eBOOK

Delivering FedRAMP
authorized informationmanagement
for government®

A quick guide to the partnership
between OpenText and AWSContentA partnership of cloud leaders3

Why choose FedRAMP authorized information management?

4

The benefits of OpenText + AWS

5OpenText Extended ECM for Government: Advanced cloud content services

6

OpenText AppWorks: Low-code development platform

7

Why partner with OpenText and AWS?

8

Selecting your deployment model10

Get started today

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Delivering FedRAMP®authorized information management for governmentA partnership of cloud leaders
The cloud offers public sector organizations
innovative ways to cut costs and deliver services,quickly pivot to new business models, create
engaging customer experiences, enableremote work and learning, and automate
business processes.
The cloud also enables application and infrastructure
modernization, building resilience and agility throughgreater management efficiency, faster application
upgrades, and data center consolidation. Most importantly,
the cloud frees agency resources from the burden ofdata center management to focus on delivering citizen
services and innovation.
A recent Accenture survey found that 70 percent ofpublic sector executives see migration to the cloud as
key to the transformation of core models and systems1.
OpenText, the global leader in information management,and AWS, the leading provider of public cloudinfrastructure, have partnered to bring Federal Risk
and Authorization Management Program (FedRAMP®)
authorized information management cloud solutions to
the US public sector.

“Organizations are advancing their timelines on digital business initiatives
and moving rapidly to the cloud in an effort to modernize environments,
improve system reliability, support hybrid work models and address othernew realities compelled by the pandemic.” 2Gartner
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Delivering FedRAMP®authorized information management for government

1 Computer Weekly, Cloud computing in the public sector: a distant dream of the near future? 2021
2 Gartner, Gartner Says Four Trends Are Shaping the Future of Public Cloud. (2021)

Why choose FedRAMP authorized information management?
Many public sector organizations now seek to lower infrastructure costs,
bolster security, and increase flexibility with cloud technology. Securely
accessing, using, and sharing information in the cloud is one of the key drivers
behind FedRAMP.
FedRAMP authorization ensures confidence in the security of cloud solutions
available to government agencies by providing consistency and transparency
between the US government and the cloud providers. OpenText and AWS havepartnered to bring FedRAMP authorized information management solutions tothe AWS public cloud infrastructure.
Recent research from the Center of Digital Government (CDG) identified improved
access to content and services as a major benefit of cloud migration.3 This means
providing the right information to the right people on any device for public sector
organizations. To meet this need, OpenText launched Cloud for Government
from OpenText™, including FedRAMP authorized cloud solutions on AWS.

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The FedRAMP authorized cloud solutions are OpenText™ Extended ECM andOpenText™ AppWorks™. They deliver enterprise-wide content services that
automate workflows and manage all forms of content throughout the entire
content lifecycle—digitizing record files, creating a content ecosystem, andproviding a complete view of the customer across all channels.

3 CDG: Cloud Migration Survey, 2021
4 Ibid5 FedRAMP, FedRAMP Announces the Passing of the FedRAMP Authorization Act!, 2023
6 Ibid• 70 percent of government organizations plan
to migrate some workloads to the cloud in next
12-18 months4• 4,500 instances of re-use on FedRAMP cloud service
providers, 60 percent year-over-year growth5• 204 agencies participating in FedRAMP6

The benefits of OpenText + AWS
With FedRAMP authorized information management from OpenText and AWS,
government agencies benefit from:support compliant digitization and storage requirements backed by retention
policies directly linked to specific documents.

Improved case management with connected customer data

Personalized digital experiences

Capture and connect information through its lifecycle, from leading applications
to relevant business processes, to help increase the speed and accuracyof crucial decisions. Plus, visibility into assigned tasks, case progress, androadblocks speeds remediation.

Deliver dynamic, relevant customer experiences with smart, content-richapplications that support new and efficient ways of working. Create applications
with reusable building blocks and accelerators at a lower cost, providing a quick
start for countless processes.

