Sustainability Report

2010

RISO KAGAKU CORPORATION
Inquiries:

Environmental Activity Promotion Dept.
Te l : +81-29-889-2527
Fax: +81-29-889-2530
E-mail: info@riso.co.jp
URL: http://www.riso.co.jp/english/

BC.1103

CONTENTS

About This Report

A Message from the President

Editorial Policy
A Message from the President

1

Summary of RISO KAGAKUCORPORATION

2Special Issue: RISO Digital
Duplicators Meeting Wide-Ranging
Printing Needs Worldwide

4

The Company’s Environmental
Conservation
RISO Environmental Charter & RISO
Environmental Protection Principles 6
RISO Environmental Protection
Principles and Achievements in Fiscal
20107
1. Development ofEnvironment-Friendly Products

8

2. Resource and Energy Saving

10

3. Local Environmental Protection

14

4. Global Arrangements

16

5. Continual Improvement18

6. Environmental Education andInformation Disclosure

22

As in previous years, RISO KAGAKU CORPORATION has outlined certain of its key
initiatives in an easy-to-understand manner covering environmental, economic andsocial perspectives.
Concerning the environmental aspect, Sustainability Report 2010, similar to the previous
report, systematically explains RISO’s environmental protection activities in line with thesix RISO Environmental Protection Principles set forth under the RISO Environmental
Charter. Also, each applicable section lists fiscal 2010 highlights.
As for the social aspect, this report introduces RISO’s major activities involving
stakeholders, including customers, shareholders and investors, local communities andemployees.
Detailed data on RISO’s sites and human resources has been compiled and disclosed
as Fact Book, which is posted on the Company’s Website.
For easier reading and understanding, Sustainability Report 2010 has been prepared inaccordance with Color Universal Design (CUD) principles.

Scope of the Report
This report covers all Japanese domestic business offices and sales branches of
RISO KAGAKU CORPORATION and RISO OKINAWA CORPORATION.
It also covers all of the four overseas production bases of the RISO Group, including
ZHUHAI FACTORY, RISO TECHNOLOGY ZHUHAI CO., LTD. in China, for the
calculation of environmental burden data.
From this report, RISO has started to disclose basic environmental load data—namely,
consumption of electricity, fuels (including those used by company vehicles) andwater—relating to its overseas non-production bases. Please refer to the Facts section
for details.

Period Covered
This report covers fiscal 2010 (the fiscal year from April 1, 2009 to March 31, 2010).
Note: Certain initiatives that fall outside the aforementioned period have also been included in this report.

RISO’s Engagement with Stakeholders

Focus of the Report
This Report outlines certain of the Company’s activities from each of the threeenvironmental, economic and social perspectives.

For Customers

24

For Shareholders and Investors

26

For Local Communities

27

Publication Date

For Employees

28

August 2010

Note: Discrepancies between the scope of environmental and social data are clearly identified.

RISO plans to issue its next report in July 2011.

Inquiries

Management
Corporate Governance

30

Compliance

31

Risk Management

31

Environmental Activity Promotion Dept., RISO KAGAKU CORPORATION
Tel: +81-29-889-2527

Other Major Publicly Disclosed Documents
RISO regularly posts its business and financial reports on its Website.
URL http://www.riso.co.jp/english/

Facts
Environmental Accounting

32

Environmental Burden

33

Environmental Burden of RISO’s
Overseas Sites
Environmental Indicators
Third-Party Evaluation

35
36
37

Corporate Data (As of March 31, 2010)
Corporate name

RISO KAGAKU CORPORATION

Established

September 2, 1946

Incorporated

January 25, 1955

Head office

5-34-7 Shiba, Minato-ku, Tokyo
108-8385, Japan

Paid-in capital¥14,114 million

Number of employees

3,140 (RISO Group)

Subsidiaries

24 companies(domestic: 4; overseas: 20)

RISO KAGAKU CORPORATION is guided by the RISO
Environmental Charter, a basic philosophy that emphasizes efforts
that contribute to global environmental protection and initiatives
that ensure a sound environment for the next generation. Consciousof the influence exerted on the global environment by theCompany’s business activities, RISO actively promotes
Companywide initiatives that help to reduce environmental burden.
In the entire lifecycle of RISO products—encompassing
development, manufacture, marketing and sales, as well as use bycustomers—certain natural resources are consumed, and various
wastes are generated. Fully aware of this fact, we believe that it is
the RISO Group’s mission to create products and services that
improve convenience for customers and reduce the environmental
burden of their office activities, as well as to continue toconsistently provide such products and services.
In January 2010, RISO released the RISOGRAPH MD6650W,*
industry’s first digital duplicator capable of performing automatic
duplex printing on A3-sized paper. The RISOGRAPH MD6650W is
capable of A3-sized duplex printing of a maximum of 200 ppm(100 sheets of paper), or A3-sized, two-color simplex printing of a
maximum of 150 sheets per minute. While enabling high-speed
duplex printing, the RISOGRAPH MD6650W complies with theInternational Energy Star Program. This new digital duplicator ispacked with various energy- and resource-saving features, such as
an ink-saving mode, which reduces ink use by approximately 20%.
As a development-driven company, RISO will continue tobolster its technologies to allow its customers to reduce theenvironmental burden of their operations and to enhance theefficiency of their printing routines. Through such an approach, theCompany will keep developing environment-friendly products forcustomers worldwide.
We have prepared Sustainability Report 2010 to communicate
our environmental initiatives to a wide range of stakeholders in areader-friendly and detailed manner. In addition to ourenvironmental protection activities, this report introduces theCompany’s corporate governance, compliance and social
contribution activities. We sincerely hope that through this report
our stakeholders worldwide will understand the RISO Groupbetter. And we would certainly appreciate your candid feedbackon our overall activities.
* Only marketed in Japan.

August 2010

Akira Hayama
President and C.E.O.

RISO KAGAKU CORPORATION

1

Summary of RISO KAGAKU CORPORATION

Much faster and more cost-effective—RISO isoffering a variety of unique printing solutions that
accommodate wide-ranging customer needs.
RISO has created many exclusive products and services, pursuant to its development policy of “Create
Fundamentally Unique Products.” The Company’s mainstay products are the ComColor series ofhigh-speed color printers and the RISO digital duplicators. These products dramatically improve theefficiency of printing routines in offices. These and other RISO products are working diligently—around you
and in many other locations throughout the world—to support communication through printed materials.

Around You
RISO printers are widely used for printing materials with whichmost people frequently come into contact. Such materials include
educational materials used at schools, business memos circulated
in offices, circulars, direct mail and community newspapers.

High-speed color printers

Digital duplicators

The ComColor series printers arecapable of high-speed, low-cost
output of a large volume of color
documents. For example, the
ComColor 9050 printer can printa maximum of 150 sheets per
minute, contributing toever-more-efficient printing
routines in offices.

The RISO digital duplicators area range of digital duplicators.
RISO digital duplicators are
optimal for high-volume
photocopying or printing of thesame original, while also being
capable of photocopying or
printing with alternative colors
through the replacement of thedrum unit.

At Worldwide Locations
RISO products are widely used at government offices, corporate offices,
schools, churches, print shops and other settings in over 150 countries.

Asia 11%In Offices“I need to quickly print a massive volume for today’s meeting.”

Speedy printing contributes toefficient business operations.

Europe 18%

Japan 61%

One hundred sets of a three-page document are
required. A 30-sheet-per-minute printer takes 10
minutes, while ComColor 9050 takes only two
minutes.

At Schools“I want to print colorful notices and educational materials at areasonable cost.”

Full-and two-color printing helps
deliver the message.

Consolidated
Net Sales¥78,469
million

ComColor printers and RISO digital duplicators (MZ
series) can produce impressive and appealingmaterials through multi-color printing at low cost.

At Stores“I want to create flyers and direct mail more often and more efficiently.”

The Americas 10%

Flexible and versatile printing
contributes to reinforcing relationships
between stores and customers.
ComColor printers and RISO digital duplicators arecapable of the speedy printing of fliers and direct
mail at required times and in required quantities.

2

3

Special Issue

Voice Feedback from Users

RISO Digital Duplicators Meeting
Wide-Ranging Printing Needs Worldwide.

Half-a-Day Task Completed in an Hour!
Our Productivity Has Been Significantly
Improved.

Comment from RISOGRAPH MD6650W* Creators

Shigenori Ishii

General Manager,
RP Business R&D Dept.
K&I Development Center,R&D Division

RISO digital duplicators have been created through the integration of a stencil printing mechanism and RISO’s unique
technologies. In stencil printing—a simple printing method—inks go through perforations on a master copy to make prints.
RISO digital duplicators provide automated processes, including the making of masters, master attachment to and removalfrom a print drum, and ink supply. This mechanism enables

Michiko Saito, Section Chief (right)
Chieko Mushakouji, Project Manager (left)anybody to easily create beautiful prints efficiently and at a

Social Welfare Corporation Abikoshi Social Welfare Council

reasonable cost. RISO digital duplicators are widely used ingovernment offices, corporations, educational institutions and othersettings in more than 150 countries worldwide. Therefore, we arefacing ever-diversifying customer needs. Our customers areshowing functional requirements such as for faster printing andsimultaneous two-color printing, along with environmental
requirements such as for the improvement of environmental
performance and the establishment of recycling systems.
To keep accommodating these and other needs, we
continue to strengthen RISO digital duplicators.

At the Social Welfare Corporation Abikoshi Social Welfare Council, we create
and print our own PR tools. These tools include fliers and posters to notify
community members of bazaars and other events, as well as direct mail. We
are taking advantage of the duplex, two-color printing capabilities of the
RISOGRAPH MD6650W.* In addition to PR tools, we print our internal
documents ourselves. Before we encountered the RISOGRAPH MD6650W,*
we used to perform single-sided printing to create our materials, forcing us to
use the printer twice to make a double-sided print. So, one of us would
occupy the printer for at least half a day. After we started using the
RISOGRAPH MD6650W,* however, we can finish the necessary printing in justan hour, without hassle. What is more, the quality of the prints is outstanding
compared with our previous printer. We will continue to enjoy the benefits ofduplex, two-color printing and create various printed materials efficiently.
Excellent Efficiency of the RISOGRAPH MD6650W*

RISOGRAPH MD6650W* Debuts
In 2010, RISO released the RISOGRAPH MD6650W,* a digital duplicator
capable of automatic duplex printing and simultaneous two-color
printing in one unit. This new digital duplicator has two print drums
inside. One side of the paper is printed using the first drum. The paper isWhen printing
1,500 sheetsof paper(duplex)

Conventional
model

Simplex

Paper set

SimplexTime (min.)
0

MD6650W*

5

10

15

Duplex20

25

10 min. shorter† Conditions: Conventional model Simplex 150 sheets/min. MD6650W* Duplex 100 sheets/min.

Shinichi TakahiraManager,
ME Designing Dept.
R&D Center,R&D Division

Automatic A3-Sized Duplex Printing
Serving Our Customers
We had long pursued the development of a
RISO digital duplicator capable of automatic
A3-sized duplex printing.
Our previous digital duplicators used a straightpath for the paper feed. However, for the
RISOGRAPH MD6650W,* we developed apath in a dedicated rack where the paper isreversed. In addition, a Gripper Unit isprovided to enable automatic duplex printing
in a single operation.

Gripper Unit enables automatic
duplex printing.
After oneside of paper
is printed, thepaper is heldby a Gripper
Unit whenreversed. At
this point, air
Gripper Unitis blown onto
the paper todry the inks. This mechanism realizes
automatic duplex printing.

then reversed on a dedicated rack, and the other side is printed using
the second drum. A single operation enables easy and quick duplex

Voice Feedback from Users

two-color printing, allowing users to shorten their printing times.
* Only marketed in Japan.

Shorter Printing Times Enable Us to
Talk to Our Students Longer

Comment from Marketing Staff

Sonia Anderson

Manager,Marketing & Environmental,
RISO AFRICA (PTY) LTD.

We Will Strengthen Our Support
in the Education Sector.
Mr. Sibanyoni (left)
Deputy Principal, Davey High School

Prince Morgan (right)
RISO Africa

Customer feedback, which we receive throughdaily sales activities and exhibitions, underpins
the evolution of RISO digital duplicators.

4

Because the RISO digital duplicator we use can print quickly, the time we
spend to prepare our educational materials has substantially decreased.
Thanks to this speed, we can now spend more time on actual education.
We can surely say that the duplicator is helping us improve the quality ofour programs.

The spread of education holds the key to thedevelopment of South Africa. RISO digital
duplicators, which are energy-efficient andcapable of high-speed printing, reduceteachers’ printing burden and thereby makesignificant contributions on the educational
frontlines. Meanwhile, RISO AFRICA is actively
supporting wildlife protection andenvironmental education. By strengthening
communication with environmentalorganizations and principals of local schools,
we are proactively providing assistance topromote environmental preservation.

5

The Company’s Environmental Conservation
RISO has established an Environmental Management System for the whole corporation based on the “RISO
Environmental Charter” and the “RISO Environmental Protection Principles” and now promotes environmental
protection actively in its daily corporate operations worldwide.
RISO established the “RISO Environmental Charter” and the “RISO Environmental Protection Principles” inAugust 1998 to clearly demonstrate its environmental approach.
The RISO Environmental Protection Principles serve as practical guidelines for promoting environmental
protection activities.

RISO Environmental Charter

RISO Environmental Protection Principles and Achievements in Fiscal 2010
Pursuant to the RISO Environmental Protection Principles, RISO is proactively striving to reduce the environmental
burden of its activities and products.
The following table shows our major activities and achievements during fiscal 2010.
RISO Environmental
Protection Principles

FY10 Achievements

1. Development ofEnvironment-Friendly Products

Reduced lifecycle CO2 emissions (LC-CO2) of new ComColor models by 40%
compared with conventional models.

P. 8–9

2. Resource and Energy Saving

Collected a total of 2,748 tons of used products and achieved a recycling rate of
99.2%, up 1.5 points year on year.
Reduced CO2 emissions in Japan by 527 tons year on year to 9,093 tons.

P. 10–13

RISO resolutely acknowledges its membership in the global community, while
following a basic philosophy of contributing to society through the development of
excellent products. RISO endeavors to contribute to global environmental protectionin order to bestow a fair and sound environment to coming generations.

3. Local Environmental Protection Caused no major accidents or violations regarding environmental laws andregulations.
Faced no penalties or administrative guidance by governmental organizations.

2. Resource and Energy Saving
We investigate the influence exerted on the environment by our business activities and try tosave resources and energy to reduce environmental burdens.

Promoted the registration of certain substances used in our products in line with
the EU REACH Regulation.
Implemented necessary measures regarding Substances of Very High Concerns(SVHC).
Conducted operations overseas in accordance with region-specific requirements
and conditions.
Obtained certification under the China Environmental Labeling Program.

P. 16–17

5. Continual Improvement

Established Companywide environmental objectives and targets and promoted
related activities.

P. 18–21

6. Environmental Education andInformation Disclosure

Conducted internal auditor training to improve the quality of business processes
and thereby reduce the environmental burden of corporate activities.
Offered new recruits and mid-career employees Basic Environmental Education
Programs (e-leaning).
Published Sustainability Report 2009.
Posted Sustainability Report 2009 on our Website.

P. 22–23

3. Local Environmental Protection
We observe local environmental regulations and investigate possible risks of contamination
to prevent such occurrence in the case of an emergency, such as leakage.
4. Global Arrangements
We also consider our influence on overseas local communities and environments when
operating or exporting products, and we try to respond to the requests of local communities
as faithfully as possible.
5. Continual Improvement
We maintain a dynamic organization and system to establish environmental objectives andtargets and always work to improve such systems.
6. Environmental Education and Information Disclosure
We educate our employees and carry out publicity activities appropriately, in accordance withthe “RISO Environmental Charter” and the principles detailed above, to help employees
deepen their insight on environmental issues.
We also disclose information on environmental issues without hesitation and work on further
reducing environmental burdens in cooperation with other community members.

Environmental Protection Activities over Product Lifecycle

Design /Development

Procurement

Production

Logistics /Marketing

RISO designs and develops
environment-friendly products,
with due consideration given to
their environmental impact inproduction, use, recycling anddisposal.

