CASE STUDY

A perfect fit in challenging
times — Lenovo’s ThinkPad®
T14 Healthcare Edition
When an academic health system transitioned
from a home-grown EHR to Epic in 2010,
laptops became an integral part of theclinical and administrative workflows.
As workflows evolved and privacy and compliance requirements
increased, the organization found that clinicians were logging inand out of devices multiple times throughout the day.
“Our clinicians had to log in twice for each patient they saw — oncein the room with the patient, and then again outside when they wereprepping for the next patient, which resulted in dozens of log-ins perday,” said the health system’s director of Information Systems (IS).
When the time came for a technology refresh, he knew thehealth system needed a solution that would integrate seamlessly
with Imprivata single sign-on, which it used for both computer
authentication and EHR access, saving valuable time andstreamlining patient engagement workflows. In addition, thedevice needed to meet the Epic resolution requirement todisplay the full application screen.

Customer
The academic health system, serving a
population of 1.9 million, provides accessto more than 1,800 providers in almost
every area of medicine, delivering care at its
flagship hospital. The system also includes
a cancer center, children’s hospital, multiple
member hospitals, and 24 clinics providing
regional ambulatory services.

Critical Needs• Secure authentication Tap-to-logon withImprivata® compatible single sign-on• Work-from-anywhere versatility On- andoff-premises hospital workflow support• Device durability Mobile devices designed
to stand up to frequent disinfecting

The Solution
Lenovo ThinkPad® T14 Healthcare Edition
Lenovo Asset Tagging ServiceCASE STUDY“Between the first week in Marchand the end of the month, wewent from 300 remote workers
to more than 4,000 people
working offsite.”

Integrating device and building security“With the ThinkPad T14 Healthcare Edition’s builtin RFID reader, our employees can just tap and go,”the IS director said. “It’s a tremendous time-saver forclinicians to quickly log in to a device and access theEMR when moving from patient to patient. We nolonger have to maintain and support separate badge
readers for each device, and employees use the samebadge for building access, automated dispensers, andother functions throughout the facility.”Once clinicians are logged in to the T14 Healthcare
Edition, powered by the built-for-business IntelvPro® platform, further protections kick in to shieldpatient data. This made-for-healthcare ThinkPad
has PrivacyGuard, an integrated e-privacy screen
filter to prevent visual hackers. When coupled withPrivacyAlert to detect additional sets of eyes, thescreen can automatically engage the filter. And thebuilt-in webcam privacy shutter prevents intrusion
during a patient encounter by completely covering
the device’s camera.

Navigating disruption and workfrom anywhere
When the COVID-19 pandemic hit, the health system
had to quickly pivot to accommodate employees
working from a variety of new locations. As part of theIncident Command Team, the IS director was on thefront lines. “Between the first week in March and theend of the month, we went from 300 remote workers
to more than 4,000 people working offsite. Having
the T14s deployed made that transition much easier
as clinicians could move between the office and homeand maintain secure productivity. Now, we have someproviders working full days from home while others
are splitting their time doing half-days of telehealthfrom the office and the other half seeing patients. The
flexibility and reliability provided by the T14s was areal benefit.”
To help support effective telemedicine sessions, theT14 Healthcare Edition provides premium Dolby®
Audio experience and dual far-field microphones
for crystal-clear reception during consultations.
Additionally, the 400 cd/m2 Full-HD display allows
for high-resolution viewing of medical images.

“With the ThinkPad T14Healthcare Edition’s built-in
RFID reader, our employees
can just tap and go.”

CASE STUDY

Supporting patient and provider safety
Infection prevention protocols are a critical part ofhealthcare workflows under everyday conditions,but especially when dealing with a situation like
COVID-19. For this health system, the T14 Healthcare
Edition’s ISO 22196-compliant antimicrobial surface
treatment and MIL-SPEC durability provide an added
layer of confidence. “The antimicrobial covering gave
us a much higher level of comfort,” said the director.
“Combined with the T14’s antimicrobial coating and its
ability to stand up to rigorous cleaning, it’s the perfectdevice for healthcare in a pandemic.”
The T14 Healthcare Edition also includes the Lenovo
Quick Clean software application for wipe-downs
that don’t require shutting down the device. And theT14 Healthcare Edition has been tested against CDC
standards to withstand vigorous cleaning throughout
the day.

Fit for the future
While the T14 Healthcare Edition is delivering reliable
performance for clinicians and administrators today,
the team is also looking into ways to enhance
productivity down the road, as its Desktop Support
technical lead explained. “We’re investigating using
the IR camera on the T14 Healthcare Edition for facialrecognition authentication, which will streamline
log-ins even further. And, as we evaluate workflows
for e-prescribing of controlled substances in thefuture, it’s great to know the T14 Healthcare Edition
has the FIPS 201-compliant fingerprint reader
already integrated.”

The organization also plans to explore ways Lenovo
can support warehousing and imaging services tofurther streamline deployment. “Lenovo has been so
responsive and easy to work with, we’ve standardizedon their solutions not only for our laptop fleet but forour desktops as well. It’s great knowing we’ve got atrusted partner like Lenovo going forward.”

Visit www.Lenovo.com/Healthto learn more.

© 2021 Lenovo. All rights reserved. Lenovo, the Lenovo logo, and ThinkPad are trademarks of Lenovo in the United States, othercountries, or both. All other trademarks are the property of their respective owners. v2.00 January 2021.

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