Automated and optimized ad-hoc processes
With a centrally managed content repository, agencies can securely store andaccess any type of content, streamlining document management, records
management, archiving, and collaboration. By integrating information andprocesses across people, systems, and devices, agencies can optimize andautomate to drive predictability and control.

Increased information governance, compliance,and collaboration
Mitigate risk with comprehensive information management that includes secureand compliant long-term storage, role-based access, and automatic applicationof metadata and classifications. Eliminate paper and media duplications to5/11Delivering FedRAMP®authorized information management for government

7 CSIS, Accelerating federal cloud adoption for modernization and security, 2022

“Faster cloud adoption is essential formodernization. No agency uses cars from the1960s or even the 1990s; the same should apply
to computing and data.” 7Center for Strategic and International Studies

OpenText Extended ECM for Government: Advanced cloud content services
Global initiatives for digital government call for a new era in the public sector.
However, the reality is very often a vast administrative paper trail, slowing
down processes and affecting responsiveness in citizen services.

In addition, OpenText Extended ECM easily integrates into existing enterpriseapplications, such as SAP® and Oracle, and scales to support high content
volumes, allowing agencies to expand the solution as they grow.

OpenText Extended ECM for Government securely manages the content lifecycle,
including digital file management, case management, archiving, and disposal.
This solution brings government agencies out of legacy paper-only processes,
while helping them adhere to strict government compliance regulations.
Con
sistent• Elimination of paper and media duplications and waste

OpenText Extended ECM
for Government’s eFilelciaSoThe key benefits of this new generation of content services forgovernment include:

Connected• Legally compliant digitization and storage
File planPeople

ContentTasks

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Delivering FedRAMP®authorized information management for governmentnt• Compliant with domestic and international regulations
and standards, such as DoD, MoReq2, and CMIS

bae-va• Scalable to support large organizations and high content volumes

eRel• Simple, user-friendly UI spanning mobile, browser, and client applications

se d• Multi-site and parallel collaborative access

Sec u re a n dc o m p li a n tRol• Efficient, content-enriched business processes

OpenText AppWorks: Low-code development platform
Now more than ever, governments are under pressure to provide new services
to citizens and more productive environments for public sector employees. In
response, they are using low-code development platforms.
These platforms allow the agency to concentrate on business requirements andshortens the development process for simpler applications. Research showsorganizations using low- or no-code methods are almost 50 percent less likely
to report application delivery times that take more than 12 months. In fact, 15percent of low-code users say they are delivering systems in four months or less.8The cloud delivers the ideal infrastructure for low-code development. Withbudget constraints, highly skilled technical staff are in short supply, and large
IT programs have a history of costly failure. The partnership between OpenText
and AWS brings the AppWorks low-code development platform to the cloud.
AppWorks enables government agencies to build engaging, smart, and easyto-deploy process automation applications. Integrating this solution within agovernment agency increases operational efficiency and innovation on demand
while ensuring compliance with strict governance requirements.

8 OutSystems, The State of Application Development 2019/2020, 2019

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Why partner with OpenText and AWS?
For government organizations looking to optimize their information
management solutions in the cloud, the partnership between OpenText andAWS provides many benefits. It enables government agencies to accelerate
digital transformation and empower distributed workforces to drive innovation,
collaboration, service delivery, and citizen experience.
Choosing OpenText and AWS for cloud-based information management
provides benefits from each partner.

From OpenText

From AWS• 30 years of experience helping the world’s largest
organizations extract value from information• More than 1,000 FedRAMP authorized cloud
solutions, more than the next two public clouds
combined, with 7,500 U.S. Government agency
customers• Largest provider of information management
solutions to the US government• More than 3,700 public sector customers,
including 20 of the 20 largest national
governments based on GDP• 68,000 cloud customers worldwide• 3,000 Cloud Managed Services customers
• Most comprehensive portfolio of integrated
content and experience information management
solutions available, including content services,
digital experience, Government-to-Government(G2G) integration, AI and analytics, andinformation security• Deep cloud, application, governance, security,and compliance expertise

