Privacy Policy
We shall collect certain personal information from you, such as your name, address, email
address, mobile phone numbers, etc. for provision of services to you. Information we collectabout you will not be disclosed by us to any other third party unless it is related to fulfillment ofservices to you or authorized by law. The information you submit when opening a ZipX(HK)account, or when you use the Services via the ZipX(HK) website may be transferred to, stored in
and/or processed in other countries when such transfers, storage and/or processing arenecessary to provide ZipX(HK) services to you. By opening a ZipX(HK) account, you agree to thetransfer, or storage and/or processing of certain personal information in such countries. Under
the Personal Data (Privacy) Ordinance, you have a right to request access to information about
you held by us. If you wish to do so, please access your own account profile at My Account,
Personal Account, Account Information using your login and password in the website.
You may contact us if you have any questions or concerns about the privacy data you give us.

The information we collect and how it is used:
ZipX may collect information from you via this website or by e‐mail, telephone, live chatsessions, or alternate electronic or paper communication.
Information collected
Any personal details you submit, such as name, address(es), telephone numbers, e‐mailaddress, etc. are used only to enable us and our suppliers to provide service to you, forexample: to create and maintain your ZipX account; to process your orders for ZipX
services; for receiving, storing, processing and shipping your packages; and forcommunicating with you. All information you supply will be treated in a confidential
manner. Your computer system information including type and IP address (yourcomputer's individual identification on the Internet) may be automatically logged by ourweb server.

Cookies
Cookies are small bits of information stored on your own computer and are used toenhance your interactive experience on the ZipX website. Our use of cookies allows us
to retain the state of your web session and also to personalize and enhance yourexperience on our website. In registering with ZipX and by using ZipX service, youconsent to our use of cookies. You can, if you wish, remove, control, manage or blockcookies on your machine by following instructions in your web browser's Help menu;
however, if you block all cookies, it may adversely affect your interaction with ourwebsite.

Web beaconsWe may use web beacons on our site or in our e‐mails. A web beacon is an electronic
image which is used to recognize a cookie on your computer when you view a web pageor e‐mail. Web beacons help us measure the effectiveness of our site in various ways,
for example, collecting statistics on the number of individuals who visit our site or whena particular web page is viewed. The information we collect may include some limited
personal information, and web beacons allow us to recognize users by accessing
cookies. We may also combine the information that we collect through web beaconswith other personal information we have collected from you. We use all of thisinformation to personalize and provide a better experience on our website for you. By
using our website and our service you consent to these uses of web beacons.
Password security
When you log in to your ZipX account, other users will not be able to access yourinformation, even if they know your account number, without your password. To
prevent other people from accessing your information, you should keep your password
confidential and secure and be sure to sign off from your web session if you are using ashared computer or mobile device. You can change your password by logging in to 'My
Account,' and we recommend that you do change it periodically.

Credit card information
As a general rule, we do not store credit card information for customers using ZipX.
These data are securely transferred to credit card company through their payment
portal. We also accept payments via PayPal and fully comply with all related security
requirements, ZipX does not store any of your PayPal data.

Shipment information
Information about the packages being shipped to you will be provided to the necessary
authorities for export, import, duty and tax purposes, and for security screening. The
information may include your name, delivery address, description of the goods, theirvalue, the number of pieces, and the weight of the package. This information is requiredby law and regulations applicable in the countries from where and to where packages
are transported.

Your e‐mail address
We use your e‐mail address to communicate with you about your orders (e.g., receipt ofpackages at your Suite address, questions about the products you have ordered or theirvalue, obtaining your shipping instructions, confirming your orders, reminders about ourstorage services, and advising you when your package has shipped). We also use your e‐
mail address to send you communications about our products and services that yourequest. Occasionally we may communicate with you by e‐mail to request you toparticipate in a customer survey.
Disclosures required by law
We may need to disclose your personal information if required to do so by a court or
government agency, or as may otherwise be required by law.

Websites linked to our site
If you click on any of the external websites linked to the ZipX site, the business operating theother site will know that you accessed it from our site. Most of the external links on our site lead
you to Merchants who sell the products you are interested in. If you click on a Merchant's sitefrom our site, that Merchant will know the activities and transactions you undertook on thatsite. External sites may collect personally identifiable information about you. This Privacy Policy
does not cover the information practices of those other websites. You should check their privacy
policies if you have concerns about the information they collect.
Where personal information is stored and processed
To enable us to provide ZipX services to you, it is necessary to store and process your personal
information on our systems and the systems of our trusted partners. As stated in our Terms andConditions, by creating a ZipX account and using ZipX services, you are giving consent for thepersonal data you submit to be stored and processed in one or more of these locations.
Your rights
You can update or correct your personal details at any time by logging in to 'My Account'. You
can request us to remove your personal information by terminating your account or
contacting Customer Service. However, please note that we may need to keep some personal
data in order to process your orders or to comply with our service obligations.
We will also provide you, on request a copy of any personal information we hold about you.