Sustainable
ResilienceSustainability builds
enduring resilience
Proactive advocacy for sustainability – including enhanced wellbeing, corporate social
responsibility, ethical supply chain management, the prudent use of natural resources andmitigation of environmental degradation – is clearly driving the 21st century global agenda andprompting fitting responses from individuals, organizations and wider society.
Building resilience on an individual, organizational and systemic scale is increasingly
influenced by a perpetual focus on economic, societal and environmental sustainability and its
contribution to maintaining an improved quality of life.
Achieving enduring organizational resilience via sustainability has the potential to be aworldwide force for good. Meanwhile, it can also deliver immediate commercial benefits,advance the circular economy and open up new opportunities for longer term growth.
BSI believes a focus on sustainability is vital to achieving enduring and long-term resilience.
We provide a global process and standards setting framework to support organizations as they
strive to meet the United Nations’ Sustainable Development Goals.
BSI – in its leadership position – helps organizations realise their potential by taking action andadvocating for sustainability, thereby demonstrating leadership that delivers positive impacts
via differentiation and strategic advantage.

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We can amplify your aspirations to create sustainable products via research and development,leverage the sustainability of your existing products to reach new customers and markets, andactively manage your portfolio to address existing trends and sustainability needs.
We connect clients to actions that can guide their approach to reducing waste and achieving
greater resource efficiency, both major contributors to environmental impact mitigation andpositive action to slow climate change.
We also recognize the immediate priorities of some organizations looking for compliance withall relevant legislation. Risk and reputation management is a key building block in achieving
resilience through sustainability.
Whether the driver is competitive advantage, enhanced efficiency or straightforward
compliance, our clients trust us to bring them expertise and innovation founded in our heritageof leading many ground-breaking sustainability initiatives over the last three decades.
Just one measure of this innovation is our flexible approach to customised audits, becoming
the first organization to offer fully remote and immersive audits to overcome the challenge ofachieving excellence at distance. We hold a similar first-to-market pedigree in arenas such as
green finance and the circular economy.
Securing sustainability and enduring organizational resilience requires commitment to acomplex, challenging and focused improvement journey. In support, we offer a diverse portfolioof knowledge, innovation and best practice combined with ground-breaking technology andcutting-edge insight.

BSI: Inspiring trust for a more resilient world.

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Sustainabilitysolutions
designed forany organization
Regardless of your organization’s scale or focus, BSI can work withyou to deliver against your sustainability goals on your journey toorganizational resilience. Whether that’s a commitment to improving
your culture and corporate governance, utilizing resources more
efficiently or reducing waste and your environmental impact –embedding operational, information and supply chain resilience into
your sustainable practices can offer you the greatest potential for
opportunities and growth.
•••••••••

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Circular economy
Climate change
Energy management
Environmental management
GHG management
Pollution management
Sustainable financeWaste management
Water management••••

Bribery and corruption
Business ethics
Health, safety and wellbeing
Human rights and labour
practices• Governance and riskmanagement• Supply chain management• Immersive technology solution

Leveraging your strategic
advantage and leadership
Organizations that were early adopters of sustainability initiatives are well placed to benefit from the market
leadership and strategic advantages this position can offer. We help organizations capitalize on this maturity
via a suite of innovative, unique and multi-dimensional solutions that will enhance brand equity andmarket share.
Whether you’re investing in research and development in sustainable products, leveraging sustainabilityof existing products to reach new customers and markets or managing your portfolio to capture trends insustainability, we have an innovative, diverse offer to support your active advocacy of sustainable resilienceand enable growth in your organization.

BSI: supporting Skanska UK tocut carbon emissions
BSI’s work with Skanska UK to achieve certification for its carbon
management program has helped the construction giant strengthen
its approach to reducing emissions, drive internal buy-in and unlock
added value. Skanska has a long-term strategy for carbon reduction
and in 2018 turned to BSI to help it achieve verification of its carbon
management processes to PAS 2080: Carbon Management inInfrastructure. Our support to formalize its expertise has boosted
Skanska’s confidence in its credentials in the face of scrutiny fromthe media, customers and stakeholders. Working with BSI, Skanska
has extended the PAS 2080 process to its entire supply chain andhas refocused its performance measurement targets on materials
consumed rather than cost.
Conor McCone, Skanska’s UK Carbon Manager, said: “PAS 2080 has
enabled progress beyond just the sustainability team, the standard
helps make very clear the potential benefits of carbon reduction
and how to repackage our offering in a way that clearly sets out
the business and gets key stakeholders on-side. Ultimately, PAS
2080 has pushed us to design better products that provide a morevaluable service for our customers.” PAS 2080 was developed by
BSI in partnership with the Construction Leadership Council’s Green
Construction Board. It provides a consistent framework for evaluating
and managing carbon across the whole infrastructure value chain.

