USER GUIDEFreefly represents the intersection of art and technology. Our team consists of industry leading
specialists all focused on one task—inventing solutions to allow unrestricted camera movement.
Freefly initially created the CineStar line of multi-rotor camera platforms, which allowed smooth,stable and dynamic low-altitude aerial imagery. After years of research and development incamera stability, Freefly has created the MōVI stabilized camera gimbal. Our goal with the MōVI
is to empower a new era of stabilized cinematography on a variety of platforms, from handheld
to helicopters and everything in between.

P2

><
•
•
IN ER TIA
The Freefly MōVI is a digital 3 axis stabilization system that relies on both active
motor driven components and passive inertial stabilization. Passive stabilization
relies on the principles of inertia (tendency of an object to resist change in its
motion) and requires that the camera is well-balanced in the Pan, Tilt, and Roll Axes.
Active stabilization refers to the techniques of using sensors to measure thecamera’s Pan, Tilt, and Roll movements and counteract those movements
using motors attached to the 3 axes. These 2 types of stabilization
work in concert to achieve the smooth and stable shots forwhich the MōVI is well known.
This manual will teach you how to setup,balance, and tune your MōVI M10. For
new users, the process of balancing
and tuning a MōVI might seem
overwhelming at first, so allow
some time to master theprocedures described inthis manual.

P3

MōVI
COMPONENTS:
1. Pan Motor
2. Pan Axis

10

1

3. Roll Motor
4. Roll Axis
5. Tilt Motor2

6. Tilt Axis
7. Tilt Front to Back Adjustment

4

8. Roll Adjustment Point
9. Tilt Vertical Adjustment

3

10. Pan Adjustment

5
6

9
7

8

P4

CONTENTS
01 GETTING STARTED
Batteries and Battery Charger:
Charging the Battery
Installing the Battery
Mounting the Camera

02 BALANCING THE MŌVIStep 1: Tilt Front to Back Balance
Step 2: Tilt Vertical Balance
Step 3: Roll Balance
Step 4: Pan Balance

03 CONVERTING M10 TO MR
Attaching Landing Gear Legs & Octo Suspension Plate

04 APP/TUNING
Bluetooth Pairing/Freefly Configurator Connection
Initial Tuning
Majestic Tuning
Pan Majestic Tuning
Tilt Majestic Tuning
GUI Parameter Definitions

05 REMOTE CONTROL
Remote Control Features
Mode Switch (Dual Operator, Majestic, Kill)

06 TROUBLESHOOTING
Symptoms, Possible Causes and Solutions
P5

NOTICEAll instructions, warranties and other documents are subject to change at
the sole discretion of Freefly Systems Inc. (“Freefly”). For up-to-date productliterature, visit
www.freeflysystems.com.
DISCLAIMER
This is a sophisticated cinema product. It must be operated with caution andcommon sense and requires some basic mechanical ability. Failure to operate
this product in a safe and responsible manner could result in injury or damage
to the product or other property. This User Guide contains instructions forsafety and operation. It is essential to read the entire User Guide and follow
all instructions and warnings in the manual, prior to setup or use, in order tooperate the MōVI correctly and avoid damage or injury.
Freefly has made every effort to provide clear and accurate information in thisUser Guide, which is provided solely for the user’s knowledge. While thought tobe accurate, the information in this document is provided strictly “as is” andFreefly will not be held responsible for issues arising from typographical errors
or user’s interpretation of the language used in this User Guide that is different
from that intended by Freefly.
Freefly reserves the right to revise this User Guide and make changes from time
to time without obligation to notify any person of such revisions or changes.
In no event shall Freefly, its employees or authorized agents be liable for any
damages or losses, direct or indirect, arising from the use of any technical or
operational information contained in this document.

P6

BOX CONTENTS
Qty 1 - MōVI M10 Handheld Stabilizer
Qty 1 - MōVI Top Handle
Qty 1 - StandQty 2 - Freefly 14.8V 2.6Ah MōVI Batteries
Qty 1 - Freefly LiPo Charger with AC cord and Charge Lead Adapter
Qty 1 - M2.5 Hex Driver
Qty 1 - M3 Hex Driver
OPTIONAL ACCESSORIESQTY 1 - DX7S TRANSMITTER**Included with DX7s Transmitter:
Qty 1 - 2000MAh NiMh Transmitter Battery Pack
Qty 1 - SD Card
Qty 1 - 12V DC Power Supply
Qty 1 - DX7s Neck Strap
Qty 1 - DX7s User Manual

01

GETTING STARTED

01-P7

GETTING STARTEDBATTERIES AND BATTERY CHARGERWARNING: You must read these safety instructions and warnings carefully
before charging or using your batteries. Failure to exercise caution while
using Lithium Polymer (LiPo) batteries and comply with the following
warnings could result in battery malfunction, electrical issues, excessive
heat, fire, or injury and property damage.
GENERAL GUIDELINES AND WARNINGS
You must read these safety instructions and warnings carefully before
charging or using your battery.
• Stop using or charging the battery immediately if the battery becomes orappears damaged, starts to balloon or swell, leaks, becomes deformed or
gives off an odor, exceeds a temperature of 160ºF (71ºC), or if anything else
abnormal occurs. Disconnect the battery and observe in a safe area outsideof any building or vehicle for at least 45 minutes, as a damaged battery canexperience a delayed chemical reaction that could possibly result in fire.
• Never disassemble, modify, puncture, shock, drop, crash and/or short circuit
the battery. Leakage, smoke emission, ignition, explosion or fire can occur,
which may result in personal injury or property damage.
• DO NOT leave the battery and charger unattended during use.
• Never drop charger or batteries.
• Never attempt to charge “dead” or damaged batteries.
• Never charge a battery if the cable has been pinched or shortened.
• Never allow minors to charge or use battery packs without adult supervision.
• Never allow batteries to come in contact with moisture at any time.
• Never charge or store batteries in extremely hot or cold places (recommended
between 50º-80ºF/10º-26ºC), leave in a hot environment (inside an automobile
in hot weather), or leave in direct sunlight.
• Never place or carry batteries in your pockets or clothing.
• Always use Freefly-approved LiPo batteries.
• Always inspect the battery before charging.
• Always connect the positive red lead (+) and negative black lead (-) terminalsof the battery to the charger terminals correctly.
• Always disconnect the battery after charging, and let the charger cool
between charges.
• If a battery will not be used for more than one week, it is recommended that01-P8

