A successful organization is…

1 BSI: A successful organization is…

A successful organization is…

trustedsecureresponsible
robustinnovative
agile
resilient

From tram tracks to the Internet of Things, BSI’s heritageis closely tied to how ‘things’ work. Making sure they worksafely. Making sure they work properly.
Over one hundred years ago, our ﬁrst standard reduced
the number of tram track gauges from 75 down to
5. Today we now offer over 33,000 standards and weoriginated the world’s 3 most widely adopted standards:
quality management, environmental management andoccupational health and safety.
We also help organizations all over the world implement
this collective best practice, training more than 200,000
delegates and spending 225,000 days evaluating andcertifying management systems each year.
Our product certiﬁcation teams spend thousands of hours
in labs each year testing windows, electronics, medicaldevices and many other types of products so that people
know they’re safe in their own homes, on work-sites andwhen under the care of medical professionals. A producttested and certiﬁed by BSI is the ultimate sign of trust.
As a Royal Charter, independent, non-proﬁt distributingorganization, we are able to re-invest 100% of our proﬁtback into our company. One of the key assets we invest
in is our people. Our passion, expertise, integrity, inclusive
nature and commitment to continual improvement set
BSI apart.
We enable organizations to be more trusted. More secure.
More responsible. More robust. More innovative. Moreagile. Combined, this enables an organization to be more
resilient, ultimately enabling them to stand the test of time.

1 BSI: A successful organization is…

How trusted
is your organization?
Your customers need to be able to trust yourorganization. To do so you need to assure them that yourproducts, processes and business decisions are reliable,safe, ethical and sustainable.
Building a trusted brand starts with commitment.
Ask yourself, can customers trust the safety and reliabilityof your products? Are you embedding quality processes
at every level of your organization? Are your employees
safe at work? Do you have a back-up plan?
The BSI Kitemark™ is the ultimate symbol of trust.
We test products and services thoroughly, replicating
the way they will be used and with on-going reviews,
your customers can be sure they’re safe. The BSIAssurance Mark is also a symbol of trust, whether it’sfor the iconic ISO 9001 Quality Management system,
or ISO 22301 Business Continuity – your customers
are reassured that you’re continually improving theway you do business.

trusted
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How secure
is your organization?
A secure organization is better protected from threats.
Your stakeholders – investors, employees and customers
alike – need to be confident that your organization issecure and dependable.
Security is about assessing, managing and mitigating
risks, from flood, fire and theft, to cybercrime and supply
chain disruption. It demands the protection of all yourassets, both tangible and intangible, ranging from people
and premises to intellectual property and customer data.
BSI services and solutions help solve these challenges.
Our Supplier Compliance Manager enables you to havetransparent oversight of complex supply chain networks
and SCREEN provides visibility into geographic supply
chain risks. We’re also a reputable provider of the world’s
most widely adopted information security management
system, ISO/IEC 27001, which acts as the foundation
for your organization’s information security challenges.
Combined with our international penetration testing
services, we help ensure your vital systems are moresecure. We can help you take a proactive approach to
mitigate global risks, secure your business and become
more resilient.

secure4 BSI: A successful organization is…

5 BSI: A successful organization is…

How responsible
is your organization?
A responsible organization has responsible leaders,
who act legally and ethically to manage risks andembrace opportunities.
A responsible business ensures the health andwellbeing of its people; it provides quality-assured,
legally-compliant products and services. It controls
its impact on the environment, minimizing energy
consumption and carbon emissions while managing
waste. It fulfils its obligations to customers, supplying
safe, reliable products and maintaining vital services.
With awareness of the society in which it operates,a responsible business seeks to work collaborativelywith customers, suppliers and partners to bring
benefits to all its stakeholders and contributeto its commercial success.
BSI offers a wide range of environmental, health andsafety services including certification to standards
such as ISO 14001 Environmental Management
and ISO 50001 Energy Management. For clients notcertified with us, we also offer a range of consultancy
services within environmental services, ergonomics,
air permitting and modeling as well as responsible
supply chain solutions.

responsible
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7 BSI: A successful organization is…

