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Platinum Terms and Conditions (3/4/2016)
We are The Hertz Corporation and its subsidiaries (“Hertz”). The terms and conditions that appear here
and below are called the "Platinum Terms" or “Terms”. The Platinum Terms are the terms and conditions
which govern (a) enrollment and membership in Platinum, sometimes referred to as the "Program" (the"Enrollment and Membership Terms") and (b) rentals of vehicles using the Program (the "Platinum Rental
Terms"), by persons who enroll in Platinum.
If You have enrolled in the Program prior to the effective date of these Terms, You may obtain a copy of
the terms and conditions which were in effect on the date You enrolled by contacting Hertz at
1.888.777.2400 or by writing to Hertz at The Hertz Corporation, P.O. Box 50216, Dallas, Texas 752500216, U.S.A.; or to Hertz Europe Financial Centre, Swords Business Park, Swords, Co. Dublin, Republic of
Ireland; or to Hertz Australia Pty Ltd, P.O. Box 181, South Melbourne VIC 3205, Australia; or to Hertz New
Zealand Ltd, Private Bag 4716, Christchurch, New Zealand 8020; Individuals who have enrolled in the
Program by mailing or faxing a signed, printed enrollment agreement to Hertz ("Offline Members") may
be subject to terms and conditions of the Program that are different from these Terms. Hertz has
endeavored to minimize those differences. Nonetheless, an Offline Member wishing to determine legal
rights should not rely on these Terms as a guide to those rights. Instead, that Offline Member should
obtain a copy of the printed terms that are applicable. Copies may be obtained by contacting Hertz at
1.888.777.2400 or by writing to Hertz at The Hertz Corporation, P.O. Box 50216, Dallas, Texas 752500216, U.S.A.; or to Hertz Europe Financial Centre, Swords Business Park, Swords, Co. Dublin, Republic of
Ireland; or to Hertz Australia Pty Ltd, P.O. Box 181, South Melbourne VIC 3205, Australia; or to Hertz New
Zealand Ltd, Private Bag 4716, Christchurch, New Zealand 8020
You have received, read, understand, accept and agree to the terms, conditions, disclosures and notices
appearing in these Platinum Terms, which pertain to enrollment and membership in Platinum andProgram rentals wherever Program service is available; Program service is available in the United States,
Canada, much of Europe, Israel, South Africa, Australia and New Zealand. These Terms and Your
acceptance (forming the “Agreement”) constitutes Your agreement with respect to Your enrollment andmembership in the Program and Program Rentals. If at any time You wish to change any of the selections
made on Your Gold or Platinum enrollment forms, You may do so in the manner described in Part 2,
below.
TABLE OF CONTENTSPART I. ENROLLMENT AND MEMBERSHIP TERMSPART II. HERTZ Platinum RENTAL TERMS
A. GENERAL PROVISIONS APPLICABLE TO ALL HERTZ PLATINUM RENTALS
B. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN THE UNITED STATES AND CANADAC. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN EUROPE, MIDDLE EAST AND AFRICA (EMEA)
D. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN AUSTRALIA
E. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN NEW ZEALAND
F. COMPANY/TRAVEL AGENT ACCOUNTS SUPPLEMENTARY TERMS AND CONDITIONS
G. CHANGES SINCE March 4, 2016

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PART I. ENROLLMENT AND MEMBERSHIP TERMS
1. Your Enrollment in the Program may have occurred in a variety of ways, and membership is revocableby Hertz upon its sole discretion for any reason and at any time without notice or explanation. Hertz may
introduce criteria or limitations to Enrollment or continued membership at any time, upon addition tothese terms as posted online or notice via email to you. At any time, You may notify Hertz of Your desire
to cancel Your Platinum membership by calling 1.888.777.2400.
2. Enrollments via email invitation are accepted by You upon completing the acceptance requirements
specified within the invitation email. Some invitations and memberships are subject to time limitations orother applicable qualifications. If applicable, the date of discontinuance or other applicable criteria
included in your invitation will apply to the discontinuation of Your Platinum enrollment and ability toundertake Program Rentals, unless otherwise notified by Hertz. Hertz may, at its sole discretion, allow forcontinued membership in the Program, based on any criteria legally applied at any time or no criteria at
all. For enrollments via email, the information provided by You during either online Platinum enrollment
or, for Gold Members receiving an upgrade to Platinum Status, in the Hertz Gold Rewards Program (under
any previous, current, or future nomenclature – “Gold”), whether in paper or electronic format, will be
used as the enrollment information for Platinum Enrollment and, in combination with the invitation email
process, will be designated as the “Enrollment Form.” You may modify Your Enrollment information andpreference selections by logging in to your online Hertz account and editing such information, or by
sending written notice to the Enrolling Company. Enrollments submitted via a paper enrollment form are
an offer to enter into a contract with the Hertz Corporation identified on Your Enrollment Form (the"Enrolling Company"). The Enrolling Company reserves the right not to accept Your offer without being
required to provide any explanation. If Your offer is accepted, You will be given notice that Yourapplication has been accepted by the Enrolling Company. You may from time to time modify Your
Enrollment Agreement to update the information or change the selections that You provided in Your
Enrollment Form by logging in to your online Hertz account and editing such information, or sending
written notice to the Enrolling Company. Upon Your removal from the Program by Hertz, You will be
automatically reenrolled in the membership program and tier most recently held before Platinum
membership, unless otherwise notified by Hertz. All information and preference selection updates madewhile enrolled in Platinum will apply to your re-designated membership, and the then-applicable
membership terms and conditions will apply. These Terms supersede any prior applicable membershipterms upon acceptance of this Agreement. If you Enrolled through a separate organization or received
distinct terms applicable to your co-organizational membership, these Terms apply, but are superseded
and replaced by those additional terms as to any conflicts.
3. Enrollment and acceptance of these Terms constitutes our agreement to the Program Terms
applicable in all regions provided herein, and will be designated as your Enrollment in the Programs ofsuch countries. If You have been upgraded to Platinum from Gold, any preferences you selected during
your enrollment to region or country specific preferences will carry over. Not having selected
preferences or enrolled for a given country or region will mean that you are now enrolled for Platinum,
but have no preferences selected for that region or country.

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4. When You rent a private passenger motor vehicle (excluding trucks and vans), including all suchvehicles' parts (a "Car"), using the Program, the Hertz company or licensee providing the Car is called the"Renting Company". The Platinum Terms together with the terms and conditions of the Rental Terms
which are applicable to rentals in the country in which the rental commences (as modified by the
Enrolling Company from time to time in the manner prescribed therein), the Rental Record or Rental
Agreement which You receive at the commencement of the rental (excluding, in the case of a rental
agreement, the preprinted general terms and conditions section thereof, if any), and any otherdocuments which You are required to sign at the commencement of the rental, will constitute theagreement between You and the Renting Company governing the rental. The identity of the Renting
Company for each rental will appear on the Rental Record/Agreement for that rental. The Enrolling
Company and the Renting Company are referred to collectively as "Hertz", "we" or "us".
5. The availability of Program service at specific locations may change. Reservations made not less thantwo (2) hours in advance of proposed rental commencement are required for Hertz Platinum rentals.
6. You represent that the information which You have provided in Your Enrollment and any subsequent
preference updates is true, correct and complete. Your selections in the Enrollment of Optional Services(where available) and car class (subject to vehicle availability at the time You make the reservation) will
apply to all rentals which You make using the Program; provided, that for a specific rental You maychange Your selections of Optional Services at the commencement of the rental and You may select a
different car class when You make Your reservation. You may be provided with the ability to update
preferences via mobile application, email, at the rental counter, or at some other point in the reservation
or rental process. Notice: For rentals at some locations, certain optional services may not be available on
the basis of an advance request in Your Enrollment to obtain them. In such circumstances, the Rental
Record/Agreement will indicate that You have declined to obtain such optional services, even thoughYour Enrollment specifies that you wish to obtain them. You may be able to purchase such services at thecommencement of the rental even when they are not available in advance.
7. You authorize Hertz to process all charges in any way incurred by You in connection with a Platinum
rental against the first credit, charge or debit card listed in Your Enrollment (as such list may be modified
from time to time in the manner described in section 2, above) which has available credit or funds, as thecase may be, and which is accepted to qualify for rental at the rental location.
8.
Your Hertz Platinum number should be kept confidential and You should immediately notify the
Enrolling Company if Your Hertz Platinum card, Hertz Credit Card, Hertz Platinum number or any of thecredit, charge or debit cards listed in Your Enrollment are lost, stolen or invalidated or if You suspect thatany of them are being used without Your permission. Because of the nature of Platinum, You understandand acknowledge the urgency of this obligation.
9. Anyone renting a vehicle under Your Hertz Platinum number shall be deemed to be an Authorized
Operator under the Rental Agreement. BY MAKING A MANIFESTATION OF ASSENT TO THIS ENROLLMENT
AGREEMENT, YOU AGREE THAT UNTIL YOU REPORT YOUR PLATINUM CARD OR HERTZ PLATINUM NUMBER
LOST, STOLEN OR OTHERWISE COMPROMISED YOU WILL BE RESPONSIBLE FOR ANY AND ALL CHARGESINCURRED IN CONNECTION WITH THE RENTAL (“CHARGES”) AND ALL OTHER RESPONSIBILITIES ARISINGFROM EVERY RENTAL TRANSACTION IN WHICH YOUR HERTZ PLATINUM NUMBER IS USED. You hereby
authorize Hertz to (a) permit persons You have identified as an Authorized Operator to pick up or accept
delivery of a Car on Your behalf, (b) designate any and all persons renting a Car under Your Hertz
Platinum number as an Authorized Operator under the Rental Agreement, (c) reserve credit at the time ofhttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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rental with the issuer of the credit, charge or debit card You listed in Your enrollment and (d) process all
Charges against that credit, charge or debit card.
10. Platinum benefits are available only to you, your spouse or domestic partner. You may not permit anyother persons to utilize your Platinum benefits.
11. You agree that you will only provide your Hertz Platinum number to your spouse, domestic partner or
Authorized Operator who (a) possesses a valid driver’s license (Hertz may ask to see the Authorized
Operator’s driver’s license at the time the car is picked up), and (b) is at least twenty-one (21) years old,
for rentals in the United States and Canada.
12. THE FOLLOWING INFORMATION IS PROVIDED REGARDING YOUR RESPONSIBILITY FOR LOSS OR
DAMAGE TO ANY CAR WHICH YOU RENT IN THE UNITED STATES OR CANADA USING PLATINUM. MORE
DETAILED INFORMATION APPEARS IN PARAGRAPH 4 OF THE NORTH AMERICAN TERMS. EXCEPT AS STATEDIN PARAGRAPH 4 OF THE NORTH AMERICAN TERMS, YOU ARE RESPONSIBLE FOR ANY AND ALL LOSS OF ORDAMAGE TO THE CAR RESULTING FROM ANY CAUSE REGARDLESS OF FAULT. FOR RENTALS IN THE UNITEDSTATES AND CANADA, HERTZ OFFERS, FOR AN ADDITIONAL CHARGE, AN OPTIONAL LOSS DAMAGE WAIVER(LDW). IF YOU ACCEPT LDW, WHICH IS NOT INSURANCE, HERTZ WILL NOT HOLD YOU RESPONSIBLE FORLOSS OF OR DAMAGE TO THE CAR, SUBJECT TO CERTAIN RESTRICTIONS AND EXCLUSIONS WHICH ARE
DISCUSSED IN PARAGRAPHS 4(d), 4(e) and 5 OF THE NORTH AMERICAN TERMS. IN THOSE STATES WHERE
THE SALE OF LDW IS REGULATED, THAT LAW WILL GOVERN YOUR RESPONSIBILITY FOR LOSS OR DAMAGE
TO THE CAR. LDW ENTAILS AN ADDITIONAL CHARGE. AS OF JANUARY 1, 2012, THE CHARGE FOR LDW AT
MOST LOCATIONS IN THE UNITED STATES RANGES FROM US $27.99 TO US$38.99 FOR EACH FULL OR
PARTIAL RENTAL DAY DEPENDING ON THE CAR CLASS AND MSRP OF THE CAR RENTED. HOWEVER, A
SPECIAL HIGHER LDW CHARGE OF US$59.99 FOR EACH FULL OR PARTIAL RENTAL DAY IS APPLICABLE FOR
CERTAIN LUXURY CARS. IN CANADA, THE CHARGE FOR LDW RANGES FROM CAN$24.99 TO CAN$35.99 FOR
EACH FULL OR PARTIAL RENTAL DAY DEPENDING ON THE CAR CLASS RENTED AND WHETHER A DEDUCTIBLEAPPLIES. A SPECIAL HIGHER LDW CHARGE OF CAN$37.99 FOR EACH FULL OR PARTIAL RENTAL DAY IS
APPLICABLE FOR CERTAIN LUXURY CARS. ALL CHARGES ARE SUBJECT TO CHANGE WITHOUT NOTICE. YOUR
INSURANCE (OR THAT OF THE AUTHORIZED OPERATOR) MAY COVER ALL OR PART OF YOUR FINANCIALRESPONSIBILITY (OR THAT OF THE AUTHORIZED OPERATOR) FOR LOSS OR DAMAGE TO THE CAR.
13. NOTICE: THIS CONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, A LOSS DAMAGE WAIVER TO COVER
YOUR RESPONSIBILITY FOR DAMAGE TO THE RENTAL VEHICLE. YOU ARE ADVISED TO CAREFULLY CONSIDER
WHETHER TO SIGN THIS WAIVER IF YOU HAVE RENTAL VEHICLE COLLISION COVERAGE PROVIDED BY YOURCREDIT CARD OR COLLISION INSURANCE ON YOUR OWN VEHICLE. BEFORE DECIDING WHETHER TO
PURCHASE THE LOSS DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOUR OWN VEHICLE
INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE RENTAL VEHICLE AND THE AMOUNT OF THE
DEDUCTIBLE UNDER YOUR OWN INSURANCE COVERAGE. YOU ARE ALSO ADVISED TO DETERMINE
WHETHER SUCH COVERAGE IS PROVIDED UNDER THE AGREEMENT REGARDING THE CREDIT CARD WHICH
IS USED TO PAY FOR THE RENTAL OR FROM ANY OTHER SOURCE AND, IF SO, THE TERMS AND SCOPE OF
SUCH COVERAGE. THE PURCHASE OF THIS LOSS DAMAGE WAIVER PRODUCT IS NOT MANDATORY AND MAY
BE DECLINED.
14. THE INSURANCE COVERAGES OFFERED BY HERTZ MAY PROVIDE A DUPLICATION OF COVERAGEALREADY PROVIDED BY A RENTER'S PERSONAL AUTOMOBILE INSURANCE POLICY OR BY ANOTHER SOURCEOF COVERAGE. THE PURCHASE OF THESE KINDS OF COVERAGE IS NOT REQUIRED IN ORDER TO RENT A

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VEHICLE.
15. FOR RENTALS COMMENCING IN THE DISTRICT OF COLUMBIA. WARNING: FAILURE TO RETURN THE CAR
IN ACCORDANCE WITH THE TERMS OF THE RENTAL AGREEMENT MAY RESULT IN A CRIMINAL PENALTY OF
UP TO 3 YEARS IN JAIL.
16. Unless waived, a renter in Miami-Dade County must be furnished a county-approved visitor information
map. These maps are available at all Hertz locations in Dade County. Each renter must either acknowledge
receipt of such a map or waive his or her right to receive such a map. By making a Manifestation of Assent
to the Platinum Terms, You hereby waive Your right to receive such a map.
17. NOTICE: IF YOU HAVE COLLISION COVERAGE UNDER YOUR OWN AUTOMOBILE INSURANCE POLICYWRITTEN IN LOUISIANA, YOUR COLLISION COVERAGE AUTOMATICALLY EXTENDS TO RENTAL MOTOR
VEHICLES PURSUANT TO R.S. 22: 1296. EVEN IF YOU ARE NOT A LOUISIANA INSURED, THE PURCHASE OF
LOSS DAMAGE WAIVER IS NOT MANDATORY AND MAY BE WAIVED. THIS CONTRACT OFFERS, FOR AN
ADDITIONAL CHARGE, A LOSS DAMAGE WAIVER TO COVER YOUR RESPONSIBILITY FOR DAMAGE TO THE
VEHICLE. BEFORE DECIDING WHETHER TO PURCHASE THE LOSS DAMAGE WAIVER, YOU MAY WISH TO
DETERMINE WHETHER YOUR OWN AUTOMOBILE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO
THE RENTAL VEHICLE AND THE AMOUNT OF THE DEDUCTIBLE UNDER SUCH COVERAGE.
18. Under Minnesota law, a personal automobile insurance policy must: (1) cover the rental of the motor
vehicle against damage to the vehicle and against loss of use of the vehicle; and (2) extend the policy’s basic
economic loss benefits, residual liability insurance, and uninsured and underinsured motorist coverages tothe operation or use of a rented motor vehicle. Therefore, purchase of any collision damage waiver orsimilar insurance affected on this Enrollment Agreement is not necessary. In addition, purchase of any
additional liability insurance is not necessary if your policy was issued in Minnesota unless you wish to havecoverage for liability that exceeds the amount specified in your personal automobile insurance policy.
19. NOTICE TO TEXAS RESIDENTS REGARDING DAMAGE WAIVERSYOUR PERSONAL AUTOMOBILE INSURANCE POLICY MAY OR MAY NOT PROVIDE COVERAGE FOR YOURRESPONSIBILITY FOR THE LOSS OR DAMAGE TO A RENTED VEHICLE DURING THE RENTAL TERM. BEFOREDECIDING WHETHER TO PURCHASE A DAMAGE WAIVER, YOU MAY WISH TO DETERMINE WHETHER YOURAUTOMOBILE INSURANCE POLICY PROVIDES YOU COVERAGE FOR RENTAL VEHICLE DAMAGE OR LOSS. IF
YOU FILE A CLAIM UNDER YOUR PERSONAL INSURANCE POLICY, YOUR INSURANCE COMPANY MAY CHOOSETO NON-RENEW YOUR POLICY AT YOUR RENEWAL DATE, BUT MAY DO SO ONLY IF YOU ARE AT FAULT FOR
THE CLAIM.
20. FOR RENTALS IN EUROPE, MIDDLE EAST AND AFRICA (EMEA), Hertz offers a number of optional services
for an additional daily charge. If taken, Theft Protection (TP) will limit Your responsibility for loss of ordamage to the Car, its parts or accessories, which is caused by theft, attempted theft or vandalism, to the
non-waivable excess stated on the Rental Record. If taken, Collision Damage Waiver (CDW) will limit Your
responsibility for loss of or damage to the Car, its parts or accessories, other than caused by theft,attempted theft or vandalism, for each such incidence of loss or damage arising from a separate event, tothe non-waivable excess stated on the Rental Record. As an alternative to CDW and TP, if You take Super
Cover (SC), which is not available in some countries or for rentals attached to certain CDP numbers, You will
receive the benefit of both CDW and TP and Your liability for the excess in relation to both CDW and TP will
be eliminated. If You choose SC and it is not available for Your rental, You will receive Super Collision
Damage Waiver (SCDW), where available, and TP. If SCDW is also not available, You will receive CDW andhttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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TP. If You are given SCDW, You will receive the benefit of CDW and Your liability for the excess in relation to
CDW will be eliminated (although You will remain liable for the excess in relation to TP). THE BENEFITS OF
TP, CDW, SCDW AND SC MAY BE VOIDED WITH RESPECT TO A PARTICULAR RENTAL IF YOU USE THE CAR AS
PROHIBITED UNDER PARAGRAPHS 2 AND 5 OF THE EMEA TERMS OR IF THE DAMAGE OR THEFT IS CAUSEDINTENTIONALLY OR BY THE GROSS NEGLIGENCE OF YOU OR AN AUTHORISED DRIVER. Before deciding
whether to purchase TP and/or CDW or SC, You should determine whether You have other insurance thataffords You coverage for loss of or damage to the Car and, if so, what the terms of such coverage are(including any limitations and excesses). Personal Insurance/Personal Accident Insurance (PI/PAI) isavailable at an additional daily charge and provides certain benefits for You and Your passengers for
accidental death. Depending upon the country in which the rental commences, PI/PAI may also provide
benefits for permanent disability, certain injuries, medical and emergency expenses and/or damage to or
theft of personal possessions (including baggage) during the rental.
21. For rentals in Australia, Hertz will, subject to certain exceptions under the Rental Agreement
associated with Prohibited Uses, Prohibited People and Full Responsibility Uses, be responsible for any
loss of or damage to the Car, except for the first AUS$3,300 (including GST) Accident Damages Excess(ADE) or such other amount specified on the Rental Agreement. Additional excesses of AUS$2,200(including GST) may apply for damages resulting from a Single Vehicle Accident and damages resulting
from Water Damage (other than by total or partial immersion) or other such amount as specified on the
Rental Agreement in addition to the ADE as is specified in the Additional Terms. Optional Maximum Cover(MAX) is offered for AUS$34.90 (including GST) per full or partial rental day or other such amountspecified on the Rental Agreement. With MAX, other than damages resulting from a Single Vehicle
Accident, Water Damage (other than by total or partial immersion), or by a Car not driven by an
Authorised Driver, you have no liability to Hertz for damages which occur during the rental period or
which result from Your rental or use of the Car (including tyre and/or windscreen damage). Optional
Accident Excess Reduction (AER) is offered for AUS$25.90 (including GST) or such other amount specified
on the Rental Agreement per full or partial rental day to reduce the standard ADE. With AER, other thandamages resulting from a Single Vehicle Accident, Water Damage (other than by total or partial
immersion), or by a Car not driven by an Authorised Driver, your liability to Hertz for damages which
occur during the rental period or which result from Your rental or use of the Car (including tyre and/or
windscreen damage) is limited to the amount of the ADE as noted on the Rental Agreement. The
additional Single Vehicle Accident and Water Damage Excess, or Your responsibility for damages resulting
from a Car not driven by an Authorised Driver, cannot be reduced through the purchase of MAX or AER.
Other Renter Protection Options may be available at participating locations. For rentals in New Zealand,
you are liable for the first NZ$ 2,812.50 (including GST) for vehicle groups B to F, and NZ$ 3,375.00(including GST) for vehicle groups H to M or any other amounts as shown on the rental agreement for any
loss or damage to the rental vehicle referred to in the insurance cover specified in Clause 10 of the Terms& Conditions applicable to Platinum rentals in New Zealand. This does not apply to damage or loss
resulting from fire or from theft or conversion or attempted theft or conversion of the vehicle. Thisliability may be reduced to NZ$0 by payment of the optional Accident Excess Reduction (AER) of NZ$
24.75 (including GST) per day for vehicle groups B to F and NZ$ 28.12 (including GST) per day for vehicle
groups H to M. Hertz New Zealand offers an optional Renter Protection Package (PKG) which combines
AER with benefits of Personal Accident Insurance (PAI) and Personal Effects Cover (PEC). PKG is offered
for NZ$33.75 (including GST) per day for vehicle groups B to F and NZ$ 37.12 (including GST) per day forvehicle groups H to M. All rates, excesses and reduction amounts are stated as of January 1, 2007, aresubject to change without notice and may vary with rate and vehicle options. All prices are subject to
Airport Concession Fee Recovery and or Admin Fee at participating locations.

