Food. People.
Nothing in between.

2024 Environmental,
Social and Governance
Reportpartech.com

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Table of Contents
Introduction
A Message From Our CEO
About Us
Our Approach to ESG

4
5
6
12

Our Data Responsibility
Data Security Management
Customer Privacy and Product Security
Third-Party Supplier Assessment and Compliance

45
47
51
52

Responsible Business Practices
Governance and Board Composition
Business Ethics and Compliance
Risk Management
Intellectual Property and Competitive Behavior
Supply Chain Management
Government Affairs and Advocacy

17
19
20
24
25
26
28

Environmental Stewardship
Our Environmental Footprint
Scope Emissions
PAR Planet

53
55
57
58

Appendix
United Nations Sustainable Development Goals (SDGs)
Sustainability Accounting Standards Board (SASB)

60
61
62

Our People and Culture
People Strategy and Oversight
Employee Engagement and Talent Management/Development
Employee Assistance Programs
Talent Engagement Training and Development
Talent Retention and Development
Diversity, Equity, and Inclusion
Workplace Health and Safety
Corporate Social Responsibility

29
31
32
33
34
35
37
43
44

© PAR Technology Corporation

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About This Report
This Environmental, Social and Governance (ESG) Report focuses on the restaurant/retail segment of PAR Technology Corporation (PAR), and therefore has been prepared inaccordance with the accounting standards published by the Sustainability Accounting Standards Board (SASB) related to Software and Information Technology (IT) Services andHardware. We also have identified the United Nations Sustainable Development Goals (SDGs) that we believe best align our business activities and key priority areas. Both theaccounting standards from SASB and SDGs are included in the Appendix at the conclusion of this ESG Report. Unless otherwise noted, the data provided for PAR Technology
Corporation (PAR) throughout this ESG Report reflects data for the year ended December 31, 2023 (FY2023).

Forward-Looking Statements
This ESG Report contains “forward-looking statements” within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended, Section 27A of the Securities Act
of 1933, as amended, and the Private Securities Litigation Reform Act of 1995. Forward-looking statements are not historical in nature, but rather are predictive of our future
operations, financial condition, financial results, business strategies and prospects.
Forward-looking statements are generally identified by words such as “anticipate,” “believe,” “belief,” “continue,” “could,” “expect,” “estimate,” “intend,” “may,” “opportunity,” “plan,”“should,” “will,” “would,” “will likely result,” and similar expressions. Forward-looking statements are based on management's current expectations and assumptions that are subject
to a variety of risks and uncertainties, many of which are beyond our control, which could cause our actual results to differ materially from those expressed in or implied by forwardlooking statements contained in this ESG Report. Factors that could cause our actual results to differ materially from those expressed in or implied by forward-looking statements
contained in this ESG Report are discussed in our filings with the U.S. Securities and Exchange Commission. We undertake no obligation to update or revise any forward-looking
statements, whether as a result of new information, future events, or otherwise, except as may be required under applicable securities law.
“PAR®,” “Brink POS®,” “Punchh®,” “Data Central®,” “MENU ,” “Restaurant Magic®,” “PAR Phase®,” “PixelPoint®” and other trademarks appearing in this ESG Report belong to
us. This ESG Report may also contain trade names and trademarks of other companies. Our use of such other companies’ trade names or trademarks is not intended to imply any
endorsement or sponsorship by these companies of us or our products or services.

© PAR Technology Corporation

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Introduction

In This Section
A Message From Our CEO
About Us
Our Approach to ESG© PAR Technology Corporation

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A Message From Our CEO
At PAR, we live by four values: Speed, Ownership, Focus, and Winning Together. These values encompass the building blocks ofthe culture we are creating to drive long-term stakeholder value.
Winning Together, our 4th value, is the belief that for PAR to win, all stakeholders must win. Our stakeholders include not only our
employees, customers, and stockholders but also the community and environment in which we operate. In order for PAR tosucceed, we must commit time and resources to our communities, families, and the environment just as we do for our customers,
stockholders, and employees. We believe the formula should be two-sided and PAR, as an organization, must give as much as it
takes.
As we look back at the last few years with its many challenges and turmoil, one thing that is clear is the collective “we” areconnected. We need to look at each other and our society globally and think about how to create long-term actions that support
us, together. We take Winning Together to heart.
At PAR, we’re innovators. We have a long history of restaurant technology innovation, over 40 years, and we’re not slowing down.
Innovation comes in many forms, and PAR has formally embarked on a new innovative Environmental, Social, and Governance(ESG) framework.
We’ve been investing heavily in creating a Unified Experience that, through software makes interaction more seamless between
diners, operators, and brands. Our focus on digital connectedness in no way distracts us from expanding our humanconnectedness. In a world made smaller through technology, it has only expanded our awareness of the many needs.
We’re focused on improving an already strong internal culture by being highly aware of employee needs and expanding
awareness of diversity, equity, and inclusion. We have taken positive steps to reduce our ecological impact and will continue toexpand our reduction into the future. We have always been a giving company through local and international charities. We’refocusing our mandate on our industry

Savneet Singh
CEO, PAR Technology

to address the needs of today and the future. As we serve our industry, we collect data that helps improve business operations
and technology experiences. At the same time we have strong policies on data governance and understand that data we collect is
not our own.
PAR Technology’s Board of Directors and I are committed to a direction of Winning Together and ensuring that all stakeholders in
our journey come along for the win.
I invite you to read through our plan as we win together.
© PAR Technology Corporation

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About Us
We are building a Unified Experience to empower
restaurants with the transformative technology theyneed to win in the new world.
For over 40 years, PAR Technology Corporation has been an
innovation leader.
The restaurant business serves the most prominent restaurant
brands in the world with leading hardware, software, and services
that create a Unified Experience. PAR invests heavily in restaurant
technology innovation to improve the experiential value of its
software to diners, restaurant employees, and restaurant brands. The
government business provides technical expertise and developmentof advanced systems and software solutions for the U.S. Departmentof Defense, the intelligence community, and other federal agencies
through PAR Government Systems Corporation, one of PAR’s wholly
owned subsidiaries.

