AcuLink 810

Data Acquisition Gateway & Server

User ManualCopyright © 2024 V: 2.1.2
This manual may not be altered or reproduced in whole or in part by any means
without the expressed written consent of Accuenergy.

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The information contained in this document is believed to be accurate at the timeof publication, however, Accuenergy assumes no responsibility for any errors which may
appear here and reserves the right to make changes without notice. Please ask the local
representative for latest product specifications before ordering.

Please read this manual carefully before installation, operation and maintenance of the
AcuLink810 data acquisition server. The following symbols in this manual are used to provide
warning of danger or risk during the installation and operation of the equipment.

Electric Shock Symbol: Carries information about procedures which must be
followed to reduce the risk of electric shock and danger to personal health.
Safety Alert Symbol: Carries information about circumstances which if notconsidered may result in injury or death.

Prior to maintenance and repair, the equipment must be de-energized and grounded. All
maintenance work must be performed by qualified, competent accredited professionals who
have received formal training and have experience with high voltage and current devices.
Accuenergy shall not be responsible or liable for any damages or injuries caused by improper
meter installation and/or operation.

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Table of Contents
Chapter 1: Introduction to AcuLink 810...............................................................6
1.1 Module Types................................................................................................................. 6
1.2 Functional Overview...................................................................................................... 6

Chapter 2: Installation............................................................................................8
2.1 Appearance and Dimensions....................................................................................... 8
2.2 Installation Checklist..................................................................................................... 9
2.2.1 Optional Hardware:............................................................................................ 9
2.2.2 LAN Information................................................................................................. 9
2.2.3 Installation Safety Requirements and Considerations................................10
2.2.4 Powering the Unit.............................................................................................10

Chapter 3: LED Status Descriptions....................................................................11
3.1 AcuMesh LEDs..............................................................................................................11
3.2 Wi-Fi LEDs.....................................................................................................................12
3.3 RS485 LEDs...................................................................................................................13

Chapter 4: Initializing the AcuLink 810...............................................................14
4.1 Accessing the AcuLink 810 Webpage........................................................................144.1.1 Method 1 - Ethernet Direct Connection.........................................................144.1.2 Method 2 - Wi-Fi Wireless Connection...........................................................18
4.1.3 Login AcuLink 810.............................................................................................19
4.2 Dashboard....................................................................................................................20
4.2.1 About Webpage...............................................................................................21

Chapter 5: Device Templates...............................................................................23
5.1 Modbus Templates......................................................................................................23
5.1.1 Import Template...............................................................................................24
5.1.2 New Template...................................................................................................25
5.1.3 Typical Energy Meter Template......................................................................30
5.1.4 Creating Template from CSV ..........................................................................32
5.2 BACnet Template.........................................................................................................34
5.2.1 Import Template...............................................................................................35
5.2.2 Convert from EPICS File...................................................................................362

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Chapter 6: System Settings..................................................................................38
6.1 Network........................................................................................................................38
6.1.1 Ethernet.............................................................................................................38
6.1.2 Wi-Fi....................................................................................................................39
6.1.3 HTTP Proxy........................................................................................................41
6.1.4 RSTP...................................................................................................................41
6.1.5 Default Routing Webpage...............................................................................42
6.2 Whitelist Management................................................................................................43
6.3 Time & Date..................................................................................................................44
6.4 Remote Access.............................................................................................................45
6.5 User Management.......................................................................................................46
6.5.1 General..............................................................................................................46
6.5.2 User Configuration...........................................................................................47
6.5.3 Role Configuration...........................................................................................47
6.5.4 Password Policy................................................................................................48
6.5.5 Password Management...................................................................................49
6.6 Certificate Management.............................................................................................49
6.7 Configuration Management.......................................................................................49
6.8 Emergency Mode.........................................................................................................51

Chapter 7: Protocols.............................................................................................52
7.1 Modbus.........................................................................................................................52
7.1.1 RS485 Devices...................................................................................................52
7.1.2 USB Devices.......................................................................................................53
7.1.3 Adding Modbus RTU Device............................................................................53
7.1.4 TCP Devices.......................................................................................................56
7.1.5 Adding Modbus TCP Device............................................................................56
7.1.6 Modbus Gateway Function.............................................................................59
7.2 AcuMesh.......................................................................................................................60
7.2.1 Local Configuration..........................................................................................60
7.2.2 Scan & Remote Configuration.........................................................................62
7.2.3 AcuMesh Diagnostics.......................................................................................65
7.2.4 Adding AcuMesh Device..................................................................................66

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37.2.5 Search Modbus Device....................................................................................69
7.3 Modbus Polling............................................................................................................71
7.4 BACnet..........................................................................................................................72
7.4.1 BACnet MS/TP Assignment..............................................................................72
7.4.2 Adding BACnet MS/TP Device.........................................................................74
7.4.3 BACnet IP Configuration..................................................................................76
7.4.4 Adding BACnet IP Device.................................................................................77
7.4.5 Search BACnet Device......................................................................................79
7.4.6 BACnet Gateway...............................................................................................81
7.4.7 BBMD.................................................................................................................82
7.5 MQTT Protocol.............................................................................................................83
7.5.1 MQTT General Settings....................................................................................83
7.5.2 MQTT Authentication.......................................................................................84
7.5.4 Last Will & Testament......................................................................................85
7.5.5 Device Publishing.............................................................................................86
7.6 Azure IoT.......................................................................................................................87
7.6.1 Creating Azure IoT Device on Azure Portal Server.......................................88
7.6.2 Create an IoT Devices /IoT Edge Device in the Azure Portal.......................89
7.6.3 Retrieving Connection String in the Azure Portal.........................................91
7.6.4 Configure AcuLink 810 from Azure................................................................91
7.7 SNMP.............................................................................................................................92
7.7.1 MIB File..............................................................................................................93
7.8 MBus.............................................................................................................................94
7.8.1 Adding MBus Device........................................................................................94
7.9 Virtual Device...............................................................................................................98
7.9.1 Adding Virtual Parameter................................................................................99
7.10 Google IoT................................................................................................................101
7.10.1 General ........................................................................................................101
7.10.2 SSL/TLS ........................................................................................................102
7.10.3 Device to Publish..........................................................................................102

Chapter 8: Device Readings.............................................................................. 104
8.1 Parameter Configuration..........................................................................................1054

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8.2 Writing to Modbus Device........................................................................................107

Chapter 9: Digital Inputs................................................................................... 110
9.1 Device Alarm..............................................................................................................112
9.2 Alarm Log....................................................................................................................114
9.3 Email Alarm Notifications.........................................................................................114

Chapter 10: Data Logging.................................................................................. 117
10.1 Data Loggers............................................................................................................117
10.1.1 Rapid Logger.................................................................................................118
10.2 Post Channels..........................................................................................................120
10.2.1 HTTP Post Method.......................................................................................120
10.2.2 FTP Post Method..........................................................................................121
10.2.3 SFTP Post Method........................................................................................122
10.3 Downloading Data...................................................................................................123
10.4 AcuCloud..................................................................................................................124
10.5 Post Historical Data ................................................................................................127

Chapter 11: Network Diagnostics.................................................................... 129
Chapter 12: Maintenance................................................................................. 134
12.1 System Status...........................................................................................................134
12.2 Event Log..................................................................................................................134

Chapter 13: Firmware Update.......................................................................... 135
13.1 Auto Firmware Update...........................................................................................135
13.2 Manual Update........................................................................................................135
13.3 Remote Update........................................................................................................138

Chapter 14: Reset Button.................................................................................. 140

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AcuLink 810 Data Acquisition Gateway & Server

Chapter 1: Introduction to AcuLink 810
The AcuLink 810 is an intelligent data acquisition server and gateway that allows users to collectdata from all Accuenergy meters, sensors, and other third-party devices.
The AcuLink 810 collects and logs time-stamped data from connected downstream serial or
Ethernet devices and can store the data in its local non-volatile memory. When using Ethernet, it
is possible to push or pull data using HTTP or FTP protocols as well as pushing data to different
energy management system or any end user software platform. There is no software installation
required for the AcuLink 810, all configuration is done from the gateway's webpage.

1.1 Module Types
AcuLink 810-X: Standard data acquisition server and gateway with one 2.4 GHz Wi-Fi connector
and no built- in AcuMesh.
AcuLink810-900: Based on AcuLink810-X, AcuLink810-900 includes one 2.4 GHz Wi-Fi connector
and a built-in 900MHz AcuMesh used in regions including North and South America, Oceania, andcertain parts of Asia.
AcuLink810-868: Based on AcuLink810-X, AcuLink810-868 includes one 2.4 GHz Wi-Fi and a builtin 868MHz AcuMesh used mostly in regions including Europe, Middle East, Africa, and certain
parts of Asia.

1.2 Functional Overview
Hardware Specifications• Disk Capacity: 8 GB RAM• Interval Recording: 1-1440 minutes, user selectable• LEDs: Power, Ethernet, Wi-Fi, Modbus TX/RX, AcuMesh
Power• Power Supply: 24VDC, 500mA
NOTES: This unit is to be sourced by a Class 2 power supply with the following output: 24VDC,
500mA min not to exceed 8A.
Isolation• RJ45 Ethernet 1500Vrms• RS485 2500Vrms
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Chapter 1: Introduction to AcuLink 810• Digital Input 5000Vrms• Communication• Protocol Support: Modbus RTU, Modbus TCP, BACnet MS/TP, BACnet IP, HTTP/ HTTPS, FTP,
SFTP, NTP, SMTP, RSTP, MQTT, MBus SNMP, SunSpec• LAN: 2 x RJ45 10/100 Ethernet, full half duplex, auto polarity• Wi-Fi: 802.11 b/g/n, 2.4GHz• USB: USB expansion port, USB 2.0 Host
Inputs• RS485 Port: RS485 Modbus supports up to 32 external devices (expandable)• Baud Rate: 9600-115200 bps• USB Port: Modbus via RS485-to-USB converter supports up to 32 external devices.
• Baud Rate: 9600-115200 bps• Digital Input: 8 pulse counters• Input Voltage Range: 8-28Vdc• Input Current (Max): 8mA• Start Voltage: 15V• Stop Voltage: 5V• Pulse Frequency (Max): 100Hz, 50% Duty Ratio (5ms ON and 5ms OFF)
Environment• North America: -25º to 70ºC (-13ºF to 158ºF), 90% RH, non-condensing

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AcuLink 810 Data Acquisition Gateway & Server

Chapter 2: Installation
2.1 Appearance and Dimensions
Physical Size: 6.3" x 3.5" x 1.27" (159.9mm x 90mm x 32.2mm)
0.40” (10.0mm)

0.40” (10.0mm)

0.40” (

3.54” (90mm)
3.54” (90mm)

0.40” (

6.30” (159.9mm)

1.27” (32.2mm)
1.27” (32.2mm)

6.30”(159.9mm)
Figure 2-1 AcuLink 810
Layout(Front View)

6.30” (159.9mm)

6.30” (159.9mm)

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Chapter 2: Installation

1.38” (35.0mm)

0.40” (10.0mm)

m)0.26” (6.8mm)
1.27” (32.2mm)

Figure 2-2 AcuLink 810 Layout (Top and Side View)

2.2 Installation Checklistm)

The following materials are required for the AcuLink 810 installation:• AcuLink 810 Data Acquisition Server & Gateway• Ethernet Category 5 cable (required for LAN or direct computer to AcuLink 810 connection)• Power supply (24Vdc)• Wi-Fi Antenna• AcuMesh Antenna

2.2.1 Optional Hardware:• Additional Modbus RTU devices• Two wire Modbus/RS485 connection

2.2.2 LAN Information• Ethernet 10/100MB connection point (router/switch)• IP address and subnet mask (check with system administrator)• Gateway address (check with system administrator)• DNS server address (check with system administrator)
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AcuLink 810 Data Acquisition Gateway & Server
2.2.3 Installation Safety Requirements and Considerations• Field wiring must have a rating of higher than 70ºC(158ºF); stranded wiring• Intended for indoor use• Altitude: 2,000 meters• Overvoltage Category: II• Pollution Degree: 2

2.2.4 Powering the Unit
The power supply of the AcuLink 810 is rated for 24Vdc.

DATA ACQUSITION SERVER

V+

V+

V-

V-

24Vdc Output
Power Supply

100-24Vac Input
Power Supply

GND

N

L

100-240Vac-24Vdc Power Supply

Figure 2-3 AcuLink 810 Power Supply

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Chapter 3: LED Status Descriptions

Chapter 3: LED Status Descriptions
There are total of thirteen (13) LEDs on the AcuLink 810 data acquisition server and gateway,
and each represents different functions pertaining to the unit.

DATA ACQUSITION SERVER

Figure 3-1 AcuLink 810 LEDs

The LEDs are divided into three groups plus a blue LED that indicates the power status of the
AcuLink 810. The groups are AcuMesh LED, Wi-Fi LED, and RS485 LED.

3.1 AcuMesh LEDs
A total of six LED indicators are dedicated to the AcuMesh status states.
RSSI• There are three RSSI LEDs that light up green to indicate the signal strength of the incoming
signal.
• Three green LEDs indicates an excellent signal strength.
• Two green LEDs indicates a good signal strength.
• One green LED indicates a poor signal strength.
• No LED lights indicates a very poor to no signal strength.
ASSOC• Solid red LED light indicates that the transceiver is powered ON or is communicating.
• A brief flashing red LED light happens during a RF transmission.

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AcuLink 810 Data Acquisition Gateway & ServerRX• Yellow LED light indicates that the transceiver is receiving data.
TX• Green LED light indicates that the transceiver is transmitting data.

Figure 3-2 AcuLink 810 AcuMesh LEDs

3.2 Wi-Fi LEDs
The Wi-Fi has a total of three LEDs which are related to the Wi-Fi status states.
AP MODE• When illuminated green, it signifies that the Wi-Fi is operating in Access Point Mode.
STATION MODE
• Green illumination indicates that the Wi-Fi is functioning in Station Mode.
STATUS• Green illumination indicates that the Wi-Fi is working and functioning properly.

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Chapter 3: LED Status Descriptions

Figure 3-3 AcuLink 810 Wi-Fi LEDs

3.3 RS485 LEDs
The RS485 has a total of three LEDs which are related to the RS485 status states.
COMM OK• Green illuminated LED light indicates that all RS485 and USB devices in the RS485 network
are online.
COMM ISSUE
Yellow illuminated LED light indicates that some of the devices are online and some devices are
offline in the RS485 network.
NO COMM• Red illuminated LED light indicates that all RS485 devices in the RS485 network are offline.

