Supplier Compliance Manager®
Security-Based Approach toSupply Chain Operations

SUPPLIER COMPLIANCE MANAGER®

Security-Based Approach to Supply Chain Operations
In this global economy, your supply chain has become more
extensive and complex. Maintaining the integrity of your cargo
and the reliability of its delivery has been further complicated byvarious political factors and serious security threats around theworld. In addition, the U.S., Canada and the European Union haveclamped down on cargo security and increased inspections toensure manifests are correct and cargo entering its ports does
not contain contraband.
BSI’s Supply Chain Solution will give your company state-ofthe-art supplier risk assessments and accurate metrics tosubstantially mitigate risks to your cargo and your reputation
as well as meet the demands of different government
security schemes.
With Increased Security Measures on cargo moving through orentering the United States, Canada or Europe, Customs Trade
Partnership Against Terrorism (C-TPAT), Partners in Protection(PIP) or Authorized Economic Operator (AEO) certification is vitalto import freight quickly. However, many companies that are
already C-TPAT, PIP or AEO certified, or are considering becoming
certified, struggle with the mandates for the collection,assessment and reporting of Business Partner risks to comply
with program regulations.

BSI offers Supplier Compliance Manager®(SCM), our groundbreaking, web-based hosted solution designed to facilitate andexpedite your organization’s C-TPAT/PIP/AEO compliance.
Supplier Compliance Manager® is the only tool you need tocommunicate with your Business Partners, track theircompletion of security risk assessments based on
C-TPAT/PIP/AEO compliance requirements, review theircompliance and risk status, and report on your organization’s
overall compliance.
Additionally, the tool makes use of BSI’s robust proprietaryglobal cargo tampering data and terrorism risk modeling tobetter assess the potential risk of your suppliers worldwide.
So you’re getting much more than a surveying tool — you’regetting valuable insight incorporated into your security
assessments and delivered to your desktop.
Supplier Compliance Manager® can also help to significantly
reduce the cost of C-TPAT/PIP/AEO certification. Our low-cost
solution helps defray high manpower costs involved in compilingand maintaining C-TPAT/PIP/AEO certification data. With ourflexible pricing structure, you can choose to pay for your own
Business Partner assessments or transfer the cost to yourBusiness Partners. This gives you the ability to choose the optionthat best fits your budget.
Whether your company is already C-TPAT/PIP/AEO certified or is
ramping up for certification, SCM helps to make the timeconsuming and complex tasks of managing and reporting
Business Partner risk data a simple, streamlined process. And
now that 200 U.S. Customs and Border Protection Specialists
are trained on the tool, C-TPAT audits will go smoother as thespecialists are able to understand and utilize your Supplier
Compliance Manager® reports and data.

Customs and Border Protection
Specialists are trained on SCM's
sophisticated supplier risk modelingability and mitigation processes.

2BSI

Supply Chain Security

Streamlined Data Collection
Getting complete, insightful data from your Business Partners
is easy with Supplier Compliance Manager®. From yourdesktop, you can e-mail requests to your Business Partners
to complete a self-assessment using our template emails or
customize your messages with your company logo.
Upon logging into the Business Partner section ofSCM, your Business Partners will be asked to complete acompany profile. Using the information they provide, partners
will be presented with one of 10 potential self-assessment
questionnaires based on business type classification andsecurity criteria. This targeted approach reduces the time
your Business Partners will spend on their self-assessments,
while also ensuring that the information collected is pertinent
and applicable to your C-TPAT/ PIP/AEO certification andsecurity needs.
If you have chosen to pass the cost of the assessments
to your Business Partners, they will be able to conveniently
pay for their assessment online via credit card through secure
PayPal technology.
Built-in e-mail communication tools not only will assist you infollowing up with Business Partners who have yet to complete
their self-assessments, but also remind you to request
updates on an ongoing basis with a customizable timeframe.

FEATURES• 24/7 Web-based tool collects Business Partner risk
information required for C-TPAT/PIP/AEO certification• Supplier assessments are analyzed against proprietary cargotampering and terrorism data• Customized questionnaires are available with yourorganization’s specific requirements and standards• Patented mathematical modeling automatically analyzes andscores your suppliers’ assessments• As government program standards change, SCM
questionnaires will be updated automatically.
• Dashboard-style reporting includes pooled or individualresults, along with numerous pre-defined supplier reports• E-mail your partners directly from the tool as an entire groupor select a subset of partners• Automatic language translation; select English, Spanish,Japanese, Chinese or languages of your choosing• Flexible pricing models give you the option to transfer costs• 200 U.S. Customs C-TPAT Specialists are trained on the toolE-mail Business Partners directly from the system using ourtemplated messages.

Supply Chain SecurityBSI3

Translation Capabilities
BSI knows how hard it is to communicate with a global supplierbase. If corporations want to assess foreign-based suppliers,translation tools must be in place to communicate with yourBusiness Partners.
SCM’s automated translation feature provides you with a tool
to effectively communicate in English, Spanish, Japanese,
Chinese or any other language of your choosing. Business
Partner responses to security questions will be translated fromtheir selected language back to English so you can view theresponses of a supplier. E-mails from you to your supplier basewill also be translated into their native language. This featureallows you to communicate with non-English speaking
suppliers, which previously couldn’t be accomplished without
in-country resources.

By selecting a preferred language, Business Partners can view the tool in alanguage they readily understand.

Customized Assessments
Supplier Compliance Manager® gives you the power tocustomize your assessments with up to 250 additionalquestions added under your account. This flexibility gives you
the opportunity to assess other topics related to supply chain
security or supplier compliance, such as social accountabilityor environmental concerns.

Customized assessments help to target the risk factors that affect eachdifferent type of Business Partner.

