Danboro Quality System Procedure

QSP-6.5 Supplier Quality Requirements
Version W
September 15, 2020

9/3/2020
Quality Manager

Date
9/10/2020

Tool Operations Supervisor

Date
9/3/2020

Quality Assurance Supervisor

Date
9/15/2020

Owner

Date

Version Effective Date Change Description

W

9/15/2020

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4/18/2019U

4/18/2019

Updated header format to be compatible with CEBOS.
Revised form # PEF-06-007 to PFF-06-008. Section 5.3 updated supplier scorecard information. Section 5.4.2 updated written authorization information. Section 5.5.2 clarified supplier gage calibration requirements.
Throughout - updated to current ISO/EIC 17025
designation. Appendix III - listed current FMEA reference.
Section 6.A.4.6.a – Updated to include requirement for
maximum height on skid.
Updated to remove Winston-Salem from the document
and modified the format to make compatible with CEBOS.
Also, section A.1.7 added to address counterfeit parts
prevention.

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1.0 PURPOSE. This document identifies the responsibilities of suppliers to PennEngineering. It
is intended to assist suppliers in identifying our expectations regarding quality matters. It is
expected that our suppliers understand our commitment to delivering quality to our customers,
and that they partner with us in implementing this commitment.

2.0 RESPONSIBILITY.
2.1

The Materials Supervisor and Quality Manager, with assistance from other personnel, areresponsible for this document.

2.2

Suppliers are responsible to implement measures to ensure that quality products are delivered
to PennEngineering in accordance with Purchase Order requirements. Suppliers shall
implement measures to conform to the requirements of this document when so required by astatement on the purchase order, or as otherwise agreed by both the supplier and theMaterials or Quality Departments of PennEngineering.

3.0 APPLICABILITY.
3.1

The requirements of this document do not override or negate any other purchase order
requirements. In the case of conflict between the requirements contained herein and any otherrequirement on the face of the PO, the requirements from the PO prevail. Unless otherwise
noted, the industry specification revision, which is current as of the purchase order date, shallapply.

3.2

This document extends to suppliers which affect the quality of fastener products of
PennEngineering. Supplier categories are defined as follows:
Category A: Subcontractors (see definition, Appendix II). Suppliers of:1.
raw materials for fastener products (metals and plastics)2.
manufacturers of parts which will be sold as fastener product (metal, plastic, etc.)
3.
heat treating of fastener product4.
plating and coatings applied to fastener product (full coverage)5.
coatings applied to fastener product (partial coverage)
6.
surface finishing of fastener product7.
other processes on fastener products (not defined by any of the processes above)
Category B: Indirect Suppliers (see definition, Appendix II). Suppliers of:1.
raw materials for tooling and testing panels
2.
manufacturers and suppliers of tooling and production equipment
3.
heat treating (and other thermal processing) of tooling4.
plating and coatings applied to tooling5.
surface finishing of tooling6.
other processes on tooling (not defined by any of the processes above)
Category C: Laboratories (see definition, Appendix II). Suppliers of:1.
calibration services
2.
product testing services
Category D: Service Suppliers (see definition, Appendix II). Suppliers of:1.
sorting companies
2.
delivery services and trucking companies

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4.0 DOCUMENT PARAGRAPH INDEX.
Para

Subject

5.0 General Quality Requirements – for All Suppliers
5.1 Compliance to Government, Safety and Environmental Regulations.
5.2 Quality Management System Standard.
5.3 Supplier Performance.
5.4 Nonconforming Product.
5.5 PennEngineering Supplied Material and Equipment.
5.6 Verification of Process Capability.
5.7 Right to Verify Product at Supplier’s Premises (i.e., Source Inspection).
5.8 Supplier Restitution
5.9 Records
6.A Quality Requirements for Subcontractors.
A.1 Requirements for All Subcontractors.
A.2 Specific Requirements for Raw Material Suppliers, Including Stock Plastic.
A.3 Specific Requirements for Fastener Part Manufacturers, Including Plastic Injection
Molders.
A.4 Specific Requirements for Process Sources - Heat Treating, Plating, Surface
Finishing, Plastic Overmolding (i.e. Injection Molding), Thread-Locking Patches,and Other Processes.
6.B Quality Requirements for Indirect Suppliers.
B.1 Requirements for All Indirect Suppliers.
B.2 Specific Requirements for Tooling Raw Material Suppliers.
B.3 Specific Requirements for Manufacturers and Suppliers of Completed Tools andTooling Blanks.
B.4 Specific Requirements for Tooling Process Suppliers - Heat Treating/Thermal
Processes, Plating/Coating, Surface Finishing, and Other Processes.
6.C Quality Requirements for Laboratories.
6.D Quality Requirements for Service Suppliers.
D.1 Specific Requirements for Sorting Services.
D.2 Specific Requirements for Delivery Services and Trucking Companies.
Appendices.
I. General Packaging Requirements and Recommendations
II. Definitions
III. Referenced Documents
IV. PennEngineering Facility

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5.0 GENERAL QUALITY REQUIREMENTS – FOR ALL SUPPLIERS.
5.1
5.1.1

Compliance to Government, Safety and Environmental Regulations.
All items supplied to PennEngineering shall satisfy current applicable governmental andsafety constraints on restricted, toxic and hazardous materials; as well as environmental,
electrical and electromagnetic considerations applicable to the country of manufacture andsale.

