ContentsKaoru Ishikawa, the Man and Quality Control

PART III
Accomplishments of Prof. Kaoru Ishikawa
Chapter 7
7.1
7.2

Prof. Kaoru Ishikawa’s Work at University

Prof. Ishikawa’s Work
Prof. Ishikawa and the University of Tokyo
The University of Tokyo and Prof. Kaoru Ishikawa
Idealistic Leading Engineer
Chewed out for Fielding the Professor’s Fly

7.3

7.5

Jiro Kondo

133
142
144

Tadao Yoshida

146
147

Prof. Ishikawa, as Remembered by Students and Staff
Whom He Supervised at the University of Tokyo
Private Institutes in the East and the WestShuichi Ochiai“Doubt All Data”
Katsushi Ogawa
Prof. Ishikawa and “3”Nobuyoshi Takamatsu

148
149
150
151

Yoshio Kamiya

A Collection of Prof. Ishikawa’s Quotes
Nobuo Ikebe
Thinking of Prof. Ishikawa
Ms. Hiroko Narabayashi
His Mother’s Praise for QC and Admiration of QC Circle

152
154

Shinsuke Furuya

155
156
157

Memories of a Trip to Taiwan
Human Education Given by a Master
7.4

133

Mikio Kawai
Hiroshi Osada

Education at Science University of Tokyo
A Prominent Professor and His Students
Hideki Takahashi“Worker Controllable Defects Are One-Fifth or Less of the Total”

158
159

Toshihiro Uehara

160

The Achievements of President Kaoru Ishikawa
at Musashi Institute of Technology
Heavy Smoking
Thinking of President Ishikawa
A Letter to Mrs. Keiko Ishikawa
President and My Supervising Professor

Hidesuke Yamada
Shiro Nakayama
Larry J. Blake
Yasutaka Kainuma

161
166
167
168
170

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Chapter 8
8.1

Prof. Ishikawa and Quality Control

173

Contribution to the Quality Enhancement of Japanese Industrial Products
The True Value of Dr. Kaoru Ishikawa
J. M. Juran
What I Learned from Prof. Ishikawa
Yutaka Kume
Thinking of Prof. Kaoru Ishikawa
Shoichiro Toyoda
The TQC Advice of Prof. Ishikawa Made the Bridgestone Corp. of Today

173
176177178

Kanichiro Ishibashi
Ichiro Shinji

179
180

Kohei Suzue

180
183

“QC Fails Unless the Company President Takes the Lead”
8.2
8.3

Prof. Kaoru Ishikawa and the JUSE Group
Prof. Kaoru Ishikawa and JUSE

Incubator of Hinshitsu Kanri (Statistical Quality Control)
When Hinshitsu Kanri Was Born
Masao Goto
When Hinshitsu Kanri (Statistical Quality Control) Was First Published

184
188

Shin Miura

189

8.4

Exhibiting Leadership in the Development of the Deming Prize
Thinking of Prof. Ishikawa
Saburo Ohnishi“The Deming Prize Is Not the Goal”
Keizo Saji

190
194
195

8.5

Working Hard for the Development of QC Conferences

196

8.6
8.7

Implementation of Quality Month
Supporting QC Symposiums
A Teacher of “Kisama” (Memories of the Quality Control Symposium)

199
200

8.8

8.9

Contribution to the Establishment and Development ofthe Japanese Society for Quality Control (JSQC)
JSQC: “What Counts Is Quality Not Quantity”
Dr. Kaoru Ishikawa and JUSE Press, Ltd.
Memories of Publishing “Introduction to Quality Control”

Akira Harada

203

Kenichiro Imai

204
206

Katsuharu Arai

207
208

8.10 Prof. Kaoru Ishikawa and Quality Assurance Activities
The Nuclear Power Plant Quality Assurance Review Committee, MITI
Kunio Inoue

Prof. Ishikawa and Reliability
Chapter 9

Quality Control Starts and Ends with Education

Hiroshi Shiomi

209
209
210
213

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9.1

Leadership in the Establishment and Management of
Various Seminars of JUSE
(1) The QC Basic Course and the Ishikawa School“You Cannot Think That I Cover Your Back”
This Is How the Diagnosis Should Be Done.
The Ishikawa School(2) QC Seminar for Executives(3) QC Seminar for Marketing
Introduction of QC to the Marketing Department(4) QC Seminar for Purchasing
(5)

