OrangeBusiness
Facts and figures / February 2024

In summary
Orange Business, the enterprise division of theOrange Group, is a leading network and digital
integrator, making digital transformation efficientand sustainable for businesses.

Combining the strength of our connectivity, cloud,and cybersecurity expertise with our platforms andecosystem of partners, we provide the foundation fora trusted total experience for enterprises around theworld.

Key figures
turnover€7.9 Billion
in 2023+ 11% in Cybersecurity+ 7% in Digital and Dataand200 Countries
territories covered

30 000 Employeesin 65 countries
9 700 Digital experts

30 000+ Customers

dedicated
10 000 Etomployees
customer service
worldwide

5 Major Service Centers(MSCs) in Brazil, Egypt, France, Indiaand Mauritius

Operations
18 Security
Centers(SOCs) around the world

14 CyberSOCs

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Focused portfolio aligned with 4 key value propositions tofit customer needs:
Through our four strategic value propositions, we aim to deliver exceptional digital experiences for customers,
employees and operations, enabling better financial, social and environmental performance.
▪ Digital Infrastructure: Our combined approachof connectivity, cloud and cybersecurity enables
us to operate a seamless infrastructure forour customers’ enterprise. With extensive
investments in global networks and points ofpresence, we empower their workforce to excel
from any location with optimal performance.
▪ Customer experience: At Orange Business,
we embrace a global and coordinated approach
to customer experience. By synchronizing all
human and digital touchpoints, our customers
can deliver a consistent, personalized
experience at every stage of their own customer
journey. Understanding individual preferences
and orchestrating all customer interactions
enables them to respond effectively andreinforce customer satisfaction and loyalty,
while optimizing internal processes for greater
overall efficiency.

▪ Operational experience: IT technologies andsolutions, applied to the OT domain, improve
productivity and security, enable processoptimization and create the opportunity
to develop disruptive business models.
Orange Business supports its customers indetermining the best business cases, setting
up and maintaining the necessary secure
infrastructures, enabling IT/OT convergence,and thus unlocking more value and faster.
▪ Employee experience: Employees’ experience
quality is directly related to their physical anddigital workplaces. To increase productivity,
facilitate collaboration and attract talent,
Orange Business experts help our customers
define, deploy and maintain their sustainable
Digital Workplace solutions. Our goal: boost ourcustomers’ employee experience to the highest
level.

With our ethical, responsible and inclusive vision of digital, we:▪ Put trust at the heart of our commitment,
protecting customer data through the entire
digital value chain▪ Innovate for a sustainable future: reducing theenvironmental impact of our activities▪ Harness the power of data and AI

Strong digital infrastructure with trust and security
Leveraging and transforming our traditional connectivity solutions, we orchestrate and secure end-to-end
digital infrastructures for our customers with next-generation connectivity, composable platforms, and a richpartner ecosystem:▪ 50+ technology partners, embedded andintegrated in end-to-end solutions▪ FTTO (Fiber to the Office): 55,000 customer
sites connected in France▪ Services integrated and offered to customers
in a digital, on-demand, and composable way▪ 130,000 cyber incidents detected in 2023

▪ World’s leading voice and data network: 200countries and territories covered; supervised
24/7▪ Airport Hub: SD WAN platforms deployed inover 60 airports worldwide▪ 22nd consecutive year in the “Gartner Magic
Quadrant for Global Network Services,”of which 20 years positioned as Leader

Global digital services, integration, consulting andexpertise
Our Digital Services teams focus on helping customers innovate and drive business strategies in key digitaldomains, including data and AI, customer experience, cloud services and digital workspace. We support
enterprises on their digital journeys with advisory services, end-to-end solutions, and managed andprofessional services.
▪ 9 700 Digital experts		
27% Cloud experts		39% AI, Data & Digital experts andconsultants
28%Cyber experts				6% IoT experts▪ 15 billion data analyzed every day
with FluxVision▪ 39 million IoT B2B connected objects worldwide▪ 70+ cloud data centers on 5 continents▪ 5 000+ employees engaged in re-skilling andup-skilling program by 2025 to boost digital
capabilities around virtualization, cloud, data,
AI and cybersecurity with the objective of 20 000
certifications validated by 2025.