SPECIFICATION SHEETZD620 PERFORMANCE DESKTOP PRINTERS

ZD620 4-Inch Performance Desktop Printers
MAXIMUM PRINT QUALITY, EFFICIENCY AND MANAGEABILITY
When print quality, productivity, application flexibility and management simplicity matter, the Zebra ZD620 delivers. As the next
generation in Zebra’s desktop printer line, the ZD620 replaces Zebra’s popular GX Series and ZD500 printers, rising above
conventional desktop printers with premium print quality and state of the art features. Available in both direct thermal and thermaltransfer models, as well as healthcare-specific models, the ZD620 meets a wide variety of application requirements. It offers themost standard features of any Zebra desktop printer, including an optional 10-button user interface with a color LCD that takes all theguesswork out of printer setup and status. The ZD620 runs Link-OS® and is supported by our powerful Print DNA suite of applications,
utilities and developer tools that deliver a superior printing experience through better performance, simplified remote manageability
and easier integration. The Zebra ZD620 — delivering the print speed, print quality and printer manageability you need to keep youroperations moving forward.

DEPLOYMENT AND APPLICATION FLEXIBILITY
Backwards compatibility with virtually any existing printerWith the ZD620, whether you are currently using a Zebra orcompetitive printer, you’ll be able to use the same label formats
and applications you’re using today. The ZD620 supports both EPL
and ZPL printer languages. And with on printer Virtual Devices, partof Zebra’s Print DNA suite of tools and utilities, the ZD620 can use
languages normally associated with other printer brands.

Comprehensive connectivity options

ZD620t with LCD

ZD620d with LCD

With comprehensive connection options, you can connect the ZD620
to your existing wired and wireless networks, or directly to any PC.
Every ZD620 comes with Ethernet, Serial, USB 2.0 and USB Host, as
well as Bluetooth Low Energy (BLE), which enables printing from any
iOS device. Wireless models include fast 802.11ac Wi-Fi and Bluetooth
4.1. And using the included Print Touch tag (NFC), users can simply tap
a compatible mobile device on the ZD620 to pair and print — as well as
instantly access Zebra’s extensive knowledge base of how-to videos.

Movable sensor for comprehensive media compatibility

PREMIER PRINTING PERFORMANCE
Best-in-class print speeds
The ZD620 delivers best-in-class print speeds — 8ips @ 203 dpi
and 6ips @ 300 dpi — for maximum printer throughput
and productivity.

EASY TO USE — PRACTICALLY NO TRAINING REQUIREDNew at-a-glance five LED status icons takethe guesswork out of printer status
The standard three-button user interface with five LED status
icons replaces the typical single button/single light interface
common in desktop printers. Users can instantly see what’s
needed to keep printers up and running, from replenishingmedia to resolving printer issues.

Configuration is a snap with the optional
color LCD and 10-button user interface
It’s easy to set up and configure the ZD620 with the optional
10-button user interface and color LCD. The display changes
color when the printer is paused or in an error state, so users
can instantly identify and resolve an issue before productivity
is impacted.

While Zebra Certified Printer Supplies provide optimal printerperformance, the ZD620’s movable media sensor lets you use virtually
any media from any manufacturer, giving you the flexibility to utilize
supplies you may have on hand or continue to utilize an existing
supplies provider.

Go green with linerless media
Support for linerless media eliminates waste and delivers more labels
per roll for fewer roll changes, while providing excellent print quality.
For optimal results and to ensure trouble-free operation, the adhesive
formulation of the media must be matched to the material of the printerplaten roller. Zebra offers a complete line of linerless media that isdesigned and tested to ensure trouble free printer operation.

EASY TO MANAGE
Easily manage all your printers — all from a single location
The ZD620 supports Zebra Link-OS, a one-of-a-kind enterprise
printer operating system that makes it easier than ever to manage
and troubleshoot your networked printers from one remote location.
With optional Printer Profile Manager Enterprise, you can manage
one printer, a group of specific printers or all printers anywhere in
the world. Instantly discover every Link-OS printer on your network,
including the ZD620 and other Zebra mobile, desktop and industrial
printers — there’s no need to walk through the facility to locate,SPECIFICATION SHEETZD620 PERFORMANCE DESKTOP PRINTERS

configure or troubleshoot printers. And an intuitive browser-based
interface lets you see printer status at a glance, complete withinformation that allows you to quickly triage printer issues tominimize downtime.