5.1.2. PennEngineering is committed to social and environmental responsibility in our activities aswell as within our supply chain, regarding the prohibition of the use of Conflict Minerals(Tantalum, Tin, Tungsten and Gold – from the mines in or around the Democratic Republic of
the Congo) per the latest revisions of the U.S. Securities and Exchange Commission or otherpertinent agencies / authorities.
Applicable suppliers will be required to submit reports, certifications, and related
documentation confirming if any conflict minerals are intentionally added and are necessary
to the functionality or production of any applicable product. Our Conflict Minerals policy
statement is located on our website as well as further guidance from EICC and GeSi.
5.1.3

Unless otherwise specified, suppliers shall not use mercury, mercury compounds,
polychlorinated biphenyls (PCBs), PFOS or PFOA compounds in the manufacture orprocessing of PennEngineering products.

5.1.4 Unless otherwise specified, all items supplied to PennEngineering shall be compliant with
European RoHS 2 Directive 2011/65/EU or a subsequent directive superseding it. Any
exemptions used for compliance must be clearly communicated to PennEngineering.
5.1.5 Unless otherwise specified all items supplied to PennEngineering shall not contain any
REACH SVHC (Substance of Very High Concern) in excess of 0.1% of article weight. SVHC
list in affect when PO is placed shall apply.
5.2

Quality Management System Standard.

5.2.1

Quality Management System – Subcontractors.
PennEngineering expects that Subcontractors will implement a QMS certified to ISO 9001
requirements. Based on importance of the product supplied and the volume supplied to theautomotive industry & PennEngineering, ISO 9001 certification may be waived (1) for nonautomotive customers or (2) if authorized by automotive customers. Suppliers shall also
implement applicable elements of other standards, including IATF 16949, AS9100, andQSLM Criteria for Class 2/Class 3 fasteners. Registration to the appropriate QMS standard
is encouraged, based on the product/service the supplier provides. We evaluate our
suppliers utilizing applicable sections and elements of these documents as the fundamental
QMS requirement.

5.2.2

Quality Management System – Indirect Suppliers and Service Suppliers.
PennEngineering expects that Indirect Suppliers will implement a QMS certified to ISO 9001.
Based on importance of the product supplied and the volume supplied to the automotive
industry & PennEngineering, ISO 9001 certification may be waived. We evaluate ourForm No. PFF-05-007 Rev. E
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suppliers utilizing applicable sections and elements of this document as the fundamental
QMS requirement. Registration to the appropriate QMS standard is encouraged, based on
the product/service the supplier provides.

5.2.3

Quality Management System – Laboratories.
PennEngineering utilizes subcontracted calibration and laboratory sources which areaccredited to ISO/IEC 17025 or national equivalent, or otherwise approved by the applicable
customer. The original equipment manufacturer may perform calibration services when an
accredited laboratory does not exist.

5.3

Supplier Performance.
PennEngineering measures the performance of its Subcontractors and Indirect Suppliers
based on quality (conformance to product and PO requirements), on-time delivery, andresponsiveness. Formal reports of supplier performance will be issued monthly for internal
review. Formal supplier scorecards will be distributed to suppliers quarterly. See QSP-6.2 fordetails of the Supplier Scorecard program.
Suppliers are expected to deliver items with a goal of 100% on-time performance and zero
defects. Suppliers shall establish and implement systems to strive for these goals.
NOTE: Refer to Appendix II for the definition of “On-time Delivery”.

5.4
5.4.1

Nonconforming Product.
Suppliers shall not permit parts/material which do not conform to all requirements to be
shipped to PennEngineering without documented authorization. Documented authorization
shall be in the form of an “Engineering Supplier Waiver/Deviation” (SWD) approved by theEngineering Department of PennEngineering. This SWD shall be referenced on the purchaseorder.
In the case of an urgent delivery where a revised purchase order has not yet been received,a copy of the SWD shall be sent with each applicable shipment of parts/material, or the SWD
number shall be referenced on the part/material packing slip and/or certification.

5.4.2

Suppliers who are unable to complete applicable inspections or tests in time to meetshipment due dates may be given approval to ship parts prior to the completion of theinspections or tests. Supplier shall obtain prior written authorization from PennEngineering
for these situations via the following in order of precedence:• Statement on the purchase order,• Statement within the applicable process specification referenced on the PO,• An Engineering SWD issued per paragraph 5.4.1,• Written authorization (via email, fax, letter, etc.) from the buyer or the Quality Assurance
Department of PennEngineering (must specify applicable information such as partnumber, lot number, PO number, and/or duration of authorization), or• Statement of authorization found elsewhere in this document (paragraph A.4.5).
If test results show that parts fail to meet requirements, supplier shall immediately notify
PennEngineering about the failure and quarantine all applicable product.

5.4.3

PennEngineering reserves the right to reject and return all product that does not conform topurchase order requirements. Authorization to return material/items will normally be

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requested; if authorization is not received within an appropriate time, items will be returned
without authorization.
If the supplier disputes any such claim, the following rules will govern the resolution:a. Raw material shall be verified by appropriate testing by an independent laboratory.
b. The results of heat treating and other thermal processes of metals (e.g., hardness)shall be verified by the Heat Treat Department or Technical Laboratory of
PennEngineering following the referee method specified in the applicable specification.
PennEngineering reserves the right to have this verified by appropriate inspection /testing by an independent laboratory.
c. Plating, coating, and other processes that cover parts shall be verified by appropriate
inspection and testing by an independent laboratory.
d. Surface finish shall be verified by the Inspection Department of PennEngineering. We
reserve the right to have this verified by appropriate inspection and testing by anindependent laboratory.
e. Dimensional nonconformities shall be verified by the Inspection Department of
PennEngineering. We reserve the right to have this verified by appropriate
inspection by an independent laboratory.
f. Visual acceptance criteria will be developed on a case-by-case basis.

