CORPORATE CITIZENSHIP REPORT 2023

Table of Contents

Introduction

Zero Compromise

Zero Barriers

Zero Footprint

Our Products

AppendixContents
Introduction ....................................................................................................3
About OpenText . .......................................................................................4
CEO Message.............................................................................................5
OpenText Zero-In Initiative: Year in Review............................................8

Our Products ............................................................................................... 47
Environment............................................................................................. 48
Social..........................................................................................................51
Governance ............................................................................................. 52

Zero Compromise.........................................................................................10
OpenText Business System.................................................................... 11
Our Stakeholders . ...................................................................................14
Partnerships & Commitments . ..............................................................15
Business Conduct ...................................................................................16
Data Privacy & Information Security .................................................... 20

Appendix ..................................................................................................... 53
Awards...................................................................................................... 54
United Nations Global Compact Communication on Progress ....... 55
GRI Content Index................................................................................... 56
TCFD Index . ............................................................................................ 59
Endnotes . ................................................................................................ 60
Forward-Looking Statement .................................................................61

Zero Barriers................................................................................................. 23
Zero Barriers............................................................................................. 24
Our People................................................................................................ 28
Benefits and Wellness ........................................................................... 33
Health and Safety.................................................................................... 35
Community............................................................................................... 36
Zero Footprint.............................................................................................. 40
Zero Footprint...........................................................................................41
Energy Consumption and Greenhouse Gas Emissions .................... 45
Zero Waste............................................................................................... 46

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Introduction
About this report
Our annual Corporate Citizenship Report reflects our commitment totransparency, sustainability, our stakeholders, and society. We are
motivated to deliver the greatest impact and value as we chart thecourse for a sustainable, equitable, and inclusive future. In this report,
you will read about the many actions we are taking to bring thesegoals to life.
Unless otherwise noted, our FY23 Corporate Citizenship Report:•

Covers our 2023 fiscal year (July 1, 2022 to June 30, 2023)•

Except as otherwise specified, information contained herein reflects an enterprise-wide view covering
all OpenText subsidiaries, with the exception of Micro Focus entities which we expect to be fully
consolidated for the FY24 Corporate Citizenship Report•

Presents data current as of June 30, 2023•

Funds are reflected in U.S. dollars

This report has been prepared with reference to the Global Reporting Initiative (GRI) Standards,
accompanied by a GRI Index table at the end of the report. Having signed on to the United Nations Global
Compact (UNGC) in 2018, we have included our UNGC “Communication on Progress” in the Appendix. We
have also included a Task Force on Climate-related Financial Disclosures (TCFD) Index for further reference.
In addition to GRI, UNGC, and TCFD, this report is informed by global best practices and frameworks
including the Sustainability Accounting Standards Board (SASB) Materiality Map: Technology andCommunications Sector, as well as Environmental, Social & Governance (ESG) rating and ranking agencies.

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Zero Footprint

Our Products

AppendixTable of Contents

Introduction

Zero Compromise

Zero Barriers

Zero Footprint

Our Products

Appendix

About OpenText
At OpenText, we believe information and knowledge make businesses and people
better. The OpenText Information Management Cloud empowers digital businessesof all sizes to become more intelligent, connected, secure, and responsible. Our
software and services maximize the strategic benefits of data and content for ourcustomers, strengthening their productivity, growth, and competitive advantage.
We make information more valuable by connecting it to digital processes, enriching it with insights, protecting and securing it
throughout its entire lifecycle, and leveraging it to create engaging digital experiences. Our customers range from multinational
corporations and governments to medium-sized businesses and individual customers.
At OpenText, we solve complexities so our customers can be reinvented through new digital fabrics, new technology, newrules, and new ways to work. Around the world, OpenText employees help some of the most well-known organizations tosimplify their systems and build frictionless automation so they are equipped to thrive and grow in a digital world.
We foresee a world where information is ubiquitous and elevates everyone. We foster an inclusive environment that leverages
the diverse backgrounds and perspectives of all employees, customers, suppliers, and partners to drive sustainable
competitive advantage. Our bold aspirations are achieved through the collaboration of great people and great products.
Learn more in our 2023 Annual Report$4.5B 24.1K 120K+

FY23 revenue$12T+
in annual
network
commerce

Employees in
45 countries

Customers

98

>33%

of the Top 100
Companies
are OpenText
customers

Employees
dedicated to
R&D

Americas

EMEA

APAC

Global HQ:
Waterloo, Canada

Regional HQ:
Grasbrunn, Germany

Regional HQ:
Sydney, Australia

9,050 5,750 9,300
Employees

Employees

Employees$2.7B $1.3B $0.5B

FY23 revenue

FY23 revenue

FY23 revenue

Data on this page contains all OpenText entities, including
Micro Focus.

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CEO Message
We must never cease fromstriving for a sustainable andinclusive world.
The future depends on our individual andcollective ability to address the pressing
challenges of our time. We have entereda new era of computing, the Cognitive Era,
marked by global connectivity, big computing
power, large data sets, Internet of Things,
and the latest models driving new aspectsof artificial intelligence (AI). No company
will ever finish digitizing, because innovators
keep innovating, and companies find new
applications for digital capabilities.
It is crucial that we embraceinnovation to create
the sustainable andinclusive world that
we know is possible.

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In this year’s report, we share OpenText’s progress, initiatives, and commitments
to making a positive impact on our environment, empowering diverse voices, andupholding the highest standards of integrity. Through our Zero-In Initiative, ourguiding framework for all our Environmental, Social & Governance (ESG) efforts,
we strive to create a future where our actions leave zero footprint, where barriers
are broken down, and where compromise is non-existent when it comes to our corevalues. We are on a transformative journey towards a more sustainable, equitable,and prosperous world. We are also excited about the positive impacts that AI canhave on our important priorities.
2022 was another year of change. The war in the Ukraine escalated, supply chains wereradically disrupted, the planet’s long-term warming trend continued with NASA calling2022 the fifth warmest year on record1, and the social aspects of COVID-19 ended.
Researchers now predict that the Earth will surpass the 1.5-degree Celsius global warming
threshold by 20272. Climate-related emergencies are reverberating around the world.
Economically it was an uneven year, with certain economies remaining robust, while
worries of a recession increased and the cost of living skyrocketed, dramatically affecting
the purchasing power of the poor and those living on a fixed income. Change is the only
constant. However, we can choose how we respond to change—and we are choosing
to respond with innovation, technology, and humanity.
Over the next five years, we will experience 20 years of progress. By 2030,
we believe all businesses will be digitally reshaped. Every industry will undergo
information-led transformation, leading to widespread changes, including new businessmodels, talent shifts, adaptation to new rules, and the pursuit of new opportunities.
I call this Business 2030.

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Zero Compromise

The forces behind this transformation are technology-driven: fast-evolving, generative
AI with incredible potential in Large Language Models (LLMs), massive data sets, andincreases in rates of automation, computing power, and network capacity. Opportunities
created by virtual reality and the IoT. These tech drivers expand and intensify the powerof information. And with the right information, anything is possible.

Business 2030: Technology forthe greater good
Climate change is the biggest issue of our time and a priority for OpenText.
The business world is waking up to this truth, and we see fundamental change
happening across industries and borders.
We are helping our customers unleash exponential innovation—through information,
automation, and the cloud—so that the digital world can help protect our physicalone. Our future cloud strategy, and roadmap with climate innovations, will help keepsustainability capabilities at the forefront.
In the past year, our corporate giving efforts supported education and innovation for
global change, with a focus on children, family, and disaster relief. To improve the qualityof life for those around us, we invested thousands of volunteer hours, contributed morethan a million dollars, delivered millions of meals, funded schools in Poland for displaced
Ukrainian children, supported employees who have stepped up to house refugees,
and ensured health care benefits for our employees where government restrictions
were imposed. As we continue to make meaningful impact in the communities where
our employees live and work, we will further embrace the UN Sustainable Development
Goals to contribute to interconnected issues facing the planet.
We have also renewed our commitment to the UN Global Compact and continue toincrease our credibility and transparency for global sustainability standards by reportingwith reference to the Global Reporting Initiative (GRI).

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Zero Barriers

Zero Footprint

Our Products

Appendix

Be bold for change
Last year, we announced our Zero-In Initiative, a framework that is built with measurable,
values-driven goals.
In pursuit of our Zero-In Initiative, we established ambitious targets that drive our efforts
across all its dimensions. Our Zero-In program efforts center on fairness and equity
through sustainability and inclusion. I am proud of this focus and am also immensely
enthusiastic about how the revolutionary potential of AI will give us the opportunity
to accelerate our Zero-In program, to build a better and stronger company, and to bea better and stronger example of fairness, inclusion, sustainability, and value-based
design. AI holds the potential to reshape our world, improve quality of life, and propel us
into a future where intelligent systems work hand in hand with human ingenuity. I lookforward to these new possibilities and the transformational impact AI can have on asustainable and just future.

Zero Footprint:
Net-zero by 2040
One of the most effective ways to combat climate change is to reduce our carbon
footprint. We have committed to a 50% reduction by 2030 and net-zero by 2040,
as well as zero waste to landfill from operations by 2030. Becoming a net-zerocompany requires a collective effort, and we are working with global teams to identify
opportunities to reduce waste and develop plans for more energy-efficient projects.
We strive for Zero Footprint in every possible way, and this includes helping ourcustomers transform their businesses, transition to the cloud, and become Climate
Innovators. Last year, OpenText launched its “Be a Climate Innovator” campaign toraise awareness about how companies can reduce their reliance on paper for a moresustainable future. Climate Innovators use their information advantage to positively
impact the environment, preserve resources, and achieve ESG compliance. They rely
on OpenText Information Management solutions to digitize the information running theirbusinesses, ensure ethical supply chains, and improve energy efficiency.

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Zero Compromise

Zero Barriers:
Elevate lives by breaking down barriers
We believe that every voice should be heard, and that diversity accelerates innovation.
We strive to break down barriers, and to this end, by 2030, we pledge to have a majority
ethnically diverse workforce, 50/50 gender parity in key roles, and 40% of women in
leadership positions at all management levels. We are also evolving our Equity, Diversity& Inclusion goals to incorporate value-based design. This will help us develop the mostinclusive software possible, making it representative of those who contribute to anduse it, and helping to create a more accessible world. We also started new programs
on value-based software design.
Our education and training programs—from Indigenous and Black student internships toengineering internships for women in India—are transforming lives through experience,education, and mentorship opportunities. We host annual global awareness events,
celebrating Black History Month, International Women’s Day, Truth and Reconciliation,
and Pride. Internally, we support employee growth with Career Week, analyze and update
our policies on a continual basis to recruit and hire more inclusively, and our employee
networks bring together our diverse communities for advocacy, awareness, and support.
We understand that supporting the well-being of our employees and their families iscentral to our success and we offer benefits, insurance, fitness, mental health support,
and other programs to support a work/life balance. Integrating wellness into our culture
helps improve productivity and retention and deepens our employees’ sense of value
within the company. It is our priority to ensure that every individual at OpenText feels
valued and safe to contribute as their most authentic self.

Zero Barriers

Our Zero-In goals are rooted in science, transparency, and integrity to support
accountability and foster a culture of tech for good. High standards, ethicalresponsibility, and core values—we refuse to compromise on what matters most.
And that includes our technology. When it comes to protecting data against security
threats and mitigating risk, there are zero compromises. Our customers trust us with theirdata, and it is our number-one responsibility to protect it ethically, and with integrity.

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Our Products

Appendix

Positioned for future growth
In the second half of our Fiscal 2023, we acquired Micro Focus as an expansion of
our mission to power and protect customer information. We have now successfully
integrated the Micro Focus product portfolio, talent, and global presence into the
OpenText family, and today we are over 24,000 employees strong.
The heart of our culture remains our unwavering commitment to customer success.
We are delivering on our promise to help customers secure their operations,gain more insight into their information, and better manage an increasingly hybrid
and complicated digital fabric using next-generation tools like cybersecurity,
digital operations management, application automation and delivery, andAI and analytics.
The Cognitive Era is reshaping the world with technology and building the markets ofthe future. Humans are moving closer to reaching new summits with the support ofincreasingly powerful AI. We are becoming even more interconnected as the digital flowof goods, people, capital, and ideas increases across the globe.
At OpenText, we will innovate to enhance productivity, promote prosperity for all,and ensure sustainability for generations to come — and we will apply our principles
through value-based software design — to help us keep exploring.

Zero Compromise:
Focus on what matters most
Our Zero-In Initiative helps us strike a balance between growth and sustainability.
I am confident that our efforts are moving in the right direction.

Zero Footprint

Mark J. Barrenechea
OpenText CEO and CTO

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Appendix

OpenText Zero-In Initiative: Year in Review
The last year has been a period of
exceptional growth for OpenText.
Our teams helped customers digitallytransform, disrupt their industries, andwork smarter. Our company doubled insize with our acquisition of Micro Focus
in January 2023. And we continued tomodel equity, diversity and inclusion,
drive sustainability, and bolster the healthand well-being of our employees andcommunities.

Zero Compromise• The executive leadership team and Board of Directors
rang the NASDAQ bell live from Ottawa, Ontario, honoring
OpenText’s leading role in global innovation• 100% of employees completed our Code of BusinessConduct and Ethics training

Zero Barriers
Workforce
are women

30%

Management
are women

Charities
supported

122

2M

36%

$827K

58

14,533

Board members
are women

26%

Donations

Food banks
supported

Meals
servedEmployeevolunteer hours

Zero Footprint

68%

Waterloo waste
diversion rate

9,656

Pieces ofe-waste recycled

84

Metric tonnes of
e-waste recycled

Fleet

Vehicle conversion
to hybrid or electric

OpenText customers digitize more than 33 billion paper transactions per year using
OpenText™ Trading Grid™, equating to 299,374 metric tons of paper, or 7.9 million trees.

Photo credit: Nasdaq

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Micro Focus Acquisition
OpenText welcomes Micro Focus customers, partners,
and employees
On August 25, 2022, OpenText announced its intention to acquire UK-based Micro Focus
International Limited, formerly Micro Focus International plc (Micro Focus), a leading providerof mission-critical software technology and services that help customers accelerate their digitaltransformation. On January 31, 2023, we completed our acquisition of Micro Focus and welcomednew colleagues to OpenText.
With the acquisition, we are in a strong position to help enterprises secure their operations,gain more insight into their information, and better manage an increasingly hybrid and complex
digital world with new tools that include cybersecurity, digital operations management,
application automation and delivery, and AI and analytics.
As we enter FY24, we have completed the integration of our people, our product roadmap,
and customer engagement approach. Many Micro Focus initiatives and programs have alignment
with respect to positive community impact, diversity and inclusion commitments, environmental
sustainability, as well as trust and transparency:
•
•
•
•
•
•
•
•

High standards of ethical business practices
Commitment to sustainable procurement
Employee volunteerism and commitment to the UN SDGs
Student apprenticeship programs supporting underrepresented groups
Robust employee network supporting ED&I efforts
Supporting customers with innovations that contribute to a net zero future
Deployment of an Environmental Management System (EMS) aligned to ISO 14001
Participation in key investor ESG surveys

Together with our new Micro Focus colleagues, we’re on a path to growth and making
OpenText stronger, more innovative, sustainable, and inclusive.

