Parcel shipping index

2022
Featuring 2021 dataIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

India

Italy

Japan

NorwaySwedenUK

US

Introduction
The Pitney Bowes Parcel Shipping
Index measures parcel volume andspend for business-to-business,business-to-consumer, consumer-tobusiness and consumer consigned
shipments with weight up to 31.5kg(70 pounds). It tracks data forAustralia, Brazil, Canada, China,
France, Germany, India, Italy, Japan,
Norway, Sweden, the United Kingdom
and the United States. The Index
represents the parcel shipping
activity of 3.8 billion people acrossthese markets.

Jason Dies
EVP and President, Sending
Technology Solutions,
Pitney Bowes
Seven years ago, we had the idea of sharing theinsights generated by our talented market analysts,
in the form of the Pitney Bowes Parcel Shipping Index.
Since then the report has become a highly-valued
source of data, holding a lens to the shipping industry.
No other shipping report has come close to its
accuracy, credibility and authority.
The latest Index is perhaps the most widelyanticipated of all. 2021 was a pivotal time for theparcel shipping industry, still experiencing theaftershocks of 2020 while entering new periods ofturbulence. Rising costs, supply chain disruption andlabor shortages continued to obstruct carriers’ ability
to manage increasing parcel volumes and deliver
against growing consumer demand.
Despite all the headwinds, the Index suggests theinvestments carriers have made in their people,

infrastructure, digitization and automation are paying
off. The latest Index finds:• Carrier revenue grew in 2021 across all countries,
with year-over-year carrier revenue growthparticularly high in India at 32%• China was the first country in the history of the Index
to exceed 100 billion parcels generated in one year
Combining data from the Index with our own
customer insight gives us a unique viewpoint; aperspective which fuels our shipping and mailingproduct innovation and shapes the customer
experience we deliver. It helps us support hundredsof thousands of businesses across the world, so they
face the future with confidence, in spite of the bumps
in the road.
The Parcel Shipping Index is a barometer for ourindustry. I hope you enjoy reading it as much as
we enjoy creating it.

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Global trends
Over 159 billion parcels were shipped across the 13 markets tracked in the
Index in 2021, equating to around 5000 parcels every second or 436 million
each day. This is a 21% increase from the 131 billion parcels generated in2020. On average, 41 parcels were shipped for each member of the
population within the 13 countries in the Index, equating to around 137
per household.

159bn

parcels in 2021

Up from 131bn
in 2020
Up 21%
year-over-year

All countries in the Index reported an increase in parcel volume in 2021.
China experienced both the highest year-over-year parcel volume growth
and the highest parcel volume in the Index, up 30% from 83 billion in 2020
to reach 108 billion in 2021. This makes China the first market in the Index’s
seven-year history to exceed 100 billion parcels in one year.
In 2021 carrier parcel revenue increased across all 13 countries, collectively
reaching $491.5 billion, up 17 percent from $429.5 billion in 2020. The
average revenue generated per parcel was $3. The US remains the market
with the highest carrier revenue of all regions in the Index, generating $188
billion, an increase of 16% since 2020. Sweden experienced the highest
year-over-year revenue growth, up 38% since the previous year.

5000 436m
parcels per second

parcels per day

41

parcels per person
average

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Forecasts
Over the last five years global parcel volume has increased at an unprecedented
rate of 20.5% CAGR 2017 – 2021. Despite market uncertainties, by 2024 global
parcel volume is likely to double the pre-pandemic level of 2019, from 104
billion parcels in 2019 to 205 billion parcels in 2024.
An economic slowdown and soaring inflation suggest a slowdown in parcel
volume growth rates in the next five years, with parcel volume expected to growat between 5.5% and 11.5% CAGR from 2022 to 2027. Global parcel volume isestimated to reach between 216 billion and 300 billion parcels by 2027.
• As forecast in last year’s Index, China reached 100 billion parcels in volume in 2022 exceeding
expectations by generating 108 billion parcels• Parcel volume in China is likely to double in the next five years reaching nearly 200 billion
parcels by 2027 at 10% CAGR 2022 – 2027
• Parcel volume in Brazil is forecasted to grow at double-digit CAGR 2022 – 2027 and nearly
double by 2027, reaching 2.8 billion parcels• Parcel volume in India is forecasted to grow at double-digit CAGR 2022 – 2027 and gofrom 2.7 billion in 2021 to 5.3 billion parcels by 2027
• Parcel volume in the US is forecasted to grow at a 5.4% CAGR 2022-2027 and go from21.b billion parcels in 2021 to 28.0 billion parcels by 2027

Parcel volumex2

pre-pandemic
levels by 2024

China forecast
to reach

205bn 200bn
global parcel
volume in 2024

parcels by 2027

US

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Australia

1.1bn

parcels
in 2021• Up from 1bn in 2020
• Up 3%

Parcel volume grew 3% year-over-year (YoY), reaching 1.1
billion in 2021, up from 1 billion in 2020. Parcels generated
per second reached 34or 2.9 million parcels per day. Parcel
revenue reached $8.2 billion, up 5% from $7.8 billion in 2020.
Parcels generated per person rose to 42, a 3% increase from40 in 2020.

