Avaya - Water Security 2021
W0. Introduction

W0.1(W0.1) Give a general description of and introduction to your organization.
Avaya is a global leader in digital communications products, solutions and services for businesses of all sizes delivering most of its technology through software and services.
We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees and their customers. Avaya builds
open, converged and innovative solutions to enhance and simplify communications and collaboration in the cloud, on-premise or a hybrid of both. Our global, experienced
team of professionals delivers award-winning services from initial planning and design, to seamless implementation and integration, to ongoing managed operations,
optimization, training and support.

For more information, please visit www.avaya.com.

W0.2(W0.2) State the start and end date of the year for which you are reporting data.

Reporting year

Start dateEnd date

January 1 2020

December 31 2020

W0.3

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(W0.3) Select the countries/areas for which you will be supplying data.
Argentina
Australia
Austria
BahrainBelgiumBrazilCanadaChile
China
China, Hong Kong Special Administrative Region
Colombia
Croatia
Czechia
Denmark
FranceGermany
Hungary
India
Indonesia
IrelandIsrael
Italy
Japan
Kenya
Luxembourg
Malaysia
MexicoNetherlands
New Zealand
NorwayPeru
Philippines
PolandRepublic of Korea
Russian Federation
Saudi Arabia
Singapore
South Africa
Spain
Sri Lanka
SwedenSwitzerland
Taiwan, Greater China
ThailandTurkeyUnited Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United States of America

W0.4(W0.4) Select the currency used for all financial information disclosed throughout your response.
USD

W0.5
(W0.5) Select the option that best describes the reporting boundary for companies, entities, or groups for which water impacts on your business are being
reported.
Companies, entities or groups over which operational control is exercised

W0.6(W0.6) Within this boundary, are there any geographies, facilities, water aspects, or other exclusions from your disclosure?
Yes

W0.6a

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(W0.6a) Please report the exclusions.
Exclusion

Please explain

Sites smaller than 400 square feet Sites smaller than 400 square feet are excluded from this questionnaire. These sites comprise <1% of our real estate footprint, so their water use is deemed to be negligible .

W1. Current state

W1.1(W1.1) Rate the importance (current and future) of water quality and water quantity to the success of your business.
Direct use Indirect
Please explain
importance use
ratingimportance
rating
Sufficient amounts Importantof good quality
freshwater available
for useImportant

The primary use of freshwater in our direct operations is in our office buildings for sanitation, heating and cooling, and in our data centers. The primary indirect use of
freshwater is for product manufacturing, which is outsourced to suppliers around the world. The rating of “important” was selected for both direct and indirect use
because water is needed to provide adequate heating and cooling in our facilities, and for cooling, process uses, and cleaning in manufacturing. We do not expect
our future water dependency to change significantly for direct or indirect use, but we do aim to implement water efficiencies and decrease our consumption where
possible.

Sufficient amountsof recycled,
brackish and/or
produced water
available for use

NeutralAvaya considers the use of recycled water important for water conservation and sustainability. A majority of Avaya’s real estate portfolio is leased space. Due to thenature and scope of our water use, there are limited opportunities within our operational control to utilize recycled water, but we do look for these opportunities whenevaluating leases for new facilities. Therefore, the importance rating of “neutral” has been selected.

NeutralW1.2

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(W1.2) Across all your operations, what proportion of the following water aspects are regularly measured and monitored?
% ofPlease explainsites/facilities/operations
Water withdrawals –total volumes

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 107 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on the data from these facilities by calculating the
average water consumption (gal) per square foot.

Water withdrawals –volumes by source

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 107 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. Water
stressed areas are identified using the WRI Aqueduct tool.

Entrained water<Not Applicable>
associated with yourmetals & mining
sector activities - total
volumes [only metals
and mining sector]<Not Applicable>

Produced waterassociated with youroil & gas sector
activities - total
volumes [only oil andgas sector]<Not Applicable><Not Applicable>

Water withdrawals
quality

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 107 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. Avaya’s water
withdrawals are from third party sources (i.e. utilities), who are responsible for monitoring the quality of the water.

Water discharges –total volumes

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 107 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya outsources the manufacturing of our products and water withdrawn for use in our office buildings isdischarged back into the water environment. Therefore, our consumption is 0 and our withdrawals equals our discharges.

Water discharges –volumes bydestination

76-99

Avaya measures and monitors water withdrawals across its major locations (i.e. sites greater than 400 square feet within our operational boundary), which
accounts for 99% of our total square footage. Avaya has access to actual water data from utility bills for 10 out of 107 sites that it measures and monitors
monthly, which accounts for 9% of our facilities. Avaya estimates withdrawals for the remaining sites based on available data from these facilities. CDP defines
consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party. Avaya
outsources the manufacturing of our products and the water withdrawn for use in our office buildings is discharged back into the water environment. Withdrawals= Consumption + Discharge; therefore, our consumption is 0 and our withdrawals equals our discharges.

Water discharges –volumes by treatment
methodNot relevantThis is not relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants and public/private utilities. We do not
expect this to be relevant in the future.

Water discharge
quality – by standard
effluent parameters

Not relevantThis is not relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants and public/private utilities. We do not
expect this to be relevant in the future.

Water discharge
quality – temperature

Not relevantThis is not relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants and public/private utilities. We do not
expect this to be relevant in the future.

Water consumption –total volume

100%

CDP defines consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party.
Avaya does not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment.
Withdrawals = Consumption + Discharge; therefore, our consumption is 0 and our withdrawals equals our discharges.

Water recycled/reused Not monitored

We do not currently monitor recycled/reused water but are looking into future capabilities.

The provision of fully- 100%
functioning, safely
managed WASH
services to all workers

Fully-functioning, safely managed WASH services (i.e. water, sanitation, and hygiene facilities) is a company-wide requirement for Avaya facilities.

W1.2b(W1.2b) What are the total volumes of water withdrawn, discharged, and consumed across all your operations, and how do these volumes compare to theprevious reporting year?
VolumeComparison Please explain(megaliters/year) withprevious
reporting
year
Total
withdrawals

126

Much lower

Our total withdrawals were 126 megaliters in 2020; this represents a 34% decrease from our 2019 withdrawals. Reductions in water use are a result of real estateclosures and consolidations, and remote employee work for a majority of the year due to COVID-19. Because 2020 was an abnormal year, we anticipate that ourwater withdrawals will increase next year when we return to work and then remain about the same over the next five years.

Total
discharges

126

Much lower

CDP defines consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party.
Avaya does not incorporate water into any of its products and the water withdrawn for use in our office buildings is discharged back into the water environment.
Therefore, our consumption is 0 and our withdrawals equals our discharges. We decreased our water discharges by 34% from 2019-2020. Because 2020 was anabnormal year, we anticipate that our water withdrawals will increase next year when we return to work and then remain about the same over the next five years.

