Avaya - Water Security 2020
W0. Introduction

W0.1(W0.1) Give a general description of and introduction to your organization.
Avaya is a global leader in digital communications products, solutions and services for businesses of all sizes. We enable organizations around the globe to succeed bycreating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify
communications and collaboration in the cloud, on-premises or a hybrid of both. Our global, experienced team of professionals delivers award-winning services from initialplanning and design, to seamless implementation and integration, to ongoing managed operations, optimization, training and support. As of September 30, 2019, we had apresence in approximately 175 countries worldwide and during the past four fiscal years we served more than 90% of the Fortune 100 organizations.

For more information, please visit www.avaya.com.

W0.2(W0.2) State the start and end date of the year for which you are reporting data.

Reporting year

Start dateEnd date

January 1 2019

December 31 2019

W0.3

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(W0.3) Select the countries/areas for which you will be supplying data.
Argentina
Australia
Austria
BelgiumBrazilCanadaChile
China
China, Hong Kong Special Administrative Region
Colombia
Croatia
Czechia
Denmark
FranceGermany
Hungary
India
Indonesia
IrelandIsrael
Italy
Japan
Kenya
Luxembourg
Malaysia
MexicoNetherlands
New Zealand
NorwayPeru
Philippines
PolandRepublic of Korea
Russian Federation
Saudi Arabia
Singapore
South Africa
Spain
SwedenSwitzerland
Taiwan, Greater China
ThailandTurkeyUnited Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United States of America

W0.4(W0.4) Select the currency used for all financial information disclosed throughout your response.
USD

W0.5
(W0.5) Select the option that best describes the reporting boundary for companies, entities, or groups for which water impacts on your business are being
reported.
Companies, entities or groups over which operational control is exercised

W0.6(W0.6) Within this boundary, are there any geographies, facilities, water aspects, or other exclusions from your disclosure?
Yes

W0.6a

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(W0.6a) Please report the exclusions.
Exclusion

Please explain

Sites smaller than 400 square Sites smaller than 400 square feet are excluded from this questionnaire. These sites comprise <1% of our real estate footprint and can include storage space, so their water use isfeetdeemed to be negligible.
Data Centers

Avaya data centers are excluded because they are colocation sites and/or do not use water for cooling.

W1. Current state

W1.1(W1.1) Rate the importance (current and future) of water quality and water quantity to the success of your business.
Direct use Indirect
Please explain
importance use
ratingimportance
rating
Sufficient amounts Importantof good quality
freshwater available
for useImportant

The primary use of freshwater in our direct operations is in our office buildings for sanitation, heating and cooling, and in our data centers. The primary indirect use of
freshwater is for product manufacturing, which is outsourced to suppliers around the world. The rating of “important” was selected for both direct and indirect use
because water is needed to provide adequate heating and cooling in our facilities, and for cooling, process uses, and cleaning in manufacturing. We do not expect
our future water dependency to change significantly for direct or indirect use, but we do aim to implement water efficiencies and decrease our consumption where
possible.

Sufficient amountsof recycled,
brackish and/or
produced water
available for use

NeutralAvaya considers the use of recycled water important for water conservation and sustainability. A majority of Avaya’s real estate portfolio is leased space. Due to thenature and scope of our water use, there are limited opportunities within our operational control to utilize recycled water in our direct and indirect use, but we do look
for these opportunities when evaluating leases for new facilities. Therefore, the importance rating of “neutral” has been selected.

NeutralW1.2

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(W1.2) Across all your operations, what proportion of the following water aspects are regularly measured and monitored?
% ofPlease explainsites/facilities/operations
Water withdrawals –total volumes

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 110 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on the data from these facilities by calculating the
average water consumption (gal) per square foot.

Water withdrawals –volumes by source

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 110 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. Water
stressed areas are identified using the WRI Aqueduct tool.

Entrained water<Not Applicable>
associated with yourmetals & mining
sector activities - total
volumes [only metals
and mining sector]<Not Applicable>

Produced waterassociated with youroil & gas sector
activities - total
volumes [only oil andgas sector]<Not Applicable><Not Applicable>

Water withdrawals
quality

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 110 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. Avaya’s water
withdrawals are from third party sources (i.e. utilities), who are responsible for monitoring the quality of the water.

Water discharges –total volumes

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 110 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. Avaya does
not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment. Therefore,
our consumption is 0 and our withdrawals equals our discharges.

Water discharges –volumes bydestination

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 110 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. CDP defines
consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party. Avaya does
not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment. Withdrawals= Consumption + Discharge; therefore, our consumption is 0 and our withdrawals equals our discharges.

Water discharges –volumes by treatment
methodNot relevantThis is not relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants and public/private utilities. We do not
expect this to be relevant in the future.

Water discharge
quality – by standard
effluent parameters

Not relevantThis is not relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants and public/private utilities. We do not
expect this to be relevant in the future.

Water discharge
quality – temperature

Not relevantThis is not relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants and public/private utilities. We do not
expect this to be relevant in the future.

Water consumption –total volume

100%

CDP defines consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party.
Avaya does not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment.
Withdrawals = Consumption + Discharge; therefore, our consumption is 0 and our withdrawals equals our discharges.

Water recycled/reused Not monitored

We do not currently monitor recycled/reused water but are looking into future capabilities.

The provision of fully- 100%
functioning, safely
managed WASH
services to all workers

Fully-functioning, safely managed WASH services (i.e. water, sanitation, and hygiene facilities) is a company-wide requirement for Avaya facilities.

W1.2b(W1.2b) What are the total volumes of water withdrawn, discharged, and consumed across all your operations, and how do these volumes compare to theprevious reporting year?
VolumeComparison Please explain(megaliters/year) withprevious
reporting
year
Total
withdrawals

191

Lower

Our total withdrawals – actual and estimated – was 191 megaliters (50,529,825 gallons) in 2019. This represents a 6% decrease from our 2018 withdrawals. Looking
forward, we expect our water withdrawals to decrease as a result of future real estate consolidations or remain the same.

Total
discharges

191

Lower

CDP defines consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party.
Avaya does not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment.
Therefore, our consumption is 0 and our withdrawals equals our discharges. We decreased our water discharges by 6% from 2018-2019. Looking forward, we expect
our water discharges to decrease as a result of future real estate consolidations or remain the same.

