Championing
Sustainability
Informa Sustainability
Report 2022

Moving Faster to
Net Zero Carbon
and Waste

Embeddingsustainability inside
our brands

Multiplying ourpositive impacts

Our Sustainable
eventsOur colleagues’
shared culture

page 6page 16

page 28

page 40

page 46

Introduction to Informa

At Informa we’re here
to champion thespecialist, connecting
people with knowledge
to help them learn
more, know more anddo more.
We deliver:
Specialist content. Smart events. Academic knowledge
services. First party customer data. Buyer and productdiscovery services. Networking and partnering platforms.
Open research services. Expert research and data.
Audience development services. Advanced learning.
Accredited training. Digital demand generation.

To specialists in markets
and categories including:

Our Divisions

informaconnect

informamarkets

informatech

Taylor & Francis

Aviation. Pharma. Cyber Security. Engineering. Health &Nutrition. Medicine. Fashion. Social Sciences. Private Equity.
Enterprise IT. Biotech. Fintech. Construction. Beauty &Aesthetics. Food & Hospitality. Environmental Sciences.
Education. Brand Licensing. Manufacturing.

delivers major, branded, contentdriven in-person and virtual events anddigital platforms allowing year-roundconnection and knowledge sharing.

creates opportunities for customers allover the world to connect, learn andtrade. We serve businesses in specialist
markets through specialist digitalcontent and data, virtual eventsand large-scale physical exhibitions.
helps businesses in the technology
market and professionals interested
in tech to connect, learn more and do
more. We provide knowledge andconnections delivered through training,data and research, consulting, andphysical and digital events.
is a specialist in scholarly researchand helping academic and researchcommunities make new breakthroughs.
We curate and publish high-quality
peer-reviewed research, connecting
specialists to knowledge that helps
them learn more and advances
progress in their field of study andbroader society.

Our divisions are underpinned by:
See our 2022 annual report

GlobalSupportThis division enables each operating
division and comprises Informa’s Groupfunctions and Group Operations.

Informa’s 2022 ESG Ranking
Member of

Dow Jones
Sustainability IndicesPowered by the S&P Global CSAAA
Leader:AAA and AA;
Average:
A, BBB and BB;
Laggard: B and CCC

9.3

90%

Risk level:0-10 = Negligible
10-20 = Low
20-30 = Medium
30-40 = High40+ = Severe

Industry percentile

100%
Industry percentile
Ranked top of the
global media sector
for the second year
in a row

Top 10%2023 Yearbook
Gold distinction
based on the 2022
S&P Global CSA

AScore A – F

Continuing progress on sustainability

01

John Rishton
Chair

Board engagement
The Board receives updates onsustainability at least twice per year.
In 2022, we also held a dedicatedlearning session on the detail behind
becoming a net zero carbon business.

We’re halfway towards
our 2025 FasterForward
targets and I’m happy
to see the strong progress being
made on sustainability each year.
There’s too much going on to cover
everything, but the updates andcase studies in this report bringthat progress to life.
Everyone defines, approaches andmeasures sustainability differently
but, to me, its most basic principle isthat we all want a liveable planet – notjust the environment, but the societies
within it too. It’s also about taking
responsibility for our actions in
adding or taking away from that –as individuals and as a company –including our carbon emissions,waste and interaction with each other.

For Informa, sustainability also means
setting up customers and partners
for success. For example, by helping
a customer learn about sustainability
in their markets or partnering with
suppliers to reduce waste from carpet
and stands. When I go to an Informa
show, this is something I always
ask the teams about. From theseconversations, it is clear that Informa
colleagues are bought into oursustainability programme, and eager
and empowered to take positive steps.
They understand how important theseissues are and their role in addressing
them. We just need to continue andkeep getting better.

Sustainability will remain a growing
feature of Board discussions in 2023,
as well as on sub-committees suchas the Audit Committee, and all of
the Directors continue to becommitted to deliver on our
FasterForward commitments.
Despite the broader pandemicrelated challenges of the past
couple of years, we’ve kept our focus
on our sustainability programmes.
We’ve continued to invest in these
programmes, expanded oursustainability team, incorporated
relevant targets for leaders acrossthe company, and made sustainability
an important part of our Growth
Acceleration Plan 2 (GAP 2).Our
FasterForward targets are ambitious,and I look forward to continue
reporting on our progress.

“

Sustainability is part of who we are and what
we do. This is reflected in our ongoing strengthin ESG rankings and indices, including being
ranked top of the media sector by DJSI.
"I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2Introduction

I think that investors also recognise
our efforts as adding value.
Discussions about environmental,social and governance (ESG) matters
continue to evolve and now tend
to focus more on the issues thatare most material to Informa.
They still cover compliance but also
now revenue opportunities andcosts. Investors increasingly expect
companies to be working on thisagenda, and so it is natural that
FasterForward programme is at
the heart of our company andinvestor story.

02

Conversation with the Group Chief Executive

SC

Stephen A. Carter
Group Chief Executive

BW

Ben Wielgus
Head of Sustainability

Last year, we talked about a
new normal and the global
economy moving to more sustainablemodels. A year on, do you think wehave entered a new normal?
BW

In business, we’re always
dealing with change. Issues
rise quickly or slowly to a peak –some then disappear, others fadeinto the background or pass us
by. The important ones, such assustainability, stay and become
institutionally mainstream.
SC“

Thanks to our convening
power, we get cutting edgeknowledge to more people– and get it to them faster.
This is how we make ourbiggest difference.
”

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T YWhen I took over as Chief Executive
of Informa nearly ten years ago,
many businesses had sustainability
programmes – but the issue was low
on the agenda and it certainly wasn’t
a strategic issue. Today, no businesscould operate, raise capital, or attract
talent without taking sustainability
seriously. That’s a phenomenal change
in just a decade.
Taylor and Francis has done a lotof work in recent years to makeits physical and digital products moresustainable, and we’ve done a lot ofwork to make our live events moresustainable. With a growing focus
on adding digital products into ourofferings, how does that affect oursustainability ambitions?
BW03

Digital can be an extra tool to help
physical events be more efficientand create connectivity year-round.
It also supports what we believe is a
shift in customer preference towards
prioritising attendance at fewer,
larger events rather than a series ofsmaller gatherings. This reflects theefficiency of large-scale B2B events,
providing the opportunity to meet awide range of suppliers, customers
and/or colleagues in a single locationand hence saving time, money andcarbon emissions.
In parallel, Informa has engaged in adigital acceleration strategy as part ofour Growth Acceleration Programme
2 (GAP 2). One of things we are doing
under GAP 2 is developing new
adjacent and related digital products
rather than trying to replicate the live
event experience online, which is notpossible with current or near futuretechnology. Digital products allow us
to reach more people, including thosetraditionally disconnected from our
products, but the user experience
is different.
As one of the largest companies
in the Academic Markets andB2B Events sectors, we’ve worked
with peers and suppliers toencourage changes throughpartnerships and initiatives, such as
the Publisher’s Association and the
Net Zero Carbon Events Initiative.
How important do you think it is for
Informa to collaborate with theindustry on sustainability?
BW“

We’ve createdan operationalarchitecture to bea more sustainablebusiness. I believe
this sets us up for
success and also helps
set the industry up
for success.
”If it takes a village to raise achild, it takes a supply chain
to make a business sustainable.
No business is in control of its wholeoperations from end to end. We
are all interdependent, and thisinterdependence is what makessustainability so important. Our
approach to sustainability is tobe as ‘open source’ as possible –because a more sustainableindustry is better for everyone.
SC

With the scale, talent andrelationships we are fortunate tohave, we have an opportunity tolead innovation and help pioneer
solutions. This includes sharing ourtools, expertise and experiences aswell as learning from others andhelping establish collaborations to
crowdfund research.
I think Informa has a definite
role in promoting sustainability
in our markets – beyond our direct
operations and supply chain. For
example, customers at one of ourlargest shows, World of Concrete,wanted to know about sourcing moresustainable cement. We’re seeing
hunger from our customers for moresustainable ways of doing businesseverywhere: from farming to pharma,
aviation to fashion.
BW

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

And the best way for the
global economy to be moresustainable is for companies tocollaborate, share knowledge and todevelop and adopt more sustainable
practices. The genius of live events isthat you bring everyone together.
The whole industry can have ameaningful conversation.
SC

Through our brands, we can increase
the reach and speed that knowledge
circulates within the relevant specialist
communities, by embedding
sustainability inside our content.
Thanks to our convening power, we
get cutting edge knowledge to more
people – and get it to them faster.
This is how we make the biggest
difference in the world.
Last year, we also talked about
operationalising sustainability
within our business. We’ve achieveda lot already, but it’s a long journey.
How can we ensure we stay on theright path?
BW

Many leaders, including me,
now have performance targets
linked to sustainability. It’s about
recognising what adds value toour business and others. We need
incentives, and we also need rules.
I believe in an approach to rules
which one could summarise as
Rule Light, but Rule Firm – regulate
forensically and make sure everyone
knows and follows those rules – but
beyond that – keep the red tape to aminimum. This is why programmessuch as Better Stands and theFundamentals are important.
They give our brands, colleagues
and suppliers flexibility in how they
implement sustainability initiatives.
But we’re clear about the directionof travel. This is something we as abusiness, and all of our colleagues,
must do because it’s expected of us,
and there’s opportunity in it.
SC

We’ve invested in sustainability andwill continue to do so. We’ve createdan operational architecture to be amore sustainable business. I believe
this sets us up for success andalso helps the industry set up for
success. It is critical that we keep
our momentum and keep goingfurther together.

Introduction

The world is re-opening andpeople are coming back tolive events. We can feel the yearningfor human engagement andcollaboration. A lot of good comesfrom these face-to-face connections.
Our responsibility is to make surethat we organise these events in asustainable way. That’s why welaunched FasterForward in 2020 toraise our ambitions and accelerate
our sustainability programmes. But
digital is now an additional set of
products – not a substitute – it adds
more opportunities, especially whenwrapping technology and digitalfeatures into live event experiences.
SC

FasterForward: Our approach to sustainable business

04

FASTER FORWARD
Our approach tosustainable business

Richard Menzies-Gow
Director of IR & Communications |Informa Group | London

Since the launch of FasterFoward in 2020, we have
expanded our sustainability team and embedded
specialists in the business to help provide local tailored
programmes, launched industry-leading initiatives
such as Better Stands, the Net Zero Carbon Eventspledge and committed to programmes such as
Publishing Declares which commits us to supporting
the UN’s Sustainable Development Goals (SDGs).
Thousands of colleagues are actively working toembed sustainability in everything that we do. Senior
executives and many senior managers within thecompany now have personal targets linked tosustainability. These targets flow down to their teams
and help embed sustainability into our operations.
Now that we’ve put some solid foundations in place,
we need to keep our momentum and keep pushing
throughout the organisation the key programmes thatwill help us deliver on our FasterForward goals. The
infographic on the next page shows some of the main
activities we have in place to achieve this.

Meeting growing expectations
from investorsFor over a decade, Informa has focused onsustainability in areas where we can makethe most significant contribution to theeconomy, society and the environment. This
includes consideration of our operations, ourcontent and the communities in which we work.
I firmly believe that integrating sustainability
into everything we do is vital to our ability tocreate long-term value for all our stakeholders
whether they are investors, customers,
colleagues or others.

Halfway through to our 2025
FasterForward goals
Despite uncertainties caused by the pandemic and theeconomic environment over the last two years, we
continue to be committed to investing in the long-term
success of the company, including investing in ourpeople, our brands and in sustainability. Our five-yearsustainability programme, FasterForward, is an integral
part of our ongoing Growth Acceleration Plan (GAP II)
aiming to grow the business further, faster, sustainably.

Investors are asking more detailed questions about oursustainability strategy, in particular related to climatechange but also now expanding out to topics ranging
from diversity and privacy to safety and biodiversity.
They’re no longer looking just for commitments but arealso asking for detailed net zero plans and assessmentsof climate risks. In response to this, we report on our
climate impacts online and on page 70 of our Annual
Report in accordance with the Taskforce on Climaterelated Financial Disclosures (TCFD), and we are
currently developing a public reporting on our detailed
climate transition plan to support our net zero goal.
Diversity, equity, and inclusion (DE&I) is anotherimportant topic. Forty-five percent of our Board are
women and we recently published the Respect at Work
Policy. We are committed to ensuring greater diversity
at all levels of the organisation through programmessuch as our AllInforma colleague networks as well as
our D&I Fundamentals tools to help events consider
DE&I in our products.

Growing further, faster and sustainably
We have an opportunity and a responsibility to drive
sustainability, not only within the events and publishingindustries, but also in the sectors that we serve. To me,
that’s the most exciting part. Providing platforms forwhole markets to accelerate their sustainability – that’s
very powerful. And it’s a great commercial opportunity
for Informa.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

TURN OVER TO RE AD MORE

05

FASTERTO ZEROMoving faster to become azero waste and net zerocarbon business.
To help meet the urgent challenges
of a changing world, we are moving
faster to reduce our carbon andwaste footprint with the aim of
becoming a zero waste and net
zero carbon business by 2030.
Wherever we can, we will also
actively help our partners,
customers and wider markets
to achieve the same.

SUSTAINABILITY
INSIDEIMPACTL IER
MULTIP

Embedding sustainability inside
every one of our brands to help
our customers accelerate
sustainable development intheir specialist markets.

Multiplying the positive impact
we can create when we improveaccess to knowledge, help people
connect more efficiently andinvest in our communities.

Informa exists to connect people
with knowledge and our greatest
impact in the world is through thecontent and connections we deliverfor our customers.

Through the content we provide,
we can help connect and inform
those who struggle to accessknowledge and networks.

To help our customers go faster,and to accelerate the sustainable
progress of the specialist markets
we serve, we are embedding
relevant sustainability content
inside each of our brands.
Whether it’s through events,
intelligence, research or training,
we’ll provide our customers withthe content and connections thatcan drive a more sustainable future
for their specialist markets.

Our commitments
1

Become carbon neutral asa business and across our
products by 2025

Our commitments
4

See more on pages 6-112



See more on pages 12-153When they connect at our eventsand online, we can help customers
be even smarter and more efficientwith their time and travel.
Where we work in a specialist or
local community, we can partnerwith them and invest in ways that
help them succeed and create
more positive impacts in turn.

Our commitments
6

See more on pages 16-27
5

Help and promote theachievement of the UN’s
Sustainable Development
Goals through our brands

See more on pages 28-31
7



See more on pages 32-33

See more on pages 16-27
8

See more on pages 6-15
See more on pages 34-37
9

See more on pages 38-39

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2Introduction

Introduction

32

3

Initiatives across all three parts of the programme

2

Pages 40-43

Faster to Zero
C BetterThis event is powered byRenewable
Electricity

H

WELCOME

Su
sta
ina
bil
ity
Ins
ide

4 Embed sustainability
in all our brands

We aim to reduce the emissions
from our business activities (offices,travel, publications, digital products
and live events) as much as possible
and compensate for the remaining
emissions through high-quality
certified offsets by 2025.

We aim to understandenvironmental and social challenges
in the markets that we serve,
to identify our potential role indeveloping and sharing solutions,and to be a catalyst for sustainable
development. This is our mostmaterial impact on the world anda significant source of commercial
opportunities.

2 50% reduction
in waste
Most of the waste generated byInforma takes place at our events.
Although the waste generation andcollection are not under our directcontrol, we have been working
with partners and customers tohalf this waste between 2019 and2025. We also encourage recycling
in our offices and work to reducepackaging and pulping waste at T&F.

Impact Multiplier
6 Connect one million
disconnected people
By making our products moreaccessible to people of different
abilities, mental or physicalattributes, language, socialgroups and resources, we canconnect one million more people
with networks and knowledge
by 2025. In practice, this means
providing free or discounted event

7 $5bn per year in valuefor our host cities
Our events generate significant
economic activity for the hostcities and support jobs in thesecommunities thanks to visitors’
spend on hotels, food and local
transportation, exhibitors’ andInforma’s spend on local suppliers,
as well as tax payments.

D Renewableelectricity

E Net Zero Carbon
Events Initiative

Use of renewableelectricity at venues
for 86% of our eventsand 95% of our offices.

Informa helped found thisglobal events industry initiative
to collaborate on moving to
net zero. More than 400
signatories to date.