the battery is stored with a voltage of approximately 3.8V per cell. Do notstore the battery fully charged. Store the battery at room temperature in acool or shaded area (ideally between 50º-80ºF/10º-26ºC).
• Batteries should be stored in a vented, fire-resistant container. No more than
two batteries should be placed in a container to avoid chain reactions. Storage
temperatures should not fall below 32ºF/0ºC or above 130ºF/54ºC. Damaged
batteries are extremely sensitive to temperature fluctuation and care should
be taken in their immediate disposal. High temperatures may cause fire, evenwith undamaged batteries.
NOTICE: All instructions and warnings must be followed exactly. Mishandlingof LiPo batteries can result in fire. By handling, charging or using theincluded LiPo batteries, you assume all risks associated with LiPo batteries.
If you are not prepared to accept complete liability for the purchase and/or use of the batteries, you are advised to return them in new and unused
condition to the place of purchase immediately.
IMPORTANT NOTE: If you are using the battery to power or charge anaccessory used with the MōVI, it is your responsibility to constantly monitor
the battery’s voltage through the use of a voltage checker. If the accessory
drains the battery below 3.0V per cell, it will damage the battery and render
the battery unusable. Never attempt to charge a battery that has individual
cell voltages below 3.0V.

GETTING STARTEDCHARGING PROCESS WARNINGS AND SAFETY PRECAUTIONS• Never charge or use a LiPo battery that shows any damage ordisfigurement of any kind, as this may be a sign of internal damage.
Any damage to the protective cover, wiring or plugs is also reason to
discontinue use.
• Never leave the lead wires dangling from a battery.
• Never charge a battery unattended.
• Never connect more than one battery pack to the charger at a time.

BATTERY DISPOSAL:NOTICE: LiPo batteries require special handling for safe disposal. The
following steps must be taken to avoid damage or injury to yourself,
your property or anyone who comes in contact with the battery.
If the battery is undamaged but no longer useful:
1. Discharge the battery to a maximum of 1.0V per cell using a safe discharge
method.

• Never charge near moisture, extreme temperatures, flammable or
combustible materials.

2. Leave the battery uncharged and retest the battery after 24 hours. If thebattery is over 1.0V per cell, repeat the procedure until the battery is 1.0V
per cell or less.

• Never charge the battery while installed on the MōVI or other equipment orwhile inside a vehicle.

3. Place electrical tape over each wire lead and tape the wire leads toopposite sides of the battery.

• Never attempt to charge a battery that is damaged or has individual cellvoltages below 3.0V.

4. Place battery in a sealed plastic bag and place plastic bag in a vented, firesafe container.

• Always inspect batteries before charging.

5. Use a fire-safe container to deliver battery to a recycling center authorized
for LiPo batteries. Please note that not all battery recycling services
include LiPo batteries. If no LiPo recycling facility is available in your area,
contact your state or local HAZMAT agency for instructions.

• Always use a specific LiPo charger only. Do not use a Nickel-cadmium(NiCd) or Nickel-metal hydride (NiMh) charger, even though these chargers
may appear similar to a LiPo charger. Failure to do so may cause a fire,
which may result in personal injury and/or property damage.
• Always let the battery cool down to ambient temperature before charging.
• Always monitor the temperature of the battery while charging. If thebattery becomes hot to the touch or begins to swell, discontinue charging
immediately. Disconnect the battery from the charger and observe it froma safe place for at least 45 minutes.
• Always ensure that the proper cell count or voltage is selected on yourcharger for this battery. Failure to properly set the cell count or voltage
could result in fire or explosion of the battery.
• For optimal performance and extended life, do not allow your battery
voltage to drop below 3.4V. It is recommended that you use a voltage
checker to actively monitor battery voltage.

01-P9

If the battery is damaged:
1. If the battery or wiring is damaged, please contact your state or local
HAZMAT facility for instructions. Batteries must be rendered safe before
being transported or recycled.
2. DO NOT transport or ship batteries which have more than 1.0V per cellcharged OR that show signs of damage without following the instructions
given by the HAZMAT agency.

GETTING STARTEDCHARGING THE BATTERY
1. Insert the AC power cord into the charger.
2. Insert the AC power cord into the wall socket. All LEDs will light for 1
second and the charge status LED will flash green, which indicates the
charger is ready to charge.

1.

2.

3.

4.

5.

‘LiPo’'3A'

3. Select “LiPo” on the battery type switch.
4. Select the “3A” charging current on the charge current switch whencharging the included batteries.
5. Connect battery main charge lead to the charge lead input in the front of
the charger. Make sure the red plug is plugged into the red charge socket
and the black plug is plugged into the black charge socket.
6. Connect the Freefly 4s 2.6Ah battery to the charge lead. Always connect
the positive red lead (+) and negative black lead (-) terminals to thecorresponding colored terminals on the charger.

9. When the battery is fully charged, the “charge status” LED will glow
constant green.

7-9.

10. Unplug the battery from the balance port and charge lead. The battery
is ready for use in your MōVI M10.

- +01-P10

‘4S’

BATT.

8. The charge status LED and the cell status LED will glow constant red.
The cell 1-4 LED’s will glow continuously indicating a 4 cell battery pack.

6.
BATT.

7. Connect the battery balance lead to the “4S” balance socket on the sideof the charger. The charger will automatically start charging.

-+

GETTING STARTEDINSTALLING BATTERYIN THE MōVIThe MōVI batteries are custom designed to fit
snugly in the MōVI battery compartments. The
batteries are retained using a lightweight o-ringand carbon latch mechanism. Be careful when
installing/removing the batteries to avoid
damaging the battery lead and balance lead.
1. Insert battery into battery compartment observing proper orientation.

2. Engage battery latching mechanism.

Battery Specification
Battery Type: Lithium Polymer
Capacity: 2.6Ah
Voltage: 14.8v
Max Continuous Discharge: 3C (7.8A)
Max Burst Discharge: 5C (13A)
Max Charge Voltage: 4.2V per cell
Minimum Discharge Voltage: 3.0V per cell
Dimensions: [100mm (L) x 25mm (W)x 30mm (H)]
Weight: 200g
Charger Specification
AC Input Voltage: 100-240V, 50-60HZ
Output Power: 20W
Charging Current (Selected by Switch):
1A, 2A, 3A
Current Drain for Balancing: 200mA
4 LEDs for Balancing Indicator
1 LED for Charging Status

3. Ensure the MōVI power switch is set to “off” andplug the battery into the power input connector
on the MōVI. Note: The battery and input
connector are keyed. Do not force the battery
and input connector together.

