SUMMARYKEY FIGURES 2017
LEGAL STATUS AND CAPITALHUMAN RESOURCESQUALITY APPROACH OF
THE ORGANIZATIONFLIGHT ACTIVITY
TRAFFIC AND
BUSINESS RESULTS
ATN’S ACTIVE ROLE IN THE DEVELOPMENT
OF POLYNESIAN TOURISM
FINANCIAL RESULTS© gregoirelebacon.com

OUTLOOK 2018

2 A N N U A L R E P O RT 2 0 1 7

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EDITORIAL

1_\[MW]V_I`^W_`E]YV][_X`X^YQU^QY][O`RYZ _U^X`PZY`^W_`PQ^QY_`W\L_`S\T_`]^`RZXX]KV_^Z`_[XQY_`XQX^\][\K]V]^NH`EP^_Y`^W_`UZ[0OQY\^]Z[`\[T`T_0[]^]Z[`RW\X_X`ZP`ZQY`[_M\]YUY\P^I`RY_R\Y\^]Z[`K_O\[`PZY`^W_`_[^YN`][^Z`X_YL]U_`ZP`^W_`'Z_][O`C>CB8X`TQY][O^W_`UZQYX_`ZP`^W_`N_\YH
D_\SX`M_Y_`ZYO\[](_T`][`ZYT_Y`^Z`S\<_`RYZL]X]Z[X`PZY`^W]X`_LZVQ^]Z[`\[T`^Z`O_^QX`Y_\TN`PZY`^W_`UW\[O_X`^Z`ZQY`MZY<][O`_[L]YZ[S_[^H
E^`^W_`X\S_`^]S_I`^W_`_[^]Y_`E]Y`D\W]^]`2Q]`_/R_Y]_[U_`M\X`Y_T_X]O[_T`^Z`RZX]^]Z[^W_` KY\[TX` L\VQ_XI` U\R]^\V](_` Z[` ^W_` ;ZSR\[N` X]O[\^QY_` ^W\^` T_0[_X` \[T`T]PP_Y_[^]\^_X`]^`PYZS`^W_`Y_X^`ZP`^W_`MZYVTI`\X`M_VV`\X`RYZL]T_`\[`Q[R\Y\VV_V_T^Y\L_V` _/R_Y]_[U_` ^W\^` ]X` _[L]YZ[S_[^\VVN` Y_XR_U^PQV` \[T` UZSS]^^_T` ^Z` ^W_`
_UZ[ZS]U`T_L_VZRS_[^`ZP`ZQY`/85'6H``

Michel MONVOISIN;W\]YS\[`ZP`^W_`'Z\YT`ZP`)]Y_U^ZYX`\[T`E]Y`D\W]^]`2Q]`;W]_P`,/_UQ^]L_`.U_Y

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Y_XZQYU_X`^Z`\T\R^`\[T`RYZXR_YH&]X][O`^Z`^W]X`UW\VV_[O_`][`^W_`UZS][O`N_\Y`M]VV`O]L_`QX`^W_`S_\[X`^Z`Y_][L_[^ZQYX_VL_X` \YZQ[T` ZQY` Q[]Q_[_XXI` ZQY` \XX_^X` \[T` ^W_` L\VQ_X` ^W\^` \Y_` ^W_`
PZQ[T\^]Z[`ZP`MWZ`M_`\Y_HHH`E]Y`D\W]^]`2Q]H'N`NZQY`X]T_I`^W_` ZQY[_N`UZ[^][Q_XH
1\YQ$QYQH

3

KEY FIGURES 2017

+1 %

FROM

2016

LEGAL STATUS AND CAPITAL

2

484 7221

3[`7_R^_SK_Y`GFFJI`E]Y D\W]^]`2Q]$X`V_O\V`X^\^QX`_LZVL_T`PYZS`@QKV]U`+]S]^_T;ZSR\[N`^Z`+ZU\V`1]/_T`,UZ[ZSN`;ZSR\[NI`][`ZYT_Y`^Z`S__^`X^\^Q^ZYN`YQV_X
MW_[`4Y_[UW`@ZVN[_X]\`K_U\S_`^W_`S\ ZY]^N`_Q]^N`WZVT_Y`][`^W_`;ZSR\[NH