Pages 6-7

8 1% of profit before tax
to community groups
We want to build and maintainstrong relationships within local
communities where we run ourbusiness. This includes donating
cash, equipment, event spaceand products, supporting ourcolleagues’ volunteering activities
and using our platforms to raisemoney for charities.

9 Save customers morecarbon than we emit
By bringing an industry together
at our trade shows, we help our
visitors do a lot in one place:meet with customers, suppliersand colleagues, learn about new
products, etc. This reduces theneed for our attendees to travel
to different places to achieve
the same goals and therefore
reduces carbon emissions.

Page 12 of the2021 Sustainability
Report

1

A

C

B

D

E

F

er
i
l
ip
t
l
u
M
act
p
Im

J

I

K

L

®
F CarbonNeutralThanks to a five-year emissions
reduction programme and the useof high quality carbon offsets, all
T&F physical publications have beencertified CarbonNeutral® Publications
for the last two years, and morethan a dozen events are piloting
CarbonNeutral® Events certification.

Leaders are increasingly incentivised basedon their work to identify and embed relevant
sustainability content in their products as partof annual goals, and we’re looking at how thishas enhanced the event value proposition.
The focus is on all events with more than £1m
in revenues, but all colleagues across thebusiness are being engaged with.

Pages 26-27

Pages 16-25

I T&F accessprogramme

6

For our growing digital business,
we’re measuring emissions as partof the DIMPACT’s group to identify
ways to reduce and offset.

Pages 10-11
Pages 7 and 13 of the 2021
Sustainability Report

st
om
er
sc
ar
9
bo
n

to

bi
$5

1% PBT to charity

8

n
llio

h

e
lu
a
v
7

K

Measure economic
impactWe remove barriers to accessing our publications
by providing free access to our products, waived
fees for publishing in open access journals
and investing in programmes tomake our publications moreaccessible to those witha print disability.

We continue to enhance and expand
our economic impact measurement tool,
and are working with the Accelerator
events to identify ways to support hostcities further.

Page 31

Pages 32-33

L

J Help disconnected people

certifications

Informa has been a certified
CarbonNeutral® company thanks to
cutting scope 1 & 2 emissions by 73%
since 2017, and purchasing high-quality
offsets for the rest.

T&F has expanded its relationship with
Dimensions, a leading discovery andanalytics tool, to fully index all books
content. The platform will help withcategorising all publications against theSDGs, aiding discoverability and helping
inform commissioning decisions.

within our events’ content

Impact Multipliercu

We commit to going even further
between 2025 and 2030 andbecome a zero waste and net
zero carbon business.

The United Nations’ 17 Sustainable
Development Goals to 2030 provide
a blueprint for peace and prosperity
for people and the planet, now
and into the future. Through ourcontent, we can help and promote
the achievements of these goals.

Page 12ve
Sa

3 Zero carbon andzero waste by 2030

5 Contribute to the
UN SDGs

Our programme to influence
exhibitors, and our industry, awayfrom single use exhibition stands.

n
rbo
a
C

1 Carbon neutralcompany and products

space, scholarships, training andmentorship for small businesses
or individuals, publicationsin accessible formats or freespecialised content.

pany & products
l com
a
r
t
neu

Sustainability Inside

Faster to Zero

StandsFaster to Zero

H Embedding sustainability

5

disconnected people

Socially
Responsible.

The Accelerator enables leading events
to go faster forward across dozens ofsustainability topics.

G Indexing

T&F content

G

Training, communications andguidance to support all Informa
products and teams makecommercially relevant, timely
progress against sustainability
goals.

w
aste

Inspiring
Sustainability.
Environmentally
Responsible.

The Fundamentals is a checklist of key
sustainability considerations that all
our events should be addressing.

roZeengagement
and goal setting

ins
ide

Co
nne
ct 1
m

When it comes to sustainability, we’re moving FasterForward.

Fundamentals 2.0 and
Accelerator

Sustainability Inside

os
tc
iti
es

FasterForward is a structured three-pillar programme with
ambitious commitments and a wide range of activities, covering
Informa’s business operations, our brands and products and ourbroader community impact.

B Education,

50%
red
uc
tio
ni
n

Our aim is to become an ever more sustainable, positive impact
business. Through the FasterForward programme, we areembedding sustainability into everything we do and seizing
opportunities from helping our customers and markets dothe same.

A Sustainable Event

n
bo
r
ca

Susta
inab
ility

s
DG
oS
et
ut
rib
nt
Co

FASTERFORWARD

FasterForward is Informa’s
approach to sustainable business

4

2030
te by
s
a
w
ero
&z

become future audiences

All events over £1m revenue are now
working on developing appropriate
programmes to identify and connect
new audiences, with improved
approaches to measurement.

Pages 28-30

E184

Focus on event
value proposition

A series of initiatives are ongoingto enhance our event value
proposition. This includes
Smart Events, which
supports attendees
making connections
on-site as efficiently as
possible, meaning they
get more from their trip
(See Annual Report).

Pages 38-39

FAST
FORWARD

3

Initiatives across all three parts of the programme

2

Pages 40-43

Faster to Zero
C BetterThis event is powered byRenewable
Electricity

H

WELCOME

Su
sta
ina
bil
ity
Ins
ide

4 Embed sustainability
in all our brands

We aim to reduce the emissions
from our business activities (offices,travel, publications, digital products
and live events) as much as possible
and compensate for the remaining
emissions through high-quality
certified offsets by 2025.

We aim to understandenvironmental and social challenges
in the markets that we serve,
to identify our potential role indeveloping and sharing solutions,and to be a catalyst for sustainable
development. This is our mostmaterial impact on the world anda significant source of commercial
opportunities.

2 50% reduction
in waste
Most of the waste generated byInforma takes place at our events.
Although the waste generation andcollection are not under our directcontrol, we have been working
with partners and customers tohalf this waste between 2019 and2025. We also encourage recycling
in our offices and work to reducepackaging and pulping waste at T&F.

Impact Multiplier
6 Connect one million
disconnected people
By making our products moreaccessible to people of different
abilities, mental or physicalattributes, language, socialgroups and resources, we canconnect one million more people
with networks and knowledge
by 2025. In practice, this means
providing free or discounted event

7 $5bn per year in valuefor our host cities
Our events generate significant
economic activity for the hostcities and support jobs in thesecommunities thanks to visitors’
spend on hotels, food and local
transportation, exhibitors’ andInforma’s spend on local suppliers,
as well as tax payments.

D Renewableelectricity

E Net Zero Carbon
Events Initiative

Use of renewableelectricity at venues
for 86% of our eventsand 95% of our offices.

Informa helped found thisglobal events industry initiative
to collaborate on moving to
net zero. More than 400
signatories to date.

Pages 6-7

8 1% of profit before tax
to community groups
We want to build and maintainstrong relationships within local
communities where we run ourbusiness. This includes donating
cash, equipment, event spaceand products, supporting ourcolleagues’ volunteering activities
and using our platforms to raisemoney for charities.

9 Save customers morecarbon than we emit
By bringing an industry together
at our trade shows, we help our
visitors do a lot in one place:meet with customers, suppliersand colleagues, learn about new
products, etc. This reduces theneed for our attendees to travel
to different places to achieve
the same goals and therefore
reduces carbon emissions.

Page 12 of the2021 Sustainability
Report

1

A

C

B

D

E

F

er
i
l
ip
t
l
u
M
act
p
Im

J

I

K

L

®
F CarbonNeutralThanks to a five-year emissions
reduction programme and the useof high quality carbon offsets, all
T&F physical publications have beencertified CarbonNeutral® Publications
for the last two years, and morethan a dozen events are piloting
CarbonNeutral® Events certification.

Leaders are increasingly incentivised basedon their work to identify and embed relevant
sustainability content in their products as partof annual goals, and we’re looking at how thishas enhanced the event value proposition.
The focus is on all events with more than £1m
in revenues, but all colleagues across thebusiness are being engaged with.

Pages 26-27

Pages 16-25

I T&F accessprogramme

6

For our growing digital business,
we’re measuring emissions as partof the DIMPACT’s group to identify
ways to reduce and offset.

Pages 10-11
Pages 7 and 13 of the 2021
Sustainability Report

st
om
er
sc
ar
9
bo
n

to

bi
$5

1% PBT to charity

8

n
llio

h

e
lu
a
v
7

K

Measure economic
impactWe remove barriers to accessing our publications
by providing free access to our products, waived
fees for publishing in open access journals
and investing in programmes tomake our publications moreaccessible to those witha print disability.

We continue to enhance and expand
our economic impact measurement tool,
and are working with the Accelerator
events to identify ways to support hostcities further.

Page 31

Pages 32-33

L

J Help disconnected people

certifications

Informa has been a certified
CarbonNeutral® company thanks to
cutting scope 1 & 2 emissions by 73%
since 2017, and purchasing high-quality
offsets for the rest.

T&F has expanded its relationship with
Dimensions, a leading discovery andanalytics tool, to fully index all books
content. The platform will help withcategorising all publications against theSDGs, aiding discoverability and helping
inform commissioning decisions.

within our events’ content

Impact Multipliercu

We commit to going even further
between 2025 and 2030 andbecome a zero waste and net
zero carbon business.

The United Nations’ 17 Sustainable
Development Goals to 2030 provide
a blueprint for peace and prosperity
for people and the planet, now
and into the future. Through ourcontent, we can help and promote
the achievements of these goals.

Page 12ve
Sa

3 Zero carbon andzero waste by 2030

5 Contribute to the
UN SDGs

Our programme to influence
exhibitors, and our industry, awayfrom single use exhibition stands.

n
rbo
a
C

1 Carbon neutralcompany and products

space, scholarships, training andmentorship for small businesses
or individuals, publicationsin accessible formats or freespecialised content.

pany & products
l com
a
r
t
neu

Sustainability Inside

Faster to Zero

StandsFaster to Zero

H Embedding sustainability

5

disconnected people

Socially
Responsible.

The Accelerator enables leading events
to go faster forward across dozens ofsustainability topics.

G Indexing

T&F content

G

Training, communications andguidance to support all Informa
products and teams makecommercially relevant, timely
progress against sustainability
goals.

w
aste

Inspiring
Sustainability.
Environmentally
Responsible.

The Fundamentals is a checklist of key
sustainability considerations that all
our events should be addressing.

roZeengagement
and goal setting

ins
ide

Co
nne
ct 1
m

When it comes to sustainability, we’re moving FasterForward.

Fundamentals 2.0 and
Accelerator

Sustainability Inside

os
tc
iti
es

FasterForward is a structured three-pillar programme with
ambitious commitments and a wide range of activities, covering
Informa’s business operations, our brands and products and ourbroader community impact.

B Education,

50%
red
uc
tio
ni
n

Our aim is to become an ever more sustainable, positive impact
business. Through the FasterForward programme, we areembedding sustainability into everything we do and seizing
opportunities from helping our customers and markets dothe same.

A Sustainable Event

n
bo
r
ca

Susta
inab
ility

s
DG
oS
et
ut
rib
nt
Co

FASTERFORWARD

FasterForward is Informa’s
approach to sustainable business

4

2030
te by
s
a
w
ero
&z

become future audiences

All events over £1m revenue are now
working on developing appropriate
programmes to identify and connect
new audiences, with improved
approaches to measurement.

Pages 28-30

E184

Focus on event
value proposition

A series of initiatives are ongoingto enhance our event value
proposition. This includes
Smart Events, which
supports attendees
making connections
on-site as efficiently as
possible, meaning they
get more from their trip
(See Annual Report).

Pages 38-39

FAST
FORWARD

06

Commitments:
1

Become carbon neutral asa business and across our
products by 20253

Become net zero carbon
by 2030 or earlier

FASTER TO ZERO

Progress highlights:
•

•

•
•
•

•

•

•

Informa maintained ourCarbonNeutral® company
certification
All physical books and journals
from T&F were recertified as
CarbonNeutral® publications
Seven events were working on
CarbonNeutral® event certification
Scored A- from CDP, the world’s
leading environmental benchmark
Achieved a score of 88 out of 100
in the Environmental dimension of
the 2022 S&P Global Corporate
Sustainability Assessment
Assessed 312 events in 2022 throughour sustainable event management
framework, including working withvenues and suppliers to reduceenergy consumption
Sourced renewable electricity
usage for 95% of offices and 86%
of events by attendees
Updated our assessment of ourclimate risks and opportunities
following TCFD recommendations

Next steps:
•

•
•

•

Complete measurement ofemissions from all of ourdigital products
Expand range of carbon
neutral products
Engage with suppliers tomeasure and reduce emissions,in particular from exhibitors andcontractors logistics
Collaborate with peers to deliver on
the Net Zero Carbon Events pledge

Our work towards
becoming net zero carbon
Since the launch of ourFasterForward programme in 2020,
we’ve made good progress towards
our net zero carbon ambitions.
We’ve managed to cut our scope 1 and 2 emissions by 73%
since 2017 (our Science-based target baseline year) throughreducing our office portfolio, managing our own energy
usage and purchasing renewable power through Energy
Attribute Certificates1.
To compensate for the emissions we can’t yet avoid
from our offices, as well as from business travel andcolleagues working from home, we help others reduce orremove emissions through high-quality verified carbon
offset projects.

Focusing on scope 3 emissions
Scope 3 emissions are our largest, and most challenging.
That is therefore our focus going forward. As indicatedin last year’s report, Taylor & Francis’ publications are
certified as CarbonNeutral® since 2021. Over the past five
years, we have worked to reduce carbon emissions fromour events, which is central to meeting our commitment tomake all our products net zero carbon by 2030 or earlier.
As far back as 2018, we recognised that the energy use
at the venue can represent around 30% of our directly
influenceable emissions, so tackling the source ofelectricity used in venues would be a big step forward.
As described on pages 10 and 11, some events have gone
further and achieved CarbonNeutral® events certificationin 2022.

10,900 tonnes of CO2

In 2022, 86% of attendees went to an event that was
powered by renewable electricity. This saved 10,900 tonnesof CO2 emissions.

Linked to SDG:
1. How do EACs work?
Energy Attribute Certificates (EACs) allocate a specific quantityof electricity generated from renewable sources to an organisation.
We buy EACs from renewable electricity producers to match theelectricity usage from our events (and our offices) with verified
renewable electricity generation. This process creates additional
incentives for power generation companies to invest in renewable
power. Using this internationally recognised, government-backed
system, we ensure money flows to fund renewable energy capacity
around the world: from wind power in the Americas and China, tohydropower in Europe and India and solar power in the Middle East.

07

Assessing naturebased risks
Nicolas Desolino

2018

14 of our European
shows were powered byrenewable electricity, andwe partnered with MGM
to install LED lighting at
its Las Vegas venue. We
also set a science-basedtarget to reduce ouremissions, including
those from running our
events (see page 8 formore details).

Group Sustainability & Reporting
Manager | Informa Group | London

2019

We launched theInforma Sustainable EventManagement System(ISEMS), which provides
guidance to our Operations
teams on how to reduceenergy use and carbon
emissions from events(see pages 40-43).

T

We launched ourFasterForward
programme, including
our net zero carbon
commitment, andassessed over 100 events
through our ISEMS
framework. Through the
Accelerator programme,
we also worked with
events to reduceenergy use.

The Taskforce on Nature-Related
Financial Disclosures (TNFD) is a
global initiative designed to helporganisations better understandtheir relationships with nature.
In 2022, the TNFD released a beta
version of its risk managementand disclosure framework to helporganisations report and act onnature-related risks, and ultimately
to support a shift in capital toward
nature-positive outcomes. Informa
was one of the first organisations totest this out.

2020

2021

2022

Most of our events in
EMEA as well as many
Informa Markets eventsin North America, werepowered by renewableelectricity using theinternational Energy
Attribute Certificate(EAC) approach.

All our events werepowered by renewableelectricity, except in a
few locations where
the renewable energy
market is less developedand energy attributecertificates are unavailable.

he natural world provides
the foundation for businessactivities across virtually
all sectors of the economy.
More than half of the world’s
economic output – $44tn of
economic value generation – ismoderately or highly dependent
on nature, according to theWorld Economic Forum.

