ClientEarth privacy andcookie notice
ClientEarth
ClientEarth (hereafter “we” or “us) take your privacy very seriously andwould advise you to read this Privacy Notice closely. This Privacy Notice
may change from time to time, so please check it frequently.
This Privacy Notice sets out how your personal data will be processed ascontrolled by ClientEarth, The Hothouse, 274 Richmond Road, London E83QW.
We only collect basic personal information from visitors to this website
through the use of online forms and when you email us. We may also
process your personal data as you provide directly to us or as we receivefrom our trusted partners in the charity sector.
This Privacy and Cookie Notice outlines:
What data we collect
How we use it
How long we keep it
Where we transfer and store it
Our use of CookiesYour rights
Further information
If you have any queries regarding this policy or the use of your personal
information, please contact us at: info@clientearth.org

What data we collectCommunications
We use your personal data to improve the user experience of our website
and provide a better service. We also use it for staying in touch with you.
By signing up to our newsletters and updates you agree to be contacted
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with such information. We may also receive your personal data throughour trusted partners in the charity sector, including the British Lung
Foundation, which we may also use to notify you of any updates on ourCampaigns.
Additionally, we may also use your information collected through thesubmission of various forms through our website or from signing up at
our events or other direct contact with you to invite you to give donations
or otherwise contribute to our work.
We may hold the following personal data:• Full name• Email address• Country• Address• Payment details• Phone number• Company Name
• Job title• IP Address• Gender• Date of Birth• Areas of interest
We will process this data on the basis of your consent in signing up to ournewsletters and updates and/or our legitimate interest in informing you ofour campaigns. You are able to opt out from emails at any time via the“Unsubscribe” link present at the bottom of every email communication
we send. We will contact you in relation to services we feel will be usefulfor you by email or by phone.
When you engage with us directly in relation to certain campaigns, we may
also process any data that you provide us in relation to the campaign. This
will include, for example, on our Healthy Air Campaign, any data on yourmedical conditions, and may include personal data relating to yourchildren. We will process such data on the basis of your consent and/or
our legitimate interest in researching our advocacy projects.

Recruitment/HRNov 2019

We will also process any data you send us for recruitment purposes inrelation to any vacancies that we advertise. We process this with yourconsent and/or our legitimate interest in researching our candidates andoffering them new positions.
This will include:• Full name• Email address• Telephone number• Employment history• Sensitive personal data, including racial, ethnic, sexual, religious and/ordisability information• Any other details in your CV
We process this data on the basis of your consent. We may also process
additional data later on in the recruitment process, which will beprocessed on the basis of your consent and/or employment contract, or
where we have a legal obligation or it is in the public interest to do so(such as for immigration or diversity monitoring purposes). This will befurther detailed in your employment contract.

Fundraising
We may also process your data in relation to grants and fundraising,where you donate to us or we think you may be interested in donating tous. We will collect this data either from you directly, from our trusted
partners in the charity sector, or from publicly available sources. This data
will include:• Full name• Marital status• Gender• Date of Birth• Address• Email address• Telephone Number• Dietary Requirements• Family members’ details• Funding History

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• GiftAid information• Education and Career information
We will process this data on the basis of your consent and/or ourlegitimate interest in receiving fundraising as a charity, which may include
evaluating your suitability to donate to us. We may use this data to contact
you in relation to donations on the basis of your consent or our legitimate
interest where we have an existing relationship with you. We may also use
such data for our contractual and/or legal obligations in reporting on ourdonations.

Online Donations
Online donations to ClientEarth are processed by specialist third party
service providers, who are under contract with ClientEarth and who are
acting on ClientEarth’s behalf.
We may use the following payment processors to process your donations:
Stripe – You can read their privacy policy here.
Paypal – You can read their privacy policy here
Apple Pay – You can read their privacy policy here
Rapidata – You can read their privacy policy here.
Online Express – You can read their privacy policy here.
CAFDonate – You can read their privacy policy here.
When a payment is processed by our service provider acting on
ClientEarth’s behalf, payment information is collected by the specialist
third party service provider over a secure link and protected by industry
standard software. ClientEarth itself does not collect any payment
information (such as payment card details) and such payment information
submitted by you when making a donation is not made available to
ClientEarth. Our specialist third party payment service providers will use
the information you provide to process your donation.
However, we may also process certain personal data in relation todonations that you make through various forms on our website, or using
websites such as Rapidata to setup a regular gift.
This will include:• Full name
• Address• Email address• Telephone number
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We process this data on the basis of your consent in providing you
updates on our work and may occasionally ask you if you would like todonate further to us.

