Herman Miller International Warranty®

A warranty is a promise.
Here’s ours: 12 years, 3 shifts, labour included
Our warranty covers everything – including electrical components, castors,
pneumatic cylinders, tilts and all moving mechanisms.
It recognises the changing nature of work and the need for products that canstand up to continuous use.
And it means that when warranty work is performed, you don’t foot the bill.
At Herman Miller, we work for a better world around you. Our products – andour promise to stand behind their quality 100 per cent – are designed toimprove your environment whether it’s an office, hospital, school, home, anentire building or the world at large.

All products sold under the Herman Miller brand, including Herman Miller
Healthcare products, Eames aluminium group, Eames Soft Pad group,
Eames executive chairs, Eames tables, CBS products and POSH desking
products, are backed by our 12-year, 3-shift warranty, except as limited or
described below. Warranty information for NaughtOne products can be foundby visiting naughtone.com/warranty. Warranty information for Maharam
textiles can be found by visiting maharam.com/site/terms.
®

TM®

Herman Miller Products

Herman Miller Materials

10 years
Buddy pedestals; Connection Series storage; Global Storage System; Towers

5 years
Herman Miller proprietary fabrics applied to seating products (exceptions
covered under 12-year warranty include: Ace, AireWeave ™ 2, Aristo,Balance, Crepe, Dex™, Duo, Epic, FLEXNET™, Intercept, Interweave 2, Leather,Lyris 2™, MCL Leather, Marvel, Mercer, Monologue, 8Z Pellicle® , Rhythm,Sequel, Strata, Summit, Sync, Whisper and proprietary textiles applied toWorkspace products); Sayl® knit back cover

8 years
Activity seating; Express 2; Helm seating
5 years
Herman Miller Ancillary products; Herman Miller Europe Alliance products;
Box pedestal; C-style flipper door unit with lift-assisted mechanism;
Comma™ Chair and Stool; Connect™ power and data; Cubert ® , Flute ™ andTone ™ personal task lights; Cyclade Tables; Eames 2500 Series ExecutiveDesk; Eames Tables power modules; Exclave® whiteboards, tackboards
and accessories; Formwork® and Ubi® liners; keyless locks; Kumi pedestal;
Logic Power Access Solutions ™; Logic Reach; Lolly® personal light; Luva
Modular Sofa Group; Mbrace wall-mounted technology; Mode Desk; MontoSit-Stand Riser; Nelson® Cube Sofa; OE1 Workspace Collection™, Micro Packscreen liner, Nook liner, Storage Trolley liner and energy distribution; Ondo
Connectivity Module; Oripura Laptop Stand; Overlay™ Trellis and Linearlight; Procedure/Supply Carts keyless lock bars; Tabetha Tablet Mount;
Twist™ LED task light; Ubi USB power module; all other POSH-brandedseating
3 years
Herman Miller Ancillary outdoor products; Compass ™ system faucet
2 years
Logic Micro Tower; Magis-branded products from the date of purchase by
the original purchaser
1 yearAnywhere case; Capelli™ stool; Formwork stackable desktop storage;
Herman Miller archival posters and panels; Nelson Bubble Lamps ®
None
Exclave eco boards; Girard throw; Maharam Memory 3 game; Maharam
pillows and microfibre towel

Parts and Components
5 years
Electronic ballasts used in task lighting; keyless lock on Compass; mechanicalcomponents (drive shaft, motor, etc.) on Locale® height-adjustable surface;mechanical and electrical components on Motia® sit-to-stand tables, Nevi™
sit-to-stand tables and Nevi Link; OE1 Workspace Collection markerboards,
Agile Wall monitor mount, mechanical and electrical components on MicroPacks; Ratio (EUR/LAC); Renew™ sit-to-stand pneumatic counterbalance andcrank mechanism; power leg access option on Renew sit-to-stand tables
3 years
All service parts; electric motors for Co/Struc ® height-adjustable tables;
Jacket hangers
2 years
Electrical components (switch, control box, etc.) on Locale heightadjustable surface
1 yearCompass system faucet sensors and control box
6 months
All other products, parts and any services not listed above, sold or
furnished by Herman Miller or its subsidiaries, except for consumableproducts such as batteries, dry-erase markers, erasers, light bulbs, fansand other electronic products for which no warranty is given
None
OE1 Workspace Collection Expo markers and microfibre towelOther Manufacturers’ Products

Herman Miller does not warrant:

Herman Miller does not warrant other manufacturers’ product but willpass through to the original purchaser any warranty supplied by othermanufacturers to the extent possible, including, but not limited to,open-line laminates.

