Enhancing
the guest
experience
With integrated access solutions for hotels

Solution Brochure

Contents

For every placethat matters

4

Solutions for hotels

8Main entrance

10

Access management and administration for guests and staff

12

Access to the guest room

14

Mobile access

16

Design and convenience for guest rooms

18

Hallways and passageways

20

Conference rooms, reception and staff areas

22

Spa, fitness and restaurant area

24

Accessibility

26

Project planning and support

28

Service

30

Projects around the globe“The locking system and the automatic door systems bydormakaba function flawlessly. The access solutions provide
convenience, design and reliable functionality to enhance thefeel-good atmosphere our guests’ experience in our hotel.”
Jan Abbruzzino, owner of the Boutique Hotel Moselgarten, Germanydormakaba Overview of solutions in hospitality

4

From family-run guesthouses,
hostels or resort complexes,
right up to luxury hotel chains– wherever you go the guests
expect everything they haveat home, and usually more. To
make this happen, we provide
smart, easy-to-use solutions
that combine security,
aesthetics and functionality.

Because guest
experience matters
to you, it matters to us

Turn the hotel into an experience
That’s the goal of ­architects, investors, contractors or hotelmanagers ­locally. ­Appeal to the guests’ senses: keep check-in
brief, use ­digital technology to control access authorizations.
Get doors to open and close by themselves to ensure immediate
relaxation. Give the public spa area a level of ­intimacy
appreciated by guests – with digital access. We support you
from planning through to the final result.

5

A remarkable welcome
Individuality, unique design and quality are the fundamental
factors that ensure guests feel personally valued. Simply theway the door opens into the hotel reception says it all. A friendly
welcome doesn’t just come from the staff, it’s also dependent on
seamless interaction between convenience, design andtechnology

Your trusted partner
Whatever detail you consider important – we can help you with
it. Our innovative solutions are entrenched in a comprehensive
service package. Our role is more than just providing hardware.
We think from A to Z for everyone in the hotel and more: forguests, staff, management, decision-makers and investors. Afterall, hotels are more than just bricks and mortar – they are an
experience.

dormakaba Overview of solutions in hospitality

6

01 Attractive entrance systems
for access to the hotel

7

05

02 Customized accessmanagement and administration
for guests and staff
03 Security for access points withspecific requirements in hallways
and passageways

09
04

04 Controlled access to guest
rooms with electronic hotel
door locks
05 Design with contemporary room
systems in guest rooms forincreased convenience

03

08

07

06 Exclusivity and flexibility in
spa and fitness areas withaesthetically pleasing accessand room systems
07 Conference rooms, reception
and staff areas efficiently
managed

10

02

06
01

08 Intelligent and flexible accesssystems for restaurant areas
09 Barrier-free access solutions
for a variety of requirements

10 Customized service package
from planning to maintenanceof access solutionsFirst impressions countSecurity and convenience withintegrated access solutions

The technology with which guests come into contact must convey security, convenienceand quality, anytime and anywhere in the hotel. Everything has to run smoothly, even witha high volume of people flow. To achieve that, we’ll support you from the first planningstep right up to full-time operation.

dormakaba Main entrance

8

9

How do you
make a great
first impression?
With an inviting entrance.
Enter with ease and be welcomed by a pleasant indoor climate:
Automatic entrance systems in the lobby ensure a smoothtransition between inside and out, and provide a thermal bufferfrom the outside.

Revolving door

Two-wing revolving door with

Curved sliding door

Automatic energy-saving

KTV revolving doors as

built in sliding door

The curved sliding door for

sliding door

the central element of an

The KTC 2 two-wing revolving

versatile design potential in

ST FLEX Green with fine

attractive and energy-

door offers plenty of scope

the entrance area.

framed profiles and improved

efficient entrance. Improves

for architectural creativity

control of public traffic andwhile also raisingease of passage for users.

accessibility.

thermal separation.

Elegant revolution
Let your doors revolve and provide ease of use
for your guests. The revolving door with vestibule
solves multiple problems at once. The door isdesigned to have a thermal seal at all times, andpresents as an open door to guests. The constantclimate separation ensures a warm welcome rightfrom the reception area. Automatic hinged doors inthe side entrance provide a combined barrier freeaccess and an escape route in case of an
emergency. A functional and elegant solution
for hotels.
Round yet linear
Entrance areas can be designed to look interestingand individual with the curved sliding door: ­semi-circles, segments, full circles, ovals or double
segments – there are numerous possibilities. It
takes on the vestibule and interlock functions,channels pedestrian traffic and adds depth andbreadth to narrow entrances – a contrastingelement in the facade structure.

