2016 KUMAMOTO EARTHQUAKES

We offer our deepest sympathy to all those affected by the 2016 Kumamoto Earthquakes. JER,
the non-life insurance industry and the Japanese Government were united to take initiatives topromptly and steadily make insurance payouts to support the reconstruction of the lives ofpolicyholders affected by these earthquakes.

Summary of the earthquakes(1) First earthquake
Date and Time: April 14, 2016, 21:26 JST
Hypocenter (depth) and magnitude:
Place: K umamoto District, Kumamoto Prefecture (N32.445, E130.485) at a depthof around 11km (tentative)
Scale: Magnitude of 6.5 (tentative)
Seismic Intensity Scale: 7 in Kumamoto (Mashikimachi-Miyazono), Kumamoto Prefecture(2) Second earthquake
Date and Time: April 16, 2016, 01:25 JST
Hypocenter (depth) and magnitude:
Place: Kumamoto District, Kumamoto Prefecture (N32.452, E130.457) at a depth ofaround 12km (tentative)
Scale: Magnitude of 7.3 (tentative)
Seismic Intensity Scale: 7 in Mashiki, Nishihara, Kumamoto Prefecture

42Japan Earthquake Reinsurance Co., Ltd. Annual Report 2016

PAYMENT OF EARTHQUAKE INSURANCE
Industry response
The General Insurance Association of Japan (the “GIAJ”) strengthened the system for dealing
with claims due to the 2016 Kumamoto Earthquakes and established an Earthquake Insurance Central Command at the GIAJ headquarters (Chiyoda Ward, Tokyo). The GIAJ also established a local base in Kumamoto, Kumamoto Prefecture to reinforce the system for dealing
with claims locally.
Earthquake insurance response since the earthquakes to the present
April 15, 2016

The GIAJ Chairman's message to all affected by the 2016 Kumamoto Earthquake
Industry Response to the 2016 Kumamoto earthquake
Implementation of special measures due to the 2016 Kumamoto Earthquake

April 18, 2016

Notification of general insurance helpline for all member companies
GIAJ reinforces the 2016 Kumamoto Earthquake response
Additional special measures following the 2016 Kumamoto Earthquake

April 20, 2016

Actions being taken for the prompt payment of earthquake insurance claims

April 25, 2016

Number of earthquake insurance accidents dealt with due to the 2016 Kumamoto
earthquake

April 26, 2016

The GIAJ Chairman Hisahito Suzuki visits/plans to visit the affected areas
Additional special measures following the 2016 Kumamoto Earthquake (Part 2)

April 28, 2016

Donations to those affected by the 2016 Kumamoto Earthquake

May 11, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as of
May 9, 2016

May 13, 2016

Introduction of toll free number for general insurance policy inquiries

May 18, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as of
May 16, 2016

May 25, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as of
May 23, 2016

June 1, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as of
May 30, 2016

June 9, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as ofJune 6, 2016

June 16, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as ofJune 13, 2016

June 23, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as ofJune 20, 2016

June 30, 2016

Key figures related to insurance claims due to the 2016 Kumamoto Earthquake as ofJune 27, 2016

Japan Earthquake Reinsurance Co., Ltd. Annual Report 201643Key figures related to insurance claimsAs of June 27, 2016: The figures below were gathered from both domestic and foreign insurance companies.
Region/Prefecture

Number ofinquiries (*1)

Number of settled
cases (*2)

Number of claim
payments

Total amount ofclaims paid (inthousands of yen)

Fukuoka

15,875

14,273

9,976

6,388,864

Saga

2,474

2,162

1,549

1,050,806

Nagasaki

693

628

419

252,587

Kumamoto

211,114201,778

186,684

312,006,363

Oita

13,371

12,312

9,979

8,321,410

Miyazaki

387

336

216

187,700

Kagoshima

330

297

165

85,971Other prefectures

621

549

305

238,350244,865

232,335

209,293

328,532,051

Total*1: The number of inquiries includes the number of cases where insurance companies received requests for damage
investigations, inquiries about earthquake insurance coverage, and requests for advice on policyholder contracts.
The number includes inquiries for both buildings and contents.
*2: The number of settled cases includes those cases where claims were paid as well as those where claims werewithdrawn as a result of actual investigations. It also includes cases that were resolved when insurance companies
received inquiries.

(Source: The GIAJ website)

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Japan Earthquake Reinsurance Co., Ltd. Annual Report 2016