Owner’s Manual

Two options for getting started:
1

The Keychain Remote contains the SimpliSafe
Easy Setup Wizard – a software program thatprovides animated instructions and lets you
customize your system most easily.
• Insert the Keychain Remote into a USB port on acomputer. No software will be installed.
• The Easy Setup Wizard will automatically appear.
Tip: If the welcome screen does not appear,open “My Computer” on your desktop and look
for the “SimpliSafe” drive. On the drive, open the“SimpliSafe” application.

• Follow the on-screen instructions.

2

If you don’t have access to a computer, just follow
the instructions in this Owner’s Manual.

Plan Your Installation

install nearsleeping areas

install in central
locationload okeyr

Extra Siren

Keychain

Smoke
Detector

Base S

install in
loca

install nearsleeping areas

CarbonMonoxide
Detector

Freeze Sensor
Note: The system should
be installed in accordancewith Chapter 2 of the
National Fire Alarm Code,ANSI/NFPA 72

2

Water Sensor

60 70 80

install nearthermostat

install nearwater heater

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance

onto
ring

install next tofront doorn Remote

Keypadinstall on doors
and windows

Entry
SensorStationn central
ation

MotionSensorPanic Button

install in masterbedroominstall 4-5ft highin a corner

Glassbreak Sensor

install nearwindows

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1. Install your Security System: Base Station• Set up your Base Station in a central
location in your house. Tip: don’t install iton the floor.
• Plug the Base Station into a power outlet
using the included power cord.

Tip: make sure the power outlet
is not controlled by a light switch
which could accidentally cut
power to the Base Station

Helpful Information about your Base Station• It’s the control center of your system, communicating withall of your wireless sensors.
• It has a built in cellular alarm transmitter that will send us
your alarm signals when you activate your SimpliSafe alarm
monitoring service (see page 15).
• Your Base Station’s blue light has 4 modes:a) Off when your system is offb) Glowing steady when your system is armedc) Flashing when there is an error or warning message on the
Keypadd) In test mode it will glow bright blue, when your Base Station has
good cellular reception.

4

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceInstall your Keypads• Remove the battery activation strip.
• Adhesive tape has already been installedon the back of the Keypad – just peel andstick. If you make a mistake, see “How do
I move a sensor?” on page 19.
• Adhere the Keypad to the wall by yourmain entrance.

Tip: before applying the adhesive tape makesure the surface is clean and dry.
Tip: for the most reliable wireless connection,
install the Keypad between 10 and 100 feet of
the Base Station.

Helpful information about your Keypad• Your default PIN is 1234. We’ll help you change that when we
personalize your system in just a few minutes.

Mode icons

Tip: Your alarm system has 3 modes:
Away, Home and Off. Turn your alarm on
by putting it in Away or Home mode. Turnyour alarm off by putting it in Off mode.

off

away

home

Mode buttons

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance5Install your Motion Sensors• Remove the battery activation strip.
• Place the Motion Sensor on a shelf or
adhere it to a wall, approximately 4 to 5 feet
off the ground.
• Avoid placing the Sensor near a heater, air conditioner,
lamp, or electronics (such as a WiFi router).
• When placed 5 feet off the ground the Motion Sensor
should not detect pets under 30 pounds, as long as the petcannot get within 5 feet of it.

Tip: Your Motion Sensor looks
straight ahead and 90° to the left
and right. It also looks downward at
a 45° angle. Mount it in a corner for
maximum coverage of your room.

Helpful Information about your Motion Sensor• If you have large pets, weighing more than 30 lbs, you can
install your motion sensors upside down. This way they’ll
ignore any movement underneath them.
• By default, all Motion Sensors will be active in the Away mode
only. Put the alarm in the Home mode and you can movefreely about your home without setting off an alarm.

6

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceInstall your Glassbreak Sensors• Remove the battery activation strip.
• Adhere the Glassbreak sensor close to abank of windows or on a wall facing yourwindows.
• You can install it up to 20 feet away from thewindows you’d like to protect.

nce: 20ta
Max DisFeet

Tip: Curtains can dull the sound of glassbreaking.
If your windows are covered in heavy curtains,
place your Glassbreak Sensor within 5-10 feet ofyour windows.

