2020

Volkswagen Group
Retail Spain relies on
Kaspersky Automated
Security Awarenessto train its staff oncybersecurity

Volkswagen Group Retail Spain relies on
Kaspersky Automated Security Awarenessto train its staff on cybersecurity
Volkswagen Group Retail Spain (VGRS) has belonged to Porsche Holding since 2012; Porsche Holding is an
Austrian car distributor that has been part of the Volkswagen AG group since 2011.

The group employs over 1700 professionals and has 53 sites in Spain's major cities,marketing the brands Audi, Volkswagen, Volkswagen Commercial, SEAT, CUPRA and Škoda.
Group of dealerships- Headquartered in El Prat de Llobregat(Barcelona)- Using Kaspersky Automated Security
Awareness

Volkswagen Group Retail Spain sites sell new and used vehicles and offer mechanical,
bodywork, paintwork and spare parts services, all provided to the renowned quality
standards of the brands that form the Volkswagen group, in addition to the guaranteesof each dealer.

The challenge“No matter how many
security measures
we implement in thecompanies, no matter
how many steps suchas external barriers,
services and ethicalhackings we have,the main risk lies
with the users.”
Sergi Mingo, CISO of Volkswagen
Group Retail Spain

Cybersecurity is an important matter in the daily running of VGRS. The company isvery conscious of how important it is to guarantee the security of its systems and thecontinuity of its business processes.
For this reason, VGRS relies on a cybersecurity plan that focuses on three main points:
logical and physical perimeter security, information security and raising awarenessamong employees.
"In order to achieve the objectives of our cybersecurity plan, we have decided toimplement monitoring tools and highly redundant systems," says Miguel Blanco, CIO ofVolkswagen Group Retail Spain.
"However, we realize that all of this effort needs to be supplemented by designing a
Cybersecurity User Awareness plan for all employees to ensure that security bestpractices are followed in the workplace. No matter how many security measures weimplement in the companies, no matter how many steps such as external barriers,services and ethical hackings we have, the main risk lies with the users," adds Sergi
Mingo, CISO of Volkswagen Group Retail Spain.

The Kaspersky solutionAfter evaluating different options for raising awareness and training staff on cybersecurity,
VGRS chose the Kaspersky Automated Security Awareness platform for the task.
Miguel Blanco, CIO of Volkswagen Group Retail Spain, explains, "it is true that
there are different methods for sharing knowledge, but it has been proventhat traditional training programs usually do not succeed in achieving thebehavioral changes and motivation expected. This is why we have opted for theKaspersky Automated Security Awareness platform, as it is a solution that enables
us to set learning objectives and techniques for all levels of the corporate structure."
The Kaspersky Automated Security Awareness platform follows the principles
of educational and psychological research. With this in mind, the different types oflearning activities take place at specific intervals in a way that helps ensure that theuser's skills are not lost over the course of the training and the structure of each lesson
follows natural thought processes. In order to avoid boredom and fatigue, each lesson
lasts up to 15 minutes.
"We think that it is very important for the user to begin the training plan with theexpectation of gaining value-added knowledge and, most importantly, retaining it,"highlights Sergi Mingo.

The benefits
Over 1700

VGRS has carried out the training days in phases. The IT team received the training first,
so that they could offer support to the other teams. The training then extended to theManagers and Headquarters group and, lastly, to the different working teams.

53Sergi Mingo notes that "the Kaspersky solution has helped us evaluate the main
security risks based on user experience and has also enabled us to increase the users'
ability to recognize, avoid and flag potential threats that may endanger the systems ofthe corporate environment."

employees

facilities“Raising awareness byproviding users withcontinuous trainingis the best way to
improve the securityof our corporateenvironments.”
Miguel Blanco, CIO of Volkswagen
Group Retail Spain.

"The Kaspersky platform fully meets our expectations with regard to content and iseasy to run from a management point of view," concludes the CISO of VGRS.

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