ScholarOne Manuscripts Release Notes

Release v4.25.1
September 2019

Introduction to New Format
With this release, we are rolling out new templates, styles, tags, and other ways of communicatingwith you about our product updates. Please see a sample of the new release notes formatting
below. We welcome your feedback and suggestions: s1updates@clarivate.com.

Note/Tip Box: sidebar text
offers additional clarity on
terminology and context, as
well as related tips for users.

High-Level Summary: short,
non-technical summary of therelease item, highlightinguser and business value.

Users: colorcoded calloutof users
affected, forease in visualscanning.

Action Required: clear
explanation of steps necessary
to enable the feature.

1Details & Configuration: in-depth
explanation and configuration notes
separated out for those users who
require that level of detail and/or who
have the permissions required toconfigure the item.

ScholarOne Manuscripts v4.25.1 Release Notes

Overview
The ScholarOne Product Team is actively engaged in ongoing upgrades to security, performance,and user experience. The following items represent notable improvements made to the platform
and tools in this release, as well as key defect fixes and optimizations.
This document also provides information about default configuration values and instructions forconfiguring each feature. Please note that some features must be activated by an administrator or
ScholarOne representative for your users to benefit from the new functionality; contact our Support
team for questions around permission or configurations.
We encourage you to communicate workflow changes to all affected users.
If you have questions about any of the items included in this release, please reach out to ScholarOne
Product Support at s1help@clarivate.com.

Release 4.25.1 Updates
1. Calendar Invitations
Terminology Check“iCal” refers to a file with an.ical name extension andcontains a pre-formatted
event for use with common
calendar programs.

Added the ability to include calendar invitations on email templates. With this new functionality, aniCal file may be attached to emails associated with a task, helping reviewers, authors, and journal
staff to keep internal processes on-track and on-time.
Users
EditorAdmin

Also Benefits
Reviewer

AuthorAction Required
None. The calendar invite functionality will automatically appear on the email template
configuration page. See the configuration notes for more information on using thisfeature.

Details & Configuration
To use this feature: In the Admin/Configuration Center, check the iCal box on the email template
configuration page and include at least one of the tags listed below in the configured email
template. This will attach a calendar event to the email.

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ScholarOne Manuscripts v4.25.1 Release Notes

The iCal event, when saved to the end user’s calendar, will appear as an all-day transparent event(aka the user will still appear as available). A reminder alert will be sent 12 and 6 hours prior to thedeadline. Where multiple tags are included, multiple events will be generated for the end user.
Tag details and formatting of event copy is detailed below.
1.

2.

3.

3

Tag Used = ##AUTHOR_DUE_DATE##a.

Subject of iCal: [Identical to email subject]b.

Attachment Name: Author Due Date <JOURNAL_NAME>

c.

iCal Body Content:A task deadline is coming up. Please log in to the following site to complete yourtask.
Journal Name: <JOURNAL_NAME>
Journal URL: <JOURNAL_URL>
Manuscript Title: <MANUSCRIPT_TITLE>
Manuscript ID: <MANUSCRIPT_ID>

Tag Used = ##REVIEW_TASK_DATE_DUE##a.

Subject of iCal: [Identical to email subject]b.

Attachment Name: Review Due Date <JOURNAL_NAME>

c.

iCal Body Content:
A task deadline is coming up. Please log in to the following site to complete yourtask.
Journal Name: <JOURNAL_NAME>
Journal URL: <JOURNAL_URL>
Manuscript Title: <MANUSCRIPT_TITLE>Manuscript ID: <MANUSCRIPT_ID>

Tag Used = ##TASK_DATE_DUE##a.

Subject of iCal: [Identical to email subject]b.

Attachment Name: Task Due Date <JOURNAL_NAME>

c.

iCal Body Content:
A task deadline is coming up. Please log in to the following site to complete yourtask.
Journal Name: <JOURNAL_NAME>
ScholarOne Manuscripts v4.25.1 Release Notes

Journal URL: <JOURNAL_URL>
Manuscript Title: <MANUSCRIPT_TITLE>
Manuscript ID: <MANUSCRIPT_ID>
4.

5.

Tag Used = ##STUB_SUBMISSION_DUE_DATE##a.

Subject of iCal: [Identical to email subject]b.

