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US006873981B2
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United States Patent(10) Patent No.:

Nareddy et al.

(45) Date of Patent:

METHOD AND SYSTEM FOR PARSINGNAVIGATION INFORMATION(75)

Inventors: Krishnamohan Nareddy, Redmond,
WA (US); Radha Krishna Uppala,Redmond, WA (US)(73)

Assignee: Revenue Science, Inc., Bellevue, WA(US)

6,094,672 A
6,105,020 A
6,112,238 A
6,151,584 A
6,151,601 A
6,157,618 A

US 6,873,981 B2
Mar.29,2005* 7/2000 Willie et al. ................ 709/2028/2000 Lindsay et al.

* 8/2000 Boyd et al. ................. 709/224
11/2000 Papierniak et al.
11/2000 Papierniak et al.
* 12/2000 Boss et al. .................. 370/252(Continued)( *)Notice:(21)

Appl. No.: 10/320,092(22)

Filed:

Subject to any disclaimer, the term of thispatent is extended or adjusted under 35
U.S.C. 154(b) by O days.

Dec. 16, 2002
Prior Publication Data

(65)

US 2003/0144988 Al Jul. 31, 2003

Related U.S. Application Data
( 62)

Division of application No. 09/613,847, filed on Jul. 11,2000.

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(52)
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Int. Cl.7 ................................................ G06F 17/30
U.S. Cl. ............................................ 707/3; 707/200
Field of Search ................................. 707/3-6, 200;709/200, 202
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Primary Examiner-Dyen Le
Assistant Examiner-Hanh Thai
(74) Attorney, Agent, or Firm-Perkins Coie LLP(57)

ABSTRACTA method and system for providing customers with access toand analysis of event data is provided. The event data may
be stored in log files and supplemented with data from othersources, such as product databases and customer invoices. Adata warehouse system collects customer data from thecustomer web sites and stores the data at a data warehouseserver. The data warehouse server interacts with the customer servers to collect to the customer data on a periodic
basis. The data warehouse server may provide instructions tothe customer servers identifying the customer data that is to
be uploaded to the data warehouse server. When the data
warehouse server receives customer data, it converts thecustomer data into a format that is more conducive toprocessing by decision support system applications bywhich customers can analyze their data.

12 Claims, 19 Drawing Sheets