Acrylic WiFi Heatmaps
Help
08/03/2016
support@acrylicWiFi.com
www.acrylicwifi.com

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Contenido
Project .................................................................................................................................... 5
Create a new project ......................................................................................................... 5
Project details................................................................................................................. 5
Project structure ............................................................................................................ 5
How to edit a project ..................................................................................................... 7
Edit a project ...................................................................................................................... 8
Project details................................................................................................................. 8
Modify Project structure ............................................................................................... 8
Calibrate a blueprint ........................................................................................................ 11
Assisted calibration ...................................................................................................... 11
Manual calibration ....................................................................................................... 12Inventory .......................................................................................................................... 13
Right button mouse ..................................................................................................... 13
Add or modify elements to the inventory .................................................................. 14
Survey ................................................................................................................................... 15
Access Points .................................................................................................................... 15
Survey Mode .................................................................................................................... 18
Additional Actions During a Site Survey ...................................................................... 20
Passive Survey .................................................................................................................. 21
Active Survey .................................................................................................................... 23
How to perform an Active Survey ............................................................................... 23
Configuration options .................................................................................................. 23
Plots .............................................................................................................................. 25
WiFi Quality.......................................................................................................................... 26
WiFi Quality Assessment ................................................................................................. 26
How to Evaluate Wi-Fi Quality Controls ..................................................................... 26
Wi-Fi Quality Sections .................................................................................................. 26
Assesments Control list ............................................................................................... 28
Profiles .......................................................................................................................... 29
RSSI coverage ................................................................................................................... 30
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Simultaneous RSSI coverage ........................................................................................... 31
Channel Overlap .............................................................................................................. 32
Co-Channel interference ................................................................................................. 34
Latency ............................................................................................................................. 35
Bandwidth ........................................................................................................................ 37
Packet lost ........................................................................................................................ 38
AccessPoint roaming ....................................................................................................... 39
Reports ................................................................................................................................. 40
Project Report Generation .............................................................................................. 40
How to Create a Report in 4 Simple Steps.................................................................. 40
Report Type .................................................................................................................. 40
DocX.................................................................................................................................. 43
KMZ................................................................................................................................... 46
RAW .................................................................................................................................. 48

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ProjectCreate a new project
Acrylic Wi-Fi Heatmaps saves all the collected data to a project.
To start a site survey, you need to create a new project or open an existing one.

Project details
To create a new project, you need to enter some project identification information:

Field
Name
Description
ClientName

Client Logo

Description
Name under which the project will be saved. The name should be unique,meaning that two different projects cannot be saved under the same
name.
Project description as additional information.
Name of the client or company for whom the work is performed. It willappear on the reports generated with the project. This information canbe later edited from the project Edit section.
Logo o corporate image of the client to whom the work is performed.
This image will be used on the front page of the reports generated on
Acrylic Wi-Fi Heatmaps. It can be later changed from the project Edit
section.

Project structure
An Acrylic Wi-Fi Heatmaps site survey project has two main elements: locations andscans.
The scans result from site surveys and they are associated with a location.

Below are two simple examples of how to use and define locations
Example 1:

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Help Acrylic WiFi Heatmaps - ©2016 – Tarlogic Security SLA site survey is performed in a 3-story building.
For each floor, a single location is defined in the project.
The site surveys are performed on each floor within the corresponding locations.
So, we have 3 floors with one or more site surveys on each one. Therefore, the survey
results and the generated reports are shown in a more consistent and structured manner
Example 2:

A site survey is performed in a college campus, where both Northern and Southern
campuses have two buildings each.
In this case, two main locations are generated, one for the Northern campus, and anotherone for the Southern campus.
Within each campus location, more locations are added to each building.
Depending on the surveyed building characteristics, it is possible to follow the approachdescribed in the previous example and add a new location at each floor for every building,along with additional locations such as parking lots, parks, etc.

Project structure

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FieldDescription
Name
Name assigned to the location.
Description Brief description of the location.
Blueprint or plan of the location floor.
This is optional, since you can work on satellite maps that are
integrated in Acrylic Wi-Fi Heatmaps.
Blueprint

If provided, you will be able to work on that blueprint during thewhole site survey process.
If a blueprint is added, it should be calibrated.
Learn more on blueprint calibration using the help available for thisprocess.

How to edit a project
Add: To add a location within an existing one, select the main window and then add
the new location. This location will be added as a child location of the selected location.
Delete: To delete a location, select it and while right clicking on it, press Delete
Edit: You will be able to edit a project and add new locations at any given time fromthe project window

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Edit a projectA project can be edited with the purpose of adding, modifying, and deleting the elements
it contains.
NOTE: Changes to the project cannot be reverted. Please, make a back-up copy of the
project if you are unsure of the changes.

Project details
Field
File Name
Project Name

Client Name
Creation Date
Description

Description
Name of the .prj extension file that contains the project.
Name under which the project will be saved. The name should be
unique, meaning that two different projects cannot be saved under
the same name.
Name of the client or company for whom the work is performed. It
will appear on the reports generated with the project. This
information can be later edited from the project Edit section.
Date in which the project was created.
Project description as additional information.
Logo o corporate image of the client to whom the work is
performed. This image will be used on the front page of the reports
generated on Acrylic Wi-Fi Heatmaps. It can be later changed fromthe project Edit section.

Modify Project structure
You can add, modify, and delete locations, as well as delete scans from the project.

Project

From the contextual menu, you can add new locations and modify project information.

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Locations

From the Location contextual menu, you can modify the location parameters, add a new
daughter location, delete it from the project, or move it as a daughter location to anotherlocation.
NOTE: If a location is deleted, all dependent locations and scans will also be deleted.
Adding a Plan to a Location

After selecting the location to which the plan (blueprint) will be added, select the Add
option.
Once a plan is added, it should be calibrated. Plan calibration is required in order for theplan to be used in site surveys.
If the plan is deleted, and if the location has site surveys on the plan, Acrylic Wi-Fi
Heatmaps will not allow to delete the plan until the scans are deleted first.

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Scans

You can modify, delete or move a scan to a different location.
NOTE: Moving a scan to a different location can lead to inconsistencies if themeasurements were performed on the original plan and this new location already has adifferent plan.

Access points
Once a scan is selected, you will see at the bottom the access points detected during thesite surveys.
From this view, you will be able to delete and inventory project elements.
NOTE: Once the elements are deleted, they can no longer be recovered.