01-P11

GETTING STARTEDMOUNTING THE
CAMERA
The MōVI uses a custom lightweight adjustable
camera plate to allow you to easily balance, install,and remove your camera package. It is importantthat you fully build your camera package prior to
installing it on the M10. Adding accessories after
balancing the M10 would necessitate re-balancing,so it is best to install all accessories (follow focus
motors, receivers, batteries, etc.) prior to mounting
the camera to the MōVI.

1. Attach the bottom camera rail to your camera using the provided ¼ - 20 screw. Please note that there
are multiple attachment holes in the camera rail to choose from to cater to different camera setups.

2. Install the hot shoe adapter into the hot shoe of your camera. Note – For some cameras, you won’t use
the hot shoe adapter–top rail will attach similar to bottom rail in these cases.

3. Attach the top camera rail to the hot shoe adapter using the provided M3x6 flat head screws.

01-P12

02
BALANCING the MōVIOne of the most critical factors in achieving optimal performance from the
MōVI is proper balancing. The better the camera is balanced, the less work
the motors have to do to achieve a stable shot. Accurate balance is highly
critical in shots where the MōVI will be subjected to extreme movements
or accelerations (running, horseback, biking, car mount, helicopter, etc.).
There are 3 Axes we need to accurately balance prior to turning the MōVI
on and setting up the software. To reiterate, the camera needs to be fully
setup with all accessories prior to installing and balancing the camera on
the gimbal. The addition of accessories (follow focus motors, receivers,etc.) will cause the balance to shift, so they need to be installed prior to
beginning the balancing process.

02-P13

PAN

ROLL
TILT

BALANCING the MōVISTEP 1
TILT FRONT-TO-BACK BALANCE:The goal with Step 1 is to balance the camera front-to-back on the Tilt Axis.
When the proper front/back tilt balance is achieved, the camera will stay level
if you remove your hands. Please note that to confirm proper tilt front/backbalance, the camera and Tilt Axis need to be level. At this stage, we have notbalanced the camera vertically for the Tilt Axis, so it is only possible to confirm
tilt front/back balance when the camera and tilt axis are level. If the camera issitting too low or too high with respect to the Tilt Axis, it will mask the issue offront to back balance. To adjust the balance, loosen the middle toggle clamp
under the camera and the middle toggle clamp on top of the camera. This
will allow the camera and mount plates to slide forwards and backwards. Be
careful to ensure that the clamps are fully engaged and the camera is securely
mounted to the adjustable camera plates as you complete step 1.

slide adjustable camera platesback and forth to balance tilt axis

02-P14

BALANCING the MōVI

1. Loosen the top and bottom camera plate
toggle clamps.

2. Loosen the side clamps on the top horizontal
cross bar so that it can move freely up and down
to allow you to set the correct height when installing the camera and adjustable camera plates.

3. Slide the camera and mounting plates onto the top and bottom camera rails.

5. Slide the camera forward or backwards until
the Tilt Axis remains level.

02-P15

4. Tighten side clamps on the top horizontal
cross bar once both the top and bottom
camera rail are engaged on the camera plates.

6. Tighten the top and bottom middle toggle clamp to lock the camera plate in position. Note – Please be
sure the toggle clamp is adequately tight. The toggle clamp holds the camera and camera rail onto the
MōVI, so it is important it is securely clamped.

BALANCING the MōVISTEP 2
TILT VERTICAL BALANCE:
Now that we have successfully balanced the Tilt Axis front-to-back, we need toadjust the Tilt Axis vertical balance. To adjust the vertical balance, there are 4
toggle clamps on the middle of the four small side tubes. Adjust the camera
position vertically until it is balanced such that you can rotate the camera to
any tilt angle and it will naturally stay wherever you leave it. If you point the lensdown and it wants to continue tilting forward on its own, then it is top heavy
and the camera needs to shift down vertically. If you point the camera lensdown and it wants to return to level, then you know it is bottom heavy and thecamera needs to shift upwards vertically.

adjust height of the camera cage toachieve tilt vertical balance

02-P16

BALANCING the MōVI

1. Identify which way the camera needs to be adjusted by tipping the camera lens down 20 degrees. If the camera returns to horizontal, then the Tilt Axis isbottom heavy. If the camera continues to rotate down when released, then Tilt Vertical Axis is top heavy.

2. Rotate the Tilt Axis so that the camera lens is
pointing straight up.

3. Loosen the 4 vertical adjustment toggles.

5. Tighten the toggles.

6. Confirm good balance by moving the camera to several tilt angles and confirming that it holds the given
angle without user input.

02-P17

4. Slide the camera cage and camera forward or
backward until the camera remains pointing
straight up when released.

BALANCING the MōVISTEP 3
ROLL BALANCE:
With the Tilt Axis completely balanced, we can move onto balancing the Roll
Axis. To adjust roll balance we need to loosen the 2 bottom outer toggle clamps
and the top toggle clamp. This will allow the camera and cage to slide side-toside to achieve roll balance.

roll balanceadjustment point 2

roll balance adjustment point 1

02-P18

BALANCING the MōVI

1. Loosen the 2 lower outer toggle clamps and 1 upper outer toggle clamp on the camera platform and slide camera and platform side-to-side to achieve properbalance. Tighten the 2 lower outer toggle clamps and 1 upper outer toggle clamp and upper clamp to lock roll in place.

2. If you run out of room to adjust for balance, then loosen the 3x M4 screws on the roll beam and slide the entire assembly to achieve balance. Note: The 3x M4screws only need to be loosened enough to allow the roll beam to slide freely. Caution: do not over tighten screws.

3. Confirm roll balance by moving Roll Axis to several locations and ensuring the axis will hold the given angle without user input.

02-P19

BALANCING the MōVI

1- tip the gimbal to checkpan axis balance

STEP 4PAN BALANCE:
Pan is perhaps the most difficult axis to visualize balancing. The end
goal is that the entire mass below the pan motor would be balanced on
the central axis line of the pan motor. The easiest way to check for Pan
Axis balance is to slightly tilt the MōVI in the stand and see which way
the Pan Axis swings. The clamp that holds the vertical beam to the top
horizontal tubes is the only adjustment for Pan Axis balance. By sliding
this joint fore/aft we can achieve proper Pan balance.
2- slide pan knuckle toadjust pan balance

02-P20BALANCING the MōVI

FORE/AFT PAN BALANCE:

2. Align the MōVI such that the camera lens islined up with the long top handle bar.

3. Using the handles, rotate the MōVI 5-10
degrees and observe which way pan rotates.

4. If the lens points to the low side, it indicatesthat the MōVI is nose heavy and the Pan
knuckle needs to slide backwards.

