The cover illustration is a rendering of the Tokuyama
Factory, located in the Shunan industrial complex
with views of the Seto Inland Sea. The factory isrendered in gentle shapes in sharp contrast to its
man-made, physical presence, and is meant toevoke Tokuyamaʼs pursuit of creating new value forthe future.

T O K U Y A M A

CONTENTSV I S I O N

to Shape the Next Century

Since its founding in 1918, the Tokuyama Group has overcome many obstacles on its quest to
deliver products and services that truly benefit people’s lives. From the production of soda ash in
Japan to cement and diverse chemicals, Tokuyama makes the most of its technology and experience
As it embarks on another 100 years in business, Tokuyama will keep striving to create innovative
products and services to deliver on its mission: “Centered on the field of chemistry, the TokuyamaGroup will continue to create value that enhances people’s lives.”

Centered on the field of chemistry,
the Tokuyama Group will continue
to create value that enhances
people’s lives
Aspirations
Shift from a focus on quantity toquality〈FY2025〉

Global leader in advanced materials
Leader in its traditional businesses
in Japan

About us4

Message from the President

6

Tokuyama’s Business and the SDGs

8

The Value Creation Process at Tokuyama

10H istory of Value Creationby the Tokuyama Group12

Tokuyama and CSR

14Materiality Assessment

Feature16

Feature 1

20

Feature 2

Featureto serve a wide range of sectors including electronics, ICT, healthcare, environment, and energy.

Mission

About usHarnessing the Potential of ChemistryC reating a Low-Carbon,
Recycling Oriented Society
Stakeholder Dialogue

Working with Communities

for Circular and Symbiotic
Socioeconomic Development

ValuesEnvironment

A higher and broader perspective

24

Tokuyama’s Responsible Care

Personnel who consistently surpass
their predecessors

26

Tokuyama’s Environmental Management

28

Helping to Fight Global Warming

Integrity, perseverance, and a senseof fun30

R educing Substances with Environmental
Impact and Waste

33

Chemicals and Product Safety

Environment

Customer satisfaction is the sourceof profits

SocietyA ccident Prevention and Occupational
Health and Safety

36

Communication with Stakeholders

38

Developing Talent and Promoting Diversity

41

Creating a Health-Conscious Workplace

Society34

GovernanceCorporate Governance

44

Risk Management and Compliance48

BusinessActivities and Biodiversity/
Detailed Data

50

Site Reports

57

Third-Party Review

55 Company Outline
58 Editorial Policy

Governance42

Message from the President

This includes building a shared recognition of theCompany’s long-term priorities with the outside
directors, and discussing Tokuyama’s future vision
based on it.

Responsible Care

highest priority in fiscal 2020. In fiscal 2019, werecorded one minor accident at a contractor. In ad-

decline, we are reviewing our environmental training

and establishing rules to ensure that all employees

receive training and education, in order to enhance
our everyday efforts to achieve zero emissions.

￨

Reducing CO₂ Emissions

We are making every effort possible to reducecarbon dioxide (CO₂) emissions. Nearly all of
power plants. To reduce these emissions, we are

4

TOKUYAMA CSR REPORT 2020and human resources for technology development.

In the healthcare field, we are developing supple-

drugs in order to supply products that enhancemeasures will become even more important in the
future as a consequence of climate change. We

will focus on providing solutions as a chemicals

manufacturer, such as supplements that enhance
immunity and systems to facilitate rapid testing.

￨

COVID-19 Response

To secure business continuity, we are taking evenstronger measures to diversify our raw material
suppliers. We are establishing multiple supply

networks for pharmaceutical bulk ingredients andintermediates synthesis, and rebuilding our procurement networks in Japan.

In response to COVID-19, starting in March 2020

increasing combustion efficiency and switching

we changed our rules to enable more employees to

In January 2020, we launched the CO₂ Project

onwards, almost nine out of ten of our employees infrom fossil fuels to biomass for power generation.

Group, which is responsible for developing a
scenario and roadmap for the long-term reductionof CO₂ emissions. The elements of the roadmap
include shifting to biomass power generation andwork from home, prioritizing their safety. From April
Tokyo, Osaka, and other urban areas were working

from home. We are taking this opportunity to implement changes that will improve productivity.

As part of our community initiatives, in April

renewable energy, reconfiguring manufacturing2020 we donated sodium hypochlorite (for use as

technologies for putting CO₂ to use as a raw

turing is based. We are also committed to doing

processes to use emitted CO₂, and developing
material. We will incorporate the roadmap into ourbusiness plans to ensure that it is executed.

ing efficiently at home may enable employees tocontinue their careers when faced with life events
such as having a child, parenting or elderly care.

Working from home also increases opportunities

for men to take on a share of family care andhousehold duties. This will increase the acceptanceof parenting and elderly care leave. Furthermore,widespread access to 5G networks in the future will
enable people to work in more diverse ways. For
example, there will be more types of work available

to persons with disabilities. In light of these trends,
we are working hard on diversity and inclusion man-agement, including promoting equal opportunities
for women.

￨

Contributing to a Sustainable WorldIn September 2019, Tokuyama Corporation became a signatory to the United Nations Global Com-pact. Since fiscal 2017, we have been implementing
initiatives to achieve the Sustainable Development

Goals (SDGs) as part of our commitment to corpo-

rate social responsibility (CSR). In order to align ourbusiness targets and achievement strategies with

our CSR commitment and further enhance these
CSR efforts, we are incorporating CSR into our next

medium-term management plan. Moving forward,
more emphasis will be placed on environmental issues. We recognize that it will be difficult to survive

unless we deliver on CSR goals and help to achieve
the SDGs through our business activities, doing ourpart to build a sustainable world.

a disinfectant) to Shunan City, where our manufac-

what we can as a chemicals manufacturer to help

Governanceto assemble our next medium-term business plan.

to reduce CO₂ emissions. We will invest in facilities

We expect that having more employees work from

Society

Tokuyama’s CO₂ emissions come from its private

the functional expertise of our outside directors

heat consumption at data centers, thereby helping

Changing How Employees Work, andManaging Diversity and Inclusion

Environment

0.1 percentage points. While this was only a small

Corporate Governance Code. We are drawing on

itate the adoption of electric vehicles and decrease

people’s health and quality of life. Infectious disease

99.8% reuse/recycling rate for waste, down byof our Board, meeting the standards under Japan’s

hanced heat-dissipating performance, we can facil-

all unsafe elements from the worksite that could
In terms of the environment, we achieved a

In 2019, outside directors accounted for one-third

home will change our organizational culture. Work-ments including bulk pharmaceuticals for genericlead to accidents.

￨

technology (ICT), we are focusing on heat dissipation

In the field of information and communications

dition to conventional safety measures focusing on
worksite safety training, we are working to remove

Strengthening Corporate
Governance￨materials. By supplying materials that offer en-

Safety and accident prevention continues to be ourHiroshi Yokota
President￨Addressing Social Issues throughOur BusinessFeature￨About usCreating Value That Benefits People’s Lives
through Chemistrycommunities in times of need.

TOKUYAMA CSR REPORT 20205

About us

Tokuyama’s Business and the SDGs

▶ Semiconductor materials
Polycrystalline silicon is used to make silicon wafers for semiconductors. Tokuyama holds the top market share in Japan.

Tokuyama manufactures products that are useful to customers and make the world better, applying
its own technology to the priority fields of environment and energy, ICT, and healthcare. In this way,
Tokuyama is helping people to live with greater convenience, amenity, and security.

▶ Thermal management
materials

How Tokuyama’s Business Addresses
the SDGs
The Tokuyama Group is committed to contributing

to the achievement of the Sustainable Development
Goals (SDGs) adopted by the United Nations Gener-▶ High-purity chemicals forthe electronic industry

Supporting innovation

High-purity chemicals including metal-cleaning solvent, photoresist developer, and isopropyl alcohol (IPA) meetneeds in the manufacture of advanced
semiconductors.

al Assembly in September 2015. The Group verifies
Adopted by the United Nations, the SDGs address issues facing all of
humanity. Meeting these goals by the target year of 2030 will require
global-scale cooperation.

FeatureNitride ceramic materials offer excellent heat dissipation performance toenhance the performance of power
control elements.

that its products and business activities are in align-

ment with the SDGs in the conduct of its business.

IC

The Group updated its SDG implementation policyin December 2019. Under this policy, the Group will

T
Environment

continue pursuing R&D targeted toward the SDGs,
aiming to be essential to society and remain the
choice of customers.

E n v i r on m e n t & E n

erg

y

H

▶ Hydrogen
Hydrogen is a co-product of the manufacturing process for caustic soda, and holds
promise as a next-generation energy source.

lt
ea

hca

re

▶ Disinfectant and bleach ingredients
Sodium hypochlorite is a tap water disinfectant and household
bleach ingredient. Tokuyama donated sodium hypochlorite to
Shunan City to support its COVID-19 response.

▶ Recycling of industrial waste
Industrial waste that would otherwise be incinerated or ends up
in landfills is recycled to makecement and other materials.

▶ Utilization of waste plastic
for fuel
Waste plastic is collected and used in cement
factories as alternative thermal energy.

Caustic soda is used to reduce environmental
impact through its use in flue gas desulfurization, wastewater neutralization treatment, etc.

6

TOKUYAMA CSR REPORT 2020

▶ PVC windows
PVC windows are more airtight and better
insulated than typical aluminum sash windows,
which reduces electricity consumption forheating and air-conditioning, and significantly
reduces CO₂ emissions.

Contributing to healthand longevity▶ Bulk pharmaceutical
ingredients
Process development for active
ingredients in treatment drugs fordiabetes, hypertension, and allergies, and manufacturing of bulk
ingredients and intermediates.

These innovative materials contributeto healthy teeth, including the world’s
first smart chromatic technology that
adapts to match any tooth color fromone shade.

▶ Medical diagnosis 
systems
Sample test automation systems forclinical testing significantly alleviate
the burden on medical practitioners
and support medical settings.

▶ Plastic lens-related materials▶ Microporous film

Photochromic lens materials help to protect
the eyes from UV rays.

Microporous films that repel water but
allow air and moisture to pass throughare used in back sheets for disposable
diapers and feminine napkins.

TOKUYAMA CSR REPORT 2020

Governance▶ Wastewater processing

Creating a low-carbon,
recycling oriented society

Society▶ Dental materials

7About us

The Value Creation Process at Tokuyama
TOKUYAMA VISIONIn pursuing the Tokuyama Group’s mission of creating value that benefits people’s lives throughCreating Value That Beneﬁts

chemistry, we practice CSR in management, based on management resources amassed over a century

Peopleʼs Lives through Chemistryin business, and conduct our business activities with consideration for environmental, social, andgovernance performance. You can count on the Tokuyama Group to do its part in building a sustainable
world by leveraging its core technologies to supply products that help solve social issues.

Tokuyama
Specialty Chemicals

Global issues▶ Climate change andglobal warming mitigation▶ Biodiversity conservation

Tokuyama s Unique
Technologies
High puriﬁcation

Polycrystalline silicon, silica,
and ceramic materials

Powder technology

Life & Amenity

Reduction nitridization

Organic functional materials,
pharmaceutical APIs

SinteringSol-gelTraditional Businesses

Photopolymerization
Crystallization, deposition

Chemicals

Safety and security▶ Natural disaster mitigation▶ Improved labor conditions

Electrolysis technology,
reﬁning technology

Electrode and membrane

Sintering technology, resource
reprocessing technology

Organic synthesis anddirect hydration▶ Cybersecurity measures▶ Contribute to healthy
longevity▶ Sustainableinfrastructure building▶ Improved industrial
competitiveness

8

TOKUYAMA CSR REPORT 2020

Highly integrated and higheﬃciencyTokuyama Factory
Seventh-largest private power
plant capacity in Japan・Environmental management
・Energyconservation

・CO₂ emissions
reduction

Honest andcommitted
human resources

Financial
CapitalSound
management

Socially
Responsible
Management

・Waste management

・Management of chemical substances
・Resource recycling

・Governancestructure
Human Capital▶ Recycling of industrial waste▶ Wastewater processing

・Compliance

・Process safety anddisaster prevention

refuse, and by reusing co-products
generated by manufacturing processes.

Supporting innovation
ICT▶ Semiconductor materials

By enabling higher performanceand eﬃciency in consumer electronic▶ Thermal management materials

and energy products, Tokuyama helps▶ High-purity chemicals
for the electronic industry

and prosperous.

to make society more convenient

Healthcare▶ Bulk pharmaceutical ingredients▶ Disinfectant, bleach ingredientsContributing to healthand longevity▶ Plastic lens-related materials

Tokuyama provides products for・Diversity▶ Medical diagnosis systems

・Respect for human rights

waste plastics, sludge, and other▶ PVC windows▶ Microporous film・Work-life balancesustainable society by recycling▶ Utilization of waste plastic
for fuel・Occupational healthand safety

・Risk management ・Product quality and safety

Tokuyama helps to build a more

▶ Dental materials

pleasant and healthy living. Especiallynotable are bulk pharmaceuticals forgeneric drugs, and plastic lensmaterials produced with its unique

Governance▶ Increased regional
vitality

Natural harbor and competitive
industrial complex▶ Hydrogen

Creating a low-carbon,
recycling oriented society

Society

Low birth rates,
aging demographics

Environment & Energy

Molecular design

CementManufacturing Capital

Customer-oriented R&D andbusiness activities

Social Vision to Be Achieved (Outcomes)

Environment▶ Stable procurement ofenergy, resources,
and food supplies

Specialty Products

SDG-Oriented Products (Output)

FeatureSocial Issues

organic synthesis technology.

TOKUYAMA CSR REPORT 20209

1976 Commenced polyoleﬁn ﬁlm businessTokuyama Corporation was founded in 1918 by Katsujiro Iwai,
who operated an import trading business. The company was

Tokuyama, Yamaguchi Prefecture, now known as Shunan City.

For more than a century, Tokuyama has answered diverse needs

1995 Established Shin Dai-ichi Vinyl Corp.
as a joint venture of PVC business

1966 Commenced polyvinyl chloride businessby supplying raw materials and developing new materials and1978 Commenced dental materials andtechnologies that have been essential to industrial progress.

equipment businessTokuyama is committed to fulfilling its role as a chemicals

1982 Commenced consumer products business
Commenced ﬁne chemicals business1967 Commenced ion exchange
membrane business

Completed construction of Higashi plant1952 Commenced electrolytic chlor-alkali businesssoda ash in Tokuyama, Yamaguchi

1960

Prefecture (currently Shunan City)

Commenced production of precipitated silica(ceased production in 2010)

Completed construction of Nanyo cement

plant to expand cement businessto expand petrochemical business1970 Commenced production of polypropylene (PP)1971 Commenced construction materials business
Established Tokuyama Fiberglass Corp.

(currently Tokuyama Mtech Corp.)

1927 First shipment of soda ash
1938 Completed construction of captive central
power station

1961 Commenced ready-mixed
concrete busines

Commenced production of cement

1940 Commenced production of calcium chloride

to

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2005 Established Tokuyama Chemicals (Zhejiang)
Co., Ltd. in China for fumed silica business2009 Established Tokuyama Malaysia Sdn. Bhd.
for PV polycrystalline silicon business(sold oﬀ in 2017)2013 Established Yamaguchi Liquid Hydrogen Corp.
for liquid-hydrogen business1996 Established Taiwan Tokuyama Corp. andTokuyama Electronic Chemicals Pte. Ltd.

in Singapore for high-purity chemicals business

Established Tokuyama Nouvelle Calédonie S.A.

in New Caledonia, for cement business1983 Commenced high-purity chemicals businessfor electronics industry

i

soc

d

ove

m
ety

Commenced medical diagnosis systems business1999 Established Sun Arrow Kasei Co., Ltd.
for PVC compound busines

2000 Established Yamaguchi Eco-Tech Co., Ltd.
as a joint venture in recycling waste

1984 Commenced polycrystalline silicon businesscompany of PVC window business2001 Established Tokuyama Polypropylene Co., Ltd.

1972 Commenced production of isopropyl
alcohol (IPA)

as a joint venture in polypropylene business1985 Commenced aluminum nitride business
Commenced gas sensor business by means ofmdniu r foomoaam ostw
d
p
ce
du
ase
Pro increpheltoincinerator ash

Established Excel Shanon Corp. as aequity participation in Figaro Engineering Inc.
Completed construction of Kashima Factory

Established Tokuyama Dental Corp. for dental

Established Tokuyama Chiyoda Gypsum Co., Ltd.
for recycling of waste gypsum boards

2014 Established TOKUYAMA & CENTRAL SODA Inc.
(currently Tokuyama Soda Trading Co., Ltd.)for soda ash and calcium chloride busines

2015 Established Tokuyama METEL Corp.

materials and equipment businessfor industrial detergent business2002 Established Shanghai Tokuyama Plastics Co.,2019 Finished construction of Taiwan Tokuyama

Ltd. in Shanghai, China for polyoleﬁn
microporous ﬁlm businessCorporation s second (Yunlin) plant for

manufacturing of high-purity chemicals forthe electronics industry

2004 Established ASTOM Corp. for ion exchange
membranes and systems

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1973 Closed chlor-alkali plant using mercury
cells process

1975 Commenced chlor-alkali production using
diaphragm cell process

1988 Established A&T Corp. and commenced medical

Governanceedlish 4b
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1924 First shipment of caustic soda

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Featuremanufacturer to be part of the solution to social issues.

(currently Tokuyama Corp.) to produce

venture of polyoleﬁn ﬁlm business1964 Commenced petrochemical businessoriginally called Nihon Soda Kogyo Co., Ltd. and was based in

1918 Established Nihon Soda Kogyo Co., Ltd.

1992 Established Sun · Tox Co., Ltd. as a joint

Commenced PVC window business

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History of Value Creation by the Tokuyama Group

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diagnosis system and equipment business1989 Completed construction of the Tsukuba
Research Laboratory

TOKUYAMA CSR REPORT 202011

About us

Tokuyama and CSR
Tokuyama has created this symbol for CSR

Tokuyama practices corporate social responsibility (CSR) by fulfilling its mission to use chemistry tocreate value that enhances people’s lives. By leveraging the chemical technologies it has developed andpracticing socially responsible management, Tokuyama will continue to create and supply new value thatbrings contentment to people and contributes to social progress.

promotion. Depicting a sunflower, the symbol

is intended to convey the Company’s active,

healthy and honest stance toward CSR. Under thissymbol, the Tokuyama Group will not only pursue complianceand efficiency in its business operations, but will also work to

Signatory to United Nations

develop into a vibrant, sound corporate entity that is socially andGlobal Compact

environmentally beneficial and is trusted by all stakeholders.