Figure 3-4 AcuLink 810 RS485 LEDs

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AcuLink 810 Data Acquisition Gateway & Server

Chapter 4: Initializing the AcuLink 810
The AcuLink 810 has a remote webpage that users can access to configure the gateway
settings and view device data. The AcuLink 810 gateway has two Ethernet ports and supports
communication with a 2.4GHz Wi-Fi connector.
The default IP addresses and modes are:Ethernet 1: 192.168.8.101
Ethernet 2: DHCP
Wi-Fi: Access Point Mode
The following outlines the different methods that can be used when accessing the AcuLink 810
webpage for the first time. Each method below will explain the step-by-step instructions to set up
the webpage.

4.1 Accessing the AcuLink 810 Webpage
4.1.1 Method 1 - Ethernet Direct Connection
For the direct connection method, there must be an Ethernet connection from the AcuLink 810’s
Ethernet 1 port to a computer.

DATA ACQUSITION SERVER

Figure 4-1 AcuLink 810 Ethernet Direct Connection to PC

To access the webpage, the computer IP address must be configured within the same subnet
as the AcuLink 810 Ethernet 1 IP address. The Ethernet 1 port has a default IP address of
192.168.8.101.
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Chapter 4: Initializing the AcuLink 810
The following outlines how to change the computer’s IP:
1. Start by accessing the control panel of the computer and select Network and Internet.

Figure 4-2 Windows Control Panel

2. Select Network and Sharing Center

Figure 4-3 Windows Network and Internet Settings

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AcuLink 810 Data Acquisition Gateway & Server
3. From the left panel of the screen, select Change adapter settings.

Figure 4-4 Windows Change Adapter Settings

4. Double-click Ethernet, or right-click Ethernet and select Properties from the menu.

Figure 4-5 Windows Network Status

5. The following window will open, click on Properties button.

Figure 4-6 Windows Ethernet Status

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Chapter 4: Initializing the AcuLink 810

6. The Ethernet Properties window will open. Select Internet Protocol Version 4 (TCP/IPv4)and click on the Properties button.

Figure 4-7 Windows Ethernet Properties

7. Select the option Use the following IP address: and change the IP address of thecomputer. The AcuLink 810 Ethernet 1 address is 192.168.8.101, the computer's IP will need
to be within the same subnet. The IP of the computer can be 192.168.8.xxx, where xxx canbe any number ranging from 1 to 254. For example, an IP address of 192.168.8.10 can beused.
NOTE: The computer IP address and the AcuLink 810 Ethernet 1 IP address cannot be the same.

Figure 4-8 Windows TCP/IPv4 Properties

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AcuLink 810 Data Acquisition Gateway & ServerOnce all settings are complete click on the OK button to confirm the network changes. Next, open
an internet browser and from the address bar type in the AcuLink 810 IP address 192.168.8.101.
The browser will redirect to the login screen and the user will be prompted to enter the sign-incredentials.

4.1.2 Method 2 - Wi-Fi Wireless Connection
The AcuLink 810 webpage can be accessed wirelessly with a Wi-Fi connection. Ensure the Wi-Fi
antenna is installed on the AcuLink 810 before enabling.

DATA ACQUSITION SERVER

Figure 4-9 AcuLink 810 Wi-Fi Antenna

By default, the AcuLink 810 has its Wi-Fi mode set as AP (Access Point) mode. This mode allows the
AcuLink 810 to act as a wireless access point for other wireless devices to connect and access thegateway.
To connect to the AcuLink 810 AP mode, search for the SSID in the list of available wirelessnetworks.

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Chapter 4: Initializing the AcuLink 810
The SSID will be by default AcuLink810-WiFi-S8Pxxxxxxxx, where the S8Pxxxxxxxx is the uniqueserial number for the AcuLink gateway. The serial number of the AcuLink 810 can be found on theside of the unit. The password for the network accuenergy.

Figure 4-10 Connect AcuLink 810 Wi-Fi on Windows

Once connected to the gateway's wireless network, open an internet browser and in the address
bar enter the IP address 192.168.100.1. The browser will redirect the web server login screen andthe user will be prompted to enter the sign-in credentials.

4.1.3 Login AcuLink 810
To log into the webpage, a username and password must be entered. The default username isadmin, and the password is also admin.
NOTE: For the best performance, the recommended internet browsers to access the AcuLink 810
webpages are Google Chrome, or Firefox.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 4-11 AcuLink 810 Login Window

4.2 Dashboard
After signing into the AcuLink 810 webpage, users are directed to the Dashboard webpage. The
Dashboard provides the user with a summary of all the offline devices as well as devices underthe Alarms section. The Alarms section includes the Up Since time, which shows the last time
when the AcuLink 810 was powered on or rebooted.
The menu tabs on the top of the webpage allow users to access different settings within thegateway.
The header at the very top of the webpage displays the time and date of the AcuLink 810. The
footer on the bottom of the webpage includes contact information and links to the Accuenergy
website for further details.

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Chapter 4: Initializing the AcuLink 810

Figure 4-12 AcuLink 810 Dashboard

4.2.1 About Webpage
The AcuLink 810 Device Information section can be found under the About webpage. The About
menu tab is located on the top right corner of the dashboard. This webpage provides an overview
of the AcuLink 810 model number, serial number, Hardware and Firmware versions, and the
Ethernet/Wi-Fi MAC addresses.
Users have the option to enter a Name, Location, and Description for the gateway. Once
configured click on the Save button.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 4-13 AcuLink 810 About Webpage

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Chapter 5: Device Templates

Chapter 5: Device Templates
The AcuLink 810 requires a device template to communicate and read data from any Modbus or
BACnet device. The Modbus template supports different Modbus function codes including readcoil (Function code 01), read discrete input (Function Code 02), read holding registers (Function
Code 03), read input registers (Function Code 4) and write single holding register (Function Code06). The Modbus device template also supports several data type formats to read different typesof Modbus parameters.
A device template needs to be created first before using the AcuLink 810 to read device data over
the Modbus or BACnet protocol. Within the AcuLink 810 webpage, users can create, modify, andconvert custom templates using different formats (CSV, EPICS, etc.). Users can view the template
configuration from the Templates menu tab, from where they can create or add both Modbus
and BACnet templates.
The following sections explain how to create Modbus and BACnet templates for the AcuLink 810.

5.1 Modbus Templates
Modbus templates are used in the AcuLink 810 to correctly read the metering data fromAccuenergy and third-party Modbus devices. Before a device can be added to the gateway a
Modbus template must first be uploaded and installed onto the unit.
In the Modbus Templates webpage users can view the templates and the version number
currently installed on to the AcuLink under the Installed menu tab.

Figure 5-1 AcuLink 810 Installed Modbus Templates
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AcuLink 810 Data Acquisition Gateway & Server
Customized Templates
If there are custom templates on the AcuLink 810 users will have the following action buttons
available with the following meaning:
Allows users to download the ‘.def’ format template file.
Allows users to create a new template based on that existing template.
Allows users to create a new version based on that existing template.
Allows users to delete the template.

5.1.1 Import Template
To upload a new device template, click on the Import menu tab. All Accuenergy device templates
can be found in the Remote Update section of the webpage. To use the remote upload function,
users must ensure they have a connection to the internet. For third party device templates, users
can upload and install templates manually.
WARNING: Data log and alarm monitoring configurations will be lost after updating an existing
device template.

Figure 5-2 AcuLink 810 Import Modbus Templates

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Chapter 5: Device Templates
5.1.2 New Template
Under the New Template menu tab users can create and build their own Modbus template.
There are four steps required in building the template which includes:
1) Device Info
2) Create Block
3) Create Parameter4) Save
1. Device Information
Users need to enter a device model, which must be a unique model name. They will also need toenter a device version that must also be unique.
Click on the Save Device Info button once the information has been entered correctly.

Figure 5-3 AcuLink 810 Device Information

2. Create Block
The second step involves the creation of the register blocks for the Modbus Device.
1. Select the Modbus Function Code of the register block (i.e. Read Holding Registers, Read
Discrete Input, Read Coils, Read Input Registers, Write Single Register, Write Multiple
Registers, Write Multiple Coils)
2. Select either hexadecimal or decimal format under Address Format, then in the Start field,
enter the starting address of the register block.
3. Enter the number of registers in this block in the Count field.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 5-4 AcuLink 810 Create New Modbus Templates

Once all register block information is configured correctly click on the Save Block button. The
saved block will then appear in the Block Table section at the bottom of the webpage. In the Block
Table users have the option to edit, delete or view the details of the register block.

Figure 5-5 AcuLink 810 Saved Modbus Templates

If there are multiple register blocks for the Device users can continue creating them. Once all
register blocks are completed, click on Next to continue.

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Chapter 5: Device Templates
3. Create Parameter
The third step includes adding parameters required for the template.
Users need to select what block the parameter resides in and create a display tab to view theparameter once the template is complete.
Block: Select the block for the parameter in the drop-down menu.
Select Display Tab(s): In this field, input the desired tab name and press 'Enter' for tab creation.
Examples include 'Energy' or 'Real-time Data.' Upon completing the template, users can locate
their created parameters under the designated tab. Subsequently, select the tab from the dropdown menu. Multiple tabs can be created using the same method.
Label: Enter in a label name for the parameter, i.e. voltage, current, or temperature.
Address: Enter in the Modbus register address for the parameter. This address can be either
hexadecimal or decimal format.
Multiplier: Users can input a numerical multiplier on the parameter.
Post Label: Users can define a post label name for the parameter. The post label is usedwhenever the device data is downloaded or sent to an external server, where the generated CSV
file will have the post label as the header in the file.
Data Format: Select the data format for the parameter, some typical data types include Int, float,
and hex.
Byte Order: Allows for the parameter to be specified for devices that may require the byte order
to be swapped to read the parameter correctly.
Unit: An optional field that users can either select a provided unit or input a customized unit.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 5-6 AcuLink 810 Create Parameters

Once all parameter settings are configured click on the Save Parameter button. Users can thenview the parameter under the Block Table and clicking the Detail button. Under the Detail section
users can modify the existing parameter by clicking the Edit button and users can remove theexisting parameter by selecting the Delete button.

Figure 5-7 AcuLink 810 Save Parameters

Once Users have added all required parameters to the Modbus template click on Next.
4. Save
The last step is saving the device template. Users can review the Block Table and modify any
parameters before saving the template. They can also click on the Prev button to go back andalter any blocks or parameters as needed.

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Chapter 5: Device Templates

Figure 5-8 AcuLink 810 Save Modbus Templates

After reviewing all details of the Modbus template click on the Create Template button, users will
be redirected back to the Installed menu tab of the Modbus Template webpage where the newly
created template can be seen under the Customized section at the bottom of the webpage.

Figure 5-9 AcuLink 810 Installed Modbus Templates

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AcuLink 810 Data Acquisition Gateway & Server
5.1.3 Typical Energy Meter Template
The Typical Energy Meter Template webpage allows users to create a Modbus Template for thirdparty devices and has the ability to post data to the cloud-based energy management software
AcuCloud. To create a device template that allows third-party devices to post data to the
AcuCloud software, users need to click on the Typical Energy Meter Template menu tab.
This webpage will have the following sections:
1. Device
Under the Device section users can enter in the Template name and the version number.
Once all device settings are configured click on the Save Device Info button.
2. Block
Users can create the required register blocks for their device, where the function, starting address
in hex, and the register count must be specified. Once a block is created click on the Save Blockbutton, users can create multiple blocks for the device template. All created blocks will appear in
the block table located further down the webpage.

Figure 5-10 AcuLink 810 Create New Typical Energy Meter Templates

3. Parameter Table
The parameter table has all the parameters that are supported on the AcuCloud software. Users
can find and locate the same parameters within the table that are supported on their third-party

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Chapter 5: Device Templates
device and configure it to their template by clicking on the Edit button next to the parameter.
On the Edit webpage users will need to select the block, starting address, multiplier, data type andbyte order of the parameter.
After these settings are configured click on the Save button.

Figure 5-11 AcuLink 810 Edit Parameter Table

When all desired parameters have been configured and added to the template, click on theCreate Template button.
Users will be redirected back to the Installed menu tab on the Modbus Template webpage, where
the newly created Typical Energy Meter Template will be seen under the Customized templates atthe bottom of the webpage.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 5-12 AcuLink 810 Customized Templates

5.1.4 Creating Template from CSV
The AcuLink 810 supports a CSV-to-Modbus template converter directly from its webpage. To
access this converter, click on the Convert From CSV File menu tab on the Modbus Templatewebpage.
Users can enter in the desired name and version number for the Template.
Under the CSV file section, users will need to upload a .csv file containing all device register
information for their device.
A sample CSV file can be downloaded directly from the webpage where users can edit and use it
to build their own file. The CSV file must be in the same format as the sample file to successfully
convert the file into a Modbus template file.

Figure 5-13 AcuLink 810 Convert Modbus Templates from CSV File32

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Chapter 5: Device Templates
Below is the sample CSV file for the CSV-to-Modbus template converter.

Figure 5-14 AcuLink 810 Modbus Template Example

Once all information and CSV file have been uploaded, users need to click on the Upload button.
Users will be redirected back to the Installed menu tab on the Modbus Template webpage where
the newly converted Modbus template will be seen under the Customized templates located at
the bottom of the webpage.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 5-15 AcuLink 810 Customized Modbus Templates (CSV Uploaded)

5.2 BACnet Template
BACnet templates are used in the AcuLink 810 to correctly read the metering data fromAccuenergy and third-party BACnet devices. Before a device can be added to the gateway a
BACnet template for the device must first be uploaded and installed onto the unit.
On the Templates webpage select BACnet Template.
In the BACnet Templates webpage users can view the templates and the version number
currently installed on to the AcuLink under the Installed menu tab.

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Chapter 5: Device Templates

Figure 5-16 AcuLink 810 Installed BACnet Templates

5.2.1 Import Template
To upload a new device template, click on the Import menu tab. Users can upload a BACnet
template manually or download templates from remote server. To import a template manually,users must ensure that the device template is a .def file format as no other formats are exceptedon the AcuLink 810.
Alternatively, users can download a BACnet template from the remote server by clicking on the
Check button. A template can be installed directly from the server onto the AcuLink 810.

Figure 5-17 AcuLink 810 Import BACnet Templates

WARNING: Data log and alarm monitoring configurations will be lost after updating an existing
device template.