5. If the back of the gimbal points to the low
side, it indicates the MōVI is tail heavy and thepan knuckle needs to slide forward.

6. Loosen the 2 toggle clamps on the pan knuckle
just enough to allow the knuckle to slide.

7. Slide the gimbal in the direction needed asindicated in Steps 4 and 5.

8. Tighten the 4x M3 screws just enough to holdpan knuckle while we balance for left/right in
the next section.

9. Confirm that the camera will not swing to the leftor right when you rotate the MōVI handles 5-10
degrees. This indicates proper fore/aft balance.

1. Mount the MōVI in the stand with thepower off.

02-P21(WARNING-only loosen the screws enough to allow the knuckle to slide.
If you loosen them all the way, the clamp will detach!)BALANCING the MōVI

LEFT/RIGHT PAN BALANCE:

1. Mount the MōVI in the stand with the lenspointing forwards (perpendicular to main
handle cross tube).

2. Using the handles, rotate the MōVI 5-10
degrees, so the lens is pointing up andobserve which way pan roates.

3. If the MōVI rotates the lens left, it indicatesthat the Pan Axis vertical tube needs to berotated counter clockwise.

4. If the MōVI rotates the lens to the right, it
indicates that the Pan Axis vertical tube needs
to be rotated clockwise.

5. Rotate the Pan Axis vertical tube in the
direction indicated by Steps 3 and 4.

6. Tighten the Pan knuckle and double checkthat the fore/aft and left-to-right balance
are still good. It may take a few iterations toachieve perfect balance. Take your time toachieve the best balance possible. Time spentbalancing will pay dividends in achieving very
stable footage.

02-P22

03
CONVERTING M10 TO MR
The M10 is both robust and lightweight, making it an excellent setup for
aerials. Follow these instructions for the M10 MR Upgrade Kit to mountyour gimbal to the CineStar multi-rotor.

03-P23

CONVERTING M10 TO MR

1. Attach the rear landing gear leg to the M10.

2. Attach the left and right landing gear legs and tubes to M10 using the provided M3x8 Socket Head Cap Screws.

3. Attach the Octo Suspension Plate using the provided M3x10 Socket Head Cap Screws.

03-P24

04
GUI/TUNINGThe Freefly Configurator is the tool that allows you to adjust thesoftware parameters of the MōVI. Changing these parameters will allow
you to custom-tailor the MōVI’s behavior for particular shots, as wellas complete the initial setup required for the MōVI. An important point
to note is that you can change parameters in the GUI live with a tablet,
but the changes will not be saved unless you write the configuration
changes. This tells the MōVI to store the new settings and recall themupon power-up.

04-P25

GUI/TUNING

BLUETOOTH PAIRING GUIDE AND CONNECTION TO FREEFLYCONFIGURATOR FOR ANDROID, PC AND MAC:
For connectivity to an iOS device, please refer to the Wi-Fi Adapter Installation Manual found at http://freeflysystems.com/software-manuals/.
1. Power the MōVI stabilizer and wait for it to boot correctly.
Under control panel •••> Hardware and Sound •••> Bluetooth Devices
Click on “Add Wireless Device”. This window may also be accessed by clicking on Bluetooth Icon at bottom right of the screen.
2. Select the MōVI stabilizer device (the name may have been customized or changed).
3. Wait for your device’s pairing code.
4. Verify the “FFS-XXXX” and click “Ok”. Bluetooth pairing process should start, and then complete.
5. Open Freefly Configurator
6. The MōVI should now be successfully paired and available for use by the Freefly Configurator, select connection (connect), and thenselect “FFS - XXXX”.
7. After a short while the GUI will connect and display an info message. You may now click “Configuration”, “Chart”, etc....”Configuration” and“Chart” are generally 2 items required for tuning.

1.

2.

3.

4.

5.

6.

7.

‘Control Panel’

Wait for the device’s
pairing code

‘FFS - XXXX’FREEFLY
Configuator‘Connection’

FREEFLY
Configuator‘Hardware & Sound’‘Bluetooth Devices’‘ON’‘Add Wireless Device’

04-P26‘Ok’‘FFS - XXXX’‘Connected’‘StatusRUNNING’GUI/TUNINGINITIAL TUNING:

When the ‘Stiffness’ is set too high, there will be high frequency ‘buzzing,’ oroscillations. Once these oscillations are felt, the ‘Stiffness’ setting should be
reduced until they stop. It is helpful to reduce the ‘Stiffness’ setting for eachaxis to a low value like 10 for initial setup.
STEP 1. TILT STIFFNESS
Under the “Tuning” tab of the GUI, you will find a menu item called “Tilt
Stiffness”. This parameter will determine how ‘stiff’ the Tilt Axis will be inholding the camera still. Slowly increase this setting until you feel an oscillationin the Tilt Axis, then reduce the setting until the oscillation subsides. It is
important to check that the ‘Stiffness’ setting you have set will not oscillate inany orientation. To confirm this, point the camera up and down and make surethat the Tilt Axis is stable.
STEP 2. ROLL STIFFNESS
Under the “Tuning” tab of the GUI, you will find a menu item called “Roll
Stiffness”. Slowly increase this setting until you feel an oscillation in the RollAxis, then reduce the setting until the oscillation subsides. Pick the MōVI up
and make sure that you can move the handles around in a normal fashion andthat no oscillations are present as you move.
STEP 3. PAN STIFFNESS
Under the “Tuning” tab of the GUI, you will find a menu item called “Pan
Stiffness”. Slowly increase this setting until you feel an oscillation in the Pan
Axis, then reduce the setting until the oscillation subsides. Pick up the MōVI
and hold it by the center single handle and ensure that no oscillations arepresent. Holding by the single middle handle is the worst case scenario for “Pan
Stiffness” setting.

Now that the camera package is installed and balanced, we can move onto
tuning the gimbal. Each time the camera setup changes substantially, the
MōVI may need some GUI parameters adjusted. The reason for this is that as
you change the weight and balance of the camera and lens substantially, themaximum ‘Stiffness’ setting that each axis can achieve will change. The primaryparameter in the GUI that will need to be adjusted is the ‘Stiffness’ value foreach axis. The ‘Stiffness’ setting adjusts the degree to which the MōVI tries tocorrect for unwanted camera movement. The ‘Stiffness’ setting needs to be set
as high as possible without creating unwanted oscillations.

04-P27This concludes the initial gain settings of the gimbal. Now we can move on tosetting Majestic Tuning parameters.

