August 2019

Tokyo Waterfront City
Disaster Preparedness Guide If a disaster occurs( Last Updated ; August 2021 )What to do
if a disaster occurs.
The official characterof Tokyo Bousai“Bosai the Rhino”

Tokyo Waterfront City Association
Bureau of Port and Harbor, Tokyo Metropolitan Government

Ensure your safety firstIf a large-scale earthquake occurs, it is important to not start moving
unless necessary and to stay put in a safe place.
◆ Pay attention to the points below and act calmly.
◆ In times of disaster, train/subway stations, etc. may become overwhelmed withpeople. Trying to force your way home could result in a secondary disaster.

Follow these points if a disaster occurs:
1. Ensure your safety and beware of toppling or falling objects! Protect yourself first.
Please follow instructions given by station
attendants or facility staff.

2. When the tremors subside, evacuate to a safe place!
3. Stay at a safe place!

Metropolitan temporary shelters are available
in Tokyo Waterfront City if you cannot staywhere you are ⇒P.3

4. Gather accurate information!

● Tokyo Odaiba Free Wi-Fi ⇒P.4
● Disaster Preparedness Tokyo app ⇒P.5

For appropriate action to take when disasters other than earthquakes occur, refer to the Disaster Preparedness Tokyo App:https://www.bousai.metro.tokyo.lg.jp/1005744/index.html-1-For those unable to return home
There are 11 metropolitan temporary shelters located throughout Tokyo
Waterfront City. When a disaster occurs, the shelters can temporarily housethose who have nowhere to stay until they are able to return home. They havethree days worth of food and water, portable toilets, generators, and others.
Metropolitan temporary shelters● Daiba area
・Daiba Frontier Bldg.
・Odaiba Marine Park
● Aomi Area
・Time24 Bldg.
・Telecom Center Bldg.
・Tokyo Metropolitan Industrial Technology
Research Institute Headquarters● Ariake area
・Tokyo Fashion Town (TFT Bldg.)
・Ariake Tennis Park・Ariake Frontier Bldg.
・Ariake Park Bldg.
・Tokyo International Exhibition Center(Tokyo Big Sight)
・Ariake Arena

Telecom Center Bldg.

-2-Source: Tokyo Teleport Center, Inc. website

Metropolitan temporary shelters
Odaiba MarinePark

Ariake Tennis Park

Ariake ArenaDaiba Frontier Bldg.

Ariake Frontier Bldg.
Tokyo Fashion Town (TFT Bldg.)Time24Bldg.

Ariake Park
Bldg.

Tokyo International
Exhibition Center(Tokyo Big Sight)

Tokyo Metropolitan
Industrial Technology
Research InstituteHeadquarters

Metropolitan temporary shelters can befound using the Disaster Preparedness
Tokyo app. The app can also guide users
to the shelters.

Telecom Center Bldg.

-3-

Free Wi-Fi● AOMI Frontier Building(outdoors)● AQUA CITY ODAIBA(outdoors/indoor)● Ariake Colosseum(indoor)● ARIAKE Frontier Building(outdoors)● Tourist office(indoor)● GRAND NIKKO TOKYO DAIBA(outdoors)● The Tokyo Rinkai Disaster Prevention Park SONA AREA TOKYO(outdoors/indoor)● Symbol Promenade Park (Central Square)(outdoors)● DAIBA Frontier Building(outdoors)● DECKS Tokyo Beach(outdoors/indoor)● Telecom Center Building(outdoors/indoor)● TOKYO JOYPOLIS(indoor)● TOKYO BIG SIGHT(outdoors)● Tokyo Fashion Town Building(outdoors/indoor)● Tokyo Waterfront Area Rapid Transit(Rinkai Line) Kokusai-tenjijo Sta.(outdoors)● Tokyo Waterfront Area Rapid Transit(Rinkai Line) Tokyo Teleport Sta.(outdoors)● Miraikan(outdoors/indoor)● Panasonic Center Tokyo(indoor)● Palette Town(outdoors)● Hilton-Tokyo-Odaiba(outdoors)● Venus Fort(indoor)● FUJI TELEVISION NETWORK(outdoors/indoor)● YURIKAMOME(All Sta.)(indoor) ● BMW GROUP Tokyo Bay(indoor) ● MEGA WEB(indoor)

In times of emergency, you can
use free Wi-Fi to obtainnecessary information.
Steps for using the service can befound in Japanese, English, Traditionaland Simplified Chinese and Korean

SSID: FreeWiFi_ODAIBAFor details visit: https://www.tokyo-odaiba.net/en/wifi-4-

Disaster Preparedness Tokyo App
This app from the Tokyo Metropolitan Government can help you before and during a disaster.