© PAR Technology Corporation

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Our Mission
To enable personalized experiences that connect
people to the brands, meals, and moments they love.
SPEED
We look for people who don’t wait for the elevator.

OWNERSHIP
We prefer owners to renters. You treat rental carsdifferently than your own.

FOCUS
Relentless and ruthless prioritization on what moves
the needle.

WINNING TOGETHER
We have to win, but we must do it together.

© PAR Technology Corporation

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About Us
We continue building PAR’s Unified Experience toempower restaurants with the transformativetechnology they need to win in the new world.

$136.9M ARR

500+

23%
INCREASE

CUSTOMERS

70K+

~200M

ACTIVE RESTAURANT
LOCATIONSGUEST PROFILESFOR PUNCHH© PAR Technology Corporation*As of year end numbers on 12/31/23

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About Us

We Are Building a Unified Experience
Customer’s
Experience

In-Store and Digital Ordering, Purchase/Pay, Pickup/Delivery, Review, Earn, Get Offers, Refer
Friends, Kiosk and Drive-Thru

Operator’sExperience

Menu Mgt and Distribution, Kitchen Production and Planning , Channel Mgt, Labor, Food and SupplierMgt, Guest Analytics, Category Mgt, P&L Reporting and Forecasting, and Product Analytics

Data Platform

Enterprise
Integration Platform© PAR Technology Corporation

Single source of truth for guests, employees and business data

Pre-built APIs and Development Portal for extensibility to partner ecosystem

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About Us

Redefining the Restaurant of the FutureOmni-Channel
Ordering

Frictionless
Payments

Personalized
Engagement

Efficient Order
Production

Seamless
Order Retrieval

Unified Experience© PAR Technology Corporation

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About Us

Employees
1,410 Full-time \10 Part-time
North America
Corporate HQ - New Hartford, NY
CanadaInternational Restaurant/Retail
Australia
BrazilDubai, UAE
India
SerbiaSpain
Switzerland
United Kingdom© PAR Technology Corporation

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Our Approach to ESG

As a leading provider of Unified Experience to theenterprise restaurant and retail industries, ourBoard of Directors and management teamrecognize the importance of our contributions andparticipation in supporting a healthy environment,
economic opportunity, and social equity in thecommunities where we operate.
We are committed to responsible business practices, continuous
operational improvement, and strengthening our relationships with
our stakeholders. We are building long-standing, sustainable
relationships with our customers, partners, stockholders, andcommunities based on honesty, integrity, and compliance.

© PAR Technology Corporation

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Our Approach to ESG
Core Pillars of ESG
We are here to help restaurants do what they do best:
turn every order into a unique and lasting customer
relationship.
To meet that objective, we fully embrace the core pillars of our ESG
strategy, which positions us well to execute:Environment• Our responsible business practices• The critical roles played by our people• Our commitment to data responsibility• Our stewardship to lessen our environmental impact
This ESG Report outlines our current initiatives, practices, andobjectives in the areas fundamental to our business. We view our
ESG strategy as critical to our environmental impact, social
responsibility, and long-term financial value creation.

Social© PAR Technology Corporation

Governance
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Our Approach to ESG

Redefining the Restaurant of the Future

Responsible
Business Practices

Our People
and Culture

Data
Responsibility

Environmental
Stewardship

We are committed tosound governance andcompliance, responsible
business practices, andthe highest standards of
ethics to achievebusiness success andenhance long- term
stockholder value.

We are creating adiverse, inclusive, andsafe environment where
our employees enjoy andthrive at work each day
to support our customers
and grow our business.

We earn our customers’
trust each day to keep
their valued customer
data safe by responsibly
managing our security
and privacy governanceand protocols to ensure
strong data protection.

We strive to minimize theenvironmental impact of
our operational footprint
through energy-efficientand eco-friendly
sustainable businesspractices.

© PAR Technology Corporation

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Our Approach to ESG
ESG Oversight

Our Board and management team recognize that our approach to
ESG is integral to our long-term operational goals and strategies.

Board of Directors

Nominating and Corporate
Governance Committee
Sustainability and social
responsibility

Audit Committee
Risk exposure assessment offinancial, compliance, andcybersecurity risks

Compensation Committee
Human Capital Management

ESG Committee© PAR Technology Corporation

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Our Approach to ESG
Stakeholder Engagement
The Board, as a whole and through its standing committees, strives to govern sustainably
and works closely with our management team to oversee our ESG initiatives andsustainable business practices. Our Nominating and Corporate Governance Committee(NCGC) approved the establishment of an internal working group comprised of leadersfrom our legal, compliance, and human resources (HR) teams to develop and drive theimplementation of ESG initiatives and sustainability strategies across our business
operations and to provide updates to our management team and NCGC.
The NCGC oversees and makes recommendations regarding sustainability and social
responsibility matters relevant to our business, including corporate policies, activities, andopportunities.
The Audit Committee provides oversight of our guidelines and policies to govern theprocess by which our management team assesses and manages risk exposures,
including financial, compliance, and cybersecurity risks.
The Compensation Committee oversees strategies and policies related to human capitalmanagement, including concerning matters such as diversity and inclusion, workplaceenvironment and culture, and talent development and retention.

© PAR Technology Corporation

At PAR, one of our fundamental
corporate values is WINNING
TOGETHER. We strive to win, but weendeavor to do it together with our
stakeholders, such as our customers,
employees, investors, and suppliers,
who contribute daily to theopportunities we see in our future. We
engage with stakeholders to help build
a deep understanding of key ESG
topics and accelerate progress on oursocial and environmental initiatives.
Our engagement includes a mix ofopen dialogue, collaboration, andtransparent disclosure. We listen andlearn from our key stakeholders anduse their input to inform, shape, andadvance our ESG strategy.

