Garoon 6
Garoon 6 Service License Agreement - Cybozu, Inc.
To any legal entity, organization, and individual who has purchased the right (the “License”) to use the above service (the “Service”) of Cybozu Inc. (“Cybozu”):
This Service License Agreement (the “Agreement”), having legal effect on relationship between Customer and Cybozu, stipulates the content and terms and conditions of the Service. The
Customer shall be deemed to have agreed to the binding effect of the provisions of the Agreement, at the time when the Customer submits to Cybozu an application for purchase of theService License if the Customer had any access to the Agreement or any opportunity to confirm the content of the Agreement prior to application for purchase, or at the time when the
Customer opens the electronic-file containing the license key if the Customer had not have such access or opportunity prior to the application.

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1. Definitions
For the purpose of the Agreement, the terms used herein shall have the following meanings:(1) “Customer” means any legal entity or organization that applies for the right to use theService in accordance with the procedures prescribed by Cybozu and any person towhom Cybozu gives permission to use the Service, any such legal entity, organization or
person agreeing with the provisions of the Agreement.
(2) “Software” means the following software provided under the Service, for which theCustomer legally obtains license to use from Cybozu.
Software: Garoon 6(3) “Service License” means the right to use the Service within the scope permitted underthe Agreement. In the event the Customer purchases a new user license for the
Software, the Service License for the first year shall be included in the new user license.
Therefore, the Customer is entitled to use the Service gratis during the service period of
the first year.
(4) “Service License Key” means the Customer’s certificate on the permission to use theService, which Cybozu issues to the Customer and which is indicated in the license key
certificate. After the registration of the Service License Key in the Software, theCustomer is able to use the Service.
(5) “Service License Fee” means the fee required for the Service License. The Service License
Fees vary depending on types of the Software and number of permitted users.
(6) “Term of Service” means the term during which the Customer is entitled to use theService.
(7) “Service Expiration Date” means the date which is indicated as the “Service Expiration
Date” in the Customer’s new user license key certificate or the Service License Key for
the Software.
(8) “Service Explanatory Leaflet” means the explanatory document which describes thecontent of the Service. The Service Explanatory Leaflet is published on Cybozu’s
website and shall be updated by Cybozu on an as-needed basis（https://cybozu.co.jp/products/admission/）. Should the service menu be updated during
the Term of Service, such update shall be published on Cybozu’s website as needed andthe modification or revision shall automatically apply to the Customer regardless ofwhether the Customer recognizes the update or not.
After the Term of Service, if the Customer wishes to continue the use of the Service, thelatest service menu, which is published on Cybozu’s website with automatic
modification or revision, shall apply to the Customer no matter whether the Customer
recognizes the latest information.
(9) “Service Subcontractor” means a subcontractor to which Cybozu subcontracts provisionof the Service, either in whole or in part.
(10)"Provider of each information contents" means a provider of information contents
provided through the Service".
2. Implementation of the Service(1) Under the provisions of the Agreement, Cybozu shall provide the Service to the Customer
who has applied for the Service.
(2) The Agreement shall apply to any relationship between the Customer and Cybozu inconnection with the use of the Service.
3. Service Content
The content of the Service shall be as described in the Service Explanatory Leaflet.
4. Service License Fee
The Service License Fee for the Service shall be separately determined. The types ofService License and the Service License Fee which are required for the Customer
vary depending on the type of Software used by the Customer and number of
permitted users on the date when the Service License Key is registered.
5. Change of the Service License(1) The Customer may reduce the number of users of the Service License to a minimumof 50 in accordance with the procedures prescribed by Cybozu. When the number of theService License users is reduced, the number of the Software users shall be reduced
accordingly. Please refer to the Software License Agreement for details of changing thenumber of users of the Software.
(2) Under no circumstance, fees already paid by the Customer shall be reimbursed.
(3) When the reduction procedure stipulated under paragraph (1) of this Article iscomplete, the Service License Key for the purchased Service shall be sent to theCustomer by an email. Please register the Service License Key after you have reduced
the number of the Software Registered Users to that of the reduced Service Licenseusers.
6. Customer's Right and Limitation(1) The Customer shall be entitled to use the Service within the scope of the purchased
Service License.
