Terms of Use of krew Service

These Terms of Use (hereinafter referred to as the "Terms of Use") stipulate
the conditions of use and rights between MESCIUS inc. (hereinafter referred toas the "Company") and the Customer, commonly applied when the Customer
uses the Company's service (hereinafter referred to as the "Service"; details
defined in Article 2, paragraph 1).
The Customer is deemed to have agreed to the Terms of Use when explicitly
agreeing the Terms of Use, applying to the Company for registration based on
the Terms of Use, or starting the use of the Service.

Chapter 1

Article 1

Conditions Common to Services(Purpose)

The Terms of Use are intended for the Customer to use the Service provided
by the Company according to them. To use the Service, the Customer should
read the entire Terms of Use to agree with them.

Article 2(Definition)

1. The "Service" means the "krewSheet", "krewData", and "krewDashboard"
provided by the Company (hereinafter simply referred to as "krewSheet","krewData", and "krewDashboard", respectively). For details of each Service,
see the respective section of Chapter 2 in the Terms of Use.
2. The "Applicant for Registration" means anyone who is interested in using
the Service and applied or wishes to apply for registration.
3. The "Customer" means a business operator among the Applicants for
Registration who has been registered as a user of the Service under Article5.

4. The "Use Contract" means the contract between the Company and theCustomer relating to the use of the Service and contains the Terms of Use.
5. The "Collaborating Service" means a third-party service for which theService functions as a plug-in.
6. The "Collaborating Service Provider" means a business operator providing
the Collaborating Service.
7. The "Third party Service" means a service which can be integrated with theService and is provided by a third party, but is not a Collaborating Service.
8. The "Company's Site" means the websites managed and operated by theCompany containing "mescius.com" or "mescius.jp" in their domains.
9. The "Entitlement" means the right to use the Service granted by theCompany to the Customer as far as the Customer observes the Use Contract.
10. The "User" means a natural person who uses the Service under the
Customer's supervision such as an employee of the Customer.
11. The "Usage Fee" means the fee calculated for each Use Contract based on
the Service price list defined in the Company's Site and other places.
12. The "Monthly Usage Fee" means the fee for one month calculated based on
the Usage Fee.

Article 3(Application)

1. The Terms of Use are intended to define the Service provision conditions andthe Company's and the Customer's rights and obligations relating to the useof the Service, and apply to all Customer and Company relations relating to
the use of the Service.
2. The conditions on the use of the Service posted by the Company on the
Company's Sites shall consist a part of the Terms of Use.
3. If there is a difference among the Terms of Use, the conditions of thepreceding paragraph, and other explanations of the Service outside theTerms of Use, then the Terms of Use shall supersede unless otherwise
explicitly stated that such conditions or explanations supersede the Termsof Use. If the Company made a separate agreement with the Customer
relating to the use of the Service, such agreement shall supersede the Termsof Use.

Article 4(Modification)

1. The Company may make modifications or additions to the Ter ms of Use andthe Service (hereinafter referred to as the "Terms of Use and Service") any
time if such change meets the Customer's general interest or is reasonable
for the purpose of the Use Contract.
2. In addition to what is set forth in the preceding para graph, when the
Company make modifications to the Terms of Use and Service, the Company
notifies of it the Customer at least thirty days prior to the effective date of
the modifications on the Company's Site and other places as well as the
Customer's administrator for the Service by e-mail and other means. If the
Customer does not agree the modified Terms of Use and Service, theCustomer has to terminate the Service before the effective date of themodifications and end the usage of the Service. When the Cu stomer does not
terminate the Service after the modifications, the modified Terms of Use andService shall apply to the customer.