5.5 PennEngineering Supplied Material and Equipment.
5.5.1 Any raw material supplied by PennEngineering for use in fulfilling an order shall be
segregated and identified that it is the property of PennEngineering.
a. Suppliers may not use such materials for any other purpose unless authorized
PennEngineering.
b. Supplier shall return any remaining raw material when the order is complete.
c. Supplier may not substitute other material for any reason.
d. If more or other material is necessary, the supplier shall contact the buyer at
PennEngineering for direction.
5.5.2

Any equipment (machinery, tools, gages, etc.) supplied by PennEngineering for use infulfilling an order shall be segregated and identified that it is the property of
PennEngineering.
a. Suppliers may not use such equipment for any other purpose unless authorized
PennEngineering.
b. Inspection, Monitoring, Measuring and Test Equipment (IMMTE) supplied by
PennEngineering is calibrated with a sticker applied to show its status. Suppliers shallhave an effective gage calibration system to ensure that any IMMTE is returned to
PennEngineering in order to keep calibrations current.
c. Suppliers shall return such equipment when the order is complete, unless otherwise
directed by PennEngineering.

5.6

Verification of Process Capability.
PennEngineering reserves the right to visit a supplier’s facility for the purpose of reviewing theirprocesses to verify capability to meet applicable requirements, and their continued
conformance to these requirements. Such requirements may include, but are not limited to the
supplier’s ability to:Form No. PFF-05-007 Rev. E
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a. maintenance of an appropriate Quality Management Systemb. meet product/process requirements
c. verify a product’s conformance to specified requirements
d. maintain necessary traceability
e. handle product in manners to maintain identification and prevent product mixes
f. deliver product within an appropriate timeframe
NOTE: PennEngineering representatives who visit a supplier for these purposes agree to keep
any details about proprietary processes confidential, and will not divulge information in any
manner that is detrimental to the supplier.
5.7

Right to Verify Product at Supplier’s Premises (i.e., Source Inspection).
When specified in the contract or purchase order, or as otherwise agreed, suppliers shall afford
representatives from PennEngineering and/or customers of PennEngineering the right to verify
the conformity of product to specified requirements at the supplier’s premises.

5.8

Supplier Restitution
Supply may be expected to compensate PennEngineering for the negative impact caused bypoor quality or delivery performance.

5.9 Records.
5.9.1 Subcontractors: Refer to paragraph A.1.4.
5.9.2 Indirect Suppliers: Except as required by ISO 9001, the purchase order, and other paragraphsof this document, no records are required by this document.

6.A QUALITY REQUIREMENTS FOR SUBCONTRACTORS.
A.1 Requirements for All Subcontractors.
A.1.1 Process FMEA’s, Control Plans, PPAP and embedded software.
A.1.1.1 The subcontractor shall develop Process FMEA’s and Control Plans (See Definitions inAppendix II) as required, for parts made and processes performed on PennEngineering
product. The subcontractor shall keep these documents on file, and shall keep theinformation current. Subcontractor shall submit copies of these documents to
PennEngineering upon request.
A.1.1.2 When and as required by PennEngineering, the subcontractor shall comply with therequirements of the Production Part Approval Process (See Definitions in Appendix II).
Specifically, subcontractor shall:a. submit a sample of production parts and all applicable documents (e.g. FMEA,
Control Plan, material/process certifications, inspection/test results, etc.).
b. not change the process without a resubmission of the applicable documents andapproval from PennEngineering.
A.1.1.3 The subcontractor shall implement and maintain an assessment methodology for softwaredevelopment when supplying automotive products with embedded software or automotive
product-related software. Utilizing risk based thinking regarding potential impact to thecustomer, the subcontractor shall maintain documented information of this assessment.
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A.1.2 Risk Management.
Subcontractors shall identify potential risks that could impact the subcontractor’s ability tofulfill the requirements of PennEngineering Purchase Orders, and implement measures toprevent the cause or reduce the impact of these risks. Such measures shall include theimplementation of contingency plans regarding utilities, work stoppages, labor actions,production equipment availability, and the sub-suppliers providing needed materials orprocesses.
Supplier shall provide appropriate reports of risk assessment and measures taken, including
contingency plans, to PennEngineering upon request.
A.1.3 Nonconforming Product Discovered After Shipment to PennEngineering.
In addition to any other requirement, the supplier shall promptly notify PennEngineering if
delivered product is found to be nonconforming to any purchase order requirement, or if
product safety or reliability is affected. Notification shall include:• clear description of the nonconformity• part number• quantity affected• date delivered• PennEngineering purchase order number• PennEngineering work order number, if applicable• Supplier’s traceability information (i.e., lot number, batch number, heat number, etc.)• any other information specifically requested by PennEngineering Quality Assurance
A.1.4 Records.
Subcontractor shall maintain records in accordance with ISO 9001 and to provide evidenceof conformity to purchase order requirements, including product conformance andcompliance to processing requirements. Records shall be maintained by the subcontractor
for a period of not less than 20 years, unless otherwise specified on the face of the purchaseorder.
A.1.5 Right of Access.
Subcontractors shall afford representatives from PennEngineering, customers of
PennEngineering, and regulatory authorities, the right of access to all facilities involved in theorder, and to all applicable records.
A.1.6 Flow Down of Requirements.
Subcontractors shall flow down to their sub-tier suppliers the applicable requirements in thePurchase Order, applicable specifications, and of this document. Flow down shall include
applicable product requirements, records requirements, and right of access.
A.1.7 Counterfeit Parts Prevention.
Subcontractors shall plan, implement and control a process appropriate to the product thatprevents the use of counterfeit product and their inclusion in product(s) delivered to thecustomer.

