Use & Care ManualWith Installation Instructions for the Installer

Electric Residential

Water Heaters
Residential Electric and Point-of-Use Electric Models

for 23 - 38 - 57 - 72 - 76 - 114 - 151 - 189 - 246 - 303 - 454 Liter Capacity Models
The purpose of this manual is twofold:one, to provide the installer with the basic
directions and recommendations for theproper installation and adjustment of thewater heater; and two, for the owner–
operator, to explain the features, operation,
safety precautions, maintenance andtroubleshooting of the water heater. Thismanual also includes a parts list.
It is imperative that all persons who are
expected to install, operate or adjust thiswater heater read the instructions carefully
so they may understand how to performthese operations. If you do not understandthese instructions or any terms within it,
seek professional advice.
Any questions regarding the operation,
maintenance, service or warranty of thiswater heater should be directed to the seller
from whom it was purchased. If additional
information is required, refer to the section
on “If you need service.”!
!
!

! General Instructions

 o not destroy this manual.
D
Please read carefully and keep ina safe place for future reference.
Recognize this symbol as anindication of Important Safety
Information!

Do not attempt to repair or
replace any part of your water
heater unless it is specifically
recommended in this manual. Allother servicing should be referred
to a qualified technician.

0013

Be sure to read and understand the entire Use & Care Manual before attempting to install or operate this water heater. It may save
you time and cost. Pay particular attention to the General Safety Precautions. Failure to follow these warnings could result in serious
bodily injury or death. This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of
the appliance by a person responsible for their safety. Should you have problems understanding the instructions in this manual, or
have any questions, STOP, and get help from a qualified installer, service technician, or the local electric utility.

AP14866-4 (08/17)

Safety Information
Safety Precautions. . . . . . . . 1,2

FOR YOUR RECORDS
Write the model and serial numbers here:##
You can find them on a label on the appliance.

Staple sales slip or cancelled cheque here.
Installation Instructions
Location. . . . . . . . . . . . . . . . . . 3
Water Connections . . . . . . . . . 4
Electrical Connections. . . . . 6

Operating Instructions
Safety Controls . . . . . . . . . . . . 8
Water Temperature . . . . . . . . . 9

Proof of the original purchase date is needed to obtain service under
the warranty.

READ THIS MANUAL
Inside you will find many helpful hints on how to use and maintainyour water heater properly. Just a little preventive care on your partcan save you a great deal of time and money over the life of yourwater heater.
You’ll find many answers to common problems in the Before You
Call For Service section. If you review our chart of Troubleshooting
Tips first, you may not need to call for service at all.

READ THE SAFETY INFORMATION
Care and Cleaning
Draining. . . . . . . . . . . . . . . .  10
Extended Shut-Down. . . . .  10
Maintenance. . . . . . . . . . . . .  10

Troubleshooting Tips
Before You Call
For Service. . . . . . . . . . . . . . . 11

Your safety and the safety of others are very important. There
are many important safety messages in this manual and on yourappliance. Always read and obey all safety messages.

!

This is the safety alert symbol. Recognize this symbol as anindication of Important Safety Information!
This symbol alerts you to potential hazards that can kill or
hurt you and others.

All safety messages will follow the safety alert symbol and either
the word “DANGER”, “WARNING”, “CAUTION” or “NOTICE”.
These words mean:!

DANGER

An imminently hazardous situation			that will result in death or serious 					injury.

! WARNING

			
			

!
Customer Service
Parts List. . . . . . . . . . . . .  12, 13
If You Need
Service Assistance. . . . . . . . 15
Wiring Diagram. . . . . . . . . . 16

2

CAUTION

A potentially hazardous situation that
could result in death or serious injury
and/or damage to property.

A potentially hazardous situation that			
may result in minor or moderate 					injury.

NOTICE:		

Attention is called to observe a 					
specified procedure or maintain 					a specific condition.

Installing the water heater.
The location chosen for the water heater must take into consideration the following:

Local Installation Regulations
This water heater must be installed inaccordance with these instructions, local
authorities and codes or regulations, utility
codes or utility company requirements,

which must be followed and takeprecedent over any recommendationin this manual. Installation must be
performed by a licensed plumber.

High Altitude
This appliance is intended for use at a maximum altitude of 4000 m.