About thesame

CDP defines consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party.
Avaya does not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment.
Therefore, our consumption is 0 and our withdrawals equals our discharges, and we do not expect this to change moving forward.

Total0
consumption

W1.2d

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(W1.2d) Indicate whether water is withdrawn from areas with water stress and provide the proportion.
Withdrawals arefrom areas withwater stress
Row Yes1% withdrawn
from areas withwater stressComparison with Identification Please explain
previous
tool
reporting year

11-25

HigherWRI
AqueductAvaya uses the WRI Aqueduct Tool to determine which of its facilities are in water stressed areas. Water stressed areas are thosedeemed “high risk” and “extremely high risk”. In 2019, 31 megaliters (8,069,543 gallons) of water were withdrawn from water
stressed areas, which accounts for 16% of our total withdrawals.

W1.2h(W1.2h) Provide total water withdrawal data by source.
Relevance Volume
Comparison with(megaliters/year) previous reportingyear

Please explain

Fresh surface water, including rainwater, water Not
from wetlands, rivers, and lakes
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from fresh surface water.

Brackish surface water/SeawaterNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from brackish surface water/seawater.

Groundwater – renewableNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from groundwater.

Groundwater – non-renewableNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from groundwater.

Produced/Entrained waterNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from produced/entrained water.

Third party sources

Relevant

191

Avaya sources its water withdrawals from third-party sources such as municipal water suppliers andpublic/private utilities. Our total water withdrawals decreased by 6% from 2018-2019.

Lower

W1.2i
(W1.2i) Provide total water discharge data by destination.
Relevance Volume
Comparison with(megaliters/year) previous reporting year

Please explain

Fresh surface waterNot
relevant<Not Applicable> <Not Applicable>

This is not relevant because Avaya does not discharge water to fresh surface water.

Brackish surface
water/seawaterNot
relevant<Not Applicable> <Not Applicable>

This is not relevant because Avaya does not discharge water to brackish surface water/seawater.

GroundwaterNot
relevant<Not Applicable> <Not Applicable>

This is not relevant because Avaya does not discharge water to groundwater.

Third-party
destinations

Relevant

191

This is relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants andpublic/private utilities. Water discharges decreased by 6% from 2018-2019.

Lower

W1.4
(W1.4) Do you engage with your value chain on water-related issues?
Yes, our suppliers
Yes, our customers or other value chain partners

W1.4a

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(W1.4a) What proportion of suppliers do you request to report on their water use, risks and/or management information and what proportion of your procurement
spend does this represent?
Row 1% of suppliers by number
1-25% of total procurement spend
51-75
Rationale for this coverage
As a member of the Responsible Business Alliance (RBA), Avaya adopted the RBA Code of Conduct, which includes provision on water management and pollution
prevention. Avaya requires its Tier 1 suppliers to adopt the Code of Conduct by including it in our contracts. Avaya incentivizes suppliers to report water management
information by sending requests through the RBA online tool and nominating suppliers to undergo annual audits. Approximately 8% of our direct Tier 1 suppliers aremonitored through the RBA online tool, which represents 64% of our total procurement spend.
Impact of the engagement and measures of successInformation that is requested from our suppliers includes water management, wastewater management, sanitation and hygiene, and pollution prevention practices through
RBA online audits. This information is used within the company to audit our suppliers to ensure compliance with the Code and minimize supply chain risk. Measures ofsuccess include: an increased number of suppliers in the electronics industry adopting the RBA Code of Conduct; an increased number of suppliers passing audits; andreduced number of findings resulting from supplier audits.
Comment

W1.4b(W1.4b) Provide details of any other water-related supplier engagement activity.
Type of engagement
Onboarding & compliance
Details of engagement
Requirement to adhere to our code of conduct regarding water stewardship and management% of suppliers by number
76-100% of total procurement spend
76-100
Rationale for the coverage of your engagement
As a member of the Responsible Business Alliance (RBA), Avaya adopted the RBA Code of Conduct, which includes requirements related to water stewardship andmanagement. Avaya requires its direct Tier 1 suppliers to adhere to the RBA Code of Conduct by including it in our contracts. Approximately 95% of our suppliers are direct
Tier 1 suppliers, which represents 89% of our total procurement spend.
Impact of the engagement and measures of success
By requiring our direct Tier 1 suppliers to adhere to the RBA Code of Conduct, Avaya is promoting environmental responsibility in the electronics supply chain and reducing
our supply chain water risk. Avaya reserves the right to audit our suppliers to ensure compliance with the Code. Measures of success include: an increased number ofsuppliers in the electronics industry adopting the RBA Code of Conduct; an increased number of suppliers passing audits; and reduced number of findings resulting fromsupplier audits.
Comment

W1.4c(W1.4c) What is your organization’s rationale and strategy for prioritizing engagements with customers or other partners in its value chain?
Avaya engages with its customers on climate- and water-related issues. Avaya publishes an annual Corporate Responsibility Report and includes information on our
Corporate Responsibility website regarding our environmental commitments, goals, and initiatives, including our efforts to address the issue of water pollution by reducing
single-use plastic packaging and supporting employee volunteering. In addition, Avaya engages with its customers directly by responding to customer requests throughout
the year on our environmental performance and corporate responsibility initiatives.

Avaya improves its relationship with its customers by being transparent and sharing information on our environmental initiatives both publicly and through specific customer
questionnaires. Customer satisfaction with our questionnaire responses, which can be measured by our rating on customer surveys, is an important measure of our success.