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Calibrate a blueprint
Once a plan (blueprint) is selected and associated with a certain location, for it to be usedover a map in a site survey, it is necessary to have it previously calibrated (in other words,
to assign the image some physical properties to determine its actual size).
Acrylic Wi-Fi Heatmaps offers to different plan calibration methods: one consisting of
measuring the distance between two selected points in the plan, and the other one
consisting of overlaying the plan on a satellite map at the right position.

Assisted calibration
To calibrate a plan using this method, you first need to know the actual spacial locationof the building or structure represented in the plan.
It is recommended to use transparent background images (PNG, etc.) that hide irrelevant
areas to make calibration easier and get more professional-looking results.
IMPORTANT: If the plan is calibrated using this method, you will be able to visualize both
Blueprint and Satellite views, and the measurements on the plan will be georeferenced
with latitude and longitude coordinates, which allows you to create a final report in KML
format (for more information about this report, please refer to the Reports section help)
Use this method whenever possible

Steps:
1. Locate the buildings and structures on the map.
Navigate the map, using the zoom slider as required.
If you need help in finding your location, you can use the search box in the upper
part of the left hand panel.
2. Move the plan to the desired location, rotate and scale to adjust to the satellite
map, and using the opacity slider (transparency), make sure the plan is in the rightposition.

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Manual calibration
Manual calibration establishes the plan dimensions without providing spacial positioning.
In other words, plan measurements are provided, but not its latitude and longitude
coordinates.
This calibration method is recommended when latitude and longitude coordinates for theplan elements are unknown, or when determining the plan spacial position would be toocomplicated.
IMPORTANT: If the plan is calibrated using this method, you will be able to visualize only
the Blueprint view, the use of GPS will not be supported, and KML format reports will not
be available (for more information about this report, please refer to the Reports sectionhelp).

Steps:
1.
2.
3.
4.
5.

Identify in the plan an area where the distance between two points is known.
Select the first point.
Select the second point.
Indicate the distance and the length unit.
For plans calibrated using this method, site surveys are performed on Blueprint
view, and do not support the use of GPS to establish the measuring points.
6. Example case: To perform the site surveys in the buildings, the best option is
performing the surveys on the blueprint, and the manual calibration allows us toestablish the actual scale of the blueprint.

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Inventory
In this section all devices which had been inventoried are listed.
When a device is inventoried, a friendly name is assigned to his MAC Address, so eachtime you use Acrylic Wi-Fi, this device appears identified with the assigned name insteadof the MAC Address.

ColumnMac
AddressName
VendorDescription
SSID

What information gives?
Unique identifier assigned to network interfaces used as a network
address (Media Access Control Address)
Friendly name given to this device. This name will be displayed in Acrylic
Wi-Fi instead of the MAC Address.
Name of the manufacturer of the device. Non editable, is obtained
automatically based on the MAC Address
Description of the access point
Network name in case it can not be retrieved.

Right button mouse

Contextual menu only available when pressing the right button on the inventory window

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Contextual menu item
Add new
ModifyDeleteCopy to clipboard
Export to file
Import from file

Function
Adds a new entry in the inventory
Allows to modify the information of an inventoried element
Removes an inventoried element
Allows to copy inventoried elements information on the clipboard
Allows to export inventory content to .csv file
Allows to import inventory content from .csv file

Add or modify elements to the inventory

The window to add or modify inventory items allows entering device data. In case ofmodifying, these fields will be filled with the current information to be edited.

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Survey
Access Points
This section is displayed when a monitoring is being performed. It shows a general viewof detected Wi-Fi devices.

Each device is represented by a row in the table, including information about it on eachcolumn, such as signal strength, signal-to-noise ratio, MAC, security options, etc. Thisview is very helpful if you want to get information about the state of Wi-Fi devices at a
glance.
You can click on the colored checkbox to change the selected APs, which will change theview of the below tabs.

ColumnWhat information gives?
Stands for: 'Service Set Identifier'. In other words: the network's name.

SSID
A network can hide its name, which will lead the software to show this15
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Column#Mac
Address

RSSI

SNR

Chan
Width
802.11
Max rate
Retries
WEP
WPA
WPA2

What information gives?
field with the text '[Hidden]' on it. This text is configurable through the'Configure' option menu.
However, even when a network is not broadcasting its name, in monitor
mode and in some cases it can be retrieved by inspecting and analyzing
Wi-Fi traffic of connecting devices to that network. In case this is possible,
Acrylic will show the name in red color, stating that it's a hidden networkand that the name has been inferred by the software.
This is the number of devices that are connected to the network. If empty,
no device has been detected as connected to the network. Whenperforming a scan on 'Normal mode', this field will be automaticallyhidden. This is because on that mode Acrylic Wi-Fi can gather information
only about access points, so no client device will be detected.
(Media Access Control Address) Unique identifier assigned to network
interfaces used as a network address.
This field can show a name instead of the address bytes in case the MAC
Address has been previously inventoried.
(Received Signal Strength Indication) Value measured in dBm indicating
the strength of the received Wi-Fi signal, usually in the range of 0 to -100.
The higher value the better signal strength.
(Signal-to-Noise Ratio) Ratio measured in dB used to compare thereceived signal and the background noise. The higher value the better.
This field will be automatically hidden when performing a scan on'Monitor mode'. This is because this information cannot be retrieved
when capturing Wi-Fi traffic on this mode (unless using an Airpcap device).
Center frequency channel on which the network is operating. It can beshown as an addition of two numbers (such as: '1+5'), indicating that the
network is operating on both channels (primary and secondary).
This is the channel width measured in Mhz. Possible values are 20, 40, 80
and 160.
These are the communication standards that are supported by the accesspoint on that network. Possible values are a combination of a,b,g,n,ac.
The maximum transfer rate that is supported by the access point on that
network, measured in Mb/s.
Percentage of packets that had to be retransmitted due to transmission
errors. Between brackets are shown the total number of packets
retransmitted.
Type of WEP security of the access point. If empty, the network doesn't
support WEP. Possible values are 'SharedKey' and 'Open'Type of WPA security of the access point. If empty, the network doesn't
support WPA. Possible values are 'PSK' and 'MGT'.
Type of WPA2 security of the access point. If empty, the network doesn't
support WPA2. Possible values are 'PSK' and 'MGT'.
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Column
WPS
Vendor
Data
Mgt
First
Last
Type
LatitudeLongitude

What information gives?
The supported WPS version of the access point. If empty, WPS is notsupported.
If WPS authentication is enabled appears in Green, in red otherwise.
The name of the network interface manufacturer been used by thedevice.
Amount of data packets sent by the device.
Amount of management packets sent by the device.
Time when the device was detected for the first time.
Time when the device was detected for the last time.
Network type. Possible values are 'Infrastructure' and 'Adhoc'. This field
only applies on access points.
When running GPS, latitude is updated to the position where the device
was detected for the last time.
When running GPS, longitude is updated to the position where the device
was detected for the last time.

