Accommodation Agreement
Article � (Scope of this Agreement)

�. The Accommodation Agreement and related contract between this hotel and the guest shallbe in accordance with the general Terms and Conditions provided herein, and any matters

not stipulated in these general Terms and Conditions shall be determined in accordance withthe laws and regulations of Japan or generally established custom.

�. If this hotel enters into a Special Agreement with a guest, insofar as the agreement does not

conﬂict with laws, regulations, or custom, such Special Agreement shall prevail, notwith-standing the provisions of article �, paragraph �.

Article � (Application for Accommodation Contract)

�. A person wishing to apply for a contract of accommodation at this hotel shall provide the following information to this hotel:(�) Name of the guest staying(�) Dates of stay and estimated time of arrival(�) Room charge (normally the basic room charge as speciﬁed in table � below)(�) Other information speciﬁed by the hotel

�. If the guest requests during his/her stay to extend that stay beyond the dates of stay that theguest speciﬁed in accordance with item � of article �, paragraph �, this hotel shall treat therequest as a new application for Accommodation Contract.

Article � (Conclusion of Accommodation Contract andRelated Matters)

�. The Accommodat ion Cont ract sha l l be concluded when t his hotel has accepted t heapplication as stipulated in article �. However, such contract shall not be concluded if thishotel can prove that it did not accept the application in question.

�. When the Accommodation Contract has been concluded in accordance with article �, paragraph �, a deposit in an amount speciﬁed by this hotel must be paid by the date speciﬁed bythis hotel. The amount of the deposit will be within the basic accommodation charge for theperiod of stay (a �-day period of stay will be used if the contracted period of stay exceeds �days).

�. The deposit shall be applied ﬁrst to the room charge to be paid by the guest, but if the provisions of articles � and �� apply, the deposit shall be applied ﬁrst to the cancellation fee andthen to compensation, and any remaining amount shall be returned upon payment of thecharges in accordance with article ��.

�. If the deposit stipulated in article �, paragraph � is not paid by the date speciﬁed by this hotelin accordance with the provisions of that paragraph, the Accommodation Contract shall bedeclared invalid. However, this shall apply only if this hotel has notiﬁed the guest to thateﬀect when specifying the due date for payment of the deposit.

Article � (Special Agreement That Waives Payment of a Deposit)

�. Notwithstanding the provisions of article �, paragraph �, this hotel may enter into a Special
Agreement in which payment of the deposit stipulated in that paragraph is not required.

�. If this hotel enters into a Special Agreement as described in article �, section �, and the hotel

does not require payment of a deposit as stipulated in article �, paragraph � or does not specify the date of payment of a deposit upon accepting the application for Accommodation Con
tract, the hotel will be deemed to have complied with that Special Agreement.

Article � (Hotel’s Right to Refuse to Conclude an Accommodation Contract)

This hotel may refuse to conclude an Accommodation Contract under the following circumstances:(�) When an application for Accommodation Contract is not made in accordance with these general Terms and Conditions.

(�) When there are no rooms available due to full occu pancy of this hotel.

(�) When there is a risk perceived by this hotel that the person requesting accommodation will

likely violate the law, public order, or public morals in connection with the use of the accom

modation.

(�) When it is reasonably believed that the person intending to stay at the hotel has an infectious
disease.

(�) When the person makes a threatening demand of the hotel or its employees or is perceived as
likely to place an unreasonable burden on the hotel or its employees, or when it is known
that the person has behaved in a similar manner in the past.

(�) When the hotel is unable to accommodate the guest due to a natural disaster, a breakdownof facilities, or other unavoidable circumstances.

(�) When it is believed that the person requesting accommodation is intoxicated or for other reasons likely to cause signiﬁcant inconvenience to other guests, or when the person has said ordone something that is extremely disturbing to guests of the hotel. (Kanagawa Prefecture

Ryokan Law Enforcement Ordinance,article �)(�) When the person who intends to stay at the hotel is known to be a member of a crime syndi

cate under article �, item � of the Law Concerning Prevention of Unjust Acts by Members of

Crime Syndicates (Law No. ��, ����) or is known to be a person associated with a company ororganization that has relations with a crime syndicate under article �, item � of the same law
or is known to be a person associated with other anti social forces.

Article � (Guest’s Right of Cancellation)

�. The guest may cancel the Accommodation Contract by notifying the hotel.

�. If the guest cancels all or part of the Accommodation Contract for the guest’s own reasons(except when this hotel has requested payment of a deposit by a speciﬁed date in accordancewith article �, paragraph �, and the guest has canceled the Accommodation Contract prior tosuch payment), this hotel shall charge a cancellation fee as set forth in table �. However, if

this hotel enters into a Special Agreement as described in article �, paragraph �, a cancellation fee applies only when this hotel, in entering into the Special Agreement, has notiﬁed theguest of the obligation to pay a cancellation fee if the guest cancels the Accommodation Contract.

�. If the guest does not arrive at the hotel by �:�� p.m. on the day (or the ﬁrst day) of stay (orwithin two hours after the estimated time of arrival, if this has been speciﬁed in advance)

without having notiﬁed the hotel of an anticipated delay, this hotel may deem the Accommodation Contract to have been canceled by the guest and may treat it as such.

