CONTACT:Daniel Smith+81 3 4333 8882
daniel.smith@hyatt.com

FOR IMMEDIATE RELEASEMICHAEL GOLDEN APPOINTED GENERAL MANAGER
OF GRAND HYATT TOKYOTOKYO, JAPAN (September 2024) – It is a pleasure to announce the appointment of Michael
Golden as the new general manager of Grand Hyatt Tokyo, effective September 12, 2024.
Michael has more than 30 years of experience as a hotelier,with almost 20 years as a general manager for Hyatt across adiverse range of countries, brands and properties. He has awealth of knowledge and experience of the luxury hotelbusiness, acquired through a distinguished career in the AsiaPacific region which has included roles in Australia, Japan,New Zealand, Vietnam, Thailand and Indonesia.
Michael will be responsible for overseeing a dynamic 387room luxury lifestyle destination hotel, as well as ten
extravagant restaurants and bars, 16 event venues totaling
2,800 sq m (30,139 sq ft) and the hotel’s serene spa offering,
Nagomi Spa and Fitness.
Grand Hyatt Tokyo is a landmark hotel in Asia located in
Roppongi Hills, an international entertainment complex andcenter for culture in the heart of Tokyo. The hotel has received numerous accolades since its
opening in 2003, with a four-star rating in the Forbes Travel Guide since 2017 and recognition
as one of the best hotels in Tokyo by Travel + Leisure for 7 years running.
Michael joined Hyatt in 1994 as a Corporate Leadership Trainee before joining the team at Park
Hyatt Canberra as Front Office Assistant Manager. Following successful stints at Hyatt Regency
Coolum and Park Hyatt Melbourne, he moved to Tokyo to become Front Office Manager at Park
Hyatt Tokyo. During 5 and a half years in Tokyo, he progressed quickly to become Director ofRooms and then Executive Assistant Manager at Park Hyatt Tokyo, before leaving for his first
General Manager role at Hyatt Regency Auckland. From 2005 – 2023, Michael led a variety ofhotels across Asia Pacific as General Manager, including Park Hyatt Saigon and Park HyattBangkok, before leading the cluster leadership transition for Andaz Bali and Hyatt Regency Bali.
Since March 2024, he has been based in Hong Kong as General Manager, Operations for Hyatt
International Asia Pacific.

“I am thrilled to be joining Grand Hyatt Tokyo. This dynamic luxury lifestyle destination offers
remarkable experiences for travelers, and I am excited to have the opportunity to support theteam by passing on my experience and ideas,” says Michael. “As competition within thehospitality industry intensifies, Grand Hyatt Tokyo will continue to focus on providing guests withmemorable moments of more and offering personalized, warm service inspired by the iconic
Japanese spirit of ‘omotenashi.’”With 30 years of experience at Hyatt properties and a track record of success in the Japanesehospitality industry, Michael joins Grand Hyatt Tokyo during a pivotal period of growth as Japan
experiences a significant increase in business and leisure travel. His leadership and experience
will be crucial as the hotel aims to fulfil increased demand for luxury travel in Japan.
Career History
1992 Graduates from the School of Business Management at Charles Sturt University, Australia
1994

Joins Hyatt as a Corporate Leadership Trainee

1995

Joins Park Hyatt Canberra as Assistant Front Office Manager

1997

Joins Hyatt Regency Coolum as Assistant Front Office Manager

1999

Joins Park Hyatt Melbourne as Assistant Front Office Manager

1999

Joins Park Hyatt Tokyo as Front Office Manager

2001

Promoted to Director of Rooms

2003

Promoted to Executive Assistant Manager

2005

Joins Hyatt Regency Auckland as General Manager

2007

Joins Park Hyatt Saigon as General Manager2014

Joins Park Hyatt Bangkok as General Manager

2022

Joins Andaz Bali and Hyatt Regency Bali as Cluster General Manager

2023

Joins Lancemore Milawa as General ManagerLancemore Milawa is a Mr & Mrs Smith hotel available on Hyatt’s loyalty program, Worldof Hyatt

2024

Joins Hyatt International Asia Pacific as General Manager, Operations – Asia PacificSeptember 12, 2024 Assumes leadership of Grand Hyatt Tokyo as General Manager

About Grand Hyatt Tokyo
Grand Hyatt Tokyo is a dynamic lifestyle destination hotel located in Roppongi Hills, aninternational hub for culture in downtown Tokyo. Since its opening in 2003, the hotel has been
acclaimed by some of the world's leading travel magazines, including a four-star rating fromForbes Travel Guide for 8 consecutive years until 2024 and 6 consecutive years on Travel +Leisure’s list of Tokyo’s best hotels. A total of 387 uniquely designed guestrooms and suites
including the stunning Presidential Suite, the only suite in Tokyo with its own heated outdoor
pool, feature a selection of natural woods and fabrics to create the ideal residential ambience.
Ten unique restaurants and bars focus on culinary authenticity, design originality, quality andservice, while 16 event facilities spanning 2,800 square meters (30,139 square feet) of spacefeature advanced technology and are overseen by a dedicated team of planning specialists.

Nagomi Spa and Fitness provides hotel guests and private members a serene facility for fitness
and relaxation. With its dramatic design and spectacular service, Grand Hyatt Tokyo offers
guests a wide range of experiences that will transform their visit to Japan into an unforgettableadventure. For more information, please visit tokyo.grand.hyatt.com.

About Grand Hyatt
Around the world, Grand Hyatt hotels bring travel dreams to life by celebrating the iconic insmall details and magnificent moments. Located at the crossroads of local culture and global
business within major gateway cities and resort destinations, each Grand Hyatt hotel is uniquely
designed to be a captivating destination within a destination. Grand Hyatt hotels deliver
welcoming and elevated service, first-class accommodations and an abundance of options
within a multicultural backdrop of dramatic architecture and bold and vibrant design. Grand
Hyatt hotels boast inventive restaurants, luxury spas, fitness centers, and business and meetingfacilities. For additional information or to make a reservation, please visit grandhyatt.com.
Follow @GrandHyatt on Facebook and Instagram, and tag photos with #GrandHyatt.
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