Brevo Meets Consumer Demand for Frictionless Purchasing
Experiences with New CRM Solutions
Sales, Meetings, Phone, and Payment Functionalities Optimize Customer Interactions
SEATTLE, September 6, 2023 – Brevo, a leading provider of Customer RelationshipManagement (CRM) solutions, has today unveiled sales solutions designed to address thegrowing customer demand for frictionless purchasing experiences. Complementing its
Marketing Platform, Brevo launches the Pro version of its Sales Platform, Meetings, Phone
and Payments solutions to empower small and mid-size businesses to deliver exceptionalcustomer interactions efficiently and at scale.
In today’s competitive market, seamless business interactions are increasingly importantwith 73% of consumers noting experience as a key consideration when making apurchasing decision. Despite this, many companies lack clear visibility into the customer
journey, which results in inauthentic interactions, business misalignment and an overly
complicated and lengthy purchasing process.
The new Brevo Sales Solutions addresses these challenges head-on and enables small
and mid-size organizations to cost effectively accelerate their sales cycle and streamline
customer interactions.
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Sales Platform: Grow your business freely by managing multiple pipelines.
Supercharge your sales strategy using valuable insights from past interactions witha shared inbox, lead scoring and advanced reporting capabilities.
Meetings: Simplify the scheduling process by enabling clients to easily bookappointments with you through a customizable Meetings booking page. Host video
meetings on Brevo or via integrations with Google Meet and Zoom.
Phone: Make calls using your unique cloud-based number from your phone ordesktop, access call statistics, and benefit from call recordings, call and voicemailtranscription. Keep your contact call history in one place to enhance your sales andmarketing processes.
Payments: Complete the sales process by collecting payment through your unique
Payments link and share them anywhere, including SMS, email, website or social
media.

“Customers are looking to do more with their CRM solution, they expect sales, meetings,telephony and payments to come together,” noted R “Ray” Wang, Chairman and CEO ofConstellation Research, Inc. “The goal is to bring greater alignment with all stakeholdersof the buying cycle.”With Brevo's sales solutions, businesses can craft a fluid buying journey. From lead
capture to booking initial sales meetings, finalizing engagement details over the phone,and collecting payment, Brevo simplifies and accelerates purchasing cycles for businessand customers.
“Customers expect a personalized frictionless purchasing experience, but that can bechallenging for organizations to deliver – ultimately hindering their growth and success,”said Isabelle Guis, CEO North America and Global CMO at Brevo. “With Brevo in theirarsenal, they can regain control of their customer data, have live and timely interactions
and shorten their sales cycle while delivering a great experience to their customers andgaining a competitive edge.”
Brevo’s CRM suite features a user-friendly interface, detailed reports, and drag-and-drop
editors, making the latest sales and marketing solutions accessible to everyone,
regardless of technical expertise. Brevo's unique and flexible pricing model allows
businesses to leverage high-end sales and automation capabilities without fear of contact
thresholds or increased fees as they grow. Additionally, Brevo offers 24/7 customer carein six languages across web, social, and email, with phone support available for BrevoPlus
customers.
Brevo's sales solutions are available now for businesses to enhance their sales processes
and deliver exceptional customer experiences.
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Sales Pro Plan: $12 per user per month – available globally
Meetings: Free with any Brevo plan – available globally
Phone Pro Plan: $19 per user per month – available globally
Payments: 1% fee for outgoing bank transfers – available in France only

To learn more, visit https://www.brevo.com/sales-launch/
About Brevo
Brevo is the leading customer relationship management (CRM) suite designed to efficiently build meaningful
customer relationships at scale in a fast changing digital world. With Brevo, businesses have a unified view of
the customer journey in one easy-to-use platform to grow their business with intuitive marketing and sales
tools such as Marketing and Sales Automation, Marketing Campaigns over Email, SMS, WhatsApp, Chat, andmuch more. Today, more than 500,000 customers across 180 countries, including Sodexo, Louis Vuitton,Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleledcustomer experiences, reduce costs, and drive sales in one CRM suite. Brevo reached the coveted Centaur
status with $100M ARR in January 2023, and has more than 800 employees globally. Its global operations areheadquartered in Paris. For more information visit www.brevo.com.
Contact
press@brevo.com