To create and provide
environment-friendly products,
RISO carefully selects the raw
materials and components it
uses and develops products thatcan be used with assurance.

RISO adheres to resource- andenergy-efficient production
activities based on the fundamental
concept of manufacturing
products on demand in a timely
manner and required volume.

RISO also works to reduce CO2
emissions and waste generation in its
logistics and marketing operations bypromoting efficient logistics operations
and modal shift and increasing theuse of returnable pallets.

Established on August 28, 1998
Revised on April 1, 2007

Akira Hayama
President & C.E.O.

6

P. 14–15

4. Global Arrangements

RISO Environmental Protection Principles
1. Development of Environment-Friendly Products
When developing and designing products, we create and execute development policies that
reduce total environmental burden by considering the influence that respective product life
stages have on the environment in the manufacturing, distribution, use, recycling anddisposal phases.

Page in thisReportDisposalRISO is working
to minimize thevolume of landfill.

Reuse /
Recycling

Collecting

Use

RISO has established a recycling
workflow to maximize resource
uses while promoting the reuse
and recycling of components
and products through stringent
quality inspection in Japan.

Based on the concept, “Usedproducts are not waste, but
precious resources,” RISO
strives to recover used products
from customers and recycle
them in Japan.

RISO develops and provides
environment-friendly productsthat enable users to reduceenergy consumption.

7

The Company’s Environmental Conservation

1. Development of Environment-Friendly
Products
RISO develops products by giving due consideration to reducing thelifecycle environmental burden, right from the planning stage.

Environmental Considerations for RISO Products

Fiscal 2010 Highlights

Environmental Considerations for the ComColor Series and the RISO EZ Series

40% Reduction of LC-CO2
RISO reﬂected the results of lifecycle assessment (LCA) on the design and development of the new ComColor series ofhigh-speed color printers that made their debut in ﬁscal 2010. As a result, the basic performance has been improved, andthe LC-CO2 see Note 1 of these new models has been reduced by 40% compared with conventional models.

Common Environmental Considerations
Compliance with the RoHS Directive
see Note 3

Recycling-oriented
design• International ENERGYSTAR® Program

Process for Implementing Environmental
Considerations into Products

Basic Approach in R&D

RISO’s R&D philosophy is to “Create Fundamentally Unique
Products.” Over the years, RISO has developed andmanufactured a wide range of products that provide advanced
print solutions based on its unique print technology, as typified
by the RISO digital duplicators.
RISO has long adhered to such an R&D stance, which hasenabled it to incorporate innovative environmental design into
the development of its flagship ComColor series printers and
RISO EZ series duplicators, as well as into otherenvironment-friendly products, such as the RISO SOYINK.

Chromium-freeplate

Thorough Environmental Considerations for
RISO Products
RISO assigns five stages—from product planning to mass
production. In each of these five stages, RISO sets targets forsuch items as environmental considerations, product quality,
costs and schedule. By monitoring the progress of thesetargets, we make decisions on whether we can proceed to thenext stage.
Stage targets for environmental considerations include
energy and resource saving, reuse, recycling and disposal.

Trivalent
chromatescrewsHalogen-free resins
for most components

Recycling code
number for easy
Easy-to-peel sorting
stickers

Power saving
Reduced power
consumption
thanks to sleep
mode

Lead-free solder

Power consumption

Founding Philosophy Underpins Our
Leading-Edge Print Solutions

Environmental
label acquisition

Power consumption (image)Printing

Stand-by

Sleep

Time

Process for Implementing Environmental Considerations

TOPICS

Ink Transfer Volume Optimized

High-density,
pulp fiber layer
Film
Ink
Paper

Note 1

Pulp fiber layer

New Product Launching

Ink

Mass-Production Stage

Pulp fiber layer

Trial Mass-Production Stage

Density Comparison(enlarged)

Engineering and Testing Stage

Cross-section of RISO Master Type-D HG*

Designing Stage* Marketed in limited regions.

Product Planning Stage

Conventional print masters have a layer of pulp fiber. In
contrast, the RISO Master Type-D HG* see Note 2 —used in the
RISOGRAPH MD6650W—has two layers, with the additional
layer being more dense. This innovative double-layer masterhas optimized the volume of ink transferred onto the paper.
Optimized ink transfer has resulted in finer color gradation
and reproduction.

Stage targets for environmental considerations:• Energy saving• Resource saving• Reuse, recycling • Disposal, etc.

ComColor

Environmental Considerations for the
ComColor Series

High-density,
pulp fiber layer

LC-CO2

Environmental burden over a product’s life cycle converted into the amount of
CO2 emissions

Smaller footprint compared withconventional models resulted in a substantial
reduction in weight and LC-CO2.

Note 2The use of cardboard and Ink Spout in ink
cartridges has resulted in the reduced use ofresin per cartridge.

MasterA component that serves as the master copy in stencil printing, a printing
method used in RISO digital duplicators. Inks go through perforations on thismaster copy to make prints.

Note 3RISO EZ

Environmental Considerations for the
RISO EZ Series
Ink-saving mode is provided.
Resin used in ink bottles is recycled into
caps for ink bottles.
Reduced ink thickness has decreased
printing load.
RISO SOYINK is used.

Compliance with the RoHS Directive

The EU’s RoHS Directive restricts the use of six hazardous substances in the manufacture of various types of electronic and electrical equipment. These substances arelead, cadmium, mercury, hexavalent chromium, polybrominated biphenyls and polybrominated diphenyl ether.

89The Company’s Environmental Conservation

2. Resource and Energy Saving
Reduction of Disposable Packaging Material Use
In product shipments, RISO is increasing the use of returnable
pallets and metal racks, while decreasing the use of cardboard,
Styrofoam and other disposable packaging materials.
In fiscal 2010, the returnable pallet utilization rate was 42%.
This figure represents a 159-ton reduction of disposable
packaging material use.

Achieved the Specific Final Waste Disposal Rate forIndustrial Waste of 1.3%.
By focusing on the collection and recycling of used products, RISO is working to reducethe industrial waste it generates. Also, RISO is actively tackling the appropriate separationof industrial waste generated at its plants. As a result, the specific final waste disposal rate
for industrial waste stood at 1.3% for fiscal 2010.

Resource Saving in Operations

Reducing Water Consumption
Of the water used at RISO’s production bases, approximately
30% is used for the raw materials of products and as raw
water for boiler steam. The rest, 70%, is for nonindustrial use.
RISO’s water consumption in fiscal 2010 totaled 31,208
cubic meters, down 6.7% from fiscal 2009.
The trend for water consumption is listed as environment
related index on page 36 of this report.

Waste sorted into 56 different types

Reducing General Waste(%)
20(tons)
200

Promotion of Effective Resource Use Worldwide
In line with the idea, “Used products are not waste, but
precious resources,” RISO is actively collecting and recycling
used RISO products, including printers and ink bottles.
In fiscal 2010, the volume of used RISO products collected
totaled 2,748 tons, up 175 tons year on year. The final waste
disposal amount decreased to 23 tons as a result of promoting
the recycling of used products recovered. The recycling rate
stood at 99.2%, representing a year-on-year improvement of
1.5 points.
The trend in used product collection is listed as anenvironment-related index on page 36 of this report.
(%)
80

14.6

15

150

100

6.4

6.1

126.3

3.3

5.1
3.1
2007

2008

2009

42

disposable
packagingmaterial use

40

50

Returnable
palletutilization rate

30

20

22

General waste

2010

(FY)

Scope of calculation: Industrial and general waste (including valuable resources andrecyclable materials) generated at the Tsukuba Works, Ube Works, Kasumigaura Works, R&D
Division and Shibaura Office; volume of all used RISO products collected in Japan; volume ofmaterials recycled; and volume of materials for other treatment processes (excluding rental
equipment returned or reused by different users without refurbishment)

3R

Reduce: Term representing the idea of suppressing waste generation
Reuse: Term representing the idea of reusing waste
Recycle: Term representing the idea of treating and processing waste forrenewed uses

2,500

91.1

2,000

2,282
203

1,500

2,417

214

2,443

99.2

97.7

95.4

2,573
112

2,748
58

0

2006

2007

2008

2009

2010

(FY)

Scope of calculation: Products (machines) shipped out from the Tsukuba Distribution
Center to RISO’s marketing bases, sales representatives and customers nationwide

Note 2Waste

RISO considers all unwanted substances generated from its operational
processes—including valuable resources, resources to be recycled, andresources to be reused in-house—as wastes.

0

CustomerCollected

rial RecyteGold, copper,
aluminum,plastic, etc.
Nonrecyclable machines
and parts

lR
ma e

Fuel

1,892

1,734

1,598

469

481
2006

90
Final disposal

80
70

2,167

Volumerecycled

348

Volumetransferred torecyclingprocesses

1,000

0

100
Resource
recovery ratio

23

500

Industrial waste

1.3

0Reduction of 60

Recycled

(%)

3,000

88.5

33

4.7

5

10

129.9

38

10

Note 1

148.7

Parts manufacturer

Recycling of Used Products and Recycling Rate
(tons)
3,500

91.1
159

Flow Chart of Recycling Digital Duplicatorsclecy

Returnable Pallet Utilization Rate and Disposable
Packaging Material Reduction

Collection and Recycling of Used
Products

RISO collects used digital duplicators, which are then dismantled
and divided into consumables and reusable components. Though
the consumables are replaced, the reusable components areinspected under RISO’s quality assurance standards, with only
accepted components being reassembled in new printers after
cleaning and repainting. Finished digital duplicators undergo
rigorous testing prior to shipment as recycled products. The
non-reusables are sent to subcontractors for resource recovery.

cleSpecific Final Waste Disposal Rates for Industrial andGeneral Waste

Promotion of Digital Duplicator Recycling

Center for Recycling

RISO promotes 3R activities see Note 1 to reduce waste see Note 2
generated through its operations. In particular, the Company
focuses on the reduction of the amount and rate of waste thatis not recycled but is used for landfill. The amount and rate areindicated by the specific final waste disposal amount and rate,
respectively.
RISO calculates the specific final waste disposal amount as thetotal of the amount of waste used directly for landfill, the residue
and ashes resulting from recycling processes and used for landfill
and waste incinerated. Then, RISO calculates the specific final
waste disposal rate as the ratio of the specific final waste
disposal amount to the total waste it generates. With the aim oflowering the amount and rate as close to zero as possible, RISO
is striving to reduce waste while maximizing the use of resources.

In fiscal 2010, RISO strengthened its activities for theappropriate separation of waste and the effective use of waste
to achieve its goal in Japan of decreasing its specific final
waste disposal rate to 1.0% or lower. As a result, we managed
to lower the rate by
1.4 points year on
year to 3.3% but
failed to achieve ourgoal. RISO willcontinue to reinforce
initiatives aimed at
reducing generalwaste, including thepromotion of
employee education
Seminar on waste sorting (Tsukuba Works)
on waste sorting.

Promotion of Recycling

With the aim of promoting the reuse and recycling of used
RISO products and thereby reducing its final waste disposal
amount, RISO is working to standardize its collection andrecycling practices in Japan while planning to obtain acertification from the Minister of the Environment of Japan for
the wide-area implementation of the standardized practices.
This wide-area waste disposal agent certification system
see Note 3 is drawing attention as a means of allowing
manufacturers themselves to conduct waste processing andpromote advanced waste recycling.

Ther

Fiscal 2010 Highlights

Certification for Wide-Area Recycling Practice
Implementation

Ma

RISO is working to reduce waste generated through its operations while
maximizing resource utilization through the collection and recycling ofused products.

2007

439
2008

2009

2,322

Reassembly

Cleaning

Washing

50

403
2010

Disassembly

60

(FY)

40
0

Scope of calculation: The amount of used RISO products in Japan. Excluding the returnand collection of the second-hand digital duplicators that are used as rental equipment.

Note 3

Wide-Area Waste Disposal Agent Certification System

A special system promoted by the Ministry of the Environment of Japan. Under
this system, manufacturers are allowed to conduct advanced recycling basedon their proprietary knowledge, and they are exempt from the requirement toobtain waste collecting permissions from local governments.

11

The Company’s Environmental Conservation

2. Resource and Energy Saving
RISO promotes energy-saving practices as well as activities aimed at
reducing CO2 emissions on a Companywide basis.
Fiscal 2010 Highlights

Web Order System* Launched for Power and Resource Saving
RISO previously received customer orders for consumables via faxes. The electricity andpaper used for these faxes per annum can be converted into more than one ton of CO2
emissions, which is equivalent to the amount of CO2 absorbed by 71 eighty-year-old
Japanese cedars. Through the promotion of a Web Order System, RISO is working to saveelectricity and resources.

Flier to promote
the use of the
Web Order
System* Only available in Japan.

Energy-Saving Initiatives in Operations
Companywide Energy Saving and CO2 Reduction
RISO promotes energy-saving practices as well as activities
aimed at reducing CO2 emissions on a Companywide basis tocontribute to global warming prevention.
In fiscal 2010, RISO’s Companywide energy consumption
totaled 130 terajoules (TJs) see Note 1 , down 9 terajoules fromfiscal 2009. The Company’s CO2 emissions totaled 9,093
t-CO2, down 527 t-CO2 year on year. CO2 emissions per unitof net sales stood at 0.1376 t-CO2/million yen, a year-on-year
improvement of 0.0029 t-CO2/million yen, or 2.0%.
In March 2010, RISO formulated a Medium- and Long-Term
Energy-Saving Promotion Plan and environmental targets, bothof which extend through to fiscal 2016. In line with the plan andtargets, the Company will further strengthen energy-saving
activities and initiatives to reduce CO2 emissions.

1
3
19
6

139

1
3
19
6

130

100

0
3
18
6

(Please see “RISO Group Environmental Objectives and Targets” on pages 20
and 21 for details.)(CO2 emissions associated with energy consumption, fuel consumption by company
vehicles and contracted transport operations at all RISO business bases in Japan)(t-CO2/year)(t-CO2/million yen)
12,0000.3(Unit: TJ/year)
200

146

Adhering to the concept of manufacturing products in demandin a timely manner and in required volume, RISO’s production
departments engage in lean manufacturing operations that
effectively use resources and energy. Also, RISO avoids
introducing high-volume, high-speed production facilities at thesame time. Instead, when necessary, the Company introduces
facilities in a stepwise manner to respond to the exact demandlevel while developing in-house facilities as much as possible
based on its know-how and expertise.
During fiscal 2010, RISO promoted improvements of production
processes and energy efficiency through facility enhancement.
Specifically, the Company optimized air-conditioning operations
while streamlining network servers. As a result, RISO achieved its
fiscal 2010 goal of reducing both CO2 emissions and CO2 emissions
per unit cost of production at its three domestic production sites.

RISO’s CO2 Emissions in Japan and per Unit of Net Sales

RISO’s Energy Consumption in Japan

150

Energy Saving and CO2 Reduction in Production

10,000122

Kerosene 1
LPG 3
Gasoline 20

10,0818,000 7,544

Bunker A 4

9,620

6,846

9,093

117

110

103
Electricity 94

4,000

0.1336

8,517
7,537

6,608

CO2 emissions(tons-CO2/year)

2008

2009

2010

2016 (Target)(FY)

Scope of calculation: Energy consumption at all RISO business bases (non-consolidated)
in Japan, excluding that associated with contracted transport operations.
* The graph above shows the results of recalculation based on the conversion factors
redefined in line with the March 14, 2009 revision to the Energy Saving Law. Electricity
consumption has been recalculated by clearly dividing daytime and nighttime consumption.
These changes caused the figures above to differ from those on previous reports.

Note 1

Terajoule

The joule is a derived unit of energy or work equal to the work done when acurrent of one ampere passes through a resistance of one ohm for one second.
The terajoule (TJ) is equal to one trillion joules.

