tesa SE: Our responsibility – Our commitment
2014 ReportA living tradition of responsibility

Ban Ki-moon, Secretary-General of the United Nations (World Economic Forum)

Global Compact
January 31, 2001 at the World Economic Forum in Davos: The then UN Secretary-General, Kofi Annan,
calls upon internationally operating companies to actively respond to the challenges of globalization.
His vision: A global pact with universally applicable social and environmental principles.

Companies from over 140 countries, international employees’
associations, civil society groups, governments and UN organizations have now joined the Global Compact. Under the patronage of presiding UN Secretary-General Ban Ki-Moon, the world’s
largest corporate citizenship initiative continues to grow. The
pact’s ten underlying principles in the areas of human rights,
labor standards, environmental protection and fighting corruption
have long been part of tesa’s corporate values. The membershipof tesa in the Global Compact underscores this lively tradition.
tesa SE’s entire commitment is based on a continuous improvement process. In the current progress report for 2014, tesa provides insights into the development of its activities and projects– with regard to the ten principles of the UN Global Compact andits corporate responsibility strategy.

The ten principles of the UN Global Compact
Principle 1: 	Businesses should support and respect the protection of internationally proclaimed human rights;
andPrinciple 2:	make sure that they are not complicit in humanrights abuses.
Principle 3: 	Businesses should uphold the freedom of association and the effective recognition of the right tocollective bargaining;
Principle 4: 	the elimination of all forms of forced andcompulsory labor;
Principle 5: 	the effective abolition of child labor; andPrinciple 6: 	the elimination of discrimination in respect of
employment and occupation.
Principle 7: 	Businesses should support a precautionary
approach to environmental challenges;
Principle 8: 	undertake initiatives to promote greater environmental responsibility; andPrinciple 9: 	encourage the development and diffusion ofenvironmentally friendly technologies.

Principle 10: 	Businesses should work against corruption in all its
forms, including extortion and bribery.

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2014 Progress Report
As a member of the United Nations Global Compact, tesa has
undertaken to provide an annual report documenting the progress of its activities and measures. This serves the purpose ofengaging in regular dialogue with the environment and documenting the projects in which tesa is implementing and reinforcing the ten principles of the Global Compact in the company. The
2014 Progress Report will give an overview of tesa’s global commitment in the areas of human rights and labor standards, environmental protection, fighting corruption, and society. tesa traditionally pursues a sustainable approach that ensures both continuity and a constant improvement process.

With more than 50 affiliates around the world, countless projects
form part of these efforts. For this reason, this report is limited toan exemplary selection of current activities and measures. Since2008 tesa has been publishing an online version of the Progress
Report, which not only makes it more easily accessible, but also
allows for regular updates. More information about the topics
of products, the environment, employees and society can also
be found in the “Responsibility” section of the tesa website at:www.tesa.com/company/responsibility.

Declaration of support
A member out of conviction

Human rights and labor standards
The human factor for success

Mandatory values and sustainable business policies are
traditionally the prerequisites for the economic success of
tesa SE, which is based in Hamburg, Germany. >> Page 4

The defining topics in 2014 included a culture of feedback
and dialogue, employee training and qualifications, as well as
occupational health and safety. >> Page 5

Environmental protection
Consistent further development

Compliance and fair competition
Integrity and proper conduct

All tesa locations have very high environmental standards.
tesa is constantly evolving beyond this high level.
>> Page 11

tesa pays strict attention to compliance with laws andguidelines. A central coordination office bundles together all
associated processes and activities. >> Page 16

tesaconnects
Social commitment
A strategy with regional facets
In 2014 tesa set a new course for its social commitment.
“tesa connects” makes it easy for employees to play ameaningful role. >> Page 173

Declaration of Support“Responsibility has a tradition at tesa:
We see it as an important investmentin the future.”
Thomas Schlegel, CEO of tesa SE

tesa SE is one of the world’s leading companies in the self-adhesive technology segment. Our successful development is associated with innovations, quality and technological progress. The
assumption of responsibility is one of the supporting pillars forour activities. We underscore this tradition of a sustainable business policy through our membership in the United Nations’ Global Compact.
The construction of our new corporate headquarters with anadjoining research and technology center continued unabated in
2014. As planned, 850 employees will this year be provided witha new professional base in Norderstedt, just outside Hamburg.
While we are currently distributed across several buildings, thiswill give us the benefit of working in close proximity. This will havea positive impact on our business processes, flexibility and competitiveness, as well as proving advantageous in terms of collaboration and our good corporate culture. To enable employees tofollow the progress of our construction project “one tesa,” wearranged field trips as part of numerous communication measures in 2014. The enthusiasm was tangible during tours, a summer party and our Christmas celebration. We also used the past
year to develop concepts for important social benefits – including
our ultra-modern gastronomy area and an extensive range ofsport and health offerings.
In the current reporting year, we have introduced a new Corporate Citizenship program and sharpened the profile of our social
commitment through the four pillars “helping, donating, supporting, protecting.” The “tesa connects” approach makes it easy for
employees worldwide to volunteer for the benefit of society. At
the same time, the core tesa competencies and strengths arereflected: its inventiveness and spirit of ingenuity, orientation
towards solutions, practical aid and team spirit. In 2014, employees got involved in neighborhood projects, collected donations,filled children and young people with enthusiasm for science andtechnology, and helped to protect the environment and nature.
Both in Germany and in our international affiliates, the level ofcommitment in 2014 was much higher than in previous years.
One of the reasons for this was almost certainly because employees were able to make their own wishes known in advance.
Binding targets as well as both small and large measures have inrecent years ensured that our production locations worldwide

