July 2023

DATA QUADRANT REPORTEnterprise Service Bus
197
Reviews

7

Products Included

Data Quadrant Report/ Enterprise Service Bus

Table ofContents

How to Use the Report
Info-Tech’s Data Quadrant Reports provide a comprehensive evaluation of popular products in theEnterprise Service Bus market. This buyer’s guide is designed to help prospective purchasers
make better decisions by leveraging the experiences of real users.

Category Overview...................................................................................................... 5

The data in this report is collected from real end users, meticulously verified for veracity,
exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product iscompared and contrasted with all other products in the category to create a holistic, unbiased viewof the product landscape.

Vendor Capability Summary............................................................................... 5

Use this report to determine which product is right for your organization. For highly detailed reports
on individual products, see Info-Tech’s Product Scorecard.

Data Quadrant................................................................................................................. 4

Vendor Capabilities......................................................................................................7
Product Feature Summary................................................................................. 19

This report is available free of charge for internal use only to assist with software evaluation and selection. Sharing, republishing, distributing,or otherwise copying any portion of this report without the express written consent of SoftwareReviews.com is strictly prohibited.

Product Features........................................................................................................ 21© 2023 SoftwareReviews.com. All rights reserved.

Data Quadrant Report/ Enterprise Service Bus

SoftwareDirectory
ENTERPRISE SERVICE BUS
SOFTWARE
Selecting software can be overwhelming andone of the biggest challenges facingorganizations is understanding themarketplace and identifying all of the available
vendors and products. The Software Directory
is a comprehensive list of all relevant software
products in a particular category. Use thispage to create the right product shortlist by
exploring all of the options available to yourorganization.

Enterprise Service Bus Software
Adeptia Connect

Amazon EventBridge

Apache ServiceMix

CData Arc

ESBeetle Hybrid Integration

IBM App Connect

IBM Rational Business Developer

Interlogica

Kovair Omnibus

Micro Focus Artix

Microsoft Azure Service Bus

Mulesoft Anypoint Platform

Neuron ESB

NServiceBus

Oracle Service Bus

Software AG webMethods Integration
Platform

Talend Open Studio for ESB

TIBCO Cloud Integration

WSO2 ESBApache Synapse

Data Quadrant Report/ Enterprise Service Bus

SOFTWARE REVIEWS

Assess vendor and product performance at a glance and use the SoftwareReviews
Data Quadrant to identify which products and vendors are leadings the pack andwhich are trailing.

Data Quadrant
ENTERPRISE SERVICE BUS

JULY 2023

9.1

PRODUCTINNOVATORLEADER

ENTERPRISE SERVICE BUS

CData ArcPRODUCT FEATURES AND SATISFACTION

The Software Reviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals.
The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.

Mulesoft Anypoint Platform

When distilled down, the software experience is shaped by both the experience with the software and the relationship withthe vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the
product and helps identify vendors that can deliver on both.

Microsoft Azure Service Bus
Software AG
webMethods
Neuron ESBTIBCO Cloud Integration

CHALLENGER

7.6
Y
X

The Complete Software Experience

7.4

VENDOR EXPERIENCE AND CAPABILITIES

Product Features andSatisfaction

Vendor Experience andCapabilities

The satisfaction is captured in the overall satisfaction
score, which is driven by the likelihood of users torecommend the software, combined with user
satisfaction across top product features.

The vendor relationship is calculated in a weighted average of thesatisfaction scores tied to vendor capabilities (e.g. software
implementation, training, customer support, product roadmap) as
well as emotional response ratings toward the vendor (e.g.
trustworthy, respectful, fair).

Note: The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset.

SERVICESTAR
9.1

Data Quadrant Report/ Enterprise Service Bus

Category Overview

This page provides a high level summary of product performance within the Enterprise Service Bus category. Products are ranked by a composite satisfaction score (Composite
Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional
Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Use this data to get a sense of the field, and to see how the products you’re considering stack up.