BILLION XPF
NET INCOME

PASSENGERS(APPROX. 17 MILLION EUROS)

TRANSPORTED

-10 %
FROM

2016

35.4

17
912
FLIGHT HOURSBILLION XPF

FOR 1 631 COMMERCIAL FLIGHTSSALES REVENUE(APPROX. 297 MILLION EUROS)REVE

EQUIVA NUE
L
TO 201ENT
6+0.8 %790
EMPLOYEES
FROM

3

2016

ON 31 DECEMBER 2017
(OF WHICH 399 FLIGHT CREW)+8.2 %

129 786
CLUB TIARE MEMBERS

4 A N N U A L R E P O RT 2 0 1 7

FROM

2016

DISTRIBUTION OF CAPITALBILLION XPF
IN OPERATING INCOME(APPROX. 25.3 MILLION EUROS)

2

MEMBERS OF THE BOARD

Public administrators representing French Polynesia,
appointed by the Council of Ministers:K9O3N6JO4#*4(3)&I`7.8)3817(8549 75714839/239.252,7.9$//673199999759.-63&892/9,6 23975*814,8549)32 8.41965(98.252,7.938/23,%:KG9O.MCIFNO-#"3+?"I` 75714839/239+2'371,95483564725609+3651)23499999759.-63&892/9751474'4725609380647251%:K9ONJL1&@KMGHI8@NO-#"())#"I` 75714839/2392'175&9
99998*802),854965(9 3657647259759.-63&892/9(7&7460948.-5202&!92*835,8549)281,65%

SELF-FINANCING CAPACITY(APPROX. 40 MILLION EUROS)

1 622 956 875 XPF

AND IS DISTRIBUTED AS FOLLOWSON 31ST DECEMBER 2017:

3.03%

3.43%

SEGC

2.70%
OTHERS

1.58%

TAHITI TOURISME

0.57%

WAN HOLDINGPARTICIPATION

AIR TAHITI

3.87%

OCI

:K9O.EM@JEO?"4+I`"8)381854647*892/94-89$118,0!92/9385.-9#20!58176%:KG9O!MK>MLMNO-4"?.3I`"8)381854647*892/94-89$118,0!92/9385.-9#20!58176%:K9O4NLO3+:+?4#I`"8)381854647*892/94-89$118,0!92/9385.-9#20!58176%:K9OJLMNFO/??&I`$(,757143642392/9 9$739+6-7479'7%:K9O:MC@NFO:#.!#()(.I`-673,6592/94-89263(92/9738.4231965(9$739+6-7479'79%:K9OMFFNGO-+4.++I`$739+6-7479'7946//9"8)381854647*8
Private administrators representing the private sector:K9O!MLCNLHO? I`14 7.89#3817(85492/9$+9263(92/9738.423199:K9O6NGO-"?(?4I`"8)381854647*892/90697565.7 3894807 389#20!5178558%:K9O-KELIO ?.I` 656&8392/97*7092.784!965920(75&9#6347.7)64725%:K9O:JHJ@MJKMMO-4#3+4)I #3817(85492/9$9.65785589(896)746099

BILLION XPF

CAPITAL AMOUNTS TO

EX` \` +ZU\V` 1]/_T` ,UZ[ZSN` ;ZSR\[N` 5+1,;6I` E]Y` D\W]^]` 2Q]` W\X` \` -IJK;OI<O MKNCHIKGO CIB8IGN;O I<O D O BNB2NKGI` T]X^Y]KQ^_T` \X` PZVVZMX` Z[` AJX^)_U_SK_Y`GFJC-

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SINCE 22ND NOVEMBER 2011,

99995*8147118,8549 %84.82%FRENCH POLYNESIA
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3

