HP G62 Notebook PC
Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard
Development Company, L.P.
ATI and ATI Mobility Radeon are
trademarks of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Arrandale,
and Core are trademarks of Intel
corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registeredtrademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services areset forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shallnot be liable for technical or editorial errors
or omissions contained herein.
First Edition: May 2010
Document Part Number: 620650-001

Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter tocontact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by theInternational Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv

Safety warning noticeMSG revision history
Revision

Publication date

Description

A

October 2010●

Added newly supported hard drives to spare parts listings in thefollowing locations: Computer major components on page 17, Massstorage devices on page 26, Sequential part number listingon page 29, Hard drive on page 42.

●

Added newly supported memory modules to spare parts listings in thefollowing locations: Computer major components on page 17, Massstorage devices on page 26, Sequential part number listingon page 29, Memory module on page 50.

●

Added newly supported WLAN modules to spare parts listings in thefollowing locations: Computer major components on page 17, Massstorage devices on page 26, Sequential part number listingon page 29, WLAN module on page 47.

●

Added newly supported processors to spare parts listings in thefollowing locations: Computer major components on page 17, Massstorage devices on page 26, Sequential part number listingon page 29, Processor on page 81.

●

Added newly supported system boards to spare parts listings in thefollowing locations: Computer major components on page 17, Massstorage devices on page 26, Sequential part number listingon page 29, System board on page 74.

v

vi

MSG revision history

Table of contents

1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Identifying the hardware ....................................................................................................................... 5
Top components ................................................................................................................................... 6
TouchPad ............................................................................................................................ 6
Lights ................................................................................................................................... 7
Button and speakers ............................................................................................................ 8
Keys ..................................................................................................................................... 9
Display ............................................................................................................................... 10
Right-side components ....................................................................................................................... 11
Left-side components ......................................................................................................................... 12
Bottom components ........................................................................................................................... 13
Wireless antennas .............................................................................................................................. 14
Additional hardware components ....................................................................................................... 15
3 Illustrated parts catalog ............................................................................................................................... 16
Serial number location ........................................................................................................................ 16
Computer major components ............................................................................................................. 17
Display assembly components ........................................................................................................... 23
Plastics Kit .......................................................................................................................................... 25
Mass storage devices ......................................................................................................................... 26
Miscellaneous parts ............................................................................................................................ 28
Sequential part number listing ............................................................................................................ 29
4 Removal and replacement procedures ....................................................................................................... 34
Preliminary replacement requirements ............................................................................................... 34
Tools required .................................................................................................................... 34
Service considerations ....................................................................................................... 34
Plastic parts ....................................................................................................... 34
Cables and connectors ..................................................................................... 35
Drive handling ................................................................................................... 35
Grounding guidelines ......................................................................................................... 36vii

Electrostatic discharge damage ........................................................................ 36
Packaging and transporting guidelines ............................................. 37
Workstation guidelines ..................................................................... 37
Equipment guidelines ....................................................................... 38
Component replacement procedures ................................................................................................. 39
Serial number .................................................................................................................... 39
Computer feet .................................................................................................................... 40
Battery ............................................................................................................................... 41
Hard drive .......................................................................................................................... 42
Optical drive ....................................................................................................................... 45
WLAN module .................................................................................................................... 47
Memory module ................................................................................................................. 50............................................................................................................................................ 51
RTC battery ....................................................................................................................... 51
Keyboard ........................................................................................................................... 53
Top cover ........................................................................................................................... 56
Speaker assembly ............................................................................................................. 59
Power button board ........................................................................................................... 61
TouchPad button board ..................................................................................................... 62
Modem module .................................................................................................................. 63
USB board ......................................................................................................................... 65
Power connector ................................................................................................................ 67
Display assembly ............................................................................................................... 68
System board ..................................................................................................................... 74
Fan/heat sink assembly ..................................................................................................... 77
Processor ........................................................................................................................... 81
5 Setup Utility ................................................................................................................................................... 83
Computer Setup in Windows 7 ........................................................................................................... 83
Starting Setup Utility .......................................................................................................... 83
Using Setup Utility ............................................................................................................. 83
Changing the language of Setup Utility ............................................................. 83
Navigating and selecting in Setup Utility ........................................................... 84
Displaying system information .......................................................................... 84
Restoring default settings in Setup Utility .......................................................... 85
Exiting Setup Utility ........................................................................................... 86
Setup Utility menus ............................................................................................................ 86
Main menu ........................................................................................................ 86
Security menu ................................................................................................... 86
System Configuration menu .............................................................................. 87
Diagnostics menu .............................................................................................. 87
Computer Setup in Linux .................................................................................................................... 88
Starting Computer Setup ................................................................................................... 88viii

Using Computer Setup ...................................................................................................... 88
Navigating and selecting in Computer Setup .................................................... 88
Restoring factory settings in Computer Setup ................................................... 89
Computer Setup menus ..................................................................................................... 90
File menu .......................................................................................................... 90
Security menu ................................................................................................... 91
Diagnostics menu .............................................................................................. 91
System Configuration menu .............................................................................. 92
6 Specifications ................................................................................................................................................ 94
Computer specifications ..................................................................................................................... 94
39.6-cm (15.6-in) display specifications ............................................................................................. 95
Hard drive specifications .................................................................................................................... 96
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 97
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............... 98
System resource specifications .......................................................................................................... 99
7 Backup and recovery .................................................................................................................................. 100
Windows 7 ........................................................................................................................................ 101
Creating recovery discs ................................................................................................... 101
Backing up your information ............................................................................................ 102
Using Windows Backup and Restore .............................................................. 103
Using system restore points ............................................................................ 104
When to create restore points ........................................................ 104
Create a system restore point ........................................................ 104
Restore to a previous date and time ............................................... 104
Performing a recovery ..................................................................................................... 104
Recovering from the recovery discs ................................................................ 105
Recovering from the dedicated recovery partition (select models only) .......... 105
Linux backup and recovery .............................................................................................................. 106
8 Connector pin assignments ....................................................................................................................... 107
Audio-out (headphone) ..................................................................................................................... 107
Audio-in (microphone) ...................................................................................................................... 107
External monitor ............................................................................................................................... 108
RJ-11 (modem) ................................................................................................................................ 109
RJ-45 (network) ................................................................................................................................ 109
HDMI ................................................................................................................................................ 110
Universal Serial Bus ......................................................................................................................... 111
9 Power cord set requirements .................................................................................................................... 112
Requirements for all countries or regions ......................................................................................... 112
Requirements for specific countries or regions ................................................................................ 113

ix

10 Recycling ................................................................................................................................................... 114
Battery .............................................................................................................................................. 114
Display .............................................................................................................................................. 114
Index ................................................................................................................................................................. 121x

1

Product description

Category

Product Name

Description

HP G62

HP G62

UMA

Discrete

Compaq Presario CQ62 Notebook PC√

HP G62 Notebook PC√

Intel Arrandale™ i7–620M Processor (2.66 GHz, 4 MB
total L3 cache, 1066 MHz)—Dual core 35 W√√

Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual core 35 W√√

Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual Core 35 W√√

Intel Arrandale i5–450M Processor (2.4 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual Core 35 W√√

Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total
L3 cache, 1066 MHz)—Dual Core 35 W√√

Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3
cache, 1066 MHz)—Dual Core 35 W√√

Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3
cache, 1066 MHz)—Dual Core 35 W√√

ChipsetIntel® HM55 Express Chipset√

Graphics

Intel HD Graphics Media Accelerator√

Processors

Panel

Memory

ATI Mobility Radeon™ HD5470 with 512 MB dedicatedvideo memory√

ATI Mobility Radeon HD 545v with 512 MB for visionlabel mapping√

Support for BD or HD-DVD playback with HD decoder
and DX10 support√

39.6-cm (15.6-in) HD LED BrightView (1366 x 768)√√

16:9 wide aspect ratio√√

2 customer-accessible/upgradable SODIMM slots√√

Supports dual-channel memory DDR3, 1066 MHz√√

Supports up to 8 GB of system memory

√

√

1

Category

Description

HP G62

HP G62

UMA

Discrete

Supports the following configurations:Hard drives●

4096 MB (2048 MB × 2)

√

√

●

3072 MB (1024 MB × 1 + 2048 MB × 1)

√

√

●

2048 MB (2048 MB × 1)

√

√

●

2048 MB (1024 MB × 2)√√

Supports 9.5-mm, 6.35-cm (2.5-in) SATA hard drive√√

Customer accessible√√

Supports the following drives:●

750 GB, 5400 rpm

√

√

●

640 GB, 5400 rpm

√

√

●

500 GB, 5400 rpm

√

√

●

500 GB, 7200 rpm

√

√

●

320 GB, 5400 rpm

√

√

●

320 GB, 7200 rpm

√

√

●

250 GB, 5400 rpm

√

√

●

250 GB, 7200 rpm

√

√

●

160 GB, 7200 rpm√√

12.7-mm (0.50-in) fixed SATA tray load√√

DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive with LightScribe√√

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
Double-Layer Drive√√

Webcam (select models only)

VGA camera, fixed angle with activity light and single
analog microphone√√

Microphone

Integrated single analog microphone (for models with nowebcam)

√

√

Audio

High-definition audio supports Microsoft® premium
requirements with Presario/HP Altec Lansing speakers√√

Modem (select models only)

56K V.92 data/fax MDC modem (computer models not
equipped with a modem have a cover over the RJ-11
jack opening)√√

Supports all worldwide certification requirements√√

Integrated 10/100 network interface card (NIC)√√

2 wireless antennas built into display assembly√√

Support for no-WLAN option√√

Optical drives

Ethernet

Integrated wireless local area network (WLAN) options by
way of wireless module:

2

Chapter 1 Product description

Category

Description

HP G62

HP G62

UMA

Discrete

Atheros AR9285 802.11 a/b/g/n 2x2√√Intel WiFi Link 5100 802.11/b/g/n WLAN module√√

Broadcom 4313 802.11b/g/n 1x1√√

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070
Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)√√

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth
2.1+EDR Combo Adapter (BT3.0+HS ready)√√Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter√√

External media card (selectmodels only )Digital Media Slot supporting SD, MMC, MS, MSPro, xD
cards. Supports mini versions of SD, MMC, MS Duo withadapter, not included

√

√

Ports

Audio-in (stereo microphone)√√

Audio-out (stereo headphone)√√

High-Definition Multimedia Interface (HDMI) version 1.3
supporting 1080p with High-bandwidth Digital Content
Protection (HDCP) key (select models only)√√

Hot plug/unplug with auto-detect√√

RJ-11 (modem, select models only)√√

RJ-45 (Ethernet)√√

USB (Three USB ports; one is an eSATA/USB port)√√

VGA (Dsub 15-pin) supporting 1600 × 1200 external
resolution at 75 Hz√√

Multi-pin AC power√√

39.62-cm (15.6-in), Full-size keyboard√√

TouchPad with 2 buttons and 2-way scroll (taps enabled
as default)√√

6-cell, 2.20–Ah, 47 Wh battery√√

6-cell, 2.55–Ah, 55 Wh battery√√

6-cell, 2.8–Ah, 62 Wh battery√√

9-cell, 2.8–Ah, 93 Wh battery√√

65-W AC adapter with localized cable plug support√

Support for the following WLAN formats:

Keyboard/pointing devices

Power requirements

90-W AC adapter with localized cable plug support
Security

Kensington Security Lock

Operating system

Preinstalled:√√√

Windows 7® Home Premium (32 & 64 bit)√√Windows 7 Home Basic (32 & 64 bit)

√

√

3

Category

Description

HP G62

HP G62

UMA

Discrete√√

AC adapter√√

Battery (system)√√

Hard drive√√

Memory module√√

Optical drive√√

Mini-card devices√√

Free DOS
Serviceability

4

Chapter 1 Product description

End-user replaceable parts:

2

External component identification

Identifying the hardware
Components included with the computer might vary by region and model. The illustrations in thischapter identify the standard features on most computer models.
To see a list of hardware installed in the computer:1.