�. If the hotel treats an Accommodation Contract as canceled under the provisions of article �,

paragraph �, and if it is proved that the guest’s failure to arrive without notice is due to thenonarrival or delay of a train, aircraft, or other public transportation or is due to other reasons beyond the guest’s control, the cancellation fee stipulated in article �, paragraph � shallbe waived.

Article � (Hotel’s Right to Cancel the Accommodation Contract)

�. This hotel may cancel the Accommodation Contract under the following circumstances:(�)When the hotel believes there is a risk that the guest will likely commit an act that violates
the law, public order, or public morals in connection with the use of the accommodation,or when it is known that the guest has committed such an act in the past.

(�)When it is reasonably believed that the guest has an infectious disease.

(�)When the guest makes a threatening demand to the hotel or its employees or places an unreasonable burden on the hotel or its employees, or when it is known that the guest has
behaved similarly in the past.

(�)When the hotel is unable to accommodate guests due to any force majeure, such as a natu

ral disaster, or when the hotel believes that it will become diﬃcult to accommodate a guest
safely due to a force majeure, such as a natural disaster, that is forecast for the guest’s

period of stay speciﬁed in the guest’s conclud ed Accommodation Contract.

(�)When it is reasonably believed that the guest is likely to cause inconvenience to other guests
due to intoxi cation or other reason. Or when the guest has said or done something that isextremely disturbing to other guests (article � of the Enforcement Ordinance of the Aichi
Prefecture Ryokan Law).

(�) When the guest is known to be a member of a crime syndicate under article �, item � of the
Law Concerning Prevention of Unjust Acts by Members of Crime Syndicates (article ��,���� law) or is known to be a person associated with a company or organization that has

relations with a crime syndicate under article �, item � of the same law.

(�) When a guest does not comply with the prohibitions on smoking in the guest room, tampers with ﬁreﬁght ing equipment, or disobeys other terms of use estab lished by the hotel.

�. When this hotel cancels the Accommodation Contract in accordance with the provisions ofarticle �, paragraph �, the hotel will not charge the guest for accommodation or other services that have not been provided to the guest.

Article � (Accommodation Registration)

�. The guest is required to provide the following information and items to the front desk of thishotel upon arrival at the hotel:(�) Guest’s name, age, gender, address, and occupation(�)For a non-Japanese citizen, nationality, passport number, and the place and date of entry
into Japan(�) Date and time of scheduled departure from the hotel(�) Other information as speciﬁed by the hotel

�. A non-Japanese citizen having no domicile in Japan will be required to present his/her passport, which the hotel will photocopy.

�. If the guest intends to pay the charges stipulated in article �� by traveler's check, hotel voucher, credit card, or other means in lieu of currency, the guest must obtain the approval of thehotel in advance and present the check, voucher, or credit card at the time of registration.

Article � (Hours of Guest Room Use)�. The guest may use his/her room from �:�� p.m. on the day of arrival to ��:�� a.m. on the dayof departure, and if staying two or more consecutive days, the guest may use the room theentire day for each of the days between the day of arrival and the day of departure.

�.Notwithstanding the provisions of article �, paragraph �, this hotel may allow the use of aroom outside the hours speciﬁed in that paragraph. In such cases, additional charges shallapply. The extra charge is calculated as a percentage of the basic room charge plus consumption tax (see the following percentages).
(�) Early Check-in

・After ��:�� p.m. (noon) ��％・��:�� a.m.‒��:�� p.m. (noon)・Before ��:�� a.m. ���％��％(�) Late Checkout

・Before �:�� p.m. ��％・�:�� p.m.‒�:�� p.m. ��％・After �:�� p.m. ���％

Article �� (Compliance with Terms of Use)

Guests shall comply with the hotel’s terms of use, which are posted in the hotel.

Article �� (Business Hours)

�. Hours of operation for the hotel’s main facilities are listed below, and those for other facilities
are provided in the hotel pamphlet, on notices posted in the hotel, and in the service directo-

ry in each guest room.

(�) Service hours of front desk, cashier, and similar: No curfew
Butler service available�� hours a day(�) Hours for food, beverage, and other services: Please refer to the service directory.

�. The hours listed in article ��, paragraph � may be changed temporarily if necessary. In suchcases, notiﬁcation will be provided by appropriate means.

Article �� (Payment of Charges)

�. The accommodation and other charges to be paid by the guest shall be as set forth in table �.

�.Payment of the accommodation and other charges shall be made at the front desk at the timeof the guest's departure or when requested by this hotel, and payment shall be in the currency issued by the Government of Japan or by a traveler’s check, room voucher, credit card, orother currency substitute accepted by this hotel.

�.The room charge shall be collected even if the guest decides voluntarily not to stay in theroom after this hotel has made the room available for the guest’s use.

Article �� (Liability of This Hotel)

�. The hotel shall compensate the guest for any injury caused to the guest or damage caused to
the guest’ s property in the hotel’ s performance of the Accommodation Contract or related
contracts or in the non-fulﬁllment thereof. However, this does not apply if the injury or
damage is not due to reasons attributable to the hotel.