W2. Business impacts

W2.1(W2.1) Has your organization experienced any detrimental water-related impacts?
No

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W2.2(W2.2) In the reporting year, was your organization subject to any fines, enforcement orders, and/or other penalties for water-related regulatory violations?
No

W3. Procedures

W3.3(W3.3) Does your organization undertake a water-related risk assessment?
Yes, water-related risks are assessed

W3.3a

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(W3.3a) Select the options that best describe your procedures for identifying and assessing water-related risks.
Direct operations
Coverage
Full
Risk assessment procedure
Water risks are assessed as part of other company-wide risk assessment system
Frequency of assessment
Annually
How far into the future are risks considered?
More than 6 years
Type of tools and methods usedTools on the market
Enterprise Risk Management
Tools and methods used
WRI Aqueduct
Comment
Water risks, such as flooding and sea level rise, are assessed as part of Avaya’s annual company-wide risk management process. In addition, risks are assessed using the
WRI Aqueduct tool, which includes projected changes in water stress in regions around the world from now to the year 2040.
Supply chain
Coverage
PartialRisk assessment procedure
Water risks are assessed as part of other company-wide risk assessment system
Frequency of assessment
Annually
How far into the future are risks considered?
1 to 3 years
Type of tools and methods usedTools on the market
Tools and methods used
Other, please specify (Responsible Business Alliance (RBA) online tool)
Comment
Supply chain risks are evaluated through the RBA online tool. As an RBA member, Avaya receives access to audit reports and self-assessment questionnaires for some ofits direct Tier 1 suppliers, which enable us to monitor and assess water risks.
Other stages of the value chain
Coverage
None
Risk assessment procedure<Not Applicable>
Frequency of assessment<Not Applicable>
How far into the future are risks considered?
<Not Applicable>
Type of tools and methods used
<Not Applicable>
Tools and methods used
<Not Applicable>
Comment

W3.3b

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(W3.3b) Which of the following contextual issues are considered in your organization’s water-related risk assessments?
Relevance Please explain&
inclusion
Water availability at abasin/catchment level

Relevant,
alwaysincluded

Avaya considers water availability when managing its real estate footprint. When evaluating locations for new facilities, Avaya Real Estate ensures there is adequate cleanwater available for essential needs such as sanitation, hygiene, heating, and cooling. In addition, Avaya monitors current and future water availability and quality for its
existing locations using the WRI Aqueduct tool.

Water quality at abasin/catchment level

Relevant,
alwaysincluded

Avaya considers water quality and supply when managing its real estate footprint. When evaluating locations for new facilities, Avaya Real Estate ensures there is adequate
clean water available for essential needs such as sanitation, hygiene, heating, and cooling. In addition, Avaya monitors current and future water availability and quality for its
existing locations using the WRI Aqueduct tool.

Stakeholder conflicts
concerning water
resources at abasin/catchment level

Not
Avaya purchases its water from local utilities, so stakeholder conflicts concerning water resources was not deemed relevant. Looking ahead, we do not anticipate this issue
relevant,
becoming relevant.
explanation
provided

Implications of water on
your keycommodities/raw
materials

Relevant,
alwaysincluded

Avaya considers implications of water on our key commodities and raw materials as part our risk assessment using the Responsible Business Alliance (RBA) online tool.
Through the tool, Avaya requests information from our suppliers on their water stewardship and management along with other environmental practices such as energy,
carbon emissions, and waste. Avaya then evaluates the information to understand, track, and mitigate our supply chain risk, including risks relating to water.

Water-related regulatory
frameworks

Relevant,
alwaysincluded

Legal and regulatory risks are evaluated annually as part of Avaya’s company-wide risk assessment and as part of the WRI Aqueduct tool. Avaya could face legal risks if wefail to comply with environmental laws and regulations, so we monitor compliance for our facilities on an ongoing basis. We have not experienced a significant impact on ourbusiness due to water-related regulations, and due to the nature and scope of our water use, we do not anticipate any material impacts on our business in the future.

Status of ecosystems
and habitats

Relevant,
alwaysincluded

Avaya uses the WRI Aqueduct tool to evaluate water risks annually. The tool provides data on the percentage of threatened amphibians, which serve as a proxy forecosystem health and vulnerability. Based on this data, Avaya is able to consider the status of ecosystems and habitats in our major locations around the world as part ofour risk assessment.

Access to fullyRelevant,functioning, safely
alwaysmanaged WASH services included
for all employees

Fully-functioning, safely managed WASH services (i.e. water, sanitation, and hygiene facilities) is a company-wide requirement for Avaya facilities. Avaya monitors water
availability/quality through the WRI Aqueduct tool, which is needed for WASH services, on an annual basis. In addition, Avaya has internal processes, such as inspections,to ensure maintenance of WASH services across our facilities.

Other contextual issues,
please specify

Not
considered

W3.3c

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(W3.3c) Which of the following stakeholders are considered in your organization’s water-related risk assessments?
Relevance Please explain&
inclusion
Customers

Relevant,
alwaysincluded

Avaya continually works towards understanding and fulfilling our customer wants and needs. Therefore, customers are included in our water-related risk assessments. Avaya engages
with its customers on environmental issues and keeps them informed on our policies, practices, and programs to reduce our environmental footprint. For example, Avaya receives
and responds to customer questionnaires on an ongoing basis, which include questions on our water stewardship and management. In addition, Avaya publishes an annual Corporate
Responsibility report, communicates with customers through our social media, and makes our environmental and corporate responsibility policies available on our website. Risks thatare evaluated include reputational harm from failure to take action on water issues, and service interruptions or damage from extreme weather or climate change (flooding, drought,
sea level rise) that would impact our ability to serve our customers. We expect customers to be more relevant in the future as customer demand for corporate responsibility andclimate action increases.

Employees

Relevant,
alwaysincluded

Avaya is committed to providing a safe, healthy, and desirable place to work for our employees. Therefore, employees are included in our water-related risk assessments. Access toadequate, clean water at our facilities is a necessity for our employees; water is required for restrooms, drinking fountains, and cleaning to maintain proper sanitation and hygiene. If
we did not have access to clean water for our employees, we would not be able to operate our facilities which would result in financial losses and service interruptions to ourcustomers. Avaya engages with its employees on sustainability issues, including water, through our annual Corporate Responsibility Report and internal communications. We expect
customers to continue to be a relevant stakeholder in the future since we are firm in our commitment to providing a safe and healthy work environment.

Investors

Relevant,
alwaysincluded

There is increasing investor interest on the environmental, social, and governance performance of companies, which includes water-related issues. Investors are a key stakeholder for
Avaya and therefore included in our water-related risk assessments. Failure to take action on water-related issues could result in reputational harm and impact our position withinvestors. Avaya discloses its environmental practices by posting its annual Corporate Responsibility Report and environmental policies on its website. We also respond to investordriven CSR questionnaires throughout the year to report on our environmental performance. We expect that investor interest of our environmental performance will continue toincrease in the future as the need for climate change mitigation intensifies.