(2) The Term of Service shall be the period “starting from the date of issuance of theService License Key to the Customer from Cybozu after Cybozu’s approval of the
Customer’s application and ending on the Service Expiration Date”, irrespective ofwhen the application date or initial date of use is. In case when the Customer wishes
to continue the use of the Service after the Service Expiration Date and purchases a
renewed Service License (the “Renewed Service License”), the Term of Service shallbe extended until the Service Expiration Date of such Renewed Service License.
(3) The Service will become available after registration of the Service License Key in the
Software. Therefore the Customer is required to register the Service License Key in
the Software as soon as the Customer receives the Key. In case when the Customer isunable to use the Service due to such reasons as when the Customer intentionally or
negligently fails to register the Service License Key or when number of permitted
users for the Software changes after application for the Service but prior to theregistration of the Service License Key, Cybozu shall not be responsible for any
liability whatsoever. In addition, if the Customer registers or deregisters the Service
License Key during the Term of Service, Cybozu shall not be obligated to reimburse
the Service License Fee to the Customer for any period during which the Customer
does not use the Service.
(4) The Customer is prohibited from using one Service License Key for multiple numberof Software or from reusing the Service License Key, regardless of whether or not thesame Software is used or whether or not the Software is used at the same time or ina different period.

(5) The Customer shall not be entitled to increase the number of the users permitted
under a Service License or to divide the Service License into multiple licenses.
(6) The Customer shall be entitled to use the Service to the extent that the number of
permitted users under the Service License is not exceeded and that the users areregistered in Software and approved for the use thereof. Therefore, the Customer
shall be prohibited from any assignment, lending, lease or resale of the right touse the Service, or from giving permission or granting license to use the Service,
to any third party. In addition, the Customer shall not be entitled to duplicate,
distribute, lend, transmit, lease or provide as security interest the Service
License Key.
(7) Should the Customer transfer control of the server in which the Software is
installed, the Service License Key data must be transferred together with theSoftware.
(8) The Customer shall not be entitled to modify, translate, change, adapt, or reverse
engineer any document or program related to the Service or create derivative
services of the Service.
(9) In addition to the Agreement, the Service may be provided in accordance withrules for each service provided. In this case, the Customer shall also be bound bysuch rules. In addition the use of the Services provided by Provider of each
information contents is based on the license agreement between the Customer
and the Company of information provider.
7. Name, Address, etc. of Customer(1) Upon occurrence of any change to the name, trade name, residence, domicile,
and/or other contract information of the Customer (collectively, the “Contact
Information”), which the Customer submitted to Cybozu at the time of
application for the Service, the Customer shall immediately gives notice on suchchanges to Cybozu and a Service Subcontractor.
(2) When the notice described in the preceding paragraph is given, the Customer
may be required to present a document evidencing that the notified changes aretrue and correct to Cybozu and a Service Subcontractor.
(3) After receiving a notice on changes to the Contact Information, Cybozu shallsend all future communications and notices to Customer in accordance with thechanged Contact Information. Should the Contact Information be changed
without the notice set forth in the paragraph 1 of this Article, Cybozu and aService Subcontractor shall not be responsible for any damage suffered by the
Customer, user of the Service or any third party as a result of any notice orcommunications sent in accordance with the previous Contact Information or any
inability to contact the Customer.
(4) Cybozu shall use the Contact Information received from the Customer for the
purposes of providing and managing the Service and providing Customer withinformation and support in connection with the Service. In addition, the handlingof the Contact Information shall be subject to the terms of our privacy policy(https://cybozu.co.jp/privacy/privacy-policy/).
8. Limited Warranty(1) Cybozu warrants that the Service will be provided in accordance with the Service
Explanatory Leaflet, which is supplied by Cybozu, in all material aspects andCybozu will make efforts, pay due attention, and provide its ability to the extent
reasonable in order to resolve problems of the Customers. However, Cybozu shallnot have warranty obligation if any defect in the provision of the Service is caused
due to a reason not attributable to faults of Cybozu.
(2) If Cybozu violates the warranty obligation stipulated in the preceding paragraph,
the Customer shall be entitled to cancel the Agreement. Upon request ofcancellation from the Customer, Cybozu shall reimburse the Service License Fee forthe remaining period of Time of Service on per month basis starting from the monthfollowing the month that includes the day of such violation.
(3) The request of cancellation under the preceding paragraph shall be submitted withinsixty (60) days from the event of violation, and a document evidencing the purchaseof the Service License and another document evidencing the fact of such violationand violation date shall be attached to the request.
