Preface to the English Edition
It is our intention to pay honor the great achievement of Dr. Kaoru Ishikawa by
making this publication available for Internet browsing and downloading at yourdiscretion. Please respect and honor Dr. Ishikawa by using these articles in a
professional manner and preserve the identity of the respective contributors. We hopethat you may use these articles to support the belief of Dr. Ishikawa that quality
improvement will positively influence human life by promoting health, happiness andpeace throughout the world.

Our Purpose and Wish for Web Publication
I appreciate all your support and help during eight months from Nov. 22, 2014 toJuly 13, 2015. Finally, we could provide web publishing which is the English version ofKaoru Ishikawa, The Man and Quality Control. This is a great pleasure for us.
It is general that the purpose of management is Q (quality), C (cost), and D(delivery). However, Prof. Ishikawa thought that respect for humanity is the primary
purpose of management and the general thought is the second one. In other words, hewished for having every Japanese a chance to display his/ her ability, providing acheerful and enjoyable work place, developing even more companies not only in Japanbut also in the world, improving mental and material living standards, and above all,fulfilling the welfare of all human beings. On the contrary, we often hear that DVD or
Network Video baby-sits children as well as a company is apt to focus on only
efficiency and cost savings. Additionally, it is said to be the age of IT, ICT, or IOT
nowadays. That is why it is important to respect humanity. We need to create thepeaceful, stable, and warm world, which provides us finding out something to live for,acting on its own initiative, and exerting creativity. I hope that as many people aspossible learn and take advantage of Prof. Ishikawa’s philosophies through the webpublishing.
I would like to express my heartfelt gratitude to EQST (English Quality SecuringTeam) and EBUT (English Brush Up Team) for brushing up on the English translations,Mr. Yoshihiro Suzuki (JUSE Press, Ltd) for helping Desktop Publishing, and Mr.
Masahito Haneda and Mr. Makoto Suzuki (JUSE) for putting together the manuscripts
and loading them onto the Web. I deeply appreciate their great effort and support.
October 7th, 2015
EditorKazuyuki Suzuki
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Our Homage to the Memory of Dr. Kaoru
Ishikawa and Spreading His Knowledge forFuture Generations for the Benefit of Mankind
I was pleasantly surprised when Dr. Noriaki Kano invited me to join this project oftranslation of this book into English web publication. I realized it was a great
opportunity for us in India to make a small contribution. Dr. Kaoru Ishikawa wasinstrumental in the renaissance of quality control in India and many professionals fromthe field of quality management have benefitted from his writings and learning from hisdisciples. When I proposed this to Mr. Kiran Deshmukh, President Indian Society for
Quality he readily agreed and assigned Mr. Anil Sachdev the task to coordinate thisactivity. Quickly a team was established for EBUT (English Brush Up Team) forbrushing up on the English translations. Most members of EBUT were delighted to havesuch an opportunity, responded positively and worked smoothly in coordination withProf. Kazuyuki Suzuki.
I offer my grateful thanks to Dr. Noriaki Kano and Prof. Kazuyuki Suzuki forgiving us this opportunity. I most heartily thank Mr. Anil Sachdev and the members ofEBUT.
I sincerely hope this translation will help spreading the legacy of Dr. Kaoru
Ishikawa in form of his teaching. It would indeed be an appropriate tribute to Dr.
Ishikawa when young executives find motivation from his teaching and apply it in theirwork to contribute towards sustainability of this world in peace and harmony that was
his vision.
English Editor
Janak Mehta

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A True Legacy: The Enduring Influence ofMy Hinshitsu Sensei, Dr. Kaoru Ishikawa
Rarely in the course of human events do the thoughts of a man change the way
society operates within their own generation much less having an enduring effect onhumanity. However, the life energy of Dr. Kaoru Ishikawa created such a gift to
mankind. He saw the world differently and interpreted it in a way that diverged from thetraditions of his time and his insight has forever changed our way of thinking andworking. Before his insights, people were treated as inanimate objects — just as pairs ofinterchangeable hands that could be switched without deference to the person’shumanity. However, the change that he encouraged was consideration of the wholebeing — a thinking, living person and not just as an object of mechanical advantage. Dr.
Ishikawa brought humanity into the picture as a core ingredient in creation of quality. Inso doing he shifted the work of organizations from bureaucratic mechanisms todemocratic societies. He was not the first to see the need for this transition; however, heoperationalized it in a way that had never been attempted previously. We all owe a great
debt to not only his insight but also to his pragmatic manner of implementing his ideas
by pursuing it into the gemba and generating a system by which the participative efforts
of workers can influence the capability of the corporation. I am proud to be a member of
the “second generation” of Ishikawa disciplines having obtained my teaching through a“distance learning” program. Helping on this project allows me to honor his widow Mrs.
Keiko Ishikawa by promoting the memory of her great husband, Dr. Kaoru Ishikawa.
This has been a true privilege for me.
English Editor
Gregory H. Watson3