CSR Report 2005
Kansai Electric Power Group CSR Report 2005

Overview of Kansai Electric Power

Company name

System capacity

The Kansai Electric Power Company, Incorporated(As of March 31, 2004)

Headquarters

3-6-16 Nakanoshima, Kita-ku, Osaka 530-8270
TEL: 06-6441-8821
http://www.kepco.co.jp

Date of establishment

May 1, 1951

Capital489.32 billion (as of March 31, 2004)

Hydropower
23 %8.186M kW

Nuclear27 %9.768M kW

Thermal50 %17.807M kW

Chairman of the Board of Directors Yoshihisa Akiyama
President and Director
Shosuke Mori
Main businessElectric power industry

Kansai Electric Power's
service area:(as of March 31, 2004)

Osaka Prefecture, Kyoto Prefecture,
excluded in Hyogo Prefecture, Nara Prefecture,
Shiga Prefecture, Wakayama Prefecture, and portions of
Mie Prefecture, Gifu Prefecture and Fukui Prefecture
68 consolidated subsidiaries
1 affiliate accounted for by equity method

Number of employees

33,276 (consolidated), 20,640 (single)

Generated power supply(fiscal 2004)

Number of group companies

fromother companies
27 %43.266B kWh

Hydropower
11 %17.373B kWh(as of end of fiscal 2004)

Annual power sales

144,886 million kWh(fiscal 2004)

Sales figures

Nuclear80 %60.034B kWh

Thermal24 %37.319B kWh

2,613,483 million (consolidated), 2,448,181 million (single)(fiscal 2004)

Current profit

297,801 million (consolidated), 274,090 million (single)(fiscal 2004)

Current term net profit

69,739 million (consolidated), 110,179 million (single)(fiscal 2004)

Gross assets

6,857,871 million (consolidated), 6,294,612 million (single)(as of end of fiscal 2004)
Otozawa

System map

Kurobegawa No. 4
Johana(as of March 31, 2004)

Shimokotori

LegendMiboroHydropower station
Thermal power station

MihamaReinanTakahama

Nuclear power station
Maizuru

Substation

Ohi
Seki

Switching station
Shin-Ayabe

Converter station
500 kV transmission line

Okawachi187-275 kV transmission line

Maruyama

Okutataragi
Okutataragi

Keihoku
Nose

YamazakiNishi Kyoto
Kisenyama
Inagawa Kita Yodogawa
Minami
Kyoto
Seiban Hokusetsu
Osaka
Himeji No. 1

Tie point with other power companies
Kansai Electric Power s service area
Ako

Aioi

Higashiomi

Shin-ikoma

Himeji No. 2
Nanko
Sakaiko

Shiki

Higashi Yamato

Tanagawa No. 2
SeidanKinokawa

KainanKihoku
nt
Gobo
urre
ct c
e
ir
d linekV
50 sion Gobo
±2 nsmistra01

Okuyoshino

CSR Report 2005
Kansai Electric Power Group CSR Report 2005

Editorial Policies

Contents○ The Kansai Electric Power Group has published

Overview of Kansai Electric Power………01
Editorial Policies, Contents………02
Message from the President………03
Feature About the Mihama Nuclear Power Station Unit 3 Accident………05
Kansai Electric Power Group Management Vision,
Kansai Electric Power Group CSR Action Charter………15
Kansai Electric Power Group CSR Action Standards………17
Realizing Our Management Vision and Putting CSR into Steady Practice………19

environmental reports since 1993. This year, however,
we are publishing the Kansai Electric Power GroupCSR Report instead.
○ The purpose of this report is to explain our policies,
objectives and activities related to Group CSR efforts
to our customers and other stakeholders.

I○ This report is not merely a one-way explanation from
our Group. We have emphasized raising the level ofobjectivity

byincludingthecommentaryofindependent outsiders and have responded to theirideas by showing our Group approaches and stances.
○ Furthermore, based on evaluations of Group fiscal
2004 activities and efforts, in following years we will
actively confront the issues identified. In order tomake our sustained efforts to continue improving
clear, we have included fiscal 2005 action policies atthe end of each chapter.
○ In preparing this report, we referred to the Global
Reporting Initiative (GRI) Sustainability Reporting
Guidelines (2002 edition) and the Ministry of theEnvironment’s Environmental Report Guidelines(fiscal 2003 edition).
○ On page 79, we have published Hitotsubashi
University Graduate School of Commerce andManagement Professor Kanji Tanimoto’s opinions
about this report.

Scope of report• Period covered: April 1, 2004 to March 31, 2005.
However, important items from between the end of thisperiod and the publication of this report have also been
included.
• Companies covered: The Kansai Electric Power Co., Inc.
and Kansai Electric Power Group companies• Areas covered: economic, environmental, social

II

Published January 2006.
2004 edition published November 2004. 2006 editionscheduled to be published in the summer of 2006.

Reference
Please refer to the following reports for additional
information about our Group CSR efforts.
• Kansai Electric Power Group CSR Report 2005 Web
edition (on our corporate home page)• Kansai Electric Power Group CSR Report 2005
Japanese edition(Published September 2005)

Pioneering Efforts to Protect the Environment

Efforts to Prevent Global Warming -2004 Highlights-………29
Communication about the Environment………31
Environmental Policy………33
Status Overview of Our Environmental Load………33
Targets and Results (Eco Action 2005, the company-wide specific action plan)………34
Environmental Management………35
Environmental Accounting………37
Confronting Global Environmental Issues -New ERA Strategy-………39
Efficiency -achieving more efficient energy use throughout society-………40
Reduction -decreasing greenhouse gas emissions through the supply of electric power-………43
Activities Abroad -efforts to prevent global warming overseas-………45
Responding to Community Environmental Issues………47
Promotion of Business Activities Suitable for a Recycling-Oriented Society………49
Efforts to Reduce Radioactive Waste………51
Eco-business Expansion………53
Communication & Solutions-the environmental measures and social responsibilities of electric power companies-………55
Policy for Fiscal 2005 Efforts………56

III Actively Contributing to Regional Society
Contributions to Society as a Corporate Citizen………57
Communication & Solutions-Thinking about business social contributions and volunteerism-………59
Policy for Fiscal 2005 Efforts………60

IV Respect for Human Rights and Creation of Good Workplace Environments
Respect for Human Rights………61
Labor Safety Assurance………62
Equal Opportunity Employment and Creation of Comfortable Workplaces………63
Communication & Solutions -Thinking about respect for human rights and good
workplace environments-………65
Policy for Fiscal 2005 Efforts………66

V
Report publication period

Providing Safe and Stable Products and Services

Our Mission and Duty to Provide Stable Power Supply………21
Safe and Stable Nuclear Power Generation………22
Working to Provide the Best Service………23
Creating Customer Value as a Unified Group………25
Communication & Solutions-Safety and quality management in corporate policies-………27
Policy for Fiscal 2005 Efforts………28

Transparent, Open Business Activities

Corporate Governance………67
Diverse Opportunities for Communication with Customers………68
Communication & Solutions- Communication with members of society-………71
Policy for Fiscal 2005 Efforts………72

VI Thorough Compliance
Promotion of Autonomous Efforts in Each Workplace………73
Organization of a Group-wide Compliance Promotion System………74
Promotion of Information Security and Personal Data Protection………76
Communication & Solutions-Effective risk management through compliance-………77
Policy for Fiscal 2005 Efforts………78
Third Party Commentary………79
Reference Data Operation Data………81
Global environmental protection Environmental Data………82
Data by Thermal Power Station………85
Guidelines Reference Table………87
Questionnaire………88
Main Places of Business………90

02

Our fundamental stance to sustainable
development for the environment, the economy
and society- Kansai Electric Power Group CSR Action
CharterIn recent years, sustainable development that

From Environmental Reports to a
Corporate Social Responsibility Reportbalances the environment, the economy and society has

Presenting ourselves
as we are to you

to society, enterprises have also come to be expected to

become an important issue. As part of their responsibility
contribute to this through their business activities.
Energy, the core business of the Kansai Electric PowerGroup is not only indispensable for our customers’

This year, we have expanded on our past
Environmental Reports to publish a morecomprehensive Corporate Social Responsibility(CSR) Report. With the appointment of a newpresident, we have taken this turning point as
an opportunity to think anew about corporatesocial responsibility.

lifestyles and industrial activities, our business activities
can also have great impacts on the environment andsociety.
Given this, we believe that our social responsibility is
serious from the perspective of sustainable development
for the environment, the economy and society.
Our mission has been to serve our customers
continuously since our foundation and has evolved into
the fulfillment of social responsibility. In the Kansai
Electric Power Group CSR Action Charter, we clarify anddescribe our promise to society to achieve this in our

Message from the President

business activities.

03

Reviewing last year
- Our sincere remorse and total dedication torecurrence prevention measures-

These are not just contrivances. By establishingcontinuous activities, I want to regain public confidenceby building a corporate culture in which, by their own

In August 2004, we were responsible for an accident atvolitions, all Group employees put safety assurance firstthe Mihama Nuclear Power Station Unit 3 in which 11

and actively work to continuously fulfill our social

people were killed or seriously injured, in addition to a

responsibility.

variety of other calamities. We wish to express our
deepest apologies once again.
Due to these accidents and calamities, society lost agreat amount of confidence in our activities. This year,

Rejecting self-aggrandizement and presenting
the Kansai Electric Power Group as we really
are to our stakeholders

the Revised Electricity Enterprises Law was also

We will act with consciousness of maintaining safety

established and competition in this industry will becomeand fulfilling our duties to society, and build a consistentfiercer. The trust we have lost is a great blow to us, and,record of this performance. Through evaluation andwith the sustainability of the Kansai Electric Powerreform of our actions, we can raise the ability of theGroup being questioned, we are aware that we face theKansai Electric Power Group to carry out its social

greatest crisis since our founding.

responsibilities.

The road to regaining your trust is a long and difficult

However, we know that dependence on self-evaluation

one, but I will follow this oath as the president: myof our own activities is unacceptable. Evaluations by

mission, the company mission, is to maintain safety. I will

members of society with objective perspectives are also

focus all my energy on efforts to prevent calamities,

important.

starting with measures to prevent the recurrence of an

For these reasons, through this CSR Report, we will

accident like the one at the Mihama Nuclear Power

first show you, our stakeholders, the Kansai Electric

Station Unit 3.

Power Group as we really are.
We do not simply want to explain the results of our

For the Kansai Electric Power Group, prevention of
accidents and calamities is an urgent and basic duty. For

activities. Our hope is to show you also how we achieved
those results, as well as unfavorable outcomes andfailures, what we learned from them, and how we intend
to conduct reform.
I hope that our readers will also provide feedback.
Since

we

want

to

contributecontinuouslytothis reason, we know that thorough fulfillment of this duty

sustainable development for the environment, thealone is not enough to rebuild confidence.

economy and society, we know that there will never be a

Not only in the nuclear power sector, it is extremely

Message from the President

Recurrence prevention measures are a means- Making a Kansai Electric Power Group thathas the ability to carry out sustainable social
responsibility-

point when we can say we have perfected our efforts orimportant that all individual executives and employees inthat

the Kansai Electric Power Group fulfill our responsibilities

communication with you, our stakeholders, we will listen

to society. Starting with job execution that puts safety

to your rebukes and advice to make the road that we

assurance first, each must act with self-awareness andmust travel more clear, and with your help, continuebuild a record of this behavior through repetition.

traveling down that road.

we

have

done

enough.

ThroughlivelyThe sum total of the awareness and actions of eachThis CSR Report is a precious opportunity for

individual creates corporate culture. I believe that thecommunication and I hope we can build on it with you. I

more that our culture becomes sustainable, the more thewould appreciate hearing your unreserved opinions

Kansai Electric Power Group will be able to continue toabout this report and our efforts.

fulfill our social responsibility.
Considering this, as a concrete implementation of the
Kansai Electric Power Group CSR Action Charter, thisyear we established the Kansai Electric Power GroupCSR Action Standards to guide the daily attitudes andbehaviors of our staff members. In addition, we alsoestablished action plans to further promote CSR
activities.

President and Director04Feature About the Mihama Nuclear Power Station Unit 3 Accident-Building a culture of safety to regain the trust of society-

On August 9, 2004, five people lost their precious lives and six were seriously injured because of a grave accident
that we caused at the Mihama Nuclear Power Station Unit 3. We would like to take this opportunity to offer once again
our deepest apologies to those who were injured and to the families of the victims. We pray for the souls of the deadand for the rapid recovery of the injured. We also offer our sincere apologies to the staff of the affiliated companies who
assist with the regular maintenance and operation of the power plant, the town of Mihama, local area governments, thepeople of Fukui and neighboring prefectures, as well as all the people throughout Japan and the world to whom wehave caused trouble and concern.
Based on the results of investigations of the Mihama Nuclear Power Station Unit 3 accident and analysis of thecauses, we will meticulously reexamine our responsibility for the accident. We are resolute in our promise to
stakeholders that, beginning with the president’s declaration and fundamental action policies, we will build a companywide culture of safety and implement reliable measures to prevent accident recurrence.

Declaration of the President

Feature About the Mihama Nuclear Power Station Unit 3 Accident

Maintaining safety is my mission,
our company's mission.
Five basic action policies

1 Put safety first
2 Invest more actively in safety
3 Continuously improve maintenance management to ensure
safety and establish closer cooperation with manufacturers andcontractors

4 Strive to restore the trust of local communities
5 Objectively evaluate and widely disclose our safety initiatives
Following these five fundamental action policies, we will steadily implement concrete
action plans and put safety first in the operation of our nuclear power business.

05

Results of investigations into accident conditions and causes■ Accident conditions■ Ruptured pipe condition○ On August 14, at the time of the accident, employees frompartner companies were working in the Mihama Nuclear
Power Station Unit 3 turbine building in preparation to
implement the 21st refueling outage (regular inspection).
While they were preparing, a condensate pipe near theceiling of the turbine building ruptured and 140℃ hot waterpressurized to about 10 atmospheres became steam andblasted out. Our employees who were in the turbine building
for the inspection found the victims of the steam collapsedin front of the 2nd floor elevator and called for ambulances.
○ The 11 victims from cooperating companies were carried outof the turbine building by our employees and othercooperating company employees. Fire department
emergency personnel also assisted, and the victims weretaken by ambulance to the hospital. Five of the victims losttheir lives and six were seriously injured.

A large rupture was found beneath the condensate pipe
flow meter orifice. About 885 tons of water is thought to have
erupted from it as steam.
According to design, the ruptured pipe needed to be atleast 4.7 mm thick. In fact, when the plant began operation in
1976, it was stated to have been 10 mm thick, but in the areaof the rupture, the thinnest part was only about 0.4 mm thick.
Results of inspections after the accident revealed that there
were no problems with the design, manufacture, maintenance,
environment or other conditions of the ruptured pipe, butinternal examinations of the rupture area found scaling on theinside. The internal surface disturbance of the water flow had
caused erosion-corrosion* that wore away the metal inside thepipe, causing it to become thin and leading to rupture frominternal pressure.

*Accelerated corrosion of metal material caused by the abrasion of flowing liquid■ Rupture location

Orifice vent holeφ4

φ3
35
.3

Flow meter tap
φ16.1

Flow
direction

269.4

Unit: mm

5

4
φ68

Flow
direction

Orifice

Condensate pipe external diameter:
560 mm; wall thickness: 10 mm; material: carbon steel

Orifice material: SUS304 (stainless steel)■ Secondary pipe inspection

Support
Orifice

Beginning August 13, we stopped operation of our nuclear
power plants successively, and conducted inspections of every
power plant secondary pipe. We conducted measurements inplaces where wall thickness management had not been
implemented, confirming those that were sound and replacing
pipes as necessary.

Feature About the Mihama Nuclear Power Station Unit 3 Accident■ Orifice diagram

Flow
direction06

Feature

About the Mihama Nuclear Power Station Unit 3 Accident■ Mihama Nuclear Power Plant Unit 3 structure and location of the condensate pipe rupture (simplified diagram)
Turbine building

Nuclear reactor
containment structure
Steam
Pressurizer

Control rods

Steam

Lowpressure
turbineLowpressure
turbinePower
generator

Water
condenser

Water
condenser

Condensate pumps

Steamgenerator

Circulationpump

High-pressure turbine

High-pressure
water heater

Fuel
Nuclearreactor vessel

Seawater

Deaerator
Hot
water

Main water pump

WateroutletCondensate
demineralizer

Seawater

more

No. 1

Condensate pipe

No. 3

rupture location

No. 4
Low-pressure water heaters

circuitarestainlesssteel and are about 100 times
than

No. 2

Coolantpump

The main pipes of the primarycoolant

Grand steam
condenser

resistantthetocarboncorrosion

steel

pipes

used in the secondary coolant
Primary coolant
circuitSecondary coolant

circuit. The steam emitted was
from

the

secondarycoolant

circuitcircuit and there was no effectCycled waterfrom(seawater)

radioactivity

in

the

surrounding environment

Pressurized light water reactor (PWR) structure and rupture location
Pressurized water nuclear power plants characteristics:① Heat generated by the nuclear fission of uranium fuel in the reactor④ Steam that turns the turbine is cooled by seawater in the condenser
and returned to a liquid state.

⑤ Secondary coolant that has been reverted to water is returned tovessel is transmitted to the primary coolant.

② Primary coolant is sent to the steam generator where heat is

the steam generator again in the power generation cycle. Thistransferred to the secondary coolant, which becomes steam. (Insecondary coolant water, however, is not just suddenly turned tothe steam generator, the primary coolant heat is transferred to thesteam, but it is first preheated by water heaters.

secondary coolant without direct mixing, so the secondary coolant
This accident occurred when a pipe located after the 4th water heater ruptured, so

does not contain radioactive substances.)③ Secondary circuit steam turns the turbine and power generator to

Feature About the Mihama Nuclear Power Station Unit 3 Accident

the superheated, pressurized water had high energy and became steam when it
gushed out

make electricity.

■ Secondary pipe circuit maintenance status

be anticipated and replaced pipes with advanced corrosion.

In 1990, we established the Guidelines for Management ofHowever, the pipe section that ruptured had not been included

Wall Thickness in Secondary Piping (PWR). In accordanceas a necessary location on the inspection list, and, because thiswith this, we prepared structural diagrams and inspection

error was not corrected, wall thickness measurements were nevermanagement tables as parts of inspection lists. We used these

implemented before the accident occurred.

to measure wall thickness at places where wall thinning could
Structural diagram and inspection
management table

Inspection management table (image)

Structural diagram (example)Part
not listed*

Structural diagrams show the pipe routes three dimensionally■ Accident causes
Since

our

qualityguarantee(1) Reasons that parts that should have been checked
systemandmaintenancesystem for secondary pipe wall thickness management wasinsufficient, parts that should have been managed were notand they were left unmanaged for years.

were left outside the scope of inspections
Factors that led to the accident
Three factors contributed to this accident.

○ The ruptured part was not on the inspection list
○ The inspection list was left unrevised for years○ After the inspection omission was discovered, communication
with the responsible parties was insufficient, and was not
appropriately reflected in future inspection plans07(2) Factors that contributed to the omission of items in the inspection list and the lack of revisions
FactorWork plans and systems① Concrete work roles, assignment of responsibilities and other duties not precisely defined in work plans② Human resources insufficient③ Mechanization insufficient④ No system for periodic review of inspection lists

Procurement management① Requirements of subcontractors unclear② Information sharing process for unexpected irregularities unclear③ Examination of inspection lists for omissions not conducted

Information sharing① The issue of omissions was not handled on a business-wide level as it should have been
② Workers of different companies did not share information about the issue③ No structure for manufacturers to reliably communicate information about irregularity④ Insufficient communication between our company and cooperating company employees

Education① No consideration of the possibility of a large rupture occurring suddenly② Lessons from the Surry accident not absorbed③ Awareness of the importance of the work plan lacking④ Awareness of the importance of procurement management lacking

Auditing① Internal auditing was limited to sampling the actual conditions of work implementation② Audits of cooperating companies did not include particular work implementation details■ Issues that became clear during the processof inspecting accidents

lack of safety awareness overall.

inspection process)(Identified during the

Implementation of inspection of the causes of the Mihama Nuclear Power Station Unit 3 accident○ Management standards

Pipe replacement
postponement

Following technology standards, calculate necessary minimum

Inappropriate
applicationof PWR
management
guidelines

pipe thickness, and when remaining lifespan is less than 2 years,
make replacement (plan) with corrosion-resistant materials etc.

○ Inspection results
Between 1994 and 2004, when calculating minimum necessary
thickness, locations were found where, for example, instead of thehighest possible pipe pressure, a lower operation pressure wasused, resulting in longer remaining pipe life results and the
postponement of replacement.

*

67 parts (78 cases )（Cases where）

technical standards
were not applied*(46 cases )* multiple regular inspections
Number of cases includes
of

the

same

replacement

part

where

was

not

implemented

Now conducted strictly○ Intentions to carefully observe regular inspections processes were strong○ Technical communications from manufacturers indicated no technical problems, andFeature About the Mihama Nuclear Power Station Unit 3 Accident

During the inspections for this accident, it became clear thattechnical standards had not been applied properly, reflecting athey recommended replacement and repair during the next regular inspections

Background

Factors¥ Education about laws and regulations, technology standards, safety management andother issues was insufficient, and workers believed that there were no regulatory problems
with these practices¥ Regulations were not revised to meet the actual conditions of the equipment¥ Nuclear Power Division provided insufficient ground support for the Wakasa District Office08

Feature

About the Mihama Nuclear Power Station Unit 3 Accident

Recurrence prevention measures
1 Put safety firstWesafety

have
first

made

and,

management

clear

with

plan,

an

given

that

our

management

easy-to-understand,every

employeeaisRecognizing clearly that we are responsible for safety andclearly-worded

missioncarrying a strong awareness of the need to make a fresh start,

guide

for

makingmanagement will steadfastly build a renewed culture of safety

judgments in their daily business execution.

based on the president's clear policies.

Concrete schedule

Fiscal 2004

Fiscal 2005

Fiscal 2006

（１）

Clarifying the prioritization of safety in the management plan and diffusion of this awareness
Clarify prioritization ofsafety in the
management plan

Management planCommunication between

Communication between

frontline workplaces and management

frontline workplaces and managementawareness diffusion
Reflection in the next fiscal year

Reflection in the next fiscal year

Communication activities between frontline workplaces

Communication activities between frontline workplaces

and the Nuclear Power Divisionand the Nuclear Power Division

Erection of a stone monument and setting of August
9th as our Vow of Safety day

Vow of Safety day（2）Enhancing occupational safety

Implement entry restrictions
Cancel preparation work before regular inspections

Reevaluate format of preparation work before regular inspections

Full implementation at
Mihama Nuclear Power Station

Trial implementation of occupational safety and hygiene

Evaluate results of implementation at Mihama Nuclear Power Station

management system at the Mihama Nuclear Power Station
Extension to Takahama andOhi power generation stations
Implement emergency response education

Implement and continue training

Feature About the Mihama Nuclear Power Station Unit 3 Accident

Establish emergency staff training plan

2 Invest more actively in safety
In

order

spare

to

createresourcestonuclear

cope

with

power
safetyplant
needs,

workplaces
we

will

with

Furthermore,

actively

to

raise

the

overalltechnical

level

of

dedicate resource to frontline sites.

Concrete schedule

Fiscal 2004

Fiscal 2005

Fiscal 2006

（１）

Power plant maintenance system reinforcement etc.

Enhance secondary pipe wall thickness
Increase site support

management business systems

Evaluate results of site support

Augment power plantStudy increasing number ofand power plant maintenancemaintenance personnel
personnel augmentation

Follow-up

maintenance personnel

Study technical advisor roles and arrangements

Assign to each power
Continuous specialist education and capability evaluation for advisors

generation plantStudy information management coordinatorroles and arrangements

Assign to each power
Analyze and evaluate information for sharing with related sectors

generation plant（２）

Proactive investment

Make comprehensive investments and conduct continuous reform based on communication with power plants and cooperating companies

Review long-term plans, including for ageing plants, to increase the level of safety

Reconsider plans and follow-up using various information etc.

Create structures that allow frontline sites
to put safety first in their work

Evaluate and follow-up（３）

Set work processes with safety assurance as the foundation

Deepen the safety first mindset
Consult with power plants,
manufacturers and cooperating companies

Clearly document concrete processes for corporate
standards when changing regular inspection procedures

Implement flexible procedures management
in consultation with cooperating companies

Consolidate procedure creation systems（４）

Thorough education

Conduct education and internal reform on the importance of secondary pipe wall thickness management

Select items for education related to laws,

Implement thorough management education

ordinances and other regulations

Set and prepare education programs related to laws,
ordinances and other regulations

09

our

maintenance staff, we will conduct more thorough education.

Implement and evaluate the effectiveness of education related to laws,
ordinances and other regulations

3 Continuously improve maintenance management to ensure safety and establish closer

cooperation with manufacturers and contractors
As the plant owner, we have an unmistakable responsibility for all

aspectsofmaintenance,fromplanning

and

implementation

along

with

those

of

equipment

manufacturers

andcooperating

tocompanies and weigh the importance of each aspect of maintenanceevaluation. To enhance maintenance implementation, we will build awork. In addition, through thorough audits, we will conduct objective

solid cooperative system by precisely evaluating our technical abilities

evaluations, and build systems for continuous reform.

Concrete schedule

Fiscal 2004

Fiscal 2005

Fiscal 2006

（１）

Enhance secondary pipe wall thickness management system

Improve inspection lists
Create rules for periodic revues
Improve modification management
Strengthen wall thickness
management systems
Share information about inspection
omissions
Lead implementation from planning toevaluation

Use reformed

Regularly revue

computer systeminspection list (every 3 years)

Participate in creation of Japan Society of Mechanical Engineers regulations

Reflect these in our PWR management guidelines（２）

Continuously reform maintenance, from planning and implementation to evaluation

Revise maintenance policies

Clarify our distinct responsibility
in our corporate standards

Establish fundamental plan for assignment of roles
and procurement management in subcontracted work
Establish fundamental planwith all types of work classified

Implement for all work, reflect in corporate standards
and continue improvement（３）

Enhanced auditing

Confirm effectivenessImplement process auditing

Develop process auditing

Investigate system for Office of Quality
and Safety Improvement Audit

Assign and station personnel in Wakasa region

Implement external audits
Report management revue results

Study implementation for following fiscal years（４）

Collaboration with manufacturers and cooperating companies

Confirm effectivenessFeature About the Mihama Nuclear Power Station Unit 3 Accident

Spread awarenessStrengthen communication activities with each manufacturer
and cooperating company

Create collaborative systems with manufacturers

Create collaborative systems with cooperating companies

Study collaborative systems among PWR electric power related organizations etc.

Implement and follow-up steadily

10Feature

About the Mihama Nuclear Power Station Unit 3 Accident

4 Strive to restore the trust of local communities
Aware
developthat

weregional

are

a

local

symbiosis

enterprise,
for

we

will

coexistence

work

with

to

the

local

communities and our mutual prosperity. In order to recover the
trust

lost

becauseoftheaccidentandtosustain

that

trust

future,residents

we
and

will

pay

other

close

attention

stakeholders

to

the

in

the

opinions

of

local

operation

andmanagement of power plants.

inConcrete schedule

Fiscal 2004

Fiscal 2005

Fiscal 2006

（１）

Relocating Nuclear Power Division in Fukui

Relocate on July 25
Prepare for relocation

Reevaluate every corporate system related to the Nuclear Power Division（２）

Enhancing communication

Work with local areas for the improvementof communication activities

Implement periodic communication activities（３）

Symbiosis with the region

Feature About the Mihama Nuclear Power Station Unit 3 Accident

Cooperate for smooth promotion

5 Objectively evaluate and widely disclose our safety initiatives
Along with building implementation systems for recurrence
prevention measures with clear responsibility structures and for

objective

confirmation

and

we

will

Concrete schedule

Fiscal 2004

Fiscal 2005

Fiscal 2006

Build structures to verify and evaluate recurrence prevention measures
Establish
Choose committee members
and establish committee

committee
Hold first
4/26

Nuclear Power Plant Maintenance Reform Verification Committee conducts checks and announces resultsmeeting
6/17

Establish
Choose committee members

committee

Nuclear Power Plant Maintenance Reform Committee determines implementation status of every measure
and announces evaluations of implementation results, reform instructions and results

4 / 11(Meet about once per week as necessary)

Inform local residents

11

evaluation,transparency by making the details of these efforts public.

raisePromotion system for recurrence prevention action plan
■ Steady promotion of recurrence prevention■ Inspection and evaluation of recurrence

measures
In

order

to

prevention measures
promoterecurrence

prevention

measures

In

order

to

conduct

steadily as we have promised to society, on April 11, 2005, we

andevaluations

established

the

are

being

Committee,

comprised

NuclearPower

primarily

Plant

of

Maintenancemembersfrom

Reformoutside

the

The
meets
and

Nuclearabout

adjusts

measures,

Power

once

per

Maintenance

Nuclear

week

or

their

as

Committee

The

and

deliberates

Committee

prevention

members

includingneutrality.

Meeting

Reformnecessary,

plans

for

recurrence

progress

andconducts

otherfollow-

Nuclear

Power

Plant

measures

April

2005,

26,

Maintenance

we

Reform.

Plant

composed
local

experts

about

to

once

ReformVerification

outsidecommittee

assure

every

three

months,measure about implementation, reform and other issues.

andNuclear

implementation

and
they

our reform measures. In addition, they make recommendations
the

the

independence

periodicallytoevaluateofand gives necessary directions to persons responsible for eachreports

andMaintenanceprimarily

up. Furthermore, the president receives reports of the results,

otherinspectoninspections

prevention

*

Power

is

comprehensive

recurrence

implemented,

Verification Committee
Plant

implementation

analyzes

theobjective,

whetherreliably

established

Nuclear Power Division.

on

Power

Plant

statusof

Maintenance

Reform Committee as necessary and make the results of theirdeliberations known publicly on our web site and elsewhere.

*

In

the

MihamaPrevention

Nuclear

Action

Plan,

Power

this

Stationcommittee

Unit

was

3

Accident

referredtoasRecurrencetheNuclearPower Quality Safety Committee (tentative name).

● Nuclear Power Plant Maintenance Reform Verification Committee
external committee members (listed in Japanese order)
Committee Chairperson:
Masasuke Omori (Lawyer)
Committee members:
Isao Kuroda (Director,

Japan Institute of Human Factors)

Yukiko Shinozaki (Director, Urban Life Research Institute)

Keiji Miyazaki (Professor Emeritus, Osaka University)
Tetsuo Miyamura (Professor, Chuo University)
Masao Mukaidono (Professor, Meiji University)

The first meeting of the Nuclear Power Plant Maintenance Reform Verification Committee

The committee also includes 3 corporate members.

Nuclear Power Plant Maintenance
Reform Verification Committee

Including President (Executive Committee) management revue

Conducts

Reporting of deliberation,

Directions for deliberation,

adjustments, results, etc.

adjustments, etc.

Evaluation
andadvising

perspective

Reform Committee

Directions for
audit
directions

implementation,

and

makes

●
●

Announce

resultsofBased on the directions of the President, conduct
deliberationandadjustmentof

implementationplans, analysis of their progress and follow-up●

ofrecommendationsasCommittee composed primarily of outside members,

implementation status●

evaluations

including Committee Chairperson

reform, etc.

and reports

andnecessary

Nuclear Power Plant MaintenanceInternal

inspections

implementation status measures from an objective

Public announcement of plans

Specific implementation

evaluationsofmeasuresFeature About the Mihama Nuclear Power Station Unit 3 Accident

Sumiko Masano (Chairperson, Women's Energy Group in Fukui)plans and reporting on
implementation status

Audit results

Office of
Quality and
SafetyImprovement

Nuclear Power Division

Other related

reportdivisionsInternal
audits

Office of Corporate Planning,

Audit

Office of General

Power plants

Administration, etc.

12Feature

About the Mihama Nuclear Power Station Unit 3 Accident

Steady implementation of action plans(actions already being taken)(as of September 9, 2005)

1 Put safety first■

2 Invest more actively in safety■● In addition to immediately limiting access to plants in● For wall thickness management of main condensate and main

operation after the accident, we have prepared additional
heat resistant suits for use at times of emergency or whenotherwise necessary.
● Make workers thoroughly aware of dangerous locations
according to their plant operation conditions.

water supply circuits, we will attach labels to indicate inspection
status on necessary pipes during regular inspections.
● We will revise secondary pipe management guidelines, andchange “inspect when remaining lifespan is less than 2 years”
to “inspect during every regular inspection when remaining
lifespan is less than 5 years. For older plants, inspect during
every regular inspection when remaining lifespan is less than
10 years.”
Furthermore, we will complete inspections of otheruninspected parts within the next three regular inspections.
● We will implement education systematically, including theimportance of pipe wall thickness management work.

Limited access to plants in operation

Additional heat resistant suits● Plant operation is stopped before preparatory work for

Feature About the Mihama Nuclear Power Station Unit 3 Accident

refueling outages is begun (implemented immediately after
the accident).
● Safety first clearly positioned as the most important issue inthe Fiscal 2005 Management Plan (March 28, 2005).

■ Communication between frontline workplaces andmanagement
Executives beneath the president have gone to nuclear
power plants 26 times to communicate directly withworkers.
Opinions
expressed
duringthesecommunication activities, included, “We don’t haveenough manpower, and We don’t have enough new staff
and might not be able to pass on our skills.”■ August 9th: Vow of Safety Day
In order for every employee to reflect on the Mihama
Nuclear Power Station Unit 3 accident and take its
lessons to heart, we have set August 9 as our Vow of
Safety day. On this day, we rededicate ourselves to theeverlasting pursuit of safety and renew our determination
not to allow such an accident to occur again.

Secondary pipe inspection label

Employee education for pipe wall
thickness maintenance work

■ Dedicating human resources to safety measures● In order to achieve greater corrosion management of

secondary pipes, we will augment and assign more personnel.
• We will increase the number of staff in charge of secondary
pipe maintenance and assign technical advisors andinformation management officers to every power plant.
● In response to the requests of power plants, we will increase
the number of new hires and expand the use of
subcontractors for some kinds of office and other work.
Number of hires in the nuclear power field:
From 18 in fiscal 2003 to 29 in 2004 with further increaseplanned in 2005

■ Investing in safety measures● We will conduct concentrated maintenance inspections ofPresident Shosuke Mori declaring the Vow of Safety before thememorial (August 9)

secondary pipes. In order to raise the reliability of secondary
pipes, we will spend about 20 billion yen in the 5 years
through fiscal 2009. In fiscal 2005, we will spend
approximately 2 billion yen on inspections and 3 billion yen
on replacing pipes.

■ Establishing regular inspection procedures basedon the safety first stance● We will ensure the necessary period for safety based on oursafety first stance. In addition, to realize concrete actionplans, we will establish working groups for regular inspection
procedures and continue our investigations.

13

3 Continuously improve maintenance■management to ensure safety and establish
closer cooperation with manufacturers andcontractors● If cases like the omissions in the inspection list occur, we willbuild a horizontal structure so that other power plants andother electric power companies can share the information.
● We will further two-way information exchange between our
power plants and cooperating companies, and examine theaccumulated information (implemented immediately after theaccident).

4 Strive to restore the trust of local■
communities● Power plant staff and management are actively conducting

communication activities with local stakeholders andlistening to their opinions directly (began in fiscal 2004).
• We will explain our Action Plans to local residents andlisten to their opinions.
• In July 2005, we merged the Nuclear Power Division with
the Wakasa District Office, and moved it from Osaka to
Mihama-cho, Fukui Prefecture, near the power plant. In
addition, we established a Regional Relations Center in the
Division and reformed our organization in Fukui City.

Communication withcooperating companies■ Enhancing secondary pipe corrosion management• In addition to assigning staff members to secondary pipe
maintenance at every power plant, we have improved
computer systems so that, for example, newly added main
inspection parts are indicated in red.

■ Technical agreement with Mitsubishi Heavy Industries• We will cooperate with Mitsubishi Heavy Industries, amanufacturer of nuclear plants, in investigating the issues
faced in making certain that nuclear power plants can be
operated safely over the long-term.

