Technical Document
EnglishBarTender Print Portal
WEB-BASED SOFTWARE FOR PRINTINGBARTENDER® DOCUMENTS
SUPPORTS: BARTENDER® 2022 AND LATER VERSIONSContents
Overview
Installing Print Portal
Configuring Your Installation
IIS_WEBPRINT Account Permissions
Site Administration
BarTender Documents
Supported Printing Technologies
BarTender Client Print Service
Security
Enabling User Authentication and Administrative Security
Configuring Password Protection
Configuring Single Sign-On (SSO)
Enabling Windows Authentication
Using Active Directory
Configuring Root Folder Visibility
Using Document Passwords
Printing Documents
Using Librarian with Print Portal
Reviewing and Approving Documents
Adding Your Branding to Print Portal
Adding Your Logo
Adding Your Colors
Using a Custom Image Instead of a Root Folder Icon
Automating Print Portal
Appendix A: How to Use Print Portal (FAQ)
What is Internet printing?
How do I install Print Portal?
How do I navigate to and use Print Portal?
How do I print to an Internet client printer?
Do I need to install a printer driver on the server?
How do I set up and configure the BarTender Client Print service?
How can I search BarTender document content?
How do I enable Internet printing?

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How do I configure Print Portal to support Internet client printing over the Internet (suchas a wide area network [WAN])?
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How do I design a BarTender label template that uses a data entry form to print toInternet client printers?
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What is driverless printing?
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I have my own web application, but I want to interface programmatically with a Print
Portal API. How do I do this?
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How can I configure Print Portal to automatically sign on by using Windows credentials? 23
Appendix B: How to Troubleshoot Print Portal (FAQ)
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Related Documentation
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Overview
BarTender Print Portal is a web-based application that provides an interface that makes it quick andeasy to locate and print BarTender documents. Because Print Portal runs on a web server, you canuse it to access BarTender documents from any computer that is connected to the Internet. Users canprint documents by browsing to a web page that is hosted by a server that has BarTender installed.
By using the built-in security measures, administrators can require users to log on to the site and canassign user permissions that grant access to specific root folders on the server to specific users andgroups. The intuitive interface makes it easy for users to quickly locate the document that they needto print and to send it to the printer with a single click.

In versions of BarTender that are earlier than BarTender 2016, thisapplication was called Web Print Server (WPS).

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Installing Print Portal
When you install Print Portal, consider the following installation requirements:l

BarTender and Print Portal must be installed on your web server.

lMicrosoft Internet Information Services (IIS) must be installed. The BarTender installer
automatically installs this component.

Print Portal supports all web browsers and all versions of Windows that are supported by Microsoft.
Print Portal is included in the BarTender installation package, but it is an optional component and is
not automatically installed.
For detailed instructions about how to install BarTender, the BarTender System Database or printerdrivers, refer to the Getting Started with BarTender help topic or the Getting Started with BarTendermanual, which you can open from the BarTender help menu.

Client printing requires the server to be bound to a valid HTTPS
certificate.

Configuring Your Installation
IIS_WEBPRINT Account Permissions
An IIS_WEBPRINT user account is required to run BarTender and to access local and network
printers. This account is automatically created by the BarTender installer when you install Print
Portal. By default, this account is assigned administrative security permissions, so it can control
access to BarTender, local and network printers, and documents on the hosted web service site.
Depending on your environment, you might want to modify these default settings.

Site Administration
You can specify the Print Portal configuration settings by using the Administrative Setup page.
Use this page to add and configure access to the root folders that contain the BarTender
documents, to configure client print settings, and to enable authentication and other security
settings. You can access this page by using the following URL:
http://localhost/BarTender/Settings

BarTender Documents
The Print Portal Home page displays the root folders, which are specified on the Administrative
Setup page and which display the documents that are available for previewing and printing,including a variety of sample documents. If you are using Librarian, the folders and documentsthat are stored there are also displayed on the Home page.
You can access the Home page by using the following URL:
http://localhost/BarTender/Browse

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5You can remove, modify, or add to the installed sample documents, and changes that you maketo the Librarian repository are shown on the Home page. You can also create new root folders byadding the folders to the following directory:
C:\inetpub\wwwroot\BarTender\wwwroot
Then, use the Root Folders property page of the Administrative Setup page to add the newfolders to Print Portal.