Select Start > My Computer.

2.

In the left pane of the System Tasks window, select View system information.

3.

Select Hardware tab > Device Manager.

Add hardware or modify computer configurations using Device Manager.

Identifying the hardware

5

Top components
TouchPad

Component(1)

Description
TouchPad light

Off—Touchpad is on.
Amber—Touchpad is off.

(2)

TouchPad zone

Moves the pointer and selects or activates items on thescreen.

(3)

Left TouchPad button

Press the left side of the TouchPad button to executefunctions like the left button on an external mouse.

(4)

Right TouchPad button

Press the right side of the TouchPad button to executefunctions like the right button on an external mouse.

*This table describes factory settings.

To view or change the pointing device preferences:61.

Select Start > Devices and Printers.

2.

Right-click the device representing the computer.

3.

Select Mouse settings.

Chapter 2 External component identification

Lights

Component(1)

Description
TouchPad light●

Off—TouchPad is enabled.

●

Amber—TouchPad is disabled.

(2)

Caps lock light

On—Caps lock is on(3)

Power light●

On—The computer is on.

●Flashing—The computer is in Sleep.

●

Off—The computer is off or in Hibernation.

●

White—An integrated wireless device, such as awireless local area network (WLAN) device and/or aBluetooth® device, is on.

●

Amber—No wireless devices are detected.

(4)

Wireless light

Top components

7Button and speakers

Component(1)

Description
Power button●

When the computer is off, press the button to turn on
the computer.

●

When the computer is on, press the button to initiate
Sleep.

●

When the computer is in Sleep, press the button to exit
Sleep.

●

When the computer is in Hibernation, press the button
to exit Hibernation.

If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold thepower button for at least five seconds to turn off thecomputer.
To learn more about your power settings, select Start >Control Panel > System and Security > Power Options.
(2)

Speakers grill

Two integrated speakers produce sound.

*This table describes factory settings. For information about changing factory settings, see the user guides located in Helpand Support.

8

Chapter 2 External component identification

Keys

Component

Description(1)

esc key

Displays system information when pressed in combination
with the fn key.

(2)

Send e-mail key

Opens a new e-mail in your default e-mail client.

(3)

Media application key

Launches CyberLink PowerDVD.

(4)

Web browser key

Launches default web browser.

(5)

Print key

Sends the currently-active document to the default printer.

(6)

Calculator key

Launches the calculator application.

(7)

fn key

Displays system information when pressed in conjunction
with the esc key.

(8)

Windows logo key

Displays the Windows Start menu.

(9)

Windows applications key

Displays a shortcut menu for items where the cursor ispositioned(10)

Action keys

Executes frequently-used system actions.

Top components

9Display

10

Component

Description(1)

Wireless antenna (2)Sends and receives signals from one or more wireless devices.

(2)

Internal microphone

Records sound.

(3)

Integrated webcam (select models only)

Records audio and video and captures still photographs.

(4)

Webcam light (select models only)

On—The webcam is in use.

Chapter 2 External component identification

Right-side components

Component

Description(1)

Optical drive

Reads and writes to optical discs.

(2)

USB port

Connects an optional USB device.

(3)

RJ-11 (modem) jack (select models only)

Connects a modem cable.

(4)

AC adapter light●Flashing white—The computer is in Sleep.

●

On white—The computer is connected to external power.

●Flashing amber—The computer is charged.

●

Off—The computer is not connected to external power.

(5)

Power connector

Connects an AC adapter.

(6)

Security cable slot

Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent,
but it might not prevent the computer from being mishandled
or stolen.

Right-side components

11Left-side components

Component

Description(1)

External monitor port

Connects an external VGA monitor or projector.

(2)

Vent

Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to coolinternal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3)

HDMI port (select models only)

Connects an optional video or audio device, such as ahigh-definition television, or any compatible digital or audio
component.
NOTE: Depending on the computer model, the computer
might include an HDMI port or a USB port at this location.

(4)

RJ-45 (network) jackConnects a network cable.

(5)

USB ports (2)Connects an optional USB devices.

(6)

Audio-in (microphone) jackConnects an optional computer headset microphone,stereo array microphone, or monaural microphone.

(7)

Audio-out (headphone) jackProduces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio.

(8)

Digital Media Slot (select models only)

Supports the following optional digital card formats:

(9)

12

Drive light

Chapter 2 External component identification●

Memory Stick (MS)●Memory Stick Pro (MSP)●

MultiMediaCard (MMC)●

Secure Digital (SD) Memory Card●xD-Picture Card (XD)

On—The hard drive is in use.

Bottom components

Component

Description(1)

Battery bay

Holds the battery.

(2)

Vents (4)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to coolinternal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.

(3)

Battery release latch

Releases the battery from the battery bay.

(4)

Memory module compartment

Contains two memory module slots and, on selectmodels, the wireless LAN (WLAN) device.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country or
region. If you replace the module and then receive awarning message, remove the module to restore
computer functionality, and then contact technical support
through Help and Support.

(5)

Hard drive bay

Holds the hard drive.

Bottom components

13Wireless antennas
At least two antennas send and receive signals from one or more wireless devices. These antennas
are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennas free from
obstructions.
To review the wireless regulatory notices, see to the section of the Regulatory, Safety andEnvironmental Notices that applies to your country or region. These notices are located in Help andSupport.

14

Chapter 2 External component identification

Additional hardware components

Component

Description(1)

Power cord*

Connects an AC adapter to an AC outlet.

(2)

AC adapter

Converts AC power to DC power.

(3)

Battery*

Powers the computer when the computer is not plugged into
external power.

*Power cords vary in appearance by country or region.

Additional hardware components

15

3

Illustrated parts catalog

Serial number location
When ordering parts or requesting information, provide the computer serial number and model
number located in the battery bay of the computer.

16

Component

Description(1)

Product name

The name affixed to the front of the computer.

(2)

Serial number (s/n)

An alphanumeric identifier that is unique to each product.

(3)

Part number/Product number (p/n)

This number provides specific information about the product’s
hardware components. The part number helps a service technician
to determine what components and parts are needed.

(4)

Warranty period

The duration of the warranty period for the computer.

(5)

Model description

An alphanumeric identifier used to locate documents, drivers, andsupport for the computer.

Chapter 3 Illustrated parts catalog

Computer major components

Computer major components

17

Item

Description(1)

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assemblyfor use in:

Spare part number

NOTE: For more information on the display assembly internal component spare part
information, See Display assembly components on page 23.

18●

HP G62 biscotti computer models

605906-001●

HP G62 silver computer models

605907-001●

HP G62 white computer models

605908-001●

HP G62 matte black computer models

608444-001●

HP G62 red computer models

615423-001●

HP G62 blue computer models

615424-001(2)Power button board(3)

Keyboard (includes keyboard cable) for use in:

606008-001●

Adriatics

605922-BA1●

Belgium

605922-A41●

Czech Republic

605922-221●

France605922-051●

Germany605922-041●

Greece605922-DJ1●

Hungry605922-211●

for International use

605922-B31●

Israel605922-BB1

●

Italy

605922-061●

North America

605922–001●

Norway605922-DH1●

Portugal

605922-131●

Russia605922-251●

Saudi Arabia

605922-171

●

Spain

605922-071●

Switzerland

605922-BG1●

Turkey605922-141●

United Kingdom605922-031(4)Speaker assembly (includes cable)(5)

Top cover (includes TouchPad board) for use in:

606007-001●

Matte black computer models

606004-001●

Biscotti computer models

610567-001

Chapter 3 Illustrated parts catalog

Item

(6)

Description

Spare part number●

Silver computer models

610568-001●

White computer models

610569-001●

Red computer models

615433–001●

Blue computer models

615434–001

Fan/heat sink assembly (includes replacement thermal material) for use with:●

UMA systems

606013-001●

Discrete systems

606014-001

Thermal pad634363–001(7)

Touchpad button board (includes bracket and cable)

606005-001(8)Modem module (select models only) (for model 1.0 only)

510110–001(9)

RTC battery (includes mounting adhesive)

606015-001(10)

System board (includes replacement thermal material) for use in:

(11)

(12)

(13)

●

HD UMA system board with card reader

605903–001●

HD 5470/512 MB discrete system board with card reader

605902-001●

HD 5470/1 GB discrete system board with card reader

608340-001●

HD 5470/ 512 MB discrete system board with card reader (for model 1.1 only)

615381-001●

HD 5470/1 GB discrete system board with card reader (for model 1.1 only)

615382–001

Memory module (1066 MHz, DDR3)●

1 GB

598859-001

●

2 GB

598856-001●

4 GB (for model 1.1 only)

599092-001

Hard drive●

750 GB, 5400 rpm

619686–001●

640 GB, 5400 rpm

603785–001●

500 GB, 5400 rpm (for model 1.1 only)

634638-001●

500 GB, 7200 rpm

610583-001●

320 GB, 5400 rpm (for model 1.1 only)

622643-001●

320 GB, 7200 rpm

603783-001●

250 GB, 5400 rpm (for model 1.1 only)

622641-001●

250 GB, 7200 rpm

635225-001●

160 GB, 7200 rpm

615076-001●

Hard Drive Hardware Kit (not illustrated, includes bracket and screws)

605919-001

Processor (includes replacement thermal material)●

Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—
Dual Core 35 W

594187-001

Computer major components

19

Item

(14)

Description

Spare part number●Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—
Dual core 35 W

594188-001●

Intel Arrandale i3–330 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.0 only)

597622-001●

Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W

597623-001●

Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total L3 cache, 1066 MHz)—Dual
Core 35 W

597624-001●

Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core
35 W

613584-001●

Intel Arrandale i5–450 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core
35 W

613585-001●

Pentium Arrandale P6000 Processor (1.86 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W

613586-001●

Pentium Arrandale P6100 Processor (2.0 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.1 only)

613587-001●

Intel Arrandale i3–380 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.1 only)

625823-001●

Intel Arrandale i5–560 Processor (2.66–3.2 GHz, 3 MB L3 cache, 1066 MHz)—Dual
Core 35 W (for model 1.1 only)

625824-001●

Intel Arrandale i5–580 Processor (2.66–3.33 GHz, 3 MB L3 cache, 1066 MHz)—
Dual Core 35 W (for model 1.1 only)

625825-001●

Intel Pentium P6200 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core
35 W (for model 1.1 only)

625831-001●

Intel Core i5–460 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35
W (for model 1.1 only)

626039-001

Wireless (WLAN) module●

20

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman
Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands

Chapter 3 Illustrated parts catalog

580101-001

Item

(15)

Description

Spare part number●Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia andHerzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands, the Central
African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, theRepublic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome andPrincipe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the
Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan,Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S.
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe593530–001●

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

593533–001●

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

593836-001●

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter(BT3.0+HS ready) (for model 1.1 only)

600370–001●

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter(BT3.0+HS ready) (for model 1.1 only)

602992-001

Optical drive (includes optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use
with:●

Matte black computer models

605920-001●

Biscotti computer models

610558-001●

Silver computer models

610559-001●

White computer models

610560-001●

Red computer models

615435–001●

Blue computer models

615436–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:●Matte black computer models

605921-001●

Biscotti computer models

610561-001●

Silver computer models

610562-001

Computer major components

21

Item

(16)