Communication activities in Mihama-cho

5 Objectively evaluate and widely disclose■
our safety initiatives● On April 11, 2005, we established the Nuclear Power Plant

Maintenance Reform Committee to deliberate implementationplans for recurrence prevention measures and to examine otherissues (22 meetings through the end of September).
● Established on April 26, 2005, the Nuclear Power Plant
Maintenance Reform Verification Committee is composed
primarily of outside committee members, including local
experts. This committee objectively and holistically audits andevaluates whether recurrence prevention measures are being
implemented steadily (first meeting held June 17, 2005).
● We will report the status of our recurrence prevention
measure efforts to the Nuclear Power Plant Maintenance
Reform Verification Committee and publicize them on our
web site and elsewhere.
(http://www.kepco.co.jp/notice/mihama/jiko.html)

Feature About the Mihama Nuclear Power Station Unit 3 Accident

Nuclear Power Division14

Kansai Electric Power Group Management Vision
With energy as our core business, we seek to be a “customer satisfaction No. 1
enterprise” in fields related to basic lifestyle needs .
Since our foundation in 1951, the Kansai Electric PowerGroup has been a service business in spirit. We have madecustomer service improvement one of our primarymanagement policies and have worked to gain the confidenceof our customers.
The business environment that surrounds the Group ischanging rapidly these days and the Kansai Electric Power Group
could even be said to be facing a second foundation period.
However, no matter how much the business environmentchanges, our fundamental spirit regarding our customers does
not change. In March 2004, we established the Kansai ElectricPower Group Management Vision to renew this shared spirit
throughout our entire group, to strive toward the realization of
our ideal form in the 21st century, and continue our unceasingquest for self-reform.
The Kansai Electric Power Group will continue to conduct its
business activities with the goal of being a “customer
satisfaction No.1 enterprise.”Kansai Electric Power Group Management Vision
Established March 2004

Corporate goal
“Customer satisfaction No. 1
enterprise” in key lifestylefields with energy as ourcore businessIndividual action
guidelines
I will do my best to makeour customers happy.

Towards achieving our ideal enterprise form
• We will provide the best service to provide customer satisfaction.
• We will fulfill our social responsibility as an enterprise.
• We will connect the strengths of individuals with customer happiness.
• We will ensure expected profits and achieve Group growth.

Kansai Electric Power Group Management Vision■ Overview of Management Vision, CSR Action Charter, and CSR Action Standards

Enterpriselevel

Kansai Electric PowerGroup Management Vision

Kansai Electric PowerGroup CSR Action Charter(Established March 2004)(Established March 2004)

Sets the Kansai Electric PowerGroup Management Philosophy andcorporate goal

Sets the actions that are the pillarsof CSR promotion by the Kansai
Electric Power Group

Corporate goal

CSR Action Principles

Kansai Electric Power GroupCSR Action Standards
Individual
level

15

Individual action guidelines(Established May 2005)

Following our CSR Action Principles,
sets concrete Action Standards at
the individual level

Kansai Electric Power Group CSR Action Charter
The confidence that society has in the Kansai Electric Power Group is the foundation of
our business activities.
Striving to realize the Kansai Electric Power GroupManagement Vision, we established the Kansai Electric PowerGroup CSR Action Charter in March 2004. In order to put CSR
into practice consistently, we vowed, to strengthen ourbusiness activities as a unified Group based on six action
principles.
The business activities of the Kansai Electric Power Groupare supported by our customers, members of regional
communities, stockholders and investors, business partners,
employees and many other people throughout society. The
trust that we receive from all of these people is the very
foundation for conducting our business and achieving
sustainable growth.

In addition to consistently fulfilling our duties as a member ofsociety, including maintaining compliance and transparency,
the Kansai Electric Power Group contributes to thedevelopment of a sustainable society throughout devotion tomeeting stakeholder expectations for our business activities.
We hope these efforts also help build your confidence in us.
Based on this stance, to fulfill its corporate social
responsibility (CSR), the Kansai Electric Power Group pursues
all its business activities in accordance with the following
principles.

○ Providing Safe and Stable Products andServices○ Pioneering Efforts to Protect theEnvironment○ Actively Contributing to Regional Society○ Respect for Human Rights and Creation ofGood Workplace Environments

Kansai Electric Power Group CSR Action Charter

CSR Action Principles○ Transparent, Open Business Activities○ Thorough Compliance16

Kansai Electric Power Group CSR Action Standards
Every manager and every employee will work at the individual level to implement CSR
consistently.
In order to realize the Kansai Electric Power Group CSR

The base of the Kansai Electric Power Group’s ability to

Action Charter and help every manager and employee togrow and develop as a business that serves customers is theimplement CSR consistently at the individual level, we

trust we receive from society. In accordance with this belief, weestablished the Kansai Electric Power Group CSR Action

implement continuous education, training and other efforts toStandards for daily mental approaches and actions in May

promote the CSR mindset among management and2005.

employees and to expand its practice.

Kansai Electric Power Group CSR Action Standards■ Fundamental stanceExecutives and employees will always be aware that they are individual members of the Kansai
Electric Power Group and, while working to guarantee quality, act in accord with the good sense of

Kansai Electric Power Group CSR Action Standards

society. Furthermore, in the execution of work, we will put safety assurance first. Strictly adhering torelated laws and regulations, business ethics and corporate rules, we will be dedicated to our jobs andwill do our best to make our customers happy.

■ Providing Safe and Stable Products and Services○ Aware that assurance of safety is the main prerequisite for all of our business operations, we will
make safety assurance the priority for all of our actions while strictly complying with laws,
regulations and rules related to safety.
○ We will identify factors that lead to accidents, disasters and trouble and work to prevent them. We
will also prepare for prompt relief and recovery if an accident or disaster should occur.
○ To maintain and improve quality during business execution, we will continuously reform businesspractices and rules.
○ We will sincerely respond to customer requests and consultations promptly and appropriately inorder to provide customer satisfaction.

■ Pioneering Efforts to Protect the Environment○ Aware of the importance of environmental protection, we put significant consideration into theenvironmental impacts of our business.
○ We will actively pursue energy conservation, green purchasing, and waste reduction, reuse andrecycling (3R).

■ Actively Contributing to Regional Society○ In cooperation with regional society, we will work to solve local issues.
○ We will take interest in and actively participate in activities that contribute to society.

17

■ Respect for Human Rights and Creation of Good Workplace Environments○ We will respect human rights and work to build workplace environments where everyone can be
comfortable.
○ We will not use race, nationality, religion, gender, social status, family background, job, disabilities orother traits as reasons for discrimination, harassment, slander, pranks, comments or other conductthat will make people feel uncomfortable.
○ We will constantly consider safety and hygiene and work to create workplace environments where
all employees can do their jobs with peace of mind.

■ Transparent, Open Business Activities○ We will actively promote communication with members of society.
○ We will gather opinions, requests and other thoughts about our project activities widely from
customers and regional stakeholders. We will make these known throughout the company and use
them for business reform.
○ We will handle records related to business carefully.
○ If trouble occurs during business operations, we will report it promptly and accurately.

■ Thorough Compliance○ We will consistently abide by relevant laws, regulations and other rules during business execution.
illegal or antisocial actions. In particular, we will observe the following items.
• We will carefully abide by the laws and regulations concerning the key compliance issues of safety
and hygiene assurance, environmental protection and respect for human rights.
• We will strictly abide by the Electricity Enterprises Law and other laws, regulations and rules thatconcern company business.
• We will carefully comply with the Antitrust Law and other laws, regulations and rules related tobusiness fairness, and make fair and free competition a precondition in the execution of ourbusiness.
• We will rigorously adhere to our own company regulations and other corporate rules.
• We will take extreme care in the management of personal data, information about other companies,
Kansai Electric Power enterprise secrets and other information handled by our companies. We will
not let this information leak to a third party or use it inappropriately, including after retirement.
• We will secure and manage company intellectual property reliably and we will not infringe on theintellectual property of others.
• We will always conduct proper accounting.
• We will faithfully abide by contracts, agreements and other promises with customers, business
partners and other parties. We will exercise company rights based on contracts and otheragreements reliably.
• We will keep gifts in moderation and hospitality within reasonable limits. In particular, we will notprovide payments, hospitality, gifts or anything of value to politicians or government officials, since
this would violate laws, regulations and healthy business practices.
• We will not do anything to support the activities of antisocial forces or organizations that threatensocial order or safety.
• We will not use company assets for any purpose other than those recognized by the company.
• In international business activities, we will abide not only by Japanese laws, but also by internationalrules and applicable regional laws and regulations.
• We will not conduct insider trading by using internal information from our companies, business
partners or other parties for the sale or purchase of stock or other assets.
○ We will be brave and seek to correct compliance transgressions committed by others.

Kansai Electric Power Group CSR Action Standards

Even outside of business, as members of society, we will practice good behavior, and never take18

Realizing Our Management
Vision and Putting CSR into
Steady Practice
We are making a variety of efforts to make every Kansai
Electric Power Group executive and employee
understand our management policies and Action
Standards sufficiently and execute their daily businesswith the goal of realizing them.
Distribution of conduct cards
We made conduct cards with theKansaiElectric

Power

Realizing Our Management Vision and Putting CSR into Steady Practice

Group

To

work

towardtheimplementation of CSR as the Kansai

Electric Power Group CSR Action

Electric Power Group, first, every

Standards and distributed them to

employee must understand the details of

every executive and employee in July

Kansai Electric Power management

2005.

policies and CSR efforts. For this reason,

These cards include a place forwe have posted explanations of thesewriting individual action declarations, soon the internal corporate portal site thateach executive and employee can set

every employee can read. Throughpersonal business execution goals. Ingroup training, e-learning and a variety

addition to encouraging the steadyofimplementation of these objectives, theemployees can study our management

portable card will raise awareness ofvision and other Kansai Electric Power

management vision and CSR, further

management policies and CSR efforts.

othereducational

opportunities,

In the future, we will evaluate training
contents in response to changes in the■ Conduct card

KansaiElectric

Power

Group

management environment and CSR
trends. We will also create training plans
suitedtoemployeeroles,

while

simultaneously developing training forGroup companies to promote Groupwide understanding and awareness.

■ Corporate portal site screen(Front cover)(Back cover)(Inside)Fiscal 2005 CSR
Promotion Efforts

steadyManagement Vision and the Kansai

contributing to their realization.

19

Promoting understanding
through diverse opportunities

Policy for
Fiscal 2005 Efforts

To fulfill our social
responsibilityasanenterprise proactively, we
will put CSR into practice atthe business execution levelbased on the Kansai ElectricPower Group CSR Action
Charter and build systems toestablish CSR solidly.
Specifically,
wewillestablish CSR promotion
systems for branch offices,
frontline workplaces andrelated companies. Based on
the Group-wide CSR Action
Plan, we will consistently
implement the Plan-DoCheck-Act (PDCA) process
and take other actions tocreate an environment where
CSR is realized reliably inbusiness execution.
Furthermore, to makeevery
executive
andemployee implement CSR
dependably, we will promoteactions that carefully follow
the Kansai Electric PowerGroup CSR Action Standards.

Safe and Stable Products
I Providing
and Services

II Pioneering Efforts to Protect the Environment

III Actively Contributing to Regional Society

IV

Respect for Human Rights andCreation of Good Workplace Environments

V Transparent, Open Business Activities

VI Thorough ComplianceSafe andI Providing
Stable Products and Services

Our Mission and Duty to Provide Stable Power Supply
In order to provide our customers with a stable electric power supply, we take responsibility for the entire
supply process from power generation to sales. Starting with optimization of the composition of ourpower sources, we are working to create a high quality, efficient distribution system.
Optimization of power sourcecomposition

Providing Safe and Stable Products and Services

Ⅰ

Since Japan is poor in natural
resources and has a fragile energy
structure that is dependent on energy
imported from abroad and specificsources, Kansai Electric Power has
already made numerous efforts tocreate a suitable combination ofmultiple energy sources that is not too
dependent on any specific one,
including moving from oil to nuclear
power and natural gas.
Kansai Electric Power seeks an
optimal combination of power sourcesthat puts safety assurance first andtakes comprehensive consideration of
economic, energy security andenvironmental impact characteristics.
The combination that we are working tocreate is based on nuclear power
generation, including the atomic fuelcycle, and has a good balance ofthermal power, hydropower, pumped
storage power and other power
generation sources.

Realization of a high quality electric
power distribution system

Power source makeup proportion■ Composition ratio at the end of
the fiscal year
Unit: %
100
9

9

12

12

Ordinaryhydropower
Pumpedstorage23

22

Oil and other

20

19

LNG

10

11

Coal

25

28

Nuclear
power

2004

2014

(Fiscal year)

80

60

40

20

0

■ Power source composition ratio
Unit: %
100

1

1
11

2
6
80

1

9
6
16

18
60

17

New energy
etc.
Ordinaryhydropower
Pumpedstorage
Oil and other
LNG
Coal

19

While
improving
ourdeliveryequipment, Kansai Electric Power has
always sought to improve the economic
performance of our efficient, stableelectricity delivery system, which includes
power transmission, transformation anddistribution. Simultaneously, we have
implemented
thoroughaccident
prevention
policies
basedonfundamental rules and the examples ofpast accidents. As a result, Kansai
Electric Power has achieved the highest
level of electricity quality in the world.
In order to continue providing highquality electricity in the future while putting
assurance of safety first, we will establish
systems and structures to achieve
excellent business administration. In
addition, we will carefully abide by all rules
and seek stable electric power supply andaccident and disaster prevention to avoid
causing problems for our customers andthe people of the region.

■ Annual power outages per householdin various countries

40

80
20

43

50

Nuclear
power

73

70

69

60
50

0

2004

2014

(Fiscal year)

Note 1: Ratios include power received from other companies.
Note 2: Due to rounding, not all totals add up to 100%.

45

40
30
20
10

6

9

0
KEPCO

Japan

(FY2003) (FY2003)

TOPICS

UK

USA

France(2001)(2005)(2001)

10 years after the Great Hanshin-Awaji Earthquake Disaster:
creating a disaster-resistant electricity supply
In accordance with the Disaster Measures Basic Law, as a designatedpublic agency Kansai Electric Power has created a Disaster Prevention
Work Plan in preparation for disasters caused by typhoons, earthquakes
and other phenomena. In addition to enhancing company rules andtraining, we are also working to create disaster-resistant equipment.
The earthquake that occurred on January 17, 1995 in the southernpart of Hyogo Prefecture had a heavy impact on electric power
equipment, causing power outages at 2.6 million customer locations, but
6 days after the earthquake arrangement of emergency powertransmission was complete. Learning many lessons from this earthquake
disaster, we have revised our first response and information
communication systems in order to create a rapid recovery system, andenhance our ability to respond quickly and precisely.
10 years have passed since the earthquake and Kansai ElectricPower will review the efforts that we have made so far. We believe that
we must continue efforts to convey the lessons learned from thisexperience to future generations so that January 17 is never forgotten
and our guard is never let down.

21

The possibility of earthquakes
occurring in the Tokai, Tonankai
and Nankai regions causes
great concern. In keeping with
the Large-Scale Earthquake
Countermeasures Special Act,
we are promoting the ability torespond to an earthquake in
the Tokai region and making
preparations for tsunami andother secondary disasters in
keeping with the Special
Measures Law Concerning
Promotion of Earthquake
Disaster Prevention Measures
for Tonankai and Nankai
Earthquakes.
Recovery Efforts after
the Great Hanshin-Awaji Earthquake DisasterSafe and Stable Nuclear Power Generation
With a quality guarantee system that makes safety the top priority, we are promoting safe and stable
continuous nuclear power generation. We seek to conduct nuclear power business that creates confidence
and peace of mind throughout society, beginning with the local communities where we are located.
Nuclear power safety assurance*National and local governments, plant operators and related

agencies cooperate in the creation of frameworks for
implementing measures to respond to the occurrence of
hypothetical nuclear power disasters that could affectsurrounding areas.

■ Nuclear power disaster prevention
training■ Accident response system
Offsite Center
National Nuclear
Accident HQ

National Field HQAdviceParticipation
Nuclear Safety
Commission

Nuclear accident
expertNuclear Accident
Joint Response Council

Nuclear power
station operator

Site ofaccident

Prefectural Disaster
Prevention HQ

Prefectural Field HQ

Municipal Disaster
Prevention HQ

Municipal Field HQ

Evacuation, “stay indoors” or other instructions
Instruction and supervision

Prevention of damage occurrence and spread

Nuclear PowerBusiness Disaster
Prevention
Organization

Monitoring teams……Emergency environmental monitoring etc.

PoliceResident evacuation assistance and rescue,…… traffic control, etc.

Fire departments……Resident evacuation assistance, rescue, etc.

Residents

Coast Guard Offices……Ocean traffic control, security measures, etc.

Announcement of radiation levels,
disposal of radioactive materials

Self Defense Forces……Relief, monitoring support, etc.

Emergency medical teams……Medical activities etc.

Ⅰ
Nuclear power quality assurance
activities
In October 2003, Kansai ElectricPower established Quality Regulations
for the Assurance of Nuclear Power
Generation Safety based on therequirements of laws and regulations
and the civil Quality Assurance
Regulations Concerning Safety at
Nuclear Power Staions standards. We
had established a quality management
system for our nuclear power division,

but in August 2004, a secondary pipe
rupture accident occurred at Mihama
Unit 3.
This accident weighs heavily on
Kansai Electric Power. We are putting
all our strength into measures toprevent recurrence of such an accident
and are seeking to realize nuclear
power project operation that puts safety
first.

Providing Safe and Stable Products and Services

In order to prevent the occurrence ofdisasters from radiation at nuclear
power plants, we undertake multilayeredsafetyassurancemeasuresin
preparation for any contingency. In
addition, to guard against even theslightest risks, in accordance with theSpecial Measures of Nuclear Disaster
Act*, Kansai Electric Power has createda Disaster-Prevention Activities Plan for
Nuclear Operators with emergency
measures and other necessary activities
to avoid disasters. We examine andrevise the contents of this plan every
year as one aspect of our work tosecure thorough nuclear power disasterprevention measures.
Furthermore, based on our DisasterPrevention Activities Plan for Nuclear
Operators, we conduct nuclear power
disaster prevention training at eachpower plant once every year to assurethat nuclear power disaster prevention
measures are carried out appropriately.
We also participate actively in national
and local government nuclear power
disaster prevention training and work tostrengthen our cooperation with them.

■ Quality management system
Sustained improvement of quality management system

Management
responsibilities

Citizens

Resource
management

Laws/
regulations/requests

Input

Citizens

Assessment andimprovement

Work planning andimplementation

Nuclear power
safetySatisfaction

OutputPlanning and reform
Activities for adding value
Information flow

Adapted from “Quality Assurance Regulations Concerning Safety at Nuclear Power Stations”
published by The Japan Electric Association (JEAC4111-2003)

22

Safe andI Providing
Stable Products and Services

Working to Provide the Best Service
While working to achieve even greater customer confidence, the Kansai Electric Power Group provides
solutions and services that fit customer circumstances in order to deliver satisfying, superior service.

Customer service improvement

Customer satisfaction surveys

Electricity rate reduction

In order to execute our fundamental

Since 1993, Kansai Electric PowerOn April 1, 2005, we lowered electricity

business consistently and constantly

has continuously employed survey

maintain the best customer satisfaction,

specialist

companies

to

we seek to provide products andcustomersatisfaction

surveysservices

customer

telephoning customers who have madeexpectations and be a “customer

various requests to the company. In

satisfaction No.1 enterprise.” We dothese surveys, customers are asked tothis using means to reflect customer

evaluate their impressions of theopinions in service reform, including

handling of their cases and the Kansai

web site and call center inquiries, andElectric

surveys and other mechanisms tointeracted with them. By doing this,quantitatively

business places can be made aware

that

exceedevaluatecustomerPower

rates an average of 4.53%.

conduct

employeesbywho■ Household customer pricereductions(Yen/month)

7500

6,620

6500

5500

objectively of their own service levels,

satisfaction.

the effectiveness of business reform■ Customer service improvement
philosophy

Providing Safe and Stable Products and Services

Ⅰefforts

and

areas

that

improvement. We are also working toCollection of opinions/comments

raise service levels by setting future

Value-added services

following terms.

objectives and specific main efforts for

Feb
1998

Oct
2000

Oct
2002

Apr
2005
New rate(Meter-rate electric lighting A 310 kWh model,
including consumption tax and bank transfer discount)

Furthermore,besideslowering

electricity rates, we have prepared aService
improvement

new Low Voltage Total Use Contract,
KansaiElectricPower

Customer

Apr
1989

need

■ Customer satisfaction changes
Unit: %

Satisfaction survey

89.6

Satisfaction rate

87.8

88.4

Dissatisfaction rate

88.2

88.0

Base operation

which combines electric lighting andpower, that regulated sector customers
can choose according to their use
conditions.
We have also revised our standard

Improvement ofbase operation technologies

options that comprise the base of ourbusiness
0

2.0

2.8

3.0

2.7

2.8

00

01

02

03

04 (Fiscal year)

withunregulated

sectorcustomers and made other adjustments.
Kansai Electric Power will investigate
the creation of more appealing service■ Effective use of customer opinions
Collection & accumulation

options so that we will always be a
Analysis & examination

Sharing & utilization

Call center
Dambo no koe
Business siteetc.
Web site

Customer

helpful partner for our customers andcontinue to meet their needs in the

Telephone

e-Patio

Customer
opinions

Study ofcustomer
proposedmeasures andstrategies
Analysis ofcustomer
opinions

Product andservice development

Information and
PR enhancement

Service improvement
E-mailAll-electric life

23

7,519

Since 1989:
Monthly charges have dropped about 900 yen
Annual charges have dropped about 10,000 yen

future.

Working to allow customers to use electricity with peace of mind
In order to deliver high-quality
electricity stably to our customers, notonly are we working to expand andmaintain our electric power equipment■ Annual power interruption time
per household
Unit: Min/household200
Due to the Great
Hanshin-Awaji
Earthquake

on a daily basis, we are also regularly
conducting training and instruction of
emergency-ready maintenance staff toprovide rapid recovery in the unlikely

100

occurrence of a power outage.

Due toTyphoonFurthermore, we handle a variety of

Due toTyphoon50.0 min.

customer inquiries by sending Kansai
Electric Power staff directly to them toprovide rapid, appropriate solutions.

0

Maintenance personnel training and instruction
81 83 85 87 89 91 93 95 97 99 01 03 04(Fiscal year)

TOPICS
Working to improve call center customer satisfaction with the slogan,“Your Side Service”
Kansai Electric Power seeks to improve customer
satisfaction through the provision of uniform, high quality
operation and customer opinion collection and analysis. In
June 2003, we established a call center in the northern partof Osaka to contribute to this. Since the foundation of thiscenter, we have promoted various efforts to improve quality
and create mechanisms to make use of customer opinions.
In the future, we plan to establish new call centers insouthern Osaka, Kyoto and Kobe.
With the slogan, “Your Side Service,” our call center staff

Employee perspective

endeavor every day to handle inquiries kindly and politely.
In addition, every month, through telephone handlinginspections, we regularly check customer service quality
and work to make immediate reforms to weak points.
Furthermore, we record customer demands andcomplaints in our database, and the call center staff
discuss suitable measures. Monthly reports provide
feedback to the company and management, contributing to
the regular consideration of reform and helping us promote
service modification and improvement.

Providing Safe and Stable Products and Services

Ⅰ

I want to reach the customer at the other end of the telephone line!

Osaka-Kita Branch Customer Office, Osaka North Call Center

I am always trying to treat customers in a way that will
make them happy and think, “This is pleasant service,” and“I’m glad that you are the one who is responding to my call.”Furthermore, when I make a call to another company as acustomer, I try to study how their reception staff speaks
and expresses their gratitude to customers in order toimprove my own call handling abilities.
I am still far from perfect, but as one “face” for Kansai
Electric Power, everyday I try to respond to each call with
care.

Mayumi Hashitani

24

Safe andI Providing
Stable Products and Services

Creating Customer Value as a Unified GroupAs a solution and service business, the Kansai Electric Power Group provides not only electricity, but also
a variety of products and services that match our customer’s lifestyles and businesses. We areendeavoring to build customer trust by providing these products and services safely and reliably.

Efforts in the information
technology field

Efforts in the energy-related
field

K-Opticom Corporation, which bears

In order to provide customers withIn order to deepen our relationships

the core responsibility for the Kansai

optimal energy solutions, the Kansai

with our customers, the Kansai ElectricElectric

information

Electric Power Group supplies gas andPower Group provides a variety ofcommunication project, makes use offuel for cogeneration (oil) in addition tolifestyle related services, including realtechnologies developed for electric

electricity.

estate

Power

Group

Providing Safe and Stable Products and Services

development

focusedWe make various efforts to allow our

optical fiber, we provide communication

customers to use these types of energy

Kanden Fudosan Co., Ltd., which isservices that are indispensable forwith peace of mind. With gas, forin real estate development, provides

individuals and businesses, including

example, in addition to creation of a“secure, convenient and comfortable”

Internet connections, IP telephones andsafety management system based on

lifestyle spaces to our customers withdigital broadcasting.

our Safety Regulations (Gas Products),

an emphasis on all-electric buildings. In

wehomebuilding,also

conduct

periodicsafetyhousing.

ourspecialist

staff

become increasingly important as a

education and training. Furthermore,

conduct quality management, andlifeline, so we are making a variety ofwhen gas leaks and other emergencies

acquireefforts to provide them to our customers

occur, Kansai Electric Power sends

Evaluation Reports based on thestably.

Housing

Performancesafety personnel from electric power

Housing

Our communication equipment has asystem centers and power plants

System to verify housing quality and

Performance

Indication

dual structure, so if trouble occurs indirectly to customers to provide promptfunctionality.

the primary equipment, it automatically

responses.

Furthermore, we seek to provide

switches to the backup system, making

Kanden Gas and Cogeneration Co.,it possible to respond in times ofInc. also conducts regular inspections ofconfidence in all our lifestyle related

emergency.

customer

service companies.

Furthermore,

weinspect

equipment

accordingtoservicethatinspirescustomertheoperating conditions to provide them withFor example, our home security

equipment regularly and take otheroptimal energy solutions. We also use

business, KANDEN Security of Society

maintenance measures in order toremote inspection systems to conduct(Kanden SOS), utilizes the newest

guard against equipment failures.

operation inspections on a 24-hour basis,

communication technology over opticaland have systems to provide prompt

fiber networks to realize a new highly

responses to any problems.

reliable security service in cooperation

At the Service Operation Center, we
conduct continuous inspections of thecommunication network 24-hours perwith security companies with manyday.

years of experience.

In

maintenanceaddition,emergency

staff

ready

are

for

dispatch to every part of our service
area in times of emergency.

Round-the-clock inspections at the Service Operation
Center25

onpower security communications. Using

In the future, these services will

Ⅰ

Efforts in lifestyle fields

Customer gas equipment safety inspection

Security staff on the way to a customer

Kansai Electric Power Group■ Company details (Consolidated subsidiaries and companies to which the equity method is applied)
As of September 20, 2005

Information technology
businesses

Electric power business

THE KANSAI ELECTRIC
POWER CO., INC.

K-Opticom Corp.
K-CAT, Inc.
Kansai Multimedia Service Co.
Kansai.com, Inc.
Kanden System Solutions Co., Inc.
and 5 more 10 companies total

Other businesses
Group support

Sakai LNG Co., Inc.
Kanden Gas and Cogeneration Co., Inc.
Kanden Energy Development Co., Inc.

Kanden Engineering Corp.
Kinden Corp.
KINKI CONCRETE INDUSTRIES CO., LTD.
THE GENERAL ENVIRONMENTAL TECHNOS CO., LTD.
The Kanden L & A Co., Ltd.
DAITO Co., Ltd.
Akinai Biz Square Corp.
NEWJEC INC.
The Kanden Services Co., Inc.
Kansai Power Business Support Corp.

and 2 more 5 companies total

Lifestyle-related
KANDEN FUDOSAN Co., Ltd.
Clearpass Co., Ltd.
KANDEN Security of Society, Inc.
KANDEN E HOUSE CORP.
KANSAI Medical Net Co., Inc.
Kansai Jyutaku Hinshitsu Hosho Co., Inc.
Kanden Joy Life Co., Ltd.
Kanden Facility Management Corp.
Kanden CS Forum, Inc.
Urban Service Co., Ltd.
KANDEN AMENIX CORP.

Enegate Co., Ltd.
Kanden Plant Corp.
Institute of Nuclear Safety System, Inc.
Kanden Office Work Corp.
Nihon Arm Co., Ltd.
The Kurobe Gorge Railway Co., Ltd.

Ⅰ
Providing Safe and Stable Products and Services

Energy-related

Nuclear Engineering, Ltd.
KANDEN POWER-TECH CORP.
and 7 more 25 companies total

and 3 more 14 companies total

OthersKANDEN GEO-RE Co., Ltd.

Kansai Power International Corp.

Kanden L-Heart Co., Inc.

Kanden-Ecomelts Co., Ltd.

Kansai Power Venture Management Corp.

Linecom Co., Inc.

and 8 more 14 companies total

26

Communication & Solutions- Safety and quality management in corporate policies-

With “safety” as a shared theme, we seek to create unity of intention
throughout the Group and create a culture of safety in the corporate
environment.
Employees with a unified focus
on safety build a culture ofsafety over time.

Providing Safe and Stable Products and Services

Ⅰ

Hiroe: At Kansai Electric Power, we
think of safety as a prerequisite, indeed,a requirement for stably supplying
inexpensive high-quality electricity.
However, last year, an accident
occurred at the Mihama Nuclear Power
Station Unit 3, revealing that necessary
safety precautions had not been taken. I
believe that one of the causes was thatmanagement had not made enougheffort to convey the utmost importanceof assuring safety to frontline workplace
employees. In response to this accident,
we have made “making safetyassurance our top priority” the primaryissue in this fiscal year’s management
plan and are pursuing numerous efforts
related to safety.
Watari: What is necessary for safety isthat every employee have the safety
first mindset and that they put theirhearts together to move in the same
direction with a sense of unity. With
accidents at large corporations, there istendency for people in other parts of thecompany to think that it is not theirissue, that it has nothing to do withthem. Developing a sense of unity takes
time, but this is how the culture of safety
takes root in a business.
Hiroe : In theelectricity business,
power generation,
logistics and sales
are separated, but I
believe that theMihamaNuclearPower Station Unit 3
accident is not
something that only
concerns employees
involved in nuclear
power generation, it
is an issue that all
employees
mustface. However, I
worry that the
Yuzuru Hiroe
sense of unity will
Executive Officer
Office of Corporate Planningweaken with the
The Kansai Electric Power Co., Inc.

27

passing of time. What ways are there tobuild this sense of unity and then sustainit?
Watari: Since people make mistakes,
machines break, and accidents result
from this combination, there is no suchthing as “absolute safety.” To prevent
large accidents, it is important to catchsmall mistakes quickly. To do this, youhave to bring up specific past examplesof failures and through Group-wide
discussion of why people makemistakes and other efforts, you need toteach this theoretically. Don’t just takefailures negatively. I think you can gain
something positive by making theirlessons live in future projects.
Furthermore, as periods without
accidents grow longer, people tend to let
their awareness fade. This period is themost important. Always staying awarethat safety assurance is your top priority,
you must constantly identify new issues
to maintain employee consciousness
about safety assurance.
Hiroe: In the past, the management
have visited frontline workplaces andmade other efforts to achieve thoroughcommunication, but regrettably, some ofthis seems to have become merely

superficial. Since the Mihama Nuclear
Power Station Unit 3 accident,
management has been holding direct
dialogues with frontline workplaces tocreate comprehensive awareness of theprioritization of safety assurance.
Furthermore, through these discussion
activities, I think we are graduallyachieving an atmosphere in which
frontline workplace employees can also
directly convey their own thoughts tomanagement.
Watari: By repeating these kinds ofconversations between management
and employees, I believe that both will
come to understand the feelings of theircounterparts, and a culture of safety will
be cultivated through further interaction.
Furthermore, for a large business suchas Kansai Electric Power, a unified
mindset that makes safety the top
priority should be shared by Group
companies,
othercooperatingcompanies and other business partners.
The best way to achieve this is throughpersonal interaction between thebusinesses. One method, for example,
is that Kansai Electric Power could send
personnel to Group companies andother cooperating companies to build

communication, while also receiving
personnel from those businesses anddoing work together with them.

Policy for
Fiscal 2005 Efforts

Building a record of safety
as a business with close
community ties.

Providing Products
and Services Safely
and Stably

Hiroe :

To grasp new issues,
management and the entire company
needs to quickly take ownership offrontline workplace problems. Kansai
Electric Power is currently emphasizing
dialogue and working to rebuild aculture of safety. I want this to continue
in the future, too. Furthermore, I think
that, as you said, a unified awareness
among
Group
companies
andcooperating companies is important, so
we are promoting personnel visits,exchanges
and
other
human
interactions.
Watari :Considering
mutualunderstanding through communication,in addition to such efforts, getting
opinions from outside is also necessary.
Having your various efforts checkedfrom third party points of view is also
indispensable in gaining the confidenceof society.
Hiroe: Regarding that point, we haveasked experts from outside thecompany to be 7 of the 10 members of
our Nuclear Power Protection Reform
Inspection Committee that inspects
measures to prevent the recurrence ofan accident like the one at Mihama
Nuclear Power Station Unit 3. They arechecking our action plans objectively
and comprehensively. We are also
revising rules and manuals and taking
other efforts to restore confidence
based on frontline workplace reality.
However, I believe that we still have a
lot of shortcomings, so I would
appreciate your opinions about further
points for reform, issues where weought to make more effort, and so on.
Watari: I think that you are making avariety of efforts now, but you must
follow up appropriately with inspections.
If you make a lot of rules, with thepassing of time, you will lose your focus

Kunihiro Watari
Quality Guarantee Laboratory Director
Japan Institute of Human Factors

and eventually you will have a mixtureof some things that are effective andothers that are not.
For those that are not effective, you
should stop them, find another way ortake other action. Constantly taking
new measures with the latest standards
is important.
Hiroe: I hear what you are saying. I feeleven more strongly that Kansai ElectricPower employees must be unified, ofcourse, along with Group companies
and cooperating companies to build
safety together.
Watari: That’s right. Standing before theword “safety,” management, employees,
Groupcompanies,
cooperatingcompanies, everyone is the same. For
this reason you have to be unified andwork in a single direction.
Hiroe: Kansai Electric Power has
equipment placed everywhere, near
everyone. Our connection with society isextremely deep and our business is
close to communities. All the morebecause of this, the trust that we are
given by society can be said to be thefoundation of Kansai Electric Power’s
business activities. I hope that in the
future, by approaching safety even moreearnestly and steadily building ourrecord, we can earn everyone’s
confidence.

In addition to more thoroughmeasures to prevent therecurrence of accidents andcalamities, we will put toppriority on safety assurance by
striving to perfect the forms,
maintenance and operation of
our equipment. We will also
realize a stable supply ofelectric power while preventing
accidents
anddisasters,
providing consistent service
thatcreatescustomersatisfaction.
Specifically,
through
implementationofquality
management systems and othermeasures, we will further
enhancestructuresforequipment safety. In addition to
making every preparation toprovide a stable supply ofelectricity, we will guarantee thesafetyofthepublic.
Furthermore,throughmechanisms to reflect customer
opinions, we will reform andimprove products and services
to provide even more attractive
choices to our clients.

28

Efforts to
II Pioneering
Protect the Environment

Efforts to Prevent Global Warming — 2004 Highlights—
Micro-hydro power generation CDM project in Bhutan■ Project Details
Construction of a 70 kW micro-hydro power plant in avillage in Bhutan that lacks electricity to provide power
to the region. As the project leader, Kansai ElectricPower is cooperating with 3 other e7 member
companies.

■ Participating companies
Kansai Electric Power (project leader), American ElectricPower (USA), Électricité de France (France), Hydro
Québec(Canada)■ Expected emissions reduction (annual)
About 500 tons of CO2■ Commencement of power generation facility
operation

Chendebji, the village where the project is sited

August 2005

■ Clean Development Mechanisms (CDM)

As one e7* participant company, Kansai Electric Power

Cooperative projects between developed and developing
countries to reduce greenhouse gas emissions withmaking it possible for the developed countries to use
those reductions to achieve their emissions reduction
targets.

is working on a Clean Development Mechanisms (CDM)
project in Bhutan that contributes to global warming
prevention, sustainable energy development in the hostnation and the creation of Kyoto Protocol CDM rules. In

Pioneering Efforts to Protect the EnvironmentII

May 2005, this project was registered as a CDM project
Funding &technology

by the UN, marking the first instance of a Japanese power
Country A

company participating in such a project, the third for(developed)

Japan, and only the sixth worldwide.

Reduction

Country B(developing)

Greenhouse gas
emissions
reduction project* The e7 international electric power voluntary organization, comprised of electric power companies from the G7 countries, was established as an NPO in 1992. The members

seek to work cooperatively in order to contribute to sustainable energy development and other means of solving global problems. Since its establishment, the e7 has been
actively pursuing goals that include implementing projects in numerous developing countries and expressing positions at the UN and other international conferences.