A high-quality eye-catcher with fully automatedconvenience
The ST FLEX Green sliding door system presents aharmonious image, uniting a sense of transparency
with barrier-free access in one door. The sensorcontrolled ­automatic doors open for the guest who
is met with a friendly smile.
Controlled entrance day and night
Allow your guests to enter the hotel even in thelate hours. Controlled night ­access is provided,even without reception staff, with a ­remote accessreader on the entrance door and an electric lock.
So authorized guests can enter immediately using
wtheir card or smartphone as a room key.

dormakaba Access management and administration for guests and staff

How do you
control access?
In the background,systematically, intelligently
and flexibly.

10 11

Flexible access management
Hospitality starts with Ambiance, dormakaba’s web-based access management software streamlines
hotel security and property operations in an easy to use centralized location. Monitor and manage guests,
staff, rooms and access points at anytime and from anywhere.
Perfect for guests
The Ambiance software provides guests with an intuitive user experience: a practical card or mobile
credential that allows easy access to all relevant areas, such as car park, rooms, fitness studio or roofterrace pool. Flexible security, independently of reception – with appealing simplicity.
Ideal for workforce management
With a seamless combination of Ambiance and MATRIX PRO, you can effortlessly manage all aspects ofproperty access control. You can organize access authorizations, time and attendance and media
management. Management can receive a fast overview of the time worked by staff and they are also
given a clear insight into their timesheets.
Your benefits• Multi-site management• Room and access management• Configurable role management

Access rights differ for guests and staff, depending on the time,
room and individual. With intelligent access control, everythingtakes care of itself – in the entrance, lift, guest rooms and in
public areas.

Systematic access
Every zone in a hotel is sensitive. Guests want to feel protected
and still be able to move freely. All employees responsible forsmooth day-to-day running of a hotel need a complete overview
and continuous monitoring. That’s one aspect of the service
provided by every hotel: digital access management.

Don’t overlook anything
There are more routes around a hotel than just from the lobby
to your room: to the car parks, conference rooms, fitness areas,
flexible restaurant rooms, all at any time of the day or night fora variety of groups and individual interests. Do you have special
requirements to fulfil? Flexibility counts: Our access softwaresystems can be integrated into most property management
systems.

• Staff management including key creation and access point tracking• Access management profiles including access schedules, staff shift scheduling, access point groups,
and common and restricted access• Elevator management (general access and restricted floors)• Quick user adoption, intuitive workflows and online help

dormakaba Access to the guest room

12 13

What do guests
expect before
they open theirroom door?
Maximum convenience,as quickly as possible.
Fewer formalities, no wasted time and more security with ourelectronic hotel door locks.

Come in and feel at home
Would you like to add value? Then the lock on the room door should reflect the quality of the hotel, theroom should open up for the guest without a problem – with a card or smartphone and electronic hotel
door locks. It’s extremely convenient for management as well: The access authorization system is efficientand user-friendly.
Flexible and stable
The entry control system, featuring contactless RFID technology, is suitable for every hotel, as well as
being good value and versatile: Authorization can be granted regardless of the location of the door locks.
There is no need for routing of power or data cables.
Secure and responsive
A more beautiful entrance

Durable and easy to use

Guests need their privacy, and hotels have to manage all access authorizations efficiently. Monitoring

Saflok Concierge, the minimalist, flexible lock kit, perfect for an

Visually attractive and high-performing. The Quantum Pixeland recording are essential for the management of all areas of the hotel. Organizing complex, time-linked

elegant guest room design. The RFID reader is concealed in theprovides an easy-to use, secure, and flexible solution. Its

and needs-based access rights is also straightforward.

wall. It can be ornamented with customer-­specific handles andelectronics are concealed within the door, resulting in a lockfittings.

design that integrates seamlessly with any hotel decor.

