Docusign Envelope ID: 9060E326-F565-4A95-96E1-03A5AFC3423B

IFS Quality Policy
DKSH France S.A. - DKSH GmbH – DKSH Switzerland Ltd –DKSH Marketing Services Spain – DKSH Nordic A/S
DKSH corporate values describe and articulate the unique culture of DKSH. As such, they provide us
guidance to set priorities and quality objectives.
DKSH corporate values
Integrity

We never compromise on our ethical, business and compliance standards.

Empowerment

We own our decisions, take accountability for our actions and trust and respect each other – so each one of us canmake a difference and grow.

Collaboration

We work as one DKSH team, supporting each other and our partners, to achieve joint success.

Entrepreneurship

We innovate, identify business opportunities and focus on operational excellence to drive growth for our partners
and us.

Sustainability

We take responsibility for our environmental, social and economic impact to account for present and future needs.

Along with DKSH values, we, members of the IFS Steering Committee recognize that our continuing
success and reputation depend on the quality of the service offered and on the food safety of the products
marketed. This is the reason why, we, members of the IFS Steering Committee are fully committed in
implementing a Food Safety Culture and continuously improving the effectiveness of our Quality
and Food Safety Management System, with respect to main ethical principles and in a sustainable
development process on the basis of the following 5 objectives.
We, members of the IFS Steering Committee are fully committed with ensuring that the following
objectives are fulfilled: Maintenance, review, and update of quality documentation and procedures:
We ensure that our Quality Management System is reviewed and continuously improved, in order toensure the quality of the service offered and the food safety of the products marketed.
 Good understanding of our clients and customers, of the market and the necessary requirements:
We ensure the full satisfaction of our customers, suppliers and sub-contractors needs and expectations,
including:- all statutory and regulatory requirements- food safety management for process and products- product specifications.
For that purpose, we ensure a full traceability of the products and operations.
 Involvement of our employees:
We ensure that every employee is aware of and fully understands our quality and food safety approach
specified here above. We ensure that the necessary resources to put this quality approach into practice
are identified and implemented.
 Sustainability and environmental responsibility:
We ensure that our marketed products are processed and supplied in a sustainable and environmentallyfriendly manner. In that respect, we work with our suppliers and sub-contractors in a continuous
improvement approach.
 Relevancy, efficiency and rapidity:
We pay special attention to the standards of our suppliers and subcontractors, in order to ensure that thecorrect material reaches the customer in good condition, safely, securely and at the right time and place.
Effective from July 15thst, 2024, onwards.

Annex 1 to IFS Quality Manual1Docusign Envelope ID: 9060E326-F565-4A95-96E1-03A5AFC3423B

Oliver Kranendonck
General Manager, Performance
Materials
DKSH GmbH

Kai Langhein
Manager, Local Business Line
Food & Beverage Industry
DKSH GmbH

Roland Kraut
General Manager, Performance
Materials
DKSH Switzerland Ltd

Krassimira Georgieva-Haumer
Director, Food & BeverageIngredients, Europe

Josep Maria Guilera
General Manager, Performance
Materials
DKSH Marketing Services Spain SAU

Imma Martinez
Manager, Local Business Line
Food & Beverage Industry
DKSH Marketing Services Spain SAU

Jean-Dominique Foulon
Managing Director
DKSH France S.A.

Casper Larsen
Managing Director
DKSH Nordic A/SAnnex 1 to IFS Quality Manual2