CUSTOMER CASE STUDY PLASSER INDIA PVT. LTD.

Plasser Builds Robust
Security Framework
Underpinned bySophos MDR
Plasser India Pvt. Ltd. addresses its growing concerns about defending its
business from advanced cyberthreats with a proactive approach to security
driven by a powerful suite of security solutions and services from Sophos.

CUSTOMER-AT-A-GLANCE
Plasser India. Pvt. Ltd.
Industry
Manufacturing

Websitewww.plasserindia.com
Number of Users
750+

Sophos Solutions
XGS Firewalls
Sophos MDR Complete
for Endpoints
Sophos MDR Completefor Servers

Sophos NDR
Sophos Wireless APXSD-RED
TAM
Professional Services

CUSTOMER CASE STUDY PLASSER INDIA PVT. LTD.

“Cybersecurity is priority number one for Plasser India, and a growing
threat landscape drove us towards a move evolved approach tocybersecurity founded on advanced security products that worked intandem and an MDR service delivered by expert professionals who havejust one key objective – protect Plasser from advanced cyberattacks.”
Sanjay Srivastava, Plasser India Pvt. Ltd, CIO

Plasser India Pvt. Ltd is a leading manufacturer ofthe most advanced high-performance machines fortrain track maintenance, laying, and renewal. It has
a 50-year history of developing, manufacturing andexporting track maintenance machines. It delivered
its first track machine to the Indian railways in 1965.
It also services foreign markets and prides itself on
its product quality and efficient after-sales service.
As a reputed name in manufacturing, Plasser India
has stringent cybersecurity protocols to protect
sensitive data and enforce good governanceby safeguarding all assets and conforming toindustry regulations around cybersecurity. In its
continued attempts to ensure the impregnabilityof its operations, data, and other valuable assets,
it decided to leverage the capabilities of Sophos’robust product portfolio and managed detection
and response (MDR) service for proactive, alwayson protection.

Challenges
Ì Keeping up with industry-specificregulations and ensuring that there is no
misalignment from a security perspectiveÌ Safeguarding sensitive information andmonitoring IT assets 24x7 to ensure a
threat doesn’t fall through the cracks
Ì Identify threats swiftly and comprehensively
and respond and remediate them
before they disrupt operationsÌ Ensuring there is no weak link in the security chainÌ Addressing security concerns witha modern security paradigm

What critical security
concerns drove the need fora more comprehensive andconsolidated approach tosecurity?
Like many other manufacturers, Plasser India Pvt.
Ltd. was grappling with the intricacies of complying
with industry-specific standards such as ISO 27001
and NIST SP 800-171. “The security challenge
we faced was not limited to consistently aligningwith regulations but also having the flexibility tomeet evolving norms quickly and in a sure-footedmanner,” said Mr. Srivastava

CUSTOMER CASE STUDY PLASSER INDIA PVT. LTD.

The company also took its stewardship of sensitive
data very seriously and wanted to bolster its
security framework to safeguard data, including
customer information, employee archives, financial
intelligence, and R&D breakthroughs. Plasser
India wanted to make data security a key driver infostering credibility to build customer trust. To dothis, it wanted to implement stringent encryption
protocols to defend this sensitive data. Anothercritical challenge was improving network defencesby deploying strong network security that fostered aresilient network architecture.
Mr. Srivastava was also aware of the need to initiate
a swift response upon threat identification, whichwould reduce the risk of data breaches. He also
wanted to ensure this response was perfectly
scripted, immediate, automated, and wellcoordinated, wherein multiple security products’
capabilities worked simultaneously to ward off
threats.
Also, being a large manufacturing company
and working with sensitive systems, Plasser
India wanted to ensure that personnel were onlyauthorized to access the systems necessary for
their roles.
“We saw the need to extend our security team withhighly skilled experts who harnessed the power of
all the security tools to monitor, investigate, andrespond to alerts 24/7, but at the same time, wewanted control costs,” says Mr. Srivastava.

How do you address security
concerns by shifting toan optimal approach tosecuring assets?
Plasser India Pvt Ltd., did not want a multi-vendor
approach to cybersecurity and trusted Sophos todeliver end-to-end security across endpoints andnetwork. The company has deployed a variety ofSophos solutions, including XG Firewall, Sophos
Wireless APX, SD-RED Sophos NDR (NetworkDetection and Response), and Sophos MDR
Complete for Endpoints and Servers. Together,
these solutions deliver powerful protection, visibility,
and response to stop known and unknown threats
before they access the network or endpoint.
Plasser can now leverage comprehensive access
control features to restrict unauthorized systemaccess, synchronized encryption in real-time,
protect its software most vulnerable to exploits,
and harness advanced threat protection backed
by machine learning and behavioral analysis toidentify and mitigate known and unknown threats.
These solutions work together, share real-time
information, and respond automatically to incidents
to keep even the most sophisticated threats at bay.

With Sophos Central, the IT team can oversee
security policies, configuration, and threats acrossdevices and systems through a single unifiedinterface. This has simplified security management,enhanced visibility, and helped deliver better control
over the entire security setup.
With proactive threat hunting conducted byexperienced cybersecuirty professionals 24x7,Sophos MDR responds to threats before they
compromise data or disrupt businesses. Backed
by six SOCs, the operations team driving Sophos
MDR can execute a full-scale incident response thattakes action on behalf of Plasser India to containand eliminate the threat.

CUSTOMER CASE STUDY PLASSER INDIA PVT. LTD

How has Sophos helped
deliver security ROI andfacilitated business
confidence?
With Sophos, the Plasser IT team is confident
that known and unknown threats can be detected
and remediated faster. “We benefit from a holistic
security symphony that incorporates robust
incident response, deploys strong access control
mechanisms, allows us to nurture a culture ofemployee vigilance, and onboard a future-proof
approach to security,” says Abinash Kumar – Lead IT
Infrastructure.
From a business benefit perspective, the company
has mitigated the financial repercussions ofsecurity breaches and reduced the risk of businessdisruptions that result in operational standstill andproductivity erosion. Efficient security oversight
ensures regulatory compliance, preventing
penalties for regulatory non-adherence.
The team now has peace of mind that Sophos’solutions and MDR service deliver extensive security
coverage, thwart cyberattacks, and keep Plasser
India’s cybersecurity posture one step ahead of thecontinuously evolving threat landscape.
“We recommend Sophos’ security portfolio acrossthe network and endpoint to all manufacturers
looking to build an impenetrable security
ecosystem and experience long-term security ROI,”
said Abinash Kumar – Lead IT Infrastructure.

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Registered in England and Wales No. 2096520, The Pentagon, Abingdon Science Park, Abingdon, OX14 3YP, UKSophos is a registered trademark of Sophos Ltd. All other product and company names mentioned are trademarks or registered trademarks of their respective owners.

2023-10-16 CCS-EN (DD)