Solution Brief

The future ofhealthcare, secured.

© 2022 Zscaler, Inc. All rights reserved.

Healthcare delivery is changing rapidly, and as patient care andimproving patient outcomes top priority lists, cybersecurity has
become a strategic imperative across the healthcare continuum.
Why? The increase in adoption of telehealth, a mobile
workforce and emergence of connected medical devices,
healthcare is more accessible to patients from anywhere. The
traditional networks powering the new modalities provided byinnovations in healthcare delivery expand the attack surface andare more vulnerable to threats and data breaches.

Solution Brief

Introduction

This leaves IT and security teams to navigate the vast array ofcybersecurity solutions on the market. In doing so, they often
patch together, implement, and expend valuable resources
while managing a wide variety of point security solutions,adding to the complexity.

• The healthcare industry saw the highest growth ofransomware attacks compared to 2021–a 650% increase1• Healthcare data breach costs increased from an average
total cost of $7.13 million in 2020 to $9.23 million in 2021,
a 29.5% increase2• Healthcare data breaches cost an average of $408 perrecord, which is three times higher than the cross-industry
average of $148 per record3

1. Source: https://www.zscaler.com/press/zscaler-threatlabz-2022-ransomware-report-reveals-record-number-attacks-and-nearly-120-growth
2. IBM cost of a data breach report 2021
3. Becker https://techjury.net/blog/healthcare-data-breaches-statistics/#gref© 2022 Zscaler, Inc. All rights reserved.

2

How we help Healthcaretransform securely
Healthcare organizations need to provide asecure way for patients and providers to access,manage, and monitor care with a consistentand continuous experience regardless of
where the service is provided. Fast and secureaccess to cloud resources drives this healthcaretransformation, and Zscaler helps theseorganizations securely migrate from on-premises

Zscaler restricts malicious access to a healthcare
system’s networks by making the internet thenetwork for digital work. By keeping patients,
providers, and devices off the network andcontinually verifying identity and access, Zscaler
ensures that only the right users are getting
access to the right information and systems when
they need it. The resulting decrease in attack
surface has been proven to reduce the number ofmalicious attacks by over 50%.

network infrastructure to the cloud using zero

Zscaler’s identity-based microsegmentation

trust principles.

extends zero trust laterally, preventing broader

Manage Cyber Risk
The adoption of telemedicine, cloud, and IoT havecreated new ways for bad actors to gain accessto valuable healthcare data and systems. The

infection in the data center, network, or cloud.
With the ability to decrypt and inspect 100% of
all SSL/TLS traffic at scale, Zscaler enables fullvisibility and prevents data leakage.

number of ransomware attacks on U.S. healthcare

Customers have experienced a 35x reduction

organizations is nearly doubling each year, within affected machines and a greater than 40%

most organizations having experienced at least

improvement in endpoint security.

one attack in the last year.

Contain Infrastructure and M&A Costs
Operating on razor thin and declining margins,
healthcare organizations must make considerable
investments in IT systems that will support andEach HIPAA
violation for adata breach cancost between$100 and$50,000/per
patient record.4

secure the future state of healthcare delivery,
which includes extensive industry consolidation.
Hybrid cloud architectures are becoming the newstandard, with business and clinical applications
migrating to the cloud to improve efficiency andreduce administrative costs and burden. Zscaler
helps ease this transition by allowing existing
systems to remain in place while providing amore secure, convenient way to access them.
Applying unified, standardized policies across all
public clouds and on-premises data centers andsecurely connecting users, devices, and apps
simplifies M&A and reduces integration timelines

4. Source: https://www.medpagetoday.com/resourcecenters/osteoporosis/much-data-breach-cost-yourpractice/715#:~:text=Each%20HIPAA%20violation%20can%20
cost,lawsuits%20and%20the%20associated%20expenses© 2022 Zscaler, Inc. All rights reserved.

from months to weeks.

Solution Brief

3

Zscaler helps healthcare organizations connect

Zscaler’s direct workload-to-workload

branches, clinics, care centers, and clinicians toconnectivity means customers can increase

the internet (without backhauling) by leveraging

bandwidth by over 100%, achieve 99.99%multiple network connection types (broadband,application availability, see 100% reduction

LTW and MPLS). This optimizes application trafficin network outages, and improve employee

routing and performance while reducing WAN

productivity by up to 80% with near-zero latency.

costs and network operational expenses.

Optimize Work from Anywhere

Customers generally achieve 60% or greater cost

Recession, increasing costs, and significant

savings over their existing inbound and outboundlabor shortages are top of mind for healthcare

security solutions, resulting in up to a 70%

executives, and clinician and employee burnout

reduction in overall infrastructure costs.

is at an all-time high. These staffing constraints

Deliver on New Care Models
Healthcare systems are prioritizing “omnicare”
approaches, combining telehealth, in-office visits,

make it a struggle for health systems to meetpatient care needs in an effective andefficient manner.

labs, remote monitoring, in-home care, and other

The time is now to adopt new and innovativemodes of treatment–all to make healthcare moredelivery models, team-based care, and cloudaccessible, efficient, effective, and affordable.

technologies to drive efficiency and alleviate

Deploying such a model requires access to datafrom virtually anywhere, from any device, making
it easier for providers, patients, insurers, andthird parties to collaborate and share sensitive
information. With data dispersed across different
platforms, protecting it is a massive challenge.

clinician burnout. Using resource pools ofcare providers across multiple locations andenabling non-clinical staff to work remotely has
significantly improved engagement, productivity,and efficiency for care delivery models as well
employee satisfaction.

