Investor Update FY2023

Day 1

Simplify
HiringRecruit Holdings Co., Ltd.

Recruit
Holdings
Investor Update FY2023
March 27 - 29, 2024 (JST)FY2023 stands for the period ending on March 31, 2024.
FY2023は2024年3月期を意味します。

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Introduction
Matthew Kolby
Head of Institutional Investor
Strategy, Recruit Holdings
Vice President of Investor Relations andStrategic Planning, Indeed

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Recruit Investor Update

Three strategic pillars combining our historical strengths with future opportunities

1

2

3

Simplify
HiringHelp Businesses
Work Smarter

Prosper
Together

March 26 (US) / March 27 (JP)March 28

March 29

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1

Simplify
HiringMake it easier and faster for
people to get jobs

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2

Help Businesses
Work Smarter
Improve performance andproductivity for business clientsin Japan

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3

Prosper Together
Our commitment tosustainability andenvironmental, social andgovernance (ESG) goals

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Recruit Holdings: Simplify Hiring: Agenda - Day 1
Simplify Hiring: Strategic Overview

Hisayuki "Deko" Idekoba - President and CEO Recruit Holdings

Simplify Hiring with Indeed: Strategy and Vision

Chris Hyams - CEO, Indeed

Product Highlight - Job Seeker

Maggie Hulce - EVP and GM, Job Seeker, Indeed

Product Highlight - Employer

Raj Mukherjee - EVP and GM, Employer, Indeed

Monetization

Chris Hyams

Simplify Hiring in Japan
Product Highlight - Indeed PLUS

Simplify Hiring in Staffing: Innovation

Yoshihiro "Yoshi" Kitamura - EVP and Head of Matching & Solutions Business, Recruit Holdings
Masamichi Yamaguchi - SVP of Product for HR Solutions, Recruit Co.
Rob Zandbergen - EVP and Head of Staffing Business, CEO, RGF Staffing

Break
Executive Q&A

Deko, Chris, Maggie, Raj, Rob
1-1-8

Disclaimer
Forward-Looking Statements

This material contains forward-looking statements, which reflect the Company’s assumptions, estimates and outlook for the future based on information available to the Company and the Company’s plans and expectations

as of the date of this material unless the context otherwise indicates. There can be no assurance that the relevant forward-looking statements will be achieved. Please note that significant differences between suchforward-looking statements and actual results may arise due to various factors, many of which are outside the Company’s control, including changes in economic conditions, changes in individual users’ preferences andbusiness clients’ needs, competition, changes in the legal and regulatory environment including changes in laws and regulations or guidance, interpretation, enforcement or practice relating to laws and regulations,fluctuations in foreign exchange rates, climate change or other changes in the natural environment, the impact of the spread of COVID-19, the occurrence of large-scale natural disasters, and other factors. Accordingly,

readers are cautioned against placing undue reliance on any such forward-looking statements. The Company has no obligation to update or revise any information contained in this material based on any subsequentdevelopments except as required by applicable law or stock exchange rules and regulations.

Third-Party Information

This material includes information derived from or based on third-party sources, including information about the markets in which the Company operate. These statements are based on statistics and other information fromthird-party sources as cited herein, and the Company has not independently verified and cannot assure the accuracy or completeness of any information derived from or based on third-party sources.

Notes Of This Material

This material has been prepared for the sole purpose of providing general reference information. Neither this material nor any of its contents may be disclosed or used by any third party for any other purpose without theprior written consent of the Company. The Company makes no representation as to the accuracy or completeness of the information contained in this material and shall not be liable for any loss or damage arising from theuse of this material.

Limitation of Key Metrics

The numbers for our key metrics, which include our “monthly Unique Visitors” and Job Seeker Profile claims are calculated using internal company data based on the activity of user accounts or website visitors. We define“monthly Unique Visitors” as the number of unduplicated (counted only once) visits to an Indeed website on a device over the course of a specified time period. The Unique Visitor counts referenced are an average of eachmonth’s total of distinct cookie IDs visiting Indeed’s site between April-September 2023. Unique Visitors may not be an accurate representation of actual users of Indeed. Indeed measures Unique Visitors based on its own
internal methodology, which may not be comparable with similarly reported metrics by other companies or third-parties. For more information, please visit: indeed.com/about/methodology. Glassdoor’s “Unique Visitors” isbased on data received via Google Analytics, and represents the peak monthly number of distinct cookie IDs visiting Glassdoor's site between October-December 2023. An Indeed “Job Seeker Profile” is defined as an accountidentified as a job seeker with a unique email address which has been confirmed by our validation process. Job Seeker Profiles can create and upload resumes to Indeed, and can be set to viewable to employers on Indeed.

While these numbers are based on what we believe to be reasonable estimates of our user base for the applicable period of measurement, there are inherent challenges in measuring usage of our products across large online
and mobile populations around the world. In addition, we are continually seeking to improve our estimates of our user base, and such estimates may change due to improvements or changes in technology or our
methodology.

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免責条項
将来見通しに関する注意事項
本資料には、将来の見通しに関する記述が含まれています。将来の見通しに関する記述には、別段の記載がない限り本資料の発表日現在における当社が入手可能な情報並びに当社の計画及び見込みに基づいた当社の想定、将来の見通し及び推測が含まれますが、これらが達成される保証はありません。経済状況の変化、個人ユーザーの嗜好及び企業クライアントのニーズの変化、他社との競合、法令、ソフトロ
ー又は実務慣行の変化を含む法規制の変化、為替レートの変動、気候変動を含む地球環境の変化、新型コロナウィルス感染症の拡大による影響、大規模自然災害の発生その他の様々な要因により、将来の予測・見通しに関する記述は実際の業績と大幅に異なる場合があります。したがって、将来見通しに関する記述に過度に依拠することのないようお願いします。当社は、適用ある法令又は証券取引所の規則により要求される場合を除き、本資料に含まれるいかなる情報についても、今後生じる事象に基づき更新又は改訂する義務を負うものではありません。

外部資料に関する注意事項
本資料には、当社が事業を行っている市場に関する情報を含む、外部の情報源に由来し又はそれに基づく情報が記述されています。これらの記述は、本資料に引用されている外部の情報源から得られた統計
その他の情報に基づいており、それらの情報については当社は独自に検証を行っておらず、その正確性又は完全性を保証することはできません。

本資料の利用に関する注意事項
本資料は、一般的な参考情報の提供のみを目的に作成されたものです。本資料及びその記載内容について、第三者が、当社の書面による事前の同意なしに、その他の目的で公開し又は利用することはできません。当社は、本資料に含まれる情報の正確性又は完全性について表明するものではなく、本資料の使用から生じるいかなる損失又は損害についても責任を負いません。

指標に関する注意事項「月間ユニークビジター数」や「求職者プロフィール」を含むIndeedの主要指標の数値は、ユーザーアカウントまたはウェブサイト訪問者のアクティビティに基づく社内データを使用して計算されています。当社では、「月間ユニークビジター数」を、指定された期間中にIndeedのウェブサイトをあるデバイスで閲覧した重複のない（1回のみカウントされる）数と定義しています。参照したユニークビジター数
は、2023年4月から9月の間にIndeedのサイトを訪問した個別のクッキーIDの各月の合計の平均値です。ユニークビジター数はIndeedの実際のユーザーを正確に表しているとは限りません。Indeedは独自の方法に基づいてユニークビジターを測定しており、他社または第三者が報告した指標と比較できない場合があります。詳細はindeed.com/about/methodologyをご覧ください。Glassdoorの「ユニークビジター数」は、Googleアナリティクスを通じて入手したデータに基づき、2023年10月から12月の間にサイトを訪問したクッキーIDの月間ピーク数を示しています。Indeedの「求職者プロフィール」とは、当社の検証プロセスによって確認された固有のメールアドレスを持つ求職者のアカウントと定義しています。Indeedでは、求職者プロフィールとして、経歴書を作成およびアップロードすることができ、更に求人企業が閲覧できるように設定することができます。
これらの数値は、該当する測定期間における当社のユーザーベースの合理的な推定値であると当社が考えているものに基づいていますが、世界中の大規模なオンラインおよびモバイル集団における当社製品の利用状況を測定することには固有の課題があります。加えて、当社は継続的にユーザーベースの推定値を改善するよう努めており、技術や手法の改善や変更により推定値が変更される可能性があります。

1-1-10Simplify Hiring
Hisayuki “Deko” Idekoba
Representative Director,
President and CEO
Recruit Holdings Co., Ltd.

