The Committee for the Promotion ofA Multicultural Fukushima City
【SECOND MEETING】
DATE & TIME: JANUARY 16 TH (THURS) 2020 FROM 1:30PM
LOCATION: FUKUSHIMA CITY HALL 4 TH FLOOR MEETING ROOMOUTLINE
1. Review of the First Committee MeetingPg. 1 – Pg. 10
2. Regarding Other Opinions
Pg. 11 – Pg. 16
3. Results of the Foreign Resident Survey Investigation
Pg. 17
4. Multicultural Fukushima City Promotion Guidelines (Draft) Pg. 18 – Pg. 20
5. Revision of the Lifestyle Guidebook
Pg. 21
6. Office Notices
Pg. 22

1. Review of the First Committee Meeting (Part 1)【Opinions from Committee Members】(1) Regarding the Guidelines for the Promotion of a Multicultural Fukushima City
① The definition of foreign persons who will be who are the intended recipients of assistanceshould not be strictly dictated by nationality, but should be widely defined as persons who
require assistance to fit into Japan’.
② English is the main language used when assisting foreign travelers at the information
center even for those whose native language is not English③ There are examples of municipalities that provide language support to students who
require Japanese assistance without a time limit on teacher dispatch. Thus, it is expectedthat the composition of the guidelines will make such policy a reality.

１1. Review of the First Committee Meeting (Part 2)【Opinions from Committee Members】(2) Regarding the Lifestyle Guidebook① The publication of information pertaining to rubbish collection days in multiple
languages is also required. Currently, as a result of Japanese-only signage, someresidents may have acquired incorrect impressions regarding foreign residents.
② Though there are instructions to ‘check the website regarding disaster information’,let alone information in Japanese, the amount of information disseminated inmultiple languages is insufficient.
③ With regards to disaster information, information is being disseminated not only bythe city, but also at the tourism convention association.

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1. Review of the First Committee Meeting (Part 3)【Opinions from Committee Members】(2) Regarding the Lifestyle Guidebook① Most foreign residents obtain disaster information through mobile applications
and the foreign resident community etc.
② There were also examples of Japanese people who support foreign residents
disseminating disaster information.
③ With regards to disaster information, it’s should not only be disseminated throughthe City and Tourism Convention Association social media, but it is also importantthat information dissemination occurs through the online community.

３1. Review of the First Committee Meeting (Part 4)【Opinions from Committee Members】(3) Regarding Other Lifestyle Sectors ≪Information Dissemination & Sharing≫① With regards to multi-lingual translation, while the use of translation tools such as
electronic interpreting applications etc. is anticipated, these should be obtained withfocus primary on their functionality.
② The requirement of an interpreter registration and dispatch initiative for foreign persons.
③ As there is a deficiency in medical interpreters, we would like a variety of related groups,
not necessarily limited to medical facilities, to cooperate in initiatives to foster medicalinterpreters.

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1. Review of the First Committee Meeting (Part 5)【Opinions from Committee Members】(3) Regarding Other Lifestyle Sectors ≪Information Dissemination & Sharing≫④ It is anticipated that, when responding to foreign residents, rather thansimply providing pamphlets, the function of the City Hall will be the direct
provision of information: Acting as a front-line access point and introducing
a variety of opportunities to participate in activities etc.

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1. Review of the First Committee Meeting (Part 6)【Opinions from Committee Members】（３）Regarding Other Lifestyle Sectors≪Communication≫⑤ Ongoing support is required for Japanese language assistance targeted atyoung students and guardian support, as is support for information exchangeand sharing.
⑥ Holding exchange events that connect participants to a variety of circles, sports,
and cultural activities.
⑦ Deepening the understanding of living together with foreign people, especiallyfor children, will lead to changes in awareness across all of Japan.