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Zero Compromise
The OpenText Zero-In Initiative is our guiding framework to achieving
global impact goals related to our Environmental, Social, andGovernance (ESG) programs.
As part of the Zero-In Initiative, Zero Compromise embodies our unwavering and values-based approachto achieving our Zero Footprint and Zero Barrier goals. It is rooted in science, transparency, and integrity
to support accountability, mitigate risk for all of our stakeholders, and foster a culture of tech for good.
We pledge to perform our mission to power and protect information with Zero Compromise. This
commitment guides every action we take to make business, people, and the planet better. It flows from
helping to ensure data privacy and security to the way that we treat our customers and employees tobusiness conduct across our entire business supply chain and ecosystems.
Zero Compromise means we never falter in our commitment to ethical business conduct. This approach
has a trickle-down effect from protecting the integrity of information through privacy, governance, andcompliance to our business practices within OpenText itself. It encompasses the integrity of the Company
in its treatment of all employees in respect to equity, diversity, and professional development. Zero
Compromise is inherent in our business practices, from the reporting of our financial performance to our
corporate giving program. Our partners are accountable to the same values and standards across our
supply chain. We look to break down barriers and address human rights risks, inequalities, and inadequate
labor practices not only within our organization and throughout our supply chains, but also within ourcustomers’ networks and in the wider communities in which we operate.

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OpenText Business System
The OpenText Business System describes our competitive advantage, who we are, and how we do what we do. We are committed to elevating every person and every organization
to gain the information advantage. Our unwavering commitment lies in business fundamentals founded in operational excellence and innovation, while leveraging our core value
drivers. This combination propels us towards achieving defined success for our shareholders, customers, and employees.

Our Shared Purpose
To elevate every person and every organization to gain the information advantage

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Our Approach
We continue to lean into the strength and foundation of our core values and culture,
combined with an understanding of what is important to both our internal and external
stakeholders, to move us forward.
Our Corporate Citizenship Governance Framework sets out a structured approach to pursuing and managing activities to meet
OpenText Zero-In initiatives across the company.

Michael Acedo

Corporate Citizenship Governance Framework

Executive Vice President, Chief Legal
Officer and Corporate Secretary

Corporate Governance andNominating Committee• Oversight and authority to consider matters regarding sustainability and corporate citizenship• Stays informed of ESG trends, risks, and opportunities, and reports on ESG matters to the Board• Responsible for reviewing and approving the OpenText Corporate Citizenship Report

Executive Sponsor:
Executive Vice President,
Chief Legal Officer andCorporate Secretary• Alongside the leadership of our CEO, provides general oversight responsibility with respect tomatters of sustainability and corporate citizenship• Advises Executive Leadership Team on ESG matters, including through quarterly strategic
updates with our CEO

Corporate CitizenshipSteering Committee• Operationalizes corporate citizenship strategy at the business unit level• Identifies corporate citizenship opportunities in the business• Comprised of cross-functional senior leaders from across the business who meet on aquarterly basis“Strong governance isessential to upholding
trust and establishinga solid foundation for
positive social impact.
Our focus continues tobe on implementing bestpractice governanceprinciples to operatea resilient and ethicalorganization.”

Corporate Citizenship Team• Leads development and implementation of corporate citizenship strategy• Measures program progress• Produces corporate citizenship reporting and oversees communications

Corporate CitizenshipWorking Group• In addition to the levels in our governance framework, a working group comprised of the Vice
President (VP), Corporate Citizenship, SVP Corporate Communications; VP, General Counsel Corporate, and SVP of Investor Relations meet on a weekly basis to assess trends, review plan
progress, and discuss opportunities for new reporting disclosures.

Corporate CitizenshipChampions• Global representatives at the site level who help to implement corporate citizenship awarenessand employee engagement programs

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Appendix

Corporate Citizenship Priorities
As a global organization committed to corporate citizenship, we understand the need to align our operations under the common
focus of sustainability. In FY23, our Corporate Citizenship team conducted a refreshed exercise to validate the priority topics
that guide our strategy and programs. These topics set a baseline against which we monitor potential risks and opportunities
and identify emerging issues that could affect future business success and stakeholder relationships.
The process we undertook in this prioritization exercise was informed by the Global Reporting Initiative’s (GRI) Principles for
Defining Report Content and included research, surveys, workshops, and analysis. The steps consisted of topic identificationfrom internal and external sources, topic prioritization, and validation.
Based on internal and external sources, we identified a range of priority ESG topics that could impact our business andstakeholders, and could influence the decisions, actions, and performance of our organization.

Innovation

Data Privacy & Security

Financial Performance

Opentext.ai

OpenText Privacy Policy

Investor Engagement & Reporting

OpenText AI Cloud

Privacy Center

Financial Reports

Strong Patent Portfolio

Information Security Management
Approach

OpenText Corporate Giving Program

ClimateCustomer Satisfaction

Digitalization and GreenOps
Responsible use of AI

Culture, Talent, ED&I
Recognizing OpenText Navigators

Climate Innovators

Customer Focused Mindset

Accommodation Policy

Environmental Policy

Customer Success Stories

Employment Equity & Diversity

Supplier Code of Conduct

Customer Support

Training for Professional
Development

CDP Submissions

OpenText World

Julie Millard

Vice President, Corporate Citizenship“With our OpenText
Zero-In Initiative, we’reraising the bar when it
comes to driving sustainableactions and social change.
To achieve Zero Footprint,
Zero Barriers, and Zero
Compromise, we’reempowering our global
workforce, partnering with
suppliers, and aligning withcustomers to enable andencourage transformation
at scale.”

Global HR Learning & Development

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Our Stakeholders
As we evolve our corporate citizenship program and introduce new corresponding initiatives, we will continue to engage
with internal and external stakeholders through meetings, surveys, industry presentations, digital events, and otherinteractive initiatives. By listening to our stakeholders, we are better equipped to meet and exceed their expectations andfuel sustainable growth.
Stakeholder

How we engage

Shareholders• Transparent communicationand proactive engagement withshareholders and potential investors• Regular meetings between
management and shareholders• Regular quarterly earnings reporting,meetings and conference calls• Periodic investor days
• Annual General Meeting ofshareholders

Employees• Global employee survey• Onboarding surveys• Monthly company newsletters• CEO OpenTalk – live streamed events • Career Week
• Exit interviews• Site Leader activities• Employee networks

Customers• Innovation labs
• Satisfaction surveys• Advisory councils and user groups• Customer advocacy program• Monthly e-newsletters• Recognition programs

Partners• Business planning sessions• Recognition programs• Event sponsorships• Co-innovation labs
• Developer engagement• Training development funding• Newsletters• Annual partner summits

Communities• Site Leaders empowered to engage
and understand the needs of thelocal community• Ongoing dialogue with local charities
to ensure impact• Corporate Citizenship Champions
drive volunteer and fundraising
initiatives

Suppliers• Dialogue promoting fair agreements• Supply chain monitoring• Best practice engagement
supporting supply chain
management efficacy• Supplier Code of Conduct

Industry
Analysts• Strategic advisory sessions• Joint speaking opportunities• Meetings, inquiry calls, webinars,
surveys, and briefings

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• Annual Report and Management
Information Circular• Investor Relations website• Participation in ESG ratings andrankings

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Partnerships &Commitments
Forming strong and lasting
partnerships has empowered
us to build a better world.
OpenText has joined thefollowing industry initiatives
to help accelerate progress
and impact.

OpenText signed on to the United
Nations (UN) Global Compact (UNGC)
Network Canada as a participant inNovember 2018 to demonstrate ourcommitment to sustainability andthe UNGC’s Ten Principles. The 17
Sustainable Development Goals (SDGs)
set by the UN are a universal call for
action to end poverty, protect theplanet, and ensure that all people canenjoy peace and prosperity. Throughour participation, we are gaining a
deeper understanding about how
innovative technologies can disrupt
climate change and accelerate progressfor all of the SDGs.

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Introduction

Zero Compromise

OpenText is a corporate sponsor of
Women in Computer Science (WiCS)
at the University of Waterloo. WiCS is
dedicated to promoting gender equity
in computing by advocating for andsupporting women, trans, genderfluid, gender-queer, and non-binary
students enrolled in computer scienceand computing-related programs at
the University of Waterloo. OpenText
partnered with WiCS throughout 2022
to lead initiatives and events that foster
community, empowerment,
and mentorship.

Lakehead University in Thunder Bay,
Ontario, Canada provides education to
the largest population of Indigenous
university students in Ontario. As partof Truth and Reconciliation3, OpenText
aims to create jobs for Indigenousinterns from this Canadian university.
A partnership was created andblessed by local Indigenous Elders at aceremony attended by our CEO, Mark
J. Barrenechea in 2021. This summer,
we welcome our second cohort ofstudents from Thunder Bay acrossmultiple business units within OpenText.
OpenText was also a proud sponsor of
the 33rd annual Lakehead University
Native Students Association (LUNSA)
Powwow, which is a three-day event
celebrating Indigenous culture.

Zero Barriers

Zero Footprint

This year marks our third year as a
global Supporter of Catalyst, a nonprofit organization working with leading
companies to help build workplaces
that work for women. Founded in 1962,
Catalyst drives change with pioneeringresearch, practical tools, and provensolutions to accelerate and advance
women into leadership.

Our Products

Appendix

CEO Mark J. Barrenechea is a member ofthe 30% Club Advisory Committee. The
30% Club Canada enlists board chairs
and CEOs to work towards achieving
better gender balance at both board andsenior management levels. The objective
is for members to commit to at least 30%
female representation on their boards
and executive leadership teams. The
ultimate goal is to achieve gender parity.

EcoVadis is a trusted third-party providerof business CSR ratings. Many of ourcustomers use EcoVadis to assess their
suppliers in four categories: environment,labor and human rights, ethics, andsustainable procurement. OpenText
currently has a Silver rating, which ranks
us in the top quartile of companies
evaluated by EcoVadis.

CDP Worldwide is an international
non-profit organization that runs
the global environmental disclosuresystem. Our annual CDP submission
outlines how OpenText manages therisks and opportunities presented byclimate change and discloses our key
environmental impacts.

OpenText is a member of theEnvironmental Paper Network’s Paper
Calculator Power User Program. Power
Users are investing in solutions to createtransformational change by ensuring that
paper production and use contributes to aclean, healthy, just, and sustainable future
for life on earth.

OpenText is a member of the Boston
College Center for Corporate
Citizenship, the largest member services
organization dedicated to advancing
Corporate Social Responsibility(CSR) and the corporate citizenshipperformance of companies.
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AppendixBusiness Conduct
We conduct our business to the highest standards of ethics and integrity.
This is the OpenText Way.
We are committed to conducting our business ethically and in compliance with the letter and spirit of all applicable laws andregulations. Our Code of Business Conduct and Ethics outlines our expectations, and all employees, officers, directors, vendors,
contractors, and partners are expected to comply with them. We review the Code of Business Conduct and Ethics annually toensure it remains robust, addresses evolving risks and circumstances, and remains in line with market practice.

Code of Business Conduct and Ethics
On an annual basis, employees are required to complete training and their certification indicates an understanding of andcompliance with our Code of Business Conduct and Ethics.
For Fiscal Year 2023, 100% of our employees have completed our Code of Business Conduct and Ethics training.
Other initiatives in support of our ethics framework include risk assessments that
focus on topics such as fraud, corruption, and tax evasion laws.
OpenText implements several programs and activities to help prevent,identify, and root out any potential corruption or fraud. Our internal
audit team, at least annually, conducts country risk assessments andanti-corruption audits, which periodically result in improvements
to our Anti-Corruption Compliance Program, including increased
resourcing, monitoring, and training on corporate policies.
It is important to us to maintain a workplace in which theCompany can receive and address concerns regarding
matters governed by the Code of Business Conduct and Ethics.
We have a number of channels to communicate and reportpossible violations, including a 24-hour compliance hotline
service. We remain focused on maintaining a workplace where
employees, officers, and directors can raise concerns on
a confidential basis, free from discrimination, retaliation,or harassment, anonymously or otherwise.

Madhu Ranganathan
Executive Vice President,
Chief Financial Officer“From advancing
sustainability, fostering
inclusion, and transforming
lives, we’re investing andimplementing technologies
across industries to help
companies address thesekey market conditions.
While embracing these newopportunities and activatingchange, we recognize thisrequires setting ambitious
goals to drive measurable
outcomes while committing
to integrity and beingtransparent along the way.”2023 Corporate Citizenship Report | GRI 2-23, 2-24, 3-3:205, 205-1, 205-2

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Appendix

Human Rights

Tax management and governance

Respect for Human Rights is deeply embedded in how OpenText conducts businessand interacts with the communities in which it operates. Our Human Rights Policy
promises to:

Tax is an integral component of our overall ESG responsibility and sustainable longterm performance. Our tax planning activities align with OpenText’s business modelwith a view of enhancing value for our shareholders. OpenText adheres to applicablelaws for its tax reporting, while exercising internal controls over processes for tax
compliance, planning, tax payments, and financial reporting ona quarterly basis.

• Provide a workplace that is free of harassment and discrimination, and in which all
staff treat each other with respect• Achieve a workplace free of barriers where employees are able to perform their work
to the best of their ability• Maintain a working environment that is inclusive of everyone, regardless of culture,national origin, race, color, gender, gender identification, sexual orientation, family
status, age, veteran status, disability, religion, or any other basis protected byapplicable laws
Respect for Human Rights is also incorporated in our Code of Business Conduct
and Ethics and reflected in our employment policies which address the fundamental
conventions of the International Labour Organization (ILO). Specific commitments
include taking action against human trafficking, child labor, and forced labor in ouroperations and supply chain. We have multiple processes and systems in place
to identify, prevent, and report human rights issues, which are available to all
employees, directors, and officers of OpenText.
Additionally, we have a robust background check policy and recruitment process
to ensure people working for us are of legal age and have legal status. In theworkplace, OpenText is dedicated to creating an environment where every employee
is safe, treated with dignity and respect, and afforded equal opportunities tosucceed — underscoring our pledge to advance Equity, Diversity & Inclusion (ED&I).
Our annual Code of Business Conduct and Ethics training covers human rights
issues and is proactively communicated to new employees and attestation to thepolicy is included with our annual mandatory compliance training. Additional training
is provided in specific regions or countries where legally required. See the Zero
Barriers section to learn more about our employment practices.

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Our internal processes also include regular evaluation, management and monitoringof tax risks. We reflect the implications of tax risk in our consolidated financial
statements as required by applicable Generally Accepted Accounting Principles(GAAP). We fully comply with disclosure requirements pursuant to financial reporting
standards and applicable tax laws and regulations. We also comply with therequirement to prepare the Country-by-Country Report (CbyCR) for the consolidated
group and are preparing for additional reporting requirements pursuant to the OECD
BEPS Pillar 2 global tax initiatives. Our interactions with tax authorities are performed
with openness, professional integrity, and respect.
Development of, and adherence to,tax management principles is the
responsibility of senior leadership within
the organization. Senior leadershipprovides regular updates to, andreceives guidance from, the CEO
and CFO on tax matters andreports quarterly to the Audit
Committee of the Boardof Directors, as well as
OpenText’s full Board of
Directors on any material
tax developments toprovide appropriate
oversight.

