Important
NoticeSaitama Prefectural Council of Social Welfare[FY 2024 Edition]

Special loans such as emergency small amount funds due to the impact of the COVID-19 pandemic

Guidance on applying for repayment forgiveness
Those who have received a "Comprehensive Support Fund Re-lending" underthe emergency small amount funds and other special loans for COVID-19 and are
exempt from inhabitants tax for FY 2024 may be eligible for repayment
forgiveness for the "Comprehensive Support Fund Re-lending".
* Even if you have previously applied for and been granted exemption from repayment of the "Emergency Small
Amount Funds," "Comprehensive Support Fund (Initial Loan)," or "Comprehensive Support Fund (Extension)," youare required to re-apply.

◆ Check the table below and refer to the relevant pages to see whether you are
eligible for an exemption.
Is the borrower currently the head of household on the certificate of residence?
NO
YES

Was the current head of household in the same household as the borrower at
the time of the loan application?
YESNO

Are both the borrower and the head of household
exempt from both per-capita and per-income
inhabitants tax for FY 2024?

Is the borrower exempt from both per-capita andper-income inhabitants tax for FY 2024?
NO

YES

Target pages:

P.2, P.4-5

You are eligible
for exemption

Target page:

NO

YES

P.6

Target pages:

You are not eligible for
exemption

P.3-5

Target page:

You are eligible
for exemption

P.6

You are not eligible for
exemption◆ Information in this guide1 Applying for repayment forgiveness (for those who are eligible for exemption)
2 Future repayments (for those who are not eligible for exemption)
3 Other Information

・・・・・・ P.2-5

・・・・・・・・・・・・・・・・・・・・ P.6

・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・ P.7

4 For those who do not understand Japanese (For Foreigners)[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare, Repayment andExemption of COVID-19 Special Loan Section[Telephone Number] 050‐2018‐1839[Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html

1・・・・・・・・・・・・・・・・・・ P.8

1. How to apply for repayment forgiveness(for those who are eligible for exemption)

If you were guided to P.2, P.4-5 as a result of theflowchart(1) Necessary application documents
Self-checkcolumnNecessary documents for application

No.

Certificate of residence (original) *Copies not accepted

(1)

(2)

* Be sure to send a certificate of residence that meets all of the following
four conditions.
･ Bearing the name of the head of the household and relationship to the headof the household･ It states that it is "certified to be an authentic copy of the original certificate ofresidence for all members of the household"･ It does not include the applicant's Individual Number (MyNumber)･ It was issued within the last 3 months

The borrower’s Certificate of tax exemption for FY 2024 (original)*Copies not accepted□□* Which shows that both per-capita and per-income tax are exempted

A completed application for repayment forgiveness(3)* Right side of the enclosed A3 form
Please check the example on P.4 and make sure you fill in everything correctly.

□(2) Application deadline
By Monday, September 30, 2024 * Postmarked* Please note that if you miss the application deadline, the amount of repayment forgiveness may
not be a full exemption.

(3) How to submit the application documents
Please insert the above documents (1) to (3) in the enclosed return envelope (green) and mail it.
* If there are any omissions in the application form or any deficiencies in the required
documents, the documents will have to be resubmitted, which will delay the review process, so
please check the contents carefully.
Please also be sure to read P.4-5.
(1) Certificate ofresidence(2) Certificate of tax exemption
for FY 2024

SampleSample2(3) Application form for
repayment forgiveness

Return envelope1. How to apply for repayment forgiveness(for those who are eligible for exemption)

If you were guided to P.3-5 as a result of the flowchart(1) Necessary application documents
Self-checkcolumnNecessary documents for application

No.

Certificate of residence (original) *Copies not accepted

(1)

(2)

* Be sure to send a certificate of residence that meets all of the following four
conditions.
･ Bearing the name of the head of the household and relationship to the headof the household･ It states that it is "certified to be an authentic copy of the original certificate ofresidence for all members of the household"･ It does not include the applicant's Individual Number (MyNumber)･ It was issued within the last 3 months

The borrower’s and the head of the household’s Certificate of tax
exemption for FY 2024 (original) *Copies not accepted* Which shows that both per-capita and per-income tax are exempted*Two documents are required; the borrower and the head of the household.

A completed application for repayment forgiveness(3)* Right side of the enclosed A3 form
Please check the example on P.4 and make sure you fill in everything correctly.

□□□(2) Application deadline
By Monday, September 30, 2024 * Postmarked* Please note that if you miss the application deadline, the amount of repayment forgiveness may
not be a full exemption.

