VERSION 2023

Multilingual Living
Guidebook for Foreigners
in Kumamoto Prefecture
日本語English中文（簡体字）中文（繁体字）한국어Tiếng ViệtTagalogIndonesiaनेपाली

熊本県外国人サポートセンター（Kumamoto Support Center for foreign residents）

Welcome to Kumamoto Prefecture

Kurokawa
Arao

Aso

Uki

Amakusa

YamatoKumamoto

Hitoyoshi

Kumamoto Prefecture
Tourism Website
https://kumamoto.guide/Table of Contents
Introduction to Kumamoto Prefecture
Upon arrival in Japan↳ Residence card……………………2↳ Resident Registration……………2↳ Creating a My Number (Individual
Number) Card……………………3↳ National Health Insurance
Enrollment…………………………4↳ Pension Enrollment………………4↳ Taxation……………………………5↳ High-Cost Medical Expense

System………………………… 15
Pregnancy・Childbirth↳ Pregnancy Information……… 16↳ Prenatal Check-up…………… 16↳ Post-delivery Procedures…… 16↳ Regular Health Check-up and
Vaccinations…………………… 17↳ Subsidies……………………… 17↳ Support for Single Parents…… 18↳ Consultation Services………… 18

Living↳ Community Gatherings…………6↳ Residency Guidelines……………6↳ Waste Disposal Methods………6

Education for Children↳ Daycare Center (Hoikuen)…… 19↳ Certified Children's Facilities…… 19↳ Kindergarten (Yochien)……… 19↳ School Education……………… 20↳ International School…………… 21↳ Night classes…………………… 21

Transportation↳ Bicycle……………………………8↳ Vehicles……………………………9↳ Public Transportation………… 10
Employment↳ Work Eligibility………………… 11↳ Finding a Job………………… 11↳ Employment Contracts……… 11↳ General Rules………………… 12↳ Foreign Workers' Consultation
Hotline………………………… 13↳ Official Insurance System…… 13

Disaster Preparedness↳ Earthquakes…………………… 22↳ Typhoons……………………… 23↳ During a Disaster……………… 24

Diseases・Injuries↳ Medical Insurance…………… 14↳ Primary Care Physician ……… 14↳ Pharmaceutical Handbook…… 15

For Consultation↳ Kumamoto Prefecture Foreigner
Support Center………………… 26

In Case of Emergency↳ Accidents SOS………………… 25↳ Police (Incidents)……………… 25

1

Upon arrival in Japan

Upon arrival in Japan
Check and confirm.
Carry the Residence card at all times.
Issued to foreigners with a residence period of more than 3 months inJapan.
【Front】【Back】In order to update your period of stay, change your residency status, reissue
a lost card, or any residency-related concerns such as temporary returns toyour home country, please proceed with the necessary procedures at the
Immigration and Residency Management Bureau.
Fukuoka Immigration Bureau Kumamoto Branch Phone: 096-362-1721
Register as a resident at the municipal office
When residing in Japan for more than 3 months, resident registration
through a "Juminhyo" (residence certificate) is necessary. Report youraddress at the municipal office within 14 days. This is required for accessing
administrative services.
【Changing residence】①B
 efore moving to a new address, visit the current municipal office and2

※ The procedures are free of charge.
※ If your passport states “Residence card will be issued later”, bring yourpassport when completing the procedures. The residence card will besent to the reported address later.
※ To change the address on your driver's license, follow the procedures atthe Driver's License Center.
※ When going abroad for more than a year or returning from abroad,complete the “Tenshutsu Todoke” (Moving Out Notification Form)
procedure.
Creating a My Number (Individual Number) Card
This card contains a 12-digit number assigned to individuals with a resident
record. Applying for it allows you to utilize it as a “Health Insurance Card”
for medical purposes. It’s also essential for overseas money transfers,
employment processes (such as salary management), and accessing
administrative services. Aside from necessary procedures, this number
must not be shared with others.

Documents for application will be sent to the municipal office where you
reside. Complete the required details on the application form and send it via

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Upon arrival in Japansubmit a “Tenshutsu Todoke” (Moving Out Notification Form).
② A “Tenshutsu Shomeisho” (Certificate of Moving Out) will be issued.
③ After moving, visit the municipal office in your new location and submita “Tenyu Todoke” (Moving In Notification Form). Complete this within 14
days, by bringing your residence card, certificate of moving out, and My
Number card.

