https://www.moj.go.jp/isa/support/fresc/fresc01.html

SearchFRESC
Foreign Residents Support Center（FRESC）

Main phone number (TEL)

0570- 011000(Navi dialforwarding service)

Dial this number when calling from outside
Japan and selected IP phones(+81)3-5363-3013

How to call Navi Dial▶ After choosing your languages (1.Japanese 2.English), choose the number of the institution which you want to call.
1 Tokyo Regional Immigration Services Bureau
2 Tokyo Labour Bureau Consultation and Support Office for Foreigners
3 Tokyo Employment Service Center for Foreigners
4 Tokyo Legal Affairs Bureau, Human Rights Department5 Ministry of Foreign Affairs Visa Information
6 Japan Legal Support Center (the JLSC, Houterasu)
7 Japan External Trade Organization (JETRO)
8 Other inquiries

Address

Opening hours

13F YOTSUYA TOWER, 1-6-1 Yotsuya, Shinjuku-ku, Tokyo 160-0004, Japan

9 a.m. to 5 p.m.

AccessYotsuya Station: 1-minute walkTokyo Metro Marunouchi Line
Yotsuya Station: 3-minute walk
juk

13F

Foreign Residents Support Center

Sotobori-dori Aveu

Yotsuya Station: 1-minute walkinShTo←Tokyo Metro Namboku Line

CO・MO・RE YOTSUYA/YOTSUYA TOWER
Sanei-dori Ave

JR Chuo Line/Sobu Line

Shinjuku-dori Ave

Tokyo Metro Marunouchi LineTo Shinjuku↑*Closed on Saturdays, Sundays,
National holidays and New Year holidays

Tokyo Metro Namboku Line

Yotsuya Station← inzaTo G

JR Chuo Line/Sobu LineTo Ochanomizu→Immigration Services Agency

Japan External Trade Organization (JETRO)TEL.
03-5363-3005

TEL.
03-3582-5203(Information Disclosure Office)(Consultation concerning highly skilled foreign professionals)

https://www.moj.go.jp/isa/applications/disclosure/kaiji_release.html

Portalhttps://www.jetro.go.jp/hrportal/

Hands-on support program for companies
https://www.jetro.go.jp/services/escort/Tokyo Regional Immigration Services Bureau

Ministry of Foreign Affairs Visa Information

TEL.
03-5363-3025

TEL.
03-5369-6577(Resident consultation)*Reservation only

(Visa , Authentication and apostille consultation)Visa
https://www.mofa.go.jp/j_info/
visit/visa/index.html

Authentication and apostillehttps://www.mofa.go.jp/ca/cs/page22e_000416.html

https://www.moj.go.jp/isa/support/fresc/fresc_2.1.html

Tokyo Legal Affairs Bureau, Human Rights Department

Tokyo Labour Bureau Consultation and Support Office for Foreigners

Human rights counseling for such as bullyingConsultation concerning work

(Human Rights Counseling)(Labour problems consultation)

0570-003-110

https://houmukyoku.moj.go.jp/tokyo/(Japanese)

TEL.
03-5361-8728

0570-090-911

https://www.moj.go.jp/ENGLISH/HB/hb.html(English)https://jsite.mhlw.go.jp/tokyo-roudoukyoku/fresc.html

Human Rights Hotline .
Foreign-language
Human Rights Hotline .

Japan Legal Support Center (the JLSC, Houterasu)

Tokyo Employment Service Center for Foreigners

When you have a legal problem

TEL.
03-5361-8722(Provides information and legal consultation)

TEL. 0570-011000(Japanese or English)

https://www.houterasu.or.jp(Japanese)

TEL. 0570-078377 https://www.houterasu.or.jp/en/index.html(Other languages)(English)(Employment consultation)

https://jsite.mhlw.go.jp/tokyo-foreigner/(Japanese)

https://jsite.mhlw.go.jp/tokyo-foreigner/english.html(English)

Edition 2023. May

Information
About Administrative Bodies
at the Center

About the Foreign Residents Support Center
The Foreign Residents Support Center (FRESC) is a government contact
point that supports the residence of foreign nationals who are living and havean active role in Japan.
We conduct initiatives that include support for counseling requests fromforeign nationals, support for companies that want to employ foreign
nationals, and support for local governments engaged in supporting foreignnationals.
We improve an environment for accepting foreign nationals by cooperatingwith organizations concerned and implementing various support measures
for the residence of foreign nationals.

