DRIVING CRAFTSMANSHIP WITH
DIGITAL TRANSFORMATIONVISIONNAIRE DESIGNS FOUNDATION FOR
THE FUTURE WITH CENTRIC PLM©2019 Centric Software Inc. All rights reserved.

“We wanted to digitalize our artisan network in order to double
the volume of sales, create continuity of performance andguarantee delivery times. We had a high turnover, but froma management point of view, we needed to revolutionize
our IT architecture to maintain and increase that levelof performance.”
Claudia Poli, SCM and Project Manager, PLM-CPQ at Visionnaire,
immediately saw the need for digital transformation when she joined
the Made in Italy luxury furniture company in 2017. Visionnaire soonembarked on an ambitious digitalization project that would integrate
product data across a new Product Lifecycle Management (PLM)
solution, a new Configure, Price, Quote (CPQ) solution and a legacy
Enterprise Resource Planning (ERP) solution.
Today, Visionnaire has successfully implemented Centric PLM and is on
track to complete its revolutionary digital project in 2020. The high-end
furniture-makers have aligned information throughout the organization
with a single version of the truth, giving them instant control overcollection development and greater versatility in the way they configure
individual products and the manufacturing process.
How did Visionnaire successfully create an integrated product data
infrastructure with the support of Centric PLM?

Uniqueness, contemporary style and a vocation for “Made in Italy” are at
the core ​​of the Visionnaire brand. The Italian label has rapidly positioned
itself as a leader in the international luxury design scene, no longer seen
as a mere furnishing project, but as a proposal for “full home design”
needs, offering integral solutions for major home décor and furnishingprojects: from private dream homes to public spaces such as hotels,restaurants, and luxurious clubs, covering all living areas, from the livingroom to the bedroom, all the way through to the bathrooms, the kitchen,and outdoor spaces.
Visionnaire is synonymous with high quality tailoring and manufacturing,
representing the best of “Made in Italy”. The products are produced by thebest Italian artisans who have been hand-picked by the company since1959. Each piece is made and sewn by hand through long engineering
processes that take place within the Maison’s design studio. The selectionof materials and the development of new technologies have always
represented an essential aspect of each of Visionnaire’s collections.

“CENTRIC PLMPROVIDES THE

FOUNDATION OF REALTIME PRODUCT DATATHAT IS ACCESSEDAND DISSEMINATED
THROUGHOUT ALL
PARTS OF THE

COMPANY, HELPING US“

100% MADE IN ITALYTO ACHIEVE THIS GOAL.

COMPLEXITY, VOLUME AND DEMAND
As Visionnaire grows, they need to continue to manage an enormous
amount of data related to products, materials, suppliers and custom
orders to produce and deliver high-quality luxury furniture to the market
on time.
“We manage more than 3,500 catalog products, more than 1,500 fabrics
and leathers, more than 5,000 wood lacquers, more than 130 marble
and stone finishes, and 16 steel finishes,” explains Poli. “This is what
our artisans face every time they set out to manufacture a Visionnaire
product. We need to be able to coordinate and communicate productinformation efficiently with our skilled network of artisans to get products
to market on time and remain competitive.”“We got to the point where we were no longer able to keep up withdemand and fulfill orders on schedule using our existing ERP andcommunication systems,” she continues. “This is a time of delicate
balance for Visionnaire, as we are trying to increase production and sales
volumes while maintaining our renowned quality and craftsmanship. We
needed to find a technology solution that could provide us with the rightarchitecture and tools to support our growth.”©2019 Centric Software Inc. All rights reserved.

CHALLENGES++ Difficulty keeping up with increasing
consumer demand and orders++ Managing 3,500+ products comprisedof millions of combinations of raw
materials++ Inefficient collaboration with a networkof 50+ skilled artisans++ Gaps in communication between
departments and external suppliers++ Need to increase speed to market tostay ahead of competition

FLEXIBLE, SCALABLE AND EASYTO IMPLEMENT
Based on the advice of external consultants, Visionnaire began a total
overhaul of its IT infrastructure. Following a thorough assessment of
their existing processes and needs, an ambitious plan was developed
to reduce the role of the company’s existing ERP solution in productdata management and to fully integrate ERP with new PLM andCPQ solutions.
PLM was to become the repository and generator of product dataacross all parts of the organization. Working with their consultants toselect a flexible, scalable solution that could be implemented easily
and integrate smoothly with other enterprise systems, Visionnairechose Centric Software’s Centric 8 PLM.
“Centric PLM offered us an immediate guarantee that we could gain
control of the product development process,” says Poli. “We wereimpressed by Centric’s performance in the fashion sector and thesolution’s ability to handle processes that are most relevant to theworld of furniture. The solution could be adapted to our specific needs.”

