SMARTSHEET.COM, INC.
Acceptable Content Policy
Last Updated: November 13, 2015
Smartsheet’s online service (the “Online Service”) enables people from diverse backgrounds to collaborate.
Our policies play an important role in maintaining a positive experience for our users. Please follow thesepolicies when sharing content or requesting content from others using Smartsheet.
We depend on users to let us know about content that may violate our policies. After we are notified of apotential violation of this policy, we may review the content and take action, including restricting access to thecontent, removing the content, and/or limiting or terminating a user’s access to the Online Service. Note that
we may make exceptions to these policies based on artistic, educational, or documentary considerations, orwhen there are other substantial benefits to the public from not taking action.
We occasionally modify these policies, so please check back here for any updates.
Illegal Activities
Do not use the Online Service to engage in illegal activities or promote dangerous and illegal acts.
Malicious and Deceptive Practices
Do not transmit viruses, malware, or any other malicious or destructive code. Do not distribute content thatharms or interferes with the operation of the networks, servers, or other infrastructure of Smartsheet or others.
Do not use the Online Service for phishing scams.
Hate Speech
Our products are platforms for free expression. But we don't support content that promotes or condones
violence against individuals or groups based on race or ethnic origin, religion, disability, gender, age,nationality, veteran status, or sexual orientation/gender identity, or whose primary purpose is inciting hatred on
the basis of these core characteristics. This can be a delicate balancing act, but if the primary purpose is toattack a protected group, the content crosses the line.
Personal and Confidential Information
Do not distribute other people’s personal and confidential information, such as credit card numbers,
confidential national ID numbers, or account passwords, without their permission.
Child Exploitation
Do not upload or share content that exploits or abuses children. This includes all child sexual abuse imagery(even cartoon images) and all content that presents children in a sexual manner. We will remove such content
and take appropriate action, which may include disabling accounts and reporting to the National Center for
Missing & Exploited Children (NCMEC) and law enforcement. Note that this policy may additionally apply to
any content uploaded or transmitted through photos.
Spam
Do not use the Online Service to send spam, including by sending unwanted promotional or commercialcontent, or unwanted or mass solicitation.
Sexually Explicit Material
Do not distribute sexually explicit, pornographic or offensive material, including in your profile photo.

Harassment, Bullying, and Threats
Do not use the Online Service to engage in harassing, bullying, or threatening behavior, and do not incite
others to engage in these activities. Anyone using our Online Service to single someone out for malicious
abuse, to threaten someone with serious harm, to sexualize a person in an unwanted way, or to harass inother ways may have the offending content removed or be permanently banned from using the Online Service.
In emergency situations, we may escalate imminent threats of serious harm that we become aware of to law
enforcement. Keep in mind that online harassment is illegal in many jurisdictions and can have serious offline
consequences for both the harasser and the victim.
Violence
Do not distribute depictions of graphic or gratuitous violence.
Impersonation
Do not use our Online Service to mislead or confuse users by pretending to be someone else, or pretending torepresent an organization you do not represent.
Intellectual Property Rights
Do not engage in behavior that violates anyone’s Intellectual Property Right (“Intellectual Property Rights”
means copyright, moral rights, trademark, trade dress, patent, trade secret, unfair competition, right of privacy,
right of publicity, and any other similar proprietary rights.)
HIPAA
Under HIPAA, certain information about a person’s health or health care services is classified as Protected
Health Information (PHI). PHI should not be stored in Smartsheet.
Reporting Potential Issues
If you encounter content that you believe violates the above policies, please report it to us using the “ReportAbuse” link.