Helpful Information about your Glassbreak Sensor• Glassbreak Sensors are programmed to “listen” for the
specific frequency of glass breaking.
• Avoid placing your Glassbreak Sensor in the kitchen, as
glasses knocking into each other could trigger a false alarm.

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance7Install your Entry Sensors`• Remove the battery activation strip.
• Align the magnet with the sensor’s grooves
so the two pieces are less than 2 inches
apart when the door or window is closed.
Tip: Test the alignment before you adhere each piece.
The blue light should flash once when the door orwindow opens and twice when it closes.

• Adhere the Sensor on the door and themagnet on the doorframe, or the other way
around. There is no “right side up.”

SensorGrooves

Closed—magnet is within 2
inches of the sensor, aligned
between the sensor grooves.

Window Example

Door Example

8Magnetvisit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceInstall your Panic Buttons• Remove the battery activation strip.
• Adhere the Panic Button to a wall.
• Most people install one in their masterbedroom.

Tip: install the Panic
Button within easy reachin your Master Bedroom

Helpful Information about your Panic Button• To trigger a panic alarm you must firmly press your Panic
Button for 1-2 full seconds.
visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance9Install your 105 Decibel Sirens• Remove the battery activation strip.
• Indoor Installation: Adhere Siren in a central
location within 100 ft. of the Base Station.
• Outdoor Installation: Install within 100 ft ofyour Base Station. Slip the backing bracket
off of your Siren and use the included screws
to mount the backing under an eve or anawning. Then slide the Siren back onto its
backing.

Tip: Install in a cental location.

Helpful Information about your Siren• Be cautious when testing your Siren indoors. Prolonged
exposure to a 105 decibel siren can cause hearing damage.
We recommend you use ear plugs or stand 5 feet away.
• When your alarm system has been triggered, the Siren will
beep during the entry delay peroid. You can disable theentry delay beeps by removing the backing and pressing the
programming button 5 times. You will hear one long tone toconfirm the beeps have been disabled.
10

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceInstall your Carbon Monoxide Detector• Remove the battery activation strip.
• Install the CO detector near your
bedrooms and any other sleeping areas.
• Separate the mounting bracket from theback of the CO detector by rotating it
counter clockwise.
• Mount the bracket to your wall or ceiling using the included
screws and wall anchors.
• Push the CO Detector against the mounting bracket androtate it clockwise until it snaps into place. Pull gently on
the detector to make sure it’s securely attached.
• This detector is for household use only. Please refer to the
NFPA guidelines included in the detector box.
Mounting Bracket

Make sure to place a CO
detector near your sleeping
areas. For maximum
protection place one oneach level of your home.

Do not install near yourfurnace, stove, fireplace,
kitchen or garage.

!

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`Install your Smoke Detectors• Remove the battery activation strip• Install a Smoke Detector near yoursleeping areas. For maximum protection
install one on each level of your home.
• Remove mounting bracket from the Smoke
Detector by rotating it counterclockwise.
• Install the bracket on the wall or ceiling using the included
screws and wall anchors.
• Push the Smoke Detector against the mounting bracket
and rotate it clockwise until it snaps into place. Pull gently
on the detector to make sure it’s securely attached.
• This Smoke Detector is for household use only. Pleaserefer to the instructions included with the Smoke detector
for detailed NFPA guidelines.
Mounting
BracketMake sure to place a Smoke
Detector near your sleeping areas.
For maximum protection place one
on each level of your home.

Do not install near yourfurnace, stove, fireplace,
kitchen or garage, orbathroom with a shower.

12!

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceInstall your Freeze Sensors• Remove the battery activation strip.
• Adhere Freeze Sensor on the wall near yourhome’s main thermostat.

Consider placing one close toexposed plumbing vulnerable tobursting during a freeze: suchas in bathrooms and kitchens.

Place near your home’s main
thermostat to track householdtemperature.

!

Avoid your boiler room, which may
stay warm long after a furnace failure.

Tip: Most homeowner’s insurance companies will give you an extra discountfor having Freeze Sensors installed. Contact your insurance agent for details.