Article 5(Registration)

1. The Customer shall apply for the use of the Service by agreeing to observe
the Terms of Use and providing the necessary information for application bymeans determined by the Company.
2. The Company determines, based on its criteria, whether to approve theapplication in the preceding paragraph. When the Company approves theapplication, it is notified to the Custome r by means designated by theCompany.
3. At the time when the Company indicates its intention of approval set forthin the preceding paragraph, the Use Contract of the Service is establishedbetween the Company and the Customer.
4. The Company may reject approval of the application in the paragraph 1 if
the Customer falls under any of the following items. The Company shallassume no obligation to disclose the reason for such rejection.
(1) There is any false statement, error or missing in whole or part of thenecessary information submitted to the Company.
(2) The Customer is an antisocial force such as organized crime group,
gangster, right-wingorganization, and the like or is deemed by theCompany to have ties to any antisocial force by cooperating to or
involving

in

such

antisocial

force's

maintenance,

operation,ormanagement through funding or by any other means(3) The Company deems that the Customer is a party that has once breachedour contract or its related party(4) The Customer was subject to measures under Article 22 (Suspension andUnsuspension of Use)
(5) The Company deems that the registration is inadequate

Article 6(Trial Use of The Service)

1. The Customer may try the Service free of charge during the trial period set
by the Company (hereinafter referred to as "trial period") only for the
purpose of considering introduction and evaluation of the Service by the
Customer itself if the Customer let the Company know of it at the time ofregistration in the preceding Article.

2. The Customer can no longer use the Service free of charge after the
expiration of the trial period in the preceding paragraph. If the Customer
continues to use the Service after the trial period, the Customer has to apply
for the paid use of the Service to obtain the Entitlement.
3. The Company shall assume no responsibility for damage incurred during theCustomer's trial period even if there was willful misconduct or grossnegligence on the Company.
4. The Company shall assume no responsibility for damage caused to theCustomer by not running a trial set forth in the first paragraph.

Article 7(Granting of Entitlement)

1. The Company grants the Entitlement of the Service to the Customer after
the Customer completes the Registration set forth in Article 5, according to
the conditions defined in the order sheets used to apply for the use of theService (hereinafter referred to as "order sheets").
2. The Company may regard that all acts of using the Service belong to theCustomer after the Entitlement is granted.
3. The content of Entitlement granted under this Article depend s on theService type the Customer applied for. For details, see the provision for theapplicable service in the Terms of Use.
4. The Customer may use the technical support in accordance with the krew
Technical Support Service Manual separately made by the Co mpany.

Article 8(Changes in Customer Information)

1. If there is any change in the registration information, the Customer shallnotify the Company of such change without delay by means determined by
the Company for each type of the Service applied by the Customer.

2. If the Customer wants to change a condition granted under the preceding
Article such as the number of Entitlements, hours, and count, the Customer
shall apply for Entitlement condition change by submitting the desiredchange content to the Company by means determined by the Company. The
new usage fee and payment terms shall be decided upon such application.
3. The Company shall assume no responsibility even if the Customer or third
parties suffer damage due to unreached notices caused by the Customer 's
neglect of submission prescribed in the preceding paragraph.

Article 9(Usage Fee and Payment Terms)

1. The Usage Fee and calculation method of the Service shall comply with thecontent defined in the order sheets unless otherwise defined in the Terms ofUse.
2. The Company may change the Service price list, the Usage Fee, andcalculation method on its own judgment according to the procedure under
Article 4.
3. The Customer shall pay the Service Usage Fee and other debts under theTerms of Use plus the tax amount under the Consumption Tax Act, according
to the method and payment due date decided in the order sheets.
4. If the Customer fails to pay the debt based on the preceding paragraph past
the payment due date, the Customer shall pay the penalty interest
calculated by multiplying the number of days from the next day of theprescribed payment due date to the previous day of the actual payment day
by the annual interest rate of 14.6% together with the Usage Fee of theService and so on by the settlement date specified b y the Company using themethod specified by the Company.
5. The bank charge and other expenses necessary for the payment in thepreceding paragraph shall be borne by the Customer.

6. The Company shall not reduce or refund the Usage Fee received from theCustomer except as otherwise specifically provided in the Terms of Use.
7. Notwithstanding the paragraph 3 in this Article, if the Customer pays theUsage Fee and other related charges (hereinafter referred to as the"Expense" ) via any corporation or organization li censed by the Company tosell the Service (hereinafter referred to as the "Reseller"), the Expense andpayment terms shall comply with means determined by the Customer andthe Reseller.

