SynQuacer E-series
Assembly Instructions

Doc. Number:MN04-00002-5E
August 21st, 2018
Socionext Inc.

Socionext Inc.
SynQuacer E-Series Assembly Instructions
http: //www.socionext.com/

Copyright 2018

Update history
Date‘18/Feb/23th‘18/Mar/06th‘18/May/02nd

Version
1.0
1.1
1.2

‘18/May/07th‘18/Jun/20th

1.3
1.4

‘18/July/31st‘18/Aug/21st

1.5
1.6

Socionext Inc.
SynQuacer E-Series Assembly Instructions
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Revisions
Newly created
Amended errors
Added counter measure for Graphic Card hung up issue
Added standalone install method for OS installation
Added power consumption and weight in specification
Added available memory specifications
Amended position of screws
Added front cable connectors position
Amended power cable connector caution
Modified power voltage specification
Updated Linaro’s technical documentation URL
Added Parts number
Added the procedure to select the desktop
Amended description of OS install version

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Contents
1.

Before Assembly ............................................................................................................ 3

2.

About this Product ......................................................................................................... 4

3.

Parts Included in this Kit ................................................................................................ 5

4.

Assembly ....................................................................................................................... 9
4-1. Workflow ................................................................................................................. 9
4-2. Unpack the packaging box .................................................................................... 10
4-3. How to open and close the case ........................................................................... 11
4-4. Preparing to install the motherboard (incl. removal of the optical drive bracket) ... 12
4-5. Preparing to install the motherboard (installing the memory) ................................ 14
4-6. Installing and wiring the motherboard.................................................................... 15
4-7. Installing the hard disk........................................................................................... 17
4-8. Jumper setting ....................................................................................................... 17
4-9. Preparations before turning on the power ............................................................. 18
4-10. Turning the power on and off................................................................................. 19
4-11. OS installation ....................................................................................................... 19
4-12. Using UEFI ............................................................................................................ 23
4-13. Assembling the case ............................................................................................. 24

5.

Using the Computer ..................................................................................................... 25
5-1. Turning on the power ............................................................................................ 25
5-2. Turning off the power............................................................................................. 256.

Part Names.................................................................................................................. 26

7.

Items to Periodically Inspect ........................................................................................ 28

8.

Recommended Storage Locations and Methods of Care ............................................ 28
8-1. Recommended storage locations .......................................................................... 28
8-2. Caring for this Product........................................................................................... 29

9.

Disposal of this Product ............................................................................................... 29

10. Troubleshooting ........................................................................................................... 30
11. Q&A ............................................................................................................................. 32
12. Specifications .............................................................................................................. 32
13. Use of this Product in Unsupported Countries ............................................................. 32
14. Inquiries ....................................................................................................................... 32

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Thank you very much for purchasing the SynQuacer E-Series.
Please read this manual carefully before using the product, and use this product correctly.
This manual contains information necessary for assembling, setting up, configuring and maintaining thisproduct.
Be sure to keep this manual in a place that is easy to access, for quick reference.

1.

Before Assembly
1.

Read this instruction and the safety manual “For the Safe Use of This Product:Read This ManualFirst” through before beginning work.
2. Prepare a sufficient amount of working space for the case, motherboard, tools and so on. This kit
contains large parts such as the chassis case, but also very small parts like screws. Use caution
not to lose any parts, and work in a place that is out of the reach of small children.
3. Use a screwdriver that matches the screw and diameter (a #2 screwdriver can be used).
4. Use caution not to injure yourself while assembling this product. Many of the parts in this kit have
sharp edges, such as the case. Use sufficient caution not to injure yourself while assembling thisproduct. We recommend the use of protective gloves.
5. Take care to avoid static electricity. Static electricity may damage electronic components. For thisreason, touch a metal part (such as the case) to discharge the static electricity in your body before
working.
6. Do not touch the metal contact points while working. The oil from your fingers may adhere to thepoints, which can cause poor contact. Also, the static electricity residue in your body may
discharge and damage electronic components.
7. Use care while working, in order to avoid damaging the electronic components. Damage to eventhe smallest part may make this product non-operational.
8. Check the direction of the connectors, and do not apply force when connecting them. Many
connectors are designed so that they cannot be inserted in the wrong direction. However, someconnectors could be inserted in the wrong direction with excessive force.
Doing so may of course damage the connector. Also, improperly inserting a connector isdangerous, as this may cause electrical current to flow, causing a fire or similar hazard.
9. To avoid damaging internal electronic components, remove the power cable from the outlet if thepower is turned on, and wait for at least 20 seconds before starting your work.
10. Make sure that the inside of the PC is sufficiently cool when working, as some of the parts insidewill still be hot right after the power is turned off.
11. This manual lists the necessary settings that must be made to operate the computer.
As for any other functions, users should confirm how to use them before using this product. Making
improper settings or using the computer in the wrong way could cause a hardware malfunction or
failure, so use caution.
Please consult with the Customer Support at Socionext if you are unclear about anything.
URL︓http://www.socionext.com/en/ → [Contact US] → [Inquiry Form]