12

0

0.2

Net sales(non-consolidated) 0.15(¥10 million)

0.1405 0.1376
0.1130

0.05

2008

2009

2010

RISO does not fall under the category of “specific shippers”
defined under the Law Concerning the Rational Use of Energy
in Japan. However, with the aim of reducing the environmental
burden of its product transport, the Company endeavors to
grasp the exact volume of contracted transport, thereby
working to reduce CO2 emissions from these operations.
During fiscal 2010, RISO continued to promote a modal shift
see Note 2 by switching the mode of transport of certain products
and increasing marine transport. However, RISO’s modal shift
rate for fiscal 2010 declined 1.1 points to 20.1% year on year
due to a 5% year-on-year decrease in the contracted transportvolume and to a year-on-year increase in small-lot air transportof service parts. The volume of RISO’s contracted transport inJapan during fiscal 2010 totaled 11.63 million tkm, and theresultant CO2 emissions stood at 2,189 t-CO2.

RISO and Cleanup Co., Ltd. together started the implementationof a consolidated transport in October 2003. In fiscal 2010,
RISO was able to reduce diesel oil-equivalent fuel consumption
by 13,876 liters from the fiscal 2004 level, which was a figure
recorded prior to the introduction of the consolidated transportsystem. The total reduction in such fuel consumption since fiscal
2004 is equivalent to a 161.2-ton reduction in CO2 emissions.*

2016 (Target)

(FY)

0

Scope of calculation: CO2 emissions attributable to energy consumption by all RISO
domestic sites, fuel consumption by company vehicles, contracted transport for products
and services by the Logistics Dept.; based on non-consolidated net sales.
* RISO has corrected an error made in the fiscal 2009 calculation of electricity and LPG
consumption at the Tsukuba Works.

CO2 Conversion of Energy
In converting energy consumption into CO2 emissions, RISO uses the conversion
factors contained in Article 3 of the Cabinet Order for the Law Concerning thePromotion of Measures to Cope with Global Warming. For data consistency,
however, the conversion factor of 0.555 t-CO2/MWh is used for electricity.

* Conversion factor for diesel oil: 2.62 kg-CO2/L

Reduction in Diesel Oil Consumption through Consolidated
Transport and Aggregate Reduction in CO2 Emissions(t-CO2)
180(Unit: 10,000 tkm)
1,800

60

21.2

20.8

20.2

(%)
25

20.1

1,600

20

1,307

1,200
1,000
0

1
19

1,306

1
18

1,221

15

254

239

1,042

1,033

961

2008

1,163

1
20

245

2007

Air 2

10

Sea 30Rail 204

5

Truck 927

2009

2010

(FY)

0

Scope of calculation: Volume of contracted transport (of products, components, rawmaterials, waste and used products) in Japan by the Logistics Dept., Sales Dept., plants
and the Center for Recycling

CO2 Emissions from RISO’s Contracted Transport in Japan(t-CO2)
2,500

2,250

2,250 227542,209 20
7
56

2,208

17
8
53

2,189

Air 23
Sea 12
Rail 45

2,000

2,167

0

2007

2008

Truck 2,109

2,130

2,126

2009

30

2010

(FY)

Scope of calculation: CO2 emissions attributable to contracted transport (of products,
components, raw materials, waste and used products) in Japan by the Logistics Dept.,
Sales Dept., plants and the Center for Recycling

11,631

Reduction indiesel oil
consumption

124.8

161.2

92.2
5,232

0

Modal shift rate

1,400

11,017120
90(L)
15,00013,876
12,433

150

Breakdown of RISO’s Contracted Transport by Mode andModal Shift Rate

CO2 emissions per 0.1
unit of net sales(tons-CO2/
million yen)

2,000
0

Promotion of Consolidated Transport

0.25

6,000
50

CO2 Reduction in Contracted Transport Operations

10,000Aggregated
reduction in CO2 7,500
emissions

61.7

5,000

32.8

2006

12,500

2,500

2007

2008

2009

2010

(FY)

0

Scope of calculation: Consolidated transport conducted in Japan; based on theconversion factor of 2.62 kg-CO2/liter for diesel oil

Energy and Resource Saving at Offices
and Sales Division
IT Utilization for Energy and Resource Saving
Each department at RISO’s head office is promoting energy- andresource-saving efforts, which are centered on reducing overtime
hours through improved business efficiency.
During fiscal 2010, RISO continued efforts to reduce
electricity consumption at its head office by promoting a “CoolBiz” campaign and optimizing office environments. In addition,
pursuant to the Law Concerning Preservation of National Tax
Records in Electronic Form, the Company turned
approximately 70% of its national tax records into digital data,
thereby saving paper resources and improving work efficiency.
Meanwhile, the Sales Division is promoting a Web Order
System,* through which RISO receives customer orders for
consumables via the Internet. This initiative has enabled us toreduce our electricity and resource consumption compared withthe previous fax-only order system. In fact, the number of orders
received via the Internet during fiscal 2010 increased 13,000
year on year. This increase in Web-based orders is equivalent toa year-on-year CO2 emissions reduction of 26 kilograms.
* Only available in Japan.
Modal Shift

Conversion of CO2 emissions involving contracted transport

Note 2

Conversions factors—contained in the Method for Calculating Energy Consumption
Involving Contracted Transport (Public Notice No. 66 of the Ministry of Economy,
Trade and Industry of March 29, 2006) and the Method for Calculating CO2
Emissions in the Logistics Field: Joint Guidelines Ver2.0 (Ministry of Economy, Tradeand Industry and Ministry of Land, Infrastructure, Transport and Tourism)—are used.

Although this generally indicates a shift in transportation mode, more specifically itmeans a changeover from truck and air transport to rail and sea transport inorder to reduce greenhouse gases and nitrogen oxide emissions into theenvironment.

13

The Company’s Environmental Conservation

3. Local Environmental Protection
In addition to observing the environmental laws and regulations of theJapanese government and local municipalities, RISO works to identify therisk of pollution and contamination in preparation for possible accidents andother emergencies, while striving to prevent such risks from materializing.
Fiscal 2010 Highlights

Drills Conducted in Preparation for Possible Leaks of
Liquid Substances
RISO handles various liquid substances, including raw materials for inks, heavy oil andadhesives. To minimize the impact of possible leaks and the spread of liquid substances inthe event of accidents or earthquakes, RISO conducts drills specific to individual
substances and facilities.

Environmental Compliance Status
Continued Compliance with Environmental Laws
and Regulations
In fiscal 2010, RISO assessed the status of its compliance withlaws and regulations. The results showed that the Company iscomplying with all laws and regulations. In addition, RISO hasneither faced penalty charges nor received administrative
advice from any governmental organization. Furthermore, theCompany has not received any environment-related complaints
from neighbors of its business bases.
However, there has been a case of the mislabeling ofrecycling codes placed on bottles of RISO SCREEN INK.*
Specifically, the code “PE” was mislabeled as “PUR-E” or“PET.” This has caused trouble for the users of applicable RISO
products. A section on RISO’s Website* explains the
background and current status of this incident. For the backlog
of applicable products, we have used stickers to correct themislabeling. Also, we have reinforced our product management
systems to prevent the recurrence of such incidents.

Drill to block leaks

our environmental burden reduction activities.
In actual monitoring, each works sets its own thresholds forthese environmental burden items and implements
countermeasures in advance as necessary. In this way, theCompany is working to prevent each environmental burden
item from exceeding its threshold. Also, to prevent such
incidents even in the case of facility and/or equipment failure,
RISO constantly monitors and measures not only items that arelegally stipulated, but also items that are designated voluntarily,
including the insulation resistance and amperage of motors
and pumps. These initiatives help us to identify abnormalities infacilities and equipment at an early stage and conduct
appropriate maintenance operations.

RISO performs periodic mandatory monitoring andmeasurement of air, water, noise and vibration, as well as ofenvironmental burden items, such as energy consumption,water usage, and volume of industrial waste disposal. These
are carried out not only to comply with the regulations forenvironmental quality standards, but also to build up a pictureof actual environmental impact and to evaluate the results ofEnvironmental risks in RISO’s business activities include fires
caused by accidents, earthquakes and other natural disasters, oilleakage due to facilities failure, and water and soil contamination.
To better prepare the Company for such risks, RISO’s
individual works conduct comprehensive disaster training every
year in order to be ready for fires and earthquakes. In addition,
they conduct training for process- and operation-specificemergencies, such as oil leakage.
Issues and problems identified through these training programs
are attended and solved through the review of emergency actionplans, enhancement ofemergency gears andimprovement of facilities andequipment. In this way, we areworking to minimize thepossibility of such risksmaterializing as well as theimpact should they materialize. Comprehensive disaster training

Chemical Substance HandlingManagement
Appropriate Handling of Chemical Substances

(t)

300

3

Regular monitoring of wastewater

RISO’s production bases conduct thorough management ofchemical substances and careful inspection of facilities toprevent soil contamination.

250

The Company has conducted an asbestos survey andconfirmed that no asbestos is utilized in the manufacture andsale of its products. In cooperation with building contractors,
further surveys were carried out into whether asbestos wasused, for example, in the spray painting of buildings. Excluding
cement-hardened corrugated walls see Note 1 , the Company wasagain able to confirm that no asbestos was present.
Note 1

Corrugated walls

2.5

2.2
Total usage (ton)

1.5
1

100

49.7

0

53
26.9

2006

2007

2008

2009

2010

Total volume ofchemicals released
and transferred (kg)(FY)

Scope of calculation: Tsukuba Works, Ube Works, Kasumigaura Works and R&D
Technology Center* The graph above shows data based on the results of environmental inspections withregard to the release and transfer of substances that RISO handled 1 kg or more inweight on an annual basis.

Note 2Cutting Off PRTR Listed Substances
RISO is investigating the environmental release and transfer of
toxic chemicals listed in PRTR see Note 3 . Based on thisinvestigation, RISO examines the possibility of reducing toxic
releases, or switching to alternatives, so that total releases andtransfers during the manufacturing process are minimized.
Total usage of PRTR-regulated chemical substance in fiscal
2010 was 2.2 tons, a decrease of 0.1 ton compared with fiscal
2009. Total volume of PRTR-regulated substances released
and transferred in fiscal 2010 decreased 49% compared withthe figure in fiscal 2009. Due to an increase in product defects
in the manufacturing process, the volume of waste transferredincreased 6.4 kilograms from fiscal 2009.
By constantly considering the use of alternative substances,
the Company will strive to reduce the use of PRTR-listed
substances.
Details of PRTR-regulated chemical substances released
and transferred are listed as an environment related index on
page 36 of this report.

(kg)
40

35.1
30

2

148.1

50

Asbestos Use

2.3

189.2

200
150

2.57
2.8

RISO plans to outsource the processing of transformers andcapacitors that contain polychlorobiphenyl (PCB) when external
processors are ready to accept such equipment. Until then, theCompany will manage and store applicable transformers andcapacitors in a secure manner while conducting regularinspections.

Volume of PRTR-Designated Chemical Substances
Released and Transferred

(kg)

3

Though corrugated walls are said not to be the cause of airborne asbestos, thedecision was made to take adequate precautions to prevent the scattering ofasbestos dust when dismantling and removing them.

14

PCB Treatment

Consumption, Release and Transfer of PRTR-Regulated
Chemical Substances

Response to Soil Contamination

Voluntary Standards More Stringent Than
Regulatory Standards

Comprehensive Disaster Training andEmergency Training

RISO requests each supplier to provide MSDS see Note 2 to verify
the characteristics of each substance, including toxicity,* For details, please visit our Website at:
http://www.riso.co.jp/important/ (Japanese language only)

Monitoring and Measurement

handling precautions, storage and disposal methods, in orderto ensure proper handling. Based on such investigation, RISO
established specific standards to facilitate the safe use andstorage of these chemicals.

Training and Educational Programs
for Accidents and Emergencies

MSDS(Material Safety Data Sheet)

An MSDS is a form provided by the suppliers of products containing certain
chemical substances when these products are sold or transferred to anotherparty. It helps businesses to promote appropriate management of chemical
substances.
An MSDS also lists substance properties and handling information.

21.4
20

15
10

0

FY09

4

0.5
0

0 0
Emissions into
the air

FY10

Emissions into
the waters

2.9

1.5

Emissions into
Volume ofthe soilwaste transferred

Scope of calculation: Tsukuba Works, Ube Works, Kasumigaura Works and R&D
Technology Center* The graph above shows data based on the results of environmental inspections withregard to the release and transfer of substances that RISO handled 1 kg or more inweight on an annual basis.

Note 3PRTR-Regulated Chemical Substances

Chemical substances that are regulated under the Pollutant Release and Transfer
Register (PRTR) System. Under this system, businesses are required to tabulate
and grasp the volume of hazardous chemical substances released into theenvironment or transferred outside of their business sites in the form of waste,
and they are required to submit such data to related authorities.

15

The Company’s Environmental Conservation

4. Global Arrangements
Registration Status

Collection and Recycling of Used RISO Products

Fiscal 2010 Highlights

RISO had completed preliminary registration for all applicablechemical substances by December 1, 2008.
The Company is currently promoting the registration of thesesubstances in line with the respective registration deadlines.

Promoting Compliance with Environmental Regulations Worldwide

Timetable for REACH Registration

RISO is promoting the collection and recycling of used RISO
products overseas in line with local laws and societal demand.
In South Korea, RISO is operating under a used-productcollection and recycling framework. The Company has begun
preparations for a similar framework in China.

RISO considers its influence on overseas local communities andenvironments when operating or exporting products, and it tries to respondto the requests of local communities as faithfully as possible.

Based on the principles of “Not accepting products and materials that contain hazardous chemical substances” and “Notusing hazardous chemical substances in its manufacturing processes,” RISO has formulated the Riso Kagaku Group Green
Procurement Standard. In line with this standard, the Company has eliminated the use of six hazardous materials restrictedunder the RoHS Directive and accelerated its initiatives to ensure compliance with the EU REACH Regulation.

• Substances ≥ 1,000 t/yr
• R50/53s* ≥ 100 t/yr
• CMRs** ≥ 1 t/yr

Acquisition of Certification under the China
Environmental Labeling Program

Deadline 1
Deadline 2• Substances ≥ 100 t/yr
Deadline 3

Green Procurement

Management of Chemical Substances

Procurement of Environment-Friendly
Components and Materials

Compliance with Country-Specific Laws andRegulations

In 2005, RISO formulated the Riso Kagaku Group Green
Procurement Standard based on the principles of “Notaccepting products and materials that contain hazardous
chemical substances” and “Not using hazardous chemical
substances in its manufacturing processes.” While procuringfrom suppliers only the components and materials that satisfy
this standard, RISO requests these suppliers to establish anenvironmental management system (EMS). Furthermore, byserving as an evaluator, RISO supports suppliers in theacquisition of EcoStage EMS certification see Note 1 .
From fiscal 2009, RISO has implemented green procurement
audits for these suppliers. Through such audits, the Company
has confirmed that these suppliers have satisfied the standardsof controlling chemical substances defined under the Riso
Kagaku Group Green Procurement Standard.
As a result of these activities, RISO has completely
eliminated the use of the six substances (lead, mercury,cadmium, hexavalent chromium, polybrominated biphenyls
and polybrominated diphenyl ether) restricted under the RoHS
Directive see Note 2 in all of its products.
In fiscal 2011, RISO plans to revise the Riso Kagaku Group
Green Procurement Standard to ensure its compliance with
the EU REACH Regulation see Note 3 and other environmental
regulations in force throughout the world. Based on therevised standard, and with due consideration given to
regulatory compliance and environmental burden, theCompany will work to strengthen the management ofchemical substances contained in its products.

The entire world is witnessing the accelerated development oflaws and regulations regarding chemical substance control.
The content of such laws and regulations has become more
stringent since the implementation of the EU RoHS Directive.
In response to this trend, RISO introduced a ProductEnvironmental Data System in fiscal 2009. This systemfacilitates the effective management of various hazardous
chemical substances present in a large number of raw
materials and components used in our products. This system
has enabled RISO to conduct chemical substancemanagement more accurately and efficiently. More specifically,
we are now able to check the status of legal and regulatorycompliance in eachcountry where we operate,
respond more quickly to
stakeholder inquiries andreflect new regulatory
measures in theenvironmental design ofData entry screen of the Productour products.
Environmental Information System

Compliance with the EU REACH Regulation
To ensure compliance with the REACH Regulation, which tookeffect in June 2007, RISO is reviewing the chemical
substances it uses while advancing the necessary registrationof applicable substances.

