Save money and increase your flare
flowmeter uptime with aFlareCare
Supporting ServiceAgreement (SSA)
SMMeet your daily operational flare flowmeter needs while assuring environmental
peace of mind with this comprehensive, fixed-price service solution. The Plusand Premium FlareCare SSA packages provide enhanced planning, resourcescheduling, and asset management.

FlareCare Plus

FlareCare Premium

Annual Verifications – The flare gas flowmeter verification
work scope comprises a series of inspections andevaluations to help ensure that the meter is installed tospecifications and maintains compliance to local, state andfederal regulations.

In addition to the FlareCare Plus benefits, our FlareCare
Premium package offers:

In-Situ/Ex-Situ Work Scope – Only offered with a FlareCare
SSA, a non-invasive in-situ verification may be performedin lieu of an ex-situ verification every other year. The in-situ
verification reduces the operational impact and EHS/safety
support required for ex-situ verifications.
Contract Kick Off Meeting – Panametrics hosts a meetingwith representatives from your company to fine-tune yourneeds and establish the logistics for proper execution ofyour FlareCare contract.
FlareCare SSA Online Portal – This customized online
portal provides a central location for all contract-related
documentation, regulatory verification and maintenancerecords, online technical support, and Panametrics contactinformation.
Proactive Scheduling – Panametrics coordinatesscheduling of flare flowmeter verifications and provides
notices related to upcoming work.
Technical Support – Our technical support staff is available
24/7 directly by phone for troubleshooting, configuration,and programming as well as the online knowledge librarywith training videos and Technical Answer Cards.
Assigned Service Representatives – We’ll assign a primaryand secondary Panametrics field service representative toservice your plant—providing consistency and familiarity.
Dedicated Project Management – A project manager
will be assigned specifically for your site to field any flare
flowmeter-related questions, expedite new orders, andcoordinate verification scheduling.

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FlareCareSM Supporting Service Agreement (SSA)

Critical Response – Panametrics will mobilize a field service
representative to your site for timely assistance when you
need it most—within 72 hours of acknowledging receipt ofyour Critical Event request. Also, our Critical Response fee for
emergency call-outs is waived under this program.
Spare Parts/Training Discount – Your FlareCare SSA
provides additional discounts on spare parts or training
purchased through a Premium program.

Value Added Options+ Quarterly inspections and preventive
maintenance on regulatory meters+ Annual preventive maintenance on laterals
and non-regulatory meters+ Hands-on training for your employees+ Flare.IQ for high-efficiency flare combustion
and reduced steam usage in flare systems+ PartSmart for spare parts management
designed for onsite parts delivery within 48 hours

Benefits of a FlareCare SSA

Digital Verification• Reduced Risk – Avoid the 2- to 3-week lead times
associated with our standard transactional services,significantly cutting your risk of multi-thousand dollarfines.
• Less Liability/Lower Costs – Reduce the need for
scaffolding installation and transducer extraction as well
as operator risk associated with toxic gas exposure andworking at heights.
• Fixed Costs – Eliminate standard annual increases with
our multi-year contract that reduces renegotiation efforts
and provides a fixed verification rate.
• Proactive Scheduling – Establish a timeline for your annual
verifications in addition to quarterly and preventative
maintenance requirements.

Eliminate the need for annual inspections with on demand
digital verifications with enhanced FlareCare powered byflare.IQ. This program will ensure the meter is in compliancewhile eliminating scheduled scaffolding. All the benefitsof premium services without the risk and cost of pullingtransducers for inspection.

FlareCare Service
Deliverables
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Transactional
FlareCare Plus
FlareCare Premium
FlareCareSM Supporting Service Agreement (SSA)

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FlareCare Comparison

Panametrics offers many options related to annual verifications. The following table compares the benefits of our
FlareCare Plus and Premium packages to a standard transactional arrangement.

FlareCare Comparison

Powered byflare.IQ

Transactional

PlusPremium

AnnualAnnualAnnualContinuous or
Plant Defined

Ex-Situ Only

Alternate Years

Alternate YearsContinuous

SERVICES
Verification
In-Situ Verification
Service Portal
Kickoff Meeting
Project Management
Assigned Engineer/Tech Reps
24/7 Technical Support
72 Hour Emergency Response(Premium Only)

OPTIONAL
Training

Optional

Optional

Optional

Preventative Maintenance

Optional

Optional

Optional

Predictive
Maintenance

COMMERCIAL
Net 30 Payment Terms
Fixed Annual Rates
Milestone Payments(4-5 years)
10% Discount on SpareParts & Training(Premium Only)

Emergency Response
Fee Waived(Premium Only)

Contract Length

Copyright 2020 Baker Hughes Company. All rights reserved.
BHCS3432 07/2020

Annual

5 Years

5 Years

5 Years

panametrics.com