12. In the event of unexpected trouble such as abnormal noise, unusual smells or smoke, immediately
turn off the power, remove the power cable from the power outlet or tap, and contact our Customer
Support. If the above symptoms have occurred, the unit may heat up abnormally. We ask that you
exercise the utmost care to avoid being burned by accident.

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2.

About this Product Overview
This product is an evaluation kit for software developers, consisting of a single board computer with an
SC2A11 (ARM Cortex-A53, 24-core) CPU.
With MicroATX specs, the board can be installed in a case and connected to a keyboard, mouse,
network and external display, offering the same degree of usability as that of a PC. The computer also
features a RTC, which can retain time of day settings.
Debian OS is recommended for use with this computer, as it has been tested in operation.
 Reference documentation
Overview explanation
http://www.socionext.com/en/products/assp/SynQuacer/Edge/
Technical documentation from Linaro
https://www.96boards.org/documentation/enterprise/developerbox/
Explains how to install using Debian.
Please refer to this material.

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3.

Parts Included in this Kit

 Package contents
Check whether the parts listed below are included in the package.
1.
2.

Mother Board (*1)
Chassis (*2)
P/N: BK623(INWIN industrial PC case: MicroATX mini-tower case IW-BK623/300-H E USB 3.0 Black with
300W SFX power supply)
URL: http://in-win.com.tw/Corporate/zh/goods.php?act=view&id=BK623
DIMM
P/N: CT4G4DFS824A (Crucial 4GB DDR4-2400 UDIMM)
URL: http://www.crucial.com/usa/en/ct4g4dfs824a
Graphic Card
P/N: GT710-SL-1GD5 (GeForce GT 710 video card)
URL: https://www.asus.com/us/Graphics-Cards/GT710-SL-1GD5/
HDD
P/N: WD10EZEX (1TB SATA600 7200)
URL: https://www.wdc.com/products/internal-storage/wd-blue-pc-desktop-hard-drive.html
SATA cable
ATX power cord (*3)
I/O Shielding
Others(Manuals and other document)
・For the Safe Use of This Product:Read This Manual First

3.

4.

5.

6.
7.
8.
9.

・Product Warranty/Warranty Provisions
・Assembly Manual

4.Graphic Card

2.Chassis

5.HDD

1.Mother Board

6.SATACable

3.DIMM
7.ATX power
code
8.I/O
Shielding

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(*1) Please read the points of caution regarding the motherboard, listed in “Points of caution regarding
the parts included in this kit” below.
(*2) A set of screws is included with the chassis.
(*3) The shipped product includes a plug type A (http://www.iec.ch/worldplugs/typeA.htm) power cord
meets only Japanese PSE certification.

Shape of included power plug

 Points of caution regarding the parts included in this kit
1. PCIe interface
This interface is not guaranteed to work with all PCIe devices.
1-1. Overview of PCIe interface limitations for use
This PCIe interface has three limitations for use, as shown below.
1-1-1. This interface supports memory access at a 32-bit width of data or below.
1-1-2. This interface only supports 32-bit aligned and 32-bit data size I/O access transactions
with PCIe.
1-1-3. Power management functions are not supported.
1-2. Graphic Card.
When using a graphics card, apply the following patch.
https: //github.com/Linaro/rpk/commit/0b80cf5a08ae3b116c85f3958c039e72d2e03cf2
Graphics cards that have been confirmed to work with this product after the patch is applied
are shown below.
Manufacturer

Model number

URL

ELSA

Geforce GT710 LP 2GB
Passive

http://www.elsa-jp.co.jp/products/productstop/g
raphicsboard/geforce/entry/geforce_gt710_lp_
2gb_passive/(Only in Japanese)