Location
This water heater is designed to meet awide range of applications. The Point-ofUse water heaters fulfill a demand for asmall water heater that can be installed ina limited space. Locate the water heaterin a clean dry area as near as practical tothe area of greatest heated water demand.
Long uninsulated hot water lines can wasteenergy and water.

near a floor drain for convenient flushingand draining.
The water heater and water lines should beprotected from freezing temperatures. DO
NOT install the water heater in outdoor,
unprotected areas.
! CAUTION: The water heater should

Place the water heater in such a mannerthat the thermostat and element accesspanels can be removed to permit inspection
and servicing such as removal of elementsor checking controls.
Where possible, locate the water heater

not be located in an area where leakageof the tank or connections will result indamage to the area adjacent to it or tolower floors of the structure. Where
such areas cannot be avoided, it isrecommended that a suitable catch pan,adequately drained, be installed under
the water heater.

B

A—Diameter of water heater
plus 5 cm (2”) min.
B—Maximum 5 cm (2”)

A

To open drain, line should
be at least 1.9 cm (¾”) ID
and pitched for proper
drainage.

NOTICE: Auxiliary catch pan MUST conform to local codes.
Drain Pan Kits are available from the store where the water
heater was purchased, or any water heater distributor.

Inspect Shipment
Inspect the water heater for possible damage. Check the markings on the rating plateof the water heater to be certain the power supply corresponds to the water heater
requirements.

3

Installing the water heater.
Thermal Expansion
Determine if a check valve exists in theinlet water line. It may have been installedin the cold water line as a separate back flow
preventer, or it may be part of a pressure
reducing valve, water meter or water softener.
A check valve located in the cold water inlet
line can cause what is referred to as a “closed
water system”. A cold water inlet line withno check valve or back flow prevention
device is referred to as an “open” water
system.
As water is heated, it expands in volume andcreates an increase in the pressure within
the water system. This action is referred toas “thermal expansion”. In an “open” water
system, expanding water which exceeds thecapacity of the water heater flows back into
the city main where the pressure is easily
dissipated.
A “closed water system”, however, prevents
the expanding water from flowing backinto the main supply line, and the result of“thermal expansion” can create a rapidand dangerous pressure increase in the water
heater and system piping. This rapid pressure

increase can quickly reach the safety settingof the relief valve, causing it to operate during
each heating cycle. Thermal expansion, andthe resulting rapid and repeated expansion
and contraction of components in the water
heater and piping system can cause premature
failure of the relief valve, and possibly theheater itself. Replacing the relief valve will
not correct the problem!
The suggested method of controlling thermal
expansion is to install an expansion tank in
the cold water line between the water heaterand the check valve (refer to the illustration
below). The expansion tank is designed withan air cushion built in that compresses as thesystem pressure increases, thereby relieving
the over pressure condition and eliminating
the repeated operation of the temperatureand pressure relief valve. Other methods ofcontrolling thermal expansion, like installingpressure valves, are also available. Contact
your installing contractor, water supplier orplumbing inspector for additional information
regarding this subject.

Water Supply Connections
Refer to the illustration below for suggested
typical installation. Use unions or flexible
copper connectors on the hot and cold
water connections so that the water heater
may be easily disconnected for servicing
if necessary. The HOT and COLD water

Typical Installation

Union

Vacuum relief valve
Temperature &pressure relief valve
Union

connections are clearly marked and are 3/4″
NPT on all models. Install a shut-off valve
and a vacuum relief valve in the cold waterline near the water heater. A drain valve
may be installed near the cold water inlet of
the water heater if necessary.
To electrical
distribution panel
Heat trap 15 cm (6″)
minimum
To cold water supply

HO

T

F

E

I

L

E

E

CO

L
V

R

Shut-off valve

LD

V
A

NOTICE: DO NOT apply
heat to the HOT or COLD
water connections. If sweat
connections are used, sweat
tubing to adapter before
fitting adapter to the water
connections on heater.
Any heat applied to thewater supply fittings will
permanently damage thedip tube and or heat traps.