Additional options
By right-clicking over the "Access Points" module, contextual menu allows actions on
selected APs or devices.

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Survey Mode
Acrylic Wi-Fi HeatMaps offers three different site survey modes.
Survey Mode

Description
This is the default measurement type, and it is recommended forspecific or small area measurements.
On this mode, the specific physical position can be selected on thesatellite map or blueprint.

Static Mode

Acrylic Wi-Fi HeatMaps performs a measurement and associates thisdata to the selected location.
The application will identify each measurement point with sequential
numbering. These points are joint by arrow lines so that the site
survey path can be easily visualized.
This type of site surveying is recommended for large outdoor andindoor areas when a GPS device is not available or GPS precision is
not sufficiently accurate.
On the plan (blueprint) or satellite map, select the location scanstarting point and start walking straight at a constant pace until you
have to change direction or you have reached your destination. Fromthen on, you will have to start this procedure all over with a newlocation. Acrylic Wi-Fi Heatmaps will save all the measurements
performed during the site survey.
Interim measurement points scanned during the process will beidentified with a different icon ( ).

Continuous
Mode

Acrylic Wi-Fi HeatMaps will perform the measurements along thepath, optimizing time and effort when it comes to covering large site
surveying areas.
Let's take a look at the following example: performing a site survey ina squared room.
Position yourself at the room's entrance door, select your position on
the blueprint and start walking straight at a steady pace until you
reach one of the corners.
Once you reach the corner, select the new point in the blueprint.
Then start walking straight at a steady pace until you reach to thenext corner, but this time you won't have to stop when you get there:
when it is time to change direction, simply select the new point on
the blueprint without stopping.
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Survey Mode

Description
Repeat the procedure until you reach the room's door.
This way, we can quickly perform site surveys on large areas, and in
this case, cover the perimeter of a squared room with just 4 clicks,
no matter how big the room is.
This type of measuring is recommended to cover large outdoor areas.
A GPS device should be previously configured and connected.
During a site survey performed on GPS mode activated,measurement points will be automatically generated over thecaptured GPS coordinates.
This is an automatic mode, and once a site survey is started, Acrylic
Wi-Fi HeatMaps monitoring will capture the GPS positions and it willgeoreference the networks' measurements.
If your GPS device is not yet configured, a pop-up window will prompt
you to configure it and start it.

GPS Mode

Acrylic Wi-Fi HeatMaps supports GPS NMEA, and communicates withthese devices via serial port.
USB GPS devices create a serial port by which GPS data can be read.
Please, review the serial port configuration parameters in the GPS
device user's manual.
Another way of providing Acrylic Wi-Fi HeatMaps with GPS
coordinates is via bluetooth, also connecting to a serial port.
Smartphones with GPS can share GPS positioning through a
bluetooth connection. Check the app store in your device to find asuitable application for this use.

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Additional Actions During a Site Survey
ButtonUndo

Description
By clicking on the undo button, you can delete your most recently saved
survey point.
This button will be disabled if there are no survey points with measurements.
In case you are performing a continuous site survey, the most recently saved
point, along with all interim points between this point and the previously
saved one, will be deleted.
After deleting the point, the site survey mode will switch to Static Mode.
By clicking the Pause button, monitoring can be temporarily paused. Data
collected on pause will not be saved.
This action is particularly helpful when you are performing a site survey on
Continuous Mode.

Pause

IMPORTANT: If you pause monitoring while on Continuous Mode, you will be
required to re-select the Continuous Mode to resume the process at a newmeasurement point.

At the bottom of the screen, you will see charts indicating the values collected in realtime.

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Passive Survey
These plots allow you to visualize different passive measurements (no intervention withthe wireless mean) collected during a site survey.
Plot type

RSSI

Description
Heatmap representing RSSI or 'Received Signal Strength Indication' in
the site survey área.
RSSI values range from 0dBm (better) to -100dBm (worst).
Usual values range from -40 to -70.
This plot shows the best coverage AP for each area.

AP Coverage
This plot represents the channel received with the strongest signal foreach point.
ChannelCoverageThis plot represents the transmission rate supported by the AP's withthe better coverage for each point.
Data Rates
This plot represents device density for the selected AP's.
Cell Density

Number of
AP's

NOTE: Only available if the site survey is performed on Monitor Modeor using an Airpcap device.
This plot represents the number of AP's that can be detected at one
single point. This plot is independent from channel overlapping, so ahigh density may be beneficial as long as the overlapping is low.
This plot represents the retry rate detected during the traffic analysis
performed on passive mode.

Retry rate

It is a percentage, ranging from 0 to 100. Values over 10% areconsidered to have a negative impact on network performance.
NOTE: Only available if the site survey is performed on Monitor Modeor using an Airpcap device.
It indicates the overlapping level at each point for the selected AP's.
Overlapping is detected whenever a different AP is operating on an
adjacent channel, causing transmission frequencies to overlap, andthe signal strength differential is lower than 20dBm.

ChannelOverlapping

The higher the number of interfering devices, the lower the network
performance.
Ideally, there should be no overlapping.

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Plot type

Detailed Grid

Description
This plot displays gross data grouped by cell. This way, actual data canbe visualized by segmenting the area. The user can select the data to
be displayed from the pull-down 'Plot Options' panel.
This plot displays SNR (Signal-to-Noise Ratio) values.
SNR is a good parameter to measure communication quality, since itconsiders signal strength and noise in the wireless medium.
Its value ranges from 0 (worst) to 100 (best).

SNR
Acceptable values are 60 or higher.
NOTE: This option is only available for site surveys performed with an
Airpcap device.

