Kansai Electric Power GroupCSR Report
2006Overview of Kansai Electric Power

Company name

The Kansai Electric Power Company, Incorporated

Power generation facility capacity(total 35.761M kW)[2005 fiscal year-end amounts for Kansai Electric Power only]

Headquarters

3-6-16 Nakanoshima, Kita-ku, Osaka 530-8270
TEL: 06-6441-8821
http://www.kepco.co.jp/english

Hydropower
23%
8.186M kW

Date of establishment

May 1, 1951

Paid-in capital

489.32 billion yen (as of March 31, 2006)

President and Director

Shosuke Mori

Main businessElectric power industry

Supply area

Entire Osaka, Kyoto, Nara, Shiga andWakayama prefectures; greater part of Hyogo prefecture,
portions of Mie, Gifu and Fukui prefectures

Nuclear27%
9.768M kW

Gross system input(total 160.209B kWh)

[Includes electric power from other companies and other sources in the 2005 fiscal year]

Number of group companies 62 consolidated subsidiaries(as of March 31, 2006)

1 affiliate accounted for by equity method

Number of employees

30,674 (consolidated), 20,408 (single)

Electricity sales

147,108 million kWh

Operating revenues

2,579,059 million (consolidated), 2,403,587 million (single)

Current profit

247,552 million (consolidated), 219,283 million (single)

Net income

161,049 million (consolidated), 143,548 million (single)

Total assets

6,856,489 million (consolidated), 6,268,884 million (single)(as of March 31, 2006)(fiscal 2005)(fiscal 2005)(fiscal 2005)(fiscal 2005)(as of March 31, 2006)

From othercompanies andother sources27%
44.012B kWh
Hydropower
9%14.089B kWh

Nuclear40%
64.544B kWh

Thermal23%
37.564B kWh* Due to rounding the total does not equal 100%.

Otozawa

System map

Kurobegawa No. 4(as of March 31, 2006)

JohanaLegendShimokotori
MiboroHydropower plant
Thermal power plant
Nuclear power plant
Substation
Switching station
Converter station
500 kV transmission line
187-275 kV transmission line
Tie point with other power companies
Kansai Electric PowerÕs supply area

MihamaReinanTakahama

MaizuruOhi
Seki
Shin-Ayabe

OkawachiMaruyama

Okutataragi
Okutataragi

Keihoku
Nose

YamazakiNishi Kyoto
Kisenyama
Inagawa Kita Yodogawa
Minami
Kyoto
Seiban Hokusetsu
Osaka
Himeji No. 1

Ako

Aioi

Higashiomi

Shin-ikoma

Himeji No. 2
Nanko
Sakaiko

Shiki

Higashi Yamato

Tanagawa No. 2
SeidanKinokawa

KainanKihoku
nt
Gobo
urre
ct c
e
ir
d linekV
50 sion Gobo
±2 nsmis
tra01

Thermal50%
17.807M kW

Okuyoshino

Editorial policies○ This report about the Kansai Electric Power Group's

efforts related to the economy, society and theenvironment is for our customers and all our otherstakeholders that support our businesses.
○ In this report, we have endeavored to show clearly
the PDCA cycle that we use in making policies andplans for Kansai Electric Power Group efforts related
to CSR. The PDCA cycle includes plan (P), do (D),and check (C), followed by Act (A), the stage in which
we review our efforts in order to improve them in thenext fiscal year.
○ In addition, we have created a topics page in eachchapter to spotlight important efforts from among
Kansai Electric Power Group activities.
○ Furthermore, we have included the voices of ouremployees and stakeholders throughout in order toconvey the essence of our efforts vividly.
○ In each chapter, to allow our readers to examine thedegree that we realized the new goals that we set in
response to evaluations of our efforts in the previous
fiscal year, we have included commentary provided
by the same experts that we conversed with in ourprevious CSR report as well as opinions from others.
○ In preparing this report, we referred to the Global
Reporting Initiative (GRI) Sustainability Reporting
Guidelines (2002 edition) and the Ministry of theEnvironmentÕs Environmental Report Guidelines(fiscal 2003 edition).
○ On page 75, we have published Hitotsubashi
University Graduate School of Commerce andManagement Professor Kanji TanimotoÕs opinions
about this report.
○ We have received inspections from a third party
organization in order to provide assurance of theobjective reliability of the environmental information
provided in this report. As a result of receiving these
inspections and fulfilling the Environmental Report
Inspection Registration Mark Allowance Standards of
The Japanese Association of
Assurance Organizations forEnvironmental Information(http://www.j-aoei.org/), weare allowed to use the markto the right.

Scope of report¥ Period covered: April 1, 2005 to March 31, 2006.
However, important items from between the end of
this period and the publication of this report have also
been included.
¥ Companies covered: The Kansai Electric Power Co., Inc.
and Kansai Electric Power Group companies¥ Areas covered: economic, social, environmental

Report publication period

Published November 2006.
2005 edition published January 2006. 2007 editionscheduled to be published in the summer of 2007.

Reference

In addition to this report, please see our web site fordetailed information about Kansai Electric Power Groupefforts for corporate social responsibility and theenvironment.
http://www.kepco.co.jp/corporate/csr/index.html¥ When a related web site exists for a topic covered inthis report, we have indicated the URL with this mark:Please check these sites for additional information.

Kansai Electric Power GroupCSR Report 2006
Overview of Kansai Electric Power………01
Editorial policies, Contents………02
Message from our President………03
Management policies………05
Corporate governance………06
CSR policies………07
Efforts to promote CSR………08
2005 fiscal year overview………09

I Providing Safe and Stable Products and Services

Topics Maintaining safety is our company's missionÑStatus of our implementation of measures to prevent the occurrence ofanother accident like the disaster at Mihama Power Station Unit 3Ñ………11
With a sense of duty-our mission and responsibility to provide a safe and 
stable supply of electric power………17
Our Hap-e Point Club offers enjoyable lifestyle benefits for customers………19
Working to provide the best service………20
Creating value for customers as a unified group………21
Evaluations of our efforts and reflection of the results in the next fiscal year………24

II Pioneering Efforts to Protect the Environment

Topics

① Sakaiko Power Station facility renewal plan
② Plan for the largest scale biomass cofiring implementation in Japan at
Maizuru Power Station, Etc.………25
Environmental policy………27
Status overview of our environmental load………28
Eco Action (targets and results)………29
Environmental management………31
Environmental accounting………33
New ERA Strategy for confronting global environmental issues………35
Efficiency-achieving more efficient energy use throughout society………36

Reduction-decreasing greenhouse gas emissions through the supply ofelectric power ………37
Activities abroad-efforts to prevent global warming overseas………38
Responding to community environmental issues………39
Promotion of business activities suitable for a recycling-oriented society………41
Efforts to reduce radioactive waste………43
Communication about the environment………45
Group company eco-businesses………47
Independent review………49
Evaluations of our efforts and reflection of the results in the next fiscal year………50

III Actively Contributing to Regional Society

Topics① Protecting historical assets by inspecting electrical equipment at
cultural heritage sites………51② Efforts to attract businesses for the vitalization of the Kansai region………52
Contributions to society as a corporate citizen………53
Efforts at each business place………54
Evaluations of our efforts and reflection of the results in the next fiscal year………56

IV Respect for Human Rights and Creation of Good Workplace Environments

TopicsOpening unlimited possibilities at Kanden L-Heart Co., Inc.………57
Respect for human rights………58
Efforts related to safety and health………59
Equal opportunity employment and creation of comfortable workplaces………60
Evaluations of our efforts and reflection of the results in the next fiscal year………62

V Transparent, Open Business Activities

Topics

① Conveying the importance of energy to the children who will be
responsible for our society in the future-school visit………63② Thinking about energy together with the people of the regions both ofelectricity producing and consuming………64
Diverse opportunities for communication………65
Evaluations of our efforts and reflection of the results in the next fiscal year………67
Results of the CSR Report 2005 questionnaire………68

VI Thorough Compliance

Topics① Promotion of information security to prevent the repetition of
past errors………69② Thinking about compliance together: Frontline Workplace Compliance
Promotion Staff Training………70

Promotion of autonomous efforts in each workplace and implementation of
training………71
Expansion of efforts to promote compliance………72
Promotion of information security and personal data protection………73
Evaluations of our efforts and reflection of the results in the next fiscal year………74
Third party commentary………75
Reference data Operation data………77
Environmental data………78
Data by thermal power station………81
Guidelines reference table………83
Questionnaire………85
Organization………86

02

Message from our◆ Our spirit from the beginningÑContinue to serve customers and communitiesÑ

◆ Unending effort to earn trustÑOur goalÑ

Since our establishment, the mission of Kansai Electric
Power

has

been

communitiesÒContinue

throughthetoprovision

serve
of

customers

electricity.Ó

and

We

have

implement

responsible

for

it

as

causingagroup,

severalhowever,seriouswe

were

incidents,

mostnotably the accident at the Mihama Power Station. These

problems and other issues such as living in harmony with theincidents

regions where we operate.

particularly

as

our

we

activities

are

of

based,

thespiritconcernwefor

operate.

society,Weareeffective

economic

this

and

where

the

where

expand,troublethe consciousness of every member of our staff and to realize

and

now

great

communities

reflecting deeply on our failure to make CSR ideas permeate

region,fieldstheislifestyles

businesscreatedbeing sustained by our entire group. We continue to support

Kansaipeoplethrough

our

of

the

energyefforts

conducting

toprevent

structural

these

reviews

accidents.

and

We

investigating

are

now

corporatebusinesses, especially the provision of electric power, and inculture and employee awareness in order to fulfill our social

variousresponsibilities

otherfieldsincludingdata

communications

andlifestyle amenities.

withcertainty

andregain

the

trust

of

our

stakeholders.

◆ Our promise to society

Message from our President

tosought to fulfill this mission while considering environmental

Even

On the structural level, we are reexamining the businessÑThe Kansai Electric Power Group CSR Action CharterÑ

activities of all our divisions, starting with our Nuclear PowerIn recent years, as the continuous development of society

necessary from the fundamentals. We are also optimizing theDivision,andrebuildingandreforming

structuresashas become an important issue, questions are again being

distributionofasked about the stances and true values of enterprises. To

resources.

Furthermore,whatsocialemployee awareness and corporate culture, members of our

responsibilities and contributing to the development of society

management are actively visiting every frontline workplace tothrough their business efforts?

exchange

extent

At

the

are

businesses

KansaiElectric

fulfilling

Power

their

Group,

corporate

we

have

been

finances,

opinions

awareness-raising

personnelaswithefforts,

part

and

of

our

employees
focusing

other

economicreevaluation

andespeciallyof

implementontraining

considering changes in society too, and in March 2004, we

CSR promotion leaders. The goal of these efforts is to makeestablishedCSR Action

every employee aware of the idea that we Òprotect what we

Charter. In order to realize its goals and fulfill the spirit that wemust protect and fulfill the responsibilities that we must fulfill.Ó

have had since our establishment, we have reorganized ourWeefforts

guided by this idea that is a foundation of CSR.

the

Kansaiaccordingmeasures,

we

to

have

six

Electric

actionreaffirmed

Power

Group

principles.
theThroughcommonthese

fundamental

approach of the whole group, which is to Òreliably execute all
our business efforts and steadily fulfill our responsibilities asbusinesses to our customers, the local communities where we
operate, our business partners, our clients, our shareholders,
our employees and our numerous other stakeholders.Ó We
have shown society once again our commitment to fulfilling
our corporate social responsibilities proactively.

03

Just as we had created our CSR Action Charter and wereseeking

want

them

to

naturally

carry

out

their

daily

activities

Through steady efforts such as these, we seek to realize
our goal of being a Òcustomer satisfaction No. 1 enterprise.Ó

President◆ Our communication goal for thisCSR ReportÑWe want to keep moving forward together with youÑDuring the preparation of this CSR Report, we sought tocommunicate the reality of the various efforts of the Kansai
Electric Power Group in detail by explaining the ideas behind
our actions as well as how we conducted them.
In order to fulfill our corporate social responsibilities, weWeappreciate

yourreading

thisreport

and

would

be

grateful to receive your unrestrained feedback about problems
you perceive in our efforts, future issues, your expectations
and other suggestions. At the Kansai Electric Power Group, wewant to keep moving forward together with you into the future.

have taken various opportunities to listen to valuable opinionsfrom people outside our company. I believe that it is importantto reflect these opinions that we have received in our businessactivities.

Message from our President

President and Director04Management policies
No matter how much the business environment has changed, our customer-oriented spirit has been thesame since our establishment. We will share this spirit with the entire group again and implement
measures steadily one step at a time in order to realize this ideal.

Overview of Management Vision, CSR Action Charter, and CSR Action Standards

Enterpriselevel

Kansai Electric Power

Kansai Electric PowerGroup Management Vision

Group CSR Action Charter(Established March 2004)(Established March 2004)

Sets the Kansai Electric PowerSets the actions that are the pillars

Group Management Philosophy andof CSR promotion by the Kansai

corporate goal

Electric Power Group

Corporate goalWith energy as our core field, we
CSR Action Principles

will seek to be a Òcustomer
satisfaction No. 1 enterpriseÓ ina range of businesses thatprovide lifestyle foundations.

Kansai Electric Power GroupManagement policies

Individual action guidelines

Individual

CSR Action Standards(Established May 2005)

I will do my best to please

level

Following our CSR Action

our customers.

Principles, sets concrete Action
Standards at the individual level

Kansai Electric Power Group Management Vision
Our ideal formÑKansai Electric Power Group management visionÑ
We created the Kansai Electric Power Group Management
Vision and reconfirmed our dedication as a group to putting
customers first, a commitment that has not changed since ourKansai Electric Power Group Management Vision
A Òcustomer satisfaction No. 1 enterpriseÓ with energy as
its core field in a range of businesses that provide
foundations for lifestyles

establishment.
In order to realize our goal of being a Òcustomer satisfaction
No. 1 enterpriseÓ, we believe that providing the best service
andfulfillingour

corporatesocialresponsibilities

areProvide the best service

Fulfill our corporatesocial responsibilities

indispensable. Our individual employees provide the power toachieve these goals, and their realization will assure our

Individual employee efforts contributeto pleasing our customers

expected profits and growth as a group.
As we continue to improve our businesses, we intend to

Achieve growth as a groupsupport the lifestyles of our customers by providing our
products and services, particularly those in the energy field.

Kansai Electric Power Group Management Vision
http://www.kepco.co.jp/corporate/vision/index.html

05Corporate governanceIn order to maintain business operation transparency and health and realize continuous growth ofbusiness value, at the Kansai Electric Power Group, we are endeavoring to realize thorough corporate
governance as one of our most important management activities.

Overview of corporate governance

General Meeting of Shareholders
Appointment

Appointment

Board of Directors (board members)
Discussions and reports

Auditors(Board of Auditors)

Auditing

Decision-making and supervision for important items related to management

Auditing functions

Approvals

President (Executive meetings)

Reports

Execution of work based on policies set by the directors (discussions related to the execution of important work duties)
Responses

Appointment

Auditing Office

Inquiries
Reports

Investigations

Committee organization
Accounting

Adjustment of plans, inspections, deliberations

auditing
Approvals

Various committees

Risk Management

Internal Auditing(CSR Promotion Council etc.)

Committee

Committee

Accounting auditing

reports

Approval ofinternal auditing

Etc.
Reports

plans etc.

Investigation of measures

Auditing reports

Instructions

Each business execution division(business divisions and subsidiary companies)

Accounting auditors

Auditing

Internal auditing

Strategic handling of management issues

Office ofInternal auditing

Internal Audit

Reports

Management of risks that arise from business activities

Our Board of Directors has a regular meeting once per month

The basis of our management of risks that arise from businessand special meetings as necessary to deliberate and makeactivities is the autonomous efforts of each work execution division

decisions about important management issues. The Board ofbased on our Kansai Electric Power Group Risk Management

Directors also receives reports regularly about the directors,

Regulations.

including the status of execution of their work, and supervises theirorganization, we have created risk management points equipped as

activity.

necessary with specialties according to the risks. We are also working

For

serious

risks

and

those

that

cut

acrosstheFurthermore, executive meetings, which are comprised of ourto strengthen risk management by providing advice and guidance to

executive directors, are held once per week as a rule in order toeach work execution division. Furthermore, we have established arealizetheRisk Management Committee for overall management of risk and are

execution of important work duties and execute efficient andendeavoring to manage risks at appropriate level in the business

effective company operation.

efforts of the Kansai Electric Power Group.

swift

and

appropriate

decision-making

regarding

Assuring transparency and soundness

Thorough internal auditing functions

Kansai Electric Power employs an auditor system. Auditors

In addition to sharing the various management problems related toattend Board of Directors meetings, executive meetings and otherquality and safety and deliberating them widely throughout the group,

important meetings where they express their opinions and listen to

we have established an Internal Auditing Committee in order to assure

explanations from directors about important management issues.

the appropriateness of internal auditing with impartial and expert

They also investigate that status of work duties and assets at ourperspectives

main business places, and otherwise audit the execution of work

information. Furthermore, as a full-time organization for internal

duties by directors for legality and propriety.

auditing, we have created an Office of Internal Audit with 41 staff

group-wide

and

to

take

in

external

opinions

andFurthermore, among other efforts we have made to achieve

members who conduct regular auditing of risk management systems

thorough auditing functions, we have established an Auditing

and risk management status. They also discuss and report internal

Office to support the work of the auditors and the Board of Auditors.

auditing plans and results at our executive meetings.

This full-time organization with 13 staff members is responsible for

Moreover, based on the auditing results at every workplace, we are

daily auditing work, the operation of the Board of Auditors andconducting reform efforts as needed and otherwise striving to assure

related tasks. The Auditing Office is under direct control of thesuitable conduct of work duties.

auditors and is not involved in any activity related to the executionof Kansai Electric Power Group work.
Moreover, as external company officers, we have appointed
three directors and four auditors who come from outside our

Corporate governanceDiscussions

Our auditors, internal auditing division (Office of Internal Audit) andaccounting auditors maintain close mutual cooperation through efforts
that include suitable coordination of the execution of their audits andexchange of opinions about auditing results.

company. Since the total number of auditors is seven, more thanhalf are from outside. No special interests exist between these

Incorporation of an Executive Officer System

external officers and Kansai Electric Power (as of June 29, 2006).
Seekingtofurtherenhance

the

level

of

our

corporate

governance, we reduced the number of corporate directors andimplemented an Executive Officer System at the 2006 regular
GeneralMeetingof

Shareholders.

Through

this,

we

have

revitalized the Board of Directors, accelerating decision-making
and strengthening supervision functions, as well as increasing the
speed and efficiency of work execution.

06

CSR policies
Our business activities are supported by the trust of our numerous stakeholders. By reliably fulfilling ourdutiesandsincerely

responding

to

their

expectations,

we

are

endeavoring

tocontribute

to

the

continuous development of society as one of its members.

Our guide to fulfilling our corporate social responsibilities: the Kansai Electric Power Group CSR Action Charter
The business activities of the Kansai Electric Power Group aresupportedbyourcustomers,

shareholders,investors,■ Kansai Electric Power Group CSR Action Charterbusiness

CSR Action Principles

partners and employees, as well as the residents of the region and
many

other

Electric

peoplePowerthroughout

Group

has

society.

received

This

from

trust

our

that

the

Kansaistakeholders

is

the

Providing Safe and Stable Products and Services
foundation

forfulfillingourbusinessmissionandachieving

continuous growth.
In addition to steadily fulfilling our duties as a member of society,includingassurance

contribute

to

the

of

compliance

continuousandtransparency,

developmentofsociety

we

want

and

to

that

membersofsociety

have

about

the

Actively Contributing to Regional Societysolidify

the trust our stakeholders have in us by sincerely responding to the
expectations

Pioneering Efforts to Protect the Environment

Respect for Human Rights and Creation ofbusiness

Good Workplace Environments

activities of the Kansai Electric Power Group.

Transparent, Open Business Activities

Based on this desire, we established the Kansai Electric PowerGroup CSR Action Charter in March 2004, and vowed to conduct
all

of

our

business

effortsandfulfillour

corporate

Thorough Compliancesocialresponsibilities based on its six action principles.

Kansai Electric Power Group CSR Action Charterh t t p : / / w w w. k e p c o . c o . j p / c o r p o r a t e / c s r / c h a r t e r. h t m l

CSR policies

Enabling individual employees to please our customers-The Kansai Electric Power Group CSR Action Standards
The

power

individual

behindemployees.

ourWebusiness

respect

efforts

that

each

is

provided

of

our

by

our

employees

isStrong frontline

irreplaceable, and we are endeavoring to take their ideas seriously

Happy staff
andmaximizecreating

theirstrengths

by

based

on

structuresÒinteresting

work,Ó

Òstrongbuilding
thefrontlinea

corporate

themesofworkplacesÓ

cultureÒhappyandCorporateandculture and structures

staff,Ó

that help employees do theirÒharmonious

workplaces.Ó

best forFurthermore, we set specific standards at the individual level intheKansai

2005

to

their

own

workplaces

Electric

help

Power

individual

Group

CSR

employees,

responsibilities

reliablyasandActionStandards

members
be

able

to

of

in

May

society,fulfill

respondto

Interesting work

customers

Harmonious
workplacesthe

expectations of society. As a result, individual employees are also
carrying

out

their

work

dutiesinaccordance

with

our

CSR Action

Standards now.

Kansai Electric Power Group CSR Action Standards

h t t p : / / w w w. k e p c o . c o . j p / c o r p o r a t e / c s r / s t a n d a r d s . h t m l

Stakeholders
We interact with diverse stakeholders in our business activities.
We

believethatearning

the

trust

of

these

stakeholdersis■ Main stakeholders

very
Customers

important for our business efforts.
In addition to communicating our efforts and current conditions
as

they

are

to

our

promotingtwo-way

sincerelytovariousstakeholders,

communication

opinions,

andimpressions

we

are

striving

andproactively
to

other

Local communities

Employees

respondfeedback.

Furthermore, we use these thoughts and ideas when we consider
questions such as Òwhat do we need to do to earn even more trust
from

our

stakeholders?Ó

and

Òwhat

can

we

do

to

contribute

Kansai Electric
Mass media

Power Group

Shareholders
and investors

tosociety more?Ó
Nonprofit andWe will continue to value our relationships with our stakeholders

nongovernmental

Government agencies

organizations

highly.
Business
partner companies

07

Clients

Efforts to promote CSR
In order to fulfill our corporate social responsibilities as a group as a whole, we are undertaking CSR
promotion efforts lead by our CSR Promotion Council.

CSR promotion organization centered on our CSR Promotion Council
At

the

Kansai

Promotion

Electric

CouncilPower

on AprilGroup,

2004

with

we

our

established

President

our

as

the

CSR

Kansai Electric Power

Chair.

This council is undertaking the planning of comprehensive policies
President

relatedtopromotingCSR

throughout

the

whole

group,

includingthe coordination and adjustment of specific policies, the promotion

CSR Promotion Councilof implementation and other measures.
Basedadditionontopoliciesmakingplannedefforts

by

for

the

CSR

CSR

Promotion

promotionatCouncil,every

KansaiElectric Power business place, we are promoting CSR throughout
ourentiregroup.

We

have

established

CSR

Oversight

Each headquarters

Branches anddivision

district officesinCompliance

Environmental

Committee

Board

Sales offices, electric power offices,
power generation facilities, etc.

Managers
In addition, other types of specialized issues are investigated by the following committees.

and

CSR

provideOversight

information

Desks

to

at

group

every

group

companies

andcompany,

andexchange

opinions

wewith them at Group Communication Meetings.

○
○
○
○

Information Security Committee
Promotion Committee for Education about Discrimination
Community Harmony Committee
Safety and Health Committee

In order to continue to promote CSR throughout the group as awhole, we are investigating comprehensive policies and promotion
measureswhile

consideringtheopinions

from

each

of

our

group

business sites.

Each Kansai Electric Power Group company

CSR promotion efforts

In

CSR

management

bears

responsibility
the

for

company's

CSR

approachtoplace.

Our
ourproactively

visit

frontline

where
Kansaiunderstanding

conveyElectric
to

In

the

exchange

about

the

○
○

directly

opinions

issuesandparticipation

inofefforts

atawareness-raising

discussions

andproactive

of

we

are

CSR

in

includingothertraining

contents
sessionsatthatdeepen

every

level

of

addition,

we

are

using

various

tools

in

our

effortstomake

CSR awareness permeate our corporate culture.

at a frontline workplaceandawareness-raisingprocess● Various tools for spreading CSR awareness

Power

CSR

the

integral part of our corporate culture.

President Mori (2nd from the left)

approach

conductInthe organization as part of our effort to make promotion of CSR an

workplacesthey

individual

Furthermore,toincludingindividuallyworkplaces.

communication are important.

eachmanagers,

leadersown

activities,

thebusiness

our

their

conveyingissuesPresident,

these

promotion,

Distribution of Conduct Cards
Inclusionof

CSR

Efforts to promote CSR● Messages from management*

explanations

in

our

in-house

newspaperand on our in-house portal site, etc.

problemawareness

of

these

frontline

workplaces. Through these efforts, we are striving to both promote
understanding
andidentifyofcompany

issuesandCSR

stances

problems

early

at

frontline

for

rapid

workplacesreflectioninbusiness operations.

that

to

promotedeepeningthemanagement

standards.

The

vision

back

and

has

a

CSR

actionplace

forindividuals to write their own action goals, so

promotion leaders
order

Conduct Cards: These small portable cards
are inscribed with the Kansai Electric PowerGroup● Efforts to raise awareness by training CSR
In*

employees can use it to check their actions

corporatesocialunderstandingof

responsibility,

employeesiswebelieve

importantand purposes in their daily work duties.

sothat they carry out their individual work duties with this awareness.
For

this

reason,weareundertaking

awareness-raisingefforts

atevery Kansai Electric Power workplace by appointing and training
CSR promotion leaders.
Duringthese

sessions,

we

transmit
throughuse

training

not

only

knowledge
lectures,case

encourage

the

we

also

studiestoConduct card

In-house newspaper:
Kansai Electric Power News

participants

to think for themselves anddiscusstheissuesinorder

to cultivate their awareness.
Then,

based

learned

in

on
the

what

they

training,
CSR leader training session

08

2005 fiscal year overview

Fundamental policies and main efforts

We set our fundamental policies for the 2005 fiscal year based on our management vision and CSR Action Charter

Kansai Electric Power Group Management Vision

Kansai Electric Power Group CSR Action Charter

Ⅲ. Actively Contributing to

Ⅰ. Providing Safe and

Ⅱ. Pioneering Efforts to

Stable Products and Services

Protect the Environment

At the Kansai Electric Power Group, asAsenergybusinesses

relationships

Kansai Electric Power Group, we are aware

communities and lifestyles, we are aware

aware that we support the foundation ofof the size of the impacts that our businessthat without the development of regionalcustomer

activities have on the global environment, so

society,

on a daily basis in the provision of ourwe

For this reason, we proactively contributeproducts and services safely and stably.

that result from them and achieve the highest

toworldwide protection standards. Furthermore,throughweeconomy and local communities.

seek

perfection

strivearetoreduceleadingenvironment,theefforts

environment

tocreateaatthe

At the Kansai Electric Power Group, as

in maintaining society's lifelines, we are

and

the

Regional Society
deepbusinesses that fulfill indispensable roles

lifestyles

with

with

loads

betterbusinesses

the

our

that

are

deeplydevelopment

development
efforts

toofinvolvedisimpossible.

regional

vitalizeinthesocietyregional

environment and actively contributing to the2005 fiscal year overview

creation of a sustainable society.

Fundamental policy for the 2005 fiscal year

Fundamental policy for the 2005 fiscal year

Fundamental policy for the 2005 fiscal year

In addition to implementing thorough measures
to prevent the recurrence of accidents andtroublesome incidents, we are making assurance ofsafety our top priority and striving to perfect theforms, maintenance and operation of our facilities.
In this way, we will provide a stable supply ofelectric power and prevent accidents and disasters,
reliably delivering services to satisfy our customers.

With the enactment of the Kyoto Protocol, we
will further expand our efforts for the environment,
particularly global warming prevention measures,and this will lead to increasing the value of ourbusinesses.

As we contribute to regional development andindustrial vitalization and coexist in harmony with
communities, we will support the participation of ouremployees in activities that contribute to society.

Main efforts (pages 11-24)

Topics● Maintaining safety is our company's
mission-Status of our implementation of measures toprevent the occurrence of another accident like

Main efforts (pages 25-50)

Main efforts (pages 51-56)

Topics

Topics● Sakaiko Power Station facility renewal plan
● Plan for the largest scale biomass cofiring● Protecting historical assets byimplementaion in Japan at Maizuru Power
Station, Etc.

the disaster at Mihama Power Station Unit 3-

inspecting electrical equipment at
cultural heritage sites● Efforts to attract businesses for thevitalization of the Kansai region● Our mission and responsibility to

Safe
and stablesupplyprovide a safe and stable supply ofelectric power¥ Measures to prevent the recurrenceof an accident like the disaster at
Mihama Power Station Unit 3¥ Optimization of power sourcecomposition¥ Realization of a high quality electric
power distribution system¥ Reform of fundamental work processes
and our quality management system¥ Responding at times of disaster andemergency● Providing the best service

Customer
service
improvement09¥ Hap-e Point Club¥ Electricity rate reduction¥ Listening to customers¥ Customer satisfaction surveys¥ Thorough telephone reception system● Creating value for customers as a
unified group¥ Efforts in the information technology
field¥ Efforts in energy-related fields¥ Efforts in lifestyle fields¥ Combining group services¥ Reflecting the voices of ourcustomers in our services● Thorough environmental management

Environmental
management

Responses toglobalenvironmental
problems

Responses
to localenvironmental
problems
Promotionof businessactivities
suitable fora recyclingoriented
society

Otherssystem¥ Environmental Board establishment¥ Eco Actions: group company concrete
action plans¥ ISO 14001 implementation¥ Implementation of the Kansai ElectricPower Group Environmental
Information Management System● Environmental accounting● Global warming prevention measures(New ERA Strategy)
Efficiency-achieving more efficientenergy use throughout society
Reduction-decreasing greenhouse gas
emissions through the supply ofelectric power
Activities abroad-efforts to prevent
global warming overseas● Measures to prevent air pollution,water pollution, noise, vibration, etc.
● Chemical substance measures● Harmony and exchange with communities● Promotion of reduction, reuse andrecycling● Promotion of green purchasing andenergy and resource conservation in
offices and other business places● Suitable processing and disposal ofradioactive wastes● Establishing an atomic fuel cycle● Communication about the environment● Group company eco-businesses● Support for people with disabilities

Harmony
withcommunities¥ Art exhibitions that accept public
submissions from disabled people
Kanden Collabo Art 21¥ Participation in public welfare events
Kanden Kagayaki Festival● Promotion of arts, culture and sports¥ Sponsoring classical concerts¥ Supporting student American footballin the Kansai region● Support for employee volunteer
activities¥ Volunteer time-off system¥ Matching gift program¥ Provision of information through inhouse publications● Efforts at each business place¥ Inspecting electrical equipment at
cultural heritage sites and otherimportant places¥ Illuminated messages on businessplace buildings¥ Employee volunteer activities¥ Visits to social welfare facilities¥ Environmental beautification efforts¥ United efforts with group companies

Regional
vitalization● Business attraction efforts¥ Attraction of a new factory to the siteof the former Amagasaki Number 3Power Station

and pursued these policies according to our six action principles to promote corporate social responsibility.

We seek to be a Òcustomer satisfaction No. 1 enterpriseÓ in theprovision of energy and other businesses that support their lifestyles.

Ⅵ. Thorough Compliance

Ⅳ. Respect for Human Rights and

Ⅴ. Transparent,

Creation of Good Workplace Environments

Open Business Activities

At
we

the

are

rightsKansai

aware

is

an

Electric

that

importantinternationalPower

respect
duty

consensus,
toassureworkplaces

free

from

and

are

every

are

safe

person

and

human

based

and

endeavoring

Group,

for

we

that

to

work

involved

in

our

in

are

promotingeven

greaterAsmembersofsociety,

expected

to

on

in

and

complywithareassure fairness in the business activities

including their own corporate regulations.

ourof the Kansai Electric Power Group and

These duties are the foundation of all ourtoactivities

for

group

business activities.

order

fulfilltoreflectsincerely

their

our

feedback

andresponsibility

toexplain our activities to society. We areGroup,

also

certainty.

conducting

ourbusiness

activities

with high transparency and openness.

at

and

the
we

upholdbusinesses

arediscrimination

easy

We

communication with members of society

lawsbusinessandKansaiare

otherElectric

fulfilling

Furthermore,weethicsrules,

Power

them

are

with

building,

maintaining and reforming structures that

Fundamental policy for the 2005 fiscal year

Fundamental policy for the 2005 fiscal year

Fundamental policy for the 2005 fiscal year

We will develop and establish a corporate
culture in which human rights are respected as we
also assure labor safety in order to create
workplace environments where people can work insafety and health.

We will provide timely and appropriate
information in order to promote understanding ofour business activities and fulfill our responsibilities
to explain our activities to society. Furthermore, wewill promote communication with members ofsociety.

Through active dialogue with frontline
workplaces and other efforts, we will work to makecompliance awareness, including the cultivation oflegal risk management awareness, an engrained
part of our business. We will also fully implement
compliance promotion efforts at our groupcompanies.

Main efforts (pages 57-62)

Main efforts (pages 63-68)

Main efforts (pages 69-74)

Topics

Topics

Topics● Opening unlimited possibilities at● Conveying the importance of energy to● Promotion of information security to

Kanden L-Heart Co., Inc.

the children who will be responsible forour society in the future-school visit● Execution of awareness-raising andRespect
for humanrights

Efforts
related tosafety andhealthEqual
opportunity
employment
andcomfortableworkplaces

training for all employees● Constitution Week and Human Rights
Week efforts¥ Human rights slogan collection¥ Holding of human rights lectures¥ Provision of information using ourportal site for our group companies● Training for company officers● Human rights information exchange
meetings with group companies● Safety and health activity policies andplans● Group-wide safety efforts● Safety and Health Committee meetings● Safety and health efforts¥ Accident prevention policies and education¥ Human factor measures¥ Vehicle driver certification system¥ Mental health care
¥ Support of voluntary health activities● Promotion of hiring in compliance with
the Equal Employment Opportunity Law● Promotion of employment of older
people and disabled people● Stance toward personnel vitalization
systems● Support for lifestyle choices¥ Diverse working time systems¥ Introduction of a ÒcafeteriaÓ plan
¥ Retirement options and job change
support systems¥ Support for childcare and nursing● Maintenance of stable labor andmanagement relations● Thinking about energy together withthe people of the regions both of

prevent the repetition of past errors

2005 fiscal year overview

contribute to assuring their realization.

● Thinking about compliance together:
Frontline Workplace Compliance
Promotion Staff Training

electricity producing and consuming● Transmission to the next generation

Promotingunderstanding
about energy

Providingtimely andappropriate
informationand promoting
communication¥ Implementation of educational school
visits¥ Support of energy education projects● Promotion of understanding about
nuclear power generation¥ Cooperation in exchange meetings
between people from electricity producing
regions and consuming regions¥ Efforts for the Kansai Nuclear Power
Information Internet site
¥ Implementation of nuclear powerstudy tours● Customers¥ Providing information with a public
relations magazine and an email magazine¥ Communication through an Internet
members club¥ Communication at every business place¥ Sharing customer opinions throughout
the company¥ Creation of public relations facilities● Shareholders and investors¥ Provision of information throughcompany explanatory meetings,
interaction with investors and IR tools● Media agencies¥ Swift transmission and accurate disclosureof information to news agencies● Stakeholders¥ Communication using various tools,
including the Kansai Electric Powerweb site and CSR Report● Autonomous efforts at every

Promotion ofautonomous
efforts in each
workplace andimplementationof training

workplace¥ Creation and implementation ofcompliance action plans¥ Frontline Workplace Compliance
Promotion Staff Training● Observance of the Anti-Monopoly Law¥ Continuous implementation of AntiMonopoly Law training sessions● Preparation of educational tools foruse in the workplace¥ Posting of compliance case studies
on our in-house intranet● Expansion of the extent of coverageof our compliance consultation desks● Efforts for impartial and fair materials

Expansionof efforts topromotecomplianceprocurement¥ Procurement of materials based on
our action standards¥ Implementation of supply chain
management efforts● Promotion of information security andpersonal data protection¥ Measures to prevent the repetition of
information leak accidents¥ Promotion of information security
management¥ Application of the Personal
Information Protection Law¥ Strengthening our group governancesystem10

Ⅰ

Providing Safe and Stable Products and Services

Maintaining safety is our company's missionÑStatus of our implementation of measures to prevent the occurrenceof another accident like the disaster at Mihama Power Station Unit 3Ñ

TopicsIn August 2004, Kansai Electric Power allowed an accident to occur at Unit 3 of our Mihama Power
Station. Since then, we have set 29 safety measures for implementation in keeping with our president's
declaration,ÒMaintaining

safetyismymission,ourcompany's

mission.Ó

We

have

been

workingonaccident recurrence prevention measures to restore society's confidence in our business, especially in
the

local

improvecommunities

where

measuresprevent

towe

operate.

the

From

occurrence

now
of

on,

we

accidents,

will

steadilymakingexecutesafetyourandcontinuously

highestpriorityinenterprise management.

Declaration of the President

Maintaining safety is my mission, our company's mission.

Five basic action policies
1. Put safety first
2. Invest more actively in safety
3. Continuously improve maintenance management to ensure safety andestablish closer cooperation with manufacturers and contractors
4. Strive to restore the trust of local communities
5. Objectively evaluate and widely disclose our safety initiatives

29 measures for the prevention of accidents
No.

Action plans

Items for execution

Five basic action policies 1. Put safety first

Ⅰ

Clarify the idea that safety is the highest priority of our management plans

1(1) Clarify the idea that safety is theProviding Safe and Stable Products and Services

2

highest priority of our3management plans and make this

4

1

4

2

idea permeate the business

Implement measures by management staff to make the idea that safety is the highest priority of our management plans permeate frontline workplaces
Communicate about setting operation plans for our Nuclear Power Division
Erect a stone monument with our Vow of Safety

P.12

Establish August 9 as our Vow of Safety Day
Set entry restrictions for operating plants and investigate work conditions before regular inspections

5(2) Enhance labor safety efforts

6

Incorporate a labor safety and hygiene management system at the Mihama Power Station and apply it evenly throughout the business
Develop first-aid methods and train emergency staff

7

Five basic action policies 2. Invest more actively in safety
8(1) Reinforce power station
maintenance and management9systems, etc.

10Strengthen power station support, augment maintenance management personnel, and conduct post-execution evaluation
Assign technical advisors to every power station
Assign information management officers to each power station
Enhance investments related to facility reliability and labor safety

11(2) Invest funds proactively

12

Reevaluate long-term construction work plans and continuously revise and follow up on them

P.13

Create new arrangements for proactive investment, including reforming budget systems

13(3) Set work processes founded on safety assurance

14

Arrange systems for establishing and altering work processes that are in keeping with the idea that safety is the highest priority
Educate about the importance of secondary pipe wall thickness management

15(4) Enhance education

16

Educate maintenance staff about management and other topics
Enhance education about laws and ordinances, quality guarantees, protection guidelines, etc.

