ALGERIACountry Code: DZClub : TOURING CLUB D’ALGERIE (TCA)
Information
The Touring Club d’Algérie’s breakdown service “Secours Routier” is available from 0700 to 2000 hours in the region of Algiers, including weekends andpublic holidays.

Breakdown AssistanceIn the event of a breakdown in or near Algiers, members of AIT and FIA clubs can call the service for repairs on-the-spot or towing to the nearest
garage. Towing is charged at 20 DA per km.

Telephone number: +213 21 54 13 13

Emergency Services
Police: 17

1

AUSTRIA
Country Code: A
Club: ÖSTERREICHISCHER AUTOMOBIL-MOTORRAD- UND TOURING CLUB (ÖAMTC)
Information
Emergency telephones on motorways are orange in colour and are 2 or 3 km apart. In an emergency, motorists should lift the bar to make a call, givethe reference number of the phone, describe the problem and state if they are members of a motoring club. An ÖAMTC breakdown vehicle will be sent
immediately.
NB: Reflectorised safety jacket compulsory, see OTA file.

Breakdown AssistanceMembers of AIT and FIA clubs may use the service free of charge if they have an Assistance Booklet.
Other motorists must pay the following charges (major credit cards accepted): Members of AIT and FIA clubs without Assistance Booklet, on presentation of a valid membership card:
During the day (06:00-20:00 hours): 108 EUR
At night: 152 EUR

 Non-members
During the day (06:00-20:00 hours): 135 EUR
At night: 179 EUR

2

Breakdown assistance is available 24 hours a day on all Austrian roads by dialling No. 120 (also available for mobile telephones).

Towing In the whole country:
Basic
Per kmBasic tariff for night and weekend
Auxiliary service / 15 minutes
Storage fee per day

AIT/FIA members
81.00 EUR
2.10 EUR

Non-members
119.00 EUR
2.30 EUR

144.00 EUR
19.00 EUR
10.00 EUR

181.00 EUR
21.00 EUR
13.00 EUR

Emergency Services
Fire:
Police:Ambulance:

122
133
144

or 112

3

BELARUSCountry Code: BY
Club: BELARUSSIAN AUTO MOTO TOURING CLUB (BKA)
Information
Breakdown and towing service: available 24h a day in the whole country.

Breakdown Assistance
BKA provides roadside assistance for foreign members either under the SNAKE agreement tariffs or the BKA price list. Breakdown assistance is free ofcharge for members of AIT and FIA clubs. A visitor who is a member of an AIT/FIA club and has no Assistance Booklet must pay a fee according to BKA
price list.

By telephoning 116, breakdown and towing services can be reached in the whole country.

Emergency Services
Police:Ambulance:
Fire service:

102
103
101

or 112

4

BELGIUMCountry code: B
Club: TOURING CLUB BELGIUM (TCB)
Information
Wearing of reflectorized safety jacket is compulsory on expressways and motorways.

Breakdown AssistanceMembers of the ANWB and the AC Luxembourg may obtain free breakdown service and towing to the nearest garage from Touring-Secours/TouringWegenhulp.
Visitors who hold a valid Assistance Booklet may obtain free assistance from the breakdown service and towing up to 20 km, but they have to pay forthe cost of spare parts, etc.
Foreign motorists who are not in possession of this booklet can obtain assistance on payment of 189 EUR between 07.00 and 23.00 hours and 214 EUR
at night.
On motorways, motorists must use the roadside telephones called “telestrade” which are controlled by the police and are situated approximately every
2 km. In case of breakdown, the motorist must ask for “Touring Secours” (“Touring Wegenhulp” in Dutch which is spoken in the northern half of thecountry).
Assistance is available 24 hours a day throughout Belgium at telephone: +32 70 344 777

5

Emergency Services
Police:Fire Service:
Ambulance:

101
100
100

or 112

6

BOSNIA and HERZEGOVINACountry Code: BIH
Club:BOSNIA AND HERZEGOVINA AUTOMOBILE CLUB (BIHAMK)Information
Description of the breakdown assistance services - BIHAMK's call centre operates 24 hours a day/365 days a year. The average time for the patrolmen unit
to reach the driver/client from 0600-2400 hours is under 30 minutes.

Breakdown Assistance
The average time for the patrolmen unit to reach the driver/client from 0600-2400 hours is under 30 minutes. The average time for the patrolmen unit toreach the driver/client from 2400-0600 hours is under 45 minutes. The roadside assistance and towing service are available 24 hours a days/365 days ayear.

