TERMS AND CONDITIONS FOR
ACCOMMODATION CONTRACTS⑼

When the provisions of Article ( No. 10 ) of HOKKAIDO PrefectualOrdinance are applicable.
⑽ When the Guest applies for accommodation to operate a tour, resell toothers or other business purposes.
⑾ When the Guest makes an inaccurate statement regarding accommodation (number of people staying, schedule, etc.) or the guest makes multiple
reservations for the same name(s).
(Right to Cancel Accommodation Contracts by the Guest)
Article 6
The Guest is entitled to cancel the Accommodation Contract
by so notifying the Ryokan/Hotel.
２ In the case when the Guest has cancelled the Accommodation Contract
in whole or in part due to causes for which the Guest is liable (exceptin the case when the Ryokan/Hotel has requested the payment of thedeposit during the specified period as prescribed in Paragraph 2 of Article
3 and the Guest has cancelled before the payment), the Guest shall pay
penalty charges as listed in the attached Table No 2. However, in the casewhen a special contract as prescribed in Paragraph 1 of Article 4 has beenconcluded, the same shall apply
only when the Guest is informed of the obligation of the payment of thepenalty charges in case of cancellation by the Guest.
３ In the case when the Guset does not appear by 8:00p.m. of theAccommodation date ( 2 hours after the expected time of arrival if theRyokan/Hotel is notified of it) without an advance notice, the Ryokan/Hotelmay regard the Accommodation Contract as being cancelled by the Guest.
(Right to Cancel Accommodation Contracts by the Ryokan/Hotel)
Article 7
The Ryokan/Hotel may cancel the Accommodation Contract
under any of the following cases:⑴ When the Guest is deemed liable to conduct and/or have conducted
himself in a manner that will contravene the laws or act against thepublic order or good morals in regard to his accommodation;⑵ When the Guest is clearly considered to be corresponding to thefollowing ⒜ to ⒞.
⒜ Gang group, gang group semi-regular members or gang member
related persons and other antisocial forces.
⒝ When a corporate body or other organization where gang groups organg members control business activities.
⒞ In a corporate body which has persons relevant to gang member in
its board member.
⑶ When the Guest in accommodation behaves extremely in a mischievous
way against other hotel guests.
⑷ When the Guest is clearly considered to be a patient with an infectious
disease.
⑸ When having accommodation, a violent action is carried out, or
demanded a burden beyond reasonable purview.
⑹ When unavoidable causes, such as act of God, etc., prevent the Guest
from staying at our Hotel (Ryokan).
⑺ When the provisions of Article ( No. 10 ) of HOKKAIDO Prefectural
Ordinance are applicable;⑻ When the Guest does not observe prohibited actions such as smoking
in bed, mischief to the firefighting facilities and other prohibitions of theUse Regulations stipulated by the Ryokan/Hotel (restricted to particulars
deemed necessary in order to avoid the causing of fires).
⑼ When the contact information (telephone number, e-mail address, etc.)
provided by the Guest at the time of application for accommodation isinaccurate, or we are unable to communicate with the Guest because
the provided contact information (telephone number, e-mail address, etc.)
cannot be used due to service interruptions or other reasons.
２ In the case when the Ryokan/Hotel has cancelled the Accommodation
Contract in accordance with the preceding Paragraph, the Ryokan/Hotelshall not be entitled to charge the Guest for any of the services in the futureduring the contractual period which he has not received.
(Registration)
Article 8
The Guest shall register the following particulars at thefront desk of the Ryokan/Hotel on the day of Accommodation:⑴ Name, age, Mr･Ms, address and occupation of the Guest(S);⑵ For non-Japanese:nationality, passport number, Passport copy, port anddate of entry in Japan;⑶ Data and estimated time of departure; and⑷ Other particulars deemed necessary by the Ryokan/Hotel.
２ In the case when the Guest intends to pay his Accommodation Chargesprescribed in Article 12 by any means other than Japanese currency, suchas traveler's cheques, coupons or credit cards, these credentials shall beshow in advance at the time of theregistration prescribed in the preceding Paragraph.
(Occupancy Hours of Guest Rooms)
Article 9The Guest is entitled to occupy the contracted guest roomof the Ryokan/Hotel from 3:00p.m. to 10:00a.m. the next morning However,in the case when the Guest is accommodated continuously, the Guest may
occupy it all day long, except for the days of arrival and departure.
２ The Ryokan/Hotel may, notwithstanding the provisions prescribed in
the preceding Paragraph, permit the Guest to occupy the room beyond thetime prescribed in the same Paragraph. in this case, extra Charges shall be
paid as follows:⑴ Up to 3 hours: one third of the room charge⑵ Up to 6 hours: one half of the room charge⑶ More than 6 hours: room charge in full