Spare part number●

White computer models

610563-001●

Red computer models

615437–001●

Blue computer models

615438–001

Battery●

6-cell Li-lon, 2.20 Ah, 47 Wh

593553-001●

6-cell Li-lon, 2.55 Ah, 55 Wh

593554-001(17)Power connector (includes cable)

609154-001(18)

USB board

606011-001(19)

RJ-11 connector included in Cable Kit

606009-001(20)Bluetooth module (for model 1.0 only)

537921–001

Bluetooth module cable

605904–001

(21)

22

Description

Base enclosure for use with:●Matte black computer models

606018-001●

Biscotti computer models

610564-001●

Silver computer models

610565-001●

White computer models

610566-001●

Red computer models

615427-001●

Blue computer models

615428-001

Rubber Kit (not illustrated, includes four rubber feet)

606012-001

Plastics Kit

606006-001

(21)

●

Hard drive cover

(23)

●

Memory module cover

Chapter 3 Illustrated parts catalog

Display assembly components

Item

Description

Spare part number(1)

Display bezel

605913–001(2)

Display bracket (with hinges)

605915-001(3)39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel
cable)

595130-001(4)Microphone(includes calbe)

606002–001(5)Webcam module

606001-001

Webcam module cable605916–001

Display assembly components

23

Item

Description

Spare part number(6)

Wireless antenna (includes wireless antenna transceivers and cable)

606016-001(7)Display back cover (includes logo) for use with:

(8)

24

●

Matte black computer models

608445-001●

Biscotti computer models

605910-001●

Silver computer models

605911-001●

White computer models

605912-001●

Red computer models

615425-001●

Blue computer models

615426-001

Display hinge covers

606017-001

Display screw kit (not illustrated)

605918-001

Display rubber display kit (not illustrated, includes display bezel rubber screw covers)

605917-001

Chapter 3 Illustrated parts catalog

Plastics Kit

Item

Description

Spare part number

Plastics kit

606006-001(1)

Hard drive bay cover (includes captive screws)(2)

Wireless/memory module mini-card compartment cover (includes captive screw)

Plastics Kit

25

Mass storage devices

Item

Description(1)

Optical drive (12.7 mm, SATA, fixed, includes bezel and bracket)

Spare part number

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use
with:●

Matte black computer models

605920-001●

Biscotti computer models

610558-001●

Silver computer models

610559-001●

White computer models

610560-001●

Red computer models

615435–001●

Blue computer models

615436–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:(2)●

Matte black computer models

605921-001●

Biscotti computer models

610561-001●

Silver computer models

610562-001●

White computer models

610563-001●

Red computer models

615437–001●

Blue computer models

615438–001

Hard drive●26

750 GB, 5400 rpm

Chapter 3 Illustrated parts catalog

619686–001

Item

Description

Spare part number●

640 GB, 5400 rpm

603785–001●

500 GB, 5400 rpm (for model 1.1 only)

634638-001●

500 GB, 7200 rpm

610583-001●

320 GB, 5400 rpm (for model 1.1 only)

622643-001●

320 GB, 7200 rpm

603783-001●

250 GB, 5400 rpm (for model 1.1 only)

622641-001●

250 GB, 7200 rpm

6335225-001●

160 GB, 7200 rpm

615076-001

Hard drive hardware kit (not illustrated, includes bracket and screws)

605919-001

Mass storage devices

27

Miscellaneous parts
Description

Spare part number

AC adapters●

65-W AC adapter

609939-001●

90-W AC adapter

609940-001

Power cord, AC, 3 wire, black, 1.83-m (for use with both HP G62 and Presario CQ 62 computer models) for use in:●Denmark

490371-081●

Europe490371-021●

Israel490371-BB1

●

Italy

490371-061●

North America

430971-001●

South Africa

490371-AR1●

Switzerland

490371-111●

the United Kingdom and Singapore

490371-031

Cable Kit●

Optical drive connector cable●

Power button cable●

RJ-11 cable●

TouchPad cable●

USB cable

Screw kit

28●

Phillips M2.0x3.0 screw●

Phillips M2.5x3.0 screw●

Phillips M2.5x4.0 screw●

Phillips M2.5x5.0 screw●

Phillips M2.5x6.5 screw

Chapter 3 Illustrated parts catalog

606009-001

606010-001

Sequential part number listing
Spare part number

Description

490371-001

Power cord for use in North America with HP G62 computer models

490371-021

Power cord for use in Europe with HP G62 computer models

490371-031

Power cord for use in the United Kingdom and Singapore with HP G62 computer models

490371-061

Power cord for use in Italy with HP G62 computer models

490371-081

Power cord for use in Denmark with HP G62 computer models

490371-111

Power cord for use in Switzerland with HP G62 computer models

490371-AR1

Power cord for use in South Africa with HP G62 computer models

490371-BB1

Power cord for use in Israel with HP G62 computer models

510110–001

56K V.92 data/fax modem (select models only) (for model 1.0 only)

537921-001

Bluetooth module (for model 1.0 only)

580101-001

Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the US Virgin Islands

587259-011

Intel Arrandale i7–620M Processor (2.66 GHz, 4 MB total L3 cache, 1066 MHz)—Dual core 35
W593530-001

Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the Cayman Islands,
the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia,
Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, theMarshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, theNetherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua
New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United ArabEmirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe593533–001

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

593553–001

Battery, 6-cell, 2.20 Ah, 47 Wh

593554-001

Battery, 6-cell, 2.55 Ah, 55 Wh

593836-001

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

594187-001

Intel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35
W

Sequential part number listing

29

30

Spare part number

Description

594188-001

Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—Dual core 35
W

595130-001

High Definition display panel (includes display panel and backlight cables)

597622-001

Intel Arrandale i3–330 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.0 only)

597623-001

Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

597624-001

Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W

598856-001

2 GB memory module (1066 MHz, DDR3)

598859-001

1 GB memory module (1066 MHz, DDR3)

599092-001

4 GB memory module (1066 MHz, DDR3) (for model 1.1 only)

600370-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter(BT3.0+HS ready) (for model 1.1 only)

602992-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS
ready) (for model 1.1 only)

605902–001

HD 5470/512 MB discrete system board with card reader

605903-001

HD UMA system board with card reader

605904-001

Bluetooth module cable

605906-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computermodels605907-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models

605908-001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 white computer models

605910-001

Display back cover for use with HP G62 biscotti computer models

605911-001

Display back cover for use with HP G62 silver computer models

605912-001

Display back cover for use with HP G62 white computer models

605913-001

Display bezel

605915–001

Display hinge kit (includes left and right display hinges)

605916-001

Webcam module cable605917-001

Display rubber kit

605918-001

Display screw kit

605919-001

Hard Drive Hardware Kit (includes bracket and screws)

605920-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use withmatte black computer models

605921-001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matteblack computer models

605922–001

Keyboard for use in North America (includes keyboard cable)

605922–031

Keyboard for use in the United Kingdom (includes keyboard cable)

605922–041

Keyboard for use in Germany (includes keyboard cable)

Chapter 3 Illustrated parts catalog

Spare part number

Description

605922–051

Keyboard for use in France (includes keyboard cable)

605922–061

Keyboard for use in Italy (includes keyboard cable)

605922–071

Keyboard for use in Spain (includes keyboard cable)

605922–131

Keyboard for use in Portugal (includes keyboard cable)

605922–141

Keyboard for use in Turkey (includes keyboard cable)

605922–171

Keyboard for use in Saudi Arabia (includes keyboard cable)

605922–211

Keyboard for use in the Hungary (includes keyboard cable)

605922–221

Keyboard for use in Czech Republic (includes keyboard cable)

605922–251

Keyboard for use in Russia (includes keyboard cable)

605922–A41

Keyboard for use in Belgium (includes keyboard cable)

605922–B31

Keyboard for international use (includes keyboard cable)

605922–BA1

Keyboard for use in Adriatics (includes keyboard cable)

605922–BB1

Keyboard for use in Israel (includes keyboard cable)

605922–BG1Keyboard for use in Switzerland (includes keyboard cable)

605922–DH1

Keyboard for use in Norway (includes keyboard cable)

605922–DJ1

Keyboard for use in Greece (includes keyboard cable)

606001–001

Webcam module

606002–001

Microphone (includes cable)

606003–001

High Definition display panel (includes display panel and backlight cables)

606004–001

Top cover (includes TouchPad board) for use in matte black computer models

606005–001

Touchpad button board (includes bracket and cable)

606006–001

Plastics kit

606007–001

Speaker assembly (includes cable)

606008–001

Power button board

606009–001

Cable kit

606010–001

Screw kit

606011–001

USB board

606012–001

Rubber kit (includes four rubber feet)

606013–001

Fan/heat sink assembly (includes replacement thermal material) for use with UMA systems

606014–001

Fan/heat sink assembly (includes replacement thermal material) for use with discrete systems

606015–001

RTC battery

606016–001

Wireless antenna kit (includes wireless antenna transceivers and cable)

606017–001

Display hinge covers

606018–001

Base enclosure with HDMI card reader for matte black computer models

Sequential part number listing

31

32

Spare part number

Description

608340–001

HD 5470/1 G discrete system board with card reader

608444–001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computermodels608445–001

Display back cover for use with HP G62 matte black computer models

609154–001

Power connector (includes cable)

609939–001

65-W AC adapter

609940–001

90-W AC adapter

610558–001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use withbiscotti computer models

610559–001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use withsilver computer models

610560–001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use withwhite computer models

610561–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotticomputer models

610562–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver
computer models

610563–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with white
computer models

610564–001

Base enclosure with HDMI card reader for biscotti computer models

610565–001

Base enclosure with HDMI card reader for silver computer models

610566–001

Base enclosure with HDMI card reader for white computer models

610567–001

Top cover (includes TouchPad board) for use in biscotti computer models

610568–001

Top cover (includes TouchPad board) for use in silver computer models

610569–001

Top cover (includes TouchPad board) for use in white computer models

610583–001

500 GB, 7200 rpm hard drive

613584-001

Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

613585-001

Intel Arrandale i5–450 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

613586-001

Pentium Arrandale P6000 Processor (1.86 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

613587-001

Pentium Arrandale P6100 Processor (2.0 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
(for model 1.1 only)

615076–001

160 GB, 7200 rpm hard drive

615381–001

HD 5470/ 512 MB discrete system board with card reader (for model 1.1 only)

615382–001

HD 5470/1 G discrete system board with card reader (for model 1.1 only)

615423–001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 red computer models

615424–001

39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 blue computer models

615425–001

Display back cover for use with HP G62 red computer models

615426–001

Display back cover for use with HP G62 blue computer models

Chapter 3 Illustrated parts catalog

Spare part number

Description

615427–001

Base enclosure with HDMI card reader for red computer models

615428–001

Base enclosure with HDMI card reader for blue computer models

615433–001

Top cover (includes TouchPad board) for use in red computer models

615434–001

Top cover (includes TouchPad board) for use in blue computer models

615435–001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with red
computer models

615436–001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with blue
computer models

615437–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with red
computer models

615438–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with blue
computer models

619686–001

750 GB, 5400 rpm hard drive

622641–001

250 GB, 5400 rpm hard drive (for model 1.1 only)

622643–001

320 GB, 5400 rpm hard drive (for model 1.1 only)

625823-001

Intel Arrandale i3–380 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.1 only)

625824-001

Intel Arrandale i5–560 Processor (2.66–3.2 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
(for model 1.1 only)

625825-001

Intel Arrandale i5–580 Processor (2.66–3.33 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35
W (for model 1.1 only)

625831-001

Intel Pentium P6200 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.1 only)

626039-001

Intel Core i5–460 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.1 only)

634363–001

Thermal pads

634638–001

500 GB, 5400 rpm hard drive (for model 1.1 only)

635225–001

250 GB, 7200 rpm hard drive

Sequential part number listing33

4

Removal and replacement procedures

Preliminary replacement requirements
Tools required
The following tools are needed to complete the removal and replacement procedures:●Flat-bladed screwdriver●

Magnetic screwdriver●

Phillips P0 and P1 screwdrivers

Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
NOTE: As you remove each subassembly from the computer, place the subassembly (and allaccompanying screws) away from the work area to prevent damage.

Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care whenhandling the plastic parts. Apply pressure only at the points designated in the maintenanceinstructions.

34

Chapter 4 Removal and replacement procedures

Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required tounseat or seat the cables during removal and insertion. Handle cables by the connector wheneverpossible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed insuch a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.

Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive andbe sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

Preliminary replacement requirements

35

Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout anormal cycle. Or the device might function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event

36

10%

40%

55%

Walking across carpet

35,000 V

15,000 V

7,500 V

Walking across vinyl floor

12,000 V

5,000 V

3,000 V

Motions of bench worker

6,000 V

800 V

400 V

Removing DIPS from plastic tube

2,000 V

700 V

400 V

Removing DIPS from vinyl tray

11,500 V

4,000 V

2,000 V

Removing DIPS from Styrofoam

14,500 V

5,000 V

3,500 V

Removing bubble pack from PCB

26,500 V

20,000 V

7,000 V

Packing PCBs in foam-lined box

21,000 V

11,000 V

5,000 V

Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or
packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure thatmechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines
Follow these grounding workstation guidelines:●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded
tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids andStyrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements

37

Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plugconnectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips
must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:●

Antistatic tape●

Antistatic smocks, aprons, and sleeve protectors●

Conductive bins and other assembly or soldering aids●

Nonconductive foam●Conductive tabletop workstations with ground cords of one megohm resistance●

Static-dissipative tables or floor mats with hard ties to the ground●

Field service kits●

Static awareness labels●

Material-handling packages●

Nonconductive plastic bags, tubes, or boxes●

Metal tote boxes●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

38

Material

Use

Voltage protection level

Antistatic plastic

Bags

1,500 V

Carbon-loaded plastic

Floor mats

7,500 V

Metallized laminate

Floor mats

5,000 V

Chapter 4 Removal and replacement procedures

Component replacement proceduresThis chapter provides removal and replacement procedures.
There are as many as 75 screws, in 12 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal andreplacement.

Serial number
The serial number label, located in the battery bay of the computer, provides important informationthat you may need when contacting technical support.

(1) Product name(4) Warranty period(2) Serial number(5) Model description (select models)(3) Product number

Component replacement procedures

39

Computer feet
Description

Spare part number

Rubber Feet Kit

606012-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in thelocations illustrated below.

40

Chapter 4 Removal and replacement procedures

BatteryDescription

Spare part number

6 cell, 2.20 Ah, 47 Wh

593553-001

6 cell, 2.55 Ah, 55 Wh

593554-001

Before disassembling the computer:1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

Remove the battery:1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release latch (1) to release the battery.

3.

Pivot the battery (2) upward and lift it out of the computer (3).

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into
place.

Component replacement procedures

41

Hard drive
NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The
hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are alsoavailable in the Hard Drive Hardware Kit.
Description

Spare part number

750 GB, 5400 rpm

619686–001

640 GB, 5400 rpm

603785–001

500 GB, 5400 rpm (for models 1.1 only)

634638-001

500 GB, 7200 rpm

610583-001

0 GB, 5400 rpm (for models 1.1 only)

622643-001

320 GB, 7200 rpm

603783-001

0 GB, 5400 rpm (for models 1.1 only)

622641-001

250 GB, 7200 rpm

635225-001

160 GB, 7200 rpm

615076-001

Hard drive hardware kit (not illustrated, includes connector, bracket, and screws)

605919-001

Before removing the hard drive:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

Remove the hard drive:42

1.

Position the computer with the front toward you.

2.

Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to thecomputer.

Chapter 4 Removal and replacement procedures

3.

Lift the left side of the hard drive cover (2), swing it forward, and remove the cover (3). The hard
drive cover is included in the plastics kit, spare part number 606006-001.

4.

Disconnect the hard drive cable from the system board (1).

5.

Use the mylar tab on the hard drive bracket to move the hard drive to the right (2) bracket to lift
the hard drive out (3) of the hard drive bay.

6.

To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure thehard drive bracket to the hard drive

Component replacement procedures

43

7.

Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard
drive (2).

Reverse this procedure to install the hard drive.

44

Chapter 4 Removal and replacement procedures

Optical drive
NOTE:

The optical drive spare part kit includes an optical drive bezel and optical drive bracket.

Description

Spare partnumber

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:●

Biscotti computer models

610558-001●

Matte black computer models

605920-001●

Silver computer models

610559-001●

White computer models

610560-001●

Red computer models

615435–001●

Blue computer models

615436–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:●

Biscotti computer models

610561-001●

Matte black computer models

605921-001●

Silver computer models

610562-001●

White computer models

610563-001●

Red computer models

615437–001●

Blue computer models

615438–001

Before removing the optical drive:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the hard drive (see Hard drive on page 42).

Remove the optical drive:1.

Position the computer upside down with the front toward you.

2.

Insert a thin tool, such as a screw driver (1), into the release access slot in the hard drive bay.

Component replacement procedures

45

3.

Grasp the bezel and slide the optical drive out of the computer (2).

4.

To replace the optical drive bracket, position the optical drive with the optical drive bracket
toward you.

5.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the opticaldrive.

6.

Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

46

Chapter 4 Removal and replacement procedures

WLAN module
Description

Spare partnumberAtheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter

580101-001

Intel WiFi Link 5100 802.11/b/g/n WLAN module593530-001

Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter

593533-001

Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter

593836-001

Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)(for model 1.1 only)

600370-001

Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)(for model 1.1 only)

602992-001

Before removing the WLAN module:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

Remove the WLAN module:
1.

Turn the computer upside down with the front toward you.

2.

Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment
cover.

3.

Lift the back side of the memory module cover (2).

Component replacement procedures

47

48

4.

Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics
kit, spare part number 606006-001.

5.

Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wirelessmodule.

6.

Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (Theedge of the module opposite the slot rises away from the computer.)

Chapter 4 Removal and replacement procedures

7.

Remove the WLAN module (4) by pulling it away from the slot at an angle.
CAUTION: To prevent an unresponsive system, replace the wireless module only with awireless module authorized for use in the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace the module and then receive a warning
message, remove the module to restore computer functionality, and then contact technicalsupport through Help and Support.
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the
WLAN module slot.

Reverse this procedure to install a WLAN module.

Component replacement procedures

49

Memory module
Description

Spare part number

1 GB, 1066 MHz DDR3

598859-001

2 GB, 1066 MHz DDR3

598856-001

4 GB, 1066 MHz DDR3 (for model 1.1 only)

599092-001

Before removing the memory module:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

Remove the memory module:
1.

Turn the computer upside down with the front toward you.

2.

Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the mini-card compartment
cover to the computer.

3.

Lift the back side of the memory module cover (2)4.

Lift the cover off the computer (3). The mini-card compartment cover is included in the plastics
kit, spare part number 606006-001.
NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.

5.

50

Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)

Chapter 4 Removal and replacement procedures

6.

Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into thememory module slot.

Reverse this procedure to install a memory module.

RTC battery
Description

Spare part number

RTC battery

606015-001

Before removing the RTC battery:1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

Remove the RTC battery:1.

Unplug the RTC battery from the system board (1).

2.

Use a sharp, non-conductive, tool to release the RTC battery from the adhesive material that
secures the RTC battery to the system board..

Component replacement procedures

51

3.

Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

52

Chapter 4 Removal and replacement procedures

Keyboard
Description

Spare part number

For use in Adriatics

605922-BA1

For use in Belgium

605922-A41

For use in the Czech Republic

605922-221

For use in France

605922-051

For use in Germany

605922-041

For use in Greece

605922-DJ1

For use in Hungary

605922-211

For International use

605922-B31

For use in Israel

605922-BB1

For use in Italy

605922-061

For use in North America

605922-001

For use in Norway

605922-DH1

For use in Portugal

605922-131

For use in Russia

605922-251

For use in Saudi Arabia

605922-171

For use in Spain

605922-071

For use in Switzerland

605922-BG1For use in Turkey

595199-141

For use in the United Kingdom595199-031

Before removing the keyboard:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the hard drive (see Hard drive on page 42).

6.

Remove the WLAN/Memory Module compartment cover (see WLAN module on page 47).

Remove the keyboard:
1.

Turn the computer upside down with the front toward you.

Component replacement procedures

53

54

2.

Remove the three Phillips PM2.5×5.0 and three Phillips PM2.5x6.5 screws that secure the
keyboard to the computer.

3.

Turn the computer display-side up with the front toward you.

4.

Open the computer as far as possible.

5.

Release the tabs along the left (1) and right (2) edges of the keyboard using a thin flat-bladed
screwdriver.

6.

Lift the rear edge of the keyboard (3), and set the keyboard back towards the display (4).

Chapter 4 Removal and replacement procedures

7.

Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached anddisconnect the keyboard cable (2) from the system board.

8.

Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures

55

Top cover
Description

Spare part number

For use with biscotti computer models

610567-001

For use with matte black computer models

606004-001

For use with silver computer models

610568-001

For use with white computer models

610569-001

For use with red computer models

615433–001

For use with blue computer models

615434–001

Before removing the switch cover:1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting AC adapter from the computer.

4.

Remove the following components:a.

Battery (see Battery on page 41).

b.

Hard drive (See Hard drive on page 42).

c.

Optical drive (see Optical drive on page 45).

d.

WLAN module (see WLAN module on page 47).

e.

Memory module (see Memory module on page 50).

f.

Keyboard (see Keyboard on page 53).

Remove the switch cover:1.

56

Turn the computer upside down with the front toward you.

Chapter 4 Removal and replacement procedures

2.

Remove four Phillips PM2.5x3 screws in the battery bay, and remove nine Phillips PM2.5x6.5
screws on the base enclosure. The top cover screws are identified by a triangle icon embossedon the base enclosure.

3.

Turn the computer display-side up with the front toward you.

4.

Open the computer as far as possible.

5.

Remove the three Phillips PM2.5×6.0 screw that secures the top cover to the computer.

Component replacement procedures

57

6.

Release the power button ZIF connector (1), speaker cable (2), touchpad ZIF connector (3), andtouchpad button ZIF connector (4).

7.

Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.
Remove the top cover (2).

NOTE:

The TouchPad is glued to the top cover and is included with the top cover spare part.

Reverse this procedure to install the switch cover.

58

Chapter 4 Removal and replacement procedures

Speaker assembly
Description

Spare part number

Speaker assembly (includes cable)

606007-001

Before removing the speaker assembly:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Remove the speaker assembly:
1.

Turn the top cover upside down.

2.

Remove the three Phillips PM2.5×3.0 screws (1) that secure the speaker assembly to the top
cover.

3.

Lift up and remove the speakers (2).

Component replacement procedures

59

Reverse this procedure to install the speaker assembly.

60

Chapter 4 Removal and replacement procedures

Power button board
Description

Spare part number

Power button board

606008-001

Before removing the power button board:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Remove the power button board:
1.

Turn the top cover upside down with the rear edge toward you.

2.

Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.

3.

Lift up and remove the power button board (2).

Reverse this procedure to install the power button board.

Component replacement procedures

61

TouchPad button board
Description

Spare part number

Touchpad button board (includes bracket and cable)

606005-001

Before removing the TouchPad button board:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Remove the TouchPad button board:
1.

Turn the top cover upside down with the front toward you.

