JANSI Annual Conference 2024
Responses/Opinions Given toComments and/or Questions
May 14th, 2024
JANSI’s replies, views and other comments are posted below to comments and/orquestions received during the conference or from the post conference survey
Category

Comment/question

Response/opinion from JANSI (or presenter)

Keynote speech “Continuous Improvement”
Question

Question

Question for Mr. Lyash

Thank you for your question. We received thefollowing reply from Mr. Lyash.

A BWR is scheduled to restartin 2024, the first BWR to beonline since the 2011 accident.
Browns Ferry Unit 1 restartedafter 22 years offline. I’dappreciate any findings you canshare and any messages you
have for us on restarting after along shutdown period.

All three Browns Ferry Units were shut down in
1985. Unit 2 was restarted in 1991, Unit 3 in 1995,and Unit 1 in 2007. The Browns Ferry Units aredifferent from most Boiling Water Reactors in that all
three reactors are in the same building and sharesome equipment and subsystems. While all threeunits were shut down in 1985, some systems like Fuel
Pool Cooling and Residual Heat Removal on each unit,
remained in service the whole time. Required
Preventative Maintenance continued.

Question for Mr. Lyash
How did you maintain themotivation of your staff for 22years until Browns Ferry Unit 1
came back online?
I’m wondering if your staff
lost their sense of purpose andif your safety culture degraded
until restart was decided in May
2002.

QuestionBrowns Ferry Unit 2 restarted only six years after
the shutdown, so the staff did not experience as longa shutdown as it might seem since the Operations
and Maintenance staff are common to all three units.
Browns Ferry was operated as a two unit stationfrom 1995 until restart of BFN-1 in 2007. Bringing
Unit 1 back online in 2007 was source of pride for theBFN Staff and we did not experience moral issues inthat regard.

Question for Mr. Lyash

Thank you for your question. We received thefollowing reply from Mr. Lyash.

Have you managed to add
knowledge that only the field
workers know to the proceduresthat is not traditionally includedin the procedures?

We’ve found that stressing the importance of notworking in “knowledge space” is critical to ensuring all
information related to the work is adequately
captured in a procedure. If the work cannot proceedusing the written instructions, workers are to stopand request assistance from their supervisor to find ordevelop written instructions. This is to be challenged
by a licensed senior reactor operator to ensure themethod is appropriate and will not introduce anunanalyzed condition. Then, this is to be captured in
the corrective action program and/or work
instructions feedback process in order to ensure thatthe issue is corrected going forward.

If so, were there any
challenges that requiredcreativity and resourcefulness toovercome, any challenges thatwere particularly tough?

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Question

Question

Comment/question

Response/opinion from JANSI (or presenter)

Question for Mr. Lyash

Thank you for your question. We received the following
reply from Mr. Lyash.

How many hours or whatpercentage of your working
hours per year do you spend
on the field (plant)?

Our leaders have various intentional interactions at
our three nuclear sites throughout the year. CEO Jeff
Lyash may have 10 interactions at Nuclear sites
throughout the year while also visiting our gas, coal,hydro and solar stations as well. Our CNO and Nuclear
Senior Vice presidents each have about 50 intentional
interactions with the sites each year and our Site Vice
Presidents and Plant Manager spend most of their timeat the Nuclear plant.

Question for Mr. Lyash

Thank you for your question. We received the following
reply from Mr. Lyash.

How is management
involved in humandevelopment as part of aculture of Continuous
Improvement?

TVA Leadership is deeply committed and involved in
the development and growth of our people. Within theNuclear business, each employee is strongly encouraged
to engage in conversations with their leaders regarding
their Individual Development Plan (IDP) which is used
to support the development and professional success ofeach individual employee. Our Approach toDevelopment is based on 70% on-the-job experience,
20% Informal Learning, and 10% Formal Training,which is built into specific actions to enhance strengths,
improve developmental needs, and help our employees
move toward their career objectives. Leaders areexpected to know their employees and are encouraged
to have career discussions with their employees on aregular basis. Recognizing the importance of having agood understanding of an individual’s career goals,
Talent Profiles are maintained and updated on a regularbasis for succession plan participants.
In addition, as part of our talent management
framework, we review high potential, top talent, andhave succession plans for positions down to the senior
manager level. Monthly, our People Health Committees
meet to review a focus area such as a diversity category
or department. Following those monthly meetings, wefollow both the succession plan as well as individualcommunications regarding employee development. In
addition to the Site People Health committees, theNuclear Executive Leadership team also meets monthly
to discuss talent across the fleet as well as succession
plans and metrics to ensure the continuous
development and growth of our people. We track thenumber of internal promotions, and the effectiveness ofour succession plans with a target of 70% for each. We
also track DE&I metrics and new leader integrations.