Seamless integration with your device management system
With our MDM Connectors, you can easily integrate networked
ZD620 printers into your AirWatch or SOTI MobiControl device
management system.

Easily configure non-networked printers
The USB Host port makes it easy to connect to all your external devices,
including keyboards and scanners, and can also be utilized to upgrade
printer firmware automatically and set up new printer configurations.

Maximize uptime with Zebra Visibility Services
If you’re still tracking your printers manually, then you are likely
missing out on information that could save you money. With Zebra,
you can choose powerful visibility service options that deliver criticalinsight into the information you need to prevent printer downtime. Our
Asset Visibility Service (AVS) provides the basic health informationand proactive steps required to keep your ZD620 printers up andrunning — all for just pennies a day. The full-featured Operational
Visibility Service (OVS) allows you to monitor just about any aspect ofyour Zebra printer, as well service and repair status. See the current
status and disposition of all of your printers, printers at a specific site,
specific printer models or a specific printer — and much more.

INNOVATIVE FEATURES FOR THE LOWEST TCO
Zebra Print DNA – transforming printers from the inside
Print DNA is the genetic code that injects business-catalytic
capabilities into our Link-OS printers through a unique combinationof innovative applications, utilities and developer tools. The result is asuperior printing experience through better performance, simplified
remote manageability and easier integration. And it is easy to configure
your printers to use secure connections, block unwanted access andensure your data and infrastructure are protected.

Lower your costs with a high capacity ribbon
Intelligent dual-ribbon handling allows the ZD620t to accept either
74 m/244 ft. or high capacity 300 m/ 984 ft. ribbons. The 300 m ribbon
reduces ribbon changes by 75 percent for fewer workflow disruptions.
And since the high capacity ribbon costs less per meter than thestandard ribbon, you’ll also save on the cost of supplies.

A new level of print quality for desktop printing
The ZD620 brings Zebra’s advanced industrial printer technology to
the compact desktop printer. Previously available only on industrial
printers, the ZD620’s Media dancer maintains even tension on the
media roll to ensure maximum quality on every label regardless ofprint speed.

Sharp 300 dpi printing
With 300 dpi printing, you can support more applications. The highimage quality enables printing of small 2D labels or labels that requiregraphics, such as a logo or icon. And if you don’t need 300 dpi printing
today, you can easily add it at any time, right on site.

Easy to clean and sanitize healthcare model
The ZD620 is available in a healthcare model with disinfectant-ready,
UV-resistant plastics and a sealed button interface that makes it easy
to clean and disinfect. It also comes with a healthcare compliant power
supply and an optional locking media cabinet to block unauthorizedaccess to high value media like blank prescription forms.

Tidier and safer installations
When you choose the optional power supply accessory, the power
supply and all but one power cord are hidden from view, improving
aesthetics as well as worker and customer safety.

Consistently exceptional Zebra Certified Supplies
Printing supplies can impact everything from printhead lifespan tooperational efficiency. That’s why we design, produce and rigorously
pretest our own line of thermal printing supplies to ensure consistent,
optimized performance in your Zebra printer —and peace of mind
for you. For industry-leading quality, service and thermal printing
expertise, choose Zebra Certified Supplies.

Maximize the Availability of Your Printerswith Zebra OneCareTM Services
Zebra OneCare Support Services enable your critical business
operations. With multiple service levels to choose from, you canprotect your investment while achieving maximum uptime and peak
performance. Get unmatched support — direct from the manufacturer —with live agent telephone technical support, comprehensive coverage
including accidental damage, and defined repair & turn-around times.
Plus optional services like Device Commissioning, Onsite Repair,Battery Refresh & Replacement Services and Express Shipping let
you tailor your service plan to your individual business needs.

THE ZD620 — MAXIMUM EFFICIENCY, PRINT QUALITY AND PRINTER MANAGEMENT.
FOR MORE INFORMATION, VISIT WWW.ZEBRA.COM/ZD620 OR
OUR GLOBAL CONTACT DIRECTORY AT WWW.ZEBRA.COM/CONTACT

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2SPECIFICATION SHEETZD620 PERFORMANCE DESKTOP PRINTERS

ZD620 Specifications
STANDARD FEATURESMEDIA AND RIBBON CHARACTERISTICS (CONTINUED)

Print methods: Thermal Transfer or Direct Thermal
ZPL and EPL programming languages
5 status icon, 3 button user interface
USB 2.0, USB Host, Serial, Ethernet, BTLEMedia dancer
OpenACCESS™ for easy media loading
Dual-wall frame construction
ENERGY STAR qualified
Real Time ClockRibbon Width

1.33 in./33.8 mm ― 4.3 in./109.2 mm

Ribbon Core I.D.

