SOLUTION OVERVIEW

OpenText MedNX
A single, secure platform enabling receipt and delivery of clinical laboratory
reports across multiple endpoints

Simplifies document
distribution byenabling point topoint connectivity
across multiple
distribution formats

Secure and compliant distribution of clinical laboratory reports
is mission-critical for laboratories. Timeliness of delivery isparamount as patients await test results. Distribution bottlenecks
and lack of delivery visibility are also ongoing concerns. Report
distribution represents a significant cost and is a source of
operational headaches as laboratories must connect to themultiple applications and devices their clients use.

Increases
visibility withcomprehensive
reports tracking
the state of thereceiving devices
in the field
Reduces costs byleveraging existing
technology andeliminating
on-site distribution
infrastructure

OpenText™ MedNX is a cloud-based data exchange platform used by hundredsof laboratories to collaborate with their customers. It provides a simple,
standards-compliant interface, flexible connectivity options and automatic format
conversion. It accommodates a variety of endpoint devices and applications
residing in remote locations (e.g. physician offices).
On a single platform, MedNX transmits laboratory documents and test results
independent of the remote device, printer, application, connectivity or file format
used by clients. Laboratory staff do not need to know the technical capabilities tothe receiving site. They simply send the file via the cloud and it is automaticallytransmitted in a way that the receiver can accept. Using the cloud also eliminates
local report distribution infrastructure costs. And, with comprehensive reporting,labs always have complete visibility of the distribution process.

Secure, compliant data distribution
MedNX provides a secure means for PHI document exchange by enabling
document delivery across multiple distribution platforms and endpoint devices. It
delivers structured messages, such as CCD, C32 and HL7, along with unstructured
messages (i.e., fax files, printed reports or PDFs) from disparate health information
systems over a secure exchange network. And, as it enables point to pointconnectivity across multiple distribution formats, lab reports are distributed without
workflow disruption.
MedNX uses sophisticated technologies to keep patient data secure. With noexceptions, all patient data travels over highly secure, encrypted channels. Unlike
typical systems that generate and share encryption keys on a regular basis, MedNX
uses a different encryption key for every single document processed, for every
recipient and for every sender. Its advanced encryption technology ensures that
only the intended recipient can see patient information. No unencrypted data
is available anywhere in the system and all tracking information presented for
operational or troubleshooting purposes is carefully redacted where required.

Labs and hospitals

EMR, portal, fax, printerAccess control
MedNX provides configurable levels of access control—ranging from end-userclient, to the sender, to OpenText administrators. MedNX is also capable ofinterfacing with the sender’s access management systems (Active Directory,LDAP, etc.) so that the sender’s access policies may be respected.

Visible distribution process
Laboratory staff have full visibility into the entire distribution process, combinedwith proactive monitoring of devices in the field, delivered in a HIPAA compliant
environment. They benefit from tracking of document delivery and information
regarding the disposition of remote devices. The tracking information that resultsfrom each document delivery is visible to authorized persons via the system web
portal, as well as archived for long-term storage. Upon request, OpenText can
provide “proof of delivery,” “proof of print” and all records pertaining to delivery
events to their equipment.
Laboratories can create their own distribution schedules, delivery routes andrequest reprints—all reducing support and maintenance efforts. OpenText
customers experience a significant improvement in delivery times, while reducing
failed delivery attempts.

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Feature

Description

Provisioning and client connectivity• Rapid provisioning and client enrollment using flexible software and hardware
connectivity options• Patented software-based VPN provides rapid connectivity at much lower costs
versus hardware options• Cloud-based managed VPN platform deployments and ongoing support take theburden off IT teams

Customer portal• Detailed delivery details for all documents submitted—received, delivered,printed for full visibility

Administration portal• Flexible, customer driven delivery options• Configurable delivery systems provide for dual-delivery options, locations, times
and back-up delivery options.
• Users can configure:• How they want documents delivered e.g. print, fax, PDF, HL7• Where they want documents delivered e.g. network printer-Tray 2, EPIC EMR, etc.
• When they want documents deliveredDocument handling• Documents are delivered based on customer technology and preferences• Files are converted and rendered based on endpoint capability validation
Formats managed include:• PDF, PCL, PostScript, TIFF
• Raw ASCII or binary• XML, Base64 encoded files• HL7 (versions 2 and 3)• CCD, CDA, CCR• X12Cloud infrastructure• Network performance is ensured with controls to preserve confidentiality,availability and integrity of data
• Proactive monitoring is performed for operational excellence• Services include managed redundant firewalls, routers and switches• Applications run on a private network segment and do not share local network traffic• OpenText maintains physical and network security for secure and reliableexchange of critical business data

LIS integration• Several connectivity options allow for easy integration with any application
generating documents• Bi-directional interfaces—data exchange using the HL7 standard, IBM MQ,
Database API, MedNX Web Services API. With this model, documents aresubmitted to MedNX and delivery information is returned• Uni-directional interfaces (document submission only): When bi-directional
communication is not required, OpenText offers several flexible document
submission options, where documents are submitted to MedNX and delivery
information is available in the MedNX Customer Portal

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Reduced operational costs
Learn more

As a fully managed service, MedNX provides the ability to upgrade operations
to the latest technology. Laboratories can retire old analog phone lines, leverageinternet-based printing, use printers already in their customer’s office and remove
the expense and maintenance of dedicated printers and consumables. It will meet
report distribution needs for years to come by providing the ability to accommodate
workflow changes as customer needs change.
MedNX provides a common unified method of transmitting laboratory test results
independent of the remote device, printer, application, connectivity or file format. It
simplifies data distribution by allowing clinical laboratories to receive data files anddeliver reports in virtually any format and across multiple distribution formats.
Since MedNX manages all connectivity and data formats, laboratories candistribute reports to their customers without any workflow disruption. Laboratories
also benefit from complete visibility into the status of distributed reports. And,laboratories can reduce overall costs by leveraging existing customer technology
and eliminating on-site distribution infrastructure such as dedicated fax lines
or modems.

About OpenText
OpenText, The Information Company, enables organizations to gain insight throughmarket leading information management solutions, on-premises or in the cloud. For
more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com.

Connect with us:• OpenText CEO Mark Barrenechea’s blog
• Twitter | LinkedIn

opentext.com/contact
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