Four Key Areas of the JAL Group’s CSR Activities

The Environment

2JAL Group promotes “Sky Eco” for a Greener Tomorrow.

Our Eco-First Commitment
In 2010, the JAL Group made an“Eco-First” commitment to renew
its efforts for preserving the global
environment and received certification
as an “Eco-First Company” from theMinistry of the Environment of Japan.

Environmental Guidelines
As an airline transportation company that is an importantsocial infrastructure, we are conscious of the fact that wehave a responsibility to the global environment, and assuch, the JAL Group has placed the control of our environmental impact and the protection of the environment
as core themes in our business operations, as we continue
to implement “Sky Eco,” so we will be able to pass this richearth on to the next generation and they will always be able
to see the beautiful earth from the sky.

CO2 Emissions by JAL Group AircraftIn FY2013, CO2 emissions by JAL Group aircraft per unittransport volume (revenue-ton-kilometer) were reduced by
10.4% compared to the FY2005 level. CO2 emissions per unittransport volume were slightly higher because our introductionof new aircraft, such as the Boeing 787, improvements to flight
operations efficiency, and regular engine cleaning for more
efficient fuel consumption did not do enough to offset the loss
in efficiency from equipping aircraft with fewer seats on longdistance flights to enhance passenger comfort.
Total CO2 emissions increased by 330,000 tons from the previous fiscal year as a result of expanded operations.
CO2 Emissions(10,000 tons)
2,500
2,000
1,500

100

1,687

96

CO2 Emissions
CO2 per Revenue-Ton-Kilometer (comparison with FY2005)
(%)

9994

1,578 1,502

93

1,39310089899090

77
1,191928

1,00089734787

70820

5000602005 2006 2007 2008 2009 2010 2011 2012 20132020 (FY)
TargetAirports, Offices,
Maintenance Centers(Japan)Airports, Offices,
Maintenance Centers(Japan)Heat Use (crude oil equivalent)

49,633

Industrial Waste

3,720
tons

Airports, Offices,
Maintenance Centers(Japan)Electricity Use

129

million kWh

40

JAL REPORT 201480

kiloliters

50

Highlights

President’s Message

Review of Operations

Each of Us Making JAL What It Is

CSR

Governance

CONTRAIL Atmospheric Greenhouse Gases
Observation Project by Passenger Aircraft
The JAL Group has been participating in the “CONTRAIL Atmospheric Greenhouse Gases Observation Project by Passenger
Aircraft” as an environmental effort that can only be implemented by airline companies. This joint project with Japan’s
National Institute for Environmental Studies, the MeteorologicalResearch Institute, JAMCO Corporation and the JAL Foundation, marked its 20th anniversary in 2013. Eight Boeing 777200ER aircraft in our fleet, two of which bear the CONTRAIL
project logo, have been modified to allow for the installation ofair sampling equipment (ASE and CME) that can measure atmospheric CO2 and other greenhouse gases and are now being used for atmospheric observations. The project has beenwidely recognized as a pioneering collaboration between industry, government and academia, and received the “Environment
Minister’s Award” and "Environmental Excellence Award” underthe 40th Environmental Awards for FY2013, sponsored by theHitachi Environment Foundation, as well as the “Japan-South
Korea International Environment Award,” sponsored by The
Mainichi Newspapers Co., Ltd. and other organizations.

Financial Section

VOICE

Enjoying the Challenge ofParticipating in a Global
ProjectYuki Nakajima
Mechanical System Group
Technology Department
JAL Engineering Co., Ltd.

With respect to the CONTRAIL project, the Technology
Department makes plans and adjustments every month,
based on requests from researchers and flight schedules,
as it determines the optimal routes and installation timing
for observation equipment on aircraft. We provide technical support for modifying airframes to enable installation ofobservation equipment and support for obtaining approval
from airline authorities in the U.S. and Japan, and duringservicing operations, while also handling any problems
that arise during the modification process. We work underconsiderable pressure, since the entire process must be
carried out within a limited period, which makes it all themore satisfying when the work is completed without a hitch.
As an airline engineer, participating in the globally acclaimed CONTRAIL project is very rewarding. I hope tomake the best use of my skills on this and other projects
as my contribution to environmental efforts that can only
be accomplished by an airline company.

The CONTRAIL project logo is painted on
JA707J aircraft carrying the observationequipment.

Airports, Offices,
Maintenance Centers(Japan)Water Use452

thousand m3

Aircraft in Flight(Japan, International)

CO2 Emissions

8.2

million tons

JAL REPORT 201441

Four Key Areas of the JAL Group’s CSR Activities

Action Plan
We have placed the control of our environmental impact and the protection of the environment as core themes in our business operations, and create action plans for these areas. Our philosophy and dedication toward them are set out in the “Action Plan.”

Action Plan 1 We actively conduct initiatives to prevent global warming.
Commitment

StatusWe are working to reduce CO2 emissions per revenue-tonkilometer from JAL Group aircraft by 23 percent in 2020 ascompared to 2005 level.