• 300 meter ribbon 1 in./25.4 mm• 74 meter ribbon 0.5 in./12.7 mm

PHYSICAL CHARACTERISTICS
ZD620d

ZD620tLength8.7 in./221 mm

10.5 in./ 267 mm

Width

7.0 in./177 mm

8.0 in./ 202 mm

Height5.9 in./151 mm

7.5 in./ 192 mm

Weight

3.6 lb/ 1.6 kg

5.5 lb/2.5 kg

PRINTER SPECIFICATIONS
Operating System

Resolution

Storage Temp.

-40° to 140° F/-40° to 60° C

Operating
Humidity

10% to 90% non-condensing• Prescriptions

Storage Humidity

5% to 95% non-condensing

Electrical

Auto-detectable (PFC Compliant) 100-240VAC,
50-60Hz; ENERGY STAR qualifiedHealthcare• Prescriptions

Media Handling

Keyboard
Display UnitZKDU keyboard display units for stand-alone
printing solutions• Agency labels

Media Locking
CabinetMechanical lock with 2 keys; Kensington® lockslot; available on ZD620d Healthcare only

• Inventory

Media Sensors

Full width, moveable reflective/black marksensor; multi-position transmissive/
gap sensor

Enclosed Power
SupplyAttached power supply accessory forcord-free installation

FirmwareZPL II; EPL 2; XML; ZBI

FONTS/GRAPHICS/SYMBOLOGIES

0.003 in. (0.08 mm) min.; 0.0075 in. (0.1905 mm)
max. (tear-off mode only)

Media Types

Roll-fed or fan-fold, die cut or continuous withor without black mark, tag stock, continuousreceipt paper, wristbands, linerless media** For use only with linerless printer model

Ribbon Outside
Diameter

2.6 in./66 mm (300 m); 1.34 in./34 mm (74 m)

Ribbon Standard
Length984 ft. (300 m); 244 ft. (74 m)

Ribbon Ratio• 1:4 media to ribbon (300 m)• 1:1 media to ribbon (74 m)• Blood and IV
bag labels

User Interface

Optional accessory to secure ZD Series printers
to countertops or shelves.

Media Thickness• Asset labels

Color LCD (320 x 240 resolution) with 5 status
icons, 10 button user interface

Mounting Plate

Maximum outer diameter: 5.00 in./127 mm
Core inner diameter: 0.5 in. (12.7 mm) and 1.0 in.
(25.4 mm) standard, 1.5 in. (38.1), 2.0 in., (50.8 mm)
and 3.0 in. (76.2 mm) using optional adapters• Patient ID
wristbands

Factory installed RS-232 auto-sensing Serial,
DB-9; factory installed Ethernet – 10/100 internal;
factory installed wireless radio: 802.11ac Wi-Fi andBluetooth 4.1

8 in./203 mm per second (203 dpi)
6 in./152 mm per second (300 dpi)

Media Roll Size

• Lab andspecimen labels

Communications

Maximum
Print Speed

0.585 in./15 mm to 4.65 in./118 mm• Information labels

Factory installed dispenser - label peel andpresent with label present sensor;
Factory installed cutter
Field installable aftermarket kits also available

4.09 in./104 mm for 203 dpi
4.27 in./108 mm for 300 dpi

Media Width• Price markdowns

OPTIONS AND ACCESSORIES

Maximum
Print Width

39.0 in./991 mm• Shelf labels

40° to 105° F/4.4° to 41° C

512 MB Flash; 256 MB SDRAM

MaximumLabel Length• Asset labels

Operating Temp.

