Booked Hire Service Licence Application
Transport Operations (Passenger Transport) Act 1994

The following information must be read before completing this application.
Booked hire service licence

Under section 91J of the Transport Operations (Passenger Transport) Act, a booked hire service licence is a licence issued to aholder so they may provide booked hire services using the motor vehicle stated in the licence.
A service is a booked hire service if:•
it is a public passenger service•
the journey starts in Queensland•
it is provided by the hire (other than the hire on-the-spot) of a:◊
motor vehicle with up to 12 seats (including the driver)◊a person to drive the vehicle•
it may be used by the public or a substantial part of the public.

Who can apply for a booked hire service licence?

A booked hire service licence can be held by individuals, a partnership, a company, an incorporated association or the trustee of atrust. A booked hire service licence cannot be held in a business or trading name. To have an associated business or trading namelinked to the booked hire service licence, list the details of the business or trading name at question 3 (business or trading names
will not be displayed on the licence).
Please read the below requirements relevant to the type of name the booked hire service licence will be held in:Type of nameSignatures on application

Evidence of nameIndividuals

All applicants must sign the application.

PartnershipAll parties who form the partnership must
be named on the application (e.g.
John Smith and Mary Citizen) and mustsign the application.

A signed, formal Deed of Partnership document,or another form of partnership agreement, whichlists all involved parties and proves the validityof the partnership must be submitted.

Company

All current directors must be listed on theapplication and must sign the application.

A copy of a Current Company Extract listing
the directors of the company (available fromthe Australian Securities and Investment
Commission (ASIC)) must be submitted.

Incorporated Association

All current management committee
members must be listed on theapplication and must sign the application.

A copy of an official extract about theincorporated association from the register ofincorporated associations listing the current
management committee members (issued by
the Queensland Office of Fair Trading) must be
submitted.

Trust

Applicants who wish to operate througha trust or superannuation fund mustnominate the name/s of the trustee of thetrust or superannuation fund (e.g. John
Smith as trustee for The Smith Family
Trust).

All trustees, including directors/executives (ifthe trustee is a company), must be listed on theapplication and must sign the application. A copyof the Deed of Trust document which outlines
the trustee’s powers, lists all involved parties
and proves the validity of the trusteeship mustbe submitted.

Note - Documents obtained from ASIC and the Queensland Office of Fair Trading must be current documents - that is, less than three months
old.

Related Body Corporate‘Related body corporate’ means (a) for an individual (i) a corporation of which the individual is a majority shareholder, director or secretary or in which the individual has aninterest of 50% or moreor(ii) a body corporate that is a related body corporate, within the meaning of the Corporations Act 2001, section 50, to a
corporation mentioned in subparagraph (i)or(b) for a corporation - a body corporate that is a related body corporate within the meaning of the Corporations Act, section 50.

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Passenger transport history

Passenger transport history checks are part of the process of assessing the eligibility of a person to be issued a booked hire service
licence. The Department of Transport and Main Roads (TMR) will be verifying the relevant history of all the people listed on theBooked Hire Service Licence Application (form F5189) before deciding the application.
For example, TMR may refuse to issue a booked hire service licence to an applicant if:•
a booked hire service licence, limousine licence or taxi service licence held by the applicant (or related body corporate) was
cancelled or suspended within the previous year•
the applicant (or related body corporate) has, within the previous year, committed an offence against a provision of relevanttransport legislation relating to—◊providing a booked hire service or taxi service◊
using a motor vehicle to provide a booked hire service or taxi service.
•

the chief executive is satisfied it is necessary in the public interest to do so.

If you intend to drive a booked hire vehicle to provide booked hire services you need to hold the appropriate category of Driver
Authorisation. To find out the requirements to obtain a Driver Authorisation, or to apply, please refer to the Driver Authorisation
Application (form F2978).

Vehicle requirements

For a vehicle to be stated in a booked hire service licence, it must:
•
•
•
•
•

be a passenger vehicle, or a utility vehicle with a gross vehicle mass not exceeding 4.5t
have not more than 12 seating positions, including the driver’s position
be the subject of a current Certificate of Inspection, unless exempt
be registered in Queensland with the appropriate purpose of use
have the appropriate Compulsory Third Party (CTP) insurance class for the vehicle.

Please note: Left hand drive vehicles and dual control vehicles (such as driver trainer vehicles) are prohibited from providing
booked hire services and other public passenger services.
If, at any time, the vehicle does not comply with the above requirements, the booked hire service licence may be immediately
suspended.