３ The equivalent in the sum to the room charge prescribed in thepreceding Paragraph shall be 70 % of the Basic Accommodation
Charges.
(Observance of Use Regulations)
Article 10 The Guest shall observe the Use Regulations established by
the Ryokan/Hotel.
(Business Hours)
Article 11 The business hours of the main facilities, etc. of the Ryokan/
Hotel are as follows, and those of other facilities, etc. shall be notified indetail by brouchures as provided, notices displayed in each place, service
directories in guest rooms others.
⑴ Survice hours of front desk, cashier's desk, etc.
A Closing time 0:00
B Front service 7:00a.m. to 10:00p.m.
⑵ Service hours (at facilities) for dining, drinking, etc.
A Breakfast 7:00a.m. to 8:30a.m. by RESTAURANT
B Dinner 6:00p.m. to 8:00p.m. by RESTAURANT・ROOM
２ The business hours specified in the preceding Paragraph are subject totemporary changes due to unavoidable causes of the Ryokan/Hotel. In sucha case, the Guest shall be informed by appropriate means.
(Payment of Accommodation Charges)
Article 12 The breakdown of the Accommodation charges, etc. that theGuest shall pay is as listed in the attached Table No. 1
２ Accommodation Charges, etc. as stated in the preceding Paragraphshall be paid with Japanese currency or by any means other than Japanesecurrency such as traveler’s cheques, coupons or credit cards recognizedby the Ryokan/Hotel at the front desk at the time of the departure of theGuest or upon request by the Ryokan/Hotel.
３ Accommodation charges shall be paid even if the Guest volutari1y does
not utilize the Accommodation facilities which have been provided for himby the Ryokan/Hotel and are at his disposal.
(Liabilities of the Ryokan/Hotel)
Article 13 The Ryokan/Hotel shall compensate the Guest for thedamage if the Ryokan/Hotel has caused such damage to the Guest in thefulfillment or the nonfu1fi1lment of the Accommodation Contract and/orrelated agreements. However, the same shall not apply in cases when suchdamage has been caused due to reasons for which the Ryokan/Hotel is notliable.
２ Even though the Ryokan/Hotel has received the “PASS MARK”(Certificate of Excellence of Fire Prevention Standard issued by the firestation), furthermore, the Ryokan/Hotel is covered by the Ryokan/HotelLiability Insurance in order to deal with unexpected fire and/or otherdisasters.
(Handling when unable to provide Contracted Rooms)
Article 14 The Ryokan/Hotel shall, when unable to provide contractedroom, arrange accommodation of the same standard elsewhere for theGuest insofar as practicable with the consent of the Guest.
２ When arrangement of other Accommodation can not be madenotwithstanding the provisions of the preceding Paragraph, the Ryokan/
Hotel shall pay the Guest a compensation fee equivalent to the penalty
charges and the compensation fee shall be applied to the reparations.
However, when the Ryokan/Hotel cannot provide Accommodation due tocauses for which the Ryokan/Hotel is not liable, the Ryokan/Hotel shall notcompensate the Guest.
(Handling of Deposited Articles)
Article 15 The Ryokan/Hotel shall compensate the Guest for thedamage when loss, breakage or other damage is caused to the goods. cash,or valuables deposited at the front desk by the Guest, except in the casewhen this has occurred due to causes of force majeure. However, for cash
and valuables, when the Ryokan/Hotel has requested the Guest to report
its kind and value but the Guest has failed to do so, the Ryokan/Hotel shallcompensate the Guest within the limit of  100,000yen.
２ The Ryokan/Hotel shall compensate the Guest for the damage whenloss, breakage or other damage is caused, through intention or negligenceon the part of the Ryokan/Hote1, to the goods, cash or valuables which arebrought into the premises of the Ryokan/Hotel by the Guest but are notdeposited at the front desk. However, for articles of which the kind andvalue have not been reported in advance by the Guest, except in case of
the damage caused through intention or gross negligence on the part of
the Ryokan/Hotel, the Ryokan/Hotel shall compensate the Guest within thelimit of 100,000yen.
(Custody of Baggage and/or Belongings of the Guest)
Article 16 When the baggage of the Guest is brought into the Ryokan/
Hotel before his arrival, the Ryokan/Hotel shall be liable to keep it only inthe case when such a request has been accepted by the Ryokan/Hotel. Thebaggage shall be handed over to the Guest at the front desk at the time of
his check-in.
２ When the baggage or belongings of the Guest is found left after hischeck-out, and the ownership of the article is confirmed, the Ryokan/Hotelshall inform the owner of the article left and ask for further instructions.
When no instruction is given to the Ryokan/Hotel by the owner or when
the ownership is not confirmed, the Ryokan/Hotel shall keep the article for7 days including the day it is found. and after this period, the Ryokan/Hotelshall turn it over to the nearest police station.