34

parcels per second

2.9m
parcels per day

42parcels per person
107 parcels per household

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Australia breakdown

Carrier revenues

Carrier volumes

Market share

Parcel revenue grew 5% to $8.2 billion in 2021, with both
Australia Post and TNT Express reporting revenue growth.

Carrier parcel volume in Australia reached 1.1 billion in 2021,
up 3% YoY. Australia Post and TNT Express both experienced
double-digit growth from 2020 to 2021.

Australia Post maintained a strong hold over its market share,
at 7% growth in both parcel revenue and parcel volume. TNT
Express and Toll Holdings both experienced one percentage
point decline in their market share in both parcel revenue andparcel volume from 2020.

Parcel market share, by revenue - Australia 2021
Parcel market share, by volume - Australia 2021

By revenue• Australia Post maintained its dominance with 47% of market share by parcel
revenue ‘Others” carrier category had 36% of the revenue share, a drop from
45% in 2020
• Toll Holdingshad 12% of market share by parcel revenue• TNT Express follows with 5% of market share by parcel revenue

By volume• Australia Post grew its share of the carrier market in Australia with a CAGR 2015
– 2021 of 7% in parcel volume, while TNT Express and Toll Holdings bothexperienced declines• The ‘others’ category saw the greatest decline of -16% in parcel volume market
share in 2021

• Australia Post generated $3.9 billion in parcel revenue in 2021, up 28%
from $3 the year prior• TNT Express generated the second highest at $0.4 billion, up 39% from
$0.3 billion in 2020
• Toll Holdings generated $0.9 billion, decline of - 4% from $1 billion
generated in 2020
• The ‘others’ category, comprising smaller carriers, fell 15% to $2 billion
in 2021 from $3.5 billion the year prior• Australia Post generated the highest compound annual growth rate (CAGR)
2015-2021 at 9%, followed by Toll Holdings at 3%, and TNT Express at 0.1%

• Australia Post generated the highest number of parcels at 0.5 billion, up 28%
YoY• This was followed by Toll Holdings at 0.07 billion and TNT Express at 0.03 billion.
• The ‘others’ category of smaller carriers fell 16% in 2021, down to 0.4 billion
from 0.2 billion in 2020
• Australia Post generated the highest growth per parcel volume between 2020
and 2021 of major carriers in Australia at 28% to 0.5 billion from 0.4 billion• TNT Express generated the second-highest percentage increase in parcel
volume at 12%, and Toll Holdings fell 5%USIntroGlobal trends

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Australia

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Brazil1.5bn

parcels
in 2021• Up from 1.2bn in 2020
• Up 20% year over year

Parcel volume reached 1.5 billion in 2021, a 20% increase fromthe 1.2 billion parcels generated in 2020. There were 7 parcels
generated per person, up from 6 parcels in 2020. There were
47 parcels generated per second, or 4 million each day.
Parcel revenue reached $5.2 billion, up 5% year-over-year.

47

parcels per second

4m

parcels per day

20

parcels per household
7 parcels per person

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Brazil breakdown

Carrier revenues

Carrier volumes

Market share

Brazil Post continued to lead the revenue market generating an
increase in revenue of 19% from 2020 to 2021.

Total volume was up 20% to 1.5 billion from 1.2 billion theprevious year.

By revenue and volume, Brazil Post increased share in bothcategories, while carriers in the “others” category lost share.

Parcel market share, by revenue - Brazil 2020

Parcel market share, by volume - Brazil 2021

By revenue• Brazil Post has the largest market share by parcel revenue with 44% of themarket, however, Brazil Post’s parcel revenue share is lower than in the
pre-pandemic year of 2019, when it was 54%, a -18% CAGR 2015 - 2021
• Total Express has 9% parcel revenue share• The ‘others’ category has 30% of market share by parcel revenue

By volume• Brazil Post has the largest market share at 59% of the market followed by
Total Express at 6% and TNT at 5% of the market• The ‘others’ category has 23% of market share by parcel volume, a decline
from 29% share in 2020

• Brazil Post generated the highest parcel revenue of the major carriers
at $2.3 billion, coming back from a -19 % decline in 2020

• Brazil Post generated the highest parcel volume reaching 0.9 billion parcels,up 40% from last year

• This was followed by TNT at $0.3 billion, up 6% from last year

• This was followed by TNT generating 0.07 billion parcels, up 7% year-over-year• Jadlog saw minimum movement on parcel revenue from last year, $0.3 billion• Jadlog followed with 0.04 billion, a 2% increase from 2020

in 2021, a -2% decrease• Total Express grew in revenue to $0.5 billion from $0.4 billion 2020,
a 2% increase• The ‘others’ category comprising smaller carriers saw a decrease of -8%
in one year from $1.7 billion in 2020 to $1.6 billion in 2021

• “Others” carriers category represented by smaller carriers experienced thehighest CAGR from 2015-2021 at 44%, followed by Total Express with 31%
CAGR

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Canada1.5bn

parcels
in 2021

Volume remained flat in 2021 after
significant growth of 33% in 2020.

