HYATT REGENCY YOKOHAMA280-2, Yamashita-cho, Naka-ku, Yokohama-shi
Kanagawa-ken, Japan 231-8340
Telephone +81 45 222 0100
Facsimile +81 45 222 0102
E-mailyokohama.regency@hyatt.com
URL
hyattregency-yokohama.com

INFORMATION PRIVACY
Because we consider the privacy and confidentiality of your information to beimportant, we use your information in accordance with the Global Privacy Policy forGuests (located at privacy.hyatt.com) or by request from the hotel’s Front Desk.
お客様の個人情報に関するプライバシーポリシー

当ホテルは、お客様のプライバシーに関する情報および守秘義務の適正な保護を重大な責務と認識し、お客様の個人情報をハイアット ホテルズ コーポレーションのグローバルポリシーに従い、適切かつ厳重に管理しております。
ハイアット ホテルズ コーポレーションのグローバルポリシーにつきましては、ウェブサイト：privacy.hyatt.comにてご確認いただくか、フロントデスクまでお問い合わせください。

ハイアット リージェンシー 横浜〒231-8340 神奈川県横浜市中区山下町280-2
電話 045(222)0100
ファックス 045(222)0102
E - m a i l yokohama.regency@hyatt.com
U R L hyattregency-yokohama.com

GUEST SERVICES

Whether you are visiting for business or pleasure, our team is at yourservice to ensure we exceed your expectations. Please contact our Guest
Service Center for any requests.
GUEST SERVICES (Please dial Front Desk)
Guest services are available to assist you with luggage storage orbaggage needs. Additionally, our team is pleased to assist you withshipping, directions and any other requests.
CHECK-OUT
Check out time is 11:00AM.
Non-SMOKING
Hyatt Regency Yokohama is a non-smoking hotel. Smoking is permitted
only in the designated smoking areas. A JPY 30,000 cleaning fee will becharged for smoking in guest rooms.
CURRENCY EXCHANGE
Currency exchange is available at Front Desk.
FITNESS GYM
Fitness Gym is open 24 hours for our guests above 16 years of age.
Please take your room key with you to access fitness gym. Located on thethird floor, the Fitness Gym offers state-of-the-art equipments.
HOUSEKEEPING (Please dial Housekeeping )For any Housekeeping or Laundry service, please dial “Housekeeping”
ICE MACHINE
Ice machines are located on floors 4,7,10,13,16 and 19. Please takeadvantage of the ice bucket being present of your mini bar.
INTERNET
Complimentary Wi-Fi is available throughout the hotel.
LANGUAGE Assistance
The hotel offers multi-language abilities, please contact the Front Desk.
LAUNDRY
Laundry bags and tickets are located in your closet. Please contact
Housekeeping to arrange collection. The operation during year-end andbeginning of the year is subject to change, please contact the Front Deskin advance.
ElECTRICITY AND VOLTAGE
Multi adapter and international sockets are available upon requests. The
local current is 100 V.

DIALING INSTRUCTIONSTELEPHONE CALLS
To call another room, dial 7, followed by the room number.
If the room number has three digits, dial 70 + room number.
For an outside line, please dial 0.
For domestic calls, dial 0 + area code + telephone number.
For international calls, dial 0 + 010 + country code + phone number.
International Direct Dialing is available in the hotel allowing you to maketelephone calls without having to go through an operator.
Wake-up call

Voice Mail or Message

Wake-up calls can be programmed via
your guestroom telephone or scheduled
via Front Desk
The light on your telephone indicates thata message is waiting for you. When thelight is on, simply lift the handset, press themessage button and follow the instruction
via the voice prompts.

HOTEL EXTENTION NUMBERS
Front Desk
Front Desk button on your phone
Guest Service/Concierge
Front Desk button on your phone
Housekeeping
Housekeeping button on your phone
Milano | Grill
100
The Union Bar & Lounge
101
Market102
Harbor Kitchen
103
Regency Club Lounge
104その他の情報

空港までの交通機関

電車
みなとみらい線日本大通り駅から横浜駅乗り換え、京急本線を利用して羽田国際空港まで約50分
みなとみらい線日本大通り駅から横浜駅乗り換え、成田エクスプレスで成田国際空港まで約1時間45分
みなとみらい線日本大通り駅から横浜駅乗り換え、JR品川駅、日暮里駅経由スカイライナーで成田国際空港まで約1時間50分
成田/羽田国際空港行バス
YCAT(横浜シティエアターミナル) 045-459-4800
詳細はゲストサービスにお問い合わせください。

