Herman Miller U.S. and Canada Warranty®

A warranty is a promise.
Here’s ours: 12 years, 3 shifts, labor included
Our warranty covers everything—including electrical components, casters,
pneumatic cylinders, tilts, and all moving mechanisms.
It recognizes the changing nature of work and the need for products thatcan stand up to continuous use.
And it means that when warranty work is performed in the U.S. andCanada, Herman Miller foots the bill.
At Herman Miller, we work for a better world around you. Our products—
and our promise to stand behind their quality 100 percent—are designed
to improve your environment whether it’s an office, hospital, school, home,an entire building, or the world at large.

All products sold under the Herman Miller brand, including Herman Miller
Healthcare products, Eames aluminum group, Eames Soft Pad group,
Eames executive chairs, and Eames tables, are backed by our 12-year, 3-shift
warranty, except as limited or described below. Warranty information for
NaughtOne products can be found by visiting naughtone.com/warranty.
Warranty information for Maharam textiles can be found by visiting maharam.
com/site/terms.
TM®

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Herman Miller Products

Herman Miller Materials

5 years
Herman Miller Ancillary products; C-style flipper door unit with lift-assisted
mechanism; Comma™ Chair and Stool; Connect™ power and data; Cubert®,
Flute™, and Tone™ personal task lights; Cyclade Tables; Eames 2500 Series
Executive Desk; Eames Pride Hang-It-All®; Eames Tables and Tandem Seating
power modules; Exclave® whiteboards, tackboards, and accessories; EZ-123
Overbed Table; Formwork® and Ubi® liners; Intent Solution; keyless locks;
Lab Stool; Logic Power Access Solutions™; Logic Reach; Lolly® personal light;
Luva Modular Sofa Group; Mbrace wall-mounted technology; Mirage Overbed
Table; Mode Desk; Monto™ Sit-Stand Riser; Nelson® Cube Sofa; Ode® lamps;
OE1 Workspace Collection™, Micro Pack screen liner, Nook liner, Storage Trolleyliner, and energy distribution; Ondo™ Connectivity Module; Oripura™ Laptop
Stand; Overlay™ Trellis and Linear light; Physician Stool; Procedure/Supply Carts
keyless lock bars; Tabetha Tablet Mount, Twist™ LED task light; Ubi USB power
module5 years
Herman Miller proprietary fabrics applied to seating products (exceptionscovered under 12-year warranty include: Ace, AireWeave ™ 2, Aristo,Balance, Crepe, Dex™, Duo, Epic, FLEXNET™, Intercept, Interweave 2,Leather, Lyris 2™, MCL Leather, Marvel, Mercer, Monologue, 8Z Pellicle®,
Rhythm, Sequel, Strata, Summit, Sync, Whisper , and proprietary textiles
applied to Workspace products); Sayl® knit back cover

3 years
Herman Miller Ancillary outdoor products; Compass ™ system faucet;
Live Platform hardware

5 years
Electronic ballasts used in task lighting; keyless lock on Compass; mechanicalcomponents (drive shaft, motor, etc.) on Locale® height-adjustable surface;mechanical and electrical components on Motia® sit-to-stand tables, Nevi™ sitto-stand tables, and Nevi Link; OE1 Workspace Collection markerboards, Agile
Wall monitor mount, mechanical and electrical components on Micro Packs;
Renew™ sit-to-stand pneumatic counterbalance and crank mechanism; power leg
access option on Renew sit-to-stand tables; Sleeper mechanism on Nemschoff
Beaumont Sleep Chair and Settee, Nemschoff Leonard Sleep Settee and Sofa,
Nemschoff Monarch™ Sleep Chair and Settee; Glider mechanism on Nemschoff
Brava Gliders, Nemschoff Capella Gliders; Table mechanism on Nemschoff Merge
2 Flop ® Sofa, Nemschoff Palisade Flop Sofa; Recliner mechanism on Nemschoff
Culla Reclining Glider, Nemschoff Pamona™ Recliner, all other mechanicalcomponents on Nemschoff product2 years
Logic Micro Tower; Magis-branded products from the date of purchaseby the original purchaser
1 yearFormwork stackable desktop storage; Herman Miller archival posters andpanels; Nelson Bubble Lamps ®; Nemschoff® Palisade ™ privacy screens
NoneExclave eco boards; Girard throw; Maharam Memory 3 game; Maharam pillows

Herman Miller Custom Products
The limited warranty and warranty period for products customized within
Options or Tailored Studio will vary depending on the product. When astandard Herman Miller product portfolio item is modified or customized,
the applicable warranty of that item will carry through. Other custom
products will have those limited warranties and warranty periods specified
by Herman Miller in writing. Unless otherwise specified by Herman Miller,
a 5-year warranty period will apply to those other custom products.

Parts and Components
10 years
Recliner mechanism on Nemschoff Ava® Recliner, Nemschoff Consoul™ Recliner,
Nemschoff Consoul Reclining Glider, Nemschoff Leonard Recliner, Nemschoff Nala
Patient Chair, Nemschoff Pristo® Recliner, Nemschoff Sahara™ Recliner, Nemschoff
Serenity® Recliner

3 years
All service parts; electric motors for Co/Struc ® height-adjustable tables
2 years
Electrical components (switch, control box, etc.) on Locale height-adjustablesurface1 yearCompass system faucet sensors and control box
6 months
All other products, parts, and any services not listed above, sold or
furnished by Herman Miller or its subsidiaries, except for consumableproducts such as batteries, dry-erase markers, erasers, light bulbs, fans,and other electronic products for which no warranty is given
None
OE1 Workspace Collection Expo markers and microfiber towel

Other Manufacturers’ Products
Herman Miller does not warrant other manufacturers’ product but willpass through to the original purchaser any warranty supplied by othermanufacturers to the extent possible, including, but not limited to,alliance textiles and open-line laminates.

