Regulations on International Money Transfer Transactions (enRemit service)
When conducting transactions with C-Square Co., Ltd. (hereinafter referred to as the“Company”), such transactions shall be made based on consent to the Terms andConditions of International Money Transfer Transactions (hereinafter referred to as the“Terms and Conditions”), and when transactions are made with Company, Company
shall deem that Customer (meaning individual customer; referred to as “Customer ”
hereinafter) has consented to the Terms and Conditions.
Chapter 1 General rules
Article 1 (Purpose)
The purpose of the Terms and Conditions is to stipulate the rights and obligations
occurring between Company and Customer who wish to use the International Money
Transfer Service enRemit service (hereinafter referred to as the “this Service”) offeredby the Company, and to stipulate the terms of use concerning this Service.
Article 2 (Use of this Service)
1. Customer who wishes to use this Service shall apply for the use of this Service after
accepting the contents of this Terms and Conditions according to the prescribed
procedure specified on the website etc.
2. The use of this Service will be possible when Company examines the content of theapplication from Customer by the method prescribed by Company and determines theappropriateness.
3. Company may not conclude a usage contract if Customer falls under any of thefollowing items.
(1) When it is found that Customer has violated the usage contract, etc. related to thisService(2) When there is a false entry, clerical error, or omission in the usage application content
or usage change content(3) When there is a risk of neglecting to fulfill financial obligations and other obligations
based on the usage contracts, etc.
(4) When there is a risk of using money laundering and terrorist financing, transactions
that are offensive to public order and morals, or other transactions that are suspected ofbeing illegal or fraudulent.
(5) When Company determines that it falls under or is suspected to fall under each item1

of Article 8, Paragraph 1 or Paragraph 2.
(6) In addition when Company judges that it is inappropriate
4. Notwithstanding the preceding Paragraph, Company may stop, suspend, or halt theprovision of this Service in part or in whole due to the maintenance of the system related
to the provision of this Service.
5. If Company suspend this Service, Company will post it on our website in advance.
However, if Company determine that it is urgent due to a system failure, etc., Company
may stop, suspend, or halt part or all the system without prior notice.
Article 3 (Confirmation at the time of transaction)
1. In using this Service, Company conducts transaction confirmation (hereinafterreferred to as "Transaction Confirmation") based on the "Act on Prevention of Transfer
of Proceeds from Crimes" (hereinafter referred to as " Criminal Proceeds Act ")(1) Confirmation of personal identification items (name, residence, date of birth)(2) Purpose of International Money Transfer transaction(3) Occupation
2. If Customer is treated as a legitimate user by confirmation at the time of transaction,even if there is a forgery, alteration, plagiarism, unauthorized use, or other accident of
the Password used. Company consider such transactions to be valid, and Company andCompany' s overseas business partners (hereinafter referred to as " Correspondent ")shall not be liable for any damages caused by this.
3. After the membership registration procedure, if Criminal Proceeds Act and related
laws and regulations require confirmation at the time of transaction, or if Company
deems it necessary, Company may request the submission of the required documents
specified by Company again. If Customer does not submit these required documents (ifCustomer does not contact Company and Correspondent by the deadline set by Company,
if the notice requesting submission sent to the address delivered by Customer is notdelivered to Company, and if it is delivered In the case of (including cases where
Company cannot contact the telephone number, etc.), Company may suspend all or partof Customer 's transaction or cancel the membership registration based on our judgment.
Company shall not be liable for any damages caused by this.
Article 4 (Ⅿember registration, etc.)
1. Before using this Service, Customer shall apply for membership registration according
to the procedures prescribed by Company.
2. Customer shall provide Company with the information necessary to process2

