Continue mission critical activities inOsaka

Prepare for disasters with a business continuity system supporting a damaged head oﬃce

Large-scale disasters will damage public infrastructure and paralyze urban functions
Impact of the Great East Japan Earthquakeon the Tokyo area included:

Estimated damage to infrastructure by the Tokyo inland
earthquake includes:

Approx. 5 million
stranded commuters

Blackouts in approx.
50% of central Tokyo;

Power over 1 week in theScheduled blackouts
for approx. 1 month

May be unavailable for

1 week to 1 monthworst caseCommuni Unavailable for-cation over 1 day

Source: “THE WHITE PAPER on POLICE 2012”(National Police Agency)

Rail-ways(Major roads)
Unavailable for at leastRoads 1-2 days

Unavailable in approx.
50% of central Tokyo;

Water sewage systems

unavailable in approx.
10% of the area

(General roads)

Several weeks

of severe traﬃc congestion

FuelLight oil, gasoline, and kerosene
not supplied to end users

Source: Final Report by the WG on Tokyo Inland Earthquake (Dec. 2013)©YNS/ PIXTA

Do you have a perfect BCP?

To continue mission critical activities in an emergency, it is eﬀective
to establish “backup bases” away from the head oﬃce!
Approx. 40% of major companies selected Osaka for their backup bases *Areas assumed as temporary backup bases
KansaiKantoTokyoOsaka Pref.

17％38％●AIG Japan Holdings K.K.

●NTT Communications Corporation●Cosmo Energy Holdings Co., Ltd.

Outside Tokyo

33％●Tokio Marine & Nichido Fire Insurance Co., Ltd.
●Nissin Foods Holdings, Co., Ltd.
●Japan Airlines Co., Ltd.

* Outline of the survey(in random order)●Shimizu Corporation

Outside Osaka Pref.

4％

Companies with backup bases in Osakaand more(Period) Nov. 17 ‒ Dec. 8, 2017 (Method) Survey forms distributed and returned by mail Multiple answer questions(Respondents) Companies headquartered in Tokyo and listed on the TSE First Section (1,109 companies) (Valid responses) 135 companies (12.2%)

Companies that have backup bases in Osaka are introduced on this website.
https://www.city.osaka.lg.jp/fukushutosuishin/page/0000462730.html
Second Capital Promotion Bureau,
Osaka Prefecture and City of Osaka

TEL:06-6208-8987※Machine translation service
is available on this website.

Companies having backup bases in Osaka
AIG Japan Holdings K.K.
In expanding its business in Japan, the company established its second business base in Osaka, following Tokyo,
equipped with the functions of the groupʼs head oﬃce in Japan. Thus, the company reinforced its business
continuity system in an emergency.
Statement of Mr. Robert L. Noddin, President and CEO
From “Establishment of a second base with head oﬃce functions in Osaka”(Second meeting of the Second Capital Promotion Headquarters in Feb. 2016)

After the Great East Japan Earthquake, we temporarily transferred our head oﬃce functions from Tokyo to Osaka.
Considering the uncertain outlook of the Fukushima NPP accident and our concerns on infrastructure, we decided
we could control our operations nationwide by transferring the head oﬃce functions to Osaka.
It took three days for the transfer. This is too long.
Why Osaka? Osaka is one of the most convenient areas in Japan, highly accessible from international airports andseaports. It is also easy to travel from Osaka to other places in Japan. We can travel easily by ship, train or car without
stress.
Our business base in Osaka has always supervised our oﬃces in western Japan. We are not changing this point. By
posting many senior managers to Osaka and enhancing the skills of the Osaka base, we aim to empower the Osakabase so that it can serve as substitute head oﬃces in Japan and the U.S. when necessary.

Nissin Foods Holdings Co., Ltd.

The primary plan is to use the Hachioji research
institute for backing up business operations. If it isunavailable due to a blackout or other reasons, thesupply chain management sector will betransferred to the Osaka Head Oﬃce.

【Business continuity of the supply chain management sector】

A disaster response headquarters will be set up
within 2 hours after the occurrence of a disaster,which will judge the necessity of function transfer
within 6 hours. The destination will be decided
based on the status of potential sites.
Since working in disaster-aﬀected areas is a heavy
burden for employees, the company ensures anenvironment supporting long-term work in Osaka.
(Reservation of transportation, accommodation,etc. in advance)※When the※Long periodTokyo Head Oﬃce

until recovery /is aﬀectedTokyo Head Oﬃce

No other alternative

Osaka Head Oﬃce

Research institute “the WAVE” (Hachioji)・Long-distance bus;
・stay at hotels in Osaka・On foot & company-owned bus;
・stay at hotels around Hachioji

Cosmo Energy Holdings Co., Ltd.
When a disaster occurs, each group company engaged in oil product supply will set up its own emergency response headquarters and implement
the BCP.
If the head oﬃce functions are lost or damaged, temporary emergency response headquarters will be established at Cosmo Oil Co., Ltd. Sakai
Reﬁnery and Cosmo Oil Marketing Co., Ltd. Kansai Branch, to which the head oﬃce authority related to oil product supply will be transferred.
System management and public relations functions of Cosmo Energy Holdings Co., Ltd., which has no oﬃces in Osaka, will be transferred to theSakai Reﬁnery.

BCP-based system in Osaka

BCP-based system at Tokyo Head Oﬃce

(When the head oﬃce functions are lost or damaged)

Cosmo Energy Holdings Co., Ltd. Head OfficeCosmo Energy Holdings Co., Ltd.

Emergency Response HQ

Cooperation
Emergency Response HQ

Emergency Response HQ

Cosmo Oil Co., Ltd. Head OfficeCosmo Oil Marketing Co., Ltd. Head Office

System management andpublic relations
functions transferred0Cooperation

Temporary Emergency
Response HQ
Cosmo Oil Co., Ltd. Sakai Refinery

Temporary Emergency
Response HQ
Cosmo Oil Marketing Co., Ltd.
Kansai Branch