Global
Code of Conduct & Ethics(COCE)

COCE, for the FutureTable of Contents
1.
2.
3.
4.
5.

Message from the President
Fundamental Philosophy
Global Code of Conduct & Ethics (10 creeds)
COCE Confirmation Chart
Global Code of Conduct & Ethics(Explanations)21. Message from the President
Hello everyone!
As I, newly appointed President & CEO, reflect on the Global Code ofConduct & Ethics (“COCE”) implemented 2 years ago, I feel a considerable
responsibility to uphold TTC Group managements consistent emphasis onadhering to the highest possible standards of safety and corporate ethics.
As our business domains rapidly expand globally, we have more
opportunities in diverse markets and with new partners. Since this will
increase the complexity of decision-making and we must make thesedecisions swiftly, it is more and more important to uphold and implement
the shared core values of our Group, derived from the COCE.
I value the Toyota Tsusho Group Way, which is the “DNA” of our company,“On-site, hands-on, in-touch”, “Teamwork” and “A passion for business”, andaspire for Toyota Tsusho Group to provide solutions to the issues of ourcustomers and the society, create new value and contribute to the buildingof a prosperous future for all with our unique “Toyota Tsusho like work”.

I appeal to all members of Toyota Tsusho Group to ensure that each of you
deeply understands these 10 Creeds of the COCE yourself, and to all
managers to engage with your staff more frequently to ensure there is ashared, common understanding of why COCE is important.
We all must consistently put the COCE first, with integrity, and ingrain theCOCE into our daily work.
Let us take up this challenge together!
July 2, 2018
TOYOTA TSUSHO CORPORATION
President & CEO
Ichiro Kashitani

32. Fundamental Philosophy
Corporate Philosophy
Living and prospering together with people, society, and the Earth, we aim to
be a value-generating corporation that contributes to the creation of aprosperous society.

Behavioral Guideline
As a good corporate citizen,
We will strive for open and fair corporate activities;
We will be socially responsible and strive for conservation of the environment;
We will be creative and strive to provide added value; andWe will respect people and strive to create an engaging workplace.

Fundamental
Philosophy
GlobalCode of Conduct & Ethics
Vision

Mid-Term
Business Plan& Annual Plan
“Shokon”
A passionfor business“Genchi, Genbutsu,Genjitsu”“Team Power”
Teamwork

On site, hands on,In touch

The Toyota Tsusho Group Way

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3. Global Code of Conduct & Ethics（10 creeds）
1) We are committed to “ANZEN” to create a safe and healthy workenvironment.
2) We will comply with all applicable laws and regulations;
including anti-corruption, anti-trust and competition law, andtrade laws and regulations.
3) We are committed to accurate financial reporting.
4) We are accountable for compliance with all company rules.
5) We will act with integrity, honesty and transparency, and protect
and develop trust among all stakeholders.
6) We will contribute to the sustainable development of society.
7) We will promote and pursue environmentally friendly corporateactivities.
8) We will add value through innovation and “Kaizen” (continuousimprovement).
9) We will respect human rights.
10) We will embrace diversity and inclusion within our company andsociety.

54. COCE Confirmation Chart
Is this consistent with COCE ?
NOYESIs this legal?
はいNOYESIs this compliant
with companyrules?

DO NOT PROCEED.
It is against ourFundamental Philosophy.
NOIs safety andhealth secured?

YESStart

Would you be
proud if yourfamily learned
about this ?

NOConsistency is confirmed.
You may proceed further.

YES

NO

Does thiscontribute to thesociety?

DO NOT PROCEED.
It is against ourFundamental Philosophy.

YES

Does this respecthuman rights?
Is thisenvironmentallysustainable?

YESNOYESNO65. Global Code of Conduct & Ethics(Explanations)
1) We are committed to “ANZEN” to create asafe and healthy work environment.
The safety and health of all of our members is the foundation of our corporate
activities.
Therefore,• We must take appropriate measures to protect the safety andhealth of each other and any person affected by us in thecourse of our corporate activities.
• We must comply with all safety and health related laws,
regulations and internal standards.
• We will enthusiastically participate in training and initiatives forsafety and health.
• We will utilize and develop our safety and health management
system.

72) We will comply with all applicable laws and regulations;
including anti-corruption, anti-trust and competition
law, and trade laws and regulations.
Compliance is a must in all of our corporate activities. A single non-compliant act
may severely harm and damage our reputation and corporate value.
Therefore,• We must become familiar with all laws and regulations (includinginternational rules) that govern our area of responsibility and strictly
comply with them at all times.
• We must seek the advice of our legal department or qualified legal
counsel in instances where we are unsure.
• We must report any non-compliance through the appropriate channels
provided.
A single violation of any anti-corruption, anti-trust and competition law or trade
law and regulation may lead to severe penalties, as well as criminal charges andunrecoverable reputational damage to both the individual and the company.
Therefore,• We must fully educate ourselves on all applicable anti-corruption,
anti-trust and competition law, and trade laws and regulations, andstrictly comply with them at all times.
• We must not offer, give or receive gifts, meals or entertainment for any
illegal or unethical purposes.
• We must compete fairly in the market and avoid any activities which
may lead to the violation of anti-trust/competition laws and regulations.
• We must exercise extra caution whenever we meet with competitorsand especially avoid any discussions on sensitive information including
market share, marketing, price and pricing strategies.
• We must acknowledge that certain items or destinations or parties
might be embargoed or prohibited and shall take extra care to assurethat all international transactions are conducted in accordance withapplicable laws and regulations.

