Featured customer story:

mabl Helps Arch Insurance Group Standardize on a
Functional Testing Solution and Increase Velocity andQuality of Releases
Challenges
Difficulty ensuring
optimal quality for
new releases intheir mission-criticalapplication

Results
3x faster test creation

2 weeks worth of worktakes 2 hours with mabl

Massive time savings

Arch Insurance Group, Inc. is a specialty insurer that serves corporations, law firms, and financecompanies in North America, Europe, and Australia. With several subsidiary companies andbranch offices, plus over 1500 employees, the company maintains a commitment to providing
careful and diligent underwriting services to its diverse portfolio of customers.
Gary Gann is a VP of Software Development at Arch Insurance. In addition to his responsibilityof building and supporting systems, he has also been charged with creating a Center ofExcellence for test automation for Arch Insurance IT.

Mabl is the leading intelligent test automation platform built for CI/CD.
It’s the only SaaS solution that tightly integrates automated end-toend testing into the entire development lifecycle.

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Keeping Up with New Releases for a MissionCritical Application
Providing high-quality software is of huge importance to Arch
Insurance. The company at large maintains an impeccable
reputation for managing risk and performing due diligence, which
are values that are also reflected in its IT department’s approachto quality.
A more specific example involves a SaaS system that lets theirbusiness users rate, quote, and maintain their client’s insurance
policies. The system is heavily customized for Arch Insurance,
and the company receives new releases every two weeks. Thisapplication underpins many customer-facing services, and eachchange can affect existing functionality. Leveraging mabl reduces
the time it takes to test new features and also provides additional
test coverage.

We started building out scripts and we saw how fast we wereable to build compared to how fast we were able to build with
Gary Gann
VP of Software
Development, Arch
Insurance Groupother tools. And we were able to build a lot during that timeto the point where we were ahead of schedule for the project.
So that’s when we were convinced to buy it.

mabl Streamlines and Standardizes Testing –and makes automation easy for teams of testers
who do not have programming experience
Before opting for mabl as a functional automated testing solution,
Arch found that the scale of manual testing was overwhelming. The
QA testers had to scramble to resolve the problems introduced byreleases every two weeks.

mabl.com2

By standardizing on mabl for functional testing to test
their SaaS underwriting application, the team at Arch
Insurance was able to begin automated testing at a rate
3x as fast as their previous test automation tool. mabl
wasn’t just faster to use—it was also easier.
After signing up for a trial of mabl, the QA team was able
to get set up and running fast enough to outstrip theprogress of their incumbent testing tool—fast enoughthat they were ahead of schedule before the demo
period ran out. They even found a bug in the production
system that the vendor had missed. This progress
helped make the purchasing decision of mabl easy
Additional observed benefits include:• The auto-healing function helps adapts test
scripts to account for frequent changes intheir application.

• mabl Link creates secure tunneling capabilities
that allow the testing program to access private
environments without exposing them to risks.

• Massive time savings in terms of infrastructure
support—from 75% of an FTE’s capacity tosupporting their previous testing product to twohours in total.
For Arch, mabl doesn’t just make the case for automatedfunctional testing. Instead, it makes the case forautomation in general. Says Gary, “two things holdcorporations back from doing automation. The firstthing is they feel test case maintenance for some
applications is too costly and time consuming. And inthose cases, they just feel it’s easier to continue withmanually testing vs investing in the cost of automation.
Automation with other tools can work well, but many ofmabl.com

3them require large teams to build them out and deploy
them across an organization including infrastructure
support and then working in multi-browser testing andsupport. Mabl solves all of these challenges easily.
With Mabl you can automate complex test cases very
easily. And then once built, keeping them up to date,
resolving the typical maintenance issues is equally asfast and easy.”
Now that the proof of concept is showing signs ofsuccess, Arch has standardized on mabl for functional
testing across IT.

See for yourself how mabl canhelp you multiply your QA efforts
by creating a free account today.

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