Local
communities

Relevant,
alwaysincluded

Avaya believes it is our responsibility to make the world a better place and part of that is positively impacting local communities in which we operate. Avaya engages with local
communities through employee-led volunteer efforts throughout the year, which tackle issues such as ocean pollution. We also use the WRI Aqueduct tool to factor local communities
into our water risk assessments and analyze which communities are experiencing the highest water risk around the world.

NGOs

PleaseselectAvaya partners with various NGOs on its corporate responsibility and environmental, health and safety initiatives; therefore, NGOs are included in our water-related risk assessments.
For example, Avaya is a member of the Responsible Business Alliance (RBA), the world’s largest industry coalition dedicated to corporate social responsibility in global supply chains.
As an RBA member, Avaya adopted the RBA Code of Conduct, which includes requirements around water management and stewardship, and requires our direct Tier 1 suppliers to
do the same. We expect NGOs to remain a relevant stakeholder since they help us maintain oversight of water-related issues in our supply chain.

Other water
Not
Avaya sources its water from municipalities, so Avaya does not engage with other water uses at a basin/catchment level.
users at arelevant,
basin/catchment explanationlevel
provided
Regulators

Relevant,
alwaysincludedRiver basin
management
authorities

Not
Avaya does not engage with river basin management authorities, so they are not included in our water-related risk assessment at this time.
relevant,
explanation
provided

Statutory
special interest
groups at a
local level

Not
CDP defines statutory special interest groups as any body or organization which the company is obliged to consult with on water issues due to a statutory or regulatory requirement.
relevant,
Avaya does not engage with statutory special interest groups, so they are not included in our water-related risk assessments.
explanation
provided

Suppliers

Relevant,
alwaysincluded

Supply chain risks are evaluated annually as a part of Avaya’s company-wide risk assessment. Avaya engages with its direct Tier 1 suppliers and monitors their compliance to waterrelated issues through the Responsible Business Alliance (RBA) online tool.

Water utilities at Relevant,a local level
alwaysincluded

Water utilities are included in Avaya’s water-related risk assessment because Avaya relies on utilities for adequate water supply for its facilities around the world. A service interruption
in our water supply would impact Avaya’s ability to operate the affected facility; this could impact our ability to serve our customers, leading to decreased revenues and productivity.
We expect utilities to remain a relevant stakeholder because we will continue to source our water from them in the future.

Other
stakeholder,please specify

Legal and regulatory risks are evaluated annually as a part of Avaya’s company-wide risk assessment. Avaya could face legal risks if we fail to comply with environmental laws,
responsibly source materials in our supply chain, or sufficiently disclose our material financial risks. If Avaya failed to comply with laws, it could impact our company financially throughincreased costs and reduced demand for our products and services resulting from fines and judgments.

Not
considered

W3.3d(W3.3d) Describe your organization’s process for identifying, assessing, and responding to water-related risks within your direct operations and other stages ofyour value chain.

Avaya uses an integrated, cross functional and company-wide risk management process to evaluate climate change risks and opportunities – including water-related risks,such as extreme weather events – on an annual basis. Avaya Corporate Responsibility/EHS works directly with the business continuity and real estate team to evaluate,
assess, and mitigate risks that impact our facilities around the world. The risk assessment is then reviewed and approved by the Vice President & Deputy General Counsel.

The scope of the risk management process includes, but is not limited to, the following: upcoming regulations in the countries where we operate and sell products, customer
behavior changes and expectations, reputational risks for not taking action on environmental issues, and weather-related changes. Risks are assessed in the short (0-3years), medium (3-10 years), and long-term horizons (10-30 years). Risks and opportunities are assessed at a company level, regional level and at an asset level.
Additionally, with facilities across the globe, climate change risks and opportunities are assessed in terms of where our facilities are located and how our global operations
could be impacted by severe weather such as flooding.

W4. Risks and opportunities

W4.1

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(W4.1) Have you identified any inherent water-related risks with the potential to have a substantive financial or strategic impact on your business?
Yes, both in direct operations and the rest of our value chain

W4.1a(W4.1a) How does your organization define substantive financial or strategic impact on your business?
Avaya considers a risk to be substantive if it has the potential to have a material legal, financial, operational, and/or reputational impact on our direct operations and/or supply
chain. To determine whether an identified risk or opportunity is considered substantive, we compare its impact to Avaya’s annual revenue and other related thresholds, which
include: severity of legal and compliance ramifications (e.g. fines, penalties, lawsuits); impact on operating costs; the impact on our ability to successfully deliver products andservices to our customers; potential for and length of service interruptions; and the amount of time needed to recover from reputational harm. Impacts are rated on a scale of
1 to 5, with 1 being “insignificant” (i.e. no press exposure, no regulatory or legal action, limited or no impact on customers, no impact on earnings) and 5 being “catastrophic”(i.e. significant reputational damage, criminal penalties and fines, potential sanctions, need to restate earnings). Based on this assessment, we map high priority risks,determine ownership of the risks, and work collaboratively to develop mitigation strategies and monitoring.

An example of a substantive impact is service interruptions or delays caused by extreme weather events. Our cloud-based based solutions rely on uninterrupted connection
to the Internet through data centers and networks. To provide such service for our customers in North America, we utilize data center hosting facilities located in California,
Colorado, Florida, Georgia, Iowa, North Carolina, Ohio, Oregon, Virginia and Washington. We also intend to serve other global customers from data center hosting facilities
located in India, Japan and Singapore. We do not control the operation of these facilities, and they are vulnerable to service interruptions or damage from floods, earthquakes,
fires, power loss, telecommunications failures and similar events. The occurrence of these or other unanticipated problems at these facilities could result in lengthy
interruptions in the ability to use our solutions efficiently or at all, which could harm our business, operating results and financial condition.

W4.1b(W4.1b) What is the total number of facilities exposed to water risks with the potential to have a substantive financial or strategic impact on your business, andwhat proportion of your company-wide facilities does this represent?
Total
number of
facilities
exposedto waterrisk
Row 12
1%
Comment
companywide
facilities
this
represents
1-25

Avaya uses the WRI Aqueduct tool to evaluate the number of our facilities exposed to water risks around the world. The tool maps indicators of water-related risks around the world,
including degree of physical risks, flood occurrence, and drought severity. Based on this data, the tool combines indicator scores to generate an overall water risk, as follows low (01), low to medium (2-3), medium to high (4-9), high (10-27), and extremely high (>27). Avaya does not use a significant amount of water; therefore, only sites marked as “extremelyhigh” risk are considered to have a potential substantive impact on our business. In 2019, 12 facilities were in regions with extremely high water risk, representing 11% of our total
facilities.

