Claris Sales Policies
North America Sales Only
Claris International Inc. ships products from store.claris.com only within theUnited States, Alaska, Hawaii, United States Territories and Canada.
The Claris Store distributes products to end-user consumers only. You may
not order products for resale. Claris reserves the right to refuse or cancel yourorder if Claris suspects that you are ordering products for resale.

Customer Support
For assistance or questions regarding your order please contact Customer
Support or call us at (800) 325-2747 during our hours of operation.

Payment Methods
Credit Card
Claris accepts Visa, MasterCard, and American Express cards. At the time yourorder is placed, Claris obtains a pre-approval from the credit card company forthe amount of the order. Credit card billing occurs when your order ships. Credit
card approval is subject to the standards applied by Claris’s financial processing
partners.

Please Note:
We are unable to accept credit cards issued by banks outside of the UnitedStates or Canada.

Check or Purchase Order
Please call (800) 325-2747 during our hours of operation if you would like topay by Check or Purchase Order.

Prices
All prices in the U.S. store are listed in US dollars, and all prices in the Canadianstore are listed in Canadian dollars. Billings for U.S. orders are in US dollars, andbillings for Canadian orders are in Canadian dollars.
Your total order price will include the price of the product(s) plus any applicablesales tax and shipping charges. Please review your order carefully prior tosubmitting it for processing. Claris reserves the right to change prices for
products at any time.

Returns
The return policy for the products are subject to the Claris Customer Return Policy.

Notifications
For products ordered from store.claris.com, Claris will email an orderacknowledgement upon receipt. When your card has been successfully preapproved, you will receive a confirmation email detailing all product pricing, as
well as estimates for applicable taxes and shipping. If the order confirmation
varies from what was on your order when submitted, please contact us as soon
as possible for assistance at (800) 325-2747. Once the order has shipped, ashipment notice that is also your invoice will be sent via email. Be sure to print orsave your email shipment notification/invoice for your records.

Sales Tax
Claris will charge sales tax based on the ship-to location and the sales tax rate ineffect at the time of shipping. If the sales tax rate for the state to which yourorder is being shipped changes before the product is shipped, the new tax rate ineffect at the time of shipment will apply. If your order is being placed on behalfof a tax-exempt individual, please call (800) 325-2747. Please be prepared toprovide proof of tax-exempt status. The individual name(s) on the order must
exactly match the tax- exempt certificate based on the appropriate provincial orother requirements.

Product Shipment
Claris makes every effort to ship your product according to the estimated leadtimes provided at checkout. During peak periods theremay be additional days needed to process orders due to volume increases. We
will make every effort to complete your order as quickly as possible. Once yourorder has shipped, for products ordered from store.claris.com a shipment
notification/invoice will be sent via email. We encourage you to print or save a
copy of the shipment notice when received.
We encourage you to visit our web site, contact Customer Support, or call us at(800) 325-2747 with any questions regarding the status of your order.

Canadian Orders & Customs
For Canadian orders, you may be subject to import duties and taxes, which arelevied once a shipment reaches your country. Additional charges for customs
clearance must be borne by you. Claris has no control over these charges andcannot predict what they may be.
Customs policies vary widely from country to country, so you should contact yourlocal customs office for further information. Additionally, when ordering fromstore.claris.com, you are considered the importer of record and must comply withall laws and regulations of the country in which you are receiving the goods.
Generally, customs forms for international packages will list the value of yourorder's contents by product type. For instance, orders containing software will
generally be listed in a way similar to the following example: Book value: $29.55,
Software value: $37.95.
Your privacy is important to us, and we know that you care about how
information about your order is used and shared. We would like ourinternational customers and customers shipping products internationally to beaware that cross-border shipments are subject to opening and inspection bycustoms authorities.
Also, we may provide certain order, shipment and product information, such astitles, to our international carriers, and such information may be communicatedby the carriers to customs authorities in order to facilitate customs clearance andcomply with local laws.

Export Control
You agree to comply with all Export Laws. You agree (i) not to export any Claris
product to any country in contravention of any Export Law, and(ii) not to export any product to any country for which an export license

or other governmental approval is required, without first obtaining allnecessary licenses or other approvals. You warrant that you are not located in,under the control of, or a national or resident of any country to which exportof the products is prohibited by any Export Law.

Software LicenseYour use of Claris software is subject to the terms and conditions of the software
license in effect for the software at the time of your order. You will be asked toagree to the terms of the applicable software license when you install thesoftware. You may review the Claris software license terms which are posted onyour Legal web page.

Limitation of Liability
In no event shall Claris be liable for incidental, consequential, indirect, special
damages or other damages whether in contract, tort or any other legal theory,
including without limitation (i) loss of use, revenue or profit; (ii) failure to realize
expected savings or for other economic loss; (iii) damages for the replacement ofequipment; (iv) cost of recovery; or (v) reprogramming or reproducing any
program or data stored in or used with Claris branded products, eve in Claris
shall have been advised of the possibility of such potential loss or damage. The
liability of Claris for direct damages relating to any Claris branded product shallbe limited to the actual price paid for such Claris branded product. The foregoing
limitations and exclusions apply to the extent permitted by law.

Other Terms and Conditions
Claris is not responsible for typographic errors.
Claris reserves the right to change the terms and conditions of sale at any time.
All sales are governed by California law, without giving effect to its conflictof law provisions.
No Claris employees or agent has the authority to vary any of the terms andconditions, any Claris Store policies or other applicable terms and conditions
governing any sale. If any of the terms are deemed to be invalid, illegal or
unenforceable, then the validity, legality and enforceability of the remaining
terms and conditions shall not in any way be affected or impaired thereby.

Cancellations
Please review your order carefully before submitting. Once submitted, ourautomated processing will quickly send your order into production and we may
be unable to make changes, cancel, or refund your order.