JCR Pharmaceuticals Social Media Guidelines
JCR Pharmaceuticals Co., Ltd. (“JCR”) is a global specialty pharmaceuticals company that is expanding
possibilities for people with neurodegenerative, rare, and genetic diseases worldwide. We understand andappreciate the importance of social media to connect with our key stakeholders, and we welcome theopportunity to hear from social media users. Due to the highly regulated pharmaceutical industry, there
are several guidelines to help our social channels to be effective.
JCR’s current social media platform is LinkedIn: https://www.linkedin.com/company/jcr-pharmaceuticalsco-ltd/.
Our Social Presence
Our social media channels serve to deepen relationships with social media users, including patients,
caregivers, prospective employees, current employees, healthcare professionals, and business partners.
The purpose of our social media is to deliver safe and accurate information about JCR, company updates
and initiatives, our culture, community and patient stories, diseases we are investigating, and clinical trials.
The content posted on our social channel is NOT professional medical advice and serves educational andinformational purposes only. If you have any health-related questions, you should consult your physician.
The content is not intended to compare treatment options, discuss safety issues, or report side effects
associated with JCR’s therapies in development.
If you choose to engage with JCR online, please note that by doing so you agree to JCR’s Social Media
Community Guidelines.
Interacting with Our Content
We aim to foster a safe and positive community on our social media channel and our users’ feedback isimportant to us. We ask that all users be respectful to others on our platform. If JCR comes across a user’scomment that does not align with our guidelines, we can remove the comment. If a user has a question
beyond the platform discussion, please e-mailing ir-info@jp.jcrpharm.com.
We encourage interactions with the content that we post. However, as the pharmaceutical industry ishighly regulated, we may not be able to respond to some posts and may delete interactions that:
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Do not align with the policies included in our guidelines
Contain incorrect or inappropriate content
Reference a product (ours or another company’s)
Are promotional in nature (ex: promoting a therapy, offering and/or selling products or services,etc.)
Include abusive, offensive, profane, or discriminatory content
Contain language that is threatening, vulgar, or offensive, condone violence, discuss confidential
information (including personal medical details), or legal, regulatory, or financial situations
Solicit or attempt to provide medical advice

Please note that there may be other reasons not listed above that may require JCR to remove a comment.
JCR reserves the right to delete any posting at its sole discretion.

Our Social Media Activity
Comments and posts by users across all social media channels are not created or controlled by JCR, andJCR is not responsible for such content.
We are not responsible for user-generated posts, including statements that are factually incorrect ormisleading or violate another parties’ intellectual property such as copyrights, trademarks, or service
marks.
Our Privacy Policy
Please refer to the JCR Privacy Policy available here for information on how JCR handles personal
information and the choices you can make about the way your information is used and collected.
Reporting an Adverse EventIf you believe that you have experienced any side effects or adverse reactions while taking a JCR product,
you should consult your physician, pharmacist, or other healthcare professionals immediately. You canalso directly report a negative event experience to JCR by emailing ir-info@jp.jcrpharm.com.
Help with Access to Our Products
We are committed to helping people get access to JCR’s products whenever possible. If you have anyquestions about access, please contact JCR by emailing ir-info@jp.jcrpharm.com.
Due to JCR being in a highly regulated industry, sometimes JCR cannot respond right away or answer auser’s question. The information provided above is specific to all JCR social media accounts/pages.
Thank you for reading and being a part of the JCR social media community.

August 15, 2024