Linked to SDG:

Making nature countThe nature of the Information Services
sector in which we operate means that
we do not heavily depend on natural
resources, however we wanted tounderstand our dependencies andimpacts better. Little Blue Research,a sustainability consultancy, screened
Informa’s dependencies and impacts
on nature in 2022. The results
indicated that our most significant
dependency on natural capital issourcing forest products (wood andpaper) for our books, journals andexhibition stands at our events. Our
Better Stands programme (see pages
12-13) and policy on sustainable
paper and timber are helping us
manage these impacts. In 2022, 94%of our paper came from sustainablesources. As we’ve digitalised show
guides and more customers chose toaccess our books and journals online,
we’ve reduced the total amount of
paper we use by 56% over the past
five years.
Within our live events business, travel
and logistics constitute our largest
impact on nature, due to the levelof their greenhouse gas emissions.
We’ve outlined our work to reducethese emissions in this section andon pages 40-43.
What I find most exciting is that someof our events convene and support the
renewable energy, water efficiency
and waste management industries,and so indirectly promote naturepositive outcomes.
We are currently watchingdevelopments in the TNFD guidance toensure that we continue to develop asustainable business and manage our
nature-related risks.

Taskforce on Climate-related Financial
Disclosures (TCFD)
Following our Climate Impacts report in 2021 (informa.com/climateimpacts),
we updated our analysis of the value at risk over the next five years for Informa
from climate change (see pages 70-73 of our 2022 Annual Report). This report
also explains how we are reducing our carbon emissions and our progressagainst our net zero commitment.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Faster to Zero

Renewable
electricity at
our eventsFaster to Zero

08

Reducing our carbon emissions
Emissions profile

Change in our scope 1&2 emissions over time (tCO2e)

Value chain emissions

2018

2019

2020

2021

2022

7,010

Scope 3
98.5%

7,026

5,305

After
renewable
electricity
purchase

4,816

2,148

655

231
655

1,966

1,966

415
1,622

415
1,622

164
692

715

244
715

235
1,397

235
1,397

Market-based
emissions*

2,148

233
164
692

Location-based
emissions912

Market-based
emissions*

912

Location-based
emissions

2,504

397
1,075

Market-based
emissions*

843

1,075

Location-based
emissions

1,429

Location-based
emissions

4,063

Scope 1 and 2 emissions(location-based) 1.5%

AfteroﬀsetsScope 1

Scope 1 – Natural gas
Scope 1 – Company cars and generator fuels

Scope 2Net
emissions

63%

Market-based
emissions*

Location-based
emissions37%

Scope 1 – Refrigerants
Scope 2 – Electricity usage

Note: 2018 data includes UBM emissions from the date of acquisition. The emissions
data used for our Science-based target includes UBM’s emissions and are reported at:

informa.com/sustainability/sustainability-reports/sustainability-kpis-summary/* Market-based emissions take account of renewable electricity purchasing

We aim to reduce our scope 1 and 2 emissions by 55% and ourscope 3 emissions by 20% by 2030 from a 2017 baseline. This isapproved by the Science Based Targets Initiative as in line withlatest science to limit global warming to below 1.5°C. We are
exploring the feasibility of setting a Science Based Net Zerotarget under the draft VCMI guidelines: as a stepping stone inaccomplishing Net Zero in 2030.

Top
10%

S&P Global ESG
Score 2022
Sustainability
Yearbook Member

2022 CDP scoreof A-

Certified CarbonNeutral®
company

Certified
CarbonNeutral®
publications for all
T&F’s physical books
and journals
W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

95%of our offices’
electricity fromrenewable sources

Ranked 7th in the
FTSE100 in EcoAct’s
2022 Corporate Climate
Reporting Performance
Report86%

of attendees went to an
event that was poweredby renewable electricity
in 2022

09

1

Events’ logistics
138,000

1

Events’ waste
55,5006Home working 7,000

1

6

2

Purchased goods and services and capital goods
175,000

3

Business travel
21,000

Events’ materialuse 28,500

4

 ooks andBjournals
distribution
17,5005

Use of digital products
27,500

1 Energy & water 2,000
Commuting
7 Other
2,000
3,000

Examples of some of our carbon reduction programmes
1

Reducing emissions at events

Our sustainable events management system is helping our
events reduce their carbon footprint. It includes programmessuch as switching to renewable electricity at venues,
encouraging venues and suppliers to be more energy efficientaround issues such as logistics, eliminating disposable stands
and cutting waste.

See pages 6-11 and 40-43 for details
2

Purchased goods and services, and capital goods

We are working with our procurement and operations teams toengage with our top suppliers to more accurately measure our
supply chain emissions, including programmes to share ourknowledge with venues, printers and other contractors onsustainability. We are also asking our suppliers to join us inmoving to renewable energy and developing carbon reduction
initiatives in line with the industry’s Net Zero Carbon Events
Initiative, which we helped create.

3

Business travel

We continue to encourage efficient travel, digital alternatives,
including the use of video conferencing, and are working withtravel partners to encourage more sustainable hotel andtravel choices. All emissions from our business travel arecompensated using high-quality, verified carbon offsets.

4 Distributing books and journals
We take a digital first approach to publishing in response tocustomer demand. The move towards on-demand printing,nearer to customer markets, also helps us to reduce waste
and carbon emissions from printing, storing and shipping
our products.
5 Use of digital products
Informa is a founder member of Digital Impact (DIMPACT),a collaboration between the University of Bristol and major
media companies, aimed at helping the industry understandand manage carbon emissions from digital content.
See page 13 of the 2021 Sustainability Report for more details
6 Employee commuting and home working
Since we adopted a balanced working model, ourcommuting emissions have decreased, but home working
emissions have increased. As part of our CarbonNeutral®
company certification, we offset both sources of emissions.
By engaging colleagues in climate change topics, we hopeto help them reduce these emissions.
For more details, please see our KPIs table at:
informa.com/sustainability-kpis

See informa.com/carbonoffsetting for more details

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Faster to Zero
Introduction

Breakdown of our 2022 scope 3 emissions
related to our science-based targets (tCO2e)

10

Faster to Zero

IMpower – Informa’s first certified CarbonNeutral® event
James Roberts
Business Development Director, Global
Finance | Informa Connect | London

What does carbon
neutral mean?
Being carbon neutral means reducing
the carbon impact of a product or
activity as far as possible andbalancing the carbon emissions you
can’t avoid by supporting reliable,
trustworthy and verified carbon offset
projects that absorb or remove thesame amount of carbon fromthe atmosphere.

How did you achieve this?

In 2022, IMpower, Informa
Connect’s leading investment
management event, wascertified as a CarbonNeutral ®
event – Informa’s first event toachieve this certification under
the FasterForward programme.
We interviewed James Roberts
about the process to achievingcarbon neutrality, and benefitsof certification.

At IMpower, we’ve reduced our waste
and carbon footprint with renewableelectricity and energy-efficient
lighting, recycled carpeting, selecting
sustainable products and materials
throughout the venue, and switching
print materials for digital options.
Thanks to Informa’s existing
partnership with Climate Impact
Partners and the support of a
dedicated carbon neutral sponsor,
investment manager NinetyOne, weused certified, high-quality verified
carbon offsets to mitigate theemissions we couldn’t avoid suchas those from event logistics, attendee
hotel rooms and travel.

What are the benefits
to IMpower?
We’re all very proud and excitedabout creating a carbon neutral first.
The certification also benefits ourbrand, and that of our sponsor
partner, because it demonstrates
our commitment to this agenda bycertifying to an external standard –the CarbonNeutral Protocol. It’s not
the end of our carbon reduction
pathway, but it’s an importantmilestone that I think a lot of
people recognise.

What were the keys
to success?
In Informa Connect’s Global
Finance portfolio, we’ve addressedsustainability issues for several years.
We’ve found that the Fundamentals
programme, Informa’s 12-point event
sustainability checklist, is a very usefulframework to tackling a broad rangeof sustainability issues and helping
us towards carbon neutral. From ouroperations teams, to the divisional andGroup sustainability teams, marketing,sales and customer services, weinvolved everyone in our journey.
It takes a lot of collaboration to reducean event’s carbon footprint. The
Fundamentals’ regular assessments

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

11MonacoPhiladelphia

Las Vegas

BostonDubai

Bostonhave helped us to understand whereto improve, and to compare and learn
from other events.

What were the challenges?
Collecting accurate and complete
environmental data is key tocertification. To gain CarbonNeutral®
event status under the CarbonNeutral
Protocol, we had to go through arigorous assessment and a third-party
audit. Specifically, we had to identify
the sources of carbon emissions andwaste across our event, collect thedata from various suppliers, check it,
calculate our footprint and have our
calculations verified by a third party.

What else does IMpower do toaddress sustainability issues?
IMpower is not just a CarbonNeutral®
event; sustainability is a huge part of
IMpower’s content and programming
too. ESG (environmental, social andgovernance) matters are one of thehighest trending topics in theinvestment management industry.
We’re facilitating discussions andknowledge-sharing around ESG, fromhigh-profile CEO panels to a dedicatedsustainability and impact stage, which
run throughout the event.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

San Francisco

Introduction
FasterForward – Faster to Zero

Pilot events working on CarbonNeutral® event certification

Faster to Zero

12

Commitments:
2

Halve the waste generated
through our products andevents by 2025

3

Achieve zero waste by 2030
or earlier

Progress highlights:
•

•

•
•

•
•

•

Expanded our Better Stands
programme to all divisions
and regions to accelerate
the eventual elimination of
disposable stands by exhibitors
Conducted 312 sustainable
events assessments in 2022,
working with venues andsuppliers to reduce waste at
events, addressing waste createdby our carpet, signage, cateringand lanyards
Continued to explore thefeasibility of carpet-free events
Finalised the new version of thestandard for Better Stands,
engaged with five of our major
stand contractors, and educated100s of colleagues on the
programme
Conducted detailed audits atdozens of events
Reduced publications sent for
pulping thanks to better stock
management, expanding
on-demand printing anddonating books
Removed polywrap covers from
more than 75% of journals titles

As a company, we generate waste in our offices andfrom producing and shipping physical publications
but the largest amount the waste comes fromvenues, attendees and exhibitors at our events.

The pie chart below shows an example of where this waste comes from.
The largest source comes from disposable stands being commissioned byour exhibitors. In our 2020 Sustainability Report and 2021 Report, we
detail our flagship programme designed to address this issue: Better Stands.
Our goal is to encourage, and then require, exhibitors to switch to reusable standsystems. Following positive feedback from exhibitors and venues at some of ourlargest European events, we’ve been expanding the programme across all events
divisions and regions. In this section, we provide an update from our events
team in Asia.
When considering the other sources of waste, we encouraged colleagues torecycle to reduce the amount of waste going to landfill in offices. All books andjournals’ production waste is pulped and reused (see figures on the next page),and our teams in Taylor & Francis are working to reduce that too. And, of course,
we’re working with venues to encourage them to avoid and recycle more of theconsumer and food waste from attendees at the events.

Typical breakdown of an event’s waste

Next steps:•••

Increase the scale and speed ofthe deployment of our Better
Stands programme globally
Completely remove all plastic
journal wrapping by end of 2023
Engage with supply chain to
reduce food waste andimprove recycling

Disposable
exhibitor
stands
Venue waste

Linked to SDG:

Signage
Carpet andflooring

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

13Amy SoProgramme Director, Asia
Sustainability | Informa Markets |Hong KongAt our Asia events, many
exhibitors choose ‘raw
space’ or ‘space only’ stands
because they traditionally want tocommission contractors to build awooden ‘unique’ stand just forthem. These are almost always
single use and most end up in
landfill or incineration. At theextreme end, this can be up to
98% of stands at an event. The
availability of cheap labour andlack of capital investment inreusable stand systems in some
Asian countries means disposablecan be seen as cheaper.

By guiding our exhibitors to phaseout the use of disposable standstructures through the Better Stands
programme, I believe we can reduce
waste, improve safety on-site,enhance our reputation as anorganiser and drive sustainability
in the exhibition industry.
As some local Governments in theregion are increasing waste charges,
Better Stands can also support
exhibitors and organisers to reduce
waste bills by reducing the amountof waste generated. It also encourages
a new revenue stream for Informa
by promoting a sustainable andstructurally reusable option to
exhibitors, as well as potentially
improving build and disposal times,
although we need to do further workon this. We believe that, once we getto a critical mass of reusable stands
being deployed in a region, theeconomics will also shift in favour of
reusable stands and customers will
see the quality, safety, time andenvironmental benefits.

We continue to review pilot events anddevelop improvement plans, as wellas collect expanding data collection.
Next year, Asia events will gradually
implement Informa’s Better Stands
programme, a key step towards
achieving one of our FasterForward
commitments: halve the waste
generated through our eventsby 2025.

Benefits of•••Better quality and improved
customer experience
Safer, quicker and cheaper
to build
Significant reduction in waste
and carbon emissions
Find out more inour 2020 report

In 2022, we piloted Better Stands
with three events in Hong Kong andJapan. We’ve also been engaging
with internal teams to develop
their understanding and buy in for
Better Stands, and liaising with key
contractors to build the businesscase too.

Managing waste in books and journals
Books sent for pulping

Journals sent for pulping

2022

2022

517k

85k

2021

2021

772k*

151k

408 tonnes
501 tonnes* warehouse clearance

2020

2020

286k

244k

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2281 tonnes

FasterForward – Faster to Zero
Introduction

Rolling out Better
Stands in Asia

Faster to Zero

14

Waste
reduction
examplesOur event teams have a key role to play in
reducing waste from events to enable us toachieve our Faster to Zero commitment of
a 50% reduction by 2025. Waste reduction
takes all shapes and forms with manyof our colleagues taking innovative
approaches to cut waste at a local level.
We can then share this around hundredsof events to scale it though storytelling and
our Fundamentals system.

Brazil:Landscaping with wood waste

Indonesia:
A creative collaboration
The teams at Food & Hotel Indonesia
and Lab Indonesia have collaborated
with Paisley Things, part of the
Darius Tobing Foundation to
upcycle supplies from events into
craft products. Local artisans craft arange of popular handmade products,
such as bags made from newspaper
and upcycled vinyl. The programme
has clear goals: to support economically
local villagers and curb the migration
to large cities while reducing waste.

At Agrishow, wood waste from theshow’s stands is collected andtransformed into wood chips which
in turn is used for landscaping in thelocal area and from 2023 will be used
at our own event.

Boston:FanExpo: making biogas
Organic waste collected at the Boston
Convention Centre is sent to a local
facility, where it is made into slurryfor biogas. In 2022, the recycling
and organics diversion programme
resulted in 62% diversion from landfill.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

Canada:
The art of waste reduction
Art Toronto and The Artist Project
Canada are taking waste reduction to
new heights. The team that runs bothshows commissioned exhibition walls
around ten years ago to display theart and they are still using them tothis day. The walls are stored for mostof the year and brought out twice ayear for these two artistic events.
By reusing the exhibition walls, Art
Toronto and The Artist Project Canada
for the past decade have eliminatedthe need for temporary walls andcut the waste that would havebeen generated.

15

Since 2022, the sustainable seatingarea is made of 100% reused materials
and provides a relaxing environment
for event attendees to grab a snack,chat, relax and get people to think
about the circular economy. Everyelement of this new area is upcycled:
wooden pallets are turned into
reusable benches, barrels intoplanters, and seats are made fromrepurposed tyres. The area wascreated by our general service
contractor for Pharmaconex andreused at our Egypt Energy and
Sahara agricultural events. We aim toreuse this seating area at all Egyptianshows in the future and repurpose
more materials to make new backdrop
designs to suit our event’s themes.

FasterForward – Faster to Zero
Introduction

Egypt:
Sustainable seating area

Singapore:
Waste audits
In October 2022, we formed analliance with the Singapore Tourism
Board to develop sustainable
events and to reduce waste at local
exhibitions. The partnership leverages
Informa Markets’ global expertise insustainable event planning to explore
new waste reduction solutions.
The first step of this was in 2022’s
Food and Hotel Asia event, ourlargest event in Singapore, where we
conducted a first of its kind detailed
waste audit in partnership with Zero
Waste City to help us develop clear
plans to reduce and recycle waste
streams. The event eliminated 8,000
tonnes of aisle carpet and appointed
waste ambassadors for the first timeto help exhibitors sort and recycle
waste. This saved over six tonnes ofwaste which would have ended up
in landfill.

“Our strategic alliance with
Informa Markets supports our
vision of becoming one of themost sustainable destinationsin the Asia-Pacific by 2030.”
Keith Tan
Chief Executive, Singapore
Tourism BoardI N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

Malaysia:
Carpet from events to farms
Our teams in Malaysia are on a
mission to reduce and recycle carpet
used at our events. We no longer use
carpet in the aisles and the carpet
inside exhibitors’ stands is cleaned,taken back to the warehouse andreused. In 2022, we have managed
to recycle or reuse 70% of carpet.
Our Metaltech event in the country
donates the upcycled carpet to nearby
farms to benefit the local community.