COMPOSITE SCORENET EMOTIONAL
FOOTPRINT

CData Arc

8.8/10+93

Mulesoft

8.7/10+97

3Microsoft Azure Service Bus

8.5/10+94

4Software AG webMethods

8.0/10+78

5

Neuron ESB

7.9/10+75

6TIBCO Cloud Integration

7.9/10+85

8.3/10+87

9.6/10+100

RANK

PRODUCTAVERAGE SCORESNET EMOTIONAL
FOOTPRINT DISTRIBUTION-- NEGATIVE

94% POSITIVE-- NEGATIVE

97% POSITIVE

2% NEGATIVE

96% POSITIVE

8% NEGATIVE

86% POSITIVE

8% NEGATIVE

83% POSITIVE

2% NEGATIVE

87% POSITIVE

3% NEGATIVE

90% POSITIVE-- NEGATIVE

100% POSITIVEVENDORCAPABILITIESPRODUCTFEATURESLIKELINESS TO
RECOMMENDNUMBER OF
REVIEWS

83%

83%

93%

112

80%

80%

90%

16

81%

83%

83%

16

78%

80%

84%

16

78%

79%

84%

16

74%

81%

75%

15

79%

81%

85%

32

93%

93%

96%

6

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Summary

This page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across theboard when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.

PRODUCTSTRATEGY AND
RATE OF
IMPROVEMENTUSABILITY ANDINTUITIVENESS

84%

81%

82%

77%

83%

76%

81%

81%

80%

78%

80%

82%

Software AG webMethods
Integration Platform

78%

74%

TIBCO Cloud Integration

74%

CATEGORY AVERAGE

OVERALLCAPABILITY
SATISFACTION

BUSINESS VALUECREATED

CData Arc

83%

84%

83%

Microsoft Azure Service Bus

80%

80%

Mulesoft Anypoint Platform

80%

Neuron ESBPRODUCT

EASE OF DATAINTEGRATIONEASE OFADMINISTRATIONEASE OFCUSTOMIZATIONAVAILABILITYAND QUALITY OF
TRAINING

EASE OFIMPLEMENTATION

89%

81%

85%

81%

78%

82%

82%

86%

79%

84%

74%

77%

86%

78%

83%

78%

86%

81%

75%

76%

78%

79%

73%

70%

75%

77%

80%

79%

78%

84%

70%

82%

74%

79%

77%

86%

84%

76%

75%

78%

77%

73%

73%

71%

77%

75%

80%

75%

69%

67%

81%

79%

80%

78%

80%

76%

79%

80%

82%

82%

76%

75%

82%

93%

92%

95%

97%

95%

87%

95%

92%

95%

92%

95%

92%

BREADTH OFFEATURESQUALITY OF
FEATURES

VENDORSUPPORT

PRODUCTS WITH INSUFFICIENT DATA

Oracle Service Bus

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

Vendor Capabilities
This table lists and briefly describes all vendor capabilities that are evaluated in the Enterprise Service Bus software category. For your convenience,
you will also find longer descriptions of the capabilities under the capability subheadings in the subsequent pages.

Business Value CreatedBreadth of Features

Quality of Features

The underlying purpose of software is to create value for employees, customers, partners
and ultimately shareholders. As a result, it is imperative that any software selection bealigned with the organization’s needs and deliver enough business value to justify the cost.
The data below highlights the satisfaction level associated with the business value derived
from various product offerings. Use this information to identify the software thatconsistently creates business value for its customers.
Users prefer to work with feature rich software that enables them to perform diverse seriesof tasks as opposed to one they find restrictive. The data below highlights the satisfactionlevel associated with the breadth of features from various product offerings. Use thisinformation to identify which software offers valuable comprehensive functionality that
extends beyond the basic level.
Feature quality is just as important as quantity. Software needs to do what you’repurchasing it to do, easily, intuitively, reliably, and effectively. Use the data in this section togauge whether or not a product follows through on the marketing hype by delivering highquality features.

Product Strategy and Rate of
Improvement

Purchasing software can be a significant commitment, so it’s important to know if yourvendor is serious about the need for constant improvement and deliberate strategic
direction. Vendors who don’t stay on top of emerging needs and trends won’t enable you tomeet your business goals. Use the data in this section to separate innovators from
imposters.