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Active Survey
How to perform an Active Survey
During an Active Survey, besides performing measurements of the wireless medium
without interacting with it, (Passive Survey), you can also perform active measurementsby connecting to the network that is being analyzed.
Data packets are sent and received to obtain actual measurements of bandwidth, packet
loss rate, and roaming.
Requirements to perform an Active Survey

Two wireless network cards. One of them will be used for the Passive Survey,
while the other one will be used for the Active Survey.
The wireless card selected on the menu will be used for the Passive Survey, so it
should not be connected to any network. It will only be used to performmeasurements without interacting with the wireless medium.
The second wireless card will should be connected to the network to beanalyzed.
The Active Survey parameters should be configured, and the option in the menu
should be activated.

Configuration options
OptionDescription
This option is configured if bandwidth measurements will be performed.
In case this option is activated, the user will have to choose the preferredmeasuring method. There are two options to choose from:

Bandwidth

Iperf: This is the recommended option. Iperf is a free software that
only performs bandwidth and latency measurements. This
software can be found in the Acrylic Wi-Fi Heatmaps installation
software.
To use this method, the software should run in a server in thelocal corporate network, which should be accessible via Wi-Fi
connection.
The software can be run on server mode using the 'iperf -s -p'
command. Then, the server IP address should be included in the
Active Survey configuration (in the Server textbox), along with theselected port.
Once the site survey is initiated, Acrylic Wi-Fi Heatmaps willconnect to this service and will perform the bandwidth
measurements.
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OptionDescription
It is important to have the server connected to a network with nodelays and fluctuations that could negatively impact themeasurements.
File Download: With this procedure, a file is downloaded througha standard protocol like HTTP or FTP. This method is notrecommended, since it would produce less accurate results thatthe first one.
Acrylic Wi-Fi Heatmaps will use these downloads to performmeasurements.
Once the downloads are finished, the software will restart
automatically. It is recommended to use a large size file(>500MB).

To configure this option, a valid URL should be specified, such as,
http://www.software.com/big_file.dat
or
ftp://ftp.software.com/pub/file
If latency measurement is enabled, the user will have to configure a hostto respond to PING requests.
Latency
Normally, the Wi-Fi connection gateway IP address (to which the second
wireless card used in the Active Survey will be connected) is used.
This options are exclusively used for representing the Active Survey
results in the Survey section and the site survey reports.
Scale
BoundsSince bandwidth and latency data can have wide data ranges, theseparameters can be easily adjusted to the data obtained from the site
survey.

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PlotsActive Survey graphics or plots represent the information collected during a site survey
on Active Survey mode, interacting with a remote server in order to obtain actual, realworld wireless network performance parameters and measurements.
NOTE: These graphics (plots) are only available if the surveyed location scans have been
performed with the Active Survey mode enabled.

Plot Type

Description
Represents bandwidth in Kbps at each on of the points of the area
covered by the site survey.

Bandwidth The larger the bandwidth, the better.
Represents packet latency in ms.
Latency is the time it takes for a packet to travel to its destination andback.
Latency
The shorter the time interval, the better the latency. Values over 10ms
might indicate network problems.
Represents packet loss rate. It is the percentage of packets that are lost(that do not arrive to their destination) at the time of establishing acommunication and that are normally re-transmitted.
PacketLossAP
Roaming

The lower the packet loss rate, the better the communication. Normally,
healthy networks experience packet loss rates of less than 10%.
When moving along the coverage area, devices are expected to maintaincommunication by connecting to different access points within the
network, keeping a high quality communication while preventing
performance degradation. This service is called 'Roaming'.
Roaming helps extend connectivity throughout the entire coverage area
to prevent blind stops.

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WiFi Quality
WiFi Quality Assessment
A Wi-Fi Quality Assessment allows the user to visualize actual wireless infrastructure
status, providing an overview of the network status based on quality parameters. The WiFi Quality Assessments controls can generate two-color graphics, displaying those areas
where minimum requirements are met in green, while non compliant areas in shown inred. Configuration parameters for each control are stored in Profiles, and these can bereviewed, configured or created from the Preferences main menu, under the Wi-Fi
Quality section.

How to Evaluate Wi-Fi Quality Controls
Steps:
1. Select the scans over which the access points will be listed.
2. Select the access points on which the controls will be applied.
3. Click on the control you want to visualize on the satellite map or blueprint.

Wi-Fi Quality Sections
Location

This is a pull-down panel that displays the list of locations and scans. Here you can selectthe locations and the scans over which the Wi-Fi Quality controls will be applied. Notethat the controls are applied to a single location. Therefore, you can only select scansfrom the same location.

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Access Points

List of Access Points recognized in the different selected scans. Wi-Fi Quality controls will
be applied over those selected ones.

Assesment controls

List of quality controls that will be applied on the access points. By selecting each one ofthem, you will be able to visualize those areas that have (or have not) passed the controls.
Assesment
Controls

Control Name
It indicates, as a percentage, the area covered by the site survey thatmeets the predefined requirements for each control. Control
parameters can be configured by editing the control's Profile.

%

Quality

Example: If a control has a RSSI minimum threshold of -75, the areawith a RSSI equal or higher than -75 will be displayed in green, and thearea with a RSSI lower than -75 will be displayed in red.
It displays the quality resulting from applying the control
requirements to the selected wireless network, as a percentage of thecomplying area.
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Assesment
Controls

Control Name

ValuesExcellent
Very
Good
Good
Poor
Bad
N/A

Description
100% of the area covered by the site survey meets thecontrol requirements.
95-99% of the area covered by the site survey meetsthe control requirements.
90-94% of the area covered by the site survey meetsthe control requirements.
75-89% of the area covered by the site survey meetsthe control requirements.
0-74% of the area covered by the site survey meets thecontrol requirements.
The control cannot be applied over the selected accesspoints.