have very high environmental standards. We continued this commitment in 2014 and pressed ahead with the introduction of energy management systems. Through these, we can check andmanage our energy consumption even better. In the tesa plant in
Offenburg, an ultra-modern system for trigeneration went into
operation in the current reporting year, enabling us to generate
our own power from gas, waste heat and cold, and to protect
the environment. The installation of another system is planned in
the tesa plant in Hamburg for 2015. We are also ensuring continuous improvement at product level. Not only are we focused on
our own environmentally friendly offers like the tesa ecoLogo®
range, we are also taking increasing note of the entire lifecycle ofour product solutions, including detrimental environmental impacts arising outside our own company.
To improve the satisfaction of our staff even more, we make surethere is a good feedback culture. Open and honest dialogue
between employees and managers was again encouraged in2014, and mutual trust was strengthened. The employee development and feedback meeting introduced in the previous year
was consistently continued. In addition, management teams andemployees made agreements for further improvements in 15
workshops. Their implementation will continue in 2015. We haveagain devoted ourselves to the topic of management through further measures. We are also offering employees more opportunities to familiarize themselves with other areas of work – particularly in production. Such projects are intended to create an understanding of internal relationships and dependencies. We werealso able to expand the further education program in 2014. One
focus of this was our training program for employees from Research and Development, Sales and Marketing.
Further information about the topic of responsibility at tesa canbe found on tesa’s “Responsibility” page on the Internet:
www.tesa.com/company/responsibility
In the future tesa will continue to pursue its sustainable business
policy in keeping with the UN Global Compact.

Thomas Schlegel
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Human rights and labor standards
The human factor for success
People – employees as well as customers and suppliers – arethe foundation for the success of tesa’s business. For this reason, tesa believes it is just as important to respect and support
international human rights as it is to have impeccable working
standards. tesa has made a full commitment to this in an internationally applicable tesa Code of Conduct and in the global tesa
Purchasing Charter for collaborating with suppliers. The substance of the behaviors and rules associated with these measures were also an integral part of numerous employee training

and qualification measures in 2014. In the area of occupational
health and safety tesa was once again able to continue the positive trend of previous years. tesa’s reportable number of accidents is considerably lower than the industry average. The topic
of compliance was an item on tesa’s agenda once again.
Amongst other things, tesa carried out a risk analysis, documented the results precisely and derived measures where necessary. Issues relating to antitrust law were examined afresh intraining sessions and regular communication measures.

Code of Conduct
Mandatory rules of conduct

Purchasing Charter
Minimum standards in strategic purchasing

The tesa Code of Conduct defines clear values and behavioral
guidelines for all employees of the tesa Group. Its content is an
integral part of workshops and training programs. >> Page 6

A standard process is used throughout the group to qualify,
evaluate and develop suppliers. This allows tesa to ensure its
mandatory minimum standards around the world. >> Page 7

Employees
Continuing education and corporate culture

Occupational health and safety
A low number of accidents

tesa’s employees are the most important capital for securing
its success. tesa’s corporate culture and targeted support
initiatives take this fact into account. >> Page 8

Thanks to high standards and preventative measures, the rateof reportable accidents was once again significantly lower than
the industry average in 2014. >> Page 10

5Human rights and labor standards

Code of Conduct

The tesa Code of Conduct defines values and clear behavioral guidelines.
Its content is an integral part of workshops and training programs.

Mandatory rules of conduct
Respect, honesty, trust, tolerance and integrity – these principles
of business activity have not only made tesa successful in thepast; they also guide tesa now and will continue to do so in the
future. The associated behavioral rules have been laid down in a
globally binding Code of Conduct. As in previous years, tesa
continued to reinforce the content in 2014 by using various communication and training measures.

The Code of Conduct establishes tesa’s most importantprinciples in a total of six subject areas:
1. Compliance with legal regulations
tesa conducts its business lawfully and strictly complies with thelaws of the countries in which it operates.

2. Fair competition
tesa does not obtain any market advantages through unfair or
illegal practices.

3. Protection of tesa assets
With its rules and criteria, the tesa Code of Conduct, which isderived from tesa’s corporate values and the ten principles of the
UN Global Compact, provides clear orientation. It boosts confidence in the performance and integrity of the tesa Group. Regardless of their position or function, tesa expects all employees
to stand by its ethical principles and to act consistently based onthem. As role models, our managers exemplify the rules of conduct and actively communicate them. Since the Code of Conduct was introduced, all managers have been required to complete a web-based training program. tesa also provide all levelsof management with presentation materials to support them inthe ongoing communication process with employees. To ensurethat this issue is permanently present, the Code of Conduct isalso an integral part of tesa’s orientation seminars for new employees, management training programs, the “Sales Qualification
Program” for employees in sales, and tesa’s Management Development programs for managers and junior managers.

tesa is careful with the proprietary information, assets and resources of the company.

4. A socially acceptable working environment
tesa guarantees a socially acceptable, safe and motivating working environment. tesa strongly opposes child and forced labor,
discrimination and the like. tesa also expects the same from its
business partners.

5. Personal integrity
tesa fosters a high degree of personal integrity and fairness
among its employees and avoid situations in which personal
interests conflict or could conflict with those of the company.

6. Social commitment
tesa takes its responsibility for future generations seriously andstrives for sustainable development in all relevant areas – economical, ecological and social.