Embedding
sustainability
with our content

Commitments:
4

Embed sustainability inside
100% of our brands by 2025

5

Help and promote theachievement of the UN
Sustainable Development
Goals (SDGs) throughour brands

Informa’s purpose is to champion
the specialist, connecting people
with knowledge to help them learn
more, know more and do more in
everything we do.

Progress highlights:
•

•

•

•

•

Guidance to support
Informa brands in identifying
opportunities to embed
relevant sustainability content
Of the more than 380 events
scored this year, more than 80%
had made a start on embedding
sustainability content insidetheir products
Calculated our weighted
contributions to the SDGs fromour content and our operations(see chart below)
According to assessments by
third party Dimension Data, T&F
published 2,840 books and 7,761
journals that are linked to one ormore of the UN SDGs
More than 20 workshops andeducation sessions run to engage
colleagues in sustainability inside

Our role as a provider of market-relevant knowledge
and connections means we are ideally placed to makesustainability insight and ESG solutions part of what weoffer and the value we can provide to our customers.
This is our most significant impact on the world as well asa source of commercial opportunity for Informa. We callit Sustainability Inside and it’s through these that we makeour biggest contribution to progress against the UN’s
Sustainable Development Goals (SDGs).

Next steps:

6

7

8

9

10 1
1

12

How
our
content
andHow
ourcontent
andnetworks
contribute
to to
the
networks
contribute
the

13
15

3

4

5

7
16 1

2

•

Continue to work with brandteams globally to embedsustainability inside our content
Measure progress through theFundamentals 2.0 programme

1

•

14

SUSTAINABILITY INSIDE

16

17

Kate Twentyman
Senior Conference Producer | Informa
Connect, Homeworker | New ZealandT

ravelling via rail is one of
the greenest forms oftransport but there arestill opportunities to improve.
The rail industry is working on
decarbonising operations, assets
and supply chains to achieve its
own net zero goals.

Removing diesel trains, increasing
electrification projects andencouraging more people out of
their cars and on to rail are all part

1 No Poverty
2 Zero Hunger
3 Good Health and Wellbeing
4 Quality Education
5 Gender Equality
6 Clean Water and Sanitation
7 Affordable and Clean Energy
8 Decent Work and Economic Growth
9 Industry Innovation and Infrastructure
10 Reduced Inequality
11 Sustainable Cities and Communities
12 Responsible Consumption and Production
13 Climate Action
14 Life Below Water
15 Life On Land
16 Peace and Justice Strong Institutions
17 Partnerships To Achieve The Goalof the rail sector’s plans to achieve
its net zero goals and contribute to alower carbon society. Decarbonisingrail services will deliver a variety
of benefits to economies, theenvironment and to passengers.
Informa Connect’s Rail
Decarbonisation Conference, held
this year in Sydney, Australia, brought
together global rail operators andmanufacturers, leading technology
and innovation experts, energy
industry innovators and investors.
The conference discussed the latest
sustainable opportunities, challenges
and developments to reduce the rail
industry’s carbon emissions to zero.
This year, key critical issues included
designing against climate risk,
advancing a circular economy, therole of hydrogen in decarbonising
economies and carbon credit
opportunities. One of the seveninternational keynote addresses waspresented by Ilse de Vos van Eekeren,
Circular Business Manager at Dutch
Railways, which is aiming for 99%
circular train modernisation. Its
efforts to make every part of trains
circular – from purchase, use,maintenance, modernisation, to

end-of-life – have already extended
the Dutch Railway fleet by 20 years
and drastically reduced its
carbon footprint.
In addition, Informa invited young
people in the rail industry to submit
original and innovative ideas to disrupt
and/or bring greater awarenessaround reducing the rail industry’s
carbon emissions to zero. Four young
individuals were selected, as partof the Next Generation Conference
Scholarship Awards, to attend theconference, network with seniorindustry representatives and havetheir ideas shared with those inattendance. These ranged from
improving on-board heating,ventilation and air-conditioning
systems, to reusing the kinetic
energy from the trains’ vibrations
and installing small-size wind turbines
along rail corridors.

Linked to SDG:

Our main contributions to the UN SDGs
UN Description:
Ensure inclusive and equitable quality education andpromote lifelong learning opportunities for all.

Our contribution:
Our purpose is to champion the specialist, and at its
heart is our goal to connect people with high-quality
knowledge. The better we do this, the more value
we create for others and ourselves. Embedding
Sustainability Inside all our brands, together with
our Impact Multiplier goal of connecting one million
disconnected people with the knowledge they need tosucceed, contributes to this goal, as well as the wider
sustainable development agenda.

UN Description:
Strengthen the means of implementation and revitalise
the global partnership for sustainable development.

Our contribution:
We create efficient ways to generate millions ofconnections between specialists and knowledge every
year. This helps our customers learn from each other,
as well as form and sustain the partnerships needed
to foster sustainable development in their markets.

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Reaching rail’s
net zeroSustainability Inside18

Sustainability in agriculture
Don Tourte
SVP Sales | Informa Markets,
Homeworker | Clive, Iowa, USA

Matt JungmannShow Director | Informa Markets |Homeworker | Little York, IL, USA

Linked to SDG:

T

he annual Farm ProgressShow connects the
agricultural community
across the globe. With a legacy
spanning nearly 70 years, Farm
Progress has become a trusted andrevered brand, creating a path to asustainable and climate-friendly
agricultural industry. It’s dedicatedto showcasing innovations thatwill lead to environmental, socialand economic improvements
for farming customers andtheir communities.
In 2022, we partnered with Pivot Bio,a fertiliser company that is committed
to sustainable farming. Pivot Bio was astart-up 10 years ago and now wants
to help farmers understand the shapeof tomorrow’s agriculture. In 2022,
it partnered with Farm Progress tointroduce 10 start-up firms as partof our Farm Next Programme which
supports emerging ag-technology.
Each incubator has a strong
sustainability story and has developed
new technology with the potential tochange the way farmers plant, grow,harvest and sell. The best ideas wereshowcased at the 2022 Farm Progress
Innovation Experience. It’s a great
example of how we are using
Sustainability Inside to generatecommercial value and commercial
opportunities. Examples of Farm
Progress innovation this year include
the Grain Weevil, which breaks up
crusted grain and reduces injuries andfatalities in mass grain weevil farming.

Agriculture also has a big role toplay in decarbonising transport as
biofuel one of the few currently viable
alternatives to petroleum-based
fuels. ClearFlame Engine Technologies,
another innovative start-up showcased
by Farm Next, has created a systemthat allows diesel engines to run
on ethanol.
This year, Farm Progress introduceda joint sustainability innovation with
Iowa Soybean and United Soybean
Board, with research and work carriedout at Iowa State University. In asustainability first, we used recycledasphalt to create a hard surface underan outdoor exhibition space with a
45,000 square foot tent at Central
Iowa Expo. Instead of grinding asphalt
off roads and putting it into landfill,
we ground the asphalt and laid it out
using soybean oil which allowed us
to replace petroleum oil as a binder.
The surface faced heavy traffic fromforklifts and trucks but proved a
success. The potential for this recycledasphalt is huge including using on
motorways and car parks.
The success of this demonstration
project was shared with the Farm
Progress community and also picked
up by traditional media such as the
Des Moines Register and local,
regional and national print andradio outlets.

1 acreof recycled asphalt
bonded with soybean oil
for show floor

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

19The Farm Progress Innovation
Experience is a great example of
how we are using Sustainability
Inside to generate commercial
value and creating a moresustainable farming industry.

18,000”

gallons of
biodiesel used

2,000
gallons of E10
ethanol used

Looking after physicaland mental wellbeing

Introducing electric-powered
equipment to cut emissions

It’s important we look after physical and mental
wellbeing of all farm workers to foster safer, more
inclusive agriculture communities. These workers often
can’t, or don’t, access health services as often as othersin the US.

Brand new electric-powered Sunbelt cherry pickers andhigher reachers were put to work at Farm Progress in
2022 as part of a trial for their first ever usage at Farm
Progress. They were used by several vendors who would
have normally rented diesel-powered forklifts to set up
individual exhibits, unload trucks and move equipment
into place.

We’re focused on health and wellness at Farm Progress,
with long-standing partnerships with organisations
including the Progressive Ag Foundation and AgriAbility,
which aims to enhance quality of life for farmers,
ranchers and other agricultural workers with disabilities.
During Farm Progress, we offer essential healthscreenings, feature farm safety exhibits and highlightsupport and resources on safety training and vehicle
components. We feature equipment with different
modifications to machinery for farmers withphysical disabilities.
Conversations about mental health are also key, andat Farm Progress in 2022, we raised awareness of andpromoted mental health resources, with positive
feedback from attendees.

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FasterForward – Sustainability Inside
Introduction“

Sustainability Inside

20

Connecting aspiring female real estate professionals
Claire Hardy“

Senior Content Marketing Manager,
Informa Markets, Dubai

It’s really important that we have networks like
CityscapeWIRE for women to help them succeed.
Lynette Sacchetto, CityscapeWIRE Advisory Board Member”

Elnaz Namvar
Conference Producer, Informa
Markets, Dubai

Linked to SDG:

L

aunched during CityscapeDubai 2022, CityscapeWIRE
is a new, exciting digitalplatform connecting driven
professional women who pledge
to support each other in reaching
their goals.
The idea came out of a Cityscape Talks
event, when Informa colleagues and apanel of female speakers spotted an
opportunity to reach women in thereal estate industry looking for theirown community and network.
Working together, we came up with
CityscapeWIRE. Its mission is clear –to inspire, fuel and unite professional
women to thrive in the real estateindustry. It supports women in all
stages of their careers, connecting
them and supporting their careerdevelopment. We’re delighted thatthese same panellists now form ourSenior Advisory Board, alongside H.E.
Majida Ali Rasheed, Assistant Director
General of Dubai Land Department.
Working on this project with the Dubai

Land Department will allow us to haveaccess to a wide range of speakers aswell as the opportunity to reach out totheir network and to collaborate with
policy makers in the industry. The
CityscapeWIRE launch included apanel discussion with our Advisory
Board on challenges including
improving the representation of
women in the Boardroom and how to
support and strengthen relationships
between women in the industry
and leadership.
CityscapeWIRE’s main communication
takes place within a dedicated
LinkedIn community, and includes
relevant and interesting content,
including interviews with inspiring
women in real estate and ‘Day in theLife’ videos, featuring different aspectsof real estate. In addition to the digitalcommunity, CityscapeWIRE aims tohost virtual and live meet-ups
throughout the year around MENA,
focusing on different aspects of theindustry in different regions, including
Dubai and Saudi Arabia in 2022. We’ve
also developed a two-year strategy toimplement a mentorship programme,
as well as training courses, inperson events and workshops.
CityscapeWIRE’s group will allow
women from different backgrounds
to come together and support
each other.

CityscapeWIRE LinkedIn community

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

21FasterForward – Sustainability Inside
Introduction

High fashion meets old jeans
Hayato Ishihara
Event Director | Informa Markets | Tokyo

S

ustainability is a hot topic in
the fashion industry due tothe environmental impact ofmaking and throwing away clothes.
At Project Tokyo, a bi-annual
fashion trade show in Tokyo, we
connect emerging designer brands
with Japanese and international
leading buyers to promotesustainable fashion.
In 2022, we collaborated with Tokyo
Fashion Week and department store
Isetan to repurpose 20 tonnes of
discarded denim. We gathered over
50 designers and artists to use theold denim fabric and create a newcollection, displayed at Project Tokyo.

To enhance the sustainability
credentials of the collection, we usedupcycled furniture, display boards
made from 100% recycled paper andmannequins made with 100% natural
material. Even the carpet was madefrom recycled clothes and denims!
Through this initiative, our aim is toshow that old clothes don’t have toend up in landfill and that fashion
can be sustainable.

Linked to SDG:

See the space in virtual reality!

Sustainability Inside videos
See how Brand Licensing Europe’s
meaningful partnerships with
Products of Change and Junk Kouture
are impacting change in the industry,
with an emphasis on diversity,
sustainability and brand purpose.

Watch how SupplySide West isempowering companies in the foodindustry to supply healthy options tothose who need them.

Informa Markets’ Fashion for Change
Incubator Programme nurtures
allyship, inclusion and equality in the
fashion community. Discover how
events such as PROJECT Las Vegas
are supporting minority-owned brands.

London, UK

Las Vegas, US

Las Vegas, US

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22

Sustainability Inside

Making waste management cool
Liz Bothwell
Head of Content & Marketing |Informa Markets, Homeworker | US

the Latest Thinking in Sustainable
Packaging,’ ‘Scaling the Use of
Ocean-bound Plastics: A Story of
Circularity,’ and ‘Urban Landfills
and the Circular Economy.’

40 Under 40 Awards

S

ustainability is deeply
important to me and ourteam. Nothing makes us
happier than bringing together
the industry’s greatest minds tounderstand how we can all doour part, make a difference andbuild a more sustainable future.
Our Waste360 sustainability
content hub hosts year-roundsustainability content including
our ‘Nothing Wasted!’ Podcast
series, ‘Sustainability Talks’newsletter, articles, videos
and infographics.

WasteExpo, North America’s largest
annual event for waste management
and recycling industry professionals,
brings together under one roof
over 14,000 participants and 600
exhibitors. At WasteExpo 2022, we
hosted a series of different events
including talks, competitions androundtables focused on waste
reduction, food waste prevention
and recovery, the impacts of climatechange and the circular economy.

Waste in our content
At the event, we cover waste
management across several
industries. For example, we hosted
a conference track dedicated tohealthcare and focusing on theregulatory, legislative and technicalissues that affect the healthcare
waste industry. We also haveextensive content on tackling
waste in the food industry.

I was particularly proud of theteam’s work to show our support forentrepreneurs and innovators throughour Pitch Slam Competition and 40
Under 40 Awards. One of Waste360’s
40 Under 40 Award winners, Terrill
Haigler (aka Ya Fav Trashman), an
anti-litter activist, has penned a new
children’s book that encourages
children to recycle, inspired by his own
experiences. Terrill’s daughter wasembarrassed that her father was asanitation worker and told her classthat he was a police officer. Instead ofbeing offended, Terrill took matters
into his own hands and made recycling
the coolest thing in the city ofPhiladelphia (and beyond!) throughaction and advocacy. In 2022, he wrote‘I’m Cool Too’, a book about waste
management sponsored by Waste360.
Our team donated 200 copies to local
schools and libraries to expand thebook’s reach and inspire children andtheir families to help make the world amore sustainable place.

Pitch Slam Competition
WasteExpo’s Pitch Slam competition
nurtures entrepreneurs in the waste
management industry, bringing
together teams to pitch their recycling,
composting and end market ideas.
Pitch Slam is a platform for newcompanies to showcase theirproducts, helping them refine theirpitches and prepare for future
fundraising. At WasteExpo 2022,
Innovakote Inc was awarded $10,000
from the Pitch Slam to expand its
mission of eliminating waste andreducing the carbon footprint of thepower coating supply chain, througha proprietary recycling process.

Linked to SDG:

Our Waste360 Sustainability Talks,a co-located event focused solely onsustainability, included sessions on:‘The Package Deal: Innovations andW W W. I N F O R M A . C O M / S U S TA I N A B I L I T YWalking the talk:
reducing waste at
our event
At WasteExpo, we are committed
to addressing all our
FasterForward commitments
but our aim to reduce waste isparticularly close to our heart.
To showcase how to recover foodwaste, we even hosted a Zero
Waste lunch for WasteExpo’s
Food Recovery Forum in a clean
dumpster (see picture). We also:

Diverted 78.9% of wastefrom landfills during our
Welcome Reception

Partnered with
Wastequip and the Las
Vegas Convention Centre
to implement a three-bin
waste stream system forcompost, recycling
and landfill

23

Used ‘ugly produce’ tocreate delicious smoothies,
while attendees charged
their phones with theirpedal power

Donated to a
local food bankCollected leftover
conference and boothmaterials to donate to
local non-profit
organisations

Reduced paper
consumption byoffering a mobile app
for visitors

Eliminated 32,580 sq ft
of carpet from aisles ofthe show floor of the
WasteExpo Exhibit HallI N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Sustainability Inside
Introduction

Hosted a Zero Waste
lunch for WasteExpo’s
Food Recovery ForumSustainability Inside

24

Insights to accelerate industrial sustainabilityAlex WestAn insight-led approach to deliver on decarbonisation

Senior Principal Analyst | Informa Tech,
Homeworker | UK

We know our clients serving the manufacturing industry needsustainability services to help deliver their decarbonisation strategies.
Omdia helps them make better technology choices by providing
research-backed insights into the latest trends and new technologies,
such as the Internet of Things and Artificial Intelligence, which aretransforming traditional production processes. Our team of analysts,
consultants, sales and marketing professionals provide syndicatedcontent and digital marketing services initiatives that provide aplatform to learn about these new solutions.