 Costs of repair:On the spot repair - 46,67 BAM for intervention up to 20 km+1,56 BAM per additional km

 Towing:
58,90 BAM for intervention up to 20 km+ 1,56 BAM per additional km
VAT: 17,00 % must be added to athe above rates
7

Assistance numbers: 1282 or 033 1282 or +387 33 282 100

Emergency services:
Police:122
Fire brigade: 123
Ambulance: 124

8

BULGARIA
Country code: BG
Club: UNION DES AUTOMOBILISTES BULGARES (UAB)
Information
Emergency telephones are situated along motorways. These telephones link the motorist to the police, ambulance and breakdown services.

Breakdown Assistance
The personnel speak German and English. The UAB assists all motorists; members of AIT/FIA clubs are charged at a preferential rate.

The Emergency Centre in Sofia is available 24 hours a day, tel. no. +359 2 980 3308 (also with mobile phone), and +359 2 91 146 throughout thecountry. Or 146 throughout lgaria.

Emergency Services
Fire:
Police:Ambulance:
Traffic police:160
166
150 (road accident 66 50 60)
165

or 112

9

CROATIA
Country Code: HR
Club: HRVATSKI AUTOKLUB (HAK)
Breakdown Assistance
Breakdown service is available daily between 0630 and 1830 hours. Towing service is available 24 hours a day. Letters of Credit are accepted.

For breakdown assistance throughout the country call 1987 (from a mobile phone dial +385 1 1987) fax +385 1 660 3287.

Emergency Services
Police:Ambulance:
Fire service:

92
94
93

10

CYPRUSCountry code: CY
Club: CYPRUS AUTOMOBILE ASSOCIATION (CAA)
Information
The telephone operators speak Greek and English. Breakdown vehicles patrol main roads 24 hours a day. Assistance and towing are free for all
motorists who are members of an AIT or FIA club on presentation of their valid membership card.

Breakdown AssistanceFor major repairs, the car is towed to the nearest town which has a garage for the car’s agent; this service is free. However, a fee is payable on the spot
if the driver wishes to have his car towed from one town to another within Cyprus; the amount to pay is well below that charged by commercial towing
companies.
The CAA emergency 24-hour telephone is +357 22 31 31 31 for the whole island.

Emergency Services
Police:Ambulance:
Fire service:

199 or 112

11

CZECH REPUBLICCountry Code: CZ
Club: USTREDNI AUTOMOTOKLUB CESKE REPUBLIKY (UAMK)Information
Road assistance and towing services in the Czech Republic are obtainable from the ÚAMK 24 hours a day. The operators speak German and English.

Breakdown Service
The UAMK uses its own vehicles which are yellow and marked with the logos UAMK , ARC Europe and the telephone number or the emergency
centre. The UAMK has also concluded contracts with various companies who provide assistance and towing. These vehicles are also marked with the
UAMK logo and the telephone number or its emergency centre.
The costs for Breakdown Assitance are the following ones:

 Workdays from 07:00 to 19:00: 270 CZK Workdays from 19:00 to 7:00, Saturdays, Sundays and public holidays: 297 CZKTowing Charges:
 Distance Fee:
Vehicle under 2 tonnes: 17 CZK per km
Vehicle from 2 to 3.5 tonnes: 19 CZK per km

12After an accident, the vehicle can also be loaded and towed by the UAMK but the costs are higher. Payment can be made with Letters of Credit or in cash.
For non-members, prices are approximately 30% higher.
Assistance numbers: 1230 or +420 261 104 123 or fax +420 261 104 214.

 An ANWB representative can be contacted on +420 261 104 600/1 or Fax number: +420 261 104 602 Monday to Friday from 9:00 to 18:00(during the summer Monday to Sunday)

Emergency services:
PoliceAmbulance
Fire

158
155
150

or 11213

DENMARKCountry Code: DK
Club: FORENEDE DANSKE MOTOREJERE (FDM)
Information
The FDM does not have its own breakdown service. Assistance can be obtained 24 hours a day from SOS Dansk Autohjaelp” (Danish Automobile Assistance)
which has more than 40 service stations and operates emergency services day and night.

Breakdown Service
Repairs and towing must be paid for either in cash or by Letters of Credit.
On motorways, motorists may use the emergency telephones to call the breakdown service.

The number to call throughout Denmark is: +45 70 10 80 90.

SOS Dansk Autohjaelp charges per hour: Monday – Friday from 07:00 to 16:00 hours: DKK 564*
 Monday – Friday from 16:00 to 07:00 hours: DKK 683*
 Saturday, Sunday and Public Holidays from 00:00 to 24:00 hours: DKK 683*
*VAT of 25% is considered under the reverse charge rules for EU countries.

