JOB DESCRIPTION
Department: Fundraising
Position: Marketing Manager (In charge ofexisting donor programs)

Reporting to: Director of Fundraising
Number of Direct reports :4-6

Duration:Open ended contract
Current Job Grade:D
Purpose of the position
Under the oversight of Fundraising Director and collaboration with relevant stakeholders, the position holder
leads the development and implementation of fundraising strategy to ensure the financial resource tosupport MSF’s life saving activities in more than 70 countries, by efficiently raising diversified and mainly
unrestricted private funds to guarantee predictable and sustainable income in the long term that willcontribute to operational flexibility, independence and impartiality.

Objectives
 Ensure fundraising net income to support MSF activities in line with the MSF principle and strategy.
 Maximize the LTV(Life Time Value) of our supporters, enhance donor satisfaction and engagement throughdesigning the excellent donor experience.
 Expand our supporter base through promoting understanding of humanitarian medical issues and MSF
activities within the Japanese society.
 Lead shaping strategies for mass market, own yearly plan of actions (POA) to ensure the implementation.
 Ensure collaboration, alignment and the flow of information with other teams and departments.
 Lead, coach, support and develop the team of professional fundraisers.
 Contribute to shape the strategy, ways of working in MSF Japan and the movement.

Requirements
Based in Tokyo (Commutable to MSF Japan Office in Waseda) / domestic travels and a few international
travels maybe required

Main Tasks and responsibilities
Plan Shape marketing strategies, plan of actions and budget for Japanese mass market of existing donor
retention and cultivation (Loyalty) Lead single and multi-year donation incomes, and costs for the team responsible for the Loyalty/Mid value(new position)/Digital (new position)/Donor success communications (new position) channel and achieve
the targets.
 Promote review of existing measures and introduction of new measures to increase engagement andactivation of existing donors.
 Provide actionable insights to shape the fundraising department strategies.

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Implementation
 Ensure development of donor loyalty programs to efficiently maximize the number of active donors andreactive donors.
 Supervise an implementation schedule for each offline and online fundraising campaign.
 Lead management of target segmentation, printing, fulfillment and distribution process for online/offline
Loyalty campaigns.
 Manage vendors including cost estimation, deliverable schedule and invoice process.
 Ensure that information is shared sufficiently among stakeholders, and an active cross-functional, crossdepartmental collaboration takes place when needed.
Monitor, Analyse & Improve Monitor and analyze the Fundraising Key Performance Indicators, launch contingency plans whenevernecessary.
 Oversee effectiveness of marketing activities by tracking and analyzing the results and makerecommendations.
People/team development
 Set annual goals and KPIs for the team and individuals, evaluate quarterly and annually.
 Lead and support the team to ensure the full implementation of action plans.
 Place the right person in the right tasks, make adjustment when relevant. Motivate, support and lead theteam for the development of individual/team capacity.
 Identify the needs for recruitment, ensure the selection and induction were properly managed.
Contribution for MSF Japan and the movement
 Lead and collaborate with other stakeholders to ensure the superior donor experience.
 Ensure alignment among departments and teams to generate synergies, economy of scale/scope.
 Provide meaningful input for MSF Japan review/plan sessions.
 Proactively create networks with external organizations, communities and individuals in order to contributeto MSF Japan activities.

Qualifications and requirements
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Minimum 5 years direct relevant work experience both online and off-line.
Demonstrated leadership and ability to manage multi-functional diverse areas.
Minimum 5 year experience of people management or equivalent including leading projects/taskforcesExcellent project management skills and proven track record of running projects across teams.
Excellent planning skills with a proven ability to carry out different tasks simultaneously and priorities timeand resources accordingly.
Creative, innovative and analytical skills with the ability to think logically and comprehensively in order toidentify and respond quickly to new opportunities.
Ability to provide input and output to the marketing plan from a customer-centric perspective.
Good interpersonal and negotiating skills with an ability to build relationships with supporters and externalsuppliers.
Aspiration on Humanitarian aid and motivation on social innovation.
Fluent Japanese and business level English.

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Desirable Skills and Experience Good command of technologies including CRM/MA/BI tools.
 Master’s degree in business administration or equivalent.
 Good understanding of MSF field programs and principles of action.

----------------------------------------------------------------------------------------------------------------------------------Special Notes:
This Job Description is only a summary of the typical functions of this position and not an exhaustive orcomprehensive list of all possible job responsibilities and duties. Accordingly, the responsibilities andduties of the jobholder might differ from those outlined in this Job Description and the other duties, asassigned, might be part of the job due to the organizational and operational needs.
Application documents(Please send all thesedocuments)

Email Address
Application Deadline
Note

1. CV, with your photo if possible (in English)
2. Motivation letter (in English)
3. 履歴書（和文・できれば写真付）
4. 職務経歴書（和文）5. 志望動機書（和文）Please send the above documents to:hqhr-recruitment@tokyo.msf.org
September 30, 2024
Only short-listed applicants will be contacted.
The selection process will start in order of application.
We will close the position as soon as we find the best candidate.

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