2023

ESG Report

Connected Transparency for a Better World

Table ofContents
A Letter From Our CEO

3

About This Report4

About e2open

5

ESG and Our Stakeholders

6-7

Platform: Transparency Required, Connectedness is Key

8

More Transparency to Combat Forced Labor

8

More Transparency to Manage Risks and Environmental Impact

9

Platform to Enable Connectedness and Transparency

10

Connected Transportation to Help Business and the Planet

11

Planet12

Sustainability at e2open

13

Energy and Greenhouse Gas (GHG) Emissions

14

People17

Global Workforce Demographics

18

Culture

19-21

Diversity, Equity, and Inclusion

22-23

Community

24-25

PolicyGovernanceAppendix: GRI and SASB Disclosures

26
27-29
30

A Letter From Our CEO

Michael Farlekas
President and CEO | e2open

In last year’s report, I noted that e2open’s most valuable
contribution to the improvement of our world is our teamand connected supply chain platform’s proven ability to
reduce the cost of goods, waste, and emissions for the
thousands of clients we serve every day. As we issue ourreport for fiscal year 2023, we believe that is our mostvaluable contribution to the world. Nations and trading blocs
have implemented or proposed new expectations for global
businesses—expectations that require unprecedented levels oftransparency and connectedness across supply chains. Manyof the world’s largest organizations, including our clients, have
deepened their own voluntary commitments to improving
their environmental and social impacts.
Although we believe the major
disruptions of the Covid-19 pandemic
are behind us, we have emerged asa world more aware than ever of how
interconnected and interdependent wetruly are. Geopolitical tension, uncertain
economic conditions, and supply
constraints continue to complicate
business across the world. Data shows
global emissions have not yet been
curbed enough to avoid the worst
impacts of climate change—impacts
that gain more global awareness andurgency each year. And news reports
this year have helped highlight the
crucial role supply chains can play inthe protection of human rights. We
are proud to say many of our clientsare leaders in sustainability and theprotection of human rights, and it is a
privilege to be with them on this journey.
This year, we continued to weave moreenvironmental, social, and governance(ESG) principles into our platform,
enhancing our clients’ ability to meettheir own high standards and those ofregulators. These include capabilities
to better understand the ESG policies,priorities, and performance of suppliers
at any tier or stage. We worked on
advancing solutions for traceability

3

to help ensure human rights aremaintained at every stage of making,moving, and selling goods. This year, we
strengthened our own policies to makeour positions and expectations clearer
to team members and suppliers. We alsolaid the groundwork for an initiative togather broader information regarding
the diversity of our own suppliers inorder to provide transparency.
Yet there is still more to do. Supply
chains have always been missioncritical, as have the technology andpeople that drive them. Now more thanever, supply chains are positioned at
the point of greatest opportunity tosafeguard access to crucial goods andservices that enhance our quality oflife, and to strengthen the network of
ecosystems that allow us all to thrive.
We are committed to playing our partas an enabler of this endeavor, and I am
thrilled and grateful to work with thetalented people of e2open, as well aswith our clients, to move as one toward asustainable future.

About This Report
Supply chains are an integral part of the sustainability
puzzle, encompassing all materials and processes
involved in making, moving, and selling goods andservices. This report illustrates how we bring our purpose
and vision for inclusive and responsible business to life. As
our operating principles reflect, we are committed to clear
and transparent ESG reporting. We continuously reassess
the aspects of our business that are material to ourstakeholders to provide greater levels of transparency. We
have prepared this report in accordance with the Global
Reporting Initiative (GRI) standard core option. We also
used other recognized frameworks to inform the content
of this report, including the Sustainability Accounting

ESG Report | About

Standards Board (SASB) standards for Software &Information Technology (IT) Services as highlighted in our
SASB Index. We have noted areas of our business that
correspond to United Nations Sustainable Development
Goals (UN SDGs). We continue to integrate information
into our SEC filings and investor communications. Details
about e2open’s operations and financial statements areavailable on our investor site, and additional information
can be found on our company ESG website, which
includes our disclosures, policies, commitments, and data
as appropriate. Future reports will be published annuallyfollowing our fiscal year filings.

Scope and Boundaries
This report covers data and metrics for E2open Parent Holdings, Inc. (NYSE: ETWO), referred to as “e2open,” forits fiscal year 2023 (FY23) which encompasses March 1, 2022, through February 28, 2023, unless otherwise noted.
The baseline year, when applicable, reflects FY22 reported data. Our FY23 report spans all e2open sites worldwide,
including data centers, and presents relevant information as available. Greenhouse gas (GHG) calculations reflect bestpractices and align with GHG Protocol, the leading international standard for the segmentation and measurement ofemissions. For areas in which data was limited or not available, we used modeling methodologies and described themin the relevant section.

Sustainable Development Goals
Given the central role supply chains play in global economic development, our role as a leading global supply
chain technology company makes it incumbent on us to innovate toward achieving the UN SDGs. Our ESG strategy
highlights alignment with several SDGs, and our reporting will continue to evolve to include specific metrics andprogress where possible.

4

ESG Report | About

About e2open
E2open is the connected supply chain software platform that enables the world’s largest companies to transform the way
they make, move, and sell goods and services. With the broadest cloud-native global platform purpose-built for modern
supply chains, e2open connects more than 420,000 manufacturing, logistics, channel, and distribution partners as one
multi-enterprise network tracking over 13 billion transactions annually. Our SaaS platform anticipates disruptions andopportunities to help companies improve efficiency, reduce waste, and operate sustainably. Moving as one.™

Mission and Purpose
Our mission is to build the most comprehensive andcapable end-to-end global supply chain software
ecosystem combining networks, data, and applications todeliver enduring customer value.

e2open by
the numbers

Our purpose is to improve quality of life by enabling themost cost-effective and environmentally sound production
and distribution of goods and services.

Revenue FY23

Mission and purpose are aspirational—it is everyday
decisions that get us there. We uphold the following core
operating principles and values as the foundation forachieving our mission and purpose.

Operating Principles$652M
Team members

4,000+• Be Prepared• Build Relationships on Trust and Respect• Be Direct and Transparent• Learn and Operate with Intensity

Network partners

420,000• Make and Meet Commitments Reliably• Always Add Value• Own the Results

ValuesTransactions annually

13 billion• Empathy• Integrity• Inclusion• Collaboration• Decisiveness• Aspiration• Innovation

5

StatusISO 27001
Certified

ESG Report | Our Approach

ESG and Our Stakeholders
In an era where information can be sent across the world instantly—and physical packages almost as quickly—we alldepend on the smooth flow of data and materials. Our interconnectedness has never been more tangible than it is now.
We all share a responsibility to protect and enrich our planet and communities. Today, global, connected supply chains
have the power to drive meaningful change and move as one toward collective action and a future that will improve thequality of lives across the world.

E2open solutions help create the connectedness and transparency needed toreduce the cost of goods, sustain thriving communities, and promote a healthy planet.
As an industry leader that provides the connected supply chain platform with the largest network, e2open is working
collaboratively with our industry to improve the world. We help connect corporate goals to decision-ready data andenterprise technology solutions aligned with sustainability best practices, environmental stewardship, and socially
responsible behaviors and governance. Individually, we all have the power to make impacts. Moving as one, however, wehave enormous potential to help create and support resilient, safe, and more sustainable business across the world.

Materiality and Our Stakeholders
In early 2022, as part of our ongoing ESG journey, we worked with an independent third party to conduct a materiality
assessment. This assessment evaluated 22 ESG topics and engaged key stakeholders to identify the areas that are most
relevant and material to our business. These topics help inform the issues we report on, those we present to the boardof directors, and how we prioritize action. Key stakeholders engaged in the assessment included management, teammembers, investors, clients, partners, peers, and industry groups. Based on the results of the materiality assessment,
we have established priorities and initiatives (highlighted below) that create value for our stakeholders in the form oftransparency and measurable results. To help ensure we continuously calibrate our disclosures and initiatives to meetstakeholder needs, we plan to assess the materiality of various ESG topics on a regular 2-3 year cadence.

We believe connecting and unifying global supply chains provides
a route for transparency and meaningful change.
We believe that the world’s supply chains and the technology and people that drive them present an opportunity for e2open
to play a leading role in helping to promote and support positive, lasting change in our communities and for the planet. The
journey is not one that happens overnight, and change will be incremental. Through engaging our stakeholders and using
our materiality assessment as a foundation, we’ve identified the following pillars and key priorities that align with our ESG
focus areas: Platform, Planet, People, Policy. Some of these are focus areas for our own operations, and some are focus areas
within our platform of supply chain technology solutions.

