KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

1

1 October 2023

KELLOGG COMPANY OF SOUTH AFRICAPROPRIETARY LIMITED (“KELLOGG COMPANY”)
ACCESS TO INFORMATION MANUAL(“MANUAL”)
COMPILED IN TERMS OF SECTION 51 OF THE
PROMOTION OF ACCESS TO INFORMATION ACT
NO. 2 OF 2000

Last Updated: 13 October 2023

KELLOGG COMPANY PAIA MANUAL 2023

Page 1KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

2

1 October 2023

INDEX

1.

AN INTRODUCTION TO PAIA AND POPIA............................................................................ 42.

OUR PAIA MANUAL .............................................................................................................. 4

3.

WHO ARE WE - ABOUT US AND OUR BUSINESS ............................................................... 54.

OUR CONTACT DETAILS...................................................................................................... 55.

DETAILS OF OUR INFORMATION OFFICER AND DEPUTY INFORMATION OFFICERS...... 6

6.

PAIA GUIDE........................................................................................................................... 6

7.

INFORMATION THAT IS AUTOMATICALLY AVAILABLE WITHOUT A PAIA REQUEST ...... 78.

RECORDS KEPT IN TERMS OF THE OTHER LEGISLATION................................................ 7

9.

CATEGORIES OF RECORDS WHICH ARE AVAILABLE WITHOUT REQUEST IN TERMS OF
SECTION 52(2) OF THE ACT ................................................................................................. 7

10. A DESCRIPTION OF SUBJECTS WE HOLD RECORDS ON AND CATEGORIES OF
RECORDS WHICH INFORMATION IS NOT AUTOMATICALLY AVAILABLE IN TERMS OF
SECTION 51(1)(e) OF THE ACT ............................................................................................. 8
11. INFORMATION RELATED TO POPIA .................................................................................. 10
12. REQUEST PROCEDURE ..................................................................................................... 12
13. ACCESS TO HEALTH RECORDS OR OTHER RECORDS IN TERMS OF SECTION 61 OF THE
ACT ...................................................................................................................................... 12
14. PRESCRIBED FEES.............................................................................................................. 13
15. PROOF OF IDENTITY .......................................................................................................... 14
16. TIMELINES FOR CONSIDERATION OF A REQUEST FOR ACCESS .................................. 14
17. GROUNDS FOR REFUSAL OF ACCESS AND PROTECTION OF INFORMATION .............. 15
18. REMEDIES AVAILABLE TO A REQUESTER ON REFUSAL OF ACCESS .......................... 15
ANNEXURE A ............................................................................................................................. 17
FORM 2- REQUEST FOR ACCESS TO RECORD ....................................................................... 17
FORM 3- OUTCOME OF REQUEST AND OF FEES PAYABLE .................................................. 24
FORM 5 - LODGING OF COMPLAINT......................................................................................... 29
KELLOGG COMPANY PAIA MANUAL 2023

Page 2KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

3

1 October 2023

ANNEXURE B ............................................................................................................................. 38
FEES ........................................................................................................................................... 38
ANNEXURE C ............................................................................................................................. 40
FORM 1 - OBJECTION TO THE PROCESSING OF PERSONAL INFORMATION ........................ 40
IN TERMS OF SECTION 11(3) OF POPIA................................................................................... 40
ANNEXURE D ............................................................................................................................. 42
FORM 2 ...................................................................................................................................... 42
REQUEST FOR CORRECTION OR DELETION OF PERSONAL INFORMATION OR
DESTROYING OR DELETION OF RECORD OF PERSONAL INFORMATION IN TERMS OF
SECTION 24(1) OF THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (ACT NO. 4
OF 2013) ..................................................................................................................................... 42
ANNEXURE “ LAWS ” ................................................................................................................ 45

KELLOGG COMPANY PAIA MANUAL 2023

Page 3

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

4

1 October 2023

1.

AN INTRODUCTION TO PAIA AND POPIA

1.1

The Promotion of Access to Information Act, 2000 ("PAIA") came into operation on 9 March
2001, which among other things,
1.1.1

1.1.2
1.1.3

seeks to give effect to the Constitutional right of access to any information held by
the State or by any other person where such information is required for the exercise
or protection of any right and gives natural and juristic persons the right of access torecords held by either a private or public body, subject to certain limitations, in orderto enable them to exercise or protect their rights;
sets out the requisite procedural issues attached to information requests, including
the obligation to compile a PAIA Manual;
obliges both public and private bodies to compile a PAIA manual, which PAIA
manual sets out how a person, who is desirous of requesting certain information
which he/she/it believes he/she/it has a right to, may go about requesting suchinformation.

1.2

Where a person is desirous of obtaining information from a private and / or private body, interms of PAIA, then such person must make a request for this by following the laid out
procedure and using the prescribed f orms, described under the private and / or private body’s
PAIA Manual.

1.3

On receipt of the request, the body receiving the request must decide if it is able to provide therequested information to the requester in accordance with the provisions of PAIA.

1.4

The Protection of Personal Information Act, 4 of 2013 (“POPIA”), which largely commenced on 1
July 2020, gives effect to a person’s rights to privacy, including the rights to data privacy, andwhich Act, in accordance with this objective, describes and prescribes a series of conditions
which have to be met when personal information is processed and used by another person,
which conditions establish the minimum requirements for the processing of personal
information.

1.5

POPIA amends certain provisions of PAIA, balancing the need for access and to information
against the need to ensure the protection of personal information.

1.6

POPIA has established the office of the Information Regulator who will oversee and ensure that
POPIA and PAIA are complied with by all persons, including individuals, and public and private
entities in South Africa.

2.

OUR PAIA MANUAL

2.1

This Manual is compiled in accordance with section 51 of PAIA, as amended by POPIA.

KELLOGG COMPANY PAIA MANUAL 2023

Page 4KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

5

1 October 2023

2.2This Manual applies to all information held by Kellogg Company of South Africa Proprietary
Limited Registration Number 1948/030259/07

2.3

For purposes of this Manual, we refer to ourselves as “Kellogg Company”, “we”,” us” or“our”.

2.4

This Manual sets out how any person may:
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5

go about requesting information, including personal information, which they believe
we hold and which they have a right to;which forms have to be completed by such person requesting the information;
any fees and or deposits that may have to be paid before the requested information
is provided, should we agree to provide the requested information;
lodge a withdrawal, objection or complaint against the processing by us of personal
information in terms of POPIA;
make or file a request for us to delete or destroy personal information in terms of
POPIA.

3.

WHO ARE WE - ABOUT US AND OUR BUSINESS

3.1

We are Kellogg Company of South Africa Proprietary Limited, a company registered in South
Africa and bearing registration number 1948/030259/07. Our registered address is Kellogg
House, Building 7, Ground Floor, Woodmead Estate, 1 Woodmead Drive, Woodmead, Sandton,
South Africa, 2191.

3.2

Kellogg Company is a global company that offers cereal and snacking brands.
If you would like to find out more about us, including our main business activities, our company
profile is available at https://www.kelloggs.com/en-za/home.html

4.