Canada’s parcel volume remained flat in 2021 at 1.5 billion,
equating to 47 parcels per second or 4 million per day,after significant growth of 33% in 2020. Carrier revenuerose 17% in 2021 to $13.4 billion, up 17%. 39 parcels
were generated per person in 2021 or 140 per household.

47

parcels per second

4m

parcels per day

39

parcels per person
140 parcels per household

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Canada breakdown

Carrier revenues

Carrier volumes

Market share

All major carriers measured in Canada generated a double-digit
percentage increase.

Most carriers reported similar parcel volumes in 2021 as in2020 except for UPS which generated 35% growth.

In 2021, USP won revenue and volume shares from all carriers
and grew from 23% to 28% share in revenue and from 12%
to 17% share in volume.

Parcel market share, by revenue - Canada 2021

Parcel market share, by volume - Canada 2021
By revenue• Purolator grew share slightly from 13% to 14%• FedEx increased share e from 11% to 12%• Canada Post retained the same share of 19% as the year prior

By volume• UPS had the highest increase in parcel volume share, growing from 12% in2020 to 17% in 2021
• TFI International retained the same market share as in 2021 at 4%• All major carriers except for Canada Post lost market share by parcel volume interms of CAGR from 2015 to 2021.Canada Post has been consistently increasing
its share at 4% CAGR 2015 - 2021

• UPS generated the highest parcel shipping revenue in 2021 at $3.7 billion, 43%
increase from 2020

• UPS shipped 250 million parcels in 2021, up from 180 million in 2020
• FedEx rose 18% to 111 million parcels• This was followed by Canada Post with $2.6 billion and Purolator at $1.8 billion• Canada Post dropped -4% to 290 million• In growth terms, UPS generated the highest growth at 43% year-over-year• The ‘others’ category fell by 12% from 660 million parcels to 590 million

followed by FedEx at 36% and Purolator at 26%• The ‘others’ category comprising smaller carriers was the only category to seea year-over-year decrease in parcel revenue, falling by -17% to $2.6 billion,
after aa rise of 43% in 2020. This category generated 16% CAGR 2015-2021,
largely due to the sharp rise in 2019 and 2020
• Canada Post’s parcel revenue CAGR 2015 – 2021 was also 16%, witha consistent growth every year

• Of the major carriers, Canada Post generated the highest CAGR from2015-2021 at 12.5%• This was followed by UPS and Purolator both with 7% CAGR during thesame timeframe

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China

108bn

parcels
in 2021• Up from 83bn in 2020
• Up 30% from 20193434 297m
parcels per second

China has become the first country in the Index to exceed 100 billion parcels in
one year. Parcel volume reached 108 billion in 2021, a 30% increase from the83 billion parcels generated in China in 2020. This equates to 3434 parcels
generated per second, or 297 million each day. Parcel revenue reached $160.2
billion, up 26% year-over-year. Parcels generated per person reached 77, up
from 58 in 2020, and parcels generated per household reached 218.

parcels per day

77

parcels per person
218 parcels per household

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China breakdown

Carrier revenues

Carrier volumes

Market share

All carriers measured in China generated an increase in revenue
from 2020 to 2021. Total revenue in China grew by 26% to$160 billion, up from $127 billion in 2020.

Each carrier grew by between 25% - 31% in parcel volume
from 2020 to 2021. Total volume was up 30% to 108 billion
from 83 billion in 2020.

By revenue and volume, carrier market share remained roughly
the same year-over-year.

Parcel market share, by revenue - China 2021

Parcel market share, by volume - China 2021

By revenue• SF has the largest market share for an individual carrier, with 15% of themarket, followed by China Post with 7%The ‘others’ category represented 65%of the market

