---BANK OF AMERICA~~CYBER SECURITY

Be cyber secure: password protection
Your passwords are your first line of defense against cyber crime. If cyber criminals gain access.

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to your passwords, they can take over your accounts, steal your identity and use your contacts
to reach out to family and friends and steal their information too. Fortunately, there are simple
password best practices to help keep you and your data safe from cyber criminals.

With your passwords and access, cyber criminals can:•Transfer funds out of your accounts or chargepurchases to them.

•Create a fake identity with some of your information
and use it to open a new credit card or apply for a loan.

•Phish using your email address or social media
accounts to reach your contacts and convince them toshare confidential information.

•Steal your identity and claim your tax refund or
government benefits.

If you suspect you have been targeted:

Be proactive:•Use a password manager — a software programthat stores your passwords in a single secure location
accessible via a master password.

•Avoid writing down your passwords or storingthem on your computer.

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Don’tdelay. Act quickly if you think your passwords
have been stolen, if you receive a changed password
notification from providers, or if your account accesschanges on apps.

•Freeze financial accounts that may be affected andinform credit bureaus.

•Know and follow your local laws and guidelines forcyber incidents.

•Document everything about the event. The more
information you have, the better armed you will be toassist an investigation by your company, your bankand law enforcement officials, and the better prepared
you will be against future events.

Use multifactor authentication and enablebiometric logins when possible.

•Lock mobile devices with a strong password orbiometric protection and avoid all public, unsecured
Wi-Fi networks.

•Use a pin number for tax submissions andgovernment benefits.

Visit www.bankofamerica.com/security to learn how to help protect yourself and those closest to you.

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---BANK OF AMERICA~~CYBER SECURITY

Be cyber secure: password protection
IMPORTANT INFORMATION
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