MyIllumina: UnifiedOnline Business
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2022 March
M-GL-00862

QUICK REFERENCE GUIDEMyIllumina Customer Ordering

WelcomeWe’ve made improvements to MyIllumina! Within your experience, wehave now included Order Management, eCommerce, and Dashboard.
With our recent release of MyIllumina, we are now able to bring you
continued improvements to your online experience. Please be on thelookout for notifications and communications about new enhancements.
Thank you for being a valued customer!

What Should I Know Before I Start?
To access MyIllumina, you will need a MyIllumina account.

Sign In

Create an Account2

Table of Contents
Process Overview
The improved MyIllumina includes Order Management, eCommerce, andMyIllumina Dashboard.

Checkout
Purchasing Quotes from a different Dept/Lab

4

Purchasing Quotes from the Cart Page and Quick Cart

5

Purchasing Quote from the Order Management Page

6

Create a New Shipping Address / Billing Address

7

Selecting the Shipping Address

11

Selecting Default Shipping / Billing Address as Validated Customer

13

Selecting Delivery Dates

15

Adding Additional Order Instructions

16

Applying Promo Code18

Review Order Page

19

Sharing Order Details

21Tax Exemptions

23

VAT Exemptions

25

Payment Options

26

Selecting Blanket Purchase Orders

27

What Should I Know Before I Start?
• Customers can directly add products to cart without navigating away fromthe cart page through the Add Products widget.
• Customers can add a new shipping address or edit an existing shipping
address from the cart page.

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Purchasing Quotes from aDifferent Department or Lab
Within your Organization
1

Home

Navigate to the Cart page.
1

2

2

Select Purchase Quote widget.

3

Populate the quotenumber in the Quote
Number field.

4

Select theAdd to Cart button.

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Purchasing Quotes from theCart Page and Quick Cart

11

Navigate to the cart page and select theMy Cart icon.

2

Input your quote number in the Enter Quote
Number field and select the Add to Cart button.

3

Alternatively, you can purchasea quote from the Quick Cartfunctionality by populating theHave a Quote? section with thequote number and select theAdd to Cart button.

Home2A

2B

By electing to purchase a quote,products from the quote will be
displayed in the cart. To purchaseadditional products, simply addproducts to the cart and the quoteand additional products will be
displayed in separate sections.

3A

3B
3D

3C

Note: Please contact Customer Care if your quote is not displaying

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Purchasing Quote from theOrder Management Page
1

HomeNavigate to Order Management page.
1

2

3

2

Populate the quote numberin the Quote Number field inthe Recent Quotes section.

4

Alternatively, the customer can add a quote by populating theQuote Number field on the Quotes tab.

3

Select theAdd to Cart button.

4B
4A

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Creating a New Shipping
Address/Billing Address

Home(1 of 4)
1Log into MyIllumina.

2Navigate to the cart.

23

3In the Shipping
section, select theEdit/Change button.

44

Select the Add New
Address button.

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Creating a New Shipping
Address/Billing Address

Home(2 of 4)
5

Populate thefollowing fields:5• Company / Institution• Department /Care Of (Optional)• Address Line 1• Address Line 2• City6• Country

6

Select the Create and Use This Address button.

7

7

Select the Checkout button.

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Creating a New Shipping
Address/Billing AddressHome(3 of 4)8

Select Edit/Change button on the top right-corner ofthe Bill To section.

899Select the Add New Address button.

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Creating a New Shipping
Address/Billing Address

Home(4 of 4)

10

Populate the following fields:• Company/Institution• Department/Care Of (Optional)• City• Country• Address Line 1• Address Line 2• State/Province• ZIP/Postal Code

10

1111

Select the Create and Use this Address button.

Note: Alternatively, the user can select an existing address.

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Selecting the Shipping Address(1 of 2)

Home

1

1Log into MyIllumina.

2

Navigate to the cart.
2

3

3

Select the Edit/Change button situated on
the top-right corner of the Shipping section.

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Selecting the Shipping Address(2 of 2)

Home

4

Select the desired address.

45

5

Select the Use This Address button.

Note: The address gets displayed in the shipping address section.

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Selecting Default Shipping
Address/Billing Address as
Validated Customer

Home(1 of 2)

1

Log into MyIllumina.

22

Add products tothe cart and navigate
to the cart page.

3

3

Select the validated
shipping address.

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Selecting Default Shipping
Address/Billing Address as
Validated Customer

Home(2 of 2)

4

Select the Set as Default
Shipping checkbox.
45

Select the Checkout
button under the Ordersummary section.
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Selecting Delivery Dates
Home

12Log into MyIllumina.

Add the desired products
to cart and select theAdd Items to Cart button.

2A

2B

3

4

Select the Go to Cart
button once the pop-up
message appears.

3

Under the Delivery Options
section, select either of thefollowing options from thedropdown menu:• Earliest Available
Product will ship/deliver as soon
as it is available.
• Request Specific Dates
Product will ship/deliver as soon
as possible but no sooner thanthe dates selected.

4• Single Delivery Day
Product will ship/deliver as soon
as possible, once all products
ordered are available, but nosooner than the selected date.

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Adding Additional
Order Instructions

Home(1 of 2)
1

Log into MyIllumina.