How robustis your organization?
Being robust starts with inspiring and effective leadership.
Sound corporate governance, risk management
and the right people are paramount to strengthening
your organization.
Being robust means having the ability to protect
your assets and overcome business interruptions.
Understanding your supply chain is critical to this,allowing you to monitor supplier compliance, identify
weaknesses and manage exposure to risks.
A robust organization is adaptable. In a changing world,
where new threats and opportunities are constantly
evolving, your business must respond rapidly to shiftingforces, from technological advances and innovation,
to sustainability and globalization.
In practice, making your organization more robust
requires action. It means implementing effective
management systems and processes that are efficientand reliable.
BSI’s products and services, delivered by experts, can help
your organization be more robust.

robust
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9 BSI: A successful organization is…

How innovative
is your organization?
Innovation is about adaptability, forward thinking anddeveloping new practices and ideas that contributeto significant shifts in industry.
BSI understands innovation. Since 1901, when we wrote
the first standard relating to steel sections for tramways,
our business has continuously evolved – we now offer
over 33,000 standards. We were and continue to be at
the forefront of national and international standardization.
The knowledge embedded in the standards wepublish helps organizations improve their performance,
manage risk, innovate and grow. We work closely withgovernments, trade and educational bodies and technicalexperts to develop solutions to support rapidly changing
landscapes, new digital technologies, sciences andindustry practice. We are relentlessly pioneering new
standards developing expertise in areas such as theInternet of Things, digital manufacturing, ethical practices
with robots, smart cities and many more.

innovative
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11 BSI: A successful organization is…

How agile
is your organization?
Speed of decision making and the ability to adapt
in today’s ever-changing business environment is vitalfor any organization that wants to thrive. Sometimes
this means protecting your business from issues yourindustry may face in the future.
When businesses are faced with having to adjust
their agendas to social change, regulatory issues andother unpredictable obstacles, external insight andexpertise is crucial. BSI’s consultancy services offer
this unique insight.
In order to help you adapt quickly to modern-day
challenges, our consultants can help you build andimprove internal and external business relationships,
identify and enhance processes, align leadership andengage people. Whether it’s for a short, fixed period,or a more detailed programme, we can offer personalized
insight in areas such as environmental, health and safety,
supply chain, information security and more.

agile
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13 BSI: A successful organization is…

How resilient
is your organization?
A resilient organization anticipates and adapts to bothincremental change and sudden disruption in order tosurvive and prosper in a dynamic, interconnected world.
It must be robust, secure, responsible, trusted, innovativeand agile.
Resilience means striving to embed best practice acrossan organization. It requires continuous improvement, notonly in its people, products and processes, but also in thekey areas of operations, information and supply chain toenable faster, more effective decision making.
BSI can help you achieve this. We can be your guide,enabling you to build capability, competence, strengthand reliability throughout your organization.
Harness our experience to counter threats, embrace
opportunities and face the future with confidence.

resilient
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BSI solutions

Knowledge
Assurance
Compliance

16 BSI: A successful organization is…

Knowledge
Our knowledge and workflow solutions help organizations
resolve their strategic and operational challenges in orderto perform better and deliver value. We offer an extensive
range of standardization solutions to help meet the needsof industry, government, consumers and other stakeholders.

National Standards Body

17 BSI: A successful organization is…

Appointed by the UK Government, BSI is the UK national standards
body. We develop international, European and British standards.
Standards – collective, best practice thinking
Standards represent the distilled wisdom of what ‘good’ looks like.
They are open, consensus-based frameworks for knowledge sharing
amongst stakeholders.
Standards cover products, services and processes providingorganizations of all types and sizes with a passport to trade and theygive confidence to consumers.
Increasingly, standards are used to foster innovation and support
the market uptake of emerging technologies in areas such as:• digital manufacturing• smart cities• cybersecurity• digital healthcare• financial technology
We are committed to deepening our engagement with industry
and the wider stakeholder community, bringing together the insightof experts, people who use standards, the needs of consumers andthe requirements of regulators.
Get involved
Work with us to share your expertise and help create the standardsof tomorrow. There are many ways you can get involved in developingstandards, including suggesting ideas for new standards, participatingin public consultation on standards or becoming a member of oneof our standard development committees.
Develop your own standards
A Publicly Available Specification (PAS) standardizes elements ofa product, service or process. It provides a sponsored route for any typeof organization to develop a standardization document in response
to a market need. Commissioning a PAS puts you in the driving seatfor setting the agenda in your sector. It can help you work with regulators,
set an agreed level of good practice and/or quality or establish trust
in an innovative product or service.