OUR CONTACT DETAILS

4.1

Our contact details are as follows:
Full Name: Kellogg Company of South Africa Proprietary Limited
Registration Number: 1948/030259/07
Registered Address: Kellogg House, Building 7, Ground Floor, Woodmead Estate, 1
Woodmead Drive, Woodmead, Sandton, South Africa, 2191.
Postal Address: Kellogg House, Building 7, Ground Floor, Woodmead Estate, 1 Woodmead
Drive, Woodmead, Sandton, South Africa, 2191.
Corporate Affairs Director: Zandilie Mposelwa (Zandile.mposelwa@kellanova.com)
Website: https://www.kelloggs.com/en-za/home.html

KELLOGG COMPANY PAIA MANUAL 2023

Page 5KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

6

1 October 2023

5.

DETAILS OF OUR INFORMATION OFFICER AND DEPUTY INFORMATION OFFICERS

5.1

The details of our Information Officer and Deputy Information Officers are as follows:
Information Officer:
Ncumisa Zandile Mposelwa
Telephone Number: 011 233 6600
Fax Number: N/A
Email Address of Information Officer: Zandile.mposelwa@kellanova.com
Deputy Information Officer:
Anke Coetzee
Telephone Number: 011 233 6600
Fax Number: N/A
Email Address of Deputy Information Officer: Anke.Coetzee@kellanova.com

6.

PAIA GUIDE

6.1

In order to assist those who are not familiar with PAIA or POPIA, a Guide that contains
information to assist one in understanding how they may exercise their rights under PAIA (“theGuide”) is available in all the South African official languages.

6.2

The Guide is currently available on the following site:
Guide on how to use the Promotion of Access to Information Act 2 of 2000, as amended[Oct 2021].
This Guide will specifically assist a person on how to access his/her personal information interms of s23 of POPIA.
Afrikaans - isiNdebele - isiXhosa - isiZulu - Siswati - Sepedi - Sesotho - Setswana Tshivenda - Xitsonga

6.3

If you have any queries, or need a copy of the Guide, please contact the Information Regulator
directly at:
The Information Regulator (South Africa)
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O Box 31533, Braamfontein, Johannesburg, 2017
General enquiries: enquiries@inforegulator.org.za.

KELLOGG COMPANY PAIA MANUAL 2023

Page 6KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

7

1 October 2023

7.

INFORMATION THAT IS AUTOMATICALLY AVAILABLE WITHOUT A PAIA REQUEST

7.1

All information which is housed in the public area of our websites, is automatically available
which can be automatically accessed by you, subject to our website disclaimer, without having
to go through the formal PAIA request process.

7.2

Automatically available information includes:
7.2.1
7.2.2
7.2.3
7.2.4
7.2.5.

Who we are;Company contact information;
Competition Terms;
Media Releases;
Privacy notice

7.3

The aforesaid automatically available information is available on the Kellogg Company website
https://www.kelloggs.com/en-za/home.html

8.

RECORDS KEPT IN TERMS OF THE OTHER LEGISLATION

8.1

Kellogg Company is subject to many laws and regulations, some of which require us to keep
certain records.

8.2

These laws are detailed under Annexure “ Laws”.

8.3

This list is not exhaustive.

9.

CATEGORIES OF RECORDS WHICH ARE AVAILABLE WITHOUT REQUEST IN TERMS OF
SECTION 52(2) OF THE ACTAt the time of this publication the Minister of Justice and Constitutional Development had not yet
published any regulations under this section of PAIA.

KELLOGG COMPANY PAIA MANUAL 2023

Page 7

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

10.

PAGE NUMBER

1
EFFECTIVE DATE

8

1 October 2023

A DESCRIPTION OF SUBJECTS WE HOLD RECORDS ON AND CATEGORIES OF
RECORDS WHICH INFORMATION IS NOT AUTOMATICALLY AVAILABLE IN TERMS OF
SECTION 51(1)(e) OF THE ACT

10.1 The following information and records identified by the headings and/or departments listed
below, are not automatically available and a person has to request access to these records bycompleting a request of information in the prescribed manner as described under this Manual
using the Annexure A.
10.1.1Companies Act and Trust Property Control Act Records
•
•
•
•
•
•
•
•

10.1.2Financial Records
•
•
•
•
•
•
•
•
•
•

10.1.3Documents of Incorporation;
Memorandum of Incorporation;
Trust Deeds;
Minutes of Trustees, Board of Directors meetings and General Meetings;
Written Resolutions;
Records relating to the appointment of trustees /directors / auditors / company
secretary / public officer and other officers;
Share Register and other Statutory Registers; andOther Statutory Records.

Annual Financial Statements;
Tax Returns;
Accounting Records;
Banking Records;
Bank Statements;
Paid Cheques;Electronic Banking Records;
Asset Register;
Rental Agreements; andInvoices.

Income Tax Records
•
•
•
•
•

PAYE Records;
Documents issued to employees for income tax purposes;
Records of payments made to SARS on behalf of employees;
All other statutory compliances;VAT;

KELLOGG COMPANY PAIA MANUAL 2023

Page 8KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

••••
10.1.49

1 October 2023

Regional Services Levies;
Skills Development Levies;
UIF; andWorkmen's Compensation.

Personnel Documents and Records
•
•
•
•
•
•
•
•
•
•
•
•
•
•

10.1.5

PAGE NUMBER

1
EFFECTIVE DATE

Employment contracts;
Employment policies and procedures;
Employment Equity Plan;
Medical Aid records;
Pension Fund records;
Internal evaluations and disciplinary records;
Salary records;
Disciplinary codes;
Leave records;
Training records and manuals;
Operating manuals;
Personal records provided by personnel;
Other statutory records; andRelated correspondence.

Other
•
•
•
•
•
•
•
•

Administration;
Information Technology;
Insurance;Intellectual Property;
Movable and Immovable Property;
Operations;Third Parties; andMedical and Health information.

KELLOGG COMPANY PAIA MANUAL 2023

Page 9KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

10

1 October 2023

11.

INFORMATION RELATED TO POPIA

11.

