CYBER SECURITY

Be cyber secure: mobile devices
Shopping, banking, donating to your favorite charity — you can now do almost everything withthe click of a button. While enjoying these conveniences, make sure you are not sharing sensitive
information on apps or on online accounts, which could make your mobile devices a prime target
for cyber criminals, and ensure you are utilizing simple best practices to minimize your risk.

With your passwords and access, cyber criminals can:•Transfer funds out of your accounts or chargepurchases to them.

•Create a fake identity with some of your information
and use it to open a new credit card or apply for a loan.

•Phish using your email address or social media
accounts to reach your contacts and convince them toshare confidential information.

•Steal your identity and claim your tax refund or
government benefits.

If you suspect you have been targeted:

Be proactive:•••

Act immediately if you receive a changed password
notification, an attempted log in alert from providers or
if your account access changes on apps that you did notinitiate.
Lock your mobile device with a strong password or
use biometric protection. Use a unique and different
password across all of your apps and accounts.
Install or activate anti-theft software or apps that canlock down your phone remotely, and apps that will help
you locate your device.

•Only download apps from official app stores, andregularly update both your apps and your operating
system to protect your devices.

•Only access mobile or online banking through asecured Wi-Fi connection.

•Minimize the amount of personal information you
store on your devices or share online.

•D on’t delay. Acting quickly after an event canminimize its impact.

•Report stolen devices to your service provider. If you
provide the unique device identification number, they
may be able to disable it.

•Change all passwords that may have been
compromised.

•Call the police and file reports with the relevant localauthorities.

•Document everything about the event. The more
information you have, the better armed you will be toassist an investigation by your company, your bankand law enforcement officials, and the better prepared
you will be against future events.

Visit www.bankofamerica.com/security to learn how to help protect yourself and those closest to you.

1CYBER SECURITY

Be cyber secure: mobile devices
IMPORTANT INFORMATION
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