2.

Remove the four Phillips PM2.0×3.0 screws (1) that secure the TouchPad bracket to the top
cover.

3.

Lift up and remove the TouchPad button board bracket (2). The TouchPad button is fused on the
TouchPad button board bracket.

Reverse the above procedure to reassemble and install the TouchPad button board.

62

Chapter 4 Removal and replacement procedures

Modem module
Description

Spare part number

56K V.92 data/fax modem (select models only) (for model 1.0 only)

510100-001

Before removing the modem module:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Remove the modem module:
1.

Turn the computer upright with the front toward you.

2.

Remove the two Phillips PM2.0×3.0 screws (1) that secure the modem module to the systemboard.

3.

Lift up on the front of the modem module (2) to disconnect it from the system board.

Component replacement procedures

63

Reverse the above procedure to install the modem module, and be sure that the connector on thebottom of the modem module connects firmly into the system board.

64

Chapter 4 Removal and replacement procedures

USB board
Description

Spare part number

USB board

606011-001

Before removing the USB board:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Remove the USB board:
1.

Position the computer upright with the right side toward you.

2.

Disconnect the USB board cable (1) from the system board.

3.

Remove the Phillips PM2.5×6.0 screw (2) that secures the USB board to the base enclosure.

4.

Lift the USB board (3) straight up to remove it from the computer. The USB cable is available
with the cable kit using spare part number 606009-001

Component replacement procedures

65

Reverse this procedure to install the USB board.

66

Chapter 4 Removal and replacement procedures

Power connector
Description

Spare part number

Power connector (includes cable)

609154-001

Before removing the power connector cable:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Remove the power connector cable:
1.

Turn the computer upright with the right side toward you.

2.

Disconnect the power connector cable (1) from the system board.

3.

Lift the power connector (2) from the clips built into the base enclosure.

Reverse this procedure to install the power connector.

Component replacement procedures67

Display assembly
Description

Spare part number

39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for use in:●

Biscotti computer models

605906-001●

Silver computer models

605907-001●

White computer models

605908-001●

Matte black computer models

608444-001●

Red computer models

615423-001●

Blue computer models

615424-001

Before removing the display assembly:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Disconnect the wireless antenna cables from the WLAN module (see WLAN module
on page 47).

6.

Remove the following components:a.

Optical drive (see Optical drive on page 45)b.

Keyboard (see Keyboard on page 53)c.

Top cover (see Top cover on page 56)

Remove the display assembly:

68

1.

Turn the computer display-side up, with the front toward you.

2.

Open the display as far as possible.

3.

Disconnect the display panel cable (1) and the microphone cable (2) from the system board andremove it from its routing channel.

4.

Pull the antenna cables through the opening in the top cover (3) and disengage the cables fromthe clip in the routing channel leading to the display hinge (4).

Chapter 4 Removal and replacement procedures

5.

Disconnect the webcam cable (5) from the system board and release it from the clips that attach
it to the system board.
CAUTION: Support the display assembly when removing the display screws in the following
steps. Failure to support the display assembly can result in damage to the assembly and othercomponents.

6.

Remove the six black Phillips PM2.5×7.0 screws (1) that secure the display assembly to thecomputer.

7.

Lift the display panel (2) straight up to remove it.

Reverse this procedure to install the display assembly.

Component replacement procedures

69

8.

To replace any of the display assembly internal components, remove the following screw covers
and screws:(1) Two mylar screw covers on the display bezel bottom edge
(2) Two Phillips PM2.5×4.0 screws
The display screw covers are included in the display rubber kit, spare part number 605917-001.

9.

Flex the inside edge of the top (1), the left and right sides (2), and the bottom (3) of the display
bezel until the bezel disengages from the display back cover.

10. Remove the display bezel (4).

Reverse this procedure to install the display bezel.
11. To replace the webcam module (select models only), lift the webcam module as far from thedisplay enclosure as the webcam module cable allows.

70

Chapter 4 Removal and replacement procedures12. Disconnect the webcam module cable (1) from the webcam module, and remove the webcam
module (2). The webcam module is available using spare part number 606001-001.

Reverse this procedure to install the webcam module.
13. To replace the display hinge covers, remove the two Phillips PM2.5×6.0 screws (1) that secure
each hinge to the display enclosure.
14. Remove the display hinge covers (2). The display hinge covers are available using spare partnumber 606017-001.

Reverse this procedure to install the display hinge covers.
15. To replace the display panel, remove eight phillips PM2.5×6.0 screws (1) that secure the display
panel to the display enclosure.

Component replacement procedures

7116. Remove the display panel (2) from the display enclosure. The display panel is available using
the spare part number 606003-001.

Reverse this procedure to install the display panel.
17. To replace the display panel brackets, remove the two Phillips PM2.0×3.0 screws (1) that secure
each bracket to the display panel.
18. Remove the display panel brackets (2) from the display panel. The display panel brackets areavailable using spare part number 605915-001.

Reverse this procedure to install the display panel brackets.
19. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release theadhesive material from the display cover (2).

72

Chapter 4 Removal and replacement procedures20. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable isavailable using spare part number 606016-001..

Reverse this procedure to install the display wireless antenna transceivers.

Component replacement procedures

73

System board
NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory andreplacement thermal material.
Description

Spare part number

HD UMA system board with card reader

605903-001

HD 5470/512 MB discrete system board with card reader

605902-001

HD 5470/1 GB discrete system board with card reader

608340-001

HD 5470/ 512 MB discrete system board with card reader (for model 1.1 only)

615381-001

HD 5470/1 GB discrete system board with card reader (for model 1.1 only)

615382-001

When replacing the system board, be sure that the following components are removed from thedefective system board and installed on the replacement system board:●

Memory modules (see Memory module on page 50)●

WLAN module (see WLAN module on page 47)●

Modem module (see Modem module on page 63)

Before removing the system board:

74

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)

c.

WLAN module (see WLAN module on page 47)d.

Memory module (see Memory module on page 50)

e.

Keyboard (see Keyboard on page 53)f.

Top cover (see Top cover on page 56)g.

Modem module (see Modem module on page 63)h.

Display assembly (see Display assembly on page 68)

Chapter 4 Removal and replacement procedures

Remove the following cables from the system board:●

Power connector cable (see Power connector on page 67)●

USB board cable (see USB board on page 65)

Remove the system board:
1.

Turn the computer upright with the right side toward you.

2.

Remove the four Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.

3.

Grasp the right edge (2) of the system board.

4.

Lift the system board (3), and pull it away from the base enclosure at an angle.

Reverse this procedure to install the system board.

Component replacement procedures

75

5.

To replace the modem module cable, remove the RJ-11 connector cable from the clips (1), andthen lift the connector straight up (2) and out of the computer. The modem module cable isavailable with the cable kit using spare part number 606009-001.

Reverse this procedure to install the modem module cable.
When replacing the system board, be sure that the following components are removed from thedefective system board and installed on the replacement system board:●

Fan/heat sink assembly (see Fan/heat sink assembly on page 77)●

Processor (see Processor on page 81)

Reverse the preceding procedure to install the system board.

76

Chapter 4 Removal and replacement proceduresFan/heat sink assembly
Description

Spare part number

Fan/heat sink assembly (includes replacement thermal material) for use only with computermodels with UMA graphics subsystem memory

606013-001

Fan/heat sink assembly (includes replacement thermal material) for use only with computermodels with discrete graphics subsystem memory

606014-001

Thermal pad634363–001

Before removing the fan/heat sink assembly:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

e.

Display assembly (see Display assembly on page 68)

f.

System board (see System board on page 74)

Remove the fan/heat assembly (fan/heat sink appearance may vary):
NOTE: Steps 1 through 4 apply only to computer models equipped with graphics subsystems
having UMA memory.
1.

Turn the system board right-side up, with the front toward you.

Component replacement procedures

77

2.

Disconnect the fan cable from the system board.

3.

Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive
screws (1) that secure the fan/heat sink assembly to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and system board components, it might be necessary to move the fan/heat sinkassembly from side to side to detach the assembly.

4.

Remove the fan/heat sink assembly (2) by lifting straight up.

NOTE: Steps 5 through 8 apply only to computer models equipped with graphics subsystems
having discrete memory.
1.

78

Turn the system board right-side up, with the front toward you.

Chapter 4 Removal and replacement procedures

2.

Disconnect the fan cable from the system board.

3.

Loosen the two Phillips captive screws (1) and four Phillips spring-loaded captive screws (2) that
secure the fan/heat sink assembly.
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and system board components, it might be necessary to move the fan/heat sinkassembly from side to side to detach the assembly.

4.

Remove the fan/heat sink assembly (3) by lifting straight up.

Reverse this procedure to install the fan/heat sink assembly.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1),(3) and the processor (2) and video components (4) each time the fan/heat sink assembly isremoved. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sinkassembly is reinstalled.

Component replacement procedures

79

NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,and processor spare part kits.
The following illustration shows the locations for thermal material on systems with UMA graphics
subsystems.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1)and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal
pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly isreinstalled.
The following illustration shows the locations for thermal material on systems with discrete graphics
subsystems.

80

Chapter 4 Removal and replacement proceduresProcessor
NOTE:

All processor spare part kits include thermal material.

Description

Spare part numberIntel Arrandale i5–520M Processor (2.4 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W

594187–001

Intel Arrandale i5–540M Processor (2.53 GHz, 3 MB total L3 cache, 1066 MHz)—Dual core 35 W

594188–001

Intel Arrandale i3–330 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.0 only)

597622–001

Intel Arrandale i3–350 Processor (2.26 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

597623–001

Intel Arrandale i5–430 Processor (2.26 GHz, 3 MB total L3 cache, 1066 MHz)—Dual Core 35 W

597624-001

Intel Arrandale i3–370 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

613584-001

Intel Arrandale i5–450 Processor (2.4 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

613585-001

Pentium Arrandale P6000 Processor (1.86 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W

613586-001

Pentium Arrandale P6100 Processor (2.0 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.1 only)

613587-001

Intel Arrandale i3–380 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.1 only)

625823-001

Intel Arrandale i5–560 Processor (2.66–3.2 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
(for model 1.1 only)

625824-001

Intel Arrandale i5–580 Processor (2.66–3.33 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W
(for model 1.1 only)

625825-001

Intel Pentium P6200 Processor (2.13 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (formodel 1.1 only)

625831-001

Intel Core i5–460 Processor (2.53 GHz, 3 MB L3 cache, 1066 MHz)—Dual Core 35 W (for model
1.1 only)626039-001

Before removing the processor:
1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on
the computer, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first disconnecting the power cord from the ACoutlet and then disconnecting the AC adapter from the computer.

4.

Remove the battery (see Battery on page 41).

5.

Remove the following components:a.

Hard drive (see Hard drive on page 42)b.

Optical drive (see Optical drive on page 45)c.

Keyboard (see Keyboard on page 53)d.

Top cover (see Top cover on page 56)

Component replacement procedures

81

e.

Display assembly (see Display assembly on page 68)

f.

System board (see System board on page 74)g.

Fan/heat sink assembly (see Fan/heat sink assembly on page 77)

Remove the processor:
1.

Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

2.

Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)embossed on the processor socket when you install the processor.

Reverse this procedure to install the processor.

82

Chapter 4 Removal and replacement procedures

5

Setup Utility

Computer Setup in Windows 7
To view the drives installed on the computer, select Start > Computer.
On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive
added to the system, such as a new USB drive, is assigned the next available drive letter.

Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when the
Windows operating system is not working.
The utility reports information about the computer and provides settings for startup, security, andother preferences.
To start Setup Utility:
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for Startup
Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key.

2.

When the Startup Menu displays, press the f10 key.

Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is notalready running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.

2.

Use the arrow keys to select System Configuration > Language, and then press the enter key.

Computer Setup in Windows 7

83

3.

Use the arrow keys to select a language, and then press enter key.

4.

When a confirmation prompt with your language selected displays, press the enter key.

5.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.

Changes goes into effect immediately.

Navigating and selecting in Setup Utility
Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation andselection are by keystroke.
●

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either thearrow keys or the f5 or f6 keys.

●

To select an item, press the enter key.

●

To close a text box or return to the menu display, press the esc key.

●

To display additional navigation and selection information while Setup Utility is open, press the
f1 key.

Displaying system information
The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.
1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.

84

2.

Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.

3.

To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press the enter key.

Chapter 5 Setup Utility

Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is notalready running, begin at step 1. If Setup Utility is already running, begin at step 2.
1.

Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the f10 key.
– or –
Open Setup Utility by turning on or restarting the computer. When the Press the ESC key for
Startup Menu message displays in the lower-left corner of the screen, press the esc key. When
the Startup Menu displays, press the f10 key.

2.

Use the arrow keys to select Exit > Load Setup Defaults, and then press the enter key.

3.

When the Setup Confirmation appears, press the enter key.

4.

To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press the enter key.

Setup Utility default settings go into effect when the computer restarts.
NOTE: Password, security, and language settings are not changed when you restore the factory
default settings.

Computer Setup in Windows 7

85

Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
●

To exit Setup Utility and save changes from the current session:
If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit > Exit Saving Changes, and then press the enter key.

●

To exit Setup Utility without saving changes from the current session:
If the Setup Utility menus are not displayed, press the esc key to return to the menu display.
Then use the arrow keys to select Exit > Exit Discarding Changes, and then press the enter
key.

After either choice, the computer restarts in Windows.

Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this chapter might not be supported by thecomputer.

Main menu
SelectTo do this

System information●

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models
only).

Security menu

86

SelectTo do thisAdministrator password

Enter, change, or delete an administrator password.

Power-On password

Enter, change, or delete a power-on password.

Chapter 5 Setup Utility

System Configuration menu
SelectTo do this

Language Support

Change the language of Setup Utility.

Button Sound (select models only)

Enable/disable the capacitive button tapping sound.

Virtualization Technology (select models only)

Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only)

Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only)

Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.

Card Reader/1394 Power Saving (select models
only)Enable/disable Card Reader/1394 Power Saving.

Fan Always On

Enabled/disable Fan Always On. When enabled, the computer fan will
always be on.

Action Keys Mode

Enable/disable Action Keys Mode.

Boot Options

Set the following boot options:●

POST hotkey delay (sec.)―Set the delay for the f1, f2, f9, f10, f11,
and f12 functions of Setup Utility in intervals of 5 seconds each (0,5, 10, 15, 20).

●

CD-ROM Boot―Enable/disable boot from CD-ROM.

●

Floppy Boot―Enable/disable boot from diskette.

●

Internal Network Adapter Boot―Enable/disable boot from theinternal network adapter.

●

Boot Order―Set the boot order for:◦Notebook Hard Drive◦

Internal CD/DVD ROM Drive◦

USB Diskette on Key/USB Hard Disk◦

USB CD/DVD ROM Drive◦

USB Floppy◦

Network Adapter

Diagnostics menu
SelectTo do thisHard Disk Self Test

Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called thePrimary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models
only)

Run a comprehensive self-test on a secondary hard drive.

Memory Test

Run a diagnostic test on the system memory.

Computer Setup in Windows 787Computer Setup in Linux
Starting Computer Setup
Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating
system is not working or will not load.
NOTE: Some of the Computer Setup menu items listed in this guide might not be supported by thecomputer.
NOTE: Pointing devices are not supported in Computer Setup. Use the keyboard to navigate andmake selections.
NOTE: An external keyboard connected by USB can be used with Computer Setup only if USB
legacy support is enabled.
To start Computer Setup:1.

Turn on or restart the computer.

2.

Before the operating system opens and when the F10=ROM Based Setup message displays in
the lower-left corner of the screen, press the f10 key.

Using Computer Setup
Navigating and selecting in Computer Setup
The information and settings in Computer Setup are accessed from the File, Security, Diagnostics,
and System Configuration menus.
1.

Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message appears in the lower-left corner of the screen.
Because Computer Setup is not operating system based, it does not support the TouchPad.
Navigation and selection are by keystroke:●

To choose a menu or a menu item, use the arrow keys.

●

To select an item, press the enter key.

●

To close open dialog boxes and return to the main Computer Setup screen, press the esc
key.

●

To view navigation information, press the f1 key.

●

To change the language, press the f2 key.

2.

Select the File, Security, Diagnostics, or System Configuration menu.

3.

To exit Computer Setup, choose one of the following methods:●

To exit Computer Setup without saving your preferences, use the arrow keys to select File
> Ignore Changes And Exit. Then follow the instructions on the screen.

●

To save your preferences and exit Computer Setup, use the arrow keys to select File >Save Changes And Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.

88

Chapter 5 Setup Utility

Restoring factory settings in Computer Setup
To return all settings in Computer Setup to the values that were set at the factory:
1.

Open Computer Setup by turning on or restarting the computer, and then pressing the f10 key
when the F10 = ROM Based Setup message displays in the lower-left corner of the screen.

2.

Use the arrow keys to select File > Restore Defaults, and then press the enter key.

3.

When the confirmation dialog box opens, press the f10 key.

4.

To save your preferences and exit Computer Setup, use the arrow keys to select File > Save
Changes And Exit. Then follow the instructions on the screen.

Your preferences go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.

Computer Setup in Linux89

Computer Setup menus
The menu tables in this section provide an overview of Computer Setup options.
NOTE: Some of the Computer Setup menu items listed in this chapter might not be supported by
the computer.

File menu

90

SelectTo do this

System information●

View identification information for the computer.

●

View specification information for the processor, cacheand memory size, and system ROM.

Restore Defaults

Replace the configuration settings in Computer Setup withthe original factory settings. (Password settings and security
settings are not changed when you restore the factory
settings.)

Ignore Changes And Exit

Cancel any changes entered during the current session, andthen exit and restart the computer.

Save Changes And Exit

Save any changes entered during the current session, andthen exit and restart the computer. Changes go into effectwhen the computer restarts.

Chapter 5 Setup Utility

Security menu
NOTE:

Some of the menu items listed in this section might not be supported by the computer.

SelectTo do thisSetup Password

Enter, change, or delete a setup password.

Power-On Password

Enter, change, or delete a power-on password.

Password Options●

Enable/disable stringent security.

●

Enable/disable the password requirement on computer
restart.

●Enable/disable DriveLock on any computer hard drive.

●

Enter, change, or disable DriveLock on an optional
MultiBay hard drive.

DriveLock Passwords

NOTE: DriveLock settings are accessible only when you
enter Computer Setup by turning on (not restarting) thecomputer.
System IDs

Enter a user-defined computer asset tracking number andownership tag.

Disk Sanitizer

Run Disk Sanitizer to destroy all existing data on the primary
hard drive. The following options are available:●

Fast: Runs the Disk Sanitizer erase cycle once.

●

Optimum: Runs the Disk Sanitizer erase cycle 3 times.

●

Custom: Allows you to select the desired number ofDisk Sanitizer erase cycles from a list.

CAUTION: If you run Disk Sanitizer, the data on the
primary hard drive is destroyed permanently.

Diagnostics menu
SelectTo do thisHDD Self-Test Options

Run a comprehensive self-test on any hard drive in thesystem or on any optional MultiBay hard drive.

Memory Check

Run a comprehensive check on system memory.

Computer Setup in Linux91

System Configuration menu
NOTE:

Some of the listed System Configuration options might not be supported by the computer.

SelectTo do this

Language

Change the Computer Setup language.

Boot options●

Set an f9, f10, and f12 delay when starting up.

●

Enable/disable CD-ROM boot.

●Enable/disable floppy boot.

●Enable/disable internal network adapter boot.

●Enable/disable MultiBoot, which sets a boot order that
can include most boot devices in the system.

●

Set the Express Boot Popup delay in seconds.

●

Set the boot order.

Device Configurations

92

Chapter 5 Setup Utility◦

1st boot device—USB CD-ROM◦

2nd boot device—USB floppy◦

3rd boot device—USB SuperDisk◦

4th boot device—Notebook hard drive◦

5th boot device—USB hard disk◦

6th boot device—Network controller●

Swap the functions of the fn key and left ctrl key.

●

Enable/disable USB legacy support. When enabled,
USB legacy support allows the following:◦

Use of a USB keyboard in Computer Setup evenwhen the operating system is not running.

◦

Startup from bootable USB devices, including a
hard drive, diskette drive, or optical drive
connected by a USB port to the computer.

●

Enable/disable BIOS DMA data transfers.

●

Enable/disable fan always on while connected to an AC
outlet.

●Enable/disable data execution prevention.

●

Enable/disable LAN power saving mode.

●

Enable/disable SATA Native Mode.

●

Enable/disable Dual Core CPU.

●

Enable/disable HDD translation mode.

Select

To do this

Built-in device options●

Enable/disable embedded WLAN Device Radio.

●

Enable/disable embedded Bluetooth Device Radio.

●

Enable/disable Network Interface Controller (NIC)●

Enable/disable LAN/WLAN Switching.

●Enable/disable Wake on LAN.

●

Enable/disable the integrated camera (webcam)●

Enable/disable USB port.

●

Enable/disable ExpressCard slot.

Port options

Computer Setup in Linux

93

6

Specifications

Computer specifications
Dimensions
Depth

24.7 cm (9.7 in)Width

37.4 cm (14.7 in)

Height (front to rear)

3.2 to 3.7 cm (1.3 to 1.4 in)

Weight (lowest weight configuration)< 2.25 kg (5.5 lbs)

Input power
Operating voltage

18.5 V dc @ 4.74 A – 90 W

Operating current

4.74 A

Temperature
Operating (not writing to optical disc)

0°C to 35°C (32°F to 95°F)

Operating (writing to optical disc)

5°C to 35°C (41°F to 95°F)

Nonoperating-20°C to 60°C (-4°F to 140°F)

Relative humidity
Operating

10% to 90%

Nonoperating

5% to 95%

Maximum altitude (unpressurized)
Operating-15 m to 3,048 m (-50 ft to 10,000 ft)

Nonoperating-15 m to 12,192 m (-50 ft to 40,000 ft)

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within
this range of temperatures.