Funding for the Greenhouse Gas Reduction Fund
Kansai Electric Power is a participant in the Japan
Greenhouse Gas Reduction Fund (JGRF) that was

effectiveness from overseas greenhouse gas reduction
projects that are efficient in preventing global warming.

established in December 2004 by the Japan Bank for

By contributing 3 million dollars to the JGRF, KansaiInternational Cooperation, the Development Bank of Japan

Electric Power not only gains CO2 credits, but also

and 31 Japanese private enterprises and organizations.

contributes

As the first greenhouse gas reduction fund in Asia, the
JGRF mission is to acquire CO2 credits with high cost-toglobalwarmingpreventionongas reduction projects.

■ Japan Greenhouse Gas Reduction Fund
• 31 private enterprises
including Kansai ElectricPower• Development Bank of Japan• Japan Bank for International
Cooperation

29

Greenhouse gas
reduction project(CDM/JI)

Purchasing
company

JGRF
CO2
credit distribution

Purchase
payment

Resalepayment

Fundinganinternational level as an active participant in greenhouse

CO2
credit resale

CO2credit purchaseWe will continue actively promoting
measures to keep CO2 emissions
per unit of production low

Establishment of a general
consulting system for acquiring
CDM credits

In fiscal 2004, our CO2 emissions amount per unit of

In February 2005, General Environmental Technos, one of our

production was 0.356 kg-CO2/kWh, an increase from thegroup companies, concluded an agreement with the Asia Carbon

fiscal 2003 level. This is the result of the accident at theGroup, a Singaporean venture business, for CDM related

Mihama Nuclear Power Station Unit 3, which led to greaterbusiness in the Asian region. By creating this cooperative

operation of thermal power plants to compensate for the

relationship with ACG, we have

reduced amount of nuclear power generation. To continue

established an organic network

reducing CO2 emissions, Kansai Electric Power will actively

with specialized agencies forpursue the New Era Strategy of comprehensive greenhouseevery step related to CDM.

gas reduction measures that includes promotion of nuclear

Thus, we have created a total

power generation on the premise of guaranteeing safety andconsulting system that will help

reestablishing public confidence.

us acquire CDM credits early■ CO2 emissions total and per unit of productionand efficiently.

(kg-CO2/kWh)Agreement signing ceremony(Unit: 10,000 tons of CO2)

90

00

3,656

01

02

03

5,159

0.261

5,000

0

04 (Fiscal year)

Participation in the Team Minus 6%
national campaign to stop global warming
In June 2005, Kansai Electric Power participated in Team Minus
6%, the national global warming countermeasures campaign.
Before this, we had promoted practices such as wearing
lightweight clothing for office work in the summer and maintaining
appropriate air-conditioning settings
as part of our efforts to confront theInvestigating the effectiveness ofmangroves in reducing tsunami
damageThe disastrous tsunami generated by an earthquake off thecoast of the Indonesian island of Sumatra in December 2004
caused vast suffering and damage.
Kansai Electric Power, which has mangrove plantation
technologies, is cooperating with the Government of Thailand toinvestigate how effective mangrove forests were at suppressing
tsunami damage along 150 km of the coastal area north from.
Phuket island (June 2005 — March 2006)
Combining satellite image analysis with site inspections, we
conducted the first ever quantitative comparison of the differencesin the abilities of mangroves and other trees to suppress tsunami
damage.
The capability of mangrove forests to form natural wave barriers thatweaken the power of tsunamis■ Thailand mangrove forest
is being reconsidered. If ourresearch can confirm thatmangrove forests have theability to reduce tsunami
damage, we can show thatthey contribute to bothprotecting the environment
and preventing disaster.

problem of global warming. With thiscampaign, we will further strive to
reduce CO2 emissions.
Employees in cool clothes

Selected as one of 60 top companies
for the Climate Leadership Index

II
Pioneering Efforts to Protect the Environment

0

0.260

3,684

0.1

0.264

3,688

0.277

3,954

0.2

0.356

Total CO2 emissions (line graph)

0.353
0.3

4,261

CO2 emissions per unit of production(bar graph)

0.4

In September 2005, for the second year running, theCarbon Disclosure Project *, which is comprised of agroup of major global institutional investors, listed Kansai
Electric Power as one of the best 60 companies that are
working to fight global warming and practicing information
disclosure. We were the only company selected from theJapanese energy industry.
* This group of 155 global institutional investors requests information disclosure
from the 500 companies with the highest market capitalization regarding
awareness of global warming and measures to deal with it. The total operating
assets of these companies reaches 21 trillion dollars, twice the GDP of the USA.

■ Electric power companies selected (10)•American Electiric Power (US) •Duke Energy (US)• Entergy (US) • eXcelon (US) • Florida Power and Light (US)•Endesa (Spain) • ENEL (Italy) • Iberdrola (Spain)•Kansai Electric Power (Japan) • Scottish Power (UK)

■ Other Japanese companies selected (3)• Honda • Toyota • Mitsui & Co., Ltd.

30

Efforts to
II Pioneering
Protect the Environment

Communication about the Environment
We look to all the various stakeholders that have relationships with our business and listen to their opinions andconcerns. By valuing this face-to-face communication, which builds mutual understanding, Kansai ElectricPower is able to implement even more thorough environmental protection efforts.
In May 2005, we held stakeholder meetings with working people, homemakers and students with the cooperationof E-Being, an NPO that coordinates cooperative relationships between industry, academia and government.
In this report, we will introduce some of the ideas that participants have presented to us.

Communication with students
We began working with students living in the Kansai area in fiscal
2002 to create reports about our environmental efforts jointly.
Through visits to thermal power plants and other Kansai ElectricPower facilities, we have been able to conduct sustained
communication with students, including listening to their opinions
about our environmental efforts.
This fiscal year, we wanted the students to gain an even greater
understanding of our electricity production processes andenvironmental efforts. To accomplish this, we brought them on toursof hydroelectric power generation facilities, including the Kurobe
Dam, Kurobegawa No. 4 Hydro Power Plant and Kanden-el-farm(see page 53), our group business that recycles dam driftwood, anddiscussed ideas with them about our environmental protection
efforts.

Pioneering Efforts to Protect the Environment

II

In the future, we will continue to improve the contents of ourcommunication activities so that they become even moremeaningful for both students and our company. We intend to makeuse of the ideas and opinions that they shared with us in these
activities in future environmental protection efforts.
Participating students (titles omitted)
Takahiro Asahi (Graduate School of Engineering Osaka University)
Koichiro Ogata (Doshisha University Faculty of Economics)
Nanako Tenjin (Doshisha University Faculty of Economics)
Fumiko Matsumoto (Kyoto University Graduate School of Global Studies)■ E-Being NPO CommentaryThis is the third year that the company has had activities to communicate about theenvironment with students. “What is Kansai Electric Power’s real motive behind these
activities?” “With far less information and knowledge than Kansai Electric Power, whatkinds of proposals could we students possibly make?” Questions and concerns like thisabout the true nature of these activities show the growing depth of commitment and theseriousness of the student participants. I hope that the people of Kansai Electric Powerwill reexamine their environmental efforts and continue to build social trust throughcommunication about the environment.

E-Being NPO Momoko Sugahara■ Student ideas and our responses(Idea)
I think increasing the environmental focus of tours of
power plants and other facilities would have an
educational effect for both company staff and outsiders.
(Response)
We have been conducting facility tours, mainly of power
plants, but we would like to put greater focus on theenvironment and include them as a part of ourcommunication about environmental activities in the
future.

31(Idea)
By repeating discussions many times throughout visits, I thinkparticipants could gain a greater understanding of the issues
and develop greater understanding of Kansai Electric Power.
(Response)
We believe that the more we increase opportunities tocommunicate about the environment, the more we will
gain valuable ideas. In the future, in addition to actively
increasing communication opportunities, we also want toconsider ways to make it possible for participants to
prepare thoroughly beforehand.

Communication with working citizens
We held an idea exchange meeting about our environmental
protection efforts with working citizens who live in the Kansai area.
People from several generations, ranging from their 20s to 40s,
joined this meeting and shared their unreserved opinions as citizens.
Among the participants were people who are responsible forenvironmental issues in their own jobs, so we were able to shareconcerns such as how to convey the extent of our environmental
efforts to other citizens and discuss various business duty
experiences, resulting in a very lively discussion.

Working citizen participants (titles omitted)
Hitomi Katayama, Daisaku Kitamura, Kazuyoshi Koba, Megumi Hamamoto,
Rie Matsui, Takuya Matsumoto, Takeshi Miyaji■ Working citizen ideas and our responses(Idea)
Even with environmental reports, I do not think that you arecommunicating your efforts for the environment to your stakeholders
well enough. I believe you should emphasize communication to help
people understand more clearly what you are doing.
(Response)
We wish to have open, two-way communication not only about
the environment, but for other issues as well, and reflect theopinions of members of society in our operations.

II
Pioneering Efforts to Protect the Environment(Idea)As an electric power company undertaking environmental
protection efforts, what are you trying to focus your strength on inparticular, and how are you making an appeal about this to society?
(Response)With the enactment of the Kyoto Protocol and other developments,
concern about CO2 and other greenhouse gases has grown. We will
promote the greater adoption and understanding of energy sources that
do not cause CO2 emissions, including nuclear power generation thatputs safety and stable operation first, as well as new energy sources.

Communication with homemakers
With the theme of “cooking delicious seasonal dishes efficiently
and without waste,” we held environmentally friendly cooking classes
with homemakers in the Kansai region.
Through this cooking class, participants gained a sense ofconnection between their lives and the environment, for example, byusing seasonal ingredients to reduce unnecessary energy
consumption. We followed the cooking lesson with a discussion withmembers of our staff.
Building on this communication opportunity, we will work toincrease the amount of interaction we have with families, including
homemakers, and intend to make use of their ideas as a part of ourenvironmental protection efforts.

Participating homemakers (titles omitted)
Hisayo Iwagami, Kyoko Okusa, Yukari Shimazu, Wakaba Tokuyama,
Maki Baba, Mitsuko Minohara, Masami Miyamoto■ Homemaker ideas and our responses(Idea)
It’s important to get children to learn, because they will get
their families involved. I think activities to teach children about
the environment will have more effect than those for adults. In
particular, how about putting more effort into outreacheducation? Also, include more illustrations and other things
that are appealing to children in public relations materials.

(Response)
We are conscious of the need to educate the next
generation about the environment. We will actively pursue
more thorough outreach education, creation of public
relations materials for children, events and other forms ofenvironmental education. We will work to make thecontent of these programs appealing to children.

32

II

The mark shown to the right indicates items thathave been audited by Tohmatsu Environmental
Research Institute, a third party inspector.

Pioneering Efforts toProtect the Environment

Environmental Policy
The Kansai Electric Power Group CSR Action Charter(extract)

Addressing Global Environmental Problems

As an energy supplier with ties to the environment, the Kansai Electric Power Group aims for the worldÕs highest level byrecognizing the size of the impact of its business activities on the global environment and by working to reduce the load placedon the environment by its business activities. The Kansai Electric Power Group has also taken advanced initiatives to create abetter environment and actively contributes to building a sustainable society.
Five Basic Principles of the Global Environmental Action Plan

Philosophy(Adopted in 1990)

Kansai Electric Power is well aware of our big responsibilities as an energy provider. As we strive to deliver an affluent way
of life to people in our service area, we are staking a serious challenge to protecting the global environment on the corporate
level. In all aspects of our operations, we are investigating advanced means of global environmental protection and taking
action immediately in areas we can be effective.
1 Reduction of environmental impact ●2 Promotion of effective and efficient use of energy and resources●
4 Coordination of efforts throughout the Kansai Electric Power Group
3 Development of advanced technology ●●5 Creation of a new corporate culture to support harmonious coexistence with the global environment●
Action Guide

Global Environmental Action Plan

Address global environmental problems
a. Measures to prevent global warming (new ERA strategy)
Efficiency: Efforts to increase energy efficiency by society as a whole
Reduction: Reducing greenhouse gas emissions in power supply
Activities abroad: Activities carried out abroad to prevent global warmingb. Protecting the ozone layer
2 Addressing local environmental problems●
a. Measures to prevent air pollution b. Measures to prevent water pollution
c. Measures against chemical substances, etc.
1 Promoting business activities suitable for a recycling-oriented society●
2 Earnest exchange and cooperation with external groups●
3 Raising employee awareness of their responsibility as global citizens and●encouraging them to develop good daily practices
1●

Action 1

Consideration for theenvironment in all areas ofour businessII
Pioneering Efforts to Protect the Environment(Adopted in 1991, revised in 2005)

Action 2

Activities aimed at building a
recycle-oriented society

Concrete Action Plans

Eco Action(Adopted every year)

Status Overview of Our Environmental Load

Independent review conducted. (See page 50.)

We will strive to understand the status of the environmental load from our business activities in aquantitative manner to further reduce our environmental load in all of our business fields.
Fuels for power generation

Fuels for thermal power
generation

INPUT

Water for power generation

1,862,000 t
Industrial water 4,690,000 t
270,000 kL
Clean water 840,000 t
1,159,000 kL
LNG (Liquid Natural Gas)
4,206,000 t
Other
8,000 kL (converted to heavy oil)
Fuel for nuclear power generation 158 tU (weight of pre-irradiation uranium)
Coal
Heavy oil
Crude oilElectricity
generated

114,726 million kWh

Electricity purchased fromother companies etc.

47,256 million kWh

Resources

Limestone 45,000 t
Ammonia 5,000 t

Other

Electricity 106 million kWh
Water 750,000 m3
Gasoline 3,891 kL
Light oil
1,129 kLand transmission losses(13,105) million kWh

Electricity sold

144,886 million kWh

In-house consumption and distribution

Business
Activities
Electricity used forwater pumping(3,990) million kWh

Released into atmosphere

OUTPUT

33

CO2(Carbon dioxide) 51,590,000 t-CO2
SOx2,373 t(Sulfur oxides)
NOx4,529 t(Nitrogen oxides)

Released into water area

COD emission

21 tRadioactive waste

Low level *1
High level *2

3,432
drums
(200 L drums)
Approx.
205(glassification)*1. Net generation (generated amount - reduced amount)*2. Calculated from wattage generated by nuclear power

Industrial waste etc.

Landfill disposal

8,000 tDischarge

331,000 t

Recycled or

Recycled reused(Re-pump)

Recovered
heat
Reduction in intermediate
treatment

Landfill disposal

322,000 t
3,000 t1,000 t8,000 tEmissions from vehicle use

CO2 emission
from vehicles

11,997 t-CO2

Targets and Results (EcoAction 2005, the company-wide specific action plan)

Independent review conducted. (See page 50.)

In accordance with our environmental policies, every year we set three-year numerical targets for Eco
Action, our company-wide specific action plan. In addition, every business unit sets its own specificaction plans based on the Eco Action plan.

Eco Action 2005 company-wide specific action plan(set in March 2005)
Targets

Fiscal 2004 targets and results

Page

Item
Targets

Results

Fiscal 2005

Fiscal 2006

Fiscal 2007

Environmental Further introduction of systems in compliance Approx. 16 locations Maintenance/increase in number of 36
managementwith ISO or other certifications (total)
conforming locations
17 locations
Approx.
Reducing CO2 emissions per unit
0.356
0.34
39
0.34 kg-CO2/kWh (forecast)consumption (sales)
kg-CO2/kWh kg-CO2/kWh
Operating nuclear power plants with
Promoting safety first operations at 85% or more 70.2% safety assurance measures to prevent a 43
nuclear power plants(facility use rate) (facility use rate) recurrence of an incident like the Mihama
Nuclear Power Station Unit 3 accident
Maintaining and improving thermal
43
42% or more
efficiency rate of thermal power plants 42% or more 42.2%
Addressing
Increasing output from hydroelectric
globalenvironmental power plants through their refurbishment 46,452 kW 46,252 kW 46,252 kW 49,652 kW 50,052 kW 43
issuesReducing SF6 emissions (increasing gas
97.9%
43
97%
97%
recovery rate at equipment inspections)

（ ）

（

）

II
Pioneering Efforts to Protect the Environment

Increasing nighttime electric power Further expand
Increasing the subscription
subscription through the promotion of subscription 590,000 units targetingone million households by 40
EcoCute and other high efficiency hot (520,000 units infiscal 2007
fiscal2003)
water heating equipment
Amount required by the RPS Law
Development and diffusion of new 660 million kWh Target achieved(700 million kWh in fiscal 2005)
41
energies
Promote the Kansai Green Power Fund
0.021
g/kWh
Maintained at
Maintained at(KEPCO)
approx.
currentlevel
approx.
current level
SOx
Addressing(Thermal power
5-yr. avg.
5-yr. avg.
2000-2004
environmental
0.064 g/kWh)
Reducing SOx and NOx
1999-2003
SOx:
SOx:
47
issues in local emissions per unit output
0.02 g/kWh (KEPCO)
0.039
g/kWh
0.02 g/kWh (KEPCO)(Thermal power 0.05 g/kWh)(Thermal power 0.05 g/kWh)communities(KEPCO)NOx:
NOx NOx:
0.04 g/kWh (KEPCO)
0.04 g/kWh (KEPCO)(Thermal power 0.13 g/kWh)(Thermal power 0.14 g/kWh) (Thermal power
0.121 g/kWh)
Improving recycling rate of
90%
90%
97.3%
49
industrial wastes
50% reduction
Reducing landfill disposals of
from the fiscal 2000 result 49
from 2000 levels 6,829 t 50% reduction(4,500 tons or less)industrial wastes*(4,500 tons or less)Promoting green purchasing of office supplies 100%
99.0%
100%
49
(43 subject items)
Promoting Increasing introduction ratio of low pollution vehicles(a percentage of low pollution vehicles to the
37.7%
35%
46%
50% 4942%
recycling
total company vehicles)
business
Reducing office electricity 12% reduction 10.8% reduction 1% or more reduction from
activities
consumption
each previous fiscal year
EnergyReducing
utilitywater
1%
or more reduction fromconservation
24% reduction 28.4% reduction
consumption
each previous fiscal year
(in-house49
as muchconsumption)
mileage of Improveas possible
Improveasmuch
aspossible
9.0
km/L(Compared to Improving
fi
s
cal
2000
company vehicles （performance 9.3 km/L）
fiscal 2000)
Reducing copy paper 11% reduction 1.8% increase 1% or more reduction fromconsumption
each previous fiscal year

*Excluding special management industrial waste
Changes from the previous plan¥ ÒImprovement of equipment utilization factor of nuclear power stationsÓ was changed to Òsafety first operations of nuclear power plantsÓ in response to the Mihama Nuclear Power Station Unit 3 secondary coolant
pipe rupture accident.
¥ ÒIncrease in all-electric home accounts (Happy e Plan etc.)Ó and ÒIncrease in regenerative adjustment accountsÓ were unified in conjunction with management plan goals as the item ÒIncreasing nighttime electric
power subscription through the promotion of EcoCute and other high efficiency hot water heating equipment.Ó
¥ ÒReduction of total loss (transmission/distribution loss)Ó was removed from the items for reasons including the completion of large-scale system construction.
¥ ÒUtilization of unused energy (location where heat is supplied)Ó was removed from the items since this plan was completed.

34

Efforts to
II Pioneering
Protect the Environment

Environmental Management
We are creating even more thorough environmental management systems based on the ideas of total
quality management (TQM) in order to promote more efficient measures while complying with relevantlaws and regulations.

Environmental management
promotion organization
Kansai Electric Power’s promotion
organization

Group promotion organization

Every organization will be assigned
environmental management officers andglobal environmental project promotion
staff. Based on specific Eco Actionplans, we are promoting corporate-wide
environmental protection efforts throughthe PDCA cycle.

With the president as the chair, the
CSR Promotion Council is leading theformation of an environmental
management promotion organizationthat puts the Office of Environmental
Considerations as the environmental
management oversight division.

We have established a Group
Environmental Management Committeewith the Office of Environmental
Considerations as its secretariat andare working to identify environmental
impacts and develop consolidated
environmental management.

Kansai Electric Power Group Environmental Management Promotion Organization
President
CSR Promotion Council

Pioneering Efforts to Protect the Environment

II

Office of Environmental Considerations(environmental management oversight dept.)

Audit
implementation

Group Environmental
Management Committee(Secretariat: Office of Environmental
Considerations)

Others divisions andoffices

Branches, district offices andthermal power centers

Nuclear power plants

Sales offices

Kinden Corp.
Kanden Engineering Corp.
Kanden Plant Corp.
K-Opticom Corp.
Enegate Co., Ltd.
Kanden System Solutions Co., Inc.
The Kanden Services Co., Inc.
KANDEN POWER-TECH CORP.
NEWJEC INC.
THE GENERAL ENVIRONMENTAL TECHNOS CO., LTD.
KANDEN FUDOSAN Co., Ltd.
KANDEN AMENIX CORP.
The Kurobe Gorge Railway Co., Ltd.
Nihon Arm Co., Ltd.
KINKI CONCRETE INDUSTRIES CO., LTD.

35

Report audit
results
Office of Quality and Safety
Improvement Audit

Operation andmaintenance offices

The Kanden L & A Co., Ltd.
Kanden Gas and Cogeneration Co., Inc.
Kanden Energy Development Co., Inc.
Kanden CS Forum, Inc.
Urban Service Co., Ltd.
Nuclear Engineering, Ltd.
Kanden L-Heart Co., Inc.
Kanden Joy Life Co., Ltd.
KANDEN E HOUSE CORP.
Kansai Multimedia Service Co.
Kanden Office Work Corp.
Institute of Nuclear Safety System, Inc.
Sakai LNG Co., Inc.
Kanden Facility Management Corp.
KANDEN Security of Society, Inc.

Construction officesetc.

Power plants(non-nuclear)

K-CAT, Inc.
Clearpass Co., Ltd
Kansai Jyutaku Hinshitsu Hosho Co., Inc.
KANDEN GEO-RE Co., Ltd.
Akinai Biz Square Corp.
DAITO Co., Ltd.
KANSAI Medical Net Co., Inc.
K-SQUARE Co., Ltd.
Kansai.com, Inc.
KANDEN BUILDING MANAGEMENT Co., Ltd.
Kanden-el-farm, Inc.
Meteorological Engineering Center, Inc.
CCL Co., Ltd.
MOSS WORKS KANDEN Co., Ltd.
44 companies total As of the end of June 2005

■ Locations acquiring external
certification (Fiscal 2003)
Name

Date registered

Himeji No. 1 Power Station (thermal)

March 24, 2000

Kainan Power Station (thermal)

October 27, 2000

Himeji No. 2 Power Station (thermal)

March 23, 2001

Sakaiko Power Station (thermal)

February 22, 2002

Wakayama Power Station, Tanabe Electric Power SC

February 22, 2002

Nanko Power Station (thermal)

March 29, 2002

Himeji LNG Management Office

March 29, 2002

Ohi Nuclear Power Station

October 25, 2002

Distribution and Sales Division, Technical Test Center January 26, 2004

Thorough internal auditing
With the help of outside specialists
as auditors, business sites withenvironmental management systems
conduct objective EMS evaluations inorder to make further improvements.

Environmental education
We
have
been
implementing
environmental education for all employees
since fiscal 2004 using an e-learning
system to encourage every employee tomake personal and proactive environment
protection efforts.
While pursuing the development ofeducation through e-learning in fiscal 2005,
we are also conducting suitable group
education and systematically educating
personnel with the specialized skills
necessary to cope with increasingly
complex and diverse environmental issues.

We
haveassigned
GlobalEnvironment Project promotion staff toevery workplace. This staff ofapproximately 250 people advances
resource recycling, reuse and reduced
use, regional environmental contribution
activities and other voluntary efforts.
We will continue to actively pursue
environmental efforts by reorganizing
the Global Environment Project
promotion staff under CSR Promotion
Officers that we intend to create infiscal 2005.

Outstanding operation awards
Seeking to realize more thoroughand vigorous environmental efforts atevery business place, we haveinstituted a Global Environment Action
Plan Promotion Outstanding Operation
Award Program since fiscal 1992.
In this program, business places thathave good environmental performance(environmental load reduction) for the
fiscal year, implement long-lastinggrassroots efforts or conduct otherexcellent activities are given awards.

■ Outstanding business places

II

Monthly environmental symposium(fiscal 2004)
Award

Business place

Outstanding
performance
award

Nara Sales Office
Hokuriku District Office
Himeji No. 1 Power Station

Excellentachievement
award

Himeji Sales Office
Kobe Power Station
Sakaiko Power Station

Award ceremony

Strict compliance with laws
and regulations
We are dedicated to abiding by thelaws and regulations related to theenvironment that apply to our facilities
as well as the environmental protection
agreements that we have with the local
authorities whose jurisdictions include
our power plants.
e-learning screen

While cooperating with local residents,
we are actively pursuing environmental
communications in order to promotevarious environmental activities and tofulfill our duties completely as we build
mutual understanding.
We implement various activities topromote exchange and cooperation
with the local communities of eachbusiness place, and we hold asymposium on environmental issues
with the support of Osaka Prefecture
and Osaka City every June.
In addition, our employees visit schools
where they teach about energy andenvironmental issues. In fiscal 2004, ouremployees made about 740 visits andtaught approximately 32,000 students.
We also conducted roughly 350 facility
tours for 18,000 people in fiscal 2004.

Thorough group environmental
management
Beginning this fiscal year, every
group company is undertaking specific
Eco
Actionplans
relatedtoenvironmental management as we also
promote group-wide environmental
management.
Management items that are common
throughout the group include energy
conservation
efforts,
green
procurement, and the 3 R’s. Eachgroup company sets its own goals andundertakes its own continuous
improvement efforts based on the
PDCA cycle.

■ Group company environmental impacts(for 23 companies in fiscal 2004*)
Energy and resource
conservation

Since fiscal 1997, we have been
implementing ISO 14001 compliant
environmental management systems(EMS) at thermal power plants andother facilities. By the end of March
2005, 9 locations had received external
certification for ISO 14001.
Furthermore, in February 2005, the
Hokusetsu Sales Office received Eco
Action 21 certification, which wasestablished by the Ministry of theEnvironment based on ISO 14001.

Communication about theenvironment

Pioneering Efforts to Protect the Environment

Assignment of promotional staff

3 R’s

ISO 14001 adoption

Office electricity use

89,000,000 kWh

Non-industrial water use

580,000 t

Gasoline use

4,080 kL

Kerosene use

4,318 kL

Copy paper use

923 t

Industrial waste output

62,000 t

Industrial waste landfill disposal 31,000 t*See page 38

36

Efforts to
II Pioneering
Protect the Environment

Environmental Accounting
Since fiscal 1999, Kansai Electric Power has conducted environmental accounting for the head company
and made the results public. In the last fiscal year, we also calculated environmental protection costs forsome group companies. This year we expanded the number of group companies and items covered.

Evaluation of fiscal 2004
Environmental value of nuclear power generation
As a result of the accident at Mihama Nuclear Power Station Unit 3, greater use of thermal power generation became necessary, resulting in:•51,590,000 tons of CO2 emissions, an increase of 15,030,000 tons (41%) over the previous year
•2,373 tons of SOx, and 4,529 tons of NOx, approximately six times more and two times more than the previous year, respectively•Environmental efficiency indicator (aggregate indicator) dropped 26% from the previous fiscal year
These facts emphasize the central role that nuclear power generation plays in our environmental protection efforts. We will continue
to work actively to stop global warming and deal with other environmental issues by endeavoring to restore confidence in nuclear
power generation and putting top priority on safety assurance.

Environmental protection cost changes
With the completion of the Maizuru Power Staion Unit 1, investment in soot filtration and other environmental protection equipment
for thermal power plants has greatly decreased, but higher output from thermal power plants and other factors has caused increased
local environmental protection costs for desulfurization, denitrification and other measures.

■ Environmental protection costs (millions of yen)
Category
I. Cost of environmental management
1. Environmental management
2. Environmental advertising
3. Labor costs
II. Cost of measures against global environmental problems
III. Cost of conservation of regional environments
1. Monitoring and measuring of environmental impact
2. Pollution prevention
3. Natural environment protection and harmonization
IV. Cost of building a recycle-oriented society
1. Treatment and recycling of industrial waste
2. Treatment and recycling of general waste
3. Treatment of radioactive waste
4. Green purchasing
V. Cost of research and development
VI. Other costs
1. Coexistence with local communities and support for environmental education
2. International activities
3. Environmental subsidies and donations
Total
Total investment for the concerned period
Total running costs for electric utilities business during the concerned period

Pioneering Efforts to Protect the Environment

II

ExpenseInvestment
Fiscal 2004 Fiscal 2003 Fiscal 2004 Fiscal 2003

150
150
−
0
830
12,520
80
3,480
8,960
1,130
190
−
940
0
110
40
−
40
−
14,780203,500
−

20
20
−
0
730
27,830620
20,970
6,240
2,470
1,720
−
750
0
−
200
−
200
−
31,250255,100−

Main items

4,490
4,010
Preparation of environmental reports, internal education programs,
150 acquisition of external certifications such as ISO
130
110 Monthly events related to the environment, PR work on energy conservation
100
4,220
3,770
1,250
1,610
20,29027,270Measurement and management of radioactivity levels, measurement and research
2,040 of substance concentration in the environment
1,940
14,030 Measures for preventing air and water pollution
20,7404,220 Burying of transmission cables, planting projects
4,590
6,300
7,410
1,440 Industrial waste and PCB treatment
3,230
20 Recycling of old paper
20
4,810 Low level radioactive waste treatment
4,150
30 Leasing of low-pollution vehicles
20
1,850 CO2 measures
1,700
1,270
1,160
350 Membership in environmental organizations, donations for events
270
0 Donations to environment funds overseas
0910 Levies on pollution levels
890
35,43043,160−−2,054,100 2,029,700

Note: “Environmental Accounting Guidelines, 2005 edition” (Ministry of the Environment) was used a reference. Depreciation was not used as a factor in figuring cost. Complex cost was figured by using one of the following 3
methods: 1. balance tabulation, 2. pro rata tabulation based on rational standards or 3. pro rata tabulation based on simple standards. The total of individual environmental preservation initiatives has been used as a factor
in figuring cost involving nuclear power generation (managing/measuring radiation, treating low-level radioactive waste, etc.). Totals may not add up exactly due to rounding off of figures.

■ Effect of environmental protection activities
Category

Item (unit)

Fiscal 2004 (A)Fiscal 2003 (B)Result (A - B)

Against 1990

9
5,159
0.356
2,373
0.021
4,529
0.039
141
3,625
331
97
3,432
1,799
1.0
362

10
3,656
0.261
415
0.004
2,731
0.023
134
3,628
57
86
2,267
1,462
1.6
308

(1)
1,503
0.095
1,958
0.017
1,798
0.016
7
(3)
274
11
1,165
337
(0.6)
54

−
898
0.003
(8,924)(0.071)(10,517)(0.084)
accumulative total of 13,003−
192
20
accumulative total of 121,527−
2
accumulative total of 34.3 *3*accumulative total of 6,812

Acquisition of external certification such as ISO (total number of facilities)
CO2 emissions(10,000 tons of CO2)
CO2 emissions per unit of power (kg-CO2/kWh)SOx emissions(t)III. Regional
environmental
SOx emissions per unit of power (g/kWh)
Pollution
protection
prevention
NOx emissions(t)
NOx emissions per unit of power (g/kWh)Environmental Extended length of buried cable (km)harmonization Forested area
(1,000 m2 total area)
IV. Building of a recycle-oriented society Industrial waste discharge(1,000 t)
Industrial waste recycle rate(%)
Low level radioactive waste(drums)Use of low-polluting vehicles*1 (total number of vehicles)
V. Other
Forestation(10,000 trees)
Beautification activities(no. of cases)
I. Environmental management
II. Global environmental protection

Note: CO2 emissions include those of other companies. SOx and NOx emissions are only for self-generated power. CO2 emission per unit of power is based on amount of energy sold. SOx and NOx emission per unit of power is based on amount of power generated.
1. Category expanded from electric vehicles to include other low-polluting vehicles.
2. Total of fiscal 1993 and subsequent
3. Total of fiscal 1996 and subsequent

*

37

*

*

■ Economic effect of environmental protection efforts (millions of yen)
Fiscal 2004 Fiscal 2003

Category

Revenue
Expenditure

370
8,450
5,420
10
14,260Business income from recycling etc.
Cost reduction by energy saving
Cost reduction by material reuse and recycling
Other
Total

Main items

250
4,470
4,970
20
9,720

Sales of desulfurizing gypsum for flue gas etc.
Reduction in fuel consumption by improving heat efficiency of thermal power plants*
Cost reduction by reusing utility pole transformers etc.
Reduction in pollution load levies by reducing SOx emissions* The reduced fuel consumption for this year was calculated from the thermal efficiency improvement compared to 1990 levels.
fiscal year, we have used the Japaneseversion of a damage-oriented impact
assessment method called LIME, which
was developed by the Ministry of
Economy, Trade and Industry’s LCA
National Project, to create an integrated
index of our environmental load.

The environmental loads summarized
considering the nature or our businessinclude emissions of CO2, SOx and NOx,
substances that have considerable
environmental impacts, final industrial
waste disposal, and crude oil and otherresource consumption. For economic
value, we used the operating profit fromour financial accounting.
In fiscal 2004, our rate of use fornuclear power plants was reduced,
resulting in increased environmentalloads and leading to eco-efficiency thatwas 26% lower than the previous fiscal
year. We will make further efforts toimprove our eco-efficiency in the future,including use of nuclear power
generation that makes safety the top
priority.

■ Eco-efficiency (Operating profits ÷ Environmental load), 1990 level = 100
Operating profit
Integrated index *150

Operating profit
CO2

109

100

87

50

90

91

92

93

94

95

96

97

98

99

00

Emission environmental load
Consumed resources
CO2, SOx, NOx, final industrial waste
coal, fuel for nuclear power＋ Oil,* Integrated index = disposal
amountgeneration

Group environmental accounting efforts
Continuing from fiscal 2003, we
calculated totals for the environmental
accounting of our group companies infiscal 2004. This year, focusing ongroup companies, we expanded thenumber of companies covered to 23
that have significant environmentalloads.

01

02

［

03

Each is multiplied by the
LIME integration coefficient(millions of yen)

Investment

ExpenseFiscal 2003
expenses(11 companies)

0

1,304

613

42

55

18

Ordinary/industrial waste processing/recycling

2

644

58

Tree and vegetation planting activities,
participation in non-company projects

−

9

5

782

90

111

826

2,102

805

Main items

Fiscal 2004 (23 companies)

Management activity costs ISO implementation and operation
Air pollution, water quality degradation prevention,
Pollution prevention costs equipment maintenance

Recycling costs
Social activity costs
Other costs］

Pollution impact levies

Total

economic effects from those activitiesof the Kansai Electric Power Group asa whole in the future, we will calculate
aggregate environmental accounting
totals for fiscal 2005, focusing on thegroup companies that comprise theenvironmental management promotion
organization that is introduced on
page 35.

Item (unit)

Environmental management Acquisition of external certification such as ISO (total number of facilities)■ Economic effect of environmental(millions of yen)protection efforts
Category
Revenue

Business income from recycling etc.

Fiscal 2004
11

Expenditure Cost reduction by energy saving

3

Total

14

■ Group companies covered (23)K-Opticom Corp., Kanden System Solutions Co., Inc.,
Wakayama Kyodo Power Company, Inc., KIA Heating &■ Effect of environmental protection activities
CategoryII

Furthermore, we also expanded thescope of the calculation items to include
environmental
protection
costs(investments), environmental protection
effects (material amount effects) andeconomic effects.
In order to understand the costs ofenvironmental protection in our businessactivities and the material amount and■ Environmental protection costs
Category

04 (Fiscal year)

Cooling Supply Co., Ltd., Osaka Rinkai Energy Service

Fiscal 2004 Fiscal 2003

Corp., Kanden Gas And Cogeneration Co., Inc., Kanden
Energy Development Co., Inc., Wakayama Marina City

6

6

294

267

1,340

1,008

1,797

1,063

Ltd., Nihon Arm Co., Ltd., KINKI CONCRETE INDUSTRIESForested area (thousands of m2 at fiscal year end)

37−

CO., LTD., Kanden Plant Corp., The Kurobe Gorge Railway

Building of arecycle-oriented society

Industrial waste discharge (1,000 t)

62

58

Co., Ltd., NEWJEC INC., THE GENERAL ENVIRONMENTAL

Use of low-polluting vehicles (total number of vehicles)

281

133

TECHNOS CO., LTD., The Kanden Services Co., Inc.,

Other

Forestation (10,000 trees)

1,303

−

KANDEN POWER-TECH CORP., The Kanden L & A CO.,205−

Global and regional
CO2 emissions (10,000 tons of CO2)
environmental protection
SOx emissions (t)NOx emissions (t)Beautification activities (no. of cases)

Pioneering Efforts to Protect the Environment

Eco-efficiency
Kansai Electric Power has conducted
trial calculations of the relationshipbetween the environmental loads of ourbusiness activities and the economic
value that those activities produce toexpress eco-efficiency. Beginning thisEnergy Service Co., Ltd., Kobe Heating and Cooling
Supply Co., Ltd. KANDEN FUDOSAN CO., LTD., KANDEN
AMENIX CORP., Kanden Engineering Corp., Enegate Co.,

LTD., Kinden Corp.