RESULTS++ PLM implemented as thebasis of a complete digitaltransformation project++ Smooth integration with
ERP and CPQ solutions++ Improved transparency andcommunication throughout
organization++ Enhanced ability to collaborate
effectively with suppliers++ Single source of truth for productdata and repository of knowledge“Centric PLM is very versatile, giving us the ability to start at different
points in the product configuration process. This is particularly
important for us as we offer finished catalog designs as well as
products with varying degrees of customization, ranging from madeto-measure to highly bespoke pieces,” she continues.

UPSTREAM AND DOWNSTREAM INTEGRATION
Visionnaire completed its initial Centric PLM implementation and all of its 3,500 products will be fully live across Centric PLM and thecompany’s ERP and CPQ solutions by 2020. Centric PLM is now the single source of truth for product data and is used to handle all
product-related processes from collection planning to final product development and launch.
“When we set out the strategic guidelines for this project, we noted the need for both upstream integration with showrooms,agents, retailers and architects in the sales and pre-sales process, as well as downstream integration with our supplier network fromthe moment a product is conceived, all the way through development and industrialization,” says Poli. “Centric PLM provides thefoundation of real-time product data that is accessed and disseminated throughout all parts of the company, helping us to achieve
this goal.”“We used to have significant gaps in product know-how, a lack of historical materials information and difficulties in communication
between designers and suppliers,” she continues. “Now, Centric PLM holds an up-to-date, accessible library of product and materials
knowledge, as well as a way for designers and our external partners to collaborate interactively in real time.”

A VISION OF THE FUTUREAs Poli concludes, Visionnaire expects to enjoy thebenefits of Centric PLM’s ability to align information
across different enterprise systems, departments
and suppliers.
“As we begin developing collections using Centric PLM,
we are looking forward to improved transparency ofthe collection calendar and workflows,” she says.
“Online, real-time documentation in a shared digitalspace will keep our suppliers and customers up to dateat all times. Bills of Material (BOMs) will be integrated
and updated automatically, and we will be able tocarry out real-time costing scenarios. Once connectedwith our CPQ solution, PLM data will be sent to CPQ
and used to configure and generate customer offers.”“Centric Software has played an important role inhelping us to define our processes and create ournew IT architecture. Centric PLM will provide thefoundation of product data we need to maintainexcellent craftsmanship and support our plans forfuture growth.”©2019 Centric Software Inc. All rights reserved.

ABOUT VISIONNAIRE
Visionnaire, a leading “Made in Italy” brand in the luxury interior design sector, operates today in more than 55 countries
with a network of 30 single-brand stores and through an extensive network of selected multi-brand stores and luxury
department stores worldwide. Visionnaire’s portfolio now includes over 2,500 items: thanks to the collaboration of a teamof experienced, eclectic and visionary Italian and foreign designers, it offers itself as the ideal partner for luxury bespoke
proposals in private and public contexts, in luxury hotels as well as in the yachting and aviation sector.

ABOUT CENTRIC SOFTWARE
From its headquarters in Silicon Valley, Centric Software provides a Digital Transformation Platform for the most prestigious
names in fashion, retail, footwear, luxury, outdoor and consumer goods. Centric’s flagship Product Lifecycle Management(PLM) platform, Centric 8, delivers enterprise-class merchandise planning, product development, sourcing, quality andcollection management functionality tailored for fast-moving consumer industries. Centric SMB provides innovative PLM
technology and key industry learnings for emerging brands. Centric Visual Innovation Platform (VIP) offers a new fully visualand digital experience for collaboration and decision-making and includes the Centric Buying Board to transform internalbuying sessions and maximize retail value and the Centric Concept Board for driving creativity and evolving productconcepts. All Centric innovations shorten time to market, boost product innovation and reduce costs.
Centric Software is majority-owned by Dassault Systèmes (Euronext Paris: #13065, DSY.PA), the world leader in 3D design
software, 3D Digital Mock Up and PLM solutions.
Centric Software has received multiple industry awards and recognition, including being named by Red Herring to its Top
100 Global list in 2013, 2015 and 2016. Centric also received various excellence awards from Frost & Sullivan in 2012,2016 and 2018.

www.centricsoftware.com©2019 Centric Software Inc. All rights reserved. Centric is a registered trademark of Centric Software.
All other brands and product names may be trademarks of their respective owners.