(3) How to submit the application documents
Please insert the above documents (1) to (3) in the enclosed return envelope (green) and mail it.
*If there are any omissions in the application form or any deficiencies in the required documents,
the documents will have to be resubmitted, which will delay the review process, so please checkthe contents carefully.
Please also be sure to read P.4-5.
(1) Certificate ofresidence(2) Certificate of tax exemption for FY 2024

SampleSample*Two sheets, one for the borrower and one forthe head of the household

3(3) Application form for
repayment forgiveness

Return envelope1. How to apply for repayment forgiveness(for those who are eligible for exemption)

If you were guided to P.2,

If you were guided to P.3-5 asa result of the flowchart

P.4-5 as a result of theflowchart(4) Entry example of the Application form for repayment forgivenessDo not fill in
If you were guided to P.2, P.4-5

If you were guided to P.3-5

Check theapplicable items

Please be sure toenter your fullname.

Do not fill in4

Please be sure toenter:･ Date filled out･ Signature･ Telephone number1. How to apply for repayment forgiveness(for those who are eligible for exemption)

If you were guided to P.2,

If you were guided to P.3-5 asa result of the flowchart

P.4-5 as a result of theflowchart(5) Certificate of tax exemption

What is a certificate of tax exemption which shows that you are exempt from both the"per capita" and "per income" portions of inhabitants tax?
･ This refers to a document issued by the municipal office in your area that certifies the amount of tax to be
paid by an individual.
･ If you have not filed an income tax return or made a year-end tax adjustment, a certificate of tax exemption
may not be issued unless you file an inhabitants tax return.
･ The Saitama Prefectural Council of Social Welfare cannot answer questions about how to file an inhabitants
tax return or the tax-related questions such as the following. Please contact the taxation department of themunicipal office in your area.
Ex.) ･ How to obtain or receive a Certificate of tax exemption･ How to confirm that you are exempt from inhabitants tax･ How to obtain a certificate of tax exemption if you have not filed an income tax return, etc.

(6) Re-check before applying*If there are any omissions in the application form or any deficiencies in the required documents,
the documents will have to be resubmitted, which will delay the review process, so please checkthe contents carefully.
No.

Things to Check

Self-checkcolumn(1)

Have you checked the flowchart on P.1 to see if you are eligible for an
exemption?

□(2)

Check the repayment forgiveness application form to see if it has been dated,
signed, and a phone number entered.

□(3)

Does the certificate of residence bear the name of the head of household andrelationship to the head of the household, and has the original (copies are notaccepted) been enclosed?

□(4)

Is the certificate of tax exemption the original (copies are not accepted) of theborrower's (or both the borrower and the head of the household) certificate of tax
exemption for FY 2024?

□(5)

Does the certificate of tax exemption state that both the per-capita and perincome tax are exempt?

□[Application Deadline] By Monday, September 30, 2024
* Postmarked.
* If you miss the application deadline, the amount of repayment forgiveness may not be a full exemption.

(7) Results of review･ Notification regarding whether an exemption is granted will be sent from July 2024 onwards.
･ Please do not contact us to inquire about individual review status.
(Please wait until you receive notification of the results.)52. Future repayments (for those who are not eligible for exemption)

For those guided to P.6 as a result of the flowchart
If you are not eligible for repayment forgiveness you will be required to repay the loan.
Please see below for information on when repayments will start and the repayment method.

(1) Schedule for future repayments
・Repayments will start from January 2025.
･ We plan to send a "Notice of Start of Repayment" from around September 2024.
Reiwa 6(2024)
May

June

July

AugustReiwa 7(2025)

September

October● Sending thisdocument

November

December

Notice of Start of
Repayment

January

February● Start of
repayment(2) Repayment method
There are two methods of repayment : “direct debit” and “payment at a convenience store(payment slip)”.
[If you wish to use direct debit] (It will take about 2-3 months to register)→ A procedure is required, so please check the Saitama Prefectural Council of Social Welfare website orcontact us via the information below.
[If you have completed the direct debit procedure in the past]→ You will be required to perform the procedure again only if you wish to change your direct debit account.
* The direct debit account cannot be changed for each fund type.
[If you do not wish to use direct debit or have not completed direct debit registration]→ We will send you a payment slip for convenience store payment.

[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare
Repayment and Exemption of COVID-19 Special Loan Section[Address] 2-11-27 Kami-ochiai, Chuo-ku, Saitama-shi, Saitama 338-0001[Telephone Number] 050‐2018‐1839[Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html[Requests]･ We do not accept documents directly. Please refrain from bringing your documents to this office.
･ It may be difficult to get through by phone immediately after receiving this notice.
･ Documents will not be returned once submitted.

63. Other Information
If you have changed your name, address, etc., please submit a "Notification of Change of Name, etc."
along with the required documents listed below.
* The Notification of Change of Name, etc. can be downloaded from the URL in the Application and Inquiries
section below.
* If this form is not submitted, you may not receive any future information regarding repayment.
Details of change

Required documents

Certificate of residence (original) *Copies not accepted

Change ofaddress･ Bearing all members of the household at the previous address and current
address･ It does not include the members’ Individual Numbers (MyNumbers)･ Issued within the last 3 months* If you have changed your address 2 or more times since applying for the loan, please
enclose the records of deletion of the certificates of residence or the supplementaryfamily register attachment, as appropriate, so that the history of your relocations up
to the present can be traced.