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Delivering FedRAMP®authorized information management for government• Extensive global cloud footprint spanning 84
availability zones within 26 geographic regions
around the world, serving 245 countries andterritories and growing• Deep set of cloud security tools, with 230security, compliance, and governance features
and 98 security and compliance certifications• More than 200 global cloud-based services,from infrastructure technologies like computeand storage, to emerging technologies like data
lakes and Internet of Things, for optimized costand performance• A reputation for driving down the cost of IaaS• Named world leader in cloud infrastructure asa service

Why partner with OpenText and AWS? (cont’d)
AWS and OpenText are helping governments worldwide
extract maximum value from information to drive improved
business operations and citizen experience and reduce
the IT burden to enable organizations to focus on mission
and innovation.

OpenText and AWS deliver:• Deploy OpenText information management
workloads quickly and securely to the AWS
cloud environment with near-zero downtime.
• Save up to 40 percent Total Cost of Ownership(TCO) by freeing up IT staff and letting OpenText
manage the application and the IaaS.

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Delivering FedRAMP®authorized information management for government• Keep systems running and data accessible
through expanded support for high availability,
technical integration, data sovereignty,
and compliance requirements.
• Protect business and customer data witha deep set of cloud security tools at theapplication and infrastructure level.
• Ensure future proofing through regularsolution updates and with access to morethan 200 global cloud-based services
optimized for cost and performance.
• Benefit from faster time to value for new
systems, with up to 80 percent of regulatory
and compliance requirements taken care of.

Selecting your deployment model
Whether they are looking to migrate existing on-premises information
management workloads to the cloud, extend into another department, sharecapabilities with other agencies, or adopt new information management
solutions, OpenText and AWS enable government agencies to reduce IT
expenditure and optimize the workforce. The IT department can shift its focus
from data center management to business requirements.
Moving to the cloud is still a significant undertaking, and any workload migration
project can be a daunting prospect. OpenText has developed two flexible
approaches to make a seamless transition to the cloud:

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Delivering FedRAMP®authorized information management for government

Cloud native information management Cloud Managed Services (CMS)
Organizations leveraging information management
require flexible options on their journey tocloud adoption. OpenText’s investments in thedevelopment of cloud native applications enableorganizations to accelerate their cloud journey
and realize the benefits of cloud computing.
Cloud native cloud hosted solutions enableorganizations to leverage their investments andreduce the TCO in OpenText software and skills
attainment. Agencies are freed from the data center
business and can focus resources on the business.

Cloud managed services provide all the expertiseand resource to handle the day-to-day running ofan agency’s information management capabilities.
It delivers SLA-backed performance, scalability,and security.
This approach ensures upgrades and updates
are part of the service, giving users instantaccess to the latest version of their information
management solutions to increase employee
productivity and shift valuable resources tohigher value business activities and innovation.
This is ideal for government organizations atevery level.

Get started today
Estimates suggest the Government Cloud Market isexpected to reach $99.74 billion by 2030 and grow at a
CAGR of 17.75 percent.9

The partnership between OpenText and AWS empowers
agencies to fully leverage the cloud while reducing IT costs
and complexity to achieve modernization and transformation.

Delivering FedRAMP authorized information management
solutions allows governments at all levels to maximize thevalue of their information assets and make them available
securely when and where required. FedRAMP delivers
more than security assurance; it forms a foundation forcloud-based business agility and innovation.

With flexible deployment models, an agency can selectthe approach and timing that meets its operational andcitizen requirements.

About OpenText
9 LinkedIn, The global government cloud market is expected to reach USD 99 billion by 2030, with a CAGR of 17.75-Straits Research, 2024

To learn more about FedRAMP authorized information management
solutions, read this position paper.

OpenText, The Information Company,enables organizations to gain insight
through market leading information
management solutions, on premises orin the cloud. For more information aboutOpenText (NASDAQ: OTEX, TSX: OTEX)
visit opentext.com.

opentext.com
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Delivering FedRAMP®authorized information management for government

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