dormakaba Mobile access

14 15

Mobile Access:
Quick, secure and convenient.
Guests can gain access to their room using just their own smartphone. dormakaba’s mobile access solutions are reliable andsecure for both the hotel and guests, and provide a convenient
way to check in and out without having to queue at reception.
Your benefits• Allow your guests to bypass the check-in desk and head straight to their room
• Minimize exposure to social distancing measures• Avoid contact with guest keycards• Store multiple keys and see their room number• Share their room keys
• Enjoy room access via smartphone or smart watch• Streamline the hotel operation by optimizing the number of front desk personnel• Re-assigning staff to business-critical departments• Reducing the number of guest keycards

The lock with mobile access function
The Confidant RFID hotel lock combines modern, linear
design with electronic access control on the room door.
Authorization can be granted regardless of the locationof the door locks. There is no need for routing of power
or data cables. Thanks to Bluetooth Low Energy (BLE) anddormakaba Mobile Access Solutions, guests can use theirmobile devices as room keys.

Saflok Quantum Pixel
The compact electronic door lock with a contemporary design.
The technology is concealed in the door for a minimalist look.

Saffire LX
The high-quality, attractive electronic door lock, which works
with RFID and integrated BLE technology and permits secureaccess authorization.

dormakaba Design and convenience for guest rooms

16 17

What technology
does a hotel
room need?
Technology that’s quiet,
aesthetically pleasing
and practical.

Gentle closing technology

Aesthetically pleasing

Seamless integration

Our door closer boasts a discreet

The integrated door locking ­system:

Integration to room management

closing mechanism for perfect manners

ITS 96. Ideal for concealed installation.

systems for GRMS/energy control.

thanks to technology: doors close

It can be integrated into almost any

gently behind guests without slamming

door or frame.

loudly.

Our access solutions for guest rooms help
your guests feel at home:
starting with a gently-closing door.

dormakaba Hallways and passageways

18 19

How can you link
everything together?
With passageways that areplanned to provide seamless andcomfortable people flow.
In a hotel, everything is on the move: in hallways, lifts, andstairways up and down. Doors fulfil several roles, with automaticand electronic systems for smooth running on a day-to-day basis.
And for emergencies.

Controlled security
There should not be any obstructions in a hotel, not in any situation and especially not in an
emergency. The traffic flow between rooms and floors ­requires an intelligent control system.
Doors are linked together with dormakaba products to create a system. For example, fire protection
doors need to close automatically to prevent a fire from spreading. Emergency exit doors should
then ensure safe exit from the building.
Safe in the event of danger
The SafeRoute emergency exit control system is always active. All routes to outside are openedin the event of danger, including in panic situations. Those doors prevent unauthorized access tothe building during everyday operation. A wall-mounted card reader controls authorized accessvia keycard. This allows levels, hallways and rooms to be used exclusively by those with accessauthorization. In an emergency they also become a quick escape route for everyone.

Integrated smoke detector

Locked from the outside

SafeRoute protects human

The TS 98 XEA-Ubivis slide rail

PHA anti-panic crossbar ensures

life and prevents

hold-open system ­G-Ubivis

doors stay locked from theDoor locking technology for every situation

access points such as lifts,

unauthorized entry: our

XEA with integrated smoke

outside while unlocked from theAutomatic door systems and electronic access systems control, permit and secure access

car park entrances and other

SafeRoute emergency exit

detector reacts – even in a

inside in case of emergency

entirely in line with requirements, which can also apply to every single door in the whole building.

doors. M­ ifare-compatible.

control system.

power outage – thanks to its

This means barrier-free passage is also possible for fire protection doors. For one thing they areown cable-free power source.

equipped with special operators, and there are also hold-open ­systems for halls and passageway

More than just a key

The efficient escape route

The RFID reader for access
control manages particulardoors.

dormakaba Conference rooms, reception and staff areas

20 21

How can you improve
space management?
With flexible and integrated
systems.