Thermal expansion tank(if required)Heat trap 15 cm (6″)
minimum
Hot water outlet
to fixtures

Anode

Jacket access panel

Jacket access panel
Relief valve discharge line tosuitable open drain
15 cm (6″) air gap

4

Auxiliary catch pan
5 cm (2”) maximum
Drain valve

A new combination temperature and pressure relief valve (T&P relief valve), complying with the Standard
for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22/CSA
4.4 M99, is provided with the water heater and must be installed in the opening provided and marked for the
purpose on the water heater. No valve of any type should be installed between the relief valve and the tank.
Local codes shall govern the installation of relief valves.

Relief Valve! WARNING: The pressure

rating of the T&P relief
valve must not exceed 1 034
kPa (150 PSI), themaximum working pressureof the water heater as
marked on the rating plate.

The BTU/h rating of the relief valve mustnot be less than the input rating of thewater heater as indicated on the ratinglabel located on the front of the heater(1 watt=3.412 BTU/h).
Connect the outlet of the relief valve
to a suitable open drain so that thedischarge water cannot contact live
electrical parts or persons and to eliminate
potential water damage.
Piping used should be of a type approvedfor hot water distribution. The dischargeline must be no smaller than the outlet ofthe valve and must pitch downward fromthe valve to allow complete drainage (bygravity) of the relief valve and dischargeline. The overflow piping must discharge
in a position such that it can be readily
seen 15cm above the floor drain. The endof the discharge line must be left open
to the atmosphere. The piping should beinstalled in a frost-free environment. No
valve of any type, restriction or reducer
coupling should be installed in the
discharge line.

To Fill the Water Heater! WARNING: The tank must be fullof water before heater is turned on.
Heating elements will be damaged if
energized for even a short time whiletank is dry. The water heater warranty
does not cover damage or failure
resulting from operation with an empty
or partially empty tank.
Make certain the drain valve is completely

closed.
Open the shut-off valve or stop cock in thecold water supply line.
Open each hot water faucet slowly toallow the air to vent from the water
heater and piping.
A steady flow of water from the hot water
faucet(s) indicates a full water heater.

Condensation
Condensation can form on the tank when
it is first filled with water. Condensation
might also occur with a heavy water draw
and very cold inlet water temperature.

This condition is not unusual, and will
disappear after the water becomes heated.
If, however, the condensation continues,
examine the piping and fittings forpossible leaks.

Typical Installation (Point-of-Use Models)! CAUTION: The cold inlet

piping should be routed asshown to aviod accidental
drainage of water from thewater heater.

Vacuum relief valve
Temperature &pressure relief valve

Jacket access panel
R.V.

HOT

RHEEMGLAS
STANDARD

Check valve(Optional)
Shut-off valve

COLD

Relief valve dischargeline to suitable opendrain

15 cm (6″) air gap

To cold water supply
Hot water outlet
to fixtures5

Installing the water heater.
Electrical installation MUST be carried out by a licensed electrician only.
Electrical Connections! CAUTION: The presenceof water in the piping andwater heater does notprovide sufficient
conduction for a ground.
Non-metallic piping,dielectric unions, flexible
connectors etc. can cause thewater heater to beelectrically isolated.
! CAUTION: The voltage
requirement and wattage loadof the heater is specified on theheater identification plate.
The heater MUST be earthed.

A separate branch circuit with copper
conductors, overcurrent protective device
and suitable disconnecting means must be
provided by a qualified electrician.

appropriately for the openings found in
the water heater,Non-metallic sheathed cable, metallic
conduit or metallic sheathed cable notapproved for use as a ground conductor
shall include a separate conductor for
grounding, sized appropriately for the
openings found in the water heater. It
should be attached to the groundterminals of the water heater and theelectrical distribution box.

All wiring must conform to local codes, orthe latest edition of the National ElectricalCode. Refer to wiring diagrams in the backof this manual for wiring connections.
The voltage requirements and wattage load
for the water heater are specified
on the rating plate on the front of the water
heater.
The water heater is completely wired
to the junction bracket or box inside thewater heater. An opening for 16 mm (1/2”)
or 21 mm (3/4”) electrical fitting is provided
for field wiring connections.

Junctionbox coverConduitconnector

NING
WAR

The branch circuit wiring should include
either: etallic conduit or metallic sheathedM
cable approved for use as a grounding
conductor and installed with fittings
approved for the purpose, sized

Wire connections
Water heater junction box.