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance13Install your Water Sensors• Remove the battery activation strip.
• For the simplest installation, place oradhere your Water Sensor on the floor.
• This works particularly well if you place
your Water Sensor inside the drip pan of awater heater or washing machine.

You can place a water
sensor in the drip pan of
your water heater.

Near bathroom plumbing todetect any leaks, overflows, or
broken plumbing.

Tip: Most homeowners insurance companies will give you an extra discount forhaving Water Sensors installed. Contact your insurance agent for details.

14

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2. Personalize Settings
A. Activate your Alarm Monitoring Service
In the event of an emergency, professionally trained operators willcontact you and dispatch the authorities. This service will not be
available until you activate your subscription in your online account.
• To activate your subscription visit: www.simplisafe.com/activate
Tip: You’ll need the 6-digit serial # located on the bottom of your Base
Station. You can write it here for reference ________
Tip: After you activate your subscription, it will be in “practice mode”
for 3 days while you get used to using your alarm. The alarm willfunction normally, but you will not receive emergency dispatch. After 3days, you will be notified that your Dispatch Service is live.

Some police and fire departments may require you to have an
alarm permit. Please contact your local police and fire department
for details (do not dial 911 for this). You can also find permitting
information that SimpliSafe has on file for your location by clicking the“permit information” link in your online account.

B. Change your PIN
By default, your PIN has been set to 1234.
Change this to a new 4 digit number:• Press menu
on the Keypad to enter thecancelmenu system.
• Select option “1) Change PIN” on the
Keypad Menu by pressing away (enter).
• Type a 4 digit PIN and press(enter).

1) Change PIN
enter

away

• Confirm your new PIN by typing it again
and pressing away (enter).

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How 24/7 Alarm Monitoring works...

The operator willcontact you andothers you designate.

The siren sounds
when an alarm istriggered by oneof your sensors.

....your Base Station thenwirelessly contacts theEmergency Dispatch Center.
Unless you cancel thealarm with your safe word,
the operator will send thepolice or firefighters.

What happens when a sensor is triggered?
• When your alarm is on and one of your sensors is triggered, the Keypad will start
beeping and prompt you for your PIN. You have 30 seconds to turn the alarm off –this time is called the “entry delay.”• If the alarm is not turned off within the 30 second entry delay, SimpliSafe will sounda siren for four minutes and send an alert signal to our Emergency Dispatch Center.
You must activate your service in your online account for this service to function.
• Upon receiving the signal, the Dispatch Center will attempt to contact you.
• If it was a false alarm and you provide your previously chosen “safe word,” noauthorities will be dispatched.
• If it is a true emergency or if they are unable to reach you, they will immediately
dispatch the police or fire department to your location.
• Your alarm system will automatically re-arm, but the sensor that caused the burglar
alarm will be disabled until the alarm system is dis-armed and re-armed again.
Some police and fire departments may require you to have an alarm permit.
Please contact your local police and fire department for details (do not dial 911 forthis). You can also find permitting information that SimpliSafe has on file for yourlocation by clicking the “permit information” link in your online account.

16

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance3. Use Your System
Modes

Mode icons

Your alarm system has 3 modes: Away,
Home and Off. Turn your alarm on by
putting it in Away or Home mode. Turnyour alarm off by putting it in Off mode.

off

away

home

Mode buttons

A. Turn your alarm ON
Away ModeUse this mode when you are leaving.
All of your sensors, including Motion
Sensors will be active.
• Close all doors and windows.
• Press away on your Keychain Remoteor Keypad.
• You have 60 seconds to exit before
the alarm is active.
Tip: To cancel during the exit delay,off
simply press.

Home ModeUse this mode when you are staying
home. All of your sensors will be active,
except for Motion Sensors which will not
be active.
• Close all doors and windows.
• Presshome

on your Keypad.

• Entry Sensors, Glassbreak Sensors, andPanic Buttons will be active immediately.
Motion Sensors will not be active – you
can move freely around your home.

B. Turn your alarm OFF
Use the same method to turn off your alarm, whether it is in the home or away mode.
• Pressoff

on your Keychain Remote OR• Pressoff, followed by your 4 digit PIN, on the Keypad.

If you make a mistake entering your PIN, press

deleteto back up or

off

to start over.