Key ESG Topics

Environmental

SocialGovernance• Climate Change andGHG Emissions• Diversity, Equity,
and Inclusion• Network and	Data Security• Energy Efficiency 	and Renewables• Human Rights• Solid Waste/E-Waste• Environmental 	Impacts of Products 	
and Services

6• Training and	 Education• Employee Health 	
and Wellness• Social Impactsof Products
and Services• Privacy

ESG Report | Our Approach

Key Pillars

Priorities/Initiatives

Leverage innovation and technology to enable worldclass supply chain efficiencies that reduce emissions
and waste, conserve natural resources such as water,
and improve lifecycle management

Platform

Respect and advocate for human rights in the supply
chain
Protect and secure data and infrastructure

Minimize the impact of our own activities and supply
chain with a focus on renewables, carbon emissions
reduction and movement toward net zero, and reducing
waste (specifically e-waste)

PlanetPromote environmental stewardship throughconservation of natural resources and organizational
activities

Champion diversity, equity, and inclusion throughfocused recruiting and retention efforts, team member
resource groups, training, and awareness activities

PeopleBuild a culture that enables talented individuals to meettheir full potential through training and development,
team member recognition, and engagement
Support and help communities thrive throughphilanthropy and volunteer activities

Improve accountability and transparency
Maintain high ethical standards at all times

Policy7

Integrate ESG elements into business strategy forcontinued growth

Alignment with UNSDGs

Platform

ESG Report | Platform: Transparency

Platform:
Transparency Required,
Connectedness is Key
ESG performance has emerged as a key factor in the cost of capital and access to capital as the finance industry has
placed significant pressure on corporations to measure, disclose, and improve their performance and mitigate risks.
Regulatory pressure is another immediate driver for most companies’ ESG-related disclosures, and that pressure grewsignificantly in FY23. New requirements and proposals related to the environmental and social impacts of companies’
extended operations were introduced in North America as well as the European Union and elsewhere. Regulators placed
particular emphasis on human rights abuses such as forced labor as well as environmental impacts from greenhouse gas
emissions, including those in Scope 3. Though these rules differ in breadth and focus, all are pushing companies in thesame direction—toward deep visibility, data gathering, and collaboration throughout their extended value chains. Thisfocus on end-to-end transparency, connectedness, collaboration, and decision making throughout the supply chain is
uniquely met by technology such as e2open’s—a network to bring together trading partners for collaboration and data
sharing in one place, and a platform that helps the world’s biggest companies transform that data into actionable insights
and execute decisions from end-to-end.

Regulations across the world are pushing companies in the same
direction: toward broader connectedness, deeper transparency,
and greater collaboration throughout their supply chains.

More Transparency to Combat Forced Labor
One of the most significant ESG-related laws implemented in FY23 is the Uyghur Forced Labor Prevention Act (UFLPA) in
the United States. The act is, in essence, an import ban on any product made wholly or partially in the Xinjiang region ofChina, an area the US government has alleged human rights violations by the Chinese government against the Muslim
minority Uyghur population. The UFLPA went into force in June 2022 with strict guidelines that took many companies off
guard. Specifically, it shifts the burden of proof from US Customs and Border Protection (CBP) to companies themselves.
It effectively redefines the concept of corporate due diligence, changing it from “reasonable care” to “proof positive.”
In practice, to fully meet the requirements laid out by CBP, companies must be prepared to produce broad and deep
documentation, including:• Documentation that they have adequate internal processes and systems in place to detect forced labor and correct oroffboard any suppliers that are connected to it• Documentation regarding the entire supply chain as far back as the raw materials, and proof of the chain of custody ofall materials and components connected to specific shipments—a step that explicitly requires mapping of all tiers of the
supply chain• Documentation about the social policies and practices of all suppliers, such as whether all workers are paid
• Documentation that all suppliers and trading partners connected to the import have been screened to ensure none areon the list of entities explicitly banned under the UFLPA

8

ESG Report | Platform: Transparency

Notably, the UFLPA does not ask for generic supply chain
information gathering. Rather, it envisions very deep, granular data
gathering and collaboration with all suppliers and the ability to
tie specific suppliers to specific import shipments. In a businessenvironment in which many companies cannot even identify their
indirect suppliers, the UFLPA treats unknowns as unacceptable forcompanies seeking access to US markets.
In late 2022, the European Union proposed a similar import ban
to combat forced labor. The proposal would build upon theprinciples of the UFLPA and expand the scope to any productmade anywhere in the world, not just in Xinjiang. It would also
create a data-sharing apparatus among EU member states in aneffort to ensure the world’s largest single market is one into which
products connected to forced labor cannot enter.

More Transparency
to Manage Risks andEnvironmental Impact
In response to pressure from the investment community, theUS Securities and Exchange Commission (SEC) indicated inlate 2021 they were considering a requirement that companies
disclose aspects of their greenhouse gas emissions. Initial reports
mentioned that companies might have to disclose emissions thatwere material to their business. In the minds of many, this would
create a de facto Scope 3 disclosure requirement. Throughout
2022 and into 2023, the SEC has been accepting feedback andrefining the idea. A formal guideline was not announced during
our FY23 but is expected imminently. If adopted, the Scope 3
disclosure requirements would mirror the proposed
requirements in the EU that corporate leaders
have already been preparing to be phased inunder the Corporate Sustainability Reporting
Directive (CSRD).
In early 2023, a group of California state
senators introduced a proposal, called
Climate Corporate Data Accountability
Act, which would require broad emissions
disclosures. The act would require any
company that operates in California andgenerates more than $1 billion in annual
revenue to disclose their emissions,
including those in Scope 3. If approved,
these requirements would apply to around
5,400 companies. One significant elementof the California proposal is that it would
include privately held companies, so its
impact could be broader than the proposed
SEC requirements. Due to California’s status
as the world’s fifth-largest economy in termsof GDP, these disclosure requirements could
have enormous implications.
9ESG Report | Platform: Transparency

Platform to Enable Connectedness and Transparency
Across the world, the regulatory trajectory is arcing toward new levels of disclosure and mitigation of ESG risks andimpacts within supply chains. By far, these regulations place the most weight on GHG emissions and human rights issues
such as forced labor, though other topics such as water use, deforestation, and circularity of materials have also been
scrutinized in FY23.
Many of the world’s biggest companies have already committed to making voluntary disclosures regarding aspects of
their risks and impacts and are developing plans to measure and reduce their impacts in a data-driven way. According to areport released by The Conference Board in November 2022, 73% of S&P 500 companies tied executive compensation
to ESG performance the previous year (up from 66% the year before that). Remarkably, the number that specifically held
executives responsible for greenhouse gas emissions goals nearly doubled—approximately one-fifth of these companies
now incentivize executives partially on the basis of emissions. This data reveals that ESG and sustainability performancecontinue to grow as mainstream corporate priorities with decision makers and budgets tied to them.
One of the barriers to the achievement of ESG goals is the opaque nature of complex supply chains, with many tiers of
supply and varying levels of technical sophistication. Factors like this make it challenging to orchestrate the activities
and data involved in making, moving, and selling products. Enabling deep supply chain network building, collaboration,and data gathering requires integrated technology that spans business processes and tiers of supply, transportation,and distribution. Our technology serves as a way to facilitate this work and presents a wealth of opportunities formaking incremental improvements toward a future free from supply chain-related human rights violations and harmfulenvironmental impacts.
The work is broader than simply controlling corporate risk and liability. Sustainable practices help companies capture
market share and drive growth. They provide new opportunities as products are redesigned around sustainable materials,
and circular business models with “as-a-service” elements transform global economies from the bottom up and the top
down. Interactions between makers and buyers will move from transactional to relational, with ongoing touchpoints as
consumers become suppliers in the circular economy.

