September 9, 2016

TOKAI Holdings Corporation
Katsuhiko Tokita, President & CEO(Code No. 3167 Tokyo Stock Exchange First Section)
To whom it may concern

Service Agreement Entered with Susono City, Shizuoka
Use of a nuisance call filtering service of the CATV business

TOKAI Cable Network Corporation (Headquarters: Numazu City, Shizuoka; President & CEO:Yasuhiro Fukuda; “TCN”), a wholly owned subsidiary of TOKAI Holdings Corporation that handles
the Group’s CATV business, has entered into a service agreement with Susono City, Shizuoka andwill launch measures utilizing the “Tobila Phone” nuisance call filtering service as a part of its
contribution to the community, as described in the attachment.
1. Current Situation of the Cable Television (CATV) BusinessApproximately 29,480 thousand households, or 52.3% of all households in Japan, use CATV
services.1 CATV providers play an important regional role by providing comprehensive public
communication bases and media via services such as broadcasting, communications, and IP
telephone services.
1 As of March 31, 2016 (from the Ministry of Internal Affairs and Communications, Information and Communications Bureau,Regional Broadcasting Division)

2. Helping to Solve Regional and Social Issues in Partnership with Local Authorities
The TOKAI Group has expanded its CATV business to cover five prefectures in Japan, with a
total of 720 thousand customers: 500 thousand customers for its broadcasting services, and 220
thousand customers for its communications services.
In particular, the Group has 390 thousand customers in Shizuoka Prefecture.
In April 2016, local authorities decided to use the Tobila Phone service provided by TCN in amodel local initiative for community development, such as preventing consumer harm that resultsfrom malicious business operators.2 In Shizuoka Prefecture, in addition to Yaizu City and Fuji City,
TCN will now partner with Susono City.
While Susono City will provide 100 Tobila Phone service units free of charge,3 TCN will
undertake operations that make use of its position as a CATV operator with strong regional ties,
such as distribution of pamphlets to all households in the city describing the service, handlingenquiries regarding the free installation, receiving applications, installing equipment, andconducting post-installation maintenance.
2 For details regarding this service, please refer to the September 9, 2016 release by TCN entitled “Automatically Block Suspicious

Calls: Measures Utilizing the Tobila Phone Service Also Launched in Susono City.”
3 The Tobila Phone device will be provided for free, and there are no monthly usage fees for the service until March 2017.

Under the TLC (Total Life Concierge) vision, TOKAI Group comprehensively proposes various
lifestyle services including energy, information and communication, and CATV services. Currently
around 2.56 million customers use its services. The Group will work to improve customer
satisfaction, and actively offer services and products that contribute to solving issues of localcommunities and society.
Contact: Yoshihiro Taniguchi
Public Relations and Investor Relations Office
TEL: +81-(0)54-669-7676
Email: overseas_IR@tokaigroup.co.jp

September 9, 2016

TOKAI Cable Network Corporation
To whom it may concern

Automatically Block Suspicious Calls
Measures Utilizing the Tobila Phone Service Also Launched in Susono CityTOKAI Cable Network Corporation (Headquarters: Numazu City, Shizuoka; President & CEO:Yasuhiro Fukuda; hereinafter the “Company”) has entered into a service agreement with Susono
City regarding using the “Tobila Phone” nuisance call filtering service in the “FY2016 Susono City
Consumer Harm Prevention Initiative.”
This will mark the third city after Yaizu City and Fuji City in which the Company will
implement measures in cooperation with local authorities with the intent of preventing harm suchas bank transfer fraud.
1. About Tobila Phone
Consumer problems related to telephone-based scams are increasing annually. In Shizuoka
Prefecture alone, in 2016 damages caused by bank transfer fraud increased by 187.25 million yen
from the previous year to 550.48 million yen.1
Against such a background, as part of local and social contribution, the Company launched theTobila Phone service on Monday, April 11. 2
The Tobila Phone service helps prevent consumer trouble by determining whether a call from anunknown number is from a nuisance caller, based on a list of nuisance call numbers3 updated dailyusing information provided by police, the Consumer Affairs Agency, local governments, etc.
2. Cooperation with Local Authorities
Going forward, the Company will actively work with local governments to provide the Tobila
Phone service in order to prevent consumer trouble, contributing to local communities.
<<Cooperation between the Company and local authorities in FY2016>>[Launched in September 2016]
Susono City, Shizuoka Prefecture“FY2016 Susono City Consumer Harm Prevention Initiative”
To prevent harm to its residents such as from bank transfer fraud, Susono City is offering 100
Tobila Phone devices for free to households wishing to use the Tobila Phone service.4
The Company has entered into a service agreement with Susono City to provide the Tobila
Phone service, and to handle the process from applications to installations of the devices in 100