If a sensor is triggered, there will be a 30 second entry delay before the alarm siren
sounds and the Emergency Dispatch Service is notified.
Tip: You can adjust advanced settings like the entry and exit delays by using the
SimpliSafe Easy Setup Wizard, described on the cover of this manual.

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance17

4. Test Your System
A. Put your system in test mode
We recommend you test your system regularly and after making any changes.
• Scroll to and select option “5) Test” on the Keypad Menu.
• Test sensors as described below.
• If you subscribe to the SimpliSafe alarm monitoring service, a test signal will appear inyour online account dashboard.
• Press`off

to exit test mode. Any errors will be announced by the Base Station.

B. Test your sensors
When in test mode, the Base Station will announce eachsensor as you test it, to confirm it is working properly:
Motion Sensors: Press the “test” button underneath the
Motion Sensor. For an accurate test, leave the room forthe sensor you are testing then wait 15 seconds. Re-enter
the room and the Base Station will say “Motion Sensor.”
Glassbreak Sensors: Press “test” on the bottom of thesensor then clap your hands loudly near your windows.
The light on the sensor will flash and you will hear
“Glassbreak Sensor” from the Base Station.

Press button underneathmotion sensor

Entry Sensors: Open and close protected doors and windows. The Base Station will
say “Entry Sensor” to confirm that it has received the signal.
Panic Buttons: Hold the panic button down for 1 second. The Base Station will say“Panic Button” when it receives the signal.
Smoke Detectors: Hold the “test” button on the front of the sensor for 4 seconds. The
sensor will beep 3 times, then the Base Station will say “Smoke Detector.”
CO Detectors: Hold the “test” button on the front of the sensor for 4 seconds. The
sensor will beep 4 times, then the Base Station will say “Carbon Monoxide Detector.”
Water and Freeze Sensors: Press the “test” button on the top of each sensor. The Base
Station will anounce the sensor type to confirm that it has received the signal

Congratulations! Setup is complete and you canstart using your SimpliSafe system now. Feel free
to read on for more information about your system.
Please remember to test your system regularly.
18

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceCommon questions
How do I move a sensor?
To move a sensor push up on the front of
the sensor in the direction of the blue arrow– the back will stay on the wall and the whiteadhesive tape tab will be visible. Pull DOWN(NOT OUT) slowly on the tab until the back isremoved from the wall.

1

2

When you are ready to re-adhere the sensor
in a new location, use a fresh piece ofadhesive tape (extras have been included).

How do I change the batteries?
Voice prompts will warn you when your batteries are low (battery life is approximately
1 year for a Keypad and 5 years for all other sensors). To change sensor or Keypad
batteries, remove the component from the wall as described above. The batteries will
be visible. Replace them and slide the component back into place. The Base Station
backup battery is rechargeable and does not normally need to be replaced.

Can I use SimpliSafe without the Emergency Dispatch Service?
Yes, but we don’t recommend it. Without the Emergency Dispatch Service, only thealarm siren will sound and no authorities will be called. The SimpliSafe Emergency
Dispatch Service is easy to set up and can be canceled at any time.

What if I have a door or window open when I turn on the alarm?
SimpliSafe will warn you that a door or window is open when you turn the alarm on.
Open doors or windows will not be protected until they are closed. Once they areclosed, SimpliSafe will start monitoring them.

What happens if I accidentally trigger an alarm?
Enter your PIN on the Keypad or press off on the Keychain Remote to stop the siren.
The default PIN for your Keypad is 1234. If you cancel the alarm within a few seconds,
The Emergency Dispatch Center will abort the alarm. Otherwise, they will call thenumbers you provided to confirm the false alarm. After the operator has verified youridentity (please have your safe word handy), he or she will cancel any alarms.

Can I get a discount on my homeowner’s or renter’s insurance?
Most insurance carriers will provide you with a discount for having a monitored home
security system like SimpliSafe. To be eligible for this discount you must be subscribedto the Emergency Dispatch Service. Contact your insurance carrier for details.

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance19

Common questions (continued)
How can I test my Emergency Dispatch Service?
After your 72 hour “practice mode” is over, just put your system into test mode by using
your Keypad’s menu option 5. This will cause your Base Station to send a test signal to
the Emergency Dispatch Center. A dispatcher will contact you to let you know the test
signal was successfully received.