In terms of POPIA we are required to provide you with a description of the personal information
which we process and why it is processed, and who we may share this information with, which
detail is described below:

11.1.1 Personal information we process - the type of personal information that we process will
depend on the purpose for which it is collected. We will disclose to you why the personal
information is being collected and will process the personal information for that purpose only,
which is done under our specific and detailed processing notices housed on our website.
Below is a listing of the personal information that is processed by us, including the category ofdata subject that it belongs to. The information provided under this section refers to broad
categories of information. This list is not exhaustive.
•

•

•

•

•

•

•

Customers & Consumers - Natural persons: names; contact details; physical and postal
addresses; date of birth; ID number; tax related information; nationality; gender;
confidential correspondence.
Customers & Consumers – Juristic persons / entities: names of contact persons; nameof legal entity; physical and postal address and contact details; financial information;
registration number; founding documents; tax related information; authorised signatories;
beneficiaries; ultimate beneficial owners.
Customers & Consumers – Foreign persons / entities: names; contact details; physicaland postal, financial information addresses; date of birth; passport number tax related
information; nationality; gender; confidential correspondence; registration number;founding documents; tax related information; authorised signatories, beneficiaries,
ultimate beneficial owners.
Contracted Service Providers: Names of contact persons; name of legal entity; physicaland postal address and contact details; financial information; registration number;founding documents; tax related information; authorised signatories, beneficiaries,
ultimate beneficial owners.
Intermediary / Advisor: Names of contact persons; name of legal entity; physical andpostal address and contact details; financial information; registration number; founding
documents; tax related information; authorised signatories, beneficiaries, ultimate
beneficial owners.
Employees / Directors / Potential Personnel / Shareholders / Volunteers /Employees’ family members / Temporary Staff: gender, pregnancy; marital status;
race, age, language, education information; financial information; employment history; ID
number; next of kin; children’s name, gender, age, school, grades; physical and postal
address; contact details; opinions, criminal behaviour and/or criminal records; well-being;trade union membership; external commercial interests; medical information.
Website end-users / Application end-users: names, electronic identification data: IP
address; log-in data, cookies, electronic localization data; cell phone details, GPS data.

KELLOGG COMPANY PAIA MANUAL 2023

Page 10

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

11.1.2

PAGE NUMBER

1
EFFECTIVE DATE

11

1 October 2023

Sharing of personal information - we may supply personal Information to thefollowing potential recipients:
•
•
•
•
•
•

Management;
Employees;
Temporary Staff;
Sub-contracted Operators;
Stakeholders and shareholders; andOther recipients in international organisation.

11.1.3

Cross border exchanges - we may disclose personal information we process toany of our overseas subsidiaries, associate entities or third-party service providers,with whom we engage in business or whose services or products we elect to use,
including cloud services hosted in international jurisdictions. Personal information
may also be disclosed where we have a legal duty or a legal right to do so. We willin this regard, endeavour to enter into written agreements to ensure that otherparties comply with the POPIA and our confidentiality and privacy requirements.

11.1.4General description of information security measures – Kellogg Company
employs appropriate, reasonable technical and organisational measures to prevent
loss of, damage to or unauthorised destruction of personal information and unlawfulaccess to or processing of personal information. These measures include:
•
•
•
•
•

Firewalls;
Virus protection software and update protocols;
Logical and physical access control;
Secure setup of hardware and software making up our information technology
infrastructure; andDedicated Cyber Security Team who continuously implement, monitor andupdate security controls.

11.2 Any request for access to personal information as per the provisions of POPIA, must be made inaccordance with the provisions of PAIA. This process is outlined in paragraph 12 below.
11.3 You have the right to request the correction, deletion or destruction of your personal information,in the prescribed form, which form is available on our website. We have also attached theprescribed forms to this Manual for your convenience.
11.4 You may object to the processing of your personal information in the prescribed form, which
form is available on our website. We have also attached the prescribed forms to this Manual foryour convenience.

KELLOGG COMPANY PAIA MANUAL 2023

Page 11

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

12.

PAGE NUMBER

1
EFFECTIVE DATE

12

1 October 2023

REQUEST PROCEDURE

12.1 PAIA states that a requester must be given access to any record of a private body if- that record
is required for the exercise or protection of any rights; that person complies with the procedural
requirements in this Act relating to a request for access to that record; and access to that record
is not refused in terms of any ground for refusal contemplated in Chapter 4 of PAIA. A request
contemplated includes a request for access to a record containing personal information about
the requester or the person on whose behalf the request is made .
12.2 Any request for access to a record or to personal information in terms of PAIA or POPIA must
be made on the form attached hereto marked Form 2 - Annexure “A” - called - Request foraccess to record of private body, or one which substantially corresponds with the form.
12.3 A request for access to information which is not housed under this form or which does notcomply with POPIA or PAIA will be rejected and returned to you.
12.4 Section 54 of PAIA entitles Kellogg Company to levy a charge or to request a fee to enable it torecover the cost of processing a request and providing access to records. The fees that may becharged are set out in the Regulations promulgated under PAIA and POPIA. Where a decision
to grant a request has been taken by Kellogg Company, the record will not be disclosed until thenecessary deposits and / or fees have been paid in full, where applicable. The Fee payable will
depend on the type of information requested. These fees are described under Annexure “B” Fees in respect of private bodies.
13.

ACCESS TO HEALTH RECORDS OR OTHER RECORDS IN TERMS OF SECTION 61 OF
THE ACT

13.1 For the purposes of this section, the term “relevant person” shall refer to the requester and /orthe authorized person making a request on the persons behalf.
13.2 Requesters must stipulate in their request for information and/or what health information isrequired, understanding that information held by a medical practitioner must be obtained directlyfrom him or her. No hospital can release information held by another party, or information that is
protected by a medical practitioner /patient relationship.
13.3 The Information Officer, in terms of Section 50 of the Act, may only grant a request for access to
information and/or a record provided by a medical practitioner in his or her capacity as such,
about the physical or mental health of the requester him /herself, or to authorised person
making such a request on behalf of the person concerned.
KELLOGG COMPANY PAIA MANUAL 2023

Page 12KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

13

1 October 2023

13.4 The Information Officer may in terms of Section 61 (1) of the Act, refuse access to information
and/or records, if he or she is of the opinion that such disclosure would cause serious harm to
the requester’s physical and/ or mental health.
13.5 Before the Information Officer allows, grants or facilitates access to information and/or records,
he or she may consult with the treating medical practitioner who, subject to Section 61(2) had
been nominated by the relevant person.
13.6 If the relevant person is:
13.6.1 under the age of 16 years, a person having parental responsibilities for the relevant
person, must make the nomination referred to in Section 61(2)(a) of the Act; and/or
13.6.2 incapable of managing his or her affairs, a person appointed by the court to manage thoseaffairs must make that nomination.
13.7 If after the Information Officer has given access to the medical practitioner, and the medical
practitioner is of the opinion that the disclosure of the information and/or record to the relevant
person, would likely cause serious harm to his or her physical and/or mental health, or wellbeing, the Information Officer may only grant access to that information and/or record if he or
she has been given sufficient guarantees by the requester, that adequate provision has been
made for such counselling or arrangement as are reasonably practicable before, during or after
the disclosure of the information and/or record limit, alleviate or avoid such harm to the relevant
person.
13.8 Before access to the information and/or record is so given to the requester, the person
responsible for such counselling or arrangements must be given access to the information
and/or record.
13.9 The Information Officer may also refuse access to the Information and/or records in terms of any
other law.
14. PRESCRIBED FEES
14.1 Section 54 of PAIA entitles Kellogg Company to levy a request fee where records are requested
under PAIA.
14.2 No request fee may be charged where a data subject in terms of POPIA asks a responsible
party to confirm, (*which has to be done free of charge), whether or not the responsible party
holds personal information about the data subject.

