Banquet and special event usage agreement
Please note that the following terms and conditions apply to the use of banquets, conferences, or other special events (hereinafter referred to as banquets, etc.)

Article 1 (Applicable scope)
1. Any contracts concluded by the hotel regarding the use of banquets and banquet facilities shallbe subject to the provisions of the following terms and conditions and any matter not
stipulated in these terms shall be governed by law or generally accepted practice.
2. If the hotel accepts a special agreement, subject to not contravening any laws or acceptedbusiness practices, notwithstanding the preceding paragraph, said special agreement shallprevail.
Article 2 (Applications to hold banquets etc.)
Those wishing to apply to hold banquets etc. at the hotel are requested to submit all thefollowing details to the hotel:(1) The name of the organizer, the name, address and contact telephone number of the person in
charge and the title of the banquets etc.
(2) Date and time of the event(3) No. of attendees, details, purpose of use(4) Application fee, date on which settlement to be made(5) Any other details deemed necessary by the hotel
Article 3 (Completion of contract)
1. Contracts for banquets etc. shall be concluded when the hotel has accepted the application set
forth in the preceding article and the contractual details shall be as contained in the banquet
and special event usage agreement.
2. When a contract for banquets etc. is concluded pursuant to the provisions of the preceding
paragraph, the estimated cost of the banquets etc. shall be paid by cash or bank transfer to theaccount designated by the hotel and by the date designated by the hotel as the application fee.
3. The application fee paid shall be used initially to cover fees and other costs of banquets etc.
for which the applicant is ultimately liable, but where the provisions of both Articles 10 and
13 are deemed to apply, the cancelation fee and change fee shall be levied in order ofcompensation, with any remaining amount returned at the time of final settlement.
4. Failure to make payment of the deposit by the date specified by the hotel shall render thecontract for banquets etc. null and void. However, when a payment deadline for submissionof the application fee is specified, the hotel shall notify the applicant of the same.
Article 4 (Special contract for which no application fee payable)
1. The hotel may, on completion of contract, comply with a special contract for which noapplication fee is payable, notwithstanding the provisions of the preceding Article 2.
2. When accepting applications for a contract for banquets etc., notwithstanding the provisionsof the preceding Article 2, if the hotel does not request payment of the application fee or does
not specify a payment date for the same, it shall be treated as a special contract for which noapplication fee is payable as detailed in the preceding paragraph.
Article 5 (Refusal to conclude contract for banquets etc.)
1. If any of the following circumstances apply, the hotel may decline to conclude a contract forbanquets etc.:(1) When applications do not comply with these terms and conditions.
(2) When banqueting facilities are unavailable.
(3) When it is deemed that any person intending to attend the banquets etc. may act in a manner
against the provisions of laws, public order or accepted principles of morality.
(4) When any person intending to attend the banquets etc. is clearly recognized as suffering froman infectious disease.
(5) When the contract applicant or any person intending to attend the banquets etc. commits any
violent act against the hotel or any of its employees, or actions such as fraud, threatening
behavior, behavior resulting in excessive inconvenience, business obstruction, or violent
demands, or imposes any request deemed exceptionally burdensome or is deemed to have
behaved similarly in the past.
(6) In the event of temporary closure of the hotel (in whole or in part) due to any natural disasters(earthquakes, typhoons, tsunamis, volcanic eruptions, excessive downpours, etc.), outbreaksof terrorist incidents or international conflicts, requests pursuant to Article 24, Paragraph (9)or Article 45, Paragraph (2) of the Act on Special Measures for Pandemic Influenza and New
Infectious Diseases Preparedness and Response, etc. And in the event of inevitable
circumstances that render the hotel unable to use banquet halls such as failures of the facility,etc.
(7) When any person intending to attend the banquets etc. is deemed at risk of inconveniencing
other customers due to noisy and/or drunken behavior or is deemed to have behaved similarlyin the past.
(8) When the contract applicant or any person intending to attend the banquets etc. come into
the category of a gang, gangster, an entity or organization related to a crime syndicate or
stakeholders thereof, a corporation or other association whose business activities arecontrolled by a member of or an organized crime syndicate, a corporation with employees
and officials deemed to be members of an organized crime syndicate or any other antisocial