4BSI

Supply Chain Security

Insightful Risk-Based Scoring
In addition to the assessment responses provided by yourBusiness Partners, Supplier Compliance Manager® utilizes
BSI’s proprietary global risk data to assign each Business
Partner three scores, giving you additional perspective on
their relative risk or safety based on a number of factors.
The Security Assessment Score uses the data provided during
the self-assessment to rank each Business Partner against
C-TPAT/PIP/AEO standards. Results are presented as easy-tounderstand percentages in three separate categories:• “Musts” are standards that must be met in order to beeligible for program certification.
• “Shoulds” are standards that are not required forcertification, but are recommended best practices.
• “Custom category” reflects your custom questions to trackcompliance with other supplier standards important to yourcompany.

Individual Business Partner’s scores are determined not only by their selfassessments, but also by applying our proprietary global threat data for amore comprehensive result.

The Country Risk IndexSM measures terrorism activity bycountry based on BSI’s terrorism modeling, which utilizes ourrepository of information on more than 800 terrorist groups
geographically based in over 200 countries. This data isregularly maintained to determine terrorist threats toWestern business interests.
The Supplier Risk IndexSM uses BSI’s patented supplier risk
algorithm to measure the risk of unmanifested cargo
introduction into the supply chain based on components
including:• Country Risk IndexSM• Supply chain disruption• Supply chain structure• Security infrastructure• And multiple other risk variables
Our dashboard provides your team with a snapshot evaluation of your Business Partners’ compliance, scoring and global security risk rating.

Supply Chain Security

BSI5

Actionable Reporting andMonitoring
BSI’s Supplier Compliance Manager® console features avariety of reporting tools to help you efficiently track andassess your suppliers’ progress and ultimate compliance.
Our dashboard gives you quick and easy access toinformation on the percentage of Business Partners who havecompleted their assessments, the average participant score,
and the percentage of certified Business Partners.
Supplier Compliance Manager® features robust reports thatprovide you with insight on your pooled Business Partners,
individual Business Partners and global risk. Our Business
Partner Risk Report is a summary report that overviews therisk level for each of your Business Partners. The Business
Partner Full Report provides detailed information on aBusiness Partner so you can delve into the information
provided in the self-assessment and our scoring.
Finally, the Country and Global Risk Report gives you quick
access to the risk level of each country globally, so you cantake this information into account when selecting Business
Partners and planning supply routes.

The Business Partner Full Report provides detailed information to help you
understand their score and make informed decisions on the business
relationship.

Additional Resources
It is likely that the results of your Business Partner assessments
will reveal some suppliers who do not meet C-TPAT/PIP/AEO
standards. Quite possibly, these suppliers could not be easily
replaced. As the world’s leading certification body, BSI can assist
your team in bringing these suppliers up to standard. Our client
managers can conduct in-field assessments to ensurecompliance with C-TPAT/PIP/AEO, as well as your specificcompany goals related to social accountability, environment,quality, and more.

BSI’s Supplier Compliance Manager®
is more than just a data collection andreporting system. It’s backed by thefull power of BSI’s certification teams
and global resources.

6BSI

Supply Chain Security

Groundbreaking Risk-Based Tool
Designed for Your Needs
BSI’s Supplier Compliance Manager® is more than just a datacollection and reporting system. Not only does ourproprietary risk data help give Business Partner assessments
insightful depth, but BSI's expertise and advice are always justa phone call away. Put BSI’s Supplier Compliance Manager® towork for your organization and benefit from more secure
Business Partner relationships, better informed businessdecisions, and, most importantly, streamlined C-TPAT/PIP/AEO
compliance, which translates into faster movement of yourimported cargo.
With strong global presence and unsurpassed industry
expertise, BSI provides end-to-end supply chain risk
management solutions. For over 100 years, BSI has led theway in developing the entire concept of standards. Today, weprovide assessment and certification services toorganizations at over 80,000 locations in 120 countries.
With more full-time auditors than any other certification bodyand specialists covering every area of business, we canensure consistency of experience, expertise andprofessionalism. We invest in our staff through extensivetraining to ensure that our auditors are current with industry
best practices and can be pro-active to help you improve yoursupply chain. Our staff are also well-versed in your supplier’s
national and legislative requirements to facilitate overcoming
any exporting hurdles.

BENEFITS• Saves your staff significant man-hours and dollars as suppliercompliance efforts are streamlined• From the factory throughout the supply chain to its destination,
SCM provides an accurate picture of true supplier risks.
• Conveniently assesses suppliers’ compliance with yourcompany’s unique criteria• Eliminates subjectivity in assessments, providing you with
supplier assessment scoring and program consistency• Facilitates effective communication with your foreign partners• Conveniently captures compliance program status on one
screen, displaying the status of your entire supplier base withdrill downs for further detail

Finally, BSI’s Supplier Compliance Manager® will enable you to
fully assess the security of the route your freight takes as well
as facilitate compliance with certifications required by U.S.
Customs, Canada Border Services Agency, and the European
Union to expedite delivery of your freight.

• Streamlines your communications from the initial request forassessment to follow-up reminders and results sharing

For more information about Supplier Compliance Manager®,call +91 11 2692 9000 or visit www.supplychainsecurity.com• Saves your company supplier assessment costs, potentiallyreducing the cost of your program• Auditing C-TPAT Specialists can easily utilize your systems

Supply Chain SecurityBSI

7

For more information call +91 11 2692 9000
or visit www.supplychainsecurity.com
BSI Group India
The Mira Corporate Suites, A-2 Plot No. 1&2
Ishwar Nagar, Mathura Road, New Delhi -110065
Tel: +91 11 2692 9000
Email: info.in@bsigroup.com
www.bsigroup.co.in

Copyright © 2013 The British Standards Institution. All Rights Reserved.