SHAREHOLDER UPDATECONTACTDETAILS

Share Registry
Australia
GPO Box 2975
Melbourne VIC 3001 Australia
Telephone: 1800 11 33 99 (Within Australia)+61 3 9415 4010 (International Callers)
Facsimile: +61 3 9473 2500
Email: anzshareregistry@computershare.com.au

12

KEYDATES*New Zealand
Private Bag 92119
Auckland 1142 New Zealand
Telephone: 0800 174 007
Facsimile: +64 9 488 8787

Announcement of Annual Results
year ended 30 September 2012
Thursday, 25 October 2012

United Kingdom
PO Box 82, The Pavilions
Bridgwater Road Bristol BS99 6ZZ
Telephone: +44 870 702 0000
Facsimile: +44 870 703 6101

Final Dividend Ordinary Shares
Ex Dividend Date: 8 November 2012
Record Date: 14 November 2012
Payment Date: 19 December 2012

Annual General Meeting
Wednesday, 19 December 2012 in PerthFor further information visit:
shareholder.anz.com* If there are changes to these dates, the Australian
Securities Exchange will be notified accordingly.

Overview of Financial Performance
1H12 AUDm

Growth vs 2H11

Growth vs 1H11

Underlying Profit

2,973

5%

6%

Operating Income

8,7044%

3%

Operating Expenses

4,0203%

5%

Provisions

5653%

-14%

Statutory Net Profit After Tax

2,9198%10%EPS (cents)

112.2

3%2%

66n/a3%

2.38%

-6bps

-9bps

1H12 AUDb

Growth vs 2H11Growth vs 1H11308.3

4%

15%

412.6

4%

9%

Dividend per Share (cents)
Net Interest Margin

Customer deposits
Net loans and advances

1All figures other than Statutory Net
Profit after Tax and Dividend arepresented on an underlying basis.
1

Including acceptances

Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522

Investor Relations
Level 9, 833 Collins StreetDocklands VIC 3008 Australia
Telephone: +61 3 8654 7682
Facsimile: +61 3 8654 9977
Email: investor.relations@anz.com

20Despite challenging global economic conditions, I am
pleased to report ANZ’s statutory profit for the half year ended
31 March 2012 increased 8% to $2.92 billion. Underlying profit
was $2.97 billion, up 5% on the preceding half.
This was a solid performance which demonstrated
continued progress with our super regional strategy.
In Australia, despite growing market share and maintaining
strong customer satisfaction, our financial result wassubdued. Underlying profit fell 7% on the previous half
impacted by significant pressure on interest margins as
a result of intense competition for deposits and higher
long‑term funding costs.

CHAIRMAN’S NOTE:JOHN MORSCHEL
Enclosed with this edition of Shareholder
Update is the advice of your 2012 Interim
Dividend of 66 cents per share fully franked,
up 3% on the 2011 interim dividend.

Growth in Asia Pacific Europe and America was a highlightwith underlying profit up 21%1 driven by strong earnings fromInstitutional. Double digit revenue growth was achieved ina number of markets including Greater China, India, GreaterMekong and Singapore.
New Zealand continued its recent momentum withunderlying profit up 11%2, largely due to the tight
management of expenses and lower provisions.

Our global Institutional Division’s underlying profit grew
24% with strong earnings in products linked to our superregional strategy such as Foreign Exchange, Trade andCash Management, and in customer segments such asResources, Infrastructure and Financial Institutions.
Group credit quality was stable during the half. The underlying
provision charge of $565 million was up 3% half on half.
ANZ is strongly capitalised with a Tier 1 ratio as at 31 March2012 of 11.3% and a Common Equity Tier 1 ratio of 8.9%.
ANZ is one of only a handful of banks globally which retain
a AA category rating from all three credit ratings agencies.
While the outlook remains subject to uncertainties and there
is some softening of global economic growth, Australia andNew Zealand remain well placed and Asia continues to grow.
As we enter the second half of 2012, our results serve tohighlight that our super regional strategy is increasingly
providing ANZ a competitive advantage and we are well
positioned to continue to deliver growth and value forshareholders, our customers, staff and the community.
1 US Dollars

crisis and to take advantage of the opportunities in theAsia Pacific region through our super regional strategy.
During the half, we continued to make good progressin building a bank that has a real exposure to the Asian
Century as well responding to the more constrained
environment in our major domestic markets.
We took a number of decisions, some of which weredifficult and painful, to create a leaner, more agile and morecustomer-focused business. These include:•CHIEF EXECUTIVE OFFICER’S NOTE:MICHAEL SMITH
In recent years, ANZ has undergone
significant change to adapt to thevery different environment that we areoperating in due to the global financial

Making management and organisational changes thatprovide greater focus to areas of growth andopportunity – including in Institutional, Asia Pacific,
Europe and America, and in Wealth.

Implementing productivity initiatives across the Group
including rationalising property, reducing the numberof middle-management positions and constraining
executive salary increases.

Importantly, we have continued to invest in our superregional strategy. The capacity that we have built over thepast four years and the hard work of our 48,000 talented
people at ANZ is apparent in our results. We are now seeing
a competitive advantage emerge in our core franchisees
through greater customer and product connectivity, andfrom diversification to higher growth countries in Asia.

•Prioritising technology investments to be better alignedwith the Group’s strategy including continued progressin moving to a single technology system in New Zealand.

At the same time, there are concerns in the community
about banking and about the changes that have beenbrought upon the sector by the post financial crisis
environment – particularly in Australia. We will continue towork hard to address these concerns and to find new waysof responding to these issues.

•Establishing a new system of setting interest rates for
mortgage and commercial customers in Australia thatprovides us with more flexibility to manage the impact
of fluctuating funding costs.

So while there is a great deal more work to be done at ANZ,
we have made good progress in the first half and this gives
us confidence that we can deliver on expectations for theyear as a whole.

WEB SECURITY CHANGES FOR INVESTORCENTRE AND EASY UPDATE WEBSITES
Securityholders can use a combination of SRN or HIN and a postcode (or country, if outsideAustralia) to validate their identity on our Investor Centre and Easy Update websites.
However, this type of login will only allow the securityholder access to view their details –the securityholder will not be able to update any of their details.
As of February 2011, it is necessary for securityholders to register before being able toupdate any of their details, including bank account details, payment instructions, TFN/ABN,
securityholder communication options, and email addresses – this simply means choosing
a User ID and password. If you have not already done so, please visit our Investor Centre
website and register for a User ID and password.
shareholder.anz.com•

2 New Zealand Dollars