The tesa
Code of Conduct

Download„Code of Conduct“6Human rights and labor standards

Purchasing Charter

Standard criteria are used at all locations to qualify, evaluate and develop suppliers.
This allows tesa to ensure its mandatory minimum standards around the world.

Minimum standards in strategic purchasingtesa is convinced that sustainable, responsible action must extend beyond the confines of the company itself. For this reason,
its internal rules of conduct have long applied for collaborations
with suppliers around the world. In order to provide a standard
framework for its internationally applicable minimum standards inthe areas of human rights, labor standards, environmental protection and fighting corruption, tesa’s strategic purchasing division adopted the tesa Purchasing Charter in 2008. As a resultof the terms and conditions of contracts, suppliers make a binding commitment to act in accordance with the ten basic princi-

ples of the UN Global Compact. In its collaborations, tesa strives
towards long-term strategic partnerships and a continuous improvement process. This includes mutually agreed goals andtheir verification as well as site visits and certification in accordance with the environment and quality standards ISO 14001 andISO 9001.

Download„Purchasing Charter“

Employees

tesa’s employees are the most important capital for securing its success.
The corporate culture and targeted support initiatives take this fact into account.

Quality and corporate culture
The commitment and expertise of tesa’s employees form thebasis for its worldwide success. tesa promotes trust between
employees and management, encouraging every individual toshow responsibility and initiative. Important components of tesa’s
future-oriented HR policy include the targeted training of qualified
employees, continuous further education and a very diverse
range of offers to actively support the well-being of employees.
7Human rights and labor standards

A culture of feedback and dialogue
In 2013 tesa conducted a survey amongst employees at its
Hamburg headquarters under the motto “tesa wants to know”– supported by the independent institute “Great Place to Work”(GptW). The result was a very good showing for tesa, with ascore in the upper bracket. In order to improve satisfaction levels
even more, tesa held 15 workshops with management teams
and employees in 2014. As part of this, all functions reachedagreements on further improvements. The extent to which these
are taking effect will be examined in a new employee survey,
which will be carried out following the move into the new tesa
headquarters (fall 2015). In fall 2014 tesa’s Hamburg factory also
examined the satisfaction levels of its workforce: 380 employees(72 percent) took part, providing feedback and ideas that are
now being evaluated by market research institute TNS Infratest.
A result had not yet been established when this progress reportwent to press.
In order to further enhance the open dialogue between employees and managers, tesa introduced a redesigned employee development and feedback meeting in 2014. This creates a foundation for mutual trust: Both parties – the employees and managers– are equally given the opportunity to provide each other withconstructive feedback, to learn about each other’s expectations
and to take an active role in developing the collaboration. In 2014
both managers and employees had the opportunity to refresh
their knowledge about the most important themes for successful
negotiation in short workshops.

tesa factory, Hamburg
tesa’s factory in Hamburg is also reinforcing the feedback anddialogue culture with a number of different measures. It has already seen the successful implementation of line training and the“Open Production” project, for which employees gather practicalexperience outside their normal area of activity. Temporary deployment in different production areas is designed to create acomplete understanding of the manufacturing process, strengthen cooperation and drive forward improvements. As anotherfeedback tool, managers in tesa’s Hamburg factory use “praise
cards” to reward employee’s achievements. The written word
expresses appreciation, enhances dialogue and reminds em-

ployees that they are part of a greater whole. Another successful
measure has been the “Orientation Stop”, with which managers
are evaluated by their employees using a points system. This tool
is mandatory for all managers, helping them reflect on their own
conduct, and aims to aid the development of a better tomorrow.
Future cooperation was also a theme in 2014 at the annual “tesateam training” more than 500 employees. Under the guidance ofthe relevant managers, in the current reporting year employees
focused on overarching expectations – with real-life relevanceand open discussion rounds. Part of the training also involved alook back at past events on the subjects of safety in the workplace, quality and management.

Intensive management at tesa
tesa’s HR division offers a special training concept specificallydesigned for junior management talent. Among other things, the“Intensive management at tesa” training course focuses on respectful dialogue between managers and employees. The goal isto prepare participants for future challenges by sustainably positioning issues such as appreciation and recognition as the foundation for a good management culture. In 2014, 29 up-and-coming managers underwent training.

Human resources planning and training
Succession planning and talent management are important tools
in strategic human resources development. The aim is to build
up expertise for important key positions promptly and systematically on an international level. In 2014 tesa successfully continued
its work in both areas and introduced supporting software. This
corresponds with current data protection legislation and helps
tesa to manage all the necessary data for the identification ofsuitable candidates securely. This measure means that all regions can now participate in the corresponding processes andcan thus set the course for the future. On this basis all necessary
standards are being further improved and harmonized step by
step.

Targeted continuing education
Ongoing investment into the targeted qualification of employees
is part of tesa’s corporate strategy. In line with this, the current
reporting year was once again marked by wide-ranging meas8

Human rights and labor standards

ures. The “Sales Qualification Program” was continued with great
intensity in 2014, with a total of 115 training courses held. In theprocess, around 1,170 employees participated during 320 daysof training. tesa offers three separate specialist programs with afocus on the areas of sales, marketing, and research and development. In addition to basic qualifications for new employees,
the “Sales Qualification Program” includes special formats thatare specifically tailored to the needs of individual business areas.
One example of this is the sales program with a combination oftechnical training and sales skills.
In addition, eleven training courses were held in our “tesa Purchasing College” in 2014. This fairly new program for international purchasers comprises custom-made training sessions inwhich participants acquire wide-ranging knowledge of cooperation spanning different countries and functions in line with global
standards. The current reporting year saw 110 trainees take part.
In future, tesa plans to open up the training courses to employees in different roles involving individual purchasing. tesa is thus
catering to the growing demand for open training courses, ofwhich 50 already took place in 2014. During the current reporting
year, 340 colleagues took part in presentation or project management training – a substantial increase on the previous year. In
2015 tesa plans to react to the increasing need for language andIT qualifications by incorporating corresponding offerings into theoverall program.

