Viber Terms of Use
Thanks for sending us good vibes by using the various services available within Viber ! You may be surprised,
but we will refer to all such services, and also third party services which are powered by Viber's technology, as
the "Services".
The Terms of Use (or, the "Terms") presented below are the basic rights and obligations that you and us have
between us when you use our Services. The language of the Terms will seem legal (basically, because they are)but we still tried to make them as simple as possible for you to read, so that we are sure that you knowingly
choose to enjoy our Services under these binding Terms (which actually constitute a binding agreement between
Viber Media S.a r.l. and yourself).
When you use our Services, in addition to enjoying a world of good vibes, you also agree to the Terms and theyaffect your rights and obligations. You can choose not to enjoy the Services, if you don't want these Terms toapply (and by these Terms we also mean our Privacy Policy, Cookies and Tracking Technologies Policy, DMCA
Policy, and other policies on our policies page, which are incorporated herein).
NO ACCESS TO EMERGENCY SERVICES: Viber is not a replacement for your ordinary mobile or fixed line
telephone and does not allow you to make emergency calls to emergency services. You must make alternative
communication arrangements to ensure that you can make emergency calls if needed.
Some features of our Services may be subject to additional terms and conditions, which you should read before
making use of those features, and they add up to these Terms. You understand that, just like a regular mobile
phone service, anyone with knowledge of your phone number may call you or send you messages through our
Services and anyone you send a message to can use the content of your message as he desires.
Legal Capacity; Children and Minors. If you are under the age of consent in your country to form a binding
agreement, you should only use our Service if you are either an emancipated minor, or have the legal consent of
your parent or guardian for your use of our Service. You should use our Service only if you are fully able tounderstand and enter into and comply with these Terms.
Updates to Terms. We are always working on adding additional features to our Services, and because of that,and also since sometimes applicable laws change, we may revise and reissue these Terms occasionally, by
posting updated Terms at http://www.viber.com/eula. You consent and agree to receive notices of updates ofthese Terms through our posting of updated Terms on the Services. You should visit this page regularly toreview the current Terms. If you do not agree to updated Terms, you should stop using our Services and/or close
your account. Your continued use of any of our Services will be deemed as your acceptance of any revisions.
The Information You Give Us to Use the Service Must Be Correct. To access the Viber Service or some of thefeatures we offer in the Viber Service, you will be asked to provide true and complete registration details. If weat Viber believe the details are not correct, current, or complete, we have the right prevent you from accessing
our Services, or any of its resources and to terminate or suspend your account.
Online Privacy Notice. Your privacy is important to us. To better protect your privacy, we provide notices
explaining our information practices and the choices you can make about the way your information is collected
and used at our Services. Click here to view our Privacy Policy.
Trademarks and Copyrights. Our Services and materials incorporated by Viber on our Services (“Material”) areprotected by copyrights, patents, trade secrets or other proprietary rights (“Copyrights”). Some of the characters,
logos, or other images incorporated by Viber in our Services are also protected as registered or unregisteredtrademarks, trade names, and/or service marks owned by Viber or others (“Trademarks”). Viber or its licensors
own the title, copyright, and other intellectual property rights in the Material and Service, and by using ourServices, you do not acquire any ownership rights in Service or Materials contained therein. Viber respects theintellectual property rights of others and asks users of our Services to do the same.
Your Use of Our Material. Your right to make use of our Service and any Material or other content appearing
on it is subject to your compliance with these Terms. You may not modify, or use the Material or any othercontent on our Services for any purpose not permitted by these Terms. Such prohibited use violates these Terms
and may be a violation of the Copyrights and/or Trademarks protected by law.
