DATASHEET

Services Director for Enterprise

Highlights■ Scalability: Create elastic ADC services on

demand, which can cluster to massive scale■ Agility: Bring new services to market more

quickly, adapting capacity to meet demand■ Management and Control: Orchestrate

Layer 7 services within a virtualizedarchitecture

A New Approach to Application
Delivery with the Ivanti Services
Director
Applications are now the center of the businessworld. We rely on them to reach customers,build products, automate backend businessprocesses, and perform almost every task
critical to business. A key ingredient for fast,
reliable applications is the Application Delivery
Controller (ADC). It accelerates transactions,■ Dramatic Cost Savings: Optimize resources

maximizes availability, maintains security

with enterprise-capacity management andpolicies, and provides a point of control tousage model

monitor and manage application traffic.

■ Powerful Graphical Analytics: Intuitivegraphical tools for deep insight into end-toend traffic flows - with optional EnterpriseManagement tools

However, most ADCs on the market today are
not designed for largescale virtual or cloud
deployments: their static architectures makethem cumbersome and time-consuming todeploy and manage in virtualized and cloudenvironments.

ivanti.com

There is a need for new dynamic architectures thatremove bottlenecks and deliver improved agility,
high automation levels and faster time to service. At
Ivanti, we call this new architecture ADC as-a-Service(ADCaaS), which enables you to:■ Cut down provisioning time for ADC services fromweeks to minutes■ Provide better user experience with per-application

tuning and multi-tenancy■ Deliver better security and performance throughisolation and scale■ Right-size your ADCs and save up to 50% in costs,

compared to fixed capacity ADC instancesThis new approach to application delivery provides
a complete set of tools to deploy services rapidly,
wherever and whenever they are needed. ADC
instances can be deployed in minutes, rather thanweeks, and can be adapted quickly to meet changing
workloads and application updates.

Reliable Support Options■ Ivanti Essential Support■ Provides 24×7 access to Ivanti Technical Support

expertise, reducing time to resolution■ Provides unmatched expertise in data center

networking to optimize network performance■ Simplifies management through online technicalsupport tools

Key Features■ Complete ADC lifecycle management■ Faster-time to service, reducing provisioning

times from weeks to minutes■ SDN-ready to support orchestrated rollouts■ ADC automation using REST API

Figure 1. The Ivanti Services Director■ Right-sized ADCs to reduce overprovisioning■ Reallocate ADC resources to meet changes inworkload■ Usage-based business model for improved ROI■ Comprehensive enterprise management tools withpowerful analytics

Ivanti Services Director: 		
How It WorksThe Ivanti Services Director lets you automaticallyprovision, deploy, license, meter, and manage theinventory of thousands of ADCs in an “as-a-service”
model, using the Ivanti Virtual Traffic Manager as the

deploying ADC services. This allows ADC services tobased on the needs of each application. Ivanti Services

be scaled elastically and be right-sized on demand

Director manages the inventory of vADC instances,to suit each application in your data center, offeringand ensures that total allocated capacity remains

high density, full isolation, and multi-tenancy

within the overall bulk licensed capacity. This inventory

capabilities.

management lets you share the capacity between a

Provisioning: The Ivanti Services Director provisionsindividual instances of Ivanti Virtual Traffic Manager

number of instances, and reallocate resources to meetchanges in demand.

within a hosted virtual environment; alternatively,

Metering: The Ivanti Services Director tracks each

Services Director can register externally deployed

instance and creates usage reports for monitoring andinstances within your own data center or hybrid

billing, and longer-term capacity planning: Enterprises

cloud environment.

can use this information to cross-charge to eachcore application delivery platform. The solution also

Licensing: Each instance is licensed automatically, toenables a new consumption model for customers

define the capacity and capability of each instancebusiness unit or application owner.