About thesame

CDP defines consumption as the amount of water that is drawn into the company boundary and not discharged back to the water environment or a third party.
Avaya outsources our product manufacturing and the water withdrawn for use in our office buildings is discharged back into the water environment. Therefore, ourconsumption is 0 and our withdrawals equals our discharges, and we do not expect this to change moving forward.

Total0
consumption

W1.2d

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(W1.2d) Indicate whether water is withdrawn from areas with water stress and provide the proportion.
Withdrawals arefrom areas withwater stress
Row Yes1% withdrawn from Comparison with Identification Please explain
areas with water previous
tool
stressreporting year
11-25

About the same

WRI
AqueductAvaya uses the WRI Aqueduct Tool to determine which of its facilities are in water stressed areas. Water stressed areas arethose deemed “high risk” and “extremely high risk”. In 2020, 18 megaliters of water were withdrawn from water stressed areas,
which accounts for 14% of our total withdrawals.

W1.2h(W1.2h) Provide total water withdrawal data by source.
Relevance Volume
Comparison with(megaliters/year) previous reportingyear

Please explain

Fresh surface water, including rainwater, water Not
from wetlands, rivers, and lakes
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from fresh surface water.

Brackish surface water/SeawaterNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from brackish surface water/seawater.

Groundwater – renewableNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from groundwater.

Groundwater – non-renewableNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from groundwater.

Produced/Entrained waterNot
relevant<Not Applicable> <Not Applicable>

Avaya does not source its water withdrawals from produced/entrained water.

Third party sources

Relevant

126

Avaya sources its water withdrawals from third-party sources such as municipal water suppliers andpublic/private utilities. Our total water withdrawals decreased by 34% from 2019-2020.

Much lower

W1.2i(W1.2i) Provide total water discharge data by destination.
Relevance Volume
Comparison with(megaliters/year) previous reporting year

Please explain

Fresh surface water Not
relevant<Not Applicable> <Not Applicable>

This is not relevant because Avaya does not discharge water to fresh surface water.

Brackish surface
water/seawaterNot
relevant<Not Applicable> <Not Applicable>

This is not relevant because Avaya does not discharge water to brackish surface water/seawater.

GroundwaterNot
relevant<Not Applicable> <Not Applicable>

This is not relevant because Avaya does not discharge water to groundwater.

Third-party
destinations

Relevant

126

This is relevant because Avaya’s water discharges go to third-party destinations, such as municipal wastewater plants andpublic/private utilities. Water discharges decreased by 34% from 2019-2020.

Much lower

W1.4(W1.4) Do you engage with your value chain on water-related issues?
Yes, our suppliers
Yes, our customers or other value chain partners

W1.4a

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(W1.4a) What proportion of suppliers do you request to report on their water use, risks and/or management information and what proportion of your procurement
spend does this represent?
Row 1% of suppliers by number
1-25% of total procurement spend
51-75
Rationale for this coverage
As a member of the Responsible Business Alliance (RBA), Avaya adopted the RBA Code of Conduct, which includes environmental-related requirements including water
management. Avaya requires its direct Tier 1 suppliers to adhere to the RBA Code of Conduct by including it in our contracts. Approximately 8% of our total suppliers are in
the RBA online tool; these suppliers account for 53% of our FY20 total procurement spend.
Impact of the engagement and measures of successInformation that is requested from our suppliers includes water management, wastewater management, sanitation and hygiene, and pollution prevention practices through
RBA online audits. This information is used within the company to audit our suppliers to ensure compliance with the Code and minimize supply chain risk. Measures ofsuccess include: an increased number of suppliers in the electronics industry adopting the RBA Code of Conduct; an increased number of suppliers passing audits; andreduced number of findings resulting from supplier audits.
Comment

W1.4b(W1.4b) Provide details of any other water-related supplier engagement activity.
Type of engagement
Onboarding & compliance
Details of engagement
Requirement to adhere to our code of conduct regarding water stewardship and management% of suppliers by number
76-100% of total procurement spend
76-100
Rationale for the coverage of your engagement
As a member of the Responsible Business Alliance (RBA), Avaya adopted the RBA Code of Conduct, which includes requirements related to water stewardship andmanagement. Avaya requires its direct Tier 1 suppliers to adhere to the RBA Code of Conduct by including it in our contracts. Avaya’s direct Tier 1 suppliers account for
approximately 96% of total suppliers and total procurement spend in FY20.
Impact of the engagement and measures of success
By requiring our direct Tier 1 suppliers to adhere to the RBA Code of Conduct, Avaya is promoting environmental responsibility in the electronics supply chain and reducing
our supply chain water risk. Avaya reserves the right to audit our suppliers to ensure compliance with the Code. Measures of success include: an increased number ofsuppliers in the electronics industry adopting the RBA Code of Conduct; an increased number of suppliers passing audits; and reduced number of findings resulting fromsupplier audits.
Comment

W1.4c(W1.4c) What is your organization’s rationale and strategy for prioritizing engagements with customers or other partners in its value chain?
Avaya engages with its customers on climate- and water-related issues. Avaya publishes an annual Corporate Responsibility Report and includes information on our
Corporate Responsibility website regarding our environmental commitments, goals, and initiatives, including our efforts to address the issue of water pollution by reducing
single-use plastic packaging and supporting employee volunteering. In addition, Avaya engages with its customers directly by responding to customer requests throughout
the year on our environmental performance and corporate responsibility initiatives.

Avaya improves its relationship with its customers by being transparent and sharing information on our environmental initiatives through various mechanisms. Avaya
publishes its annual CDP Water Questionnaire and water use data publicly on our website. We also respond to customer questionnaires, which can include water-related
questions, and are also scored by ESG rating and ranking schemes such as EcoVadis, CDP, and ISS. An important measure of success is improving our scores for ESG
rating and rankings, which are often shared with our customers and other stakeholders.

W2. Business impacts

W2.1(W2.1) Has your organization experienced any detrimental water-related impacts?
No

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W2.2(W2.2) In the reporting year, was your organization subject to any fines, enforcement orders, and/or other penalties for water-related regulatory violations?
No

W3. Procedures

W3.3(W3.3) Does your organization undertake a water-related risk assessment?
Yes, water-related risks are assessed

W3.3a

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(W3.3a) Select the options that best describe your procedures for identifying and assessing water-related risks.
Direct operations
Coverage
Full
Risk assessment procedure
Water risks are assessed as part of other company-wide risk assessment system
Frequency of assessment
Annually
How far into the future are risks considered?
More than 6 years
Type of tools and methods usedTools on the market
Enterprise Risk Management
Tools and methods used
WRI Aqueduct
Comment
Water risks, such as flooding and sea level rise, are assessed as part of Avaya’s annual company-wide risk management process. In addition, risks are assessed using the
WRI Aqueduct tool, which includes projected changes in water stress in regions around the world from now to the year 2040.
Supply chain
Coverage
PartialRisk assessment procedure
Water risks are assessed as part of other company-wide risk assessment system
Frequency of assessment
Annually
How far into the future are risks considered?
1 to 3 years
Type of tools and methods usedTools on the market
Tools and methods used
Other, please specify (Responsible Business Alliance (RBA) online tool)
Comment
Supply chain risks are evaluated through the RBA online tool. As an RBA member, Avaya receives access to audit reports and self-assessment questionnaires for some ofits direct Tier 1 suppliers, which enable us to monitor and assess water risks.
Other stages of the value chain
Coverage
None
Risk assessment procedure<Not Applicable>
Frequency of assessment<Not Applicable>
How far into the future are risks considered?
<Not Applicable>
Type of tools and methods used
<Not Applicable>
Tools and methods used
<Not Applicable>
Comment