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22. The following applies to residents of Australia: You consent to Hertz obtaining reports from one ormore credit reporting agencies for the purpose(s) of assessing Your application for membership in the
Program, assessing your applications to rent Cars from Hertz and managing Your rentals of Cars. You also
consent to Hertz giving information about You to credit reporting agencies for the purposes of obtaining
consumer credit reports about You and to allow the credit reporting agencies to create or maintain credit
information files containing information about You. The information can include Your identity particulars,
the fact that you have applied for or obtained membership in the Program, or that you have applied torent or have rented Cars from Hertz, details of any payment which You must make to Hertz which is morethan 60 days overdue and for which debt collection action has started, information that in Hertz’ opinion
you have committed a serious credit infringement, and information about dishonoured cheques drawn by
you for AUS$100.00 or more which have been dishonoured more than once. You also authorize Hertz to
exchange information about You with credit providers named in a consumer credit report issued by acredit reporting agency or named in Your application for membership in the Program or Your application
to rent a Car for the purposes of assessing Your application for membership in the Program, assessing
applications by You to rent Cars, managing Your rental of Cars, notifying other credit providers of a
default, exchanging information with other credit providers as to the status of any vehicle rentals you
have with Hertz in situations where you are in default with other credit providers, and to assess Your
credit worthiness. This can include any information about Your creditworthiness, credit standing, credit
history or credit capacity which credit providers are allowed to exchange under the Privacy Act.
23. If any provision or part of any provision of the Enrollment and Membership Terms conflicts with any
law or regulation in any jurisdiction, then that provision shall be deemed to be modified as to thatjurisdiction (but, to the extent permitted by law, not elsewhere) to be consistent with such law or
regulation, or to be deleted if modification is impossible, and shall not affect the remainder of the
Platinum Terms or such agreement, which shall continue in full force and effect. If any provision of thisAgreement is held to be so broad as to be unenforceable in any jurisdiction, then that provision shall beinterpreted to be only so broad as is necessary for it to be enforceable as to such jurisdiction (but, to theextent permitted by law, not elsewhere). In the event of a conflict between the Enrollment andMembership Terms and the Platinum Rental Terms, the former shall control.
PART II. PLATINUM USE TERMS
A. GENERAL PROVISIONS APPLICABLE TO HERTZ PLATINUM
1. AGREEMENT; PARTIES TO AGREEMENT
The terms and conditions appearing in this Part II. A. apply to all rentals using the Program by You.
For a rental to be a rental using the Program, You must be enrolled to use the Program in the country inwhich the rental is to commence and Program Rentals must be available. You or an intermediary
operating on Your behalf must make a reservation for the rental in which Your Program membershipnumber is given, and the rental must commence at a location at which Program service is available.
Substitutions and exchanges of Cars rented using the Program, and extensions authorized by Hertz ofProgram rentals beyond the due date for return of the Car, will also be Program rentals. Trucks and vans
are not available for rental using the Program.
Rentals which do not use the Program will be governed by the Terms and Conditions for rentals at thefacility at which the rental originates, which will be given to You at the commencement of the rental, andnot by these Rental Terms. However, if the Terms and Conditions for rentals at the facility at which a non-https://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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Program rental commences are less permissive with respect to which persons may operate the Car thanare the corresponding provisions of these Rental Terms for Program Rentals commencing in the country
in which that facility is located, then renters enrolled to use the Program in that country will receive thebenefit of the more permissive terms even when making a non-Program rental of a Car. For rentals in the
United States and Canada by renters enrolled to use the Program in those countries, this means that therenter's spouse or domestic partner may operate the Car without registering as an Additional Authorized
Operator or paying a fee, provided he or she is at least 25 years old and has a valid driver's license from ajurisdiction acceptable to Hertz.
When You rent a private passenger motor vehicle, including all such vehicle's parts (a "Car"), using theProgram (a "Program rental"), the Hertz company or licensee providing the Car is called the "Renting
Company." At the time of such a rental, You will receive a written document (called a "Rental Record" or"Rental Agreement") which contains specific terms of that rental and identifies the Renting Company; theRental Record/Agreement may also contain other information pertaining to Car rentals in the jurisdictionin which the rental commences. The agreement governing such a rental (this "Agreement") will consist of(i) these Terms, (iii) the applicable Rental Record/Agreement (excluding, in the case of a Rental
Agreement, the preprinted general terms and conditions section thereof, if any) and (iv) any otherdocuments which You are required to sign when You rent the Car. This Agreement is an agreement
between You, on the one hand, and the Renting Company, on the other. The words "Hertz," "we" and"us" mean the Enrolling Company and the Renting Company. This Agreement, as it pertains to the rentalof a Car, is entered into, and the rental of the Car using the Program commences, when You takepossession of the Car.
If You rent a Car using the Program and Your Enrollment or your applicable reservation contains a counter
discount program ("CDP") number and/or You request that an "ask for" rate plan apply to Your rental(also known as specifying an "RQ Code"), then the terms of the CDP program and the "ask for" rate plan
may be inconsistent with each other or with other information contained in Your Enrollment. (Forexample, the "ask for" rate plan You specify may be an inclusive rate plan under which You will receive adamage waiver, while Your Enrollment or the terms of Your CDP may reflect that You decline a damage
waiver.) In such an event, You authorize Hertz to resolve the inconsistency in any manner that it in goodfaith determines, provided that the Rental Record/Agreement that You receive at the commencement of
the rental reflects the resolution of the inconsistency that Hertz has determined to effect. If You decide tochange the optional services reflected on the Rental Record/Agreement, You may do so by advising aHertz representative of Your decision at the commencement of the rental and having the representative
revise the Rental Record/Agreement to reflect Your elections.
ASSIGNMENT AND DELEGATION
You may not assign Your rights or responsibilities as a member of the Program or Your rights or
responsibilities under any agreement governing any Program rental. The Enrolling Company reserves theright to perform its obligations under the Program and any rentals using the Program through affiliatedcompanies and licensees in the countries where the rentals commence, and You hereby acknowledge theright of such affiliated companies or licensees to subrogate to any or all of the rights of the Enrolling
Company in relation to such rentals.
WAIVER OR CHANGE OF TERMS
No term contained in any agreement governing any Program rental may be waived or changed, except inwriting signed by an expressly authorized representative of Hertz. Except as provided in these Rental
Terms, rental representatives are not authorized to waive or change any term of any agreement

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governing any Program rental. If applicable law allows such notices to be effective if sent using electronic
records (for example, by e-mail), these Terms may be revised or supplemented from time to time by
Hertz sending You notice of such changes via email. It will be presumed that You have received any such
notice emailed to the email address provided by you in Your enrollment in Gold or Platinum or otherwise
provided by You to Hertz through a proper contact information and preferences update. Your acceptanceof such updates and amendments will be constituted upon Your continuation of membership in the
Program or making a Program Rental after the effective date of such changes, depending on theapplicable change and manner of acceptance accordingly described therewith. These Terms may also bechanged by Hertz from time to time, without notice to You, if the change is made (i) to cure any
ambiguity in the terms and conditions, to correct or supplement any provision of the terms andconditions that is inconsistent with any other provision or to add any provision with respect to matters orquestions arising under the terms and conditions that is consistent with them, in each case provided thatthe change does not adversely affect You, or (ii) to modify, eliminate or add any provision to the extent
necessary to make these Terms comply with, and be enforceable under, applicable law. The terms andconditions of these Terms, as they may from time to time be changed by Hertz, will be available on
request made to The Hertz Corporation, P.O. Box 50216, Dallas, Texas 75250-0216, U.S.A.; or to Hertz
Europe Financial Centre, Swords Business Park, Swords, Co. Dublin, Republic of Ireland; or to Hertz
Australia Pty Ltd, P.O. Box 181, South Melbourne VIC 3205, Australia; or to Hertz New Zealand Ltd, Private
Bag 4716, Christchurch, New Zealand 8020; and at our Internet website, http://www.hertz.com.
Information regarding changes to the Terms, as well as changes to California law governing rental
agreements, since the effective date of the most recent restatement of the Terms, will also be available
on written request to any of the addresses listed in the preceding sentence. This information may also beviewed at http://www.hertz.com. You may from time to time, by written notice to Your Enrolling
Company or through our Internet website, change the selections in Your enrollment, preferences, andcontact details with respect to vehicle class, optional services, contact information, and/or credit card
information.
APPLICABLE LAW
With regard to any Program rental entered into by You, the substantive law of the jurisdiction(s) in which
the rental commences will apply, without giving effect to the choice of law rules thereof, and You
irrevocably and unconditionally consent and submit to the nonexclusive jurisdiction of the courts locatedin that jurisdiction. With regard to Your Enrollment or membership in the Program (as opposed to any
Program rental entered into by You), the law of the jurisdiction(s) in which the Enrolling Company has its
principal executive office will apply, and You irrevocably and unconditionally consent and submit to thenonexclusive jurisdiction of the courts located in that jurisdiction.
If any provision of Your Enrollment or the Agreement governing any Program rental conflicts with any
applicable law or regulation in any jurisdiction, then that provision shall be deemed to be modified as tothat jurisdiction (but, to the extent permitted by law, not elsewhere) to be consistent with such law or
regulation, or to be deleted if modification is impossible, and shall not affect the remainder of Your
Enrollment or such agreement, which shall continue in full force and effect. If any provision of Your
Enrollment or such agreement is held to be so broad as to be unenforceable in any jurisdiction, then thatprovision shall be interpreted to be only so broad as is necessary for it to be enforceable as to suchjurisdiction (but, to the extent permitted by law, not elsewhere).
YOU UNDERSTAND AND AGREE THAT IT IS IMPROPER FOR YOU TO FILE A LAWSUIT CONCERNING YOUR
MEMBERSHIP IN THE PROGRAM OR ANY PROGRAM RENTAL AGAINST ANY ENTITY OTHER THAN THE
ENROLLING COMPANY OR, WITH RESPECT TO ANY PARTICULAR PROGRAM RENTAL, THE APPLICABLE

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RENTING COMPANY.
USE OF PERSONALLY IDENTIFIABLE DATA
You acknowledge that The Hertz Corporation has established a Privacy Policy (the "Privacy Policy") withrespect to the use and transfer of personally identifiable data about individuals who are customers orprospective customers of the rental businesses of Hertz and its subsidiaries, affiliates, and licensees,
under which:
1. Hertz may collect personally identifiable data about You and may make certain uses, including without
limitation marketing uses, of personally identifiable data about You.
2. You may direct Hertz not to disclose personally identifiable data about You to companies that are not
the Hertz's subcontractors, affiliates, or licensees for marketing purposes and/or (B) not to send You any
marketing offers or materials. That direction may be given at any time by writing to Director, Privacy
Services, The Hertz Corporation, P.O. Box 25301, Oklahoma City, OK 73125, U.S.A.; or to Director, Privacy
Services, Hertz Europe Financial Centre, Swords Business Park, Swords, Co. Dublin, Republic of Ireland; or
to Director, Privacy Services, Hertz Australia Pty Ltd, 10 Dorcas Street, South Melbourne VIC 3205,
Australia or to Director, Privacy Services, Hertz New Zealand Ltd., Private Bag 4716, Christchurch, New
Zealand 8020; or by updating Your privacy preferences through our Internet website.
3. You may access and correct data about You.
4. Hertz may make changes to the Privacy Policy in the future.
5. By providing Hertz with personally identifiable data about You, You consent to the collection and use ofdata about You in accordance with Hertz’s Privacy Policy, subject only to any choices You are permitted tomake to limit such use, and to Your right to access and correct such data; You acknowledge data security
risks and agree to take precautions to assist the Hertz Group in protecting such data; and You agree thatthe Hertz Group may make changes in the Privacy Policy in the future.
The foregoing is simply an outline of the Privacy Policy. A full copy of the Privacy Policy may be viewed byclicking on the following link: Privacy Policy. You may also obtain a copy of the Privacy Policy by writing to
Director, Privacy Services at one of the addresses appearing in paragraph 2 above.
CURRENCY CONVERSION
For Program rentals outside Europe, Middle East and Africa, the following provision applies. If You use acredit, charge or debit card or stored value/prepaid/gift card to pay for rental charges that are
denominated in the currency of one country and the card was issued in a country that uses a different
currency, then, if it is permitted to do so by applicable law, Hertz may (but will not be required to)convert the charges into the currency of the country in which the card was issued and process the
charges in the converted currency. If Hertz elects to convert such charges, then such charges will be
converted into the currency of the country in which the card was issued on the date Hertz or its agents
forward the charges to Hertz’ card processor at a rate set by Hertz or an entity designated by Hertz basedon an interbank, tourist or (where required by law) official rate, increased in each instance by a currency
conversion charge of up to approximately 4.5%. This rate may differ from the rate in effect on the datethe charges were incurred and may also differ from the rate You would pay if Hertz were to forward thecharges to the card’s issuer in the currency in which the charges were originally denominated. For
Program rentals in Europe, Middle East or Africa, paragraph 8 of the Terms And Conditions Applicable To
Rentals In Europe, Middle East And Africa governs currency conversions.
OPTIONAL SERVICES
The optional services offered by Hertz are subject to being discontinued or modified, and are subject toprice changes, at any time without notice, and are subject to local availability. You should review thehttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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Rental Record/Agreement which You receive at the commencement of each rental. You may selectdifferent optional services from those specified in Your Enrollment by advising a Hertz representative ofYour decision at the commencement of the rental and having the Hertz representative revise the Rental
Record/Agreement to reflect Your elections.
PAYMENTS TO INTERMEDIARIES
If You arrange for a rental through a travel agent, Internet travel site, broker or other intermediary acting
on Your behalf, Hertz may pay commissions or other payments to that party to compensate it for arranging
such rentals. That compensation may be based in part on the overall volume of business that party bookswith Hertz. For details on such compensation, You should contact that party.

PART II. B. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN THE UNITED STATES AND CANADA

The terms and conditions appearing in this Part II. B. ("USA and Canada Terms") apply to all Hertz
Platinum rentals commencing in the United States and Canada. All references in this Part II. B. tonumbered paragraphs and subparagraphs refer to these USA and Canada Terms.
1. NATURE OF THIS AGREEMENT
You are obtaining solely a bailment that allows You to use the Car as permitted by this Agreement. You
acknowledge that the Car is owned by Hertz. No one other than Hertz may transfer the Car or any rights
or obligations under this Agreement. Any attempted transfer or sublease of the Car by anyone other thanHertz is void. Neither You nor any Authorized Operators are agents of Hertz. No one may service or repair
the Car without Hertz’ prior express approval. HERTZ MAKES NO EXPRESS OR IMPLIED WARRANTIES,INCLUDING ANY WARRANTY OF MERCHANTABILITY OR THAT THE CAR IS FIT FOR ANY PARTICULARPURPOSE.
2. WHO MAY OPERATE THE CAR
Only You and, with Your permission, the following persons, provided that they meet the qualifications set
forth in the following sentence (“Authorized Operators”), may operate the Car: Your spouse, Your
domestic partner (if You are not married), Your employer, employees and fellow employees incidental totheir business duties, and any other person who meets Hertz’ qualifications and who signs an Additional
Authorized Operator form at the time of rental. Except as provided in the following sentence, all
Authorized Operators must be at least 25 years old and have a valid driver’s license from a jurisdiction
acceptable to Hertz. For rentals which commence in Michigan, persons between the ages of 18 and 24
who meet Hertz’ other qualifications and who sign an Additional Authorized Operator form at the time ofrental may be Authorized Operators; in such cases, an Underage Differential Charge will be assessed.
Except to the extent necessary for valet parking or in an emergency as permitted by law, no otherpersons are permitted to operate the Car; for purposes hereof, an “emergency” shall mean urgent
circumstances which, under the laws of the jurisdiction in which the alleged emergency occurred, would
justify the operation of an automobile by an unlicensed driver. With respect to persons who must sign an
Additional Authorized Operator form, other qualifications may, at Hertz’ discretion, be in effect at thetime and place of rental; and, where permitted by law, Hertz may impose an additional fee for such
persons. A “domestic partner” is an unmarried partner of the same or opposite sex who is not Your
parent, grandparent, sibling, child, grandchild, uncle, aunt, niece or nephew (in each case by blood or
adoption), who permanently resides at the same address as You, and whose driver’s license shows thesame residence address as Your driver’s license. By operating the Car (whether or not an Additional

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Authorized Operator form is completed), an Authorized Operator will be deemed jointly and severally
responsible for Your obligations under this Agreement related to the Car, as well as for any obligations
that this Agreement directly imposes on an Authorized Operator of the Car (for example: the obligations
contained in paragraphs 9 and 10(e)).
3. RETURN
ORDINARY WEAR DUE TO REASONABLE USE EXCEPTED, YOU MUST RETURN THE CAR TO HERTZ IN THE
SAME CONDITION IT IS IN WHEN YOU RECEIVE IT. YOU MUST RETURN THE CAR TO HERTZ BY THE DUEDATE SPECIFIED ON THE RENTAL RECORD, OR SOONER IF DEMANDED BY HERTZ. NOT RETURNING THE
CAR BY THE RETURN DUE DATE SPECIFIED IN WRITING AT THE COMMENCEMENT OF THE RENTAL MAY
RESULT IN THE CAR BEING DEEMED CONVERTED OR STOLEN BY YOU, AND REPORTED TO THE APPROPRIATEAUTHORITIES AS SUCH, SUBJECT TO APPLICABLE LAW. IN NO EVENT MAY YOU KEEP THE CAR FOR MORE
THAN THIRTY (30) DAYS (IN NEW JERSEY, OHIO AND SOUTH DAKOTA, 28 DAYS), UNLESS AUTHORIZED IN
WRITING BY HERTZ. THE CAR WILL REMAIN SUBJECT TO THESE TERMS AND CONDITIONS UNTIL HERTZHAS INSPECTED AND ACCEPTED IT; IF YOU RETURN THE CAR AFTER HOURS, (A) YOU ARE RESPONSIBLE
FOR ANY DAMAGE TO THE CAR UNTIL HERTZ HAS INSPECTED AND ACCEPTED IT ON THE NEXT DAY THAT
THE RETURN LOCATION IS OPEN FOR BUSINESS AND (B) TIME CHARGES, CHARGES FOR LDW, PAI/PEC
AND LIS, AND ANY CHARGES FOR ADDITIONAL SERVICES OR OTHER CHARGES WHICH ARE STATED ON THE
RENTAL RECORD AS A PERIODIC RATE, MAY CONTINUE TO ACCRUE UNTIL THE RETURN LOCATIONREOPENS FOR BUSINESS. IF YOU DO NOT RETURN THE CAR WHEN REQUIRED BY THIS AGREEMENT, THEN
AFTER HERTZ SENDS YOU A WRITTEN DEMAND TO RETURN IT, SENT TO YOUR ADDRESS SHOWN IN YOURENROLLMENT OR ON ANY OTHER ADDRESS OTHERWISE PROVIDED TO HERTZ BY YOU OR AN
AUTHORIZED OPERATOR, HERTZ MAY, AT YOUR EXPENSE, RECOVER THE CAR WHERE AND WHEN IT IS
FOUND. IF THE CAR IS FOUND ILLEGALLY PARKED OR APPARENTLY ABANDONED, OR IF THE CAR IS USEDOR OBTAINED AS PROHIBITED UNDER PARAGRAPH 5 OF THESE NORTH AMERICAN TERMS, THEN HERTZ
MAY RECOVER THE CAR WITHOUT DEMAND. TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHTTO A HEARING OR TO RECEIVE ANY NOTICE OR LEGAL PROCESS AS A PRE-CONDITION FOR HERTZRECOVERING THE CAR. IF THE CAR REQUIRES MORE THAN HERTZ’ STANDARD CLEANING ON ITS RETURN,HERTZ MAY CHARGE YOU FOR THE ACTUAL COSTS INCURRED BY HERTZ TO HAVE THE CAR CLEANED.
YOU ARE RESPONSIBLE FOR ANY CHARGES ASSOCIATED WITH STORAGE, IMPOUNDMENT, AND REPAIRSAPPLIED TO THE CAR BETWEEN THE COMMENCEMENT OF THE RENTAL AND HERTZ RECEIVING ACTUAL
PHYSICAL POSSESSION OF THE CAR, REGARDLESS OF FAULT. FOR RENTALS COMMENCING IN ARIZONA, IT
IS REQUIRED BY LAW THAT YOU ACKNOWLEDGE YOUR UNDERSTANDING THAT IT WILL BE A VIOLATIONOF ARIZONA STATUTES 13-1806 IF THE CAR IS NOT RETURNED WITHIN 72 HOURS OF THE DUE DATE AND
TIME SPECIFIED ON THE RENTAL RECORD AND THAT YOU SHALL BE SUBJECT TO A MAXIMUM PENALTYNOT TO EXCEED US$150,000 AND/OR IMPRISONMENT OF 2.25 YEARS. BY RENTING A CAR USING THE
PROGRAM FOLLOWING DELIVERY TO YOU OF THESE NORTH AMERICAN TERMS, YOU ACKNOWLEDGE
THAT YOU HAVE RECEIVED AND UNDERSTAND THIS NOTICE.
FOR RENTALS IN THE DISTRICT OF COLUMBIA, IT IS REQUIRED BY LAW THAT YOU BE NOTIFIED THAT IF
YOU FAIL TO RETURN A RENTAL CAR IN ACCORDANCE WITH THE NORTH AMERICAN TERMS, IT MAY
RESULT IN A CRIMINAL PENALTY OF UP TO THREE YEARS IN JAIL.
FOR RENTALS IN CANADA: IF AFTER 30 DAYS, HERTZ IS UNABLE TO RECOVER THE CAR, THE CAR IS
DEEMED TO BE UNLAWFULLY CONVERTED TO YOUR USE BY YOU, AND HERTZ MAY EXERCISE ITS LEGALRIGHTS TO REMEDY THE THEFT OF THE CAR. YOU HEREBY WAIVE ANY AND ALL RIGHTS TO COMPLAIN OF
THE STEPS TAKEN BY HERTZ TO RECOVER A CAR DEEMED TO BE UNLAWFULLY RETAINED BY YOU.

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4. YOUR RESPONSIBILITY FOR LOSS OF OR DAMAGE TO THE CAR AND OPTIONAL LOSS DAMAGE WAIVER
a. EXCEPT AS STATED BELOW, YOU ARE RESPONSIBLE FOR ANY AND ALL LOSS OF OR DAMAGE TO THE
CAR RESULTING FROM ANY CAUSE INCLUDING BUT NOT LIMITED TO COLLISION, ROLLOVER, THEFT,VANDALISM, SEIZURE, FIRE, FLOOD, HAIL OR OTHER ACTS OF NATURE OR GOD REGARDLESS OF FAULT.
b. EXCEPT AS STATED BELOW, YOUR RESPONSIBILITY WILL NOT EXCEED THE GREATER OF THE RETAILFAIR MARKET VALUE OF THE CAR AND ITS MANUFACTURER BUYBACK PROGRAM VALUE AT THE TIME THE
CAR IS LOST OR DAMAGED, LESS ITS SALVAGE VALUE, PLUS ACTUAL TOWING, STORAGE AND IMPOUND
FEES, AN ADMINISTRATIVE CHARGE AND A REASONABLE CHARGE FOR LOSS OF USE. AS MORE
GENERALLY PROVIDED IN PARAGRAPH 6, HERTZ MAY, WHERE PERMITTED UNDER APPLICABLE LAW,PROCESS ONE OR MORE VOUCHERS OR PAYMENT SLIPS AGAINST YOUR CREDIT, CHARGE OR DEBIT CARD
FOR THESE LOSSES, COSTS AND CHARGES, TOGETHER WITH ANY OTHER APPLICABLE CHARGES, AT OR
FOLLOWING THE COMPLETION OF THE RENTAL.
c. YOUR RESPONSIBILITY FOR DAMAGE DUE TO THEFT OR OTHERWISE IS LIMITED BY LAW IN CERTAINJURISDICTIONS. AS OF SEPTEMBER 1, 2005, THE FOLLOWING LIMITATIONS EXIST. SHOULD THE LAWSIMPOSING THESE REGULATIONS BE REPEALED, THE PROVISIONS OF SUBPARAGRAPHS 4(a) AND 4(b)SHALL APPLY WITHOUT SUCH LIMITATIONS.
1. FOR RENTALS COMMENCING IN CALIFORNIA, (A) YOU ARE ONLY RESPONSIBLE FOR LOSS OF ORDAMAGE TO THE CAR RESULTING FROM COLLISION, ROLLOVER, THEFT OR VANDALISM, (B) YOURRESPONSIBILITY FOR LOSS OR DAMAGE TO THE CAR WILL IN NO EVENT EXCEED THE FAIR MARKET VALUEOF THE CAR AT THE TIME IT IS LOST OR DAMAGED, PLUS ACTUAL CHARGES FOR TOWING, STORAGE AND
IMPOUND FEES AND AN ADMINISTRATIVE CHARGE, (C) YOUR RESPONSIBILITY FOR LOSS OF OR DAMAGE
TO THE CAR RESULTING FROM VANDALISM UNRELATED TO THE THEFT OF THE CAR WILL NOT EXCEED
US$500 AND (D) YOU ARE NOT RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE CAR RESULTING FROMTHEFT UNLESS IT RESULTS FROM A FAILURE TO EXERCISE ORDINARY CARE BY YOU OR ANY AUTHORIZEDOPERATOR.
2. FOR RENTALS COMMENCING IN ILLINOIS, YOUR RESPONSIBILITY FOR LOSS OR DAMAGE DUE TO
CAUSES OTHER THAN THEFT WILL IN NO EVENT EXCEED US$12,000 THROUGH MAY 31, 2006, WHICH
LIMIT WILL INCREASE BY US$500 PER YEAR STARTING JUNE 1, 2006; AND YOUR RESPONSIBILITY FOR
THEFT WILL NOT EXCEED US$2,000 UNLESS IT IS ESTABLISHED THAT YOU OR AN AUTHORIZED OPERATORFAILED TO EXERCISE ORDINARY CARE WHILE IN POSSESSION OF THE CAR OR COMMITTED OR AIDED IN
THE COMMISSION OF THE THEFT.
3. FOR RENTALS COMMENCING IN NEW YORK: (A) YOUR RESPONSIBILITY FOR LOSS OR DAMAGE TO THE
CAR WILL NOT EXCEED THE LESSER OF (1) THE ACTUAL AND REASONABLE COSTS INCURRED BY HERTZ TOREPAIR THE CAR OR WHICH HERTZ WOULD HAVE INCURRED IF THE CAR WAS REPAIRED, WHICH SHALLREFLECT ANY DISCOUNTS, PRICE REDUCTIONS OR ADJUSTMENTS AVAILABLE TO HERTZ; OR (2) THE FAIR
MARKET VALUE OF THE CAR AT THE TIME THE CAR IS LOST OR DAMAGED, LESS ANY NET DISPOSALPROCEEDS. “ACTUAL AND REASONABLE COSTS” MEANS THE REPAIR PRICE REDUCED BY ALL DISCOUNTSPAID BY HERTZ TO THE REPAIRER OF THE CAR, INCLUDING COSTS FOR TOWING, STORAGE AND IMPOUND
FEES. (B) YOU WILL NOT BE RESPONSIBLE FOR DAMAGES INCURRED BY HERTZ FOR THE LOSS OF USE OF
THE CAR, RELATED ADMINISTRATIVE CHARGES, OR AMOUNTS THAT HERTZ RECOVERS FROM ANY OTHERPARTY. (C) YOU ARE NOT RESPONSIBLE FOR MECHANICAL DAMAGE UNRELATED TO AN ACCIDENT OR
THAT COULD REASONABLY BE EXPECTED FROM NORMAL USE OF THE CAR EXCEPT IN INSTANCES WHERE
ABUSE OR NEGLECT BY YOU OR AN AUTHORIZED OPERATOR IS SHOWN. (D) YOU WILL NOT BE LIABLE FOR