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AcuLink 810 Data Acquisition Gateway & Server
5.2.2 Convert from EPICS File
The AcuLink 810 features a template converter designed to transform EPICS files from BACnet
devices into a .def BACnet template compatible with the AcuLink 810 system. In the "Convert
From EPICS File" menu tab, users are prompted to input the template name, version number,and upload the EPICS file for processing.

Figure 5-18 AcuLink 810 Covert BACnet Templates from EPICS File

Once the name, version and EPICS file has been selected users can click on the Upload button.
Users will then be prompted to specify which parameter to include in the BACnet template. Oncethe parameters are selected click on the Save button located at the bottom of the webpage.

Figure 5-19 AcuLink 810 BACnet Select Points to Create Template

Users will be redirected back to the Installed menu tab in the BACnet Template webpage where
the newly converted template file will be seen under the Customized templates located at thebottom of the webpage.
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Figure 5-20 AcuLink 810 Customized BACnet Templates

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AcuLink 810 Data Acquisition Gateway & Server

Chapter 6: System Settings
6.1 Network
All network-related configurations can be found on the Network page under the System
Status menu tab. Users can configure all Ethernet 1 port, Ethernet 2 ports, Wi-Fi, DNS, and RSTP
configurations from this page.

6.1.1 Ethernet
There are two Ethernet ports on the AcuLink 810, by default Ethernet port 1 has a static IP
address whereas Ethernet port 2 is configured for DHCP.
Default Ethernet port 1 settings:• IP Address - 192.168.8.101• Submask - 255.255.255.0• Gateway - 192.168.8.101
Default Ethernet port 2 settings:• DHCP enabled
The Interface Status on the network webpage lets users know what is connected or
disconnected, for example the image below shows both Ethernet interface status as Connectedwhich indicates that both Ethernet 1 and Ethernet 2 have a RJ45 Ethernet cable connected to therespective ports.

Figure 6-1a AcuLink 810 Network Interface Setting-1

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Figure 6-1b AcuLink 810 Network Interface Setting-2

6.1.2 Wi-Fi
There are two Wi-Fi modes in the AcuLink 810, Access Point and Station.
NOTE: When using Wi-Fi ensure that the included antenna is installed on the AcuLink 810 unit
prior to use.
Access Point Mode: This is the default Wi-Fi configuration for AcuLink 810, where the gateway
will act as a wireless access point and will allow other wireless devices to connect and access the
AcuLink 810.
In Access Point mode, users need configure the SSID, Network Key and IP of the AcuLink 810 aswell the DHCP DNS servers.
The default AP mode settings:• SSID - AcuLink810-WiFi-SERIAL#810• Network Key - accuenergy• IP - 192.168.100.1
NOTE: For steps on how to access the webpage via Wi-Fi AP mode refer to chapter 4 section 4.1.2.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 6-2 AcuLink 810 Wi-Fi Access Point Mode Setting

Station Mode: The AcuLink 810 will behave like a wireless client and a bridge to another wirelessnetwork that is available.
In Station mode, users can select the wireless network to connect to in the SSID drop down menu.
Once the wireless network is selected enter the Network Key to bridge the AcuLink 810.
Users can configure a static Wi-Fi IP by manually entering the information into the IP, Submask,
and Gateway fields of the Wi-Fi network. Alternatively, the Wi-Fi can be configured for DHCP where
the IP, Submask, and gateway of the Wi-Fi network is automatically assigned to the AcuLink 810.
Enterprise Wi-Fi: This option allows the AcuLink 810 to connect using an enterprise level Wi-Fi
network which is common in many colleges, universities, hospitals, and other institutions. Users
can connect to an enterprise level Wi-Fi network by selecting the WPA/WPA2 Enterprise check box
and then entering in the username and password.

Figure 6-3 AcuLink 810 Wi-Fi Station Mode Setting40

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Chapter 6: System Settings
6.1.3 HTTP ProxyThe AcuLink 810 supports HTTP proxy configuration which allows users to post data to theirservers via a proxy server.
To configure the HTTP proxy, enter in the proxy URL and port number.

Figure 6-4 AcuLink 810 HTTP Proxy Setting

6.1.4 RSTP
The RSTP protocol allows users to create an Ethernet daisy chain using the two Ethernet ports
located on the AcuLink 810. When using the daisy chain feature it is able to connect to a network
switch/router, other AcuLink 810, and other devices that supports the RSTP protocol.
On the AcuLink 810 webpage the RSTP protocol can be enabled in the network configuration
page. Once RSTP is enabled, users will notice there is only one setting for both Ethernet ports asboth ports now will be using the RSTP configured IP address instead of two unique IP addresses.
Users can configure the AcuLink 810 IP manually or by setting the DHCP as Auto.

Figure 6-5 AcuLink 810 Network RSTP Setting

NOTE: When the RSTP is enabled, users will not be able to configure Ethernet 1 and Ethernet 2
independently, there is only one IP for the AcuLink using RSTP protocol.

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AcuLink 810 Data Acquisition Gateway & Server
Network Topology
Daisy chain connection is supported in the RSTP protocol. This can reduce the number of network
switches required in different applications and allows the use of one network switch/router to be
used with multiple devices. Each device can be accessed by configuring a unique IP address or
have the IP addresses assigned automatically by the network.

Figure 6-6 AcuLink 810 Network Topology

6.1.5 Default Routing Webpage
The AcuLink 810 default webpage setting allows users to configure which port to use for primary
routing to external networks. Since there are multiple ways that the user can connect such as
Ethernet1, Ethernet 2, Wi-Fi, or RSTP, this setting will establish which one to use for the main
routing. The other webpages can be used for local routing if the users have them connected.
Users can select the default routing webpage as:• Ethernet 1• Ethernet 2• Wi-Fi - only valid if Wi-Fi is configured for station mode
• Bridge (RSTP) - only valid if RSTP is enabled42

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Figure 6-7 AcuLink 810 Default Routing Webpage

6.2 Whitelist Management
The AcuLink 810 supports the access control function, also known as the IP whitelist.
When enabled, only the selected IP addresses can access the gateway's webpage. Users can enterin an IPv4 address along with a description for the address. There is a maximum of twenty IP
addresses that can be added to the IP Whitelist.

Figure 6-8 AcuLink 810 Whitelist Management

When adding the whitelist users have the option to configure a specific IP or IP range, port,
protocol, and description.

Figure 6-9 AcuLink 810 Edit Whitelist

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AcuLink 810 Data Acquisition Gateway & Server

6.3 Time & Date
The Date & Time page under the System Settings menu tab is where users can configure thelocal time of the gateway. The AcuLink 810 supports NTP (Network Time Protocol) where it cansynchronize its time to NTP servers across the network.
NOTE: An internet connection is required before synchronizing the AcuLink 810’s time to the NTP
time servers.
If users do not want to sync the device time to an NTP server, they can disable the NTP setting andconfigure the time and date manually.
Time Sync: Users can force the time on the AcuLink 810 to update to the NTP by clicking the Sync
button.
NTP Time Servers: The AcuLink 810 can be synced with up to three NTP servers. By default, thegateway uses 0.us.pool.ntp.org time server. Users can remove or add their own time servers asneeded.
Examples of North American NTP servers are:0.us.pool.ntp.org
1.us.pool.ntp.org
2.us.pool.ntp.org
3.us.pool.ntp.org
For more NTP servers based on region, visit the following site: http://www.pool.ntp.org/en/
Time Zone: Users can select the time zone where the gateway is installed from the drop-downmenu. Alternatively, users can simply click the region directly on the map to select the desired
time zone.
Once configured, users will notice the desired time and date displayed on the top right corner ofthe webpage.

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Figure 6-10 AcuLink 810 Date & Time Configuration

6.4 Remote Access
The AcuLink 810 includes a remote access function that allows users to access the AcuLink 810
webpage. By accessing the webpage remotely users will have full functionality as well as accessto all gateway settings and device readings. This feature allows users to access the AcuLink 810
webpage through an HTTPS web server easily through a URL without any network port forwarding.
Users simply register for remote access on the web server and a remote access URL is thenprovided allowing users to configure device settings and view meter data. This is useful as thegateway device may be installed on remote sites where the end user may be far away offsite fromthe actual device.
The remote access configuration can be found by clicking on the System Settings menu tab andselecting Remote Access.
Users must first register for remote access by clicking on Manual Register. Once successfully
registered, enable remote access, and click on the Save button.
NOTE: To successfully register for remote access there must be an internet connection provided
to the AcuLink 810.
When first enabling remote access and registering, the status will remain offline until the user
clicks on the Refresh Status button to turn the status online. The remote access user webpage
will then be accessible by clicking on the remote access URL or by using the Copy button to paste
the URL into a new tab address bar on the internet browser.
The remote access login credentials are the same as the local login webpage. The default login
credentials for the webpage are username admin and password admin.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 6-11 AcuLink 810 Login Webpage

6.5 User Management
The AcuLink 810 supports the creation of different users for the webpage. Each user roles todetermines what permission and functions are available when logged in. To access the user
configuration page, users need to click on the User Management menu tab.

6.5.1 General
Under the General menu tab, the Max Concurrent Logins and Session Timeout settings can be
configured. The maximum number of concurrent login setting allows the user to configure how
many users can be logged into the webpage at the same time. If the user limit is exceeded, thefirst user that logged in will be logged out of the webpage (first in, first out method). The range forthis setting is from 1 to 10, the default setting is 1.
The session timeout setting represents how long in minutes the user can access the webpage
before it times out. When the session timeout limit is reached users will be logged out of the
webpage and redirected back to the login page. The session timeout is set to ten minutes bydefault, and it can be set from 0 to 60 minutes, where 0 indicates the user will never timeout of
the webpage.

Figure 6-12 AcuLink 810 User Management46

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Chapter 6: System Settings
6.5.2 User Configuration
The user configuration table provides information regarding the access level, such as the register
date, expiration date and last login time. If the correct permission is available on the account,users will have the option to lock an account, edit users, and delete users.

Figure 6-13 AcuLink 810 User Configuration

New users can be added where a username, password, role, and option to override the password
policy is available. The role determines the type of access the user will have on the user level.
When entering a password, users have the option to override the password rules set in the
Password Policy section (see section 6.5.4) for the AcuLink 810 login webpage, this includes
character length and complexity of the password (i.e. capital letters, number, special characters,etc.).

Figure 6-14 AcuLink 810 Override Password Policy

6.5.3 Role Configuration
The role configuration setting allows for the configuration and creation of different user roles
for user levels. These roles determine whether the user will have edit, view, or access to certain
features on the webpage. By default, there are two roles available, Admin and View. The Adminrole permits the user to view and configure all settings whereas the View role allows users to only
view meter readings.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 6-15 AcuLink 810 Role Configuration

When adding a new role, it is possible to specify which sections have view or edit access on the
AcuLink 810 webpage.

Figure 6-16 AcuLink 810 Edit Role

6.5.4 Password Policy
The password policy provides users with a method to ensure that all passwords created follow
specific criteria. The password policy lists specific rules to be set to enforce user password
strength to mitigate risky security exposure. When creating a user password there is an option to
override the password policy if desired.

Figure 6-17 AcuLink 810 Password Policy

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6.5.5 Password Management
The Password Management webpage allows users to change the password for the different userlevels created.

Figure 6-18 AcuLink 810 Password Management

6.6 Certificate Management
From the AcuLink 810 webpage, there is a certificate management section that allows users
to view the web page certificate details. Users can also generate a new self signed certificate,
generate a certificate signed request, and import/export the certificates.

Figure 6-19 AcuLink 810 Certificate Management

6.7 Configuration Management
The AcuLink 810 has a configuration management webpage that allows users to export andimport the current system settings, device configuration and user information. This is useful if
users have more than one gateway that needs to be programmed with the same settings andeliminates any error when trying to configure another gateway. Users can also restore all thepreviously configured devices by importing a backup file to the AcuLink 810. This is particularly
beneficial when performing a factory reset to the gateway and preventing the need to manually
add devices back to the AcuLink 810.
NOTE: Exporting and importing configuration files between different versions is not supported
and may result in problems or failure to the device.
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AcuLink 810 Data Acquisition Gateway & Server
Export Configuration: Users can export and save the web settings by clicking on the “export”
button.
The following settings are saved in the configuration file:• All Gateway settings (General, IO, Alarm, Custom Read, Waveform)• Network settings (Only DNS1, DNS2, TCP Port, HTTP Proxy)• All Email settings• All Time/Date settings• All Data Log settings• All Post Channel settings• All BACnet settings• All SNMP settings• User Management settings (username/passwords, etc)
• Debug Information (SSH, and Debug Configuration)• Username/ Password• Device configuration
The settings that are not included or affected by the Configuration Management file is:• Most Network settings (RSTP, DHCP, IP, Submask, Gateway, HTTP Port for both Ethernet 1
and Ethernet 2, all Wi-Fi settings)• AcuCloud• IP Whitelist• Remote AccessFigure 6-20 AcuLink 810 Configuration Management

Import Configuration: Users can import the backup file and select which part they would like tobe restored in the pop-up window. The available options are “Import User”, “Import Devices” and“Import App Configuration”.
Import User: All saved user and password configuration will be restored.

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Import Devices: All the configured devices will be added back to the gateway.
NOTE: The interface must be assigned to the same protocol as the devices in the backup file if the“Import App Configuration” is not checked together with “Import Devices”.
Import App Configuration: All the web settings will be restored excluding the exceptions in the“exception” list.

Figure 6-21 AcuLink 810 Import Configurations

6.8 Emergency Mode
AcuLink 810 supports emergency mode which will allow users to download data/configuration
settings and update the firmware when the gateway fails to bootup normally due to the disk being
full or failed to open database. In emergency mode the web page will guide the users step-by-stepwith limited functions available.
Step One: Import or export the configuration file. Clear existing configuration and reset theconfiguration to default. A prompt will appear warning all configuration settings will be reset. Press‘Confirm’ to proceed.
Step Two: Data log management allow users to download or delete data logs.
Step Three: Firmware upload/update allow users to update firmware.
Step One
Import Configuration
ImportExport Configuration
ExportReset Configuration
Reset

Figure 6-22 AcuLink 810 Emergency Mode Operations

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AcuLink 810 Data Acquisition Gateway & Server

Chapter 7: Protocols
7.1 Modbus
This section outlines how to add devices from the AcuLink 810 webpage using the Modbus
protocol.
The AcuLink 810 supports both Modbus RTU and Modbus TCP protocols.