Customer’s application.
3. Company may request additional information from Customer at any time to complete
Customer’s application or to comply with laws and regulations.
4. When Customer completes the confirmation at the time of transaction, Company will
mail the "identity verification ID" required for membership registration and use of thisService to the residence stated in the identity verification documents.
5. Customer has logged in to our web system and entered the "identity verification ID"
in the above section once. At that point, Customer will be able to make subsequentInternational Money Transfer. Transactions
6. In addition, within the range of the maximum amount stipulated in Article 19,
Customer who does not assume continuous transactions can use this service without
registering as a member. (hereinafter referred to as "Temporary User").
Article 5 (Management of Passwords.)
1. (1) Customer shall strictly manage the member ID and password (hereinafter referred
to as "Password.") at Customer 's own risk so that Customer will not be known to third
parties. If Customer forgets Password, etc., or if there is a possibility that it may beknown to third parties, Customer shall immediately carry out the procedure for changing
the Password, etc. by the method prescribed by Company. Company shall not be liable
for any damages caused to Customer before this change procedure due to Customer 's
Password being known to third parties.
(2) As for Password, it is not possible to register the same Password as the member ID,
or the one with the same date of birth and the same numerical value. Company also
recommend that Customer avoids specifying numbers that are easily guessed by others,
such as telephone numbers, and change them at regular intervals.
2.(1) Customer can change Customer 's Password at any time on our website.
In this case, Company will verify the identity of Customer by the method stipulated in
Article 3(2) IfCustomerforgets Customer’s Password, please follow the proceduresprescribed by Company.

If Customer cannot verify Customer’s identity with a

Password, Customer can apply for the issuance of a temporary login password bysubmitting the necessary information to Company using the method prescribed byCompany.
Customer can apply for the issuance of a temporary login Password by notifying
Company.
If Company receives the application and approve the issuance of the temporary login
3Password, Company will provide Customer with the temporary login Password.
3. If Customer enters a Password different from the registered login Password ortransaction Password more than the number of times specified by Company, Company
will stop handling the Password, etc. for the period specified by Company.
Article 6 (Change of the member registration items)
1. If Customer changes his / her residence or other registered items, or if there is a change,
he / she shall promptly carry out the procedure for changing the registered items by themethod prescribed by Company.
2. Even if the e-mail address, telephone number, or address registered with Company is
the e-mail address or address of a person other than the member, Company will not beliable for any damage caused by this.
3. If there is a change in the registered items or if there is a change, Company shall not
be liable for any damage caused to Customer due to the change before the change
procedure. In addition, Company shall not be liable for any damages caused to Customer
due to inadequate registration items or failure to change the registration items.
Article 7 (Prohibition of transfer, pledge, etc.)
Without the consent of Company, the member cannot be used setting the rights of thethird party such as pledge, or transfer and lend to the third party regarding the statusof business with Company and all other rights related to the transaction with Company.
Article 8 (Exclusion of antisocial forces)
1. The member or Temporary User shall represent that they and their officers, etc. are
not currently an organized crime group, a the member of an organized crime group, aperson who has been a the member of an organized crime group in the past five years, aquasi-the member of an organized crime group, an enterprise affiliated with anorganized crime group, a corporate racketeer, etc., a party acting under the auspices ofsocial activism and the like, a violent organization employing specialized knowledge, orother similar party (hereinafter collectively referred to as “organized crime group themembers, etc.”), that none of the following items apply and promise that they will not
become organized crime groups, etc. and that the following items will not apply in the
future.
(1) Organized crime groupmembers, etc. having a relationship recognized ascontrolling management(2) Organized crime groupmembers, etc. having a relationship recognized as being
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effectively involved in management(3) Having a relationship recognized as utilizing organized crime group members, etc. tounduly act in the interest of oneself, one’s company or a third party, or with intent to do
harm to the third party(4) Having a relationship recognized as providing funding, etc. or extend facilities toorganized crime group members, etc.
(5) An officer or a person effectively involved in management having a social
reprehensible relationship with organized crime group members, etc.
2. The member or Temporary User shall promise not to perform or utilize a third party
to perform any of the following acts.
(1) Making violent demands.
(2) Making illegitimate demands that exceed legal responsibilities.
(3) Making threatening statements or taking violent action in relation to transactions.
(4) Spreading false information, using fraudulent means, or using threats to harm thecredibility of Company or interfere with Company’s operations.
(5) Other actions similar to those listed above.
3. In the event Company incurs damage due to a breach of the member’s promise under
the preceding two Paragraphs, the member or Temporary User shall be liable forcompensation of such damages.
Article 9 (Regarding the member registration cancellation and transaction restrictions)
1. The member can cancel his/her the membership registration by the method prescribedby Company.
2. If any one of the following items applies, Company shall be able to immediately
suspend all or part of this Service or cancel the membership registration without
notifying the member in advance.
(1) When there is a petition for suspension of payment, bankruptcy proceedings, or civil
rehabilitation proceedings(2) When the whereabouts of the member become unknown(3) When the member does not use this Service for more than 2 years(4) When it is recognized that this Service is used or may be used for acts that violate
law and regulations and public order and morals.
(5) The member was registered when it became clear that the member did not actuallyexist, or when it becomes clear that the member has been registered without theintention of the member.
(6) When it becomes clear that the contents of the member's notification are false, or5when it turns out that the materials submitted by the member are not genuine(7) When the member violates this Terms and Conditions and each transaction rule(8) When Company asks the member to cooperate with the interview or submit
documents to support the hearing results to monitor the transaction but refuse torespond to the interview or do not submit any supporting documents.
(9) In addition to the items listed in the preceding items when there is a considerable
reason for Company to suspend this Service.
3. Company shall not be liable for any damage caused to the member due to thesuspension of this Service or the cancellation of the membership registration according
to the preceding Paragraph.
Article 10（Cooperation with AML / CFT）
1. If it is deemed necessary to confirm or investigate Customer 's information and specifictransaction details when implementing anti-money laundering and anti-terrorism
financing (AML / CFT), Company will contact Customer.

