Datasheet

GOVERNMENT SERVICES

Data Rich Government Services
Put Your Data Sharing in Motion

As Government embraces digital transformation, its missions increasinglyrequire a complete data picture in the moment of action. The sources of thisdata often extend beyond organizational boundaries. For complex decision
making, situational awareness, and personalized Customer Experience, datafrom bureau, component, agency and Department boundaries must becombined.
With this in mind, Government agencies are still working to determine how
best to leverage the full value of their data. The Federal Data Strategyprovides a starting point foraccelerating the use of data to “deliver on mission,serve the public, and steward resources while protecting security, privacy andconfidentiality.”
Confluent aligns closely with the goals of the Data Strategy’s principle ofConscious Design, harnessing existing data and protecting its quality andrelevance, allowing agencies to be more responsive to constituent needs withmodern services.

How Data in Motion Meets Data
Sharing Demands
Traditional data sharing approaches such as web service API, direct
download, and direct access weren’t designed to meet today’s need forreal-time data and analysis. Data streaming, on the other hand, puts data
in motion for real-time use across organizational boundaries. In this model,
the sharing organization publishes a stream of events (including changes
and deltas) as they occur which is consumed by any authorized organizationor system by simply subscribing.
Confluent extends the de facto standard in data streaming, Apache Kafka,
and is built to deliver event streams to any mission partner possessing therequired credentials. Confluent runs anywhere from the disconnected edge
to the data center to the cloud. With a robust ecosystem of connectors,organizations can consume events and changes from operational datastores, modern or legacy systems, and curate them to create data richapplications and highly personalized experiences.

“Rather than storing the data
away in silos, where it’s static,and bringing retroactive
questions to the data, what you
want to do is publish your data
as a constant stream and deliver
it to the questions in real-time.”— Will LaForest, Confluent public sector CTO

Data Streaming gives
agencies:• Ability to conduct event-driven action• An easily implemented way to infuse
any application with all available data
in any combination• A continuous feed of data as eventsoccur• A continuous and efficient datasynchronization by just sending deltas• Access to high volume data processing

In this way Confluent makes it possible for data consumers to act
immediately on events as they occur and each organization’s applications
remain up-to-date.

© 2022 Confluent, Inc. | Confluent.io1

Datasheet | Government Services

Data in Motion in PracticeDeveloping, Processing, andDelivering Benefits
Government agencies tasked with administering citizen benefits can use
a data in motion approach to streamline the benefits process making it
quicker, more targeted, and less susceptible to fraud.
The Veterans Benefit Administration (VBA) was looking to improve thespeed of benefits processing while also tailoring offerings to individualveterans. VBA implemented Confluent as part of a Center of Excellence
effort to scale their offerings to meet growing demand.

Getting your data in motion requires
careful planning and the right partner.
Confluent powers an event streaming
platform with the needed flexibility,durability, and security required forcomplex, large scale mission operations.
Data sharing with Confluent means thatdata consumers can react immediately
as data is created at the source.
Simultaneously, costs are optimized
by only sharing changes and using atechnology designed for sharing data

With over 100 developers building automated systems, there was adangerous load placed on the source database from both a performanceand security perspective. Confluent removed the need to directly accessthe source database, minimizing the burden on the back-end infrastructure
while freeing developers to focus on innovation.

with multiple down stream consumers.

With this new system in place, the VBA can now distribute a diverse set ofbenefits dealing with cemetery plots, GI Bill loans, toxic chemical exposure,and more with greater speed and higher quality. Additionally, the easy
access to data allows the VBA to offer additional personalized benefits
that the Veteran may not have been aware they qualified for.

Ready to get started?
Contact a Confluent
expert today

VBA anticipates a significant increase in the number of workflows in thenear future. With Confluent they will be able to scale to meet demand andmeaningfully improve Veteran satisfaction with the Government service,providing a single source of truth for benefits information no matter how
the Veteran accesses services – in person, through a call center, or on anapp.

Or visit confluent.io/get-started formore details© 2022 Confluent, Inc. | Confluent.io

Email us on publicsector@confluent.io2