ZOTAC

http://zotacusa.com/specsheet/ZT-96TES3G-F
SL.pdf

MSI

9600GT ECO 512MB
256BIT DDR3
(ZT-96TES3G-FSL)
Extreme N6600LE
Silencer/TD/256M
N680 GTX-PM2D2GD5PNY

VCGGTX580XPB

ASUS

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https://www.asus.com/Graphics-Cards/Extrem
e_N6600LE_SilencerTD256M/specifications/
https://www.msi.com/Graphics-card/N680GTX_Twin_Frozr_2GD5OC_.html
http://www.pny.com/File%20Library/Support/P
NY%20Products/LEGACY/GeForce%20Graphi
cs/PNY-GeForce-GTX-580-Liquid-Cooled-153
6MB-Brochure.pdf

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1-3. SSD
SSDs (NVMe) that have been confirmed to work with this product are shown below.
Manufacturer
Samsung2.

Model number

URL

MZ-V6E500B/IT

http://www.samsung.com/semiconductor/minisi
te/ssd/product/consumer/960evo/

Graphic Card
With the combination of ASUS Graphic Card and nouveau driver, issue that the screen hangs up
while using may happen. As a provisional counter measure, please try the following;
2-1. Disable “Screen Saver”
Please move to setting by [Menu] → [Preference] → [Screen Saver],and select “Disable ScreenSaver”.
2-2. Update nouveau driver configuration
Please update nouveau driver configuration with the following command;# echo “options nouveau config=NvClkMode=15” >> /etc/modprobe.d/nouveau.conf# update-initramfs –u –k all# reboot
2-3. Command input through the console (Available via network or USB serial port(*))
The system is in operation even during the screen hangs up.
Please execute the following command through network console.
> sudo systemctl restart lightdm(*)If you use USB serial port as the console,add following parameter on the kernel startup.
console=ttyAMA0,115200

3.

Autoboot function
When the Autoboot function is enabled, the power is turned on automatically only by connecting
the power cable.
To select enable/disable the Autoboot function, set the MCU jumper as below.
DisableEnable4.

ATX power cord
Since the attached ATX power cord is compatible with only PSE certification in Japan, the power
specificaton is 100-110V/300W. If you prepare yourself the power cord which adapted to the area
you use and able to carry current matches the power consumption requirement, you can use at
power voltage 110-240 V at your own risk.

5.

Out-of-the-box defects and replacement
In the event of a faulty part, a replacement part will be shipped to the user for replacement andrepair. Please register as a user according to the product warranty once the product has arrived.
After you have completed your user registration, parts replacements will be free for six months, andwill be chargeable for the following six months (the warranty period will finish after one year).
Please refer to the warranty regulations on a separate document.

 What you need to prepare
You will need to prepare the following items in order to assemble and use this product.
A network environment with access to the Internet (required for installation)
External display (VGA/DVI//HDMI interfaces are available)
Keyboard (connected via USB)
Mouse (connected via USB)
Phillips head screwdriver (#2)

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The following items are not strictly required, but we recommend that you make them available.
GlovesThick paper or cloth (to protect the workspace from being scratched by the case) Screws and screwdrivers
Screwdriver to use
Use a Phillips head screwdriver (#2).
Using any other kind of screwdriver may damage the screw threads,
resulting in injury while working.

Metric screw,
small threads

Inch screw,
large threads

Screws to use
This kit contains two kinds of screws (with inch screw threads and metricscrew threads). Use the inch screws when assembling this product.
The screws with larger screw threads are inch screws. Separate out the screws before working, toavoid damaging the parts due to using the wrong screws.

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4.

Assembly

4-1.

Workflow
Unpack the partsbox

Install the memory
onto themotherboard

Unpack the case box

Open the caseInstall and wire themotherboard

Check theinstallation andwiringProblem exists

No problems
Check and adjust
any trouble areas

Confirm thatthe unit powersonProblem exists

No problems

Check and adjust
any trouble areas

Confirm thatthe unit powersonInstall the OS

Problem exists

No problems

Close the case

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Parts may be damaged(Contact Socionext)

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4-2.

Unpack the packaging box

The packaging box includes two boxes, one for the case and one for all parts aside from the case.
Packaging box

Remove

Case

Parts

1.

Case
Remove the case from the box, and take off the cushioning
material.

2.

All parts aside from case
The parts are separated into twobox shaped cushionings, one on topof the other.

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Mother Board

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Other Parts

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4-3.

