Loss Prevention Services
Protecting Our Global Community of Customers

SafetySkills Learning Management System
Getting Started Administrator Reference Guide

Getting Started Administrator Reference Guide
Welcome to SafetySkills,
The information in this guide will walk you through how to manage your account and start training assoon as possible. Each link will take you to a SafetySkills help article with step-by-step instructions,images and videos.
If you have any questions during this process, please feel free to reach out to SafetySkills help desk
at support@safetyskills.com or by clicking the “Support & Feedback” tab at the bottom left of any
page on the LMS.
Your Account
Logging In

How to Login for the First Time

Editing Display Settings
How to Create a Custom Welcome EmailCustomizing Views


How to Customize Table Views by Adding and Removing Columns

Acquiring Credits
Tokio Marine America will provide your account with a limited number of credits for preview purposes.
Once you have planned your training with the number of employees expected to be trained and thenumber of courses to be assigned, please contact your Loss Control Representative orcs.tokiotraining@tmamerica.com to discuss credits needed.
Please keep in mind that Administrator level users, except Report Administrators, can view and demo
Courses without using credits, see the Course Content section. Therefore, if there aremanagement/supervisor level people in your organization that would like to review courses, consider
adding them as Administrator level users to conserve credits.

A service of the Tokio Marine America Loss Control Department.
TMM is committed to the highest customer trust.
We exist to deliver ANSHIN (safety, security and peace of mind) to our customers by providing the highest quality services.
The information contained in SafetySkills is for reference purposes only and is not intended to provide legal, technical or other definitive advice. Tokio Marine Management, Inc. declaims all warranties
whatsoever. | © 2023 Tokio Marine America, All Rights Reserved.

Tokio Marine America (TMA) is the marketing name for Tokio Marine America Insurance Company (TMAIC), Trans Pacific Insurance Company (TPI), and TNUS Insurance Company (TNUS).

Getting Started Administrator Reference GuideUser Management
Adding Your UsersUser Types in the SafetySkills LMS
How to Configure Custom Fields/Attributes for Learners
How to Add a Single User
How to Add Multiple Users

Resetting Users Passwords
How to Reset a User’s Password

Please note: SafetySkills help desk has the ability to reset a user’s password as long as they email from anemail address listed on their account. The owner of an account can determine a custom password policy, ifneeded. Feel free to contact support@safetyskills.com to setup a custom password policy for your account.
Editing Users

How to Edit Employee Data for Single and Multiple Users
How to Deactivate and Reactivate Users

Creating Groups

How to Create Groups
How to Associate Groups for Admins to Manage

Course Content
SafetySkills Course Catalog
The SafetySkills course catalog is accessible through the “Courses” tab in youraccount.
 From this page, you can export the entire list with any column you choose.

A service of the Tokio Marine America Loss Control Department.
TMM is committed to the highest customer trust.
We exist to deliver ANSHIN (safety, security and peace of mind) to our customers by providing the highest quality services.
The information contained in SafetySkills is for reference purposes only and is not intended to provide legal, technical or other definitive advice. Tokio Marine Management, Inc. declaims all warranties
whatsoever. | © 2023 Tokio Marine America, All Rights Reserved.

Tokio Marine America (TMA) is the marketing name for Tokio Marine America Insurance Company (TMAIC), Trans Pacific Insurance Company (TPI), and TNUS Insurance Company (TNUS).

Getting Started Administrator Reference GuideYou can also click on any course name to view the course demo and anyother information such as estimated duration and download the course
syllabus.

Training
Assign Training
Manually How to Create a Manual Assignment
Automatic Assigning
 How to Create Automatic Assignments
 How to Import a Complete Training Matrix
 How to Resolve Training Matrix Upload Errors

Track Offline/In-Person TrainingHow to Create and Manage Sessions
What to do if Learners are not displaying in a session
How to Train Your Users with Group Mode

Edit AssignmentsHow to Edit Existing Assignments
Sending Reminder Emails
Un-assigning a course

How to Take Training

How to Take Training
How to Print a Certificate for Completed Training

A service of the Tokio Marine America Loss Control Department.
TMM is committed to the highest customer trust.
We exist to deliver ANSHIN (safety, security and peace of mind) to our customers by providing the highest quality services.
The information contained in SafetySkills is for reference purposes only and is not intended to provide legal, technical or other definitive advice. Tokio Marine Management, Inc. declaims all warranties
whatsoever. | © 2023 Tokio Marine America, All Rights Reserved.

Tokio Marine America (TMA) is the marketing name for Tokio Marine America Insurance Company (TMAIC), Trans Pacific Insurance Company (TPI), and TNUS Insurance Company (TNUS).

Getting Started Administrator Reference GuideReporting
How to Customize Table Views by Adding or Removing Columns
How to Determine the Report You NeedHow to Create and Run Reports
How to Run a Report for All Incomplete Assignments
How to Run a Report for Overdue Assignments
How to Run a Summarized Compliance Report
How to Run a Report for Assignments Completed Quarterly

Troubleshooting

SafetySkills LMS Minimum and Recommended Technical Requirements

How to Clear Your Cache

For more information contact us at (888) 525-2942 or email us at CS.TokioTraining@tokiom.com.

A service of the Tokio Marine America Loss Control Department.
TMM is committed to the highest customer trust.
We exist to deliver ANSHIN (safety, security and peace of mind) to our customers by providing the highest quality services.
The information contained in SafetySkills is for reference purposes only and is not intended to provide legal, technical or other definitive advice. Tokio Marine Management, Inc. declaims all warranties
whatsoever. | © 2023 Tokio Marine America, All Rights Reserved.

Tokio Marine America (TMA) is the marketing name for Tokio Marine America Insurance Company (TMAIC), Trans Pacific Insurance Company (TPI), and TNUS Insurance Company (TNUS).