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HAWAII PALMS ENGLISHSCHOOLSTUDENT HANDBOOK

THE ISLAND’S OHANA SCHOOL

2270 KALAKAUA AVE, SUITE 711
HONOLULU, HAWAII 96815 USA
PHONE: (808) 922-3535
FAX: (808) 922-3559
E-MAIL: INFO@ENGLISHSCHOOLHAWAII.COMMISSION STATEMENT
The mission of Hawaii Palms English School is to provide non-native
speakers of English of all ages, levels, and nationalities with a comfortable
place in which to immerse themselves in a foreign culture and improvetheir language skills. We strive to provide students with a high-quality
learning experience that will inspire them to become global citizens, aswell as to serve as a link between cultures in order to promote crosscultural understanding and interaction. To this end, we rely on theprofessionalism, expertise, and warmth of teachers and staff.
Being the island’s “ohana” school, our aim is to create an atmosphere of
an English-speaking home away from home.

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ENGLISH PROGRAMSENGLISH INTENSIVE COURSE
Our English Intensive Course consists of 3 hours and 50 minutes of
instruction a day, Monday through Thursday, from 9:00AM to 12:50PM (orfrom 12:30PM – 4:20PM depending on availability). The course focuses on
improving students' communication skills through listening, speaking,pronunciation, grammar, vocabulary, and reading and writing exercises,with a strong emphasis on oral communication.
Each term in our English Intensive Program takes 12 weeks to complete;each term is in turn made up of three sessions, each one lasting 4 weeks.
Students in our Intensive Program must enroll for a minimum of one
week. There are three English Intensive levels:•••

Green (A1-A2) – Evolve 2: Full Contact
Red (A2-B1) - Evolve 3: Full Contact
Blue (B1+) - Evolve 4: Full Contact

ELECTIVE CLASSES
Elective Classes at Hawaii Palms English School are offered Monday
thru Friday, from 1:30PM to 4:30PM. Electives are for students who wish to
supplement their English Intensive Course, or for those who wish to focus
their studies on a particular aspect of the language.
We have two levels of studies:••

Pre-intermediate/Intermediate
Upper-intermediate/Advanced

We offer the following Elective Classes:
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Survival English
Conversation
Headlines
DebatesGrammarIdioms & Slang
Vocabulary
Conversation Club

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TOEIC CLASSOur TOEIC Preparation Course is held Monday through Thursday, from
1:30PM to 3:30PM, and is designed to help students achieve a higher TOEIC
score. We use General English to discuss how the exam is structured, whatstrategies should be used, and what skills should be developed. This classdoes not "teach to the test"; rather, it helps students improve thelanguage skills they need in order to do well on the TOEIC test and, in turn,helps students improve their general knowledge of English. On Fridays,
students take a practice test at 10:30AM – 12:30PM
Students in the TOEIC Course must enroll for a minimum of one week.
This class is only for students who are:•

Intermediate and above

INTENSIVE TEXTBOOK DESCRIPTIONEVOLVE, First Edition is an English series that gets adult and young-adultlearners speaking with confidence. This student-centered course covers all
skills and focuses on the most effective and efficient way to makeprogress in English.
The Level 2 Student’s book is designed for students beginning to build on
basic grammar structures and vocabulary. Focus is on the real-life
applications of the language to allow students to be comfortable with
their language skills in situations they may encounter outside of class.
Topics such as work, school, exercise, travel, and the Internet arepresented using real-world strategies to manage communication
successfully. The Student’s Book contains 12 units that feature extensive
speaking practice which helps students build confidence to use theirlanguage skills beyond the classroom. Progress checks throughout thebook and access to a self-study app allow students to monitor andsupplement their own learning.
The Level 3 Student’s book is designed for students ready to expand on
familiar grammar structures and vocabulary. Focus is on the real-life
applications of the language to allow students to be comfortable with
their language skills in situations they may encounter outside of class.
Topics such as personality, technology, environment, and entertainment
are presented using real-world strategies to manage communication
successfully. The Student’s Book contains 12 units that feature extensive
speaking practice which helps students build confidence to use theirlanguage skills beyond the classroom. Progress checks throughout the!

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book and access to a self-study app allow students to monitor andsupplement their own learning.
The Level 4 Student’s book is designed for students who are able to speakwith a high degree of grammatical control and can express viewpoints on
general topics. Focus is on the real-life applications of the language toallow students to be comfortable with their language skills in situations
they may encounter outside of class. Topics such as accomplishments,
community, communication, and lifestyles are presented using real-world
strategies to manage communication successfully. The Student’s Book
contains 12 units that feature extensive speaking practice which helps
students build confidence to use their language skills beyond theclassroom. Progress checks throughout the book and access to a selfstudy app allow students to monitor and supplement their own learning.
TOEIC TEXTBOOK DESCRIPTION
Essential Words for the TOEIC provides an excellent structure forhelping students improve their English language skills and prepare for the
TOEIC exam. The textbook is divided into 50 lessons, each of which isorganized by a topic and broken down into the following skills:
Vocabulary, Word Families, Words in Context, and a Practice Section thatuses the unit’s vocabulary in real-test exercises (Listening and Reading
Comprehension). Each unit presents real TOEIC test examples, useful
vocabulary required for the test, and strategies for analyzing language
function. The textbook facilitates the use of general English to discuss how
the exam is structured, what strategies should be used, and what skills
should be developed. At the same time, general English is used to explain
problems and to expand into other areas. By helping students prepare forthe test, Essential Words for the TOEIC will also help them improve theiroverall English level.

