3.

Click the Export () icon in the top-left corner of the table.

MXview One exports the rogue device history as a CSV file.

Clearing the Rogue Device History
1.

Navigate to Menu () > Inventory Management > Rogue Device Detection.

2.

Go to the Rogue Device History tab.

3.

Click the Delete () icon in the top-left corner of the screen.

The Clear Rogue Device History window will appear.

MXview One 1.4.0 User Manual

211

4.

Click Delete.
MXview One will clear the rogue device history.

MXview One 1.4.0 User Manual

212

16.

Backups, Restores, and Compares

The MXview One web console provides several features to assist database backups and device configuration
migrations. MXview One allows you to back up or restore configurations for multiple devices, and also
compare changes between different versions of archived configuration files. You can also create scheduledjobs to automatically export/import device configurations or back up the MXview One database.

Backing Up the MXview One Database
Use the DB Backup & Restore screen on the Control Panel to back up the MXview One database.
1.

Navigate to DB Backup & Restore on the MXview One Control Panel.
The Database Backup & Restore screen appears.

2.

Choose the Backup tab to start the process of backing up the database.

3.

In the Name field, specify the backup file name.

4.

Click Save.

5.

The message that the file of the backup database has been stored in the specified directory will be
displayed.

6.

The Database backup completed will appear on the Historical backups list.

MXview One 1.4.0 User Manual213

Backing Up Device Configurations
Use the Device Configuration Center screen to export configuration backup files from one or more
devices.
1.

Navigate to Menu () > Device Configuration Center.

The Device Configuration Center screen appears.
2.

Click the Backup tab.
Available devices will appear in the Device List.

3.

(Optional) Filter the devices in the Device List:
a. Click the Filter () icon.

b. Specify any of the following criteria:Group: The group in the MXview One tree structure that the device is assigned toIP Address: The IP address of the devicec. Click Apply.
MXview One filters the Device List according to the specified criteria.
4.

To export the device list from all available devices:a. Click the Export () icon.

MXview One exports the 'All available devices' list as a CSV file.

MXview One 1.4.0 User Manual

214

5.

To back up configurations from specific devices:a. Select the check box next to the device(s) you want to back up.
b. Click the Backup () icon in either of the following locations:

For a single device, click the Backup () next to the selected device.



For multiple devices, click the Backup () icon in the upper left corner of the screen.

The Backup Configuration screen appears.

c. Click Save.
MXview One archives configuration files from selected device(s) to the MXview One server anddisplays them in the Records tab. Also, MXview One will export configurations from the selected
device(s) as a ZIP file.
For more information, please see the following topics:
Comparing Archived Configuration Files

NOTE
If MXview One compares two configuration files and they are the same, it will only leave the latest one. If
the two configuration files are different, MXview One will keep both in the Records tab.

MXview One 1.4.0 User Manual215

Restoring Device Configurations
Use the Configuration Center screen to restore configurations to one or more devices by restoring anarchived configuration from the MXview One server or importing a local configuration backup file (in INI
format).
1.

Navigate to Menu () > Device Configuration Center.

The Device Configuration Center screen will appear.
2.

Click the Restore tab.
Available devices will appear in the Device List.

3.

(Optional) Filter the devices in the Device List:
a. Click the Filter () icon.

b. Specify any of the following criteria:Group: The group that the device is assigned toIP Address: The IP address of the devicec. Click Apply.
MXview One filters the Device List according to the specified criteria.
4.

(Optional) Export configurations from all available devices:a. Click the Export () icon.

b. Select Export CSV.
MXview One exports the 'All available devices' list as a CSV file.
5.

To restore an archived configuration file to a device:a. Click the Restore () icon next to the IP Address of a device in the Device List.

The Restore Configuration screen will appear.

MXview One 1.4.0 User Manual216

b. From the Restore Configuration drop-down list, select the archived device configuration to
restore.

c. Click Apply.

MXview One imports the configuration file to the selected device.
6.

To import a local configuration file to a device:a. Click the Restore () icon next to the IP Address of a device in the Device List.

The Restore Configuration screen appears.

b. From the Restore Configuration drop-down list, select Local File.

MXview One 1.4.0 User Manual217

c. Click the Configuration File field to a select the configuration file.

d. Select the configuration file to import and click Open.
e. Click Apply.