By volume• ZTO has the largest market share at 21% of the market followed by Yunda
at 17%• The ‘others’ category has 18% of market share• SF generated the highest parcel revenue of the major carriers at $24.3 billion,
up 27% year-over-year• This was followed by China Post at $11.1 billion, up 25%• The ‘others’ category comprising smaller carriers exceeded $100 billion i,reaching $103.4 billion and growing 24%• YTO experienced the highest year-over-year growth in revenue growing 36%
from $4.4 billion in 2020 to $6 billion in 2021
• This growth was closely followed by STO with 34% growth reaching $4.2 billion
and Yunda with 33% growth, reaching $6.5 billion• Yunda generated the highest revenue CAGR from 2015-2021 at 41%• ZTO generated the highest parcel volume reaching 22.3 billion parcels, up 31%
from last year
• This was followed by Yunda generating 18.4 billion parcels, up 30%• The ‘others’ category of smaller carriers collectively shipped more parcels than
any individual carrier with 19 billion parcels, up 32%• The carrier with the highest CAGR from 2015-2021 was Yunda 43% CAGR
followed by ZTO at 40%

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France1.7bn

parcels
in 2021• Up from 1.6bn in 2020
• Up 5% year over year

52

parcels per second

In France, 52 parcels were generated every second, or 4.5 million eachday. Parcel volume grew 5% year-over-year, reaching 1.7 billion – upfrom 1.6 billion in 2020. Parcel revenue reached $16 billion, up 9%.
Parcels generated per person rose to 25, an increase from 24 in 2020,
while parcels per household reached 55.

4.5m
parcels per day

25parcels per person
55 parcels per household

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France breakdown

Carrier revenues

Carrier volumes

Market share

All major carriers reported growth in France in 2021. Carrier
revenue grew 9% to $16 billion, up from $14.6 billion in 2020.
Revenue per parcel dropped from $9.26 to $9.06. Smaller
carriers in the ‘others’ category generated $2.8 billion, a declineof 14% from the $3.3 billion generated in 2020.

All major carriers experienced growth in parcel volumes
in 2021.

La Poste continues to dominate the market with 32% of market
share by parcel revenue, shipping almost one in every twoparcels generated by France (48% of market share by volume).
Year-over-year, market share for all major carriers remainedroughly the same as in 2020 by both volume and revenue.

Parcel market share, by volume - France 2021

Parcel market share, by revenue - France 2021

By revenue• Geodis rose from 16% of market share to 19% year-over-year, less than its
20% of market share by volume reached in 2015
• La Poste (32%) and TNT (11%) both gained one percentage point in market
share by revenue since 2020
• The ‘others’ category fell from 23% of market share by revenue in 2020 to
18% in 2021

By volume• Geodis grew market share from 14% in 2020 to 16% in 2021
• UPS increased its share from 5% to 6%• TNT at 8%, FedEx at 4%, and DHL and GLS both at 3% remaining at thesame share as in 2020
• La Poste shipped the highest number of parcels at 801 million, up 5% from763 billion in 2020
• Geodis generated the second-highest volume of parcels at 267 million• La Poste generated the highest parcel revenue at $5.2 billion, up 10% from
$4.7 billion in 2021
• Geodis generated the second highest parcel revenue in France at $3 billion
and achieved highest year-over-year growth in parcel revenue at 23%• UPS generated the next highest growth in revenue at 17% year-over-year
reaching $1.1 billion• GLS generated the highest revenue CAGR from 2015-2021 at 9%, closely
followed by La Poste at 8.5%

and the highest growth rate of 20%• TNT grew by 7% to 128 million parcels• UPS grew by 12% to 94 million parcels• FedEx grew by 73% to 69 million• DHL grew by 7% to 54million• GLS grew by 10% to 46 million• The ‘others’ category consisting of smaller carriers dropped 17% to 195 million
parcels

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Germany

4.5bn

parcels
in 2021• Up from 4.1bn in 2020
• Up 10% year over year

143

parcels per second

In Germany parcel volume grew 10% year-over-year, reaching 4.5
billion – up from 4.1 billion in 2020. Parcels generated per second
reached 43, or 12 million per day. Parcel revenue reached $25 billion,
up 16% from $21.6 billion. Parcels generated per person rose to 54,
a 10% increase from 49 in 2020, and reached 111 per household.

12m
parcels per day

54

parcels per person
111 parcels per household

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Germany breakdown

Carrier revenues

Carrier volumes

Market share

Parcel revenue grew 16% to $25 billion, with all major carriers
reporting double digit growth.

Carrier parcel volume in Germany reached 4.5 billion in 2021,
up 10% year-over-year. All major carriers grew parcel volume
between 7% and 14%.

Carrier market share by revenue remained very much the samein 2021 as in 2020. DHL gained a percentage point while the‘others’ category of smaller carriers fell by a percentage point.
More than one in every two parcels generated in Germany isshipped by DHL.