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Supported Printing Technologies
By using Print Portal, anyone can print BarTender documents remotely, no matter what kind of device,
operating system, or Internet browser is being used.

BarTender Client Print Service
The BarTender Client Print service is a Windows-based service that is designed by Seagull Scientific.
By installing this service on any Windows device, users can print to any printer that is connected totheir device.
The first time that client users use Print Portal to print a document, they are prompted to install the
Client Print service. After the service is installed, users can send print jobs to the client printer andany other shared printers on Print Portal.
Driverless printing is also supported. This means that when a printer is connected to the client device
but the Print Portal server does not have a driver installed for that printer, the server can still stream aprintable file to the client printer without using the driver.

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Security
Whether you're a small business or a huge enterprise, it's important to protect your BarTender
documents and printing environment. When you use Print Portal, you can implement many security
methods to ensure that every user has the appropriate access to document folders andadministrative settings.

Enabling User Authentication and Administrative Security
To use authentication securely, we strongly recommend that yoursystem use the HTTPS protocol. This requires that a security
certificate and HTTPS binding are configured for the Print Portal
website in IIS.
As an administrator, you can configure Print Portal so that users must log on by using their Windows
accounts. To do this, you must enable security and configure permissions in Administration Console
and also enable authentication on the Security property page of the Administrative Setup page in
Print Portal.
When you enable authentication, user access to Print Portal and the Administrative Setup page isdetermined by the user permissions that are configured in Administration Console, as follows:l

Users who have the Run permission can access the main Print Portal window and can browse
for and then print documents.

l

Users who have the Administer permission can access and modify settings on the
Administrative Setup page.

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For more information about how to configure user permissions in Administration Console, refer toDefining User Permissions in the BarTender help system.
After you enable authentication, you can use the Security property page of the Administrative Setup
page in Print Portal to specify that a user is automatically signed out of Print Portal after a specified
number of minutes of inactivity elapses.

Configuring Password Protection
You can also secure the Administrative Setup page by configuring password protection for it. To dothis, use the Administration Password setting on the Security property page of the Administrative
Setup page. When you use this option, users can print items but cannot modify Print Portal
configuration settings unless they supply the password.

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Configuring Single Sign-On (SSO)
Enabling Windows Authentication
You can configure Print Portal to automatically sign users on by using their Windows credentials.
To do this, first make sure that the Windows Authentication Internet Information Services (IIS)
feature is enabled in Windows. Then, in IIS, turn off Anonymous Authentication and enable
Windows Authentication for the Print Portal website.
For security reasons, the Windows Authentication feature in IIS is turned off by default. To enable
this feature, follow these steps in Windows:
1. In Control Panel, click Programs, and then click Turn Windows features on or off
to open the Windows Features dialog.
2. In the Windows Features dialog, expand Internet Information Services, expand
World Wide Web Services, expand Security, and then click to select the Windows
Authentication check box.
3. Click OK.
After you enable Windows Authentication, open the IIS Management Console, locate the Print
Portal website, and then double-click to display the authentication settings. Set Anonymous
Authentication to Disabled, and set Windows Authentication to Enabled.

If you are using Mozilla Firefox as your browser, you need to make aconfiguration change to automatically pass Windows credentials. For
more information, visit the following website:
https://docs.secureauth.com/display/KBA/Enable+Integrated+Windo
ws+Authentication+%28IWA%29+in+Mozilla+Firefox

Using Active Directory
Print Portal also supports Active Directory Federation Services (AD FS) integration as an SSO
solution. To configure this, use the following procedures:
In the AD FS Management snap-in for the Microsoft Management Console, add a new relying
party trust. To do this, use the Add Relying Party Trust wizard to configure the following settings:
1. Click to select the Enter data about the relying party manually option and makesure that token encryption is not specified.
2. Click to select the Enable support for the WS-Federation Passive protocol checkbox, and then enter the root URL of Print Portal as the relying party protocol URL.
3. Click to select the Open the Edit Claim Rules dialog for this relying party trust
when the wizard closes check box, close the wizard, and then add a claim rule totransform the SAM-Account-Name LDAP attribute to the Name ID claim.

