Internal Use (Level 2).

Identification Policy

November 2021
Version 2.0
Internal Use© 2017 PeopleCert | All rights reserved
Process: Quality Management & Excellence | ID No: ….ver01.0 / 28.12.17

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Internal Use (Level 2).

TABLE OF CONTENTS

1INTRODUCTION ........................................................................................................................... 42ID REQUIREMENTS WHEN REGISTERING FOR YOUR ONLINE EXAM ..................................... 43ID DOCUMENT REQUIREMENTS ................................................................................................ 44USING AN ID DOCUMENT NOT WRITTEN IN ENGLISH-LANGUAGE LETTERS (LATIN
CHARACTERS) .............................................................................................................................. 55GENERALLY ACCEPTED ID DOCUMENTS ................................................................................... 6

ANNEX A .............................................................................................................................................. 7© 2021 PeopleCert | All rights reserved
Process: Exam Management & Support
ID No: ECS_PO_26-3 Identification Policy ver2.0|26/11/2021
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Internal Use (Level 2).

Document Revision History
VersionDate

2.0
01.0

26/11/2021
20/04/2021

Description of Change
Note was added in paragraph 4
Initial version© 2021 PeopleCert | All rights reserved
Process: Exam Management & Support
ID No: ECS_PO_26-3 Identification Policy ver2.0|26/11/2021
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Internal Use (Level 2).

1Introduction

This policy is aimed at candidates who are preparing to take or are registered to take an online examwith live invigilation. It sets out the identification (ID) requirements you are required to meet to takean online exam with live invigilation.

2

ID Requirements When Registering for Your Online Exam

When you register for your online exam, you are required to provide ID information.
You must ensure that the First/Middle Name(s) and Last Name you use to register for your online
exam exactly matches the ID document that you will present on the day of your online exam.
When you complete your online exam registration you must complete the First/Middle Name(s) andLast Name fields in English-language letters (Latin Characters) – this is a mandatory requirement.
You are also able to add your First/Middle Name(s) and Last Name in your native language as well.
In addition, on the day of your exam as part of the exam onboarding process, you will need to upload
photographic evidence of the ID you used to register for your exam.

3ID Document Requirements

You are responsible for ensuring the ID used to register and take your online exam is valid andacceptable. On the day of your exam if you do not present valid and acceptable ID, or theFirst/Middle Name(s) and Last Name of your ID does not exactly match the name you used to registerfor your exam, you will not be allowed to test and will not be entitled to a refund. You will, however,be able to re-book your exam following the standard exam booking process. If you re-book, you mustensure the ID you are using to register and take your online exam is valid and acceptable.
Your ID document must:•Be current and valid – ID documents containing dates that have expired are not allowed•

Be an original, not a photocopy•

Include a recognisable photo of you•Match the information you gave when you booked your online exam•

Be a government-issued national/state/province identity card that is recognized by the country
in which you are a citizen or permanent resident•

Contain your BirthDate/Year

Please note that electronic IDs will not be accepted.

© 2021 PeopleCert | All rights reserved
Process: Exam Management & Support
ID No: ECS_PO_26-3 Identification Policy ver2.0|26/11/2021
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Internal Use (Level 2).

4Using an ID document NOT Written in English-language Letters (LatinCharacters)

Please note: ID documents NOT Written in English-language Letters (Latin Characters) will only be
accepted in the languages where we offer a Proctor language preference.
If the ID document you are using to register for your online exam is an acceptable ID document but
NOT written in English-language letters (Latin Characters), then as part of registering and booking
your exam you must pick the correct Proctor language to match your own native language (Whenavailable 1). For example, if your native language is Chinese and you are using an ID document that isNOT written in English-language letters (Latin Characters) but instead, is written in Chinesecharacters, then you must select your ‘Proctor’s language’ preference to Chinese as shown in theexample below (Available for certain modules only 2). When booking your exam if the ‘Proctor’slanguage’ or your language is not available as an option, you must:•1

Send not less than 48 hours before your exam an image of your ID document for validation tocustomerservice@peoplecert.org and we will validate your ID document in accordance with ourinternal protocols.

Proctor languages are available for a limited range of languages as shown in language options of the exam bookingsystem.

2 When booking your exam and selecting your Proctor language preference this is available for certain exam modules

only as shown in the options of exam booking system.

© 2021 PeopleCert | All rights reserved
Process: Exam Management & Support
ID No: ECS_PO_26-3 Identification Policy ver2.0|26/11/2021
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Internal Use (Level 2).

If the ID document you are using to register for your online exam is an acceptable ID document but
NOT written in English-language letters (Latin Characters), on the day of your exam your online
Proctor will check and validate that the:••5ID document you are presenting is valid, acceptable and matches the ID details that you
registered withFirst/Middle Name(s) and Last Name that you registered with in English-language letters (LatinCharacters) is an accurate translation of your native language ID document. The details must be
an exact match. If you use a ‘preferred name’ (e.g., a name you prefer to be known by) to registerfor your exam that does not exactly match the ID details you registered with, this will not beaccepted.

Generally Accepted ID Documents

The following ID Documents are generally acceptable in most countries providing they meet therequirements set out above. However, not all of these ID documents are accepted in all countries.
Please ensure you review Annex A for certain country specific ID documents that are accepted.
•Passport•

National ID Card•

State or Province ID Card•

Government issued Driving License•Military ID© 2021 PeopleCert | All rights reserved
Process: Exam Management & Support
ID No: ECS_PO_26-3 Identification Policy ver2.0|26/11/2021
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Internal Use (Level 2).

Annex AThis section sets out country specific acceptable ID documents.
Japan – Acceptable ID Documents
Document Type

Issued By

Passport

Japanese Government

My Number Card

Japanese Government

Resident Registration card – “Jyuki” card

Local Government

Driver’s License

Public Safety Commission of Prefecture

China – Acceptable ID Documents
Residents TypeDocument TypeIssued By

Chinese nationals frommainland China

2nd Generation National ID Card

Government

PassportGovernment

Exit-Entry Permit for Travelling toand from Hong Kong and Macau

Government

HONG KONG Permanent Identity
CardGovernment

Passport

Government

Mainland Travel Permit for Hong
Kong and Macau Residents

Government

Residence Permit for Hong Kongand Macao Residents

Government

Mainland Travel
Taiwan Residentsfor

Government

Residence Permit for Taiwan
Residents

Government

Chinese nationals fromHong Kong and Macao

Chinese candidates fromTaiwanPermit© 2021 PeopleCert | All rights reserved
Process: Exam Management & Support
ID No: ECS_PO_26-3 Identification Policy ver2.0|26/11/2021
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