Parcel market share, by revenue - Germany 2021
Parcel market share, by volume - Germany 2021

By volume• The parcel market share remained very much the same year-over-year with DPD
and DHL both growing one percentage point• DHL remains dominant in the market with 50% of parcel market share by
volumeBy revenue• UPS follows with the second highest market share by revenue at 13% although
this has remained at 13% every year since 2015
• Between 2015 and 2021, DHL grew its share of the carrier market in Germany
by revenue with a CAGR of 10% while other carriers either grew by very small
margins or declined• The ‘others’ category saw the greatest decline in market share by revenue falling
by 9% between 2015 and 2021

• DHL generated $14 billion in parcel revenue in 2021, up from $11.7 billion
in 2020• UPS generated the second highest at $3.3 billion, growing 17% year-over-year
followed by DPD at $2.5 billion, up 14% from the year prior• DHL generated the highest growth in parcel revenue of all major carriers at 19%
followed by UPS (17%), Hermes (16.5) and FedEx/TNT at 15%• The ‘others’ category comprising smaller carriers fell by 9% in revenue to $900
million• DHL generated the highest CAGR from 2015 – 2021 at 12%, followed by DPD
at 9.5%• DHL generated the highest number of parcels at 2.3 billion, up 12% year-overyear• This was followed by Hermes at 62 million; UPS at 52 million and DPD at
47 million• The ‘others’ category of smaller carriers has remained at 3 million every year
since 2018
• DPD generated the highest growth by parcel volume between 2020 and 2021
of all the major carriers in Germany, at 14% to 47 million from 42 million• DHL generated the second highest percentage increase in parcel volume
at 12%

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India

2.7bn

parcels
in 2021• Up from 2.9bn in 2020
• Up 7% year over year

85

parcels per second

In 2021, India saw a surge in parcel volume growth from 2.5 billion in 2020
to 2.7 billion. A YoY growth of 7% from 2021. Total parcel revenue increased
by 32% from 2020, one of the highest increases seen across 13 major markets
for which data was gathered during the survey, to $5.2 billion. The revenue
generated per parcel, per person reached $1.9 up 23% from 2020 ($1.6).

7.3m
parcels per day

1.9

parcels per person

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India breakdown

Carrier revenues

Carrier volumes

Market share

Almost all major carriers measured in the India Index reported
an increase in revenue from 2020 to 2021.

Parcel market share, by volume - India 2021

By volume• SafeEx saw marginal decrease in market share by parcel volume from 18% in2020 to 17% in 2021

Parcel market share, by revenue - India 2021

• o Market share by volume for India Post, BlueDart and Amazon Logistics
remained consistent• o DTDC and ‘others’ saw an increase in market share, with 10% and 52% market
share respectively

By revenue• Market share by revenue for BlueDart, DTDC and Amazon Logistics remained
consistent. India Post and SafeEx saw a marginal decline of 1% from theirperformance in the previous year
• Amazon Logistics generated the same market share by revenue and volume
as in 2020

• Overall parcel volume in India increased in 2021 by 7%• India Post saw an increase in parcel volume from 96.8 million in 2020 to109.8 million in 2021
• In 2021, India Post saw its highest revenue of $112 million since 2018 ($107
million), up by over 12% from 2020
• BlueDart and DTDC both saw a YoY growth of 36% from 2020. Both generated
their highest revenue so far of $798 million and $445 million respectively in
2021• Amazon Logistics saw 29% growth with $453 million in 2021 compared to$350 million in 2020
• Carriers under the ‘Others’ category generated $2,654 million, increasing theirrevenue by over 33% percent since 2020

• BlueDart and DTDC saw increase in parcel volume by 6% and 16% respectively.
DTDC parcel volume increased from 236.4 million in 2020 to 273.8 million in
2021. BlueDart parcel volume also increased from 152 million in 2020 to160.8 million in 2021
• Amazon Logistics generated 296.3 million in 2021 compared to 271.2 million
in 2020• Parcels shipped by ‘Other’ carriers were up to 1381.5 million in 2021, from
1280.2 million in 2020

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Italy

1.4bn
• Up from 1.2bn• Up 16%parcels
in 202146

parcels per second

In Italy parcel volume grew 16% year-over-year, reaching $1.4 billion– up from 1.2 billion in 2020. Parcels generated per second reached 46,
or 4 million per day. Parcel revenue reached $11.6 billion, up 22% from
$9.6 billion. Parcels generated per person rose to 24, a 17% increase
from 21 in 2020, and reached 55 per household.

4m

parcels per day

24parcels per person
55 parcels per household

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Italy breakdown

Carrier revenues

Carrier volumes

Market share

Parcel revenue grew 22% to $11.6 billion, with all carriers
reporting double-digit growth in 2021.

Carrier parcel volume in Italy reached 1.4 billion in 2021, up
16% year-over-year. All major carriers grew parcel volume
between 3% and 22%, Amazon Logistics parcel volume
increased by 51%.

Carrier market share by revenue remained roughly the same in
2021 as in 2020. Amazon gained 3 percentage points while the‘others’ category of smaller carriers fell by 2 percentage points,
along with FedEx, UPS Italia, BRT, and GLS, also dropping one
percentage point.