Company can request theprovision of information about Customer's information, transaction details, counterparty,
purpose, etc. (including various confirmations and submission of materials), andCustomer will cooperate with this. If Customer does not respond by the specified
deadline without a justifiable reason, Company may suspend all or part of this Service.
2. If there is a change in the registration information about Customer notified toCompany, Company will promptly notify Company of the change by the prescribedmethod, and Company will change the registration information from Customer. If there
is a notification, the registered information shall be changed.
3. If Customer falls under any of the following persons, he / she must suspend all
subsequent transactions and immediately notify Company by the method specified byCompany.
① Persons who fall under antisocial forces② A person who holds profits from a crime or a person whose facts have been found afterⅿember registration.
③ Those who are sentenced to imprisonment or higher④ Those who fall under foreign PEPs
⑤ Persons who fall under the category of specific Americans⑥ Those who have a US taxpayer number⑦ Persons staying, located, resident or resident in a country or region subject to OFAC
regulations⑧Those who are included in the SDN list
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⑨ Persons staying, located, resident or resident in the target country or region of the
FATF Statement
4. Customer residing in Japan who does not have Japanese nationality and does not havepermanent residence shall notify the fact that they have a legal status of residence andperiod of stay at the request of Company by the method prescribed by Company.
5. Company shall be able to impose restrictions on all or part of Customer 's this Service
in the process of confirmation or investigation in Paragraphs 1 to 4 of this Article orbased on the result of the confirmation or investigation , restrictions. In addition,
Company will not be liable for any damage caused to Customer due to the restriction.
6. Regarding the restrictions on transactions or procedures set forth in the preceding
Paragraph, Company acknowledges that the risk of infringement of money laundering,terrorist financing, or economic sanctions-related