• Substances ≥ 1 t/yr

Dec. 1,
Nov. 30,
May 31,
2008
2010
2013
* Very toxic to aquatic organisms/risk of long-term adverse effects** Cancerogenic, mutagenic, reprotoxic

May 31,
2018

Response to Obligations for Notification andRegistration

For the products that it manufactures and markets overseas,
RISO works to acquire local environmental labels, while
disclosing product information appropriately.
In November 2008, RISO TECHNOLOGY ZHUHAI CO.,LTD. in China—ahead of industry competitors—acquired
Type-II certification under the China Environmental Labeling
Program see Note 5 for its KS800C digital duplicator. Also, in
March 2009, this Chinese subsidiary acquired Type-I
certification under the same program for its digital duplicators,
namely, KS850C and the EV2/3/5 series.

Manufacturers whose products contain substances designatedas Substances of Very High Concern (SVHC) see Note 4 under the
REACH Regulation are required to notify their business
partners of the use of such substances and register such
substances to related EU authorities in accordance withprescribed criteria. By March 30, 2010, RISO had conducted areview of the Second Edition of SVHCs (30 substances)announced by the European Chemicals Agency (ECHA). The
review results showed that RISO is using none of the regulated
substances in its products.

Type-II Certificate of the China Environmental
Labeling Program

RISO’s Environmental Initiatives
Overseas
Groupwide Reduction of Environmental Burden
The RISO Group provides its products and services tocustomers in more than 150 countries throughout the world.
To accurately grasp the Groupwide environmental burden
and effectively reduce it, RISO started to collect theenvironmental burden data of its overseas production bases infiscal 2008 and of its overseas non-production bases in fiscal
2009. Tables on the following page show the results of the datacollection. Such data is used in our activities to reduce theGroup’s environmental burden.

Type-I Certificate of the China
Environmental Labeling Program(Data on the environmental burden of overseas production and non-production
bases is listed on page 35 of this report.)
Note 1

EcoStage

A type of environmental management system. The EcoStage Institute in Japan
provides EMS assessments and certifications.
Note 2

RoHS Directive

The EU’s directive on the restriction of the use of certain hazardous substances inelectrical and electronic equipment restricts the use of six hazardous materials.

16

Note 3

EU REACH Regulation

The EU’s directive of registration, evaluation, authorization and restriction ofchemicals requires the appropriate registration and control of chemical
substances according to the quantity used. The directive also stipulates different
control standards for different quantity ranges and toxicity levels.

Note 4

Substance of Very High Concern (SVHC)

SVHCs are sometimes referred to as the Candidate List of Substances of VeryHigh Concern for Authorization. Businesses (importers) who use substances
designated by the REACH Regulation may be obliged to notify their business
partners of the use of such substances and report such usage to related EU
authorities.

Note 5China Environmental Labeling Program

Launched in 1994 and administered by the Ministry of Environmental Protection,
this program issues one of the Chinese environmental labels.
A Type-I certificate is granted when a product satisfies environmental standards
specific to the category of the product.
A Type-II certificate is granted after a product is inspected based on theenvironmental features and performance claimed voluntary by the manufacturer
and after it is ascertained that such features and performance satisfy ISO 14021
standards.

17

The Company’s Environmental Conservation

5. Continual Improvement
RISO maintains a dynamic organization and system to establish
environmental objectives and targets and always works to improve them.
Fiscal 2010 Highlights
In fiscal 2010, RISO introduced effectiveness audits in order not only to monitor the status ofcompliance with environmental laws and regulations and internal rules, but also to check if
daily operations are conducted appropriately, are producing tangible results and can be
improved for greater efficiency. These audits are helping us to enhance the quality andperformance of our operations.

Plan

Establishment of Operation-Specific EMSAt RISO, the President & C.E.O. serves as the chief executive incharge of promoting environmental protection activities, while
also being responsible for the administration and improvement of
the environmental management system for the entire Company.
RISO uses a Companywide EMS in combination with an EMS
for its head office and business offices to promote environmental
protection activities in line with the Riso Environmental Charterand the Riso Environmental Protection Principles. The
Companywide EMS is aimed at improving the environmental
performance on a Companywide scale. The EMS for the head
office and business offices enables the effective resolution of
office-specific environmental issues.

Posting of an Administrator for Environment-Friendly
DesignRISO appoints an administrator for environment-friendly design who
manages environmental activities relating to its products. The

Do

We start by formulating environmental policies. We
then study and grasp related laws and regulations
to be observed and the impact that the Company
can have on the environment. Also, we set
environmental objectives and targets that serve asa yardstick for the improvement of ourenvironmental performance.

We begin by clarifying individual roles andresponsibilities to ensure compliance with laws
and regulations and to achieve our objectives andtargets. Then we decide on rules and proceduresand promote activities in line with these rules andprocedures.

Practical EMS Implementation

RISO’s Initiatives

Under the EMS for the head office and business offices, each officetakes specific approaches congruent to the characteristics of its
workplaces and operations. The Production Division and the
Research and Development Division, which handle a wide range ofchemical substances, administer the EMS with particular focus
given to careful handling and management of chemical substances.
Meanwhile, the Sales Division and the Corporate Headquarters at
the head office use their EMS to enhance communication withcustomers and improve the quality of operations.
Based on such an organizational structure, RISO is
implementing practical environmental management. In otherwords, RISO tackles Companywide issues and problems by
joining the forces of all departments and offices, while individual
departments and offices work on their own issues and problems
through their own approaches.

• Enactment of environmental policies (Riso
Environmental Charter, Riso Environmental
Protection Principles)……P. 6• Compliance with laws and regulations…P. 14• Study and Grasp of RISO’s environmental
impact……P. 10–15, Facts• Setting Companywide environmental
objectives and targets…P. 20–21• Clarification of roles and responsibilities…P. 18• Arrangement of rules, procedures, methodology• Provision of education and training, preparationfor emergencies……P. 15• Promotion of environmental communication……P. 22• Management of administrative
processes and documents• Achievements in fiscal 2010…P. 7

Total Environmental Management Organization
The Board of Directors
Executive Committee

The Environmental Promotion Board
The General Administrator for
Environmental Issues

President & C.E.O.

Director in charge of Environmental
Activity Promotion Dept.

Director in Charge of
Headquarters/Divisions

Director in Charge of
Headquarters/Divisions

Administrator for Environmental
Issues of the Division

Administrator for Environmental
Issues of the Site

Each General Manager(Department, Office)

18

Do

Plan

Audit scene

administrator for environment-friendly design works to ensure that
requirements and objectives for environment-friendly design arestrictly reflected in the development of RISO products. Also, theadministrator is tasked with managing the progress of implementing
environmental considerations in the Company’s products.

Structure for Promoting Environmental
Protection Activities

EMS Office in Division

Continual Improvement Realized through a PDCA Cycle
RISO is working to achieve the continual improvement of its EMS by operating an effective PDCA cycle.

Introduction of Effectiveness Audits

Top Management

Continual Improvement through EMS

EMS Office in the Headquarters

Act

RISO’s Initiatives

Check

Act

Check

We conduct semiannual reviews andassessments to confirm that the Company’s EMS
is functioning appropriately and that related
procedures are practiced effectively. Our EMS is
improved as instructed when necessary.

We monitor our environmental activities to ensurecompliance with laws and regulations. We also
conduct audits of activity frameworks andimplementation status to identify points that need
improvement.

RISO’s Initiatives

RISO’s Initiatives• Management Review• Monitoring and Measurement……P. 14• Assessment of the status of compliance withlaws and regulations……P. 14• Implementation of corrective and/or preventive
measures……P. 14• Implementation of internal audits……P. 18

EMS Office at Site
Each General Manager(Plant, Department, Office)19

The Company’s Environmental Conservation

5. Continual Improvement
Rating symbols:

RISO Group Environmental Objectives
and Targets
Achievements in Fiscal 2010
Fiscal 2011 Targets with an Eye to Fiscal 2016
In an effort to implement environmental activities on a Companywide
basis, RISO started to set Companywide objectives and targets to
reduce environmental burden and improve the environmental
management system (EMS) in December 2005.
Fiscal 2011 is the final year for the current environmental
objectives. Accordingly, the Company revised its Companywide
environmental objectives and targets in March 2010, with an eye
to the Company’s prospects five years ahead.
The table to the right shows RISO’s achievements ofenvironmental targets as well as Companywide environmental
objectives and targets from fiscal 2011 onward.

Reduction of Total CO2 Emissions and Per-Unit CO2
Emissions
RISO reduced its CO2 emissions far more than its fiscal 2010
target. RISO accomplished the target in terms of reducing CO2
emissions per unit cost of production. However, the Company
was not able to achieve the target in terms of reducing CO2
emissions per unit of net sales. This was attributable to an
unexpectedly significant fall in net sales.
To further reduce its CO2 emissions and per-unit CO2
emissions, RISO has formulated its environmental objectives,
targets and action plans that will be effective through 2015 andhas begun related activities in fiscal 2011.

Environmental Objectives

FY10 Environmental Targets

20: Not Achieved

FY11 Environmental Objectives and Targets

In fiscal 2011, improve CO2 emissions
per unit of net sales for all RISO Group
operations in Japan by 18% comparedwith fiscal 2005.

Reduce CO2 emissions per unit of net
sales for all RISO Group operations inJapan to 0.1219 t-CO2/million yen or
lower (Reduce CO2 emissions by 334
tons from fiscal 2009 figure) (fiscal 2005:
0.1466 fiscal 2010: 0.1219).

For RISO’s operations in Japan, CO2
emissions per unit of net sales were0.1376 t-CO2/million yen, and CO2
emissions decreased 527 tons from thefiscal 2009 level. RISO was unable toachieve the target set for these reductions.

Reduce total CO2 emissions from all RISO Group operations in Japan in fiscal 2016 by 15% compared with thefiscal 2006 level.
Improve CO2 emissions per unit of net sales for all RISO Group operations in Japan in fiscal 2016 by 20%
compared with the fiscal 2006 level.
Reduce total CO2 emissions from all RISO Group operations in Japan in fiscal 2011 by 12% compared with thefiscal 2006 level (reduce the figure to 8,807 t-CO2 or lower).
Improve CO2 emissions per unit of net sales for all RISO Group operations in Japan in fiscal 2011 by 9%compared with the fiscal 2006 level (reduce the figure to 0.1286 t-CO2/million yen or lower).

In fiscal 2011, improve total CO2
emissions per unit cost of production at
production bases by 36% comparedwith fiscal 2001.

Reduce total CO2 emissions per unit
cost of production at production sites to0.1248 t-CO2/million yen or lower(Reduce CO2 emissions by 65 tons fromfiscal 2009 figure) (fiscal 2001: 0.1927
fiscal 2010: 0.1248).

For all RISO production bases, CO2
emissions per unit cost of production were0.1245 t-CO2/million yen, and CO2
emissions decreased 350 tons from thefiscal 2009 level. RISO was able to achieve
the target set for these reductions.

Reduce CO2 emissions from all domestic production sites in fiscal 2016 by 28% compared with the fiscal 2006
level.
Improve CO2 emissions per unit cost of production for all domestic production sites in fiscal 2016 by 30%
compared with the fiscal 2006 level.
Reduce CO2 emissions from all domestic production sites in fiscal 2011 by 22% compared with the fiscal 2006
level (reduce the figure to 3,650 t-CO2 or lower).
Improve CO2 emissions per unit cost of production for all domestic production sites in fiscal 2011 by 18%
compared with the fiscal 2006 level (reduce the figure to 0.1168 t-CO2/million yen or lower).

—

—

—

—

Reduce crude oil-equivalent energy consumption of all RISO domestic sites (non-consolidated) in fiscal 2016 by
23% compared with the fiscal 2006 level.
Improve crude oil-equivalent energy consumption per unit of net sales for all RISO domestic sites(non-consolidated) in fiscal 2016 by 30% compared with the fiscal 2006 level.
Reduce crude oil-equivalent energy consumption of all RISO domestic sites (non-consolidated) in fiscal 2011 by
18% compared with the fiscal 2006 level (reduce the figure to 2,794 KL or lower).
Improve crude oil-equivalent energy consumption per unit of net sales for all RISO domestic sites(non-consolidated) in fiscal 2011 by 15% compared with the fiscal 2006 level (reduce the figure to 40.9 L/million
yen or lower).

Saving resources Reduction of final waste disposal rate
By increasing the waste recycling rate,achieve a specific final waste disposal
amount (landfill amount + net
incineration amount) for a total waste
generation (including valuable resources
and recyclable material) of 1% or lower
in the fiscal year ending March 31, 2010.

Saving resources

Reduce the specific final waste disposal
rate for industrial waste for all RISOGroup operations in Japan* to 1% orlower.

For all industrial waste generated by RISO in
Japan, the specific final waste disposal rate*
was 1.3%, not meeting the fiscal 2010
target. However, the rate improved 1.8 points
from the 3.1% recorded in fiscal 2009.

—
Fiscal 2010 was the final year for activities with set objectives.
From fiscal 2011 onward, pursue continuous improvements through the administration of the established systems
and schemes.

Reduce the specific final waste disposal
rate for general waste for all RISO Group
operations in Japan* to 1% or lower.

For all general waste generated by RISO
in Japan, the specific final waste disposal
rate* was 3.3%, not meeting the fiscal
2010 target. The rate improved 1.4 points
from the 4.7% recorded in fiscal 2009.

Fiscal 2010 was the final year for activities with set objectives.
From fiscal 2011 onward, pursue continuous improvements through the administration of the established systems
and schemes.

Complete the construction of aframework for collecting and recycling
used product in China and South Korea.

China: Despite some delay, a structure
promoting local activities was established.
South Korea: Operations based on theframework were started.

Toward the establishment of a framework for collection and recycling used RISO products in China and the trial
implementation of the framework in fiscal 2012, RISO will conduct the necessary investigations, collect relevant
information and prepare the human, physical, financial and intellectual resources required for future
implementation.

Obtain certification as a wide-area waste
disposal agent based on the Company’s
framework for used product collection
and recycling in Japan.

Despite some delay, all application
processes were completed in March
2010, and the Company’s application is
now under consideration.

Complete the standardization of frameworks and implementation processes for the collection and recycling ofused RISO products in Japan, obtain a certification during fiscal 2011 and start the full-fledged implementation ofstandardized frameworks as a wide-area waste disposal agent.

Collection and recycling of used products

Improve the collection rate of usedproducts (machines, ink bottles) andpromote recycling.

Establishing Frameworks for Collecting andRecycling Used ProductOverseas, RISO is promoting the collection and recycling of used
RISO products based on a framework that it has established inSouth Korea. In China, despite some delay, the Company has
finalized and established a structure to promote local collection
and recycling. With the aim of beginning the trial implementationof the framework in fiscal 2012, we will continue necessary
examination and preparatory processes in fiscal 2011.
In Japan, RISO applied for certification as a wide-area waste
disposal agent in March 2010 for the collection and recycling ofused RISO products. The Company expects to obtain thecertification during fiscal 2011 and start operations as a certified
wide-area waste disposal agent.
Furthermore, to facilitate the efficient and effective collection andrecycling of used RISO products, the Company has set two new
objectives for fiscal 2011—namely, “improving processes for thetransport, storage and recycling of used RISO products” and“increasing the use of re-pellet resin recycled from used ink bottles.”Rating: Improved;

Prevention of global warming Reduction of CO2 emissions and energy consumption

Reduction of Specific Final Waste Disposal RateRISO came close to achieving its reduction target for the specificfinal waste disposal rate for industrial waste. Although RISO was
not able to achieve its reduction target for the specific final waste
disposal rate for general waste, it accomplished a year-on-year
improvement. From fiscal 2011 onward, the Company will continue
to reduce these rates through efficient and effective operations.

FY10 Achievements: Achieved;

—

—

—

Identify inefficiencies in processes for the transport, storage and recycling of used RISO products and improve them.
Improve the full load ratio for our transport operations in fiscal 2011 by 10% or more compared with the fiscal 2010 level.
Improve the full load ratio for our transport operations in fiscal 2013 by 20% compared with the fiscal 2010 level.
Improve the efficiency of storing used RISO products in fiscal 2011 by 10% compared with the fiscal 2010 level.
Improve the efficiency of storing used RISO products in fiscal 2013 by 20% compared with the fiscal 2010 level.