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INTENSIVE LEVEL DESCRIPTIONSPINK (Pre-Beginner: Pre A1 – A1)
PRODUCTION – Students in Pink can…
• Use a basic repertoire of words and simple phrases to answer simple questions about
personal details, very familiar topics, and immediate needs• Manage very short (often rehearsed) sentences, but they often do not have enough
vocabulary or grammar knowledge to express themselves• Understand and use familiar everyday greetings and expressions• Interact in a simple way, but communication is dependent on repetition, rephrasing,and repair following a slower rate of speech
GRAMMAR – Students in Pink should be able to grasp the following grammar points:••

I am, you are
What’s…?; It’s…

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Is/arePrepositions ofplace
Simple present
Be going to

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Simple past
Possessive adjectives; possessive’s••

There’s, There areCount and non-countnouns
Present continuous
A lot of, some no••

Information questions with be
Like to, want to, need to, have to••This and these
was/were••a/an; adjectives before nouns
Can and can’t for ability; well

GREEN (Beginner: A1 – A2)
PRODUCTION – Students in Green can…
• Speak using basic sentence patterns with memorized phrases and groups of a
few words and formula• Understand frequently used expressions in areas of most immediate relevance(very basic personal and family information, shopping, local geography, andemployment)• Interact in a simple way, but very short utterances, pauses, false starts, andreformulation are very evident• Answer questions and respond to simple statements, however they are rarely
able to understand enough to keep conversation going on their own accord
GRAMMAR – Students in Green should be able to grasp the following grammar points:
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Have toBe like
Simple present
Makingpredictions
Present
continuous
Present perfect

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Be going to
Determiners
Quantifiers
If and when

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Be-verb statements and questions
This / that one, these / those ones
Simple past statements and questions
Possessive adjectives and pronouns•

Giving reasons with to andfor
Relative pronouns•

Comparatives and superlatives•

RED (Intermediate: A2 – B1)
PRODUCTION – Students in Red can…
• Manage sufficient enough vocabulary to talk about topics like family, hobbies,
interests, work, travel, and current events, even if unprepared• Give reasons and explanations for opinions and plans• Describe dreams, hopes, and ambitions• Speak with reasonable accuracy with frequently used routines and patterns in
predictable situations, although some hesitations and circumlocutions areevident• Initiate, maintain, and close simple conversations on familiar topics or personal
interests
GRAMMAR – Students in Red should be able to grasp the following grammar points:•

Passive•

Comparisons••

InformationquestionsIndirect questions
Present perfect••

Simple past
Past continuous

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ArticlesModals for advice
Be going to and will
Indefinite pronouns

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Quantifiers
Phrasal verbs
Used toReported speech•••Present perfect continuous
Modals: necessity, prohibition, &permission
Present continuous
Present and future real conditionals
Present and future unreal conditionals•

BLUE (Advanced: B1+)
PRODUCTION – Students in Blue can…
• Express viewpoints on most general topics like relationships, the media, selfimprovement and business• Grasp the language enough to share their opinion as well as advantages anddisadvantages on topical issues• Speak with a high degree of grammatical control and do not make errors whichcause misunderstanding• Can initiate discourse, take turns when appropriate, and end a conversation,although not always elegantly• Help the discussion along, especially on familiar ground• Manage stretches of language with a fairly even tempo with few noticeably
long pauses
GRAMMAR – Students in Blue should be able to grasp the following grammar points:
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Dynamic and stative
verbs
Real conditionals
Clauses with after, until,
when
Too and enough
Modifying comparisons
Gerund and infinitive•

Adding emphasis•••

Past perfect
I wish••Was/were going to, was/were supposedtoProhibition, permission, obligation
Modals of speculation, past probability•••

Passive
Causative verbs
Unrealconditionals•••

Reported statements and questions
Subject and object relative clauses
Substitution and referencing

ORANGE (Advanced 2: B2)

PRODUCTION – Students in Orange can…
• Understand the main ideas of complex text on both concrete and abstract
topics, including technical discussions in his/her field of specialization• Interact with a degree of fluency and spontaneity that makes regular interaction
with native speakers possible without strain for either party• Produce clear, detailed text on a wide range of subjects and explain aviewpoint on a topical issue giving the advantages and disadvantages ofvarious options• Use the language fluently, accurately and effectively on a wide range ofgeneral, academic, vocational or leisure topics, marking clearly the relationships
between ideas• Follow extended speech and complex lines of argument, provided the topic isreasonably familiar, and the direction of the talk is signposted by explicit markers• Give clear, systematically developed descriptions and presentations, withappropriate highlighting of significant points, and relevant supporting detail
GRAMMAR – Students in Orange should be able to grasp the following grammar points:• Present habits, past habits • Passives• Gerunds and infinitives• Comparatives and• Reflexive• Modal-like expressions with besuperlatives
pronouns• Non-gradable adjectives• Real and unreal• Reported speech with modal verbs
conditionals• Relative pronouns• Conditionals:• Adverbs with adjectives and adverbs
alternatives• Reduced relative clauses• Narrative tenses• Making non-count nouns countable• Present participles• Causative verbs• Adding emphasis: so…that, such…that,
even, only
• Wishes and regrets• Future forms

PURPLE (Advanced 3: C1)

