Lenovo
Cloud Managed Services
for Microsoft 365
Enhance your business productivity and performance.
Manage, secure and support your Microsoft 365
applications, data and processes with the right expertise.

Hybrid workforce—
demanding business
transformation

Expertise required
to secure Hybridworkspaces

The shift to hybrid and remote working demands thatorganizations adapt processes, applications andinfrastructure to deliver 24/7 availability, regardless oflocation.

73% of organizations are concerned

The demand for business transformation associated withthe migration to cloud may halt your IT resources frominnovating and puts pressure on IT teams’ limited time,
capacity and skills.
Recognizing and overcoming these pitfalls is essential
if you want your business to continue to grow andthrive.

about hybrid work risks.4

Business innovation vs.
operational excellence

76% of organizations struggle to balance

An optimized alternative
to traditional IT

business innovation and operational
excellence.1

Transforming IT operations from a reactive, static model toan intelligent proactive model allows businesses to keep
up with business demands while staying ahead of evolving
cyber threats.

Cybersecurity

Unlock the value of yourMicrosoft 365environment
Your Microsoft 365 suite is always evolving. To maximize
your investment, your IT team needs to continually manage,
monitor and optimize M365, as well as provide end userswith support. But there’s a more simple, flexible and low-cost
alternative to that.
Take control of your Microsoft 365 with Lenovo Cloud
Managed Services for Microsoft 365. Deliver expert support,
unlimited backup, and augmented security, all while your IT
department is available to innovate and enhance yourbusiness.

76% of CIOs anticipate their involvement
in cybersecurity to increase in 2022.1

Rise in malware risk

67% of organizations report that theircompany has experienced a malware
incident in the last two years.2

Real cost of downtime
Average downtime costs per hour.3$70,000

Introducing Lenovo Cloud
Managed Services for Microsoft365
Lenovo’s Cloud Managed Services for Microsoft 365 take care of your daily tasks so that your team canfocus on leveraging IT to innovate and grow your business. Having a team of Microsoft-certified experts
working for your business allows you to achieve more, strengthen your defenses against cybercrime anddata loss, and free your team from administrative tasks while getting the most out of your Microsoft 365
environment.

Managed Support forM365
With Lenovo Managed Support for Microsoft 365, we take the complexity out of deployingand managing Microsoft 365 and help you harness its power with less of a burden on IT, so
you can focus your resources on the projects that move the needle for your business.
Our Microsoft-certified service professionals ensure your Microsoft 365 onboarding andapplication configuration is optimized for success, so from the get-go, your people areworking more efficiently and productively.

Managed Backup forM365
With immediate access to restore data, and the right assistance from Lenovo, our experts
ensure lost data can always be retrieved, so your business keeps running, unceasingly.
Our Managed Backup service will provide comprehensive, automated data backup andmanaged recovery - both at a user level for Microsoft Exchange and OneDrive, and at anorganizational level for SharePoint and Teams.

Managed Security forM365
Our team of Microsoft-certified experts ensure security policies are compliant with yourown company’s policies and that your onsite, hybrid and remote work environments
remain safe and secure.
Ongoing compliance management for your Microsoft 365 environment, together with
continuous anti-phishing, malware and ransomware monitoring and maintenance help toensure that your on-site, hybrid and remote work environments remain safe and secure.

Effortless. Flexible. Cost-efficient.

What is included
The three Lenovo Cloud Managed Services for Microsoft 365 modules give you what you need to use
Lenovo experts as an extension of your IT team and improve security, productivity, and performance, so
your business can leap ahead.

•••

Onboarding and configurationof Microsoft 365 to the most
optimized standard for key
productivity applications(Word, Excel, PowerPoint andOutlook)
Application workload
administration to ensure cloudentities are managed following
industry best practices*
M365 User Management
support for either Azure Active
Directory and/or Windows
Server Active Directory to keepbusiness collaboration andapplication productivity high•Tenant management support
for access to proactive
provisioning and authenticatedand anonymous user security
monitoring•

24/7 access to support
through the portal, email andphone••••

Key M365 data backup
including Exchange,SharePoint, OneDrive andOffice 365 groups and TeamsdataRapid recovery support tofind lost records in seconds‘One-click’ flexible restore
capabilities, enabling bulk or
granular restores to be run
for any point in time
Assistance from Lenovo
M365 experts*Does not include End User application assistance•

Creating a strong foundationof IT governance and tenantsecurity•

Managing Microsoft 365
Exchange Online Protection(EOP) capabilities•

Updating and optimizing
security policies andprocedures•Management andmaintenance of criticalsecurity settings•

Providing priority resolutionof security gaps and securityissues

Choose the services you needat a cost you can afford
Pay per user
The cost scales with the number of users you choose to include. This pay-per-user approach means that ourservice delivery evolves with your business as it grows, so you’re never paying for more than you need.

Simplified billing
Finally, payment comes as a predictable, monthly cost. When you purchase your Microsoft 365 licenses together
with your Lenovo Managed Services subscription, you receive one, simplified bill each month, easing costmanagement and budget planning.
Sign-up is a cinch. And from the second your Microsoft 365 licenses are synced to our services, your IT
talent is freed up to focus on what matters—growing your business.

Business performance made better
Help your IT resources work towards your business goals while your Microsoft 365 environment is performingat peak, it’s secured and reliable. Challenge the status quo and choose Lenovo as your partner to optimize
your M365 systems and bridge IT skills gaps for doing better business.

LenovoCloud Managed Services
for Microsoft 365

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Get started now.
Get in touch withour experts.

State of the CIO Study 2022 - Foundry
Konica Minolta, Top Digital & IT Pain Points & Solutions for Small and Medium Businesses whitepaper, 2021
IDC, The Cost of Unplanned and Planned Downtime survey, 2021
DTEX Remote Workforce Security Report, 2021

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