MXview One imports the configuration file to the selected device.

Comparing Archived Configuration Files
Use the Device Configuration Center to compare changes in the history of saved configuration files.
1.

Navigate to Menu () > Device Configuration Center.

2.

Click the Records tab.

The Device Configuration Center screen appears.
A list of archived backup configuration files appears.

MXview One 1.4.0 User Manual

218

3.

(Optional) Filter the list of configuration files:
a. Click the Filter () icon.

b. Specify any of the following criteria:Group: The group that the device is assigned toStart Date: The earliest file creation dateStart Time: The earliest file creation time on the Start DateEnd Date: The latest file creation or update date

End Time: The latest file creation or update time on the End Datec. Click Apply.
4.

(Optional) Export configurations from all available devices:a. Click the Export () icon.

b. Select Export CSV.
MXview One exports all the devices information as a CSV file.
5.

Click the Compare () icon next to the configuration file you want to compare.

The Compare Configurations screen will appear.

6.

Select the device from the Device List drop-down list.

7.

Select the target configuration file to compare from the Compare Target drop-down list.

MXview One 1.4.0 User Manual

219

8.

Click Compare.
MXview One will display a comparison of the selected configuration files.

The inserted, deleted, and modified lines in the configuration will be highlighted.

NOTE
The green lines are the configurations of Compare Target. The red lines are the configurations of Compare
basement.

Creating Maintenance Scheduler for
Database/Configuration Backups
Use the Maintenance Scheduler to automatically export/import device configurations or back up theMXview One database on a predefined schedule.
1.

Navigate to Menu () > Administration > Maintenance Scheduler.

The Maintenance Scheduler screen appears.
2.

(Optional) Search a previously saved scheduled job, type a job name in the search box.
The Maintenance Scheduler table displays a list of matching scheduled jobs.

3.

Click the Add () button.

The Add job screen appears.
4.

Specify the Job Name.

5.

Select one of the following options from the Action drop-down box:
 Export Configuration
 Import Configuration
 Database Backup

6.

Type a Description for the job.

7.

Select the Registered Devices that apply.

8.

Select a job frequency from the Repeat Execution drop-down box:
 Once Daily Weekly Monthly

MXview One 1.4.0 User Manual

220

9.

Specify the Start Date to begin executing the scheduled job.

10. Specify the Execution Time on the Start Date to run the scheduled job.
11. Click Add.
MXview One will display the scheduled job on the Maintenance Scheduler table and will execute thejob according to the defined schedule.

MXview One 1.4.0 User Manual

221

17.

Custom Integrations

MXview One supports several features that enable integration with third-party applications or external
systems.

OPC UA Server Overview
MXview One supports integrated OPC UA Server functionality to integrate with OPC clients such as SCADA
systems. From this section, users can configure OPC tags and server settings.
To access the OPC UA Server screen, navigate to Menu () > Integration > OPC UA Server.

Viewing the OPC Tags Table
1.

Navigate to Menu ( ) > Integration > OPC UA Server.
The OPC UA Server screen appears.

2.

Go to the OPC Tags tab.

3.

The OPC tags table includes the following information:
ColumnStatusDevice Property
Tag Name

Description
Shows the status of the OPC tag.
Shows the SNMP device property of the tag name.
Shows the tag name.
Shows the devices registered to the tag. Click the hyperlink number inthis column to show an overview of all registered devices.

Registered Devices

MXview One 1.4.0 User Manual222

Adding an OPC Tag
1.

Navigate to Menu ( ) > Integration > OPC UA Server.
The OPC UA Server screen appears.

2.

Go to the OPC Tags tab.

3.

Click the Add ( ) icon.
The Add OPC Tag screen will appear.

4.

Configure the following settings:
 Status: Select to enable or disable the OPC tag.
 Device Property: Select the SNMP property to generate the OPC tag.
 Tag Name: Enter a name for the OPC tag.
 Registered Devices: Select the devices to register to this tag.

5.

Click Add.
If the total number of registered devices exceeds 4000, an error message will show.

A confirmation will appear to verify tag was created.

MXview One 1.4.0 User Manual

223

NOTE
MXview One supports a maximum of 2000 OPC tags.

Editing an OPC Tag
1.

Navigate to Menu ( ) > Integration > OPC UA Server.
The OPC UA Server screen appears.