9.2

9.3

9.4

213

Katsuhiko Tsunoda

216
217218Kosuke Kuji

224

Yoshitaka Ogiwara

228
229

Hiroaki Nakazato
Bunteru Kurahara

Introductory Course for Design of Experiment

Lecturing All the QC Courses Organized by
the Chemical Society of JAPAN“Don’t Miss the Bus!”
Quality Control Courses on Radio and TV
QC Courses on NHK Radio and TV
Image and Reality/Professor Ishikawa on TV

Masahiro Ohnishi
Ichiro SanoCounseling Activities at Enterprises“It’s Important for People to Interact Frankly and without Concealment”

232
238
242
243

Rokuichi Yamada

244“Without Steady Improvement of Quality,
No Progress Can Be Expected for the Company.”
Kiyoshi TaniMemories of Dr. Ishikawa
James A. Henderson
Product Liability Prevention: The Most Important Issue
Yoshijiro Soda
That Was Worth Doing
Taiji Sayo“New Product Development Is the Only Way to Get out of the Recession”

245
246
248
249

Atsushi Yamagata

250

Katsuyoshi Ishihara

251
252

“QC Is Not Something to Be Done by the QC Department.”
A Great Professor with a Warm Heart
Chapter 10

Father of the QC Circle: Prof. Kaoru Ishikawa

10.1 Towards Company-Wide Quality Control

Isao Itsukage

255
256

10.2 The Birth of QC Circle
258(1) Publication of the Magazine Genba To QC (Quality Control for the Foreman)

Contents(2)

Formation of the Nation-Wide Organization for Promoting QC Circle andIts Activities
Recollections of Regional Chapter Established and the QC Circle SongMs. Haruko Mitsuaki

264(3) NIKKEI QC Literature Prize, FQC AwardQC Circle Leaders Talking of Prof. Ishikawa: Memories of the FQC Awardand an Autograph
Ms. Tatsumi Kawauchi

266

10.3 Development of QC Circle(1) Publication of QC Circle Koryo (General Principles of the QC Circle),and How to Operate QC Circle Activities
The Enhancement of Promotion Activities and Improvement ofthe Organization: QC Circle Cruising Seminar, Magazines, Seminars,
Regional Chapter in Okinawa
In a Cabin of the Ship, Shin Sakura Maru
Masaji lta
A God in Everyday Clothes
Yoshiaki Yamada
Enthusiasm for Organizing the Regional Chapter in Okinawa

267

(2)

270
271

Tetsuo Shimabukuro

274
275

Koji Morooka

277

Introduction of QC Circle to the Service Industry
Noriharu Kaneko(4) Commemorating the 25th Anniversary of QC Circle Activities
A Picture of the Late Prof. Ishikawa
Kohei Yokota

278

Kenyu Nishi

On a Small Southern Island(3) Deployment to Non-manufacturing Sectors
Quality Control in Hospitals

10.4 QC Circles Spreads to the World

281
282

Dr. Ishikawa’s International Activities285

11.1 Leaning from Abroad(1) Quality Control Study Mission of Japan Productivity Center tothe U.S. Foresight for Globalization

287

Chapter 11

Mourning the Death of Prof. Ishikawa
In Memory of Prof. Kaoru Ishikawa
In Memory of Prof. Kaoru Ishikawa(2) Quality Control Overseas Study Team of JUSE
Remembering Prof. Ishikawa
Prof. Ishikawa and HONDA

Noboru Yamaguchi
Hajime Karatsu
Eizo Watanabe

Yoshio Kondo
Taro Yasukawa

289290291293
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11.2 Overseas Publicity: Reports of Statistical Application Research, JUSE
Prof. Ishikawa, a Natural-Born Leader
Tadakazu Okuno

