PULSE portal
One comprehensive platform, multiple insights at your fingertips

What is PULSE portal?
PULSE is a secure, digital portal enabling customers andbrokers to manage all their risk and insurance needs
with an intuitive and easy-to-use interface. It provides
anywhere, anytime access to program, policy, claims
and risk management information, and puts customers incontrol of the loss notifications and risk improvement
actions. We aim to further increase customer value ofPULSE and therefore continuously work on the evolutionof the portal and its features.

Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

PULSE portal includes

Programs & policies overview
̤ Monitor and manage your insurance program̤ Review policy issuance and premium payment status̤ Download policies, invoices and other relevant documents
̤ Receive personalised notifications of status changes and any otherupdates to your program, policies, claims and risk engineering items

PULSE portal key features

̤ All-in one platform covering program, policy, claims,
risk engineering services (RES) and natural catastrophe(NatCat) exposure̤ Real-time access to up-to-date information
̤ Focus on the user experience ‒ world-class,simple-to-use and intuitive design
̤ Self-service functionality – report a loss and RES
recommendation collaborations, among others

Claims services
̤ Submit and track loss notifications from any location instantly
̤ Download claims documents such as First Notice of Loss and settlement letters̤ Analyse loss history

Risk engineering services
̤ View upcoming site visit details in your Customer Service Plan
̤ Keep track of your risk exposures and improvement measures across the globe
̤ Download site visit and risk improvement reports
̤ Consult your Swiss Re risk engineer while implementing actions

Weather & NatCat exposure̤ Access and monitor natural hazard exposure for your risks
worldwide using our CatNet® tool
̤ Receive alerts for NatCat events that are approaching any of your locations

Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

̤ More data insights – claims details, including reserves
and incurred̤ Award-winning CatNet® tool with 10 high-fidelity
global hazard maps, including river and coastal flooding,earthquake, hail, wind and lightning, combined withclient locations
̤ PC, tablet and mobile friendly out of the box
̤ Push notifications ‒ customizable email updates on
program changes and NatCat events

Our sections
Click on one of our seven sections below to see
more information and keep following the arrows.

Home Page

Programs &policies

CatNetDisclaimer: Data shown on print-screens is artificial data from the PULSE demo page

ClaimsRisk engineering

Report a loss

Notifications &NatCat alerts

Home Page

1

Navigate between different modules​.

2

Insight into your international program​.

3Account and notification settings​.

3
12Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

Programs & policies
1The programs & policies section offers holistic overviews of the program information.

2All policy data can be downloaded to an Excel file.

2
1

Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

Programs & policies

12Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page1

Customers and brokers can access the details of each policyand download relevant documents.

2On this page up to date information on policy issuance andpremium status is available.

Claims

1The Claims section provides an overview of the wholeclaim history (open, closed and re-opened claims).

2

With the loss run download functionality all claims canbe exported to an Excel file.

2

1Disclaimer: Data shown on print-screens is artificial data from the PULSE demo pageClaims
11Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

Each claim has detailed information on financials
along with a loss description.

Report a loss
1

1

Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

Swiss Re Corporate Solutions offers various ways to report a loss.
The PULSE portal can be used to report a loss in an efficient way.

CatNet12Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page1

The CatNet section features a world map withall insured locations (for Property programs only).

2

By selecting a hazard, the exposure will be displayed on the map.
A legend will provide you the exposure details.

CatNet12Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page1

By selecting a specific location the top three hazard
exposures are visible.

2The NatCat exposures are also available in a table format
and can be sorted by hazard.

CatNet11Disclaimer: Data shown on print-screens is artificial data from the PULSE demo pageFor more information on NatCat events potentially impacting anyof the insured locations, just turn on the current event toggle.

Risk engineering11Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

The Customer Service Plan provides an overview of all therisk engineering site visits which are scheduled for your locations.

Risk engineering

1Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page2

1The Locations tab provides an overview of locations where Swiss Reengineers have conducted site visits.

2

All relevant risk engineering documents are available for download.

Risk engineering

12Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page1

Risk improvements and their current status are listed.

2

There is also an option to share risk improvement updates directly
via the PULSE portal with the Swiss Re engineer.

Notifications
1

Access your account & notification settings or logout​.

2

Change personal details and notification preferences​.

2

1

Receive personalised notifications.

Disclaimer: Data shown on print-screens is artificial data from the PULSE demo pageNotifications
1

With the personalised notifications you can receive timely updates
around your policies, claims and risk engineering information.

2

Frequency and content of the notifications can be personalised in the user profile.

12

Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

Sign up to our NatCat alerts.

NatCat alerts
11(for Property programs only)
Disclaimer: Data shown on print-screens is artificial data from the PULSE demo page

Sign up for personalised NatCat alerts that tell you where and when
global live events are happening, how they’re trending and,most importantly, how they could potentially impact your business.

Swiss Reinsurance Company Ltd
Mythenquai 60
PO Box8022 Zurich
Switzerland
Telephone +41 43 285 2121
Fax +41 43 282 2999
www.swissre.com

For additional information on PULSE…
Contact us
Legal notice

Stefan Buchberger 			
PULSE Portal Customer Manager 		Stefan_Buchberger@swissre.com 		+44 20 7933 4928 			

Kevin Scharlau
PULSE Portal Customer Manager
Kevin_Scharlau@swissre.com+1 816 235 3712

You may use this presentation for private or internal purposes, but you must not remove any copyright or otherproprietary notices. You are not permitted to create any modifications or derivative works of this presentation orto use it for commercial or other public purposes without the prior written permission of Swiss Re.
The information and opinions in the presentation are provided as at the date of the presentation and may change.
Although the information used was taken from reliable sources, Swiss Re does not accept any responsibility for its
accuracy or comprehensiveness or its updating. All liability for the accuracy and completeness of the information orfor any damage or loss resulting from its use is expressly excluded.
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08/24, en

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