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A.2 Requirements for Raw Material Suppliers, Including Stock Plastic.
A.2.1 Product Identification and Traceability.
a. Raw material shall be traceable to the mill’s original heat or lot number.
b. Each individual quantity (coil, bundle, spool, etc) of raw material delivered to
PennEngineering shall be identified by a tag or other appropriate attached marking.
Information required to be included on the tag (or appropriate marking) shall include:
•
•
•
•
•
•
•

Part number/size by PennEngineering part number as listed on the PO
Alloy designation
WeightHeat number
Supplier’s identification number which provides processing traceability (e.g. workorder number, lot number, batch number, etc)
PennEngineering purchase order number
Subcontractor’s name

A.2.2 Process Control.
a. The subcontractor shall supply material produced in accordance with the requirements of
the raw material specification identified on the purchase order, if applicable.
b. Upon receipt of the first order for each raw material (by PennEngineering specification
number), subcontractor shall submit material samples as required by the
PennEngineering Quality Department for first article approval before first shipment ofmaterial. Material submitted for first article approval shall be representative of production
and future shipments. Any subsequent changes to the process require re-approval of the
new/revised process. Further, PennEngineering reserves the right to require a reapproval of material as deemed necessary.
A.2.3 Subcontracting.
a. Raw material suppliers may subcontract any or all parts of their processing as long as allother requirements are satisfied.
b. PennEngineering reserves the right to restrict or disallow the use of a subcontractor as aresult of poor material quality or their inability or refusal to meet other applicablerequirements.
A.2.4 Handling, Packaging and Delivery.
Raw material from different heat/lot numbers shall be appropriately separated in order tomaintain traceability. Further, raw material shipped in order to fulfill more than one purchaseorder shall be appropriately separated in order to maintain traceability.
A.2.5 Records.
a. All records delivered to PennEngineering shall be identified with the following in order tomaintain traceability:• Part number/size by PennEngineering part number as listed on the PO• Alloy designation
Form No. PFF-05-007 Rev. E
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Supplier Quality Requirements• Weight shipped• Heat number• lot number or other identification which will provide traceability• PennEngineering purchase order number• Subcontractor’s nameb. Material certifications and test reports as required by the applicable PennEngineering raw
material specifications shall be obtained by the subcontractor and maintained by thesubcontractor in accordance with paragraph A.1.3.

A.2.6 Certificates and Reports.
a. Subcontractors of carbon steel and corrosion resistant (stainless) steel. A raw material
certification of actual chemical and physical analysis shall be forwarded with each
shipment.
b. Subcontractors of aluminum, brass, and bronze alloys. A raw material certification of
typical (or actual) chemical and physical analysis shall be forwarded with each shipment.
c. Subcontractors of other materials (plastics, etc.). A certificate of conformance, along witha certificate of applicable tests, is required with each shipment.
d. All certificates and reports listed in paragraph A.2.6.a. through c. above shall include thefollowing information:• PennEngineering purchase order/item number• Brief description of material ordered (size, type, class, etc.)• Applicable raw material specification and its revision, per purchase order• Material heat/lot number• Listing of all chemical and physical specification requirements, and the results of tests
performed• Signature of an authorized subcontractor representative.
NOTE: “Physical” requirements in paragraph A.2.6.a thru d. are often referred to as“mechanical” requirements in the text of PennEngineering raw material specifications.
They include all of the following as applicable: ultimate tensile strength, yieldstrength, elongation, reduction in area, grain size, and decarburization, and may
include others as defined within the raw material specification.
A.2.7 DFAR 252.225.7014.
a. Purchase order or referenced material specifications may require that material be“DFARs compliant”. In these cases, the supplier shall supply material in accordance with
DFAR 252.225-7014. Material certificate shall identify the melt source of the material.
A.3 Requirements for Fastener Part Manufacturers, Including Plastic Injection Molders
A.3.1 Purchasing.
a. Raw material purchased by the subcontractor used to manufacture parts shall conform to
the requirements of the PennEngineering raw material specification and any raw material
requirements identified on the purchase order or on referenced documents.

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Supplier Quality Requirementsb. A raw material certification showing chemical and physical analysis shall be requested
and obtained from the material supplier. Certification shall be forwarded to
PennEngineering with shipment of parts.

A.3.2 Product Identification and Traceability.
a. Subcontractor shall maintain traceability to the raw material heat/lot number from which
the parts were made.
b. Subcontractor may not mix parts made from different raw material heat/lot numbers.
Each PennEngineering Work Order Number shall represent parts made from one raw
material heat/lot.
A.3.3 Subcontracting.
a. Subcontractor may not sub-contract any part of the processing or other requirements
without prior approval of PennEngineering via a completed form PFF-06-008.
b. Inspection and/or testing of parts may be subcontracted without the need for approval as
long as the laboratory is ISO/EIC 17025 accredited for the inspection/testing to be
performed.
A.3.4 Process Control.
a. The subcontractor shall manufacture parts in accordance with the correct revision of thePennEngineering drawing, as identified on the purchase order.
b. Parts shall be made from raw material in accordance with the description identified on thepurchase order, drawing, or other referenced document.
c. Unless stated otherwise on the purchase order, parts shall be manufactured according to
the correct revisions of all process specifications identified on the purchase order,
drawing, and other documents. This includes tapping procedures, heat treating
specifications, finish specifications, and others as required.
d. Supplier shall make appropriate provisions to prevent, detect, and remove foreign objects
and debris from entering into containers of parts.
e. Upon receipt of the first order for each part number, subcontractor may be requested tosubmit parts to PennEngineering for first article approval before continuing withprocessing. Parts submitted for first article approval shall be representative of
production. Any subsequent change to the process requires re-approval of the
new/revised process. Further, PennEngineering reserves the right to require a reapproval of process as deemed necessary.
f.

After the order for parts is complete, the subcontractor shall return any items belonging to
PennEngineering. The subcontractor shall contact the buyer to properly complete thereturn.