7.1.1 RS485 Devices
The AcuLink 810 gateway supports RS485 serial communication. Users can set up a serial RS485
connection to the AcuLink 810 with any Accuenergy or third-party device. If connecting multiple
devices or 'daisy chaining’' the devices together, ensure that a unique device address (Modbus
Slave ID) is configured for each RS485 device.
NOTE: A termination resistor at the end of the RS485 network is optional when daisy-chaining
multiple devices. If using a resistor, a termination value of 150 ohms can be used.
DATA ACQUSITION SERVER

Acuvim II Series meter

AcuRev 2100 Series meter

Third Party Modbus
DeviceFigure 7-1 AcuLink 810 RS485 Network52

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Chapter 7: Protocols
7.1.2 USB Devices
The AcuLink 810 has a USB port that allows for additional Modbus RTU devices. Users can connect
the additional devices using a RS485-to-USB converter cable.
Acuvim L Series Meter

RS485 to USB
converter cable

DATA ACQUSITION SERVER

Figure 7-2 AcuLink 810 Modbus RTU Connection

7.1.3 Adding Modbus RTU Device
Before adding a Modbus RTU device, users will need to assign the correct protocol for the RS485
and USB ports from the Interface Assignment webpage under the Protocols menu tab. By
default, the RS485 and USB ports for the AcuLink 810 are configured to use the Modbus protocol.
NOTE: Users will not be able to change the Interface assignment of the USB or RS485 port if there
is a device added on the AcuLink 810 with one of the protocols already selected. The device mustfirst be deleted from the AcuLink 810 to change the protocol of the ports.

Figure 7-3 AcuLink 810 Protocols Settings Webpage

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AcuLink 810 Data Acquisition Gateway & ServerWith the Modbus RTU protocol selected, add a Modbus RTU device via RS485 or USB by navigating
to the Modbus Devices webpage under the Devices menu tab. Click on Add Device, and thefollowing fields will need to be configured:
Device Name: Enter a name for the device.
Serial Number: Enter the serial number of the device being added, the serial number must be
unique consisting of only letters and numbers.
Template: User will need to select the Modbus template for the device. For information regarding
the Modbus Device template see section 5.3 of this user manual.
Protocol: Select ‘RTU’ as the protocol.
Port: Select either ‘RS485’ or ‘USB’.
Modbus ID: Enter the device address (Modbus Slave ID) of the device, the range is from 1 to 247.
Baud Rate: Select the baud rate of the device, the range is from 9600 to 115200.
Data Bit: Select the number of data bits, either 7 or 8.
Parity: Select the parity of the device from the drop-down list.
Stop Bit: Select the number of stop bits.
Request Timeout: Select a timeout period for the AcuLink 810 to wait for a response from thedevice, the range is from 1 to 60 seconds, default for Modbus RTU is 0.5.
Auto Save Logger: Select a logger for the meter from the drop-down list.
NOTE: Users cannot add a device with the same device address (Modbus Slave ID). The device
address must be unique for each device in the RS485 network.
Click the Save button once all settings are entered correctly.
Auto Save Logger: Provides users with a default data log channel to prevent data loss. This
ensures data are logged even if a user completes the data post configuration without setting up avalid data log.

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Figure 7-4 AcuLink 810 Modbus Device Setting

After the device is added, it can be found in the Modbus Devices webpage. A device that is
successfully connected and communicating with the gateway will have display a green 'ON' statusunder the Status column. A device that is offline will display a red 'OFF' warning symbol under the
Status column.
NOTE: After adding a new device to the gateway, it may take up to four minutes for the status toshow 'ON'. If after four minutes the device still shows an 'OFF' status, check the configuration
settings again to ensure everything is set correctly.

Figure 7-5 AcuLink 810 Modbus Device List

If changes to the configuration of the added device is needed, click on the device and then selectthe Configuration. From this webpage users can reset the device name, port type, baud rate,
parity, and other fields. Click the Save button to confirm the changes.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 7-6 AcuLink 810 Modbus RTU Setting

7.1.4 TCP Devices
The AcuLink 810 can support up to 100 Modbus TCP devices for devices on the same network as
the gateway.
Netwiork Switch

Acuvim II Series Meter

Ethernet Cable
Ethernet Cable

DATA ACQUSITION SERVER

Figure 7-7 AcuLink 810 Modbus TCP Connection

7.1.5 Adding Modbus TCP Device
To add a Modbus TCP device, users need to click on Add Device button from the Modbus
Devices webpage under the Devices menu tab. The following fields will need to be configured:56

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Chapter 7: Protocols
Device Name: Enter the device name of the TCP device.
Serial Number: Enter the serial number of the device, the serial number must be unique andconsisting of only letters and numbers.
Template: Select the Modbus template for the TCP device. For more information regarding
Modbus templates see sections 5.3 of this user manual.
Protocol: Select TCP as the protocol.
IP Address: Enter the IP address of the device.
Port: Enter the Modbus port of the device.
Modbus ID: Enter the Modbus address of the device.
Request Timeout: Enter the timeout setting, default for TCP is three seconds Click the Save
button once all settings are entered correctly.
Auto Save Logger: Select a logger for the meter in the drop-down list.

Figure 7-8 AcuLink 810 Modbus TCP Setting

After the device is added, it can be found in the Modbus Devices webpage. A device that is
successfully connected and communicating with the gateway will have display a green 'ON' statusunder the status column. A device that is offline will display a red 'OFF' warning symbol under the
status column.

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AcuLink 810 Data Acquisition Gateway & Server
NOTE: After adding a new device to the gateway, it may take up to four minutes for the status toshow 'ON'. If after four minutes the device still shows an 'OFF' status, check the configuration
settings again to ensure everything is set correctly.

Figure 7-9 AcuLink 810 Modbus Device Status

If changes to the configuration of the added device is needed, click on the device and then selectthe Configuration. From this webpage users can reset the device name, port type, IP address,
Modbus ID, and other fields. Click the Save button to confirm the changes.

Figure 7-10 AcuLink 810 Modbus Device Edit58

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Chapter 7: Protocols
7.1.6 Modbus Gateway Function
The AcuLink 810 supports a Modbus gateway function to add a Modbus RTU device and use it asa gateway. Users must choose the device template as Modbus Gateway Function Only.
The Modbus gateway function allows users to forward a Modbus TCP request to thecorresponding meter. A Modbus Gateway Function Only device allows the user to read/write to
the Modbus registers of this device via Modbus gateway function. Unlike other Modbus devices,
the AcuLink 810 does not periodically collect data for Modbus gateway devices.
Adding Modbus Gateway Device
To add a Modbus gateway device, select add device. Under the Template setting select Modbus
Gateway Function Only. Select RTU as the Protocol and enter in the communication settings forthat RTU device (baud rate, parity, Modbus ID, and other fields).
Click on the Save button once all information is entered in correctly.
NOTE: Only Modbus RTU devices can be used as a Modbus Gateway Function on the AcuLink
810.

Figure 7-11 AcuLink 810 Modbus Gateway Function Setting

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7.2 AcuMesh
Models AcuLink 810-900 and AcuLink 810-868 supports AcuMesh, which allows for a wireless
Modbus RS485 mesh network. The gateway includes a built-in AcuMesh transceiver in its
hardware which allows the AcuLink 810 to connect wirelessly to other serial RS485 devices suchas Accuenergy and third-party Modbus devices that are paired with AcuMesh devices to gather
information.

Figure 7-12 AcuLink 810 AcuMesh Network

There are two AcuMesh models for the AcuLink 810:
• AcuLink-868 (868 MHz) is used mostly in Europe, Middle East, Africa, and certain parts of
Asia.
• The AcuLink-900 (900 MHz) is mainly used in North and South America, Oceania, and certain
parts of Asia.
NOTE: The AcuLink 810-X model is Wi-Fi capabilities but does not support AcuMesh mesh network
functionality.
To configure the AcuMesh network settings on the AcuLink 810, click on the Protocols tab andselect ‘AcuMesh’.

7.2.1 Local Configuration
For the AcuLink to add other AcuMesh paired devices, the local AcuMesh network settings must
be configured first. The local configuration webpage refers to the AcuMesh unit built into the
AcuLink 810-900 and AcuLink 810-868.

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The following can be configured on the local configuration webpage:
Node Name: Users can configure the name of the AcuMesh node in these settings, the maximum
range is up to 14 characters.
Local MAC Address: The built-in AcuMesh transceiver will have a local MAC address that is used
to identify the unit, this is non configurable.
Network Hop: By default, the network hop is set to 4 and represents the number of times the
AcuMesh will scan the mesh network for devices. The range for this setting is from 1 to 7.
Network ID: The network ID is a hex number that is used as an AcuMesh Network Identifier. By
default, the network ID is 7FFF, and the range is 0 to 7FFF hex.
NOTE: Only transceivers with the same matching network ID can discover and communicate witheach other.
Encryption Enable: Users have the option to put a password on the AcuMesh device. All radio
AcuMesh devices would need to have the same password to communicate within the AcuMesh
network.
Encryption Key: The encryption key is a hex number with a maximum number of characters is 32.

Figure 7-13 AcuLink 810 AcuMesh Local Configuration

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7.2.2 Scan & Remote Configuration
Once the Local Configuration has been set, users can then scan for remote radio AcuMesh
transceivers. Click on the Scan & Remote Configuration menu tab on the AcuMesh Configuration
webpage to be redirected to the webpage to setup the remote AcuMesh paired devices.
The Local configuration will appear under the Node Scan section. This will show the Network ID
that will be scanned, the Encryption, and the Channel Mask that is being used. The network Hops
configuration is the number of times the mesh network will be scanned, the range is from 1 to 7
network hops.

Figure 7-14 AcuLink 810 AcuMesh Scan and Remote Configuration

Click on the Start Scan button to search for any remote AcuMesh transceivers.

Figure 7-15 AcuLink 810 AcuMesh Scan62

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All devices found during the scan will have the AcuMesh node name, the number of network hops
that the Mesh device was discovered, and the MAC address displayed on the webpage.
Users can click on the check box next to the node name to configure the radio AcuMesh
transceiver, or if users wish to configure multiple AcuMesh paired devices they can select thecheck box next to the node name and then click on the Config Selected Remote Nodes button.

Figure 7-16 AcuLink 810 AcuMesh Device Selection

The following settings on the remote AcuMesh transceivers can be configured:
Network ID: The network ID is a hex number that is used as an AcuMesh Network Identifier. By
default, the network ID is 7FFF, and the range is 0 to 7FFF hex.
NOTE: Only AcuMesh transceivers with the same matching network ID can discover andcommunicate with each other.
Destination MAC Address: The MAC Address of the remote AcuMesh transceivers.
Encryption Enable: Users have the option to put a password for the AcuMesh device. All radio
AcuMesh devices will need to have the same password to communicate within the AcuMesh
network.
Encryption Key: The encryption key is a hex number where the maximum number of charactersis 32.

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Advanced Options:
Baud Rate: Select the baud rate of the device, range is from 9600 to 115200.
Parity: Select the parity of the device from the drop-down list.
Stop Bit: Select the number of stop bits.

Figure 7-17 AcuLink 810 AcuMesh Device Remote Node Configuration

Managed Nodes
Users can select which AcuMesh devices to manage from the list of all discovered transceivers.
The managed nodes will only allow users to see AcuMesh transceivers that are added to the
AcuLink 810 managed list section. The AcuMesh transceiver must first be added from thediscovered list before it can appear under the managed list section.
For example, if there is a network of 50 AcuMesh devices discovered, but only ten AcuMesh
devices are added to the AcuLink 810managed list. Then only these ten transceivers will appear
under the managed list section.
Users can click on the green plus icon under the Action column to add a device to the managed
list. Alternatively, the check boxes can be used to select multiple transceivers and the Manage
Selected Nodes button can be used to add multiple transceivers to the managed nodes list.

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Figure 7-18 AcuLink 810 AcuMesh Nodes Management

Reset Nodes
Users can perform a soft reboot of the discovered AcuMesh transceivers. This can be very useful
as sometimes communication is dropped due to timeouts and requires a reboot to initialize andrestore the communication. The yellow button under the Action column will allow users to reset
the AcuMesh nodes. If multiple nodes require a reset, select the check boxes to pick multiple
transceivers and then click the Reset Selected Nodes button to reset all selected nodes.

Figure 7-19 AcuLink 810 AcuMesh Nodes Reset

7.2.3 AcuMesh Diagnostics
The AcuMesh diagnostics webpage allows the user to troubleshoot the AcuMesh network
connection in the AcuLink 810 to the remote AcuMesh transceivers. The test sends packets atregular intervals to test whether the AcuLink 810 receives a response from the slave AcuMesh
transceivers.
Transmission Interval: Is the sending interval of the packet, the range is from 1 to 100 seconds.
Number of Packets: Is the number of packets sent in each test query.
Remote AcuMesh Node Selection: Users can choose which AcuMesh transceiver they want totest from the drop-down selection.

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Figure 7-20 AcuLink 810 AcuMesh Diagnostics

The test result will be displayed showing the success rate and average delay of the packets sent.

Figure 7-21 AcuLink 810 AcuMesh Diagnostics Test Result

7.2.4 Adding AcuMesh Device
To add an AcuMesh device, select Add Device from the Modbus Devices webpage. The following
fields need to be configured:
Device Name: Enter a name for the device.
Serial Number: Enter the serial number of the device, the serial number must be unique andconsisting of only letters and numbers.
Template: Select the correct device model.
Protocol: Select ‘RTU’ as the protocol.

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Port: Select ‘AcuMesh’ as the port type.
Modbus ID: Enter in the Modbus ID that corresponds to the Modbus device.
AcuMesh MAC Address: Select the AcuMesh MAC address of the remote mesh transceiver of the
Modbus device. Users can click on Go to AcuMesh Scan & Configuration hyperlink to discover
remote AcuMesh transceivers.
Request Timeout: The default timeout setting for an AcuMesh device is ten seconds.

Figure 7-22 AcuLink 810 Add AcuMesh Device

After the device is added, it can be found in the Modbus Devices webpage. A device that is
successfully connected and communicating with the gateway will have display a green 'ON' statusunder the status column. A device that is offline will display a red 'OFF' warning symbol under the
status column.
NOTE: After adding a new device to the gateway, it may take up to four minutes for the status
to show 'ON'. If after four minutes the device still shows an 'OFF' status, double-check theconfiguration settings to ensure everything is set correctly.

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Figure 7-23 AcuLink 810 Modbus Device List

If users need to change the configuration of an added device, the user can click on the device on
the list and then select the Configuration menu tab. From this webpage users can reset thedevice name, port type, AcuMesh MAC address, Modbus ID, and other fields.