W4.1c(W4.1c) By river basin, what is the number and proportion of facilities exposed to water risks that could have a substantive financial or strategic impact on yourbusiness, and what is the potential business impact associated with those facilities?
Country/Area & River basin
India

Ganges - Brahmaputra

Number of facilities exposed to water risk
2% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
India

CDP

Other, please specify (India East Coast)

Page 11 of 33

Number of facilities exposed to water risk
3
% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
China

Other, please specify (Ziva He, Interior)

Number of facilities exposed to water risk
2% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
India

Krishna

Number of facilities exposed to water risk
3
% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
United States of America

Other, please specify (California)

Number of facilities exposed to water risk
1
% company-wide facilities this represents
Less than 1%
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities
CDP

Page 12 of 33

<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment

W4.2(W4.2) Provide details of identified risks in your direct operations with the potential to have a substantive financial or strategic impact on your business, and yourresponse to those risks.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))

Type of risk & Primary risk driver
PhysicalFlooding

Primary potential impact
Impact on company assets
Company-specific description
Our operations and those of our contract manufacturers and outsourced service providers are vulnerable to interruption by flooding at our global locations. For example, wehave an office in the San Francisco Bay Area of California that is vulnerable to damage from flooding. If any disaster were to occur, our ability and the ability of our contract
manufacturers and outsourced service providers to operate could be seriously impaired and we could experience material harm to our business, operating results andfinancial condition. In addition, the coverage or limits of our business interruption insurance may be insufficient to compensate for any losses or damages that may occur.
Timeframe
4-6 years
Magnitude of potential impact
Medium-low
Likelihood
More likely than not
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
6500000
Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If one of Avaya’s facilities was located in an area impacted by flooding, there is a potential for physical damage to the building. For example, if Avaya’s headquarters in
Santa Clara was impacted, the financial impact would be less than $6.5 million based on the value of the building contents. Avaya’s business continuity team assesses thereal estate asset values of its portfolio against current market rates to calculate the risk.
Primary response to risk
Amend the Business Continuity Plan
Description of response
Avaya Corporate Security and Business Continuity has developed location-based risk assessments for facilities over 50 people that cover physical risks, which includes
flooding. Based on the risk assessments, the Corporate Security and Business Continuity team develops management plans that are comprehensive in scope; for example,
if flooding occurs in one location, other facilities can provide ongoing support and/or production. In addition, each Avaya location has an Emergency Preparedness Plan
which helps ensure the safety of our employees and minimize damage in the event of a flooding event. The Corporate Security and Business Continuity team evaluatesthese risks annually and amends/updates the risk assessments and management plans accordingly.
Cost of response0
Explanation of cost of response
The Avaya Corporate Security and Business Continuity program is a core part of our business; therefore, we do not consider it to incur an additional cost.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))

Type of risk & Primary risk driver
Physical

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Severe weather events

Page 13 of 33

Primary potential impact
Impact on company assets
Company-specific description
Our operations and those of our contract manufacturers and outsourced service providers are vulnerable to interruption by severe weather events, such as hurricanes andwildfires, at our global locations. For instance, our office in the San Francisco Bay Area of California is vulnerable to damage from the prevalence of California wildfires,
especially during drought conditions. If a severe weather event were to occur, our ability and the ability of our contract manufacturers and outsourced service providers tooperate could be seriously impaired and we could experience material harm to our business, operating results and financial condition. In addition, the coverage or limits ofour business interruption insurance may not insufficient to compensate for any losses or damages that may occur.
Timeframe
4-6 years
Magnitude of potential impact
Medium-low
Likelihood
More likely than not
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
6500000
Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If one of Avaya’s facilities was located in an area impacted by a severe weather event, there is a potential for physical damage to the building. For example, if Avaya’s
headquarters in Santa Clara was impacted by a wildfire during drought conditions, the financial impact would be less than $6.5 million based on the value of the building
contents. Avaya’s business continuity team assesses the real estate asset values of its portfolio against current market rates to calculate the risk.
Primary response to risk
Amend the Business Continuity Plan
Description of response
Avaya Corporate Security and Business Continuity has developed location-based risk assessments for facilities over 50 people that cover physical risks, which includes
severe weather events. Based on the risk assessments, the Corporate Security and Business Continuity team develops management plans that are comprehensive in
scope; for example, if a severe weather event occurs in one location, other facilities can provide ongoing support and/or production. In addition, each Avaya location has an
Emergency Preparedness Plan which helps ensure the safety of our employees and minimize damage in the event of a severe weather event. The Corporate Security andBusiness Continuity team evaluates these risks annually and amends/updates the risk assessments and management plans accordingly.
Cost of response0
Explanation of cost of response
The Avaya Corporate Security and Business Continuity program is a core part of our business; therefore, we do not consider it to incur an additional cost.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))

Type of risk & Primary risk driver
Reputation & markets

Increased stakeholder concern or negative stakeholder feedback

Primary potential impact
Brand damage
Company-specific description
Avaya is experiencing increasing demand from customers, investors, stakeholders, and the public for companies to address climate change – including water-related issues– and implement measures to collectively reduce our environmental impact. For example, we are requested to respond to the CDP Water Questionnaire by some of ourcustomers. Failure to take action, demonstrate leadership, or comply with environmental or water-related developments can impact the Avaya brand and reputation.
Timeframe
Current up to one year
Magnitude of potential impact
MediumLikelihood
Unlikely
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28870000
Potential financial impact figure - minimum (currency)<Not Applicable>

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Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If Avaya ‘s reputation was negatively impacted due to lack of lack of commitment or action towards water-related issues, it could impact our relationship with our customers
and therefore our revenue. In a hypothetical scenario, we analyze how a 1% decrease in our revenue would impact our business. Avaya’s FY19 revenue was $2.887
billion; if our revenue decreased by 1% due to reputational harm, it would result in a loss of $28,870,000.
Primary response to risk
Engage with customers
Description of response
Avaya mitigates reputational risk by directly engaging with our customers and providing information on our environmental goals and performance. Avaya publishes anannual Corporate Responsibility report that is made publicly available on our website. In addition, this is the second year that Avaya has responded to the Water
Questionnaire per our customers’ request. We will continue to be transparent about our impacts and build upon our efforts to continually reduce our environmental andwater footprint.
Cost of response0
Explanation of cost of response
The Avaya Corporate Responsibility program is a core part of our business; therefore, we do not consider taking action on climate change or water issues to incur an
additional cost.