Usability And IntuitivenessEnd user learning curves cost the organization money. Pay attention to your end users’
technical ability to determine how important UX is in your purchase.

Vendor Support

The importance of vendor support will vary for each organization depending on internal
capabilities, but there will always be issues that only the vendor can resolve. Use the datain this section to see which vendors tend to under-service their product and which willoffer quality support.

Ease of Data Integration

The ability to integrate with other systems is increasingly important; without this, manual
data loading and extraction can be time-consuming and prone to error. Use this section to
see which vendors will cause headaches and which will make data integration easy.

Ease of Administration

Administrative interfaces don’t get the same attention as those built for end users, but theyshouldn’t be clunky or unintuitive. Use the data in this section to determine which vendors
make administration easy, so that your IT personnel can resolve issues and performconfigurations efficiently and effectively.

Ease of Customization

Out-of-the-box functionality often isn’t enough, especially for niche or industry-specificsoftware, and the reason you’re buying rather than building is to save time and money inthe first place. Don’t get bogged down in a difficult customization; use the data in thissection to make sure you can easily achieve the functionality you need for your particularsituation.

Availability and Quality ofTraining

Effective and readily available training enables users to get the most out of the software
you’ve chosen. Use this section to make sure your vendor’s training programs andmaterials measure up.

Ease of Implementation

Choosing the right software is only the first step. Successfully implementing the new
solution is necessary in order to realize its full value and promote end user adoption. Use
the data in this section to determine which software is easy to implement, and which may
jeopardize your goals by causing trouble in this stage.

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Business Value Created
Delights

CDATA ARCTOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

The underlying purpose of software is to create value for employees, customers, partners and ultimately shareholders. As a result, it is imperative that any software
selection be aligned with the organization’s needs and deliver enough business value to justify the cost. The data below highlights the satisfaction level associated with thebusiness value derived from various product offerings. Use this information to identify the software that consistently creates business value for its customers.

45%
47%

84

%

Business Value
Created

8%
--

16

2

Mulesoft Anypoint Platform

81%

REVIEWS

3

Neuron ESB

80%

REVIEWS

4

Microsoft Azure Service Bus

80%

REVIEWS

5

TIBCO Cloud Integration

77%

REVIEWS

6

Software AG webMethods Integration Platform

74%

REVIEWS

CATEGORY AVERAGE

16
16
15

16

80%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Breadth of Features

Users prefer to work with feature rich software that enables them to perform diverse series of tasks as opposed to one they find restrictive. The data below highlights thesatisfaction level associated with the breadth of features from various product offerings. Use this information to identify which software offers valuable comprehensivefunctionality that extends beyond the basic level.

Delights

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies
Disappoints

43%
48%

83

%

Breadth of
Features

9%
--

16

2

Neuron ESB

82%

REVIEWS

3

Mulesoft Anypoint Platform

81%

REVIEWS

4

Microsoft Azure Service Bus

77%

REVIEWS

5

TIBCO Cloud Integration

73%

REVIEWS

6

Software AG webMethods Integration Platform

70%

REVIEWS

CATEGORY AVERAGE

16
16
15

16

78%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Quality of Features

Feature quality is just as important as quantity. Software needs to do what you’re purchasing it to do, easily, intuitively, reliably, and effectively. Use the data in this section
to gauge whether or not a product follows through on the marketing hype by delivering high quality features.

Delights

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies

47%
44%

84

%

Quality of Features

AlmostSatisfies
Disappoints

8%
1%

16

2

Microsoft Azure Service Bus

83%

REVIEWS

3

Software AG webMethods Integration Platform

82%

REVIEWS

4

Mulesoft Anypoint Platform

80%

REVIEWS

5

Neuron ESB

79%

REVIEWS

6

TIBCO Cloud Integration

73%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

80%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

97%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Product Strategy andRate of Improvement

Purchasing software can be a significant commitment, so it’s important to know if your vendor is serious about the need for constant improvement and deliberate strategic
direction. Vendors who don’t stay on top of emerging needs and trends won’t enable you to meet your business goals. Use the data in this section to separate innovatorsfrom imposters.