You may access and display Material and all other content displayed on our Services for non-commercial,personal, entertainment use on any computer, tablet, smart watch, or mobile device you own or control. The
Material and all other content on this Service may not otherwise be copied, reproduced, republished, uploaded,posted, transmitted, distributed, or used in any way unless specifically authorized by Viber. Also, decompiling,
reverse engineering, disassembling, or otherwise reducing the code used in any software on this Service into areadable form in order to examine the construction of such software and/or to copy or create other products
based (in whole or in part) on such software, is prohibited. You may not rent, lease, lend, sell, redistribute or
sublicense the Material and/or the Services.
Call Services; Premium Services. As part of our Service, we offer you to call your friends who use Viber,
through our Service, free of charge (calls use your data plan unless connected to Wifi). Viber also offers
you the opportunity to become a premium "Viber Out" user, which allows you to call non-Viber users(landlinesormobiles)around
the
world
at
such
rates
as
presented
hereinhttps://account.viber.com/en/rates/.
In addition, you are allowing certain incoming calls generated outside the Viber network, by your friends
or other people calling your number, to be received by your mobile device or desktop through the Licensed
Application (hereinafter: "Viber In"). "Viber In" is provided to you for free and you may disable the 'Viber
In' service at any time by changing the application settings.
Charges for Viber Out Service and Other Products or Features.
8.1 Calling non-Viber phone numbers and premium rate numbers with Viber Credit:
8.1.1 The rates for calling landlines and mobile phones outside of the Viber community consist of a perminute rate as set out on http://account.viber.com/. After a 4-hour call duration, the call will be disconnected andrequire a re-dial.
8.1.2 Viber may change the rates for calling phones at any time without notice to you by posting suchchange at http://account.viber.com/. The new rate will apply to your next phone call after the new rates havebeen published. Please check the latest rates before you make your call. If you do not accept the new rates, do
not make your call.
8.1.3 The duration of a call shall be based on one-minute increments. Fractions of minutes will be
rounded up to the next minute. At the end of a call, fractional cent charges will be rounded up or down to thenearest whole cent. For example a total call at a price of €0.034 will be rounded to €0.03. During the call,charges incurred will be deducted automatically from the Viber Credit balance in your User Account.
8.2 The charges for other Viber products or features will be confirmed to you before you complete apurchase from Viber. Viber may change the prices of such products at any time without any notice to you. You
can choose whether or not to accept the new charges prior to completing your next purchase of the applicableproduct. The new prices will apply to your next purchase after the new prices have been published.
8.3 From time to time, Viber may offer products or features available at no charge for a trial period, atViber's sole discretion, including as to duration and scope of no charge offers. However, Viber reserves the rightto charge you for such products (at the normal rate) in the event that Viber determines (in its reasonablediscretion) that you are abusing the terms of the offer, including if you are using any service, proxy or otherdevice or anonymous IP address that prevents us from locating you.
8.4 Viber may collect VAT or other indirect taxes at the applicable rate for the particular country (as per
applicable tax rules) at the time of purchase of Viber Credit or at the time you use the Viber Credit.
8.5 Using the Service on mobile applications will use some of the data allowance available on the data
package to which you have subscribed with your mobile network operator as the case may be. Out-of-country

usage may in any event lead to significantly higher costs than regular usage, and you are solely responsible forkeeping yourself informed and paying for possible roaming and other applicable charges levied by your mobile
network operator.
Payments; Refunds. You can find information about payments, credits and refunds in our Payments policy.
9.1 You can purchase credits ("Viber Credit") using any payment method made available to you by
Viber from time to time. The Viber Credit that you purchase will be applied to your User Account at the time ofpurchase. We will send you an acknowledgement of your order of Viber Credit [by email]. We use the servicesof third parties to process your payments and we require that these third parties take the appropriateorganizational and technical measures to protect your personal data and traffic data and to comply with relevant
laws. Please review the terms of use and privacy policies of those third parties before providing your banking or
payment information. You agree that you are not relying on the future availability of any feature or productoffered through the Service in agreeing to or making payments hereunder. You can change your payment
method and billing information by logging into your Viber account at http://account.viber.com/. You agree that
Viber may use information regarding your selected payment method provided by your issuing bank or applicablepayment system. If you pay with foreign currency, you agree that the amount you are eventually credited mayvary, as a result of foreign currency conversion policies of our third party payment processors, which you canfind at the relevant website or location where you make the actual purchase.