17

Five basic action policies 3. Continuously improve maintenance management to ensure safety and establish closer cooperation with manufacturers and contractors
18

1

18

2

18

3

Improve inspection lists etc.
(1) Enhance secondary pipe wall
thickness management system

Participate actively in the setting of pipe wall thickness thinning management standards and reflect these in Kansai Electric Power management guidelines(2) Improve maintenance management

19

plans, and their execution and

20

Execute in-house independent management

evaluation continuously

Clarify maintenance management policies and thoroughly develop fundamental approaches
Set and implement fundamental plans related to the division of roles and procurement management and reflect these in our in-house standards

P.14

Execute and improve business process auditing continuously

21(3) Enhance auditing

22

Move Office of Quality and Safety Improvement Audit to Wakasa district
Enhance external auditing

23(4) Collaborate with manufacturers and contractors Create cooperative work systems with manufacturers and contractors and a cooperation system among electric power companies that use pressurized water reactors

24

Five basic action policies 4. Strive to restore the trust of local communities
25(1) Transfer Nuclear Power Division
to Fukui

26

Transfer Nuclear Power Division to Fukui
Review in-house systems related to Nuclear Power Division management27(2) Enhance communication

Enhance communication with local communities

28(3) Seek harmony with communities

Cooperate with plan to make Fukui Prefecture an energy research and development baseP.15,16

Five basic action policies 5. Objectively evaluate and widely disclose our safety initiatives
29

1

29

2

29

11

3

(1) Create systems to check andevaluate measures to prevent theoccurrence of accidents

Nuclear Power Plant Maintenance Reform Committee
Nuclear Power Plant Maintenance Reform Verification Committee
Publicize and make execution status of measures to prevent the occurrence of accidents well known

P.16

Topics-1
1. Put safety first

Vow to make safety our highest priority
Efforts

the accident, our Vow of Safety

To prevent the lessons learned from the accident and theDay. On this day, each of us atreconsideration of practices that resulted from being forgotten,

Kansai Electric Power reaffirms

every one of us will make safety the highest priority of our work.

our commitment to not allowingWeerectedasuch an accident to ever occur

stoneagain.

monument with our Vow of
Safety on the grounds ofMoreover, all employees set

the power station to prevent

their own, Òmy safety action

thedeclaration,Ó and always carry

accident

from

being

conduct cards as they pursue

forgotten.
Inaddition,

wetheir work with safety as thehavehighest priority.

made August 9, the date ofConduct card

Making the idea that safety is the highest priority permeate the consciousness of employees
Reflection on shortcomings

Evaluation and future issues

The idea that management makes safety our highest priority

Management conveyed that safety is our highest priority in

had not been directly conveyed to the frontline workplaces.

their own words, and our company employees in frontline
workplaces have also taken this idea to heart. From now on,

Efforts

management will listen to frontline workplaces to identify

Our managers, including

problems and reflect the thoughts of frontline employees when

the president, have been
directmaking improvements.

dialogues

with company employeesⅠin frontline workplaces. The
opinions and response of
employees

from

those

dialogues

have

been

publicized widely in-house.
First period: MayÐJuly 2005
¥ Number of times: 26¥ Number of opinions and requests: 256
2nd period: SeptemberÐNovember 2005
¥ Number of times: 21¥ Number of opinions and requests: 277
3rd period: FebruaryÐMarch 2006
¥ Number of times: 15¥ Thoughts from these dialogues are posted on our in-house web site

¥ Number of opinions and requests: 184
We will do this continuously from now on

Enhancement of labor safety efforts
Reflection on shortcomings

From

the

perspectiveof

Evaluation and future issues

labor

safety,oureffortstoWe believe that we have made progress in eliminating andinvestigate and eliminate dangers in our facilities and work

reducing facility and work dangers, but we are seeking topractices were insufficient.

improve safety awareness and reduce and eliminate dangers

Providing Safe and Stable Products and Services

holdingeven further.

Efforts

We are steadily undertaking full implementation of a labor
safety and hygiene management system to eliminate andreduce potential facility and work dangers.

Labor safety and hygiene

Declaration of safety and

Identification of

Setting of safety andhygiene policies by businessdanger factors

hygiene targets

management system

for implementation

With our labor safety and hygiene
management

system,P

Identification of items Creation of safety and

we

will

continuously improve our safety and

System review by businesshygiene standards using the PDCA

hygiene plan

Implementation and application ofsafety and hygiene planD

Daily inspections, improvements, etc.

C A

cycle.
Execution of system auditing

12

Ⅰ

Providing Safe and Stable Products and Services

2. Invest more actively in safety
Efforts for labor safety
Reflection on shortcomings

Improvement proposals for labor safety had not often been
adopted.
Efforts

We have placed high priority on construction work for labor
safety measures, and we are steadily adopting proposals fornecessary improvements. In addition, we adopted 460 of 662
proposals received from contractors and employees during ourlabor safety measure campaign (MayÐJune 2005).
Examples of facility improvements
Mihama Power Station

We installed accessstairs for the crane inside
the nuclear reactor vessel(before improvement,
ascent and descent had
been by a vertical ramp).

Providing Safe and Stable Products and Services

Ⅰ

We installed access stairs
on the outer casing of the
low-pressure turbine (before
improvement, a rope ladder
had been used during
regular inspections).
Ohi Power Station

We installed a platform
especially for support during
inspections of secondary
pipes in high places (before
improvement, work was
conducted by hanging overfrom a nearby platform).
Evaluation and future issue

In the future, we will continue to invest proactively in construction
work for labor safety measures (in the 2005 and 2006 fiscal years
we invested 6Ð10 times more than in the 2003 fiscal year).

Enhance education
Reflection on shortcomings

Our employee education had been focused on facility issues,
but education about laws and ordinances, technology standards
and other issues for increasing safety awareness was lacking.
We have enhanced our
education about theimportance of secondary
pipe wall thickness
management, achieving
thorough safety assurance,and strengthening quality
management abilities andhave provided other management training for the staff incharge of maintenance (including management). We have also
increased education for our maintenance staff about the details
Efforts

Voices of frontline section managers who participated in trainingsÒWith emphases on putting safety first and the observance of laws andordinances, it was a meaningful training.ÓÒAs a frontline section manager, I learned what I must do.ÓÒAs a section manager, I was able to reconfirm what the company expects.ÓÒI was able to confirm the role of the section manager again, and I becameaware of issues that I need to work on personally in the future.Ó

of laws and ordinances and technology standards, including
their interpretation and application methods.
By deepening the idea of safety assurance, the awareness of
employees regarding their work duties is changing. We willcontinuously improve the contents of our education based on
the feedback of the trainees and other factors.
Evaluation and future issues

Set work processes founded on safety assurance
Reflection on shortcomings

There were not enough opportunities before now forpreliminary discussions with manufacturers and contractors
regarding the work processes of regular power station
inspections from the perspective of facility safety and labor
safety.
Efforts

From the perspective of facility safety and work safety, weare planning and implementing work processes for operationplans and regular inspections in communication with
manufacturers and contractors, so that work is not advanced
based only on assumptions about the work processes.

13

Takahama Power Station

Evaluation and future issues

Examples of opinions given by contractors at meetings
for setting work processes for regular inspections

1st meeting (April 27, 2005)¥ It's a waste of time to say, ÒGive a new opinionÓ
¥ Whitewashing will not change a thing

10th meeting (November 2, 2005)¥ The number of detailed meetings for individual regularinspection plans has increased¥ I am happy to see improvements that suit the workplace
way of thinking

Through communication with manufacturers andcontractors, Kansai Electric Power will strive to establish work
processes that make safety the highest priority.

Topics-1
3. Continuously improve maintenance management to ensure safety andestablish closer cooperation with manufacturers and contractors

Enhance secondary pipe wall thickness management system
Reflection on shortcomings

The management list of secondary pipe inspection locations
had not been corrected despite omissions. In addition, theinspection periods did not allow enough time for repairs whenproblems were discovered. Moreover, the division of roles
among manufacturers and contractors was unclear.
Efforts

We confirmed that there were no omissions from secondary
pipe main inspection parts and reorganized the management
list. In addition, we are appropriately managing the places thatshould be inspected through periodic reviews and studying
information about pipe-wall thinning from other electric powercompanies. By conducting secondary pipe inspections atearlier times and allowing sufficient time for repair, we areassuring the maintenance of good pipe condition.
Moreover, Kansai Electric Power is taking the lead in theexecution of secondary pipe wall thickness management.
¥ We have increased the number of Kansai Electric Power staff
responsible for inspections at 3 power stations from 4 staff (notfull-time) before the accident to 31 staff (full-time) after theaccident.
¥ In order to prevent human errors, we are improving our computer
system for secondary pipe wall thickness management andtransferring control of it from contractors to Kansai Electric Power.
Evaluation and future issues

Facility
restructuring

Simultaneous development at other power
stati¥ Informati
ons andonwiabout
th otherforms of electric power
pipe wall thinning andmanagement list omissions

Reflection in pipe skeleton plan andinspection list
Reflection in inspection plan

Periodic review(every 3 years)

Before accident

Main inspection parts 2 years before(pipe wall locations that are end of expected
more likely to become thinbecause of their conditions) life span
25% over10 years
About
Inspection items(during one regular inspection) 400 places
Other parts

Present

5 years before
end of expected
life span*
Inspect alluninspected parts
during the next 2Ð3
regular inspections
About
1,400 places* 10 years before the end of the expected life span for plantsthat have been in operation for 30 or more years

A failure of a secondary pipe
wall was the direct cause of theaccident at the Mihama Power
Plant, so we are radically
improving the management of
secondary pipe wall thickness,but we will also continue to
strive to assure that all pipes
remain in good condition.

Augment power station maintenance management systems
Reflection on shortcomings

The allocation of personnel and the systems for maintenancemanagement at our power stations were insufficient inconsideration of increased and changed work duties.
Efforts

We increased power station staff by about 100 people,* andstrengthened maintenance management systems. We have allocatedtechnical advisors to support maintenance work and information
management officers who conduct information sharing and transmission.
* number of staff increased since the time of the accident (August2004) at 3 power stations

Evaluation and future issues

We have assigned sufficientpersonnel and created anorganizational system toconduct maintenance andmanagement with certainty.
We will continue to strive toassure sufficient assignment of
personnel and an effective
organizational system.

Create cooperative work system with manufacturers and contractors
Reflection on shortcomings

We did not respond suitably to proposals and requests related tosafety from manufacturers and contractors. In addition, information
about trouble and other issues was not shared with them evenly.
We are enhancing activities for communication with manufacturers
and contractors in order to respond appropriately to their proposals
and requests. In addition, we are conducting regular informationexchanges to improve information sharing and cooperation.
¥ Strengthen communication activities with manufacturers andcontractors¥ Establish technical information liaison groups for all
manufacturers and contractors¥Establish liaison group with electric power companies that usepressurized water reactors (PWR) and other businesses withinterests in PWR (5 other electric power companies, Mitsubishi
Heavy Industries, Ltd. and Mitsubishi Electric Corporation)

Ⅰ
Providing Safe and Stable Products and Services

Establishment of secondary pipe management

Efforts

Evaluation and future issues

We are in the process of responding appropriately to proposals
and requests and building partnerships. In addition, we are sharing
information about trouble with contractors, and investigating ways
to work cooperatively and share information evenly. We willcontinue to develop our approaches to making improvements,
including increasing the effectiveness of our efforts and improving
the handling of contractors by Kansai Electric Power employees.

14

Ⅰ Providing Safe and Stable Products and Services
4. Strive to restore the trust of local communities
Transfer Nuclear Power Division to Fukui
Reflection on shortcomings
We had insufficient support and understanding of the statusoffrontline

workplaces

organizational

structure

becauseandofbecauseaour¥ number of personnel as of July 31, 2004

three-layered
Nuclear(Fukui)
Nuclear Power Division

about

DivisionPower¥ number of personnel as of July 25, 2005

(Osaka)Nuclear Power(about 290 people)

200 staff

About 330
peopleDivision was located in Osaka.

Regional Relations Center
About
Wakasa District OfficeEfforts(about 40 people)

230 people

In order to strengthen power station support, we merged our
NuclearPowertransferredit

DivisiontowithMihama-cho

ourin

WakasaFukui

District

OfficePrefecture.

In

and

Takahama

Ohi

MihamaTakahama

Ohi

MihamaPower Station

Power Station

Power Station

Power Station

Power Station

Power Station

addition,

About 1,310 people

About 1,420 people

we have assigned staff from the Office of Internal Audit to eachpower

stationtoconduct

concentrated

auditing

of

these

Office of Internal Audit
13 people(located in Wakasa)

workplaces.

Evaluation and future issues
We

moved

our

NuclearPower¥ Through this move, 180 company
employees were transferred from

Divisionandstrengthened

Osaka to Fukui Prefecture.

support for power stations, but there have been calls for further
improvement.

We

will

evaluate

the

facts

and

investigate

improvements.

Cooperate with the Energy Research and Development Centralization Plan (Fukui Prefecture)
Efforts
We

Providing Safe and Stable Products and ServicesⅠ

supportPrefecture
research
are

in

the

concept

March

and

of

to

development

activelyplanestablishedthat

prefecture

centralization.

cooperatinginaddition,

of

even

certainly,

Development

the

make

this

promotion
more

2005

goal.

In

we

a

comprehensive

createdCentralization

As

a

to

planning

Energy

Team

Fukui

these

the

Centralization Plan (Fukui Prefecture)weandefforts

ResearchwithinEnergy Research and Development

energybusiness,advancenew

Project

in

an

and

Regional

This

plan

seeks

to

createanindependent

link

betweentheregionandnuclear power, and by contributing to regional development, advance various
measures that will also build the confidence of the citizens of the prefectureand establish Fukui Prefecture as a base region for comprehensive energy
research and development, especially for nuclear power.

Relations Center of our Nuclear Power Division in April 2006.

Some of the main efforts of Kansai Electric Power¥Participation

of

our

president

asacouncilmemberAssuring safety and peace of mind
on

the

the

Councilonthe

PromotionofEnergyResearchandUniversities and¥ Strengthen aging countermeasures andEurope,theUSA,countries

Asia, the IAEA, etc.

research agencies inpromote research systems etc.

of

Fukui and the Kansai¥ Improve regional emergency medical systems

and Chukyo regions¥ Augment a cancer research and medical

Development Centralization Plan (established November 2005)

treatment facility that focuses on proton beam¥

4

personnel

assignedtotheEnergyDevelopment Centralization Project Office*

anorganization

established

in

the

WakasaResearch

Bay

Energycancer treatment

and*ResearchCenter in Fukui Prefecture as a driving force for advancing the plan

Cultivation and exchange

Strengthen research andof human resources

development functions¥ Execution of technical¥ Fast Breeder Reactor

courses to improve the¥ Strengthening of aging countermeasures for nuclear power

Research and Development

techniques of engineers frombusinesses in the prefecture

stationsbyResearch

establishing

Center

withinthe

Nuclear

Power

the

Institute

of

Plant

Nuclear

Aging
Safety¥ Strengthen nuclear power

Council on the Promotion ofsystems at universities inEnergy Research and¥ Enhance nuclear power and¥ Placementofambulances

on

the

premises

of

power

Development CentralizationPlanenergy education at

and

other

efforts

toaugment

local

emergency

Energy Research andDevelopment Centralization¥ International nuclear power

Project Office

information and training¥

Executionoftechnical

coursestoimprovethetechniquesof engineers from prefectural businesses, for example, bynuclearpower

training

centerfacilities

andResearch Center's new roles

agencies in Fukui andelsewhere, including the
Kansai and Chukyo regions

center¥ Promote the acceptance ofoverseas trainees by theprovidingCenter (tentative name)¥ Wakasa Bay Energy

universities and researchhigh schools and highschools

medical systems

Research and Development¥ Promote cooperation withelementary schools, juniorstations

Center¥ Nuclear Power Plant
Decommissioning Measuresand energy education

the prefecture

Systems (INSS)

Plan promotion
system(Wakasa Bay Energy ResearchCenter, established July 2005)

country and other publicorganizations

instructors¥ Sponsor international
conferences etc.

¥ Efforts to attract businesses to Fukui Prefecture¥ Enhancementofnuclear

power

and

energyeducation

Creation and cultivation of industries

by¥ Create a technology transfer system throughopeningfacilities,

providing

supplementary

educational

cooperation between industry, academia and
Accumulation ofmaterials and taking other measures

human resources(expertise)

Evaluation and future issues
We

believe

that

we

were

able

to

the government

nuclear power stations

beginactiveefforts

forthePrefectural¥ Promote the attraction of businesses to the regionandsmoothpromotion

of

the

plan

to

make

Prefecture an energy research and development base.
Inthefuture,throughsignificant

cooperation

with

Fukui

in working actively toward the realization of this base plan.

15

Electric powerbusinesses, nuclear

manufacturers, etc.

Fukui

Prefecture and others, we intend to take a lead role as a businesstechnology

power plantbusinesses

steadyAccumulation of¥ Create new industries using the resources ofRegional vitalization

Topics-1
Enhance communication with local communities
Reflection on shortcomings

There

the

had

been

opinionsoffew

opportunities

peopleoperate,andbetweencompany

there

from

had

the

been

employeesformanagement

communities

littlewithdirect

to

hear

where

we

communication

technical

expertiseandOpinions of technical staff who participated incommunity dialogue activities

ÒI could feel that we are supported by local citizens. I think that wemust become closer to the local community.Ó

ÒHearing the ideas of the local people first-hand is extremely

local residents.

valuable.Ó

Efforts
Company

officers,

includingourpresident,

areconducting

ÒI had given sufficient consideration before now, but from now on, I
want to have an even stronger awareness of the community

directdialogues

promotingvisiting

with

local

communication

every

people.

withhousehold

local

and

In

addition,

peopleholding

by,

we

for

local

are

during the execution of my work duties.Ó

example,explanatory

meetings. Our technical staff members are also participating inthese efforts.

Evaluation and future issues
Our technical staff members that have participated in thesecommunication
awareness.
efforts

toIn

activities
the

have

future,communicate

we

with

begun

will

to

have

continue

local

to

residentschangesstrengthen

andreflect

in

our

their

opinions and ideas in the operation of power stations.

5. Objectively evaluate and widely disclose our safety initiatives
Evaluate and publicize measures to prevent the occurrence of accidents
Effortsaresteadilyoccurrenceofpromotingaccidents

andmeasurescreatingatosystemprevent

the

to

and

verifyⅠ

improve the measures executed.

Nuclear Power Plant Maintenance Reform Committee
In

order

occurrencetoofcertainly

promoteaccidents,

wemeasuresestablishedantoprevent

in-house

theNuclearPower Plant Maintenance Reform Committee that is checking
andadjustingfollowingup

execution

on

them.

plans,

Since

analyzing

inception,

their

they

progress

had

met

54

and

times
Broadcast of television commercials

as of July 2006.

(from October 1, 2005)

Nuclear Power Plant Maintenance Reform Verification
Committee
In

order

executedthem,

we

ReformThe

toverifyprevent

fromfiscalfirst

meetings

effectivenessoccurrencetheNuclearCommittee,

outsidequarter,

meeting
were

the

the

established

Verification

members
every

to

held

the

and

of

Power

which

company.

has

met

five

was

June

17,

on

October

7,

of

the

accidents

is

Plant

measuresandcomprised

This

2005,

mainlycommittee

times

2005,

improve

Exhibition at the Mihama Nuclear Power
PR Center

Maintenance

since

and

(from September 16, 2005)

of

meets

inception.

subsequent

January

24,

2006,
Kansai Electric Power web site posting

Providing Safe and Stable Products and Services

We

April 18, 2006 and July 24, 2006.

Kansai Electric Power has been striving as a unified company toimplement measures to prevent the occurrence of accidents. In
order to rebuild a culture of safety, we will continuously pursue theimprovement and certain execution of these measures under theleadership of the president.

The

execution

statusofthelatestmeasurestoprevent

theoccurrence of accidents and the concrete advice of the Nuclear
Power

Plant

Maintenance

ReformVerification

Committee,

ourresponses to their advice and other information can be found in

About the Mihama Power Station Unit 3 accident
h t t p : / / w w w. k e p c o . c o . j p / n o t i c e / m i h a m a / j i k o . h t m ldetail on the Kansai Electric Power web site.

16

Ⅰ

Providing Safe and Stable Products and Services

With a sense of duty-our mission and responsibility
to provide a safe and stable supply of electric power
Kansai Electric Power's most important mission is to provide electric power safely and stably to our customers. For
this reason, we take responsibility for the entire process from power generation to sales. We are also working tobuild a high quality and efficient distribution system, starting with the optimization of power source composition.

Providing Safe and Stable Products and Services

Ⅰ

Optimization of power source composition

Since Japan is poor in natural resources and has a fragile
energy structure that is dependent on energy imported fromabroad and specific sources, Kansai Electric Power has
already made numerous efforts to create a suitablecombination of multiple energy sources that is not too
dependent on any specific one, including moving from oil tonuclear power, natural gas and coal.
Kansai Electric Power seeks an optimal combination of
power sources that puts safety assurance first and takes
comprehensive consideration of economic, energy security
and environmental impact characteristics.
The combination that we are working to create is based on
nuclear power generation, including the atomic fuel cycle, andhas a good balance of thermal power, hydropower, pumped
storage power and other power generation sources.

■ Power source makeup proportion
Composition ratio of power

%

100
80
60
40
20

generation facility at theend of the fiscal year

9
12

9
12

23

20

20

19

11

12

25

28

Power source composition

%

ratio

100

Ordinaryhydropower
Pumped80
storage
Oil and other
60
LNG
40
Coal
20
Nuclear power

1
8
26
17

1
9
2 3
17

20

17

46

51

New energy etc.
Ordinaryhydropower
Pumped storage
Oil and other
LNG
Coal

Nuclear power002015 (Fiscal year)(Fiscal year)
2005
2015
Notes: 2005
¥ Fiscal year end facility numbers and electric power generation amounts include electric
power received from other companies.
¥ Due to fractions, total amounts may not add up to 100.

Realization of a high quality electric power distribution system17

carefully abide by all rules and seek stable electric power supply
While improving our delivery equipment, Kansai Electricand accident and disaster prevention to avoid causing problems
Power has always sought to improve the economic performancefor our customers and the people of the region.
of our efficient, stable electricity delivery system, which includes
power transmission, transformation and ■■(including stoppages due to work)
distribution. Simultaneously, we have
implemented thorough accident prevention
200
80 Min/household
Min/household
Due to the Great
73
69
policies based on fundamental rules and theHanshin-Awaji
70
Earthquake
examples of past accidents. As a result,
60
Kansai Electric Power has achieved the50
45highest level of electricity quality in the world.
100
40
Due to Typhoon
In order to continue providing high quality30
Due to Typhoon
19
20
electricity in the future while putting
7.0
10 5
assurance of safety first, we will establish
min.
0 KEPCO Japan UK
0systems and structures to achieve excellent
USA France
81 83 85 87 89 91 93 95 97 99 01 03 04 05(FY2005) (FY2005) (2001) (2002) (2001)(Fiscal year)
business administration. In addition, we will
Annual power outages per

Annual power interruption time perhousehold in various countries

householdReform of fundamental work processes and our quality management system

At Kansai Electric Power, reflecting on the accident andunfortunate incidents of the 2004 fiscal year, we are working on
creating arrangements that will realize work execution foundedon making safety the highest priority. We are making proactive
investments of resources and reviewing rules and manuals. We
are also making environments where frontline workers can leadin expressing needs and taking actions and working to clarify
the division of roles between Kansai Electric Power, groupcompanies, contractors and others. We are setting schedules
for improvements and taking step-by-step measures for issues
as they become apparent in the process of our efforts.
In particular, for work duties related to facility safety
maintenance, we have set our goals as Òappropriate and certain
executionÓ and Òfulfillment of the responsibility to explain to theoutside.Ó To this end, we are advancing the creation of a quality
management system (QMS) based on the approaches of ISO
9001. We began trial operation of this in May 2006 based on
the results of our investigation to that point. In the future, we willcontinue to make steady improvements based on issues
identified during the trial operation and advance our efforts for
its establishment.
■ QMS model built on processes

Continuous improvement of the quality management system

Customers

Communication

Responsibilities ofmanagement staff

Resource application
management
Input

Requests

Customers

Evaluation and Communication Satisfaction
improvement

Product realization Public safety assurance(Planning and execution Stable supply ofelectricof work duties)
power

OutputEfforts to add value
Information flow

Responding at times of disaster and emergency

additional investigations related to the content of this plan. In
addition, to assure that countermeasures are executed appropriately
based on the work duties plan, we conduct nuclear power disasterprevention practice at every power station at least once per year.
Moreover, we actively participate in the nuclear power disasterprevention practices carried out by national and local governments
and are strengthening our cooperation with them.
■ Accident response system
National Nuclear
Accident HQ
AdviceParticipation
Nuclear Safety
Commission

Offsite Center
National Field HQ

Nuclear power
station operator

Site ofaccident

Prevention
and spread of damage occurrence
Nuclear PowerBusiness Disaster
Prevention
Organization

Maintenance personnel during training practice

Nuclear power disaster prevention training

Prefectural Field HQ

Nuclearaccident
expertNuclear Accident
Joint Response Council

Monitoring teams
PoliceFire departments
Coast Guard Offices
Self Defense Forces
Emergency medical teams

Municipal Field HQ
Instruction
supervisionand

Prefectural Disaster
Prevention HQ

Municipal Disaster
Prevention HQ
Evacuation, Òstay indoorsÓ orother instructions

Emergency environmental monitoring etc.
Resident evacuation assistance and rescue,
traffic control, etc.
Resident evacuation assistance, rescue, etc.
Residents
Ocean traffic control, security measures, etc. Announcement of radiation levels,
disposalofradioactive
materials
Relief, monitoring support, etc.
and relief
Medical activities etc.

■ Building on the experience I gained from recovery

Ⅰ
Providing Safe and Stable Products and Services

At Kansai Electric Power, we work to enhance and maintain ourelectric power facilities every day in preparation for potential
disasters and accidents that could cause electricity outages andother emergencies. In addition, our maintenance personnel practiceand train regularly in order to be ready to respond at times of
emergency and implement rapid recovery.
We have prepared disaster prevention plans at our power stations
and other facilities and we are conducting disaster prevention
training based on them. For example, at our nuclear power stations
we have created our Nuclear Power Business Disaster Prevention
Work Duties Plan, which is based on the Special Law on Nuclear
Disaster Countermeasures. We are working to organize andenhance our nuclear power disaster prevention measures, including

work after the Great Hanshin-Awaji Earthquake DisasterAt the time of the Great Hanshin-Awaji Earthquake Disaster, I was a staff member of the Kobe
Branch network technology group in charge of tracking recovery status, personnel provision andother aspects of overall recovery work plans for power distribution equipment. Four full days after thenight of the earthquake, we continued working without sleep or rest at the branch undergroundcountermeasure headquarters. Although I did not notice my fatigue because I was running on
adrenalin, I did feel concerned about my own family and had a strong sense of unease for not being
with them. However, I thought, ÒThis is my mission,Ó and I was able to persevere with my work. I was
so happy when we finished arranging the emergency power transmission system. I remember feelingmy determination increase at that time, thinking, ÒI am relieved to see electricity illuminating streetsand homes, but I must keep working a little longer until we are able to transmit electricity normally.Ó
This experience made me feel deeply the significance of the responsibility of being an electric powercompany employee. Since then, I have not forgotten the sense of mission and responsibility that I felt
then and I will continue to think of it as I carry out my work duties. I believe that transmitting this DNA
to younger Kansai Electric employees is another important mission for me.

Sadatoshi Kida

Akashi Network Technology Center, Kobe Sales Office18

Ⅰ

Providing Safe and Stable Products and Services

Our Hap-e Point Club offers enjoyable lifestylebenefits for customers

Accumulate points

Accumulate points withas you use electricity

home security services

Accumulate points at
Hap-e Point Club participating merchants

Providing Safe and Stable Products and Services

Ⅰ
Accumulate points with
Internet services

In order for the Kansai Electric Power Group to continue to
be

a

good

partnerincreasingly

diversify,

want

to

provide

for
in

other

our

customers

addition

servicestoasproviding

that

give

their

needs

electricity,

them

we

satisfaction.

In addition, we regularly distribute useful lifestyle information
through a quarterly magazine, an email newsletter, a blog andother publications to Hap-e Point Club members. We are also
actively

encouraging

two-way

communicationbyinviting

Based on this thought, we started the Hap-e Point Club in Julycustomers to send us their opinions by postcards and through2005, making us the first electric power company in Japan to

the Internet.

have a point service.

Not only will we continue offering proposals for secure andThis service is especially focused on households that havecomfortable living with electricity, through Hap-e Point Club

adopted the Hap-e Plan discount service menu for all-electricactivities,

residences, and it allows all-electric households to accumulate

convenient and comfortable living outside the home and otherpoints according to the amount of electricity they use. If they

things that help our customers enjoy their lives. Moreover, at

also

Power

the Kansai Electric Power Group, we are united in our desire to

Group companies, including K-Opticom Corporation Internet

deliver products and services that are even more attractive andservices

effective at meeting the needs of our customers.

usepointsservicesandisKandenmademerchants

offered

that

by

SOS

even

other

home

easier.

participateinKansaisecurity,Inaddition,

the

Point

Club, more points can be acquired. Thesemerchants also offer discounts and otherbenefits

andprivileges.

AccumulatedElectric

accumulation
by

of

can

prizes

and

2006,

be

exchanged

services.

we

In

added

for

addition,

will

also

make

comprehensivein

Kansai Electric

K-Opticom

Power Company

Corporation

Kanden SOS

Internet

Home security

Hap-e Point Club
participating merchants
Restaurants, bars,
hotels, travel agents

July
area
Accumulate points

transportation IC Card payment functions,redemption as fares for trains, buses and
other

forms

of

transportation

and

other

services that provide even more benefits
Use points

in order to satisfy our customers.
Exchange for products

19

for

● Hap-e Point Club structure

variousKansaiproposals

patronizing

Electricity

pointswe

Exchange for airline miles

Participate in events

Benefits and privileges fromparticipating merchants

Working to provide the best service

Electricity rate reduction
On April

1,

2006,

we

loweredelectricity

fees

an

averageof

2.91%,

deepening

reductions made one year earlier.
In addition, we are reviewing our standard service plans, which is the basis for ourtransactions with customers in unregulated fields, and other policies.
In order to respond to customer needs, Kansai Electric Power will continue to arrange
anattractive

selectionofservices,

providingelectricity

atinexpensive

rates

and

delivering it stably to our customers. By doing this, we hope to continue to fill the role ofa good partner for our customers.

Improvement of customer service
In order to promote businesses activities that are responsive

endeavor to make improvements and seek to be a businessto our customers, our call centers and Electric Life Consultationthat puts customer satisfaction first.

Office lead our daily efforts in the course of our work to collect

Customer satisfaction surveys

and analyze customer thoughts, accurately identify their needs

Kansai Electric Power employs survey specialist companies
toIn addition, through systems to evaluate and analyze thedegreeofcustomersatisfaction

quantitatively

conducthavecustomer

implemented

satisfaction

surveysofsurveysbycustomers

telephone.

who

have

We

made

(customers

various applications to our company continuously since 1993. In

satisfaction surveys), we measure the levels of our services,

these surveys, customers are asked to give their impressions of
our staff and evaluate the handling of● Effective use of customer opinions
Collection & accumulation

their cases. In this way, we are able to● Customer service improvement

objectively determine the service levels

philosophy

Sharing & utilization

Analysis & examinationof our sales offices, verify the results ofCollection of opinions/comments
TelephoneCall center

Study ofservice development

proposed

Businesssite etc.

areas for further improvement. We are

Service improvement

measures andCustomer

Customer

Web siteKansaiInformation andstrategies

opinions

CustomerPR enhancement

Analysis ofService improvement

services

Power

Satisfaction survey

opinions

also working to raise the levels of ourElectric

customere-Patioefforts to improve our work and identify

Value-added services

Product andcustomer
Dambo-no-Koe

Base operation

E-mailbyimprovement

All-electric life

settingactionstargetsforandsubsequentbusiness periods.

Improvement of base operation technologiesÒYour Side ServiceÓ uniform and high quality call center operation
With

the

goals

of

improvingcustomersatisfactionbyadditional call centers in southern Osaka, Kyoto, and Kobe inproviding uniform and high quality call center reception andNovembercollecting

Electric

Service,Ó our call center operators strive to provide kind andPower established the Osaka North Call Center, our first in-polite responses to customer calls. We constantly monitor thehouse call center, in northern Osaka in June 2003. We further

handlingenhanced our telephone reception system, which is the firstfurther improve the treatment of our customers.

point

of

and

analyzing

interaction

customer

with

our

opinions,

customers,

Kansai

by

2005.

of

In

keeping

customers

by

with

our

the

theme

reception

staff

of

ÒYour

and

Side

strivetoⅠ
Providing Safe and Stable Products and Services

and increase the value of our products and services.

establishing■ I put a smile and a feeling of gratitude in my words
Every day at our call center, we receive various calls ranging from changes of address and alterationsof payment methods to calls like ÒI want to review the details of my contractÓ and Òmy electricity suddenly
stopped!Ó
Each day, as I answer these calls, I approach every one with the feeling that it is a valuable
opportunity for Kansai Electric Power to speak directly with a customer.
I smile as I talk in order to convey my gratitude to each customer for making the effort to call us, as
well

as

for

procedures

using
for

Kansai

guiding

Electric

the

Power

conversationelectricity.
more

I

also

effective

try

as

to

well

make
by

my

ways

expandingofthespeaking
breadth

of

and
my

knowledge.
My dream, my goal, is to have people say things like, ÒIf you are calling Kansai Electric Power, ask for
Ms. Nishida!Ó

Yoshie Nishida
Osaka North Call Center

20

Ⅰ

Providing Safe and Stable Products and Services

Creating value for customers as a unified group
In the Kansai Electric Power Group, as solution and service enterprises with deep connections to customer
lifestyles and businesses, we provide various products and services besides electricity. We will continue to
strive to earn the confidence of our customers by delivering all our products safely and reliably.

Efforts in the information technology field
K-Opticom
is

the

Power

Group'scommunicationoursystemtoregions

rapidly

We

we

and

K-Opticom Corporation communication

stably,weequipment

In

order

have

to

allow

preparedwhenevercustomersatroublesystemoccurs

to

that

with

use

these

switches

any

main

servicestobackupequipment.

Moreover, we monitor the system intensely around the clock andhave

preparedsystems

information

there

executing

is

a

and

its

thoroughtoaffected

similareducationcustomers

occurrence.

andapplication.

communication

Wepractice

for

and

are

also

staff

to

will

continue

ourefforts

to

allow

our

customers

to

have

which are growing increasingly important as information lifelines.

disruption incident simulation practiceothercommunication services that are indispensable for lifestyles andbusinesses.

aconfidence as they use our optical fiber communication services,

provide Internet, telephone,televisionifequipment

creating

prepare for rapid recovery.

extends

Kansai,areprovideperiodicallyfiberenhancingweandenterprise.

thatthroughout

furthercore

opticalnetworkare

Furthermore,

Electric

information

Using

we

Corporation

Kansaifor

promptrecoveryoperations

and

We

receiverequests
workingwithintoourservices

various

from

share

this

company

andopinions

customers.

are

and

We

are

information

toimprove

striving

toour

respondto individual customer needs.

onsite maintenance whenever service is hindered.
In

addition,

based

on

investigations

intolarge-scale

Hiroyuki Nagao Customer Service Improvement Team Leader

telephone service disruptions in December 2005 and May 2006,

Risk Management Group, K-Opticom Corporation

Efforts in the energy-related field

Ⅰ

In

order

to

Providing Safe and Stable Products and Services

customers

provide

with

our

In

optimaladdition,

regularenergy solutions, in addition

types

to

operation

electricity,

Electric

at

the

Power

KansaiGroup,

we

for

and

power

machinery

installed

status.

conduct

We

Cogeneration

generationatcustomer

24-hour

Inc.

sites

operation

conducts

and

other

accordingoversight

to

using

respond promptly in the unlikely event of an unusual occurrence.

If

strive

to

allow

our

Our employees conducting

wereceiveamalfunction

alarmtransmission when we are monitoringgas safety management

customers
types

of

to

use

energy

these

with

a

power

sense

of

security.

For

example,inthedelivery of gas, we apply a safety management system based on
ourSafetyRegulations(Gas

Products)

andweperiodicallygenerationequipmentonacustomer site using remote monitoring
equipment,

we

implement

rapid

respondpromptly

recovery,

using

to
all

our abilities to assure quality.
executerelatedsafetyeducation

andtraining.

We

are

also
Hideyuki Takeuji

making certain that the safety personnel at Kansai Electric Power

2nd Construction Division Chiefbusiness places are able to respond rapidly at times of gas leaks

Kanden Gas and Cogeneration Co., Inc.

and other emergencies.

Efforts in lifestyle fields
In

order

to

deepenourmonitoring

with

our

security

relationships
customers,
Electric

the

Power

o ff e r s

Kansai

Group

real

development,withcenter,company

immediately.

In

and

are

security

dispatchedpreparation

for

staff
to

the

the

Societyfiber

realizestable,highlyreliablesecurity

day, 365 days per year.

A

SOS),

Kanden SOS site dispatchofa

networkhome
andsecurity

serviceadvanced

that

uses

an

communication

technologies. With these, Kanden SOS provides security planstailoredtolifestyles

suit

of

individual

ourhouseholds

customers.

When

to

guarantee

sensors

theinstalled

safe

in

intrusionofasuspicious

person,asignal

is

sent

to

home

foundedonsecurityabusinessrelationship

of

is

trust

with customers. We will continue to
work

to

services

improvetotheprovidequality

our

of

our

customers

with safety and peace of mind.

thehomes of customers detect something abnormal, for example,
theunlikelyresidencepossibilityofsignal transmission to reinforce the system and other means to

focus

Security(Kandenopticalcooperating

estatea

One of these businesses
Kandenadisruption of the communication line, we use doubled lines forlifestyle related services.

is

from

customer's

also

on residences, and various

21

Co.,

equipment

cogeneration(petroleum).
We

of

Gas

of

remote monitoring systems, and we also have systems in place toalso supply gas, steam andfuel

Kandeninspections

theMasaaki Seryu Director
Kanden Security of Society, Inc.

services

24-hoursperCombining group services to help make lifestyles more bountiful
Retirement residence living with an eye on the future

Secure towns that guard lifestyles-Providing comprehensive electrical,-Providing electricity, Internet andmedical and nursing services

home security services

At

the

KansaiElectric

Power

Group,

we

want

to

provideFurthermore, we participate from the overall ÒtownÓ concept

customers with comprehensive assistance for living in ease bycreationproviding

than

other

group

servicesincombination

with

our

all-

electric household services.

to

stage

100

plans

for

large-scale

residencesforÒsecureunits.

towns

Indevelopments
this

way,

we

that

have

are

able

lifestylesÓ

with

that

guard

only

all-electric

to

more

realizestandard

For example, Momozaka Comfo-Garden, which is scheduledfeaturesopen

optical fiber Internet access, telephone lines and television, as

in August

2007,

and

other

large-scale

multi-residential

developments are based on the concept of providing long-term
housing

that

is

ready

for

comprehensive

medicalresidences,

all-electric

our

and

futureneeds

caregiving

homesystems,

by

which

At

are

includenotresidences

but

also

well as home security.

includingfacilities.

that

We

these

will

products

carefreecontinueandtoservices

strive
that

as

a

meet

group
the

to

needs

be

able

of

our

to

providecustomers,from individual households to large multi-building residences.

and easy-to-use, and Kansai Electric Power Group medical andcaregiving services have been adopted.

Member health

Kandenmanagement

Joy Life

Strict data
management

Health management data
Healthmanagement
database

Data

Kansai

Physicians andnurses periodicallyElectric Powercheck dataAll-electric residence
Telephone consultations

Ⅰ

Residential
stationDwelling residents

Cooperation
Caregivers(Members)

NursesResidential nursing andMovement therapists

Provide unified

Optical fiber services

Hospitals andcaregiving services

services based on

Home security

clinics(On call 24 hours per day)member data
Medical cooperation

Overview of services

Internet

Telephone

Television

Kanden SOS

K-Opticom Corporation

Image of Momozaka Comfo-Garden
after completion

Providing Safe and Stable Products and Services

Health management services

Reflecting the voices of our customers in our services-the example of K-Opticom Corporation
K-Opticom
customer

Corporation's

accounts

in

the

eo

brand

Kansaicommunication

region,andourservicecall

has

centersover

500,000

respondtothevarious telephone inquiries from those customers. The extremely large number ofqueriesthataccounts

towereceivequestions

every

about

day

range

construction

widelywork

fromperiods,

applications

equipment

for

new

settings

anduse methods. To insure that these calls are answered politely and appropriately,
we are augmenting our manuals and conducting operator education as necessary.
Inaddition,valuableweconsidercustomerthefeedback.

opinionsWe

collect

that

we

and

analyze

receive

at

the

our

call

requests

centerandtobeopinions

received there as a way to help to improve our services as we continue to work tofurther increase customer satisfaction.