Users can check the locations ofmetropolitan temporary shelters withthis app.

Check food or room
preparations. Make notes
for each item, or enter
expiration dates for fooditems.

-5-Source: Disaster Preparedness Tokyo App (Bureau of General Affairs,TMG) https://www.bousai.metro.tokyo.lg.jp/1005744/index.html

Water supply stations

Ariake Water Supply
StationThe TMG Bureau of Waterworks is
implementing various disastercountermeasures such as accelerating plans to
install earthquake-resistant piping. But, if watersupply is disrupted in a disaster, Emergency
Water Supply Stations, such as the Ariake
Water Supply Station in the Tokyo Waterfront
City area, will distribute water.
A detailed list of locations can be found at the site below:
https://www.waterworks.metro.tokyo.jp/eng/life/shinsai/ichiran.html

Waste collection
If waste collection is suspended when a disasteroccurs, municipalities will designate theseparation and disposal methods andtemporary collection points for regular waste.
Once systems for collection have been
established, waste will be transported totreatment facilities.
Regarding waste from the disaster,municipalities will designate the separation anddisposal methods along with securing
temporary disposal locations and preparing
collections systems.
-6-Temporary toilets
Along with installing manhole toilets andportable toilets, municipalities will preparenecessary collection systems to transport
excrement to sewage treatment facilities.
To ensure that evacuation center and othertoilets remain functional in times of disaster, theTMG Bureau of Sewerage is promoting theearthquake-proofing of manhole connections
to sewer pipes that accept waste water fromthe evacuation centers and other places.

Disaster Response Yellow Pages
Disaster management websites ①
Tokyo Metropolitan Government(Disaster Prevention Information)

Minato City

(Disaster preparedness/response)

Koto City(Disaster preparedness information)

Shinagawa City

(Disaster preparedness)(Automated translation)

https://www.bousai.metro.tokyo.lg.jp/index.html(Automated translation)

https://www.city.minato.tokyo.jp/bosai-anzen/bosai/index.html(Automated translation)

https://www.city.koto.lg.jp/bosai-top/index..html(Automated translation)

https://www.city.shinagawa.tokyo.jp/PC/bosai/bosai2/index.html

Tokyo Fire Department

https://www.tfd.metro.tokyo.lg.jp/eng/index.html

Prime Minister of Japan and His Cabinet(Disaster Preparedness Information)(Japanese-language only)

Prime Minister of Japan and His Cabinet(Infectious diseases)

As of August 2021

(Japanese-language only)

Cabinet Office Japan (Disaster Management in Japan)
Cabinet Secretariat

http://www.kantei.go.jp/jp/headline/bousai/
http://www.kantei.go.jp/jp/headline/kansensho/
http://www.bousai.go.jp/index-e.html
http://www.kokuminhogo.go.jp/en/pc-index_e.html(Civil Protection Portal Site)

Ministry of Land, Infrastructure, Transport and Tourism(Disaster Prevention Portal)

https://www.mlit.go.jp/river/bousai/olympic/en/index.html

Fire and Disaster Management Agency of the Ministry ofInternal Affairs and Communications

https://www.fdma.go.jp/en/post1.html

Japan Meteorological Agency

http://www.jma.go.jp/jma/indexe.html

Ministry of Health, Labour and Welfare(Infectious disease information)(Automated translation)

https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/kenkou_iryou/kenk
ou/kekkaku-kansenshou/index.html-7-Disaster Response Yellow Pages
Disaster management websites ②

As of August 2021

Tokyo Metropolitan Police Department

Traffic Restrictions in the Event of an Earthquake (Lower 6 or Higher on theJMA Scale)https://www.keishicho.metro.tokyo.jp/multilingual/english/natur
al_disasters/traffic_control_eq/index.html