Services Director for Enterprise | DATASHEET

2

Feature Summary

High-density multi-tenancy and isolation

Flexible and on-demand licensing

With the Ivanti Services Director, you can right-

Why pay for ADC capacity you don’t need or use?
The Ivanti Services Director takes the guesswork outof sizing application delivery services, so there is noneed to pre-purchase ADC capacity in advance. Start
small, and add new licensed capacity only when you
need it. With this new usage-based business model,
you are in control of your costs: you can allocate thecharges for internal and external client applications

size and scale in multi-tenant environments,
or per-tenant basis. This reduces “noisy
neighbor” performance concerns, while
maximizing ADC utilization and investment. In
addition, this service isolation makes it easy to
perform upgrades without impacting adjacentapplications.

Lightweight ADC services

Enterprise Scalability

With support for a range of deploymentof thousands of ADC instances under the same
shared resourcing pool. With a high-level view of
ADC utilization across your data center and cloud
deployments, the Ivanti Services Director helps you
manage application delivery services across all yourapplications with a common resource model.

Agile ADC provisioning
Deploy application delivery services in minutes,
and exactly where needed to reduce time to market
for new applications and services. Create new
ADC instances on a per-application or per-tenantbasis instantly, start and stop instances for service
migration, and even pre-provision ADC instances foreven faster “instant-on” services.

STM-400
Unallocatedwhile maintaining isolation on a per-application

based, for true ADC-as-a-Service.

The Ivanti Services Director can manage the lifecycle

STM-100
UnallocatedSTM-300
UnallocatedSTM-200
Unallocatedoptions, the Ivanti Services Director can deploy

Figure 2. Bandwidth Allocation.

lightweight ADC services within a managed hostenvironment. Alternatively, Services Director canlicense and monitor externally deployed ADC
services and clusters for large-scale applications,giving complete elasticity in either a shared-

Active (1)services or a distributed deployment model.

Automated service metering

STM-400_

Active (1)of all ADC instances, and the license allocatedan audit trail of which ADC services have been

no_RHI

STM-300_full

The Ivanti Services Director maintains a databaseto each ADC. Services Director also maintains

Active (2)STM-100_full

STM-200_full

Idle (1)

Idle (1)
STM-400_full

deployed, and records the throughput and peakdata rate of each ADC instance, and provides
integrated billing records that enable you tocharge back to individual client applications.

Active (3)Figure 3. Total InstancesServices Director for Enterprise | DATASHEET

3Reallocate resources to match demand
Because Ivanti Services Director keeps track of the
ADC resources used, and the actual throughput used byeach application, it is easy to re-allocate the resources
to meet changes in workload. As the needs of your■ Traffic Manager Status Report: Summary of all

Traffic Manager instances managed by Services

Director helps you explore and visualize the traffic

Director, grouped by feature packs and byflows to develop actionable insights and optimize yourstatus. The chart is interactive, to allow drill-

applications.

down into individual feature-pack or hosts.

applications change through seasonal or periodic■ CPU Utilization Report: Detailed review of CPU

cycles, you can re-assign the application delivery

utilization and aggregated throughput data on

resources to match the workload: no need to purchaseper host basis for all instances managed byextra capacity unless the total usage exceeds theServices Director. In order to scale the report for

overall licensed capacity.

large deployments, regex filters are supported

Open APIsThe Ivanti Services Director integrates directly into
your network and service provisioning systems witha powerful REST-based API. Services Director canregister an externally managed instance of Ivanti Virtual
Traffic Manager; or alternatively, Services Director
can build a complete, dedicated ADC on demand withunique name, control ports, admin credentials, and alicense key, ready to be configured to suit the needs ofthe application. In both cases, Ivanti Services Director
manages each ADC instance via the standard RESTful
API for Ivanti Virtual Traffic Manager.

Reporting and Service Visibility
The Ivanti Services Director includes a comprehensive

on instance names.
■ Throughput Utilization Report: Display theoverall utilization of managed and externallyand servers.

At a glance
Quickly find out which of your applications are missing
their performance SLAs.

