Summary Report on Volunteer work at WHO/HQ
TOKITA, Yoshiharu
Gunma University Graduate School of Health Sciences
Gunma University WHO Collaborating Centre for Research and Training on
Interporofessional Education
I worked as WHO volunteer in the department of Service Delivery and Safety (SDS)
between 3rd October 2016 and 31st March 2017 in WHO headquarters, under the overall
supervision of Dr. Hernan Montenegro, coordinator, Services Organization and ClinicalInterventions unit (SCI), with technical supervision provided by SCI team and the unitsof Universal Health Coverage and Quality (QHC), and Patient Safety and Quality
Improvement (PSQ). During my volunteer, I was engaged in assistance on a number ofprogramme works in each unit. The involvement in specific work is as follows.
1. Services Organization and Clinical Interventions unit (SCI)
I assisted the SCI team in developing the policy brief for multidisciplinary careteam aimed at reorienting the health work force towards more integrated,People-Centred Health Services (IPCHS) including literature review, scoping
review, under the guidance of Shannon Berkley, technical officer, SCI. This scoping
review of literature on practice and approach to multidisciplinary care team willresult in a summary table. After the searches were conducted, I reviewed the title
and abstract to eliminate irrelevant citations. As the result of the step of including
and excluding, the remaining 198 abstracts were candidate for the next step ofdata extraction. Although this literature review is currently still in progress, I willproceed the project as the collaborative work supported by Gunma university staff
after the expiration of WHO volunteer contract.
2. Universal Health Coverage and Quality (QHC)
I contributed to the implementation of the Twinning Partnerships for Improvement,
especially in workshop held in WHO, between Liberia and Japan sponsored byJapanese Ministry of Foreign affairs. In addition, I was involved in the rapid
review for available technical resource for quality improvement, especially inresource-limited area and country, and concluded this result as the fundamental
landscaping paper for quality improvement and in this report I suggest fourrecommendation to team, emphasizing the importance of Interprofessional
education, that is my specialty, especially in such area.
I made presentation the preliminary result of rapid review in this workshop andshow the available technical resource to audience.

3. Patient Safety and Quality Improvement (PSQ)
I was involved in the literature review for development of Interprofessional
teamwork competency framework for patient safety. Although this literature
review has not completed during the volunteer contract, development of thiscompetency framework, including not only literature review but forming thelearning categories, and reviewing by the expert meeting, are going to continue as
collaborative work between WHO/SDS/PSQ and Gunma University, particularly in
WHO Collaborating Centre for research and Training on Interprofessional
Education, Japan. PSQ will collaborate with Gunma University, and develop not
only this competency framework but Interprofessional teamwork training
programme for patient safety as collaborative work among them. In addition, I wasalso engaged in reviewing the Leadership Competency Framework for Patient
Safety and supported the consultation meeting for Guideline for Patient Safety
Incident Reporting and Learning Systems.