Chain of Responsibility

Obligations in relation to safety and fatigue management apply to all persons in the chain of responsibility for booked hire services.
Persons in the chain of responsibility include operators, booked hire service licence holders, drivers, and registered operators ofvehicles being used to provide the service.
Specific obligations related to safety also apply to the provision of booked hire services under relevant transport legislation. These
include requirements relating to Driver Authorisation, vehicle maintenance and safety inspections.
TMR can audit any person in the chain of responsibility to assess a person’s compliance with relevant transport legislation and verify
information given to TMR.

Legislation and further information

Booked hire service licences are issued in accordance with and subject to the Transport Operations (Passenger Transport) Act. The
Act and subordinate legislation can be viewed on the Office of the Queensland Parliamentary Counsel website atwww.legislation.qld.gov.au.
It is recommended that you assess your individual circumstances and hold appropriate insurances including, but not limited to,
public liability insurance, personal injury and accident insurance; and comprehensive vehicle insurance.
For more information about booked hire service licences, please refer towww.tmr.qld.gov.au/business-industry/Taxi-and-limousine/Industry-information.

TransLink Regional Offices (TRO)

Administration of booked hire service licences is managed by TMR’s TransLink Regional Operations Branch. Any enquiries
regarding booked hire service licences may be directed to your local regional office. For a list of offices, please refer to www.
translink.com.au/contact-us.

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Print Form

Reset Form

Booked Hire Service Licence Application
Transport Operations (Passenger Transport) Act 1994
Important
The information shown on pages 1 and 2 of this application
will assist with the completion of this form. Please read thisinformation before completing this application. Failure tocomplete all relevant questions, or to provide information as
directed, may result in a delay in processing.

1. Do you currently hold a booked hire service
licence that has expired or is expiring in the next
six weeks?
No
Yes

Entity number - Australian Company Number (ACN) or
Australian Business Number (ABN)
Organisation street address (this must be the principal placeof business and must not be a postal address)
Postcode
Postal address (if the same as street address, write ‘asabove’)

Current or expired booked hire service licencereference number
Note: If you provide the booked hire service licencereference number and your application is granted, yournew booked hire service licence will commence after the
expiry date of your current booked hire service licence.
You will receive a new booked hire service licencereference number and written notice.

2. Is the applicant a —company
incorporated association
partnershiptrustee of a trust
individual

Go to question 3.
Go to question 3.
Go to question 3.
Go to question 3.
Go to question 4.

3. Organisation details

For a trustee managing a trust, a copy of the Deed of Trustwhich outlines the trustee’s powers, lists all involved parties
and proves the validity of the trusteeship must be attached.
For companies, a copy of a Current Company Extract listing
the directors of the company (available from ASIC) must be
attached.
For incorporated associations, an official extract about theincorporated association from the register of incorporated
associations listing the current management committee
members (issued by the Queensland Office of Fair Trading)must be attached.

Postcode
Name of organisation contact person
Organisation position (e.g. Director)
Email address(Note: TMR may use this email address to contact you about thisapplication, and any future notices or changes about the licence.
TMR may use this address instead of the postal address).

Business telephone number

Mobile telephone number

Facsimile number
Have you, within the previous 12 months, had a bookedhire service licence, limousine licence or taxi service licence
cancelled or suspended?
No
Yes

Provide details of cancellation/s and/or
suspension/s:

For a partnership, a signed, formal Deed of Partnership
document, or another form of partnership agreement,
which lists all involved parties and proves the validity of thepartnership.
Name (company, incorporated association, partnership,
trust etc.)
Do you have a departmental Customer Reference Number(CRN) in this name? The CRN is your Queensland Driver
Licence number, Adult Proof of Age Card number or Industry
Authority number.
Yes

Please quote your CRN.

No

You must have a CRN in order to submit
this application. Complete a New Customer
Application (form F3503) and provide an
Evidence of Identity Requirements for
Individuals and Organisations (form F4362)

Trading as (if applicable). Please provide proof of trading namesuch as ASIC documents.

Have you, within the previous 12 months, committed an
offence against relevant transport legislation relating toproviding a booked hire service or taxi service, or using
a motor vehicle to provide a booked hire service or taxi
service?
No
Yes

Provide details of offence/s committed:

Please proceed to question 4.
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4. Individual details

This section is to be completed by the individual applicant, orby all directors/management committee members/partners
or trustees including the directors/executives if the trustee
is a company. If there are more than two individuals, pleaseattach a separate form covering the fields below before
proceeding to question 5.