In September 2019, Tokuyama Corporation

became a signatory to the United Nations

Tokuyama Vision and CSR

Tokuyama is creating products that help to address

CSR Framework

Tokuyama complies with the Ten Principles of

In May 2016, Tokuyama adopted a corporate vision

Secondly, Tokuyama is meeting its social responsi-

Tokuyama operates a CSR Promotion Council

under the four headings of human rights,

controls and practicing risk management and(hereafter, “President”) and comprises all executive

social issues through its businesses and R&D.

that includes the mission of creating value that en-bilities in business processes by ensuring internal

Tokuyama’s efforts to fulfill its social responsibilities.

compliance. As a chemical manufacturer, Tokuyama

hances people’s lives through chemistry. This guides

In the vision, Tokuyama articulates an aspiration

to “Shift from a focus on quantity to quality.” The
Tokuyama Group recognizes that it must practiceCSR-oriented management if it is to shift to quali-

March 2018, Tokuyama revised its basic philosophy

for CSR-oriented management to state that the

represents a major social responsibility, and it has
a corporate framework in place for Responsible

Care. This framework ensures the operation andcontinuous improvement of management systems
for safety, the environment, and quality.

Tokuyama Group’s CSR
Frameworkforced labor, and asks suppliers to comply withthese principles.

Basic Philosophy of Tokuyama’s
CSR-Oriented Management

endeavoring to further enhance its socially
responsible management.

internal controls.

The Risk Management and Compliance Commit-

is chaired by the director responsible for CSR. The
management and compliance, which are the twopillars at the core of internal controls (see page 44).

Strengthening Our Efforts toAddress Material Issues,

to Build a Sustainable Future

Hideo Sugimura
Director, Managing Executive Officer

in charge of Corporate Social Responsibility

Society

CSR

In addition, the entire Tokuyama Group is

the council discusses important matters related tocommittee has a central role in implementing risk

Activities. Tokuyama also prohibits child labor andlabor, environment, and anti-corruption.

rate governance and internal controls. Accordingly,

its Code of Conduct and Guidelines for Businessof social issues.”

Tokuyama’s mission of creating value that

CSR is built upon a platform of appropriate corpo-

tee operates under the CSR Promotion Council andrights and prohibit discrimination is outlined inenhances people’s lives has two drivers. Firstly,

cies and goals, and facilitates their implementation.

Tokuyama’s commitment to respect humanGroup will “continuously work with society to build asustainable future by contributing to the resolution

officers in Japan. The council decides on CSR poli-

the UN Global Compact, which are organized

Environment

tative growth in addition to quantitative growth. In

also recognizes that practicing Responsible Carechaired by the President and Executive Officer

Feature(UN) Global Compact. Under this commitment,

Resolving Social Issues
Internal Control
Risk Management
Compliance
Responsible CareFair Trade /Security Trade

Tokuyama approaches its CSR
activities in accordance with abasic philosophy of continuously
working with society to build asustainable future by contributing
to the resolution of social issues
and earning greater trust fromvarious stakeholders with the aimof improving corporate value.

Creating value that enhances people’s lives through chemistryGroup’s CSR issues both fromheritage for a century in business. Our approach of resolving

side-in (external) perspective.

is the keystone to Tokuyama’s existence and has been its coresocial issues through corporate activities is precisely how wepractice corporate social responsibility in management.

In order to remain worthy of the public’s trust, Tokuyama

gives utmost priority to disaster prevention and safety, whilestrengthening internal controls to enhance stakeholder con-fidence. We also have a duty as a chemicals manufacturer

al importance to the Group and made it a priority to achieve
our fiscal 2020 targets based on key performance indica-

tors (KPIs). The Group’s achievement level for fiscal 2019 issummarized on page 15 of this report.

In fiscal 2020, we will strengthen our pursuit of material

sible Care.

reduce CO₂ emissions or contribute to the achievement ofSDGs into our management priorities, we reviewed thea strong effort to develop products and technologies that
SDG targets.

TOKUYAMA CSR REPORT 2020

13

Governanceissues that have yet to be fully addressed. We will also makeIn fiscal 2019, during the process of incorporating theTOKUYAMA CSR REPORT 2020

As a result, we identified nine CSR issues that are of materi-to ensure the safety and quality of our products and reduce
environmental impact, and we do this by practicing Respon-

12

an inside-out (internal) and out-Materiality

FY2020 Targets / Key Performance Indicators (KPIs)

Helping to fight global
warming

Tokuyama has been pursuing a variety of initiatives in an effort to create value that enhances people’s

disclose the details of its initiatives and the outcomes so that they can be readily understood.

Environment

Tokuyama has made it a management priority to strategically tackle these material issues, and will

3% reduction (compared with
FY2005 levels)▶ p.16, 28

Conserving theenvironment

and the issues were ranked in terms of importance.

agement priorities. This assessment extracted andidentified issues that are of particular material im-

portance to Tokuyama, so that it can concentrate its
management resources on resolving these issues.

After the priority and quantification of the material
issues was reviewed based on third-party feedback,the CSR Promotion Council made the decision to

designate nine material issues and four CSR issues.

In fiscal 2019, Tokuyama implemented PDCA

Disclose GHG emissions including for Group
manufacturing subsidiaries outside Japan
Waste effective utilization rate

Maintain at 92%

A

Zero emissions to landfills

Maintain 99.9% reuse/recycling rate

Bmanagement by verifying the action taken on

Global Reporting Initiative (GRI) guidelines as a

as making necessary improvements. The material

issues outlined in the ISO 26000 standards andstarting point. The stakeholder issues, issues fromthe medium-term management plan, and CSR goals

were then reviewed to extract the CSR issues.

The importance of the issues was rated fromboth a stakeholder and corporate perspective,

and assessed for materiality as per the GRI Stan-

dard. Through this process, 13 issues of materialmaterial issues and achievement of KPIs, as wellissues were reviewed by assessing the progress of

the initiatives at the start of fiscal 2020, and theorder of priority and scope of impact (boundaries)
were reviewed. Additionally, Tokuyama is engaging

stakeholders and external authorities in dialogue toverify the suitability of the material issues.

Preventing accidents
and preparing fordisasters▶ p.34, 41

Developing products
and technologies that
address social issues▶ p.33Engaging with local
communities

B

Comply with legal requirements and otherregulations, achieve zero environmental
accidents

Accidents and disasters (requiring workabsence/no absence)

Zero accidents and disasters

B

Maintain zero accidents and disasters

Expand process safety training and drills

A

Improve process safety management level

Expand risk assessments, change
management, and hazard prediction(kiken yochi ) activities

A

Foster and improve the safety culture

Utilize IoT and transfer skills

A

Provide amenable working conditions

A

Provide amenable working conditions

Expand product lines relating
to IoT and heat dissipation,and create new businesses for
related materialsA xpand the development of products andEtechnologies that help to resolve social
issues, focusing on the SDGs

Expand and globalize productlines related to healthcare, andcreate new materials

A

Zero infractions ofchemical-related regulationsA

Develop products and technologies that help
to resolve social issues, focusing on the SDGs

Assess safety through product assessments
Follow regulatory trends in and outside ofJapan and practice complianceA

Continue to manage risk using Group-wideexport control system
Harmoniously co-exist and cooperate with
communities

Community dialogue

Contribute to communities

Hire in the community

Actively engage in community
events

STEP

2

STEP

3

4

Extract the social issues from the social
requirements and Tokuyama s businessactivities

Order of priority

Decide the order of priority based on theimportance to stakeholders and Tokuyama

Review by experts

Review the order of priority and quantiﬁcation
based on feedback from outside experts

Commitment from management

Engaging with local
communitiesTOKUYAMA CSR REPORT 2020

Developing products andtechnologies that addresssocial issues

Developing humanresources

Promoting CSR procurement▶ p.38

Increasing customer
satisfaction

Emphasizing diversity

Promoting mental andphysical health

Developing human resources
Managing chemical
substances

Strengthening corporate
governance
Implementing risk
management and practicing
compliance

Emphasizing diversity▶ p.38Adopt CSR procurement
guidelines that take into accountnot only the environment but
also human rights, compliance,and other key issues

Harmoniously co-exist and cooperate with
communities

A

Contribute to communities

A

Survey and manage supply chains based on
CSR procurement guidelines

A
A

Develop the next generation of managers

A

Develop the next generation of managers

Put the right people in the right positions according to their career plan and job
skills, and increase the job rotations

A

Put the right people in the right positions
according to their career plan and job skills,
and increase the job rotations

Establish human resources development practice that links goals and feedback

A

Develop global human resources

Promote diversity and inclusion

KPIs for women in the workplace

B

Promote diversity and inclusion

Employ persons with disabilities

Employment rate: 2.2%

B

Employ persons with disabilities

Promote work-life balance

Gender equality
Parenting/nursing care leaves

AA

Promote work-life balanceA

Respect for human rights

Respect for human rights

CSR issues

Increasing customer
satisfaction

CSR Promotion Council discusses thesuitability of the material issues and approves
them
Important

14

Preventing accidents andpreparing for disasters

Develop CSR procurement guidelines

A
A

Importance to Tokuyama

Very
Important

Promoting mental andphysical healthStrengthening corporate
governance

Implementing risk management
and practicing compliance*C onsequential life-cycle assessment (c-LCA) is a method for assessing emissions throughout the life cycle, by adding up CO₂ emissions at each stage, from resource
extraction, manufacturing, distribution, and use, to disposal.

TOKUYAMA CSR REPORT 2020

15

Governance

STEP

Extract and organize the issues

Helping to fight global
warming

Promoting CSR
procurement
Society1Conserving the environment

Importance to Society and Stakeholders

STEP

Contribute to communities
through business▶ p.20, 36

AContinue to strengthen chemicals
management

Society

Process for Identifying Material Issues

Maintain low emissions of substances withenvironmental impact

Zero accidents

Social initiatives
Very
ImportantA

Comply with legal requirements and otherregulations, achieve zero environmental
accidents▶ p.18

Managing chemical
substances

Promote recycling and maintain zero landfill
waste

Environment

The assessment used the important social

Technical Quality

assessment to align its CSR initiatives and man-

Safety and Accident Prevention
Occupational Health and Safety

In March 2019, Tokuyama conducted a materiality

indicators (KPIs) were designated for each issue,

Reduce CO₂ emissions from energy
consumption
15% reduction in BAU CO₂ emissions by
FY2030, compared with FY2013 levels

Featureimportance were selected. Key performance▶ p.26, 30

Aspirations (FY2025)

Expand Scope 3 emissions and c-LCA
disclosure data

Maintain low emissions of environmental
impact substances

Identifying Materiality

A

Disclose non-consolidated Scope 3 emissions
and c-LCA* qualitative assessments

lives. In order to pursue its CSR initiatives, Tokuyama conducted a materiality assessment to identify

its priority issues encompassing the perspective of environmental, social, and governance (ESG) issues.

Manage energy conservation and per-unit
energy consumption

Degreeof targetachievement

About usMateriality Assessment

Degree of target achievement: Achieved (A) Not achieved (B)Feature 1

Optimizing energy efficiency at the
Tokuyama Factory

Material issue:

Developing new technologies
CO₂ recovery and reuse
Collaborating with universities and other external research
institutions to develop technology to recover and utilize
CO₂ generated by the Tokuyama Factory.

In addition to implementing energy conservation measuresat each plant within the Tokuyama Factory, the overall energy efficiency of the Tokuyama Factory is being improved
through energy interchange between plants and by supplying thermal heat and energy to external users.

Helping to fight global warming; conserving the environment

Initiatives to
Reduce CO₂Emissions

The Tokuyama Group treats CO₂ emissions as a management risk. Pursuing a low-carbon businessmodel, the Group has now set CO₂ emissions reduction targets to achieve by fiscal 2030 and is working

Adopting renewable energy

Biomass co-firing
Increasing biomass use at Tokuyama’s private power plants,
to reduce fossil fuel consumption.
Energy mix
Establishing scenarios for future environmental administration and energy situations, and studying the energy mix for
manufacturing plants in fiscal 2030.

Toward a 15% Reduction of CO₂
Emissions from BAU Level

Manufacturing hydrogen using
renewable power

Featurehard to achieve them.

About usCreating a Low-Carbon, Recycling Oriented Society

Developing hydrogen manufacturing facilities that use thevariable supply of electricity from large-scale renewableenergy projects through the development and demonstration of commercial-scale electrolyzers and electrolyzing
processes.

Most of the electricity consumed by the Tokuyama
Factory is generated from private coal-fired power

Vision for 2050

Pursuing a low-carbon business model

innovative technologies and business creation for■ Launch of CO₂ Project Grouphas designated that its most important material

oping environmentally friendly products. BusinessTokuyama launched the CO₂ Project Group in

businesses away from dependency on low-costachieve CO₂ emissions reduction targets.

reduce CO₂ emissions. Accordingly, the Company
issue is to address global warming. In addition to im-

plementing energy conservation initiatives based on

Realigning the business portfolio

per-unit energy consumption, Tokuyama is focusing
on reducing CO₂ emissions from energy consump-environmental and energy applications, and develdepartments are shifting the composition of theirelectricity to minimize CO₂ emissions risk.

January 2020 to implement the above measures totion. The Company is accelerating its initiatives toaddress global warming, with a target of achieving a

Switching to low-carbon
power sources

Raising the added
value of products

Expanding the portfolio ofenvironmental products

TargetReduce BAU CO₂ emissions from energy
consumption by 15% by fiscal 2030,
from fiscal 2013 levels

Action Strategy
Conduct multi-vector Group-wide initiatives to reduce
CO₂ emissions
While maintaining business composition, eliminate lossof available energy

Identify the strengths of the Tokuyama Group’s
products relative to rising energy costs, and increase
the added value of products

The entire Tokuyama Group is striving to achieve

the fiscal 2030 emissions reduction target. TheTOKUYAMA CSR REPORT 2020

manufacturing facilities using the variable electricity supply
from large-scale renewable energy projects. This enables

Tokuyama Factory comprehensively implements
energy conservation initiatives to eliminate loss oflarge-scale manufacturing of carbon-free hydrogen at a low

available energy, and is also looking at heat recov-

The major challenges when it comes to stable, large-scalecarbon recycling initiatives such as recovering

due to weather conditions and other factors, and energy

departments are studying the development ofand utilization of hydrogen manufactured from renewable

ery and utilization. In addition, Tokuyama conducts

use of renewable energy are variable electricity generationand collecting and re-utilizing emitted CO₂. R&D

storage. Tokuyama has been doing research on the storage

Reduction of BAU CO₂ Emissions(1,000 metric tons)

5,000

power through water electrolysis. In June 2019, Tokuyama

Renewable power
10.3%

10.1%

9.8%

4,500

Procurement

15

BAU emissions

renewable power, as well as gas purification facilities forhydrogen and oxygen utilization. Tokuyama is also building
systems for waste energy interchange among plants to realize cost reductions.

TOKUYAMA

Storage16

Carbon-free oxygen

Utilization

Carbon-free hydrogen

Hydrogen

4,000

14

equipment that buffers the variable electricity supply from

Puriﬁcation

5.8%

13

out, Tokuyama is developing large-scale water electrolysis

Oxygen2.0%0cost, while significantly reducing CO₂ emissions. Through-Large-scale hydrogen
manufacturing facilities
Electricity buﬀering

7.0%

CO₂ emissions

16

initiated development and demonstration of hydrogen

Demonstrating Large-Scale Hydrogen
Manufacturing Using Renewable Power171819（FY）

Puriﬁcation
Mutual interchange of
waste energy, etc.
Other plant facilities

Storage

Governance

Actively study new technologies and business
opportunities that arise in CO₂ emissions reduction
initiatives

2030, compared with fiscal 2013 levels.

Society

Toward 2030

15% reduction of emissions from BAU level by fiscal

CO emissions

Improving efficiency at
the Tokuyama Factory

Environment

plants, making it a pressing issue for Tokuyama to

Utilization

Carbon-free products

Reduced emissions from BAU level(ﬁgures represent percentage reduced)

TOKUYAMA CSR REPORT 202017

Feature 1： Creating a Low-Carbon, Recycling Oriented Society

Reducing CO₂ emissions2

Tokuyama’s Environmentally Friendly
Products

upon incineration of thehigh-performance vinyl windows that are more

In addition to taking steps to conserve energy andpany SunTox Co., Ltd.

has rapidly moved to

The use of vinyl windows helps to reduce electricity

reduce CO₂ emissions in its business activities,
Tokuyama develops and manufactures productsthat help to reduce use of environmentally harmful
cycle assessments (LCAs).** Life cycle assessments (LCAs) are a method for quantifying environmental
impacts throughout the life cycle of products and services (from resource
extraction through raw materials production, product manufacturing, distribution/
consumption, and disposal/recycling) or at specific stages of the life cycle.

Nitride Ceramics: Better Thermal Management
for Advanced Semiconductors
2

power semiconductors
used in control of electricvehicles, factory automation equipment, andCO2

IT equipment. Thermal

management is the key

as higher performance

power semiconductors

mulated with biomass
plastics, helping with
the SDGs and meetingcustomer needs.

Polyvinyl Chloride: An Environmentally
Friendly Material

About 60% of the material used to make polyvinyl
chloride (PVC) is derived from salt. PVC is known

Tokuyama’s Nanyo Plant annually accepts 30,000

tures and markets PVC used in diverse applications

processed for recycling, a volume that is equivalent

company Shin Dai-ichi Vinyl Corporation manufac-

CO2such as building materials, electric wire sheaths,

CO and daily goods.
interior materials, medical supplies,
2

PVC manufacturing and processing requires little

energy consump-tion and emits low
amounts of CO₂,

NOx, and SOx. Com-

corrosion resistance,

ment that uses them.

Polyolefin Films: Formulated with
Plant-Based Polyethylene

2

PVC Windows: Better Thermal Performance toLower CO₂ Emissions
2

18

TOKUYAMA CSR REPORT 2020

ter thermal performance and airtightness thanefficient than walls, and the use of vinyl windows

can offer improved thermal performance. Group

CO2

Tokuyama is building logistics systems that are
better for the environment and people by imple-

CO Used in place of coal,for use as a biomassCO
fuel.
22

biomass fuel reduces CO₂ emissions and helps local
governments deal with trash issues.

company Excel Shanon Corporation manufactures

away from the trucking of freight. In December
2019, Tokuyama pledged its support for the White

CO2

Logistics Movement sponsored by three JapaneseCO2ministries.* Under the initiative, Tokuyama has
pledged to take voluntary action on 11 items. In

March 2020, Tokuyama was certified by the Railway
Freight Association to display
the Eco Rail Mark reserved forcompanies that implement a
modal shift to rail transport.

