October 30, 2019

JTB Business Travel Solutions and SB C&S start business tie-up forbusiness operation reform support service- Joint BPO service by using business travel/expense management solution J’sNAVI NEO andRPA-AI-OCR JTB Business Travel Solutions Inc. (headquarters: Koto-ku, Tokyo, President and CEO: Masamitsu
Shibuya, hereinafter referred to as “JTB-CWT”), a JTB group company offering the businesstravel/expense management solution J’sNAVI NEO, has started a business tie-up with SB C&S Corp.
(headquarters: Minato-ku, Tokyo, President and CEO: Yasuo Mizoguchi, hereinafter referred to as “SBC&S”). Through this tie-up, we support our customers in improving the efficiency of a series of corporate
expense-related business processes, successfully achieve business operation reforms and workstylereforms, and support our customers’ departments in charge of managing expenses to concentrate on theircore businesses.
JTB-CWT offers the J’sNAVI NEO, a solution to improve the efficiency of a series of corporate businesstravel and expense-related business processes from prior applications for business travel and expenses
to arrangements and approvals for business travel and expenses. By using the business travel
arrangement functionality of the J’sNAVI NEO, you can eliminate the processes of making advanced cash
payments for travel expenses and matching such travel expenses. However, you had to go through theprocesses of submitting original copies of receipts and matching them for confirmation and approval forany expenses that were incurred during business travel and required evidence, such as receipts.
SB C&S offers Business Process Outsourcing (BPO) services, which provide a series of businessprocesses, such as converting into electronic receipts and entering and checking and approving data, onbehalf of customers who are using the J’sNAVI NEO to support customers’ non-core business efficiency.
SB C&S has been eagerly adopting RPA and AI technologies and offers highly accurate and fast BPO
service by using the RPA and AI-OCR.
In recent years, an increasing number of companies are making efforts for paperless business
operations to support the Revised Law Concerning the Preservation of National Tax Records in ElectronicForm, which deregulates the restrictions on the storage of paper documents. For paperless business
operations, however, internal corporate business reforms and the review of internal business operations
are essential. By using our joint service, you can achieve effects similar to supporting the Revised Law
Concerning Preservation of National Tax Records in Electronic Form without changing your daily
operational workflows.

Through this tie-up, we will make the best use of know-how and development capabilities both of us
possess and seek better efficiency for business expenses management. We will also further promote joint
business development and sales activities to solve problems for our customers.

Benefits of tie-upLabor-saving for expenses management, such as travel expenses, and the concentration of humanresources on core businessesTransparent usage records of travel expenses and enhancement of high-level governanceConstantly achieving improvement for expenses management and reduction of business loads as adefinitive means of workstyle reforms

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Supporting moves to the Revised Law Concerning Preservation of National Tax Records in Electronic
Form without strain

Achieving business operation reforms on an individual company basis which are independent of thesystems in useAbout J’sNAVI NEO
J’sNAVI NEO is a comprehensive SaaS-based business travel/expense management solution thatcombines an online business travel arrangement system and business travel/expense workflows. It is an
all-in-one type of SaaS-based business expenses management system that can be used not only fordomestic and overseas business travel applications, arrangements, expenses management, andpayments but also for the daily application and management of short-distance travel and socialexpenses. By using this single system, you can manage once-dispersed work and information from acentral point, which will allow you to further improve your business efficiency and laborsaving efforts.

<Features of J’sNAVI NEO> You can set various antifraud checks and precise rules, which will allow you to move your expense
management from paper-based management to system-based management without changing
your existing business travel/expense rules.
 You can use this system for daily expense management, such as capturing the breakdowns ofcorporate credit cards and transportation IC cards and linking to search software for transportation
fares and supporting smartphones. You can also link this system to your accounting software byusing the CSV format.
 You can make business travel arrangements through the online reservation system of the JTBCWT. You do not have to hand over cash and receipts because the ticket fees will be invoiced in alump sum to your company at a later date, which will allow you to easily achieve cashless andpaperless operations as far as business travel arrangements are concerned.
 The system fully supports the requirements stipulated in the Revised Law Concerning Preservation

of National Tax Records in Electronic Form.
 J’sNAVI NEO official web site
https://www.jsnavineo.com/<Features of BPO Service>BPO Service website
https://www.casbpo.jp/[About JTB Business Travel Solutions Inc.]
Company name: JTB Business Travel Solutions Inc.
Representative: Masamitsu Shibuya, President and CEO
Address: NBF Toyosu Canal Front, 5-6-52, Toyosu, Koto-Ku, Tokyo 135-0061 JapanFounded: August 2000
Corporate web site: http://www.jtb-cwt.com[About SB C&S Corp.]
Company name: SB C&S Corp.
Representative: Yasuo Mizoguchi, President and CEO
Address: Shiodome Sumitomo Bldg., 1-9-2 Higashi-shimbashi, Minato-ku, Tokyo 105-0021 JapanFounded: April 2014
Corporate website: http://cas.softbank.jp/<Contact for media inquiries>
JTB Public Relations Division: TEL: +81-3-5796-5833<Contact for inquiries from general customers, companies>
T&E Solution Division, JTB Business Travel Solutions Inc.
TEL: +81-3-5548-8447
Contact person: Seki