Twenty percent of the world’s carbon
emissions come from manufacturing
and production industries. Many
manufacturers have made bold carbon
reduction and net zero pledges but
achieving these goals often depends on the
introduction of new technologies. At Omdia,
part of Informa Tech, we wanted to help
accelerate the invention and adoption ofthese technologies. Omdia is dedicated tobringing research and insight to customers,
demonstrating how digital transformation
can support manufacturing efforts to go
green and meet the challenges faced by the
manufacturing industry.

Linked to SDG:

We also give technology innovators a better understanding of theirtarget markets through our technology market research, consulting,custom reports and go-to-market advice and services, so they candevelop new solutions, successfully go to market and, in turn, help
manufacturers reduce their environmental footprint.

Supporting new approaches to industrial sustainability
Since 2020, we’ve published insights on digital transformation and therole of the Internet of Things, energy-efficient automation, building
energy management systems and smart grids. We’ve also analysed theinvestment plans, technology and application focus, in benchmarking
the sustainability readiness of manufacturing companies, as well as
the environmental pledges made by the largest manufacturers
globally, and their performance over the last decade relative tothese. This gives readers an overview of the level of climate ambitions
by sector and helps them decide where they want to invest time,money and energy.
In 2022, we launched our ‘Industrial Sustainability Today’ newsletter,
which focuses on the role of technology in enabling environmental
sustainability developments, and in November we launched a
dedicated Industrial Sustainability service with our customers to advise
them on how and where to invest in supporting the transformation togreener manufacturing.
It’s great being a part of a proactive team that has identified business
opportunities related to sustainability. We are looking forward tocontinuing to build out new content, new customers and new business
opportunities and support the transition to a low carbon economy.

Understanding the powerof digitalisation•

In 2022, Omdia published surveys, databases,
reports, analyst insights and news trackers which
support our customers’ go-to-market strategies.
These included:•••

Industrial Sustainability Readiness Index research: surveying thelevel of investment in sustainability, the manufacturers’ maturity inbecoming greener companies, and the applications that are most in
demand, all analysed by industry, region and company size
‘Digital Transformation enabling Industrial Sustainability’ research:
an in-depth analysis of the adoption of environmental sustainability
initiatives, technologies receiving the most investment and theperceived opportunities and challenges
A collection of industrial sustainability projects using Industrial
Internet of Things-related technology
Industrial Sustainability Start-Up Tracker: a database of technology
start-ups addressing industrial sustainability

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

25FasterForward
Introduction – Sustainability Inside

Promoting sustainable data centres
Liz Cruz
Director Data Center Programs |Informa Tech | AustinOver the past 40 years, data centre
operators across the US have shifted
their mindset on sustainability andgreen data centres from ‘Why?’ to ‘How?.’
Managing energy usage was also a major
way of improving margins but, as demandfor data rises, and climate change continues
to impact data centres’ local environments,
energy management and broader
sustainability is no longer an abstract
theory or distant goal: it’s an urgent priority
for data centre operators to lower carbon
emissions and power usage, without
sacrificing efficiency.

Linked to SDG:

To promote best practice for data centre sustainability, AFCOM(a professional association for IT and data centre professionals) andInforma’s Data Center World (the leading digital infrastructure eventfor data centre professionals and innovators) have collaborated toform DEEP – the Data Center Efficiency Evolution Program – in March
2022. DEEP is a certification programme, which awards organisations
following best practice for sustainable data centre operations.
DEEP’s evaluation criteria and sustainability framework provides
operators with a personalised assessment and certification
recognised by the industry. Data centre operators realise many
benefits while working with DEEP, beyond making their daily
operations more sustainable.
From reducing operational costs and downtime to meeting growing
customer demand for sustainable practices, DEEP also ensuresco-location providers can attract and retain enterprise clients that
increasingly use sustainability credentials as a factor when choosing
suppliers and service providers.

“

It’s great to be part of a company that’s
investing in new business opportunities
related to sustainability.
”

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Sustainability Inside

26

Developing a sustainable publishing ecosystem
Ian White

An exciting partnership

Portfolio Development Specialist |Taylor & Francis | Oxford

Routledge Open Research supports easy, rapid and transparent
publishing, while giving authors the opportunity to increase thediscoverability, accessibility and reach of their research. It’s the resultof a merger between Routledge’s world-leading reputation andeditorial expertise in HSS, and the technology, knowledge, and open
research publishing model pioneered by F1000, which T&F acquiredin 2020. The success of this collaboration is how it showcases theinnovation that comes through leveraging diverse ideas, expertise,and potential within our business, in particular by driving
interdisciplinary research through a ‘collections’ model.

An efficient and transparent research process
The platform combines articles and other research outputs in a single
interdisciplinary system, giving access to a wide breadth of research
fields and formats for academics, industry and society. Authors canpublish a wide range of content types on an open access basis; whichmeans that research published on the platform, underlying data andsupporting materials are free to read, share and cite, and can be usedas building blocks for other research.

Gearóid Ó Faoleán
Publisher – F1000 | Taylor & Francis | London

Invited and open peer review on Routledge Open Research ensuresquality and transparency through article versioning, archiving andindexing. The platform is governed by an independent international
Editorial Advisory Board of researchers from different disciplines fromacross the Humanities and Social Sciences.

Spreading knowledge through open research
We want to accelerate the reach and digital discoverability of researchmore sustainably, by putting it in the hands of those who will shape
the future. A vital element of open research is ‘knowledge mobilisation’– getting as many relevant stakeholders as possible to engage withpublished content. Our Routledge Open Research platform accelerates
the pace of discovery, provides credit and recognition for authors andultimately improves public trust in research.

Solving many of today’s real-world
problems requires inter-disciplinary
collaboration. Research conducted in
one discipline is now being increasingly
adapted and used to solve a problem in adifferent field.

Humanities and social sciences (HSS) research
forms a crucial component of modern research.
In partnership with F1000, Routledge, part of
Taylor & Francis (T&F), launched the world’s first
open research publishing platform for HSS in
April 2022. The new platform, called Routledge
Open Research, aims to inform research, policy
and practice, make a real-world impact andcontribute to T&F’s mission of advancing humanknowledge. And, because it’s open access, it’s
free to access for everyone, everywhere.

For researchers and authors, this platform showcases their research,giving them the opportunity to build contact with multiple audiences.
There is no limit as to how much is published, making it easier for early
career academics to publish their research.
Routledge Open Research features non-peer reviewed content, suchas posters, slides and technical reports, while also encouraging
publication and peer review of other critical research outputs suchas data notes, software tools, articles, policy briefs and case studies.
Scholars, institutions, departments, funders and societies can now
publish all research outputs.

Linked to SDGs:

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27Gemma-Kate Miller
Marketing Manager | Taylor & Francis | Oxford

We’re committed to inspiring and celebrating women in science.
This new hub celebrates the role of women in STEM and aims toencourage more females in a traditionally male-dominated sector.
We’ve drawn content across T&F to build a resource full of interviews,
insights and inspiring stories to drive progressive change and ambition
in STEM. The Women in STEM hub includes testimonies from female
and non-male T&F authors who have experienced obstacles andtriumphed, and highlights powerful female role models in STEM,
as well as tips on career advancement and overcoming the STEM
gender pay gap.

Linked to SDG:

8,000

O

n the 2022 International Day of
Women and Girls in Science, Taylor& Francis announced the launch of
the Women in STEM hub, an exciting new
cross-functional collaboration developed
by T&F’s Advanced Learning andResearcher Services.

page views

Content that brings clarity to global crisis
Tom Hallett

Article collection on Taylor & Francis Online

Content Manager | Taylor & Francis | Oxford

For researchers working to better understand monkeypoxtransmission, treatment and vaccines, we developed a special article
collection on Taylor & Francis Online. More than 150 peer-reviewed
journal articles about monkeypox, smallpox and vaccine were featured,
all of which were free to access during the outbreak. A content feed
was also set up to make the article collection available on PubMed
Central, the National Library of Medicine’s digital repository.

Monkeypox Hub

I

n July 2022 the World Health Organisation
declared a monkeypox outbreak a‘Public Health Emergency of International
Concern’. By August, there were nearly
46,000 confirmed cases of the diseaseacross 92 countries, the vast majority inlocations that hadn’t historically reportedmonkeypox cases.
In response to a White House Office of Scienceand Technology Policy call for public access tomonkeypox-related research, Taylor & Francis
launched several new initiatives to makevital knowledge available to everyone who
needed it, especially those in low- and middleincome countries.

Our Monkeypox Hub provided an accessible source of trusted
knowledge about the outbreak for a broader audience, including publichealth practitioners, policymakers and the public. Free-to-accessarticles and book chapters covered the origins, spread and treatmentof the disease, as well as effective health communication. Thiswas supported by links to advice from a range of authoritative
health organisations.

F1000Research Collection
F1000Research, our pioneering open research platform, invitedsubmissions to a new collection: Trends and Advances inCounteracting Monkeypox: A Global Public Health Emergency.
This is bringing together research on a range of different aspects ofmonkeypox and making it readily available to researchers, educators,
health officials and the public. A particular aim of the collection is tohighlight the work of researchers in Africa who have a wealth ofknowledge and experience on this issue.

Linked to SDG:I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Sustainability Inside
Introduction

Championing women in STEM

28

Commitment:

IMPACT MULTIPLIER

6

Enable one million
disconnected people toaccess networks andknowledge by 2025

Progress highlights:
•

•

•

•

Identified leading examples ofprogrammes in Informa thatprovide access to disconnected
people to help us inspire others
Created guidance to help events
implement the Diversity, Equity& Inclusion Fundamentals,
an extension of the Informa
sustainable events management
systemIn 2022, we estimate that T&F
connected more than 70,000
people through its programmes,and our events businesses
connected around 30,000
people.
Each event region and family
has been developing plans forflagship programmes to Connect
the Disconnected

Next steps:•••

Strengthen reporting processes
to quantify the connections
created across all divisions
Work with each brand portfolio
to identify existing and future
programmes to Connect the
Disconnected
Identify further opportunities
where we can Connect the
Disconnected at scale on
products such as Streamly, ournew video-on-demand platform,
and which community groups
can benefit the most

Linked to SDGs:

Connecting thedisconnectedT

his programme aims to find ways to connect those
who traditionally have struggled to access ourknowledge and networks with our products
and customer markets. There are varied reasons why
people and businesses may have traditionally found it
challenging to access our content. We focus on improving:
•

•

•

•

Accessibility: We all have different abilities, physical ormental attributes, and by considering these in the designof our products, more people can connect.
Social equity: By providing for and welcoming different
social groups or cultures, such as gender, sexuality, raceor religion, we can create opportunities for people toengage with our products.
Understanding: By considering factors such as language,technical terminology and the experience and levels of
education of audiences, we can make our products
more accessible.
Access to resources: We can design our products toimprove accessibility for those with different levels of
resource including visas to travel, an internet connection,and buying power.

We discussed in the 2021 Sustainability Report (p.27)
how Taylor & Francis makes its content more accessible.
We provide an update on page 31.
In our events business, our brands have different
approaches to reach disconnected individuals. In somecases, we provide direct support through free or discounted
space to certain exhibitors, scholarships, and mentorshipfor small businesses or individuals. In other cases, we
provide free specialised content to a wider audience. Even
our growth in digital and hybrid events has opened themup to people who are unable to attend a physical event.

Connecting more people
makes business sense
As we reach more people throughout our communities,
we are better embedded as a partner in the community.
Connecting disconnected individuals to our content also
brings us business benefits:
•
•

•

•

New customer bases result in bigger audiences
A diverse speaker, exhibitor and attendee base brings a
broader audience experience and knowledge, increasing
our value and interest
Supporting diverse audiences is increasingly importantto our customers, our colleagues and our wider
stakeholders. Proactively connecting the disconnectedenhances our reputation
Many sponsors, exhibitors or other partners arealso trying to reach these diverse audiences and be
more inclusive so this can be a win-win-win for allgroups involved

29

Araceli Silveira
Sustainability Vice President |Informa Markets | São Paulo

Case study: Fispal Technology

Informa hosts some of the largest events in Latin
America and the initiatives we implement relating
to social issues and helping uplift people areparticularly important to me and my team.

Fispal Technology convenes 40,000 people each year
who want to play their part in transforming the food andbeverage technology industry in Latin America. In 2022, inpartnership with the non-profit organisations Safrater, anorganisation that helps families in situations of high social
vulnerability, and Senai, the main technical and professional
education institution in Brazil, we created the Padaria EscolaTiãozinho project (the ‘Tiãozinho bakery school’). The school
provides the people supported by Safrater with professional
training, opportunities to income generation and help
entering the job market. By the end of this year, we will
graduate 80 professionals and we want to increase thisnumber in 2023.
It is a programme with great transformative potential. WhenI spoke with Nathaly, a 17-year-old girl who took the coursewith her mother, she told me that thanks to the training,they will be able to increase the family income and she will
be able to attend university.

Case study: Agrishow
Agrishow is the biggest agricultural technology trade show
in Brazil. We embed sustainability throughout our content
and, over the past year, we have implemented new
initiatives to make Agrishow more inclusive, particularly
by finding more opportunities for small producers andunder-represented individuals to be involved.
For example, this year we introduced several new spaces atthe event to support small business. In one area, we provided
three hours of mentoring on innovation and developing new
solutions for start-ups and small businesses. We createda new pavilion in partnership with the Government of theState of São Paulo which provided more affordable spaces
to exhibit and sell products for 80 small producers who had
not traditionally been able to access our larger booths.
We’re also supporting women in Brazilian agribusiness,traditionally a male-dominated market, through Agrishow
Pra Elas (‘for them’ in English).

We have established programmes
to reach who would not have theresources to exhibit at the event.

Case study: FEIMECAt FEIMEC, Latin America’s largest fair of machinery andequipment, we have established programmes to reach awider audience. Supporting young people entering themachinery and equipment industry is key. In 2022, for the
first time, we offered free educational lectures on entering
this labour market, and we partnered with six local technicalschools to promote and subsidise visits to the event for over
350 students. We also found new ways of pricing stands forsmall enterprises that would otherwise not have theresources to exhibit at the event.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Impact MultiplierSupporting under-represented groups at
Informa Markets Brazil

Impact Multiplier

30

Connecting the disconnected
continued
Eleanor Halsey

Bronwyn Gourley

Head of Production |RiskMinds & QuantMinds |Informa Connect | London

Director of Conference |Informa Connect |Homeworker, Canada

Adding diversity and future talent to therisk industry
RiskMinds International gathers 750+ of the world’s leadingrisk managers each year. In order to increase the audience’s
diversity, introduce fresh perspectives and ensure ourlong-term growth, we needed to find solutions for risingstars in the industry to be able to afford to attend, gain
visibility and become the audience of the future.
To address this issue, we started a Future RiskMinds
programme in 2019, giving free passes to 35 rising stars inrisk management who had never attended the event before
and have continued this initiative over the last few years
to date.
We received great feedback from our senior audience
which has also helped to deepen our own relationships
with senior individuals and helped our reputation as apartner for the industry. PWC, our principal partner, also
loved the initiative and have since held their own invite only
workshop at RiskMinds International, specifically for our
Future RiskMinds attendees to exchange ideas with theirpeers and discuss what it means to be a future leader.
Then, to build on that, in 2022 we also launched a finding
your voice talent session where seven future leadersdelivered a two-minute presentation on a topic of theirchoice, using the skills they learnt in a separate workshop
from a public speaking coach to help uncover the secrets ofprofessional public speakers and improve their presentation
skills to ‘own the room’. It was a fantastic experience to beable to promote the new voices of the industry, create newcontent and help rising talent across risk management build
new relationships.
We want to continue to grow the Future RiskMinds campaign
as it hugely benefits the industry and Informa, as well asgives the team a huge amount of satisfaction and pride inwhat we do.