* Ministry of Land, Infrastructure, Transport andTourism (MLIT), Ministry of Economy, Trade andIndustry (METI), and Ministry of Agriculture,
Forestry and Fisheries (MAFF)

Eco Rail Markfor Tokuyama Corporationof using concrete as a road paving material in

Tokuyama Wins Chairman’s Award
from Life Cycle Assessment Societyof Japanmaintenance management. While asphalt is used

Tokuyama and Group company Tokuyama Chiyoda

reducing environmental impact and streamlining

in 90% of road paving applications, concrete has

Gypsum Co., Ltd. jointly received a Chairman’s Award

replacement costs and environmental impact.

CO2 2
CO

ciety of Japan for the development of recrystallizationfuel economy of large vehicles by from 0.8 to 4.8%*

sum board. Gypsum board is used in the interior walls

much as 10℃ ,* helping to mitigate the heat island

mostly destined for landfills. The development of gyp-Pave paving material that cures within 24 hours of

the world’s first 100% board-to-board recycling ofCO2

a long life of 50 years, which significantly reduces

at the 16th Awards of the Life Cycle Assessment So-

Concrete road paving also helps to improve thetechnology that enables 100% recycling of waste gyp-and reduces road surface temperatures by as

and ceilings of buildings, and the resulting waste iseffect. Tokuyama was involved in developing 1 Day

sum board recrystallization technology has achieved

installation. Tokuyama Group companies provide

waste gypsum board.

TOKUYAMA CSR REPORT 2020

19

Governancesynthesis, which offsets the carbon that is released

CO2

modified soil and hard-to-process sewage sludge

There is growing recognition of the advantages

energy consumption.

conventional homes. Windows are less thermally

CO2

The plant also accepts construction-generated

sources and reduce

helps to conserve re-fuel. Biomass plastics made from plant-based

absorb and store atmospheric carbon through light

to 3,000 loads from a large 10-tonne dump truck.

and recyclability, thisLife-cycle carbon minus homes will require bet-

feedstocks are carbon neutral because plants

tonnes of trash incineration ash that has been

Concrete Paving: Low Cost, Long Life,and Improved Fuel Economy
222
for Large Vehicles

excellent durability,

Most plastic films that are used for wrapping,mainly in food wrapping, are made from fossil

22

Societyhelps to reduce the power consumption of equip-

222

for its long life and excellent recyclability. Group

rial in semiconductors. It delivers nine-times better
Using aluminum nitride filler in semiconductors

Modal Shift to Reduce CO₂ Emissions

Recycling Incineration Ash, Soil, and Sludge
at a Cement Factory

22

bined with PVC’s

thermal conductivity than conventional materials.

* When comparing an Excel Shanon high-performance Triple Shanon
IIx triple-paned vinyl window (thermal transmittance of 0.94 W/(m2・K)) to a typical single-paned aluminum window (thermal transmittanceo f 6 . 5 1 W / ( m 2・K ) , t h e v i n y l w i n d o w l e t s 8 5 % l e s s h e a t e s c a p e .
The thermal transmittance of an aluminum window is taken from the publishedvalue for the thermal conductance of an opening, for use in calculating
the thermal loss coefficient for residential energy conservation standards.
The thermal transmittance of a Triple Shanon IIx window is calculated inaccordance with JIS A2102-1 and A2102-2.

CO2

menting a modal shift to marine or rail transport,

are developed. Tokuyama manufactures aluminum
nitride filler for use as a thermal management mate-*Source: Japan Cement Association research

CO2

that are partially for-increase adoption.

2
COfromconsumption
cooling and heating, whichsignificantly reduces CO₂ emissions.

supply polyolefin films

installation services for 1 Day Pave in seeking toEnvironment

Demand is growing forthermally efficient than normal aluminum windows.

Reducing waste

Featuresubstances and generation of waste, utilizing life

material. Group com-

Reducing environment2 impact

About us2

Feature 2

Stakeholder Dialogue

President of Taishokan Y.K., which operates
a traditional Japanese inn as well as a cafe
and gallery in Shunan City. For the event,
Iida developed desserts featuring bamboo
and served as a coordinator for high school
student volunteers.

Masashi Shigenaga
Material issue:

Hiroaki Nakamura

Keiko Iida
Stakeholder
Dialogue
Participants

Tokuyama actively pursues dialogue to foster communication with diverse stakeholders so that it can

Instructor for Environmental Systems at the
Tokuyama Commercial and Technical High Schoolof Yamaguchi Prefecture. Nakamura is also incharge of the school’s baseball club, whose
members volunteered their time for the event.
Nakamura is a member of the Yamaguchi District
Forum on Chemical Engineering.

Kashin Sato

Etsuko Tazawa

Chair of Yamaguchi Prefecture Branchof Sogetsu Foundation and Directorof Hikari City Traditional Culture andEtiquette School. Sato also teaches tea
ceremony and flower arrangement atelementary and senior high schools.

President of Ethical Bamboo K.K.,
which develops, manufactures, andsells products made from untappedbamboo resources. Tazawa was theoverall promoter for the bamboothemed event.

FeatureFirst-class architect andrepresentative of Shigenaga
Masashi Urban & Architecture
Planning Office. Shigenaga
designed the bamboo wall
structures for the event.

Engaging with local communities

About us

Working with Communities for Circular andSymbiotic Socioeconomic Development

continuously work with society to realize a sustainable future.

of the Tokuyama Challenge initiative and got me
In February 2020, Tokuyama held the Shin-Taketori

involved with Tokuyama.

Monogatari at Tokuyama Station, an event named

Sato: I got involved with the company so that

Cutter , in order to raise awareness of the SDGs

collaborate on a project under the Virtual

after the Japanese folktale The Tale of the Bamboo

through bamboo. We asked several persons who
were involved in the event for their opinions aboutotic use of bamboo, a practical material in daily life,

Hollywood Council.*

Nakamura: My school’s baseball club is active in

attitude of the players. We heard that the event
needed a lot of bamboo, so we agreed to help by

cutting down bamboo. It was also good exercise forour players.

* Virtual Hollywood Council is an entity whose member corporations andorganizations leverage cross-industry and individual diversity to create newvalue that inspires customers and society.

Environment

Tokuyama’s efforts to foster the circular and symbi-

Tokuyama and the Sogetsu Foundation could

volunteering, which is also good for the mental

in the community.

Q: What is your relationship to Tokuyama, and how

Nakamura: From my high school, many students

Tokuyama Organizes Bamboo-Themed
Event as Part of Community Cultural
Festival

there. I teach a course on industrial chemistry, andTokuyama organized an event called Shin-Taketori Monoga-

did you get involved in the event?

went on to join Tokuyama and are now working

I have used the knowledge gained in visits to theTokuyama Factory to teach the basics of manufacturing technologies.

untapped bamboo resources in order to help build
a sustainable society. Tokuyama was organizing thisevent to showcase effective uses for locally grownbamboo under its Tokuyama Challenge program(see Spotlight). The company asked me to produce
the event.

Iida: I got involved with the event because I wasinterested in seeing how Tokuyama could expand
the possibilities for using bamboo.

group at the Tokuyama Chamber of Commerce toexamine potential uses for local idle land. It was part20

TOKUYAMA CSR REPORT 2020

Tokuyama’s corporate mascot character Tanusuke2020. The event grew out of a project seeking to find waysof removing obstacles to the industrial use of bamboo re-sources, by a team working under the Tokuyama Challenge

program. With invasive bamboo causing harmful effects
on the local ecosystem, the event was designed to provide

a visual and auditory experience highlighting the diverse
ways bamboo can be used, and also to explore potential
new uses.

Local high school students harvested some 2,000 stalksof bamboo, which was used to build the gate and in original
artworks and flower arrangements. The program also included a bamboo-themed, hands-on chemistry lab for chil-dren. Some 66,000 people attended the six-day event. The
bamboo from the event is being repurposed to conduct

incineration tests at Tokuyama’s private power plants in theeffort to commercialize the use of bamboo-based biomass
fuel for electricity generation.

Bamboo gate made using bamboo harvested byhigh school students

The Tokuyama Challenge program
endeavors to transform thecorporate culture through projects
that cut across department lines.
Under the program, employees team
up to propose projects that enhanceTokuyama’s corporate value, driven
by their own interests and ambitions.

TOKUYAMA CSR REPORT 2020

Governance

Shigenaga: I was previously involved in a study

Cultural Festival that was held in Shunan City in FebruarySociety

Tazawa: My company offers products made fromtari at Tokuyama Station as part of the Shunan Kisaragi

21

Feature 2： Stakeholder Dialogue/ Working with Communities for Circular and Symbiotic Socioeconomic Development

About us

A More Approachable Company

Iida: I said that the company was not good at pro-Tazawa: I hope Tokuyama develops and makes

inspired by the event

mass power generation could do a lot to promote

Tokuyama established a demonstration forest inpiece for the event,

Q: Did your perception of Tokuyama change withtheme of “Chemical

your involvement in this event?

Reactions from
Bamboo.” The piece

Nakamura: I had thought of Tokuyama as being a

was displayed on thereliable but somewhat closed company. Now I see it
as a company that is open to the community.

the company. In addition to reducing CO₂ emissions

by using bamboo, it would create a positive cycle
for people in different situations.

products that use bamboo. It would be great if
Shunan City to show how a beautiful forest can be

maintained and regenerated by sustainable bamboo use.

second floor deck

Q: I understand that the event was an environ-

Sato: I hope to see Tokuyama address the 4Rs (re-to the delight ofTokuyama Commercial and Technical High School.

from development through to recycling. I hope it willof Tokuyama Station
Kashin Satomoting itself, but commercializing the bamboo bio-

many local residents.

mental learning opportunity for the students ofduce, reuse, recycle, repair) and pursue everything
become a leader for using the power of chemicals

The company was

Nakamura: Yes. By

residents are not aware that Tokuyama supplies ex-

curing the bamboo. We are happy to have helped

seeing many Shunan

Shigenaga: Vibrant cities have local companies

power our train stations and city hall.

bamboo utilization.

pieces displayedernments and city residents. I think that Tokuyama

company with diligent employees, but not good at

promoting itself. It’s unfortunate that more Shunan
cess power from its industrial complex, to partiallyvery helpful in pro-with this event, which spotlighted the social issue of

Sato: Tokuyama seemed just like a large corpora-

Q: There was also a flower arrangement that wasaffinity with it now. The event name was clever.

NF Sheet.

tion in the Shunan industrial complex, but I feel an

Sato: I had never heard about NF Sheet before. It is

company with great

to pass through but repels water.

possibilities for the

an innovative product that allows air and moisture

future. Many of its

Shigenaga: The event had an impact on the com-with the event, and I

Shunan City. Although it was a success, many

employees helped out
was impressed by thecompany’s solidarity.

Shigenaga: I can see

the Tokuyama Factory

munity, as a completely new event held in central

Shunan residents merely saw it as an event about

bamboo. Few people got the connection between
Tokuyama, bamboo, and incineration tests.

Q: It’s hard to get that across with just one event.

working together andresidents enjoy thewith strong ties to diverse stakeholders like gov-

will raise its corporate value by engaging the wholea r o u n d To k u y a m acommunity, to enrich the area and attract talented

Station, the students

human resources.

gained a true senseof the inputs, outputs,
and outcomes.

Hiroaki Nakamura

Sato: I teach flower

arranging at various

schools. I am impressed that Tokuyama is working
with local high school students. I believe harvesting

bamboo allowed the students to learn about thedamage caused by invasive bamboo and the envi-

ronmental issues of bamboo, while also feeling the
fun of working together to accomplish a task.

Shigenaga: When

company that cares about the local community,

news that Tokuyama

the use of bamboo

Q: Do you have any expectations for Tokuyama in

despite being a large corporation.

people later hear on thehas commercialized

the future?

for biomass power

Important to Develop Businesses
from Solutions

Sato: It is great to see the entire company united

around coexisting with nature. We created a large

22

TOKUYAMA CSR REPORT 2020

Nakamura: I hope that Tokuyama will create oppor-

realize what the event

tunities for its young employees to interact with high

was about and gain arenewed appreciationof it. I sincerely hopet h a t To k u y a m a c a nmake this happen.

Masashi Shigenaga

resulting in cleaner air

and water. While mycompany is small, I

will run it with an evengreater emphasison the environment,
instead of prioritizing

immediate profits. I

Keiko Iida

will display leadershipto ensure that the skies and ocean visible from theTokuyama Factory remain clear.

Nakamura: I hope that Tokuyama will be a key regional company with deep community roots, which

contributes to the advancement of communities. I
also hope it will play a central role in building invig-

orated communities that are optimistic, enjoyable,
and energetic, through everyone’s efforts.

school students, and also open its Technical Edu-

Thank you for your valuable opinions. We will try toand perspectives can offer hints on the SDGs. I also

cular and symbiotic community and help to achieve

cation and Training Center to students. Their ideas
hope that Tokuyama’s young employees will use
their abilities to communicate with the community.

meet your expectations as we work to build a cirthe SDGs.

TOKUYAMA CSR REPORT 2020

23

Governance

Q: What is your assessment of the event?

generation, they wille c o n o m i c a c t i v i t y,Society

Tokuyama Port, and seeing it every day made me
feel very close to the company. It seems to be apandemic has slowed

hope that Tokuyama

Looking to Tokuyama for Leadershipin Achieving a Circular andSymbiotic Communityfrom my office near

Iida: The COVID-19

Environment

Tazawa: Tokuyama

strikes me as being a

Etsuko Tazawa

displayed in the city library, which used Tokuyama’s

to conserve air, water, and soil.

FeatureIida: I think of Tokuyama as a reliable and honest

bamboo installation

Basic Philosophy of Responsible Care●*R e s p o n s i b l e C a r e i s a v o l u n t a r y
management initiative undertaken bychemical manufacturers to implement
measures that conserve the environmentand secure safety and health in allprocesses from the developmentof chemical substances to their
manufacturing, distribution, use, final
consumption, and disposal. Companies
publish their outcomes and engage inpublic dialogue.

Practicing Responsible Care

Tokuyama has put in place a corporate framework for promoting
Responsible Care,* and is incorporating this initiative in each of

Basic Policy

As a member of the Japan Responsible Care Committee, Tokuyama
Corporation carries out Responsible Care activities that protect theenvironment and preserve safety and health throughout the entire
chemical substance life cycle, from development and manufacturing
to distribution, use, final consumption and disposal.
Our social mission is to aggressively tackle and systematically solve environmental issues in particular, which, in turn, will leadto sustainable corporate and social development. Based on thisrecognition, we promote Environmental Management, a management policy that emphasizes the environment, in all of our business activities, including development, manufacturing and sales.

Action Objectives

environmental, safety, and quality systems.

Tokuyama actively practices Responsible Care as

one of the original members of the Japan Responsi-

ble Care Committee established in 1995 under theJapan Chemical Industry Association (JCIA).

The CSR Promotion Council is chaired by the

President and oversees the implementation of

Responsible Care. The Council operates an Environ-• Offer environmentally friendly products that can be used with safety• Provide proper information on how to use products and what precautions to take

2. Observe the laws and regulations

7. Deepen the relationship of trust with society• Observe international rules, domestic laws and regulations andindustrial standards• T horoughly implement export management rules on materials
under control

P

CT

LAN

Fiscal year targets and plan

Publication of data and results

Formulate fiscal year plan andtargets for Responsible
Care initiatives

Responsible Care
Community Dialogue
Reflection in next fiscal
year plan

Environmental
Conservation• Achieve top-class unit energy consumption in the industry foreach productCategory
Environmental Conservation

CSR 推進会議

C

審査機関
HECK

Occupational
Healthand Safety⃝ Achieve targets for reducing environ-mental impact

subcommittees that serve as assessment bodies.
Responsible Care practices are improved by implementing plan-do-check-act (PDCA) cycles* focusing

Safety and Accident Prevention
Occupational Health and Safety

Assessment andaudit system
製品審査部会（表示等審査部会）

External and internal audits
Safety and environmental
assessments

Assessment Function

Decision-Making Function

環境対策委員会

Product Assessment
Subcommittee

Environmental Committee(Labeling Assessment Subcommittee)

Product Safety andQuality Assurance Committee

分析・解析センター（支援機関）

RC 推進グループ（事務局）

Analytical Science Dept.
(Support organization)

Responsible CareManagement Dept. (Secretariat)

環 境 測 定、作 業 環 境 測 定 法、社内およびグループ各社に対課題となっている化学物質の極たレスポンシブル・ケア活動をThis department promotes RC activities
throughout the Group, covering the areasof the environment, safety and quality.

微量分析に取り組んでいる

推進する

This laboratory carries out environmental
measurements, working environment
measurements and ultra-trace analysis ofsubstances under regulation and chemical
pollutants.

24

TOKUYAMA CSR REPORT 20201 incident exceeding regulatory limits set by prefecturalordinance (see page 26)⃝ No environmental accidents⃝ Reduced or maintained levels of emissions of
substances of concern⃝ Reduced per-unit energy consumption(KPI: 3% improvement compared with FY2005 levels)
9% improvement compared with FY2005 levels⃝ Zero emissions to landfills(KPI: Maintain 99.9% reuse/recycling rate)
Zero emissions of industrial waste to landfills: 99.8%
reuse/recycling rate
⃝ Achieved zero legal violations⃝ Zero accidents⃝ Employees: 1 accident requiring work absence,

2 accidents not requiring work absence⃝ Reduce rate of work absences

Chemical Product Safety⃝ Ensure product safety⃝ Identified and reduced/eliminated hazards⃝ Promoted risk and hazard management⃝ Promoted physical and mental health⃝ Conducted inspections of products and labeling⃝ Upgraded safety data sheet (SDS) management⃝ Addressed regulations on chemicals in and outsideof Japan

Build Relations of Trust with
Local Communities and Society

Promote Responsible Careat Group Companies⃝ Participate in community events⃝ Establish a good reputation in society⃝ E xpand

the scope of Responsible
Care activities⃝ Participated in community volunteer activities

B
A
A
A
B

A
A
B
B
A
A
A
A
A
A
A

⃝ Held dialogues with the community on Responsible

A
A⃝ Held factory toursA⃝ Conducted safety, environment, and quality audits⃝ Shared Responsible Care information via an online

AA⃝ Appropriately addressed regulations on chemicals in

A

Care

newsletter, etc.

countries outside JapanTOKUYAMA CSR REPORT 2020

Governance

製品安全・品質委員会* The plan-do-check-act (PDCA) cycle is a four-stage approach for continually
法規制物質や環境汚染などでして環境、安全、品質を含め
improvingprocesses, products or services, andfor resolving problems.

disasters occur

Safety Committee

Safety and Environmental
Assessment Subcommittee

Product
assessments
安全・環境審査部会⃝ Ensure no accidents or⃝ Strictly complied with legal requirements⃝ Improved safety management level

CSR Promotion Council

審議決定機関OManagement system-based
activities
保安対策委員会⃝ Achieve zero legal violations

Degree of target
achievement⃝ Contractors: 2 accidents requiring work absence

Responsible Care Promotion StructureDother regulations

Results

Society

Process Safety,
DisasterPrevention⃝ Comply with legal requirements and⃝ Achieve zero environmental accidents

and chemicals and product safety.
Chemicals andProduct Safety

Priority tasks

areas of responsibility. The Council also operates

disaster prevention, occupational health and safety,

Degree of target achievement:
Achieved (A)  Not achieved (B)Priority Tasks and Results of Responsible Care Activities in Fiscal 2019

discuss and make decisions in their respectiveon environmental conservation, process safety and• Publicly disclose information on the Company’s activities concerning
environmental protection, process safety and disaster prevention,
occupational health and safety, and chemical product safety• Actively engage in dialogue with the local communities

3. Promote energy conservation and curb global warming

Safety and Quality Assurance Committee, whichA• Aim for zero accidents and disasters based on the principles ofself-responsibility and the self-management of safety• Achieve a comfortable working environment and protect people’ssafety and health• Implement an ISO 14001-based Environmental Management
System and reduce environmental impact

mental Committee, Safety Committee, and ProductEvaluation and improvement

5. Promote process safety, disaster prevention and occupational
health and safety

Environment

Responsible Care Promotion
Structure•P romote the material recycling and thermal recycling of resources• Work toward achieving a paperless office

6. Ensure strict product safety standards

1. Promote environmental protection

Responsible Care Initiatives

4. P romote resource recycling and work toward reduction and theproper management of waste materials

Featureits management systems as it strives to continuously improve its

About us

Tokuyama’s Responsible Care

25

Company-Wide Environmental Management Policy
Medium-Term Basic Policy

Focus Items in Fiscal 2020

Tokuyama actively undertakes environmental preservation and strives
to help build a sustainable society based on its Basic Philosophy of
Responsible Care and the following policies.