STATUTORY AUDITORDW_`X^\^Q^ZYN`\QT]^ZY`PZY`E]Y`D\W]^]`2Q]`]X`7;@`.77,B@E&3.2B;E2,7B
1,2E&)BE+',&DI`Y_RY_X_[^_T`KN`:K9O&@KMGHI8@NO/?4(#.H

5

HUMAN RESOURCES
1WORKFORCE DISTRIBUTIONBY OCCUPATIONAL CATEGORIESGENERAL MANAGEMENTCOMPANY ORGANIZATION

Michel MONVOISIN
Chairman Chief
Executive Officer

9.5%

EXECUTIVES

11%

TECHNICAL
CREW

Mathieu BECHONNET
Chief Operating Officer

44%

14.8%

EMPLOYEESWORKERSMANAGING DIRECTOR SALESSUPPORT MANAGEMENT

Christopher KORENKEREGIONAL DIRECTORS
Director Americas
Nicholas PANZA
Director France Europe
Jean-Marc HASTINGS© B. Lai Ah Che et L. Chongue – ATN

Director Asia
Atsushi CHINO
Director Pacific
Alan ROMAN
Market Manager Brazil
Thomas REBERGUEMANAGING DIRECTOR OPERATIONS
Raymond TOPIN - Responsible Manager

CABIN CREW

20.7%

TECHNICIANSSUPERVISORSSales Director
Christopher KORENKE(interim)

Director of Financeand Administration
Christophe VAN NIELManagement System
Director
Gilles BERNEDE

Marketing andCommunications Director
Torea COLAS

Director of Human
Resources and Legal affairs
Julien FINCKTechnical Director
Yannick MERMET

Customer Services
Director
Vaitea KOHLER

Director of Administration
and Organization
Heifara MORIENNE

Director of Ground
Operations - Stations- Freight
Céline CLAEYS

Director of Revenue
Management, Pricing,
Program and Alliances
Christophe LE GALL

Information Systems
Director
Laurent HUSSON

Flight Operations
Director
Lionel CARRIÈRE

WORKFORCE DISTRIBUTION
IN EXTERNAL STATIONS

1.5%

7.7%

15.4%

SYD

AKL

NRT

46.2%
LAX

Commercial Crew
Manager
Éric DELCUVELLERIE

29.2%
CDG

7ZQYU_-`ED2`7.;3E+`E)3D`GFJC

2790 EMPLOYEESON DECEMBER 31 2017
ST

DISTRIBUTION OF HUMAN RESOURCES.[` AJX^ )_U_SK_Y` GFJCI` ^W_` MZY<PZYU_` UZ[X]X^_T` ZP` C8F` _SRVZN__X`
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6 A N N U A L R E P O RT 2 0 1 77© gregoirelebacon.com

3

EVOLUTION OF WORKFORCE

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7\V_X`\[T`XQRRZY^`PQ[U^]Z[XH`.[_` RZ][^` MZY^WN` ZP` [Z^_` ]X` ^W_` \RRZ][^S_[^` ZP` ^MZ` ;\R^\][X` 5][^_Y[\V`RYZSZ^]Z[X6`\[T`^MZ`4]YX^`.U_YX`5_/^_Y[\V`Y_UYQ]^S_[^6I`MWZ`M]VV`X^Y_[O^W_[`^W_
Y\[<X`ZP`^W_`^_UW[]U\V`UY_MX`][`ZYT_Y`^Z`S__^`^W_`Y_Q]Y_S_[^X`ZP`^Y\[X]^]Z[][O^Z`^W_`'C>CI`\[T`^WQX`RY_R\Y][O`PZY`^W_`PQ^QY_H``
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RY_R\Y\^]Z[`ZP`^W_`'Z_][O`^Y\[X]^]Z[I`\[T`\[`\TT]^]Z[\V`JC`X_\XZ[\V`U\K][`UY_M
M_Y_`W]Y_T`^Z`Y_XRZ[T`^Z`][UY_\X_T`\U^]L]^N`][`W]OW`X_\XZ[`\[T`ZR_Y\^]Z[\V`[__TX^WYZQOWZQ^`^W_`N_\YH`
_[T_Y`R\Y]^N`UZ[^][Q_X`^Z`K_`Y_XR_U^_T`^WYZQOWZQ^`^W_`;ZSR\[NH`4