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Appendix

Sustainable procurement and ethical supply chain
In keeping with our Supplier Code of Conduct, we expect all of our suppliers to behave responsibly, ethically, and sustainably.
Our supplier agreements clearly illustrate that suppliers must provide goods and services in accordance with our Supplier Codeof Conduct, and that all OpenText policies and procedures must be adhered to. Where our agreement is not applied, we include
our own language requiring the supplier to adhere to our Supplier Code of Conduct.
Our purchase order terms and conditions, together with our supplier agreements, include a termination clause for noncompliance with our Supplier Code of Conduct as a material breach. We prioritize suppliers who demonstrate that they haveembedded sustainability within their products, their operations, and their supply chains.
Active monitoring of our suppliers provides us with a means to further ensure they are compliant with relevant legislation and key
elements of our Supplier Code of Conduct. Suppliers identified as having a higher risk are requested to provide additional information
to ensure they have social and environmental policies and practices in place to mitigate these risks. Additionally, we continue to:• Monitor against various government sanctions, violations (including labor, health and safety, ethical/regulatory and environmental
matters) and financial/credit risks across industries, commodities and various geographies using our supplier risk monitoring
solution. The solution reviews the percentage of suppliers that fall into low, medium, or high-risk categories.
• Provide ongoing supplier risk management training packages, including but not limited to regulatory and compliance, financial,environmental and social, security and privacy risks, to our global Procurement team working with our suppliers.
As of FY23, suppliers identified as medium- or high-risk by geography and type of service are required to sign a modern slavery
statutory declaration. Suppliers declare they will provide services aligned with applicable modern slavery legislation worldwide.
OpenText’s Modern Slavery Statement reflects our commitment to ensuring the prevention of slavery and human trafficking in
our corporate activities and supply chains.
Our Request for Proposal (RFP) template includes risk analysis questions for prospective suppliers to collect information about asupplier’s business model and understand how its supply chain is engaged, along with the composition of a supplier’s workforce.
Our RFP outlines sustainability criteria, including whether suppliers report on their social and environmental performance, havepublic commitments and goals, and whether they have third party sustainability certifications corporate-wide or specific to the
products/services they supply to OpenText. Please visit our Supplier Information Page for more information.

Supplier diversity

Lindsay Holland

Director, Vendor Management“OpenText is dedicated to
conducting our businessin a lawful and responsible
manner, including selecting
suppliers that meet our
principles for respecting
human rights, providing
safe and inclusive
workplaces, and advocating
for a sustainable future.
OpenText’s global suppliers
are required to meet thestandards we outline
and commit to these
expectations.”

Our commitment to ED&I extends to our supply chain. We welcome and encourage diverse suppliers including, but not limited to,minorities, women, LGBTQ+, persons with disabilities, and veteran-owned business as suppliers and subcontractors.
We expect all of our suppliers to conduct themselves in a manner consistent with our Supplier Code of Conduct and to havetheir own internal policies and practices to promote ED&I across their organization and supply chain.
In addition, the Vendor Management team works with a third-party organization to certify that our vendor records accuratelyreflect the Minority Business Enterprise (MBE) classification in countries with MBE programs. The team also ensures othernational requirements, such as India’s Union Ministry of Micro, Small, and Medium Enterprises (MSME) program, are observed.

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Zero CompromiseEnterprise Risk Management
Our Enterprise Risk Management (ERM) program drives the identification, analysis,
and management of risk across OpenText. The Board is responsible for overseeing
management’s implementation and operation of ERM, either directly or through its
committees, which report to the Board with respect to risk oversight undertakenin accordance with their respective charters. At least annually, the Board reviews
with management the risks inherent in the business of the company. This includes
crisis management, business continuity, information system controls, cybersecurity,
disaster recovery and ESG matters, the appropriate degree of risk mitigation andrisk control, overall compliance with and the effectiveness of the company’s risk
management policies, and residual risks after implementation of controls.

Risk identification
Management considers risks that can arise from both external and internal factors
including the following:
1. External factors
•
•
•
•
•

Technological developments
Changing customer needs or expectations
Competition that could alter marketing or service activities
New legislation and regulation that could force changes in policies and strategies
Natural catastrophes, including extreme weather events caused by climate change,that could lead to changes in operations or information systems• Economic changes that could have an impact on management decisions
2. Internal factors• Significant changes in policies, processes, or personnel• Potential for fraud, including incentives and pressures for employees andfraud opportunities• Disruption in information systems processing• The quality of personnel hired, and methods of training used
• Changes in management responsibilities

Zero Barriers

Zero Footprint

Our Products

Appendix

Risk analysis and mitigation
Once the significance and likelihood of risk have been assessed, management
considers how the risk should be managed. Risk assessment reviews are performed
as a component of routine management meetings where risks are analyzed
through strength, weakness, opportunity, and threat (SWOT) analysis by membersof executive management. Risk mitigation includes identifying, selecting, anddeveloping activities to adequately address risks. The organization has documented
policies and procedures to guide personnel throughout this process.

Business Continuity
OpenText engages in Business Continuity and Emergency Management (BCEM)
programs to mitigate, prepare, respond to, and recover from potential threats to ourcompany. Through our BCEM program, we have established teams and developed
supporting plans to affirm our ability to:
•
•
•
•
•
•

Ensure the safety and well-being of employees
Reduce operational downtime during an incident
Prioritize recovery order within predefined timeframes
Manage and facilitate resource allocation before, during, and after an incident
Minimize employee, operational, financial, reputational, legal, and contractual impacts
Deliver organizational resiliency

The Business Continuity Core Committee (BCCC) supports our goals foradvancement of BCEM program oversight. Local offices have Core Emergency
Response Teams (CERTs) who are responsible for providing localized knowledge of
employees, facilities, and incidents at their location, in addition to leadership andsupport during disruptive incidents. These teams are supported by our Executive
Leadership Team (ELT) with strategic direction during coordinated responses tosignificant disruptive incident(s).
Our program and plans follow an all-hazards approach with a focus on identifying
single-point failures and assigning resources to ensure continued operations,regardless of the incident level. This enables OpenText to maintain operations
during various unforeseen incidents which may cause a disruption. We continue toupdate the BCEM program after each incident, leveraging opportunities to improve
efficiency and effectiveness.
Our Ukraine response team continues to monitor the crisis and associated risks,
addressing questions from employees and suppliers.

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Appendix

Data Privacy & Information Security
As a multinational organization, we embed global privacy regulations and market
changes into our policies and processes to help protect the data of our employees,
suppliers, partners, and customers. Stakeholders count on us to anticipate andactively manage all information security and data privacy risks.
Maintaining compliance - upholding best practices and industry standards
OpenText maintains industry best practices for incorporating data protection and privacy into our daily activities, as defined by
our ISO 27001:2013 Global Information Security Management System (ISMS). This has been strengthened by our incorporationof ISO27018 into our ISMS.
As a corporation, we establish policies and procedures to enable compliance with applicable privacy laws. Our internal
compliance privacy program monitors, enforces, and reflects any changes in privacy laws.

Focus on data privacy
We have embedded a privacy-conscious culture across the company that is driven
by leadership.
We prioritize privacy and data protection within OpenText’s vision and strategy by:• Having a dedicated privacy team responsible for delivering OpenText’s privacy
strategy. We also have an established Data Protection Officer and respective team to
advocate data subjects’ rights and freedoms.
• Embracing an OpenText Data Privacy Community of Practice, comprised ofrepresentatives across key business functions, supporting key privacy activities,
and embedding a privacy-conscious culture.
• Adopting a “privacy by design and default approach” through embedding privacy
standards across teams’ ways of working, to ensure appropriate technical andorganizational measures are in place to implement data protection principles andsafeguard individuals’ rights.
• Ensuring employees complete mandatory security awareness and privacy training when
joining the company and annually thereafter, or as required by law or to meet customer
required compliance obligations.

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Renee McKenzie

Executive Vice President, IT,
Chief Information Officer“While speed and agility
may be a primary focus fordata-driven organizations,security associated withdata management can nolonger be an afterthought.
To drive positive impact,
people need to trust thetechnologies they use andthe companies behindthem. At OpenText, we’re
thinking about privacy at alllevels and pledge to create,
manage, and protect data
securely and transparently.”
Information about our commitment
to privacy rights is available on the
OpenText website:

Privacy Policy
Privacy Center

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Appendix

Privacy as a fundamental right
It is inherent in our mission to protect the personal information of OpenText customers, employees, channel partners, suppliers,and other stakeholders. We rely on a variety of methods and controls to ensure we know what data we are collecting andprocessing and protect that data appropriately. OpenText maintains a single global privacy management program and controls
framework, which enables us to meet the regional and country-specific data privacy requirements for countries where
we operate. This includes adopting the General Data Protection Regulation (GDPR) as our global standard, incorporatinginternationally recognized standards and frameworks, and building on these in line with global privacy regulations.
As mandated by data protection legislation, all processing activities are recorded, and risk assessments are performed for highrisk activities involving personal information. OpenText has defined a Security Incident Response Process (SIRP) that governs
and directs our response to information security incidents.
In circumstances where the confidentiality, integrity, and/or the availability of personal information is compromised, the SIRP will
invoke the Privacy Incident Response Process (PIRP). The PIRP ensures all actual and suspected personal information security
incidents are managed in line with global privacy regulations and standards. The PIRP also mitigates any adverse impact on data
subjects, our customers, and reporting obligations and incorporates lessons learned into our business practices.

Information security
Information security is not just about protecting data, it’s about safeguarding the trust of organizations. At OpenText, we
continuously power and protect our customers’ data and ensure their trust in our cloud-based software. We achieve thisthrough innovation, collaboration, and a commitment to excellence in everything we do.
By investing in people, process, and technology, and continuing to advance certifications and independent assessments,
we meet and exceed customer expectations.
Certifications include cybersecurity compliance, as applicable and available for a service, for ISO 27001, ISO 27017, 27018,
SOC 1 Type II, SOC 2 Type II, SOC 3, SOC 2 + HITRUST, PCI DSS, HIPAA, SWIFT, TISAX, CyberEssentials+, and FedRAMP.
With attestation reports, we evaluate multiple levels of service controls (application, infrastructure, and data center) and theavailable reports provide an overview of the service, scope of control testing, and control testing results.

Neil Fowler

Senior Vice President, Engineering“The importance ofcybersecurity in the digitalworld cannot be minimized.
A security breach can haveextensive and debilitatingconsequences in theinterconnected world welive in. Our customers’
success depends on our
security solutions to solve
key challenges by detecting,responding to, andrecovering from advanced
threats faster.”Management approach, methodology, and certifications
With rising cyber risks, our customers depend on us to continuously deliver the intended operational outcomes. The OpenText
Information Security Risk Management Methodology is part of the company’s overall risk management strategy. It supports ourISO 27001:2013 Information Security Management System and other compliance requirements. Our information security risk
strategy applies to both corporate and commercial data. Information security risk is also evaluated and managed when OpenText
data assets are hosted or transacted by a third party.

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Appendix

Risk framework and methodology

Incident management

1

Define information security policy

2

Identify primary and secondary data assets

3

Select security controls

4

Implement security controls

Sophisticated incident response processes are set and tested annually by thoroughconsultation with third parties to ensure industry best practices. The incident
management process is fully measured and documented. Incident information isconsidered confidential unless we are required to disclose it in accordance withapplicable laws.

5

Assess the effectiveness of security controls (based on threats/vulnerabilities)

6

Determine risk treatment/complete risk acceptance as required

7

Implement risk treatment and reassess as required

8

Monitor security controls for changes that would impact risk exposure

The ISMS executive steering committee is composed of the OpenText CEO & CTO,
Chief Product Officer, and Chief Information Security Officer.
The role of the ISMS executive steering committee is to report information security
matters to the Board of Directors and/or the Audit Committee of the Board on aquarterly basis, including in relation to cybersecurity strategy, current risks, and any
current cybersecurity issues.

Employee training and awarenessInternally, OpenText runs a continuous privacy and security awareness campaign
with employees. Employee training and awareness is disseminated through emails,
videos, posters, and internal social media platforms. Employees are trained to be
vigilant of suspicious activity and are provided with means to report incidents foranalysis by the Security Operations team. Training is mandatory, and employee
accounts are disabled if training is not completed. All contractors with access to ourdata must also complete training. The OpenText global information security teamalso routinely runs mock exercises to further pressure-test internal awareness andadherence. We recognize the importance of being resilient at home and offer ourleading Webroot security software to all employees for home use.

On an ongoing basis, senior management demonstrates leadership and commitment
to the information security management system by:• Following up on actions from previous management reviews• Ensuring the integration of ISMS requirements into the organization’s operational
processes• Ensuring ISMS-required resources are in place• Communicating the importance of effective information security management andconforming to ISMS requirements• Ensuring the ISMS achieves its intended outcome(s)• Directing and supporting personnel to contribute to the effectiveness of the ISMS
• Promoting continual improvement• Supporting other relevant management roles to demonstrate security leadership as it
applies to their areas of responsibility
OpenText’s Information Security Program is based on ISO 27001 and NIST (National
Institute of Standards and Technology) standards.
OpenText is ISO 27001 certified for particular commercial services and platforms.
The company has detailed technical and organizational security measures in place
which are used in the provision of services.
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Zero Barriers
We believe that the future of growth is sustainable and inclusive,
which is why we are committed to building a work environment with
Zero Barriers. By empowering an inclusive environment, we remain
focused on employee success and creating a culture that supports
and advances Equity, Diversity & Inclusion (ED&I).
We will achieve Zero Barriers through new strategies for equitable recruitment, hiring and retention,
unbiased recognition, professional development, and mentorship programs. Additionally, we provide
inclusive benefits, work/life balance programs, and participation in civic events that promote diversity,
volunteering, and corporate giving.
Specifically, we have pledged to achieve the following ED&I targets by 2030:•

A majority ethnically diverse workforce•

50/50 gender parity within key roles•

40% women in leadership positions at all management levels

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Zero Compromise

Zero Barriers

Zero Footprint

Our Products

Appendix

Zero BarriersWith a focus on education and training opportunities in our communities, we are
guided by the intention to instill positive change.
This has been demonstrated, for example, by ensuring that our U.S. employees have the insurance coverage needed to protect
health benefits and fundamental rights, as well as in our signing of the Human Rights Campaign Business Statement on AntiLGBTQ State Legislation calling for public leaders to put a stop to bills that discriminate against LBGTQ individuals.
At OpenText, ED&I is sponsored by our CEO & CTO who leads our ED&I Steering Committee with representation by the Chief
Financial Officer, Chief Marketing Officer, Chief Legal Officer, Chief Human Resources Officer, VP of ED&I, VP of Corporate
Citizenship, and SVP of Organizational Effectiveness and Rewards. Under the Steering Committee, an ED&I Council helps
provide guidance and contributes to the planning of the Impact Team initiatives.
We nurture initiatives in our five strategic pillars for ED&I: Awareness, Hire & Develop, Civic Action, Power of Business, andAnalysis & Governance. We recognize that our ED&I initiatives require ongoing analysis and refinement. Within each of ourpillars, our volunteer Impact Teams work to advance and measure key initiatives.
To push us closer to parity at the leadership level and in key roles, for example, we developed gender dashboards at global,
regional, and business unit levels for insights into areas where we can improve. Our current global gender profile consists of:30%

Global workforce
are women

26%Management
are women

36%

Board members
are women

All OpenText employees are encouraged to participate in our ED&I programs and initiatives, and we are pleased to have grownparticipation to more than 4,000 participants globally.

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Yvonne Thomson

Vice President, Equity, Diversity
and Inclusion“At OpenText, ourcommitment to diversity,
equity, and inclusion isdriven by purpose — a drive
to break down barriers andprovide a safe, supportive,
and inclusive culture forall employees. Building adiverse workforce is not
only the right thing to do;it enables us to create abetter shared future for
employees, encourages
access to equal opportunity,and builds belonging andallyship in our workplaces
and communities.”

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Appendix

Celebrations and Equity, Diversity & Inclusion (ED&I) events

Employee Networks
We remain focused on developing an inclusive workplace where everyone feels
safe and free to be their truest and most authentic selves. Collectively building
awareness, empathy, and positive change, our Employee Networks provide
members with opportunities for involvement, personal development, and support.
With our recent acquisition of Micro Focus, we are expanding our Employee
Networks from four (Black, LGBTQ+, Women, Indigenous) to 10 groups with morethan 3,500 members.
We have also combined our existing Women in Technology (WIT) group with theMicro Focus women’s network to form Worldwide OpenText Women (WOW), which
includes more than 2,000 women and allies. The group has unveiled a new charterwith four key areas to help attract, hire, retain, and develop women at all levels.
WOW will generate insights and ideas for ED&I initiatives and the network will
create specific community programs to help women facing career junctures.