W4.2a

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(W4.2a) Provide details of risks identified within your value chain (beyond direct operations) with the potential to have a substantive financial or strategic impact
on your business, and your response to those risks.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))Stage of value chain
Supply chain
Type of risk & Primary risk driver
PhysicalSevere weather events

Primary potential impact
Supply chain disruption
Company-specific description
Our cloud-based solutions rely on uninterrupted connection to the Internet through data centers and networks. To provide such service for our customers in North America,
we utilize data center hosting facilities located in California, Colorado, Florida, Georgia, Iowa, North Carolina, Ohio, Oregon, Virginia and Washington. We also intend toserve other global customers from data center hosting facilities located in India, Japan and Singapore. We do not control the operation of these facilities, and they arevulnerable to service interruptions or damage from earthquakes, fires, power loss, or similar events related to severe weather. The occurrence of these or otherunanticipated problems at these facilities could result in lengthy interruptions in the ability to use our solutions efficiently or at all, which could harm our business, operating
results and financial condition.
Timeframe
4-6 years
Magnitude of potential impact
Medium-low
Likelihood
More likely than not
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28870000
Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If one of Avaya’s data center facilities experienced service interruptions or damage from a severe weather event, it may have an impact on our revenues from reduced
services or operations. In a hypothetical scenario, we estimate how a 1% change in our revenue would impact us financially. Avaya’s FY19 revenue was $2.887 billion; if
our revenue decreased by 1% due to supply chain disruption, it would result in a loss of $28,870,000.
Primary response to risk
Direct operations

Include in Business Continuity Plan

Description of response
Avaya has a Disaster Recover Planning Program that supports risk management and mitigation at Avaya data center locations. Our IT team interfaces with otherdepartments such as Business Continuity and Operations to provide technology recovery solutions if a service interruption were to occur. Critical servers, applications, anddatabases are backed up daily locally or replicated/mirrored offsite to a remote internal location. Additionally, Avaya implements various risk mitigation strategies at critical
data centers including battery backups, diesel generators, fire safety, and security.
Cost of response0
Explanation of cost of response
The Avaya Corporate Security and Business Continuity program is a core part of our business; therefore, we do not consider it to incur an additional cost.

W4.3(W4.3) Have you identified any water-related opportunities with the potential to have a substantive financial or strategic impact on your business?
No

W4.3b

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(W4.3b) Why does your organization not consider itself to have water-related opportunities?
Primary reason

Please explain

Row Opportunities exist,
Avaya assesses its water risks and opportunities as part of its company-wide annual risk assessment. Avaya defines a substantive opportunity as an opportunity that has a potential to
1
but none with potential have a material legal, financial, operational, and/or reputational positive impact on our business. Although there are opportunities for water efficiency/reduction in our facilities, ourto have a substantive water costs are minimal relative to our total operating costs, so any potential savings were not found to be substantive. This is because Avaya’s facilities do not require significant
financial or strategic
amounts of water to operate and our products do not require any water to operate. However, Avaya is committed to improving our environmental performance and is committed to
impact on businessacting on climate change. We will repeat our assessment of risks and opportunities next year.

W5. Facility-level water accounting

W5.1(W5.1) For each facility referenced in W4.1c, provide coordinates, water accounting data, and a comparison with the previous reporting year.
Facility reference number
Facility 1
Facility name (optional)
Bangalore (AMR Tech Park)Country/Area & River basin
India

Other, please specify (India East Coast)

Latitude12.899553
Longitude
77.631424
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
2.69
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
2.69
Total water discharges at this facility (megaliters/year)
2.69
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
2.69

CDP

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Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 2
Facility name (optional)
Bangalore (Sales)Country/Area & River basin
India

Other, please specify (India East Coast)

Latitude12.899553
Longitude
77.631424
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.5
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.5
Total water discharges at this facility (megaliters/year)
0.5
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.5
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number

CDP

Page 18 of 33

Facility 3
Facility name (optional)
Beijing (Golder Plaza)Country/Area & River basin
China

Other, please specify (Ziya He)

Latitude39.972929
Longitude
116.365646
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.04
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.04
Total water discharges at this facility (megaliters/year)
0.04
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.04
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 4
Facility name (optional)
Beijing (Sales)Country/Area & River basin
China

Other, please specify (Ziya He, Interior)

Latitude39.9089
CDP

Page 19 of 33

Longitude
116.413191
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.89
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.89
Total water discharges at this facility (megaliters/year)
0.89
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.89
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 5
Facility name (optional)
ChennaiCountry/Area & River basin
India

Other, please specify (India East Coast)

Latitude13.033166
Longitude
80.244267
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>

CDP

Page 20 of 33

Total water withdrawals at this facility (megaliters/year)
0.03
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.03
Total water discharges at this facility (megaliters/year)
0.03
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.03
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 6
Facility name (optional)
GurgaonCountry/Area & River basin
India

Ganges - Brahmaputra

Latitude28.482418
Longitude
77.103044
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.86
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater
0

CDP

Page 21 of 33

Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.86
Total water discharges at this facility (megaliters/year)
0.86
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.86
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 7
Facility name (optional)
Gurgaon (DXC)
Country/Area & River basin
India

Ganges - Brahmaputra

Latitude28.482418
Longitude
77.103044
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.07
Comparison of total withdrawals with previous reporting year
This is our first year of measurement
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.07

CDP

Page 22 of 33

Total water discharges at this facility (megaliters/year)
0.07
Comparison of total discharges with previous reporting year
This is our first year of measurement
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.07
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
This is our first year of measurement
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 8
Facility name (optional)
Gurgaon (Spoken)
Country/Area & River basin
India