29529911.3 The International Academy for Quality: Leadership of Quality Control
in the World300

11.4 International Conference on Quality Control
11.5 International Cooperation(1) Cooperation through the Association for Overseas Technical
Scholarship (AOTS)
Dr. Ishikawa and I
Nagaaki Yamamoto
A Great Missionary of QC
Ms. Hiroko Yamada(2) Cooperation through Asian Productivity Organization
A Tribute to Dr. Ishikawa
S. Nazim Zaidi(3) Cooperation through the Japan-China Economic Association
Chapter 12301304305306308

Impressions of Prof. Kaoru Ishikawa by Overseas QC Experts

311

12.1 Prof. Ishikawa and Asia
(1) China
Memories of Prof. Ishikawa
Han Qing-yu
Historical Reference: Inaugural Address to the Honorary Adviser311

of the China Quality Control Association
Yue Zhi-jin
Our Government Began to Emphasize TQC
Because of Prof. Ishikawa’s Speech
Sha Yie
Unforgettable Drive with Prof. and Mrs. Kaoru Ishikawa
Ms. Ma Lin(2) Korea
Dr. Kaoru Ishikawa Who Contributed to the Development of QC in Korea

312

Chang Se Yung

315

Klahan Voraputhaporn

317

C. S. Tsong

319
320

(3) Thailand
Prof. Dr. Kaoru Ishikawa, Our Beloved Father(4) Taiwan
My Teacher, Prof. Kaoru Ishikawa
Thinking of Dr. Kaoru Ishikawa

Q. Z. Tsong12.2 Prof. Ishikawa and the USA
Dr. Kaoru Ishikawa as a World Citizen and an Effective Leader
in the Field of Quality Control
Charles A. Bicking
Dr. Kaoru Ishikawa and the Malcolm Baldrige National Quality Award

311

313
314

322
322

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John J. Hudiburg

323

His Strong Insistence on the Use of Practical Real-Life Examples
Murray Liebman

326

Dr. Kaoru Ishikawa’s Impact on Quality Control Practices in the United States
Wayne S. Rieker

12.3 Prof. Ishikawa and Europe(1) Czechoslovakia
The Impact of Dr. Kaoru Ishikawa on TQC in Czechoslovakia

327329

Ms. Agnes H. Zaludova

329

Learning Quality Guided by Professor Ishikawa
Anders Diehl(3) France
How the European Management Practices Have Been Changing underthe Influence of Dr. Kaoru Ishikawa
Jean-Marie Gogue(4) Sweden
To the Memory of Dr. Kaoru Ishikawa
Lennart Sandholm(5) Switzerland
The European Quality Movement and Dr. K. Ishikawa
H. D. Seghezzi(6) The United Kingdom
Professor Kaoru Ishikawa Heralding a United Kingdom Quality Revolution

331

David Hutchins340

Jose Eustaquio M. Carvalho

343
343

Merv Burt

344
344

(2)

Finland12.4 Prof. Ishikawa and Brazil
QC Circle: The World Is Orphaned
12.5 Prof. Ishikawa and Australia
The Giant of the Quality World
Chapter 13

Research and Standardization of Sampling Methodand Analytical Testing Method

333
335
337

347

13.1 Professor Ishikawa and Sampling Research
13.2 Bulk Material Sampling Research/JUSE Sampling Research Committee

348
351

13.3 Establishment of JIS on Tolerance of Analysis and Test
Prof. Ishikawa and ISO 5725 (Precision, Trueness ofMeasurement Method and Measurement Value)

355
Takashi Miyazu

13.4 Standardization of Iron Ore Sampling Methods/ The Japan Iron andSteel Federation

358359

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13.5 Research of Sampling for the Purpose of Preserving the Environment/
Union of Japanese Scientists and Engineers (JUSE),
Environmental Preservation Sampling Research Committee

361

Chapter 14

Leadership in Industrial Standardization

365

14.1 Achievement in the Japanese Standards Association
Memories of Seminar Secretariat

Shigeru Takamizawa

367
369

Masanobu Kawamura

370
373

14.2 Leading the Development and Rationalization of JIS
In Memory of Professor Ishikawa

14.3 Impact on International Standardization Activities
Prof. Kaoru Ishikawa and the Development of International Standards
Jacques F. M. Gillis

The Path We Walked Together

Hidehiko Higashi

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