38

II

Pioneering Efforts toProtect the Environment

Confronting Global Environmental Issues Ñ New ERA Strategy Ñ
Pursuing our New ERA Strategy of comprehensive measures to prevent global warming and promoting the
reduction of greenhouse gases and appropriate energy use worldwide.

Kansai Electric PowerÕs global warming
prevention measures■ New ERA Strategy

Ñ New ERA Strategy ÑWe are actively promoting our New ERA Strategy ofcomprehensive measures to reduce greenhouse gas
reduction. We will conduct our business by pursuingbalanced policies to promote the three ERA themes of
efficiency (E), reduction (R) and activities abroad (A) inorder to contribute even more to confronting the problem
of global warming.

Use of untapped
Promoting moreenergy sources
efficient use of energy forcustomers by developing/spreading use ofhigh-efficiency electric equipment/system
Efficiency

Efforts to increase energy
efficiency by society as a whole

Promotion of
nuclear power
generation
Improving andmaintaining
thermal efficiencyof thermal power
plantsThe name ERA uses the initials of the themes of efficiency,
reduction and activities abroad and emphasizes our desire tocreate a new era.

Development and spreadof new energy sources

Reduction

Reducing greenhouse gas
emissions from power supply
Renovatinghydropower plants

Activities Abroad

Activities carried out abroad toprevent global warming
Undertaking projects
abroad in order to utilize
the Kyoto Mechanism

Developing fuel gas
decarbonization
technology

CO2 reduction target andDeveloping tropicalrain forest
reforestation andmangrove
aforestation
techniques in order
to expand CO2
absorption

performance■ CO2 emissions per unit of power
generated andnuclear/hydropower ratio (2002)(kg-CO2/kWh)0.45 0.48 0.51

CO2 emissions per unit ofpower generated

0.20

0.317 0.36

0.59

0.05
0 France Canada KEPCO Japan UK Italy Germany USA
013
43 31 24 19 29 22
1
4 7
79
9
13
59
Nuclear power
11
Hydropower(%)

Ratio of electric power generated

Sources for foreign countries: Energy Balances of OECDCountries 2001-2002
Source for Japan: Survey by the Federation of Electric Power
Companies. Actual results for Kansai Electric Power for fiscal year 2003.
* Compared to the average CO2 emissions per unit of power
generated by European and North American countries, Kansai
Electric Power is third behind France, with its high ratio of
nuclear power, and Canada, with its high ratio of hydropower.

CO2 emissions prevention
effectivenessDue to reduced use of nuclear power
plants and other reasons in fiscal 2004, ourCO2 emissions prevention effectivenesswas lower than in fiscal 2003, but
compared to 1990 the reduction was still
14.4 million tons of CO2, with nuclear
power generation accounting for 70% of
the effect. This is about 1% of JapanÕs
annual CO2 emissions of 1.259 billion
tons of CO2 (fiscal 2003). This isequivalent to 4.1 million kiloliters of oil,roughly half of our fiscal 2004 fuelconsumption.
■ CO2 emissions saved(10,000 t-CO2)■ Trend of CO2 emissions per unit of power consumed (sold)

39

1,449

00

01

02

03

5,159

99

3,656

98

3,684

97

3,688

96

3,954

95

3,926

94

0.260 0.253 0.280 0.277 0.264 0.260 0.261
3,516

4,103

93

1,429 1,398 1,418 1,402

0.356

3,569

0.301

4,191

92

0.327 0.313
4,316

91

0.275

1,319 1,338

1,404
1,364 1,374 1,388

3,388

90

0.306

3,755

4,068

0

0.331

4,261

1,206
0.353

1,227 1,226 1,233

CO2 emissions per unit of power consumed (kg-CO2/kWh)004 (Fiscalyear)

4,261(100M kWh)
Volume of power consumed (sold)(10,000 t-CO2)
Volume of CO2 emissions

CO2 emissions saved
CO2 emissions

1,990
2,000
2,180
2,390
2,310
1,440

expansion, use of the Kyoto mechanisms
and the development of technologies torecover and affix CO2.

3,926
3,954
3,688
3,684
3,656
5,159

Pioneering Efforts to Protect the EnvironmentII

For our CO2 reduction target, in keepingwith the targets of the electricity business asa whole, we have set a numerical CO2
emissions target (CO2 emissions unit) for
fiscal 2010 of 0.34 kg of CO2 per kWh ofelectric power used (sold).
Due to our reduced rate of nuclear power
plant use, the increase in electric powersold and other factors, our performance infiscal 2004 was 0.356 kg-CO2/kWh, anincrease of 0.095 kg-CO2/kWh over fiscal
2003.
In order to continue reducing our CO2
emissions unit, we will focus on promoting
nuclear power generation that puts
assurance of safety and recovery of
confidence first. Kansai Electric Power isalso actively working on various otherefforts including Eco Cute and other energy
conservation devices, new energy

0 90 99 00 01 02 03 04 (Fiscalyear)
Activities proposed by customers etc.
(Breakdown)
1,100,000 t-CO2 (8%)
Development of hydropower
resources etc. 600,000 t-CO2 (4%)
Improved thermal efficiency of thermal
power stations 900,000 t-CO2 (6%)
Use of LNG 2,300,000 t-CO2 (16%)
Increased use of nuclear power plants
3,200,000 t-CO2 (22%)
New nuclear power stations (Ohi No. 3 & 4)
6,300,000 t-CO2 (44%)
Note: Percentages are calculated against total amounts.

Efficiency Ñ achieving more efficient energy use throughout society ÑWe are working to promote customer energy conservation methods, the development and popularizationof new energy and other ways to increase more efficient use of energy throughout society.

Kansai Electric Power is promoting
greater customer energy conservation
through the development andpopularization of high efficiency devices
and systems and education about
improved operation of customer
equipment.
■ Heat pump technologies andthermal storage systems

Promotion of energy conservation in
the private sector has become an urgent
issue. Business and household energy
consumption continues to increase with
54% of it for air-conditioning, water
heating and related uses.
The key to solving this problem is heatpump technology, which uses atmosphericheat, a clean renewable energy, as a heatsource and allows about three times the
input energy to be used.
In addition, by using relatively
inexpensive nighttime electric power,
thermal storage systems can accumulate
heat energy at night for use in the daytime.
■ Heat storage air-conditioning system
Heat pump

Electric power
1

Air heat2

Electric
heat pumpEvery one unit ofenergyHeat energy electric
yields three or3+more units of heat
energy.

Heat storage
Hot water

Hot water
supplyHeat storage layer
Cold water

Ice

Air
conditioning

HeatingEfforts for our corporate customers■ Popularization of thermal storage
systems and other activities

For our industrial and business sector
customers, we recommend our Eco Ice
and Eco Ice Mini ice thermal storage airconditioning systems, thermal storage
heat pump hot water systems andcommercial electric kitchens. We havereadied a wide variety of models suitable
to applications and sizes ranging fromoffice buildings and hotels to hospitals,
shops and factories.
Furthermore, for customers who installthermal storage systems, we have special
contracts with electric power rates
discounted up to 60%. In recent years,
we have concluded about 1,000 new
contracts every year. By the end of fiscal
2004, we had over 7,000 such accounts.
■ Number of accounts for heatstorage and adjustment plan

Accounts

Efforts for our household customers■ Popularization of Eco Cuteelectric water heaters and new
product development

In addition to electric water heaters,
which are typical late night electric powerusing devices, we are working to expand
the use of Eco Cute heat pump technology.
Eco Cute is a heat pump system thatcan convert one unit of electric energy into
three units of heat energy and act as ahigh efficiency hot water supply device thatcan boil water. For refrigerant, this system
uses CO2, which causes no damage to theozone layer and has a small global
warming coefficient. This and otherfeatures give it excellent energy
conservation traits, making it a device thatis good for the global environment.
Furthermore, Kansai Electric Power isworking with manufacturers oncooperative development of Eco Cute andother household hot water supply
equipment. Recently, to meet diversifying
customer needs, we have beendeveloping a variety of models that can beconnected to heated flooring andbathroom heaters, as well as compact,
space-conserving types.

0 97 98 99 00 01 02 03 04(Fiscal year)

II
Pioneering Efforts to Protect the Environment

use efficiency

1,392
1,877
2,804
3,815
4,697
5,594
6,415
7,296

Encouraging customer energy■ Provision of energy diagnosis
and other services

In order to help our customers
understand the characteristics ofelectricity and the optimal ways to use
their equipment, our group conductsenergy diagnoses of customer
equipment. By the end of fiscal 2004, we
had undertaken 445 energy diagnoses.
In addition, we provide a variety ofother options to allow the best use ofenergy according to customer needs
including a thermal storage consignment
system and the e-Pack corporate leaseservice.

Eco Cute■ Extensive selection of HAP-ePlans and other rate options

In addition to being able to choose HAP-e
Time and other time-period based electricity
contracts for inexpensive late night electric
power, households that convert completely
to electric power can join the HAP-e Plan,
which is discounted an additional 10% fromthe HAP-e Time rates. Customers havebeen choosing this and other options froma selection of special rates suitable to theirlifestyles, resulting in more and more
contracts every year.
40Efforts to
II Pioneering
Protect the Environment

04(Fiscal year)

Pioneering Efforts to Protect the EnvironmentII

In addition, the HAP-e Package leasesystem for electric water heaters, IH
cooking heaters and other appliances iscontributing to the rapid popularizationof these devices because, among otherreasons, there are no initial or
maintenance costs. By the end of fiscal
2004, the number of contracts alreadyexceeds 22,000.

20000

6

2

Wind power (1,000 kWh)

16,628
15000
10000

8,263

6,752
5000

3,118

1,265
1,078

940

897

0

Ref: Prepared by Kansai Electric Power from information in IEA PVPS
Report (September 2004) and Wind Power Monthly (April 2005).
Note: Solar power is as of the end of 2003 and wind power is
as of the end of 2004

TOPICS
Kansai Green Power Fundin fiscal 2004. Recipients such as the Sanda City
Yurinokidai Elementary School are using this power
generation system for environmental education.
Since the start of this program in 2000 through the last
fiscal year, support has been given for 47 solar power
generation, 3 wind power generation systems and 3 systems
for environmental education.

Kansai Electric Power matches the amounts of regionalcustomer contributions to the Kansai Green Power Fund inorder to aid the construction of new energy power
generation equipment that does not emit CO2 during power
generation and to further its popularization. In addition tosolar power generation for public use and wind power
generation for business use, interest in environmental
education has grown, so, support of power generation
systems for environmental education purposes was added■ Structure of Kansai Green Power Fund
Sales of electricity
Purchasing sum

Use Kansai
Electric Power's revenue
collection system
Donations fromdonors
Entrust donation

KansaiElectric Power

Donators

Donations from
Kansai ElectricPower

Kansai Instituteof Information
Systems and Industrial
Renovation (KIIS)*
The Management
Committee of
Kansai GreenPower Fund

Assistance*http://www.kiis.or.jp■ Our contributions to the Green Power FundFiscal year
Amount

2000
3.4

2001
10.84

(Kansai area only)
Wind power for business use,solar power for public use,
power generation forenvironmental education

Green electric power (surplus)

Participation
certificate

41

28

UK

03

46

Denmark

02

26
0

UK

88.9

48.0
01

200

Denmark

00

275

Spain

99

410

400

Spain

98

600

Italy

97

Solar power (1,000 kWh)

860

800

Holland

0

80

19.5

65

95

140.4

151
115

1000

Italy

204.8

199

■ Use of solar and wind powerby nation

Holland

261

USA

Among new energy sources, solar andwind power have the merit of not causing
CO2 emissions during generation, butthey are unreliable power sources due totheir dependence on the weather andtheir power generation costs are highcompared to nuclear and thermal power
generation. However, national efforts arebeing made to popularize these in Japan,
a country with almost no domesticenergy resources. In particular, Japanleads the world in the amount of solar ituses.
By the end of fiscal 2004, Kansai
Electric Power had installed solar andwind power generation equipment thatprovides 865 kW and 150 kW of power,
respectively. Furthermore, we have been
actively supporting new energy
popularization by purchasing electricity

Germany

339

USA

Working to popularize new energy

Number of Happy Thousandsin purchases
Plan contracts

Number of time-period
based electricity contracts

Germany

Thousands
in purchasesfrom solar and wind power generationand cooperating with the Kansai GreenPower Fund.

Japan

New energy development andpopularization

Japan■ Time-period based electricity contracts
and HAP-e Plan contracts

2002
16.23

2003
14.7

（millions of yen）

2004
13.56

Total

58.73

Fiscal 2004 support
recipient: Sanda City
Yurinokidai
Elementary School(Hyogo)Fiscal 2004
supportrecipient:
Hirogawa-cho
wind power
generator(Wakayama)

TOPICS
New head office building(Kansai Electric Power Building)
We have been conducting businesssince the beginning of 2005 at the Kansai
Electric Power Building, our new head
office building where we have implemented
a variety of features to create a model
environmentally harmonious building.

Active use of natural energy

Promotion of energy conservation

An eco-frame pillar and beam
structure 1.8 meters beyond thewindows allows effective utilization of
direct natural lighting and ventilation.
In addition, the installation of solar
panels on the south face of eachfloor and on the roof totaling 100 kW
and other features allow the active
use of natural energy.

Office areas use movement and lightlevel sensors to effectively control
lighting, including using daylight anddimming lights in unused areas,
realizing great energy conservation.
For air-conditioning, the overall room
temperature is less regulated, but byplacing cooling near the office workers,
both greater energy conservation andcomfort can be achieved.
In addition, we are actively promoting
energy conservation through the use of
the most advanced electric kitchensand other high efficiency devices.

Promotion of electric power
impact leveling▲Kansai Electric Power Building

In addition, the regional heat
supply facility in the basement of thebuilding uses river water, which iscooler than the summer air andwarmer than the winter air, allowing
efficient creation of cool and warm
water for air-conditioning. This not
only realizes energy conservation, it
also helps reduce the urban heatisland effect because it does notcause the release of heat directly
into the air.

▲Nakanoshima 3 Chome area heat
supply facility• The Nakanoshima 3 Chome area heat supply facility has been designated by the government
Urban Renaissance Headquarters as a leading example of measures against global warming
and the heat island effect in the Nakanoshima area.
• The head office building was selected for the New Office Environmental Incentive Award of
the 18th Nikkei New Office Awards.

The hot water supply equipment
for the building uses late nightelectric power. Furthermore, byaccumulating cool air using building
thermal storage and by large-scale
ice thermal storage at regional heat
supply facilities during the summer atnight, daytime electric power peaks
can be reduced.

Effective use of resources
By processing used water, includingthat collected from sinks and rain, forreuse to flush toilets, ordinary water
consumption can be reduced about
40%.
In addition, by thoroughly separating
garbage on every floor we areencouraging effective reuse ofresources.

II
Pioneering Efforts to Protect the Environment▲Exterior and interior around the windows■ Expected effects
Through these efforts, office floor primary energy
consumption is expected to be reduced by about 30%
compared to typical offices.

Furthermore, the Comprehensive Assessment System
for Building Environmental Efficiency (CASBEE) gave
the Kansai Electric Power Building an S rank (BEE = 4.0),
the highest possible evaluation.

Air-conditioning

Lighting

Other

965

647

330

Ordinary officeKansai ElectricPower Building

659

367

330
About

30％

Building environmental quality
and functionality Q

BEE building sustainability ranking

Primary energy consumption (MJ/m2)

BEE = 3.0

100

S

BEE = 1.5

A

BEE = 1.0

B＋

76

B−
50

Standard

BEE = 05

19

C
0

50

100

Building environmental impact L

42

II

Pioneering Efforts toProtect the Environment

Reduction Ñ decreasing greenhouse gas emissions through the supply of electric power Ñ
We are working actively to reduce greenhouse gas emissions through promotion of nuclear power generationthat puts assurance of safe and stable operation first, as well as maintenance and improvement of thermal
power plant efficiency and other aspects of the electric power supply.
CO2 emissions-free nuclear
power generation

Nuclear power generation does notcause CO2 emissions during generationand has other environmental featuresthat make it an excellent power
generation method.
Kansai Electric Power makes
assurance of safe and stable operation
its top priority in its promotion of nuclear
power generation and its efforts toconfront global warming issues.
■ Lifecycle CO2 emissions perenergy unit by source(Grams of CO2/kWh at transmitter)

887
704

478
407

II
Pioneering Efforts to Protect the Environment

Equipment andoperation use

Power generationfuel combustion
88 Coal thermal (975)
Oil thermal (742)38 LNG thermal (608)130 LNG combined cycle (519)111 Solar power
Wind power
Nuclear power
Geothermal
power
Hydropower0

53 29 22 15 11

efficiency rate maintenance andimprovement

Adoption of combined cycle power generation

Electric equipment with SF6 gas*
insulation devices used in gas circuit
breakers, gas insulation switchgears andother parts are disassembled andinspected at least once every 18 years.
At such times, we work with device
manufacturers and others to recover andreuse the SF6 gas to minimize theamount emitted into the atmosphere.
Furthermore, we developed a secondary
apparatus to recover the SF6 gas thatremains in the primary gas recovery device.
By using this secondary apparatus, we will
be able to recover more than 97% of thegas.

before transmission

(%)

41

Kansai Electric Power is working toincrease the amount of hydropowergenerated electricity by installing more
efficient water turbines at ourhydropower facilities and increasing theamount of water that can be used onrivers with large flow capacities.
The total output increase since fiscal
1989 was 46,252 kW at the end of
fiscal 2004. We plan to further raise theoutput increase to 50,052 kW by fiscal
2007.
transmission thermal efficiency(kW)50,00040,00049,652 50,052
46,252 46,252

42.2
Adoption of
combined cycle

40
0 89 91 93 95 97 99 01 03 04(Fiscal year)* In recent years, we have introduced highly efficient combined

cycle power generation with a thermal efficiency of 54%. By
operating existing equipment, gross thermal efficiency isapproximately 42% at all thermal power stations.

The latest combined cycle power
generation equipment has a designed
thermal efficiency of about 58-59% andglobal top level performance, achieving
CO2 emissions per unit of electric
power that is expected to be 25-30%
lower than conventional LNG thermal
power generation.
■ Gross thermal efficiency of combined

Steam turbine plant
Fuel (LNG)
100%

44%

(example of Wakayama Power Station)
Generator output
Gas turbine 40%
59%
Steam turbine 19%

Steam cooling loss/other losses 41%*Combined cycle power generation equipment thermal efficiency

10,0000 89 99 00 01 02 03 04 05 06 07(Fiscal year)* In addition to allowing electric devices to be made lighterand smaller, this gas is used widely in electrical devices asa high performance insulation gas because it is safe forpeople.

■ SF6 gas recovery rate duringapparatus inspection

Gas recovery rate

(%)

18.0

Generator output

Steam cooling loss/other losses 56%

Fuel (LNG)
100%

20,000SF6 gas emissions control

cycle power generation system

Combined cycle plant

30,000

Greenhouse gas emissions status■ Total thermal generating efficiency

consumed in obtaining the basic fuel for the construction offacilities, transportation of fuel, refining, use andmaintenance.
Hydropower generation renovation

greenhouse gases other than CO2

At the December 1997 Global
Warming Prevention Conference in Kyoto(COP3), reduction targets were set forthe 6 greenhouse gases of carbon
dioxide (CO2), methane (CH4), nitrous
oxide (N2O), hydrofluorocarbons (HFC),
perfluorocarbons (PFC) and sulfur
hexafluoride (SF6). CO2 makes up about
90% of the total of JapanÕs greenhousegas emissions, and 99% of the emissions
by our company.
In addition to CO2, we cause a small
amount of SF6 emissions with ourelectrical equipment insulation, butalmost no emissions of the othergreenhouse gas.

42

take into account all energy consumed, not just
¥ Calculations
the fuel burnt in producing the electricity but also the energy

Suppression of emissions of

For conventional power plants, inaddition to making reforms related toequipment and operation, we have
implemented combined cycle power
generation*, a high thermal efficiency(54%) power generation method at the
Himeji No. 1 Power Station. We are also
implementing an equipment renewal
plan at the Sakaiko Power Station to
install the latest combined cycle power
generation system with a combustor
output temperature class of 1,500℃,
while making other efforts to maintainand improve the total thermal efficiency
of other thermal power plants. In
addition, we intend to use the latest
combined cycle power generation for theplanned Wakayama Power Station.

(Taken from the Report of the Central ResearchInstitute of Electric Power Industry)■ Kansai ElectricÕs thermal power gross

43

Thermal power plant thermal

As the name suggests, two power generation systems are
combined into one. Hot exhaust from a gas turbine is routed to aheat recovery boiler, where it is used to generate steam to run asteam turbine. Effective combination of these two generation cycles
can improve the thermal efficiency of the entire generation facility.

83

Emissions98
92 96 97 97(t)

13.7 13.5
60 60 60 60 10.9
5.0

6.1

0.9 0.7 0.7 0.3
0 95 96 97 98 99 00 01 02 03 04 0

(Fiscal year)

Low temperature operation

Development of next generation

reduce CO2 emissions

solid oxide fuel cells

semiconductor elements (SiC)

Since 1990, we have been working incooperation with Mitsubishi Heavy
Industries on the development of fluegas decarbonization technology toseparate and recover CO2.
We installed a flue gas
decarbonization pilot plant at the Nanko
Power Station in order to remove CO2from thermal power plant flue gas, andare pursuing research anddevelopment for a chemical absorption
method that uses a liquid to recoverCO2. In the process of establishing thishigh efficiency CO2 separation andrecovery technology, patents from ourresearch results have been recognized
not only in Japan, but also in many
countries in America, Europe and Asia.
In Malaysia, this CO2 recovery
technology is also being used in a urea
manufacturing plant and there areplans to use it in India, too.
In addition to CO2 coal bed
sequestration, subterranean disposal
and other means of confronting the
problem of global warming, we expect
this technology to have a wide variety
of applications as a CO2 supply source
for industrial materials and other uses.
We will continue to pursue this research
to contribute to effective CO2 use inJapan and abroad.

Because fuel cells use anelectrochemical reaction betweenhydrogen and oxygen to makeelectricity directly, their energy
conversion loss is low. The highefficiency of this new distributed power
generation system keeps environmental
impacts low, and we have highexpectations for its future use. Among
fuel cells, solid oxide fuel cells (SOFC)
have high power generation efficiency,
making it possible for them to replace
existing power generation systems.
Kansai Electric Power is working todevelop low temperature operation
SOFC that can use inexpensive metalmaterials with lower heat tolerances. So
far, we have achieved the highest levelof power generation efficiency in theworld and shown their high durability.
We will continue working to increase
their functionality and to achieve highcapacity, and will seek to make ausable system greater than 20 kilowatts
for use in small and mid-size shops andsmall factories by the end of fiscal 2006.

Flue gas decarbonization pilot plant(Nanko Power Station)

1-kW SOFC power generation system that we developed

Silicon (Si) power semiconductors areused in most circuit elements that control
electric power. However, current Si
power semiconductors cannot operate inhigh temperature environments andhave high energy loss and otherfunctional limits. In contrast, Siliconcarbide (SiC) semiconductor elements
are seen as next generation
semiconductor elements because they
have excellent heat and voltage
tolerance and low energy loss.
Kansai Electric Power is the first in theworld to successfully develop invertersthat use SiC. By replacing Si inverters
with SiC inverters in the future, energy
loss can be cut by more than half,
contributing to energy conservation andthe reduction of CO2 emissions
throughout the industrial sector.
In order to increase the capacity of
SiC inverters for use in electric power
related equipment, industrial motors, fuelcells and other distributed power sources,
shinkansen, linear motorcars and othermass transit, and for other uses in the
future, we will seek to realize a several
hundred kVA class all-purpose inverterby the end of fiscal 2006.

II
Pioneering Efforts to Protect the Environment

Technology development to

12-kVA SiC 3-phase inverter equipment

44

Efforts to
II Pioneering
Protect the Environment

Activities Abroad — efforts to prevent global warming overseas —As an electricity business, Kansai Electric Power is using the technological capabilities, knowledge andexpertise that it has gained through years of operations to undertake efforts overseas that make use of the
Kyoto mechanisms valuable for cost-effective greenhouse gas reduction on a global scale.

LegendRussiaPolandThermal power Hydropower

Laos
BhutanWind andsolar power Afforestation

Vietnam

Malaysia
UkrainePhilippines
Georgia

Mauritius
Australia

Pioneering Efforts to Protect the Environment

II
Project name Mangrove ecosystem restoration
Participating Kansai Electric Power, The Generalorganizations Environmental Technos Co., Ltd., Departmentof Marine and Costal Resources of Thailand
Efforts
Development of mangrove reforestation
technology for coastal regions that have been
devastated by shrimp farming and othercauses.
PeriodFiscal 2000-2006

Former shrimp farm site four and a half years afterreforestation (February 2005)

Thailand

Project name Tropical forest regeneration technology development
Participating Kansai Electric Power, The Generalorganizations Environmental Technos Co., Ltd., Gadjah
Mada University
Efforts

Development of technology using the symbiotic
relationship of lauan and fungi, to increase thesurvival rate and growth speed of saplings.

PeriodFiscal 1992-2001

Growing saplings
The saplings on the right, which were treatedwith mycorrhizal fungi, have grown twice as fast
as untreated saplings.

Project name CO2 sequestration and forestation projectmodel creation
Participating Kansai Electric Power, The Generalorganizations Environmental Technos Co., Ltd.,PT Musi Hutan Persada,
PT Tanjungenim Lestali
Project to create model for sustainable
Efforts
wood material production and simultaneous
carbon sequestration in soil (CFC model)
PeriodFiscal 1992-2001

Indonesia

Charcoal made fromwood residual isapplied toforestation areas toachieve carbon
sequestration.

TOPICS
Global 100 Eco-Tech Award Received (Makoto Ogawa, The General Environmental Technos Co., Ltd.)

Makoto Ogawa
Director
Biological Environmental Institute
The General Environmental Technos Co., Ltd.
(Osaka Institute of Technology Guest Professor)

45

The mycorrhizal fungi technology developed during developmental
research for tropical forest regeneration technology in Indonesia has
been recognized for its value in solving global environmental issues
and realizing a sustainable society. In September 2005, Makoto
Ogawa, research project leader of General Environmental Technos, aKansai Electric Power Group company, received the Global 100 EcoTech Award from the Japan Association for the 2005 World Exposition.
The award-winning mycorrhizal fungi technology is currently being
used not only in Indonesia but also in Australia and other countries forforestation activities in barren areas.

Mycorrhizal fungi

CO2 coal bed sequestration
technology

As a result of past forest clear-cutting inAustralia, soil salinization* has increased,leading to the serious problem of losing
land capable of agricultural production.
In response to this problem, since fiscal
2002, the Kansai Electric Power Grouphas been conducting an environmental
reforestation program in southwest
Australia around Perth that seeks toexpand CO2 absorption to prevent global
warming while simultaneously preventing
soil salinization.
In the future, the Kansai Electric PowerGroup is considering the use of theexperience gained from this project forreforestation projects in arid regions in
China, the countries of Central Asia andelsewhere.

Since fiscal 2002, the Kansai ElectricPower Group has been participating in
the development of technology tosequester carbon dioxide in coal beds, agoal promoted by the Ministry of
Economy, Trade and Industry.
In November 2004, we began
preliminary experiments on injecting CO2
into coal beds and recovering thedisplaced methane at an experimentalsite in Yuubari, Hokkaido. This researchseeks to understand the fundamental
characteristics related to the injection of
CO2 into coal beds and methane recovery.
We plan to continue conducting andevaluating preliminary experiments
through fiscal 2006, and then begin
working toward practical application
through comprehensive verification testsof these research results.

* In Australia, great amounts of agricultural land have been
lost due to rising groundwater that contains salt reaching
the topsoil and causing soil salinization.

■ Project overview
Project
nameEnvironmental tree-planting project toprevent global warming and soil
salinization
Participating Kansai Electric Power, The Generalorganizations Environmental Technos Co., Ltd., Oil
Mallee Company
With using, for example, the fungi andEfforts
charcoal technology that the Kansai
Electric Power Group has developed,
2.5 million native mallee eucalyptus
trees are planted in a belt shape over
1,000 ha of agricultural land.
PeriodFiscal 2002-2022 (scheduled)
Expected
CO2 absorption
effects
About 860,000 tons of CO2 (20 year period)■ Project overview
Project
Carbon dioxide coal bed sequestration
nametechnology development
Participating Kansai Electric Power, The Generalorganizations Environmental Technos Co., Ltd.,
several universities, etc
Using the adsorption qualities of coal,
Efforts
replace methane in coal beds with CO2
recovered from thermal power plants
and other sources to fix the CO2 in thecoal beds.
The displaced methane can also berecovered and used effectively as aclean energy source.
PeriodFiscal 2002-2008 (scheduled)

Eastern European energy
conservation fundSince January 2000, we have been
participating in the Eastern Europe
energy conservation fund advocated by
the European Bank for Reconstruction
and Development. At present, the fund isinvesting in 14 projects.
These projects are mainly ESCO
projects
forenergyefficiency
improvement and electricity and heatsales projects through the installation ofhigh efficiency gas engines. These
projects are not just meant to be
profitable; they are also expected tocontribute to greenhouse gas reduction.

■ Project overview
Investment fund for energy conservation
Project
projects in Eastern European countries
nameParticipating European Bank for Reconstruction andorganizations Development, Kansai Electric Power,
Dexint, Marubeni Corporation, ElectricPower Development Co., Ltd., Mitsui &Co., Ltd.
Investment FondElec, LLC
manager(Connecticut, USA)
Invest in energy projects in the 26
Efforts
Eastern European countries that canreceive funding from the European
Bank for Reconstruction andDevelopment. At present, there are 2
projects in Poland, 11 in Hungary and 1
in Croatia. In the future, we will seek toobtain greenhouse gas credits.
Period2000-2009(maximum 2-year extension)

II
Pioneering Efforts to Protect the Environment

Environmental treeplanting
in Western Australia

TOPICS
Research on CO2 sequestration and effective use by
the creation of bamboo charcoal in the Maizuru region

Soil salinization (image)

We are conducting research to verify that CO2 can be sequestered bymaking charcoal from bamboo grownin the Maizuru region and that thebamboo charcoal can be used to
improve water and soil quality and forother useful applications.
We are also conducting lifecycle
assessments of CO2 sequestration
amounts and the business potentialof various uses.
Maizuru CO2 Bamboo Charcoal Sequestrationand Effective Use Experiment Center

One and a half years after reforestation (March 2005)46

Efforts to
II Pioneering
Protect the Environment

Responding to Community Environmental Issues
We consider environmental protection for every aspect of our facilities and seek to create even better local
environments where we operate in order to coexist and make progress with the people of those communities.

Community environmental
protection measures

II

Environmental protection measures

Pioneering Efforts to Protect the Environment

While continuing to take regularmeasures to prevent air pollution, water
quality degradation and other environmental
issues as in the past, we are also dealing
appropriately with chemical substances andother new issues. At thermal power plants,
for example, we are giving thoroughconsideration to community environments
by taking measures to prevent air pollution,water quality degradation, noise pollution,
vibrations and other problems based onlaws, regulations, agreements and otherenvironmental protection standards. In
addition, we perform inspections andmeasurements to confirm that these efforts
are effective.
Furthermore, through environmental
revegetation and facility designs that consider
the landscape, we also seek to achieve visual
harmony with our communities.

Measures to prevent air pollution

Air pollution prevention
measures
In addition to using low-sulfur heavy
and crude oil, sulfur-free LNG (liquid
natural gas) and low-nitrogen fuel (LNG,
high quality oil, etc.) as thermal power
generation fuels, we have greatly
reduced sulfur oxide (SOx) and nitrogenoxide (NOx) emissions throughmeasures such as the installation of fluegas desulfurization and denitrificationequipment.
As a result, SOx, NOx emissions fromour thermal power generated electricity
are extremely low and ranked highest
globally. In addition, high performanceelectric filters drastically cut sootemissions.

■ Main environmental protection
measures for thermal power
generation plants(t)

300,000

Thermal power
plant generated
electricity

Nitrogen oxides

SOx emissions

7.1

NOx emissions

4.8
4.0
3.0

3.2
2.7
2.1

2.0

1.4

1.2
0.7

0.9
0 France

UK

USA

Italy

Canada Germany Japan KEPCO

98

99

99

99

97

99

03

04

Sources for foreign countries:
OECD Environmental Data compendium/2002
Energy Balances of OECD Countries 1996, 1997-98
1998-99, 1999-2000 (1996 values given for Canada)
Sources for Japan:
Survey by Federation of Electric Power Companies■ NOx emissions and thermal
power generationNOxemissions

Thermal power
plant generated
electricity(t)80,00040,00060,00030,00060,00037,319 40,000

20,00037,319 40,000(million kWh)

20,00010,00080,000100,000

Emergency measures

20,000

4,529

2,373

Measures to prevent water pollution

0.3 0.12
0.2 0.06

200,000

Dust
Monitoring and measuring of environmental impacts(g/kWh)(million kWh)

Sulfur oxides

0

65 70 75 80 85 90 95 00 04 (Fiscal year)

0

7475

80

85

90

95

00

04 (Fiscal year)

On-site wastewater
Warm water discharge
Prevention of oil spills
Measures to prevent noise and vibration
Measures to prevent offensive odors
Chemical substance handling measures
PRTR
Dioxins
Soil contamination
PCBs
Harmonizing with communities
Environmental revegetation
Electric power facility environmental harmony
Nature preservation
Effective use of hot water discharge

47

SOxemissions■ SOx and NOx emissions per unitof thermal power generated

Water quality degradation andhot water discharge measures

Noise pollution, vibration andodor prevention measures

Water used in thermal power plants
is thoroughly purified by a variety ofprocessing equipment before discharge.
Furthermore, to supplement oil
barricades and loading arms, we haveinstalled oil fences and other oil spillcountermeasures to be completely
prepared for the unlikely occurrence ofan oil spill.
We also release seawater used for
power plant cooling (hot water
discharge) at a temperature no morethan 7℃ higher than the nearby ocean.
In addition, to prevent affecting the sea
creatures that live nearby, we choose
appropriate methods and locations forwater intake and output.

Whenever possible we place devices
that could cause noise pollution or
vibrations inside and far from theboundaries of our power plants andsubstations. We also harden machineryfoundations and install noise absorbers
and barriers to minimize noise pollution
and vibrations.
Moreover, we maintain suitable input
levels for ammonia used at power
plants and, measuring flue gas
ammonia concentrations regularly, keep
output amounts low.

We have prepared a PRTR Regulated
Chemical Management Handbook forchemical substance handling. In addition
to conducting chemical managementwith all of our group companies, wehave been disclosing substanceamounts and other emissions data since
before it became legally required.

PCB
We carefully keep PCB (polychlorinatedbiphenyl), which had been used ininsulation for transformers and otherelectrical devices, in a special storage
facility. Kansai Electric Power begandealing with utility pole transformers that
contain a low concentration of PCB
waste in April 2004.
Furthermore, we are currently
preparing an appropriate processing
plan for PCB waste in high voltage
transformers and condensers and willcomplete processing by 2016, the legally
established deadline.
In response to the newly identified
issue of traces of PCB in heavy electricalequipment, we are appropriately
managing items that we have found tocontain traces of PCB.

other appropriate actions in accordancewith the Soil Contamination Lawestablished February 2003.

Dioxins
To decrease dioxin emissions, weare decommissioning incinerators as
we implement waste minimization,
recycling and other measures that
reduce the need for incineration.
Furthermore, we confirmed with ourown inspections that our thermal power
plants produce almost no dioxin
emissions.

Environmental revegetation
Using the Ecological Revegetation
Method* at our thermal and nuclear
power plants, we are seeking to create
natural forests with high environmental
protection effectiveness, biotopes,
which are ecosystems that support
insects such as fireflies and dragonflies,
and other environments that contributeto forming regional green networks.
*Ecological Revegetation Method

In order to create forests that are as natural as possible rapidly,
saplings of tree species suited to the region are mixed andplanted densely.

(March 31, 2005)

Amount to beprocessed

1024Stored5.1

15.1

Processed

0.8

2.4

Storagescheduled

4.1

6.5

■ Storage of high concentration PCB
waste (high voltage transformers
and condensers)(March 31, 2005)

Amount stored

5,455

Soil contamination measures
In our efforts to prevent soil
contamination, we strictly abide by all
soil contamination laws and regulations.
Furthermore, when converting our land
to new uses, Kansai Electric Power
conducts inspection measures andIn the building and handling ofelectric power facilities, we not only pay
careful attention to urban and regional
development, but we also do our best
to design facilities that blend well withthe townscape and surrounding
landscape, preserving the scenery andharmonizing with the environment.