(c) Have you, within the previous 12 months, had a bookedhire service licence, limousine licence or taxi service
licence cancelled or suspended?
No
Yes

Provide details of cancellation/s and/or
suspension/s:First person’s details
Note: TMR will recognise the first person on this application as thecontact person for all correspondence and telephone enquiries.

(a) Do you have a CRN?
The CRN is your Queensland Driver Licence number,
Adult Proof of Age Card number or Industry Authority
number.
Yes

Please quote your CRN.

No

You must have a CRN in order to submit thisapplication. Complete a New Customer Application(form F3503) and provide evidence of identity as
outlined in Evidence of Identity Requirements for
Individuals and Organisations (form F4362)(d) Have you, within the previous 12 months, committed
an offence against relevant transport legislation
relating to providing a booked hire service or taxi
service, or using a motor vehicle to provide abooked hire service or taxi service?
No
Yes

Provide details of offence/s committed:

Family name

Given name/s
Residential address
Second person’s details
Postcode
Postal address (if same as street address, write ‘as above’)
Postcode
Email address (if email is supplied at question 3, write ‘asabove’)(Note: TMR may use this email address to contact you about thisapplication, and any future notices or changes about the licence.
TMR may use this address instead of the postal address).

Business telephone number

Mobile telephone number

Facsimile number//

State of birth*

Yes

Please quote your CRN.

No

You must have a CRN in order to submit thisapplication. Complete a New Customer Application(form F3503) and provide evidence of identity as
outlined in Evidence of Identity Requirements for
Individuals and Organisations (form F4362).

Family name

Given name/s
Town/City of birth*

Date of birth(a) Do you have a CRN?
The CRN is your Queensland Driver Licence number,
Adult Proof of Age Card number or Industry Authority
number.

Residential addressCountry of birth
Postcode* Town/City and state of birth details must be supplied if bornin Australia.
(b) Do you wish to advise TMR of a change of personal
details? (e.g. change of name)No
Yes

You are required to complete a Change ofCustomer Details Individual (form F4214) and show
a Change of Name document (refer to Evidenceof Identity Requirements for Individuals andOrganisations (form F4362)

Postal address (if same as street address, write ‘as above’)
Postcode
Business telephone number

Mobile telephone number

Facsimile number

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Booked Hire Service Licence Application ... continued page 5 of 7
Town/City of birth*

Date of birth/State of birth*

Country of birth* Town/City and state of birth details must be supplied if bornin Australia.
(b) Do you wish to advise TMR of a change of personal
details? (e.g. change of name)No
Yes

6. Vehicle details

Indicate the type of vehicle nominated for operation underthe booked hire service licence and complete vehicle details(where appropriate).
Queensland registration number/

You are required to complete a Change ofCustomer Details Individual (form F4214) and show
a Change of Name document (refer to Evidenceof Identity Requirements for Individuals andOrganisations (form F4362)(c) Have you, within the previous 12 months, had a bookedhire service licence, limousine licence or taxi service
licence cancelled or suspended?

Make, model and body shape (e.g. Ford Falcon station
wagon)
Vehicle Identification Number (VIN) or chassis number
Seating capacity (including the driver)(a) Are you the registered operator of the vehicle?
Yes

No
Yes

Please proceed to question 8.
Note: For a booked hire service licence to be issued,
the vehicle stated in the licence must meet a number ofrequirements, including:• unless exempt, a current Certificate of Inspection• the appropriate Compulsory Third Party insurance class forthe vehicle

Provide details of cancellation/s and/or
suspension/s:

If you wish to update any of the vehicle particulars,
please ensure a Change of Vehicle Particulars
Notification (form F3524) is completed and submittedwith this application.
No(d) Have you, within the previous 12 months, committed
an offence against relevant transport legislation
relating to providing a booked hire service or taxi
service, or using a motor vehicle to provide abooked hire service or taxi service?
No
Yes

Provide details of offence/s committed:

Please proceed to question 7.
Note: The registered operator/s of the vehicle must provide
consent for the vehicle to be stated in the booked hire service
licence. Please ensure a Registered Operator Consent for
Vehicle to be stated on Booked Hire Service Licence (formF5190) is completed by the registered operator of the vehicle
and submitted with this application.

7. Registered operator’s details

Note: If registered in joint names, all registered operators’ details
must be completed below.

