CUSTOMER SUCCESS: MOINSAMoinsa implements BarTender®
software’s RFID capabilities
to reduce human error andaccelerate packaging processes

BarTender® helps Moinsa complete their furniture’s quality
cycle while drastically reducing handling times
CRITICAL NEEDS:► Minimize human errors whenpackaging multi-component
products► Modernize shipping and handlingworkflows► Prepare facilities for future labelingadvancements
BENEFITS:► RFID reading of up to 400 labels perminute► Shipping errors reduced from 25%
to near zero
► Verification time reduced from 5-10minutes to under 8 seconds

Moinsa is a Spanish company that has been designing, manufacturing, and installingcommercial and technical equipment for over 50 years. They help 500+ clientsin 10 countries to improve their commercial spaces, offices, and laboratories—bysupplying equipment in the retail, hotel and restaurant, beauty and health, food,DIY, and office sectors.
Moinsa recently developed a project for a commercial office client using radio
frequency identification (RFID) labels. They sought to eliminate any packing
or labeling errors for their items, as each piece of furniture is shipped to clientsfor assembly.
As part of its process to correct and mitigate any possible errors, Moinsa
implemented an RFID system using a BarTender software integration to prepare its
furniture orders.

Challenge: Reducing high shipping error rates
for multi-component products
One of the most important aspects of Moinsa’s process is delivering the correct kit
assembly for each unit. Historically, this process had relied on manual verification,
processing about 50 shipments daily. Each of these shipments contained 20 to 40
different pieces. Moinsa managers had found that human errors were occurringin around 25% of shipments. This was an unacceptably high level which required
immediate improvements.

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CUSTOMER SUCCESS: MOINSAMoinsa investigated using RFID tags as a potential solution to the problem.
Consequently, the company decided to integrate an RFID chip with the traditional
barcode labels that accompany each of the parts that make up a complete product.

Solution: Using RFID scans to counter human error andaccelerate processes
Moinsa concluded that an auditable RFID tagging solution would provide the bestroute to success for this project. Moinsa turned to BarTender when designing andmanaging their RFID solution.
The solution began with Moinsa’s operators using a scanning device, in tandem with
their SAP system, to read the barcode of a product and then print an RFID tag toadhere to that item.
The RFID tags helped the factory teams identify all the pieces that comprised ashipment—for example, for hardware the verification process takes place using theweight of the bag containing these items.
When each package has all its parts packed, the package crosses under an arch that
reads each of the packed components. The RFID tags then verify that the content
is whole and correct, checked against each work order. In case of anomalies, thesystem sends an alarm signal so that it can be re-verified and corrected, thus
ensuring the quality of the shipments.

“Using BarTender helped us
achieve higher levels of speed
and quality with our RFID tagging.
In combination with the RFID
reading arch, this technology canread 400 labels per minute. BarTenderhelped us achieve a goal of vital
importance for the company.”
Ismael Herreros
Product Manager for RFID Moinsa

With BarTender’s automation technology and Zebra’s printing hardware, incombination with the RFID reading arch, the system can read up to 400 labels aminute. Moinsa currently performs a double-check reading of each tag in as little aseight seconds.
By mitigating the amount of shipment errors to almost zero, Moinsa has boosted thecompany’s bottom line by drastically reducing returns and refunds, and the reshippingof parts to customers. BarTender’s software and RFID system has also optimized theperformance of Moinsa’s human capital: verification tasks previously requiring between
5-10 minutes per employee and package, today require less than eight seconds.
The project’s success has been so encouraging that the company is currently
considering developing mobile reception systems that will record all these various
entries directly to the warehouse’s database.

Americas:
Sales@SeagullScientific.com+1 425 641 1408

www.SeagullScientific.com

EMEA:
EMEASales@SeagullScientific.com+34 91 198 4600

APAC:
AsiaSales@SeagullScientific.com+886 70 1018 4700

Japan:
JapanSales@SeagullScientific.com+81 3 4567 0091

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by Seagull logo are trademarks or registered trademarks of Seagull Scientific, LLC. All other trademarks are the property of their respective owners. PRT 0169 EN_0324