22

Ⅰ

Providing Safe and Stable Products and Services

Kansai Electric Power Group

Company details (Consolidated subsidiaries and companies to which the equity
method is applied) (as of the end of June 2006)

Electric power business

The Kansai ElectricPower Co., Inc.

Information technology businesses

K-Opticom Corp.
K-CAT, Inc.
Kansai.com, Inc.
Kanden System Solutions Co., Inc.
and 5 more 9 companies total

Other businesses

Providing Safe and Stable Products and Services

Ⅰ

Energy-relatedGroup support

Sakai LNG Co., Inc.
Kanden Gas and Cogeneration Co., Inc.
Kanden Energy Development Co., Inc.
Osaka BioEnergy Co., Ltd.
and 3 more 7 companies total

Kanden Engineering Corp.
Enegate Co., Ltd.
Nihon Network Support Co., Ltd.
Akinai Biz Square Corp.
Kanden Plant Corp.
The Kurobe Gorge Railway Co., Ltd.
Newjec Inc.
Institute of Nuclear Safety System, Inc.
Nuclear Engineering, Ltd.
The General Environmental Technos Co., Ltd.
The Kanden Services Co., Inc.
Kanden Office Work Corp.
Kanden Power-Tech Corp.
The Kanden L & A Co., Ltd.
Kansai Power Business Support Corp.
Kinden Corp.

Lifestyle-relatedKanden Fudosan Co., Ltd.
Clearpass Co., Ltd.
Kanden Security of Society, Inc.
Kanden E House Corp.
Kansai Medical Net Co., Inc.
Kansai Jyutaku Hinshitsu Hosho Co., Inc.
Kanden Joy Life Co., Ltd.
Kanden Facility Management Corp.
Kanden CS Forum, Inc.
Kanden Amenix Corp.
and 3 more 13 companies total

and 7 more 23 companies total

OthersKanden Geo-Re Co., Ltd. Kansai Power International Corp. Kansai Power Venture Management Corp.
Kanden L-Heart Co., Inc. Linecom Co., Inc.
and 5 more 10 companies total

23

Evaluations of our efforts and reflection of theresults in the next fiscal year

Evaluations of and opinions about our 2005 fiscal year efforts

Main evaluations and opinions expressed in our CSR Report 2005 questionnaire
Stable supply; safe and stable operation○ I want you to take thorough measures for safety andaccident prevention.
○ I expect that the efforts of other companies can provide
lessons for accident prevention.
○ I hope you will maintain your world-class top level
quality.
○ When infrastructure was in chaos after the Great
Hanshin Earthquake, you provided swift recovery [ofelectrical power services].

Improvement of services and value for customers○ I want you to be more active in your work for consumers.

○ I want you to enhance the products and services that you

provide as a whole group.
○ You responded quickly and politely to my inquiry.

Since electric power is such a familiar form of energy, we tend to assume that a stablesupply is the natural state. However, Japan's electric power companies have worked
harder than any others on the planet to realize this state. Regardless, the August 2004
accident at Mihama Power Station Unit 3 has caused renewed consideration of the safe
and stable supply of electric power. In response to this incident, the executive
management of Kansai Electric Power soon declared that safety was the company's
primary mission, and set concrete accident recurrence prevention measures. Their efforts
to improve safety are still continuing, and I believe that they can be commended. I want tofocus especially on the following two points.
画像未
1. Investigation of accident causes and thinking about countermeasures to prevent them issomething that everyone should do. However, few businesses are capable of following basic
action policies set for safety and continuing investigation of potentially broader considerationand the implementation of future responses. For a wide range of countermeasures, theKunihiro Watari establishment of the Nuclear Power Plant Maintenance Reform Verification Committee, which
Quality Guarantee Laboratory Director
includes external experts, and other organs, and the continuation of objective examination ofJapan Institute of Human Factors
the nature of the organization and its effects are extremely important.
2. Safety as technicians think of it, and the peace of mind felt by ordinary society are not always the same. For this reason,
explanations that society can understand and accept are necessary. I think Kansai Electric Power has done well in explaining
its efforts to society and promoting understanding.
For Kansai Electric Power, steady execution of accident prevention measures is a given, but the most important issue forthe future is to what degree you can maintain and continue awareness of safety. The minds of human beings essentially seek
to quickly escape unpleasant and sad events in the past. For the long-term maintenance and continuation of safety
awareness, everyone needs to share problem awareness, so transmission of this awareness to the future is important. I willcontinue to expect much from Kansai Electric Power as a company that makes safety its highest priority and contributes to theharmony and development of society.
An expert's opinion

Policies for the next
fiscal year and beyond

Yuzuru Hiroe

Executive Officer
Office of Corporate Planning Director
The Kansai Electric Power Co., Inc.

We will provide a stable supply of electric power and implement accident and disasterprevention by continuing to actively promote measures for the prevention of accidents andharmful incidents and for the improvement of our fundamental work duties. We are also
optimizing the operation of our electric power facilities and their forms to put the assuranceof electric power safety first. Furthermore, we are working as a unified group to create evenmore value for customers and earn their trust.
Specifically, through the creation and trial operation of a quality management system, we
will execute work duties related to facility safety appropriately and steadily as we perfect thestability of our supply of electric power. In addition, in our fundamental work duties, we will
implement a PDCA cycle that makes safety assurance our highest priority. We will also seek
continuous improvement by investing resources as necessary and by reviewing andarranging rules and manuals to suit actual workplace conditions. Moreover, through systems
to reflect the voices of customers in the improvement of services, we will provide products
and services that are attractive to customers and improve customer service.

Providing Safe and Stable Products and Services

We considered the above opinions as we set our 2006 fiscal year policies.

Ⅰ

24

II Pioneering Efforts to Protect the Environment
TopicsSakaiko Power Station facility renewal plan

Kansai Electric Power is pursuing a facility renewal plan for the
Sakaiko Power Station in order to reduce environmental burdens
further and to provide even less inexpensive electric power. Since
January 2004, we have undertaken legal procedures based on theEnvironmental Impact Assessment Law and other regulations. As aresult, on June 1, 2006, the Minister of Economy, Trade and Industry
provided us with a notification of approval for the ÒEnvironmental impact
statement regarding renewal of Sakaiko Power Station facilities.Ó While

making effective use of the existing facilities, the station site, thesurrounding green belt and other features of the power station, thisplan will refurbish the station with a cutting-edge high efficiency
combined cycle power generation system that uses natural gas-burning
1,500¼C-class turbines. This new system will greatly reduce CO2, NOx,and other environmental burdens from current levels. As of this writing,
we are undertaking various preparations in anticipation of starting
installation in October 2006.

● Facility overview● Image of completed facility ■ Sakaiko Power Station

Item
Power generation
methodPower generation
scale
Fuel used

Present condition
After renewal
Steam power
Combined cycle power generation
generation
2,000,000 kW
2,000,000 kW(250,000 kW x 8 turbines) (400,000 kW x 5 turbines)
Heavy oil, crude oil,
Natural gas
natural gas

Thermal efficiency(at power generation source)(Present

Steam turbine plantcondition)(beforeAbout 41%

About 58%

Fuel
(LNG)
100%

renewal)Power
generator
output41%

Steam cooling loss/other loss 59%

Combined cycle plant(After(Low calorific value base)renewal)The station color scheme uses a design motif
based on the pine forest that spans the power
station site and the neighboring Hamadera Park.

Power
generator
outputFuel Gas turbines 39%
(LNG)
58%
100%
Steam turbines 19%
Steam cooling loss/other loss 42%

October 2006 (planned)
1st turbine in April 2009 (planned) with 5th turbine starting operation in October 2010 (planned)● Start of construction:● Start of operation:

II
Pioneering Efforts to Protect the Environment

thermal efficiency

Plan for the largest scale biomass cofiring implementation in Japan at Maizuru Power Station

As one of our efforts to alleviate global environmental problems, we are planning to implement power
generation that uses environmentally-friendly biomass fuel (cofiring with coal) at the first unit of our Maizuru
Power Station. Through this, we expect to suppress fossil fuel consumption and to effectively reduce annual
CO2 emissions by about 92,000 tons.
○ Biomass fuel used: wood pellets (made from sawdust and wood shavings)○ Amount of wood pellets used annually: about 60,000 tons (largest scale coal cofiring
power generation in Japan)○ Start of regular operation: 2008 fiscal year (planned)○ CO2 reduction effect: about 92,000 tons/year

Wood pellets

Maizuru Power Station
Development of rooftop vegetation technology that uses symbiotic microorganisms

Stable cultivation of woody plants and herbaceous plants is difficult in the thin soil layers that arecharacteristic of rooftop vegetation installations. Working together with Osaka Gas Co., Ltd., we havedeveloped a rooftop vegetation construction method that overcomes cultivation limits of rooftop sites by using
symbiotic microorganisms handled by our companies (Kansai Electric Power: ectomycorrhizal fungi, Osaka
gas: VA mycorrhizal fungi). Moreover, evaluations of energy conservation and heat island mitigation effects
based on actual measurement values show that this method is about 1.5 times more effective thanconventional rooftop vegetation efforts that use sedum .
1

2

Symbiotic microorganisms are root nodule bacteria and mycorrhiza that form on plant roots. By gathering nutrients andwater from the soil and transmitting them to the plants, they promote plant growth, increase resistance to dehydrationand have other beneficial effects.
2 Sedum is a general term for members of the Crassulaceae family. These fleshy plants are similar to cacti and can retain
water inside their leaves giving them high resistance to dehydration.
1

Kansai Electric Power Group companies, including The General Environmental Technos Co., Ltd., areusing this technology to design and install vegetation on rooftops, as well as to sell materials and provide
related services.
In the section without symbiotic microorganisms, changes in Lithocarpus edulis

leaves and withering of Rhododendron indicum was noted.

25

Section with symbiotic microorganisms

Section without symbiotic microorganisms

Topics-2
We received the Minister of the Environment Prize for our global warming prevention efforts

Kansai Electric Power, Kanden Fudosan Co., Ltd., and Kanden Energy Development Co., Inc.
included numerous environmental technologies in the design of the Kanden Building, which began
business use as the headquarters for Kansai Electric Power in January 2005. In recognition of theefforts of these three companies to achieve energy conservation through multiple aspects of thebuilding, the Ministry of the Environment awarded them with the Minister of the Environment Prize for
Global Warming Prevention Efforts (Countermeasure Technology Incorporation and Popularization
Category), on November 2005.
Environmental technologies have been incorporated into the Kanden Building for the efficient use ofenergy, including Òintelligent lightingÓ sensors that automatically control light levels, the active use ofnatural energy, such as using river water as a heat source for Òregional air-conditioning,Ó and water
recycling and other effective uses of resources. Through these measures, the amount of energy used by
the office floors has been reduced, along with the peak loads, by about 30% compared to ordinary officebuildings. (Please see page 42 for the 2005 fiscal year energy conservation performance of the new
Kanden Building headquarters.)

Kanden Building (new headquarters building)Participation in a CDM project for hydroelectric power generation in China

Location of Lanzhou, Gansu Province, China

II

Kanfeng Hydropower

Luertai Hydropower

Pioneering Efforts to Protect the Environment

Chinese hydroelectric power generation companies Gansu Gongjiaotou Kanfeng Hydropower
Development Co., Ltd. (Kanfeng HydropowerÑtotal power output 15,000 kW) and Gansu Hualing Group
Lintan Luertai Hydroelectric Power Co., Ltd. (Luertai HydropowerÑtotal power output 12,200 kW) are
undertaking a CDM hydroelectric power generation project in China's Gansu Province. Kansai ElectricPower will purchase all the CO2 credits (emissions allowances) they generate until 2012.
This project will build hydroelectric power stations on a tributary of the Yellow River that flows throughsouthern Lanzhou, Gansu Province, and sell electricity to local electric power companies. By increasing
the use of hydroelectric power generation, which
does not emit CO2 into the region, a total of about
560,000 tons of CO2 emissions is expected to be
reduced by 2012.
On July 10, 2006, this project received theJapanese government recognition necessary for
Lanzhou
United Nations CDM certification.

Recycling Center for Utility Pole Transformers receives a fire prevention achievement award

Since April 2004, our Recycling Center for Utility Pole Transformers
has been processing pole transformers, which were formerly used andare now held by Kansai Electric Power, to decontaminate and recycle
insulation oil and transformer cases that contain trace amounts of PCB
wastes safely.
In the 2005 fiscal year, we continued to process these poletransformers steadily, achieving our goals of annually processing about
10,000 kL of insulation oil and about 20,000 transformer cases. In
addition, the Osaka City Konohana Fire Station gave us a fire
prevention achievement award in May 2006 for being a workplace withsuperior facility safety management. In the future, by continuing to
make safe and stable operation our first priority in steadily processingthese wastes, we will strive to complete decontamination and recyclingof pole transformers by the legal deadline of July 2016.
Comment from Recycling Center
Director Kakii

As under Director Okada, my predecessor,
the Recycling Center staff members
continue to be unified in making safe PCB
processing the top priority of our work.

Note: Director Kakii replaced Director Okada inJune 2006.

Recycling Center Director Okada(At the time of receiving the award)

26

II Pioneering Efforts to Protect the Environment

Environmental policy

The verification mark to the right identifies items thathave received an independent review from Tohmatsu
Environmental Research Institute Ltd.

The Kansai Electric Power Group CSR Action Charter (extract)

Addressing Global Environmental Problems

As an energy supplier with strong ties to the environment, the Kansai Electric Power Group aims for the worldÕs
highest level by recognizing the size of the impact of its business activities on the global environment and by working
to reduce the load placed on the environment by its business activities. The Kansai Electric Power Group has also
taken advanced initiatives to create a better environment and actively contributes to building a sustainable society.

Philosophy Five Basic Principles of the Global Environmental Action Plan (Adopted in 1990)
Kansai Electric Power is conscious of our big responsibilities as an energy provider. As we strive to deliver anaffluent way of life to people, we are actively taking on the challenge of making the conservation of the global
environment on a part of our corporate agenda. In all aspects of our operations, we are investigating advancedmeans of global environmental protection and taking action immediately in areas we can be effective.
1 Reduction of environmental impact●●

2 Promotion of effective and efficient use of energy and resources●

3 Development of advanced technology

Pioneering Efforts to Protect the EnvironmentII

4 Coordination of efforts throughout the Kansai Electric Power Group●

5 Creation of a new corporate culture to support harmonious coexistence with the global environment●

Action Guide Global Environmental Action Plan (Adopted in 1991, revised in 2005)

Action 1
Consideration for theenvironment in all areas ofour business●
1 Addressing global environmental problems
a. Measures to prevent global warming (New ERA Strategy)
Efficiency: Efforts to increase energy efficiency by society as a whole
Reduction: Reducing greenhouse gas emissions in power supply
Activities abroad: Overseas activities carried out to prevent global warmingb. Protecting ozone layers

2 Addressing local environmental problems●
a. Measures to prevent air pollution

Action 2
Activities aimed at buildinga recycle-oriented society

1 Promoting business activities suitable for a recycling-oriented society●
2 Earnest exchange and cooperation with external groups●
3 Raising employee awareness of their responsibility as global citizens and●encouraging them to develop good daily practices

Concrete Action Plans

27

b. Measures to prevent water pollution

c. Measures against chemical substances, Etc.

Eco Action (Adopted every year)

Status overview of our environmental load (2005 fiscal year)
Fuel procurement
Fuels for power generation
Fuels for thermal power
generation

INPUT

268 thousand kL

Crude oil

1,334 thousand kL

LNG (Liquid Natural Gas)

3,897 thousand t

Other

2 thousand kL (converted to heavy oil)

Fuel for nuclear
power generation

Water for power generation
4,530 thousand m

Clean water

880 thousand m

197 tU (weight of pre-irradiation uranium)

Released into atmospherePower generation

3

CO2(Carbon dioxide)

Ammonia

2,474 t(Sulfur oxides)

3

NOx

Resources
Limestone

About 52 million t

SOx

4,725 t(Nitrogen oxides)

Released into water area

49 thousand t
6 thousand t

36 t

COD emission

Amount of thermal electric
power generation
37.6 billion kWhAmount of nuclear electric
power generation

Amount of hydroelectric
power generation

64.5 billion kWh14.1 billion kWh

Electric power consumed
within power stations

Purchase fromother companies

Radioactive waste
Low level

4,381 drums*(200 L drums)* Net generation (generated amount - reduced amount)( 4.7) billion kWh(including new energy)

48.2 billion kWh

Pump-up power

Power transmission andpower distribution( 4.1) billion kWh

II
Industrial waste etc.

SF6 gas recovery rate
(at time of inspection)

Total amount of

97.1%

Recycledor reused

Recycled
Processing

386 thousand t(Re-pump)

Recoveredclassification

Electric power consumed withintransformer substations(0.2) billion kWh
Transmission anddistribution losses

399 thousand temissions

2 thousand t

heat

Reduction in intermediate
treatment

6 thousand t

Landfill disposal

7 thousand t(8.2) billion kWh

Customers

Pioneering Efforts to Protect the Environment

Industrial water

OUTPUT

2,341 thousand t

CoalHeavy oilAmount of electric
power sold147.1 billion kWh

Office efforts
Office electricity

113 million kWh

Normal water

690 thousand m

Copy paper

1,016 t3

OfficeGreen purchase rate for
office supplies
96.7%

Vehicle fuelGasoline

4 thousand kL

Diesel oil

1 thousand kL

Rate of adoption of
low pollution vehicles
48.3%

Emissions from vehicle use
CO2 emission
from vehicles

11 thousand t-CO2

28

verification mark to the right identifies items thatreceived an independent review from Tohmatsu
II Pioneering Efforts to Protect the Environment ThehaveEnvironmental
Research Institute Ltd.

Eco action (targets and results)
We set targets for our environmental efforts annually and undertake various activities to realize them inaccordance with the environmental policies of the Kansai Electric Power Group.
Fiscal 2005 targets and results
Item

Further introduction of systems in compliance with ISO orother certifications (compliant locations by the fiscal year
end)
CO2 emissions reduction per unit of electric power used(sold)
Promoting Òsafety firstÓ operations at nuclear power plants

Pioneering Efforts to Protect the Environment

II

Fiscal 2004 results

16 locations

Targets

Results

Maintenance/increase in number ofcompliant locations

15 locations

Approx.
Approx. 0.34 kg-CO2/kWh
0.35 kg-CO2/ kWh(2010 fiscal-year target value)
Operate nuclear power plants with safety
75.4%
70.2%
assurance measures to prevent a(facility utilization rate) recurrence of an incident like the Mihama (facility utilization rate)
Nuclear Power Station Unit 3 accident
42% or greater
42.0%
42.2%
(low calorific value base)
0.356 kg-CO2/kWh

Maintaining and improving thermal efficiency rate ofthermal power plants
Power output increase through hydroelectric power station
46，252 kW
46,252 kW
46，252 kW
upgrades (cumulative total since 1989 fiscal year)
Limiting SF6 emissions (increasing gas recovery rate at
97%
97.9%
97.1%
equipment inspections)
Increasing nighttime electric power subscription throughthe promotion of EcoCute and other high efficiency hot
Further expand subscription
590,000 units
670,000 units
water heating equipment
Development and diffusion of new energies (achievement
Achieve amount required by the RPS Law Target achieved
Target achievedof amount required by the RPS Law)
(700 million kWh)
Development and diffusion of new energies
Power output ofAssisting facilities
assistingfacilities:(Promotion of the popularization of the Kansai Electric
Promotepopularization
3000 kW power output
38,000 kW
Power Green Power Fund)
Maintain current statusaverages for the
Maintaining the sulfur oxide (SOx) emission level per unit 0.021 g/kWh (overall) (Reference) 5-year
0.021 g/kWh (overall)
2000Ð2004 fiscal yearsof electric power generated by Kansai Electric Power0.064 g/kWh (thermal)
0.066 g/kWh (thermal)
0.01 g/kWh (overall)
0.05 g/kWh (thermal)
Maintain current statusaverages for the
0.039 g/kWh (overall) (Reference) 5-year
0.041 g/kWh (overall)
Maintaining the nitrogen oxide (NOx) emission level per
2000Ð2004 fiscal years
unit of electric power generated by Kansai Electric Power 0.121 g/kWh (thermal)
0.126 g/kWh (thermal)
0.04 g/ kWh (overall)
0.13 g/ kWh (thermal)
Improving recycling rate of industrial wastes
90%
96.9%
97.3%
Reduction of landfill disposal of industrial wastes (not50% reduction from 2000 fiscal-year levels
6,829 tons
5,837 tons
including special management industrial waste)(4,500 tons or less)
Amount processed
Amount processed
Proper processing of PCB wastes
Approx. 18,000 kL
Approx. 8,000 kL(cumulative total)(cumulative total)
Improving green purchasing rate for office supplies (for 43
96.7%
Nearly 100%99.0%
target items)
Adoption of low-pollution vehicles (ratio of low-pollution
42%
37.7%
48.3%
vehicles to all vehicles)
0.6%
reduction compared to the
7.0% increase compared
1% or more reduction compared to thepriorfiscal year
Reducing office electricity consumption
to the prior fiscal year
prior fiscal year
(amount used: 113 mil ion kWh)(amount used: 113 mil ion kWh)on compared to the
8.4% increase compared
1% or more reduction compared to the 5.6% reducti
prior fiscal year 3
Reducing utility water consumption
to the prior fiscal year 3
prior
fiscalyear(amount used: 695,000 m )(amount used: 736,000 m )2.7% decrease compared3.5% improvement compared tothe prior fiscal year
Improving fuel efficiency of company vehicles
to the prior fiscal year
Improve as much as possible(fuel efficiency: 9.36 km/liter)(fuel efficiency: 9.04 km/liter)on compared to the
13.0% increase compared
1% or more reduction compared to the 0.5% reducti
Reducing copy paper consumption
prior fiscal year
to the prior fiscal year
prior
fiscalyear(amount used: 1,016 tons)(amount used: 1,021 tons)
Changes from the previous report
New additions

29¥ We added the category ÒProper processing of PCB wastesÓ because, after beginning the processing of low concentration PCBs in utility pole transformers in the 2004 fiscal year, we began processing high concentration PCBs in the 2006 fiscal year,
making it necessary to promote safety assurance in PCB processing company-wide.
Changed targets¥ In the category ÒImproving fuel efficiency of company vehiclesÓ (formerly titled ÒImproving mileage of company vehiclesÓ), we changed the target from Òimprove as much as possibleÓ to Ò1% or more reduction compared to the previous fiscal yearÓ inresponse to a revision to the Law Regarding the Rationalization of Energy Use.
¥ In the category ÒImproving recycling rate of industrial wastes,Ó with the recycling of coal ash and calcium sulfate that began with the operation of the Maizuru Power Station, we expect to greatly exceed the former 90% target so we changed it toÒmaintain current status.Ó
¥ In the category ÒReducing copy paper consumption,Ó we are no longer able to use the back sides of copy paper, as had been our practice previously, due to the enactment of the Personal Information Protection Law and other developments. This has
resulted in a company-wide trend to use increased amounts of copy paper, so we have changed the target from Ò1% or more reduction compared to the previous fiscal yearÓ to Òas much reduction as possible.ÓOur 2005 fiscal-year targets and results and our targets for the 2006 fiscal year and later are
as shown below.
Targets
Fiscal 2006

Fiscal 2007

Fiscal 2008

Maintenance/increase in number of compliant locations
Approx. 0.34 kg-CO2/kWh in the 2010 fiscal year

Evaluation of 2005 fiscal year results and future actions

This number decreased due to the planned long-term suspension of operation of the Tanagawa No. 2
Power Station. We will seek continuous improvement of our management systems in the future.
Since the Japanese government is determining a calculation method based on a reporting system for greenhousegas emission amounts, the numerical values have not been calculated in the new method, but they are expected
to be about the same as in the prior fiscal year. We will continue to implement global warming prevention
countermeasures, including the optimal mix of energy generation that emphasizes nuclear power generation.

Operate nuclear power plants with safety assurance measures to We will pursue stable operation of our nuclear power stations, making our top priority the implementation
prevent a recurrence of an incident like the Mihama Nuclearof certain measures necessary to assure safety.
Power Station Unit 3 accident

We have nearly achieved our target through efficiency measures, especially the operation of high-efficiency
combined plants. We will continue to execute facility and operation measures to increase efficiency.

50,052 kW

We had no improvement plans in the 2005 fiscal year. We will continue to work to increase electric power
generation amounts through further adoption of high-efficiency machinery and other measures.

97%
Seek to increase number of subscriptions to 1,000,000 by the2007 fiscal year

We recovered SF6 gas steadily and achieved our targets. We will continue to maintain the 97% recovery
rate set as the target by the Federation of Electric Power Companies of Japan.

49,652 kW

50,052 kW

Achieve amount required by the RPS Law
Promote the Kansai Green Power Fund
Maintain current status(Reference) 5-year averages for the2001Ð2005 fiscal years
0.01 g/ kWh (overall)
0.05 g/ kWh (thermal)
Maintain current status(Reference) 5-year averages for the2001Ð2005 fiscal years
0.04 g/kWh (overall)
0.13 g/kWh (thermal)
Maintain current status

In addition to using low nitrogen fuel, we have installed denitration equipment and taken other measuresto achieve the world's highest clean level. We will continue to use fuel with outstanding environmental
qualities and maintain the performance of our denitration equipment to sustain this level.

Process all PCBs by the legal deadline (by 2016)
Maintain current status (approx. 100%)
55%

58%

1% or more reduction from prior fiscal year results
1% or more reduction from prior fiscal year results
1% or more improvement over prior fiscal year results
Promote as much reduction as possible

We achieved the amount required for the 2005 fiscal year by the Special Measures Law Concerning theUse of New Energy by Electric Utilities (RPS Law). We will continue to develop new energy ourselves
and purchase it from others as we also work to promote the popularization of the Green Power Fund.
In addition to using low sulfur oil and sulfur-free LNG, we have installed desulfurization equipment andtaken other measures to achieve the world's highest clean level. We will continue to use fuel withoutstanding environmental qualities and maintain the performance of our desulfurization equipment tosustain this level.

50% reduction from 2000 fiscal-year levels (4,500 tons or less)

52%

The number of nighttime electric power contracts is increasing steadily. We will seek to popularize thesefurther by offering attractive products and services and through other efforts.

We achieved our target by recycling all high volume coal ash and desulfogypsum emitted by the Maizuru
Power Station. We will continue to promote 3R (reduce, reuse and recycle) handling of wastes at all of oursites.
We did not achieve our target due to an increase in emissions, including insulation scraps from pipe
inspections, marine life and sludge. We will install jellyfish processing equipment and promote othermeasures at every facility, and we will seek to achieve the elimination of landfill disposal of industrial
wastes in the medium and long term.
In addition to the proper storage and management of PCB wastes, we are conducting proper processing
and seeking to complete the entire amount within the period prescribed by law.
We underperformed our target slightly. In order to achieve our target in the future, we will advanceawareness-raising and make other efforts, including promotion of green purchasing in the group.
We achieved our target to increase the number of vehicle conversions to low-pollution vehicles. We willcontinue to convert to low-pollution vehicles as we replace vehicles on a planned basis.
Through steady efforts at every site and other measures, we reduced the amount used from the priorfiscal year. Along with compliance with the revised Law Regarding the Rationalization of Energy Use, wewill continue to actively promote energy conservation efforts at every site.
We achieved our target by relocating to our new headquarters building, which is a model of building
symbiosis with the environment, and by taking other measures. We will continue to promote steadyresource conservation efforts at every site.
We made improvement over the prior fiscal year by thoroughly implementing the practice of turning off engines
when vehicles are stopped and through other measures. Along with compliance with the revised Law Regarding
the Rationalization of Energy Use, we will continue to actively promote fuel efficiency efforts at every site.
Through steady efforts at every site and other measures, we reduced the amount used from the priorfiscal year. We will continue to promote efforts at every site.

II
Pioneering Efforts to Protect the Environment

42% or more30

verification mark to the right identifies items thatreceived an independent review from Tohmatsu
II Pioneering Efforts to Protect the Environment ThehaveEnvironmental
Research Institute Ltd.

Environmental management
We are planning to further enhance the environmental management system of the unified group in orderto promote efficient environmental protection countermeasures, starting with observance of legal
regulations related to the environment, in the Kansai Electric Power group as a whole.

Environmental management system

We are contributing to the creation of a sustainable society
through continuous improvement efforts based on ourenvironmental policy PDCA cycle. We are working to reduce
environmental burdens in our enterprise activities, as well as
leading efforts for the creation of an even better environment.

The Kansai Electric Power environmental management
system is based on the ideas of total quality management(TQM) systems. With this system, we seek sustainable
development that balances environment, society andeconomics.
■ Promotion system

In order to strengthen and promote across departments our leading efforts to resolve environmental problems further, we establishedthe Environmental Board as an organization below the CSR Promotion Council in February 2006. The Environmental Board will prepare,check and review Eco Actions, concrete action plans for environmental management efforts based on environmental policies andrecycling-oriented enterprise activities. In addition, it will promote appropriate environmental risk management and other efforts for unified
corporate-wide environmental management.
In addition, the Group Environmental Management Committee, which was established in August 2005 with the goal of expanding
environmental management efforts at group companies, will encourage cooperation and promote environmental management in the
Kansai Electric Power Group.
Report audit results

President

Pioneering Efforts to Protect the EnvironmentII31● 41 group companies (as of March 2006)

Kinden Corp.
Kanden Engineering Corp.
Kanden Plant Corp.
K-Opticom Corp.
Enegate Co., Ltd.
Kanden System Solutions Co., Inc.
The Kanden Services Co., Inc.
Kanden Power-Tech Corp.
Newjec Inc.
The General Environmental Technos Co., Ltd.
Kanden Fudosan Co., Ltd.
Kanden Amenix Corp.
The Kurobe Gorge Railway Co., Ltd.
Nihon Network Support Co., Ltd.
The Kanden L & A Co., Ltd.
Kanden Gas and Cogeneration Co., Inc.
Kanden Energy Development Co., Inc.
Kanden CS Forum, Inc.
Urban Service Co., Ltd.
Nuclear Engineering, Ltd.
Kanden L-Heart Co., Inc.
Kanden Joy Life Co., Ltd.
Kanden E House Corp.
Kanden Office Work Corp.
Institute of Nuclear Safety System, Inc.
Sakai LNG Co., Inc.
Kanden Facility Management Corp.
Kanden Security of Society, Inc.
K-CAT, Inc.
Clearpass Co., Ltd.
Kansai Jyutaku Hinshitsu Hosho Co., Inc.
Kanden Geo-Re Co., Ltd.
Akinai Biz Square Corp.
Kansai Medical Net Co., Inc.
K-Square Co., Ltd.
Kansai.com, Inc.
Kanden Building Management Co., Ltd.
Kanden-el-farm, Inc.
Meteorological Engineering Center, Inc.
CCL Co., Ltd.
Moss Works Kanden Co., Ltd.

Cooperation

Vice Chair:Director of the Office of Environmental Considerations
Committee members:
Chairperson appoints from among headquarters andenterprise division and office heads

Others divisions
and offices

Office of Environmental
Considerations(Environmental Management
Oversight Department)

Business places
under direct control

Nuclear Power Division, branch offices, district
offices and Fossil Power Administration Center

Sales offices

Operation andmaintenance offices

Audit
implementation

Group Environmental Management Committee

Committee chairperson:
Director of the Kansai Electric Power Office ofEnvironmental Considerations
Committee members:
Staff in charge of the implementation of environmental
management at each group company

Office ofInternal Audit
CSR Promotion Council
Environmental Board
Chairperson:
Managing director (in charge or environmental affairs)

Power plants

First Kansai Electric Power Group Environmental Management Committee(held August 29, 2005)

Eco Actions: group company concrete action plans

We have proactively calculated and disclosed Kansai ElectricPower Group data related to the environment in the past. Startingin the 2005 fiscal year, however, we began undertaking concrete
Eco Action plans for environmental management in our 41 groupcompanies, and we have been further promoting environmental
management group-wide.
For the execution of Eco Actions, we investigated the status ofenvironmental management at group companies, and, based on
the trial results from the first 17 companies, we prepared theKansai Electric Power Group Eco Action Planning Manual, which

2005 fiscal year results 2006 fiscal year targets

Reduction of amount ofoffice electricity used
Response to
Reduction of amount of
globalEnergyenvironmental conservation ordinary water usedproblems
Improvement of vehicle
fuel efficiencyof amount of
Promotion of Waste 3Rs Reduction
copy paper usedrecyclingoriented
enterprise
Purchase of recycled copy
Greenactivities
purchasing paper

47 million kWh
320,000 m3
8.9 km/L
746 t
79%

Approach

1% or more reduction
compared to the previous As efforts that can be carried out directly by individuals in the office, we are striving tofiscal year
the amounts of office electricity and water used in order to reduce environmental
1% or more reduction reducecompared to the previous burdens caused by unnecessary electricity and water resource consumption.
fiscal year
1% or more improvement In keeping with trends in legal regulations (revised Law Regarding the Rationalization ofcompared to the previous Energy Use), we are working to reduce environmental burdens caused in distribution by
fiscal year
limiting vehicle fuel consumption.
Enforcement of the Personal Information Protection Law and business operation
Reduce as much asactivities have caused an increase in consumption, so we will strive to reduce paper use
possible
as much as possible.
Green purchase rate of We will strive to achieve a 100% purchase rate of copy paper that is made completely
100%
from recycled post-consumer pulp.

ISO 14001 implementation

Implementation of the Kansai Electric Power Group

Since the 1997 fiscal year, we have been implementing
environmental management systems (EMS) that conform to the
ISO 14001 standard, an international standard for environmental
management, especially at our thermal power stations. We havereceived external certifications for 9 individual businesslocations. In addition, in February 2005, our Hokusetsu Sales
Office received Eco Action 21 certification, which is based on
the ISO 14001 standards, from the Ministry of the Environment.
We will continue to implement the EMS based on ISO 14001
standards, raise the levels of our environmental management
systems and increase the reliability of our environmental
performance throughout the group.

Environmental Information Management System

Using the Kansai Electric Power Group-wide network, we havecreated a system for the unified management of information
related to the environment, and have begun utilizing suchinformation with the aggregation of the 2005 fiscal year results.
Main management data

Amounts of electricity, water, fueland other resources used, amountsof emissions of atmosphericpollutants, wastes and othersubstances, green purchasing rates,
PRTR results, etc.

■ Business places that have acquired ISO 14001 external
certification (as of the end of the 2005 fiscal year)
Business typePower
generation

Distribution
Business
operations

Name

Date of registration

Certification agency

Himeji No. 1 Power Station (thermal) March 24, 2000
Kainan Power Station (thermal)
October 27, 2000
Himeji No. 2 Power Station (thermal) March 23, 2001
Sakaiko Power Station (thermal) February 22, 2002
Nanko Power Station (thermal)
March 29, 2002
Japan Audit and
Ohi Nuclear Power Station
October 25, 2002 Certification Organization
Wakayama Power Station,
February 22, 2002
Tanabe Electric Power SC
Himeji LNG Management Office
March 29, 2002
Distribution and Sales Division,
January 26, 2004
Technical Test Center■ Business places that have acquired Eco Action 21
certification (as of the 2005 fiscal year end)
Business type

Business
operations

Name

Hokusetsu Sales Office

Date of registration

Certification agency

Institute for Global
February 16, 2005 Environmental Strategies
Sustainability Center

KEPCO

Kansai Electric PowerGroup companies

Observance of laws, regulations and other rules

II
Pioneering Efforts to Protect the Environment

Execution items

summarizes approaches to setting concrete management ranges
and targets. We also created and began utilizing the Kansai
Electric Power Group Environmental Information Management
System that efficiently aggregates data related to the environment.
As shared group-wide management items for the 2006 fiscal
year, we are undertaking continuous improvement efforts basedon the PDCA cycle with energy conservation, green procurement
and waste 3R implementation as efforts that raise environmental
awareness because employees can practice them every day intheir workplaces.

Regarding ordinary waste collection and transportation in the2005 fiscal year, we received a severe reprimand from the towns ofMihama and Takahama in Fukui Prefecture for violation of the
Waste Management and Public Cleansing Law. In addition, wewere cautioned by Fukui Prefecture because the dioxin
concentrations of gas emissions from the Ohi Power Station
recycled wastewater processing facility for the 3rd and 4th unit
condenser processing equipment exceeded emissions standards
according to the Law for Special Measures for Handling Dioxin. We
are working to rectify these situations.
Kansai Electric Power facilities have endeavored to observe laws
and regulations related to the environment and have not received
cautions or reprimands from national or local government entities
other than the above. In addition, we are faithfully complying withenvironmental protection agreements that we have made with theconcerned local governments near our power stations.

32

II Pioneering Efforts to Protect the Environment
Environmental accounting
Since the 1999 fiscal year, we have conducted environmental accounting of the annual results for Kansai Electric Power as anindividual company and made these results public. In the 2005 fiscal year, in addition to establishing the Group Environmental
Management Committee, we have expanded our group environmental accounting to include 41 group companies.

Evaluation of the 2005 fiscal year

The facility use rate for our nuclear power stations improved from 70.2% to 75.4%, but in order to respond to greater electric power
demand and for other reasons, thermal power station operation status was roughly the same as the previous year with the following results:¥ The amount of CO2 emissions in the 2005 fiscal year was about 52 million tons, equivalent to 2004 fiscal year results.
¥ The amount of SOx emissions was 2,474 tons and the amount of NOx emissions was about 4,752 tons. Both of these are aslight increase compared to the 2004 fiscal year results.
¥ Along with a decrease in business operation profit environmental efficiency indices (consolidated indices) decreased 22%compared to the 2004 fiscal year. (115 90)
With assurance of safety in nuclear power generation as our highest priority, we will continue to work proactively to confront
global warming and other environmental problems.
Due to decreases in work to bury power transmission lines and in other investments in the 2005 fiscal year, our environmental
protection costs decreased about 1.8 billion yen. In addition, due to full operation of coal thermal power stations and other factors,
pollution prevention expenses and greater ash processing expenses increased costs about 1.1 billion yen.
■ Environmental protection costs (Millions of yen)
Category

Pioneering Efforts to Protect the Environment

II

Investment
Fiscal 2005

Fiscal 2004

ExpenseFiscal 2005

Main items

Fiscal 2004

I. Cost of environmental management150
4,010
300
3,570
of environmental reports, internal education programs,
1. Environmental management
150
130Preparation
300
170
acquisition of external certifications such as ISO
2. Environmental advertising−100Monthly events related to the environment, PR work on energy conservation−90
3. Labor costs−
3,770
−3,300
II. Cost of measures against global environmental problems
830
1,610
580
1,970
III. Cost of conservation of regional environments
27,270
11,100 12,520
27,580and management of radioactivity levels, measurement and research
1. Monitoring and measuring of environmental impact
80
1,940Measurement
160
2,230
of substance concentration in the environment
2. Pollution prevention
3,480
20,740Measures for preventing air and water pollution
4,890
21,2003. Natural environment protection and harmonization
8,960
4,590Burying of transmission cables, planting projects
6,050
4,140
IV. Cost of building a recycle-oriented society
1,130
7,430
700
8,270
1. Treatment and recycling of industrial waste
190
3,250Industrial waste and PCB treatment
90
3,940
2. Treatment and recycling of general waste−
20Recycling of old paper−20
3. Treatment of radioactive waste940
4,150Low level radioactive waste treatment
610
4,310
4. Green purchasing
0
20Leasing of low-pollution vehicles
0
10
V. Cost of research and development110
1,700CO2 measures−
1,830
VI. Other costs40
1,160
330
1,080
1. Coexistence with local communities and support for environmental education−
270Membership in environmental organizations, donations for events−230
2. International activities
40
0Donations to environment funds overseas
330
10
3. Environmental subsidies and donations−890Levies on pollution levels
−
850
Total
43,180
13,000 14,780
44,300Total investment for the concerned period
180,600 203,500
−−
Total running costs for electric utilities business during the concerned period−− 2,069,200 2,054,100

Note: ÒEnvironmental Accounting Guidelines, 2005 editionÓ (Ministry of the Environment) was used a reference. Depreciation was not used as a factor in figuring cost. Complex cost was figured by using one of the following
3 methods: 1. balance tabulation, 2. pro rata tabulation based on rational standards or 3. pro rata tabulation based on simple standards. The total of individual environmental preservation initiatives has been used asa factor in figuring cost involving nuclear power generation (managing/measuring radiation, treating low-level radioactive waste, etc.). Totals may not add up exactly due to rounding off of figures.