Purposeful partnerships that promote change
The Interior Design Show is committed to amplifying thevoice of under-represented communities and has worked
hard to create meaningful conversation and drive change
in diversity, equity and inclusion.
We believe that the conference programme should havea balanced representation of gender, race, ethnicity andbackground. In 2022, 48% of speakers were women and
34% were black, indigenous or people of colour.
We featured leaders of the Black Architects and Interior
Designers Association (BAIDA) as keynote speakers andtheir talks, which were free to attend, addressed social
justice within the built environment. Our audience learned
about struggles for diversity, equity and justice within thedesign industry. We wanted attendees to take what theylearned back to their companies and drive meaningfulchange from within.
Working with a non-profit is always rewarding, but I found itmuch more rewarding to have a purposeful partnership that
also educates our audience.

A sense of belonging for all
The Interior Design Show also runs initiatives to make surethat no-one feels excluded, including vegan and vegetarian
meal options, using inclusive language throughout thewebsite, exhibitor manuals and attendee newsletters,
closed captioning at the main stage for all keynote
presentations, venue floorplans for wheelchair users
and complimentary admission to support persons
accompanying individuals with disabilities.
We also want to encourage more young people within theindustry to attend and offer space for graduates to exhibit,
with the chance for them to win free space for the following
year, as well as discounted student tickets.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

31Stacy Scott

Sustainability Manager |Taylor & Francis | Oxford

Head of Accessibility |Taylor & Francis | OxfordTaylor & Francis runs and supports a number of
initiatives that connect disadvantaged academic
communities with our products and services.
These programmes include:

Making open access publishing more affordable
Open access (OA) means making published academic
research freely and permanently available online so thatanyone, anywhere can read and build upon this research.
The publishing is funded by a one-off charge to the author
rather than charges to the readers.
We want to make the option to publish in open accessjournals available to as many researchers as possible. To help
achieve this, we offer waivers and discounts on the article
publishing charge required to publish in many full open
access journals. 100% fee waivers are available to authors
based in countries defined by the World Bank as Low-Income
Economies without institutional funding options, and 50%
discounts are offered to authors based in Lower-MiddleIncome Economies. Discretionary discounts and waivers arealso considered upon application for researchers who don’t
meet the country-level eligibility criteria.

STAR programmeSpecial Terms for Authors & Researchers (STAR) is a unique
Taylor & Francis initiative developed to provide authors andresearchers in the Global South with free access to articles
from our leading international and regional journals acrosssubject areas. This programme helps researchers to achieve
higher levels of article acceptance, undertake research in
the Global South, and contribute to debate in the worldwide
academic community.

Researcher services training and workshops
In 2022, Taylor & Francis hosted 166 free workshops andtraining sessions that help equip academics, early career
researchers, and students with the skills and knowledge to
publish in their chosen field. These sessions were attended
by 40,000 people around the world and covered topics suchas peer reviewer training, how to get published and research
dissemination and impact.

Our continued commitment to accessibility ofeducation and research
After 15 years working on inclusive solutions to equalise
access to education, I joined T&F in November 2021 as our
first ever Accessibility Manager. To me, accessibility means
providing an inclusive experience for all our customers
regardless of individual needs.
For example, for people with visual impairments like me,
having equal access to education is absolutely key in being
able to have autonomy in life. I’m passionate about how
accessibility is the stepping-stone to equality for thosewith disabilities and this makes inclusion a reality foreveryone and gives them that crucial access to education.
My mission is to shape our strategy while providing
leadership and support to colleagues as we continue ouraccessibility journey. So taking on this role is incredibly
rewarding because making research accessible to as
wide an audience as possible is also fundamental to
Taylor & Francis’s purpose: to foster human progress
through knowledge.
We have done a lot in the past year to monitor, test andupdate our platforms for optimum accessibility. Our work
has been widely recognised by the industry. We received
an ASPIRE Publisher score of 100%, based on criteriasuch as available content formats and discoverabilityof key information.
In 2022, T&F has also been awarded the Global Certified
Accessible™ (GCA) certification by Benetech, a non-profit
organisation operating Bookshare, the largest libraryof accessible eBooks in the world. Through eight months
of in-depth and comprehensive certification process,Benetech reviewed our overall production workflow
and specifications. Getting this certification demonstrates
our commitment to the continuous improvementof accessibility. Education is a privilege but also a right.
It’s absolutely key in being able to progress in life, so having
knowledge accessible is massively important for people
with disabilities.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Impact Multiplier
Introduction

Cathy Hodgson

Impact Multiplier

32

Commitment:
7

Contribute $5bn per year
in value for our host cities
by 2025

Progress highlights:•••

Completed the next phase ofInforma’s externally developed
methodology for measuring the
economic and environmental
impact of events on host cities
Expanded our city-level
economic impact calculation
to 17 cities
Estimated a total economic
impact of $2.8b from a selectionof events that together accountfor less than half of total events
revenues

Next steps:•••

Economic impacts

Lead discussions with host cities
about enhancing the impact of
events on their cities
Expand measurement to all
host cities in all countries
Deepen the methodology
to capture wider spend by
exhibitors and seek to capture
the tax contribution within key
jurisdictions, as well as exploring
links to employment

Our commitments don’t stop at our office andevent doors. We want to build and maintain strong
relationships within local communities where
we run our business.
In 2018, we worked with an independent consultancy to develop a methodology
to measure selected economic impacts of our events on host cities and thentested our approach on four of our largest events. The tool focuses on attendees’
spend on hotels, food and local transportation as well as Informa’s spend on
local suppliers.
We then developed an approach to be able to do this for a whole city, Las Vegas,
that hosts multiple events in 2019.
Our operations generate many more sources of income for local communities
such as business generated by exhibitors, the taxes we pay and our wider
procurement. There’s more work to do to capture these impacts.
Over 2021 and 2022, we put in place the processes to expand our measure toinclude 17 of our largest host cities. Our target is to include all our host cities inour measurement over the next two years and work with our largest events toconsider how we have an increasingly positive impact on our host city partners.

Linked to SDG:

Responsible
tax payments
Paying tax is part of our contribution
to the communities in which we
operate. Our taxes help governments
provide the vital local services andinfrastructure which we rely on to run
our business successfully. In 2022,
Informa’s total tax contribution was£590.7m, including £351.7m of taxes
borne by the Group and £239m
of taxes collected on behalfof governments.

£590.7m
Total tax contribution in 2022

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

33Total economic value of event ($m)

FrankfurtGerman
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$91m

$9m

$72m

m
90
$1

The values provided above are an estimate of theeconomic impacts of our events on host cities. They
were calculated using an impact model developed forInforma by an independent impact consultant, Little
Blue Research.
We considered the total attendance in 2022 for all
Informa events held in each city. We then estimatedthe total expenditures on hotels, restaurants, local
transportation and other activities by visitors thatare not local to the area. We also calculated the total
expenditures by Informa on local suppliers.

ghna ai*

$20
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$9

$84m

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$43
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$31m

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China

$2
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$8

e
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$274m

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$116m

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The model takes into account the percentage of spendthat stays within the local economy and an industry
multiplier to account for money that is recycled throughthe local economy to impact GDP.
We believe that the estimates provided in this page areconservative compared to the actual economic impacts
generated by our events as we are in the process of
expanding the model to include other impacts including
local spend by exhibitors on contractors, local taxes andsales generated by local exhibitors at the event.

* Shanghai data includes events that were relocated to nearby cities in 2022

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Impact Multiplier
Introduction

Estimates of economic value on selected host cities

Impact Multiplier

34

Commitment:
8

Contribute value of at least
1% of profit before tax tocommunity groups by 2025

Progress highlights:
•

•

•

•

•

We estimate that we contributed£10.7m of value to charities andcommunity groups in 2022, equal
to 2% of PBT. Whilst we’ve met
our target, we’ll continue to seek
to increase this number
Our ability to capture and value
in-kind and induced fundraising
has improved, allowing us toconfidently report more numbers
Enhanced guidance, engagement
and measurement processes tomore accurately capture thevalue we are giving, particularly
for in-kind giving
Our flagship fundraisingprogramme Walk The Worldhelped us raise £220K forcharities in 2022
We continue to offer four paiddays a year to colleagues tovolunteer, £750 grants to regularcharity volunteers and up to£500 match fundraising forevery colleague

Next steps:••

A significant return of events in
2022 and a resurgence of our
products’ ability to support
community organisations
will allow us to enhance our
purposeful partnerships
within each brand throughmore training of colleagues
Continue to develop internal
programmes and partnerships
to bring our products andservices to more people

Linked to SDG:

Making a real difference
Proud to call it home
Brandi McElhaney
Senior Conference Manager | CMP,
MBA | Informa Markets, Irving | USAE

ach year, International
Roofing Expo (IRE) organises
a volunteer day in its hostcity in partnership with charity
Rebuilding Together. Our attendees
and exhibitors generously share
their time, expertise and materials
so that together we repair local
people’s homes, particularly
supporting low-income seniors,
veterans and the disabled elderly.
Our partnership with Rebuilding
Together started 14 years ago in New
Orleans, my hometown, and cameabout because it was not long after
the city had been hit by hurricane
Katrina. The 2022 volunteer day was
special for me as it was again held in
New Orleans, but this time the region
had just been ravaged by hurricane
Ida a few months before and the city
was in dire need of assistance.
Thousands of roofing professionals
came to New Orleans for theInternational Roofing Expo, providing
a great opportunity for us to make adifference to the lives of people whose
homes have been badly damaged andwho can’t afford repairs.
Rebuilding Together vets thehomeowners we help on our volunteer
day. In 2022, around 100 volunteers
from both attendees and exhibitors
came to International Roofing Expo a
day early and rolled up their sleeves
to give back to the local community,
working on five homes.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

Through collaboration andpartnership, we can achieve so much
more and have a greater impact. The
show acts as a catalyst to sponsors,
exhibitors and attendees alike torepair homes in the local community.
For example, Sika Sarnafil, a roofing
and waterproofing company that has
sponsored International Roofing Expofor 14 years, donates $15,000 eachyear to Rebuilding Together. Other
exhibitors sponsor key componentsof the volunteering day including
lunches, breakfast, and otherelements including shuttle buses,
safety equipment and tools.
In 2022, a major exhibitor, roofing
company GAF, wanted to participate‘in a big way.’ They worked with
Rebuilding Together to replace
50 roofs in the hard-hit hurricane
region of the Gulf South.

“So far GAF has provided 550
squares of shingles, that’s an
in-kind value of approximately$55,000! Ultimately, they havecommitted to over $100,000 insupport. I don’t think theirsupport would have beenpossible without the supportof the IRE Service Day!”
Rebuilding Together
We also raised money for Rebuilding
Together during our registration
process and we’re always looking for
new ways to support them. In 2022,
our keynote speaker waived his
speaking fee, allowing us to donate
an additional $10,000 to Rebuilding
Together. Total monetary donations to
Rebuilding Together have been close
to $300,000, this does not include
in-kind donations of equipment,materials and labour.

35

Rajni Dhingra
Senior Marketing Manager |Taylor & Francis | New DelhiW

hen it comes tocontributing to ourcommunities, Team India
has always been committed tosupporting causes that have a
purpose and lasting impact. We
strive to demonstrate diversity,
bring our individual potentials
together and, through truthful
hard work and passion, shape thelives of our beneficiaries and help
them progress.

“
Through collaborationand partnership, we
can achieve so much
more and have agreater impact. The
show acts as a catalyst
to sponsors, exhibitors
and attendees alike torepair homes in thelocal community.

I’ve been the sustainability championin New Delhi for many years now – arole I love. Together with my colleagues,
we’ve have launched many initiatives
which Team India has wholeheartedly
supported and actively participated in.
We started our journey several years
ago by partnering with Ina Raja
Memorial Education Trust (IRMET) –an organisation which provides
free remedial education and skills
training to over 150 children fromunderprivileged backgrounds andbuilds their confidence throughtheatre, music, and art. In 2022,
we were excited to expand ourcommunity partnership program”

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2and began working with two moreorganizations: the National Federationof the Blind of India (NFB), the largest
self-help organization for the blind in
India, and Nirantar Prayas, an NGO
working to support children andadults with autism and otherintellectual disabilities. Each ofthese partnerships aligns with thevalues at the heart of Taylor & Francis
and Informa.
We supported around 550
beneficiaries on aspects of nutrition,
medical care, accessible and equitableeducation, skill enhancement, social
inclusion and job-readiness. I’m soproud to report that some of ourbeneficiaries are being recruited byrenowned companies and enrolled in
top universities. As a result of ourrecent efforts, I believe that T&F is
now the most active publisher in India
supporting braille education. Inspired
and guided by Informa’s focus onaccessibility and education, we
provided braille books to the children
at NFB, supporting the education of
300 visually impaired beneficiaries
and bringing accessibility to education,
skills and knowledge. We plan toprovide beneficiaries with eBooks &audiobooks over the next two years.
Team India truly values the Informa
focus on volunteering, and we ensurethat it is used to the fullest. We arehonoured to spread a culture of
supporting communities while
maintaining colleague engagementwith continuous and meaningful
volunteering. My dream is for oneof these children to come andwork at Informa. I’m sure this will
happen soon.

FasterForward – Impact Multiplier
Introduction

Helping communities
support children

Impact Multiplier

36

Informa Tech’s outreach in rural China

UkrainedonationsOver£350,000
donated by Informa and ourcolleagues to support the
Ukrainian people

Through interactive games andexperience sharing, one volunteer
group helped teach English to primaryschool children in Henan Province
and another group helped teachhumanistic history to secondary

This meaningful programme has not
only broadened children’s horizons bylearning something that is normallytaught in schools, but also benefitted
our colleagues as well by developing
their communications skills. It was
really satisfying to be able to makea difference and receive positive
feedback from these happy andenthusiastic children.

Measuring our wider contributions

In addition to supporting charities
with materials, profile andfinancial donations, many of ourevents act as catalysts to wider
fundraising and engagement
activities – they encourage or induce
donations from others. In practice,
this means working with partners to
help them organise activities such as
auctions, donations programmes andpledges at the event to facilitate thecollaboration between our customers
and non-profit organisations. This
results in millions of pounds being
donated to charities each year thatwould not be possible without theplatforms and convening power ofour products.

We’ve historically focused our reportingof our direct charitable contributions.
This year using our Fundamentals
reporting systems, we’ve collected
data more systematically from acrossInforma’s largest known catalysts for
wider fundraising and, for the first time,
we report this here as part of ourimpacts. This includes money raised
at our events, by colleagues andin-kind donations from T&F. We
include some examples on this page.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

We know there are more examples
out there, particularly the donationof product by events, but this gives
a good indication of the scale ofour contribution.

% of colleagues volunteering
7%784people8%812
colleagues

10%
1,145
colleagues

2022

I

n partnership with Chi Heng
Foundation, a non-profit
organisation dedicated topromoting diversity and inclusion,
Informa Tech China launched an
online teaching programme in
March 2022 for a vulnerable groupof ‘left-behind’ children in China.

school children in Shanxi Province.
Later in the year, a second group of
volunteers signed up to teach weeklyclasses. This was all made possible
by our IT colleagues who provided
technical support and ensured thecourses run smoothly.

2021

HR Manager | Informa Tech | Shanghai

Left-behind children are stay-at-homechildren who remain in rural regionsof China while their parents havemigrated to find work in urban areas.
These children have very limitedaccess to educational resources socolleagues from different regions ofInforma China were trained to deliver
online lessons on a variety of subjects,
each in line with need and personal
preferences. Colleagues designed
course content, prepared lecturenotes and materials as well as teaching
the course remotely to the children
through a platform provided by the
Chi Heng Foundation.

2020

Anna Kong37

12022 total£10,724k

Induced events fundraising
Money raised at our events. For example:

•

•

1

£4,494k

2£3,096k

3

£238k

4

£1,172k

5

£451k

6

£1,273k$1.7m raised at World of Concrete: each year money is raised to help
students attend the Concrete Industry Management programme offered atfour US universities$3.5m raised at WasteExpo: in partnership with the Environmental Research& Education Foundation, the annual charity auction raises funds that support
innovation in sustainable waste management practices

2

Free or heavily discounted T&F products or services•

For the first time, we’ve calculated the value in kind that our programmes
to offer free and discounted publishing services, training and accessible
content represent (see page 31). These initiatives will help us reach ourtargets of connecting one million disconnected people to access networks(FasterForward commitment #6) and of contributing value of at least 1%of profit before tax to community groups by 2025 (FasterForward
commitment #8)

3

Induced colleagues fundraising•

Money raised by our colleagues in 2022 as part of our Walk The
World programme
See pages 50-51 for more information.