9.2 Viber Credit expires after a year. If you do not use your Viber Credit for a period of 365 days,(including Viber Credit that has been allocated to you by a Viber administrator) such credits will expire and you
will not be able to reactivate them.
9.3 Viber Credit currently can be used only for Viber Out calls.
9.4 Automatic Recurring Charge. The recurring charge feature will be automatically enabled when
you buy Viber Credit through the Viber website, unless you uncheck the appropriate checkbox at the time ofpurchase. Your Viber Credit balance will be recharged with the same amount and by the same payment method
you initially designated when you registered your account every time your Viber account balance goes below thethreshold set by Viber from time to time. You can disable the recurring charge feature at any time by accessing
your User Account. Any charges mentioned in specific currencies are solely considered as examples, and do nottake currency fluctuations or discrepancies into account.
9.5 In the event of any errors relating to the pricing or specifications, Viber shall have the right to refuse
or cancel any orders in its sole discretion. If we charged your credit card or other account prior to cancellation,
we will issue a credit to your account in the amount of the charge. Additional Terms may apply.
Refunds.
10.1 Except as provided by law, all purchases are final and non-refundable. If you believe that Viber
has charged you in error, you must contact Viber within 90 days of such charge. No refunds will be given for
any charges more than 90 days old. If you purchase any digital content from Viber, any right you may have towithdraw from or cancel the purchase will terminate once the digital content has been delivered to you upon
your request, and you will not be entitled to claim any refund, except where you believe Viber has charged youin error. If you use third party services to purchase Viber Out Credit, such purchase is also subject to the termsof such third party (including with respect to payment terms, refunds, etc.).
10.2 Viber reserves the right to refuse a refund request if it reasonably believes or suspects (i) that you
are trying to unfairly exploit this refund policy, for example, by making repetitive refund requests in respect of
the same product or feature; (ii) that you are in breach of the terms of this License; (iii) that you are using any ofour products fraudulently or that your User Account is being used by a third party fraudulently; or (iv) that you
purchased your credit through a third party service and the terms of such third party do not allow such refund.
This refund policy does not affect any of your statutory rights to pursue a claim.
Public Content. THE MATERIALS, INFORMATION AND OPINIONS INCLUDED AND/OR EXPRESSEDIN OR ON PUBLIC CHATS, COMMENT SECTIONS, COMMUNITY PAGES, OR OTHER FORUMS ON

THIS SERVICE (“FORUMS”) ARE NOT NECESSARILY THOSE OF THE VIBER GROUP OR CONTENTPROVIDERS. VIBER DOES NOT UNDERTAKE TO MONITOR OR REVIEW FORUMS, AND THE
CONTENT OF FORUMS IS NOT THE RESPONSIBILITY OF VIBER. VIBER MAY REMOVE OR
MODIFY ANY CONTENT WITHOUT NOTICE OR LIABILITY AT ANY TIME IN VIBER’S SOLEDISCRETION. ANY USE OF THE FORUMS WILL BE AT YOUR OWN RISK AND WILL BE SUBJECTTO THE DISCLAIMERS AND LIMITATIONS ON LIABILITY SET OUT ABOVE.
User Content.
We want you to share your good vibes through our service! This is why we have different features allowing you
to do so. However, because we want to protect you and other Users and make sure your experience is positive,
we reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any User
Content on the Service, to suspend or terminate users, and to block participants of Viber Public Chats without
liability to us, including where such User Content, in our sole discretion, violates these Terms, including theseHouse Rules, the Viber Public Chat Guidelines or any additional terms, or that we otherwise find objectionable.
We also reserve the right to respond to user support requests or reports provided through the Viber App, or
protect the rights, property or safety of Viber, its users and the public.