A Connected Architecture
to Enable Collaboration
Our unique vision for helping clients achieve ESG andsustainability goals starts with a supply chain businessnetwork that spans the end-to-end value chain. These
connections provide companies with a means to directly
collaborate with all their ecosystem partners—no matter
what tier, region, or level of technical sophistication.
The connected supply chain offers the power to takeindividual decisions and actions and expand them toany scope and scale. This breadth of connectedness isnoteworthy because the inherent disconnectedness andlack of visibility into sub-tiers within supply chains areoften cited as obstacles and risks for many organizations.
A supply chain with a network at the core reduces theseobstacles. In addition, centralized data collection, aligned
decision making, and orchestrated processes acrosssub-tier partners have the potential to improve efficiency,
collaboration, data sharing, and record-keeping, which
are becoming essential tools for organizations to reliably
track and report ESG-related risks and impacts. With aneye on the future, e2open combines end-to-end solutions
with a network that elevates what is possible as it relates
to climate, social responsibility, and so much more.
10

ESG Report | Platform: Transparency

Embedded Sustainability
to Drive Positive Outcomes
Once organizations connect to ecosystem partners to source,
make, move, and sell products, two-way communication andinformation sharing are critical to business success. Supply
chains are extraordinarily complex, with tens of thousands ofinterdependent, time-sensitive decisions being made daily.
Historically, companies have organized their supply chains tobalance two things: cost and service. As companies work towardbalancing optimal levels of cost and service, sustainability has
emerged as the third factor. This is why we believe sustainability
must be an important component of applications and workflowsthat manage these business processes. Over time, each action isthen exponentially perpetuated through the supply chain, creating
win-win scenarios for companies, our communities, and our planet.
Since most emissions arise through the supply chain, tools tomeasure and reduce them will be key to these organizational
goals. Many of these same tools are key to human rights-focused
ESG regulations that rely on end-to-end supplier mapping andcollaboration, placing supply chain management squarely in thevoid between companies and the achievement of their financial,
reputational, geopolitical, economic, social, and climate goals.
We are committed to developing technology and global businessarchitecture that helps drive these changes for a better world.

Connected Transportation to Help Businessand the Planet
As just one example of how we are leveraging the power of a connected platform to help reduce waste
and make supply chains more sustainable, we offer our clients network-based tools to reduce theempty miles they travel when distributing goods. Here’s how it works: ocean carriers typically own thecontainers that shippers lease to move inventory around and get goods to market. Truckers carry thesecontainers from port to their destination, where the products are unloaded from the container.

In a disconnected world…

In a connected world…

. . . the trucker then must carry the empty container backto port. At the same time, a different shipper located justa few miles from where the trucker unloaded the first load
must have an empty container brought to them from port
to be loaded. This disconnected scenario creates two
empty hauls, higher costs for shippers, and lower returnon assets for ocean carriers and truckers alike. It also
dramatically increases the fuel and emissions required
to keep economies moving and reduces port efficiency
as operators must move and store empty containers. . . with shippers, truckers, and carriers working together
on one collaboration platform, truckers can make one
outbound trip from port, unload, then travel a shortdistance to where a shipper is ready to load the empty
container. The truck can then return to port fully loadedwith a shipment for export. We’ve built the connectedness
and technology to enable these parties, whose businessprocesses are interdependent, to operate in a moresustainable, faster, and more cost-effective way. In 2022,
we began inviting drivers to provide data regarding thenumber of empty hauls that were avoided through thisimproved collaboration. In FY23 alone, we estimate that
more than 1.83 million empty trips have been prevented.

unnecessarily.

11PlanetPlanetWe all have a responsibility to protect and enrich our planet
together. As the engines of business, supply chains play an
outsized role in this activity. E2open is doing our part by driving
sustainability through every aspect of our business while providing
a connected software platform that helps companies enhance
visibility, sustainability, and resiliency through their global supply
chains. It’s action today for a better tomorrow.

ESG Report | Sustainability

Sustainability at e2open
We adhere to the classic understanding of sustainable business laid out by the United Nations: “meeting the needs ofthe present without compromising the ability of future generations to meet their own needs.” In many ways, this tension
between short-term and long-term visioning reflects the continual balancing act supply chains perform. Technology
enables progress, and with the rapid acceleration of climate change in recent years, we recognize that it is importantto understand our environmental impacts, though comparatively minor, and make balanced decisions to reduce them.
Due to the nature of our business, our environmental impact is minor and not material. However, to provide greatertransparency, we’ve chosen to disclose aspects of our impact. We will continue to look for ways to reduce it even further
in proportion to our operations. Our focus remains on our corporate purpose: improving quality of life by enabling themost cost-effective and environmentally sound production and distribution of goods and services.

Sustainability Policy
and Climate Risk
For many, climate change is already a felt reality. We believe
it is our responsibility to contribute to the efforts to mitigate
the effects of climate change. By identifying smart ways toreduce our footprint and help our clients to do the same,
adhering to compliance and regulatory requirements
worldwide, and adopting a responsible environmental
approach that applies throughout our value chain, we aredoing our part.
E2open strives to identify and manage environmental
impacts in all areas of our business. This effort includes
climate change considerations as part of our ongoing risk
management process as well as evaluation criteria for ouroffices and data centers. As we embed environmental
stewardship into our business practices, it is an ongoing
journey. As such, we are working to evaluate and set
targets and goals for the future. Our Sustainability andClimate Change Policy, which applies to e2open andall our businesses and subsidiaries worldwide, as well as
our suppliers and vendors, affirms our commitment tosustainability and the mitigation of climate change impacts
in our operations and through our solutions.

Sustainable Procurement
and Supplier Diversity
Our operations and procurement decisions impact
environmental and social conditions in our industry andacross the global supply chain. We are proud to conductbusiness in an ethical and transparent manner and inaccordance with all applicable legal obligations. To support
this, e2open conducts a robust and comprehensive

13

compliance evaluation of new e2open suppliers and vendorsthat includes record-keeping accuracy, anti-corruption andethical practices, data privacy, conflicts of interest, humanrights and fair labor practices, and other requirements andstandards. E2open performs supplier/vendor attestations
based on risk, with a keen focus on data and information
security practices to help ensure compliance.
Just as diversity is important within our own workforce, weview it as an important aspect of our supplier relationships
as well. In addition to our supplier management policies
and best practices, there are opportunities to improve
supplier diversity. In early 2022, as part of our onboarding,
we began to ask new suppliers for diversity status, which
includes these categories: women-, Native American-,veteran-, LGBTQ-, and minority-owned businesses, aswell as disadvantaged business enterprises. Currently,
we are collecting this information for US-based, nonpublic suppliers. Beginning in 2023, we will expand thisinformation gathering across all US-based, non-public
suppliers during the requalification process, which istypically done on an annual basis. We also plan to begin
gathering diversity information from our international
suppliers by asking if they are a woman-owned business.
This information will help us understand and work to
improve the diversity within our supplier base.
We also have policies related to our suppliers to help ensurealignment and compliance with the updated sustainability
best practices in our Ethics and Conduct Policy for e2open
Suppliers. All new suppliers are required to sign or comply
with an equivalent code of their own and demonstrate thatthe practices and principles are flowed down throughout
their own supply chain.

ESG Report | Energy and GHG Emissions

Energy andGreenhouse Gas(GHG) Emissions
Our energy and emissions sources consist of data centers(cloud and co-location), our offices, team member
commuting, and corporate purchasing activities. Whileenergy and emissions from our global offices are notmaterial, we continue to understand and minimize impacts
as we partner with property owners and managementin our leased facilities to encourage and implement bestpractices. These include energy-saving lighting, efficientheating and air conditioning systems, water conservation,
waste, and other sustainable measures. Many of our leased
office buildings meet rigorous green building standards
and designations for operational efficiency, including
Leadership in Energy and Environmental Design (LEED),
Indian Green Building Council (IGBC), and other reputable
certifications. This, along with commute distance, accessto transit, and available talent are all considerations forour offices. We utilize a combination of data centers andcloud-based systems to host our software. A number ofconsiderations determine the locations and arrangementsfor our data centers, including geography, climate, technicalcompetence, telecommunication access, power diversity,and talent. In FY23, we continued to optimize our data center
space, offering software hosted via co-location facilities,
public cloud, and the remainder being client-hosted bychoice. Utilizing cloud-based solutions allows us to quickly
scale and deploy software and adapt to dynamic businessconditions. As such, data processing capacity varies.

EnergyOfficesAt the end of FY23, we operated 26 offices worldwide, which
is a decrease of 27% over the prior year as we rationalized
our footprint. Some of our leased facilities were underutilized
during the fiscal year, and some we only retained for the
first few months. Despite that, we have still included thosefacilities in our data modeling for the months they wereleased to us. Our reported global energy consumption data
covers available raw data from eight of our key locations,leased by e2open, which accounts for more than half of our
total office footprint. This data was calculated utilizing bestpractices, normalized, and applied across the organization.
As we progress in our ESG journey, our data sets anddepth of data availability will continue to improve. Energy
consumption in our leased facilities is approximately 4,784
MWh (17,224 GJ). Most energy is derived from electricity fromthe grid, with some levels of energy utilizing natural gas anddiesel fuels. Availability and utilization of renewable energy
varies by location and utility provider.

Data Centers
With more than 16001 solution instances of e2open
software and operational needs in FY23, our data centersused approximately 3,907 MWh (14,066 GJ) of energy. Thisdata utilizes available co-location data center energy. Oneof our providers, Equinix, represents a significant portionof our co-location data center energy utilization, of which
100% is certified as renewable. Energy data for public
cloud was not included but is discussed and covered aspart of our Scope 3 data in the section on GHG emissions.
Our total energy for facilities and included data centers is8,692 MWh (31,290 GJ)2 as summarized below.