Harmony with communities■ Storage of low concentration PCB
waste (utility pole transformers)
Insulation oil Transformer cases(Unit: 10,000 kL) (Unit: 10,000 cases)

Electric power facility
environmental harmony

Lighting that changes to suit the season(Nanko Power Station)

Effective use of hot water discharge
The heat energy of seawater that has
been used for power plant cooling (hotwater discharge) is used effectively forthe production and breeding ofimportant regional fish and shellfish. In
addition to verifying the safety andusefulness of the hot water discharged,
the sea organisms thus bred arereleased into the nearby seas,
contributing to the prosperity of thefishing industry.

TOPICS

II
Pioneering Efforts to Protect the Environment

Chemical substance measures

Yamazaki Traditional Horticulture Plants Laboratory(Yamazaki, Shiso City, Hyogo Prefecture)
Since the 17th century, Japan has produced many rare and valuable plants
with unusually colored and shaped flowers and leaves.
These traditional horticulture plants can be said to be the crystallization ofcultural wisdom transmitted through generations by horticulturalists who createdadvanced cultivation technology. Since
they are not subject to nationalpreservation efforts, however, many
have come close to disappearing inrecent years.
Kansai Electric Power is making
efforts to maintain and preserve theseprecious natural and cultural legacies
at the Yamazaki Traditional Horticulture
Plants Laboratory.

48

Efforts to
II Pioneering
Protect the Environment

Promotion of Business Activities Suitable for a Recycling-Oriented Society
In accordance with the Kansai Electric Power Recycling-Oriented Society Business Activities Promotion Plan,
we are promoting 3R efforts (waste reduction, reuse and recycling), green purchasing and other actions to
reduce waste emissions with the goal of eliminating all landfill disposal in the mid and long term.

For fiscal 2005, we set the midterm
target for landfill disposal of industrial
waste* to less than 4,500 tons (half ofthe fiscal 2000 level), and are promoting
3R efforts for waste and other materials
in all our business activities.

*excluding special management industrial waste

Resource(%)
recovery331.2 100rate

Landfill disposal
amountWaste emissions
amount

300

97

95

250
90

200
150

87
84

100
50
0

86

85

70.7

63.7

85
56.8

49.7

9.4

6.7

6.8

6.5

2000

2001

2002

2003

80
8.1

75
2004
(Fiscal year)

Resource recovery rate of industrial and other waste

Industrial waste emissions and landfill disposal■ 3R efforts for industrial andother waste(1,000 t)
350

Fiscal 2004 performance● Resource recovery rate of industrial andother waste: 97.3%
Cause of increase: With the start ofoperation of the Maizuru Power Station, theamount of coal ash and gypsum emissions
that are completely recovered increased.
● Industrial waste landfill disposal: 8,099 tons
Cause of increase: Pipe inspections atthermal and nuclear power plants caused
an increase in the amount of emissionsof insulation and other materials that are
difficult to recover.

In accordance with our green
purchasing promotion policy, establishedin 1999, we are undertaking companywide green purchasing efforts that give
preference to the purchase of
manufactured goods and services withlow environmental impacts. We have set
company-wide targets that follow ourgreen purchasing guidelines and areencouraging these purchasing efforts.

■ Office and other supplies
Item■ Electricity consumption of offices(1 million kWh)

119

Green purchasing rate
Targets

117

113

Performance (fiscal 2004)

100% 99%
OfficeDetails:
supplies
Copy paper
100%(43 items)
OA devices (5 items) 99%
Stationery (26 items)
97%
Appliances and furniture(11 items)
97%

0

00

Base year01

02(1000 m3)

1,046

120

73

106

03

04 (Fiscal year)

804

749

03

04 (Fiscal year)

Consumption

978

901

99

100

106

■ Water consumption■ Electric power equipment materials and parts

80

Consumption

84

60

0

00

Base year

01

02

40

■ Copy paper consumption

20

(t)

Amount purchased

0
Fiscal 2002

Fiscal 2003

Fiscal 2004

1,001

1,021
935

919

904

01

02

03

■ Automobiles

Desulfurization
gypsum100％

Heavy crude
oil ash100％

Waste oil86％
97％

Construction
materials
Cement raw
materials
Rare metal
recovery
Fuel etc.
Metal recovery

Metal scraps
Waste concrete
utility poles

Main recycling
applications

100％

Roadbed materials■ Ordinary waste 3R efforts
We are also working to reduce copy
paper, newspaper, magazines and otheroffice waste and to recover theseresources. We are also collecting driftwood,
fallen leaves and other materials that
accumulate at dams for use as soil
improvement materials and other uses.

PCB waste recycling

Recycling Center for Utility Pole Transformers

04 (Fiscal year)■ Vehicle fuel consumption and efficiency(kL)

Consumption

4,995

0

4,948

(km/L)

Fuel efficiency

4,775

5,020
4,438
9.04

Resource
recovery rate
99％00

Base year

9.29

Industrial andother waste

0

9.41

(Fiscal 2004 performance)

In addition to electric automobiles, we are
actively increasing the use of low gas
emissions vehicles (LEV) and hybrid vehicles.

9.16■ Applications for resources recoveredfrom industrial and other waste

Coal ash49

We continue efforts in our immediate
environments at every business place touse electricity, water and otherresources that are indispensable for ourdaily business carefully. In particular, wehave set company-wide targets forelectricity, water, copy paper and vehicle
fuel conservation and are pursuing avariety of efforts to reduce their use.

9.14

Pioneering Efforts to Protect the Environment

II

Office energy and resource
conservation efforts

Green purchasing promotion

Number of items covered

3R promotion

00

01

02

03

04 (Fiscal year)

Base year

Kansai Electric Power established the Recycling Center for Utility Pole
Transformers to safely decontaminate and recover insulation oil and otherresources that contain trace amounts of PCB from utility pole transformers.
This center passed Osaka City industrial waste processing facility pre-use
inspections and was completed in January 2004. Full operation began in
April 2004, after we received confirmation from all those concerned thatthe center can, according to plan, maintain functionality, safety andenvironmental protection during continuous stable operation.

Independent review
The Kansai Electric Power Co., Inc. commissioned Tohmatsu Environmental Research Institute to perform
an independent review to obtain assurance regarding the environmental data of results presented in the
CSR Report.

In connection with this independent
review, we received the following guidancefrom Tohmatsu Environmental ResearchInstitute for our further improvement.
① Expansion of scope
The scope of compiled data of results only
covers The Kansai Electric Power Co., Inc. It
was recommended this scope of compilation
be expanded to also cover group companies
in the future.

② Calculation method for environmental
data of results
With respect to certain data of results, there
were cases of different calculation methods
being used by each business unit. Clear rules
should be made to establish uniform calculation
methods.

③ Compilation method for environmental
data of results
Headquarters and business units are compilingdata of results by hand or using spreadsheet
programs. To prevent miscalculations andimprove the accuracy of data, the compilation
process should be systemized.

① We

will increase the number of groupcompanies compiling environmental data ofresults. We will also expand activities related tocertain items of Eco Action (page 34) to ourgroup companies and compile their data.
② With respect to the noted different calculation
methods used for environmental data of results,
we will establish clear and uniform rules.
③ With respect to the compilation of environmental
data of results, we will consider the introductionof a system together with group companies.

II
Pioneering Efforts to Protect the Environment

We will act upon and respond to theirrecommendations as follows:

Acquisition of the EcoLeaf environmental label
The EcoLeaf environmental label is an environmental labeling system overseen by the Japan Environmental Management
Association for Industry (JEMAI). This label indicates that a product has been registered as having received third party
inspection for quantitative environmental data for the lifespan of the item, from resource procurement to disposal andrecycling. In July 2003, Kansai Electric Power was the first in the energy service sector to acquire this certification, which was
renewed with fiscal 2004 performance data in June 2005.
In the future, we will continue to disclose this type of environmental information to maintaincustomer confidence.
■ Main environmental data certified
Product: Grid electricity
Specifications: 60 Hz
Year covered: fiscal 2004
Lifecycle global warming load (CO2 equivalent): 0.411 kg-CO2/kWh
CO2 equivalent from power generation (average of all days):
0.356 kg-CO2/kWh (fiscal 2004)
0.284 kg-CO2/kWh (fiscal 2000-2004 5-year average)
Registration renewal certificate

50Efforts to
II Pioneering
Protect the Environment

Efforts to Reduce Radioactive Waste

Appropriate handling ofradioactive waste
Low-level radioactive waste

Stored in tank untilradioactivity is
sufficiently attenuatedFilter withgas filter.

LiquidSafety check
Release into
atmosphere.

Distilled liquid
Concentrated
by evaporation

Discharge at sea.

Effluent isconcentrated

Solidification
with asphalt
Safety checketc.

Concentrated
liquidSolid
Packedin drums(solidified)Compaction

Stored underground at
Rokkasho-mura, Aomori

Wastestorage

Confirming
compliance with national
technology standards,
safely disposed ofunderground

Periodically sample and analyze.
Continuous monitoringof environmental
radiation levels(monitoring post)

Seaweed,
grass

Fish

Seabed,soil

Airborne
dust■ Periodic sampling and analysis
Natural dose per person (annual, global average)

In order to confirm that the radiationthat occurs in the operation of nuclear
power plants does not reach aproblematiclevel,
weconduct
inspections through monitoring posts
and other means.

High-level radioactive waste* http://www.numo.or.jp/

Naturalradiation• 0.4 from space• 0.5 from earth• 0.3 from food• 1.2 from radon in the air

Unit: Effective dose (milisieverts)
Below

10

Artificial
radiation

6.9

2.4

Chest X-ray computer
Sectional examination (CT scan, 1 time)

0.6

0.1 0.05 0.01

Stomach X-ray
Group medical
examination (one time)

Chest X-ray
Group medical
examination (one time)

0.001

From nuclear
power plants(annually)

Radiation dose received by the public living near nuclear power stations that is emitted by radioactive waste is less than 0.001
milisieverts per year. This is extremely low compared to the amount of natural radiation received (2.4 milisieverts per year).

■ Processing and disposal of high-level radioactive waste
Generation of waste
Reprocessing

Inspection and measurement ofradiation and radioactive substances

The geologic disposal policy for highlevel radioactive waste that results fromthe reprocessing of used fuel is to store
it safely for a cooling period of 30-50
years before final disposal undergroundat a depth of more than 300 meters.
Furthermore, to cope with the long-term
uncertainty of geologic disposal, avariety of hypothetical scenarios are
considered scientifically to confirm thesafety.
At present, the Nuclear Waste
Management Organization of Japan*(approved by the Minister of Economy,
Trade and Industry), the main agency
responsible for disposal, is in theprocess of selecting a disposal site.

51

Drops well below
discharge
regulations

Gas

Spent fuelPioneering Efforts to Protect the EnvironmentII

The radioactive gas and liquid wastethat occurs at nuclear power plants isfiltered, separated by evaporationequipment
intodistilledandconcentrated liquids and otherwise
processed to reduce radioactivity
according to its characteristics. Then,after confirming that the radioactive
substance concentration is low enough,it is released into the atmosphere andocean while inspecting it with aradiation monitor.
Radioactive solid waste, which isconcentrated liquid that has beensolidified, and mixed solids comprisedof metals and other materials, iscompressed and packed in drum cans.
After it is safely stored and confirmed tobe compliant with national technologicalstandards, the drums are placed in anunderground facility so that they will nothave any effect on the living
environment.

■ Processing and disposal of
low level radioactive waste

Processing

Storage

Disposal

Products
Glassified
Solid

Canister

Waste

After separating uranium andother useful substances from thespent fuel through reprocessing,high-level radioactive waste
remains.

Enriched, condensed waste fluids
and glass are mixed creating astable solid substance inside thecanister.

Canister

The resulting substances aresafely stored to cool for about
30 to 50 years.

The waste will be finallydisposed of geologically, buried
300 meters underground.

Open final
disposal site(2035-2039)

Disposal site selection
STEP 1

STEP 2

STEP 3

Select candidate sites forpreliminary studies.
(2005-2009)

Select candidate sites fordetailed studies.
(2010-2014)

Select sites for
final disposal site.
(2025-2029)

Japan, a country that is poor in energy
resources has made reprocessing andrecovery of used fuel and effective useof plutonium, uranium and otherelements a fundamental national policy.
Furthermore, in October 2003, theEnergy Basic Plan created by the cabinet
also states clearly that “with safetyassurance as a prerequisite, nuclear
power generation, including the atomic
fuel cycle, is to be promoted as a main
power source,” and that “pluthermal* is tobe promoted as the primary immediate
method.”disposal without recycling for energy
security, environmental compatibility,
ability to respond to future uncertainties
and other aspects. They confirmed thatviewed comprehensively the currently
used reprocessing route is superior andshould be continued.
Kansai Electric Power will work to
make certain that the process of

Uranium ore■ Atomic fuel cycle

Refining/conversion

Uranium mine
Uranium/plutonium

Fast breeder
reactor fuel reprocessing

recycling fuel is mixed with uranium to make mixed oxide(MOX) fuel and used again in light water and thermal
nuclear reactors.

Recycledfuel

Recycledfuel

Reprocessing

MOX fuel
Fast breeder reactor

MOX fuel(pluthermal)

Low-level radioactive waste
underground facility

Compared to low-level radioactive waste, many technological and social issues must
be solved for the disposal of high-level radioactive waste.
An atomic fuel cycle can reduce and minimize the volume and toxicity of high-level
radioactive waste disposal, giving it great merits from the perspective of environmental
compatibility.

High-level radioactive waste
volume reduction

Reduction of high-level radioactive
waste disposal toxicity

By reprocessing high-level radioactive
waste, its volume can be reduced 70-80%
compared to not recycling.

The latent harmfulness of theradioactivity of high-level radioactive
waste is reduced to one-eighth by thelight water reactor cycle. In contrast, if afast breeder reactor cycle is realized in
the future, the reduction could be
increased to as much as one-thirtieth.

MOX fuel■ Volume of high-level radioactive
waste disposal■ Latent toxicity of radioactive
waste

Plutonium
10 %New Nuclear Policy Planning Council (8th) publication no. 3
Atomic Fuel Cycle Volume Analysis (revised edition)
simplification

Uranium 238
96 %Uranium 238
93 %RecycleProcessing/disposal

High-level
radioactive
waste
5%

Naturaluraniumordepleteduranium
90 %Reprocessing fuel used at nuclear power plants(recycled fuel) allows the recovery of the useful
substances uranium and plutonium for reuse as fuel.
Out of the recycled fuel, only a mere 5% or lessbecomes radioactive waste that must be disposed of,while more than 95% is reusable uranium andplutonium. For resource-poor Japan, effective reuse of
these is thought to be necessary.

（10,000 m3）60

Total direct disposal volume
50
40
30

Total volume reprocessed(switch to FBR)

20
10
0
2000

2050

2100

2150

* Calculated from glassified solid overpack volume.

For direct disposal, calculated for the volume of two
storage canisters.

II

New Nuclear Policy Planning Council (9th) publication no. 14
Atomic Fuel Cycle Volume Analysis (revised edition)
simplification
Latent toxicity of high level waste
radioactivity from equal amounts of electric
power generation*

Plutonium
1%

Nuclear power station (light water reactor)

Environmental merits of establishing an atomic fuel cycle

High-level waste occurrence (volume*)

Uranium 235
1%

Uranium 235
4%

Uranium fuel processing
Recycled
fuel

Low-level radioactive waste■ Recycled fuel (used fuel)Uranium fuelafter power
generation

Recycled fuelstorage center(intermediatestorage facility)

RecycledfuelHigh-level radioactive waste

Geologic disposal facility(final disposal)

Uranium fuelbefore power
generation

Light water fuel recycling

Plutonium fuelprocessing

Fast breeder
reactor fuel cycle

At present, the Atomic Energy
Commission’s New Nuclear PolicyPlanning Council is working on a new
Nuclear Energy Policy Outline. In thedraft of this outline, the reprocessing
route is recognized as better than direct

A recycled fuel storage center is a
facility where recycled fuel that can bereused as an energy resource in the
future is stored appropriately for a fixed
period before reprocessing. Currently,
about 900-1,000 tons of recycled fuelare produced annually in Japan.
Considering the annual uranium
capacity of 800 tons of the Japan
Nuclear Fuel Limited reprocessing plantunder construction in Rokkasho-mura,
Aomori-ken, new facilities to store
recycled fuel outside power plants will
be necessary.

Enriched
uranium

Depleted
Uranium
uraniumenrichment
Changeover
Uranium/
plutonium
Recovered uranium* Plutonium that has been recovered by reprocessing

Recycled fuel storage centerestablishing Japan’s atomic fuel cyclein accordance with national policy issound. While gaining the understandingof local residents and everyone
involved and putting safety first, we
intend to continue pursuing thepluthermal plan.

Pioneering Efforts to Protect the Environment

Establishing an atomic fuel
cycle

1

Direct disposal
Glassified solid(light water reactor cycle)

10-1
10-2

1/8

10-3
10-4

1/30

10-5
10-6

Glassified solid (FBR cycle)
Latent radioactive toxicity (maximum
10-7 value) of the necessary natural uranium
for equal amounts of power generation
10-8
Year 1
10-2
10-4
10-6

10-8

10-10

* This is not the actual danger of high-level radioactive

waste, but rather its latent toxicity. The value is relative
to the latent toxicity of used fuel after one year, which is
set at one.

52

Efforts to
II Pioneering
Protect the Environment

Eco-business Expansion
The Kansai Electric Power Group has pursued revegetation, environmental assessment inspections andother environmental protection activities for many years.
Using the expertise and management resources gained from these efforts, we are engaging in newenvironmental businesses, and actively pursuing environmental, recycling and other projects.

Kanden-el-farm, Inc.
Global environmental protection,
regional vitalization and environmentallyfriendly product development are partsof our management philosophy. Byregenerative processing of unused
natural wood material resources, we
contribute to the creation of a resource
recycling-oriented society.

Kanden-el-farm concept
We combine regenerative process
technologies (knowledge) and the
traditional agricultural skills (wisdom) of

the regions that contain hydropowersources with bioregion* techniques tocreate a regenerative process for dam
driftwood, forest thinning scraps andother materials and realize a resource
cycle and regional symbiosis. This
process produces livestock litter, whichis lacking in the region. After it is used,part of the sold livestock litter is boughtback to make high quality organic soil
improvement materials for uses
including regional vegetable cultivation.
The Kanden-el-farm concept has beenhighly evaluated as a business modeland received the fiscal 2001 Good
Design Award.
* By making maximum use of the regional climate,microorganisms, topography, technology and resources,
this regional vitalization technique can maintain anddevelop natural environment protection, regional history
and traditional wisdom, while creating new lifestyles andculture.

■ Kanden EL-Farm concept

Unused natural resources

II
Pioneering Efforts to Protect the Environment

Waste treatment

Dam driftwood, grass and leaves,thinning waste, pruning waste

EL-Farm

Farm(Bioregion)

Soil

Kanden EL-Farmconcept wasawarded theGood DesignAward for thebusiness model
section.

RecycleLocal area

Soil improving agent,cultured soil

Livestock litter(EL-compo, EL-Farm 2)(EL-Wood)

Planting base (EL-Farm 1)

Fertilizer material (EL-Chip)

Kanden Gas and Cogeneration Co., Inc.
In addition to providing complete
support in supplying customers with
optimized energy systems, we contributeto energy cost reduction through ESCO
projects that guarantee conservation
results.

ESCO projects
ESCO is an abbreviation for energy
service company. As one, we diagnose
the energy use status of factories,
buildings and other structures andpropose effective systems for energy
conservation.

53

We provide total support from reform
to operation.
< ESCO examples >• Reform of lighting, air-conditioning,
toilets and other aspects of businessbuildings• Reform of lighting, pumps, fans andother factory equipment■ Project image
ESCO project
Kansai ElectricPower GASCO
Comprehensive
Contract

Preliminary diagnosis
Memorandum
Detailed energy diagnosis

Energyconservation
effects
guarantee

Implementation plan proposal
ESCO contract
Reform work

Energyconservation
effectconfirmation

Verification of reduction
Operation, management and maintenanceTHE GENERAL ENVIRONMENTAL TECHNOS CO., LTD.
As a general environmental engineering enterprise that is involved in the fields of environment, civil engineering and architecture, we
contribute to the realization of affluent regional communities and the protection of the irreplaceable global environment.

Environmental impact assessment and risk management

Environmental restoration and regeneration

From large-scale public projects to small-scale development
projects, we handle every type of environmental assessmentand environmental impact inspection. We also provide
consulting about the ecosystem impacts of chemical substances,soil and groundwater pollution, global warming issues and avariety of other environmental risks.

We undertake every step, from inspection and design toexecution, for environmental restoration and regeneration
projects, including revegetation that is suitable to regional needs
and characteristics, green urban rooftop installation and thecreation of seaweed beds and biotopes.

Birds of prey inspection

Ecological revegetation

BiotopeII

Environmental information analysis

Global and regional environments

Using cutting-edge information technology, we provide avariety of services, including phenomenal analysis appropriate
for the environment, environmental risk analysis andenvironmental management.

From consulting to handling global environmental issues, we
provide total planning for regional development that is symbiotic
with nature.

MOSS WORKS KANDEN Co., Ltd.
As the first business in the world tofocus on selling moss as a rooftop
revegetation material, we contribute toalleviating the worsening urban heatisland phenomenon.

Rooftop greenery merits
The heat island phenomenon results fromincreased road paving and buildings causing

urban temperatures to become higher than
the surrounding areas. The rooftop greenerythat this company creates not only
contributes to alleviating the heat island
phenomenon, it also provides the comforting
effects of plant-life to soothe the spirits ofurban dwellers. Our efforts have been
attracting attention as a means of increasing
the comfort of the urban environment.

Pioneering Efforts to Protect the Environment

Environmental assessment

Rooftop greenery

KANDEN GEO-RE Co., Ltd.
As a professional group that handles
pollution soil measures, we provide
customers with optimal solutions
through consulting and purification
projects.

Providing total solutions forpolluted soil
By employing a continuous processing
system that combines the previously
separate techniques of cleansing andheat processing, we are able to purify
polluted soil at lower costs and withgreater effectiveness. With a recycling
rate greater than 97%, our purified earthand sand can be reused as soil
improvement and horticultural materials.
With this purification technology as thefoundation of our business, we also
provide total solutions from inspection,
analysis and other consulting services tothe sale of purified soil.

Dedicated wharf

Temporary soil warehouse
Office building

Product stockpiles
Cleansing building

Pre-processingbuilding
Heat processing equipment
Approach

Plant site

54

C
Communication
ommunication&&S
Solutionsolution- 〜企業の社会貢献とボランテ
the environmental measures and socialィresponsibilities
アを考える〜of electric power companies-

As an enterprise responsible for sustaining comfortable lifestyles,
we are taking the lead on environmental issues in order to help realize
a sustainable society.

Pioneering Efforts to Protect the Environment

II

Leading our group as a
responsible enterprisecompany rules during working hours,

Member Eco Family Movement. We

but as soon as most people step out the

distribute many pamphlets about energy

company gate, they forget it all. Are youconservation and tools that can be usedtaking any measures to avoid this andat home so that our employees canMorishita: Having been shown Kansai

to encourage your employees to havemake efforts to conserve energy with

Electric Power’s past reports and data, I

deeper environmental awareness?

their families.

see that you seem to have been thoroughImai: Kansai Electric Power has about

about

21,000 employees. Since 1998, we have

implementing

environmental

involved their families in our 100,000

measures.

As people living on the sameplanet, we want to make themost of communication.

Imai: For a Japanese enterprise, Kansai

55

Electric Power stands out for beginning

Morishita: That sounds great. At work

to make efforts on behalf of theand at home, awareness of energy

environment at a fairly early stage. In

conservation

1990, before global environmental issues

becomes actual practice and common

were taken up on a worldwide scale, we

sense that people learn and can turnestablished the Five Basic Principles of

into action. If you extended this to yourthe Global Environmental Action Plan,group companies, it could spread evenand the following year we establishedfurther. I have always thought that

action guidelines. We have continued

corporate

these efforts to the present, revising themproportional to the size of the enterprise.

as necessary. Furthermore, we are

When you become a business as large

activelyenvironmental

as Kansai Electric Power, I think you

afforestation projects abroad and otherhave the responsibility to pull along yourglobal activities.

group businesses.

engagedinMorishita: I see. Still, Japanese

Takeshi Imaibusinesspeople may carefully follow

President, The General Environmental Technos Co., Ltd.
(Former Executive Officer and Director, Office ofEnvironmental Considerations, Kansai Electric Power)andsocialtheenvironment

responsibilityis

Imai: In order to develop CSR as theKansai Electric Power Group proactively,

we created the Kansai Electric Power

Policy for
Fiscal 2005 Efforts

Group CSR Action Charter in 2004, and,this May, we created the Kansai ElectricPower Group CSR Action Standards as

Pioneering Efforts forEnvironmental Issues

individual concrete action guidelines.
Furthermore,

we

have

begun

environmental e-learning for all Kansai
Electric Power Group employees. In
order to seek to unify group awarenessas a whole, during environmental month
we

also

implementedacleanupmovement as an activity that cancontribute to the communities where wehave facilities. We hope that, because of
these various activities, environmental

MORISHITA Kenprotection efforts become a habit for our

President, Eco-Management Instituteemployees and become engrained in
the group as a whole.

Morishita: I see. I am looking forward

practice even more frank communication

to the results of these efforts in theas part of their social responsibility. For

future, and hope that they will spread toexample, nuclear power generation may

your customers and others, too. By the

not emit CO2 during power generation,way, though, speaking bluntly, isn’t

but there are still many issues that needencouraging energy conservation an

to be solved, including nuclear plantundesirable thing for an electric power

decommissioning and radioactive wastecompany

handling. Furthermore, many people

from

the

perspectiveofmanagement?

now have high expectations for new

Imai: We certainly hear this occasionally,energy. How are you going to pursue

but energy is indispensable for people tothis? I want Kansai Electric Power tolive comfortably. When you hear theshow us its mid and long term vision forwords, “energy conservation,” you mightthese kinds of issues. The R in CSR is

think that this means stopping the use offor “responsibility,” which derives fromenergy, but really, what I think it means is

the word “response.” In essence, I thinkthat using the need energy effectively and

it is important to take a stance forwithout waste is important.

responding to these difficult issues

Morishita: I agree. I often tell people,

sincerely. By building communication“You should not waste the electricity

between people, mutual understandingthat the electric power companies haveshould occur. I have high expectations

put so much effort into making.” In

for Kansai Electric Power in the future.

short,

andImai: Thank you. Looking at global

environmental issues are not justenvironmental issues 50, 100 years fromproblems for businesses, but rather

now, there are some that we all have tothey are issues that end-users must

think about together. We need toalso face.

understand each other and cooperate. I

Imai: Everyone needs to actively

will take your comments to heart anddiscuss and debate the issues and thenhope to make good use of them in thecooperate fully in the pursuit of those

future.

energyconservation

With the Kyoto Protocol now
in effect, expanding global
warming prevention measuresand other efforts for theenvironment will also lead to
improving our enterprise value.
Specifically, while continuing
and strengthening our Eco
Action efforts, we intend to
implement
environmental
management in every groupcompany. In particular, we will
promote efforts for energy
conservation, green purchasingof office supplies and 3R
measures as key group-wide
shared management items.
Furthermore, we will invite third
party examinations to inspectthevalidityof
ourenvironmental impact data.

targets that we set. As people living on
the same planet, we have to cooperatewith each other.

Morishita: For those reasons, I hopethat electric power companies will

56

Contributing to
III Actively
Regional Society

Contributions to Society as a Corporate Citizen
As an enterprise with deep connections to communities and individual lifestyles, we are actively
contributing to regional society.

Support for people withdisabilities
Desiring to realize a society in which
both people with disabilities and those
without live together joyously, Kansai
Electric Power promotes efforts to create“barrier free hearts.”
We sponsor Kanden Collabo Art 21 withthe cooperation of the TanPoPo-No-Ye
Foundation, social welfare associations
from every community and other groups inorder to support the artistic efforts ofpeople with disabilities. We invite
submissions of pictures and otherartworks from people with disabilities
throughout the Kansai area and recognize
outstanding works.

Diverse interaction rooted inlocal communities
We want people to feel even closer to
Kansai Electric Power. Each businessplace cooperates in the planning andimplementation of regional festivals,
sporting events and other events
through employee volunteers. We also
help, for example, with distance runningraces by providing electric automobiles
that do not emit exhaust gas. In
addition, we cooperate with local
citizens and groups to make ourenvironments more beautiful throughcleaning activities not only around ourbusiness places, but also at tourist
spots, beaches, rivers, local community
public facilities and other locations.

Actively Contributing to Regional Society

III

Supporting distance races
Our employees participate as
volunteers in many races including
the Mihama Itsuki Hiroshi Marathon
and the National Wheelchair Race.
Furthermore, we provide company
electric automobiles to help
conduct of Kyoto City Half
Marathon, the Ujigawa Marathon,the Biwako Men’s and Women’s
Ekiden and other races.

Cooperation in regional andtraditional events
We are deeply involved in diverse
events ranging from assisting with
the Kobe Luminarie to participatingin the Kyoto Aoi and the Ecchu
Owara festivals.

Environmental activities incooperation withlocal communities▲ Mihama
Itsuki Hiroshi
Marathon
Kanden Collabo Art 21

Support for art and culture
promotion
Every year we sponsor concerts by
local symphonies and other musicalgroups throughout the Kansai region.
With these performances, we express
our gratitude to our customers andencourage cultural activity in the region
by providing opportunities to enjoy
famous classical music and opera
masterpieces.

▲ Participationin the Kyoto
Aoi Festival
procession▲ Cleaning
activities▲ Releasing
juvenile fish

TOPICS
Kanden Kagayaki Festival
Every year since 1995, for the benefit of society, we have held a concert withmusical performances and other acts by people with disabilities. Through thisconcert, we hope to contribute to the goal of realizing a society in which all people,
both with and without disabilities, live together harmoniously. In close cooperation
with numerous NPO and NGO groups, government agencies, labor unions andother enterprises, we have developed this as a main stage event of the Citizen
Festival in Osaka, which draws about 70,000 municipal residents.

57■ Main activities in local communities

We undertake cleaning activities
at the Kino River in Wakayama
Prefecture, the Suma seaside in
Hyogo Prefecture and other tourist
spots, as well as for Osaka’s Tenjin
Festival and other events.
Furthermore, every year during
environmental month (May-June),
we conduct juvenile fish releases
to give ordinary citizens anopportunity to feel closer to nature.

Education of the next generation

Employee volunteer activities

Support for employee volunteer
activities

To nurture the children who will
create the future and bear responsibility
in the coming era, our staff makes
direct school visits to teach the next
generation
about
energy,theenvironment and other issues.

Every year 70 -100 employees
volunteer at the Kanden KagayakiFestival social benefit event as
wheelchair assistants, main stage
security and guides, as well as helping
with the presentations of other groups.
Furthermore, our employees actively
volunteer in local distance runningraces, festivals and other community
events, deepening communication withother citizens through these activities.

We support the desires of ourindividual employees to contribute tosociety through volunteer activities. To
do this, we have created andimplemented systems for volunteer
time-off, matching donations and gifts,
and recognition of activities that
contribute to society. We also provide
information to employees about
volunteer activities in which they might
participate.

Volunteer time-off use results(Fiscal 2004) 111 instances totaling 195 days

School visit

Kanden Kagayaki Festival

Matching and gift fund results(Fiscal 2004) 11 instances totaling 740,000 yen(This does not include contributions
related to large-scale disasters.)

With this system, the company
supports contributions within a set
limit to public organizations that meet
fixed requirements made byindividual employees and collected
through workplace fund-raising
activities.

Education using a company electric automobile

III
Actively Contributing to Regional Society

This system recognizes activities
that contribute to society and meet fixed
conditions, allowing employees thatparticipate in them to take 50 -100% of
the time taken for them, within anannual limit, as specially recognizedtime-off.

Race water station volunteers

TOPICS
10 years after the Great Earthquake-Remembering“1.17” at the Kobe Branch Office
January 17, 2005 marked the 10th anniversary of the Hanshin-Awaji Great Earthquake Disaster.
Our Kobe Branch Office displayed the illuminated message “1.17” on its building. We did this incoordination with the Hanshin-Awaji Great Earthquake Disaster 1.17 Gathering held at theadjacent Higashi Yuenchi park.
In addition to this, the Kobe Branch Office, as an enterprise that experienced the disaster alongwith the city, held photograph exhibits, conducted electrical equipment inspections of refuge
shelters and cooperated in the Messages from Kobe: Tenth Anniversary of the Great HanshinAwaji Earthquake project that seeks to promote town-planning to make Kobe a safe, secure andappealing city. We did this with the goals of “gratitude and encouragement,” “remembering
earthquake disaster damage,” and “disaster prevention awareness education.”

58

Communication & Solutions- Thinking about business social contributions andvolunteerism-

Because we are a business rooted in the region, we foster a corporate
culture that actively pursues contributions to society outside of ourmain business and cultivate personnel with strong volunteer spirits.
After completely fulfilling our main
business duties, we focus our strengthon activities that contribute to society.
Hayase: Today our theme is “enterprise

Actively Contributing to Regional Society

III

59

contributions to society,” but I think thatbusinesses already contributes tosociety in some form or another throughtheir work, so fulfilling your main
business activities well is theprerequisite task. In particular, throughthe supply of electricity, Kansai ElectricPower fulfills an extremely important rolein supporting the daily lives of the peopleof the region and the business activitiesof other enterprises.
Miyamoto: That's right. Electricity is avery convenient form of energy, but one
characteristic is that unlike gas, oil andother sources it cannot be kept in stock.
For this reason, we must account forseasons, weather, special events, daily
activities and other minute factors toanalyze and predict the necessary
electric power for each day, and then,generate and supply just thatnecessary amount of power everyday.
If, moment-to-moment electricity
consumption and power generation andsupply becomes unbalanced, wave
frequency and voltage also become
unstable, causing trouble for ourcustomers. Of course, we also
absolutely must avoid not being able toprovide electricity for a long period. We
know that our
great task is toprevent
thesekinds of things
andprovideelectricity safely
and stably. For
exactlythisreason, when the
Hanshin-Awaji
Great Earthquake
Disaster occurredin 1995, we feltthat “times likethis are tests ofTsuneaki Miyamoto
our reason for
Executive Officer and Director
Office of Community Relations
existence.” Kansai
The Kansai Electric Power Co., Inc.
ElectricPower

employees were unified along withGroup company employees in ourefforts to restore electric power as
quickly as possible.
Hayase: I see. Supporting daily life in
the region is truly an activity that
contributes to society. Especiallybecause you are a business that isrooted in the region, it should be easy
for you to foster a corporate culture that
contributes to society even outside yourmain business. My impression is thatyou have been active in efforts tocontribute to society outside your usualbusiness from early on. For example, in
1993, you established Kanden L-Heart,Co., Inc. to actively promote theemployment of people with disabilities,
and your social welfare foundation
Kanden Welfare Agency, established in
1998, is operating EL Home Ashiya, aspecialelderly
nursinghome.
Furthermore, I think that youremployees include many outstanding
members who are very dedicated tovolunteer activities and making
contributions to society.
Miyamoto: Kansai Electric Power isbuilt on the prosperity of the region.
Since we are a truly regional enterprise,

we pay close attention to even slightmovements in Kansai economy andsociety and actively supporting theregion is an important part of our work.
KansaiElectricPower
hasapproximately 21,000 employees, so
we have all kinds of people, forexample, qualified Buddhist priests andpeople with disabled family members.
When we start new projects that willcontribute to society, people like thisoften step forward eager to get
involved.
Among recent efforts, Kanden Collabo
Art 21, which was started as a 50th
anniversary commemorative event, hasbeen expanding in scale every time wehold it. This event has led to greater
cooperation
with
NPOs
and
government agencies. I am very happy
that these kinds of efforts have beenhighly regarded and have continued tobe successful. The company sponsors
public exhibitions of art by people withdisabilities, and staff from eachbusinessplacepresentaward
certificates for winning artworks. We
also exhibit the works at branch officebuildings, regional facilities and otherlocations in a traveling exhibition.

Kansai Electric Power has continuously
carried this out with the cooperation ofprefectures, concerned social welfare
associations and other groups, whileemphasizing our relationships with theregion on a company-wide basis.