Assesments Control list
Summary of all available controls. For more details, refer to the Help entry available foreach one of them by clicking on the question mark ('?') button.
Assesment
Controls
RSSI coverage
Simultaneous
RSSI coverage
ChannelOverlapping
Co-Channel
Interference
Latency

Bandwidth
Packet Loss

Description

RequiredSite survey
It verifies that the RSSI thresholds are met within the Passive
site survey coverage area.
It verifies that the RSSI thresholds are met within the Passive
site survey coverage area. Additionally, it verifies
there are enough access points to ensure a reliablecommunication as defined in the control's profile.
It verifies that there are no interference caused by an Passive
adjacent channel within the site survey area.
It verifies that there are no co-channel interference Passive
within the site survey area.
It indicates if the latency of the connection established Active
during the active sit survey is within thepredetermined thresholds in the control's
configuration.
It verifies that the bandwidth in the site survey area Active
meets the requirements specified in the selected
profile.
It verifies that the packet loss rate is not higher than Active
the threshold established in the configuration.
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Assesment
Controls
Access Point
Roaming

Description

RequiredSite survey
It indicates if the roaming service has worked correctly Active
during the active site survey.

ProfilesBy default, Acrylic Wi-Fi Heatmaps provides two threshold configurations and parameters
for each one of the Wi-Fi Quality controls. These parameter groups are shown within thecontrol Profiles

Default Profiles
ProfileDescription
Standard configuration that the wireless network should keep to ensure
Default
service to all wireless client devices.
This is the most important network configuration to guarantee the necessary
VoIP
service quality required for voice communication through the wirelessnetwork.

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RSSI coverage
The Rssi Coverage control displays those areas where the signal strength received fromany of the selected access points falls bellow the selected threshold value.
Signal strength has a significant impact on the quality of communications. Signal strengthis measured in dBm, and ranges from 0 dBm (stronger) to -100 dBm (weaker).
Acceptable values range from 0 -75 dBm. Proper communication cannot be guaranteedwith lower signal strength values.
This control displays those areas where Rssi Coverage requirements are met in green, andthose non compliant areas in red.

Minimum required values depend on the selected profile.
Normally, at least a -65dBm signal strength is required.
These values can be configured in the Configure menu under the Wi-Fi Quality section.

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Simultaneous RSSI coverage
The Simultaneous AP Coverage control displays those areas where signal strength
received by any of the network access points is equal or lower than the predeterminedthreshold value.
To ensure dependable wireless communications, it is necessary, under certain
circumstances, that all the points in the coverage area can access a certain number ofaccess points within the network infrastructure, preventing channel overlapping, with atleast a minimum signal strength.
These two parameters depend on the type of infrastructure being analyzed and they canbe configured in the profile.
For example, VoFi (Voice over Wi-Fi) service would typically require communication with
two access points with at least -65dBm signal strength.
Those areas within the surveyed site meeting these requirements are displayed in green.
Those non-compliant areas are shown in red.

Minimum required values depend on the selected profile.
Normally, having 2 access points capable of providing access simultaneously with at least
a -65dBm signal strength is required.
These values can be configured in the Configure menu under the Wi-Fi Quality section.

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Channel Overlap
The Channel Overlapping control shows those areas where adjacent interference
requirements are met.
An AP is considered to have an adjacent interference when some of its transmitted
frequencies overlap with another AP transmitting on a different channel over the sameband.
In other words, if our access point is operating on channel 1 over the 2.4Ghz band, andwe have another access point transmitting on channel 2 over the same 2.4Ghz band, thisone could be interfering and degrading the communication quality of our wirelessnetwork.
These interferences not only depend on the selected channel, but also channel
bandwidth.
Communications can be transmitted over the 2.4Ghz frequency band (802.11 b/g/n) witha channel bandwidth ranging from 20 to 40Mhz.
Over the 5Ghz band (802.11 a/n/ac/ad), 20, 40, 80, and 160Mhz channel bandwidth canbe used.
Besides frequency and bandwidth, these interferences also depend on the overlappinglevel existing between two signals (that is to say, the signal strength from the interferingAP).
If there is enough intensity differential (in case the signal transmitted by our access pointis received with higher intensity), then the communications will not be impacted by anadjacent interference.
A difference of at least 20dBmin in signal intensity is enough to prevent network
performance degradation.
For example, if we have a wireless network operating on channel 1 and it is received witha signal strength of -65dBm at a certain area, and there is another access point operating
on channel 2 that is received with a signal strength of -50dBm at the same location,
network performance will actually be degraded by overlapping, since there is 15dBm
differential.
This control displays in green those areas where Channel Overlapping requirements aremet, and in red those non-compliant areas.

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The required values for this control will depend on the selected profile.
A surveyed AP is usually required to exceed all other potentially overlappingtransmissions by at least 20dBm.
Ideally, the number of interfering AP transmissions should be 0.
These values can be configured from the Configure menu option under the Wi-Fi Quality
section.

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Co-Channel interference
The Co Channel control displays those areas where the co-channel interference
requirements are met.
An AP is considered to have a co-channel interference when there is another AP
transmitting on the same channel.
The IEEE802.11 standard takes this situation into consideration.
This type or interference results from two or more AP's sharing the same radioelectric
spectrum and taking turns while only one of them is able to transmit at a time.
These interferences downgrade communications quality when it comes to consider
wireless medium availability before transmitting. While an AP is transmitting, the otherAP's on the same channel have to wait for their turn. This causes transmission delays
among the access points operating on the same frequency.
For example, if an office has 3 access points transmitting on channel 1 over the 2.4Ghz
frequency, and it also has 3 clients, one for each access point, then the transmission timefor each access point will triple, at best. In other words, communications performance
will be severely downgraded.
Besides same-channel operation, these interferences are also affected by the overlapping
signal strength.
In case of high signal strength differential (in other words, the AP signal is significantly
stronger than the interference), then the communication will not be negatively affectedby a co-channel interference.
A 20dBm signal strength differential is high enough to prevent network communications
downgrade due to interference.
This control displays in green those areas where Co Channel requirements are met, andin red those non-compliant areas.

The required values for this control will depend on the selected profile.
Usually, surveyed AP's are required to exceed overlapping same-channel transmissions
by at least 20dBm. Normally, the number of allowed co-channel interferences is limited
to 1.
These values can be configured on the Configure menu option under the Wi-Fi Quality
section.