Parcel market share, by revenue - Italy 2021

Parcel market share, by volume - Italy 2021

By revenue• BRT remains a strong player in the market with 18% of parcel market share by
revenue, as well as 16% by volume• Poste Italiane & SDA Express Courier follows with the second highest market
share by revenue at 14% although this has been consistent with their averagerevenue share of 13% over the last 6 years since 2016
• Although BRT remains the highest generating carrier in Italy for several years,
Poste Italiane & SDA Express Courier, and the ‘others’ category have the greatest
CAGR between 2015 and 2021, for both parcel revenue and volume• By volume, the parcel market share remained roughly the same year-over-yearwith the exception of Amazon Logistics gaining 4 percentage points between
2020 and 2021, placing it right behind BRT in parcel volume share in Italy

By volume• Amazon Logistics gaining 4 percentage points between 2020 and 2021, placing• BRT represents the highest parcel revenue of all the carriers, generating

it right behind BRT in parcel volume share in Italy$2.1 billion in 2021, 18% up from $1.8 billion in 2020
• Poste Italiane & SDA express Courier generated the second highest at $1.7
billion, growing 26% year-over-year, followed by DHL at $1.4 billion, up 29%
from the year prior• DHL’s increase of 29% represented the highest growth in parcel revenue outof all major carriers. Poste Italiane & SDA Express courier, and UPS Italia at
25% growth in 2021 at 1 billion, up from 805 million in 2020.
• The ‘others’ category comprising of smaller carriers grew by 4% in revenue
to $1.4 billion• Poste Italiane & SDA Express Courier generated the highest CAGR from2015 – 2021 at 18%, followed by the “others” category, at 18%• Poste Italiane generated the highest number of parcels at 249 million,
up 19% year-over-year• This was followed by BRT at 227 million; Amazon Logistics at 209 million,and “others” at 179 million• The ‘others’ category of smaller carriers has been consistently growing since2017, showing a major pike in 2018 of 146%, 93% in 2020, and 18% in 2021.
• DHL generated the highest growth by parcel volume between 2020 and 2021
of all the major carriers in Italy, at 22% n from 78 million to 96 million• Poste Italiane generated the second highest percentage increase in parcel
volume at 19%• BRT lost a bit of share: from 18% to 16% in 2021

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Japan

9.2bn

parcels andpackets

in 2021• Up from 9.1bn in 2020
• Up 2%

293

parcels per second

Parcel (parcels and packets) volume in Japan reached 9.2 billion in 2021,
a 2% increase from the 9.1 billion parcels generated in 2020. This equates
to 293 parcels generated per second, or 25 million per day. Parcel revenue
reached $32 billion, down -3% year-over-year. Parcels generated per person
reached 74, up from 72 in 2020, and parcels generated per householdreached 173.

25m
parcels per day

173parcels per household
74 parcels per person

USIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

India

Italy

Japan

NorwaySwedenUK

Japan breakdown

Carrier revenues
for parcels andpackets (mail bin)

Carrier volumes
for parcels andpackets (mail bin)Market share

Yamato was the only carrier measured in Japan that generated
an increase in revenue from 2020 to 2021. Total revenue inJapan decreased by 3% to $32 billion, down from $33 billion
in 2020.

Only two carriers, Yamato and Sagawa increased parcel volume
between 2020 and 2021. Total volume was up 2% to 9.2 billion
from 9.1 billion the previous year.

By revenue

Parcel market share, by volume - Japan 2021

• Sagawa represents 25% of the market

By revenue and volume, carrier market share remained roughly
the same year-over-year.

• Yamato has the largest market share by parcel revenue with 42% of the market,
followed by Japan Post with 29%

Parcel market share, by revenue - Japan 2021

By volume• For parcels and packets combines, Japan Post has the largest market share at
47% of the market followed by Yamato at 33%• Sagawa has 16% of the share• Japan Post generated the highest combined volume of parcels and packets,• Yamato generated the highest parcel revenue of the major carriers at $13.3
billion, up 5% year-over-year• Japan Post experienced the most significant decline in parcel revenue at –14%
from $10.9 billion in 2020 to of $9.4 billion in 2021
• This was followed by the ‘others’ category compromising of smaller carriers,
which was down -6% to $1.4 billion• Sagawa generated $7.9 billion in parcel revenue, down 2% year-over-year• The ‘others’ category generated the highest CAGR 2015-2021 at 9%reaching 4.3 billion parcels, down -2% from last year
• This was followed by Yamato generating 3.1 billion parcels, up 8% year-overyear• The ‘others’ category of smaller carriers collectively shipped the least numberof parcels than any individual carrier with 0.4 billion parcels, down -0.2%• The carrier with the highest CAGR from 2015-2021 was the category of ‘others’
with 3% CAGR, followed by Japan Post at 1%

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BrazilCanadaChina

FranceGermany

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NorwaySwedenUK

Norway114m

parcels
in 2021• Up from 98m in 2020
• Up 16% from 2020

4parcels per second

Parcel volume reached 114 million in 2021, a 16% increase from the 98
million parcels generated in Norway in 2020. This equates to 4 parcels
generated per second, or 312,000 each day. Parcel revenue reached $243
million, up 16% year-over-year. Parcels generated per person reached 21,
up from 18 in 2020, and parcels generated per household reached 45.