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LOSS DUE TO THEFT OF THE CAR UNLESS IT IS ESTABLISHED THAT YOU OR AN AUTHORIZED OPERATORFAILED TO EXERCISE REASONABLE CARE OR COMMITTED, OR AIDED AND ABETTED IN THE COMMISSION
OF, THE THEFT OF THE CAR. (E) IF THE CAR IS RETURNED WITH DAMAGE, THEN, WITHIN 72 HOURS AFTERTHE CAR IS RETURNED, YOU, ANY AUTHORIZED OPERATOR OR YOUR OR HIS OR HER INSURER MUSTNOTIFY HERTZ THAT YOU, HE, SHE OR IT WISHES TO INSPECT THE DAMAGED CAR OR THE RIGHT TO
INSPECT THE DAMAGED CAR WILL BE WAIVED. THE INSPECTION MUST BE COMPLETED WITHIN 7 DAYSOF THE RETURN DATE OF THE CAR. HOWEVER, IF HERTZ DETERMINES THE CAR TO BE A TOTAL LOSS ANDSUBJECT TO SALVAGE, THE 72-HOUR PERIOD SHALL NOT APPLY AND YOU, ANY AUTHORIZED OPERATOROR YOUR, HIS OR HER INSURER SHALL HAVE 10 BUSINESS DAYS TO INSPECT THE CAR FROM RECEIPT BY
YOU FROM HERTZ OF A NOTICE OF YOUR OBLIGATION (OR THAT OF THE AUTHORIZED OPERATOR WHOWAS OPERATING THE CAR AT THE TIME THAT THE DAMAGE OCCURRED) TO EXECUTE AND RETURN TO
HERTZ A COMPLETE AND ACCURATE INCIDENT REPORT DESCRIBING ANY PHYSICAL AND/OR MECHANICALDAMAGE.
4. FOR RENTALS COMMENCING IN WISCONSIN, (A) YOU ARE NOT RESPONSIBLE FOR ANY DAMAGE TO
THE CAR OTHER THAN DAMAGE RESULTING FROM AN ACCIDENT OCCURRING WHILE THE CAR IS
OPERATED BY YOU OR ANY AUTHORIZED OPERATOR OR CAUSED INTENTIONALLY BY, OR BY THE
RECKLESS OR WANTON MISCONDUCT OF, YOU OR AN AUTHORIZED OPERATOR; AND (B) YOURRESPONSIBILITY WILL IN NO EVENT EXCEED THE FAIR MARKET VALUE OF THE CAR IMMEDIATELY BEFORETHE DAMAGE OCCURS, LESS ITS SALVAGE VALUE, PLUS ACTUAL TOWING FEES AND STORAGE FEES FORNO MORE THAN 2 DAYS.
YOUR RESPONSIBILITY MAY ALSO BE LIMITED IN OTHER JURISDICTIONS.
d. IF YOU HAVE PURCHASED THE OPTIONAL LOSS DAMAGE WAIVER (“LDW”), WHICH IS NOT INSURANCE,HERTZ WILL NOT HOLD YOU RESPONSIBLE FOR LOSS OF OR DAMAGE TO THE CAR EXCEPT AS DESCRIBEDIN SUBPARAGRAPH 4(e) BELOW. IN THOSE JURISDICTIONS WHERE THE SALE OF LDW IS REGULATED OR
PROHIBITED, THAT LAW WILL GOVERN YOUR RESPONSIBILITY FOR LOSS OF OR DAMAGE TO THE CAR. AS
OF JANUARY 1, 2006, LDW PURCHASED FOR PROGRAM RENTALS WHICH COMMENCE IN THE UNITEDSTATES OR CANADA IS NOT SUBJECT TO A DEDUCTIBLE. HOWEVER, IN THE FUTURE DEDUCTIBLES MAY,WITHOUT NOTICE, BE IMPOSED, AND THEREAFTER CHANGED FROM TIME TO TIME, WHERE PERMITTEDBY LAW, BUT ONLY IF THE DEDUCTIBLES IMPOSED ARE NOTED ON THE RENTAL RECORDS FOR THE
RENTALS TO WHICH THEY APPLY.
LDW ENTAILS AN ADDITIONAL CHARGE. AS OF JANUARY 1, 2006, THE MAXIMUM CHARGE FOR LDW AT
MOST HERTZ LOCATIONS IS US$26.99 FOR EACH FULL OR PARTIAL RENTAL DAY IN THE UNITED STATES(US$9,851.35 ON AN ANNUALIZED BASIS) OR CAN$30.95 FOR EACH FULL OR PARTIAL RENTAL DAY IN
CANADA (CAN$11,296.75 ON AN ANNUALIZED BASIS). HOWEVER, A SPECIAL HIGHER LDW CHARGE OF
US$34.99 OR LESS FOR EACH FULL OR PARTIAL RENTAL DAY IN THE UNITED STATES (US$12,771.35 OR
LESS ON AN ANNUALIZED BASIS) OR CAN$34.95 FOR EACH FULL OR PARTIAL RENTAL DAY IN CANADA(CAN$12,756.75 ON AN ANNUALIZED BASIS) IS APPLICABLE ON RENTALS OF CERTAIN LUXURY CARS. ALL
CHARGES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
PURCHASE OF LDW IS NOT REQUIRED IN ORDER TO RENT A CAR AND MAY BE DECLINED. YOUR OWN
INSURANCE (OR THAT OF AN AUTHORIZED OPERATOR) MAY COVER ALL OR PART OF YOUR FINANCIALRESPONSIBILITY (OR THAT OF THE AUTHORIZED OPERATOR) FOR LOSS OF OR DAMAGE TO THE CAR.
BEFORE DECIDING WHETHER TO PURCHASE LDW, YOU ARE ADVISED TO CONSULT WITH YOUR INSURER
AND/OR EXAMINE YOUR AUTOMOBILE INSURANCE POLICY AND THAT OF ANY AUTHORIZED OPERATOR
TO DETERMINE WHETHER THE POLICY AFFORDS COVERAGE FOR LOSS OR DAMAGE TO A RENTED

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VEHICLE, AND, IF SO, THE TERMS AND SCOPE OF SUCH COVERAGE, INCLUDING THE AMOUNT OF THE
DEDUCTIBLE AND ANY OTHER LIMITATIONS AND EXCESSES. YOU ARE ALSO ADVISED TO DETERMINE
WHETHER SUCH COVERAGE IS PROVIDED UNDER THE AGREEMENT REGARDING THE CREDIT CARD WHICH
IS USED TO PAY FOR THE RENTAL OR FROM ANY OTHER SOURCE AND, IF SO, THE TERMS AND SCOPE OF
SUCH COVERAGE.
FOR RENTALS COMMENCING IN NEW YORK: FOR RENTALS OF TWO OR MORE DAYS, YOU MAY VOIDLDW AT NO CHARGE WITHIN 24 HOURS OF PURCHASE PROVIDED THAT YOU APPEAR IN PERSON WITH
THE CAR AT ANY BRANCH OF THE RENTING COMPANY AND SIGN A CANCELLATION FORM. NOTICE: THISCONTRACT OFFERS, FOR AN ADDITIONAL CHARGE, OPTIONAL VEHICLE PROTECTION TO COVER YOURFINANCIAL RESPONSIBILITY FOR DAMAGE OR LOSS TO THE RENTAL VEHICLE. THE PURCHASE OF
OPTIONAL VEHICLE PROTECTION IS OPTIONAL AND MAY BE DECLINED. YOU ARE ADVISED TO CAREFULLYCONSIDER WHETHER TO PURCHASE THIS PROTECTION IF YOU HAVE RENTAL VEHICLE COLLISION
COVERAGE PROVIDED BY YOUR CREDIT CARD OR AUTOMOBILE INSURANCE POLICY. BEFORE DECIDINGWHETHER TO PURCHASE OPTIONAL VEHICLE PROTECTION, YOU MAY WISH TO DETERMINE WHETHERYOUR CREDIT CARD OR YOUR VEHICLE INSURANCE AFFORDS YOU COVERAGE FOR DAMAGE TO THE
RENTAL VEHICLE AND THE AMOUNT OF DEDUCTIBLE UNDER SUCH COVERAGE.
e. USE OF THE CAR IN A MANNER PROHIBITED IN PARAGRAPH 5 OF THESE TERMS AND CONDITIONSWILL, TO THE EXTENT PERMITTED BY APPLICABLE LAW, VOID LDW AND CAUSE YOU TO BE RESPONSIBLE
FOR LOSS OF OR DAMAGE TO THE CAR RESULTING FROM THAT PROHIBITED USE.
FOR RENTALS COMMENCING IN CALIFORNIA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL BE
VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE FOLLOWINGCIRCUMSTANCES: (i) DAMAGE OR LOSS RESULTS FROM (A) INTENTIONAL, WILLFUL, WANTON ORRECKLESS MISCONDUCT OF YOU OR AN AUTHORIZED OPERATOR, (B) OPERATION OF THE CAR BY YOU OR
AN AUTHORIZED OPERATOR WHILE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL IN VIOLATION OF
THE LAWS OF THE STATE IN WHICH THE LOSS OR DAMAGE OCCURS (IN CALIFORNIA, THE APPLICABLE
LAW IS SECTION 23152 OF THE CALIFORNIA VEHICLE CODE), (C) YOU OR AN AUTHORIZED OPERATORUSING THE CAR TO TOW OR PUSH ANYTHING, OR (D) OPERATION OF THE CAR ON AN UNPAVED ROAD BYYOU OR AN AUTHORIZED OPERATOR IF THE DAMAGE OR LOSS IS A DIRECT RESULT OF THE ROAD OR
DRIVING CONDITIONS; (ii) DAMAGE OR LOSS OCCURS WHILE THE CAR IS (A) USED FOR COMMERCIAL
HIRE, (B) USED IN CONNECTION WITH CONDUCT THAT COULD BE PROPERLY CHARGED AS A FELONY, (C)
INVOLVED IN A SPEED TEST OR CONTEST OR IN DRIVER TRAINING ACTIVITY, (D) OPERATED BY A PERSONOTHER THAN YOU OR AN AUTHORIZED OPERATOR, OR (E) OPERATED OUTSIDE OF THE UNITED STATESOR CANADA, UNLESS YOU HAVE FIRST OBTAINED SPECIFIC WRITTEN PERMISSION TO DO SO FROMHERTZ, WHICH PERMISSION MAY BE WITHHELD IN HERTZ’ SOLE DISCRETION; OR (iii) IF YOU OR ANY
AUTHORIZED OPERATOR HAS (A) PROVIDED FRAUDULENT INFORMATION TO HERTZ OR (B) PROVIDEDFALSE INFORMATION AND HERTZ WOULD NOT HAVE RENTED THE CAR IF IT HAD INSTEAD RECEIVED
TRUE INFORMATION.
FOR RENTALS COMMENCING IN IOWA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL BE VOID
AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE FOLLOWINGCIRCUMSTANCES: (i) THE LOSS OR DAMAGE IS INTENTIONALLY CAUSED BY, OR IS A RESULT OF THE
WILLFUL, ABUSIVE, RECKLESS OR WANTON MISCONDUCT OF, YOU OR AN AUTHORIZED OPERATOR; (ii)
THE LOSS OR DAMAGE ARISES OUT OF THE OPERATION OF THE CAR BY YOU OR AN AUTHORIZEDOPERATOR WHILE INTOXICATED OR UNDER THE INFLUENCE OF A DRUG; (iii) THE LOSS OR DAMAGE IS
CAUSED WHILE YOU OR AN AUTHORIZED OPERATOR IS ENGAGED IN A RACE, TRAINING ACTIVITY,

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CONTEST OR USE OF THE CAR FOR AN ILLEGAL PURPOSE; (iv) THE RENTAL AGREEMENT IS BASED ON
FALSE OR MISLEADING INFORMATION SUPPLIED BY YOU OR AN AUTHORIZED OPERATOR; (v) THE LOSSOR DAMAGE IS CAUSED BY OPERATING THE CAR OTHER THAN ON REGULARLY MAINTAINED HARD
SURFACE ROADWAYS, INCLUDING PRIVATE DRIVEWAYS AND PARKING LOTS; (vi) THE LOSS OR DAMAGE
ARISES OUT OF THE USE OF THE CAR TO TRANSPORT PERSONS OR PROPERTY FOR HIRE OR TO PUSH OR
TOW ANYTHING; (vii) THE LOSS OR DAMAGE OCCURS WHILE THE CAR IS OPERATED BY A DRIVER OTHER
THAN YOU OR AN AUTHORIZED OPERATOR; (viii) THE LOSS OR DAMAGE ARISES OUT OF THE USE OF THE
CAR OUTSIDE THE UNITED STATES OR CANADA WITHOUT FIRST OBTAINING SPECIFIC WRITTENPERMISSION FROM HERTZ, WHICH PERMISSION MAY BE WITHHELD IN HERTZ’ SOLE DISCRETION; OR (ix)
THE LOSS OR DAMAGE IS ATTRIBUTABLE TO THEFT WHICH OCCURS WITH THE PRIOR KNOWLEDGE ORKNOWING PARTICIPATION OF YOU OR AN AUTHORIZED OPERATOR, OR WHICH IS ATTRIBUTABLE TO YOU
OR AN AUTHORIZED OPERATOR LEAVING THE CAR UNATTENDED WITH THE KEYS IN THE CAR.
FOR RENTALS COMMENCING IN MINNESOTA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL BE
VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE FOLLOWINGCIRCUMSTANCES: (i) YOU OR AN AUTHORIZED OPERATOR ENGAGE IN ANY WILLFUL OR WANTONMISCONDUCT, WHICH AMONG OTHER THINGS, MAY INCLUDE RECKLESS CONDUCT SUCH AS: THE
FAILURE TO USE SEATBELTS, USE WHEN OVERLOADED, CARRYING PERSONS OR PROPERTY FOR HIRE, OFF
PAVED ROADS, OR LEAVING THE CAR AND FAILING TO REMOVE THE KEYS OR CLOSE AND LOCK ALL
DOORS, CAR WINDOWS OR THE TRUNK AND THE CAR IS VANDALIZED OR STOLEN; (ii) THE DAMAGE OR
LOSS DIRECTLY RESULTS FROM OPERATION OF THE CAR BY YOU OR AN AUTHORIZED OPERATOR WHILELEGALLY INTOXICATED OR UNDER THE INFLUENCE OF ANY ILLEGAL DRUG AS DEFINED OR DETERMINEDUNDER THE LAW OF THE STATE WHERE THE LOSS OR DAMAGE OCCURRED; (iii) THE DAMAGE OR LOSSDIRECTLY RESULTS FROM YOUR OR AN AUTHORIZED OPERATOR TOWING OR PUSHING ANYTHING WITH
THE CAR; (iv) THE DAMAGE OR LOSS RESULTS WHILE THE CAR IS BEING USED FOR COMMERCIAL HIRE; (v)THE DAMAGE OR LOSS OCCURS OUT OF THE USE OF THE CAR WHILE COMMITTING OR OTHERWISE
ENGAGED IN A CRIMINAL ACT IN WHICH THE CAR’S USAGE IS SUBSTANTIALLY RELATED TO THE NATURE
OF THE CRIMINAL ACTIVITY (FOR THIS EXCLUSION TO APPLY, THE CRIMINAL ACTIVITY MUST BE
CLASSIFIED AS A FELONY UNDER THE LAWS OF THE STATE WHICH THE CRIMINAL ACTIVITY OCCURS); (vi)
THE DAMAGE OR LOSS OCCURS WHILE THE CAR IS INVOLVED IN A SPEED TEST OR SPEED CONTEST OR IN
DRIVER TRAINING ACTIVITY; (vii) THE DAMAGE OR LOSS OCCURS WHILE THE CAR IS OPERATED OUTSIDETHE UNITED STATES OR CANADA, EXCEPT AS EXPRESSLY PERMITTED UNDER THIS AGREEMENT; (viii) THE
DAMAGE OR LOSS OCCURS TO A CAR IF YOU PROVIDED FRAUDULENT OR FALSE INFORMATION AND
HERTZ WOULD NOT HAVE RENTED THE CAR IF IT HAD RECEIVED TRUE INFORMATION; OR (ix) THE
DAMAGE OR LOSS OCCURS WHILE THE CAR IS OPERATED BY AN UNAUTHORIZED OPERATOR.
FOR RENTALS COMMENCING IN NEVADA, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL BE VOID
AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE FOLLOWINGCIRCUMSTANCES: (i) DAMAGE OR LOSS RESULTING FROM (A) THE INTENTIONAL, WILLFUL, WANTON ORRECKLESS CONDUCT OF YOU OR AN AUTHORIZED OPERATOR, (B) OPERATION OF THE CAR BY YOU OR AN
AUTHORIZED OPERATOR WHILE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL IN VIOLATION OF THE
LAWS OF THE STATE IN WHICH THE LOSS OR DAMAGE OCCURS (IN NEVADA, THE APPLICABLE LAW ISSECTION 484.379 OF THE NEVADA REVISED STATUTES), (C) YOU OR AN AUTHORIZED OPERATOR USINGTHE CAR TO TOW OR PUSH ANYTHING, OR (D) OPERATION OF THE CAR BY YOU OR AN AUTHORIZEDOPERATOR ON AN UNPAVED ROAD IF THE DAMAGE OR LOSS IS A DIRECT RESULT OF THE ROAD OR
DRIVING CONDITIONS; (ii) DAMAGE OR LOSS OCCURRING WHEN THE CAR IS (A) USED FOR HIRE, (B) USEDIN CONNECTION WITH CONDUCT THAT CONSTITUTES A FELONY, (C) INVOLVED IN A SPEED TEST OR
CONTEST OR IN DRIVER TRAINING ACTIVITY, (D) OPERATED BY A PERSON OTHER THAN YOU OR AN

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AUTHORIZED OPERATOR, OR (E) OPERATED OUTSIDE OF THE UNITED STATES OR CANADA, UNLESS YOUHAVE FIRST OBTAINED SPECIFIC WRITTEN PERMISSION TO DO SO FROM HERTZ, WHICH PERMISSION MAY
BE WITHHELD IN HERTZ’ SOLE DISCRETION; OR (iii) IF THE CAR WAS RENTED AS A RESULT OFFRAUDULENT INFORMATION PROVIDED TO HERTZ BY YOU OR AN AUTHORIZED OPERATOR, OR AS A
RESULT OF FALSE INFORMATION PROVIDED TO HERTZ BY YOU OR AN AUTHORIZED OPERATOR IF HERTZWOULD NOT HAVE RENTED THE CAR IF IT HAD RECEIVED TRUE INFORMATION.
FOR RENTALS COMMENCING IN NEW YORK, IF YOU HAVE ACCEPTED LDW, THEN YOUR LDW WILL BE
VOID AND YOU WILL BE RESPONSIBLE FOR LOSS OR DAMAGE TO THE CAR ONLY IN THE FOLLOWINGCIRCUMSTANCES: (i) THE LOSS OR DAMAGE IS CAUSED INTENTIONALLY OR AS A RESULT OF WILLFUL,WANTON OR RECKLESS CONDUCT OF THE DRIVER; (ii) THE LOSS OR DAMAGE ARISES OUT OF THE
DRIVER’S OPERATION OF THE CAR WHILE INTOXICATED OR IMPAIRED BY THE USE OF ALCOHOL OR
DRUGS; (iii) HERTZ ENTERED INTO THE RENTAL TRANSACTION BASED ON FRAUDULENT OR MATERIALLYFALSE INFORMATION SUPPLIED BY YOU OR AN AUTHORIZED OPERATOR; (iv) THE LOSS OR DAMAGE
ARISES OUT OF THE USE OF THE CAR WHILE ENGAGED IN THE COMMISSION OF A CRIME OTHER THAN A
TRAFFIC INFRACTION; (v) THE LOSS OR DAMAGE ARISES OUT OF THE USE OF THE CAR TO CARRY PERSONSOR PROPERTY FOR HIRE, TO PUSH OR TOW ANYTHING, WHILE ENGAGED IN A SPEED CONTEST,OPERATING OFF ROAD, OR FOR DRIVER’S TRAINING; (vi) THE LOSS OR DAMAGE ARISES OUT OF THE USE
OF THE CAR BY A PERSON OTHER THAN YOU, AN AUTHORIZED OPERATOR, A DULY LICENSED PARENT OR
CHILD OF YOURS OVER THE AGE OF 18 WHO PERMANENTLY RESIDES IN THE SAME HOUSEHOLD AS YOU,OR A PARKING VALET OR PARKING GARAGE ATTENDANT FOR COMPENSATION AND IN THE NORMALCOURSE OF EMPLOYMENT; (vii) THE LOSS OR DAMAGE ARISES OUT OF THE USE OF THE CAR OUTSIDE OF
THE UNITED STATES OR CANADA WITHOUT FIRST OBTAINING SPECIFIC WRITTEN PERMISSION FROMHERTZ, WHICH PERMISSION MAY BE WITHHELD IN HERTZ’ SOLE DISCRETION; OR (viii) YOU OR AN
AUTHORIZED OPERATOR HAS FAILED TO COMPLY WITH THE REQUIREMENTS FOR REPORTING DAMAGE
OR LOSS AS SET FORTH IN SUBDIVISION 5 OF SECTION 396-z OF THE NEW YORK GENERAL BUSINESS LAW.
f. YOU MAY, AT THE COMMENCEMENT OF A RENTAL, BE GIVEN ADDITIONAL DISCLOSURES PERTINENT
TO YOUR DECISION WHETHER TO PURCHASE OR DECLINE LDW IN THE JURISDICTION IN WHICH THE
RENTAL COMMENCES. THESE ADDITIONAL DISCLOSURES MAY APPEAR ON YOUR RENTAL RECORD OR IN
A SEPARATE NOTICE. YOU SHOULD READ THESE DISCLOSURES CAREFULLY PRIOR TO COMMENCEMENT
OF THE RENTAL. IF YOU HAVE DECLINED LDW IN YOUR ENROLLMENT, YOU MAY NEVERTHELESSPURCHASE LDW FOR A SPECIFIC RENTAL BY ADVISING A HERTZ REPRESENTATIVE OF YOUR DECISION AT
THE COMMENCEMENT OF THE RENTAL AND HAVING THE REPRESENTATIVE REVISE THE RENTAL RECORDTO REFLECT YOUR ELECTION. LIKEWISE, IF YOU HAVE ACCEPTED LDW IN YOUR ENROLLMENT, YOU MAY
ELECT TO DECLINE LDW FOR A SPECIFIC RENTAL BY OBTAINING A REVISED RENTAL RECORD/AGREEMENTFROM A HERTZ REPRESENTATIVE AT THE COMMENCEMENT OF THE RENTAL.
g. YOU GRANT HERTZ A LIMITED POWER OF ATTORNEY TO PRESENT CLAIMS FOR DAMAGE TO OR LOSS
OF THE CAR TO YOUR INSURANCE CARRIER. FOR RENTALS WHICH COMMENCE IN NEW MEXICO OR NEW
YORK, IF SUCH COVERAGE EXISTS UNDER YOUR AUTOMOBILE INSURANCE POLICY, YOU MAY REQUIRETHAT HERTZ SUBMIT ANY CLAIMS TO YOUR INSURANCE CARRIER AS YOUR AGENT.
5. PROHIBITED USE OF THE CAR
NEITHER YOU NOR ANY AUTHORIZED OPERATOR MAY:
a. PERMIT THE USE OF THE CAR BY ANYONE OTHER THAN YOU OR AN AUTHORIZED OPERATOR;
b. INTENTIONALLY DESTROY, DAMAGE OR AID IN THE THEFT OF THE CAR;

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c. TAKE OR ATTEMPT TO TAKE THE CAR INTO MEXICO OR TO ANYWHERE ELSE OUTSIDE OF THE UNITEDSTATES OR CANADA, EXCEPT AS EXPRESSLY PERMITTED UNDER THIS AGREEMENT;
d. ENGAGE IN ANY WILLFUL OR WANTON MISCONDUCT, WHICH, AMONG OTHER THINGS, MAY INCLUDE
RECKLESS CONDUCT SUCH AS: THE FAILURE TO USE SEAT BELTS, THE FAILURE TO USE CHILD SEATS OR
OTHER CHILD RESTRAINTS WHERE LEGALLY REQUIRED, USE WHEN OVERLOADED, USE OFF PAVED ROADSOR ON ROADS WHICH ARE NOT REGULARLY MAINTAINED, LEAVING THE CAR AND FAILING TO REMOVE
THE KEYS, OR FAILING TO CLOSE AND LOCK ALL DOORS, CAR WINDOWS OR THE TRUNK;
e. USE OR PERMIT THE USE OF THE CAR BY ANYONE:
1. WHILE LEGALLY INTOXICATED OR UNDER THE INFLUENCE OF ALCOHOL, DRUGS OR OTHER ABSORBEDELEMENTS WHICH MAY ADVERSELY AFFECT A PERSON’S ABILITY TO DRIVE SAFELY;
2. FOR ANY PURPOSE THAT COULD PROPERLY BE CHARGED AS A CRIME, SUCH AS THE ILLEGAL
TRANSPORTATION OF PERSONS, DRUGS OR CONTRABAND;
3. TO TOW OR PUSH ANYTHING;
4. IN A SPEED TEST, SPEED CONTEST, RACE, RALLY, SPEED ENDURANCE CONTEST OR DEMONSTRATION;
5. IN DRIVER TRAINING ACTIVITY;
6. TO CARRY PERSONS OR PROPERTY FOR HIRE (i.e., FOR A CHARGE OR FEE);
7. IF THE CAR HAS BEEN OBTAINED FROM HERTZ BY FRAUD OR MISREPRESENTATION; OR
8. TO CARRY HAZARDOUS MATERIALS (OTHER THAN CUSTOMARY QUANTITIES OF MATERIALS USED IN
THE OPERATION OF THE CAR THAT ARE STORED WITHIN THE CONTAINERS PROVIDED FOR THEM),
EXPLOSIVES, BIOLOGICALLY ACTIVE MATERIALS THAT ARE HAZARDOUS TO HUMAN HEALTH OR
RADIOACTIVE MATERIAL INCLUDING, BUT NOT LIMITED TO, ANY BIOLOGICALLY ACTIVE OR RADIOACTIVE
MATERIAL FOR RESEARCH, EDUCATION, DEVELOPMENT OR INDUSTRIAL PURPOSES, OR FOR PURPOSESINCIDENTAL THERETO;
f. FOR RENTALS IN HAWAII, TAKE OR ATTEMPT TO TAKE THE CAR OFF THE ISLANDS OF HAWAII; AND
g. FOR RENTALS IN PUERTO RICO OR ST. THOMAS, TAKE OR ATTEMPT TO TAKE THE CAR OFF THE ISLANDOF RENTAL.
ANY USE OF THE CAR IN A MANNER PROHIBITED ABOVE:
i. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WILL CAUSE YOU TO LOSE THE BENEFIT OF ANY
LIMITATION ON YOUR LIABILITY FOR LOSS OF OR DAMAGE TO THE CAR, EVEN IF YOU HAVE ACCEPTED
LDW;
ii. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WILL CAUSE YOU TO LOSE THE BENEFIT OF ALLPERSONAL ACCIDENT INSURANCE (“PAI”) AND PERSONAL EFFECTS COVERAGE (“PEC”), LIABILITY
INSURANCE SUPPLEMENT (“LIS”) COVERAGE AND LIABILITY PROTECTION PROVIDED BY HERTZ UNDER
THIS AGREEMENT; AND