Identify application bottlenecks using the horseshoe

aggregated on a per-host basis with regex filters
allowed on instance names.
■ Bandwidth Allocation Report: Snapshot of

current bandwidth allocation, grouped both bytype of instance, and by type of license. As withthe other reports, the chart is interactive, so you

chart, and focus on the problem areas.

Combination charts
Link performance metrics to connection statistics todiscover how your applications respond under load.

can drill down on the chart to analyze capacity

Microsecond Timing

available per-license.

Drill down through the raw data to individual

Powerful Graphical Analytics
traffic flows and drill down to discover what’s reallycapacity planning:

from, how it is flowing through applications, clusters

and outgoing data throughput. The data is

information on utilization for service resources.

the Services Director graphical console for review andTree view lets you visualise where your traffic is coming

Identify Performance Bottlenecks

Take a closer look at your application, visualize yourregistered with the Services Director, and presents via

Visualize traffic flows

deployed ADC instances, both incoming

suite of reports that provide intuitive point-in-time

These reports gather metrics from Traffic Managers

No need to sift through mountains of raw data, Services

transactions for accurate connection tracing.

going on. With the optional Analytics Application,
Ivanti Services Director helps you discover a newperspective on your applications, with a powerful
analytical application that gives you incredible
insights into end-to-end traffic flows.
Services Director for Enterprise | DATASHEET

4

Enterprise Management Features
Ivanti Services Director offers powerful tools to help
IT professionals to manage large numbers of Traffic
Managers, including powerful graphical analytics
and centralized logging, so you can gain a deeper
understanding of how your all your applications are
performing.
The Graphical Analytics capabilities of Services Director
are enabled through optional add-on feature packs.

Powerful Graphical Analytics:
Intuitive graphical analysis to give deep insight into
end-to-end traffic flows and transactions, helping
you to understand how traffic flows through yourvTM estate, and identify performance problems andapplication issues.

Analytics Data Export:
Export rich analytical data streams from Traffic
Managers, and stream to a central data store foranalysis and filtering, using the built-in Analytics
Application, or your own data mining tools.

Centralized Logging:
Collate log data from all Traffic Managers across all
your applications in one place, aggregating data fromeach member of a cluster for analysis in a single view.

Centralized Backup/Restore:
Set backup and restore policies centrally from Services
Director; no need to manage backups for eachindividual Traffic Manager.

Centralized Authentication Profiles:
Set authentication profiles and policies centrally from
Services Director, and define profiles to be applied
during provisioning of Traffic Managers.

Service Provider Licensing
A different licensing model is available fororganisations who wish to resell application delivery
services using Ivanti Services Director. These

Enterprise Licensing

organizations, termed Cloud Service Providers

The Ivanti Services Director introduces a different

Provider agreement and licensing model. For more

approach for license key management for yourinformation, please contact your account manager

application delivery controllers. Ivanti Services

for details.

by Ivanti, are subject to a separate Service

Director manages the complete lifecycle of Ivanti
vADC products:■ Deployment

Ivanti Service Director Bandwidth
Packs■ Licensing

Bandwidth Packs■ Metering

The Ivanti Services Director introduces the■ Inventory management

concept of Bandwidth Packs, providing a pool of■ Performance monitoring

deployable bandwidth. Each Base Bandwidth Pack

The Ivanti Services Director keeps track of theoverall bandwidth capacity and allows the capacity
to be dynamically reallocated to suit workload
requirements. There is no fixed limit to the numberof instances that can be deployed within the overall
licensing pool.
This new innovation in the ADC market allows foron-demand, right-sizing of your vADCs that resultsin OPEX savings through automated actions by
the Ivanti Services Director. This results in a much
more flexible licensing model. To achieve this, IvantiServices Director is required to maintain licensing
information about each product under its control, in

adds to this pool, and each deployed instancereserves a portion of it for its own exclusive use.
Each bandwidth pack must be associated with a
specific Services Director license and can be used
in a cluster of Services Directors. If the Services
Director fails, the bandwidth packs associated withthe director remains valid as long as the cluster isstill available. Any combination of Traffic Manager
sizes may be deployed. The only limit is the total
deployable throughput capacity as defined by
the Bandwidth Packs purchased. This means you
can draw an unlimited number of Traffic Manager
instances, subject to the overall licensed bandwidth
limits.

