Accelerate Revenue and Boost Staff Productivity withInterSystems TrakCare Revenue Cycle Management
Unify Operations, Increase Efficiencies, Improve Patient Experiences.
Optimise financial performance and transform business services with
the industry’s only end-to-end revenue cycle management solution.
The Problem: Inefficient RCM Systems
and Processes Impede Revenue

The Solution: InterSystems Unifies
Operations and Improves Cash Flow

Managing revenue and ensuring full and timely
payment for services is often a challenge forhealthcare organisations. Many are hamperedby disjointed revenue collection systems andpractices – silos of independent platforms
with distinct interfaces. These fragmented
environments are inherently costly, complex,and inefficient. Pricing information, coding data,
payer rules, and other data is often maintainedin multiple systems, opening the door forinconsistencies, inaccuracies, and mishaps.
Coding errors, missing charges, denied claims,
and billing mistakes can lead to payment
delays and patient frustration, and impact thebottom line.

InterSystems TrakCare® Revenue Cycle
Management (RCM) is specifically designed
to eliminate the fundamental limitations of
traditional siloed healthcare accounting systems
and practices. The InterSystems solution unifies
revenue management across the entire patient
journey, from registration to coding to billingto payment, for both inpatient and outpatient
services, providing a single-source-of-truth
for all data and a consistent user experience
for all workflows. The solution helps you avoid
integration hassles, eliminate manually intensive
and error-prone processes, accelerate revenue
collection, and improve patient satisfaction.

Key Benefits• Accurately capture all patient charges• Gain real-time visibility into all billing, coding,and payment data
• Simplify business operations and reduce
operating expenses• Improve billing transparency and patient satisfaction• Reduce A/R days and improve cash flow
• Accelerate time-to-value and investment returns

TrakCare RCM is field proven in complex,
large-scale deployments. From patient billingto full revenue cycle management, TrakCare
RCM drives revenue for over a hundred
entities around the world, including privateorganisations in Europe, Asia, Australia, New
Zealand, and the Middle East. Better still,
the solution is delivered and supported byInterSystems – a well-established and financiallystable company you can count on.

Easy Integrations, Streamlined Deployment
TrakCare RCM helps you break down interoperability barriers and accelerate time-to-value. The solution
easily integrates with a wide range of third-party financial systems and government hubs like theDubai Health Post Office in the UAE, Shafafiya in the Northern Emirates, and ECLIPSE in Australia.
InterSystems routinely issues software updates to help you keep pace with regulatory changes.

Key Features
TrakCare RCM integrates easily with third-party approval, payment, and financial systems, andincludes intuitive workbenches to streamline routine operations.

Authorisation

Billing & Revenue Tracking• Patient registration• Billing and claims processing• Payor verification and policy coveragefor encounter and procedures• Cashiers workbench• Payor plans, contracts, andpayment agreements• Invoicing, deposits, refunds, and receipting• Debtor management

Track and manage all payments in a uniform manner

Streamline business operations and reduce expenses• Single source-of-truth for all billing, coding, andpayment data

• Improve staff productivity and department
efficiency• Unified management for private entity, government
entity, and patient payments• Free up resources to focus on more strategic tasks• Holistic data insights and reports for financial andbusiness analysts• Ensure a consistent user experience for alloperations• Consolidate product support, training, andsupplier interactions

Accelerate revenues and improve cashflow

Increase agility and extensibility• Automate workflows and eliminate manual processes• Support diverse coding approaches, claims
processes, and reimbursement models§ • Avoid coding inaccuracies, missed charges, and DRG
underpayments• Decrease claim denials and accelerate reimbursements• Reduce A/R days and get paid faster• Keep pace with rapidly evolving regulatory
requirements• Address unique local or regional requirements

Improve visibility into key financial metrics

Improve patient experiences• Gather actionable insights and identify trends• Provide patients with accurate cost and benefit
information• Monitor KPIs and uncover revenue leakage• Make data-driven business decisions• Avoid surprise bills, errors, and patient frustration• Improve patient satisfaction, loyalty, and retention

Next Steps
TrakCare Revenue Cycle Management is available as a traditional software solution for
on-premises or public cloud deployment, or as a SaaS solution for ultimate simplicity.
To learn how TrakCare RCM can help your organisation accelerate revenues and boost productivity,
please visit InterSystems.com/TrakCare© 2023 InterSystems Corporation. All rights reserved.
InterSystems TrakCare is a registered trademark of InterSystems Corporation.