Laws and regulations have beenreasonably resolved based on the information provided by Customer . In that case,Company will lift the restrictions on the transaction or procedure.
7. Company shall be able to cancel the membership registration if the event related to
the restrictions on transactions, etc. specified in Paragraph 3 or 4 is not resolved for morethan one year.
Article 11 (Prohibition of Duplicate Accounts)
Company may reject the registration of multiple accounts by a single user for reasons
relating to operational efficiency and user identification. Company shall be entitled toclose or merge multiple accounts created by a single user without prior notification.
Article 12 (Disclaimer)
1. Company shall not be liable to the member, Temporary User or the third party for any
damage caused by any of the following reasons.
(1) When the provision of this Service is delayed or impossible due to the following
reasons not attributable to Company.
・ When due to force majeure such as natural disasters, fires, and mayhem
・ When communication / line / computer failure / telephone interruption, etc. used by
the third party such as the member, Temporary User, or telecommunications carrier
・ When due to measures taken by public institutions, etc.
(2) When even though the operator of our system has taken considerable safety measures,the provision of this Service may be delayed or impossible due to a failure in the terminal,
communication line, computer, etc.
(3) When the provision of this Service is delayed or impossible due to other reasons7

attributable to the customer or the third party, such as a difference in the recipient's
name.
2. If Customer's Password or other transaction information is leaked due toeavesdropping on the communication path such as telephone line, internet, or othercommunication line, even though we have taken reasonable safety measures. Company
shall not be liable for any damages caused under these circumstances.
Article 13 (Responsibility)
In providing this Service, unless otherwise provided by Japanese Law, Company shallnot be liable for any damages exceeding the amount of International Money Transfer
funds paid by the member or Temporary User in any case regarding delays, non-delivery,
non-payment, or underpayment of this Service.
Furthermore, Company and its Correspondents shall not be liable for delays, nondelivery, non-payment, or underpayment due to reasons beyond the control of Company,
such as due to the law of the destination country.
Article 14 (Change of Terms)
Company may change the contents of this Terms and Conditions. In that case,Company will notify it by posting the change date and change contents on Company’s
website, and Company will handle it according to the changed contents after the change
date.
Article 15 (Governing Law and consensus jurisdiction)
1. The governing Law for transactions with our company is the Law of Japan.
2. If there is a need for a proceeding regarding a transaction with Company, the district
court having jurisdiction over the location of Company's head office or a summary court
shall be the exclusive Terms and Conditions jurisdiction court of the first instance.
3. This Terms and Conditions is written in Japanese, and if there is a difference ininterpretation between the translated version of this Terms and Conditions and thisTerms and Conditions in Japanese, the interpretation of this Terms and Conditions inJapanese shall prevail.
Article 16 (Handling of personal information)
1. Company will handle the personal information of Customer in accordance with
its "basic policy on the safety management of personal data" and " Personal
information protection regulations ".
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2. Company shall take the necessary technical measures to protect the personal
information of Customer and endeavor to retain personal information in strict
confidence.
3. Company will store the Passwords of Customer in encrypted form, and protect
the personal information transferred between Company website and Customer'
browsers using SSL encryption. Customer shall confirm the server certificate ofCompany in their browser when sending personal information to Company.
4. Company will not provide the user's account information, address, e-mail address
or other user information to a third party unless it is legally unavoidable.
5. Company shall use personal information collected from Customer for thefollowing purposes(1) To confirm the identity of Customer during the registration process.
(2) To provide this Services(3) To provide it to the said third parties in operational processing set forth in theprovision of section 3 of this Article(4) To analyze and confirm for the purpose of preventing transfer of the criminal
proceeds, or to submit or report it to public institutions such as regulatory
agencies for the previously mentioned purpose(5) To reply and respond to enquiries from Customer(6) To explain the content of the services to Customer(7) To do analysis aimed at improving the services(8) To create backup data
(9) To caution or warn Customer who have engaged in acts that have violated or
may violate any Terms and Conditions.
(10) To do for internal management and audit(11) To introduce new services offered by the Company and its affiliate(12) To operate for other works incidental to the above purposes
6. Customer may request Company to disclose Customer's own personal
information retained by Company. Please contact Company’s Service Desk when
Customer wishes to be notified of the purpose of use of personal information, or
requesting the disclosure of, correction to, addition to, deletion of, suspension of useof, erasure of, or suspension of provision of personal information to third parties.
7.Please refer to the following webpage for more information on the Company's
privacy policy
URL：https:// enRemit.com/etc/about/policy

