TOYOTA TSUSHO GROUP

GlobalCode of Conduct & Ethics

Table of Contents
1.
2.
3.
4.
5.

Message from the President of TTC
Our core Philosophy
10 Creeds of the COCE
COCE Confirmation Chart
Global Code of Conduct & Ethics(Explanations)

Itafula Lokuqukwethe
1.
2.
3.
4.
5.

Umlayezo oqhamuka kuMongameli wase TTC
Ifilosofi yethu
Izimiso eziyishumi-10 ze- COCE
Ishadi le –COCE
Izincazelo ze-COCE

2

1. Message from the President
Hello everyone!

As I, newly appointed President & CEO, reflect on the Global Code of Conduct & Ethics (“COCE”)
implemented 2 years ago, I feel a considerable responsibility to uphold TTC Group managements
consistent emphasis on adhering to the highest possible standards of safety and corporate ethics.
As our business domains rapidly expand globally, we have more opportunities in diverse markets
and with new partners. Since this will increase the complexity of decision-making and we must
make these decisions swiftly, it is more and more important to uphold and implement the sharedcore values of our Group, derived from the COCE.
I value the Toyota Tsusho Group Way, which is the “DNA” of our company, “On-site, hands-on, intouch”, “Teamwork” and “A passion for business”, and aspire for Toyota Tsusho Group to provide
solutions to the issues of our customers and the society, create new value and contribute to thebuilding of a prosperous future for all with our unique “Toyota Tsusho like work”.
I appeal to all members of Toyota Tsusho Group to ensure that each of you deeply understands
these 10 Creeds of the COCE yourself, and to all managers to engage with your staff more
frequently to ensure there is a shared, common understanding of why COCE is important.
We all must consistently put the COCE first, with integrity, and ingrain the COCE into our dailywork.
Let us take up this challenge together!
July 2, 2018
TOYOTA TSUSHO CORPORATION
President & CEO
Ichiro Kashitan

31. Umlayezo ovela kuMongameli
Sanibonani nonke!

Mina, njengoMongameli Kanye noCEO osanda kubekwa, kade ngicabanga ngeGlobal Code of
Conduct & Ethics ("COCE") eyasungulwa eminyakeni emibili edlule. Ngizwa kuyijoka lami ukuthi
kumele ngizibophezele ekugcineni nasekuphakamiseni izinga lokuphepha kanye neqophelelo
lokuziphatha komsebenzi elabekwa iTTC Group.
Njengoba izizinza zethu zohwebo zanda ngelikhulu inani emhlabeni wonke jikelele,sesinamathuba kwezokuhweba kanye nokubambisana nabanye abahwebi. Lokhu kuzokwenza
kube lukhunyana ukwenza izinqumo, kanti lezi zinqumo kumele zenzeke ngokuphazima kweso.
Sekubaluleke kakhulu kunakuqala ukuqikelela lokhu okusingathwe kwiCOCE.
Mina ngiyithathela eqophelweni eliphezulu indlela kaToyota Tsusho Group yokwenza izinto,
iyona eyinsika (DNA) yenkampani yethu. Indlela kaToyota Tsusho Group ithi; “kufanele sibe
esayithini lokusebenza, sizibambele ngezandla zethu futhi besesiyaxhumana. Siphinde
sisebenzisane, sithande ukuhweba, futhi njenge Toyota Tsusho Group siqikelele ekuxazululeni
izinkinga zamakhasimende kanye nomphakathi yethu. Yikho lokhu okwakha ama-values amasha
futhi kwenze abasebenzi babe nentshisekelo ekwakheni ikusasa eliqhakazile lawowonke umuntu
ngendlela engajwayelekile "ye- Toyota Tsusho".
Ngiyenxusa kubo bonke abangaphansi kwe Toyota Tsusho Group ukuthi niziqondisise kahle
izimiso ezilishumi zeCOCE ngokwenu, futhi bonke abaphathi bajwayele ukuhlanganyela
nabasebenza ngaphansi kwabo ukuze baqikelele ukuthi kunom’bono ofanayo, nokuqonda ukuthi
yini iCOCE ibaluleke kangaka.
Kumele sibeke iCOCEphambili, ngokuthembeka, siyifake emsebenzini yethu yemihla ngemihla.
Ake silithwale lelijoka sonke!
July 2, 2018
TOYOTA TSUSHO CORPORATION
President & CEO
Ichiro Kashitan

42. Our core Philosophy
Corporate
Philosophy

Living and prospering together with people, society, and theEarth, we aim to be a value-generating corporation that
contributes to the creation of a prosperous society.