Article 10(Telecommunication Line)

1. The telecommunication line and its operating environment necessary for the
Customer to use the Service shall be secured and maintained on the
Customer's own responsibility and cost. The Company assumes noresponsibility

for

such

telecommunication

line

and

its

operatingenvironment.
2. The Customer shall bear all communication expenses necessary for using
the Service.
3. The Company shall assume no responsibility even if the Service becomes
unavailable due to a problem in the Customer's connection environment suchas a problem in the Customer's facility and a failure of the Internet
connection service.

Article 11(Data Input and Management)

1. The Customer shall understand that the information output by the Service
is based on the information input by the Customer and assume all
responsibilities for legality, validity, and truth of the information input by
the Customer; the Company does not acquire any right to any information

the Customer input except for the scope allowed by the Customer according
to the Terms of Use.
2. For data the Customer enters, provides, and transmits associated with theuse of the Service, the Customer shall maintain the necessary informationon the Customer's own responsibility.
3. For information the Customer entered, the Company is not obliged to restore
such information if it was lost or damaged due to failures of facilities
providing the Service.

Article 12(Handling of Personal Information)

1. The Company shall acquire the personal information of the Customer or theUser ("Personal Information" under Article 2 (1) in the Act on the Protectionof Personal Information), and the access history related to the Service, thebrowsing history, the setting information, etc. (hereinafter referred to as the"Usage History" collectively), according to the Terms of Use.
2. The Company shall use the Personal Information and the Usage History only
within the scope of purpose under the following items.
(1) Provide the procedure and information to use the Service(2) Analyze the status of utilization and measure and analyze the effects toimprove the convenience, quality and functionality of the Service(3) Send and transfer potentially useful information to the Customer andvarious notices regarding the Service or other services provided by theCompany(4) Prevent the Service from being abused and inspect occurrences of abuse(5) For other tasks required to provide the Service(6) The Company shall not disclose or leak the Personal Information of the
Customer in compliance with the Company's privacy policy and shallcomply with the related laws.

[To see the Company's Privacy Policy]
https://www.mescius.com/policy/privacy/

Article 13(Outsourcing)

The Company may outsource to third parties all or part of its tasks relating
to the provision of the Service without the Customer's consent. If this is thecase, the Company shall manage such outsourcees responsibly.

Article 14(Prohibited Acts)

When using the Service, the Customer shall refrain from engaging in thefollowing acts.
(1) Any act that violates laws and regulations, the Terms of Use, or contracts
relating to the Service including the terms defin ed by the Collaborating
Service Provider(2) Any act offensive to public order and morals(3) Any act to use the Service through masquerading a third party(4) Any act that lends, assigns, licenses, transfers, sells, purchases, orshares the Entitlement that the Compa ny granted to the Customer, to orwith a third party
However, this shall not apply when the Customer grants to a third party
the license to reuse the Service while fulfilling all the conditions of thekrew service reuse license terms separately defined by the Company.
(5) Any act that uses, shares, or attempts to obtain other person's
Entitlement(6) Any act that hinders the provision of the Service(7) Any act that infringes the intellectual property right of the Company, theCollaborating Service Provider, or third parties

(8) Any act that infringes the property, privacy, or portrait right of theCompany, the Collaborating Service Provider, or third parties(9) Any act that discriminates, slanders, or insults the Company, theCollaborating
controversy

ServiceagainstProvider
other

or

third

companies,

parties,

w hichordefamesthatcausesthetrustworthiness or reputation of other companies(10) Any act that leads to or encourages crime or illegal activities(11) Any act that hinders any other Customer's use(12) Any act that analyzes the software consisting of the Service, reverse engineers, or attempts to obtain the source code(13) Any act that assists, encourages, and is likely to cause any acts
prescribed in the above items(14) Any other acts that the Company deems to be inadequate

Article 15(Intellectual Property Right and Others)

1. The intellectual property rights relating to all content that is contained in
the Company's Site and in the Service as well as the programs that consistof the Service belong to the Company or other duly -authorized party.
2. The Customer shall not alter, modify or remove the copyright noticecontained in the Service.
3. If the Service contains any content provided by a third party other than the
Company, the copyright and other intellectual property rights of the content
belong to the third party that provides it.