Emergency services: 112

ESTONIACountry Code: EST
Club: AUTOMOBLILE CLUB OF ESTONIA (EAK)
Breakdown Assistance
The Eesti Autoklubi operates a breakdown service with its own vehicles (bearing the word “AUTOABI”). Assistance is free within the SNAKE agreement if the
motorist has an Assistance Booklet. Otherwise it must be paid for on-the-spot.

The telephone number for breakdown assistance available 24 hours a day: 1888 or +372 69 79 188

Emergency Services
Police:Fire:
Ambulance:

110
112
112

or 112

16

FINLANDCountry code: FIN
Club: AUTOMOBILE AND TOURING CLUB OF FINLAND (AL)
Information
Members of AIT and FIA clubs are granted assistance by Autoliitto road patrols.

Breakdown AssistanceRoad service is operated on a voluntary basis. Autoliitto road patrols can be called out at weekends and during public holidays. Sometimes they are alsoavailable on weekdays. At other times, or if the AL patrol cannot be reached, contracted partners will provide assistance.
Assistance is free within the Snake system for club members, but spare parts and fuel have to be paid at cost. Towing is only carried out by licensed
operators and is not included in the Snake service in Finland. Call out fee: 35 EUR.

TowingTowing charges:
Per hour: EUR 50
Per km: 1.50 to EUR 1.90
VAT of 22% is not included. A supplement is payable for towing outside normal working hours which are Monday to Friday 0800 to 1600 hours.
Foreign club members who need help can call the number +358 200 8080, day or night.

Emergency Services
Police:17

Ambulance
Fire:

112

18

FRANCECountry Code: F
Club: AIT/ACTA/FFA
Information
The company ACTA, situated at Limonest near Lyon, operates a breakdown service for club members who are in possession of an Assistance Booklet.

Breakdown AssistanceSome regional Automobile Clubs have grouped together in order to offer a breakdown service to their members.

Breakdown services operators can be contacted 24 hours a day by calling: 0800 0800 01. The toll-free telephone number in France for members who
have an Assistance Booklet is: 0800 0800 01080.

Emergency Services
Police:17
Ambulance (SAMU): 15
Fire:
18

or

112

19

GERMANYCountry Code: D
Club: ALLGEMEINER DEUTSCHER AUTOMOBIL-CLUB E.V. (ADAC)
Information
Breakdown assistance is available 24 hours a day on all German roads.

Breakdown Assistance
Breakdown assistance is provided free of charge by the yellow vehicles of ADAC-Strassenwacht to members of FIA clubs, depending upon availability. If
ADAC-Strassenwacht vehicles are not available, towing and roadside assistance are provided by ADAC appointed agents against payment (these vehicles
can be identified by the words “Strassendienst im Auftrag des ADAC”). Replacement parts and towing must be paid for. Motorists are recommended toshow their FIA club membership cards to the patrolman.
ADAC roadside assistance can be called as follows:
On motorways:- A motorist can call the ADAC road patrol service using the emergency telefones which are placed at 2 km intervals (connected to a rescue control
centre). The motorist must ask specifically for roadside assistance by ADAC.
- Alternatively by mobile phone on 22 22 22 (without area code) 24 hours a day.
On other roads
01802 22 22 22 with a mobile phone – 24 hours a day

20

Emergency Services
Police:Ambulance (SAMU):
Fire:

110 or 112
112
112

21

GREAT BRITAINCountry code: GB
Club: AUTOMOBILE ASSOCIATION LTD (AA)Information
The AA breakdown service covers all roads in the UK.

Breakdown Assistance
The AA can provide roadside assistance, and a local tow if required, but only if the member is in the UK for less then 90 days. For members staying in the UK
beyond 90 days, the AA can provide details of local garages and propose membership options.
Hours of operation: 24 hours a day. In the case of a problem with a rental vehicle in the UK, visitors must use the breakdown assistance provided by therental company.
Telephone number +44 800 028 90 18

Emergency Services
Police: 0800 88 77 66

22

GREECECountry code: GR
Club: AUTOMOBILE AND TOURING CLUB OF GREECE (ELPA)
Information
ELPA's road assistance service (OVELPA) operates on a 24 hour basis and covers all continental roads as well as most islands.