Will SimpliSafe work in the event of a power outage?
Yes. All of your sensors are battery powered and the Base Station has a built-in
rechargeable backup battery that provides power for 8 hours during a power outage.

How do I avoid false alarms?
There are several things you can do to avoid the most common causes of false alarms:• Make sure that anyone who needs to have access to your home (such as yourlandlord or housekeeper) has a PIN. If you don’t want to give them your Master PIN,
you can create a separate PIN for them using the Easy Setup Wizard.
• Do not place Motion Sensors near a heater or air conditioner, or facing an open
window. If you have large pets, please refer to the instructions on page 6.
• Make sure that a rattling window or door does not trigger an Entry Sensor. Eachmagnet should be as close as possible to the grooves on the Entry Sensor.
If you’re still having trouble with false alarms, please contact SimpliSafe.

What is the Easy Setup Wizard? What can I do with it?
The Easy Setup Wizard is a software program that walks you through the installation
process and allows you to adjust settings. You access it by inserting the Keychain
Remote into a USB port on a computer, as described on the cover of this manual. You
must sync the Keychain with your system both before and after plugging it into yourcomputer. You can do that by simply inserting it into the top of the Base Station.
Use the Wizard to adjust settings or access advanced features, including:• Disable voice prompts, the door
chime, or the light on the Base Station• Create additional PIN’s• Add and remove sensors or disable
panic buttons• Make a Motion Sensor active in Homeand Away modes (normally a Motion
Sensor is only active in Away mode)

20

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceHow do I add or remove components?
To purchase additional components, visit the “expand your system” link in your online
account at simplisafe.com. A total of 41 components may be used with your system.
There are 2 ways to add or remove components:

1 Using the Easy Setup Wizard on your Keychain Remote:• Insert the Keychain Remote into a USB port on your computer as described on
the cover of this manual.
• Select “Adjust settings” from themain menu• Click on “Manage components”• To remove a component, select“Remove” next to the component(you can identify a component
by it’s sensor #, printed on thebottom of the component).
• To add a component, select “AddComponent” then fill in the sensor
type and sensor # in the new row

2 Using your Keypad menu system:• Press

menu
cancelto enter the Keypad menu. Enter your master PIN when prompted.

• Press home (right arrow) to scroll right to “3) Add component” or “4) Remove
component.”• Pressaway(enter) to start adding or removing components.

• Follow the instructions provided on the Keypad screen and by the Base Station
voice prompts.
• When prompted for a sensor number, make sure you enter both letters andnumbers exactly as it appears on your sensor. For example, to enter the letter “B”
press the “2” button 3 times quickly until “B” appears.
• When you are finished, press

menu
cancelto exit the menu system.

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Troubleshooting
SimpliSafe will warn you of potential problems with a flashing blue light at the bottomof the Base Station and messages displayed on the Keypad. Here are some common
warnings and recommended solutions:
KEYPAD DISPLAY

WHAT DO I DO?

“1 Entry Sensor open”

SimpliSafe is warning you that you may have left a door or window
open. Close open doors and windows. If they are already closed,
make sure each Entry Sensor and its magnet are less than 2
inches apart.

“Alarm: [sensor type]”

SimpliSafe is warning you that there was a recent alarm. Usecaution when entering your home. The warning message will becleared when you press off .

“Low Keypad battery”

Slide the front of the Keypad up and off of the wall (the back willremain adhered to the wall) and replace the 4 AA batteries.

“Keypad out of range”

If you see this message frequently, your Keypad and Base Station
may be too far apart for reliable wireless communication. Try
moving them closer together.

“Error, Sensor # ___”

A wireless sensor is not responding. Move the sensor and Base
Station closer together or replace the sensor’s battery. If thesensor # displayed on your Keypad is not one of your sensors or
it is not installed, remove that sensor from your system (page 21).

“Power outage”

Your Base Station will function as usual for 8 hours on its
rechargeable backup battery. If your home has not lost power,
make sure the wall plug is securely inserted into your power
outlet and the Base Station.