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In Print Portal, follow these steps:
1. Stop the application pool.
2. Make sure that the website is configured to use an HTTPS binding. An HTTP
binding will not work.
3. Edit the application's config.xml file.
4. In the Authentication node, make sure that Enabled is set to "true", and thenchange Mode to "ADFS".
5. Provide the metadata address that corresponds to the ADFS server.
6. Enter the root Print Portal URL in the RelyingPartyURL field. This URL must exactly
match the URL that you configured in the AD FS Add Relying Party Trust wizard.
7. Start the application pool.
For more information, visit the following Microsoft website:
https://docs.microsoft.com/en-us/aspnet/core/security/authentication/wsfederation?view=aspnetcore-2.2

Configuring Root Folder Visibility
After you enable authentication for Print Portal, you can additionally secure a specific set of
documents by limiting the visibility of the root folder that contains them to only specific users orgroups. Any user or group that is not specifically granted visibility to the folder cannot see the folder inthe document browser and therefore cannot print the documents in the folder. We strongly
recommend that you make sure that all sensitive documents are saved to secured root folders.
To configure root folder visibility, use the Root Folders property page of the Administrative Setup
page in Print Portal. For more information, refer to the Print Portal help system.

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Using Document Passwords
Print Portal respects any document passwords that are assigned in BarTender. If the document
password was configured to be used when a document is opened or printed, Print Portal requests the
password when the user clicks the document in the document selection pane.
For information about how to assign document passwords, refer to the BarTender Document
Password Dialog topic in the BarTender help system.

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Printing Documents
Printing documents by using Print Portal is as easy as locating the document and then clicking it.
When you do this, the Print page opens, which you can use to change the printer, specify the numberof copies to print, and view a print preview before you print the document.

After you start a print job, Print Portal displays any data entry forms and record selection dialogs thatare defined in the document. This means that users can enter data or search a database for specificrecords at print time.
All modern browsers on Windows, Mac, Linux, and Android operating systems are fully supported foruser-based printing, including Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari. The
BarTender web applications are designed to use technologies that are widely supported on mobile
devices. Print Portal has been tested with a variety of tablets and smart phones to ensure that you
can seamlessly access your documents from any device.

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Using Librarian with Print Portal
Librarian is the BarTender Suite companion application that provides a content management systemfor your BarTender documents. When you use Librarian, you create a revision history for yourdocuments that tracks all the changes to the document design and all the user comments that
accompany each revision. You can also configure workflows for documents that are stored in
Librarian so that you can easily manage a document's status as it moves from first draft to final
published state.

When documents are assigned to a workflow, only those
documents that are in a Production state are visible on the Print
Portal Home page. This includes documents for which the Set as
production (published) option is selected in the workflow.
When you integrate Print Portal with Librarian, the revision history and Production workflow states (ifany) that are stored in Librarian are exposed in Print Portal, so Print Portal users can verify the
document version, compare revisions, add revision comments, and move a document to its next
workflow state as needed. Any changes that are made in Print Portal (such as adding a comment orchanging a workflow state) are immediately reflected in Librarian, and vice versa. To perform these
Librarian functions on the client requires only the web browser, which reduces or eliminates the needto install a full version of BarTender.
To integrate Print Portal with Librarian, enter the Print Portal URL under Other Options on the
Librarian Setup page in Administration Console, as shown.

To access revision history and workflow options for a document that is stored in the Librarian root
folder, first locate the document in the document selection pane of the Print Portal Home page, makesure that View (Details) is selected so that theclickicon is displayed for the document, and thenfor the document that you want.

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The following options are available:lPrint: Opens the Print page so that you can preview and print the document.

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Save: Downloads the document to the local computer.

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Revision Comment: Opens the Revision Comment dialog, which you can use to add acomment to the selected document revision.

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Revision History: Opens the Revision History page, which you can use to view and compare
different versions of the selected document.

lTransition Workflow Step: Opens the Transition Workflow Step dialog, which you can use(when you have the correct permissions) to change the workflow state for the selected
document revision.

For more information about workflows, the Workflow
Designer, and document revisions, refer to the Librarian
Setup section of the Administration Console help system.

Reviewing and Approving Documents
Your workflows can include review and approval processes that use email notifications to alert
specified users and groups that documents are ready for their review. When you integrate Print Portal
with Librarian, your email notification messages can include a Review and Approve button that links
directly to Print Portal.