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Connecting
people to jobs

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Finding a job can beeasier and more efficient

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Technology can bring
the touch of a personal
recruiter to everyone

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There’s still a lot of
manual work

1-2-16

Significant opportunity to simplify hiring with AI
HR Technology SBU

Matching & Solutions SBU

Staffing SBU

Simplify hiring across all Strategic Business Units

1-2-17

Simplify hiring across all Strategic Business Units
HR Technology SBU

Matching & Solutions SBU

Staffing SBU

1-2-18

Image TBD

Simplify Hiring with Indeed

Strategy
and Vision
Chris Hyams
CEO
Indeed

1-3-19

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1-3-21

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Indeed is the #1 job site in the world
FoundedHeadquarters

Employees2

2004

Austin~12,500

Unique Monthly Visitors3

Employers4

Hires per Minute5

350M+

3.5M+

23

Revenue6

Adjusted EBITDA6

Adjusted EBITDA Margin6

(LTM)

(LTM)

(LTM)

$7.19B$2.47B

34.4%

Source: 1 Comscore, Total Visits, June 2023; 2 As of December 31, 2023; 3 Indeed internal data, average monthly
Unique Visitors April –July 2023; 4 Indeed data, 2023; 5 Indeed data, 2023 average; 6 HR Technology for the 12months ended December 31, 2023. USD Adjusted EBITDA = USD Revenue x Adjusted EBITDA Margin (JPY)1

Indeed job sites

60+ countries
28 languages

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SearchSearchMarketplace
Click

Apply

InterviewHire

1-3-24

Job Boards

Job Boards

Company Site

2004
Placement Firm
Staffing Company

Placement Firm

Company Site

Job Boards

Online job searchstate of the art –Classified Ads
Key Challenges

Job Seeker

Job Boards
Company Site

Job Boards

Only see jobs that are advertised

Employer
Pay regardless of results

Staffing Company
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Classified Ads → Search Engine

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Indeed’s founding principles answer key challenges
Key Challenges

Job Seeker
Only see jobs that are advertised

Employer
Pay regardless of results

IndeedJob Seeker FirstPay for Performance

1-3-27

Marketplace question:

Who comes first?
We put job seekers first

1-3-28“What’s best for the job seeker?”Job Boards

IndeedDozens of sites to find jobs

One search, all jobs

Contact information shared

Protect job seeker privacy

Fake jobs

Trust and safety

1-3-29What’s best forjob seekers isbest for employers

1-3-30Pay for Performance

We get paid when
we deliver value

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Sponsored Jobs: Pay Per Click job advertising

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Aligned withour customers

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Aligned withjob seekers

1-3-34More Jobs

Indeed’s growth
was driven by
an SEO flywheel

SEM2

SEO1

Traffic

More Revenue

More Job Seekers

More Employers

1 Search Engine Optimization; 2 Search Engine Marketing

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SEO flywheel
drove Indeed
to #1 in traffic

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Next step of our strategy evolution began in 2011

Classified Ads → Search Engine

Search Engine → Marketplace2004 — 20102011 +

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Job Seeker Journey
Search

Click

Apply

InterviewHire

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Simple, fast, and relevant search forjob seekers driven by aggregation

IndexedJob Seekers

Career Sites
Agencies
Job Boards

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Search engine – job seeker journey

SearchSearchClick?

1-3-40Search engine – job seeker journey→ most important steps off platform
SearchSearch

Click

Apply

InterviewHire

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Transform from search engine to marketplace

SearchSearchMarketplace
Click

Apply

Interview

Hire

Two-sided marketplace

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ATS
Applicant Tracking System

IndexedJob Seekers

Career Sites
Agencies
Job Boards

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ATS

Applicant Tracking System

Post jobs
Message and manage candidates
Track status and outcomes

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Hosted jobs enabled employers
to post jobs directly on Indeed

IndexedCareer Sites

Job Seekers

Agencies
Job Boards
HostedDirect
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Hosted Jobs – Simple Indeed ATS

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Indeed Apply simplified thejob seeker experience on Indeed

Apply on Company Site

Apply Now

Indexed Jobs

Hosted Jobs

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Indeed Apply became theconversion point forgetting job seeker resumes

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Indeed Apply enabled the first step inthe transformation to a marketplace
SearchSearchMarketplace
Click

Non Indeed Apply

ApplyInterview

Hire

Indeed Apply

1-3-49More Jobs
More Employer
Accounts

AI is accelerating ourmarketplace flywheel,creating more value forall stakeholders

More Outcome Data

More Data
About Jobs

AI
Matching

More Connectionsand Hires

More TrafficMore Job Seeker
Accounts

More Data About
Job Seekers

1-3-50With Indeed Apply Sync API, every job
can be a marketplace job•

Syncs jobs from ATS → Indeed, including screener
and EEO1 questions•

Simplifies job application experience for indexed jobs•

Syncs completed applications from Indeed → ATS

300+

applicant tracking systems

1 Equal Employment Opportunity

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Job Sync
Automatically publish jobs
from an ATS to Indeed

The ATS Sync API brings
ATS jobs, candidates, anddisposition data into theIndeed platform to
improve AI matching

Indeed Apply Sync
Enable Indeed’s easy apply
process for all jobs publishedfrom an ATS

ATS

Candidate Sync

Sync

Sync candidates on
Indeed to an ATS

Disposition Sync1
1 Disposition provides insights into how job applications andapplicants are advancing through the hiring funnel from apply
to phone screen to interview to offer to hire

Share ATS disposition
status with Indeed
1-3-52

Less than 50% of jobs are Indeed Apply-enabled
Indeed Apply %
50%
40%
30%
20%
10%
0

2015

2016

2017

2018

2019

2020

2021

2022

2023

Source: Percent of all jobs on Indeed that have the Indeed Apply feature enabled, allowing job seekers to apply to the job directly on Indeed, 2014-2023

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Indeed Apply grows hires and revenue

5X
applies

1

2.5X
hires

1

2X

2

$ / job

Source: 1 Indeed data (worldwide), Tracking on non Indeed Apply applications may be limited;
2 Indexed Indeed Apply enabled compared to Indexed Indeed Apply not enabled

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Leading global two-sided talent marketplace
World’s leading job site1

Job Seekers

23 hires4
per minuteUnique Monthly Visitors

Employers
Employers using
Indeed to hire

Indeed: 350M+2
Glassdoor: 55M+ 3

5

3.5M+
Leader on job and company insights

Source: 1 Comscore, Total Visits, June 2023; 2 Indeed Internal Data, average monthly Unique Visitors April - July 2023; 3 Based on data received via Google
Analytics and represents the peak monthly number of distinct cookie IDs visiting Glassdoor's site between October-December 2023; 4 Indeed data, 2023
average. See P19 of “Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)” for calculation methodology; 5 Indeed data, 2023.
Please see disclaimer for definition of Unique Visitors

1-3-55

Product offering aligned to marketplace opportunity
SearchSearchMarketplace
Click

Apply

Interview

Hire

Attract

Connect

Hire

Interested candidates

Quality, engaged candidates

Hires

Sponsored Jobs without Indeed Apply

Sponsored Jobs with Indeed Apply

Indeed Hire

Employer Branding

Smart Sourcing

Indeed Flex

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Clear strategic framework
Goals

Strategy

Grow # hires

Strategic Priorities

01

Grow marketplace effectiveness —reach, matching, and connections

02

Effectively monetize marketplace opportunities

Search →Marketplace
Grow revenue

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Grow marketplace effectiveness
Maggie Hulce