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Latency
The Latency control displays those areas where minimum latency requirements are met.
Latency is the time it takes for a packet to travel to its destination and back. In this case,
it is the sum of the times it takes a data packet to be sent and received through thewireless medium.
Let's take a look at the following example. Imagine that we want to communicate withsomeone in another continent. Data packets will then have to go through a series ofdevices, and they would even be re-transmitted through wireless networks, causing atransmission delay known as latency.
Latency must not be mistaken by bandwidth, since you can have long latency times while
having good bandwidth, which is the amount of data sent and received per unit of time.
For example, in rural areas where no cable Internet is available, satellite Internet services
are used. These satellite Internet services usually offer good transfer rates (bandwidth),but they have a certain delay in establishing data communication (when we query a web
page using a web browser, packet transfer or the request to establish connection with theserver where the web page is hosted on, usually experiences a delay, because the data istransmitted to the satellite in the stratosphere and then it is sent back to the satellite
service client on the surface of the Earth, plus the normal delay of the Internet), but once
established, data packet transfer rate (bandwidth) can reach high values, as in cable
Internet connections. For these types of communications, normal values range from500ms or over.
Acceptable latency values range from 1 to 10ms.
For VoFi (Voice over Wi-Fi) communications, keeping latency values low is important.
During a voice communication, data is transmitted in a large amount of small-sized
packets, each containing a small portion of the audio being transmitted. The reason
behind this is that when a packet does not reach its destination, the amount of audio lostis minimum and the communication can still be fluid. As we previously mentioned, if adata packet takes too long in reaching its destination, (high latency values), these small
audio portions will, therefore, take too long to be delivered, and if we also consider thatdata packets will be transmitted through a wireless medium where data packet loss isinherently high, this will result in a deficient voice communication. As in our satellite
Internet example, we would experience a delay in data packet transmission, which would
probably prevent a fluid voice communication.
In order to visualize latency, a site survey should be performed with the Active Survey
option activated.
When the Active Survey option is enabled, bandwidth and latency measurements aretaken during a passive site survey.

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This information is processed to display those areas where the control requirements set
up in the selected profile are met.
This control displays in green those areas where Latency requirements are met, and in
red those non-compliant areas.

The required values for this control will depend on the selected profile.
This value can be configured from the Configure menu in the Wi-Fi Quality section.

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The Bandwidth control ensures that minimum bandwidth quality requirements for theconnection established by the active survey are met throughout the coverage area.
This control displays in green those areas where bandwidth quality minimum
requirements are met, and in red those non-compliant areas.
This control is only available when the Active Survey option is enabled during a site survey.

The minimum bandwidth quality value is determined by the selected profile.
This value can be configured from the Configure menu in the Wi-Fi Quality section.

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Packet lost
The Packet Loss control displays those areas where minimum packet loss requirements
are met.
The packet loss rate is the percentage of packets that are lost, in other words, that do notreach their destination at the time of establishing communication, and that are usually
retransmitted.
Packet loss has a negative impact on network performance. When a packet does notreach its destination, packet retransmission is usually requested by the recipient to keep
communication flowing normally.
Here is a simple example: we have an image file that is broken in 4 data packets to besequentially transmitted; first the packet #1, then the packet #2, then the packet #3 andfinally the packet #4. Once all the packets have arrived to their destinations, the original
image file can be recomposed. If during the transmission process packets #1, #2, and #4
successfully arrive to their destination, but packet #2 is missing due to communication
problems such as noise or interference, the recipient will request that missing packet to
be sent once again. Consequently, this interruption in the normal communication flow
has multiplied the time required to send packet #2 by 4. Continuous packet loss has anegative impact on network performance.
Packet loss rates of under 10% are acceptable and will have a negligible impact on
network performance in most cases.
To visualize packet loss percentage, the site survey should be performed with the Active
Survey option activated.
Using this information, it is possible to calculate packet loss rate at each location.
This control displays in green those areas where Latency requirements are met, and in
red those non-compliant areas.

The required values for this control will depend on the selected profile.
This value can be configured from the Configure menu in the Wi-Fi Quality section.

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AccessPoint roaming
The Roaming control shows those areas where Roaming is required by extending network
coverage through many different access points.
In a wireless infrastructure, multiple access points are deployed to provide coveragethroughout the desired area.
Roaming allows moving devices to maintain wireless communication by connecting to
new access points within the same network to maintain the quality of communicationand prevent degradation of signal strength. This service is called 'Roaming'.
An example of Roaming can be seen at a hotel, where a device, after connecting to thebuilding wireless network, would normally maintain uninterrupted communication whilenavigating over different floors.
To visualize Roaming performance, the Active Survey option should be enabled during asite survey.
This option displays those areas where Roaming was successfully maintained by keeping
devices connected to the wireless network.

This control requires no parameter configuration.
In case of Roaming, connectivity is either maintained or lost.

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Reports
Project Report Generation
Acrylic Wi-Fi Heatmaps can generate reports in three different editable formats, so they
can be adapted or modified according to the user's needs.

How to Create a Report in 4 Simple Steps
1. Select one of the three available report formats: Executive
 Standard Complete
2. Select the locations and scans that will be included in the report.
3. Select the access points that will be included in the report.
4. Select the language, the output folder, if necessary, and then click on Generate.
NOTE: If you get a message saying that the generated report file size is too large (this isdue to documents having a large number of pages and large image files which are lesspractical to handle), the report can still be generated, but the following alternatives arerecommended:

Select less locations and generate one report per location.
Select less access points and generate one report per network.

Report generation options are detailed as follows:

Report Type

Reports based on detail level according to intended use are categorized under threedifferent types:
Report sections and contained information are configured when selecting one of thethree report types from the pull-down menu.
These are default configurations. You can modify the report content by manually editingthese default options.

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Report Detail Levels
Report Type

Executive

Description
Report that includes site survey project results.
It explains in a simple, straightforward way how the survey has been
performed, which Access Points have been analyzed, and what were
the results after applying Wi-Fi Quality controls that indicate whether
the network meets the predefined requirements.
This is a non technical type of report that only shows the project's
results through charts and tables, with no technical details.
By default, an editable text report is generated.
A more comprehensive report including the information contained in
the Executive report, along with all the plots available for the
performed site surveys.

Standard

Since this is a more thorough and technical report, it is the right option
when you need the site survey results beyond just the details on thework performed, and when you need further information to support
the results.
Besides the explanation of the project results, you will get a report fullof heatmaps and plots to provide more detailed technical results.
By selecting this option, you will get an editable text report, along witha KML/KMZ format report (Keyhole Markup Language) that is used torepresent geographical information, and can be opened using a GIS(Geographic Information System) tool.
A complete report combines the information included in Executive andStandard reports, and it also contains detailed graphics for every
access point on each one of the plot types.