Health and well-being
Health and well-being are important to tesa. This is reflectedacross the company: Thanks to the low membership fees, manytesa employees and their family members stay in shape at theBeiersdorf sports association. Hamburg’s fourth-largest company sports association offers over 40 sports. The parent company’s offerings promoting health in the workplace are also quite
popular, and the same is true for the health and sports offeringsat other locations.

cepts for the sport and exercise sector as well as the future company restaurant. The latter will focus on fresh preparation, regional products, and balanced and healthy nutrition. In addition,a team was formed to come up with a new health management
concept for tesa Germany. Its members include experts from thecompany’s medical service, the social counseling team, theworks council and the disabilities representation.
The activities of the “Health” working group at tesa’s Hamburg
factory were guided by the motto “Gesund im Team”, or “healthy
within the team” during 2014. The annual program included various courses in the factory’s own gym, soccer and volleyball tournaments, team events and a special nutrition program in thefactory canteen. In addition, health checks were carried out incooperation with the company’s medical service. Over 250 employees underwent checks on their current fitness and the healthof their hearts and other physical functions, and received individual advice. Other campaign days for checks or new analyses arein the planning stage.
Company culture plays a key role in the well-being of employees.
tesa’s Offenburg factory was once again rewarded for its exemplary actions with the HR Management Award for the topic of“New Work” in 2014. This was in recognition of pioneering work
models for various different phases of life, for example the “parent-and-child” office and “57 plus”. Efforts like this not only makework and family life more compatible, but also offer older employees the chance to reduce their weekly working hours without
a substantial loss of income.

After the move into the new tesa headquarters in Norderstedt(fall 2015), employees will also be able to choose from a broadoffering of health and fitness outside of the Beiersdorf network.
tesa laid the foundations for this during 2014, developing con9

Human rights and labor standards

Occupational health and safety

The health and safety of employees is a top priority at tesa, which places the emphasis
firmly on prevention with high standards and targeted measures.

A low number of accidents
Prevention is the best form of protection from injuries andwork-related health risks. As in previous years, tesa’s global accident rate of 4.0 accidents per 1,000 employees was significantly
below the industry average of 14.5 percent as stated by the German employers’ liability insurance association. This shows thattesa is on the right track with its high safety standards, occupational health measures and training programs.
The Occupational Safety Guidelines, which are based on theinternational standard OHSAS 18001 (Occupational Health and
Safety Assessment Series), apply for all tesa locations aroundthe world. When it comes to safety, tesa regularly raises employee awareness of the issue worldwide – including with training
courses on conduct conducive to health and safety, preventing
explosions and fires, fire extinguishing drills, detailed operatingprocedures for all production facilities, and targeted training.
Internal processes significantly contribute to reducing hazards
and risks. These are based on a combination of systematic hazard identification and risk assessment, employee responsibility,
and a continuous improvement process, which includes all par-ties involved. The foundation for targeted solutions and appropriate risk reduction is the so-called STOP principle, which outlines
four categories: substituting, technical, organizational and personal. This way, measures can be categorized and evaluated.
In order to ensure that its high demands for occupational healthand safety measures are consistently pursued and implemented,
tesa involves the Occupational Health and Safety department in
the planning of new plants right from the beginning. Here thefocus is on the early identification and elimination of potential
risks. tesa’s safety standards are thus already incorporated into
the drafting of specifications. The whole construction and manufacturing process is accompanied by regular status enquiries.
Even before a new plant is handed over, all the important location details are checked directly in situ in a “Factory AcceptanceTest”. Then a “Site Acceptance Test” is carried out before theplant eventually begins production. This test involves additional
checks on all safety-related functions, with optimization measures taken where necessary.

10Environmental protection
Global initiatives
Leaving an intact environment for subsequent generations is oneof tesa’s stated corporate goals. Since 2001 tesa has been consistently pursuing the establishment of its own environmental
management system. It is the global production sites, above all,that have contributed to tesa regularly exceeding its ambitious
goals. Since the beginning of the program the output of volatileorganic compounds (VOCs) has been significantly reduced. In
addition, there have also been significant reductions in the consumption of solvents, CO2 emissions and generation of waste. Alltesa production sites are certified according to the international
environmental standard ISO 14001.

over three years, tesa has been active in the do-it-yourself sector
with corresponding offerings.