01

Broad Reach

02

Best Matching

03

Faster Connections

EVP and General Manager,
Job Seeker

Raj Mukherjee
EVP and General Manager,
Employer

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Indeed Product Highlight

Job Seeker

Make getting a job simpler,
faster, and more humanMaggie Hulce
EVP and General Manager, Job Seeker
Indeed1

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Job Seeker First
is our keystone value

Job Seeker FirstPay for Performance

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We want to help job seekers find better workso they can live better lives

76%“Better work results inhaving a better life”

66%“There is a better job
out there for me”

Source: Indeed Survey, 2023, US, CA, UK, FR, DE, NL, AU, IN, IT, n=22,564

1-4-62Our Vision

Every worker’s
trusted careercompanion

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Job seekers are clear
about what they want
ExploreApply

Interview

Understand my options
for jobs and companies

Find jobs that fit my skills
and preferences

Connect with a real
person and be seen
for what I can do

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Job seekers encountermany pain points
ExploreApply

Interview

~50%

~50%

~80%

of US jobs are still
missing salary1

are looking for for 2+
different types of jobs2

have applied andnever heard back3

Source: 1 Indeed data, US; 2 Indeed survey, 2022, n=708; 3 Harris Poll on behalf of Indeed, 2023, n=2,053

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01
Our three-partstrategy

Broad Reach
All the jobs in one place, along with authentic
company reviews, career guides and salary info

02

Best Matching

03

Faster Connections

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01: Broad Reach

We are a leading job site by traffic in 20+ countries#1#2

CanadaBrazilUnited States

PolandMexicoAustria

United Kingdom

Spain

FranceGermany

Ireland

Switzerland

BelgiumHong Kong

Netherlands

VietnamSwedenAustralia

Italy
South Africa
Japan
Singapore
Source: #1 job site rank measured by traffic as determined by SimilarWeb, Comscore or Médiamétrie depending on the market, October 2023.
#2 job site rank measured by traffic as determined by SimilarWeb, Comscore or Médiamétrie depending on the market, October 2023.
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01: Broad Reach

Indeed is top of mind for job seekers in our key markets
Global Indeed Labor Force Unaided Consideration
CY'2020
68%

71%

67%
58%

55%

50%

CY'2023

48%

49%

44%

36%
17%

15%

United States
Rank:

1st

CanadaUnited Kingdom

Germany

Netherlands

Japan

1st

1st

1st

1st

1st

Source: Based on Indeed Brand Awareness Surveys, 2020 & 2023.
Unaided Consideration (UAC) = The percentage of people who would consider using Indeed when searching for a new job.
UAC Questions in survey = “Imagine that you’re in the process of searching for a new job. If you could only use one job site or online
source, which would you use?” + “What other job sites or online resources would you consider using?” Responses are open-ended
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01: Broad Reach

And this holds for all major Industries
US Unaided Consideration Rates by Industry, CY 2023

Labor Force

Healthcare

Finance and Banking

Technology

68%

78%

67%

64%

Source: Based on Indeed Brand Awareness Survey, 2023

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01: Broad Reach

We’ve doubled our monthly Unique
Visitors over the last 10 years
Indeed Unique Visitors, Millions
400
330

350
300

250

250
200

175

200

200

200

2016

2017

2018

250

350

250
200

150
100
50
0

2015

2019

2020

2021

2022

2023

2024

Source: 2015 - 2023: Indeed Internal Data, average monthly Unique Visitors October - March 2014-2023, respectively; 2024: Indeed Internal Data,
average monthly Unique Visitors June - December 2023. Please see disclaimer for definition of Unique Visitors.

1-4-7001: Broad Reach

While most visitors come to Indeed to explore jobs, our depth incompany and salary insights drives additional engagement

~1B

~1B

company ratingssalary insights

Place screenshot here

Source: Indeed data (worldwide)

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01: Broad Reach

Beyond exploring jobs andcompany insights, job seekers
start applications on Indeed+20%

Number of job seekers who started an
application on Indeed 2023 vs. 20221

Source: 1 Indeed data (worldwide); 2 Top occupations in order ofstarted applications on Indeed, 2023

Top 10 Occupations2
01

Sales and Retail

02

Food and Beverage

03

Operations and Management

04

Supply Chain and Logistics

05

Healthcare

06

Technology

07

Transportation

08

Manufacturing and Utilities

09

Finance and Accounting

10

Community and Human Services
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01: Broad Reach

Miranda MoonMM

Job seekers share skills andpreferences through profiles
that help us tailor theirexperience on Indeed

525M+

Place screenshot here

Global job seeker profiles

Source: Indeed data (worldwide), job seeker accounts
that have a unique, verified email address

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01: Broad Reach

Job seekers are increasingly
allowing employers to view theirprofiles and reach out on Indeed

Job seekers who receive an outreach are

2X more likely

to connect with an employer than thosethat apply on their own

Source: Indeed data (worldwide)

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Our three-partstrategy

01

Broad Reach

02

Best Matching03

All the jobs in one place, along with authentic
company reviews, career guides and salary info

Personalized job and career recommendations basedon understanding of your skills and preferences

Faster Connections

1-4-75

02: Best Matching

Understand skills and attributes

Excellent personalized
matching requires
understanding, collecting
and validating skills andpreferences from both sides

Collect from job seekers and jobs
Validate and suggest skills
Personalize matches
Use feedback loop

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02: Best Matching: Understand skills and attributes
RN (Registered Nurse) - Night Shift

Our industry-leading
understanding ofoccupations powers
our AI/ML models forbetter matching
We understand 10K unique
attributes (skills, licenses,
settings, schedules, benefits,pay) across ~900 occupations

We have an immediate full-time opening for a Registered
Nurse (RN) on Night Shift. Attendance Bonus Offered- $75.00
per pay period! Must have the flexibility to work every otherweekend and holidays. Positions are 12 hour shifts.

Occupation
Shift
Job Type
Skill
Credential
BenefitYou’ll be responsible for:Nursing care delivery, such as IV therapy, treatments, med
administration, and other clinical needs according tophysician’s orders and patient plan of care. Performs
comprehensive assessments within the scope of the nursing
practice and respond to patient change in conditions.
Oversees the activities of the nursing assistants.
You’ll need to have:
Current Ohio RN license, strong documentation skills,
experience with Point Click Care (PCC) is a plus, instructor-led
CPR certification or willing to obtain upon hire, solid work
history with excellent attendance and punctuality, and ability
to respect all members of the healthcare team.
Hillandale offers an impressive collection of benefits!
Holiday pay, Shift Pick-Up bonus pay, Night Shiftdifferential pay, Employee Referral bonus pay, Extra
Differential on Friday and Saturday nights

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02: Best Matching: Understand skills and attributes

Occupation-specific understanding delivers
customized job seeker experiences

Work SettingSpecialty

License

Shift

Hospital (1,134)
Clinic (505)
Acute care (438)In-person (430)Outpatient (360)
Inpatient (308)Medical-Surgical (838)
Critical and Intensive Care (726)Surgery(595)Home Health (555)
Cardiology (535)
Pediatrics (406)

RN License (3,755)
LPN (336)
CNA (82)
LVN (31)
Certified Nurse Practitioner (17)APRN (4)On call (242)
Evening shift (231)
3x12 (184)
PRN (174)
Per diem (157)
No weekends (128)
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02: Best Matching: Collect data from job seekers and jobs

Job seekers share qualifications andpreferences not only while updating theirprofile, but also during the job search process

Across both qualifications and preferences,
we collected 2B unique data points in 2023

Source: Indeed data (worldwide). Qualifications can include skills, certifications, licenses,
degrees, fields of study, and other facts that describe the job seeker's capabilities andexperiences. Preferences are sentiment data about job details, like job title, company, pay,
location, remote type, job type (employment type), work schedule, and industry.
1-4-7902: Best Matching: Collect data from job seekers and jobs

Job seekers share qualifications andpreferences not only while updating theirprofile, but also during the job search process

Across both qualifications and preferences,
we collected 2B unique data points in 2023

Source: Indeed data (worldwide). Qualifications can include skills, certifications, licenses,
degrees, fields of study, and other facts that describe the job seeker's capabilities andexperiences. Preferences are sentiment data about job details, like job title, company, pay,
location, remote type, job type (employment type), work schedule, and industry.
1-4-8002: Best Matching: Collect data from job seekers and jobs

Job seekers share qualifications andpreferences not only while updating theirprofile, but also during the job search process

Across both qualifications and preferences,
we collected 2B unique data points in 2023

Source: Indeed data (worldwide). Qualifications can include skills, certifications, licenses,
degrees, fields of study, and other facts that describe the job seeker's capabilities andexperiences. Preferences are sentiment data about job details, like job title, company, pay,
location, remote type, job type (employment type), work schedule, and industry.
1-4-81

02: Best Matching: Collect data from job seekers and jobs

Pay information onjobs is a priority forjob seekers
Jobs with pay get 30% more started
applications per impression1. We have pay
from the employer for ~50% of US jobs.