16

Responsible Business
Practices

In This Section
Governance and Board Composition
Business Ethics and Compliance
Risk Management
Supply Chain Management
Government Affairs & Advocacy© PAR Technology Corporation

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Responsible Business Practices

We integrate our core values of honesty,
integrity, ethics, and compliance into allthat we do.
Coupled with our hard work, these values are thefoundation on which we build competitive excellence andbusiness success.

© PAR Technology Corporation

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Governance and Board Composition

By the Numbers, Board Diversity

We strongly believe that sound corporate governanceprinciples are critical to delivering sustainable businesssuccess.
We recognize that our stakeholders expect our company to meet the highest
standards of integrity, ethical practices, and accountability by operatingin accordance with our Corporate Governance Guidelines (Guidelines) in all
aspects of our operations. For more information about our corporate governance,
please see our Guidelines on our Investor Relations website.

Board Independence and Diversity
Our directors have a diverse set of attributes and skillsets from their particularfields of expertise, which reflect their broad experience and contribute to their
exercise of sound business judgment in the governance of our business practices.
The NCGC continues to strive to identify and nominate candidates who havediverse backgrounds (including with respect to demographics, such as gender,
race, ethnic and national background, geography, age, and sexual orientation),differing points of view, and experience in particular fields, and believes that,collectively, the Board should represent a diversity of perspectives.

© PAR Technology Corporation

71%

29%

29%

INDEPENDENT
5/7

MINORITY
2/7

WOMEN
2/7

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Business Ethics and Compliance
Our values reflect who we are as individuals and who
we are as PAR people.
We make the conscious choice to be who we are, stand up for what isright, and embrace authenticity. We foster adherence to compliancerules and create and promote a compliance culture.

Oversight of Ethics
Our Audit Committee is responsible for the oversight of ourcompliance with policies and procedures, and for addressing legal
and ethical concerns. We have appointed a Chief Compliance
Officer responsible for implementing and managing our complianceprogram. Our Chief Compliance Officer reports directly to ourGeneral Counsel and provides quarterly reports to the Audit
Committee.

© PAR Technology Corporation

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Business Ethics and Compliance
CODE OF CONDUCT
We believe conducting business ethically is critical to our long-term success.
We fully expect our employees to adhere to the highest standards of business conduct inevery business relationship, including with each other, our customers, business partners, andcompetitors, and we do not tolerate unethical or improper conduct.
We have adopted a Code of Conduct (Code) and internal Compliance Handbook(Handbook), which applies to all of our subsidiaries, affiliates, officers, directors, employees,
and third-party intermediaries working with or on behalf of PAR. We periodically review ourCode and Handbook and update them as needed.

The Code and Handbook address such areas as:• Financial Controls• Insider Trading• Mutual Respect• Bribery and Corruption• Money Laundering• Trade Controls• Fair Dealing and Fair Competition• Conflicts of Interest• Business Gifts
For additional details regarding our standards of conduct, please see our Code on our
Investor Relations website.
© PAR Technology Corporation

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Business Ethics and Compliance
WHISTLEBLOWER POLICY
We do not tolerate violations of any law, regulation, orPAR policy or procedures.
We have a longstanding Whistleblower Policy in place to provide
guidance to employees for reporting any violations of our Code, theHandbook, or any law, rule, or regulation. We provide global, 24/7
access to anonymous reporting hosted by an independent, thirdparty provider.
Retaliation against anyone for reporting potential misconduct in goodfaith is not permitted, and violations may result in disciplinary action,
financial penalties (such as denial of a bonus or fines), andtermination of employment.
The PAR Company Hotline can be accessed via telephone, e-mail,or at the website, Integrity Counts. For more information, please see
our Code on our Investor Relations website.

© PAR Technology Corporation

We provide global,

24/7 accessto anonymous
reporting

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Business Ethics and Compliance
TRAINING & ACKNOWLEDGMENTS
All new employees receive and must acknowledge thatthey have read and understand the Code and Handbook
when they begin employment.
Additionally, we provide compliance training for all new employees andperiodic targeted training on subjects, including: The Code andHandbook address such areas as:• The Foreign Corrupt Practices Act
and international bribery laws

• Gathering competitive
information• Insider trading• Conflicts of interest• Giving and receiving business gifts• Our Code and Handbook• Trade controls
We engage in internal and external audits of our compliance training atleast annually and update as needed. All employees must annuallycertify that they have read and complied with the Code and are unawareof any violations.

© PAR Technology Corporation

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Risk Management

The entire Board manages the risk oversight function, with specific areas addressed by Board
committees within their associated areas of responsibility.
• The NCGC focuses on risks associated with our corporate governance policies andpractices and ESG matters, while the Compensation Committee oversees the assessmentof risk related to our compensation policies and programs.
• The Board’s Audit Committee regularly meets with our management team to discuss andassess management’s guidelines and policies concerning risk assessment and risk
management and our significant financial risk exposures, including the nature and level ofrisk appropriate for the company and management’s strategies and mitigation efforts.
• The Audit Committee, typically in joint session with the full Board, regularly meets andreceives reports from our cybersecurity, information technology (IT), and compliance teams
regarding our systems, data security, and compliance with legal and regulatory matters.
For more information, please see our most recent Proxy Statement on our
Investor Relations website.