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Enhancing youroperational effectiveness
BSI can also help organizations on the path to sustainable organizational resilience through improved
operational effectiveness, helping them to enhance the value of their products and services.
Our offer supports organizations putting in place a management system or reporting framework. Clarified
by internal, customizable and immersive audits, they are backed up by regular reporting on environment,
health and safety. Benefits include long-term employee development, health and performance, improvedcommercial performance from sustainable products; enhanced management of products through the value
chain; and reduced emissions, enhanced energy efficiency and more efficient use of water, and reduced wastefrom operations.

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BSI: helping to reduce excessive
working hours for a global
footwear producer
BSI supported the supplier of a leading global footwear brand toidentify the cause of excessive working hours at one of its sites,
which the company believed was linked to high worker turnover. BSI
developed and delivered an improvement program that strengthened
critical thinking and problem-solving skills, enhancing management
systems. Over time, we helped the supplier grasp the root causes ofexcessive working hours. Key to that was understanding the drivers
for staff turnover and the creation of a retention strategy. During theyear-long project, BSI provided on-site, online and telephone support
via its Supplier Compliance Manager (SCM) workflow and reporting
platform. The programme reduced annual worker turnover from 18%
to 3%, decreased production defects and rework, and enabled thesupplier to re-establish its control over working hours, improving
employee wellbeing.

Managing risk andreputation management
via compliance
BSI also guides organizations embarking on a plan to achieve enhanced resilience via sustainability wherefirst steps may be to achieve compliance, reduce risk and improve their brand reputation. We have a longestablished heritage of offering environmental compliance services that include environmental management,
pollution, greenhouse gas management and climate change. Our offer also encompasses energy management
compliance; health and safety compliance; business ethics; risk management compliance; and supply chainprocurement. The world’s leading management systems standards – ISO 9001 (Quality Management),
ISO 14001 (Environmental Management), ISO 45001 (Occupational Health and Safety Management),
ISO 27001 (Information Security Management) and ISO 37001 (Anti-Bribery and Corruption) all originatedfrom British Standards.

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BSI: supporting Tata to build asustainable future
The second largest tea company in the world, Tata Global Beverages
has a US$1.4bn turnover and 3,000 employees worldwide. BSI
supports them to place environmental issues at the heart of theirorganization with certification to ISO 14000. Denise Graham, thecompany’s Technical Manager, said: “Certification is sometimes
required by customers in our industry sector, and they show we areserious about following best practice, not just paying lip service
to it. Certification also stands us in good stead with food industry
regulators, as we can prove easily that we’re meeting – exceeding even
– the standards required.” BSI’s support has a positive impact on theiroperation. “BSI provide very clear guidelines and timeframes, making
helpful observations at every stage. They don’t have tunnel vision, andtake a holistic approach.”Introducing the BSI
Sustainability portfolio
At BSI we recognize that many successful organizations have a focus on sustainability as part of their aspirationto achieve long term organizational resilience. With competing demands on resources, our aim is guide you tosuccess in this arena, providing you with relevant solutions that add value.
Our sustainability offer sits within a framework that supports organizational needs while enhancing resilience.
It addresses real-world business challenges, supporting your organization in three key areas of focus:• Operational resilience• Information resilience• Supply chain resilience08

Operationalresilience
Our aim is to support clients to manage risks, achieve business
continuity and increase their business performance. Central to thisis the most important ingredient of any organization – your people.
Our aim in this part of the sustainability framework is to ensure that
BSI helps businesses to find and retain motivated and productive
employees by ensuring you comply with the relevant health and safety
regulations to ensure the wellbeing of your staff. But it is more thanthat, an essential part of your company success is business ethics
and ensuring that you adopt best practice in the areas of employee
relations, inclusion and diversity, human rights and modern slavery.
For businesses to be successful, it is vital we don’t limit anorganization’s improvements to social and human capital alone but
also address environmental concerns. We support you to adopt bestpractice by reducing waste and cost, pollution and emissions to ensure
you achieve your corporate goals and work towards the wider contextof the UN SDGs.
As BSI continues to innovate and galvanize best practice, we havedeveloped new standards that help drive new business models,such as the circular economy, to allow new opportunities for income
through moving from product to service models and reducing
businesses’ impact.

