FY 2021 GRI Content Index
Statement of use

Avaya has reported the information cited in this GRI content index for the period October 1, 2020 to September 30, 2021 with reference to the GRIStandards.

GRI 1 used

GRI 1: Foundation 2021

GRI STANDARDDISCLOSURE

LOCATION

GRI 2: General Disclosures 2021

2-1 Organizational details

Avaya Annual Report 2021, Item 1. Business

2-2 Entities included in the organization’s sustainability
reportingAvaya Inc.

2-3 Reporting period, frequency and contact point

Reporting period: fiscal year (October 1, 2020 - September 30, 2021)
Frequency: annual
Contact point: Reeva Kymer, Director of ESG & Philanthropy(rikymer@avaya.com)

2-4 Restatements of information

Restatement of water data: 2021 Corporate Responsibility Report, Resource
Conservation/Water, pg. 30

2-5 External assuranceThis report is not externally assured.

2-6 Activities, value chain and other business
relationships
2-7 Employees

Avaya Annual Report 2021, Item 1. Business

2-9 Governance structure and composition

2021 Corporate Responsibility Report: Governance, pg. 31
Proxy Statement 2022, Corporate Governance
Proxy Statement 2022, Selection of Board Nominees, pg. 19

2-10 Nomination and selection of the highest
governance body
2-11 Chair of the highest governance body

2021 Corporate Responsibility Report: Our People, pg 112021 Corporate Responsibility Report: Governance, pg. 31

2-12 Role of the highest governance body in overseeing 2021 Corporate Responsibility Report: Governance, pg. 31, 32
the management of impacts
2-13 Delegation of responsibility for managing impacts

2021 Corporate Responsibility Report: Governance, pg. 31, 32

2-18 Evaluation of the performance of the highest
governance body

Proxy Statement 2022, Board Evaluation Process, pg. 16

2-22 Statement on sustainable development strategy

2021 Corporate Responsibility Report: UN Sustainable Development Goals,
pg. 102-23 Policy commitments

Avaya Code of Conduct. Avaya Supplier Code of Conduct

FY 2021 GRI Content Index
Statement of use

Avaya has reported the information cited in this GRI content index for the period October 1, 2020 to September 30, 2021 with reference to the GRI
Standards.

GRI 1 used

GRI 1: Foundation 2021

GRI STANDARD

GRI 3: Material Topics 2021

GRI 201: Economic Performance 2016

GRI 205: Anti-corruption 2016

GRI 302: Energy 2016

DISCLOSURE

LOCATION

2-27 Compliance with laws and regulations

Avaya did not receive significant fines for non-compliance of laws orregulations during FY2021.

2-28 Membership associations

Responsible Business Alliance (RBA)

2-30 Collective bargaining agreements

ESG Metrics Table

3-1 Process to determine material topics

2021 Corporate Responsibility Report: Our ESG Strategy, pg. 8

3-2 List of material topics

2021 Corporate Responsibility Report: Our ESG Strategy, pg. 9201-1 Direct economic value generated and distributed Avaya Annual Report 2021, Item 6 (Selected Financial Data)
201-2 Financial implications and other risks andCDP Climate Change response, C2.3a and C2.4a
opportunities due to climate change
205-2 Communication and training about anti-corruption 2021 Corporate Responsibility Report: Governance & Ethics/Conducting
policies and procedures
Business with Ethics & Integrity, pg. 33
205-3 Confirmed incidents of corruption and actions
taken
302-1 Energy consumption within the organization

2021 Corporate Responsibility Report: Governance & Ethics/Conducting
Business with Ethics & Integrity, pg. 33
ESG Metrics Table

302-3 Energy intensity

2021 Corporate Responsibility Report: Climate Change, pg. 27
ESG Metrics Table
2021 Corporate Responsibility Report: Climate Change, pg. 27
ESG Metrics Table
2021 Corporate Responsibility Report: Responsible Product Design, pg. 28