Public Chats: The Service allows users to follow Public Chats conducted on the Service. Public Chats areconversations held between groups of participants who have a common interest or affiliation, and are chatting
amongst themselves, on Viber, while any Viber User choosing to follow such Public Chat ("Viber Public Chat")publically views the chat. Viber Public Chats may include content that is not suitable for children and therefore,
persons viewing, following or participating in a Public Chat must be at least 13 years old. Please review theViber Public Chat Guidelines and the Content Guidelines (which are part of these Terms) to understand more
about what's prohibited on Viber Public Chat and what terms apply when you use this feature. You can always
unfollow a Viber Public Chat if you find it to be unsuitable for you in any way.
Viber does not undertake to monitor Public Chats or other Forums, and the content posted on Public
Chats and other Forums is not the responsibility of Viber.
Comments: when you use our public Forums, your content is public and you allowing anyone, on Viber andelsewhere to view it and associate it with you. your content will be used to help improve how we offer content
to you and other users. By posting or uploading any User Content to Viber, you specifically grant us the a nonexclusive, transferable, sub-licensable, royalty-free, worldwide license to use any intellectual property rights forthe content that you share publicly on or in connection with our Service. This License will end once you deletesuch content or your account unless users who have seen the content saved it. Removed content may persist in
backup copies for a reasonable period of time (but will not be available to others).
Our Use of Your User Content. Viber will consider anything you provide to Viber, including feedback, ideas orsuggestions and/or contribute to this Service as available for our use free of any obligations to you (including
any payment). Under no circumstances will we pay you for the use of your ideas or submissions.
Claims of Infringement. If you believe that any materials accessible on or from the Service infringe yourcopyrights, you may request the removal of those materials (or access thereto) by contacting our copyright agent.
Please go to the DMCA notification page to review our DMCA notification guidelines and procedures – Viber
DMCA Policy.
Responsibility for Your Use. You may only use our Service and its contents for lawful purposes and inaccordance with applicable law and you are prohibited from storing, distributing, or transmitting any unlawful
material through this Service, otherwise you may be exposed to criminal and/or civil liability. You agree that if athird-party claims that material you have contributed to our Service is unlawful, you will bear the burden of
establishing that it is lawful. You understand and agree that all materials publicly posted or privately transmitted
on or through this Service are the sole responsibility of the sender, not Viber, and that you are responsible for allmaterial you upload, publicly post or otherwise transmit to or through this Service.
System Abuse; Bulk Messaging. Without limitation, you agree not to send, create, or reply to so called“mailbombs” (i.e., sending copies of a single message to many users, or sending large or multiple files ormessages to a single user with malicious intent) or engage in “spamming” (i.e., sending unsolicited messages forbusiness or other purposes)
In addition, you agree not to send "bulk messaging" (i.e. sending messages for business or other commercial
purposes) without written permission by Viber, or undertake any other activity which may adversely affect theoperation or enjoyment of this Service by any other person, including placing malware on the Service.
You may not reproduce, sell, resell, or otherwise exploit any resource, or access to any resource, containedon this Service.
Security of User Accounts. If you create a User Account by selecting a password and providing your name, You
are responsible for all activities that occur under your User Account. You agree to notify Viber immediately of
any unauthorized use of your User Account or any breach of security with respect to your User Accountincluding your password. Viber will not be liable for any loss that you may incur as a result of someone elseusing your User Account, either with or without your knowledge. In addition, you may be held liable for any
losses incurred by us or another party due to someone else using your User Account. Viber shall be entitled tomonitor your User Account and password and, at its discretion, require you to change your password. If you use
a username and password that Viber considers insecure, Viber will be entitled to require this to be changed
and/or terminate your User Account.