Behavioral
Guideline

As a good corporate citizen, we will:⚫ Implement open and fair corporate activities⚫ Fulfill our social responsibilities and conserve the global
environment⚫ Offer creativity and provide added value⚫ Respect people and create a responsive workplace striving
to achieve job satisfaction

GlobalVisionLong-termbusiness plan
and annual plan5

2. Ifilosofi yethu
Indlelaesiyilandelayo

Ukuphila nomphakathi,ukuphumelela kanye nokuhloniphaumhlaba esiphila kuwo kuzokwenza isizwe esiphumelelayo.

Indlelayokuziphatha

Njengabasebenzi abahle,sizokwenzalokhu:⚫ Sizokwenza umsebenzi onganazo izimfihlo futhi
oneqiniso⚫ Sizogcina isibopho sokusiza umphakathi kanye
nokulondoloza imvelo emhlabeni wonke.
⚫ Sizodala amacebo azosithuthukisa.
⚫ Sizohlonipha abantu futhi senze indawo yokusebenzaesabelayo ezolwela ukuzuza ukwaneliseka emsebenzini
wethu.

GlobalVisionLong-termbusiness plan
and annual plan6

3. 10 Principles of the COCE
1) We are committed to “ANZEN” to create a safe and healthy work
environment.
2) We will comply with all applicable laws and regulations;
including anti-corruption, anti-trust and competition law, andtrade laws and regulations.
3) We are committed to accurate financial reporting.
4) We are accountable for compliance with all company rules.
5) We will act with integrity, honesty and transparency, and protect
and develop trust among all stakeholders.
6) We will contribute to the sustainable development of society.
7) We will promote and pursue environmentally friendly corporate
activities.
8) We will add value through innovation and “Kaizen” (continuous
improvement).
9) We will respect human rights.
10) We will embrace diversity and inclusion within our company andsociety.

7

3. Izimiso eziyishumi -10 ze-COCE
1) Sizibophezele ku “Anzen” ekwenzeni indawo yokusebenza
ephephile nehlanzekile.
2) Sihambelana nayo yonke imithetho kanye nezinqubomgomo sibala
ukungakhwabanisi, ukuthembeka, imithetho wokuncintisanisa kanye
nomthetho wokusebenza.

3) Sizibophezela ukubika imibiko eqondile yezezimali.
4) Sizimisele ngokuhambiselana nayo yonke imithetho yenkampani.
5) Sizokwenza izinto ngobuqotho, ngeqiniso nagokusobala,sivikele futhi
sithuthukise ukuthembeka kulabo esibambisene nabo.
6) Sizofaka uxhaso emphakathini othuthukayo ngokwanele.
7) Sizokhuthaza izenzo ezinhle nokulondoloza ezemvelo.
8) Sizothuthukisa ngokuba nemibono emisha njalo-njalo “Kaizen”.
9) Sizohlonipha amalungelo abantu.
10) Sizokwamukela ukwahluka kwenzinhlanga zabantu ngaphakathi
enkampanini nasemphakathini esiphila kuwo.

84. COCE Confirmation Chart
Is this consistent with COCE ?
NOIs this compliant
with company
rules?

YES

DO NOT PROCEED.
It may harmthe company.

Is this legal?
YES

NO

NO
YES

Is this consistent
with ourfundamental
philosophy?

Is safety andhealth secured?

YES

NO

Start

Can you
confidently tellthis to yourfamily?
YES

NOConsistency is confirmed.
You may proceed further.

Does thiscontribute to thesociety?
YES

DO NOT PROCEED.
It may harmthe company.

Does this respecthuman dignity?

Is thisenvironmentally
sustainable?

YES

YES
NO

9

4. Ishadi le-COCE
Ingabe kuyambisana ne-COCE ?
CHAIngabeiyavumelana
nemgomoyenkampani?

YEBO

NO

YEBO

UNGAQHUBEKI.
Lokhu kungalimaza
Inkampani.

Ingabekusemthethweni
lokhu?

CHA
YEBO Iphephile noma
ivikelekile
ngokwezempilo?

