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知識創造を指向したProject Based Learningの構築−ITソリューション企業A社における試行と組織的知識
創造理論視点からの効果検証−

Author(s)酒瀬川, 泰孝

CitationIssue Date

2021‑03

TypeThesis or Dissertation

Text version

ETDURLhttp://hdl.handle.net/10119/17469

RightsDescription

Supervisor:内平直志, 知識科学研究科, 博士

Japan Advanced Institute of Science and Technology

Abstract
Purpose – The purpose of this study is to propose a model of a workshop aimed at humanresource development for co-creation and to evaluate the effectiveness of the workshop from theviewpoint of organizational knowledge creation theory (mainly SECI process). We aim to provide
clues to solving important management issues such as improving the ability to create and utilize
knowledge and developing human resources who can actively engage in IT business.
Background – In these days, we can see an increasing number of examples of new businessalliances in which business units and ICT solution companies of client companies work together
across organizations to rapidly develop IT services using the Agile Development Methodology
with Scrum. The purpose of this transformation is that enable to create new IT services for market
users rapidly. This shift can seem like a change toward achieving sustained competitive advantage
through rapid knowledge creation. From the perspective of the organizational knowledge creation
theory, scrum can be regarded as a team activity model to promote knowledge creation in theiractivity. Scram is originated from the research of innovation by Nonaka and Takeuchi (Takeuchi& Nonaka, 1986). Also, Nonaka et al. and Sutherland, J et al. have pointed out that Scrum
accelerates the knowledge creation process (Nonaka & Konno, 2012, p. 58; Sutherland et al.,1999, p. 9). However, although Scrum is based on the Organizational Knowledge Creation Theory,
we can find few evidence-based experimental studies which was conducted based on a theoretical
view: The Organizational Knowledge Creation Theory perspective.
Design/methodology/approach – we propose a new learning concept based on organizational
knowledge creation theory, and we built a new PBL model (Scrum Based Learning: SBL) basedon Scrum. We conducted several trials at IT solution company A. We conducted trials of SBL ina controlled environment as a fee-based in-house training program with free application. Weevaluated the educational impacts of this workshop model using the “SECI survey” (Nonaka,Konno, and Hirose, 2014) in the before-after workshop. We have confirmed the increased activity
level of the knowledge creation process (SECI model) in participants. Next, we assessed thestatistically significant difference using Wilcoxon signed rank test and estimated the effect-sizes:

ｒ. we confirmed the participants’ behavior transformation and mindsets changes.
Findings – The result showed an increase in the activity level of some phases in SECI on
participants, and the participants’ behavior and mindsets have changed. Finally, we got a newsuggestion that our new workshop model activates participants for the new knowledge creation.

Originality/value/contribution – The results of this study not only show the possibility of the
new application of Scrum but also suggest the critical possibility for a new development of thesystematic knowledge creation theory of learning to create knowledge.

Keywords: Education program for Innovations, Employee Training, Human ResourceDevelopment, Scrum, Knowledge Creation, SECI model, Project Based Learning (PBL)