Policy for
Fiscal 2005 Efforts

Actively Contribute to
the Development ofLocal Communities

Personnel who serve local
communities even after retirement
Hayase: In addition to such companywide efforts, Kansai Electric Power has
also created corporate systems to
support employee volunteer activities,
including a volunteer time-off system. I
think that the business creating such
systems has a great effect on
increasing employee awareness ofparticipation in society.
Miyamoto: Since the volunteer time-off
system is supposed to support
employee voluntarism, our staff areusing it effectively as they need. I thinkthat what they gain from relationships
with people in the community throughvolunteer efforts adds to therelationships they have throughbusiness and family, contributing to even
their having even more fulfilling lives.
Hayase: I agree. In that sense, I hopethat people who are activein the business, as well as
those who were active, will
also become involved involunteer activities. In fact,
volunteer organizations,NPOs and other groups
need people with their
specialabilities.
For
example, we need theability to make plans andproposals when applying
forgovernment
andfoundation grants. At suchtimes, if we had people
who could skillfully prepareplans and people withstrong proposal making
abilities, it would make ouractivities
smoother.
Considering this, volunteer
organizations and NPOs
need people with practicalenterprise
experience

Noboru Hayase
Executive Director
Osaka Voluntary Action Centermuch more than those people realize.

Miyamoto: Is that so? In contrast, as abusiness, we would like NPOs and othergroups to give us more information
about the kinds of people they need.
Consideringthechanging
era,
opportunities for retired businesspeople
to participate in volunteer and otheractivities should increase from now on. I
believe that if present and former
employees of Kansai Electric Power and
our Group companies could fulfill
volunteer needs, we could contributeeven more to building a better society.
The employees and retirees who
participate in these activities will be able
to use the skills they gained throughtheir work. If they can make use of thesein a second role in society, I think we will
be able to say that they have wonderful
lives.
Hayase: That is why I hope that people
who have polished skills at work will
actively participate in local communities
even after retirement.
Miyamoto: cultivating people who help
the region even after retirement -forKansai Electric Power, this is also an
important part of our contributions tosociety as a business. I want to promote
such activities from now on.

Whileserving
regional
development and industrial
invigoration
andseeking
coexistence
andmutualprosperity with the region, we
will also support the participationof our employees in activities
that contribute to society.
Specifically, we will seek
evaluations
fromregional
communities of our activities insupport of regional organizations,both those that Kansai ElectricPower undertakes independently
and those in response torequests. In addition, we will
evaluate the effects and impactsof our own business activities,
constantly
reviewingandreforming them in order toachieve the greatest benefits
fromtheperspectiveofcoexistence with the region andmutual prosperity. Furthermore,in order to link employee desires
to volunteer with actual activities,
we will provide Group-wide
information and opportunities topromote volunteer activities.

60

for Human Rights andIV Respect
Creation of Good Workplace Environments

Respect for Human Rights
The Kansai Electric Power Group is working as an enterprise to deepen every employee’s accurate
understanding of human rights, while making efforts to become a business that does not tolerate any kindof discrimination or sexual harassment and to realize a discrimination-free society.
Fundamental policy

Respect for Human Rights andCreation of Good Workplace Environments

IV

We are aware of our social
responsibility as an enterprise to help
eliminate every kind of discrimination,
beginning with traditional caste
discrimination. We are working todeepen accurate understanding of
human rights by every employee and tocreate respect for human rights andgood workplace environments. As anenterprise, we are also taking steps tocreate a business culture that does nottolerate any kind of discrimination andto contribute to the realization of adiscrimination-free society.
Furthermore,
weunderstandinternational human rights standards
and reject forced and child labor.
Among other human rights efforts, wewill also thoroughly pursue theprevention of both workplace sexual
harassment and discrimination against
people with HIV.
In addition, we will further strengthen
cooperation with Group companies tosupport educational activities andotherwise
raise
human
rightsawareness throughout the Kansai
Electric Power Group.

■ Promotional System
Kansai Electric Power Promotional
Committee for Education on Discrimination
Member fromindividual organization

Committee
Chair

Member fromindividual organization

Fiscal 2004 human rights
awareness promotion efforts
We continuously implement equality
and human rights training asawareness-raising activities for all
employees, and in fiscal 2004 a total of
19,981 employees received training.
Furthermore,
we
implement
awareness-raising and human rights
education efforts during Constitution
Week to compliment those of Human
Rights Week. For example, during
Human Rights Week, we called forhuman rights slogans and received
7,499 with “Adopt a considerate heart
and a caring attitude to build a bright
future together” becoming the company
winner. We also held human rights
lectures on the theme of power
harassment, while providing information
about human rights on our companywide portal site.
Furthermore, in fiscal 2004, we
conducted a human rights issues
questionnaire survey of all employees
to determine the degree of their humanrights awareness for use in thedevelopment of future training. We thinkthat the questionnaire itself also
contributes to improving employee
human rights awareness.
We are also holding human rights
information exchange meetings withGroup companies and strengthening
our cooperation with them.
We will continue to pursue a variety
of awareness-raising activities in fiscal
2005.

Director

Member fromindividual organization
Member fromindividual organization
Member fromindividual organization
Member fromindividual organization
Member fromindividual organization

Promotional
councils of
branch offices etc.

61Group company
promotional
committees

Human rights slogan poster

Group company human rights information exchange
meeting

Member fromindividual organization

Committee chairrepresentatives

Kansai Electric Power Promotional Committee for
Education on Discrimination■ Discrimination and human rights training (fiscal 2005 plan)
Item

Details

Awareness-raising andtraining for all employees

Implement training for every employee at least once per year on a businessplace and job level basis. Use a variety of training methods to raise
effectiveness.

Development of company
human rights promotion
leaders

Actively send employees to external training meetings to develop leaders
who will promote training in the company.

Follow-up on human rights
issues questionnaire
results

Analyze the human rights issues questionnaire results and reflect them infuture efforts to create respect for human rights and good workplaceenvironments.

Constitution Week andHuman Rights Week
efforts

As linked awareness-raising activities, conduct lectures, human rights
slogan contests and other activities. Seek to raise awareness by making
employees aware of these activities.

Reconsideration of pastcompany practices

From the perspective of respect for human rights, reform daily company
practices that should be improved and raise awareness.

Information-sharing,support and cooperation
with Kansai Electric PowerGroup companies

To further raise human rights awareness among Group businesses, actively
pursue information-sharing, support and cooperation.

Labor Safety Assurance
Employee safety and health maintenance is one of the foundations of our existence as a business.
Kansai Electric Power endeavors to create workplaces where employees can do their jobs safely andhealthily.

To create workplace environments
where employees can do their jobs
safely and healthily, we are striving toeliminate disasters and create
invigorating workplaces that are healthy
and energizing. However, last year theMihama Nuclear Power Station Unit 3
secondary pipe rupture accident
caused a grave disaster that harmed
many people from cooperatingcompanies. Determined not to allow
such a disaster to ever occur again, weare rebuilding the foundations of oursafety and hygiene management andmaking improvements steadily.

Accident prevention policies andeducation
To prevent accidents during the courseof business execution, we are promoting
events and education to improve working
environments, including equipment safety
improvement and safety awarenessheightening. As a result, the accident
frequency rate of Kansai Electric Power
has remained at a level lower than thenationwide average. From now on, we
will examine latent risks in equipment
and work activities, and greatly increase
the energy that we put into risk reduction
and other disaster prevention efforts.

■ Accident frequency rate
Fiscal 2005-2007
Kansai Electric Power safety and hygiene
activity policies
Key policies

National
averageAccidents frequency rate

1.88

1.78

Related to hygiene

0

0.11

0.09

0.22 0.16

95

00

01

0.37 0.28

02

03

04 (Fiscal year)* Accident frequency rate: Indicator of accident frequency

Labor and management should be
unified in the handling of issues related
to safety and hygiene. For this reason,
we hold monthly Safety and Hygiene
Committee meetings to advance our
discussions on creating safer, healthierworkplace environments.

Group-wide safety efforts
We are conducting a wide range ofsafety activities in order to build a
Kansai Electric Power Sphere of Safetythat assures the safety of Group
company and subcontractor employees,
customers and every other person who
has any relationship with Kansai ElectricPower. Specifically, every year, we holda Kansai Electric Power Sphere of
Safety Promotion Meeting where we
conduct information exchange and otherefforts toward Group-wide disasterelimination. We will also continue toexamine the causes of the Mihama
Nuclear Power Station secondary pipe
accident last year and take measures toprevent recurrence of such a disaster.

widely used around the world that is calculated as thenumber of total accidents resulting in missed work per
million working hours.

■ Accident severity rate
Severity
rate

Vehicle driver certification system
Among other thorough safe driving
management measures, we haveestablished a vehicle driver certification
system and require employees who will
drive company vehicles to undergo
specific training and operation ability
checks with periodic follow-up.

National average

Promotion of mental healthcare

1.85

1. Revision of safety management foundations
2. Thorough safety efforts for partners andother companies
Promote mental health and lifestyle-related
illness measures

After analyzing an accident,
measures to prevent its recurrence areconsidered and carried out evenly
throughout the Group. Furthermore,human factor training and other efforts
are conducted at safety and hygiene
assemblies held periodically at every
workplace.

Kansai ElectricPower1.82 1.79 1.77

Related to safety

Safety and Hygiene Committee

Human factor measures

Safety and hygiene efforts

Kansai Electric Power

0.19
0.18 0.180
0.160
0.12 0.12 0.12

Increased stress in daily life andother factors make mental healthmaintenance important. Among otherefforts, we are working to provide
comprehensive education to deal withstress and have created an in-housecounseling service.

Support of voluntary health activities
Concerned about hyperlipidemia,
high blood pressure and other lifestylerelated illnesses, we provide healthguidance for improving exercise andeating habits, and support for employee
initiated health efforts including quitting
smoking.

0.13

0

95

00

0.002
01

0.005 0.011
02

03

IV
Respect for Human Rights andCreation of Good Workplace Environments

Safety and hygiene activity
policies and plans

0.004
04 (Fiscal year)*Severity rate: Days of lost work due to accidents per 1,000
working hours.

TOPICS
Company-wide Safety and Hygiene Conference
For the two months of July and August
every year, as an effort to assure safety andhealth during the season of intense heat, wehold the Summer Safety and Hygiene
Promotion Drive. We hold the Company-wide
Safety and Hygiene Conference on July 1 tomake the purpose perfectly clear, to heighten
safety and hygiene awareness and to foster asense of solidarity.

Company-wide Safety and Hygiene Conference

62for Human Rights andIV Respect
Creation of Good Workplace Environments

Equal Opportunity Employment and Creation of Comfortable Workplaces
While adhering to the expectations of related laws and regulations, the entire Kansai Electric Power Groupis pursuing a variety of efforts with the goal of achieving the realization of fair and impartial employment
and the creation of comfortable workplaces that suit individual abilities and aptitudes.
Promotion of hiring incompliance with the Equal
Employment Opportunity Law

Promotion of employment ofolder people

Promotion of the employmentof people with disabilities

Through the entire work cycle fromWe established the e-Staff System, a

In addition to creating OA operator

hiringtoretirement,

reemployment system for employees

positions for people with disabilities, weretiring at the age of 60 in 2001 or later.

established the special subsidiarydistinctions for gender. In particular,This system revises the previous retiree

company Kanden L-Heart and havesince the 1986 enactment of the Equal

reemployment system created in 1996,

taken other measures in the past to

Employment Opportunity Law, we havegreatly expanding the types of work so

actively hire people with disabilities. In

beenfemalethat energetic people older than 60 who

June 2005 our employment rate was

employees to equipment operation andstill have a desire to work can enjoy

1.98%, surpassing the legal rate ofmaintenanceotherwise

fulfilling lives and use their knowledge

1.8%.

expanding the range of work forand experience in our workplaces.

In the future, we will continue to do

women. When the Equal Employment

Since creation of this new system,

our best to promote employment ofOpportunity Law was revised in 1999,

every year about 20 retirees havepeople with disabilities in order tothroughsought reemployment.

contribute to their independence anddeployment

activelywithassigningwork

discussions

and

with

femaleemployees, we established a sexual

In the future, based on the Revisedharassment consultation desk and

Law Concerning the Stabilization of

made

other

employment

Respect for Human Rights andCreation of Good Workplace Environments

conductnopersonnelIVwemeasurestocreateEmployment of Older Persons that seeks

environments■ Change in employment ratewheremeasures to increase incrementally the

women can make full use of theiremployment of workers up to age 65, in

abilities. In the future, we will continue

preparation for an increasingly older

to deploy our personnel with nosocietyour

1.5

distinction for sex and assign ambitious

reemployment system and take other

1.0

employees to suitable business areas

steps to promote the employment ofand promote them according to theirolder people who desire to work.

we

will

examineresults.

%

2.0

0

TOPICS
Seeking barrier-free hearts
Kansai Electric Power has actively practiced employment of people withdisabilities for years, but in order to further promote the employment of people withmental and other serious disabilities who have hitherto had limited work
opportunities, we have developed diverse work fields outside the framework of theelectricity business. With the support of Osaka Prefecture and Osaka City, on
December 9, 1993 (International Day of Disabled Persons), we established
Kanden L-Heart Co., Inc., a joint private-public venture, as a business place
offering diverse employment for people with severe disabilities.
At present about 90 employees with various disabilities, including visual,hearing and speech impairments, external and internal physical handicaps andmental disabilities, are working happily together in a variety of work, including
flower cultivation, printing, product wrapping and health massage. We areconfident that we have achieved the Kansai Electric Power goal of helping people
with disabilities achieve independence and participate in society by giving them achance to have a purpose in their work.
Since its establishment, over 40,000 people have visited the Kanden L-Hearthead office in Suminoe-ku, Osaka City with many touring the facilities andpurchasing plants.

63

participation in society.

1.88

01/6

1.98

1.97

1.94

1.92

02/6

03/6

04/6
05/6
(Year/Month)Increasing enthusiasm andsatisfaction at work
The continuation of strong business
operation foundations that put safetyassurance first and the responsibility for
efforts to create customer value dependon every individual employee.
In order to increase the enthusiasm
and satisfaction of every employee atwork, we are making efforts in threeareas: promotion of human resourcesmanagement that allows employees tomake maximum use of their abilities,
realization of arrangements that suit thediverse values and lifestyles of
employees, and creation of structuresthat allow employees to work withpeace of mind.

Cultivation of personnel
To cultivate personnel who willcontribute to the continuation of astrong business operation foundationthat prioritizes safety assurance, we arecomprehensively and continuously
endeavoring to help every employee
develop their abilities to reliably carryout business activities. These efforts
include provision of training programs
appropriate for extending individual
abilities, guidance at the workplace andpreparation of business texts andmanuals.
Furthermore, in order to provide all
our employees with environments that
let them pursue self-development andwork with eagerness and a sense of
purpose, we are enhancing measures
to support individual self-education
ambitions. As one part of this, we are
actively promoting the Kanden eLearning remote study system, whichallows people to pursue study both atwork and at home, and expanding otheropportunities for study.

Support of employee lifestylechoices
Diverse working time systems
In order to support flexible lifestyles,
we are operating existing working hour
and time-off systems adaptably while
implementing new ones, including theRefresh Time-off and Flexible Time-off
long-term time-off systems and the
Selective Working Hour and Flextime
Working Hour systems to promote
efficient work.
Furthermore, to give flexibility andpeace of mind in support of family life,
we have created Half-day Time-off andSick-leave Accumulation Time-off
systems.
In the future, we will continue tosupport employee work and lifestyles
through adoption and application ofworking time systems that suit work
conditions.

Retirement options andjob change support systems
With the goal of supporting thediverse life designs of all our
employees, in 1996 we established aretirement age selection system, andnow we allow any employee over theage of 45 to choose retirement.
Furthermore, in 2001 we established a
job change support system toencourage employee self-reliance andcompany vitalization. We support
employees over the age of 30 who
want to change to other job types.

Support for childcare and nursing
As a measure to support both workand households, we provide a diverse
variety of options to meet employee
needs, including a temporary leavesystem for child-raising and nursing
care leaves that can be used for up to 3
years, exceeding the standards of the■ Child-raising and caretaking support systems
Child-raising
temporary leave system
Reduced working hoursystem for child-raising
Caretaking
temporary leave system
Reduced working hoursystem for caretaking

Legal requirements

Our system

Until the child is the age of 1*

Until the end of the fiscal year when the child turns 3

Until the child is the age of 3

Until the end of the fiscal year when the child turns 3

Total 93 days
Total 93 days

Family and Medical Leave Act.
Furthermore, based on the Next
Generation Education and Support
Promotion Act that went into effect inApril 2005, we have set an ordinary
business action plan and will implementa system for reemployment of
employees that retire for the purpose ofchildbirth and child-raising in fiscal
2005. We will use temporary employees
as substitute personnel for employees
on child-raising and caretaking leaves ofabsence. In the future, we will continue
to try our best to understand employee
needs accurately and to support childraising and nursing care.

Maintenance of stable laborand management relations
Kansai Electric Power has concluded
union shop agreements with the Kansai
Electric Power Labor Union, and wehave built over 50 years of history oflabor and management working toward
the shared goal of improving company
productivity accompanied by improving
labor conditions. We have built goodlabor and management relations basedon a strong relationship of trust.
In order to maintain this good laborand management relationship, we willhold operation confabulations aboutcompany management plans and othertopics among other efforts to promotemutual understanding and agreement
between labor and management.
In the future, we will make ourcommunication with the labor unioneven more thorough on a variety ofmanagement issues.

IV
Respect for Human Rights andCreation of Good Workplace Environments

Stance toward personnel
vitalization systems■ Main discussions
Details
Operation
confabulation

Promote mutual understanding
between labor and management
about the company management
plan etc. (held annually)

Operation
discussion

Consultation between labor andmanagement about organizational
reform and other important issues(held as necessary)

3 years from the date of the start of the caretaking(Can be used until 93 days total are used even after 3 years)

For as long as nursing care is necessary*Can be extended an additional 6 months under special circumstances

64

Communication & Solutions-Thinking about respect for human rights andgood workplace environments-

If each individual has a strong awareness of and respect for the humanrights of others, a workplace environment where people understandand accept each other will be born.

Respect for Human Rights andCreation of Good Workplace EnvironmentsIVof efforts to implement this. Today I would

Discrimination, which was established inlike to discuss the theme of power

1977, leads the preparation of basic plans

harassment and sexual harassment

and training plans for raising humanprevention as a workplace human rights

rights awareness company-wide, while

Kagawa: These days, implementation ofissue.

committees at branch offices and othercorporate social responsibility is a major

Okada: One issue with the workplace

workplaces

issue that attracts much attention fromhuman

additional efforts at each business place.

society. We have been promoting CSR

harassment and sexual harassment is the

Furthermore,throughout our Group, establishing thepower relationships between employees

harassment

issues,

with

the

1999

Kansai Electric Power Group CSR Actionin the workplace . . . for example, powerenactmentof

Revised

Equal

Charterlevel

relationships between superiors andEmployment Opportunity Law, we tookfundamental policy in March last year andsubordinates and men and women havethe opportunity to conduct employee

the Kansai Electrica big role in this. Workplaces where thesetraining, distribute pamphlets, revise work

Power Group CSR

types of problems arise easily tend to be

regulations and take other measures to

Action Standards as

closedraise employee awareness. We also

individual level action

workplaces where direct contact withcreatedguidelines in May

customers is infrequent or where outsidedesks. These desks allow consultation

this year. We arevoices are not often heard. This has a lot

through a variety of routes, including

now

to

to do with the nature of the work and thegeneralspreadtheirworkplace, as well as the climate, culture

personnel affairs section managers,

understanding

and

and

Creating workplaces with open
atmospheres that encourage
mutual respect for human rights.

asanJiroh Kagawa
Executive Officer
Office of Human
Resource Development
The Kansai ElectricPower Co., Inc.

65

enterpriseworkingrightsviolations

environments,

other

for

of

power

example,promotetraining

regardingtheconsultationaffairsandsectionmanagement

andsexualcomplaint

chiefsandandcharacteristics

of

the

healthReforming

kind

of

consultation offices, and compliancelegal

implementation.

enterprise.

“Respect for humanenvironment first is important.

committees. We recognize that continuingrights and creation of

Kagawa: I see. Kansai Electric Power isthese efforts steadily is important, but wegoodworkplacein the process of pursuing the creation ofwould like to hear other advice you haveenvironments” is one

a variety of rules as well as other efforts

for us, Ms. Okada.

of the principles ofin order to create good, open workplace

Okada: I think having a lot of consultation

ourActionenvironments. As an organization that

desks

Charter, and we arepromotes respect for human rights, thecountermeasurepromoting a variety

Promotional Committee for Education on

However, because sexual harassment

CSR

this

as

a

sexualharassment

is

good

a

thing.

and power harassment are extremely

Policy for
Fiscal 2005 Efforts

delicate issues, the abilities of the people
in charge of those desks to handle
inquiries and their awareness about these

Foster Respect for
Human Rights andBuild Good Workplace
Environments

issues are important. Considering this, I
think implementation of training for thepeople in charge of these desks isnecessary. In addition, I really hope thatyou will consider making use of female
employees at these desks.

Kagawa: Since the enactment of theEqual Employment Opportunity Law,
Kansai Electric Power has hired male andfemale employees on an equal basis

Yasuko Okada

through fair hiring and selection. At

Representative Director and President
CuoreC3 Co., Ltd.

present, however, of about 21,000 total
employees, only about 1,500, a very

the human rights of the others, undertake

small proportion, are women. Given thistheirsituation, what particular things should we

autonomous mindsets, and endeavor to

pay attention to in order to make our

make their workplace into a place they

workplacecan work with pride.

environments

more

jobs

with

independentandKagawa: I see. As a business, making

comfortable, especially for women.

rules and arrangements is important, but

Each individual employee’s
increased awareness changes
the air in the workplace.

before that, the attitude toward work andOkada: First, you need to make open

Okada: If each individual employee

environments where women and young

approaches work with the attitude, “I will

employees feel free to express their own

make a better company,” I am sure that

opinions. However, before the measures

you will grow into a splendid company. I

that you take for these issues, thehope that your top management will carryconsideration and sense of respect forthis attitude the strongest of all andindividuals held by each and every

constantly convey it to other employees.

person in the workplace are important.

Since Kansai Electric Power has thePowersexualability to have a great influence on otherharassment tend to occur when there areenterprises, I hope that you will be adisparities in job duties. However, whenleading company that provides a model

everyonewithfor other businesses in matters of

responsibility and self-consciousness,

personnel affairs and efforts to promoteharassment and other problems are lessrespect for human rights.

likely to occur. Of course people in higher

Kagawa: Thank you, Ms. Okada, forpositions of power in the workplace musttalking with me and providing suchrespect the human rights of people invaluable advice. Kansai Electric Power isweaker positions, but, if the subordinatesa group of about 21,000 people. I became

and others in weak positions can also

aware of the importance of those 21,000

handle their work and clearly express

people sharing attitudes and dreams as

their own opinions, everyone will come tomuch as possible. We will continue tounderstand each other better and thevalue the perspectives of employees andenvironment will change significantly. For

members of society and strive to build

this reason, I think the key things are that

respect for human rights and better

everyone in the workplace must respect

workplace environments.

harassment

does

their

and

work

respect for human rights of every
employee is crucial.

In addition to establishingand developing corporate
culture that respects humanrights, we will promote theassurance of occupationalsafety to create workplaceenvironments where employees
can work safely and healthily.
Specifically, regarding humanrights awareness-raising andtraining, based on the results of
the human rights issues
questionnaire, we will make useof and effectively implement avariety of techniques to maketheseissueseasiertounderstand and to deepen
recognition of them. We will
also continuously pursue
efforts to employ people withdisabilities and to cultivate andsupport the next generation.
Furthermore, in order to reduce
the latent danger of work
accidents and assure worksafety, we will enhance ourlabor safety and hygiene
management arrangements.

66

V Transparent, Open Business Activities
Corporate Governance
While assuring business operation is transparent and sound, Kansai Electric Power makes thoroughcorporate governance a top management task and endeavors to realize it in order to achieve sustainable
enterprise value improvement.
Strategic handling ofmanagement issues
The Board of Directors holds regularmeetings once per month and special
meetings as necessary. They deliberate
and make decisions about importantmanagement issues and oversee thework execution of the executive officers.
Furthermore, in order to realize
prompt and appropriate decisionmaking regarding execution of importantbusiness, the Executive Committee,
which is composed of top management,
meets on a weekly basis to carry out
efficient, effective company operations.

Transparent, Open Business Activities

Ⅴ■ Organization
Corporate Auditors

Maintenance of transparent andsound business operations

Enhancement of internal
checking functions
With the goal of quality and safetyassurance, Kansai Electric Power has
made efforts to improve internal
checking
functions,
includingestablishing a Quality and Safety
Council with outside experts, conducting
internal audits with a 28-member
organization dedicated to quality andsafety auditing, and business selfchecking by each division.

Kansai Electric Power has adopted
an auditor system in which auditors
attend important meetings, including
those of the Board of Directors and the
Executive Committee, where theyexpress their opinions and listen to
explanations from the directors about
important management items. They also
inspect work at main business places
and the status of assets among otherauditing activities to confirm the legality
and propriety of business execution by
the directors. Furthermore, among otherefforts to strengthen the effectiveness of
our audit functions, we have establisheda dedicated organization with 13 staff
members to carry out auditing tasks.
Moreover, in addition to 3 outside
directors, 4 outside auditors have been
appointed, meaning that the majority ofour 7 auditors come from outside thecompany (as of June 29, 2005).

General Meeting of Stockholders
Election andDismissal

Board of Directors(Decision-making andsupervision)

Election andDismissal

Board of Auditors(Auditing)Accounting auditor(Accounting auditing)Election andDismissal
Executive Committee(Business execution)

Quality and Safety Council etc.
(Internal auditing)

Office of Corporate Auditors
Construction Offices
Management Offices
Hospital
Power System Engineering Center

Nursing School
Distribution Engineering Training Center

Career Development Center
Nuclear Power Plant Service Training Center
Office of Quality and Safety Improvement Audit
Office of Civil Engineering and Architecture

Civil Engineering and Architecture Research Center
Energy Utilization Research Lab

Energy Center

Office of Research and Development
Power Engineering Research Lab

Fossil power plants
Fossil Power Center

Office of Fossil Fuel
Office of Purchasing

Himeji Maintenance Center

Purchasing Center

Osaka Maintenance Center

Office of General Administration

Executive
Committee
Chairman

Office of Environmental Considerations

Recycling Center for Utility Pole Transformer

District Office

Office of Secretarial Service(Tokyo)Office of Finance and Accounting

District Office

Power System Center
Engineering Section
General Affairs Section(

Office of Human Resource Development
Executive Vice
Presidents
Managing Directors(Tokai Hokuriku)

Office of Plant Siting

President
Office of Community Relations
Office of Nuclear Power Plant Maintenance Reform Development)

Osaka-Kita, Osaka-Minami,
Kyoto, Kobe, Nara, Shiga,
Wakayama, Himeji
Branches

Sales OfficeElectrical Equipment Office

Customer Office

Office of Corporate PlanningGroup Comprehensive Proposal Team

Affiliates Management and Business Opportunity
Development Division
Business Innovation and Information Technology Division

Operation and Maintenance Office

Branch Manager Office

Office of Nuclear Fuel Cycle

Information System Center

Communication Network Control Center

Power Transmission Service Center
Power System Division
Central Load Dispatching Center

Trunk Line Load Center

Fossil Power Division

District Heating-Fossil Power Engineering Center

Nuclear Power Division

Regional Relations Center

Environmental Monitoring Center

Heating Supply Center

Nuclear Power Plant Construction Center

Technical Testing Center

Nuclear power plants

Energy PR center

Distribution and Sales Division

Regional Advancement Dept.
Corporate Marketing Dept.

67

Election andDismissal

Diverse Opportunities for Communication with Customers
In order to achieve fairness in business operations and fulfill our responsibility to explain our activities tosociety faithfully, we will promote even greater communication and conduct our business activities openly
and transparently.

Information about Kansai ElectricPower on television and in newspapers
greatly
influences
customerunderstanding of our business and our
corporate image. Kansai Electric Power
actively provides information to media
agencies, including regular press
conferences with the company president.
In addition, we respond promptly andprecisely to reporting requests frommedia agencies and disclose andcommunicate accurate information.

Promotion of better understandingof our business activities
To create a new enterprise image
through the mass media, we areproviding information to promote theunderstanding of Kansai Electric PowerGroup business activities, which
continue to serve customers and support
the foundations of their lifestyles.
Furthermore, to introduce ourbusiness activities, Kansai ElectricPower issues the public relations
magazine Watt, which has topics related
to lifestyles and communities. We also
send an email magazine to opinion
leaders named Insight: Keywords for
Understanding the Times.

Interaction with local communities
through public relations facilities
To gain the understanding of peoplein our region for Kansai ElectricPower’s business activities andelectricity generation efforts while
increasing communication with local
communities, we have built public
relations facilities at power plants andelsewhere that are being used
extensively by ordinary people.
Maizuru Power Station public
relations facility
El Mar Maizuru opens
In August 2004, we opened El Mar
Maizuru, a ship-shaped public relations
facility at the Maizuru Seaside Park in
Maizuru City, Kyoto Prefecture. Within
the ship, power generation mechanismsof the Maizuru Power Station andenvironmental technology are introduced
along with exhibits related to the history
and culture of Maizuru. This facility also
has one of the biggest planetariums in
the prefecture. Since opening, it hasreceived visits from numerous customers
as a new tourist destination in Maizuru.

Communication withcustomers
In addition to publishing the contents
of press releases and messages from
Kansai Electric Power on our web site,
we have also created a desk forreceiving email inquiries and are actively
pursuing two-way communication withour customers.
Furthermore, Kanden e-Patio, ourInternet member club, which started inJuly 2002, provides information about
the Kansai Electric Power Group, eventsand other items useful for the lives ofour customers through email magazines
and the web site. Over 33,000 people
have joined so far.
We try to respond to inquiries andrequests received from members by
email
rapidlyandprecisely.
Furthermore, the opinions they provide,
along with the results from web
questionnaire surveys, are reflectedsuitably in the reform of our businessactivities.

元データください
Kanden e-Patio web site

http://www.fururu.net/e-patio/index.html
El Mar Maizuru

ⅤTransparent, Open Business Activities

Providing information to
media agencies

TOPICS
Initiation of mobile phone site
Watt public relations magazine

Insight email magazine

http://www.kepco.co.jp/insight/

In April 2005, we began operating a mobile
phone site to provide our customers with usefulservices.
Services include:◇ Information about Kansai Electric Power businessplaces, cooking schools by IH (induction heater)
stove-top and public relations facilities◇ All-electric heating and lighting cost simulations◇ Power outage information corner◇ Guide to worry-free electricity use◇ Notices from Kansai Electric PowerIn the future, we plan to add new contents in
response to customer requests and opinions tocontribute to the realization of comfortable andsafe lifestyles.

Mobile phone site URL

http://kanden.jp

68

V Transparent, Open Business Activities

Advancement of investor
relations activities■ Investor relations tools

Activities to promote understanding

Fact book

Annual report

Investor relations web site

■ Stock composition(Stock ratio as for March 31, 2004)
485,069 stockholders, 962,669,000 shares

Stock distribution by owner type
Treasury stock(2.22%)

Government
and publicorganizations(12.63%)

Individuals,
other(36.57%)

Financial
institutions(27.42%)Foreignnationals(14.59%)Other corporations(5.79%)

69

Security
companies(0.78%)

Nuclearpower
has
becomeindispensable for our lifestyles and overhalf of Kansai Electric Power’s
electricity comes from nuclear power
generation. We believe that building
society’s confidence in nuclear power isincreasingly important. For this reason,
we are pursuing a variety of efforts todeepen public understanding of nuclear
power.

■ Implementation of direct dialogues

Transparent, Open Business Activities

Ⅴ

Kansai Electric Power discloses
information to our investors impartiallyand promptly. Using the Kansai ElectricPower web site and other means, we
provide information in response to avariety of needs to our domestic andforeign institutional investors, individual
investors, public organizations and allother types of investors.
In addition, we undertake two-way
communication through company
explanation meetings by the president,
periodic trips in Japan and abroad tomeet investors by the president andother executives, and active initiation of
dialogues
withinvestorsbymanagement. Furthermore, as a means
to increase opportunities to interact withindividual investors, we hold company
explanation meetings for securities
company employees and other events.

Activities to promote greater
understanding of nuclear power

Company Profile

Electricity businesses are rooted intheir regions, so we believe that it isimportant to have the confidence of ourcustomers, beginning with those in theregions where our power plants arelocated. For this reason, Kansai ElectricPower employees directly visit
customers to explain nuclear powerand energy and environmental issues.
In fiscal 2004, Kansai Electric Power
employees visited schools 740 times
and local governments, businesses andother groups 490 times.
Furthermore, in the parts of the
Wakasa region where our nuclear
power plants are located, we visited
every home and conducted other faceto-face public relations activities to
explain power plant operation status
and other issues.
In addition, since “a picture paints a
thousand words,” we conduct tours inorder to allow customers to see power
plants for themselves and learn more
about electricity. In fiscal 2004, over
33,000 people visited our plants. To
visit a power plant please contact thenearest Kansai Electric Power sales
office.

■ Cooperation in energy
education projects for children

Making information public throughthe Internet

We are actively cooperating in a varietyof energy education projects because
we believe that it is important forchildren, who will be responsible for the
future, to think about the energy andenvironmental issues that must be
solved on a global scale.
Main cooperative projects● Kansai Junior High School Student
Research Report Contest for essays
on the theme of the environment andenergy(sponsors:
Mainichi
Newspapers etc.)● “Energy Resources and Electricity”
environment and energy study
materials for older elementary school
students (author: Energy Education
Research Association)

On the Kansai Electric Power web
site, we present information about
nuclear power in easy-to-understandformats through four features, including
Nuclear Power Generation Information.
Furthermore, we release information
about power plant trouble in a timely
manner. In accordance with the law,since fiscal 2003, in addition to troubles
reported to the national government,
we have periodically provided nuclear
power plant operation status and otherinformation through the web site
Maintenance Quality Information
feature and other means.

■ Cooperation with exchange
meetings between electricity
producing (Fukui) andconsuming regions (Osaka etc.)
Kansai Electric Power employees
participate in exchange meetings thatdeepen understanding of issues related
to nuclear power and future energy, as
well as actively cooperating in the supportof similar activities. We participated in one
such meeting between the Women' s
Energy Group in Fukui, a group of female
opinion leaders from the region where we
produce electricity, and the Elle Group, agroup of female opinion leaders from theregion where most of this power isconsumed.
Furthermore, we have held theKanden Kid's Summit 13 times as of thestart of fiscal 2005. This event brings
together children from both electricity
producing and consuming regions tolearn more about each other’s regions
and about electricity through experiential
education and activities such as power
plant tours.

■ Kansai Nuclear Power
Information Net Surfing
In order to promote accurate
understanding of nuclear power, Kansai
Electric Power and other enterprises,
universities and organizations involvedin nuclear power in the Kansai region
created Kansai Nuclear Power
Information Net Surfing in October
2000. We are undertaking activities toincrease the understanding of nuclear
power using the facilities and humanresources of the involved organizations.
Other participating organizations
Kinki University, Kyoto University,
Mitsubishi Heavy Industries, Nuclear
Fuel Industries, Ltd., Mitsubishi Electric,
The Kansai Atomic Conference
Main activities● Cooperativeplanning
and
implementation of nuclear power
public relations activities(Nuclear power study group for
women, Kinki University Naruhodo
Nuclear Power exhibit, etc.)● Distribution of nuclear power
information by a web site(http://www.kgj-net.com/), pamphlets,etc.
● Awareness-raising activities among
members through nuclear powercoursesⅤ

Nuclear Power Generation Information site

http://www.kepco.co.jp/bestmix/

Transparent, Open Business Activities

Energy classroom school visit

Exchange meeting between electricity producing
and consuming regions

Nuclear power study group for women70

Communication & Solutions- Communication with members of society-We are further promoting communication with members of society andmaking our business activities transparent and open.
To ensure the impartiality of our business operations and to fulfill our duties to explain our actions tosociety faithfully, Kansai Electric Power is promoting communication with members of society. We foster
communication through a variety of opportunities, and the opinions and requests we receive frommembers of society contribute to the enhancement of our business operation.