Figure 7-24 AcuLink 810 Modbus Device Edit68

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7.2.5 Search Modbus Device
There is a search device function in the AcuLink 810 gateway that allows the user to search for all
Modbus devices that have been indexed. The search criteria are based on the template model,
Modbus slave ID, baud rate, parity, and port. The search function can be useful for adding several
devices to a large RS485/USB daisy chain or a large mesh network.
To access the search function, users need to click on Search Device on the Modbus Device
webpage.
NOTE: 'Search Device' only supports the devices connected via Modbus RTU protocol.
The following search criteria will need to be specified:Template: Select the Modbus template for the device.
Port: Select the port to scan for the Modbus search, users can select ‘RS485’, ‘USB’, or ‘AcuMesh’.
Modbus ID Start: This will match starting slave address for the search.
Modbus ID End: This will match the ending slave address for the search.
Baud Rate: Select the baud rate(s) for the Modbus device search. Users can select multiple baudrates in the search.
Data Bit: Sets the data bit to either 7 or 8.
Stop Bit: Sets the number of stop bits to be either 0 or 1.
Parity: Users can select multiple parity in the Modbus search.
Request Timeout: Select the request timeout. The RS485 and USB default timeout is 0.5 seconds,
and for AcuMesh the timeout is ten seconds.
Click on the Scan button once the search credentials are configured.
NOTE: Depending on the range of Modbus IDs, baud rate and parity selected the search may takeseveral minutes to complete.

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Figure 7-25 AcuLink 810 Scan Modbus Device

When the scan is complete all devices found will be displayed. Users have the option to individually
add each found device and can also add all devices found by clicking on the Add All Devices To
Device List button.
If a found device is already added to the AcuLink 810 it will be displayed as Added in the search
results.
If a found device has an identical Modbus ID as a device that is already added to the AcuLink 810
it will be displayed as Conflict in the search results.
The search results show the device serial number and Modbus slave ID associated with the device.
If the search is done on a AcuMesh network the AcuMesh MAC address is also displayed in the
search.

Figure 7-26 AcuLink 810 Scan AcuMesh Device
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7.3 Modbus Polling
The AcuLink 810 supports Modbus polling for the Digital Input registers. The user can selectProtocols, then the subheading Modbus to access the Modbus Configuration webpage.
Modbus TCP Port: The default is 502, the range is from 2000 to 5999. This is also the port used
for Modbus Gateway Function devices.
Modbus ID: The Modbus ID for the AcuLink 810 is 247, this cannot be changed.

Figure 7-27 AcuLink 810 Digital Input Modbus Data Polling

The DI Modbus Registry Map is listed below:
Name

Data Type

Register Address (Dec)

Register Address (Hex)Digital Input 1

UINT328192

0x2000Digital Input 2

UINT328194

0x2002

Digital Input 3

UINT328196

0x2004

Digital Input 4

UINT328198

0x2006

Digital Input 5

UINT328200

0x2008

Digital Input 6

UINT328202

0x200A

Digital Input 7

UINT328204

0x200C

Digital Input 8

UINT328206

0x200E

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7.4 BACnet
The AcuLink 810 supports the BACnet protocol via the BACnet MS/TP and BACnet IP. The gateway
can also be configured as a BACnet gateway, as well as a BBMD (BACnet Broadcast Messaging
Device). The following section will provide an overview on configuring the BACnet protocol on the
AcuLink 810 from the webpage.

7.4.1 BACnet MS/TP Assignment
To use the BACnet MS/TP, the protocol must be assigned as BACnet for RS485 and USB devices
from the Interface Assignment webpage under the Protocols menu tab.
NOTE: Users can have one of the ports selected as Modbus and the other selected as BACnet.

Figure 7-28 AcuLink 810 BACnet MS/TP Assignment

From the Protocols webpage select BACnet from the left side panel. In the BACnet webpage
under the Acquisitor menu tab users can configure the BACnet MS/TP settings pertaining to
RS485 and USB.
The following fields can be configured for BACnet MS/TP over both USB and RS485:
Client APDU Timeout: The time in seconds that the client will wait for a response after sending arequest. The default time is 3-seconds, and the range is 250 milliseconds to 6 seconds.
Client APDU Retries: The number of times the client will retry a request when a response is notreceived. The default setting is 2 retries, and the range is from 0 to 10 retries.
MS/TP MAC Address: Used to address devices on the BACnet network, the default address is 1
and the range is from 1 to 127.
Max Master: Defines the number of allowable addresses for the MS/TP master nodes on the
network, the default is 127 and the range is 1 to 127.
Max Info Frames: The maximum amount of information frames sent to a node before it passes
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the token. The default is 1 and the range is from 1 to 100 information frames.
Baud Rate: Select the baud rate, the default is 19200 and the range is from 9600 to 11520.

Figure 7-29 AcuLink 810 BACnet Setting

BACnet MS/TP via RS485

DATA ACQUSITION SERVER

Figure 7-30 AcuLink 810 BACnet MS/TP via RS485 Protocol

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AcuLink 810 Data Acquisition Gateway & Server
BACnet MS/TP via USB

RS485-USB Converter

AcuRev 1310 BACnet MS/TP

DATA ACQUSITION SERVER

Figure 7-31 AcuLink 810 BACnet MS/TP via RS485 to USB Converter

7.4.2 Adding BACnet MS/TP Device
With the BACnet MS/TP protocol selected for either USB and/or RS485, users can add a BACnet
device to the AcuLink 810 on the BACnet Devices webpage located under the Devices menu tab.
Click on Add Device, the following fields will need to be configured:• Device Name: Enter a name for the meter.
• Serial Number: Enter the serial number of the device, the serial number must be uniqueand consisting of only letters and numbers.
• Device Model: Select the device model from the drop-down list.
• Port: Users can select either RS485 or USB.
• Device Instance: Enter the device instance number, the range is from 0 to 4194302. It must
be unique to this AcuLink 810 device.
• Auto Save Logger: Select logger for the meter from drop-down list.

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Click Save once all settings are entered correctly.

Figure 7-32 AcuLink 810 Add BACnet Device

After the device is added, it can be found in the BACnet Devices section under the Devices tab.
A device that is successfully connected and communicating with the gateway will have display agreen 'ON' status under the status column. A device that is offline will display a red 'OFF' warning
symbol under the status column.

Figure 7-33 AcuLink 810 BACnet Device List

NOTE: After adding a new device to the gateway, it may take up to four minutes for the status
to show 'ON'. If after four minutes the device still shows an 'OFF' status, check the configuration
settings again to ensure everything is set correctly.

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If changes to the configuration of the added device is needed, click on the device and then selectthe Configuration. From this webpage users can reset the device name, port type, and Device
Instance. Click the Save button to confirm the changes.

Figure 7-34 AcuLink 810 BACnet Device Edit

7.4.3 BACnet IP Configuration
The AcuLink 810 supports BACnet IP devices, users must configure and enable BACnet IP from the
BACnet webpage from the Protocols menu tab.
BACnet IP Client Enable: Enable the BACnet IP protocol.

Figure 7-35 AcuLink 810 BACnet IP Configuration76

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BACnet IP Client Interface: Select which interface the BACnet IP network is on, users can selectEthernet 1, Ethernet 2, or Wi-Fi.
Network Switch

Ethernet Cable

AXM-WEB2 via BACnet IP

Ethernet Cable

DATA ACQUSITION SERVER

Figure 7-36 AcuLink 810 BACnet IP Networks

7.4.4 Adding BACnet IP Device
With the BACnet IP enabled, users can add a BACnet device to the AcuLink 810 on the BACnet
Devices webpage located under the Devices menu tab.
Click on Add Device, and the following fields will need to be configured:• Device Name: Enter the name of the meter.
• Serial Number: Enter the serial number of the device, the serial number must be uniqueand consisting of only letters and numbers.
• Template: Select the device model from the drop-down list.

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AcuLink 810 Data Acquisition Gateway & Server• Type: Select the type as IP.
• Port: Enter in the BACnet port configured for the device, the range is from 47808 to 49000.
• Device Instance: Enter the device instance number, it must be unique in this AcuLink
810device. The range is from 0 to 4194302.
• Auto Save Logger: Select logger for meter from drop-down list.
NOTE: Ensure that BACnet IP Client is enabled in the BACnet Configuration webpage to add a
BACnet IP device to the AcuLink 810.
Click on the Save button once all fields are configured.

Figure 7-37 AcuLink 810 BACnet Device Editing

After the device is added, it can be found in the BACnet Devices section under the Devices menutab.

Figure 7-38 AcuLink 810 BACnet Device List

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NOTE: After adding a new device to the gateway, it may take up to four minutes for the status
to show 'ON'. If after four minutes the device still shows an 'OFF' status, check the configuration
settings to ensure everything is set correctly.
If changes to the configuration of the added device is needed, click on the device and then selectthe Configuration. From this webpage users can reset the device name, port type, and Device
Instance and Device port. Click on the Save button to confirm the changes.

Figure 7-39 AcuLink 810 BACnet Device Configuration

7.4.5 Search BACnet Device
The AcuLink 810 supports a BACnet search function that allows users to add BACnet devices to
the AcuLink 810 automatically by searching the BACnet network. This feature can be found on the
BACnet Device webpage under the Device menu tab.
Click on Search Device, and the following search criteria will need to be specified:Interface: Users can select ‘Ethernet’, ‘RS485’, or ‘USB’ for the device search.
NOTE: To use RS485 or USB for search ensure that the interface assignment is selected as
BACnet. Also, to use Ethernet or Wi-Fi in the BACnet search, ensure that BACnet IP is enabled on
the AcuLink 810.
Search From (Device Instance): Enter the starting instance number in the search, the range isfrom 0 to 4194302.
Search To (Device Instance): Enter the ending instance number in the search, the range is from0 to 4194302.
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Click on the Scan button once the search criteria has been entered correctly.

Figure 7-40 AcuLink 810 Search BACnet Device Setting

NOTE: Depending on the range and number of devices in the network the search may takeseveral minutes to complete.
Users can individually add the found devices to the BACnet device list after the scan is complete.
To add the BACnet device the template must be added and installed on to the AcuLink 810.
If a found device is already added to the AcuLink 810 the search will display Added in the search
results.
If a found device has a device instance already added to the gateway the search will display
Conflict in the search results.

Figure 7-41 AcuLink 810 Search BACnet Device List

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7.4.6 BACnet Gateway
AcuLink 810 can also work as a BACnet gateway device allowing it to read both Modbus andBACnet devices simultaneously in a BACnet network. Users can have both Modbus and BACnet
devices simultaneously via USB and RS485 ports, as well as both Modbus TCP, BACnet IP, andMBus devices on the AcuLink 810.
To configure the BACnet gateway setting click on the Protocols menu tab, then select BACnetfrom the left menu, and select the Gateway menu tab. The following fields can be configured for
the BACnet gateway settings:
Gateway Enable: Select Enable to set the AcuLink 810 as a BACnet gateway.
UDP Port: The default port is 47808, users can configure from 47808 to 49000.
Device Object Name: Users can configure the object name for the gateway.
Device Instance: Configure a unique device instance number for the AcuLink 810.
Network Number: The network number identifies a network within a BACnet system. The default
number is 1 and the range is from 1 to 65534.
Advertised APDU Timeout: The default APDU timeout is 3 seconds, and the range is from 3-60
seconds.
Advertised APDU Retries: The default APDU retry is 2, and the range for the setting is from 0 to
10 retries.

Figure 7-42 AcuLink 810 BACnet Gateway Function Setting

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The Remote BACnet Virtual Device List allows users to see what devices are accessible via the
BACnet gateway. The list provides the user with the device name, serial number, protocol that isused via the AcuLink 810 and the instance number assigned to it in the BACnet network. The
BACnet virtual list can be exported as a .csv file for user reference.

Figure 7-43 AcuLink 810 Remote BACnet Virtual Device List

7.4.7 BBMD
In BACnet IP systems there are several broadcast messages that are used; however, thesemessages are normally blocked since most BACnet IP devices are connected to an IP router.
BBMD stands for BACnet Broadcast Management Device and is used to allow for IP broadcasting
to locate and communicate with other BACnet devices.
BBMD Mode: Users can select the following options for BBMD:• Allowing incoming FDR: Foreign Device Registration allows the AcuLink 810 to send its
broadcast message to a BBMD.
• Full BBMD: Allows the AcuLink 810 to send broadcast messages to other BBMDs.
• Disable: Disables BBMD
• BBMD Address List: Users can enter the IP address of the BBMD.

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Figure 7-44 AcuLink 810 BACnet BBMD Setting

7.5 MQTT Protocol
The AcuLink 810 supports the MQTT protocol where the gateway can publish device data to a
subscriber using an MQTT broker. The MQTT broker is a central server where all MQTT clients
will connect to. The broker/server manages all message topics and updates new messages to allclients that are subscribed to a particular topic (AcuLink 810). All related MQTT settings can be
configured in the MQTT webpage under the Protocols menu tab.

7.5.1 MQTT General Settings
Under the General menu tab in the MQTT webpage, users can enable the MQTT protocol andconfigure the broker settings.
Enable MQTT: Select Enable to use the MQTT protocol.
Broker Address: Enter the broker address of the MQTT server.
Broker Port: Enter the port number for the MQTT Broker.
Client ID: Enter the Client ID for the AcuLink 810; must be a unique ID number.
Keep Alive: The client communicates a time interval in seconds to the broker, “Keep-Alive” is the
maximum length of time in seconds that the broker and the client cannot communicate with eachother.

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Timeout: Enter the timeout setting time in seconds.
Once all settings are configured click the Save button. The connection to the broker can be tested
by using the Test MQTT button.

Figure 7-45 AcuLink 810 MQTT Setting

7.5.2 MQTT Authentication
The User Credential tab allows users to configure a Username and Password authentication if thebroker can support it.

Figure 7-46 AcuLink 810 MQTT Authentication Setting84

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7.5.3 MQTT Encryption
The SSL/TLS tab allows users to use the MQTT protocol with an encryption.
In this webpage users will be able to upload the required certificate and key files.
File Name Identifier: For each file type. AcuLink 810 displays a valid filename to help users selectthe correct file for uploading.