Indigenous & Allies

Queer Pride & Allies

truABILITY

Familia

Worldwide OpenText WomeninspirASIAN

openGEN

PlanetSaluteBlack Empowerment & ExcellenceTraining
We believe we are all responsible for supporting and promoting our ED&I aspirations
on a global level and leaders play a key role in ensuring their team members aresupported, celebrated, respected, and given equitable access to opportunities.
ED&I training for managers was designed and delivered to provide the tools andinsights to support these aspirations and foster a stronger workplace at OpenText.
In addition, we have made anti-bias in hiring training available to all of our managers.
As part of our ED&I Navigator Internship Program, we include sensitivity training for
all hiring managers of underrepresented interns across the globe.

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The rich diversity of the world is reflected in the global OpenText community,
and there are many ways for employees to participate in our global and regional
activities. We strive to host global and regional events that encourage open
conversations on ED&I topics and emphasize the importance of these values with
our employees. We also celebrate special holidays and honor significant dates,
such as Dr. Martin Luther King Jr. Day, Holi, Juneteenth, Mental Health Awareness,and more.
On important dates like these, our ED&I Awareness Impact Team comes together
to organize activities that include educational resources, employee events, regionalcelebrations, and a CEO broadcast with inspiring external guest speakers. Key ED&I
events this year included:• Black History Month: For Black History Month in 2023, our CEO sat down with Dr.
Ruha Benjamin, Professor of African American Studies at Princeton University, todiscuss the complex dynamic between innovation and equity. Dr. Benjamin explored
why it is vital that we learn the history of technology alongside the history of race.
We also hosted a panel featuring several OpenTexters from our Black Empowerment& Excellence employee network and created a video with the participation of ouremployees around the globe who shared their thoughts on this year’s theme ofBlack Resistance.
• International Women’s Day: On March 8, 2023, International Women’s Day, we sharedan impactful video of OpenText women speaking about barriers in the workforce,and our CEO’s blog on International Women’s Day reflected with gratitude on all thewomen guest speakers who informed and inspired us throughout the year.
• National Day for Truth and Reconciliation: On September 20, 2022, CEO Mark
Barrenechea spoke with Chief Clarence Louie, Chief of the Osoyoos Indian Band,an Indigenous inclusion, First Nation, leadership and economic development
expert, about how training and economic development is critical to creating better
communities and better lives. As part of our Truth and Reconciliation education
at OpenText, our Vice President of ED&I spoke with three interns from
Lakehead University for an open and impactful conversation about
Truth and Reconciliation.
• Pride Month: During Pride Month, we uplift and celebrate
LGBTQ+ voices and culture and support LGBTQ+ rights.
During our OpenTalk series, CEO Mark Barrenechea
spoke with communications technology expert andactivist Sasha Costanza-Chock and discussed her latest
book entitled Design Justice which demonstrates how
universal design principles erase certain groupsof people.

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2. Hire & develop

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AppendixExternal partnerships
Some of our external partnerships representing our focus on ED&I include:

Mentorship
Our OpenText Mentorship program provides all employee network members withaccess to mentoring. Training programs for mentors and mentees have been
implemented with internal controls and an application system to help track matches.
To date, program feedback has been overwhelmingly positive.

Recruitment
We maintain meaningful partnerships with diverse sourcing tools such as
MentorAbility Canada, WomenHack, and Hiring Our Heroes. We also maintainpartnerships with universities with large, underrepresented populations to create
and promote opportunities.
In addition, we are piloting tools for creating more inclusive job descriptions andinterview experiences. As we work to achieve our goal of 50/50 gender parity in key
roles, we are piloting a program to ensure a diverse interview panel is achieved byincluding an interview from the WOW network for greater gender balance.
We have improved representation across our workforce and endeavor to exceed
the industry average by making our leadership positions geographically flexible.
As part of this flexibility, we interview diverse individuals for every open leadership
opportunity. We believe in equal opportunity for all, and ensure our open positions
are accessible to all who are interested in applying, including nonconfidential Vice
President level positions.

The Information Technology Senior Management
Forum (ITSMF)
ITSMF increases the representation of Black
professionals at senior levels in technology, to impact
organizational innovation and growth. They do thisby developing and nurturing dynamic leaders throughenrichment of the mind, body, and soul.
Out & Equal
Out & Equal is a thought leader and catalyst actively
working to achieve workplaces of equality andbelonging — supporting LGBTQ+ employees andleaders who thrive in their careers and lives andachieve greater impact on the world.
Disability:IN
Disability:IN is a leading nonprofit resource forbusiness disability inclusion worldwide, promoting
the full inclusion of people with disabilities, to inspire
accessible innovation for all, and to foster culturesof inclusion.
March of Dimes MentorAbility

35%

Global new hires,
women

532
Globalinterns*21%

Positions filledinternally

OpenText is partnering with March of Dimes
MentorAbility by providing mentors to differently abled
people looking to learn about professional possibilities
in the tech industry.

*Global interns number represents the unique number of interns hired by OpenText throughout FY23.

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ED&I Navigator Internship Program
OpenText is committed to providing meaningful internships to develop future leaders. Launched in 2022, the OpenText ED&I
Navigator Internship Program provides co-op and mentorship opportunities to underrepresented communities, including Black,Indigenous, and female talent. In 2021, we partnered with Lakehead University on a program to create pathways to digital
careers for Indigenous students. As a participant in Canada’s Truth and Reconciliation offers, OpenText acknowledges theimportance for businesses to build respectful relationships with Indigenous peoples and ensure equitable
access to jobs, training, and education opportunities in the corporate sector.
In the summer of 2022, OpenText welcomed its first cohort of Black and Indigenous interns throughthe ED&I Navigator Internship Program. Our interns held various roles across the Company,
working in our software engineering, marketing, finance, IT, and HR departments. Key program
highlights include:• Enrolling hiring managers and mentors in sensitivity and cultural fluency training to prepare themto lead their diverse interns with compassion and allyship• Partnering interns with a trained mentor and an onboarding buddy• Hiring a dedicated campus ambassador• Implementing a weekly program called “Winddown Wednesdays” to create a sense of belonging
and help upskill the interns both personally and professionally; content included: financial planning,
Indigenous Elders, resume and LinkedIn preparation, fitness, well-being, and networking

Chujeetha R.

Associate Quality Assurance Engineer |India Internship Alumni“I am filled with immense pride as I reflect
upon the incredible opportunity I had
to serve as an OpenText intern, and tonow accept a full-time position within
a company that not only embraces
innovation as its core principle but
also recognizes its indispensable rolein fostering remarkable growth andprosperity.”

We surveyed the interns before, during, and at the end of their term, with 100% reporting a good experienceand feeling high levels of belonging. The ED&I Navigator Internship Program will recruit from Lakehead University
and the University of Waterloo for Black, Indigenous and women interns.

3. Civic action
At OpenText we endeavor to help build a better world in the communities where our employees live and work.
As part of our ED&I journey, we will continue to review charitable opportunities through an ED&I lens and support initiatives thatcreate an inclusive future. Please see our Communities section for highlights.

4. Power of business
OpenText understands that how we conduct business, and who we do business with, matters in helping create a fairer world.
Our Impact Team looks at ways in which we can use the power of our business to advance ED&I internally and externally.
The outcomes of this Impact Team included diverse procurement goals and data analysis as well as reviewing our Sustainable
Procurement, Code of Conduct, and Network Community policies from an ED&I perspective. Internally, we published an
extensive technical glossary redefining biased technical language.

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Justin Jacko

Software Developer Intern |Lakehead University“Through my Research & Development
internship here at OpenText, I have been
given a glimpse into the exciting worldof software development. The flexibility
provided to me has also been rewarding
as I have been able to explore my passion
and expand my horizons in ways I neverthought possible.”

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Our People
Employee survey
We conduct periodic surveys to invite employees to provide feedback on
their experiences at OpenText. Survey insights help us assess employee
sentiment regarding strategic alignment, personal impact, recognition,
work/life balance, career development, engagement, and inclusion.
We ask new hires for feedback after their first week, month, and 90-daysthrough onboarding surveys. The feedback we receive from new hires informs
our onboarding programs to ensure we create memorable and meaningfulexperiences. The quality of our onboarding leads to higher productivity andengagement.

Learning and development
From opportunities to work on new products or evolve our cloud technology,
growth is at the center of our employee experience. We enhance hands-on
learning experiences through formal learning opportunities by offering an annual
Education Allowance Benefit to all employees. The program is designed to meet all
personalized development goals, from technical to business skills.
OpenText also provides substantial opportunities for employees to learn throughin-house training programs and individual development plans. Many of our business
functions and regions offer a tailored curriculum, supported by their leaders,grounded in current business and development needs, and facilitated internally.
They provide structured role-based onboarding, as well as ongoing professional
development.
OpenText also offers several corporate in-house training programs which are global
and cross-functional. Here are some examples:
Onboarding: OpenText provides a clearly defined onboarding roadmap to new hires
and their hiring managers. The onboarding journey begins as soon as the offer is
accepted. New hires are sent an onboarding guide outlining what they can expectfrom their experience on Day 1, Week 1, Month 1, and beyond. Our onboarding
program combines manager touchpoints, a peer buddy, targeted experiences,and key training courses.

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Career Week: OpenText invites all employees to attend ourannual CEO-sponsored Career Week, where we ask them totake the time to learn, think about their careers, develop acareer plan, and connect with their managers to discuss
their ambitions. Career Week includes 30+ education
sessions are focused on career development, delivered
across 6 global regions with 250 leader and employee
speakers.
Our Career Week global and regionally facilitatedsessions are designed to inspire employees to explore
career paths at OpenText. Employees learn about the
career journeys of their colleagues and leaders while
also learning about the resources available to support
their career journey. While the theme of our Career Week
kick off varies each year, it typically includes messages
from our CEO about OpenText careers, internal guest
speakers, local career storytelling panels, formal training for
managers and employees, and a dedicated ED&I session. Following
formal programming, all managers are asked to meet with their direct reports to havea thoughtful, employee-driven career discussion.
Navigator Program: The Navigator Program is an accessible learning programthat leads to career-advancing certifications and otherenrichment opportunities. It is a community ofcustomer experts, employees, and developers
seeking to build an ecosystem to unlock
the potential of technology for good.
Navigator also delivers programs
that support career development
and training at OpenText. There
are also additional learning,certification, and badging
opportunities to enhance skills
with OpenText products and bepart of the broader Navigator
community. This network also
engages through customer
success programs, free
training and support, events,
forums, industry recognizedcertifications, and access to
OpenText leadership.

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ED&I: OpenText provides several key courses to our global managers, which support
OpenText’s ED&I goals and programs. All managers are provided with our “Hiring
the Best” course, which includes training on unconscious bias and our “Leading a
Diverse Workforce” virtual course, which outlines OpenText’s approach to ED&I andhow we are making an impact as a business. “Leading a Diverse Workforce” also
highlights the impact of our managers as they put our ED&I strategy into action andhow all managers can embed ED&I into their daily actions.

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AppendixYear-end reviews and rewards are directly tied to the performance goals that
employees achieve throughout the year. At the end of each year, managers engage
in performance calibration discussions to ensure the top performers are consistently
and objectively identified through our performance rating system.

Manager development: OpenText provides all managers with a tailored manager
curriculum to allow them to understand and execute their responsibilities as people
leaders. This virtual curriculum is designed to align all of our managers to thetalent philosophies that ground our policies and to provide clear directions as towhat we expect from our leaders. Topics include our talent system, performance
management, compensation, hiring the best talent, and creating a culture ofrecognition. We recognize that our managers are critical stewards of our culture,
mission, and values. This curriculum is enhanced every year to provide support forthe current needs of our managers. We do this through on-demand tools, resources,
self-directed training courses, and live facilitator-led training.

Performance management
Setting annual performance goals is a key part of success at OpenText, bothindividually and collectively as a company. We believe that we are all more
successful when we are moving in the same direction and communicating our
joint progress. OpenText leverages our online Talent Central platform to support
employees as they manage and track their goals throughout the year, and for
managers to connect regularly with their employees to discuss performance,
review progress, and refine goals.
Employees and managers are encouraged to treat performance as an ongoing
discussion. This is enabled through an online tool that allows employees andmanagers to make comments on progress made towards the accomplishmentof their goals throughout the year. Employees can solicit feedback from any
employee in the organization on their performance, which is enabled informally andonline. Employees and managers receive extensive training around performance
management, including SMART goal setting, self-reflection on performanceachievements, and our performance management process. This is offered througheLearning, facilitated sessions, and a variety of “quick guides” which can be used in
the moment to make the conversations meaningful.

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Our People
As part of our workforce data integration, we will include a campaign to encourage
new Micro Focus colleagues to disclose on a voluntary basis their ethnicity
information in the U.S. and Canada so we can continue to understand and celebrate
the diversity of our workforce.

Data on this page contains all OpenText entities, including Micro Focus.

Workforce by contract and region
Contract TypeAmericas

EMEA

APAC

TOTAL

Permanent

9,015

5,679

9,084

23,778

Temporary

53

49

199

301

Total

9,068

5,728

9,283

24,079Diversity of workforce by age group

25%

17%
25%

17%

Under
30
Under 3030-5030-50
51+ 51+

Workforce by region*
Americas
9,068

EMEA
5,728

APAC
9,283

58%
38% 38%39% 39%58%

AMERICASAMERICASEMEAEMEAAPACAPAC

24% 24%
Percentage values are rounded and may not total 100%.

*

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The diversity of our people – North America
In the effort to improve our data scope and impact the design of our ED&I programs
across the organization, we continue to work towards a better understanding of
our ethnic diversity within North America. Last year, we conducted comprehensive
outreach campaigns to our 7,000+ U.S. and Canada employees asking them toupdate their personal profile information on a voluntary basis to tell us more about
their ethnicity. This outreach resulted in a five percent increase in our disclosurerate. In the coming year, we are planning additional outreach campaigns as part ofour Micro Focus integration.

Canada self-declared workforce visible minority data
13%
13%

58%
58%

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Appendix

In Canada, we gave employees the ability to self-declare their ethnicity inaccordance with traditional Canadian census categories. Of the 14% of
employees who answered the additional question regarding ethnicity,representation is as follows:As depicted in the graph below, 86% of our Canadian employees declared
their visible vs non-visible status. Percentage values are rounded and may
not total 100%.

28%
28%

Zero Barriers

Not
Nota avisible
visibleminority
minority
VisibleVisibleminority
minority
Not
Notdeclareddeclared

Canada Workforce Ethnicity*% of Employees

Arab

1.1%

Black

2.5%

Chinese

7.6%

Filipino

1.7%

Japanese

0.6%

Korean0.3%

Latin American

4.8%

Other

5.1%

Rather not respond

1.7%

South Asian (E.g., Indian, Pakistani, Sri Lankan)

20.6%

Southeast Asian (E.g., Vietnamese, Cambodian, Thai)

1.4%

West Asian (E.g., Iranian, Afghan)

2.0%

White

50.7%

Grand Total

100.0%

Percentage values are rounded and may not total 100%.

*

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As of June 30, 2023, 63% of U.S. employees voluntarily disclosed their ethnicity
information in accordance with traditional U.S. census categories.

