Partner case study

Consolidating a managed
security offering
How did KryptoKloud optimise their managed security
offering with WithSecureTM Elements?

Company
KryptoKloud

Country
UKIndustry
Information Technology,
Managed Service Provider

Consolidating a managed security offering

2

KryptoKloud has a long history of offering cyber security consultancy services and has more
recently expanded their managed security services business. They set out to find solutions thatcomplement their consultancy business but ran into issues with initial vendors. Subsequently, they
now partner with a selection of vendors who support them in their first class managed security
services offering. KryptoKloud and WithSecureTM maintain a mutually beneficial partnershipcentered on technology and ongoing support.

Joining forces“ Wherever possible we like toprovide the all-encompassing
solution that is available through
WithSecure™ Elements”
Adam Matthews, Lead Analyst at KryptoKloud

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KryptoKloud offers their customers operational managed
services including security monitoring and incident response
as well as a full portfolio of compliance, governance, audit &cyber insurance solutions. In particular, the KryptoSOC 360
Advanced Threat Detection and Response XDR Platform
simplifies enterprise security by providing a holistic answer toan organisation’s prevention, detection and response needs.
This solution was introduced by KryptoKloud to fill a gap
they had spotted in the market. Through their consultancy
business they had performed numerous risk audits and maderecommendations to customers for areas of their security thatneeded addressing.
These customers were typically medium-sized businesses
with around 500-600 employees. Large enough to have an ITsecurity team but very often lacking in resource. At this scale
the companies’ infrastructure tended to be quite diverse andcomplex and the in-house teams were subsequently
stretched to capacity.
KryptoKloud saw the opportunity to offer these companies a
consolidated managed security service on a 24/7 basis. They
already had experience working with Endpoint Detection andResponse (EDR) vendors but had found them lacking in key
areas such as deployment options, multi-tenancy models andmost notably partner interaction and support.
Lead Analyst Adam Matthews recalls the challenges of trying
to get support from some of the vendors they previouslyworked with, including unresponsive customer service anddelayed response times.
When engaging with WithSecure™, partner prioritisation cameacross at the outset.
“With WithSecure™ we found that in all streams we wereimmediately impressed with the level of support, from licensing, all the way through to technology support,” says Adam.

Consolidating a managed security offering

Superior technology for 24/7 threat
hunting
Shared values over partnership provided a strong foundation
for KryptoKloud’s relationship with WithSecure™. However,they needed to make sure that the solutions they were offering
truly lived up to their billing as best-in-class solutions.
“When we started evaluating the solutions we looked at someof the different ratings and metrics and found that WithSecure™ scored highly on AV-TEST,” says Adam. In the past
decade, WithSecure™ has performed consistently in independent evaluations by AV-TEST.
At first KryptoKloud just looked at endpoint protection anddetection and response. They wanted something with thecapability to lock down devices for the previously mentioned
medium-sized businesses. However, as the partnershipwith WithSecure™ has deepened they’ve added additional
solutions, “Wherever possible we like to provide the all-encompassing solution that is available through WithSecure™
Elements including Microsoft 365 protection and vulnerability
management,” Adam explains.

WithSecure™ Elements provides the flexibility and technology needed to adapt to changing threats and business needs.
One installer rolls out the suite of solutions that are centrally managed from a single portal. “In practice this has beena really useful element of the offering,” says Adam, “Cloudprotection takes mere minutes to set up and the granularity ofvulnerability management deployment is really good, we cancreate completely bespoke profiles for all of our clients from asingle interface.”
The integration of services also greatly improves visibility
which has supported KryptoKloud in moving from operating analert-driven, lead-based service to a proactive threat-hunting
service. “We have the ability to identify trends between different organisations and track the frequency and occurrence ofsuspicious events between different organisations and therefore provide 24/7 threat hunting.”

3“ We have the ability to identify
trends between different organisations and track the frequency and occurrence of suspicious
events between different organisations and therefore provide 24/7
threat hunting.”
Adam Matthews, Lead Analyst at KryptoKloud

Consolidating a managed security offering

A mutually beneficial partnership
KryptoKloud’s partnership with WithSecure™ has supported
an all-encompassing security service suited to smaller andmedium-sized organisations. As a closely trusted ally, KryptoKloud has provided WithSecure™ with invaluable feedback
regarding the Elements solution. KryptoKloud has also tested
new WithSecure™ solutions before they are more widely available, making partner integration a key aspect of the end result.
Such a relationship is mutually beneficial because it allows
KryptoKloud to better service its customers’ needs while
WithSecure™ gets prompt and accurate feedback relating totechnology improvements.
The ethos of learning from each other is also highlighted by thefact that KryptoKloud puts all new staff through WithSecure™’s
training courses. They also get their new analysts to do boththe technical and commercial trainings to make sure they’rewell briefed on the technology’s unique characteristics whenexplaining it to their clients.

Most recently, WithSecure™’s dialogue with KryptoKloud
and other partners has helped accelerate the developmentof Microsoft SharePoint protection. “SharePoint protection issomething we’re looking to implement with our clients,” says
Adam “Demand for it has definitely picked up in the past year
as the move to remote working means on-premise environments have become hybrid-focused or moved to the cloud.”This kind of collaboration is possible based on a partnership
ethos that highlights the fact that it is only by working together
that vendors and service providers can meet the security
needs of the vast majority of companies.

“ “What we really appreciate about
WithSecure™ is that they ask
what’s missing and what ourclients are looking for and thenreally listen and implement thatfeedback.”
Adam Matthews, Lead Analyst at KryptoKloud

4Who We Are
WithSecureTM is cyber security’s reliable partner. IT service providers,MSSPs and businesses along with the largest financial institutions,manufacturers, and thousands of the world’s most advanced
communications and technology providers trust us for outcome-based
cyber security that protects and enables their operations. Our AIdriven protection secures endpoints and cloud collaboration, and ourintelligent detection & response is powered by experts who identify
business risks by proactively hunting for threats and confronting live
attacks. Our consultants partner with enterprises and tech challengers
to build resilience through evidence-based security advice. With morethan 30 years of experience in building technology that meets businessobjectives, we’ve built our portfolio to grow with our partners throughflexible commercial models.
WithSecureTM is part of F-Secure Corporation, founded in 1988, andlisted on the NASDAQ OMX Helsinki Ltd.