DATA SHEETOpenText™ EMR-Link™ Solves ClinicalIntegration Challenges
EMR integration becomes achievable and affordable when clinical laboratories and imaging
centers leverage OpenText people, processes and technologies to manage diagnostic data
workflows and interoperability requirements.

Connect once,
reach any EMR
Automate
workflow to speed
data exchange
Optimize workflow
of physician and lab

To remain competitive, clinical laboratories and imaging centers must havethe right technology in place to integrate their applications with customer EMRs.
The difficulty laboratories and imaging centers face is that each EMR has its
own interface and connectivity requirements. Adding to this is the reality thatproviders, who typically use multiple labs on a regular basis, are unable to support
the connectivity needed on their end, as they don’t maintain dedicated IT staff. In
addition to EMR integration, laboratories and imaging centers must continuallyrethink how and why they share data in light of ongoing government initiatives
across the care continuum. Clinical laboratory and imaging centers must create
agile and scalable connections to integrate their data with EMR systems, howeverindustry research reveals that:• 71% of decision makers say they are undergoing digital transformation, but
integration is one of the biggest challenges (Forrester)• The expense of developing and maintaining patient health informationinterfaces remains high and interoperability talent is in short supply (Gartner)• 60% of health organizations report IT vacancies (HIMSS)

Validated,streamlined
electronic orderingand results• 85% of health systems experience occasional to frequent project delays from integration
challenges (HIMSS Media)• Almost 50% of health systems that experienced project delays indicated thosechallenges negatively impacted patient care (HIMSS Media)
Integration challenges, delays, and subsequent impacts to care stem primarily
from a lack of resources, expertise, and processes, including:• Accommodating the unique requirements of hundreds of disparate EMR Solutions• Lack of expertise of EMR workflow, data processes and integration requirements• Many lab and imaging departments are forced to share IT resources which limits
timely integrations• Current point-to-point connectivity requires significant resources andconnections are easily broken• Dated interface engine technology does not support the downstream need ofintelligent ordering or data collection, impacting downstream workflow• Physician integration projects may not be considered high priority in comparison
to other health system IT projects, resulting in delays and backlogs

A solution many forward-thinking clinical laboratories and imaging centers haveadopted is to make one connection from their application to a platform that candistribute data to an unlimited number of EMRs. Such an integration platform
reduces implementation time, facilitates order processing and provides a scalable
strategy for the long term by offering:• A modern, unified cloud integration platform• A one-to-many connection model, reducing and streamlining connectivity• Full-service integrations provided as a managed service so diagnostic service
teams can focus on other priorities• EMR expertise, including ambulatory and long-term care, to create and manage theintegration process with each customer• Rules-based, validated, smart ordering and data collection at the point of care
• Access to technology updates, performance monitoring and ongoing support toensure consistent, uninterrupted connections

EMR-Link Benefits• Connect once, reach any EMR – supporting HL7 or full point-of-careinteroperability• Managed services delivery – provides initial implementation, outreachconnections and ongoing monitoring and support, reducing IT burden• Automated data exchange – rules-based, validated ordering and data collection at
the point of care to ensure clean and complete data, minimizing waste, delays anderrors• Enhanced registration workflows – electronic orders are held until all required
information is available and low-touch or no-touch workflows expedite theregistration process• Improved patient care – automation and optimization improves organization,
efficiency and turnaround times to better support physician decision-making• Decreased costs and increased revenue – improved efficiency and TAT reduces
staffing costs and attracts more physicians to outreach program

Contact us at: EMRLink-Sales@opentext.com to learn more about simplifying
lab and imaging data exchange with long-term care and ambulatory providers.

opentext.com/contact
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