■ Effect of environmental protection activities
Category

I. Environmental management
II. Global environmental protection

Item (unit)

Fiscal 2005 (A)Acquisition of external certification such as ISO (total number of facilities)9
CO2 emissions(millions of t-CO2)
About 52
CO2 emissions factor(kg-CO2/kWh)
About 0.35
III. Regional
SOx emissions
(t)
2,474
environmental
SOx emissions factor(g/kWh)0.021
Pollution
protection
prevention
NOx emissions
(t)
4,752
NOx emissions factor(g/kWh)0.041
150
Environmental Extended length of buried cable (km)harmonization Forested area
(1,000 m2 total area)
3,684
IV. Building of a recycle-oriented society Industrial waste discharge(1,000 t)
399
Industrial waste recycle rate(%)
97
Low level radioactive waste(drums)4,381
Use of low-polluting vehicles(total number of vehicles)
2,299
V. Other
Forestation(1,000 trees)
16
Beautification activities(no. of cases)
406

Fiscal 2004 (B)9
51.59
0.356
2,375
0.021
4,529
0.039
141
3,625
331
97
3,432
1,799
10
362

Result (A - B)

±0
−
−

99

±0

223
0.002
9
59
61
±0
949
500
6
44

Compared to 1990 level(or comulative amount)−−−(8,823)(0.071)(10,294)(0.082)a cumulative total of 13,012

−

260
20
a cumulative total of 121,908−

a cumulative total of 35.9
a cumulative total of 7,218＊1＊2

Note: CO2 emissions include those of other companies. SOx and NOx emissions are only for self-generated power. CO 2 emissions factor is based on amount of energy sold. SOx and NOx emissions factors are based on amount of power generated.
*1. Total of fiscal 1993 and subsequent *2. Total of fiscal 1996 and subsequent33

■ Economic effect of environmental protection efforts (Millions of yen)
Category

Revenue Business income from recycling etc.
Expenditure Cost reduction by energy saving
Cost reduction by material reuse and recycling
Other
Total

Fiscal 2005

Fiscal 2004

1,080
10,6105,610
2017,320

370
8,450
5,420
10
14,260Main items

Sales of desulfogypsum etc.
Reduction in fuel consumption by improving heat efficiency of thermal power plants*
Cost reduction by reusing utility pole transformers etc.
Reduction in pollution load levies by reducing SOx emissions* The reduced fuel consumption for this year was calculated from the thermal efficiency improvement compared to 1990 levels.

Kansai Electric Power has conducted trial calculations of the relationship between
the environmental loads of our business activities and the economic value that those
activities produce to express eco-efficiency. Since the 2003 fiscal year, we have used
the Japanese version of a damage-oriented impact assessment method called LIME,
which was developed by the Ministry of Economy, Trade and Industry's LCA National
Project, to create an integrated index of our environmental load.
The environmental loads summarized considering the nature or our business include■ Eco-efficiency (Operating profits ÷ Environmental load), 1990 level = 100

150

Operating profit
Integrated index *Operating profit
CO2

133 124141

131 135

153

119
117 115 121
115
100
98
99
99
116
117
117
113
100
104 99 105 104 105 111
100
97 93 93
87

90
69
50 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 (Fiscal year)
Emission environmental load
Consumed resources
CO2, SOx, NOx, final industrial waste ＋ Oil, coal, fuel for nuclear power* Integrated index = disposal
amountgeneration

is multiplied by the［ EachLIME integration coefficient ］

We began environmental accounting calculations for theKansai Electric Power group in the 2003 fiscal year, and havesteadily expanded the number of companies covered in ouraggregated data. In the 2005 fiscal year, with the goal offurthering environmental management efforts in groupcompanies, along with establishing the ÒGroup Environmental■ Environmental protection costs
Main items

Management activity costs ISO implementation and operation
Pollution prevention costs Air pollution, water quality degradation prevention, equipment maintenance
Recycling costs
Ordinary/industrial waste processing/recycling
Social activity costs Tree and vegetation planting activities, participation in non-company projects
Other costs
Pollution impact levies
Total(Millions of yen)
Fiscal 2005 (41 companies)
Investment

Expense

7
52
1

1,511
28
641
5
12
2,197

−

0
60

Item (unit)

Environmental management Acquisition of external certification such as ISO (total number of facilities)
Global and regional
CO2 emissions (1,000 tons of CO2)
environmental protection
SOx emissions (t)NOx emissions (t)Forested area (thousands of m2 at fiscal year end)
Building of a
Industrial waste discharge (1,000 t)
recycle-oriented society
Use of low-polluting vehicles (total number of vehicles)
Other
Forestation (1,000 trees)
Beautification activities (no. of cases)■ Economic effect of environmental
protection efforts(Millions of yen)

Category

Fiscal 2005

Revenue

Business income from recycling etc.
Sales proceeds from eco-products etc.
Expenditure Cost reduction by energy saving
Total

496
28
13
537

41 businesses covered(please see page 31 for details)■ Effect of environmental protection activities
Category

II

Management CommitteeÓ (page 31) in August, we expanded
the number of companies to 41 from the 23 in the 2004 fiscal
year by including all businesses that participate in thecommittee in the calculations.
As the Kansai Electric Power Group, we will continue to seek
to improve the accuracy of our evaluations of the costs ofenterprise environmental protection efforts and the material
and economic effects of those efforts.

Group environmental accounting efforts

Category

emissions of CO2, SOx and NOx,
substances that have considerable
environmental impacts, final industrial
waste disposal, and crude oil and otherresource consumption. For economic
value, we used the operating profit fromour financial accounting.
The amounts of environmental
burdens in the 2005 fiscal year wereabout the same as in the 2004 fiscal
year, but the reduction of electricity fees
and the increase in fuel prices caused adecrease in business operation profits
of about 20%, from 366.1 billion yen to294.9 billion yen, thus, reducing
environmental efficiency by about 22%.
We will work to improve ourenvironmental efficiency as we pursue
nuclear power generation with safety as
our highest priority.
Pioneering Efforts to Protect the Environment

Eco-efficiency

Fiscal 2005

20
90
4
3
51
66
570
1.252
91

K-Opticom Corp. etc.
Information and communication: 5 companies
Kanden Gas and Cogeneration Co., Inc. etc.
General energy: 3 companies
Kanden Fudosan Co., Ltd. etc.
Lifestyle amenities: 12 companies
Kanden Engineering Corp. etc.
Electric power related: 15 companies
Kanden L-Heart Co., Inc. etc.
Other: 6 companies

Due to revisions to the businesses included in Kansai Electric Power Group environmental accounting and standardization of calculation methods forsome data, we have shown only the 2005 fiscal year results.

34

II

The verification mark to the right identifies items thatreceived an independent review from Tohmatsu
Pioneering Efforts to Protect the Environment have
Environmental Research Institute Ltd.

New ERA Strategy for confronting global environmental issues
Pursuing our New ERA Strategy of comprehensive measures to prevent global warming and promoting
the reduction of greenhouse gases and appropriate energy use worldwide.
We areadvancing efforts thatbalance these three

New ERA Strategy

We are actively promoting our New ERA Strategy ofcomprehensive measures to reduce greenhouse gas reduction.
We are conducting our business by pursuing balanced policies
to promote the three ERA themes of efficiency (E), reduction(R) and activities abroad (A) in order to contribute even more
to confronting the problem of global warming.
The name ERA uses the initials of the themes of efficiency,
reduction and activities abroad and emphasizes our desire
to create a new era.

themes well

■ New ERA Strategy
of untapped
Promoting more efficient use of energy for Use
customers by developing/spreading use of energy sources Development and spreadhigh-efficiency electric equipment/systemof new energy sources
Efficiency
Promotion ofEffortstoincreaseenergyefficiency
Developing
nuclear powerby society as a whole
tropical rain
generation
forestreforestation
Improving andReduction
Activities Abroadandmangrovemaintaining
afforestation
Reducing greenhouse gas Activities carried out abroad to techniques
thermal efficiency
inemissions from power supply prevent global warmingof thermal power
order to expand
plantsCO2 absorption

Renovatinghydropower plants

Developing fuel gas
decarbonization
technology

Undertaking projects
abroad in order to utilize
the Kyoto Mechanism

CO2 reduction target and performance

For our CO2 reduction target, in keeping with the targets ofand the restoration of confidence as our top priorities.
the electricity business as a whole, we have set a numerical* This is a provisional value. When the national government officially announces theCO2 emission coefficient, which will be based on the Law concerning theCO2 emissions target (CO2 emissions factor) for fiscal 2010 ofPromotion of the Measures to Cope with Global Warming and related rules, that
0.34 kg of CO2 per kWh of electric power consumed (sold).
Kansai Electric Power should use, we will announce the resulting value elsewhere.
Even though the utilization of our nuclear power stations
improved, operation of thermal power ■stations also increased compared to theprevious fiscal year in response toincreased sales of electric power. As a
1,449
1,429 1,398 1,418 1,402
result, our 2005 fiscal year results were
1,404
1,388
1,364 1,374
about the same as for the 2004 fiscal year
1,319 1,338
at 0.35 kg-CO2/kWh.* In order to continue
1,233
1,206 1,227 1,226
to reduce the amount of CO2 emissions
About
factor, at Kansai Electric Power, we are
0.353
0.356 0.35
0.331
0.327
working proactively to increase the use of
0.313 0.301
0.306
0.275
new energies and energy efficient
0.260 0.253 0.280 0.277 0.264 0.260 0.261
equipment as we also use the Kyoto
mechanisms and develop newtechnologies, including those for CO2
capture and storage. Among these andother efforts, our core focus continues tobe the promotion of nuclear power 0 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 0
generation with the assurance of safety
Trend of CO2 emissions factor

CO2 emissions factor (kg-CO2/kWh)

42.61
40.68
37.55
33.88
43.16
41.91
41.03
35.69
35.16
39.26
39.54
36.88
36.84
36.56
51.59
About 52

Pioneering Efforts to Protect the Environment

II(100M kWh)Amount of power consumed (sold)(Millions of t-CO2)
Amount of CO2 emissions(Fiscal year)

Effectiveness of avoiding CO2 emissions

Compared to 1990, the effect of avoiding CO2 emissions in
the 2005 fiscal year was about 15.9 million tons of CO2, with
nuclear power generation accounting for about 80%. This isequivalent to about 1% of Japan's annual CO2 emissions

amount of 1.279 billion tons of CO2 (fiscal 2004). If we convert
this to an amount of oil, it is equivalent to about 5.7 million
kiloliters, which is roughly equal to about 70% of Kansai
Electric Power's fuel consumption in the 2004 fiscal year.

■ Effectiveness of CO emission avoidance
2(Millions of tons-CO2)

CO2 emissions avoided
CO2 emissions

42.61
39.26
19.9
39.54
20.0
36.88 21.8
36.84 23.9
36.56 23.1
51.59
14.4
Approx. 52.0 15.9

(Breakdown)

0 90

99 00 01 02 03 04 05 (Fiscal year)

Note: Percentages are calculated against total amounts.

35

Activities proposed to customers etc.
0.5 million tons-CO2 (3%)
Development of hydropower
resources etc. 0.8 million tons-CO2 (5%)
Improved thermal efficiency of thermal
power stations 0.9 million tons-CO2 (6%)
Increase LNG ratio in thermal fuels
1.6 million tons-CO2 (10%)
Increased use of nuclear power plants
1.8 million tons-CO2 (11%)
New nuclear power stations (Ohi No. 3 & 4)
10.3 million tons-CO2 (65%)

Efficiency-achieving more efficient energy use throughout society
We are working to promote customer energy conservation methods, the development and popularizationof new energy and other ways to increase more efficient use of energy throughout society.

Encouraging customer energy use efficiency

We are promoting greater energy use efficiency among Kansai
Electric Power customers through the development andpopularization of high efficiency machinery and systems and by
making proposals to improve the efficient use of energy at
customer facilities.
For our corporate customers, we have introduced products
such as Eco Ice and Eco Ice Mini thermal storage air-conditioning
systems that have excellent energy efficiency and help achieve
outstanding energy conservation.
For our ordinary household customers, along with electricwater heaters, which are typical devices that use electric powerlate at night, we are working to further popularize the Eco Cutehot water heat pump system, which can realize three times theheat energy per unit of electric power consumed.

In addition, Kansai Electric Power provides a variety of
information related to energy conservation to help customers
achieve greater energy use efficiency.
In order to raise customer interest inenergy conservation, on the electricity
use notifications that we provide after
making meter inspections, we include
usage data from the same month in theprevious year. We also offer information
about the amounts of electricity eachcustomer used in the last 15 months on
our web site along with energy
reduction simulations and other services.
Provision of energy conservation information on the Kansai
Electric Power web site

http://www.kepco.co.jp/sho-ene/index2.html

Investigating the implementation of building energy management

year and executing further energy conservation measures.
We plan to install meters at every business place to measure
the amounts of electric power consumption in detail. We will
analyze and evaluate the results to develop policies for
improvement. Moreover, the knowledge that we gain throughthese efforts will be useful in promoting more efficient energy use
to customers. We plan to use our experience at our own facilities
as the basis for various proposals.

Developing and increasing the use of new energy

At Kansai Electric Power, for several years we have been using
solar and wind power generation facilities and they produced 860 kW
and 150 kW, respectively, by the end of the 2005 fiscal year. In
addition, we are purchasing electric power produced by solar andwind power generation, supporting the Kansai Green Power Fundand making other efforts to actively promote the growth of newenergies.
To reduce fossil fuel consumption, Kansai Electric Power is alsoplanning to cofire biomass fuel, one type of new energy, at our
Maizuru Power Station. (Please see page 25 for more information.)

Moreover, in cooperation with Gobo City in Wakayama
Prefecture, we are building the Hidaka Port New Energy Park
(unofficial name), scheduled toopen in the fall of 2007, with thegoal of promoting new energy
research and popularization there.
Through these and other efforts,
we will continue to work proactively
to develop and popularize newenergy.

Supporting the Kansai Green Power Fund

The Kansai Green Power Fund, which is operated by the Kansai
Institute of Information Systems & Industrial Renovation, is an effort
that involves citizens in the collection of donations from regionalcustomers. These funds are used to assist the building of new energy

power generation facilities that do not emit CO2 when operating.
Kansai Electric Power actively cooperates in the growth andpromotion of new energy by matching customer donations to thisfund and through other efforts.

Amount of Kansai Electric Power donations to the Kansai Green Power Fund Cumulative results since the start of the assistance system
Number of assistance cases Facility power output (kW)Fiscal year 2000 2001 2002 2003 2004 2005 Recipients of assistance
Public solar power generation facilities
1,643
55
Amount of donations 3.40 10.83 16.23 14.70 13.56 11.44 Business wind power generation facilities
45,5004(millions of yen)Power generation facilities for environmental education
5
4
Cumulative total(millions of yen) 3.40 14.23 30.46 45.17 58.72 70.16 Total
47,14863■ Structure of Kansai GreenUse Kansai
Electric PowerÕs revenue
collection system

Donators

Kansai Green Power Fund support sticker

Sales of electricity

Power Fund

Entrust donation

Image of the Hidaka Port New Energy
Park after completion

II
Pioneering Efforts to Protect the Environment

With revisions to the Law Regarding the Rationalization ofEnergy Use (Energy Conservation Law), the Law Concerning thePromotion of Measures to Cope with Global Warming and otherlaws, businesses now need to rationalize energy use, reportgreenhouse gas emissions amounts and make other efforts tofurther raise the efficiency of their energy use.
Kansai Electric Power has implemented Òbuilding energy
managementÓ with the goals of determining concretely the statusof electric power use at each business place in the 2005 fiscal

Purchasing sum

Donations fromdonorsKansaiElectric PowerParticipation
certificate

Donations from
Kansai ElectricPower

Kansai Instituteof Information(Kansai area only)
Systems and Industrial Assistance Wind power
for business use,
Renovation (KIIS)
solar power for public use,
The Management
power
generati
on forCommittee ofenvironmental education
Kansai GreenPower FundGreen electric power (surplus)

Kansai Institute of Information Systems &Industrial Renovation

http://www.kiis.or.jp

10 kW solar power generation facility on theroof of the Azuchi-cho, Shiga Prefecture Municipal
Azuchi Elementary School indoor athletic field36

verification mark to the right identifies items thatreceived an independent review from Tohmatsu
II Pioneering Efforts to Protect the Environment ThehaveEnvironmental
Research Institute Ltd.

Reduction-decreasing greenhouse gas emissions through the supply of electric power
We are working actively to reduce greenhouse gas emissions through promotion of nuclear power
generation that puts assurance of safe and stable operation first, as well as maintenance andimprovement of thermal power plant efficiency and other aspects of the electric power supply.

CO2 emissions-free nuclear power generation■ Lifecycle CO2 emissions factor bysource(Grams of CO2/kWh at transmitter)

Equipment andoperation use

Power generation
Coal thermal (975)
fuel combustion88
Oil thermal (742)38 LNG thermal (608)130 LNG combined cycle (519)111 Solar power
Wind power
Nuclear power
Geothermal
power
Hydropower

478
407

887
704

Nuclear power generation does not cause CO2 emissions during generation and hasother environmental features that make it an excellent power generation method.
Kansai Electric Power makes assurance of safe and stable operation its top priority
in its promotion of nuclear power generation and its efforts to confront global warming
issues.

0
Thermal power plant thermal efficiency rate maintenance and improvement

Pioneering Efforts to Protect the Environment

II

Improving the thermal efficiency of thermal power stations contributes directly to theconservation of fossil fuels, and suppresses CO2 emissions as a result.
In addition to facility and operation improvement measures for plants that use
conventional power generation methods, we are working to improve the total thermal
efficiency of our thermal power stations. For example, at the Himeji No. 1 Power Station,
we have incorporated combined cycle power generation, a high efficiency power
generation method with a thermal efficiency of 54%. As another example, at the Sakaiko
Power Station, we are pursuing a facility renewal plan that will incorporate a cutting-edge
combined cycle power generation method that achieves a combustor output temperaturearound 1,500¼C. Moreover, we are in the construction planning stage for the incorporationof cutting-edge combined cycle power generation at the Wakayama Power Station.
Hydropower generation renovation

We are making efforts and innovations to increase the generation of electricity at ourhydroelectric power stations because they do not cause CO2 emissions. For example,
we have been installing more efficient water turbines and increasing the amount ofwater used from rivers with abundant water by as much as possible.
The total increased power output since the 1989 fiscal year was 46,252 kW by theend of the 2005 fiscal year end. We plan to achieve an increased power output of
50,052 kW by the 2008 fiscal year end.

(Taken from the Report of the Central ResearchInstitute of Electric Power Industry)
Calculations take into account all energy consumed, not justthe fuel burnt in producing the electricity but also the energy
consumed in obtaining the basic fuel for the construction offacilities, transportation of fuel, refining, use and maintenance.

■ Total thermal distribution efficiency(low calorific value base)

(%)

42

42.0

Adoption of
combined cycle

41

40
0 89 91 93 95 97 99 01 03 04 05(Fiscal year)
In recent years, we have introduced highly efficient combined
cycle power generation with a thermal efficiency of 54%. By
operating existing equipment, gross thermal efficiency isapproximately 42% at all thermal power stations.

■ Increased power output due tohydropower plant improvements(kW)

49,652 50,05250,052
46,25250,00040,00030,00020,00010,000Suppression of emissions of greenhouse gases other than CO 2

The six greenhouse gases covered by the Law Concerning the Promotion of
Measures to Cope with Global Warming are carbon dioxide (CO2), methane (CH4),
nitrous oxide (N2O), hydrofluorocarbons (HFC), perfluorocarbons (PFC), and sulfur
hexafluoride (SF6). CO2 accounts for about 90% of the total amount of greenhouse gas
emissions in Japan, and 99% or more of Kansai Electric Power's emissions.
Other than CO2, we produce almost no emissions of the other greenhouse gases,
but we do emit a small amount of SF6. However, during disassembly and inspection ofgas circuit breakers and gas insulated switchgears that use SF6 gas,* we recover theSF6 gas for reuse and minimize the amount emitted to the atmosphere. In addition, bydeveloping auxiliary equipment to recover the SF6 gas that remains in the primary SF6
gas recovery equipment itself, we are able to maintain a high total recovery rate of
97% or more.

37

53 29 22 15 11

0 89 99 00 01 02 03 04 05 06 07 08(Fiscal year)■ SF6 gas recovery rate during
equipment inspection

Gas recovery rate

(%)

18.0

83

Emissions (t)92 96 97 97

98 97

13.7 13.5
60 60 60 60 10.9
5.0

6.1

0.9 0.7 0.7 0.3 0.3
0 95 96 97 98 99 00 01 02 03 04 05(Fiscal year)
This gas is used widely as a high performance insulation gas
in electrical devices because it allows electric devices to bemade light and compact and causes no direct harm to people.

Activities abroad-efforts to prevent global warming overseas
As an electricity business, Kansai Electric Power is using the technological capabilities, knowledge andexpertise that it has gained through years of operations to undertake efforts overseas that make use of
the Kyoto mechanisms valuable for cost-effective greenhouse gas reduction on a global scale.

Eastern European
countries

LegendRussiaPoland(Eastern Europe energy
conservation fund)

Laos

Fund

Fluorocarbon
factory

Thermal power

Hydropower

Wind andsolar power Afforestation

Vietnam

Malaysia
UkraineGeorgia

Philippines

Thailand
MauritiusIndonesia

Worldwide
Australia(Japan Greenhouse Gas Reduction Fund)e8 * small-scale hydroelectric
power generation CDM project(Village of Chendebji, Kingdom of
Bhutan)Participating Kansai Electric Power, Americanorganizations Electric Power (USA), lectricit deFrance, Hydro Qubec (Canada)
We built a small-scale hydroelectric
Efforts
power station (70 kW) in a village inthe Kingdom of Bhutan that hadlacked electricity to provide power
to the region. As the project leading
company, Kansai Electric Power
worked with three other e8 member
companies on this effort that has
also been registered as a United
Nations CDM project.
CO2 emissions reduction: about
Expected effect 500
t-CO2/year

Project name
Participatingorganizations
Efforts

Future plans

Carbon dioxide coal bed sequestration
technology development(Yubari-shi, Hokkaido)
Kansai Electric Power, The General
Environmental Technos Co., Ltd.,
several universities, etc
Using the adsorption qualities ofcoal, replace methane in coal beds
with CO2 recovered from thermal
power plants and other sources to
fix the CO2 in the coal beds.
The displaced methane can also
be recovered and used effectively
as a clean energy source.
After the completion of fundamental
research in the 2006 fiscal year, thestart of verification tests with the goalof creating an international enterpriseis planned for the 2007 fiscal year.

Village of Chendebji
Verification test
* e8 is an NGO comprised of the world's largest electric power companies (9 companies in 7 countries)

II
Project name

Environmental afforestation enterprisefor the prevention of global warming
and soil salinization (Australia)
Electric Power, The General
Participating Kansai
Technos Co., Ltd.,
organizations Environmental
Oil Mallee Company
Employing afforestation technologies
Efforts
developed by the Kansai ElectricPower Group, including the use offungi and charcoal, we have planted
2.5 million malee eucalyptus trees, anative species, in a belt on 1,000 haof agricultural land in Australia.
2 absorption
Expected effect CO
About 860,000 tons of CO2(20 year period)

Pioneering Efforts to Protect the Environment

Project nameSoil salinization (image)Research on the use of bamboo charcoal for CO2 fixationand effective applications for it in the Maizuru region

Kansai Electric Power is conducting empirical research on making charcoal frombamboo that is grown in the Maizuru region of Kyoto to fix CO2 from the atmosphere andon effective applications for that bamboo charcoal including in water purification and soil
improvement.
Based on the results of this research, we are calculating the amounts of CO2 fixed inbamboo charcoal and the amounts of CO2 emitted by these activities and conducting
evaluations of the effectiveness of the project using the lifecycle assessment method. In Maizuru CO2 Bamboo Charcoal Sequestration andaddition, we are evaluating the business potential of bamboo charcoal applications.
Effective Use Experiment Center

38

II Pioneering Efforts to Protect the Environment

The verification mark to the right identifies items thathave received an independent review from Tohmatsu
Environmental Research Institute Ltd.

Responding to community environmental issues
At Kansai Electric Power, we have been taking appropriate measures to prevent chemical substances from harming people and the environment,
particularly in the communities where our power stations are located. These measures include comprehensive efforts for atmospheric pollution
prevention, water quality contamination prevention, and other actions for environmental protection. In addition, we are proactively promoting
harmony and exchange with these communities through cooperative activities that include the planting of trees and other vegetation.

Local environmental protection measures
At our thermal power stations, we undertake measures based

data and make other efforts to provide impartial reports based onon laws, regulations, environmental protection agreements andagreements and other rules when we report to local governments.

other

rules

to

quality

At the same time, we seek to achieve scenic harmony in thecontamination, noise, vibrations and other problems. In addition,

regions where we operate through vegetation around our thermal

wemonitor

reduceandatmosphericmeasurethepollution,practical

water

these

and nuclear power stations, the underground burial of power

countermeasures and otherwise give significant consideration toeffectstransmission and distribution lines and the use of facility forms thatthe regional environment. Furthermore, we carefully check theare in consideration of the landscape.

■ Overview of environmental protection measures

Measures to prevent air pollutionofEnvironmental protection measures

Measures to

Measures to prevent water pollution

Sulfur oxides

On-site wastewater

Nitrogen oxides

Dust

Measures toprevent noise

prevent

and vibration

offensive odors

Chemical substance handling measures

Harmonizing with communities

PRTR

Environmental revegetation

Warm water discharge

Dioxins

Electric power facility
environmental harmony

Prevention of oil spills

Soil contamination

Nature preservation

PCBs

Effective use of hot water
discharge

Monitoring and measuring ofenvironmental impacts

Emergency measures

Air pollution prevention measures (NOx, SOx, soot)Pioneering Efforts to Protect the EnvironmentIIgas desulfurization and denitrification equipment.

In addition to using low-sulfur heavy and crude oil, sulfurfree LNG (liquid natural gas) and low-nitrogen fuel (LNG, highAs a result, SOx, NOx emissions from our thermal power

quality oil, etc.) as thermal power generation fuels, we havegenerated electricity are extremely low and ranked highest

greatly reduced sulfur oxide (SOx) and nitrogen oxide (NOx)globally. In addition, high performance electric filters drasticallyemissions through measures such as the installation of flue

cut soot emissions.

■ SOx emmissions and thermal■ NOx emissions and thermal

power generation(ton)

300,000■ SOx and NOx emissions per unit ofpower generation

SOx

Thermal power(Millions of kWh)(ton)emissionsplant generated

80,00040,00060,00030,000electricity

thermal power generated

NOx

Thermal power(Millions of kWh)emissionsplant generated

80,000electricity(g/kWh)3.7

3.9

SOx emissions
NOx emissions

60,0002.6

200,000

1.7

37,56440,00037,56420,0000
10,00020,000

4,752

2,474
0

65

70

75

80

85

90

95

00

05 (Fiscal year)0

1.5

40,000100,000
20,000

1.9

2.0
2.0

1.7
0.7

0.7
0.6

0.3
0.2

0.13

0.07

USA

CanadaUK

France

Italy

Germany

Japan

KEPCO

02

02

02

02

02

02

04

05

Sources
Emission amounts: OECD Environmental Data Compendium 2004
Amount of electric power generation: Energy Balances of OECD Countries 2002-2003

7475

80

85

90

95

00

05 (Fiscal year)

Japan: Research of The Federation of Electric Power Companies of Japan

Water quality degradation and hot water discharge measures
Water used in thermal power plants is thoroughly purified by a

We also release seawater used for power plant cooling (hotvariety of processing equipment before discharge. Furthermore,water discharge) at a temperature no more than 7 ¡C higher thanto supplement oil barricades and loading arms, we havethe nearby ocean. In addition, to prevent affecting the sea

installed oil fences and other oil spill countermeasures to becreatures that live nearby, we choose appropriate methods andcompletely prepared for the unlikely occurrence of an oil spill.

locations for water intake and output.

Noise pollution, vibration and odor prevention measures
Whenever possible we place devices that could cause noise

Moreover, we maintain suitable input levels for ammonia

pollution or vibrations inside and far from the boundaries of ourused at power plants and, measuring flue gas ammonia

power plants and substations. We also harden machinery

concentrations regularly, keep output amounts low.

foundations

andinstallnoise

absorbers

minimize noise pollution and vibrations.

39

and

barriers

toChemical substance measures
We conduct strict management of chemical substances to prevent harm to human health and impacts on ecosystems.

PCB waste processing

Dioxins

Since April 2004, Kansai Electric Power has been processing

We are working to prevent the emission of dioxins bypole transformers at our Recycling Center for Utility Poledecreasing the amounts of incineration through measures that

Transformers to handle the low concentration PCB wastes ininclude waste reduction and recycling and through appropriate

their insulation oil and the transformer cases.

combustion management. With less need for incineration, we

In addition, for high concentration PCB wastes, such as highvoltagetransformers

andcondensers,

we

are

are also advancing the decommission of incinerators. As amakingresult, we have greatly reduced their number, from 430 in thearrangements with the Japan Environmental Safety Corporation

1997 fiscal year to just 12 in the 2005 fiscal year. We areto contract processing with them. Moreover, we are managing

rigorously observing legal regulations for our incinerators thatheavy electrical machinery and other equipment appropriately

are still in operation.

in response to newly identified PCB traces in some items.

Efforts to handle asbestos problems■ Storage of low concentration PCB
waste (utility pole transformers) (March 31, 2006)
Insulation oil

Transformer cases(Unit: 1,000 kL)(Unit: 1,000 cases)

100

240

Processed

1845Stored44

140

Storage scheduled

38

55

containing

asbestos.

In

considerationofrecentasbestos

problems, we established the in-house Asbestos Countermeasure
Investigation Committee in July 2005 to further enhance ourefforts to deal with asbestos problems.
Furthermore, we have conducted environmental concentration
measurements at Kansai Electric Power facilities indentified withasbestos that are open to customers and have confirmed that

■ Storage of high concentration PCB waste (high voltage
transformers and condensers) (March 31, 2006)

asbestos concentrations at all locations are less than the national
standard values. We will continue to undertake appropriate

5,465

Amount stored

management and execute carefully planned measures to handle
asbestos.

Harmony and exchange with communities
through efforts to protect the environmentAsabusinessrootedinlocal

communities

and

as

a

corporate citizen, at Kansai Electric Power we are making

Our Namba Sales Office was awarded

diverse efforts related to the environment to build harmony witha certificate of appreciation by Osaka

our customers and local communities.

City for our planting efforts

We are working to promote awareness of protecting andcultivating greenery through efforts that involve the people ofIn cooperation with local residents, kindergarteners

the regions where we do business. In cooperation with people

and other citizens, the Kansai Electric Power Namba

in local communities, our employees plant tree seedlings that

Sales Office planted

we raised at our in-house nursery around our power stationsneighboring Osaka City Takagishi Park in June 2005. The

using the Ecological Revegetation Method.* We are making

Osaka City Tennoji Zoological Gardens Office gave us aefforts

tocreatenaturalforests

with

high

environmental

protection effectiveness and create biotopes that provide
habitats for dragonflies, fireflies and other insects.

* Ecological Revegetation Method

In order to create forests that are as natural as possible rapidly, saplings ofII
Pioneering Efforts to Protect the Environment

Amount to be processed

Kansai Electric Power has been periodically monitoring andappropriately handling the condition of facilities identified as

Mahonia japonica plants in thecertificate of appreciation for these efforts in March 2006.
In the future, every Kansai Electric Power businessplace will continue to cooperate voluntarily with regional
citizens, and proactively promote various environmental

different tree species suited to the region are selected and planted together inprotection activities

high concentration.

including the plantingof vegetation.

Receiving the certificate of appreciation

Ecological vegetation

Tree-planting activities

40

II

Pioneering Efforts to Protect the Environment

The verification mark to the right identifies items thathave received an independent review from Tohmatsu
Environmental Research Institute Ltd.

Promotion of business activities suitable for a recycling-oriented society
At Kansai Electric Power, we are promoting efforts related to the 3 Rs (reduce, reuse and recycle)
including green purchasing, energy and resource conservation in offices and other business places andother efforts to further develop our group as a recycling-oriented enterprise.

Promotion of reduction, reuse and recycling

In the 2005 fiscal year, Kansai Electric Power set mediumterm targets of achieving a recycling rate of 90% or more forindustrial and related wastes and total landfill disposal ofindustrial wastes of less than 4,500 tons (a 50% reduction
from the 2000 fiscal year level). To achieve these goals, we aremaking corporate-wide efforts to promote 3 R efforts for waste
and other materials.
11excluding special management industrial wastes

In the 2005 fiscal year, by recycling the entire amount of coal

6.7
2001

100
97

97

331.2

398.9

Resource recovery rate of industrial waste

Industrial waste emissions and landfil disposal

63.7

Recycling (%)
rate

86

80

6.8
2002

6.5
2003

8.1
2004

Sludge (desulfogypsum, wastewater
processing sludge, etc.)

Soot (coal ash, heavy oil ash, etc.)

Cinders (coal ash, heavy oil ash, etc.)

Waste oil

Metal scraps
Demolition debris(waste concrete utility poles etc.)
Glass and ceramics scraps (insulation
scraps, window pane scraps, etc.)

6.5752005 (Fiscal year)

Waste plastic scraps(ion exchange resin etc.)

95
100
99
92
97
99
39
30

applications

Construction materials

Cement raw materials

Rare metal recovery

Fuel etc.

Metal recovery

Roadbed materials

Metal recovery

Raw plastic materials

Green purchasing promotion

At Kansai Electric Power, in accordance with our green
purchasing promotion policy, which was established in 1999,
we are pursuing green purchasing efforts by giving priority to
products and services with low environmental burdens whenbuying supplies. Specifically, we have established green
purchasing guidelines and we are promoting efforts to realize
the company-wide purchasing targets that we set.
By conducting e-learning and other employee awarenessraising efforts, we maintained a high standard of 97% for ourgreen purchasing rate for 43 types of office supplies in the2005 fiscal year. In addition, we have reevaluated our green
purchasing guidelines and manual in response to changes inJapan's fundamental policies regarding green purchasing.

Furthermore, we are promoting management of purchasing
results that is more efficient through the creation of anenvironmental information management system and othermeasures. We will continue to maintain our high green
purchasing rates and expand the items covered by green
purchasing.
In the 2005 fiscal year, we actively advanced the
procurement of environmentally considerate materials forelectric lines, transformers and other materials and parts forelectric power facilities, raising the number of items subject togreen purchasing to 106. We will continue to expand thenumber of material types that we subject to green purchasing
considerations.

● Green purchasing results for office supplies and● Green purchasing results for electric power facility

Item
Office supplies(43 items)

Targets

Green purchasing rate
Performance (fiscal 2005)

100% 97%

Copy papers
100%
OA devices (5 items)
99%
Stationery (26 items)
93%
Appliances and furniture (11 items) 96%

materials and parts

120
100
80
60

Number of items
Purchase value
73
2.66

40

84

99

106

3.60

3.57

4
3
2

2.06

1

20
0

5

Fiscal 2002

Fiscal 2003

Fiscal 2004

Fiscal 2005

0Green purchasing value (billions of yen)related items

41

Main recycling

other waste

85

56.8

49.7

Industrial and

95
90

85

excluding special management industrial waste disposed of by landfill

Number of items covered

Pioneering Efforts to Protect the Environment

II

87

2

and other waste

rates for industrial wastes

Landfill disposal
Waste emissions

2■ Applications for resources recovered from industrial■ Changes in emission amounts and recycling

450 (1,000 ton)
400
350
300
250
200
84
150
100 70.7
50
9.4
0
2000

ash and desulfogypsum produced at our Maizuru Power Station,
we exceeded our 97% recycling rate target for industrial wastes
and other materials.
In contrast, our landfill disposal of industrial waste was 5,837
tons. This large amount, due to glass and ceramics scraps(insulation scraps), sludge (marine life) and other factors,
prevented us from achieving our target. We will work to achieve
our target for landfill disposal reduction in the 2006 fiscal year.

Conservation of energy and resource in our offices

at offices(Millions of kWh)

(1000 m3)

Consumption

119 117 113■ Vehicle fuel consumption■ Copy paper■ Water consumption

1,046

106 113 113

0 00 01 02 03 04 05 (Fiscal
year)

Consumption

978 901

804 736and efficiency

consumption(ton)Amount purchased

1,001 935

919 904

1,021 1,016

0 00 01 02 03 04 05 (Fiscal
year)

Fuel efficiency (km/liter)

4,438

5,020 4.615

4,995 4,948 4,775

695

0 00 01 02 03 04 05 (Fiscal
year)

Consumption

(kL)

9.04
9.36

■ Electricity consumption

particular, we have set company-wide targets for electricity,water, copy paper and vehicle fuel conservation and are
pursuing a variety of efforts to reduce their use.

9.14
9.16
9.41
9.29

We continue efforts in our immediate environments at every
business place to use electricity, water and other resourcesthat are indispensable for our daily business carefully. In

0 00 01 02 03 04 05 (Fiscalyear)2005 fiscal year energy conservation results for the Kanden Building, our new headquarters

The annual primary energy consumption amount of ouroffice floors is about 30% less than an ordinary office, and theamount of water supplied for ordinary uses is about 60% less,results that are close to our plan. In addition, the solar power

generation facility installed in the building produced about
60,000 kWh of power in one year. We will continue to work toincrease energy conservation at our new headquarters building
even further.

● Comparison of primary energy consumption with an● Comparison of water supply consumption with an

Heat sources

PowerLighting outlets

537

537

795

Ordinary officebuilding
KandenBuilding

MJ/m3 per year 0

398

516
500

II

ordinary office building

502
1000

Other

279

Ordinary officebuilding

125 About 30% reduction

KandenBuilding

1500

2000

2500

L/m3 per year 0

Suppliedpublic water 901
Reprocessed
Suppliedwaterpublic water 343 135
200

About 60% reduction in use of supplied water

400

600

800

1000

Energy conservation measures at Kansai Electric Power's new headquarters building

Active use of natural energy

An eco-frame pillar and beam structure 1.8 meters beyond
the windows allows effective utilization of direct natural lighting
and ventilation. In addition, the installation of solar panels on
the south face of each floor and on the roof totaling 100 kW andother features allow the active use of natural energy.

Promotion of energy conservation

Office areas use movement and light level sensors toeffectively control lighting, including using daylight and dimming
lights in unused areas, realizing great energy conservation. For
air-conditioning, the overall room temperature is less regulated,but by placing cooling near the office workers, both greater
energy conservation and comfort can be achieved.
In addition, we are actively promoting energy conservation
through the use of the most advanced electric kitchens andother high efficiency devices.

Pioneering Efforts to Protect the Environment

ordinary office building

Promotion of electric power impact leveling

The hot water supply equipment for the building uses latenight electric power. Furthermore, by accumulating cool air
using building thermal storage and by large-scale ice thermal
storage at regional heat supply facilities during the summer atnight, daytime electric power peaks can be reduced.
Interior and exterior around the windows

42

II Pioneering Efforts to Protect the Environment
Efforts to reduce radioactive waste

Suitable processing and disposal of radioactive wastes
Drops well below
discharge
regulations

Low-level radioactive waste

Gas

Stored in tank untilradioactivity is
sufficiently attenuatedLiquidSafety check

Distilled liquid

Concentrated
by evaporation

Release into
atmosphere.
Discharge at sea.

Solidification
with asphalt Safety check
etc.