Provisions that apply to all Herman Miller-branded
products and services:
MillerKnoll, Inc. (“MillerKnoll”), 855 East Main Avenue, PO Box 302,Zeeland, Michigan 49464-0302, USA, warrants the products sold by itand its subsidiaries to be free from defects in material and workmanship,
regardless of the number of shifts during which the products are used, for
the warranty periods specified.
This limited warranty covers the sale of Herman Miller product in all
countries. Not all of the product lines appearing on this list are marketedby Herman Miller in all countries, and appearance on this list does not
imply an offer for sale of a product line in a particular place. Product line
availability is defined in current price lists applicable to different regions.
During the applicable warranty period, Herman Miller, as its sole obligation,
will repair or replace (at its option) any product, part, or component coveredby this warranty and sold after the effective date of this warranty, whichfails under normal use as a result of a defect in material or workmanship.
Herman Miller will repair or replace the aforementioned product, part, orcomponent with a comparable product, part, or component.
This warranty extends only to the original purchasers who acquire newproduct from Herman Miller, its subsidiaries, or its authorized resellers. Anyproduct, part, or component must have been used according to Herman
Miller’s published instructions and installed and maintained by a Herman
Miller factory-trained technician or an authorized Herman Miller dealer
installer. If these requirements are met, warranty coverage will be extended.
Any misuse, abuse, or modification to the original product voids thewarranty. Herman Miller does not warrant the performance of the productwhen used in combination with other than original Herman Miller product.
Limited warranty only covers Herman Miller provided products,components, and related repair work performed by Herman Millerauthorized dealers.
The warranty period starts from the date of purchase.
This document inclusively describes all of the warranties given andremedies available with respect to the company’s products and services.
Herman Miller and its subsidiaries disclaim any other warranty whether
express or implied, statutory or otherwise, in relation to the products.

Herman Miller does not warrant:• natural variations in wood grain or figure or the presence of character marks• changes in surface finishes, including colorfastness, due to aging, exposure
to light or direct sunlight• marks, scars, or wrinkles occurring naturally in leather• veins, marks, voids, fissures, or cracks found naturally in stone• failure resulting from normal wear and tear• pilling of textiles• matching of colors, grains, or textures of natural materials• colorfastness or the matching of colors of textiles or surface finishes,
including an exact match to cuttings, samples, or swatch cards• damage, marking, or staining of veneer surfaces due to contact withrubber or similar compounds; damage from sharp objects or imprinting
from writing instruments• changes in the decibel level of motors or mechanisms utilized in heightadjustable products• damage or marking of materials or abrading of textiles over time caused bysharp or foreign objects• discoloration of textiles and surface materials due to soiling, stains, or dyetransfer from clothing, including denim
Herman Miller tests Customer’s Own Material (COM) and other customersupplied items for manufacturing quality only and does not provide any
warranty with regard to these materials.
Herman Miller does not warrant products that are exposed to extreme
environmental conditions or that have been subject to improper storage.

TO THE EXTENT ALLOWED BY LAW, ANY IMPLIED WARRANTIES,INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE, ARE DISCLAIMED AND TO
THE EXTENT THEY ARE LEGALLY REQUIRED, ARE LIMITED IN
DURATION TO THE DURATION OF THIS WRITTEN WARRANTY.
HERMAN MILLER SHALL NOT BE LIABLE FOR LOSS OF TIME,INCONVENIENCE, COMMERCIAL LOSS, OR INCIDENTAL OR
CONSEQUENTIAL DAMAGES.
Applies in US only: Some states do not allow limitations on how longan implied warranty lasts or do not allow the exclusion or limitation ofincidental or consequential damages, so the limitations or exclusions
in the two preceding paragraphs may not apply. This warranty gives thepurchaser specific legal rights; however, the purchaser may also haveother rights that may vary from state to state.
Applies outside US: Except as stated above, Herman Miller will not beliable for any loss or damage (including costs) however caused, whether
direct or consequential, incurred or suffered by the purchaser or any third
party in respect of the products, but nothing contained herein will or will
be considered to exclude or restrict any liability on Herman Miller’s partfor death or personal injury resulting from negligence.

Effective September 2023

For more information about our products and services or to see a list of dealers,
please visit us at hermanmiller.com or call (888) 443 4357.
© 2023 MillerKnoll, Inc., Zeeland, Michigan®

, Herman Miller, Ava, Bubble Lamps, Co/Struc, Cubert, Eames, Exclave, Flop, Formwork, Locale,Lolly, Maharam, Motia, Nelson, Nemschoff, Ode, Pellicle, Pristo, Sayl, Serenity, and Ubi areamong the U.S. registered trademarks of MillerKnoll, Inc., and its owned subsidiaries.

™ AireWeave, Comma, Compass, Connect, Consoul, Dex, Eames Soft Pad, FLEXNET, Flute,
Lyris 2, Monarch, Nevi, OE1 Workspace, Collection, Overlay, Palisade, Pamona, Renew, Sahara,Tone, and Twist are among the U.S. trademarks of MillerKnoll, Inc., and its owned subsidiaries.
Hang-It-All® is a registered trademark of Lucia Eames Demetrios, d.b.a. Eames Office.