Set Up Instructions

LED Status Indicators

STEP 1Connect the charging cable to the reader and charge it for two hours before
initial use. Please use the charging cable provided in the reader box.

Stripe Reader M2

LED 1 ONLEDs ON in consecutive order

4 LEDs ON + “BEEP”

Ready for payment

Reading card information

Card read successful“BEEP”

LED 1 flashing

2 “BEEP”sTransaction completedStandby mode

Remove card (after successfulpayment) or error, please retry

LEDs ON & OFF
in consecutive order

4 LEDs flash 3 times

4 LEDs flash 3 times

Waiting for Bluetooth pairing

Bluetooth connected

USB connected

LED 1 & 4 flashing

LED 1 & 4 ON

Device tampered

Device integrity check failed

STEP 2

Mobile reader for chip, contactless and swipe

Step 2: Power on the reader and enable Bluetooth on your phone or tablet.
Connect the reader to your phone or tablet using your point of sale app, notdevice settings.
** For contactless tap, please ensure the card or mobile device is placed within 4cm of the contactless tap logo.
For magswipe and card insert payments, please ensure the card is orientated correctly as shown.

Supported SDKs: iOS and android

www.stripe.com/terminal

Package Contents

Reader Overview
NFC
contactlesstap location

LED status indicators

DeviceUSB-A to USB-C cable

X1
X1

Charging Status
USB-C
charging port

Magstripe slot
EMV card insert slot

Reset button

Power button

Full charge
75% charge
50% charge
25% charge
ChargingCautions & Important Notes

Troubleshooting

FCC Caution Statements:• Ensure the device is fully charged before use.

Problems

Recommendations

FCC Supplier’s Declaration of Conformity:• Please ensure magstripe/ EMV chip of the card is facing the right direction when swiping or
inserting card.

Device cannot be paired• Press the power on button to restart your device.
• Check if you can find the device’s “Serial Number” (Shown on the back ofdevice) in the “Scanned Device List” of your smartphone or tablet.

FCC ID: 2A2ES–STRM2• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred, microwave, incinerate,
paint or insert foreign object into the device. Doing any of which will damage the device andvoid the Warranty.

Device lost the connection
with your smartphone ortablet when the device isauto-off.

• Don’t immerse the device into water and place near washbasins or any wet locations. Don’t spill
food or liquid on the devices. Don’t attempt to dry the device with external heat sources, such as
microwave or hair dryer. Don’t use any corrosive solvent or water to clean the device.
Recommend using dry cloth to clean the surface only.

• Press the power on button to turn on the device again. The device willautomatically connect with your smartphone or tablet again.
• The device may be at lower battery level, please use the USB cable torecharge it, then retry.
• Ensure the device or smartphone/tablet is within the reception range.

Device does not work withyour phone or tablet• Ensure the Bluetooth® function of your smartphone or tablet is turned on.
• Check the version of your operating system is supported for this device’soperation.

Device cannot read yourcard successfully• Press the power on button to turn on the device again. The device willautomatically connect with your smartphone or tablet again.
• The device may be at lower battery level, please use the USB cable torecharge it, then retry.
• Ensure the device or smartphone/tablet is within the reception range.

• The NFC card should be tapped within 4 cm range on top of the reader mark.

• Don’t use any sharp tools to point the internal components, connectors or contacts, doing which
may lead to device malfunction and void the Warranty simultaneously.

Product Speci cations
Functions

Communication Interface
Power & Battery
Charging
Swipe Speed
LED Indicator

Key Management
Encryption Algorithm
Support Operating System
Product Size
Product Weight
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity• EMV chip card reader (ISO 7816 compliant class A, B, C card)• Magnetic stripe card reader triple track (track 1, 2 & 3)
• NFC Card Reader (EMV contactless, ISO 14443A/B)• Over-the-air rmware update• Over-the-air key update
Bluetooth® 4.2 BLE, USB
Lithium polymer rechargeable battery 520mAh, 3.7V
Via USB-C
15cm/sec – 100cm/sec
Connecting with POS terminal - First LED ashing
Ready for NFC Reading – First LED on
Success Reading – 4 LEDs on in consecutive order
Transaction Completed – One “BEEP” soundErrors – Two “BEEP”soundPower o – All LEDs o
DUKPT, MK/SKTDES, AES
Android 5.0 or above
iOS 6.0 or above
73.5 x 67 x 19.5 mm / 2.89 x 2.63 x 0.76 inch (approx.)
85g /2.99oz (approx.)
0°C – 45°C (32°F – 113°F)
Max 95%-20°C – 55°C (-4°F – 131°F)
Max 95%

Swiping or inserting card
• Check if the device has power when operating and ensure devices areconnected.
• Check if the application instructs to swipe, insert, or tap card.
• Ensure that there is no obstacle in the card slots.
• Check if the magstripe or chip of the card is facing the right direction
when swiping or inserting card.
• Ensure that your phone/ tablet is a supported model for this device’soperation.
• Swipe or insert card with a more constant speed.
Tap Card• Check if your card supports NFC payment.
• Ensure if your card is placed within 4cm range on top of the NFC marking.
• Take out your NFC payment card from wallet or purse for payment toavoid any interference.
Device has no response• Use a paper clip to press the reset button at the bottom for reboot.

Device tampered• A tampered device will trigger the self-protection mechanism by removing
security keys data from the device and the device will stop operating.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.
Stripe, Inc., 354 Oyster Point Blvd, South San Francisco, CA 94080, USA
Internet contact: info@stripe.com
Caution:Any changes or modi cations not expressly approved by the party responsible for compliance could
void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and canradiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment oand on, the user is encouraged to try to correct the interference by one or more of the following
measures:- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit di erent from that to which the receiver isconnected.
- Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna ortransmitter.
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolledenvironment. This equipment should be installed and operated with a minimum distance of 20cm
between the radiator and any part of your body.

• The first and fourth LED on the front side will be flashing rapidly.
• Contact your service provider for more information.

Device integrity check failed• Device self-check failure• The first and fourth LED on the front side turn on.
• Use a paper clip to press the reset button at the bottom for reboot.
• Contact your service provider for more information if it does not work after
the reset button pressed.

Warranty• Any damage or defects caused by a failure to follow the instruction which relate to this device or as the result of anaccident, abuse, misuse, misapplication, product modification, improper voltage or current, acts of God, shipping
damages or loss, or damage caused by service performed by anyone other than our company are expressly excluded
from the warranty stated below.
• Please contact the dealer for any warranty or customer support services. Any repair of the device by yourself willvoid the Warranty.

Stripe, Inc., 354 Oyster Point Blvd, South San Francisco, CA 94080, USA
Internet contact: info@stripe.com©2021 Stripe, Inc., All rights reserved. iOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc. The Bluetooth ®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Stripe, Inc., is underlicense. Other trademarks and trade names are those of their respective owners. All details are subject to change without priornotice.