STARBUCKS GLOBAL HUMAN RIGHTS STATEMENT

Global Human Rights Statement
Message from Kevin Johnson
At Starbucks, we’ve always been about more than just the coffee. We are about humanity.
It is a fundamental belief at the heart of Our Mission: to inspire and nurture the humanspirit—one person, one cup and one neighborhood at a time.
It is not only a business imperative, but it is our responsibility to create a culture ofwarmth and inclusion where everyone is welcome, respected and valued. This Global
Human Rights Statement is a demonstration of that commitment to have a positive impact
on the lives of all the people we touch—from the fields where our coffee is grown, to thelocal communities we serve and the planet that we all share.
With great appreciation,

Kevin Johnson
president and chief executive officer
member of Starbucks Board of Directors

Standards and GovernanceWe respect the human rights of individuals and communities impacted by our operations
and products, and we commit to respect the principles of the: UN Guiding Principles on
Business and Human Rights; UN Global Compact; OECD Guidelines for Multinational
Enterprises; International Bill of Rights; ILO Core Labor Standards; Women’s
Empowerment Principles; Children’s Rights and Business Principles, and Framework
Principles on Human Rights and the Environment.
At Starbucks, each of us is entrusted to make decisions that impact our relationships witheach other, our customers, our Business Partners and our communities. This Global
Human Rights Statement is applicable to all Starbucks Partners, and we extend theexpectations detailed in this statement to suppliers throughout our Supply Chain. We arealso committed to working with our Business Partners to meet the expectations detailed inthis statement in every market we serve.
It is one of Starbucks core values that we deliver our very best in everything we do,including holding ourselves accountable for results. Business units throughout theorganization have oversight for compliance with various aspects of our Global HumanRights Statement and practices and report their results to a centralized system managed
by the Ethics and Compliance business unit.

© 2020 Starbucks Corporation

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STARBUCKS GLOBAL HUMAN RIGHTS STATEMENTStarbucks Audit and Compliance Committee, a committee of Starbucks Board of Directors,
oversees the Company's enterprise risk management practices, internal and external audit
process and the system of internal controls. The Audit and Compliance Committee receives
updates from management and the internal auditor on enterprise risk management
practices and internal audits which may include the operation of our ethical sourcing
programs and standards that support our Global Human Rights Statement.
Our company’s pursuit of good is an ongoing effort. Aligned with this belief, we arecommitted to ongoing human rights due diligence and assessing and reporting ourcontinuous improvement transparently through publicly available documents, such as ourGlobal Social Impact Reports, our Civil Rights Assessments and our Environmental Impact
Analysis.

Definitions
For the purposes of this policy, we use the following definitions:•Partners: Employees of Starbucks or its wholly-owned subsidiaries (direct or throughintermediate subsidiaries). This includes employees of Starbucks company-operated
retail stores; global and regional support centers; roasting plants, company-operated
distribution centers; juicery; our company-operated coffee farm; and any other ownedoperations.

•Supply Chain: First-tier, third-party suppliers from which a product or service ispurchased.

•Business Partner: Third-party businesses with whom Starbucks has a licensing
and/or distribution relationship, including independent operators of Starbucksbranded retail stores, joint venture partners and contracted distributors of Starbucksbranded products and advertisements.

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STARBUCKS GLOBAL HUMAN RIGHTS STATEMENTOur Partners
Starbucks respects the inherent dignity of all persons and seeks to enable Partners to dotheir best work by embracing and valuing the unique combination of talents, experiences
and perspectives of each partner.
Our commitment to respect the human and civil rights of our Partners applies across theworld—whether in our Starbucks Support Center (i.e., headquarters) or in Starbucks
company-operated retail stores. This commitment is communicated with and embedded in
our training materials and manuals and Starbucks Standards of Business Conduct.
We adhere to ILO Core Labor Standards, including the rights to non-discrimination, equalpay for equal work, freedom of association, participation in collective bargaining and justand favorable conditions of work, such as ensuring the health and safety of our Partners.
We respect our Partners’ right to privacy, which is outlined in our Privacy Statement. Our
approach to privacy and data protection is governed by the recognized principles of data
minimization, limited collection and limited use, among other key areas. Our Privacy
Statement describes what information we collect, how we use it, how and when it may beshared, and the rights and choices Partners have with respect to their personal information.
All Partners are responsible for supporting human rights in the work environment, which
includes understanding Starbucks Global Human Rights Statement concerning
fundamental human rights and upholding the provisions of these rights in the workplace.
We also expect our Partners to raise awareness of any behaviors or business situations
involving Starbucks that may compromise the company’s values around the provision of
fundamental human rights and report potential violations of Starbucks Global HumanRights Statement.