Breakdown AssistanceOn the spot assistanceMembers of AIT/FIA Club with Assistance Booklet
Members of AIT/FIA Club without Assistance Booklet
Non-member
ELPA breakdown centres

Telephone

Agios Nikolaos
AliveriAndros
Argos
ELPA breakdown centres (contd.):+30 6944 362 391+30 2223 022 978+30 2282 024 161+30 2751 021 007

free
110 EUR
145 EUR

Towing up to 25 km

Towing over 25 km

free
130 EUR
160 EUR

125 to 1,100 EUR
145 to 1,099 EUR
185 to 1,167 EUR

TelephoneArta
Asprovalta
Chios
Corfu (Kerkyra)+30 2681 079 623+30 2397 024 111+30 2271 028 601+30 2661 039 504
23

DramaEdessaElassona
Giannitsa
Grevena
IstieaItea
Karditsa
Karpenisi
Karystos
Kastoria
Katerini
Kefalonia
KilkisKissamos
Komotini
KozaniKranidiLamia
LefkadaLeivadia
LesvosLimnosMoiresMykonos
Nafpaktos
ELPA breakdown centres (contd.):+30 2521 081 460+30 2381 027 104+30 2493 024 544+30 6932 539 927+30 2462 026 300+30 2226 054 101+30 2265 034 104+30 2441 027 700+30 2237 023 207+30 2224 024 810+30 2467 080 758+30 2351 022 750+30 2671 026 672+30 2341 028 118+30 2822 023 414+30 2531 026 082+30 2461 030 191+30 2754 029 780+30 2231 026 883+30 2645 029 066+30 2261 081 082+30 2253 029 866+30 2254 061 760+30 2892 023 194+30 2289 024 836+30 2634 029 396

Naxos
Nea Moudania
Orestiada
Paros
Patmos+30 2285 023 097+30 2373 024 575+30 2552 022 332+30 2284 024 168+30 2247 032 282
24

Preveza
Ptolemaida
Rethymno
Rodos
Samos
Santorini
SerresSfakiaSitia
Syros
Thassos
Tinos
TrikalaTroizinia
VeroiaVolos
XanthiZakinthos+30 2682 023 700+30 2463 054 240+30 2831 054 554+30 2241 090 575+30 2273 028 567+30 2286 024 561+30 2321 038 364+30 2825 092 379+30 2843 071 139+30 2281 087 128+30 2593 091 500+30 2283 024 205+30 2431 029 989+30 2298 035 143+30 2331 073 803+30 2421 030 104+30 2541 029 324+30 2695 062 492

Telephone number: 10400 (except for road assistance centres, see below). Some operators speak English or French.

Emergency Services
Police:Fire:
Ambulance:

100
199
166

or 11225

HUNGARYCountry Code: H
Club: MAGYAR AUTOKLUB (MAK)
Information
The breakdown service centre operates 24 hours a day 7 days a week

Breakdown Assistance
The MAK patrol cars are yellow and are marked "Segelyszolgalat". The registration of these vehicles begins with the letters MAK. Only work which can befinished on the spot and does not entail dismantling main parts of the car (e.g. steering and braking systems) will be carried out. Any spare parts must be
paid for.

TowingIf the vehicle is not on a road but in a field, a garage, etc. the motorist will be charged the basic fee + HUF5000 per hour + 20% VAT. If the vehicle must be
loaded and unloaded more than once, an additional 50% of the basic fee will be invoiced. A report will be drawn up on the spot and documented by meansof photos/video.If a crane has to be used to lift a vehicle out of a ditch, an additional fee equivalent to 70% of the fee applying in Budapest will be charged.
A fee is levied in case of waiting. The tariff is HUF 1500 for the first 30 minutes and HUF 1500 for every part of an hour thereafter.

Emergency Services
Police:Ambulance:
Fire:

107
104
105

or 112

26

ICELANDCountry Code: IS
Club: ICELANDIC AUTOMOBILE ASSOCIATION (FIB)
Information
FIB Assistance service can be called 24 hours a day, throughout the country. Discounts are given to members of FIA clubs. AIT Letters of Credit are accepted.
Outside the FIB office hours, calls are answered by the towing company “VAKA”.

Breakdown AssistanceThe breakdown and towing service operate in the capital area and in the Akukeyri area in North Iceland.

Emergency Services
Police:Ambulance:
Fire:

112

27

IRAN
Country Code: IR
Club: TOURING AND AUTOMOBILE CLUB OF THE ISLAMIC REPUBLIC OF IRAN (TACI)
Information
The TACI breakdown service is available 24 hours a day on all Iranian roads, dial +98 912 029 2190 – 91
Official website: www.taci.ir

Breakdown Service
For members of AIT and FIA clubs, there is possibility to have a contract between TACI and other club to accept both clubs’ membershipcards and could be obtained a price reduction on the breakdown and towing services.

Emergency services:
Police: 110
Ambulance: 115
Fire: 125

IRELANDCountry Code: IRL
Club: AA Ireland
Information
Breakdown service “AA Rescue” provided 24 hours a day

Breakdown AssistanceIn an emergency, visiting motorists who are members of AIT and FIA clubs may receive courtesy service from the AA where possible; however, they may beprovided with service by an agent of the AA, in which case they have to pay that agent and reclaim the cost from their own club.