６1. Review of the First Committee Meeting (Part 7)【 Opinions from Committee Members 】(3) Regarding Other Lifestyle Sectors≪Communication≫⑧ As children, rather than adults, have less reluctance in interacting withforeign people, it would be good for children to interact with foreign
people from a young age, and get used to seeing different colored eyesand skin etc.
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1. Review of the First Committee Meeting (Part 8)【Opinions from Committee Members】(3) Regarding Other Lifestyle Sectors≪Acceptance Infrastructure Services≫⑨ The provision of Wi-Fi is an important tool for people who have come fromoverseas to be able to communicate.
⑩ Along with the expansion of Wi-Fi services in public facilities, ease-of-use
and ease-of-connection initiatives should also be considered.
⑪ How the awareness of the host-side residents can be changed and thedevelopment of that awareness is also important.
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1. Review of the First Committee Meeting (Part 9)【 Opinions from Committee Members 】(3) Regarding Other Lifestyle Sectors≪Mutual Understanding≫⑫ When considering the local community, the entrance of foreign residents into neighborhood
associations is also anticipated.
⑬ While on one hand many foreign citizens and foreign exchange groups attend international
exchange events, there is no such awareness for many citizens, and exchange activities areinward-facing.
⑭ In alignment with foreign people’s understanding of Japan, mutual understanding that alsoenhances the understanding of the Japanese people on the accepting side is required.
⑮When composing the guidelines, perspectives on the management of conflict, the cause of which
is based in different lifestyle rules, are also required in considering cohesiveness.

９1. Review of the First Committee Meeting (Part 10)【Opinions from Committee Members】(3) Regarding Other Lifestyle Sectors≪Mutual Understanding≫⑯ Ongoing international exchange events should be aware of initiatives thatallow foreign people to participate more in society, and should enable
foreign residents and Japanese participants to learn about each other’sculture.
⑰ Integrating an orientation that aligns closely with foreign residents
experiencing issues into the guidelines upon their composition, will lead toforeign-person friendly town planning.
102. Regarding Other Opinions (Part 1)【Opinions from Committee Members and Residents etc., Participants in the‘2nd Fukushima Genki Talk’ (※)】
(1) Regarding the Multicultural Fukushima City Promotion Guidelines≪Information Dissemination & Sharing≫① When foreign persons are attempting to obtain information, while providing pamphlets
is important, it would be good if there was first of all a place that residents can easily visit toask, and that will take responsibility to address the issues.
※ ‘Fukushima Genki Talk’ : The City Mayor and residents of Fukushima City directly engage in a discussion, exchanging
opinions on the theme of current issues and the future of Fukushima City.
Theme of the ‘2nd Fukushima Genki Talk’: Multicultural City Planning/ 11 participants in addition to foreign residents.

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2. Regarding Other Opinions (Part 2)【 Opinions from Committee Members and City Residents etc., Participants inthe ‘2nd Fukushima Genki Talk’ 】（１） Regarding the Multicultural Fukushima City Promotion Guidelines≪Communication≫② The length of separate, in-school Japanese language assistance for students is insufficientand, as there are also cases where students can’t keep up with in class, we would likethe length of Japanese assistance to be increased.
③ Multicultural integration should be considered over the long-term, and we would like thecontents `Looking at Our Own Country’ as part of `Multicultural Integration’ to beincluded in children’s education.

122. Regarding Other Opinions (Part 3)【 Opinions from Committee Members and City Residents etc., Participants in the‘2nd Fukushima Genki Talk’ 】(1) Regarding the Multicultural Fukushima City Promotion Guidelines≪Provision of Accepting Infrastructure≫④ The installation of Wi-Fi is important heading into the Olympics.
⑤ In the case of foreign residents who don’t speak the language, if they become sick when
no one is at home to support them, it is very dangerous, and an interpreter is needed toconvey to the doctor nuances only the individual themselves can understand.

132. Regarding Other Opinions (Part 4)【Opinions from Committee Members and City Residents etc., Participants in the ‘2ndFukushima Genki Talk’】(1) Regarding the Multicultural Fukushima City Promotion Guidelines≪Mutual Understanding≫⑥ The facilitation of participation in opportunities for foreign residents to learn lifestylerules, such as anti-crime lectures or courses on traffic laws, should be planned acrosssociety as a whole.
⑦ The guidelines should include practical things that can be easily taken up by those outside
the municipality; local organizations, regular citizens and foreign residents themselves.
⑧ There are no full-time employment positions where foreign residents to make use of theirlanguage ability in Fukushima.

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2. Regarding Other Opinions (Part 5)【Opinions from Committee Members and City Residents etc., Participants in the‘Second Fukushima Genki Talk’】(1) Regarding the Multicultural Fukushima City Promotion Guidelines≪Mutual Understanding≫⑨ As praying is part of some foreign people’s lifestyles, we wish for the provisionof prayer rooms to be considered when thinking about internationalization.
⑩ There needs to be more consideration towards the fact that there are somefoods foreign people can’t eat, such as the displaying of ingredients used inrestaurants.