Upon arrival in Japan

mail or apply for card creation using a smartphone.
About the My Number Card
https://www.kojinbango-card.go.jp/
National Health Insurance Enrollment
This is Japan’s public medical insurance which is available for all. The
insurance premiums vary based on the previous year's income.
Based on conditions, a “Maternity Allowance” is paid during childbirth as aninsurance benefit.
For details, please refer → <Diseases・Injuries> P.14
Pension Enrollment
Required for circumstances like disabilities resulting from accidents or illnesses
and for post-retirement livelihood. All individuals residing in Japan (between theages of 20 and 59) are obligated to enroll.
Type

Eligible Person(20 to 59 years old)Amount of Payment

National Pension

Self-employed individuals
Unemployed, Exchange student

Determined by household size andincome.
Payment notices will be sent.

Employees'
Pension Insurance

Individuals employed by acompany

Determined by income.
Partially covered by the company.

※ For students or those whose income is below the criteria, exemptions
or deferments for insurance premium payments are possible. Please
consult your municipal “National Pension” office.
※ Foreign nationals who have paid into the pension for six months or
more, and later undergo the “Withdrawal Lump-sum Payment” procedure
upon returning to their home country might qualify for a partial premium
refund, subject to conditions.
Japan Pension Service Website
https://www.nenkin.go.jp/international/index.html

4Types of Taxes
Resident Tax Calculated from the previous year's income and paid in the subsequent year.
It funds essential services for residents' lives, including education, welfare,emergency services, and waste disposal, managed by prefectures, cities,
and municipalities.
Income Tax

Paid according to the income (salary) of current year.

Consumption Incurred each time you purchase goods or services. It's indicated on receipts.
Tax
Furthermore, there exists an annual automobile tax contingent on the vehicle type you utilize,
such as cars or motorcycles.

※ Resident tax and income tax may be exempted upon application basedon the tax treaty between your home country and Japan.
What is a tax return
This process entails computing all income earned between January 1st andDecember 31st, annually reporting it to the government, and settling taxes.
① The process can be completed by submitting the necessary documents
to the tax office, ② by sending them via mail, or ③ using online methods.
Employees who receive salaries undergo "year-end adjustments" attheir workplaces, involving calculations of income tax and deductions forpayment.
Certificates Regarding Taxes
When obtaining resident services like child allowances, you mightoccasionally need the following documents.
“Nozei Shomeisho” (Proof of Tax Payment): Available at the Local
Development Bureau or Prefectural Office.
“Kazei Shomeisho” (Proof of Resident Tax Amount based on the previous
year's income): Obtainable from your local municipal office.
For more details
National Tax Agency
https://www.nta.go.jp/ (Japanese)
https://www.nta.go.jp/english/index.htm (English)

5(Japanese)(English)Upon arrival in Japan

Please ensure proper tax payment

Living

Community Gathering
Living

In local areas, there are gatherings and activities such as joint cleanup
events, hosting functions, and contributing to the local association fees.
These gatherings are known as “Jichikai” or “Chonaikai” (Neighborhood
Association). Actively participating is such local activities offers an
opportunity to establish connections within your community. If you haveany questions, feel free to approach the “Kaicho” (Chairperson) of your
Neighborhood Association.
Make sure to follow the “Contract” when renting
When renting, factors such as security deposit, key money, and additional
expenses may arise. You might also require a guarantor and need tocover cleaning fees upon moving out. In apartment complexes, pleaseavoid causing disturbances with friends late at night. Additionally, kindly
refrain from leaving your belongings in the hallways and on staircases.
Subletting is prohibited. It's your responsibility to arrange utility contracts forelectricity, gas, water, and internet. When moving out, remember to cancel
these contracts. Ensure to securely lock your bicycle, motorcycle, or car indesignated areas.
Dispose of garbage at designated times and locations
The "Garbage Calendar" shows the schedule for collecting different typesof garbage on specific days.
You can receive it for free at the municipal office.
For recycling, it's essential to separate various types of garbage. Follow thesorting guidelines of your municipality.

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For Example)
Burnable garbage,

plastics,

paper,

recyclables,

PET bottles
LivingSpecified items.
Spray cans, lighters, dry cell batteries, etc.