KELLOGG COMPANY PAIA MANUAL 2023

Page 13KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

14

1 October 2023

14.3 Where personal records have to be produced or provided to a requester by Kellogg Company,in terms of either PAIA or POPIA, then certain prescribed fees may be levied by Kellogg
Company, and such records will not be disclosed until the necessary deposits and / or fees havebeen paid in full, where applicable.

14.4 The Fees payable will depend on the type of information requested. These fees are de scribedunder Annexure “B” - Fees in respect of private bodies.
14.5 Should the request be refused, the requester may lodge an application at court against thetender or payment of the requested fee as will be advised in the Notice (in terms of (sec 54(3)(b)of the Act).
14.6 If the request is granted then a further access fee is payable for the search, reproduction andpreparation of the record in a particular format as well as for any time, that has exceeded theprescribed hours, to search and in order prepare the record for disclosure (in terms of sec 54(6))
of the Act).
14.7 The fees schedule can be downloaded from the Department of Justice website at
http://www.doj.gov.za.
15.

PROOF OF IDENTITY

When requesting records or information under PAIA or POPIA, you will be required to submit
acceptable proof of identity such as a certified copy of your identity document or other legal forms ofidentity.
16.

TIMELINES FOR CONSIDERATION OF A REQUEST FOR ACCESS

16.1 Requests will be processed within 30 (thirty) days, from date of receipt thereof, unless therequest contains considerations that are of such a nature that an extension of the time limit isneeded.
16.2 Should an extension be required, you will be notif ied, together with reasons explaining why theextension is necessary, which in most cases be a period of 30 (thirty) days.

KELLOGG COMPANY PAIA MANUAL 2023

Page 14

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

17.

PAGE NUMBER

1
EFFECTIVE DATE

15

1 October 2023

GROUNDS FOR REFUSAL OF ACCESS AND PROTECTION OF INFORMATION

17.1 There are various grounds upon which a request for access to a record may be ref used. Thesegrounds include:• the protection of personal information of a third person (who is a natural person) fromunreasonable disclosure;• the protection of commercial information of a third party (for example: trade secrets;financial, commercial, scientific or technical information that may harm the commercial
or financial interests of a third party);• if disclosure would result in the breach of a duty of confidence owed to a third party;• if disclosure would jeopardise the safety of an individual or prejudice or impair certain
property rights of a third person;• if the record was produced during legal proceedings, unless that legal privilege has
been waived;• if the record contains trade secrets, financial or sensitive information or any informationthat would put Kellogg Company at a disadvantage in negotiations or prejudice it incommercial competition; and/or• if the record contains information about research being carried out or about to be
carried out on behalf of a third party or by Kellogg Company
17.2 Section 70 of PAIA contains an overriding provision. Disclosure of a record is compulsory if itwould reveal (i) a substantial contravention of, or failure to comply with the law; or (ii) there is an
imminent and serious public safety or environmental risk; and (iii) the public interest in thedisclosure of the record in question clearly outweighs the harm contemplated by its disclosure.
17.3 If the request for access to information affects a third party, then such third party must first be
informed within 21 (twenty-one) days of receipt of the request. The third party would then have afurther 21 (twenty-one) days to make representations and/or submissions regarding the grantingof access to the record.
18.

REMEDIES AVAILABLE TO A REQUESTER ON REFUSAL OF ACCESS

18.1 If the Information Officer decides to grant a requester access to the particular record, suchaccess must be granted within 30 (thirty) days of being informed of the decision.
18.2 Where the Information Officer declines any requester access to the particular record, suchdecision will be relayed to the requester. There is no internal appeal procedure.
18.3 In the event that you are not satisfied with the outcome you are entitled to apply to the
Information Regulator or a court of competent jurisdiction to take the matter further.

KELLOGG COMPANY PAIA MANUAL 2023

Page 15

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

16

1 October 2023

18.4 Where a third party is affected by the request for access and the Information Officer has
decided to grant you access to the record, the third party has 30 (thirty) days in which to appeal
the decision in a court of competent jurisdiction. If no appeal has been lodged by the third party
within 30 (thirty) days, you must be granted access to the record.
19. AVAILABILITY OF THIS MANUAL
Copies of this Manual are available for inspection, free of charge, at the registered offices of Kellogg
Company at Kellogg House, Building 7, Ground Floor, Woodmead Estate, 1 Woodmead Drive,
Woodmead, Sandton, South Africa, 2191, and at 77 Steel Road, New Era, Springs, Gauteng, South
Africa, 1560.

KELLOGG COMPANY PAIA MANUAL 2023

Page 16

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

17

1 October 2023

ANNEXURE A
FORM 2- REQUEST FOR ACCESS TO RECORD[Regulation 7.]

Note:
1.Proof of identity must be attached by the requester.
2.If requests made on behalf of another person, proof of such authorisation,must be attached to this form.
TO:
The information officer..................................................
..................................................
..................................................
..................................................
(Address)
E-mail address:..................................................

Fax number:..................................................

Mark with an “X”□ Request is made in my own
name□ Request is made on behalf of another person.

PERSONAL INFORMATION
Full names:
Identity number:

KELLOGG COMPANY PAIA MANUAL 2023

Page 17

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

18

1 October 2023

Capacity in which request is
made (when made on behalf ofanother person):
Postal Address:
Street Address:
E-mail Address:
Tel. (B):Facsimile:

Contact numbers:
Cellular:
Full names of person on whose
behalf request is made (ifapplicable):
Identity number:
Postal Address:
Street Address:
E-mail Address:
Tel. (B):Facsimile

Contact numbers:
Cellular:

PARTICULARS OF RECORD REQUESTED
Provide full particulars of the record to which access is requested, including the reference number ifthat is known to you, to enable the record to be located.
(If the provided space is inadequate, please continue on a separate page and attach it to this form.
All additional pages must be signed.)

Description of record or relevant
part of the record:

KELLOGG COMPANY PAIA MANUAL 2023

Page 18

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

19

1 October 2023

Reference number, if available:

Any further particulars of record:

KELLOGG COMPANY PAIA MANUAL 2023

Page 19

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

20

1 October 2023

TYPE OF RECORD(Mark the applicable box with an “X”)
Record is in written or printed
form
Record comprises virtual images(this includes photographs,
slides, video recordings,
computer-generated images,
sketches, etc)
Record consists of recorded
words or information which canbe reproduced in soundRecord is held on a computer orin an electronic, or machinereadable form

FORM OF ACCESS(Mark the applicable box with an “X”)
Printed copy of record (including copies of any virtual images,
transcriptions and information held on computer or in an electronic
or machine-readable form)
Written or printed transcription of virtual images (this includes
photographs, slides, video recordings, computer-generated images,
sketches, etc)
Transcription of soundtrack (written or printed document)
Copy of record on flash drive (including virtual images andsoundtracks)
Copy of record on compact disc drive (including virtual images andsoundtracks)

N/A – Kellogg Internal
Cyber Security Policy does
prohibits any flash drive orcompact disc to be used on
Kellogg owned devices

Copy of record saved on cloud storage server

KELLOGG COMPANY PAIA MANUAL 2023

Page 20

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

21

1 October 2023

MANNER OF ACCESS(Mark the applicable box with an “X”)
Personal inspection of record at registered address of public/private
body (including listening to recorded words, information which can be
reproduced in sound, or information held on computer or in anelectronic or machine-readable form)
Postal services to postal address
Postal services to street address
Courier service to street address
Facsimile of information in written or printed format (includingtranscriptions)E-mail of information (including soundtracks if possible)
Cloud share/file transfer
Preferred language:(Note that if the record is not available in the language you prefer,access may be granted in the language in which the record isavailable)

PARTICULARS OF RIGHT TO BE EXERCISED OR PROTECTED
If the provided space is inadequate, please continue on a separate page and attach it to this Form.
The requester must sign all the additional pages.