Solid

Packedin drums(solidified)Compaction

Stored underground at
Rokkasho-mura, Aomori

Wastestorage

Confirming
compliance with national
technology standards,
safely disposed ofunderground

Periodically sample and analyze.
Continuous monitoringof environmental
radiation levels(monitoring post)

Seaweed,
grass

Fish

Seabed,soil

Airborne
dust■ Periodic sampling and analysis
radiation and radioactive substances

In order to confirm that the radiationthat occurs in the operation of nuclear
power plants does not reach aproblematic level, we conduct
inspections through monitoring posts
and other means.
High-level radioactive waste

The geologic disposal policy for highlevel radioactive waste that results fromthe reprocessing of used fuel is to store
it safely for a cooling period of 30-50
years before final disposal undergroundat a depth of more than 300 meters.
Furthermore, to cope with the long-term
uncertainty of geologic disposal, avariety of hypothetical scenarios are
considered scientifically to confirm thesafety.
At present, the Nuclear Waste
Management Organization of Japan*(approved by the Minister of Economy,
Trade and Industry), the main agency
responsible for disposal, is in theprocess of selecting a disposal site.

Natural dose per person (annual, global average)

Naturalradiation¥0.4 from space¥0.5 from earth¥0.3 from food¥1.2 from radon in the air

10

Artificial
radiation

Web site of the Nuclear Waste Management
Organization of Japan＊http://www.numo.or.jp/english/index.html

6.9

2.4

Chest X-ray computer
Sectional examination (CT scan, 1 time)

Unit: Effective dose (milisieverts)

0.6

0.1 0.05 0.01

Chest X-ray
Stomach X-ray
Group medical
Group medical
examination (one time) examination (one time)

Below

0.001

From nuclear
power plants(annually)

Radiation dose received by the public living near nuclear power stations that is emitted by radioactive waste is less than 0.001
milisieverts per year. This is extremely low compared to the amount of natural radiation received (2.4 milisieverts per year).

■Processing and disposal of high-level radioactive waste

Generation of waste
Reprocessing

Inspection and measurement ofProcessing

Storage

Disposal

Products
Waste

After separating uranium andother useful substances from thespent fuel through reprocessing,high-level radioactive waste
remains.

Glassified
Solid

Canister

Enriched, condensed waste fluids
and glass are mixed creating astable solid substance inside thecanister.

Canister

The resulting substances aresafely stored to cool for about
30 to 50 years.

The waste will be finallydisposed of geologically, buried
300 meters underground.

Disposal site selection
STEP 143Filter withgas filter.

Effluent isconcentrated Concentrated
liquidSpent fuelPioneering Efforts to Protect the EnvironmentII

The radioactive gas and liquid wastethat occurs at nuclear power plants isfiltered, separated by evaporationequipment into distilled andconcentrated liquids and otherwise
processed to reduce radioactivity
according to its characteristics. Then,after confirming that the radioactive
substance concentration is low enough,it is released into the atmosphere andocean while inspecting it with aradiation monitor.
Radioactive solid waste, which isconcentrated liquid that has beensolidified, and mixed solids comprisedof metals and other materials, iscompressed and packed in drum cans.
After it is safely stored and confirmed tobe compliant with national technologicalstandards, the drums are placed in anunderground facility so that they will nothave any effect on the living
environment.

■ Processing and disposal of low level radioactive waste

Select candidate sites forpreliminary studies.
(2005-2009)

STEP 2

Select candidate sites fordetailed studies.
(2010-2014)

STEP 3

Select sites for
final disposal site.
(2025-2029)

Open final
disposal site(2035-2039)

Establishing an atomic fuel cycle

For Japan, a country poor in energy resources, thereprocessing and recycling of used fuel would further improve
the level of energy security provided by nuclear power
generation and would make long-term energy supply throughnuclear power possible. For these reasons, in the Energy
Basic Plan and Nuclear Energy Policy Outline the Japanese
government has set the effective reprocessing of used fuel andrecovery of plutonium, uranium and other elements as afundamental national policy. Furthermore, pluthermal* use ofplutonium in light water reactors has been identified as a highpriority for development.
In accordance with the fundamental directives of national
nuclear power policies, Kansai Electric Power will continue towork for the harmonious promotion of reprocessing, pluthermal
implementation and other aspects of the atomic fuel cycle
while building the understanding of our stakeholders,beginning with the people in the regions where we operate,
and always making assurance of safety our top priority.

■ Atomic fuel cycle
Uranium ore
Refining/conversion

Uranium mine
Uranium/plutonium

Uranium/
plutonium

Depleteduranium

Enriched
uranium

Uraniumenrichment
Changeover
Recovered uranium

Plutonium fuelFast breeder reactor
fuel reprocessing Fast breeder processing

Light water fuel recycling

Recycledfuel
Reprocessing Recycled fuelstorage center(intermediatestorage facility)
MOX fuel
Recycled
MOX
fuel
Recycledfuel Fast breeder reactor(pluthermal)
fuelreactor fuel cycle

High-level radioactive waste

Uranium fuel processing
Recycled
fuel

Nuclear power station (light water reactor)

Low-level radioactive waste
Geologic disposal facility(final disposal)

Low-level radioactive waste
underground facility＊ Plutonium recovered from recycled fuel through reprocessing is mixed withuranium to make MOX fuel (mixed oxide fuel), and used again in light waterand thermal nuclear reactors.

Recycled fuel storage center■ Recycled fuel (used fuel)Uranium fuelbefore power
generation

Uranium fuelafter power
generation
Uranium 235
4%

Uranium 238
96%

RecycleMOX fuel
Uranium 235
1%
Plutonium
1%

Uranium 238
93%

Processing/disposal

Plutonium
10%
Naturaluraniumordepleteduranium
90%

High-level
radioactive
waste
5%

Reprocessing fuel used atnuclear power plants (recycledfuel) allows the recovery of theuseful substances uranium
and plutonium for reuse asfuel.
Out of the recycled fuel, onlya mere 5% or less becomesradioactive waste that must be
disposed of, while more than
95% is reusable uranium andplutonium. For resource-poor
Japan, effective reuse of theseis thought to be necessary.

Environmental merits of establishing an atomic fuel cycle

Through reprocessing
as recycled fuel, thevolume of highly
radioactive wastes
can be reduced byabout 70-80%.

■ Highly radioactive waste volume
New Nuclear Policy Planning Council (8th) publication no. 3
Atomic Fuel Cycle Volume Analysis (revised edition)
simplification(1,000 m3) 600

High-level waste occurrence (volume*)

Volume reduction

Total direct disposal volume

500
400
300

Total volume reprocessed(switch to FBR)

200
100
0
2000

2050

2100

2150

* Calculated from glassified solid overpack volume. For direct disposal, calculated for the volume of two
storage canisters.

An atomic fuel cycle can reduce and minimize the volume
and toxicity of high-level radioactive waste disposal, giving it
great merits from the perspective of environmental compatibility.
Reduction of
toxicity

The latent harmfulnessof the radioactivity ofhigh-level radioactive
waste is reduced to oneeighth by the light water
reactor cycle. In contrast,
if a fast breeder reactor
cycle is realized in the
future, the reduction
could be increased to as
much as one-thirtieth.

■ Potential degree of danger
New Nuclear Policy Planning Council (9th) publication no. 14
Atomic Fuel Cycle Volume Analysis (revised edition)
simplification
1

Potential degree of danger*

Compared to low-level radioactive waste, many technologicaland social issues must be solved for the disposal of high-level
radioactive waste.

II
Pioneering Efforts to Protect the Environment

A recycled fuel storage center is a facility where recycled
fuel that can be reused as an energy resource in the future isstored appropriately for a fixed period before reprocessing.
Currently, about 900-1,000 tons of recycled fuel are produced
annually in Japan. Considering the annual uranium capacity of800 tons of the Japan Nuclear Fuel Limited reprocessing plantunder construction in Rokkasho-mura, Aomori-ken, newfacilities to store recycled fuel outside power plants will benecessary.

Direct disposal
Glassified solid(light water reactor cycle)

10-1
10-2

1/8

10-3
10-4

1/30

10-5
10-6

Glassified solid (FBR cycle)

Latent radioactive toxicity (maximum
value) of the necessary natural uranium
for equal amounts of power generation
10-8
Year 1
10-2
10-4
10-6
10-8
10-7

10-10

* The value is relative to the latent toxicity of used fuelafter one year, which is set at one.

44

II

Pioneering Efforts to Protect the Environment

Communication about the environment
In order to raise the level of understanding about our environmental protection efforts, Kansai ElectricPower is constantly conducting face-to-face communication with various stakeholders.

Publication of ÒLearning about Environmental Problems by Experimenting with Things Found at HomeÓ

Kansai Electric Power staff have been teaching about energy
and the environment to the younger generations through visits
to elementary and middle schools and other activities thatprovide educational opportunities. After these activities, wehave received many opinions from Kansai Electric Power
employees, schoolteachers and others involved, including, ÒWeneed educational materials that will make children moreconcerned about environmental problems,Ó and Òfinding ways toteach children about environmental problems in an easy tounderstand way is really a challenge.Ó
In order to respond to these concerns, we enlisted thecooperation of Yoshiharu Yamada, who is a representative of

the Online Natural Science Education Network (ONSEN)
Laboratory and an Osaka City Senior High School teacher, andother experts from outside of our group who teach naturalscience lessons and lead experiments for children. With thegoal of raising children's awareness about environmental
problems, together we prepared ÒLearning about Environmental
Problems by Experimenting with Things Found at Home,Ó acollection of interesting experiments that are easy to undertakeby using materials and tools that are readily available. In
addition, we are currently preparing an explanatory guide forthis booklet to deepen understanding and assist its use invarious environmental education situations.

Pioneering Efforts to Protect the EnvironmentII
Use during a school visit

Learning about Environmental Problems byExperimenting with Things Found at Home

■ A Letter from the Future

In addition to the ÒLearning about Environmental Problems
by Experimenting with Things Found at HomeÓ booklet
described above, as part of our environmental education
efforts for the younger generation, we have also made apamphlet for older elementary school students called ÒA Letterfrom the FutureÓ that explains the global warming problem in

A Letter from the Future

45

A meeting of experts from outside the company

easy-to-understand terms. In this story, a child living in a futurein which global warming has worsened sends a letter to thechildren of today to make them aware of the crisis. Along with
explaining the causes of global warming, the present conditionand expected effects, this story includes numerous example
actions that the children can take in their homes and at school
to help prevent further aggravation of global warming.

Development of the 100,000 Member Eco Family Movement and establishment of the Kanden e-Kids Club

Kansai Electric Power is promoting the 100,000 Member Eco
Family Movement that encourages every employee family
household to conserve resources and energy and otherwise
take actions to protect the environment. As one aspect of this,during the 2005 fiscal year summer vacation, about 600 Kansai
Electric Power Group employees and their children took part ina Kids' ISO 14000 Programme.* This program, which centerson children, seeks to reduce the amounts of electricity, gas, andwater used in households, as well as the amounts of garbage
emitted. As a result, CO2 emissions were reduced about 4.86
tons in total during the activity period of about one week. The
employees who participated evaluated it highly, saying that theirÒenvironmental awareness improvedÓ and that they wereÒhappy to have participated.Ó
In addition, we also held exchange meetings for theemployees and their children who participated in the program.

At these enjoyable gatherings, lively exchanges about what
each household had done, including their successes andfailures, what that they had learned about the environment andother ideas occurred.
Building on the results of these efforts, in June 2006, weestablished the Kanden e-Kids Club for children living in the
Kansai region. In this club, through the Kids' ISO 14000
Programme, as well as nature observation activities, power
station study tours and other programs, we are providing
children opportunities over about one year to think about theenvironment and energy and take actions for conservation.
try to impress the theme of this environmental education program, which is* WeÒdo what you can do yourself to improve the environment,Ó on the participating

children. The program was developed by ArTech International Art & Technology
Cooperation Organization (ArTech), and the International Standards
Organization has permitted the use of ISO terms since it is being expanded inJapan and abroad.

Interaction between employees and their children

Nature game

Interaction with Kanden e-Patio members

We provided members of Kanden e-Patio, an Internet club
operated by Kansai Electric Power, information related to theenvironment, including the Kyoto Protocol and energy
conservation methods, as well as announcements about
Kansai Electric Power Group environmental activities atvarious times through a one year period beginning February
2005.
Then, in March 2006, we held a discussion meeting at which
members could exchange opinions directly. We listened tocomments from the members who participated, including ÒIknow very little about the specific efforts that Kansai ElectricPower is taking regarding the environment.Ó We also heard
their expectations for future Kansai Electric Powerenvironmental efforts, such as ÒI want you to arrange so that
we can do something together, involving everyone,Ó and ÒI
want to take part in environmental events where families canparticipate.Ó

By building on the diverse opinions and ideas we received,
we will further emphasize the perspective of our customers as
we continue to advance environmental communication
activities.

Pioneering Efforts to Protect the EnvironmentII

Participants at the discussion meeting46

II Pioneering Efforts to Protect the Environment
Group company eco-businesses
In the Kansai Electric Power Group, we are promoting environmental businesses that serve society byusing the expertise that we have developed in our environmental protection efforts and by employing themanagement resources of our group as a whole.

The General Environmental Technos Co., Ltd.

The 21st century has been called Òthe environmental century,Ó and enterprise activities
related to the environment and sustainable development are becoming even more important. A
market exists for responding to these needs and businesses involved in fields related to global
environmental protection measures, the regeneration and restoration of nature, the preservationof water quality and the decontamination of soil are expected to grow steadily in the future.
The General Environmental Technos Co., Ltd. is a Kansai Electric Power Groupenvironmental engineering business that combines the fields of environment, civil engineeringand architecture. We make use of the specialized technology and expertise that we haveaccumulated over the years to support the creation of abundant regional environments andcontribute to the realization of a better global environment. We are expanding our fields ofactivity throughout Japan and internationally.
In the 2005 fiscal year, we worked on various public projects related to the environment. For
example, in Yubari-shi, Hokkaido, we participated in the Ministry of Economy, Trade andIndustry's CO2 coal layer fixation technology development project (please see page 38). We
also conducted vegetation monitoring investigations as part of the Ministry of the Environment's
Odaigahara nature regeneration project, and we assisted with the Ministry of Land,
Infrastructure and Transport's national riverside condition investigations.
Kanden Geo-Re Co., Ltd.

Pioneering Efforts to Protect the EnvironmentII

In recent years, the number of confirmed cases of soil
contamination from harmful substances has been increasing during
real estate transactions and the redevelopment of old factory sites.
Furthermore, with the enactment of the Soil Contamination
Countermeasures Law in February 2003, which strengthens
regulations affecting landowners, concern about soil contamination
is increasing daily.
Kanden Geo-Re Co., Ltd., a professional group that specializes inpollution soil countermeasures, undertakes business that includes
consulting, soil decontamination and the resale of decontaminatedland.
By employing a newly developed continuous processing systemthat combines the previously separate techniques of cleansing andheat processing, we are able to decontaminate polluted soil at lower
costs and with greater certainty. Our purified soil can be reused forsuch purposes as golf course fill soil, soil enhancement andhorticultural materials. Through this work, we are contributing to

Coal layer fixation projectenvironmental protection by achieving a 97% or greater recycling
rate.
Pollution
concentration

After cleansing, only the concentrated remainder istreated with heat processing

CleansingThorough decontamination using
multistage cleansing and soil grain friction

Purification
efficiency

Purification
costs

About 70%

purified soil

(medium to large grains)
About 30%

fine grain soil

Continuous cleansing andheat processing system

Heat processing
Decontaminated athigh temperature(about 1,100 ¼C)

Reuse(sold as soil improvement
material etc.)

Reuse rate of
Ash sent to final disposal site

Revolutionary purification system boasts a 97% reuse rate

HydroEdge Co., Ltd.

In April 2006, the Kansai Electric Power Group and Iwatani International Corporation
established HydroEdge Co., Ltd. as a joint venture and began its operation as a liquefiedhydrogen and industrial gas manufacturing plant.
At this company, we use cold energy from liquefied natural gas (LNG), which is supplied by
the neighboring Sakai LNG Center (owned by Kansai Electric Power Group member Sakai
LNG Co., Inc.), to separate air molecules and manufacture liquefied nitrogen, liquefied
oxygen and liquefied argon. Moreover, by using some of the manufactured liquefied nitrogenas a coolant, we liquefy hydrogen gas that is derived from modified natural gas.
As a new energy source that is easy on the global environment, hydrogen is indispensablefor the future efforts of society. The increased use of hydrogen is expected along with thedevelopment and popularization of fuel cell automobiles and other technologies that areenvironmentally friendly.
Liquid hydrogen and industrial gas manufacturing plant47

1

Kanden L-Heart Co., Inc.

Friendly Community Garden: Udono-no-Sato(Takatsuki City, Osaka Prefecture)

Udono-no-Sato Access map

With the goal of developing the range of employment possibilities for disabled people in the
future, we opened the Friendly Community Garden: Udono-no-Sato in Takatsuki City, Osaka
Prefecture in April 2006.
At Udono-no-Sato, people from the local community can enjoy being close to nature by
growing vegetables and flowers. We also hope that people with an interest in environmental
movements such as LOHAS (Lifestyles of Health and Sustainability) will use it for organic
farming and horticulture with minimal use of agricultural chemicals.
Moreover, we believe that as a gathering place for people of all generations, from theelderly to young children, Udono-no-Sato is a place for interaction with disabled people,
including the employees of Kanden L-Heart Co., Inc.

Friendly Community Garden: Udono-no-Sato

Portulaca, a plant that breaks down andpurifies environmental hormones

Kanden L-Heart Co., Inc. is selling Portulaca, an ornamental plant that has a high ability toneutralize endocrine disruptors (so-called environmental hormones).2
Kansai Electric Power developed this species of Portulaca in collaborative research with
Osaka University. We were able to select a species with a high ability to neutralize
environmental hormones from among the numerous Portulaca species and successfully
produce it in large amounts.
1

Portulaca

Kanden Plant Corp.
Filter cleaning enterprise

Kanden Plant Corporation is an enterprise that promotes reuse by cleaning medium
performance filters for building and factory air-conditioners with ultrasonic waves (cleaning 3
to 5 times possible). As a result of this cleaning, waste can be reduced to 1/3 or even 1/5 ofbefore and costs can be reduced about 30% by decreasing new purchase expenses.
In addition, even if the currently used filter is a non-cleanable filter, conversion to acleanable filter with the same performance is possible, so we explain the potential for thesechanges to our customers.
Our efforts have been highly evaluated, and in the 2004 fiscal year, we received the Osaka
Environmental Prize Honorable Mention from the Osaka Prefectural Citizens Committee forCreation of an Abundant Environment, a group that is chaired by the Osaka Prefectural
Governor.

Pioneering Efforts to Protect the Environment

Kanden L-Heart Co., Inc. 
In 1993, we established Kanden L-Heart Co., Inc. in cooperation with Osaka City and Osaka Prefecture as apublic and private sector joint venture. This Kansai Electric Power special affiliate company promotes theemployment of people with mental disabilities and heavy physical disabilities.
2 This Portulaca, which originated in South America, is a relative of Portulaca grandiflora in the Portulacaceae
family and is resistant to dryness.

II

Ultrasonic wave automatic cleaning equipment

Environmental toilets

Two types of environmental toilets are used for their merits indifferent application situations. Evaporation toilets dry and break
down human waste to minimize the remnants, while flush water
recycling equipment purifies the water used to flush toilets for reuse.
Both types of system contribute to the protection of the surrounding
environment and water resources. Kanden L&A Co., Ltd., anotherKansai Electric Power Group member also sells environmental toilets
that are good for nature and people.

Evaporation toilets

Flush water recycling
equipment48

II

Pioneering Efforts to Protect the Environment

Independent review
Kansai Electric Power has received independent review of environmental performance information in
our CSR Report 2006 from Tohmatsu Environmental Research Institute Ltd. to assure confidence in our
accuracy. In addition, we have expanded the extent of this review compared to the previous fiscal year.
(Items that have received independent review are indicated by this mark to the right.)

As part of our overall independent review,
we received the following commentary about
theresultsof

oureffortsastheyrelatetoadvice we received last year about areas thatneeded improvement.

Independent expert comments

Regarding expansion of the extent of coverage of
calculations related to the environment, along with
undertaking new eco actions in group companies, youhave worked to expand the extent of coverage andincluded environmental accounting calculations thatencompass the data of group companies. In the future, I
hope that you further expand the extent of coverage formain environmental performance items.
② Regarding environmental performance data calculation
methods, you prepared an Eco Action Calculation Manualwith unified rules in order to standardize calculation
methods that had varied between some business places.
However, application of the calculation rules varies in thedetails between some items, so the manual should be
revised to prevent the occurrence of calculation method
differences.
③ Regarding environmental performance data aggregation
methods, you implemented a new environmental
management information system in order to improve theaccuracy of the data. In the future, by making functions
that are useful for practical application and management
even more effective, I expect improved data aggregation
efficiency and accuracy.
①

Pioneering Efforts to Protect the Environment

II

Future Kansai Electric Power efforts
As

our

CSR

efforts

and

we

will

expandthepublicly

announce

theirenvironmental

performance data.
In addition, we will unify the calculation rule details
and investigate more efficient calculation methods fortheenvironmental

performancealready making public.

Independent review meeting

Acquisition of EcoLeaf environmental label certification

Kansai Electric Power's main product, electric power (system electric power), hasreceived EcoLeaf environmental label certification.
The EcoLeaf environmental label is an environmental labeling system that is operated
by the Japan Environmental Management Association for Industry (JEMAI). This system
uses third party verification of quantitative environmental data for the product lifecyclefrom the gathering of raw resources to disposal and recycling. In July 2003, Kansai
Electric Power was the first business in the energy services field to receive thisregistered and publicly certified label. We will continue to use this label and build
customer confidence through the display of this type of environmental information.

49

advance,number of companies included in our data aggregation

data

that

we

are

Evaluations of our efforts and reflection of theresults in the next fiscal year

Evaluations of and opinions about our 2005 fiscal year efforts
Results of questionnaire given to non-employee stakeholders

In order to receive feedback to improve our future environmental communication efforts, we asked readers of Kanden e-Patio, Kansai
Electric Power's email magazine, to complete a questionnaire about our environmental efforts.
Electric

1:

How

Power'smuchinformation

environmental

about

efforts

Kansai

have

you

2.1%

0

50.7%
20

ElectricPowerenvironmental

efforts?

(multiple

responses

allowed)seen or heard so far?

11.6%

Question 2: Do you know anything about the following Kansai

16.2%

40

60

19.4%
80

Seen and/or heard frequently
Seen and/or heard occasionally
Cannot say either
Seen and/or heard infrequently
Never seen or heard

100%

Through development and popularization of high efficiency machinery, such as Eco
Cute, which uses atmospheric heat to warm water, we are decreasing customer CO2
emissions by reducing their electricity use.
With a focus on nuclear power generation, which does not emit CO2, we are working
comprehensively to stop global warming.
We are working to develop fuel cells and other new generation energy supply
technologies.
We are pursuing efforts to contribute to the environment with people in ourcommunities, including planting seedlings at public facilities and holding a symposiumwith the theme of environmental problems in June during environmental month.
To prevent global warming, we are developing technology for the separation andrecovery of CO2 in the smoke exhaust from thermal power stations.
We are making donations to the Kansai Green Power Fund and otherwise proactively
supporting the popularization of new energies.

68.1
62.7
32.3
20.4
19.2
17.1

About 60% of the questionnaire respondents stated that they had seen or heard information about Kansai Electric Power's
environmental efforts. In addition, we learned that Eco Cute and other high efficiency machinery, as well as our efforts against global
warming through nuclear power generation, were widely known. We will continue to advance our efforts to communicate about theenvironment with consideration of the perspectives of our customers.
For your environmental management system, you have established a new Environmental Board below
your CSR Promotion Council that is cooperating with the Group Environmental Management Committee toundertake Eco Actions, and efforts of the Kansai Electric Power Group as a whole are progressing. I hopethat you also use things such as the Eco Action 21 certification acquired by the Hokusetsu Sales Office topromote and expand environmental management and information disclosure as the base of your activities.
Regarding your efforts for the environment, you have incorporated building energy management, taking
energy conservation measures in your new headquarters building, for example. Through the accumulation ofdiligent efforts, you are reducing environmental burdens from office activities and making other progress inthe steady advancement of your New ERA Strategy. You are also making proactive efforts abroad. In China,
Bhutan and other countries you are promoting natural energy to prevent global warming. I expect that you
will strengthen and promote these efforts in Japan and abroad even more.
For the purpose of communication about the environment, you have prepared materials for environmental
MORISHITA Ken education and established the Kanden e-Kids Club as well as actively promoted the 100,000 Member Eco
President,
Movement. Your efforts in this area can be evaluated highly.
Eco-Management Institute Family
Overall, you are making steady progress in your efforts for the environment and I expect that you willcontinue these efforts in the future.

An expert's
opinionWe considered the above opinions as we set our 2006 fiscal year policies.

II
Pioneering Efforts to Protect the Environment

Question

As an energy business, Kansai Electric Power's relationship with the environment is deep. We
must fulfill various social responsibilities, including taking the lead in efforts to resolve
environmental problems.
With the April 2005 creation of the Kyoto Protocol Target Achievement Plan by the Prime
Minister's Cabinet, the revision of the Law concerning the Promotion of the Measures to Copewith Global Warming, and other developments, Japan's socioeconomic system is beginning alarge transition toward the creation of a society that counteracts global warming. Kansai ElectricPower's role in this change is to maintain the lowest level of CO2 emissions factor among Japan's
electric power companies and to take appropriate steps in response to the revision andenactment of various laws and regulations related to global warming prevention.
At the same time, we will tackle regional environmental problems, for example, taking suitableand effective measures for waste and PCB processing. We will also confront the asbestos
problem and other new environmental problems as they arise swiftly and appropriately.
Furthermore, we will continue to undertake communication about the environment with our
Takanobu Hirayama various
stakeholders in order to promote understanding of Kansai Electric Power's leadership in
Executive Officer
Office of Environmental Considerations Director environmental protection efforts.
The Kansai Electric Power Co., Inc.

Policies for the next

fiscal year and beyond50

Ⅲ Actively Contributing to Regional Society
TopicsProtecting historical assets by inspecting electrical equipment at cultural heritage sites

Actively Contributing to Regional Society

Ⅲ

Inspection of electrical equipment at Takenokuchi Hachiman Shrine (Sumoto City)

From

power

distribution,
basis

for

KansaiourtoPower,

usetoelectricity

business

Electric

customers

generation

providing

the

and
we

power

stablyisourbelieveelectricity

totransmission
ourcustomerunwavering

that

that

in

we

order

and

Kansai,theenterpriseismission.
toprovide

allow

At
our

comfortably,

we need to achieve harmony with local communities and build
relationships

that

are

deeper

than

those

developed

by

other

the

regionThe

chiefpriest

of

ÒIn

old

buildings,

toequipment

contributetoefforts

expresstosociety.

We

our

have

also

numerous
madeappreciationtoactivities

customerthepeople

to

homes

of

similar locations.

the

of

cultural

servicecommunities where we operate. As a result, we have built evenelderly

For example, during our Customer Appreciation Month every

CustomerAppreciationMonthactivities,

wecooperate with local welfare-related agencies, fire stations andother community organizations to provide expert inspections ofelectricalequipment

carefully

checkequipment

temples,

Shintoshrinesconfirm

that

there

and

are

no

fire

alarms

at

and

at

touristotherelectrical

publiclocations.

destinations,culturalleakagesWe

Buddhist

heritageorsites

problems

towithelectrical wiring, even making simple repairs as necessary. We
are putting our hearts into conducting these types of efforts to
not

only

guaranteeastablesupplyofelectricity,

but

also

allow our customers to use electricity with peace of mind.

51

cultural

where

KansaiElectric

leakages

are

the

most

Power

frightening

heritagesites,

live

alone,

in

we

are

the

same

socialalso

conducting

mannerwelfareatfacilities

these that make use of Kansai Electric Power's skills.

and we conduct activities to serve people in our communities.
ourbusinesstheand

As one member of local communities, we are making efforts

of daily appreciation for the customers who use our electricity,ofshrineexaminations

who

November, we make companywide efforts based on our senseonePower's

numerous

day and night to contribute to society through activities such as

stronger ties with them at all of our business places.

Asaelectricalelectrical

undertakenhasthing. I feel relieved thanks to these inspections.Ó Moreover, in
addition

haveElectric

based,

conducted electrical equipment inspections thanked us, saying,

our

we

Kansaiareheritages that are historically important for Japan as a nation.

types of business. For this reason, since the establishment ofbusiness,where

activities

toElectrical leak inspection

Topics-3
Efforts to attract businesses for the vitalization of the Kansai region■

Efforts to attract businesses to promote regional vitalization
Since the 2000 fiscal year, Kansai Electric Power has been

cooperating with local governments and business communities
inefforts

topromoteeconomic

growth

in

the

areas

where

we

operate by attracting new businesses.

(Top) PR tools to attract businesses (Bottom) Library at our headquarters buildingⅢ

the digital consumer electronics industry.
In

theElectric

future,

Power

we

will

Group

utilize

fully

our

expertise

of

the

we

will

on

investment

and

focus

Kansaiattraction activities based on solutions to businesses needs inorder to continue helping with the vitalization of the region.

Since local governments lead efforts to attract business, atKansai Electric Power we endeavor to support their efforts in abackstage role as a business rooted in the region. For example,
we

act

as

a

businesses

bridgethatbuilderarebetweeninvestigating

local

new

governments

locations.

and

We

conduct public relations efforts and other activities to promote
themeritsoftheKansairegionandattracttheattentionofbusinesses that are considering facility investments.

■

Amagasaki City is one of Japan's leading industrial cities,
but

it

order

has
to

been

stagnant

promoteeconomicallyrevitalization,

we

in

have

recentbeen

years.

focusingIn

ourenergy on attracting advanced technology manufacturing andAttraction of a new Matsushita plasma display factory

other businesses to our city, particularly to the area near theAscoast.

a

Display

resultPanel

Electric

of

these

Co.,

a

Industrial

types

joint

Co.,

of

efforts,

ventureLtd.

Matsushita

established

and

Toray

by

PlasmaMatsushita

Industries

Inc.,announced on May 2004 that they would locate a new factoryfor■ Interview

also

plasmadisplay

panels

on

the

site

of

KansaiElectric

Power's decommissioned Amagasaki Number 3 Power Station.
This

plant

began

operationin

September

2005.

Then,

We

plasmahave

realized

display

the

panel

decommissioned

locationfactory

AmagasakiofatNumber

a
the

3

new

Matsushita

site

Power

of

the

Station.

In

Actively Contributing to Regional Society

Construction of a new Matsushita Plasma Display Panel factory on the site of a decommissioned Kansai Electric Power station

addition to the high evaluation of the potential of our city as anindustrial city, I believe that the long-term ongoing cooperation
betweenKansaiElectric

Power,

Hyogo

Prefecture,

and

our

in
city in attracting businesses also contributed to our success.

January

2006,

they

announced

that

they

would

build

anotherAsaresult,variousripplenew factory, which will be the largest of its kind, on an adjacentsite. They are advancing the construction of this plant with the
goal

of

starting

approval
Hyogo

Prefectureevaluated
attracting
large

operation

procedures

andpositively
the

local

and

according

City

to

July

2007.

Amagasaki

and

The

flexible
City

a

large

factor

of

these

new

factories

concepts

harmonize

zone,

an

outlined

in

area

swift

by

governments

wascoastalone-stophandling

placement

state-of-the-art

Amagasakiinotherwise

in

is

being

the Amagasaki

wassuccessfully

factories.

beautifully

that

the

These
in

the

renewedForesteffects

ontheregional

economy are now occurring,
includingnewemployment

and the expansion of related
businesses.
close

company,
the

In

the

cooperation
we

appealfuture,
with

will

of

in

your

enhanceourlocationPlan
advantages

and

focus

on

for the 21st Century.

■

Future efforts

The

Kansaieconomyisreturningtohealthwithagrowingproviding

one-stop

approvals

as

in

our

effortsalocation

basic

to

stance

build

more

Tsuyoshi Iwata
Amagasaki City Industry andaccumulationofindustries

andincreasing

production,

due

in

local industrial vitality.

Economy Bureau Chiefparticular to the revival of factories in Kansai and the growth of52

Ⅲ Actively Contributing to Regional Society
Contributions to society as a corporate citizen
As an enterprise with deep connections to communities and individual lifestyles, we are actively
contributing to regional society.

Support for people with disabilities
Kanden Collabo Art 21
Kanden Collabo Art 21, an event that is representative of
Kansai Electric Power's efforts to contribute to society, is aseries of exhibitions that accepts submissions of art created bydisabled people from the public. In this collaborative project thatÒGhostÓ by Ayumi Shimatani

connects businesses and society through art, we cooperate with
theTanpopo-no-ye

Foundation,

a

group

that

has

Winner of the 2005 Grand Prize

deepexperience with the art of disabled people. Together, we accept
submissions from throughout Kansai, select works for awards,
and hold public exhibitions. Every year we receive over 600
outstanding submissions. In the 2005 fiscal year, the 5th yearthat we have held this event, we held exhibitions at seven

Public exhibition

Award ceremony

locations throughout Kansai and Wakasa in order to allow more
people to directly experience art created by disabled people.

Kanden Kagayaki Festival
We

have

held

this

concert-stylesocialwelfare

event

that

includesmusicalperformances and other events by people with disabilities since 1995 with the goal of
realizing a society where all people, including the disabled, can live in harmony.
Since 1999, we have made this a main stage event at Citizen Festival in Osaka, apublicActively Contributing to Regional Society

Ⅲ

event

opportunity

that

to

draws

meet

about

and

70,000interactwithpeopleeach

numerous

year.

This

nonprofitandfestival

is

a

good

nongovernmentalorganizations, government agencies, labor unions and businesses at the same time.

SportsArts and culture
Classical concerts

Supporting student American football with the
Kanden Flashbowl Series

Since

in

sponsoring

Kansai,theweKanden

have

1998,

we

have

been

holdingclassical

concerts with an emphasis on local Kansai musicians

In order to support student American
footballKanden Kagayaki Festival

at our headquarters, at all our branches and at otherbeen

locations.

Flashbowl

Series of regular season games every
spring and fall since 1988.

Kanden Flashbowl Series

Volunteer2006 Kanden classical special: An Invitation to the Opera

Support for employee volunteer activities
We support the desires of our individual employees to contribute to society throughvolunteer activities.
In addition to offering volunteer time-off, a matching gift program and other support
policies, we provide information to our employees through in-house publications toraise their desire to participate in volunteer activities.

■ Support system for volunteer activities
Volunteer time-off use results

Matching and gift fund results(Fiscal 2005) 116 instances totaling 209.5 days

(Fiscal 2005) 5 instances totaling 320,000 yen

This system recognizes activities that contributeWith this system, the company supports contributions

to society and meet fixed conditions, allowing

within a set limit to public organizations that meet

employees

thatparticipate

in

them

to

take

fixed

requirements

50Ð100% of the time taken for them, within anandcollected

annual limit, as specially recognized time-off.

activities.

madethroughby

individual

workplace

employees

fund-raising

In-house publication: Kansai Electric Power News53

Efforts at each business place
At every one of our business places including branches, sales offices, electric power facilities, power stations,etc., we are supporting the implementation of community events, including cleanup efforts, planting, andsports tournaments, as well as participating in many other activities that are rooted in the local communities.

Illuminated messages on the Kobe Kanden Building (Kobe Branch)
January 17, 2005 was the 10th anniversary
of

the

Great

Hanshin-Awaji

Earthquake

Disaster. To commemorate this tragedy, theGreat

Hanshin-Awaji

Earthquake

Disaster

1.17 Gathering was held in Higashi Yuenchi
Park, which is adjacent to the Kobe Kanden
Building. To

expressoursolidarity

with

the

feelings and motivations of the participants,
we presented the illuminated message Ò1.17Ó
on the side of our Kobe Branch office building,a tower that is a local landmark.
As a business that is deeply linked to Kobe,
we

have

presented

othertimelyilluminatedmessages since this event to further build ourGreat Hanshin-Awaji Earthquake

Christmas tree

Airplane (opening of Kobe Airport)

Disaster 1.17 Gathering

connection with the people of the city.

Employee volunteer activities (Headquarters, Osaka Kita Branch and Osaka Minami Branch)
Kanden Kagayaki Festival
At the Kanden Kagayaki Festival, a social
welfare event held every fall, our employees

help

in

other

ways,

includingactingaswheelchair assistants at the station closest to
the event site, providing event site guidance
and main stage security, helping with event
site

cleanupandcooperatingin

attractions
Wheelchair assistants at a nearby station

Event site cleanup (garbage separation)organized by other groups. Employees who
participated made comments such as, ÒIt wasafulfillingday.Ó

activities,

ourThroughtheseemployees

volunteer
deepened

2005 fiscal year results○ Date and time of event: October 23, 2005 (Sunday), 10 am to 4 pm
○ Location: Osaka Castle Park Taiyo-no-Hiroba playing field○ Number of volunteer participants: 44

communication with the staff of other groups
and visitors to the event.

Visiting social welfare facilities (Hanshin Sales Office and Sanda Sales Office)Christmas party

At the Hanshin Sales Office and Sanda Sales Office, we voluntarily participate in a
Christmas party held at a local community welfare facility.

Actively Contributing to Regional Society

Ⅲparticipate as implementation volunteers, andIn addition, we conduct fundraising efforts in our sales offices and with the collected
funds and the company's matching gift, we give Christmas presents to the people atthe facility.

■ Their happy faces make me think, ÒI am going to do
this again next year!Ó
Motivatedbythefeelingthat

wewantedtocommunity, we began to participate voluntarily in

help

the

mochi ricecake making events at the Tannan Seimei En welfare facility in
1999. Currently, we are participating in the Christmas party thathas become an annual custom at this facility. Every December,
we start to worry, ÒWhat can we do to make it a good time thisyear?Ó On the day, though, when I see their eager waiting
faces, I think, ÒI am going to do this again next year!Ó With thecooperation of the sales office staff, I want to continue to havevaluable exchanges with other people in the community.

Mihoko Higashiura
Director's OfficeHanshin Sales Office

Certificate of appreciation from the facility

54

Ⅲ

Actively Contributing to Regional SocietyInteraction with communities in environmental beautification efforts (every business place)

We conduct cleaning and planting activities to beautify theenvironments of the surrounding communities at every one ofour business places.
We cooperate with numerous local groups, beginning with thelocal governments and neighborhood councils that administerareas around our business places, in widespread cleaning
activities at sightseeing spots, beaches, rivers, public welfare

facilities and other locations.
In addition, we distribute flower seeds and plant seedlingsand conduct planting activities at public facilities and elsewhere.
We also conduct other activities to deepen exchange, including
inviting local kindergarteners to Kansai Electric Power businessplaces to harvest sweet potatoes that were grown on site.
Inspection andcleaning of crime
prevention lights in aschool zone
(Shiga Sales Office)River cleanup near our Sales Office(Maizuru Sales Office)Actively Contributing to Regional Society

Ⅲ

Cleaning of a bronze
statue at Unazuki
Hot Springs Spa(Kurobegawa
Electric Power
Systems Center)

Sweet potato planting andautumn harvest events forneighborhood kindergarteners(Kobe Operation and
Maintenance Office)

Haraido Beach cleaning(Gobo Power Station)

Releasing young fish
(Tokai District Office)Intersection
cleaning near
Wakayama Castle(Wakayama Branch
and Wakayama
Sales Office)Planting activity withelementary school students(Nara Sales Office)■ ÒThe feeling of refreshment after we are done cleaning is greatÓ
At our Kujo Sales Office, we have been participating in the Dust
Busters cleaning volunteer group during the Tenjin Festival since 1994.
The Tenjin Festival, famous as one of Japan's three largest festivals, isa lively summer event. Behind the scenes of this festival, the Dust
Busters pick up garbage in the Tenmangu neighborhood of Osaka andhandle the work of setting up and recovering garbage cans on thestreets. Collecting the garbage cans after the main event late at night isparticularly hard work, but the feeling of refreshment after we are done cleaning is great.
In addition, the chance to interact with the other Dust Busters, including staff from other businesses
Daisuke Kuge and student volunteers, while cleaning is an attractive part of this activity.
Director's Office, Kujo Sales Office

Participation in the Toyooka Dance (Willow Festival)(Toyooka Sales Office, Himeji Operation and Maintenance Office and group companies)

The Toyooka Willow Festival held in
Toyooka City reaches its climax on the eve ofAugust 1 every year with the Toyooka Dance,
the main event of the festival. About 70
Kanden employees from our Toyooka Sales
Office, our Himeji Operation and Maintenance
Office and our group companies participate
as the Waku Waku Dance Troupe. Theirenthusiastic dancing in a large formation also
contributes to Kansai Electric Power's good
public relations.