３ The Ryokan/Hotel’s liability in regard to the custody of the Guest'sbaggage and belongings in the case of the preceding two Paragraphs
shall be assumed in accordance with the provisions of Paragraph 1 of thepreceding Article in the case of Paragraph 1 , and with the provisions ofParagraph 2 of the same Article the case of Paragraph 2.
(Liability In regard to Parking)
Article 17 The Ryokan/Hotel shall not be liable for the custody of thevehicle of the Guest when the Guest utilizes the parking lot within thepremises of the Ryokan/Hotel, as it shall be regarded that the Ryokan/
Hotel simply offers the space for parking, whether the key of the vehicle
has been deposited with the Ryokan/Hotel or not. However, the Ryokan/
Hotel shall compensate the Guest for the damage caused through intention
or negligence on the part of the Ryokan/Hotel in regard to the managementof the parking lot.
(Liability of the Guest)
Article 18 The Guest shall compensate the Ryokan/Hotel for thedamage caused through intention or negligence on the part of the Guest.
(Governing Language)
Article 19 These Terms and Conditions are executed in Japanese andEnglish. If they arise any inconsistencies or differences between both texts,
the Japanese text shall prevail in every respect.
(Jurisdiction and Governing Law)
Article 20 All disputes arising in connection with these Terms andConditions shall be settled in accordance with Japanese laws and regulations
at a Japanese court with jurisdiction over the location of the Ryokan/Hotel.
Attached Table No. 1
Calculation method for Accommodation Charges (Ref. Paragraph 1 ofArticle 2. and Paragraph 1 of Article 12)
Contents
Total Amount to be
paid by the Guest(Scope of Application)
Article 1
Contracts for Accommodation and related agreements to beentered into between this Ryokan/Hotel and the Guest to be accommodated
shall be subject to these Terms and Conditions. And any particulars notprovided for herein shall be governed by laws and regulations and/orgenerally accepted practices.
２ In the case when the Ryokan/Hotel has entered into a special contract
with the Guest insofar as such special contract does not violate laws andregulations and generally accepted practices, notwithstanding the preceding
Paragraph, the special contract shall take precedence over the provisions ofthese Terms and Conditions.
(Application for Accommodation Contracts)Article 2
A Guest who intends to make an application for an
Accommodation Contract with the Ryokan/Hotel shall notify the Ryokan/
Hotel of the following particulars.
⑴ Name of the Guest(s);⑵ Date of accommodation and estimated time of arrival;⑶ Accommodation Charges (based, in principle, on the Basic Accommodat
ion Charges listed in the attached Table No. 1);and⑷ Other particulars deemed necessary by the Ryokan/Hotel.
２ In the case when the Guest requests, during his stay, extension ofthe accommodation beyond the date in Subparagraph ⑵of the preceding
Paragraph, it shall be regarded as an application for a new Accommodation
Contract at the time such request is made.
(Conclusion of Accommodation Contracts, etc.)
Article 3
A Contract for Accommodation shall be deemed to havebeen concluded when the Ryokan/Hotel has duly accepted the application
as stipulated in the preceding Article. However, the same shall not apply
when it has been proved that the Ryokan/Hotel has not accepted theapplication.
２ When a Contract for Accommodation has been concluded in accordancewith the provisions of the preceding Paragraph, the Guest is requested topay an accommodation deposit fixed by the Ryokan/Hotel within the limitsof Basic Accommodation Charges covering the Guest's entire period of stay
(3 days when the period of stay exceeds 3 days) by the date specified by
the Ryokan/Hotel.
３ The deposit shall be first used for the Total Accommodation Charges tobe paid by the Guest, then secondly for the penalty charges under Article
6 and thirdly for the reparations under Article 18 if applicable, and theremainder, if any, shall be refunded at the time of the payment of theAccommodation Charges as stated in Article 12.
４ When the Guest has failed to pay the deposit by the date as stipulated
in Paragraph 2 the Ryokan/Hotel shall treat the Accommodation Contract
as invalid. However, the same shall apply only in the case when the Guest
is thus informed by the Ryokan/Hotel when the period of payment of thedeposit is specified.
(Special Contracts Requiring No Accommodation Deposit)
Article 4
Notwithstanding the provisions of Paragraph 2 of thepreceding Article, the Ryokan/Hotel may enter into a special contract
requiring no Accommodation deposit after the Contract has been concluded
as stipulated in the same Paragraph.
２ In the case when the Ryokan/Hotel has not requested the payment ofthe deposit as stipulated in Paragraph 2 of the preceding
Article and / or has not specified the date of the payment of the deposit at
the time the application for an Accommodation Contract
has been accepted, it shall be costrued as that the Ryokan/Hotel has
accepted a special contract prescribed in the preceding
Paragraph.
(Refusal of Accommodation Contracts)
Article 5
The Ryokan/Hotel may not accept the conclusion of an
Accommodation Contract under any of the following cases:⑴ When the application for accommodation does not conform with theprovisions of these Terms and Conditions;⑵ When the Ryokan/Hotel is fully booked and no room is available;⑶ When the Guest seeking accommodation is considered likely to behave
in violation of the provisions of the ordinance, public order or good public
morals.
⑷ When the Guest seeking accommodation is considered to be corresponding to the following ⒜ to ⒞.
⒜ The law in respect to prevention, etc. against illegal actions by gangmembers (1991 Law item 77) stipulated article 2 item 2 (hereinafterreferred to as “gang group”.), gang member stipulated by the samelaw article 2 item 6 (hereinafter referred to as “gang member.”), ganggroup semi-regular members or gang member related persons andother antisocial forces.
⒝ When gang group or gang members are associates of corporations orother bodies to control business activities.
⒞ When a corporate body has related persons to gang members.
⑸ When the guest seeking accommodation behaves extremely in amischievous way against other hotel guests.
⑹ When the Guest seeking accommodation is clearly considered to be apatient with an infectious disease.
⑺ When the guest seeking accommodation, a violent requesting act iscarried out, or demanded a burden beyond the reasonable purview.
⑻ When act of God, trouble with facilities, and other unavoidable causes
prevent the Guest from staying at our Hotel (Ryokan).