Delights

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies
Disappoints

38%
50%

11%

81

%

Product Strategy
and Rate of
Improvement

1%

16

2

Mulesoft Anypoint Platform

78%

REVIEWS

3

Microsoft Azure Service Bus

76%

REVIEWS

4

Software AG webMethods Integration Platform

74%

REVIEWS

5

Neuron ESB

73%

REVIEWS

6

TIBCO Cloud Integration

71%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

76%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Usability And
IntuitivenessEnd user learning curves cost the organization money. Pay attention to your end users’ technical ability to determine how important UX is in your purchase.

Delights

MULESOFT ANYPOINT
PLATFORM

TOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies
Disappoints

38%
55%

83

%

Usability And
Intuitiveness

6%
--

112

2

CData Arc82%

REVIEWS

3

Microsoft Azure Service Bus

82%

REVIEWS

4

Software AG webMethods Integration Platform

79%

REVIEWS

5

TIBCO Cloud Integration

77%

REVIEWS

6

Neuron ESB

70%

REVIEWS

CATEGORY AVERAGE

16

16
15

16

79%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

87%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Vendor Support

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve. Use thedata in this section to see which vendors tend to under-service their product and which will offer quality support.

Delights

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies

62%
32%

89

%

Vendor Support

AlmostSatisfies
Disappoints

4%
1%

16

2

Microsoft Azure Service Bus

86%

REVIEWS

3

Mulesoft Anypoint Platform

78%

REVIEWS

4

Software AG webMethods Integration Platform

77%

REVIEWS

5

Neuron ESB

75%

REVIEWS

6

TIBCO Cloud Integration

75%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

80%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Ease of Data Integration

The ability to integrate with other systems is increasingly important; without this, manual data loading and extraction can be time-consuming and prone to error. Use thissection to see which vendors will cause headaches and which will make data integration easy.

Delights

SOFTWARE AG
WEBMETHODSINTEGRATION PLATFORM

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies

TOP PRODUCTDisappoints

53%
41%

86

%

Ease of Data
Integration

7%
--

16

2

Mulesoft Anypoint Platform

86%

REVIEWS

3

CData Arc81%

REVIEWS

4

TIBCO Cloud Integration

80%

REVIEWS

5

Microsoft Azure Service Bus

79%

REVIEWS

6

Neuron ESB

77%

REVIEWS

CATEGORY AVERAGE

112
15

16
16

82%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Ease of Administration

Administrative interfaces don’t get the same attention as those built for end users, but they shouldn’t be clunky or unintuitive. Use the data in this section to determine
which vendors make administration easy, so that your IT personnel can resolve issues and perform configurations efficiently and effectively.

Delights

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies
Disappoints

53%
34%

85

%

Ease of
Administration

12%
1%

16

2

Microsoft Azure Service Bus

84%

REVIEWS

3

Software AG webMethods Integration Platform

84%

REVIEWS

4

Mulesoft Anypoint Platform

81%

REVIEWS

5

Neuron ESB

80%

REVIEWS

6

TIBCO Cloud Integration

75%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

82%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Ease of Customization

Out-of-the-box functionality often isn’t enough, especially for niche or industry-specific software, and the reason you’re buying rather than building is to save time andmoney in the first place. Don’t get bogged down in a difficult customization; use the data in this section to make sure you can easily achieve the functionality you need foryour particular situation.

Delights

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies
Disappoints

43%
46%

81

%

Ease ofCustomization

8%
3%

16

2

Neuron ESB

79%

REVIEWS

3

Software AG webMethods Integration Platform

76%

REVIEWS

4

Mulesoft Anypoint Platform

75%

REVIEWS

5

Microsoft Azure Service Bus

74%

REVIEWS

6

TIBCO Cloud Integration

69%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

76%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Availability and Qualityof Training
Delights

NEURON ESBTOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

Effective and readily available training enables users to get the most out of the software you’ve chosen. Use this section to make sure your vendor’s training programs andmaterials measure up.