addition to its own license.
Services Director for Enterprise | DATASHEET

5You can increase the available capacity using
additional Bandwidth Packs. Ivanti offers you flexibility,
there is no requirement to purchase the same capacityof add-on bandwidth packs as base packs, and you
can assign capacity and capabilities only to those
Traffic Manager instances that need it.

Feature Tiers
In addition to the standard base Bandwidth Pack,
Ivanti Services Director is available in two key featuretiers, the Advanced Edition, and the Enterprise Edition.
Resource pools are created for each feature tier,and each resource pool can be allocated across as
many ADC instances as needed. However, each ADC
instance can only draw from a single type of resource
pool—resource pools cannot be merged or combined.
Figure 4. Three License Pools deployed in four vTM instances

Advanced Edition:
Includes the most common LB capabilities, including
SSL/TLS offload, session persistence, service levelalone bandwidth packs. For example, an Analytics■ 20 Gbps of “Advanced vADC” capacity

monitoring, simple TrafficScript Rule Builder, andpack can be added to enable export of traffic data

support for IPv6 and HTTP/2; and also includes■ 10 Gbps of “Enterprise vADC” capacity

for the Services Director Analytics Application, andcapabilities such as Global Load Balancing, Routea vWAF pack can be added to provide application

Health Injection, and customisation using Ivanti’s

security to applications that do not need additional

powerful TrafficScript scripting language and JavaADC capability.

Extensions.

Enterprise Edition:

Example Feature Tiers
To help visualize the allocation of bandwidth packs

Adds premium L7 services such as Web Content

to vADC instances, imagine that we have purchased

Optimization (WCO), Web Application Firewall (WAF)

three different bandwidth packs to create theand FIPS compliance.

following pools:

In addition, some capabilities may be offered as stand-■ 5 Gbps of “Analytics” capacity

And we now want to deploy the following instances:■ 4x 4Gbps “Advanced”■ 2x 2Gbps “Enterprise”■ 2x 2Gbps “Enterprise + Analytics”

After allocating these instances, we still have 4 Gbps
“Advanced” capacity, and 2 Gbps “Enterprise” capacity
available to be allocated. The Analytics pool only has 1
Gbps remaining, which can be allocated if required.

Services Director for Enterprise | DATASHEET

6

Ivanti Services Director Feature Tiers

Services Director Flexible Capacity Bandwidth Packs

Ivanti Services Director is available in a range of
bandwidth packs, and two key feature tiers, theThroughout

2G 5G

20G

SSL/TLS TPL

Uncapped

Functionality

Choose from Advanced or Enterprise Editions

Deployment Model

Choose from Software or Virtual Appliance

License Style

Choose from Perpetual or Subscription

Advanced Edition, and Enterprise Edition:

Advanced Edition:
Includes the most common LB capabilities, including
SSL/TLS offload, session persistence, service levelmonitoring, simple TrafficScript Rule Builder, andsupport for IPv6 and HTTP/2; and also includes
capabilities such as Global Load Balancing, Route
Health Injection, and customisation using Ivanti’s
powerful TrafficScript scripting language and Java
Extensions.

Enterprise Edition:
Adds premium L7 services such as Web Content
Optimization (WCO), Web Application Firewall (WAF)
and FIPS compliance.

