For
ForAndroids
iPhonesLong Term eSIM Installation Procedure

Stable Internet Connection is required
For customers who installed the eSIM using the pop up notiﬁcation, please also follow
steps below to complete the eSIM activation.

Important Notes Before You Install the eSIMThis eSIM can only be installed once on the device with the EID number you provided us.
DO NOT STOP/CANCEL half way through the eSIM installation on step 5.
DO NOT DELETE/REMOVE your eSIM from your device after the the successful installation.

Step 1: Enter Access Code

1-1

1-2

Find the “QR code” paper
attached and read the QR codewith your camera.

Enter “Access Code” in the email:“Your Order Has Been Shipped”

Step 2: Enter EID number“EID number”
2-1 Enter
Where is EID:

2-2

Setting > General > About* If you already did this, go to step 4-1.

2-3

Your eSIM issuance will startaccording to the following schedule,
and will take 30 minutes.

Once the eSIM is ready,you will receive anemail ”The eSIM (BookingID) has been assigned”,
and you can go to step 3-1.

9 AM - 7 PM: Within 5 minutes
7 PM - 9 AM: At 9 AM
FAQ page
When can I install oractivate the eSIM?

Step 3: Repeat step 1 and proceed directly to step 4

3-1

3-2

Find the “QR code” paper
attached and read the QR codewith your camera.

Enter “Access Code” in the email:“Your Order Has Been Shipped”

Step 4: Issue QR code

4-1
Tap
"Activate this eSIM".

4-2

Use QR code for eSIM installation

Normal procedure

If you have iOS
version 17.4 or later

The "eSIM installation
QR code" will showup, and you will needto use this QR code instep 5-4.

You can speed up
the process by doinga long press on theQR code part of thescreen. Tap "addeSIM" and proceedto step 5-5.

ORPlease see the back side to continue the procedure.

Long Press

VeSIM2409

For
ForAndroids
iPhonesLong Term eSIM Installation Procedure

Stable Internet Connection is required
For customers who installed the eSIM using the pop up notiﬁcation, please also follow
steps below to complete the eSIM activation.

Step 5: eSIM installation

5-1

5-2

5-3

5-4

5-5

Open settings >Cellular.

Tap “Add eSIM”.

Tap “Use QR code”.

Scan “the activation QR
code” received fromthe previous step 4-2.

Tap “Continue”.

Step 6: APN setting

5-6

It will take about 1 minute.
Please do not cancel.

Check your phone
numberand Tap “Done”.
Then move to Step 6.

You can’t use your data if you don’t complete Step 6

To ﬁnish the APN setting, please temporarily turn OFF all other SIM/eSIM.
ONLY turn ON Sakura Mobile eSIM Phone number assigned to you.
If it is necessary to turn others back ON, please do it after Step 6-5.

6-1
Download the APN
proﬁle from the QRcode.
* iOS 15 or later

Please go to “Setting > Cellular” to check if you are currently using other eSIM.
Sakura Mobile SIMOn
Sakura Mobile SIM On

Other SIM

Other SIM Oﬀ

Oﬀ** Alternatively, you can also visit the APN setting
website to complete this step.
https://www.sakuramobile.jp/info/apn/long-term/

6-2

6-3

6-4

Tap "Allow" to download.

Go back to setting page andtap "Proﬁle Downloaded".

Tap on the following“Install” > ”Next” > “Install”* Enter your iPhone Password
to install, if needed.

6-5
Tap on “Done”.

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