50%
29%

78

%

Availability andQuality of Training

14%
7%

112

2

CData Arc78%

REVIEWS

3

Microsoft Azure Service Bus

77%

REVIEWS

4

Mulesoft Anypoint Platform

76%

REVIEWS

5

Software AG webMethods Integration Platform

75%

REVIEWS

6

TIBCO Cloud Integration

67%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

75%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Vendor Capability Satisfaction
Ease of Implementation

Choosing the right software is only the first step. Successfully implementing the new solution is necessary in order to realize its full value and promote end user adoption.
Use the data in this section to determine which software is easy to implement, and which may jeopardize your goals by causing trouble in this stage.

Delights

MICROSOFT AZURESERVICE BUS

TOP PRODUCTThis section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Usethese pages to dig deeper into areas of particular interest or concern.

HighlySatisfies
AlmostSatisfies
Disappoints

55%
35%

86

%

Ease of
Implementation

11%
--

16

2

Neuron ESB

84%

REVIEWS

3

CData Arc82%

REVIEWS

4

TIBCO Cloud Integration

81%

REVIEWS

5

Software AG webMethods Integration Platform

78%

REVIEWS

6

Mulesoft Anypoint Platform

78%

REVIEWS

CATEGORY AVERAGE

112
15

16
16

82%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Summary

MANDATORY FEATURES
This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing totolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

OVERALLFEATURESATISFACTIONAPPLICATIONWORKFLOWLOAD
BALANCINGLOGGING AND
MONITORINGOPERATINGSYSTEMAGNOSTIC

PROTOCOL
TRANSLATIONSECURITY ANDCOMPLIANCEENFORCEMENTSERVICEORIENTEDARCHITECTURE

CData Arc

83%

85%

84%

80%

83%

84%

81%

86%

82%

84%

Microsoft Azure Service Bus

83%

84%

80%

79%

85%

80%

83%

85%

81%

86%

TIBCO Cloud Integration

81%

77%

77%

85%

83%

81%

81%

81%

84%

80%

Mulesoft Anypoint Platform

80%

77%

81%

77%

83%

82%

78%

82%

80%

81%

Software AG webMethods
Integration Platform

80%

75%

84%

73%

84%

77%

79%

77%

87%

82%

Neuron ESB

79%

87%

81%

65%

77%

86%

77%

79%

81%

81%

CATEGORY AVERAGE

81%

81%

81%

77%

83%

81%

80%

81%

83%

82%

93%

92%

87%

92%

92%

95%

95%

95%

95%

95%

PRODUCT

EASE OF ADDING
OR CHANGINGCOMPONENTS

FAILOVER

PRODUCTS WITH INSUFFICIENT DATA

Oracle Service Bus

Data Quadrant Report/ Enterprise Service Bus

Product Feature Summary

STANDARD FEATURES
This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing totolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

OVERALLFEATURESATISFACTION

CERTIFICATION OF
INTER PROCESSCOMMUNICATIONSPROGRAMMINGLANGUAGE
AGNOSTIC

CData Arc

83%

80%

73%

Microsoft Azure Service Bus

83%

82%

77%

TIBCO Cloud Integration

81%

75%

71%

Mulesoft Anypoint Platform

80%

78%

77%

Software AG webMethods
Integration Platform

80%

70%

67%

Neuron ESB

79%

77%

75%

CATEGORY AVERAGE

81%

77%

73%

93%

91%

92%

PRODUCTPRODUCTS WITH INSUFFICIENT DATA

Oracle Service Bus

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Product Features
This table lists and describes all the features that are evaluated in the Enterprise Service Bus software category. For your convenience, thesedescriptions are repeated under the feature subheadings in the subsequent pages.
Mandatory Features

Application Workflow

Logging and Monitoring
Application mapping, data transformation, event handling, orchestration andchoreography.

Operating System Agnostic
Ease of Adding or Changing
Components
Failover
Load Balancing

Components in the Enterprise Service Bus are easy to add or change. Some sources
have used the term “pluggable” to describe this.

Protocol Translation
Allows for the failover of process tasks to other nodes on the bus.

