General conditions of repairs made by Bosch Rexroth Sp. z o.o. with a registered office in
Warsaw, ul. Jutrzenki 102/104, 02-230 Warsaw, entered into the register of entrepreneurs of the
National Court Register kept by the District Court for the capital city of Warsaw in Warsaw, XIV
Commercial Division of the National Court Register under the KRS number KRS 0000036334,
with a share capital of 6 300 000 PLN, Tax identification number NIP 534 000 15 50, statisticalnumber REGON 012007062, BDO registry number 000007800 ("Contractor”)
Repairs and verification of equipment sold by the Contractor are performedat the Contractor’s Service Center according to the rules specified below:
Verification:

I.
1.

The Customer commissions the Contractor verification of the technicalcondition of the delivered product. The cost of verification is determined on thebasis of hourly rates according to Contractor’s pricing, provided that the said
cost is not lower than € 140.

2.

After carrying out the ordered verification, the Contractor will inform the Client
about the detected irregularities and the possibilities and price of their repair. An
offer will be presented for the repair of product. The offer is binding on theContractor for the period indicated therein, no longer than 30 days from the dateof its issuance. The Customer commissions the Contractor to perform the repair in
the form of a written order, signed by persons authorized to act on behalf of the
Customer. Any modification of the offer by the Customer requires acceptance by
the Contractor to be valid.

3.

The results of the verification shall be valid as of the date of the offer and include
the scope of the basic verification. Contractor shall not be responsible for any
damage occurring after that date or falling beyond the scope of verification.
Repair:II.

Referring to the offer, the Customer may request a repair of the product basedon a separate order. The repair shall be made only upon Customer's request.
2.
If the Customer does not request repair within the period of 30 days from theoffer date, it shall pay the Contractor for a product verification in accordance withsection I.1.
1.

III. Payments:
1.
2.
3.
4.

5.

If product repair is requested, the Customer shall pay a remuneration in theamount specified in the offer by the Contractor.
If the repair is requested within the offer validity period the Customer shall not be
obliged to pay for the product verification.
In order to secure the costs of repair made by Contractor, the Customer shallestablish a pledge for the benefit of the Contractor on the owned device, further
specified in the repair offer.
Upon conclusion of the repair agreement, the Customer shall hand over the
subject of the pledge specified in Clause 3 to the Contractor. The Contractor may
deposit the subject of the pledge at the premises of a third party specialized in
keeping similar devices, or store the subject of the pledge on its own from the dateof notification to the Customer on the date of return of repaired device until thedate of Customer's payment of repair costs.
The pledge shall secure all costs of the Contractor, repair charge, interests on

delayed payment of repair costs as well as any other costs related with the subjectof the pledge.
6.
The amount of remuneration may change if any unexpected circumstances
occur beyond the control of the Contractor, or impossible to identify in the courseof the product verification. The Contractor shall notify the Customer without delay
on any such circumstances and on the adjusted repair cost. In suchcircumstances, the Customer shall be obliged to cover the costs related with theextended scope of repair. If there is no consent to the new repair price, theContractor is not obliged to perform it.
7.

Bosch Rexroth Sp. z o.o. hereby declares that it is a large entrepreneur, in
accordance with Article 4 item 6 of the Act of March 8, 2013 preventing excessive
delays in commercial transactions (Journal of Laws of 2021, item 424, as
amended).

IV. Delayed pick up:
1.

The expected date of pick up is specified by the Contractor depending on thecapabilities of

the Contractor and the scope of requested service. The Customer is obliged topick up the device immediately after the lapse of the term designated as expected
date of pick up, unless the service is not completed by that date. If the Customer
fails to pick up the device within that period, the Contractor shall mail (registeredmail or e-mail form) a summon to the Customer, specifying another date of pickup. If the Customer fails to pick up the device within the additional period,
Contractor shall charge a contractual penalty in the amount of EUR 8 per eachday of delay, starting from the day following the designated additional date of pickup. The Contractor may seek damages on general terms, if the damage caused
exceeds the stipulated contractual penalty.
2.
Failure to pick up the device within 12 months after the additional period
specified in accordance with paragraph 1 above shall convey the intention todispose of the product. Contractor may remove discarded items from the storage.
The Contractor shall not be obliged to store a given product. In particular, after
the periods indicated above, Contractor shall have the right to dispose of the said
devices.
3.
Failure to pick up the product shall not release the Customer from theobligation to pay the fee charged for the verification or repair of equipment.
4.
The Customer shall agree to being informed by the Contractor on the status of
the service via available channels of telephone or electronic communication.
V. Warranty:
1. The Contractor grants a 12-month warranty on all new and regenerated parts