—

—

—

Increase the use of re-pellet resin recycled from used ink bottles to save resources.
Increase the volume of re-pellet resin reused as a raw material in fiscal 2011 to 104% compared with the fiscal 2010 level.
Increase the volume of re-pellet resin reused as a raw material in fiscal 2013 to 220% compared with the fiscal 2010 level.

Sales of environment-friendly products Expansion of sales of environment-friendly products
Expand sales of environment-friendly
products.

Promote sale of environment-friendly
digital duplicators.

RISO was able to accomplish the fiscal
2010 target.
Achievement rate: 104%

From fiscal 2011 onward, pursue continuous improvements through the administration of the established systems
and schemes.

* Specific final waste disposal rate: RISO calculates the amount of specific final waste disposal as the total of the amount of waste incinerated, the residue and ashes
resulting from recycling processes and used for landfill, and other waste used directly for landfill. Then, RISO calculates the
specific final waste disposal rate as the ratio of the specific final waste disposal amount to the total waste it generates, including
valuable and recyclable substances. RISO recognizes the incineration of waste as an inefficient treatment of resources. Therefore,
the amount of waste incinerated is included in the amount of other waste directly used for landfill.

21

The Company’s Environmental Conservation

6. Environmental Education and Information
Disclosure
RISO is working to enhance the environmental awareness of its employees
while releasing information to the public on its environmental activities andenvironmental considerations for its products.
Fiscal 2010 Highlights

Introduction of Color Universal Design

Environmental Education

Information Disclosure

Wide-Ranging Educational Programs for Basicand Advanced Learning

RISO Environmental Education Programs (Fiscal 2010)
Events Participants

Hours(times)(person)(aggregate)

Basic Environmental Education Program(e-learning)

1

143

214.5

Basic Environmental Education Program

21

706

662.5

Internal auditor training

6

96

628.6

External EMS qualification program

4

4

28

EMS enhancement education/training

2

11

13

EMS activity program (waste sorting)

11

324

287

Accident/emergency drill

18

195

182

Disaster drill

5

730

808.7

Legal qualification program

3

15

15

Advanced business skill program

6

100

500

Business skill program

31

87

280

Workplace health and safety program

4

30

23.5

112

2,441

3,642.8

Total

Scope of calculation: Environmental education and training programs provided at RISO’s
domestic sites

22

Promotion of Environmental Communication
RISO proactively discloses information regarding its
environmental activities. Feedback from our customers,
employees and other stakeholders is reflected in our activities
to reduce the Company’s environmental burden.

Publication of Sustainability Reports
RISO published a product environmental report in April 2001.
Following this, RISO issued its first environmental report(Environmental Report 2004) in August 2004. Since then, RISO
has issued reports annually to introduce its environmental andsocial contribution efforts. From fiscal 2009, the Company
started the English publication ofsustainability reports (provided in the PDF
format only) to introduce information on
its activities to a wider audience.
RISO’s sustainability reports areprovided in the PDF format on the
Company’s Website.

Environmental Information Disclosure via
Corporate Website
RISO’s efforts to address theenvironment are also explainedon its Website. RISO’s Website
offers information concerning theCompany’s environmental
management, environmental
performance, environmental label
certified products andenvironmental activities, as wellas the history of these activities.
Japanese
Englishhttp://www.riso.co.jp/eco/
http://www.riso.co.jp/english/eco/

In order to keep improving its environmental activities andsustainability reports, RISO asks readers to reply to aquestionnaire included in its sustainability reports. For
Sustainability Report 2009, RISO asked its employees toreply to a questionnaire for the first time. Among 1,300
employees to whom the questionnaire was directed, about
1,000 employees, or 77%, replied with valid responses. By
incorporating opinions and comments collected through thequestionnaire, RISO will continue to improve its
sustainability reports.

Opinions (excerpts, partially edited)• “Too text-oriented and hard to understand”• “Insufficient consideration for colors and visuals”

RISO’s Initiatives in Sustainability Report 2010

Product
ORPHIS X Series (Japaneseequivalent of the ComColor
series)Environmental Law, Label, etc.
Green Purchasing Law

RISOGRAPH MD Series

Green Purchasing Law

RISOGRAPH RZ Series
Green Purchasing Law• In the section, “The Company’s Environmental
Conservation,” we increased the use of charts andgraphs and reduced the volume of text.
• We introduced CUD principles to enhance the readabilityof the report.
EZ/RZ Series

Products and Environmental Labels
Acquisition of Environmental Labels andProactive Disclosure of Related Information
Based on the increasing need for environment-friendly
products, RISO has been obtaining environmental labels for its
products, while promoting the proactive disclosure of
information.
RISO provides products in Japan that comply with the Law
on Promoting Green Purchasing see Note 1 and that are certified
under various environmental programs, such as the Eco Mark
Program see Note 2 and the International Energy Star
Program see Note 3 . In addition to the Company Website,
information on environmental labels obtained for RISO
products is available on the Websites of the Energy
Conservation Center, the Ministry of the Environment (adatabase of eco-friendly goods and services under the Law on
Promoting Green Purchasing), the Japan Environment
Association Eco Mark Office, the Green Purchasing Network(GPN) Database and the Green Station. This information canbe also found in catalogs that feature Eco Mark products.
RISO products sold overseas correspond to the International
Energy Star Program, the China Environmental Labeling
Program ( see Note 5 on page 17) and the Taiwan Green Mark
Program see Note 4 . In fiscal 2010, RISO digital duplicators—
namely, the KS850C and the EV2/3/5 series—received Type-I
certification under the China Environmental Labeling program.

Products for Overseas Markets

RISO provides basic environmental education programs, which
are designed to enhance the environmental awareness of its
employees and promote environmental protection activities.
Meanwhile, the Company also offers advanced environmental
education programs, including internal auditor training and an
external EMS qualification program.
In addition, RISO focuses on daily communication with its
employees. For example, the Company posts its environmental
policies and progress reports of department-specificenvironmental activities on bulletin boards within plants and offices.
Moreover, we place environmental data, environmental objectives
and targets and progress status on the Company’s intranet.
In fiscal 2010, we implemented our basic environmental
education program in an e-learning format for 140 individuals,
encompassing new and mid-career employees as well as
those who have not taken this program previously. We also
implemented internal auditor training and other seminars thatare closely related to participants’ daily operations.

Type

CUD logo

Employee Feedback on
Sustainability Report 2009

Products for Japanese Markets

RISO works to publish sustainability reports that are easy to read and understand. As part ofsuch efforts, we introduced Color Universal Design (CUD) principles in the preparation of
Sustainability Report 2010.

RISO Products and Environmental Laws and Labels

TOPICS

Taiwan GreenMark Program

KS/EV Series

China Environmental
Labeling Program [Type II]* Photos of flagship models
Note 1

Law on Promoting Green Purchasing

Official name of this law is the Law Concerning the Promotion of Procurement of
Eco-Friendly Goods and Services by the State and Other Entities. It specifies
eco-friendly goods and services that the Japanese government and otherorganizations recommend procuring while defining criteria for such
recommendations.
Note 2

Eco Mark Products

An Eco Mark is granted to products that have small environmental burden
throughout their product life cycle, from manufacturing to disposal and that arerecognized as effective in preserving the environment. The Eco Mark Program isoperated by the Japan Environment Association.
Note 3

International ENERGY STAR® Program

Involving seven countries and regions worldwide, this is an international programthat promotes energy saving in office machines. The program sets standards interms of the power consumption of office machines in each of the operation,
sleep and OFF modes, and it certifies only those machines ranked among the top
25% of all entries. Products that meet these standards are allowed to display theInternational ENERGY STAR® Program Logo. (From the ECCJ website)
Note 4

Taiwan Green Mark Program

The Taiwan Green Mark Program, which is equivalent to Japan’s Eco Mark
Program, began in 1992 under the management of the Environment andDevelopment Foundation (EDF), an organization commissioned by Taiwan’s
Environmental Protection Administration. Designated as a “Type I” environmental
label in Taiwan, this program grants certifications as an independent third party.

23

RISO’s Engagement with Stakeholders

For Customers
RISO continues to improve the quality of its products and services from theperspective of “Customers First.”
RISO adheres to its basic philosophy of contributing to society through thedevelopment of quality products. In line with this philosophy, RISO hasformulated the RISO Quality Policy, based on which we shall make
Companywide efforts to promote the formula.
In accordance with the RISO Quality Policy, the R&D Division, the Production
Division and the Sales Division are working together to promote activities
aimed at improving the quality of RISO products and services from acustomer perspective.

Major Initiatives in Fiscal 2010
• Ensuring product quality and safety• Enhancing service quality• Communication with customers

Ensuring Product Quality and Safety
Implementation of Quality Management System
RISO is working to provide high-quality products and services. To this end, we keep to the view that the quality of our daily operations
is reflected in the value we offer our customers. Based on this view, the Company is promoting the establishment of a system tomeasure and evaluate the quality of our operations.
As part of such efforts, RISO has acquired ISO 9001 certification for its Quality Management System (QMS) see Note 1 .

Enhancing Service Quality

Communication with Customers

RISO TECHNICAL CHAMPIONSHIP

Customer Feedback Shared Companywide
and Reflected in Improved Product andService Quality

With the aim of improving the quality of its services, RISO holds
the RISO TECHNICAL CHAMPIONSHIP in Japan every year.
At this event, customer engineers of RISO and dealers
compete with each other for the mastery of service techniques.
For the 7th RISO TECHNICAL CHAMPIONSHIP, held during
fiscal 2010, several hundred customer engineers throughout
Japan participated in the qualifying competition. Among them,
22 participants (8 in the “ComColor” category; 7 in the “RISO
Digital Duplicator” category; and 7 in the “ComColor [RISO
employee]” category) survived to compete in the final round. At
this year’s event, participants were asked to give a four-minutespeech on the subject of “Customer Satisfaction,” in addition
to participating in the skills contest and taking the written test.
Through this event and other initiatives, RISO aims to keep
reinforcing the quality of the services it offers.

Customer voices
Planning

Design & Development

Products
Planning
Stage

DesignDevelopment
Stage

Engineeringand TestingStage

Pre-MassProduction
Stage

MassProduction
Stage

Product quality and safety checks are conducted at each of the five stages
through “planning,” “design and development,” and “manufacturing” processes.

RISO Quality Policy
Having as its basic philosophy contributing to society through thedevelopment of quality products, RISO will make Companywide
efforts to promote the formulation of a corporate structure toconsistently provide high-quality products and services.
Accordingly, RISO drew up the following quality policy:

Product Safety
CheckupCommittee

Product Quality
Improvement
Board

Final safety inspection isconducted prior to the releaseof products.

Comment from the General Manager of
Quality Assurance Dept.

Skills contest

The level of customer satisfaction
with respect to our products ismonitored in the market, and issues
and measures are discussed basedon requests of customers.

VOICE

Continue Improving Customer
Satisfaction for Our Products and Services

Akira Hayama

RISO is actively promoting activities toimprove the quality of its products andservices in line with the RISO Quality Policy. In
fiscal 2010, the Company released new
ComColor models and the new RISOGRAPH
Tatsuya Kasai
MD series,* all of which are equipped with new General Manager
Quality Assurancefunctions. For these new products, along with
Dept.
existing products, we will promote the sharingof customer feedback throughout the Company and thereby
enhance the quality of our future models and products.
Meanwhile, RISO realizes that it is responsible for honest
reporting to society when a significant quality problem occurs.
As such, we are committed to disclosing quality information ina timely manner.
While reinforcing our product safety management, we will doour utmost to continue to offer products that accommodate therequests and expectations of our customers.

President & C.E.O.

* Only marketed in Japan.

1. In order to flexibly respond to changing social and market
environments, RISO will predict future trends to offer
next-generation products and services.
2. RISO will offer reliable products and services with assured
quality and safety, while thoroughly cutting costs and strictly
meeting delivery dates.
3. Placing the top priority on its customers, RISO will offer
products and services that provide customer satisfaction.
4. Strictly complying with laws and regulations, RISO will makeongoing efforts to enhance the effectiveness of its quality
management system.
Established on October 1, 2002
Revised: April 1, 2007

24

Sales

Manufacturing

Prize winners

Strengthening of Solution and Service
Capabilities through Unique Accreditation
and Training Systems
RISO is bolstering the provision of product information andafter-sales services to customers to improve the convenienceand user-friendliness of RISO products.
As part of such efforts, the Company has established the
RISO Education Center in Japan. At this center, various training
programs are provided to improve the skills and expertise of
the sales personnel and customer engineers of the Company
and the sales representatives.
In addition to group seminars using actual RISO products,
the RISO Education Center operates the Company’s proprietarye-learning system. This e-learning system offers various
self-instructional materials using videos and animation. Thesematerials provide examples of system applications that matchchanges in the customers’ IT environment and explain work
processes that may require frequent brush-up courses, while
demonstrating simulations of product functions. This system is
helping the Company to provide meticulous product training.
RISO plans to further enhance the synergy of groupseminars and the e-learning system, thereby creating greater
customer satisfaction.
Note 1RISO actively listens to customer feedback through the RISO
Contact Center and customer engineers who serve its
customers directly. Customer requests and comments areshared among everyone in the R&D Division and the Production
Division, and they are used to establish frameworks that
contribute to improved product quality. Customer requests andcomments that are important or require an urgent response arefeatured in the Product Quality Improvement Board in order todetermine effective measures.

TOPICSRISO Contact Center—Our Customer
Communication Hub in JapanThe RISO Contact Center started operations in February 2009.
This center provides call-center and telemarketing functions.
As a call center, the center receives calls from customers forrepair orders, software support, and orders for consumables,
while accepting customer feedback and inquiries. As atelemarketing facility, it conducts sales and marketing activities.
In fiscal 2010, RISO established a workflow to effectively
disseminate customer feedback collected by the RISO Contact
Center to related divisions
and departments. Basedon this workflow, RISO
continues to offer products
and services that reflect
customer requests andopinions.

Disclosure of Important Product Information
RISO proactively discloses information regarding product quality
and safety through its Website and other media.
For example, after finding out the mislabeling of recycling
codes on certain products and dimension and weight
discrepancies between the actual values and the values listedon brochures, user guides and the Website of other products,
the Company disclosed the relevant information on its Website.*To prevent the recurrence of such problems, we have reviewed
our framework forcommunicating andchecking information relating
to product specifications
and implemented necessary
measures to enhance thisframework.
* For details, please visit our Website at:
http://www.riso.co.jp/important/ (Japanese language only)

Scope of ISO 9001 certification

RISO KAGAKU CORPORATION: Headquarters*, Print Creating Business Dept., Domestic Sales Division, International Sales Division, Research & Development Division*,
Production Division (including Tsukuba Works, Ube Works and Kasumigaura Works), RISO TECHNOLOGY ZHUHAI CO., LTD.
* Some organizations are excluded from the scope of ISO 9001 certification.

25

RISO’s Engagement with Stakeholders

For Shareholders and Investors

For Local Communities

RISO is strengthening communication with shareholders and investors
while striving to disclose information in a timely and appropriate manner.

RISO is actively promoting community-based local contribution activities
while providing educational support for coming generations.

RISO has formulated its Information Disclosure Policy, which underpins its
timely disclosure of appropriate information to shareholders and investors.

RISO proactively participates in cleanup activities and traffic safety
campaigns conducted in the communities where it operates. Meanwhile,
representatives of our plants and business sites regularly visit local landowners and community members to strengthen communication with them.
In addition, the Company supports the education sector in providing
opportunities for environmental learning.

Communications with Shareholders

Major Initiatives in Fiscal 2010
• Communications with shareholders• IR activities• Continuation of stable dividend payout

Environmental Learning Support

IR Activities

Shareholder-Oriented General Meetings

Timely Disclosure of Appropriate Information

With the aim of allowing its shareholders to thoroughly examine
agenda items to be discussed at a general meeting ofshareholders, RISO sends out convocation letters to them atleast three weeks before the meeting date. This facilitatessmooth execution of their voting rights. Also, to attract greater
shareholder attendance, RISO makes sure that it selects a date
for the shareholders’ meeting that does not conflict with thedate of the shareholders’ meetings of other companies. The
Company also selects a location for the shareholders’ meetingthat is convenient for shareholder attendance.
For shareholders’ meetings, RISO prepares visually effective
materials using graphs and photos. Through these materials
and other measures, we strive to communicate our businessresults and other information in a shareholder-friendly manner.
Meanwhile, the Company publishes biannual business reports,
which summarize the status of its business, and it sends thesereports to its shareholders.