Source: 1 Indeed data, US

1-4-82

02: Best Matching: Validate and suggest skills
Indeed Assessments

We help validate skills
to demonstrate job
seekers’ capabilities to
employers

Years in skill

Skill connect

1B+ assessments taken
on 900+ types of skills

1-4-83

02: Best Matching: Personalize matches
Homepage Feed

Invite to Apply

AI-driven personalized job
recommendations now
drive 60% of sponsored
started applications andhelp job seekers findrelevant jobs faster

Source: Indeed data (worldwide)

1-4-84

02: Best Matching: Personalize matches

New Generative AI
job exploration showing a

17% increase instarted applications

Source: vs. blank query, Indeed data (worldwide)

1-4-85

02: Best Matching: Personalize matches

We use the information we have collected to steer job seekers
to jobs where they are more likely to get hired
QualifiedUnqualified

Recommendations
to improve quality

1-4-86

02: Best Matching: Use feedback loop

ResumePreferences

Qualifications

Job
Seekers

Assessments

Match
Feedback

We use all this data about
job seekers to feed our AI
models and improve ourmatch recommendations

Behavior

1-4-87

Our three-partstrategy

01

Broad Reach

02

Best Matching

03

Faster Connections

All the jobs in one place, along with authentic
company reviews, career guides and salary info

Personalized job and career recommendations basedon understanding of your skills and preferences

Tools to help you showcase your skills, apply,interview and ultimately get hired faster on Indeed

1-4-8803: Faster Connections

Four critical elements to enabling
faster connections on Indeed

Mobile App

Indeed Apply

Indeed Messaging

Indeed Interview

1-4-8903: Faster Connections: Mobile App

The mobile app is our best
surface for engagement•

Better personalization(always logged in)•

Support workers throughout
their career•

Lower our job seeker
acquisition costs

1-4-9003: Faster Connections: Indeed Apply

Indeed Apply enables
mobile-optimized
applications

75%

Place screenshot hereof applications are submitted
on Indeed via mobile devices

Source: Indeed data (worldwide)

1-4-91

03: Faster Connections: Indeed Apply

Which translates to a simpler, faster experience
Barista job oncareer site

8 minutes

Barista job with
Indeed Apply

20 seconds

Source: Indeed data, specific example

24X
faster

1-4-92

03: Faster Connections: Indeed Messaging

Messaging is usually the first human connection post-apply

25%
increasein job seekers who
sent a message on
Indeed YoY

Source: Indeed data (worldwide),YoY 2023 vs 2022

1-4-93

03: Faster Connections: Indeed Messaging

AI prompts in messaging help both job seekers
and employers connect faster

Place screenshot here

1-4-94

03: Faster Connections: Indeed Interview

Indeed Interview enables faster time to interview

Average time to interview:

Place screenshot here

Place screenshot here

Source: Indeed data (worldwide)

4 days1-4-95

03: Faster Connections: Indeed Interview

Allowing job seekers to
immediately scheduleinterviews makes timeto interview even faster

1-4-96

Our three-partstrategy

01

Broad Reach

02

Best Matching

03

Faster Connections

All the jobs in one place, along with authentic
company reviews, career guides and salary info

Personalized job and career recommendations basedon understanding of your skills and preferences

Tools to help you showcase your skills, apply,interview and ultimately get hired faster on Indeed

1-4-97

Getting a job on
Indeed today

1-4-98

Getting a job on
Indeed today

1-4-99

Getting a job on
Indeed today

1-4-100

Getting a job on
Indeed today

1-4-101

Getting a job on
Indeed today

1-4-102

Getting a job on
Indeed today

1-4-103

Getting a job on
Indeed today

1-4-104

Getting a job on
Indeed today

1-4-105

Getting a job on
Indeed today

1-4-106

Getting a job on
Indeed today

1-4-107

Getting a job on
Indeed today

1-4-108

Hear from millions of job seekers
who have found a job on Indeed

Place screenshot here

gotajob.indeed.com
1-4-109By 2030, we will help

100M people get hired

1-4-110

Key takeaways
01

We want workers everywhere to think of Indeed as theirtrusted career companion, connecting them to better work02

Our focus on broad reach, best matching, and faster connections
aims to solve core pain points in the job search process

03With the use of AI and ML, we’re creating personalized experiences
based on our deep understanding of job seeker skills and preferences04

We will help 100M people get hired by 2030

1-4-111Indeed Product Highlight

Employer

Make hiring simpler, faster,and more human
Raj Mukherjee
EVP and General Manager, Employer
Indeed

1-5-112

1-5-113

Indeed is becoming thehiring partner of choicefor employers

Job Seeker FirstPay for Performance

1-5-114

We’re focused on building solutions tosimplify each step of the hiring process
Hiring Process

Post a Job /Jobs from ATS

SourceScreenSchedule

Interview

Offer

Hire

1-5-115

Throughout the world, employers need help addressing ahiring process that is highly inefficient and impersonal
Complex

Slow

Impersonal

16+

50+

78%

HR systems used by an
HR team, on average1days to fill an open
position, on average2of job seekers say they’ve
ghosted an employer3

Source: 1 HR systems: Sapient Insights Group; 2 SHRM Benchmarking: Talent Access, 2022; 3 Indeed Survey with Censuswide, 2023

1-5-116

Our hiring solutions powered by AI and automation
address employers’ hiring challenges
Complex
Simpler

16+

Easy job posting
functionality andseamless
HR systems used by an
HR team, on average1

FasterSlow

50+

Dramatic reduction
in time to hire withthe help of AI anddays
to fill an open
automation
position, on average2

MoreImpersonal
Human

78%

Enabling meaningfulconversations
between employers
of joband
seekers
say they’ve
job seekers
ghosted an employer3

1-5-117

Our Vision

Primary hiring
partner for all
employers

1-5-118

01
Our three-partstrategy

Broad Reach
Reach all employers, small and large,
and have their jobs on Indeed

02

Best Matching

03

Faster Connections

1-5-119

01: Broad Reach

More than

3.5 million
employers worldwide turnto Indeed’s marketplace
to help them hire

Source: Indeed data, 2023

1-5-120

01: Broad Reach

Volume of hires by hiring source
among BreezyHR clients (US, EU)

Indeed delivers over

3X more hires

IndeedJob Site A
Job Site B

than any other job site

Job Site C

among BreezyHR clients in the US and EU

Job Site D
Job Site E

Source: BreezyHR Sources of Hire Report 2022 (EU, US). Indeed is compared to other leading job sites.
1-5-121

01: Broad Reach

SMBs around the world choose Indeed
when they need to hire
Global Indeed SMB Unaided Consideration
CY'2020
74%

74%

71%

64%

60%

52%

CY'2023

52%
40%

60%
51%

48%

46%

12%
United States

Rank:

1st

13%

CanadaUnited Kingdom

Germany

Netherlands

France

Japan

1st

1st

1st

1st

1st

1st

Source: Based on Indeed Brand Awareness Surveys, 2020 & 2023.
Unaided Consideration (UAC) = The percentage of people who would consider using Indeed when searching for a new job.
UAC Questions in survey = “Imagine that you’re in the process of searching for a new job. If you could only use one job site or online
source, which would you use?” + “What other job sites or online resources would you consider using?” Responses are open-ended
1-5-122

Get Up and Go
Kayaking
Indeed delivered 95%+ of
all new hires to meet demand“

I tried out several different hiring sites but
always found that Indeed’s candidates weremore qualified and better suited for theroles that we were looking for.”
Justin Buzzi
Founder of Get Up And Go Kayaking
1-5-123

01: Broad Reach

Large enterprises also turn to Indeed
for their hiring needs
Fortune 500 companies using Indeed1

Leader in unaided consideration with large enterprises2
72%

90%

67%

67%
57%

57%

1st

1st

1st

1st

1st

United States

CanadaUnitedKingdom

FranceNetherlands

Source: 1 Global Indeed internal data as of Jan 2024; 2 Indeed Brand Tracker Survey

1-5-124

01: Broad Reach

Job Sync
Automatically publish jobs
from an ATS to Indeed

Indeed Apply Sync

We collaborate with
300+ ATS partners to
help large enterprises
connect essential tools

Enable Indeed’s easy apply
process for all jobs publishedfrom an ATS

ATS

Candidate Sync

Sync

Sync candidates on
Indeed to an ATS

Disposition Sync1
1

Disposition provides insights into how job applications andapplicants are advancing through the hiring funnel fromapply to phone screen to interview to offer to hire

Share ATS disposition
status with Indeed
1-5-125

By leveraging Indeed Apply and integrating its
ATS with Indeed, TruGreen is seeing:
Up to 95%
faster time to interview“

85% reduction incandidate drop-off

Indeed is the #1 sourcing platform for us at TruGreen…
It used to take us a little bit over 2 to 3 weeks to just get
someone to fill out the application and start interviewing
them and getting them into the background checks.
Now, after using Indeed Apply Sync, that process can bedone within 1 to 2 days.”
Veronica Caraballo
Talent Acquisition Operations Manager at TruGreen
1-5-126

Our three-partstrategy

01

Broad Reach

02

Best Matching

03

Reach all employers, small and large,
and have their jobs on Indeed

Deliver quality candidates for all jobs to makehires by understanding job requirements

Faster Connections

1-5-127

02: Best Matching

We make it easy to post a job on Indeed

Please watch the full video presentation to see the product demo

As of 11/25/23

1-5-128

02: Best Matching

Our matching engine is driven by the scaleof our job seeker and employer data

Job Seekers

IndeedMatching
EngineEmployers

350M+ monthly Unique Visitors1

3.5M+ employers3

525M+ global job seeker profiles2

30M+ jobs3

Source: 1 Indeed Internal Data, average monthly Unique Visitors April-July 2023; 2 Indeed data (worldwide), job seeker accounts
that have a unique, verified email address; 3 Indeed data 2023. Please see disclaimer for definition of Unique Visitors

1-5-129

We help employers ensure their job postings
have the right data to attract quality candidates

Benefits

Location

3X
Source: Indeed data, US

more started
applications

Compensation

Critical
attributes forjob seekers

Shift
information

Job type

Requirements

1-5-130

02: Best Matching

We’re driving improvements
for indexed jobs to deliver
more applications and hires
On average, indexed jobs with Indeed Apply
enabled receive 5x more completed
applications per job.1
Indexed Jobs with pay and location are+180% more likely to get a hire.2

Source: 1 Indeed data (worldwide), tracking on non Indeed Apply applications may be limited;
2
Indeed data (US), see P19 of “Consolidated Financial Results for the Year Ended March 31,
2023 (IFRS, Unaudited)” for calculation methodology

1-5-131

02: Best Matching

Our recommended screener
questions improve candidate
quality and matching
Jobs with screener questions resultin 50% more hires on average.

Source: Indeed data (worldwide), average over March-May 2023. See P19 of“Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)”for calculation methodology

1-5-132

02: Best Matching

Assessments help employers easily
screen for qualified candidates,
reducing time to hire
Jobs using Indeed Assessments made ahire 49% more often (US).1
Reduced employer time to hire by 16%.2

Source: 1 Indeed data (US); 2 Indeed data (CA, FR, UK, US)

1-5-133

02: Best Matching

We help employers discover and recruit the best
candidates among millions of active job seekers
in our HR Technology marketplace

Resume Search
Employers search Indeed
resumes and decide whoto contact

Matched Candidates
Indeed AI recommends
quality candidates

Automated Sourcing
Indeed does the work ofmatching and sends outreachon employer’s behalf

Increasing level of automation
1-5-134

02: Best Matching

Resume Search offers employers control tofind the right candidates for their jobs

Job seekers who receive an
outreach are

2X more likely
to connect with an employer thanthose that apply on their own

Source: Indeed data (worldwide)

1-5-135

02: Best Matching

AI-powered Matched Candidates delivers recommendations
based on qualifications and responsiveness
Matched candidates employers
invite to apply are

17X more likely
to apply than job seekers who
only see it in search1

Median job seeker
response time:<5 hours

2

Source: 1 Indeed data (US), August 2023;
2 Indeed data (worldwide)
1-5-136

02: Best Matching

Smart Sourcing will combine Resume Search andMatched Candidates in one seamless experience(Coming Soon)

Smart Sourcing
Resume Search

Matched Candidates

Search resumes and contact candidates

Invite recommended candidates
to apply for jobs

AI
1-5-137

02: Best Matching

Smart Sourcing leverages GenAI to help employers evaluate
and contact qualified candidates faster and easier
Candidate Highlights

Smart Messages

1-5-138

02: Best Matching

Automated outreach drives
applications by automatically
recommending relevant jobs
to job seekers
Over 40% growth in applications fromautomated sourcing last year.1
Job seekers are 2.5X more likely to apply ifthey receive automated sourcing outreach.2

Source: 1 Indeed data (worldwide); 2 Indeed data (US)1-5-139

02: Best Matching

Our AI-powered matching engine fuels solutions
across Indeed to connect employers and job seekers
ResumeSearch

Employers

Job
Description

OffPlatform
Signals

Qualifications

Employers

BudgetMatch
Feedback

Job
Metadata

MatchedCandidates

Homepage

Automated
Sourcing

Hires
Interviews
Responses
Applies

IndeedMatching

ResumeMatch
Feedback

Job Seekers

Qualifications

Job Seekers

Assessments

Preferences

Behavior

1-5-140

02: Best Matching

AI and ML optimize the automatedsourcing experience on Indeed
20% increasein started applications withgenerative AI content
Control

Generative AI

Source: Indeed data (worldwide)

1-5-141

Our three-partstrategy

01

Broad Reach

02

Best Matching

03

Faster Connections

Reach all employers, small and large,
and have their jobs on Indeed

Deliver quality candidates for all jobs to makehires by understanding job requirements

Tools to help you screen, message, scheduleand interview to make hiring faster1-5-14203: Faster Connections

Outreach within

4 hours
Speed to respondleads to more hires

95%

more likely to lead to a hire
Source: Indeed data (worldwide)

1-5-143

03: Faster Connections

Enabling more same-day connections on Indeed

Video

Phone to Phone

Click to Call

Messaging

1-5-14403: Faster Connections

Built-in messaging drives faster connections
between employers and job seekers on Indeed<2 hours
Job seeker response time

Source: Median job seeker response time, Indeed data (worldwide)

1-5-145

03: Faster Connections

On-platform virtual interviews
accelerate connection,
evaluation, and hiring
8M interviews on Indeed last year1
Average time to hire is 44% faster for
employers who interview on Indeed2
74% positive ratings for Job Seekers

Source: 1 Indeed data (worldwide); 2 Indeed data (worldwide)

1-5-146

03: Faster Connections

Automated messaging
saves time and enables
faster outreach

20X

growth in connections facilitatedby automation this year

Source: Indeed data (worldwide), January 2024 compared to January 2023.
Connections facilitated by automation: Automated messages leading topositive two-way interactions between employers and job seekers on Indeed.
1-5-147