Indicate which right is to be exercised orprotected:

Explain why the record requested is required
for the exercise or protection of theaforementioned right:

KELLOGG COMPANY PAIA MANUAL 2023

Page 21

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

22

1 October 2023

FEESa) A request fee must be paid before the request will be considered.
b) You will be notified of the amount of the access fee to be paid.
c) The fee payable for access to a record depends on the form in which access is required andthe reasonable time required to search for and prepare a record.
d) If you qualify for exemption of the payment of any fee, please state the reason for exemption

Reason:

You will be notified in writing whether your request has been approved or denied and if approved thecosts relating to your request, if any. Please indicate your preferred manner of correspondence:

Postal address

Facsimile Electronic communication (Please specify)

Signed at ................................ this ................. day of ................. 20 .................

.......................................
Signature of requester / person on whose behalf request is made................................................................................................................................................
FOR OFFICIAL USE

KELLOGG COMPANY PAIA MANUAL 2023

Page 22

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

23

1 October 2023

Reference number:
Request received by: (state rank, name andsurname of information officer)
Date received:
Access fees:
Deposit (if any):.....................................................................
Signature of information officer

KELLOGG COMPANY PAIA MANUAL 2023

Page 23

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

24

1 October 2023

FORM 3- OUTCOME OF REQUEST AND OF FEES PAYABLE[Regulation 8.]Note:
1. If your request is granted the—(a) amount of the deposit, (if any), is payable before your request is processed; and(b) requested record/portion of the record will only be released once proof of full payment isreceived.

2. Please use the reference number hereunder in all future correspondence.
Reference number: .........................................

TO:..................................................
..................................................
..................................................
..................................................

Your request dated ..................., refers.
1. You requested:
Personal inspection of inf ormation at registered address of public/private body (including
listening to recorded words, information which can be reproduced in sound, or information
held on computer or in an electronic or machine-readable form) is f ree of charge. You arerequired to make an appointment f or the insp ection of the inf ormation and to bring this FormKELLOGG COMPANY PAIA MANUAL 2023

Page 24

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

25

1 October 2023

with you. If you then require any f orm of reproduction of the inf ormation, you will be liable
f or the f ees prescribed in Annexure B.

OR
2. You requested:
Printed copies of the inf ormation (including copies of any virtual images, transcriptions andinformation held on computer or in an electronic or machine-readable form)
Written or printed transcription of virtual images (this includes photographs, slides, video
recordings, computer-generated images, sketches, etc)
Transcription of soundtrack (written or printed document)
Copy of inf ormation on f lash drive (including virtual images and soundtracks)

N/A

Copy of inf ormation on compact disc drive (including virtual images and soundtracks)

N/A

Copy of record saved on cloud storage server

3. To be submitted:
Postal services to postal address
Postal services to street address Courier service to street address
Facsimile of inf ormation in written or printed f ormat (including transcriptions)E-mail of inf ormation (including soundtracks if possible)
Cloud share/f ile transf er
Pref erred language:(Note that if the record is not available in the language you prefer, access may be grantedin the language in which the record is available)

Kindly note that your request has been:

Approved

Denied, f or the f ollowing reasons:

KELLOGG COMPANY PAIA MANUAL 2023

Page 25

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

26

1 October 2023

4. Fees payable with regards to your request:

Item

Cost perA4-size
page or part
thereof/item

Number ofpages/items

Total

Photocopy
Printed copy
For a copy in a computer-readable form on:(i)

N/A – Kellogg
Internal Cyber
Security Policy does
prohibits any flash
drive or compact
disc to be used on
Kellogg owned
devices

Flash drive•To be provided by requestorN/A(ii) Compact disc

•If provided by requestor

N/a

N/A – Kellogg
Internal Cyber
Security Policy does
prohibits any flash
drive or compact
disc to be used on
Kellogg owned
devices•If provided to the requestor

For a transcription of visual images per A4size page
KELLOGG COMPANY PAIA MANUAL 2023

Service tobeoutsourced.
Page 26

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

27

1 October 2023

Will dependon thequotation of
the service
providerCopy of visual images

Transcription of an audio record, per A4-size R24.00
Copy of an audio record(i)Flash drive• To be provided by requestor

(ii)

N/A
N/A – Kellogg
Internal Cyber
Security Policy does
prohibits any flash
drive or compact
disc to be used on
Kellogg owned
devicesCompact disc• If provided by requestor• If provided to the requestor
Postage, e-mail or any other electronictransfer:

Actual costs

TOTAL:

5.Deposit payable (if search exceeds six hours):

Yes

Hours of searchNo

Amount of deposit(calculated on one third of total amount per request)

The amount must be paid into the following Bank account: Name of Bank:
Name of account holder:....................................................................................

Type of account:....................................................................................

Account number:....................................................................................

KELLOGG COMPANY PAIA MANUAL 2023

Page 27

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

28

1 October 2023

Branch Code:....................................................................................

Reference Nr:....................................................................................

Submit proof of payment to: ....................................................................................

Signed at ................................ this ................. day of ................. 20 .................

.......................................
Information officer

KELLOGG COMPANY PAIA MANUAL 2023

Page 28

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

29

1 October 2023

FORM 5 - LODGING OF COMPLAINT[Regulation 10.]Note:

1. This form is designed to assist the Requester (hereinafter referred to as “the Complainant”) in
requesting a review of a public or private body’s response or non -response to a request foraccess to records under the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000)(“PAIA”).

Please fill out this form and send it to the Information Regulator or complete the online complaint
form available at https://www.justice.gov.za/inforeg/.

2. PAIA gives a member of the public a right to file a complaint with the Information Regulator about
any of the nature of complaints detailed in part E of this complaint form.

3. It is the policy of the Information Regulator to defer investigating or to rejec t a complaint if theComplainant has not first given the public or private body (herein after referred to as “theBody”) an opportunity to respond to and attempt to resolve the issue. To help the Body address
your concerns prior to approaching the Information Regulator, you are required to complete theprescribed PAIA form and submit it to the Body.