PRODUCTION – Students in Purple can…
• Take part almost effortlessly in any conversation with clear, smoothly-flowing,
well-structured speech• Express themselves clearly in an appropriate style on a wide range of topics(general, academic, professional, leisure)• Use idiomatic expressions and colloquialisms to formulate ideas and opinions• Give detailed descriptions of complex subjects integrating sub-themes,
developing particular points, and rounding off with an appropriate conclusion• Take turns, reference, make allusions, and interact with ease in a conversation
GRAMMAR – Students in Purple should be able to grasp the following grammar points:• Future perfect and future• Reduced relative• Continuous infinitives
continuous
clauses• Uses of will
• Clefts• Simple past for unreal situations• Uses of would• Questions words• It constructions
with -ever• Variations on past unreal• Adverbials• Subject-verb agreement
conditionals• Commenting on the past
• Phrases with get• Articles• Quantifiers and• Referencing• The present subjunctive
prepositions in relative
clauses• Perfect infinitive• Phrases with as• Participle phrases in initial position
Revised September 2023

ELECTIVE LEVELS

Level 1 (A2/B1)

Green/Red students

Students in Level 1 can…
• Speak using basic sentence patterns with memorized phrases and groups of a few words and formula• Interact in a simple way, but very short utterances, pauses, false starts and reformulation are very
evident• Understand frequently used expressions in areas of most immediate relevance (very basic personal andfamily information, shopping, local geography, employment, experiences…)• Answer questions and respond to simple statements. However, they are rarely able to understandenough to keep conversation going on their own accord• Possibly speak accurately with frequently used routines and patterns in predictable situations, but
circumlocutions and pauses occur often• Communicate about a variety of topics with recurring errors and with limited confidence

Level 2 (B2 – C2)

High Red/Blue students

Students in Level 2 can…
• Express viewpoints on most general topics, like relationships, the media, self-improvements, business…
• Share their opinion as well as advantages and disadvantages on topical issues• Speak with a high degree of grammatical control and do not make errors which cause
misunderstanding• Initiate discourse, take turns when appropriate, and end a conversation, although not always elegantly• Help the discussion along, especially on familiar ground• Manage stretches of language with a fairly even tempo with few noticeably long pauses• Possibly use idiomatic expressions and colloquialisms to formulate ideas and opinions

Revised September 2023!

HAWAII PALMS! ENGLISH SCHOOL
2024 CALENDAR
MONDAY – THURSDAY 8:30AM – 4:30PM
FRIDAY 10:00AM – 4:30PM
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INTENSIVE COURSE:
Students can join the course on any Monday. Our terms begin on these dates:

DECEMBER

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NOVEMBERSOCTOBERSEPTEMBER

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ELECTIVE CLASSES:
Students can start taking Elective classes any day.

Our Intensive Course terms end on these dates:
School is closed on weekends and on the following holidays:
T. (808) 922-3535

www.EnglishSchoolHawaii.com

KIDS & TEENS PROGRAM

2023 ELECTIVES SCHEDULE
1 TICKET = 1 CLASS = 50 MINUTES = $30
2 LEVELS: LEVEL1, LEVEL2
Level 1High-Beginner to Low-intermediate students (A2 - B1)

Level 2High-Intermediate to Advanced students (B2 - C2)

All Levels

Beginner to Advanced students (A1 - C2)
Classes taught via ZOOM. Beginner to Advanced students (A1 - C2)

OnlineTIME

MONDAYTUESDAYWEDNESDAY

THURSDAYFRIDAY

1:30pm2:20pmConversation 1

Survival 1

Conversation 1

Survival 1

Conversation 1

Conversation 2

Headlines 2

Conversation 2

Headlines 2

Conversation 2

2:35pm3:25pmGrammar 1

Vocabulary 1

Grammar 1

Vocabulary 1

Grammar 1

Grammar 2

Vocabulary 2

Idioms/Slang 2

Debates 2

Grammar 2

Conversation Club

OnlineConversation Club

Conversation Club

3:40pm
4:30pmOnlineConversation Club
Conversation ClubFLEXIBLE TICKET PROGRAM TO FIT YOUR OWN SCHEDULE
ELECTIVE TICKET PRICESRegistration Fee:

$150

1 Elective Ticket:$30

1 Non-registered Ticket:$40

1 Ticket = 1 Class
Buy 10 Tickets, get 11 Tickets
Buy 20 Tickets, get 25 Tickets!
HAWAII PALMS ENGLISH SCHOOL
www.EnglishSchoolHawaii.com

info@EnglishSchoolHawaii.com(808)922-3535

Elective Classes
CONVERSATION CLASSThis popular class gives you a chance to use your English in a fun and social way. The 50-minute class isspent communicating with a small group about a topic chosen by your teacher. The teacher facilitates theconversation, but the focus is the students, who have a chance to talk about themselves and learn about
their classmates. Topics include Food, Travel, Family, and more. Using your English in a relaxed and naturalenvironment will help you improve your fluency and confidence.
GRAMMAR CLASSThe target of this class is to improve your understanding and usage of English grammar. Each class, yourteacher chooses one grammar point on which to concentrate. Examples of a grammar class are: the use of
Prepositions, Present Perfect, and Phrasal Verbs. Students are introduced to the grammar structure before
being given a chance to practice and use it.
SURVIVAL CLASSThis class is designed for beginner and pre-intermediate level students who need to practice the language
in real-world situations, where you can gain important language skills relevant to your daily life in Hawaii.
For example, you will learn English expressions for how to take the bus, go shopping, or talk about health.
IDIOMS AND SLANG CLASSYou’ll get a kick out of this class and will be able to keep up with native speakers! Don’t go bananas when
you don’t understand a new expression; just ask your teacher. You’ll be on cloud nine when you take thisclass and learn many new English expressions. It really is a piece of cake.
HEADLINES CLASSThis elective class is a discussion about current events in the news. As a class, we will go over someheadlines, read an introductory paragraph, and ask/answer questions about the news topic in order to havea guided discussion.
DEBATES
Debates class gives students the opportunity to share opinions on a topic chosen by the teacher. Students
practice communicating ideas while defending a point of view. Interesting discussions can take place in thisclass offered only to Level 2 students.
VOCABULARY CLASSThis class focuses on introducing, understanding, and practicing English vocabulary that is divided into
categories. The purpose of this elective is for students to expand their overall usage of English words inorder to better understand spoken and written English, as well as to be able to communicate more clearly.
CONVERSATION CLUBThis mixed-level class is spent communicating with a small group about a topic chosen by your teacher. The
teacher facilitates the conversation, but the focus is the students, who have a chance to talk about
themselves and learn about their classmates. This class is offered to students of all levels.