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When your reviewers click the Review and Approve button, the BarTender document opens in Print
Portal, where they can view the document and then reject or approve it.

When your reviewers select Reject or Approve and then click Submit, the document moves to thestate that you configured in the workflow for the Reject or Approve transition.

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Adding Your Branding to Print Portal
You can replace the default Print Portal branding with your company's branding. You can replace thePrint Portal icon with an icon of your company logo (or other image) and change the colors of items in
the user interface to your company's branded colors.
The following image shows the default Print Portal branding.

The following image shows an example of custom branding.

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Adding Your LogoTo replace the default icon with an icon of your company logo or other image, click the Branding tabon the Administrative Setup page, click Select new brand icon, browse to and select the image filethat you want to use, and then click Open.

Adding Your Colors
To change the default colors for the various user interface items (such as links and folder icons) toyour company's branded colors, click the Branding tab on the Administrative Setup page, click thecolor selection bar next to each item whose color you want to change, and then select the color thatyou want.

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Using a Custom Image Instead of a Root Folder Icon
You can also specify a custom image to be displayed instead of the standard folder icon for a selectedroot folder, as shown in the following example.

To specify a custom image, click Custom Folder Image on the Root Folders property page, and thenupload the *.png or *.jpg file that you want to use.

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Automating Print Portal
The Print Portal REST API is provided to support your needs for Print Portal automation. By using
automation, you can integrate Print Portal with other applications to programmatically complete manyof the Print Portal functions.

A REST API is a software architectural style for acquiring andmanipulating textual representations of the content of web
resources. The Print Portal REST API represents data in JSON
format, so data that is submitted and returned is in JSON format.
The Print Portal REST API makes it possible for you to automate the following tasks:lPerform authenticationl

List and enumerate root folderslList and enumerate folders and files per root folderlList and enumerate printerslPrint documents

Print Portal contains a REST API specification system called Swagger. Swagger can be considered a
REST API help system that provides explanations for each function and an execution environment for
testing requests. You can access Swagger by adding "swagger" after "BarTender" in the BarTender
URL, as follows:
http://localhost/BarTender/swagger/
To help you get started with automating Print Portal, an automation tutorial is included in the Print
Portal help system.

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Appendix A: How to Use Print Portal (FAQ)
Frequently asked questions about how to set up and use Print Portal for Internet printing include thefollowing.

What is Internet printing?
Internet printing is a process in which users can select a document that is hosted on a web server orservice and then print it on the printer that is connected to their local computer or other device. In
BarTender 2021 and later versions, the server that hosts Print Portal can be manually configured toprovide an HTTPS connection that supports Internet security.

How do I install Print Portal?
You can install Print Portal at the same time that you install BarTender, or you can install it on an
existing BarTender installation.
To install Print Portal when you install BarTender, follow these steps:
1. Double-click the BarTender installation package. The BarTender Setup wizard starts.
2. On the welcome page of the BarTender Setup wizard, read and accept the license agreement,
click to select the Specify advanced installation options check box, and then click Next.
3. On the Advanced Installation Options page, click to select BarTender with Print Portal,
specify a folder to install to, and then click Next.
4. Complete the remaining pages in the wizard.
To install Print Portal on an existing BarTender installation, follow these steps:
1. Browse to and then double-click the BarTender installation package file. Alternatively, in
Windows Control Panel, click Programs, click Uninstall a program, click BarTender, and thenclick Change.
2. In the User Account Control dialog, click Yes. The BarTender Setup wizard starts.
3. Click to select Modify, and then click Next.
4. On the Advanced Installation Options page, click to select BarTender with Print Portal, andthen click Next.
5. Complete the remaining pages in the wizard.

How do I navigate to and use Print Portal?
After you install Print Portal, you can access it on any client by opening a browser window and thenentering the following URL:
http://[ServerName]/bartender

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Alternatively, you can click the Start icon in the bottom left corner of the Windows user interface, click
the BarTender icon in the apps list, and then click the Print Portal icon to start Print Portal in yourbrowser.

How do I print to an Internet client printer?
First, install the BarTender Client Print service on the client device, and then add the printers that areconnected to the client device to the service. Then, use Print Portal to locate the document that you
want. To print the document, click it. Alternatively, click, and then click Print. On the Print page,
select the printer that you want and configure other options, such as the number of copies that you
want to print.
On the server side, after the Client Print service is installed on the client device and the printers thatare connected to that device are added to the service, those printers that are shared on the client arealso available for printing from the server.

