Infrastructure
er cesLifecycle
From the Data Center to the Edge

Our Infrastructure Services start with Discoverto fully understand your desired businessoutcomes and Design the best solution foryou, all the way to Retire when the assets
need to be retired and decommissioned.

Infrastructure Services Lifecycle: From the Data Center to the EdgeTECHNOLOGY AREAS
Hybrid Cloud
Data & Analytics
HPC Data Center
Cooling
Virtualization & VDI

DISCOVER• Workshop• Assessment

DESIGN• Solution Architecture• Capacity Planning• Best Recipe Development

LenovoTruScale
InfrastructureServicesRETIRE• Hardware Deinstallation• Asset Recovery:- Recycling/Disposal- Data Sanitization- Drive Destruction

2021 Lenovo External. All rights reserved.

OPTIMIZE• Managed Services• Firmware/Best Recipe Update• Preventative Maintenance• Health Check

IMPLEMENT• Hardware Installation• Migration• Deployment

SUPPORT• Warranty Upgrade/Extension• Premier Support• Technical Account Manager• Enterprise Server Software• Your Drive Your Data

2

Infrastructure Services Lifecycle: Discover, Design and Implement
TECHNOLOGY AREAS
Hybrid Cloud
Data & Analytics
HPC Data CenterCooling
Virtualization & VDI

DESIGN• Solution Architecture• Capacity Planning• Best Recipe Development
Architect the entire solution, end toend, to meet your needs.

IMPLEMENTDISCOVER••

WorkshopAssessment

Workshop sessions toreview your primarygoals and objectives.

2021 Lenovo External. All rights reserved.

• Hardware Installation• Migration• Deployment
Lenovo will manage the hardware
installation, data migration anddeployment of your solution3

Infrastructure Services Lifecycle: Support, Optimize and Retire

RETIRESUPPORT• Hardware Deinstallation• Asset Recovery:•••••- Recycling/Disposal- Data Sanitization- Drive Destruction

Recovery programs toprovide you with potential
monetary value for yourolder assets, with rigorous
world standards.

2021 Lenovo External. All rights reserved.

OPTIMIZE• Managed Services• Firmware/Best Recipe Update• Preventative Maintenance• Health Check
Lenovo will manage and monitor yourdata center infrastructure, perform
firmware/best recipe updates,
preventative maintenance and healthchecks.

Warranty Upgrade/Extension
Premier Support
Technical Account Manager
Enterprise Server SoftwareYour Drive Your Data

Expert support for you with ourwarranty upgrade/extension
offerings, single point of contact
service through Premier Support
and technical expertise withTechnical Account Manager.

4lenovo.com/datacenterservices

Latin America

Ramping up
during thecrisis

Challenge: COVID-19 required Konecta Peru to enable employees to work fromhome and onboard new ones with VPN access and end-to-end application
connections.

Solution: Lenovo TruScale provided a secure on premises solution, based on a
subscription model, and allowed Konecta Peru the flexibility of a pay for what you
use service.

“With Lenovo TruScale, we can ramp up resources one week and dial them down thenext, only ever paying for what we actually use,” says Carlos Alayo. “This enables us
to respond rapidly to changing business requirements as we continue to grow.
Crucially, we run the workloads in our own data center, so we can ensure compliancewith security and data protection standards.”

Carlos Alayo, IT Director, Konecta Peru

Lenovo Services

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Asia Pacific

Preparing forwith efficient digital
Challenge: VIP Industries needed to accelerate its warehouse management
processes during peak retail periods, switching to digital workflows running on a highperformance hyperconverged infrastructureSolution: With Lenovo hyperconverged infrastructure at the foundation of its digitaltransformation initiative, Lenovo Implementation Services provided to VIPIndustries the performance, availability and scalability to switch its warehousemanagement processes to the digital channel.

“Thanks to our hyperconverged infrastructure from Lenovo and Nutanix, we have aplatform that will support our growth ambitions for years to come.”

Lenovo Services
Implementation Services

Vineet Agarwal, Head of IT Infrastructure, VIP Industries

Explore more HereEurope and Middle East & Africa

Bridging
andto meetdemands

Challenge: The inflexible nature of T-Systems previous private cloud offering
demanded high operational efforts due to different configuration methods and was
too slow, complex and costly.

Solution: Lenovo’s Open Cloud Automation solution offered cloud-scale building
blocks, DevOps support and a collaborative partnership that decreased the time it
took to onboard new customers and provided automated, error-free rapid
deployment and end-to-end lifecycle management.

“It’s a totally different quality in what we’re doing. We now have the option to scale ina way that we simply didn’t have before. Efficiency has increased dramatically andwe’re now able to cope with customer requirements at a speed that was previouslyimpossible. ”Lenovo Services
Support Services

Thomas Rumpf, CTO Private Cloud, T-Systems

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North America

Keeping vitalrunning withChallenge: Fraser Health Authority needed to ramp up remote work capabilities
rapidly in response to the COVID-19 pandemic.

Solution: With the Lenovo ThinkAgile HX platform underpinning its Remote Desktop
Services (RDS) environment, Fraser Health has the capacity to support up to 10,000
remote workers—helping it to deliver high-quality patient services in a period of
unprecedented disruption.
“Sound strategic planning, identifying the correct architectural solution, and solid
teamwork with our partners from Microserve and Lenovo made it possible to deliverand implement the Remote Desktop Solution solution quickly and efficiently.”
Wesley Kampff
Portfolio Manager, Fraser Health Authority

Lenovo Services
Lenovo Support Services
Proof of Concept Lab

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