(a) First registered operator’s details
CRN - The CRN is your Queensland Driver Licence number,
Adult Proof of Age Card number or Industry Authority
number.
Family name

If there are more individuals/directors/executives/
management committee members/trustees or partners,
please attach a separate sheet covering the topics above
before proceeding to question 5.
Is a separate sheet attached? Yes

No

5. Related body corporate details

Do you have a related body corporate?
(e.g. if you are a majority shareholder or director of acompany)
No
Yes
Name

Given name/s(b) Second registered operator’s details (if applicable)
CRN - The CRN is your Queensland Driver Licence number,
Adult Proof of Age Card number or Industry Authority number.
Family name
Given name/s

Related body corporate details
Registration number(ACN, ABN, etc.)

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Booked Hire Service Licence Application ... continued page 6 of 7
The registered operator/s of the vehicle must provide
consent for the vehicle to be stated in the booked hire
service licence.
Has the registered operator/s completed and signed theRegistered Operator Consent for Vehicle to be stated on
Booked Hire Service Licence (form F5190)
Yes

Please proceed to question 8.

No

You must submit the Registered Operator Consent
for Vehicle to be stated on Booked Hire Service
Licence (form F5190) with this application.

Office use only
Witnessing officer’s document checklist - please tick (ü)
Refer to Docbase or the PTD Database booked hire service
licence procedures for reference material.
Yes No1.

a.

8. Applicant’s statementb.

Please tick (ü) the following sections to indicate youragreement:• I/We state the information provided in this application iscomplete, true and correct.
• I/We understand that providing a false statement will
attract a penalty.
• I/We consent to TMR carrying out such enquiries it
deems necessary to determine if I/We meet the suitability
requirements for a booked hire service licence and to
conduct further enquiries during the period of the licence toassess my/our ongoing suitability to hold the licence.
• I/We consent to the email address provided in thisapplication to be used for sending information, notices,
reminders or updates on departmental products andservices.
Signature of applicant/s
All individuals, directors, management committee members,
trustees (including the directors if the trustee is a company)
or partners must sign.
Full name of applicant #1

If the applicant is an organisation, have yousighted and copied (for forwarding on to BHSL Hub):c.
d.

For companies, a copy of a Current Company
Extract listing the directors of the company.
For incorporated associations, a copy of an
official extract from the register of incorporated
associations listing the current management
committee members.
For a trustee managing a trust or superannuation
fund, a copy of the Deed of Trust which outlines thetrustee’s powers and lists all involved parties.
For a partnership, a signed formal Deed ofPartnership document, or another form ofpartnership agreement, which lists all involved
parties and proves the validity of the partnership.

2.

If the applicant/s have ticked ‘No’ at question
6(a), has the vehicle’s registered operator
provided consent for the vehicle to be stated in theBooked Hire Service Licence Application (form F5189).

3

Does the vehicle nominated on the form havea current Certificate of Inspection (if notexempt), and the appropriate POU and CTP classrecorded?

Fees receipted: Yes

No

BHSL Hub office use only

Booked hire service licence, limousine licence or taxi service
licence cancelled or suspended with the previous 12 months?

Signature of applicant #1

No
Yes

Date
Full name of applicant #2

Provide full details.

Committed an offence against relevant transport legislation
relating to providing a booked hire service or taxi service, orusing a motor vehicle to provide a booked hire service or taxi
service?

Signature of applicant #2

No
Date

Yes

Provide full details.

If there insufficient space for all applicants’ names andsignature details, please attach a separate sheet.
Is a separate sheet attached? Yes

No

Privacy statement: TMR is collecting information on this form under theauthority of the Transport Operations (Passenger Transport) Act and theTransport Operations (Road Use Management) Act 1995 for the purposeof assessing your suitability to hold a booked hire service licence and tomaintain a register of licences. This information is used for the generation ofcorrespondence and the monitoring of licensing accreditation. Information,such as the licence type, licence number and details of the vehicle stated in
the licence may be published on TMR’s website. Some of this information
may also be disclosed to relevant government agencies including theQueensland Police Service and interstate licensing authorities. Your personal
information will not be disclosed to any other third party without yourconsent unless required or authorised to do so by law.

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Application decision

Is the booked hire service licence application granted?
Yes

Booked hire service licence numberNo

Complete decision details below

Is the booked hire service licence application refused orwithdrawn?
Refused

Details:

Withdrawn

Details:

Is a fee refund applicable?
Yes

Specify amount to be refunded (annual fee minus (-)
EAF)
$

No
Approving officer’s signature

Date
/

/

Approving officer’s name
Position title

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