Comment

There were many
similarities between Japan andwhat TVA has experienced
with them having to restart
after a long shutdown period.
Learning about that was very
helpful.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

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Comment/question

Response/opinion from JANSI (or presenter)

Comment

The TVA president’s talk on how
he built up, what started as a lowlevel plant to a top-level nuclear
power plant and the various
measures he employed in terms of
personnel, culture, and facilities wasvery inspiring from company
management and organizational
management perspectives.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

The speech provided clarity on
cutting-edge actions taken forcontinuous improvement and theapproach to continuous
improvement, an important theme
for the future of the nuclear
industry. It helped me understandthe theme on a deeper level.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

The keynote was a reminder that
we need nuclear power generation
to provide a stable supply ofelectricity, to provide energy
security, and to ensure theJapanese people do not fall intopoverty. I also learned that people
and culture are critical in operating
nuclear power plants.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

It helped me understand theneed for everyone, frommanagement to employees, to workon building a safety culture with asense of ownership.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

It was a great opportunity tolearn about utilities’ attitude toward
communication since the Fukushima
Daiichi NPS accident, safety
management and psychologicalsafety, approach to leadership, andother topics that I don’t encounterin my routine work.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment(I enjoyed it) because I was able
to learn about TVA’s teamwork andculture of continuous improvementthat TVA has been working on over
the years and their importance.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

Hearing the TVA CEO talk about
improving performance and how
difficult he found it to improve wasinspiring.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

It was a great presentation. I
was intrigued by the implications ofthe TVA bringing a unit online aftera long shutdown period andrebuilding a culture for the restartof BWRs in Japan.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

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Comment/question

Response/opinion from JANSI (or presenter)

Panel discussion “Continuous Improvement: How extend in Japan”
CommentI appreciated hearing about theway people and groups think andhow they act, in plain language
from the perspective of an expert
in the field of psychology, insteadof a nuclear industry perspective.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

The discussion reminded me of
the importance of creating anenvironment where people canspeak up, building skills so thatthey can speak up, and keeping a
positive mindset and making
improvements.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

Comment

It was a rare opportunity tohear the take of CEOs from Japanand the US, a psychologist, theJANSI Chairman, and others on
the topic of how to implement
continuous improvement indomestic power plants. It was amultifaceted discussion that took
into account the differences incultures between Japan and theUS.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

CommentThe panelists’ views on
leadership, human resources
development, and communication
were very inspiring. My key
takeaways were: “Elevate safety
to culture”; “Consider humans as
a resource not the cause of humanerror”; “Thinking about thedifferences between Japan and theUS in terms of high context andlow context and developing
solutions with that in mind is a key
issue.”

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

CommentI think much of the discussion
was focused on general theories
about organizations and culture.
I’d be interested to know more
about unique events in specificsituations, and the thoughts andmindsets of individuals.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

CommentDr. Yamamoto’s moderation
was great and led to some indepth discussions.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

CommentThe discussions based on eachof the panelists’ experiences werevery interesting. Dr. Yamamoto’s
moderation was excellent.

Thank you for your comment. We will strive tomeet your expectations, improving the conference
offerings by continuing to work on programming
and running the conference smoothly.

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Comment/question

Response/opinion from JANSI (or presenter)

Comment

Similar to the keynote,
discussions covered important
themes for the future ofJapan’s nuclear power industry
from a wide range ofperspectives. It was veryinteresting.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

CommentDr. Yamamoto’s moderation
was excellent; the discussion
was lively and very informative.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

Comment

The discussion on culture
was very interesting and addedvalue.
I’m going to share thediscussion on high-context andlow-context culture with our ACteam.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

Comment

The keynote and panel
discussion cast light onto thedirection JANSI is heading in.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

Comment

The talk on US experiences
and the panel discussion were
all very timely and will be
useful for the future.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

Comment

Commissioner Tomoyuki
Sugiyama mentioned this in hisspeech, but the discussion
would be even more interesting
if people from the Japanese
government and municipalities
could participate.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

CommentAs Commissioner Sugiyama
from the NRA said, I hope theregulatory side could also
participate and discuss mattersin this kind of forum where
there is no authority gradient.

Thank you for your comment. We will strive to meetyour expectations, improving the conference offeringsby continuing to work on programming and running theconference smoothly.

OthersThank you for your valuable comments and questions. They will inform our continued efforts tofurther improve the conference.
These are representative comments and questions. Illustrative comment or question has beenchosen to represent similar comments and questions. Some comments and questions about
conference operations have been omitted. We would be grateful for your understanding.

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