Consultation Services(Current as of February 2024)
Type ofConsultation

Contact Details

Hours & Language Support

Notes

Mon–Sat 9:00–16:00

Niigata City International Exchange Foundation (Except holidays and New Year holidays)
TEL: 025-225-2727
Crosspal 2F 3-2086 Ishizuecho-dori, Chuo-ku,
Niigata City
Email: kyokai@nief.or.jp
URL: https://www.nief.or.jp

GeneralEveryday
Matters

Niigata Help Association
TEL: 025-228-2212 / 080-6596-0168

Japanese: Mon–Sat
English & Chinese: Mon – Fri
Korean: Tue & Fri
French: Mon & Thu
Russian: Thu
Multi-language support can beprovided using translation devices
for other languages and wheninterpreters are not available.

Appointment
required if you
need assistance inlanguages otherthan Japanese andEnglish.

Free legal consultation available inMay, October, and February.

Appointment
required. You mustarrange for aninterpreter ifneeded.

Vietnamese, Spanish, English,
Korean, Chinese, Thai, Portuguese,Bengali, Tagalog, Russian

Appointment
RequiredCall the 24 hour toll-free number(10:00–22:00 for foreign language
support)
TEL: 0120-279-338(Press 2 after the Japanese message ; you will be English, Chinese, Korean, North
Korean, Thai, Spanish, Tagalog,transfered to the multilingual line)
Vietnamese, Nepali, Portuguese,
URL: https://www.since2011.net/yorisoi/
Indonesian

Helpline for Foreigners

TEL: 025-385-6851
Labor Welfare Hall 1F 6-2 Shinko-cho, Chuo-ku,
Niigata City

Mon–Fri 9:30–16:30(Except holidays and New Year holidays)

Appointment
Required. You
must arrange for aninterpreter ifneeded.

Niigata International Association

Hours: 10:00-17:00(Last entry at 16:30)(Except weekends, holidays andNew Year holidays)
Japanese & Russian: Mon–Fri
Chinese: Wed
English: Mon & Fri /Thu (until 14:00)
Thai & Vietnamese: Tue
Filipino: Mon
Spanish & Portuguese: Thu (until 14:00)*Translation software will be used
for other languages

Appointment
required for online
consultations

Niigata City Personal Support Center

Foreign
Resident
Consultation
Center(GeneralConsultationsandInformation)

TEL: 025-241-1881
Bandaijima Bldg. 2F 5-1 Bandaijima, Chuo-ku,
Niigata City
Email: nia10@niigata-ia.or.jp
URL: https://www.niigata-ia.or.jp/

Education Consultation
Foreign
Resident
Consultation
Center(SpecialistConsultation)

Every Tuesday 13:00-17:00
Phone consultation regarding education for children
Japanese, English, Chinese, Thai,with ties to foreign countries.
Vietnamese, and Russian
TEL: 025-241-1881

Legal Consultation
TEL: 025-241-1881

3rd Thu of every odd month
13:00–17:00
Japanese, English, Spanish,Portuguese, Russian

Appointment
required
Availability mayvary

“Houterasu” Legal Consultation
TEL: 025-241-1881

Foreign
Resident
Consultation
Center(SpecialistConsultation)

3rd Mon of every even month
13:00–17:00
Japanese, English, Filipino

Administrative Scrivener (gyosei-shoshi) 4th Wednesday of every month
10:00-17:00
Consultation
Japanese, Chinese, Russian

TEL: 025-241-1881

Immigration Procedures Consultation
TEL: 025-241-1881

Appointment
required
Availability mayvary

2nd Tuesday of every month
13:00–17:00
Japanese, Thai, Vietnamese,
RussianWard Office Public Health and Welfare Divisions

Women’sCounseling

Chuo Ward Office
Higashi Ward Office
Kita Ward Office
Konan Ward Office
Akiha Ward Office
Minami Ward Office
Nishi Ward Office
Nishikan Ward Office

TEL: 025-223-7236
TEL: 025-250-2415
TEL: 025-387-1316
TEL: 025-382-4313
TEL: 0250-25-5660
TEL: 025-372-6371
TEL: 025-264-7343
TEL: 0256-72-8369

Alza Niigata
TEL: 025-245-0545
Bandai Citizens’ Hall 3F
9-1 Higashibandai-cho, Chuo-ku, Niigata City

Mon–Fri 9:00–16:00(Except weekends, holidays, andNew Year holidays)

You must arrange
for an interpreter

Wed & Sun: 10:00 – 15:30
Fri: 14:00 – 19:30(Except holidays and New Year holidays)

Appointment
required. You mustarrange for aninterpreter.

Spousal Violence Consultation and Support Mon & Wed: 9:00 – 17:00
CenterTue, Thu, Fri: 9:00 – 20:00(Except holidays and New Year holidays)

TEL: 025-226-1065

You must arrange
for an interpreter

Ward Office Education Consultation Centers

Education(Truancy,Bullying,etc.)

Chuo Ward Office
Kita Ward Office
Konan Ward Office
Akiha Ward Office
Minami Ward Office
Nishikan Ward Office

TEL: 025-222-8600
TEL: 025-387-3709
TEL: 025-382-1156
TEL: 0250-23-0101
TEL: 025-373-4895
TEL: 0256-82-1800

Mon-Fri 9:10 – 17:00(Except holidays and New Year holidays)

Appointment
required. You mustarrange for aninterpreter.
50 min per session.