Do I need to install a printer driver on the server?
No. Print Portal supports “driverless printing.” This means that as long as the printer is connected tothe client device and is in the list of available printers on that device, Print Portal can stream animage of the selected document to that printer.

How do I set up and configure the BarTender Client Print service?
Print Portal uses the BarTender Client Print service to connect the client to the web server host andexpose the available printers on the network. When you click a document in the document selection
pane on the Home page in Print Portal, the Print page opens and displays the status of the Client
Print service. The first time that you do this, a banner appears that notifies you that the service is not
yet installed. Click Install to download and install the service.
The BarTender Client Print service automatically connects the web server to the client by using thePrint Router URL that is displayed on the Client Printing property page of the Administrative Setup
page.

How can I search BarTender document content?
Print Portal provides a browsing method and a search method for locating the BarTender documentsthat you want to print. You might find it easier to locate your documents by using one method insteadof the other, or you might use a combination of the two methods.
For example, if you have only one or two folders or a small number of documents, you might find it
quicker to browse to the appropriate folder in the folder navigator and then select the document in
the document browser.
If you have many folders and/or documents, it might be quicker to use the search method, assumingthat you know the name of the document that you want to print, the name of the folder that contains
the document, or a tag that the document is associated with. The search function does not work forcontent that is contained in a document.

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How do I enable Internet printing?
On the server, click to select the Enable client printing check box on the Client Printing property
page of the Administrative Setup page, and then enter the web server name and Print Router URL.
The Print Router URL is used by the Client Print service to connect the client to the web server.
On the client, make sure that you are connected to the Internet, that you have a valid Print Router
URL, and that the BarTender Client Print service is installed.

How do I configure Print Portal to support Internet client printing over the Internet(such as a wide area network [WAN])?
Every organization approaches the question of how to secure its public-facing web assets in its own
way. However, a common need is to make sure that the communication channel for Internet printing
is as secure as is economically possible. For this reason, HTTPS is typically used.
It is the responsibility of the organization that deploys Print Portal to obtain and install the underlying
HTTPS certificate, which requires Microsoft Internet Information Services (IIS) to be installed as well.
For more information, visit the following BarTender Support Portal website:
https://support.seagullscientific.com/hc/en-us/articles/360047120854-Secure-Print-Portal-withHTTPSHow do I design a BarTender label template that uses a data entry form to print toInternet client printers?
Creating a BarTender label template that uses a data entry form to print to Internet client printers is
no different from creating any BarTender label template that uses a data entry form to print.
Print Portal automatically displays any data entry forms that are included in the BarTender document
when you run a print job. Data entry forms are also displayed when you preview a document before
printing it.

What is driverless printing?
Consider a scenario in which a printer is connected to the client device but the Print Portal server
does not have a driver installed for that printer. In this case, driverless printing occurs as the serverstreams a printable file to the client printer without using the driver.

I have my own web application, but I want to interface programmatically with a
Print Portal API. How do I do this?
The Print Portal API is released in BarTender 2021.

How can I configure Print Portal to automatically sign on by using Windows credentials?
First, make sure that the Windows Authentication Internet Information Services (IIS) feature isenabled in Windows. Then, in IIS, turn off Anonymous Authentication and enable Windows
Authentication for the Print Portal website.

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For security reasons, the Windows Authentication feature in IIS is turned off by default. To enable thisfeature, follow these steps in Windows:
1. In Control Panel, click Programs, and then click Turn Windows features on or off to open the
Windows Features dialog.
2. In the Windows Features dialog, expand Internet Information Services, expand World Wide
Web Services, expand Security, and then click to select the Windows Authentication checkbox.
3. Click OK.
After you enable Windows Authentication, open the IIS Management Console, locate the Print Portal
website, and then double-click to display the authentication settings. Set Anonymous Authentication
to Disabled, and set Windows Authentication to Enabled.

