Version 1.0
April 2024

Safety Guide
Operate Cohesity products safely and securely

ABSTRACTThis guide contains the safety and operating instructions you must follow while using Cohesity
hardware to reduce the risk of bodily injury, electric shock, fire, and damage to the equipment.

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Table of Contents
Safety .................................................................................................................... 3
Safety Information ...................................................................................................... 3
Symbols on Equipment ...................................................................................................................... 3

General Precautions .................................................................................................. 4
Machine Room Environment ............................................................................................................. 4
Chassis .............................................................................................................................................. 4
Equipment Racks ............................................................................................................................... 5
Power Cords ...................................................................................................................................... 6Batteries ............................................................................................................................................. 6
Equipment Modifications.................................................................................................................... 7
Equipment Repairs and Servicing ..................................................................................................... 7
Laser Devices .................................................................................................................................... 8
Elevated Operating Ambient Temperature ........................................................................................ 8
Reduced Airflow ................................................................................................................................. 8
Mechanical Loading ........................................................................................................................... 8
Circuit Overloading ............................................................................................................................ 8
Redundant Power Supply .................................................................................................................. 8
Reliable Earthing ............................................................................................................................... 8Connecting Earth Ground to Equipment ............................................................................................ 9Electrostatic Discharge (ESD) ........................................................................................................... 9
Replaceable Battery .......................................................................................................................... 9
Regulatory Approval .......................................................................................................................... 9

Your Feedback .................................................................................................... 10
About the Authors ................................................................................................ 10
Document Version History................................................................................... 10

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SafetySafety Information
Retain and follow all safety and operating instructions provided with your equipment. If there is a conflict
between the instructions in this guide and the instructions in the equipment documentation, follow theguidelines in the equipment documentation.
Observe all the warnings on the product and in the operating instructions. To reduce the risk of bodily
injury, electric shock, fire, and damage to the equipment, observe all precautions included in this guide.
You must become familiar with the safety information in this guide before you install, operate, or service
Cohesity products.

Symbols on Equipment
The following safety symbols may be marked on the product and/or product packaging.

SYMBOL

DEFINITION

Caution: This symbol indicates a potential hazard. The potential for injury exists if
caution is not observed. Consult equipment documentation for specific details.

Caution: This symbol indicates the presence of hazardous energy circuits orelectric shock hazards. Refer all servicing to qualified personnel.

Caution: Disconnect all power sources.

Caution: If you touch this surface, the potential for injury exists. Allow the surface
to cool before touching to reduce the risk of injury from a hot component.

Caution: Hazardous moving parts. Keep away from moving fan blades.

Caution: Slide-mounted equipment should not be used as a shelf or a workspace.

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SYMBOL

DEFINITION

Caution: Unplug all AC power cords(s) to disconnect AC power.

For information about the disposal of Waste Electrical and Electronic Equipment(WEEE), please refer to the WEEE section of this document.

General Precautions•

Follow all caution and warning instructions marked on the equipment and explained in theaccompanying equipment documentation.

•

If the equipment is damaged during service, disconnect the product from all power sources and refer
servicing to a Cohesity authorized service provider.

Machine Room Environment•

This "Equipment is intended for installation in Restricted Access Area."(“Les matériels sont destinés à être installés dans des EMPLACEMENTS À ACCÈS RESTREINT”)•

This "Equipment is suitable for installation in Information Technology Rooms in accordance with
Article 645 of the National Electrical Code and NFPA 75."(“Peut être installé dans des salles de matériel de traitement de l’information conformément à l’article
645 du National Electrical Code et à la NFPA 75”)•

Make sure that the area where you install the equipment is adequately ventilated and climatecontrolled.

•

Ensure that the voltage and frequency of your power source match the voltage and frequency
inscribed on the electrical rating label of the equipment.

•

Do not install the equipment in or near a plenum, air duct, radiator, or heat register.

•

Never use the equipment in wet or outdoor locations.

Chassis•Do not block or cover the openings to the equipment.

•

Do not insert any objects through the equipment's openings as high voltages may be present andpose a danger to users.

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Conductive foreign objects can produce a short circuit and cause fire, electric shock, or damage toyour equipment.

•

Lift equipment using both hands and with your knees bent.

Equipment Racks
To avoid injury or damage to the equipment:•

Observe local occupational health and safety requirements and guidelines for manual materials
handling.

•

Do not attempt to move a rack by yourself, at least two people are needed to move a rack.

•

Do not attempt to move a fully loaded rack. Remove equipment from the rack before moving the rack.

•

Do not attempt to move a rack on an incline that is greater than 10 degrees from the horizontal
surface.

•

Make sure the rack is properly secured to the floor or ceiling.

•

Make sure the stabilizing feet are attached to the rack if it is a single-rack installation.

•

Make sure racks are coupled together if it is a multiple-rack installation.

•

Make sure the rack is level and stable before installing any equipment in the rack.

•

Make sure the leveling jacks are extended to the floor.

•

Make sure the full weight of the rack rests on the leveling jacks.