• natural variations in wood grain or figure or the presence ofcharacter marks

Provisions that apply to all Herman Miller-branded productsand services:
MillerKnoll, Inc. (“MillerKnoll”), 855 East Main Avenue, PO Box 302,Zeeland, Michigan 49464-0302, USA, warrants the products sold by it
and its subsidiaries to be free from defects in material and workmanship,
regardless of the number of shifts during which the products are used, for
the warranty periods specified below.
This limited warranty covers the sale of Herman Miller products in allcountries. Not all of the product lines appearing on this list are marketedby Herman Miller in all countries, and appearance on this list does not
imply an offer for sale of a product line in a particular place. Product line
availability is defined in current price lists applicable to different regions.
During the applicable warranty period, Herman Miller, as its soleobligation, will repair or replace (at its option) any product, part orcomponent covered by this warranty and sold after the effective dateof this warranty, which fails under normal use as a result of a defectin material or workmanship. Herman Miller will repair or replace theaforementioned product, part or component with a comparable product,
part or component.
This warranty extends only to the original purchasers who acquire a new
product from Herman Miller, its subsidiaries or its authorised resellers.
Any product, part or component must have been used according toHerman Miller’s published instructions and installed and maintained by aHerman Miller factory-trained technician or an authorised Herman Miller
dealer installer. If these requirements are met, warranty coverage will beextended. Any misuse, abuse or modification to the original product voids
the warranty. Herman Miller does not warrant the performance of theproduct when used in combination with other than original Herman Miller
products.
Limited warranty only covers Herman Miller provided products,
components and related repair work performed by Herman Miller
authorised dealers.
The warranty period starts from the date of purchase.
This document inclusively describes all of the warranties given andremedies available with respect to the company’s products and services.
Herman Miller and its subsidiaries disclaim any other warranty whether
express or implied, statutory or otherwise, in relation to the products.

• changes in surface finishes, including colourfastness, due to ageing,
exposure to light or direct sunlight• marks, scars or wrinkles occurring naturally in leather• veins, marks, voids, fissures or cracks found naturally in stone• failure resulting from normal wear and tear• pilling of textiles• matching of colours, grains or textures of natural materials• colourfastness or the matching of colours of textiles or surface finishes,including an exact match to cuttings, samples or swatch cards• damage, marking or staining of veneer surfaces due to contact withrubber or similar compounds; damage from sharp objects or imprinting
from writing instruments• changes in the decibel level of motors or mechanisms utilised in heightadjustable products• damage or marking of materials or abrading of textiles over time causedby sharp or foreign objects• discolouration of textiles and surface materials due to soiling, stains or
dye transfer from clothing, including denim
Herman Miller tests Customer’s Own Material (COM) and other customersupplied items for manufacturing quality only and does not provide anywarranty with regard to these materials.
Herman Miller does not warrant products that are exposed to extreme
environmental conditions or that have been subject to improper storage.

TO THE EXTENT ALLOWED BY LAW, ANY IMPLIED WARRANTIES,INCLUDING ANY WARRANTY OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED AND
TO THE EXTENT THEY ARE LEGALLY REQUIRED, ARE LIMITED IN
DURATION TO THE DURATION OF THIS WRITTEN WARRANTY.
HERMAN MILLER SHALL NOT BE LIABLE FOR LOSS OF TIME,INCONVENIENCE, COMMERCIAL LOSS, OR INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Applies in US only: Some states do not allow limitations on how longan implied warranty lasts or do not allow the exclusion or limitation ofincidental or consequential damages, so the limitations or exclusions in thetwo preceding paragraphs may not apply. This warranty gives the purchaser
specific legal rights; however, the purchaser may also have other rights that
may vary from state to state.
Applies outside US: Except as stated above, Herman Miller will not beliable for any loss or damage (including costs) however caused, whether
direct or consequential, incurred or suffered by the purchaser or any third
party in respect of the products, but nothing contained herein will or will
be considered to exclude or restrict any liability on Herman Miller’s part for
death or personal injury resulting from negligence.

Effective September 2023

For more information about our products and services or to see a list of dealers, please visit us
at hermanmiller.com or call +1 (888) 443 4357.
©	2023 MillerKnoll, Inc., Zeeland, Michigan®	 , Herman Miller, Ava, Bubble Lamps, Co/Struc, Cubert, Eames, Exclave, Flop, Formwork,Geiger, Locale, Lolly, Maharam, Motia, Nelson, Nemschoff, Ode, Pellicle, Pristo, Sayl,Serenity, and Ubi are among the US-registered trademarks of MillerKnoll, Inc., and its owned
subsidiaries.
AireWeave, Comma, Compass, Connect, Consoul, Dex, Eames Soft Pad, FLEXNET, Flute, Lyris™	
2, Monarch, Nevi, OE1 Workspace Collection, Overlay, Palisade, Pamona, Renew, Sahara,Tone and Twist are among the U.S. trademarks of MillerKnoll, Inc. and its owned subsidiaries.	Hang-It-All® is a registered trademark of Lucia Eames Demetrios, d.b.a. Eames Office.