In line with its belief that reliable and proactive information
disclosure is of particular importance in corporate activities,
RISO discloses financial and stock information on its Web siteby posting financial results, conference materials andbusiness reports for individual investors. Meanwhile, theCompany holds annual conferences for analysts andinstitutional investors after the announcement of interim andfull-year results.

RISO Website“Investor Relations: Financial Indicators”

Environmental Education Program on the
Theme of “Printing”
RISO has cooperated on the environmental education programat Masugata Junior High School since fiscal 2005. In fiscal
2010, the Company participated in an environmental education
workshop focusing on energy in December 2009 at the juniorhigh school.
Following a “printing” theme, which is closely related to
RISO’s business, the Company gave a presentation to
students about the role of printing in effective communication,
the natural resources used in printing, and printing with low
environmental burden.
In addition, by means of a hands-on session, we offered
students the opportunity to experience mimeographplate-making and printing processes.

Business report for shareholders

RISO Website “Investor Relations”
http://www.riso.co.jp/english/home/kabu/index.html

Hands-on session covering the mimeographprocess

Continuation of Stable Dividend Payout
Returning Earnings to Shareholders
In line with its basic earnings distribution policy of “allocating anappropriate portion of earnings as a dividend in accordancewith business results while retaining the means to strengthen
the corporate structure,” RISO strives to maintain stabledividend payout.

Per-Share Dividends

Social Contribution through Products(Yen/share)
50

40

40
30

Support for Print-Based Communication

40

30

30

30

2009

2010

20
10
0

2006

2007

2008

(FY)

Notes:
1. Effective November 18, 2005, each share of common stock was split into two shares.
2. Per-share dividend for fiscal 2007 included the five yen distributed as a dividend
commemorating the 60th anniversary of the establishment of Riso Kagaku Corporation.

26

LectureThanks to their high-speed capability, RISO digital duplicators
and ComColor series are used to print flash reports and extras
at various sports and cultural events.
In fact, RISO provided administrative support for the Hakone
Ekiden (Tokyo-Hakone Collegiate Ekiden), which was held inJanuary 2010, and the Tokyo
Marathon 2010, which was heldin March 2010. More specifically,
the Company used the
ComColor series to make flash
reports for distribution to runners
and audiences.
Distribution of flash reports

Major Initiatives in Fiscal 2010
• Environmental learning support• Social contribution through products• Donating/sponsored activities• Educational support through the RISOEDUCATIONAL FOUNDATION

Donating/Sponsored Activities
Disaster-Relief Donations
In fiscal 2010, RISO made disaster-relief donations to thevictims of the Haiti earthquake and the Chile earthquake
through the Japanese Red Cross Society.

Educational Support through the
RISO EDUCATIONAL FOUNDATION
Support for Study and Research on the
Educational Frontlines
Since its establishment in December 1984, the RISOEDUCATIONAL FOUNDATION has promoted activities tostrengthen communication among schools, households andlocal communities. In particular, to facilitate a creative learning
experience at schools, the Company provides support forstudy, research and other related activities conducted on the
educational frontlines.
Example: Provision of Educational Materials to Create
Postcard Newspapers
Postcards have limited space. To include essential informationin such limited space and to make readers enjoy the content,
creators must plot the information effectively, write
easy-to-understand sentences and use illustrations and the likestrategically.
To nurture students’ writing, expression and communication
capabilities, the RISO EDUCATIONAL FOUNDATION offers
schools educational materials tocreate postcard newspapers. Also,
the Company assists in staging
classroom lectures to enhance
students’ PISA reading
comprehension see Note 1 .
Postcard newspapers

Note 1PISA Reading Comprehension

PISA Reading Comprehension is defined as the ability to understand and use
written text and then to contemplate capabilities required to achieve one’s
goals, nurture one’s knowledge and possibilities and make effective
contributions to society. (Definition based on the Reading Comprehension
Improvement Program of the Ministry of Education, Culture, Sports, Scienceand Technology, December 2005)

27

RISO’s Engagement with Stakeholders

For Employees
Regarding each and every one of RISO employees as an indispensable asset,
the Company works to nurture its human resources and maintainemployee-friendly workplace environments.
RISO conducts wide-ranging operations, and these operations are supported by avariety of talented employees. RISO believes that its employees, working with vigor
and nurturing their capabilities, are an essential factor in the Company’s sustainablegrowth. Based on this belief, RISO is working to create employee-friendly
workplace environments. Specifically, the Company provides its employees withthe opportunity to strengthen and manifest their capabilities. At the same time, weare striving to establish a corporate culture in which employees are able to tackle
creative activities, take on various challenges and realize individual growth.

• Enhancement of employee support
systems• Assistance in achieving work-life balance• Creation of safe and employee-friendly
environments

Enhancement of Employee Support
Systems

Establishment of Incentive System for Creativeand Innovative Employees

Helping Employees to Develop Capabilities
through Various Training Programs

RISO established a special incentive system in June 2001. Basedon this system, the Company has presented awards for
employees who made significant contributions to its performance.
In fiscal 2010, the Company presented awards to 162
employees for a total of 59 proposals and achievements.

In addition to on-the-job training (OJT) provided through daily
operations for business skill upgrading, RISO offers its
employees a variety of education and training opportunities.*
Also, the Company offers various self-development
programs to support employees who are enthusiastic about
improving their capabilities and skills while providing a cash
award system for employees who acquire qualifications andcertifications specified by the Company.
* RISO’s Employee Education/Training System
PositionMid-level

NormalFirst three-year program

OJT meeting

Career plan 30(for employees between 30 and 35; optional)
Training provided by the RISO
Education Center• Sales training• Technical training• SRC training

Assistance in Achieving Work-Life
BalanceSpecialized skill improvement
training provided by eachdivision and department

Mandatory
Companywide
programs• Risk/compliance training• Internal control training (J-SOX)• QMS training• EMS training

Selfdevelopment
programs• Correspondence course• Cash award system• Book/video rental• External seminar introduction

Number of Employees Who Used the Childcare Leave System(Employees)
40

TOPICS

Introduction of DefinedContribution Pension Plan

With an eye to the abolishment of the qualified retirement
pension plan in March 2012, RISO introduce a defined
contribution pension plan in April 2009. The introduction ofthis new plan was decided with due consideration given to thepreferential treatment on taxation and employees’ benefits.
Prior to the plan’s introduction, representatives of RISO’s
head office visited branch offices and plants nationwide to
hold explanatory meetings. In addition, the Company has
established an office in charge of providing consultation for
employees.

Ensuring Workplace Health and Safety
RISO has established an Occupational Health and Safety
Committee at each of its production bases. With the committees
serving as front-line drivers, the Company is working to prevent
accidents and disasters through the maintenance of clean and safe
workplaces, the identification and improvement of safety issues
and the promotion of voluntary safety activities see Note 1 . Also, theCompany’s intranet features a “Health and Safety” section, which isused to raise the employee awareness of health and safety.
In fiscal 2010, 8 industrial accidents occurred at RISO’s
domestic business bases, representing a year-on-year increaseof 3, for a frequency rate of 2.24 and a severity rate of 0.00. The
number of work-days lost due to industrial accidents at domestic
business bases was zero, unchanged from fiscal 2009.
Industrial Accidents/Frequency see Note 2 andSeverity Rates see Note 3

29

30(Accident)
15

31

24
12

17

9

10

2.06

0

2007

2008

2009

2010

(FY)

VOICE

3
0

(Rate)
4

3.19
11

8

2007

Frequency rate
Number ofindustrial
accidents

50.0024

3

2.24
1.4

7

6

Employee Benefit Programs and Leave Systems
From time to time, employees are required to change their work
hours and responsibilities for various reasons, including marriage,
childbirth, child-rearing and the nursing of family members. To
allow such employees to have an optimal balance between theirwork and private life, RISO has established various systems,
such as a system for flextime work, childcare leave, child/family
member nursing leave and other employee benefits.
Also, through the introduction of a “No Overtime Day” system,
the use of posters to promote reduced overtime hours andguidance using in-house announcements, the Company assists
its employees to reduce their overtime hours and achieve acertain level of work-life balance.

Creation of Safe and
Employee-Friendly Environments

In 1992, RISO established a childcare leave system, which bothmale and female employees are entitled to use. Employees
who have children below three years old are allowed to shorten
their work hours or change the clock-in times. This system
helps those employees to balance their childrearing and work
responsibilities.
In fiscal 2010, 31 employees used the childcare leavesystem, including one male employee, for a total of 3,080 daysof leave. The number of employees using the reduced-hours
work system totaled 26 for the same period.
In March 2010, the Company held a seminar to assist
employees who are taking childcare leave to return to work. At
the seminar, employees who have returned from their childcare
leave provided advice to the participants.

20

New manager training

Life plan training 50(for employees between 50 and 55; optional)
Career & life plan training 40(for employees between 40 and 45; optional)

Careersupportprograms

Departmentspecifictechnical
programs

Basic management training

Selective
positionspecificprograms

CF training

OJT

Business career training“Skill-up” training

Follow-up training

New employee
group training

Mandatory
positionspecificprograms

Managerial

Training at promotion

Second Third
year year

Basic business skill training

First
year

28

Major Initiatives in Fiscal 2010

Support a Balance between Childrearing
and Work

0.0007

0.0

0.0

2008

2009

2010

2
1
0.005

Severity rate

(FY)

0

Comment from Staff in Charge of Supporting Childrearing Employees

Helping Childcare Leave System
Users Achieve Peace of Mind

In February 2009, RISO started a program tosupport employees who are raising children.
Specifically, RISO offers these employees
Akiko Otsuki
opportunities to mingle with other employees Personnel Planning
Section, Personnel
who have experienced childbirth or
Dept.
child-rearing as a means of providing
psychological support. These employees use the mailing list
to talk to each other and exchange information and opinions.
Such communication is expected to eliminate any concerns
or worries that they may have during their leave and after
their return to work. This program is designed to help
applicable employees to maintain a positive attitude towardachieving a balance between childrearing and work.
As of March 31, 2010, 27 female employees and 2 male
employees are signed up for the mailing list operated under
the program.
In March 2010, we held a seminar to help employees whoare currently taking childrearing leave to return to work. Someparticipants currently on leave commented that the seminar
was practical and helpful in balancing work and childrearing.

Note 1

Voluntary safety activities

Activities to ensure employee safety by addressing risky behavior and other safetyissues identified through actual experiences.

Support for Employee Health Management
RISO takes great care in managing the physical and mental
health of its employees through the implementation of
medical checkups and the provision of guidance to prevent
lifestyle-related diseases.
In addition, by holding sports and other events, theCompany is working to promote strengthened relationships
among its employees and encourage physical and mental
refreshment.

Implementation of Employee Awareness Surveys
With the aim of improving employee satisfaction with theCompany and facilitating workplace communication, RISO
conducts the Employee Awareness Survey every three years.
In fiscal 2009, the third survey was conducted.
We will continue to listen closely to our employees andthereby keep improving our workplace systems andenvironments.

Note 2Frequency rate

This rate indicates the frequency of accidents and disasters that have occurredwith the number of deaths and injuries per 1 million working hours.
Note 3Severity rate

This rate indicates the severity of industrial accidents and disasters with thenumber of work-days lost per 1,000 working hours.

29

Management
Through the continuous reinforcement of its corporate governance,compliance and risk management, RISO aims to sustain sound corporate
management.
For a corporation to maintain sustainable growth, it must be an organization that is needed and trusted by society at large,
and to this end, it must be managed in a sound manner.
While endeavoring to facilitate the accurate understanding of its basic philosophy among stakeholders, RISO is constantly
improving its corporate governance see Note 1 , compliance and risk management.
meetings. Also, standing corporate auditors attend each
important meeting, including Executive Committee meetings, tofully audit executive functions. In addition, corporate auditors
exchange information and opinions by actively liaising with theInternal Auditing Department and accounting auditors, thereby
working to improve the effectiveness of their auditing operations.

Corporate GovernanceSound and Transparent Corporate Management
Systems
Under monitoring and supervision by four corporate auditors—
including two appointed externally who are also designated as
independent corporate auditors in line with the Securities Listing
Regulations of the Tokyo Stock Exchange (TSE)—RISO’s Boardof Directors makes decisions on important matters relating to theCompany’s business execution. On the other hand, RISO’s
business execution is effectively overseen through a soundcorporate governance structure.
Managerial decisions are made based on deliberations atmonthly and extraordinary meetings of the Board of Directorsthat are attended by the four corporate auditors. Meanwhile,the Executive Committee makes decisions on other mattersrelating to the Company’s businesses in meetings that it holds
twice a month.
RISO’s Board of Corporate Auditors consists of two standing
corporate auditors and two part-time external corporate auditors,
who are also designated as independent corporate auditors inaccordance with TSE’s Securities Listing Regulations. The Boardof Corporate Auditors monitors the Company’s corporate
governance and management from a fair and objective
standpoint. All corporate auditors attend Board of Directors’
Corporate Governance Structure

Relationship between RISO’s corporate organization and internal control system (Self-Evaluation of Internal Control StructureWith the aim of maintaining the reliability of its financial reporting inaccordance with the stipulations of the Financial Instruments andExchange Law, RISO continues to advance internal control overfinancial reporting. In fiscal 2009, the Company started theself-evaluation of its internal control structure.
The results of the self-evaluation showed that there are no
significant deficiencies that may have serious impact on the financial
reporting of the entire RISO Group (RISO KAGAKU CORPORATION
and its affiliates) as of March 31, 2010. Accordingly, RISO has
concluded that the internal control over financial reporting at the
RISO Group has been effective, as of the same date. Also, theresults of the said self-evaluation are audited by the Company’s
accounting auditor, KPMG AZSA & Co., who also serves as theauditor of RISO’s internal control over financial reporting. RISO
disclosed the results of the self-evaluation and external audit in June2010 through the Japanese publication of a management’s reporton internal control over financial reporting and through an
independent auditor’s report on internal control over financial control.

represents selection and delegation

represents direction, reporting and auditing)General Meeting of Shareholders
election/removal

election/
removalauditing

Board of Directors
election/removal/delegation/supervisor

Executive Committee
Risk /Compliance
Officerreportingelection/
removal/supervisor

Board of Corporate Auditors

direction
cooperation

reportingdirection

President and C.E.O.

election/removalInternal Auditing Dept.

cooperation

reportingreportingdirection

auditing
cooperation

reportingreportingdirection

Risk/Compliance
Committee

Directors and General Managers
responsible for business execution
Employees

Internal Notification: RISO set up a “Compliance Hotline” and a “Harassment Hotline” directly connecting to the director responsible forrisk/compliance for the purpose of providing consultation with employees and receiving reports from employees.

30

auditing

Compliance
Promoting Compliance Based on ComplianceManagement Rules

Implementation of Risk-SpecificCountermeasures

RISO emphasizes compliance as the basis of business
management. Specifically, in conducting business activities
based on the idea that it is an integral member of society, RISO
promotes compliance not only by conforming to laws andCompany regulations but also by respecting corporate ethics
and morals.
In promoting compliance, the Company establishes
compliance programs that clearly define promotion systems
and whistle-blowing frameworks. These programs arecontinuously implemented.
During fiscal 2010, with the aim of enhancing the complianceand risk management systems of its overseas subsidiaries,
RISO established an Overseas Risk Compliance Committee
under the existing Risk Compliance Committee.