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ADMISSION POLICY
Students from all nationalities are welcome to apply for admission at Hawaii
Palms English School. Hawaii Palms English School does not discriminate against any
race, nationality, gender, sexual preference, age, or religion as defined anddelineated by both Federal and State statutes and regulations.
Hawaii Palms English School does reserve the right to reject an applicant for any
reason, including non-payment of fees and tuition, failure to follow school policy andrequirements, non-compliance with Federal and State law, the policies andregulations regarding visas and immigration, as well as the regulations of the UnitedStates Department of Homeland Security.
ADMISSIONS REQUIREMENTS
To qualify for acceptance to courses offered by Hawaii Palms English School, aprospective student must first complete and submit a standard Registration Form.
Students must be at least 16 years of age to be accepted to the English Intensive
Program.
There are no specific academic requirements for entering the school’s English
Intensive Program or Elective Program. Students will take an oral and written
assessment either prior to or upon arrival at the school. Based on this test, students will
be placed in their appropriate level.

ENGLISH ONLY POLICYAt Hawaii Palms English School we uphold an English Only Policy. By speaking
only English, students will have more opportunities to practice and develop theirEnglish skills, as well as to communicate with people from different backgrounds. We
understand that only communicating in English can be challenging, but we havefound that the environment created by following our English Only Policy benefits
everyone.
Students agree to speak English at all times upon entering the school facilities,
not only in the classroom, but also in the lounge. This includes speaking on cell phones.

B1/B2 VISA
Students may study fewer than 19 hours a week under a B1 visa (Visitor for
Business Visa) or a B2 visa (Visitor for Pleasure or Tourist Visa). The B1 visa is usually
issued jointly with a B2 visa.
Students who are business visitors with a B1 visa may not run a business,participate in gainful employment, receive payment from an organization within the
United States, and participate in entertainment or sporting event as a professional.
These aforementioned activities require a work visa. Generally, it is not possible tochange the visa or extend the length of stay of the B1 visa.
Students with a B2 visa may stay up to 6 months with the possibility of extending
their visa for another 6 months as long as they maintain their visitor status and havegood reason for requesting the extension.
VISA WAIVER PROGRAM
Citizens of participating countries do not need a visa to enter the United Statesand may spend up to 90 days as long as they have a return or onward airline ticket toanother country other than Canada. These countries include:
AndorraBruneiEstonia
GreeceLatviaMalta
NorwaySlovakia
SwedenAustralia
Chile
Finland
Hungary
Liechtenstein
MonacoPortugalSlovenia
Switzerland

Austria
Czech Republic
FranceItaly
Lithuania
Netherlands
San Marino
South Korea
TaiwanBelgium
Denmark
GermanyJapan
Luxembourg
New ZealandSingapore
Spain
United Kingdom

It is usually not possible to extend the length of stay for the visa or change thevisa while in the United States.
Although citizens of the aforementioned countries may take up to 19 hours oflessons a week, this is not to be considered a student visa. It is very important that thestudents declare, upon entering the United States, that the main purpose of their visit istourism and sightseeing, not English study. Students entering under the Visa Waiver
Program must have a valid passport, a round-trip or onward ticket, a completed I-94W
form, and the intention of staying 90 days or fewer in the United States.!

INTENSIVE COURSE ATTENDANCE POLICY
Attendance records will be maintained for all students and kept
indefinitely by Hawaii Palms English School.
Students who are more than ten (10) minutes late for any reason will
receive a tardy designation. Four tardy designations are the equivalent to
one class absence. Should a student arrive more than 30 minutes late fora class, the student will have to wait until the start of the second period
before being allowed to join the class.
Students who miss more than four (4) classes in any one 4-week
session will be placed on probation. Should the student miss more than
five (5) classes in any one session, the student may face expulsion.
Students who present a bona fide doctor’s excuse for either missing classor for being tardy will not be marked as absent or tardy.
Under all circumstances, students are expected to contact theschool prior to being tardy or absent from class.

Revised'September'2023'

INTENSIVE COURSE GRADING POLICYThe Hawaii Palms English School grading policy is determinedthrough both subjective and objective evaluation of the student’s
performance by their teacher. Grading is a measure of each student’s
aptitude to learn and progress in English language ability within theparameters of the class and within the specific speaking, listening,grammar, and vocabulary guidelines of the course curriculum. Grading is
also a means by which students can gauge their progress, and it’s amode to assist in the determination of students’ promotions to a higher
level of study as prescribed by the English Program and curriculum of theschool.
Teachers evaluate English Intensive students each term based on
Participation and Examination. Participation consists of Homework,
Attendance, and Class Participation. Examination consists of Progress
Tests given periodically during each term, a Mid-term Examination, and a
Final Examination at the end of the term.
PARTICIPATION
Participation is assessed through Homework, Attendance, and Class
Participation.
Students must complete all homework assignments given by theteacher. The assignments must be completed in a manner that
demonstrates the student made a diligent attempt at fulfilling theassignment in concert with the standards of accuracy and neatness set
by the teacher.
Attendance records will be maintained for all students. See“Attendance Policy” for pertinent information.
Class Participation refers to the student’s willingness to engage withthe class in a constructive way. Students are expected to contribute to
the progression of the class in a focused manner.
Overall, Participation will account for 50% of a student’s final grade.
Teachers must fill out a Participation Score Sheet on each of theirstudent’s last day.

