55

Invisible Assets

Human resources
Contributing to the achievement of Sustainable Development Goals (SDGs)

Because we see human resources as the underlying source ofcreation of corporate value, the Tokyo Gas Group is striving todevelop employees who have high-level expertise and integrity,
and respond flexibly to changes in society and the businessenvironment. In line with this policy, we are working to implement
workstyle reforms and promote diversity, to ensure maximum
effective utilization of the knowledge, skills and experience ofpersonnel working in the Tokyo Gas Group.

Personnel
hiring anddevelopment

Strengthening personnel tosupport growth

Creating an environment
conducive to maximizing theeffective use of knowledge,
skills and experience

Workstylereform
Improvingproductivity andachieving a healthy
work-life balance

Driving

Promotingdiversity
Promoting activeroles for diverse
personnel

Personnel hiring and development
We are engaged in the hiring anddevelopment of human resources
with a strong sense of duty andresponsibility, who can takethe initiative to think and act forthemselves, and who can growwhile cooperating with their fellow
colleagues; who can become corepersonnel and act as a strong driving
force for business operations in adiverse range of fields.

Hiring personnel with high levelsof expertise

Strategic shift togrowth domains

Developing business leaders

In addition to hiring new graduates
for specific job types (inhumanities, sciences and theprofessional domain), we also
engage in flexible hiring ofexperienced and highlyspecialized mid-career personnel.

In addition to our gas business, we
also prioritize assignment ofpersonnel to strategically-importantfields such as our electric power
and overseas business operations.
In this way, we are promoting
growth and expansion in a diverse
range of fields.

We train business leaders who willlead the Tokyo Gas Group in thefuture, with a training program that
focuses primarily on development
through a wide range of on-the-job
training (OJT) experiences gained bymeans of transfers and rotations,combined with additional off-the-job
education and training (OFF-JT).

Hiring, fostering and placing of personnel who support promotion of “GPSG”

Workstyle reform (Improving productivity and achieving a healthy work-life balance)
In order to enable each and every
one of our employees to work
energetically and make maximum
effective use of their abilities, we
are working proactively to rectify
and reduce long working hours, andto implement workstyle reforms withawareness of “the value of time,”
which we regard as important issues
for management involvement.

Specific initiatives
Promoting workstyles with awareness of the value of time
Prohibiting overtime work after 20:00 (as a general rule) and encouraging
employees to declare in advance what time they will be leaving work, etc.

Collaborative work space of a new office of
the Digital Innovation Division

Environmental improvement to allow diverse personnel to display their full potential• Introducing a “Work Anywhere” program which eliminates • Working to create workplaces that enable innovation to occur
restrictions on working location (Work at home, mobile work) • “Work in a Free-form Animated Manner” (Online video• Building satellite shared offices
conferencing, office reforms, etc.)• Improving the office environment toward further• Promoting automation / mechanization using ICT, and more
improvement in productivity
sophisticated use of data (utilizing RPA, audio AI, etc.)

56TOKYO GAS INTEGRATED REPORT 2019

Promoting diversity (Promoting active roles for diverse personnel)
Top Management Commitment
The Tokyo Gas Group is working to promote diversity (promoting
active roles for diverse human resources), with a view to future
growth and advancement. Even in the midst of this greatcompetitive age of energy, the Group aims to grow and advanceas a global integrated energy corporation by coming to termswith every one of its customers, having them choose Tokyo Gas
products and services, and contributing to creation of a better
society and secure and comfortable lifestyles. One important
issue for the entire Group to tackle in order to achieve this, isthe promotion of diversity. In order to satisfy the continually
diversifying needs of each and every customer, it is essential for
us to create an environment in which every Group employee cantake an active role and work as part of a team, making maximum
effective use of his or her knowledge, skills and experience. Moving
forward, we will continue working proactively to develop andenhance more schemes for supporting this ideal, to foster greateremployee awareness and create a better corporate culture within
our organization, and aim to create a corporate group in which all
employees can take an active role, regardless of their gender, age,presence or absence of disabilities, employment type, nationality,sexuality, gender identity, or any other such attributes.

Basic Policy Regarding Promotion of Diversity
1 Realize diversity in working styles, and productivity

enhancement

We aim to achieve the realization of an organization (withdiverse working styles and increased productivity) in which
every person accepts each other’s working style while
enhancing productivity.

2 Promoting empowerment of women in workplace
We regard promoting the success of women as the beginningof the promotion of diversity, and will continue to undertake
this proactively.

3 Diversity Promotion TeamWe will establish a “Group Diversity Promotion Team” andpromote diversity throughout the entire group, in an integrated
manner together with management.

Takashi Uchida
Representative Director, President and CEO
Tokyo Gas Co., Ltd.

Specific Initiatives
Promotingempowermentof women inworkplace

2016: First female executive officer appointed
2018: First female senior executive officer appointed

Almost 100% return-to-work rate for female
employees returning from childcare leave
Almost no difference in gender in terms of average
years in service of the company

Employmentof people withdisabilities

Employment rate of 2.46%, exceeding themandatory rate (as of June 2019)
Established a liaison committee to promote
employment of disabled people as a group
Working to create safe and comfortable working
environments

Careerdevelopment
support foremployees intheir 50s andoverEstablished the “Grand Career System” to support
career development for employees in their 50s andover, through training sessions and interviews withcareer consultants, etc.

People differ from each other.
We believe this makes them great assets.
We have established a Concept Message as a tool
to more simply communicate our vision that “eachand every employee makes use of his or her diverse
strength and helps grow the Group” as described in
the Top Management Commitment. In order to raiseawareness and actions by more group employees,
we set November 2018 as a “Month of Diversity”
and held various seminars concerning diversity,
which was attended by around 800 people.

Occupational safety and health
Health and safety are the essential basis for the existence of any company, in protecting thelives and health of their employees. The Tokyo Gas Group is working to reduce risks with a viewto eliminating work-related accidents, and to maintain and improve the health of its employees
through mental health initiatives and measures to prevent lifestyle-related illnesses. In termsof health management, we work to ensure that 100% of our employees take regular healthcheckups, and make effective use of early-stage detection of disease outbreaks and external
healthcare institutions.

External
Evaluation

Selected as a Nadeshiko Brand

Granted Kurumin certification

Selected as a Health & Productivity Stock

Tokyo Gas was selected
as a corporate brand thatis appealing in terms of
its proactive efforts toencourage and empower
women.

Tokyo Gas was certified by the Ministryof Health, Labour and Welfare (MHLW) as
a company that has formulated an action
plan, achieved targets and met certain
criteria in accordance with the Act on
Advancement of Measures to Support
Raising the Next Generation of Children.

Tokyo Gas was selected as a
Health & Productivity Stock,
as a company that considers
and strategically approaches
employee health managementfrom a corporate management
perspective.