Services Director for Enterprise | DATASHEET

7

Ivanti Services Director Functionality Matrix
Functionality

Advanced Edition

Enterprise Edition

Ivanti vTMYYIvanti Services Director

Y

Y

Load Balancing

YY

HTTP/2 Support

Y

Y

Content Routing

Y

Y

Health Monitoring

Y

Y

Simple TrafficScript Rule Builder

Y

Y

SSL/TLS Offload

Y

Y

HTTP Compression

Y

Y

Event and Action System

Y

Y

Service Protection

Y

Y

Activity Graphs

Y

Y

HTTP CachingY

Y

AutoscaleYY

XML Parsing

YY

Bandwidth Management

Y

Y

Services Director for Enterprise | DATASHEET

8

Functionality

Advanced Edition

Enterprise Edition

Rate Shaping

Y

Y

Service Level MonitoringY

Y

Traffic Script

Y

YJava Extensions

Y

Y

Multi Site Manager

YY

Global Load Balancing

YY

Route Health InjectionY

Y

Web Accelerator ExpressY

Web Accelerator

Y

Web Applicaton Firewall

Y

Enterprise Authentication

Y

FIPS

Y

Enterprise Management Capabilities
Centralized Logging

YY

Centralized Backup/Restore

Y

Y

Centralized Authetication Profiles

YY

Centralized Logging

YYServices Director for Enterprise | DATASHEET

9

Additional Licensing Notes for the Ivanti Services Director
Licensing Note
Production License
Keys

Description
Production Services Director licenses and bandwidth packs may be used for Production Traffic, so long as bandwidth packs are used exclusively with the associated Services Director license.
However, vADC services may not be directly resold to any third party without the appropriate cloud service provider license, contact Ivanti for more information. All licenses are subject to theIvanti End User License Agreement.

Evaluation License

A evaluation or trial of Ivanti Services Director requires a Services Director license key, and Band-width Packs for Traffic Manager and any additional Feature Packs. Evaluation license keys may

Keys

not be used to process production traffic.

Perpetual Licenses

Perpetual licenses provide a perpetual (non-expiring) license key that may be used up to the licensed limit. Support and software upgrades are not included with a perpetual license. This canbe obtained by paying an annual support fee.

Subscription

Subscription licenses allows the software to be used for a period of time (the “term”) and requires payment of a subscription fee up front for that term. Subscription licenses include support andLicensesmaintenance for the duration of the subscription.

High Availability

The Ivanti Services Director can be deployed to give high availability. Ivanti recommends that all Bandwidth Packs are associated with the license key of a single Services Director in the cluster.
If that Services Director is temporarily unavailable, an associated Bandwidth Pack will continue to be valid as long as the Services Director Is a member of the cluster.
Licensed Traffic Managers will enter a ‘Grace Period’ if the Ivanti Services Director becomes tem-porarily unreachable. If licensed Traffic Manager instances are stopped and restarted (e.g. due

Grace Period

to a failure) while no Services Directors are running, the restarted instances will enter a “grace period” until a Service Director becomes available for licensing. It is recommended that Services
Director is deployed in a HA cluster arrangement to avoid this situation. If instances remain running while no Services Directors are available for licensing, they enter the grace period (normally
six weeks) and maintain their li-censed features until that grace period expires, after which they become unlicensed (and fall back to run as the Community Edition).
If a Traffic Manager instance does not have a valid license key, then it will run as a “Community Edition.” However, note that Community Edition Traffic Managers cannot be managed by Services

Community Edition

Director, and there is no Community Edition for Services Director itself. Community Edition Traffic Manager instances can be deployed independently, without assistance from Services Director.
Alternatively, low-capacity instances of Traffic Manager can be provisioned using the granularity offered by Services Director to suit the needs of each application or test environment. A single 5
Gbps Bandwidth Pack for Services Director can be used to provision up 100 independent Traffic Managers, sized at 50 Mbps each.
The maximum capacity of each Traffic Manager is set at deployment time, and Services Director can be used to modify the performance of each Traffic Manager at any time. The performance

Performance Limits

rating applies to outgoing bandwidth (in all directions), after content compression. Traffic Manager instances managed by Services Director are unrestricted in SSL performance, up to thedeployed bandwidth. Connections will not be dropped unless outbound traffic greatly exceeds the bandwidth capacity for a sustained period of time, when no data can be transmitted before
the client or server timeouts expire. The host hardware must be adequately specified in order to deliver the desired performance.