The common “green thread” throughout tesa is based on a precautionary approach: tesa promotes the international exchange
of information between its environmental experts and actively
takes the initiative. Part of this strategy is the development oftesa’s own production technologies, which enable it to manufacture without the use of solvents. In addition, tesa is increasingly
pursuing its commitment at the product level: With the ecoLogo®
sub-brand, tesa now offers a full range of eco-friendly products
for the office sector, which is being expanded continuously. For

Of course, tesa also abides by minimum standards and legal
requirements in all areas in which it is involved. In order to correctly implement the different countries’ laws, rules and regulations, which can sometimes vary, tesa has employees who arefamiliar with local legislation and can ensure compliance at all of
its production sites. tesa has defined its position in globally binding environmental guidelines. These guidelines dictate the standards for the company’s actions to all employees and are meant
to further raise environmental awareness. Resource-conserving
production processes are just as important as environmentally-friendly products. tesa sets specific environmental goals andconsistently pursues them to make sure that it lives up to its
commitment. The monitoring of key figures as well as regular
audits at the relevant production sites help in this endeavor. In
these audits, tesa assesses whether process procedures andregulations are being correctly adhered to. Where required tesa
makes corrections and introduces measures for continuous improvement and to ensure the utmost efficiency in the use of resources.

tesa environmental program
Corporate environmental protection

Climate protection
Raising awarenessDefined areas and specific projects are the key to tesa’s
successful environmental program. All tesa locations aroundthe world have high standards. >> Page 12

tesa enacts climate protection measures on its own initiativeand responsibility in order to leave an intact environment for
subsequent generations. >> Page 13

Saving resources
The efficient use of raw materials

Environmentally friendly products
Consumers benefit from tesa

The efficient use of raw materials and resources is important to tesa in terms of a sustainable business policy.
>> Page 14

Sustainably produced goods like the tesa ecoLogo® range
protect the climate. The winners? People all over the world.
>> Page 15
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Environmental protection

tesa environmental program

Specific areas of activity and clearly defined projects are the key to tesa’s successfulenvironmental management program. All tesa locations have very high standards.

Corporate environmental protection
tesa has taken the initiative and responsibility to engage in preventative environmental protection measures. Alongside the minimization of CO2 emissions, the reduction of energy consumption
is a key focus of its environmental management program. In thelast few years the greatest strides have been made thanks tostate-of-the-art technologies and new, patented tesa processes.
In addition, a number of smaller measures also made a big impact in 2014.
In the future, tesa will continue to do everything in its power tomaintain high standards and to continue improving with reasonable measures. In order to further optimize the environmental compatibility of its products, tesa uses the so-called life-cycle analysis
method, which helps to identify adjustment points that represent
significant ecological value-drivers in the life-cycle of individual
products. On this basis, tesa is able to check whether there are

more environmentally friendly alternatives to individual productcomponents or elements of packaging. Another important aspectof tesa’s environmental commitment is energy consumption.
Here the company is focusing on introducing energy management systems that will enable ultra-modern energy monitoring.

Environmental program:
Goals achieved between 2002 and 2014
Energy use -21 percent

CO2 -16 percent

Solvent use -35 percent

Waste -65 percent

VOCs 

-91 percent

Highlights, key figures and successes of the tesa environmental program

2002

In
the tesa plant in Offenburg put an eco-friendly production system for the solvent-free manufacturing of masking
tape into operation. That was just the beginning: Today over 60
percent of the plant’s entire production takes place without solvents.

2005

In
tesa received the B.A.U.M. environmental prize andthe “Responsible Care Prize” for the consistent and successful
development of a holistic environmental management system.

2006

In
, five years after launching its environmental program,tesa saw positive results from successfully reducing the amountof energy and solvents consumed.
A second environmental program was agreed for the period

2007 and 2012

between– with a focus on reduced emissions of volatile organic compounds, also known as VOC emissions.
12Environmental protection

2007

In
an innovative system for heat recovery at the tesa
plant in Offenburg considerably reduced energy consumption.

2009

In
tesa reported significant advances in the emission ofvolatile organic substances. VOC emissions were down 50 percent compared to 2001. One year later the figure had already
dropped to 58 percent.

2010

In
, the tesa plant in Hamburg installed a new, state-ofthe-art ventilation system. That same year the technology centerat tesa’s headquarters in Hamburg received funding from theHamburg Authority for Urban Development and Environmental
Affairs to modernize the technology in the ventilation system andits control unit. The first tesa ecoLogo® products also started
conquering the office supplies market.
In

2011 tesa succeeded in making a technological break-through at the plant in Hamburg. The globally unique and patented ACX technology enabled the eco-friendly production of double-sided acrylic adhesive tapes for high-strength permanentadhesive bonds.

2013

In
, tesa introduced an energy management system at
its German production sites to sustainably reduce energy consumption and CO2 emissions even further. The “Green Car
Policy” was launched that same year. Low-emission cars are set
to significantly reduce the CO2 emissions of the entire fleet froman average of 161 to 140 grams per kilometer.

2014

In
tesa’s Offenburg factory began operating a CCHP
(combined cooling, heat and power) system for environmentallyfriendly in-house power generation. The German production sitesof Hamburg and Offenburg are each implementing an ultra-modern
energy monitoring system as part of their energy management.

Climate protection

Eco-friendly production processes and measures to raise awareness among employees
are part of tesa’s commitment to climate protection.