If you are using Mozilla Firefox as your browser, you need to make aconfiguration change to automatically pass Windows credentials. For
more information, visit the following website:
https://docs.secureauth.com/display/KBA/Enable+Integrated+Windows+Authentication+%28IWA%29+in+Mozilla+Firefox
Print Portal also supports Active Directory Federation Services (AD FS) integration as a single sign-on(SSO) solution. To configure this, use the following procedures:
In the AD FS Management snap-in for the Microsoft Management Console, add a new relying party
trust. To do this, use the Add Relying Party Trust wizard to configure the following settings:
1. Click to select the Enter data about the relying party manually option.
2. Make sure that token encryption is not specified.
3. Click to select the Enable support for the WS-Federation Passive protocol check box, andthen enter the root URL of Print Portal as the relying party protocol URL
4. Click to select the Open the Edit Claim Rules dialog for this relying party trust when the
wizard closes check box, close the wizard, and then add a claim rule to transfrm the SAMAccount-Name LDAP attribute to the Name ID claim.
In Print Portal, follow these steps:
1. Stop the application pool.
2. Make sure that the website is configured to use an HTTPS binding. An HTTP binding will notwork.
3. Edit the application's config.xml file.

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4. In the Authentication node, make sure that Enabled is set to "true", and then change Mode to"ADFS".
5. Provide the metadata address that corresponds to the ADFS server.
6. Enter the root Print Portal URL in the RelyingPartyURL field. This URL must exactly match the
URL that you configured in the AD FS Add Relying Party Trust wizard.
7. Start the application pool.
For more information, visit the following Microsoft website:
https://docs.microsoft.com/en-us/aspnet/core/security/authentication/wsfederation?view=aspnetcore-2.2

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Appendix B: How to Troubleshoot Print Portal (FAQ)
Frequently asked questions about how to troubleshoot Print Portal include the following.
l

I sent a print job to my client printer but no items were printed.
Try restarting your computer or printing to a different printer.

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I try to print a document but my client printer is not displayed in the printers list.
On the Administrative Setup page, make sure that the printers that you want to share are
selected.

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I try to print a Print Portal document by using my iPad, but I do not see my Internet printer.
This is currently an unsupported scenario. Print Portal does not support iOS devices.

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I darkened my printer's thermal output option, but the printed label was unchanged.
If changing the darkness settings on the printer does not change the output, refer to the printermanufacturer's documentation.

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It takes a very long time for my label to be printed after I click Print.
Try restarting the browser and reloading Print Portal.

lWhat IP ports are being used by Print Portal and the BarTender web print client?
Port 5952 is used by the client service to communicate between localhost and the client
service. Typically, port 80 is used for HTTP and port 443 for HTTPS.

lWhere can I look for detailed log files for both Print Portal and the BarTender web printclient?
The log folders for these applications contain the log files.

l

My BarTender web print client configuration is asking for a Print Router URL. What is thisand where can I find it?
The Print Router URL is what is used by the BarTender Client Print service to connect the web
server with the client. It is located on the Client Print Settings property page of the
Administrative Setup page. This URL is configured by the administrators of the website that is
hosting Print Portal.

l

My company requires all web applications to be HTTPS-compliant. How do I configure Print
Portal to work with HTTPS?
Obtain and install an HTTPS certificate, and then enable Transport Layer Security (TLS) 1.2 on
the site servers and remote site systems. For more information about how to do this, visit thefollowing BarTender Support Portal website:
https://support.seagullscientific.com/hc/en-us/articles/360047120854-Secure-Print-Portalwith-HTTPS

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I try to install the BarTender web client, but the installation process fails. Now what?
Contact our Technical Support team. More information is needed to determine the next steps.

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Related Documentation
Technical DocumentslAdministration ConsolelPrint Stationl

Librarian

To view and download technical documents, visit:https://www.seagullscientific.com/resources/white-papers/

User GuideslGetting Started with BarTender
https://support.seagullscientific.com/hc/categories/200267887

BarTender Help Systeml

Print Portall

LibrarianlAdministration Console

Other Resources
Please visit the BarTender website at https://www.seagullscientific.com.

© 2022 Seagull Scientific, Inc. BarTender, Intelligent Templates, Drivers by Seagull, the BarTenderlogo, and the Drivers by Seagull logo are trademarks or registered trademarks of Seagull Scientific,
Inc. All other trademarks are the property of their respective owners.

Version 2022-03-26 Copyright © 2022 Seagull Scientific, Inc.