Thea Gouverneur

Thea Gouverneur BV is the registered proprietor of the trademarks 'Thea Gouverneur', and the'Thea Gouverneur' logo. These marks have been cited as famous trademarks in various
authoritative texts and legal decisions and have been registered for many years and used
extensively in relation to a wide variety of goods and services worldwide.

We regret that your auction item has been cancelled.
It is illegal to infringe a trademark and/or sell counterfeit merchandise and themanufacture, distribution and/or sale of such goods carries stiff penalties.
We work diligently to protect our reputation for providing the highest quality products andservices and to protect our customers from being misled that goods/services are connected
to, endorsed by or originate from us. As a member of eBay’s VeRO Programme forIntellectual Property Rights owners, we aim to preserve the validity and integrity of ourtrademarks and protect the general public from purchasing illegal merchandise.
For more information about Thea Gouverneur B.V., please visit ourwebsite at: www.theagouverneur.com
Frequently Asked Questions
Q: Why was my auction terminated?
A: Your auction was terminated by eBay because we believe the item being sold wascounterfeit and/or included an infringement of one or more of the Thea Gouverneur
trademarks. Given the nature of the Internet, decisions regarding the authenticity of an item
are based upon the photograph and the description of the goods, as well as other lesstangible aspects of the auction. Because we cannot physically see a product posted overthe Internet, the information at our disposal as to the counterfeit nature of the item islimited. We spend many working hours trying to ensure that only counterfeit/infringing Thea
Gouverneur merchandise is removed.
Q: Why did eBay allow me to post my auction if it is against the law?
A: eBay has not inspected the item you have listed. Nor does eBay have enoughinformation about your item to make any judgement as to whether your item is authorized.
eBay has told us that they cannot conduct a comprehensive pre-screen of their auctions.
Nevertheless it remains illegal to infringe a trademark and/or sell counterfeit merchandise.

Q: Why does Thea Gouverneur care if I sell a single piece of unauthorised Thea
Gouverneur merchandise?
A: We have expended considerable resources to develop and maintain a reputation forproviding the highest quality products and services to our customers. Through the auction ofcounterfeit merchandise, people attempt to trade off of our well-earned reputation. These
auctions not only cause monetary damage, but may also damage our reputation, as many
purchasers of inferior counterfeit products will attribute the poor quality merchandise toThea Gouverneur.
Having spent many years cultivating our strong reputation, we will take action to ensure thatonline auctions of counterfeit/infringing goods are ended, even by single-item sellers.
Q: I think that the item I offered is genuine. How can I tell if it is real?
A: Unfortunately, we cannot provide the public with detailed information on how to identify
genuine Thea Gouverneur products, as this information could also be used bycounterfeiters to improve their bogus products. However, we can tell you that genuine Thea
Gouverneur products are made of superior materials and are crafted with the best inworkmanship.
If we ended your auction, we felt comfortable with our assessment that the item you wereselling was not genuine. We understand that in some cases you were not aware that you
were selling counterfeit/infringing merchandise. We also understand that you may haveobtained this item from someone else who misled you.
Q: Can I list an item if I expressly say that it is NOT GENUINE?
A: NO! A disclaimer regarding the authenticity of goods, such as "faux", "fake", "knockoff","Thea Gouverneur-like", "Thea Gouverneur style", "cannot guarantee authenticity" andsimilar disclaimers, do not override laws prohibiting the sale of counterfeit/infringing
merchandise.
Q: Why can't I describe my item as "the Thea Gouverneur of" or a similar phrase?
A: The basic purpose of a trademark is to indicate to consumers that goods/services havebeen supplied under the control of the trademark owner. If we allowed everyone to use theThea Gouverneur trademarks to advertise/brand their own goods or services, ourtrademarks would eventually fall into the public domain and our significant investment inbuilding their reputation would be lost.
Q: What if I have an item for sale on eBay that was originally purchased on eBay andnow has been marked as counterfeit?
A: We work diligently to ensure that all counterfeit/infringing merchandise is removed from
eBay auctions. However, some items may slip through the cracks and auctions carrying
counterfeit/infringing items are completed. This does not affect the fact that the sale ofcounterfeit/infringing goods is against the law.
Q: Why didn't Thea Gouverneur contact me directly before reporting my auction toeBay?
A: The seller is responsible for the items posted on its auction site. Given the number ofThea Gouverneur items posted on eBay, it would take a very large commitment of timeand money for us to enter into discussions with each seller individually. Not every seller
will act diligently to remove their item and some sellers do not check their messages
before the auction ends.