• CO2 emissions per revenue-ton-kilometer for FY2013 declined by 10.4 percent from FY2005 level.
• We did not achieve our target of 1.5 percent average annual improvement (average figure for FY2005 to FY2013),
falling short by 0.2%, since aircraft modifications to enhance passenger comfort by installing fewer seats reduced
efficiency.

We are upgrading our fleet to lower fuel consumption and low
noise aircraft (e.g., Boeing 787, 737-800 and Embraer 170).

• We introduced 12 aircraft with reduced fuel consumption (787-8, 737-800 and E170) and retired four aircraft (767-300and 737-400).
• We implemented a series of performance improvement modifications on 777-200ER aircraft and finished attachingwinglets (small drag-reducing attachments at the tip of a plane’s wing) on six 767-300ER aircraft.

We are conducting “Eco Flights.”• We achieved annual reductions in CO2 emissions of approximately 45,000 tons, mainly through implementing 5 “EcoFlight” activities: engine out taxi, idle reverse, reduced flap, delayed flap and delayed gear.

We are endeavoring to reduce weight.

• We started using 480 of the world’s most advanced cargo containers, which are approximately 40% lighter thanconventional units.

We are cutting CO2 emissions by washing engines and pursuingother methods of CO2 reduction.

• We implemented engine water washing at intervals of 190 days to 270 days for the 777 aircraft, 767 aircraft and 737800 aircraft. Result: Annual CO2 emissions were reduced by approximately 22,000 tons.
• Reduction in APU (auxiliary power unit) usage time for 777 aircraft and 737-800 aircraft was nearly equal to lastyear’s reduction.

We work together with the associated ministries and aviation
authorities such as air traffic control in various countries tointroduce leading methods for fuel efficient aviation, and will
actively continue to do so in the future.

• We obtained certification for reduced environmental impact for the flight operations methods adopted on ourHaneda-San Francisco route. Estimated reduction in CO2 emissions: around 660 tons per year (see page 43).
• We have been implementing CDO (continuous descent operations) at San Francisco International Airport and KansaiInternational Airport.
• We have been operating UPR (user preferred route) on flights to Hawaii, Australia, the West Coast of North America(Los Angeles, San Francisco and Vancouver) and Palau.
• Efficient selection of alternative airports (alternatives for HEL and DEL)
• Estimated annual reduction in CO2 emissions as a result of the above efforts: around 5,000 tons.

• We conducted a biofuel demonstration flight in January 2009 and have been exploring the feasibility of using biofuelon commercial flights by exchanging information with the ICAO, IATA, related authorities, manufacturers, research
We are collaborating in the research and development of aviation
institutions and universities. We are participating as a leading member of the Initiative for Next-Generation Aviation
biofuel made from inedible plants.
Fuels (INAF) to create a roadmap for developing biofuel processed in Japan.
• We are planning an aggressive effort as part of an all-Japan team of industry, government and academia to realize
the full-scale introduction of biofuel by around 2020 (the year of the Tokyo Olympics) at major airports.
We promote energy saving activities in our ground facilities(offices, factories, etc.).

• We continued to consolidate maintenance facilities, conducting various energy-saving activities and upgrading toelectricity-saving lighting in our offices.

Action Plan 2 We actively promote social and environmental activities and environmental awareness activities.
Commitment

Status

By continuing to conduct environmental and social activities, we areable to contribute to long-term conservation of the environment, andwe strive to improve the environmental awareness of children whowill lead the next generation, as well as all of society and our own
employees.

• Our flight crew took the initiative to derive and put into practice organizational solutions for environmental
problems in the area of flight operations. Initiatives include Sky Eco Project activities and environmental
awareness seminars (Sky Eco classes) offered by captains for children (32 times in FY2013).
• We contributed to reducing CO2 emissions with cooperation from passengers by implementing the “Shades
Closed Exercise” and improving on-time performance (currently the world’s top).

We will continue to participate in the atmosphere observation project
and the forest fire reporting project using our aircraft.

• We have been participating in the “CONTRAIL Atmospheric Greenhouse Gases Observation Project byPassenger Aircraft” (see page 41).
• We have been participating in the “Siberian Forest Fire Reporting Project.” Since 2003, pilots have beenreporting any fires detected during summer flights over Siberia to a research team led by Hokkaido University
in a cooperative research effort on early fire detection by satellites (199 fires were reported in 2013).

Action Plan 3 We work toward the realization of a recycling-based society and for the preservation of the environment.
Commitment

StatusUltimately we are aiming for a disposal rate of less than 2% forindustrial waste from domestic worksites.

• Despite increased waste emissions related to facility reorganization and aircraft seat modifications, total waste
volume in FY2013 was reduced by 14% from FY2012. The final disposal rate was 1.2%, achieving our target ofless than 2%.

We work to reduce water usage.

• Water use was reduced through facility reorganization and reuse of wastewater.

We work to reduce the amount of emissions of chemicals (governedby the PRTR Act).