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iii. WILL CONSTITUTE A BREACH OF THIS AGREEMENT, MAKING YOU RESPONSIBLE, TO THE FULLEST
EXTENT PERMITTED BY LAW, FOR THE ACTUAL AND CONSEQUENTIAL DAMAGES TO HERTZ CAUSED BY
THE BREACH, TOGETHER WITH HERTZ’ RELATED COSTS AND ATTORNEYS’ FEES.
6. PAYMENT OF CHARGES
You and any person, corporation or other entity to whom, with Hertz’ consent, You expressly direct the
charges in any way incurred under this Agreement (“Charges”) to be billed, are jointly and severally
responsible for payment of all Charges. If You direct Charges to be billed to any person, corporation orother entity, You represent that You are authorized to do so. Charges not paid on time as required by thisAgreement may be subject to a late payment fee. You may also be charged a fee for any check (orcheque) used for payment of Charges that is returned to Hertz unpaid or for any credit, charge, debit orstored value/prepaid/gift card charges which are not honored by the card issuer. Payment for all Charges
is due at the completion of the rental in cash or by a credit card, charge card, debit card or other device
acceptable to Hertz; however, special rules may apply for rentals which are paid for with prepaid
vouchers or coupons—see below. Stored value/prepaid/gift cards are not, and debit cards may not be,
acceptable to qualify for rental, but both types of cards may be used for payment at return. Charges notknown to Hertz at the completion of the rental are payable by You, or by the person, corporation or otherentity to whom such Charges are to be billed, immediately upon receipt of an invoice therefore or bybilling to the first credit, charge or debit card specified in Your Enrollment which had available credit orfunds at the time of rental (or against the first credit, charge or debit card specified in Your Enrollment
which has sufficient available credit or funds to cover all charges at the time of billing), even if cash,
another credit, charge or debit card or stored value/prepaid/gift card was used to pay for charges at thecompletion of the rental. The payment of Charges by use of a credit, charge, debit or stored
value/prepaid/gift card is governed by the terms of Your agreement with the card issuer. YOU AUTHORIZE
HERTZ TO (1) AT THE TIME OF RENTAL, RESERVE CREDIT WITH, OR OBTAIN AN AUTHORIZATION FROM,
THE ISSUER OF THE FIRST CREDIT, CHARGE OR DEBIT CARD SPECIFIED IN YOUR ENROLLMENT WHICH HASAVAILABLE CREDIT OR FUNDS, IN A REASONABLE AMOUNT THAT IS UP TO US$200 (OR ITS EQUIVALENTIN CANADIAN CURRENCY) GREATER THAN THE ESTIMATED CHARGES, AND (2) PROCESS ONE OR MORE
VOUCHERS OR PAYMENT SLIPS AGAINST THAT CARD (OR AGAINST THE FIRST CARD SPECIFIED IN YOURENROLLMENT WHICH HAS SUFFICIENT AVAILABLE CREDIT OR FUNDS TO COVER ALL CHARGES AT THE
TIME OF BILLING) FOR ALL ACTUAL CHARGES (INCLUDING BUT NOT LIMITED TO CHARGES FOR DAMAGE
TO THE CAR, WHERE PERMITTED BY LAW) AT OR FOLLOWING THE COMPLETION OF THE RENTAL. IF A
DEBIT CARD IS SPECIFIED IN YOUR ENROLLMENT OR IS USED TO QUALIFY FOR A RENTAL, HERTZ WILL NOT
BE LIABLE FOR OVERDRAFT CHARGES, OR FOR ANY OTHER LOSSES OR LIABILITIES WHICH YOU MAY
INCUR, IN THE EVENT THAT YOU OVERDRAW YOUR ACCOUNT AFTER HERTZ RECEIVES AN
AUTHORIZATION AT THE COMMENCEMENT OF THE RENTAL, IF THE AUTHORIZATION EXCEEDS THE
ACTUAL CHARGES INCURRED IN CONNECTION WITH THE RENTAL. THERE MAY BE A DELAY BETWEEN THE
TIME THAT THE CHARGES ARE RECEIVED BY YOUR CARD ISSUER AND THE TIME THAT THE CARD ISSUER
RELEASES THE EXCESS. Hertz may audit all Charges. If any errors are found, You will pay the corrected
Charges. If payment was by credit, charge or debit card, You authorize Hertz to correct the Charges withthe card issuer. Hertz will notify You of any correction.
Hertz may from time to time issue prepaid vouchers, coupons or credits represented either by
documents or by entries in Hertz’ records (“Vouchers”) which may be used to pay rental charges subject
to the terms and conditions of the Vouchers. You must advise Hertz when You make the reservation ofYour intended use of a Voucher. Vouchers are to be submitted at the time that the Car is returned to
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selected in Your Enrollment, will be processed against the first credit, charge or debit card listed in Your
Enrollment which has available credit or funds. Hertz shall have no duty to issue Vouchers.
7. COMPUTATION OF CHARGES
a. TIME CHARGES are computed at the rates specified on the Rental Record for days, weeks, months,
extra hours and extra days (including days in excess of any longer specified time period). THE MINIMUMRENTAL CHARGE IS FOR ONE RENTAL DAY. RENTAL DAYS CONSIST OF CONSECUTIVE 24-HOUR PERIODS
STARTING AT THE TIME THE RENTAL BEGINS, OR ANY PORTION OF A CALENDAR DAY, AS NOTED ON THE
RENTAL RECORD. The extra hours rate shown on the Rental Record is charged for each full or partial hourin excess of a rental day until such extra hours’ charges equal the daily rate specified on the Rental
Record for an extra day. Extra hours are only charged if the Car is returned 30 minutes or more beyond
the start of a new rental day; however, as stated in paragraph 3, if the Car is returned after hours, charges
may continue to accrue until the return location reopens for business. The Rental Rate is subject toincrease if you return car more than 24 hours before or 24 hours after the scheduled Return Time. Latereturns beyond 30 minute grace period may be subject to extra hour and/or extra day charges. IF YOU
FAIL TO COMPLY WITH ANY CONDITIONS SPECIFIED ON THE RENTAL RECORD APPLICABLE TO SPECIALRATES, HERTZ’ OTHERWISE APPLICABLE RENTAL RATES WILL BE CHARGED.
b. MILEAGE/KILOMETERAGE CHARGES, including those for extra miles/kilometers, if any, are based on
the per mile/kilometer rate specified on the Rental Record. The number of miles/kilometers driven isdetermined by subtracting the Car’s odometer reading at the beginning of the rental from the readingwhen the Car is returned, excluding tenths of miles/kilometers. The per mile/kilometer rate is thenmultiplied by the number of miles/kilometers driven or, in the case of extra miles/kilometers, by the
number of miles/kilometers in excess of the number of miles/kilometers allowed, as specified on the
Rental Record. The result is the mileage/kilometerage Charge.
c. A SERVICE CHARGE may be applied if You return the Car to any location other than the location fromwhich it is rented.
d. LDW, PAI/PEC and LIS CHARGES, if applicable, are due and payable in full for each full or partial rental
day, at the rates specified on the Rental Record.
e. TAXES, TAX REIMBURSEMENTS, VEHICLE LICENSING FEES, AIRPORT AND/OR HOTEL RELATED FEES AND
FEE RECOVERIES, GOVERNMENTAL OR OTHER SURCHARGES AND SIMILAR FEES are charged/recovered at
the rates specified on the Rental Record or as otherwise required by applicable law.
f. RECOVERY EXPENSE consists of all costs of any kind incurred by Hertz in recovering the Car either
under this Agreement, or if it is seized by governmental authorities as a result of its use by You, any
Authorized Operator or any other operator with Your, his or her permission, including, but not limited to,
all attorneys’ fees and court costs.
g. COLLECTION EXPENSE consists of all costs of any kind incurred by Hertz in collecting Charges from You
or the person to whom they are billed, including, but not limited to, all attorneys’ fees and court costs.
h. LATE PAYMENT FEES may be applied to any balance due for Charges that are not paid within 30 daysof Hertz’ mailing an invoice for such Charges to You or the person to whom they are to be billed. Suchinvoice may be mailed either to Your or their address specified at time of rental, or Your or their billing
address on file with Hertz.

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i. FINES AND OTHER EXPENSES include, but are not limited to, fines, penalties, attorneys’ fees and court
costs assessed against or paid by Hertz resulting from the use of the Car by You, any Authorized Operator
or any other operator with Your, his or her permission.
j. CHARGES FOR ADDITIONAL SERVICES, such as Hertz NeverLost® In-car Navigation System and infant
and toddler car seats, if applicable, will be charged at the rates specified on the Rental Record. Charges
for additional services, if stated on the Rental Record as a daily rate, are due and payable for each full or
partial rental day.
k. ANY OTHER CHARGES specified on the Rental Record will be charged at the applicable rates specified
on the Rental Record. Any such charges which are stated on the Rental Record as a daily rate shall be dueand payable for each full or partial rental day.
l. Charges will continue to accrue until the Car is returned to Hertz or, if the Car has been stolen, until
You report the theft both to the police in the jurisdiction in which the theft occurs and to Hertz.
8. REFUELING OPTIONS
A. FOR RENTALS IN THE UNITED STATES. Most Hertz rentals come with a full tank of gas, but that is notalways the case. The refueling options are:
1. IF YOU DO NOT PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL AND YOU RETURN
THE CAR WITH AT LEAST AS MUCH FUEL AS WAS IN IT WHEN YOU RECEIVED IT, You will not pay a charge
for fuel.
a. For rentals from select locations: IF YOU DRIVE 75 MILES OR LESS, as determined by subtracting the
Car’s odometer reading at the beginning of the rental from the reading when the Car is returned,
excluding tenths of miles, YOU MUST PRODUCE A RECEIPT AT THE TIME OF RETURN INDICATING THATFUEL WAS PURCHASED SO THAT THE CAR IS RETURNED WITH AT LEAST AS MUCH FUEL AS WAS IN IT
WHEN YOU RECEIVED IT. If You drive 75 miles or less and You do not produce such a receipt at the time of
return, You will be charged the ≤75 mile Fuel and Service Charge at the rate specified on the Rental
Record, to the extent permitted by law.
2. IF YOU DO NOT PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL AND YOU RETURN
THE CAR WITH LESS FUEL THAN WAS IN IT WHEN YOU RECEIVED IT, Hertz will charge You a Fuel andService Charge at the applicable per-mile/kilometer or per-gallon rate specified on the Rental
Record. However, for rentals from select locations, if You drive the car 75 miles or less You will becharged the ≤75 mile Fuel and Service Charge at the rate specified on the Rental Record, to the extent
permitted by law.
a. The per-mile/kilometer rate is used if You do not buy fuel during the rental. To calculate this amount,
Hertz multiplies the number of miles driven as shown on the car’s odometer, times the permile/kilometer rate shown on the Rental Record.
b. The per-gallon rate is used if You buy fuel during the rental but the tank is not as full when You return
the Car as when You received it. To calculate this amount Hertz multiplies the number of gallons needed
to refill the fuel tank to the level it was at when You received the Car, times the per-gallon rate.
ALTHOUGH TWO METHODS ARE USED FOR EASE OF CALCULATION, THE PER-MILE/KILOMETER AND PERGALLON RATES PRODUCE APPROXIMATELY THE SAME RESULT.
3. IF YOU CHOOSE TO PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL BY SELECTINGTHE FUEL PURCHASE OPTION, You will be charged as shown on the Rental Record for that purchase. IF
YOU CHOOSE THIS OPTION, YOU WILL NOT INCUR AN ADDITIONAL FUEL AND SERVICE CHARGE, BUT YOU

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WILL NOT RECEIVE ANY CREDIT FOR FUEL LEFT IN THE TANK AT THE TIME OF RETURN, except in thefollowing cases:
a. For rentals in Hawaii, if You return the Car with a full tank of fuel, You will receive a credit for theamount previously charged for the purchase of fuel from Hertz.
b. If You drive the Car 75 miles or less from select locations, You will receive credit for the amountpreviously charged for the purchase of fuel from Hertz and will be charged the ≤75 mile Fuel and Service
Charge at the rate specified on the Rental Record, to the extent permitted by law.
EXCEPT FOR RENTALS AS TO WHICH CLAUSE (a) OR (b) OF SUBPARAGRAPH 8.(A)(3) BECOMESAPPLICABLE, THE PER-GALLON COST OF THE FUEL PURCHASE OPTION WILL ALWAYS BE LOWER THAN
FUEL AND SERVICE CHARGE, BUT IF YOU ELECT THE FUEL PURCHASE OPTION YOU WILL NOT RECEIVE
CREDIT FOR FUEL LEFT IN THE TANK AT THE TIME OF RETURN. THE COST OF REFUELING THE CARYOURSELF AT THE LOCAL SERVICE STATION WILL GENERALLY BE LOWER THAN THE FUEL AND SERVICECHARGE OR THE FUEL PURCHASE OPTION. HOWEVER, THE FUEL AND SERVICE CHARGE AND THE FUELPURCHASE OPTION ALLOW FOR THE CONVENIENCE OF NOT HAVING TO STOP AND REFUEL THE CARPRIOR TO RETURN.
B. FOR RENTALS IN CANADA. Most Hertz rentals come with a full tank of gas, but that is not always thecase. There are three refueling options:
1. IF YOU DO NOT PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL AND YOU RETURN
THE CAR WITH AT LEAST AS MUCH FUEL AS WAS IN IT WHEN YOU RECEIVED IT, You will not pay a charge
for fuel.
2. IF YOU DO NOT PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL AND YOU RETURN
THE CAR WITH LESS FUEL THAN WAS IN IT WHEN YOU RECEIVED IT, Hertz will charge You a Fuel andService Charge at the applicable per-mile/kilometer or per-gallon rate specified on the Rental Record.
a. The per-mile/kilometer rate is used if You do not buy fuel during the rental. To calculate this amount,
Hertz multiplies the number of miles driven as shown on the car’s odometer, times the permile/kilometer rate shown on the Rental Record.
b. The per-gallon rate is used if You buy fuel during the rental but the tank is not as full when You return
the Car as when You received it. To calculate this amount Hertz multiplies the number of gallons needed
to refill the fuel tank to the level it was at when You received the Car, times the per-gallon rate.
ALTHOUGH TWO METHODS ARE USED FOR EASE OF CALCULATION, THE PER-MILE/KILOMETER AND PERGALLON RATES PRODUCE APPROXIMATELY THE SAME RESULT.
3. IF YOU CHOOSE TO PURCHASE FUEL FROM HERTZ AT THE BEGINNING OF YOUR RENTAL BY SELECTINGTHE FUEL PURCHASE OPTION, You will be charged as shown on the Rental Record for that purchase. IF
YOU CHOOSE THIS OPTION, YOU WILL NOT INCUR AN ADDITIONAL FUEL AND SERVICE CHARGE, BUT YOU
WILL NOT RECEIVE ANY CREDIT FOR FUEL LEFT IN THE TANK AT THE TIME OF RETURN, except if You drive
the Car 100 miles or less and return it with less than a full tank of fuel, You will receive credit for theamount previously charged for the purchase of fuel from Hertz and will be charged for the fuel used at
the per-mile/kilometer rate shown on the Rental Record, but only if this will reduce the amount You pay
for fuel.
EXCEPT FOR RENTALS AS TO WHICH SUBPARAGRAPH 8.(B)(3) BECOMES APPLICABLE, THE PER-GALLONCOST OF THE FUEL PURCHASE OPTION WILL ALWAYS BE LOWER THAN FUEL AND SERVICE CHARGE, BUT
IF YOU ELECT THE FUEL PURCHASE OPTION YOU WILL NOT RECEIVE CREDIT FOR FUEL LEFT IN THE TANKAT THE TIME OF RETURN. THE COST OF REFUELING THE CAR YOURSELF AT THE LOCAL SERVICE STATIONWILL GENERALLY BE LOWER THAN THE FUEL AND SERVICE CHARGE OR THE FUEL PURCHASE OPTION.
HOWEVER, THE FUEL AND SERVICE CHARGE AND THE FUEL PURCHASE OPTION ALLOW FOR THE
CONVENIENCE OF NOT HAVING TO STOP AND REFUEL THE CAR PRIOR TO RETURN.
9. ARBITRATION PROVISION

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THIS AGREEMENT REQUIRES ARBITRATION OR A SMALL CLAIMS COURT CASE ON AN INDIVIDUAL BASIS,RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY ENTERING INTO THIS AGREEMENT, YOU AGREE TO
THIS ARBITRATION PROVISION. Except for claims for property damage, personal injury or death, ANY
DISPUTES BETWEEN US MUST BE RESOLVED ONLY BY ARBITRATION OR IN A SMALL CLAIMS COURT ON
AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT ALLOWED. YOU AND THE
RESPECTIVE HERTZ COMPANY IDENTIFIED ON PAGE ONE OF THIS DOCUMENT (HEREINAFTER "HERTZ")
EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, EITHER AS A CLASSREPRESENTATIVE OR CLASS MEMBER. You and Hertz remain free to bring any issues to the attention of
government agencies. This Arbitration Provision's scope is broad and includes, without limitation, any
claims relating to any aspect of the relationship or communications between us, whether based incontract, tort, statute, fraud, misrepresentation or any other legal theory. It is governed by the Federal
Arbitration Act, 9 U.S.C. §§ 1 et seq. In any arbitration under this Arbitration Provision, all issues are forthe arbitrator to decide, including his or her own jurisdiction, and any objections with respect to theexistence, scope or validity of this Arbitration Provision. The arbitration will take place in the county ofYour billing address unless agreed otherwise. The American Arbitration Association ("AAA") willadminister any arbitration pursuant to its Consumer Arbitration Rules (the "Rules"). You can obtain theRules at www.adr.org. You or Hertz may commence an arbitration by providing a written demand forarbitration to the other (to Hertz, The Hertz Corporation, 8501 Williams Road, Estero, FL 33928, Attn:
Arbitration) and two copies of the demand to the AAA. If You seek $10,000 or less through arbitration,
Hertz will reimburse You for any AAA required filing fee. The arbitrator may award injunctive relief as well
as money, but only in favor of and as warranted by the claim of the individual party seeking relief.
Judgment on the arbitration award may be entered in any court having jurisdiction. An arbitration award
and any judgment confirming it apply only to the specific parties in that case and cannot be used inany other case except to enforce the award itself. The arbitrator may not consolidate more than one
person's claims, and may not otherwise preside over any form of representative or class action. IF YOU
DO NOT WISH TO AGREE TO THIS ARBITRATION PROVISION, YOU MUST NOTIFY US IN WRITING WITHIN
30 DAYS OF YOUR RECEIPT OF THIS AGREEMENT BY EMAILING US AT no.arbitration@hertz.com OR BY
MAIL TO The Hertz Corporation, 8501 Williams Road, Estero, FL 33928, Attn: Arbitration. Include Your
name, address, the number at the top of this Rental Record, and a clear statement that You do not agree
to this Arbitration Provision. If you have previously notified Hertz of Your decision to opt out ofarbitration, You do not need to do so again.
10. RESPONSIBILITY FOR PROPERTYYOU AGREE THAT HERTZ IS NOT RESPONSIBLE TO YOU, ANY AUTHORIZED OPERATORS OR ANYONE ELSE
FOR ANY LOSS OF OR DAMAGE TO YOUR OR THEIR PERSONAL PROPERTY CAUSED BY YOUR OR THEIR
ACTS OR OMISSIONS, THOSE OF ANY THIRD PARTY OR, TO THE EXTENT PERMITTED BY LAW, BY HERTZ’NEGLIGENCE. YOU AND ANY AUTHORIZED OPERATORS HEREBY WAIVE ANY CLAIM AGAINST HERTZ, ITS
AGENTS OR EMPLOYEES, FOR LOSS OF OR DAMAGE TO YOUR OR ANYONE ELSE’S PERSONAL PROPERTY,
WHICH INCLUDES, WITHOUT LIMITATION, PROPERTY LEFT IN ANY HERTZ VEHICLE OR BROUGHT ON
HERTZ’ PREMISES, CAUSED BY YOU OR ANY AUTHORIZED OPERATOR, BY ANY THIRD PARTY OR, TO THE
EXTENT PERMITTED BY LAW, BY HERTZ’ NEGLIGENCE WHETHER IN WHOLE OR IN PART. YOU AND ANY
AUTHORIZED OPERATORS AGREE TO INDEMNIFY AND HOLD HERTZ HARMLESS FROM ANY CLAIM
AGAINST HERTZ FOR LOSS OF OR DAMAGE TO PERSONAL PROPERTY THAT IS CONNECTED WITH ANY
RENTAL UNDER THIS AGREEMENT.
11. LIABILITY PROTECTION
THE FOLLOWING SUBPARAGRAPH (a) APPLIES TO RENTALS ANYWHERE IN THE UNITED STATES IF THE
PROVISIONS OF YOUR CDP NUMBER OR RATE PLAN INCLUDE THE EXTENSION BY HERTZ OF LIABILITY

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PROTECTION. SUBPARAGRAPH (a) ALSO APPLIES TO RENTALS COMMENCING IN THOSE U.S.
JURISDICTIONS WHICH HAVE LAWS WHICH REQUIRE THAT CAR RENTAL COMPANIES PROVIDE PRIMARY
LIABILITY PROTECTION; AS OF JANUARY 1, 2006, U.S. JURISDICTIONS IN WHICH CAR RENTAL COMPANIESARE REQUIRED TO PROVIDE PRIMARY LIABILITY PROTECTION INCLUDE ARIZONA, MARYLAND,MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW YORK, SOUTH CAROLINA, WEST VIRGINIA AND ST.
THOMAS. THE FOLLOWING SUBPARAGRAPH (a) ALSO APPLIES TO PROGRAM RENTALS WHICHCOMMENCE IN CALIFORNIA OR VIRGINIA IF THE RENTING COMPANY IS A LICENSEE OF HERTZ.
a. WITHIN THE LIMITS STATED IN THIS SUBPARAGRAPH, HERTZ WILL INDEMNIFY, HOLD HARMLESS, AND
DEFEND YOU AND ANY OTHER AUTHORIZED OPERATORS FROM AND AGAINST LIABILITY TO THIRDPARTIES, WHICH BY DEFINITION EXCLUDES ANY OF YOUR OR ANY AUTHORIZED OPERATORS’ FAMILYMEMBERS RELATED BY BLOOD, MARRIAGE OR ADOPTION RESIDING WITH YOU OR THEM, FOR BODILYINJURY (INCLUDING DEATH) AND PROPERTY DAMAGE, IF THE ACCIDENT RESULTS FROM THE USE OF THE
CAR AS PERMITTED BY THIS AGREEMENT. THE LIMITS OF THIS PROTECTION, INCLUDING OWNER’S
LIABILITY, ARE THE SAME AS THE MINIMUM LIMITS REQUIRED BY THE AUTOMOBILE FINANCIALRESPONSIBILITY LAW OF THE JURISDICTION IN WHICH THE ACCIDENT OCCURS, UNLESS HIGHER LIMITSAPPLY FOR THE CDP NUMBER OR RATE PLAN SHOWN ON THE RENTAL RECORD. THESE LIMITS MAY NOTBE ADEQUATE TO FULLY COVER YOUR LIABILITY IN THE EVENT THAT YOU ARE INVOLVED IN AN
ACCIDENT. THIS PROTECTION WILL CONFORM TO THE BASIC REQUIREMENTS OF ANY APPLICABLE
MANDATORY “NO FAULT” LAW BUT DOES NOT INCLUDE “UNINSURED MOTORIST,” “UNDERINSUREDMOTORIST,” “SUPPLEMENTARY NO FAULT” OR ANY OTHER OPTIONAL COVERAGE. TO THE EXTENTPERMITTED BY LAW, HERTZ AND YOU HEREBY WAIVE AND REJECT THE INCLUSION OF ANY SUCHPROTECTION. If such protection is imposed by operation of law, then the limits of such protection will be
the minimum required for primary liability protection by the law of the jurisdiction in which the accident
occurs. Hertz warrants that the protection described in this subparagraph is primary with respect to any
insurance coverage which You or an Authorized Operator may have.
THE FOLLOWING SUBPARAGRAPH (b) APPLIES FOR ALL RENTALS IN THE UNITED STATES OTHER THAN
THOSE NOTED IN SUBPARAGRAPH (a) AND OTHER THAN RENTALS COMMENCING IN CALIFORNIA.
b. IF YOU DO NOT PURCHASE LIABILITY INSURANCE SUPPLEMENT (LIS) (A SUMMARY OF LIS COVERAGEAPPEARS BELOW) AT THE COMMENCEMENT OF THE RENTAL AND AN ACCIDENT RESULTS FROM THE USE
OF THE CAR, YOUR INSURANCE AND THE INSURANCE OF THE OPERATOR OF THE CAR WILL BE PRIMARY.
THIS MEANS THAT HERTZ WILL NOT GRANT ANY DEFENSE OR INDEMNITY PROTECTION UNDER THISPARAGRAPH IF EITHER YOU OR THE OPERATOR OF THE CAR ARE COVERED BY ANY VALID AND
COLLECTIBLE AUTOMOBILE LIABILITY INSURANCE, WHETHER PRIMARY, EXCESS OR CONTINGENT, WITH
LIMITS AT LEAST EQUAL TO THE MINIMUM REQUIRED BY THE APPLICABLE STATE FINANCIALRESPONSIBILITY LAW. IF NEITHER YOU NOR THE OPERATOR OF THE CAR HAVE SUCH INSURANCE, HERTZWILL GRANT YOU AND ANY AUTHORIZED OPERATOR OF THE CAR LIMITED PROTECTION UNDER THE
TERMS AND CONDITIONS STATED IN SUBPARAGRAPHS 10(a) ABOVE AND 10(e) BELOW.
FOR RENTALS COMMENCING IN FLORIDA: Florida law requires Hertz’ liability protection and personal
injury protection to be primary unless otherwise stated. Therefore, Hertz hereby informs You that thevalid and collectible liability insurance and personal injury protection of You or any Authorized Operator is
primary for the limits of liability and personal injury protection coverage required by ss.324.021 (7) and
627.736, Florida statutes, unless Your CDP number or rate plan includes the extension by Hertz of liability
protection or You accept the optional LIS. Primary insurance means that, in the event of a covered loss,
Your insurance or that of the Authorized Operator would be responsible for the payment of personal

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injury or property damage claims up to the limits of that insurance.
THE FOLLOWING SUBPARAGRAPH (c) APPLIES TO ALL RENTALS COMMENCING IN CALIFORNIA OTHER
THAN THOSE NOTED IN SUBPARAGRAPH (a).
c. FOR RENTALS COMMENCING IN CALIFORNIA, IF THE PROVISIONS OF YOUR CDP NUMBER OR RATEPLAN DO NOT INCLUDE THE EXTENSION BY HERTZ OF LIABILITY PROTECTION, AND IF YOU DO NOTPURCHASE LIABILITY INSURANCE SUPPLEMENT (LIS) (A SUMMARY OF LIS COVERAGE APPEARS BELOW) AT
THE COMMENCEMENT OF THE RENTAL, NO LIABILITY PROTECTION IS PROVIDED BY HERTZ WITH THISAGREEMENT. IT IS, THEREFORE, YOUR RESPONSIBILITY AND THE RESPONSIBILITY OF ANY AUTHORIZEDOPERATOR TO PROVIDE PRIMARY INSURANCE PROTECTION FOR LIABILITY ARISING FROM THE USE OR
POSSESSION OF THE CAR AND YOU AND ANY AUTHORIZED OPERATOR AFFIRMATIVELY AGREE TO
PROVIDE SUCH PROTECTION, HAVING LIMITS OF LIABILITY WHICH, AT MINIMUM, EQUAL THE LIMITSREQUIRED BY THE AUTOMOBILE FINANCIAL RESPONSIBILITY LAW OF THE JURISDICTION IN WHICH THE
ACCIDENT OCCURS.
d. FOR RENTALS COMMENCING IN CANADA, HERTZ WILL, WITHIN THE LIMITS STATED IN THISSUBPARAGRAPH, INDEMNIFY, HOLD HARMLESS, AND DEFEND YOU AND ANY AUTHORIZED OPERATORSFROM AND AGAINST LIABILITY TO THIRD PARTIES, EXCLUDING ANY OF YOUR OR ANY AUTHORIZEDOPERATORS’ FAMILY MEMBERS RELATED BY BLOOD, MARRIAGE OR ADOPTION RESIDING WITH YOU OR
THEM, IF THE ACCIDENT RESULTS FROM THE USE OF THE CAR AS PERMITTED BY THIS AGREEMENT. THE
LIMITS OF THIS PROTECTION ARE A COMBINED SINGLE LIMIT OF CAN$1,000,000 FOR BODILY INJURY AND
PROPERTY DAMAGE. THIS PROTECTION WILL CONFORM TO THE BASIC REQUIREMENTS OF ANYAPPLICABLE MANDATORY “NO FAULT” LAW BUT DOES NOT INCLUDE “UNINSURED MOTORIST,”“UNDERINSURED MOTORIST,” “SUPPLEMENTARY NO FAULT” OR ANY OTHER OPTIONAL COVERAGE. TO
THE EXTENT PERMITTED BY LAW, HERTZ AND YOU HEREBY REJECT THE INCLUSION OF ANY SUCH
COVERAGE. If such coverage is imposed by operation of law for the benefit of persons other than You or
any Authorized Operators, then the limits of such coverage will be the minimum required by the law of
the jurisdiction in which the accident occurs. Hertz warrants that the protection described in thissubparagraph will be provided in accordance with its lawful requirements in the jurisdiction in which theaccident occurs. To the extent permitted by applicable law, the protection described in this subparagraphwill be secondary to Your insurance and the insurance of the operator of the Car.
e. YOU AND ALL OPERATORS WILL INDEMNIFY AND HOLD HERTZ, ITS AGENTS, EMPLOYEES AND
AFFILIATES HARMLESS FROM AND AGAINST ANY AND ALL LOSS, LIABILITY, CLAIM, DEMAND, CAUSE OF
ACTION, ATTORNEYS’ FEES AND EXPENSE OF ANY KIND (A “LOSS”) IN EXCESS OF THE LIMITS STATEDHEREIN OR BEYOND THE SCOPE OF THE PROTECTION PROVIDED FOR HEREIN, IF ANY, ARISING FROM THE
USE OR POSSESSION OF THE CAR BY YOU OR ANY OTHER OPERATOR(S) WITH YOUR, HIS OR HERPERMISSION, INCLUDING BUT NOT LIMITED TO ATTORNEYS’ FEES INCURRED BY HERTZ TO ENFORCE ANY
OF ITS RIGHTS HEREUNDER, UNLESS SUCH LOSS ARISES OUT OF HERTZ’ SOLE NEGLIGENCE.
FOR RENTALS COMMENCING IN MICHIGAN: Under Michigan law, Hertz is liable for an injury caused by
the negligent operation of the Car only up to a maximum amount of US$20,000 because of bodily injury
or death of one person in any one accident and US$40,000 because of bodily injury or death of two or
more persons in any one accident, and only if the injury occurred while the Car was being operated byYou, Your spouse or another Authorized Operator, or Your parent, sibling, child or other immediate family
member. You may be liable to Hertz up to the maximum amounts specified in the preceding sentence andto an injured person for amounts awarded in excess of those maximum amounts.