Violation of Security Systems. You are prohibited from using any services or facilities provided in connection
with this Service to compromise security or tamper with system resources and/or accounts. The use or
distribution of tools designed for compromising security (e.g. password guessing programs, cracking tools,
malware, or network probing tools) is strictly prohibited. If you become involved in any violation of systemsecurity, Viber reserves the right to release your details to system administrators at other sites, law enforcement
and/or governmental authorities in order to assist them in resolving security incidents.
Termination. We aspire that you will always continue to share good vibes through the use of our Service, but
you may terminate your relationship with Viber at any time. If you are using our free Service, you may simply
cease to use the Service. If you registered for our "Viber Out" service (described above), you can request that
Viber delete your account and our cancellation policy shall apply. Where permissible under the law, Viber has
the right to terminate your rights under our Service without notice.
Disclaimer of Warranties. Although we make great efforts to make our Service error and interruption free, wecannot promise that such efforts will result with such desired performance. YOUR USE OF THIS SERVICE IS
AT YOUR OWN RISK. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US SHALL
CREATE A WARRANTY. THE SERVICE AND ALL THE MATERIALS, INFORMATION, SOFTWARE,
FACILITIES, SERVICES AND OTHER CONTENT IN THE SITE ARE PROVIDED “AS IS” AND “AS
AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE
FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, VIBER, ITS PARENT RAKUTEN
AND ANY SUBSIDIARIES OR AFFILIATED COMPANIES OF VIBER (“THE VIBER GROUP”) DISCLAIM
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIEDWARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. THE VIBER GROUP DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED ON
OR THROUGH THIS SERVICE WILL BE AVAILABLE, UNINTERRUPTED OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVERS THAT MAKE THE SERVICEAVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE VIBER GROUP DOES
NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE
USE OF THE MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT
ON THE SERVICE OR ANY WEBSITES LINKED TO THE SERVICE IN TERMS OF THEIR CORRECTNESS,
ACCURACY, RELIABILITY, OR OTHERWISE. THE VIBER GROUP MAKES NO WARRANTIES THATYOUR USE OF THE MATERIALS, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER
CONTENT OF THE SERVICE WILL NOT INFRINGE THE RIGHTS OF OTHERS AND THE VIBER GROUPASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH MATERIALS,
INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT OF THE SERVICE OR ANYOTHER WEBSITE. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF
THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO
YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

IF YOU ARE ACCESSING A UNITED KINGDOM OR LUXEMBOURG VERSION OF THE SERVICE,NOTHING IN THIS AGREEMENT SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONALINJURY RESULTING FROM THE NEGLIGENCE OF EITHER PARTY OR THEIR SERVANTS, AGENTS, OR
EMPLOYEES.

Limitation of Liability. THE VIBER GROUP DISCLAIMS ALL LIABILITY, WHETHER BASED IN
CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND DOES NOTACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNITIVE, ACTUAL,CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR OTHERWISE) RESULTING FROM ANY
USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OTHER SITE, APP OR SERVICE, OR THE
MATERIAL, INFORMATION, SOFTWARE, FACILITIES, SERVICES, OR OTHER CONTENT ON THE
SERVICE OR ANY OTHER SITE, APP OR SERVICE, REGARDLESS OF THE BASIS UPON WHICH
LIABILITY IS CLAIMED AND EVEN IF ANY MEMBER OF THE VIBER GROUP HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITATION, YOU (AND NOT ANY
MEMBER OF THE VIBER GROUP) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING,REPAIR, OR CORRECTION IN THE EVENT OF ANY SUCH LOSS OR DAMAGE ARISING THEREIN. IF
APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY
TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BYAPPLICABLE LAW. In no event shall our total liability to you for all damages (other than as may be requiredby applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing
limitations will apply even if the above stated remedy fails of its essential purpose.

1. Indemnity. You agree to indemnify and hold harmless The Viber Group from and against any and all
claims, demands, liabilities, costs or expenses, including reasonable attorney's fees, resulting from yourbreach of these Terms, including any of the foregoing provisions, representations or warranties, from yourplacement or transmission of any content onto Viber's servers and/or from any and all use of your User
Account.