U.S. self-declared workforce ethnicity data

37%37%
45%45%White
White
Non-White
Non-White
Undeclared
Undeclared

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Appendix

As we develop our talent programs to unleash the proven potential that comes fromdiverse perspectives, we regularly review pay programs and practices to ensurethat employees in common roles are paid equitably. This includes a clear, open
commitment to employees that if they have any concerns about the internal equityof their role, it will be reviewed right away. We take proactive actions in adjustingas part of our internal review process.
In both Canada and the U.S., we have reviewed visible minority (non-white) vs.
non-visible minority (white) pay differences across common roles, locations, andexperience levels. Our analysis, based on the voluntary data available, indicatedno systematic pay gaps between the groups. We have a principle of equal pay
for equal work, which we believe we have achieved in our workplace, and we arecommitted to continuing this practice. As we continue to increase the numberof employees providing us with their ethnicity data, we will continue to advanceand refine our pay analysis and disclosures to ensure our commitment to fair pay
continues to be realized.

18%18%Of the 63% of employees who declared ethnicity, ethnic representation is
as follows:
U.S. Workforce Ethnicity*% of Employees

American Indian/Alaskan Native

0.5%

Asian

13.0%

Black or African American

5.2%

Hispanic or Latino

7.2%

Native Hawaiian or Other Pacific Islander

0.2%

Two or More Races

2.2%

Not applicable

0.6%

White

71.1%

Grand Total

100.0%

Percentage values are rounded and may not total 100%.

*

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Benefits and Wellness

2023 benefits and employee well-beingenhancements around the world

Our benefits

As we continue to focus on our Zero Barriers initiatives, we regularly review ourbenefits to ensure they support an inclusive workforce, with the health andwell-being of OpenText employees at the core. We strive to ensure that benefits
reflect our culture and values. We made several improvements to employee benefits
in FY23 to support those objectives.

We offer a wide variety of group benefits including medical, life, and disability
benefits in more than 37 countries. In addition, we offer competitive retirement
programs and savings plans for employees to save for their future. We provide
a global Employee Assistance Program, which gives employees access to 24/7
confidential counselling, support, and additional resources for them and theirfamilies. Benefit programs are customized to support employees and their families
based on the market practices in the country of employment. Globally, our benefits
include, but are not limited to:
Benefits at a glance
Medical dental and vision
coverageGroup retirement savings
plan

Pension contributions

Education reimbursement

Global employee
assistance program

Employee stock purchaseplan

Fitness and wellness
reimbursement

Out of country emergency Life insurance
medical expenses

Three paid volunteer days
per year

Professional membershipassistance

Short- and long-term
disability benefits

Referral bonus programsChildcare assistanceprograms

Flexible spending plans

Home and auto insurance
discounts

Transportation benefits

Accidental death anddismemberment benefits

Canada• Implemented a free telemedicine program to help employees and their families
receive care virtually, 24/7
• Offered “Plan Right” advisor sessions to help employees with their future retirement,
budgeting, and overall financial well-being

U.S.
• Despite rising medical inflation, no increases were made to health care premiums for
employees and their families• Introduced a travel stipend and network coverage in the event needed health careservices are not available in your state• Offered identity theft protection with Webroot and Allstate for employees

United Kingdom• Introduced monthly webinars to help employees plan for their future retirement,
budgeting, and overall financial well-being

Philippines• Enhanced maternity leave insurance coverage

Mexico• Transitioned group benefit plans from annual allowance for health, life, and disability
to ensure easier access to benefits for our workforce

Patent incentive program

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AppendixCompensation
To attract and retain a highly qualified employee population, we offer a competitive compensation package that reflects our corevalues and aligns with our business strategy, consisting of base pay as well as variable and equity compensation (role dependent).
Our variable compensation programs are tied to quantitative metrics and deliberately avoid individual discretion. Our marketbased compensation system enables a flexible basis for reviewing employees’ compensation, relative to our local external labormarkets and in response to market pay changes. This approach is applied consistently across our entire company, with salaryranges benchmarked on an annual and semi-annual (for fast growing markets) basis against our comparator industry.
Our compensation philosophy reflects our core values and is based on a set of principles that:
•
•
•
•
•
•

Align with business strategy
Account for business and individual performance levels
Consider market conditions and changes to ensure competitivenessCommit to pay equity and provide equal pay for equal work, regardless of gender, race, or other personal characteristics
Provide full disclosure to employees on their compensation package
Consider the impact economic conditions have on granting compensation adjustments

During our October 2022 merit cycle, OpenText provided a Top Performer Grant. Employees who are recognized with exceptional
annual performance receive this grant, which includes an award of OpenText stock shares (Restricted Stock Unit – RSU) as well as a
merit increase. Fostering a culture of ownership, especially for our top performers, is a key aspect of our culture and rewards.

Recognition
We also foster a culture of celebration and recognition. The “Celebrating Navigators” platform gives our employees andmanagers the pleasure of recognizing colleagues who serve as role models, demonstrate OpenText’s values, and have made a
difference in contributing to our shared success.
There are multiple levels of engagement where employees, managers, and directors can nominate each other. Employees arerecognized on a range of levels from having a “let’s make it happen” attitude to delivering on project results or making a lasting
impact on the company.
Employees are embracing our culture of recognition as program use continues to increase in FY23. Fifty percent of all employees
have been recognized at least once this year and over 60% of managers have recognized more than one team member.

Brian Sweeney

Executive Vice President,
Chief Human Resources Officer“Employees who feelvalued and appreciatedbring their best selves
to work, which is why
it’s essential to celebrate
the accomplishments ofour employees. Everyday
recognition creates anenvironment of gratitude
and loyalty that extends
throughout an organization,and ultimately becomes
the driving force behindinnovation, collaboration,and success.”

CEO Excellence Award
Our OpenText CEO Excellence Awards program is designed to recognize individuals who consistently go above and beyond andmake extraordinary contributions to OpenText’s strategic goals. This award has high visibility, as winners are approved by seniorleadership and acknowledged by our CEO at the quarterly All Hands calls.

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Health and Safety
We provide a physically and psychologically safe and healthy work environment for
all OpenText employees, contractors, clients, and visitors by ensuring that health,safety, and well-being are an integral part of our global business operations.
As outlined in OpenText’s Occupational Health and Safety Corporate Statement,
we integrate the following actions into our global operations:••••

Complying with all legislation that are applicable to our global operations
Identifying and eliminating hazards, informing workers, and mitigating risks
Ensuring management provides awareness and education
Encouraging employees to participate and work collaboratively in identifying andresolving health and safety risks and concerns• Ensuring employees are trained in safe work practices and have the tools andequipment needed to work safely• Preparing for potential emergencies and responding to emergencies to mitigate
business impact
We encourage employees to be aware of their surroundings and report hazards
to prevent accidents and work-related illnesses. In FY23, we had three workplace
accidents resulting in lost time. Our global lost-time injury rate was 0.031 per
200,000 hours worked.
Health and Safety Committees at select sites assist with office inspections, creatinga platform for employees and management to discuss health and safety issues andmake recommendations to improve the workplace. All Health and Safety Committee
members receive a minimum of five days training.
The Global Workplace Security and Safety team conducts periodic reviews toevaluate the effectiveness and compliance of our Health and Safety Program.
The team continually shares resources with employees, focusing on topics such as
office ergonomics and emergency preparedness to prioritize health and safety.
We audited all offices to ensure compliance with localized legislative requirements
for automated external defibrillators (AEDs) as part of our industry-leading AED
program. Our new AEDs provide voice-guided assistance (in various languages) toperform defibrillation. These devices are monitored, and maintenance checks arecompleted through our global online tracking portal.

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In addition to providing engaging and productive workspaces, employees also haveergonomic workstations. Equipment ranges from sit stand desks, adjustable chairs,
and other IT-related devices. Employees can request ergonomic assessments to
help prevent work-related injuries, reduce absenteeism, increase productivity, andimprove overall satisfaction and well-being.
In preparation for our post-pandemic return to office in July 2022, OpenText
implemented the Healthier, Safer Workplace Program which encompassed avariety of solutions, including enhanced cleaning and touchless hygiene to ensure
employees and visitors feel safe in OpenText offices.

Project Shield
The OpenText COVID-19 pandemic response program, Project Shield, evolved in
FY23 with the global lifting of COVID-19 safety restrictions. While active, Shield kept
teams informed with comprehensive resources and current COVID-19 information,
including a dedicated platform with helpful health and safety protocols for our
employees returning to the office.
As of January 2023, all office-based employees were granted the flexibility to workfrom home up to 40% of the time. Shield worked alongside HR, IT, Legal, and Corporate
Communications to launch our hyper-flexible approach to Return to the Office (RTO).
Offices organized events and gatherings to support employees being together.
The updated Work Arrangements Policy also helped drive RTO participation.
Overall feedback is positive with employees transitioning into the new hybrid routine.
Other RTO highlights include:• Flexible first: A phased approach to give employees time to plan their return to theoffice and adapt to new ways of working.
• Policy Updates: Leading up to RTO, a global health and safety assessment wascompleted, which led to a thorough review of and update to our global COVID-19
vaccination policy. Employees are no longer required to be vaccinated against
COVID-19 to enter an OpenText office.
• Well-being & Co-respect: The health of our employees remains paramount.
Daily enhanced cleaning measures remain, and Shield continues to adhere to any
remaining local government requirements. As part of showing respect for each other,
employees may continue to wear a face covering and/or physical distance if theychoose to do so.

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Community
In FY23, our corporate giving and volunteer efforts
centered on making an impact in the communities where
our employees live and work.
Corporate donations••••

Donations made by OpenText: $827,000
Supported 122 charities, non-profits, and community organizations around the globe
Employee donations matched by OpenText: $170,000
Our employees contributed 14,533 volunteer hours to their communities

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Appendix

Impact Feature: National Center for Missing and Exploited Children
OpenText Cybersecurity proudly sponsored the National Center for Missing
and Exploited Children (NCMEC) Hero’s Awards in May 2023. NCMEC
provides critical support to law enforcement agencies working on the front
lines protecting minors from exploitation, abduction, and human trafficking.
OpenText supports law enforcement agencies with software solutions such as
EnCase and Tableau Forensics, which help combat child sexual abuse material
and human trafficking online. Our support of NCMEC is one more way wecontribute to this vital effort to help keep families and communities safe.
Impact Feature: Project PEARLS
OpenText Manila employees supported Project PEARLS, a non-profit
organization that aims to provide educational, medical, and feeding programs
to underprivileged children in the Philippines. As part of the fundraising
initiative, 170 employee volunteers raised funds, collected in-kind donations,packaged activity kits, and participated in a food distribution program.

Impact pillars
OpenText leverages corporate donations to create a positive impact on the issues
that matter to us most. We strive to elevate underrepresented talent in tech, tosupport healthy communities, and to ensure that when disaster strikes recovery is
possible. The majority of our 2023 funding was invested in initiatives supporting
education and innovation, children and families, and disaster relief. We giveaccording to the following pillars:
Education and innovation
Donations in this pillar includes continued funding for the OpenText Sediba Digital
Institute in South Africa, as well as hosted internship opportunities in India. This
pillar helps OpenText open doors of opportunity to minorities and marginalized
communities, as well as expand the pipeline that brings inclusive talent to OpenText.
Children and families
Funding in this pillar was made available to programs and organizations that servechildren, families, and their surrounding communities. This includes long-term
funding for Youth for Seva, in Bengaluru and Hyderabad, as well as the 58 foodbanks funded through our annual Holiday Food Bank Campaign.

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Disaster relief
Disaster relief support included gifts to Red Cross chapters in the U.S., Türkiye, New
Zealand, and the Philippines. OpenText responds quickly when disaster strikes,
ensuring our communities have the resources to react and recover quickly.
Impact Feature: Recovery in Auckland
In response to the damaging floods in Auckland, New Zealand, OpenText
donated to Auckland City Mission - Te Tāpui Atawhai, an organizationthat serves the city’s most vulnerable. Funds were used to provide foodand shelter in the wake of the floods, and employees in the region usedvolunteer hours to provide additional relief support.
HealthOpenText also continues to make an impact on health and wellness, primarily
driven by employee engagement. OpenText has donated to many organizations
important to our employees to support health research and patient recovery. A
particular focus continues to be the Leukemia & Lymphoma Society (LLS); in FY23,
OpenText and employees gave more than $46,000 to the LLS in Canada and the U.S.,
including four employee fundraising teams participating in Light the Night.
Employee engagement
We support employees by providing three paid volunteer days per year and by
matching team fundraising efforts. Corporate Citizenship Champions at officesites act as experts-on-the-ground to help coordinate citizenship activities.
OpenText WorldEmi Paraguas

Senior Manager, Software
Engineering, Cloud Services“Every small act of kindness
can have a positive impact.
This sentiment is evident in
Manila, where colleagues
come together to raise
funds, create activity kits,
volunteer, and participate infood distribution programs.”

During OpenText World in Las Vegas, in-person attendees volunteered
their time to build snack packs. The collected food was donated toFeeding America to support more than 3,000 people in need.

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See the Need, Take the Lead
The “See the Need, Take the Lead” campaign celebrated employee volunteerism by showcasing the impact our employees havein their communities. OpenText recognized deep engagement by awarding three top-performing volunteers with a gift of $1,000
to their charity of choice. We also recognized three office sites that demonstrated high volunteer participation with a donation of$2,500 to their charities of choice.
Impact Feature: Rhythmix
See the Need, Take the Lead winner, Dei Jow, Senior Product Marketing, selected Rhythmix Cultural Works (RCW), a
charity that brings people of all ages together to explore music, dance, visual arts, and educational opportunities, toreceive a gift of $1,000 from OpenText.
“As a member of the RCW’s board of directors, I am keenly aware of the lack of arts education in schools,” says Dei.
“There is little to no funding to help schools expose students to the arts. RCW develops educational youth arts programs
that foster awareness of world cultures and empowers underserved youth through exposure to music and dance.
I am grateful for the opportunity to volunteer with this organization, and I take advantage of the paid volunteer days
offered by OpenText.”
Holiday Food Bank Campaign
The third annual Holiday Food Bank Campaign gave employees a chance to connect with
their colleagues and communities and help ensure there was enough food on thetable for everyone this past holiday season. Food bank recipients were selected by
local Site Leaders and Corporate Citizenship Champions, and employees wereencouraged to use their paid volunteer time to boost impact. In FY23, 58 foodbanks around the world received funding, serving more than two million meals.
Since 2020, this campaign has directed $1.8 million to 80 local food banks
around the world, helping to serve more than 8 million meals.
Support for Ukrainian refugees
At the end of FY22, OpenText directed funds to five schools in Poznan,
Poland. Between these schools, they enrolled more than 600 Ukrainian
students fleeing the war. The schools experienced an urgent need forsupport with the influx of students. OpenText distributed approximately$11,000 in funding to each school to support the needs of the Ukrainian
students. To date, schools have used the funds to purchase new desks andchairs, lockers, teaching translation software, headsets, tablets, and physicaleducation supplies.

Hugo Estigarribia

Vice President, IT |Corporate Citizenship Champion“We’re fortunate to bepart of a company like
OpenText that champions
volunteering and community
engagement. It’s a complete
joy to organize fundraisingand volunteering activities
for colleagues to unite,
collaborate, and make acollective impact in thecommunities we serve.”

OpenText expanded the OpenText Employee Relief Fund that was introduced
in response to COVID-19 to provide support for employees who volunteer to host
Ukrainian refugees in their homes. The fund provides up to $2,000 per employee.