Small things can make a big difference
In addition to eco-friendly production processes and other measures that the company uses to keep up with the latest technology, tesa’s commitment includes raising the awareness of its employees. Not only are they familiar with ongoing operations, atthe same time they also help save energy and reduce costs
thanks to their knowledge and ideas. In 2009 this process was
initiated in an exemplary manner at the tesa plant in Offenburgwith the “Active Environmental Protection through Reduced
Waste and Energy Use” project. According to the motto of “smallthings can make a big difference”, this site was successful again
in 2014. Amongst other achievements, the plant saved around
1,180,000 kilowatt-hours of energy, for example through themodification of an electron radiation hardening system, which isused for the cross-linking of adhesives, or through the incorporation of a reverse osmosis system for water processing. The high-light came in July 2014 with the activation of the first CCHP
(combined cooling, heat and power) system for environmentallyfriendly in-house power generation. Power generation using gas,
waste heat and cold saves the factory 3,600 tons of CO2 every
year. After Offenburg, the installation of another CCHP system intesa’s Hamburg factory is planned for 2015.
As part of the international tesa environmental management
system, production sites have been implementing successfulenergy-saving projects for many years. The current reporting
year was marked by the introduction of an energy management
system at the German production sites. Both in Hamburg andin Offenburg, ultra-modern energy monitoring systems were
installed. The certification of the fully implemented energy
management systems in line with ISO 50001 will take place in
2015.
13

Environmental protection

Saving resources

tesa handles raw materials and resources efficiently. Environmentally friendly technologies
and good waste management are deemed important.

Responsibility begins in the mind
Life cycle analysis

Waste management

A great deal of environmental pollution is caused outside one’s
own company while manufacturing products. For this reason, in
the future tesa will focus more on the entire life cycles of our
products – from the extraction of raw materials to the materials
used, production and transport, and disposal after their use.
With the help of the so-called life cycle analysis method, tesa will
determine the parameters that affect the ecological footprint of
its products. The goal of this life cycle analysis is to discover thebest options – not just in-house at tesa, but always in collaboration with suppliers and service providers.

The production of any good involves the generation of waste.
In order to reduce this in a sustainable manner and to protect
the environment and resources, tesa conducts regular training
courses to ensure that all those involved are conscious of theneed to avoid unnecessary waste and to recycle appropriately.
In addition, tesa is constantly seeking new technical solutions
and cooperation partners to allow it to maximize recycling
efforts.

Environmentally friendly manufacturing processes
Efficient handling of raw materials and resources led to ecological and economical improvements again in 2014. The consistentuse of the globally unique production plant for environmentallycompatible manufacturing of double-sided acrylic adhesive
tapes, housed at tesa’s Hamburg factory, had a positive effecton energy consumption. The technology known as ACX is notable for the extremely efficient extraction of emissions, among
other things. Compared to conventional processes, this leads tothe following environmentally relevant savings:

Use of organic solvents:

approx. -55 percent

Disposal of organic solvents: approx. -89 percent

Processing water requirement: approx. -100 percent

The “Reduction of Waste and Energy Consumption” project,launched in tesa’s Offenburg factory in 2009 and continued eversince, has put forward some impressive results. For example, theimprovement of a measuring system in the tapes coating plant
H12 helped to stabilize the regulation of the adhesive application.
This leads to annual material savings of 550,000 m², which corresponds to the size of around 77 soccer fields. Most ideas
come from the employees themselves. Bold communication
measures in combination with an incentive system in the form of
a variable bonus have led to the proactive introduction and implementation of these suggested improvements. With numerous
other measures, the employees have brought about positiveeffects in line with the motto “ideas not waste”. The key to thesuccess was and is people’s own conscientiousness. This issomething tesa’s Offenburg factory aimed to strengthen in 2014,
for example with its Waste and Energy Day: To great effect, thewaste remaining after one day of production was “exhibited” –20 tons of waste, five 1,000-litre containers, ten 200-litre containers and a whole load of piled-up palettes. The aim is to further
reduce the waste generated.
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Environmental protection

Commitment at the product level

Products for conserving energy and sustainably produced goods help to protect the climate.
The winners? People all over the world.

Consumers benefit from tesa
For quite some time, tesa has been consistently applying its environmental commitment at the product level. Consumers areoffered eco-friendly solutions, including the tesa ecoLogo®
range, which is being expanded on a regular basis. Solvent-freeadhesives and the use of primarily organically derived or recycledmaterials and packaging are the main environmental advantages.
The environmentally friendly products have won prizes on multiple occasions in the last few years. In 2014 the range was further
expanded: At the Paperworld exhibition tesa presented the new
Smart ecoLogo® desk tape dispenser to the industry. The dis-penser meets high standards with regard to the environment,with casing made from 100-percent recycled plastic. In addition,
the solvent-free, odour-free tesa® multipurpose glue was given a
new bottle made from 80 percent recycled plastic, and was integrated into the range.
tesa also now carry a “green” ecoLogo® range in DIY and home
improvement stores. There consumers can also find products
such as tesamoll® for sealing gaps around windows and doors
as well as tesa® ISO SYSTEM for easy roof insulation.

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Compliance and fair competition

Adhering to laws and internal guidelines is something that goes without saying at tesa.
A central coordination office combines all associated processes and ensures compliance with international standards.

ComplianceIntegrity and proper conducttesa traditionally stands for trust. This includes virtues that guarantee free markets and fair competition as well as protection ofpeople and the environment. The tesa group firmly rejects any
form of corruption as well as any illegal or immoral behavior. In
order to be able to consistently ensure this worldwide, tesa actively protects company and employees from possible risks. In
2014 tesa once again actively addressed the issue of complianceand its system of values as laid down in the globally applicabletesa Code of Conduct. This included performing a compliancerisk analysis including documentation and further developing
corresponding compliance measures. The reporting year also
saw the launch of a global refresher training course on tesa’santi-corruption directive aimed at further consolidating its content. Communication measures on in-house media are being
implemented continuously. The aim is to raise awareness byproviding precise information and to prevent unintentional
breaches of laws and regulations. Since the end of 2010, employees have been able to seek the advice of the central “Compliance Coordination” office in the event of questions or doubts inindividual cases. This function defines international standards
and ensures the efficient bundling of all compliance processes.
Its duties also include preparing status reports for the management team. The Compliance office combines a total of elevenfields. Various specialists are available to provide expert advice
on topics including anti-corruption, labor and competition law,information technology and data protection, antitrust law, financial guidelines, environmental protection, occupational healthand safety, as well as trademark and patent law.