Communication with customers

Dambo-no-Koe Feedback system

Since communication both increases

In addition to feedback at formal

understanding of Kansai Electric Powerdiscussions and talks, Kansai Electric

Through the questionnaire at thebusiness activities and contributes toPower employees receive a variety ofend of this report, we hope tothe reform of those business activities

opinions and requests from customers

receive a variety of ideas from ourthrough the ideas we receive fromabout our products and services, as wellreaders. We will make use of thesecustomers, we are actively pursuing

as our business activities in general,

ideas to improve Kansai Electriccommunication

during the execution of their daily work,

Power business activities and ouras well as outside of work. In order to

CSR efforts.

with

our

regionalcustomers at every business place.
Branch offices, district offices andTransparent, Open Business ActivitiesⅤuse every valuable opinion and request
gainedcommunication

opinions about the contents andWe invite regional experts and opinion

opportunities to improve our businesslayout of this report to make itleaders to these communication events

activities, we have created the Dambo-

easier to read and understand. We

and give explanations about Kansai

no-Koe corporate LAN system forwill continue to work to improve theElectric Power business activities. In

employees to input customer comments

report contents and design.

additionat business computer terminals.

deepening

their

these

In addition, we hope to use yoursales offices hold customer meetings.

to

from

Communication throughthis report

Furthermore, we will use thisunderstanding of our activities, they

Customer comments that are input

report as an explanatory pamphlet

provide opinions and requests about

through Dambo-no-Koe are used for a

for people outside the company

our products and services, as well as

variety of purposes and stored in aandour business activities in general.

corporate database so that employees

understanding of Kansai Electric

as

one

tool

spreadWe share the ideas that we receive

can share these resources. Sales

Power business activities and CSR

with the business places that they

offices, power plants, branch offices andefforts.

concern and use them to improve ourother business locations can use thembusiness operations.

to improve their work procedures andhandling of customers. By delivering
ideas to parts of the business where
they are relevant, they can contribute to
the development of new Kansai ElectricPower products and services andcompany-wide reform of systems andstructures. We manage this data alongwith the status of related efforts andmakereports

tomanagement

asnecessary. About 15,700 items wereentered in fiscal 2004.
Branch office Energy Talks General Meeting

Environmental Report 2004

Branch office Energy Talks

71

toHousehold visit

■ About our Environmental Report 2004
Evaluation of report contents andcomposition■ Reader evaluations and opinions about
Kansai Electric Power Group efforts andbusiness activities
Evaluation of Kansai ElectricPower Group efforts
Thorough complianceDifficult tounderstand 7 %Transparent, open
business activities
Building respect forhuman rights and good
workplace relationships

Easy toAverage40 %understand53 %Policy for
Fiscal 2005 Efforts

Positive contributions
to development oflocal communities
Cutting-edge efforts
for environmental
issuesTransparent, OpenBusiness Activities

Providing safe andreliable products andservices

0%20% 40% 60% 80% 100%

■ Very good ■ Good
■ Not very good ■ Not good

Main opinions about the report● Please try to make it a little moreinteresting to read.
● It’s put together well, but for the
average person, it is fairly technicaland difficult to understand.
● I am looking forward to reading the
fiscal 2005 edition.

Areas where we tried to make
improvements○ Inclusion of conversations
Unlike past reports, when we justincluded articles about the details of ouractivities, this time we have included
conversations between Kansai ElectricPower management and outside third
parties to make the reading material moreinteresting.
Furthermore, through conversations inwhich members of management explain
their stances and the efforts of Kansai
Electric Power in their own words, wehave made these things easier tounderstand for ordinary people.
○ Inclusion of activity policies for the
next fiscal year
By including policies for fiscal 2005
efforts at the end of each chapter,evaluations of the previous fiscal year
efforts are reflected in the plans for thefollowing fiscal year and the fact that wewill sustain these activities is easier tounderstand.

In the future, we intend to consider theevaluations and opinions of our readers
to further improve our business activities.
In addition, we will continue to explain thestatus of our efforts in future editions of
this report, on our web site and throughother means.

Main opinions about Kansai
Electric Power Group efforts● I hope that you put safety first in yourbusiness activities.
● I hope you will investigate the Mihama
Nuclear Power Station accident andwork to establish a higher level ofbusiness ethics.
● I expect that you will pursue additional
environmental measures with the
Kyoto Protocol coming into effect.

○ Business activities that put safetyassurance first
In the Fiscal 2005 Kansai ElectricPower Group’s Management Vision andManagement Plan, we made our policy of
putting safety first clear. We will pursue all
our business activities based on this.
( → Fiscal 2005 Kansai Electric Power Group’s
Management Vision and Management Plan
http://www.kepco.co.jp/corporate/plan/index.html)○ Mihama Nuclear Power Station accident
investigation and strengthening
business ethics● In response to the Mihama Nuclear
Power Station accident, we are steadily
implementing measures to prevent
recurrence of such an incident based on the
Mihama Nuclear Power Station Unit 3
Accident Recurrence Prevention Action
Plan. The Nuclear Power Protection Reform
Inspection Committee also implements
objective and comprehensive inspections
and evaluations.
( → Feature: About the Mihama Nuclear
Power Station Unit 3 Accident, page 05)● We are also implementing education
about business ethics and taking othermeasures to continue strengthening themin the future.
( → Strengthening compliance, page 73)○ Environmental efforts since the
Kyoto Protocol came into effectWith the Kyoto Protocol in effect, we will
strengthen and continue our Eco Action
efforts and expand other measures for theenvironment starting with global warming
prevention.

Toachievegreaterunderstanding of our businessactivities, in addition to
working to actively provide
information, we will promotestakeholder meetings andother forms of lively two-way
communication.
Specifically,
basic
communication efforts will be
the foundation of our activities.
These include the timely
provisionof
information
through mass media, our web
sites and other means, andmeetings
andotherinteractions with customers,
stockholders,regional
residents and other types of
stakeholders. We will also
identify the status of every
business place and theirissues, and we will consider
the course of future efforts byaccounting
for
every
management environment.

( → Pioneering Efforts to Protect theEnvironment, page 29)

72

VI Thorough Compliance
Promotion of Autonomous Efforts in Each Workplace
In fiscal 2004, we expanded our fiscal 2003 target of “raising awareness” into the goal of “achieving deep
compliance awareness in every employee,” and focused on the promotion of autonomous efforts in theworkplace.
Compliance promotion staff
lead activities

Implementation of case study
training at each workplace

Efforts in fiscal 2005

In April 2003, to further autonomous

In

the

We will continue to implement similarcompliance activities, we made the top

Compliance Case Study Collection as aefforts in fiscal 2005, but in fiscal 2004,

person at every business location andtool for the training that occurs at every

we found that in some workplaces, notdivision responsible for complianceworkplace and provided access to it on

everyone was involved in complianceimplementation

our

tool

activities planning and implementation

andestablishedpromotion staff in every workplace.

corporate

wecreatedintranet.

This

includes about 130 realistic examples

and that the vibrancy of the activities

of compliance issues and points forvaried between compliance promotion

lead the preparation and execution of

consideration that were prepared based

staff.

compliance action plans at everyon the work of every business division.

every employee using case studies.

Preparation and implementationof compliance action plans at
every workplace

Thorough Compliance

2004,

In fiscal 2004, these promotion staff

workplace and conducted training for

VI

July

Using this Case Study Collection,

Accordingly, in fiscal 2005, we willcontinue

to

set

our

targetestablishing compliance awareness,training in every workplace. They did

including

not simply teach the correct answers toawareness, through autonomous efforts

legal

risk

management

compliance issue questions, but, rather,in the workplace. In order to strengthen

In order to conduct compliancethey had the entire staff of eachtraining and education activities forpromotion activities grounded in reality

workplace discuss the issues so thatfrontline workplaces in particular, headand deepen the awareness of eachevery person would think about them

officeemployee,and develop practical decision-making

Secretariat (Legal Department) staff will

abilities.

go to every frontline workplace, andwepreparedand

implemented compliance action plans

Compliance

Committee

promote greater use of the legal

at every workplace.

consultation system, which until now

In particular, we made “identificationof laws, regulations and company rulesthat do not seem to match reality and■ Compliance Case Study
Collection index screen

has been used from the perspective ofpreventative maintenance. In addition,

investigation of how to adhere to them”

we plan for this staff to conduct directa company-wide shared action theme.

training through dialogues, especiallyIn addition, based on the characteristics

with core workplace promotion staff.
Furthermore, in order to enhance theof their different business tasks, we set
uniqueactionthemesfortraining

each

at

each

workplacebyworkplace, including enforcement ofpromotion staff, we will further develop

personal data and other confidential

the Case Study Collection as a tool,

information management, reasonable

review the February 2003 Compliancelabor time management (elimination ofManual that is now over 2 years old

unpaid overtime), and strict contract

and take other measures.

management. Through these efforts,
we conducted reforms for every issue
related to compliance.

Employee opinion

Sustaining awareness is the key:compliance efforts at the Himeji Branch Branch Manager Office Land Affairs Group

Noboru Miyamoto
Chief Manager, Land Affairs Group,
Branch Manager Office, Himeji Branch73

ascompliance promotion staff conducted

In our business, compliance is the foundation of
our connection with the region and the trust its
people have in us. We have implemented legal andregulatory procedures, information management
and other efforts focused on compliance. In
particular, this fiscal year, we have strengthened
information management efforts to meet therequirements of the Personal Information Protection
Law, which is now fully in effect.

We are implementing office layout changes andaccess management, appropriate handling of
documents taken out of worksites and otherfundamental procedures, while increasing theawareness of Group employees. Our future task issustaining awareness. Every month this fiscal year,
we are creating opportunities for opinion exchanges
within the Group on the theme of compliance tofurther promote the permeation of awareness.

Organization of a Group-wide Compliance Promotion System

Creation of Group-wide
compliance consultation desks■ Kansai Electric Power Group Consultation Desks(Kansai Electric Power desks and outside lawyer desks)
Replies

Replies

In February 2003, Kansai Electric Power
Consultations*established compliance consultation desks
as resources that employees can consult
when they have questions related tocompliance. These desks, which arelocated both in the company Office ofReporters(Group company employees)

Consultations*Kansai Electric Power Group
Consultation Desks(Kansai Electric Power desks)

Kansai Electric Power Group
Consultation Desks(outside lawyer desks)
Results reporting

Kansai Electric Power
Consultation Secretariat(Office of General Administration(Legal Affairs))

General Administration (Legal Affairs) andLegal offices
Communication of
consultation details

Communication of consultation details
Appropriate cooperation and support
for inspection and handlingin outside legal offices, receive a wide

Each Group company
Compliance Secretariat

range of consultations.
Previously, our compliance consultation

Results reporting
Each Group company
Compliance committee or
responsible executives

desks had been only for Kansai ElectricPower employees, but we needed a

Inspection of
conditions at eachcompany andcreation ofcountermeasures

At the consultation*recipient’s
request, thedesk will keep theirname and other details
confidential.

compliance consultation system with thelegal and regulatory transgressions, not

Supporting creation of compliancesystems at every Group company

company with these efforts in the creation

just for specific companies, but also forInof compliance systems in fiscal 2005.

additiontoenhancement

compliancesuccessful functioning of a consultation

establishing compliance systems requires

supportdesk system, gaining the trust of thosea variety of elements, including creation

compliance systems at Group companies,

who use them through confidentialityof compliance committees (officers insuch as those that handle large amounts

protection and assurance of safety fromcharge), preparation and distribution ofof personal data, where transgressions

repercussions is essential. For thiscompliancecould have serious impacts.

reason, the creation of desks outside ofnecessary company regulations andeach company is imperative.

implementation of various training.

Electric

Power

is

manuals,

desks,

In particular, we are providing firm

the entire Group. Furthermore, for theKansaiconsultationof

We will actively support each Group

enactment

of

for

the

rapid

creationnow

accordingly expanding the scope of ourcurrent compliance consultation desks toofVI
Thorough Compliancegoals of prevention and early detection of

TOPICS

include the entire Kansai Electric PowerGroup. Specifically, both current internaland external desks will now accept
consultations from all Group company
employees, including on issues that are
particular to their companies. Current
Kansai Electric Power Company desks
and outside lawyer desks will be
reorganized as Kansai Electric PowerGroup Consultation Desks that accept
issues from throughout the Group, andeach Group company will treat these as
outside desks.
In March 2005, we held a briefing
session

for

55

Group

companies(consolidated subsidiaries), encouraging
each company to revise its internal
regulations. In the summer of 2005, we
began operation of the Kansai ElectricPower Group Consultation Desks (Kansai
Electric Power desks and outside lawyer

Compliance efforts at Kanden System
Solutions Co., Inc.
In order to promote compliance, we established a Compliance Group in ourManagement Planning Division in July 2004. Among measures we have been
taking to organize our compliance system, we began operating complianceconsultation desks in January 2005. Furthermore, we have been focusing ourefforts on building the system foundations by preparing compliance guidelines
and manuals, spreading understanding and implementation of compliance action
standards, conducting education through e-learning for employees company-wide,
and otherwise deepening compliance awareness. Meanwhile, in order to ensure
appropriate application of business related laws,
regulations and other rules, we are preparing
many types of manuals and continuously posting
notices on our portal site to inform and educate
employees. In fiscal 2005, while continuing our
fiscal 2004 activities, we will also adopt the effortsof the entire Kansai Electric Power Group to
further enhance our company systems andTsutomu Osakahandling of related regulations, conduct other CSR
Chief Manager, Compliance Group,Management
Planning Division,
efforts, and seek to be a customer satisfaction first
Management Reform Promotion Headquarters,
business in IT solutions services.
Kanden System Solutions Co., Inc.

desks).

74

VI

Thorough Compliance

Checklist of procedures for

Properlaws and regulations

Electric

The laws and regulations that concern

explanation

KansaiElectric

Power

range

from

ElectricPower

distributed

the

Power

of
it

Trade.

has

prepared

an

these

guidelines

andthroughout

theRealization of impartial and fairKansaimaterial procurement in compliancewith laws and regulations
The

company

Purchasing
following

has
three

starting with the business divisions. In

Procurement Action Standards and hasapply to every enterprise to the Electricity

additionsought to procure high quality parts andUtilities Industry Law that underlies allunderstood throughout the company, we

electricity business operation.

have

legal

Electric

and

Power

has

regulatory

checklistsofregulations

that

the

procedures

making

also

held

and

are

Trade

taking

this

such

gaps

In

make

in

understanding.

warning

Commission

rules.

ofthewill continue to intensify communicationarebetweenweareemployeecompany

workingtraining at every branch office and abide

Three Procurement Action
Standards

carefully by the Anti-Monopoly Act.

The Office of Purchasing has threetheiraction standards that it implements in its

precision, we will prepare mechanisms
to

make

use

of

the

lists

more

and

conductevenstricterconvenientprocurement activities. We make details

Compliance activities monitoring

Observance of theAnti-Monopoly Act
stay

competitive
be

an

in

expectedtoelectric

power

market,shouldapproach

their

what

increasingly

evaluate

degree

of

every

year

we

a

responded94%

response

to

the

of

rate

March

those

the last 1-2 years.Ó Given these results,
we believe that we have achieved sometransgressions of the Anti-Monopoly Act

success towards the fiscal 2004 target ofin the supply to condominiums and theachievinghandling

every employee, but we intend to engrain

compliancecompliancepoles in detached housing areas.

Ministry of Economy, Trade and Industry

promotinghave

workplace.

Guidelines

awareness

awareness

stancesourforindependent■ Materials procurement principles

Equal

further

opportunitybybyComplianceReliablewith laws andpartnerships

regulations

efforts

ineach

TOPICS
ÒIn Practice! ComplianceÓ column in our ÒLegal InformationÓ magazine
To improve Kansai Electric Power internal complianceand regulations, but they write ÒIn Practice! ComplianceÓ inawareness, in November 2003, the Legal Department

a conversational format in order to make it interesting to as

began including a column, ÒIn Practice! ComplianceÓ in its

many

publication ÒLegal InformationÓ, which they have produced

employee questions and opinions, the columns focus on

since June 1988. This column has appeared 6 times so far

concrete issues that they actually confront at work andand we intend to continue it in the future.

include other features to promote the breadth and depth ofPreviously,

themajorityofthearticlesinÒLegalInformationÓ had been rather dry explanations of new laws

75

toGeneralcontinuing various types of training and

The Fair Trade Commission and the

preparedin

2005

Kansaijointlybusiness

compliance awareness has improved inutilityour

surveyedElectric Power about the possibility of

of

on

of

years.Ó In addition, 97% claimed that Òmy

elimination

andContract Procedures.

people,with the Anti-Monopoly Act.

theefforts

partners

all employees.

seeking fair competition in compliances

of

Power

our

awareness has improved in the last 1-2

warnedandElectric

activities,

questionnaire.

However, on April 21, 2005, the Fair

pamphletconduct an anonymous questionnaire of

responded that Òour corporate compliance

Commission

relationscompliance

by

Trade

publicweb site. In addition, we explain Kansai

70.8%,

fiercetheeffectiveness of Kansai Electric Power's

14,611iscompaniesbusinessof these efforts widely available in ourInformation about Purchasing ActivitiesTo

handling in the future.

To

and

activities that put quality assurance first.

from December 2004 to March 2005.

increasing

partners

impartial and fair material procurement

In fiscal 2005, we will continue to holdandbusiness

toprocedures checklists for every division

lists

our

every company division and strive forunderstandAntitrust Law and reflect it in their work.

In addition to periodically reviewing

of

Fair

regulatory

these

confidence

thereviewed

and

the

and

accurately the purpose and details of the

legal

earn

from

necessary

addition,

every

to

seriously

implementation in multiple divisions, wetheIn order for the Kansai Electric Powercustomers and local communities, wearea

recognizing

work at reasonable prices.

Act

Group

employeeinbut,Anti-Monopoly

We

laws

implementation

guidelines

deepenreevaluating

the

these

training every year and endeavored tobusinessrelatedevery

createdtomust follow. We strive to prevent lapses

procedures,

Thorough Complianceofthecommercial, labor and other laws that

Kansai

VI

Officeestablishedemployeesaspossible.

Inawareness about compliance issues.

addition,

based

on

Promotion of Information Security and Personal Data
Protection
Recognizing the importance of thorough efforts to prevent the leakage of personal data entrusted bycustomers and other proper information management, Kansai Electric Power has pursued a variety ofmeasures. We will actively continue these efforts to meet all the requirements of the Personal Information
Protection Law that went into effect in April 2005.
Promotion of information

K-Opticom lost a hard disk containing

May 2004

security management
With the increased use of information
insideandoutsideofourcompany, we recognized the increased
risks

of

leakageofimportant

information that we maintain, including
customer information. In response, we
initiatedanewmanagement
thorough

information

systemsecuritytoimplementationofInformationwe¥ Leaked information:

establishedtheCommittee,

training¥ Leaked records:
183 (including businesses)

and

other

documento ff i c eandaccessother

physicalmeasures, and computer system reform¥ Overview:
In response to a request from a power-

continuously

on

take

other

confirming

measuresactualwork

ourefforts

toconductbusinessin

Personal Information Protection Law.

Examples of emergency measures
1. Management issued a warning to all

and deliberate other issues.
haveassigned

Other main information security
measures implemented to dateemployees(including personal data protection

2. Investigation of every employee's

measures)awareness about information
management, and, based on the results,
conversations between head offices○ Organizational measures¥ Appointment of a managing director as

and frontline workplaces

the Chief Privacy Officer (CPO) in chargelearning) for all employees based on
the leakage
4. Minimization of the number ofof personal data protection¥ Creationof

security

andGroup-wide
personal

information

data

protection

guidelines.

employees with access to the customer
information system¥ Management and control of subcontractors
inaccordancewithconfidentiality

maintenance agreements

track the progress of these measures

we

will

accordance with the provisions of theand advancement measures. They will

Furthermore,wepractices, and work to further strengthen

3. Implementation of case study training (e-measures,management

future,Group,

focusedElectric Power employee provided

plan to pursue efficient security in threemanagement,

theentirecustomer data (name, address, etc.)

line construction company, a Kansai

The committee will prepare an annual

personnel

information

customer information to that company.

SecurityÐeducation,customer

implement internal audits throughout the

May 2004

suitablechaired by the company vice president.

areas

12,000records.
In¥ Public announcement:

achieveinformation management.
Specifically,

information leakabout

○ Personnel measures
Application of the Personal¥ Awareness heightening through group

Information Protection Law

training for new employees, officers andothersInformation Security Managers in each

In order to handle the requirements ofworkplace company-wide to implement

the Personal Information Protection Law,

appropriate

which came into full effect on April 1,○ Physical measures

2005,¥ Office access management using IC cards

disposaldocuments,
managementmonitoringof

confidential

carefulandofpassword

employee

daily

self-

information

handling.

weestablishedProtection

Personal

Regulations

and

Data
other

corporate rules in March 2005.
These

regulations

VI
Thorough Compliancetechnology

Kansai Electric Power customer¥ Personal data protection training for every
employee at least once per year

(employee IDs etc.) at the new head officebuilding, office zoning with partitions¥ Installation of additional shredders, andestablishthelockable furniture for thorough security
management of important information

specific purposes of personal data use
by Kansai Electric Power and include

Customer information leakage¥ Computer

how requests from outside the company
for personal data disclosure should be

DespitetheMayhandled. Before the law went into effect,

2004, we determined that a sales office

we conducted company-wide training for

in

every

Shiga

above

efforts,

Prefecture

had

in

leakedexecutive

and

every

worker,createdmanuals

completely unacceptable and we tookhandlingforemergency

measures

to

other

appropriate

information

management

every

measurestoforpersonal

data

divisionandachievethoroughoccurs again. We will continue to issue

personal data handling throughout thewarnings and take other actions in theGroup, Kansai Electric Power created afuturefull-time promotion team that visits every

employees

forgetting about leakage risks.

from

using

IC

¥ Output of customer information systemuse record list by the person in charge tocheck for improper use¥ Reliable

data

erasureatcomputerdisposal

employees

Information security strengthening withIC card employee IDs

awareness throughout the company.
Furthermore, to achieve appropriate

prevent

authorization

took

and assure that such a problem never

to

use

cards (employee IDs etc.)¥ Encryption of electronic data handled bycustomer information. This breach was

improve○ Technological measures

Computer use

Building and officeauthorization

access management

affiliated company to guide and checktheir efforts.
However, in May 2005, an employee

Authorization ofElectronic lock andindividual at network

office access log

login using IC cards

managementof information communication subsidiary76

C
ommunication
olutionsC
ommunication&&S
S
olution〜企業の社会貢献とボランティアを考える〜- Effective risk management through compliance-

Creating a trustworthy, transparent organization that manages latentrisks accurately

We start from the assumptionthat people make mistakes.

: So far, Kansai Electric Powerhasestablishedcompliancecommittees, opened consultation
desks, prepared compliance manuals,
held training for every employee andconducted other proactive efforts.
However, last year we experienced aseries of troubles and accidents,
making further enhancement ofcompliance measures an urgent issue.
Kunihiro : Compliance means strict
adherence to laws and regulations andstrict adherence to business ethics, but
it is not simplistic idealism that says,Òeliminate all transgressions.Ó You must
approach it calmly and rationally. Aslong as people conduct business,
accident and mistakes, big and small,will occur. In short, we have to face thefact that risk will always exist. I believethat the fundamental role of compliance
YasudaThorough ComplianceVI

77

is that risk can be managed byfollowing rules and that prevention oflarge accidents and incidents can help
an enterprise endure.
Yasuda: In short, compliance is daily
risk management, and to do that wemust identify and understand every
possible risk within the company and
the Group. Kansai Electric Power

Kunio Yasuda

Executive Officer
Office of General Administration
The Kansai Electric Power Co., Inc.

conducts an employee questionnaire
every year, but it still seems difficult tobring all the issues to light.
Kunihiro: People don't easily bring up
issues that could be disadvantageous
for them. For this reason, for example,
repeatedly bringing together personnel
from various divisions to discuss freely
about the risks in their divisions would
be effective. By providing a guarantee
in advance that nothing discussed willlead to repercussions for the individuals
participating beforehand, you canloosen the tension and a lot more will
come out that was not written in thequestionnaires.
Yasuda: I see. By doing that, people
would probably relax and talk. When
we bring risks to light, though, I think
we have to deal with them in order ofseriousness. What kinds of serious risk
factors, for example, can you
specifically imagine?

By honestly making company

Policy for

mistakes public, we will becomea trusted enterprise.

: Now, the biggest sources ofdanger for enterprises are lies andconcealments. More than an accident
itself, its concealment can lead to evengreater risk. To prevent this, you haveto deepen the attitude in the company
that there will be no lying and no hiding
trouble. The management andleadership levels, in particular, must be
sensitive to even small accidents anderrors in the company. In response tothese, rather than assigning individual
blame, they need to examine howthese problems arise in theorganization, and develop their risk
management sensitivity.
Yasuda :So, building an open
corporate culture, including manager
awareness, is important.
Kunihiro: Yes. And, for that purpose,setting up reporting hotlines is
indispensable. Between the reporterand top management, many places
within the organization act as gateswhere information about risks could be
stopped if even one person decides tokeep it secret. For smooth informationcollection, hotlines are important as
bypass routes. Kansai Electric PowerhasestablishedCompliance
Consultation Desks, but concrete rules
about who receives the information thatreaches the desks and how the reporter
will be protected are important. If you
do that, it will be easier for employees
to make reports and easier to get risk
information.
Yasuda: Creation of mechanisms sothat compliance issues are not kept
secret by any single person, but arehandled as company issues should bea base of enterprise activities. That will
also increase confidence frommembers of society.
Kunihiro :That's right. The
Whistleblower Protection Act will go into
effect in April 2006, and under certain
circumstances whistleblowers whoreport to the outside will also be

Fiscal 2005 Efforts

Kunihiro

Thorough Compliance

Tadashi Kunihiro

Lawyer
T. Kunihiro & Co., Attorneys-at-Law

protected. So, the awareness of society
is growing, and concealed enterpriseproblems will be investigated veryharshly. In this atmosphere, recently,
the number of Japanese enterprisesthat promptly recall manufactured
goods and publicize efforts forpreventing recurrence of problems
within their company is increasing. The
important thing is that you find thecompany's negative information andrisk information as early as possible
and make corrections with your own
power before accidents occur andproactively make the necessary publicannouncements. In particular, as alarge enterprise, Kansai Electric Powerwill be held responsible not only foryour own problems, but also for any
problems that occur in Groupbusinesses. For this very reason, youneed to create thorough complianceawareness not only in the main
company, but also in every nook andcranny of your Group businesses.
Yasuda : While compliance activities
are risk management, they are also
important for enterprise transparency.
In the future, we will further enhance
our efforts, including in our Group
companies, and I hope that we canmeet the expectations of the public.

We

will

furtherenhancecompliance awareness in all ofourbusiness

activities

andreinforce our practical legal risk
management.
Specifically,

throughcommunication

activewithfrontline

workplaces,

solidify

our

our

we

will

company-wide

compliance consciousness and
legal

risk

managementawareness, while implementing
training in each field about the
Antitrust

Law,

the

Personal

Information Protection Law andother legal regulations. We will
also prepare to respond to new
laws

and

regulations

quickly

and appropriately.
Furthermore, we will make full
effortstodevelopGroup

company compliance promotion
activities and enhance the legalrisk management of the Group
as

a

whole

compliancebyestablishingsystemsineachcompany.

78

Third Party
Commentary

I am looking forward to future development fromthis first Kansai Electric Power CSR Report.

on

last

year'sPowercreatethis

year'syear

Report2005.

composition. Another is that outside opinions havePower's

been included centered on conversations between

first real CSR Report, I will evaluate the key points

third party representatives and management at the

of

end

KansaiElectric

Environmental

KansaiReportElectric

Considering

the

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and

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advicefromexperts in different fields. While analyzing previous

fiscal year efforts and conducting self-evaluations,

Mihama Nuclear Power Station Unit 3

KansaiElectricPowershould

also

refer

to

these

accident coverageoutsideRegarding

accident

are

that

Mihamaoccurreddedicatedcauses,Third Party Commentary

the

to

in

explanation.

I

Augustdiscussion

recurrence

implementation

Nuclear

2004,

that

and

they

10

targetsforhowfuturebusiness activities will be improved and check thepages

actual results. I believe that describing how effortsthemeasures,schedules

and

are

a

takingcreateStationinvestigating

prevention

systems

feel

of

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opinions,

will

made

this

way

will

make

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reporteven

more meaningful.

Furthermore, not much is provided about action

othersincerebestances

and

basic

targets

anddegrees of success at the start of every chapter inthough,

is

easy

to

understandopinions expressed until now by both people within

ChapterII,thethe Kansai Electric Power Group, including GroupPower activities would be conveyed more clearly.

communication

withstakeholders.

I

wish

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society.

indicating

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as

of

was

done

KansaiinElectric

companies, and local residents had been included

along

with

explanation

of

how

they

have

responded to these ideas. This report emphasizes

thenecessity

companies,

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thedeepeningof

workplaces

andfrontline

systemswith

Overall impressions of the reportGroup

CSR is really not something special, but rather acommunication

management,

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conducted. For that reason, this report should not

key

just

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accountability.

year'sreport

on

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will

your

efforts, progress and results from now on.

beanenumeration

taking

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ÒWhat

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these

process-related

business.

Report composition

concrete

One unique aspects of this report is that the six

actionprinciples

outlinedintheKansaiElectrictotheactions?Ó

westakeholders

79

daily

can

This

in

be

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we

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questionscreatedÒWhy

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reportwasresults.

ÒHow

the

management

Kansai

Charter

do

of

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or

the

of

relatedActionthe

CSRStandards

heard

that

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establishedcreationStandards

was

not

Power,

that

Group

but

opinions

andandopportunities

hadactivities

reportandthat

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gain

year.

I

the

CSR

ActiontoKansaicompanies

Group

have

provided

representatives

gatheredcommunication.

details

were

much

more

expect

that

If

such

provided,thestakeholder

understanding.

Infuturereports,Icommunication

with stakeholders will be valued and from that daily

enterprise management will be reexamined. I also

expect that the policies and activities of the Kansai

Electric

Power

Group

as

a

whole,

asResponse to the commentary

Electric

also

for

concrete

would

of

this

well

as

overall direction of the Group, will be conveyed.

theRegarding

StationMihamaUnit

3

Nuclearaccident

prevention

measurescontinuing

implementation

from

2005

fiscalexplainon,

concretely

progress

of

our

Power

recurrence

and

we

the

other

efforts

intendstatusefforts,

their

to

and

results

and other details as much as possible

in future reports and elsewhere.

In

addition,policies

forprocesses,

opinions

Power

our

we

Plant

companyplanreporton

Maintenance

Reformandrepresentatives.

to

their

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Kansai

respondedcommunication

and

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Verification

also

regardingThird Party Commentary

Actionthose

two-way

the

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individuals

andorganizations.

Furthermore,

the

main

efforts

towepoints

make

will

and

the

work

to

clarify

make

other

contents

ofthereport easier to understand.

Yuzuru Hiroe
Executive Officer
Office of Corporate Planning
The Kansai Electric Power Co., Inc.

Professor Kanji Tanimoto
Hitotsubashi University Graduate School ofCommerce and Management Professor

80

Operation Data
Equipment and power supply and demand
2000
2001
2002
2003
Fiscal year
3,482
3,543
3,559
3,746
Power generation equipment output (KEPCO at fiscal year end)
815
813
813
813
Hydropower
1,691
1,753
1,769
1,956
ThermalOil etc.
LNG and other gas
Nuclear
Total power
Generated by KEPCO
Hydropower
ThermalNuclearPurchased
Interchanged
Power for pumping
Power consumption
Lighting
Electricity

Fiscal year

Operating revenue
Lighting
Electricity
Other
Operating expenses
Non-consolidated Operating profit
basis
Recurring profit
Net profit for current term
Plant & equipment investment
Total assets
Outstanding interest-bearing debts
Shareholders equity ratio
Operating revenue
Operating expenses
Operating profit
Recurring profit
Net profit for current term
Plant & equipment investment
Total assets
Outstanding interest-bearing debts
Shareholder equity ratio

Fiscal year

Number of
employees

Kansai Electric Power
Kansai Electric Power Group

970
799
977
1,525
1,222
137
362
723
203
134
(34)
1,398
443
954

954
799
977
1,549
1,199
154
271
774
243
155
(48)
1,418
456
962

908
783
977
1,531
1,170
185
220
765
274
144
(57)
1,402
447
956

2000
2,581.4
1,010.9
1,515.2
55.2
2,245.3
336.0
180.7
95.4
479.0
7,212.5
4,565.3
18.6
2,647.9
2,307.2
340.6
169.3
122.7
489.5
7,550.8
4,616.5
20.8

Finances
2001
2,517.8993.7
1,477.8
46.2
2,206.1
311.7
163.5
137.0
410.5
7,043.4
4,327.1
19.0
2,651.5
2,332.2
319.3
159.5
128.4
467.8
7,507.5
4,448.3
21.1

2002
2,482.7
995.4
1,426.3
60.9
2,167.1
315.5
186.5
97.2
326.5
6,772.3
4,075.4
19.6
2,615.1
2,289.5
325.5
174.7
80.4
386.8
7,402.3
4,354.1
20.9

2003
2,375.2
944.2
1,356.4
74.5
2,045.7
329.4
188.8
118.4
255.1
6,540.8
3,589.2
21.9
2,540.1
2,190.6
349.4
187.3
90.1
321.5
7,150.8
3,883.6
22.9

2004
2,448.1
990.9
1,373.7
83.5
2,082.1
366.0
274.0
110.1
203.5
6,294.6
3,164.7
23.6
2,613.4
2,226.5
386.9
297.8
69.7
273.7
6,857.8
3,489.8
24.0

Employees and safety
2000
2001
2002
23,971
21,92024,53935,55437,911
32,589
0.22
0.16
0.09

2003
21,03133,9350.37

2004
20,64033,276
0.28

−

Coal

Consolidated
basis

1,152
804
977
1,558
1,256
144
411
700
172
159
(29)
1,429
444
984

2004
3,576
819
1,781
90
908
783
977
1,579
1,147
174
373
600
322
151
(40)
1,449
468
981

Accident rate ** Accident rate: Number of accidents per one million hours of operation

81

−

−

−

Unit

10,000 kW

100 million kWh

100 million kWhUnit´ billion%´ billion%

Unit

Persons%

Environmental Data
Global environmental protection
2000
2001
2002
Fiscal year
3,684
3,688
3,954
CO emissions
0.260
0.264
0.277
CO emissions per unit of power consumed *1
0.244
0.227
0.245
Nighttime (22:00 - 08:00) *2
0.268
0.282
0.292
Daytime (08:00 - 22:00) *3
0.230
0.235
0.248
CO emissions per unit of power generated *4
241
236
235
World CO emissions *5
12.48
12.14
12.39
Japan CO emissions *6
Reference
3.42
3.12
3.17
Electric power industry CO emissions *7
0.407
0.379
0.378
Electric power industry CO emissions per unit of power consumed *7
90.5
84.5
81.8
Nuclear power station capacity factor *8
42.4
42.2
42.0
Thermal power total thermal efficiency at transmission end *9
2
2

2

2

2

2

2

Coal

−

Participants in Kansai Green Power Fund (at fiscal year end)

515
1,370
5,463
29,752
5.1
6.1
92.1
10
914
760
154
10,9878,031
3,010

Energy support from Kansai Green Power Fund (cumulative equipment output)−

Heavy oil

Fossil fuel consumption

Crude oil
LNG

Power from hydropower station refurbishment (cumulative output since 1989)
Transmission and distribution loss rate *10
SF6 gas emissions
SF6 gas recovery
Use of untapped energy sources (heat supply locations)
Progress of new energy source development and use (cumulative total at year end)
Solar power generation
Wind power generation
Purchased power generated by new energy sources Purchased amountSolar power generation
Number of purchases

Solar power generation−

Wind power generation−

Power generation for environmental education
Office electricity consumption
Energy and resource
conservation(Office divisions)

Ordinary water consumption
Vehicle fuelCopy paper consumption

Designated CFC consumption
COD emissions

−

−

202
767
5,286
30,452
5.2
0.9
96.4
11
919
765
154
18,522
11,793
13,881
4,600
100
4,500
−

118.5
1,045.6
9.14
1,000.5
0.3

116.6
978.4
9.16
934.9
0.3

−

−

−

224
715
3,799
34,752
5.5
0.7
97.1
11
919
765
154
26,88017,88813,151
4,670
170
4,500
−

113.2
900.7
9.41
919.4
0.1
25

2003
3,656
0.261
0.253
0.265
0.229

2004
5,159
0.356
0.355
0.357
0.317

−

−

12.59
3.63
0.436
89.1
42.3
123
98
215
3,366
38,752
5.5
0.7
97.2
11
919
765
154
39,047
26,511
11,973
6,991
491
6,500
−

105.8
803.6
9.29
903.9
0.6
32

−
−
−

70.2
42.2
1,862
270
1,159
4,206
46,252
5.4
0.3
97.9
12
1,015
865
150
58,86636,766
11,217
9,549
1,545
8,000
4
105.7
748.5
9.04
1,021.0
0.6
21

Unit

10,000 t-CO2
kg-CO2/kWh
kg-CO2/kWh
100 million t-CO2
100 million t-CO2
100 million t-CO2
kg-CO2/kWh%%
1,000 t1,000 kL
1,000 kL
1,000 tkW%
t%LocationskW
1,000 kWh
Purchases
ParticipantskW
1 million kWh
1,000 m3
km/L
t
t
t

CO2 emissions per unit of power consumed = CO2 emissions ÷ power consumed
Nighttime (22:00 - 08:00) = nighttime CO2 emissions ÷ nighttime power consumption
Daytime (08:00 - 22:00) = daytime CO2 emissions ÷ daytime power consumption
CO2 emissions per unit of power generation = CO2 emissions ÷ power generated
World CO2 emissions, source: Energy and Economic Statistics, Institute of Energy Economics, Japan
Japan CO2 emissions, source: Greenhouse Gas Inventory Office (Center for Global Environmental Research, National Institute for Environmental Studies)Electric power industry CO2 emissions and electric power industry CO2 emissions per unit of power consumed: Environmental Plan of Action for the ElectricPower Industry, Federation of Electric Power Companies of Japan*8 Nuclear power station capacity factor = power generated ÷ (permitted output x running hours) x 100*9 Thermal power total thermal efficiency at transmission end = (transmitted and distributed power x heat load per kWh) ÷ total heat load input*10 Transmission and distribution loss rate = 1 – {(power sold + substation power use) ÷ (total power - power used by power station)}

*1
*2
*3
*4
*5
*6
*7

82

Environmental Data
Fiscal year

SOx emissions (KEPCO power stations)
SOx emissions (Per unit of power generated by KEPCO) 1*
per unit of power
generated(Per unit of power generated thermally by KEPCO) *2

NOx emissions (KEPCO power stations)NOx emissions (Per unit of power generated by KEPCO) *3
per unit of power(Per unit of power generated thermally by KEPCO) *4
generated

Thermal power station
Greenery rate *5(at fiscal year end)

Nuclear power station
Electric power office (substation)

Burial rate of transmission cable *6 (at fiscal year end)
Burial rate of distribution cable *7 (at fiscal year end)

Local environmental protection
2000
2001
2002
1,438
1,332
2,833
0.012
0.011
0.023
0.040
0.049
0.069
4,801
3,740
6,123
0.039
0.031
0.049
0.133
0.138
0.149
34
34
34
79
78
79
32
28
33
13.9
14.1
13.8
9.3
9.4
9.3

2003
415
0.004
0.019
2,731
0.023
0.124
34
78
28
14.2
9.4

2004
2,373
0.021
0.064
4,529
0.039
0.121
36
78
28
14.5
9.5

Unit

t
g/kWh
t
g/kWh
%
%
%

*1 SOx emissions per unit of power generated by Kansai Electric Power= SOx emissions ÷ power generated*2 SOx emissions per unit of thermal power generated by Kansai Electric Power= SOx emissions ÷ power generated thermally*3 NOx emissions per unit of power generated by Kansai Electric Power= NOx emissions ÷ power generated*4 NOx emissions per unit of power generated thermally by Kansai Electric = NOx emissions ÷ power generated thermally*5 Greenery rate = business site greenery area ÷ business site total area x 100*6 Burial rate of transmission cable = length of buried cable ÷ (length of overhead cable + length of buried cable) x 100*7 Burial rate of distribution cable = length of buried cable ÷ (length of overhead cable + length of buried cable) x 100

Fiscal year

Industrial waste and other discharge
Ash (heavy oil, coal, etc.)
Sludge (desulfurization gypsum, wastewater treatment sludge, etc.)
Cinders
Waste concrete poles, etc.
Metal scrap
Glass and ceramic scrap (heat retention materials, insulator waste, etc.)
Spent oil
Waste plastic
Other
Landfill disposal of industrial waste
Glass and ceramic scrap (heat retention materials, insulator waste, etc.)
Sludge (wastewater treatment sludge etc.)
Asbestos
Cinders
Waste plastic
Scrap metal
Other
Industrial waste recycling rate *1
Volume of low-level PCB waste
treated (pole transformers) *2

Waste and resource recycling
2000
2001
2002
49.7
63.7
70.7
1.7
2.3
4.1
7.0
17.5
22.4
0.7
0.8
1.1
16.7
15.8
15.4
15.9
16.5
17.0
3.3
3.9
4.8
2.2
4.6
3.9
1.3
1.2
1.5
1.1
1.0
0.5
6.8
6.7
9.4
2.7
2.9
4.3
0.7
0.8
1.1
0.3
0.4
0.3
0.6
0.7
0.8
0.8
0.8
1.2
0.7
0.5
0.7
1.1
0.6
0.9
85
87
84

Insulating oil

−

−

−

Transformer cases *3

−

−

−

Unit
2003
2004
331.2
56.8
196.1
7.5
73.6
9.3
26.2
0.6
13.7
15.2
1,000 t
11.9
17.1
3.9
2.5
3.0
3.0
1.1
1.1
1.7
0.5
8.1
6.5
2.9
1.4
2.2
2.5
1,000 t
1.3
0.1
0.7
0.6
0.5
0.7
0.4
0.9
0.2
0.3
97
86
%
10,000 kL
0.2（2.0%） 0.8（8.0%）
0.3（1.3%） 2.4（10.0%） 10,000 units*1 Industrial waste recycling rate = (reused amount + amount sold) ÷ (industrial waste discharge + amount sold) ×100
*2 The amount represents the cumulative value of the previous years. Values in parentheses represent the ratios of the total amount treated.
*3 Utility pole transformer internal parts etc. are returned to storage.

