Indeed’s AI at Work Report
How GenAI will impact jobs andthe skills needed to perform them

Generative artificial intelligence (GenAI) is poised to influence virtually every jobon the planet. But which jobs will be most affected and why? To get the answers,
Indeed’s economic research team - Hiring Lab - analyzed Indeed’s universe of morethan 55 million job postings and more than 2,600 skills to identify the exposure level(low/moderate/high) GenAI will have on jobs and the skills required to perform them.

RESEARCH SUMMARY•Virtually 100% of jobs on Indeed face some potential exposure to GenAI-driven change. But thelevel of exposure varies, with only 19.8% of jobs facing the highest level of potential exposure,while more than a third (34.6%) face the lowest potential exposure.

•Although GenAI shows proficiency in doing some of a job’s required skills, it remains unable
to perform others. Though many jobs will change because of GenAI, they are unlikely todisappear altogether.

•As the labor market continues to adjust to the rise of remote work, the odds are higher thata job can be done remotely and the greater its potential exposure is to GenAI.

•GenAI is more likely to remain only decent (at best) at performing most tasks, rather thantruly masterful, and currently does more skills poorly than it does well.

Less than 20% of jobs face a high potential exposure to GenAI
Job postings on Indeed by GenAI exposure share, United States, Aug ‘22 - Jul ‘23

High exposure

19.8%

Moderate exposure
Low exposure

Source: Indeed. High: GenAI can perform at least 80% of skills at a ‘good’ or ‘excellent’ level.
Moderate: Between 50% and less than 80% of skills. Low: Less than 50% of skills.

45.7%
34.6%

Occupational findings

Assessing GenAI’s Proficiency in Skills

Unlike earlier advances in robotics and computing that

Evaluation of skills in Indeed job postings,
United States, Aug ‘22 - Jul ‘23

largely impacted and replaced manual labor, knowledge

0%workers are much more likely to be impacted by thisevolution in GenAI technology.
•Software development jobs have the highest

Beauty & Wellness
Personal Care & Home HealthNursing

potential exposure to GenAI augmentation. GenAI is“good” or “excellent” at 95% of the skills in softwareChildcare
Food Preparation & Service

development postings, which includes technology

Veterinary
Construction

and business operations skills.
•Cleaning & Sanitation

Driving jobs (like truck and taxi drivers) have theProduction & Manufacturing

least potential impact by GenAI. GenAI is “good” orInstallation & Maintenance
Therapy“excellent” at only 29% of skills in driving jobs. It’sSports

proficient at language and communication skills,

Medical Technician

but GenAI is “poor” at vehicle operation skills.
•RetailPharmacy

Some of the most common jobs posted on

Physicians & Surgeons

Indeed (caregiver, cook, registered nurse, etc.)
are among the least exposed to GenAI.

50%Driving

Hospitality & Tourism
Community & Social Services
DentalSecurity & Public Safety

Skill set limitations

Loading & Stocking
Management

Jobs are essentially a collection of skills, combined toSales

create a whole job posting. While GenAI is able to do

Customer Service

some of these skills well, there are others it isn’t capable

Medical Informationof performing. Indeed identified two indicators that canInsurance
Education & Instruction

predict proficiency. GenAI is poor at doing skills that:

Electrical Engineering

1.) Require human intuition or advanced reasoning,Architecture
Civil Engineering2.) R equire manual dexterity or physical presence,
determined, in part, by using Indeed Hiring Lab’s
remote/hybrid job posting tracker.

Arts & Entertainment
Scientific Research & Development
Administrative
Project Management
Industrial Engineering

OUR METHOD

Logistic Support• Indeed’s skill taxonomy includes more than 2,600 skills grouped
into 48 skill families which are present in more than 55 million
Indeed job postings published in the U.S. between July 2022
and August 2023—representing a large majority of total U.S. job
postings over time.
• In an extensive process, we identified the exposure level (low/moderate/high) GenAI will have on those skill families.
• Those skill families were then mapped back to Indeed job
postings to determine which roles were most and least exposed
to GenAI change.
• If GenAI was considered “good or excellent” at 80% or more ofthe skills listed in the job description, that job was considered“highly exposed.” Moderate exposure: Between 50% and lessthan 80% of skills, and low: Less than 50% of the skills.

Banking & FinanceMarketingMedia & Communications
Human Resources
Accounting
Legal
Information Design & Documentation
Mathematics
IT Operations & Helpdesk
Software Development

Poor
Source: Indeed.

Read the full Indeed Hiring Lab GenAI research report and methodology hereFairGoodExcellent

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