Smarter IT actively
adapts for better
employee experiences
A new era for employee productivity
Innovative new technologies and the flexibility to work
anywhere have transformed the professional environment

2x 85%
48%

Employees are twice as engaged
and 85% more likely to stay 3+ years
if they feel they have technologythat supports them at work.1

of business and technology leaders
expect Gen AI to transform their sector
substantially within three years.2

Enhanced employee
experience drives betterbusiness outcomesof IT decision-makers saw morethan 10% improvement in userexperience scores by focusing on
satisfaction with technology.
And those efforts generated a $5
return for every $1 spent.3

And today, 85% of CIOs areworking more closely with HR
teams than they did in 2019.4

How can Lenovo help?
Take hyper-personalized employee experiences toa new level with our flexible suite of managed andprofessional services, delivered via Care of One™ –Lenovo’s comprehensive, Gen AI-powered Digital
Workplace delivery platform.

30%
Improvement in user experience with Care of One™530%
lower end-user support costs540%of issues proactively resolved5

1

Drive personalization withsmarter Gen AI systems

Transform each employee’s digital
workspace to their unique needs
Build your seamless digital workplace with
one centralized platform to manage all yourorganization’s devices. Create tailored suites
of apps and services that align with theneeds of the different user personas withinyour organization and actively adapt totheir evolving preferences, for seamless andpersonalized digital experiences.

Deploy connected systems to support
greater productivity
Our pre-packaged, fully integrated suite ofapps deploy best-of-breed collaboration
solutions, seamlessly managed with back-end
authentications to empower your workforce.

Harness Gen AI for ultra-personalized
help and support.
Care of One™’s predictive systems help toidentify and prevent system or performanceissues proactively. Meanwhile our AI-powered
assistant lives within your professional
ecosystem to provide staff with quick andpre-emptive issue resolution suited to theirpersonality and role.

2Streamline processes tofree up IT resources

Enable easy remote device
management
Lenovo Device Intelligence Plus (LDI+)
monitors devices remotely and can preemptively troubleshoot and fix issues. Device
performance is improved and across-fleet
compliance more easily managed.

Automated, market-leading technology
With Care of OneTM, Lenovo provides automatedand optimized workflows that deliver
personalized innovation for each employee.
Repeatable delivery enables continuous
optimization of experience and costs.

Extend your reach with Lenovo
Device as a Service (DaaS)
Pay as you go and ensure access to the latest
technology, including AI-ready Lenovo PCs,
and industry-leading uptime and reliability,
delivering high performance on the go for
unrivaled solutions.

3Ensure robust security
everywhere

Guard endpoint security fromevery angle with Lenovo
Ensure 360-degree resiliency across yourdigital estate. Lenovo Cyber Resiliency as aService (CRaaS) provides visibility and risk
management, cyber detection and response,
digital data protection, access and trust
management, and compliance management
solutions. Lenovo is partnering with Microsoft
to drive greater automation and effectivenesswith Microsoft Copilot for Security.

Gain a higher level of visibility into
your fleet with oversight from LDI+Managed Services
Lenovo’s enhanced, AI-powered PC health toolhelps IT teams predict, diagnose, and prevent
common performance problems at scale.

Prevent data loss and minimize
recovery time
Lenovo Cyber Resiliency as a Service
covers every part of the NIST Cybersecurity
Framework, ensuring end-to-end cyberprotection for your organization. Meanwhile,
Lenovo Backup and Recovery reduces storage
capacity requirements by 95% and optimizes
network bandwidth requirements.6

4

Advance yoursustainability agenda

Get smarter with circular technology
Optimize IT budgets, maintain performanceand help reduce e-waste. Lenovo Certified
Refurbished takes our best-in-class devices,
certifies them and extends their lifespan – allwhile retaining high levels of security
and performance.

Manage asset disposal securely
and sustainably.
Lenovo Asset Recovery Services help you
manage e-waste and maximize circularity.

Hyper-personalize
your workplace
You have the vision. Get there with Lenovo.
Contact our expert team for more information
about Digital Workplace Solutions and theservices we can provide.

©2024, Lenovo Group Limited. All rights reserved.

1. Lenovo, People-First Digital Ecosystem Report, 2022
2. Deloitte, State of Generative AI in the Enterprise Quarter One, 2024
3. Lenovo and Intel, Invest in Employee Experience, Drive Your Bottom-Line Growth, 2020
4. The Conference Board, CHRO Confidence Index, Q4 2024
5. Based on preliminary data collected through Lenovo internal testing
6. Lenovo, Protect Your Data, Protect Your Business, 2022