03: Faster Connections

Our employer mobile app
facilitates faster connections

iOS app rating of 4.81
Employers receiving push
notifications connect withjob seekers 20% faster2
Employer user growth
tripled in first 6 months3

Source: 1 As of February 2024; 2 Indeed data
(worldwide); 3 Indeed data, May 2023 – October 2023
1-5-148

Our three-partstrategy

01

Broad Reach

02

Best Matching

03

Faster Connections

Reach all employers, small and large,
and have their jobs on Indeed

Deliver quality candidates for all jobs to makehires by understanding job requirements

Tools to help you screen, message, scheduleand interview to make hiring faster1-5-149

By 2030, we will help

100M people get hired

1-5-150

Key takeaways
01

By scaling our reach, we strive to be the primaryhiring partner for all employers

02

Our AI and automation solutions address employer
hiring challenges and simplify the hiring process03

We help employers get matched to the best candidates
among millions of job seekers in our active marketplace04

Scale and depth of our data fuels the matching engine,
driving better and faster connections between job
seekers and employers
1-5-151

Simplify Hiring with Indeed

Monetization
Chris Hyams
CEO
Indeed

1-6-152

Clear strategic framework
Goals

Strategy

Grow # hires

Strategic Priorities

01

Grow marketplace effectiveness —reach, matching, and connections

02

Effectively monetize marketplace opportunities

Search →Marketplace
Grow revenue

1-6-153

02

Effectively monetize marketplace opportunities“Why don’t you just raise prices?”

1-6-154

Significant monetization opportunities by
capturing the value we already deliver

Aligned to customers
Pay for Performance
Aligned to job seekers

1-6-155

From search engine to marketplace:

Evolution of our strategy since 2011 and beyond
HR Technology SBU Revenue (calendar year)$9B~45% CAGR$6B

Hosted Jobs +Indeed Apply

$3B

$0

2005 2006 2007 2008 2009 2010 2011

Classified → Search Engine2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

Search Engine → Marketplace

Source: Indeed revenue 2005 - 2016, HR Technology SBU revenue 2017 - 2023 (calendar year). CAGR = Compound Annual Growth Rate 2011 to 2023.

1-6-156

Large and growing global HR Matching market
Retained Search$42B

Temporary Staffing$128B

Internal Recruitment
Automation

$64B

$327B

Direct Hire

$61B
Job Advertising andTalent Sourcing$32B

Source: See P20 of “Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)” for more detailed information.

1-6-157

10X larger opportunity from marketplace vs. searchMarketplace>$295B~10X$327B
Search<$32B
Source: See P20 of “Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)” for more detailed information.
Marketplace TAM defined as the total of the Direct Hire, Retained Search, Internal Recruitment Automation and Temporary Staffing markets.

1-6-158

Marketplacemonetization
strategy01

Grow take rate ofexisting customers

02

Grow new customers

1-6-159

Take rate =cost per hire as %01

Grow take rate ofexisting customersof first year salarye.g.:
Salary: $100k
Cost per Hire: $10k
Take rate is $10k/$100k = 10%

1-6-160

01: Grow take rate of existing customers

Take Rate

Indeed’s take rateis < 1%, well below
market pricing

Indeed<1% 1Staffing~20% 2

Placement~20-25% 3

Executive Recruitment

up to 40%

Source: 1 Take rate calculated based on avg. spend on Indeed as % of average estimated salary for all jobs with a reported hire on Indeed in 2023; 2 Equal to grossprofit margin/(1 - gross profit margin) based on the weighted gross profit margin of the top 3 publicly traded global staffing companies in terms of revenue in
2021; 3 Staffing Industry Analysts: North America Staffing Company Survey 2021 Direct hire fees trend over time.

1-6-161

01: Grow take rate of existing customers

Free

Paid

Free → Paid
Free

Paid

Free
1-6-162

01: Grow take rate of existing customers

Sponsored jobs are40%

more likely to lead to a hire

Source: Indeed data (worldwide), 2023

1-6-16301: Grow take rate of existing customers

Indeed Apply

Grow Indeed Apply
adoption forEnterprise clients

2.5X hires

1

2X $/job

2<50% of jobs

3

Source: 1 Indeed data (worldwide), Tracking on non Indeed Apply
applications may be limited; 2 Indexed Indeed Apply enabledcompared to Indexed Indeed Apply not enabled; 3 Percent of alljobs on Indeed that have the Indeed Apply feature enabled,
allowing job seekers to apply to the job directly on Indeed.

1-6-16401: Grow take rate of existing customers
Examples from the HR industry

High salary job monetization;
Industry take rate increases
as salary increases

SalaryAverage
Cost per
Hire

Take
Rate

Hospitality$30,850$1,070

3.5%

Technical /Scientific$91,200$6,464

7.1%

Tech / ScientificExecutive$150,820$39,19326%

Source: Salary - Bureau of Labor Statistics; Cost per Hire – SHRM Benchmarking report

1-6-165

01: Grow take rate of existing customers

Indeed take rate decreases as salary increases

Indeed Take Rate

Value based pricing can grow take rate

$50,000$100,000$150,000$200,000SalarySource: Indeed data, 2023. Take rate calculated based on avg. spend on Indeed as % of average estimated salary for all jobs with a reported hire on Indeed in 2023
1-6-166

01: Grow take rate of existing customers

Indeed take rate decreases as salary increases

Indeed Take Rate

Value based pricing can grow take rate

$50,000$100,000$150,000$200,000SalarySource: Indeed data, 2023. Take rate calculated based on avg. spend on Indeed as % of average estimated salary for all jobs with a reported hire on Indeed in 2023
1-6-167

01: Grow take rate of existing customers“Closer to the hire” offerings
SearchSearchMarketplace
Click

Apply

Interview

Hire

Attract

Connect

Hire

Interested candidates

Quality, engaged candidates

Hires

Sponsored Jobs without Indeed Apply

Sponsored Jobs with Indeed Apply

Indeed Hire

Employer Branding

Smart Sourcing

Indeed Flex

$32B TAM$295B TAM

See P20 of “Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)” for more detailed information.
Marketplace TAM defined as the total of the Direct Hire, Retained Search, Internal Recruitment Automation and Temporary Staffing markets.

1-6-168

Expand in markets outside the US~70% of revenue from the US1,
but ~70% of the HR Matching
TAM is outside the US2
Grow SMB customers

02

Grow new customers

Simplify the job posting
monetization process
Grow Enterprise customers

Invest in Indeed Apply
integrations

Source: 1 See HR Technology SBU revenue on P6 of "Consolidated Financial Results for the Nine Months Ended December 31, 2023 (IFRS, Unaudited)" formore detailed information; 2 2021 SIA Global Staffing Market Estimates and Forecast: November 2021 Update and internal Indeed estimates

1-6-169

02: Grow new customers

Marketplace monetization strategy with multiple layers of growth01
Grow take rate ofexisting customers

02
Grow new customers

Grow free to paid matches
Grow Indeed Apply forEnterprise
Grow value-based pricing
for high salary jobs

Current
Monetization

Expand in markets outside
the US
Grow SMB customers
Grow Enterprise customers

Grow adoption of “closer
to the hire” solutions

1-6-170

02: Grow new customers

Evolution from search engine to marketplace
unlocks significant opportunities ahead
HR Technology SBU Revenue (calendar year)
$9B

$6B

$3B

$0

2005 2006 2007 2008 2009 2010 2011

Classified → Search Engine2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

Search Engine → Marketplace

Source: Indeed revenue 2005 - 2016, HR Technology SBU revenue 2017 - 2023 (calendar year). Future growth trajectory for illustrative purposes only.