Revised'September'2023'

EXAMINATION
Examinations consist of written and spoken tests that areadministered every 2 weeks. The students’ overall score for eachexamination consists of the average taken from both tests.
WRITTEN TESTS:
Progress Tests, a Mid-term, and a Final Examination will be given to
the students of each Intensive Class. The Progress Tests and Examinations
will cover the pertinent speaking, listening, grammar, and vocabulary
points studied in each unit.
Progress tests are given every two weeks, on even-numbered units,
and they consist of written and spoken components. The average score
taken from all the Progress Tests will make up 30% of a student’s final
grade.
A Mid-term Examination will be given halfway through eachIntensive term, and on the last day of the course, a Final Examination will
be administered. Both the Mid-term and Final Examinations consist of
written and spoken components. The average score taken from both Midterm and Final Examinations will encompass 20% of each student’s final
grade.
All examinations are standard tests included in the Teacher’s Editionor have been created by the teacher and approved by the School
Principal or Academic Director.
SPEAKING TESTS:
Questions for the speaking test are based on the general topic ofeach unit. Students will receive a Score Sheet at the end of eachspeaking test.
CUMULATIVE GRADE
Participation, Progress Tests, Mid-term Examination, and Final
Examination scores are recorded on the Grading Sheet by each teacher.
The student’s Cumulative Grade (final grade) will then be determined byadding all the totals:
Participation

50%

Progress Tests

30%

Mid-term & Final Examinations 20%

Revised'September'2023'

* If a student does not take a Mid-term or Final Examination, their
Progress Tests will make up 50% of their Cumulative Grade.
* If a student does not take a Progress Test, their Mid-term or Final
Examination will make up 50% of their Cumulative Grade.
* If a student does not take a Mid-term, Final Examination, or any
Progress Tests, their Participation Score will make up 100% of their
Cumulative Grade.
GRADING ASSESSMENT
A student’s Cumulative Grade is used to assist in determining thestudents’ promotions to a higher level of study.
As a general rule, students with a Cumulative Grade of 75% orhigher may advance to the next level of the Intensive Program. Students
who fail to get a Cumulative Grade of at least 75% may need to repeat
the level. Teachers will use each student’s Cumulative Grade along with
their own judgment to determine if the student should move up or repeat
the level at the end of the term.
In case a student fails to move up a level for a second straight term,
the student will need to attend counseling and register for additionaltutoring (either Elective Classes or Private Lessons). If a student, after
receiving counseling and additional tutoring, fails to move up a level for athird straight term, the student will face expulsion. The decision to expel a
student based on academic performance will be made by the School
Principal and Academic Director. Students may be given a fourthchance to repeat the level and thus waive expulsion only in extreme
situations and only if the School Principal and Academic Director are inagreement.

Revised'September'2023'

STUDENT RULES OF BEHAVIORAll Hawaii Palms English School students have a right to a safe,
positive, and supportive learning environment. In order to provide suchan environment, we expect all students to abide by the following rules of
behavior:
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Students shall be courteous and respectful to all, including peers,
teachers, and administrative staff.
Students must in no way verbally or physically harass peers,
teachers, or administrative staff.
Students are expected to be on time for the beginning of eachclass and after each break.
Students shall complete all assigned homework.
Students must speak English at all times. Students who wish to speaka language other than English must step outside school premises.
It is illegal to smoke inside any building in Hawaii. Students who wish
to smoke must do so outside.
Students must mute their cell phones before the beginning of class.
Students who need to receive a call must let the teacher know
before the start of class and then take the call outside theclassroom.
Students shall not sleep or listen to music in class. Students shallremove their sunglasses before entering class.
Students who miss class due to illness/health reasons must provide a
doctor’s note in order to avoid being marked absent.

'

Revised'September'2023'

EXPULSION POLICY
Should a student fail to comply with the policies, agreements, andprocedures of Hawaii Palms English School, the student may be subject toimmediate dismissal.
Additionally, Hawaii Palms English School reserves the right toimmediately expel any student who appears to be of imminent danger tothemselves, the other students, or school staff; or who destroys school
property; or is found stealing from the school or its students; or who
violates the laws of the United States of America or the State of Hawaii.
A verbal warning may be given for the first offense. After a verbal
warning, a written notification of the violation will be given to the student,
followed by a counseling session scheduled with the Principal and/or
Academic Director. Should the student continue to violate the policies
and procedures of Hawaii Palms English School, the Principal will issue aletter of expulsion.
'

Revised'September'2023'

GUIDELINES TO VISITING HAWAII
DO NOT WORK IN HAWAII
If you don’t have a work visa, you are NOT ALLOWED to work in Hawaii.
Students who work without a work permit can get deported and may not beallowed to return to the United States.

TIPPING IN HAWAII
Tipping is not mandatory in Hawaii, but it is customary. At restaurants or foodshops, depending on the service, you can tip between 10% and 20% of the bill.
BE CAREFUL, some places already include a tip.
DO NOT tip your teacher.

WHEN CROSSING THE STREET
Remember to only cross the street if you see a crosswalk and the light is green.
Jaywalking (crossing the street where there is no crosswalk) may cost you afine of $130 - $180 in Hawaii. BE CAREFUL also of crossing the street whilelooking down on your phone - you may get fined for that, too!