�. The hotel has taken out Ryokan Liability Insurance to protect against claims related to injuries or damage caused by ﬁre, accidents, or similar events.

Article �� (If the Hotel Cannot Provide the Contracted Guest Room)�. If this hotel is unable to provide the contracted guest room, the hotel shall, with the consent

of the guest, arrange for other accommodation under conditions as close as possible to thoseof the contracted guest room.

�.Notwithstanding the provisions of the preceding paragraph, if this hotel is unable to ﬁnd

other accommodation, the hotel will pay the guest a compensation fee equivalent to the cancellation fee, which will be applied as damages. However, if the reason for this hotel’s inability
to provide the contracted guest room is not attributable to the hotel, no compensation shall bepaid.

Article �� (Handling of Deposited Items)

�. In the event of loss, damage, or other harm to articles, cash, or valuables deposited by a guest

at the front desk, this hotel shall compensate the guest for such damage, except in the case offorce majeure. However, if this hotel has requested the guest to disclose the type and value ofcash or valuables and if the guest has failed to do so, this hotel shall compensate for loss ordamage only up to the amount of ���,��� yen. The maximum number of valuable items thatcan be checked at the front desk is two items with a combined size that ﬁts into the valuables
bag provided by the hotel [��� cm (width) x ��� cm (length) x �� cm (depth)].

�. If a guest brings into this hotel any articles, cash, or valuables that they do not check at thefront desk, and such items become lost, damaged, or otherwise harmed due to the intentionalor negligent actions of this hotel, this hotel shall compensate for such loss or damage. Howev-

er, if the guest has not informed the hotel in advance of the type and value of such items, thishotel will compensate the guest for loss or damage only up to the amount of ���,��� yen,
except in the case of willful misconduct or gross negligence on the part of this hotel.

Article �� (Custody of Luggage or Other Personal Belongings of Guest)

�. If a guest’s luggage arrives at this hotel before the guest arrives for his/her stay, the luggage
shall be stored securely only if this hotel has been informed in advance that the luggage will
arrive before the guest. In this case, the luggage shall be handed over to the guest when
he/she checks in at the front desk.

�. If a guest's luggage or other personal belongings are left behind at this hotel after the guest

has checked out, and the owner of such items is found, this hotel shall contact the owner andrequest instructions for the return of the items. However, if the owner cannot be identiﬁed or
the owner is identiﬁed but does not provide such instructions, the hotel shall dispose of theleft property in accordance with the national Lost and Found Law.

�. The responsibility of this hotel for the safekeeping of a guest's luggage or personal belongings
under the provisions of paragraphs � and � of this article (article ��) shall, in the case of paragraph �, conform to the provisions of article ��, paragraph �, and in the case of the paragraph�, conform to the provisions of article ��, paragraph �.

Article �� (Parking Responsibilities)

If a guest parks his/her vehicle in the parking lot of this hotel, regardless of whether the guest
has deposited the vehicle’ s keys with the hotel, this hotel maintains that it is merely theprovider of the parking space and is not responsible for the care of the vehicle. However, if

damage to the vehicle is caused by the hotel's willful misconduct or negligence in managing theparking lot, the hotel will be held responsible and provide compensation to the guest.

Article �� (Liability of the Guest)

If this hotel suﬀers damages caused by the intentional or negligent actions of a guest, that guest
shall compensate the hotel for such damages.

Article �� (Governing Language)

These Terms and Conditions have been prepared in Japanese and English, but in the event ofany discrepancy or diﬀerence between the Japanese text and the English text, the Japanese text
shall govern in all cases.

Article �� ( Jurisdiction and Governing Law)

Any and all disputes arising out of or in connection with the Accommodation Contract andrelated agreements under these Terms and Conditions shall be resolved exclusively in the Japanese courts that hold jurisdiction over the location of this hotel in accordance with the laws ofJapan.

Table �Breakdown of Accommodation and Other Charges (in re: article �, paragraph �; article �, paragraph �; and article ��, paragraph �)

Accommodation Fee

Breakdown

Total amount to be paid by guest①Basic room charge②Service charge (① x ��%)③Additional food and beverage fee④Service charge (③ x ��%)Extra Charges⑤Other usage fees

⑥Service charge (⑤ x ��%)Japan consumption tax

Taxes

Table � Cancellation Fees (in re: article �, paragraph �)
No
show

On
the
day

Two
days
beforeThree
days
beforeFour
days
beforeSeven
days
beforeOﬀ-peakseasonThe
day
before

���%

���%

��%

��%

��%

��%

��%

Peak
season

���%

���%

���%

���%

���%

���%

���%

Usage DayDay ofnotiﬁcation ofcontract cancellation(Table � Notes)
�. The cancellation fee is calculated as a percentage of the basic room charge [percentages (%)
are as shown in table �].
�. If the contracted stay is shortened, a cancellation fee for one day (the ﬁrst day) will be collected regardless of the number of days by which the stay has been shortened.
If there is a separate cancellation fee indicated for a certain plan, the cancellation-notiﬁcation days and relevant cancellation-fee percentages shown in table � will take precedence.