Connected andSecured Asset Datain One Place
How to deliver a comprehensive
and integrated IT asset lifecycle
management in one platform

Inside:01

Challenge

02

Answer03

How to04

Benefits

05

Imagine this...

With impressive growth come unexpected challenges. As yourorganization has adopted a hybrid work environment, it hasopened the door to increased employee productivity, improved
employee satisfaction, and more responsive customer service.
But there’s a catch; your IT team now has to manage anincreasingly complex IT estate spanning a huge and diverse
range of endpoints. At the same time, your internal lines ofbusiness are also straining to update their workflows for amore modern age.
This eBook provides you with a comprehensive overview,
practical steps and illustrative use cases to help yourorganization connect and secure all asset data in one place, so
you can truly understand what you have.

This document is provided strictly as a guide. No guarantees can beprovided or expected. This document contains the confidential information
and/or proprietary property of Ivanti, Inc. and its affiliates (referred tocollectively as “Ivanti”) and may not be disclosed or copied without priorwritten consent of Ivanti.
Ivanti retains the right to make changes to this document or related productspecifications and descriptions, at any time, without notice. Ivanti makes

This eBook is part of the ITSM+ Toolkit

no warranty for the use of this document and assumes no responsibility
for any errors that can appear in the document, nor does it make acommitment to update the information contained herein. For the mostcurrent product information, please visit ivanti.comConnected and Secured Asset Data in One Place

2

Challenge

53%

Maintaining and managing all
IT assets' data in one place.

of all data loss andsystems downtime
is caused byhardware failure.

Reconciling the records between multiple discovery and/or inventory
tools, let alone keeping accurate records in your IT asset tracking
spreadsheets, consumes time you simply don’t have. Without the benefit
of intelligent tools to automate the IT asset discovery process, your teammight not get around to making critical updates on a timely basis.
While you’re trying to make sense of all the conflicting information
before you, crucial IT assets are likely going unmanaged andunprotected–putting your business at risk. This is why it’s essential
to create a single source of truth for all of your business assets andkeep it continuously up to date.

Did you know?
32% of ITAM professionals view the needs ofdifferent groups in the organization to be socompletely different that they require
separate systems.

Connected and Secured Asset Data in One Place

InsideChallenge

Answer

How toBenefits

3Imagine this...

Answer

Comprehensive IT assetlifecycle management,
integrated with existing tools
and delivered in one platform.
Find an IT asset management solution that gives you a unified viewof all of your IT assets, including hardware, servers, clients, virtualmachines, cloud and software assets — as well as data on their usage,performance, and warranty status. The right solution will be able toautomatically and continuously keep tabs on all of these assets frompurchase to disposal, providing you with up-to-date purchase, use andspend information at a glance. All of these insights will help you makesmarter decisions about the assets in your IT estate.
If your organization already uses a configuration management
database (CMDB), consider how you will integrate the two systems.
By proactively crafting a plan for improved IT asset management, you’ll
be able to successfully track, configure, optimize, and strategicallymanage all of your IT assets through their entire lifecycles. With all

Why is the inventory data I getfrom Active Directory not enough?
Many businesses use Active Directory to manage IT users andasset details at the ready, your service desk will be able to resolve
issues faster and more effectively. Your security teams will also be able
to easily identify potential compliance issues or security vulnerabilities,
enabling the organization to better manage risk.

assets, but it was not designed with today’s Everywhere Workenvironment in mind. With a newly expanded IT estate spanning
on-premises data centers, cloud applications and services, andmobile endpoints, IT teams need more robust tools to accurately
and efficiently track and manage all of their assets.

Connected and Secured Asset Data in One Place

InsideChallenge

Answer

How toBenefits

4Imagine this...

How toImplement an integrated
and sustainable asset
management processacross the organization.

What are normalization & reconciliation?
Normalization is the process of making sure that assets’ names and other key
information about them are standardized. By reconciling the asset data you bring into
your IT asset management solution from the various data sources you have used sofar, you will be able to create a single source of truth for all of your IT assets.

1

3

2

First, define what you need to track. This

Next, normalize and reconcile yourFinally, give some thought to how you

step will aid in performing asset mapping

asset information by making sure allwill incorporate your new IT assetof both IT and non-IT assets, includingof your assets are uniformly named

management processes into yourhardware, software, and consumables.

and cataloged. This will allow you toregular, cross-departmental workflows.

Next, decide what information you will

create a single source of truth for all ofThat way, nothing will fall through theneed to collect in order to track the fullyour IT assets that your organization

cracks once your single source of truth islifecycle of each asset type (for example,can trust. Third party data connectors

in place.

usage, performance, location, warranty,

can augment your existing records,licensing status, contracts, vendors,

automatically creating a 360 degreeand patch status). Create a plan for how

asset view on your behalf and keeping it

you will track managed assets versus

continuously up to date.

unmanaged assets.

Connected and Secured Asset Data in One Place

InsideChallenge

Answer

How toBenefits

5Imagine this...

Benefits
Single lifecycle tracking
and asset repository
Improved vendor and contractmanagement as well as better
device and license management,
resulting in optimized costs

85%of IT professionals view theirasset management automation
and AI investments as
profitable ventures.

Asset managementfrom anywhere

The opportunities with Ivanti
Neurons for ITAM are endless.
We’ll also be able to see how much
we spend each year to maintainour technology solutions anddetermine if we need to adopt
cloud-based solutions, for example,
in place of an on-premises solution
to save money.”
Jenny Rock, Product Engineer, City of Seattle

Connected and Secured Asset Data in One PlaceInsideChallengeAnswer

How toBenefits

6Imagine this...

Imagine this...

You can now connect and secure
all data in one place.

An energy company used two separate tools

By updating to an integrated environment

From there, members of the IT team were able

to manage IT requests and IT assets. As thethat includes both service management

to quickly drill down into any of the company’sbusiness grew, these tools became too large

and asset management, IT was able toIT assets on demand, access key details aboutand unwieldy to meet the company’s

create a single source of truth for all of thethose assets, identify the root cause of issues

day-to-day requirements.

organization’s assets, both IT and non-IT.

affecting employee productivity, and takeprompt action to resolve them.
Connected and Secured Asset Data in One Place

InsideChallengeAnswer

How toBenefits

7Imagine this...

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