・Strictly comply with legal requirements, etc.
・Continue zero environmental accidents
・Reduce environmental impact
Maintain or reduce emission levels of environmentallyhazardous substances• Thorough compliance with laws and regulations• Zero environmental accidents

Promote zero waste emissions• Reduction of environmental impact
Material issue:

earth’s environment is an important part of its corporate social

responsibilities. Accordingly, the Company practices environmental

In December 2017, Tokuyama
received the Development Bank ofJapan (DBJ) Environmentally Rated
Loan, rated as having “advanced
environmental initiatives.”

management that takes into account the natural environment in all• Improved relationship of trust with stakeholders

information disclosure

CO₂, the upgrading of waste disposal equipment,

Economic Benefits in Fiscal 2019ronmental conservation (7%).

Environmental Accounting

Tokuyama works to accurately determine the input

Tokuyama has been carrying out environmental

sets new targets for reducing environmental impact.

determine and analyze the investment amounts andper-unit energy consumption and effective utilization rate of waste.

Regarding other performance data, Tokuyama

accounting since fiscal 2000 in order to accurately

Economic benefits account for the gains on reduc-costs associated with its environmental conserva-

valuable waste, and the substantial effect of gains

tion activities, thereby providing a sound basis formaking environmental investments.

■ Environmental Costs

low-impact situation. In fiscal 2019, there was one

The breakdown of main environmental investmentstural ordinance for atmospheric emissions. The

lution control (33%), and resource recycling (29%).

incident exceeding regulatory limits set by prefeccause was investigated and dealt with appropriately, including improvement of inspection methods.

was: global environmental conservation (37%), pol-Carbon dioxide (CO2)6,600

Production

INPUT

OUTPUT(49,100,000 gigajoules)

6,720

TOKUYAMA

Category

20.4

Substances withenvironmental impact

11.4

22,200

Coolant water and other types of eﬄuent

Note: All amounts are for Tokuyama Corp. on a non-consolidated
basis in ﬁsical 2019

Major Activities

AmountInvested

Pollution Control

393

221

577

Gains on Reduction in Raw Material and FuelCosts through Waste Recycling

222

403

－

1,356

Total

Change in Environmental Accounting (Ratio to Sales)
Investments

(%)
4

Costs

1

1,314

0

3

10

258

472

0

4

0

Social Activity Costs

Greenification and beautification
measures
Production of CSR report

079

Costs for Environmental
DamageImposition, management of aformer mining site

0

108

1,188

6,497

Total

Gains on Reduction in Waste Disposal Costs
through Waste Recycling

4,264

341

Research and Development Costs

199

2

Installation of waste storehouses,
upgrade of equipment in waste
Resource Recycling
disposal facilities, PCB waste
disposal costs, etc.

Installation and upgrade ofequipment for environmental
monitoring and analysis

85(million yen)

439

Management Activity
Costs

Gains on Sale of Valuable Waste

3

Installation and upgrade of
Global Environmen- equipment for reducing CO₂,
tal Conservation
upgrade of freon removal
equipment, etc.

Upstream and Downstream Costs

177

Costs

(million yen)
Installation of electrostatic
precipitators for reducing
smoke and dust, upgrade ofrelated equipment, measures forpreventing subsidence, etc.

－

13

14

15

16

17

18

19（FY）

Tokuyama endorses Nippon Keidanren’s (Japan
Business Federation) Declaration on Biodiversity andis a member of the Japan Business and Biodiversity
Partnership. Learn about Tokuyama’s businessactivities and their impact on biodiversity at:https://www.tokuyama.co.jp/eng/csr/

TOKUYAMA CSR REPORT 2020

27

Governance

Products

6,500

TOKUYAMA CSR REPORT 2020

Waste (incinerated and landﬁll)

Process eﬄuent

Industrial water

43,500Fiscal 2019 Environmental Conservation Costs

Gains on Reduction in Energy Consumption

Society(Unit: 1,000 metric tons)

Fuel

Raw materials

2019, the economic benefits remained flat year onpansion and upgrading of equipment for reducing

Waste and by-products

2,150

rial and fuel costs through waste recycling. In fiscal

The main investments in fiscal 2019 included ex-

Flow of Materials in Business Activities

1,850

on reduction in disposal costs as well as raw mate-year, at approximately 1.35 billion yen.

has set a separate numerical management target
for each department to maintain the current

tion in energy consumption, the gains on sale ofCosts in Business Areas

In fiscal 2019, Tokuyama achieved its targets for■ Economic Benefits of Environmental
Management

Economic Benefit(million yen)

Environment

Performance in Fiscal 2019

Material Benefit(1,000 metric tons)

Category

breakdown of main costs was: pollution control(66%), resource recycling (20%), and global envi-

26

Take action to achieve FY2030 GHG target
・Expand communication with stakeholders and improveand the construction of waste warehouses. The

business activities.

Promote energy-saving and conservation of electricity• Continuous improvements to environmental management systems

2017

FeatureFor Tokuyama, the pursuit of proactive initiatives to protect the・Combat climate change• Combating climate change

Helping to fight global warming; conserving the environmentand output of materials in its operations and regularly

About us

Tokuyama’s Environmental
Management

About us

Helping to Fight Global Warming
3％

Material issue:

Calculating and Managing Supply
Chain Emissions

Helping to fight global warming

29％

Category 2

CO₂Emissions

1.79

from fiscal 2018. This was due to changes in the

Guidelines: Basic Guidelines on Accounting for Greenhouse Gas Emissions Throughout the Supply Chain (Ver.

resulting in an increase in category three emissionsof Economy, Trade and Industry, Government of Japan

cement, and polycrystalline silicon. The Company

down by 9.0% compared with fiscal 2005 levels,
due to energy conservation measures and utiliza-tion of non-coal energy sources.

itself was nearly the same as in fiscal 2018. (Emissions = Activity Amount × Emissions Unit)

cement production.

Tokuyama sees its efforts in the fight against

global warming as critical and is therefore working

to reduce CO₂ emissions. Specifically, the Company
has achieved the target of reducing its per-unit

energy consumption by 3.0% by fiscal 2020, fromfiscal 2005 levels. It is also preparing to reduce CO₂
emissions even further with projects to improve
per-unit energy consumption.

Tokuyama Corporation(Thousands of gigajoules/year)

60,00050,0003,500

53,7002,700
45,30040,0002,500
47,300Group companies

2,700

2,600

2,700

49,60049,10049,200*	The Greenhouse Gas Protocol (GHG Protocol) was jointly formulated by theWorld Resources Institute (WRI) and World Business Council for Sustainable
Development (WBCSD), and the Scope 3 Standard was issued in November
2011 as a standard for calculating CO₂ emissions throughout supply chains.

Other indirect GHG emissions

93.6

05

15

16

18

17

19 (FY)

90.5
05

15

16

17

18

19

20（FY）* The unit energy consumption index is calculated using a method recommended
by the Japan Chemical Industry Association (JCIA).

28

TOKUYAMA CSR REPORT 2020

200
230

4,120

1,720
4,300

180
280

190
250

190
250

1,820
4,510

1,800
4,440

190
250
1,850
4,470

15

16

17

18

Category 5

Category 8

(FY)

05

Category 10

Scope 2

Processing of Sold
Products: Not calculated

30,000 metric tons

Energy indirect GHG emissions

Upstream Leased Assets
Not calculated(negligible amount)

Category 11

Products: Not calculated
Category 12

Products: Not calculated

Upstream Transportation
and Distribution

Waste Generated in
Operations

3,000

0

Category 9

Downstream Transportation
and Distribution

Category 4

1,590
4,820

Fuel- and Energy-Related
Activities Not Includedin Scope 1 or Scope 2

Category 4

Upstream Transportation
and Distribution

Category 13

Scope 3

Downstream Leased
Assets: Not applicable
Category 6

Business Travel

Category 7

Employee Commuting

Category 14

Franchises:
Not applicable

Governance90■ Attributable to fuel■ Attributable to raw materials■ Attributable to waste ■ Group companies

2,110

91.0

6.55 million metric tons

Category 2

Capital Goods

Category 3

250
210

6,000

91.2

Scope 3Society

94.6

Downstream

Purchased Goods
and Services

9,000(Target)95

Company

Category 1

20,000(1,000 metric tons/year)

97.0

Note: Emissions were calculated for the top 10 raw materials by purchase amount.

Direct GHG emissions

CO₂ Emissions

100

Management Promotion Organization, December 2019

Scope 1

Scope 3

Unit Energy Consumption Index*

100

ply chain GHG emissions; for general use), Sustainable

Supply Chain and Scope 3 Categories

Upstream

30,0000Per-unit energy consumption

tabase for Calculating Greenhouse Gas Emissions, etc.,

by Organizations Throughout the Supply Chain (Ver. 3.0),

Energy Consumption

10,000（％）

CO₂ Emissions Unit Database: Emissions Unit Value Da-

March 2020; LCI Database IDEA v2.3 (for calculating sup-marily in burning of fossil fuels and decarboxylationof limestone, which is used as a raw material for3.0), March 2020, Ministry of the Environment and Ministry

Environment

also emits CO₂, one of the greenhouse gases, pri-of 0.33 million metric tons. The amount of activity

Featuremetric tons, an increase of 0.32 million metric tons

In fiscal 2019, the energy consumption rate was

manufacture core products such as caustic soda,

Note: Figures do not add precisely
to total due to rounding.

these categories were calculated at 1.79 million

Emissions Unit Database used in the calculation,

Tokuyama consumes a vast amount of energy to2％

9 emissions under Scope 3. The emissions fromemissions and managing Scope 3 emissions.

Promoting Energy Conservation

24％

emissions for Category 1 through 7 and Category

developing and manufacturing products that help to reduce GHG

Category 4
Other

Protocol,* Tokuyama accounts for supply chain

mitigate it by conserving energy used in its business activities,

Category 3

42％million metric tons

Based on the Scope 3 Standard of the GHG

Global warming is a critical issue, and Tokuyama is helping toCategory 1

Category 15

Investments:
Not applicable

19 (FY)TOKUYAMA CSR REPORT 202029

Emissions of SOx, NOx, and SootSOx emissions(Metric tons)

15,000Material issue:

NOx emissions

Soot emissions

10,100

9,470

8,900

Conserving the environment

Discharge of Industrial Effluent(Metric tons)

400

12,00010,100initiatives such as waste recycling.

3,000

water pollutants and implementing environmental conservation

24.2

24.2

24.0

15

16

17

24.5

22.2

20
240

680
0

168

138

138

15

122

127

750

780

800

810

16

17

18

19 (FY)

160

10

Feature6,000(Millions of metric tons)

30

320

10,2209,000

Tokuyama is continually working to reduce its emissions of air and

About us

Reducing Substances withEnvironmental Impact and Waste

80
0

0

18

19 (FY)

Water Pollutant Emissions

In order to reduce atmospheric pollution from

sulfur oxides (SOx) and nitrogen oxides (NOx),
Tokuyama equips boilers, cement kilns, and otherpollutant-generating facilities with flue gas desul-

furizers, denitration equipment, low-NOx burners,

Tokuyama generates chloroethylene and three other40

37

working to reduce emissions of these substances.

30

share of this trend due to changes in their opera-

wastewater using treatment equipment in order to

34

30

25

for monitoring industrial effluent and purifying

15

16

17

18

reducing the discharge of nitrogen and phospho-

regulations for overall water quality. In fiscal 2019,
COD emissions decreased due to stable operationof wastewater treatment facilities, phosphorus

emissions remained flat year on year, while nitrogen
emissions increased with an increase in emissions
from relevant facilities.

TOKUYAMA CSR REPORT 2020

121

129

103

Nitrogen

92

145

173

159

170

Phosphorus

2.2

2.1

2.1

2.3

1.5

50,00082.4■単体 ■グループ会社

30,000

15

1

6
2

15 98

94.2

93.8

93.1

93.9

（％）

100

80

60

36,260

40

2
40 41

6

2

35 39

90

5

2

10
227

36

16

12

17
13

14 18

20

400

380

390

400

680

15

16

17

18

19 (FY)Eﬀective utilization rate0

“Zero emissions” rate

14

1

37 40
1

1
6 30 34

Effective utilization rate (%) =15

Amount of waste recycled (in-house and externally)
Total waste generated

1“Zero emissions” rate (%) =

0

94.3

Landﬁll amount (metric tons)

7

8

5

50

99.8

10,000
0

19

18

8

11

99.9

■ 1,2-Dichloroethane ■ Chloroethylene (vinyl chloride)

150
10
100

99.9

76.9

22
200
20

99.9

20,000■ Dichloromethane (methylene chloride) ■ Chloroform

237

250

99.9

19 (FY)16 （年度）1-

Amount of landfilled waste (onsite and offsite)
Total waste generated

TOKUYAMA CSR REPORT 2020

×100

×100

31

Governance* Chemical oxygen demand is an indicator used to measure water quality,
and refers to the amount of oxygen required to oxidize organic compounds
in water.

(Metric tons)

0

30

116

Society

30（トン）* The PRTR system collects and publishes data on the sources of designatedharmful chemical substances and the amounts of these substancesdischarged in the environment or transported from production sites as partof waste matter.

126

40,000rous and meeting chemical oxygen demand (COD)*

were nearly flat year on year.

COD
Emissions

19 (FY)the local government, as well as the Company’s own

The substances handled in fiscal 2019 included 26

at relevant facilities. Emissions by Group companies

FY 2019

comply with regulatory standards and limits set by

Emissions of Hazardous Air Pollutants

decreased in fiscal 2019 due to stable incineration

FY 2018(Metric tons)

0

employs activated sludge treatment facilities for

Non-consolidated emissions of PRTR substances

FY 2017

Landfilled and Recycled Waste

standards, which are even stricter. The factory also

Pollutant Release and Transfer Register (PRTR) law.

FY 201625■ Emissions of Pollutant Release andTransfer Register (PRTR)* Substances
substances that must be registered under Japan’s

35

34(Metric tons)

FY 2015

Eﬀective utilization rate / “zero emissions” rate

The Tokuyama Factory follows a stringent system

37

34

pany has formulated a voluntary action plan and isdue to an increase in the utilization rate of relevanttional management.

50

under Japan’s Air Pollution Control Act. The Com-

■ Amounts of Industrial Effluent andWastewater

facilities, and soot emissions increased slightly as a

■ Tokuyama Corporation ■ Group companies(Metric tons)

substances that are subject to voluntary controls

and high-performance dust collectors. In fiscal

2019, SOx and NOx emissions increased slightly

Emissions of PRTR Substances

Environment■ Amounts of Atmospheric Emissions■ Amounts of Hazardous Air Pollutant
EmissionsLandﬁll amount

Reducing Water and Air Pollutants

Reducing Substances with Environmental Impact and Waste

About us

Incinerated ash

Chemicals and Product Safety

The Nanyo Plant’s Cement Production Recycling System

Local governments

Yamaguchi
Eco-TechCorp.

Raw material powder silo

Raw material crusher

Preheater

Raw material dryer
Outside corporations
SidingNatural resources

Waste plastics

Sewage sludge

In-house

Limestone
Silica stone

Outside corporations
Coal ash

Outside corporations

Preincineration

Tokuyama practices thorough product quality control and verifies

Waste liquid

Rotary kiln

In-house
Organic sludge

In-house

can be used with peace of mind. It also complies with chemical
regulations in and outside of Japan.

クーラー

Natural resources

Incombustible lime

the hazard level and toxicity of chemical substances so that they

Cement silo

FeatureConstruction waste soilManaging chemical substances

Finishing crusher

Organic sludge

Coal ash

SludgeMaterial issue:

Waste plastics

Outside corporations

In-house

Slag

Morizukuri
Corp.

Clinker silo

Outside corporations

Local governments

Coal

SludgeOutside corporations

Construction waste soil

Coal crusher

Waste carbon

Outside corporations

Cement shipment

GypsumIn-house

Main raw materials

Main energy source

Alternative raw materials

Alternative energy sources

GypsumQuality Management System

Clinker shipment

Clinker: A compound mass made by firing raw materials at high temperatures. This is mixed with gypsum and crushed to make cement.

As an internationally competitive company,by re-using waste matter as raw materials and fuelThe effective utilization rate for waste and thecement, Tokuyama achieved an effective utilization

due to efforts to reduce the volume of waste andcomprehensive recycling efforts.

for cement at the Tokuyama Factory. Through its

diligent efforts to recycle waste as raw material for
rate of 93.9%. Although the Company strove toreuse waste and reduce the amount generated, its
landfill waste “zero emissions” was 99.8%.

■ Waste Management
Tokuyama generated a total of 335,000 metric tons

Shifts in Units of Waste Matter/
By-Products Used Per Metric Ton of Cement

this waste both in and outside the Company, mainly(kg/ｔ-cement)of waste in fiscal 2019. It actively worked to recycle

500

459

400

Flow of Industrial Waste Treatment

Unit: 1,000 metric tons

417

288.2

In-house

0

91

15

16

17

18

(1,000 metric tons)

Waste disposed oﬀsite

28.0

26.6

Outside the Company

TOKUYAMA CSR REPORT 2020

0.7

Landﬁlled oﬀsite

0.7

1,500

1,550

74

84

1,800
79

1,786
82

It has been 18 years since a quality management

warnings contained in labelling and documentation

pointed out no major or minor nonconformances.