Complete

This report is highly technical and offers a great number of graphics foreach wireless network. This is also an extensive report that can be
useful to evaluate or justify the performed work, and to analyze eachaccess point individually.
Along with the global graphic, detailed graphics included in this typeof reports allow you to visualize parameters and graphics individuallyfor a detailed Access Point based analysis.
An editable text report is provided, as well as a KML format report withall the extended information.

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Different Report Formats
Report Type.

Document

Description
This report creates a .docx file (Office Open XML, also known as
OOXML, or OpenXML), a standard open source file format. These files
can be easily opened and edited using several commercial and free
office suites.
For more details on these types of documents, refer to the help
available by clicking on the question mark ('?') icon in the report
selector.
KML/KMZ (Keyhole Markup Language) format is used to represent
geographical information.

KMZ

For more details on these types of documents, refer to the help
available by clicking on the question mark ('?') icon in the report
selector.
A RAW format report is made up of gross measurement data, and it issaved as a Comma-Separated Values (CVS) text file that is arranged inrows and columns.

RAW
For more details on these types of documents, refer to the help
available by clicking on the question mark ('?') icon in the report
selector.

Location, Scans, and Access Points Selector
Form this list, you will be able to select the locations and scans that are to be included in
the report.
Once the scans have been selected, at the bottom you will see the access points thatwere detected during those site surveys.
It has 3 tabs with the access points, which are categorized as follows:

By SSID: The access points are sorted by name.
By Access Point: The networks are grouped by physical access points.
All: Access points are not grouped under any particular criteria and all of them areshown individually.

Additional Configurations


Output Folder: Reports are saved to this folder.
Report Language: Language in which the report is generated.

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DocXThis report creates a DocX file (Office Open XML, also known as OOXML, or OpenXML), a
standard open source file format. These files can be easily opened and edited using
several commercial and free office suites.
This type of report contains a large amount of information that is sorted by sections,which can be configured from the Acrylic Wi-Fi Heatmaps document manager.
The file has the following sections:
SectionDescription
This section is an overview of the performed site survey:
In the first place, you can see project and client information, along withother general details, as well as the total number of locations and scansincluded in the report.
Next, you are presented an overview of the networks detected during
the site survey, which contains the following information:

Site Survey
SummaryAccess Point
Inventory

Networks

AccessPointsColumn chart showing the number of networks, access points
and MAC addresses per location.
Pie chart showing the percentage of networks per location(shown only in case the report includes more than one location.)
Pie chart showing the percentage of access points per location(shown only on reports including more than one location.)
Pie chart showing the percentage of MAC addresses per location(shown only on reports including more than one location.)
Column chart showing the number of MAC addresses groupedby channel in the 2.4GHz frequency bandwidth.
Column chart showing the number of MAC addresses groupedby channel in the 5GHz frequency bandwidth.
Bar chart showing the number of MAC addresses grouped by
maximum data transfer rate.

This section shows a table listing all the inventoried devices selected forthe report.
Once inventoried, devices are sorted by their inventoried name,allowing access to each device's characteristics, such as MAC address,
SSID, or manufacturer.
NOTE: In case there were no devices inventoried in this section for theselected access points, this section will not be included in the report.
This section displays a table with all the information of the selected
networks.
For each network, their publishing MAC addresses, channel, frequency,
signal strength, and security type are shown.
This section provides information on the physical access points
detected during the site survey and selected to be included in thereport.
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Section

Location
Details

Network
Details

Description
For each physical access point (one single access point can publish
several networks) a table showing MAC address, publishing SSID,
channel and frequency is included.
If any of these physical access points is detected on Monitor Mode, thenumber of clients connected to that access point is also shown.
This section is included in the report for each one of the selected
locations.
The section provides information such as location name, location
description, number of scans included, and associated plan or blueprint,
if applicable.
Additionally, it shows the site survey path for this location, both generaland per individual scan.
Finally, the positions of all the detected access points for each location
are also shown over the map or blueprint, together with a tabledisplaying their characteristics.
This section is included for each one of the locations where all selected
networks have been detected.
In the first place, the information is shown as a table, based on theaccess points publishing the network at the location.
Next, the information is presented as a table, based on the channel(s)through which the network is being published at the location.
Finally, the positions of all the access points publishing the network thatwere detected at that location are shown over the map or blueprint,
together with a table displaying their characteristics.
The Wi-Fi Quality Assessment allows you to visualize actual wirelessinfrastructure status, providing an overview of the network status basedon communication quality parameters.
This section includes a chart for each one of the quality parameters:
You can configure as many Wi-Fi Quality profiles as you want to include
in the report by clicking on the gear icon next to the desired section.
Default quality profile includes:

Wi-Fi Quality










RSSI coverage
Simultaneous RSSI coverage
Channel Overlapping
Co-Channel Interference
Latency
Bandwidth
Packet Loss
Access Point Roaming

For more details on these quality parameters, refer to theircorresponding help entries by clicking on the question mark icon ('?') in
the Wi-Fi quality Assessment section.
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Section

Passive
SurveyDescription
During a site monitoring session, data is obtained without any
interaction with the wireless medium. This type of monitoring is known
as Passive Survey.
This section includes the following graphs resulting from processing thecollected data without interacting with the wireless medium:You can configure graphic parameters such as colors and ranges byclicking on the gear icon next to each section.











RSSI
Access Point Coverage
Channel Coverage
Data Rate
Cell Density
Number of Access Points
Retry Rate
Channel Overlapping
Signal-to-Noise Ratio (SNR)
Detailed Grid

For more details on these graphics or plots, refer to their corresponding
help entries by clicking on the question mark icon ('?') in the Survey
section on the pull-down plot selector.
During an Active Survey, apart from obtaining the wireless medium
measurements without interaction with the wireless medium, (Passive
Survey), active measurements are perform by connecting to thesurveyed wireless network.
Data packets are sent and received to obtain actual latency, bandwidth,
packet loss rate, and roaming measurements.
This section includes the following graphs resulting from processing thecollected measurement values while actively interacting with thewireless medium:
ActiveSurveyYou can configure graphic parameters such as colors and ranges byclicking on the gear icon next to each section.
Bandwidth
Latency
Packet Loss
Access Point Roaming

For more details on these graphics or plots, refer to their corresponding
help entries available by clicking on the question mark icon ('?') in theSurvey section on the pull-down plot selector.