Assurance
Our assurance services are globally available and are deliveredby experts. Whether it’s certification to a management system,
training delivered by one of our experienced tutors or assuring
your products are safe, we can help make your businessmore resilient.

BSOLBritish Standards Online (BSOL) is a comprehensive online standards
library providing access to over 58,000 standards including Britishand European standards as well as content from ASTM, IEC and ISO.
It is an easily accessible platform tailored to your specific standards
requirements. You have the flexibility to subscribe to the full collection,subject-based modules or build your own customized library.

Compliance Navigator

Compliance Navigator is a powerful digital information service
providing access to medical device standards and updates with
UK and EU requirements. Smart tools such as early alerts to change,
device-specific profiles and track changes are designed to save youtime and money; helping you get to market faster and maximize
your return on investment. It’s the smart and simple way to manage
medical device compliance.

Eurocodes PLUS

Eurocodes PLUS is a unique software tool that digitizes
25,000 pages of Eurocodes, making it a faster more efficient way
to design with Eurocodes and complex cross-referencing a thing ofthe past. You select the information relevant to your design and create
personalized documents to collaborate and share across your team.
There is simply no better way to optimize your design time.

BSI Membership

In an increasingly competitive world, standards can mean thedifference between success and failure and that’s why more and moreorganizations use them. Being a BSI Member means you gain exclusive
access to a team of information experts, receive regular standards
updates via our Membership Portal and enjoy substantial price discounts
on standards and conferences. Membership also sends a powerful
message to customers that you believe in the highest standards.

Online standards catalogue

Looking for a particular standard? Search and purchase standards
from our online catalogue: shop.bsigroup.com

Management systems certificationCertification to a management
system demonstrates to yourcustomers, suppliers, staff andinvestors that you are committed
to being the best you can be.
Once you’ve implemented amanagement system, we’ll
provide you with the tools,
training and expertise to ensure
it adds maximum value to yourorganization. Every year we
successfully complete 191,000
audit days.

Operational resilience
A resilient organization has a full understanding of how it’s run and theenvironment in which it operates. This includes identifying operational
improvements across its products/services and processes in orderto meet the needs of its customers over time, through to how anorganization values its people and governs itself. It requires evidence
that the organization is not complacent and is always challenging itself
to improve performance and grow sustainably. BSI can help througha range of management systems standards including:• Quality Management – ISO 9001 (and sector derivatives)• Environmental Management – ISO 14001• Energy Management – ISO 50001• Occupational Health and Safety – OHSAS 18001/ISO 45001*• Business Continuity – ISO 22301• Collaborative Relationships – ISO 44001• Anti-bribery – ISO 37001
Information resilience
In today’s world, organizations must be trusted to safeguard sensitive
information. A resilient organization must manage its information –physical, digital and intellectual property – throughout its lifecycle, fromsource to destruction. This requires the adoption of information securityminded practices that allow stakeholders to gather, store, access and use
information securely and effectively. Management systems can help with:• Information Security – ISO/IEC 27001• IT Service Management – ISO/IEC 20000• Cloud Security – ISO/IEC 27017 and CSA STAR
• Personally Identifiable Information in the Cloud – ISO/IEC 27018
Supply chain resilienceAs supply chain networks increasingly span continents and become
more complex, the ability to quantify and mitigate supply chain risks
throughout the procurement, manufacturing, transportation and sales
lifecycle is paramount. Organizations need to identify the critical risks
to minimize disruption and help protect global operational, financial
and reputational exposures. BSI can help with:• Supply Chain Prequalification – PAS 7000

BSI Entropy™ software
Helps you to get the most fromyour business and management
systems.

BSI Entropy™ software provides a powerful business improvement
solution that can reduce the cost and effort to proactively manage
compliance, risk, and audit activities that meet recognized standards.
Used globally by companies of all sizes to streamline critical processes
and drive continual improvement.

*anticipated release by 201818 BSI: A successful organization is…

19 BSI: A successful organization is…

Compliance

BSI Training Academy
At BSI Training Academy, we haveone aim – to transfer our expertiseto you. As pioneers of the world’s
leading standards, our expert
knowledge is in high demand.