83

Fiscal year

Mihama Power Station
Measured dosages in publicareas around power stations

Radioactive gas waste release(noble gases)

Takahama Power Station
Ohi Power Station
Mihama Power Station
Takahama Power Station
Ohi Power Station

Radioactive gas waste release(iodine)Mihama Power Station
Takahama Power Station
Ohi Power Station

Radioactive liquid waste release(excluding tritium)

Mihama Power Station
Takahama Power Station
Ohi Power Station

Solid radioactive waste generation (200 L drum can)Mihama Power Station
Takahama Power Station
Ohi Power Station
Solid radioactive waste reduction (200 L drum can)Mihama Power Station
Takahama Power Station
Ohi Power Station
Solid radioactive waste cumulative storage (200 L drum can)Mihama Power Station
Takahama Power Station
Ohi Power Station

Radioactive materials and waste
2000
2001
2002
< 0.001< 0.001< 0.001< 0.001< 0.001< 0.001< 0.001< 0.001< 0.001
1.1E+10
1.4E+10
1.6E+10
1.2E+10
1.8E+10
1.6E+102.8E+10
1.5E+10
5.7E+10
3.8E+05
9.9E+04
N.D.
3.4E+05
1.8E+05
N.D.
N.D.
2.7E+05
1.1E+06
N.D.
N.D.
N.D.
N.D.
N.D.
N.D.
N.D.
N.D.
N.D.
7,301
9,112
7,045
3,135
3,504
1,651
1,440
1,375
1,593
2,726
4,233
3,801
8,439
7,423
4,741
3,423
2,540
526
743
797
1,160
4,273
4,086
3,055
85,26086,39884,70928,44828,736
27,772
31,99831,30130,72324,81426,361
26,2142003< 0.001< 0.001< 0.001
6.1E+09
1.1E+10
1.8E+10
2.3E+05
N.D.
N.D.
N.D.
N.D.
N.D.
9,438
4,337
1,724
3,377
10,067
5,527
606
3,934
84,631
27,25833,11624,2572004< 0.001< 0.001< 0.001
1.9E+09
1.6E+10
4.1E+11
N.D.
N.D.
1.9E+08
N.D.
3.1E+05
N.D.
8,183
2,698
1,893
3,592
7,687
3,143
653
3,891
85,127
26,81334,35623,958Environmental management
2000
2001
2002
19
20
19
5
11
12
17
14
13
4
7
7
1
2
2
0
0
1
1
4
4
1
4
4
0
0
0
0
0
0
−
30
26
23
21
21
47
41
37
32.4
38.0
35.4
44.4
42.8
40.1
16.7
15.9
13.0

2003
17
10
12
6
2
1
2
2
1
1
26
22
38
31.3
35.4
9.7

2004
16
10
10
5
2
1
2
2
2
2
23
12
25
14.8
43.2
14.3

Other data
2001
2.9
1,027

2003
1.6
308

2004
1.0
362

Unit

Millisieverts/year *2

Becquerel *3*1 Becquerel *3
Becquerel *3

Drum cans

Drum cans

Drum cans△*1 N.D. (Not Detectable): less than critical detectable concentrations ○E + △: ○ ×10*2 Millisieverts/year (effective dose equivalent): unit for expressing effect of radiation on human body
*3 Becquerel: unit for expressing the quantity of radioactive material in which one nucleus decays per second

Fiscal year

Locations with ISO or other certifications (at fiscal year end)
Relisted for external certification acquisition
Thermal power division
Relisted for external certification acquisition
Nuclear power division
Relisted for external certification acquisition
Engineering division
Relisted for external certification acquisition
Sales and distribution divisions
Relisted for external certification acquisition
Participants in ISO 14001 staff training
environmental
Internal environmental auditor training
education
programs
Environmental staff training
Environmental protection costs (investment)
Environmental
Environmental protection expenditures
accounting
Economic effect of environmental protection measures

Fiscal year

Vegetation planting activities (at public facilities)
Beautification activities (local cleaning etc.)

2000
3.0
1,521

2002
2.4
841

Unit

Locations

Persons´ billion

Unit

10,000 trees
Instances

84

Data by Thermal Power Station■ Thermal Power Station Environmental Protection Performance (Fiscal 2004)
Item

A. P. P. Law(Regulation on overall emissions)

L/H/C
391

Agreed value−

Main fuelEmissions
per hour(m3N/hr)Atmospheric

Emissions
per day(t/day)Agreed value

Emissions
per year(t/year)Agreed value

Emissions
per hour(m3N/hr)NOx

Soot

Actual value

Actual value
A. P. P. Law(Regulation on overall emissions)

Agreed value

Emissions
per year(t/year)Agreed value

Discharged
concentration(g/m3N)

Actual value

Actual value
A. P. P. Law(Regulation on overall emissions)Hydrogen ion
concentration index

Water

COD
Pollutant load
(kg/day)

4

Agreed value
ResultW.P.P. Law andordinances

OutletC oil content
treatment

W. P. P. Law andordinances

12

Agreed value

6.9 Ð 8.1

1

ResultMax.
concentration(mg/L)

Max.
n-hexaneconcentration
extracts(mg/L)−

W. P. P. Law andordinances

388.4

Agreed value−

W. P. P. Law andordinances

16.3
50

Agreed value−

ResultSS

D oil content
treatment

5.8 Ð 8.6

E oil content
treatment−

Agreed value
ResultMax.
concentration(mg/L)−

W. P. P. Law andordinances

4
10

Agreed value−

Result30
4<1

Result

155
7.2
5.9
2,100
525
0.070
0.020
0.007
5.8 Ð 8.6
5.8 Ð 8.6
7.0 Ð 8.1
50
15
7
55
14
12.6
100
20
4
4
1
0.1

H/C
306 *
112

L
98

MaizuruPower Station0

No past recordof operation

Coal
10,306*
255
92

−

−

−

−

−

−

No past recordof operation
Areas other thanthose designated

Areas other thanthose designated

5

5

−

492×103 m3N 1,523×103 m3N
281×103 m3N

−
−

255

2

109
7.7
3.5
1,420
568
0.050*
0.020
0ResultNanko
Miyazu Energy
Power Station Research Center

−

140
9.3
6.3
3,020
523
398 *

−

Agreed value

Emissions
per day(t/day)

H/C
587

0
10.1
0.04
940
2
612

ResultSOx

Tanagawa No. 2
Power Station

Sakaiko Power Station

−
244
58
31
76
1.8
−
−
1.1
−
−
400
244×103 m3N 1,457×103 m3N
171.4
352×103 m3N
0.030
0.10
0.050
0.000
0.009
0.014
0
0.003
5.0 Ð 9.0 * 5.0 Ð 9.0
5.0 Ð 9.0−
5.8 Ð 8.6
5.8 Ð 8.6
6.3 Ð 8.1
5.9 Ð 7.6
6.2 Ð 7.8
200 *
160
160
−
15
15
21
5.4
7.8
No past recordof operation

No past recordof operation

No past recordof operation

3

3

−

−

20.8
1.3
200
20
2
5
1
< 0.5

−
−

200 *
200
27
20*

3

3

−

<1.0

−

22
6.2
200
15
8
5
1
<1.0

A.P.P. Law: Air Pollution Prevention Law W.P.P. Law: Water Pollution Prevention Law L: LNG H: Heavy oil C: Crude oil*1 K-value regulatory value *2 Value reported under Osaka Prefecture NOx Reduction Guidelines for Fixed Sources *3 Regulations of Osaka City Ordinance on Sewerage*4 Osaka Prefecture Ordinance on Living Environment Protection *5 Kyoto Prefecture Ordinance on Environmental Protection

Development of flue gas desulfurization technology

Test plant established and research implemented
Research plant established and research implemented
Installation of wet-type flue gas desulfurization units

85(1,000 kW)(%)

Development of flue gas denitrification technology

Pilot plant established and research begun
Large-scale test plant established and research begun
Installation of flue gas denitrification units

Installed capacity to approved power plant output ratio

15,384.5
13,893.5
13,893.5
13,269.5
14,169.5

14,714.5

90
18,000
80
79
79
79
78 80
76
16,00071
70
14,00062
60
12,00050
10,000
8,000
40
6,000
30
21
4,000
20
2,000
10
0 6870 75 80 85 90 95 00 01 02 03 04 0
(Fiscal Year)
12,804.5

Installed capacity to approved power plant output ratio

3,330
3,018
3,018
3,150
4,050

3,330

3,330

1,380

930

680.5

Installed capacity

4,500
41 45
40
4,000
35
35
3,500
30 31
28
30
3,000
27 27
25
2,500
20
2,000
1,500
13
15
11
13
1,000
10
500
5
03 04Year) 00 63 65 70 75 80 85 90 95 00 01 02 (Fiscal■ Flue gas denitrification equipment

9,154.5(%)

2,516.5(1,000 kW)

Installed capacity■ Flue gas desulfurization equipment

KainanPower Station

Item

A. P. P. Law(Regulation on overall emissions)

Agreed value
ResultAtmospheric

SOx

Soot

−

Aioi
Power Station

H/C
344
155

No past recordof operation

H/C
3,054
165
121

Ako
Power Station

H/C
2,146 *
180
155

1

−

−

−

−

−

−

−

Actual value

−

−

−

−

−

−

−

Emissions
per year(t/year)Agreed value

Areas other thanthose designatedNo past recordof operation

85
60

Areas other thanthose designated

Actual value
A. P. P. Law(Regulation on overall emissions)

1,760×103 m3N 970×103 m3N
132×103 m3N 98×103 m3N
Areas other thanthose designated

450
123

Agreed value
ResultAreas other thanthose designated

110
71

−
−
Areas other thanthose designated104
64

400×103 m3N
0Areas other thanthose designated

463
363

2,492

No past recordof operation
Areas other thanthose designated650
885×103 m3N
85×103 m3N 45×103 m3N

320

94
79

Emissions
per day(t/day)Agreed value

−

−

−

−

−

−

−

Actual value

−

−

−

−

−

−

−

Emissions
per year(t/year)Agreed value

Discharged
concentration(g/m3N)A. P. P. Law(Regulation on overall emissions)Max.
concentration(mg/L)
COD
Pollutant load
(kg/day)

Agreed value

No past recordof operation

ResultW.P.P. Law andordinances
Agreed value

No past recordof operation

W. P. P. Law andordinances

Agreed value

No past recordof operation

ResultW. P. P. Law andordinances

Agreed value

No past recordof operation

ResultMax.
concentration(mg/L)

Max.
n-hexaneconcentration
extracts(mg/L)

2,400×103 m3N 560×103 m3N 590×103 m3N 2,263×103 m3N 1,620×103 m3N 390×103 m3N 340×103 m3N
36×103 m3N 37×103 m3N
58×103 m3N 57×103 m3N 215×103 m3N 843×103 m3N
0.070
0.070
0.050
0.070
0.070
0.050
0.070
0.020
0.010
−
−
0.015
0.015
0.050
0.014
0.001
0
0.005
0.009
0.003
5.0Ð9.0
5.0Ð9.0
5.0Ð9.0
5.0Ð9.0
5.0Ð9.0
5.0Ð9.0
5.0Ð9.0
5.8Ð8.6
5.8Ð8.6
5.8Ð8.6
5.8Ð8.6
5.8Ð8.6
5.8Ð8.6
5.8Ð8.6
6.0Ð7.8
6.0Ð7.9
6.8Ð7.6
6.9Ð8.0
6.7Ð7.6
6.4Ð8.1
10
160
100
100
100
100
100
10
10
15
15
15
15
20
6.6
4.2
2
7
2
4
187.7
−
40
105
66
84
102
50
36.8
15.2
35
18
22.4
34
5.3
5.1
3.0
25.8
2.5
6.1
40
200
90
90
90
90
90
20
20
20
20
20
20
20
4.8
1.5
1
8
1
2
5
5
5
5
5
5
5
2
1
1
1
1
1
1.5
0.1
0.1
0.2
0.1
0.1
0.1
No past recordof operation

Actual value

Result

Water

0

L/H/C
780
58
0

Takasago
Power Station

Agreed value

Hydrogen ion
concentration index

SS

L
119

1

Himeji No. 2
Power Station

Emissions
per day(t/day)Emissions
per hour(m3N/hr)NOx

Himeji No. 1
Power Station

H/C
7,800*
184
131

H/C
646
310
129

Main fuelEmissions
per hour(m3N/hr)

GoboPower Station

W. P. P. Law andordinances

Agreed value

No past recordof operation

ResultW. P. P. Law andordinances

Agreed value

No past recordof operation

Result■ Discharge and transfer of substances subject to PRTR Law (Fiscal 2004)
SubstanceUse

2-amino ethanol

Water supply treatment agent

Asbestos

Piping insulation etc.

Bisphenol A epoxy resin

Paint

Ethylbenzene

Paint

XylenePaint, power generation fuel and equipment cleaning

Dichloropentafluoropropane (HCFC-225)

Cleaning

StyrenePaint

Thiourea

Chemical cleaning agent for boilers

ToluenePaint, power generation fuelHydrazine

Water supply treatment agent

BenzenePower generation fuelTridimethyl phenol phosphate

Power generation turbine control oil

Dioxins

Waste incinerator

Quantity(t/year)

100
120
1.1
4.0
65
4.3
2.4
3.0
35
86
1.2
18
−

Discharge (t/year)
Air

Public water

<0.1
0
0
0
<0.1
0
4.0
0
33
0
4.3
0
2.4
0
0
0
7.0
0
<0.1
0
<0.1
0
0
0
70（mg-TEQ/year）0.035（mg-TEQ/year）

Transfer (t/year)
Soil

0
0
0
0
0
0
0
0
0
0
0
0
0

Sewage

0
0
0
0
0
0
0
0
0
<0.1
0
0
0

Waste

3.3
120
0
0
<0.1
0
0
0
0
1.4
0
15
3.9（mg-TEQ/year）* This table rounds off the handled <quantity to t/year for Type 1 Specified Chemical Substances and to 0.5 t/year for Special Specified Chemical Substances (excluding dioxins).
* “0” indicates no discharge. * “ 0.1” represents discharge was less than 0.1 t/year.
* Dioxin quantities for facilities with certain conditions (waste incinerators etc.) are given only for discharge and transfer. Handled quantity, therefore, is not given.

86

Guidelines Reference Table■ Pages relevant to GRI Sustainability Reporting Guidelines (2002 edition)
Item

Page

1. Vision and Strategy

1.1

15 Ð 18

1.2

3, 4

Item

Page

3. Governance Structure and Management Systems
Structure and Governance

2. Profile

Item

Page

5. Performance Indicators

Item

Page

5. Performance Indicators

Economic Performance

Social Performance

3.1

67

EC1

1, 81

LA1

1, 63, 81

3.2

67

EC2

* 90
* 103 Ð 105*−* 103* 99, 106
* 99, 106
* 99, 104, 105
* 110

LA2

−

LA3

64

LA4

64

LA5

62

LA6

62

LA7

62, 81

3.3

−

EC3

2.1

1

3.4

35, 67

EC4

2.2

1

3.5

−

EC5

2.3

67

3.6

35, 67EC6

2.4

25, 26, 53, 54

3.7

15 Ð 18, 33

EC7

2.5

1

3.8

69

EC8

2.6

1

2.7

1

3.9

2, 31, 32

EC1041, 58

LA10

63

2.8

1

3.10

23, 31, 32, 68Ð 72

EC13

−

LA11

−

2.9

2

3.11

23, 31, 32, 69, 71, 72

LA12

64

3.12

23, 31, 32, 69, 71, 72

EN1

33, 82LA1364

Overarching Policies and Management Systems

EN2

49, 52 Ð 54

LA15

62

Organizational Profile

EC9

Stakeholder Engagement

Report Scope

Environmental Performance

LA8

61

LA9

−

2.10

Back cover

2.11

2

3.13

16Ð18, 33, 47, 48, 62

EN3

33

LA16

63, 64

2.12

2

3.14

−

EN4

33, 43LA17

63, 64

2.13

2

3.15

29

EN5

33

HR1

61

2.14

Not applicable

3.16

22, 49, 75

EN6

48

HR2

75

2.15

Not applicable

3.17

35, 51

EN7

−

HR3

−

2.16

Not applicable3.18

Not applicable

EN8

33, 39, 43

HR4

61

3.19

34, 61 Ð 64, 67

EN9

82

HR5

64

3.20

35, 36, 84

EN10

33, 47, 48, 83

HR6

61

EN11

33, 49, 51, 83, 84

HR7

61

EN12

47, 48

HR8

61

EN13

Not applicableHR961, 63, 74

Report Profile

2.17

87

4. GRI Content Index

2.18

37

4.1

2.19

38

2.20

2, 28, 29, 31, 32, 55,

Whole System

39

EN14

39

HR10

61, 63, 74

56, 59, 60, 77, 78

Cross-sectional

38

EN15

Not applicableSO1

16, 1787

5. Performance Indicators

2.21

2

EN16

36, 75SO2

18, 742.22

2, 69, 70

EN17

39 Ð 43

SO3

18, 74

EN19

50

SO4

30, 42, 45, 57, 58

EN22

47, 48SO7

18, 73 Ð 75

EN30

43

PR1

16, 17, 21 Ð 25

EN33

49

PR2

16, 17, 21 Ð 25, 40

EN34

33, 49PR3

17, 76EN35

37, 38

PR6

50

PR8

23 Ð 25* Pages in Kansai Electric Power Shareholders Report (http://www.kepco.co.jp/ir/securities/81).
■ Pages relevant to 2003 Guidelines for Environmental Reports
Item

Page

1. Basic items

）
）
3）

Page

）
）
16）
17）
18）
19）
20）
21）
22）
23）
24）

1

3, 4

14

21, 33, 34, 41 Ð 43, 49, 52, 82

2

2, 26, 72, Back cover15

21, 33, 34, 41 Ð 43, 49, 52

1, 15 Ð 19, 26, 81, 90

2. Summary of environmentally-friendly policies, targets and results in business activities

）
5）
6）
7）
4

16 Ð 18
2, 34, 38, 82 Ð 86
33
37, 38

3. Status of environmental management

）
9）
10）
11）
12）
13）
8

87

Item

4. Environmental impacts caused by business activities and status of efforts to reduce such impacts.

35, 36, 47, 48, 51, 84
75
40, 41, 44
31, 32, 50, 57, 58, 72
36, 47, 48
45 Ð 48, 52, 58

33, 34, 43
33, 34, 39 Ð 46, 82, 83, 85, 86
47, 48, 85, 86
1, 33, 50, 81
33, 34, 49, 83
33, 47, 48, 82, 85, 86
33, 34, 49, 81
34, 4933, 34, 37 Ð 39, 43, 50

5. Status of social efforts

25）

21 Ð 25, 57, 58, 61 Ð 64, 68 Ð 72, 81

Please share your thoughts and opinions with us.

We have tried to provide concrete descriptions of Kansai
Electric Power Group efforts so that more people will havean opportunity to understand them. However, we expectthat our readers will find parts that are difficult tounderstand, information that is lacking and other faults.
We would like to reflect the frank opinions andimpressions of our readers in future efforts.
For this reason, we request that you kindly participate in
our questionnaire on the back of this page.

Operations Management Group
Office of Corporate Planning
The Kansai Electric Power Co., Inc.
TEL: +81-6-7501-0276 (direct)88

Please share your thoughts and opinions with us.

FAX: +81-6-6441-8598

To: Operations Management Group, Office of Corporate Planning, The Kansai Electric Power Co., Inc
Please check the items most closely match your opinions or impressions.
tell us your impressions of the report. (Please choose one option and give us your reasons.)
Q1 Please(2) Content quantity(1) Content understandability□ Easy□ Average□ Difficult

Reason:□ Long□ Average□ ShortReason:do you feel about the efforts of our Group? (Please answer for each of chapters - and provide reasons.)
Q2 Ⅰ.HowProviding
Safe and Stable Products and Services
Ⅱ. Pioneering Efforts to Protect the Environment
Ⅰ Ⅵ□ Very good □ Good □ Not very good □ Bad
Reason:□ Very good □ Good □ Not very good □ Bad
Reason:Ⅲ. Actively Contributing to Regional Society

Ⅳ. Respect for Human Rights and Creation of Good Workplace Environments□ Very good □ Good □ Not very good □ Bad□ Very good □ Good □ Not very good □ Bad

Reason:Reason:Ⅴ. Transparent, Open Business Activities

Ⅵ. Thorough Compliance□ Very good □ Good □ Not very good □ Bad□ Very good □ Good □ Not very good □ Bad

Reason:Reason:items in the report interested you?
Q3 Which
Which items do you think our Group should focus on or prioritize? (Please choose as many as apply.)□ Message from the President□ Feature About the Mihama Nuclear Power Station Unit 3 Accident□ Management Vision, CSR Action Charter, CSR Action Standards
Ⅰ. Providing Safe and Stable Products and Services□ Our Mission and Duty to Provide Stable Power Supply□ Safe and Stable Nuclear Power Generation□ Working to Provide the Best Service□ Creating Customer Value as a Unified Group□ Communication & Solutions-Safety and quality management in corporate policies-

Ⅲ. Actively Contributing to Regional Society□ Contributions to Society as a Corporate Citizen□ Communication & Solutions-Thinking about business social contributions and volunteerism-

Ⅳ. Respect for Human Rights and Creation of Good Workplace Environments□ Respect for Human Rights □ Labor Safety Assurance□ Equal Opportunity Employment and Creation of Comfortable Workplaces□ Communication & Solutions-Thinking about respect for human rights and good workplace environments-

Ⅴ. Transparent, Open Business Activities

Ⅱ. Pioneering Efforts to Protect the Environment□ Efforts to Prevent Global Warming -2004 Highlights-□ Corporate Governance□ Diverse Opportunities for Communication with Customers□ Communication & Solutions

Targets and Results□ Environmental Management □ Environmental Accounting□ Confronting Global Environmental Issues (New ERA Strategy)□ Efficiency □ Reduction □ Activities Abroad□ Responding to Community Environmental Issues□ Promotion of Business Activities Suitable for a Recycling-Oriented Society□ Efforts to Reduce Radioactive Waste □ Eco-business Expansion□ Communication & Solutions

Ⅵ. Thorough Compliance□ Communication about the Environment□ Environmental Policy, Status Overview of Our Environmental Load,-the environmental measures and social responsibilities of electric power companies--Communication with members of society-□ Promotion of Autonomous Efforts in Each Workplace□ Organization of a Group-wide Compliance Promotion System□ Promotion of Information Security and Personal Data Protection□ Communication & Solutions-Effective risk management through compliance-□ Third Party Commentary □ Reference Data
□ Guidelines Reference Table

Please tell us your opinions and impressions of this report (for example, contents you would like included in the future).
Q4 ○○ Please tell us your opinions and impressions of our group efforts and business activities (including, for example, expectations you have for us).

tell us your perspective as a reader of this report. (Please choose one that best applies.)
Q5 Please
Company customer
Individual investor or stockholder
Institutional investor or stockholder□□□□ Someone who does business with the company □ Government or government-related□ NPO or NGO □ Mass media □ Responsible for CSR in another company □ Student□ Other Explain:

How did you learn about this report? (Please choose one that best applies.)
Q6 □Newspaper or magazine□ Kansai Electric Power website □ From a Group employee□ From a friend or acquaintance□ Other Explain:
What format is desirable for future reports? (Please choose one that best applies.)
Q7 □A brochure as in the past
□ A brochure for the overview with the details on the Internet□ Internet only

□ Other Explain:
Thank you for participating in this survey.

Name
Address
Occupation (company name or organization)

Gender□ Male□ FemaleAgepersonal information that you provide in this questionnaire will be handled as follows.
*1. ThePersonal information that you provide will only be used to send you a copy of the next report published in 2006.
2. Opinions and impressions that you provide may be used in the report published in 2006, but nothing that could be used to identify you will be included.
3. With the exception of the following cases, we will not disclose your personal information to any third party.
• Cases when you consent to sharing the information• Cases when we are legally obligated to provide the information• Cases when we contract work to another business with which we have a confidentiality agreement

89

■ Main Places of Business (as of Sep. 20, 2005)
Business office

AddressPhone
numberBusiness office

AddressPhone
numberHeadquarters

3-6-16 Nakanoshima, Kita-ku, Osaka 530-8270

06-6441-8821

Kobe Branch

6-2-1 Kano-cho, Chuo-ku, Kobe, Hyogo 650-0001

078-391-7211

Osaka-Kita Branch

3-9-3 Honjohigashi, Kita-ku, Osaka 531-8588

06-6373-1541

Kobe Sales
Office6-2-1 Kano-cho, Chuo-ku, Kobe, Hyogo 650-0001

078-392-6200

Kujo Sales Office

1-11-18 Kujominami, Nishi-ku, Osaka 550-0025

06-6582-2881

Akashi Sales
Office2-14 Higashinakano-cho, Akashi, Hyogo 673-0886

078-912-2651

Ogimachi Sales
Office3-9-3 Honjohigashi, Kita-ku,Osaka 531-0074

06-6373-3131

Awaji Sales Office2-3-28 Yamate, Sumoto, Hyogo 656-0024

0799-22-0605

Ikeda Sales Office

1-1-16 Ueikeda, Ikeda, Osaka 563-0027

072-752-5070
Hanshin Sales
Office2-33-60 Nishinagasu-cho, Amagasaki,
Hyogo 660-0805

06-6481-3961
0798-67-3131
0797-85-0201

501-26 Miyanomae, Fukushima, Sanda,
Hyogo 669-1313

079-563-2484

Mikuni Sales Office 2-13-31 Mikunihonmachi, Yodogawa-ku,
Osaka 532-0005

06-6391-1061

Hokusetsu Sales
Office2-45-5 Izumi-cho, Suita, Osaka 564-0041

06-6384-1131

Sanda Sales
OfficeTakatsuki Sales
Office17-3 Sawaragi-cho, Takatsuki, Osaka 569-0084

072-676-3131

Himeji Branch

117 Junishomae-cho, Himeji, Hyogo 670-8577

0792-25-3221

Moriguchi Sales
Office1-9-15 Yagumohigashimachi, Moriguchi,
Osaka 570-0021

06-6908-4731

Himeji Sales
Office2-1-2 Minamikurumazaki, Himeji, Hyogo 670-8502

0792-92-3131

Hirakata Sales
Office1-1-6 Higashitamiya, Hirakata, Osaka 573-0023

072-841-1131

Kakogawa Sales
Office2552 Kitazaike, Kakogawa-cho, Kakogawa,
Hyogo 675-0031

0794-21-3201

3-9-5 Hamaguchinishi, Suminoe-ku,
Osaka 559-0006

06-6672-1301

Aioi Sales Office

1-12-1 Asahi, Aioi, Hyogo 678-0031

0791-22-0730

Namba Sales
Office3-8-8 Shikitsuhigashi, Naniwa-ku, Osaka 556-0012

06-6631-4101

Toyooka Sales
Office7-37 Sanno-cho, Toyooka, Hyogo 668-0044

0796-22-3131

Higashi Sumiyoshi
Sales Office8-3-33 Imagawa, Higashisumiyoshi-ku,
Osaka 546-0003

06-6700-3131

Yashiro Sales
Office1446-1 Yashiroazabessho, Yashiro-cho,
Kato-gun, Hyogo 673-1431

0795-42-0260

Higashi Osaka
Sales Office

1-6-15 Kosaka, Higashiosaka, Osaka 577-0801

06-6787-5011

48 Omoricho, Nara 630-8548

0742-27-1237

Habikino Sales
Office1-2-1 Karusato, Habikino, Osaka 583-0854

0729-56-3381

Nara Sales Office7-1-20 Omiya-cho, Nara 630-8530

0742-36-1201

Minami Osaka
Sales Office

2-2-20 Kumanochohigashi, Sakai, Osaka 590-0946

072-238-8681

Takada Sales
Office2-1-1 Higashinaka, Yamatotakada, Nara 635-0065

0745-53-1131

Kishiwada Sales
Office3-4-4 Fujii-cho, Kishiwada, Osaka 596-0046

0724-22-4701

4-1-51 Nionohama, Otsu, Shiga 520-8570

077-522-2626

579 Higashi-shiokojicho, Shiokoji-dori Karasuma
Nishi-iru, Shimogyo-ku, Kyoto 600-8216

075-361-7171

Shiga Sales Office

4-1-51 Nionohama, Otsu, Shiga 520-8570

077-522-2611

075-491-1141
075-611-2131
0771-22-0149
0774-72-0029

Hikone Sales
Office1880-10 Ishimochi, Matsubara-cho, Hikone,
Shiga 522-8502

0749-22-0080

50-1 Koyamakitakamifusa-cho,Kita-ku,
Kyoto 603-8142

Yokaichi Sales
Office24-15 Yokaichimidorimachi, Higashiomi,
Shiga 527-8585

0748-22-2111

075-491-1141
075-611-2131
0771-22-0149
0774-72-0029

Wakayama Branch

40 Okayama-cho, Wakayama 640-8145

073-422-4150

Wakayama Sales
Office40 Okayamacho, Wakayama 640-8145

073-422-8111

Shingu Sales
Office5-63 Noda, Shingu, Wakayama 640-8145

0735-22-5211

Tanabe Sales
Office22-10 Akebono, Tanabe, Wakayama 646-0021

0739-22-1212

Osaka-Minami
BranchKyoto Branch

Kyoto Sales Office

Sonobe Sales
OfficeFushimi Sales
Office4 Misonomachi, Sonobe-cho, Funai-gun,Kyoto 622-0002

293-3 Katahara-cho, Fushimi-ku, Kyoto 612-8361

075-491-1141
075-611-2131
0771-22-0149
0774-72-0029

Nara Branch

Shiga Branch

Fukuchiyama
Sales Office3-82 Ekinan-cho, Fukuchiyama, Kyoto 620-0931

0773-22-3101

Gobo Sales Office29-1 Sono, Gobo, Wakayama 644-0002

0739-22-1212

Maizuru Sales
Office704 Koaza-hama, Oaza-hama, Maizuru,
Kyoto 625-0036

0773-62-2540

Hashimoto Sales
Office6-7-22 Toge, Hashimoto, Wakayama 648-0072

0736-32-1245

Miyazu Sales
Office2064-15 Tsuruga-cho, Tsuruga, Miyazu,
Kyoto 626-0041

0772-22-2112

Nuclear Power
Division

8 Yokota, 13 Goichi, Mihama-cho, Mikata-gun
Fukui 919-1141

0770-32-3500

Mineyama Sales
Office775-10 Ogitani, Tamba, Mineyama-cho,
Kyotango, Kyoto 627-0011

0772-62-0051

Tokai District Office

2-27-14 Izumi, Higashi-ku, Nagoya 461-8540

052-931-1521

Obama Sales
Office14-53 Minamigawa-cho, Obama, Fukui 917-0075

0770-52-0890

Hokuriku District
Office1-2-13 Higashi-denjigatamachi, Toyama 930-8513

076-432-6111

Takahama Sales
Office16-5 Minamishioiri, 86 Miyazaki, Takahama-cho,Oi-gun, Fukui 919-2225

0770-72-1212

Tokyo District Office

Fukoku Seimei Building 2-2-2 Uchisaiwai-cho,
Chioda-ku, Tokyo 100-0011

03-3591-9261

Mihama Sales
Office8 Yokota, 13 Goichi, Mihama-cho, Mikata-gun,
Fukui 919-1141

0770-32-0025

Fossil Power
Center

770 Dai Building 3-6-32 Nakanoshima, Kita-ku,
Osaka 530-6591

06-6459-0433

Kansai Electric
Hospital

2-1-7 Fukushima, Fukushima-ku, Osaka 553-0003

06-6458-5821

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