312kparcels per day

21

parcels per person
45 parcels per household

USIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

India

Italy

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NorwaySwedenUK

Norway breakdown

Carrier revenues

Carrier volumes

Market share

All carriers measured in Norway generated an increase inrevenue from 2020 to 2021. Total revenue in Norway grewby 16% to $243 million, up from $210 million in 2020.

All carriers grew by 16% in parcel volume between 2020 and
2021. Total volume was up 16% to 114 million from 98 million
parcels the previous year.

By revenue and volume, carrier market share remained thesame year-over-year.

Parcel market share, by revenue - Norway 2021

Parcel market share, by volume - Norway 2021

• Posten Norge remained at 79% parcel market share, followed by the ‘others’• Posten Norge, the dominant carrier with 79% parcel market share in 2021,
generated the highest parcel revenue at $192 million, up 16% year-over-year• The ‘others’ category comprising smaller carriers exceeded $51 million inrevenue, growing 16% year-over-year• Posten Norge generated the highest parcel volume reaching 90 million parcels,up 16% from last year
• The ‘others’ category of smaller carriers – taking up 21% of the parcel market
share – generated 24 million parcels, up 16% year-over-year

category which represents 21%

USIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

India

Italy

Japan

NorwaySwedenUK

Sweden227m

parcels
in 2021• Up from 170m in 2020
• Up 33% from 2020

7parcels per second

In Sweden parcel volume grew 33% year-over-year, reaching 227 million– up from 170 million in 2020. Parcels generated per second reached7, or 621,000 per day. Parcel revenue reached $502 million, up 38% from$364 million in 2020. Parcels generated per person rose to 22, a 32%
increase from 16 in 2020, and reached 47 per household.

621k
parcels per day

22parcels per person
47 parcels per household

USIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

India

Italy

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NorwaySwedenUK

Sweden breakdown

Carrier revenues

Carrier volumes

Market share

Parcel revenue grew 38% to $502 million, with PostNord, and“Other” smaller carriers reporting growth.

Carrier parcel volume in Sweden reached 227 million in 2021,
up 33% year-over-year. Both PostNord and “Other” smaller
carriers grew parcel volume, with ‘Others’ generating growthof 105% in 2021.

Carrier market share shifted in 2021, in favor of the “others”
category of small carriers. This group generated significant
growth in market share in both revenue and volume, slowly
starting to balance the scale against PostNord.

Parcel market share, by volume - Sweden 2021

• From 2014 to 2019, PostNord retained an average of 87% of the total parcel

Parcel market share, by revenue - Sweden 2021

market share in Sweden• In 2020, this trend began to shift; now PostNord still remains the major carrier,however it only represents 67% of the total volume share, and 65% of therevenue share• The “Others” category got to 33% volume share and 35% revenue share,
representing major growth compared to pre-pandemic years• Overall, parcel revenue in Sweden totals just over half a billion dollars,demonstrating a 12 CAGR 2015 - 2021
• While PostNord is the primary carrier in Sweden, generating $326 million
in 2021, carriers in the “others” category demonstrated growth rates ofover 128% with revenues reaching $177 million• PostNord remains the dominant carrier in Sweden• PostNord had a 14% volume growth in 2021, shipping 153 million parcels,
while the “others” category, with 105% growth, shipped 74 million parcels

USIntroGlobal trends

Forecasts

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BrazilCanadaChina

FranceGermany

India

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NorwaySweden

UK

UK

5.4bn

parcels
in 2021• Up from 5bn in 2020
• Up 9% year over year

171

parcels per second

In the UK, 171 parcels were generated every second, or 15 million each day.
Parcel volume grew 9 percent, year-over-year, reaching 5.4 billion – up from
5 billion in 2020. Parcels generated per person rose to 80, an increase from74 in 2020. Parcels per household reached 192.

15m
parcels per day

80

parcels per person
192 parcels per household

USIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

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NorwaySwedenUK

UK breakdown

Carrier revenues

Carrier volumes

Market share

All major carriers in the Index reported parcel revenue growthin 2021, although not at the unprecedented level some of themexperienced in 2020.

Carriers grew parcel volumes by up to 28 percent.

The top four carriers in the UK (Royal Mail, Hermes, Amazon
Logistics and DHL ) account for 68% of parcel market share by
volume , with UPS, Yodel and DPD each comprising 6%. In
general, market share by revenue stayed roughly the same in
2021 as in 2020. Carrier market share by parcel volume also
remained roughly the same year-over-year.