2.

Go to the OPC Tags tab.

3.

Click on the Edit () icon next to the tag you want to edit

The Edit OPC Tag screen will appear.

4.

Configure the following settings:
 Status: Select to enable or disable the OPC tag.
 Tag Name: Enter a name for the OPC tag.
 Registered Devices: Select the devices to associate this tag with.

5.

Click Apply.
A confirmation will appear to verify the tag was updated.

Deleting an OPC Tag
1.

Navigate to Menu ( ) > Integration > OPC UA Server.
The OPC UA Server screen appears.

2.

Go to the OPC Tags tab.

3.

Click the Delete () icon next to the tag you want to delete.

A confirmation window will appear.

MXview One 1.4.0 User Manual

224

4.

Click Delete.
A confirmation will appear to verify the tag was deleted.

Deleting Multiple OPC Tags
1.

Navigate to Menu ( ) > Integration > OPC UA Server.
The OPC UA Server screen appears.

2.

Go to the OPC Tags tab

3.

Select the checkbox of the OPC tags you want to delete in the list.

4.

Click the Delete (5.

A confirmation window will appear.

6.

Click Delete.
A confirmation will appear to verify the tags were deleted.

) icon at the top of the page.

Configuring OPC UA Server Settings
1.

Navigate to Menu ( ) > Integration > OPC UA Server.
The OPC UA Server screen appears.

2.

Go to the Server Settings tab.

3.

Enable the OPC UA server.

MXview One 1.4.0 User Manual

225

4.

Configure the following settings:

 IP/Domain Name: Specify the OPC UA server's IP or domain name.
 Port: Enter the server port.
 Authentication Settings: Select an authentication method.


Anonymous: OPC clients can connect to the OPC UA server anonymously withoutauthentication.



Account and Password: Specify an account and password for OPC clients to connect to the
OPC UA server (MXview One).



Certificate: Authenticate OPC clients using a certificate provided by MXview One Control Panel.

 Allow No Security: Enable or disable allowing no security.

5.



Disabled: The connection requires encryption.

Enabled: The connection can be established without encryption.

Click Save.

Managing RESTful API Keys
MXview One supports RESTful APIs for custom integrations with third-party products. Use the API KeyManagement screen to add new applications and generate API keys.
1.

Navigate to Menu () > Integration > API Key Management.

The API Key Management screen will appear.

MXview One 1.4.0 User Manual

226

2.

(Optional) Search the list of applications, type a string in the search box.
MXview One filters the list of applications to display only the applications that contain full or partial
matching strings.

3.

To add a new API key for an application:
a. Click the Add () icon in the top left corner of the screen.

The Add New Token screen will appear.

b. Specify an Application Name.
c. Click Add.
MXview One will add the new application to the API Key Management screen and display thegenerated API key.
4.

To regenerate an API key for an existing application:a. Select the check box next to the Application Name.
The Regenerate the API Key () icon will appear in the top left corner of the screen.

b. Click the Regenerate the API Key () icon.

MXview One will regenerate the API key for the selected application.

NOTE
Regenerating the API key will prevent any APIs that use the old API key from working properly.
5.

To delete an application:a. Select the check box next to the Application Name.
b. Click the Delete ( ) icon in the top left corner of the screen.
MXview One will delete the application.

MXview One 1.4.0 User Manual

227

NOTE
Deleting the application will prevent any APIs that use the old API key from working properly.
6.

To view API reference documentation, navigate to Menu () > Help > API Documentation.

The MXview One API screen will appear and display the reference document for supported MXview
One APIs. Click API user guide below the MXview One API title, where you can find the guidelines forusing the RESTful API functions.

Embedding Web Widgets
MXview One allows you to embed the Topology Map and Recent Events widgets from the MXview One
Topology screen in third-party applications.
1.

Navigate to Menu () > Integration > Embedded Web Widget.

The Embedded Web Widget screen will appear.
2.

From the Select API Key drop-down list, select the Application Name for the API key you want touse.

MXview One 1.4.0 User Manual

228

3.

From the Select Layout drop-down list, select the widget(s) you want to embed:
 Topology and Recent Events: Embeds both the Topology Map and Recent Events widgets in thetarget application
 Topology: Embeds only the Topology Map in the target application
 Recent event: Embeds only the Recent Events widget in the target application

4.