Energy Use Total
8,692 MWh

Facilities
Data Centers3

55%
45%
MWh

This number does not include BluJay or Logistyx.
MWh sum for data centers and facilities is higher due to rounding.
3Co-location data centers
1

2

E2open Bangalore office14

ESG Report | Energy and GHG Emissions

GHG Emissions
Starting in FY21, e2open began calculating GHG values for the company that covered Scope 1 and Scope 2 emissions
collectively, with limited data availability. We have since evolved this approach using raw data obtained for the following
categories: onsite fuel consumption (Scope 1), purchased electricity (Scope 2), purchased goods and services (Scope3), capital goods (Scope 3), waste generated in operations (Scope 3), and team member commuting (Scope 3). Since
FY21 data was fully modeled and FY22 information is based on raw data (though it includes some modeling), we will
use FY22 as the benchmark year moving forward unless otherwise specified. Calculations for emissions included
aggregated raw data for fuel and purchased electricity at representative office locations, cost and quantities of goods,
e-waste certificates, and supporting raw data. The data was normalized by modeling it using best practices accepted
as part of the GHG protocol. For FY23, e2open’s total calculated GHG emissions from all scopes is 4,779 MT CO2e,and our GHG Intensity is approximately 1 MT CO2e per full-time employee. This includes Scope 1, Scope 2, and several
Scope 3 categories. Scope 3 emissions account for approximately 56% of our overall reported emissions. Categories
included in our Scope 3 calculations for this report include purchased goods and services, capital goods , teammember commuting, and waste generated from operations. To calculate Scope 3 emissions for purchased goods andservices along with capital goods, we used GHG Protocol best practices for estimating emissions based on spend,
purchased categories, and quantities. Scope 3 data also includes emissions data provided by public cloud providers.
Employee commuting is estimated based on Quantis calculations and headcount for the fiscal period as well as real
data gathered throughout the year showing how often employees came to the office instead of working remotely. For
Scope 3 waste generated from operations, we measured e-waste, which is a key component of our operations anddata centers. More details on waste can be found on the following page. Related emissions from this is 0 MT CO2e
as decommissioned data centers and associated waste is 100% recycled and certified as such for compliance. Our
distribution of offices and team members scales in relation to the business. Our methodology continues to evolve withdata availability and granularity and as we work to make it more representative of our unique business. We will continue
to evaluate and incorporate direct data from more of our facilities as feasible and address additional material Scope 3
categories to improve data and reporting in the future.

GHG Emissions for e2open
309

1,781

TOTAL
GHG Emissions
MTCO2eScope 1

Scope 1

Scope 2

Onsite FuelScope 3

Scope 2

6%
37%
15%

Purchased
Electricity

Scope 3
Waste fromOperations

GHG Emissions
by Scope

0%Team Members
Commuting
Capital Goods

2,689

Purchased
Goods &
Services

20%

Emissions data for representative public cloud data centers with Azure and AWS is included in Scope 3 reporting.
Percentages do not equal 100% due to rounding.

15

21%

ESG Report | Energy and GHG Emissions

Water

Waste and E-Waste

We recognize that water usage and sourcing areimportant aspects of corporate responsibility. More andmore people across the world are experiencing water
insecurity. Water consumption in our leased office spaces
is typical of daily consumption for similar office spaces
and not material to our operation. We will continue topartner with our property owners to work on conservation
measures and provide training for team members to help
preserve this important natural resource. During the FY23
reporting period, we collected water usage data fromfacilities where it was available and modeled it across theoperation. Utilizing a combination of raw and modeled
data we calculated the water consumption as part of ourfacilities to be approximately 2,265 cubic meters.

Our goal is to divert waste from landfills by reusing or
recycling whenever possible. Our routine operations
generate modest amounts of ancillary waste, primarily fromtypical operations in an office setting. Our headquarters
building in Austin, Texas, recycled 1.13 tons of office waste
in FY23, and our Davenport office recycled .75 tons.
Combined, this represents the equivalent of saving 35
trees. Every office is equipped with recycling bins andrecycled shredding containers for use by team members
and visitors. A major source of waste is the debris
generated by the refurbishment of our office spaces. To
minimize that waste, we not only work to reuse materials,
but also have built relationships to facilitate the donation
or reuse of materials where possible in the community.
Debris and other waste are disposed of in accordance withindustry standards and applicable laws and regulations.
In addition, our operations do not generate significant
or material amounts of hazardous waste. We place apriority on reusing electronics internally, and we aim todivert electronics and hardware away from landfills byreusing or recycling these materials. However, when our
office electronics, telecommunications equipment, andother hardware reach the end of their lifecycles, we haveprocedures in place for disposal that are safe, secure, andsocially responsible. In the reporting period, we recycled
100% of the e-waste that was part of the decommissioning
activities of data centers. This e-waste includes
telecommunication equipment.

16

PeoplePeopleE2open’s team members are the heart of the company. Our diverse
and inclusive work environment supports ingenuity and creative
problem-solving focused on doing what’s right in business, in ourcommunities, and for our planet.

ESG Report | People at e2open

Global Workforce
Demographics
We believe that our common strength builds upon andincludes all our individual differences. That’s why we’re
working to promote a culture of transparency, inclusivity,
and trust. It’s one where the diversity in our teams reflects
the range of experiences, backgrounds, and perspectives
that helps us discover new ways of working and fuels
innovation. We want team members to know that, foranything they aspire to be, their ambition lives here. Our
strategic approach to talent includes:

APAC
2,249

USA
1,235

55%

30%

Global Workforce
by Region• Fostering an environment that delivers enriching teammember experiences and empowering team members tohave a voice and achieve their greatest potential

13%
EMEA
533

• Enhancing workforce planning and talent capability• Hiring and retaining team members committed todelivering excellence to our clients and each other
Our global workforce increased 9% in FY23 compared to
FY22, attributed to normal organic growth of the business.
As shown in the figure on this page (Global Workforce
by Region), more than half of our team members (55%)
are located in the APAC region, approximately 30% arelocated in North America, and the remainder are in EMEA.
This does not include independent contractors. E2open’s
total number of employees grew in each region in FY23. In
terms of the diversity of our team members, global gender
diversity remained flat at 33% year over year, however our
gender diversity for people managers increased slightly
year over year, with females comprising 28% of people
managers. Diversity among individual contributors stayed
flat at 34% female. Our global workforce is comprised ofmostly full-time team members (98%).

FY 23
FY 22

1,345
1,227

2,504

2,746

Global Workforce
by Gender
FemaleMale

Global Workforce
Gender Diversity by Level
People Managers
FY22
People Managers
FY23
Individual Contributors
FY22
Individual Contributors
FY23

73%
27%

553
204

72%
28%

617
235

66%
34%

1,023
66%

34%

1,951

2,129
1,110

Note: Global workforce numbers shown above do not include contractors.

18

ESG Report | People at e2open

CultureOur team is made up of talented individuals who are the backbone of our success. Whether team members are remote
working or working from one of dozens of offices located in North America, EMEA, and APAC, we strive to create a fun, spiritedenvironment that rewards innovation and collaboration at all levels. At the center of our organization are our operating principles
and values, which were created to not only shape our culture and how we treat each other, but also to support our teammembers in delivering the best possible solutions to our clients. The evolution of our culture is a vital component of our overallbusiness strategy; as we grow, our culture grows along with it.

Team Member Engagement
An integral part of our culture and our success, teammember engagement drives performance. It is important
to make sure our team members are kept up to dateon global initiatives. In FY23, we conducted seven allhands meetings with an average attendance rate of 69%.
These meetings shared cross-departmental updates
and companywide announcements and opened up an
ongoing dialogue for questions and answers. E2open
team members find these meetings to be a useful sourceof information and engagement. To further support
engagement, we continue to promote our internal social
platform, Yammer, to connect our worldwide team. This
platform allows team members to connect on personal
and professional topics, knowledge-share, and engage
with leaders and colleagues. During FY23, we grewparticipation on the platform by 40%.
We use a framework called e2-Connect to encouragecontinual, open, and interactive communication between
team members and their managers, allowing individual
needs to be recognized and met and company goals to besupported. This allows each team member and manager
to establish a professional development plan that facilitates
personal team member growth while advancing ourstrategy. In FY23, approximately 98% of team members
and managers participated in performance review andgoal setting sessions through e2-Connect—a significant
increase from 75% participation the prior year.