• While little room remained for further reductions, as we had already introduced maintenance materials withless impact on the human body and the environment, use of trichloroethylene increased significantly in line withincreased maintenance operations. As a result, the total volume of PRTR substances handled in FY2013 (462chemicals) increased 7% year-on-year to 66 tons. (Total volume of PRTR substances except for trichloroethylene(461 chemicals) decreased 15% year-on-year to 29 tons.)

We work to recycle uniforms and items used in aircraft cabins suchas in-flight magazines, newspapers, aluminum cans, plastic bottles
and cargo packing materials.

• We actively recycled beverage cans, newspapers, in-flight magazines and plastic bottles. We are promoting
comprehensive efforts to dispose of in-flight waste in collaboration with IATA and airport companies.
• Total amount of recycled waste in FY2013: 2,540 tons including 180 tons of recycled fiber as a result of updating
the design of uniforms.

42

JAL REPORT 2014

Highlights

President’s Message

Review of Operations

Each of Us Making JAL What It Is

CSR

Governance

Financial Section

Action Plan 4 We work to conserve the environment around airports.
Commitment

StatusWe actively introduce low-noise aircraft and noise abatement
operational procedures, and respond to other airport noise issues.

• We actively practice “Reduction of Noise at Source” and “Noise Abatement Operational Procedures” asresponsibilities of airlines under the “Balanced Approach” recommended by the ICAO. All JAL aircraft arecompliant with ICAO Chapter 4, the most stringent standard for noise.
• Under the “Noise Abatement Operational Procedures,” we practice noise abatement procedures at takeoffand operate under more stringent rules when taking off from Tokyo International Airport (Haneda) and Osaka
International Airport (Itami).
• As for noise abatement procedures upon landing, we practice reduced flap, delayed flap and idle reverse. AtSan Francisco International Airport and Kansai International Airport, we conduct CDO (continuous descentoperations) to significantly reduce both noise and CO2 emissions.

We work to reduce NOx emissions from aircraft, automobiles, etc. (NOx,HC, CO and other aircraft engine emissions are strictly regulated by the ICAO.
Similar restrictions have been established under Japan’s Civil Aeronautics Act.
NOx emission restrictions are particularly stringent.)• A ll JAL aircraft engines are compatible with the ICAO’s CAEP6 and CAEP8 standards (the applicable standard
differs depending on when a plane’s Certificate of Airworthiness was issued).

Action Plan 5 We give due consideration to biodiversity.
Commitment

Status

We convey to customers and society at large the importance ofbiodiversity and follow the “JAL Group Policy on Biodiversity” in ourbusiness operations.

• We formulated the “Biodiversity Policy of the JAL Group” in recognition of the fact that the JAL Group’s airtransport business may indirectly impact biodiversity.

We take part in the “United Nations Decade of Biodiversity” initiative.
In addition, we promote activities that convey the importance ofprotecting the natural beauty of Japan, including cranes, etc.

• We painted the “United Nations Decade of Biodiversity” logo on our aircraft, sponsored a photo contest on thetheme of the Japanese red-crowned crane, contributed to the JAL Endemic Rabbit’s Forest and served certified
coffee on our flights in consideration of biodiversity.

Activities for Preserving Biodiversity
Recognizing that biodiversity is a major environmental issue,
the JAL Group formulated the “Biodiversity Policy of the JALGroup” and implemented actions to raise public awareness andencourage the preservation of biodiversity. In 2013, we cooperated with the Endemic Rabbit Trust campaign to preserveand sustain the forest of Amami Oshima, which provides thehabitat for an endangered species of rabbit designated as aSpecial Natural Treasure of Japan. We supported the campaign
through donations, Charity Miles and public service announcements for passengers on our Amami flights. We also sponsoreda second photo contest on
the theme of the Japanese
red-crowned crane as asymbol of the importance ofpreserving Japan’s naturalbeauty.

JAL San Francisco Route Obtains Certification for
Reduced Environmental Impact
Our San Francisco route became the first from Japan to obtaincertification from ASPIRE (Asia and Pacific Initiative to Reduce
Emissions), an international environmental protection initiative in
the Asia-Pacific region, for adopting operation methods that reduce environmental impact. We introduced three fuel-efficient,environmentally friendly operation methods (UPR, 30-mile air
traffic control intervals, and CDO), which allow us to select efficient altitudes and routes based on the latest weather forecasts
and to reduce fuel consumption and noise by conducting more efficient descents.
These efforts are expected
to reduce CO2 emissions by660 tons per year.

Environmental Data
FY2011FY2012FY2013

Unit

Environment
CO2 Emissions734787

820

10,000 tons

CO2 Emissions/RTK (comparison with FY2005)

88.8

88.8

89.6%

NOx (LTO cycle)

5.66

6.08

6.26

1,000 tons

CO (LTO cycle)

3.51

3.76

4.39

1,000 tons

HC (LTO cycle)

0.63

0.64

0.72

1,000 tons

Electricity Use
Heat Use (crude oil equivalent)
Water Use
Industrial Waste
Ratio of Final Disposal

140

134

129

Million kWh

53,20950,997

49,6331,000 liters

——

452

2,944

4,327

3,720

Tons

1.9

0.9

1.2%

1,000 m3

JAL REPORT 201443