55

Evaluations of our efforts and reflection of theresults in the next fiscal year

Evaluations of and opinions about our 2005 fiscal year efforts
Employee awareness survey

Customer evaluations and common opinions■ Every year we execute a survey of all employees○ Image of Kansai Electric Power's efforts to contribute towith the community and contribution to society.

① Participation in volunteer

activities ÒIn the last year, I haveparticipated in volunteer
activities either with thecompany or independently.Ó
36.1%② Desire to participate involunteer activitiesÒI want to participate if
there is a volunteer
activity that I am
interested in.Ó 73.0%

Main requests from employees¥ Information about volunteer
activities where participation ispossible near their homes¥ Information about company efforts
to contribute to society (public
relations)¥ Talks about volunteer activity
experiences¥ Dispatch of instructors to teachabout wheelchair assistancemethods, the handling of seeingeye dogs, etc.

Even though nearly 3/4 of our employees expressed a desire toparticipate in volunteer activities, only about 1/3 actually participated inthem in the last one year. We will consider the opinions and requests
that we received through this questionnaire and review the contents of
the information that we provide employees.
An expert's opinion

Noboru Hayase

Director and Head of the Secretariat
Osaka Voluntary Action Center Social Welfare Corporationsociety (from the results of a customer questionnaire)¥ ÒYou are contributing to societyÓ 80%○ ÒDambo-no-KoeÓ feedback system(a system for employees to collect the opinions of customers andcommunities and share them in-house)

Some representative opinions¥ ÒKansai Electric Power, including group companies, should
not just pursue profit, it should contribute more to society
and make more efforts for public welfare.Ó¥ ÒI want you to deepen your roots in the community more
and be a business that exists in harmony with the region.Ó
Starting with Kanden Collabo Art 21, our exhibition of works created andsubmitted by disabled people, we will continue our efforts to promoteinteraction with communities and to contribute to society, and we will
make active public relations efforts, including in-house communications,in order to show our face to the regions where we operate.

In the 2005 fiscal year, Kansai Electric Power's total number of activities directed toward
contributing to society increased. For example, the Kanden Collabo Art 21 exhibition series for
artworks submitted by disabled people had 40 more submissions, a public exhibition period thatwas 2 days longer and a daily attendance rate that was 20% higher compared to the previous
fiscal year. Furthermore, among other advances in enhancing the content of this program, you
added a touring exhibition throughout all Kansai's prefectures to public exhibitions in Osaka City,
resulting in triple the total number of attendees.
Moreover, I have heard that recently labor and management are cooperating in efforts to makebusiness places and vehicles, as well as employee residences, into safe havens for children as
part of the 110-ban movement. You can use your strengths as an enterprise that pursues businessthroughout the Kansai region to spread these efforts to make towns safer and more secure.
In the future, I expect that Kansai Electric Power will further develop systems that will enable
your individual employees to participate even more actively in voluntary citizen activities.

We cosidered the above opinions as we set our 2006 fiscal year policies.
Policies for the next fiscal
year and beyond

Tatsuya Kawabe

Office of Community Relations Director
The Kansai Electric Power Co., Inc.

Ⅲ
Actively Contributing to Regional Society

to investigate their consciousness about harmony

At Kansai Electric Power, we wish to develop in step with the local communities where
our businesses are rooted. Based on this idea of harmony with the communities where we
operate, we are making diverse efforts, ranging from close-at-hand efforts, such as
cooperating in the undertaking of local community events, to welfare for disabled people
and regional cultural support.
By cooperating with the people in our communities, our efforts to contribute to society,starting with the Kanden Collabo Art 21 exhibition for works submitted by disabled people
and our recent efforts to promote 110-ban safe havens for children, will help create evenbetter local communities.
On the other hand, we also have support systems for the volunteer activities of Kansai
Electric Power employees, including volunteer time-off and work leave systems and amatching gift program. By using these, our employees are pursuing all types of volunteer
activities not only as businesses people, but also as members of society.
In the future, we will seek to further raise employee consciousness about contributing tosociety, and we will provide various information at every opportunity with this goal.

56

Ⅳ Respect for Human Rights and Creation of Good Workplace Environments
TopicsOpening unlimited possibilities at Kanden L-Heart Co., Inc.

Respect for Human Rights and Creation of Good Workplace Environments

Ⅳ
At

Kansai

employElectric

peoplewithPower,

disabilities

we

have

proactively

for

many

years.

We

tried

to

soughtto■ ÒThis work motivates me every dayÓWhen I was about 23, I was unexpectedly diagnosed

develop more diverse occupational possibilities that go beyond
withpulmonary

hypertension

that

This

diseaseunknown
furtherincrease

employment

opportunitiesforpeoplecauses.

incurable

can

from

kill

if

it

with
gets worse, so every day I woke up thinking, ÒI am still

mental and severe physical disabilities who had not had many
alive

today.Ó

I

chose

to

have

a

lung

When

I

finallytransplant,butI

chances to work. On December 9, 1993, the International Day
could

not

find

a

donor.

found

one

after

of Disabled Persons, with the cooperation of Osaka Prefecture
waiting three years, I shook and cried with joy. I was theand Osaka City, we established Kanden L-Heart, a joint publicfirst person in Japan to receive both lungs from a brain
privateventureasabusiness

place

that

employsnumerousdead donor.

people with heavy disabilities.
Now, at Kanden L-Heart, I take care of receiving and
At present, 96 employees with disabilities that include visual,sending
hearingandlanguage

impairments,

internal

andin-house

communication

mail

and

outgoing

external
mail for the Kansai Electric Power headquarters and am

physicaldisabilities,

andintellectual,

psychologicalandresponsible

developmental

disabilities

take

the

lead

in

the

work

These

employees

cooperate

cheerfully

and

for

energetically

in

the

work

duties,includingflowercultivation,

workplace.

the

many

Since

we

mentally

disabled

handleimportantindocuments

variousdirectinghere.
peoplefromcustomers,

we

put

our

heartsinto

printing,
doing our work properly. When I look back on the years

product

wrapping,

healthmassage,mailservices,design

and
when

I

would

now

was

fightingmyillness,

I

had

no

idea

that

I

data services.
Furthermore,

in

the

2005

fiscal

year,

we

also

hired

be

responsible

for

this

kind

of

work

that

peoplemotivates me every day. Through my work, I have also

withmentaldisordersin

response

tosociety's

need

for
had the opportunity to meet many people. I have a very

expanded employment opportunities for them.
normal life, but I feel that this is really important. When I
We believe that we are achieving our desire to allow people
got

a

job

at

this

with disabilities to increase their self-reliance and participationcompany,

mylifestylechangedagain.

in society by working with a sense of purpose.
My

Since Kanden L-Heart's founding, over 40,000 people havedisability is inconvenient,
visitedits

mainbusiness

place

in

Suminoe

Ward,

Osaka

City,
but now I do not feel like

with

many

gueststouringtheworkplaces

andpurchasing
there

is

anything

toseedlings.
regret in my life.

Shiro Itagaki
Business Assistance Center
Kanden L-Heart57

resulted

the framework of an electricity enterprise, however, in order toRespect for human rights
The Kansai Electric Power Group is working as an enterprise to deepen every employeeÕs accurate
understanding of human rights, while making efforts to become a business that does not tolerate any
kind of discrimination or sexual harassment and to realize a discrimination-free society.

Fundamental policy
As
and

a

company,

we

we

are

are

endeavoringwithtraditional

aware
to

of

our

resolvesocialresponsibilities,

discrimination■ Promotional Systemproblems,
Kansai Electric Power Promotional Committee

starting
every

employee's

caste

accurate

discrimination,

understanding

by

and

deepeningawareness

for Education on DiscriminationofMember fromindividual organization

humanrights,building

positive

workplace

activelytorespectforenvironments.

these

In

rightsaddition,andcreating

wearestriving

does

not

tolerate

Committee chair

Member from

Promotional

individual organization

createa

corporate

culturethat

councils of
branch offices etc.

discrimination

and

to

contribute

to

the

realizationofaMember fromsocietyindividual organizationthat is free from discrimination.
We

are

also

endeavoringtounderstandtheMember frominternational

individual organization
Committee chairconsensus and standards regarding respect for human rights,

representatives
Member fromand making thorough efforts to eradicate forced labor and childindividual organizationlabor, as well as prevent sexual harassment and discrimination
Member fromtoward HIV carriers in workplaces.
Moreover,

we

will

further

deepenour

cooperation

with

Promotional

individual organization

Directorcommittees ofourgroup companies

Member from

group
and

companies,

promotesupportefforts

to

their

raise

awareness-raisingrespect

for

human

activities

rightsinindividual organization

theMember fromindividual organizationgroup as a whole.

Fiscal 2005 human rights awareness promotion efforts
the

2005
to

fiscal

year,

raise

awareness

we

executedabout

training

caste

activities

fordiscriminationallmaterials.
Inandhuman rights continuously, with 23,971 employees from all parts of

the

2006

fiscal

year,

we

will

continue

toconduct

variousthe company participating.
In addition, we executed awareness-raising programs and othereffortstoincrease

understandingandknowledge

duringConstitution Week and Human Rights Week.
DuringHuman

RightsWeek,

weinvitedthesubmissionofhuman rights slogans, receiving 8,264 in the 2005 fiscal year. The
in-housebewinner

aware

of

was

the

ÒDeep

weightofinjurieswords.Ó

arecaused

We

also

by

held

words,apleasehumanrightslecture on the theme, ÒBusinesses and human rights in the era ofglobalization,Ó

andprovided

information

on

the

portalsite

for

Human rights
lectureourgroup companies.
Moreover, we promoted respect for human rights by conducting
training for all of our company officers, including our President, andauditors with the theme, ÒAn era of reform-business management
and human rightsÓ to make our top managers themselves aware of
the newest information regarding respect for human rights.
Human rights

At

the

same

time,

in

order

to

further

deepencooperation

withinformation

group

companies,

meetings

and

we

held

conducted

humanrightsinformation

wide-ranging

discussions

andexchanges

exchangeabout

exchange meetingwith group

human

company staff

rightsawareness-raising

opinionabout

Ⅳawareness-raising efforts.

training■ Discrimination and human rights training (fiscal 2006 plan)
Item

Details

Awareness-raising and training for all

Implement training for every employee at least once per year on a business place and job level basis. Use aemployees

variety of training methods to raise effectiveness.

Development of company human rights

Actively send employees to external training meetings to develop leaders who will promote training in the

promotion leaderscompany.

Investigation of the status of human rights

Determine the status of efforts, including those of committees for the promotion of education about caste discrimination, at every

trainingbranch and affiliated company to identify various issues and investigate the situation with company-wide cooperation and support.

Constitution Week and Human Rights

As linked awareness-raising activities, conduct lectures, human rights slogan contests and other activities.

Week awareness-raising activities

Seek to raise awareness by making employees aware of these activities.

Respect for Human Rights and Creation of Good Workplace EnvironmentsIn

employees

From the perspective of respect for human rights, reform daily company practices that should be improved andReconsideration of past company practices
raise awareness.

Information-sharing, support and cooperation

To further raise human rights awareness among Group businesses, actively pursue information-sharing,with Kansai Electric Power Group companies

support and cooperation.

58

Ⅳ

Respect for Human Rights and Creation of Good Workplace Environments

Efforts related to safety and health
Employee safety and health maintenance are at the foundations of our existence as a business.
Kansai Electric Power endeavors to create workplaces where employees can do their jobs safely andhealthily.

Safety and health activity policies and plans

Safety and Health Committee

To create workplace environments where employees can dotheir jobs safely and healthily, we are striving to eliminate
disasters and create invigorating workplaces that are healthy
and energizing.
Specifically, we are setting our own original safety andhealth activity policies and plans, as well as undertaking
voluntary efforts grounded in observance of the Industrial
Safety and Health Law and other related laws and ordinances.

Labor and management should be unified in the handling ofissues related to safety and health. For this reason, we holdmonthly Safety and Health Committee meetings to advance our
discussions on creating safer, healthier workplace environments.

Fiscal 2005Ð2007 Kansai Electric Power safety
and health activity policies Important measures[Related to safety] 1. Revision of safety managementfoundations
2. Thorough safety efforts for partners andother companies[Related to health] Promote mental health and lifestyle-related
illness measures

Group-wide safety efforts

Respect for Human Rights and Creation of Good Workplace Environments

Ⅳ

We are conducting a wide range of safety activities in order tobuild a Kansai Electric Power Sphere of Safety that assures thesafety of Group company and subcontractor employees, customers
and every other person who has any relationship with Kansai ElectricPower. Specifically, every year, we hold a Kansai Electric Power
Sphere of Safety Promotion Meeting where we conduct informationexchange and other efforts toward Group-wide disaster elimination.

■ Interview
In order to maintain and improve the mental and physical health of
every one of our employees, I believe that it is important to advise
them so that they understand their own health conditions and maketheir own efforts to improve their exercise,eating, sleeping and other lifestyle habits.
For this reason, we provide guidance
suited to each individual through healthmaintenance advising during regular healthexaminations and health consultations for
employees who work long hours.
In addition, we are holding classes andother events to spread awareness of healthIzumi Maruyama
management and emergency first-aid.
Occupational physician for
Kansai Electric Power

Safety and health efforts● Accident prevention policies and education

To prevent accidents during the course of business execution,
we are promoting events and education to improve working
environments, including equipment safety improvement and safety
awareness heightening. As a result, the accident frequency rate of
Kansai Electric Power has remained at a level lower than thenationwide average. From now on, we will examine latent risks
through risk evaluation methods and undertake other risk reduction
activities to further enhance our disaster prevention efforts.
■ Accident frequency rate
Acci
dents rate National average Kansai Electric Powerfrequency

1.89

1.79 1.77 1.78 1.85

1.95

■ Accident severity rate

Severity rate

0.16

National average

0.180
0.13

0.19
0 96

0.22 0.16 0.37 0.28

0.46

01 02 03 04 05 (Fiscalyear)* Accident frequency rate: Indicator of

accident frequency widely used aroundthe world that is calculated as thenumber of total accidents resulting inmissed work per million working hours.

0.003
0 96

Kansai Electric Power0.12 0.12 0.12 0.12

0.005 0.011 0.004 0.009
01 02 03 04 05 (Fiscalyear)* Severity rate: Days of lost work due toaccidents per 1,000 working hours.

● Human factor measures

After analyzing an accident, measures to prevent its
recurrence are considered and carried out evenly throughout
the Group. Furthermore, human factor training and otherefforts are conducted at safety and health assemblies held
periodically at every workplace.

● Vehicle driver certification system

Among other thorough safe driving management measures, wehave established a vehicle driver certification system and require
employees who will drive company vehicles to undergo specifictraining and operation ability checks with periodic follow-up.

● Promotion of mental healthcare

Increased stress in daily life and other factors make mental
health maintenance important. Among other efforts, we areworking to provide comprehensive education to deal withstress and have created an in-house counseling service.

● Support of voluntary health activities

Concerned about hyperlipidemia, high blood pressure andother lifestyle related illnesses, we provide health guidance for
improving exercise and eating habits, and support for
employee initiated health efforts including quitting smoking.

Company-wide Safety and Health Conference

For the two months of July and August every year, as an effort to assure safety and healthduring the season of intense heat, we hold the Summer Safety and Health Promotion Drive. On
July 1 (July 3 in 2006) every year, we hold a Company-wide Safety and Health Conference tomake our purpose perfectly clear, to heighten safety and health awareness and to foster a senseof solidarity.

59

Company-wide Safety and Health ConferenceEqual opportunity employment and creation of comfortable workplaces
While adhering to the expectations of related laws and regulations, the entire Kansai Electric PowerGroup is pursuing a variety of efforts with the goal of achieving the realization of fair and impartial
employment and the creation of comfortable workplaces that suit individual abilities and aptitudes.

Promotion of hiring in compliance with the Equal Employment Opportunity Law

Through the entire work cycle from hiring to retirement, we
conduct personnel deployment with no distinctions for gender.
In particular, since the 1986 enactment of the Equal
Employment Opportunity Law, we have been actively
assigning female employees to equipment operation andmaintenance work and otherwise expanding the range of work

for women.
With the revision of the same law in 1999, we consulted with
our female employees and worked to create employment
environments where female employees can fully use theirabilities. We will continue to promote the use of humanresources without distinction between men and women.

Promotion of employment of older people

these changes in order to engage older people in an evengreater variety of work duties and allow them to make evenmore effective use of their knowledge and experience. In the
future, we will continue to proactively promote the activity ofolder people in our business as we prepare for an increasingly
older society.
■ Overview of the e-staff system

People covered People who seek reemployment after retiring at age limit (all staff as a rule)
Work undertaken Set broadly including work duties undertaken before retirement at the age limit
Form of labor
Part-time work and other forms set flexibly according to the desire of each individual
Employment age limit Increase incrementally according to legal requirements (in this fiscal year the retirement age was 63)

ⅣPromotion of the employment of people with disabilities

As part of our efforts for the continuous employment ofpeople with disabilities, we established Kanden L-Heart, aspecial affiliate company, where we have actively employeddisabled people for many years. Our employment rate fordisabled people was 2.03% in June 2006, exceeding thelegally required employment rate of 1.8% again. In the future,with the goal of increasing their independence andparticipation in society, we will do everything to promote theemployment of people with disabilities.

■ Change in the rate of employment of disabled people

2.1
2.0
1.9
1.8

%

1.97
0 02/6

1.94 1.92

1.98

2.03

03/6

05/6

06/6

04/6

(Year/Month)

Stance toward personnel vitalization systems● Increasing enthusiasm and satisfaction at work

The continuation of strong business operation foundations
that put safety assurance first and the responsibility for efforts
to create customer value depend on every individual employee.
In order to increase the enthusiasm and satisfaction of every
employee at work, we are making efforts in three areas:
promotion of human resources management that allows
employees to make maximum use of their abilities, realizationof arrangements that suit the diverse values and lifestyles of
employees, and creation of structures that allow employees towork with peace of mind.
For example, in April 2006, we reviewed our evaluation
system, which had been based on the measurement of results.
Through extensive communication with employees at each
workplace, we adopted a new evaluation system that clearlyconsiders teamwork activities and other work duties for which
the setting of targets is difficult as well as processes, not justnumerical results.
In addition to making this new evaluation system take root,
we will pursue further investigations to improve our personnel
and wage systems so that every one of our employees canundertake their work duties with even more enthusiasm andmotivation.

● Cultivation of personnel

We recognize that employees themselves are the forces thatmake possible the future growth of the Kansai Electric PowerGroup, so we are actively implementing training and othersupport efforts that enable the growth of all our employees.
Specifically, we are steadily providing education suited toevery specialized field and level of ability in order to help
employees develop the specialized knowledge and work skills
that they need to execute their duties reliably with assurance ofsafety as the highest priority. In addition, we are making
continuous efforts to cultivate corporate social responsibility
and ethics awareness through group training and onsite
workplace guidance.
Furthermore, we have extensive measures to support
individual employees who desire to increase their knowledge
and skills, and we continue to expand study opportunities. For
example, using days off and other occasions, we provide
Challenge Training Courses that employees can attend
according to their desires and motivations. We are also actively
promoting Kanden e-learning, a remote study system thatallows employees to study freely at their workplaces andhomes.

Respect for Human Rights and Creation of Good Workplace Environments

In 2001 we established the e-Staff System, a reemployment
system for employees retiring at the age of 60. This systemrevised the previous retiree reemployment system created in
1996, greatly expanding the types of work so that energetic
people older than 60 who still have a desire to work can enjoy
fulfilling lives and use their knowledge and experience in our
workplaces. Since creation of this new system, every year wehave reemployed about 20 retirees.
Furthermore, we reviewed this system in April 2006 with therevision of the Law for the Stabilization of Employment of Older
Persons, and are incrementally raising the retirement age to
65. In addition, we made arrangements so that older people
can work with even greater enthusiasm and peace of mind. We
are listening to the opinions of our employees as we make60

Ⅳ

Respect for Human Rights and Creation of Good Workplace Environments

Support for lifestyle choices● Diverse working time systems

In order to support flexible lifestyles, we are operating
existing working hour and time-off systems adaptably while
implementing new ones, including the Refresh Time-off andFlexible Time-off long-term time-off systems and the Selective
Working Hour and Flextime Working Hour systems to promote
efficient work.
Furthermore, to help support family lifestyles with greater
flexibility and peace of mind, we have established systems forhalf-day time-off, sick-leave time-off accumulation and time-off
to take care of sick children.
In the future, we will continue to support employee work andlifestyles through adoption and application of working timesystems that suit work conditions.
● Introduction of a ÒcafeteriaÓ plan

Respect for Human Rights and Creation of Good Workplace Environments

Ⅳ

61

In October 2005, we introduced a ÒcafeteriaÓ plan that allows
employees to choose the support services that they need. This
plan allows us to achieve goals that include responding to thediversification of employee needs and increasing their
independence.
Through this plan, employees can choose services as theyneed and receive support by selecting from a varied ÒmenuÓ
that includes options oriented for childcare, nursing, health,self education and leisure. We will continue to review thismenu as occasion calls and provide support according to theneeds of employees.
● Retirement options and job change support systems

With the goal of supporting the diverse life designs of all our
employees, in 1996 we established a retirement age selection
system, and now we allow any employee over the age of 45 tochoose retirement.
Furthermore, in 2001 we established a job change support
system to encourage employee self-reliance and company
vitalization. We support employees over the age of 30 who
want to change to other job types.

● Support for childcare and nursing

As a measure to support both work and households, we
provide a diverse variety of options to meet employee needs,
including a temporary leave system for child-raising andnursing care leaves that can be used for up to 3 years,
exceeding the standards of the Family and Medical Leave Act.
In the 2005 fiscal year, we initiated the f-staff system for the
reemployment of employees who retired for childcare andchildbirth purposes, and already about 20 people who had highmotivation to work have used this system. In addition, throughthe use of employees from temporary agencies, we are able toassure substitute personnel for employees who take leave forchildcare and nursing. In the future, we will continue to try ourbest to understand employee needs accurately and to support
child-raising and nursing care.
■ Child-raising and caretaking support systems

Our system
Legal requirements
Child-raising Until the end of the fiscal year when the Until the child is
temporary
the age of 1*
leave system child turns 3
Caretaking 3 years from the date of the start of the caretaking
temporary (Can be used until 93 days total are used even Total 93 days
leave system after 3 years)* Can be extended an additional 6 months under special circumstances■ Overview of the f-staff system

People who retired after 5 years of continuous service for reasons
People covered of pregnancy, childbirth or childcare, have ability and aptitude andcan be expected to contribute to increasing company productivity
Work duties are set individually in consideration of the desires andof each former employee who is reemployed so thatWork undertaken aptitudes
person can make use of accumulated knowledge and experienceand contribute to increasing company productivity
time work and other arrangements set flexibly according to theForm of labor Part
desire of each individual

Maintenance of stable labor and management relations

Kansai Electric Power has concluded union shop
agreements with the Kansai Electric Power Labor Union, andwe have built over 50 years of history of labor andmanagement working toward the shared goal of improving
company productivity accompanied by improving labor
conditions. We have built good labor and management
relations based on a strong relationship of trust.
In order to maintain this good labor and management
relationship, we will hold operation confabulations aboutcompany management plans and other topics among otherefforts to promote mutual understanding and agreement

between labor and management.
In the future, we will make our communication with the labor
union even more thorough on a variety of management issues.
■ Main opportunities for communication between laborand management

Operation
confabulation
Operation
discussion

Promote mutual understanding between labor andmanagement about the company management plan etc.
(held annually)
Consultation between labor and management aboutorganizational reform and other important issues(held as necessary)Evaluations of our efforts and reflection of theresults in the next fiscal year

Evaluations of and opinions about our 2005 fiscal year efforts

Results of a human rights questionnaire survey
In March 2005, we conducted a questionnaire survey of all employees on the topic of human rights issues.
Based on the results of this questionnaire, we have been investigating concrete efforts to raise employee respect

Question 1: What do you think about businesses making efforts todeal with human rights problems?
0 8%

④ ．

4 6% 9．8%

② ．

③

①

84．8%

Question 2: Please choose the types of training related tocaste discrimination and human rights that mostinterest you (multiple responses allowed).
3 3% ⑥ 2．9%
④
9．6%
①
37．3%
③
22．1%
⑤ ．

Response items

It is to be expected as a responsibility to society② It is unrelated to our essential activities and is unnecessary③ I do not know
④ Other
①

②

24．8%

An expert's opinion

Yasuko Okada

Representative Director and 3President
CuoreC Co., Ltd.

Response items

I hope for more films and videos② Use easy-to-understand materials③ I hope for more lectures④ I hope for more time to discuss⑤ I hope to include fieldwork⑥ Other①

With the execution of training about traditional caste discrimination and human rights
for all employees, efforts during Human Rights Week, training for company officers,
information and opinion exchanges with group companies and other energetic efforts
for human rights education, I sense that the Kansai Electric Power Group has a highawareness of its corporate social responsibilities (CSR). However, what is crucial inefforts related to CSR and human rights is that they are not allowed to end with only
superficial results.
For this reason, it is important that efforts are made so that every individual
employee comprehends the issues of respect for human rights and thorough legal
compliance as their own problems. Rather than thinking, ÒThese problems have nothing
to do with me,Ó or ÒThese are problems that the company should deal with,Ó they should
be asking themselves questions like, ÒAm I doing something about them?Ó ÒIs there
anything that I should be ashamed of?Ó Workplaces that are easy to work in are notsomething that the business provides, but something that employees should
individually think of as their own responsibility and as their own task to create. Mutuallyrespecting the feelings and thoughts that others have as people and creating open
workplace climates where people can speak freely about these things could be said tobe the beginning of achieving this.

We considered the above opinions as we set our 2006 fiscal year policies.
Policies for the next
fiscal year and beyond

Jiroh Kagawa

Executive Officer
Office of Human Resource Development Director
The Kansai Electric Power Co., Inc.

Last year when we spoke with Ms. Okada, she advised that, ÒEveryone in the workplacemust respect the human rights of the others.Ó In order to continue deepening every
employee's accurate understanding of human rights, we sought to have every employee
participate in human rights training at least once in the 2005 fiscal year. As a result ofawareness-raising training efforts at every workplace, we achieved this goal with employees
averaging 1.2 trainings per year. In consideration of Ms. Okada's suggestions this year, we
will not only consider the average number of trainings in the 2006 fiscal year, but will also
continue to have every employee participate. In addition, to achieve trainings that are botheasier to understand and that have greater impacts on the participants, we will investigate
their formats and use various methods to execute training effectively.
Furthermore, regarding the issue of safety, our disaster frequency rate has remained at alow level compared to the national average, but in recent years, we have seen this rate tend
to increase. Considering the repeat occurrence of similar types of accidents, we will makeefforts to further improve the level of awareness about safety of the people concerned.
Moreover, we will seek to increase employee enthusiasm and motivation, from theperspective of enhancing our systems for supporting diverse lifestyles, we incorporated aÒcafeteria planÓ for employee welfare, and created systems for reemployment of people who
retired for childcare purposes in the 2005 fiscal year. We will continue to create
environments that allow every employee to take on new challenges with vigor and feelenthusiasm and motivation for their work in the 2006 fiscal year.

Ⅳ
Respect for Human Rights and Creation of Good Workplace Environments

for human rights.

62

Ⅴ Transparent, Open Business Activities
TopicsConveying the importance of energy to the children who will be responsible forour society in the future-school visit

Transparent, Open Business Activities

Ⅴ

Energy classroom school visit

As one member of society, Kansai Electric Power should

hand-cranked power generator that can be used to power aalso fulfill the role of helping the customers who use the energy

lightthat we produce understand what energy is and that it is a

generates power.

valuable limited resource.

bulb

and

a

kettle

with

a

steam

turbinethat

actually

We continue these efforts with the hope that children will

In particular, we believe that it is very important that we letlearn the value of energy through these educational school

children, who will bear the responsibility for the future of Japan,

visits and that, after becoming aware of related problems, theyexperiencewillenergyclose-at-hand

and

that

we

conveyits

importance to them.
For

this

reason,

be

able

to

make

good

judgments

KansaiElectricPower

employees

areeducation projects.

about energy at elementary and junior high schools.

Main projects that we support

these

the

futurewhen

We are also cooperating actively with various other energy

making educational school visits in which they teach lessons

Atinchoosing energy.

educational

schoolvisits,we

explain

the

basic

● Kansai Junior High School Student Research Report

processes for power generation and the means of conveying

Contestelectricity.

energy(sponsored by Mainichi Newspapers and other companies)

conservation and environmental considerations. With the goal

● Energy Resources and Electricity, a set of study materials

We

also

discuss

electricityusemethods,

of making the students have fun learning about energy during

on

these

schoollessons,

we

explainelectric

power

using

power

generation experiment kits. These experiment sets include a

the

on

the

theme

environment
students

of

and

the

environment

energy(prepared

by

for

the

and

energyolderelementary

EnergyEducation

Research Association)■ Creating opportunities for children to think about energy
We began educational school visits to teach about energy at the schools in the region in
1993 because we wanted the children who will carry our society into the future to understandthe importance of energy. Since then, we have made texts and tools ourselves and, throughtrial and error, have tried to answer the questions, ÒWhat kinds of lessons interest children?Ó
and ÒHow is our style of presentation?Ó I believe that when children say, ÒElectricity isimportant!Ó or, ÒI am going to save energy from now on!Ó that we have taken the first step
toward solving energy and environmental problems. Even adults feel that energy problems
are complicated, but we do this with the hope that we will provide an opportunity for children
to take interests in them from various angles and think about them for themselves.

Kazuo Mizutani
Chief Clerk
Minami Osaka Customers Center(Formerly Chief Clerk of the Director's Office)Minami Osaka Sales Office63

Topics-5
Thinking about energy together with the people of the regions both of electricity producing and consuming

Exchange between communities where electricity is produced and where it is consumed

Kanden Kid's Summit

Cooperation in exchange meetings between people from an electricity
producing region (Fukui) and consuming regions (Osaka etc.)
about nuclear power and future energy problems.
In addition, we hold the Kanden Kid's Summit for exchange

opinion leaders in a region where we produce electricity, andbetweenthechildrenofelectricity

producingandconsuming

energyregions so that they can learn about the characteristics of eachconsuming region. Through the participation of Kansai Electricother's regions and electricity through experiential education,

Power employees and other support, we are actively supporting

power station tours and other activities.

Elle

Group,

femaleopinionleadersfromanthese exchange meetings that deepen mutual understanding

Kansai Nuclear Power Information Net Surfing
KansaiElectric

Power

and

other

nuclearpower

relatedbusinesses, universities and groups in Kansai cooperatively
established a Kansai nuclear power information Internet site inSome main activities● Collaborative planning and execution of nuclear power
public relations efforts

Naruhodo Nuclear Power exhibit at Kinki University

October 2000 in order to promote accurate understanding of¥

nuclear power by the public. Using the facilities and human¥ Public study tours of the Kumatori Works of Nuclear

resources

of

each

organization,

we

are

actively

distributing

information as a means to increase understanding of nuclear
power.

Fuel Industries, Ltd.
¥ Public

opening

of

the

Kyoto

University

Research

Reactor Institute

Other participating organizations
Kinki

University,

Industries,

Nuclear

Kyoto
Fuel

¥ Mitsubishi Shinsen Summer School

University,

Industries,

Ltd.,

Mitsubishi

Heavy

Mitsubishi

Electric,

Ⅴ
Transparent, Open Business Activities

We support exchange meetings such as those held between
the Women's Energy Group in Fukui, an organization of female¥ Nuclear power study group for women● Provision of information about nuclear power through web
sites and pamphlets

Kansai Atomic Conference

Implementation of nuclear power study tours
In keeping with the saying, ÒA picture is worth a thousandwords,Ó we conduct study tours of power stations and othernuclear power related facilities in order to allow our customers
to physically visit the regions where electricity is produced andlearn about its generation. We had about 36,000 participants inthe 2005 fiscal year, and we invite anyone who is interested intaking

one

of

these

tours

to

contact

theirnearestKansaiElectric Power Sales Office.

Nuclear Technology and Education Center study tour

64

Ⅴ

Transparent, Open Business Activities

Diverse opportunities for communication

Customers
Providing information with a public relations

Communication through an Internet members clubmagazine and an email magazine

We are using mass media to create a new business image
andtheprovideentireinformation

Kansaiabout

Electric

how

Power

the

Group

business
serve

activities

customersofandFurthermore,regularly

magazinethat

lifestyles

andintroducesin

addition

issuedpubliccoversactivities,
magazine

Keywords

topicsElectric

an

for

Power

Group,

we

swift

usefulemail

Internet

members

information
lifestylemagazine

about

tips,

and

a

club
the

events

web

site.

that

startedKansaiinElectric

and

other

The

membership

topicsandpreciseresponses

tomemberqueriesandrequests

made by email. We also appropriately reflect their opinions and

about

the

and

resultsofonlinequestionnaire

membersurveysinourefforts to improve Kansai Electric Power business activities.

Power

also

calledan

ourprovideshas grown to about 34,000, but we are still striving to provide

Watt,relationscommunities

Kansaibusinessemail

toe-Patio,

2002,

throughsupport their lifestyles.

ourKandenJulydeliver
Insight:

UnderstandingtheTimes to opinion leaders.

Watt public relations magazine

Ⅴ

Kanden e-Patio

Transparent, Open Business Activities

http://www.fururu.net/e-patio/index.html

Sharing customer opinions throughout
the entire company
Insight
http://www.kepco.co.jp/insight/

In
with

Communication at every business placetheconduct

peopleopinions

in

and

of

daily

the

local

requests

work

duties,ourcommunities
regardingemployees
receivevariousKansaiElectricPowerbusiness activities. In order to make the most of all these ideas
Wearecustomers

activelyatallunderstanding

our

of

promotingbusinessourcommunication

sites

business

in

order

activities

to

and

with

local

and

deepentheirsystemcalledtheirsystem

are

to

hear

use

them

to

improveourDambo-no-Koe.

not

only

enterprise,The

providedweopinions

to

the

use

a

feedback

collected

divisions

in

this

that

are

opinions so that we can reflect

responsible for related work, they are also used in other ways.

them

For

in

efforts

toimprove

ourenterprise.

example,offices,

and

sales

experts

leaders

to

order

to

and

these

organizedbycontent

andholdCreation of public relations facilities

meetings

of

Power

To gain the understanding of people in our region for KansaiinElectric

their
Kansai

Customer meeting

PowerÕs

business

activities

andelectricity

have

built

publicrelationsfacilities

at

power

aspectofplantsandelsewhere that are being used extensively by ordinary people.

opinions and requests related
every

generation

efforts while increasing communication with local communities,
webusiness

activities and to listen to theirtoimportantopiniondeepenunderstanding
Electric

are

district

officescustomer meetings. We invite
local

they

information is conveyed to management as necessary.

Branchofficesthese

activities.

Household visit

El Mar Maizuru
Maizuru Power Station public relations facility

65interactandShareholders and investors

Media agencies
Information about Kansai Electric Power on television and in newspapers

Company explanatory meetings andgreatlyinteraction with investors

influences

corporate
KansaiElectric

impartially

and

Power

swiftly.

discloses

We

provideinformation

information

to

to

our

our

investors

institutional

media

image.

agencies,

regularpress

investors, individual investors, public groups and a wide range ofwithcompany

otherinvestors

in

In

needs

through

the

Japan

and

Kansaioverseas

Electric

in

Power

response

to

web

and

site

variousothermeans.
Intheaddition,

swiftlyandcorporate

officers,

includingthePresident,

and

in

information.

andabroad.

Atthesemeetings,

managers

themselves

Power

of

actively

ourbusiness

providesand

ourinformation

toincludingconferencespresident.

we

respondrequests

tofrommedia agencies and disclose

periodically execute company explanatory meetings with investors
Japan

understanding

Electric

appropriately

reportingaddition,

customer

Kansaicommunicate

accurate

Press conference

engage in active two-way communication with investors.

Stakeholders

Kansai Electric Power web site

On our web site, we provide the contents of press conferences,messagesfrom

KansaiElectric

Power

and

a

varietyofotherinformation. We have also established an email inquiry desk andareactivelyadvancingtwo-way

communication

with

all

our

Ⅴ

stakeholders.

Company explanatory meeting about the 2006

Transparent, Open Business Activities

fiscal year management plan

Investor relations tools for providing information

We create pamphlets that we also make available as downloads
from
an

our

web

overview

site
of

to

provideKansaiourElectric

shareholders
Power

and

investors

withbusiness

activities,

ourmanagement targets, financial data and other information.

Kansai Electric Power web site

http://www.kepco.co.jp/

CSR Report

Throughbusinessthisreport,activities

we

and

introduce

effortstoourKansaipromoteElectricPower

corporatesocialresponsibility (CSR), and seek to deepen our readers' understandingof them.
Annual report

Fact book

In addition, through the questionnaires at the end of these reports,
we receive diverse opinions that we use in our efforts to improve ourbusiness activities and corporate social responsibility efforts.

Company Profile

Investor relations

http://www.kepco.co.jp/english/ir/index.html

66Ⅴ

Transparent, Open Business Activities

Evaluations of our efforts and reflection of theresults in the next fiscal year

Evaluations of and opinions about our 2005 fiscal year efforts

Representative

opinionsfrompeopleoutside our company

A teacher from a school where our staff made an
educational visit○ During the educational school visit, we were able to learn

about the importance of energy and its limitations throughexperiments and other activities. The children also became
concerned about environmental problems and were able tothink about their own lifestyles. It was really good!

People who participated in nuclear power facility study
tours○ I toured the Nuclear Technology and Education Center, andlearned an overview of the Mihama Power Station Unit 3
accident and Kansai Electric Power's efforts in response toit. In addition, I also learned that nuclear power generation
is not as dangerous as I had thought.
○ I was reminded that nuclear power stations are indispensablefor the reduction of carbon dioxide emissions.

A person who participated in a lecture○ No matter how minor the accident, I want you to make itpublic without trying to hide it. I want you to tell us in detail
how you handle it.

A shareholder○ I want you to arrange meetings and other opportunities tolisten to shareholder opinions.

Customers○ You are actively proposing all-electric lifestyles in commercials

and elsewhere, but nuclear power safety measures are notpresented much in newspapers, and the explanations are
difficult and hard to understand. I think you need to make more
effort to explain this to the public. I think that by doing that you
will become a business that people trust, and this will connect
to the operation of your business.
○ I expect you to continue providing various data and making
your activities open and easy to understanding for ordinary
people.

To achieve Òbusiness activities that are open and highly transparent,Ó Òcommitment fromthe topÓ and Òcommunication with societyÓ are indispensable. In last year's CSR Report,
your president wrote, ÒWe do not simply want to explain the results of our activities. Our
hope is to show you also how we achieved those results, as well as unfavorable outcomes
and failures, what we learned from them, and how we intend to conduct reform.Ó In
keeping with this promise, you have proactively disclosed information, including about theMihama Power Station accident, not only in these reports but also on your web site andthrough other means. I think you have done very well in this regard. In addition,
considering the topic of Òcommunication with society,Ó I think your web site contents havebecome very thorough. Furthermore, your educational visits to elementary and junior highschools, exchange meetings with people from electricity producing and consuming regions
Makoto Hagiwara
Business Ethics Research Center full-time instructor and other direct dialogue activities are important efforts for earning trust from society.
Public relations consultant
To further promote communication with society, however, I think you need to make more
effort to provide information that answers the following questions. ÒWhat type of businesses group is the Kansai Electric PowerGroup trying to become?Ó ÒWhat types of employees are undertaking your work and activities to contribute to society and whatkinds of awareness do they have?Ó An important task for the Kansai Electric Power Group is to communicate with society froma positive stance that shows the faces of the company and your employees even more.
An expert's opinion

Transparent, Open Business Activities

Ⅴ

We considered the above opinions as we set our 2006 fiscal year policies.
Policies for the next
fiscal year and beyond

Tatsuya Kawabe

Office of Community Relations Director
The Kansai Electric Power Co., Inc.