A.3.5 Identification, Traceability, and Marking Requirements for Packages.
a. Each container (bin, box, etc.) of products delivered shall be identified to indicate thesubcontractor name, PEM part number, quantity, purchase order number, and supplier’s
lot traceability information.
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Supplier Quality Requirementsb. Containers shipped separately shall be clearly marked or labeled to identify number ofcontainers. Example: Carton #1 of 4, Carton #2 of 4, etc.
c. Subcontractor may be required to send a copy of the applicable PennEngineering partdrawing with each shipment of parts.
d. Refer to Appendix I for packaging and package label requirements.

A.3.6 Records.
a. All records delivered to PennEngineering shall be identified with the following, in order tomaintain traceability:•••

PennEngineering purchase order/line item number,
PennEngineering part number,
Supplier traceability information

b. Material certifications and test reports shall be obtained by the subcontractor andmaintained by the subcontractor in accordance with paragraph A.1.3.
c. If supplier is required to provide other processes (e.g., heat treating, plating, passivation,etc.) in the manufacturing of fastener parts, supplier shall maintain evidence ofconformance to applicable process and test requirements for a period of not less than 20
years, unless otherwise specified.
A.3.7 Statistical Techniques.
Dimensions that are “boxed” in the field of the part drawing indicate that those dimensions
are “controlled dimensions”. Controlled dimensions (if any) shall be charted and monitored
using Statistical Process Control. The Quality Assurance Department of PennEngineering
may be contacted to provide assistance, if needed.
A.3.8 Certificates and Reports.
a. Referring to paragraph A.3.1, supplier shall submit raw material certification with each
shipment of parts. Raw material cert shall identify the information required by paragraph
A.3.6.a.
b. When the purchase order (or a referenced document) requires a Certificate ofConformance (or Compliance), such certificate shall include the following information:
•
•
•
•
•
•
•
•

PennEngineering part number,
PennEngineering purchase order/line item number,
Brief description of part (and/or process),
Identification of drawing number (and/or process specification) and revision,
Subcontractor’s process lot/batch number,
Reference to raw material traceability, including heat number,
Identify the company names and locations of any sub-subcontractors used, (seeparagraph A.3.3)
And signature of authorized subcontractor representative.

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A.4 Specific Requirements for Process Sources - Heat Treating, Plating, Surface Finishing,
Plastic Overmolding (i.e. Injection Molding), Thread-Locking Patches, and Other
Processes.
A.4.1 Handling and Storage of Producta. Subcontractor is responsible for the condition of PennEngineering parts while in theirpossession. Subcontractor shall implement methods to keep parts acceptably clean andfree from substances detrimental to the parts, part surface condition, or part functionality.
b. Subcontractor shall implement methods into their handling and production processes thateliminate the possibility of mixing work order/releases. Supplier shall also makeappropriate provisions to prevent, detect, and remove foreign objects and debris fromentering into containers of parts.
A.4.2 Product Identification and Traceability
Subcontractors of the various processes shall maintain traceability of parts in order tocorrelate subcontractor processing lots to the applicable PennEngineering Work Order /Release numbers. Individual PennEngineering Work Order/Releases may not be mixed.
A.4.3 Process Control
a. Subcontractor shall process parts in accordance with the applicable PennEngineering
specification as identified on the purchase order.
Examples of specifications include HT-102 (heat treat), FIN-P20 (plating), and MLD-003(injection molding).
b. If the specification references another requirement as part of the processing,subcontractor is responsible for all such requirements, unless otherwise agreed uponwith the buyer.
Examples: Some plating processes require a baking process after the plating process.
Heat Treat processes often require testing in accordance with specification HT-501.
c. Upon receipt of the first order for each process (by PennEngineering specification
number), subcontractor may be required to submit a sample of processed parts to
PennEngineering for first article approval before continuing with processing (quantity ofparts in sample to be agreed upon by the subcontractor and the buyer). Parts submitted
for first article approval shall be representative of production. Any subsequent changes
to the process require re-approval of the new/revised process. Further, PennEngineeringreserves the right to require a re-approval of process as deemed necessary.
d. Subcontracting – Refer to paragraph A.4.4.
e. Heat Treating Subcontractors shall qualify and calibrate thermal equipment inaccordance with PennEngineering specification HT-007 or SAE specification AMS-2750.
f. When required by PennEngineering, Heat Treating Subcontractors supplier shall
implement applicable processes in accordance with AIAG document CQI-9.
g. When required by PennEngineering, Plating and Coating Subcontractors supplier shall
implement applicable processes in accordance with AIAG documents CQI-11 and/or
CQI-12.
A.4.4 Subcontracting
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a. Subcontractor may not sub-contract any part of the processing or other requirements
without prior approval of PennEngineering via a completed form PFF-06-008.
b. Inspection and/or testing of parts may be subcontracted without the need for approval as
long as the laboratory is ISO/EIC 17025 accredited for the inspection/testing to be
performed.