Ganges - Brahmaputra

Latitude28.482418
Longitude
77.103044
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.19
Comparison of total withdrawals with previous reporting year
HigherWithdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.19
Total water discharges at this facility (megaliters/year)
0.19
Comparison of total discharges with previous reporting year
Higher
Discharges to fresh surface water0
Discharges to brackish surface water/seawater
0

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Page 23 of 33

Discharges to groundwater0
Discharges to third party destinations
0.19
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 9
Facility name (optional)
HyderabadCountry/Area & River basin
India

Krishna

Latitude17.434777
Longitude
78.384866
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
4.73
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
4.73
Total water discharges at this facility (megaliters/year)
4.73
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
4.73
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same

CDP

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Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 10
Facility name (optional)
IrvineCountry/Area & River basin
United States of America

Other, please specify (California)

Latitude33.650651
Longitude-117.747802
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.04
Comparison of total withdrawals with previous reporting year
This is our first year of measurement
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.04
Total water discharges at this facility (megaliters/year)
0.04
Comparison of total discharges with previous reporting year
This is our first year of measurement
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.04
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
This is our first year of measurement
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 11
Facility name (optional)
Pune - Tower 3
Country/Area & River basin

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IndiaKrishna

Latitude18.53368
Longitude
73.85746
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
3.05
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
3.05
Total water discharges at this facility (megaliters/year)
3.05
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
3.05
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 12
Facility name (optional)
Pune - Tower 11
Country/Area & River basin
India

Krishna

Latitude18.53368
Longitude
73.85746
Located in area with water stress
Yes

CDP

Page 26 of 33

Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
5.96
Comparison of total withdrawals with previous reporting year
HigherWithdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
5.96
Total water discharges at this facility (megaliters/year)
5.96
Comparison of total discharges with previous reporting year
Higher
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
5.96
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.

W5.1a

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(W5.1a) For the facilities referenced in W5.1, what proportion of water accounting data has been externally verified?
Water withdrawals – total volumes% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water withdrawals – volume by source% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water withdrawals – quality% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharges – total volumes% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharges – volume by destination% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharges – volume by treatment method% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharge quality – quality by standard effluent parameters% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharge quality – temperature% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water consumption – total volume% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water recycled/reused% verified
Not verified
What standard and methodology was used?
<Not Applicable>

W6. Governance

W6.1

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(W6.1) Does your organization have a water policy?
No

W6.2(W6.2) Is there board level oversight of water-related issues within your organization?
Yes

W6.2a
(W6.2a) Identify the position(s) (do not include any names) of the individual(s) on the board with responsibility for water-related issues.
Position Please explainofindividual
Chief
Executive
Officer(CEO)

The Chief Executive Officer (CEO) is responsible for overseeing Avaya in its mission to bring about positive environmental, social, and economic change, which is part of our overall business strategy
and impacts our operations. Examples of Avaya programs and initiatives that mitigate our impact on the environment and water resources include: • Avaya’s Design for Environment program, which
implements environmental product designs and identifies pollution prevention opportunities through the life cycle of our products; • Compliance with corporate policies such as the Supplier Code of
Conduct, which includes requirements around water stewardship and management; and • Avaya’s climate change strategy, which is focused on reducing our environmental impact and conserving
resources.

W6.2b(W6.2b) Provide further details on the board’s oversight of water-related issues.
Frequency that water-related
issues are a scheduled agenda
item
Row Scheduled - some meetings
1

Governance mechanisms into whichwater-related issues are integrated

Please explain

Monitoring implementation andperformance
Reviewing and guiding corporate
responsibility strategy

The Board is briefed on Avaya’s Corporate Responsibility (CR) program annually as a scheduled agenda item. A
presentation is given on Avaya’s CR framework and environmental, social, governance and community initiatives.

W6.3(W6.3) Provide the highest management-level position(s) or committee(s) with responsibility for water-related issues (do not include the names of individuals).
Name of the position(s) and/or committee(s)Other C-Suite Officer, please specify (Chief Administrative Officer and General Counsel (CAO & GC))
Responsibility
Both assessing and managing water-related risks and opportunities
Frequency of reporting to the board on water-related issues
Not reported to board
Please explain
Responsibility for climate-related issues, including water, lies with the Chief Administrative Officer and General Counsel (CAO & GC) for Avaya, a direct report to Avaya’sCEO. Among other things, the CAO & GC heads the law department, which is focused on compliance and risk management and includes the Environmental, Health, andSafety (EHS), Corporate Responsibility, and Philanthropy groups. The CAO & GC has direct oversight and ultimate decision-making of our corporate-wide corporate
responsibility strategy, programs and policies, sustainability goals, and management processes. For example, our annual Corporate Responsibility Report, and program
budgets undergo review and approval by the CAO & GC.

W6.4(W6.4) Do you provide incentives to C-suite employees or board members for the management of water-related issues?
Provide incentives for management of water-related issues
Row 1

Comment

Yes

W6.4a

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(W6.4a) What incentives are provided to C-suite employees or board members for the management of water-related issues (do not include the names ofindividuals)?
Role(s)entitled toincentive

Performance indicator

Please explain

Monetary Other C-suite Other, please specify (Success of The CAO & CG heads the law department, which includes our Corporate Responsibility Program. Annual bonuses and performance ratings are linked
rewardOfficer (CAO Avaya Corporate Responsibility
to the success of the law program, which includes maintaining and achieving Avaya’s environmental commitments, goals and initiatives through our& GC)
Program)
Corporate Responsibility Program.
NonPlease select Please selectmonetary
reward

W6.5(W6.5) Do you engage in activities that could either directly or indirectly influence public policy on water through any of the following?
Yes, trade associations
Yes, other

W6.5a(W6.5a) What processes do you have in place to ensure that all of your direct and indirect activities seeking to influence policy are consistent with your water
policy/water commitments?

Avaya’s Law Team includes personnel who monitor, review, and provide legal advice on current and emerging policies that are applicable to our business. Avaya’s SeniorDirector of Corporate Responsibility, EHS and Philanthropy meets monthly with regulatory review personnel to exchange information and receive guidance to ensure ouractivities that influence policy are consistent with Avaya’s overall climate change strategy. In addition, quarterly meetings are held with Avaya management to review ourbusiness activities and ensure consistency with climate change/water strategy and objectives.