1-6-171

02: Grow new customers

Evolution from search engine to marketplace
unlocks significant opportunities ahead>$295B
Marketplace
TAM

$9B
$6B
$3B
$0

Classified → Search Engine

Search Engine → Marketplace

Source: Indeed revenue 2005 - 2016, HR Technology SBU revenue 2017 - 2023 (calendar year). Future growth trajectory for illustrative purposes only.
Marketplace TAM defined as the total of the Direct Hire, Retained Search, Internal Recruitment Automation and Temporary Staffing markets.

1-6-172

Key takeaways
01

Our core principles of Job Seeker First and Pay for Performance
have fueled our position as the global leader in hires

02

Ongoing AI innovation is fueling our progress to transform froma job search engine into a matching and hiring marketplace03

We have significant levers to grow our take rate and customer baseto effectively monetize our marketplace, and address a much larger
HR Matching TAM

1-6-173

1-6-174

1-6-175

1-6-176

We are just getting started

1-6-177

本日のプログラム

Simplify Hiringin Japan
Yoshihiro Kitamura
Executive Vice President and Head of
Matching & Solutions Business

1-7-178

Japan has the 2nd largest TAM of HR Matching Market1
日本の人材マッチング市場規模は世界第2位1
Global HR Matching Market

Total Addressable Market
No.1

U.S.

$327 billion(2022)

1 HR Matching Market includes Job Advertising and Talent Sourcing, Direct Hire, Retained Search, Temporary Staffing, and Internal Recruitment Automation.
1 人材マッチング市場は、求人広告及び採用ツール市場、人材紹介市場、エグゼクティブサーチ市場、人材派遣、採用オートメーション市場を含みます。
2 See P20 of “Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)” for more detailed information.
2 詳細については、2023年3月期 決算短信〔IFRS〕(連結)の P20をご覧ください。

2

No.2

Japan
1-7-179

Unique Japan Labor Market
日本の労働市場の特徴

Serious Labor Shortage
深刻な人手不足

Less Experience Changing Jobs
低い転職経験率

Fragmented Market
市場の細分化

1-7-180

Unique Japan Labor Market
日本の労働市場の特徴

Serious Labor Shortage
深刻な人手不足

1-7-181

Labor Demand and Supply Simulation
労働需要シミュレーション

Labor Shortage
2040

2039

2038

2037

2036

2035

2034

2033

2032

2031

2030

2029

2028

2027

2026

2025

2024

0

2023

(thousand)2022

労働力の供給不足

-100
-200
-300
-400
-500
-600
-700
-800
-900
-1000
-1100
-1200

Source: RECRUIT Works Institute - “Future Predictions 2040 in Japan”
出典: リクルートワークス研究所「未来予測2040」

11

millionshortage(2040)

1-7-182

Unique Japan Labor Market
日本の労働市場の特徴

Less Experience Changing Jobs
低い転職経験率

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US and UK

Japan

90%↑

1

60%↓

1

rate of job seekers changing jobs
転職経験率
Source: “Subject survey on changing jobs comparing 5 countries, Japan, US, UK, Germany and Korea, by Indeed Japan (implemented in Mar. - Apr., 2023)
出典: Indeed Japanによる「「転職」に関する5ヵ国（日･米･英･独･韓）比較調査」（2023年3～4月実施）

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Unique Japan Labor Market
日本の労働市場の特徴

Fragmented Market
市場の細分化

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Fragmented Market Has its Pros and Cons
細分化された市場にはメリットもデメリットもある

HR Matching Market in Japan
日本の人材マッチング市場
Full-timePart-time

正社員

New Grads
新卒Region地域

Industry
業種

アルバイト・パート

Temporary Staffing
派遣

Change jobs
転職

Region地域

Industry
業種Region地域

Industry
業種Region地域

Industry
業種

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Continued to Disrupt Ourselves to Transform
自らをディスラプトして常に新しくPaper-based Media
1960s

Online MediaMatching Platform
Distribution Platform
2020s
1-7-187

1-7-188

Transparency to Cost Efficiency

Pay-per-Post

Pay for Performance Model

Pay-per-Click

1-7-189

Revenue in Japan for CY2023
2023年1月～12月売上実績
Job Advertising Business for
Full-time and Part-time Job Seekers
Matching & Solutions
HR Solutions
Approximately¥310bn

転職、アルバイト・パート採用領域広告事業¥115bnApproximately

HR Technology
Indeed in Japan¥68bn
Approximately

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本日のプログラム

Indeed PLUS
Masamichi Yamaguchi
Senior Vice President of Recruit Co., Ltd.,
Product Management of HR Solutions

1-7-191

1-7-192

Distributing Jobs to the Job Boards Where Indeed PLUS Judges Most Appropriate
Indeed PLUSが最適と判断したジョブボードに求人を配信
Job Boards

linked to Indeed PLUS

ATSs

linked to Indeed PLUS

Other / 他社
ATS X

Job Seeker
求職者
Other / 他社
Job Board X

Other / 他社
Job Board Y・・

Other / 他社
ATS Y

Employer
採用企業

・・
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01

02

03

Standardization

Reach

Matching

標準化

リーチ

マッチング

1-7-194

Standardized Documents Allow Easier Comparison
標準化された応募書類で比較がより簡単に
BeforeAfter

1-7-195

"Resume" Standardizes the Format of Resumes『レジュメ』で職務経歴書機能を標準化

1-7-196

01

02

03

Standardization

Reach

Matching

標準化

リーチ

マッチング

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Job Seekers and Employers are Looking for More Choices
求職者も採用企業も選択肢が不足している

90

50

%↑1

%↑2

of job seekers

of employers

求職者

Looking for More Appropriate Jobs
もっと自分にあった求人情報があるのではないか

採用企業

Use Multiple Job Boards to Reach Enough Candidates
複数の求人サイトを利用しないと応募者数が足りない

1 The total of “Strongly agree,” “Agree,” and “Rather aagree” (Question on a 6-scale)1 「とてもそう思う」「ややそう思う」「どちらかといえばそう思う」の合計（選択肢は6スケールで聴取）
2 The total of “Strongly agree,” “Agree,” (Question on a 4-scale)2 「とてもそう思う」「ややそう思う」の合計（選択肢は4スケールで聴取）
Source: “Subject survey on business clients’ recruiting processes and job seekers job searching activities” by Indeed (implemented in Sep., 2023)
出典: Indeedによる「企業の採用活動および求職者の仕事探しにおける課題調査」（2023年9月実施）

1-7-198

More Choices for Job Seekers and Employers
求職者にも採用企業にもより多くの選択肢を

Can Reach
up to

70%

of Job Seekers
in
Japan

Source: Share investigation by Values, Inc. June, 2023 (Percentage of users who use Indeed, Town Work, and Rikunabi NEXT among users using major job boards in Japan at least 2 days a year)
出典: 株式会社ヴァリューズ シェア調査 2023年6月 (日本国内の主要求人サイトを1年に2日以上利用しているユーザーのうち、 Indeed・タウンワーク・リクナビNEXTを利用しているユーザーの割合)

1-7-199

01

02

03

Standardization

Reach

Matching

標準化

リーチ

マッチング

1-7-200

MatchingTechnologies

Data

Know-how

Matching
Technology

AI

1-7-201

Testing Indicates the Number of Job Listings Increases with “Indeed PLUS”『Indeed PLUS』試験運用エリアで求人数増加の兆し
Growth rate of job postings
求人数の伸び率

Indeed PLUS test areas
Indeed PLUS試験運用エリア

200%

Approx. 2x100%

Before the test

Other areas
その他エリア0%
Source: Recruit research: ( Calculated number of job postings on “Rikunabi Next” by Indeed PLUS testing areas and other areas)
出典: リクルート調べ（『リクナビNEXT』の掲載求人数を「Indeed PLUS試験運用エリア」と「エリア外」に分けて算出して作成）

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01
Register Resume
レジュメ登録02
AI automatically picks up
an appropriate job
希望に近い求人をAIがピックアップ

03
Send a recommendation email
メールで求人をおすすめ

1-7-203More Applies, Greater Efficiency and an Optimized Budget with “Indeed PLUS”『Indeed PLUS』で応募件数が増加、採用業務を効率化、予算を最適化

with

106 applications/ 4 weeks

2 Hired6 applications/ 4 weeks

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Key Takeaways
01

HR Matching market in Japan faces demographic challenges and is highly fragmented