(1,000 metric tons)

1,766 100
81

75

25

91

15

16

17

Thermal recycling

18

19（FY）

deficiencies or improper wording in instructions orsuch as catalogs, instruction sheets, and safety
data sheets (SDS).** A safety data sheet is a document for recording information related to therisks and toxicity of chemical substances. It is prepared to facilitate the safe
handling of such substances, and includes the names of the substances,safety measures, and procedures for responding to emergencies.

Internal audits check the progress of action plans■ Chemical Export Control

9001:2015 standard, requiring corrective actions

With chemical regulations becoming increasingly

requirements of the standard, audits also verify thechemical export control scheme encompassing

and the status of the system based on the JISQ

500

4and evaluate the level of various risks, including theLabelling assessments are conducted to eliminate

An external audit by a third party in fiscal 201950

0

ments confirm compliance with legal requirements■ ISO 9001 Quality Management Systemments and is generating continuous improvement.

19 （FY）

1,000

Material recycling

ment stage through to market release. The assess-for any defects. In addition to compliance with theeffectiveness of the quality management system
and whether or not it is helping to improve customer satisfaction.

rigorous worldwide, Tokuyama operates a proper
Group companies, staying current on chemical regu-

lations in each country and region, in order to avoid
oversights and errors when exporting chemicals.

0

TOKUYAMA CSR REPORT 2020

33

Governance

Recycled externally

Incinerated externally

1,711

1,746

operations, from the initial research and develop-

As an internationally competitive company, Tokuyama Corporasafety of chemical substances used in the product,tion always puts its customers first and to ensure their satisfactheir potential impact on the environment, their potion, provides products and services that accurately meet their※クリンカー：原料を高温焼成して得られる化合物のかたまり。これに石膏を混ぜて粉砕するとセメントになる
tential effect on human health, and the attribution
needs and expectations. To achieve these goals, the Company
complies with laws and regulations and continuously improvesof intellectual property rights.
the effectiveness of its quality management system.

The system is now well-established in all depart-

Utilization of Waste Matter at Cement Plants(Material Recycling/Thermal Recycling)
2,000

Tokuyama Quality Policy

sales and development departments, in fiscal 2002.

19.0

Landﬁlled onsite

Tokuyama confirms product safety at each stage ofthe needs and expectations of its customers.

system was introduced company-wide, including in

227

Incinerated in-house
Recycled in-house

32

425

provide products and services that accurately meet

■ Labelling Assessments

100
0Total waste generated

335.2

200

430

■ Product Assessments

ment plans based on its Quality Policy in order toSociety

300

441

Tokuyama implements three-year quality manage-

Environment

Reducing Waste and Managing Waste
Recycling“zero emissions” rate remained high in fiscal 2019,

Proper Management of Chemicals

About us

Accident Prevention andOccupational Health and Safety

Disaster Preparedness Drills
Tokuyama carries out disaster drills for pipe leaks
and fires caused by an earthquake to exercise andimprove information communication between theheadquarters and the relevant departments andemergency procedures. The Company also conducts
Material issue:

emergency drills at individual company divisions that

Preventing accidents and preparing for disasters

encompass evening and weekend response, joint

Tokuyama practices safety as the first step to maintaining good

relations with the communities in which it operates. Based on thisapproach, the Company carries out stringent accident prevention

measures and occupational health and safety initiatives in its efforts tocreate a positive and safe work environment that is free of accidents.

headquarters and the crisis response headquarters inthe scenario of a major earthquake.

Helping Contractors Promote Healthand Safety

stop unsafe behavior by conducting studies into

behavioral characteristics. As part of occupational

health and safety activities, worksites carry out
basic safety activities, including safety patrol, kiken

yochi hazard prediction, and near-miss activities.

initiatives to promote health and safety: (1) jointtion sharing on situations on the production floor; (2)General disaster preparedness drill

Expenditures for Accident Prevention andOccupational Health and Safety

Note: Figures do not add precisely
to total due to rounding.

safety patrols to ensure safe construction work andto improve unsafe situations; (3) supervisory skills

training and hazard simulation training to improverisk handling techniques; and (4) checking andFacilities aging,other
58（15％）

Accident prevention
measures108（29％）Total amount in
FY2019improving operating procedure documentation.

Environment

safety meetings for safety education and informa-

facilities and processes. Tokuyama also strives to

responsibilities and acts accordingly.

(BCP) involving designating the disaster response

and eliminate hazards by assessing risks in work,

Tokuyama has adopted three principles for ensur-

ities, and ensure that everyone is aware of theirruns drills for initiating its business continuity plan

Tokuyama and its contractors carry out the following

Tokuyama Factory, the Company works to identify

citizen, give safety priority over all business activ-

and workplace safety competitions. Tokuyama also

Based on the safety management system of theComprehensive Safety and AccidentPrevention Measures
ing safety: fulfill the obligations of a good corporate

drills involving affiliated companies and contractors,
FeatureRecognizing that safety is the basis for its business activities,

377(Millions of yen)

Fiscal 2020 Company-Wide Safety Management Policy
Tokuyama operates a safety management
policy and actively implements safety
initiatives as a good corporate citizen.

⿠ Comply with laws, regulations, and internal
rules.
⿠ Foster and enhance a culture of safety,
for the safety of people, facilities, and the
public.
⿠ Create comfortable workplaces to ensure
the mental and physical health of thepeople who work there.

Fiscal 2020 Tokuyama Safety Management Objectives and Key Action Items
Policy Objectives■ No compliance violations ■ No accidents or accidents requiring work absence■ Reduce the rate of work absences

Improve process safety management
Renew high-pressure gas certifications, improve hazard awareness, expand andcomprehensively implement change management, expand and comprehensively
implement hazard prediction activities, utilize IoT and big data
Identify sources of risks and resolve
Conduct risk assessments for irregular operations, respond to risk assessments forchemical substances
Make progress in risk management and hazard management
Prepare for response to a potential major earthquake

Promote physical and mental health34

TOKUYAMA CSR REPORT 2020

2.0

Comparison of Accident
Severity Rates*2

1.83

1.80

0.90

1.0

0.94

0.85

0.5
0.0

0.17

0.18
0.15

1.5

12

13

All industries in Japan
Tokuyama Corporation

14

15

16

17

18

0.11

0.09
0.06

0.28
11

0.12

19 (FY)

Chemical industry in Japan*1. As an indicator of the frequency of industrial accidents, the accident
frequency rate is calculated as the number of workers forced to miss work
due to an industrial accident per one million cumulative working hours.

0.03
0.00

2.144

0.12

0.12

0.10

0.10

0.000

0.000

12

13

0.09

0.04

0.015
11

0.006
14

All industries in Japan
Tokuyama Corporation

0.10
0.07

0.04
15

0.09

0.09

0.09

0.06

0.03
0.001
16

0.000
17

0.09

0.022

0.02

18

0.004
19 (FY)

Chemical industry in Japan*2. As an indicator of the magnitude of industrial accidents that have occurred,
the accident severity rate is calculated as the number of lost work days due
to industrial accidents per 1,000 cumulative working hours.

TOKUYAMA CSR REPORT 2020

35

Governance

Promote facilities management
Enhance management of older facilities, expand efforts to identify facilities risks

Comparison of Accident Frequency Rates*¹

Society⿠ Implement safety initiatives involving all
employees, under the leadership of upper
management.

Occupational healthand safety measures211（56％）

The Tokuyama Science Foundation

Extending Grants for New Materials
Research for Over 30 Years
The Tokuyama Science Foundation was founded in 1988

22nd presentation of research results by grant awardees in November 2019

promote science and technology for the next generation,

within 10 years of getting their degree. The foundation also

search for new materials development.

for previous grant awardees to continue their research.

to mark Tokuyama’s 70th year in business. Its mission is toMaterial issue:

About us

Communication with
Stakeholders

and it offers grants for original theoretical and applied re-Engaging with local communities

From 1989 to 2019, the foundation granted a total ofout various activities to maintain good relations with its neighbors.

change, international symposiums, and science and technol-

years of age.

soring a youth chemistry fair organized by the Chugoku andin the sum of two million yen, and for researchers under 45

Interaction with local communities is being promoted not just by theCompany, but also by employees on their own initiative.

The foundation also extends grants for international ex-

more than 899 million yen to 460 persons. The grants are

Starting in fiscal 2020, the foundation is offering a one mil-lion yen start-up grant for young researchers with less than

three years of experience in a research position who are also

ogy education. It supports science education by co-spon-

FeatureAs a company with an essential social role, Tokuyama also carries

offers a continuing grant of five million yen over two years,

Shikoku chapter of The Chemical Society of Japan. The an-nual fair, which began in 1993, features hands-on labs andattracts some 3,000 kids and parents.

Community Cooperation and Social
Contribution Activities

The Tokuyama Factory actively supports youth

were shown a MIRAI hydrogen car and learned

also received a distinguished service award fromsustainable world.

recognizing his longtime efforts.

about how hydrogen can be utilized to build a
Tokuyama has been donating book gift certifi-

education by hosting field trips of local elementarycates to local schools through the Mikage Bunko

workshops for students.

ness. As of 2020, the program had donated overthe Yamaguchi Prefecture Invention Association

book program since 1978, its 60th year in busi-■ Tokuyama Factory Responsible Care
Community Dialogue

211 million yen over its 43 years of operation.

The Tokuyama Factory organizes a Responsible Careucts made from sea salt and saw the scale of the■ Tokuyama Chemical Club Receives
2019 Chemical Communication Award

safety, accident prevention, and environmental con-initiatives. Tokuyama employees visited the local

The Tokuyama Chemical Club conducts hands-on

attended by 28 persons from 17 local residents’shops on material recycling for Grade 5 students.

communicate the wonders of chemistry and makeThe theme of this 16th dialogue was “The Ev-

school students and visiting schools to conduct
The Tokuyama Factory invited Grade 3 students

from four elementary schools in Shunan City (photoat left). The students learned about everyday prod-

plant while learning about its facilities and safety
Tokuyama Elementary School to conduct work-

event organized by the Hikari City government,

offering a lecture on hydrogen energy for Grade 1
students of Asae Junior High School. The students

chemistry fun. The program, which is held in several
areas, received a 2019 Chemical Communication

Award from the Japan Union of Chemical Scienceand Technology. Masahiro Takesue, club director,

Community Dialogue to communicate its processservation initiatives to local residents’ associations.

The dialogue on September 20, 2019 was

associations and four officials from Shunan City.
eryday Preparations and Emergency Response

Efforts of the Tokuyama Factory.” The attendees
were briefed on the plant’s chemical substanceSociety

The Company also participated in an environmental

chemistry labs for kids using everyday items toEnvironment■ Supporting Youth Education for the
Next Generation

use and management, emergency response,

public relations activities, and accident preven-tion drills. They also visited the manufacturing
facilities of the cement plant.

■ Aid for Areas Affected by Typhoon
Hagibisvictims and communities affected by Typhoon
Hagibis, which left a path of destruction in eastern
Workshop on hydrogen energy at
a local school

36

TOKUYAMA CSR REPORT 2020Students explore a salt moundat the Tokuyama Factory

Corporate donation to the
Mikage Bunko book program

Hands-on chemical lab using bamboo forchemistry students of Nanyo Technical HighSchool, organized by Tokuyama Chemical Club

Masahiro Takesue, Directorof the Tokuyama Chemical
Club, receives a distinguishedservice award

Japan in October 2019.

TOKUYAMA CSR REPORT 2020

37

GovernanceTokuyama donated 10 million yen in aid to assist

About us

Developing Talent andPromoting Diversity

Shunan Swimming Club Receives
Eruboshi Certification
In December 2019, Shunan Swimming

Club Co., Ltd. a Group company, received
Material issue:“Eruboshi” certification in recognition

Developing human resources and emphasizing diversityof its tremendous efforts to empower“Eruboshi” certification
mark with three stars

women in the workplace. “Eruboshi”

certification, which is granted at three levels, is based onof management positions held by women, and (e) diversity

emboldens women: (a) recruitment, (b) employee retention,

the highest level of certification by meeting all five criteria.

five criteria for evaluating whether a workplace environment

Company is working hard to develop talent and promote diversity.
Tokuyama wants all employees to make the most of their unique(c) working hours and other work conditions, (d) percentage

gifts and abilities.

Tokuyama Human Resource
Developmentencouraging adoption of the Tokuyama Vision,

while ensuring that all employees receive impartial

ployee behavior displays Tokuyama’s four values (seeTokuyama’s human resource development systems,

system. Following system changes for managers andcriteria, in order to ensure that the personal system

Business Leader (NBL) training, focus on helping
employees improve their abilities and interpersonalsenior contract employees, a new personnel system
was introduced for general employees in fiscal 2020.

The new system is a role-based grade systemmanufacturing, and R&D. The system is designed toenable early promotion based on the scope of the
expected roles as well as results and actions.

Tokuyama Employees

Number of employees

Managerial
positionsMid-career
employees A

Entry-level
employees B

Senior-level
employee C

Mid-career
employees C

Number of rehired
individuals

Average years of service

FY2017FY2018FY2019

Men

1,750

1,750

1,849

Women

170

174

214

Total

1,920

1,924

2,063

Men

23［5］

Women

4［0］

Total

27［5］

Single year34

58［10］ 120［60］
8［1］

16［7］

66［11］ 136［67］
26

24

Total

216

172

142

Men

21.5

20.9

19.6

Women

18.0

17.6

15.3

Average

19.1

21.2

20.6

Turnover rate (%)

1.3

0.9

0.7

Employment rate of people with disabilities (%)

2.0

2.0

1.9

ligence and seeks to create workplaces that arepleasant and motivating, while aiming to improve
productivity, by reforming the workplace culture.

65. Currently, 170 employees (approximately 7% of
the workforce) are on these contracts.

Tokuyama Corporation Action Plan to Promote Opportunities for Women

Duration: April 1, 2020–March 31, 2022

Target Value

Performance(March 2016)

Performance(April 2018)

Performance(April 2020)

No less than 20%(3-year moving average)

25％

23％

19％

Target 2: Percentage of women among all
assistant managers

No less than 6%

4.7%

6.0%

6.1%

Target 3: Percentage of women among all
managers*¹

No less than 2%

1.2%

1.5%

1.8%

Sales positions:
4 employees

Sales positions:
7 employees

Sales positions:
12 employees

All production
divisions:*³
20 employees

All production divisions:
13 employees

All production divisions:
14 employees

All production divisions:
19 employees

No less than 75%

―

―

72.2%

TargetTarget 1: Percentage of women among university
graduates who are hired

Sales positions:*²
10 employees
Target 4: Expand women's areas of responsibility(New)
Target 5: Average usage rate of annual paid leave
technical sales, quality assurance, etc.

TOKUYAMA CSR REPORT 2020

offers re-employment contracts up to the age ofWhile striving to promote more opportunities*1. Including positions equivalent to managerial positions

38

of 2.2%. For end-of-career workers, the Company*2. Sales positions includes persons externally engaged in direct client services, such as*3. Excluding supervisors

TOKUYAMA CSR REPORT 2020

39

Governance

Entry-level
employees

Changing roles

Mid-career
employees

Number of new hires[Number of mid-career hires](Tokuyama Corporation)

all employees can work with energy and succeed.

workplace environments for people with disabilities,

Society

Step-by-step advancement in job functionof work styles and job categories, such as sales,

New system
Grade system based on role

Senior-level
employee A

comfortable workplaces and updated the plan for

Tokuyama values diversity of knowledge and intel-

Tokuyama is reforming its personnel system to

Senior-level
employees

the Company added the goal of building more

The new system also provides multiple

Personnel System Reform

Assistantmanagers A

areas of responsibility. At the end of fiscal 2019,

aiming for the legally mandated employment rate

career-path options accommodating a variety

Old system
Grade system basedon job function

helps to drive achievement of the Tokuyama Vision.

Tokuyama is promoting diversity to ensure that

grade to encourage employees to take on challenges.

Transition of Grade Systemfrom Job-Function-Based to Role-Basedagement track positions and expanding women’s

expected by the Company are presented for each

initiative and exercising creativity.

aim is to change the organizational culture by

page 3) has been added to the personnel evaluation

its goals in the areas of discontinuing non-man-

two years. Tokuyama is also working to improvethat emphasizes action. The roles and level of work

increase the work satisfaction of employees. The

for women, in fiscal 2019 Tokuyama fell short ofPromoting Diversity

skills as free-thinking individuals. The goal is todevelop high-quality talent capable of taking theUnder the new system, evaluation of how well em-

Environment

including global training and Next-Generation

treatment under a thoroughly applied, fair evaluationof career-path options. Shunan Swimming Club has received

FeatureWhile pursuing the four values stated in the Tokuyama Vision, theMisae Aimoto, President (right), receiving the certificate

Developing Talent and Promoting Diversity

Promoting Work-Life Balance
At Tokuyama, employees in workplaces eligible forcare recipients, it is possible to take off two days aweek (legal requirement: five days a year).

To support those on childcare and family care

flextime can choose their workday schedules withleave and help them eventually make a smoothalso striving to optimize working hours by tracking

shared with them on the intranet. In addition,

no core work-period requirement. The Company isand presenting aggregate data based on thecomputer log details of employees, enabling actual
working conditions to be managed.

work and childcare responsibilities, shortened

working hours can be received from 10 weeks
before childbirth until the child starts elementary
school. Eligible employees can also use flextime
from the time that pregnancy is determined until

transition back to work, internal information isan employee reinstatement system has been

established to allow employees who resigned forchildcare or family care reasons to be rehired.

FY2015FY2016FY2017FY2018FY201915.9 days 15.2 days 15.2 days 15.7 days

15.2 days

Annual paid leave,
average usage rate

be obtained was extended to within one year afterNon-scheduledworking hours average 6.3 hours 7.7 hours 8.3 hours 9.8 hours 10.3 hours(per month)child birth. Childcare leave can be obtained until
the child reaches age two.*² The rate of women rechildcare leave in fiscal 2019 remained at 100%

up to two years (legal requirement: 93 days in total)

Return to work rate

care time off (unpaid), regardless of the number of*1. Employees who are pregnant or raising a child in sixth grade or younger
can work shortened hours below the prescribed monthly work hours, and canwork intermittently with interruptions and resumption of work.
*2. In certain cases, leave can be taken until the child reaches age two.