elements of any kind (hereinafter "antisocial forces".)(9) When the hotel deems that protests and acts of harassment, etc. are expected against banquet
attendees, etc. and that there is an according risk of inconveniencing other users or areas in
the vicinity.
(10) When the person concerned has refused to comply with the prohibited items set forth inArticle 11.
(11) When special instructions are received from relevant government agencies.
2. The hotel disclaims liability for any damages incurred by a contract applicant or any person
intending to attend the banquets etc. when the conclusion of a contract is refused for any of
the reasons cited above.
Article 6 (Banquet timing and fee)
1. Usage of the banqueting facilities, including removal of any items installed, should becompleted within the time period arranged with the hotel staff in advance.
2. When using the banqueting facilities, if the contractually agreed banqueting time is exceeded,an additional room charge will be levied. However, depending on the venue, extending theusage time for banqueting may not be possible.
Article 7 (Payment of fees)
Regarding the payment of fees for banquets etc., the hotel will calculate the estimated amountowing, which should be paid in advance by cash or bank transfer no later than the date specified
by the hotel. If planning to pay after the actual banquet date, please inform the hotel before
concluding the contract, since this will be subject to screening in accordance with the hotel
internal rules. Please note that depending on the result on the screening, payment after the eventmay not be possible.
Article 8 (Confirming number of paying guests)
Please inform the hotel staff at least 14 days before the scheduled event date of the number ofattendees (paying guests) to facilitate food preparation. Any changes to the total number ofguests must be notified to the hotel no later than noon three days prior to the scheduled event
date. Regardless of any further changes beyond this date or if the number of attendees on the
day is fewer than the scheduled number of paying guests, a charge will be levied for theoriginally stated number of paying guests.
* Even if there is scope to change the total number of people, if the number of applicants
decreases significantly from the total stated at the time of deciding on the event, a separate
guarantee fee may be levied.
Article 9 (Decorative and entertainment arrangements)
1. The hotel works with established business partners to arrange decorative ornaments, flowers,music, sound, lighting, entertainment, MCs and banquet hostesses (paid event companions
for male guests). If the applicant wishes to make a request to a service provider directly andoutside the scope of partners designated by the hotel, please contact the hotel in advance andonly proceed after receiving approval. Additional fees may be levied such as carry-in charges.
2. Where the applicant has requested decorative and entertainment arrangements directly fromother service providers with the permission of the hotel, loading and unloading of equipment,
the dimensions of signage and other mounting methods must be in line with certain rules. A
separate storage fee may also be charged.
Article 10 (Responsibility of applicant)
1. Customers (including all parties involved in banquets, etc.) and/or all those who decide shouldbe particularly careful to avoid any damage or breakage within the hotel and/or to its facilities
and fixtures. If, despite this, any damage is sustained to any of the facilities and fixtures in
the hotel, repairs must be procured immediately or compensatory damages must be paid.
2. If payment is not made by the settlement date stipulated when applying for a banquet, etc., alate payment fee shall be charged.
Article 11 (Prohibited items)
Please refrain from bringing in any of the items or engaging in any of the actions listed below as
it may bother other guests:(1) Dogs, cats, birds and other pets and livestock (excluding service dogs such as guide dogs,
hearing dogs and service dogs).
(2) Bringing in dangerous materials, gunpowder, volatile oil or any other explosive or flammable
substances.
(3) Bringing in any object with a pungent odor or generating a high-pitched sound.
(4) Engaging in any acts that violate laws and regulations or public order and morals and/or any
behavior that may bother other customers.
(5) Moving any of the equipment within the hotel without consent.
(6) Using facilities for any purpose other than that specified when the reservation was made.
(7) Transferring or subletting the right to use the venue, in whole or in part, to any third party.
(8) Attempting to drive after the event while under the influence of alcohol.

(9) Any other act that is prohibited by law.
Article 12 (Concerning special collection of bath tax)
Regarding Lake Biwa Hotel, referencing Local Tax Law Articles 701-3, 701-4 and Otsu CityTax Ordinance Articles 153 and 154: “Bath tax must be procured via a special collection method.
The owner of the bathing facility is the party tasked with collecting the tax.” Article 13 (Cancelation fee and date change fee)
1. The contract applicant may cancel the contracted banqueting etc. or change the dates byapplying to the hotel.
2. Cancelation of contracts for e.g. banquets that have already been concluded, and/or change ofbanqueting facilities or date (According to the provisions of Article 3, paragraph 2, when
payment is requested by specifying a due date for the application fee, except when theapplicant cancels the banquet contract before making said payment. ) cancelation and change
fees shall apply, as shown in the attached table.
Settlement date

Cancelation fee

Two weeks after application date and up 10% of the estimated banquet
to 121 days before scheduled date ofcost and actual expenses
use
incurred
20% of the estimated banquet
120 to 91 days before
cost and actual expenses
scheduled date of use
incurred
30% of the estimated banquet
90 to 61 days before
cost and actual expenses
scheduled date of useincurred
50% of the estimated banquet
60 to 31 days before
cost and actual expenses
scheduled date of use
incurred
70% of the estimated banquet
30 to 15 days before
cost and actual expenses
scheduled date of use
incurred
80% of the estimated banquet
14 to 3 days before
cost and actual expenses
scheduled date of use
incurred
2 days to day before
Entire estimated banquet costscheduled date of use
and actual expenses incurred

Change fee
Actual expenses incurred
10% of the application fee andactual expenses incurred
30% of the application fee andactual expenses incurred
50% of the application fee andactual expenses incurred
25% of the estimated banquet
cost and actual expenses
incurred
50% of the estimated banquet
cost and actual expenses
incurred
Entire estimated banquet costand actual expenses incurred* Changes to the banquet hall use and due date are possible up to 180 days before and after thedate, but any further attempts to reschedule will result in cancelation.