W3.3b

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(W3.3b) Which of the following contextual issues are considered in your organization’s water-related risk assessments?
Relevance Please explain&
inclusion
Water availability at abasin/catchment level

Relevant,
alwaysincluded

Avaya considers water availability when managing its real estate footprint. When evaluating locations for new facilities, Avaya Real Estate ensures there is adequate cleanwater available for essential needs such as sanitation, hygiene, heating, and cooling. In addition, Avaya monitors current and future water availability and quality for its existing
locations using the WRI Aqueduct tool.

Water quality at abasin/catchment level

Relevant,
alwaysincluded

Avaya considers water quality and supply when managing its real estate footprint. When evaluating locations for new facilities, Avaya Real Estate ensures there is adequate
clean water available for essential needs such as sanitation, hygiene, heating, and cooling. In addition, Avaya monitors current and future water availability and quality for its
existing locations using the WRI Aqueduct tool.

Stakeholder conflicts
concerning water
resources at abasin/catchment level

Not
Avaya purchases its water from local utilities, so stakeholder conflicts concerning water resources is not relevant. Looking ahead, we do not anticipate this issue becoming
relevant,
relevant.
explanation
provided

Implications of wateron your key
commodities/raw
materials

Relevant,
alwaysincluded

Avaya considers implications of water on our key commodities and raw materials as part our risk assessment using the Responsible Business Alliance (RBA) online tool.
Through the tool, Avaya requests information from our suppliers on their water stewardship and management along with other environmental practices such as energy, carbon
emissions, and waste. Avaya then evaluates the information to understand, track, and mitigate our supply chain risk, including risks relating to water.

Water-related
regulatory frameworks

Relevant,
alwaysincluded

Legal and regulatory risks are evaluated annually as part of Avaya’s company-wide risk assessment and as part of the WRI Aqueduct tool. Avaya could face legal risks if wefail to comply with environmental laws and regulations, so we monitor current and emerging regulatory requirements in the jurisdictions where our facilities are located. We
have not experienced a significant impact on our business due to water-related regulations, and due to the nature and scope of our water use, we do not anticipate any
material impacts on our business in the future.

Status of ecosystems
and habitats

Relevant,
alwaysincluded

Avaya uses the WRI Aqueduct tool to evaluate water risks annually. The tool provides data on the percentage of threatened amphibians, which serve as a proxy for ecosystem
health and vulnerability. Based on this data, Avaya is able to consider the status of ecosystems and habitats in our major locations around the world as part of our risk
assessment.

Access to fullyfunctioning, safely
managed WASH
services for all
employees

Relevant,
alwaysincluded

All Avaya facilities are required to have fully-functioning, safely managed WASH services (i.e. water, sanitation, and hygiene facilities). Avaya monitors water availability/quality(and as such access to WASH services) through the WRI Aqueduct tool on an annual basis. In addition, Avaya has internal processes, such as inspections, to ensure
maintenance of WASH services across our facilities.

Other contextual
issues, please specify

Not
considered

W3.3c

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(W3.3c) Which of the following stakeholders are considered in your organization’s water-related risk assessments?
Relevance Please explain&
inclusion
Customers

Relevant,
alwaysincluded

Avaya continually works towards understanding and fulfilling our customer wants and needs. Therefore, customers are included in our water-related risk assessments. Avaya engages
with its customers on environmental issues and keeps them informed on our policies, practices, and programs to reduce our environmental footprint. For example, Avaya regularly
receives and responds to customer questionnaires, which include, among other things, questions related to our water stewardship and management. In addition, Avaya publishes anannual Corporate Responsibility report, communicates with customers through social media, and makes our environmental and corporate responsibility policies available on our
website. Risks that are evaluated include reputational harm from failure to take action on water issues, and service interruptions or damage from extreme weather or climate change(flooding, drought, sea level rise) that would impact our ability to serve our customers. We expect customers to be more relevant in the future as customer demand for corporate
responsibility and climate action increases.

Employees

Relevant,
alwaysincluded

Avaya is committed to providing a safe and healthy work environment for our employees and as such, employees are included in our water-related risk assessments. Access toadequate, clean water at our facilities is a necessity for our employees; water is required for restrooms, drinking fountains, and cleaning to maintain proper sanitation and hygiene. If
we did not have access to clean water for our employees, we would not be able to operate our facilities which would result in financial losses and service interruptions to ourcustomers. Avaya engages with its employees on sustainability issues, including water, through our annual Corporate Responsibility Report and internal communications. We expect
customers to continue to be a relevant stakeholder in the future since we are firm in our commitment to providing a safe and healthy work environment.

Investors

Relevant,
alwaysincluded

There is increasing investor interest on the environmental, social, and governance performance of companies, which includes water-related issues. Investors are a key stakeholder for
Avaya and therefore included in our water-related risk assessments. Failure to take action on water-related issues could result in reputational harm and impact our position withinvestors. Avaya discloses its environmental practices by posting its annual Corporate Responsibility Report and environmental policies on its website. We also respond to investordriven CSR questionnaires throughout the year to report on our environmental performance. We expect that investor interest of our environmental performance will continue toincrease in the future as the need for climate change mitigation intensifies.

Local
communities

Relevant,
alwaysincluded

Avaya believes it is our responsibility to make the world a better place and part of that is positively impacting local communities in which we operate. Avaya engages with local
communities through employee-led volunteer efforts throughout the year, supporting issues, including but not limited to ocean pollution. We also use the WRI Aqueduct tool to factor
local communities into our water risk assessments and analyze which communities are experiencing the highest water risk around the world.

NGOs

Relevant,
alwaysincluded

Avaya partners with various NGOs on its corporate responsibility and environmental, health and safety initiatives; therefore, NGOs are included in our water-related risk assessments.
For example, Avaya is a member of the Responsible Business Alliance (RBA), the world’s largest industry coalition dedicated to corporate social responsibility in global supply chains.
As an RBA member, Avaya adopted the RBA Code of Conduct, which includes requirements around water management and stewardship, and requires our direct Tier 1 suppliers to
do the same. We expect NGOs to remain a relevant stakeholder since they help us maintain oversight of water-related issues in our supply chain.