© PAR Technology Corporation

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Intellectual Property and Competitive Behavior
Basic Rules Regarding Competitive Information
We have guidelines to provide protocols for prohibited practices aroundcompetitive information within our policy for “Basic Rules: Gathering
Competitive Information,” which are included in our annual compliancetraining plan for relevant employees.
These basic rules address instances wherecompetitive information may not be obtained orused if it is:• Obtained directly from a competitor, unlessreceived through one of the permitted sources(i.e., a competitor’s public website)• Nonpublic or protected (i.e., subject to aconfidentiality agreement)• Obtained through deceit or misrepresentation(such as posing as a customer or reporter)© PAR Technology Corporation

Intellectual Property
A number of our products andcomponents are developed anddesigned based on our existing
copyrighted work and/or patents
issued or obtained through theacquisition of other businesses. Ourother products include software orother intellectual property licensed
from third parties.
We establish, maintain, and protect
our intellectual property rights andadditional proprietary information
through patents, copyrights,
trademarks, and trade secret laws.
To learn more, please see“Intellectual Property and Other
Rights” in our Annual Report on
Form 10-K for FY2022 on our
Investor Relations website.

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Supply Chain Management
Our suppliers are critical to our success, and to provide superior products andservices responsibly, we require suppliers to meet our expectations for ethics
and compliance. We expect all suppliers to comply with all laws and regulations
applicable to their business relationship with us.

Vendor Management
We have established a vendor evaluation process that requires all potential new
suppliers to complete a supplier questionnaire that provides, among other things,
information about their quality systems, corrective action processes, theirpackaging and delivery systems, and their legal and compliance programs. We
also subject high-risk suppliers to supplemental background checks. We conduct
an annual survey of those suppliers who provide components that may containconflict minerals to avoid sourcing such components. We have implemented
additional safeguards to comply with the Uyghur Forced Labor Prevention Act.
Additionally, we engage in ongoing collaboration with our customers to ensure anequitable supply chain across the vendor management process.
In 2024 we recommenced on-site supplier audits Over the next two years weplan to conduct on-site audits of eight of our largest critical suppliers, whichconstitutes over fifty percent (50%) of our annual supplier spend.

© PAR Technology Corporation

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Supply Chain Management
Supplier Code of Conduct
We have a rigorous Supplier Code of Conduct (Supplier Code) in place to establish the expectations for each of our suppliers that alignwith the expectations we maintain for our directors, officers, and employees. We require training and compliance acknowledgment by our
suppliers upon onboarding and annually thereafter.
For additional information regarding our expectations of suppliers, please see our Supplier Code on our website.

Highlights of our Supplier Code include:
QUALITY AND ENVIRONMENTAL HEALTH AND SAFETY
Products and services must be designed, produced, and delivered with the paramount consideration being the safety and health of
employees and consumers. Quality assurance processes must be in place to detect, communicate to PAR, and correct defects toensure the delivery of products and services that meet or exceed contractual quality and legal and regulatory requirements. All
required inspection and testing operations must be completed properly by appropriately authorized and qualified individuals, and any
required certifications must be completed accurately.
CONFLICT MINERALSAll suppliers must take all measures necessary to comply with our Conflict Minerals requirements. For more information, please see
our latest Conflict Mineral Report filed with the U.S. Securities and Exchange Commission (SEC) on our Investor Relations website.
HUMAN TRAFFICKING
Suppliers must comply with laws and regulations prohibiting human trafficking. Furthermore, suppliers must not engage in the use offorced labor, bonded labor, indentured labor, involuntary prison labor, slavery, or human trafficking.
© PAR Technology Corporation

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Government Affairs and Advocacy

We do not maintain any political action
committees and do not engage in lobbying
activities.
We also do not reimburse, compensate, or otherwise
incentivize employees for making political contributions, and we
do not have a lobbying program nor did we spend money on
lobbyists in FY2023.
We do not use corporate funds for independent politicalexpenditures to support or oppose any candidate for office. We
did not make any corporate political contributions or politicalparty contributions in FY2023.

© PAR Technology Corporation

28

Our People and Culture

In This Section
People Strategy and OversightTalent Retention and Development
Diversity, Equity, and Inclusion
Workplace Health and Safety
Corporate Social Responsibility© PAR Technology Corporation

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Our People and Culture
We are people with big appetites, warm hearts, andambition. We are not just here to sell a flashy
product; we are daring and long-term partners in ourcustomers’ success.
We are here to think huge and lead alongside innovative (anddelicious) restaurants. Working with us means being part of a
global team that is always challenging, focuses on the restaurant
experience rather than the bottom line, and is not afraid to move
fast and boldly.
At PAR, we take a holistic approach to ensure the health, wellbeing, and psychological safety of our people. This is reflected in
our talent acquisition and retention, talent management, anddiversity, equity, and inclusion (DEI) strategy. We strive to provide ahigh level of care and support, going beyond the baseline to ensure
our employees are in a position to perform at their best.

© PAR Technology Corporation

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People Strategy and Oversight
Our people are our most important asset. We are
self-starters, embrace challenges, and havecollaborative mindsets. We’re here to help
restaurants do what they do best: turn each andevery order into a unique and lasting relationship.

Our Mission
To create an environment that reflects ourvalues, where our employees can thrive.

Our Strategy
To hire the best talent, give them the responsibility
and authority they deserve and need, and let themdecide how to best execute.

© PAR Technology Corporation

Human Capital Oversight
The Board has assigned oversight responsibility of human capital management to the Compensation
Committee to oversee our strategies and policies related to diversity and inclusion, workplace environmentand culture, and talent development and retention. Our senior management team is responsible fordeveloping and executing our human capital strategy. We seek employees who share a passion fortechnology and its ability to improve our customers’ businesses. Our mission is to create an environmentthat reflects our values of speed, ownership, focus and winning together where our employees thrive. Our
strategy is to seek to hire the best talent, give them the responsibility and authority they deserve, and letthem make the decisions on how to best execute. We design our employee compensation and benefits
programs to be competitive, reinforce our commitment to diversity, equity and inclusion, and consistent
with our values, to incentivize and reward outstanding performance. Our Chief Executive Officer and Sr.
Vice President, Human Resources (DEI) regularly updates the compensation committee of our board of
directors on key areas of our human capital strategy.