Copy and paste the widget link for the target application:
 To embed the widget in a web application, click the Copy link ( ) icon in the Link section.

 To embed the link in a static HTML page, click the Copy link ( ) icon in the Paste this into any
HTML page section.

MXview One 1.4.0 User Manual

229

18.

Wireless Add-on Module

MXview One supports several optional modules that extend the functionality of the main module. These
modules require a separate license to use.

Introduction
The MXview One Wireless Add-on Module provides a set of tools to help you monitor and troubleshoot yourwireless network through MXview One and supports up to a total of 200 wireless APs and clients. The addon gives you clear, real-time information about the status of your wireless network including the clientroaming status and key wireless performance indicators such as SNR and noise level. The wireless module
also instantly notifies you of any problems with your wireless devices and helps you narrow down the root
cause of the problem, allowing for quick and easy troubleshooting.

System Requirements
The computer that the MXview One Wireless Add-on Module is installed on must satisfy the following system
requirements based on the maximum capacity of 200 wireless APs and clients:
CPU
RAM
Hard Disk SpaceOS

Browser Requirements

System Requirements
2 GHz or faster dual core CPU
8 GB or higher
20 to 30 GB for 1 month of performance and event history recording
Windows 10 (64-bit)
Windows 11 (64-bit)
Windows Server 2016 (64-bit)
Windows Server 2019 (64-bit)
Chrome: Version 76 or later
Firefox: Version 69 or later
Microsoft Edge: Version 79 or later

Supported Devices
The MXview One Wireless Add-on Module supports the following wireless devices:•

AWK-1131A Series (firmware v1.22 or higher)•

AWK-1137C Series (firmware v1.6 or higher)•

AWK-1151C Series (firmware v2.0 or higher)•

AWK-1161A Series (firmware v1.0 or higher)•

AWK-1161C Series (firmware v1.0 or higher)•

AWK-1165A Series (firmware v1.0 or higher)•

AWK-1165C Series (firmware v1.0 or higher)•

AWK-3131A Series (firmware v1.16 or higher)•

AWK-3252A Series (firmware v2.0 or higher)•

AWK-4131A Series (firmware v1.16 or higher)•

AWK-4252A Series (firmware v2.0 or higher)

MXview One 1.4.0 User Manual

230

Getting Started With the Wireless Add-on
ModuleIn order to use the MXview One Wireless Add-on module, you will need to activate it first. You can choose toactivate a new license, or enable the wireless 90-Day free trial through the license management page.

The system will automatically restart after you activate the module. A message will appear telling you to
wait 10 seconds while the module activates. Once done, click OK to refresh your browser and enable the
Wireless Add-on features.

•

For detailed information on how to activate the MXview One Wireless Add-on Module, refer to LicenseManagement.

•

To add wireless devices to your MXview One network, refer to Using Device Discovery.

NOTE
Please activate the Node-based License first and then the Wireless Add-on License.

MXview One 1.4.0 User Manual231Wireless Module Features
The MXview One Wireless Add-on Module offers a set of features specifically designed to help you monitor
and troubleshoot your wireless network more easily.

Main Dashboard
If the wireless module is activated, the MXview One Dashboard will show two additional types of
information: AP Traffic load and the Wireless Device Summary.
The AP Traffic Load graph shows the aggregated traffic of all the AP devices monitored by MXview One. You
can select a specific time to check the wireless network status at that time. MXview One provides three time
sections: Last 24 hours, Last week, and Last 2 weeks.
The Wireless Device Summary shows the number of deployed wireless devices. Clicking one of the cards will
direct you to the Wireless Device Summary screen where you can find more detailed information about thewireless devices. Refer to Chapter 5: Dashboard Widgets for more information about the other cards onthe dashboard.
To access the Dashboard, navigate to Menu () > Dashboard.

To refresh the data displayed in all the widgets, click the Settings ( ) icon in the top-right corner of thescreen and select Refresh All.