Figure 7-47 AcuLink 810 MQTT Encryption Setting

7.5.4 Last Will & Testament
The AcuLink 810 supports Last Will and Testament messages via the MQTT protocol. Thesesettings can be configured under the Last Will & Testament tab.
The last will and testament message is used to notify other clients regarding other disconnectedclients. The message is an MQTT message that contains a topic, a QoS level and a payload.
Topic: Refers to the path used to access the MQTT message.
QoS: Stands for Quality of Service and refers to the reliability of the message delivery between the
publisher and subscriber.
There are three types of quality of service:• QoS 0: The lowest level and is defined as “at most once” delivery. This level has the fastest
message delivery, but the success rate of delivery is less reliable.
• QoS 1: Defined as “at least once” delivery. These types of messages are reliable and are

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AcuLink 810 Data Acquisition Gateway & Server
guaranteed, however the messaged may be sent as duplicates several times.
• QoS 2 - Is the highest level and is defined as “exactly once” delivery. These messages are
more reliable and are guaranteed to be sent once without any duplicates. This type of
messaging sent are the most reliable, however it has a slower message delivery. Eachclient can optionally specify its own LWT message when it connects to a broker. The broker
stores this message so that if the client disconnects ungracefully, the broker will send thedisconnected client’s LWT message to all the other clients that are subscribed to that last willmessage topic.

Figure 7-48 AcuLink 810 MQTT Last Will and Testament Setting

7.5.5 Device Publishing
Under the Devices to Publish menu tab users can configure the sending interval and devices
data they want to publish to the broker.
All Meters Use One Topic: If selected as Yes users can use one topic for reading all publisheddevices, however if No is selected users will need to configure a base topic.
Topic: Users will enter in the topic used to read all devices.
Base Topic: Users can enter in the topic, is usually a base topic followed by the serial number ofthe device.
QoS: Users can configure the quality-of-service level, where ‘Qos 0’ is the lowest level and ‘Qos 2’ isthe highest level.
Retained: Users have the option retain messages or not. If a client retains messages that was
published to topic, a second client that is subscribed to the same topic will be able to see the86

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retained message.
Interval: Users can select the publishing interval; the range is from 10 to 600 seconds.
Payload Format: Users can select from two different payload formats.
Select Devices to Publish: Users can select Modbus RTU/TCP devices, BACnet MS/TP, BACnetIP,
or MBus devices and the Digital Input counter to publish to the MQTT broker.

Figure 7-49a AcuLink 810 MQTT Device to Publish Setting-1

Figure 7-49b AcuLink 810 MQTT Device to Publish Setting-2

7.6 Azure IoT
The Azure Internet of Things (IoT) is a collection of Microsoft cloud services that allow the user
to have reliable device to cloud communication. Azure IoT hub is a managed IoT service which
is hosted in the cloud and allows for bi-directional communication between IoT applications andthe devices. This cloud-to-device connectivity means that you can receive data from your devices,
but you can also send commands back to the device. The AcuLink 810 supports Azure IoT device
posting where users can send Modbus, BACnet, MBus, and Virtual Devices to the IoT Hub.

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AcuLink 810 Data Acquisition Gateway & ServerOnce connected on Azure, users can also configure settings on the AcuLink 810 from Azure via
device twin. The following settings need to be configured.
Azure IoT Enable: Allow users to enable or disable Azure IoT.
Primary Connection String: Enter in the primary connection string for the IoT Hub. Secondary
Connection String: Enter in the secondary connection string for the IoT Hub.
Interval: Select how often to post to the IoT Hub, the range is from 10 to 600 seconds.
Enable SSL: When the AcuLink 810 connects to Azure X509 IoT device/IoT Edge device, users canenable SSL where they can upload a certificate and key file for encrypted posts.
Select Devices to Publish: Users can select Modbus RTU/TCP devices, BACnet MS/TP or BACnet
IP devices, or MBus devices and the Digital Input counter to publish to the Azure IoT Server.

Figure 7-50 AcuLink 810 Azure IoT Client Configuration

7.6.1 Creating Azure IoT Device on Azure Portal Server
1. Sign into the Azure Portal (https://portal.azure.com).
2. From the Azure homepage, select the + Create a resource button, and then enter ‘IoT Hub’ in
the Search the Marketplace field.
3. Select IoT Hub from the search results, and then select Create.

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4. On the Basics menu tab, complete the fields as follows:• Subscription: Select the subscription to use for your hub.
• Resource Group: Select a resource group or create a new one. To create a new one, selectCreate new and fill in the name you want to use. To use an existing resource group, selectthat resource group from the drop-down menu. For more information, see Manage Azure
Resource Manager resource groups.
• Region: Select the region in which you want your hub to be located. Select the location
closest to you. Some features, such as IoT Hub device streams are only available in specificregions. For these limited features, you must select one of the supported regions.
• IoT Hub Name: Enter a name for the IoT hub. This name must be globally unique. If thename you enter is available, a green check mark appears.

Figure 7-51 Azure IoT Hub Server Configuration

7.6.2 Create an IoT Devices /IoT Edge Device in the Azure Portal
In IoT Hub in the Azure portal, IoT Edge devices are created and managed separately from IoT
devices that are not edge enabled.
1. Sign into the Azure Portal and navigate to IoT hub.
2. In the left panel, select IoT devices/IoT Edge from the menu.
3. Select New/Add an IoT Edge device.
4. Provide a descriptive device ID. Use the default settings to auto-generate authentication keys
and connect the new device to the hub.
5. Select an authentication type.
Users can select Symmetric key or X.509 CA signed.

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Figure 7-52 Create a Device on Azure IoT Hub Server

Figure 7-53 Azure IoT Hub Server Device List

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7.6.3 Retrieving Connection String in the Azure Portal
SAS IoT device/IoT Edge device:
When users are ready to set up their device, users will need the connection string that links theuser’s physical device with its identity in the IoT hub.
1. From the IoT devices/IoT Edge webpage in the portal, click on the device ID from the list of
IoT Edge devices.
2. Copy the value of either Primary Connection String or Secondary Connection String.
X.509 IoT device/IoT Edge device:
Connection string is defined as: "HostName=<host_name>;DeviceId=<device_id>;x509=true”

7.6.4 Configure AcuLink 810 from Azure
AcuLink 810 support device twins desired properties to synchronize device configuration orconditions, where the AcuLink 810 can configure the NTP and Azure IoT configuration from the
Azure portal.
The configuration is defined in desired properties:{"properties": { "desired": {"ntpConfig": {"enable": true,"ntpServer1": "0.us.pool.ntp.org","ntpServer2": "","ntpServer3": "","timeZone": "America/Toronto","lastUpdateTimestamp": 1595876093},

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AcuLink 810 Data Acquisition Gateway & Server"azureConfig": {"azureIoTEnable": true,"primaryConnectionString": "HostName=AcuLink810.azure-devic
es.net;DeviceId=810pc;x509=true","secondaryConnectionString": "","sslEnable": true},"existingProperty": "otherNewValue","otherOldProperty": null}}}

7.7 SNMPThe AcuLink 810 supports the Simple Network Management Protocol (SNMP) which allows forreporting the AcuLink 810 device data to the management station. The SNMP settings can befound on the SNMP webpage under the Protocols tab.
SNMP Enable: Select ‘Enable’ for the SNMP protocol.
SNMP Version: Users can select either ‘SNMPv2c’ or ‘SNMPv3’.
Version 2: Requires a read only community string to be configured.
Version 3: Requires authentication and privacy protocol.
Port: The default SNMP port is 161, the range is from 16100 to 16199.
The AcuLink 810 also supports SNMP trap notifications, where the user can receive a trap
notification for any alarms that are triggered for devices on the AcuLink 810.
Trap Enable: Select enable for trap notifications.

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Trap Target 1-4: Users can configure up to four trap targets, where the trap targets must be an IP
address.
Buffer Size: Enter the size of the buffer for the number of notifications will be stored before being
sent to the management station. A maximum of thirty (30) notifications can be stored.
Report Hold Time: Enter the time in seconds for how long the notification will be in queued
before it gets sent to the management station. By default, this setting is configured to 0 so thenotification will be sent immediately after an event occurs. This setting could be configured from 0
to 30 seconds.

Figure 7-54a AcuLink 810 SNMP Setting-1

7.7.1 MIB FileThe SNMP MIB file includes all the device data objects required to read the device on a SNMP
system. The MIB file of the AcuLink 810 can be downloaded directly from the webpage in the
SNMP webpage. When downloading the SNMP file, it will be downloaded as a zip folder including
the individual MIB files that are all device models on the AcuLink 810.
Report Buffer Size
30
Range: 0 - 30

Report Hold Time0
Range: 0 - 300

Download MIB File

Save

Figure 7-54b AcuLink 810 SNMP Setting-2

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7.8 MBus
The AcuLink 810 supports MBus devices, where the user can add MBus devices to the AcuLink
810 via an Mbus TCP/IP master. Mbus meters are typically used for reading water, gas, andelectricity.

Figure 7-55 AcuLink 810 MBus Setting

7.8.1 Adding MBus Device
To add a MBus device, select MBus under the Devices menu tab. Users will first need to add theMBus master device, click on the Add Device button. Enter in the following:
Master Name: Enter the name for the master device.
Master IP Address: Enter the IP address of the master device.
Master Port: Enter the port number for the master device, the range is from 1 to 65535.
Click on the Save button once complete.

Figure 7-56 AcuLink 810 Add a MBus Device

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The added master will show up on the MBus Device webpage.

Figure 7-57 AcuLink 810 MBus Device List

Alternatively, Users can Search for the master device. Click on Search Master.
The following is required for the search criteria:Start IP Address: Enter the starting IP range for the search.
End IP Address: Enter the ending IP range for the search.
Master Port: Enter the master port with a range from 1 to 65535.
Click on the Scan button once the search criteria has been completed.
When the scan has completed, all masters discovered will appear in the search results, users will
have the option to add them individually or can use the Add All Devices To Devices List button
to add all discovered MBus masters.

Figure 7-58 AcuLink 810 Search Master Device

To add the MBus slave devices, click on the Master from Mbus webpage to be redirected to thefollowing webpage.

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From this webpage users can change the Master Name, however the IP and Master Port cannot
be modified. From here users can add Mbus devices to the AcuLink 810.

Figure 7-59 AcuLink 810 MBus Device Setting

Scanning for MBus Devices
Users can run a scan to search for all available Mbus slaves on the master by selecting the Scan
For Slave button.

Figure 7-60 AcuLink 810 MBus Device Scanning

Once the slave device is added it will show up on this webpage under the Added Slaves section.
The serial number, device primary address, and device secondary address will be displayed. The
status ‘ON’ will indicate the meter is online, ‘OFF’ will indicate the meter is offline.
Users can delete the device from this webpage by clicking on the trash icon button under the
Action column. If there are several Mbus devices added, users can use the filter to sort and filter
the MBus devices by serial number, secondary address, medium, and status.

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Figure 7-61 AcuLink 810 MBus Master Device Configuration

Users can perform a force read for the selected MBus devices; this will provide users with thelatest data from the device. The read time will be updated to notify users of the read.

Figure 7-62 AcuLink 810 MBus Master Device Added

Adding MBus Device Manually
Users can add Mbus devices manually by entering the secondary address (required). Once theaddress is entered, click on Add.

Figure 7-63 AcuLink 810 Add MBus Device Manually

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AcuLink 810 Data Acquisition Gateway & Server
Data Logging for MBus Devices
Data logging for MBus devices can be done directly from the MBus Device webpage. Under the
Data Logger drop-down menu, users can select which data logger to use for the MBus device.
Alternatively, users can also specify which MBus devices to log under the Data Loggers
configuration webpage (Data Log > Data Loggers).

Figure 7-64 AcuLink 810 MBus Datalog Selecting

7.9 Virtual Device
The AcuLink 810 supports the creation of a virtual device which allows users to create a device
based on certain calculations/formulas of the devices already added to the AcuLink 810. SelectVirtual Devices under the Devices menu tab and click on Add Virtual Device.

Figure 7-65 AcuLink 810 Virtual Device List

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Users will be required to enter a device name for the virtual device. Once the name is entered
for the device, click on the Add Virtual Parameter button to start creating and adding the virtualparameters.

Figure 7-66 AcuLink 810 Add Virtual Device

7.9.1 Adding Virtual Parameter
The following settings will need to be configured to add the Virtual parameters.
• Parameter Name - Enter a parameter name for the virtual device.
• Unit - Enter the unit that will be used for the virtual parameter.
• Parameter Type - Can be selected as either ‘Realtime’ or ‘Accumulative’.
Calculated Meter Formula - The meter formula can be created by clicking on the Select Device
Parameter button. This will allow users to select existing parameters from Modbus, BACnet andMBus devices already added to the AcuLink 810. Once users have the parameters selected fromthe existing device click on Select, users will notice the parameter is added into the meter formulabar. Users also have the option to add math operators to their calculated meter formula such asaddition (+), subtraction (-), multiplication (*), and division (/).
Users can add another parameter to the virtual device by clicking on the Add Virtual Device
Parameter, and it can have up to fifty (50) Virtual Parameters per virtual device. Once allparameters are added, click on the Save button.

Figure 7-67 AcuLink 810 Virtual Parameters Setting
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Figure 7-68 AcuLink 810 Select Virtual Parameters

Once the device is created it can be seen from the Virtual Device webpage, to view the readings
click on the Virtual Device hyperlink from the left menu.
Under the Readings menu tab users can view the virtual device readings.

Figure 7-69 AcuLink 810 Virtual Device List

Users can edit the virtual device in the Configuration menu tab, from here the user can edit theparameter name, unit, parameter type, calculated meter formula, and delete virtual parameters.
NOTE: The virtual Device Name cannot be modified in the Configuration menu tab.

Figure 7-70 AcuLink 810 Virtual Device Configuration100

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7.10 Google IoT
The Google Internet of Things (IoT) is a collection of Google Cloud services that allow the user tohave reliable device to cloud communication. Google IoT Hub is a managed IoT service which ishosted in the cloud and allows for bi-directional communication between IoT applications and thedevices. This cloud-to-device connectivity means that you can receive data from your devices, but
you can also send commands back to the device.

7.10.1 General
Configure all the basic settings in this webpage:
Broker Address: This is the endpoint to which your device will connect to communicate with
Google's IoT core. It typically is mqtt.googleapis.com.
Broker Port: The port number is used to establish the connection with the broker. For Google IoT,
it's commonly set to 8883 for secure MQTT communication.
Google Cloud Project ID: The project ID is a unique identifier assigned to each project created in
the Google Cloud Platform.
Cloud Region: This parameter specifies the Google Cloud region where the user’s IoT Core
registry is located. Common regions include us-central1, urope-west1, and asia-east1.
Registry ID: A registry is a logical container for the devices. The user should create a registry
within the project and provide its unique name.
Device ID: The device ID is a unique identifier for the user’s individual IoT device. It should be
associated with a registry.