Other water
Not
Avaya sources its water from municipalities, so Avaya does not engage with other water uses at a basin/catchment level.
users at arelevant,
basin/catchment explanationlevel
provided
Regulators

Relevant,
alwaysincludedRiver basin
management
authorities

Not
Avaya does not engage with river basin management authorities, so they are not included in our water-related risk assessment at this time.
relevant,
explanation
provided

Statutory
special interest
groups at a
local level

Not
CDP defines statutory special interest groups as any body or organization which the company is obliged to consult with on water issues due to a statutory or regulatory requirement.
relevant,
Avaya does not engage with statutory special interest groups, so they are not included in our water-related risk assessments.
explanation
provided

Suppliers

Relevant,
alwaysincluded

Water utilities at Relevant,a local level
alwaysincluded
Other
stakeholder,please specify

Legal and regulatory risks are evaluated annually as a part of Avaya’s company-wide risk assessment. Avaya could face legal risks if we fail to comply with environmental laws,
responsibly source materials in our supply chain, or sufficiently disclose our material financial risks. If Avaya failed to comply with laws, it could impact our company financially throughincreased costs and reduced demand for our products and services resulting from fines and judgments.

Supply chain risks are evaluated annually as a part of Avaya’s company-wide risk assessment. Avaya engages with its direct Tier 1 suppliers and monitors their compliance withwater-related issues through the Responsible Business Alliance (RBA) online tool.
Water utilities are included in Avaya’s water-related risk assessment because Avaya relies on utilities for adequate water supply for its facilities around the world. A service interruption
in our water supply would impact Avaya’s ability to operate the affected facility; this could impact our ability to serve our customers, leading to decreased revenues and productivity.
We expect utilities to remain a relevant stakeholder because we will continue to source our water from them in the future.

Not
considered

W3.3d(W3.3d) Describe your organization’s process for identifying, assessing, and responding to water-related risks within your direct operations and other stages ofyour value chain.
Avaya uses an integrated, cross functional and company-wide risk management process to evaluate climate change risks and opportunities – including water-related risks,such as extreme weather events – on an annual basis. Avaya Corporate Responsibility/EHS works directly with the business continuity and real estate team to evaluate,
assess, and mitigate risks that impact our facilities around the world. The risk assessment is then reviewed and approved by the Vice President & Deputy General Counsel.

The scope of the risk management process includes, but is not limited to, the following: upcoming regulations in the countries where we operate and sell products, customer
behavior changes and expectations, reputational risks for not taking action on environmental issues, and weather-related changes. Risks are assessed in the short (0-3years), medium (3-10 years), and long-term horizons (10-30 years). Risks and opportunities are assessed at a company level, regional level and at an asset level.
Additionally, with facilities across the globe, climate change risks and opportunities are assessed in terms of where our facilities are located and how our global operations
could be impacted by severe weather such as flooding.

W4. Risks and opportunities

W4.1(W4.1) Have you identified any inherent water-related risks with the potential to have a substantive financial or strategic impact on your business?
Yes, both in direct operations and the rest of our value chain

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W4.1a(W4.1a) How does your organization define substantive financial or strategic impact on your business?
Avaya considers a risk to be substantive if it has the potential to have a material compliance/regulatory, financial, operational, reputational, or customer service impact. To
determine whether an identified risk or opportunity is considered substantive, we compare its impact to Avaya’s annual revenue and other related thresholds, which include:
severity of legal and compliance ramifications (e.g. fines, penalties, lawsuits); length, extent, and degree of media coverage, the impact on our ability to successfully deliverproducts and services to our customers; the amount of time needed to recover from reputational harm; and impact on earnings. The impacts of risks and opportunities are
rated on a scale of “low”, “medium”, and “high” based on established criteria, and the highest valued impact is the one that drives the overall impact rating. Examples of low
impacts include a financial impact of less than $1 million, or a minimal operational impact that does not affect other processes or facilities. Examples of medium impacts
include negative, but limited media attention or an event that affects customer confidence. Example of high impacts include severe regulatory sanctions, negative attention
that reaches a wide geographic area or extends internationally, or loss of current or future business. Based on this assessment, we map high priority risks and opportunities,
determine ownership, and work collaboratively to develop mitigation strategies and monitoring.

An example of a substantive impact is service interruptions or delays caused by extreme weather events. To provide service to our customers, we utilize data center hosting
facilities located in the United States and Europe, as well as in our Asia Pacific, Central America and Latin America regions. We also use facilities provided by Google,
Amazon and Microsoft as we migrate to cloud solutions. We do not control the operation of these facilities, and they are vulnerable to service interruptions or damage fromfloods, earthquakes, fires, power loss, telecommunications failures and similar events. They may also be subject to acts of vandalism or terrorism, sabotage, similar
misconduct and/or human error. Moreover, if any of these data centers and networks cease operations, we would need to migrate our solutions and our customers to otherproviders. The occurrence of these or other unanticipated problems at these facilities could result in lengthy interruptions in the ability to use our solutions efficiently or at all,which could harm our business, operating results and financial condition.

W4.1b(W4.1b) What is the total number of facilities exposed to water risks with the potential to have a substantive financial or strategic impact on your business, andwhat proportion of your company-wide facilities does this represent?
Total
number of
facilities
exposedto waterrisk
Row 101%
Comment
companywide
facilities
this
represents
1-25

Avaya uses the WRI Aqueduct tool to evaluate the number of our facilities exposed to water risks around the world. The tool maps indicators of water-related risks around the world,
including degree of physical risks, flood occurrence, and drought severity. Based on this data, the tool combines indicator scores to generate an overall water risk, as follows low (01), low to medium (2-3), medium to high (4-9), high (10-27), and extremely high (>27). Avaya does not use a significant amount of water; therefore, only sites marked as “extremelyhigh” risk are considered to have a potential substantive impact on our business. In 2020, 10 facilities were in regions with extremely high water risk, representing 9% of our total
facilities.

W4.1c(W4.1c) By river basin, what is the number and proportion of facilities exposed to water risks that could have a substantive financial or strategic impact on yourbusiness, and what is the potential business impact associated with those facilities?
Country/Area & River basin
India

Ganges - Brahmaputra

Number of facilities exposed to water risk
3
% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
India

Other, please specify (India East Coast)

Number of facilities exposed to water risk

CDP

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2% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
China

Other, please specify (Ziva He, Interior)

Number of facilities exposed to water risk
2% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment
Country/Area & River basin
India

Krishna

Number of facilities exposed to water risk
3
% company-wide facilities this represents
1-25
Production value for the metals & mining activities associated with these facilities<Not Applicable>% company’s annual electricity generation that could be affected by these facilities<Not Applicable>% company’s global oil & gas production volume that could be affected by these facilities<Not Applicable>% company’s total global revenue that could be affected
1-10
Comment

W4.2(W4.2) Provide details of identified risks in your direct operations with the potential to have a substantive financial or strategic impact on your business, and yourresponse to those risks.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))