installed by Contractor as part of the repair of the device, valid from the date of
installation.
2. Contractor’s warranty does not cover:a) parts subject to wear in the course of normal use of the device or due to naturalwear, or as a result of a defect of the device resulting from its use or natural wear;b) defects of the device occurring as a result of failure to follow instructions of use, or
improper use, abnormal natural and weather conditions, improper conditions ofuse, overloading or negligence with respect to the service, maintenance or
damaging factory seals;c) defects of the device caused by the use of auxiliary equipment, accessories or
non-original spare parts;

d) devices modified in any way or devices partly or completely dismantled;e) small deviations, insignificant in terms of the value or usability of the device.
3. The warranty claim must be reported to the Contractor immediately after the defect is

discovered.
The defect recognized by the Contractor and covered by the warranty is removed by free repairof thedamaged part of the device. The replaced parts thus become the property of the Contractor.
The deadline for completing the repair will be indicated by the Contractor.
4. The warranty granted does not cover any claims other than the right to remove the device
defectspecified in these General Conditions of Repair. In particular, the Customer has no right todemand that a replacement device be made available to him for the duration of the repair.
VI. Handover1.

The device shall be handed over upon the payment of the due fee. Documents
issued by the Customer, indicating the right to receive the device, may berequested.

VII. Personal data
1. The controller of personal data of Customer's representatives, as well as persons

performing activities related with repair services provided in accordance withthese General Conditions of Repair on behalf of the Customer (e.g. contact
persons appointed by the Customer), both at the contracting and the execution
stage, shall be Bosch Rexroth Sp. z o.o. with the registered office at ul. Jutrzenki
102/104, 02-230 Warsaw.
2. The Customer hereby undertakes to fulfill the information duties on behalf of the
Personal Data Controller (Bosch Rexroth Sp. z o.o.) under Article 14 of GDPR, by
providing the information available at thefollowing link topersons mentionedin
paragraph1
above:
https://www.boschrexroth.com/pl/pl/o-firmie/o-firmie-bosch-rexroth/informationclause-for- b2b/information-clause-for-b2b. Upon every request of Bosch
Rexroth, the Contractor shall present a confirmation of fulfillment of theinformation duties in accordance with this paragraph 2.
VIII. Jurisdiction:
1.

Any disputes arising in the course of the repair service shall be settled by a common
court
having jurisdiction over the registered office of the Contractor.

IX. Anti-corruption clause

The Customer is obliged to follow all legal regulations applicable to thesubject and scope of cooperation with Contractor. Neither the Customer nor anyof its employees, shareholders, representatives or other persons directly or
indirectly acting on its behalf, both in business and public contacts, shall not
accept, offer, provide, demand or approve to accept, offer or provide any
payments, gifts or other benefits that violate any anti-bribery provisions or laws
applying to the Customer or Contractor as part of their business relations, or that
could be deemed unethical, illegal or improper. The Customer in particular shallagree and undertake not to seek, directly or indirectly, improper or corrupt
influence or attempt to force a public official, employees, shareholders,

1.

2.

representative or any other persons acting on behalf of the client or potential
client to act for the benefit of any of the Parties or any third party, or to performtheir duties improperly in any way.
The Customer undertakes to follow the Code of Conduct for Bosch Business
Partners, constituting Attachment No. 1 to these General Conditions of Repair.

X. Sanctions clause

1. If it turns out that verification or repair of devices sold by Contractor become
impossible or difficult due to national or international export control regulations, inparticular embargoes or other sanctions, Contractor has the right to refuse to
carry out verification or withdraw from the repair contract. The Contractor may
execute his right of withdrawal within 60 days as of a date of receiving
information on impossibility or difficulty in carrying out the verification or repair ofdevices.
2. The Customer undertakes to provide all information and documents required forthe verification
and repair of devices sold by the Contractor, unless it is the responsibility of theContractor.
3. In the event of refusal to verify or withdrawal from repair in accordance with point
1, theCustomer's right to demand compensation or pursue other rights in this respect is
excluded.
4. If the Contractor withdraws from the repair contract, the provisions of point IV.
shall apply
accordingly.
5. In the event of refusal to verify or withdrawal from the contract for the reasonsspecified in Clause 1, the Contractor may demand payment of remuneration forwork performed so far, including the amounts specified in point I.1. or point III.1.
XI. Final Provisions
1. To the extent not covered by these General Conditions of Repair carried out by
the Contractor, the "General Terms and Conditions of Sale of Bosch Rexroth Sp. z
o. o. " shall apply.
2. Only Polish law applies to all disputes between the Contractor and the Client andto the agreements concluded on the basis hereof.

Attachments:

1. Code of Conduct for Bosch Business Partners.

Warsaw, 5/18/2024