FY 2021 Sustainability Accounting Standards Board (SASB) Content Index
Avaya’s annual Corporate Responsibility report is published with reference to the latest Sustainability
Accounting Standards Board, Technology & Communications Sector Software & IT Services
Standard, October 2018
Topic

Accounting Metric

Code

Environmental
Footprint ofHardware
Infrastructure(1) Total energy consumed, (2) percentage
grid electricity, (3) percentage renewable(1) Total water withdrawn, (2) total water
consumed, percentage of each in regionswith High or Extremely High Baseline Water
Stress

TC-SI-130a.1

Not reported

TC-SI-130a.2Discussion of the integration ofenvironmental considerations into strategicplanning for data center needs
Description of policies and practices relating
to behavioral advertising and user privacy

TC-SI-130a.3

2021 Corporate
Responsibility Report: ESG
Metrics Table pg. 39
CDP Water Security
Response W1.2d
Not reported

Data Privacy &Freedom ofExpression

Data Security

TC-SI-220a.1

Number of users whose information is used
for secondary purposes
Total amount of monetary losses as a resultof legal proceedings associated with user
privacy

TC-SI-220a.2(1) Number of law enforcement requests foruser information, (2) number of users
whose information was requested, (3)percentage
resulting in disclosure
List of countries where core products orservices are subject to governmentrequired
monitoring, blocking, content filtering, orcensoring(1) Number of data breaches, (2)percentage
involving personally identifiable information(PII), (3) number of users affected
Description of approach to identifying andaddressing data security risks, including useof third-party cybersecurity standards

TC-SI-220a.4

TC-SI-220a.3

TC-SI-220a.5

TC-SI-230a.1

TC-SI-230a.2

Reference

See our website for our
global privacy policy andprivacy commitments
2021 Corporate
Responsibility Report:
Governance & Ethics/
Cybersecurity & Data
Privacy, pg. 35
Avaya Code of Conduct, pg.
22-26
See our Controller Binding
Corporate Rules at Binding
Corporate Rules | Avaya
Privacy
Not reported
Avaya Annual Report 2021,
Item 3. Legal Proceedings
No monetary losses
Not reported

See our website for privacy
protection requirements inCalifornia, the EU and Brazil
Not reported
Confidential and not
publicly reported
2021 Corporate
Responsibility Report:
Governance & Ethics/
Cybersecurity & DataPrivacy, pg. 35

TopicRecruiting &Managing a
Global, Diverse& Skilled
WorkforceIntellectualProperty
Protection &CompetitiveBehavior
Managing
Systemic Risks
fromTechnology
Disruptions

Accounting Metric

CodeReference

Percentage of employees that are (1)foreign nationals and (2) located offshore
Employee engagement as a percentage

TC-SI-330a.1

Avaya Annual Report 2021,
Item 1A. Risks, pg. 22-25(Intellectual Property &Information Security)
Not reported

Percentage of gender and racial/ethnic
group representation for (1) management,(2)
technical staff, and (3) all other employees
Total amount of monetary losses as a resultof legal proceedings associated with
anticompetitive behavior regulations

TC-SI-330a.3

TC-SI-330a.2

TC-SI-520a.1

Avaya’s FY2021 employee
engagement index score
was 84%, which is above
the technology industry
average of 80%.
2021 Corporate
Responsibility Report: Our
People/DEIB, pg. 11 and
ESG Metrics Table, pg. 40
Avaya Annual Report 2021,
Item 3. Legal Proceedings

Number of (1) performance issues and (2)service disruptions; (3) total customer
downtime
Description of business continuity risks
related to disruptions of operations

TC-SI-550a.1

Not reported

TC-SI-550a.2

Avaya Annual Report 2021,
Item 1A. Risks
CDP Climate Change
Response, C2.3a
Avaya Business Continuity
Program Overview(1) Number of licenses or subscriptions, (2) percentage cloudbased(1) Data processing capacity, (2) percentage outsourced(1) Amount of data storage, (2) percentage outsourced

TC-SI-000.A

Not reported

TC-SI-000.B
TC-SI-000.C

Not reported
Not reported