A.4.5 Nonconforming Product – Unable to Complete the Required Testinga. When a process specification requires a test with a duration longer than 48 hours,
subcontractors who are unable to complete such tests in time to meet shipment due
dates are permitted to ship parts in accordance with paragraph 5.4.2 of this document.
Authorization to ship part under this paragraph can not be applied to shipments waiting
for First Article Approval per paragraph A.4.3.c of this document.
A.4.6 Packaging and Delivery
a. Maximum height of skid with containers shall not exceed 50 inches or 1.27 meters.
b. Bins or boxes of parts as returned to PennEngineering shall not weigh more than fifty(50) pounds each.
c. If parts are sent to the subcontractor in corrugated boxes:• Part Identification Tags in boxes as received from PennEngineering shall not be
discarded.
• After processing, parts shall be returned to PennEngineering in closed corrugatedboxes. Appropriate measures shall be taken to protect the parts and keep the box
from bursting while in transit. See Appendix I for packaging requirements andrecommendations• Boxes of products shall be identified on the outside using labels or other appropriate
legible method to include the following information (refer to Appendix I, paragraph I
for an example): the subcontractor name, PEM part number, quantity, purchase ordernumber, and PennEngineering work order – release number.
• Containers shipped separately shall be clearly marked or labeled to identify numberof containers. Example: Carton #1 of 4, Carton #2 of 4, etc.
• Part identification Tags shall be placed in the boxes as they were when received by
the subcontractor. The router as found in one of the boxes shall be returned in box #1of the order.
• Refer to Appendix I for additional requirements and information.
d. If parts are sent to subcontractor in re-usable bins (i.e., metal, plastic, fiberglass, etc.):
1. Part Identification Tags on bins as received from PennEngineering shall not be
removed.
2. After processing, parts shall be returned to PennEngineering in bins with tags of thesame Work Order/Release in which they were received.
3. Bins shall be securely covered to prevent mixing or loss of parts during transit.
4. If bins are stacked on a skid:• Bin tags shall face the outside of the skid (metal bins) or in the sleeve on top of
the bin (fiberglass bins),• Bins shall be stacked as evenly as possible, not more than 5 bins high,• Each work order shall be grouped closely together, in the same stack, on theForm No. PFF-05-007 Rev. E
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same side of the skid, as much as is possible,
The top bin shall be covered with appropriately fitting lids, andBins shall be secured to the skid; “belly band” must be used for metal bins.

A.4.7 Records
Records of processing and process control shall be maintained in accordance withparagraph A.1.3.
A.4.8 Certificates and Reports
When the purchase order (or a referenced document) requires a Certificate of Conformance(or Compliance), such certificate shall include the following information:• PennEngineering part number,• PennEngineering purchase order/line item number and work order/release number,• Brief description of process,• Identification of PennEngineering process specification and revision,• Identification of other process specification and revision, if required or applicable,• Subcontractor’s process lot/batch number,• Identify the company names and locations of any sub-subcontractors used, (seeparagraph A.4.4)• Signature of authorized subcontractor representative.

6.B QUALITY REQUIREMENTS FOR INDIRECT SUPPLIERS.
B.1 Requirements for All Indirect Suppliers.
B.1.1 First Article Approval and Subsequent Re-approval.
When required (written or verbal), upon receipt of the first order for each item (byPennEngineering specification number or tool number), supplier shall submit samples for firstarticle approval before first shipment of product. Product submitted for first article approvalshall be representative of future deliveries. Number of samples required for each approval isdetermined by the Quality Department of PennEngineering.
Any subsequent changes to the process require re-approval of the new/revised process.
Further, PennEngineering reserves the right to require a re-approval of product as deemednecessary.
B.2 Specific Requirements for Tooling Raw Material Suppliers.
B.2.1 Product Identification and Traceability.
Each individual quantity (bundle, coil, spool, etc) of raw material delivered to
PennEngineering shall be identified by a tag or other appropriate attached marking.
Information required to be included on the tag (or appropriate marking) shall include:•••

Material Size (e.g. thickness, width, length, etc.)
Alloy designation
Quantity (e.g. weight, length, etc.)

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B.2.2 Process Control.
The supplier shall supply material produced in accordance with the requirements of the raw
material specification identified on the purchase order, if applicable.
B.2.3 Records.
All records delivered to PennEngineering shall be identified with the following in order tomaintain traceability:• Part number/size by PEM® part number (12 or 15 digit material code)• Alloy designation• Weight shipped• PennEngineering purchase order number• Supplier’s name
B.3 Specific Requirements for Manufacturers and Suppliers of Completed Tools and Tooling
Blanks.
B.3.1 Purchasing.
Raw material procured by the supplier for use to manufacture tools shall conform to therequirements of the raw material specification or description identified (if any) on thepurchase order, drawing, or on referenced documents. NOTE: Supplier shall contact
PennEngineering to identify the required material type, if not readily identifiable.
B.3.2 PennEngineering Supplied Items.
a. If PennEngineering provides the raw material for use, supplier may not substitute othermaterial for any reason. If more or other material is necessary, the supplier shall contact
the buyer for PennEngineering.
b. After the order for tools is complete, the supplier shall return any items belonging to
PennEngineering. Supplier shall contact the buyer to complete the return.
B.3.3 Product Identification and Traceability.
a. Supplier shall mark tools as required by the applicable part drawing (including all required
information, marking method and location) if so stated. Any exceptions shall be as statedon the applicable purchase order or in the body of the drawing, or as defined bystatement “b” below.
b. When marking of tools is not possible due to size, configuration, or possible damage totool, it is permissible to place tools into “compact” containers in order to identify them withthe required information. All information required to be marked shall be included.
B.3.4 Process Control.
a. The supplier shall supply/manufacture tools in accordance with the correct revision of thePennEngineering drawing (if any), as identified on the purchase order.
b. Tools shall be made from raw material in accordance with the material type if so identified
on the purchase order, drawing, or other referenced document.
c. If so stated, tools shall be supplied/manufactured according to the current revisions of allprocess specification identified on the purchase order, drawing, or other documents. This
includes thread specifications, heat treating specifications, finish specifications, coating
requirements, tool marking, etc.
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d. When a tool drawing requires tools receive a coating (e.g., TiN, TiCN, etc.), it ispermissible to allow coating to be applied to areas additional to those specified, unlessotherwise stated on the tool drawing or purchase order. However, final tool dimensions
must meet tool dimension and tolerance requirements after completion of all machining
and coating.
B.3.5 Handling, Packaging and Delivery.
a. Boxes of tools shall be identified on the outside using labels or other appropriate legible
method to include the supplier name and PennEngineering purchase order number.
(refer to Appendix I, paragraph I.1 for an example).
b. If shipping tools against several purchase orders, the shipping container shall clearly
identify all applicable purchase order numbers on the outside of the container.
c. If shipping multiple tool numbers in the same shipping container, each tool number shallbe the supplier shall be segregated using appropriate internal containers in order toprevent confusion when received by PennEngineering personnel. Each internal container
shall be clearly identified with the applicable purchase order number and thecorresponding part number/item number as listed on the purchase order.
B.3.6 Records. All records delivered to PennEngineering shall be identified with the purchaseorder number and the tool number in order to maintain traceability.