2

Scroll down to the Additional
Order Instructions section ofthe Review Order page.

3

Select This order requires
additional instructions
checkbox to provide
additional instructions.

2

3

If applicable (US and Canada):

4

5

Select the Use FedEx
or UPS Freight Collect
Account checkbox.
Populate the freight number
section with the freightnumber in accordance withany one of the following
Freight Collect Account:45• FedEx
• UPS

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Adding Additional
Order Instructions

Home(2 of 2)
6Select the Place Order button.

6Note: The Use FedEx or UPS Freight Collect Account checkbox
will be selected by default if the freight number is available.

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Applying Promo CodeHome

Execute the following steps to apply
a promo code to the product:

1A

1

2

3

Navigate to the cart page
to select Promo Code from theMore Actions dropdown menu.

Populate thePromo Code field inthe Apply Promocodepop-up window.

Select the Applypromo code button.

1B

2
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Review the Order Page
(1 of 3)

Home

Execute the following steps to review the order page:

1Log into MyIllumina.

2

Add Product to the cart and select the Add Items to Cart button.

2

3

Select the Go to Cart button once the pop-up message appears.
34

Select the Checkout
button under the Order
Summary section.

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Review the Order Page
(2 of 3)HomeContinue with the following steps to review the order page:

5You will be redirected to the Billing & Payment section.

576

6

Populate the Payment Options and Purchase Order
Number under the Payment Method.**(Note: when selecting ‘blanket purchase order’ as an option, all active blanket purchase orders can beselected from the dropdown, removing the need to manually enter a blanket purchase order number)

7

Select the Review Order button under theOrder Summary section.
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Review the Order Page
(3 of 3)

Home

Continue with the following steps to review the order page:
Populate the following fields under the Attention To section:

8• Name• Phone Number

81099

Select the This order requires additional instructions
checkbox to enter any additional information.

10

Select the Place Order button.

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Sharing Order Details
Home

Execute with the following steps to share order details:

1

Log into MyIllumina.

2

Navigate to the Review Order page.
2

3

Populate the Email Address field of the recipients under theShare Details of this Order section.

3

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TAX Exemptions(1 of 2)Home

Execute the following steps to view Tax exemptions:

1

Log into MyIllumina.

2

Add the desired products to the cart.

2

3

Validate the Order Summary
Tax calculation.

3

4Select the Checkout button.

4

Note: This is not applicable for all countries

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TAX Exemptions(2 of 2)

Home

Continue with the following steps to view Tax exemptions:5

On the Billing & Payment page.

5

6

6

Scroll down to select the Tax Exemption
section and select the checkbox.

Note: Upload tax exempt documents by browsing
or dragging and dropping them into the Drag & Drop section.

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VAT Exemptions
Home

Execute the following steps to view VAT exemption:

1Log into MyIllumina.

2

Add the desired products to the cart.

23
43Note: To avail the VAT exemption,
the customer needs to select VAT exempted
validated shipping address.
Specific to the United Kingdom and Italy only.

4

Validate the Order
Summary VAT
calculation.
Select theCheckout button.

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Payment Options(1 of 2)Home

Execute the following steps to select your payment option:

1Log into MyIllumina.

2

Add the desired products to the cart.

2

3

4

3

Add New Shipping Address.

4

Review the Order Summary andselect the Checkout button.

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Payment Options(2 of 2)HomeContinue with the following steps to select your payment option:

5665

Populate the Blanket Purchase
Order Number or Purchase
Order Number in the text field.*(*Note: when selecting ‘blanket purchase order’ as an option,
all active blanket purchase orders can be selected from thedropdown, removing the need to manually enter a blanket
purchase order number)

75

Select the Blanket Purchase
Order, Purchase Order, orCredit Card as a payment
option from Payment Options
dropdown list.

Alternatively, if you’ve selectedthe Credit Card as thePayment option populate theCredit Card details.

65

7

Note: Payment options may vary by your location. Credit card payments
are currently supported in the US, UK, Australia, and Canada.

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Selecting Blanket Purchase
Orders (1 of 2)

Home

Execute the following steps to select Blanket Purchase Order as apayment option during checkout.
1

In Billing & Payment, navigate to the Payment Method section
and select Blanket Purchase Order from the Payment Options
dropdown.

2
1

2

Select your active blanket purchase order from the box theappears and click “Use this Number” (Note: only active blanket
purchase orders with a balance greater than zero will beselectable from the dropdown).

Note: Payment options may vary by your location. Credit card payments
are currently supported in the US, UK, Australia, and Canada.

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Selecting Blanket Purchase
Orders (2 of 2)

Home

Execute the following steps to view or create a request for a Blanket
Purchase Orders for your organization from the MyIllumina Dashboard.
4

Navigate to the MyIllumina Dashboard and scroll down to the“Orders & Quotes” widget. The Blanket PO Balance section will
display a list of active BPO numbers for your organization.**Note: to create a Blanket Purchase
Order, click “Contact Customer Care”
in the widget, and submit the request
form when the ”New Support Inquiry”
box appears.

44A

4B

Note: Payment options may vary by your location. Credit card payments
are currently supported in the US, UK, Australia, and Canada.

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