Ingabeiyavumelana
nefilosofi yethu?
YEBO

CHA

QALA LA

Ungazigqaja uma
umndeni wakho
uyafunda ngayo?
YEBO

CHA

Ukungaguquguqi kuqinisekisiwe.
Ungaqhubeka uye phambili.

Ingabeumphakathi
uyazuza noma
uyahlomula?
YEBO

UNGAQHUBEKI.
Lokhu kungalimaza
Inkampani.

Ingabe lokhu
kuyasihlonipha
isithunzi
namalungelo
abantu?

Ingabekuyayilimaza yini
imvelo?

YEBO

YEBO
NO

10

5. 10 Principles of COCE (explanations)Izimiso eziyishumi
1) We are committed to “ANZEN” to create asafe and healthy work environment.
The health and safety of our members is the foundation of our corporate
activities.
Therefore,•
We must protect the health and safety of each other.
•
We must comply with all health and safety regulations•
We must participate in health and safety training.

1) Sizibophezele ku “Anzen” ekwenzeni indawo
yokusebenzela ephephile nehlanzekile.
Ezenhlalakahle nezokuphepha zabantu bethu kuyisisekelo senkampani.
Ngakhoke,•
Kumele sivikele ezenhlalakahle nezokuphepha kwethu.
•
Kumele silandele yonke imigomo yezokuphepha nezenhlalakahle.
•
Kumele sibambe iqhaza kwezempilo nezokuphepha ngokuqeqesha.

112) We will comply with all applicable laws and regulations;
including anti-corruption, anti-trust and competition
law, and trade laws and regulations.
Compliance is a requirement in all of our actions.
Therefore,•
We must become familiar with all laws and regulations (includinginternational rules) that govern our area of responsibility and strictly
comply with them at all times.
•
We must ask for advice if we are unsure of anything.
•
We must report any non-compliance through the appropriate channels
provided.
A single violation of any law or regulation may lead to severe penalties, as well as
criminal charges and huge reputational damage.
Therefore,•
We must not offer, give or receive gifts, meals or entertainment for any
illegal or unethical purposes.
•
We must always act fairly in our duties.
•
We must be careful about discussing sensitive information like market share,pricing, stock levels, customers details etc.

122) Sihambelana nayo yonke imithetho kanye
nezinqubomgomo sibala ukungakhwabanisi, ukuthembeka,
imithetho wokuncintisanisa kanye nomthetho
wokusebenza.
Ukulandela imigomo kufuneka kuzo zonke izenzo zethu .
Ingakhoke,•
Kumele sizijwayeze nayo yonke imithetho kanye nezinqubomgobo (okubalwa
kukho imithetho yaphesheya kwezilwandle) ohola umthwalo esiwubambile
sikhathi zonke.
•
Kumele sicele usizo lapho esingaboni kahle khona.
•
Kumele sibike into engahambi ngohlelo siyibike ebantwini abafanele.
Ukungalandeli imithetho kungaholela ezinyathelweni ezinqala ongazithathelwa.
Ingakhoke,•
Akumele siphe noma sithathe izipho, ukudla, noma ezokuncebeleka
ukufezekisa izimfuno eziphula umthetho.
•
Kumele senze umsebenzi wethu ngendlela efanelekile nenobulungiswa.
•
Kufanele siqhaphele ukuthi kungaxoxwa izinto ezizwelayo.

133) We are committed to accurate financial
reporting.
As a member of a publicly listed company, the accuracy of our financial
information is essential both for us and for our stakeholders.
Therefore,•
We must take extra care to verify the numbers we provide or
submit.
•We must follow applicable accounting principles.
•
We must disclose our financial information in a timely,
accurate and non-misleading manner.
•
We must keep reliable, accurate and verifiable records of alltransactions.

3) Sizibophezela ukubika imibiko eqondile
yezezimali.
Njengelunga elibhalisiwe kuhla ezinkampanini zomphakathi, ukuqonda kwemibiko
yethu yezezimali kubalulekile kuthina nalaba esisebenzisana nabo.
Ngakhoke,•
Kumele siqikelele ngezinombolo ezivezayo.
•
Kumele silandele imigomo yakwa-accounting.
•
Kumelesivezeulwazingeszikhathi
zonke,
oluqondile
nangendlela engadukisi.
•
Kumele sigcine imilando ethembekile, eqondile Kanye
nefakazelayo

144) We are accountable for compliance with allcompany rules.
Therefore,••

We must ask about and read and understand all company rules.
We must follow all company rules and understand that any violation of
the company rules may lead to disciplinary action being taken againstme.