How to open and close the case

When doing the assembly work, first open the case and place it on its side.

 How to open the case1.

Remove the two screws at right, as seenfrom the rear.

1. Removethe screws

2.

3.
4.

Place your hand on the side cover (the right side of
the case) and pull it towards you.
The side cover may feel a little stiff when pulled. Do
not use excessive force when pulling, in order toavoid injury.
Remove the side cover you pulled out towards theoutside.
Place the case on its side.

3. Remove towards
the outside

2. Pull towards you How to close the case1.

Fit the cover that you removed onto the chassis bysliding it a bit towards the rear, and install the coverby sliding it towards the front of the case. When
doing this, fit the cover over the tabs at the centerand at the front of the case by pulling carefully,
installing the cover snugly onto the front side.

Pull the cover towards thefront while pushing down

The cover may feel a little stiff when installing. Do not use excessive force when pulling, in order
to avoid injury.
2.

Use the screws that you removed when opening the case to fasten the side cover on.

CAUTION
There are sharp edges on the rear side of the side cover and inside the case.
Also note that you will need to apply some force to open and close the case.
Use caution not to injure yourself by getting your hands pinched or cut by thecase or cover. Use gloves if necessary.

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4-4.

Preparing to install the motherboard (incl. removal of the
optical drive bracket)

In order to install the motherboard, you will needto remove the optical drive bracket assembly inthe case.

1.

Removing the front bezel
Remove the tabs (3) to allow the front bezel
to fall forward, so that it can be removed.

2.

Removing the optical drive bracket
First, remove the front screw (1).

Next, using the front hook for leverage, lightly
grasp the corner of the bracket and pull thebracket up to remove it.

CAUTION
Do not remove the black cover as well — remove the bracket.
You will not be able to remove both at the same time.

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3.

Removing the optical drive bracket cover
Pull the rear knob up to remove the bracket
cover.

4.

Installing the I/O panel
Fit the I/O shield onto the rear part of thecase to install.
After this, pull the tabs up on the LAN
connector side and the USB connector
side.

Pull the tabs up

Having done this, you will be able to install
the motherboard.

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4-5.

Preparing to install the motherboard (installing the memory)

Before installing the motherboard into the case, install the memory. One memory module is included.
1. The motherboard and memory are packaged inside of an antistatic bag. Take them out and placethem on the bag.
Motherboard

DIMM4
Memory

DIMM3
DIMM1

DIMM2

2.

Release the locking mechanism on thememory slot (DIMM2).
DIMM2

3.

Insert the memory into the memory slot
(DIMM2).
 Line up the key (notch).
 Insert the memory straight until it firmly fits
into the base of the socket.
 Move the locking mechanism back in to lockthe memory in place.

DIMM2

Reference:
When expanding the memory, install as below:
Spec.
DDR4-2133
4GB, 1rank, UDIMM (Maximum configuration 8GB = 4GB x 2)
Available memories
16GB, 2rank, RDIMM (Maximum configuration 64GB = 16GB x 4)
Available
Slots

1pc.
2pcs.
4pcs.

Remarks

DIMM2
DIMM2/DIMM4
DIMM1/DIMM2/DIMM3/DIMM4
If you use with multiple installation,use the same kind ofmemories.Also,you can not install 3pcs.

CAUTION
Before installing the memory, touch the case to discharge any static electricity
from your body. Also, when holding the memory and motherboard, hold them on
the edges of both sides, and do not touch the metal parts directly with yourhands. Doing so may cause poor contact or electrostatic damage.
If you are having trouble installing, do not use more force than is necessary.
Remove the memory temporarily and then try installing once more.

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4-6.
1.

Installing and wiring the motherboard
Installing the motherboard
 Pull out the cable included with the power
supply and the cable coming from the casefront panel.
 Place the motherboard inside, while making
sure that the LAN connector and USB
connector are protruding from the I/O shield.

LAN connector

After this, fix the motherboard in place using
the inch screws (8).

2.

Connecting the power cable
The power cable is separated into two parts,
one with 20 pins and the other with four pins.
Assemble both parts together so that they
make a 24-pin connector.

Insert the connector so that the hook is alignedwith the motherboard.

The parts have aninterlocking rail sothat they can beslide together.

Hooks

CAUTION
The connector of power cable is designed so that it cannot be inserted in thewrong direction.
If you are having trouble inserting the connector, do not use more force than isnecessary. Try inserting it again.
Using too much force may damage the connector, causing an electrical short in
the power supply which may start a fire or similar hazard.