Type of risk & Primary risk driver
Physical

CDP

Flooding

Page 12 of 31

Primary potential impact
Impact on company assets
Company-specific description
Our worldwide operations, and those of our contract manufacturers and outsourced service providers, are vulnerable to interruption from flooding. For instance, ourcorporate headquarters in Durham, North Carolina is vulnerable to damage from flooding. If any disaster were to occur, our ability and the ability of our contract
manufacturers and outsourced service providers to operate could be seriously impaired and we could experience harm to our business, operating results and financial
condition. Because our ability to attract and retain customers depends on our ability to provide customers with highly reliable service, even minor interruptions in ouroperations could harm our reputation as a reliable solutions provider. In addition, the coverage or limits of our business interruption insurance may not be sufficient tocompensate for any losses or damages that may occur.
Timeframe
4-6 years
Magnitude of potential impact
Medium-low
Likelihood
More likely than not
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
5000000
Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If one of Avaya’s facilities was located in an area impacted by flooding, there is a potential for physical damage to the building. For example, if Avaya’s headquarters in
Durham, North Carolina was impacted by flooding, the financial impact would be approximately $5 million based on the value of the building contents. Avaya’s business
continuity team assesses the real estate asset values of its portfolio against current market rates to calculate the risk.
Primary response to risk
Amend the Business Continuity Plan
Description of response
Avaya Corporate Security and Business Continuity has developed location-based risk assessments for facilities with more than 50 people that cover physical risks, which
includes flooding, extreme weather, and natural disasters. Based on the risk assessments, the Corporate Security and Business Continuity team develops management
plans that are comprehensive in scope; for example, if a disruption occurs in one location, other facilities can provide ongoing support and/or production. In addition, Avaya
conducts annual reviews with our sourcing team/supply chain to maintain what is considered appropriate levels of coverage at the time of policy renewals, and may be
adjusted as needs or conditions fluctuate. The exposure data collection process continues to evolve as we continually seek quality data to maintain comprehensive
coverage levels.
Cost of response0
Explanation of cost of response
The Avaya Corporate Security and Business Continuity program is a core part of our business; therefore, we do not consider it to incur an additional cost.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))

Type of risk & Primary risk driver
PhysicalSevere weather events

Primary potential impact
Impact on company assets
Company-specific description
Our operations and those of our contract manufacturers and outsourced service providers are vulnerable to interruption by severe weather events, such as hurricanes andwildfires, at our global locations. For instance, our headquarters in Durham could be vulnerable to damage from severe weather events such as hurricanes. If a severe
weather event were to occur, our ability and the ability of our contract manufacturers and outsourced service providers to operate could be seriously impaired and we could
experience harm to our business, operating results and financial condition. In addition, the coverage or limits of our business interruption insurance may not insufficient tocompensate for any losses or damages that may occur.
Timeframe
4-6 years
Magnitude of potential impact
Medium-low
Likelihood
More likely than not
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
5000000
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Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If one of Avaya’s facilities was located in an area impacted by an extreme weather event, there is a potential for physical damage to the building. For example, if Avaya’s
headquarters in Durham, North Carolina was impacted by severe weather, the financial impact would be approximately $5 million based on the value of the building
contents. Avaya’s business continuity team assesses the real estate asset values of its portfolio against current market rates to calculate the risk.
Primary response to risk
Amend the Business Continuity Plan
Description of response
Avaya Corporate Security and Business Continuity has developed location-based risk assessments for facilities with more than 50 people that cover physical risks, which
includes extreme weather, flooding, and natural disasters. Based on the risk assessments, the Corporate Security and Business Continuity team develops management
plans that are comprehensive in scope; for example, if a severe weather event occurs in one location, other facilities can provide ongoing support and/or production. In
addition, Avaya conducts annual reviews with our sourcing team/supply chain to maintain what is considered appropriate levels of coverage at the time of policy renewals,
and may be adjusted as needs or conditions fluctuate. The exposure data collection process continues to evolve as we continually seek quality data to maintaincomprehensive coverage levels.
Cost of response0
Explanation of cost of response
The Avaya Corporate Security and Business Continuity program is a core part of our business; therefore, we do not consider it to incur an additional cost.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))

Type of risk & Primary risk driver
Reputation & markets

Increased stakeholder concern or negative stakeholder feedback

Primary potential impact
Brand damage
Company-specific description
Avaya is experiencing increasing demand from our stakeholders, including our customers, partners, investors, suppliers, employees and the public to address climatechange and implement measures to reduce our environmental impact. Failure to take action, demonstrate leadership, or comply with climate change developments canimpact the Avaya brand and reputation. For example, Avaya is evaluated by several ESG ratings and rankings organizations and data aggregators (e.g. CDP, ISS, andEcoVadis) with respect to ESG initiatives and performance, including water management, and our results are publicly available. Companies that fail to act or be transparent
about their climate-related initiatives receive poor grades and are vulnerable to reputational harm.
Timeframe
1-3 years
Magnitude of potential impact
MediumLikelihood
Unlikely
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28730000
Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If Avaya‘s reputation was negatively impacted due to lack of lack of commitment or action towards water-related issues, it could impact our relationship with our customers
and therefore our revenue. In a hypothetical scenario, we analyze how a 1% decrease in our revenue would impact our business. Avaya’s FY20 revenue was $2.873
billion; if our revenue decreased by 1% due to reputational harm, it would result in a loss of $28,730,000.
Primary response to risk
Engage with customers
Description of response
Avaya demonstrates action towards water-related issues by completing the CDP Water Questionnaire annually. In addition, we track our water consumption across ourfacilities, where data is available. We disclose our water consumption on our Corporate Responsibility website and continue to explore opportunities to reduce water usage
and improve efficiencies.
Cost of response0
Explanation of cost of response
Managing our water-related and environmental issues are a core part of our business; therefore, we do not consider it to incur an additional cost of management.
CDP

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W4.2a(W4.2a) Provide details of risks identified within your value chain (beyond direct operations) with the potential to have a substantive financial or strategic impact
on your business, and your response to those risks.
Country/Area & River basin
United States of America

Other, please specify (Global (company-wide))Stage of value chain
Supply chain
Type of risk & Primary risk driver
PhysicalSevere weather events

Primary potential impact
Supply chain disruption
Company-specific description
Our cloud-based solutions rely on uninterrupted connection to the Internet through data centers and networks. To provide such service for our customers, we utilize data
center hosting facilities located in the United States and Europe, as well as in our Asia Pacific region and our Central America and Latin America region. We also use
facilities provided by Google, Amazon and Microsoft as we migrate to cloud solutions. We do not control the operation of these facilities, and they are vulnerable to service
interruptions or damage from floods, earthquakes, fires, power loss, telecommunications failures and similar events. The occurrence of these or other unanticipatedproblems at these facilities could result in lengthy interruptions in the ability to use our solutions efficiently or at all, which could harm our business, operating results andfinancial condition.
Timeframe
4-6 years
Magnitude of potential impact
Medium-low
Likelihood
More likely than not
Are you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28730000
Potential financial impact figure - minimum (currency)<Not Applicable>
Potential financial impact figure - maximum (currency)<Not Applicable>
Explanation of financial impact
If one of Avaya’s data center facilities experienced service interruptions or damage from a severe weather event, it may have an impact on our revenues from reduced
services or operations. In a hypothetical scenario, we estimate how a 1% change in our revenue would impact us financially. Avaya’s FY19 revenue was $2.873 billion; if
our revenue decreased by 1% due to supply chain disruption, it would result in a loss of $28,730,000
Primary response to risk
Direct operations