19

To strengthen connections
among our team members, we
continued to grow our internalsocial media platform usage,
this year by 40%.
In FY23, we launched several new initiatives aimed at
employee engagement. First, we created an internal
communications department to begin developing evenmore robust engagement and transparency among
our workforce. We launched a new employee resourcegroup, called e2Unite, to promote engagement for remoteworkers. We also conducted an all-employee survey togauge various aspects of employee sentiment. 78% ofteam members took the survey and results showed e2open
enjoys an employer net promoter score (eNPS) of 16,
which is considered good. Finally, we launched a program
called e2immersion. E2immersion is typically held every
two months for new hires and provides detail on e2open’svalues, mission, and history and allows them an opportunity
to hear from various department heads about what eachteam at e2open does to help give each team member asuccessful start to their career with us.

ESG Report | Culture

Team Member Innovation at e2open
To foster innovation at the company, we host our annual e2opennovation contest. Throughthis competition, we encourage team members—individually or in teams—to develop
innovative, useful, cost-saving, and cutting-edge solutions and concepts that will benefit
clients, the company, and/or fellow team members. This global competition is open to
everyone and not only allows our teams to showcase their talents, but also exemplifies our
drive to create value for our clients. The contest begins at the beginning of each calendar
year, and the results of FY23’s contest are not yet finalized. This year’s competition, whichbegan in early 2023, included two categories:
Move the Needle: Innovationthat advances our three-year
strategic goals

Hidden Gems: Innovation thatshowcases work over the past
year that elevates e2open andour clients

A total of 54 ideas were submitted in FY23. One interesting aspect of the contest this year
is that teams can form around ideas, not just pre-existing relationships. Team members
across the world from one another can join innovation teams based on topics that interest
them and begin collaborating with colleagues in other departments whom they may never
have met before. This brings together the individual passions and knowledge bases of ourdiverse workforce to develop ideas that are good for business and good for the world.

Training and Development
We recognize the training and development of ourteam members as the keystone to our success andlong-term growth. We endeavor to make sure that every
team member’s experience with learning is increasingly
meaningful, personalized, and productive.
We manage the entire learning cycle with our state-ofthe-art learning hub, e2open University. Our emphasis on
onboarding, role-based training, and career development
is underpinned by the careful curation of training content
and role-based enrollments to position every team member
for success from day one. Our learning hub helps us
understand how we’re progressing, how team members
are interacting with the content, the amount of time spentin courses, course ratings, and many other data points. We
iterate on our e2open University learning framework on aquarterly basis to enhance the user experience and provide
value for our team members. This year we grew our training
library by nearly 50% to include more than 1,100 titles, withtraining delivered as on-demand e-learning, instructorled classroom, and online instructor-led. Just over half
are courses that focus on e2open solutions. We’re also
creating content specific to roles, departmental processes,
departmental tools, and business skills. Our manager
and leadership training is available immediately for teammembers hired into people-leader roles and/or upon
promotion into a people-leader role. All team members are
required to complete annual or semi-annual complianceThis year,
our innovation
contest was
designed so thatteam members
from across theworld could
find others withsimilar ideas anddevelop them
together.

training that includes sexual harassment, discrimination,
bystander intervention, diversity and inclusion, cybersecurity awareness, data security, phishing attack
identification, and additional legal compliance topics.
In FY23, team members participated in 128,246 hours of
training, an average of 31 hours per team member annually.
This is an increase of around 29% year over year.

university
LEARNING AS ONE

Department/
Role Based
Processes & Tools

24%
Business Skills/
Management

42%
6%

e2openSolutions

Training andDevelopment
14%
15%
HR & Legal
Compliance

Information Security/
IT Compliance

Percentage of total training hours spent per category.

20

ESG Report | Culture

Team member well-being and benefits
As our work culture evolves, we transform with it. Our goal is not only to meet the current needs of our teammembers but also to anticipate and provide for their future needs. Along with offering flexible work options,
we invest in our team members’ health and wellness because we know that our people are our greatest asset.
Our competitive Total Rewards philosophy includes the following for most team members:

1

FIXED BASE PAY

7HEALTH BENEFITS

2

GENEROUS PAIDTIME OFF8NO MEETINGS FRIDAY
AFTERNOONS

3VARIABLE INCENTIVE
PLAN AND EQUITY

9PAID PARENTAL LEAVE4PENSION PLANS/401K

5

PAY FORPERFORMANCE

6

TRAINING AND CAREERDEVELOPMENTWELLNESS BENEFITS
10 (TEAM MEMBERASSISTANCE PROGRAM)TEAM MEMBER
11 REFERRAL BONUS
PROGRAM
12

21

FLEXIBLE WORKOPTIONSESG Report | DEI

Safety, Health,and Environment

The health and safety of our team members isof the utmost importance to us. We adhere toleading health and safety standards throughout
our offices. In FY23, with the significant
disruptions of the pandemic behind us, webegan to invite employees back to an officesetting for in-person collaboration. We havea global Safety Committee which meets on aregular basis to monitor global health and safetyissues and provide guidance.

Human Rights
Our Human Rights Statement reflects ourdedication to the preservation of basic rights andhuman dignity in our workplace. This includes
strictly prohibiting behaviors such as forcedlabor, human trafficking, and modern slavery.
Through our Supplier Code of Conduct, weflow down these principles to our supplier
network. Moreover, as a supply chain software
company, we help our clients recognize andpreserve human rights within the supply chain
through the solutions we offer.

Diversity, Equity,and Inclusion
We pursue diversity, equity, and inclusion (DEI) at
all levels in our workforce. We are committed tohonoring each unique voice, and we provide anopen and inclusive environment that welcomes
the diversity of individuals, thoughts, andideas. Inclusion is one of e2open’s values and iscentral to our corporate identity. Our operating
principles include an emphasis on continuous
learning, which indicates the open-mindedness
and curiosity that are core to what we value as acompany. Collaboration among team memberswith varied experiences and perspectives
generates engagement, innovation, and deeper
insights that lead to excellence for our teammembers, our clients, and the communities weserve. Given our leading role within the technology
space, we understand that we have a responsibility
to progress in all aspects of diversity. Diversity,
equity, and inclusion are critical to success,and we will continue to work to support diverse
representation across our entire organization.

22

ESG Report | DEI

E2open Women’s Inclusion
Network (e2WIN)
In FY23, we continued to champion diversity in the workplace with the e2open
Women’s Inclusion Network (e2WIN), which was launched the previous year.
The mission of e2WIN is to create a gender-equal community that inspires andempowers everyone and helps build a more equal and inclusive workplace. It is
open to anyone, no matter their gender identity.
The objectives of e2WIN are to:• Provide unparalleled support to propel professional development at e2open• Allow more opportunities for our team members to connect with each otherto grow their support network• Increase attraction, retention, and promotion of women at e2open

Diversity in Ethnicity
We operate globally, and approximately 70% of our workforce is locatedoutside the United States, primarily in the Asia-Pacific region. Due to legal andother barriers, it is not always feasible to obtain diversity statistics from thesecountries. However, the chart below shows ethnic diversity demographics for
our US-based workforce.

American Indian/
Alaskan Native
Two orMore Races

Asian

1%

1%
18%

Black orAfrican American
4%

Diversity/
Ethnicity (U.S.)
69%
White

23

Hispanicor Latino

6%
1%
Native Hawaiian/
Pacific Islander

ESG Report | Community

Community
We want our team members to feel empowered and to take pride in
e2open by supporting efforts to give back to the communities where
we live and work. We recognize the weight of the social, economic,
and environmental challenges faced by our communities, and we arecommitted to helping solve them through a long-term contribution of
our time, skills, and resources. This year, our teams found new ways togive back. We are proud of the volunteer and charitable contributions ofour team members around the world. The following highlights some ofthese efforts.

Community Outreach and Betterment
Working Toward Earthquake
Relief in Turkey
Our hearts went out to the many impacted by the powerful earthquakesthat affected Turkey and Syria in February 2023. E2open employees donatedfunds for relief, and e2open matched those contributions in addition to
making a contribution through the Red Cross.

Providing Socks to the Unhoused
When the cool autumn weather arrived, e2open employees in the UnitedStates participated in a sock drive through The Joy of Sox, an organization
whose mission is to provide socks to unhoused individuals across thecountry. Collectively, US-based offices were able to provide nearly 400 pairsof socks.

Safeguarding Waterand Hygiene Access
During our ESG survey in FY23, our stakeholders expressed a desire for
e2open to be involved in causes that support human services and healthand wellness. Just like food, shelter, and clothing, water is essential for
thriving communities. E2open and our employees donated nearly $15,000
to Water for People during our annual giving campaign.

24

ESG Report | Community

Bread for Those
Less Fortunate
In September 2022, team members inHong Kong joined a volunteer service
named Bread Runner. They collectedsurplus bread from a bakery at nightnear closing time and delivered it tothe organizer’s collection point to be
distributed to those less fortunate.