RIDING A BICYCLE
In Waikiki, you are NOT ALLOWED to ride your bike on the sidewalk.
Just like with motorcycles, you need to ride on the road - you will get finedotherwise.
Please be very careful and don’t forget to wear a helmet.

RIDING THE BUS
You must pay for your bus fare when you board the bus, not when you exit.
Bus drivers do not give change, so you must have the exact amount when paying
your fare. Please check The Bus’ website (www.thebus.org) for up-to-date
information on routes and fares.

COIN$ IN HAWAII

Penny = 1 cent

Nickel = 5 cents

Dime = 10 cents

Quarter = 25 cents

100 pennies = $1

20 nickels = $1

10 dimes = $1

4 quarters = $1

WELCOME TO HAWAII PALMS
INTENSIVE STUDENTS ORIENTATION
Students are expected to follow the School Rules and Code of Conduct
ENGLISH ONLY POLICY – When you are at school, speak English with your classmates, teachers,
and staff. Speaking English before class, during breaks, and after class will help you improveyour English skills and make your experience in Hawaii more rewarding. If you really need to use
your native language, please step outside the school.
MAKE YOURSELF AT HOME - To avoid wasting a lot of paper cups,
Hawaii Palms English School encourages students to drink from coffee mugs.
Please bring your own cup or tumbler from home.
Thank you for helping us conserve!
COUNSELING - You will be scheduled for a 10 - 15 minute long counseling session with aschool staff member sometime during your studies at Hawaii Palms. . This will be a time for you toshare any thoughts or concerns about your course, the school, or your time here in Hawaii.
Counseling is usually scheduled in the morning before the start of class.
ABSENCES - Please contact the school if you are going to be absent from class. Students need
to attend at least 75% of their classes to complete their course.
TARDIES – Please be on time at the beginning of each class and after each break. If you aregoing to be more than 10 minutes late, please call the school. Students who are more than 30
minutes late may be asked to wait until 10:00AM before joining their class.
HOMEWORK – Homework is assigned every day. If you need help with your homework, pleaseask any of our teachers for help.
PRESENTATIONS - Every other Thursday, students in our Intensive Course make a presentation in
front of their schoolmates. We know some students find this a little challenging, but the mostimportant thing is just to TRY YOUR BEST. We want students to feel comfortable speaking English
in different situations.
CELL PHONES – Students are not allowed to use their cell phones in class. If you need to receivea call, let your teacher know before the start of class – when your phone rings, please take thecall outside of the classroom.
RESPECT – Always respect your fellow classmates, teachers, staff, and yourself. Be polite at all
times.

2024 STUDENT ENROLLMENT AGREEMENT
Please read the following terms and conditions. They are very important.
GENERAL RULES• Please respect your fellow students and only SPEAK ENGLISH while at Hawaii Palms English School(HPES). Students who need to speak another language should exit HPES and do so outside.
• HPES will be closed on all federal, and some state, holidays. There are no make-up classes. Pleaserefer to the school’s calendar for all holidays observed.
• HPES may decide to close in case of severe weather. HPES will follow the guidelines proposed by the
Department of Education. In such cases, students will receive a full credit for their missed classes; there
are no refunds issued.
• HPES may take pictures of students to be used for promotional purposes, such as on our website,
brochures, or social media.
• HPES does not discriminate against enrolling students based on gender, age, ethnicity, religious belief,
nationality, disability, physical attributes, or sexual orientation.
• Students must read and abide by all policies in HPES’ Student Handbook. Students may request a
printed copy of the Student Handbook or view it in the FORMS page of the school’s website.
LEVEL AND ATTENDANCE• For most courses, students will take a short oral and/or written placement test before their first class inorder to determine their level of English.
• Students must attend at least 75% of their classes at HPES in order to complete their course.
EXTENSIONS AND MODIFICATIONS• Students who wish to extend or modify their course must fill out a Request Form. Course extensions andmodifications are subject to availability and must first be approved by HPES.
• Students are entitled to take a two-week break per school term.
PAYMENT• Full payment must be made prior to the student’s first class.
• A one-time, non-refundable Registration Fee of $150 is due at the time of registration for most courses.
• Tuition and fees are subject to change without notice.
PAYMENT OPTIONS:
i. CREDIT CARD – VISA, MasterCard, JCB, American Express.
There may be a 3% surcharge added to credit card transactions.
ii. WIRE TRANSFER (please send HPES a copy of the wire transfer statement)
There is a $20 processing fee for all wire transfers. Please contact us for banking information.
iii. PERSONAL CHECK FROM A U.S. BANK
Please make checks payable to Hawaii Palms English School and send them to:
Hawaii Palms English School
2270 Kalakaua Avenue, Suite #711
Honolulu, HI. U.S.A. 96815
iv. CASH
v. PAYPALDEPOSITS• Students who register more than 3 weeks prior to the start of their course have the option to pay adeposit on their tuition and accommodation only. The balance must be paid in full 3 weeks prior tothe course start date.
• Deposits on tuition: 50% of tuition + $150 registration Fee.
• Deposits on accommodation: 50% of accommodation + $250 Accommodation Placement Fee.
• If full payment is not received by the start of the course, HPES has the right to cancel the student’s
registration; all deposits paid will be nonrefundable.
PRIVACY• Student records will be maintained for all students and kept indefinitely by HPES. All information will be
kept confidential.

