SPECIAL FEATURE

Comprehensive capabilities lead to orders forsecurity services at major international airports

A monitoring configuration that delivers
uninterrupted SECOM-standard security

Capitalizing on Comprehensive Strengths to Expand Future Potential

As part of an effort to streamline management, in 2020
Kansai International Airport and Osaka International Airport(Itami) placed an order with SECOM for security services—amove aimed at overhauling airport security—which we beganproviding in 2021. We earned high marks on three particular
fronts: our solid track record in the provision of static guardservices at the international passenger terminals of theNarita International Airport and Tokyo International Airport(Haneda), as well as airport surface management andaircraft parking bay management at four other domestic
airports; our capability-based planning, which centered onmechanized security services as a strategy to guarantee
both safety and productivity; and our proposal for acomprehensive solution underpinned by experience andknow-how in the provision of airport security.

Around-the-clock security at both Kansai International
Airport and Osaka International Airport is managed froma single central SECOM control desk located at the former,
a configuration that facilitates careful monitoring that
capitalizes on our know-how in on-line security systems,
providing seamless safety and peace of mind. At bothairports, we take responsibility for managing all aspectsof security in line with our airport security plan, including
providing training and direction to partner security services
companies, creating a single cohesive team.

Ensuring Safety and Peace of Mind
at Airports
We have helped enhance the efficiency of security services at airports, which has
conventionally centered on security guards, by leveraging innovative technologies.
Going forward, we will build on know-how accumulated in this area to provide
comprehensive security for large-scale facilities.
Background:

The privatization andrationalization of airport
operations across Japan

Recent years have seen the privatization and rationalization of airport operations in allparts of Japan. This has improved overall service quality by, among others, reducing
landing fees and enhancing the administration of passenger terminals. In addition to
making Japanese airports the choice of domestic and foreign carriers, this is expected
to positively impact local economies, including by boosting tourism.

Leveraging innovative technologies to achieve
superior security and a 30% reduction in labor
requirements
Conventional airport security depends heavily on skilled
security guards. Accordingly, securing human resources
has always been a challenge. Anticipating further declines
in Japan’s working population going forward, we sought tocreate a security configuration at both airports to enhance
the quality and efficiency of security. This involved
reassessing requisite security levels in different areasand introducing innovative technologies. Our revised
configuration reduces labor requirements by 30%, achieving
superior safety while also improving productivity.

Deployment of security robots
decreases patrols by human guards
Autonomous patrolling robot Secom Robot
X2 was deployed at Terminal 2 of KansaiInternational Airport and on the concourse
outside the ticket gates at the railway
station connected to the airport. This madeit possible to monitor images captured bybuilt-in cameras and inspect unattended
items remotely, which helped rationalize
security patrols.

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SECOM REPORT 2022

Building on know-how in airport security
Based on our experience providing security at these twoairports, we established proprietary standards for effective,integrated airport safety and security. In July 2022, security
services company Senon Ltd., which specializes in staticguard services for large-scale commercial facilities, among
others, and also provides airport security services at 35
airports across Japan, joined the SECOM Group. In addition
to reinforcing the sales channel between us and airports,
this acquisition brings together Senon’s strengths as asecurity services company and our technologicalcapabilities, positioning us better to provide high-grade,highly efficient security services.
Looking ahead, we will continue to promote our own
unique capabilities in the area of security services for
airports with the aim of securing new orders from airports
in Japan and overseas. At the same time, we will further
leverage know-how accumulated in this area, channeling
our ability to provide comprehensive security for large-scale
facilities that combines human skills and mechanization tofurther expand the scope of our operations.

Mounting of cameras on patrol
vehicles lowers requirements forpatrol vehicle personnel

Installation of new automatic vehicle
gate system shortens vehicle
confirmation

High-precision cameras were mounted on
security patrol vehicles, enabling real-time,
360-degree monitoring and recording.
As a result, patrol vehicle personnel
requirements were halved.

An automatic license plate authentication
system was installed at gates controllingthe entry and exit of vehicles into theairports. This reduced the need to post
guards at these gates and dramaticallylowered the average per-vehicle inspectiontime, previously three minutes, to a mere
10 seconds.

SECOM REPORT 202227