Telephone number: +353 1800 66 77 88

Emergency Services
Police:Fire:
Ambulance:

999 or 112

31

ISRAELCountry Code: IL
Club: AUTOMOBILE AND TOURING CLUB OF ISRAEL (MEMSI)
Breakdown AssistanceMembers only:
The breakdown service covers the whole country
It operates 24 hours a day, except on the Day of Atonement
Spare parts must be paid forMembers of AIT and FIA clubs may use the service free of charge, if they have a valid membership card and an ETI booklet.

TowingRoad patrols throughout the country tow vehicles to the nearest garage, day and night. The first 25 km are free of charge for AIT/FIA members with ETI
booklet and valid membership card. Additional kms must be paid for in cash.
Club members can call: +972 3 564 11 11Emergency Services
Police:Ambulance:
Fire:

100
10
102

30

ITALYCountry Code: I
Club: AUTOMOBILE CLUB D’ITALIA (ACI)Information
The ACI breakdown service operates day and night throughout Italy, including Vatican City and San Marino.
On motorways, emergency call boxes located every 2 km may be used; however as not all are equipped with a phone and as ACI is not the
only service provider, club members should call 803116 (Italian mobile) or 800116800 (foreign mobile; if unreachable due to mobile
provider’s restrictions, call +39-06-43232008 - charged according to mobile provider’s rates) and indicate the exact location of the breakdown(at what km point and in what direction).

Breakdown Service
Holders of Assistance Booklet:
Foreign motorists will receive the service free of charge upon presentation of a valid Assistance Booklet (Snake agreement) or via anauthorisation by the member’s home club (Home Call System).
Other motorists:
vehicle up to 2.5 t:
 on motorways: 115,40 EUR for assistance, including salvage if necessary and towing to the nearest ACI garage
 on ordinary roads: 115,40 EUR including towing to the nearest ACI garage; if the vehicle is off the road and a salvage is necessary,an extra charge of 46,00 EUR is added.

To be towed to another destination, an extra 1,00 EUR per km will be charged, calculated from the motorway exit, or from the nearest ACI
garage. On an ordinary road, a supplement of 1,40 EUR per km from the site of the breakdown is added. The return trip of the towing vehicle
to its operating breakdown centre must also be paid for.
These tariffs are increased by 20% at night:
 in case of breakdown on motorways: between 22:00 and 06:00 hours, and from 06:00 to 22:00 hours on Saturdays, Sundays andpublic holidays.
 in case of breakdown on ordinary roads: between 20:00 and 07:00 hours, and from 07:00 to 20:00 hours on Saturdays, Sundays andpublic holidays.
It is forbidden for a private vehicle to tow another one on the motorway. In case of breakdown, an official breakdown service must be called.
Road police (Polizia Stradale) constantly patrols all roads and motorways and can also assist in the case of a breakdown.
NB: outside urban centres, at night and during the day when visibility is poor, drivers of 4-wheeled motor vehicles must wear a reflective
jacket or braces if they get out of their vehicle in an emergency, see OTA for details.
ACI Breakdown Assistance Service available H24 nationwide dialing 803116 (landline or Italian mobile) or 800116800 (foreign mobile; if
unreachable due to mobile provider’s restrictions, call +39-06-43232008 - charged according to mobile provider’s rates).

Emergency services:
Police: 113
Ambulance: 118 or 112
Fire: 115

LATVIACountry Code: LV
Club: AUTO-MOTO SOCIETY OF LATVIA (LAMB)
Information
Breakdown assistance is available 24 hours a day on all Latvian roads. LAMB members can obtain breakdown service free of charge.

Breakdown AssistanceTarif for other motorists:
Daytime - 0600 to 2400 hours
Roadside assistance 73 EUR

Towing 96 EUR + 1.45 EUR per km
Nightime - 0000 to 0600 hours
Roadside assistance 94 EUR
Towing 143 EUR + 1.94 EUR per km
Telephone number: 1888

Emergency Services
Police:Fire:
Ambulance:01
02 or 112
03
32

LITHUANACountry Code: L
Club: THE ASSOCIATION OF LITHUANIAN AUTOMOBILISTS(LAS)
Information
A breakdown service is in operation 24h a day.

Breakdown Service
LAS/Mototuras is a member of the SNAKE system. Breakdown assistance is free of charge for members of AIT and FIA clubs. A charge is made fortowing:in towns

35-50 EUR

outside towns

100 EUR plus 2 EUR per/km.

Telephone number to call for assistance: +70 5 210 44 22 or 1888 with a mobile phone

Emergency services:
Fire:
Police:Ambulance:

01
02
03

or 11

32

LUXEMBOURGCountry Code: L
Club: AUTOMOBILE CLUB DU GRAND-DUCHE DE LUXEMBOURG (ACL)
Information
A breakdown service operates 24 hours a day (including Sundays and public holidays).