Japanese Red Cross Society
Japan National Council of Social Welfare

http://www.jrc.or.jp/english/(Information on volunteering)(Japanese-language only)

https://www.saigaivc.com/

TEPCO (Tokyo Electric Power Company) (What to do if the power goes out)

https://www.tepco.co.jp/ep/private/guide/detail/teiden.html

Tokyo Gas (Resetting your meter)https://www.tokyo-gas.co.jp/en/emergencies/meter.html

The General Insurance Association of Japan

https://www.sonpo.or.jp/en/NHK ONLINE(Local disaster information)

NHK ONLINE(Weather, disasters)(Japanese-language only)

https://www5.nhk.or.jp/saigai/index_fd.html(Japanese-language only)

https://www.nhk.or.jp/kishou-saigai/

Foreign-language information sources
NHK WORLD (radio news)

https://www3.nhk.or.jp/nhkworld/en/radio/(available in 16 languages)

Bureau of Citizens and Cultural Affairs, TMG(Leaflets and cards in foreign languages for those unable to speak Japanese)

Tokyo Convention & Visitors Bureau

https://www.seikatubunka.metro.tokyo.lg.jp/en/bosai.html(Initial disaster response manual for those helping non-Japanese speakers)(Japanese-language only)

https://www.sangyorodo.metro.tokyo.lg.jp/tourism/kakusyu/manual/“Safety tips,” a push notification app for foreign travelers

https://www.mlit.go.jp/kankocho/en/page08_000103.html-8-Disaster Response Yellow Pages
Twitter accounts for disaster management
TMG Disaster Prevention
Minato City

As of August 2021

@tokyo_bousai(Disaster/emergency response-related information)@minato_city

Koto City disaster-related information@koto_bosai

Shinagawa City

@shinagawacity

Tokyo Fire Department@Tokyo_Fire_D

Prime Minister of Japan and His Cabinet (Disaster/crisis
management information)@Kantei_Saigai

Disaster Management, Cabinet Office@CAO_BOUSAI

Ministry of Land, Infrastructure, Transport and Tourism@MLIT_JAPANFire and Disaster Management Agency@FDMA_JAPANJapan Meteorological Agency@JMA_kishou

Natural Disaster and Accident Rescue Division, Security
Bureau, Metropolitan Police Department@MPD_bousai

NHK News@nhk_news

Japanese Red Cross Society@JRCS_PR

Tokyo Electric Power Company (TEPCO)@OfficialTEPCO-9-Disaster Response Yellow Pages
Websites for transportation information

As of August 2021

Rinkai Line (Service information)

https://service.twr.co.jp/service_info/information_en.html

Yurikamome (Service information)

https://www.yurikamome.co.jp/en/rideguidance/operation.html

JR East Japan (Service information)

https://traininfo.jreast.co.jp/train_info/e/Tokyo Metro (Service information)

https://www.tokyometro.jp/lang_en/index.html

Toei Subway (Service information)

https://www.kotsu.metro.tokyo.jp/eng/services/subway/opera
tion_status/

Japan Road Traffic Information Center
Bureau of Port and Harbor, TMG(Waterfront road regulation information) )(Japanese-language only)(Automated translation)

http://www.jartic.or.jp/
https://www.kouwan.metro.tokyo.lg.jp/saigai.html

Haneda Airport (Flight information)

https://tokyo-haneda.com/en/flight/index.html

Narita Airport (Flight information)https://www.narita-airport.jp/en/flight/-10-

Disaster Response Yellow Pages
Twitter accounts for transportation information
Rinkai Line

@twr_official

Yurikamome@yurikamome_info

JR East Japan@JREast_official

Tokyo Metro (Ginza Line service information)@G_line_info

Tokyo Metro (Yurakucho Line service information)@Y_line_info

Bureau of Transportation, TMG(Toei subway, Toden Arakawa Line, Nippori-Toneri Liner)

Bureau of Port and Harbor, TMG(Waterfront road regulation information)@toeikotsu@tocho_kouwan-11-

As of August 2021