B.4 Specific Requirements for Tooling Process Suppliers - Heat Treating/Thermal
Processes, Plating/Coating, Surface Finishing, and Other Processes.
B.4.1 Handling and Storage of Product.
a. The supplier is responsible for the condition of PennEngineering parts while in theirpossession. Supplier shall implement methods to keep parts acceptably clean and freefrom substances detrimental to the parts, part surface condition, or part functionality.
b. Supplier shall implement methods into their handling and production processes thateliminate the possibility of mixing work order/releases, and prevent stray parts/items fromgetting into PennEngineering work orders/releases.
B.4.2 Product Identification and Traceability.
Suppliers of the various processes shall maintain traceability of parts in order to correlate
supplier processing lots to the applicable PennEngineering Work Order/Release numbers.
Individual PennEngineering Work Order/Releases my not be mixed.
B.4.3 Process Control.
a. Supplier shall process items in accordance with the applicable PennEngineering
specification or other description as identified on the purchase order.
Examples of specifications include HT-652 (heat treat), and FIN-X36 (plating).
b. If the specification references another requirement as a part of the processing, supplier is
responsible for all such requirements, unless otherwise agreed upon with the buyer.
Examples: Some plating processes require a baking process after the plating process.
Heat Treat processes often require testing in accordance with specification HT-501.
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c. Supplier may not sub-contract any part of the processing or other requirements without
prior approval of PennEngineering.
d. Thermal Process Suppliers shall qualify and calibrate thermal equipment in accordancewith PennEngineering specification HT-007 or SAE specification AMS-2750.

B.4.4 Nonconforming Product – Unable to Complete the Required Process.
Subcontractors who are unable to complete the required process due to unacceptable tool
conditions shall contact PennEngineering to determine the course of action to resolve theissue.
B.4.5 Handling, Packaging and Delivery.
a. If parts are sent to subcontractor in re-usable bins (i.e., metal, plastic, fiberglass, etc):••

Identification Tags on bins as received from PennEngineering shall not be removed.
After processing, items shall be returned to PennEngineering in bins with tags of thesame Work Order/Release in which they were received.

b. If items are sent to the supplier in corrugated boxes:••

If received, Identification Tags from PennEngineering shall not be discarded.
After processing, items shall be returned to PennEngineering in closed corrugatedboxes. Appropriate measure shall be taken to protect the items and keep the box
from bursting while in transit. See Appendix I for requirements and other information.
• Boxes of products shall be identified on the outside using labels or other appropriate
legible method to include the following information (refer to Appendix I, paragraph I
for an example): the supplier name, PEM tool number, quantity, purchase ordernumber.
• Containers shipped separately shall be clearly marked or labeled to identify numberof containers. Example: Carton #1 of 4, Carton #2 of 4, etc.
• If received with shipment, Part identification Tags shall be placed in the boxes andthe router shall be returned in box #1 of the order.
c. Bins or boxes of items as returned to PennEngineering shall not weigh more than fifty(50) pounds each.
B.4.6 Certificates and Reports.
When the purchase order (or a referenced document) requires a Certificate of Conformance(or Compliance), such certificate shall include the following information:
•
•
•
•
•
•

PennEngineering part number,
PennEngineering purchase order/line item number and work order/release number,
Brief description of process,
Identification of process specification and revision,
Supplier’s process lot/batch number,
Signature of authorized supplier representative.

6.C QUALITY REQUIREMENTS FOR LABORATORIES.
C.1 Requirements for All Laboratories.
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C.1.1 Laboratories shall meet the QMS Standard requirements of this document.
C.1.2 Laboratories shall perform the service (calibration or testing) in accordance with purchaseorder requirements.
C.1.3 The traceability and reporting requirements of the current revision of ISO/EIC 17025 apply.
C.1.4 Laboratories shall provide complete calibration/test report. Calibration reports shall include“As Found” and “As Left” data
C.1.5 Laboratories may not subcontract any part of calibration/testing without prior approval of the
Quality Department of PennEngineering.

6.D QUALITY REQUIREMENTS FOR SERVICE SUPPLIERS.
D.1 Specific Requirements for Sorting Services.
D.1.1 Suppliers who provide sorting services shall meet the same requirements as Process Source
subcontractors as defined in paragraph A.4 of this document.
D.1.2 Sorting suppliers shall perform the sorting service in accordance with purchase order
requirements.
No further requirements are defined at this time.
D.2 Specific Requirements for Delivery Services and Trucking Companies.
D.2.1 Suppliers who provide delivery services shall perform the service in accordance withpurchase order or contract requirements.
No further requirements are defined at this time.

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Appendix I
General Packaging Requirements and Recommendations

I.1

Illustration for Identification of Packages.

Picture 1. For parts and tools manufactured
complete by supplier.

ABC Mfg. Company
123 Street Road
Hometown, PA 19100
Deliver to:
PennEngineering
5190 Old Easton Road
Danboro, PA 18916

I.2

P.O. No. 890001
Part No. SO-632-1ZI
Quantity 15,000 pcs.
ABC Lot No. A123-1

Picture 2. For parts and tools
processed by supplier.

