Step-by-step instructions for taking
the GRI Professional Certification
Exam© GRI 2023

Contents
Installing the proctoring software ..................................................................................................... 2
Setting yourself up ........................................................................................................................... 3
Opening the RPnow software. ......................................................................................................... 4
Taking the Professional Certification Exam...................................................................................... 5
Downloading your certificate ............................................................................................................ 7

This document will take you through the instructions for taking the GRI Professional
Certification Exam. It is essential that you follow all the steps closely to ensure yourcomputer and room are set up correctly, and that you avoid any rule violations.
We strongly recommend familiarizing yourself with the exam rules (as outlined in the exampolicy) to ensure a smooth certification process.

Installing the proctoring software
RPnow is a third-party software tool that records both the exam candidate and their screen. GRI
uses this service provider to prevent rule violations, thus ensuring the integrity of all exam
submissions.
The GRI Professional Certification Exam must only be taken after the proctoring software has
been downloaded, started, and configured.
Candidates who take the Exam without the Proctoring software running will have their
Exam marked as inadmissible and will have to retake the Exam (subject to the Retaketerms).
1. To ensure a smooth download of the software, ensure that your computer has the latest
updates, and that you restart your system.
2. If you are downloading the software on your office computer, contact your IT department
to obtain the necessary permission and support to install this software.
3. This video will take you through the downloading and installing of RPnow software,
conducting the preliminary room scan, identity verification process, and taking theexam.
4. Once you have watched the video, go to the following hyperlink: RPnow to download
the software. If you run into any difficulties with the download process, the website
includes both knowledge articles and a support desk. Please note, this is separate
from the GRI Academy support desk.
Be aware that the proctoring software includes a lock-down browser application that will block
your access to other programs/applications on your computer. The one exception to this ruleis the internet browser you will use to access the exam on the GRI Academy platform.

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Setting yourself up
Now that you have installed the RPnow software, we will now outline how to prepare theroom before starting the exam:

If you have problems with your WIFI, we recommend using a local area network
cable to ensure the stability of the internet connection.

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Opening the RPnow software.
Once the room in which you are taking the exam has been set-up (as per the instructions inthe previous section), you can now proceed to the following instructions:
1. Open the RPnow proctoring software that you downloaded, choose ‘GRI’ for the ExamSponsor field and select ‘GRI Professional Certification Exam’ for the exam field.
2. Ensure that you close all other programs running on your computer (with the exceptionof the proctoring software). If you still have programs open on your computer, these will
be automatically closed by the proctoring software.
3. Follow the steps in the proctoring software for the verification process (‘interview’). You
will be asked to:a. One photo of your Identity card through your webcam.
b. One photo of yourself, in full-face view and directly facing the camera.
c. Scan the room with your webcam.

While scanning the room/workplace you will be required to include a full view of your desk,
the floor and your surroundings. The scan should make clear that you are alone in theroom, and that you do not have any prohibited materials or resources on your desk (orimmediate surroundings).
Prohibited materials include:•••

Headphones.
Paper, notebooks, folders etc.
Smart phones or other electronic devices (except your computer).

When taking photos of yourself and your identity card, please ensure both images areclear. You can retake the pictures or video if you feel the image was not clear enough.
If the pictures of your Identity card and your face are not clear enough to confirm youridentity, this will lead to a delay in the certification process. If you have any doubts overthis, feel free to email the team at griacademy@globalreporting.org
Once you are satisfied with the result, confirm and proceed to the next step.

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Taking the Professional Certification Exam
1. Once you have completed the identity verification from the previous step, keep theproctoring software running – It will be recording your exam attempt in the background.
If you accidentally close the Proctoring software, you will have to begin the process again.
Prematurely closing the proctoring software will end the recording and render you
exam attempt invalid.
2. Open an internet browser window (Google Chrome, for example).
3. Navigate to the GRI Academy Website, and sign in into your account with your username
and password.
When logging in, please do not make your password visible as this will prevent yourvideo from being released by the Proctoring Company on the grounds of data protection.
4. Once logged in, click on the “GRI Professional Certification Exam” tile on your user
dashboard, click on the ‘Content’ tab, and select the “GRI Professional Certification
Exam 2.0 (based on the Universal Standards 2021”:

5. Once you are ready to take the exam, click on “START”.
Please note, you only have 1 attempt to take the exam. In case you click on ‘Leave Test’before submitting your answers, you will not be able to reopen the exam.
Please Stay in full view of the camera for the full duration of the exam, ensuring that yourfaceremains in focus. Do not use earphones or a headset during the exam.
bPage 5 of 76. When you are finished, click on the ”SUBMIT” button. After submitting your answers, youwill be able to see your score). Please note, this score will only be validated once theproctoring review has concluded.
Be aware that the exam will automatically stop when the time limit of 60 minutes has
been reached, even if you have not answered all the questions. Your answers will besubmitted, and any unanswered questions will be marked as incorrect.
7. Close the exam window and close the PSI Secure Browser. If you do not close the exam
window, the proctoring software will continue the recording:

8. After your proctoring session has been reviewed, the exam results will usually becommunicated to you via email within 10 working days. Please note, if there is an issue
with your proctoring video, it may take up to three weeks for your results to be released.
If you do not meet the required 75%, please contact the GRI Academy team at
griacademy@globalreporting.org for details about retaking. Please note, you have three(paid) exam attempts in total with a 7-day waiting period between each (failed) attempt.

bPage 6 of 7Downloading your certificate
After the Proctoring video has been reviewed and cleared by GRI, you will receive an email withyou’re a link to your certificate page:The certificate page will give you social sharing options and provide a certificate verification function incase you require this for current/future employment.
If you have any questions regarding the above, do not hesitate to contact the GRI Academy team at
griacademy@globalreporting.org

Stay in touch
Barbara Strozzilaan 101
1083 HN Amsterdam
The NetherlandsbPage 7 of 7