NOTICE: This guide recommends minimum branch circuit sizing and wire size. Refer to wiring diagrams in this manual forfield wiring connections.

For single element models rated
at 400V the intended power
supply is 230V/400V (230V lineto-neutral / 400V line-to-line) on
a 3-Phase power supply system.

6

Branch Circuit Sizing and Wire Size Guide
Recommended Over Current
Protection (Fuse or circuit
breaker amperage rating)

Recommended Copperwire
size mm2 based on I. E. C.
requirements

220V

230V

240V

220V

230V

240V

1500

16

16

16

2.5

2.5

2.5

2500

16

16

16

2.5

2.5

2.5

3000

20

20

20

2.5

2.5

2.5

3500

20

20

20

2.5

2.5

2.5

4500

32

25

25

6.0

6.0

6.0

5500

40

32

32

10

6.0

6.0

6000

40

40

40

10

10

10

Imput
(Watts)Installation Checklist
A. Water Heater Location❑ Close to area of heated water demand.
❑ Indoors and protected from freezing 				temperatures.

❑ Area free of flammable vapours.
❑ Provisions made to protect area from water		damage.

❑ Sufficient room to service heater.

B. Water Supply❑ Water heater completely filled with water.
❑ Air purged from water heater and piping.
❑ Water connections tight and free of leaks.

C. Relief Valve❑ Temperature and Pressure Relief Valve 				 properly installed and discharge line run to		 open drain.

❑ Discharge line protected from freezing.

D. Wiring❑ P ower Supply voltage agrees with water
heater rating plate.

❑B ranch circuit wire and fusing or circuit
breaker of proper size.

❑ E lectrical connections tight and unit properly
grounded.

7

Operating the water heater.
! CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not beenused for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELYFLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be
opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water
system. If hydrogen is present, there will be an unusual sound such as air escaping through the pipe as the water
begins to flow. DO NOT smoke or use an open flame near the faucet at the time it is open.

Safety Precautions
 O turn off power to water heater ifD
it has been subjected to over heating,fire, flood, physical damage.
 O NOT turn on water heater unlessD
it is filled with water.
 O NOT turn on water heater if coldDwater supply shut-off valve is closed.

I f there is any difficulty inunderstanding or following the
Operating Instructions or the Careand Cleaning section, it isrecommended that a qualified personor serviceman perform the work.

Safety Controls! WARNING: If the water

heater has been subjected
to flood, fire, or physicaldamage, turn off power andwater to the water heater.
DO NOT operate the water
heater again until it has
been thoroughly checked byqualified service personnel.

The water heater is equipped with a
combination thermostat and temperature
limiting control (ECO) that is locatedabove the heating element in contact withthe tank surface. If for any reason the watertemperature becomes excessively high, thetemperature limiting control (ECO) breaks
the power circuit to the heating element.
Once the control opens, it must be reset
manually.
! CAUTION: The cause of the hightemperature condition must be investigatedby qualified service technician andcorrective action must be taken before
placing the water heater in service again.

8

To reset the temperature limiting control:Turn off the power to the water
heater.
 emove the jacket access panel(s)R
and insulation.
 he thermostat protective coverTshould not be removed.
Press the red RESET button.
 eplace the insulation and jacket
R
access panel(s) before turning on the
power to the water heater.

Water Temperature Setting! DANGER: There is a

hot water SCALD potential
if the thermostat is set
too high. Households withsmall children, disabled, orelderly persons may requirea 49°C (120°F) or lower
thermostat setting toprevent contact with
HOT water.

The EU Drinking Water Directive (98/83/
EG) and IEC62395-2:2013 require that awater heater provide the means to inhibit
growth of Legionella bacteria in potablewater. This water heater can satisfy theserequirements provided it is operating andthe thermostat is set between 50 and 60°C,
or higher, including when it is used as an inseries booster water heater for a solar water
heater.
With this in mind, please review the
information below regarding hazards
associated with exposure scalding fromhot water. Always test the water and mix
with cold to ensure the water is at a safe
temperature for use.
The temperature of the water in the water
heater can be regulated by setting thetemperature dial of the adjustable surface
mounted thermostat(s) located behind thejacket access panel(s).