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Employee Engagement and Talent Management/Development
Consistent with our employee-first strategy, we believe that ourOur compensation philosophy aims to attract, retain and incentivize top
employees should have the opportunity to have a forum toperformers in a highly competitive market for talent, who can delivercommunicate their feedback, concerns and suggestions. We
competitive financial returns to shareholders through the achievement ofconduct semi-annual employee net promoter engagement
short-term and long-term performance targets. To support our meritocratic,
surveys. Understanding the “pulse” of our employees throughpay-for-performance strategy, we execute annual performance and facilitate
engagement surveys is critical to inform our actions with respect to 360 feedback for all employees with the intent to motivate and develop our
integrating areas of opportunity in our employee engagement,
employees. In addition, we conduct annual Talent assessments to identify
retention and total rewards programs.
individuals that are ready for the next step in their careers with PAR.. In
2023, we continued to reinforce our Annual Talent Roadmap to increase
opportunities for feedback and development for all of our employees.

Talent Acquisition and Attrition

We proudly partner with Circa to help intentionally diversify ourtalent pipeline interested in joining the PAR team.

© PAR Technology Corporation

PAR works diligently to attract the best talent from a diverse range ofsources to meet the current and future demands of our business. To
proactively attract diverse talent, we engage with universities, professional
associations, and industry groups, and we leverage PAR’s robust
employee value proposition, which includes our location-flexible
philosophy, a collaborative global work environment, and a shared senseof purpose. Our focus on retaining talent is rooted in our employee-firststrategy and includes investments in employee engagement, diverse talentsourcing tools, talent management systems, and development programs.
We continue to make appropriate adjustments to ensure competitivecompensation, including the implementation of a pay transparency initiative32
to ensure equity and fairness.

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Employee Assistance Program
We are committed to supporting our employee’s
total well-being.
We currently offer our North America employees access to an Employee Assistance
Program that helps with everyday issues at no cost with an expectation to expand
to our global population. The program offers help with work-life issues, referrals forclinical, legal and financial services, and more, including:•

Family: Divorce & domestic issues, elderly care, parenting, special needs & giftedchildren support, and family planning•

Work: Job relocation, navigating the organization, career development, and building
relationships with other employees•

Money: Budgeting, financial guidance, and retirement planning•

Legal Services: Issues related to civil, personal and family law, financial matters, realestate, and estate planning•

Identity Theft: ID theft prevention•

Health: Emotional and personal well-being, pregnancy, addiction, getting the properamount of sleep resources, stress management and grief & loss support•

Everyday Life: Moving and adjusting to a new community, military support, pets andother lifestyle support© PAR Technology Corporation

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Talent Engagement, Training and Development
We aim to be an employer of choice.
We are investing in systems, processes, and development
resources that help employees spend valuable time driving
innovation in their work and developing their careers. We
intend to unlock the potential of all employees during theirprofessional journey.

Training Resources
We are now offering multiple development program opportunities
that our employees can participate in, globally. These programs
range from structured mentoring relationships, people manager
training, women focused leadership development and access to
new resources like the Talent Marketplace to gain access toindividualized career coaching, training resources and more.
LinkedIn Learning continues to be a critical tool for all employees toaccess as it is needed and for managers to leverage whendeveloping their teams.

Development Resources© PAR Technology Corporation•

PAR EmpowerHER Program•

PAR Emerging Talent Program•

PAR Mentoring Program•

PAR Talent Marketplace•

PAR Leadership Academy•

LinkedIn Learning

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Talent Retention and Development

Annual Talent Roadmap

GOAL SETTINGPERFORMANCE REVIEWTALENT ASSESSMENT

360 FEEDBACK

Annual goal setting andtracking

Self-assessment andmanager review

Potential review anddevelopment planning

Giving and receiving feedback arevital to growth and development

To support our meritocratic, pay for performance strategy, we execute annual performance with the intent to incentivize and motivate our
employees. Our Talent Roadmap provides multiple opportunities throughout the calendar year for employees to receive feedback and coachingon their performance and impact to team and company culture. We believe creating a culture of feedback increases engagement and helps
retain our talent. Our talent assessment process enables us to identify individuals that are ready for the next step in their career with PAR.

Annual Performance Reviews
Our Annual Performance reviews equally assess individual performance toward goals and culture contribution to work environment at
PAR. We believe strongly in our Winning Together value and have intentionally designed our performance review to weight half of anindividual’s performance score on their culture contribution to drive a positive and inclusive environment here at PAR.
© PAR Technology Corporation

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Talent Retention and Development

We’re excited to share that PAR is awinner of multiple Top Workplaces USA
Awards by Energage
Consistent with our employee-first strategy, we believethat our employees should have the opportunity to share
feedback, concerns and suggestions. We conduct bothinternal and external engagement surveys to understandthe “pulse” of our employees and to inform our actions
with respect to integrating areas of opportunity in our
employee engagement, retention and total rewards
programs.

© PAR Technology Corporation

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Diversity, Equity, and Inclusion

Our commitment to DEI at PAR is simple –it’s about community and belonging.
We aim to represent the diversity we see in all ourcustomers and their communities. We want tounderstand and integrate our employee’s uniqueperspectives and voices every day. Our employees
should feel a sense of belonging and WANT to be partof the PAR team.
We continue to make investments in our DEI programming,
including the expansion of our DEI data reporting, integrating
DEI training content at different stages of employee lifecycle,
expanding our employee resource group footprint collecting
annual survey feedback from our employees to inform our DEI
strategy and providing educational programming to ouremployee population to promote empathy and understanding.

© PAR Technology Corporation

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Diversity, Equity, and Inclusion

Our DEI Philosophy
Community. Belonging. Everything in Between.

Our commitment toDiversity, Equity &Inclusion at PAR issimple; it’s aboutcommunityand belonging.

© PAR Technology Corporation

We aim to represent thediversity we see in all
our customers and theircommunities. We wantto understand andintegrate our employee’s
unique perspectives andvoices every day.