9. Other Warranties(1) The Customer hereby acknowledges and agrees that the warranty stipulated in thepreceding Article is the sole and exclusive warranty in connection to the use of theService, and that any other risk shall be solely borne by the Customer.
(2) CYBOZU AND SERVICE SUBCONTRACTOR SHALL NOT BE RESPONSIBLE
FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIALLOSS OR DAMAGE, INCLUDING BUSINESS LOSS, DAMAGE CAUSED BY
SUSPENSION OF BUSINESS, DAMAGE CAUSED BY COMPUTER FAULT OR
ANY OTHER COMMERCIAL DAMAGE AND LOSS, IN CONNECTION WITH
THE USE OF THE SERVICE, USE OF OTHER SERVICES THROUGH THE
SERVICE, DISUSE OF THE SERVICE AND/OR DISUSE OF OTHER SERVICES
THROUGH THE SERVICE. MOREOVER, CYBOZU SHALL NOT BERESPONSIBLE FOR ANY THIRD PARTY CLAIM. ANY INFORMATION OR
ADVICE OF CYBOZU, WHICH IS EITHER IN ORAL FORM OR IN WRITING,
SHALL NOT BE DEEMED AS PROVISION OF ANY ADDITIONAL WARRANTYAND SHALL NOT EXTEND THE SCOPE OF TERMS AND CONDITIONS OF
THE AGREEMENT IN ANY SENSE WHATSOEVER.
IN ADDITION, CYBOZU DOES NOT WARRANT THAT THE SERVICESATISFIES REQUIREMENTS OF THE CUSTOMER.
(3) IF THE CUSTOMER CAUSES DAMAGE TO ANY OTHER USER OR THIRDPARTY THROUGH THE USE OF THE SERVICE OR THE USE OF OTHERSERVICES THROUGH THE SERVICE, THE CUSTOMER SHALL RESOLVETHE DISPUTE WITH THE USER OR THIRD PARTY AT THE CUSTOMER’SOWN RESPONSIBILITY AND EXPENSE, AND CYBOZU SHALL NOT HAVEANY LIABILITY WHATSOEVER.
(4) NEITHER CYBOZU NOR SERVICE SUBCONTRACTOR SHALL PROVIDE ANY
WARRANTY ON INTEGRITY, ACCURACY, CERTAINTY OR USABILITY OF
THE CONTENT OF THE SERVICE AND INFORMATION OBTAINED BY THE
CUSTOMER THROUGH THE SERVICE.
(5) If Cybozu determines that it is unable to perform its obligations as a result of force
majeure event such as network failure including the Internet and natural disaster,Cybozu shall be entitled to terminate or suspend provision of the Service. In such
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Garoon 6
case, Cybozu shall be released from any and all obligations arisen as a result of suchnon-performance.
(6) In the event the provision of the Service becomes impossible under Article 13(Temporary Suspension of Service) and Article 14 (Change and Partial Termination ofService), any and all Service fees, etc. already paid by the Customer shall not be
reimbursed.
(7) The liability of Cybozu and supplier of the Software under the Agreement shall not
exceed the amount actually paid by the Customer during the Term of Service.
10. Subcontract
Cybozu may subcontract the Service to a third party, either in whole or in part, withoutobtaining prior approval of the Customer.
11. Attribution of Rights
Any copyright, intellectual property right or any other proprietary right, either
tangible or intangible, in connection to any and all programs, software, services,
procedures, trademarks, trade names, etc. that constitute the environment in which
the Service is implemented, shall belong to Cybozu or third party who has granted to
Cybozu license to use the same, and no such rights shall be transferred to theCustomer and the license granted to the Customer shall be limited to the scopepermitted under the Agreement.

settled by a district court in Tokyo as the court of first instance. In addition,
regarding the Agreement or the Software based on overseas trade, all disputes,
controversies or differences which may arise between the parties shall be finallysettled by arbitration in Tokyo, in accordance with the Commercial Arbitration
Rules of The Japan Commercial Arbitration Association.
20. Other Provisions(1) If any problem which is not stipulated under the Agreement and Service
Explanatory Leaflet arises in connection to the use of the Service, the Customer
and Cybozu shall discuss with each other in good faith to resolve the problem.
(2) If any limitation under applicable laws and regulations is imposed on any of theprovisions of the Agreement, such provision shall be effective within the scopepermitted by the laws and regulations. Additionally, even if any of the provisions of
the Agreement is rendered invalid under applicable laws and regulations, otherprovisions shall remain in full force and effect.