75.6%

72.2％

Health Management at Tokuyama
Tokuyama has a company-wide health management

10

13

11

12

12

90.0%

84.6%

100.0%

100.0%

100.0%

Number of employees
taking parental leave

18 人

13 人

25 人

33 人

65 人

Family care leave-taker

1人

1人

2人

2人

1人

Number of employees
taking family care time off

1人

1人

0人

1人

1人

Number of flextime users

52 人

55 人

54 人

50 人

52 人

lifestyle diseases. The plan has the goals of raising

Tokuyama aims for early detection and response tofindings on health checkups at 44% or less, andtests to all employees, interviewing people withindividual health awareness, keeping the rate of
reducing the rate of leave taken due to healthproblems. The Company is taking various actions
including those described below.

■ Implementing the Smart Life Program
The Smart Life Program is tackling lifestyle diseas-

Polysilicon Sales Dept.

My first daughter was born in early April when the effects

much before due toelementary school, but with their school closed, everyone

good job. Thinking

of COVID-19 were in full swing. I also have three boys in
ended up at home all day.

I myself had started working from home on a temporary

basis at the end of March to prevent infection in the compacare for my kids.

I gave milk to the baby, changed her diapers, and helped

the older kids with their studies. But since I hadn’t helped out

40

TOKUYAMA CSR REPORT 2020

about how I could be more efficient, I was reminded of theimportance of time management. One of the valuable things

about work-life balance is applying the lessons learned athome to work.

If the adoption of telecommuting due to COVID-19 leads tothe choice to work from home in the future, I am certain thatmany employees, not just those raising children, would benefit.

tation services. Tokuyama Factory alone, seeking

to improve the work environment through stress
reduction and self-care education, held 21 mental
health training sessions in 2019, and 485 people,
59% of the target, participated in the sessions.

their weight, number of steps walked, and blood

raising awareness of the harmfulness of smoking,reducing indoor smoking areas, and encouraging“no smoking day” during working hours on the
22nd of every month.

■ Offering Health Guidance and Fighting
Lifestyle Diseases
Working with the Health Insurance Association,
Tokuyama provides specific health guidance toemployees in person and in emails. As a result, the2020 health checkup showed an improvement in

44% of those who had received health guidancein the previous year. The Company will continue
to conduct regular health checkups and specific

Recognized for Healthand Productivity Management
In March 2020, Tokuyama
was recognized under thelarge enterprise category in
the 2020 Certified Healthand Productivity Management Organization Recognition
Program.* Tokuyama was rated highly for its weight

management and anti-smoking measures as well as

its mental health care initiatives including occupational
stress tests and internal/external consultation desks.

*This program recognizes corporations with outstanding initiatives

in employee health management that tackle the issue strategicallyfrom a business management perspective. METI designed theprogram and the Nippon Kenko Kaigi administers certification.

TOKUYAMA CSR REPORT 2020

41

Governanceny, and so I used the time that my commute used to take towork, I didn’t do a very

high levels of stress, and offering enhanced consul-

Society

My Awareness of Time Management

mental health issues by giving occupational stresses by encouraging employees to keep records ofHealth Web. It also offers anti-smoking help such as

Raising Four Children Improved

guidance is provided by industrial health staff.

■ Promoting Mental Health Carepressure on the personal health portal site My

Nobuyuki
Kurokawa

health checkups and ensure that proper healthplan designed to develop employees’ mental andphysical health and promote measures against

FY2015 FY2016 FY2017 FY2018 FY2019
Number of employees
taking childcare leavefor each family member requiring care. With family

73.2%

Usage of Childcare and Family Care Leave, Etc.

from the previous year.

Employees can also take family care leave for73.6%

as a management issue and takes a variety of initiatives so that employees canEnvironment

turning to work after prenatal/postnatal leave and76.6%

Tokuyama regards the maintenance and promotion of the health of its employees

in the community.

the child reaches sixth grade.*¹ Starting April 2019,

the period during which paid parental leave canPromoting mental and physical healthwork enthusiastically in the workplace and lead fulfilling lives at home andAnnual Paid Leave Usage and Non-scheduled
Working Hours
Annual paid leave,
average days used

CSR issue:

FeatureUnder a program to help employees balance

About usCreating a Health-Conscious Workplace

About us

Corporate GovernanceCorporate Governance Structure

Shareholders’ Meeting
Appoint/dismiss

Appoint/dismiss

ReportBoard of Directors
CSR issue:

Strengthening corporate governanceAccounting Auditors
Audit/
Audit and Supervisory
Committee
supervise
AssistHuman Resources Committee

Decide/supervise

Tokuyama sees internal control as the basis for CSR and works

to strengthen corporate governance in order to further increase

Appoint/dismiss

Audit

Audit and Supervisory
Committee Office

Whistle-blowing
SystemAudit
Collaborate

Helpline

Business Operations

Helpline Committee

addition, the Company is thoroughly implementing risk management

and compliance group-wide, as the core elements of internal control.

Executive Committee
Strategy Committee

President

Departments Responsible
for Internal Auditing

Featurethe confidence of stakeholders and enhance corporate value. In

CSR Promotion Council
Risk Management and Compliance Committee

Auditing Dept.
RC Management Dept.

Seven Committees

Internal audit

Instruct/support/request

Business Divisions, Back-Office Divisions, Research Laboratories, Factories and Group Companies

Audit and Supervisory Committee

CSR Promotion Council

In keeping with Japan’s Corporate Governanceof four directors, including three outside committeethat is chaired by the president and comprises all

Code, Tokuyama respects the rights and equalityof stakeholders and is strengthening the super-visory functions and independence of the Boardof Directors. Tokuyama is also encouraging faster

The Audit and Supervisory Committee is comprised
members. They attend Board of Directors meetingsand other important meetings to monitor the business execution by executive officers.

decision-making and clarifying the responsibilities

Human Resources Committee

practice suitable information disclosure, achieve

representative directors and outside directors andfor business execution, while endeavoring totransparency, and engage in constructive dialogue
with shareholders.

In April 2019, the criteria for selecting outside

directors were revised. This enables freer choice ofholds discussions on such matters as remunera-

executive officers in Japan. The Council decides on

the policies and goals related to CSR, and facilitates
Tokuyama’s CSR initiatives. CSR initiatives areanchored in the suitable execution of corporate

governance and internal controls, so the CSR Promotion Council also discusses important mattersrelating to internal controls.

The Risk Management and Compliance Com-tion for directors and executive officers and themittee operates under the CSR Promotion Council,

officer positions.

Corporate Social Responsibility Division. The Com-

selection of candidates for director and executive

and is chaired by the director responsible for the
mittee promotes risk management and compliance,

for improving the governance of the Company,

Executive Committee

function of the Board.

officers selected by the president, meets twice a

Helpline Committee

ed by the Board of Directors.

tleblowing channel to enable internal reporting ofand enhances the independence and supervisory■ Corporate Governance Structure
Board of Directors

Tokuyama’s Board of Directors deliberates andmakes decisions on important matters concerningsupervising business operations. The Company has
appointed three outside directors to the Board tomonth to discuss and finalize key strategies adopt-

Strategy Committee

which are central to internal controls (see page 44).

The Helpline Committee was set up as a whislegally questionable actions and behavior.

The Strategy Committee discusses important mat-Internal Auditing

businesses and the manner in which they should be

ment and the Responsible Care Management

ters such as the pros and cons of pursuing certain
executed, to assist the president in determining thedirection of business objectives.

Tokuyama has established the Auditing Depart-

Department and tasked them with responsibility forinternal auditing.

strengthen its supervisory function.

42

TOKUYAMA CSR REPORT 2020

TOKUYAMA CSR REPORT 2020

43

Governancethe execution of the Company’s business while

The Executive Committee, comprised of executive

Society

independent outside director candidates suitable

The Human Resources Committee is comprised of

Tokuyama operates a CSR Promotion Council

Environment

Corporate Governance at Tokuyama

Joint BCP drill at the Tokyo Head Office■ Seven Committees

About us

Risk Management andCompliance

The following seven committees have been established under the CSR Promotion Council.

Financial Reporting Committee: This committee

controls the process of preparing financial reports

through accounting to ensure the reliability of
CSR issue:

financial disclosures. Members are appointed from

Implementing risk management and compliance

relevant departments as well as from the business
management group engaged in accounting.

sides of the implementation of internal control. In order to deliver

Fair Trade and Competition Committee: This com-

No secondary damage was confirmed. Tokuyama

reduce compliance risks related to fair trade, withinformation security, including tighter management

mittee has established a company-wide system toon its social responsibilities and ensure its business is sound andsustainable, it carries out various initiatives to strengthen risk

a focus on compliance with the Antimonopoly Act.

management and ensure thorough compliance.

It is working to improve and raise the level of theTokuyama Group’s Five Conscience Clauses(on the back of the employee ID)

system while monitoring its operational status.

Security Trade Committee: This committee prop-

Risk Management Framework

In order to keep important businesses and oper-

prevents violations of laws and regulations related

Tokuyama practices business continuity manage-

ment and Compliance Committee, which operates
under the CSR Promotion Council. It also has expert

committees focused on risk management andto exports and other transactions.

Information Security Committee: This committee

Board of Directors

President

decides basic policies on, and raises awarenessabout, information security in general in order

CSR Promotion Council

compliance in seven critical and specialized areas
to ensure management through the deliberation of

Risk Management andCompliance Committee

Seven Committees

key issues. The Company has designated a unit re-sponsible for regulations concerning management

Financial Reporting Committeeof the risk of loss and conducts activities based on

Fair Trade and Competition Committee

the management regulations.

Security Trade Committee

It also works to mitigate compliance risk by es-

Information Security Committee

tablishing management systems for understanding
important laws and regulations that are relevant

to business execution and keeping track of trends

Safety Committee
Product Safety and Quality Assurance Committee

Company also has established a BCP and othersponse for the type and severity of any crisis.

Each committee formulates aplan and gains approval fromthe CSR Promotion Council

Tokuyama Group’s Five Conscience Clauses
Our behavior shall:(1) Comply with laws, regulations and internal rules(2) Conform to the Tokuyama Group Code of Conduct(4) Earn the respect of society and general consumers(5) Maintain standards that can be spoken of with pridein front of family members and coworkers

44

TOKUYAMA CSR REPORT 2020

Committees verify the
implementation status of thestrategies at the end of the
fiscal year

revising the BCP, securing budgets and resources
for business continuity, and taking proactive steps
to improve business continuity capabilities.

In January 2020, the Tokyo Head Office con-ducted a BCP drill on the premise of a mega-earth-Environmental Committee: This committee deliber-

the Crisis Response Headquarters headed by theprotection of personal information.

ates and decides on environmental policies as well asplans and measures for environmental management.
Safety Committee: This committee deliberates anddetermines safety policies as well as safety man-quake in the Nankai Trough. It was run jointly by
President and the Disaster Response Headquarters

headed by the general manager of the General
Affairs and Human Resources Division.

In February 2020, Tokuyama established aagement plans and their performance.

Crisis Response Headquarters to address the novel

This committee deliberates and determines prod-

the safety of employees worldwide and businessuct safety and quality policies as well as productsafety and quality management action plans and■ Promoting Information Security
Tokuyama has formulated a security policy andcoronavirus and has taken measures to ensure
continuity. In Japan, it encouraged telecommuting,especially in urban areas, by flexibly applying its ex-

isting telecommuting system, and it expanded theapplication of its leave system to employees raisingchildren of junior high school age and younger, tohelp during temporary school closures.

works hard to ensure the security of information
assets such as client information. These efforts in-Complianceincidents and respond instantly to minimize damage

Tokuyama Group understands “compliance” to havecount information of an employee of a Group com-with laws and internal rules but also behaving sensi-

clude launching an organization (CSIRT) to prevent
if an incident should occur. In March 2020, the acpany outside Japan was exploited and about 440
spam emails were sent with unauthorized access.

a broad meaning, including not only compliance

bly in a manner that conforms with corporate ethics
and meets social expectations. To communicate

TOKUYAMA CSR REPORT 2020

45

Governance(3) Justify the trust of customers and trading partners

Each committee
discusses theimplementation statusof the strategies andformulates the next plan

PDCA
Cycle of CSROriented
Management

Departments that areunder the supervisionof each committee
proactively implement thestrategies in their work

ment in normal times. This includes formulating andGroup’s information assets. It also promotes thetheir performance.

measures in order to ensure an appropriate re-ations going even in unforeseen circumstances,

Societyin amendments to these laws and regulations. The

to promote active use and safeguarding of the

Product Safety and Quality Assurance Committee:

Environment Committee■ Business Continuity Management (BCM)

Environment

Tokuyama manages risk through the Risk Manage-of accounts and passwords.

erly implements security export controls to help

maintain international peace and security. It also

Risk Management

is working to prevent a recurrence and strengthen

FeatureTokuyama regards risk management and compliance as the twoRisk Management and Compliance

the Group, the Company has put together a hand-book presenting the Tokuyama Group Code of
Conduct, the responsibilities of Senior Managementsocially responsible management and its proactive
CSR initiatives.

under the Tokuyama Group Code of Conduct, and■ Whistle-Blowing System

is distributed to all Group employees.

able safe, anonymous reporting and consultation

the Tokuyama Group’s Five Conscience Clauses. It■ Compliance Education & Training
training on legal obligations for new directors andauditors of Group companies and a variety of compliance training programs for employees. In 2019,

regarding compliance violations involving the

Tokuyama Group (including potential violations)

without fear of unfavorable treatment. Reportingand consultation can be carried out by post, email,or phone. Eight reports were made in 2019, and all
were addressed satisfactorily.

The helpline is operated with due considerationthese training programs were held on 57 occasions.

for the protection of whistleblowers. Employees canprograms for managers focused on preventing

department to the Company, and women are able

The Company also implemented e-learning

workplace harassment and covering the basics ofuse the helpline without disclosing their name or
to consult with a female attorney.

III. Relationships with Customers and Trading Partners

All Tokuyama Group members commit to the following essential principles toensure the Group operates in a way that meets social expectations and delivers
sustained growth by earning the continued support of customers and the trustof society.
(Established: May 12, 2009)

1. Compliance
We act with good corporate ethics and common sense, based on theunderstanding that compliance with laws and corporate rules is themost important requirement in all business activities.

2. Fair Business Activities•We aim to be moderate and reasonable in our business and practice
fair, free, and transparent competition.
•We maintain fair and reasonable relationships with political andgovernmental organizations.

3. Responsible Care

Tokuyama Group Guidelines for Business Activities(Preface)
These Guidelines set out the essential principles that govern the ongoing businessactivities of the Tokuyama Group (hereinafter referred to as the “Group”), whichaims to realize a sustainable future in tandem with society and to gain the trust andappreciation of individual stakeholders.

I. Basic Principle

46

TOKUYAMA CSR REPORT 2020

discriminate on the basis of race, sexuality, creed, nationality or
religion.
• We value diversity in the workplace and provide a safe and comfortable
work environment to ensure satisfaction and opportunity for each
employee.

5. Communications

We make fair and positive public disclosure of information about ourGroup including its business activities and financial reports to maintain
good communication with society.

6. Social Contributions• We actively seek to contribute to society as a good corporate citizen.
• We contribute to the development of local regions in our international

business activities, respecting not only international rules, local laws,
and regulations, but also local cultures and customs.

7. Exclusion of Antisocial Forces

We do not enter into any business arrangement with antisocial forcesthat threaten public order and safety.

II. Relationship with Society
1. Contribution to Society(1) While perceiving the needs of consumers and customers, theGroup will develop and provide products and services that havevalue to society with the aim of contributing to sustainable social
development.
(2) As it responds to the globalization of business operations, the Groupwill respect local cultures and customs as well as the interests of
the local stakeholders while complying with international and local
rules, laws and regulations. In doing so, the Group will contributeto regional development in the course of its international businessactivities.
(3) Each company of the Group will actively seek to engage in social
contribution activities as a good corporate citizen.

IV. Relationship with Shareholders and Investors
1. Timely, Appropriate and Easy-to-Understand Information Disclosure
The Group will endeavor to disclose not only information on its business
management and financial status, but non-financial information, including
data on the products and services that it provides to society as well ason the environmental and social aspects of its business operations. In
addition to its shareholders and investors, the Group will publicly disclosesuch information for the benefit of society and strive to make suchdisclosure timely, appropriate and easy-to-understand.

VI. Our Handling of Group Assets and Financial Reporting
1. Appropriate Use of Group Assets
The Group will efficiently utilize its tangible and intangible assets, protect
such assets against impairment and theft, prohibit any personal use ofsuch assets and ensure that such assets are appropriately administered.
2. Reliable Financial Reporting(1) The Group will implement proper accounting procedures inaccordance with generally accepted accounting standards.
Accordingly, the Group will accurately record all transactions
related to business activities and properly maintain such records.
(2) The Group will not make any false or fictitious statements or reports
of financial information.
3. Management of Confidential Information(1) The Group will properly manage its own confidential information inaccordance with its corporate rules.
(2) In the event the Group needs to disclose such confidential
information to the outside, the Group shall ensure that prior approvalhas been obtained in accordance with predetermined procedures
set out in its corporate rules and work to prevent the unexpectedleakage of information by taking such steps as concluding
non-disclosure agreements.
(3) The Group shall handle any personal information acquired in thecourse of business only within the scope of its purpose of use. In
cases where the Group needs to use such personal information for
purposes beyond said scope, it shall obtain prior consent from theindividual concerned.
4. Appropriate Use of Information Systems
The Group will appropriately use and administer its in-house information
systems in accordance with its corporate rules.
5. Protection and Use of Intellectual Property Rights(1) The Group will appropriately use its own intellectual property rights asimportant assets and work to protect and maintain such rights.
(2) The Group will use the intellectual properties for which another party
holds the rights only after concluding an appropriate agreement
between the Group and said other party, and it shall not use suchrights in a dishonest manner.
Supplement
Upon the prior consent of Tokuyama Corporation, Group member
companies may partially amend the content of these Guidelines to reflectapplicable laws and regulations as well as local cultural considerations.

Governance

The Group will not only comply with laws, regulations and its corporate
rules, but also adhere to strict corporate ethics and conduct its
business activities with decency.

• We respect the basic rights of people in our business and do not

1. Respect for Human Rights and Prohibition of Discrimination(1) The Group will value the diversity, character and personality of each
person in its employ and will not discriminate on the basis of race,
ethnic origin, gender, creed, nationality, religion, disability, disease or
educational background.
(2) The Group will have no involvement with child labor or forced labor.
(3) The Group will allow no person in its employ to degrade individual
dignity in any manner, including by speaking or acting in ways thatbring discomfort to others.
2. Respect for Privacy
The Group will respect the privacy of the persons in its employ andproperly manage their personal information.
3. Compliance with Labor-Related Laws and Regulations
The Group will comply with labor-related laws and regulations and strive
to maintain a comfortable working atmosphere.
4. Workplace Safety and the Promotion of Health(1) The Group will strive to maintain a safe and clean working environment.
(2) The Group will steadily take steps to prevent work-related injuries
or deaths.
(3) The Group will always pay attention to the mental and physical healthconditions of the persons in its employ.