Accommo⑴ Basic Accommodation Charge (Half Board) ervice Charge
dation Charges ⑵ SExtra⑶ E xtra meals & Drinks (Other than Breakfast and Dinner)
Chargesand Other Expenses
Taxes

a. Consumption Tax
b. Hot spring Tax

Remarks
１. Basic Accommodation Charge is based on the tariffs, which are posted
at the Front desk and in guest rooms.
２. A child's charge applies to children attending elementary school of ages
(up to 12 years of age) and under, 70% of the adult charge shall berequired when meals and bedding comparable to those for the adult areprovided to such children, 4,000yen shall be requited when meals andbedding for children are provided and 3,500yen when only bedding forchildren is provided. For an infant to whom meals and bedding are notprovided, 2-5 years of age have 2,500yen, 0-1 year of age are free ofcharge. (Without Tax)
Attached Table No.2
Penalty charges (Ref. Paragraph 2 of Article 6)
Contracted Number of Guests
Date when
Cancellation of Contract is Notified

100 and under

101 and more

No show

100%

100%

Same day

100%

100%

1 day prior to staying

80%

100%

2 days prior to staying

50%

80%

3 days prior to staying

50%

80%

4 days prior to staying

50%

80%

5 days prior to staying

50%

80%

6 days prior to staying

50%

80%

7 days prior to staying

50%

80%

8 days prior to staying

20%

50%

14 days prior to staying
20%
50%
Remarks:
１. The percentages signify the rate of penalty charge to the Basic
Accommodation Charges.
２. When the contracted days are shortened, the penalty charge must bepaid for each canceled days by the guest.
３. When part of a group booking (for 15 persons or more) is cancelled,
the penalty charge shall not be charged for the number of persons
equivalent to 10% of the number of persons booked as of 10 days
prior to the occupancy when accepted less than 10 days prior to theoccupancy, as of the date) with fractions counted as a whole number.
4. If penalty provisions for individual accommodation plans are specified at
the time of contract, they supersede these Terms and Conditions.
5. T he prescribed penalty shall be charged even if a natural disaster (e.g.,
resulting from rainstorms or snowstorms) occurs. However, if the Guestis unable to arrive at the Ryokan/Hotel due to the cancellation of his/her flight, train, bus or other transportations as a result of such a natural
disaster, the penalty shall not be charged.