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f. FOR RENTALS COMMENCING IN PENNSYLVANIA, YOU ARE REJECTING UNINSURED MOTORISTCOVERAGE UNDER THIS AGREEMENT, AND ANY POLICY OF INSURANCE OR SELF-INSURANCE ISSUED
UNDER THIS AGREEMENT, FOR YOU AND ALL OTHER PASSENGERS OF THE VEHICLE. UNINSUREDMOTORIST COVERAGE PROTECTS YOU AND OTHER PASSENGERS IN THE VEHICLE FOR LOSSES AND
DAMAGES SUFFERED IF INJURY IS CAUSED BY THE NEGLIGENCE OF A DRIVER WHO DOES NOT HAVE ANY
INSURANCE TO PAY FOR LOSSES AND DAMAGES.
g. IF YOU ARE INVOLVED IN AN ACCIDENT IN COLORADO, HERTZ WILL PROVIDE BASIC NO-FAULT AND
SUPPLEMENTAL NO-FAULT PERSONAL INJURY PROTECTION BENEFITS AS PRESCRIBED BY COLORADO
LAW, SUBJECT TO AN AGGREGATE LIMIT OF US$200,000 FOR BODILY INJURY, INCLUDING DEATH, TO ANYONE PERSON.
h. The Car may not be driven into Mexico without first obtaining specific written permission from Hertz,
which permission may be withheld in Hertz’ sole discretion. If permitted, You must first obtain throughHertz insurance valid in Mexico. Hertz does not provide any liability protection with this Agreement whilea Car is in Mexico.
12. ACCIDENTS, THEFT AND VANDALISM
You must promptly and properly report any accident, theft or vandalism involving the Car to the Renting
Company and to the police in the jurisdiction in which such incident takes place. You should obtain detailsof witnesses and other vehicles involved and their drivers, owners and relevant insurances wherever
possible. If You or any Authorized Operator receive any papers relating to such an incident, those papers
must be promptly given to Hertz. You and any Authorized Operators must cooperate fully with Hertz’
investigation of such incident and defense of any resulting claim. FAILURE TO COOPERATE FULLY MAY
VOID ALL LIABILITY PROTECTION, PAI/PEC, LIS AND LDW. You and any Authorized Operators authorize
Hertz to obtain any records or information relating to any incident, consent to the jurisdiction of thecourts of the jurisdiction in which the incident occurs and waive any right to object to such jurisdiction.
13. LIMITS ON LIABILITY
Hertz will not be liable to You or any Authorized Operators for any indirect, special or consequential
damages (including lost profits) arising in any way out of any matter covered by this Agreement.
14. PARKING AND TRAFFIC VIOLATIONS/TOLLS/DADE COUNTY WAIVER
a. You will be responsible for and pay all parking or traffic violation fees, fines and penalties, all towing,storage and impoundment fees, and all tolls charged to the Car, arising out of use, possession oroperation of the Car by You or with Your permission. You agree to pay same and indemnify and holdHertz harmless if Hertz pays or is required to pay same. You also agree to reimburse Hertz for all its
related collection and other expenses, including an administrative fee related to the cost of collection or
to the cost of providing information about You to a court or governmental agency in connection with any
parking or traffic violations. For rentals in Hawaii, the amount of the administrative fee which You will becharged if Hertz is required to pay such a parking citation is US$10 per citation; to avoid this, You areencouraged to pay all parking citations promptly and directly to the court.
b. Unless waived, a renter in Miami-Dade County must be furnished a county-approved visitor
information map. These maps are generally furnished at all Hertz locations in Dade County. Each rentermust either acknowledge receipt of the map at the commencement of each rental or waive his or her
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a map.
15. PROHIBITION ON AUTHORIZATION OF REPAIRS
You are not permitted to authorize or make repairs to the Car, regardless of the origination or cause ofdamage. You must inform Hertz of any damage to the Car.
16. OPTIONAL SERVICES; CAR CLASS
Except as provided below, for all rentals using the Program, You have requested the optional services(where available) and car class which You have elected on Your Enrollment (as such elections may havebeen modified from time to time by written notice to Your Enrolling Company or through our Internet
website). You may select different optional services for a rental at the commencement of the rental; inorder to select different optional services at the commencement of the rental, You must advise a Hertz
representative of Your decision at the commencement of the rental and have the representative revise
the Rental Record to reflect Your elections. You may select a different car class at the time that You makeYour reservation. The classes of Cars which are generally available (subject in all cases to local availability)
for rentals in the U.S. and Canada using the Program include, but are not limited to, Compact, Mid-Size,
Full-Size 4-Door, Sporty 2-Door, Premium, Luxury and SUV. Depending upon local availability, specialty
vehicles such as minivans and convertibles may be rented using the Program by request at the time You
make Your reservation.
17. BENEFITS
a. Prioritized Reservations
With reservations for Platinum service, all standard vehicles for U.S. rentals (classes A-F) are
prioritized over general non-prepaid rentals. Car class may vary for international rentals. Hertz
Prestige Collection and Hertz Adrenaline Collection® vehicles are also prioritized only when you
reserve one at a time of reservation booking.
b. Upgrades
An upgrade at no additional cost applies when a Mid-Size or larger vehicle is booked at participating
locations worldwide (when available). Maximum upgrade is to a Premium car with a minimum
reserved Mid-Size vehicle. Upgrade excludes Hertz Prestige Collection, Hertz Adrenaline Collection,
and Dream Car Collection vehicles.
c. Special Rates
Hertz will provide special rates on all car classes including Hertz Prestige Collection and Hertz
Adrenaline Collection vehicles.
d. Extended Weekend Rates
Weekend rates begin earlier and commence at 7 a.m. on Thursday. Grace Period
Upon vehicle return you will be allotted a four-hour grace period for returns in the U.S. The grace
period applies to car rental cost only and does not include any additional or optional services you
have selected such as insurance options, SIRIUS satellite radio or Hertz NeverLost® .
e. Multiple Rentals and Vehicle Exchanges
Hertz retains the right to reasonably restrict multiple rentals as well as vehicle exchanges. Car classesof vehicles available for exchange may be limited.

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f.

Bonus Points for Platinum Members

The Platinum 25% bonus Hertz Gold Plus Rewards™ Points will be automatically calculated andcredited to your account if you provide your Hertz number and request Gold Plus Rewards at time ofreservation, rental, or return. To automatically receive the bonus points on all your qualifying rentals,
follow the steps below:
1. Log in at www.hertz.com using your Hertz number and password
2. Click on “My Account”
3. Select “Membership Details”
4. Click the “Hertz Gold Plus Rewards” checkbox
All Hertz Gold Plus Rewards Terms and Conditions apply.
g. Drive Back Service"
Upon request, "Drive Back Service" to the airport terminals may be available at select locations.
h. Delivery Fees
Where permitted, delivery of your vehicle to the terminal at airports in the United States iscomplimentary. Depending on distance, a fee may apply for delivery to other locations such asprivate airfields without commercial service, hotels, businesses and private residences. Vehicle
movements in excess of 100 miles are subject to local management discretion.
i.

Spouse or Domestic Partner Benefits

Spouses and Domestic Partners may receive the same benefits as Platinum members. Reservations
for a spouse and domestic partner must be made through the Hertz Platinum Reservations Center at
1-800-654-3090. Membership cards are not necessary for a spouse or domestic partner to rent from
Hertz. All they require is the Platinum member's Platinum number and identification as a spouse ordomestic partner. Platinum benefits are intended to be principally used by you and your spouse ordomestic partner. Abuse of this privilege may result in your membership being cancelled orsuspended.
j. Complimentary Ski Racks and Child Car Seats
Usage of ski racks and child car seats is complimentary to Platinum members and should berequested when making vehicle reservations. These items are subject to availability.

SUMMARY OF OPTIONAL SERVICES AVAILABLE
FOR RENTALS IN THE UNITED STATES AND CANADATHIS IS A SUMMARY ONLY AND IS SUBJECT TO ALL OF THE PROVISIONS, LIMITATIONS AND EXCEPTIONS
OF THE APPLICABLE LIABILITY INSURANCE SUPPLEMENT, PERSONAL ACCIDENT INSURANCE ANDPERSONAL EFFECTS COVERAGE POLICIES, AND THIS AGREEMENT. COPIES OF THE INSURANCE POLICIESARE AVAILABLE FOR INSPECTION UPON REQUEST; SINCE RENTALS FROM DIFFERENT LOCATIONS ARE
COVERED BY DIFFERENT POLICIES, YOU SHOULD STATE THE LOCATION FROM WHICH THE CAR WILL BE
RENTED WHEN REQUESTING A COPY OF A POLICY. FOR INFORMATION REGARDING THE OPTIONAL LOSSDAMAGE WAIVER, WHICH IS NOT INSURANCE, SEE SUBPARAGRAPHS 4.d, 4.e, 4.f AND 7.d OF THESENORTH AMERICAN TERMS. THIS SUMMARY IS AS OF JANUARY 1, 2006. OPTIONAL SERVICES OFFERED,
COVERAGES, LIMITS, EXCLUSIONS, OTHER FEATURES AND PRICES ARE ALL SUBJECT TO CHANGE

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WITHOUT NOTICE.
The insurance policies offered by Hertz (LIS and PAI/PEC) may provide a duplication of coverage alreadyprovided by a renter’s personal automobile insurance policy, homeowner’s insurance policy, personal
liability policy, or by another source of coverage. The purchase of these kinds of coverage is not requiredin order to rent a Car.
FOR RENTALS COMMENCING IN MARYLAND: You may not need the automobile insurance offered by
Hertz. Your automobile insurance policy may provide coverage for Your liability while operating a rental
vehicle. You should check the terms and conditions of Your automobile insurance policy to determine if
coverage is provided for this rental. The purchase of insurance is not required as a condition of renting an
automobile. In addition, if You are driving this rental vehicle due to an accident or repairs, state law may
require Your personal automobile liability policy to provide coverage and purchase of any excess liability
coverage may duplicate coverage required by law to be provided by the owner of the rental vehicle.
FOR RENTALS COMMENCING IN TEXAS: You may not need the automobile liability insurance offered by
Hertz. Your Texas automobile policy provides coverage for Your liability while operating a rental vehicle.
Automobile policies issued in other states or countries may also duplicate this coverage. The purchase of
LIS is not required as a condition of renting a Car. This insurance does not apply to any bodily injury orproperty damage arising out of the use or permitting the use of a rental vehicle by any driver while under
the influence of drugs or alcohol in violation of law.
LIABILITY INSURANCE SUPPLEMENT (LIS)
SUMMARY OF COVERAGE(Available on rentals in the United States only)
COVERAGE
If You elect to purchase LIS, coverage will be provided to You and any Authorized Operators under anexcess automobile liability insurance policy issued to The Hertz Corporation or the independent Hertz
licensee from which You rent the Car. As of January 1, 2006, the excess automobile liability insurance
policy issued to The Hertz Corporation is issued by ACE American Insurance Company.
LIMITS
LIS provides protection from third-party automobile liability claims for the difference between the liability
protection limits provided under paragraph 10 of these North American Terms and a maximum combined
single limit of One Million (US$1,000,000) Dollars for bodily injury, including death, and property damage.
For rentals where The Hertz Corporation is the Renting Company, LIS also provides uninsured andunderinsured motorists coverage for bodily injury and property damage, if applicable, for the difference
between the statutory minimum underlying limits and US$100,000 limit of insurance for each accident;
however, this coverage is not currently provided when the Renting Company is a Hertz licensee forrentals in those states where such coverage is not mandatory. For rentals commencing in New York or
Vermont, where The Hertz Corporation is the Renting Company, LIS provides uninsured and underinsured
motorists coverage for bodily injury and property damage, if applicable, for the difference between thestatutory minimum underlying limits and US$100,000 per person/US$300,000 per accident for rentals
commencing in New York, or US$50,000 per person/US$100,000 per accident for rentals commencing in
Vermont; recoveries under any per accident limit are subject to the per person limit.

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EXCLUSIONSAll exclusions, including claims arising from use of the Car as prohibited by this Agreement and claims byany of Your or any Authorized Operator’s family members related by blood, marriage or adoption who
resides with You or the Authorized Operator, are set forth in the applicable policy, a copy of which isavailable upon request.
HOW TO OBTAIN/DECLINE COVERAGE
If You indicate You “Accept” LIS in Your Enrollment, coverage will be provided during the rental period foreach Program rental which You make in the United States (including Puerto Rico and St. Thomas). As ofJanuary 1, 2006, the daily Charge for this optional coverage is US$12.95 or less per day, but the Charge issubject to change without notice. THE CHARGE AT THE TIME YOU RENT WILL APPEAR ON THE RENTAL
RECORD. Such daily Charge is due for each full or partial rental day.
Your Rental Record may contain additional disclosures pertinent to Your decision whether to accept or
decline LIS in the jurisdiction in which the rental commences. YOU SHOULD READ THESE DISCLOSURES
CAREFULLY AT THE COMMENCEMENT OF THE RENTAL. If You have declined LIS in Your Enrollment, You
may nevertheless accept LIS for a specific rental by advising a Hertz representative of Your decision at thecommencement of the rental and having the representative revise the Rental Record to reflect Your
election. Likewise, if You have accepted LIS in Your Enrollment, You may elect to decline LIS for a specificrental by obtaining a revised Rental Record from a Hertz representative at the commencement of therental.
At certain locations, Hertz may offer LIS coverage with higher limits. THIS EXTENDED LIMIT OF LIS
COVERAGE, WHEN AVAILABLE, MAY ONLY BE SELECTED AT TIME OF RENTAL AT A HIGHER DAILY CHARGE.
NOTICE OF CLAIM
If You have purchased LIS, LIS coverage will automatically attach to a claim once You have properly
reported the accident in accordance with paragraph 11 of the North American Terms.
PERSONAL ACCIDENT INSURANCE (PAI)
AND PERSONAL EFFECTS COVERAGE (PEC)
SUMMARY OF COVERAGES(Available on rentals in the United States and Canada)
HOW TO OBTAIN PAI/PEC COVERAGE
If You indicate You “Accept” PAI/PEC in Your Enrollment, coverage will be provided during the rental
period of each Program rental in the U.S. and Canada. Please note that PAI and PEC are not available
separately and may only be taken in combination. As of January 1, 2006, the Daily Charge for optional
PAI/PEC coverage is US$5.50 or less in the U.S. and CAN$7.95 in Canada, but the Charge is subject tochange without notice. The Charge at the time You rent will appear on the Rental Record. Such Charge is
due in full for each full or partial rental day. Coverage will be provided under a policy issued to theRenting Company (as identified on the Rental Record). As of January 1, 2006, for rentals commencing at
facilities operated by The Hertz Corporation in the United States, the policy under which PAI/PEC
coverage will be provided is issued to The Hertz Corporation by National Union Fire Insurance Company
of Pittsburgh, Pennsylvania.
PERSONAL ACCIDENT INSURANCE (PAI):

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COVERAGE AND BENEFITS
For rentals in the United States, the PAI policies provide coverage for death directly caused by an accident
independent of all other causes. The renter will be covered for any such accident during the rental period;
passengers will also be covered, but only for accidents occurring while in, entering, or exiting the Car.
Benefits in most parts of the U.S. include death benefits of US$175,000 for the renter and US$17,500 per
passenger; PAI also provides limited coverage for medical and ambulance expense. In most parts of the
U.S., benefits for any one accident are limited to US$225,000. For rentals in Canada, the PAI policy
provides coverage for accidental death and/or dismemberment caused by an accident. The death benefit
is CAN$100,000 for the renter and CAN$10,000 per passenger; dismemberment benefits are paid inaccordance with a schedule of benefits specified in the policy. The renter will be covered for any such
accident during the rental period; limited benefits are also payable to passengers who may be injured inan accident but only while they are occupants of the Car. These benefits are payable without regard to
any other benefits which may be due under any other insurance policy. Coverage in both the U.S. andCanada is subject to various exclusions, terms and conditions.
EXCLUSIONSIn most parts of the United States, PAI insurance excludes coverage for injury or death resulting from useof the Car in violation of this Agreement and also for injury or death which: (a) is intentionally selfinflicted; (b) results from aircraft travel; (c) results from committing or attempting to commit an assault or
felony; (d) results from intoxicants or narcotics unless administered on the advice of a physician (inCanada, this exclusion applies regardless of being administered on the advice of a physician); or (e) resultsfrom suicide or attempted suicide while sane or insane. DIFFERENT EXCLUSIONS MAY APPLY FORRENTALS IN CAANADA AND FROM INDEPENDENT LICENSEE LOCATIONS IN THE UNITED STATES.
NOTICE OF CLAIM
In the event of any occurrence likely to result in a claim for PAI benefits, immediate written notice should
be given to the Renting Company. Hertz will provide You with a claim form and the address of theinsurance company which is providing coverage. You will have to submit the claim form to the insurancecompany together with Your Rental Record.
PERSONAL EFFECTS COVERAGE (PEC):
COVERAGE
For rentals commencing in the United States, coverage is provided for loss of or damage to covered
personal effects owned by any covered persons while such personal effects are in transit or in any hotelor other building en route during a trip using the Car. For rentals commencing in Canada, coverage isprovided only while such effects are in the Car.
COVERED PERSONSFor rentals commencing in the United States, You and members of Your immediate family traveling with
You during a trip using the Car who permanently reside in the same household with You are covered, if
You accept PAI/PEC. For rentals commencing in Canada, You and any persons travelling with You arecovered up to a maximum of three people in total.
LIMITS OF LIABILITY
Maximum coverage during each rental period is US$600 in most parts of the U.S. for each covered
person. In Canada, the maximum coverage during each rental period is CAN$500 per covered person up
to a maximum of three persons, after a deductible of CAN$25 per covered claim. Total benefits in any
rental period are limited to US$1,800 in most parts of the U.S. and CAN$1,500 in Canada. In New Yorkhttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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State, the maximum coverage is US$500 for each covered person, per occurrence, and the total benefits
in any rental period is limited to US$1,500.
EXCLUSIONS
The following personal effects are not covered for rentals from rental facilities operated by The Hertz
Corporation in the U.S.: animals, automobiles, automobile equipment, motorcycles, boats, motors orother conveyances, household furniture, contact lenses, artificial teeth and limbs, currency, coins, deeds,bullion, stamps, securities, tickets, documents and perishables. (THESE EXCLUSIONS MAY VARY FORRENTALS IN CANADA AND FOR RENTALS FROM INDEPENDENT LICENSEE LOCATIONS IN THE UNITEDSTATES.) Any loss of or damage to personal effects caused by mysterious disappearance or use of the Car
in violation of the Agreement is not covered. Benefits are not payable for delay, loss of market, indirect orconsequential losses or damages of any kind.
NOTICE OF CLAIM
In the event of any occurrence likely to result in a claim for PEC benefits, immediate written notice should
be given to the Renting Company. Hertz will provide You with a claim form and the address of theinsurance company which is providing coverage.
WARNING: YOU MUST REMOVE KEYS, LOCK ALL DOORS, CLOSE ALL CAR WINDOWS AND THE TRUNKWHEN LEAVING THE CAR OR PEC COVERAGE WILL NOT APPLY, IN WHICH CASE YOU WILL BERESPONSIBLE FOR ANY LOSS.

PART II. C. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN EUROPE, THE MIDDLE EAST AND AFRICA
The terms and conditions appearing in this Part II. C. ("EMEA Terms") apply to all rentals commencing inEurope, the Middle East and Africa. Unless otherwise indicated, all references in this Part II. C. tonumbered paragraphs and subparagraphs refer to the General EMEA Terms, which appear immediately
below. Variations and additions to the General EMEA Terms are detailed in the Country Specific sections
which follow the Summary of Optional Services.
GENERAL EMEA TERMS
1. NATURE OF THIS AGREEMENT
The rights and obligations contained in this Agreement govern Your use of the Car and are nottransferable by You. You acknowledge that the Car is owned by Hertz and that any attempted transfer
or sub-rent of the Car by anyone other than Hertz is void. Hertz permits You to use the Car on theterms and conditions of this Agreement only.

2. WHO MAY OPERATE THE CAR
The Car must only be driven by You or any other person who has been authorised by Hertz at thecommencement of the rental and whose details are noted on the Rental Record (an “Authorised
Driver”). You agree that You will not allow anyone to drive the Car, including Yourself:(a) who does not fulfil the minimum Hertz requirements regarding age and possession of a valid
driving licence in effect at the time and place of rental, as well as any other minimum requirements
which may be in effect at the time and place of rental that may be notified to You at or prior tocommencement of the rental; or

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Hertz Platinum Terms and Conditions(b) who is over-tired or under the influence of alcohol, drugs, medication or any other legal or illegal
substance impairing their consciousness or ability to react.
3. PICK-UP/DELIVERY AND RETURN(a) Hertz will supply the Car to You in good overall and operating condition, complete with allnecessary documents, parts and accessories.
(b) You agree to return the Car to Hertz in the same condition as You rented it, subject to fair wear
and tear, with the same documents, parts and accessories, at the location and on the date and time
designated in the Rental Record.
(c) You and Hertz will check the condition of the Car at the start of the rental and on return of the Car.
Hertz will provide a record showing any agreed defects.
(d) The Car must be returned to the agreed Hertz location within the normal business hours of thelocation concerned. If You return the Car outside of these hours You must comply with the out ofhours return instructions for that location, in which case You will remain fully responsible for any loss,
theft or damage to the Car until the location re-opens for business. If You fail to comply with these
instructions, You will remain responsible for any loss, theft or damage to the Car as well as for time
charges, charges for optional services or other charges stated in the Rental Record until Hertz
personnel are able to access the Car.
(e) If at any time Hertz has agreed that You may return the Car to a place other than a Hertz rental
location, or if Hertz has agreed to collect it, You will remain fully responsible for any loss, theft or
damage to the Car until it is collected by Hertz.
(f) Hertz rental charges are calculated on the basis of 24 hour periods from commencement of rental.
If You fail to return the Car to the agreed return or collection point within the grace period (asspecified in the next sentence) following the agreed time, You will be charged an extra day’s rental,
including charges for any options taken, at the relevant daily rate, for every day or part of a day that
the Car is overdue. The “grace period” is the period of time specified as a grace period on the Rental
Record or, if the Rental Record does not specify a grace period, a period of 29 minutes.
(g) You agree that Hertz is entitled to charge You a reasonable additional charge if the Car requires
more than our standard cleaning on its return to restore it to its pre-rental condition allowing for fair
wear and tear.
4. YOUR RESPONSIBILITY FOR LOSS OR DAMAGE(a) Subject only to any deductions arising from Your acceptance of any of the options specified atparagraph 4(b), You will be liable to Hertz for all reasonable losses and costs incurred by Hertz in theevent of loss, damage to or theft of the Car, its parts or accessories while on rental. Your liability may
include the cost of repairs, loss in value of the Car, loss of rental income, towing and storage charges
and an administration charge, which recovers our costs for handling any claim arising from damage
caused to the Car unless responsibility for the damage lies with Hertz or has been determined by athird party or their insurers to lie with the third party. If damaged, Hertz will endeavour to repair the
Car as soon as possible. You will not be liable to Hertz for any charge or excess if the loss or damage isdirectly due to the negligence of Hertz or Hertz’ breach of this Agreement.

