© 2019 SAP SE or an SAP affiliate company. All rights reserved.

SAP® Learning Hub

Online Technical Readiness Checklist

1 / 6

Table of Contents
3Hardware Requirements

3Software Requirements

3

Plug-In Requirements

3Connectivity Requirements

4

Additional Information

4

Trusted Sites Links

2/6© 2019 SAP SE or an SAP affiliate company. All rights reserved.

Get the most from e-learning courses and various editions of SAP® Learning Hub.
Refer to this technical readiness checklist for details on hardware, software, plug-in,and connectivity requirements, as well as security and active scripting settings.
HARDWARE REQUIREMENTS• Processor: minimum 2.4 GHz processor• RAM: 2 GB RAM minimum• Sound: 24-bit sound card, with speakers
or a headset (optional)• Screen resolution: 1024 x 768 pixels(minimum)

PLUG-IN REQUIREMENTS• Java plug-in JRE – get the newest Javaplug-in.
• For viewing PDF files, Adobe Reader
software – get Adobe Reader.

SOFTWARE REQUIREMENTS• Operating system: Microsoft Windows
7, Windows 8, and Windows 10. MAC OS.
Courses are not fully compatible withhandheld devices.
• Browser: Microsoft Internet Explorer version
IE 11, Edge. Mozilla Firefoxwith JavaScript
support in thebrowser configuration, GoogleChrome, and Safari. Browser zoom must beset to 100%.
• Browser encryption: must use the TLS 1.2encryption standard otherwise access to theSAP training site will be disrupted. Contact
your IT department or visit the browser’s
Web site for upgrade support andcompliance to the TLS 1.2 encryption
standard.

CONNECTIVITY REQUIREMENTS
The minimum required connection speed is20 MB. We recommend at least 50 MB andabove for high-quality performance. Whilethe course will function at the minimum
required speed, serious performancedegradation may occur due to themultimedia nature of the materials.

3/6© 2019 SAP SE or an SAP affiliate company. All rights reserved.

ADDITIONAL INFORMATION:
Requirement
Enabled JavaScript

Deactivated pop-up
blocker

Activated cookies

Security Settings

All functions of the web application and content playback are basedonthe use of JavaScript. You must enable JavaScript.
No matter which pop-up blocker you use, you must disable theblockingof pop-ups for the location from which you are loading theapplicationand content.
After successfully logging on, your session information is stored incookies. You should therefore activate cookies in your browser toensure that this information is saved correctly.
We recommend that you add the cloud service pages to thebrowser’s ‘trusted sites’ section to ensure your browser accepts therequired Java applets.

TRUSTED SITES LINKS• https://performancemanager.successfactors.com/login• https://saplearninghub.plateau.com• icontent.plateau.com• icontent-entitlement.plateau.com• icontent-entitlement-eu.plateau.com• https://performancemanager.successfactors.eu• https://*.dispatcher.hana.ondemand.com• https://*.sapjam.com• https://help.sap.com• https://programsearch-prod.cfapps.eu10.hana.ondemand.com/

4/6© 2019 SAP SE or an SAP affiliate company. All rights reserved.

LEARN MORE ABOUT TRAINING AND USERADOPTION SOLUTIONS FROM SAPSAP Training and Adoption enables customers toachieve transformative business outcomes with avariety of training resources that drives software
adoption. To find out more training and user adoption
solutions from SAP, visit this page.
SUPPORT
For more information and support, refer to the user
guides in the help center. For further questions andassistance with your enrollment, reach out to yourlocal SAP contact. For technical support, pleasecontact our support team here.

5/6© 2019 SAP SE or an SAP affiliate company. All rights reserved.

Followus

www.sap.com/contactsap© 2019 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any
form or for any purpose without the express permission of SAP SE or anSAP affiliate company.
The information contained herein may be changed without prior notice.
Some software products marketed by SAP SE and its distributors
contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company
for informationa l purposes only, without representation or warranty of
any kind, and SAP or its affiliated companies shall not be liable forerrors or omissions with respect to the materials. The only warranties
for SAP or SAP affiliate company products and services are those thatare set forth in the express warranty statements accompanying suchproducts and services, if any. Nothing herein should be construed asconstituting an additional warranty.
In particular, SAP SE or its affiliated companies have no obligation topursue any course of business outlined in this document or any relatedpresentation, or to develop or release any functionality mentioned
therein. This document, or any related presentation, and SAP SE’s or its
affiliated companies’ strategy and possible future developments,
products, and/or platforms, directions, and functionality are all subject
to change and may be changed by SAP SE or its affiliated companies at
any time for any reason without notice. The information in this document
is not a commitment, promise, or legal obligation to deliver any material,code, or functionality. All forward-looking statements are subject tovarious risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue
reliance on these forward-looking statements, and they should not berelied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as
their respective logos are trademarks or registered trademarks of SAP
SE (or an SAP affiliate company) in Germany and other countries. Allother product and service names mentioned are the trademarks of theirrespective companies.
See www.sap.com/corpor at e-e n/ le ga l/ copy rig ht/ ind ex.epx for
additional trademark information and notices.