GUI/TUNING

MAJESTIC TUNING:

TILT MAJESTIC TUNING:

Now that we have the 3 main ‘Stiffness’ settings dialed-in, we can discuss thevarious ways that we can tune Majestic Mode. Majestic Mode refers to thesingle operator mode on the MōVI, where the MōVI operator can control the
pan and tilt of the MōVI without the need for a 2nd operator. The MōVI has adifficult task in Majestic Mode; essentially, we are asking the system to provide
stable footage, but follow the user’s input from the handles. These 2 things are
somewhat contradictory. The Majestic Mode tuning parameters in the GUI allow
the user to configure the Majestic Mode to suit the particular shot, from very
slow and smooth, to very fast and active.

There are a few different Tilt Axis control modes which can be useful fordifferent situations.

PAN MAJESTIC TUNING:
Pan Majestic Window - Pan Majestic Window defines a range in degrees ofhandle movement which will be ignored. In practice, this means that you canmove the handles less than the Pan Majestic Window and the camera will
not pan. Once you exceed the Pan Majestic Window threshold, the camera
will begin to pan. A normal default setting of 10 is a good place to start. In
some circumstances where you will be moving the handles drastically, you canincrease the Pan Majestic Window to a much higher value. An example would bewhen riding a horse or motorcycle with the MōVI. The operator might be unable
to keep the handles still, but does not want the camera to pan each time thathe/she moves. Setting the Pan Majestic Window to 30 or 40 degrees would
mean the operator could move the handles quite drastically without disturbing
the shot. The operator could still re-frame the shot by exceeding the threshold.

04-P28Smooth-Lock - In this mode, the tilt angle can be manipulated by the operator.
The MōVI operator can manually point the camera at any tilt angle and the
MōVI will maintain that tilt angle setting. This can be very useful for scenes
where the tilt angle needs to remain constant even as the operator
moves around.
Note - If the remote control is turned on and set to “Majestic Mode”, it ispossible for the remote operator to control tilt while the MōVI operator
controls pan.
Majestic Angle - This mode works much the same as the standard Pan Majestic
Mode works. It allows the operator to tilt the handles of the MōVI to adjust thecamera tilt angle. One important point is that this can be difficult to do withlarge camera payloads. For these situations, if the operator becomes fatigued,
we recommend using the “smooth lock” setting, or a remote operator tocontrol tilt.

GUI/TUNING

GUI PARAMETER DEFINITIONS:
Tuning Menu: This menu contains settings that control the stiffness of eachaxis, or how much the motors are used for active stabilization. The ideal
amount depends on the camera weight and rigidity. For guidelines, refer to the
Knowledge Base at www.freeflysystems.com.
Pan Stiffness/Roll Stiffness/Tilt Stiffness - Controls how ‘stiffly’ thecorresponding Axis will try to hold the camera stable. The higher you can run
the setting without vibration or oscillation, the better.
Majestic Config Menu: This menu controls the behavior of the gimbal when in
Majestic Mode.
Pan Smoothing - This parameter adjusts how much smoothing is applied to
the Pan Axis in Majestic Mode. A lower value means the camera will follow thehandles more actively, but will make it more difficult to achieve very smoothpans. A higher value will cause the camera to lag behind the handles more,
but will allow for very smooth motion when panning.
Pan Window - This defines a range (in degrees) of handle pan movement thatwill be ignored. See further explanation in ‘Majestic Tuning’ section.
Tilt Mode - Allows you to choose between Smooth Lock and Majestic Angle
control. See detailed description in the ‘Majestic Tuning’ section.
Tilt Smoothing - This parameter adjusts how much smoothing is applied to
the Tilt Axis in Majestic Mode. A lower value means the camera will follow thehandles more actively, but will make it more difficult to achieve very smoothtilts. A higher value will cause the camera to lag behind the handles more, butwill allow for very smooth motion when tilting.
Tilt Window - This defines a range (in degrees) of handle tilt movement thatwill be ignored. See further explanation in ‘Majestic Tuning’ section.
General Menu: This menu contains general settings for gimbal behavior.
Gimbal Application - Configures the gimbal for either Handheld or Airborne
use. In Handheld use, the center position of the Dual Operator Mode Switch
enables Pan Majestic operation. In Airborne use, the center position of theDual Operator Mode Switch parks the gimbal for takeoff and landing.

04-P29Roll Trim - Allows you to input a roll trim to level the camera via the GUI. Thisroll trim is applied whenever the gimbal is in Majestic Mode. In Dual Operator
mode, roll trim is controlled by the Dual Operator Radio Controller. Be sure to
write the configuration to the MōVI if you want the roll trim to remain after
re-powering the system.
Pan Trim - Allows user to adjust the neutral setting for the Pan Axis. This canbe helpful for single operator MR gimbals where you want the camera lens toalign with the front of the aircraft
Max Tilt Angle - Sets the maximum angle of the Tilt Axis when looking up. Useto set soft-stops to prevent the camera or lens from hitting the gimbal, or toprevent wires from being pulled out.
Min Tilt Angle - Sets the minimum angle of the Tilt Axis when looking down.
Use to set soft-stops to prevent the camera or lens from hitting the gimbal,
or to prevent wires from being pulled out.
Remote Operator Config Menu: This menu contains preferences for operationin Dual Operator mode. Use these settings to adjust the feel of the Pan and
Tilt joysticks.
Pan Joystick Smoothing - Sets how much smoothing is applied to the Pan
Joystick in Dual Operator mode.
Pan Joystick Expo - Sets how much exponential is applied to the Pan Joystickin Dual Operator mode. Higher exponential makes the joystick less sensitivein the center and more sensitive at the edges.
Pan Joystick Window - This defines a range of Pan Joystick movement thatwill be ignored at the center of the joystick travel.
Tilt Joystick Smoothing - Sets how much smoothing is applied to the Tilt
Joystick in Dual Operator mode.
Tilt Joystick Expo - Sets how much exponential is applied to the Tilt Joystickin Dual Operator mode. Higher exponential makes the joystick less sensitivein the center and more sensitive at the edges.
Tilt Joystick Window - This defines a range of Tilt Joystick movement that willbe ignored at the center of the joystick travel.

