LexisNexis® FIRSt

Verify Policy Status for
Financial Institutions
Help decrease inbound lien holder callvolume to drive employee productivity

Lender Verification is a new
add-on service to LexisNexis®
Financial Institution Reporting
System (FIRSt) that helps
reduce inbound calls fromfinancial institutions andinsurance tracking services(“trackers”), calling toverify insurance coverage.
Diminishing your call centervolume and costs allows you
to focus on your customers
and sales-based initiatives.

With the Lender Verification online portal you can:Help increase operational efficiency• Near real-time, 24/7, self-serve, insurance policy status
information for financial institutions/trackers• Auto/property insurance policy information returned perinquiry, resulting in reduced lender calls to your call center• Reduced call center volume and administrative errors

Provide a secure experience• Website and system-to-system access throughsecure authentication• Financial institutions/trackers accessing the data
are credentialed

Maximize efficiency• Leverage your current contribution to help reducehigh call volume• No implementation action required• Free up resources to assist your customers

Opt-in for privileges• No access to carrier data is given unless carrier approves• Only carriers that participate in this initiative canbe queried by the financial institutions/trackers

Lender policy verification process flow
Dailycontribution

Inquiries completed
fast with minimal
data input

Securequery• Vehicle/property details

LexisNexis®
Insurance PortalCarrier

Trackers/Lenders• Coverage details• Policy begin and end
date ranges

Generates separate
reports for autoand property

Contributory
database

This is for illustrative purposes only and is not the complete process.

Here’s how Lender Verification works for you
Trackers working on behalf of financial
institutions need to verify coverage
information on loan collateral
Policy, lien holder and mortgagee
information is returned on a
Lender Verification report via
the Insurance Portal
Report provides verification only;
it is not an underwriting report

Participating carriers are required
to contribute daily files
Daily contributed updates provide
near real-time information that
Lender Verification uses to provide
coverage policy status
Implementation of Lender Verification
does not require IT/call center/operationalchanges during or post-implementation

For more information, call 800.458.9197 oremail insurance.sales@lexisnexisrisk.com
About LexisNexis® Risk Solutions
LexisNexis Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental
entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide rangeof industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we haveoffices throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision
tools for professional and business customers. For more information, please visit www.risk.lexisnexis.com and www.relx.com.
Our insurance solutions assist insurers with automating and improving the performance of critical workflow processes to reduce
expenses, improve service and position customers for growth.

The Lender Verification service is not provided by “consumer reporting agencies,” as that term is defined in the Fair Credit Reporting Act (15 U.S.C. § 1681, etseq.) (“FCRA”) and does not constitute “consumer reports,” as that term is defined in the FCRA. Accordingly, the Lender Verification service may not be used inwhole or in part as a factor in determining eligibility for credit, insurance, employment or another purpose in connection with which a consumer report may be
used under the FCRA. Due to the nature of the origin of public record information, the public records and commercially available data sources used in reports
may contain errors. Source data is sometimes reported or entered inaccurately, processed poorly or incorrectly, and is generally not free from defect. This
product or service aggregates and reports data, as provided by the public records and commercially available data sources, and is not the source of the data,
nor is it a comprehensive compilation of the data. Before relying on any data, it should be independently verified. LexisNexis and the Knowledge Burst logo
are registered trademarks of RELX Inc. Lender Verification is a service mark of LexisNexis Risk Solutions Inc. Other products and services may be trademarks orregistered trademarks of their respective companies. Copyright © 2023 LexisNexis Risk Solutions Group. NXR15737-00-0323-EN-US