“No link to Dispatcher”

SimpliSafe cannot communicate with the Emergency Dispatch
Service, for one of the following reasons:• Your Emergency Dispatch Service is not active. Please checkyour account at www.simplisafe.com.
• The Base Station is located in an area with poor wirelesscoverage. Move it near a window for better reception.
Tip: when you put the system in test mode the Base
Station light will be bright when wireless reception is goodand dim when reception is poor.
• There is no dial tone on your landline (if you are using a landline
as an optional alternative to the wireless connection). Pleaseconnect the Base Station to a telephone jack with dial tone.

“Sensor already added”

22This message is displayed when you are adding a component
already present in the system. You don’t need to take any action;
your sensor is already ready to use.

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceProduct safety and limited warranty
Product Safety Information
Use only approved batteries and the supplied UL approved power adapter with your SimpliSafe Home Security System. Any
tampering with the product or other unauthorized use will void your limited warranty. To prevent a fire hazard or electricalshock, do not expose the Base Station or other components to water or operate the System while you are wet or standing inwater. Be sure that electrical and telephone cords used are not frayed or placed in a location where they can pose a danger.
Caution: To ensure proper operation, this equipment must be installed according to the enclosed installation instructions.
To verify that the equipment is operating properly and can successfully report an alarm, this equipment must be tested
immediately after installation, and periodically thereafter, according to the enclosed test instructions (page 7 and 11).
Caution: This equipment cannot report an alarm through a telephone line when other equipment (telephone, answeringsystem, computer modem, etc.) connected to the same phone line is in use.
Caution: Please verify periodically that components remain firmly adhered. A falling component could harm a passing person.
Also, swallowing a small piece, such as a magnet or battery could be harmful. Please keep them away from children.
Power Supply:

Input: 100-240VAC, 50-60Hz. Output: 7.5VDC, 1.6A.

Batteries:

Base Station: four rechargeable 1.2V NiMh, size AA. (Warning: NiMh batteries must be
recycled or disposed of properly.)
Keypad: four 1.5V Alkaline, size AA.
Entry, Motion, Glassbreak Sensors: one 3V Lithium, size CR123A.
Panic Button: one 3V Lithium, size CR2032
Keychain Remote: one 3V Lithium, size CR1632
Freeze, Water Sensors: one 3V Lithium, size CR2450

Operating Temp:

45˚F to 115˚F, 90% maximum humidity

Limited Warranty
SimpliSafe, Inc. (“SimpliSafe”) warrants to the end user (“Customer”) that this product (“The SimpliSafe Home Security
System”) will be free from defects in materials and workmanship under normal use and service for 3 years from the date thatthe product is purchased by the Customer.
SimpliSafe’s obligations shall be limited within the warranty period to repairing or replacing, at its option, the defective productor part and to deliver to Customer an equivalent product or part to replace the defective item. Replacement products may be
new or reconditioned. SimpliSafe warrants any replaced or repaired product for 3 years from the time of replacement or repair.
For Warranty service, please contact SimpliSafe Customer Support at 1-888-95-SIMPLI (957-4675) or visit www.simplisafe.
com/support and click on “Contact Us”. If we are unable to address the issue that you are facing, we will send you areplacement product or part along with a postage prepaid return slip so that you can return your old product or part to us freeof charge.
This Limited Warranty does not apply in the following cases: failure to follow installation and operating instructions, misuse,alteration, abuse, accident or tampering, and repair by anyone other than SimpliSafe.
This Limited Warranty is exclusive and expressly in lieu of all other warranties, obligations or liabilities, whether written, oral,
express or implied, including any warranty of merchantability or fitness for a particular purpose, or otherwise. In no case shall
SimpliSafe be liable to anyone for any consequential or incidental damages for breach of this warranty or any other warranties
whatsoever.
SimpliSafe does not represent that the products it sells may not be compromised or circumvented; that the products will
prevent any personal injury or property loss; or that the products will in all cases provide adequate warning or protection.
Customer understands that a properly installed and maintained alarm may only reduce the risk of a burglary, robbery or otherevents occurring without providing an alarm, but it is not an insurance or a guarantee that such will not occur or that there will
be no personal injury or property loss as a result.
CONSEQUENTLY, SIMPLISAFE SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR
OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING. However, if SimpliSafe is held liable,
whether directly or indirectly, for any loss or damage arising under this Limited Warranty or otherwise, SimpliSafe’s liability
shall be limited to the purchase price of the product, which shall be the complete and exclusive remedy against SimpliSafe.