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Information
resilience
Information is essential to any business – increasingly so in our digitaland connected world. Greater use of information and its deployment
in knowledge is helping businesses improve and increase success.
BSI aims to support you to ensure your data is secure by enhancing
the resilience of your information systems, which play an essential
role at all levels of society from our cities to our buildings and theircomponents, ensuring we make informed decisions about supply
chains, through to protecting the confidentiality of patients in thehealthcare sector. Loss of trust in systems security brings wider risks
and can also dissuade potential investors and undermine confidence
held by your stakeholders and shareholders.
By looking at more efficient models we can reduce the need for travel
and carbon emissions. Video conferencing became the norm during
the pandemic lockdown of 2020 and is likely to continue to be asolution to overcome travel limitations. The adoption of autonomousvehicles will be transformative in global supply chains but will require
enormous computing resources, which will need to be reliable andsecure. Designing products with ‘upgradability’ in mind will improve
productivity and build resilience.
Leveraging IT for the improvement of society, humanity and theenvironment will require collaboration and co-operation among
competing businesses to share information while tokenisation and theuse of blockchain technology will help to provide an uncompromised
source of information. Affordable and clean energy relies on
automation and existing systems continue to be at risk of cyberattacks, making the protection of critical infrastructure a priority.

10Supply chain
resilience
Today’s business efficiency is heavily reliant on effective supply chains.
The 2020 global pandemic prompted a supply chain management
sense-check, forcing organizations to re-think the just-in-time era ofminimal stock holdings and distanced production.
BSI’s expertise and thought leadership can help you anticipate global
shifts in strategy and inform your vision for sustainable sourcing. Oursolutions include the mapping of supply chains, streamlining themand enhancing transparency. We can guide the development of ethicalsourcing policies, encourage collaboration and help address worker
pay and conditions issues.
Against the backdrop of these essential performance measures, BSI
has a comprehensive series of standards, guides, training, consultancy
and assurance solutions that represent the most extensive in themarket. Our offer is built on the very best industry knowledge tosupport improvement on your sustainability journey.

11Why choose BSI?
The unique combination of knowledge, auditing, certification, testing, training and consulting enables BSI to support
high-performing, resilient organizations to realize their sustainability potential by increasing their positive impact on
individuals, organizations and society.
Our Royal Charter gives us unique heritage as a world-renowned standards originator. Our position as the world’s
first National Standards Body perfectly positions us to help organizations make excellence a habit while protecting
prospects for future generations. We equip organizations to be competitive, environmentally proactive and sociallyresponsible.
BSI has been developing word-leading standards for over 100 years and continues to break new ground. Our blendof heritage and newness makes us unique – we are the only organization that offers such a powerful combination ofinternal expertise, international reach and innovation.
Our global team of experts facilitate creative ways to support clients, helping them define their needs and develop
scalable solutions that are fit for purpose.
Our work is further strengthened by BSI’s knowledge-based tools, intelligence and best-in-class standards andmethods.
We provide a comprehensive range of organizational improvement solutions comprising our standards service,auditing, certification and training, consulting practices and compliance software.
Our greatest contribution to sustainable development is through the work we do with others. We continue to play aleadership role in the development of standards related to sustainability.

Why choose BSI?
In 2019 we published the following standards:
ISO 14090 (Adaptation to Climate Change), the world’s first standard in this important area;
PAS 2030, PAS 2031 and PAS 2035 (Framework for the Installation of Energy Efficiency Measures in ExistingDwellings) in support of the Government’s ‘Each Home Counts’ initiative;
BS 67000 (City Resilience) with support from the World Bank, UNISDR, UN Habitat, OECD and representatives
from UK cities, to help protect critical resources, create and sustain opportunities for enterprise and empower
individuals, communities and places to adapt and prosper; andISO 27701 (Privacy Information Management), a new standard to help organizations manage operational controls
in the new era of privacy, regulatory and compliance requirements such as the EU General Data ProtectionRegulation (GDPR).
We also updated ISO 22301 (Business Continuity Management) to reflect the latest thinking in this area.
BSI is leading new standard development in the areas of sustainable finance and decarbonization in collaboration
with the UK Government and other stakeholders.
We enjoy a unique position, working with our clients to help them further their own contribution to the UN SDGs,
offering assurance, regulatory and consulting services relating to important standards such as:
BS 8001 (Circular Economy)
ISO 50001 (Energy Management)
ISO 14064 (Greenhouse Gas Verification)
ISO 26000 (Social Responsibility)
ISO 24000 (Sustainable Procurement)
ISO 20121 (Sustainable Events)
ISO 37122 (Sustainable Cities and Communities)
This rich portfolio of standards and our related services and solutions to clients particularly underpin SDG 17(Partnerships for the goals) as well as, ultimately, many of the individual SDGs.

BSI/UK/1844/SC/0920/EN/GRP

bsigroup.com

As an accredited certification body, BSI Assurance cannot offer certification toclients where they have also received consultancy from another part of the BSIGroup for the same management system. Likewise, we do not offer consultancy
to clients when they also seek certification to the same management system.