※ Designated garbage bags may be required.
※ Avoid pouring cooking oil down the kitchen sink. Instead, dispose of
it in burnable garbage after absorbing it with newspaper or paper, or
solidifying it with powder.
※ Items that don't fit in garbage bags are considered “Bulky Waste”.
To dispose of them, either take them to a waste processing facility(fees may apply based on waste type) or contact the phone number
on your municipal website. Buy a “Bulky Waste Collection Sticker” atconvenience stores, attach it as instructed, and dispose of the waste.
※ For appliances like washing machines, refrigerators, or televisions,request a collection service (fees apply).

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Transportaion

Rules for riding a bicycle② Obey to traffic signals and stop
completely at intersections③ Use lights when riding at night④ Do not cycle under the
influence of alcohol

Transportaion① Ride on the left side of the roadNo

⑤ Wear a helmet

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・Avoid riding with another person on a bike.
・It is prohibited to use an umbrella or a smartphone while riding.
・Park only in designated areas or bicycle parking spaces.
In Kumamoto city, there are bicycle lots for parking at a cost.
・Do not leave your bicycle unattended.
・Please obtain bicycle insurance (It is mandatory in Kumamoto Prefecture).
This insurance covers bicycle-related accidents.
・Enroll in “Anti-theft Registration” (Registration fee: 660JPY).
Register your bicycle at a bike shop to establish ownership.

Driver's License
In order to drive in Japan, any of these driver's licenses is required:① Japanese driver's license② International driver's license③ Driver's license from a specified country/region
For those with a foreign driving license, converting it to a valid Japaneselicense at a License Center is necessary. Advance reservations are
required.
Contact: Kumamoto Prefectural Police Headquarters, Driver's License
Examination Division, 096-233-0116.
Individuals obtaining a license
There are subject exams in foreign languages (Chinese, English,
Vietnamese). (As of July 2022)

9Transportaion※ Paid rental bicycle services are offered at different locations across theprefecture.

Public Transportation
Utilizing IC cards and downloading transportation apps when using trains orbuses is convenient.

Transportaion

Rules when riding trains or buses in Japan・Line up in order and wait at designated locations before boarding・Set your mobile phone to silent mode and refrain from making calls whileon board
・Avoid speaking loudly
・Do not eat or drink while on board
・Refrain from leaving trash at stations, bus stops, or within vehicles

10Employment

Working as expected of residency status
Engaging in employment that contradicts your residency status is against
the law.
Under certain circumstances, individuals with qualifications that do notinherently authorize employment might be granted permission throughan “Activities Outside of Qualifications” permit issued by the Immigration
Bureau. However, there are restrictions on the allowable working hours.

Hello Work (Public Employment Security Office) facilitates cost-freeprocedures for job seeking and employment insurance.
When changing jobs, it's advisable to verify with the immigration office
whether you can engage in the new employment under your current
residency status. There are situations where applying for a “Certificate of
Eligibility for Employment” is recommended. Within 14 days of changing
jobs, you need to submit a “Notification of Contracting organization” form to
the immigration office.
When starting a job, make sure to thoroughly understand the “Contract”
Once the job is secured, a contract is established with the employing
company. The documents are named “Employment Labor Contract” or“Labor Conditions Notification”. Verify if the job details, workdays, holidays,
leave, and salary are stated. Make sure to comprehend the content
thoroughly, agree to it, and then sign.

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Employment

Register with “Hello Work” for job huntingLegally, a predetermined minimum hourly wage exists, and the hourly rate
must not fall below the “minimum wage”. The “minimum wage” differs basedon the prefecture and job type.
For more details
Search for “Kumamoto Prefecture Minimum Wage”
Fundamental rules for individuals employed in Japan

Employment

・In principle, working hours are stipulated.
Working more than 8 hours in a day or exceeding 40 hours in a week is
not allowed.
・Daily break time requirements
45 minutes or more (for working over 6 hours),
1 hour or more (for working over 8 hours)
・Days off
Within a 4-week period, you can get 4 or more days
・Overtime work is compensated with extra pay (varies based on job andresidency status).
・When an employer terminates an employee, a 30-day prior notice isobligatory. Failure to do so will result in the employer paying a severance
allowance to the employee.
・After working for 6 months and maintaining an attendance rate of over
80%, employees are eligible for 10 days of paid leave. The subsequent
year, 11 days of paid leave will be provided.
Paid leave can be carried over to the next year, but it expires after 2
years.
※ Self-management of payslip records salary breakdown.
※ Diligent recording of work attendance (start and end times).
※ Personal responsibility for managing passport and residence card;
avoiding long-term company custody.