Breakdown Assistance
Assistance on the spot is given free of charge to members of clubs in the SNAKE system in possession of an Assistance Booklet (ETI).
Towing to the nearest garage is also free of charge. Spare parts must be paid for, either in cash or by means of a Letter of Credit.

Telephone number to call for assistance +352 26 000

Emergency Service
Police:Ambulance:Fire:

113 or 112
112
112

34

MACEDONIA (FYROM)Country Code: MK
Club: AVTO-MOTO SOJUZ NA MAKEDONIJA (AMSM)
Information
Breakdown assistance and towing service are available day and night on all Macedonian roads and at border crossings: English and German speaking
telephone operators are in attendance 24 hours a day. In case of emergency, the motorist should describe the problem and state whether he is a member ofa motoring club.
An AMSM breakdown or towing vehicle will be sent immediately.
Members of AIT and FIA clubs receive breakdown assistance and towing service on presentation of their valid membership card.

TowingBasic charge (40 km)+ per kmLoading/unloadingNight supplement, per hour

22.00 EUR
1.00 EUR
40.00 EUR
6.50 EUR

Breakdown Assistance
Costs:
Basic charge (1 hour and/or 20 km)+ per kmLabour charge, per hour

25.00 EUR
1.30 EUR
15.00 EUR
35

Telephone number: +389 2 318 1 196

Emergency Services
Fire:
Police:Ambulance:

193
192
194

36

MALTACountry Code:
Club: TOURING CLUB MALTA
Information
FIA Members have to pay directly to the MTC tow truck driver and always ask for receipt.
MTC (Motor towing co-op) 24 hrs call centre for towing and breakdown services 00356 21 433 333 (subcontracted). Telephone number: 00356 2549
9000 office fax: 00356 21 2559 9001 or 00356 21 238 226+ medical assistance tel. 356 21 333 333 telephone number: 00356 79 333 116

37

MOLDOVACountry Code: MD
Club: AUTOMOBIL CLUB DIN MOLDOVA (ACM)
Information
ACM breakdown assistance is available 24 hours a day in summer and 12 hours a day in winter – 1st December to 31st March

Breakdown Assistance
Costs:
call-out charge (within city limits)on-spot-repairs
towing service
loading and unloading

3 EUR
10 EUR per hour
12 EUR + 0.40/km outside city
3 EUR

Assistance is available on telephone number: +373 691 43 724 or +373 222 92 703

Emergency Services
Fire:

901

Police:Ambulance:

902
903

38

MONTENEGROCountry code: MNE
Club: AUTO-MOTO ASSOCIATION OF MONTENEGRO (AMSCG)
Information
Breakdown assistance and towing service are available 24 hours a day. Some telephone operators speak English.
Assistance is available on telephone number: +381 81 9807

Emergency Services
Police:Fire:
Ambulance:

92
93
94

39

NETHERLANDSCountry Code: NL
Club: KONINKLIJKE NEDERLANDSE TOERISTENBOND (ANWB)
Information
The ANWB has a road patrol service which operates on all roads 24 hours a day, 7 days a week. Motorists requiring assistance can call for a road patrol
vehicle. The telephone operators speak English and German.

Breakdown AssistanceMembers of clubs in the SNAKE system are assisted by the road patrol service (“Wegenwacht”) free of charge if they have an Assistance Booklet (ETI).
Towing to the nearest garage is free of charge.
Foreign motorists who can present a valid AIT/FIA club membership card but no valid Assistance Booklet (ETI) are charged 120 EUR for assistance.
Other motorists must pay 150.70 EUR for assistance. In both cases towing will be charged at cost. Letters of credit can be used to pay for breakdown
assistance and towing.

Tel. 088-ANWB-888 (088 2692 888).

Emergency Services
PoliceAmbulance:
Fire:

112

40

NORWAYCountry Code: N
Club: NORGES AUTOMOBIL-FORBUND (NAF)
Information
The NAF operates a breakdown service all the year round. Road patrols operate in Oslo, Bergen and Stavanger from 0700 to 1900 hours all the year round.
Motorists are recommended to show their club membership card to the patrolman.
During the summer (from about 20 June to 15 August), NAF has contractors who operate on mountain passes and in remote areas.

