The DCM
Value Creation Story

A value creating business that achieves a more comfortable life and living through DIY
Value offered by DCM

We will create new products and services for our customers, ﬂexibly respond tochange, unite with the community, and achieve the form of an indispensable
company that serves society.

Materiality groups

Products and services that arecommunity-based and conceived
from a customer’s point of view

Business development moving forward
Management
resources

The unity of our highly-motivatedapproximately 20,000 employees

Database rooted in know-how andcommunities to meet DIY needsAbility to develop unique productsthat give consideration to people andthe environment andthat can be found nowhere else

Threats
Structural changes
to society andcustomer needs
Globalization ofbusiness conditions,homogenization of
the home
improvement retailer
business

Expandingthe areas in which
we do businessthrough promotionof mergers andacquisitions

Nationwide network of over 840 storesthat function as information hubs andallow us to cooperate with communities

Opportunities
Permeation of DIY inlife and living

Supply chain which can put information
to good use and which can stably
supply products

Financial foundation, which has
the ﬁnancial muscle necessary for mergers,acquisitions and investments andvaried procurement methods

Growing
expectations associal infrastructure

Deepening of relationships withcustomers with whom we create
new value

Transformation into an
integrated business that comprehensively
makes people’s lives more comfortable

Move from a company
that sells products to a company
that comprehensively provides
fulﬁlling lifestyles

Further pursuitof low-cost
operation

Taking on the challenge of creating a newgeneration of home improvement retailers～Revitalizing stores and expanding
the areas in which we do business～

Embrittlement ofgrowth prerequisites

Sustainably creating both corporate
and shareholder value
Better in-housebrand productdevelopment
structure

Achievement of a comfortable andsustainable community life and living

Promotion of circular economy anddecarbonization through products and stores

Store strategy

Medium to longterm threats
and opportunities【Valuable to DCM】

Creation ofour own unique
BOPIS styleBusiness Strategy※ BOPIS : Buy Online Pick-up In Store

Support of strong community
resilience against disasters

A sense of purpose andmotivation in working at DCM
developed through the feelings ofgratitude from customers【Valuable to society and the environment】
Social infrastructurethat can stably supply theproducts necessary for life,
living and work
Important bases supporting
living in communities whereaging population andthe falling birthrate is progressing
Afﬂuent lifestyles for customers
accented with DIY

Creation of a workplace where a diverse
array of human resources can be active
and respecting human rights

Construction of supply chain that gives
consideration to the environment and society

Stronger corporate governanceRegional and community development

Offering of products and services
that give consideration to theenvironment and resource
conservation, lifestyle proposals
Products and services for disasterprevention and damage limitation,
support for recovery