Attachment Name: Author Due Date <JOURNAL_NAME>

c.

iCal Body Content:
A task deadline is coming up. Please log in to the following site to complete yourtask.
Journal Name: <JOURNAL_NAME>
Journal URL: <JOURNAL_URL>
Manuscript Title: <MANUSCRIPT_TITLE>
Manuscript ID: <MANUSCRIPT_ID>

Tag Used = ##TOPIC_SUBMISSION_DUE_DATE##a.

Subject of iCal: [Identical to email subject]b.

Attachment Name: Topic Due Date <JOURNAL_NAME>

c.

iCal Body Content:
A task deadline is coming up. Please log in to the following site to complete yourtask.
Journal Name: <JOURNAL_NAME>
Journal URL: <JOURNAL_URL>
Manuscript Title: <MANUSCRIPT_TITLE>
Manuscript ID: <MANUSCRIPT_ID>

2. Password Field Improvements
Tip
To further address login
issues, we have recently
suggested optional text forjournal login pages. Reachout tos1updates@clarivate.com
for this information.

To simplify the process around updating and saving passwords, users may now copy and paste their
new password into both password fields on the “Create New Password” page. This change will also
help password manager tools to automatically fill in the fields on ScholarOne login pages.
UsersALLAction Required
None. This feature has been deployed automatically.

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ScholarOne Manuscripts v4.25.1 Release Notes

3. Updates to Submission Prefill Beta Tool
Terminology Check"Beta" refers to a stage ofsoftware development inwhich a product is nearlycomplete but is still
undergoing active
development. Beta versions
are released in order togather user feedback before
releasing the final version.
In the case of theSubmission Prefill andDocument Analysis tools,
the beta period is being
used to further train the AIpowering each feature
through live interactions
with users.

As part of the ongoing development of the Submission Prefill tool released in v4.25, this releaseadds the following functionalities: prefilling author and co-author information when connected toan existing account, improved linking of institutions (fixing a defect where each line of an
institution's address was being identified as a separate entity), and displaying an alert wheningested author information differs from that on an existing account. The tool will continue to beupdated in anticipation of a full (non-beta) release in v4.26.
UsersAuthor
Action Required
None. All updates have been automatically incorporated into the tool. Please continue
to send user feedback to s1help@clarivate.com as you explore this new feature.

Details & Configuration
In addition to the continuous improvements being made to the AI powering this tool, the following
updates have been made in this release:••

Prefilling author and co-author information when connected to an existing accounto

Where a user includes their email address and that email address is tied to an accountthat exists on the site, the user's account will populate the author step. ANDo

Where a user includes an ORCID iD of a co-author on the uploaded manuscript andthat ORCID iD is tied to an account that exists on the journal, the user’s account will
populate the author step.

Improved linking of institutionso•

Alert for Imported/Account Information Mismatcho5

Fixed a defect where each part of an institution's address was being pulled as aseparate entity. Additional work has been completed on Institution extraction with thegoal of reducing the number of errant ingestions.
Added the display of an alert on the top of the Authors & Co-Authors page for wheningested author information differs from that on an existing account. When thismismatch exists, the system will display the ingested information and provide an alert
to the submitter, “Notice: Please review the information for the following authors. The
name(s) provided may differ from the information on the account.”

ReminderUpdates to Document Analysis Beta Tool

The Submission Prefill andDocument Analysis Beta
tools launched in the 4.25
release with default set todisabled. To enable thesetools and to learn more,
please contact Support.

Introduced in v4.25, this tool enables Authors and Editors to see key sentences and key words
found in the manuscript by AI tools, helping Authors to tailor their submissions to the appropriate
journals, and helping journals screen incoming submissions for fit with the journal’s scope. This
saves time in the submission and peer review processes by ensuring manuscript/journal fit inadvance of a submission’s distribution to reviewers. In 4.25.1, we’ve made numerous backend
enhancements to the tools and copy, yielding higher quality results in the tool.
ScholarOne Manuscripts v4.25.1 Release Notes