4) Sizimisele ekuhambisaneni nayo yonke
imithetho yenkampani.
Ngakhoke,•

Kumele sibuze futhi sifunde yonke imithetho yenkampani ukuze
sizokwazi ukuyiqondisisa.

•

Kumele sigcine imithetho yenkampani, siyiqonde ukuthi ukuphampana
nomthetho wenkampani kungaholela ezinyathelweni ezinqala

15

5)

We will act with integrity, honesty and transparency,
and protect and develop trust among all stakeholders.
As a good corporate citizen, and employee of the Tsusho group, we commit
to honesty, integrity, and transparency beyond the laws and rules.
Therefore,•
We will be honest at all times.
•
We must respect and protect all information.
•
We must not deal with anyone who is connected to criminal
activity.
•
We must disclose any conflict of interest regarding our
responsibilities to the company and must not prioritize personal
interests over the company’s interests.
•
We must not use the company’s property for purposes otherthan that of the company.

5)

Sizokwenza izinto ngobuqotho, ngeqiniso nangokusobala,sivikele futhi sithuthukise ukuthembeka kulabo
esibambisene nabo.

Ngengomsebenzi omuhle wase “Tsusho group”, siyazibophezela eqinisweni,ubuqotho
kanye nokuthembeka okumsulwa ngaphezu kwemithetho ebekiwe.
Ngakhoke,•
Sizosebenza ngeqiniso ngasosonke isikhathi..
•Sizohlonipha bese sivikele lonke ulwazi .
•Kumele singazihlanganisi nabantu abanobugebengu.
•
Kufanele siveze konke kubesobala, singabeki izinto zentu ngaphambi
kwenkampani•
Singasebenzisi amathuluzi enkampani ngaphandle kokwenza umsebenzi
wenkampani kuphela.

166) We will contribute to the sustainable
development of society.
We believe that the key to our continued success in the future is to work closelywith people, the communities and always considering the earth.
Therefore,•
We should work together with local business, community andgovernmental authorities to make sure we are meeting the needsof these stakeholders in order to build a strong foundation for
future success.
•We will always promote social contribution activities around theworld, particularly in education, social welfare and theenvironment.

6) Sizofaka uxhaso emphakathini oluzosekela
intuthuko.
Siyakholelwa ukuthi ukhiye wokuphumelela njalo kanye nesikhathi esizayo
ukuthi sisebenze eduzane nabantu kanye nomphathi njalo siphinde sivikele
nomhlaba wethu.
Ingakhoke,•
Kumele sisebenze namabhizinisi asendaweni yethu, umphakathi
wethu kanye namalunga ka –hulumeni ukuze siqinisekise ukuthi
izidingo zabantu esisebenzisana nabo ziyafezeka. Lokhu kuzowakha
ifawundeshi yokuphumelela ngesikhathi esizayo.
•
Sizohlala sikhuthaza imisebenzi enesandla esihle emphakathiniikakhulukazi imfundo, ezenhlala-kahle, kanye nemvelo.

177) We will promote and pursue environmentallyfriendly corporate activities.
Harmonizing our corporate activities with the environment is rooted deeply
in our core philosophy.
Therefore,•
We must strictly comply with environmental laws.
•
We must reduce waste, re-use products and recycle.
•
We will always consider the impact on our environment when
conducting our business.

7) Sizokhuthaza izenzo ezinhle zokulondoloza
ezemvelo.
Umsebenzi ovumelana nemvelo umsuka wayo ukufilosofi yethu.
Ingakhoke,•
Kumele sihambisane nemithetho yezemvelo.
•
Kumele sinciphise udoti bese sisebenzise kabusha imikhiqizo.
•
Sizohlala sicabanga umthelela esinawo kwimvelo yethu
umasiqhuba ibhizinisi lethu.

188) We will add value through innovation and“Kaizen” (continuous improvement).
To keep growing as a company and to contribute to the changing society, it isimportant for us to create new ideas and continuously improve our corporate
activities.
Therefore,•
We must share our different ideas and expertise so that we cancontinue to improve our business•
Through Kaizen, we must always look for ways to improve on oursafety systems and processes.

