Introduction
The value of cosmetics, in addition to providing health and beauty, is to providing emotionalfulfillment, and its contribution to the well-being of people and society. The Japan Cosmetic
Industry Association (JCIA) has been addressing sustainability issues to realize a sustainable
society in which consumers around the world can enjoy a fulfilled life with cosmetics. In 2015,
JCIA published the sustainability guidelines that focused on four priority issues: consumer
issues, the environment, human rights and labor practices, and community engagement.

In recent years, the world has been confronting many social issues such as environmental
degradation including climate change, infectious diseases, and conflict. In addition, theimportance of respect for diversity and human rights has increased and we are being called
upon to do more to realize a better, sustainable society. As a member of society, JCIA is strongly
aware that we must further strengthen our effort to resolve such issues. To that end, weconducted a materiality assessment in 2022, to identify the issues that the contribution ofcosmetic industry is especially expected, and to promote initiatives focused on those issues.
In this revision, with the results of the materiality assessment in mind, we have clearly define
our direction that encompasses a wide range of environmental and social issues to contributeto the well-being of people and society.

JCIA and its member companies reaffirm that our effort to realize a sustainable society isindispensable to further heighten the credibility of the cosmetic industry, enable long-term
industry development, and contribute to the well-being of people and society. We proactively
take actions in accordance with the direction of sustainability guidelines.

Japan Cosmetic Industry Association Sustainability Guideline
1. The environment
1.1

Develop Environmentally Sound Products and Services
We develop better products and services for the environment by preventing global warming,
conserving biodiversity, using sustainable resources, designing sustainable containers andformulae, and reducing waste throughout the product lifecycle in order to minimize our1.2

footprint on the environment, organisms and natural resources.

Reduce Environmental Footprint from Business Activities and Act to Conserve theEnvironment
We not just comply with legislation and regulation, but autonomously act to reduce theenvironmental footprint and conserve the environment with consideration of environmental
impact throughout product lifecycle.

1.2.1 Reduce Greenhouse Gas Emissions and Use Sustainable Energy
We reduce greenhouse gases from our business activities through measures such as energy
saving and renewable energy use.

1.2.2 Reduce Waste

We reduce waste from business activities by optimizing procurement, production, and sales,reducing raw materials use, and recycling and reusing.

1.2.3 Procure Sustainable Raw Materials

We work to minimize the environmental footprint and establish procurement system whichleads to material circularity for the purpose of ecosystems conservation. We also avoid being
associated with violations of human rights, including child or forced labor.

1.2.4 Conserve Biodiversity

We avoid direct and indirect negative influence on ecosystems through our businessactivities. We also contribute to conserving and restoring ecosystems.

1.2.5 Conserve Water Resources

We conserve good quality water resources by improving efficiencies in the use of water at
production phase and product use phase, and through the forest management of water

1.3sources.

Conserve the Environment in Business Area
We do not take a part in deforestation, water pollution, soil pollution, soil depletion, and air

pollution in the local environment. We do our part for our local environment conservation
through the appropriate use, management, and recovery of raw materials and products.

2. Human Rights
2.1

Respect for Human Rights
We do not engage in any form of discrimination or abuse based on race, color of skin, gender,age, language, property, nationality or country of origin, ethnic or social origin, political orother views, disability, state of health, or sexual orientation. We comply with the legislations,regulations and international rules relating to human rights and labor. Furthermore, we avoid

any circumstances that would directly or indirectly cause, be associated with, or advance

2.2

human rights problems or labor problems, within the extent of influence by our business.

Contribute to Achieving an Equitable and Inclusive World

We contribute to achieving an equitable and inclusive world in which diversity, personality, andindividuality are respected regardless of age, gender, disability, ethnicity, race, background, orreligion, and where diverse talent can play an active role. In addition to efforts at each company,
we collaborate with suppliers and be attentive to diversity in advertising.

3. Consumer Issues and Innovation
3.1

Ensure Product Safety and Quality and Encourage Communication
We secure high levels of safety and quality by appropriate risk management of ingredient andproduct, based on the most up-to-date science. We also communicate appropriate and3.2

necessary information to support the safe use of ingredients and products.

Improve Quality of Life through Products and ServicesWe contribute to improving the quality of life of each and every customer by helping tomaintain skin and hair health, giving peace of mind through self-care and comfortable

experience, enhancing mental and physical beauty, and promoting social exchange through our

3.3

products and services.

Develop Value-Creating Technology
We continuously pursue the creation of new value and provide innovative products andservices towards achieving a sustainable society that includes improved quality of life and3.4

conservation of the global environment.

Fair Marketing and Appropriate Provision of Information
We communicate fair and easy-to-understand information founded in truth and fact in orderfor our customers to choose the most suitable products.

3.5

Responsibly Answer to Customer Inquiries and Utilize Customer Feedback to Make
Improvements
We respond to customer inquiries and feedback with integrity by understanding eachcustomer’s situation and facts. We will also utilize customer feedback to develop, refine, andimprove our products and services.

4. Fair Business Operation Practices
4.1

Ensure Data Security
We strictly control personal information, customer information, research data and financialinformation to prevent inappropriate use, leakage, or loss. We also continuously introduce

4.2

further security measures to defend against growing cyber threats.

Enhancement of Information Disclosure

We enhance non-financial information disclosure in the quality and quantity in addition tofinancial information disclosure. We also be proactive in providing information to achieve a4.3

sustainable society.

Improve Knowledge about Sustainability in the Cosmetic Industry
We learn the latest information and acquire knowledge needed to solve sustainability issues,including the goal and targets in Sustainable Development Goals (SDGs), to which the cosmetic

4.4

industry is expected to contribute.

Respond to Changes of Ingredient Regulations
We respond promptly to national or other nations’ regulatory changes of cosmetic ingredientsand chemical substances that are updated as a result of new findings in order to continuously
trade with suppliers, develop products, and provide products.

5. Labor Practices
5.1

Create a Workplace that Respects Diversity
We create an improved workplace where diverse values are recognized regardless ofdifferences such as gender, disability, or nationality. We promote the work environment inwhich each employee can work with a sense of satisfaction and in good mental and physicalhealth and safety. We also respect basic human rights, and develop an environment that does

5.2

not give rise to discrimination or unreasonable disparity in employment.

Encourage Dialogue

We create workplaces that are beneficial for both organizations and employees by establishinga system to promote a dialogue about the labor environment and its conditions.

5.3

Talent Development and Training at the Workplace
We contribute to achieving a society that enables everyone to design their own careers and forcompanies to be competitive through talent development systems which enable everyone todemonstrate their full ability.

6. Engage the Community
6.1

Dialogue with and Contributions to the Community
We deepen mutual understanding through dialogue with the local community, as we keenly
recognize that we are a member of communities in which we operate business. We do our partfor the creation of jobs and increase in income, and also to community development andnurturing the next generation through educational activities and the preparation and support

6.2

for disasters.

Contribution to Culture, Art, and Design Development and Heritage Protection
We contribute to the enrichment individual lives through contribution to development of art,
design, and culture including make-up culture, and preservation of heritage.

Japan Cosmetic Industry Association (JCIA)METRO CITY KAMIYACHO 6F, 5-1-5, Toranomon, Minato-ku,Tokyo, Japan 105-0001
Tel： +81-3-5472-2530
Website： https://www.jcia.org/en/