67

In order to assure fairness in the operation of our business and fulfill faithfully our
responsibilities to explain them to society, Kansai Electric Power conducts business activities
with swift and accurate information disclosure as a fundamental stance.
Above all, to restore society's confidence in us, which was greatly damaged after theMihama Power Station Unit 3 accident and a series of unfortunate incidents, we are steadily
executing measures to prevent the recurrence of such accidents and widely publicizing thestatus of our efforts to society.
In addition, we are responding appropriately to the opinions and requests that we receivein our communications with members of society and using them to improve our work
practices and enhance the operation of our enterprise as a whole.
We will continue to promote understanding of and restoration of confidence in atomic
energy and Kansai Electric Power, and seek to be a business group that society chooses
over others. To achieve this, we will work to make information public swiftly and accurately
and conduct active communication efforts with the members of society.

Results of the CSR Report 2005 questionnaire
We received various opinions in responses to the questionnaire that we issued last year with our CSR
Report

2005.

We

made

use

of

these

opinions

toimprove

both

this

2006

reportandourbusiness

activities.

About the CSR Report 2005
Points that we have worked to improve

Evaluation of report contents and composition○ Follow up for the Mihama Power Station accident Easy tounderstand50%

Average
45%

Representative opinions about the report● It is good that you have developed from an environmental

report to a CSR report.

● Your coverage of the Mihama Power Station accident iscommendable.

● You should follow up about the Mihama Power Station

accident in the next fiscal year.

● I would like you to introduce your group companies andtheir efforts more.

● With lots of photographs and graphs, it was easy to look at.

We followed up on this topic in this report for the 2006 fiscal year bydedicating part of the first chapter to describing the status ofexecution of measures to prevent the recurrence of an accident likethe one that happened at our Mihama Power Station, continuing ourreporting from the previous year. Furthermore, we provide the mostrecent information and details about this subject on the Kansai
Electric Power web site and elsewhere. (See ÒMaintaining safety is
our company's missionÓ on pages 11Ð16.)○ Introduction of efforts according to the PDCA cycle In every chapter we have introduced our efforts according to the
PDCA cycle flow, and have worked to make flow from the plan to thepolicies of the next fiscal year easy to understand.
○ Enhanced coverage of group company efforts
We enhanced our coverage of group company business activities
and efforts.
○ Emphasis of information on key topicsIn order to make important efforts and topics for each CSR Action
Charter action principle easy to understand, we included them at the
beginning of each chapter.
○ Extensive use of photographs, graphs and figures and greater
readability 
We used numerous photographs and figures in every chapter andhave worked to make the text easy to read. In addition, we haveincluded many thoughts from employees and stakeholders and have
tried to communicate the essence of our efforts vividly.

Evaluations and opinions about the efforts and business activities of the
Kansai Electric Power Group
Responses to these opinions○ Risk management 

Evaluation of Kansai Electric Power Group efforts

Providing Safe and Stable
Products and Services
Pioneering Efforts toProtect the Environment
Actively Contributing toRegional Society
Respect for Human Rights
and Creation of Good
Workplace Environments
Transparent, OpenBusiness Activities
Thorough compliance0%
Very good
Representative

20%

Good

opinions

40%
about

60%
80%
Not very goodtheefforts

100%
Bad
of

the

Kansai Electric Power Group● I want you to conduct thorough risk management.
● I want you to make thorough measures for safety and toprevent recurrence of an accident like that at the Mihama
Power Station.
● I want you to conduct efforts for the environment continuously.
● I want you to be sincere in realizing ÒThorough Compliance.Ó

We established the Risk Management Committee to conduct
comprehensive management of the risks that accompany ourbusiness activities, and are striving to manage our risks at
appropriate levels. (See ÒCorporate governanceÓ on page 6.)○ Thorough measures for safety and to prevent recurrence of an accident
like that at the Mihama Power Station
We have pursued measures to prevent the recurrence of accidents as acompany as a whole to this point. To rebuild a culture of safety, under
the leadership of our President, we will continue to make the assuranceof safety our highest priority as we execute further recurrence
prevention measures and strive to make them even more thorough.
(See ÒMaintaining safety is our company's missionÓ on pages 11Ð16.)○ Continuous execution of efforts for the environment 
Based on our environmental policies, we set Eco Action targets
related to our environmental efforts again in the 2005 fiscal year andadvanced activities to achieve them. We will continue to work
proactively to move towards the creation of a society that does notcause global warming and to solve diverse environmental problems.
Moreover, we will seek to take the perspective of our customers
when we make efforts to communicate about the environment. (SeeÒPioneering Efforts to Protect the EnvironmentÓ on pages 25Ð50.)○ Thorough compliance Among our efforts, we sought to conduct trainings and make otherarrangements to augment communication with frontline workplaces,
increase the risk management abilities of each workplace andpromote preventative measures. We will continue to strengthen
practical legal risk management. (See ÒThorough ComplianceÓ on
pages 69Ð74.)

Ⅴ
Transparent, Open Business Activities

Difficult to understand 5%■ Topics that respondents believe the Kansai Electric■ Topics that respondents found most interesting
1 Feature about the Mihama Nuclear Power Station Unit 3 Accident
2 Our Mission and Duty to Provide Stable Power Supply
Efforts to Prevent Global Warming Ð2004 HighlightsÐ
Safe and Stable Nuclear Power Generation
3 Environmental Policy, Status Overview of Our Environmental Load, Targets and Results
4 Communication about the Environment
5 Contributions to Society as a Corporate Citizen
Responding to Community Environmental Issues

Power Group should focus efforts on more

1
2
3
4
5

Promotion of Information Security and Personal Data Protection
Safe and Stable Nuclear Power Generation
Communication about the Environment

Environmental Policy, Status Overview of Our Environmental
Load, Targets and Results

ComplianceÑPromotion of Autonomous Efforts in Each Workplace
Working to Provide the Best Service
Promotion of Business Activities Suitable for a Recycling-Oriented Society
Efforts to Reduce Radioactive Waste

In the future, we will continue torefer to the evaluations andopinions that we receive as weseek to improve our businessactivities even more. We will also
continue to report the status of
our efforts in our annual CSR
reports, on our web site andthrough other means.

68VI Thorough Compliance
TopicsPromotion of information security to prevent the repetition of past errorsofElectric Power and group company employees. As a result of

fromfailing to implement thorough information management, we lost

businesses through the file exchange software called Winny,a great amount of customer confidence as a business group.

thus, causing trouble for society. Most regrettably, our businessWe

information was also accidentally leaked during this year onrecurrence

three successive occasions due to the negligence of Kansai

appropriate information management.

In

the

2005

importantfiscalyear,

information

there

being

were

leakedmultipletotheincidents

Internetarenow

working

of

the

as

same

a

group,

errorsbyhowever,tothoroughly

prevent

theimplementing

Overview of the information leak accidents
Privately

owned

residences

becamepersonal
infected

computers

with

in

computer

employeeviruses,② File exchange software used on● Information leak process

personal computers at employee
residences and personal dataandexchanged over the Internet with

③ Personal computersbusiness information that had been saved on those personalat employee

computers was leaked to the Internet via the Winny network.

with Winny viruses

Due to these accidents, Kansai Electric Power, having failed as

an unspecified large number ofPrivately-owned personal
computers at employee

residences infectedInternet

personal computers

residences
Personal
data

Company
computers

File exchange softwareabusiness

group

to

implement

thorough

information(Winny)management, lost a great amount of customer confidence.

Company data

The three information leak accidents in this fiscal year all

Company data

Company data

Company data

occurred in the same way.
① Company datatransmitted data fromor floppy disc andpersonal computers toused on personal

the Internet (company

computers at

information leak)employee residences

Thorough Compliance

VI

Company data

④ Viruses surreptitiouslytransmitted by email

Efforts to prevent recurrence
Learning from these accidents, at Kansai Electric Power, we
executed the following emergency countermeasures.

Overview of our electronic file security system(automatic encryption tools)

Furthermore, to keep this problem from being forgotten, weare also promoting the long-term countermeasures listed below.

As a measure to prevent the leak of business information tooutside the company, we have installed tools on all Kansai

Emergency countermeasures

Electric Power computers that automatically encrypt electronic

1. Deletion of business information from privately-

files that are taken out of the company by email or floppy disc.

owned personal computers

As a result, outsiders cannot decode the contents of theseWe are distributing a manual on the deletion of businesselectronic files even if business information is leaked to outside

data from personal computers at employee residences to all

the company by accident.

employeesofrequiringtheresults,astheKansaisubmission
well

as

of

Electric
checkconfirming

Powersheetsdata

Group,

withandexecution

deletionthrough

Furthermore, in order to allow electronic files to be used inenvironments

outsidethecompany,

we

have

made

arrangements to keep operation logs when specific operations
are conducted to take files out.

interviews with supervisors.

2. Additional deployment of mobile computers
As tools for handling company business information outsideof our work places, we are arranging the lending of mobile
computers that are equipped with security countermeasures.

3. Raising awarenessStep 1. Log acquisition

Step 2. Automatic encryption function

Provides a means for tracking in theRealization of a high security

case of a leakin-house information sharing
system that prevents

We are explaining the causes of accidents to all employees

W

X

Automatic encryption

media, etc.

of filesOperation log

Long-term countermeasures

accidental data leaks withoutburdening users

Transmission by email
Saving to external

and repeatedly issuing precautionary messages.

In-house

Copy of a file@#57&53#5$61!
0Gfy%$

1. We have made clear in our corporate regulations that
putting business information on privately-owned

Taken
out of thepersonal computers is prohibited.

company

Folder taken out

2. We are also implementing the electronic file security
system that we have incorporated at Kansai Electric
Step 3. Notification about the taking

Power at our group companies.
3. Thoroughinformation

managementof information out of the company

bybusiness

partners¥ Request for deletion of Kansai Electric Power businessinformation from privately-owned computers¥ Clarification
contracts

toofconfidentiality

assertthat

maintenanceKansaiElectric

clauses
Power

in

our

business

information shall not be handled on privately-owned computers¥ Strengthening of information management by business partners
that handle important Kansai Electric Power information

69

Control over intentional
information leaks

Set for use outside company
Folder taken out
Transmission of email outsidecompany, etc.

Record of electronic filetaken out of company

Topics-6
Thinking about compliance together: Frontline Workplace Compliance Promotion Staff Training
In order to implement thorough compliancethroughout the company, risk management andprecautionaryaremeasuresnecessary.

fiscalyear,

Committee
directly

this

staff

emphasized

all

and

dialogue

every

our

workplace

in

the

2005

Compliance(LegalDepartment)

82

of

our

sales

officesandconducted

training

thatworkplaceforincludingstations,atreason,fromSecretariat

visitedworkplaces,
power

For

at

each

our

frontline

compliance promotion staff.
These

trainings

were

not

just

one-waylectures, but included listening to the concerns,
doubts, opinions and thoughts about issues at
each workplace. The goal was to convey Kansai
Electric Power's approach to compliance in athatfocusedonsolvingproblems

together.

Training at the Takahama Power Station

Messages conveyed during training for compliance promotion staff at each frontline workplace● Compliance efforts are not conducted simply out of
idealism,

they

are

one

type

of

pragmaticrisk

management.

of our business efforts to prevent unfortunate incidents
accidents

andtofulfillour

corporatesocialorder

torealizethepractical

effectsofriskmanagement through compliance, we must be aware
that

risk

analyzealwaysthatrisk,aware personally of problems and that we create an
atmosphere where improprieties are not overlooked.

● A sincere approach is necessary since society has
become even more critical of not only improprieties

responsibilities (CSR).

● In

committee members, and they are not the monitoring of
employees. It is important that each individual becomes● Risk management through compliance is the foundationand● Compliance efforts are not just the work of discipline

exists

in

and

take

our

concealment) of such events.

activities,● If an impropriety or accident occurs or is discovered,precautionary

individuals must not try to cover it up or lie about it.

businesspractical

and accidents, but also of dishonest handling (lies andmeasures.

VI
Thorough ComplianceformatEmployees should not keep such incidents to themselves,
but should take actions such as consulting with theirsuperiors or the compliance consultation desk.

■ About receiving training
During training, we were able to have vigorous discussions with members of the Compliance
Committee Secretariat and other promotion staff about our efforts and concerns regarding
compliance. I was relieved to know that I was not the only one who was worried about thesethings, and I gained confidence in the direction of my efforts.
The message from the secretariat that Òrisk analysis is importantÓ in this training also clarified
what type of efforts we should make.
My workplace constantly handles personal information, and we frequently take it out of theoffice. If a single problem occurs at our workplace, society will judge that ÒKansai ElectricPower caused the problem,Ó and we will lose not only customer confidence but also theconfidence of other parts of the company.
Trust is lost in an instant, but it takes a great amount of time and labor to build. I want tomanage the workplace every day as a whole with the goal of making each person constantly
aware of this fact and conscious of the scale of the risks.

Noriko Tsujita
Section manager
Hanshin Customer Center
Hanshin Sales Office70

VI Thorough Compliance
Promotion of autonomous efforts in each workplace and implementation of training
In the 2005 fiscal year, we continued to promote autonomous efforts at every workplace, focusing on thecompliance promotion staff appointed at each location. Furthermore, in order to realize activities thathave practical effects, we conducted Frontline Workplace Compliance Promotion Staff Training (pleasesee page 70) and e-learning for all employees.

Autonomous efforts at every workplace
In

order

deepentotheconduct

well-grounded

awarenesscompliancepromotion

of

our

staff

complianceindividual

have

led

promotion

employees,theplanning

efforts

members
and

and

of

Examples of workplace themes

ourexecution

for compliance effortsof○ Protection of confidential information and personal
information

compliance activities at every workplace since the 2004 fiscal year.
In

the

make

2005

efforts

fiscaltoyear,

improvewe

themcontinued

to

in

with

keeping

review
the

our

work

activities

company-wide○ Precise management of after-hours labor

and

theme

○ Observance of industrial safety and health laws andofregulations during work hours

Òneglectofdiscrepancies

between

rules

and

realityisunforgivable.Ó

○ Observance of road transportation laws

Moreover, in order to decrease and manage compliance risks, employees at
each

workplaceincluded

what

set

a

theme

for

types

of

potential

their

rules

efforts

andviolations

discussed

existedin

topicstheir○ Observance of conduct regulations related to consigned

that

work

supply (Electricity Utilities Industry Law)

○ Observance processing manuals, procedures and otherandguidelines for all types of work duties

what types of measures would be effective to prevent them.

Training to sustain autonomous efforts
We

continuecompliancetoactivities

executetheseatworkplace

each

types

of

and

grassroots

will

not

allow

them to end merely as transient efforts in the future. However,compliancehollow.

In

activities

addition,areliabledependingtoonbecoming

theformulaic

workplace,notcompliance effortsÓ and Òthe important points to keep in mind
when

undertaking

complianceefforts.Ó

In

addition,

weconducted e-learning for all employees on the key points.

and

all

staff

have necessarily participated in the planning and execution ofcompliance effort planning, for example, so we have begun toaslightattitudes

of

the

VI

efforts.

Thorough Complianceobserveefforts

In

order

to

difference

promotion

eliminate

conducted

these

under

in

enthusiasm

staff

the

and

betweenotherstowards

kinds

ofproblembannerofÒthorough

and

the

these

make

the

complianceÓ

not just rituals, but living, effective activities, we are conducting
Frontline Workplace Compliance Promotion Staff Training. The
goal

of

this

businesstraining

placesprogram,

using

a

which

dialogue

we

heldformat,

is

at

all

to

82

of

our

reconfirmae-learning for all employeesÒImportant points to keep in mind when undertaking

shared companywide fundamental awareness of Òthe goals ofcompliance effortsÓ

Observance of the Anti-Monopoly Law
Ourthebusiness

expansion

environment

of

the

extenthasofgreatlyretailchanged,deregulation

includingforelectric

power, and we are expected to conduct our business with evengreaterawarenessoftheAnti-Monopoly

Law

and

So

far,

beginning

have

preparedElectric

Power

an

in

makingMarch

explanation

Trade,

In

the

which

our

to

of

them,

deepen

we

the

have

also

conducted

understanding

of

our

2006

fiscalyear,

inadditiontocontinuing

toconduct

Kansaiof

Guidelines

was

the

Law

Manual in response to recent revisions to the Electricity Utilities

Power

Industry Law and the Guidelines for Appropriate Electric Powerfor

ProperTransactions.

Fair

Trade

Anti-Monopoly

1996,

createdbyElectric

theensure
legal

In

work.

to

aware

year

employees about this issue.

Commission and the Ministry of Economy, Trade and Industry.
additionevery

training, we have updated our Anti-Monopoly Law Observancewith

Manual,employees

training

implement

fair competition practices.

Observancemaking

distributing

these

to

every

company

site

and

that

We

have

every

also

been

employeerequirements

and

has

reflects

makingthoroughaccurate

this

in

the

efforts

tounderstandingofexecution

of

their

necessary

inthePreparation of educational tools for use in the workplace
In
case

July

2004,

studies

promotion

we

on

staff

posted

our

has

a

collection

in-house

been

using

of

about

intranet,

these

in

and

their

130

complianceminimumawareness

ourcomplianceexecutionofeducation

efforts

at

in

an

easy

every workplace. However, about two years have passed since weformat.

prepared

the

work

to

about

duties

3. 独占禁止法の遵守

understandHowever,compliance

コンプライアンス指針 ｡ 企業活動における行動規範

given

解説
●

独占禁止法を遵守し、公正かつ自由な競争に基づいて事業を推進しなければなりません。

●

thiscollection,

and

we

have

heard

opinionssuggesting

numerous

具 体 的 事 例

revisions

to

laws

and

●

電力入札に応札する際に、当社と特定規模電気事業者とが談合を行った。
託送に関する業務を通じて入手した新規参入者の顧客に関する情報を営業活動に利用した。

●

資材購入や工事請負において、当社と蓄熱契約を締結した会社としか取り引きしない。

Therefore, in the 2006 fiscal year, we are improving our collection

ordinances,of

prepareweplan

個人が受ける不利益

to

独占禁止法違反として、刑事罰の対象となることがありますし、懲戒の対象となることもあります。
会社が受ける不利益

complianceexamples.

Moreover,intheprocessofpreparingabetter大原則！
！
「公正かつ自由な競争」を支えるのが、独占禁止法、景品表示法等ですが、それらを遵守するための大原則は、「価格と品質による競争」の実施に尽きます。

●

that we should enhance the quality and quantity of the examples.

公正かつ自由な競争「公正かつ自由な競争」は競争における基本ルールです。

独占禁止法のほかに、景品表示法、下請法等にも注意しましょう。

recentversion

言いかえれば、価格の低さ（ただしコスト割れしない範囲で）と提供する商品・サービスの品質の高さで競い合うことが大切だということです。

ところで、独占禁止法ってどんなもの？
独占禁止法は、
私的独占− 競争者を排除して市場を支配しようとする行為
不当な取引制限 − 談合、カルテル等
不公正な取引方法 − 不当廉売、優越的地位の濫用等の16種類の行為を禁止しています。
独占禁止法違反の行為による、直接・間接の損失は莫大なものになりかねません。

独占禁止法に違反しているのか、どう判断すればいい の？
上記のとおりの「価格と品質による競争」を行っている限り、問題となることはありません。
ただ、独占禁止法の規定は抽象的であるため、どういう行為が実際に独占禁止法違反になるのか、

独占禁止法違反として、刑事罰や課徴金を課せられることになりますし、被害を受けたお非常にわかりにくいものとなっています。というのも、外見上は全く同じ行為であっても、行為時の市場の状況、相手先との力関係等により違反となる場合とそうでない場合があるからです。少し客さまや競争相手から損害賠償請求を受けることもあります。
また、不公正な競争を行う会社としてお客さまからの信頼を喪失しますし、談合の場合にでも判断に迷う場面が生じたときは、速やかに法務部門独占禁止法相談窓口に相談してください。

は入札の指名停止を受ける等、競争市場からの退場を命じられることもあります。

関係法令
独占禁止法、景品表示法、下請法、等
社内標準等

these examples, we are uncovering compliance risks that exist inwithupdates

in

the

2006

独占禁止法遵守マニュアル、改定「適正な電力取引についての指針」の解説
関係部門
総務室法務総括グループ、法務サポートグループ

fiscal year.

the work activities of each part of our business.

19

20

In addition, we prepared a Compliance Manual and distributed
Compliance Manual

it

71

to

all

employeesinFebruary

2003.

This

manualexplainstheExpansion of efforts to promote compliance
At the Kansai Electric Power Group, we are promoting efforts for compliance group-wide. Our
compliance consultation desks receive inquiries not only from group company employees, but also frombusiness partner employees. These desks are also providing consultations about compliance to thesebusiness partners.

Expansion of the extent of coverage of our compliance consultation desks■ Kansai Electric Power Group Consultation Desks

Originally,(Kansai Electric Power desks and outside lawyer desks)
Replies

Electric

Replies(Group company*

employees)

desks

only

employees,

but,providedconsultations

in

2005,

June

we

to

Kansaiexpandedtheaccess to these desks for consultations to include the Kansai Electric

Reporters

Consultations

these

Power

Consultations

Power Group as a whole, so they now also handle issues faced by*

Kansai Electric Power

Kansai Electric PowerGroup Consultation DesksGroup Consultation Desks(Kansai Electric Power desks)(outside lawyer desks)

our group companies.
In addition, many of our group companies have also created theirown

Results reporting
Kansai Electric Power
Consultation Secretariat

Legal offices(Office of Generalin-house

consultation

desks

and

arrangedsystems

toresolve

their own problems autonomously.

Administration (Legal Affair))Communication of consultation details

Notification about access to compliance consultation

Communication of consultation details
Appropriate cooperation and support for inspection

desks to business partner employees

and handling
Each Group company*

Inspection

compliance secretariat

2006,

their name and otherof countermeasures

Each Group company

When the Whistleblower Protection Act came into effect on April 1,

the desk will keepcompany and creation

Results reporting

At the consultation
recipientÕs request,of conditions at eachdetails confidential.

compliance committee orKansairegulations

toElectric
protect

Power

the

had

already

confidentiality

establishedofpeople

as

part

who

in-housemakereports

responsible executives

andElectric

Power

as

resourcesfor

employees

whoeliminateabout

in-house (Office of General Administration (Legal Affairs)) and outsidebusinesstheour(legaloffices),have

opened

a

wide

gate

to

them

of

our

compliancepartner employees who make reports, we expect that concern will rise

have

concerns about compliance. Since then, these desks, which are bothcompany

retributions

consultation system. However, because this law also protects business

In February 2003, we established compliance consultation desks at
Kansai

to

for

the

reportingpartners.

compliancesystemsFor

thisavailablereason,consultation

toKansaisystemtheemployees

Electric

known

to

Power

our

of

our

is

makingbusiness

partner

employees and collecting risk information widely from them.

consultations.

Efforts for impartial and fair materials procurement
OfficeofPurchasing

has

Òfair

and

of

laws

ordinancesÓ

and

and

set

impartial

Concrete efforts in our materials procurement activities

handling,ÓÒestablishment

At

of

the

OfficeofPurchasing,areimplementing

supply* efforts as part of our materials procurement

management

procure high-quality goods and construction work at reasonable prices.

activities. Kansai Electric Power's SCM puts assurance of safety and

we

are

implementing

policies

based

on

these

quality as prerequisites for purchasing, and we reflect this in our daily

threeaction standards at each Kansai Electric Power Group company. Our

materials

OfficeofPurchasing

impartial

procurement

will

take

a

activities

lead

by

the

role

in

KansaiElectric

procurement

activities,

while

establishing

relationships

of

even

fairer,trust through communication with our divisions and business partners.

Power

Group

In

realizing

this

way,

we

are

striving

toachieve

cost

reductions

and

work

efficiency in our activities in cooperation with our business partners.

as a whole.

At

Moreover, we make notifications about our materials procurement

theOfficeofPurchasing,activities widely available on the Kansai Electric Power web site, andcustomers

and

local

explainassurance

ourhighestour

stancetoourbusiness

partnersinourContractincommunities,
priority

order
we

as

to

will

we

keep

continue

conduct

the

trust

to

make

fair

and

VI

chain

relationships of trustÓ as its three action standards, and is seeking toFurthermore,

(SCM)

we

of

our

qualityThorough Compliance

OurÒobservance

impartial

materials procurement activities.

Procedures Guide.
Materials procurementh t t p : / / w w w. k e p c o . c o . j p / k e p a /activities web site*

■ Materials procurement

Equal

principles

Supply chain management (SCM)
This administration and management method tracks the complete process ofopportunity

thebusinessflow

manufacture,
overcoming
Compliancerawmaterials

barriers

fromsuppliers

distribution,

betweenbusinesses

to

final

construction
andreceivers,
andincludingconservation,organizations

tooptimize

processes as a whole and eliminate waste.

Reliablewith laws andofprocurement,

partnerships

regulations■ Compliance activities at K-Opticom Corporation, a group company
At K-Opticom Corporation, in November 2004, we created compliance guidelines, establishedanin-house

consultation

desk

and

took

other

measurestocreateasystemtopromotecompliance. We made several other efforts in the 2005 fiscal year to establish compliance. From
July

2005,

February

we

also

2006,

we

began

use

prepared

of

the

a

list

KansaiofworkElectric
duties

Power
that

Group

we

must

Consultation
executetoDesks,
fulfill

and,

legal

in

and

regulatory procedures.
Intheincrease2006

fiscalemployee

year,

in

awareness,

additiontoincludingcontinuing

the

these

introductionofactivities,

byexamplesoftakingmeasurescompliancetoviolations
Masahide Yoshimoto

outsideourcompany,

weareactively

promotingcomplianceaccidents and to raise the level of confidence in our businesses.

efforts

toprevent

incidents

andGeneral Affairs Team Manager
General Affairs Group,
Office of General Administration
K-Opticom Corporation

72

VI

Thorough Compliance

Promotion of information security and personal data protection
At Kansai Electric Power, we have promoted a diverse range of countermeasures because we consider Òachieving thorough and appropriate managementof informationÓ to be an important issue. In April 2005, the Personal Information Protection Law came into complete effect. Since then, we have continued
our proactive efforts to meet the growing expectations of society. In addition, we are making efforts to prevent the recurrence of information leakaccidents such as the ones that occurred via Winny file exchange software in the 2005 fiscal year. (Please see page 69 for further details.)

Promotion of information security management

As use of the Internet becomes more prevalent both insideand outside our business, we recognized that the chance ofleakage and other risks to important in-house information,
including customer data, was increasingly greatly. In October
2002, we established the Information Security Committee,
which is chaired by the Business Innovation and Information
Technology Division Chief, and have been advancing efforts toachieve thorough and appropriate information management. In
order to promote effective, efficient security measures in thefollowing four categories, we have been setting annual plans
and evaluating their implementation status and progress.
Awareness of risks, which had been a main measure in thepast, is not sufficient itself to prevent information leak accidents
Specific measures executed① Organizational measures¥ Business Innovation and Information Technology Department
Chief appointed as the Chief Privacy Officer (CPO)¥ Assignment of information security managers to execute internalmonitoring, including the appropriate disposal of confidential
documents, careful management of passwords and other daily
information handling tasks¥Creation of group company shared security response desks

Thorough ComplianceVI③ Physical measures¥ Enhancement of secure management of important information
through incorporation of office access management using IC
cards (employee IDs etc.) at our new headquarters building,zoning of offices using partitions, and installation of additional
shredders and storage furniture with locks④ Technology measures¥ Authorization of personal computer use with IC cards (employee
IDs etc.)¥ Checking of use records for the customer information system bysection heads to verify that it has not been used improperly¥Encryption of electronic data handled by employees¥Implementation of auditing function in files taken out of company
locationsCategories of Information Security Committee measures① Organizational measures② Education, training and other human measures③ Physical measures related to document management

and access to offices④ Measures to reform and improve computer systems

Information security managers

Information security strengthening
with IC card employee IDs

Computer use
authorization: Information security managers

Building and office accesslog management

CPO

Information Security Committee② Human measures¥ Enhancement of awareness through new company employee
training, officer training and other group training¥ Training about personal information protection for all employees
at least once per year
¥ Preparation of extensive education materials that use casestudies

completely. For this reason, in the 2005 fiscal year, we
implemented an automatic encryption system for electronic files
taken out of company locations, and began the implementationof measures that would prevent the deciphering of such files
even if they are accidentally transmitted to the outside.

Division A

Division B

Division C

Division heads
Headquarters
Branches
District offices

Branch heads
District offices heads

BusinessplacesBusiness place heads¥ Assign information security managers to each workplace¥ Manage everyday security observance conditions¥ Periodically summarize status of information security anddetermine responses to weak spots and other measures in the
Information Security Committee

Authorization ofElectronic lock andindividual at network
office access log
login using IC cards
management
Strengthening information security
with locked storage furniture

We are carefully managing documents, floppy discs andother materials that contain important information in lockedcabinets when we leave our offices.

Application of the Personal Information Protection Law

More than a year has passed since March 2005 when we
established corporate regulations, including our personal
information protection regulations, in order to respond effectively tothe complete implementation of the Personal Information
Protection Law on April 1, 2005.
These regulations specify Kansai Electric Power's uses of
personal information and set procedures and other requirements
for responding to requests for personal information disclosure fromoutside the company. Since before the enforcement of this law, wehave been conducting in-house training and other education for allcompany employees, including officers. We have also been
preparing personal information handling manuals for related
divisions and taking other measures to deepen in-houseawareness of these issues.
Moreover, in the 2005 fiscal year, in order to determine thedegree to which these measures were being executed at frontline
workplaces, including group companies, we went around every site
to sample the extent of actual adoption.
As a result of this investigation, even though frontline
workplaces were generally aware of the contents of the regulations,
we found that there were gaps in the levels of awareness about
handling details and other issues.
From now, we will strive to make our in-house rules for issues
that are common corporate-wide take root by having every division
and workplace prepare guidelines and by bringing the awarenesslevels of all frontline workplaces up to an equal standard.

Strengthening our group governance system

In order to make our observance of information security andappropriate personal information more thorough as a group as awhole, in December 2005, we increased the number of personnel
in the full-time promotion team that we had established earlier inthat year and took other measures to strengthen this system.
As a result of this, we have been able to execute guidance
tours, status checks and other efforts that we have been making
for affiliated companies even faster and with greater attention todetail.

73

In the future, we will continue to develop the information security
system that we have created at Kansai Electric Power by building
infrastructure that covers the group as a whole. We will also
continue supporting education, internal auditing, providing related
information and executing other security measures. Through thesemeasures, we will work to further strengthen the information
security of the Kansai Electric Power Group as a whole and alignthe conduct of our businesses even more with the intents of the
Personal Information Protection Law.

Evaluations of our efforts and reflection of the resultsin the next fiscal year

Evaluations of and opinions about our 2005 fiscal year efforts
Q. Do you think that in-house awareness

Questionnaire of all employees

In order to evaluate the degree of effectiveness of
our compliance efforts at Kansai Electric Power, every
year we use our intranet to conduct an anonymousquestionnaire of all employees. We received 15,265
replies (74.6% reply rate) to the questionnaire that we
executed in January 2006.

Q. Do you think that your awareness ofof compliance has improved further incompliance has improved further in thethe last one year?

last one year?

9%

91%

It improved
It did not improve

5%

95%

It improved
It did not improve

Q. Please choose efforts that you think would be effective if they were
executed in the next (2006) fiscal year (multiple responses allowed).

Introduction of examples of compliance violations
Introduction of examples of consultations brought to compliance consultation desks
Planning of autonomous efforts at each workplace
Direct training by the Compliance Committee Secretariat
Appeals from management
Other(Number who selected)
9,022
7,285
4,945
3,275
2,698
451

When people say compliance, there is a tendency to misunderstand it as being theforcing of rules and ethics by companies on their employees. However, I sense that at
the Kansai Electric Power Group, you recognize that compliance is risk management forthe business group and that realization of compliance is not something just for membersof the discipline committee to pursue, but something that requires the raising of theawareness of individuals in the workplace. Furthermore, I think that your stance has been
set out clearly regarding the importance of making compliance an integral part of CSR
realization.
Even in this CSR Report, it is clear that the Kansai Electric Power Group is trying tomove in the correct direction, but what is important is whether or not what is written inthis report is put into practice. The issue from now is whether Ògrassroots complianceeffortsÓ become part of the Kansai Electric Power Group's Òcommon sense.Ó In otherTadashi Kunihiro
words, will awareness of compliance permeate every corner of the workplace?
Lawyer T. Kunihiro & Co., Attorneys-at-Law
To achieve this, the group as a whole must continuously follow theplanÐdoÐcheckÐcorrect cycle. What is important in this process is that individual employees grasp the idea of compliance assomething immediate and develop a sense that it is an issue and a risk in their own work duties. One of effective measureswould be holding case studies and discussions in workplaces about examples at your company and possible risks in yourbusiness, namely, trying to make Òcompliance thinkingÓ and Òcompliance awarenessÓ take root, and these seem to be effective
methods. There is no faultless, perfect organization. Mistakes are probably going to occur. Facing problems sincerely anddiscussing them openly with everyone to make continuous improvement is the approach that is necessary to fulfill both CSR
and compliance.
An expert's opinion

Thorough ComplianceVI

We considered the above opinions as we set our 2006 fiscal year policies.
Policies for the next fiscal
year and beyond

画像未Kunio Yasuda

In order to realize CSR voluntarily and continuously throughout Kansai ElectricPower's businesses, it is essential that every division and every workplaceautonomously promote compliance, a key aspect of CSR. Autonomous efforts arenecessary to prevent violations of laws and ordinances and other causes of risk thatmight, in particular, lead to the occurrence of incidents and accidents that cause trouble
for society.
In the 2006 fiscal year, by making even more proactive efforts to promote complianceawareness among all employees, including autonomous efforts and education using
collections of case studies at each workplace, we are improving the compliance risk
management abilities of every division and workplace and strengthening our practice oflegal risk management.

Executive Officer
Office of General Administration Director
The Kansai Electric Power Co., Inc.

74

Third party
commentary

I expect the six principles of your CSR Action
Charter to permeate your workplaces further andtake root in your business.

available in complete formats on your web siteand provided reports in various media. I
commend these and other efforts that show yoursincere stance. Although carrying out all thedetailed tasks is difficult work, our dependence on
nuclear power plants is great, and accidents atthem can have serious impacts, so you must not
let these efforts become hollow as the years
pass. Your stakeholders expect you to make them
Professor

Kanji Tanimoto

an engrained part of your business.

Hitotsubashi University
Graduate School of Commerce

One feature that stands out in reading thisand Management Professor

fiscal year's CSR Report is that you actively took

Third party commentary

In order to restore and increase society's

75

opinionsfromoutside

the

group

into

confidence in Kansai Electric Power, you haveconsideration and implemented proposals based

worked to make CSR management permeateon them. I said in my third party commentary last

your business and to raise every individualyear that you should make your fundamental

employee's awareness of it since last year. Your

policies in every area clear, analyze and evaluate

top executives have shown a strong commitment

your efforts of the previous year and listen toto these efforts, including starting in December

outside opinions in order to set future goals and2005 the CSR Promotion Group, which is acheck your results. In response to this, first of all,division within the Office of Corporate Planning to

you have presented your basic policies andoversee the CSR efforts of the entire company.

action plans in 2005 for each fundamental area

These efforts show that Kansai Electric Power is(pages 9–10), and at the end of each chapter,undertaking diligent efforts to make the CSR

your officers indicate measures for the next fiscal

Action Charter created in 2004 become firmly

year. I applaud format improvements such as

established in the corporation.

these. For all of your efforts, however, I would like

By analyzing the causes of the accident thatyou to clarify more specific goals in keeping withoccurred the year before last at Mihama Nuclear

your action plans, as you have done in thePower Station Unit 3, you have identified

section about the environment, and clarify issues

technical and organizational management issues

for the next fiscal year after checking the extent toand proposed measures to prevent recurrence. In

which past efforts were successful.

the last year, in addition to conducting system

Your coverage of other topics related to society,reforms in accordance with these recurrence

for example, employee support measures,

prevention measures, you have made a series offrequently end with only the introduction ofrelated efforts, including rebuilding two-way

systems. As much as possible, you should set

communication relationships, particularly between

specific goals, check the extent to which they are

management and workplaces and between

achieved and report on them. Of course, in areas

Kansai Electric Power and business partner

other than the environment, quantification can becompanies. You have made the status ofdifficult, but it is possible to work with a goal

implementation of these efforts, the deliberations

managementof the Nuclear Power Plant Maintenance Reformconsidering the issues of transparency in these

Verification Committee and other information

areas, you provide an à la carte description of

style

for

each. Furthermore,your various efforts, but you should probably also

In response to this commentary

explain your goals for the fiscal year, the resultsthat you obtained and the issues that arose. The

We have undertaken reform efforts continuously

same thing can be said about your efforts toforcontribute to regional society. You are making

accident such as the one at Mihama Power Station

meaningful efforts in every area, but, for

Unit 3. In the 2006 fiscal year and beyond, we willaccountability, you need to make clear why you

sustain these reform efforts steadily and report on

are undertaking the activities, as well as what

the status of these efforts to our stakeholders.

measures

Professor

types of results are achieved both for society andtoprevent

Tanimoto

the

also

recurrence

commented

of

an

on

the

relationship of the contents of our CSR Report forfor your company.

the

These days, people are again asking thelastfiscalprinciples.

question, “What is a business?” Businesses can

In

year

with

response,

we

each

have

of

our

activelyactiontaken

inopinions and proposals from outside our company

only exist within society, and they obtainand worked to make improvements so that we can“licenses” to conduct their enterprise activities by
conveyreceiving the support and trust of society. ThistheÒResponse

trust is something that must always be earned. By

naturetoofoutsidespecific

efforts.

commentary(See

receivedin2005 and follow upÓ at the bottom left of this page.)making the six principles in your CSR Action

However, as Professor Tanimoto indicates, outside

Charter permeate and take root in yourof

workplaces, including your group business, evengoals for each of our action principles is not always

more in the future, I expect that Kansai Electric

easy.

Power will become a business that is trusted byrelated places and other issues, we were unable tosociety.

explicitly show the use of a uniform PDCA cycle. I

issues,Furthermore,quantification

given

the

great

of

actionvarietyofthink that this is still at an insufficient level. We will

take

his

comments

to

heart

and

endeavorasaunified group to clarify our specific goals as muchas

Response to outside commentary
received in 2005 and follow up

possiblenext

fiscalyear

report

must

each

of

our

actionprinciples.

Wewill also work to show the degree that we achievethese goals as well as issues that we face.

In
Comments received in 2005

The

for

Third party commentary

environmental

thefuture,theKansaiElectric

Power

group

Follow up and reflection in the 2006 editionasinclude

a

whole

will

advanceourCSR

effortsandfollow up on the future efforts, progress andresults related to the Mihama Power Station
accident.
Among
of

an

measuresmeasuresaccidentPower

We covered the status of implementation of

to

such

Station,prevent

the

as

at

you

that

shouldrecurrencetheMihamaprovidetheopinions of group employees, local residents

toprevent

accident

like

MihamaPowersafety

our

is

the

one

recurrence

that

Station.

company's

happened

(See

of

an

at

the

ÒMaintaining

missionÓ

onactively pursue two-way communication with all of

our stakeholders so that we can earn your trust.

pages

11Ð16.)and other stakeholders and show how Kansai
Electric Power has responded to them.

We
There

are

no

referencestoefforts

for

wrote

about

our

CSR

promotion

theorganization, especially our CSR Promotion

specific management systems for your CSR
Council.

(SeeÒEfforts

topromoteCSRÓon

Action Charter and CSR Action Standards.
page 8.)We

coveredYou should show your efforts to communicate

exchange

internally

group

and

with

group

companies

alongwith the contents of those communications.

opportunities

withcontact

group

for

opinioncompanies,

includingmeetings

andvariousgroup

company committees. (See ÒEfforts to promoteCSRÓ on page 8.)

