hardware guidesolo#createtogether

Contents
Welcome........................................................................................................................................................................................................................................................................3
What’s in the box ?....................................................................................................................................................................................................................................................4
Front panel.....................................................................................................................................................................................................................................................................5
Back panel................................................................................................................................................................................................................................................................6-7
Card configuration...............................................................................................................................................................................................................................................8-9
Quick start....................................................................................................................................................................................................................................................................10
Maintenance................................................................................................................................................................................................................................................................11
Accessories.........................................................................................................................................................................................................................................................12-13
General information...............................................................................................................................................................................................................................................14
Support..........................................................................................................................................................................................................................................................................15

solo hardware guide | Q2 2018

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WelcomeYour new solo is just minutes away from being show ready. Please read the instructions in this hardware guide carefully in orderto understand how to work with your new server. Please also refer to our online user guide at help.disguise.one.
The solo is a 2U standalone server with failover capabilities. Featuring HDMI and SDI capture, Pro Audio and 10GB ethernet
ports, 2x 4K outputs, 2TB fixed storage SSD and full redundant capabilities.
Please ensure your machine has been delivered in the configuration you ordered by comparing your machine to thespecifications in the card configuration chapter in this booklet.
We put great care and effort into the development and manufacturing of our products. Please contact your sales manager or oursupport team if you experience any issues with this product. Contact details can be found on the back page of this booklet.
We hope you enjoy your solo and if you have any questions or feedback for us, we’d be happy to hear from you.
Kind regards,The disguise Teamsolo hardware guide | Q2 2018

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What’s in the box?
Accessories:
1) IEC Power cable EU / UK / US
2) Hardware Guide
3) Pro Audio break out cables**only if Pro Audio was purchased as an optional extra to the base unit.
Please see the accessories chapter in this booklet for further information.

Main Box:1) solo unitOptional factory-fitted extras include:- HDMI capture card
- SDI capture card
- Pro Audio- 10G Ethernet card
Please check if everything in the box is delivered as expected and contact your sales manager immediately in the event thatsomething is missing.

solo hardware guide | Q2 2018

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Front panelsolo hardware guide | Q2 2018

Power Button

LED Power Indicator

Reset Button

USB 2.0

Air Intake

The front panel of the solo has the following functions and controls:

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solo hardware guide | Q2 2018
USB 3.0

Mic In (bottom)
Line Out (top)USB 3.0

Mic In (bottom)
Line Out (top)Digital
Audio Out

DisplayPort 1.2
GUI

ADAT INADAT OUT

DisplayPort 1.2
Output 2

DisplayPort 1.2
Output 1

Analogue
Audio Out

DisplayPort 1.2
GUI

DisplayPort 1.2
Output 2

DisplayPort 1.2
Output 1

1 GBit/s
Ethernet B

1 GBit/s
Ethernet B

3x HD - SDI / 2x 3G-SDI

1 GBit/s
Ethernet A

1 GBit/s
Ethernet A

IEC Power

1 GBit/s Ethernet
C (bottom), D (top)Configuration A: Pro Audio and SDI capture

1 GBit/s Ethernet
C (bottom), D (top)IEC Power

Back Panel

Base Unit: On-Board Audio, No Capture or 10G

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ADAT OUTADAT IN
DisplayPort 1.2
GUIDigital
Audio OutADAT IN
DisplayPort 1.2
GUIDigital
Audio Out

Analogue
Audio Out

Analogue
Audio OutADAT OUT

2x HDMI Capture

2x 10GBit/s Ethernet

DisplayPort 1.2
Output 2

Mic In (bottom)
Line Out (top)

Mic In (bottom)
Line Out (top)DisplayPort 1.2
Output 2

USB 3.0

USB 3.0

DisplayPort 1.2
Output 1

1 GBit/sEthernet B

1 GBit/s
Ethernet B

DisplayPort 1.2
Output 1

1 GBit/s
Ethernet A

1 GBit/s
Ethernet A

IEC Power

1 GBit/s Ethernet
C (bottom), D (top)Configuration C: Pro Audio and 10G Ethernet

1 GBit/s Ethernet
C (bottom), D (top)IEC Power

Back Panel

Configuration B: Pro Audio and HDMI capture

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Card configuration
The solo comes in a variety of optional factory-fitted configurations. You can only change your machine configuration once yourorder has been shipped by sending it to a service centre. The following configurations are available:•No capture, a choice of on-board audio or Pro Audio•