This challenge, along with the increasing numberof endpoints created by the internet of medicalthings (IoMT), has been found to open extensive
unpatched vulnerabilities.
Healthcare organizations can secure and simplify
the connectivity brought on by the growth ofIoMT, allowing new applications and devices tobe added to the enterprise easily without adding
complexity to the infrastructure. The Zscaler Zero
Trust Exchange provides the ability to decryptand inspect 100% of all SSL/TLS traffic at scale,keeping data secure at every step.

© 2022 Zscaler, Inc. All rights reserved.

Up to 60%of patientinteractions forprimary care will
be conductedvirtually in
3-5 years.4

Solution Brief

4

Why Zscaler?
Zscaler, creator of the Zero Trust Exchange
platform, has built the largest security cloudon the planet to deliver security at scale. Our
cloud processes 250B+ transactions, handles
7B+ security incidents and policy violations, andtheir users and applications. Based on the zerotrust principle of least-privileged access, Zscaler
provides comprehensive security by connecting
the right user to the right application based onyour business policies that leverage identity,context, and content of each transaction.

applies 200K+ unique security updates per day

This approach securely connects users andfrom over 150 data centers worldwide.

devices directly to your healthcare systems’This best-in-class, cloud native zero trust
platform enables fast, secure connections andallows your employees, contractors, patients, anddevices to access applications from anywhere
using the internet as a health system’s corporate
network. It directly connects users to applications,securing these users, as well as the data andapplications they’re accessing, irrespective of
their location. It also eliminates the security risks
and challenges presented by perimeter-based
networking and security appliances—such asapplications, not your corporate network, which:• Protects healthcare organizations and theirpatients from cyberattacks by eliminating theattack surface• Preserves confidentiality and integrity ofpatient data
• Maintains compliance with industry regulations
including HIPAA and HITECH• Enables total inspection of SSL traffic to defend
from threats and reduce data loss

firewalls and VPNs—that simply extend theAnalysts agree: Zscaler sets the standard for thecorporate wide area network and expand thenew Security Service Edge (SSE) category, being

attack surface.

positioned as a Leader and highest in “Ability toZscaler is trusted by some of the largest

Execute” in the 2022 Gartner Magic Quadrant.

healthcare organizations in the world to secure

Analysts agree: Zscaler sets the standard forthe new Security Service Edge (SSE) category,being positioned as a Leader and highest
in “Ability to Execute” in the 2022 Gartner
Magic Quadrant.

© 2022 Zscaler, Inc. All rights reserved.

Solution Brief5Zscaler in Action
The Zero Trust Exchange provides comprehensive security and risk mitigation by preventing compromise,
stopping lateral threat movement, and preventing data exfiltration.

Elements of the Zero Trust Exchange
Extend zero trust across apps, workloads, and devices – Apply the principles of least privilege to give
users secure, direct connectivity to private applications running on-premises or in the public cloud whileeliminating unauthorized access and lateral movement. Create a seamless experience without the need forbackhauling or tedious logins.
Monitor the digital experience – Measuring and improving digital experiences in a cloud and hybrid
workforce world requires a unified view of application, CloudPath, and endpoint performance metrics.
Analyze, troubleshoot, and resolve end user performance issues for any user or application, regardlessof location.

External Apps

Private Apps

Access to Internet & SaaS
Block the bad, protect the good

150 Exchanges Worldwide

Access to Private Apps
Direct access, no legacy VPN

Zero Trust
Exchange

Internet Exchange Peering

Zscaler Digital Experience (ZDX)
Ensure a great user experience

Any user, any devices, any app, any location

About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient,and secure. The Zscaler Zero Trust Exchange protects thousands of customers from cyberattacks and data loss
by securely connecting users, devices, and applications in any location. Distributed across more than 150 data
centers globally, the SASE-based Zero Trust Exchange is the world’s largest inline cloud security platform.
Learn more at zscaler.com or follow us on Twitter @zscaler.
+1 408.533.0288

Zscaler, Inc. (HQ) • 120 Holger Way • San Jose, CA 95134© 2022 Zscaler, Inc. All rights reserved. Zscaler™,
Zero Trust Exchange™, Zscaler Internet Access™,ZIA™, Zscaler Private Access™, ZPA™ andother trademarks listed at zscaler.com/legal/
trademarks are either (i) registered trademarks orservice marks or (ii) trademarks or service marksof Zscaler, Inc. in the United States and/or othercountries. Any other trademarks are the propertiesof their respective owners.

zscaler.com