Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software,please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro website at:
http://docs.trendmicro.com/en-us/enterprise/apex-central.aspx
Trend Micro, the Trend Micro t-ball logo, and Trend Micro Apex Central are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company
names may be trademarks or registered trademarks of their owners.
Copyright © 2019 Trend Micro Incorporated. All rights reserved.
Release Date: March 2019
Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6,119,165

Table of Contents
Chapter 1: Apex Central Server Installations
Windows Server 2012 ............................................................................................................................................................................................................................................... 1-2
Windows Server 2012 R2 ......................................................................................................................................................................................................................................... 1-2
Windows Server 2016 ............................................................................................................................................................................................................................................... 1-3
Windows Server 2019 ............................................................................................................................................................................................................................................... 1-4

Chapter 2: Other Requirements and Supported Platforms
Microsoft SQL Server Support ............................................................................................................................................................................................................................... 2-2
TLS 1.2 Support ........................................................................................................................................................................................................................................................ 2-2
IPv4/IPv6 Support ................................................................................................................................................................................................................................................... 2-4
Virtualization Support .............................................................................................................................................................................................................................................. 2-4
Limitations ................................................................................................................................................................................................................................................................. 2-4
Web Console Requirements .................................................................................................................................................................................................................................... 2-5IndexIndex ........................................................................................................................................................................................................................................................................ IN-1i

Chapter 1Apex Central Server Installations
This section outlines the Apex Central server system requirements on supported Windows Server platforms.
•Windows Server 2012 on page 1-2•Windows Server 2012 R2 on page 1-2•Windows Server 2016 on page 1-3•Windows Server 2019 on page 1-4

1-1Trend Micro Apex Central™ System Requirements

Windows Server 2012
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.
Note•

The following Windows hotfixes are required prior to Apex Central installation:••KB2999226

The following Windows hotfixes are only required for TLS 1.2 environments:•KB2975331

Operating System
WindowsServer 201264-bitServicePack

EditionStandard

None

Datacenter

NoneProcessor

RAM

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs

8 GBminimum

AMD™ 64
processor
Intel™ 64
processor

Windows Server 2012 R2Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.

1-2

Available Disk
SpaceWindows Features

10 GB minimum

Microsoft IIS 8.0

80 GB
recommended(SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.5
Microsoft IIS ASP.NET Extensibility 4.5
Microsoft IIS CGIMicrosoft Message Queuing Service(MSMQ)

OthersGigabit Network
Interface Card(NIC)
Monitor thatsupports 1366 x768 resolution at256 colors or
higherApex Central Server Installations

Note••The following Windows hotfixes are required prior to Apex Central installation:•KB2919355•KB2919442

The following Windows hotfixes are only required for TLS 1.2 environments:•KB3000850

Operating System
WindowsServer 2012
R264-bit

EditionServicePackStandard

None

Datacenter

None

Processor

RAMAt least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs

8 GB
minimum

AMD™ 64
processor
Intel™ 64
processor

Available DiskSpaceWindows Features

10 GB minimum

Microsoft IIS 8.5

80 GB
recommended(SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.5
Microsoft IIS ASP.NET Extensibility 4.5
Microsoft IIS CGIOthersGigabit Network
Interface Card(NIC)
Monitor that
supports 1366 x
768 resolution at
256 colors orhigher

Microsoft Message Queuing Service(MSMQ)

Windows Server 2016
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.

1-3

Trend Micro Apex Central™ System Requirements

Operating SystemWindowsServer 201664-bitEditionServicePackStandard

None

Datacenter

None

Processor

RAM

At least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs

8 GBminimum

Available DiskSpace

Windows Features

10 GB minimum

Microsoft IIS 10.0

80 GB
recommended(SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.6

AMD™ 64
processor

Microsoft IIS ASP.NET Extensibility 4.6
Microsoft IIS CGIIntel™ 64
processor

OthersGigabit Network
Interface Card(NIC)
Monitor that
supports 1366 x768 resolution at256 colors orhigher

Microsoft Message Queuing Service(MSMQ)

Windows Server 2019
Assign proper roles before installing Apex Central.
For details, see http://success.trendmicro.com/solution/1061124.
Operating SystemWindowsServer 201964-bitEditionServicePackStandard

None

Datacenter

NoneProcessor

RAMAt least 2.3
GHz Intel™
Core™ i5 orcompatible
CPUs

8 GBminimum

AMD™ 64
processor
Intel™ 64
processor

1-4

Available DiskSpace

Windows Features

10 GB minimum

Microsoft IIS 10.0

80 GB
recommended(SAS)Microsoft IIS Windows Authentication
Microsoft IIS ASP
Microsoft IIS ASP.NET 4.7
Microsoft IIS ASP.NET Extensibility 4.7
Microsoft IIS CGIMicrosoft Message Queuing Service(MSMQ)

OthersGigabit Network
Interface Card(NIC)
Monitor that
supports 1366 x768 resolution at256 colors orhigher