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AppendixCommunity engagement in India
Our focus for FY23 was on education. In addition to continuing our support with the CNN Thanda school in Hyderabad,
we also assisted the Mandal Praja Parishad School in Hyderabad and Rajarajeshwari Vidya Mandir in Bengaluru.
Infrastructure enhancements were made in classrooms, science labs, and kitchen premises for mid-day meals.
OpenText funded books and stationery and distributed them at OpenText supported schools in Hyderabad and Bengaluru.
With health and safety restrictions easing in 2023, OpenText restarted the Youth for Seva-arranged Chiguru co-curricular andextra-curricular event for over 5,000 underprivileged children from schools across Telangana and Karnataka states. More than
65 employee volunteers participated in this day-long annual event in Hyderabad and Bengaluru.
Additionally, 168 OpenText employees donated blood during a donation camp held at our Bengaluru office. We also had over
40 volunteers partake in our Food Bank Distribution campaign at both our Hyderabad and Bengaluru locations, where nutrition
kits were given to the underserved community. OpenText volunteers also prepared meals at the Akshaya Patra Foundation
where mid-day meals are provided to school children. To support the success of these initiatives, employees dedicated morethan 650 hours in volunteer service.

Rama Bhamidipaty

Vice President, Common Components |Hyderabad Site Leader“Community engagement
is an essential part of ourcultural fabric in India andthis year was no different
with our focus on education.
From school infrastructureenhancements, funding
books and stationery,
to providing meals andnutrition kits to children inunderserved districts, ouremployees are actively
supporting and making
a positive impact in thecommunities around them.”

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Zero Footprint
Zero Footprint articulates our commitment to measuring and managing
our environmental impact and integrating environmental innovation
into our everyday business practices. To reduce our footprint, weprioritize key activities, including but not limited to, water and energy
conservation, investment in energy efficient equipment, waste
reduction, and reducing our overall energy consumption in our officelocations around the world.
From a global perspective, OpenText mitigates the adverse environmental impacts of our business inaccordance with environmental laws, regulations, and applicable standards. As a signatory to the United
Nations Global Compact (UNGC), we have pledged to uphold certain environmental principles, which include
undertaking initiatives that promote greater environmental responsibility and encouraging the development
and diffusion of environmentally friendly technologies.

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Zero Footprint
We integrate the consideration of environmental concerns and impacts into oureveryday decision making and business activities.
Our Environmental Policy articulates our commitment to measuring and managing our environmental impact. Externally, we
promote sustainable consumption by developing and promoting environmentally sound technologies to support our customers’
digital transformations, including transitioning to the cloud environment. Internally, we will continue to develop, implement, andmanage company-wide environmental initiatives.
This year, we did a comprehensive project to better understand our footprint and analyze the main sources driving ouremissions. We engaged different departments across the business for insights and expertise to inform the development ofour decarbonization strategy. Through this exercise, we identified hot spots, priority geographies, and sites to focus emission
reduction activities on. This approach has given us a concise understanding of the abatement opportunities and investment
required to achieve our near-term target, and considerations for our long-term targets. Another outcome of the project was theidentification of the need for an internal governance structure focused on decarbonization. With the integration of Micro Focus,
we will update the analysis to reflect our newly combined global operational footprint.
At our Waterloo headquarters, the Facilities team led a net-zero roadmap project which included an energy audit to identify
energy reduction initiatives across operations and maintenance, reducing building loads, planned equipment replacement,
and new technologies.
The Micro Focus acquisition expands our footprint. We are working to integrate the environmental impact into our Zero
Footprint strategy. We are adopting best practices and in FY24 we will update our emissions inventory to capture thecomplete environmental impact of our business.
We have committed to achieve net-zero emissions by 2040, and to reduce our emissions by 50% by2030, relative to a FY22 baseline and including our scope 1, 2 and 3 emissions, encompassing ouroperations and relevant categories in our value chain. Our emissions reduction target is foundedon science-based principles that are expected to generally align with the principles of theParis Agreement and we continue to evaluate the possibilities of receiving a science-based
accreditation. We will continue to annually disclose our greenhouse gas emissions inventory
and progress towards meeting our near- and long-term targets.
We have pledged to achieve zero waste in our operations by 2030. To kick this off, weare establishing a strategy and roadmap to achieve this goal. Our waste assessments,
data collection and analysis will inform our strategy and roadmap in pursuit of our overall
zero-waste commitment.

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Muhi Majzoub

Executive Vice President & Chief
Product Officer“Addressing climatechange involves collective
action. We’re continuallyfocusing on new ways
to harness the power oftechnology, community,and partnerships to createa path to decarbonizationand zero waste. We’recommitted to achieving
our Zero Footprint targets,building products thatdrive positive impact, andcollaborating with our
employees and customers
to foster a sustainable
future.”41/61

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Zero Barriers

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Our Products

Appendix

Key activities to reduce our footprint

The systems distribute cold and hot air in a more energy-efficient way and reduceenergy consumption requirements by 10 to 20%.

Energy management: In addition to upgrading lighting and building management
systems at our facilities, we collaborate with landlords and other partners on
environmental projects in leased spaces. This includes installing motion andoccupancy sensors, re-commissioning of equipment, replacing fluorescent lightingwith energy-efficient LED lighting, and energy tracking in communal areas.

Our Corporate IT team has invested in next generation data center equipment forour new data center build-outs in several locations, which are expected to reduce
hardware energy consumption by 15%. The project is in progress and we expect it tobe fully operational next fiscal year.

Additionally, several sites continue to track energy consumption and cost, as well
as benchmark energy performance. Our OpenText offices have implemented work
processes to reduce energy consumption, including the use of window blinds toreduce indoor building heat, purchasing energy efficient hardware such as ENERGYSTAR®-certified equipment, installation of LED light fixtures, and shutting down noncritical equipment and lighting after hours. To further reduce power consumption,
OpenText Corporate IT and Facilities teams have launched a project to retire desk
phones across our global offices and replace them with efficient model phones.
The desk phones collected will be re-purposed and recycled.

We prioritize decommissioning end-of-life systems that use outdated and inefficienttechnologies that consume more energy, including our Alpharetta, Brook Park,
Pasadena, and Tinton Falls offices in the U.S. and the Richmond Hill office in Canada.
As part of our ongoing consolidation and efficiency program, we closed the Austin,
Texas colocation data center this year.

We have also introduced energy conservation activities at our buildings to reflect our
hybrid approach to work, such as adjusting set points for our HVAC systems, setting
boilers to eco-mode, changing our floor lighting settings, temporarily closing kitchens/
breakrooms, and unplugging unused kitchen appliances and equipment. For example,
our Makati City (Philippines) office has adjusted the operational hours for the back-up
AC units to account for a hybrid work schedule while our Bengaluru and Hyderabad(India) offices turn off HVAC during times when employees are not in the offices.
Energy-efficient servers are used in our company owned and operated data centers,
and we are routinely investing in more energy-efficient and high-density equipment.
We continue to measure our colocation vendors’ energy efficiency and renewableenergy usage and have incorporated environmental data from our hyperscale
partners. Our corporate and commercial hyperscale partners are committed tosustainability and using renewable energy which will help support the achievementof our targets. We are actively pursuing efforts to increase renewable energy
consumption and we are committed to continuous improvements in monitoring andconsumption in future years.
Data lifecycle management practices include standardizing times for data retention
to advance data storage efficiency and minimize the number of servers required.
At many of our data centers and colocations, such as Amstelveen (Netherlands),
Ashburn, Brook Park and Chandler (U.S.), Chessington (UK), Grasbrunn (Germany),
Helsinki (Finland), Hyderabad (India), and Mississauga, Montreal, Richmond Hill andWaterloo (Canada), we deploy cold and hot aisle containment systems to reduce
power consumption by managing air flow.

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The average Power Usage Effectiveness (PUE) for major OpenText data centers in
FY23 was 1.71.

Each year, our Brook Park, Ohio data center shuts down all unnecessary power on
select days during the summer. This is part of a load shedding initiative with local
energy providers during peak periods. We improved the cooling efficiency of thedata center by enhancing the underfloor air distribution systems. Also in Brook Park,
we are progressing to change HVAC coolant to a more environmentally friendly low
Ozone Depletion Potential refrigerant. We also reclaim data center waste heat tosupport other areas that benefit from additional heating.
We resumed upgrading equipment such as computer room air conditioning (CRAC)
and uninterruptible power supply (UPS) systems at data centers in Amstelveen(Netherlands) and Brook Park (U.S.). We continue to install devices to measurespecific power consumption and monitor our efficiency.
Real estate: Most of our facilities are leased.
We consider green attributes, such as proximity
to public transportation and tenant amenities,
when leasing or purchasing property andselecting colocation data centers. Our useof sophisticated space management tools
enables us to maximize space utilization.
Environmental data and electricity
submetering, where applicable, is astandard request in all our new leases
to accurately measureenergy consumption.

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Many of the global facilities that we lease have achieved green building certificationsuch as LEED®, BOMA BEST®, ENERGY STAR®, Green Star, BREEAM, or WELL
certifications. To achieve green building standards, buildings must meet rigorous
requirements for energy and water efficiency, transportation, materials, waste, tenant
engagement and health, and indoor air quality. For example, our Stockholm (Sweden),Pasadena (U.S), Hyderabad (India), and Makati City (Philippines) offices are LEED®
Gold certified and the Richmond Hill (Canada) office is BOMA BEST® certified.
Tenant amenities are another consideration for property selection. Our Grasbrunn(Germany) office features a green roof which increases local urban biodiversity,
lowers building energy costs, and reduces stormwater runoff. Our Tucson (U.S.)
office features a white roof which reduces energy costs from air conditioning andkeeps the building cool naturally by reflecting heat.
Many sites also feature biophilic designs like outdoor tenant green spaces withnatural tree shading, pollinator gardens, and beehives, as well as indoor green walls,
which contribute to a healthy work environment and improve the well-beingof occupants.
Where possible, we are working with landlords to install high efficiency air filters onequipment throughout our offices in line with leading industry best practices andrecommendations. High efficiency air filters improve indoor air quality for tenants bysignificantly reducing levels of indoor contaminants and irritants such as pollen andallergen particles, as well as bacteria and airborne germs.
To ensure that specific building requirements are met, the Facilities Operations
Management team has developed a scorecard for OpenText’s global real estate
footprint utilizing industry best practices on building certification and standards.
The scorecard is reviewed and adjusted annually, and each OpenText buildingreceives an overall quality score based on an analysis of metrics in four categories:
building quality, OpenText tenant and office space quality, location, as well as
environmental and sustainability criteria.
Travel: OpenText technology enables online collaboration across the globe, thereby
reducing the need for frequent business travel.
At our Waterloo headquarters, our partnership with TravelWise provides travel
services for individuals who prefer to rideshare to work or need discounted transit
fares or emergency rides home. Employees who ride their bicycles to the Waterloo
office can store them in the secure storage area and perform repairs on-site at the
repair station.

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Zero Barriers

Zero Footprint

Our Products

Appendix

In addition, we have reinstated our complimentary employee shuttle service
program between the Waterloo and Richmond Hill offices. The shuttle runs on a
weekly schedule and brings people together to drive innovation, creativity, andcollaboration. Shuttle services also support a reduction in air pollution as it reduces
the number of single occupancy vehicles on roadways.
Many of our offices around the world feature electric vehicle (EV) and/or hybrid
vehicle charging stations that are available for occupant use. In addition to onsite
EV charging stations, OpenText employees have access to a host of tenant travel
amenities, including secure and covered bicycle racks and end-of-trip facilities suchas showers and changerooms which encourage active travel to and from work.
We are transitioning our car fleet in Europe from diesel or gasoline vehicles to hybrid
or fully electric (where available). Our car conversion has been updated in France,
Germany, Italy, Spain, and Sweden, and we will continue with conversion inother countries.
For our annual global customer events, collectively known as OpenText World, weare following a hybrid approach by providing both in-person and virtual attendance
options. Customers can remotely access keynote content from OpenText World.
Additional sustainable initiatives include promoting our mobile app to share content,
schedules, and giveaways to reduce printed materials, as well as using refillable
water bottles versus plastic bottles.
Waste reduction: Across our global offices, we have programs in place to donate
used furniture and to recycle paper, printer cartridges, batteries, plastics, wood
pallets and metals. Select offices include a separate Personal Protective Equipment(PPE) waste stream. In addition, we provide reusable glasses and mugs in our
offices and have a global initiative to replace plastic cutlery with reusable cutlery
in all serveries. E-waste programs in our offices and data centers ensure retired
computing assets, such as servers, laptops, cell phones, monitors, and desktops,
do not go to landfill sites and we are committed to ensuring our e-waste vendors
are ISO 14001 certified.
Water: Water filtration systems have been installed in our offices and we havediscontinued providing bottled water for employees. Water reduction andconservation activities have been implemented at several office locations.
Facilities feature low-flow or automatic toilets, faucets, urinals, and showers.
In addition, landlords have water efficient irrigation controls in place such as drip
irrigation and smart scheduling, as well as use of native plants and droughttolerant plant species to reduce outdoor water use. Lastly, continuous monitoringof water consumption and costs, as well as leak testing in washrooms have also
been implemented. We will continue our water conservation efforts across ouroffice locations.

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Employee education and engagement
Employees are encouraged to act on their own to help protect the environment.
OpenText celebrated Earth Day by rallying employees around the OpenText Zero-In Initiative. Employees engaged withresources to learn about Earth Day and how OpenText is taking action to reduce our emissions by 2030, reach net-zero by
2040, and reach zero-waste by 2030. Employees were invited to calculate their carbon footprints and take specific actions
to lower their impact. Sites around the world conducted community clean-ups to remove litter and waste and beautify theircommunities, including sites at Mississauga, Richmond Hill, and Waterloo (Canada) and Provo (U.S.). Employees were also
invited to participate in virtual volunteer experiences that supported three environmental organizations.
Employees from our Alpharetta (U.S.) office volunteered their time by harvesting and planting fruits and vegetables
at a local farm, where part of their efforts go to harvesting their fruits and vegetables every Friday to give tothe local food bank. At the Newbury (UK) office, employees made over 150 wildflower seed balls for the
Bankside Open Spaces Trust, an environmental charity working to provide outstanding green spaces
and outdoor activities that enhance the health and well-being of urban communities.
In addition, during OpenText World EMEA, CEO Mark Barrenechea was joined by guest
speaker Dr. Steven Boyes, a conservationist, National Geographic Fellow and founderof the National Geographic Okavango Wilderness Project (NGOWP), to promote theprotection of the Okavango’s watershed and wildlife. Employees were invited to viewthe discussion virtually.

44/61 2023 Corporate Citizenship Report

Paola Etter

Head of Planning and Development,
Facilities | Planet Network“When the Planet Employee
Network started, I was
inspired to join. I view Planet
as a great channel for us
as individuals to support
our leaders to make goodbusiness decisions, butalso socially responsible
decisions that support
sustainable development.
With Planet and our Zero-In
Initiative, it reinforced myconfidence that OpenText
is making climate changea priority and encouraging
all of us to take collective
action to protect our planet
by instilling sustainablebehaviors at work and our
personal lives.”
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Energy consumption and greenhouse gas emissions
Our absolute scope 1, 2 and 3 emissions increased in FY23
versus FY22 due to business growth and return to office.

FY21

FY22

FY231

86,99986,16887,470

2,807

2,616

2,728

Location-based

27,54325,771

26,125Market-based

25,16623,99428,475

Location-based

30,351

28,38728,853Market-based

27,973

26,611

31,203Absolute Scope 3 emissions (tonnes CO2e)519,017

20,581

33,578Energy Intensity (MWh per revenue in million USD)

25.69

24.66

-6

Emissions Intensity (Scope 1 & 2 tonnes CO2e per revenue inmillion USD - Location-based)

8.96

8.12

-6

Energy Consumption (MWh)2Absolute Scope 1 emissions (tonnes CO2e)

3

Our Scope 3 business travel emissions increased due to theeasing of COVID-19 restrictions and return to office.