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KMZ
The KML/KMZ (Keyhole Markup Language) format is used to represent geographical data.
You can open these files using GIS (Geographic Information System) visualization tools
such as Google Earth.
A KMZ file is structured in the selected locations.
The following information will be shown for each location:
SectionBlueprint
SurveyPath
Access
Point
Position

Description
The associated plan or blueprint will be included in the location
information.
Including a plan or blueprint adds contexts and site situation when
visualizing the other graphics and information included in the KMZ file.
Location information includes the paths followed for each selected scanduring the site survey performed at that location.
Location information includes the position of the access points detectedin that location.
When clicking on each one of the access points, you will be able tovisualize AP information including MAC address, latitude or longitude.
The Wi-Fi Quality Assessment allows you to visualize actual wirelessinfrastructure status, providing an overview of the network status basedon communication quality parameters.
This section includes a chart for each one of the quality parameters:
You can configure as many Wi-Fi Quality profiles as you want to include
in the report by clicking on the gear icon next to the desired section.
Default quality profile includes:

Wi-Fi
Quality

Passive
Survey










RSSI Coverage
Simultaneous RSSI Coverage
Channel Overlapping
Co-Channel Interference
Latency
Bandwidth
Packet Loss
Access Point Roaming

For more details on these graphics or plots, refer to their corresponding
help entries by clicking on the question mark icon ('?') in the Survey
section on the pull-down plot selector.
During a site monitoring session, data is obtained without any interaction
with the wireless medium. This type of monitoring is known as Passive
Survey.

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Section

Description
This section includes the following graphs resulting from processing thecollected data without interacting with the wireless medium:You can configure graphic parameters such as colors and ranges byclicking on the gear icon next to each section.











RSSI
Access Point Coverage
Channel Coverage
Data Rate
Cell Density
Number of Access Points
Retry Rate
Channel Overlapping
Signal-to-Noise Ratio (SNR)
Detailed Grid

For more details on these graphics or plots, refer to their corresponding
help entries available by clicking on the question mark icon ('?') in theSurvey section on the pull-down plot selector.
During an Active Survey, apart from obtaining the wireless medium
measurements without interaction with the wireless medium, (Passive
Survey), active measurements are perform by connecting to the surveyed
wireless network.o perform active measurements by connecting to the
network that is being analyzed.
Data packets are sent and received to obtain actual latency, bandwidth,
packet loss rate, and roaming measurements.
ActiveSurveyThis section includes the following graphs resulting from processing thecollected measurement values while actively interacting with thewireless medium:You can configure graphic parameters such as colors and ranges byclicking on the gear icon next to each section.
Bandwidth
Latency
Packet Loss
Access Point Roaming

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RAW
A RAW format report is made up of gross measurement data, and it is saved as a CommaSeparated Values (CVS) text file that is arranged in rows and columns.
This type of report allows you to export the data for later use on third-party applications.
The file comprises the following columns:
ColumnDescription
Number that identifies the measurement number where the data
were collected.
Latitude of the point where the measurement was performed.
NOTE: You will only have the coordinates in case themeasurements are geopositioned.
Longitude of the point where the measurement was performed.
NOTE: You will only have the coordinates in case themeasurements are geopositioned.
Altitude of the point where the measurement was performed.
NOTE: You will only have the coordinates in case themeasurements are geopositioned.
GPS precision of the point where the measurement was
performed.
Normal GPS accuracy values will rarely fall below 6 meters.
NOTE: You will only have precision in case the measurements aregeopositioned.
The type of point where the measurement was performed.
Possible values are:

Point#
LatitudeLongitude

Altitude

Accuracy

Source

X

Y
LocationId
LocationName

Blueprint: The point was measured on a calibrated
blueprint.
Satellite Map: The point was measured on a Satellite map,so it is geopositioned.
GPS: The point was measured using a GPS device.
Calculated: The point was measured during a site survey
on Continuous Mode, and Acrylic Wi-Fi Heatmaps
calculated its position.

X position en pixels per point.
NOTE: In case of using a calibrated blueprint, only the position on
the X axis will be obtained.
Y position in pixels per point.
NOTE: In case of using a calibrated blueprint, only the position on
the Y axis will be obtained.
Unique number that identifies the location where themeasurement was performed.
Name of the location where the measurement was performed.
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Column
ScanIdScanName
MacAddress
InventoryName
SSID
Vendor
RSSI
SNR
Chan
Frequency
ChanWidth802.11

Rates
WEP
WPA
WPA2
WPS

Type

PacketsCount

PacketsFail

Description
Unique number that identifies the scan where the measurement
was performed.
Name of the scan where the measurement was performed.
MAC address of the detected access point.
Name of the inventoried device.
NOTE: Only applicable when the inventory has been previously
added to the device.
Name of the detected AP within the network.
Device manufacturer. This information is extracted from the MAC
address.
Surveyed network signal strength.
Signal-to-Noise Ratio. Relation between signal strength and noise.
NOTE: This value is only obtained when the capture has been
performed using an Airpcap card.
Channel on which the access point is transmitting.
Frequency on which the access point is transmitting.
Width of the channel on which the access point is transmitting.
Communication standard used by the AP.
Possible values are:







802.11a802.11b802.11g
802.11n802.11acUnknown

Transfer rates supported by the access point.
WEP Encryption Type: Open or Shared.
WPA encryption type.
WPA2 encryption type.
Determines whether the AP supports WPS.
Informs the type of connection supported by the AP.
Possible values are: Infrastructure or Ad-hoc.
Infrastructure
Ad-hocInformation only available for Active surveys.
It indicates the number of PING requests to a server for measuring
latency in a specific location (defined by the field '# Point').
Information only available for Active surveys.
It indicates the total number of PING requests that have failed andhave not received back in specific location (defined by the field '#Point')
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Column
LatencyMs
BitsPerSec
ConnectedAP

SSIDConnectedTo

Description
Information only available for Active surveys.
Indicates average latency measured in a specific location.
Information only available for Active Surveys.
Indicates the available bandwidth in this measurement.
Information only available for Active surveys.
MAC address of the access point to which connection will beestablished.
Information only available for Active surveys.
Name (SSID) of the access point to which connection will beestablish.

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