SpecialFeature
1

Providing Solutions to Customers’
Logistics-Related Issues—Efforts in the Area of Airport Logistics Solutions—n Toyota Industries’ Main Logistics Systems
Equipment to Date

Recognizing future needs for logistics automation as business
opportunities, Toyota Industries extended its reach into the logistics
systems business, an area peripheral to lift trucks. Our Lift TruckBusiness allowed us to capture automation needs for greater efficiencies
in warehouse logistics. Based on the experience and know-how
accumulated in improving production processes within our own plants aswell as customers’ logistics operations, we launched the development ofAGVs and successfully initiated sales in 1986. Our extensive sales andafter-sales service networks in the Lift Truck Business in Japan have also
underpinned growth of the logistics systems business.

Changing Environment for
Airport Logistics

AGV for containersn Toyota Industries’ Position in the Logistics System
Supplier Industry
1.
2.

Toyota Industries Group3.
4. Vanderlande
5.
6.
7.
8.
9.
10.
11.
12.
13.
14. Toyota Industries Corporation
15. Bastian Solutions
16.
17.
18.
19.
20.

Net sales

Source: P roduced by Toyota Industries based on the Top 20 Worldwide
Material Handling Systems Suppliers in 2019 by Modern
Materials Handling magazinen Number of Air Passengers in the World(Million persons)
4,500

Financial Section /Corporate Information

The number of air passengers and the volume of air cargo have grown
dramatically in line with economic growth mainly in Asia and increasingly
globalized economic activities. Amid this marked growth, varioussystems (check-in systems; baggage handling systems (BHS) covering
everything from baggage check-in to baggage claim; and conveying andstorage systems for baggage and cargo) used in airports have taken
on additional significance and now have a greater influence over theoperation of airports and how passengers evaluate them. Corresponding
to these changes in the environment, we are addressing the needs forlogistics efficiencies at airports, with Vanderlande taking the lead.

Automated storageand retrieval system

Simple AGV

Promotion of ESG Initiatives

The scale of our Logistics Solutions Business, combining the existing
logistics systems business of Toyota Industries, Netherlands-based
Vanderlande Industries Holding B.V. and U.S.-based Bastian Solutions
LLC, boasts one of the largest in the world. The three companies
have different strengths. Vanderlande demonstrates comprehensive
strengths encompassing the design of logistics systems for airports andwarehouses, development of associated equipment and provision ofafter-sales services. Bastian has an outstanding capability to develop
software programs that satisfy a variety of logistics needs, while Toyota
Industries has strengths in the development of automation systems
for materials handling equipment. Through the collaboration of thethree companies, we will promote dynamic business development as alogistics solutions provider.

Low automatic
towing vehicle

Strategies and Businesses

Strengths of theWorld’s Leading Logistics Solutions Provider

AGVCompany Introduction

Toyota Industries’ Logistics Solutions Business provides total solutions to logistics issues. Besides
the land and sea domains respectively covering distribution centers and automatic guided vehicles(AGV) for use at seaports, needs for such solutions are growing rapidly in the air domain centeredaround airports. This Special Feature highlights how we muster the strengths of the entire Toyota
Industries Group, achieve business growth by striving to offer solutions to airport logistics issues
and aim to contribute to society.

Past Efforts in theLogistics Solutions Business

4,000
3,500
3,000
2,500
2,000
1,500
1,0005000(CY) 98

00

0204

North America

0608

Europe101214

Asia/Pacific

1618
OtherSources: J apan Aircraft Development Association (JADC), International
Civil Aviation Organization (ICAO) and International Air
Transport Association (IATA)

22

Toyota Industries Report 201923

Toyota Industries’ Airport Logistics Solutions⑦Loading into containers (make-up)②Passenger security check

Our conveyor systems thattransport checked-in baggage tocontainers are highly acclaimed bycustomers for their maintainability
and reliability. To reduce work load,
we also develop and sell loading
assisting equipment.

We respond to enhanced
security checks and ensure
higher procedural efficiencies
and less stress among
passengers through automation.

⑨Unloading

We facilitate quick
check-in proceduresby accommodatinga broad range ofcheck-in services fromconventional check-in
counters to self-service
flight and baggage
check-in systems.

⑥ Storing and sorting⑤BHS utilizing autonomous AGVs

Depending on the time between check-inand flight, we either keep baggage
temporarily in an automated warehouseor directly sort and transport baggage onconveyors. Automation reduces
operational costs and sorting errors.
Besides conventional belt conveyors, weoffer many options, including tray, tilt andvertical types, to suit customers’ needs.

A revolutionary solution replacing
conventional conveyor systems, this BHS
utilizes AGVs with transporting and sorting
functionality and can flexibly accommodatechanges in needs, including varying
baggage volumes and route changes.