Sharing Smiles in India
The India corporate social responsibility (CSR)
committee conducted a “Share a Smile” donation drive
across all India locations in October 2022. The idea wasto drive this initiative before Diwali, which is known as
the festival of lights, in order to share happiness withless fortunate children. Our employees made significant
donations, and some volunteered to spend time
personally connecting with the kids.

Providing HomeCooked Meals in
New Zealand
Our team in Christchurch, New
Zealand volunteered to prepare ahome-cooked meal for visitors to
the city’s Ronald McDonald House,
which exists as a place for families
to stay when traveling for children’s
medical treatment. This human touchhelps provide a sense of normalcy
for families during difficult times. The
team also made a donation to theCancer Foundation for Daffodil Day in
New Zealand.

25

Policy

PolicyOur governance structures, policies, and processes serve teammember, client, and community needs. They’re also designed topromote a culture of accountability and ethical conduct across
our company while supporting our commitment to address global
challenges through our core business.

ESG Report | Governance

Governance
We’re committed to the highest standards of integrity in everything we do. We view good governance as essential tocreating and preserving value for our shareholders and other stakeholders. Not only is e2open accountable, but we also
hold our suppliers, partners, and vendors to the same high standards. We worked to maintain these standards in FY23 aslaid out below.

Board of Directors
Our highest governance body is our Board of Directors,
consisting of eight independent directors and our CEO.
The Board has four committees, each with its own charterdocument:• Audit• Compensation• Nominating, Sustainability, and Governance (NSG)• RiskTo bolster our emphasis on ESG, in FY22, what was formerly
the Nominating Committee added “sustainability” to its
remit and updated its name accordingly. Its charter was
updated to specifically delegate authority to this committee
to quarterly review our ESG strategy, metrics, and reporting.

The NSG Committee comprises four independent
members. The committee met four times in FY23 with
100% attendance. The NSG Committee provides oversightof ESG topics and reviews these topics quarterly aspresented by the ESG Steering Committee, which is madeup of cross-functional leaders from across the organization.
The Board and the NSG Committee value diversity ofbackgrounds, experience, perspectives, and leadership in
different fields when identifying board nominees. As set
forth in our Corporate Governance Guidelines, the NSG
Committee, acting on behalf of the Board, is committed toactively seeking women and minority candidates from thecandidate pool. As noted in our Proxy Statement, three of
our nine Board members (33%) are women or come from adiverse background.

Governance Structure

Board of Directors

Risk
Committee

Audit
Committee

Disclosure
Committee

Cybersecurity
Subcommittee
27

Compensation
Committee

Nominating,
Sustainability
and GovernanceCommittee

ESG Steering
Committee

ESG Report | Governance

Ethics and ComplianceWith the sensitive information we handle every day, it isimperative that we operate ethically and transparently
to earn the trust our clients expect and deserve. Ethicalmanagement of e2open starts from the top with our Boardof Directors, with behavior expectations outlined in our
Corporate Governance Guidelines. Our Code of Conduct
highlights our commitment to ethical behavior, policies,and values. All directors, officers, and team members are
required to understand the code and comply with its terms,
which include the following:• Honest and ethical conduct• Full, fair, accurate, timely, and understandable
disclosures in reports and documents we file
• Total compliance with all applicable government
laws, rules, and regulations• Accountability for adherence to the Code of Conduct• Prompt reporting of code violations, either directly toappropriate authorities or as outlined in ourWhistleblower Policy
It is intended that all team members certify compliancewith the Code of Conduct upon hiring and annually
thereafter. In addition, we abide by comprehensive
anticorruption policies and procedures and only workwith partners and suppliers that share our commitment
to doing business with integrity. Our operations span the
globe, so it is crucial that we stay abreast of the various
evolving legal compliance requirements in every area
where we do business. To fulfill these responsibilities,
our Audit Committee is tasked with maintaining free
and open communication between itself and the thirdparty auditor, internal auditor, and e2open executive
leadership team to make sure everyone is aware of
their responsibilities. Management is responsible forpreparing financial statements and determining thatthey are complete, accurate, and in accordance withgenerally accepted accounting principles, as well as forestablishing satisfactory disclosure controls and internal
control over financial reporting. The independent auditor
is responsible for auditing e2open’s financial statements
and the effectiveness of the company’s internal control
over financial reporting. Members of our internal andoutside counsel are responsible for assuring compliancewith laws and regulations and the company’s corporate
governance policies.

28

ESG Report | Governance

Data andInformation Security
E2open and our third-party providers have implemented
extensive security measures to help protect against therisk of loss, misuse, and alteration of any information
under our control. These measures include using
encryption, limiting team member access, conducting
company-wide cybersecurity training, and implementing
industry-standard controls such as firewalls and secureenvironments for personally identifiable information(PII). Our Information Security Incident response
process is certified to the International Organization forStandardization (ISO) 27001 standard and undergoes
SSAE-18 SOC 1/SOC 2 audit reviews. In FY23, there
were no material data breaches. We stand behind ourCorporate Security Policy, which protects all proprietaryand confidential information belonging to our clients. This
policy addresses information classification, information
security procedures (electronic and hardcopy), limited
disclosure procedures, physical facility access, andgeneral security awareness and enforcement. We havedeveloped and continue to follow strict security policies
and guidelines with all our third-party data hosting
facility providers. In addition, we have deployed industrystandard client authentication and user verification
procedures to limit access to client information to only
those who are authorized.

Product Quality
and Service
E2open consistently monitors the service availability (anaverage) and effectiveness of our solutions. Our clients
received an average of 99.97% uptime in FY23 and often
exceed contracted uptime requirements. We make Service
Level Agreement (SLA) commitments and issue subscription
credits when we miss our SLA commitment. In FY23, weissued two SLA credits.

29

Client Privacy
Protecting the privacy of our users, the entities they
represent, and visitors who only interact with us online isalways a high priority. We conduct annual privacy training
for all our team members and maintain ongoing compliancewith the General Data Protection Regulation (GDPR). Our
Privacy Policy describes how we collect, use, share,and secure the personal information users provide whenaccessing our websites and services. We do not perform any
behavioral advertising and do not sell or datamine personaluser data for secondary purposes. However, we do utilize
publicly available information to email prospective clients.
We fully comply with TRUSTe Privacy Certification regarding
the collection, use, and retention of personal informationtransferred from the European Union (EU), Switzerland, andthe United Kingdom to the United States.

Risk Management
E2open has a process in place to identify and manage
entity-wide operational, strategic, information technology
and systems, legal and compliance risks, and financial
risks. ESG and climate-related risks are included in suchrisk categories. Management performs quarterly updates
to rank risks, identify mitigation programs and controls,
and align on the treatment of risks. Treatment of risk may
include acceptance, mitigation, or avoidance to bring
the risk to an acceptable level. Management formally
documents this assessment and reviews it with the Risk
Committee of the Board of Directors on a quarterly basis toalign on risk assessment and treatment plans.

Our clients received
an average of 99.97%
uptime in FY23

Appendix
The following pages highlight e2open’s responses for our
ESG Disclosures.

GRI Disclosure
The GRI Index on the following pages indicates the location of each GRI disclosure within this report, on our company’s
website, or other e2open reports where information can be found.
All data is for e2open’s fiscal year 2023 from March 1, 2022, through February 28, 2023, unless otherwise noted and inaccordance with the GRI Standards: Core option and reported with available data and information.

Indicator Name

Indicator
Number2023 Response

GRI UNIVERSAL STANDARDS 2021
GRI 2: GENERAL DISCLOSURES 2021
1. The Organization and its Reporting Practices

Organizational details

2-1

Name of the organization: E2open Parent Holdings, Inc.
Location of headquarters: 9600 Great Hills Trail #300E,
Austin, Texas 78759
Location of operations: 10-K pg. 38
Ownership and legal form: 10-K pg. 5, 11

Entities included in
the organization’ssustainability reporting

2-2

This report covers E2open Parent Holdings, Inc.

Reporting period,
frequency, and contact
point

2-3

Reporting period: March 1, 2022 to February 28, 2023.
Frequency: Annual Reporting
Contact point: Daniel Smith, Director of Sustainability and ESG,
daniel.smith@e2open.com

Restatements of
information

2-4

There were no restatements of information during the reporting period.

External assurance

2-5

Our ESG Report has not been externally assured.

Activities, value chain,and other business
relationships

2-6This information can be located in our 10-K pg. 6,7.

Employees

2-7This information can be located in our 10-K pg. 12, 13. See pg. 18-19 of our2023 ESG Report.

