Software Implementation Specialist
Job Description:
Do you want to be part of a brand new team full of extraordinary experts and take part instarting up our business presence Worldwide? Are you ready to play a key role inJobCTRL®’s life? If so, then we want to talk to you.
As a Software Implementation Specialist, it would be your responsibility to handle theend-to-end configuration of JobCTRL® for new clients. You will work closely with our Sales
Team and clients by getting the complete business requirements from them, andconfigure JobCTRL® to meet the clients’ business needs. The ideal candidates have astrong background in configuring business software applications, can handle multiple
implementations/configurations at one time, and enjoy working in an enthusiastic teamwith a positive attitude.
The job’s main aim is to ensure a smooth and easy JobCTRL® on-boarding experience forour clients.
IMPLEMENTATION & DEPLOYMENT
Setting up the organizational structure, registering employees, creating rules,
creating company specific settings etc.,
Manage multiple implementations of small, medium and large size clients within
the time allotted for each project.
PROCESS ANALYSIS
Oversees the clients’ processes, workflows, used tools before for the configurationof JobCTRL®,
Defines the best configuration of JobCTRL® as per the clients’ business needs.
CONSULTANCYProactively contacts clients during the implementation process to assess theirsatisfaction,
Provide continuous consultancy and process improvement advisory services forthe clients,1

Manage all configuration communications externally and internally.
SUPPORT
Supporting the sales team in technical questions, taking part in client meetings
occasionally,
Provide in-depth technical support for customer service delivery via telephone,
written correspondence, or electronic service regarding technically complex
problems.

Maintain strong working knowledge of JobCTRL® and upcoming releases.
Take proactive ownership in identifying and recommending product improvements basedon key data points.
Any other ad – hoc duties as required or assigned.

Desired Skills and Experience
Preferred Qualifications and Experiences:2+ years of implementation and configuration experience with any businesssoftware (hosted and cloud-based too),
Ability to handle multiple implementations/configurations at one time,
Ability to adapt to new things quickly,
Ability to size up and see through back office processes (process analysis),Excellent analytic thinking skills,
Proficient in the use of Windows operating systems and Windows based softwareenvironments,
Confident usage of regular expressions,
General JavaScript knowledge,
Proficient in the use of Excel (Pivot tables),The ability/willingness to travel.
Preferred Additional Skills:
Good communication skills,
Good attention to detail and accuracy with input,
Works well under pressure and to deadlines,
Experience of working at an international company
Good written/spoken English knowledge.

2About this company
JobCTRL® Inc. is an innovative software developer company with offices in Europe andthe US. Its flagship product – JobCTRL® – is a highly innovative resource planning andproductivity management solution. It has already proved in several business sectors
among market leading companies (e.g. Aegon, Telenor, T-Group. etc.) in the EU. Its
steadily growing market share proves that JobCTRL® innovatively address real efficiency
problems and its patent protected solution can successfully satisfy a real market demand.
JobCTRL® has committed to international growth and is looking forward to building
recognizable local presence Worldwide to develop firm positions.

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