INDICATORS FOR POLYNESIA

9%!0%>84F'084;='42=A`T_R\Y^QY_X`5ZP`MW]UW`C`Y_X]O[\^]Z[X6`:8=`_SRVZN__X`Z[`R_YS\[_[^`UZ[^Y\U^X
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AJJ`_SRVZN__X`RYZSZ^_T:2>84>><2%
JF`MZY<RV\U_`\UU]T_[^X
J`CJ=`T\NX`ZP`S\^_Y[]^N`V_\L_

5

TOTAL PAYROLL@\NYZVV`\SZQ[^X`^Z`\`^Z^\V`ZP`59,,%O2MFFMILO/* 5Y_RY_X_[^][O`BGH9?`PYZS`GFJ:6
ZP`MW]UW`GHG9:`K]VV]Z[`][`XZU]\V`UZ[^Y]KQ^]Z[X`5_SRVZN_Y`UZ[^Y]KQ^]Z[X`]H_H`SZY_^W\[`JHF?`UZSR\Y_T`^Z`^W_`RY_L]ZQX`N_\Y6I`^Z`MW]UW`RYZ0^BXW\Y][O`SQX^`K_\TT_T`PZY`D,DOBMFFMILO/*I`ZY`C?`ZP`[_^`][UZS_H

6

NUMBER OF STAFF HIRED IN 2017
BY OCCUPATIONAL CATEGORY(BOTH TEMPORARY AND PERMANENT CONTRACTS)

4%

PROFESSIONAL TRAINING

DW_`QS\[`&_XZQYU_X`)_R\Y^S_[^`UZ[^][Q_T`]^X`^Y\][][O`RYZOY\S`TQY][O`GFJC\[T`X\M`\[`][UY_\X_`][`][T]U\^ZYX`M]^W`,,$O8NKGILLNFO>KIEL;OGHJ<<OHKJMLN;
MLO J;BMLMGHKJHM6NO BJHHNKG 5RYZP_XX]Z[\V` _U]_[UN` \[T` M_VVBK_][OI` 3D` \[T`\TS][]X^Y\^]Z[I`X\V_X!UQX^ZS_Y`X_YL]U_I`V\[OQ\O_XI`S\[\O_S_[^`\[T`W_\V^W\[T`X\P_^N6`<IKOJO2E;>NHOI<OA59AOBMFFMILO/* 5UZSR\Y_T`^Z`GFH:`1`*@4`][
GFJ:I`Y_RY_X_[^][O`\[`][UY_\X_`ZP`%AG?6H`

2%TECHNICAL EXECUTIVES
CREW

34%

EMPLOYEESWORKERS30%

CABIN CREW

DW_`QS\[`&_XZQYU_X`)_R\Y^S_[^`ZYO\[](_T`^W_`0YX^`X_S][\Y`PZY`][B;ZSR\[N^Y\][_YXI`M]^W`XR_U]\V](_T`UZQYX_X`\[T`][T]L]TQ\V`XQRRZY^H`
DW_`XQR_YL]X]Z[`ZP`Y_OQV\^ZYN`^Y\][][O`UZ[^][Q_T`M]^W`^W_`S\[\O_S_[^`ZP`^Y\][][O
T_\TV][_X`PZY`\VV`;ZSR\[N`_SRVZN__X`\[T`^W_`^Y\[X]^]Z[`^Z`T]O]^](\^]Z[`ZP`^W]X
RYZU_XX`L]\`\[`&375J6 ^ZZV`][^YZTQU_T`\^`^W_`_[T`ZP`^W_`N_\YI`^Z`K_`T_RVZN_T[_/^`N_\YH`