•

Always load the rack from the bottom up. Load the heaviest component in the rack first.

•

Make sure the rack is level and stable before pulling a component out of the rack.

•

Make sure only one component is extended at a time. A rack might become unstable if more than one
component is extended.

To avoid damage to the equipment:•

The rack width and depth must allow for proper serviceability and cable management.

•

Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow candamage the equipment.

•

The rack cannot have solid or restricted airflow doors. You must use a mesh door on the front andback of the rack or remove the doors to ensure adequate airflow to the system.

•

Make sure equipment is properly secured to the rails. Equipment that is improperly secured to therails might be unstable.

•

Verify that the AC power supply branch circuit that provides power to the rack is not overloaded.
Proper power reduces the risk of personal injury, fire, or damage to the equipment. The total rack
load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority having
jurisdiction over your facility's wiring and installation requirements.

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Power Cords•

Use only the power cords and power supply units provided with your equipment.
Make sure to use a power cord that is rated for the equipment and matches the voltage and current
indicated on the electrical rating label of the equipment. The voltage and current rating of the power
cord should be higher than the voltage and current rating marked on the equipment.

•

Plug the power cord into a grounded (earthed) electrical outlet that is always easily accessible.

•

In all European electrical environments, you must ground the Green/Yellow tab on the power cord. If
you do not ground the Green/Yellow tab, it can cause an electrical shock due to high leakage
currents.

•

Do not place objects on AC power cords or cables. Arrange them so that no one might accidentally
step on or trip over them.

•

Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the cord by the plug.

•

To reduce the risk of electrical shock, disconnect all power cords before servicing the equipment.

Batteries•

The equipment battery contains Lithium Manganese Dioxide. If you do not handle the battery packproperly, there is a risk of fire and burns.

•"CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose the used batteries
according to the instructions."•(“ATTENTION: Risque d’explosion si la batterie est remplacée par un type incorrect. Mettre au rebus
les batteries usagées selon les instructions. “)•

Replace the battery only with a spare designated for your equipment.

•

Do not disassemble, crush, puncture, short external contacts, or dispose of the battery in fire orwater.

•Do not expose the battery to temperatures higher than 60°C (140°F).

•

If you replace the battery with an incorrect type, there is a danger of explosion. Replace the battery
only with a spare designated for your equipment.

•

Do not attempt to recharge the battery.

•

Dispose of used batteries according to the manufacturer's instructions. Do not dispose of batteries
with general office waste. Use a public collection site or return them to Cohesity, your authorized
Cohesity partner, or their agents for recycling or proper disposal.

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Equipment Modifications•

Do not make electrical or mechanical modifications to the Cohesity equipment. Cohesity is not
responsible for the regulatory compliance status of equipment that has been modified.

•Cohesity supports all hardware that is qualified and sold by Cohesity. Any modification or
replacement of hardware, including but not limited to mechanical chassis, power supply units, powercords, network interface cards, pluggable transceivers, cabling, memory modules, storage devices,
and any other sub-assemblies not qualified or sold by Cohesity is not officially supported. Cohesity
assumes no responsibility or liability, in whole or in part, for any performance degradations, cessationof operation, mechanical/electrical defects, failures, personal or bodily injury (including death), or
property damages associated with any hardware not qualified or sold by Cohesity.

Equipment Repairs and Servicing•

The installation of internal options and routine maintenance and service of this equipment should be
performed by individuals knowledgeable about the procedures, precautions, and hazards associatedwith equipment containing hazardous energy levels.

•

Only a skilled person can remove the chassis covers to access the inside of the system.

•

Do not exceed the level of repair specified in the procedures in the product documentation. Improper
repairs can create a safety hazard.

•

The power supply in the equipment contains no user-serviceable parts. Do not open the power
supply. Hazardous voltage, current, and energy levels are present inside the power supply. Return tothe manufacturer for servicing.

•

Remove all watches, rings, or loose jewelry when working before removing covers and touchinginternal components.

•

Do not use conductive tools that could bridge live parts.

•

Use gloves when you remove or replace internal components; they can become hot to the touch.

•If the equipment sustains damage requiring service, disconnect the equipment from the AC electricaloutlet and refer servicing to an authorized service provider. Examples of damage requiring service
include:o

The power cord, extension cord, or plug has been damaged.

oLiquid has been spilled on the equipment or an object has fallen into the product.

o

The equipment has been exposed to rain or water.

o

The equipment has been dropped or damaged.

oThe equipment does not operate normally when you follow the operating instructions.

NOTE: To reduce the risk of electrical shock, disconnect all the power cords before servicing the equipment.

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Laser Devices
To reduce any risk, including radiation exposure, follow these precautions when working with laser
devices:•

Avoid direct exposure to the laser beam. Do not open the laser device enclosure. There are no userserviceable components inside.

•

Do not operate controls, make any adjustments, or perform procedures to the laser device other thanthose specified herein.

•

Allow only authorized service technicians to repair the laser device.