9Chapter 2 International Money Transfer Service
Article 17 (Application for International Money Transfer)
1. Customer' s International Money Transfer transaction applications shall be handled
only by the method prescribed as any of the following items by Company.
(1) Use of web services(2) Use of FAX(3) Use of Japan Post Bank transfer payment card(4) Use of Company' s store counter
2. Customer is required to pay the required funds (including International Money
Transfer fees) in Japanese Yen.
Payment can be made by wire transfer to a designated bank account or by cash at
Company' s store counter.
3. In addition to receiving cash at the counter, Company shall notify Customer of the factof payment receipt confirmation by e-mail, etc. when confirming payment receipt by anyof the following methods.
(1) Company will not be able to accept the funds of Customer who does not provide
specific International Money Transfer instructions (the International Money Transfer
date, International Money Transfer destination, and International Money Transfer
amount are all clearly specified).
.
(2) If Customer 's deposit amount is less than the amount required for the International
Money Transfer transaction (insufficient deposit), or if the payment of the necessary
funds cannot be confirmed until the specified deadline, the International Money Transfer
transaction application will be invalidated.
The amount entrusted to Company after deducting the bank transfer fee will be refunded
to the account requested by Customer.
4. The contract for International Money Transfer Transactions shall be concluded when
the confirmation at the time of transaction based on the International Money Transfer
instruction (International Money Transfer request) from the customer and theconfirmation of payment of International Money Transfer funds are completed.
Article 18 (Execution of International Money Transfer)
1. Company shall promptly carry out the International Money Transfer procedure whenthe International Money Transfer transaction contract is concluded.
2. Company shall issue a notification of completion of the International Money Transfer
10instruction to Customer when the International Money Transfer request requested by
Customer is successfully notified to the Correspondent of the Company.
3. In the following cases, Customer agrees that Company may disclose Customer's
information to Company' s Correspondents when carrying out the International Money
Transfer procedure by Company.
① When the purpose is for providing this service② When the purpose is for carrying out joint marketing within the legally permissible
range③When the purpose is due to anti-money laundering or terrorist financing measures andadministrative reasons
Company and Company' s Correspondents shall not be liable for any loss or damage
caused by this handling, except in the case of malicious intent or gross negligence of theCompany or its Correspondents.
4. Company and Company' s Correspondents shall not share Customer's information
with third parties except as required by Law.
Article 19 (Maximum International Money Transfer amount, etc.)
1. For the member, the maximum remittable amount is equivalent to US $ 10,000 at one
time. However, it will not exceed 1 million yen.
2. For Temporary User, the maximum remittable amount is 100,000 yen at one time.
Article 20 (fee, etc.)
To use this Service, Customer shall pay the International Money Transfer fee specified
by Company.
(1) Country and region of the first charge
Nepal, Philippines, Pakistan、Sri Lanka,
1 yen to 10,000 yen

470 yen

10,001 yen to 30,000 yen

720 yen30,001 yen to 50,000 yen

960 yen50,001 yen-1,000,000 yen

1,380 yen

(2) Country and region of the second charge
Afghanistan, Australia, Austria, Bangladesh, Bolivia, Brazil, Cambodia, Canada,
Colombia, France, Germany, Hong Kong, India, Italy, Laos, Luxembourg, Macau, Mexico,
Mongolia, Myanmar, Netherlands, New Zealand, Peru, Romania, Russia, Singapore,11