GUI/TUNING

Pan/Tilt Remote Speed Adjustment - Defines whether the Pan and Tilt Rates
are controlled together (Combined) or separately (Independent). In Combinedmode, the Pan Rate control applies to both Pan and Tilt.
Remote Rate Scale - Default value is 100 deg/sec. Adjustable from 1-200
deg/sec. This value will allow you to increase or decrease the maximum rateavailable for Pan and Tilt when the remote is in use.
Tilt Control Mode - Tilt can be set to either Rate or Angle mode. Rateis default. Angle mode is recommended for single operator multi-rotor
operations where control over Tilt is desired on a dial type knob.
Remote Controller Config Menu: This menu defines how the joysticks andbuttons of the Dual Operator Remote Controller are mapped to gimbal
movement. Warning – Misconfiguring the remote controller mapping can resultin undesired gimbal movement!
If you are using the Freefly-supplied Spektrum DX8(or 7s) transmitter, use thedefault settings here:
Mapping for Spektrum Transmitter
Radio Type

DSMX
2048

Map Remote Tilt - Radio channel corresponding to the Tilt joystick. To reverse
the behavior of the Tilt joystick, use a negative number.
Map Remote Tilt Rate - Radio channel corresponding to the Tilt Speed joystickor knob.
Map Remote Roll Trim - Radio channel corresponding to the Roll Trim switch.
Map Remote Shutter - Radio channel corresponding to the Remote Shutter
switch.
Shutter Type - Options are Pulsed, Latched or Camera I/F. Set this for the shutter
type of the camera to be used.
Expert Menu: This menu contains expert settings that normally do not need
to be adjusted. Leave these settings at the factory default unless they are
required for troubleshooting.

Mapping for Futuba Transmitter
Radio TypeS. BusMap Remote Mode6

Map Pan Rate Clamp-7

Map Remote Pan-2

Map RC Mode-5

Map Remote Pan Rate

1

Map RC Pan

1

Map Remote Tilt

-3

Map RC Roll Trim

4

Map Remote Tilt Rate

-7

Map RC Tilt

2

Map Remote Roll Trim

-4

Map RC Tilt Rate Clamp-6

If you are using the Freefly MōVI Controller, please refer to it’s User Manual.
Radio Type - Select the type of radio receiver you are using.
Map Remote Mode - Radio channel corresponding to the three-position
Mode Switch.
Map Remote Pan - Radio channel corresponding to the Pan joystick.

04-P30

Map Remote Pan Rate - Radio channel corresponding to the Pan Speed
joystick or knob.

Pan/Tilt/Roll Hold Strength Settings - These values control how strongly
each axis follows and holds the commanded position. A higher Hold Strength
allows faster panning and tilting in Dual Operator and Majestic Mode, but
may cause overshoot with heavier cameras. A lower Hold Strength provides
additional smoothing. (See Pan/Tilt Joystick Smoothing and Majestic Pan/
Tilt Smoothing for other ways to adjust smoothing on each axis.) The default
value (8) works well for a large range of cameras.
Gyro Filter - This setting adjusts the strength of the filter applied to theGimbal’s gyro sensors. If the Gimbal is experiencing oscillations that cannot
be corrected by adjusting Stiffness settings, you can use the Gyro Filter
to further tune the Gimbal and remove oscillations. As a general rule, if
the oscillations are fast and rough in nature (buzzing), try increasing the
Gyro Filter. If the oscillations are slow and smooth in nature (rocking), try
decreasing the Gyro Filter.
Output Filter - This setting adjusts the strength of the filter applied to
the Gimbal’s motor outputs. If the Gimbal is experiencing oscillations thatcannot be corrected by adjusting stiffness settings, you can use the Output
Filter to further tune the Gimbal and remove oscillations. As a general rule,
if the oscillations are fast and rough in nature (buzzing), try increasing the
Output Filter. If the oscillations are slow and smooth in nature (rocking), try
decreasing the Output Filter.

GUI/TUNING

Shaky-cam Pan / Tilt - A feature has been exposed to allow operators
enhance their filming. Shaky Cam senses movement of the gimbal(acceleration in both the vertical and horizontal axis’), and can add someof that signal into the tilt and pan motors as a form of deliberate pointing
corruption. The scaling factors are adjustable where zero disables thecorruption, and larger positive or negative values give a progressively
stronger lead or lag effect. Lead is where the camera accelerates to tilt
more upward when the gimbal is accelerated up, lag is the opposite with thecamera briefly pointing more downwards for an up move. Similarly applied forlateral movements affecting the Pan Axis. Both effects may be enabled andtuned independently. The effects maybe be observed for test purposes byusing larger scaling factors and moving the gimbal around more sharply. It
is possible to dial in a relatively consistent behavior suitable for a particularaction shot - typically this would be with the camera operator runningwhilst shooting a scene. The stabilization is otherwise unaffected except forthis cyclic operator induced noise.

Heading Assist - Selections available are OFF, Fixed Mount, GPS, andCompass. OFF is default and is no change from how the MōVI performed
previous to this update. Fixed Mount is available for use on in stationary typesetup such as on a tripod. Using this setting, the MōVI references only motor
position during pan moves, thus eliminating drift. When set to GPS this willallow for increased performance during higher accelerations common whenused with a multi-rotor platform. Set to Compass for increased handheld
performance. A Declination value should be set when in Compass.

Setdown Sleep - When set to ON, Setdown Sleep will enable the MōVI to be
set down while powered without the use of a stand. This can be useful insituations where the stand is not readily available in a fast moving shooting
environment. After sensing the motors are stalled for more than 4 seconds,
the MōVI will enter Setdown Sleep mode. While in this mode, the three LEDs
on the MōVI will be flashing indicating the sleep state. To exit, simply pick up
the MōVI. Although the motors are drawing very little power while inthis mode.

Data Logging - Enables logging data from the MōVI via Micro SD card slot on
the MōVI GCU. Frequency of data stream can be set via Logging Rate. When
Data Logging is set to ON, the LEDs on the MōVI will flash at a frequency
corresponding to the Logging Rate setting. Some data may be unavailable
without GPS signal or when Heading Assist is set to OFF. To avoid potential
corruption of data, Data Logging should be set to OFF before de-powering
the MōVI. Data Logging exports a wide range of parameters and is currently
available for use in a raw format.

Motion Booting - Motion booting bypasses the gyro self test procedure andallows the gimbal to boot up even on a moving platform. It is recommended
for situations such as filming from boats. For normal use it is recommended
to leave this feature disabled to allow for improved gyro calibration.

Autotune - MōVI Controller Support 3.08 introduces the ability toautomatically calibrate stiffness settings on a balanced MōVI. To initiate theAutotune function, go to SYSTEM-> Autotune. With the MōVI in the stand andstable, Autotune will go through the steps required to tune the MōVI basedon the Autotune Percentage setting under Tuning. It is recommended to use
the stock setting of 50% for M10s and 70% for dual cage MōVIs such as theM5 and M15.