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3.

The front cable connectors have markings thatshow their connection type.
Use the POWER LED (for 2-pin), HDD LED,RESET SW and POWER SW connectors.

Insert each connector into the pins as follows.
Connector
HDD LED
POWER LEDRESET SW
POWER SW

Pin
SATA-LED
PWR-LEDJ-RST-SW
J-PWR-SW

Insert with the markings facing down. Use caution, as these connectors can be inserted thewrong way.
4.

Connecting the front cable (USB)
There are two types of USB front cables, but
only the black cable (USB3) will be used.
The connector has tabs and is designed so thatit cannot be inserted in the wrong direction, soline up the tabs.
This is plugged into the blue USB port on thefront cable side.

5.

Installing the graphics card
Release the holding tab on the expansion slot
bracket with your finger.

Loosen the inch screw to remove the expansion
slot bracket, and insert the graphics card into the
expansion slot.
Make sure that the card is inserted all the way into
the expansion slot.

Bracket holding tab

Graphics card

Last, replace and tighten the inch screw, and movethe holding tab on the expansion slot bracket backto its original position.
(The expansion slot bracket should be kept for
future use.)

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4-7.

Installing the hard disk

1.

Install the SATA cable onto the motherboard(SATA1 side).

2.

Install the hard disk into the hard disk bay.
There are two types of screw holes (for the
FDD and for the HDD). Use the HDD screw
holes, and tighten the screws.

3.

Slide the hard disk into the hard disk bay, andtighten the screws.

4.

Connect the SATA cable and the power cableto the hard disk.

4-8.

Jumper setting

Set the Autoboot function with the MCU jumper.
For the location of the jumper, please refer to "PartNames".
Disable → Connect the power plug and turn on

DisableEnablethe power after turning on the power switch
Enable → Power on immediately when connecting
the power plug.
Please set according to purpose.

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4-9.

Preparations before turning on the power

Before turning on the power, first check yourwiring and related work.
 Check the memory installation
Is the memory card firmly inserted into thesocket?
 Power cable (24-pin connector)
Are the connectors inserted firmly in place?
 Front cables (LED, USB)
Are the connectors inserted into theirproper locations, and are they inserted
firmly in place?
 Graphics card
Is the graphics card firmly inserted into theslot?
 Hard disk
Are the SATA and power cables firmly
inserted into their connectors?
If there are no problems with the above,connect the external keyboard, mouse (bothUSB), display (VGA), network cable and power
cable.

USB Port

Power

Display
Ethernet
AC InletUSB Port

CAUTION For the keyboard and mouse, you can use the blue USB port (USB 3.0) on thefront and the back.The black USB port (USB 2.0) on the front will not work.

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4-10. Turning the power on and off
The power can be turned on by pressing thepower button.
Check the following.
 The power supply fan should operate, andthe power LED should light.
 The “Linaro 96Boards” logo screen should
appear on the display.
 There should be no unusual smells, sounds
or heat coming from the unit when
operating.
If the unit does not operate normally, check thewiring and installation.
To turn off the power, use the desktop power
button,or input “shutdown –h now”command as
root.

CAUTION
1. If you hear any unusual sounds or smell something burning, immediately
remove the power plug from the outlet.
Failure to do so may result in mechanical failure or bodily injury.
2. When checking the inside of the unit, take sufficient care not to cut yourfingers on the pins or on the sharp edges of the metal. Check the unit as far
as you personally can—do not strain yourself.

4-11. OS installation
4-11.1.Network install
The example below shows the use of UEFI to install Debian.
The steps to take are listed at https://asciinema.org/a/146683. Other information related to this system isshown at https://www.96boards.org/documentation/enterprise/developerbox/. Please refer to this.

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4-11-2.Standalone install (Without network connection)■Media preparation and install

1)Download iso image
http://people.linaro.org/~riku.voipio/ERP-17.12.1-arm64-DVD-1.iso2)Prepare the install media on the USB memory downloaded by 1).（Recommanded）
・You can also use ＣD/DVDs.
・USB memory must be 8GB or more.
3)Please disconnect the network cable from this machine.
4)Connect the install media prepared by 2), then boot this machine..
5) Please select installation media from [BootManager] of UEFI menu.

6)Continue the installation.

■Supplementary information
7)The network configuration
Because it is a standalone environment, so no needto set up the network.
Select “Do not configure the network at this time”.

