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Industry

Video-Enabled
Healthcare Solutions

Advances in Video
Technology areDriving Dramatic
Improvements
Throughout theHealthcare

Avaya Healthcare Collaboration Solutions
Avaya has been a leader in designing healthcare solutions to help improve
communication and engagement among healthcare providers. With Avaya
video collaboration solutions, our customers find they are able to rollout high-quality, video-enabled services faster with minimal risk anddisruption. Avaya solutions can improve patient outcomes, enhance thepatient experience and help healthcare organizations reduce costs andimprove profitability.

New Models of Care. Improved Outcomes.
Long-Term Gains
Healthcare organizations are embracing video to create innovative newmodels of care and to address vexing problems like making specialists,
translators, and other patient support staff available when and where
they are most needed. As demands on providers grow, the need toachieve greater efficiencies in service delivery, training and collaboration
also accelerates.

Extending High-Quality Care Through Telemedicine
Telemedicine allows local health care centers in remote and underserved
areas to connect to specialists, assessment teams and other providers
via video. Removing the barrier of long-distance travel for specialty caremeans patients are more likely to seek more timely medical intervention,
improving outcomes, easing the burden on patients and their family
members, and decreasing the cost of care. For rural health centers,
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offering remote specialty care allows them to attract more patients,
establish a more secure revenue stream and improve overall care.
For health centers that are part of a larger system, it also means savingon transfer costs by serving more patients closer to where they are.
Specialists are able to see more patients than is possible throughface-to-face visits and benefit from a reliable source of referrals
when in-person care is required.
Avaya Scopia® solutions have been validated for use in telemedicine carts
with FDA Class 1 Medical Device Data Systems (MDDS) qualifications.

Reduce Hospital Readmissions

Avaya Has
Been a Leaderin Designing
Healthcare
Solutions toHelp Improve
Communication
andEngagement
Among
Healthcare
Providers.

The ability to reach patients and their care givers with effective,
ongoing education after they leave the hospital is one key to reducing
hospital readmission. Avaya real-time video solutions provide healthcareorganizations with the tools they need to better support remote patients.
Solutions include offering remote video consultations with patients athome to help avert problems that can lead to readmission.

Medical Education
Avaya video collaboration solutions are ideal for effective medical training
programs and for community outreach such as:• Creating High-Quality Room Systems to Extend Training to RemoteLearners.
• Expansion of Access to Grand Rounds or From Operating Rooms toAnyone With a Video-Enabled PC, Smartphone or Tablet.
• Extending Community-Based Health Courses to Homebound CommunityMembers.
• Connecting Physicians Together to Collaborate on Complex Cases andShare the Results With Peers.

Healthcare Administration
Avaya real-time collaborations solutions support rapid and collaborative
communication within healthcare organizations. As a leader in unified
communications, Avaya is the ideal partner to help your organization
speed up decision making, improve collaboration, and accelerate businessprocesses. It’s what we do.
Avaya video collaboration solutions can help improve the quality ofinteractions since they are built on a solid foundation of real-time
collaboration.
• Rapidly Reach and Mobilize the Right People Regardless of Location on
Whatever Device They Happen To Be Using.
• Improve Support for Case Management, HR, Risk Management and More.
• Speed Up Implementation of New Business Processes.
• Strengthen the Connection Between the Executive Team and Employees.

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Professional Services and Grant Assistance
Advances in video
technology are driving
dramatic improvements
throughout thehealthcare system fromenabling high-quality
care in remote andunderserved areas,to improving
coordination among
healthcare teams,
reducing hospital
readmissions througheffective patient
education, improving
clinician training,and streamlining
administration.

At Avaya, we back up our solutions with world-class service and support.
Avaya Professional Services team can help you design a complete
telemedicine solution from scratch—starting with the process of helping
you to define your vision, goals and budget and funding sources—or wecan help you implement any part of your vision. Avaya will also help you
identify and qualify for funding from both governmental and non-profitsources to cover all or some of the cost of implementing new technology
to extend care and improve patient outcomes.

Avaya Scopia® Video Solutions
Implementing successful video initiatives from in-house training systems
to extending care to rural areas creates challenges because of the variety
and complexity of systems that must work together and the need forextensive user training.
The Scopia product portfolio is the ideal solution for healthcareorganizations that need to help:• Existing and Future Video Investments Work Together.
• Extend Video Services Across Unreliable Networks to Consumer Video
Devices Like Smartphones and Tablets.
• Reduce IT and Training Costs With An Easy-to-Use Interface.
• Optimize Video Quality Over Both Controlled and Uncontrolled NetworkConnections.
• Ensure High-Quality Data (e.g. Diagnostic Images) Receives the Same
Priority as Person-to-Person Video.

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Scopia Video Helps Protect Your Video Investments
Scopia video solutions leverage a heritage of twenty years of focus on
defining and developing standards-based technology and overcoming
technical difficulties faced by users outside a highly controlled corporate
network. Scopia video solutions easily connect to video endpoints you
may already have installed as well as to consumer video devices liketablets, smartphones and laptops, regardless of vendor. For healthcareorganizations, this means Scopia video can work as a bridge between
technology islands you may already have in place as a result of earlier
installations of propriety systems from other vendors.

Scopia Video: Security, Quality and Ease-of-Use
Scopia video automatically adjusts the image quality to account for
network issues—maintaining the highest possible quality transmission at all
times without dropping data. Competing solutions, initially designed foruse on tightly controlled corporate networks, compensate for poor network
conditions either by dropping to a lower-quality transmission for the entire
session or by dropping frames—resulting in frozen or choppy video feed.

About Avaya
Businesses are built on theexperiences they provide
and every day millions of
those experiences are built
by Avaya (NYSE:AVYA).
For over one hundredyears, we’ve enabledorganizations around theglobe to win—by creating
intelligent communications
experiences for customers
and employees. Avaya
builds open, converged
and innovative solutions
to enhance and simplify
communications andcollaboration—in the cloud,on premise, or a hybridof both. To grow yourbusiness, we’re committed
to innovation, partnership,
and a relentless focus on
what’s next. We’re thetechnology company you
trust to help you deliver
Experiences that Matter.
Visit us at www.avaya.com.

Scopia video also transmits data (e.g. diagnostic images) in the highest
quality format. Most competitors offer the highest quality only for thehuman channel, even though, for clinicians, clinical data is a higher priority.
When it comes to rolling out effective, community-based solutions, easeof-use is essential to success.
At Avaya, our focus on the quality of the user experience means that
Scopia users do not need extensive training to start, run or join a video
session. Patients, translators or clinicians who join from home or the roadcan do so from any video-enabled device, including a laptop, smartphoneor tablet simply by clicking a link.
Importantly, Scopia solutions help protect patient data with Advanced
Encryption Standard (AES) encryption, facilitating compliance withHIPAA requirements.

Flexible, Scalable Video-Enabled Healthcare
Solutions for the Long Term
When selecting the right vendor for your video initiatives, you can counton Scopia video solutions to provide the flexibility, quality, scalability
and ease-of-use you need for success now and long term. Scopia video
customers put it best when they say, It Just Works!

Learn More
To learn more about Avaya Healthcare Solutions, including video
collaboration, contact your Avaya Account Manager or Avaya AuthorizedPartner or visit us at www.avaya.com/healthcare© 2018 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and areregistered in the United States and other countries. All other trademarks identified by ®, TM, or SM
are registered marks, trademarks, and service marks, respectively, of Avaya Inc.
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