Our smart and flexible systems will support you to organize theaccess to conference and staff areas and to efficiently manage
rooms according to the requirements of events.
Access made easy

Maximize floor space and room usage

Digital cylinders are smart locks with ­audible entry signals that

Skyfold is an acoustic wall that retracts into the ceiling toare compact, ­energy-efficient and extremely simple to install.

maximize floor space and allow for flexible room usage.
Who goes where?
You can improve processes around the hotel from the outset with lasting effect. Our access management
systems, combined with electronic hotel locks, support to efficiently coordinate organizational processes.
This means guests are only allowed access to the conference rooms if authorized. Areas such as the backoffice and luggage rooms should only be accessible to staff. Personal access authorizations have to beflexible and manageable.
Efficient room management
Coordinating events and conferences requires a certain flexibility when it comes to room size, space
utilization and number of people. Whether ­dividing the conference area into smaller meeting rooms orusing the full space for large conferences – our movable partition wall systems can be tailored to almost
any layout you need.

Control access to conference and staff rooms

Flexible room assignment

The c-lever compact electronic door lock in combination with

Variflex is the vertical wall space management system withelectronic ­access ­control, only authorized persons are ­allowed

sound-insulation.

access to the rooms.

dormakaba Spa, fitness and restaurant area

22 23

What level of
exclusivity shoulda hotel offer?
All-inclusive comfort.
In spa or fitness areas, hotel guests need privacy in public.
To achieve this, we combine sophisticated design and security.

Where can you
suit every taste?
At the access to therestaurant area.
Intelligent and flexible access systems for a welcoming
atmosphere and smooth operational processes.

The electronic cabinet lock

Tailor made solutions for even the

The sensor-controlled door

Automatic opening and closing of

An inviting open entry withsliding door

Move around freely in the spa area,

most adventurous architectural visions

between the kitchen and restaurant

swing doors

weather control

The CS 80 MAGNEO offers the twin

keeping your valuables safe without

A dormakaba sliding door custom madeThe automatic sliding door operator

Touchless solutions to support hygiene

The KTV ATRIUM FLEX revolving door

benefits of almost silent operation andcoins or keys: the practical solution is

to function in water. Operating as awith LED sensor button optimizes

and infection protection measures andsystems are ideal for installation in

the ultimate in reliability in compact

to use a key card with electronic accesswater gate between the inside andservice and operation in the restaurant

provide seamless hands-free access.

entrance areas where effective

design.

control.

outside pool area.

area. If your hands are full, it’s easy toenvironment control and elegant

open the door with the foot sensor

aesthetics are desired.

Compact and sleek automatic

button.

dormakaba Accessibility

24 25

How can every­one
feel welcome?
Remove the barriers tophysical access.
When you plan a building, you are taking on responsibility fordesigning an environment that is barrier-free and accessible toeveryone. Barrier-free planning and building means designing anenvironment that is hospitable to all.

Breaking down barriers elegantly
Do legal requirements restrict freedom? No way.
After all, a consistent barrier-free policy helps
everyone. We offer plenty of solutions for this.
Our approach involves barrier-free solutions thatcan be integrated perfectly into the architecture.
In an elegant environment, we believe thattechnical processes should become one with thedesign of the doors. A sliding door operator isn’t
a device visible to guests nowadays, it’s a discreet
feature inside. When selecting the right opening/closing technology, the specific requirements ofthe property and its users are always the focal
point – ­regardless of norms and guidelines.

Touch-free access

Accessible access to essential facilities

Automatic door openings with ourBarrier-free access to sanitary facilities

The EASY OPEN technology of ourautomatic swing or sliding door

is essential for people with physicaldoor closers ensures optimum ease

operators for barrier-free access.

disabilities. For maximum hygiene,of passage.

access should be sensor-based andtouch-free

Easy to open
Fire safety without obstacles
In a hotel, there are always people on the move.
Everything seems under control as long as there
is no emergency. But you still have to plan for thiseventuality. That’s why our fire safety systems arealways designed to fulfil two functions:

unhindered access at all times and secure closing
in an emergency. Our solutions will help you meetthe combined requirements of fire safety andbarrier-free access. Even the most secure doors
can be opened on a day-to-day basis by children,­elderly people and disabled people with impaired
physical strength.
Easy to open
Our EASY OPEN technology has proved successful,especially for accessibility in accordance with DIN
SPEC 1104 and DIN 18040. It is used on almost all
our cam action door closers. We support you withall the details, with every door closer, hinged door
operator or emergency exit door, from planning
through implementation right up to the point ofoperation. Our specialists ­understand thecomplexity and conflicting objectives in hotels
Barrier-free access begins with skilled advice
and qualified service.

dormakaba Project planning and support

26 27

The ideal solutions adapt to your requirements. With dormakaba
as your solution provider for all access, security and management
systems for hotels, you will benefit from comprehensive consultancy services and solutions to optimize your operating processes
and enhance security, transparency and efficiency.