30%

TECHNICIANSSUPERVISORS+\[OQ\O_`^Y\][][O`RYZOY\SX`PZY`,[OV]XW`\[T`4Y_[UW``L]\`^W_`ZV^\]Y_`U_Y^]0U\^_I
M_Y_`W_VT`PZY`"]OW^`UY_MX`\[T`OYZQ[T`X^\PPH`,D9$OBMFFMILO/*O'NKNOJFGIOJHHKM2EHN;OHIOKN>EFJHIK0OHKJMLML>O<IKOM>@H
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78 MILLION XPF
DEVOTED
TO TRAINING

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8 A N N U A L R E P O RT 2 0 1 7

9QUALITY APPROACH
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2

DIGITIZATION OF CLIENT AND EMPLOYEE EXPERIENCE

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After its deployment within the major air transportcompanies, Air Tahiti Nui is the second French airline to
implement the eWAS (Enhanced Weather Awareness
System) solution, which is a weather risk prevention
system for flights. By cross-checking the forecast data ofmulti-providers such as Météo France, Schneider Electric,
and US NOAA, etc., the application proposes a dynamic
and interactive display of forecast models informing pilots
with great precision of the meteorological hazards
they will have to face during their cruise. Thanks to an
anticipation of turbulence and a global vision of thesignificant dangerous phenomena for aviation, pilots andoperations control center (OCC) agents can thus offer
more comfortable flights for passengers. This is a major
step forward not only in terms of safety but also in theworking conditions for flight crews who are also exposed
to in-flight weather phenomena.

11

3

COMPANY SOCIAL RESPONSABILITY

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AND SUSTAINABLE
OPERATIONSENVIRONMENTAL
FOOTPRINTRESPONSIBLE
EMPLOYER

VECTOR FOR
DEVELOPMENT@*CF9?&#7:9+F9(#7?991F:A$F?)9+F3F(D77D?AF#

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ENSURING RESPONSIBLE
OPERATIONS FOR THE
BENEFIT OF PASSENGERS
AND FREIGHT TO/FROMPOLYNESIA

1

Guarantee

the health and safety of
our clients (internal andexternal) and goods
transported
2

Maintaina sustainable
relationship with
our stakeholders(clients, partners etc.)

REDUCING OURENVIRONMENTAL
FOOTPRINT

3

Reduceour emissions andparticipate in the fightagainst global warming
4

Mitigate

PROMOTING QUALITY
OF LIFE AT WORK FOR
OUR EMPLOYEES

6Contributeto the preservation of
the destination Tahiti
and its biodiversity

9

a common vision andmaintain the foundationsof a trust-based
relationship7

the environmental
impact of our activity(energy performance,
waste)
5

Share

ACCOMPANYING
THE DEVELOPMENT
OF POLYNESIA

Ensurehealth and safety
in the workplace

8

Develop

Integrate
sustainable
development into
our activity andour culture

10

Supportand encourage
economic development
projects in the country(tourism industry,social innovation etc.)

skills and support
employee individual
development

An approach that has taken flight

A committed approach to environmental policy

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RY_S]X_X`][`D\W]^]`^W\[<X`^Z`_SRVZN__`_UZBK_W\L]ZYXH``

12 A N N U A L R E P O RT 2 0 1 7

3[`^W_`V_\T`QR`^Z`^W_`Y_[_M\V`ZP`^W_`;ZSR\[N`"__^`MW]UW`M]VV`O]L_`Y]X_^Z`\[`][UY_\X_`ZP`GF?`][`_[_YON`\[T`U\YKZ[`_U]_[UNI`^W_`;7&`Q[]^
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UZ[^Y]KQ^_`^Z`E]Y`D\W]^]`2Q]$X`_[L]YZ[S_[^\V`RZV]UNH```

Waste-sorting, energy saving, optimized travel (carpooling, mobility challenges): the mobilization of
employees through eco-gestures in the offices was
rewarded by a silver cube for Air Tahiti Nui’s firstparticipation in the national CUBE 2020 competition
organized by the ‘        – IFPEB’ (French Institute for Building
Performance) which promotes energy-saving tertiarybuildings thanks to the eco-gestures of their occupants.