Breakdown AssistanceMembers FIA clubs benefit from NAF special rates for breakdown, assistance and towing.
Members in need of assistance should call: 08 505 (domestic calls only) and the FIA clubs requesting assistance from abroad can call + 47 22 42 85 74

Emergency Services
Police:Fire:
Ambulance:112
110 or 112
113 or 112

41

POLANDCountry Code: P
Club: POLSKI ZWIAZEK MOTOROWY PZMInformation
Members of AIT and FIA affiliated clubs should call “Autotour”.
The staff speak English, French and German. Hours of operation: 24 hours a day, all year round

Breakdown AssistanceMembers of SNAKE clubs are assisted on the basis of a valid Assistance Booklet. Others can pay for the breakdown service in cash or with Letters of Credit.
Rates for vehicles up to 2.5 t:
Breakdown assistance: 285 PLN
Towing up to 25 km: 285 PLN+ 6.00 PLN per additional km.
Hourly fee for assistance such as purchase of travel tickets, waiting for other means of transport, etc. 30 PLN. All rates are subject to 22% VAT.

Emergency Services
Police:Fire:
Ambulance:

997
998
999

or 11242

PORTUGALCountry Code: P
Club: AUTOMOVEL CLUB DE PORTUGAL(ACP)Information
The ACP breakdown service covers all roads in mainland Portugal. Its specially equipped vehicles are yellow. It operates 24 hours a day.

Breakdown Service
Members of clubs in the SNAKE system are assisted by the road patrol service free of charge upon presentation of a valid Assistance Booklet or via
confirmation by the home club in case of “Home Call System”. Towing to the nearest garage is also free of charge.

TowingOn-the-spot repairs and towing fees (VAT included)
Monday to Friday
between 0800 and 2000 hours:
call out charge: 41.77 EUR plus 0.65 EUR per km plus work by mechanic at the rate of 6.29 EUR per 15 minutes
Monday to Friday
between 2000 and 2400 hours:
call out charge: 62.67 EUR plus 0.98 EUR per km plus work by mechanic at the rate of 9.47 EUR per 15 minutes
between 2400 and 0800 hours, and on Saturdays, Sundays and public holidays:
call out charge: 83.54 EUR plus 1.30 EUR per km plus work by mechanic at the rate of 12.60 EUR per each 15 minutes
Payment can be made with Letters of Credit or in cash.

Emergency services: 112
42

Emergency Services
Fire:
Police:Ambulance:

112

44

ROMANIACountry Code:RO
Club: AUTOMOBIL CLUBUL ROMAN(ACR)
Information
The ACR has a breakdown service which includes repairs on the spot or towing. Motorists with a membership card of an AIT/FIA club may obtain assistanceby calling the ACR Alarm Center

Breakdown Assistance
The service may be paid for by Letters of Credit or in cash.
Rates (in built-up areas during daylight hours) 50.41 EUR call out charge + 0.90 EUR per km but minimum charge = 100.83 EUR
 at night, from 22:00 hrs to 06:00 hours and at weekends, there is a surcharge of 35.29 EUR if towing distance exceeds 400 km, the rate is 50.41 EUR
call out charge + 0.75 EUR per km.

Parking fees: 18.15 EUR per day (1 to 10 days) 15.13 EUR per day (11 to 30 days) 13.09 EUR per day (31 to 45 days) 10.09 EUR per day (45 days +)All the rates include VAT.

Assistance is available on the telephone number +40 21 222 22 22, with mobile phone +40 722 382 715 and on fax +40 21 317 1552.

Emergency services
Police:Fire:
Ambulance:
Emergency hospital:

955
981
961
962

or 112SERBIACountry Code: SRB
Club: THE AUTO-MOTO ASSOCIATION OF SERBIA (AMSS)
Information
AMSS operates a road assistance service which covers the whole country. The Alarm Centre in Belgrade operates 24 hours a day.
There are some English and German speaking telephone operators

Breakdown Service

The AMSS road assistance normally operates from 07:00 to 21:00 hours (patrol cars only), while in larger towns and along the highway during the tourist
season, it operates 24 hours a day (both patrol cars and towing service).
Members of AIT and FIA affiliated clubs are entitled to services provided by the AMSS within the SNAKE system. The services include repair of the vehicle
on-the-spot and/or towing the vehicle to the nearest garage.
mechanic’s services for up to 1 hourvehicle towing
vehicle loading/unloading

2,040.00 RSD
78 RSD/km
840.00 RSD

Higher charges apply at night and on Sundays/public holidays. These prices include VAT. Members of AIT and FIA affiliated clubs are charged the same as
AMSS members.
45

+381 1987 or +381 11 333 1200

Emergency services
Police:Fire:
Ambulance:

192
193
194

46

SLOVAKIACountry Code: SK
Club: SLOVENSKY AUTOTURIST KLUB (SATC)
Information
The SATC has a call centre which covers the whole country, 24 hours a day.