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Hertz Platinum Terms and Conditions(b) Provided You comply with all the terms of this Agreement and provided the loss, damage or theft
is not caused intentionally, or by the gross negligence, of You or an Authorised Driver, or by any
unauthorised driver, Your liability may be limited as follows:(i) if You have accepted the optional Theft Protection (“TP”), as indicated on the Rental Record, thenYour liability for loss of or damage to the Car that is the result of theft, attempted theft or vandalism islimited to the amount of the non-waivable excess stated on the Rental Record;(ii) if You have accepted the optional Collision Damage Waiver (“CDW”), as indicated on the Rental
Record, then Your liability for loss of or damage to the Car, its parts or accessories other than causedby theft, attempted theft or vandalism is limited, for each such incidence of loss or damage arisingfrom a separate event, to the amount of the non-waivable excess stated on the Rental Record;
1. if You have accepted the optional Super Cover (“SC”), as indicated on the Rental Record, then You
will receive the benefit of both CDW and TP and Your liability for the excess in relation to both CDW
and TP will be eliminated; and(iv) if You have accepted the optional Super Collision Damage Waiver (“SCDW”), as indicated on the
Rental Record, then You will receive the benefit of CDW and Your liability for the excess in relation to
CDW will be eliminated, although You will remain liable for the excess in relation to TP, if You haveaccepted TP.
Note: (1) SC and SCDW are only available at certain locations. If You have selected SC in Your
Enrollment, You will receive SC at all locations at which SC is available. If SC is not available, You will
receive SCDW (where available) and TP. If SCDW is also not available, You will receive CDW and TP. In
each case, You will pay at the rates specified on the Rental Record. (2) You may select different
optional services from those specified on the Rental Record by advising a Hertz representative of Yourdecision at the commencement of the rental and having the Hertz representative revise the Rental
Record to reflect Your elections.
5. PROHIBITED USE OF THE CAR(a) You are authorised to drive the Car on the conditions contained in this paragraph 5 and paragraph
2 above including, at all times, to use the Car in a responsible manner. If You do not comply with these
conditions, You will be liable to Hertz for any liability or reasonable loss incurred by Hertz or any
damages or reasonable expenses Hertz suffers or incurs as a result of Your breach. You may
additionally lose the benefit of any waivers or insurance selected by You. Hertz reserves the right totake back the Car (without notice, unless it is legally required) at any time, and at Your expense, if You
are in breach of this Agreement.
(b) You must look after the Car, make sure it is locked, secure and parked in a safe place when not in
use and set and use any security device provided. You must remove and keep in a safe place any
removable radio and/or radio faceplate when the Car is unoccupied. You must use seat belts, childseats and other child restraints as appropriate.
(c) You must use the correct fuel and check the oil and other fluid gauges beyond 1000 kms, refilling
oil and other fluids as necessary. If You experience any problem due to accident or mechanical failure,
You must contact Hertz on the number provided at the time of rental. No one may service or repair

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the Car without Hertz’ prior express permission.
(d) You must not use the Car or allow it to be used:(i) to carry passengers for remuneration;(ii) to carry cargo for remuneration;(iii) to tow or push any vehicle, trailer or other object;(iv) off road or on roads unsuitable for the Car;(v) when it is overloaded or when loads are not properly secured;(vi) for carrying any object or any substance which, because of its condition or smell may harm
the Car and/or delay Hertz’ ability to rent the Car again;(vii) to take part in any race, rally, test or other contest;(viii) in contravention of any traffic or other regulations;(ix) for any illegal purpose;(x) for sub-renting;(xi) to drive or be driven in restricted areas including, but not limited to, airport runways, airport
service roads and associated areas;(xii) for driver training activity; or(xiii) in contravention of any of the driver requirements contained in paragraph 2 above.
(e) Unless stated below or in the Country Specific Terms or with the prior written consent of Hertz,
Cars may only be taken into the following countries:
Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Italy (but see paragraph5(g)), Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Republic of Ireland, San
Marino, Spain (not including the Spanish Enclaves of Ceuta and Melilla), Sweden, Switzerland and theUnited Kingdom (including Northern Ireland).
Please see the Country Specific Terms for additional permitted countries to take Cars rented inAustria, Czech Republic, Germany, Hungary, Poland and Slovakia.
(f) Except as provided in the Country Specific Terms, Cars rented in Ireland, Israel, South Africa andthe United Kingdom (excluding Northern Ireland) may only be used in those countries and must not,under any circumstances, be taken or driven into any other country.
(g) Mercedes, Porsche, BMW or other prestige cars and convertibles of any make must not be taken
into Italy.
6. PAYMENT OF CHARGES(a) In Your Enrollment, You authorized Hertz to process all charges in any way incurred by You under
this Agreement (“Charges”) against the first credit, charge or debit card listed on Your Enrollment
which has available credit or funds and which is accepted at the rental location. (Note: As of January 1,
2006, debit cards are generally not accepted in EMEA.) You authorize Hertz to reserve credit with, or
obtain an authorization from, the card issuer at the time of rental in a reasonable amount that is atleast equal to all estimated Charges.
(b) You and any person to whom, with Hertz’ consent, You expressly direct the Charges to be billed,
are jointly and severally responsible for payment of the Charges. If You direct Charges to be billed toany person, You represent that You are authorized to do so.

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Hertz Platinum Terms and Conditions(c) If You do not pay any Charges within the time indicated on Your statement of account, Hertz
reserves the right to charge You interest in addition to the outstanding charges, at a rate of 3% perannum above the base lending rate of the central bank for the currency in which the charges aredenominated.
7. CHARGES(a) For any rental You make under this Agreement, the charges stated on the Rental Record reflect
Your use of the Car as agreed at the start of Your rental. These include the basic rental charge,
additional compulsory charges and any optional or ancillary services chosen by You either in Your
Enrollment or at the time of reservation or rental, plus applicable taxes at the prevailing rate.
(b) The basic rental charge is made for a minimum of one rental day (the 24 hour period starting fromthe time the rental begins) and includes compulsory third party insurance and any other services as
specified on the Rental Record.
(c) Additional compulsory charges may apply at certain locations and include a Vehicle Licence Fee(which passes on Your share of any compulsory charges incurred by Hertz for keeping the Car on theroad), a Location Service Charge (which reflects the higher cost of renting from certain locations) and a
Young Driver Surcharge (which may apply if You, or any additional driver, are under 25 years old).
(d) In addition to the charges stated on Your Rental Record, charges may arise from Your use of the
Car during the rental and may include, amongst others, loss of or damage to the Car, a refuelling
service charge, late return charge, additional driver charge, extra cleaning charge and any road tolls orfines or charges arising from traffic or parking offences during the rental (including a reasonableadministration charge in accordance with paragraph 14(b)).
(e) Charges are subject to final calculation after return of the Car.
8. CURRENCY CONVERSION CHARGE
Hertz may (but shall not be required to) arrange for Your rental charges for Program rentals
commencing at certain participating locations in Europe, Middle East or Africa to be converted fromthe currency of the country of rental to the currency in which Your credit, charge or debit card isissued. Conversions will be arranged through Hertz Europe Service Centre Limited (“HESC”), a
subsidiary of The Hertz Corporation. HESC shall be entitled to subcontract this conversion to its
processing bank. The conversion will be based on a commercial daily rate of exchange provided by areputable foreign exchange dealer when Your rental closes. This rate may differ from the rate You
would pay if Hertz were to forward the charges to the card’s issuer in the currency in which the
charges were originally incurred. The processing bank will charge a currency conversion fee of 2.5% of
the transaction. This fee may replace the currency conversion charge usually made by Your card
issuer. If You do not agree to Hertz arranging the conversion and to payment of the currency
conversion fee, You may opt to have the conversion made by Your card issuer by completing thecurrency conversion opt out form that will be provided for You in the Car and either returning it to the
Hertz counter at the end of the rental or placing it with the keys in the Express Return Box.
9. REFUELLING SERVICE CHARGE(a) The Car will be supplied to You with a full tank of fuel. If You return the Car with less than a fulltank of fuel, a refuelling service charge will be payable by You for fuel and the service of refuelling at
the applicable rate specified on the Rental Record.

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Hertz Platinum Terms and Conditions(b) However, if You have, as indicated on the Rental Record, elected to purchase a full tank of fuel atthe commencement of the rental by accepting the Fuel Purchase Option, then there will be norefuelling service charge on return of the Car (although You will not receive any credit for fuelremaining). Instead, You will pay the amount indicated on the Rental Record for the fuel You purchaseat the commencement of the rental.
10. RESPONSIBILITY FOR PROPERTY
Hertz is not liable to You or any Authorised Driver or passenger for loss of or damage to property left
in the Car either during or after the period of rental unless the loss or damage results from thenegligence of Hertz or breach of this Agreement by Hertz. Such property is entirely at Your own risk,
unless covered by Personal Insurance as described below under “Summary Of Optional Services
Available For Rentals In Europe, Middle East And Africa”.
11. THIRD PARTY LIABILITY INSURANCE; INDEMNITY(a) Hertz has a legal requirement to provide third party insurance coverage. This coverage is includedin the basic rental charge.
(b) Hertz’ automobile liability insurance policy meets all legal requirements and protects Hertz, You
and any Authorised Driver against legal claims from any other person for death or personal injury or
damage to any other person’s property caused by use of the Car.
(c) You agree to reimburse Hertz if Hertz is obliged to compensate (i) the insurers for any payment
they make to a third party on Your behalf and/or (ii) any third party, if that third party suffers death,
personal injury or damage to property caused by use of the Car by You or any Authorised Driver inbreach of paragraph 2 (Who May Operate the Car) or paragraph 5 (Prohibited Use of the Car) of thisAgreement.
12. ACCIDENTS, THEFT AND VANDALISM(a) You must, where possible, report any traffic accident, loss, damage or theft involving the Car to thepolice immediately and to Hertz within 24 hours of the incident or discovery of the incident.
(b) You must not admit any liability, release any party from liability, or settle any claim nor accept any
disclaimer in the event of an accident, but should take the names and addresses of everyone involved,
including witnesses.
(c) A Hertz accident or theft report form must always be completed and submitted to Hertz when You
return the Car. In the event of theft, You must return the keys and any remote control anti-theft
device to Hertz. If You do not comply with the requirements of this paragraph 12, any optional
coverage You take to reduce or eliminate Your liability (including CDW, TP, SC, and SCDW) will be void.
(d) You agree to co-operate with Hertz and our insurers in any investigation or subsequent legal
proceedings arising out of loss of or damage to the Car.
13. LIMITS ON LIABILITY(a) Subject to paragraph 13(b), Hertz shall not be liable to You or any third party for any loss ordamage arising from the rental other than as a result of our negligence or wilful misconduct or any
other breach by Hertz of this Agreement. Hertz shall not be liable for any indirect or unforeseeable

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loss or damages, including loss of profits or loss of opportunity.
(b) Nothing in paragraph 13(a) shall exclude or restrict Hertz’ liability for death or personal injury
resulting from acts or omissions of Hertz or any other liability which cannot be excluded as a matter oflaw.
14. PARKING AND TRAFFIC VIOLATIONS(a) You are fully responsible for all road tolls, parking fees, and any fines or other consequences of theviolation of traffic regulations (including congestion charges), orders or prohibitions, or any other laws
or regulations during the rental.
(b) If Hertz is required to pay and/or process such road tolls, fees, fines, charges or associated costs,
You agree that Hertz may charge You with the amount we are required to pay plus a reasonableadministration charge for dealing with these matters.
(c) Hertz shall, upon request, supply You with a copy of any traffic violation notice which Hertz
receives.
SUMMARY OF OPTIONAL SERVICES AVAILABLE
FOR RENTALS IN EUROPE, MIDDLE EAST AND AFRICAYour rentals using the Program will include the combination of optional services and Car class which You
have selected in Your Enrollment (as such elections may have been modified from time to time by You).
You may select a different Car class at the time that You make Your reservation. You may also selectdifferent optional services for a specific rental at the time the rental commences.
For rentals at some locations, certain optional services may not be available on the basis of an advancerequest in Your Enrollment to obtain them. (This would be likeliest to occur when, in Hertz’ judgment,
applicable law made it impracticable to offer such services at the location on an advance basis.) In suchcircumstances, the Rental Record will indicate that You have declined to obtain such optional services,even though Your Enrollment specifies that you wish to obtain them for EMEA Program rentals. You may
still be able to purchase such services at the commencement of the rental even when they are notavailable on the basis of an advance request. To do this, You must advise a Hertz representative at therental location of Your decision to purchase such services at the commencement of the rental and, if suchservices are available at that time, have the representative revise the Rental Record to reflect Yourdecision.
As of January 1, 2006, the classes of Cars which are available for rentals in Europe, Middle East and Africa
using the Program include Economy, Compact, Intermediate, Standard, Full-Size and Premium.
For information regarding the optional Theft Protection (TP), Collision Damage Waiver (CDW), Super CDW(SCDW) and Super Cover (SC), please refer to paragraph 4 of the General EMEA Terms. Variations oradditions to the optional services described below are detailed in the Program Country Specific Terms
which follow this Summary of Optional Services.
This summary is as of January 1, 2006. Optional Services offered, coverages, limits, exclusions, otherfeatures and prices are all subject to change without notice.

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PERSONAL INSURANCE/PERSONALACCIDENT INSURANCE
Please refer to the tables of benefits for Personal Insurance and Personal Accident Insurance. Policy limits
are subject to the discretion of underwriters and market conditions and may be changed from time totime without notice to You.
Personal Insurance and Personal Accident Insurance are subject to all the provisions, limitations, excesses
and exceptions of the Personal Insurance and Personal Accident Insurance policies arranged by Hertz andto the EMEA Terms.
Personal Insurance or Personal Accident Insurance coverage is insured under a policy of insurance
effected subject to the local language, law and custom of the country in which the rental commences. In
any dispute over provisions, limitations or exceptions contained in the insurance policy, local language,
law and custom will take precedence.
1. Personal Insurance (PI) - Countries, Zone 1
COVERAGE
The coverage provided by Personal Insurance is for:a. Loss of life, loss of sight or loss of use of one or more limbs, or permanent total disablement, caused
directly by a road accident whilst in the Car.
NOTE: For children aged 15 or less and persons aged 65 or over benefits, except loss of life, are limited to€ 7,000 (or local currency equivalent). For children aged 15 or less, the loss of life benefit is limited to €3,000 (or local currency equivalent).
NOTE: In Switzerland, maximum death benefit for children aged less than 16 years is CHF 10,000.
Disability benefit for persons aged 65 or over is limited to half of the sum calculated.
b. Medical and Emergency Expenses necessarily incurred as a result of bodily injury arising directly froman accident in which the Car is involved.
c. Additional Hospital Benefit when the Insured Person has to spend time as an in-patient in a registeredhospital as a result of bodily injury arising directly from an accident in which the Car is involved.
d. Personal Effects: The baggage, clothing and personal effects which are the property of the driver andpassengers are insured whilst in the Car against loss or damage by collision, fire or theft after making anallowance for wear and tear and depreciation.
Personal Effects not covered include cash, currency, cheques, credit, charge or debit cards, valuable
documents or papers, securities, tickets, stamps, jewellery, precious stones, articles of precious metals,
animal skins, contact lenses, dentures, hearing aids, trade samples, articles belonging to Hertz, animals
and items of a perishable nature.
NOTE: There is no Personal Effects coverage for rentals which commence in Spain.
The policy does not cover theft:• if the Car is not properly locked and secured when unattended;• if personal effects are not stored in a locked compartment and out of sight;

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Hertz Platinum Terms and Conditions• which has not been reported to the Police within 24 hours of discovery; or• of valuables left in a Car between the hours of 10 p.m. and 8 a.m.
Valuables are defined as: watches, photographic, audio video and/or visual equipment, computer andelectronic equipment, mobile telephones, furs, antiques, collections and works of art, and any otherobject or set of objects with a value of at least € 600 (or local currency equivalent).
Pair or Set is defined as: number of items of personal property associated as being similar orcomplementary or used together.
2. Personal Accident Insurance (PAI) -Countries, Zone 2
COVERAGE
The minimum coverage provided by any Personal Accident Insurance policy will be for:(a) Loss of life caused directly by an accident whilst in, entering or exiting the Car; and(b) Expenses for medical treatment resulting directly from an accident in which the Car is involved.
NOTE: In some countries, coverage provided by Personal Accident Insurance is more extensive than theminimum described above. In certain countries, this insurance also covers damages to personal
belongings left in the Car.
3. Main Exclusions for Personal Insurance and Personal Accident Insurance(a) War, civil war, revolution.
(b) Self-inflicted injury, suicide or an insured person’s own criminal act.
(c) Pre-existing illness or medical condition, pregnancy.
(d) Taking part in any kind or race or testing.
(e) Use of a Car in violation of paragraph 5 of the General EMEA Terms.
(f) Hitchhikers.
(g) Active military, air force or naval service.
COUNTRY SPECIFIC TERMS
Unless otherwise stated prior to Your rental or unless the context provides otherwise, the following terms
and conditions apply in addition to the above General EMEA Terms for rentals which commence in the
countries listed below. The clause numbers correspond to the clause numbers in the General EMEA
Terms.
Austria5(e) Cars, except all models of Mercedes, BMW, and VW/Audi, may also be driven into Croatia, Czech
Republic, Hungary, Slovakia and Slovenia.
You may be charged an increased amount for CDW, SCDW, TP and PAI if You take or drive Cars into thesecountries.

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Czech Republic
5(e)Cars may also be driven to and returned in Hungary and Slovakia. Only specific categories can be
driven to and returned in Croatia, Poland and Slovenia (economy, compact, intermediate andstandard).
Cars may not be driven in Portugal or taken out of continental Europe.
France and Monaco
11(a) You must, where possible, report any traffic accident involving the Car to the police immediately
and to Hertz within 5 days, and report loss, damage or theft of the Car to the police within 48
hours.
Germany5(e) Except for Mercedes, BMW and convertible Cars of any make or model, all other Cars rented
in Germany may also be driven into Czech Republic, Hungary, Poland, Slovakia and Slovenia.
Hungary5(e) Cars rented in Hungary may also be taken to and returned in Croatia, Czech Republic,
Poland, Slovakia and Slovenia. Car Classes A, B, C and I may also be taken to and returned in
Romania and may be taken to, but not returned in Bosnia-Herzegovina, Bulgaria, Macedonia andSerbia-Montenegro.
TP is compulsory if the Car is taken into Bosnia-Herzegovina, Bulgaria, Macedonia, Romania or SerbiaMontenegro. If You have not accepted TP, You must advise a Hertz representative prior to taking the Car
into any of those countries, pay the applicable premium for TP and ensure that Your Rental
Record/Agreement is amended accordingly.
You must pay a surcharge for TP, CDW and SCDW if the Car is taken into Bosnia-Herzegovina,
Bulgaria, Macedonia, Romania or Serbia-Montenegro.
Ireland5(f) Cars may only be driven in the Republic of Ireland and/or Northern Ireland and must not under any
circumstances be taken elsewhere without the prior consent of Hertz.
Italy4(b) You must accept TP if Your rental commences in Italy.
Norway4(b)If you have accepted SCDW, the CDW excess payable for loss of or damage to the Car, its parts oraccessories that is not the result of theft, attempted theft or vandalism will be reduced to an
amount specified in the Rental Record.
Poland4(b) In addition, CDW and TP coverage does not apply to damage caused to wheel caps, windscreen
wipers, licence plates, antennae resulting other than from a road accident or damage to theinterior of the Car.
In the event of theft, applicable coverages will be void unless the Car documents and keys are
returned.

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5(e) Cars rented in Poland may also be driven into Czech Republic, Estonia, Hungary, Latvia,
Lithuania, Slovakia and Slovenia.
Slovakia
5(e) Cars may also be driven to and returned in Czech Republic and Hungary. Only specific categories canbe driven to and returned in Croatia, Poland and Slovakia (economy, compact, intermediate andstandard).
Cars may not be driven in Portugal or taken out of continental Europe.
South Africa
3(f) The grace period is 59 minutes.
4(b) CDW and SCDW do not cover damage or loss sustained where the Car is driven on an untarred roador a road not suitable for the Car type rented. If You intend to take the Car into Namibia You may
purchase Additional Cover which limits Your liability for damage as a result of driving on gravel
roads to the amount of the applicable excess. If you take Total Cover, the excess will be eliminated.
5(f) Cars are allowed into Namibia, Mozambique, Lesotho and Swaziland subject to written confirmation.
6(c)Late payment interest will be charged at a rate of 3% above the prime rate of interest of ABSA
Bank per annum.

7(c) The minimum age for renting is 23.
Switzerland and Liechtenstein
9 Fuel Purchase Option (FPO) is not available.
13(a) Hertz is only liable if the loss or damage results from gross negligence, wilful misconduct or breachof this Agreement by Hertz.
United Kingdom
5(f) Cars rented in the United Kingdom may be taken to France with agreement of Hertz under the ‘Le
Swap’ scheme.
7(c) You are fully responsible for any restoration charges and loss of rental income if the Car is seized by
Customs and Excise.
TABLE OF BENEFITS FOR PERSONAL INSURANCE ANDPERSONAL ACCIDENT INSURANCECountry
Zone 1

Personal Insurance
DriverMedical &Emergency
All
Passengers Expenses

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Additional
Hospital
Benefit

Personal
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Belgium
Luxembourg

Death€40,000
Permanent
Total
Disablement €75,000
Loss of sight €30,000
Loss of limb €30,000€ 20,000

Death€ 40,000
Permanent
Total€ 75,000
Disablement € 30,000
Loss of sight € 30,000
Loss of limb

€ 20,000

Death€ 40,000
Permanent
Total€ 75,000
Disablement € 30,000
Loss of sight € 30,000
Loss of limb

€ 20,000

Italy

Netherlands

France (andMonaco)Germany

Spain

up to €
850
Excess €50

up to € ,000 € 1,500 damage€ 20 per day € 750 theft€ 450 valuables€ 250 item
Excess € 75

up to €
850
Excess €50

up to €
€ 1,500 damage
1,000€ 750 theft€ 20 per day € 450 valuables€ 250 item
Excess € 75

up to €
1,700
Excess €50

up to €
€ 1,500 damage
1,000€ 750 theft€ 20 per day € 450 valuables€ 250 item
Excess € 75

Death
€ 200,000
Permanent
Total
Disablement € 150,000
Loss of sight € 30,000
Loss of limb € 30,000€ 100,000 up to €850
€ 75,000 Excess €€ 15,000 50€ 15,000

up to €
€ 2,000 damage
1,000€ 1,000 theft€ 20 per day € 500 valuables€ 250 item
Excess € 75

Death
€ 5,000
Permanent
Total€ 10,000
Disablement € 10,000
Loss of sight € 10,000
Loss of limb

€ 5,000

up to €
850
Excess €50

up to €
€ 700 damage
1,000€ 700 theft€ 20 per day € 450 valuables€ 250 item
Excess € 75

Death
€ 40,000
Permanent
Total€ 75,000
Disablement € 30,000
Loss of sight € 30,000
Loss of limb

€ 20,000

up to €
850
Excess €50

up to €
€ 1,500 damage
1,000€ 750 theft€ 20 per day € 450 valuables€ 250 item
Excess € 75

Switzerland Death(andDisability
Liechtenstein)

UnitedKingdom€ 37,500€ 15,000€ 15,000€ 37,500€ 15,000€ 15,000€ 37,500€ 15,000€ 15,000€ 10,000€ 10,000€ 10,000€ 37,500€ 15,000€ 15,000

CHF75,000 CHF 37,50 up to
up to
CHF100,000 CHF
CHF1,250 CHF1,600
50,000
Excess CHF CHF 35 per
80
day

Death
£ 30,000
Permanent£ 15,000

up to £
550

CHF 2,500
damageCHF 1,200 theft
CHF 700
valuables
CHF 350 item
Excess CHF 100

up to £ 700 £ 2,500 damage£ 15 per day £ 1,000 theft

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Total£ 50,000
Disablement £ 20,000
Loss of sight £ 20,000
Loss of limb

Country
Zone 2Austria£ 25,000£ 10,000£ 10,000

Excess £35

Personal Accident Insurance
DriverDeath/Permanent € 21,801
Total
Disablement

All
Passengers€ 21,801

Czech
Death/CZK700,000
Republic Permanent Total
Disablement

CZK150,000(under 18
yrs.
CZK 70,000

Denmark Death/
DKR100,000
Permanent Total
Disablement

DKR
100,000

Finland€ 16,819(over 16yrs.)
€ 8,409(under 16
yrs.)

Death/€ 16,819
Permanent Total
Disablement

Hungary Death/
HUF1,000,000 HUF
Permanent Total
500,000
Disablement£ 500 valuables£ 500 item
Excess £ 50

Medical &Emergency
Expenses

GeneralComments€ 727

Coverage islimited to thedriver and amaximum of 5passengers.
Coverage forinvalidity:
maximum DKR
300,000.
Full Coverage

Coverage forinvalidity:€ 16,819

HUF 100,000(Medical andEmergency
Expenses
HUF 10,000(Hospital Benefit /day)

Maximum claimof HUF 30,000
included in HUF
100,000 for
Medical andEmergency
Expenses

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IrelandDeath€ 30,474€ 5,079(over 16yrs.)
€ 3,174(under 16
yrs.)

IsraelDeath/
US $30,000
US $6,000
Permanent Total (21 to 70 yrs.) (5 to 70
Disablementyrs.)€ 698 per car

Policy conditions
also exclude
coverage in thecase of hostileacts.
Total loss of sightand/or limb (armor leg) will becovered for 50%.

Norway Death
NKr. 100,000 NKr.
Permanent Total NKr. 200,000 100,000
Disablement
NKr.
200,000

NKr. 1,000 / day(Max NKr. 5,000)

Poland€ 730

Death/Permanent € 22,000
Total
(max)
Disablement€ 22,000(max)

Portugal Death/Permanent € 37,409.84
Total
Disablement€ 37,409.84 € 3,740.98

Slovakia Death/€ 10,000
Permanent Total
Disablement€ 2,500€ 25,000(child up to
16 yrs. €1,500)South
AfricaDeath/ZAR 200,000
Permanent Total per incident
Disablement(i.e. ZAR
100,000 perperson if 2
peopleinvolved)

PIA now called
Driver andBaggage
Protection (DBP).

ZAR 20,000 perpersonhttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

Maximum Claimfor
Death/Permanent
Total
Disablement:
NKr. 1,000,000.

Coverage islimited to thedriver and amaximum of 3
passengers.
Maximum payout
per incident is
ZAR 350,000.