The first sustainable development report 2016
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UV\]S_T`^Z`K_`L_YN`_[ ZN\KV_I`SZ^]L\^]Z[\V`\[T`UZ[L]L]\VHA strong development of acts of solidarity'_NZ[T`]^X`UZ[^Y]KQ^]Z[`^Z`^W_`_UZ[ZS]U`\[T`XZU]\V`T_L_VZRS_[^`ZP@ZVN[_X]\I`E]Y`D\W]^]`2Q]`UZ[^][Q_X`^Z`R\Y^]U]R\^_`\[T`XQRRZY^`[QS_YZQX\U^]Z[X`Y_V\^_T`^Z`XZV]T\Y]^NI`_TQU\^]Z[I`UQV^QY_`\[T`^W_`_[L]YZ[S_[^PZY`\`^Z^\V`XQS`ZP`AGHJ`S]VV]Z[`*@4`][`GFJC`5UZSR\Y_T`^Z`G:HC`S]VV]Z[*@4`][`GFJ:6H``

Scan this QR code to download
the first Air Tahiti Nui CSR report

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1. Compliance rate: 1st out of 24 (16th in 2016);
2. Capacity to restore compliance: 9th out of 24 (12thin 2016).

14 A N N U A L R E P O RT 2 0 1 7

OUT
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COMPLIANCE RATE
16TH IN 2016

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15

FLIGHT ACTIVITYCERTIFICATES AND LICENSES

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RENEWAL OF THE AIR TAHITI NUI FLEET

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5

20 A N N U A L R E P O RT 2 0 1 7

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TRAFFIC AND
BUSINESS RESULTSTAHITI-BOUND TRAFFIC

2

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Total passengers all routes

RESULTS EVOLUTION OF ATN FARE PAYING PASSENGERS BY ROUTE

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7ZQYU_-`E)D

MARKET SHARES BY AIRLINEARRIVAL & DEPARTURE FLOW

3.7%

3% 0.6%LATAM AIR CALIN

AIR TAHITI

4.3%

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HAWAIIAN AIRLINES

9.3%

AIR NEW ZEALAND

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484 722PASSENGERS

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AIR FRANCE

65.5%

TRANSPORTED IN 2017

AIR TAHITI NUI7ZQYU_-`E)D

22 A N N U A L R E P O RT 2 0 1 7

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137 772
TOURISTS TRANSPORTED
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3

Evolution of tourists by origin

TOURIST TRAFFIC

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MARKET SHARES BY AIRLINETOURIST TRAFFIC

7ZQYU_-`37@4

2.6%

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HAWAIIAN AIRLINES

3.9%

8.3%

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12.3%

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24 A N N U A L R E P O RT 2 0 1 7

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9 512 TONNESOF FREIGHT TRANSPORTEDFREIGHT REVENUE

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FOR 2.9 BILLION XPF IN REVENUE

Comparative table of freight revenue and tonnage in 2016 and 2017
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DISTRIBUTION OF TONNAGE
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5

CHARTER ACTIVITY

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Comparative table of charter activity in 2016 and 2017
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26 A N N U A L R E P O RT 2 0 1 7

27

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28 A N N U A L R E P O RT 2 0 1 7

PROMOTIONAL AND ADVERTIZING POLICY

Our regional directorates,
spearheading promotional activities

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4

CUSTOMER SATISFACTION POLICYStrengths identified by our customers
SCORE(ANNUALAVERAGE)2017

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31

FINANCIAL RESULTS
1

ASSETS BALANCE SHEETOPERATING INCOME

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33

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INCOME STATEMENT

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34 A N N U A L R E P O RT 2 0 1 7© ATN

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