12Foreign Workers' Consultation Hotline
In Japan, existing laws provide protection for employees. If you encounterunjust treatment from your employer, like coerced resignation, wage cuts,
bullying, or harassment, you can access free telephone consultations.
(Call charges will apply.)
https://www.startup-roudou.mhlw.go.jp/foreigner.html

The public insurance system for the unemployed
Types

Contents (Conditions apply for benefits)
Payment for a certain period after leaving a job until
finding the next one

Childcare Leave
Benefit

Payment when taking extended time off work toraise a child

Caregivers Leave
Benefit

Payment when taking extended time off work to care
for a family member

Sickness and Injury Payment when absent from work due to illness or
Allowance
injury13

Employment

Basic Allowance(Unemployment
Benefit)Diseases・Injuries

Every individual living in Japan must be a part of the public health insurance
scheme and has the ability to utilize medical services. When you catch a
disease, the initial action is to visit a nearby hospital.
There are two types of public health insurance required for hospital visits
National Health
Insurance
Details
Eligible Person
Insurance PremiumSocial insurance

Responsible for 30% of medical expenses
Self-employed
Unemployed

Individuals employed
by a company

Determined by income

・Diseases

Maternity Lump Sum Available
Maternity Allowance
Sickness Allowance

Injuries

Inquiries

Not Available“National Health
Insurance” division atmunicipal office

Available
National Health
Insurance Association※ People from countries with social security agreements with Japan may
be exempt from enrollment.
※ Part-time and temporary workers may enroll in National Health Insurance
instead of Social Insurance.
Primary care physician
Refers to a physician located near your home, where you can consult about
your everyday health condition.

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Deciding on a primary care physician is advised especially for individuals
with chronic illnesses.
While larger hospitals like university hospitals offer a wide range of medical
departments, they might require a referral for appointments and could havehigher fees.
As a common practice, the initial phase entails consulting the physician tosecure a referral letter.
Visiting a medical institution
・Availability of initial appointment scheduling varies by the hospital.
Contacting via phone is necessary.
・When visiting a hospital, you'll have to provide your health insurance card
or My Number card.
・If there are any examinations, signing a consent form will be required.
・If you are unsure about the Japanese, it's advisable to go with someone
who understands the language.
・Emergency medical care is available on Sundays, holidays, and during
evenings. Please note consultation fees may be higher.

High-Cost Medical Expense Benefit
Any excess amount beyond a specific threshold in monthly out-of-pocket
medical expenses can be reimbursed.
The maximum limit varies based on age and annual income.
An application is required, and the designated application address isindicated on the health insurance card.

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Injuries

Used to record personal medication history, including medication allergies
and drugs taken.
Required when visiting hospitals or pharmacies.
Available at pharmacies. It’s free of charge.

・
Diseases

Pharmaceutical Handbook

Parenting

When there is a possibility of pregnancy,
the first step is to visit an “ObGyn” hospital
Tests will be performed to confirm pregnancy status.
It's also possible to address any concerns or worries related to pregnancy
and childbirth.
Submit a notification of pregnancy to the municipality
Obtain a Maternal and Child Health Handbook (free of charge). It serves asa record for pregnancy, childbirth, and the child's health and immunizations.
It's required for pregnancy health checkups and childbirth.
Acquire a receipt for subsidized prenatal checkups.
※ When relocating to another city or town, switch the prenatal checkup
receipt to the one provided by the new location.
※ Certain handbooks may also contain dental checkup receipts for
pregnant women.
Pregnancy and childbirth for employed individuals(covered by the company health insurance and employee pension)
ParentingUpon pregnancy confirmation, it's advisable to promptly inform youremployer. Japanese regulations prohibit companies from terminating
employees due to pregnancy or childbirth. Discussing the possibility of
taking time off for prenatal checkups with your employer, whether it's paid or
not, depends on company policies. During pregnancy, requesting to avoid
overtime and late-night shifts, and transitioning to lighter tasks, is an option.
Leave that starts six weeks before the expected delivery date and continues
for eight weeks after childbirth is available(subject to conditions). Applying
through the company is mandatory. Childcare leave from the company can