Our Customers and Communities
We are dedicated to creating a culture of warmth and belonging, where everyone iswelcome. We respect our customers’ human and civil rights and seek to ensure theirexperience at Starbucks reflects our values.
Our commitment to all customers is posted in our stores and online via the Third Place
Policy, and this commitment includes respect for our customers’ right to nondiscrimination.
Our customers’ right to privacy is governed by our Global Privacy Principles, which isoutlined in our Privacy Statement. Our approach to privacy and data protection isgoverned by the recognized principles of data minimization, limited collection and limiteduse, among other key areas. Our Privacy Statement describes what information we collect,
how we use it, how and when it may be shared, and the rights and choices customers havewith respect to their personal information.

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STARBUCKS GLOBAL HUMAN RIGHTS STATEMENT

We are also committed to serving our communities, including people with disabilities. Our
dedication to accessibility can be found in the Starbucks Commitment to Access andDisability Inclusion.

Our Supply Chain
Our ethical sourcing programs integrate respect for human rights throughout
our Supply Chain, addressing rights such as: the right to non-discrimination;
the right to be free from forced and child labor; the right to association; and the right tojust and favorable working conditions, including ensuring the health and safety ofworkers. As part of our commitment, we respect the rights of vulnerable groups, such aswomen, migrant, seasonal and temporary workers, as well as the rights of indigenous
communities. We are also committed to pursuing sustainable livelihoods within ourSupply Chain to achieve a decent standard of living.
We require all of our suppliers to pledge compliance with our Supplier Code of Conduct,
and we work to integrate our human rights commitment throughout our ethical sourcingprograms and standards, which include: C.A.F.E. Practices; Third party certifications fortea, including Rainforest Alliance; Cocoa Practices; Manufactured Goods and ServicesStandards; and Conflict Minerals Policy Statement. Our C.A.F.E. Practices includes terms
and conditions for verifying ethically sourced coffee, including how we remediate zerotolerance instances; operating standards and guidelines for third-party verifiers; and acommitment to third-party impact assessments and reporting. In addition to our Supply
Chain, these same ethical sourcing programs and standards apply to our companyoperated farm, roasting plants, distribution centers and juicery.
In line with our value to hold ourselves accountable for results, we engage in third-party
assessments of our Supply Chain. When we identify suppliers that have not met our ethicalsourcing standards, it is our philosophy of transparency, continuous improvement andshared responsibility to work with those suppliers to develop corrective action plans andimplement these plans based on a mutually agreed schedule toward resolution. We also
pursue certifications where appropriate, such as for palm oil and conflict minerals.
We believe our future and our ability to have healthy communities and meaningful spacefor connection depends on preserving the environment around us. To be planet positive isto be people positive: it’s our ambition to advance environmental justice by aligning oursustainability commitment with our human rights commitment. We recognize and arecommitted to respecting the rights to land, water and natural resources. One way we aredoing this is to work with farmers to conserve water used for coffee processing, protect
rivers and streams and ensure workers have access to clean drinking water.
We respect the crucial work done by Human Rights Defenders who work individually orwith others to promote or protect human rights. We value their input, as we value the© 2020 Starbucks Corporation4

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input of all of our stakeholders, and we neither tolerate nor contribute to threats,
intimidation and attacks against Human Rights Defenders. We expect our Supply Chain toact accordingly as well.

Our Business Partners
We strive to work with Business Partners that both share and reflect Our Mission andValues. We choose Business Partners who conduct business in a responsible and ethicalmanner, respect the rights of individuals and help protect the environment and thepeople impacted by their business actions. As part of ongoing due diligence, our Global
Security and Resilience team routinely evaluates potential human rights risks in theregions where our Business Partners operate.
In support of increasing our collective impact, we make our Global Human Rights
Statement available to Business Partners. We expect them to have shared expectations ofwhat is detailed in this statement and adopt similar polices and commitments of their own,
including participating in effective, operational-level grievance mechanisms for theindividuals and communities who may be adversely impacted. Starbucks is also committed
to working with our Business Partners to meet the expectations detailed in this statementin every market we serve.

Responding to Grievances
We are committed to providing safe, confidential and accessible grievance channels to allindividuals impacted by our operations and products. Starbucks does not tolerate retaliation
against or the victimization of anyone who raises concerns or questions regarding apotential violation of our Global Human Rights Statement.
We are committed to providing remedy in cases where we may have caused or contributed
to an adverse human rights impact across our value chain. As part of this commitment, wewill not obstruct access to other remedies and we will work with our Supply Chain andBusiness Partners to remedy adverse impacts that we are directly linked to. In line with ourvalue of continuous improvement, Starbucks is committed to incorporating the lessons welearn from instances where we may have caused or contributed to harm and communicating
the changes we introduce to prevent repeating harms.
Our Ethics and Compliance Helpline, which can be accessed anytime online orby phone, is a resource to ask questions or raise concerns. Available in multiple languages,
and accessible locally in many geographies, Partners or individuals that experience or see
conduct that is inconsistent with our Global Human Rights Statement may use our Ethics
and Compliance Helpline to raise concerns. Reported concerns specifically related tohuman rights are escalated to the appropriate team at Starbucks.

© 2020 Starbucks Corporation5