Workers who are not
employees

2-8

As of February 28, 2023, e2open does have workers that are not
employees.

Governance structure
and composition

2-9

Our governance structure is discussed in our Proxy Statement, pg. 21-32.

Nomination andselection of the highest
governance body

2-10This information can be located in our Proxy Statement, pg. 21-32.

2. Activities and Workers

3. Governance31

Indicator Name

Indicator
Number2023 Response

Chair of the highest
governance body

2-11This information can be located in our Proxy Statement, pg. 14, 21, and 32.

Role of the highest
governance bodyin overseeing themanagement of impacts

2-12

See pg. 27 in our ESG Report. This information can also be found on pg. 1215 of our 10-K and e2open’s Proxy Statement pg. 26.

Delegation of
responsibility for
managing impacts

2-13

See pg. 27 in our ESG Report. This information can also be found on
pg. 26 of our Proxy Statement and pg. 4 of our Corporate Governance
Guidelines. Please also see our NSG Committee charter.

Role of the highest
governance body insustainability reporting

2-14

This information can be located in our Proxy Statement pg. 26 and pg. 27
of our 2023 ESG Report.

Conflicts of interest

2-15This information can be located on pg. 17 of our Code of Conduct.

Communication ofcritical concerns

2-16

Critical concerns and other information are presented to the Board at least
on a quarterly basis, based on the content and subject matter.

Collective knowledge ofthe highest governance
body

2-17

This information can be located in our Proxy Statement pg. 13-20.

Evaluation of theperformance of thehighest governance
body

2-18

This information can be located in our Proxy Statement pg. 37.

Remuneration policies

2-19This information can be located in our Proxy Statement pg. 27, 40-52.

Process to determine
remuneration

2-20

This information can be located in our Proxy Statement pg. 27, 40-52.

Annual totalcompensation ratio

2-21This information can be located in our Proxy Statement pg. 62-63.

4. Strategy, Policies and Practices
Statement onsustainable
development strategy

2-22

Our sustainability strategy can be found on pg. 6-7 of our2023 ESG Report.

Policy commitments

2-23

Our Policy commitments can be found on pg. 26-29 of our 2023 ESG
Report. See our Governance Documents page for publicly posted policies.

Embedding policy
commitments

2-24

E2open’s leadership team and Board of Directors oversee the developmentof the company’s policies as well as their implementation across company
activities.

32

Indicator Name

Indicator
Number2023 Response

Processes to remediate
negative impacts

2-25

See pg. 13 in our 2023 ESG Report. Our goals and targets are underevaluation.

Mechanisms for seeking
advice and raisingconcerns

2-26

Various reporting tools are available for reporting any concerns our
employees may have. Please refer to our Code of Conduct and Ethics pg.
4. Also see our Whistleblower Policy and our Ethics and Business Conduct
Policy for e2open Suppliers.

Compliance with laws
and regulations

2-27

In FY23, e2open had no significant instances of non-compliance with laws
and regulations.

2-28

In FY23, e2open participated in the following industry organizationsaligned with our product offering.
The following organizations are a sample of organizations in line with ESG
related topics:• American Apparel andFootwear Association• Council for Supply Chain
Management Professionals• International Compliance
Professionals Association• Women in International Trade –N. California• National Customs Brokers & Forwarders Association of America• Others

Membershipassociations

5. Stakeholder engagement
Approach to stakeholder
engagement

2-29

See pg. 6 in our 2023 ESG Report.

Collective bargaining
agreements

2-30

In FY23, no employees were covered by collective bargaining agreements.

GRI 302_ Energy 2016: This Material topic covers e2open's material topic - Energy Efficiency and Renewables
Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Management of material
topics3-3

302-1 Energy
Consumption Within the
Organization

302-1

Please see pg. 14 in our 2023 ESG Report.

302-3 Energy Intensity

302-3

Our FY23 energy intensity is 8GJ/FTE and includes scope 1 and 2 energy
sources.
Please see page 14. in our 2023 ESG Report for more information.

302-5 Reductions in
Energy Requirements of
Products and Services

302-5

Please see pages 13-14 of our 2023 ESG Report.

33

Please see pg. 14 of our 2023 ESG Report for information about energy
efficiency and renewable energy.

Indicator Name

Indicator
Number2023 Response

GRI 305 Emissions 2016: This Material topic covers e2open's material topic - Climate Change and GHG Emissions
Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Management of material
topics3-3

Direct (Scope 1) GHG
Emissions

305-1

Our FY23 direct (Scope 1) GHG emissions were 309 MT CO2e. See page,
15 of our 2023 ESG Report.

Energy Indirect (Scope2) GHG Emission

305-2

Our FY23 indirect (Scope 2) GHG emission were 1,781 MT CO2e. See page,
15 of our 2023 ESG Report.

Other Indirect (Scope 3)
GHG Emissions

305-3

Our FY23 other indirect (Scope 3) GHG emissions were 2,689 MT CO2e.
See page, 15 of our 2023 ESG Report.

GHG Emissions Intensity

305-4

Our FY23 emissions intensity was 1 MT CO2e/FTE. See page, 15 of our2023 ESG Report.

Please see pg. 13-15 of our 2023 ESG Report for information about climatechange and GHG emissions.

GRI 306_ Waste 2020: This Material topic covers e2open's material topic - Solid Waste/ E-Waste
Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Management of material
topics3-3

Waste diverted from
disposal

306-4

See pg. 15-16 of our ESG Report for information about waste recycled
by e2open.

Waste directed todisposal

306-5

Information on waste disposed is not available at this time.

See pg. 16 in our 2023 ESG Report for information about waste
and e-waste.

GRI 308_ Supplier Environmental Assessment 2016: This Material topic covers e2open's material topic Environmental Impacts of Products and Services.
Management of material
topics3-3

See pg. 22 in our 2023 ESG Report for information about Employee
Health and Wellness, Training & Education.

New Suppliers That
Were Screened Using
Environmental Criteria

308-1

We do not screen suppliers using environmental criteria at this time.
E2open requires all medium- and high-risk vendors, based on internal
designation criteria, to sign e2open’s Supplier Code of Conduct.

Negative environmental
impacts in the supply
chain and actions taken

308-2

We are not aware of any negative environmental impacts in our
supply chain.

GRI 403_ Occupational Health and Safety 2018: This Material topic covers e2open's material topic - Employee
Health and Wellness, Training & Education.
Management of material
topics3-3

See pg. 22 in our 2023 ESG Report for information about Employee
Health and Wellness, Training & Education.

Occupational Health and
SafetyManagement System403-1

Please see pg. 22 of our 2023 ESG Report for information about healthand safety.

34

Indicator Name

Indicator
Number2023 Response

Hazard Identification,
Risk Assessment andIncident Investigation

403-2

We have a global Safety Committee that meets regularly to monitor global
health and safety issues and provide guidance. Please see pg. 22 of our2023 ESG Report.

Occupational healthservices

403-3

Please see pg. 22 of our 2023 ESG Report.

Worker participation,
consultation, andcommunication on
occupational health andsafety403-4

E2open has a global safety committee that meets monthly as well as safety
procedures for office-based work available to employees.

Worker Training on
Occupational Healthand Safety403-5

We have limited risk of work-related injuries and do not have training on
Occupational Health and Safety.

Promotion of worker
health403-6

E2open provides health benefits to our employees and promotes wellness
through activities and internal campaigns.

Prevention andmitigation ofoccupational healthand safety impacts
directly linked bybusinessrelationships

403-7

E2open does not have prevention or mitigation measures related to healthand safety impacts linked to business relationships.

Work-Related Injuries

403-9

While we have limited risk of work-related injuries, we have policies forreporting work-related injuries.

Work-related ill health403-10E2open provides both short- and long-term disability benefits as well as
general medical benefits to assist our employees in the case of ill health.

GRI 404_ Training and Education 2016: This Material topic covers e2open's material topic - Training
and Education.

Management of material
topicsAverage Hours ofTraining Per Year Per
Employee
Programs for Upgrading
Employee Skills andTransition Assistance
Programs
Percentage of
employees receiving
regular performanceand career development
reviews

Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.
3-3
Please see pg. 20 of our 2023 ESG Report for information about teammember training.
404-1

Please see pg. 20 of our ESG Report.

404-2

Please see pg. 20 of our 2023 ESG Report for information on training anddevelopment.

404-3

In FY23, 98% of employees participated in performance review and goalsetting sessions.
Please see pg. 19 of our 2023 ESG Report.

GRI 405: Diversity and Equal Opportunity 2016: This Material topic covers e2open's material topic – DEI.
Management of material
topics3-3

See pg. 24-25 in our 2023 ESG Report for information about Social
Impacts of Products and Services.