Figure 7-71 AcuLink 810 Google IoT Configuration

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7.10.2 SSL/TLS
The user shall upload the security key in this webpage to establish secure communication with
Google IoT server.
Google CA File: This file contains the certificate authority (CA) public key used to establish asecure connection with Google's IoT core. Ensure it is correctly configured on your device.
Private Key File: This file stores your device's private key for secure communication. Keep this filesecure and configure it properly.

Figure 7-72 AcuLink 810 Google IoT SSL/TLS Configuration

7.10.3 Device to Publish
Users will use this webpage to configure the device which they would like to push data to theGoogle IoT server.
Topic: This is the communication channel within the Google IoT system, where IoT devices publish
messages in the cloud.
Qos: Select the Qos in the drop-down menu to choose the communication quality with the IoT
server.
Interval: Use this to select the frequency for pushing data to the server.
Payload Format: Select the data format that the user would like to use for the data being pushed
to the server.
Select Devices To Publish: User will check the box next to the meter which they would like topush data to the server.

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Figure 7-73 AcuLink 810 Google IoT Device to Publish Configuration

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Chapter 8: Device Readings
The device readings can be seen directly on the AcuLink 810 webpage. The device data updates
every minute on the webpage. To view the device readings, click on the Devices menu tab andselect either Modbus/BACnet Devices.
Users can simply click on the device they wish to view the data under the Readings menu tab.
Depending on the device, users can click on the Reading Type drop-down menu to selectdifferent types of parameters to read from the device.
Users can immediately force read parameters to the current webpage by clicking the “Refresh”
button.

Figure 8-1 AcuLink 810 Device Readings

For MBus Devices, users will need to first click on the MBus master and then select the MBus
devices to view the readings.

Figure 8-2 AcuLink 810 Read MBus Device

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8.1 Parameter Configuration
Use the Configure function to configure each parameter on the list and allow it to display on the
AcuLink 810 or to record on the data log.

Figure 8-3 AcuLink 810 Parameter Configuration

Select the “Reading Type” then click the Configure button, the following webpage will then showup.
Users can check which parameters to be included, as well the option to create custom labels.

Figure 8-4 AcuLink 810 Parameter Definition

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AcuLink 810 Data Acquisition Gateway & Server• Included in Log - Select if the parameter needs to be included in the data log file.
• Customized Label - Where users can create a custom label for the parameter listed in thetemplate.
• Display: Display the customized label on the AcuLink 810 reading webpage.
• DataLog: Display the customized label on the AcuLink 810 data log file.

Figure 8-5 AcuLink 810 Parameter Definition (Display, Datalog)

Click the Save button after everything is set up, then click on the Back To Device Reading button.
In the readings webpage to see the custom labels implemented.

Figure 8-6 AcuLink 810 Device Reading Webpage

When downloading the data log file, the name in the header will be changed according to thecustom label configured.

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Figure 8-7 AcuLink 810 Datalog File

8.2 Writing to Modbus Device
Adding the device
After the template with Modbus Function code 16/15 is created, add a new device with thetemplate. Then specify the connection method (Protocol) to that Modbus device (Modbus RTU/
Modbus TCP).
NOTE: Refer to chapter 7 on how to add or create Modbus Templates on the AcuLink 810.

Figure 8-8 AcuLink 810 Add Devices
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Users will be able to view the device connected under the Modbus device list. In this example, thewriting template is connected to an AcuRev 1310 meter.

Figure 8-9 AcuLink 810 Modbus Device List

Click on the device to view all parameters, the writable parameters will have the blue write icon
located next to the value as seen below.

Figure 8-10 AcuLink 810 Reading Type Selection

The blue Write icon button next to the value allows the user to update and write a register value
into the device. For example, by clicking the write icon button for CT1 parameter, a “Change
Modbus Register Value” prompt will appear. The user can then edit the value from 5000 to 10000.
Click on the Submit button to confirm the change.

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Figure 8-11 AcuLink 810 Change Modbus Register Value

Figure 8-12 AcuLink 810 Reading Modbus Register Values After Change

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Chapter 9: Digital Inputs
The AcuLink 810 has eight (8) digital input (DI) channels. Each digital input can be used as an input
pulse counter or a digital status monitor.
Each channel has two terminals, a DI terminal and a DI COM terminal. The digital input channels
are dry contact inputs, meaning that a voltage supply is required to generate a pulse or digital
status.
The image below shows a closed circuit on digital inputs 1 and 6. The positive output is connectedto the DI1 and DI6 channel inputs and negative output is connected to the DI1-COM and DI6-COM
common input respectively.

DATA ACQUSITION SERVER

Water Meter Pulse
OutputEnergy Meter Pulse
OutputFigure 9-1 AcuLink 810 Digital Input Connections

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On the AcuLink 810 webpage, the Digital Inputs connected are shown as seen below.
The Type column indicates whether the DI channel is configured for Pulse or Digital Status. A
channel labeled as "counter" is configured for pulse input, while a channel labeled as "Status" isconfigured for Digital Status input.

Figure 9-2 AcuLink 810 Digital Input Webpage

Users can switch between pulse counter and digital status by enabling the Manual Edit slider.
The digital input channel settings can also be modified, details such as the channel description,
count, multiplier, and unit can be configured.
NOTE: If the user manually edits DI, all changes must be saved for them to take effect.

Figure 9-3 AcuLink 810 Digital Input Editing

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When the Manual Edit slider is enabled, the user can manually configure each digital Input’s
Description, Count, Multiplier, Reading, and Unit, respectively.
If the user manually edits DI, all changes must be saved for them to take effect.

9.1 Device Alarm
To configure over/under alarms in the AcuLink 810, users must log in with administrative access.
Alarms can be added to all devices including Modbus, BACnet and MBus devices.

Figure 9-4 AcuLink 810 Modbus Devices

Figure 9-5 AcuLink 810 Device Alarms

To create a device alarm, users need to select the device from the Devices webpage, then selectthe Alarm menu tab. Click the “Add Alarm” button to be redirected to the following webpage toconfigure.
Label: Users can configure the label for the alarm.
Parameter: Select the Parameter you wish to monitor for over/under limit.
Minimum: Enter the minimum value the parameter should be at in the ‘Min Value’ field. Any value
lower than the minimum value will trigger the alarm.
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Maximum: Enter the maximum value the parameter should have before it triggers the alarm inthe ‘Max Value’ field.
Click on the Save button to create the device alarm.
NOTE: Alarms are scanned every minute, if there is a change in data a couple seconds apart the
AcuLink 810 may not be able to register the alarm.

Figure 9-6 AcuLink 810 Edit Device Alarm

Once the alarm has been configured, it will appear in the Parameter list under the Alarms menutab. This webpage will give you a summary of the alarm by letting the user know the alarm
maximum and minimum values, the parameter alarm mode and the status of the alarm. Users
can delete the alarm and reconfigure the alarm setting under the Action column.
If the parameter is in alarm mode, the value will be displayed in red, and the Alarm status willshow a red caution symbol. The AcuLink 810 will also display when devices are in alarm mode
from the Dashboard as well as the Devices webpage.

Figure 9-7 AcuLink 810 Device Alarm List

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Figure 9-8 AcuLink 810 Device Alarm Dashboard

9.2 Alarm Log
When the alarm is triggered, the user will be able to see the triggering detail under the Alarm Log
webpage.
From here users can search and filter all device alarms by entering in the interval, serial number
and monitor ID into the search criteria. Click on the Reset button to clear the filtered search.

Figure 9-9 AcuLink 810 Alarm Logs

9.3 Email Alarm Notifications
The AcuLink 810 can send emails based on reports or if there is an alarm event. To configure
the AcuLink 810 to send emails, log into the AcuLink 810 webpage with administrative access.
To configure the alarm emails, users need to click on the System Settings menu tab and select
Email.

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The user must first configure their email server and details for the gateway to send the emails.
Email Server: Enter the SMTP Server for the email account.
Email Port: Enter the outgoing port number the SMTP uses to send emails.
TLS/SSL: Users can choose to turn on or off the TLS encryption or keep it on auto.
Sender Name: Enter the name of the email sender.
From Email Address: Users can specify the email address from the email receiver.
Username: Enter the email address for the email’s authentication.
Password: Enter the password for the email address in Username.
Click on the Save button once all settings are configured.

Figure 9-10 AcuLink 810 Email Configuration

Next, configure the alarm notification settings for the email addresses recipients when the alarmis triggered. This can be done by clicking on the Alarm notification hyperlink from the left menu.
Enable the alarm notification and configure the following:
Recipients 1 to 3: Enter the name of the email address in the Email Recipient fields. There can bea maximum of three email recipients.
Email Interval: Select the email interval, by default it is five minutes, the range is from 1 to 10
minutes.

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Click the Save button to confirm the settings. Users can test the emails by clicking on the Test
Emails button, this will let the user know if the AcuLink 810 can reach the emails listed in therecipients list or not. If successful a test email will be received.
If emails were configured for alarm events, an email notification will be sent to the recipients.

Figure 9-11 AcuLink 810 Alarm Notification Configuration116

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Chapter 10: Data Logging
10.1 Data Loggers
The AcuLink 810 supports data logging to its 8 GB of internal memory. When the memory hasreached full capacity the first data log entries will be overwritten with the latest entries.
The AcuLink 810 has three data loggers, where the user can either save device data to its internal
memory as well as post the data to an external HTTP/FTP server. The three data loggers allow
users to configure different types of loggers with different logging intervals, log file formats, andother settings as desired.
To configure the AcuLink 810 to log the device data click on the Data Log menu tab and selectData Loggers.
• Data Log Enable: Select Enable to Enable the data log.
• Post Channel: Select the Post Channel from the drop-down list:• None: AcuLink 810 will log and store the data on its memory.
• Post Channel 1/2/3: AcuLink 810 will log and push the data to the configured postchannel. Users will not be able to select the post channel if it is disabled.
• Timestamp Format: Select the format for the timestamp for the data that is logged. The
format for the timestamp can be based on the Local Time, UTC Seconds or based on
ISO8601 format.
• Log File Name Format: Select the format for the log file name for the data that is logged.
The format for the log file name can be based on UTC Timestamp or Time interval format. An
example of each file name format is shown next to each setting.
• Log File Format: For users sending external data to HTTP or FTP servers they have theoption to select the type of file format for the log files. The two formats are CSV and JSON.
NOTE: The log data is saved directly to the AcuLink 810 memory, and the CSV file will be created
when downloading the log. JSON is only supported when posting the log file to an HTTP or FTP
server.
• Log Interval: Select how frequently the module will log data to the file from the drop-downlist. The logging interval can be from one minute to one month. For logging intervals fasterthan one minute please see Rapid logger in section .10.1.1 of the user manual.
• Log File length: Select the length of the log file, it can be from one minute to one month.
The log file length is in reference to the post channels sending interval, for example if thelog interval is one minute and the log file length is five minutes the log file will be sent to theexternal server every five minutes. If the user is only configuring the logger to save data on
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the AcuLink 810’s internal memory the log file length setting is irrelevant and can be ignored.
NOTE: The log interval must be less than or equal to the log file length.
• Log File Name Prefix: Provide a name for the log file which will be appended to thebeginning of the log file. By default, logger1 will be appended to the beginning of the log file.
If configuring data logger2 the default name prefix is logger2, and if configuring data logger3
the default name prefix is logger3.
• Select the type of devices to log the data. Users have the option to log Modbus, BACnet, andMBus devices.
When all the settings are entered correctly, click on the Save button.
NOTE: For more information on downloading and deleting the data logs, please refer to the 'Data
Management' section of this user's manual.

Figure 10-1 Data Log Configuration

10.1.1 Rapid Logger
The AcuLink 810 supports the rapid logging function for Modbus devices using the serial RS485
port, where the user can log data at intervals as fast as one second.
• Rapid Data Logger Enable: Select Enable to begin the rapid logging function.
• Post Channel: Select the Post Channel from the drop-down list:• None: AcuLink 810 will log and store the data on its memory.
• Post Channel 1/2/3: AcuLink 810 will log and push the data to the configured post

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channel. Users will not be able to select the post channel if it is disabled.
• Timestamp Format: Select the format of the timestamp for the data that is logged. The
format for the timestamp can be based on the Local Time, UTC Seconds or based on
ISO8601 format. An example of each time format is shown next to each setting.
• Log File Name Format: Select the format of the log file name for the data that is logged.
The format for the log file name can be based on UTC Timestamp or Time interval format. An
example of each file name format is shown next to each setting.
• Log Interval: Select how frequently the module will log data to the file from the drop-downlist. The logging interval can be from 1-second to 30-seconds.
• Log File Length: Select the length of the log file, it can be from one minute to one month.
The log file length is in reference to the post channels sending interval, for example if thelog interval is one minute and the log file length is five minutes the log file will be sent to theexternal server every five minutes. If the user is only configuring the logger to save data on
the AcuLink 810’s internal memory the log file length setting is irrelevant and can be ignored.
• Log File Name Prefix: Provide a name for the log file which will be appended to thebeginning of the log file. By default, the prefix for the rapid logger is loggerRapid.
• Devices: The user can select the device for the rapid logger.
NOTE: Only Modbus devices connected via RS485 can be logged using the Rapid Logger.

Figure 10-2 Data Log Configuration-Rapid Logger

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10.2 Post Channels
The AcuLink 810 supports three Post Channels that will allow users to post device data to external
HTTP/FTP/SFTP servers. To configure the HTTP/FTP/SFTP data forward from the webpage click on
the Data Log menu tab and select Post Channels from the left side menu.
To configure the post channels, users need to select the corresponding Post Channel 1/2/3 tabs.

10.2.1 HTTP Post Method
The HTTP post method allows the user to post meter data to an HTTP/HTTPS server.
Post Channel Enable: Select Enable to enable the post channel data forward.
Post Method: Select HTTP/HTTPS from the drop-down menu.
Post Name Fixed: Select ‘Yes’ or ‘No’ to enable a fixed post name, if yes is selected enter the post
name. There is a maximum of forty (40) characters allowed for the fixed post name.
Authorization: Users must enter a valid token to post data to the desired HTTP server.
HTTP/HTTPS URL: Select either the HTTP or HTTPS protocol from the drop-down menu before
entering in the URL. Next, enter in the URL of the server.
HTTP/HTTPS Port: Enter the correct port for the HTTP server.
HTTP/HTTPS Meter ID: Enter in the meter ID.
Once the settings are entered correctly click on the Save button. After the settings are saved,
users can use the Test Post Channel button to test whether the AcuLink 810 can successfully
reach the HTTP/HTTPS server.
NOTE: If users receive a failure message, please verify the server URL, port number, and doublecheck the network connectivity.
NOTE: If the AcuLink 810 loses its network connection the gateway can back up 3,000 post files on
its internal memory. After 3,000 post files the data will start to overwrite from the oldest post file.
Users can clear the cached post files by using the Clear Post Channel Logs button.

