Combining
quality, controland confidence

JJW
Hotels & Resorts     Transport, Travel & Leisure• Established in 1988
• Europe and the Middle East
• Using Kaspersky Endpoint
Security for Business Selectmbiinternational.com

JJW hotels is an award-winning
hospitality, hotel and leisure businesswith a portfolio including some of themost prestigious properties in Europe.
It is part of the $9 billion MBI International group of companies, which includes
real estate and oil businesses and operations across Europe, the Middle Eastand the United States. The jewels in the JJW crown include the Grand Hotelin Vienna, four luxury hotels close to the iconic Champs-Elysees in Paris, The
Scotsman in Edinburgh and five-star golf and leisure complexes in Portugal andthe Cote d’Azur.

Challenge
JJW has an international reputation for the quality of its hotels and resorts andthe exemplary service it provides for its guests.

"Because our mission
is to deliver an hotel
group fully alignwith the vision of ourLeader Mohsen Al
Jaber, Vice Chairman.
A complete secureand 360º solution
was imperative for
us to include on theIT Transformation
initiated byNovember 2015.”

To maintain its high standards, it is essential that its IT systems and infrastructure
operate smoothly and seamlessly, enabling staff to take bookings, to check guests
in and out without delay and to ensure that all operations run efficiently and costeffectively.
Of paramount importance is the need to maintain the absolute security of guests’confidential personal and credit card details, and the hotel’s commercially sensitive
corporate data.

Paulo Ferreira,Group IT Director, JJW Hotels& Resorts (MBI Holding)

2Secure
Protection from ransomware
delivers business confidenceControl
Confidential guest and corporate
data protected

MobileAll mobile devices controlled andprotected

Performance
Renewed confidence frees time forstrategic, high value work

But Tiago Reis, Group IT Infrastructure Manager, JJW Hotels & Resorts (MBIHolding) was concerned about the performance of the IT security software
on JJW Hotel’s servers and workstations. He felt that they were vulnerable toattack and his efforts to understand the full scope and scale of the risk werebeing compromised by a lack of information. It was difficult to access reports
about the existing solution’s performance and managers were unable to control
employees’ access to potentially risky applications and web pages.
Tiago Reis said “To ensure that our hotels and our guests were properly
protected I gave instructions to all of the main players in the marketplace,
inviting them to respond to our requirements with their best solutions andproposals.
“It was clear that Kaspersky Lab could do everything that we needed and witha really nice price too. There were cheaper bids but their quality was not as
good as Kaspersky Lab's. We read the industry reports and testimonials of
businesses using Kaspersky Lab, and the combination of these things gave us
the confidence to go ahead with Kaspersky Lab.”The Kaspersky Lab solution
Centrally managed in Portugal the Kaspersky Lab platform is providing IT
security visibility at all 40 hotels on one central console. At the same time, local
hotel management are able to see what’s happening on their own machines anddevices too, but with ultimate control of the estate as a whole held at JJW’s
headquarters in the Algarve.
Tiago Reis added “The Kaspersky Lab platform provides a full suite ofprotection, for our servers, workstations, tablets, laptops and mobile devices.
We are now getting so much information, some that we didn’t know existed!

Global40 properties across four European
countries and the Middle East

“We have been able to fine tune the solution to meet our specific needs
and this process will continue. We can see what users are accessing and thetechnology is doing its job very well, identifying potential attacks and stoppingthem before they become a problem.

3

40Properties

1,500
Licenses“We have experienced ransomware attacks in the past and we lost information –now we have Kaspersky Lab we can identify the threat and control it.
“The system is saving us a lot of time and money too. If our systems are notrunning we cannot provide our services, but now employees can concentrate on
helping our guests rather than worrying about our IT.
“Since we installed Kaspersky Lab we have not had any problems fromransomware or other attacks. We have confidence in it, so we keep an eye on it
and work on it when we need to but otherwise we can forget about it and get on
with our jobs.

“We are now able toreally fully protect
our company withKaspersky Lab,
which is something
we couldn’t say withconfidence before.”“We have set controls and policies on what our employees are doing to minimize
risk – it is so easy to create the policy, apply the policy and edit the policy – all
our activity is now covered by policies.”

Tiago Reis,
Group IT Infrastructure Manager,
MBI International“Once we have the solution tuned exactly as we want it, we plan to access some
additional features which we feel are important for us,” says Tiago Reis. “Inparticular we want to install Kaspersky Lab's encryption technology on our harddrives, for an added layer of protection.

JJW Hotels also worked with Liderlink Business Solutions, a Kaspersky Lab
partner with lots of experience of endpoint security deployments in Portugal,
to ensure that the company achieved the very best from the solution andmaximized its performance.

Adding additional features“We have a close relationship with the Kaspersky Lab team here in Portugal,
they’re always available to help us, the support is great, we send them an email
and they respond with a solution, not just a work around. The solution is working
very well – it has taken a weight off my shoulders!
LIDERLINK Business Solutions isa technology company focused ondelivering IT solutions that add morevalue to our customer’s business,by merging the best and mostadvanced products with our deepknow-how and experience we canfocus every solution to completely
meet each customer’s needs.

“Before Kaspersky Lab it was a concern for me that I couldn’t provide theinformation and the reassurance that my management colleagues needed about
our level of protection. Now I can report on performance and any issues very
easily, without having to dig for the information and I can devote time to othersecurity developments and projects.
“With the success of Kaspersky Lab for JJW Hotels, we now plan to deploy
Kaspersky Lab across our entire group, so that all of our businesses can enjoy
the same level of protection – and the benefits that delivers.”

We are a Kaspersky Gold Partnerwith many years of experience
implementing the excellent
Kaspersky security products on
medium to large customers withglobal presence.
For more information, visit
www.liderlink.pt

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