Fair competition
For quite some time activities have been focused on antitrust
law, which promotes a free economy and prevents practices thatare detrimental to competition. To do this, tesa successfully introduced the “tesa Antitrust Compliance Program” throughout thecompany a few years ago. It serves to raise awareness on issues
relating to antitrust law and enable the implementation of aworldwide functional antitrust law compliance system for theentire tesa Group. Besides providing relevant information on
antitrust law and educating about possible violations, tesa set up
internal communication structures and a network of competentattorneys. This issue will continue to be actively pursued in the
future. As part of the compliance risk analysis, tesa held antitrust
law workshops in 2014, in which risks specific to the department
were analyzed and existing tools reviewed. Where necessary
new measures were defined and executed.
A permanent topic-related platform is also offered on the tesa
intranet. This page allows employees worldwide to find out about
conduct that complies with antitrust law in their day-to-day business dealings and helps them find competent advisors. To raiseawareness even more, the company also informs staff about
relevant developments and decisions made by the antitrust authorities via the News portal on the tesa intranet.
In the international regions, guidelines that have been modified
to take into account the legal requirements in the respective
countries and a catalog of examples of correct and incorrect
conduct lays down what is and what is not permissible under
antitrust law.

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Social commitment
A strategy with regional facets
The assumption of corporate responsibility is part of tesa’s corporate philosophy. Out of the conviction that all sides win, tesa
gets involved at several levels worldwide – in the form of donations, sponsor memberships and sponsorships as well as
through volunteer involvement on the part of employees.
Helping, donating, supporting, protecting – with these four pillars
tesa launched a new Corporate Citizenship program “tesa connects” in 2014. The objective of “tesa connects” is to take anapproach that makes it easy for employees worldwide to get
involved for the good of society in a meaningful way. At the same

tesa
helps

time, the program creates a bridge to the core tesa competencies and strengths of the company – its inventiveness and spiritof ingenuity, orientation towards solutions, practical aid and teamspirit.
Employees were able to include their wishes within the context
of a survey on social commitment in 2013. In the meantime,
the Corporate Citizenship program has taken shape. Overalltesa recorded a significantly higher level of commitment in thecurrent reporting year – both in Germany and in the international
affiliate.

tesa
donatestesa helps
Good neighborly relations

tesa donates
Uncomplicated help

In the immediate vicinity of our locations tesa teams get stuckin on local projects, thus supporting the community.
>> Page 18

tesa supports the victims of natural disasters or other crises
through targeted donations of money and products.
>> Page 19

tesa
supports

tesa
protects

tesa supports
Improving prospects for the futuretesa protects
Active conservation

With a focus on science and technology, we invest in the
futures of children and young people.
>> Page 20

Specific environmental projects preserve nature and help
to improve the quality of life in the region.
>> Page 21

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Social commitment

tesa helps: Good neighborly relations

Neighborhood assistance that is needed in the immediate vicinity of tesa locations – that is the core thought behind“tesa helps”. On-site tesa teams on every continent get involved project by project and support the community.

Germany: tesa’s headquarters found a fitting partner in thevolunteering organization “tatkräftig – Hände für Hamburg”. According to the motto “1 day, 1 team, 1 goal”, the organization
lends a hand in the form of volunteer helpers at over 150 institutions that require support. The offer has been very well received
by tesa employees since the official start in September 2014:
Around 60 colleagues in eight teams have completed a total of
480 hours of charitable work. The work varied depending on the
project. Gardening and manual activities with tools, paint androllers were as much a part of the agenda as games and craft
afternoons with children or senior citizens. Amongst others, nine
trainees from tesa’s Hamburg factory volunteered together with
their supervisor. They worked for a children’s nursery, building
fences, filling play areas with a suitable subsoil and erecting atepee tent in the style of the Native American tradition. A tesa
assistance project in cooperation with the “tatkräftig” organization is set to become a firm fixture of the first year of an apprenticeship in tesa’s Hamburg factory in future.

Global commitment
The affiliates also provided active aid in their vicinities in 2014.
The social commitment of tesa employees is a tradition in
France, the Netherlands, Belgium, the United Kingdom, Turkey,
Mexico, Japan, India, China and many other countries. In 2014
over 250 colleagues got involved to help the community. Six
examples illustrate this:The Netherlands: In June 2014 a Dutch-Belgian teammade a paradise out of a beach on the Dutch North Sea coastfor 105 small pirates. The school children from the socially deprived area of the city of Amersfoort near Hilversum went on a
discovery trip with a treasure hunt. Many of them experienced a
day at the sea for the first time.

Belgium: For the second time, the Belgian tesa company
supported the European Summer Games of the “Special Olympics” in Antwerp. Seventeen “helping hands” from tesa were
impressed by the courage of the mentally disabled athletes. They
supported the athletes in sports that included badminton, judo
and table tennis.