XYZ Heat Treating/Plating
123 Street Road
Hometown, PA 19100
Deliver to:
PennEngineering
5190 Old Easton Road
Danboro, PA 18916

P.O. No. 890001
Part No. SO-632-1ZI
Quantity 15,000 pcs.
WO No. 895761-1
XYZ Lot No X456-2

Packing and Container Requirements.
a. Supplier shall implement provisions to prevent, detect, and remove foreign objects anddebris from entering into packages of parts shipped to PennEngineering.
b. Suppliers shall package product using appropriate manners to prevent breakage of productor package during shipment. (See recommendations in paragraph I.3 below).
c. Each container of parts sent to PennEngineering shall not weigh more than fifty (50)pounds.
d. Subcontractor shall not place more than one part number in the same shipping container.
Further, subcontractor shall not place parts for more than one purchase order or parts
made from more than one supplier lot/batch number in the same shipping container.
Paragraph c. applies to all suppliers performing manufacturing or other processes on
PennEngineering fastener products. Paragraph c. does not apply to tooling suppliers.
e. Partially filled containers shall be filled to the top with bubble pack or other appropriate filler
to prevent crushing or breaking of container during transit.

I.3

Packing and Container Recommendations.
a. Containers should be double-wall flute corrugated fiberboard, 275 lb. test and of uniform
size. Each container should be lined with a 4 mil double poly liners, which should be tiewrap or twist-wrap secured. This practice has proven to help prevent breakage of boxes
during transit.
b. Each container should be appropriately closed (with pressure sensitive tape, glue, etc;
staples should be avoided) and then sealed with reinforced tape.
c. Shipments of six (6) containers or more should be placed on a skid, and securely banded
onto the skid. Banding should be in two directions.

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d. If determined to be appropriate, supplier may band containers in two directions using
polypropylene banding or polyglots tape (1/2 inch wide or larger).

Appendix II
Definitions
II.1
II.2

Supplier – Source which provides items or services as required.
Supplier Categories:(A). Subcontractor. Sources of items and processes that directly fulfill PennEngineering
fastener product requirements, including packaging items such as bags and boxes.
(B) Indirect Supplier. Suppliers of items or processes that help PennEngineering fulfill its
product requirements, but do not fulfill requirements themselves. Most are toolingsuppliers and those who perform processes on tooling, or supply test panel material.
(C) Laboratories. Calibration Sources and Testing Laboratories.
(D) Service Supplier. Suppliers of items or processes that help PennEngineering fulfill its
non-product related requirements. Examples of this type of supplier include those who
provide sorting processes, packaging materials (not a deliverable item to
PennEngineering customers), trucking/delivery services.
II.3 Independent Laboratory – For purposes of this procedure, is a laboratory that is accredited to
the requirements of ISO/EIC 17025 by A2LA, NVLAP or other recognized agency. The Quality
Department of PennEngineering will chose the laboratory to be used.
II.4 RFQ – Request for Quotation. A communication received by a subcontractor which requests
pricing and delivery information regarding a product, material, service, etc. intended to bepurchased by PennEngineering.
II.5 Product – As defined for this document, product shall refer to the material, parts, etc. supplied,or the process performed, to fulfill purchase order requirements.
II.6 “appropriate” – As used in this document, indicates where the absence of such would
adversely affect the quality of product.
II.7 Purchase Order (or PO) – Document or data issued to a supplier identifying items or services
to be purchased.
II.8 Tooling – For purposes of this document, tooling relates to those tools described by a drawing
created by or for PennEngineering, or by other description making the tool unique toPennEngineering. It does not apply to production machine parts (i.e. gears, collets, drive
shafts, etc.) or standard supplier catalog items (i.e. a commercially available stocked item suchas a standard size drill or tap).
II.9 On-time Delivery – Items are considered “on-time” when they are received at PennEngineering
no later than the requested date as stated on the purchase order. Allowable tolerance for earlydelivery is determined by PennEngineering management and is based on supplier type andlocation.
II.10 Control Plan – Written description of the systems for controlling processes. See APQP
Reference Manual
II.11 FMEA – Failure Mode and Effects Analysis. See FMEA Reference Manual.
II.12 PPAP – Production Part Approval Process. See PPAP Reference ManualForm No. PFF-05-007 Rev. E
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Appendix III
Referenced Documents

PennEngineering Specifications and Other Documents
EWI-111HT-007
HT-501

Raw Material Part Number and Specifications
Thermal Process Equipment, Qualification Requirements
Rockwell Hardness Testing Methods For Fastener Product and Locationof Micro-Hardness Indentations

PennEngineering Forms
Form PFF-06-002
Form PFF-06-008

Supplier Questionnaire and Quality Commitment
Request and Authorization to Subcontract

Industry Standards and Other Documents
AMS 2750
AS9100
ISO 9001
ISO/EIC 17025
IATF 16949
APQP
FMEA
PPAP
CQI-9
CQI-11
CQI-12

Pyrometry
Quality Management Systems – Requirements for Aviation, Space andDefense Organizations
Quality Management Systems – Requirements
General Requirements for the Competence of Testing and Calibration
Laboratories
Quality Management System Requirements for Automotive Production
and Relevant Service Parts Organizations(Reference Manual) Advanced Product Quality Planning and Control
Plan(Reference Manuals) AIAG & VDA FMEA Handbook OR
Potential Failure Mode and Effects Analysis(Reference Manual) Production Part Approval Process
Special Process: Heat Treat System Assessment
Special Process: Plating System Assessment
Special Process: Coating System Assessment

Appendix IV
PennEngineering Facility
Danboro, PA Phone: 215-766-8853
Upon inquiries, please request Supply Chain or Quality representation

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