Include in Business Continuity Plan

Description of response
Avaya has a Disaster Recover Planning Program that supports risk management and mitigation at Avaya data center locations. Our IT team interfaces with otherdepartments such as Business Continuity and Operations to provide technology recovery solutions if a service interruption were to occur. Critical servers, applications, anddatabases are backed up daily locally or replicated/mirrored offsite to a remote internal location. Additionally, Avaya implements various risk mitigation strategies at critical
data centers including battery backups, diesel generators, fire safety, and security.
Cost of response0
Explanation of cost of response
The Avaya Corporate Security and Business Continuity program is a core part of our business; therefore, we do not consider it to incur an additional cost.

W4.3(W4.3) Have you identified any water-related opportunities with the potential to have a substantive financial or strategic impact on your business?
Yes, we have identified opportunities, and some/all are being realized

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W4.3a(W4.3a) Provide details of opportunities currently being realized that could have a substantive financial or strategic impact on your business.
Type of opportunity
Products and services
Primary water-related opportunity
Increased sales of existing products/services
Company-specific description & strategy to realize opportunity
With growing awareness of climate change and more extreme weather events, more companies are looking for work-from-anywhere solutions that support collaborationand productivity while mitigating the risk of business disruptions. This year, COVID-19 forced businesses to change at a scale and pace never seen before. Avaya enabledmore than 2 million new remote workers during this time with licenses for their employers, including education and essential workers in healthcare. A significant number oforganizations report that they plan to allow their employees to work remotely at least part of the time upon reopening from the pandemic, which creates an opportunity for
Avaya to realize increased sales of our unified communications solutions.
Estimated timeframe for realization
1 to 3 years
Magnitude of potential financial impact
MediumAre you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28730000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact
Avaya has the opportunity to increase revenue by selling more of our existing products and services that enable companies to work-from-anywhere. In a hypotheticalscenario, we analyze how a 1% increase in our revenue would impact our business. Avaya’s FY20 revenue was $2.873 billion; if our revenue increased by 1% due toincreased sales of our existing products and services, it would result in a gain of $28,730,000.
Type of opportunity
Markets
Primary water-related opportunity
Increased brand value
Company-specific description & strategy to realize opportunity
Avaya is experiencing increasing demand from stakeholders – such as customers, investors, stakeholders, and the public – to reduce our environmental impact. Avaya isscored by a number of ESG ratings and rankings such as CDP, ISS, and EcoVadis, which include questions relating to water management, and our results are available tocustomers and investors. If Avaya continually improves its disclosure and transparency around water-related issues, we could earn better scores for ESG ratings andrankings which could increase our brand value.
Estimated timeframe for realization
1 to 3 years
Magnitude of potential financial impact
MediumAre you able to provide a potential financial impact figure?
Yes, a single figure estimate
Potential financial impact figure (currency)
28730000
Potential financial impact figure – minimum (currency)<Not Applicable>
Potential financial impact figure – maximum (currency)<Not Applicable>
Explanation of financial impact
Avaya could increase our brand value by improving our performance in ESG ratings and rankings, which are important to our customers. If Avaya continually improves our
performance, we may experience greater demand for our products and services from our customers. In a hypothetical scenario, we analyze how a 1% increase in ourrevenue would impact our business. Avaya’s FY20 revenue was $2.873 billion; if our revenue increased by 1%, it would result in a gain of $28,730,000.

W5. Facility-level water accounting

W5.1(W5.1) For each facility referenced in W4.1c, provide coordinates, water accounting data, and a comparison with the previous reporting year.
CDP

Page 16 of 31

Facility reference number
Facility 1
Facility name (optional)
Bangalore (AMR Tech Park)Country/Area & River basin
India

Other, please specify (India East Coast)

Latitude12.899553
Longitude
77.631424
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
2.13
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
2.13
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
2.13
Total water discharges at this facility (megaliters/year)
2.13
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
2.13
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 2
Facility name (optional)
Beijing (Golder Plaza)Country/Area & River basin
China

Other, please specify (Ziya He, Interior)

Latitude
CDP

Page 17 of 31

39.972929
Longitude
116.365646
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.03
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.03
Total water discharges at this facility (megaliters/year)
0.03
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.03
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 3
Facility name (optional)
Beijing (Sales)Country/Area & River basin
China

Other, please specify (Ziya He, Interior)

Latitude39.9089
Longitude
116.413191
Located in area with water stress
Please selectPrimary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
CDP

Page 18 of 31

Total water withdrawals at this facility (megaliters/year)
0.59
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.59
Total water discharges at this facility (megaliters/year)
0.59
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.59
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 4
Facility name (optional)
ChennaiCountry/Area & River basin
India

Other, please specify (India East Coast)

Latitude13.033166
Longitude
80.244267
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.03
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater
0

CDP

Page 19 of 31

Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.03
Total water discharges at this facility (megaliters/year)
0.03
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.03
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 5
Facility name (optional)
GurgaonCountry/Area & River basin
India

Ganges - Brahmaputra

Latitude28.482418
Longitude
77.103044
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.58
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.58

CDP

Page 20 of 31

Total water discharges at this facility (megaliters/year)
0.58
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.58
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 6
Facility name (optional)
Gurgaon (DXC)
Country/Area & River basin
India

Ganges - Brahmaputra

Latitude28.482418
Longitude
77.103044
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.4
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.4
Total water discharges at this facility (megaliters/year)
0.4
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater
0

CDP

Page 21 of 31

Discharges to groundwater0
Discharges to third party destinations
0.4
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 7
Facility name (optional)
Gurgaon (Spoken)
Country/Area & River basin
India

Ganges - Brahmaputra

Latitude28.482418
Longitude
77.103044
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
0.12
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
0.12
Total water discharges at this facility (megaliters/year)
0.12
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
0.12
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same

CDP

Page 22 of 31

Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 8
Facility name (optional)
HyderabadCountry/Area & River basin
India

Krishna

Latitude17.434777
Longitude
78.384866
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
2.6
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
2.6
Total water discharges at this facility (megaliters/year)
2.6
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
2.6
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 9
Facility name (optional)
Pune - Tower 3
Country/Area & River basin

CDP

Page 23 of 31

IndiaKrishna

Latitude18.53368
Longitude
73.85746
Located in area with water stress
Yes
Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
1.05
Comparison of total withdrawals with previous reporting year
About the same
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
1.05
Total water discharges at this facility (megaliters/year)
1.05
Comparison of total discharges with previous reporting year
About the same
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
1.05
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.
Facility reference number
Facility 10
Facility name (optional)
Pune - Tower 11
Country/Area & River basin
India