2. Release. If you have a dispute with one or more users (including game developers and/or merchants), yourelease The Viber Group from claims, demands, liabilities, costs, or expenses and damages (actual andconsequential of every kind and nature, known and unknown, arising out of or in any way connected withsuch disputes). In entering into this release, you expressly waive any protections (whether statutory orotherwise) to the extent permitted by applicable law that would otherwise limit the coverage of this release
to include only those claims which you may know or suspect to exist in your favor at the time of agreeing
to this release.
3. Investigations. Viber may seek to gather information from a user who is suspected of violating theseTerms and from any other user. Viber may suspend any users whose conduct or postings are underinvestigation and may remove such material from its servers as it deems appropriate and without notice. If
Viber believes, in its sole discretion, that a violation of these Terms has occurred, it may edit or modify
any submission, posting or emails, remove the material permanently, cancel postings, warn users, suspend
users and passwords, terminate accounts, or take other corrective action it deems appropriate. Viber may
fully cooperate with any law enforcement authorities or court order requesting or directing Viber todisclose the identity of anyone posting any content, or publishing or otherwise making available any
materials that are believed to violate these Terms. BY ACCEPTING THIS AGREEMENT YOU WAIVE
AND HOLD HARMLESS ALL MEMBERS OF THE VIBER GROUP FROM ANY CLAIMSRESULTING FROM ANY ACTION TAKEN BY ANY MEMBER OF THE VIBER GROUP DURING
OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A
CONSEQUENCE OF INVESTIGATIONS BY EITHER A MEMBER OF THE VIBER GROUP OR
LAW ENFORCEMENT AUTHORITIES.
4. Reservation of Rights. Viber reserves the right to modify or discontinue, temporarily or permanently, allor any part of this Service and/or any software, facilities, and services on this Service, with or without
notice and/or to establish general guidelines and limitations on their use.
5. Local Regulations. We make no representation that our Service is available for use or permitted by law inany particular location. To the extent you choose to access our Service, you do so at your own initiative
and are responsible for compliance with any applicable laws, including but not limited to applicable local

laws. You are responsible for complying with local laws, if and to the extent local laws areapplicable. You specifically agree to comply with all applicable laws concerning the transmission oftechnical data exported from the United States or the country you reside in.

6. Third-Party Services. This Service may link you to other sites on the Internet and third party partners
which cooperate with us to provide you certain Services, such as Western Union. These sites may contain
information or material that some people may find inappropriate or offensive. These other sites are notunder the control of Viber, and you acknowledge that (whether or not such sites are affiliated in any way
with Viber) Viber is not responsible for the accuracy, copyright compliance, legality, decency, or any
other aspect of the content of such sites, and that your use of such sites is subject to their respective terms
of use. The inclusion of such a link does not imply endorsement of any site by Viber or any association
with its operators.
7. Viber cannot ensure that you will be satisfied with any products or services that you purchase from any
third-party site that links to or from Viber since the third-party sites are owned and operated byindependent retailers. Viber does not endorse any of the merchandise, nor has Viber taken any steps toconfirm the accuracy or reliability of any of the information contained on such third-party sites. Viber
does not make any representations or warranties as to the security of any information (including, without
limitation, credit card and other personal information) you might be requested to give any third-party, andyou irrevocably waive any claim against us with respect to such sites. We strongly encourage you to makewhatever investigation you feel necessary or appropriate before proceeding with any online transaction
with any of these third-parties.
8. Proprietary Online Services. Any area of this Service that is accessed through any proprietary online
service is subject to the rules, policies and guidelines of such proprietary online service.
9. Jurisdictional Issues. The Materials and all other content in this Service are presented for the purpose ofproviding information regarding the Viber Services available in the United States and elsewhere.