Safety and energy conservation are factors
to be considered when selecting the watertemperature setting of the water heater’s
thermostat(s). The lower the temperature
setting, the greater the savings in energy andoperating costs.
Water temperatures above 52°C (125°F)
can cause severe burns or death fromscalding. Be sure to read and follow thewarnings outlined in this manual and on thelabel on the water heater. This label is locatedon the water heater near the thermostat
access panel.
Mixing valves for reducing point of use
water temperature by mixing hot and cold
water in branch water lines are available.
Contact a licensed plumber or the local
plumbing authority for further information.
The chart below may be used as a guide in
determining the proper water temperature foryour home.

Time/Temperature Relationship in Scalds
Temperature

Time To Produce a Serious Burn

49°C (120°F)
52°C (125°F)
54°C (130°F)
57°C (135°F)
60°C (140°F)
63°C (145°F)
66°C (150°F)
68°C (155°F)

More than 5 minutes
11/2 to 2 minutes
About 30 seconds
About 10 seconds
Less than 5 seconds
Less than 3 seconds
About 11/2 seconds
About 1 second

Table courtesy of Shriners Burn Institute

ESE

T

ESE

R

Reset buttonR

If adjustment is necessary…
T

Thermostat
dial pointer
150°F(66°C)

Thermostat
protective
cover

90°F
(32°C)
125°F (52°C)

TURN OFFPOWER
BEFORESERVICING

The thermostat was factory set at 60ºC
(140ºF). However the installer or user canadjust the thermostat to the desired setting
upon completion of installation.
Turn off the power to the water
heater.
 emove the jacket access panel(s)R
and insulation exposing thethermostat(s).

 he thermostat protective cover(s)Tshould not be removed
 sing a small screwdriver, set theUthermostat(s) dial pointer(s) tothe desired temperature.
 eplace the insulation and jacket
R
access panel(s). Turn on the power tothe water heater.

Thermostat and protective cover.

9

Care and cleaning of the water heater.
Draining the Water Heater! CAUTION: Shut off power to thewater heater before draining water.
! DANGER: Before manuallyoperating the relief valve, make certain
no one will be exposed to the hot water
released by the valve. The waterdrained from the tank may be hot
enough to present a scald hazard andshould be directed to a suitable drain toprevent injury or damage.

In order to drain the water heater, turn off
the cold water supply. Open a hot water
faucet or lift the handle on the relief valve
to admit air to the tank.
Attach a garden hose to the drain valve on
the water heater and direct the stream ofwater to a drain. Open the valve.

Vacation and Extended Shut-Down
NOTICE: Refer to theHydrogen Gas Caution in
the Operating Instructions.

If the water heater is to remain idle for an
extended period of time, the power andwater to the appliance should be turned off
to conserve energy and prevent a build-up
of dangerous hydrogen gas.
The water heater and piping should bedrained if they might be subjected tofreezing temperatures.

After a long shut-down period, thewater heater’s operation and controls
should be checked by qualified service
personnel. Make certain the water heater
is completely filled again before placing itin operation.

Routine Preventative Maintenance! DANGER: Before

manually operating therelief valve, make certain
no one will be exposed tothe danger of coming incontact with the hot water
released by the valve. The
water may be hot enough tocreate a scald hazard. The
water should be released
into a suitable drain toprevent injury or property
damage.
NOTICE: If thetemperature and pressure
relief valve
on the hot water heater
discharges periodically,
this may be due to thermal
expansion in a closed
water system. Contact
the water supplier oryour plumbing contractor
on how to correct this.
DO NOT plug the relief
valve outlet.

10

Properly maintained, your water heater
will provide years of dependable troublefree service.
It is suggested that a routine preventive
maintenance program be established andfollowed by the user.
It is further recommended that a periodic
inspection of the operating controls,
heating element and wiring should bemade by service personnel qualified inelectric appliance repair.
Most electrical appliances, even whennew, make some sound when in operation.
If the hissing or singing sound level
increases excessively, the electric heating
element may require cleaning. Contact aqualified installer or plumbing contract toinspect.
At least once every 6 months, lift andrelease the lever handle on the temperaturepressure relief valve, located near the topof the water heater, to make certain thevalve operates freely. Allow several litresto flush through the discharge line to an
open drain.