Aux Port Function - Selects the function of the Aux Port on the MōVI GCU.
Available selections are UART and Shutter where UART is default. Select UART
when using the Freefly MōVI Controller to enable communication between
the MōVI and the receiver. Select Shutter to enable shutter release orstart/stop functionality via other 3rd party controllers. Output signal of the
Aux Port when set to shutter: Pin 1 Aux port = GND, Pin 3 Aux port = Shutter
input. Map Remote Shutter and Shutter Type settings mustalso be set.

04-P31

Declination - Set local declination value for shooting location. This
information is used when Heading Assist is set to Compass. Local magnetic
declination values can be found online at:
http://www.ngdc.noaa.gov/geomag-web/#declination
Logging Rate - Available options are 5Hz, 10Hz, and 25Hz logging rates. To beused when Data Logging is set to ON.

05
REMOTE CONTROL
Separating the tasks of moving the camera and framing the shotallow for unique and dynamic camera moves during high-action
scenes. In order to effectively execute such shots, it is imperativethat the person holding the MōVI and the person operating the
remote control are in sync and understand the other’s intentions.
Often times, it is helpful to have wireless communication between
the MōVI operator and camera operator, so that they can better
coordinate moving and framing the camera.

05-P32REMOTE CONTROLREMOTE CONTROL FEATURES:
1. Tilt Speed: This dial will adjust the speed of the Tilt Axis. High action scenes
may require faster speeds, while some scenes require very subtle and delicate
framing. The operator can vary the max tilt speed live and on-the-fly byadjusting this dial. Setting the speed as low as possible will give the operator afiner control feel.
2. Pan Speed: This dial will adjust the speed of the Pan Axis. High action scenes
may require faster speeds, while some scenes require very subtle and delicate
framing. The operator can vary the max pan speed live and on-the-fly byadjusting this dial. Setting the speed as low as possible will give the operator afiner control feel.
3. Pan/Tilt Joystick: This is the joystick that allows the operator to control the
pan and tilt of the camera. The stick is proportional meaning that the further
the operator pushes it in a certain direction, the faster the camera will pan/tilt. It is also important to note that the tilt control can be reversed in the radio
software to accommodate the taste of the individual operator.

05-P33

4

REMOTE CONTROLMODE SWITCH (4):(Dual Operator, Majestic, Kill)
Dual Operator Mode: This 3 position switch allows the remote operator tochange control modes remotely. The top position is “Remote Operator Mode”,
which allows the remote operator to have complete control over the gimbal.
In this mode, the person holding the MōVI has no control over the camera’s
pan/tilt. One important point is that when completing a shot, it is helpful if
the remote operator switches to Majestic Mode, so that the MōVI operator
can move freely with the MōVI without tangling wires, etc. Without switching
to Majestic Mode, the MōVI will hold its heading regardless of what the MōVI
operator does, which can make it difficult to reset the shot.
Majestic Mode: This refers to the mode which allows the MōVI operator tocontrol both Pan and Tilt Axes or just one of them. For some shots, it is helpful
for the MōVI operator to be able to control framing as a single operator. Someshots are best executed with the MōVI operator controlling pan, but with thecamera operator controlling tilt.
Kill (Off): This switch position kills power to the MōVI. This is helpful in somecases for setup/initialization or if a wire becomes tangled. In case of any
problem or malfunction, the remote operator should immediately activate thekill switch.

05-P34

4

06
TROUBLESHOOTING

06-P35

TROUBLESHOOTINGSYMPTOMPOSSIBLE CAUSESOLUTION

Gimbal will not power up.
No battery indicator.

Battery unplugged or switch off.

Plug in battery and ensure switch is on. Replace battery. Dispose of usedbattery properly.

No stabilization, battery indicator shows
one rapid flashing LED.

Battery discharged.

Replace battery. Charge the used battery using only the provided charger.

No stabilization, battery indicator shows
charge remaining.

Gimbal initializing.

Allow 5 seconds without camera movement for Gimbal to initialize.

Dual Operator Radio Controller in Kill Mode.

Use the Mode Switch on the Radio Controller to activate Dual Operator
Mode. Or turn off Radio Controller to return to Majestic mode.

No stabilization, battery indicator shows
three flashing LEDs.

Gimbal initialization failed.

Restart Gimbal by switching off then on. Allow 5 seconds without camera
movement for Gimbal to initialize.

Battery damaged or over-discharged.

A wire has come unplugged.

Carefully check all wiring and connectors, especially the IMU Puck wire.
Re-seat any loose connections. If a wire has come completely unplugged,
refer to the Wiring Diagram for the appropriate connection point.
No stabilization on one axis.

Axis Stiffness is set to 0.
A motor Drive has been reset due to voltage,
temperature, or current protection.
A Motor Wire has come unplugged.

Gimbal attempts to stabilize camera to an
improper orientation.

Gimbal initialized in improper orientation. The
camera must be correctly oriented duringinitialization.
Gimbal joints have been modified.

06-P36

Open the GUI. On the Tuning page, ensure that the axis Stiffness is not set
to zero.
Restart the Gimbal by switching off then on.
Power off the Gimbal. Reconnect the Motor Wire. Refer to the Wiring
Diagram for proper connections.
Restart Gimbal by switching off then on. Ensure that the camera andGimbal are in the desired orientation during initialization.
The Gimbal joints should never be disassembled except by qualified
technicians.

TROUBLESHOOTINGSYMPTOMPOSSIBLE CAUSESOLUTION

Oscillation on one more Gimbal axis.

Stiffness setting is too high.

Reduce the Stiffness setting of the axis that is oscillating using the
GUI Tuning page. (You can use the GUI Motors Chart to see which axis is
oscillating if it isn’t visible.)

An Adjustment Clamp is not tightened.
Camera mounting is not stiff enough.
Filter settings are incorrect. Note: The Gyro and
Output filters are advanced settings and should only
be modified if other methods of reducing oscillation
have failed.

Check all Adjustment Clamps for adequate tightness. They must all belocked down during operation. If necessary, adjust the clamp tension witha hex wrench.
The camera must be mounted rigidly to the Tilt Axis. Use a wedge orspacer under the lens and/or on the sides of the camera to stiffen themounting if necessary.
If the oscillations are fast (buzzing), try increasing the Filter settings
under GUI Expert Settings. If they are slow (rocking), try decreasing theFilter settings.

