Guidelines for Wolt Partners
About these Guidelines
Wolt Enterprises Oy and all of its subsidiaries (together “Wolt”) are committed to conduct business in a way thatcomplies with all applicable laws and regulations, meets high ethical standards, and respects the fundamental
rights of all our stakeholders. Wolt expects our partners including restaurants and other merchants, courier partners
and other cooperation partners (together “Partners” or “You”) to conduct business in a similar way. These Guidelines
outline the minimum standards, which each Wolt Partner should meet, and forms an integral part of allcontracts/cooperation between Wolt and Partners. For non-compliance with these Guidelines, Wolt may terminate
the business relationship without further justification.

Legal compliance and business ethics

Partners should conduct their business ethically and in compliance with laws and regulations. This includes inparticular the following:
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You do not engage in any types of bribery, corruption or kickbacks, or similar payments or activities. In
addition, you do not offer any gifts or hospitality which may inappropriately influence business decisions.
You do not participate in money laundering or financing of terrorist, military or criminal activities.
You are not owned, controlled by, engaged with or otherwise affiliated to a sanctioned entity or party. Wolt
has the right to verify the ownership structure of your operations to ascertain no sanctions are breached.
Wolt may keep you offline or suspend your access to the Wolt service pending investigations relating tocompliance or other issues.
You will not enter into transactions with Wolt employees that create a conflict of interest.
Competition for business shall be fair and honest. You comply with relevant antitrust and competition laws
and regulations.
You ensure that You hold all necessary licenses and permits required to conduct business, and meet all
applicable food safety and quality requirements as required by laws and regulations and/or mutuallyagreed between You and Wolt.
You keep accurate and transparent business records of all business transactions and comply withapplicable tax obligations as required by laws and regulations.
You ensure the confidentiality and security of all non- public information concerning Wolt and Wolt’s users
and business partners, and You protect personal and other data and intellectual property from misuse.

Social and environmental standards
Respect for people and protection of the environment are fundamentally important to Wolt and we expect ourPartners to commit to the following:
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You respect human rights and fair labor practices.
You respect all applicable rights of Your employees in accordance with laws and regulations.
You treat all employees and business partners with respect and dignity, and You do not tolerate any form ofharassment, intimidation or workplace violence. You never use any forced or involuntary labor or any childlabor.
You provide equal treatment to everyone without regard to race, color, gender, age, religion, marital status,
sexual orientation, political opinion, or national or ethnic origin, or other similar characteristics.
You provide employees and business partners with a safe and healthy work environment by proactively
operating in accordance with recognized practices and standards.
You comply with all applicable environmental laws, regulations and permits and take part in the protectionof the environment

Wolt Enterprises Oy Company ID 2646674-9 Arkadiankatu 6, 00100 Helsinki, Finland
Last Updated: January 2023 / GPR-GDL-0001 r1.0

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Guidelines for Wolt Partners

Reporting any misconduct

Any actual or suspected issues of non-compliance with these Guidelines should be reported without delay to ourconfidential third party hotline, Speak Up or to the Wolt compliance team directly at compliance@wolt.com. Your
relationship with Wolt will not be affected by an honest report of potential misconduct.

Document owner and amendments
This document is owned and maintained by Wolt. From time to time, we may amend it to stay current and in linewith evolving requirements. The latest version of the Code is available on the Wolt website.

Wolt Enterprises Oy Company ID 2646674-9 Arkadiankatu 6, 00100 Helsinki, Finland
Last Updated: January 2023 / GPR-GDL-0001 r1.0

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