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2. Regarding Other Opinions (Part 6)【Opinions from Committee Members and City Residents etc., Participants in the‘Second Fukushima Genki Talk’】(2) Regarding the Lifestyle Guidebook① It would also be effective to introduce the use of the phone application ‘Sannaru’ (Three R’s).
② Each section title of the lifestyle guide should use easy to understand expressions, such as ‘ifyou…’ or ‘when you…’.
③ The ‘Telephone Consultation Service for Foreign Workers’ should be included.
④ As there is a limit to the number of languages in which the guide can be published, the use ofeasy Japanese with hiragana readings, and cartoons etc. should be considered.
⑤ Disclosure of information on medical facilities that can also respond to foreign persons whocannot speak Japanese freely.

163. Results of the Foreign Resident Survey(1) Joint Foreign Resident Survey by Fukushima Prefecture and Fukushima City
【Implementation】 Late October 2019 to November 15th 2019
【Method】 Sent out at random to citizens over 20 years of age.
384 people (※sent out to around 2,800 people across the whole prefecture)※The survey form was translated into Chinese, English, Korean, and Vietnamese in response to
the nationality of the recipient.

(2) Survey Results※ As the collection and statistic calculation process has currently not
yet been completed, and we plan to share the results in following
meetings.
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4. Multicultural Fukushima City Promotion Guidelines (Draft)【Summary】 ※A detailed image of the guidelines (draft) included in additional documents.
(1) Those Covered by the Guidelines:① Foreign residents② Residents who have roots overseas (including returned Japanese nationals)③ Local residents (Japanese nationals), organizations & businesses※foreign tourists included where required.

(2) Structure of the Guidelines:① Position of these guidelines (planning system)② Significance of multicultural integration③ Fundamental approach of the multicultural integration policy④ Fundamental plan connected to the promotion etc. of an inclusive society⑤ Multicultural City Fukushima Promotion Package (connected to the budget)18

4. Multicultural Fukushima City Promotion Guidelines (Draft)【Summary】(3) Fundamental plan for promoting a society inclusive of foreign people (draft)≪Principal Guideline 1≫Ensuring means of disseminating and sharing correct information(Reference Opinions) Many displays are Japanese-only, lack of multi-language information, dissemination ofinformation through connections with other organizations etc., information sharing through mobile applicationsand SNS, making use of translation tools.

≪Principal Guideline 2≫Implementation of Smooth Communication(Reference Opinions) Ongoing support of Japanese assistance for students, sharing of information with guardians,
cultural exchange through international exchange events, understanding of living alongside foreign people.

≪Principal Guideline 3≫Lifestyle Services & Improvement of Infrastructure(Reference Opinions) Provision of easy-to-use and easy-to-connect-to free Wi-Fi, interpreting & translation
initiatives, insufficient multi-lingual information, information sharing through connections with organizations etc.

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4. Multicultural Fukushima City Promotion Guidelines (Draft)【Summary】(3) Fundamental plan for promoting a society inclusive of foreign people (draft)≪Principal Guideline 4≫Promotion of an inclusive society with mutual understanding and respect.
(Reference Opinions) Inclusion of foreign residents in neighborhood associations, increase and development ofresidents’ awareness as hosts, mutual understanding incl. that of host side, places foreign residents can play an activerole, study of different lifestyle rules and conflict management.

≪Principal Guideline 5≫Understanding of needs & improvement and strengthening ofacceptance policies.
(Reference Opinions) Internally focused exchange activities, exchange events that connect with a variety of circles andsports activities, improvement of understanding of multicultural inclusion and one’s own culture from a young age.

≪Principal Guideline 6≫Provision of structures to comprehensively promote acceptance policies.
(Reference Opinions) Information sharing through connections with other organizations, introduction of initiatives by
each organization/facility.

205. Regarding the Revised Lifestyle Guidebook Draft(1) Reference opinions regarding published contents and layout revision (re-publish)① Published Contents
・Multi-language translation of trash collection days・Insufficient amount of information dispersed in multiple languages (don’t only introduce websites).
・Dissemination of disaster information through mobile applications.
・Collective introduction of initiatives of related organizations & facilities.

② Regarding Publication Layout
・Publication layout that is easy to understand at a glance (phrasing of titles etc.)
・Guidebook-like simple expressions and clean layout.
・Use of easy Japanese with readings, as well as cartoons etc.

(2) In regards to the revision of published contents etc. (draft) ※see extra documents21

6. Internal Communication※ The Next (3rd) Committee Meeting will be held;
Time & Date:

Mid-February

Location:

City Hall 4th Floor Meeting Room (planned).

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