8)The disk partition configuration
Although there are multiple choices, it isrecommended to select"use entire disk".

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Copyright 20189)The kernel to install
If the available kernel displays,
select "linux-Image-4.14.0-260-arm64".

10)The network mirror
For the case of configuration view of the network
mirror for adding the file to the installation from themedia is displayed, select "No".

11)Select the desktop
It is recommended to select “LXDE” for the desktop.
To select the desktop;
In case of select “LXDE”,
11-1)

Move the cursor to “[] … LXDE” with

Up/Down key.
11-2) Add check with Space key.
Please confirm that it is displayed as“[＊] … LXDE”.
11-3)

Move to ‘Continue’ with Tab key.

11-4)

Proceed to next step with Enter key.

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■Finish the install and reboot12)After finishing the install, reboot this machine.Select “debian”, in case Boot Manager is displayed during
booting.
■The Debian configuration
13)The kernel update
Update the kernel to #275 or higher. (In the example below it will be #288)
If the network functiona)Add below two lines to /etc/apt/sources.list
works:
deb http://deb.debian.org/debian/ stretch main contrib non-freedeb-src http://deb.debian.org/debian/ stretch main contrib non-freeb) Add below line to /etc/apt/sources.list.d/deb http://obs.linaro.org/ERP:/17.12:/synquacer/ERP-17.12/ ./c)Type below command to prepare the kernel update.
# apt-get updated) Type below command to update the kernel.
# apt-get install linux-image-4.14.0-288-arm64(Revision may be updated)
If the network function
does not work correctly:e) Download the deb file from the following URL, and copy into this machine by
USB memory or other media.
http://obs.linaro.org/ERP:/17.12:/synquacer/ERP-17.12/arm64/
linux-image-4.14.0-288-arm64_4.14.44.linaro.288-1_arm64.deb(Revision may be updated)f) Type below command to update the kernel.
#dpkg –i linux-image-4.14.0-288-arm64_4.14.44.linaro.288-1_arm64.deb(As revision may be updated, please modify the .deb file name exactly same
as downloaded one)14) Update the configuration of the nouveau driverType the following command to update the nouveau driver.
# echo "options nouveau config=NvClkMode=15" >> /etc/modprobe.d/nouveau.conf# update-initramfs –u –k all# reboot

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4-12. Using UEFI
1.

Enter the boot options.
The boot options screen will display when
the computer is booted up. Press ESC toenter the boot options.

2.

Enter the Boot Manager.

3.

Enter the “Install Debian Stretch(Linaro
ERP) over HTTP” option.

For the following steps, refer to https://asciinema.org/a/146683.

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4-13. Assembling the case1.

Installing the optical drive bracket
Move the cables to the side in order toinstall the optical drive bracket.

Install the optical drive bracket by
performing the steps in reverse that you
used to remove the bracket.

2.

Installing the front bezel
Hook the tabs of the lower part of the front
bezel onto the holes in the chassis, andhook the tabs of the upper part of the front
bezel onto the outer side of the chassis to
fix it in place.

3.

Last, close the case.

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Pull the cover towards
the front while pushing
down

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5.

Using the Computer

5-1.

Turning on the power

After plugging the power plug into the outlet, turn on the power by pressing the power button. However,
if Autoboot is enabled, power is turned on simply by inserting the power plug into the outlet.

5-2.

Turning off the power

To turn off the power, use the desktop power button,or input “shutdown –h now”command as root.

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6.

Part Names Front side
USB 3.0 ports (blue) The following
components cannot beused.
 USB 2.0 ports (black) Audio jacks

LED (power, HDD)

Reset button

 Back side
LAN port
USB 3.0 ports

Display ports(DVI/HDMI/VGA)

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 Motherboard
LAN port(for rear panel ports)

DSW1 to 4
Settings:
DSW1: All OFF
DSW2: bit3, 4, 5, 6
 ON
Others are OFF
DSW3: All OFF
DSW4: All OFF

USB3(for rear panel ports)

UART(microUSB
converter)
This can only be
used when the I/Oshield is notinstalled.

USB3(for front panel ports)

LAN port(Can not be
used)

PCI Express
DIMM4
DIMM3

DIMM1
CPU

DIMM2

Power connector(24-pin)
SATA2

SATA1

Connectors for front panel

MCU jumper

Enlargedview

Set the Autoboot
function
Disable/Enable.
Autoboot
DisableLithium battery
BR2032
When replacing due
to end of life, you
can also use
CR2032 batteries.