16be requested until the child reaches 1 year and 6 months old.
When the child is born
After childbirth at the ObGyn hospital, a “Certificate of Birth” will be
provided. Within 14 days, it's necessary to present the birth certificate
to the municipality. Given that the birth registration mandates the child'sname, it's essential to finalize a name by this date. Upon submission of
the birth certificate, acquiring a “Certificate of Acceptance” and a “Resident
Certificate for the Child with My Number” (at a cost) isadvisable. It's also suggested to ensure the child's enrollment
in health insurance.
Irrespective of the parents' nationalities, if the child is born inJapan, these aforementioned notifications are obligatory.
In cases where both parents possess foreign nationalities, further
notifications are necessary at the Embassy and the Immigration Bureau in
Japan.
Regular Health Checkups

Vaccination
Immunizations start at 2 months of age. Refer to the Maternal and Child
Health Handbook to monitor the vaccination timetable. Although there could
be certain expenses, regular vaccinations are provided free of charge (which
is publicly funded).
For any childcare-related concerns, the Maternal and Child Health Office in

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ParentingChildren can receive free health checkups to assess their well-being at ages
1 month, 3-4 months, 6-7 months, 9-10 months, 1 year
and 6 months, and 3 years old. These checkups involvemeasuring height and weight, along with consultations andmedical examinations conducted by a doctor.
Certain municipalities also provide the option of home visit
services by public health nurses.

your municipality is available for consultation.
There are subsidies for individuals’ raising children
The childbirth and Childcare Lump-Sum Grant: Approximately 500,000JPY
per child for individuals who have given birth after being pregnant for 4
months or moreChild Allowance: Available for those raising children up to the age of 15.
Both require application.
Support for Single Parents and guardiansChild Rearing Allowance: For parents and guardians raising children up to
the age of 18.
Widow's Welfare Fund for Single parents: Provides loans for financial
support.
Medical Expense Subsidy for Single-Parent Households: A system thatsubsidizes medical expenses.
For more information, please consult with the ;“Education and Health” division of your local municipality
National Health Insurance Association: Kyokai Kenpo

ParentingDomestic Troubles Hotline
 umamoto Prefecture Women's Consultation Center (Women's
K
Counseling) 096-381-4454
Kumamoto Prefectural Women's Consultation Center (Domestic ViolenceCounseling) 096-381-7110
Pregnancy and Mental Health Telephone Counseling (Concerns of
women regarding pregnancy, childbirth, and adolescent sexuality) 096381-4340
Child Development, Parenting, and Care Counseling (Including abuse),delinquency, truancy, and other child-related concerns
Kumamoto Prefecture Central Child Consultation Center 096-381-4451

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For children before entering elementary school
Daycare Center (Hoikuen)
Provides childcare services for children before entering elementary school,accommodating working parents.For details about enrollment applications,please contact the nursery school office in the municipality.
Certified Children's Facilities
Provides childcare services for children before entering elementary school,
regardless of the employment status of the parent or guardian.
Kindergarten (Yochien)
It is a school for children from aged 3 to 5 to receive education.

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Education for Children

Education for Children

Education for Children

School Education
In Japan, parents are required to ensure that children aged 6 to 15 receive
education.
6 Years old

Grade 1

Grade 1

7 Years old

Grade 2

Grade 2

Grade 3

Grade 3

8 Years old
9 Years old

Elementary
SchoolGrade 5

10 Years old

13 Years old

Jr. High
School

14 Years old
15 Years old

3rd Year

Grade 9

1st Year

1st Year

3 Year

21 Years old

Grade 6

Grade 817 Years oldnd

1st Year
University

Grade 5

2nd YearTechnical
Schoolrd

19 Years old

Grade 4

Grade 7

2 Year18 Years old

Compulsory
Education
School

1st Year

16 Years old High School

20 Years old

Compulsory Education

Grade 6

11 Years old
12 Years old

Grade 4

2nd Year

JuniorCollege

2nd Year
3rd Year

1st Year

4th Year

2nd Year

5th Year

3 Yearrd

4th Year※ There are "Special Needs Schools" that provide support for children withdisabilities to foster their independence.
For those interested in enrolling their children in public kindergartensor daycare facilities, it's advisable to approach directly to the relevant
municipalities.
For admission to elementary and junior high schools, it's advised to seek
guidance from the respective city or town's board of education.
When considering national or private institutions, direct inquiries to theschool are encouraged.
In order to enter a senior high school, it is necessary to pass the entrance
exam.