There

is

towardefforts

littlecoverage
related

to

of

your

societystance
or

your

You

should

show

how

you

We made our policies and main efforts for our
six principles clear. (See pages 9 and 10.)

fundamental policies in this regards.
analyzed

and

At

the

end

of

each

chapter,

wecreatedaconducted internal evaluation of your efforts

sectionin

and reflection of the results in the next fiscal

the

you

previous

refer

goals

for

to

fiscaloutsidefuture

year,

as

well

opinions,business

set

as

how

reformactivities

andyear,Ó

called,inwhichÒEvaluations

wedescribeof

ourefforts

opinionsfrom

inside and outside the company and policies

check the results.

for the next fiscal year that reflect them.

Do not just list the results, also report on the

We endeavored to include processes in our

processes.

explanations of each of our efforts.

Yuzuru Hiroe
Executive Officer
Office of Corporate Planning Director
The Kansai Electric Power Co., Inc.

76

Operation data
Equipment and Power Supply and Demand
2001
2002
2003
2004
Fiscal year
35.43
34.82
35.76
35.59
Power generation equipment output (KEPCO at fiscal year end)
8.13
8.15
8.19
8.13
Hydropower
17.53
16.91
17.81
17.69
Thermal
0.90
Coal
9.08
9.70
9.54
9.08
Oil etc.
7.83
7.99
7.99
7.83
LNG and other gas
9.77
9.77
9.77
9.77
Nuclear
157.9
152.5
154.9
153.1
Total power
114.7
122.2
119.9
117.0
Generated by KEPCO
17.4
13.7
15.4
18.5
Hydropower
37.3
36.2
27.1
22.0
Thermal
60.0
72.3
77.4
76.5
Nuclear
32.2
20.3
24.3
27.4
Purchased
15.1
13.4
15.5
14.4
Interchanged
(4.0)
(3.4)
(4.8)
(5.7)
Power for pumping
144.9
139.8
141.8
140.2
Power consumption
46.8
44.3
45.6
44.7
Lighting
98.1
95.4
96.2
95.6
Electricity

Fiscal year

Operating revenue
Lighting
Electricity
Other
Operating expenses
Non-consolidated Operating profit
basis
Recurring profit
Net profit for current term
Plant & equipment investment
Total assets
Outstanding interest-bearing debts
Shareholders equity ratio
Operating revenue
Operating expenses
Operating profit
Recurring profit
Consolidated
basis

Net profit for current term
Plant & equipment investment
Total assets
Outstanding interest-bearing debts
Shareholder equity ratio

Fiscal year

Number of employees

Kansai Electric Power
Kansai Electric Power Group

2001
2,517.8993.7
1,477.8
46.2
2,206.1
311.7
163.5
137.0
410.5
7,043.4
4,327.1
19.0
2,651.5
2,332.2
319.3
159.5
128.4
467.8
7,507.5
4,448.3
21.1

2003
2,375.2
944.2
1,356.4
74.5
2,045.7
329.4
188.8
118.4
255.1
6,540.8
3,589.2
21.9
2,540.1
2,190.6
349.4
187.3
90.1
321.5
7,150.8
3,883.6
22.9

2004
2,448.1
990.9
1,373.7
83.5
2,082.1
366.0
274.0
110.1
203.5
6,294.6
3,164.7
23.6
2,613.4
2,226.5
386.9
297.8
69.7
273.7
6,857.8
3,489.8
24.0

2005
2,403.5
989.3
1,326.1
88.0
2,108.7
294.8
219.2
143.5
180.6
6,268.8
2,975.8
25.5
2,579.0
2,251.8
327.1
247.5
161.0
268.6
6,856.4
3,323.9
26.0

Employees and Safety
2001
2002
2003
21,031
21,92023,97133,93535,55437,911
0.37
0.16
0.22

2004
20,64033,2760.28

2005
20,40830,6740.46

Accident rate ** Accident rate: Number of accidents per one million hours of operation

77

Finances
2002
2,482.7
995.4
1,426.3
60.9
2,167.1
315.5
186.5
97.2
326.5
6,772.3
4,075.4
19.6
2,615.1
2,289.5
325.5
174.7
80.4
386.8
7,402.3
4,354.1
20.9

2005
35.76
8.19
17.81
0.90
9.08
7.83
9.77
160.2
116.2
14.1
37.6
64.5
33.5
14.6
(4.1)
147.1
48.7
98.4

Unit

Millions of kW

Billions of kWh

Billions of kWh

Unit

¥

billion%¥billion%

Unit

Persons%

The verification mark to the right identifies items thathave received an independent review from Tohmatsu
Environmental Research Institute Ltd.

Environmental data
Global Environmental Protection
Fiscal year
2001
2002
2003
36.56
36.84
36.88
CO emissions *1
0.261
0.260
0.264
CO emissions factor (per unit of power sold)*2
0.229
0.230
0.235
CO emissions factor (per unit of power generated) *3
25.2
24.1
23.6
World CO emissions *4
1.259
1.248
1.214
Japan CO emissions *5
Reference
0.363
0.342
0.312
Electric power industry CO emissions *6
0.436
0.407
0.379
Electric power industry CO emissions per unit of power sold *6
89.1
90.5
84.5
Rate of nuclear power facility usage *7
42.3
42.4
42.2
Total thermal distribution efficiency *8
123
Coal
98
224
202
Heavy oil
Thermal fuel consumption
215
715
767
Crude oil
3,366
3,799
5,286
LNG
218
200
217
Nuclear fuel (weight of pre-irradiation uranium)
38,752
34,752
Hydropower station refurbishment (cumulative output increases since 1989) 30,452
5.5
5.5
5.2
Transmission and distribution loss factor *9
0.7
0.7
0.9
SF gas emissions (at time of inspection)
97.2
97.1
96.4
SF gas recovery rate (at time of inspection)
11
11
11
Use of unutilized energy sources (at heat supply locations)
919
919
919
Progress of new energy source development and use (fiscal year-end total for KEPCO facilities)
765
765
765
Photovoltaic power generation
154
154
154
Wind power generation
11,973
13,151
13,881
Contributions to Kansai Green Power Fund (at fiscal year end)
6,991
4,670
4,600
Power generation sponsored by Kansai Green Power Fund
491
170
100
Solar and photovoltaic power generation
6,500
4,500
4,500
Wind power generation
2
2
2

2

2

2

2

6
6

Power generation for environmental education purposesElectricity consumption at offices
Energy and resource
conservation(Office divisions)

Daily water consumption
Vehicle fuel efficiency
Copy paper consumption

Adoption ratio of low pollution vehicles *10
CO2 emissions from vehicle use *11

116.6
978.4
9.16
934.9

113.2
900.7
9.41
919.4

12

11

105.8
803.6
9.29
903.9
30.0
11

2004
2005
Unit
51.59 about 52.00 *12 Millions of tons-CO2
0.356 about 0.35 *12 kg-CO2/kWh
0.317 about 0.31 *12 kg-CO2/kWh
Billions of tons-CO2
1.279
Billions of tons-CO2
0.364
Billions of tons-CO2
0.421
kg-CO2/kWh
70.2
75.4
%
42.2
42.0
%
1,862
2,341
Thousand tons
270
268
Thousands of kL
1,159
1,334
Thousands of kL
4,206
3,897
Thousand tons
158
197
tons-U46,252
46,252
kW
5.4
5.3
%
0.3
0.3
ton
97.9
97.1
%
12
12
Locations
1,015
1,010
865
860
kW
150
150
11,217
10,055 Unit of contribution
9,549
47,148
1,545
1,643
kW
8,000
45,500
4
5
113.2
112.6
Millions of kWh
736.0
694.7
Thousands of m3
9.04
9.36
km/liter
1,021.0
1,016.4
ton
37.7
48.3
%
12
11 Thousands of tons-CO2*1

CO2 emissions are calculated by multiplying the total thermal fuel consumption by an emission coefficient per fuel type. Electricity purchased from othercompanies is included therein.
*2 CO2 emissions factor (per unit of power sold) = Total CO2 emissions / Total electricity sold
*3 CO2 emissions factor (per unit of power generated) = Total CO2 emissions / Total electricity generated*4 World CO2 emissions: Source—The Energy and Data Modeling Center (EDMC) Handbook of Energy & Economic Statistics in Japan (The Institute of Energy
Economics, Japan)*5 Japan CO2 emissions: Source—Greenhouse Gas Inventory Office (National Institute for Environmental Studies, Center for Global Environmental Research)*6 Electric power industry CO2 emissions and CO2 emissions factor: Source—Environmental Action Plan by the Japanese Electric Utility Industry (The Federation ofElectric Power Companies of Japan)*7 Rate of nuclear power facility usage = Total electricity generated / (Authorized capacity x Number of calendar hours) x 100*8 Total thermal distribution efficiency = (Total electricity transmitted x calories per kWh) / Total input calories (low calorific value base) x 100*9 Transmission and distribution loss factor = {1 - (Total electricity sold + Total power consumption at substations) / (Total electricity generated and received - Total
power consumption at KEPCO power stations) } x 100*10 Adoption ratio of low pollution vehicles = Total low pollution vehicles adopted (LEV6 compliant vehicles) / Total company vehicles x 100*11 CO2 emissions from vehicle use = Total vehicle fuel consumption x Emission coefficient per fuel type
*12 Provisional value by KEPCO

78

The verification mark to the right identifies items thathave received an independent review from Tohmatsu
Environmental Research Institute Ltd.

Environmental data
Local Environmental Protection
Fiscal year

SOx emissions (at KEPCO power stations) *1
2

SOx emissions (Per unit of power generated by KEPCO) *factor(Per unit of thermal power generated by KEPCO)*3

4

NOx emissions (at KEPCO power stations) *5

NOx emissions (Per unit of power generated by KEPCO) *factor(Per unit of thermal power generated by KEPCO)

*6

2001
1,438
0.012
0.040
4,801
0.039
0.133

Limestone consumption
Ammonia consumption
COD emissions *7
Industrial water consumption (for power generation)
Clean water consumption (for power generation)
Thermal power stations
Green coverage *8(at fiscal year end)

Nuclear power stations
Electric power offices (substations)

Rate of underground transmission cables *9 (at fiscal year end)
Rate of underground distribution cables *10 (at fiscal year end)

34
79
32
13.9
9.3

2002
1,332
0.011
0.049
3,740
0.031
0.138
4
3
25
3.18
0.86
34
78
28
14.1
9.4

2003
415
0.004
0.019
2,731
0.023
0.124
3
3
32
3.06
0.60
34
78
28
14.2
9.4

2004
2,375
0.021
0.064
4,529
0.039
0.121
45
5
21
4.69
0.84
36
78
28
14.5
9.5

2005
2,474
0.021
0.066
4,752
0.041
0.126
49
6
36
4.53
0.88
36
78
30
14.6
9.5

Unit

ton
gram/kWhtongram/kWh
Thousand tons
Thousand tons
tonMillions of m3
Millions of m3%%%*1 SOx emissions are determined based on the amount of sulfur contained in fuels and the amount of sulfur removed by desulfurization equipment.
*2 SOx emission factor (per unit of power generated by KEPCO) = Total SOx emissions (at KEPCO power stations) / Total electricity generated by KEPCO*3 SOx emission factor (per unit of thermal power generated by KEPCO) = Total SOx emissions (at KEPCO power stations) / Total thermal electricity generated by
KEPCO*4 NOx emissions: value measured using measuring equipment*5 NOx emission factor (per unit of power generated by KEPCO) = Total NOx emissions (at KEPCO power stations) / Total electricity generated by KEPCO*6 NOx emission factor (per unit of thermal power generated by KEPCO) = Total NOx emissions (at KEPCO power stations) / Total thermal electricity generated by
KEPCO*7 COD emissions are determined based on analytical values of COD drainage concentration analysis.
*8 Green coverage = Total green areas at business sites / Total areas of business sites x 100*9 Rate of underground transmission cables = Total calculated length of underground cables / (Total calculated length of overhead cables + Total calculated lengthof underground cables) x 100*10 Rate of underground distribution cables = Total calculated length of underground cables / (Total calculated distance of overhead cables + Total calculated lengthof underground cables) x 100

Waste and Resource Recycling
Fiscal year

Industrial waste and other discharge
Ash (heavy oil, coal, etc.)
Sludge (desulfogypsum, wastewater treatment sludge, etc.)
Cinders
Waste concrete poles, etc.
Metal scrap
Glass and ceramic scrap (heat retention materials, insulator waste, etc.)
Spent oil
Waste plastic
Other
Landfill disposal of industrial waste
Glass and ceramic scrap (heat retention materials, insulator waste, etc.)
Sludge (wastewater treatment sludge etc.)
Asbestos
Cinders
Waste plastic
Scrap metal
Other
Industrial waste recycling rate *1
Insulating oil
Volume of low-Ievel PCB waste
treated (utility pole transformers) *2 Transformer cases *3
Office supply green purchasing rate *4

2001
63.7
2.3
17.5
0.8
15.8
16.5
3.9
4.6
1.2
1.0
6.7
2.9
0.8
0.4
0.7
0.8
0.5
0.6
87

2002
49.7
1.7
7.0
0.7
16.7
15.9
3.3
2.2
1.3
1.1
6.8
2.7
0.7
0.3
0.6
0.8
0.7
1.1
85

2003
56.8
7.5
9.3
0.6
15.2
17.1
2.5
3.0
1.1
0.5
6.5
1.4
2.5
0.1
0.6
0.7
0.9
0.3
86
2 2.0%
3 1.3%
99

2004
2005
Unit
331.2
398.9
196.1
227.2
73.6
94.6
26.2
32.3
13.7
16.1
Thousand tons
11.9
17.8
3.9
3.2
3.0
2.6
1.1
1.3
1.7
3.8
8.1
6.5
2.9
1.9
2.2
2.2
1.3
0.7
Thousand tons
0.7
0.3
0.5
0.7
0.4
0.5
0.2
0.2
97
97
%
8 8.0% 18 18.0% Thousands of kL
24 10.0% 45 18.8% Thousands of units
99
97%*1 Industrial waste recycling rate = (Recycled amount + Amount of valuable wastes sold) / (Industrial waste emissions + Amount of valuable wastes sold) x 100*2 The figures represent cumulative values for previous years. The figures in parentheses represent percentages of total amounts treated.
*3 Utility pole transformer internal parts etc. are returned to storage.
*4 Total purchased amount of office supply green purchasing (43 target items) / Total purchased amount of office supply (43 target items) x 100

79

Radioactive Materials and Waste
Fiscal year

Assessed radiological dosage
in public areas around power
stations
Release of radioactive gaseous
wastes (noble gas)

Mihama Power Station
Takahama Power Station
Ohi Power Station
Mihama Power Station
Takahama Power Station
Ohi Power Station

Release of radioactive gaseous
wastes (iodine)

Mihama Power Station
Takahama Power Station
Ohi Power Station

Release of radioactive liquid
wastes (excluding tritium)

Mihama Power Station
Takahama Power Station
Ohi Power Station

Solid radioactive waste generation (200-liter drum equivalent) *4
Mihama Power Station
Takahama Power Station
Ohi Power Station
Solid radioactive waste decrease (200-liter drum equivalent) *4
Mihama Power Station
Takahama Power Station
Ohi Power Station
Solid radioactive waste cumulative storage (200-liter drum equivalent) *4
Mihama Power Station
Takahama Power Station
Ohi Power Station

*1
*2
*3
*4
*5

2001
<0.001<0.001<0.001
1.4E+10
1.8E+10
1.5E+109.9E+04
1.8E+05
2.7E+05
N.D.
N.D.
N.D.
9,112
3,504
1,375
4,233
7,423
2,540
797
4,086
86,39828,73631,301
26,3612002<0.001<0.001<0.001
1.1E+10
1.2E+102.8E+10
3.8E+05
3.4E+05
N.D.
N.D.
N.D.
N.D.
7,301
3,135
1,440
2,726
8,439
3,423
743
4,273
85,26028,44831,99824,8142003<0.001<0.001<0.001
6.1E+09
1.1E+10
1.8E+10
2.3E+05
N.D.
N.D.
N.D.
N.D.
N.D.
9,438
4,337
1,724
3,377
10,067
5,527
606
3,934
84,631
27,25833,11624,2572004<0.001<0.001<0.001
1.9E+09
1.6E+10
4.1E+11
N.D.
N.D.
1.9E+08
N.D.
3.1E+05
N.D.
8,183
2,698
1,893
3,592
7,687
3,143
653
3,891
85,127
26,81334,35623,958

2005
Unit
0.001
Millisievert (mSv) *2
0.001
0.001
1.2E+09
1.2E+10Becquerel *3
6.2E+09
N.D.
N.D.
Becquerel *3
1
N.D.
*
N.D.
N.D.
Becquerel *3
N.D.
10,161
3,260
drum equivalent
3,557
3,344
8,708
3,008
drum equivalent
2,027
3,673
86,57927,065drum equivalent
35,886
23,628 *5

N.D. (Not Detectable) represents a value less than detectable threshold limit. “XX”E+YY: “XX x 10 x YY-plex”
A millisievert is a unit used to express the effect of radiation dose on a human body.
A becquerel is a unit of radioactive materials, equivalent to the number of disintegrations per second a radionuclide undergoes.
In-storage status at solid waste storehouses.
The discrepancy between the above figure and the value calculated based on the accumulated storage amount at previous fiscal year-end added to the amount
generated in the subject fiscal year deducted by the decrease is due to the rounding of fractions after conversion to 200-Iiter drum equivalent.

Environmental Management
Fiscal year

ISO or related standard compliant locations (at fiscal year end)
Relisted for external certification acquisition
Thermal power division
Relisted for external certification acquisition
Nuclear power division
Relisted for external certification acquisition
Engineering division
Relisted for external certification acquisition
Sales and distribution divisions *1
Relisted for external certification acquisition*1
Participants in ISO 14001 staff training
environmental
Internal environmental auditor training
education
programs
Environmental staff training

2001
20
11
14
7
2
0
4
4
0
0
30
21
41

2002
19
12
13
7
2
1
4
4
0
0
26
21
37

2003
17
10
12
6
2
1
2
2
1
1
26
22
38

2004
16
10
10
5
2
1
2
2
2
2
23
12
25

2005
15
10
9
5
2
1
2
2
2
2
16
15
21

2003
16
308

2004
10
362

2005
16
406

Unit

Locations

Persons*1 The figures for “Sales and distribution division” include one EA21-certified site.

Fiscal year

Tree-planting activities (Planting trees at public facilities, etc.)
Beautification activities (clean-up activities at local communities, etc.)

2001
29
1,027

Other

2002
24
841

Unit

Thousands of trees
case

80

The verification mark to the right identifies items thathave received an independent review from Tohmatsu
Environmental Research Institute Ltd.

Data by thermal power station■ Thermal power station environmental protection performance (Fiscal 2005)
Item

Sakaiko Power Station

Tanagawa No. 2
Power Station

Nanko
Power Station

Miyazu Energy
Research Center

L
391

H/C
587

L
98

0
10.1
0.03
940
1
612

0
9.3
0
3,020
1
398 *20

H/C
306 *4
112

255

106
7.7
3.2
1,420
438
0.050
0.020
0.000

1
7.2
0.0
2,100
1
0.070
0.020
0.004

30
1.8
0.9
400
152
0.030
0.000
0.000

5.8 Ð 8.6

5.0 Ð 9.0 *3

Main fuelA. P. P. Law(Total Pollutant Load Control)

Emissions
per hour(m3N/hr)Atmospheric

SOx

Agreed value
ResultEmissions
per day(t/day)Emissions
per year(t/year)Agreed value
Actual value
Agreed value
Actual value
A. P. P. Law(Total Pollutant Load Control)

Emissions
per hour(m3N/hr)NOx

Agreed value
ResultEmissions
per day(t/day)Emissions
per year(t/year)Agreed value
Actual value
Agreed value
Actual value
A. P. P. Law

Soot

Discharge (Total Pollutant Load Control)
Agreed value
concentration(g/m3N)
ResultW.P.P. Law andordinances

Hydrogen ion
concentration index

No. 1 wastewater output

No. 2 wastewater output

7.5 Ð 8.0
12

6.6 Ð 7.4160

5.8 Ð 8.6

Agreed value

Water-related

ResultMax.
concentration(mg/L)COD

W. P. P. Law andordinances

Agreed value

3

ResultW. P. P. Law andordinances

Pollutant load
(kg/day)

N-Hex

2

388.4

Agreed value

20.9
50

ResultSS

5.8 Ð 8.6
6.7 Ð 8.1
12
15
6
61.25
14
6.6
90
20
4
3
1
0.1

Max.
concentration(mg/L)Max.
concentration(mg/L)

W. P. P. Law andordinances

Agreed value

3
2

ResultW. P. P. Law andordinances

Agreed value<1

Result(Planned long-termsuspension)

MaizuruPower Station

Coal
10,306 *4255
79492 103m3N 1,523 103m3N(Planned long-term
331 103m3N
suspension)
Undesignated areas Undesignated areas

58(Planned long-termsuspension)

244
63

244 103m3N 1,457 103m3N(Planned long-term
431 103m3N
suspension)
0.050
0.1
0.014
0.009
(Planned long-term
0.005
suspension)

6.2 Ð 8.5
200 *330

200 *3
26
4 *3
< 0.1

5.0 Ð 9.0

5.0 Ð 9.0

5.8 Ð 8.6
6.2 Ð 7.3
160
15
7.6

5.8 Ð 8.6
6.6 Ð 7.6
160
15
6.6

20.8
0.3
200
20
4
5
1
< 0.5

22
5.8
200
15
10
5
1
< 1.0

A.P.P. Law: Air Pollution Prevention Law W.P.C. Law: Water Pollution Control Law L: LNG H: Heavy oil C: Crude oil*1 Regulatory value based on constant determined by each area of jurisdiction *2 Reported value in accordance with Osaka Prefectural Guidelines for NOx Reduction from Fixed Sources*3 Regulatory value under Regulations for Implementation of Osaka City Sewerage Ordinance *4 Kyoto Prefecture Ordinance on Environmental Protection

Development of flue gas desulfurization technology

Test plant established and research implemented
Research plant established and research implemented
Installation of wet-type flue gas desulfurization units

81

90

71

76

62

75

14,714.5

0 687012,804.5

21
80

85

90

95

79 79 79 78 80 80 80
70
60
50
40
30
20
10
00 01 02 03 04 05 0

15,384.5
13,893.5
13,893.5
13,269.5
14,169.5
14,169.5

18,00016,00014,00012,00010,000
8,000
6,000
4,000
2,000

Development of flue gas denitrification technology

Ratio of installed capacity to approved thermal power plant outputs(%)(Thousands of kW)

9,154.5(Fiscal Year)■ Flue gas denitrification equipment

2,516.5

0 63 65 70 75 80 85 90 95 00 01 02 03 04 05 0

Ratio of installed capacity to approved oil thermal power plant outputs

3,330
3,018
3,018
3,150
4,050
4,050

3,330

3,330

1,380

930

4,500
4,000
3,500
3,000
2,500
2,000
1,500
1,000
500

(%)

45
41 41
40
35
35
31
30
30
27 27 28
25
20
13
15
11
13
10
5

680.5

Installed capacity(Thousands of kW)

Installed capacity■ Flue gas desulfurization equipment(Fiscal Year)

Pilot plant established and research begun
Large-scale test facility completed and research commenced
Installation of flue gas denitrification units

Item

KainanPower Station

Gobo
Power Station

Himeji No. 1
Power Station

H/C
646
310
183

H/C
7,190 *1
184
108

L
119

Main fuelEmissions
per hour(m3N/hr)Atmospheric

SOx

Emissions
per day(t/day)Emissions
per year(t/year)Emissions
per hour(m3N/hr)

NOx

Soot

Emissions
per day(t/day)Emissions
per year(t/year)A. P. P. Law(Total Pollutant Load Control)

Agreed value
ResultAioi
Power Station

Ako
Power Station

L
780
58
0

H/C
344
155
(Planned long-termsuspension)

H/C
3,054 *1
165
79

H/C
2,146 *1
180
66

400 103m3N
0.5 103m3N(Planned long-termsuspension)

Undesignated areas

Undesignated areas

463
389

320

0

Actual value
Agreed value
Actual value

1,760 103m3N 970 103m3N
276 103m3N 159 103m3N

A. P. P. Law
Undesignated areas(Total Pollutant Load Control)

Agreed value
Result450
221

Undesignated areas Undesignated areas

110
71

104
59

2,492

885 103m3N 650 103m3N
78 103m3N 28 103m3N
Undesignated areas

85
42(Planned long-termsuspension)

94
62

Agreed value
Actual value
Agreed value
Actual value

3

Max.
concentration(mg/L)
Water-related

Takasago
Power Station

Agreed value

W.P.P. Law andordinances
Agreed value
Result

COD
Pollutant load
(kg/day)

W. P. P. Law andordinances

Agreed value
ResultW. P. P. Law andordinances

Agreed value
ResultMax.
concentration(mg/L)N-Hex

Himeji No. 2
Power Station

2,400 103m3N 560 103m3N 590 103m3N 2,263 103m3N 1,620 103m3N 390 103m3N 340 103m3N
long-term
381 103m3N 71 103m3N 264 103m3N 863 103m3N (Planned
37 103m3N 45 103m3N
suspension)
A. P. P. Law
0.070
0.070
0.070
0.050
0.050
0.070
0.050
Discharge (Total Pollutant Load Control)
Agreed value
concentration
0.050
0.020
0.010
0.015
0.015
(Planned long-term(g/m N)
Result
0.007
0.002
0.003
0.003
0.000
0.009
suspension)

Hydrogen ion
concentration index

SS

5・6U

Max.
concentration(mg/L)

W. P. P. Law andordinances

Agreed value
ResultW. P. P. Law andordinances

Agreed value
Result5.0 Ð 9.0

5.0 Ð 9.0

5.8 Ð 8.6

5.8 Ð 8.6

5.8 Ð 8.6
6.0 Ð 7.9
10
10
7
187.7
50
4.4
40
20
5.6
2
2
0.1

5.8 Ð 8.6
6.1 Ð 7.6
160
10
2.3

5.8 Ð 8.6
6.8 Ð 7.6
100
15
2.3
83.6
15.2
1.9
90
20
2
5
1
0.1

5.8 Ð 8.6
7.0 Ð 8.1
100
15
6
105
35
14.2
90
20
7
5
1
0.1

200
20
1
5
1
0.5

5.8 Ð 8.6

5.8 Ð 8.6

5.8 Ð 8.6

5.8 Ð 8.6

5.8 Ð 8.6
6.5 Ð 7.6
100
15
4
66
18
3.8
90
20
6
5
1
0.1

5.8 Ð 8.6
6.6 Ð 7.7
100
15
2
84
22.4
2.2
90
20
1
5
1
0.2

(Planned long-termsuspension)

100
20(Planned long-termsuspension)

102
34(Planned long-termsuspension)

90
20(Planned long-termsuspension)5
1.5(Planned long-termsuspension)■ Discharge and transfer of substances subject to PRTR Law (Fiscal 2005)
SubstanceUse

2-amino ethanol

Water supply treatment agent

Asbestos

Insulation material

Bisphenol A epoxy resin

Paint

Ethylbenzene

Paint

XyleneFuel (NGL), paint, Ecomelts solvent, cleaning oil

HCFC-225

Cleaning materials (clothes)

StyrenePaint

Dioxins

Waste incinerator for burning driftwoods, etc.

Thiourea

Chemical cleaning agent for boilers

TolueneFuel (naphtha and NGL), paintHydrazine

Water supply treatment agent

Tris-phosphate (dimethyl phenyl) Power generation turbine control oil

Consumed
quantity

86
50
3.6
7.1
36
2.1
2.2
7.9
4.5
96
7.7

Discharge (t/year)
Air

Public water areas

< 0.1
0
0
0
< 0.1
0
7.1
0
32
0
2.1
0
2.2
0
110 (mg-TEQ/year) 230 (mg-TEQ/year)
0
0
4.5
0
< 0.1
0
0
0

Transfer (t/year)
Soil

0
0
0
0
0
0
0
0
0
0
0
0

Sewage

0
0
0
0
0
0
0
0
0
0
0
0

Waste

5.1
50
0
0
< 0.1
0
0
4.4 (mg-TEQ/year)
0
0
2.1
7.7

* The Consumed Quantity indicates data for one ton or more of Class I Designated Chemical Substances and 0.5 tons or more of Specific Class 1 Designated Chemical
Substances per year.
* “0” indicates no discharge. * “< 0.1” represents discharge was less than 0.1 t/year.
* Dioxin quantities indicate discharges and transfers from facilities under special requirements (waste incinerators, etc.) only. No consumed quantities are reported.
* Shown to two significant digits

82

Guidelines reference table■ Pages relevant to GRI Sustainability Reporting Guidelines (2002 edition)
Item

Page

1. Vision and Strategy

1.1

5, 7

1.2

3, 4

Item

Page

3. Governance Structure and Management Systems
Structure and Governance

2. Profile

Item

Economic Performance indicators

EC1

1, 76

LA1

3.2

6

EC2

* 92
* 103 Ð 106** 103* 99, 107
* 99, 107
* 99, 105, 106
* 113

LA2

36, 53LA10EC36, 8, 31

1

3.4

2.2

1

3.5

2.3

6, 84

3.6

6, 8, 31EC6

2.4

21, 22, 23, 47, 48

3.7

5, 7, 9, 10, 27, 58, 59

EC7

2.5

1

3.8

66

EC8

2.6

1

2.7

1

3.9

2, 7, 45, 46

2.8

1

3.10

20, 23, 45, 46,

2.9

2, 7

EC4
EC5

EC9

Stakeholder Engagement

3.11

EC10

Page

Social Performance indicators

6

2.1

Report Scope

Item
5. Performance Indicators

3.1

3.3

Organizational Profile

Page

5. Performance Indicators

Environmental Performance indicators

1, 60, 76

LA3

61

LA4

61

LA5

59

LA6

59

LA7

59, 76

LA8

60

LA9

61

LA11

63 Ð 68

EN1

28, 77LA1261

12 Ð 16, 20, 22, 24,

EN2

44, 41, 47

LA13

61

2.10

Back cover45, 46, 50, 56, 62,

EN3

28

LA15

59

2.11

2

65 Ð 68, 74

EN4

28

LA16

60, 612.12

212 Ð 16, 20, 22, 24,

EN5

28

LA17

60, 612.13

245, 46, 50, 56, 62,

EN6

HR1

58

65 Ð 68, 74

EN7

HR2

72

3.12

2.14
2.15
2.16

Overarching Policies and Management Systems

EN8

5, 6, 7, 9, 10, 27, 39,

EN9

HR4

58

40, 58, 59

EN10

28, 39, 78

HR5

61

EN11

43, 28, 41, 78, 79

HR6

58

39

HR7

58

HR8

58

HR9

60, 72

HR10

60, 72

3.13

3.14

Report Profile

28, 35, 35

HR3

2.17

82

3.15

38

EN12

2.18

33

3.16

18, 41, 42, 72

EN13

2.19

33, 34

3.17

31, 32, 43

EN14

2.20

2, 24, 46, 47, 49,

3.18

50, 56, 62, 68, 74

3.19

6, 29, 30, 32, 58 Ð 61

EN16

32

SO1

7, 9

2.21

2

3.20

31, 32, 79

EN1735, 36, 37, 37

SO2

72

2.22

2, 16, 64, 66

EN19

49

SO3

72

EN30

37

SO4

26, 40, 53

5. Performance Indicators

EN33

41, 41SO770 Ð 72

Whole System

35

EN34

28

PR1

7, 9, 11 Ð 22

Cross-sectional

34

EN35

33, 34PR2

7, 9, 11 Ð 22, 36

PR3

9, 69, 73

PR6

49

PR8

9,19 Ð 22

EN15

4. GRI Content Index

4.1

35

82

* Pages in Kansai Electric Power Shareholders Report (http://www.kepco.co.jp/ir/securities/81).
■ Pages relevant to 2003 Guidelines for Environmental Reports
Item

Page

1. Basic items

Page

1)

3, 4

14)

18, 28, 29, 30, 36, 37, 42, 44, 77

2)

2, Back cover15)

18, 28, 29, 30, 37, 41, 44

3)

1, 5, 76, 84

16)

28, 29, 30, 37

17)

28, 29, 30, 35, 37, 38, 39, 77 Ð 81

5, 27

18)

40, 80, 81

5)

25, 26, 29, 30, 34, 76 Ð 81

19)

1, 28, 49, 76

6)

28

20)

28, 29, 30, 37, 41, 78

7)

33, 3421)

28, 39, 80, 81

22)

28, 29, 30, 76

2. Summary of environmentally-friendly policies, targets and results in business activities

4)

3. Status of environmental management

83

Item

4. Environmental impacts caused by business activities and status of efforts to reduce such impacts.

8)

31, 32, 39, 40, 43, 79

23)

29, 30, 41

9)

72

24)

28, 29, 30, 33, 34, 35, 37, 49

10)

36

5. Status of social efforts

11)

40, 45, 46

12)

32, 39, 40

13)

40

25)

5, 17, 18, 20, 54 Ð 56, 58 Ð 61, 69 Ð 73

Please share your thoughts and opinions with us.

We have tried to provide concrete descriptions of Kansai
Electric Power Group efforts so that more people will havean opportunity to understand them. However, we expectthat our readers will find parts that are difficult tounderstand, information that is lacking and other faults.
We would like to reflect the frank opinions andimpressions of our readers in future efforts.
For this reason, we request that you kindly participate in
our questionnaire on the back of this page.

CSR Promotion Group
Office of Corporate Planning
The Kansai Electric Power Co., Inc.
TEL: +81-6-7501-0270 (direct)84

Please share your thoughts and opinions with us.

FAX: +81-6-6441-8598

To: CSR Promotion Group, Office of Corporate Planning, The Kansai Electric Power Co., Inc.
Please check the items most closely match your opinions or impressions.

tell us your impressions of the report. (Please choose one option and give us your reasons.)
Q1 (1)Please
Ease of understanding(2) Thoroughness of contents□ Very easy □ Easy □ Average
Reason:□ Difficult(3) Readability (size of letters and numbers, layout, charts and figures, photographs, etc.)□ Very good □ Good □ Average □ Poor
Reason:□ Very thorough □ Thorough □ Average □ Not thoroughReason:(4) Content quantity□ Long □ Average □ Short
Reason:items in the report interested you?
Q2 Which
Which items do you think our Group should focus on or prioritize? (Please choose as many as apply.)□ Message from our President □ Management policies □ Corporate governance□ CSR policies □ Efforts to promote CSR □ 2005 fiscal year overview. Providing Safe and Stable Products and Services□ Topics Maintaining safety is our company's mission-Status of our implementation of measures to prevent the occurrence of anotheraccident like the disaster at Mihama Power Station Unit 3□ With a sense of duty-our mission and responsibility to provide a safe

and stable supply of electric power□ Our Hap-e Point Club offers enjoyable lifestyle benefits for customers□ Working to provide the best service□ Creating value for customers as a unified group□ Evaluations of our efforts and reflection of the results in the next fiscal year
. Pioneering Efforts to Protect the Environment□ Topics ① Sakaiko Power Station facility renewal plan
② Plan for the largest scale biomass cofiring implementation in
Japan at Maizuru Power Station, Etc.
□ Environmental policy, Status overview of our environmental load, targets
and results□ Environmental management □ Environmental accounting□ New ERA Strategy for confronting global environmental issues□ Efficiency □ Reduction □ Activities abroad□ Responding to community environmental issues□ Promotion of business activities suitable for a recycling-oriented society□ Efforts to reduce radioactive waste□ Communication about the environment□ Group company eco-businesses □ Independent review□ Evaluations of our efforts and reflection of the results in the next fiscal year
. Actively Contributing to Regional Society□ Topics ① Protecting historical assets by inspecting electrical equipment at
cultural heritage sites② Efforts to attract businesses for the vitalization of the Kansai region□ Contributions to society as a corporate citizen□ Efforts at each business place□ Evaluations of our efforts and reflection of the results in the next fiscal year

. Respect for Human Rights and Creation of Good Workplace Environments□ Topics Opening unlimited possibilities at Kanden L-Heart Co., Inc.
□ Respect for human rights □ Efforts related to safety and health□ Equal opportunity employment and creation of comfortable workplaces□ Evaluations of our efforts and reflection of the results in the next fiscal year
. Transparent, Open Business Activities□ Topics ① Conveying the importance of energy to the children who will
be responsible for our society in the future-school visit② Thinking about energy together with the people of theregions both of electricity producing and consuming□ Diverse opportunities for communication□ Evaluations of our efforts and reflection of the results in the next fiscal year
□ Results of the CSR Report 2005 questionnaire. Thorough Compliance□ Topics ① Promotion of information security to prevent the repetition of
past errors② Thinking about compliance together: Frontline Workplace
Compliance Promotion Staff Training□ Promotion of autonomous efforts in each workplace and implementationof training□ Expansion of efforts to promote compliance□ Promotion of information security and personal data protection□ Evaluations of our efforts and reflection of the results in the next fiscal year

□ Third party commentary□ Reference data
□ Guidelines reference table

Please tell us your opinions and impressions of this report (for example, contents you would like included in the future).
Q3 ○○ Please tell us your opinions and impressions of our group efforts and business activities (including, for example, expectations you have for us).
tell us your perspective as a reader of this report. (Please choose one that best applies.)
Q4 Please
Company customer
Individual investor or stockholder
Institutional investor or stockholder

Q5

□
□
□
□ Someone who does business with the company □ Government or government-related□ NPO or NGO □ Mass media □ Responsible for CSR in another company □ Student□ Other (please specify)
Explain:
How did you learn about this report? (Please choose one that best applies.)□ Newspaper or magazine □ Kansai Electric Power website □ From a Group employee □ From a friend or acquaintance□ Other (please specify)
Explain:Thank you for participating in this survey.

Name
Address

Gender□ Male□ Female

Age

Occupation (company name or organization)¥

85

The personal information that you provide in this questionnaire will be handled as follows.
1. Personal information that you provide will only be used to send you a copy of the next report published in 2007.
2. Opinions and impressions that you provide may be used in the report published in 2007, but nothing that could be used to identify you will be included.
3. With the exception of the following cases, we will not disclose your personal information to any third party.
¥ Cases when you consent to sharing the information¥ Cases when we are legally obligated to provide the information¥ Cases when we contract work to another business with which we have a confidentiality agreement

■ Organization

Corporate Auditors

Office of Corporate Auditors
Construction Offices
Management Offices
Hospital
Power System Engineering Center
Distribution Engineering Training Center
Career Development Center
Nuclear Technology and Education Center
Office of Internal Audit
Office of Civil Engineering and Architecture

Civil Engineering and Architecture Research Center
Energy Utilization Research Lab
Energy Center

Office of Research and Development
Power Engineering Research Lab

Office of Purchasing

Fossil power plants

Fossil Power
Administration Center

Office of Fossil Fuel

Himeji Maintenance Center

Purchasing Center
Osaka Maintenance Center

Office of General Administration
Office of Environmental Considerations

Executive
Committee
ChairmanRecycling Center for Utility Pole Transformer(Tokai Hokuriku)

Office of Plant Siting
Office of Secretarial Service

District Office

Power System Center(Tokyo)Engineering Section

Office of Finance and Accounting

District Office
General Affairs Section

President
Executive Vice
Presidents
Managing Directors(

Office of Human Resource Development
Office of Community Relations)

Osaka-Kita, Osaka-Minami,
Kyoto, Kobe, Nara, Shiga,
Wakayama, Himeji
Branches

Operation and Maintenance Office
Sales OfficeElectrical Equipment Office

Office of Nuclear Power Plant Maintenance
Reform Development

Branch Manager Office

Office of Nuclear Fuel Cycle

Customer Office

Office of Corporate PlanningGroup Comprehensive Proposal Team

Affiliates Management and Business Opportunity
Development Division
Business Innovation and Information Technology Division

Information System Center
Power Transmission Service Center

Power System Division
Central Load Dispatching Center
Fossil Power Division

Trunk Line Load Center

District Heating-Fossil Power Engineering Center
Energy PR Center

Nuclear Power Division

Regional Relations Center

Environmental Monitoring Center
Nuclear Power Plant Construction Center

Distribution and Sales Division

Technical Testing Center

Nuclear power plants

Regional Advancement Dept.
Corporate Marketing Dept.

86