02

We are uniquely positioned to Simplify Hiring in Japan due to our diverse offering of services

03

Indeed PLUS aims to streamline the hiring process while maintaining the benefits of specialized targetedjob boards

日本の人材マッチング市場はグローバル同様の課題に直面している上に、細分化という特徴もある

日本国内で多様なサービスを展開している私たちだからこそできるSimplify Hiringを迅速に進めていく

Indeed PLUSは細分化したジョブボードのメリットを維持しながらより採用プロセスを効率化する

04

We expect the simplicity and efficiency of Indeed PLUS to drive revenue growth in
HR Technology in Japan

Indeed PLUSが採用プロセスを簡単にすることにより、HRテクノロジー事業の日本における売上収益は更に増大する見込み
1-7-205

Appendix: Job Boards in HR Solutions of Matching & Solutions SBU
Brand Logo

Brand Name

Overview

Rikunabi NEXT

Website for full- time job seekers
正社員向け転職・求人サイト

Travail

Website for female job seekers
女性向け転職・求人サイト

Hataraiku

Website for local job seekers
地域別転職・求人サイト

Rikunabi Temporary

Website for temporary staff
派遣求人サイトTOWNWORK

Website for part-time job seekers
パート・アルバイト求人サイト

from A navi

Website for local part-time job seekers
地域別パート・アルバイト求人サイト
1-7-206

Simplify Hiring
RGF Staffing

Rob Zandbergen
Executive Vice President
Head of Staffing Business
CEO, RGF Staffing B.V.

1-8-207

Our Mission:

Employing Made Easy!

Note: "RGF Staffing" represents throughout this presentation the Staffing Strategic Business Unit, as reported by Recruit Holdings

1-8-208

RGF Staffing is a global leader in staffing

275,000

19,30011

Temps on assignment working invarious industry segments

Employees working in
all RGF staffing entities

Countries, with presence on thecontinents of Asia, Australia,
Europe, North America

1,585

102

36%

JPY billion revenue- Portfolio of local brands -(1)

JPY billion Adj. EBITDA- Delivery of profitable growth -(2)

Adj. EBITDA conversion ratio- Highest productivity in industry -Note: All numbers FY2022
1. Adj. EBITDA = Operating income + depreciation and amortization (excluding depreciation of right-of-use assets) + share-based payment expenses ± other operating income/expenses
2. Conversion Ratio = Adjusted EBITDA / Gross Profit

1-8-209

RGF Staffing has the highest productivity versus peers
Revenue
FY2022

Peers

Productivity(1)EBITDA(2)FY2022 EBITDA % of Gross profit

RGF Staffing

FY202236%

RGF Staffing
RGF Staffing

JPY 102bn

JPY 1,585bn#4 in revenue#1 in productivity#3 in EBITDA

Note: Peers include in alphabetical order (Adecco, Hays, Kelly, Manpower, Randstad); Financial data as reported FYE December 2022 disclosure; Hays reported FYE June 2023
Note: Bars in charts are shown in same currency – average FX rate per respective reporting period assumed
1. The percentage of RGF Staffing is calculated based on adjusted EBITDA. The percentages of the peers are calculated based on estimated EBITDA as shown in reported FYE
December 2022 disclosure of respective peers; Hays reported FYE June 2023.
2. RGF Staffing reporting as adjusted EBITDA (FY2022); peers based on estimated EBITDA

1-8-210

RGF Staffing has the most competitive industry cost levels
FY2022 Est. SG&A as percentage of revenue(1)#1
11%

RGF Staffing(2)PeersNote: Peers include in alphabetical order (Adecco, Hays, Kelly, Manpower, Randstad)
1. Estimated SG&A calculated as Gross Margin less estimated EBITDA based on financial data as reported FYE December 2022 disclosure; Hays reported FYE June 2023
2. Sales, General & Administrative Expenses for RGF Staffing based on internal reporting FY2022

1-8-211

RGF Staffing productivity improvements contribute
to Recruit’s Adj. EBITDA growth

Adj. EBITDA in JPY Billion

Organic growth & Continuous productivity improvement
Overseas expansion through acquisitions
USA

AUS & NZ2010
CSI Companies
2011
Staffmark Group2015
Chandler Macleod
Peoplebank

32.2

FY2012FY2013

93.2

2016
USG People
65.6

2012
Advantage Resourcing
34.7

102.2

EU

82.9

81.2

FY2018FY2019

72.7

76.2

49.6
40.7

FY2014FY2015FY2016FY2017

Note: Adjusted EBITDA reported under JGAAP between FY2012 and FY2015, under IFRS between FY2016 and FY2022 onwards

FY2020

FY2021

FY2022
1-8-212Our Vision

Be the world’s mostinnovative staffing platform

1-8-213

Temporary staffing is the largest segment in the
HR Matching market
The temporary staffing market is highly fragmented and has many inefficient players —out-innovating competitors will enable RGF Staffing to win market share

Temporary
Staffing TAM

$128B

(1)

RGF Staffing is in markets that cover
76% of the temporary staffing TAM(2)(3)HR Matching
TAM

$327B

(1)

USA

30%

Japan

15%

Australia

5%Europe

26%

Total

76%

1. Source: See P20 of “Consolidated Financial Results for the Year Ended March 31, 2023 (IFRS, Unaudited)” for more detailed information
2. Geographical markets where RGF Staffing has a presence: USA, Japan, Australia and Europe (UK, NL, BE, FR, DE)
3. Source: Staffing Industry Analysts; Global Staffing Industry Market Estimates and Forecasts (November 9, 2022)≈ $100B

1-8-214

Today's staffing processes
are inefficient and complex,
primed for innovation

1-8-215

Data driven and AI supported processes will
drive further efficiency improvement
Accelerating the process from job opening to employment
Increase retention of workers

Improve speed and quality of matching

Opening

SourceCandidate

AssessMatch

OnboardFill

Employment

Automate manual processes

1-8-216

Recruit well positioned to innovate HR Matching market
We have the advantage of being part of a larger organization with billions of
insights to draw upon to bring temp workers and companies together

HR Technology SBU

Staffing SBU

Matching & Solutions SBU

Rikunabi NEXT

Rikunabi

1-8-217

Advancing cross SBU collaboration and innovation
HR Technology SBU

Staffing SBU

Matching & Solutions SBU

01
Development of a full marketplace model
02
111
Leverage best matching technology
03
Workflow automation

1-8-218

Please watch the full video presentation to see the Indeed Flex video

1-8-219

Advancing cross SBU collaboration and innovation
HR Technology SBU

Staffing SBU

Matching & Solutions SBU

01
Development of a full marketplace model
02
111
Leverage best matching technology
03
Workflow automation

1-8-220

Leverage best matching technology

Initial test in staffing operatingcompany in Japan

Matching Engine

Implementing Recruit’s AI-basedmatching engine to increase efficiency+90%

increase in# of applications(1)1. Ongoing test in Japan; Increase in applications attributable to recommended job offers delivered to candidates after implementation of matching engine compared to the period before its introduction;
Initial results from test period October 2023 to January 2024 vs. pre-test period October 2021 to January 2022. An "application" refers to candidates' interest to be considered for an interview at thestaffing operating company.

1-8-221

Key Takeaways
01

Our growth has been driven by our commitment to operational
excellence and increased productivity

02

The large, highly fragmented temporary staffing market covers only avery small part of the working population and is prime for growth anddisruption from a tech-led provider

03

We are uniquely positioned to transform temporary staffing withthe use of technology and collaboration across Recruit04

Our initial cross-Recruit initiatives have shown promise, and we see many
opportunities to further increase productivity and temp work efficiency

1-8-222

Watch the full presentation athttps://investorupdate-fy23.recruit-holdings.com/en/

For more information please visit

https://recruit-holdings.com/en/ir/

Recruit Holdings Co., Ltd.