Society•We develop, manufacture and supply products and services thathave value to society, with a constant focus on safety requirements,
to ensure that we can satisfy our customers and consumers and earn
their trust.
•We voluntarily and proactively address environmental issues basedon an understanding of their significance to all people and theirimportance to the continuation of business activities.

4. Respect for Human Rights and Individuality

V. Relationship with Executives and Employees

Environment

Tokuyama Group Code of Conduct

1. Reliability of Products and Services
With a constant focus on safety requirements, the Group will develop andmanufacture products and services that have value to society. In doing
so, the Group will strive to implement a higher level of quality assurance
in order to meet the quality requirements of its customers and consumers
and earn their trust.
2. Fair, Free and Transparent Competition and Reasonable Trade(1) The Group will comply with laws and regulations relating to cartels,
bid rigging, the maintenance of resale prices and abuses of dominantposition. In doing so, the Group will conduct reasonable transactions
by engaging in fair, free and transparent competition.
(2) The Group will establish and comply with basic purchasing policies
to ensure the fairness and transparency of its procurement activities,
including work that is consigned or contracted out.
(3) The Group will select its trading partners not only based on economic
rationality, but also after taking into account the initiative shown by
these trading partners to fulfill their social responsibilities.
(4) The Group will comply with laws and regulations related to theprotection of subcontractors.
3. Entertainment and Gift Giving(1) When any person in the Group’s employ entertains or provides
gifts to customers or trading partners or is the recipient of gifts orentertainment, the value and nature of such gifts and entertainment
shall not be in excess or violation of social norms or of internationallyaccepted conventional wisdom.
(2) With the desire to abolish empty formalities, all persons in theGroup’s employ should abstain from inter-Group gift-giving as well
as exchanges of gifts or other items on the individual level, except in
those cases that fall within acceptable business norms.
4. Other Companies’ Trade Secrets(1) The Group shall not, directly or indirectly, acquire other companies’
trade secrets in a dishonest manner. Also, in no case shall it, directly
or indirectly, use such secrets in a dishonest manner.
(2) The Group shall not use another company’s trade secrets except for
purposes permitted by the said company.

2. Prevention of Insider Trading
The Group will strive to prevent any person in its employ from exploiting
non-public information pertaining to matters inside or outside the Group
that he/she has come to know of in the course of his/her duties for the
purpose of selling or buying securities, including stocks, for his/her own
gain and, further, to prevent such persons from exploiting non-public
information to provide benefits or favors to a third party.

Feature

To reduce compliance risk, Tokuyama provides

An internal helpline has been established to en-

2. Environmental Conservation and Protection(1) The Group will voluntarily address environmental issues based ona recognition of their significance to all humanity and their vital
importance to the continuation of business activities.
(2) In the course of the research, development and manufacture of its
products as well as in the sale and disposal of its products andgoods, including those manufactured by other companies, the Groupwill at all times remain fully aware of the importance of environmental
protection. The Group will produce environmentally conscious
products, complying with environment-related laws and regulations.
3. Establishment of Systems for Ensuring Safety
In the course of the research, development and manufacture of its
products as well as in the storage and transportation of its products andgoods, including those manufactured by other companies, and in theprovision of its services, the Group will comply with safety-related laws
and regulations. At the same time, the Group will continually strive toincrease the sophistication of its systems for ensuring safety.
4. Security and Export Control
To fulfill its responsibility to help maintain international peace and safety,
the Group will comply with laws and regulations that control the export ofcargo and technologies.
5. Nurturing Sound Relationships with Politicaland Governmental Organizations
The Group will nurture highly transparent relationships with politicaland governmental organizations, avoid behavior that can be alleged toconstitute misconduct, and cultivate fair and sound relationships withsuch organizations.
6. Severing Ties with Antisocial Forces
The Group will take a firm stand against antisocial forces that pose athreat to public order and safety, and will thoroughly separate itself fromany relationship with such forces.

About usand spread awareness of compliance throughout

TOKUYAMA CSR REPORT 2020

47

Business Activities and Biodiversity / Detailed Data

*Prepared referencing Guidelines for Private Sector Engagement in Biodiversity, Second Edition (Ministry of the Environment, Japan)

Other inputs
Ballast water measures

Relocation of species and introduction of non-native
species through transport

Promotion of modal shift

Acceleration of crisis caused by global warming due toCO2 emissions from transport of raw materials and fuelUse of energy

Acceleration of crisis caused by global warming due
to CO2 emissions from transport of raw materials

Relocation of species and introduction of non-native
species through transport

Ballast water measures

Acceleration of crisis caused by global warming due toCO2 emissions from product transport

Promotion of modal shift

Distribution (introduction of transport vehicles, etc.)
Introduction of facilities

Supply chain

Supply chain

Input

Manufacture of products atbusiness sites
Design, development,
manufacturing and processing

Fuel

Impact from raw material
production in manufacturingindustry (pollution, climatechange, changes in habitats)

Impact from emissions of chemical substances into water, air and soil (pollution)
Impact from industrial waste, etc. (pollution, changes in habitats)Appropriate management of businesssites and areas of greenery
Sowing of seeds and afforestation,etc. on mine and former mine lands

Flow of Materials in Business Activities
FY2017
1,880
2,250
6,760
45,500FY2017
6,300
21
10.6
24,200FY2018
1,870
2,150
6,670
44,700FY2018
6,500
23
11.4
24,500FY2019
1,850
2,150
6,720
43,500FY2019
6,600
20
11.4
22,200Comparison withprevious fiscal year

(%)

-1.1
0.0
0.7
-2.7
Comparison withprevious fiscal year

(%)

1.5
-13.0
0.0
-9.4

FY2016FY2017FY2018FY2019

93.6

90.5

91.2

Base year (FY2005)

FY201545,3002,700

FY201647,3002,500

FY201749,6002,700

FY201849,1002,600

FY201949,2002,700

FY2015
4,120
1,590
230
200

FY2016
4,300
1,720
250
190

FY2017
4,510
1,820
250
190

FY2018
4,440
1,800
280
180

FY2019
4,470
1,850
250
190

FY2018800
10,100122

FY2019810
10,220127Comparison withprevious fiscal year

FY2019Comparison withprevious fiscal year

Base year (FY2005)
4,820
2,110
210
250

91.0

97.0

FY2015
680
8,900
138

48

Influence on ecosystem

Participation in community clean-up activities

Initiatives to reduce influence on ecosystem

FY2016
750
9,470
138

FY2017780
10,100168

Unit: Metric tons
Dichloromethane (methylene chloride)
Chloroform
1,2-Dichloroethane
Chloroethylene (vinyl chloride)

FY2015
1.7
1.1
10.6
7.7

FY2016
2.3
1.7
6.4
5.4

FY2017
1.8
1.6
6.3
7.6

FY2018
1.4
1.2
10
6.8

FY2019
1.4
1.2
6.2
5.2

Comparison withprevious fiscal year

FY2015FY2016FY2017FY2018FY2019Comparison withprevious fiscal year

(%)

0.0
0.0
-38.0
-23.5

Discharge of Industrial Effluent
24.2

FY201524.2

24FY2016126
92
2.2

Base year (FY1990)
Landfilled waste (metric tons)
Effective utilization rate (%)“Zero emissions” rate (%)

24.5

22.2

(%)

-9.4

FY2017

116
145
2.1

FY2018

121
173
2.1

FY2019

129
159
2.3

Comparison withprevious fiscal year

103
170
1.5

(%)

-20.2
6.9
-34.8

36,26076.9
82.4

FY2015FY2016FY2017FY2018

400
94.3
99.9

380
94.2
99.9

390
93.8
99.9

400
93.1
99.9

FY2016
332
23.1
21.5
0.4
377

FY2017
317
26.7
22.5
0.4
367

FY2018
286
30.2
23
0.4
339

FY2019
288
26.6
19.7
0.7
335

FY2019
680
93.9
99.8

Breakdown of Waste Treatment Methods
Unit: 1,000 metric tons
Waste recycled in-house
Waste recycled externally
Incinerated waste
Waste sent to landfills
Total waste generated

(%)

1.3
1.2
4.1

FY2015
346
21.4
21.9
0.4
389

Comparison withprevious fiscal year

(%)

0.7
-11.9
-14.3
75.0
-1.2

Amount of Waste Matter and By-Products Used to Produce Cement
Unit: Kg per metric ton of cement
Amount used

Emissions of PRTR Substances
Unit: Metric tons
Tokuyama Corporation
Group companies

Participation in volunteer forestry activities
Improvement in effective utilization rate forwaste and promotion of zero waste
emissionsLandfilled and Recycled Waste

Emissions of SOx, NOx, and Soot
Unit: Metric tons
SOx
NOx
Soot

waste emissions
Social contribution activities

Unit: Metric tons
COD
NitrogenPhosphorous

Emissions of CO2
Unit: 1,000 metric tons
Originating from fuelOriginating from raw materials
Originating from waste matter
Group companies

utilization rate for waste

Water Pollutant Emissions

Target (FY2020)

100

53,7003,500

Appropriate management of emissions: NOx,
SOx, soot, volatile organic compounds,
PRTR substances, fluorocarbons, chemical
oxygen demand (COD), suspended solids(SS), nitrogen, phosphorus

Industrial effluent (million metric tons)

Energy Consumption
Unit: 1,000 gigajoules
Tokuyama Corporation
Group companies

Improvement in effective

Disposal of waste (pollution, changes
in habitats, climate change)

Emissions of Hazardous Air Pollutants
FY2016
1,830
2,050
6,020
44,100FY20166,000
22
9.9
24,200

Energy Consumed on a Per-Unit Basis at the Tokuyama FactoryBase year (FY2005)

information through SDS, etc.

and promotion of zero

Changes in habitats due to land use (work and construction on business sites, etc.)

FY2015
1,780
1,810
5,990
42,100FY20155,910
22
9.7
24,000Appropriate disclosure of

Impact from use (pollution, changes inhabitats)

Acceptance of industrial waste

Impact on ecosystems andhabitats from extraction of coal,salt and mineral resources

Input (Unit: 1,000 metric tons)
Waste and by-products
Fuel
Raw materials
Industrial water
Output (Unit: 1,000 metric tons)
Carbon dioxide
Waste (incinerated and landfill)
Substances with environmental impact
Process effluent

chemicals, cement,functional materials, etc.

Land use

Water use

Adoption of CSR
Procurement Guidelines

Impact on downstream industry(pollution, changes in habitats, climatechange)Products: inorganic/organic
electronic materials,

Waste and by-products

Impact from use of water resources(excessive consumption, changes
in habitats)

OutputRaw materials

Impact from use of biologicalmaterials, such as biomass(excess consumption, changes
in habitats)

Unit: %
Per-unit energy consumption

Management of per-unit energy consumption,
reduction of the use of fossil fuel through biomass
cofiring, promotion of CO2 reduction

Base year (FY1991)
227

FY2015459

FY2016441

FY2017430

FY2018425

FY2019417

Material and Thermal Recycling Amounts in Cement Production

FY2015FY201637
40

TOKUYAMA CSR REPORT 2020

FY201730
34FY2018

30
37

34
34

25
35

-26.5
2.9

(%)

Unit: 1,000 metric tons
Material recycling
Thermal recycling

Base year (FY1991)
1,550
4

FY20151,711
74

FY20161,746
84FY2017FY20181,800
79

FY2019

1,786
82

TOKUYAMA CSR REPORT 2020

1,766
81

49

Site Reports

Site Reports

Tokuyama
Factory

Location:
1-1, Mikage-cho, Shunan-shi, Yamaguchi, Japan
Number of employees: 1,622
Total site area:
1.91 million ㎡
Main products:
Cement, inorganic chemical products, organic chemical products, Highpurity polycrystalline silicon, fumed silica, High-purity Aluminum Nitride(AlN), polyvinyl chloride, and other products

Category

Items

Rating

Soot

+4％

–

COD

△ 20%

–

+7%

–

Phosphorus

△ 35%

–

PRTR

PRTR

△ 29%

–

Energy Conservation

Energy consumption
on a per-unit basis

3% reduction of per-unit energy
consumption by fiscal 2020
compared to fiscal 2005

△ 9.0%◯

3% reduction of per-unit energy
consumption by fiscal 2020
compared to fiscal 2005

Recycling

Effective utilization rate

Maintain at 92%

94.0%

◯

Achieve 94%

Zero emissions

Zero emissions to landfills

Maintain 99.9%
reuse/recycling rate

99.8%

Ｘ

Achieve 99.9% reuse/recycling rate

Atmosphere

Still situated at the Company's first business site, the Tokuyama Factory is the Group's main

manufacturing facility, and its products account for about 90% of non-consolidated sales. The

factory operates with the motto,“Go to work healthy and return home happy.”In fiscal 2020,
the factory is placing top priority on measures to comprehensively remove risks and increasesafety awareness and risk sensitivity in an effort to ensure that no accidents or disasters

occur. Reducing GHG emissions from the factory's coal-fired power plant is an urgent issue
from the perspective of the SDGs. The factory is conducting various initiatives such as energy

Global Environment
Conservationconservation activities, use of renewable energy, and development of CCUS* technology, witha target of achieving a 15% reduction of emissions from the BAU level by fiscal 2030, compared

Tokuyama Factory General Manager

with fiscal 2013 levels. The Tokuyama Factory aims to continue to grow with the local

community while striving for a balance between employee health and sustainable operations.

＊CCUS: Carbon dioxide Capture, Utilization and Storage

Nitrogen

FY2019 Target

Achieved ( ◯ ) Not achieved ( Ｘ )FY2019 Result

Environmental Impact
Water Quality
Reduction

Hideki Adachi

Degree of target achievement:

Results of Environmental Protection Initiatives by the Tokuyama Factory in Fiscal 2019

Maintain the current low impact
situation*

FY2020 Target

Maintain the current low-impact situation*

Waste Reduction* Regarding performance data, Tokuyama has set a separate numerical management target for each department to maintain the current low-impact situation. The table above does
not include specific numerical targets on atmosphere, water quality and PRTR for Tokuyama as a whole. Instead, the year-on-year difference from FY2018 results is shown.

Performance Data
Unit
Metric tons
Metric tons

SOx emissions
NOx emissions
Soot emissions

FY2015680
8,900

FY2016750
9,500

FY2017780
10,100FY2018800
10,100FY2019810
10,220Metric tons

138

138

168

122

127

Industrial water consumption

Million metric tons

42.1

44.1

44.5

44.7

43.5

Effluent discharged

Million metric tons

24.2

24.2

24

24

22

COD level

Metric tons

124

114

119

127

101

Total nitrogen discharged

Metric tons

92

145

173

159

170

Total phosphorous discharged

Metric tons

2.2

2.1

2.1

2.3

1.5

PRTR-designated substance emissions

Metric tons

36

29

29

33

24

Thousand metric tons

389

376

366

339

335

Waste generated
Waste sent to landfills

Metric tons

383

368

382

397

631

Energy consumption

Thousand gigajoules

45,10047,10049,50049,00049,000CO2 emissions (originating from fossil fuel)Thousand metric tons

4,110

4,290

4,500

4,430

4,460

1

0

0

3

0

Complaints

Cases

Unit: metric tons
Emissions and Transfer of Specific PRTR-Designated Substances in Fiscal 2019 (mg-TEQ equivalency
for dioxins)

Substance nameRegulatory
numberAmount of emissions
Atmospheric

Water

Soil

Subtotal

Amounttransferred

1,2-Dichloroethane

157

6.1

0.0

0.0

6.2

0.9

Chloroethylene (vinyl chloride)

94

5.2

0.0

0.0

5.2

0.0

Chloromethane (methyl chloride)

128

3.7

0.0

0.0

3.7

0.0

Chlorodifluoromethane

104

1.8

0.0

0.0

1.8

0.0

Cresol

86

0.0

1.4

0.0

1.4

0.0

Toluene

300

1.9

0.0

0.0

1.9

1.4

Dichloromethane (methylene chloride)

186

1.3

0.0

0.0

1.3

0.0

Chloroform

127

0.8

0.0

0.0

0.8

0.0

1,2-Epoxypropane (propylene oxide)

68

0.6

0.0

0.0

0.6

1.8

Hydrazine

333

0.0

0.0

0.0

0.0

0.0

1

0.0

0.6

0.0

0.6

0.0

1-Bromopropane

384

0.1

0.0

0.0

0.1

0.0

1,2-Dichloropropane

178

0.4

0.0

0.0

0.4

141.6

Water refers to public waters

Carbon tetrachloride

149

0.1

0.0

0.0

0.1

0.0

2,2-Azobisisobutyronitrile

16

0.0

0.0

0.0

0.0

0.0

Amount transferred indicates the sumof the quantity transferred to sewage
systems and the quantity subject tointermediate treatment

Water-soluble copper salt

272

0.0

0.0

0.0

0.0

0.0

Hydrogen fluoride and its water-soluble form

374

0.0

0.0

0.0

0.0

0.0

Benzene

400

0.0

0.0

0.0

0.0

0.0

Boron compounds

405

0.0

0.0

0.0

0.0

0.9

Dioxins

243

4.9

2.3

0.0

7.3

0.0

21.9

1.9

0.0

23.9

146.5

Substances are listed in descendingorder of emission levels; substanceswith no emissions are listed in order ofthe regulatory number

Total figures have been rounded to thefirst decimal place

50

Water-soluble compounds of zinc

Total (excluding dioxins)TOKUYAMA CSR REPORT 2020

TOKUYAMA CSR REPORT 2020

51

Site Reports

Kashima
Factory

Location:
Number of employees:
Total site area:
Main products:

26 Sunayama, Kamisu-shi, Ibaraki, Japan
121
101,000㎡
Produced by Tokuyama Corporation
Bulk pharmaceuticals for diabetes drugs, anti-hypertensive agents, eyedrops, allergy medicines; optical materials (plastic lens monomer, light
modulating materials, and hard coating solutions)
Produced by Tokuyama Dental Corporation
Dental materials (composite resins, orthodontic materials, rebasing andrelining materials, impression materials, and investment materials)

Sun • Tox
Co., Ltd.