4

Company in-kind donations•

Donations of equipment, events tickets or exhibitor space5

Volunteer programme cost•

Includes the time colleagues spent on volunteering activities and the timespent to organise these activities

6

Company donations (cash)

Company donations
Donations in kind1
Volunteer programme spend(including value of staff time)
Company donations (cash)

Newly measured in 2022
Induced events fundraising
Contributions by T&F2020 and 2021 bar chart not to scale2020 total
£651k
£174k
£283k
£194k

2021 total
£861k
£257k
£259k
£345k

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

FasterForward – Impact Multiplier
Introduction

Value contributed

Impact Multiplier

38

Commitment:
9

Save customers morecarbon than we emitby 2025

Progress highlights:•••

In early 2020, we ran a pilot
programme to measure thenumber of flights our attendees
thought they had saved byachieving a number of goals at an
event. Across a small sample of
15 events, we estimated a net
saving of 190,000 flights
We have taken the lessons
learned from the pilot andembedded an improved methodof measurement into post-show
surveys for hundreds of ourevents in 2021and 2022
We initiated a collaboration
between five major global events
organisers to conduct a study
across 10 events, including morethan 550 detailed interviews withcustomers, to better understandthe role our events play inconsolidating travel and how tobetter measure this as part of the
Net Zero Carbon Events Initiative

Connecting people at
the go-to event
We know from our attendees that events,
particularly trade shows, are a great way to get a
lot done under one roof: from attending industry
meetings, and accessing education, to learning
about new products and meeting customers
and suppliers.
By bringing an industry together, we cut down on the need for our attendees
to travel to different places to achieve the same goals and build the same
relationships. This reduction in travel saves them time and money, and reducescarbon emissions.
But, more importantly, the pandemic has really shown us that people want tomeet in person – our products are described by some as irreplaceable becauseof the value people get from them. Some customers have even said that they
could never replace what they get at the events even if they could travel to see
as many people. 2022 has seen a number of initiatives to build on this, andunderstand it better.

Next steps:

Danica Cullins•

Senior Vice-President SupplySide |Informa Markets | Phoenix•

Continue to work with others
to establish an industry-wide
approach to measuring, andimproving, the value ourcustomers receive from theirinvestment of time, money andcarbon in coming to them
Codify and pilot initiatives at our
events to increase the level of‘travel consolidation’ that our
events provide, saving increasing
numbers of flights by customers

Linked to SDG:

To me, our SupplySide events
really do exemplify the idealof events that are essential
and travel consolidators. In thehealthy and natural products
industry, product development isvery ‘networked’. The landscape isabout the ideation of new products
so, at SupplySide, we give theindustry the opportunity to meet,exchange ideas, innovate and grow.
Consultants who attend SupplySide
are often super connectors andthe first to learn about anemerging ingredient.

SupplySide West, the largest event,gathers the key members of industry
ecosystem and has become known
as the place to debut a new product,or launch a new business, as wellas helping attendees identify new
products and categories to stock,
providing them with new revenue
streams. As a result of visiting
SupplySide West this year, ourresearch shows that each businessexhibitor expects to generate an
additional $1.35m over the next
12 months.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

39FasterForward – Impact Multiplier
Introduction“
There’s nothing else
like it in the world,
you can’t get thismuch business done
anywhere else.
Quote from post-show survey”“SupplySide West is the single
most important industry show
and is a must attend. It’s
‘knowledge central’ to learn
global best practices and focus
on the future.”
Dr. Guru Ramanathan
PhD, Managing Director, Dutch
Medical Foods
Just a few weeks after the 2022
show, we’ve already sold 85% of our
exhibitor space showing that people
really want to be back here again, in
person and together as an industry.
The healthy and natural products
industry is gaining interest andgrowing as post-Covid people feel
more strongly about the state ofhuman health and what they are
putting in their bodies. People also
want to make a difference not only tohuman health, but also to our planet
and there’s growing conversation
about how ingredients are harvested
and processed, as well as how
products are developed to consider
people and planet.

Our ability to pull the right people
together in one location for
SupplySide West has a clear
sustainability benefit. We connect
exhibitors and attendees so they can
network in an environment that helps
their business grow, and at the sametime eliminates the need to travel
to different destinations for thesame result.
In 2022, our ‘First Time Visitor
Reception’ evening attracted its
highest attendance ever. About 40%
of our attendees at SupplySide West
were first-time attendees this year.
Timed for the first evening of theevent, our selected ‘industry rockstars’
take centre stage at this reception tofacilitate connections and really work
the room. Rockstars are people whohave been in the industry for a longtime, are well connected and are open
to helping new attendees maximise
their experience both during theshow and afterwards. They also
benefit from networking andbuilding new contacts.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2“SupplySide is one of myfavourite shows – it gives me
the opportunity to connect withother industry professionals
who share the same interestin developing innovative
new products.”
Carilyn Anderson
President, Carlson Nutritional
Supplements
Other networking events during theshow this year included a ‘Cheers to
25 years’ reception on the show floor,
education seminars and an area for
a new non-profit organisation called‘Women in Neutraceuticals’ to launch,which aims to get more women into
leadership and board positions in
the industry and which we played
an instrumental role in establishing –something that gives me huge pride.

SUSTAINABLE EVENTS

40

Informa’s approach to managing our
events sustainably includes two coreelements: the Fundamentals, a 12-point
checklist of key minimum sustainability
expectations that all our events aim toaddress; and the Accelerator, whichhelps key events develop more in-depth
sustainability programmes.

Operationalisingsustainability at
our events

Commitments:••

Increase the number ofFundamentals completed by 25%
in 2022 to 166 events and work
towards top 200 events all being
in the Fundamentals
Conduct Accelerator assessments
at least 25 events in 2022

Progress highlights:••

By Jan 2023, we’ve scored more than
312 events in the Fundamentals
system, an increase of 135% from2021 and significantly exceeding ourtarget, making this one of our mostsuccessful engagement programmes
across the business in 2022
Despite several events in China being
postponed to 2023, we were able toconduct 33 more detailed
Accelerator assessments

Inspiringsustainable
development

Next steps:•••

As part of our GAP2 programme,
we are investing in a new workflow
management tool to help get more
events into the Fundamentals
We are also launching Fundamentals
2.0 in 2023 which will raise the barfor our events on sustainability
by including at least anotherfour criteria to meet, increasing
the minimum expectations forall events as we move towards
our FasterForward goals
Include the completion of
the Fundamentals into
managers’ targets“
Through the Fundamentals
and Accelerator
programmes, we address
many of our FasterForward
commitments.
”

Running anenvironmentally
responsible event

Runninga socially
responsible
event

41

Total fundamentals forms submitted is 638.

2019
77

Topic

PurposeStakeholder
engagement

Carbonand waste

Procurement

Local
community
and wellbeing

Governance

2020
116

2021
133

2022
312

ExamplesThe Australian Hydrogen Conferenceis an electrifying event which brings
together leaders in the rapidly expandinghydrogen energy sector to explore thelatest emerging projects, challenges
and opportunities. The conference
incorporates sustainability throughout
its content. Attendees heard about majorindustry developments and envisioned
what Australia’s and the world’s hydrogen
future may look like.

Speaking topics ranged from buildinghydrogen refuelling stations to the rolethat hydrogen can play in helping countries
decarbonise and becoming energy secure.
The conference stressed the importanceof the sustainable development of theindustry and how the industry can supporta zero carbon society.

Like many of our events, London Tech
Week’s events hosted by Informa worked
closely with the Queen Elizabeth II Centre
to reduce the waste and energy use
during the event and to purchaserenewable electricity.

recycled materials and dedicated collection
bins were provided for attendees to disposeof lanyards to be reused in future events.

The event fully implemented the ‘Better
Stands’ programme so no disposable
stands were used. In addition, no newcarpet was laid specifically for the event,therefore eliminating the two largest
sources of waste at a typical event. Paper
badges and lanyards were made from

Hospitalar proudly partners with Instituto
Horas da Vida, a Brazilian non-profit
institution that offers access to primary
health care to people in situations of social
vulnerability. Together, they promote the‘Doe Saúde Project’ (Donate Health Project)
to fund medical care for the mostunderserved communities. Over £12,000
was raised thanks to donations from event
attendees. Attendees also provided over
1,600 hours of volunteering to help deliver
medical care, well exceeding Hospitalar’sgoal of 1,000 hours of community service
through the project.

The sustainability of catering was also
improved through a range of measures:
eliminating single use plastic cutlery
and cups; serving beverages from jugs
instead of plastic bottles; and providing
composting bins. To further minimise
carbon emissions, food was locally sourced
and, on ClimateTech day, only a plantbased menu was on offer.

Hospitalar also launched in 2022 theWheelchair Inclusion Project to make theevent more accessible for all. Dedicatedregistration areas and motorized chairs
were made available for visitors whoneeded them and every area of the fair
was accessible through wide ramps.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

Sustainable Events

Number of events that participated in the Fundamentals

Sustainable Events

42

Informa’s Accelerator Programme
Through the Accelerator, the Informa’s
Sustainability team works more closelywith a selection of events to further
embed sustainability within the events’operations and content.

The following events are leaders of thisadvanced programme:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Greenbuild
GDC
Propak Asia
Natural Products Expo East
FanExpo Canada
SupplySide West
APLF Dubai
Arab Health
Seatrade Global
IM Power
London Tech Week
Food Ingredients Europe
ISSA
Farm Progress
Vitafoods Europe

Sustainability at Arab HealthDelcy DSouza
Senior Marketing Manager |Informa Markets | Dubai

Arab Health (part of Informa Markets – Healthcare)
was one of 33 events that went through the
Accelerator programme in 2022.

77
Nicole Taylor
Senior Operations Executive |Informa Markets | Dubai

Steffi Johnson
Senior Operations Executive |Informa Markets | Dubai

Arab Health is now ranked as a ‘leader’ in our
league table of Accelerator events, and increased
its score to 77 in 2022 (from 71: 2021).

W

e have been completing theFundamentals since 2019 andin 2021, we participated in the
Accelerator programme for the first time.
Our sustainability journey has helped theArab Health team view sustainability from amuch wider point of view, as an increasingly
important asset to our brand rather than justa nice to have. Working in partnership with
Informa’s sustainability specialists, we’ve
stepped up our ambitions and workload andare able to engage more people within our
team on sustainability issues, as well as
reach out to our audiences more.

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

43Sustainability and industry transformation
were strong themes throughout Arab
Health’s 2022 content agenda. Our
purpose is the development of healthcare,so we naturally link to UN Sustainable
Development Goal #4 on health andwellbeing. We also address topics such asenvironmental progress, gender equality,
innovation and talent development.
Key to our sustainability efforts is engaging
with stakeholders: colleagues, exhibitors,
vendors and visitors. The sustainability
arch, a display on the show floor thatshowcases our initiatives, attracted
significant attention from attendees
in 2022, and the marketing team has
expanded the website to include

Running an environmentally
responsible event
Cutting back on waste sent to landfill isimportant to get Faster to Zero. We’ve
strived to reduce signage and carpet wesend to landfill and reduce the amount ofprinted materials. We’ve increased our use
of Rewind carpet on the show floor, which
is made of recycled materials and is also
recycled after the event. Next year, it will
be used in all areas throughout the event
and all carpet will be recycled.

information about exhibitor sustainability
credentials. In 2022, we introduced the
Future Health Summit, an exclusivegala dinner for senior government
officials and CEOs in healthcare whoare spearheading the transformation ofhealth systems by adopting innovationand sustainable practices.

“The Accelerator has
helped our team viewsustainability froma much wider pointof view.”

Over the past two years, we’ve rolled out
the Better Stands programme. We now
also offer a premium sustainability standto all our exhibitors, which is made out ofrecycled materials and entirely recycled
after the show. This has proved very
popular with exhibitors and demand
increased 150% between 2021 and 2022.
We have also cut back on the use of
air-conditioning during the show build-up
and break-down, reducing our electricity
consumption for the event in half and, ofcourse, the electricity we do use is fromrenewable sources.

Running a socially responsible event
It is important to us to work closely with the local
community. We partnered with the Dubai Health
Authority to run a blood donation drive at theevent and gave free tickets to the conference tolocal healthcare students. As well as increasing
attendee diversity, we are improving the diversityof event speakers and contributors. In 2022, we
shifted the dial on the male to female ratio for
conference agendas by 8% and increased the rangeof nationalities represented.

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

Sustainable Events
Introduction

Inspiring sustainable development

Sustainable Events

44

2002

•

AustinFounded by
USGBC, thefirst-everGreenbuild
event takes placein Austin, TX.

2003 – 2012

Building a sustainable future
Greenbuild is the largest annual event forsustainable building professionals worldwide
where attendees learn and source solutions toimprove resilience, sustainability and qualityof life in our buildings, cities and communities.
Greenbuild celebrated its 20th Anniversaryof the in-person event in 2022, after 20 yearsof sustainability progress to drive theindustry forward.
The first decade: 7 sustainability objectives introduced andembraced at Greenbuild:•

Greenbuild grows into thelargest Sustainable Building
event worldwide, embracing
7 sustainability objectives
which drive the event to be
more sustainable each year.

2019
Atlanta••1

Increase stakeholder
education andengagement onsustainability

2

Reduce greenhousegas emissions

3

Move toward withzero waste event

4

Commit tosustainable sourcing

Sherida Sessa
Portfolio Director |Construction & Buildings
Events | Informa Connect |New York

•
•
•

2020

Pandemic moves
event online•

5

Positively impact
communities

6

Lead event industry
through advancing
sustainable management
initiatives

7

Focus onperformance tracking

Third year in a row earning
TRUE platinum rating
One of the first events in theworld to score Platinum in the
Event Industry Council’s
Sustainable Event Standards
Over 75% of food is sourced
locally
94% sustainable signage used
All single-use plastics
removed from the venue

San Francisco
2022 video••

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

Introduced virtual summits
for the first time to keep
attendees connected andsupport CPD for green
building professionals
Over 100 speakers delivered
86 hours of content digitally
Many of the global
community experienced
Greenbuild for the first time

45

Philadelphia•••

Informa takes over managementof Greenbuild, closely partneringwith USGBC to drive further
education and innovation at
the event
100% of hotels compliant with 100%of key sustainability objectives
Total waste diversion at venues: 67%

2014

2015

•

•

New Orleans•

Almost half of all food sourced
locally (within 50 miles)
Became the world’s first
conference and expo to provide
exhibition space with booths
fully powered by on-site
renewable electricity andmicro-grid distribution

Washington D.C.

••

Event powered by 100%
renewable electricity for the
first time
Total waste diversion
reaches 84%
Introduced the Communities
and Affordable Housing Summit
to broaden the Green Building
definition for the first time

2018

2017

2016

•

•

•

Chicago••Sustainability pledges made byparticipants double to 28,000
Second year in a row earning
TRUE Platinum rating
Water consumption reduced by
52% since 2014

Boston, MA••

14,000+ sustainability pledges
made by visitors on green actions
to take during the event
Achieved Total Resource Use andEfficiency (TRUE) Platinum rating
for the first time
Event powered by 100% renewableenergy for second time

2021

2022

•

•

San Diego•••

Focused on diversity, equity andinclusion: 56% women speakers
and 25% non-white attendees
100% of food sourced regionally(from within the state) for the
first time
100% of all service ware used wascompostable or reusable
Transitioned all show guides andagenda to electronic versions forthe first time

Los Angeles•

Introduced WaterBuild, a newwater summit at Greenbuild
designed to introduce healthy,
efficient and sustainable
water solutions in buildings
and infrastructure
Waste diversion reaches over
90% for the first time

San Francisco

•
•
•
•

On track to earn CarbonNeutral®
certification and the newly revised
EIC Sustainable Event Standard
at the Platinum Level
Featured nearly 200 educationalsessions
Wellness areas added focused on
mental healthStudent volunteers helped with
waste and recycling measures
Over 100 food boxes distributed
throughout the Bay Area to families
and individuals in needI N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

GreenBuild’s host committee
chose California Interfaith Power &Light (CIPL) as the winner of their 2022
Greenbuild Legacy Project Award.
The award was used to establish aneighbourhood climate resilience
hub at Faith Baptist Church in East
Oakland. The secular resilience hub
will offer a safe, welcoming, accessible
place for all parishioners andneighbours to gather with access toelectricity and cool, clean air during
wildfires, heatwaves and otherclimate-driven emergencies.