MXview One 1.4.0 User Manual232

Dynamic Wireless Client Roaming
The MXview One Wireless Add-on Module features dynamic wireless roaming display, which updates
roaming connections of wireless clients in real-time. Instead of using LLDP data to draw links between
devices, MXview One uses both the client list data from the wireless AP and AP data from the wireless client
to detect wireless roaming changes.
To enable the dynamic wireless client roaming function, toggle the Dynamic client position option. In thismode, wireless clients will automatically move below the AP they connect to when roaming. The link
between the client and AP on the topology will also change dynamically if the client connects to another AP.
Refer to the table below for a description of each display option.
OptionShow clientsDynamic client position

MXview One 1.4.0 User Manual

Description
Toggle this option on or off to show or hide wireless clients on the
topology
Enable this option to have wireless clients move to a position close to
the AP they are associated with
Disabling this option will return the clients to their original position

233

The following diagrams are an example of the dynamic roaming display showing dynamic client-AP linkchanges.
In the first scenario there are two wireless APs that each have one client connected to it.

When the client roams to another AP, MXview One will automatically redraw the link to the new AP on thewireless topology diagram.

MXview One 1.4.0 User Manual234

AP/Client Device Dashboard
Use the AP/Client Device Dashboard screens to see detailed information and performance statistics ofthe client or AP.
To access the AP/Client Device Dashboard, click on any wireless AP or client device’s icon on the topology
diagram and click Device Dashboard in the toolbar.

AP Device Dashboard

The AP Device Dashboard shows the following information:
Parameter
Client Count
Security ModeTX Power
UptimeTraffic Load
CPU Utilization
Memory Utilization

Description
The total number of wireless clients connected to this AP that are managed
Managedby MXview One
Connected The total number of wireless clients that are connected to this AP
The Security Mode of the AP: Open, WEP, WPA, or WPA2
The current transmission power of the AP
The total time the wireless AP has been online since the last restart
The current and historical traffic throughput of the wireless interface
The current and historical CPU utilization of the AP (only supported by certain firmware
versions)
The current and historical memory utilization of the AP (only supported by certain
firmware versions)MXview One 1.4.0 User Manual235

Client Device Dashboard

The Client Device Dashboard shows the following information:
Parameter

Description

BSSID

The BSSID of the wireless AP the client is connected toSecurity Mode
Link Speed
Connected

The Security Mode of the client: Open, WEP, WPA, or WPA2
The real-time bandwidth of the connection to the AP
The total time the wireless client has been connected to the AP
The current and historical Signal-to-Noise ratio of the client
If the wireless device has multiple antennas, the SNR of each antenna will beseparately shown as SNR-A and SNR-B
The current and historical signal strength of the client
The current and historical noise floor of the client
The current and historical traffic throughput of the wireless interface
The current and historical CPU utilization of the client (only supported by certain
firmware versions)
The current and historical memory utilization of the client (only supported by certain
firmware versions)

SNR
Signal Strength
Noise Floor
Traffic Load
CPU Utilization
Memory Utilization

MXview One 1.4.0 User Manual236You can view the device diagnostics and usage parameters in real-time or recall the history for up to thelast 3 days from the drop-down menu in the top-right. You can zoom in on the timeline to examine anarrower time period. Double-click the timeline to return to the original view.

Wireless Device Summary
The Wireless Device Summary screen provides detailed information about all the AP and client devices
including the device’s IP and MAC address, operation mode, and current signal strength.
To access the Wireless Device Summary screen, expand the Wireless () menu in the toolbar and click

Wireless Device Summary.
Click Back in the top-left corner to return to the topology view.

MXview One 1.4.0 User Manual237

Wireless Roaming Playback
Through the Wireless Roaming Playback screen, you can recall the roaming history of a specific client. By
default, MXview One will keep the roaming playback data for 30 days.
To access the Wireless Roaming Playback screen, expand the Wireless () menu in the toolbar and click

Wireless Roaming Playback.
Click Back in the top-left corner to return to the topology view.

On the left-hand side is a list of wireless clients, in the center is the topology map, and located at thebottom is the playback progress bar. Select any client from the list and click Play () to start playing thewireless roaming history for the selected time range. You can adjust the playback speed by clicking the
Decrease Speed () or Increase Speed () button to increase or decrease the playback speed

respectively.

MXview One 1.4.0 User Manual238

To view the history for a specific time and date, click () to choose the starting date, set the time in theStart Time field, select the duration of the playback history from the Duration drop-down menu, and click
Apply.

The progress bar also displays the RSSI value at the time. In addition, the red dots indicate the time when
the wireless client roamed to a different AP. You can zoom in on the timeline to examine a narrower time
period. Click Apply to return to the original view.