How long we keep it
Communications
We will keep your personal data received when you sign up to our updates
for the duration of your relationship with us or as long as you are incontact with us, and up to two years after. We will consider you to be incontact with us when you open our emails or take further actions throughour web resources.

Fundraising
We will keep your personal data for the duration of your relationship withus or as long as you are in contact with us, and up to two years after.
Financial information may be help for up to six years for legal purposes.

Online Donations
We will hold any data that we receive when you make an online donation,as outlined above, for two years, to contact you in relation to yourdonation, with your consent.

Recruitment/HRWe will keep data you send us in relation to vacancies for the duration ofyour application and up to one year after in order to offer you newopportunities, unless you opt out of this, or extend this period with yourconsent. We may also hold it for longer if your application is successful.

Where we transfer and store it
In addition to on our systems, the information that you provide to us may
be stored in secure servers which are operated by trusted providers. We
may also transfer your personal data – that may include name, address,
email address, mobile phone number, date of birth – to our partners in
the charity sector, all of which are based in the European Economic Area
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(EEA), for the purposes of communicating with you.
We oblige all of our partners to sign contracts with us that clearly set out
their commitment to respecting your Individual Rights, protecting yourpersonal data – including not using it for any purpose other than for theagreed purposes – and their commitments to assisting us to help youexercise your Individual Rights.
Our trusted cloud providers, which we may use to store your personaldata, include Mailchimp and Blackbaud. Mailchimp and Blackbaud use
servers based in the United States of America. Mailchimp and Blackbaud
have certified under the EU-U.S. Privacy Shield certification, which allows
us to legally transfer your personal data to them.
You can view Mailchimp’s Privacy Policy here and Blackbaud’s Privacy
Policy here.

Our use of Cookies
At ClientEarth, we use cookies to allow us to personalise your visits to thissite, keep track of your preferences and learn about the way you use thesite.
A cookie is a small text file that is downloaded onto your computer when
you visit our website and allows us to recognise you as a user. Typically,
these contain two pieces of information: a site name and unique user ID.
All information these cookies collect is aggregated and anonymous.
Cookies are essential to the effective operation of our website. Cookies
make the interaction between you and the website faster and easier.
Cookies may also be set by the website you are visiting (first party cookies)or they may be set by other websites who run content on the page you areviewing (third party cookies).
ClientEarth uses cookies:•••that are strictly necessary to enable you to move around ourwebsites or to provide certain basic features;to enhance the functionality of the website by storing yourpreferences;to help improve the performance of our website on your device.

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We require you to accept or decline certain cookies by accepting or
declining our Cookie Consent Notice when first accessing our website. By
accepting and using our websites you consent to our use of cookies as
updated from time to time and the cookies we use will be stored on yourdevice (unless this functionality is rejected or disabled by your browser).
You may access our Cookie Consent Notice to decline cookies at any time
subsequently.
Additionally, you may delete and block all cookies from any website, withinyour web browser settings if necessary. Please be aware that restricting ordeleting cookies will impact on the functionality of the site.Non-Essential
Cookies:
A list of the non-essential cookies we use on the website are detailed
below. These cookies collect information about how you use our website.
This may also include your use of social media, e.g. Facebook etc.
ClientEarth uses non-essential cookies to:– understand how you interact with our website– provide customised content and advertising– show you relevant content elsewhere on the internet e.g. Facebook. This
may also include ways you can support us.
Google Analytics: analytics.js (__ga, _gat), used by Google to generate web
analytics and for tracking how you use the website, compiling reports on
website activity for website operators and providing other services relating
to website activity and internet usage. The information generated by thecookie will be forwarded to Google servers in the U.S. for statisticalanalysis purposes only.
Google Adwords: Using Google Adwords code we are able to see which
pages helped to lead to contact form submissions. This allows us to makebetter use of our paid search budget.
Youtube/Vimeo: We embed videos from our official YouTube and Vimeo
channel using a privacy-enhanced mode. This mode may set cookies on
your computer once you click on the YouTube video player, but YouTube
will not store personally – identifiable cookie information for playbacks ofembedded videos using the privacy-enhanced mode.