A water heater’s tank can act as a settlingbasin for solids suspended in the water. It
is therefore not uncommon for hard water
deposits to accumulate in the bottom of
the tank. It is suggested that a few litres ofwater be drained from the water heater’stank every month to clean the tank of these
deposits.
Rapid closing of faucets or solenoid
valves in automatic water using appliances
can cause a banging noise heard in awater pipe. Strategically located risers in
the water pipe system or water hammer
arresting devices can be used to minimize
the problem.

Before You Call For Service…
Troubleshooting Tips
Save time and money! Review the chart on this page firstand you may not need to call for service.

ProblemPossible Causes		 What To Do

Rumbling noise

Water conditions in yourhome caused a build up ofscale or mineral deposits
on the heating elements.

● Remove and clean the heating elements.

Relief valve
Pressure build up caused● This is an unacceptable condition and must be
producing poppingby thermal expansion		 corrected. Contact the water supplier or plumbing
noise or draining
in a closed system.		 contractor on how to correct this. DO NOT plug the			 relief valve outlet.
Rattling noise
during periodsof water usage

Internal heat trap
● This is normal for heat trap fittings when in operation
fittings in operation.		 and does not indicate a need for service.

Not enough or
no hot water

Water usage may have
● Wait for the water heater to recover after an abnormal
exceeded the capacity		 demand.
of the water heater.
A fuse is blown or a circuit
breaker tripped.

● Replace fuse or reset circuit breaker.

Electric supply may be off.
● Make sure electric supply to water heater and			 disconnect switch, if used, are in the ON position.
The thermostat may● See the Temperature regulation of the water heater
be set too low.		 section of this manual.
Leaking or open hot
water faucets.

● Make sure all faucets are closed.

Electric service to yourhome may be interrupted.

● Contact the local electric utility.

Improper wiring.
● See the Installing the water heater section of this			manual.
Manual reset limit (ECO).
● See the Temperature regulation of the water heater			 section of this manual.
Cold water inlet● This is normal. The colder inlet water takes longer
temperature may be 		 to heat.
colder during thewinter months.
Water is too hot

The thermostat● See the Temperature regulation of the water heater
is set too high.		 section of this manual.

! CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostats, heating elements or othersafety devices. Refer repairs to qualified service personnel.

11Replacement Parts.
Instructions For Placing a Parts Order
Address parts orders to the distributor orstore where the heater was purchased.

 art description (as noted below) andP
number of parts desired.

All parts orders should include:! CAUTION: For your safety DO

NOT attempt repair of electrical wiring,thermostat(s), heating elements or otheroperating controls. Refer repairs toqualified service personnel.

The model and serial number of thewater heater from the rating plate.
 pecify voltage and wattage asSmarked on the rating plate.
Temperature & Pressure
relief valve
Heat trap nipple
outlet (72 liter only)

Heat trap nipple
inlet (72 liter only)
Dip tube
Dip tube gasket

Internal heat trap
(optional)

Anode rod
Junction box cover

GasketPlate coverJunction box gasket(Optional)

Thermostat

Cavity insulation

ET
ES
RE

SE T

Heating element
gasketR

Thermostat
protective cover
90

140

100

130

120 110- O - D
M
ER

IS C

TH

OFF
TURN ER
POWRE
BEFO
ICING
SERV

Heating element

ET
ES

SE T
90

140
130

Jacket accessgasket(s)(Optional)
Thermostat
Jacket accessprotective cover
panel(s)RE

Heating element
gasketR

Thermostat
Thermostat bracket

100
120 110- O - D
M
ER

IS C

TH

OFF
TURN ER
POWRE
BEFO
ICING
SERV

Heating element
Thermostat
bracketCavityinsulation

NOTICE: Some parts may vary inappearance from model to model.

12

Drain valve

Replacement Parts.
Point-of Use Models
Instructions For Placing a Parts Order
Address parts orders to the distributor orstore where the heater was purchased.
All parts orders should include: he model and serial number of theTwater heater from the rating plate.
 pecify voltage and wattage asSmarked on the rating plate.
Extension Piece(Optional)! CAUTION: For your safety DO
NOT attempt repair of electrical wiring,thermostat(s), heating elements or otheroperating controls. Refer repairs toqualified service personnel.
* Certain models may or may not have theseparts. The J-Tube is only on the 114 litermodel.