Parcel market share, by volume - UK 2021

Parcel market share, by revenue - UK 2021

By revenue• Royal Mail dropped 1 percentage point from 28% to 27%• Amazon Logistics grew market share by revenue 2 percentage points
from 11% to 13%

By volume• Royal Mail dropped 3 percentage points from 33% of market share in 2020
to 30% in 2021
• Amazon Logistics grew market share by parcel volume from 15% to 17%• Royal Mail retains the highest parcel volume of all major UK carriers reaching• Royal Mail generated the highest revenue of all major carriers at $6.9 billion,
an increase of 13 percent year-over-year• Amazon Logistics followed Royal Mail in revenue terms reaching $3.1 billion
in 2021• Yodel saw the highest year-over-year revenue increase of 33% to $1.4 billion,
up from $1 billion the previous year
• Yodel was followed in terms of revenue growth by Amazon Logistics, which
experienced 31% revenue growth to $3.1 billion, up from $2.4 billion theyear prior• Amazon Logistics generated the highest CAGR in revenue growth at 44%
during 2015-2021• UPS grew 27% year-over-year to $2.1 billion, up from $1.7 billion• Hermes revenue growth dropped from 161% in 2020, to 20% in 2021.
Revenues reached $2.9 billion

1.6 billion in 2021
• This is followed by Amazon Logistics shipping 0.9 billion parcels then Hermeswith 0.7 billion• Yodel generated the highest year-over-year growth in parcel volume at 28%,
rising to 0.3 billion in 2021 from 0.2billion in 2020
• DPD matched Yodel in parcel volume at 0.3 billion, at a growth rate of 27%• Amazon Logistics generates the highest volume in CAGR from 2015-2021
at 42%• DHL grew 12% to 0.4billion in volume• UPS reported volume remained the same in 2021 as in 2020, at 0.3 billion• TNT/FedEx shipped slightly lower volumes, dropping to 0.1 billion from
0.15 billion the previous year

US

IntroGlobal trends

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NorwaySwedenUKUS

21.6bnparcels
in 2021• Up from 20bn in 2020
• Up 7% year over year683

parcels per second

Parcel volume reached 21.6 billion in 2021, a 6% increase from the 20 billion
parcels generated in the US in 2020. This equates to 683 parcels generated per
second, or 59 million each day. Parcel revenue reached $188 billion, up 16%
year-over-year. Parcels generated per person reached 65, up from 61 in 2020,and parcels generated per household reached 166.

59m
parcels per day

65parcels per person
166 parcels per household

USIntroGlobal trends

Forecasts

Australia

BrazilCanadaChina

FranceGermany

India

Italy

Japan

NorwaySwedenUK

US breakdown

Carrier revenues

Carrier volumes

Market share

All carriers measured in US except for the USPS generated anincrease in revenue from 2020 to 2021. The USPS saw a declineof -0.4% in YOY revenue growth. Total revenue in the US grewby 16% to $188 billion, up from $163 billion in 2020.

Total volume was up 6% to 21.6 billion from 20.3 billion theprevious year.

By revenue and volume, carrier market share remained roughly
the same year-over-year.

Parcel market share, by volume - US 2021

By revenue• UPS has the largest market share by parcel revenue for an individual carrier,Parcel market share, by revenue - US 2021

with 37% of the market, followed by FedEx with 33%• The ‘others’ category has 2% of market share by parcel revenue• There is very little year-over-year change in terms of market growth by parcel
revenue

By volume• The USPS has the largest market share at 32% of the market followed by
UPS at 24% and followed closely by Amazon Logistics at 22%• The ‘other’ category doubled their volume share from 1% in 2020 to
2% in 2021

• The USPS generated the highest parcel volume reaching 6.9 billion parcels,• UPS generated the highest parcel revenue of the major carriers at $69.5 billion,
up 16% year-over-year• This was followed by FedEX at $69.1 billion, up 21% from last year andexperiencing the highest year-over-year growth in revenue from 14% in 2020.
• The USPS saw a decline in revenue from $31.6 billion in 2020 to $31.5 billion
in 2021, a -4% decrease• Amazon Logistics grew in revenue to $21.9 billion from $18.3 in 2020,
a 10% increase• The ‘others’ category comprising smaller carriers exceeded saw a 95%
increase in one year from $1.7 billion in 2020 to $3.3 billion in 2021

down 5% from last year
• This was followed by UPS generating 5.3 billion parcels, up 7% year-over-year• Among the major carriers, FedEX (13%) and Amazon Logistics (13%) had thehighest year-over-year percentage increase in parcel volume. More importantly,
the ‘others’ category saw an exponential increase of 94% from 13.9% in 2020
• The carrier with the highest CAGR from 2016-2021 was Amazon Logistics with108% CAGR.

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