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Figure 10-3 Post Channels HTTP Configuration

10.2.2 FTP Post Method
The FTP post method allows the user to post meter data to an FTP server.
Post Channel Enable: Select Enable to enable the post channel data forward.
Post Method: Select ‘FTP’ as the protocol.
FTP URL: Enter in the FTP URL.
FTP Port: Enter the FTP port number.
Enable Anonymous Mode: Username and password are not required once this mode isactivated.
FTP Username: Enter the username credential to access the FTP server.
FTP Password: Enter the password credential to access the FTP server.
Once all settings have been entered correctly, click on the Save button. Users can use the Test
Post Channel button to determine whether the AcuLink 810 can reach the FTP server.

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NOTE: If users receive a failure message, please verify the server URL, port number, username,password and double-check the network connectivity.
NOTE: Like the HTTP posting method, if the AcuLink 810 FTP loses its network connection thegateway can back up 3,000 post files on its internal memory, after 3,000 post files the data will
start to overwrite from the oldest post file. Users can clear the cached post files by using the Clear
Post Channel Logs button.

Figure 10-4 Post Channels FTP Configuration

10.2.3 SFTP Post Method
The SFTP post method allows the user to securely post meter data to an FTP server.
Post Channel Enable: Select Enable to enable the post channel data forward. Post Method:
Select ‘SFTP’ protocol.
SFTP URL: Enter in the FTP URL.
SFTP Port: Enter the FTP port number.
SFTP Username: Enter the username credential to access the FTP server.
SFTP Password: Enter the password credential to access the FTP server.

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Figure 10-5 Post Channels SFTP Configuration

10.3 Downloading Data
Under the Data Log menu tab, the user has the option to download data that has already been
logged. Click on Data Log Management from the left side menu to configure the Download Log
webpage.
Device: The user can select the device to download data from.
Log Interval: The user can choose the interval from which to download.
Download: Click the Download button to download the selected file from the device as a CSV fileformat.

Figure 10-6 Datalog Management Webpage

The user has the option to delete previously stored logs.

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Device: The user can select the device to erase data from.
Delete: Click the Delete button to erase all data from the device selected.

10.4 AcuCloudThis section will provide instructions on connecting the AcuLink 810 gateway device to the
AcuCloud EMS software to allow select devices connected to the gateway to send data to thesoftware. This process requires the user to have an existing AcuCloud account, if the user does
not have an account, they can sign up for AcuCloud directly on our website at: https://www.
accuenergy.com/acucloudThis procedure requires users to add the gateway to the software in which a token will be
generated through AcuCloud and will act as verification when sending data from the gateway.
Finally, this generated token will be used to configure the gateway from the AcuLink 810 webpage.
Once the token has been successfully added, the user will be able to monitor, compare and trend
the data from devices connected to the gateway.
NOTE: Only Modbus devices connected to the AcuLink 810 can be posted to AcuCloud.
Under the Data Log menu tab select AcuCloud from the left side menu to access the AcuCloudConfiguration webpage. The user then will first need to select Enable under AcuCloud Enable.
• Then copy the Module Serial Number that appears below.

Figure 10-7 AcuCloud Configuration Webpage

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Chapter 10: Data Logging• Next, the user will need to login to AcuCloud with administrative access in order to add thedevices.

Figure 10-8 AcuCloud Home Page

• Adding a new device can be done under the Facilities menu tab by selecting the desired
facility and clicking on the Devices menu tab.

Figure 10-9 AcuCloud Device Lists

Clicking on the + New Device button, the details need to be entered:• Select the name of the facility in which the device will be added from the Facility drop-down
list.
• Select the AcuLink 810 from the Choose a Model drop down list.
• Select This is a gateway Device box.
• Provide a name for the device under Device Name.

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AcuLink 810 Data Acquisition Gateway & Server• Paste the serial number that was copied from the AcuLink 810 webpage under the Serial
Number field.
• Provide a description for the location of the device under Location.
• Click the SUBMIT button.

Figure 10-10 AcuCloud Add Device

Once the gateway has been successfully added, a token will be returned on the ensuing page. The
user will need to copy the token as it will be used in the next step to configure the gateway tosend its data to AcuCloud.

Figure 10-11 AcuCloud Device Token

Go back to the AcuLink 810 webpage and paste the token that was generated into the AcuCloud
Token field.
• Click the Save button.
• Then click on Test AcuCloud button to see if the AcuLink 810 can reach the AcuCloud server.
NOTE: If the test connection fails, please check the network settings of the AcuLink 810 and make sure
the AcuCloud URL and token was entered correctly.

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Figure 10-12 AcuCloud Configuration Webpage

The AcuLink 810 gateway is now successfully configured to report to the AcuCloud EMS software.
Once a report is created in the AcuLink 810, the report for the devices will be posted to AcuCloud.
Check to see if AcuCloud is receiving data from the gateway by going to the Devices webpage in
AcuCloud and observing whether the name of the selected devices from the gateway appear in
AcuCloud with a Last Received Data timestamp as seen below.

Figure 10-13 AcuCloud Device List (Devices Added)

10.5 Post Historical Data
The AcuLink 810 supports user to post logged data to their server in the scenario that AcuLink
810 is configured to log data, but the post channel is not yet setup or configured. User can selecttime frame and interval they need for the logged data to repost to their server.
To configure the Post Historical Data webpage, users need to select the corresponding tab.
Post Channel: Select the Post Channel from the drop-down list.

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Post Channel 1/2/3: AcuLink 810 will push the data to the configured channel.
AcuCloud: AcuLink810 will push data to Cloud and only time frame can be selected, all othersettings will be default if this post channel is selected.
• Device: Select the device for the data that user would like to push to AcuCloud.
• Time Frame: User can select the time frame for data they would like to push to the server.
Timestamp Format: Select the format of the timestamp for the data to be pushed. The format
for the timestamp can be based on the Local Time, UTC Seconds or based on ISO8601 format.
• Log Filename Format: Select the format of the log file name for the data that to be pushed.
The format for the log file name can be based on UTC Timestamp or Time interval format. An
example of each file name format is shown next to each setting.
• Log File Format: Users have the option to select the type of file format the log file is pushed
as. The two formats are CSV and JSON.
• Log File Length: Select the length of the log file, it can be from one minute to one month.
The log file length is in reference to the post channels sending interval, for example if thelog interval is one minute and the log file length is five minutes the log file will be sent to theserver every five minutes.
• Log Interval: User can select the frequency of the data pushed in the drop-down list. The
minimum interval is five minutes for AcuMesh device and interval must not be shorter thanthe log file length.

Figure 10-14 Data Post Historical Data Setting Webpage

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Chapter 11: Network Diagnostics

Chapter 11: Network Diagnostics
The AcuLink 810 network diagnostics webpage can be used to monitor the status of the gateway
device.
In the Network Status webpage under Diagnostics the menu tab, users can check the Ethernet
Network, Routing Table, DNS Server, and Network Status.
NOTE: To check the Wi-Fi Network Status, the AcuLink 810 must be configured for Station Mode.

Figure 11-1a AcuLink 810 Network Diagnostics Status 1

Figure 11-1b AcuLink 810 Network Diagnostics Status 2

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AcuLink 810 Data Acquisition Gateway & Server

Figure 11-1c AcuLink 810 Network Diagnostics Status 3

In the RSTP Status menu tab, users can check the status of the Rapid Spanning Tree Protocol, if it
is being used for the topology of the Ethernet network.

Figure 11-2 AcuLink 810 Network Diagnostics RSTP Status

In the Host Lookup menu tab, users can use the ping function to check if the AcuLink 810 can
communicate over the connected network.

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Figure 11-3 AcuLink 810 Host Lookup

In the Connection Test menu tab, users can test the local network connection of the AcuLink 810.
The test will show ‘SUCCESS’ and ‘PASS’ if the network test is successful. Otherwise, the test willshow ‘FAIL’ if network issues are found.

Figure 11-4 AcuLink 810 Network Connection Test

In the NTP Sync Test webpage, users can determine if the Network Time Protocol is functioning
correctly, as seen below.

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AcuLink 810 Data Acquisition Gateway & Server

Figure 11-5 AcuLink 810 NTP Sync Test

In the Modbus Debug Log webpage users can view the Modbus packet requests from the
AcuLink 810 to the connected Modbus devices. The Modbus Debug Trace can be enabled to keep
track of the Modbus activity for the AcuLink 810. The Modbus debug logs can be exported anddownloaded for further analysis.

Figure 11-6 AcuLink 810 Modbus Debug Log

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In the Debug webpage, users can enable SSH connection. Users can also download the AcuLink
810 diagnostic file.
The debug diagnostic options are recommended to be set to 'All Off', as this feature is used fortroubleshooting and can affect the performance of the gateway if turned on.
By clicking the Download Diagnostic File button, users can download a full overview of the
AcuLink 810 network. If users are experiencing any issues with the AcuLink 810, the diagnostic filecan be sent to Accuenergy technical support for further analysis.

Figure 11-7 AcuLink 810 Debug Webpage

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Chapter 12: Maintenance12.1 System Status
Users can check the AcuLink 810’s memory usage under System Status webpage located under
the Maintenance menu tab.
The System Status webpage allow users to monitor an overview of the AcuLink 810 internal
processing for CPU, RAM, Disk, and RS485 usage.
Devices can also be manually rebooted by clicking the Reboot System button at the bottom.

Figure 12-1 AcuLink 810 System Status12.2 Event Log
Historical data of the system event can be checked y clicking on the Event Log button under the
Maintenance menu tab. Event logs can be filtered by entering the Interval number and selecting
a Level from the drop-down list. The level includes either ‘Error’ or ‘Info’. Users can also clear andexport the event logs by clicking the buttons at the bottom of the webpage.

Figure 12-2 AcuLink 810 Event Logs134

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Chapter 13: Firmware Update

Chapter 13: Firmware Update
The AcuLink 810 firmware can directly be updated from the webpage. Click on the System
Settings menu tab and select Firmware Update from the left side menu.
The Firmware Update webpage lists the current firmware version for the gateway. There arethree methods to update the AcuLink 810 firmware, either by selecting the auto firmware update
options, the remote firmware function, or by manually updating the firmware.

13.1 Auto Firmware Update
The Auto Firmware Update function allow users to configure the types of automatic firmware
updates to the AcuLink 810.
• Disable: This option disables all auto firmware updates.
• Critical Update Only: Automatically updates the firmware for critical issues only.
• Automatically Keep Firmware to Latest Version: The firmware will automatically update
whenever there is an update available for the AcuLink 810.
• Check Time: Set a time frame for AcuLink 810 to check whether it has the latest firmware
update. If a new firmware version is available, it will automatically update the firmware to thelatest version.

Figure 13-1 AcuLink 810 Firmware Update Webpage

13.2 Manual Update
To update the firmware manually, navigate to the Manual Update section and have the required
firmware file ready. Start by clicking on the Browse button, and then locate the .aup firmware file.
Click the Open button to add the file path.

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NOTE: For firmware files please contact Accuenergy Technical Support.

Figure 13-2a AcuLink 810 Firmware Manual Update -1

Figure 13-2b AcuLink 810 Firmware Manual Update -2

Next, click on Upload once the file is selected.

Figure 13-2c AcuLink 810 Firmware Manual Update -3

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After the firmware has been uploaded successfully, click on Update to begin the firmware
installation.

Figure 13-3 AcuLink 810 Firmware Update

The firmware update will take roughly about five minutes to complete.

Figure 13-4 AcuLink 810 Firmware Updating

A green banner at the top of the webpage will notify the user that the update was successful.

Figure 13-5 AcuLink 810 Firmware Updated

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The AcuLink 810 will reboot after the firmware update. The reboot will take approximately about
two minutes to complete, the user will be directed to the login screen after the reboot.

13.3 Remote Update
To use the remote firmware update there needs to be an internet connection to the AcuLink 810
for it to access Accuenergy remote firmware server.
Click on the Check button.

Figure 13-6 AcuLink 810 Firmware Remote Update Check

If an update is available, it will display “Update Available!” along with the latest version and update
detail link to the firmware.
Click on Update to begin the updating process.

Figure 13-7 AcuLink 810 Firmware Remote Update Available

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Figure 13-8 AcuLink 810 Firmware Remote Updating

Figure 13-9 AcuLink 810 Firmware Remote Updated

After the update is complete the AcuLink 810 will reboot, and users will be required to login to the
webpage again.

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Chapter 14: Reset Button
The AcuLink 810 has a red reset button located at the top of the unit located next to the
Ethernet and USB ports. This button will reset the AcuLink 810 back to its factory default. This
will permanently delete all devices, data logs, alarms, event logs, and device templates. The only
device template that will remain after the reset is the Modbus Gateway Function, however all other
Modbus templates will be removed.
After the reset all network communications on the AcuLink 810 will be restored back to its default
setting:• Wi-Fi Mode - Access Point (AP) mode.
• Ethernet 1 - 192.168.8.101• Ethernet 2 - DHCP enabled.
NOTE: It is recommended to refer to Configuration Management in the system settings section forbacking up system and device configuration before performing the factory reset.
To successfully perform a reset on the AcuLink 810 data acquisition server and gateway, press andhold the reset button for ten seconds until all LED lights on the unit are flashing. The reset will becomplete when the LED lights stop flashing.
Reset Button

DATA ACQUSITION SERVER

Figure 14-1 AcuLink 810 Reset Button140

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ACCUENERGY INC.
440 Comstock Road
Toronto, ON M1L 2H6, Canada

TF: 1-877-721-8908
INT: +1-416-497-4100
FAX: +1-416-497-4130
E: marketing@accuenergy.com

ACCUENERGY SOUTH AFRICA (PTY) LTD
Castle Walk Corporate Park,
Block B, Cnr. Nossob & Swakop Street
Erasmuskloof, Pretoria, 0181
South Africa

TF: +27 (0) 87 802 6136

Revised Date: September 2024

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