Anode RodSnap Bushing art description (as noted below) andP
number of parts desired.

Cavity Insulation*
Gasket*T&P
Valve*GasketJ-Tube*,Hot Outlet*Plug
Thermostat

R

Shroud
E

SE T
RE

SE T
90

140
130

Thermostat
Protective Cover100
120 110 O - D I
MER

SC

TH

Gasket*Jacket Access
Panel(s)OFF
TURN ERPOW RE
BEFO
ICING
SERV

Nipple, Cold
Inlet

HeatingElement
GasketHeatingElement

Thermostat
BracketNOTICE: Some parts may vary in appearance from model to model.

CavityInsulation

13

Cavity Insert Instructions (for certain models)The following instructions are intended for
qualified service personnel ONLY, and should only
be done when necessary.
In order to replace the thermostat or heating element,
remove the cavity insert crossbar by following the
instructions below:
Turn off the power to the water heater.
Remove the jacket access panel(s) and insulation.
 otate the crossbar up and down until it breaks awayRfrom the remainder of the cavity insert.
(See illustration to the left)
 iscard the crossbar. It cannot and need not beDreplaced.
Replace the thermostat and/or element as necessary.
 eplace the insulation and jacket access panel(s)Rbefore turning on the power to the water heater.
NOTICE: The cavity insert crossbar is necessary forthe manufacturing process only. The removal of thecrossbar will not interfere with the operation of thewater heater.

14

IF YOU NEED SERVICE
1. Should you have any questions about your new water heater, or if it requires
adjustment, repair, or routine maintenance, it is suggested that you first contact
your installer, plumbing contractor or previously agreed upon service agency. In
the event the firm has moved, or is unavailable, refer to the telephone directory,
commercial listings or local utility for qualified service assistance.
2. Should your problem not be solved to your complete satisfaction, you should
then contact the Manufacturer’s National Service Department at the following
address:				Rheem Manufacturing MEA FZE				P.O. Box 371045
				
2E, East Wing, Office no 407
				Dubai Airport Free Zone (DAFZA), UAE.
When contacting the manufacturer, the following information will be requested:a. Model and serial number of the water heater as shown on the rating plate attachedto the jacket of the heater.
b. Address where the water heater is located and physical location.
c. Name and address of installer and any service agency who performed service on
the water heater.
d. Date of original installation and dates any service work was performed.
e. Details of the problems as you can best describe them.
f. List of people, with dates, who have been contacted regarding your problem.

15

Wiring diagram
Wiring Diagrams — Therm-O-Disc Thermostats (Type 59T)HEATINGELEM ENT

4

1
BLACK

BLACK

RED

2

HEATINGELEMENTSINGLE ELEMENT
FIG. A-2

1

3

1

3

2

4

2

4

1

4

1

4

1

4

2

2

3

1

3

2

4

2

4

RED

BLACK

BLACK

BLACK

RED

2

1

1

2

2

2

2

LOWER
HEATINGELEM ENT

LOWER
THERM OSTAT

FIG. D2LOWER
HEATINGELEM ENTLOWER
HEATINGELEM ENTLOWER
HEATINGELEM ENT

FIG. C

1

FIG. E

FIG. F! This water heater is factory equipped for two (2) wire connection toelectrical power. For use with "off-peak" meter (timer) remove wirenut from red and black leads and connect to "off-peak" meter (timer).

THIS ELECTRIC WATER HEATER IS WIRED AS INDICATED ABOVE OR BELOWDOUBLE ELEMENTSIMULTANEOUS OPERATION

Wiring Diagrams
Electric Water Heaters for
3 - Phase Applications

DOUBLE ELEMENTNON-SIMULTANEOUS

3- PHASE BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTION PANEL

3- PHASE BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTION PANEL
L3

L1

L2

*

L2

L1

L3
G

YELLOW

1

3

2

4

FIG. G*UPPER THERMOSTAT& HIGH TEMP. LIMIT (ECO)

BLUE
BLUE

1
2
1
2

BLACK

RED

BLACK
LOWER
HEATINGELEMENT

4LOWER
THERMOSTAT& HIGH TEMPLIMIT (ECO)