4. A copy of this form will be provided to the Body that is the subject of your complaint. The
information you provide on this form, attached to this form or that you supply later, will only be
used to attempt to resolve your dispute, unless otherwise stated herein.

5. The Information Regulator will only accept your complaint once you confirm having complied withthe prerequisites below.

KELLOGG COMPANY PAIA MANUAL 2023

Page 29

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

30

1 October 2023

6. Please attach copies of the following documents, if you have them:• Copy of the form to the Body requesting access to records;• The Body’s response to your complaint or access request;• Any other correspondence between you and the Body regarding your request;• Copy of the appeal form, if your compliant relate to a public body;• The Body’s response to your appeal;• Any other correspondence between you and the Body regarding your appeal;• Documentation authorizing you to act on behalf of another person (if applicable);• Court order or court documents relevant to your complaint, if any.
7. If the space provided for in this Form is inadequate, submit information as
an Annexure to this Form and sign each page.

TO:
The Information Regulator
P.O Box 31533
Braamfontein,
2017
E-mail address: inforeg@justice.gov.za
Tel number: +27 (0) 10 023 5200

CAPACITY OF PERSON/PARTY LODGING A COMPLAINT(Mark with an “X”)

Complainant personally

KELLOGG COMPANY PAIA MANUAL 2023

Page 30

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

31

1 October 2023

Representative of complainantThird party

Did you submit request (PAIA form) for access to record of a public/private body?

Yes

No

Has 30 days lapsed from the date on which you submitted your PAIA form?

Yes

No

Did you exhaust all the internal appeal procedure against a decision of the Information
Yes
officer of a public body?

No

Have you applied to Court for appropriate relief regarding this matter?

No

Yes

Received by: (Full names)
Position:
Signature:
Complaint accepted:

Yes

No

Reference Number:

Date stamp

Postal address

KELLOGG COMPANY PAIA MANUAL 2023

Facsimile

Page 31

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

32

1 October 2023

PART APERSONAL INFORMATION OF COMPLAINANT
Full names:
Identity number:
Postal Address:
Street Address:
E-mail Address:
Tel. (B):Facsimile

Contact numbers:
CellularPART B
REPRESENTATIVE INFORMATION(Complete only if you will be represented. A Power of Attorney must be attached if complainant isrepresented, failing which the complaint will be rejected)
Full names of representative:
Nature of representation:
Identity number/Registration
number:Postal Address:
Street Address:
E-mail Address:
Tel. (B):Facsimile

Contact numbers:
CellularPART CTHIRD PARTY INFORMATION(Please attach letter of authorisation)
Type of body:PrivatePublicName of *public/private body:
Registration number (if any):Name, surname and title ofperson authorised to lodge
complaint:
Postal Address:
KELLOGG COMPANY PAIA MANUAL 2023

Page 32

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

33

1 October 2023

Street Address:
E-mail Address:
Tel.
(B):

Contact numbers:

Facsimile

CellularPART D
BODY AGAINST WHICH THE COMPLAINT IS LODGED
Type of body:PrivatePublicTel. (B):Facsimile

Name of *public/private body:
Registration number (if any):Name, surname and title ofperson you dealt with at the
public or private body to try toresolve your complaint orrequest to access of
information:
Postal Address:
Street Address:
E-mail Address:
Contact numbers:
Cellular
Reference number given (ifany):

PART ECOMPLAINT
Tell us about the steps you have taken to try to resolve your complaint (Complaints should first be
submitted directly to the public body for response and possible resolution; there are limited excep tions)

KELLOGG COMPANY PAIA MANUAL 2023

Page 33

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

34

1 October 2023

Date on which request for access to records submitted:
Please specify the nature of the right(s) to be exercised or protected, if acompliant is against a private body:
Have you attempted to resolve the matter with the organisation?

Yes

No

Yes

No

Yes

No

If yes, when did you receive it? (Please attach the letter to thisapplication.)
Did you appeal against a decision of the information officer of the public body?
If yes, when did you lodge an appeal?

Have you applied to Court for appropriate relief regarding this matter?
If yes, please indicate when was the matter adjudicated by the Court?
Please attach Court Order, if there is any.

PART F
DETAILED TYPE OF ACCESS TO RECORDS(Please select one or more of the following to describe your complaint to the Information Regulator)
Unsuccessful appeal: (Section
77A (2) (a) or section 77A (3) (a) of
PAIA)

I have appealed against the decision of the
public body and the appeal is unsuccessful.

Unsuccessful application forI filed my appeal against the decision of thecondonation: (Sections 77A (2) (b) and public body late and applied for condonation.
75 (2) of PAIA)
The condonation application was dismissed.
Refusal of a request for access:I requested access to information held by a(Section 77A (2) (c) (i) or 77A (2) (d) (i) body and that request was refused or partiallyor 77A (3) (b) of PAIA)
refused.
The body requires me to pay a fee and I Tender or payment of the prescribed fee.
feel it is excessive: (Sections 22 or 54 of
The tender or payment of a deposit.
PAIA)
Repayment of the deposit: (Section
22 (4) of PAIA)

The information officer refused to repay adeposit paid in respect of a request foraccess which is refused.

Disagree with time extension: (Sections The body decided to extend the time limit for
KELLOGG COMPANY PAIA MANUAL 2023

Page 34

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

26 or 57 of PAIA)

PAGE NUMBER

1
EFFECTIVE DATE

35

1 October 2023

responding to my request, and I disagree withthe requested time limit extension or a timeextension taken to respond to my accessrequest.

I requested access in a particular andForm of access denied: (Section 29 (3)reasonable form and such form of accessor 60 (a) of PAIA)
was refused.

Deemed refusal: (Section 27 or 58 of
PAIA)

Inappropriate disclosure of a record:(Mandatory grounds for refusal ofaccess to record)

It is more than 30 days since I made myrequest and I have not received a decision.
Extension period has expired and no
response was received.
Records (that are subject to the grounds forrefusal of access) haveinappropriately/unreasonable been disclosed.

My request for access is refused, and no
No adequate reasons for the refusal of valid or adequate reasons for the refusal,
access: (Section 56 (3) (a) of PAIA)
were given, including the provisions of thisAct which were relied upon for the refusal.
Access to only a part of the requested
Partial access to record: (Section 28 (2)records was granted and I believe that moreor 59 (2) of PAIA)of the records should have been disclosed.

Fee waiver: (Section 22 (8) or 54 (8) of I am exempt from paying any fee and my
PAIA)
request to waive the fees was refused.
The Body indicated that some or all of theRecords that cannot be found or do not
requested records do not exist and I believe
exist: (Section 23 or 55 of PAIA)
that more records do exist.
Failure to disclose records:

The Body decided to grant me access to therequested records, but I have not received
them.

The Body indicated that the requested
No jurisdiction (exercise or protection ofrecords are excluded from PAIA and I
any rights): (Section 50 (1) (a) of PAIA)
disagree.
The Body indicated that my request is
Frivolous or vexatious request: (Section
manifestly frivolous or vexatious and I
45 of PAIA)
disagree.
Other: (Please explain):

KELLOGG COMPANY PAIA MANUAL 2023

Page 35

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

36

1 October 2023

PART GEXPECTED OUTCOME
How do you think the Information Regulator can assist you? Describe the result or outcome that you
seek.

