Lenovo Device
Intelligence PlusManaged Services
Introducing a more intelligent approachto digital experience monitoring.
Put Lenovo in the driver’s seat with our Lenovo
Device Intelligence (LDI) Plus Managed Services.
A purpose-built managed service to save youtime and money, without the need to hire
specialized personnel.

Digital workplace. Hybrid workplace. Transformed workplace. Whateverlabel we put on it, keeping your device fleet optimized and your internalcustomers happy and productive is a huge challenge!
Adding the adoption of new IT solutions, the use of remote personal
devices and the need to speed up digital transformation increases thepressure on IT leaders, executives, and their teams.

LDI Plus Managed Services– how does it help?
LDI Plus Managed Services is an offering that combines Lenovo’s digital experience monitoring softwarewith our managed services to help you to monitor the health of your device fleet, remediate issues,
improve internal customer experience, and optimize IT resource utilization. Let us keep your employees
productive with a simple managed service, purpose built to save you time and money.

Our technical experts provide:•

Device health performance monitoring & Insights•

Employee Digital Experience Management•

Incident Management & Remediation•

IT resource planning consultancy•

Implementation & Steady-State Services

LDI Plus Managed Services– gain more for investing
Day one: our team of experts will help you achieve your strategic IT goals, strengthen yourinternal teams, and eliminate the need for additional investment in personnel or training.
By leveraging LDI Plus software, our technical team monitors, manages, and reports the health of yoursystems through the power of AI generated analytics, allowing your internal IT staff to focus on morestrategic business activities, enabling you to quickly see a return on investment and quick time to value.
Lenovo, the experienced technology solution provider that enables customers to implement
a remote monitoring and digital experience managed service through one, simple offer:
LDI Plus Managed Services.

Let Lenovo’s team of experts
help you
Maximize the performance of your device fleet
Through enhanced insights, we will review custom generated analytics,
make recommendations for remediations to deploy at scale andoptimize your fleet for both Lenovo and non-Lenovo devices.

Increase employee productivity and end-user
experience
With proactive monitoring, we will help you keep your remoteand hybrid workforces up and running, and productive throughrecommendations on IT resources planning and matching of persona
workstyles to increase efficiency and end-user satisfaction.

Free up IT resources to focus on strategic
business initiatives
Your Lenovo Customer Success Managers will be a smart extension ofyour IT or help desk team, in turn helping to reduce expensive OPEX
spend. You can offload some of the burden for managing system
health issues, so your team can focus on other value-driven projects.

Reduce IT asset costs
We will help you manage IT resource planning, decrease CAPEX spend
and provide insights into what hardware and software is not being
used.

Build a trusted relationshipAs your Managed Service and Digital experience provider, we willhold business reviews with you to provide standard reporting andprogram key performance indicators linked to customer environment
improvements.

Let’s continue the conversation– Full Speed Ahead•

You would like to relieve the pressure on your internal IT team as they
are being asked to take on responsibility for more strategic IT projects.

•‘The Great Resign’ is impacting your ability to recruit
trained and qualified IT professionals.

•IT leadership is taking on more responsibilities which
are traditionally outside the CIO scope.

•Your internal IT team is facing a huge challenge insupporting a remote / hybrid workforce.

Visit lenovo.com/ldi-plus-managed

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