4. Support for Improved Rendering of Chinese & Japanese Fonts
To improve the rendering of Chinese and Japanese fonts by the converter system, we have added
fonts to improve the quality of substitutions. These new fonts include spacing that is more closely
tied to that used in Chinese & Japanese fonts, resulting in lines of similar length in the PDF.
UsersALLAction Required
None. The fonts will be substituted automatically based on the fonts in the submission.
Details & Configuration
The following fonts were added to our converter system:•••••••••••••••••••SongTi
Fang Song Ti
MingTiHeiTi
KaiTi
Mincho Family
MS-Mincho
MS-PMincho
YuMincho-Regular
YuMincho-Demibold
Yumincho-Light
Gothic Family
MS-Gothic
MS-PGothic
YuGothic-Regular
YuGothic-Light
YuGothic-Medium
Hiragino Kaku Gothic Pro
Meiryo5. Added Notifications for User Account Changes
To help keep external/publisher platforms up to date and GDPR compliant, we have added API
notifications at the user account level, enabling external systems to be alerted to changes to or
removal of a user account.
UsersEditor

Admin

Action Required
To receive these notifications, you must be a ScholarOne Web Services client and may
contact Support to enable and configure them for your account.
6ScholarOne Manuscripts v4.25.1 Release Notes

Details & Configuration
These notifications, as part of the ScholarOne Web Services platform, allow integrated external
systems to sync changes made to ScholarOne accounts in real time. Changes include updates madeto name, email address, institutional affiliation, and more. We have also added a notificationspecific to account removal so that external systems are immediately alerted to accounts removed
via ScholarOne’s GDPR-compliant platform.

6. Update to Document-Based Tags on Proof
In v4.24 ScholarOne added Document-Based Tags on Proof, which gave journals the option to add
Custom Question responses to the manuscript proof. In this release, ScholarOne has updated thefeature so that it can be configured independently by Submission Group.
EditorAdmin

Action Required
None. This option is now available under specific Submission Groups on the Submission
Configuration Page. (Note: Client/Full Config permissions required)

Details & Configuration
Previous documentation for Document-Based Tags on Proof is available in the v4.24 release notes.

Notable Defect Fixes & Functionality Optimizations
Note
ScholarOne deploys anumber of patches andhotfixes between releases,
ensuring that our users
experience constantimprovements to theplatform. Many of these are
driven by internal teams tooptimize processes andtherefore do not affectworkflows. If you havequestions about any ofthese changes, however,please reach out to Support.

•Custom Questions Searchable in Advanced Manuscript Searcho•

Added Email Tag for Submitting Authoro•

Fixed a word wrapping issue that affected display of the Conversation Tool in theChrome browser.

Added Functionality for Password Reset Workflowo7

Created a new email tag, ##PROLE_SUBMITTING_AUTHOR_EMAIL##, which
resolves to the email address of only the submitting author on a manuscript. InScholarOne, the submitting author is the user who starts the submission as a draft
and is then responsible for its completion. This tag will simplify communications toauthors serving this role.

Improved Display of Conversation Tool in Chrome Browsero•

Resolved an issue with Advanced Manuscript Search that prevented users fromsearching for manuscripts based on responses provided to custom questions onthe decision form.

Resolved a process on sites with ORCID SSO enabled such that users no longer
receive an error when they type the Enter key on the “Reset Password” screen (asopposed to clicking “Continue”).
ScholarOne Manuscripts v4.25.1 Release Notes

Upcoming Releases
Note: release dates are subject to change•••8

Stub Submission Date on ExtensionoFix an issue where the stub submission due date changes to the same date whenan extension is given to a reviewer.

oApproximate release date: v4.26, Q4 2019

New Widgets for Document Analysis
oPlan to add two additional widgets on the Document Analysis screen.

oApproximate release date: v4.26, Q4 2019

Ringgold Updates to Preserve Existing Address Information
oWhere users or admins update a non-connected Ringgold entry, the street address
will no longer be removed automatically.

oApproximate release date: v4.26, Q4 2019

ScholarOne Manuscripts v4.25.1 Release NotesAuthors

Chris Heid
Product Lead, Publishing & Associations

Greg Kloiber
Sr. Product Manager, ScholarOne

Sven Molter
Product Manager, ScholarOne

Stephanie Lovegrove
Digital Engagement & Content Manager

9ScholarOne Manuscripts v4.25.1 Release Notes

For more information please contact
ScholarOne Product Support
s1help@clarivate.com
Call 888 503 1050 (US) or0800 328 8044 (UK)
Monday 12:00am ET - Friday 8:30pm ET
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