PART H
AGREEMENTS

The legal basis for the following agreements is explained in the Privacy Notice on how to file
your complaint document. In order for the Information Regulator to process your complaint, youneed to check each one of the checkboxes below to show your agreement:
I agree that the information Regulator may use the information provided in my complaint to as sist it inresearching issues relating to the promotion of the right of access to information as well as theprotection of the right to privacy in South Africa. I understand that the Information Regulator will neverinclude my personal or other identifying information in any public report, and that my personal
information is still protected by the Protection of Personal Information Act, 2013 (Act No. 4 of 2013). I
understand that if I do not agree, the Information Regulator will still process my complaint.

The information in this Complaint Form is true to the best of my knowledge and belief.

I authorize the Information Regulator to collect my persona l complaint information (such as theinformation about me in this complaint form) and use it to process my human rights complaint relating to
the right of access to information and / or the protection of the right to privacy.

I authorise anyone (such as an employer, service provider, witness) who has information needed toprocess my complaint to share it with the information Regulator. The Information Regulator can obtain
this information by talking to witnesses or asking for written records. Depending on the nature of thecomplaint, these records could include personnel files or employer data, medical or hospital records,
and financial or taxpayer information.

KELLOGG COMPANY PAIA MANUAL 2023

Page 36KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

37

1 October 2023

If any of my contact information changes during the complaint process, it is my responsibility to informthe Information Regulator; otherwise my complaint could experience a delay or even be closed .

Signed at ................................ this ................. day of ............................... 20 .................

........................................................................
Complainant/Representative/Authorised person of Third party

KELLOGG COMPANY PAIA MANUAL 2023

Page 37

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

38

1 October 2023

ANNEXURE B
FEES

Fees in Respect of Private Bodies
Item

Description

Amount1.

The request fee payable by every
requesterR140.00

2.

Photocopy/printed black & white copy of R2.00 per page or partA4-size page
thereof.

3.

Printed copy of A4-size page

4.

For a copy in a computer-readable form N/A – Kellogg Internal Cyberon:
Security Policy does prohibits
any flash drive or compact
disc to be used on Kellogg
owned devices

R2.00 per page or part
thereof.

(iii)Flash drive (to be provided byrequestor)(iv)Compact disc
•If provided by requestor•If provided to the requestor
5.

For a transcription of visual images per
A4-size page

Service to be outsourced. Will
depend on quotation from
Service provider.

6.

Copy of visual images

7.

Transcription of an audio record, per A4- R24.00
size page

8.

Copy of an audio record on:

N/A – Kellogg Internal Cyber
Security Policy does prohibits
any flash drive or compact
disc to be used on Kellogg
owned devices(v)Flash drive (to be provided byrequestor)(vi)Compact disc
•If provided by requestor

KELLOGG COMPANY PAIA MANUAL 2023

Page 38KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

39

1 October 2023

•If provided to the requestor
9.

To search for and prepare the record for R145.00
disclosure for each hour or part of anhour, excluding the first hour, reasonably
required for such search and preparation.
To not exceed a total cost of

R435.00

10.

Deposit: If search exceeds 6 hours

One third of amount per
request calculated in terms ofitems 2 to 8.

11.

Postage, e-mail or any other electronictransfer

Actual expense, if any.”.

KELLOGG COMPANY PAIA MANUAL 2023

Page 39KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

40

1 October 2023

ANNEXURE C
FORM 1 - OBJECTION TO THE PROCESSING OF PERSONAL INFORMATIONIN TERMS OF SECTION 11(3) OF POPIAREGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
[Regulation 2]
Note:
1.

Affidavits or other documentary evidence as applicable in support of the objection may be
attached.

2.

If the space provided for in this Form is inadequate, submit information as an Annexure to thisForm and sign each page.

3.

Complete as is applicable.

A

DETAILS OF DATA SUBJECT

Name(s) and surname/registered name of data
subject:
Unique Identifier/ Identity
NumberResidential, postal or
business address:

Code ()

Contact number(s):Fax number / E-mailaddress:

KELLOGG COMPANY PAIA MANUAL 2023

Page 40

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

B

PAGE NUMBER

1
EFFECTIVE DATE

41

1 October 2023

DETAILS OF RESPONSIBLE PARTY

Name(s) and surname /Registered name of
responsible party:
Residential, postal or
business address:

Code ()

Contact number(s):Fax number/ E-mailaddress:C

REASONS FOR OBJECTION IN TERMS OF SECTION 11(1)(d) to (f)(Please provide detailed reasons for the objection)

Signed at .......................................... this ...................... day of ...........................20………...

.........................................................................
Signature of data subject/designated person

KELLOGG COMPANY PAIA MANUAL 2023

Page 41

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

42

1 October 2023

ANNEXURE D
FORM 2REQUEST FOR CORRECTION OR DELETION OF PERSONAL INFORMATION OR DESTROYINGOR DELETION OF RECORD OF PERSONAL INFORMATION IN TERMS OF SECTION 24(1) OF
THE PROTECTION OF PERSONAL INFORMATION ACT, 2013 (ACT NO. 4 OF 2013)
REGULATIONS RELATING TO THE PROTECTION OF PERSONAL INFORMATION, 2018
[Regulation 3]
Note:
1.

Affidavits or other documentary evidence as applicable in support of the request may be
attached.

2.

If the space provided for in this Form is inadequate, submit information as an Annexure to thisForm and sign each page.

3.

Complete as is applicable.

Mark the appropriate box with an "x".
Request for:
Correction or deletion of the personal information about the data subject which is inpossession or under the control of the responsible party.
Destroying or deletion of a record of personal information about the data subject which is inpossession or under the control of the responsible party and who is no longer authorised to retain therecord of information.

A

DETAILS OF THE DATA SUBJECT

Name(s) and surname /registered name of data subject:
Unique identifier/ Identity
Number:Residential, postal or businessaddress:
Code (KELLOGG COMPANY PAIA MANUAL 2023)

Page 42KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

43

1 October 2023

Contact number(s):Fax number/E-mail address:

B

DETAILS OF RESPONSIBLE PARTY

Name(s) and surname /registered name of responsible
party:
Residential, postal or businessaddress:
Code ()

Contact number(s):Fax number/ E-mail address:C

INFORMATION TO BE CORRECTED/DELETED/DESTRUCTED/ DESTROYEDDREASONS FOR *CORRECTION OR DELETION OF THE
PERSONAL INFORMATION ABOUT THE DATA SUBJECT IN
TERMS OF SECTION 24(1)(a) WHICH IS IN POSSESSION OR
UNDER THE CONTROL OF THE RESPONSIBLE PARTY;
and/orREASONS FOR *DESTRUCTION OR DELETION OF A
RECORD OF PERSONAL INFORMATION ABOUT THE DATASUBJECT IN TERMS OF SECTION 24(1)(b) WHICH THE
RESPONSIBLE PARTY IS NO LONGER AUTHORISED TO
RETAIN.
(Please provide detailed reasons for the request)

KELLOGG COMPANY PAIA MANUAL 2023

Page 43KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

44

1 October 2023

Signed at .......................................... this ...................... day of ...........................20………...