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Sweden Death
SEK 50,000
Permanent Total
Disablement
SEK 100,000

SEK 50,000 Full coverage

Turkey€ 10,000

Death/Permanent € 10,000
Total
Disablement

Up to SEK 10,000

SEK
100,000€ 1,200

PART II. D. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN AUSTRALIAThe terms and conditions appearing in this Part II. D. ("Australian Terms") apply to all rentals commencing
in Australia. All references in this Part II. D. to numbered clauses and subclauses refer to these AustralianTerms.
1. NATURE OF THIS AGREEMENT(a) Except to the extent otherwise implied by law, the following documents comprise the Agreement andset out all of the terms, conditions, warranties and undertakings concerning Your rental of the Car and on
which Hertz agrees to rent the Car to You for the Rental Period: These Australian Terms; the General
Terms; the Form (excluding the terms and conditions incorporated by reference in the Form, if any); Your
Enrollment for Program rentals in Australia; and the Additional Terms, if any.
(b) The Additional Terms, if any, prevail to the extent of any inconsistency with the terms and conditionsin these Australian Terms, the General Terms, the Form or Your Enrollment for Program rentals inAustralia.
(c) You must not attempt to transfer or sublease the Car or any rights or obligations under thisAgreement. Any attempted transfer or sublease of the Car by anyone other than Hertz is void. Neither
You nor any Authorised Drivers are agents of Hertz. No one may service or repair the Car without Hertz’
prior express written approval.
(d) You confirm and promise Hertz that all information provided by You to Hertz at any time before andduring the Rental Period is true and correct in every particular and the information so provided is all theinformation Hertz could reasonably require.
2. RETURNING THE CAR AND REPOSSESSION(a) You agree to return the Car to Hertz at the specified time and location noted on the Form, or sooner if
demanded by Hertz on reasonable grounds, including where Hertz reasonably believes You havebreached, or are likely to breach, the Agreement.
(b) The Car is not taken to have been returned until the end of the Rental Period. If You return the Car
outside Business Hours, You remain responsible for the Car until Hertz has inspected and accepted thereturn of it the next Business Day.
(c) If You do not return the Car when required by this Agreement, then after Hertz sends to Your address

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a written demand to You to return it, Hertz may take steps to recover and repossess the Car where andwhen it is found. You authorise Hertz to enter any premises owned or occupied by You, or where
necessary, You agree to make all reasonable efforts to obtain the right for Hertz to enter any premises inorder to recover and repossess the Car.
(d) If the Car is found illegally parked, apparently abandoned or is used or obtained as prohibited under
this Agreement, Hertz may recover the Car without sending a written demand under clause 2(c). To theextent permitted by law, You waive any right to any hearing or to receive any notice or legal process as aprecondition of Hertz recovering the Car in accordance with this clause 2(d).
(e) From the date that Hertz sends You a demand pursuant to clause 2(c), Hertz may exercise its legal
rights to recover and repossess the Car. You agree to cooperate with Hertz to recover the Car.
(f) You must reimburse Hertz for its reasonable costs of recovering or repossessing the Car where suchcosts are a consequence of Your failure to return the Car when required by this Agreement.
(g) Except to the extent that Hertz is at fault, You indemnify Hertz against any claim made by any third
party resulting from Hertz’ recovery or repossession of the Car.
3. MAINTENANCE AND SAFETY(a) You and Hertz acknowledge that the Car is generally in undamaged condition save as otherwise
acknowledged by You and Hertz in writing on the Vehicle Condition Report. You agree to return the Car in
the same condition, save for normal wear and tear.
(b) You agree to check the amount of engine oil and coolant in the Car at appropriate intervals andmaintain them at the levels recommended in the Car manufacturer’s specifications or otherwise as
required to maintain the Car’s efficient performance.
(c) Hertz (through sub-contractors) provides a twenty-four (24) hour breakdown roadside assistanceservice for the Car.
(d) You and any Authorised Driver must comply with any applicable seat belt and child restraint laws.
4. CHARGES(a) You agree to pay to Hertz the following charges for renting the Car:(i) Time Charges
The daily rental charge noted on the Form for each Rental Day. The Extra Hours Rate shown on the form
is charged for each full or partial hour in excess of a full Rental Day until the amount reaches the cap of
the daily rental charge;(ii) Kilometre Charge
The charge for each kilometre driven in excess of the kilometre allowance (if any) noted on the Form,
calculated at the appropriate kilometre rate;(iii) Delivery/Collection Charges
A charge for delivering the Car at, and/or collecting the Car from, any location other than those Hertz
rental locations for which no charges apply (this charge applies to recoveries or repossessions underclause 2);

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Hertz Platinum Terms and Conditions(iv) Optional Renter Protection Services
The amount for an optional renter protection service (Renter Protection Service) as accepted by You
and noted on the Form, calculated for each full or partial Rental Day. See clause 12 of these AustralianTerms for information regarding Renter Protection Services.
(v) Fuel Costs
Unless You have accepted the Fuel Purchase Option as noted on the Form, or unless otherwise
indicated on the Form, You must either return the Car with a full tank of fuel or pay for Hertz to refuel itat the price of:(A) if the Car travelled less than 250 kilometres during the Rental Period – the number of kilometrestravelled multiplied by the rate per kilometre specified on the Form; or(B) if the Car travelled 250 kilometres or more during the Rental Period – the number of litres of fuelrequired to refill the tank multiplied by the price per litre specified on the Form.
(vi) Collection Expenses
Where You do not pay the charges in accordance with this Agreement, You must reimburse Hertz for its
reasonable expenses and costs incurred in collecting from You the charges payable under this Agreement;(vii) Charges and Penalties
An amount equal to all tolls, fines, penalties, charges, taxes or other imposts levied by any Government,
government body or tolling company in respect of Your rental or use of the Car, including stamp duty on
this Agreement;(viii) Cost Recoveries
The amount noted on the Form to cover operating costs of conducting business in different States,
Territories or other locations, including, but not limited to, vehicle registration and transport accident
charges;(ix) Surcharges
The amount noted on the Form as a contribution towards the additional further operating costs ofconducting business in certain regions or at certain venues, or related to use of the Car by persons lessthan age 25;(x) Administrative Charges
An amount for any unusual or additional administrative functions Hertz undertakes in respect of Yourrental of the Car, including the payment of, or handling of any claim for, any charges and penalties
referred to in clause 4(a)(vii);(xi) Breakdown Roadside AssistanceThe cost of providing breakdown roadside assistance, where the problem (for which assistance isrequested) is not caused by a problem inherent to the Car.
(b) Where the amount of any charge is not specified on the Form, the amount of the basis of calculationof the amount as determined by Hertz from time to time will be as set out in clause 14.
(c) You agree to pay to Hertz the charges under this clause on demand. That will usually be at the end of

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the Rental Period, but may involve payments being made subsequently, after the Car has been inspectedby Hertz and where costs and expenses are determined after the Rental Period ends. Hertz may chargeYour Card for all charges under this clause 4 in accordance with clause 11(a).
5. FULL RESPONSIBILITY
You should refer to clauses 5(d), 5(e) and 6 for Your potential liability resulting from any use of the Car
for, or incurred whilst the Car is being used for, any Prohibited Use or by any Prohibited Person or for any
Full Responsibility Use referred to in this clause.
(a) Prohibited Uses
The Car must never be used:(i) recklessly, or with deliberate intent to cause injury, loss or damage;(ii) in Tasmania, unless rented from a location in Tasmania;(iii) for committing an illegal or unlawful act;(iv) for racing or undertaking reliability trials or other contests;(v) for conveying passengers for hire or reward (unless Hertz consents in writing);(vi) for hauling any goods that are incorrectly or inappropriately loaded or for the haulage of which the
Car was not designed (including any hazardous materials, such as any gases or substances which may
form explosive mixtures); or(vii) for towing a trailer or any other vehicle, unless the Car has a towbar, You have permission from
Hertz, and the weight and dimensions of the item being towed do not exceed the specified capacity of
the Car.
(b) Prohibited People
The following people must never drive the Car or otherwise be in control of the Car:(i) any person who is Intoxicated by any substance; or(ii) any person other than an Authorised Driver.
(c) Full Responsibility Uses
You will be fully responsible and liable for Damages under clause 6 where the Car is used:(i) on any road or other surface which is not sealed other than a road under repair, a short access road toa National or State Park, tourist attraction or holiday accommodation, or a road notified to You by Hertz,
unless the Car is a four wheel drive vehicle;(ii) in any Alpine Resort during the gazetted snow season or in any other area under conditions where areasonable person would use snow chains, unless SNO is offered to and accepted by You as noted on theForm;(iii) on any beach or in any other area exposed to saltwater;(iv) in any area or under any circumstances (including crossing a waterway) where the Car may or does

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become partially or totally immersed in water;(v) under any circumstances where the Car may or does sustain damage to the body or undercarriage as aresult of making contact with a stationary object overhanging or on the road surface (including driving or
attempting to drive under, over or around any such object);(vi) in any other area or region specified to You by Hertz as an area or region in which the Car must not
be used.
(d) If the Car is used for a Prohibited Use or by a Prohibited Person in breach of clause 5(a) or 5(b):(i) to the extent permitted by applicable law, You will lose the benefit of any limitation on Your liability
for loss of or damage to the Car, even if You have accepted MAX, AER PLUS, AER or any other optional
Renter Protection Service which may be available at time and place of rental; and(ii) will constitute a breach of this Agreement, making You responsible, to the fullest extent permitted byapplicable law, for the actual and consequential damages to Hertz caused by the breach, together withHertz’ related costs and legal fees.
(e) If the Car is used for a Full Responsibility Use referred to in clause 5(c), to the extent permitted byapplicable law, You will lose the benefit of any limitation on Your liability for loss of or damage to the Car,even if You have accepted MAX, AER PLUS or AER.
6. YOUR LIABILITY(a) Subject to this clause 6, You are responsible, to the fullest extent permitted by applicable law, for all
Damages which occur during the Rental Period or which result from Your rental or use of the Car.
Notwithstanding anything in this clause 6 or any other clause, there is no cap or limit on Your liability to
Hertz resulting from any use of the Car for, or incurred whilst the Car is being used for, any Prohibited Useor by any Prohibited Person or for any Full Responsibility Use referred to in clause 5 (Full Responsibility).
(b) Your liability to Hertz for Damages resulting from a Single Vehicle Accident is limited to the sum of (x)the ADE PLUS (y) AUS$2,200 (inclusive of GST), or such other amount in addition to the ADE as is specified
in the Additional Terms, unless MAX is offered to and accepted by You as noted on the Form and if MAX is
accepted and noted, You have no liability.
(c) Your liability to Hertz for Damages resulting from water damage (other than by total or partial
immersion) is limited to the sum of (x) the ADE PLUS (y) AUS$2,200 (inclusive of GST), or such otheramount in addition to the ADE as is specified in the Additional Terms.
(d) Your liability to Hertz for Damages other than as set out in clauses 6(b) and 6(c) which occur during
the Rental Period or which result from Your rental or use of the Car is limited to the amount of the ADE,
unless MAX is offered to and accepted by You as noted on the Form and if MAX is accepted and noted
You, have no liability.
(e) Notwithstanding clauses 6(b), 6(c) and 6(d), You are liable to reimburse Hertz for Damages incurred asa result of You fitting snow chains, ski racks or roof racks to the Car incorrectly or otherwise in a manner
which causes damage to the Car or any other vehicle or property.
(f) Notwithstanding clauses 6(b), 6(c) and 6(d), You are liable to reimburse Hertz to the extent that any
breach by You of clause 9, including the making of any admission of liability in breach of clause 9(d),results in Hertz incurring greater loss, damage, liability, cost or expense than it would have incurred but

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for Your breach.
(g) Notwithstanding clauses 6(b), 6(c) and 6(d), You agree to indemnify and hold Hertz harmless to the
maximum extent permitted by law from any claim against Hertz for loss of or damage to any personal
property that is connected with the rental under this Agreement. This includes, without limitation,
personal property left in any Hertz vehicle or brought onto Hertz’ premises, but does not include the Caror any other property damaged as a result of the Car colliding with it and does not include any loss ordamage caused by the negligence or wilful default of Hertz.
(h) The liability of any Authorised Driver for causing personal injuries resulting from use of the Car iscovered by the statutory schemes relating to transport accident compensation in each State and Territoryof Australia (subject to the conditions and limitations of those schemes). For details of the scope,
conditions and limitations of this coverage, You should contact the relevant authority in the State or
Territory in which the Car is registered.
7. LIMITED LIABILITY AND INDEMNITY(a) You have rights under and in connection with this Agreement by reason of consumer protection
legislation, including warranties that the Car is of merchantable quality, matches any description or
sample against which it is rented and any services are provided to You by Hertz using all due care andskill. Save for these rights Hertz provides no other warranties in respect of the Car or Your rental of theCar.
(b) For the sake of clarity, save for its obligations under clause 7(a), to the maximum extent permitted bylaw Hertz accepts no responsibility or liability to You or any Authorised Driver for any loss, damage, costs,
expenses, damages (including for loss of use or enjoyment but excluding any loss or damage caused by
the negligence or wilful default of Hertz) or any other liabilities resulting from:(i) any Accident, breakdown or any other failure of the Car; or(ii) loss of or damage to Your or anyone else’s personal property, which includes, withoutlimitation,
personal property left in any Hertz vehicle or brought onto Hertz’ premises; or(iii) any error or omission in any street directory or other map (whether or not provided by Hertz), or any
fault in or malfunction of any car phone or vehicle navigational system (whether installed in or otherwise
provided with the Car).
(c) Without limiting the foregoing, to the maximum extent permitted by law Hertz will not be liable to
You or any Authorised Drivers for any loss of use or enjoyment of the Car or another vehicle or any
indirect, special or consequential damages arising in any way out of any matter covered by thisAgreement;(d) Unless You have rented the Car for personal, domestic or household use, any liability of Hertz,
including any liability for negligence, is limited to the extent permitted by law to:(i) in the case of goods, at the option of Hertz:(A) replacement of the goods or supply of equivalent goods;(B) repair of the goods;(C) payment of the cost of replacing the goods or acquiring equivalent goods; or(D) payment of the cost of having the goods repaired.

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Hertz Platinum Terms and Conditions(ii) in the case of services, at the option of Hertz:(A) supplying of the services again; or(B) payment of the cost of having the services supplied again.
8. REPRESENTATIONS BY TRAVEL AGENTS
For the sake of clarity, travel agents are not Hertz employees or agents of Hertz. Accordingly, to theextent permitted by law, Hertz does not accept liability for claims, statements or representations made by
any travel agent concerning the Car or Hertz’ services under this Agreement.
9. ACCIDENTS AND FINES – WHAT YOU DO(a) You must report any Accident (irrespective of whether it results in the Car being damaged, lost or
destroyed) to Hertz as soon as possible after the Accident occurs.
(b) You must provide all information Hertz reasonably requires concerning the Accident.
Without limiting the foregoing, You must deliver to Hertz a correctly completed written report of
the Accident as soon as practicable after the Accident or otherwise at Hertz’ request.
(c) You agree to assist Hertz (at Hertz’ cost and direction) in respect of any claim or action brought inrespect of any Accident, including attending court to give evidence.
(d) No offer of compromise, payment, settlement, waiver, release, indemnity or any other admission of
liability (other than a true statement made under compulsion of law) may be made by You or on Yourbehalf in relation to the Accident.
(e) Any papers or other documents received by You concerning the Accident must be promptly given to
Hertz. You further agree to take reasonable steps to ensure that any other person who receives any such
papers or documents concerning the Accident provides those papers and documents promptly to Hertz.
(f) You agree to report any traffic or parking infringement which occurs during the Rental Period to Hertz
as soon as possible after it occurs.
(g) Hertz may, at its discretion, terminate Your renting of the Car and not provide a replacement vehicle
after an Accident. In the event of termination, Hertz will refund pro-rata prepaid charges but reserves theright to set off any such prepaid charges against all charges due and payable under clause 4 and inrespect of Damages due and payable under clause 6.
10. CONSENT TO DISCLOSURE OF PERSONAL INFORMATION
You consent to Hertz obtaining reports from credit reporting agencies for the purpose of assessing Yourapplications to rent vehicles from Hertz and managing Your rentals of vehicles. You also consent to Hertz
giving Your identity particulars to credit reporting agencies for the purpose of obtaining such reports andto Hertz obtaining information about You from credit providers identified in such reports.
11. CREDIT, CHARGE OR DEBIT CARDS(a) You authorise Hertz to charge the credit, charge or debit card (‘Card’), the number of which isincluded in Your Enrollment, or the imprint or scan of which or the number of which You provide to the
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payable under clause 4 and in respect of Damages due and payable under clause 6 up to the sum of (x)the ADE PLUS (y) AUS$2,200 (inclusive of GST), or such other amount in addition to the ADE as is specified
in the Additional Terms.
(b) If the number of a Card is included in Your Enrollment, or if You present a Card at the commencementof the rental, You also authorise Hertz to reserve credit with, or obtain an authorisation from, the Card
issuer at the time of rental in an amount up to the sum of (x) the expected cost of the rental (less any
discount, credit or rebate) PLUS (y) AUS$200 (inclusive of GST), or such other amount advised at time ofreservation.
(c) If Hertz charges Your Card for Damages due and payable under clause 6, it will promptly notify You of
the amount so charged and provide details of the Damages. If You dispute the Damages or the amountcharged, You may contact the Hertz representative stated on the notification letter. Hertz will deal
promptly with any dispute and, if it reasonably considers that any amount should be refunded to You, willpromptly credit that amount to Your Card. If You are dissatisfied with any determination made by Hertz inthis respect, You may contact Hertz’ Customer Relations Department in Australia or the country of which
You are a resident.
(d) Your Card may be so charged within 30 days after the Car has been returned, notwithstanding thatany particular charge or amount of Damages could have been but was not charged when the Car was
returned.
(e) Where it appears to Hertz that Damages resulting from Your rental of the Car may approach orexceed the amount of the ADE, Hertz will charge Your Card with the full amount of the ADE. If it latertranspires that actual Damages are less than the ADE, Hertz will promptly credit the difference to Your
Card.
(f) You warrant that the Card is Yours and You (whether alone or with another person or other people)
are responsible for all amounts credited, charged or debited to that Card.
12. OPTIONAL RENTER PROTECTION SERVICES(a) You may purchase optional Renter Protection Services which may reduce Your liability under clause 6
for Damages which occur during the Rental Period or which result from Your rental or use of the Car.
(b) Notwithstanding anything in this clause 12 or any other clause, and irrespective of whether You
purchase any Renter Protection Services, there is no cap or limit on Your liability to Hertz:(i) resulting from any use of the Car for, or incurred whilst the Car is being used for, any Prohibited Useor by any Prohibited Person or for any Full Responsibility Use referred to in clause 5 (Full Responsibility);or(ii) pursuant to clauses 6(e), 6(f) and 6(g).
(c) If Maximum Cover (“MAX”) (which is only available at some locations) is offered to and accepted by
You as noted on the Form:(i) You have no liability to Hertz for Damages, other than as set out in clauses 12(b) and 12(c)(ii), which
occur during the Rental Period or which result from Your rental or use of the Car (including a Single
Vehicle Accident and tyre and/or windscreen damage);https://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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Hertz Platinum Terms and Conditions(ii) Your liability to Hertz for Damages resulting from water damage (other than by total or partial
immersion) is limited to the amount of AUS $2,200; and(d) If Accident Excess Reduction Plus (“AER PLUS”) is offered to and accepted by You as noted on theForm:(i) Your liability to Hertz for Damages, other than as set out in clauses 12(b), 12(d)(ii) and 12(d)(iii),
which occur during the Rental Period or which result from Your rental or use of the Car is limited to theamount of the ADE noted on the Form;(ii) Your liability to Hertz for Damages resulting from a Single Vehicle Accident or water damage (otherthan by total or partial immersion) is limited to the sum of (x) the ADE noted on the Form PLUS (y)AUS$2,200; and(iii) You have no liability to Hertz for tyre and/or windscreen damage.
(e) If Accident Excess Reduction (“AER”) is offered to and accepted by You as noted on the Form:(i) Your liability to Hertz for Damages, other than as set out in clauses 12(b), 12(e)(ii) and 12(e)(iii),
which occur during the Rental Period or which result from Your rental or use of the Car is limited to theamount of the ADE noted on the Form;(ii) Your liability to Hertz for Damages resulting from a Single Vehicle Accident or water damage (otherthan by total or partial immersion) is limited to the sum of (x) the ADE noted on the Form PLUS (y)AUS$2,200; and(iii) You are liable to Hertz for tyre and/or windscreen damage.
(f) If SNOW (“SNO”) (which is only available at some locations and for some vehicles and which is not
currently offered as an Enrollment option) is offered to and accepted by You at the time of rental as
noted on the Form:(i) clause 5(c)(ii) does not apply; and(ii) Notwithstanding clause 12(f)(i), You are liable to reimburse Hertz in accordance with clause 6(e) for
Damages incurred as a result of You fitting snow chains, ski racks or roof racks to the Car incorrectly orotherwise in a manner which causes damage to the Car or any other vehicle or property.
13. DEFINITIONS AND INTERPRETATION“Accident” means any collision between the Car and any other object, including another vehicle, or any
other incident or occurrence that results in the Car being damaged, lost or destroyed, and includes aSingle Vehicle Accident;“ADE” means the Accident Damages Excess noted on the Form after taking into account any reduction
where AER PLUS or AER is accepted by You as noted on the Form;“Additional Terms” means any other terms as recorded in any document that You are required by Hertz’authorised representative to sign when You rent the Car;
“AER” and “AER PLUS” are defined in clause 12;https://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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Hertz Platinum Terms and Conditions“Authorised Driver” means You and/or any person:(a) at or over the age noted on the Form;(b) who holds a current driver’s licence that:(i) is in English or, if not in English, is accompanied by a certified English translation;(ii) is valid for driving the Car; and(iii) the driver has held for at least twelve months; and(c) who has Your authority to drive the Car and is:(i) either a member of Your immediate family permanently living with You; Your employer, employee,
fellow employee or partner incidental to their business duties; or a person or entity who has contracted
to perform work for You, or an employee of such a person or entity, incidental to the performance ofwork for You; or(ii) any other person approved in writing by Hertz;“Business Day” means a day on which the rental location is open for business;“Business Hours” means the hours of operation of the rental location from which the Car is rented or towhich it is returned, and which are posted on the Hertz website or posted at the rental location;“Car” has the meaning as defined in the General Terms;“Commencement Time” means the later of the date and time:(a) specified on the Form as the commencement time of the rental; or(b) when the Car is delivered to You or to a location requested by You;
“Damages” means any expense, cost (including legal costs, calculated on an indemnity cost basis),
penalty, impost, liability or any other financial obligation of whatsoever character (including any excess
payable under relevant insurance policies) incurred by Hertz in respect of:(a) the loss of, damage to, or otherwise in respect of the Car, including, and without limitation, the costof repairing the Car (or, if in Hertz’ reasonable opinion, the damage is irreparable, the replacement costof the Car), administrative, appraisal, recovery services provided by or on behalf of Hertz;(b) any claim or demand of any third party made in respect of the Car or the loss of, or loss of the use or
enjoyment of, or damage to, any other vehicle or property caused by the Car or resulting from its use;(c) the loss of, damage to, or otherwise in respect of any property, other than the Car, which belongs to
Hertz or for which Hertz is otherwise responsible or liable (in whole or part);
but does not include loss of use or enjoyment of the Car or any indirect, special or consequential loss,
other than in connection with a Prohibited Use or use by a Prohibited Person in breach of clause 5(a) or5(b);“Enrollment” has the meaning as defined in the General Terms;

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Hertz Platinum Terms and Conditions“Form” means the form entitled Rental Agreement and related forms on which all personal and otherdetails are recorded, and which is completed at the time the Car is rented (this document is the same as
the “Rental Record/Agreement” referred to in the General Terms);“General Terms” means the General Provisions Applicable To All Program Rentals;“Hertz” has the meaning specified in the “General Terms”;“Intoxicated” means where the driver is under the influence of any drug or intoxicating liquor to theextent that that person’s ability to control the Car is materially impaired or where the driver’s blood levelof any drug or alcohol is in breach of the applicable legal limit; in the context of which, a person isdeemed to be in breach of this provision if, at any time, he or she refuses or fails to provide a breath,blood or other sample when lawfully required to do so by or on behalf of the Police;“MAX” is defined in clause 12;“Program” means the Program identified on the cover of this booklet;“Rental Day” means each consecutive twenty-four (24) hour period during the Rental Period;“Rental Period” means the period during which the Car is rented by You, beginning at theCommencement Time and ending at the time:(a) You return the Car to Hertz during Business Hours and Hertz accepts return of the ignition key for theCar;(b) You deposit the Rental Wallet containing the ignition key for the Car into the ‘drop box’ at the rental
location to which the Car is returned outside Business Hours (and You remain responsible for the Car until
Hertz has inspected and accepted the return of it the next Business Day);(c) where You use the customer collection service, the earlier of when the Car is collected and areasonable time after the time nominated by You for its collection;(d) Hertz repossesses the Car; or(e) where the Caris lost, stolen or otherwise misappropriated, when the Police are notified of same
(being the time recorded on the Police Report of the incident);“Rental Wallet” means the document wallet which You receive with the Form. The Rental Wallet may
include text labelled ‘terms and conditions’, a Vehicle Accident Report and other general information
which is provided for Your assistance. The text labelled ‘terms and conditions’ and any other information
which appears in the Rental Wallet does not form part of the contract for the rental of the Car;
“Resulting From” means resulting, whether directly or indirectly, irrespective of whether the matter
referred to is the sole or partial cause; and ‘results in’ and similar grammatical forms have thecorresponding meaning;“Single Vehicle Accident” means an Accident not involving a collision between the Car and anotherhttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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vehicle, other than a parked vehicle;“SNO” is defined in clause 12;“Vehicle Condition Report” means the form labelled ‘Vehicle Condition Report’ given to You by Hertz’
representative at the time You rent the Car.
14. OTHER CHARGES
Breakdown Roadside Assistance where the problem for which assistance is requested is not a problem
with, or inherent to, the Car, for example: The Car has run out of petrol or
You have locked the keys in the Car AUS$82.50 (inclusive of GST)
Infringement Administration Fee AUS$33 (inclusive of GST)

SUMMARY OF OPTIONAL SERVICES AVAILABLE FOR RENTALS IN AUSTRALIAThis summary is as of January 1, 2006. Optional services offered, coverages, limits, exclusions, otherfeatures, and prices are all subject to change without notice.
You may purchase optional Renter Protection Services to reduce the amount You are potentially liable topay for any damage to the Car or any damage to any other vehicle or property with which the Carcollided.

PART II. E. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN NEW ZEALAND
The terms and conditions in this Part II. E. ("New Zealand Terms") apply to all Hertz Platinum rentals
commencing in New Zealand. All references in this Part II. E. to clauses and subclauses refer to these New
Zealand Terms.
The following terms and conditions ("New Zealand Terms") apply to all Program rentals commencing in
New Zealand. All references herein to clauses and subclauses refer to these New Zealand Terms.
An agreement made between Hertz New Zealand Limited of Christchurch (hereinafter called "the owner")
which term means Hertz New Zealand Limited or any other licensee pursuant to the Hertz System License
Agreement of the one part and You of the other part. You agree to be bound by and accept the terms andconditions of rental as set out herein, and acknowledge and declare that You are of the age of 21 years or
over, have read and fully understand this agreement.
The following terms and conditions (“New Zealand Terms”) apply to all Program rentals commencing in
New Zealand. All references herein to clauses and subclauses refer to these New Zealand Terms.
An agreement made between Hertz New Zealand Limited of Christchurch (hereinafter called “the owner”)
which term means Hertz New Zealand Limited or any other licensee pursuant to the Hertz System License
Agreement of the one part and You of the other part. You agree to be bound by and accept the terms andconditions of rental as set out herein, and acknowledge and declare that You are of the age of 21 years or
over, have read and fully understand this agreement.