Our employees should
feel a sense of
belonging and WANT to
be part of
the PAR team.

Through our values of
speed, ownership,
focus, and winning
together we aim to be
an industry leader in
equity and inclusion.

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Diversity, Equity, and Inclusion

Our Journey
Integrating
DEI @ PAR

Processes &Systems

Policies &Industry

Corporate
DEI Goals

2023

2024

2025

& BEYOND

Launching DEI focusedrecruitment initiatives
and integrating the DEIlens into our more
employee processes.
Track and share
progress on DEI goals.

Incorporating DEI into
our policies andpractices. Collaborate
with our industry
partners on DEI focus in
Restaurant Tech.

Adding DEI Goals as
part of our corporate
goal setting process.

WE ARE HERE
PAR is launching broad
programs that foster
DEI at PAR. Set initial
DEI goals.

© PAR Technology Corporation

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Diversity, Equity, and Inclusion

Building DEI Acumen and AwarenessOur leadership team is committed to developing anddeepening our DEI acumen.
Review of employee representation data occurs twice a year with all
Executive Leadership Team (“ELT”) members to drive awareness andaction to make progress in the areas we have opportunity to improve.
Our ELT members are required to host/lead our internal “Celebrate
You Series” programing as well as other DEI/Culture building eventsin addition to participating.
All people managers are required to participate in the PAR
Leadership Academy, which includes a segment on the businesscase for DEI and how to be a more inclusive leader at PAR.

© PAR Technology Corporation

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Our DEI
Competency
Model© PAR Technology Corporation

Community & Belonging

Diversity, Equity, and Inclusion
Awareness & Empathy• Recognize Internal Bias
• Disrupt Bias and Inequity• Engage Employees to Call-In• Empower DEI ambassadors/leaders within our organization

Knowledge & Insight• Understands the impact of DEI on our bottom line
• Acknowledge how DEI shapes our culture• Able to identify barriers to DEI efforts

Metrics & Resources• Set clear DEI objectives across the organization• Provide on-going resources to empower and educate employees• Measure the impact of DEI efforts on workplace
metrics and behaviors
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Representation Matters
Global Race & Ethnicity

Global Gender
1%

1% 2%
2%

3%
5%

31%

27%

54%
64%

White
Latin American
Mixed Race/Mixed Ethnicity
Prefer to Self Describe© PAR Technology Corporation

Asian (East, Southeast, South)Black
Indigenous

Man

Woman

Gender Fluid, Non Binary

Queer, Questioning

Prefer to Self Describe

Based on FY23 employee data.
Information provided above is based upon global voluntary employee self-reporting.

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Representation Matters
Global Caregiver Status

Global Military Affiliation

11%

36%

56%

83%

Caregiver© PAR Technology Corporation

Non Caregiver

Based on FY23 employee data.
Information provided above is based upon global voluntary employee self-reporting.

Yes

No

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Diversity, Equity, and Inclusion

Employee Resource Groups
In the spirit of our DEI philosophy, we continue togradually launch employee resource groups (ERGs)
to foster community and belonging among our teamthrough networking with others who share common
interests and background.
The ERGs are voluntary, led by employees, and approved
and supported by PAR. We continue to create ERGs as ourglobal DEI program continues to expand.

More information regarding our current ERG groups
can be found on our DEI Website© PAR Technology Corporation

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Workplace Health and Safety
The personal safety and health of each employee isof utmost importance to us.
We provide our employees with the personal protective equipment (PPE)and mechanical safeguards required for personal safety and health, in
keeping with the current government and industry standards, as outlined in
our Environmental Health and Safety (EHS) Policy.
We regularly assess our facilities to ensure compliance with our EHS Policy
and regulatory requirements.
Our EHS Policy includes a detailed Emergency Action Plan in the event of afire, severe weather, medical emergency, or related events. We provide
training for all new hires and annual training and evacuation drills for all
employees in our facilities. The Emergency Action Plan is reviewed annuallyor as needed if changes to the worksite are made, then modified after eachdrill as necessary to address any weakness identified in the plan. The EHS
Policy also covers additional topics such as:•

Infectious Disease Plan•

Injury and Illness Prevention•

Ergonomics•

Workplace Violence© PAR Technology Corporation

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Corporate Social Responsibility

PAR has a commitment to go beyond
profit-seeking and actively prioritize the wellbeing of society and the environment.
This entails adopting ethical and sustainable business practices
and providing education and awareness internally toemployees. Also, collaborating with customers and externalorganizations to reduce negative impacts on communities andthe planet with a focus on sustainable practices.
Through programming, partnerships and cooperative efforts, we
strive to strengthen our presence in the industry and leave apositive corporate legacy specifically in combatting food waste
and food insecurity in the restaurant sector.

© PAR Technology Corporation46

Our Data
Responsibility

In This Section
Data Security Management
Customer Privacy and Product Security
Third-Party Supplier Assessment andCompliance© PAR Technology Corporation

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Our Data Responsibility

Our customers trust us to keep theirvalued data safe and secure.
We incorporate automation into our solutions to reduce themanual and environmental overhead that comes with
operational efficiencies.
We focus on our stewardship to responsibly manage ourdata privacy protocols and systems to securely protect data
in a very complex, global environment.

© PAR Technology Corporation

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Data Security Management
We recognize that digital information is a valuable asset. We view our responsibility and oversight of enterprise data security, customer
privacy, and business continuity practices as essential to ensuring our long-term operational sustainability and business success.

The Audit Committee is responsible forthe oversight of our exposure to
cybersecurity risks and the steps
management takes to monitor and control
such exposures.
Our Director of Cybersecurity leads our
Security Council, composed of crossfunctional leaders from our legal, finance,compliance, and IT teams, and provides
updates on our security operation
incident management to the Audit
Committee at least quarterly.