302-4 Reduction of energy consumption
302-5 Reductions in energy requirements of productsand services
GRI 303: Water and Effluents 2018

303-1 Interactions with water as a shared resource

CDP Water Security Response, W3.3a

303-3 Water withdrawal
303-4 Water discharge

2021 Corporate Responsibility Report: Resouce Conservation, pg. 30
ESG Metrics Table
CDP Water Security Response, W1.2b, W1.2d, W1.2h
CDP Water Security Response, W1.2b, W1.2i303-5 Water consumption

CDP Water Security Response, W1.2b

FY 2021 GRI Content Index
Statement of use

Avaya has reported the information cited in this GRI content index for the period October 1, 2020 to September 30, 2021 with reference to the GRIStandards.

GRI 1 used

GRI 1: Foundation 2021

GRI STANDARDDISCLOSURE

LOCATION

GRI 305: Emissions 2016305-1 Direct (Scope 1) GHG emissions

2021 Corporate Responsibility Report: Climate Change, pg. 27
ESG Metrics Table
2021 Corporate Responsibility Report: Climate Change, pg. 27
ESG Metrics Table

305-2 Energy indirect (Scope 2) GHG emissions305-3 Other indirect (Scope 3) GHG emissions

GRI 306: Waste 2020

305-4 GHG emissions intensity

2021 Corporate Responsibility Report: Climate Change, pg. 27
ESG Metrics Table
ESG Metrics Table

305-5 Reduction of GHG emissions

ESG Metrics Table

306-2 Management of significant waste-related impacts 2021 Corporate Responsibility Report: Resouce Conservation, pg. 29
306-4 Waste diverted from disposal

2021 Corporate Responsibility Report: Resouce Conservation, pg. 29, 30 andESG Metrics Table

GRI 401: Employment 2016

401-1 New employee hires and employee turnover2021 Corporate Responsibility Report: Our People/Talent Acquisition,Retention & Engagement, pg. 13

GRI 403: Occupational Health and Safety 2018403-1 Occupational health and safety management
system2021 Corporate Responsibility Report: Our People/Employee Safety, Health &Wellness, pg. 17403-2 Hazard identification, risk assessment, andincident investigation

2021 Corporate Responsibility Report: Our People/Employee Safety, Health &Wellness, pg. 17403-5 Worker training on occupational health andsafety

2021 Corporate Responsibility Report: Our People/Employee Safety, Health &Wellness, pg. 17403-6 Promotion of worker health2021 Corporate Responsibility Report: Our People/Employee Safety, Health &Wellness, pg. 18
2021 Corporate Responsibility Report: Our People/Employee Safety, Health &Wellness, pg. 17

403-9 Work-related injuries

GRI 404: Training and Education 2016403-10 Work-related ill health2021 Corporate Responsibility Report: Our People/Employee Safety, Health &Wellness, pg. 17404-2 Programs for upgrading employee skills andtransition assistance programs

2021 Corporate Responsibility Report: Our People/Employee Learning &Development, pg. 15-16

FY 2021 GRI Content Index
Statement of use

Avaya has reported the information cited in this GRI content index for the period October 1, 2020 to September 30, 2021 with reference to the GRIStandards.

GRI 1 used

GRI 1: Foundation 2021

GRI STANDARDDISCLOSURE

LOCATION

404-3 Percentage of employees receiving regularperformance and career development reviews

2021 Corporate Responsibility Report: Our People/Employee Learning &Development, p. 15
100% of employees recevie annual performance reviews

GRI 405: Diversity and Equal Opportunity 2016 405-1 Diversity of governance bodies and employees2021 Corporate Responsibility Report: Our People/Diversity, Equity, Inclusion& Belonging, pg. 11

GRI 413: Local Communities 2016413-1 Operations with local community engagement,impact assessments, and development programs

2021 Corporate Responsibility Report: Our Communities, pg. 21-26

GRI 417: Marketing and Labeling 2016417-1 Requirements for product and service information 2021 Corporate Responsibility Report: Responsible Product Design, p. 28
and labeling