Index & Accessories (Fig.1)
SIDE

BACK

SIDE

Quick Start Procedures

Product Specifications

STEP 3Display
Features & Functions

Select WisePad™ 3 in the Scanned Device List on yoursmartphone/tablet. Then, pair with WisePad™ 3 with
Pairing PIN. And now your WisePad™ 3 is connected.

WisePad™ 3

ScannedDevice List

Mounting nut
USB-CmPOS Solution with EMV Chip & PIN
as well as NFC functionality

PassKey 123456

Resetbutton

Power & Battery
Charging

Accept?
Cancel[ ] / Conﬁrm[ ]Charging contacts

Supported OS

STEP 4:You can follow your application instruction to start the transaction process, theninsert or tap card to complete the transaction.

Package ContentsDevice
USB-C cablex1
x1

Quick start guide** If you pay via inserting EMV IC card, please ensure that EMV chip of the card is facing the right direction.
If you pay using NFC card, please ensure you tap the NFC payment card within 4cm range on top of the screen.

x1

STEP 1www.bbpos.com

Color LCD display

APP
DOWNLOAD** WisePad™ 3 is powered by an internal
Lithium Polymer rechargeable battery packthat cannot be removed or replaced. Beforefirst use, charging is required forapproximately two to three hours. To prevent
potential electrical damage to the WisePad™ 3, please be recommended to use the USB-C
cable provided with the packaging only.**FRONT

Problems

Recommendations

Device cannot be paired• Please press & hold the power on/off button
to restart your device.
• Please check to see if you can find the WisePad
3’s “Serial Number” (shown on the back ofdevice) in the “Scanned Device List” of yoursmartphone or tablet.

Display turned off
automatically• The display may turn off after entering the“SLEEP MODE” to save power. Please press andhold the power on/off button to restart it.
• The device battery may have discharged,
please use the USB cable to recharge it andthen retry.

Device has lost connection
with your smartphone ortablet• Please press and hold the power on/off button
to turn on the device again. The device willautomatically connect with your smartphoneor tablet again.
• The device may be at lower battery level,please use the USB cable to recharge it andthen retry.
• Please ensure that the device and thesmartphone / tablet are within the Bluetooth
reception range.

Connect USB-C charging cable to charge the device asshown to the right.

Play Store.

Index & Accessories (Fig.1)

Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
Dimensions
WeightTroubleshooting

Quick Start Procedures
Supported Operating System:
iOS, Android

Status Indicator
Communication Interface

On-Screen Transaction Status
Ready to read

Reading card

Completed card reading

For NFC cardreading
USB-C portfor charging &operation

Power on / Setting,up and down buttons

Keypad for secure
PIN entry and otheralpha-numeric input

STEP 2
Turn on the device pairing function of yoursmartphone/tablet. Then, press “ ” to turn on theWisePad™ 3.
** Please ensure that Bluetooth® function ofyour smartphone / tablet is ON before device
pairing.

2.4” (320 x 240) Backlit color display• EMV/PBOC Chip card reader(ISO 7816 Compliant Class A, B, C card)• NFC Reader (EMV contactless, ISO 14443A/B)• Secure PIN pad
On-Screen indicatormPOS mode - Bluetooth® BLE 4.2, USB-C
Contact point (cradle)
Li-polymer battery, 3.7V, 800mAh
Via USB-C
Via Charging contact points
Android 4.2 or above, iOS 6.0 or above,
Windows 8 or above
0°C - 45°C (32°F – 113°F)
Maximum 95%-20°C - 55°C (-4°F – 131°F)
Maximum 95%
69.7 x 121.7 x 17.7 mm / 2.74 x 4.79 x 0.7 inch (approx.)
105 g / 3.7 oz (approx.)

BluetoothOn

Ready for tapping/inserting /swiping card

Reading card information

Approved transaction

Declined transaction

ENTER button

Card reading processcompletedDevice cannot read yourcard successfully throughthe NFC reading• Please check that your card supports NFCpayment.
• Please ensure if your card is placed within 4cm
range on top of the NFC marking.

Device cannot read your card • Please check if your card supports NFC
successfully through the NFCpayment.
reading• Please ensure if your card is placed within 4cm
of the NFC symbol on the display.
• Please take your NFC payment card from yourwallet or purse for payment to avoid anyinterference.

CLEAR button
CANCEL button
For EMV card reading
Transaction completedError, please retry

FCC Caution Statement

Troubleshooting
Problems

Recommendations

FCC Supplier’s Declaration of Confirmity

Device cannot read yourcard successfully• Please check to see if the WisePad 3 has power
and make sure that it is connected to yourphone/tablet• Please make sure that there is no obstacle inthe card slots.
• Please make sure that the chip of the card isfacing the right direction when inserting card.
• Please ensure your phone/tablet is a supported
model for this device’s operation.
• Please insert card with a more constant speed.

BBPOS / Wisepad 3 (WPC32)

Device has no response• Please use a paper clip to press the reset
button near USB-C connector for reboot.

CAUTION & IMPORTANT NOTES• Be sure to turn on the Bluetooth® function of your smartphone ortablet before use.
• Please fully charge your WisePad™ 3 before use.
• Please ensure EMV chip of the card is facing the right direction wheninserting card.
• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture,shred, microwave, incinerate, paint, or insert foreign object into thedevice. Any of these actions will void the Warranty.
• Don’t immerse the device into water and place near any wet locations.
Don’t spill any food or liquid onto the device. Don’t attempt to dry thedevice with external heat sources such as microwave or hair dryer.
• Don’t use any corrosive solvent or water to clean the device. It is
recommended that you use a dry cloth to clean the surface only.
• Don’t insert any sharp tools to into the internal components orconnectors. Any of these actions may lead to malfunction and willvoid the Warranty.
• Don’t try to disassemble the device to repair. Please contact your dealer
for repair and maintenance.

This device complies with Part 15 of the FCC Rules. Operation is subject to thefollowing two conditions: (1) This device may not cause harmful interference,and (2) this device must accept any interference received, includinginterference that may cause undesired operation.
BBPOS Corp.
2033 Gateway Place, 5th FLR, San Jose, CA 95110
www.bbpos.com
Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate theequipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC rules. These limits are designed toprovide reasonable protection against harmful interference in a residentialinstallation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is noguarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following
measures:- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with anyother antenna or transmitter.

ISED Statement
Déclaration ISEDThis device contains licence-exempt transmitter(s)/receiver(s) that complywith Innovation, Science and Economic Development Canada’slicence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil
est conforme aux CNR d’Innovation, Sciences et Développementéconomique Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes :1. L’appareil ne doit pas produire de brouillage;
2. L’appareil doit accepter tout brouillage radioélectrique subi, même si lebrouillage est susceptible d’en compromettre le fonctionnement.

Need Help?
E: sales@bbpos.com | T: +852 3158 2585

Complies with
IMDA Standards
DA107248

Conforme auxnormes IMDA
DA107248

Room 1903-04, 19/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong
www.bbpos.com©2017 BBPOS Limited. All rights reserved. BBPOS and WisePad™ are either trademark or registered trademarks of BBPOS Limited. iOS isthe trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of Microsoft Corporation in theUnited States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. andany use of such marks by BBPOS Limited is under license. Other trademarks and trade names are those of their respective owners. All
details are subject to change without prior notice.
Revise v.1.4 / 20200406