LexisNexis® Phone Finder with One-Time Password

Faster, easier, morereliable phoneauthentication
Get the authentication you
need without inconveniencing
customers.

Fraudsters are getting more sophisticatedin their attacks. Customer authentication
is becoming more complex. Insurance
carriers are increasingly challenged toprovide a quality customer experience
while adding the right amount of friction
to prevent fraud. LexisNexis® Phone
Finder with One-Time Password simplifies
the authentication process, helping you
prevent fraud while improving service toyour customers.
Accurately associating a phone number with anidentity is a key step in streamlining essential
insurance transactions while defending against
fraud. Phone Finder with One-Time Password
combines leading phone content and extensive
phone metadata with one of the industry’s
largest repositories of identity information. This
combination delivers relevant, rank-orderedconnections between phones and identities aswell as easy customer authentication. That means
you can make faster decisions when it comes tofighting fraud attempts, keep important insurance
transactions moving forward and maintaincustomer satisfaction at the same time.
Phone Finder leverages unparalleled LexisNexis
Risk Solutions phone content from a proprietary,
aggregated database of wireless, unlisted and listed
landlines and electronic directory, so you can easily
determine:• T he best subjects for a phone number and thebest phone numbers for a subject• How recently a phone number has been ported• I f any suspicious activities are associated with aphone number
The One-Time Password feature offers a timesensitive, unique random passcode via SMS
message, email or voice call. No hardware otherthan the customer’s existing phone or personal
computer is required. You can set customized
parameters that suit your workflow, such aslength of passcode and the maximum numberof passwords that can be sent within a specifictime frame.

LexisNexis® Phone Finder with One-Time Password
Mitigate fraud without alienating customers
Phone Finder helps you understand the risk levelassociated with a phone number while providing
quick and easy authentication for your insurance
customers. This allows you to proactively mitigate
fraud attempts while providing faster and moreconvenient insurance transaction processing andcustomer service.

Improve efficiency through powerful analytics
Phone Finder uses proven analytics and scoring
technology to quickly connect phones to identities,
helping you increase operational efficiency across key
underwriting and policy servicing processes.

Ensure you’re associating the right identity,right away
Phone Finder associates phones with identities quickly
and accurately, delivered in one easy-to-use rankordered set.

Improve the customer experience at every stage
Phone Finder with One-Time Password streamlines
onboarding by ensuring you have the most accurate
phone information at the outset. The initial OneTime Password authentication process is quick, easy
and offers flexibility so you can customize it to yourauthentication preferences. After a policy is issued,
your customer is assured easy and painless access toyour system, whether via online or through acall center.

Get the data that allows you to say “yes”
with confidence
Phone identification and association
Detects when multiple identities are using the samedevice in your site or mobile app and detects identity
velocity across customers within the LexisNexis Risk
Solutions network.
Enhanced phone metadata points
Makes specific data points available, such as Porting,Spoofing, Phone Type, Carrier Type, Phone Status
Forwarding and more, to assist you in identifying
phone risks.
Configurable phone risk detection
Allows you to easily identify risky phones by utilizing
over 25 risk indicators and empowers you to makedecisions based on specific, targeted rules, customized
to your workflow processes.
Integrated authentication service
Allows a security code to be received via SMS text
message, email or voice call.

Benefits• Quickly determine accurate identities• Easily detect attempts to manipulate a trusted phone• Identify suspicious transactions associated with a phone• Reduce unnecessary work and costs due to fraud• Provide secure , insurance customer authentication
through a low friction process• Leverage built-in safeguards to avoid human error

For more information, call 800.869.0751

About LexisNexis Risk Solutions
LexisNexis® Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental
entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide rangeof industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices
throughout the world and are part of RELX (LSE: REL/NYSE: RELX), a global provider of information-based analytics and decision tools for
professional and business customers. For more information, please visit www.risk.lexisnexis.com and www.relx.com.

The Phone Finder and One-Time Password services are not provided by “consumer reporting agencies,” as that term is defined in the Fair Credit Reporting Act (15 U.S.C. § 1681, et seq.)(“FCRA”) and do not constitute “consumer reports,” as that term is defined in the FCRA. Accordingly, the Phone Finder and One-Time Password services may not be used in whole or inpart as a factor in determining eligibility for credit, insurance, employment or another purpose in connection with which a consumer report may be used under the FCRA. Due to thenature of the origin of public record information, the public records and commercially available data sources used in reports may contain errors. Source data is sometimes reported orentered inaccurately, processed poorly or incorrectly, and is generally not free from defect. This product or service aggregates and reports data, as provided by the public records andcommercially available data sources, and is not the source of the data, nor is it a comprehensive compilation of the data. Before relying on any data, it should be independently verified.
LexisNexis, Lexis, Nexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. Other products and services may be trademarks orregistered trademarks of their respective companies. Copyright © 2019 LexisNexis. All rights reserved. NXR13945-00-1019-EN-US