* Regarding the calculation of the estimate, the hotel will base this on the information presented
at the time of concluding the contract and the envisaged attendance (planned) as well as thegeneral details discussed at that stage.
* Any actual charges and expenses incurred for products already arranged shall be levied
separately from the cancelation fee and change fee.
The number of days is counted with effect from the day after the date of cancelation to the day
before the date of use.
* Only one change to banqueting facilities or dates is allowed and any further attempts to changeor reschedule will result in cancelation.
Article 14 (Cancelation of banquet contracts)
1. The hotel will cancel the banquet contract in the following cases:(1) When the contract applicant or any person intending to attend a banquet, etc., is unable tocomply with the provisions of Articles 1 to 3 and Articles 6 to 13 of this banquet and special
event usage agreement, or the hotel deems that such compliance may not be possible.
(2) When any person intending to attend the banquets etc. has conducted any act against theprovisions of laws, public order or accepted principles of morality or is deemed likely to doso by the hotel.
(3) When any person intending to attend the banquets etc. is clearly recognized as suffering froman infectious disease.
(4) In the event of temporary closure of the hotel (in whole or in part) due to any natural disasters(earthquakes, typhoons, tsunamis, volcanic eruptions, excessive downpours, etc.), outbreaksof terrorist incidents or international conflicts, requests pursuant to Article 24, Paragraph (9)or Article 45, Paragraph (2) of the Act on Special Measures for Pandemic Influenza and New
Infectious Diseases Preparedness and Response, etc. And in the event of inevitable
circumstances that render the hotel unable to use banquet halls such as failures of the facility,etc.
(5) When the contract applicant and/or any person intending to attend the banquets etc.
inconveniences other customers due to noisy and/or drunken behavior or is deemed either

likely to do so or to have behaved similarly in the past.
(6) When it emerges that the contract applicant and/or any person intending to attend thebanquets etc. are linked to antisocial forces.
(7) When the contract applicant or any person intending to attend the banquets etc. commits anyviolent act against the hotel or any of its employees, or actions such as fraud, threatening
behavior, behavior resulting in excessive inconvenience, business obstruction, or violent
demands, or imposes any request deemed exceptionally burdensome or is deemed to have
behaved similarly in the past.
(8) When the hotel deems that protests and acts of harassment, etc. are being conducted against
banquet attendees, etc. and such behavior is inconveniencing other users or areas in thevicinity.
(9) Failure to comply with the prohibited items set forth in Article 11.
(10) When special instructions are received from relevant government agencies.
2 If any of the above circumstances apply, the contract may be canceled with immediate effectand without obtaining the consent of the contract applicant or any person intending to attend thebanquets etc. and the organizer (hereinafter referred to as the organizer). The hotel disclaims
liability for any damages incurred if this occurs as a result of cancelation of the contract. If thecontract is canceled based on the preceding paragraph, a cancelation fee pursuant to Article 13
shall be charged.
Article 15 (Responsibility for parking)If you opt to use the hotel parking lot, regardless of whether a vehicle key is deposited with thehotel, the hotel will assign a space but disclaims all responsibility for managing the vehicle.
However, if any damages are incurred due to intent or negligence on the part of the hotel whenmanaging the parking lot, the hotel shall be liable for said damages.
Article 16 (Disclaimer)
During use of the hotel facilities, responsibility for any damage to or theft of equipment, goods
and other items brought in by the organizer etc. remains the responsibility of the organizer andthe hotel disclaims all responsibility for the same.
In cases where any of the following circumstances apply, neither the hotel nor the organizer isdeemed responsible for the same:(1) Under circumstances that render it impossible or virtually infeasible for the hotel to holdparties due to loss of or damage to (all or part of) the main banquet hall due to natural
disasters, fires, wars, conflicts, and other reasons beyond the control of the organizer andhotel.
(2) When public power is exercised based on laws and regulations, or, pursuant to guidance fromrelevant ministries, expropriation, removal or a ban on use are imposed or for other reasons
beyond the control of the organizer and the hotel, rendering it extremely difficult or
impossible to host such banquet.
Article 17 (Handling of personal information)
The hotel complies with all laws and regulations regarding personal information protection andhandles all personal information provided by organizers etc. with great care. For details, pleaserefer to the “Privacy Policy” on the homepage of each hotel.
Article 18 (Prevailing language)
Although these terms and conditions may be written in languages other than Japanese, in theevent of any inconsistency or disparity between the original terms and conditions and thetranslated text, the Japanese text shall prevail in all cases.
Article 19 (Revision of banquets and special events)
In response to any change in external factors such as economic conditions and related laws andregulations or in the event of any change to the managerial and operational status of our company,
the hotel may revise the contents of this agreement, including the provisions on the fees andscope of services.
In such cases, the hotel will promptly publish the revised information on its website beforehandand clearly indicate the date of the final revision.
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2020/04/01