homes.
<Details of Tobila Phone Service in Susono City>■Number of households: 100 households. If more than 100 households apply, priority will begiven to households with elderly people (65 years old or older). If morethan 100 households with elderly people apply, 100 households will bechosen by a lottery.
■Conditions for application:(1) Must be a resident of Susono City (one device per household)(2) Home phones must have caller ID (such as number display)(3) Application period: Thursday, September 1, 2016 to Tuesday,■Contact:

September 20, 2016
Susono City, Commercial, Industrial, and Tourism Section
TEL: 055-995-1857[Current measures]
 Yaizu City, Shizuoka Prefecture“FY2016 Yaizu City Consumer Harm Prevention Initiative”
To prevent harm to its residents such as from bank transfer fraud, Yaizu City is providing 100
Tobila Phone devices for free to households wishing to use the service.4
Fuji City, Shizuoka Prefecture“Fuji City Malicious Calling Prevention System Model Initiative”
To prevent harm to its residents such as from bank transfer fraud, Fuji City is providing 100
Tobila Phone devices for free to households wishing to use the service.4
1 From the home page of the Shizuoka Prefectural Police Department (as of August 24)
2 The Company provides the Tobila Phone service to the following 16 areas:Gotemba City, Susono City, Numazu City, Mishima City, Izu City, Izunokuni City, Fuji City, Fujinomiya City, Shizuoka City, Yaizu
City, Fujieda City, Shimada City, Nagaizumi Town, Shimizu Town, Kannami Town, Oyama Town
3 The nuisance caller number database is provided and managed by Tobila Systems, Inc. (Headquarters: Naka-ku, Nagoya City,Aichi; President & CEO: Atsushi Akita).
4 The Tobila Phone device will be provided for free, and there are no monthly usage fees for the service until March 2017.

For standard fees and service details please see the following link (Japanese only).
http://www.thn.ne.jp/tobiraphone/[For enquiries regarding the service]
TOKAI Cable Network Corporation
TEL: 0120-696-942 (Toll free number within Japan only, 9:30-18:30 JST)

Reference<About Tobila Phone>

Block Nuisance Calls!

Tobila Phone■Image of the device

The Tobila Phone is designed tohelp
protectcustomers
fromwasting time and threats to theirassets associated with malicious
nuisance calls and telesales.
AcceptDecline■Features(1)

Block Nuisance Calls!
The technology that is designed to prevent nuisance calls determines whether calls are
suspicious, and enables rejection of unknown nuisance caller numbers. *There are currently
25 thousand registered nuisance caller numbers.

(2)

Simple Installation
Simply connect it to your existing telephone and the Tobila Phone is ready for use.

Power outlet

Telephone line

Customer’s phone(3)Simple Operation: See how safe an incoming call is at a glance

Color-coded LED lights on the phone indicate how safe a caller number is at a glance!

SafetySafetySafetyFlashing green lightFlashing yellow lightFlashing red light

When a call is received

When a call is received from a

When a call is received from anfrom a number you havepayphone, or a number that is notundisclosed number (whether byregistered, the LEDon the nuisance caller number list,registration or because the call is

flashes green, indicating

the LED flashes yellow, indicatingfrom outside the notification systemthat the call is safe.

that the safety of the call isarea), or from a number that is on

unknown.

the nuisance caller number list, theLED flashes red, indicating that thecall is potentially dangerous.

* In order to use this service, it is necessary to register for the caller ID notification service provided by yourtelephone company.
* This service does not warn you about all unwanted calls.