10Gb Ethernet, a choice of on-board audio or Pro Audio•

HDMI capture, a choice of on-board audio or Pro Audio•

SDI capture, a choice of on-board or Pro Audio

SLOT ASLOT BSLOT C

Rear view card configuration Example

Slot A: Video output card

GUI

DisplayPort 1.2

Slot A is non-configurable. The solo has 3x DP1.2 outputs (1x dedicated GUI, 2x Outputs)

The GUI output is located on the previosuly highlighted port. This port CANNOT be used to output to the stage.
Supported resolutions on the DisplayPort outputs are up to 4096x2160 @60hz.
For more information on video outputs and adapters please see help.disguise.one

solo hardware guide | Q2 2018

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Card configuration
Slot B: Pro Audio Card

Digital AudioADAT InADAT Out

Analog Audio

Slot B is by default blank so the on-board is used but can be configured to be Pro Audio I/O when the order is placed.

Slot C: Video capture/10G Ethernet
Slot C has four options: no capture, HDMI capture, SDI capture or 10G Ethernet. Capture/Ethernet options are factory fitted.
HDMI capture card: Max resolution: 1x 4096x2160 @30 Hz or 2x 1920x1080p @60Hz

SDI capture card: Max resolution 3x HD - SDI or 2x 3G - SDI

10G Ethernet card:

For information on supported formats please see help.disguise.one

solo hardware guide | Q2 2018

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Quick Start
1. Make sure you have connected a keyboard, mouse, monitor and speakers as shown below.

IEC Power

2. Connect the power cable from the accessories box as shown below to a power point.

IEC power on rear of unit

3. Press the power button on the front of the unit and wait for the system to load into Windows.

Power on/off button on front of unit

4. Run Manager from the start menu in windows to start a project (see help.disguise.one for how-to info).

solo hardware guide | Q2 2018

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Maintenance
Please check the fan filter regularly. Dirty or obstructed fan filters can degrade system performance.

To reveal and inspect the air filter remove the six screws (using a Phillips 1 screwdriver) on the front facia of the unit as shown.

Remove the air filter material by sliding it out in the direction shown
After cleaning, replace the filter in the metal housing and then replace the front facia.

solo hardware guide | Q2 2018

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Accessories
Digital audio breakout:
The Pro Audio option comes with breakout cables which allow you to choose which input/output to use.
Balanced line in (XLR)

Balanced line out (XLR)

RCA phono (white is S/PDIF input)

RCA phono (red is S/PDIF output)

Digital breakout cablesolo hardware guide | Q2 2018

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Accessories
Analogue audio breakout:

Stereo headphone

2x balanced line out (XLR)

2x balanced line in (XLR)

Balanced analogue breakout cable

Midi in & out (5 pin DIN)

Stereo headphone

Line in (Right and Left)Line out (Right and Left)

Midi in & out (5 pin DIN)

Un-balanced analogue Breakout cable

For recommended accessories please see help.disguise.one

solo hardware guide | Q2 2018

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General Information
Should you have questions or experience issues with this product, contact disguise Technologies Support team for assistance.
Only certified technicians should attempt to repair or configure components, please contact your sales manager to arrange thisor contact one of our support team through the contact page in this booklet.
Ultimate disposal of this product should be handled according to all regional and national laws and regulations.
Power consumption:
AC-INPUT 100-240V
50/60Hz, 350W
Assembled in the UK with partial foreign content
Technical details and specifications can be found at: disguise.one/soloThis product contains components compliant with various International standards of manufacture, for full information please see
help.disguise.one

solo hardware guide | Q2 2018

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Support
Helpful contacts

Support Teamsupport@disguise.one

Training Team				training@disguise.one
Sales Team			sales@disguise.one					Helpful links

User Guide				help.disguise.one
Trial					disguise.one/en/get/get-the-trial/
Software Updates		
Additional Designer licenses

solo hardware guide | Q2 2018		disguise.one/download		store.disguise.one

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