Security and Compliance
Enforcement

ESB allows for the load balancing of jobs across the nodes plugged into it, to increase
application performance.

Service Oriented ArchitectureStandard Features

Certification of Inter Process
Communications

Programming Language Agnostic
The verification and certification of inter-process messaging between applications.

Logging and monitoring of all workflow and inter-process activity.

Enterprise Service Bus is deployable on any operating system environment.

Support for multiple protocols and the ability to convert differing protocols into
common communications or common message layer.
Support and enforce systems and application security, as well as policy compliance.

SOA is architecture whose objective is the deployment of services, within a model ofmodularity and reusability.
Enterprise Service Bus integration is implementable with any programming language.

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Application Workflow

NEURON ESBTOP PRODUCTThis section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Application mapping, data transformation, event handling, orchestration and choreography.

Mandatory Feature

Delights

61%

HighlySatisfies

23%

AlmostSatisfies

15%

Disappoints

--

87

%

Application
Workflow112

2

CData Arc85%

REVIEWS

3

Microsoft Azure Service Bus

84%

REVIEWS

4

Mulesoft Anypoint Platform

77%

REVIEWS

5

TIBCO Cloud Integration

77%

REVIEWS

6

Software AG webMethods Integration Platform

75%

REVIEWS

CATEGORY AVERAGE

16
16
15

16

81%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Ease of Adding or Changing
Components
Delights

CDATA ARCTOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Components in the Enterprise Service Bus are easy to add or change. Some sources have used the term “pluggable” to describe this.

Mandatory Feature

44%
47%

9%

84

%

Ease of Adding or
Changing
Components

--

16

2

Software AG webMethods Integration Platform

84%

REVIEWS

3

Neuron ESB

81%

REVIEWS

4

Mulesoft Anypoint Platform

81%

REVIEWS

5

Microsoft Azure Service Bus

80%

REVIEWS

6

TIBCO Cloud Integration

77%

REVIEWS

CATEGORY AVERAGE

16
16
16
15

81%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

87%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Failover

TIBCO CLOUDINTEGRATIONTOP PRODUCTThis section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Allows for the failover of process tasks to other nodes on the bus.

Mandatory Feature

Delights

50%

HighlySatisfies

42%

85

%

FailoverAlmostSatisfies

8%

Disappoints

--

112

2

CData Arc80%

REVIEWS

3

Microsoft Azure Service Bus

79%

REVIEWS

4

Mulesoft Anypoint Platform

77%

REVIEWS

5

Software AG webMethods Integration Platform

73%

REVIEWS

6

Neuron ESB

65%

REVIEWS

CATEGORY AVERAGE

16
16
16
16

77%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Load Balancing

TOP PRODUCTESB allows for the load balancing of jobs across the nodes plugged into it, to increase application performance.

Mandatory Feature

Delights

MICROSOFT AZURESERVICE BUS

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

HighlySatisfies

54%
33%

85

%

Load Balancing

AlmostSatisfies
Disappoints

13%
--

16

2

Software AG webMethods Integration Platform

84%

REVIEWS

3

CData Arc83%

REVIEWS

4

Mulesoft Anypoint Platform

83%

REVIEWS

5

TIBCO Cloud Integration

83%

REVIEWS

6

Neuron ESB

77%

REVIEWS

CATEGORY AVERAGE

112
16
15

16

83%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Logging and Monitoring

NEURON ESBTOP PRODUCTThis section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Logging and monitoring of all workflow and inter-process activity.

Mandatory Feature

Delights

50%

HighlySatisfies

43%

AlmostSatisfies

7%

Disappoints

--

86

%

Logging andMonitoring

112

2

CData Arc84%

REVIEWS

3

Mulesoft Anypoint Platform

82%

REVIEWS

4

TIBCO Cloud Integration

81%

REVIEWS

5

Microsoft Azure Service Bus

80%

REVIEWS

6

Software AG webMethods Integration Platform

77%

REVIEWS

CATEGORY AVERAGE

16
15

16
16

81%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Operating System Agnostic
Delights

MICROSOFT AZURESERVICE BUS

TOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Enterprise Service Bus is deployable on any operating system environment.

