Emergency

Preface

Preface1

In the case of an emergency(1) In the case of fire: Dial ☎ 119.
When a fire has broken out, alert
your family and neighbors, and dial
119 to call a fire engine. You can use
a fire extinguisher if the fire has notreached the ceiling. Make sure thatexit routes do not become blocked
while you are busy extinguishing
the fire. Never put water in a pan
containing oil which has caught fire.

(2) In the case of sickness or injury: Dial ☎ 119.
Dial 119 to call an ambulance in cases ofserious illness or severe injury, and state
your address correctly including yourroom number.

<Note>
You can use an ambulance free of charge in emergency cases such as severe
injuries. For injuries or illnesses that are not serious, please use your own car
or take a taxi.

(3) In the case of a traffic accident or criminal matter: Dial ☎ 110.
Contact the police station.
See below for multilingual consultations.
Inquiries: Metropolitan Police Department
Consultation Center for Foreign
Residents ☎ 03-3503-8484
Mon-Fri 8:30-17:15

1

2

Prevention against disasters【Inquiries】Disaster Preparation and Crisis Management Division☎ 03-5744-1235(1) Earthquakes
Since Japan is one of the most volcanic countries in the world, we are often subject toearthquakes. It is necessary to be well prepared in our daily lives in order not to panic
when a disaster strikes.

① Preparations against an earthquake◦ Discuss disaster prevention at home
If a big earthquake occurs, no public transportation will be available. Furthermore,
traffic jams will occur and communication will become difficult. It is advisablefor you to decide as a family how to reach each other when out of the home,
as well as the means of communication to use and where to meet in case of anearthquake disaster.

◦ Using disaster voice message services by phone
There is no guarantee that you will be together with your family when an earthquakeoccurs.
If you become separated from your family, use a disaster voice message service orother method agreed upon in advance to let them know you are safe.
◦ How to use
If you dial “171” to call NTT’s Disaster Emergency Message Dial Center, you canfollow the prompts to record or play back a message. Use this service to record a30-second message in which you briefly explain your current location and otherinformation.
In addition to Disaster Emergency Message Dial, there are also disaster message
board services for smartphones and mobile phones. For more information, pleasecheck with your mobile carrier.
RecordReplay

☎

171

1
2

Enterphone No.

Record (30 seconds)
Replay◦ Home safety inspection
If you have lived comfortably in your house (room) for a long time, you may
overlook potentially dangerous hazards in the case of an emergency. In particular,
check your kitchen where you use gas and fire. Take care that no big furniture will
fall over, such as cupboards, refrigerators, or bookshelves.

2Preface – Emergency

Preface◦ Prepare emergency supplies
Prepare at least 3 days’ worth of food and water (preferably a week’s worth). It
is said that one person needs at least 3 liters of water per day. Keep water in thebathtub and PVC tanks for daily use. Refer to the Emergency Supplies Checklist
on the following page and keep a minimum stock of necessities ready for anemergency.

Emergency Supplies ChecklistPlace these necessities in an easy to carry bag or backpack.
Examples:□ Passports□ Flashlights□ Radios□ Batteries□ Gloves□ Common medicines□ Tissue paper□ Clothes/underwear□ Matches/lighter□ Multipurpose knife□ Water□ Emergency foodstuffs□ Dishes and utensils□ Towels
Prepare any other items you deem necessary.
◦ Participation in a disaster prevention drill
Almost all local town associations hold disaster prevention drills in parks or onschool grounds. Please feel free to participate in such drills and be well informedof what to do in case of emergency. This will help you get to know and interact
with your neighbors as well.

② Evacuation in case of disaster◦ If a big earthquake occurs:
・Do not rush outside.
・Turn off the gas. If a fire has broken out, ask your neighbors to help extinguish
it together at the early stages.
・Open the door and windows to secure a route for evacuation and protect
yourself.
・Get away from block concrete walls and automatic vending machines.
・Beware of falling objects.

3

・If you are driving, pull over and stop the car on the left side of the road.
・When leaving your car, leave the key in place.
◦ If a big fire breaks out:
Gather at a nearby temporary meeting spot (park or school) and then evacuate asa group to the larger designated evacuation spot.
◦ If your house collapses or burns down because of an earthquake:
You can stay at an evacuation spot temporarily. Ota City has designated 91
municipal elementary and junior high schools as temporary evacuation spots foreach local town association, where food and materials for an emergency arestocked. Please obey the rules of the evacuation facility.
When a typhoon or heavy rain hits, underground levels may be flooded anddifficult to evacuate from. Evacuate to a safe place such as a sturdy multi-story
building or elementary school/junior high school in your neighborhood. In the caseof a typhoon or heavy rain, you should NOT go to Minemachi Elementary Schoolor Tamagawa Elementary School.
In case of an earthquake, try to gather as much accurate information aspossible by means of radio, TV and Ota City radio towers. Be careful
not to be misled by false rumors.
Information Sources(1) Ota City Government Website(2) Ota City Disaster Prevention Portal(3) Ota City Disaster Prevention App(4) Global City Ota Cooperation Association (GOCA) Website(5) Japanese Cabinet Office Website: Helpful Apps and Websites in the Eventof Disaster (multilingual)4Preface – Emergency(2) In the case of a typhoon or heavy rain
Preface

Japan is subject to typhoons, especially from summer to autumn. Be careful of heavy
rain and gales caused by typhoons. It recent years cases of short-duration intense
rainfall causing water damage and flooding are increasing.
In the case of a typhoon or heavy rain, refrain from going outside unless necessary,and listen to weather information carefully.
No one knows in advance how strong or powerful a typhoon or heavy rain will be, butpreventive measures will help you to minimize damage. See the emergency goods
checklist on（P.3）to prepare a minimum supply of necessities.

Ota City Hazard Map
This map contains information on disaster risks and evacuation shelters near your home
and in surrounding areas.
Languages: English, Chinese, Easy Japanese
Major distribution centers: City Office Main Building and Branch Offices（P.17）
Issued by: Disaster Preparation and Crisis Management Division, Ota City
☎ 03-5744-1235

Household Disaster Prevention Checklist
Explains how to protect yourself in an earthquake and items you need to prepare inadvance.
Languages: English and Chinese
Major distribution centers: City Office Main Building and Branch Offices（P.17）
Issued by: Disaster Preparation and Crisis Management Division, Ota City
☎ 03-5744-1611

Safety and Security E-mail Notification Service for Residents
This e-mail service sends weather, earthquake, and tsunami notifications inEnglish, Chinese, Korean, and Tagalog.
For more information, please visit the Ota City Government Website5