Absolute Scope 2 emissions (tonnes CO2e)4Total Scope 1 & 2 emissions (tonnes CO2e)

OpenText defines its organizational boundaries by applying the operational control approach as set out in the GHG protocol.
FY23 emissions were calculated using data from 94% of global facilities square footage, in addition to 24 colocation partners covering 69% of rack space.
The remaining facilities and colocations were estimated to represent 100%. Due to the timeframe between the end of the fiscal year and GHG inventory
reporting, in some cases we estimated data for the last time period where primary data was not available, representing 18% of scope 1 and 2 emissions(location-based).

1

Energy consumption includes electricity, natural gas, diesel fuel, and fuel from fleet vehicles.

2

Scope 1 includes emissions from direct onsite and mobile sources (natural gas, diesel fuel for back-up generators, refrigerants from cooling systems,
and fuel from fleet vehicles).

3

Scope 2 includes emissions from purchased electricity (electricity from office facilities, corporate data centers and IT equipment at colocation
data centers).

4

5
Scope 3 includes indirect emissions from our value chain: business travel data where available (air and rail travel, hotels, rental cars), interoffice shuttles,
taxis (India only), Uber, personal mileage, gas cards for employee vehicles, courier services, overhead energy use at colocation data centers representing
69% of rack space, subleased facilities, fuel and energy-related activities not included in scope 1 or 2 (upstream emissions from purchased fuels andelectricity, and transmission & distribution losses for electricity), and use of sold products (emissions from select hyperscalers representing 47% of usage).
We continue to refine our scope 3 emissions inventory. For more information on our scope 3 emissions, please see our CDP climate change submission.

We intend to provide this data in the next Corporate Citizenship Report with one full year of Micro Focus operations.

6

In certain cases where data was unavailable, estimations were made based on accepted industry standards. We used the Greenhouse Gas Protocol:
A Corporate Accounting and Reporting Standard (Revised Edition), Scope 2 Guidance, Corporate Value Chain (Scope 3 Standard), and ISO 14064-1.
Due to rounding, the sum of numbers may not precisely equal the totals.

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Zero Waste

Zero Barriers

Zero Footprint

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Return to office

As part of our Zero Footprint commitment, we are targeting zero waste from ouroperations by 2030*.
To initiate our journey to zero waste, we are undertaking a project to establish a
global strategy and roadmap to achieve our targets. The key activities we will bedelivering include:• Expanding our current waste data collection process by increasing the scope of data
gathering and coverage for our global operations• Completing three onsite waste assessments (Brook Park (U.S.), Newbury (UK),
Waterloo (Canada)) to gather additional field data and better understand waste
generation, management practices, and opportunities• Analyzing collected data to develop prioritized actions• Creating a three-year roadmap consisting of key waste reduction actions to achieve
zero waste by 2030

Waterloo HQ waste metrics
FY22**

FY23

Total waste generated (MT)

55

165

Waste recycled (MT)17

34

Waste composted (MT)21

78

Waste sent to landfill (MT)17

52

Waste diversion rate (%)

70

68** In FY23, we restated our FY22 waste data to reflect data improvements.

OpenText adopted a phased approach to give employees time to adapt to new ways
of working. As of January 2023, all office-based employees have the flexibility towork from home up to 40% of the time. With employees physically returning to ouroffices worldwide, subsequently, our waste production has increased. OpenText willcontinue to monitor the changes to our waste.

E-wasteAs a software company, we rely on electronic equipment to keep our businessrunning smoothly. Servers, network equipment, computers, monitors, peripherals,
and other equipment are used throughout our offices and data centers globally toserve our employees and customers. When this equipment is ready to be retired or
becomes obsolete, our e-waste program ensures that it is collected and disposedof responsibly through e-waste vendors. We are committed to ensuring our e-waste
vendors are ISO 14001 certified and perform appropriate destruction and recycling
services. In FY23, we collected 84 metric tonnes and 9,656 pieces of e-waste
for recycling.

Café O Waterloo
Café O, the cafeteria in
our Waterloo headquarters,
converted its takeout containers,
paper cups, lids, and sandwich
bags to be compostable. Café
O is also in the process oftransitioning its plastic cutlery
to a compostable option.

*The Zero Waste International Alliance considers zero waste as diverting more than 90% of solid waste generated
from landfill and incineration and that is our ambition.

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Our Products
Our commitment to sustainability extends beyond our operations.
We are zeroing in on the development and advancement of innovative
climate solutions to support the sustainability needs of our customers.
By investing in an array of innovative technologies that contribute to a
net-zero future, we can help our customers move from pledge
to progress.
Our products and solutions not only address environmental and social challenges, but also prioritize
transparency and responsible governance. This includes ensuring user data privacy and security andimplementing responsible data handling practices.
By harnessing the power of technology, we can leverage innovation to create meaningful andlasting impact.

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Zero Footprint

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Zero Compromise

Zero Barriers

Zero Footprint

Our Products

Appendix

Environment
Climate Innovators
In 2022, OpenText launched the “Climate Innovator” customer campaign focused on reducing environmental impacts throughdigitization. We define climate innovators as those who create new or enhanced climate solutions through technology, policy,
and investment models to supercharge progress.
We developed an online calculator for our customers through our partnership with the Environmental Paper Network Paper
Calculator. Customers input the number of supply chain transactions, faxes sent and received, documents printed forsignatures, and/or customer bills mailed to produce an output of the estimated environmental impact (such as trees saved)of digitization.
Customer Feature: FARYSWith focus on sustainability and the prevention of climate change, FARYS looked to improve
technology and innovation as its strategic anchors. FARYS accelerates customer communications
management with OpenText solutions for greater control, visibility, and efficiency.

Learn more

Active Risk Monitoring
Sustainability and ethical business practices are increasingly important in supply chain risk management. As regulatory
developments around due diligence and reporting place new requirements on organizations, supply chain leaders needenhanced visibility into their supply chain processes and partners. To address these concerns, OpenText Active Risk Monitor
is a cloud service that aggregates risk data from multiple supplier sources. It combines data onto one network for a consolidated
view into a supplier’s ESG compliance details and financial risk information.
Building practices around ESG combined with robust data security principles can mitigate risk, protect critical data assets, andimprove corporate privacy. But these practices can also support a shift towards more sustainable, ethical business practices.
Currently, OpenText is partnering with EcoVadis, Acuris, and Dun & Bradstreet to gather information about sustainability ratings,
adverse media exposure and sanctions, and financial data, respectively, helping to ensure that businesses are proactively
managing supply chain risks. These partners provide a comprehensive view and global coverage across several key risk
categories, assisting procurement teams to select trustworthy suppliers and obtain deeper visibility into supplier risk data for
more sustainable supply chains.

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Sandy Ono

Executive Vice President,
Chief Marketing Officer“Climate innovators arethose who step up toprotect our planet throughtheir business operations.
Our customers are bringing
OpenText solutions to
the fight against climatechange — customers
that we consider climate
innovators. They areturning to the digital world
to shelter the physicalone by digitizing content,
reducing physical waste,
and developing sustainablesupply chains.”

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Cloud solutions
OpenText and our many clouds—from Content, Cybersecurity, Business Network, Experience to AI, Developer, Operations,and DevOps— all run on the OpenText Cloud. As the connecting fabric between these clouds, the OpenText Cloud is helping
our customers accelerate their digital transformation projects and move quickly and securely to the cloud.
OpenText also helps more than 8,000 OpenText Content Cloud customers digitize, capture, and store documents to save
approximately 25.2 million trees per year. Through OpenText Experience Cloud, customers digitize 3.3 billon fax exchanges
per year, which equates to an estimated four million trees.

OpenText Trading Grid
Many of our products help customers reduce paper usage
and eliminate the need for paper storage. Customers
use the OpenText™ Trading Grid™ platform to digitize
their supply chains by seamlessly integrating operations,data, and systems on one unified and secure platform.
Each year, OpenText customers digitize more than
33 billion paper transactions using Trading Grid, which
equates to 299,374 metric tons of paper or 7.9 million
trees, according to calculations by the Paper Calculator
from the Environmental Paper Network4.

Tal Levi-Joseph

Vice President, Engineering

OpenText customers digitize more than
33 billion paper transactions
equating to 299,374 metric tonsof paperor 7.9 million trees
Paper reduction saves GHG emissionsof 2.69M MT of CO2e

“OpenText is here to be
the trusted partner on
our customers’ AI journey.
AI-driven designs are
essential to our software
product delivery process
because of the ability todeliver on precision andproductivity. With improved
accuracy, decision-making
and capacity to automatecomplex processes,
AI-powered solutions set
new excellence benchmarks
in software delivery.”2023 Corporate Citizenship Report

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Digitizing processes
Digitizing paper-based processes is one of many ways our customers can evolve into climate innovators and achieve ESG
compliance. For more sustainable business practices, customers rely on solutions such as OpenText™ Documentum™ and
OpenText Intelligent Capture.
Customer Feature: National Bank for Agriculture and Rural Development (NABARD)
Government-owned bank digitally transforms with OpenText solutions, saving over 2.4 million pagesof paper and reducing time to approve projects.

Learn more

“By working on 120,000 cases digitally rather than on paper, we’ve saved around 2.4 million pages of paper, which equatesto almost 10 tons in CO2 emissions. Thanks to our OpenText solutions, NABARD has already significantly reduced its
carbon footprint, and our ultimate goal is to become a paperless organization. This is a particularly important milestone
for us, as NABARD is responsible for disbursing funding for climate-change related projects.”- Ms. Sujatha Sudhindran, General Manager, Department of Information Technology

OpenText Vertica
Efficient software is essential to any effort to reduce energy consumption in business. OpenText™ Vertica™ is an analytical
database that can store and analyze petabytes of data and provide predictive insights based on AI and machine learning.
Vertica runs on less hardware due to the optimization of products and data compression, resulting in a smaller carbon footprint,
and it is also designed to efficiently use any computer power it is given.
Customer Feature: OpenText +Jaguar TCS Racing

Learn more

OpenText is the official technical and analytics partner ofJaguar TCS Racing. The team uses Vertica and OpenText™
IDOL™ to gain meaningful improvements and results as they
compete in the ABB FIA Formula E World Championship.
“As the world’s first net-zero carbon sport since inception, Formula E
provides us and our partners with a real-world performance test bed todevelop new technologies and capabilities. With OpenText, we sharethe desire to innovate, succeed at the highest level, and deliver
sustainable change.”

Vikas Mathur

Vice President,
ITOM Product & Engineering“As more businesses moveto the cloud, the standards
for how they manage their
IT systems evolve. To help
customers manage thischange, our IT management
solutions provide cost andcarbon visibility acrossthe entire IT value chain
inside and outside theorganization. We also enablesmarter and more efficient
operations through analytics
and automation.”-James Barclay, Jaguar TCS Racing Team Principal and Managing
Director of Jaguar Land Rover Motorsport

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OpenText LoadRunner Cloud

Carbon footprint solutions

OpenText™ LoadRunner™ Cloud service simplifies performance load testing forco-located teams by planning and running performance tests without the need to
deploy and manage infrastructure. LoadRunner Cloud is multi-tenant, which means
each customer receives its own segregated tenant on a multi-tenant cloud platform,
rather than running cycles on their own dedicated servers, resulting in lessenergy usage.

OpenText’s Hybrid Cloud Management X (HCMX) provides businesses withcomprehensive automation for hybrid cloud application, infrastructure delivery,and lifecycle management. As companies step up their sustainability efforts,
carbon footprint metrics are increasingly being incorporated into financial operations.
Capturing a unified view of cost and carbon-related data across cloud and off-cloud
IT assets will be an advantage — enabling companies to understand, report, andreduce their carbon emissions to track progress against their own net-zero targets
and make informed business decisions. We are currently developing a GreenOps
carbon measurement product to collect, capture, and calculate IT carbon footprint.
To learn and build our GreenOps expertise, we are a member of the Open Group
Open Footprint forum.

OpenText UFT Digital Lab
Simulation is another way to save energy. OpenText UFT Digital Lab is a centralized
lab of physical mobile devices and emulators. With remote access, developers andtesters can build, debug, test, monitor, and optimize mobile apps from anywhere.
Having users simulate in a software environment versus physical devices means lessinfrastructure, less power consumption, and ultimately, a smaller carbon footprint.

OpenText Voltage
OpenText™ Voltage™ platform incorporates data privacy and protection efforts to
help with data cleanup and reduces redundant, obsolete, and trivial (ROT) data.
This lowers the energy and resources required to manage, store, and transmit
data. By eliminating ROT, which can represent as much as 30-50% of storage
across the enterprise, Voltage customers can reduce their carbon footprint in cloud
migration efforts by two metric tons of CO2 per terabyte of data. Also, by collecting
and storing only the minimum and protecting this data from unauthorized access,customers can better monitor and control their data to prevent misuse.

SocialOpenText™ EnCase™ Forensic software and OpenText Tableau Forensic help
law enforcement, government agencies, and corporate investigators to protect
information and build safer communities through reliable investigation results.
EnCase Forensic locates digital evidence to help reduce case backlogs, close
cases faster, and improve public safety. Tableau Forensic enables investigators toacquire forensically sound images of devices easily and efficiently, contributing tocommunity protection.
Customer Feature: The Southern Alberta Internet Child
Exploitation Unit (ICE)

Learn more

The Southern Alberta Internet Child Exploitation Unit
(ICE) turns to EnCase Forensic to close cases faster andprosecute more offenders.
“With EnCase Forensic, we see a significant improvement in our efficiency,
allowing us to investigate more complaints and bring more offenders to justice.”– Allen LaFontaine, Forensic Examiner, Southern Alberta Internet Child
Exploitation Unit

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Governance
Security solutions
With cyber crime on the rise, organizations need more resources to keep information
systems secure, prevent cyber threats, and ease the burden of security on IT
resources. Often, enterprise security is comprised of disparate solutions on different
platforms. OpenText Cybersecurity merges security solutions to reduce resource
load and improve security levels. In cases where systems or information have been
compromised, OpenText security solutions can stop lateral movement, enabling
businesses to quickly recover from cyberattacks and accidental data loss.
Businesses need comprehensive data collection capabilities to meet legal andcompliance requirements. However, because data is spread across multiple sources,
organizations struggle to quickly identify and collect relevant and defensible
information. OpenText Information Management identifies, collects, andpreserves electronically stored information (ESI) for litigation, compliance,and regulatory requests.

Zero Barriers

Zero Footprint

Our Products

Appendix

Application Delivery Management
The OpenText Application Delivery Management (ADM) suite of products enables
strong governance for regulated industries by defining workflow processes, including
audit trails, which are critical for privacy and security monitoring.

OpenText NetIQ
OpenText™ NetIQ™ secures organizations through a comprehensive set of identityand access services for workforce and customer identities. Using a single platform,
users benefit from a secure and seamless experience when managing customer
identities. NetIQ delivers the right access to the right resources, reducing friction
with adaptive access controls. Access to information is defined and limited to lawful
and legitimate purposes.

Impact Feature: Girl Scouts
In 2022, OpenText partnered with the Girl Scouts of Greater Chicago andNorthwest Indiana to create an educational initiative to develop leadershipskills and to teach the Girl Scouts and their families about cyber threats.
The collaboration continues with a variety of learning programs, including:• The Patch Program: “Be Your Own Cyber Hero,” which educates girls in
Grades 4 to 5 about cybersecurity best practices using interactive games
and activities• Camp CEO, where OpenText mentored and empowered girls
to imagine their future and to start planning for the opportunities ahead• A virtual event to educate girls about cybersecurity and how to take chargeof their online presence
More activities with the Girl Scouts of Greater Chicago and Northwest Indiana
are planned to support and inspire girls to become the leaders of tomorrow.