For the sustainable growth of corporations, the identification ofrisks that may disturb smooth business operations and theintegrated and rational management of such risks areindispensable.
Pursuant to the provisions under the Corporation Law, RISO
has instituted “Rules for Managing the Risk of Loss” based on a
resolution of its Board of Directors. At the same time, theCompany is developing a system for the integrated managementof various risks the RISO Group is facing.
With respect to important business and affairs of the Company,
including major investments, the divisions that execute operations
and related divisions analyze risks associated with their executionof operations, and after studying appropriate risk
countermeasures, discuss and make decisions about them at the
Executive Committee and Board of Directors’ meetings.
Furthermore, the Company established the Risk/Compliance
Committee to respond to various risks the RISO Group is facing.
The Risk and Compliance Committee identifies risks while
analyzing and evaluating the Company’s degree of exposure to
those risks in case they arise. Based on this analysis andevaluation, RISO creates a “risk map.” Using this risk map, we
identify those risks that would have a major impact on the RISOGroup. For any major risks identified, we formulate andimplement individual risk management programs. This approachenables us to minimize and avoid risks and to promote integrated
risk management.
During fiscal 2010, the Overseas Risk Compliance Committee
started risk management activities for overseas subsidiaries. In
addition, the Company completed a manual as a concretemeasure to enable effective responses to possible large-scale
earthquakes and other disasters. This manual has been
distributed throughout the Company.
In fiscal 2011, RISO plans to conduct an in-depth analysis andreassessment of its risk factors and revise its risk map, while alsoenhancing risk management at its overseas subsidiaries.

Operations of the Whistle-Blowers’ Hotline
Inquiries and reports relating to compliance and harassment
issues that are received through the whistle-blowers’ hotline
are examined by the Company’s Risk/Compliance Officer andthe Risk/Compliance Committee. A total of six inquires andreports were received through the hotline during fiscal 2010.
The causes for these inquiries and reports have been settled
appropriately.

Continuous Implementation of Compliance
Education and Awareness-Raising Activities
RISO distributes the Compliance Handbook to all executives
and employees so that they can understand and implement
the Top Executive Declaration and the RISO Compliance
Guidelines see Note 2 . In addition, a compliance page has beenposted on the corporate Intranet that addresses sample
compliance cases that could arise within the Company andexplains specific points at issue so that appropriate complianceaction can be taken by employees.
In October 2009, RISO provided all standing executives andemployees with the opportunity to participate in a “Compliance
Case Study” training program. Through this e-learning program,specific examples of the items stipulated under the RISO
Compliance Guidelines
are illustrated so as topromote appropriate
judgment and action
when the participants
encounter various
compliance issues.
Display of the e-learning program
Note 1

Accounting Auditors

auditing

Corporate Attorney

Corporate GovernanceIn general, it refers to the corporate management system required to maintainsound and efficient business activities.
Note 2

adviceRisk Management

RISO Compliance Guidelines

These guidelines establish 27 action guidelines that employees must follow.
Furthermore, they define five self-questions to be remembered in the casewhere a RISO executive and/or employee is unable to decide whether abehavior is proper or not in light of the action guidelines.

Countermeasures for Information Risk
Information risk is one risk that can have a major impact on
business activities. The destruction, alteration or external leak ofconfidential and personal information held by the RISO Groupwould cause substantial losses for the Group. To better prepare
for its possible exposure to information risk, RISO has establishedan Information Management Committee.
To our regret, however, there was an incident in Japan where a
RISO employee left a corporate PC and external hard disk drive
in a train in December 2009, resulting in the leak of personal
information. To prevent the recurrence of similar incidents, RISO is
strengthening information security measures while bolstering
employee education regarding the protection of personal andother important information.

31

FactsEnvironmental Accounting

Environmental Burden
FY10 Environmental Performance

Environmental Accounting Report
Environmental Accounting Results for Fiscal 2010 and the Past Three Years
RISO’s environmental protection costs, which are the sum of total investment and total cost for environmental protection, increased approximately¥26 million in fiscal 2010 compared with fiscal 2009. On the other hand, total economic effect increased roughly ¥100 million year on year.
Looking at each activity category, the cost for the promotion of resource conservation and recycling rose approximately ¥40 million as a result of
promoting the collection of used RISO products. Also, the cost for the observation of laws climbed approximately ¥10 million due to the launchof full-fledged operations of an in-house environmental information system covering the REACH Regulation and other laws and regulations.
Meanwhile, as a result of promoting the collection of used RISO products, the economic effect from the promotion of resource
conservation and recycling jumped approximately ¥100 million.
Term: Fiscal 2010 (April 1, 2009 to March 31, 2010)
Scope of calculation: All of RISO KAGAKU CORPORATION’s domestic sites (Tsukuba Works, Kasumigaura Works, Ube Works, R&D Technology Center, Wakaguri R&D
Site, Narashino Service Center, Head Office and domestic sales branches). For RISO’s sales network, “resource conservation and recycling” as well as “EMS establishment
and maintenance activities” are in the scope of calculation. Narashino Service Center’s operations until its closure on May 31, 2009 are included in the scope of calculation.

Activities

Classification• Reduction of fuelconsumption• Reduction of electricity
consumption
Promotion of Resource • Recycling of used products• Recycling of wastes
Conservation and• Safe disposal of wastes
Recycling• Publication of productEnvironmental
environmental data
Communication• Publication of environmental
activities
Global Warming
Prevention Measure

Green Areas• Clean-up and maintenanceof green areas• Observation of laws (water,
the atmosphere)

Environmental Protection Activities Investment• Modal shifting• Introduction of energy-saving
equipment• Collection and recycling of usedproducts• Separation and recycling of wastes• Acquisition of environmental label
certification• Publication of the environmental
report• Participation in events andexhibitions• Clean-up and maintenance ofgreen areas• Wastewater control• Gas emissions control• Inspection and maintenance offacilities

Observation of laws
(pollution control,
environmental pollution
control)• Collection of data relating toGreen Procurement
raw materials and components
and registration of such data on
the green lists• Acquisition and maintenance of
EMS establishment and • ISO
ISO 14001 certification
maintenance activities • Investigation of the latest
laws and regulations• Check of the latest laws andregulations
Total

Economic
Effect

Cost

67

0

4,401

0

520,529

493,326

0

12,899

0
0

0

1,570

• CO2 reduction duringtransportation• Reduction of electricity
consumption• Cost reduction through reuse• Improvement of resource
recovery ratio• Acquisition of certiﬁcations
under the Eco Mark Program• Publication of Sustainability
Report 2009, Website
revisions, etc.

0

4,745

0

• Launch of full-fledged
operations of an environmental
information system covering
REACH and other regulations• Maintenance of the validity of
ISO 14001 certification

497,727

Calculation Method and Idea
• Our calculations of the environmental protection costs and the economic effects are basically done in accordance with the “Environmental Account Guidebook (2005)”of the Ministry of the Environment. However, the classification of costs is modified to our own standard. Also, expenses related to environmental protection costs do
not include depreciation. The economic effects are based on income and cost decrease, both of which are considered to be actual effects (as they are calculated using
actual figures), and not on presumed or estimated effects.
• Ideally, the environmental protection costs relating to environment-friendly design should be listed in the chart above. However, due to the difﬁculty in accurately
classifying such costs, they are not listed here.

Status of Environmental Accounting

Breakdown of Costs (Investment + Actual Costs)(Thousands of yen)(Comparison of figures excluding development costs such asenvironmental design for products)(Thousands of yen)
FY2007

FY2008FY2009FY2010(investment + actual costs)

543,675

548,094543,946*

569,450

Economic effect559,270

508,369

399,158

497,727

103%

93%

73%*

87%

Costs

Economic effect ratio (%)* In Sustainability Report 2009, the costs and economic effect ratio for fiscal 2009 were
presented as ¥540,551 thousand and 74%, respectively. These figures were incorrect
because they neglected to include the investment amount for that fiscal year. The table aboveshows the correct figures for those items.

Global Warming
Prevention Measure
Promotion of Resource
Conservation and Recycling
Environmental
Communication
Green Areas
Observation of laws
Green Procurement
EMS establishment andmaintenance activities

FY2007

FY2008FY2009FY2010

7,787

8,007

145

67

479,047

484,103481,278

520,529

18,47028,37926,522

12,8997,285
19,654
2,240

6,903
11,934
3,278

7,271
14,405
2,552

1,570
15,54814,092

9,192

5,486

11,773

4,745

Breakdown of Economic EffectGlobal Warming
Prevention Measure
Promotion of Resource
Conservation and Recycling(Thousands of yen)

FY2007

FY2008FY2009FY2010

6,461

2,110

3,163

4,401

552,809506,259

395,995

493,326

Environmental communication and four other categorized activities do not have economic effects.

32

Note: The figures of CO2 emissions attributable to gasoline consumption presented in the “OUTPUT” table below have been calculated based only on the use ofcompany vehicles for sales activities. Therefore, the CO2 emissions figures presented below differ from those presented in the graph, “RISO’s CO2 Emissions in Japanand per Unit of Net Sales,” on page 12.
Scope of calculation: The table of “Input/Output by Operational Process” on page 34.
Subject of calculation: Japan• Energy consumption and resultant CO2 emissions, water consumption and wastewater discharge, and waste generation in the process of product development,
designing, and production.
• Materials used in production; PRTR-regulated substances used, transferred and released; and gasoline consumption and resultant CO2 emissions attributable tothe use of company vehicles for sales activities• Used RISO products collected, reused and recycled and waste generated• Excludes energy consumption and resultant CO2 emissions at the head office and the Sales Division

INPUTOUTPUT
FY2009FY2010Change from
FY09 (%)

FY2009FY2010Change from
FY09 (%)

CO2 emissions(1,000 kWh/yr)

8,707

8,010

92

Electricity(t-CO2/yr)

8,903

8,423

95

(t-CO2/yr)

4,833

4,446

LPG

(t/yr)

66

53

80

92

LPG

(t-CO2/yr)

198

159

Bunker A(kl/yr)

150

148

80

99

Bunker A(t-CO2/yr)

407

401

Gasoline(kl/yr)

542

99

516

95

Gasoline(t-CO2/yr)

1,257

1,228

Volume of contracted transport*6(10,000 tkm)

98

1,221

1,163

95

Volume of contracted transport*6(t-CO2/yr)

2,208

2,189

99

Breakdown of energy consumption
Electricity

0

14,092569,383

Actions

0

15,5480
67

0(Thousands of yen)

RISO accelerated efforts to collect used RISO products during fiscal 2010. As a result, the volume of used products collected during
the period increased 7% from fiscal 2009. RISO also stepped up efforts to recycle used RISO products. As a result, the volume ofused products recycled increased 136 tons year on year, and the final waste disposal for landfill decreased 48% year on year.
CO2 emissions decreased 480 tons from fiscal 2009, attributable to bolstered energy-saving initiatives and production cutbacks.
To further reduce its environmental burden, RISO has set the target of reducing energy consumption and CO2 emissions on a
Companywide scale in fiscal 2016 by 23% and 15%, respectively, compared with the fiscal 2006 levels. To achieve this target, theCompany will accelerate related activities. Looking ahead, RISO will continue to promote initiatives aimed at reducing theenvironmental burden of its overall activities. In doing so, the Company, as a manufacturer of digital printers and duplicators,
recognizes that it is important to enhance environmental considerations in its products and to increase the recycling rate throughproduct collection, material reuse and recycling, as well as to reduce landfill waste volume.

(m3)

36,58034,09993

Water drainage(m3)

24,63523,827

97

Meta

(t)

2,560

1,820

71

Steam, water, etc. emissions

(m3)

7,436

5,989

81

Plastic

(t)

1,556

1,466

94

Products*5(t)

15,71914,350

91

Glass

(t)

29

25

86

Subtotal

47,79044,166

92

Paper

(t)

2,860

2,747

96

PRTR-regulated substances

Other

(t)

4,205

4,009

95

35

4

11

47,79044,166

92

0

0

—

3

2

67

PRTR substances transferred as waste
(kg)

15

21

140

(t)

3,854

3,985

103

348

403

116

Water consumption

Subtotal

PRTR substance emissions
into the air(kg)

PRTR-regulated substances

(t)

2.3

2.2

96

PRTR substance emissions
into the water(kg)

Volume collected

(t)

2,573

2,748

107

PRTR substance emissions
into the soil

(kg)

Waste generation*1
Volume transferred torecycling processes*7(t)Volume recycled*2

(t)

3,396

3,532

104

Other*3

(t)

41

17

41

Final disposal (landfill)*4

(t)

69

33

48

CO2 emissions calculation
Electricity: 0.555 kg-CO2/kWh; gasoline: 2.32 kg-CO2/l; Bunker A: 2.71 kg-CO2/l; LPG: 3.00 kg-CO2/kg(After the March 2010 revision to the Law Concerning the Promotion of Measures to Cope with Global Warming, conversion factors for electricity announced by powercompanies are supposed to be used in general. For data consistency, however, the conversion factor of 0.555 kg-CO2/kWh is used for electricity.
*1 Waste generation: RISO considers all unwanted substances generated from its operational processes, including valuable resources and resources to be recycled
or reused, as wastes.
*2 Volume recycled: Total volume of materials for recycling and thermal recycling, including valuable resources. The volume to be reused in operational processes is
excluded.
*3 Other: The volume of materials for recycling and gas emissions from incineration.
*4 Final disposal (landfill): The volume to be disposed of in landfill sites, which includes residues and incinerated ash from intermediate process recycling.
*5 Major products: ComColor high-speed color printers, RISO digital duplicators, and inks, masters and other supply products for ComColor and RISO digital
duplicators.
*6 Volume of contracted transport using external carriers: Volume of contracted transport (for delivery, procurement, collection, etc.) of products, parts, used products
and waste.
*7 Volume transferred to recycling processes: The amount of recycled materials to be reused as raw materials in operational processes.

33

FactsEnvironmental Burden

Environmental Burden of RISO’s Overseas Sites

Input/Output by Operational Process
INPUT

Operational Process

Design &Development
Scope of calculation:
R&D Technology Center(at Tsukuba Works),
K&I Development Center(at Wakaguri R&D Site),
S&A Development Center(in Tokuei Building)
The volumes of water consumption andwastewater cannot be calculated separately for
the R&D Technology Center. These volumes areincluded in the total figure for Tsukuba Works
provided in the “Production” section below.

Environmental Burden of Overseas Non-Production BasesOUTPUT

FY2009FY2010Change from
FY09 (%)

FY2009FY2010Change from
FY09 (%)(t-CO2/yr)

1,361

1,277

94

94
Electricity(t-CO2/yr)
100
LPG(t-CO2/yr)
92 Water drainage(m3)
Waste generation*1(t)Volume recycled*2(t)
Other*3(t)
Final disposal (landfill)*4 (t)

1,340
21
3,136
153
149
1
3

1,256
21
2,891
239
235
1
3

94
100
92
156
158
100
100

Energy consumption and CO2 emissions at the product development stage
Breakdown of energy
consumption
Electricity(MWh/yr)
LPG(t/yr)
Water consumption(m3)

CO2 emissions
2,414
7
3,136

2,263
7
2,891

Production

Volume of raw materials used, energy consumption, CO2 emissions and waste generation in the process of major product*5 manufacturing

Scope of calculation:
Tsukuba Works(excluding R&D Technology Center),Ube Works, Kasumigaura Works

Breakdown of energy
consumption
Electricity(MWh/yr)
LPG(t/yr)
Bunker A(kl/yr)
Water consumption
(m3)
Metal
(t)
Plastic
(t)
Glass
(t)
Paper
(t)
Other
(t)
Subtotal
PRTR-regulated substances (t)Sales
Scope of calculation:
Domestic branches andsubsidiaries

Collection,
Reuse andRecycling
Scope of calculation:
Used products in Japan(t-CO2/yr)

4,077

3,729

91

Electricity(t-CO2/yr)
LPG(t-CO2/yr)
Bunker A(t-CO2/yr)
Water drainage(m3)
Steam, water, etc. emissions (m3)
Products*5
(t)

3,493
177
407
21,4997,436
15,719

3,190
138
401
20,936
5,989
14,350

91
78
99
97
81
91

CO2 emissions
6,293
59
150
33,444
2,560
1,556
29
2,860
4,205
44,654
2.3

5,747
46
148
31,208
1,820
1,466
25
2,747
4,009
41,275
2.2

91
78
99
93
71
94
86
96
95
92
96

Subtotal
PRTR-regulated substances
emissions into the air(kg)
emissions into the water (kg)emissions into the soil(kg)transferred as waste(kg)
Waste generation*1(t)Volume recycled*2(t)
Other*3(t)
Final disposal (landfill)*4 (t)44,654