Breakdown AssistanceThe breakdown service covers the whole country.
Tariffs: (Letters of Credit are accepted)
Roadside assistance: 0.60 – 0.70 EUR per km (plus 20 EUR per each beginned hour of labour)
Towing tariffs:
0.70 – 0.90 EUR per km average (plus 15 EUR for loading and unloading)

Assistance is available on 18124

Emergency Services
Police:Ambulance:
Fire:

112

49

SLOVENIA
Country Code: SLO
Club: AVTO-MOTO ZVEZA SLOVENIJE (AMZS)Information
The AMZS breakdown service is available 24 hours a day on all roads.

Breakdown Service
Members of AIT and FIA clubs may use the service free of charge if they have an International Assistance Booklet (under the SNAKE or SMARC agreement).
Other motorists must pay the following charges:On-the-spot repair:
Supplement:

EUR 70.76 for intervention up to 20 km, including 1 hour work by mechanic, EUR 1.05 per extra km
30% at night, week-ends and public holidays

TowingCall out fee:
Per km:Supplement:

EUR 38.06
EUR 1.10
30% at night, week-ends and public holidays

Assistance is available on:1987 On motorways motorists should use emergency phone boxes and ask for AMZS assistance or use mobile telephones andcall the Alarm Centre in Ljubljana: +386 1 5305 353.

Emergency services
Police:Ambulance:Fire:

113 or 112
112
112
48

SPAINCountry Code: E
Club: REAL AUTOMOVIL CLUB DE ESPANA (RACE)
Information
The vehicles are blue and yellow and bear the words “RACE Assistencia”. There are assistance points throughout mainland and insular Spain and vehicles
patrol the main towns and roads. The service provides on-the-spot minor repairs and towing to the nearest garage.

Breakdown Assistance
Breakdown assistance and towing are free for members of AIT and FIA clubs in the SNAKE system. Members of other clubs can pay by cash or with credit
cards.
Charges for breakdown assistance by a RACE patrolman vary according to the type of vehicle, time and location.

The RACE breakdown service operates 24 hours a day and can be reached on: +34 91 594 93 47

Emergency Services
Police:Ambulance: (SAMUR)
Fire:

112

51

SWEDENCountry Code: S
Club: MOTORMANNENS RIKSFORBUND (M)Information
The M does not operate a breakdown service. The M has, however, an agreement with a road service company called “AssistanceKaren”. It operates hours
a day, all year round.

Breakdown AssistanceThis service is available to members of AIT and FIA clubs who can pay cash or with Letters of Credit.
Charges, including VAT:
Monday to Friday: 0700 to 1700 hours: SEK 1200 for assistance and towing within a 25 km radius; SEK 23 per km for extra towing.
Monday to Friday: 1700 to 0700 hours, Saturdays, Sundays and public holidays: SEK 1500 for assistance and towing within a 25 km radius; SEK 23 per
km for extra towing.
These charges may vary and are given as an indication only. VAT rate = 25%.

Emergency Services
PoliceAmbulance
Fire

112

52

SWITZERLANDCountry Code: CH
Club: TOURING CLUB SUISSE (TCS)Information
TCS breakdown assistance is available 24 hours a day on all Swiss roads. On motorways, motorists must use the roadside telephones to callfor assistance. The staff at the emergency centre speaks French, German and Italian, and often English and sometimes Spanish as well.

Breakdown Service
The TCS breakdown service is provided free of charge by patrols of the TCS to foreign motorists who are in possession of an Assistance
Booklet. Members of AIT and FIA clubs who do not have an Assistance Booklet must pay 80 CHF. Other foreign motorists must pay between
129 and 296 CHF according to the time (night or day) of the repair and/or the distance of towing.

Motorists in need of help must dial No. 0800 140 140 throughout Switzerland and Liechtenstein

Emergency services
Police:117

Ambulance: 144
Fire:

118

112

TURKEYCountry Code: TR
Club: TURKIYE TURING VE OTOMOBIL KURUMU (TTOK)
Information
The TTOK operates a breakdown and towing service in Istanbul on weekdays from 0900 to 1700 hours.

Breakdown Assistance
The TTOK can also advise motorists who need assistance in other parts of the country if they have a mechanical breakdown or an accident. A member of aclub affiliated to the AIT or FIA with an Assistance Booklet may pay the TTOK with Letters of Credit.
Assistance is available on +90 212 278 6214

Emergency Services
Police:Ambulance:
Fire:

155
112
110

54

UKRAINE
Country Code:UA
Club:FEDERATION AUTOMOBILE D’UKRAINE (FAU)
Information
The FAU has a contract with an external company to provide a breakdown service.

Breakdown Service
In case of breakdown, motorists can telephone +380 67 401 68 52 (Monday - Friday from 10:00 to 18:00 Kiev time, UTC+2).

Emergency services
Fire:
Police:Ambulance:

101
102
103