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Introduction

Zero Compromise

Zero Barriers

Zero Footprint

AppendixAwardsUnited Nations Global Compact Communication on Progress
GRI Content Index
TCFD Index
Endnotes
Forward-Looking Statement

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Our Products

AppendixTable of Contents

Introduction

Zero Compromise

Zero Barriers

Zero Footprint

Our Products

AppendixAwardsOur character, our culture, and our investment in our people is garnering attention, and we have received numerous accolades:

Forbes 2022 World’s
Best Employers

The Globe and Mail’s 2023
Report on Business – Women
Lead Here list

CRN’s Top 25 IT
Innovators of 2023 –Top 100 Security

CRN’s Top 25 IT
Innovators of 2022 –Top 100 Executives

2023 Silver Stevie Award in
the Annual American BusinessAwards: Achievement inDiversity & Inclusion category

Forbes 2023 Canada’s Best
Employers for Diversity

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2023 Waterloo Area’s
Top Employers

2022 Cloud Security
Innovation of theYear – SDC Awards

2023 The Career Directory –Canada’s Best Employers for
Recent Graduates

Recipient of 2023
SAP Pinnacle Awardin Partner Solutions
Success category2021-2022 Waterstone
Canada’s Most Admired
Corporate Cultures

2023 LinkedIn Best TalentAcquisition Team in Canada

Canada’s Top 100
Employers 2023

2022 Australia HR awards– Best Workplace Diversity& Inclusion Program –Excellence Award

2023 Canada’s Top
Employers for Young People

2022 Australia HR awards –Employer of Choice >1000
Employees – Excellence
Award

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Introduction

Zero Compromise

United Nations Global Compact
Communication on Progress
June 2023

Zero Barriers

Zero Footprint

Our Products

Appendix

Relevant Sections
Human Rights

Principle 1: Businesses should support and respect theprotection of internationally proclaimed human rights
Principle 2: Make sure that they are not complicit inhuman rights abuses

Labor

To our stakeholders:

Principle 3: Businesses should uphold the freedom of
association and the effective recognition of the right tocollective bargaining
Principle 4: Uphold the elimination of all forms of forced
and compulsory labor

I am pleased to confirm that OpenText reaffirms its support of the Ten Principlesof the United Nations Global Compact in the areas of Human Rights, Labor,
Environment, and Anti-Corruption.

Business Conduct
Data Privacy & Information
Security
Human Rights
Business Conduct
Human Rights
Zero Barriers

Principle 5: Uphold the effective abolition of child laborIn this annual Communication on Progress, we demonstrate our commitment tocontinually improve the integration of the Global Compact and its principles into
our business strategy, culture, and daily operations. We also commit to sharing thisinformation with our stakeholders using our primary channels of communication.

Principle 6: Eliminate discrimination in respect of
employment and occupation
Environment

Principle 7: Businesses should support a precautionary
approach to environmental challenges

Zero Footprint
Our Products

Principle 8: Undertake initiatives to promote greater
environmental responsibility

Sincerely,
Mark J. Barrenechea
OpenText CEO and CTO

UN Sustainable Development Goals

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Principle 9: Encourage the development and diffusion ofenvironmentally friendly technologies
AntiCorruption

Principle 10: Businesses should work against all forms ofcorruption, including extortion and bribery

Business Conduct

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Introduction

Zero Compromise

Zero Barriers

Zero Footprint

Our Products

Appendix

GRI Content Index
OpenText has reported the information cited in this GRI content index for the period July 1, 2022 – June 30, 2023, with reference to the GRI Standards.

Number

Disclosure Title

Response

GRI 2: General Disclosures 2021

Number

Disclosure Title

Response

GRI 2: General Disclosures 2021

The organization and its reporting practices
2-1

Organizational details

About OpenText, Annual Report

2-2

Entities included in the organization’ssustainability reporting

About this Report

2-3

Reporting period, frequency and contact
point

July 1, 2022 - June 30, 2023
Annualopentext.com/contact
About This Report2-4

Restatements of information

Yes – FY22 Waste Data

2-5

External assuranceThis report has not been externally assured
Activities and workers

2-6

Activities, value chain, and other business
relationships

About OpenText, Annual Report, OpenText
Supplier Information, Industries, External
Partnerships

2-7

Employees

About OpenText, Our People, Annual Report

2-8Workers who are not employees

Our People

2-13Delegation of responsibility for managing
impacts

Annual Report, Proxy Circular, Board andCommittee Mandates, Our Approach, CDP
climate change response

2-14

Role of the highest governance body insustainability reporting

Our Approach

2-15

Conflicts of interest

Proxy Circular

2-16

Communication of critical concerns

Proxy Circular

Strategy, policies and practices
2-22Statement on sustainable development
strategy

CEO Message, Communication on Progress

2-23

Policy commitments

Code of Business Conduct and Ethics,
Business Conduct, Human Rights,
Zero Footprint

2-24

Embedding policy commitments

Code of Business Conduct and Ethics,
Business Conduct, Human Rights,
Zero Footprint

2-28

Membership associations

Partnerships and Commitments

Governance
2-9

Governance structure and composition

Stakeholder engagement
Annual Report, Proxy Circular, Board of
Directors, Our Approach, CDP climate change
response

2-10

Nomination and selection of the highest
governance body

Proxy Circular, Charter of the Corporate
Governance and Nominating Committee

2-11

Chair of the highest governance body

Proxy Circular, Board of Directors

2-12Role of the highest governance body inoverseeing the management of impacts

Annual Report, Proxy Circular, Board andCommittee Mandates, Our Approach, CDP
climate change response

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2-29

Approach to stakeholder engagement

Our Stakeholders

2-30Collective bargaining agreements

Annual Report

Number

Disclosure title

Response

GRI 3: Material Topics 2021
Disclosures on material topics
3-1

Process to determine material topics

Corporate Citizenship Priorities

3-2

List of material topics

Corporate Citizenship Priorities

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Number

Disclosure Title

Introduction

Zero Compromise

Response

GRI Topic-specific disclosures

Zero Barriers

NumberZero Footprint

Disclosure Title

Our Products

Appendix

Response

GRI Topic-specific disclosures
GRI 201: Economic Performance 2016

GRI 404: Training and Education 2016

3-3

Management of material topics

Annual Report, Our Approach

3-3Management of material topics

Learning and Development

201-2

Financial implications and other risks andopportunities due to climate change

CDP climate change response

404-2

Programs for upgrading employee skills
and transition assistance programs

Learning and Development

404-3

Percentage of employees receiving regularperformance and career development
reviews

Learning and Development, Performance
Management

GRI 302: Energy 2016
3-3

Management of material topics

Zero Footprint, Environmental Policy, CDP
climate change response

302-1

Energy consumption within theorganization

Environment, CDP climate change response

302-2

Energy consumption outside of theorganization

CDP climate change response

302-3

Energy intensity

Environment, CDP climate change response

302-4

Reduction of energy consumption

Environment, CDP climate change response

GRI 305: Emissions 2016
3-3

Management of material topics

Zero Footprint, Environmental Policy, CDP
climate change response

305-1

Direct (Scope 1) GHG emissions

Environment, CDP climate change response

305-2

Energy indirect (Scope 2) GHG emissions

Environment, CDP climate change response

305-3

Other indirect (Scope 3) GHG emissions

Environment, CDP climate change response

305-4

GHG emissions intensity

Environment, CDP climate change response

305-5

Reduction of GHG emissions

Environment, CDP climate change response

GRI 405: Diversity and Equal Opportunity 2016
3-3

Management of material topics

Zero Barriers

405-1

Diversity of governance bodies andemployees

Proxy Circular, Zero Barriers, Our People

GRI 418: Customer Privacy 2016
3-3

Management of material topics

Data Privacy & Information Security

418-1

Substantiated complaints concerning
breaches of customer privacy and lossesof customer data

Data Privacy & Information Security

GRI 306: Waste 2020
306-1

Waste generation and significant wasterelated impacts

Zero Footprint, Zero Waste

306-2Management of significant waste-related
impacts

Zero Waste

306-3

Waste generated

Zero Waste

306-4

Waste diverted from disposal

Zero Waste

306-5

Waste directed to disposal

Zero Waste

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Number

Disclosure Title

Introduction

Response

Zero Compromise

Zero Barriers

NumberZero Footprint

Disclosure Title

Our Products

Response

GRI 403: Occupational Health and Safety 2018

GRI 205: Anti-corruption 2016
3-3

Management of material topics

Code of Business Conduct and Ethics,
Business Conduct403-1

Occupational health and safety
management system

Health and Safety

205-1

Operations assessed for risks related tocorruption

Business Conduct403-3

Occupational health services

Health and Safety

205-2

Communication and training about anticorruption policies and procedures

Business Conduct403-5

Worker training on occupational health andsafetyHealth and Safety

403-6

Promotion of worker health

Health and Safety

403-9

Work-related injuries

Health and Safety

GRI 207: Tax 2019
207-1

Approach to tax

Tax Management and Governance,
Annual Report

207-2

Tax governance, control, and risk
management

Tax Management and Governance,
Annual Report

207-3

Stakeholder engagement and managementof concerns related to tax

Tax Management and Governance,
Annual Report

Appendix

GRI 415: Public Policy 2016
415-1

Political contributions

OpenText did not make any political donations
in FY23 and we believe in remaining politicallyneutral.

GRI 401: Employment 2016
3-3

Management of material topics

Zero Barriers, Human Rights

401-1

New employee hires

Zero Barriers

401-2

Benefits provided to full-time employeesthat are not provided to temporary or parttime employees

Benefits and Wellness

401-3

Parental Leave

Benefits and Wellness

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Introduction

Zero Compromise

Zero Barriers

Zero Footprint

Our Products

Appendix

TCFD Index
Topic
Climate Change
Governance

Disclosure
Describe the board of directors’ oversight of climate-related risks and opportunities.

Reference• Charter of the Corporate Governance and Nominating Committee• Our Approach• Business Conduct – Enterprise Risk Management• CDP 2023: C1.1b• GRI 2-12 Role of the highest governance body in overseeing the management of impacts• GRI 2-14 Role of the highest governance body in sustainability reporting

Climate Change
Strategy

RiskManagement

Metrics andTargets

Describe management’s role in assessing and managing risks and opportunities.

• Our Approach• Business Conduct – Enterprise Risk Management• GRI 2-13 Delegation of responsibility for managing impacts• CDP 2023: C1.2

Describe the climate-related risks and opportunities the organization has identified overthe short, medium, and long term.

• CDP 2023: C2.1a, 2.3, 2.3b, 2.4, 2.4a

Describe the impact of climate-related risks and opportunities on the organization’s
businesses, strategy, and financial planning.

• CDP 2023: C2.4a, 3.1, 3.2a, 3.2b, 3.3, 3.4

Describe the resilience of the organization’s strategy, taking into consideration different
climate-related scenarios, including a 2°C or lower scenario.

• CDP 2023: C3.2, 3.2a, 3.2b

Describe the organization’s processes for identifying and assessing climate-related risks.

• CDP 2023: C2.1, 2.2, 2.2a

Describe the organization’s processes for managing climate-related risks.

• CDP 2023: C2.1, 2.2

Describe how processes for identifying, assessing, and managing climate-related risks areintegrated into the organization’s overall risk management.

• CDP 2023: C2.1, 2.2

Disclose the metrics used by the organization to assess climate-related risks andopportunities in line with its strategy and risk management process.

• CDP 2023: C4.2, 4.2c

Disclose Scope 1, Scope 2, and, if appropriate, Scope 3 greenhouse gas (GHG) emissions,and the related risks.

• Environment – Energy consumption and greenhouse gas emissions• CDP 2023: C6.1, 6.3, 6.5, 6.5a
• GRI 305-1 Direct (Scope 1) GHG emissions• GRI 305-2 Energy indirect (Scope 2) GHG emissions• GRI 305-3 Other indirect (Scope 3) GHG emissions

Describe the targets used by the organization to manage climate-related risks andopportunities and performance against targets.

• Environment – Environmental Goals• CDP 2023: C4.1, 4.1a, 4.2, 4.2c

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Introduction

Zero Compromise

Zero Barriers

Zero Footprint

Our Products

AppendixEndnotes
CEO Message
1 National Aeronautics and Space Administration (NASA)
2 World Meteorological Organization (WMO)

OpenText Zero-In Initiative: Year In Review
MSCI Disclaimer Statement: The use by OpenText of any MSCI ESG research LLC or its affiliates (“MSCI”) data, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement,
recommendation, or promotion of OpenText by MSCI. MSCI services and data are the property of MSCI or its information providers, and are provided `as-is’ and without warranty. MSCI names and logos are trademarks or service marksof MSCI.

Partnerships and Commitments
3 Truth and Reconciliation is the Government of Canada’s response to redress the legacy of residential schools, advance reconciliation and renew a nation-to-nation relationship with Indigenous peoples.

Our Products
4
Source Environmental Paper Network Paper Calculator V4.0. Please note this calculator only pertains to estimated savings related to avoiding paper use. It does not account for environmental impacts from data centers and associatedservices for implementation and operations.

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Introduction

Zero Compromise

Forward-Looking Statement
This Report contains forward-looking statements. These forward-looking statements
are made pursuant to the safe harbor provisions of the Private Securities Litigation
Reform Act of 1995, and created under the Securities Act of 1933, as amended, andthe Securities Exchange Act of 1934, as amended, the Securities Act (Ontario) andCanadian securities legislation in each of the provinces of Canada. All statements
other than statements of historical facts are statements that could be deemed
forward-looking statements. When we use words such as “anticipates,” “expects,”“intends,” “plans,” “believes,” “seeks,” “estimates,” “may,” “could,” “would”, “will”
and variations of these words or similar expressions, we do so to identify forwardlooking statements. In addition, any statements that refer to expectations, beliefs,
plans, projections, objectives, performance or other characterizations of future
events or circumstances, including any underlying assumptions, are forward-looking
statements, and are based on our current expectations, forecasts and projections
about the operating environment, economies and markets in which we operate.

Zero Barriers

Zero Footprint

Our Products

Appendix

These forward-looking statements are based on certain assumptions and involve
known and unknown risks as well as uncertainties. The actual results that weachieve may differ materially from any forward-looking statements, which reflect
management’s current expectations and projections about future results only as ofthe date hereof. We undertake no obligation to revise or publicly release the resultsof any revisions to these forward-looking statements. Also, while certain matters
discussed in this Report may be of interest to our stakeholders, the use of theterms “material”, “significant”, “important” or similar words or phrases should not
be read as rising to the level of materiality used for purposes of our filings with the
Securities and Exchange Commission (SEC) or other securities regulators. No partof this Report shall be taken to constitute an invitation or inducement to invest in us
and shall not be relied upon in any way in connection with any investment decision.
For additional information with respect to risks and other factors which could occur,see our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and othersecurities filings with the SEC and other securities regulators. Readers are cautioned
not to place undue reliance upon any such forward-looking statements, which speak
only as of the date made.

Forward-looking statements reflect our current estimates, beliefs and assumptions,which are based on management’s perception of historic trends, current conditions
and expected future developments, as well as other factors it believes areappropriate in the circumstances. Legislative and regulatory changes, market
developments and/or changes in data availability and reliability, including theability to capture data from additional sources of emissions, could materiallyaffect the estimates, beliefs and assumptions used by us, and could materiallyaffect the completeness of the reporting and the comparability of the informationand data across industries or companies and from one reporting period to a
subsequent reporting period. Any commitments, goals and targets discussed inthis Report, including our commitments, goals and targets related to our OpenText
Zero-In Initiative, are aspirational and there can be no assurance that any suchcommitments, goals or targets will be achieved.

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