CCPA Privacy Rights
The California Consumer Privacy Act or CCPA gives California residents certain rights
when you use services that process personal data. In order to allow you to exercise
these rights, Viber made changes so you can now better control your data on the app.
Before we elaborate how you can exercise your CCPA rights, we want to remind you of
the additional rights Viber users enjoy just by being Viber users.

The right to private and secure chats
The Viber standard: We can’t read or listen to any of your private chats and calls
because they are protected by end-to-end encryption by default. On Viber it isautomatically in place from as soon as you start sending messages or making calls withthe app without any need for you to turn on your encryption settings. Viber can’t sell yourprivacy, simply because we can’t access your private chats.

The right to delete messages you regret sending
Viber lets you delete any type of message you’ve sent for both yourself and the people
you’ve sent it to. This means whatever you decided to delete will no longer appear on
your device or on your friend’s device, even if they have already seen it. You don’t evenhave to worry about how long it’s been since you sent your message since you candelete at any time.

The right to send disappearing messages with a self-destruct timer
When you have something extra sensitive to say, Secret Chats let you set a self-destructtimer for every message in the conversation. Every message in a Secret Chat is
automatically deleted from all members’ of the chat’s phones once it has been read.
Secret Chats also have inbuilt screenshot protection – Android users can’t take ascreenshot, and if someone on an iPhone takes a screenshot, you will receive anotification.

The right to keep your personal chats your own
Viber doesn’t store your personal chats. Messages that are delivered aren’t copied onto
Viber’s servers. If your friend’s phone is off or they don’t have an internet connection,
your message will wait patiently, safe and encrypted, on Viber’s servers for a limited timeor until their device is ready to receive it.

And let’s not forget about the CCPA
The right to disclosureViber’s privacy policy describes our practices in detail using simple language. Everything
you need to know is here, including information regarding the sources from which wecollect your information, the purposes for which we collect and share personal
information, your information we hold, and the categories of parties with whom we shareyour information. If you have more questions, feel free to contact our support team.

The right to deletion
We have made it easy for you to delete your historical data on the app, while continuing
to use the app. Simply tap on the delete your data button in your privacy settings. We will
delete the data which we are not otherwise required to keep or is necessary for theprovision of the service. And no need to worry – deleting your data won’t remove thechats on your Viber app on your phone.
Note that when you deactivate the Viber account your data and chats are automaticallydeleted from your devices.
If you want to remove a piece of content you shared publicly in the past, you can do thatby deleting that content. It will be removed from our services but may remain on thedevices of some users (assuming they have chosen to save it).

The right to opt-out of sales
As permitted by applicable law, we may make the following processing which may
amount to a sale of your personal information: we may transfer the advertising ID ofyour device to our trusted third party advertisers, along with your age (if we have it), IP
address and device characteristics, for them to place tailored ads on our services. If you
wish to opt out of this sale you can simply open our mobile app, access the“Settings/privacy/personal data” menu within the app and switch the “Do Not Sell My
Personal Information” toggle on. If you have trouble finding the toggle or need furtherinstructions you can send us a “Do Not Sell My Personal Information” request at any
time via the following
link: https://support.viber.com/customer/portal/emails/new?type=CA or by sending anemail to privacy@viber.com.

The right to access your personal information
Read our privacy policy for details about what data is processed by us. Access this data
by using the request your data button in Viber’s privacy settings on your mobile device. If
you have further questions contact us. You may also request a copy of the specificpersonal information collected about you during the twelve months preceding yourrequest by tapping the request your data button in Viber’s privacy settings on yourmobile device. Once the copy is ready, you will receive a file from Viber containing thisdata.
Note that we may require additional information from you in order to honor your request
and we may decline your request as permitted under applicable law.

The right to be free from discrimination

You may freely exercise these rights without fear of being denied Viber services. We
may, however, provide a different level of service or charge a different rate reasonably
relating to the value of your data. In addition, we may make an automated decision toblock a user, if we suspect this user is using our services for illegal acts or acts that
violate our terms of use. If you believe that your account was unlawfully blocked, you
can contact our support team.