Certificate of residence (original) *Copies not accepted
Change of first/last
name･ Bearing all members of the household with their new and former family name･ It does not include the members’ Individual Numbers (MyNumbers)･ Issued within the last 3 months

The borrower has
diedRecord of deletion of the certificate of residence (issued within the last 3
months) or a copy of the death certificate◆ FAQs about exemption applications and repayment forgiveness
It is posted on the Saitama Prefectural Council of Social Welfare's website(and will be updated when needed).
https://www.fukushi-saitama.or.jp/site/problem_33.html◆ List of self-reliance support consultation agencies”Self-reliance support consultation agencies" are consultation services for all kinds ofproblems in daily life, and are located throughout Japan.
If you have any problems in your daily life, such as wanting to work but not being able
to, or not having a place to live, please consult with your local consultation office.
https://www.mhlw.go.jp/content/000707280.pdf[For Applications and Inquiries]

Saitama Prefectural Council of Social Welfare
Repayment and Exemption of COVID-19 Special Loan Section[Address] 2-11-27 Kami-ochiai, Chuo-ku, Saitama-shi, Saitama 338-0001[Telephone Number] 050‐2018‐1839[Reception Time] Weekdays 9:00 am to 5:00 pm
https://www.fukushi-saitama.or.jp/site/problem_33.html[Requests]･ We do not accept documents directly. Please refrain from bringing your documents to this office.
･ It may be difficult to get through by phone immediately after receiving this notice.
･ Documents will not be returned once submitted.

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４ にほんごが わからない かたへ（For Foreigners）
このあんないは しょうかんの めんじょ の しんせい にかんする ごあんないです。
にほんご が わからない かたは、コールセンターに でんわ してください。
phone number 050-2018-1839 open/closed 平日 9:00 ～17:00
This is a guide to applying for repayment forgiveness.
For those who do not speak or read Japanese, please contact our call center.
Tel.: 050-2018-1839 Opening hours: weekdays from 9 a.m. to 5 p.m.
本通知是关于申请免除偿还的通知。
如果您不懂日语，请致电呼叫中心。
电话号码：050-2018-1839 服务时间：工作日9:00～17:00
본 안내는 상환 면제 신청에 관한 안내입니다.
일본어를 모르시는 분은 콜센터로 전화 주시기 바랍니다.
전화번호: 050-2018-1839 접수 시간: 평일 9:00~17:00
Estas são orientações relacionadas à solicitação de isenção de pagamento.
Caso não entenda japonês, telefone para a central de atendimento.
Telefone: 050-2018-1839 Horário de atendimento: nos dias úteis, das 9h às 17hHướng dẫn này là hướng dẫn về việc nộp đơn xin miễn hoàn trả.
Quý vị không biết tiếng Nhật vui lòng gọi đến Tổng đài.
Số điện thoại: 050-2018-1839 Thời gian tiếp nhận: 9:00 ~ 17:00 các ngày thường trong tuầnAng gabay na ito ay tungkol sa pag-apply para sa exemption sa pagbabayad.
Mangyari lamang na tumawag sa call center kung hindi nakakaintindi ng wikang Hapon.
Telepono: 050-2018-1839 Oras ng tanggapan: 9:00 am - 5:00 pm (karaniwang araw)यो जानकारी ऋण मोचनको लागि आवेदन ददने सम्बन्धी सचू ना हो।
जापानी भाषा नबुझ्ने व्यक्तिले कल सेन्टरमा फोन िनहु ोस ्।फोन नम्बर: 050-2018-1839 खलु ा समय: सोमबार~शक्रु बार 9:00~17:00 (सार्वजननक बबदाको ददन बाहे क)
Bu kılavuz geri ödemeden muafiyet başvurusu hakkındadır.
Japonca bilmiyorsanız, lütfen çağrı merkezini arayın.
Telefon numarası: 050-2018-1839 Danışma saatleri: Hafta içi 9:00-17:00【Application and contact details】

Saitama prefectural council of Social welfare
Repayment and Exemption of Special Loan Section【Address】 2-11-27 kamiochiai, Chuo-ku, Saitama-shi, Saitama 338-0001【Contact Number】 050-2018-1839【Reception Time】 9:00~17:00（on weekdays)
https://www.fukushi-Saitama.or.jp/site/problem_33.html【Notes】・This venue does not receive documents.
Please do not carry out procedures by bringing documents here.
・Note that it may be difficult to contact the call center by phone
immediately after you receive this notice.
・Note that submitted documents cannot be returned.

8