83) We are committed to accurate financialreporting.
As a member of a publicly listed company, the accuracy of our financial
information is essential both for us and for our stakeholders.
Therefore,• We must take extra care to verify the numbers we provide or submit.
• We must follow applicable accounting principles.
• We must disclose our financial information in a timely, accurate andnon-misleading manner.
• We must keep reliable, accurate and verifiable records of alltransactions.

94) We are accountable for compliance with allcompany rules.
• We must understand and follow all company rules.
• We must account for any breach of company rules, and understandthat such breach may lead to disciplinary action.

105) We will act with integrity, honesty andtransparency, and protect and develop trust
among all stakeholders.
As a good corporate citizen, we commit to honesty, integrity, andtransparency beyond the laws and rules. By this commitment, we believethat trust will be fostered with all stakeholders and will serve as thefoundation of our corporate activities.
Therefore,• We will not only pursue our profit. We will take into consideration
the interest of diverse stakeholders and strive to win trust fromthem.
• We will undertake only those corporate activities that will withstandlocal and international ethical scrutiny.
• We must respect and protect confidential information, personaldata, intellectual property and trade secrets of ours and others.
• We must not deal with any person that engages in or is connected
to any organized crime or unlawful activity.
• We must not make false or misleading statements and will not makederogatory behaviors and remarks about others. If there is a
mistake, we will correct it immediately.
• We must disclose any conflict of interest regarding ourresponsibilities to the company and must not prioritize personal
interests over the company’s interests.
• We must not use the company’s property for purposes other thanthat of the company.
• We will not engage or be involved in insider trading.

116) We will contribute to the sustainable
development of society.
We deeply believe that the key to our sustainable success is harmonizing anddeveloping together with the people, the society and the earth.
Therefore,• Working together with local business, community and governmental
authorities around the world, we will keep ourselves aware of thelocal and global needs and contribute to building a sustainablefoundation for industrial and economic development.
• We will vigorously promote social contribution activities around theworld, particularly in education, social welfare and environment.

127) We will promote and pursue environmentallyfriendly corporate activities.
Harmonizing our corporate activities with the environment is rooted deeply
in our fundamental philosophy.
Therefore,• We must strictly comply with local and global environmental laws
and standards.
• We will develop environmentally friendly technologies, services,
products and business models.
• We will reduce waste, re-use products and recycle resources inconducting our corporate activities.
• We will duly consider environmental impact in conducting ourcorporate activities.
• We will cautiously monitor and assess the impact of our corporateactivities on the environment through our environmental
management system.

138) We will add value through innovation and“Kaizen” (continuous improvement).
To grow in a sustainable way and contribute to the changing society, it isessential for us to commit to creating new ideas and value for the society
and continuously improve our corporate activities.
Therefore,• We will interconnect and share different ideas, technologies andexpertise, through our global network and value chains.
• We will continuously improve our business models and processes
through PDCA and Kaizen activities.
• We will enthusiastically expand our innovation and Kaizen
throughout our value chain and in new business fields.

149) We will respect human rights.
Respecting people is rooted deeply in our fundamental philosophy. We haveno tolerance for any human rights abuses.
Especially:• We must not engage or be involved in any business that is against
human dignity.
• We must not discriminate based on race, color, gender, religion or
national origin.
• We must not be involved in any child labor, human trafficking or any
other kind of forced or involuntary labor.
• We must not tolerate any form of harassment.
• We must not deal with any person that engages in or is involved withany human rights abuses.

1510 ) We will embrace diversity and inclusion
within our company and society.
We believe that diversity and inclusion are the source of innovation andgrowth. Our diversity enables us to leverage different perspectives in orderto respond to the increasing dynamics of the business environment andcustomer needs worldwide.
Therefore,• We will promote a diverse workplace where people from different
races, national origins, genders and ages actively work together.
• We will promote equal opportunity to all members regardless of
their race, national origin or gender.
• We will promote open communication throughout and between alllevels of our members and organizations.
• We will enhance our post-merger integration expertise to gain acompetitive advantage.

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Important Notes:
In order to materialize this COCE,⚫
All members must promptly report any violation of this COCE through theappropriate channels provided.
⚫ The company ensures that no retaliatory actions or treatment whatsoever will betaken against any member who makes, in good faith, a report of a violation of thisCOCE.
⚫
All members must fully cooperate with the company’s investigation of any violationof this COCE.

TOYO TA TSU SHO COR PORATION
Compliance & Crisis Management Dept.
Compliance Management GroupFirst Edition

July 1st , 2016

Second Edition July 2nd , 201817

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