Mon–Fri 8:30-17:30(Except holidays and New Year holidays)

For enrollment andtransfers

1st–4th Wed 13:30–16:00
English & Chinese

Call to confirm
foreign language
service is available

Ward Office Education Support CentersSchool
Procedures

JobSearching& Labor

Chuo Ward Office
Higashi Ward Office
Konan Ward Office
Minami Ward Office
Nishi Ward Office
Kita Ward Office
Nishikan Ward Office
Akiha Ward Office

TEL: 025-223-7026
TEL: 025-250-2180
TEL: 025-382-4903
TEL: 025-372-6635
TEL: 025-264-7530
TEL: 025-387-1525
TEL: 0256-72-8560
TEL: 0250-25-5500

Hello Work Niigata, Foreign National
Advisory Service (Employment agency)
TEL: 025-280-8609
Niigata Misaki Godo Chosha Bldg. No.2 1F & 2F
1-2-1 Misaki-cho, Chuo-ku, Niigata CityNiigata Work & Labor Advisory Center
JobSearching& Labor

TEL: 025-378-2163 / 0120-540-217
NEXT 21 12F, 6-866 Nishibori-dori Chuo-ku,
Niigata City
Email: info@niigata-elcc.jp

Mon–Fri 9:00–18:30(Except holidays and New Year holidays)
English, Chinese, Korean

Appointment
requiredNiigata Labor Bureau Foreign Worker
Fri
Consultation Corner
JobSearching& Labor

TEL: 025-288-3503
Niigata Misaki Godo Chosha Bldg. No.2 3F
1-2-1 Misaki-cho, Chuo-ku, Niigata City

Niigata Labor Standards Inspection Office
TEL: 025-288-3572
Niigata Misaki Godo Chosha Bldg. No.2 2F
1-2-1 Misaki-cho, Chuo-ku, Niigata City

Mon-Fri 8 :30–17 :15(Excluding holidays and New Year holidays)

Niigata City Legal Advisory Services(Except holidays)

Public Opinion and Consultation
Division Citizen Consultations
Office

TEL: 025-226-1025

1st-4th Mon;
1st& 3rd Wed

13:15-16:15

1st & 3rd Fri

9:00-12:00

Kita Ward Office

TEL: 025-387-1295

1st & 3rd Tue

13:15-16:15

TEL: 025-250-2235

2nd & 4th Tue

13:15-16:15

Konan Ward Office

TEL: 025-382-4203

1st & 3rd Thu

13:15-16:15

Akiha Ward OfficeTEL: 0250-25-5674

2nd & 4th Fri

13:15-16:15

Minami Ward Office

TEL: 025-372-6105

2nd & 4th Wed

13:15-16:15

Nishi Ward Office

TEL: 025-264-7211

2nd & 4th Thu

13:15-16:15

Nishikan Ward Office

TEL: 0256-72-8317

3rd Wed

13:15-16:15

Higashi Ward Office

LegalMatters

TEL: 025-222-5533
1-1 Gakkocho-dori, Chuo-ku, Niigata City
URL: https://www.niigata-bengo.or.jp/

TEL: 0570-078328 TEL (VoIP): 050-3383-5420
Niigata Higashinaka-dori Bldg. 2F
1-86-51 Higashinaka-dori, Chuo-ku, Niigata City

“Houterasu”
Multilingual Information Service
TEL: 0570-078377 TEL (VoIP): 050-3754-5430

Niigata Prefecture Administrative
Scrivener Association (gyosei-shoshi)
TEL: 025-255-5225
3-4-8 Sasaguchi, Chuo-ku, Niigata City
URL: https://www.niigata-gyousei.or.jp/

Appointment
required
Visitors must
provide their own
interpreter
30 minconsultation perperson

Mon–Fri 9:00–17:00(Except holidays and New Year holidays)

Mon–Fri 9:00–17:00(Except holidays and New Year holidays)

Appointment
required. You mustarrange for aninterpreter.

Mon–Fri 9:00–17:00
Simple Japanese, English, Chinese,
Korean, Spanish, Portuguese,
Vietnamese, Tagalog, Thai, Nepali,Indonesian

Mon–Fri 8:30–17:00(Except holidays and New Year holidays)

Tokyo Immigration Office Niigata Branch
TEL: 025-275-4735
Niigata Airport Terminal Building
3710 Matsuhama-cho, Higashi-ku, Niigata City

You must arrange
for an interpreter

Appointment
required. You mustarrange for aninterpreter.
¥5,500 /30 min

Niigata Prefectural Bar

Japan Legal Support Center “Houterasu”
Niigata Office

Immigration&Residential
Matters(Except holidays and New Year holidays)
9:00–12:00 & 13:00–16:30
Vietnamese only

Mon–Fri 9:00–16:00(Except holidays)

You must arrange
for an interpreter

Niigata Medical Care Information Network
URL: https://qq.niigata-iyaku.jp/

MedicalInformation

Niigata Medical Interpretation Center
Email: niigatamic.enter@gmail.com

English, Chinese, Korean

English, Chinese

Not free

Mon–Fri 9:00–16:00(Except holidays and New Year holidays)

Appointment
required. You mustarrange for aninterpreter.

Mon-Fri 10:00–17:00(Except holidays and New Year holidays)

Foreign driver’s
license translation
service

Multinational Clinic Search App “mikke”
URL: https://mikke-niigata.com/

Driver’s License CenterDriver’s
License7-1-1 Higashiko, Seiro-machi, Kitakanbara-gun
TEL: 025-256-1212

JAF (Japan Automobile Federation)
TEL: 025-284-7664 (Niigata)
TEL: 0570-00-2811
URL: https://www.jaf.or.jp/