Elevated Operating Ambient Temperature•

If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rackenvironment may be greater than the room ambient temperature. Therefore, consideration should begiven to installing the equipment in an environment compatible with the maximum ambient operating
temperature (TMA) specified by the manufacturer.

Reduced Airflow•

Installation of the equipment in a rack should be such that the amount of airflow required for the safe
operation of the equipment is not compromised.

Mechanical Loading•

Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due
to uneven mechanical loading.

Circuit Overloading•

Consideration should be given to the connection of the equipment to the supply circuit and the effectthat overloading of the circuits might have on over-current protection and supply wiring. Useappropriate consideration of equipment name-plate ratings when addressing this concern.

Redundant Power Supply•

To provide a fully redundant power supply, connect each power cord to a separate AC circuit. Eachpower cord requires adequately grounded (earthed) connections.

Reliable Earthing•

Reliable earthing of rack-mounted equipment should be maintained. Particular attention should begiven to supply connections other than direct connections to the branch circuit (for example, power
strips).

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Connecting Earth Ground to Equipment
WARNING: If the equipment has a separate protective earthing terminal on the chassis, it must be
permanently connected to earth ground to adequately ground the chassis and protect the operator fromelectrical hazards. .
Power installation must be performed by a qualified electrician in accordance with National Electrical
Code ANSI/NFPA 70 and Canadian Electrical Code Part I, CSA C22.1.
To connect earth ground to equipment (where applicable):
1. Connect one end of the grounding cable to a proper earth ground.
2. Place the ground lug attached to the ground cable over the protective earthing terminal.
3. Secure the grounding lug to the protective earthing terminal with washers and screws.
4. Dress the grounding cable and ensure that it does not touch or block access to other components.
WARNING: Before powering on the equipment, connect the frame of the equipment to the earth. For
earthing wire, green and yellow insulation is required, and the cross-sectional area of the conductor must be
more than 0.75mm2 or 18 AWG.

Electrostatic Discharge (ESD)
When handling any electronic component or assembly, you must observe the following antistatic
precautions to prevent damage.
•

Always disconnect power from the equipment and wear a grounded wrist strap when working aroundthe equipment.

•

Always wear a grounded wrist strap when handling printed circuit boards.

•

Treat all assemblies, components, and interface connections as static sensitive.

•

Avoid working in carpeted areas and keep body movement to a minimum while removing or installingboards to minimize buildup of static charge.

Replaceable Battery
Dispose the used batteries as per the instructions.
CAUTION: There is a risk of explosion if the battery is replaced with the incorrect type.

Regulatory Approval
WARNING: Operation of the device without regulatory approval is illegal.

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Safety Guide

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About the Authors
The essential contributors include:•

Sydney Jackson, Sr. Staff Product Manager•

Kumaraguru Ramasamy, Sr Manager, Technical Writing•

Patrick Ryan, VP, Assistant General Counsel•

Security Core Group•

Andy Johnson, Sr Director, Operations & Service Logistics•

Subash Babu, Staff Technical Editor•

Brian Paulson, Sr. Director, Web Marketing•

Mark Townsend, Staff Program Manager, HW NPI•

Kevin Anderson, Director of Engineering•

Tom DiMauro, Senior Product Manager•

Luke Walker, Staff 1 Lead Product Manager•

Jonathon Mayor, Field Technical Director•

Jbell, Technical Director - ATSO•

Scott Hanson, Staff Manufacturing Engineer

Document Version History
VERSION
1.0

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DATE
Apr 2024

DOCUMENT HISTORY
Original Document

Safety Guide

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ABOUT COHESITY
Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem ofpartners, Cohesity makes it easier to protect, manage, and get value from data – across the data center,edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive
data security and management capabilities, including immutable backup snapshots, AI-based threat
detection, monitoring for malicious behavior, and rapid recovery at scale. Cohesity solutions are delivered
as a service, self-managed, or provided by a Cohesity-powered partner. Cohesity is headquartered in
San Jose, CA, and is trusted by the world’s largest enterprises, including six of the Fortune 10 and 42 of
the Fortune 100.
Visit our website and blog, follow us on Twitter and LinkedIn and like us on Facebook.

© 2024. Cohesity, Inc. All Rights Reserved. The information supplied herein is the confidential and proprietary information of Cohesity and may only
be used (a) by the intended recipients and (b) in conjunction with validly licensed Cohesity software and services. Find the terms of Cohesity
licenses at www.cohesity.com/agreements.
Cohesity, the Cohesity logo, SnapTree, SpanFS, DataPlatform, DataProtect, Helios, the Helios logo, DataGovern, SiteContinuity, DataHawk, andother Cohesity marks are trademarks or registered trademarks of Cohesity, Inc. in the US and/or internationally. Other company and productnames may be trademarks of the respective companies with which they are associated. This material (a) is intended to provide you information
about Cohesity and our business and products; (b) was believed to be true and accurate at the time it was written, but is subject to change without
notice; and (c) is provided on an “AS IS” basis. Cohesity disclaims all express or implied conditions, representations, warranties of any kind.

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Safety Guide