Perpetual Licenses

Perpetual licenses provide a perpetual (non-expiring) license key that may be used up to the licensed limit. Support and software upgrades are not included with a perpetual license. This canbe obtained by paying an annual support fee.
Perpetual licenses do not expire. Other licenses issued by Ivanti will have an expiration date. Once a Bandwidth Pack’s expiration date has passed, there must be sufficient capacity in the

Expired Licenses

remaining bandwidth packs to service all deployed instances. If there is not, all instances will drop into unlicensed mode. Other zero-cost licenses issued by Ivanti for non-production use cancontinue to be used at no cost unless Ivanti has terminated the relevant license of developer program.

Services Director for Enterprise | DATASHEET

10

System Requirements
Ivanti Services Director for EnterpriseIvanti Services Director is available as both as

Ivanti Services Director: Virtual Appliance
VMware vSphere ESXi 5.0/5.1/5.5/6.0
Hypervisor

QEMU/KVM (RHEL/CentOS 6.x, 7.x; Ubuntu 18.04))
Also available as an AMI for Amazon AWS, contact your Ivanti sales representative for more information

Database

MySQL 5.5, MySQL 5.6 (recommended)

Other Services

SMTP

Recommended Hardware: CPU

4 vCPUmanagement and communication.

Recommended Hardware: Minimum Memory

8GB

In addition, Ivanti Services Director can support

Recommended Hardware: Minimum Disk Space

46GB

software and as a virtual appliance; Services
Director can support instances of Ivanti Traffic
Manager hosted on a wider range of platforms,
provided there is network connectivity to support

an external analytics engine for application data
export. This is optional, and only required toAnalytics Engine

support the Analytics Application.The GraphicalAnalytics capabilities of Services Director are

Splunk 6.x with large disk capacity
Analytics Engine (Optional)

Only required if using Analytics Application and Data Export(Data Export requires Ivanti Traffic Manager version 17.2 or above)enabled through optional add-on feature packs
Ivanti Services Director: Software
Operating System

Ubuntu 18.04 (x86_64)
RHEL/CentOS 6 (x86_64)

Database

MySQL 5.5, MySQL 5.6 (recommended)

Other services

SMTP

Recommended Hardware: CPUIntel Xeon / AMD Opteron

Recommended Hardware: Minimum Memory

2GB

Recommended Hardware: Minimum Disk Space

10GB plus additional disk space for metering logs, depending on number of instances meteredManaged vTM instances
OS supported for managed instances

OS supported for externally managed instances

Ubuntu 18.04 (x86_64)
CentOS 6.5 (x86_64)

Other operating systems are supported for externally managed instances. See the Ivanti Traffic Manager datasheet
for details (requires Ivanti Traffic Manager version 9.5 or above)

Services Director for Enterprise | DATASHEET

11

About Ivanti
Ivanti makes the Everywhere Workplace possible. In
the Everywhere Workplace, employees use myriad
devices to access IT networks, applications and data
to stay productive as they work from anywhere. The
Ivanti automation platform connects the company’s
industry-leading unified endpoint management, zerotrust security and enterprise service management
solutions, providing a single pane of glass forenterprises to self-heal and self-secure devices, andself-service end users. More than 40,000 customers,
including 78 of the Fortune 100, have chosen Ivanti todiscover, manage, secure and service their IT assets
from cloud to edge, and deliver excellent end user
experiences for employees, wherever and however
they work. For more information,visit ivanti.com

Copyright © 2021, Ivanti. All rights reserved. IVI-2527 10/21 MM

ivanti.com
1 800 982 2130
sales@ivanti.com