Chapter 2

Other Requirements and Supported Platforms
This section outlines other supported platforms and system requirements.
•Microsoft SQL Server Support on page 2-2•TLS 1.2 Support on page 2-2•IPv4/IPv6 Support on page 2-4•Virtualization Support on page 2-4•Limitations on page 2-4•Web Console Requirements on page 2-5

2-1Trend Micro Apex Central™ System Requirements

Microsoft SQL Server SupportDatabase Server

Service PackSQL Server 2017 Express

64-bitN/A

N/A

SQL Server 201764-bitStandard

N/A

EnterpriseN/ASQL Server 2016 Express

64-bitN/ASP2SQL Server 201664-bitStandard

SP2

EnterpriseSP2

SQL Server 2014 Express

32-bit / 64-bit

N/A

SP3

SQL Server 201432-bit / 64-bitStandard

SP3EnterpriseSP3

SQL Server 2012 Express

32-bit / 64-bit

N/A

SP4

SQL Server 201232-bit / 64-bit

Standard

SP4EnterpriseSP4

SQL Server 2008 Express

32-bit / 64-bit

N/A

SP4

SQL Server 2008

32-bit / 64-bit

Standard

SP4Enterprise

SP4Standard

SP3EnterpriseSP3

SQL Server 2008 R2

TLS 1.2 Support
Apex Central supports Transport Layer Security (TLS) 1.2.

2-2

EditionOther Requirements and Supported Platforms

For more information about TLS 1.2, see https://support.microsoft.com/en-us/help/3135244/tls-1-2-support-for-microsoft-sql-server.
The following table outlines the Windows hotfixes required for Windows Server operating systems to support TLS 1.2.
Table 2-1. Operating System Requirements
Operating System

Windows Hotfix

Windows Server 2012 (64-bit)

KB2975331

Windows Server 2012 R2 (64-bit)

KB3000850

Windows Server 2016 (64-bit)

N/A

Windows Server 2019 (64-bit)

N/A

The following table outlines the Windows hotfixes required for Microsoft SQL server installations to support TLS 1.2.
Table 2-2. Microsoft SQL Server Requirements
Database Server

Windows Hotfix

SQL Server 2008SQL Server 2008 SP4 TLS 1.2 Update

SQL Server 2008 Express

SQL Server 2008 SP4 TLS 1.2 Update

SQL Server 2008 R2

SQL Server 2008 R2 SP3 TLS 1.2 Update

SQL Server 2012 Express

Cumulative Update 1 for SQL Server 2012 SP3
KB3052404

SQL Server 2012

Cumulative Update 1 for SQL Server 2012 SP3
KB3052404

SQL Server 2014 Express

Cumulative Update 5 for SQL Server 2014 SP1
KB3052404

SQL Server 2014

Cumulative Update 5 for SQL Server 2014 SP1
KB3052404

SQL Server 2016 Express

N/A

2-3

Trend Micro Apex Central™ System Requirements

Database Server

Windows Hotfix

SQL Server 2016

N/A

SQL Server 2017

N/A

SQL Server 2017 Express

N/A

IPv4/IPv6 Support
Operating System
Windows Server 2012 or later

Environment

SupportPure IPv4

Yes

Pure IPv6NoDual IP stacks

Yes

Virtualization Support
Apex Central only provides support for virtual platforms that are supported by the installed operating system.

Limitations
Category
Operating system

Limitation
Apex Central is a 32-bit program. Apex Central installs under WOW on 64-bit computers.
When installed on 64-bit computers, modify IIS to use 32-bit mode.

2-4

Other Requirements and Supported Platforms

Web Console Requirements
Resource

Requirement

Processor

300 MHz Intel™ Pentium™ processor or equivalentRAM

128 MB minimum

Available disk space

30 MB minimum

Browser

Microsoft Internet Explorer™ 11, Microsoft Edge™, or Google Chrome™
Important
When using Internet Explorer to access the Apex Central web console, turn off Compatibility View.

OthersMonitor that supports 1366 x 768 resolution at 256 colors or higher

2-5IndexAApex Central server
limitations, 2-4
operating system, 2-4
web console, 2-5Windows Server 2012, 1-2Windows Server 2012 R2, 1-3
Windows Server 2016, 1-4
Windows Server 2019, 1-4

Vvirtualization support, 2-4W
web console, 2-5Windows Server 2012, 1-2Windows Server 2012 R2, 1-3
Windows Server 2016, 1-4
Windows Server 2019, 1-4

DDual IP stacks, 2-4
I
IPv4 support, 2-4
IPv6 support, 2-4
M
Microsoft SQL Server support, 2-2–2-4
SSQL Server 2008 Express, 2-2, 2-3SQL Server 2008 or later, 2-2, 2-3
SQL Server 2008 R2, 2-2, 2-3
SQL Server 2012, 2-2, 2-3
SQL Server 2012 Express, 2-2, 2-3
SQL Server 2014, 2-2, 2-3
SQL Server 2014 Express, 2-2, 2-3
SQL Server 2016, 2-2, 2-4
SQL Server 2016 Express, 2-2, 2-3
SQL Server 2017, 2-2, 2-4
SQL Server 2017 Express, 2-2, 2-4
TTLS 1.2 support, 2-2

IN-1