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Remote PC Array Case Study

Universal Computer Co., Ltd.

Using Remote PC Array to Resolve Remote Accessand RPA Issues

Success Case Study
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Exploring solutions for resolving the issues of remote
access environments
Since its establishment in 1973, Universal Computer Corporation("Universal Computer") has been providing comprehensive support for
the ICT (Information, Communication, and Technology) strategies ofvarious customers as an independent, comprehensive system
integrator, through the company's four technological pillars (namely,control systems, general-purpose systems, open systems, and websystems) and a corporate structure specializing in areas and industries
including infrastructure, embedded and in-vehicle software, andfinance. Recently, we have also been focusing on providing RPA(Robotic Process Automation) tools and telework solutions to help ourcustomers realize work styles that take into account changes in thesocial environment. When Universal Computer first launched a division
to handle solutions in the infrastructure field, it introduced VMware
Horizon, a Virtual Desktop Infrastructure (VD) solution, to build aremote access environment for system engineers. This has allowed
remote access from outside the company in secure environments,
thereby contributing to improved business efficiency. Owing to suchincreased convenience, users of VMware Horizon are gradually
increasing, from the 10 users when it was first launched, to more than
50 users today. On the other hand, since this has also resulted in theshar ing of V Mware Hor izon's resourc e pool by all users, theper formance of the entire system sometimes slows down whenprocessing-intensive tasks overlap, affecting the work of other usersand necessitating increased resources. This is where we turned ourattention to "Remote PC Array".

Introduced "Remote PC Array
100" after evaluating its manyadvantages" Remote PC A r ray " provides multiple
physical PC cartridges, CPUs, memory,s t o r a g e (S S D s) , n e t w o r k s w i t c h e s ,management software, and othercomponents necessar y for a vir tual
desktop infrastructure in a 1U chassis.
Mutsuya Fukui, General Manager of theSolution Service Department, Infrastructure
Solutions Division, talks about introducingInfrastructure Solution
Division"Remote PC Array" to resolve issues inSolution Service Department, remote access environments. With Remote
General Manager,
P C A r r ay, o n e u s e r c a n o c c u py o n e
Mutsuya Fukui
resource (PC cartridge). This means there
is no load interference between users, sosales@atrustcorp.com | www.atrustcorp.com

Infrastructure Solution Division
Solution Service Department
General Manager
Mutsuya Fukui (left)
West Japan Business Division
Vice President
Shigeo Wakayama (right)

Company Profile
Company name
Universal Computer Co., Ltd.
Establiished:January 1974
Address of head oﬃce:
Osaka head oﬃce
TWIN21 MID Tower 26F, 2-1-61 Shiromi,Chuo-ku, Osaka City, Osaka
Tokyo head oﬃce
Yurakucho Denki Building North Tower
11F, 1-7-1 Yurakucho, Chiyoda-ku, Tokyo
Business activities:
Control systems, general-purpose
systems, open systems, and web systems)●●

Independent, comprehensive system
integrator providing a wide range ofser v ices, f rom consulting to systemdevelopment, post-implement at ion
operation and management, s ystem
maintenance and other support, andoutsourcing, based on four technologicalpillars: control systems, general-purpose
systems, open systems, and web systems.
https://www.uni-com.com/| +886 3 328 8837

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obviously we thought that this would resolve the problem of poor performance of the entire systemthat was occurring with VMware Horizon. We also decided to install the system in order to use ourcurrent terminal (Windows 10) as a client.
The "Remote PC Array 100" introduced by Universal Computer is a solution for virtual desktops with20 physical PC cartridges in a single enclosure.
Fukui also talks about the merits of "Remote PC Array" compared to conventional VDI solutions.
"Typical VDI products use a hypervisor, which requires systems to be designed and built by engineers
with specialized skills, as well as costs and time according to the purpose and conditions. After
implementation, systems must be redesigned to cope with unexpected performance degradation andsystem expansion. In contrast, the "Remote PC Array" system consolidates multiple PC cartridges
into a single chassis, eliminating the need for the hypervisor. It can be scaled in a single chassis withno downtime to accommodate additional users, reducing the cost and time required forimplementation significantly.

RPA operations can now be used at remote locations, facilitating collaboration
among offices
In this way, Universal Computer has resolved the issue of poor performance in remote accessenvironments by introducing Remote PC Array. The company is also leveraging the Remote PC Arrayas the operating environment for Robotic Process Automation (RPA) tools.
Universal Computer has introduced UiPath, an RPA tool that has been widely used in Japan andglobally, to streamline and automate operations such as accounting and sales clerical work, this has
also been accompanied by some challenges.
Tatsuo Wakayama, Deputy General Manager of the West Japan Business Division, talks about how
RPA tools can be leveraged for "Remote PC Array".
"As we proceeded with the use of RPA tools, one of the issues we faced was that the person incharge could not use the PC for other purposes while processing with UiPath. So, by preparing a"Remote PC Array" exclusively for "UiPath", we are now able to use our internal PCs more efficiently.
Furthermore, mounting RPA tools on the Remote PC Array enables them to be used from Tokyo,
Osaka, and other offices nationwide through remote access environments, facilitating collaboration
among offices and improving business efficiency significantly".
Currently, of the 20 PC cartridges in " Remote PC Array 100", Universal
Computer uses 15 for the remote access environment and the remaining 5
PC cartridges for the RPA tool environment. Moving forward, we plan toaugment our "Remote PC Array" to further promote efficiency through
RPA.

Designed based on the results of implementing it at ourcompany, the "Easy Telework Package" we offer allows
customers to choose a remote work style suited to theirwork environment.
Resolving the issues faced with remote access environments and RPA
tools, Universal Computer is also working on providing solutions using"Remote PC Array" for customers facing similar problems.
The "Easy Telework Package" is a solution bundle allowing access to yoursales@atrustcorp.com | www.atrustcorp.com

West Japan Business
Division,
Deputy General Manager,
Tatsuo Wakayama| +886 3 328 8837

Success Case Study
Your Reliable Cloud Computing Partnercompany's desktop environment from any browser, from any device, from anywhere. This systemenables the easy construction of remote work and remote access environments, which have beendifficult to introduce in the past. Its features are:OS environment for remote work can be selected according to the scene of use.
Accessible from any device with an HTML5 compatible browser
Remote work as a security measure
Solution packages for getting started with remote work easily

Two versions available; Hardware proprietary type tailored to the customer's business(Remote PC Array version) and the hardware sharing type (customized version) for customers tochoose the one that best suits their environment. (Fukui)

System conceptual diagram

Internet
Remote access environment

Secure VPN

Remote PC Array 100
RPA tool environment

sales@atrustcorp.com | www.atrustcorp.com| +886 3 328 8837