Hungary: In 2014 employees of the Eastern European Regional Team contributed to the creation of a special mother-andchild area in the children’s cardiology ward of a Budapest hospital. The so-called “Mother Hotel” enables mothers to stay close
to their children as they undergo treatment. Armed with paintand brushes, the tesa team transformed the previously impersonal spaces into a bright and colorful area for mothers and theirchildren.
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Social commitment

France: This is the fourth time that tesa colleagues in France
have taken part in the “Course des Héros”. The committed athletes not only completed six kilometers of a running course, butalso collected a total of 6,000 euros in advance from theirfriends, family and colleagues, which will benefit the organization“Action Enfance” to support children and adolescents in need.

United Kingdom: Since 2009 tesa UK has been supporting the “Walnuts School” for autistic children in Milton Keynes.
Complementing a donation, in 2014 for the first time six adolescents were allowed to get their first taste of working life at tesa.
Accompanied by their teacher, they helped out for two hours aweek at a packing station. This involved the sort of repetitive
activities that suit people with autism.

Austria: For more than ten years now tesa Austria has provided a tesa craft tent for the Nivea family festivals put on by theparent company Beiersdorf. Equipped with craft materials andsupported by creative volunteers, this year the children madetreasure chests and a knight’s fortress out of sheets of cardboard. The family festivals take place to benefit the SOS Children’s Villages.

tesa donates: Uncomplicated help

Help is urgently needed for natural disasters and other crises. We support people in impacted regions –as well as selected institutions in their daily routine – with targeted funds and product donations.
In 2014 the Hamburg locations introduced the so-called “remaining cents” donation, in line with the motto “small gesture, big
impact”. A simple principle to make participation easy is behind
this idea: Employees donate the cent amounts of their net wages(0.01 to 0.99 euro) for a good cause. The money collected,
amounting to a maximum of 11.88 euro per employee and year,
is credited to a separate tesa donation account and matched by
the senior management. At the end of 2015, the three Hamburg
tesa companies will add together the amounts collected for the
first time and with it support non-profit institutions in their community. 450 employees have already registered for the campaign
in 2014. The more employees who participate in the future, thegreater the amount of the funds will be.

The collection and provision of donations is also a firm traditionin the tesa affiliates: The international tesa locations outside Germany donated almost 100,000 euro to various causes in 2014.
At the same time, a guideline for the handling of productdonations was also developed as the basis for the area “tesadonates”. Accordingly, primary schools and kindergartens aswell as charitable institutions that provide emergency aid during
disasters are the focus of their commitment. The donation packages contain useful tesa products – for instance glue sticks,
tesafilm® or Mini Dispensers for schools and kindergartens, or
packaging tape and fly screens for disasters.

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Social commitment

tesa supports: Education secures a future

Under “tesa helps” tesa combines education projects through which it aims to open up future prospects to children
and young people. Here there is a focus on the themes of science and technology as important prerequisites for thepreservation of our livelihoods as well as technological and social progress. In Germany and numerous affiliates,
these objectives are linked to specific projects:

Germany: Since September 2014 tesa SE has been collaborating with the “Naturwissenschaft & Technik” (“Science & Technology”, or NAT) initiative. In Hamburg and the surrounding metropolitan area, NAT networks schools with universities, colleges
and technology-driven companies. The objective is to make itpossible for adolescents to get a variety of insights into various
occupational fields. In November 2014 tesa opened its laboratories for the first time to ten mid-level female pupils from a local
high school. Within the context of the program “mint:pink“, whichis geared especially to girls starting from class nine, five tesa
employees from product development and process engineering
shared their own enthusiasm for adhesive technology with the
girls. There are plans to expand the collaboration in 2015 – including through the “90 Minutes MINT” program. In this program
tesa employees take a little less than two teaching hours to giveschool students real-life insights into their working lives. In addition to practical projects and excursions like this, tesa has supported the NAT initiative financially by taking out a sponsoring
membership.

China: In 2014 tesa tape Greater China supported the organization “Sunrise Library”, which levels the access to more education for children in poorly developed regions – among otherthings by developing libraries and offering reading and art courses. In addition to financial aid, eight tesa employees got actively
involved in the event “The Camp to Inspire Dreams”.

Japan: tesa’s Japanese subsidiary got involved in the “Tsukuba Science Festival” in 2014. The event in the deeply symbolic“City of Science” appeals to children and adolescents in a targeted manner. Of the more than 17,000 participants, 400 potential
up-and-coming researchers plunged into the world of adhesive
technology at the tesa stand and experienced it up-close.

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Social commitment

tesa protects: Commitment to the environment

Environmental protection and sustainable management of natural resources are part of the tesa business strategy.
Engagement on the production and product level is complemented by specific projects for preserving nature andimproving the quality of life in the region.

Since 2011 we have been working to preserve the sensitive ecosystem of the UNESCO Biosphere Reserve “Niedersächsische
Elbtalaue”, not far from Hamburg. With targeted reforestation inparticular, we are making a contribution to climate protection andspecies diversity. After various planting efforts by tesa teams,
2,500 new oak trees are now flourishing in the reserve. When it
came to planting time in the spring of 2014, 23 employees madetheir way to the reserve. In around 20 areas they planted pearand crab apple trees, blackthorn, hawthorn and pink hawthorn
bushes. These bushes protect still sensitive sapling oaks fromanimals and offer birds nesting opportunities.

Contact:
tesa SE
Quickbornstraße 24
D-20253 Hamburg, Germany
Tel.: +49(0) 40-4909-6597
Fax: +49(0) 40-4909-2236
responsibility@tesa.com
www.tesa.com/company/responsibility
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