MXview One 1.4.0 User Manual

239

19.

Power Add-on Module

MXview One supports several optional modules that extend the functionality of the main module. These
modules require a separate license to use.

Introduction
The MXview Power Add-on Module provides a set of features to help you monitor and troubleshoot yourpower substation network that follows the IEC 61850 standard and supports switches that have the
PRP/HSR function with deep visualization. To monitor the IED (Intelligent Electronic Device), which is an
important device that can receive data and issue commands on the network, MXview Power supports the
MMS protocol to view and provide the status of the IED. Furthermore, there is a critical packet called
GOOSE in power substation networks, and MXview Power can also help customers troubleshoot GOOSE
events such as GOOSE Timeout and GOOSE Tampered. The power module instantly notifies you of any
problems with your power devices and helps you narrow down the root cause of the problem, allowing for
quick and easy troubleshooting.

System Requirements
The computer that the MXview Power Add-on Module is installed on must satisfy the same system
requirements as those required for MXview One. See System Requirements in Chapter 1 for more
information.

Supported Devices With PRP/HSR Features
PRP/HSR features can be visualized with the devices that support PRP/HSR functions or have a PRP/HSR
module.
•PT-G503 Series (firmware v5.1 or higher)•

PT-G510 Series (firmware v6.4 or higher)•

PT-G7728/G7828 Series and LM-7000H-2GPHR module (firmware v6.2 or higher)•

DA-820C Series and DN-PRP-HSR-I210 or DA-PRP-HSR-I210 (OS Win 10 or higher)

MXview One 1.4.0 User Manual240

Getting Started With the Power Add-on Module
In order to use the MXview Power Add-on module, you will need to activate it first. You can choose toactivate a new license or enable the Power 90-day free version through the License Management page.

The system will automatically restart after you activate the module. A message will appear telling you to
wait 10 seconds while the module activates. Once done, click OK to refresh your browser and enable thePower Add-on features.

•

For detailed information on how to activate the MXview Power Add-on Module, refer to Chapter 4:
License Management.

•

To add power devices to your MXview One network, refer to Using Device Discovery.

NOTE
Please activate the Node-based License and then the Power Add-on License.

MXview One 1.4.0 User Manual241

Power Module Features
The MXview Power Add-on Module offers a set of features specifically designed to help you monitor andtroubleshoot your power substation network more easily.

Topology
After you enable the MXview Power add-on module, you will see the panel has changed on the left handside.

GOOSE panel
1.

Before you import the SCD file, the GOOSE panel will be displayed in light gray. At this point, it has
limited functionality.

2.

Once you have imported the SCD file via Power > Import SCD, you can find the IED as a GOOSE
publisher identity via the GOOSE panel.
a. Click GOOSE panel.

MXview One 1.4.0 User Manual242

b. Scroll down or type the GOOSE-related information, such as IED name or GoCB name.

Display Options
1.

Once you have activated the MXview Power add-on module, you can see the display options include
extra functions such as PRP LAN A, PRP LAN B, and HSR Ring.

2.

If the box is checked, you can see the color of the link for the PRP/HSR on the topology. If you uncheckthe box, then the link will not display the color for the PRP/HSR function.

NOTE
PRP LAN A is represented by a green line, PRP LAN B by a blue line, and HSR Ring by a purple line.

NOTE
MXview One cannot guarantee that it can draw the link of the topology for non LLDP devices, such as an
IED device. However, you can draw the link of the topology manually by clicking Add Link.

MXview One 1.4.0 User Manual243

Ungrouping an IED Group
After executing the Auto Topology function, MXview One will automatically group the IEDs within the same
HSR ring into an IED Group and represent the HSR link with a purple line. If you want to display the IEDs
within the Root group or display GOOSE Message information in the topology, you can use the Ungrouping
function.

1.

Navigate to Menu () > Topology

The Topology screen will appear and display the Topology Map by default.
2.

Click on the IED group in the topology that you want to ungroup.

3.

Click Ungrouping.

MXview One 1.4.0 User Manual

244

4.

After ungrouping an IED group, the individual IEDs will be shown on the right-hand side of the topology.

5.

Align the network connections for each IED.
a. Drag and move the IEDs to their appropriate position in the topology.
b. Select the devices to draw a connection between and click Add Link.
The Add Link screen will appear.