(3) In cases where any differences occur between the English version and the original
Japanese version, the Japanese version shall prevail.

12. Confidentiality Obligation and Prohibition of Unauthorized Use of License Key
Information(1) The Customer shall not, either intentionally or negligently, disclose or divulge to any
third party any and all information related to the Service License Key, before or after thetermination of the Service.
(2) Any unauthorized use of the Service License Key in violation of the Agreement shall be
prohibited.
13. Temporary Suspension of Service(1) If any of the following events occurs, Cybozu may temporarily or emergently suspend
provision of the Service:i. When maintenance of Service system necessary for provision of the Service ormaintenance or engineering work for telecommunication equipment is required orwhen any unavoidable fault occurs to such system or equipment;
ii. When it is determined that the normal provision of the Service becomes difficult as aresult of significant load or fault within the Service system;iii. When any possibility is recognized that the Customer or third party may be
severely damaged as a result of provision of the Service; oriv. When the provision of the Service becomes difficult as a result of termination orsuspension of telecommunication service by any telecommunication corporation or
foreign telecommunication business entity.
(2) If Cybozu intends to suspend the Service under the items of the preceding paragraph,
Cybozu shall give prior notice to the Customer; provided, however, that this clause shallnot apply in an emergent or unavoidable case.
(3) In principle, Cybozu shall not accept any request of emergency suspension from theCustomer or third party.
(4) The Customer shall acknowledge that Cybozu shall not be liable for any damage
suffered by the Customer and/or third party as a result of suspension of the Service or
failure to suspend the Service.
14. Change and Partial Termination of Service
Cybozu shall be entitled to change or partially terminate the Service, irrespective ofwhether or not the Customer recognizes such change or partial termination. The
content of the latest Service shall be indicated in the Service Explanatory Leaflet. When
Cybozu intends to change the content of the Service, Cybozu shall give notice on suchchange to the Customer, no later than two (2) weeks prior to the change, by methods
provided by Cybozu including posting on its website; provided, however, that the latest
Service shall apply regardless of whether the Customer recognizes such change.
15. Termination of Service
Cybozu shall be entitled to terminate the Service under the Agreement in whole, at its
own discretion. In case when the Service is to be terminated in whole, Cybozu shall givenotice to the Customer one (1) month prior to the date of termination at the latest, by
methods provided by Cybozu including posting on its website.
16. Cancellation(1) If the Customer violates any of the provisions of the Agreement, Cybozu shall beentitled to cancel the Service Agreement with immediate effect, without sending any
prior notice to the Customer.
(2) If the Customer wishes to cancel the Agreement during the Term of Service, theCustomer shall submit a request to the Cybozu Customer Center indicated in theService Explanatory Leaflet and shall comply with prescribed procedures.
(3) In the event this Agreement is cancelled, the Customer shall be required to delete all
the Service License Keys from the Software and any ancillary software, programs, etc.
installed within the Service.
(4) Except for the case stipulated under Article 8 hereunder, any fee already paid by the
Customer shall not be reimbursed for any reason whatsoever.
(5) Article 12 (Confidentiality Obligation and Prohibition of Unauthorized Use of License
Key Information) shall survive the cancellation of the Agreement.
17. New Agreement after Cancellation
If the Agreement is cancelled and after that the Customer wishes to enter into a new
agreement, then a new agreement shall be executed. In this case, Cybozu does notwarrant that any data which was created and/or registered in the past through the useof the Service, will be recovered and/or be available without interruption.
18. Amendment
Cybozu shall be entitled to amend the provisions of the Agreement, and if such
amendment takes place, the amended provisions of the Agreement shall apply to thefees and other terms and conditions. Additionally, in the event that Cybozu intends toamend the provision of the Agreement, Cybozu shall give notice on such amendment to
the Customer, no later than two (2) weeks prior to the amendment, by methods
provided by Cybozu including posting on its website. However, the latest Agreement
shall apply irrespective of whether the Customer recognizes such amendment.
19. Governing Law and Settlement of Disputes(1) The Agreement shall be governed by the laws of Japan without giving effect to any
principles of conflicts of laws.
(2) Regarding the Agreement or the Software based on trade in Japan, all disputes,
controversies or differences which may arise between the parties shall be finally
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