© PAR Technology Corporation

Information Security Policy and Compliance
Our Information Security Policies outline an effective and secure
standard for information security within our corporate structure. These
policies are published and communicated to all relevant internal andexternal parties, and apply to all employees, contractors, vendors,
partners, temporary workers, and agents operating on behalf of PAR.
All employees and agents are responsible for safeguarding theconfidentiality, integrity, and availability of any systems, software,equipment, technology, or information to which they have access.

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Data Security Management

Training and Security Awareness
PAR Information Security Policies outlines the expectations forall employees and agents to maintain an up-to-dateawareness of information security related to all company
information and IT systems used within our business.
All employees are required to receive regular IT security
awareness training via a training platform to remain informed
on current best practices, and employee completion rates areaudited internally. Additionally, all new hires receive security
awareness training as a part of their onboarding process.

© PAR Technology Corporation

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Data Security Management
Information Security Policy and Compliance
We regularly review and maintain our technology systems toensure the confidentiality, availability, and integrity of ourcustomer data. Our Internal Audit team conducts regularlyscheduled audits on IT systems and business systems.

PAR has been certified to various international security
certifications and standards and otherwise adopts
appropriate best practices from industry- leading
frameworks and standard, such as:

We routinely engage with a reputable, objective, and licensed
auditor to comprehensively assess our controls, capabilities,
and programs against security and compliance standards.
We also monitor our external exposure through a third- party
service; we review these reports monthly and make changes
and updates accordingly.

• Payment Card Industry Data Security Standard (PCIDSS)© PAR Technology Corporation• California Consumer Privacy Act• General Data Protection Regulation (GDPR)• SOC 1 and SOC 2 reports for multiple products

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Data Security Management

Cybersecurity Incident Response Plan
In the event of a cyber breach, we have an Incident
Response Plan (IRP) to provide timely response andmitigations.
The IRP is referenced to manage the detection,
analysis, containment, and eradication of cybersecurity incidents.
The IRP is reviewed at least annually and updated asneeded. Tabletop exercises are conducted annually on the IRP, anda third party auditor is periodically engaged to review PAR’s IRP
and security policies.

© PAR Technology Corporation

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Customer Privacy and Product Security

Our emphasis on data privacy and product security compliance and protocols are critical to our support of our customers. We have systems
in place that are designed to protect and secure our customers’ data.

Privacy Policy
We respect privacy and arecommitted to protecting personal
data collected through our website
or offline in our provision of products
and services. To learn more, pleasesee our Privacy Policy.

© PAR Technology Corporation

Product Security
We have an application security team that reviews andconfirms that each of the software solutions offered by PAR
operates under an appropriate set of security measures byimplementing and enhancing the security systems, processes,
and tools for software development and the security of cloudhosted products. We have quality assurance policies andprotocols in place to protect our customers’ data.

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Third-Party Supplier Assessment and Compliance
We directly oversee all data processing
activities required to provide our services.
We also engage third-party suppliers to provide services
related to some of our solutions. Before onboarding third-party
suppliers, we assess and confirm that they provide productsecurityand data privacy appropriate to their access privileges and thescope of services provided. Further, third parties are required
to comply with appropriate security, confidentiality, and privacy
contract terms.
We outsource the majority of our data center needs to thirdparty providers utilizing cloud-based platforms and leveraging
their physical and data security infrastructure. These providers
are required to comply with our third-party vendor and security
protocols, other applicable PAR policies, processes,
procedures, and all applicable laws, including data privacy
laws. We also host a local data center onsite and conduct
regular risk assessments.

© PAR Technology Corporation

54

Environmental
Stewardship

In This Section
Our Environmental Footprint© PAR Technology Corporation

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Environmental StewardshipWe strive to minimize the environmental
impact of our operational footprint by adopting
sustainable business practices.
We are just starting to identify ecological and economic risks
and opportunities of climate change to integrate them into
our business initiatives and strategies© PAR Technology Corporation

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Our Environmental Footprint
While we have announced a move towards a hybrid work model(where certain non-production employees will come into the office a
few days a week) we are still lowering our overall operational
environmental impact through reduced office space needs and fewer
employee commutes. Besides our HQ, we lease our office space,allowing us to nimbly right size our operational footprint and lower our
overall environmental footprint and emissions.
While most of the decisions about the operations of our leased
facilities are controlled by third- party property managers, we integrate
eco-friendly business practices where possible, such as:• Energy conservation with motion-sensor lighting• Waste diversion with recycling options in our breakrooms and apaper shredding/ recycling program• Water conservation with automatic water efficiency features© PAR Technology Corporation

57

PAR Planet

PAR has launched a new initiative to focus andpromote Environmental impact improvements in
our products and processes.
The first product to embrace this new program is the recently
launched, PAR Wave All-In-One Touch Panel POS Terminal. The
PAR Wave achieves as significant 50% plus reduction in the outer
packaging size, compared to the previous PAR product. We also
removed the printed paper manuals, in favor of a QR code on the
product which allows the documents to be accessed fromdocumentation page.
We will look for further packaging reductions in all our products.

© PAR Technology Corporation

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Emissions Data

In preparation for the SEC’s final issuance of Proposal 33-11042: The Enhancement
and Standardization of Climate-Related Disclosures, PAR has commenced thetracking of its GHG footprint produced by the restaurant business in the U.S. We
recognize the risks of climate change and the impact our activities have on theenvironment. Through the establishment of a baseline, we also seek to identify
potential reductions in emissions produced through our operations. Following the
GHG Protocol, we have identified our most significant sources of Scope 1 and Scope
2 emissions.
• Scope 1 emissions represent the direct release of GHGs from sources owned orcontrolled by PAR. Our most significant sources of Scope 1 emissions come fromthe combustion of fuels used by PAR’s fleet trucks.
• Scope 2 emissions represent the indirect release of GHGs from purchased
electricity, steam, heat, and cooling that is consumed in PAR’s owned or controlled
operations. Our most significant source of Scope 2 emissions originates frompurchased electricity at PAR’s headquarters and other exclusively leased facilities
deemed material to PAR’s operations.