STUDENT BEHAVIOR• HPES does not tolerate any form of discrimination or harassment directed toward staff, teachers, or
students.
• Should a student fail to comply with the policies and procedures of HPES, or if the student’s behavior
makes it difficult for other students to concentrate or study in a reasonably comfortable environment,
the student may be subject to dismissal.
PROGRAMSENGLISH INTENSIVE, TOEIC, TEENS SEMI-INTENSIVE COURSES• Students must register for a minimum of 1 week and be at least 16 years of age (except for Teens
Semi-intensive, where students need to be enrolled in junior high school or be between the ages of 12
and 15). HPES reserves the right to accept students who don’t fall in the age categories mentioned.
• English Intensive classes are held from 9:00AM to 12:50PM, Monday – Thursday. However, undercertain circumstances, HPES reserves the right to reschedule an Intensive class for a different time.
Intensive Course dates can be found on HPES’ Intensive Course Calendar.
• Students who wish to take a two-week break in the middle of their course must let HPES know at least
4 weeks prior to their break.
• Students may start their course on any Monday.
• HPES may set level appropriate requirements for registration in any of its courses.
ELECTIVE CLASSES• Elective Tickets do not expire and may be transferred to other registered students. Students who wish
to transfer their Elective Tickets must first fill out and sign a Transfer Form obtained from HPES.
• Students must reserve their class by 5:00pm at least 2 business days in advance and must notify HPES
at least 3 business days in advance if they wish to change a scheduled lesson.
• Students cannot register for a class if it is already full.
• Depending on the level of the student, there may be some classes the student cannot take. In allcases, HPES will inform the student of the classes available for his/her level.
• The Elective Schedule is subject to change without notice.
PRIVATE, SEMI-PRIVATE, AND GROUP LESSONS (INCLUDING ONLINE)• Students must register and pay full tuition at least 3 days prior to their first class. A teacher will beassigned only after the student has completed their registration.
• Except for online lessons, and in cases where no classroom is available, all lessons will be held at HPES.
Classes may be held outside the school only with the consent of the registered students.
• We will do our best to accommodate a student’s request for a teacher. However, we can’t
guarantee the request will be met. In case of an emergency, a substitute teacher may be assigned.
• Students may reschedule a lesson by notifying HPES at least 2 business days prior to the lesson.
STUDENT ACTIVITY RELEASE & INDEMNITY
Students (or legal guardians on behalf of the student if under 18 years of age) hereby agree to thefollowing:• That many of the Activities offered by HPES are outdoor activities, and that participating in suchactivities exposes the student to certain risks of accident or injury.
• The student waives any and all claims that he or she has or may have in the future against HPES, its
employees, and representatives.
• The student releases HPES, its employees, and representatives from any and all liability for any injuries,
loss, damage, or expense that the student may suffer, or that the student’s heirs, next of kin, executors,
administrators, families or representatives may suffer as a result of the student’s participation in HPES
Activities due to any cause, including negligence and gross negligence, breach of contract, or
breach of any statutory or other duty of care to the extent that the law permits such a release.
• This Waiver shall be effective and binding upon the student’s heirs, next of kin, executors,
administrators, families or representatives in the event of student’s death or incapacity.

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Student Name

Student/Parent/Guardian
Signature!
Date

Revised September 2023

2024 REFUND AND CANCELLATION POLICY
There is a $75 fee for ALL cancellations, rescheduling, and changes made after registrationand payment are complete.
There is no refund on the Registration Fee.
Refunds are for tuition only. There are no refunds for airport transfers or excursions. Materials andTextbook fees are non-refundable; however, students who cancel their course will receive acredit for the value of the unused Material or Textbook fees.
For all cancellations, students must submit a completed Request Form to the school. The datethe school receives the written notice will determine the amount, if any, to be refunded.
All refunds will be issued within 30 days from either the last day of the student’s final class at
Hawaii Palms English School (HPES), or from the day the student submits their cancelation
request. Refunds will be issued in the same way in which the payment was originally received.
Any bank transaction fee will be deducted from the refund.
Students denied entry into the United States receive a full refund on tuition andaccommodation (applies only to accommodation managed by HPES) less Cancellation Fee,
Registration and Accommodation Placement fees.
Students unable to fly to Honolulu due to government-mandated flight restrictions will receive afull refund on tuition and accommodation (applies only to accommodation managed byHPES), including Registration and Accommodation Placement fees.
Students registered through agents may have signed contracts with a separate cancellation
policy. All agent-student contract conditions will be confirmed by HPES prior to issuing a refund.
Students may choose to receive a school credit in lieu of a refund. School credits will not incur
the $75 Cancelation Fee and all non-refundable fees will be included in the credit. Once
issued, credits cannot be redeemed for cash.

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ENGLISH INTENSIVE, TOEIC TEST PREPARATION, AND TEENS SEMI-INTENSIVE COURSESCANCELLATIONS BEFORE START OF A COURSE• 30 or more days prior to the start date: full refund.
• Between 8 and 29 days prior to the start date: 50% refund.
• 7 or fewer days prior to the start date: no refund.
CANCELLATIONS AFTER START OF A COURSE• Before half the course is completed: 50% of remaining tuition refunded on a prorated basis.
• After half the course is completed: no refund.
• No partial week refunds.
• Students absent for 10 consecutive days will have their enrollment cancelled on the 10th day ofabsence. Refunds will be calculated from their 1st day of class after their cancellation• Refunds for students dismissed from school are calculated from the date of their dismissal.
ELECTIVE TICKETS••

There are no refunds or cancellations on Elective Tickets.
Scheduled classes may be rescheduled three business days in advance.