MemoryMEDIA AND RIBBON CHARACTERISTICS

Retail• Return tags

OPERATING CHARACTERISTICS

Link-OS®
203 dpi/8 dots per mm
Optional 300 dpi/12 dots per mm
Resolution can be factory installed or changed
on site via accessory kits. Resolution can bechanged from 300 dpi to 203 dpi, as well asfrom 203 dpi to 300 dpi

The ZD620
is ideal in:• Patient recordlabelsManufacturing• Shipping labels• Receiving labels• Packing list
• Asset tags

Barcode Ratios

2:1 and 3:1

1D Barcodes

Code 11, Code 39, Code 93, Code 128, ISBT128, UPC-A, UPC-E, EAN-8, EAN-13, UPC andEAN 2-or 5-digit extensions, Plessey, Postnet,
Standard 2-of-5, Industrial 2-of-5, Interleaved
2-of-5, Logmars, MSI, Codabar and Planet Code2D Barcodes

Codablock, PDF417, Code 49, DataMatrix,
MaxiCode, QR Code, MicroPDF, Aztec

Fonts andGraphics

16 resident expandable ZPL II bitmap fonts
Two resident scalable ZPL fontsFive resident expandable EPL2 fonts
Native open-type font support
Unicode compliant for multi-language, on demand
thermal printing
China units include SimSun simplified Chinese font
64 MB user available non-volatile memory, 8 MBuser available SDRAM

PRINTER SUPPLIESFor industry-leading quality, service and thermal printing expertise,choose Zebra Certified Supplies to ensure consistent, optimized
performance for your Zebra printer.

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3SPECIFICATION SHEETZD620 PERFORMANCE DESKTOP PRINTERS

ZD620 Specifications (continued)
REGULATORYINCLUDED IN THE BOX• IEC 60950-1, EN55022 Class B, EN55024, EN61000-3-2, EN610003-3, FCC Class B, ICES-003, FCC 15.209; 15.247(d), IC RSS 247, EN
300 328, EN 301 893, EN 62311, cTUVus• CE Marking, VCCI, C-Tick, S-Mark, CCC, CU, BSMI, KCC, SABS, INMetro, BIS, NOM

Printer, empty ribbon take-up cores (1 in. and 0.5 in.)*, 300 m ribbon
core adapters for non-Zebra ribbon (2)*, AC power supply, powercord(s), USB cable, Quick Start Guide, Regulatory Guide* Empty ribbon take-up cores and ribbon core adapters included
with ZD620t models only

PRINT DNA SOFTWARE SOLUTIONSDevelopment
Tools

With faster, easier and smarter integration of Zebra
printers with your devices and applications, yourZebra printing solutions are up and running in lesstime, with less cost.

Management
Tools

Minimize IT effort and maximize IT control with
Print DNA management tools — the easy way
to add and manage any number of printers,
anywhere — from a handful of printers tothousands of printers all around the world.

Productivity
Tools

Reach new levels of productivity with
innovations that streamline tasks and workflows,
optimize device performance and solve
tomorrow’s printing problems today.

Visibility
Tools

Regardless of whether or not you have an
existing Mobile Device Management solution
in place, robust Visibility Tools provide
unparalleled insight into printer health, usage
and performance.

Print DNA features may vary by model and a Support Contract
may be required. For more information, please visit:www.zebra.com/printdna

NA and Corporate Headquarters+1 800 423 0442
inquiry4@zebra.com

RECOMMENDED SERVICESThe Zebra OneCare Support Services portfolioof Essential and Select helps protect yourcritical operations and your printers with definedservice levels. For more information go to
www.zebra.com/zebraonecare
Zebra OneCare
SelectComprehensive Coverage, including printheads,
normal wear and accidental breakage
Priority access 24x7 live technical support andsoftware updates
Advance Replacement and Express Shipping(Next Day Device Replacement)
Commissioning
Online Return Material Authorization (RMA)
supportZebra OneCare
Essential

Comprehensive Coverage, including printheads,
normal wear and accidental breakage
Priority access 8x5 live technical support andsoftware updates
Three-day depot repair turnaround time plus free
return ground shipping
Online Return Material Authorization (RMA)
supportNote: Service availability may vary by region.

Asia-Pacific Headquarters+65 6858 0722
contact.apac@zebra.com

EMEA Headquarters
zebra.com/locations
contact.emea@zebra.com

Latin America Headquarters+1 847 955 2283
la.contactme@zebra.com©2017 ZIH Corp and/or its affiliates. All rights reserved. Zebra and the stylized Zebra head are trademarks of ZIH Corp, registered in many jurisdictions
worldwide. All other trademarks are the property of their respective owners.
Part number: SS-ZD620 11/20/2017