...........................................................................
Signature of data subject/ designated person

KELLOGG COMPANY PAIA MANUAL 2023

Page 44KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER
PAGE NUMBER

1
EFFECTIVE DATE

45

1 October 2023

ANNEXURE “ LAWS ”
RECORDS KEPT IN TERMS OF THE OTHER LEGISLATION
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Accreditation for Conformity Assessment, Calibration and Good Laboratory Practice Act 19 of2006 (Science)
Administrative Adjudication of Road Traffic Offences Act 46 of 1998 (Transport)
Advertising on Roads and Ribbon Development Act 2 of 1940 (Environment andConservation)
Alienation of Land Act 68 of 1981 (Contract and Delict)Apportionment of Damages Act 34 of 1956 (Contract and Delict)
Arbitration Act 42 of 1965 (Procedural Law)
Auditing Profession Act 26 of 2005 (Professions)
Basic Conditions of Employment Act 75 of 1997 (Labour)
Bills of Exchange Act 34 of 1964 (Commercial Law)
Broad-Based Black Economic Empowerment Act 53 of 2003 (Constitutional Law)
Broadcasting Act 4 of 1999 (Communication)
Business Names Act 27 of 1960 (Commercial Law)
Companies Act 61 of 1973 (Corporate Law)
Companies Act 71 of 2008 (Corporate Law)
Compensation for Occupational Injuries and Diseases Act 130 of 1993 (Labour)
Competition Act 89 of 1998 (Commercial Law)
Constitution of the Republic of South Africa 108 of 1996 (Constitutional Law)
Consumer Protection Act 68 of 2008 (Commercial Law)
Conventional Penalties Act 15 of 1962 (Contract and Delict)
Copyright Act 98 of 1978 (Commercial Law)
Convention on Agency in the International Sale of Goods Act 4 of 1986 (Commercial Law)
Council for Medical Schemes Levies Act 58 of 2000 (Health)Counterfeit Goods Act 37 of 1997 (Commercial Law)
Criminal Procedure Act 51 of 1977 (Procedural Law)
Customs and Excise Act 91 of 1964 (Revenue)
Debt Collectors Act 114 of 1998 (Legal Administration)
Designs Act 195 of 1993 (Commercial Law)
Electronic Communications Act 36 of 2005 (Communication)
Electronic Communications and Transactions Act 25 of 2002 (Communications)
Employment Equity Act 55 of 1998 (Labour)
Environment Conservation Act 73 of 1989 (Environment and Conservation)
Financial Intelligence Centre Act 38 of 2001 (Criminal Law)
Formalities in respect of Leases of Land Act 18 of 1969 (Contract and Delict)Hazardous Substances Act 15 of 1973 (Health)
Health Act 63 of 1977 (Health)Identification Act 68 of 1997 (Citizenship)
Immigration Act 13 of 2002 (Citizenship)

KELLOGG COMPANY PAIA MANUAL 2023

Page 45

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

PAGE NUMBER

1
EFFECTIVE DATE

46

1 October 2023

Immovable Property (Removal or Modification of Restrictions) Act 4 of 1965 (Estates)
Import and Export Control Act 45 of 1963 (Commercial Law)
Income Tax Act 58 of 1962 (Income Tax)
Insolvency Act 24 of 1936 (Estates)
Institution of Legal Proceedings against certain Organs of State Act 40 of 2002(Procedural
Law)
Justices of the Peace and Commissioners of Oaths Act 16 of 1963 (Legal Administration)
Labour Relations Act 66 of 1995 (Labour)
Long-term Insurance Act 52 of 1998 (Financial Institutions and Insurance)
Measurement Units and Measurement Standards Act 18 of 2006 (Science)
Medical Schemes Act 131 of 1998 (Health)
Medicines and Related Substances Control Act, No 101 of 1965(Health)Mental Health Care Act No 17 of 2002 (Health)Merchandise Marks Act 17 of 1941 (Commercial Law))
National Credit Act 34 of 2005 (Contract and Delict)
National Environmental Management Act 107 of 1998 (Environment and Conservation)
National Environmental Management: Air Quality Act 39 of 2004 (Environment andConservation)
National Environmental Management: Waste Act 59 of 2008 (Environment and Conservation
National Health Act 61 of 2003 (Health)National Railway Safety Regulator Act 16 of 2002 (Transport)
National Roads Act 54 of 1971 (Transport)
National Road Safety Act 9 of 1972 (Transport)
National Road Traffic Act 93 of 1996 (Transport)
National Water Act 36 of 1998 (Resources)
Nursing Act No 33 of 2005 (Health)Occupational Health and Safety Act 85 of 1993 (Labour)
Patents Act 57 of 1978 (Commercial Law)
Pension Funds Act 24 of 1956 (Welfare and Pensions)Pharmacy Act No 56 of 1974 (Health)Prescription Act 68 of 1969 (Procedural Law)
Prescribed Rate of Interest Act 55 of 1975 (Contract and Delict)
Private Security Industry Regulation Act 56 of 2001 (Professions)
Promotion of Access to Information Act 2 of 2000 (Constitutional Law)
Protection of Businesses Act 99 of 1978 (Commercial Law)
Regulation of Interception of Communication and Provision of Communications- RelatedInformation Act 70 of 2002 (Communication)
Road Traffic Act 29 of 1989 (Transport)
Short-term Insurance Act 53 of 1998 (Financial Institutions and Insurance)
Skills Development Act 97 of 1998 (Labour)
Skills Development Levies Act 9 of 1999 (Labour)

KELLOGG COMPANY PAIA MANUAL 2023

Page 46

KELLOGG COMPANY PAIA MANUALREVISION
POLICY NUMBER
NUMBER

•
•
•
•
•
•
•
•
•
•
•
•

PAGE NUMBER

1
EFFECTIVE DATE

47

1 October 2023

South African Passports and Travel Documents Act (Citizenship)Standards Act 8 of 2008 (Science)
The South African National Roads Agency Limited and Roads Act 7 of 1998 (Transport)
Tobacco Products Control Act 83 of 1993 (Health)
Trade Marks Act 94 of 1993 (Commercial Law)
Trade Metrology Act 77 of 1973 (Science)
Trade Practices Act 76 of 1976 (Commercial Law)
Transfer Duty Act 40 of 1949 (Revenue)
Unemployment Insurance Act 63 of 2001 (Labour)
Unemployment Insurance Contributions Act 4 of 2002 (Labour)
Value-Added Tax Act 89 of 1991 (Revenue)
Water Services Act 108 of 1997 (Resources)

KELLOGG COMPANY PAIA MANUAL 2023

Page 47