W6.6(W6.6) Did your organization include information about its response to water-related risks in its most recent mainstream financial report?
Yes (you may attach the report - this is optional)

W7. Business strategy

W7.1(W7.1) Are water-related issues integrated into any aspects of your long-term strategic business plan, and if so how?
Are water-related issues Long- Please explain
integrated?
term
time
horizon(years)Long-termbusiness
objectives

No, water-related issues
were reviewed but notconsidered as
strategically
relevant/significant

5-10

Avaya’s facilities do not require significant amounts of water to operate and our products do not require any water to operate; therefore, we do not consider waterrelated issues to be material to our business at this time. We do not expect this will change in the future because the nature of our business, operations, and supply
chain will not require significant quantities of water. However, Avaya is committed to continually improving our environmental performance acting on climatechange. We will repeat our assessment of water-related issues on an annual basis.

Strategyforachievinglong-term
objectives

No, water-related issues
were reviewed but notconsidered as
strategically
relevant/significant

5-10

Avaya’s facilities do not require significant amounts of water to operate and our products do not require any water to operate; therefore, we do not consider waterrelated issues to be material to our business at this time. We do not expect this will change in the future because the nature of our business, operations, and supply
chain will not require significant quantities of water. However, Avaya is committed to continually improving our environmental performance acting on climatechange. We will repeat our assessment of water-related issues on an annual basis.

Financialplanning

No, water-related issues
were reviewed but notconsidered as
strategically
relevant/significant

5-10

Avaya’s facilities do not require significant amounts of water to operate and our products do not require any water to operate; therefore, we do not consider waterrelated issues to be material to our business at this time. We do not expect this will change in the future because the nature of our business, operations, and supply
chain will not require significant quantities of water. However, Avaya is committed to continually improving our environmental performance acting on climatechange. We will repeat our assessment of water-related issues on an annual basis.

W7.2

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(W7.2) What is the trend in your organization’s water-related capital expenditure (CAPEX) and operating expenditure (OPEX) for the reporting year, and theanticipated trend for the next reporting year?
Row 1
Water-related CAPEX (+/- % change)0
Anticipated forward trend for CAPEX (+/- % change)0
Water-related OPEX (+/- % change)
3
Anticipated forward trend for OPEX (+/- % change)
1Please explain
Avaya does not have water-related capital expenses at this time. Our water-related operating expenses decreased by 3% from 2018-2019, which are water utility costs forour global facilities. Moving forward, we anticipate our water-related operating expenses to decline as we reduce our real estate footprint and use less water in our facilities.

W7.3(W7.3) Does your organization use climate-related scenario analysis to inform its business strategy?
Use of climate-related
scenario analysis
Row No, but we anticipate
1
doing so within the next
two years

Comment
Climate-related scenario analysis was recently introduced as part of the CDP questionnaire, so Avaya is spending time researching and understanding the different types ofscenarios, methodologies, and assumptions. Although we were unable to complete an in-depth analysis this year, we are preparing to conduct one in the future and will use it to
inform our strategy.

W7.4(W7.4) Does your company use an internal price on water?
Row 1
Does your company use an internal price on water?
No, and we do not anticipate doing so within the next two years
Please explain
Avaya’s facilities do not require significant amounts of water to operate and our products do not require any water to operate. Because our water costs are minimal relative
to our total operating costs, Avaya is not using an internal price on water at this time.

W8. Targets

W8.1(W8.1) Describe your approach to setting and monitoring water-related targets and/or goals.

Row 1

Levels for targets and/or goals

Monitoring at corporate level

Approach to setting and monitoring targets and/or goals

Our company sets no targets or goals<Not Applicable><Not Applicable>

W8.1c(W8.1c) Why do you not have water target(s) or goal(s) and what are your plans to develop these in the future?
Primary reason
Row Important but not an1
immediate businesspriority

Please explain
Avaya’s facilities do not require significant amounts of water to operate and our products do not require any water to operate; therefore, our company does not currently have a formal
water target or goal. However, Avaya is dedicated to reducing our environmental impact. We will continue to monitor our water consumption and costs and assess our water-related
issues on an annual basis.

W9. Verification

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W9.1(W9.1) Do you verify any other water information reported in your CDP disclosure (not already covered by W5.1a)?
No, we do not currently verify any other water information reported in our CDP disclosure

W10. Sign off

W-FI(W-FI) Use this field to provide any additional information or context that you feel is relevant to your organization's response. Please note that this field is optional
and is not scored.

W10.1(W10.1) Provide details for the person that has signed off (approved) your CDP water response.

Row 1

Job title

Corresponding job category

Vice President and Deputy General Counsel

Other, please specify (Vice President and Deputy General Counsel)

W10.2(W10.2) Please indicate whether your organization agrees for CDP to transfer your publicly disclosed data on your impact and risk response strategies to the CEO
Water Mandate’s Water Action Hub [applies only to W2.1a (response to impacts), W4.2 and W4.2a (response to risks)].
No

SW. Supply chain module

SW0.1(SW0.1) What is your organization’s annual revenue for the reporting period?
Annual revenue
Row 12887000000

SW0.2(SW0.2) Do you have an ISIN for your organization that you are willing to share with CDP?
Yes

SW0.2a(SW0.2a) Please share your ISIN in the table below.

Row 1

ISIN country code

ISIN numeric identifier (including single check digit)

US0534991098

SW1.1(SW1.1) Could any of your facilities reported in W5.1 have an impact on a requesting CDP supply chain member?
We do not have this data and have no intentions to collect it

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SW1.2(SW1.2) Are you able to provide geolocation data for your facilities?

Row 1

Are you able to provide geolocation data for your facilities?

Comment

No, this is confidential data

This is confidential data.

SW2.1(SW2.1) Please propose any mutually beneficial water-related projects you could collaborate on with specific CDP supply chain members.

SW2.2(SW2.2) Have any water projects been implemented due to CDP supply chain member engagement?
No

SW3.1
(SW3.1) Provide any available water intensity values for your organization’s products or services.

Submit your response
In which language are you submitting your response?
EnglishPlease confirm how your response should be handled by CDP

I am submitting my response

I am submitting to

Public or Non-Public Submission

Are you ready to submit the additional Supply Chain Questions?

Customers

Public<Not Applicable>

Please confirm below
I have read and accept the applicable Terms

CDP

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