Yamato Group Human Rights Policy
As a social infrastructure company, the Yamato Group’s mission is to continuously contribute torealizing the well-being and enrichment of society. We recognize that respecting human rights is
our corporate responsibility while running our business with the cooperation of our diverse
stakeholders, including customers, business partners,* local communities, and employees in Japanand overseas. Furthermore, we will contribute to the creation of a society that “leaves no one behind”
and which respects human rights and recognizes diversity by achieving decent work.
The Yamato Group supports the Ten Principles of the United Nations (UN) Global Compact andrespects guidelines including the International Bill of Human Rights and other international treaties
regarding human rights, as well as the UN Guiding Principles on Business and Human Rights.
Additionally, we understand the need to comply with the principles set out in the International
Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work, which fallunder the categories of “freedom of association and the effective recognition of the right to collective
bargaining, the elimination of forced or compulsory labour, the abolition of child labour, and theelimination of discrimination in respect of employment and occupation.”
We established the Yamato Group Human Rights Policy as our basic principle and will promote
initiatives regarding human rights based thereon.
* Includes suppliers, pickup and delivery subcontractors, and transportation partners

1. Scope
This policy applies to all Yamato Group executives and employees. We also respect the humanrights of all of our stakeholders—including customers, local communities, and business
partners—and understand and recognize the potential impact we may have. Furthermore, weexpect all of our business partners to support and comply with this policy while engaging inrespecting human rights across the entire supply chain.
2. Significant Human Rights Issues
The Yamato Group has identified the following as key human rights issues based on the diversityof its employees, on the characteristics of its businesses using vehicles, and on businessexpansion in Japan and overseas.
(1) Discrimination and harassment: We will not carry out any form of discrimination orharassment based on nationality, race, ethnicity, religion, ideology, birthplace, gender, age,disability, gender identity, sexual orientation, form of employment, or any other factor.
(2) Overwork: We will manage the regular working hours and overtime hours of all employees
and adhere to appropriate working hours. We will also promote work–life balance to enable
flexible work styles.

(3) Rights of people in vulnerable positions: We will employ diverse human resources, including
female employees, non-Japanese employees, and employees with disabilities. We will respect
diversity and create an environment where employees can work comfortably.
(4) Occupational health and safety: We will establish a workplace environment that allows allemployees to work safely and in good health.
(5) Road traffic accidents: As our business activities are mainly carried out on public roads, it isessential to ensure the safety of local communities. We are responsible for the local
communities in which we carry out our business activities and will accordingly endeavor toprevent road traffic accidents.
(6) Personal information and privacy: We handle the personal information of our customers andbusiness partners on a daily basis. We thus recognize our social responsibility toward
information security and will endeavor to prevent information leaks.
3. Human Rights Due Diligence and Remedy
Based on the UN Guiding Principles on Business and Human Rights, the Yamato Group has
implemented human rights due diligence. Accordingly, we are enacting the following humanrights due diligence initiatives.
(1) We will regularly identify and assess human rights impacts.
(2) We will take preventive and mitigation measures to prevent these human rights impacts fromoccurring and will promote engagement between employees and stakeholders. Additionally,
we will implement regular human rights training for all employees that enables them to act ina way that respects human rights.
(3) We will create an appropriate and effective grievance mechanism. When it becomes clear,through our whistle-blower system, customer call center, or online customer inquiry page,that a human rights violation has been caused or contributed to by a business partner, we willprotect whistle-blowers through appropriate procedures and work to remedy the situation.
(4) We will track the effectiveness of initiatives to mitigate human rights impacts enacted by theYamato Group and all of our business partners.
(5) We will regularly disclose information regarding the status of initiatives for responding tohuman rights impacts.
4. Reporting and Stakeholder Engagement
The series of initiatives under this policy is disclosed on our website, among other sources.
Furthermore, we endeavor to engage with the relevant stakeholders, so as to ensure they
appropriately understand and respond to the impact of human rights.
Established in 2021