Autoboot
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7.

Items to Periodically Inspect
Inspect the computer once every six months to a year, for the following symptoms.
 Unusual sounds coming from the power supply fan Power cord or plug are unusually hot Power cord has a deep scratch or is deformed
 Computer will not boot up, even when the power plug is inserted
 Strange odors or smoke Foreign matter or water has gotten into the unit
 Other abnormality or failure
If you notice any of these problems, remove the power plug from the outlet and be sure to contact theCustomer Support at Socionext for inspection and repair, to avoid the risk of product failure or
accidents.
URL︓http://www.socionext.com/en/ → [Contact US] → [Inquiry Form]

8.

Recommended Storage Locations and Methodsof Care8-1.

Recommended storage locations

Use this computer by setting it up in a location specified by the conditions below.
Recommended storage conditions
Use this computer in a location that falls within these conditions.
Indoors
Within 10C to 35C(*)
Within a humidity range of 20 to 80% (no condensation)(*)

This computer may fail to start up when used in a room that is excessively cold（at or below
10℃）.
If this happens, unplug the power cable, warm up the room and wait for a few hours before trying topower up the unit again.
This will prevent condensation from occurring inside of the unit due to sudden changes intemperature, which could lead to short circuits in the components and cause the product to fail.

Using the computer outside of these conditions may lead to an accident such as a fire, damage to thecomputer, or other trouble such as failure to start up.
This product is not suitable for use in the following locations.
 Places exposed to direct sunlight or heat, such as places located close to a stove or other heating
apparatus Places with high humidity, such as near an aquarium or other places next to water Places that are subject to strong magnetic fields, such as powerful magnets, electromagnetic
cookers and so on
 Places where at least 10 cm of space is not available between the rear/front panels of this unit andthe wall Places subject to vibration or impact
 Outdoor locations or dusty places Places that are unstable, or which could be bumped into by people or other objects

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Cautions during use
 Do not block the ventilation ports.
 Do not tug on the cables when removing them from the connectors. Be sure to
grasp the connector when removing the cables.
 If you hear any unusual sounds or smell something burning, immediately stopusing this computer, shut down the power and remove the power plug fromthe outlet. Do not forcibly bend or place objects on top of the power or signal
cords.
 When using a power strip or similar apparatus, be sure that the electrical
capacity of the devices connected to the power strip does not exceed thecapacity of the power strip itself.
 Do not spill any beverages or food on this unit.
 Be sure to take sufficient breaks when using the computer for long periods oftime. We recommend taking a break for 10 minutes per hour.
 Stop using the computer if you feel any discomfort or pain while using thiscomputer for long periods of time.
 Remove the power plug from the outlet when the unit will not be used for along period of time.
 This unit does not support 24 hours operation per day.

8-2.

Caring for this Product This product is made up of precision components. Use care in cleaning this product in order toavoid product failure and related troubles, as well as to keep it in good working order for a long time.
Be sure to remove the power plug from the outlet when cleaning this unit, and disconnect it fromthe peripherals.
 Use a dry cloth to wipe any dirt off the surface of the unit. For particularly soiled spots, use a damp
cloth that has been thoroughly wrung out for wiping.
Do not use a damp cloth to wipe any parts of this unit through which power flows, including theUSB ports, network ports, the power inlet and so on.
 Use an electric vacuum cleaner to remove any dust from the ventilation holes on the chassis or
power supply, or on the power supply fan.
If excessive dust has adhered to the unit, use a brush, used toothbrush or similar utensil along withthe vacuum cleaner to completely remove the dust.
Excessive dust may prevent the unit from dissipating heat properly, which will lead to mechanicalfailure. We thus recommend periodic care.

9.

Disposal of this Product Inside of Japan
1. This product may not be disposed of as larger non-recyclable refuse, and is considered to be thesame as a DIY computer. Please make an application with the PC3R Promotion Association if you
wish to return this product for recycling (chargeable).
http://www.pc3r.jp/e/home/index.html
 Countries outside of Japan
Dispose of this product by following the laws of your respective country.

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10. Troubleshooting
Before determining that something has failed, check the following points.
Symptoms

Possible causes

What to do

The unit will not
power up.

The power cable may not beproperly connected.