Spain, Turkey, Thailand United Kingdom, USA,

1 yen to 30,000 yen

860 yen30,001 yen to 50,000 yen

980 yen50,001 yen-100,000 yen

1,380 yen

100,001 yen-1,000,000 yen

1,480 yen

(3) Other countries and regions
1 yen to 30,000 yen

860 yen30,001 yen to 50,000 yen

1,380 yen

50,001 yen-100,000 yen

1,980 yen

100,001 yen-200,000 yen

2,480 yen

200,001 yen-300,000 yen

3,800 yen

300,001 yen-1,000,000 yen

5,800 yen

Article 21 (Exchange rate)
For the exchange rate of this Service, the exchange rate set by Company' s Correspondent
is applied.at the time of International Money Transfer processing execution.
.
Article22 (Cancellation of International Money Transfer contract)
1. In regards to the International Money Transfer contract concluded in Article 17
Paragraph 4, Company shall be able to immediately cancel the International Money
Transfer contract by the time when International Money Transfer recipient receives themoney when if Company recognizes that one of the following items apply.
However, Company may not be able to answer the reason for the cancellation to thememberor Temporary User. In this case,the amount that was applied forInternational Money Transfer will be refunded after deducting the transfer fee to themember or the Temporary User's account. In addition, if Company cancels theInternational Money Transfer contract due to falling under this Article 1 or 4, Company
shall not return the International Money Transfer funds related to the International
Money Transfer application of the member or Temporary User, and the member or
Temporary User shall consent to this in advance.
(1) When the International Money Transfer of the member or Temporary User violates
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Japanese Foreign Exchange and Foreign Trade related Acts and regulations, or when
foreign exchange transactions are suspended by the Japanese government.
(2) When a war, civil war, natural disaster, labor dispute, riot, terrorism, strike, etc.
occurs or is likely to occur.
(3) When asset freeze, payment suspension, bankruptcy proceedings start reason, civil
rehabilitation proceedings start reason, company reorganization procedure start reason,
special liquidation start reason, and other bankruptcy proceedings start reasons occur
or may occur at our Correspondent account.
(4) If there is a good reason that the International Money Transfer of the member or
Temporary User is related to a crime, or for any other reason.
(5) In addition when the International Money Transfer is refused at the discretion ofCompany’s Correspondent.
2. Company shall not be liable for any loss or damage caused to the member or Temporary
User due to the cancellation of the International Money Transfer contract prescribed in
the preceding Paragraph.
Article 23 (Cancellation or dissolving of International Money Transfer by Customer)
1. Customer may cancel or send the International Money Transfer application or theInternational Money Transfer contract at any time before the International Money
Transfer funds have been deposited in the International Money Transfer recipient's
account.
2. If Customer cancels the International Money Transfer application or cancels theInternational Money Transfer contract pursuant to the preceding Paragraph.
Company will refund the amount (including the International Money Transfer fee) bydeducting the transfer fee to Customer’s account.
Article 24 (Monitoring)
1. In order to comply with the Criminal International Money Transfer Act and relatedlaws, Company will monitor the usage status of this Service for the member or
Temporary User based on the standards prescribed by Company.