Project requirements review
Our specialists’ detailed reviews give a clear and complete understandingof your project’s requirements. We follow this up with a detailed proposal thatyou know is standards-compliant, the right fit for every aspect of your scheme
and ready to implement.
Fire & escape route evaluation
Drawing on our industry experience, we simplify the challenge of meeting fire
strategies and building regulations. Whatever the building type, our team canadvise on meeting your fire safety goals in the most practical and costeffective way.
Compliance with regulations & standards
Our qualified specialists provide expert advice and guidance on meeting
the requirements of all relevant industry standards and legislation.

How can you plan
more efficiently?
With expert support.

Project scheduling & risk assessment
Making sure automatic doors have a risk assessment in place at the design
stage is key to avoiding costly modifications and delays later. Our qualified
team of specialists will assess the risk and specify products with theappropriate safety features based on the exact application and user
type for your project.
Specification & design development
Our specifications and CAD drawings give you a detailed blueprint for yourproject before work starts. This is based on an in-depth risk assessment
and comes complete with all relevant standards compliancy certification,
independent test certification and Environmental Product Declarations.

BIM

BIM (Building Information Modelling)
Designed to simplify the critical journey from design to construction, ourextensive library of BIM objects gives you all the detail you need to accurately
and efficiently develop every element of our entrance systems.

dormakaba Service

28 29

There is no alternative to ensuring full functionality in all door
systems. The basis for this is a long lifespan and quality. But where
there is high people flow, things can sometimes go wrong. That’s
why we offer comprehensive services to ensure trouble-free
operation.

Maintenance
Planned maintenance is the routine of performing inspections, minor repairs,
cleaning, and upkeep, rather than waiting until something breaks down totake action. dormakaba Service Plan options are specifically designed tohelp you run your business smoothly and extend the life of your products.

How can a
hotel retain its
attractiveness?
By keeping on top
of maintenance.

Emergency and call-out and repair
Wherever you are, we are there for you. Our 2,000 service technicians in
40 countries will help you quickly and without complications, even in an
emergency. Impossible isn’t part of our vocabulary!

Modernization and upgrades
Physical products like doors are subject to punishing wear and tear, day
in and day out. Plus, regulations change, which means that even properly
functioning products need updates. And then there is software, which may
not wear out but will certainly need updating.
Installation
Our extensive range of products and solutions includes support fromdedicated project managers throughout the installation process. We offer fulltechnical support and advice throughout the design, planning, and installation
phases.
Consulting
Your goal is to ensure secure access for all your colleagues and visitors, andwe are here to support you during every project. We offer consultation bothfor the physical aspects of any project, and legal advice to help you meet any
local building requirements.

dormakaba Projects around the globe

You can put yourtrust in us.
Projects around the globe.
Chalets Liondes, St. Vigil, Italy

Hyatt Hotel in Düsseldorf, Germany

Designed by LISSONI CASAL RIBEIRO spa.

Bürgenstock, Obbürgen, Switzerland

The W Hotel, Brisbane, Australia

PARKROYAL Langkawi Resort, Malaysia

Shangri-La Shougang Park, Beijing, China

Kempinski Hotel, Mall of Emirates, Dubai, United Arab Emirates

Fairmont Makkah Clock Royal Tower, Saudi Arabia

Westin Hotel, Minneapolis, USA

Ramada Resort/Aquaworld, Budapest, Hungary

Our Sustainability Commitment
We are committed to fostering a sustainable development along ourentire value chain in line with our economic, environmental and social
Door

Electronic

HardwareAccess & Data

Mechanical

Lodging

Key Systems

Systems

Entrance

Service

responsibilities toward current and future generations.

Systems

Safe

Movable

Locks

Walls

WN 05463551532, 12/22, Integrated access solutions for the hotel and restaurant sector, D, 1.5, JP/LD, 12/18
Subject to change without notice.

dormakabaInternational Holding AG
Hofwisenstrasse 24
CH-8153 Rümlang
T +41 44 818 90 11
info@dormakaba.com
www.dormakaba.com