1
2

1

YELLOWUPPERHEATINGELEMENTLOWER
THERMOSTAT& HIGH TEMPLIMIT (ECO)342

RED (10 GA)

BLUE

2

1
2

LOWER
HEATINGELEMENT

FIG. HUPPERHEATINGELEMENTRED

BLACK (10 GA)

1

BLACK

3
4

UPPER THERMOSTAT& HIGH TEMP. LIMIT (ECO)

1
2

YELLOW

BLUE (10 GA)

YELLOW (10 GA)

GTherm-O-Disc Thermostats(Type 59T)
For the connection of thiswater heat er to a 3-Phase Branch
Circuit, con nect field wiring to
the water heater as indicated in
the ap pro pri ate wiring diagram
at right. A sep a rate junction box
is being supplied with this water
heater (check bot tom of carton)to accomodate wir ing and conduit con nec tions. Install theJunction Box as shown on the
Installation/Instruction Sheetin clud ed in the plastic bag
at tached to the heater.

UPPER
HEATINGELEM ENT

1

1

FIG. BLOWER
THERM OSTAT& HIGH TEM P
LIM IT (ECO)

LOWER
THERM OSTAT

1

LOWER
HEATINGELEM ENT

UPPER THERM OSTAT& HIGH TEM P. LIM IT
(ECO)

BLUE

RED (10 GA)

BLACK (10 GA)

1

UPPER
HEATINGELEM ENT* Grounding conductor may be required.
Refer to Wiring Section of Manual

16

JUNCTIONBOXUPPER THERM OSTAT& HIGH TEM P. LIM IT
(ECO)

BLUE

YELLOWBLUEYELLOW

JUNCTIONBOXBLACK TM 2

JUNCTION
BOX

RED(120V: WHITE)

* L2

4

BLACK

2

THERMOSTAT& HIGH TEMP.
LIMIT (ECO)

G

2

BLACK

3

L1

3

2

BLACK

1

* L2

1

UPPER
HEATINGELEM ENT

RED

RED

BLACK

L2

UPPER
HEATINGELEM ENT

LOWER
THERM OSTAT& HIGH TEM P
LIM IT (ECO)

BLACK

*

G

UPPER
HEATINGELEM ENT

LOWER
THERM OSTAT& HIGH TEM P
LIM IT (ECO)

JUNCTION
BOX

L1

RED (10 GA)

BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTIONUPPERTHERMOSTAT& HIGH TEMP.
LIMIT (ECO)G

YELLOW

YELLOWRED

120 V ONLYBLACK (10 GA)

SINGLE ELEMENT

L1

BLUE

1
2

BLACK

JUNCTION BOX

BLUE(10 GA)4

L2 (120V:N)

YELLOW

BLUE

BLACK

2

2

BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTION PANEL

BLUE

1

2

3

*

G

RED

4

1

L1

CON N ECTOR TO "OFF PEA K"
M ETER (TIM ER)

BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTION PANELYELLOW

2* L2

DOUBLE ELEMENTNON-SIMULTANEOUS
WITH 3 WIRE OUTLET

TM 2

BLUE

3

G

TM 1

YELLOW

WHITE

1

1

L1

BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTIONPANELUPPER THERM OSTAT& HIGH TEM P. LIM IT (ECO)

THERM OSTAT& HIGH TEM P.
LIM IT (ECO)

2

* L2

YELLOW(10 GA)

1

G

BLACK
(10 GA)BLACK

JUNCTION
BOX

L1

BRA N CH CIRCU IT
TO ELECTRICA LD ISTRIBU TION PA N EL

TM 2

JUNCTION BOX

N

RED(10 GA)GH

TO SECON D POW ER SOU RCE,
"OFF PEA K" M ETER, OR TIM ER

BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTION PANELBLUE

BRANCH CIRCUITTO ELECTRICAL
DISTRIBUTION PANELUPPER THERM OSTAT& HIGH TEM P. LIM IT (ECO)

FIG. A-1

DOUBLE ELEMENTNON-SIMULTANEOUS
WITH 4 WIRE OUTLET !

DOUBLE ELEMENTNON-SIMULTANEOUS

TM 1

DOUBLE ELEMENTSIMULTANEOUS OPERATIONWITH 4 WIRE OUTLETDOUBLE ELEMENTSIMULTANEOUS OPERATION