Foreign Residents Support Center

CO・MO・REYOTSUYA/YOTSUYA TOWER

13F

Floor guide
Trademark Registration No. 6325937

Japan Legal
Support Center(the JLSC, Houterasu)

Ministry of Foreign
Affairs Visa
Information

Immigration Services Agency
Residency Support Divisionand Disclosure Request Office

Tokyo Regional
Immigration
Services Bureau

torEleva

Entrance

tor

Tokyo Legal Affairs Bureau,
Human Rights Department

TokyoLabour Bureau,
Consultation andSupport Officefor Foreigners

Eleva

General Information

Japan External Trade
Organization (JETRO)Tokyo Employment
Service Center
for Foreigners

Immigration Services Agency (Residency Support Division and Disclosure Request Office)
The Residency Support Division of the Immigration Services Agency promotes association and cooperation with local
governments by supporting the maintenance and operation of one-stop consulting counters for foreign nationals and sharing
practical examples. It also provides information to foreign nationals residing in Japan through “Guidebook on Living andWorking” and “A Daily Life Support Portal for Foreign Nationals”, and popularizes “Plain Japanese”.
The Disclosure Request Office accepts requests to disclose immigration records and alien registration records in addition toadministrative documents held by the Immigration Services Agency.

Tokyo Regional Immigration Services Bureau
The Tokyo Regional Immigration Services Bureau provides individual counseling by appointment to foreign nationals living inJapan and business people who want to employ foreign nationals.
It also gives advice and provides counseling, etc., to local governments relating to foreign nationals.

Tokyo Legal Affairs Bureau, Human Rights Department
The Human Rights Department at the Tokyo Legal Affairs Bureau provides counseling on various human rights issues such as
bullying, abuse, various types of harassment, and privacy violations through misuse of the Internet, in addition todiscriminatory treatment of foreign nationals and people with disabilities. The department also conducts simple, quick andflexible relief activity for these types of human rights violations. It also conducts various human rights awareness-raising
activities while coordinating with the Human Rights Volunteers and local governments, etc.

Japan Legal Support Center (the JLSC, Houterasu)
Houterasu is a public agency that guides you to resolve legal issues.
Depending on your situation, we provide the information about suitable services/agencies that offer legal consultation.
In addition, for those who meet the conditions for using civil legal aid, we will guide you to free legal consultation at Houterasu
in each region.

Tokyo Labour Bureau Consultation and Support Office for Foreigners
Tokyo Labour Bureau Consultation and Support Office for Foreigners provides consultation and support regarding thelabour-related laws such as the Labour Standards Act and labour management, safety and health management consultation forbusiness owners who employ foreign workers. It also provides seminars by experts and sends consultants to companies inrelation to personnel management including safety and health issues.
Consultation for foreign workers regarding working conditions is also available.

Tokyo Employment Service Center for Foreigners
Tokyo Employment Service Center for Foreigners is an institution of the Ministry of Health, Labour and Welfare that provides
support for highly skilled foreign professionals (students and specialist/technical expert status of residence holder) who areseeking fulltime employment. It also supports business owners by providing them with information and counseling for hiring
foreign nationals in addition to conducting employment counseling and placement, holding job fairs and implementing internships.

Ministry of Foreign Affairs Visa Information
Ministry of Foreign Affairs Visa Information receives various general counseling inquiries relating to visa application
procedures and provides guidance concerning documents required to apply for entry visas for Japan.
In addition, we receive inquiries regarding authentication and apostille.

There is a large
conference roomon 14F

Japan External Trade Organization (JETRO)JETRO serves as the secretariat for the “Open for Professionals Platform”, a collaboration of relevant ministries and agencies
that aims to promote the inflow of highly-skilled foreign professionals.
It provides information through seminars and portal sites, and various support services for companies to work withhighly-skilled foreign professionals.