Check whether the power cable is firmly
inserted into the power outlet and the AC
inlet.
To confirm that the power cable is fully
inserted, we recommend that you pull thecable out and then plug it in once more.
Warm up the room sufficiently before
starting up the unit.

The room temperature is toocold (at or below 10ºC)

The unit powers up,
but nothing displayson the screen.

The display may not beproperly connected.

The computer
cannot connect tothe Internet.

The LAN cable may not be
plugged in.
The LAN cable or cableconnector may be damaged.
Network devices such as
hubs are not powered up.
The network devices are notoperating properly.

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storage locations”)
Check whether the cable that connects
the display to the computer is firmly
connected.
To confirm that the power cable is fully
inserted, we recommend that you pull thecable out and then plug it in once more.
Also, check the display settings, to see
whether the display is powered up andwhether the signal from the computer isbeing received.
Check whether the LAN cable is firmly
connected.
Replace the LAN cable.
Check the manual for your network
devices, and turn on the power.
Check the manual for your network
devices, and check whether the devices
are working normally.

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Symptoms

Possible causes

What to do

USB devices(keyboard, mouse)
are not working.

The cables may not beproperly connected.

Check whether the cables are properly
inserted into the ports.
Note that only the USB 3.0 ports (blueconnectors) can be used, and other ports
are unavailable.
There may not be enough power tosupply all of the USB devices that areconnected. Try removing all USB devices
except for the keyboard and the mousefrom the hub, or use a USB hub with aseparate power supply.
Try using a different keyboard or mousethat you know is working.

You are using a USB hub toconnect to other devices.

The computer
freezes up andbecomes inoperable
at hightemperatures, suchas during thesummer.

Socionext Inc.
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The connected devices(keyboard, mouse) are notworking.
The above measures havenot solved the problem.
There may be foreign material(such as dust) or otherobjects blocking theventilation ports, reducing thecooling efficiency and causing
the internal temperature of thecomputer to rise.

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Reboot the computer, and try
reconnecting the USB devices.
Remove any foreign material or objects
blocking the ventilation ports.

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11. Q&A
Q. The computer will not enter “Install Debian Stretch(Linaro ERP) over HTTP” from the UEFI menu.
A. You cannot install Debian without connecting to a valid network via the LAN port. Check theconnections.
Q. Installation via Install Debian Stretch (Linaro ERP) over HTTP via Proxy server will fail.
A. When installing via Proxy server, it may not work. In this case please install in an environment notgoing through Proxy server.
Q. Just turn on the power plug then turn on the power.
A. The Autoboot function may be enabled. Check the setting of the MCU jumper.

12. Specifications
Product name
Part Number

SynQuacer E-Series(Conforms to 96Boards Enterprise Edition specifications)
SC0FQAA-B

FactorCPU
MemoryMicroATX
SynQuacer SC2A11 (Arm Cortex-A53, 24-core)
DDR4-2133(Minimum configuration: 4 GB  1/UDIMM/without ECC;
maximum configuration: 16 GB  4/RDIMM/with ECC)
Time function
Built-in real-time clock
I/O
USB3  4, Gigabit Ethernet  1
VGA  1/DVI-D  1/HDMI  1 (video card)
SATA  2
PCIe Gen2 (RC only): 1 lane  2, 16 lanes  1 (used by graphics card)
Power supply
100-110V /300 W (maximum) (* 1)Power consumption
About 30 W (In case GT710-SL-1GD5 Graphic Card, WD10EZEX HDD and
4GB DDR4-2400 memory is mounted on Mother Board.
Operating environment Temperature: 10C to 35C; humidity: 20 to 80% (no condensation)
Dimensions
323  140  322 mm
Weight5.80 kg (It contains Chassis, Mother Board, Graphic Card, HDD and memory.)(* 1) If you prepare yourself the power cord which adapted to the area you use and able to carry current
matches the power consumption requirement, you can use at power voltage 110-240 V at your own
risk.

13. Use of this Product in Unsupported Countries
Depending on the country used, legal procedures may be required. Please comply with laws andregulations and use it at your own risk.

14. Inquiries
 Technical inquiries
URL︓http://www.socionext.com/en/ → [Contact US] → [Inquiry Form] Technical reference documents
Please refer to https://www.96boards.org/documentation/enterprise/developerbox/
Socionext Inc.
Nomura Shin-Yokohama Bldg., 2-10-23 Shin-Yokohama, Kohoku-ku, Yokohama, Kanagawa,
222-0033, Japan

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