ISustainableoductionEvents

2013

46

Sally Ashford

SUSTAINABLE
COLLEAGUESEVENTSGroup HR Director | Informa Group |LondonOur colleagues tell us that Informa is a great place to work,
but we needed to be more vocal about it. Recently, we felt
much more ready to show our pride in the culture. Our
progress on FasterForward is also increasingly being seen
as a differentiator in the recruitment process.

Togetherness and belonging

Life at InformaW

hen Informa’s seniorleaders gathered to agree2022 budgets, I noticed
a recurring theme: we could only
achieve our GAP 2 strategy and our
expansion into data-driven products
and services if we hired and retained
the right people. This includes hiring
more digital talent which puts us
into competition with the big techcompanies and others.

26%
of eligible colleagues participate inShareMatch across 19 countries.
From January 2023, ShareMatch, which
is one of our two current Colleague
Equity/Share schemes, is being extended
to 12 new countries, with a further two(mainland China and Taiwan) to be addedin April. Including Taiwan and China,
98.1% of the Informa population will haveaccess to a share plan.

At Informa, our purpose is to champion the specialist; mymission is to also champion our colleagues. We are doing
this through Life@Informa. This is our colleague value
proposition developed by listening to what colleagues mostvalue about working at Informa, and as a result, we arefocusing on four key areas: freedom, impact, community,and opportunity.
www.informa.com/talent
Our colleagues care for each other. Our EAP Colleague
Assistance Programme provides free assistance tocolleagues on every day and more serious challenges.
From January 2023, we are giving more colleagues theopportunity to buy Informa shares by expanding ourSharematch programme to 12 more countries with a further
two (mainland China and Taiwan) to be added in April. We
created a dedicated support fund and also paid a mid-year
supplement to half of Informa’s population to help withincreases in cost of living in 2022.

Finding what motivates
Our work to become a more sustainable business is often
a topic of conversation with colleagues and forms part ofa growing number of leaders’ personal targets, affecting
bonuses and pay rises across the business.
We are also continuously working to ensure our workplaces
are inclusive and diverse. We have a Diversity & Inclusion
team with leads in all divisions and five colleague networks,
with more to come. These provide more opportunities forpeople to connect internally and build their relationships.

Personal growth and relationships
I believe that increasing the diversity of our leadership is
possible, particularly if we create more opportunities forinternal mobility through cross-divisional connectivity. We
have fascinating opportunities across the company, and wewant to help people build long-term careers with us.
That also allows us to lean into the culture in Informa ofbuilding long term relationships with colleagues and wider
partners. I think these relationships and our culture in
general are what make us unique. This is reflected in ourrecent ranking as one of the Most Loved UK Workplace by
the Best Practice Institute. I love seeing our culture andfocus on people in full display during Walk The World, ourannual, global fundraising and teambuilding initiative.
Coming out of the pandemic stronger and more resilient,with greater investment in our people, puts us in a strong
and exciting position for the future.

47

Sustainable
Colleagues Events

How we are tracking our contributions
Headcount

Colleague engagement

2020
10,945

79%

79%

76%

colleague
engagementscore acrossa range ofquestions(2021: 80%;
2020: 86%)of our colleagues
believe strongly
in Informa’s
goals andobjectives(2021: 79%;
2020: 88%)of our colleagues
say that theirwork gives
them a personalsense ofaccomplishment(2021: 75%;
2020: 84%)2021
10,0452022
11,105

Spend on training
Investment in formal training programmes
£2.8m

2022

2021

£2.1m

2020

£2.1m

Global gender diversity

C

20 oll
21
:

59%

41%

02
0

45%

%

22

30

20

0:

Ge

Femalend

2 0 21

er s

62%: 6 2 % 2 0 2 0: 5 8 %p li t o f p r o m o t i o n s

35%

G

2 02

ors

38%

Leadership

D ir e c t

65%

45%

rou
2021: 29%2020 p 20:29% 222021: 42%

55%

20

2022

15%

19%

2021

14%

19%

2020

11%

:5

55%

2
02
t 2 3%

5

Colleague turnoverAll ma
202 nag
1: 5
e
2% m
2 en

2
202
es 20: 59%
u
g 20
ea 9%

22

Voluntary turnover

Turnover for all businesses

Absenteeism
Average sickness absence per colleague (days)
2022

2021

2020

Male

21%

1.8

2.1

2.3

25.2%

Board gender diversity

UK gap in male/female median pay (2021: 24.4%; 2020: 21.3%)

45%
Female55%

Go to Informa.com/GPG for moreMale

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

48

Women intechnology
Kasturi Cotha
Head of HR HRBP | Taylor & Francis |BengaluruAs an academic publisher,part of our ethos is helping
our customers’ educationand career aspirations, as well as
supporting colleagues and job
seekers who want to work inpublishing. At Taylor & Francis
India, we’re working to close thegender gap in technology roles,
and are supporting the aspirationsof women who want to develop
their career in technology.
In 2021, our technology team in
Bengaluru was rapidly growing as partof the digital transformation of ourbusiness. We saw this as a great
opportunity to focus on women’s techcareers and improve our own gender
diversity by inspiring more women in
their tech careers and encouraging
them to work with us.

We started our partnership with
JobsForHer, the largest career
platform in India that focuses on
women’s careers. Taylor & Francis
sponsored their annual career fair
– HerRising – and the Women in
Tech Award. The partnership allows
us to promote our brand to women
professionals in technology.

Colleagues

Throughout the event, the content
that we published on social media
received over 16 million impressions.
Nearly 150 female tech professionals
applied for roles at various levels in
our technology team. Our technology
team has successfully increased
female representation in our global
tech team by 7%.
In March 2022, T&F won the
DivHERsity Awards, which recognise
exceptional achievement to accelerate
female participant and performance in
the Indian workforce. Our recruitment
focus, including gender-neutral job
descriptions, training hiring managers
on unconscious bias, and usingbalanced interview panels were
singled out. We were also recognisedfor providing equal pay and benefits,
and for coaching and mentoring todevelop leadership skills.
This success inspired the search forsimilar partnerships globally. In theUK, we now partner with Women in
Tech, a career advice site featuring job
opportunities and resources. In April
2022, we were shortlisted as one of
the finalists in the Best Tech Employer(Over 500 employees category) in the2022 Women in Tech Employers
Awards, thanks to our investment increating a balanced working policy,
wellness support, colleague networks
and colleague development.
To me these initiatives demonstrate
our commitment to supporting
women’s careers both within Informa
and throughout the technology sector.
We want to cultivate a gender-friendly
environment where everyone canpursue the career they dream of.
Through this work we make real
impact in the world, and I am soproud to be a part of it.

“We’re dedicated to attracting
and retaining women in our
technology teams, and finding
more ways to support diversity,
equity and inclusion at Taylor &Francis, to provide equal
opportunities for everyone tolearn, grow and thrive here.”
Dami Patel,
T&F Group HR Director

W W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

Inspiringcolleagues toachieve more
Hannah Winter-Levy
Business Planning Manager |Informa Group | London

A

llInforma iCAN, Informa’s
Career Ambition Network, isInforma’s newest colleaguerun network and is dedicated tosupporting colleagues of all ages
who want to grow and develop
their careers. Here are some of
the initiatives we’ve organised.

iCAN Connect
Colleagues are paired within Informa
to meet up over Teams or in person tocarry out peer coaching or simply get
to know more about other parts of thebusiness. Feedback from participants
is heartening – new connections,
greater insights and a greater senseof belonging.

‘Meet the boss’ CEO Events
In our CEO Speaker series, iCAN heard
about Group Chief Executive Stephen
Carter’s career journey and a typical
day in his life. At our CEO Insight event,with over 1000 attendees, divisional
CEOs provided insights into theircareer paths and how they came tobe where they are today.

iCAN Informa Careers
Podcast Series
iCAN’s podcast series covers topics
such as effective goal-setting, career
paths to management and how to geta role in another part of Informa.

49

•

•

•

•

Reverse interview series –discussions between different
seniority levels, teams andcountries to help provide
greater insight into theactivities of roles aroundthe business
Partnerships with othernetworks – AllInforma iCAN
and AllInforma Balance havepartnered to launch a newseries: ‘The Path Less Travelled:
Breaking stereotypes in career
progression’
Downloadable resources –with guidance on career
topics and challenges
iCAN Engage Event – a
networking event forcolleagues

Health, safety
and security at
Informa
Steve Dyson
Head of Group Health, Safety andSecurity | Informa Group | London

I

nforma’s Health, Safety andSecurity (HSS) team ensures
the safety of our colleagues andcustomers around the world. We
know that incidents and accidents
can happen and we work every
day with colleagues from acrossInforma and our partners to reduce
the risk of them occurring.

Prepared to face risks
We live in an unpredictable world,and global incidents increase risks toour safety and security. Our robust
business resilience programme
ensures Informa is prepared for
unforeseen events; from potential
man-made risks (such as civil unrest,
war or terrorism) to natural risks(such as extreme weather events,
something that will likely get more
frequent with climate change).

I N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

We have action plans to manage our
response to these risks and support
global teams as needed. HSS works
with regional teams, country leads,
pastoral leads, facilities managers andgroup functions, such as the Travel
team, to ensure we respond and react
to events wherever they may occur.

Safety at our events
Our Safety Operating Modelframework enables all our teams
to deliver a safe and secure event.
In 2022, we updated and expanded
our training programme to include
new content and an assessment at
the end. We trained approximately
350 colleagues around the world,
primarily those working at our shows.
We received great feedback fromcolleagues and plan to expand thetraining to more colleagues in 2023,
including new joiners and those in
non-operational roles, such as sales
and marketing. The training isdelivered in addition to our Health and
Safety E-learning module, which over
80% of colleagues have now taken.
To measure and monitor how we are
performing in HSS, we aim to conduct
65 physical event safety assessmentsa year in every country where we
operate. As well as supporting local
teams to investigate and close out
any incidents, we feed back tooperations teams and senior
management, mitigating futurerisks and continuously improving
our safety performance.

Colleagues
Introduction

What’s up next?

50

Walk theWorld isback to scale

Walk the World

Shanghai

Amsterdam

Bethany Fruen
Sustainability Engagement andCommunity Manager | Informa Group |LondonSão Paulo74

For our seventh year of Walk
the World (WTW), colleagues
from 74 offices across theworld participated in walks
and raised over £200,000 fordifferent charities.
Each event is testament to the hard
work of local sustainability champions,
without whom Walk the World
wouldn’t be this incredible annual
event that is one of the highlights ofInforma’s calendar. They each oversee
planning and delivery of their event
and add a unique flavour to engage
with people locally: from walking withcharity partners in New Delhi; to yogain São Paulo; to touring 16th-century
forts in the Philippines.

officesparticipated

Manila71%

5,871
participants

more likely
to recommend
working for Informa
thanks to WTW

In London, around 1,000 colleagues
took part in routes ranging from 5km
to a mighty 42km, finishing with anafterparty in Canary Wharf. As a
new joiner, I’ve found it fantastic toconnect with colleagues from acrossthe business who are coming togetherin celebration. For some, this is thefirst time they’re meeting many of
their colleagues.
With flexible working patterns
continuing to be the norm, ourengagement programme for home
workers – WTW Solo – keeps growing.
In 2022, colleagues headed out on
their own routes around the world,from Colorado to Scotland.

87%

feel prouder to workfor Informa becauseof WTWW W W. I N F O R M A . C O M / S U S TA I N A B I L I T Y

51

of colleagues tell us
WTW is a great idea

52%

of colleagues
taking part

£220k

Londonfunds raised

55

Kansaswalks

Oxford84%

feel more connectedto their team

New Delhi
T&F India’s Walk theWorld 2022 Anthem

Guangzhou

Walk the World 2022
New Delhi:
The Quintessential
Spirit of OnenessI N F O R M A P L C S U S TA I N A B I L I T Y R E P O R T 2 0 2 2

Colleagues
Introduction

100%

London52

More 2022
sustainability
highlights

There are many sustainability stories in thisreport but there is more we want to tell.
Read on for more detail on our progress in
2022 and where to go for more information.

94%
of paper certified as sustainably sourced

Taylor & Francis’ Sustainable Development Goals (SDGs) Online collection
supports higher-education students, lecturers, researchers andprofessionals as they learn about, teach about, research and write about,and work out how to address the world’s most critical issues.

5of our major offices have a green
certification (BREEAM or LEED),
representing 28% of office-based colleagues

taylorfrancis.com/sdgo

21,754

2,145

book chapters(up 19% from 2021)

journal articles(21% increase)

700
pieces of furniture donated to charity
Following T&F’s refurbishment of its Milton
Park office, we were able to donate sparedesks, chairs, tables and other pieces offurniture to charity and community groups.

329

100

teaching and learning materials(4% increase)institutions have access to SDGO
(85% increase)

Accessible e-Book partnerships
T&F partners with BookShare, Royal National Institute for theBlind (RNIB) and AccessText to provide accessible materials tostudents at post-secondary institutes in the USA, UK, and Canada.
These partnerships offer a direct path to enable students with aprint or visual impairment to participate in classroom lectures
alongside their peers. Between these three partnerships, 95% of
our eBook catalogue is freely available in PDF or ePub formats tousers of the platforms.

Where possible furniture and IT equipmentthat is no longer needed in one officeis either transferred to another officeor donated to local schools orcommunity groups.

100+
laptops donated to organisations
such as the Reading Ukrainian School,
which is attended by children thathave fled the war

>200

94%

5,500

32%

Number of sustainabilityrelated stories on Portal,
our intranetof colleagues havesuccessfully completed ourmandatory Code of Conduct
training. The Code of Conduct
asks all colleagues to act
according to our guiding
principles and the law in areas
such as respect and safetycolleagues who received
Data Driven Green Belt
Certification (company-wide
programme for colleagues toexpand their data skills andknowledge and to be partof our collective journey
towards becoming a moredata-driven business)of candidates told us they weregreatly influenced by oursustainability programme
when applying for a job atInforma (based on a 2022
survey of 138,000 applicants)

An additional

22%
said they were‘somewhat influenced’
https://www.informa.
com/talent/

T&F colleagues share why they are
passionate about conservation and theenvironment and the importance to themthat Taylor & Francis constantly aims to be amore sustainable, positive-impact business.
Meet the People Working for
Sustainability at Taylor & Francis

Summary AssuranceStatement
Bureau Veritas UK Limited (‘Bureau
Veritas’) has been engaged by Informa
PLC (‘Informa’) to provide assurance
over selected sustainability
performance indicators for inclusion
in its Sustainability Report. Thisassurance engagement was
conducted in accordance with
International Standard on Assurance
Engagements (ISAE) 3000 (Revised), toa limited level of assurance. The scopeof Bureau Veritas’ work is described
below, for the period 1 January to
31 December 2022: Training spend,
Absenteeism, Global gender diversity,
Waste (includes Office waste andBooks and Journals sent for pulping),
Energy consumption, Greenhouse
Gas Emissions (Scope 1, 2 andselected Scope 3 indicators) and
Water consumption. The fullverification statement including
Bureau Veritas’ verification opinion,
methodology, recommendations anda statement of independence andimpartiality will be released alongside
Informa’s Sustainability Report andcan be found on their website:
informa.com/sustainability/
sustainability-reports/

Informa gives every colleague four paiddays a year to volunteer, up to£500 matching for fundraising and up
to £750 grants to regular volunteers

SASB, GRI anddata tables
Download our GRI and SASB
indices, reporting methodology,
policies, KPI table and information
about governance of sustainability
at Informa.
informa.com/sustainability/
sustainability-reports/

Memberships and awards
Our performance against environmental,social and governance (ESG) criteria isreflected in various third-party ratings.
Find a summary of our ratings here:
informa.com/sustainability/
sustainabilityawards/

Member of

Dow Jones
Sustainability IndicesPowered by the S&P Global CSA

79/100, our highest score yet
Top 10%S&P Global ESG
Score 2022
Sustainability
YearbookMemberCarbonNeutral.com

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