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Hotjar: We use Hotjar in order to better understand our users’ needs andto optimize this service and experience. Hotjar is a technology service thathelps us better understand our users experience (e.g. how much timethey spend on which pages, which links they choose to click, what users doand don’t like, etc.) and this enables us to build and maintain our service
with user feedback. Hotjar uses cookies and other technologies to collectdata on our users’ behavior and their devices (in particular device’s IP
address (captured and stored only in anonymized form), device screen
size, device type (unique device identifiers), browser information,
geographic location (country only), preferred language used to display ourwebsite). Hotjar stores this information in a pseudonymized user profile.
Neither Hotjar nor we will ever use this information to identify individual
users or to match it with further data on an individual user. For further
details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data
about your usage of our site and Hotjar’s use of tracking cookies on otherwebsites by following this opt-out link.
Facebook: Facebook uses cookies and other technologies to collectinformation on how you interact with our site. We are able to use thisinformation to show ads and make recommendations to you if we believe
you may be interested in our work or supporting our work. For more
information, please see Facebook’s cookies policy by clicking here.

Pixel tags
A pixel tag is an invisible tag placed on certain pages of a website, whichenables cookies to be downloaded to your browser. Pixel tags registerwhen a particular computer and/or mobile device visits a particular page,
allowing a particular user to be identified across various sites, and fortargeted adverts to be served to that user across the various websites
he/she visits.

Controlling pixel tags
Pixel tags are not stored on your computer or mobile device. If you disable
cookies, the pixel tag will only detect an anonymous website visit.

Facebook pixel code

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Facebook pixel code is tracking pixel which matches users anonymouslywith their Facebook ID, enabling re-marketing, analysis and reporting ofour advertising campaigns. For details on these cookies, please view theFacebook Cookie Policy provided at:https://www.facebook.com/policies/cookies/

Other Third Party Cookies
We have also included a number of features, which allow our users toshare some of content via Facebook. This does not set a cookie by itself,
but if one is present it will read it. Another service we use is provided
through MailChimp, which helps us to design email newsletters, sharethem on social networks and integrate with our other services. ClientEarthdoesn’t have direct access to those cookies and the use of those thirdparty cookies is governed solely by the respective service provider’sPrivacy statement.

Storage Time
The cookies are stored for a period of two years unless you clear theircache and the cookies themselves.

Your Individual Rights
You have several individual rights in relation to your personal data that wecollect, which we are committed to respecting. In particular, you have theright to:• Request a copy of your personal information• Request any inaccuracies in your personal information be corrected• You may also ask to object or restrict the processing of your personal
data and have your personal information erased, where appropriate.
Additionally, where we collect your personal details for sending you
newsletters, campaigns or updates related to our work, or requests for
donations, you have the right at any time to notify us that you no longer
want to receive this information.
If you wish to raise a complaint on how we have handled your personaldata, you can contact our office at info@clientearth.org and we will
investigate the matter.
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Opting Out of Cookies
You can manage the cookies stored on your device as well as stop cookies
from being installed on your browser. For more information on how tomanage cookies usage on your device, please let us refer you toinformation found on these topics on allaboutcookies.org, more
specifically by clicking on the links below:••

Managing the Cookies Stored on Your Device
Stop Cookies from Being Installed on your Browser.

Please note that if you prefer to block some or all of the cookies
ClientEarth uses, you might lose some of our website’s functionality.
You can choose to accept or opt out of cookies via our Cookie ConsentNotice.

Data Security
ClientEarth uses reasonable administrative, technical, personnel andphysical measures to safeguard personal information in its possession
against loss, theft and unauthorised use or modification. While we strive
to protect your personal information, you will understand that we cannot
guarantee the security of any information transmitted to us over theinternet. Therefore, please do not submit personal information to us
online unless you accept the security risks of doing so.

Modifications and changes to this Privacy NoticeThis Privacy Notice was last updated on 16 October 2019. Any changes
made to this Privacy Notice will be updated on our website and you will be
notified by email if necessary and appropriate.

Change log
12 November 2019:•

Added information on use of Facebook pixel

Nov 2019

••Updated subscriber reconsent conditions
Added information about payment processors (Stripe, Rapidata)

Nov 2019