Diversity of governancebodies and employees

405-1

Please see pg. 22-23 of our 2023 ESG Report for diversity information.

35

Indicator Name

Indicator
Number2023 Response

Ratio of basic salary andremuneration of women
to men405-2This information is not available at this time.

GRI 406: Non-Discrimination: This Material topic covers e2open's material topic – Non-discrimination.
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Incidents of
discrimination andcorrective actions taken

406-1

We have not documented any incidents of discrimination in FY23.

GRI 408: Child Labor: This Material topic covers e2open's material topic - Human Rights
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.
See pg. 22 of our 2023 ESG Report for information about human rights.

Operations andsuppliers at significant
risk for incidents of child
labor

408-1

All new vendors and existing vendors are regularly screened against
e2open's internal Restricted Party Screening tool to ensure that they are
not on any sanctions lists, including sanctions related to violations of laborlaws.

GRI 409: Forced Labor: This Material topic covers e2open's material topic - Human Rights
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.
See pg. 22 of our 2023 ESG Report for information about human rights.

Operations andsuppliers at significant
risk for incidents offorced or compulsory
labor

409-1

All new vendors and existing vendors are regularly screened against
e2open's internal Restricted Party Screening tool to ensure that they are
not on any sanctions lists, including sanctions related to violations of laborlaws.

GRI 410: Security Practices 2016: This Material topic covers e2open's material topic - Network and Data Security,
PrivacyManagement of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Security personnel
trained in human rights
policies or procedures

410-1

Please see e2open’s Human Rights Statement and Ethics and BusinessConduct Policy for e2open Suppliers for more information regarding
human rights.

GRI 411_ Rights of Indigenous Peoples 2016: This Material topic covers e2open's material topic - Human Rights
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Incidents of violations
involving rights ofindigenous peoples

411-1

We do not have any documented incidents of violations involving therights of indigenous peoples.

GRI 413_ Local Communities 2016: This Material topic covers e2open's material topic - Social Impacts of Products
and Services
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Operations withlocal community
engagement, impact
assessments, anddevelopment programs

413-1

See pg. 24-25 of our 2023 ESG Report for information about community
engagement.

36

Indicator Name

Indicator
Number2023 Response

Operations withsignificant actual andpotential negative
impacts on local
communities

413-2

We do not have any operations that we identify as having any significant
negative impacts on local communities.

GRI 414_ Supplier Social Assessment 2016: This Material topic covers e2open's material topic - Human Rights,
Social Impacts of Products and Services
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

New suppliers that werescreened using social
criteria

414-1

While e2open does not publish this information, we do evaluate all new
suppliers based on their commitment to human rights.

Negative social impacts
in the supply chain andactions taken

414-2

We are not aware of any negative social impacts in our supply chain in
FY23.

GRI 418: Customer Privacy 2016: This Material topic covers e2open's material topic - Network and Data Security,
PrivacyManagement of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Substantiatedcomplaints concerning
breaches of customer
privacy and losses ofcustomer data

418-1

This information is not available at this time.

Extra Material Topics
GRI 206: Anti-competitive Behavior
Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Legal Actions for AntiCompetitive Behavior,Anti-Trust, And
Monopoly Practices

206-1

E2open does not have any current or pending legal actions related to anticompetitive behavior, anti-trust, or monopoly practices.

Management of material
topics3-3Please see pg. 6 in our 2023 ESG Report for information regarding
e2open’s management practices of our established material topics.

Operations assessed
for risks related tocorruption

205-1

We have not identified any operations with risks related to corruption.

Communication andtraining about anticorruption
policies and procedures

205-2

E2open requires annual compliance training for FCPA, GDPR, and ourCodes of Conduct and Ethics.

Confirmed incidents ofcorruption and actions
taken

205-3

E2open had no incidents of corruption in FY23.

GRI 205: Anti-Corruption

37

SASB IT Services andSoftware Standard
The following table highlights e2open’s responses to the metrics outlined in the Sustainability Accounting Standards
Board (SASB) Index for the Software & Information Technology (IT) Services.

Sustainability Accounting Standards Board (SASB)
Topic

Environmental
Footprint ofHardware
Infrastructure38

Accounting Metric

Code

FY23 Response(1) Total energy
consumed(2) percentage gridelectricity(3) percentage
renewable

TC-SI-130a.1

See pg. 14 in our 2023 ESG Report for information
about energy.

(1) Total water
withdrawn, (2)total water
consumed,
percentage of eachin regionswith High orExtremely HighBaseline Water
Stress

TC-SI-130a.2

See pg. 16 in our ESG Report.
Our water data has continued to be modeled basedon limited facility data. E2open does lease facilities
in high baseline water stress areas (India).

Discussion of
the integrationof environmental
considerations into
strategic planningfor data center
needs

TC-SI-130a.3

See pg. 13-14 in our 2023 ESG Report.

Sustainability Accounting Standards Board (SASB)
Topic

Data Privacy& Freedom ofExpression

Data Security

39

Accounting Metric

Code

FY23 Response

Description ofpolicies andpractices relating
to behavioral
advertising and user
privacy

TC-SI-220a.1

Please refer to our Privacy Policy.

Number of users
whose information isused for secondary
purposes

TC-SI-220a.2

We do not have any users whose information is used
for secondary purposes. (0)Total amount ofmonetary losses
as a result oflegal proceedings
associated with user
privacy

TC-SI-220a.3

This information can be located in our 10-K pg. 39.

(1) Number oflaw enforcement
requests for user
information,(2) number of users
whose information
was requested,(3) percentage
resulting in
disclosure

TC-SI-220a.4

We do not disclose this information due to its
sensitive nature.

(1) Number oflaw enforcement
requests for user
information, (2)number of users
whose information
was requested, (3)percentage resulting
in disclosure

TC-SI-220a.5

In FY23 there were no instances of productcensorship due to government required monitoring.

(1) Number ofdata breaches,(2) percentage
involving personallyidentifiable
information (PII),(3) number of users
affected

TC-SI-230a.1

In FY23, e2open experienced no material data
breaches.

Description of
approach toidentifying andaddressing data
security risks,
including useof third-party
cybersecurity
standards

TC-SI-230a.2

This information can be located in our 10-K pg. 24.

Sustainability Accounting Standards Board (SASB)
Topic

Recruiting &Managing a Global,
Diverse & Skilled
WorkforceIntellectual
Property Protection& Competitive
Behavior

Managing
Systemic Risks
from Technology
Disruptions

Activity Metrics

40

Accounting Metric

Code

FY23 Response

Percentage of
employees that are(1) foreign nationals
and (2) locatedoffshore

TC-SI-330a.1

Please refer to pg. 18 of our 2023 ESG Report for
information about global workforce demographics.

Employeeengagement as apercentage

TC-SI-330a.2

See pg. 19 in our 2023 ESG Report for information
about team member engagement.

Percentage of
gender and racial/ethnic grouprepresentation for(1) management,(2) technical staff,and (3) all other
employees

TC-SI-330a.3

Please refer to pg. 23 in our 2023 ESG Report.
Racial/ethnic data is available for U.S.- based
employees only. Segmentation reported as People
Manager and Individual Contributors at this time isgender diversity only.

Total amount ofmonetary losses
as a result oflegal proceedings
associated with
anticompetitive
behavior regulations

TC-SI-520a.1

In FY23, there were no monetary losses as aresult of legal proceedings associated with
anticompetitive behavior regulations.

Number of (1)performance issuesand (2) service
disruptions; (3) totalcustomer downtime

TC-SI-550a.1

Please see pg. 29 of our 2023 ESG Report. In FY23,
we issued two SLA (Service Level Agreement)
credits. There were two notable service disruptions:
one for 465 minutes, and one for 65 minutes.
Average downtime was 0.03%

Description ofbusiness continuity
risks related todisruptions ofoperations

TC-SI-550a.2

This information can be located in our 10-K pg. 9,15-17, 26-28.

(1) Numberof licenses orsubscriptions, (2)percentage cloudbased

TC-SI000.A

See pg. 14 in our 2023 ESG Report.

(1) Data processing
capacity, (2)percentage
outsourced

TC-SI000.B

1) Computing power varies and is tracked forphysical and virtual operations. Data processing
capacity varies depending on environment. 2) No
processing of client transaction data is outsourced(1) Amount ofdata storage,(2) percentage
outsourced

TC-SI000.C

This information is not available at this time.

RESG231

E2open and the e2open logo are registered trademarks of e2open, LLC. Moving as one. is a trademark of e2open, LLC. All other trademarks, registeredtrademarks, or service marks are the property of their respective owners.

9600 Great Hills Trail, Suite 300E, Austin, TX 78759 | Tel. 1.512.425.3500 | e2open.com