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International school
Educational institutions catering to children of foreign nationalities.
The language and curriculum used within the school vary depending on theinstitution.
For more details, please inquire directly with the school.
Night classes
This is a school that offers classes held in the evening.
Foreign individuals who have not graduated from a Japanese junior highschool can also attend.
Upon graduation, they can take the high school entrance examination.
For more details, please inquire with the Compulsory Education Division of
Kumamoto Prefecture. (096-333-2689)

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Education for Children

Moreover, resources are available to provide Japanese language instruction
for children who have limited proficiency in Japanese.
Please consult with the local board of education in your municipality prior toproceeding.

Disaster Preparedness

Disaster preparedness pamphlet for foreign residents
Disaster Preparedness

https://www.pref.kumamoto.jp/soshiki/4/5195.html

Earthquakes
Since earthquakes can occur suddenly, it's important to beprepared in advance.
・Ensure furniture is secured properly.
・Conduct tests to reinforce your home and be earthquakeproof.
・Familiarize the safe locations of nearby
elementary schools, community centers(designated emergency shelters), relatives'
homes or hotels, and evacuation routes.
・Engage in disaster preparedness drills.

When an earthquake occurs
Indoors measures●If feeling the shaking, take cover under furniture like desks or tables.
●Until the shaking subsides, avoid rushing outside.
●After the shaking stops, give priority to extinguishing any
fires.
●Move cautiously with slippers or shoes on to prevent
injuries from broken glass or debris.

22

Outdoors measures●Cover the head with bags or belongings and find refuge in safe areas
without falling objects, such as parks or open spaces.
Measures while on a train or bus●When seated, safeguard your head and lower your posture.
●While standing, grasp handrails firmly to prevent falling.

Your safety comes first●While assessing your environment, adhere to the three safety steps (lower
yourself, protect your head, remain still), prioritizing the protection of yourlife and that of your family.
Typhoons
Kumamoto Prefecture experiences damage from typhoons and heavy
rainfall. These events can be predicted ahead of time, so it's important togather information and evacuate promptly.
Gathering Disaster Information●Stay informed about landslide and flooding alerts issued by theMeteorological Agency
https://www.jma-net.go.jp/kumamoto/●Keep track of evacuation information provided by municipalities
Identifying Hazardous Areas and Evacuation Routes in the Area:●Refer to hazard maps (disaster maps) prepared by local municipalities tounderstand and confirm evacuation routes beforehand.
Evacuate earlier in Preparation for Heavy Rainfall!
●If heavy rainfall is expected, consider evacuating proactively during
daylight hours before the heavy rain begins!

23

Disaster Preparedness

During an earthquake, making the appropriate decisions is vital.

●Create a “My Timeline” (personal disaster action plan) outlining theappropriate timing and evacuation actions based on the alert level.
Actions During Disasters

Disaster Preparedness

Precautions for Evacuation
・Extinguish flames from stoves andgas appliances.
・Turn off the electrical circuit breaker.
・Close the main gas valve.
・When evacuating, leave a note to informyour location to your family, and lock up.
・Anticipate that phone lines might notwork; use Disaster Emergency
Message lines and social media tocommunicate.

Evacuation Shelters
In times of disasters, evacuation shelters serve as temporary facilities tohouse individuals who cannot remain in their residences due to the ongoingcrisis. Municipalities establish designated evacuation shelters where
essential supplies are available. Notifications regarding where shelters arebroadcasted by local authorities through the website, social media, TV, andradios. If there's a sense of imminent danger, like potential home damage,it's advisable to promptly head to the nearest evacuation shelter. In addition
to using evacuation shelters, seeking refuge in the homes of relatives,
friends, or secure locations such as company buildings is also an option.
Shelters designated by municipalities also offer information.
If there are people you can’t contact, please inquire for assistance throughyour local municipality.

24

In Case of Emergency
Accidents
In case of fires, injuries, sudden illnesses, or traffic accidents(when someone is injured)
Dial 119 on the phone.
① Please inform whether it's a fire or a medical emergency.
② Describe the situation (unconsciousness, injuries, etc.)③ Tell your location such as landmarks or nearby buildings,
and contact information.
PoliceDial 110 on the phone, when police is required for thefollowing situations:

・Incidents involving robbery, burglary, or mugging
・Witnessing a traffic accident

・Roads blocked due to a landslide① Communicate whether it's an incident or an accident andexplain the situation.
② Share the time of occurrence③ Tell your location such as landmarks or nearby buildings,
and contact information.

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For Consultation
Kumamoto Support Centerfor foreign residents

080-4275-4489@KumamotoSupportCenterforForeignResidents

編集・発行

熊本県国際協会

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