HarePoint Analytics for SharePoint Online
SaaS Agreement
HarePoint is a registered trademark of MAPILab Ltd. This license agreement is concluded
between MAPILab Ltd. (hereinafter MAPILab) and you (the collective User, an authorized
representative of a commercial or government organization, or private person). Access and usageof the SaaS product HarePoint Analytics for SharePoint Online (hereinafter the Service) by you
indicates your acceptance of all points of the license agreement set forth below. If you do notagree with the proposed Agreement, then you are obligated to refuse using the Service.

1. Definitions
The Service - the product, HarePoint Analytics for SharePoint Online, consists of the following
parts: the Azure service that collects and processes analytical data; the Azure web-application for
the Service administration; the Power BI service app for analyzing the collected analytical data.

2. Rights to the Service
2.1. All rights to the Service belong to MAPILab and are protected by copyright laws of theUnited Kingdom of Great Britain and Northern Ireland and by international treaties. This Service
is not sold, this Service is licensed.
2.2 This license agreement gives you the nonexclusive right to use the Service under the terms
and rules specified in this Agreement.
2.3 This license to use the Service may not be resold or transferred to third parties or rented
without the written permission of copyright holders.
2.4 The license does not grant the right to modify, decompile, disassemble, or clone the Service,
except in, and within the limits of, cases when such actions are expressly authorized by the law.
2.5. MAPILab may enhance and/or change the features of the Service as long as MAPILab does
not materially reduce the core functionality of the Service.
2.5 MAPILab reserves all rights that are not expressly stated in the license.

3. Licenses types
You may use the Service based on one of 2 licenses:
3.1 Trial License. Provided automatically for 30 days and to use the Service without any
limitation on service functionality for that. This Agreement presupposes that you are using theService and the Trial License with the intent to acquire a license for the Service after a successful

test period. MAPILab may contact you to discuss the progress of your testing of the Service andthe obtaining of a Subscription.
3.2 Subscription. This license provides use of the Service according to a chosen subscription planand that you can use the Service according to the limitations and capabilities of the given
subscription plan.

4 Licensing terms for the Service
4.1 The Service is licensed according to the following principle: active subscription shall cover
all SharePoint users in your environment whose data will be collected and processed by theService.

5. Disclaimer
5.1 MAPILab is not responsible for any loss of profit, or any other damages arising from the useor misuse of the Service. The Service is used at your own risk.
5.2 MAPILab will use commercially reasonable efforts to maintain the availability of the Service
24 hours per day, 7 days per week, and will utilize commercially reasonable practices to prevent
loss of your data. However, scheduled and unscheduled interruptions may occur. MAPILab does
not warrant or guarantee uninterrupted availability. MAPILab shall not be liable for theunavailability of the third-party Services that are connected to the Services provided under thisAgreement. Your is stored on Microsoft Azure servers and is subject to the Terms of Conditionsof the Microsoft Corporation.

6. Confidential information
6.1 Any information to which Azure service is provided access as part of the Service, as a resultof delegation of access rights by you to any resource or services of the user, is not saved by
MAPILab and is not given to any third party.
6.2 Statistical data concerning the User’s use of the Service, collected by the Service, isaccessible only to the User and MAPILab and is not provided to any third party.
6.3 Any log files of Service usage and other information about the User’s infrastructure which
has been given to MAPILab by the User shall be deemed confidential information.
6.4 MAPILab is obligated not to keep your confidential information for more than two years andto take all reasonable steps to protect it.
6.5 The fact that the User has acquired a license or licenses for the Service is not considered
confidential information unless otherwise stated, and may be mentioned on the Service websites
and in marketing materials.

6.6 The confidentiality policy in regard to any object or process not expressly mentioned in thisAgreement, is described in the MAPILab Privacy Policy.

7. Refunds
7.1 For testing of the Service, a Trial License is granted, according to Section 3. Failure on theUser’s side to test the Service adequately before buying it cannot serve as grounds for a refund.
7.2 If the User discontinues the use of the Service for reasons not connected with the specificfunctionality of the Service, any paid subscription cannot be canceled before the end of thebilling period (one month by default).
7.3 To obtain a refund it is necessary, but not sufficient in itself, to provide MAPILab, in any
convenient manner, a letter of request outlining the reasons why you want to have funds returned
for the Service.
7.4 You are obligated to assist employees of MAPILab in the research of the stated reason(s) fora refund and its (their) resolution in a timely manner, for up to 45 days from the acknowledged
reception of your refund request.

8. Technical support and Service updates
8.1 The price of the Subscription for the Service includes the cost of technical support andupdates.
8.2 You must have a competent technical staff to run and maintain the Service and to serve as thecontact point with the MAPILab technical support service.
8.3 All requests for technical support must be made through the online support system on the siteof the Service.
Violation of the terms of this SaaS License Agreement shall result in the automatic terminationof the license to use the Service and could result in administrative and / or criminal prosecution.