MXview One 1.4.0 User Manual245

c. Specify the device port number. You can set the port number to non-numerical mode (e.g., A, B) on
the IED side.

d. Click Add. MXview One will draw the connection on the topology.

e. Repeat this process for any other remaining IED connections.
6.

(Optional) Refresh the IED information.
a. Select one or multiple IEDs.

MXview One 1.4.0 User Manual246

b. Click Refresh. MXview One will retrieve the latest information from the IED.

7.

(Optional) Restore the original IED group.
a. Go to Topology > Auto Topology.
The Auto Topology screen will appear.

b. Select New Topology or Update Topology.

c. Click Apply.
MXview One will restore the topology and IED group to their original state.

NOTE
To display GOOSE Message information on the topology, you must first ungroup the IED group, manually
draw the links between the IEDs, and import the SCD file.

MXview One 1.4.0 User Manual

247

Creating an IED Group
Using the Grouping function, you can assign multiple IEDs on the topology to a single IED group.
1.

Navigate to Menu () > Topology

The Topology screen will appear and display the Topology Map by default.
2.

Select the IEDs in the topology that you want to group together.

3.

Click Grouping.

4.

MXview One will combine the selected IEDs together and show them as a single group on the topology.
To ungroup an IED group, refer to Ungrouping an IED Group.

MXview One 1.4.0 User Manual248

Import SCD
The SCD (Substation Configuration Description) file includes the information of the critical packet – GOOSE
message in the network. To visualize the GOOSE message flow in MXview Power, the user has to import the
SCD file.
1.

Navigate to Menu () > Topology

2.

To import the SCD file to the Topology Map:

The Topology screen will appear and display the Topology Map by default.
a. Click Power > Import SCD.
The Import SCD screen will appear.

b. Upload the SCD file by clicking the File (3.
4.

) icon. The file size must be less than 100 MB.

Click Import.
MXview Power will import the uploaded SCD file into the Topology Map.
If the SCD file is correct, the user will see the message below.

MXview One 1.4.0 User Manual249

If the SCD file content cannot find the devices in the Topology, then MXview Power will display the
missing devices and provide the steps for the user to resolve the problem.

GOOSE Message
MXview Power can display the GOOSE Message information on the Topology or in the IED Device Property
panel by importing the SCD file. Moxa’s PT switch, which was specifically designed for use in power
substation systems, can detect GOOSE events. MXview Power can collect the GOOSE events and alert users
when there is something wrong. Users can follow the step-by-step guidelines to solve the GOOSE events.

GOOSE Flow
There are two roles for IED device(s): Subscriber and Publisher. The topology displays the flow of the
GOOSE packet, which starts from the Publisher and ends at the Subscriber. The route you see on the
GOOSE flow is not the completed GOOSE packet publishing direction. The purpose of displaying the GOOSE
flow is to troubleshoot the path of the GOOSE packet for certain cases such as a GOOSE event (e.g. GOOSE
Timeout, GOOSE Tampered), a device malfunction, or a link going down. The GOOSE flow will show the path
the packet took to enable faster troubleshooting and minimize substation network recovery times.

MXview One 1.4.0 User Manual250

GOOSE Timeout
When a GOOSE Timeout event happens, MXview Power can display the event and indicate the possibly
affected devices on the Topology by placing a yellow triangle next to them. When users click on the IED
device, it will display the specific GOOSE message and will also include a Timeout status notification.

Click the How to resolve link and MXview Power will provide you with step-by-step instructions to solve
the problem.

Once the problem is solved, MXview Power will provide the recovery status in the Recent Event panel andthe yellow triangle will disappear.

MXview One 1.4.0 User Manual251

GOOSE Tampered
When a GOOSE Tampered event happens, MXview Power can display the event and provide the possibly
affected devices on the Topology by placing a red triangle next to them. When users click on the IED device,
it will display the specific GOOSE message and will also include a Tampered status notification.

Click the How to resolve link and MXview Power will provide you with step-by-step instructions to solve
the problem.

In order to enhance security, MXview Power allows users to click the Reset button to clear the events log
for the devices. Once the event logs are cleared, MXview Power will provide the recovery status in the
Recent Event panel and the red triangle will disappear.

MXview One 1.4.0 User Manual252