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance23

FCC Notices
FCC Part 15 Notices
The FCC ID of the Base Station (U9K-BS2000) can be found on its base. The FCC ID of the pager module (UDV-0912142009007) isprinted on a label on the module itself, which is inside the Base Station and not accessible to the customer. The FCC ID of the Keychain
Remote (U9K-KR1 / U9K-KR2), Keypad (U9K-KP1000), Entry Sensor (U9K-ES1000), Motion Sensor (U9K-MS1000), Panic Button(U9K-PB1000), Glassbreak Sensor (U9K-GB1000), CO Detector (U9K-CO1000), Smoke Detector (U9K-SD1000), Water Sensor (U9KWT1000) and Freeze Sensor (U9K-FS1000) can be found when changing their batteries (see page 10).
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may notcause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
To maintain the compliance with the FCC’s RF exposure guideline, place the base station at least 20 cm from nearby people.

ACTA Part 68 Statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of the Base Station isa label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be
provided to the telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part
68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug (RJ11C) is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local
telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has theformat US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuanceof service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of theequipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications tomaintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, please contact SimpliSafe, Inc. If the equipment iscausing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem isresolved.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of SimpliSafe does not disable
your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified
installer.
Warning: Changes or modifications to this unit not expressly approved by SimpliSafe, Inc. could void the user’s authority to operate theequipment.

24

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceEmergency Evacuation Plan
Establish and regularly practice a plan of escape in the event of fire. The following steps
are recommended by the National Fire Protection Association:• Position your detector or your interior and/or
exterior sounders so that they can be heard by all
occupants.
• Determine two means of escape from eachroom. One path of escape should lead to thedoor that permits normal exit from the building.
The other may be a window, should your path be
impassable. Station an escape ladder at such
windows if there is a long drop to the ground.
• Sketch a floor plan of the building. Show windows,
doors, stairs and rooftops that can be used toescape. Indicate escape routes for each room.
Keep these routes free from obstruction and post
copies of the escape routes in every room.
• Assure that all bedroom doors are shut while you
are asleep. This will prevent deadly smoke fromentering while you escape.
• Try the door. If the door is hot, check youralternate escape route. If the door is cool, open it
cautiously. Be prepared to slam the door if smokeor heat rushes in.
• When smoke is present, crawl on the ground.
Do not walk upright, since smoke rises and may
overcome you. Clearer air is near the floor.
• Escape quickly; don’t panic.
• Establish a common meeting place outdoors,away from your house, where everyone can meet
and then take steps to contact the authorities andaccount for those missing. Choose someone toassure that nobody returns to the house — manydie going back.

NFPA NoticeThis equipment should be installed in accordance with Chapter 2 of the National
Fire Alarm Code, ANSI/NFPA 72, (National Fire Protection Association, Batterymarch
Park, Quincy, MA 02269). Printed information describing proper installation, operation,
testing, maintenance, evacuation planning, and repair service is to be provided with thisequipment. Warning: Owner’s instruction notice: Not to be removed by anyone except
occupant.”
This system must be checked by a qualified technician at least once every three (3)years.
visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance25

Use this page to keep track of where you’ve installed yoursensors.

Sensor type26

Serial #Where is it installed?

visit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistanceNotesvisit www.simplisafe.com or call 1-888-95-SIMPLI (957-4675) for additional assistance27

Quick reference: Using your Keypad

Turn the alarmon when you
leaveType your PIN
to turn thealarm off

Turn the alarmon when you
stay homeEnter or exit
the menu
Hold for 1
second to startan alarm

At SimpliSafe, our mission is to help people take control of
their safety with security solutions that fit their lifestyle.
Join us at www.simplisafe.com.
SimpliSafe, Inc.
1035 Cambridge St, Suite 18A
Cambridge, MA 02141
1-888-95-SIMPLI (957-4675)
www.simplisafe.com
Owners Manual version 2.1 (9-15-2012), Printed in China