Krishna

Latitude18.53368
Longitude
73.85746
Located in area with water stress
Yes

CDP

Page 24 of 31

Primary power generation source for your electricity generation at this facility<Not Applicable>
Oil & gas sector business division<Not Applicable>
Total water withdrawals at this facility (megaliters/year)
2.86
Comparison of total withdrawals with previous reporting year
Lower
Withdrawals from fresh surface water, including rainwater, water from wetlands, rivers and lakes
0
Withdrawals from brackish surface water/seawater0
Withdrawals from groundwater - renewable0
Withdrawals from groundwater - non-renewable0
Withdrawals from produced/entrained water0
Withdrawals from third party sources
2.86
Total water discharges at this facility (megaliters/year)
2.86
Comparison of total discharges with previous reporting year
Lower
Discharges to fresh surface water0
Discharges to brackish surface water/seawater0
Discharges to groundwater0
Discharges to third party destinations
2.86
Total water consumption at this facility (megaliters/year)
0Comparison of total consumption with previous reporting year
About the same
Please explain
Avaya withdraws water from third-party sources (utilities). Avaya’s water discharges also go to third-party destinations such as municipal wastewater plants andpublic/private utilities.

W5.1a

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(W5.1a) For the facilities referenced in W5.1, what proportion of water accounting data has been externally verified?
Water withdrawals – total volumes% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water withdrawals – volume by source% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water withdrawals – quality% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharges – total volumes% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharges – volume by destination% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharges – volume by treatment method% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharge quality – quality by standard effluent parameters% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water discharge quality – temperature% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water consumption – total volume% verified
Not verified
What standard and methodology was used?
<Not Applicable>
Water recycled/reused% verified
Not verified
What standard and methodology was used?
<Not Applicable>

W6. Governance

W6.1

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(W6.1) Does your organization have a water policy?
No

W6.2(W6.2) Is there board level oversight of water-related issues within your organization?
Yes

W6.2a
(W6.2a) Identify the position(s) (do not include any names) of the individual(s) on the board with responsibility for water-related issues.
Position Please explainofindividual
Chief
Executive
Officer(CEO)

The Chief Executive Officer (CEO) is responsible for managing the overall operations and resources of Avaya, acting as the main point of communication between the board of directors (the Board) andcorporate operations and leading the development of Avaya’s long and near-term strategy, including a commitment to doing our part to combat climate change, meeting the needs of our partners,
customers and employees and improving the communities where we live and work. Examples of Avaya programs and initiatives that mitigate our impact on the environment and water resources
include: • Avaya’s Design for Environment program, which implements environmental product designs and identifies pollution prevention opportunities through the life cycle of our products; •Compliance with corporate policies such as the Supplier Code of Conduct, which includes requirements around water stewardship and management; and • Avaya’s climate change strategy, which is
focused on reducing our environmental impact and conserving resources.

BoardAvaya’s business and affairs are managed under the direction of the board of directors (the Board), which is currently composed of eight people. The Board has ultimate oversight and responsibility for
level
the Company’s risk management process, with different independent board committees overseeing specific areas and topics. The Nominating and Corporate Governance (NCG) Committee iscommittee responsible for, among other things, monitoring environmental social and governance (“ESG”) initiatives and performance. The NCG Committee meets periodically, but at least once a year. The dutiesof the NCG Committee include monitoring progress of the Company’s ESG initiatives and performance regarding, among other things, climate change, environmental protection and sustainability,
employee health, safety and wellness, responsible business practices, corporate social responsibility programs, diversity, equity, inclusion and belonging, to ensure that such initiatives andperformance are consistent with the Company’s long-term strategic objectives and good corporate citizenship.

W6.2b(W6.2b) Provide further details on the board’s oversight of water-related issues.
Frequency that Governancewater-related mechanisms
issues are ainto whichscheduledwater-related
agenda item
issues areintegrated
Row Scheduled Monitoring1
some meetings implementationand performance
Reviewing andguiding corporate
responsibility
strategy

Please explain

The NCG Committee of the Board briefs the Board at least annually on Avaya’s ESG initiatives and performance. The NCG Committee meets periodically, but at least
once a year. The duties of the NCG Committee include monitoring progress of the Company’s ESG initiatives and performance regarding, among other things, climatechange, environmental protection and sustainability, employee health, safety and wellness, responsible business practices, corporate social responsibility programs,
diversity, equity, inclusion and belonging, to ensure that such initiatives and performance are consistent with the Company’s long-term strategic objectives and good
corporate citizenship.

W6.3(W6.3) Provide the highest management-level position(s) or committee(s) with responsibility for water-related issues (do not include the names of individuals).
Name of the position(s) and/or committee(s)Other C-Suite Officer, please specify (Chief Administrative Officer and General Counsel (CAO & GC))
Responsibility
Both assessing and managing water-related risks and opportunities
Frequency of reporting to the board on water-related issues
Not reported to board
Please explain
Responsibility for water-related issues lies with the Chief Administrative Officer and General Counsel (CAO & GC), a direct report to the CEO. Among other things, the CAO& GC heads the law department, which is focused on compliance and risk management and includes the Environmental, Health, and Safety (EHS), Corporate
Responsibility, and Philanthropy groups. The CAO & GC meets with the Director of ESG on a quarterly basis or more frequently, as needed, and is briefed on Avaya’s
environment, social, and governance strategy and performance, including climate-related issues. The CAO & GC has direct oversight and ultimate decision-making withregards to Avaya’s corporate responsibility strategy, programs and policies, sustainability goals, and management processes. For example, our annual Corporate
Responsibility Report and corporate responsibility related programs and initiatives, including carbon emission reduction goals, and relevant budgets are reviewed andapproved by the CAO & GC.

W6.4

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(W6.4) Do you provide incentives to C-suite employees or board members for the management of water-related issues?
Provide incentives for management of water-related issues
Row 1

Comment

Yes

W6.4a(W6.4a) What incentives are provided to C-suite employees or board members for the management of water-related issues (do not include the names ofindividuals)?
Performance indicator

Please explain

Monetary Other, please specify (VP & DGC
rewardand Director of ESG &Philanthropy)Role(s) entitled to incentive

Other, please specify (Success of
Avaya Corporate Responsibility
Program)Annual bonuses and performance ratings are linked to the success of the law program, which includes maintaining andachieving Avaya’s environmental commitments, goals and initiatives through our Corporate Responsibility Program.

NonPlease selectmonetary
rewardPlease selectW6.5(W6.5) Do you engage in activities that could either directly or indirectly influence public policy on water through any of the following?
Yes, trade associations
Yes, other

W6.5a(W6.5a) What processes do you have in place to ensure that all of your direct and indirect activities seeking to influence policy are consistent with your water
policy/water commitments?
Avaya’s Law Team includes personnel who monitor, review, and provide legal advice on current and emerging policies that are applicable to our business. Avaya’s Director of
ESG meets monthly with regulatory review personnel to exchange information and receive guidance to ensure our activities that influence policy are consistent with Avaya’s
overall Corporate Responsibility strategy. In addition, quarterly meetings are held with Avaya management to review our business activities and ensure consistency withclimate change/water strategy and objectives.