GHG Emissions (mtCO2e)*
Scope 1

515

Scope 2315

* Metric tons of carbon dioxide equivalent.
© PAR Technology Corporation

59

Appendix

In This Section
United Nations Sustainable Development
Goals (SDGs)
Sustainability Accounting Standards Board(SASB)© PAR Technology Corporation

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United Nations Sustainable Development Goals (SDGs)
The United Nations Sustainable Development Goals (SDGs) are a collaborative, global effort to achieve a better and more sustainable future
for all. Represented by 17 Global Goals and 169 targets, the SDGs address challenges of poverty, inequality, climate change, environmental
degradation, peace and justice. We identified the key areas where we have the greatest influence and impact through our business strategy,
products and services.
Goal

Description

PAR’s Contributions

Report Section

Promote sustained, inclusive and sustainableeconomic growth, full and productive
employment and decent work for all

We design our employee compensation andbenefits programs to be competitive, consistent
with our values, and incentivize and reward
outstanding performance.

Our People and Culture

Make cities and human settlements inclusive,
safe, resilient and sustainable

We seek to connect with the communities where
we live and work and to provide the resources
needed to help them thrive.

Corporate Social Responsibility

Promote sustained, inclusive and sustainableeconomic growth, full and productive
employment and decent work for all

We design our employee compensation andbenefits programs to be competitive, consistent
with our values, and incentivize and reward
outstanding performance.

Our People and Culture

Make cities and human settlements inclusive,
safe, resilient and sustainable

We seek to connect with the communities where
we live and work and to provide the resources
needed to help them thrive.

Corporate Social Responsibility© PAR Technology Corporation

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Sustainability Accounting Standards Board (SASB)
The following tables incorporate the accounting standards from the Sustainability Accounting Standards Board (SASB) related toSoftware and IT Services (TC-SI) and Hardware (TC-HW). They include the relevant topic metric(s) where available and/or references
to sections within this report where specific topics are discussed.
Topic

Environmental
Footprint ofHardware
Infrastructure

Data Privacy andFreedom ofExpression© PAR Technology Corporation

Accounting Metric

SASB Code(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable

TC-SI-130a.1(1) Total water withdrawn, (2) total water consumed, percentage of each in regions with High orExtremely High Baseline Water Stress

TC-SI-130a.2

Discussion of the integration of environmental considerations into strategic planning for data center
needs

TC-SI-130a.3

Description of policies and practices relating to behavioral advertising and user privacy

TC-SI-220a.1

Number of users whose information is used for secondary purposes

TC-SI-220a.2

Total amount of monetary losses as a result of legal proceedings associated with user privacy

TC-SI-220a.3(1) Number of law enforcement requests for user information, (2) number of users whose
information was requested, (3) percentage resulting in disclosure

TC-SI-220a.4

List of countries where core products or services are subject to government-required monitoring,
blocking, content filtering, or censoring

TC-SI-220a.5

PAR Response

Environmental
Stewardship

Our Data
Responsibility

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Sustainability Accounting Standards Board (SASB)
Topic

Accounting Metric

SASB Code(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3)number of users affected

TC-SI-230a.1

Description of approach to identifying and addressing data security risks, including use of thirdparty cybersecurity standards

TC-SI-230a.2

Percentage of employees that are (1) foreign nationals and (2) located offshore

TC-SI-330a.1

Employee engagement as a percentage

TC-SI-330a.2

Percentage of gender and racial/ethnic group representation for (1) management, (2) technicalstaff, and (3) all other employees

TC-SI-330a.3

Our Data
Responsibility

Data Security

Recruiting andManaging a Global,
Diverse and Skilled
WorkforceIntellectual Property
Protection andCompetitive
Behavior

Managing Systemic
Risks fromTechnology
Disruptions© PAR Technology Corporation

PAR Response

Total amount of monetary losses as a result of legal proceedings associated with anti-competitive
behavior regulations

TC-SI-520a.1

Number of (1) performance issues and (2) service disruptions; (3) total customer downtime

TC-SI-550a.1

Our People andCultureIntellectual
Property andCompetitive
Behavior

Our Data
Responsibility

Description of business continuity risks related to disruptions of operations

TC-SI-550a.2

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Sustainability Accounting Standards Board (SASB)
Topic

Accounting Metric

SASB CodePAR Response

Product Security

Description of approach to identifying and addressing data security risks in products

TC-HW-230a.1

Our Data
Responsibility

Employee Diversity
and Inclusion

Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff,and (3) all other employees2

TC-HW-330a.1

Diversity, Equity andInclusion

Percentage of products by revenue that contain IEC 62474 declarable substances3

TC-HW-410a.1

Percentage of eligible products, by revenue, meeting the requirements for EPEAT registration orequivalent4

TC-HW-410a.2

Product Lifecycle
Management© PAR Technology Corporation

Percentage of products by revenue that contain IEC 62474 declarable substances3

TC-HW-410a.1

Percentage of eligible products, by revenue, meeting the requirements for EPEAT registration orequivalent4

TC-HW-410a.2

Supply Chain
Management

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Sustainability Accounting Standards Board (SASB)
Topic

Accounting Metric

SASB Code

Percentage of Tier 1 supplier facilities audited in the RBA Validated Audit Process (VAP) or equivalent,by (a) all facilities and (b) high-risk facilities

TC-HW-430a.1

Supply Chain
Management

Intellectual Property
Protection andCompetitive
Behavior© PAR Technology Corporation

PAR Response

Supply Chain
Management

Tier 1 suppliers’ (1) non-conformance rate with the RBA Validated Audit Process (VAP) or equivalent,and (2) associated corrective action rate for (a) priority non-conformances and (b) other nonconformances

TC-HW-430a.2

Description of the management of risks associated with the use of critical materials

TC-HW-440a.1

Supply Chain
Management65