Established:
Shareholders:
Head office:Business activities:

February 14, 1992
Tokuyama Corporation (80%), Rengo Co., Ltd. (20%)
ORIX Ueno1chome Building, 1-1-10 Ueno, Taito-ku, Tokyo, Japan
Manufacture and sale of biaxial-oriented polypropylene films and castpolypropylene films■ Kanto Plant
Sun·Tox's Kanto Plant manufactures biaxial-oriented polypropylene films and castpolypropylene films, which are used for food packaging and other applications. In fiscal
2017, the plant received the Cogeneration Grand Prize for upgrading its gas cogeneration

The Kashima Factory designates policies for process safety management and ensures thatfacilities and added another line to its biaxial-oriented polypropylene film manufacturing

all workers follow them to create a safe workplace. In fiscal 2020, the factory is focusing on

identifying and eliminating risks using change management to eliminate accidents and prevent

facility. These high-efficiency facilities will help the Kanto Plant to further reduce energy

reduction of environmental impacts through waste recycling. In fiscal 2019, the factory achieved

inside and around the industrial complex to promote harmony with the local community. As it

consumption and environmental impacts. The plant also takes part in clean-up activities

disasters. It is also securing compliance with environmental regulations and prioritizing the

a 77% waste effective utilization rate, generating eleven metric tons of landfill waste andachieving a 99% recycling/reuse rate. The factory will increase the effective utilization rate for all

Kazunori Shimada
Plant Manager

Health Management System (OSHMS), ISO 14001, and ISO 9001, the plant is building on its
achievements with the aim to be a community-based factory.

waste by studying the feasibility of implementing materials recycling and thermal recycling.

Kazumasa Itonaga
Kashima Factory General Manager

continues to implement three management systems, namely Japan's Occupational Safety and

Performance Data

Performance Data

Unit
Metric tons

FY201515FY201623

FY201738

FY201844

FY201947

Unit

FY2015FY2016FY2017FY2018FY2019Industrial water consumption

Thousand metric tons

43

36

39

25

27

Waste sent to landfills

Metric tons

5

10

17

44

15

Effluent discharged

Thousand metric tons

54

50

54

39

42

Energy consumption

Thousand gigajoules

356

403

467

514

529

COD level

Metric tons

2

2

2

2

2

21

23

23

25

26

Metric tons

2

2

2

1

1

CO2 emissions

Thousand metric tons

PRTR-designated substance emissions

SOx emissions

Metric tons

0.3

0.1

Waste generated

Metric tons

735

775

761

831

896

NOx emissions

Metric tons

0.7

0.4

―
1.0

―
1.3

―
1.5

Waste sent to landfills

Metric tons

20

9

9

8

11

Soot emissions

Metric tons

0.04

0.02

0.01

0.04

0.05

Energy consumption

Thousand gigajoules

33

37

39

36

36

Metric tons

2,246

2,670

2,697

2,594

2,659

0

0

0

0

0

CO2 emissions (originating from fossil fuel)Complaints

Cases

Emissions and Transfer of Specific PRTR-Designated Substances in Fiscal 2019
Substance nameRegulatory
numberAtmospheric

Water

Soil

Subtotal

186

0.6

0.0

0.0

0.6

2.0

127

0.4

0.0

0.0

0.4

76.8

Toluene

300

0.1

0.0

0.0

0.1

22.2

Acetonitrile

13

0.0

0.0

0.0

0.0

3.2

1,4-dioxane

150

0.0

0.0

0.0

0.0

0.0

N,N-Dimethylacetamide

213

0.0

0.0

0.0

0.0

2.0

N,N-Dimethylformamide

232

0.0

0.0

0.0

0.0

10.5

Water-soluble salts of bromic acid

235

0.0

0.0

0.0

0.0

0.0

2-Vinylpyridine

338

0.0

0.0

0.0

0.0

0.5

Boron compounds

405

0.0

0.0

0.0

0.0

0.1

Methyl methacrylate

420

0.0

0.0

0.0

0.0

0.0

1.0

0.0

0.0

1.1

117.3

Substances are listed in descending order of emission levels;
substances with no emissions are listed in order of theregulatory number■ Tokuyama Plant
Sun·Tox's Tokuyama Plant manufactures biaxial-oriented polypropylene films, which are

Amounttransferred

DichloromethaneAll figures are numerical sums for Tokuyama Corporation andTokuyama Dental Corporation

Location: 3075-18 Shimasu,
Itako-shi, Ibaraki, Japan
Number of employees: 223
Total site area: 89,800㎡

Unit: metric tons

Amount of emissions

Chloroform

Total

Waste generated

mainly used for food and beverage packaging. As part of its environmental initiatives, theplant is actively working to reduce per-unit energy consumption and increase recycling rates.
The plant further ensures health and safety management activities as an OSHMS-certified

workplace. Under the slogan,“Strictly following safety procedures, making manufacturing
enjoyable, and never compromising quality,”the plant continues to keep its facilities

Nobuhiko Nakayama
Plant Manager

operating safely so it can be depended upon by the community, customers and employees.

Performance Data
Waste generated

Water refers to public waters
Amount transferred indicates the sum of the quantity transferred to
sewage systems and the quantity subject to intermediate treatment

FY201574

FY201684

FY201768

FY201886

FY201988

Waste sent to landfills

Metric tons

1

1

1

1

1

Energy consumption

Thousand gigajoules

471

463

422

368

349

CO2 emissions

Thousand metric tons

27

28

25

20

19

Metric tons

0.0

0.0

0.0

0.0

0.0

Cases

0

0

0

0

0

PRTR-designated substance emissions

Total figures have been rounded to the first decimal place

Unit
Metric tons

Complaints

Location: 7-7, Harumi-cho,Shunan-shi, Yamaguchi, Japan
Number of employees: 141
Total site area: 24,100㎡

52

TOKUYAMA CSR REPORT 2020

TOKUYAMA CSR REPORT 202053

Site Reports

Company Outline

Sun Arrow Kasei
Co., Ltd.

Established:
Shareholder:
Head office:Business activities:

February 1, 1999
Tokuyama Corporation (100%)
1-2 Harumi-cho, Shunan-shi, Yamaguchi, Japan
Manufacture and sale of polyvinyl chloride compounds

Overview of Business
Fields■ Tokuyama Plant
Sun Arrow Kase's Tokuyama Plant manufactures and sells polyvinyl chloride compounds

used for pipes, joints, and other items essential for upgrading infrastructure, as well as PVC

windows, which are highly effective for saving energy. Practicing ISO 14001 environmental

Tokuyama provides products and services that help society and enrichpeople’s lives in four businesses: Chemicals, Specialty Products, Cement,
and Life & Amenity.

ChemicalsBusiness
Division

Specialty Products Business
Division

Soda Ash and Calcium Chloride BusinessElectronic Materials Business

management and having all employees take part in safety and accident prevention efforts hashelped the plant to maintain a record of zero accidents requiring work absences for all 21

years it has been operating. Since acquiring ISO 9001 certification in fiscal 2017, the plant has

Yasuto Yasuzawa
Plant Manager

further improved customer satisfaction with a focus on the environment, safety and quality

control, while strictly enforcing internal controls and carrying out Responsible Care activities.

▶ Soda ash

Performance Data
Power consumption

Unit
Thousand kilowatt hours

FY20152,659

FY20162,490

FY20172,533

FY20182,631

FY20192,633

Waste plastic produced

Metric tons

141

135

128

171

152

Waste plastic effectively used

Metric tons

141

135

128

171

152

Waste sent to landfills offsite for disposal

Metric tons

6

0

0

0

0

Metric tons

240

240

240

240

240

Thousand metric tons

65

65

65

65

65

Steam usage
Location: 1-2 Harumi-cho, Shunan-shi,
Yamaguchi, Japan
Number of employees: 28
Total site area: 3,280㎡

Tokuyama
Polypropylene
Co., Ltd.

Industrial water consumption▶ Sodium bicarbonate▶ Calcium Chloride▶ Sodium silicate cullet

Chlor-Alkali and Vinyl Chloride Business▶ Caustic soda

▶ Hydrochloric acid▶ Sodium hypochlorite▶ Methylene chloride▶ Propylene oxide (PO)▶ Polyvinyl chloride (PVC)

New Organic Chemicals Business
Established:
Shareholders:
Head office:Business activities:▶ Isopropyl alcohol (IPA)

April 2, 2001
Tokuyama Corporation (50%), Prime Polymer Co., Ltd. (50%)
1-1 Harumi-cho, Shunan-shi, Yamaguchi, Japan
Manufacture and sale of polypropylene resin and ﬂexible
polypropylene resin▶ High-purity polycrystalline silicon▶ Metallic boron▶ High-purity trichlorosilane

Fumed Silica Business▶ Fumed silica▶ High-purity fused spherical silica

Thermal Management Material Business▶H igh-purity Aluminum Nitride (AlN) Powder

and Granules

IC Chemicals Business▶ High-purity chemicals for electronics manufacturing▶ Positive-type photoresist developer

Cement Business
DivisionLife & Amenity Business
Division

Cement Business

MA Business■ Tokuyama Plant
Tokuyama Polypropylene's Tokuyama Plant conducts risk assessments of processes, facilities,

and operations and takes measures to identify near-miss situations and points of concern,in order to enhance the plant's safety culture. The result has been a perfect accident- anddisaster-free record for 44 years since the time it was operated as Tokuyama's polypropylene

film business. In fiscal 2020, the plant continues to pursue Responsible Care activities with thegoals of achieving its accident- and disaster-free record, reducing its environmental impact, andYuichi Taguchi

eliminating customer complaints related to quality.

▶ Cement-based soil stabilizer

Performance Data
Unit
Thousand metric tons

FY2015370

Waste generated

Metric tons

Waste sent to landfills

Metric tons%

Unit energy consumption index (fiscal 2002=100)＊ Year with periodic maintenance

Location: 1-1 Harumi-cho, Shunan-shi,
Yamaguchi, Japan
Number of employees: 63
Total site area: 70,997㎡

54

TOKUYAMA CSR REPORT 2020

▶ Blast furnace slag cement▶ Moderate-heat Portland Cement

Plant Manager

Industrial water consumption▶ Portland cement

FY2016333

FY2017FY2018FY2019

378

343

352

35

77

35

66

40

0

1.8*

0

1.6*

0

71

73

69

70

78

▶ Ready-mixed concrete▶ Construction and civil engineering materials

Recycling and Environment Business▶ Bulk pharmaceutical ingredients/intermediates

TS Business▶ Plastic lens-related materials

NF Business▶ Microporous film

Group Companies▶ Processing of waste into cement raw material▶ Polyolefin film

▶ Utilization of waste plastic for fuel▶ Medical diagnosis systems▶
 Recycling of waste gypsum boards▶ PVC window▶ Dental materials▶ Ion exchange membranes and systems▶ Plastics processing

TOKUYAMA CSR REPORT 2020

55

Company Outline

Third-Party Review
CSR Initiatives Using Materiality Assessments

A Review of Tokuyama’s
CSR Report
Implementing the Medium-Term Management Plan (April 2016–March 2021)

Financial
Highlights

Under its corporate vision to build a new foundation, established in May 2016, Tokuyama drew up
a five-year medium-term management plan starting from fiscal 2016 that seeks to: (1) change theorganizational culture; (2) rebuild business strategies; (3) strengthen Group management; and (4)improve the Company’s financial position. Now, a fifth point has been added to the medium-term
management plan: (5) pursue initiatives to address the UN Sustainable Development Goals (SDGs).
The aim is to help solve social issues.

Eriko Nashioka
Representative Director, Institute for Environmental
Management Accounting, Certified Public
Accountant and Certified Tax Accountant, andpart-time lecturer in environmental accounting
and environmental auditing for the Faculty ofCommerce, Doshisha University

Fiscal 2019 Sales by Business Segment(Unit: billion yen)

Net Sales

Operating Income(Billion Yen)

350
300

307.1

250

308

299.1
39.7

41.2

200
150

324.6

316

40

34.2

28.0

23.1

30

Life & Amenity

56.3(15.8%）

50

10

0

0

2016

2017

2018

2019

2020 (FY)

Cement87.2(24.4%）

54.4(15.2%）

 ote: Segment sales resultsN
include inter-segment sales(Target)it is changing our views of the connections between

people, and of society and culture. The level ofinterest in the SDGs has risen, and we have a clearer

Tokuyama (Shanghai) Co., Ltd.
Tokuyama Dental Italy Srl

Tokuyama Trading (Shanghai) Co., Ltd.

Tokuyama Korea Co., Ltd.
Tokuyama America Inc.

Shanghai Tokuyama Plastics Co., Ltd.
Tokuyama Chemicals(Zhejiang) Co., Ltd.

Taiwan Tokuyama Corporation
Tokuyama Corp. Taiwan Research Laboratory

Tokuyama Dental America Inc.

Tokuyama Asia Paciﬁc Pte. Ltd.
Tokuyama Electronic Chemicals Pte. Ltd.

■ Manufacturing▲ R&D● Sales

Tokuyama Nouvelle Calédonie S.A.

TOKUYAMA CSR REPORT 2020of coal-fired power plants.

Tokuyama is pursuing maintenance targets for

relatively few items where it has made numerical

will add more items that are connected to its value
creation model, and visually quantify the value it is
newly creating.

adigm of the SDGs and describes the social issues

Shin-Taketori Monogatari event and contains aThis report gives a detailed description of thethat Tokuyama is addressing using its technologies

dialogue with individuals involved in the event.

and innovations, and the value it is supplying to society. This suggests that we can depend on Tokuyama

long before the SDGs were born. This commitment

justifies its existence as a corporation. I hope that

Kazuo Matsuya
Executive Officer
General Manager,
Corporate Social Responsibility Division2020 is indeed turning out to be an inflection pointdue to the COVID-19 pandemic, which requires

The report and dialogue manages to convey how

Tokuyama works with and contributes to thecommunity, focusing on the local issue of invasive

bamboo. Going forward, Tokuyama should engage
in a dialogue with remote stakeholders such as

investors and students, as well as with employees

close to home. The company should also actively
disseminate information for that purpose.

*TCFD is an initiative launched by the Financial Stability Board to recommend
information disclosure of the strategic and financial impact of climate changerisks and opportunities.

further disseminate information in an effort tobetter communicate Tokuyama’s activities to evenmore stakeholders.

With regard to material issues, the KPIs for thisfiscal year indicate that we have achieved nearly all

the targets. We will endeavor to clarify where westand in terms of achieving the targets, and rapidly
execute PDCA cycles.

We will begin implementing a new medium-term

that we change our processes for taking action on

management plan in 2021. In addition to further

now identified the SDGs Tokuyama will focus on,

we will clearly convey the future vision for oursocially responsible management. While we have
we have always addressed social issues across ourvarious businesses. This commitment is ingrainedin our corporate culture and is something that

we will carefully perpetuate. Additionally, we will56of the Task Force on Climate-related Financial

tackling these issues. This report embraces the par-Response toThird-Party Review

Hantok Chemicals Co., Ltd.

taking steps to adhere to the recommendations

Information Disclosure and Communication

aware of its initiatives and gain more admirers.

Tokuyama Dental Deutschland GmbHJanuary 2020. Tokuyama also deserves praise forneed to be resolved. Tokuyama has already started

Tokuyama will succeed in making more people

Tokuyama Europe GmbH

subsequently launching the CO₂ Project Group inprogress. In its next review, I hope that Tokuyama

At the same time, Tokuyama has been meetingeight countries and regions around the world, primarily in Asia.

identified environmental issues as a material issue,

addition to changing how we work and what we do,

shaping up to be a major turning point in history. In

social expectations throughout its 100-year history,

GlobalNetwork

items, the company considered its next steps andmany of its current material issues, which leaves

to meet the demands of society.

Tokuyama has expanded globally, with factories and sales branches now established inachieving targets. Having achieved many of theWith the global COVID-19 pandemic, 2020 isidea of what needs to be done and the issues that

Total

316.0*
Specialty Products

20

100

2015

Chemicals93.7(26.3%）

310(Billion Yen)

35.2

Others65.2(18.3%）

issues and this year has disclosed its progress in

Disclosures (TCFD),* and taking action on the issue

From a Century in Business, into a New Era
Net Sales and Operating Income

In March 2019, Tokuyama identified its material

enhancing our socially responsible management,

businesses with an emphasis on the SDGs and ESG.
Furthermore, the entire Tokuyama Group will work
together to accelerate its initiatives to address thechief material issue of reducing CO₂ emissions.

TOKUYAMA CSR REPORT 202057

Corporate Data

Editorial Policy

Company name: Tokuyama Corporation
Location:

Tokyo Head Office

FRONT PLACE AKIHABARA, 7-5, Sotokanda 1-chome,
Chiyoda-ku, Tokyo 101-8618, Japan
Tel: +81-3-5207-2500 Fax: +81-3-5207-2580
Tokuyama Factory1-1, Mikage-cho, Shunan-shi, Yamaguchi 745-8648,■The CSR Report 2020 has been compiled for the
purpose of providing stakeholders with clearlypresented information on the Tokuyama Group’s
CSR initiatives and overall business activities.
The PDF edition, available at the website below,
includes Site Reports which could not be includedin the print edition due to space limitations.
https://www.tokuyama.co.jp/eng/csr/

Japan (Registered address)
Tel: +81-834-34-2000 Fax: +81-834-33-3790
Other facilities in Japan

Kashima Factory, Tsukuba Research Laboratory,

Osaka Office, Takamatsu Branch, Hiroshima Branch,
Fukuoka Branch, Sendai Branch, Shunan Sales BranchPresident:

Hiroshi Yokota

Established:

February 16, 1918

Capital:10 billion yen (As of March 31, 2020)

Number of
employees:

5,679 (consolidated basis; including 540 working overseas);  

Numberof group
companies:

Consolidated subsidiaries  54■Eriko Nashioka of the Institute for Environmental
Management Accounting was invited to offer athird-party opinion on this report.
■The CSR Report 2020 has been produced basedon the Environmental Reporting Guidelines(fiscal 2018 edition) published by the Ministryof the Environment of Japan and GRI standard
published by Stichting Grobal Reporting Initiative.

2,063 (non-consolidated basis)(As of March 31, 2020)

Equity-method affiliates  10（As of April 1, 2020）

Main businesses: Manufacture and sale of the following chemicals
and products

Chemicals: Soda ash, chlor-alkali, vinyl chloride andnew organic chemicals  Specialty Products: Polycrystalline silicon, fumed silica,
high-purity chemicals for electronics manufacturing andaluminum nitride
Cement: Cement, recycling
and environment-related businessLife & Amenity: Bulk pharmaceutical ingredients,
plastic lens-related materials, dental materials,
medical diagnosis systems, ion exchange membranes,
microporous films, polyolefin films, PVC windows
Securities code: 4043 (First Section of the Tokyo Stock Exchange)

Scope of the Report
Period covered:

Performance data is from fiscal 2019 (April 1, 2019
to March 31, 2020); certain activities carried out infiscal 2020 are also covered.
Companies covered:

Tokuyama Group; environment-related data is
for the Company’s Tokuyama Factory, Tsukuba
Research Laboratory and Kashima Factory;
some performance data includes the sum of thedata from 23 manufacturing subsidiaries of theTokuyama Group in Japan.
Areas covered:

Activities reported on were mainly carried out
in Japan; however, some activities include groupsubsidiaries outside Japan.
Date of issue:

September 30, 2020
Next issue (tentative):
September 2021

(previous issue was in September 2019)58

TOKUYAMA CSR REPORT 2020