W6.6(W6.6) Did your organization include information about its response to water-related risks in its most recent mainstream financial report?
Yes (you may attach the report - this is optional)
Avaya FY20 10-K Report.pdf

W7. Business strategy

W7.1(W7.1) Are water-related issues integrated into any aspects of your long-term strategic business plan, and if so how?
Are water-related issues LongPlease explain
integrated?
term
time
horizon(years)CDP

Long-termbusiness
objectives

No, water-related issues
were reviewed but notconsidered as
strategically
relevant/significant

5-10

Avaya’s facilities do not require significant amounts of water to operate and we outsource our product manufacturing; therefore, we do not consider water-related
issues to be material to our business at this time. We do not expect this will change in the future because the nature of our business, operations, and supply chain
will not require significant quantities of water. However, Avaya is committed to continually improving our environmental performance and water management. We
will repeat our assessment of water-related issues on an annual basis.

Strategyforachievinglong-term
objectives

No, water-related issues
were reviewed but notconsidered as
strategically
relevant/significant

5-10

Avaya’s facilities do not require significant amounts of water to operate and we outsource our product manufacturing; therefore, we do not consider water-related
issues to be material to our business at this time. We do not expect this will change in the future because the nature of our business, operations, and supply chain
will not require significant quantities of water. However, Avaya is committed to continually improving our environmental performance and water management. We
will repeat our assessment of water-related issues on an annual basis.

Financialplanning

No, water-related issues
were reviewed but notconsidered as
strategically
relevant/significant

5-10

Avaya’s facilities do not require significant amounts of water to operate and we outsource our product manufacturing; therefore, we do not consider water-related
issues to be material to our business at this time. We do not expect this will change in the future because the nature of our business, operations, and supply chain
will not require significant quantities of water. However, Avaya is committed to continually improving our environmental performance and water management. We
will repeat our assessment of water-related issues on an annual basis.

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W7.2(W7.2) What is the trend in your organization’s water-related capital expenditure (CAPEX) and operating expenditure (OPEX) for the reporting year, and theanticipated trend for the next reporting year?
Row 1
Water-related CAPEX (+/- % change)0
Anticipated forward trend for CAPEX (+/- % change)0
Water-related OPEX (+/- % change)
39
Anticipated forward trend for OPEX (+/- % change)-1Please explain
Avaya does not have water-related capital expenses at this time. Our water-related operating expenses increased by 39% from 2019-2020, which are water utility costs forour global facilities. Although our facilities were closed during a large portion of the year, water was still running to maintain the facilities. Moving forward, we anticipate ourwater-related operating expenses to decline as we reduce our real estate footprint and use less water in our facilities.

W7.3(W7.3) Does your organization use climate-related scenario analysis to inform its business strategy?
Use ofclimaterelated
scenario
analysis
Row No, but we1
anticipate
doing sowithin thenext twoyears

Comment

We have been actively managing transitional risks and opportunities for several years through our programs to measure our emissions footprint and progress against our 2020 emissions
reduction target. We also actively address preparedness from physical climate risks through our disaster recovery and business continuity plans. We have not completed climate related scenario
analysis as it has not been identified as a priority in our risk management process or materiality assessment. This is in part because we are not in a carbon intensive sector with substantial fixed
assets where the risks are more clearly potentially material. However, with the increasing emphasis the investment community is placing on understanding climate related risk across a broader
range of sectors, we anticipate completing scenario analysis as part of a climate risk assessment within the next 2 years.

W7.4(W7.4) Does your company use an internal price on water?
Row 1
Does your company use an internal price on water?
No, and we do not anticipate doing so within the next two years
Please explain
Avaya’s facilities do not require significant amounts of water to operate and we outsource our product manufacturing. Because our water costs are minimal relative to our
total operating costs, Avaya is not using an internal price on water at this time.

W8. Targets

W8.1(W8.1) Describe your approach to setting and monitoring water-related targets and/or goals.

Row 1

Levels for targets and/or goals

Monitoring at corporate level

Approach to setting and monitoring targets and/or goals

Our company sets no targets or goals<Not Applicable><Not Applicable>

W8.1c(W8.1c) Why do you not have water target(s) or goal(s) and what are your plans to develop these in the future?
Primary reason
Row Important but not an1
immediate businesspriority

CDP

Please explain
Avaya’s facilities do not require significant amounts of water to operate and we outsource our product manufacturing; therefore, our company does not currently have a formal watertarget or goal. However, Avaya is dedicated to reducing our environmental impact. We will continue to monitor our water consumption and costs and assess our water-related issues
on an annual basis.

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W9. Verification

W9.1(W9.1) Do you verify any other water information reported in your CDP disclosure (not already covered by W5.1a)?
No, we do not currently verify any other water information reported in our CDP disclosure

W10. Sign off

W-FI(W-FI) Use this field to provide any additional information or context that you feel is relevant to your organization's response. Please note that this field is optional
and is not scored.

W10.1(W10.1) Provide details for the person that has signed off (approved) your CDP water response.

Row 1

Job title

Corresponding job category

Director of ESG & Philanthropy

Other, please specify (Director of ESG & Philanthropy)

W10.2(W10.2) Please indicate whether your organization agrees for CDP to transfer your publicly disclosed data on your impact and risk response strategies to the CEO
Water Mandate’s Water Action Hub [applies only to W2.1a (response to impacts), W4.2 and W4.2a (response to risks)].
No

SW. Supply chain module

SW0.1(SW0.1) What is your organization’s annual revenue for the reporting period?
Annual revenue
Row 12873000000

SW0.2(SW0.2) Do you have an ISIN for your organization that you are willing to share with CDP?
Yes

SW0.2a(SW0.2a) Please share your ISIN in the table below.

Row 1

ISIN country code

ISIN numeric identifier (including single check digit)

US0534991098

SW1.1

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(SW1.1) Could any of your facilities reported in W5.1 have an impact on a requesting CDP supply chain member?
We do not have this data and have no intentions to collect it

SW1.2(SW1.2) Are you able to provide geolocation data for your facilities?
Are you able to provide geolocation data for your facilities?
Row 1

Comment

No, this is confidential data

SW2.1
(SW2.1) Please propose any mutually beneficial water-related projects you could collaborate on with specific CDP supply chain members.

SW2.2(SW2.2) Have any water projects been implemented due to CDP supply chain member engagement?
No

SW3.1
(SW3.1) Provide any available water intensity values for your organization’s products or services.

Submit your response
In which language are you submitting your response?
EnglishPlease confirm how your response should be handled by CDP

I am submitting my response

I am submitting to

Public or Non-Public Submission

Are you ready to submit the additional Supply Chain questions?

Customers

Public<Not Applicable>

Please confirm below
I have read and accept the applicable Terms

CDP

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