10. Choice of Law. To the extent permitted by law, and with the exception of Section 8 (which will be
construed in accordance with the FAA and New York law), these Terms shall be governed by, construed
and enforced in accordance with the laws of the State of New York, as they are applied to agreements
entered into and to be performed entirely within New York.
11. Binding Arbitration of All Disputes; No Class Relief.
This section sets forth the exclusive way you can resolve any dispute you may have with us. If you ever wish toseek any relief from us, you agree to do it only through arbitration, and you waive the ability to pursue classaction.
U.S. Residents: To the fullest extent permissible by law, with the exception of disputes pertaining to Viber’s
intellectual property rights and certain statutory claims that, pursuant to law, are not arbitrable, any dispute of any
kind between you and Viber arising under these Terms shall be resolved through binding arbitration pursuant to
the JAMS Streamlined Arbitration Rules and Procedures on an individual basis with no class relief. The
arbitrator shall be a retired judge or justice of any New York state or federal court with substantial experience in
the internet industry and shall follow New York substantive law in adjudicating the dispute, except that thisSection 8(a) shall be construed as a “written agreement to arbitrate” pursuant to the Federal Arbitration Act(“FAA”). You and we agree that we intend that this Section 8(a) satisfies the “writing” requirement of the
FAA. The hearing shall be conducted in the county that encompasses the billing address you have provided toViber. For any claim in which you seek U.S. $10,000.00 or less, you shall have the choice as to whether the
hearing is conducted in person, by telephone, or instead the arbitrator may decide the dispute without ahearing. For those claims that the arbitrator determines are not frivolous, Viber shall pay the costs and fees of
JAMS and the arbitrator. Viber agrees that it will not seek reimbursement from you for its costs and fees incurredby it in the arbitration. AGREEMENT TO THESE TERMS CONSTITUTES AN AGREEMENT TO PURSUE
YOUR CLAIM ON AN INDIVIDUAL BASIS AND A WAIVER OF THE ABILITY TO PURSUE YOUR
CLAIM IN A CLASS ACTION.

Non-U.S. Residents: If any controversy, allegation, or claim (including any non-contractual claim) arises out ofor relates to the Service or the Terms (a “Section 8(b) Dispute”), then you and we agree to send a written notice tothe other providing a reasonable description of the Section 8(b) Dispute, along with a proposed resolution of
it. Our notice to you will be sent to you based on the most recent contact information that you provide us. But if
no such information exists or if such information is not current, then we have no obligation under this Section
8(b). Your notice to us must be sent to us at Viberforeigndispute@viber.com. For a period of sixty (60) days
from the date of receipt of notice from the other party, Viber and you will engage in a dialogue in order to attempt
to resolve the Section 8(b) Dispute, though nothing will require either you or Viber to resolve the Section 8(b)Dispute on terms which either you or Viber, in each of our sole discretion, are uncomfortable with.
If your Section 8(b) dispute against Viber involves a paid Viber Service and we are unable to resolve it throughdialogue (as described above), Viber will Directive 2013/11/EU on Consumer Alternative Dispute Resolution.
The European Commission Online Dispute Resolution (“ODR”) can be accessed at eu.europa.eu/odr.

12.
How to Contact Us. This Service is controlled and operated by Viber Media, S.à r.l., a société à
responsabilité limitée incorporated under the laws of the Grand Duchy of Luxembourg, with registered officeat 2, rue des Fossé, L-1536 Luxembourg, Grand Duchy of Luxembourg, and registered with the Trade andCompanies Register of Luxembourg. Please forward any comments or complaints about the Service totechsupport@viber.com. Please forward any questions regarding privacy to privacy@viber.com and other legal
matters to support@viber.com.
13.
General. If any provision of these Terms are adjudged, by written decision, to be unlawful, void, or for
any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affectthe validity and enforceability of any remaining provisions. This is the entire agreement between you and Viber
relating to the matters contained here and the Service.
In the event you read these terms in any language other than English, you agree that in the event of any
discrepancies, the English version shall prevail.