• Our engaging courses are designed to ensure you have the knowledge
and skills you need to succeed• We evaluate your feedback to ensure we’re constantly developing
our programmes around your satisfaction and success rates• We train more than 134,000 people annually• Our tutors are rated 9.2/10 by their delegates• Industry-leading accelerated learning techniques• Leading the way with innovative new virtual learning courses

Product certification
We offer a range of testing andcertification services including
new product development,
pre-assessment, gap analysis,batch testing and full compliancetesting. We have some of the widest
testing and certification capabilities
in the world giving you confidence
in your products and helping you
gain access to global markets.

Kitemark™
The BSI Kitemark™ is a quality mark owned and operated by BSI.
It is one of the most recognized symbols of quality and safety andoffers true value to consumers, businesses and procurement practices.
From fire and electrical safety, to specifications around equestrian
helmets and safety glass – you can be sure that your products or services
are rigorously and regularly tested to meet stringent safety requirements.
CE marking
As a Notified Body we can help you gain access into the European
market by ensuring your product meets all CE marking requirements.
CE marking allows you to legally market and distribute your productwithin the European market and demonstrates that your productcomplies with all applicable European directives and regulations.
As a Notified Body for many EU directives and regulations we will
work in partnership with you to help you understand and comply withthe essential requirements.

Medical devices and healthcare
Our mission is to ensure patient
safety while supporting timely
access to global medical device
technology. We strive to set theglobal standard in thorough,responsive, predictable conformity
assessments, evaluations,and certification.

20 BSI: A successful organization is…

BSI provides a world-class global service for medical device
manufacturers – with a range of services from Product Certification andISO 13485 Medical Device Quality Management – to product conformity
assessment and design review, certification, training and standardization.
We are an approved Notified Body that has been leading the way inassisting manufacturers to navigate through the maze of regulatory
requirements. We’re recognized by the European Commission working
with the three Medical Device Directives, and also hold recognition by
CMDCAS (Canada), PMD Act (Japan), Taiwan FDA (under TCP programme),
Hong Kong MDCO (under Hong Kong CAB), Malaysia CAB services andINMETRO (Brazil). We are also an appointed MDSAP Auditing Organization.

Supply chain services and solutions
Our risk management suite offers
a complete solution to increase
visibility and develop a moresustainable and secure supply chainto address security, corporatesocial responsibility and business
continuity threats. Each service
and solution can work independently
addressing specific needs,
or providing unparalleled insight
into your global operations.

Supply Chain Risk Exposure Evaluation Network (SCREEN)
SCREEN is our comprehensive web-based, global supply chain
intelligence system that measures country-level risk factors through over
20 proprietary country-level supply chain risk ratings. SCREEN is used
globally by importers, manufacturers, associations and governments
to evaluate and quantify potential exposures and supply chain threatsin over 200 countries.
Supplier Compliance Manager (SCM)
SCM, our web-based risk and audit management tool, links our supply
chain intelligence with your global corporate and supplier operations.
You can map, track and mitigate top threats to your global operations,critical suppliers and other supply chain entities through multiple
assessment. Monitor year-over-year progress for your governmentand corporate supply chain management programmes.
Supply Chain Advisory Services
BSI risk advisors work with organizations to understand and define thecritical interdependencies of supply chain risks along the entire productjourney. Identifying the highest risk areas enables an organization tomanage, mitigate and plan effectively.
VerifEye™ – Supplier Verification Auditing
Our supply chain verification auditing service enables organizations
to gain complete visibility into their suppliers’ practices worldwide.
Our experienced in-country auditors will confirm that your suppliers’
business information, policies and procedures are in line with yourorganization’s requirements and objectives.

Professional services

Advisory services
The world of business is constantly evolving, creating ever-changing
challenges for organizations. We understand this and offer uniqueinsight, knowledge and know-how to help companies thrive.
BSI Environmental, Health and Safety Services and Solutions
Businesses today are challenged by the complexity of laws andregulations around Environment, Health and Safety (EHS). BSI’s expert
consulting team provides strategic, management and technicalconsulting solutions including assessments, compliance and permitting,risk management, information solutions, reporting, training and more.
Our professionals have the necessary certifications and industry
knowledge to successfully navigate regulatory and operational
challenges to optimize resources for quantifiable results.
BSI Cybersecurity and Information Resilience
We provide expertise to organizations on identification, protection,compliance and management of their information. We solve theirinformation challenges through a combination of consultancy,technology, research and training.

BSI/UK/1846/GRP/0920/EN/GRP

bsigroup.com

We share knowledge,innovation and bestpractice to help people andorganizations realize theirpotential and make excellencea habit.