ご要望に応じてタクシーを手配いたしますので、ゲストサービスへお申し付けください。

HOTEL SAFETY

All guest rooms, as well as all public areas are equipped with emergency
facilities such as smoke detectors and sprinklers. In the case of anemergency, a multilingual announcement will be made through the public
address system providing instructions. Make yourself familiar with thenearest emergency exit located on the back of each guest room door. Allemergency ways are indicated with green guide signs. If you detect afire or other hazard, contact the Guest Service Center by pressing the"EMERGENCY" button on the telephone to report an emergency.
Listen and follow the instructions to any evacuation announcements. In
the event of an emergency:
1. Keep calm.
2. Follow the emergency exit signs and to leave the building.
3. Do not use the elevators. Should there be a power disruption, emergency
lighting will remain lit.
4. When leaving your room, take the emergency flash light located inside
your room.
5. Do not return for personal possessions.
6. Evacuate from your room immediately. As you exit, close the door
behind you to prevent the spread of flames into the hallway.
7. Sound the fire alarm and alert neighbors on your floor.
8. Once you are safe from danger, locate the nearest phone and inform
Guest Service of the emergency.
9. Follow the instructions of the Emergency Response Team.
Earthquakes occur periodically in Japan. In case of minor tremors, therewill normally be no general announcement made over the hotel’s public
address system. However, in the rare case that there is a major earthquake,please note the following instructions:
1. Disconnect all electric appliance.
2. Crawl under the desk or other furniture to protect yourself frompossible falling objects.
3. As there may be danger of falling glass, please keep away from thewindow.
4. Open the door to your room to ensure the way out.
5. Listen to instructions over the hotel’s public address system andfollow them closely.
6. Do not use the elevators.

非常の際のご注意

セキュリティ
・貴重品をお部屋に置いたままにしないでください。貴重品の保管には客室内の金庫をご利用ください。

・ご滞在中はお部屋の鍵を必ず締め、取り付けられているカギはすべてかけておくようお願いします。

・窓や隣室に続く接続ドア、引き戸等が正しく施錠されていることをご確認ください。

・部屋に人が訪ねてきた場合、ドアを開ける前に必ずドアスコープから知っている人であることをご確認ください。

・電話を介してクレジットカード情報や個人情報を教えないでください。
・駐車場をご利用の際は、周囲に気を付け、貴重品を車内におかないように注意してください。

・もし不審な行動を見たり聞いたりした場合は、ホテルスタッフに知らせてください。

荒天
・屋外にいる場合、早急に安全な避難所に避難してください。

・お部屋のカードキーを持ちホテルスタッフの指示に従ってください。
・エレベーターではなく、階段をご使用ください。

HOUSE REGULATION

In order assure you and all of our guests a secure and pleasant stay withus, we have established the following regulations governing the usage ofour facilities, in accordance with article 10 of the terms and conditions
for accommodation contracts, published by the Japanese Ministry ofTransportation. In case these regulation and policies were not observed,
hotel should reserve the right to refuse such guest’s stay or usage of hotel
facilities. Kindly note that guests may be held liable for damages caused
to the hotel by not obeying these regulations.
1. GUEST ROOM
1) Please be sure to review the emergency exit instructions posted on
the inside of your room door upon your arrival.
2) While in your room double lock the door, and be sure to use the door
latch.
3) Be sure to identify any callers through the door scope and keep thedoor catch on when opening the door. Please do not admit unknown
visitors into your room, and when in doubt please contact the Front
Desk.
4) Hyatt Regency Yokohama is a non-smoking hotel.
5) Please do not use equipment for heating or cooking in the room.
6) Please refrain from any activities that may cause a fire.
7) Kindly do not use your room for any primary purpose other thanresidential use without the prior approval of the hotel.
8) Please use all hotel equipment or fixtures only at their providedpurpose.
9) Please do not place any articles by the window that will blemish theappearance of the hotel.
10) Please refrain from inviting visitors to your guestroom after 10:00 PM.
1 1) Only registered guests are allowed to stay in guestrooms.
1 2) Please do not take equipment of the guest room to outside.
1 3) It is possible that guests may be charged for any damage and or lossof any hotel items.
2. GUESTROOM KEY
1) When leaving your room, please be sure to lock the door and bringyour key with you. (The guest room doors are locked automatically.)2) When signing any guestroom checks, please have your room key
available.