8) Sizothuthukisa ngokuba nemibono emisha
njalo-njalo “Kaizen”.
Ukuze sikwazi ukuqhubeka nokukhula njengenkampani kumele sakhe amacebo
amasha ukuze sikwazi ukufaka isandla emphakathini kanye nokushintshashintsha
kwawo.
Ingakhoke,•
Kumele sabelane amacebo ethu kanye nobuchwepheshe ukuze sikwazi
ukuqhubeka sithuthukise ibhizinisi lethu.
•
Ngokusebenzisa u-Kaizen, kumele sifune izindlela zokukwenzakangcono
ikakhulukazi izindlela zokuphepha kanye nezindlela zokukhiqiza.

199) We will respect human rights.
Respecting people is rooted deeply in our core philosophy. We have
Zero tolerance towards any human rights abuses.
Especially:•
We must not be involved in any business that is against human dignity.
•
We must not discriminate based on race, color, gender, religion or
national origin.
•
We must not be involved in any child labor, human trafficking or
any other kind of forced or involuntary labor.
•
We must not tolerate any form of harassment.
•
We must not deal with any person that is involved in any humanrights abuses9) Sizohlonipha amalungelo abantu.
Inhlonipho isuka kwifilosofi yethu ingakho singakubekezeleli ukuhlukumezwa
kwamalungelo abantu.
Ikakhulukazi:•
Kumele singazihlanganisi namabhizinisi angahambiselani namalungelo
Kanye nesithunzi sabantu.
•
Kumele singabandlululi abantu ngokwebala, ngobulili noma
ngokwemvelaphi yabo.
•
Kumelesingahlangani
nokusebenzisa
izinganeokungekho
emthethweni, ukudayiswa kwabantu noma ukusebenzisa abantu
ngaphandle kwemvumo yabo.
•
Kumele singakubekezeleli noma yikuphi ukuhlukumezwa emsebenzini.
•
Kumele singahlangani nabantu abahlukumeza amalungelo abantu.

2010 ) We will embrace diversity and inclusion
within our company and society.
We believe that diversity and inclusion are the key to innovation and growth of ourcompany. Our diversity enables us to use different opinions in order to respond to thechanging dynamics of the business environment and customer needs worldwide.

Therefore,•
We will promote a diverse workplace where people from different
races, national origins, genders and ages actively work together.
•
We will promote equal opportunity to all members.
•
We will promote open communication throughout and between alllevels of our members and organizations.

10 ) Sizokwamukela ukwahluka kwenzinhlanga
zabantu ngaphakathi enkampanini
nasemphakathini esiphila kuwo.
Siyakholelwa ukuthi ukuhlangana kwezinhlaka nokubandakanyeka kwawo wonke
umuntu kuwukhiye wokuthuthuka enkampanini yethu. Ukuhlukahlukana kwezinhlanga
kusenza sikwazi ukuthi sisebenzise imibono ehlukahlukene ukuze sikwazi ukubhekana
nezimo ezihlukahlukene endaweni yebhizinisi nezidingo zamakhasimende.
Ingakhoke,•
Zizokhuthaza ukuhlukahlukana kwezinhlanga endaweni yokusebenza laphoabantu bobulili, bobuzwe, iminyaka Kanye nebala, okungafani besebenza
bonkana.
•
Sizokhuthaza amathuba ngokulinganayo.
•
Sikhuthaza ukuxhumana okuvulelekile kuwowonke amazinga amalunga
ethu.

21

IMPORTANT NOTICE:• All employees must report any violation of this COCE throughthe appropriate channels provided• All employees are entitled to report a violation anonymously• The company will protect your identity and no retaliation will betaken against any employee who reports such a violation

ISAZISO ESIBALULEKILE:• Bonke abasebenzi babike ukwephulwa kwemithetho ka- COCE
ezindaweni nakubantu abafanele.
• Wonke umsebenzi unelungelo lokungazibiki igama lakhe.
• Inkampani izovikela ukuthi umuntu akavezwa futhi ngeke kube
khona ukuziphindiselela.

TOYOTA TSUSHO CORPORATION
Compliance & Crisis Management Dept.
Compliance Management GroupFirst Edition July 1st, 2016
Second Edition July 2nd, 201822