Article 16(Responsibility in case of Infringement)

1. If any intellectual property-related claim or other charge arises from a third
party to the Customer relating to the use of the Service, the Customer shallimmediately notify the Company of it in writing, and the Company shallhandle such claim on its own responsibility and cost.
2. The previous paragraph shall not apply if such claim arose for any reason
attributable to the Customer and the Company misses an adequate defens e
opportunity due to reasons such as Customer's failure of prompt notificationof such claim to the Company.

Article 17(Limitation of Warranty)

1. The Company does not guarantee that the Service meets the Customer's
specific purpose of use or achieves specific results.
2. The Company will use its best efforts to eliminate bugs in the Service.
Notwithstanding the foregoing, the Service is provided on an as -is basis, andthe Company does not guarantee that the Service is free from any bugs anderrors.
3. The Service is provided on a Collaborating Service. The Company does notguarantee that the Collaborating Service is free of errors or the Service isalways provided without errors if the collaborating service content ischanged.
4. The Company does not guarantee that the Service operates properly inenvironments other than those defined by the Company or the Collaborating
Service Provider.

Article 18(Indemnity and Limitation of Liability)

1. The Company shall assume responsibility for the Service within thelimitations under the Terms of Use. The Company assumes no responsibility
for matters not subject to guarantee, not subject to the Company's
responsibility, subject to the Customer's responsibility, and any othermatters not attributable to the Company under the Terms of U se.

2. If an error occurs in the Service, the Company shall endeavor to make
improvements within a reasonable time frame using the methods theCompany deems appropriate. However, this does not guarantee that themodification of the program or other measures performed by the Company
fixes the error.
3. The Company assumes no responsibility for errors in the Service due toerrors in the Collaborating Service nor obligation to change the content of
this Service with a change to the Collaborating Service.
4. Even if there is damage to the Customer relating to the Service due to reasons
attributable to the Company, the Company shall accept liability for damage only
when there was willful misconduct or gross negligence on the Company.
5. In such case set forth in the preceding paragraph, the extent of compensation liabilityof the Company is up to the Usage Fee paid by the Customer to the Company for thelast one month.
6. If the terms to indemnify or limit the Company's responsibility, including those of
the preceding and this Articles in the Terms of Use, become invalid due toapplication of laws such as the Consumer Contract Act, the Company shall accept
liability for direct and actual damages that actually occurred to the Customer.

Article 19(Recourse by The Company)

The Company shall be able to claim for compensation of the damages causedby the Customer's intentional mistake or gross negligence, including
compensation to third parties and attorney's fees, etc.

Article 20(Stop of the Service)

1. The Company may stop or suspend part or all of the S ervice or temporarily
limit the number of entitlements, available hours, and others without theCustomer's prior consent in any of the following cases.

(1) When performing maintenance. The Company shall notify the Customerof the maintenance as much as possible in advance using the method that
the Company judges to be appropriate such as e-mail or the Company's
Site.
(2) In the case of causes beyond the Company's control, such as halt or
maintenance of the telecommunications services provided by domestic orinternational electronic communications companies, the power supply
service provided by an electric utility company, or other public services(3) When an event is judged to be an emergency situation of security(4) In the case of situations beyond the reasonable management of theCompany (including, but not limited to, non -contestability, act ofgovernment, flood, fire, earthquake, insurgency, terrorism, strike, otherlabor dispute, and failure or delay of the Internet service providers)(5) If the Collaborating Service or the Collaborating Service Provider isunder any circumstance described above(6) In other cases that the Company judged to be necessary
2. In addition to what is set forth in the preceding paragraph, the Company
may suspend the Service if continuation of the Service could cause serious
problems for the Customer due to obstruction by a third party or because of
any other compelling reason.
3. The Company assumes no responsibility for disadvantage and damage that
occurred to the Customer resulting from the suspension of the Service under
this Article.