PRIVATE, SEMI-PRIVATE, GROUP, AND ONLINE PRIVATE LESSONS••••

14 or more days prior to the scheduled lesson: full refund.
Between 8 and 13 days prior to the scheduled lesson: 50% refund.
7 or fewer days prior to the scheduled lesson: no refund.
Scheduled classes may be rescheduled two business days in advanced.

ACTIVITIES•All refunds are calculated according to the policies of the individual establishment.

Student Name

Student/Parent Signature

Date
Revised September 2023

2024 STUDENT ACCOMMODATION AGREEMENT
Students for whom Hawaii Palms English School (HPES) will help find local
accommodation should read and understand the following:

GENERAL RULES
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Please understand that living conditions in Hawaii may differ from those in your home country.
Students should use reasonable judgment when inspecting their living conditions.
In the event students are not happy with the conditions of their accommodation, students must allow
HPES the opportunity to resolve the problem.
Only the person(s) listed on the Registration Form may stay in the accommodation. Assigned
accommodation is non-transferable. Students must inform and get approval from HPES in writing if theywish to have guests stay with them.
Students are responsible for leaving their assigned accommodation in the same general condition inwhich it was presented when they first moved in.
Students under the age of 18 registered in HPES’ Homestay Program must provide the school and the
Host Family with a Notarized Power of Attorney.

PAYMENT
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There is a $250 Accommodation Placement Fee charged at the time of registration.
The Accommodation Placement Fee for students who return to HPES, and who have previously paid
the Accommodation Placement Fee, is $175.
If two or more students are staying in the same condominium room or homestay, the Accommodation
Placement Fee is $125 per student over the age of 18.
Accommodations can only be reserved once HPES has received payment. Full payment is due 3
weeks prior to the student’s check-in date.
Students who register more than 3 weeks prior to their check-in date have the option to pay a depositon their accommodation. The deposit must be 50% of the total + Accommodation Placement Fee. Thebalance must then be paid in full 3 weeks prior to the check-in date; otherwise, HPES reserves the rightto cancel the student’s accommodation placement; all deposits paid will be non-refundable.
Hawaii State Tax (4.712%) and Hawaii Transient Accommodations Tax (9.25%) may be applicable.
Accommodation fees and prices are subject to change.

REFUND & CANCELLATION
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There is no refund on the Accommodation Placement Fee or Guardian Fee.
There are no partial-week cancellations.
In case HPES arranges student accommodation through an independent agent, the student agrees tofollow the agent’s cancellation policy.
All refunds will be issued within 30 days from the student’s checkout date, and in the same way inwhich the payment was originally received.
Any bank transaction fee will be deducted from the refund.
Cancellation requests must be submitted on a business day. HPES will calculate the amount to berefunded from the day it receives the request.
Accommodation Package refunds will be calculated by itemizing each of the components:
Registration Fee, Materials Fee, Tuition (with 10% or 15% discounts on tuition), Placement Fee, Homestay
Fee, and Airport Transportation.
Any refund on Homestay Accommodation includes Extra Daily Meal Fee and Additional Fee charged
to Teens Semi-intensive students.

CANCELLATIONS BEFORE CHECK-IN!
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30 days or more prior to the check-in date: full refund.
Between 14 and 29 days prior to the check-in date: 50% refund of the first 4 weeks and 100% refund of
any remaining time.
13 or fewer days prior to the check-in date: no refund for the first 4-week period and 100% refund of
any remaining time.

CANCELLATIONS AFTER CHECK-IN!
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Students who wish to cancel after moving in must give HPES 14 days notice. Students will receive arefund of 90% of the remaining contract period.
Students who cancel their English course will also have their accommodation cancelled.

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Students who break the Homestay Student Agreement, condominium, or host family rules may besubject to removal from their accommodation and be solely responsible for their own housing. In suchcases, students may be charged up to a 4-week penalty + 10% of any remaining fee.
If a Homestay family or condominium agent violates their part of the agreement, HPES will issue thestudent a full refund for their remaining time and help the student find adequate accommodation.

EXTENSIONS••

Students who wish to extend their stay must submit a Request Form 2 weeks in advance and make all
payments directly to HPES. Depending on availability at the time of extending, students may beplaced in a different condominium or with a different host family.
Students shall not make arrangements for extensions or future accommodation placements directlywith their host family or condominium owner. All extensions and/or future accommodation placements
must be made through HPES.

HOMESTAY STUDENT AGREEMENT
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Students are expected to help with certain household chores, keep their room clean and neat, andabide by the host family’s general house rules.
Students must follow the family’s rules with regards to the use of electronics or appliances.
Students must respect the privacy and belongings of the host family, and behave respectfully towards
family members and their guests.
Students are financially responsible for any damages to the host family’s home and/or belongings.
Students must first get permission from their host family if they wish to invite guests.
Students may do laundry twice a week and must follow the host family’s laundry rules.
Students will receive a key from the host family upon arrival. Students must inform the host family and
HPES if the key is lost or stolen – in such cases students may be responsible for the cost of replacing the
key and/or lock. Students must not make a copy of the key or give the key to any other person.
Students will not use drugs or do any other illegal activity at the host family’s home.
Students must inform their host families before 5:00pm if they will be late for dinner or plan not to comehome for the night.
Students must inform HPES of any and all health problems, allergies, and other conditions prior to arrival.
Students must have medical insurance for the duration of their homestay period.

CONDOMINIUM STUDENT AGREEMENT••

Students must follow the conditions specified in their Rental Agreement.
Students who cancel before checking in will receive a full refund on the Cleaning Fee unless otherwise
specified in the Rental Agreement.

Student Name

Student/Parent/Guardian
Signature

Date

Revised September 2023