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VEHICLE DESCRIPTION
1. The owner will let and You will take on rental of the motor vehicle described on the Rental Agreement,
hereinafter referred to as “the vehicle”.
DURATION OF RENTAL
2. The term of rental shall be for the period as described on the rental agreement.
PERSONS WHO MAY DRIVE VEHICLE
3. The vehicle may be driven during the period of rental only by You and persons described on the
additional authorised drivers list completed at the time of rental and only if they hold a current driver’s
license appropriate for the vehicle at the time when they are driving the vehicle.
PAYMENTS BY YOU
4. You shall pay to the owner as payment for the rental of the vehicle for the period of rental referred toin clause 2 of this agreement, the rental charge at the rate plus goods and services tax indicated on the
Rental Agreement.
5. In addition to the payment specified in clause 4 of this agreement, You shall pay to the owner ontermination of the rental a distance charge at the rate plus goods and services tax indicated on the Rental
Agreement if available.
6. You shall pay for all petrol or other fuel (but not oil) used in the vehicle during the period of rental. If
You choose not to refuel the vehicle prior to completion, Hertz will provide the service of refueling it, at
the rate plus goods and services tax indicated on the Rental Agreement.
7. In addition to the payment referred to in clause 4 of this agreement, You shall pay to the owner the
insurance charge at the rate plus goods and services tax indicated on the Rental Agreement, for the
insurance coverage set out in clause 10 of this agreement.
YOUR OBLIGATIONS
8. You shall ensure that:(a) The water in the radiator and battery of the vehicle is maintained at the proper level;(b) The oil in the vehicle is maintained at the proper level;(c) The tires are maintained at their proper pressure.
9. You shall ensure that all reasonable care is taken in handling and parking the vehicle and that it is left
securely locked when not in use.
INSURANCE (Loss Damage Waiver)
10. a. Unless insurance is rejected and subject to the exclusions set out below, You and any driverauthorised to drive the vehicle are fully indemnified in respect to any liability You might have to theowner in respect of the loss of or damage to the vehicle and its accessories and spare parts and any
consequential loss of revenue or other expenses of the owner including towing and salvage costs
associated with the recovery of the vehicle and its accessories and spare parts.
Subject to the exclusions set out below, You and any driver authorised to drive the vehicle arehttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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indemnified to the extent of NZ$5,000,000 in respect of any liability he/she might have for damage to any
property (including injury to any animal) belonging to any other person and arising out of the use of thevehicle.
b. ACCIDENT EXCESS REDUCTION (AER)
You acknowledge that You shall be liable in respect of the first NZ$2,200 for vehicle groups B, C, D, E andF or NZ$2,500 for vehicle groups H, J, K, L and M, or any other amount as shown on the front of theRental Agreement, plus goods and services tax, of the damage or loss referred to in the insurance
coverage specified in clause 10. This does not apply to damage or loss resulting from fire or from theft orconversion or attempted theft or conversion of the vehicle. This liability may be reduced to NZ$0 at Your
option by payment of an Accident Excess Reduction (AER) at a rate of NZ$22 (plus GST) per day forvehicle groups B, C, D, E and F or NZ$25 (plus GST) per day for vehicle groups H, J, K, L and M. Rates,
waiver, reduction and excesses may vary with rate and vehicle options and are subject to change without
notice.
How to obtain coverage
Coverage becomes effective if You indicate that You “Accept” Accident Excess Reduction in Your
Enrollment and pay the additional daily charge as stipulated in the Rental Agreement.
EXCLUSIONS
The indemnities referred to above shall not apply where the damage, injury or loss arises when:c. The driver of the vehicle is under the influence of alcohol or any drug that affects his/her ability todrive the vehicle;
d. The vehicle is in an unsafe or unroadworthy condition that arose during the course of the rental andthat caused or contributed to the damage or loss, and the renter or driver was aware or ought to havebeen aware of the unsafe or unroadworthy condition of the vehicle;
e. The vehicle is operated in any race, speed test, rally or contest;
f. You are not a body corporate or department of State and the vehicle is driven by any person otherthan You or any other person named on the authorised drivers list;
g. The vehicle is driven by any person who at the time he/she drives the vehicle is disqualified fromholding or has never held a driver’s license appropriate for that vehicle;
h. The vehicle is willfully or recklessly damaged by You or any other person named on the authorised
drivers list, or driving the vehicle under the authority of You, or is lost as a result of the willful or reckless
behavior of You or any such person;
i. The vehicle is operated outside the term of the rental or any agreed extension of that term.
It is agreed between the owner and You that section 11 of the New Zealand Insurance Law Reform Act
1977 shall apply with respect to the above exclusions as if this clause constituted a contract of insurance.
REJECTION OF INSURANCE (Loss Damage Waiver)11. IF INSURANCE IS REJECTED IN TERMS OF CLAUSE 10 ABOVE, YOU ACCEPT THAT THE VEHICLE IS
RENTED TO YOU AT YOUR OWN RISK IN RESPECT OF LOSS OF OR DAMAGE TO THE VEHICLE AND

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CONSEQUENTIAL LOSS BY THE OWNER. YOU ACCEPT THAT YOU MAY BE LIABLE TO THE OWNER FOR ANY
LOSS OF OR DAMAGE TO THE VEHICLE AND CONSEQUENTIAL LOSS. YOU ACCEPT THAT YOU HAVE NO
INSURANCE COVERAGE UNDER THIS AGREEMENT IN RESPECT OF ANY DAMAGE, INJURY OR LOSS CAUSEDTO ANY PERSON OR PROPERTY. NOTE: Rejection of insurance can only occur with the prior approval of
Hertz.
OWNER’S OBLIGATIONS
12. The owner shall supply the vehicle in a safe and roadworthy condition.
13. The owner shall be responsible for all ordinary and extraordinary costs of running the vehicle during
the term of the rental except to the extent that by the terms of this agreement those costs are payable byYou.
NOTE: By virtue of clause 6 of this agreement, the cost of petrol and other fuel, but not oil, used during
the term of the rental is the responsibility of You.
MECHANICAL REPAIRS AND ACCIDENTS
14. If the vehicle is damaged or requires repair or salvage whether because of an accident or breakdown,
You shall advise the owner of the full circumstances as soon as practicable.
15. You shall not arrange or undertake any repairs or salvage without the authority of the owner except
to the extent that the repairs or salvage are necessary to prevent further damage to the vehicle or toother property.
16. You shall ensure that no person shall interfere with the distance recorder or speedometer or, except
in an emergency, any part of the engine, transmission, braking or suspension systems of the vehicle.
USE OF THE VEHICLE
17. You shall not use or permit the vehicle to be used for the carriage of passengers for rental or reward
unless the vehicle is rented with the knowledge of the owner for use in a passenger service licensed
under Part 1 of the Transport Services Licensing Act 1989.
18. You shall not:a. Sublet or rent the vehicle to any other person;
b. Permit the vehicle to be operated outside Your authority;c. Operate the vehicle, or permit it to be operated in circumstances that constitute an offense by thedriver against section 58 of the Transport Act 1962 (which relates to driving or attempting to drive withexcess breath or blood alcohol or under the influence of drink or drug);d. Operate the vehicle or permit it to be operated in any race, speed test, rally or contest;
e. Operate the vehicle or permit it to be operated to propel or tow any other vehicle;
f. Operate the vehicle or permit it to be operated in breach of the Transport Act 1962, the Traffic
Regulations Act 1976 or any other Act, regulations or bylaws relating to road traffic;
g. Operate the vehicle or permit it to be operated for the transport of more than the number ofhttps://www.hertz.com/rentacar/misc/index.jsp?targetPage=Hertz_Platinum_Terms_And_Conditions.jsp

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passengers or more than the weight of goods specified in the certificate of loading for the vehicle;
h. Drive or permit the vehicle to be driven by any person if at the time of his/her driving the vehicle, Youor the other person is not the holder of a current driver’s license appropriate for the vehicle.
RETURN OF THE VEHICLE
19. a. You shall, at or before the expiration of the term of rental, deliver the vehicle to the address fromwhich the vehicle was rented or to such place of business of the owner or the owner’s agent as may be
agreed upon, or obtain the owner’s consent to the continuation of rental.
b. The rental is not deemed to have finished until the keys have been delivered to the same Hertz depot
the vehicle was returned to.
c. If the vehicle is not returned on the same island it was rented from, an additional fee may be charged,
up to NZ$1,000 (plus GST).
IMMEDIATE RETURN OF VEHICLE WHERE DEFAULT OR DAMAGE
20. The owner shall have the right to terminate the rental and take immediate possession of the vehicle
if You fail to comply with any of the terms of this agreement, or if the vehicle is damaged. The
termination of the rental under the authority of this clause shall be without prejudice to the other rightsof the owner and the rights of You under this agreement or otherwise.
INTEREST ON OVERDUE ACCOUNTS
21. a. You shall be liable to pay interest on all monies due and unpaid calculated at the Applicable Rateon a daily basis from the due date for payment to the date payment is actually received.
b. In addition, You shall be liable for all costs of enforcement and collection (including legal costs on asolicitor and own client basis).
c. For the purpose of the above clause, “Applicable Rate” means a rate of interest equivalent to (x) 7.5%
per annum plus (y) the overdraft rate payable by Hertz NZ Ltd. to its bankers for overdraft
accommodation. A letter signed under the hand of the Manager, Assistant Manager or Accountant of
Hertz NZ Ltd.’s bankers shall be conclusive evidence as to the rate payable by Hertz NZ Ltd. for overdraft
accommodation and for the purposes of calculating the Applicable Rate.
CALCULATION OF CHARGES
22. Rental days consist of a consecutive 24-hour period starting at the time of the commencement ofrental. The minimum rental period is 1 day (24 consecutive hours). Extra hours after allowing a grace
period of 59 minutes are charged for each full or partial hour in excess of a rental day until such extra
hours charged equal the daily rate. If You fail to comply with any restrictions applicable to special rates,
other applicable rates will be charged.
YOU AGREE THAT IN THE EVENT THAT YOU ARE HIRING A MOTOR VEHICLE FOR BUSINESS PURPOSES,
THEN THE CONSUMER GUARANTEES ACT 1993 DOES NOT APPLY PURSUANT TO SECTION 43 OF THATACT.
A COPY OF THE RENTAL AGREEMENT MUST BE KEPT IN THE VEHICLE THROUGHOUT THE TERM OF THE

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RENTAL AND PRODUCED ON DEMAND BY ANY POLICE OFFICER, OR OTHER AUTHORISED EMPLOYEE OF
THE MINISTRY OF TRANSPORT.

OPTIONAL SERVICES
The following summaries of Optional Services offered by Hertz in New Zealand are as of January 1, 2006.
Optional Services offered, coverages, limits, exclusions, other features and prices are all subject to change
without notice.
For rentals at some locations, certain optional services may not be available on the basis of an advancerequest in Your Enrollment to obtain them. (This would be likeliest to occur when, in Hertz’ judgment,
applicable law made it impracticable to offer such services at the location on an advance basis.) In suchcircumstances, the Rental Agreement will not indicate that You have accepted such optional services,even though Your Enrollment specifies that You wish to obtain them for Program rentals in New Zealand.
You may still be able to purchase such services at the commencement of the rental even when they are
not available on the basis of an advance request. To do this, You must advise a Hertz representative at therental location of Your decision to purchase such services at the commencement of the rental and, if suchservices are available at that time, have the representative revise the Rental Agreement to reflect yourdecision.

PERSONAL ACCIDENT INSURANCE (PAI)
How to obtain coverage
Coverage becomes effective when You indicate that you “Accept” Personal Accident Insurance (PAI) in
Your Enrollment and pay the additional daily charge that as of January 1, 2006 is NZ$5 per day (plus GST)
but is subject to change. Such charge is due in full for each full or partial rental day.
POLICY BENEFITS
The following is only a summary of the Master Policy wording, and does not override anything containedin the Master Policy. The benefits and coverage provided are subject to change without notice.
Persons covered: Authorised driver only in control of the vehicle at the time of the accident and/or
passenger/s. The Compensation payable to a passenger is for the Events 1-5 only.
Cover provided: When injury, as defined, results in any of the following Events, the Hertz PAI policy will
pay the following compensation specified for such Event. The maximum amount payable for a passenger
shall be 10% (ten percent) of The Compensation and the balance of The Compensation shall be payable tothe authorised driver.
The Events –Injury resulting in: The Compensation $NZ
1. Permanent Quadriplegia $100,000
2. Permanent Paraplegia $100,000
3. Death $100,000
4. Total loss of one or more limbs $100,000
5. Total loss of entire sight of one

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or both eyes $100,000
6. In hospital cash – 24 hours
continuously – $100 per day max. 30 days
Note: You can only claim for one of the events 1-5 above
Surgical benefits
following injury: The Compensation $NZ
1. Craniotomy $2,000
2. Amputation of one or more limbs $1,000
3. Fracture of limb requiring
open reduction $1,000
4. Dislocation requiring open reduction $500
5. Any other surgical procedure carried out
under a general anaesthetic $100
Exclusions applying to PAI:
• Persons aged 80 years of age or older• Intentional self-injury, suicide• War, invasion or civil war• Illegal or criminal acts
• Whilst under the influence of alcohol or drugs• Failure to comply with provisions of the Rental Agreement• Sickness or disease
Claims: Must be completed in writing as soon as practicable after the events. Forms available at all Hertz
offices.
.
PERSONAL EFFECTS COVERAGE (PEC)
How to obtain coverage
Coverage becomes effective when You indicate that you “Accept” Personal Effects Coverage (PEC) in Your
Enrollment and pay the additional daily charge that as of January 1, 2006 is NZ$5 per day (plus GST) but issubject to change. Such charge is due in full for each full or partial rental day. PEC can only be taken as an
option when taken in conjunction with PAI or PKG.
Policy Benefits
PEC provides benefits to the authorised driver and passengers for loss of or damage to baggage andpersonal belongings. Compensation is paid provided You observe reasonable care in the supervision ofYour personal effects. Some exclusions apply. The following is only a summary of the Master Policy
wording and does not override the Master Policy. The benefits and coverage provided are subject tochange without notice.
Persons Covered
Authorised drivers and passengers.
Coverage Provided
Loss or damage to baggage and personal effects by theft from locked or attended vehicle, collision and/or

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overturning of vehicle, riot and civil commotion, malicious act, fire, flood and the like. If such loss ordamage occurs during the rental period, the Insurer will, as its option and if practicable, repair, reinstate,
replace or provide a cash settlement for the lost or damaged items.
ExcessThe Insured Person shall bear the first NZ$25 of each and every claim under this section.
Benefits
Limit any one article NZ$1,025
Limit per rental period forauthorised driver NZ$3,025
Limit per rental period for authorised
drivers and passengers NZ$6,025
Conditions Relating to Personal Effects Coverage
Each Insured Person shall observe reasonable care in the supervision of baggage and shall take all
requisite steps for the safeguarding and recovery of the lost or damaged property. In the event of loss,
destruction of or damage to property insured hereunder, the Insured Persons:• Shall obtain a police report of the loss or damage due to theft. If the loss or damage is due to otherinsured events, the Insured Persons must advise relevant bodies;• Shall give notice in writing to Hertz as soon as practicable, after the loss or damage occurs;• Shall at their own expense, provide Hertz with relevant information and supporting documentation asrequested by the Insurer;• If You are staying in a hotel/motel, apartment, residential home or the like, the vehicle must be emptyof luggage and/or personal effects if the vehicle is to be left unattended at night, unless it is parked in alocked garage or building.
The Insurer may settle the claim by means of a cash settlement equal to the value of the property at thetime of loss or damage, or at its option and if practicable, reinstate, repair or replace the property lost or
damaged.
In the case of loss or damage to one article which is deemed to be part of a set, the Insurer will only beliable for the value of the individual item which was lost or damaged.
Exclusions
This policy does not cover:
1. Damage by moth, vermin, insects, atmospheric or climatic conditions.
2. Mechanical, electrical or hydraulic breakdown or derangement, loss of data or any consequential loss.
3. Breaking or scratching of fragile items unless You can prove the breakage was caused by fire or
accidental impact to the conveyance (i.e., mode of transport) carrying the articles.
4. Sporting equipment and/or bicycles while in use, furniture or furnishings, or household effects orappliances, or any means of transport and/or parts and accessories of such transport.
5. Money, travelers checks, bank or currency notes, credit or charge cards, vouchers, bonds, coupons,
stamps, negotiable instruments, deeds, manuscripts, securities of any kind, bullion, tools of trade,

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travelers’ samples or any property of any kind when used wholly or partially for business.
6. Wear and tear, depreciation in value or gradual deterioration.
7. Luggage or personal effects left unattended and in an unlocked vehicle.
8. Any goods that are intended for sale or trade.
9. Automobiles, motors, motorcycles, bicycles, boats or any other mode of conveyance, or theiraccessories
10. Animals.
11. Artificial limbs, teeth or the like.
12. Jewelry, precious stones, gold/silver, precious metal, furs or any other article for more than the Limit
Any One Article stated in the policy.
13. Any luggage or personal effects not in the Vehicle at the time of the event giving rise to a claim under
this section.
14. Results from war (whether it be declared or not), invasion or civil war.
15. The Insured Person being under the influence of intoxicating liquor or of a drug, other than a drug
taken or administered by or in accordance with the advice of a duly qualified medical practitioner.
16. For any insured event occurring as a result of the authorised driver failing to comply with theprovision of the Rental Agreement.
Making a claim
Please report any loss or damage to property to Hertz and complete a claim form within 30 days of theloss or damage. Hertz also requires You to promptly report loss of or damage to property to the police (asis appropriate).
POINTS TO REMEMBER FOR PAI AND PEC• The coverage is provided by American Home Assurance Company New Zealand Branch (Level 23, The
ANZ Centre, Albert Street, Auckland) or as otherwise specified.
• Claim forms and notice of any claims should be promptly requested and sent to Hertz Insurance Dept.
Private Bag 4716, Christchurch.
• Hertz is acting as an agent of American Home Assurance Company New Zealand Branch in accordancewith the Intermediaries Act 1994. Hertz does not act as Your agent.
• Hertz pays a flat rate premium to AHA each year. All daily charges collected from renters are kept by
Hertz.
• The information contained herein is intended as a guide only.
• Copies of the Hertz PAI and PEC policies are available on request from Hertz Insurance Dept., New
Zealand Head Office, 801 Wairakei Road, Christchurch, or are available at any Hertz office.
Your duty of disclosure relating to PAI and PEC

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Before You enter into a contract of general insurance with an Insurer, You have a duty under the
Insurance Law Reform Act 1977 to disclose to the Insurer every matter that You know, or could
reasonably be expected to know, is relevant to the Insurer’s decision whether to accept the risk of
insurance and if so, on what terms. You have the same duty to disclose those matters to the Insurer
before You renew, extend, vary or reinstate a contract of general insurance. Your duty does not require
disclosure of matters:• That diminish the risk to be undertaken by the Insurer;• That is common knowledge;• That Your Insurer knows or, in the ordinary course of business, ought to know;• As to which compliance with Your duty is waived by the Insurer.
Non-disclosure
If You fail with Your duty of disclosure, the Insurer may be entitled to reduce the liability under thecontract in respect of a claim or may cancel the contract. If Your non-disclosure is fraudulent, the Insurer
may also have the option of avoiding the Contract from its beginning.
PACKAGE (PKG)
How to obtain coverage
Coverage becomes effective when the renter initials the Package (PKG) “ACCEPT” box when completingthe Enrollment Agreement and pays the additional daily charge. Such charge is due in full for each full or
partial rental day. As of January 1, 2006 the daily charges are NZ$30 per day (plus GST) for vehicle groups
B, C, D, E and F and NZ$33 per day (plus GST) for vehicle groups H, J, K, L and M are subject to change
without notice.
Benefits of Package
Offered at discounted rates, the Protection Package saves You money by providing coverage for less thanwhat You would pay if You were to purchase the options individually. For the highest level of protection
Hertz recommends the Protection Package.
By paying the one daily charge The Package includes the benefits of ACCIDENT EXCESS REDUCTION (AER)
where Hertz agrees to reduce the Accident Damage Excess (referred to in clause 10(b) of these rental
terms and conditions) from NZ$2,200 or NZ$2,500 (or as otherwise specified on the rental agreement) tonil (or as otherwise specified on the rental agreement), Personal Accident Insurance (PAI) and Personal
Effects Cover (PEC).
Details of the provisions, limitations and exceptions of the PAI and PEC policies for New Zealand are set
out separately above.
PART II. F. COMPANY/TRAVEL AGENT ACCOUNTS SUPPLEMENTARY TERMS AND CONDITIONS
Where, by virtue of a separate agreement entered into by You and Company or Travel Agency and Hertz,
arrangements have been made or are subsequently made during the membership period for rentals
by You to be charged to either a Company Account or Travel Agency Account, the provisions in thisPart II. F. set out the terms and conditions subject to which such transactions are to be handled.

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TERMS AND CONDITIONSWHEREAS
You have concluded with Hertz an Enrollment including the number of one or more credit cards, ofwhich You are personally the holder, and authorizing Hertz to charge the Rental Charges against thefirst credit card indicated which has a credit available.
You wish to have the benefit of the Program and have the Rental Charges billed directly to theCompany employing You by debiting an OTTO Account or by billing You using a Travel Agency’s
Account. This supplement is concluded to define the methods of combined use of the Program andthe Company’s OTTO Account or an Agency Account, as well as Your obligations and responsibilities
and those of Hertz in this context.
IT IS AGREED AS FOLLOWS:
1. DEFINITIONS: The following expressions, where used in these supplementary terms and conditions,shall bear the following meanings:“Travel Agency” means the travel agency which has, together with You, signed the Supplement
which has been accepted by Hertz.
“Company” means the company which employs You and which has concluded an agreement withHertz to charge to its OTTO Account the expenses relating to rentals which You make within theframework of the Program.
“OTTO Account” means the Company’s customer account with Hertz or such other account that theCompany agrees is to be debited by Hertz for any charges incurred.
“Agency Account” means the Travel Agency’s customer account with Hertz.
“Reservation” means the transaction by which You, the Company or a Travel Agency give
instructions to Hertz to undertake all the action necessary for the rental of a vehicle in accordancewith the conditions laid down when the reservation is made.
“Rental Charges” means the charges incurred in whatever way and of whatever nature by virtue ofYour rental of a car using the Program (also referred to as “Charges” in these Rental Terms).
“Full Value Voucher” means the vouchers (Car Rental Ticket) issued by a Travel Agency relating to
the total amount of the Rental Charges in connection with the rental which is the subject of thisvoucher.
“OTTO Vouchers” means the vouchers used by the Company and bearing its OTTO Account number.
“Program/OTTO Combination” means the use of Program service while charging the amount of theRental Charges to the Company’s OTTO Account.
“Program/TRAVEL AGENCY Combination” means the use of Program service while charging theamount of the rental charges to the Travel Agency’s Agency Account.

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2. You have read, understood and accepted these supplementary Terms and Conditions.
3. The Company/Travel Agency has concluded an agreement with Hertz, authorizing Hertz to bill itwith the Rental Charges, complying with the conditions laid down below.
4. To have the benefit of Program/OTTO Combination or Program/TRAVEL AGENCY Combination, You
must return to Hertz the Supplement to the Program Enrollment Agreement, completed andauthenticated on the back by the Company/Travel Agency and Yourself.
The authorization given by the Company/Travel Agency can be cancelled at any moment and in theevent of withdrawal from this authorization for any reason whatever, Hertz could not be held
responsible for its refusal to give You the benefit of Program/OTTO or Program/TRAVEL AGENCY
Combination.
5. Program/OTTO COMBINATION:
In completing “Section 3” of the front of the Supplement, You are instructing Hertz to debit the
OTTO Account, the number of which You indicate, with the amount of the Rental Charges relating to
all the rentals You make under the conditions set out in or incorporated by the Supplement.
You certify that the OTTO Account number You have indicated in “Section 3” is in fact the OTTO
Account number of the Company employing You.
6. Program/AGENCY COMBINATION:
In completing “Section 3” of the front of the Supplement, You are instructing Hertz to debit the
Agency Account, the number of which You indicate, with the amount of the Rental Charges relating to
all the rentals You make under the conditions set out in or incorporated by the Supplement.
You certify that the Agency Account number You have indicated in “Section 3” is in fact the accountof the Travel Agency.
7. You undertake to notify Hertz of any change in Your situation entailing the modification of the
OTTO Account or the Agency Account You have indicated in “Section 3” of the Supplement.
8. You undertake to notify Hertz of any modification of Your situation entailing the withdrawal of theauthorization to use the OTTO Account or the Agency Account which You indicated in “Section 3” ofthe Supplement.
9. To benefit from the Program/OTTO Combination or the Program/AGENCY Combination, You (orthe Company or the Travel Agency which makes a reservation for You) must transmit to Hertz, at thetime of reservation, the number of the OTTO Account or of the Agency Account which must be
debited with the amount of the Rental Charges relating to this reservation, as shown in “Section 3” ofthe Supplement, as well as the serial number of the OTTO Voucher or the Agency Voucher (whereapplicable).
10. If, when making the reservation, You (or the Company or the Travel Agency which makes areservation for You) do not inform Hertz of the OTTO Account number or the Agency Accountnumber indicated in the preceding Article, or, where required, the serial number of the OTTO

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Voucher or the Car Rental Ticket, You will not be able to use Program/OTTO Combination and/or
Program/AGENCY Combination. In that case, the amount of the Rental Charges will be charged
against one of the credit cards, or payment cards, which You have indicated on Your Enrollment.
11. To have the benefit of the Program/OTTO Combination or Program/AGENCY Combination, therental conditions indicated when the reservation was made must be identical to the conditions
indicated in Your Enrollment.
12. Moreover, to have the benefit of Program/AGENCY Combination, the following conditions mustbe fulfilled:
1. You must have the reservation made by the Travel Agency;
2. The Travel Agency must issue a “Full Value Voucher.”
13. The OTTO Vouchers issued by the Company or the “Full Value Vouchers” issued by the Travel
Agency are transmitted to Hertz when the reservation is made and Hertz could not be held
responsible for errors which You, the Company or the Travel Agency could commit when making thereservation, transmitting the OTTO Voucher or the “Full Value Voucher.”
14. You undertake not to make a rental using Program/OTTO Combination or Program/AGENCY
Combination if the Company/Travel Agency no longer guarantees Your rentals.
15. A program member who makes a fraudulent use of OTTO Vouchers or the OTTO Accountnumber, or an Agency Account number or a Voucher issued by the Travel Agency, will be
automatically removed from the list of Members of the Program.
16. Program services will be provided in accordance with these Rental Terms for the country in which
the Rental commences, with effect from the date and place of implementation of the contract as
specified during the reservation. The renter must comply with all qualification criteria defined by
Hertz, as indicated in these Rental Terms. Program services will be billed in accordance with the rates
applicable at the time and place of rental.
17. The maximum hiring duration is 30 days. For each rental period over 30 days, a new contract
must be established.
18. Hertz reserves the right not to rent a vehicle to anyone under the influence of alcohol, drugs orother absorbed elements with similar effects on a person’s ability to drive safely.
19. Hertz is not responsible for any damage to or loss of property resulting from the Company/Travel
Agency’s intervention acting solely as an independent intermediary and not as a Hertz Agent or
Employee.
20. Reservations can only be made by car groups and not by car models or specific brands, although
the renter’s preferences are taken into consideration depending on availability.
21. The Company/Travel Agency is liable for all damages, loss or delays resulting from any action by
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inform the renter/driver of his/her obligation regarding the qualification criteria and financial status,
forward all details and special requirements from the driver, in order to make a reservation.

PART G. CHANGES SINCE MARCH 4, 2016

HERTZ PLATINUM RENTAL TERMS
A. GENERAL PROVISIONS APPLICABLE TO ALL HERTZ PLATINUM RENTALS
B. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN THE UNITED STATES AND CANADAC. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN EUROPE, MIDDLE EAST AND AFRICA (EMEA)
D. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN AUSTRALIA
E. TERMS AND CONDITIONS APPLICABLE TO RENTALS IN NEW ZEALAND
F. COMPANY/TRAVEL AGENT ACCOUNTS SUPPLEMENTARY TERMS AND CONDITIONS

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