③Baggage security checkWe reliably confirm the safety ofchecked-in baggage with theindustry’s highest-level processing
capacity.

④ Conveying of baggage

Company Introduction

Our conveyors transport
baggage unloaded from thearriving aircraft to the baggage
claim or to a connecting flightafter performing required checkand other procedures.

①Flight and baggage check-in

We offer optimum systems, from belt
conveyors to high-speed tray
conveyors, matched to customers’conditions and demands in terms ofconveying speed, processing capacity,
baggage shapes, handling space,tracking and other functionality.

⑪ Cargo handling⑧Towing containers, etc.

Our conveyors used in baggage
claim excel in durability andreliability and have been adopted
by many airports.

Our towing tractors areused for towing containers
in airports in Japan, Asiaand across the world.

* Survey by Toyota Industries Corporation

Logistics plays diverse and broad roles in airports. It begins the moment baggage or cargo
is checked in, loaded onto aircraft and received at their destination, encompassing aspects
from conveying and sorting to baggage security checks. Worldwide growth in the number ofpassengers has led to an increase in the number of flights, tighter flight connections and lesstime given to aircraft before a return flight. These, in turn, have made logistics efficiencies, speed
and accuracy all the more important. Smooth operation of an airport now necessitates thebuilding of a comprehensive logistics system that can meet these requirements.

Self-service check-in

In a broad range of airport logistics, Vanderlande outperforms industry peers in the area ofthe development of efficient BHS that can also accommodate large airports. Vanderlande’scustomers are more than 600 airports around the world. Its BHS, which is installed in 14 out of
the 20 busiest airports ranked by the annual number of passengers, have been highly acclaimed
by customers. Vanderlande’s strengths lie in its abilities to offer an advanced level of automationof the entire process from check-in to baggage claim and to respond to the demand for higher
efficiencies. The world’s leading airports, including Heathrow Airport in the United Kingdom,
Hartsfield-Jackson Atlanta International Airport in the United States and Hong Kong International
Airport, have adopted Vanderlande’s large systems.
Toyota Industries also develops and produces towing tractors that convey baggage andcargo containers to and from aircraft, which are used in airports in Japan, Asia, the UnitedStates and in other parts of the world. By combining these tractors with BHS, we can now offer
broader, total solutions for baggage logistics at airports.
Additionally, leading global postal/parcel service providers have been constructing large-scale
logistics air hubs near airports. We are working to expand the business in this area as well.

24

Toyota Industries Report 2019

BHS (Heathrow Airport)

Towing tractor

Autonomous driving test of towing tractors

Financial Section /Corporate Information

Toyota Industries Group’s Strengths in
Airport-Related Logistics

Vanderlande, Bastian and Toyota Industries have held repeated and active discussions toclarify how we collaborate and which direction we will take in conducting sales activities.
In terms of development, we have made an important strategic decision to makeconcerted efforts in the area of automation, for which needs are expected to grow further,and launched activities accordingly.
In March 2019, as an effort to realize practical applications in progress, we carriedout an autonomous driving test of our towing tractors jointly with All Nippon Airways
Co., Ltd. at Kyushu-Saga International Airport. The test was a Group-wide effort,
combining towing tractors developed and manufactured by a subsidiary in Italy with ourtechnology and knowledge for autonomous driving obtained through the experience inAGV developments. We have also been proceeding with the development of automatedlift trucks, anticipating their use in airports as well as various other indoor and outdoor
applications. In addition, FLEET, Vanderlande’s autonomous BHS, has gone into
operation in Rotterdam The Hague Airport. It can flexibly accommodate layout changes
and system expansions depending on the baggage volume. The system is also being
operated on a trial basis at the Hong Kong International Airport and the Dallas/Fort WorthInternational Airport in the United States. These automated vehicles and systems also
integrate sensing systems and image processing systems, which Toyota Industries hasdeveloped in automating lift trucks.
In the area of airport logistics solutions, which will gain additional importance inthe future, we will leverage the experience, know-how and technology of the threecompanies to help resolve issues related to airport logistics by globally offering solutions
that are friendly to both airport users and airport staff and seek further business growth.

Promotion of ESG Initiatives

Future Business Development Leveraging the Group’sComprehensive Strengths

Roles of Logistics in Airports

Strategies and Businesses⑩Baggage claim

Lift trucks for which Toyota Industries enjoys
the world’s top share* are used to load/unloadand transport baggage and cargo in airports
for either indoor or outdoor applications. In
addition to internal-combustion and electric lift
trucks, the use of fuel cell lift trucks is increasing.

Outdoor test of automated lift trucks

FLEET in live operation

25