If the Company

deems it necessary, the member or Temporary User may be interviewed by the method
prescribed by Company regarding the purpose of the International Money Transfer andthe relationship with the International Money Transfer recipient.
2. As a result of the interview survey in the preceding Paragraph, Company will ask
member or Temporary User for the submission of additional documents that Company
deems appropriate to support the content.
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3. As a result of the investigation in the preceding two Paragraphs, Company will change
the maximum limit amount of International Money Transfer to the member or
Temporary User at the discretion of Company.
Or Company may suspend the use of this Service or cancel Customer’s registration.
Chapter3Matters based on Payment Services Act
Article 25 (Matters related to prevention of misidentification with foreign exchangetransactions conducted by banks, etc.)
Customer shall use this Service after fully understanding and consenting to each of thefollowing items.
(1) This Service is different from foreign exchange transactions conducted by banks, etc.
(2) This Service does not accept deposits, savings, fixed deposits, etc.
(3) This Service is not subject to insurance payments stipulated in Article 53 of Deposit
Insurance Act or Article 55 of Agricultural and Fisheries Cooperative Savings InsuranceAct.
(4) Company shall take the following steps to provide collateral for the claim for refund
by the party requesting the money transfer using the International Money Transfer
Service and the party requesting receipt of a money transfer using the International
Money Transfer Receipt Service
・Deposit of a performance security deposit with the Tokyo Legal Affairs Bureau
Article 26 （Performance Security Deposit System）
1. In accordance with the provisions of Article 43 of the Payment Services Act, Company
shall preserve a performance security deposit of a value equivalent to or greater than
the amount calculated by multiplying the sum of the money transfer reserve depositedin the account, funds other than the money transfer reserve that have been deposited in
the account in accordance with Article 22, Paragraph 8 and the transfer receipt amountby the multiplier in Article 11, Paragraph 5 of the Cabinet Office Ordinance ofEnforcement of the Money Transfer Business as the expenses for refund procedures
using the method under item (4) of the preceding article in order to provide collateral forthe obligation to refund the money transfer reserve to the person requesting the transfer
and the obligation to pay the transfer receipt amount to the person requesting the moneytransfer. If the Company is pay these obligations, the party requesting the moneytransfer shall have priority over the Company’s other creditors to receive repayment
using the performance security deposit (hereinafter referred to as “right of claim for
14

refund”).
2. The party requesting the money transfer shall retain the right of claim for refund in
the International Money Transfer Service until the money transfer recipient receives themoney transfer. After said money transfer recipient receives the money transfer, theparty requesting the money transfer may not exercise the right of claim for refund.
Furthermore, the right of claim for refund in the International Money Transfer Receipt
Service shall belong to the party requesting receipt of a money transfer.
3. In the occurrence of an event stipulated in Article 59, Paragraph 2 of the Act
Concerning Settlement of Funds, the party requesting the money transfer and the party
requesting receipt of a money transfer may receive a refund of the performance security
deposit using the refund procedures prescribed in the same article.
4. If the event in the preceding article occurs, the money transfer recipient in theInternational Money Transfer Service may not receive the money transfer. If the eventin the preceding paragraph occurs and refund procedures are implemented after themoney transfer recipient in the International Money Transfer Service receives the moneytransfer, the party requesting said money transfer shall return the amount equivalent
to the performance security deposit to the Company.
Article 27 （ Contact for Inquiries, Complaint Processing Procedures and Dispute
Resolution Procedures）
1. Company accepts inquiries about this Service at the following.
Shinjuku Uchino Building II 2nd floor, 1-36-7 Shinjuku, Shinjuku-ku, Tokyo 160-0022
C-Square Co., Ltd.
Phone: 03-3359-0009 (enRemit )Email: info@ enremit .com
Reception hours 9:00 – 19:00 on business days
2. Company implements the following complaint handling measures and dispute
resolution measures based on Payment Services Act. Our line
For complaints and disputes regarding the fund transfer business, you can use thefollowing external organizations.
(1) Complaint handling measures
Japan Fund Settlement Industry Association "Customer Service Office" Phone: 03-35566261
Customer can check the flow of consultation and complaint handling at the associationfrom the following URL.
http://www.skessai.jp/consumer/giftcard_prica_netprica/funds_consumer_inquiry_cg.ht
15ml(2) Dispute resolution measures
Tokyo Bar Association Dispute Resolution Center Phone: 03-3581-0031
Daiichi Tokyo Bar Association Arbitration Center Phone: 03-3595-8588
Second Tokyo Bar Association Arbitration Center Phone: 03-3581-2249
Revised new edition October 1, 202016