Success Story

Banco Columbia Reduces Backup
and Recovery Times
by Over 300% with Arcserve UDP
CUSTOMER PROFILECOMPANY: Banco Columbia
SECTOR: Banking

Banco Columbia is an Argentine 100% domestic private capitalbank that provides financial assistance to individuals.

CHALLENGE
Improving manual control times and ensuring IT continuity in a more efficient, measurable and scalable way.

SOLUTION
The company had been using Arcserve Backup, which was upgraded to Arcserve UDP.

BENEFITSWith Arcserve UDP, the company managed to reduce backup and contingency system activation times by over 300%.

COMPANY
Banco Columbia is an Argentine consumer bank that provides a wide array of financial services, such as personal loans, credit
cards, certificates of deposit, public and private securities, escrow accounts, savings accounts, bank and special checking
accounts, safety boxes, currency exchange operations, transfers from and to other countries, and insurance policies forindividuals. The bank currently has 58 branches (points of sale), nearly 900 employees and over 470,000 customers.
The infrastructure of Banco Columbia is mainly distributed in two sites, over 100 services and a line of business with the moststringent auditing controls.

Banco Columbia Success Story/01

Success Story

CHALLENGE
As a financial organization focused on providing the bestexperience to both internal and external users, Banco Columbia
has an IT department whose main purpose is to ensure theavailability of valuable information as well as to offer technicaland cost alternatives to achieve business goals.
Before the deployment of Arcserve Unified Data Protection(UDP), the entity had been using custom processes and tools toactivate backups in the alternative processing site. Application
downtime was resolved with contingency activation anddeactivation manual processes that could take up to 10 hours.

We wanted to provide a better
experience to both internal andexternal users based on higher data
availability.
Maximiliano Ignaciuk,
IT Manager

In this context, they decided to upgrade to Arcserve UDP (theyhad already been using Arcserve Backup) in order to haveinfinite incremental backups of virtual and physical machines
as well as automatic recovery , which helped them eliminate
several manual and control procedures.

SOLUTION
The onboarding process for the solution began in November
2017 with its installation in the primary site. Then, backups
were replicated in the secondary site and finally, Virtual
Standby and High Availability were implemented.

With Arcserve UDP we protect over 200
servers and all applications across Linux,
Windows, Oracle and SQL platforms.
Gabriel Santamarianova,
CPD Manager

The Arcserve UDP solution delivered data protection anddisaster recovery for each workload, both inside and outside
the company. It even offered the possibility to adapt to thefuture needs of each infrastructure. With the help of technologythat protects data from and to anywhere, UDP is the firstsolution of its kind to combine several sophisticated resources
without the complexity of legacy corporate solutions.
Banco Columbia had been using Arcserve Backup for tapebackups in order to meet the regulations of the Argentine
Central Bank. The Arcserve UDP solution delivered dataprotection and disaster recovery for each workload, both insideand outside the company. It even offered the possibility toadapt to the future needs of each infrastructure. With the helpof technology that protects data from and to anywhere, UDP isthe first solution of its kind to combine several sophisticatedresources without the complexity of legacy corporate solutions.

Arcserve UDP allowed us to reduce
backup and contingency system
recovery times in over 300%.
Gabriel Santamarianova,
IT Manager

Banco Columbia Success Story/02

Success Story

BENEFITS
By implementing Arcserve UDP, Banco Columbia managed toreduce backup and contingency system recovery times by over300%, and to backup data throughout the day without
interrupting production services. Currently, each backup has its
own remote backup copy. This means that if an incident takes
place that affects the entire production site, a fast and efficient
response can be triggered.
In addition, the backups of the entire IT infrastructure werestored in a set of global deduplication repositories, thus
reducing storage space by over 85%.

We have a streamlined business
relationship with Arcserve, with greatcommitment and the willingness to facedifferent challenges.
Maximiliano Ignaciuk,
Gerente de tecnologia

ABOUT TECNOSOPHIE
With over 15 years of experience, Tecnosophie has achieved high standards in service provision and business process
management.
Its purpose is to assist customers with the technological elements that best fit their organization. Through a team ofsecurity specialists, they have designed and developed a complete array of managed systems for real-time control andpreventive management 24x7x365, which allow organizations to ensure the safety of their network infrastructures andfocus all their efforts on managing and expanding their business.
Tecnosophie has been an Arcserve Partner for over 15 years and is currently its greatest Partner in Argentina.
Its technical team is its key differentiator as they manage to offer their customers comprehensive solutions, providingtechnical support during presale, deployment and later management of their operation environments.
Tecnosophie assisted Banco Columbia in the design and deployment of Arcserve UDP to achieve its information backup
and recovery goals, all in compliance with the rules in force. The company is currently maintaining and streamlining
protection across the bank’s IT infrastructure.
Mais informaçõe s em: www.tecnosophie.com | Contato: info@tecnosophie.com.ar | Twitter: @tecnosophie | LinkedIn: https://ar.linkedin.com/company/tecnosophie | Facebook: https://www.facebook.com/tecnosophie | Address: Larrea 1345, piso 6,oficina B, Buenos Aires, Argentina | Phone: +54-11-5711-5094.

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