41,275

92

35
0
3
15
1,128
1,080
40
8

4
0
2
21
998
975
16
7

11
—
67
140
88
90
40
88

Fuel consumption and CO2 emissions of vehicles used for sales and maintenance service activities for customers
Breakdown of energy
consumption
Gasoline(kl/yr)Volume of contracted transport*6
Volume of contracted
transport(10,000 t∙km)

CO2 emissions
542
1,221

516
1,163

95

Gasoline

95

Volume of contracted(t-CO2/yr)transport(t-CO2/yr)

1,257

2,208

98

1,228

99

2,189

Volumes of used products’ collection, reuse and recycling
Though RISO is promoting the effective use of collected products, a part of such collected products goes for landfill disposal.
Volume collected

(t)

2,573

2,748

1
107 Waste generation*
Volume transferred torecycling processes*7
Volume recycled*2
Other*3
Final disposal (landfill)*4

(t)
(t)
(t)
(t)
(t)

2,573

2,748

107

348

403

116

2,167
0
58

2,322
0
23

107
—
40

*1 Waste generation: RISO considers all unwanted substances generated from its operational processes, including valuable resources and resources to be recycled or reused, as wastes.
*2 Volume recycled: Total volume of materials for recycling and thermal recycling, including valuable resources. The volume to be reused in operational processes is excluded.
*3 Other: The volume of materials for recycling and gas emissions from incineration.
*4 Final disposal (landfill): The volume to be disposed of in landfill sites, which includes residues and incinerated ash from intermediate process recycling.
*5 Products: ComColor high-speed color printers, RISO digital duplicators, and inks, masters and other supply products for ComColor and RISO digital duplicators.
*6 Volume of contracted transport using external carriers: Volume of contracted transport (for delivery, procurement, collection, etc.) of products, parts, used products and waste.
*7 Volume transferred to recycling processes: The amount of recycled materials to be reused as raw materials in operational processes.
Note 1. RISO made retroactive adjustments by adding the ComColor series, released in February 2009, to the scope of calculation for the INPUT and OUTPUT data for fiscal 2010
and fiscal 2009.
Note 2. RISO made retroactive adjustments to Tsukuba Works’ electricity consumption data for fiscal 2010 and fiscal 2009, in connection with redundancy in calculations for the
Production Division and the R&D Division.
Note 3. In Sustainability Report 2009, incorrect data on LPG consumption and CO2 emissions for the “development and designing” process was presented. It has been corrected
for the table above.
Correct: LPG consumption: 7 t
CO2 emissions: 21 t-CO2
Incorrect: LPG consumption: 4 t
CO2 emissions: 12 t-CO2

34

Scope of calculation: Overseas 13 subsidiaries of RISO Group (RISO, INC., RISO FRANCE S.A., RISO (Deutschland) GmbH, RISO EUROPE LTD., RISO (U.K.) LTD.,RISO IBERICA, S.A., RISOGRAPH ITALIA S.p.A, RISO AFRICA (PTY) LTD., RISO KOREA LTD., RISO HONG KONG LTD., RISO (Thailand) LTD.,RISO INDIA PRIVATE LIMITED, RISO TECHNOLOGY ZHUHAI CO., LTD.)INPUTOUTPUT
FY2009FY2010Change from
FY09 (%)

Per-unit energy consumption(GJ/employee)*

74.6

66.3

89

FY2009FY2010Change from
FY09 (%)

Per-unit CO2 emissions(t-CO2/employee)*

4.54

4.04

89

(GJ/yr)52,37832,40762

CO2 emissions(t-CO2/yr)

3,186

1,974

62

Electricity(GJ/yr)18,211

14,84582

Electricity(t-CO2/yr)

904

805

89

Natural gas(GJ/yr)

852

780

92

Natural gas(t-CO2/yr)

41

37

90

Gasoline(GJ/yr)27,921

11,55041

Gasoline(t-CO2/yr)

1,872

774

41

Diesel oil(GJ/yr)

5,394

5,232

97

Diesel oil(t-CO2/yr)

369

358

97

(m3)

10,305

9,904

96

Water drainage(m3)

10,3059,904

96

Energy Consumption

Water consumption* Due to dynamic changes in locations and workforce as well as to difficulties in conducting surveys at overseas non-production bases, RISO used the number of
employees as the denominator in the calculation to obtain each per-unit figure.

Environmental Burden of Overseas Production Bases
Scope of calculation: All overseas production bases within the RISO Group, including the Zhuhai Plant of RISO TECHNOLOGY ZHUHAI CO., LTD. in China
Subject of calculation: Energy consumption and resultant CO2 emissions, water consumption and wastewater discharge, and waste generation.
Materials used in production, fuel consumption by company vehicles and resultant CO2 emissions.
* Data relating to contracted transport, energy consumption by the Sales Division and resultant CO2 emissions is not included.

INPUT

OUTPUT
FY2009FY2010Change from
FY09 (%)

FY2009FY2010Change from
FY09 (%)(GJ/yr)12,546

11,53492

CO2 emissions(t-CO2/yr)

1,216

1,111

91

Electricity(GJ/yr)11,256

10,14790

Electricity(t-CO2/yr)

1,128

1,017

90

Bunker A(GJ/yr)

156

82

53

Bunker A(t-CO2/yr)

11

6

55

Kerosene(GJ/yr)2

0—

Kerosene(t-CO2/yr)

0

0

—

Diesel oil(GJ/yr)169

00Diesel oil(t-CO2/yr)

12

0

0

Gasoline(GJ/yr)

963

1,305

136

Gasoline(t-CO2/yr)

65

88

135

(m3)

11,921

10,85091

Water drainage(m3)

11,460

10,393

91

Metal

(t)

2,406

2,281

95

Steam, water, etc. emissions

(m3)

0

0

—

Plastic

(t)

859

821

96

Products

(t)

5,913

6,104

103

Glass

(t)

2

0

0

Paper

(t)

624

836

134

Other

(t)

1,561

1,709

109

17,373

16,49795

17,373

16,497

95

(t)

87.4

90.7

104

Volume transferred to recycling(t)
processes*2

0

30

—
66

Energy Consumption

Water consumption

Subtotal

Subtotal
Waste generation*1

Volume recycled*3

(t)

73.9

49

Other*4

(t)

5.3

4.1

77

Final disposal (landfill)*5

(t)

2.3

2.3

100

*1 Waste generation: RISO considers all unwanted substances generated from its operational processes, including valuable resources and resources to be recycled
or reused, as wastes.
*2 Volume transferred to recycling processes: The amount of recycled materials to be reused as raw materials in operational processes.
*3 Volume recycled: Total volume of materials for recycling and thermal recycling, including valuable resources. The volume to be reused in operational processes is
excluded.
*4 Other: The volume of substances and materials that are difficult to quantify or categorize by the type of processing, such as those released as gasses throughrecycling and incineration*5 Final disposal (landfill): The volume to be disposed of in landfill sites, which includes residues and incinerated ash from intermediate process recycling.

35FactsEnvironmental Indicators

Third-Party Evaluation(As of March 31, 2010)

Trend in Water Consumption

Trend in Used Product Collection(m3)
50,000(tons)
3,000

40,00040,726

38,41230,0002,282

37,91133,444

17,60818,51518,856

31,20819,897

10,000019,055

2
409

2,000

15,321

Groundwater

18,123

Clean
water

7
419

2,443

2,573
13
428

2,748

20

Ink bottles

428

1,991

1,871

2,002

2,147

Digitalduplicators

18,094
2006

2007

2008

2009

2010

2,300

(FY)

2006

2007

2008

2009

2010

(FY)

Scope of calculation: The amount of used RISO products in Japan, excluding
second-hand duplicators used as rental equipment

PRTR Listed Substances Breakdown of Released and Transferred Volume
Emissions into the air
FY2009(kg)

Emissions into the waters

FY2010FY2009Emissions into the soil

FY2010FY2009Waste generated

FY2010FY2009FY2010Toluene

21.6

—

—

—

—

—

—

—

Xylene

13.5

2.0

—

—

—

—

—

—

Bisphenol-A type liquid epoxy resin

—

*

—

*

—

*

2.0

*

Di-n-butyl phthalate

—

—

—

—

—

—

3.7

2.0

Polyoxyethylene alkyl ether

—

—

—

—

—

—

2.9

3.0

Boron and its compounds

—

—

—

—

—

—

6.4

13.6

N,N,-Dimethyldodecylamine=N-oxide

—

—

—

—

—

—

2.8

2-Aminoethanol

—

2.0

—

—

—

DEP

—

—

—

—

2.9

1.5

—

—

Total

35.1

4.0

0.0

0.0

2.9

1.5

15.0

21.4

* Bisphenol-A type liquid epoxy resin has been removed from the list of PRTR-regulated substances in line with the April 1, 2010 revision to the Law Concerning Reporting, etc. of Releases to theEnvironment of Specific Chemical Substances and Promoting Improvements in Their Management, often referred to as the PRTR Law.
Scope of calculation: Tsukuba Works, Ube Works, Kasumigaura Works and R&D Technology Center* Based on the results of environmental surveys, RISO calculated the volume released and transferred for
substances that it handled in excess of one kilogram per annum.

Riso Kagaku Corporation
Mr. Akira Hayama, President

1. Scope, purpose and subject of verification

1,000

0

Third party verification report regarding the“Riso Kagaku Corporation Sustainability Report 2010”

IJ inkcartridges

20
406

13,11420,00023,1182,417With the aim of enhancing the reliability and objectivity of its sustainability reports, RISO asked a third party to offer opinions
regarding report content and endeavored to incorporate those opinions into the production of the reports. For Sustainability
Report 2010, the Company used TÜV Rheinland Japan Ltd., the same evaluator that conducted the third-party evaluation of
Sustainability Report 2009. RISO continues to pursue accuracy and reader-friendliness in its sustainability reporting, while
reinforcing the quality of information it discloses.

Riso Kagaku Corporation (hereinafter referred to as the organization) has prepared the“Riso Kagaku Corporation Sustainability Report 2010” and “data book” (on the website).
TÜV Rheinland Japan Ltd. (hereinafter referred to as the verification body) has beencommissioned as an independent third party to implement a specific and agreed-uponverification process with the purpose to confirm:• Rational calculation methods and the reliability of environmental reporting, performanceand accounting information as well as the validity of statement.
• Completeness of disclosure for signiﬁcant environmental issues.
The purpose of this verification is to report the results including a verification opinion.
2. Verification process
The following verification process has been performed based on the agreement with theorganization.
(1) Outline of environmental management: to understand and consider the organization’ssituation, overall condition of operation, and to select data items.
(2) Process of data collection, calculation and reporting: basic information pertaining toenvironmental performance indicators and environmental accounting indicators, thedata collection process and the calculation method were examined.
(3) Accuracy of data: for the environmental performance indicators and the environmental
accounting indicators, the accuracy of data and reliability of calculations have beenassessed by comparing selected data with basic information and confirming theirconsistency.
(4) Correctness of reported information, Completeness of signiﬁcant issues: information
indicated in the report has been conﬁrmed by interviews with responsible persons,on-site visit and comparison between internal and external information.
Our verification process includes on-site audits of the ISO14001 and ISO9001
management system, document veriﬁcation of the organization’s draft report, on-site
veriﬁcation of the reporting issues, conﬁrmation of the organization’s ﬁnal draft after
implemented corrective actions. The detail of our verification process including ourcorrective action requests, implemented corrective action by the organization, andreporting is disclosed in our home page at http://www.tuv.com/.
As the result of above-mentioned processes, the veriﬁcation body judged that it had
obtained reasonable information to conclude.
Ministry of Environment’s “Environmental Reporting Guidelines, and Environmental
Reporting Standard,” and GRI’s “Sustainability Reporting Guideline” were consideredduring the veriﬁcation process however, the statement does not imply certiﬁcation orcompliance with these guidelines.
- Sites visited for this verification: Headquarters (Mita branch)- Sites visited for ISO 9001 audit: Headquarters (including Real Estate Business Div.),
Production Div. (Tsukuba Works, Ube Works, and Kasumigaura Works), R&D Div., PC Div.,International Sales Div., Domestic Sales Div., CR Support Dept., Okinawa Contact Center
and Riso Training Center- Sites visited for ISO 14001 audit: Headquarters (including Real Estate Business Div.),
Production Div. (Tsukuba Works, Ube Works, and Kasumigaura Works), R&D Div., PC Div.,International Sales Div., Domestic Sales Div. and branches (Saitama, Shibuya, Mikawa,
Kobe and Riso Okinawa Corporation), CR Support Dept., Okinawa Contact Center and Riso
Training Center3. Conclusion
The veriﬁcation process has been performed as planned, and it was conﬁrmed that
corrective action requested during the verification has been properly implemented. As aresult, the audit team concludes that the “Riso Kagaku Corporation Sustainability Report2010” and “data book” (on the website) cover and correctly indicate importantenvironmental information and that data processing and reporting are appropriately
implemented based on the Ministry of Environment’s “Environmental Reporting
Guidelines.”
4. Verification opinion[General evaluation]
The report has been issued with the editorial policy featuring the six Riso Environmental
Protection Principles, and articles on social initiatives are being enhanced, which shows
continuous efforts for the improvement.

36

27th July, 2010
TÜV Rheinland Japan Ltd.
Michael Jungnitsch, President
Since initiatives concerning readers of the report particularly have been taken as follows,
it is hoped that further improvement will be made continuously.
1. The booklet of the “Sustainability report” is designed so that general readers can easily
understand essential messages, and the “data book” on the website provides detailed
information for those who would like to learn more about the environmental
management. This attitude is vital to disclose further information on the environmental
management.
2. The organization has been making efforts to achieve color universal design in thebooklet report as some readers would perceive colors differently. Given the businesscharacteristics as a manufacturer of printing machines, this effort indicates theorganization’s concerns about social responsibility.
It is hoped that the organization will improve the report continuously by reporting activities
carried out its sites overseas, from the view point of its global and consolidated
management.
[Environment related activities]
As for the environmental reporting, process of data collection and the editorial policy arenearing completion and the report itself is well organized.
For further enhancement, it is hoped the signiﬁcance and effectiveness of the following
environmental initiatives which have started showing effects will be more clearly reported.
1. Renewal of the medium-long term targets regarding coping with global warming anddrastic initiatives to achieve them
Setting the company wide reduction targets in FY2016 in both energy consumption[23% reduction in total volume, 30% reduction in unit volume per sales] and CO2
emissions [15% reduction in total volume, 20% reduction in unit volume per sales]
compared to those volume in FY2006 and drastic initiatives for achieving those targets.
2. Recovering used products – reporting remarkable performance of recycling usedproducts and reduction of environmental negative impact while using products
The accomplishment of the environmental management of the organization has been
seen in steadily enhanced performance in recovering and recycling of used products bysetting targets and continual improvement. From now on, it is hoped that the organization
will visualize the entire picture in waste as well as the effectiveness of the reduction of theenvironmental burden for products in use.
[Social related activities]
The organization shows its positive attitude to disclose substantial information in terms of“perspective of products and customer satisfaction” and “perspective of personnel andemployee satisfaction”.
• willingly informing the issue of wrong description of materials, size and quantity as
quality related information• showing its attitude to look after the customers’ voice ranging from “upstream” (productdevelopment) to “downstream” (customer service)• introducing initiatives for its employees such as “support for work life balance” and“seminar for employees returning from child-care leave”• implementing initiatives which contribute to society in and outside Japan, witheducation, printing and print-communication as focal points
Those above initiatives particularly show that the organization has been actively
enhancing its activities and disclosures, which is positively evaluated.
[Environmental accounting]
It is appreciated that the organization implements data collection system forenvironmental accounting in a stable manner, discloses expenditures (investments +expenses) and economic effect by all items and extends by one more year to four years
for its comparison over the years. It is hoped that the organization will establish such ascheme that collects data without missing any items in the environmental accounting
system such as cost for investigation and removal of the environmental contaminationthat arises from application to the accounting for asset retirement obligations enforced on
April 1st, 2010.
In addition, given the fulﬁllment of disclosure to shareholders and investors regarding theenvironmental accounting, it would be possible for the organization to address on an issueof “comparison between business performance and environmental accounting indicator”
with environmental performance and financial indicators being combined as this issue
impacts on overall disclosure of the environmental management.

37