Business ModelValues

The DCM Value Creation Story
Value offeredby DCM
Materiality groups

くらしの夢をカタチにBusiness development moving forward

Store strategy

Globalization ofbusiness conditions,homogenization ofthe home
improvement retailer
business

Move from a company that sells products
to a company that comprehensively
provides fulﬁlling lifestyles
Taking on the challenge of creating a new generationof home improvement retailers

Supply chain which can put
information to good use and which
can stably supply products

Opportunities
Permeation of DIY inlife and living
Growing
expectations as social
infrastructure

Better in-housebrand productdevelopment
structureAfﬂuent lifestyles forcustomers accented with DIY
Offering of products andservices that give consideration
to the environment andresource conservation, lifestyle
proposals• Construction of supply chain that gives
consideration to the environment and society

Products and services fordisaster prevention and damage
limitation, support for recovery

Creation ofour own unique
BOPIS* style

Financial Highlights

Sustainably creating both corporate
and shareholder value

Important bases supporting
living in communities whereaging population and the fallingbirthrate is progressing• Creation of a workplace where a diverse arrayof human resources can be active andrespecting human rights~Revitalizing stores and expanding the areas in which
we do business~

Embrittlement ofgrowth prerequisites

Nationwide network of over 670 storesthat function as information hubs andallow us to cooperate with communities• Support of strong community
resilience against disasters

Social infrastructure that can stably
supply the products necessary forlife, living and work

Risk Management and Compliance

Ability to develop unique products that giveconsideration to people and the environment
and that can be found nowhere elseStructural changes tosociety and customer
needs

Further pursuitof low-cost
operation

Transformation into an integrated
business that comprehensively makes
people’s lives more comfortable• Deepening of relationships withcustomers with whom we create
new value[Valuable to society and theenvironment]

Corporate Governance

Database rooted in know-how andcommunities to meet DIY needs• Promotion of circular economy anddecarbonization through products and stores

A sense of purpose andmotivation in working at DCM
developed through the feelingsof gratitude from customers

SustainabilityThreatsExpanding
the areas in which
we do businessthrough promotionof mergers andacquisitions• Achievement of a comfortable andsustainable community life and living

Medium-Term Management Plan

The unity of our highly-motivatedapproximately 20,000 employees[Valuable to DCM]
Products and services that arecommunity-based and conceived
from a customer’s point of view

Management
resources
Medium to longterm threats
and opportunities

Message from the President

Do Create Mystyle
We will create new products and services for our customers, flexibly respond tochange, unite with the community, and achieve the form of an indispensable
company that serves society.

Business Model

A value creating business that achieves a more comfortable life and living through DIY• Stronger corporate governanceBusiness Strategy* BOPIS : Buy Online Pick-up In Store• Regional and community development

Financial foundation, which has theﬁnancial muscle necessary formergers, acquisitions and investments
and varied procurement methods
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DCM Holdings Co., Ltd. Integrated Report 2023

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