Article 21(Discontinuity of the Service)

1. The Company reserves the right to discontinue part or all of the Service at
any time.

2. If part or all of the Service is discontinued, the Company notifies it to theCustomer of the Service at least three (3) months prior to suchdiscontinuation.
3. Even if such three-month notice is impossible due to unforeseeable reasonsor any other compelling reason including establishment, revision, or
abolition of laws and regulations, act of God, and termination of the
Collaborating Service-related contract with the Collaborating Service
Provider, the Company notifies the Customer of it as soon as po ssible.
4. If the Service is discontinued under this Article, the Company shall return
the amount calculated by multiplying the number of unused contract months
by the Monthly Usage Fee. However, this shall not apply if there is any
unpaid Usage Fee at the time of such discontinuation.

Article 22(Suspension and Unsuspension of Use by The Company)

1. The Company may stop providing the Service to the Customer or terminate
all or part of the Use Contract without notice to the Customer if theCompany judges that the Customer falls under any of the following items.
(1) The Customer engaged in any act posing a problem for the Company's
businesses(2) The Customer violated laws, ordinances, or other regulations or breached
the Use Contract(3) The Customer is subject toattachment,

provisional attachment,

provisional disposition, delinquent tax collection or any other similardisposition by a public authority or is filed for commencement ofbankruptcy

proceeding,civilrehabilitation

proceeding,corporate

reorganization proceeding, or special liquidation(4) The Customer dissolved, transferred the entire businesses, or resolved
dissolution or entire business transfer

(5) The Customer becomes unable to pay debts, such as any note or checkissued or accepted by the Customer is disho nored(6) The Customer is penalized with business suspension or revocation of its
business license or registration by a regulatory agency(7) The Customer applies to any one of the reasons described in Article 5,paragraph 4
2. If there is any grave cause making it difficult to continue the Service
provision due to the Customer's breach of the Use Contract or any reason
attributable to the Customer (hereinafter referred to as "violations") and theCustomer does not correct such violations within fourteen (14) days
regardless of the written notice, the Company may terminate all or part of
the Use Contract.

Article 23(Termination by The Customer)

1. The Customer may terminate the Service by means determined by theCompany according to the Service content.
2. Notwithstanding the preceding paragraph, the Customer may terminate the
Use Contract without the need of any notification or demand immediately
when the Customer deems thatan executive or employee of the Company

is an antisocial force such as organized crime group, gangster, right -wingorganization, and the like or has ties to any antisocial force by cooperating
to or involving in such antisocial force's maintenance, operation, ormanagement through funding or by any other means.
3. If the Use Contract is terminated under the precedin g paragraph, theCompany shall return to the Customer the amount calculated by multiplying
the number of unused contract months by the Monthly Usage Fee. However,this shall not apply if there is any unpaid Usage Fee at the time of suchtermination.

Article 24(Processing after Termination)

1. If the Use Contract ends for any reason, the Customer immediately ends theuse of the Service and may no longer use the Service.
2. If the Use Contract ends for any reason, the Company may erase all data of
the Customer stored in the Service on the Company's own judgment andshall assume no obligation to restore such erased data.
3. The Company shall accept no liability for damage that occurred to theCustomer due to such data erasure under this Article.
4. If the Service is suspended or terminated under Article 22 (Suspension andUnsuspension of Use by The Company) and the preceding

Article(Termination by The Customer)(hereinafter referred to as the "suspension"in this Article), the Customer shall pay any Usage Fee unpaid at the time ofthe suspension by the date determined by the Company.
5. Unless the paragraph 3 of the preceding Article is applied, the Customer
shall not have a claim for return or refund of all or part of the Usage Fee to
the Company for the termination in the middle of the use period.

Article 25(Notifications)Notifications relating to the Service and other notifications from theCompany to the Customer under the Terms of Use shall be made by e -mailor other means determined by the Company.

Article 26(No Assignment of Rights and Obligations)

The Customer shall not transfer its contractual status in the Use Contract
to a third party or assign, transfer, or pledge all or part of its rights andobligations under the Use Contract to a third party.

Article 27(Force Majeure)

If the performance of the Service is prevented by reasons of force majeuresuch as act of God and establishment, revision, or abolition of laws andregulations, the Company shall not be liable for any damage that occurred
to the Customer resulting from such force majeure events regard less of the
Use Contract or any other terms.