Poor stabilization. (Bumps or jolts present
in footage.)

The gimbal is not adequately balanced.
The Stiffness setting is too low.

Check the camera balance in various positions. Repeat balancing steps as
described in the user manual.
Increase the Stiffness settings of each axis in the GUI Tuning page. If you
can identify which axis is poorly stabilized, start with that axis’ Stiffness.
Higher Stiffness will achieve better stabilization. The tuning process is
described in the user manual.

Horizon (Roll Axis) is not level.

Roll Trim not set.

Adjust the Roll Trim setting to achieve a level horizon. In Majestic Mode,
this is adjustable in the GUI. In Dual Operator mode, this is adjustableusing the Roll Trim switch on the Dual Operator Radio Controller.

No Control in Dual Operator Mode.

Dual Operator Radio Controller is off, or set to Kill or
Majestic Mode.

Turn on Radio Controller and set Mode Switch to Dual Operator (DUAL)
Mode.

Radio Controller Mapping is misconfigured.

If you are using the stock Radio Controller (Spektrum DX7s), ensure that
the Radio Mapping settings in the GUI are as shown on P27.
If you are using another Radio Controller, refer to the User Manual for
guidance on Radio Mapping.

06-P37WARRANTY:
Freefly warrants product purchased (“Product”) will be of good quality and workmanship and free from material defects. Upon the expiration of the time periods below, allliabilities of Freefly will terminate. In no event shall Freefly be liable for consequential
damages. Freefly may use refurbished parts for repairs or replacements. Certain products may be subject to a separate software license agreement.
Standard Warranty
A Standard Warranty is granted to the original purchaser by Freefly for a period of one(1) year, parts and labor. The Standard Warranty does not apply to batteries. The Standard Warranty covers parts and labor charges for Product that has been returned prepaid shipment to an Authorized Service Center. Service or replacement decisions areat the sole discretion of Freefly. Proof of purchase is required for warranty claims. All
warranty returns shall be done in accordance with Freefly’s warranty Return Merchandise Authorization (“RMA”) policy, which can be found on our website. Any repaired or
replaced Product shall be warranted as set forth in this section for a period the greater of (i) the balance of the applicable warranty period relating to such Product or (ii)ninety (90) days after it is received by Buyer. Only the components that were repairedor replaced will be eligible for the 90-day period as set forth above. The Standard Warranty effective date is the date of “ex works” from Woodinville, Washington.
Exclusive Battery Warranty
Freefly warrants that batteries purchased or included with the Product will be freefrom defects in materials and workmanship at the date of purchase by Buyer. Battery
product warranty is limited to original defects in material and workmanship. Due to thenature and use of these batteries, there is no term warranty. Misuse, abuse, incorrect
charging, failure to comply with applicable battery warnings and guidelines, and otherinappropriate use of the batteries are not covered under this warranty.
Warranty Limitations
All Freefly warranties do not cover (a) maintenance, repair or replacement necessitated by loss or damage resulting from any cause other than normal use and operation of
the Product in accordance with Freefly’s specifications and owner’s manual, including
but not limited to: theft, exposure to weather conditions, operator negligence, misuse,abuse, improper electrical/power supply; (b) alterations, modifications or repairs by
Buyer or unauthorized third parties; (c) accident, disaster, improper handling or storage,
droppage, modification, opening sealed components, use of third party accessories or
acts of nature or any other peril originating from outside the Product; (d) transportation
damage, lack of or improper maintenance, defective batteries, battery leakage; and (e)cosmetic damage or other non-operating parts. Removal or modification of sealed components, including but not limited to, motors or electronics, voids any and all warranties. Breaking the seal on any sealed components, including but not limited to motors
or electronics, is prohibited and voids any and all warranties unless otherwise approved
by Freefly. Any parts replaced by Freefly during warranty repair are the property of
P38

Freefly and will not be returned to Buyer. Freefly may use refurbished parts for repairs
or replacements. Freefly products are compatible with Freefly software, Freefly partsand Freefly products only. Use of any software, parts, or products, other than Freefly orFreefly approved software, parts, and products, which plug into or directly affect thefunction or performance of Freefly products voids any and all warranties.
Limitation of Liability
EXCEPT AS SPECIFICALLY SET FORTH ABOVE, FREEFLY AND ITS LICENSORS MAKE NO
WARRANTIES, CONDITIONS, REPRESENTATIONS OR TERMS, EXPRESS OR IMPLIED,WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE AS TO THE
FREEFLY PRODUCT OR ANY COMPONENT THEREOF, INCLUDING BUT NOT LIMITED TO
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, INTEGRATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE. FREEFLY AND ITS
LICENSORS DO NOT WARRANT THE PERFORMANCE OR RESULT OF THE FREEFLY PRODUCT. THE SOLE REMEDY UNDER THIS WARRANTY SHALL BE THE REPAIR, REPLACEMENT,
OR CREDIT FOR DEFECTIVE PARTS AS STATED ABOVE. THIS WARRANTY IS THE SOLEWARRANTY GIVEN BY FREEFLY AND IS IN LIEU OF ANY OTHER WARRANTIES EITHER EXPRESS OR IMPLIED. THIS WARRANTY EXTENDS TO THE BUYER AND IS NON-TRANSFERABLE TO OTHER THIRD PARTIES.
FREEFLY SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BROUGHT IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF FREEFLY HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF FREEFLY EXCEED THE INDIVIDUAL PRICE OF THE PRODUCT ON WHICH LIABILITY IS
ASSERTED.
Non-Warranty Repair
Product that no longer qualifies for Warranty Repair may be sent to an Authorized
Freefly Service Center subject to an evaluation fee. Freefly will provide a quotation
for the repair of the Product. The Customer is responsible for all costs associatedwith such refurbishment, such as troubleshooting, diagnosis, repair, test, calibration,
storage, and shipping costs. The evaluation fee will be applied to the cost of the refurbishment if the cost of the refurbishment is greater than the evaluation fee. Any
repaired or replaced product shall be warranted for ninety (90) days after it is received
by Buyer. Only the components that were repaired or replaced will be eligible for the
90-day period. Any parts replaced by Freefly during non-warranty repair are the property of Freefly and will not be returned to Buyer. Freefly may use refurbished parts for
non-warranty repair.
Law Governing
These terms are governed by Washington State law (without regard to conflict of law
principles or the United Nations Convention on Contracts for the International Sale ofGoods.) Freefly reserves the right to change or modify this warranty at any time without notice. For up-to-date warranty information, visit www.freeflysystems.com.