C A S E

S T U D Y

YMCA of the USA
Kay Smiley, Former Aquatics Program Specialist
HSI Products: American Safety & Health Institute (ASHI) CPR & First Aid
YMCA of the USA is the national resource office for the Y – one of the nation’s
leading nonprofits strengthening communities through youth development,
healthy living, and social responsibility. Across the U.S., 2,700 Ys engage 21 million
men, women, and children – regardless of age, income or background – to nurture
the potential of children and teens, improve the nation’s health and well-being,and provide opportunities to give back and support neighbors.

Challenge: When the Y implemented its new lifeguard training program from coast
to coast, former Aquatics Program Specialist Kay Smiley and her colleagues needed anationally-accredited, easy to implement and cost effective First Aid and CPR Pro andEmergency Oxygen training and certification partner. Most importantly, the Y needed atrue partner that was agile enough to customize existing First Aid, CPR Pro, and Emergency
Oxygen curriculum to fit into the Y’s current“As a leading provider of swim programs
lifeguard training framework. Previously, eachcommitted to keeping people safe in theindependently operated Y individually selectedwater, the Y is pleased to partner with HSI
one of four national training providers for First Aidto enhance the YMCA Lifeguard Programand CPR Pro and Emergency Oxygen certification
curriculum. HSI understood our many needs
curriculum as the prerequisite for its branch’s
and tailored their blended curriculum
lifeguard certification program. This inconsistentto accommodate us. Also, HSI’s courses,
approach created a hodgepodge of training
combined with powerful videos and online
results and, in some cases, the CPR Pro/First Aid
training options really helps retention rates.”and Emergency Oxygen component heavily
dented some branch budgets.
Solution: With the new Y Lifeguard program, every certified YMCA lifeguard in the UnitedStates will also be certified in First Aid and CPR Pro and Emergency Oxygen training using
American Safety & Health Institute’s interactive blended learning curriculum.
Resulting Benefits:
Seamless Integration and Less Aggravation: HSI’s award-winning customer service
professionals are trained to solve customer challenges. We do not require customers
to follow strict and often archaic processes or procedures as some other training
organizations mandate. Our “can do” philosophy and flexibility means less aggravation andless time spent by our customers if a problem does arise.
Cost Savings: One Texas YMCA association saw a cost savings of almost $185,000 annuallywhen it switched to HSI’s ASHI First Aid/CPR courses for its entire staff.

“ASHI’s courses are designed toencourage and engage our future
Y lifeguards in learning andremembering how to save lives.
They do this by complementing
all the required coursework withpowerful videos, online blended
learning courses, and hands-on
practical sessions.
“Thanks to HSI and ASHI’s courses,
YMCA lifeguards will be better
prepared to save lives. Since
selecting ASHI as our preferredprovider, we constantly receive
positive feedback from those
who are empowered by the ASHI
curriculum about incorporating
ASHI CPR Pro, First Aid, andEmergency Oxygen into the YMCA
Lifeguard Program.”

Better Skills Retention: When students watch, learn, and do by using the latest
technology, they retain information better. Because of the multiple learning platforms,
ASHI programs can help support a higher learning retention rate than other First Aid andCPR certification courses.

AS H I is a m e m b e r o f t h e HS I f a m il y of brands. For m ore i nfor m at i on, vi si t w w w. hsi . c om .
HSI8142 (07/13)

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