Article 28(Negotiation)

Any doubt or uncertainty concerning interpretation of the Terms of Use, or
any matters not prescribed in the Terms of Use, shall be solved through goodfaith negotiation between the Parties.

Article 29(Governing Law and Jurisdiction)

Any disputes between the Company and the Customer relating to the Service
and the Use Contract shall be governed in accordance with the laws of Japanand settled by exclusive original jurisdiction of the Tokyo District Cour t ofJapan.

Chapter 2

Article 30

Service-Specific Conditions(Service-Specific Conditions)This Chapter stipulates the additional conditions applied to the conditions
common to services in Chapter 1 for the nature of the Service. If there is any
conflict with those common to services in Chapter 1, the terms in Chapter 2
shall take precedence unless otherwise specified.

Section 1
Article 31

krewSheet(Service Contents)

1. Among the Service, krewSheet is a cloud application (plug -in) generating
spreadsheets on the business improvement cloud base "kintone" or "RICOH
kintone plus" (hereinafter referred to as "kintone") provided by the
Collaborating Service Provider Cybozu Inc and Ricoh Company, Ltd.
2. For details of this service, visit to the Company's Site for the krewSheet
page and respective manuals (documents). The Company may accordingly
add or modify the content and functions of this service without prior noticeon the Company's own judgment. However, its stop or discontinuation shallfollow the terms in Article 20 (Stop of the Service) and Article 21(Discontinuity of the Service).

Section 2
Article 32

krewData(Service Contents)

1. Among the Service, krewData is a cloud application (plug -in) which
aggregates the data on kintone and the data in electronic files that exist on
the Third party Service and are available by the Service.
2. For details of this service, visit to the Company's Site for the krewData pageand respective manuals (documents). The Company may accordingly add ormodify the content and functions of this service witho ut prior notice on the
Company's own judgment. However, its stop or discontinuation shall follow
the terms in Article 20 (Stop of the Service) and Article 21 (Discontinuity of
the Service).

Article 33(Provision of the API Service)

1. Based on the Terms of Use, the Company provides the mechanism to call the
execution of krewData's data editing flow from outside (hereinafter referred
to as the "API Service") to the Customer who has entered into the UseContract under a given krewData plan with the Company.
2. The Customer may use the API Service only for operating it with the kintone
service and the Third party Service, and at his/her own judgment andresponsibility.

Article 34(URL Management Responsibility)

1. The Customer who wishes to use the API Service has to issue an add ress for
the API Service (hereinafter referred to as "URL") by the method designatedby the Company.
2. The Customer shall assume the full responsibility for the management of
the issued URL and keep it secret from any third party. The Company shallassume no responsibility for direct, indirect, and all other damages resulting
from the URL being known to any third party other than the Customer.
3. When the API Service is used with a URL, the Company shall deem that the
API Service is used by the Customer who issued that URL.

Article 35(Restrictions on API Service)

1. The Customer may not call the API Service more than the times separately
specified as the standard by the Company.

2. The Company may restrict the Customer's URL and take measures toprevent the usage of that URL without prior notice to the Customer, in thecase when the number of times the API Service is called by the Customer
exceeds the standard prescribed by the Company.
3. If the Company provides special provisions regarding the use of the API
Service (hereinafter referred to as "Guidelines"), the Guidelines shallconstitute a part of the Terms of Use and the said Guidelines shall supersede
the Terms of Use.

Section 3
Article 36

krewDashboard(Service Contents)

1. Among the Service, krewDashboard is a cloud application (plug-in) tovisualize data on kintone.
2. For details of this service, visit to the Company's Site for the krewDashboard
page and respective manuals (documents). The Company may accordingly
add or modify the content and functions of this service without prior noticeon the Company's own judgment. However, its stop or discontinuation shallfollow the terms in Article 20 (Stop of the Service) and Article 21(Discontinuity of the Service).

MESCIUS inc.
Revised: November 1, 2023
Revised: April 3, 2023
Revised: October 27, 2021
Revised: November 5, 2020
Revised: April 1, 2020
Revised: June 19, 2019
Revised: March 6, 2019

Revised: November 1, 2018
Revised: June 5, 2018
Revised: February 7, 2018
Established: December 1, 2017