Mandatory Feature

48%
35%

17%

83

%

Operating System
Agnostic

--

15

2

TIBCO Cloud Integration

81%

REVIEWS

3

CData Arc81%

REVIEWS

4

Software AG webMethods Integration Platform

79%

REVIEWS

5

Mulesoft Anypoint Platform

78%

REVIEWS

6

Neuron ESB

77%

REVIEWS

CATEGORY AVERAGE

112
16

16

16

80%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Protocol Translation

CDATA ARCTOP PRODUCTThis section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Support for multiple protocols and the ability to convert differing protocols into common communications or common message layer.

Mandatory Feature

Delights

46%

HighlySatisfies

49%

AlmostSatisfies

4%

Disappoints

--

86

%

ProtocolTranslation

16

2

Microsoft Azure Service Bus

85%

REVIEWS

3

Mulesoft Anypoint Platform

82%

REVIEWS

4

TIBCO Cloud Integration

81%

REVIEWS

5

Neuron ESB

79%

REVIEWS

6

Software AG webMethods Integration Platform

77%

REVIEWS

CATEGORY AVERAGE

16
15

16
16

81%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Security and Compliance
Enforcement
Delights

SOFTWARE AG
WEBMETHODSINTEGRATION
PLATFORM

TOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Support and enforce systems and application security, as well as policy compliance.

Mandatory Feature

53%
41%

6%

87

%

Security andCompliance
Enforcement

--

15

2

TIBCO Cloud Integration

84%

REVIEWS

3

CData Arc82%

REVIEWS

4

Neuron ESB

81%

REVIEWS

5

Microsoft Azure Service Bus

81%

REVIEWS

6

Mulesoft Anypoint Platform

80%

REVIEWS

CATEGORY AVERAGE

112
16
16
16

83%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Service Oriented Architecture
Delights

MICROSOFT AZURESERVICE BUS

TOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

SOA is architecture whose objective is the deployment of services, within a model of modularity and reusability.

Mandatory Feature

57%
30%

12%

86

%

Service Oriented
Architecture

--

112

2

CData Arc84%

REVIEWS

3

Software AG webMethods Integration Platform

82%

REVIEWS

4

Neuron ESB

81%

REVIEWS

5

Mulesoft Anypoint Platform

81%

REVIEWS

6

TIBCO Cloud Integration

80%

REVIEWS

CATEGORY AVERAGE

16

16
16
15

82%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

95%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Certification of Inter Process
Communications
Delights

MICROSOFT AZURESERVICE BUS

TOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

The verification and certification of inter-process messaging between applications.

Standard Feature

48%
32%

21%

82

%

Certification ofInter Process
Communications

--

112

2

CData Arc80%

REVIEWS

3

Mulesoft Anypoint Platform

78%

REVIEWS

4

Neuron ESB

77%

REVIEWS

5

TIBCO Cloud Integration

75%

REVIEWS

6

Software AG webMethods Integration Platform

70%

REVIEWS

CATEGORY AVERAGE

16

16
15

16

77%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

91%

6

REVIEWS

Data Quadrant Report/ Enterprise Service Bus

Product Feature Satisfaction
Programming Language Agnostic
Delights

MICROSOFT AZURESERVICE BUS

TOP PRODUCTHighlySatisfies
AlmostSatisfies
Disappoints

This section provides detailed information on user satisfaction for each product feature.
Use these pages to dig deeper into areas of particular interest or concern.

Enterprise Service Bus integration is implementable with any programming language.

Standard Feature

31%
46%

23%

77

%

Programming
Language Agnostic

--

16

2

Mulesoft Anypoint Platform

77%

REVIEWS

3

Neuron ESB

75%

REVIEWS

4

CData Arc73%

REVIEWS

5

TIBCO Cloud Integration

71%

REVIEWS

6

Software AG webMethods Integration Platform

67%

REVIEWS

CATEGORY AVERAGE

16

112
15

16

73%

PRODUCTS WITH INSUFFICIENT DATA--

Oracle Service Bus

92%

6

REVIEWS