94

Chapter 6 Specifications

39.6-cm (15.6-in) display specifications
Dimensions
Height21.0 cm (8.27 in)Width

35.9 cm (14.1 in)Diagonal

39.6 cm (15.6)

Number of colors

Up to 16.8 million

Contrast ratio

300:1 (typical)

Brightness

200 nits (typical)

Pixel resolution
Pitch

0.259 × 0.259 mm

Format1280 × 800; HD: 1366 × 768

Configuration

RGB vertical stripe

Backlight

LED

Character display

80 × 25

Total power consumption

4.0 W

Viewing angle±40° horizontal, +120/-40° vertical (typical)

39.6-cm (15.6-in) display specifications

95

Hard drive specifications
640 GB*

500 GB*

320 GB*

250 GB*

160 GB*

Height

9.5 mm

9.5 mm

9.5 mm

9.5 mm

9.5 mm

Width

70 mm

70 mm

70 mm

70 mm

70 mm

Weight

101 g

101 g

101 g

101 g

101 g

Interface type

SATA

SATA

SATA

SATA

SATA

Transfer rate

106 MB/sec

100 MB/sec

100 MB/sec

100 MB/sec

100 MB/sec

Security

ATA security

ATA security

ATA security

ATA security

ATA security

Single track

1.0 ms

1.0 ms

1.5 ms2.0 ms

1.5 msAverage

14.0 ms

14.0 ms

12.0 ms

12.0 ms

11.0 ms

Maximum

24.0 ms

22.0 ms

22.0 ms

22.0 ms

22.0 ms

Logical blocks

1,250,26
3,728

976,773,168

625,142,448

488,397,168

312,581,808

Disc rotational speed

5400 rpm

7200 rpm

7200 rpm

7200 rpm

7200 rpm

Dimensions

Seek times (typical read, including setting)Operating temperature

5°C to 55°C (41°F to 131°F)*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

96

Chapter 6 Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive with LightScribe specifications
Applicable disc
Read

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD(Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Write

CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

Random access timeDVD

< 230 msCD

< 175 ms

Cache buffer

2 MB

Data transfer rate
24X CD-ROM

3,600 KB/sec

8X DVD-ROM

10,800 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

Transfer mode

Multiword DMA Mode

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications

97Blu-ray ROM with LightScribe DVD±R/RW SuperMulti
Double-Layer Drive specifications
Applicable disc
Read

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM,
DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM(Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2,
form 1 and form 2), Photo CD (single and multiple sessions), CD Extra,
CD-R, CD-RW, and CD-TEXT

Write

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

Random access timeBD

< 230 msDVD

< 180 msCD

< 180 ms

Cache buffer

4.5 MB

Data transfer rate98

24X CD-ROM

3,600 KB/sec

8X DVD-ROM

10,800 KB/sec

4X BD

18,000 KB/sec

24X CD-R

3,600 KB/sec

16X CD-RW

2,400 KB/sec

8X DVD+R

10,800 KB/sec

4X DVD+RW

5,400 KB/sec

8X DVD-R

10,800 KB/sec

4X DVD-RW

5,400 KB/sec

2.4X DVD+R(9)2,700 KB/sec

5X DVD-RAM

6,750 KB/sec

1X BD-ROM

4,500 KB/sec

1X BD-R read

4,500 KB/sec

1X BD-RE read

4,500 KB/sec

Transfer mode

Multiword DMA Mode

Chapter 6 Specifications

System resource specifications
Use Device Manager to get a graphical view of the system resources that control how the devices
work on the computer. System resources accessible Device Manager are direct memory access(DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses.
If two devices require the same resource and create a device conflict, manually change the resource
settings in Device Manager to be sure each setting is unique.
CAUTION: Improperly changing resource settings can disable the hardware and cause thecomputer to malfunction or become inoperable. Only users who have expert knowledge of computer
hardware and hardware configurations should change resource settings.
To view resource settings in Windows 7 and Windows Vista:
1.

Select Start > Computer.

2.

Click System properties near the top of the Computer folder.

3.

On the left, click Device Manager.

4.

On the View menu, click one of the following:●

Resources by type●

Resources by connection

To view resource settings in Windows XP:
1.

Select Start > My Computer, or double-click My Computer on the desktop.

2.

Under System Tasks, click View system information.

3.

In the System Properties window, select the Hardware tab.

4.

Click Device Manager.

5.

On the View menu, click one of the following:●

Resources by type●

Resources by connection

System resource specifications

99

7

Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends
creating recovery discs immediately after software setup. As you add new software and data files,
continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help
you with the following tasks for safeguarding your information and restoring it in case of a system
failure:●Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used
to start up (boot) the computer and restore the operating system and software programs tofactory settings in case of system failure or instability.

●

Backing up your information regularly to protect your important system files.

●

Creating system restore points (operating system feature). System restore points allow you toreverse undesirable changes to your computer by restoring the computer to an earlier state.

●

Recovering a program or driver (Recovery Manager software feature). This feature helps you
reinstall a program or driver without performing a full system recovery.

●

Performing a full system recovery (Recovery Manager software feature). With Recovery
Manager, you can recover the full factory image if you experience system failure or instability.
Recovery Manager works from a dedicated recovery partition (select models only) on the hard
drive or from recovery discs you create.
NOTE: Computers with a solid-state drive (SSD) might not have a recovery partition. Recovery
discs have been included for computers that do not have a partition. Use these discs to recover
the operating system and software. To check for the presence of a recovery partition, selectStart >right-click Computer > click Manage > click Disk Management. If the partition ispresent, an HP Recovery drive is listed in the window.

100 Chapter 7 Backup and recovery

Windows 7
To protect your information, back up your files and folders. In case of system failure, use the backup
files to restore the computer.
CAUTION: In the event of a hard drive failure, you cannot use the computer to access the Disaster
Recovery utility. Therefore, HP recommends downloading the Disaster Recovery utility SoftPaq, andthen extract it to a USB flash drive as soon as possible after software setup. For details, see“Downloading and extracting the Disaster Recovery utility” later in this section.
Depending on the computer model, you might have one of the following backup and recovery
solutions:●

Roxio BackOnTrack●

HP Recovery Manager

NOTE:

For detailed information, perform a search for these topics in Help and Support.

Creating recovery discs
HP recommends creating recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up
the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.
NOTE: Use an optional external optical drive (purchased separately) to create recovery discs, orpurchase recovery discs for the computer from the HP Web site.
Note the following guidelines before creating recovery discs:
NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB
port on an external device such as a hub.
●Use high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs arepurchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs,
up to 20 discs might be required, whereas only a few DVDs or BDs are required.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

●

The computer must be connected to AC power during this process.

●Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the optical drive.

●

If necessary, exit the program before you have finished creating the recovery discs. The nexttime you open Recovery Manager, you are prompted to continue the disc creation process.

To create a set of recovery discs:
1.

Select Start > All Programs > Recovery Manager > Recovery Disk Creation.

2.

Follow the on-screen instructions.

Windows 7 101

Backing up your information
As you add new software and data files, back up the system on a regular basis to maintain areasonably current backup. Back up your system at the following times:●

At regularly scheduled times
NOTE: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored●

Before you add or modify hardware or software

Note the following when backing up:●

Create system restore points using the Windows System Restore feature, and periodically copy
them to disc.

●Store personal files in the Documents library and back up this folder periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of yoursettings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document steps:
1.

Display the screen.

2.

Copy the screen:
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.

3.

Open a word-processing document, and then select Edit > Paste.

4.

Save the document.

●

Back up the information to an optional external hard drive, a network drive, or discs.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of opticaldrive installed in the computer.
NOTE: DVDs store more information than CDs, so using them for backup reduces the numberof recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of thecomputer.

102 Chapter 7 Backup and recovery

Using Windows Backup and Restore
To create a backup using Windows Backup and Restore:
NOTE:

Be sure that the computer is connected to AC power before starting the backup process.

NOTE: The backup process might take over an hour, depending on file size and the speed of thecomputer.
1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to set up and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of the computer.
You may be prompted for your permission or password for tasks such as installing software, runningutilities, or changing Windows settings. See Help and Support for more information.

Windows 7 103

Using system restore points
When backing up the system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then recoverback to that point if you want to reverse subsequent changes made to the system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails createdsince the last restore point.
You also can create additional restore points to provide increased protection for the system files andsettings.
When to create restore points●

Before you add or extensively modify software or hardware●

Periodically, whenever the system is performing optimally

NOTE:

If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point
1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System Protection.

3.

Click the System Protection tab.

4.

Under Protection Settings, select the disk for which you want to create a restore point.

5.

Click Create.

6.

Follow the on-screen instructions.

Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1.

Select Start > Control Panel > System and Security > System.

2.

In the left pane, click System protection.

3.

Click the System Protection tab.

4.

Click System Restore.

5.

Follow the on-screen instructions.

Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends using
Recovery Manager to create an entire drive backup as soon as you set up the computer.
Recovery Manager software allows you to repair or restore the system if you experience system
failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery
partition (select models only) on the hard drive. However, if the computer includes a solid-state drive

104 Chapter 7 Backup and recovery

(SSD), you might not have a recovery partition. If that is the case, recovery discs are included withthe computer. Use these discs to recover the operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-backcapabilities. Try these features before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software notprovided with this computer must be downloaded from the manufacturer's Website or reinstalled fromthe disc provided by the manufacturer.

Recovering from the recovery discs
To restore the system from the recovery discs:1.

Back up all personal files.

2.

Insert the first recovery disc into the optical drive and restart the computer.

3.

Follow the on-screen instructions.

Recovering from the dedicated recovery partition (select models only)
NOTE: If the computer includes an SSD, you might not have a recovery partition. You cannot
recover using this procedure. Recovery discs are included for computers that do not have a partition.
Use these discs to recover the operating system and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed bypressing either the Start button or f11. This restores the computer to its factory condition.
To restore the system from the partition, follow these steps:
1.

Access Recovery Manager in either of the following ways:●

Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –●

Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the“Press <F11> for recovery” message appears

2.

Click System Recovery in the Recovery Manager window.

3.

Follow the on-screen instructions.

Windows 7 105

Linux backup and recovery
Use the instructions in this section if SUSE Linux SLED 11 is installed on the computer.
To protect your information, back up your files and folders. Then if the system fails, restore yourimportant files from copies. Use the options listed in this section to restore the operating system andprograms that were installed at the factory.
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
created and any software installed on the computer are permanently removed. The f11 recovery tool
reinstalls the original operating system and HP programs and drivers that were installed at thefactory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal
files must be restored from a backup.
To recover the original hard drive image using f11:
1.

If possible, back up all personal files.

2.

Restart the computer, and then press f11 while the “Press <F11> for recovery” message
appears on the screen.

3.

Follow the on-screen instructions.

NOTE: If you are unable to boot (start up) the computer from the primary operating system or fromthe recovery f11 method, purchase a SUSE Linux Enterprise Desktop Operating System DVD torepair the operating system. For additional information, see the Worldwide Telephone Numbers
booklet, included with the computer.

106 Chapter 7 Backup and recovery

8Connector pin assignments

Audio-out (headphone)

Pin

Signal

1

Audio out, left channel

2

Audio out, right channel

3

GroundAudio-in (microphone)

Pin

Signal

1

Audio signal in

2

Audio signal in3

GroundAudio-out (headphone) 107

External monitor

Pin

Signal1

Red analog

2

Green analog

3Blue analog

4

Not connected

5

Ground6

Ground analog

7

Ground analog

8

Ground analog

9+5 VDC

10Ground11

Monitor detect

12

DDC 2B data

13

Horizontal sync

14

Vertical sync

15

DDC 2B clock

108 Chapter 8 Connector pin assignments

RJ-11 (modem)

Pin

Signal1

Unused

2

Tip

3

Ring

4

Unused5

Unused6

UnusedRJ-45 (network)

Pin

Signal1

Transmit +2

Transmit -3

Receive +4

Unused5

Unused6

Receive -7

Unused8

UnusedRJ-11 (modem) 109

HDMI

Pin

Signal1

TMDS data 2+

2

TMDS data 2 shield

3

TMDS data 2–

4

TMDS data 1+

5

TMDS data 1shield

6

TMDS data 1–

7

TMDS data 0+

8

TMDS data 0 shield

9

TMDS data 0–

10

TMDS clock+11

TMDS clock shield

12

TMDS clock–

13

CEC

14

No connect

15

DDC clock16

DDC data

17

Ground18+5V power

19

Hot plug detect

20

Shell

110 Chapter 8 Connector pin assignments

Universal Serial Bus

Pin

Signal

1+5 VDC

2

Data -

3

Data +

4

GroundUniversal Serial Bus 111

9Power cord set requirements

The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the
country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or
region where the computer is used.

Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for
evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage
rating of 125 or 250 V AC, as required by each country or region’s power system.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

112 Chapter 9 Power cord set requirementsRequirements for specific countries or regions
Country/region

Accredited agency

Applicable note number

Australia

EANSW

1

Austria

OVE

1

Belgium

CEBC

1

CanadaCSA

2Denmark

DEMKO

1Finland

FIMKO

1FranceUTE

1Germany

VDE

1

Italy

IMQ

1

Japan

METI

3

The Netherlands

KEMA

1

NorwayNEMKO

1

The People's Republic of China

CCC

5South Korea

EK

4

Sweden

SEMKO

1

Switzerland

SEV

1

Taiwan

BSMI

4The United Kingdom

BSI

1

The United States

UL

2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliancecoupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region
where it will be used.

2.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-polegrounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with theJapanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall
plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

5.

The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler
and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it
will be used.

Requirements for specific countries or regions 113

10 Recycling

Battery
When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal.

DisplayWARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only
components intended for recycling purposes are the liquid crystal display (LCD) panel and thebacklight. When you remove these components, handle them carefully.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display
assembly that might require special handling at end-of-life. Disposal of mercury might be regulated
because of environmental considerations. For disposal or recycling information, contact your local
authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
This section provides disassembly instructions for the display assembly. The display assembly must
be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this chapter are general disassembly instructions. Specificdetails, such as screw sizes, quantities, and locations, and component shapes and sizes, can varyfrom one computer model to another.

114 Chapter 10 RecyclingPerform the following steps to disassemble the display assembly:
1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display
assembly.

2.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) ofthe display bezel until the bezel disengages from the display assembly.

3.

Remove the display bezel (3).

Display 115

4.

Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove
the display hinge covers (2).

5.

Remove all screws (1) that secure the display panel assembly to the display enclosure.

6.

Remove the display panel assembly (2) from the display enclosure.

116 Chapter 10 Recycling

7.

Turn the display panel assembly upside down and remove all screws that secure the display
panel frame to the display panel.

8.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to thedisplay panel frame.

9.

Remove the display panel frame (2) from the display panel.

10. Remove the screws (1) that secure the backlight cover to the display panel.
11. Lift the top edge of the backlight cover (2) and swing it outward.

12. Remove the backlight cover.
13. Turn the display panel right-side up.

Display 117

14. Remove the backlight cables (1) from the clip (2) in the display panel.

15. Turn the display panel upside down.
16. Remove the backlight frame from the display panel.
WARNING! The backlight contains mercury. Exercise caution when removing and handling thebacklight to avoid damaging this component and causing exposure to the mercury.

118 Chapter 10 Recycling17. Remove the backlight from the backlight frame.

18. Disconnect the display cable (1) from the LCD panel.
19. Remove the screws (2) that secure the LCD panel to the display rear panel.
20. Release the LCD panel (3) from the display rear panel.
21. Release the tape (4) that secures the LCD panel to the display rear panel.

Display 119

22. Remove the LCD panel.

23. Recycle the LCD panel and backlight.

120 Chapter 10 Recycling

IndexSymbols/Numerics
1394 Power Saving 87
A
AC adapter
identifying 15
AC adapter, spare partnumbers 28
administrator password 86
antennaremoval 72
antennas 14
applications key, Windows 9
audio, product description 2
audio-in jack, pin
assignments 107
audio-out jack, pin
assignments 107
Bbacking up
customized window, toolbar,
and menu bar settings 102
personal files 102
templates 102
base enclosure, spare partnumber 22
battery
removal 41
spare part numbers 22, 41
battery bay, identifying 13
battery release latch,
identifying 13
battery, identifying 15
bays
battery 13
hard drive 13
BD/DVD±R/RW Super Multi
Double-Layer Combo Drive
removal 45

bezel
illustrated 23
spare part number 23, 70
Blu-ray Disc ROM LightScribe with
SuperMulti DVD±R/RW DoubleLayer
spare part number 26, 45
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive
specifications 98
bluetooth module
spare part number 22
boot options 87, 92
boot order 87, 92
button sound 87
buttons
power 8
TouchPad right/left 6
Ccables, service considerations 35
camera module
removal 71
spare part number 71
camera, product description 2
caps lock light, identifying 7
Card Reader Power Saving 87changing the language of Setup
Utility 83
chipset, product description 1
compartments
memory module 13components
additional hardware 15
bottom 13
front 5left-side 12
right-side 11
top 6

computer feetlocations 40
spare part number 40
Computer Setup
accessing 88
Diagnostics menu 91
File menu 90
navigating and selecting 88
restoring factory settings 89
Security menu 91
System Configuration
menu 92
using 88
computer specifications 94
connector pin assignments
audio-in 107
audio-out 107
external monitor 108
HDMI 110
headphone 107
microphone 107
modem 109
monitor 108
network 109
RJ-11 109
RJ-45 109
Universal Serial Bus(USB) 111
connector, power 11
connectors, service
considerations 35
cord, power 15
D
Diagnostics menu 87, 91
Digital Media Slot light,
identifying 12
Digital Media Slot, identifying
diskette drive
precautions 35

12Index 121

display assembly
removal 68
spare part number 18, 68
display back coverspare part number 24
display bezel
illustrated 23
spare part number 23, 70
display bracket and hinge
removal 72
spare part number 72
display component recycling 114
display components
illustrated 23
spare part numbers 23
display enclosure
illustrated 23
display hinge kit, spare partnumber 24
display inverter
illustrated 23
display panel
illustrated 23
product description 1
removal 72
spare part number 23, 72
Display screw kit, spare partnumber 24
display specifications 95
displaying system information 84
drivesboot order 87, 92
preventing damage 35
DVD/CD-RW Combo Drive
precautions 35
removal 45
DVD±RW and CD-RW Combo
Drive
precautions 35
removal 45
DVD±RW SuperMulti DL Drive
with LightScribe
spare part numbers 26, 45
DVD±RW SuperMulti DoubleLayer Drive with LightScribe
specifications 97
Eelectrostatic discharge 36
esc key, identifying 9

122 Index

Ethernet, product description 2
exiting Setup Utility 86
external media cards, productdescription 3
external monitor port
pin assignments 108
external monitor port,
identifying 12F
f11 105
fan always on 87
fan/heat sink assembly
removal 77
spare part number 19, 77
feet
locations 40
spare part number 40
File menu 90
fn key, identifying 9front components 5full system recovery 100
function keys, identifying 9Ggraphics, product description
grounding equipment andmethods 38

1

H
hard drive
precautions 35
product description 2
removal 42
spare part numbers 19, 26, 42
specifications 96
hard drive bay, identifying 13
hard drive coverillustrated 25
removal 43
hard drive hardware kit, spare partnumber 27
hard drive self test 87
HDMI 12HDMI port, pin assignments 110
headphone jack, pin
assignments 107
Iinverterillustrated 23

Jjacks
RJ-11 (modem) 11
RJ-45 (network 12
K
keyboard
product description 3
removal 53
spare part numbers 18, 53
keys
Calculator 9
esc 9
fn 9
function 9Media application 9
Print 9Send e-mail 9
Web browser 9
Windows applications 9
Windows logo 9
L
LAN Power Saving 87
language support 87
latch, battery release 13
legacy support, USB 88, 92
lightpower 7lightscaps lock 7
Digital Media Slot 12
webcam 10
wireless 7
M
Main menu 86
mass storage devices, spare partnumbers 26
memory module
product description 1
removal 50
spare part numbers 19, 50
memory module compartment,
identifying 13
memory test 87
microphonespare part number 23
microphone (internal),
identifying 10

microphone jack, pin
assignments 107
microphone, productdescription 2
mini-card compartment coverillustrated 25
removal 50
spare part number 50
model name 1
modem jack, pin
assignments 109
modem module
product description 2
removal 63
spare part number 19, 63
modem module cableremoval 76
monitor port, external 12
monitor port, pin
assignments 108
Nnavigating in Setup Utility
network jack, pin
assignments 109

84

O
operating system, productdescription 3
optical drive
identifying 11
precautions 35
product description 2
removal 45
spare part numbers 21, 26, 45
specifications 97, 98
Ppacking guidelines 37
passwords 86, 91
performing a recovery 104
plastic parts 34
Plastics kit
contents 25
spare part number 25
pointing device, productdescription 3
ports
external monitor 12
HDMI 12product description 3
USB 11, 12
power button board
removal 61
spare part number 61
power button, identifying 8
power connector cableremoval 67
spare part number 22, 67
power connector, identifying 11
power cord set requirements 112
power cord, identifying 15
power cord, spare partnumbers 28
power light, identifying 7
power requirements, productdescription 3
power-on password 86
processor
product description 1
removal 81
spare part numbers 19, 81
Processor C6 State 87
product description
audio 2
camera 2
chipset 1
display panel 1
Ethernet 2
external media cards 3graphics 1
hard drives 2
keyboard 3
memory module 1
microphone 2
modem module 2
operating system 3
optical drives 2
pointing devices 3
ports 3
power requirements 3
processors 1
product name 1
security 3
serviceability 4
product name 1
R
recovering a program or
driver 100

recovering from the dedicatedrecovery partition 105
recovering from the recovery
discs 105
recovery discs 100, 101
Recovery Manager 100, 105
recovery partition 100
recovery, system 105
removal/replacement
preliminaries 34
procedures 39
restore points 104
restoring default settings 85
RJ-11 (modem) jack,identifying 11
RJ-11 jack, pin assignments 109
RJ-45 (network) jack,identifying 12
RJ-45 jack, pin assignments 109
RTC battery
removal 51
spare part number 19, 51
Rubber Feet Kit, spare partnumber 40
Ssecondary hard drive self test 87
security cable slot, identifying 11
Security menu 86, 91
security, product description 3
selecting in Setup Utility 84
serial number 16, 39
service considerations 34
serviceability, productdescription 4
setup utility
Diagnostics menu 91
File menu 90
navigating and selecting 88
restoring factory settings 89
Security menu 91
System Configuration
menu 92
slots
Digital Media 12
memory module 13
security cable 11
solid-state drive (SSD) 100, 105

Index 123

speaker assembly
removal 59
spare part number 18, 59
speakers, identifying 8
specifications
Blu-ray ROM with LightScribe
DVD±R/RW SuperMulti DL
Drive 98
computer 94
display 95
DVD ±RW SuperMulti DoubleLayer Drive with
LightScribe 97
hard drive 96
optical drive 97, 98
system resources 99
starting Setup Utility 83
static-shielding materials 38
stringent security 91
supported discs 101
system board
removal 74
spare part numbers 19, 74
System Configuration
menu 87, 92
system failure or instability 100
system fan 92
system information 86, 90
system recovery 105
system resources 99
system restore points 100, 104Tthermal paste,
replacement 79, 80
tools required 34
top coverremoval 56
spare part number 18, 56
TouchPad
buttons 6
identifying 6
removal 62
TouchPad button board
spare part number 62
TouchPad zone
identifying 6transporting guidelines 37

124 Index

U
Universal Serial Bus (USB) port,
pin assignments 111
USB board
removal 65
spare part number 22, 65
USB legacy support 88, 92
USB ports, identifying 11, 12
using Setup Utility 83
using system restore 104
Vvents, identifying 12, 13
Virtualization Technology 87
Wwebcamidentifying 10
webcam light, identifying 10
Webcam module
spare part number 23
Windows applications key,identifying 9
Windows logo key, identifying 9
wireless antennaremoval 72
spare part number 24
wireless antennas 14
wireless antennas and cables
removal 73
spare part number 73
wireless antennas and cables,
spare part number 73
wireless light 7
wireless/memory module
compartment cover
removal 48
spare part number 48
WLAN module
removal 47
spare part numbers 20, 47
workstation guidelines 37