SHAREHOLDER UPDATE 2011

Investor Relations
Level 9, 833 Collins Street
Docklands VIC 3008 Australia
Telephone: +61 3 8654 7682
Facsimile: +61 3 8654 9977
Email: investor.relations@anz.com
Share Registry
Australia
GPO Box 2975
Melbourne VIC 3001 Australia
Telephone: 1800 11 33 99 (Within Australia)+61 3 9415 4010 (International Callers)
Facsimile: +61 3 9473 2500
Email: anzshareregistry@computershare.com.au

New Zealand
Private Bag 92119
Auckland 1142 New Zealand
Telephone: 0800 174 007
Facsimile: +64 9 488 8787
United Kingdom
PO Box 82, The Pavilions
Bridgwater Road Bristol BS99 6ZZ
Telephone: +44 870 702 0000
Facsimile: +44 870 703 6101

For further information visit:
shareholder.anz.com

anz.com

WEB SECURITY CHANGES FOR INVESTORCENTRE AND EASY UPDATE WEBSITES
Securityholders can use a combination of SRN or HIN and a
postcode (or country, if outside Australia) to validate theiridentity on Investor Centre and Easy Update websites. However,this type of login will only allow the securityholder access toview their details – the securityholder will not be able toupdate any of their details.
As of February 2011, it is now necessary for the securityholder toregister before being able to update any of their details, including
for example bank account details, payment instructions, TFN/ABN, securityholder communication options, and email address
details – this simply means choosing a User ID and password.
If you have not already done so, please go to Investor
Centre and register for a User ID and password.
www.investorcentre.com/anz

Announcement of Annual Results
year ended 30 September 2011
Thursday, 3 November 2011
Annual General Meeting
Friday, 16 December 2011 in SydneyFinal Dividend Ordinary Shares
Ex Dividend Date: 10 November 2011	Record Date: 16 November 2011	Payment Date: 16 December 2011

* If there are changes to these dates, the Australian
Securities Exchange will be notified accordingly.

Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522

KEY DATES*CONTACT DETAILS:

Enclosed with this edition of the Shareholder
Update is the advice of your 2011 Interim Dividendof 64 cents per share fully franked, up 12 cents
per share or 23% on the 2010 Interim Dividend.
I am pleased to report that for the half year
ended 31 March 2011, ANZ announced a statutory
profit of $2.7 billion and an underlying profit of$2.8 billion, both up 3% on the preceding half
(2H10). Compared to the same half last year (1H10)
statutory profit increased 38% and underlying
profit increased 23%.
Improvement in Institutional asset quality, partly
offset by increased provision charges related tonatural disasters, saw the underlying credit costs
reduce 9% on the previous half.
Across the ANZ Group, there was good underlying
momentum in key businesses and continued
progress with our super regional growth strategy.

CHAIRMAN’S NOTE:JOHN MORSCHELIn Australia we delivered a solid result despite theimpact of natural disasters. Australia’s underlying
profit was up 2% for the half 1, with continued
revenue growth in Retail offset by higher expense
growth in both Institutional and Commercial.

In the new global economic landscape that has
emerged following the Global Financial Crisis, it
has become clear that our super regional strategy
is the right strategy for ANZ at the right time.
We are now operating in a world where there
is low economic growth in the US and Europe,
recovering growth in New Zealand and moderate
growth in Australia, while Asia is now the engineof the global economy.

CHIEF EXECUTIVEOFFICER’S NOTE:MICHAEL SMITH

Banking is a long-term business and during the half,
we took the opportunity to update the aspiration
we set for ANZ back in 2007. That aspiration which
now extends out to 2017 sees continued growthin all our markets, particularly in Asia. It is basedon building a super regional bank that delivers
shareholders long-term growth and differentiatedreturns – returns that we don’t believe are available
with a domestic-only strategy.
By building connectivity with Asia, we get greater
exposure to the region’s growth in our key domestic

New Zealand’s performance continued to recoverwith underlying profit up 19% for the half in New
Zealand dollar terms. Our core franchise performed
well, with costs tightly managed in a subdued
economic environment.
Growth continues in Asia Pacific, Europe and America,
with Institutional and Partnerships performing well.
Underlying profit increased 11% in US dollar termson the preceding half.
Finally, the global Institutional Division’s underlying
profit grew 10% on the previous six months. The
Division is now delivering more revenue from morecustomers, in more products, across more markets.
While the global financial climate remains volatile andthe domestic environment is more difficult, our solidbase in Australia and New Zealand with connectivity
to a growing Asian franchise positions ANZ well going
into the second half of 2011 to continue delivering
growth and value for shareholders.
All comparisons are to 2H10 unless otherwise stated.
Commentary is on an underlying basis to assist shareholders tounderstand the result for the ongoing business activities of theGroup. Underlying profit is derived by excluding significant andunusual items which sit outside the ongoing business activitiesof the Group from the Statutory Profit.

1markets in Australia, New Zealand and the Pacificwhich are increasingly linked to Asia through trade,investment and people flows.
At the same time, we are building a significant
network in Asia and we’re supporting our growthwith a long-term roadmap for technology investments.
Our aim is to improve the customers’ experienceand capture greater value from cross-bordercustomer flows.
During the half we also made a significant contribution
to the community, including helping them to recoverand rebuild after natural disasters. I am particularly
proud of the role many of our people played in therecovery effort following the floods in Australia
and the earthquakes in New Zealand.
Although there are many challenges as we adjust
to the post-GFC world, our growing presence andcapability opens up new opportunities to tap into
growth in the Asia Pacific region and to continue
to deliver for our shareholders.

GROUP PERFORMANCE : HIGHLIGHTS
$M

1H11

1H11 v. 2H10 (HoH)

1H11 v. 1H10 (PCP)Net Profit after Tax (Statutory)

2,664

3%

38%
23%

Presented on an underlying basis.
Refer to Chairman’s Notes above.

^

2,818

3%

Revenue ^

8,430

3%

11%

Expenses ^(3,821)

3%

18%

2010 comparatives have beenadjusted to include Bill acceptances(Sep 2010: $6,035 million; Mar 2010:$4,735 million), previously included
as Trading securities.

Provisions ^(660)

(9%)

(40%)

HoH – Half on Half

EPS (cents)

109.62%20%

PCP – Prior Corresponding Period

64

N/A

23%

268,705

4%

13%

Underlying Profit^^

Interim Dividend (cents)
Customer Deposits

375,883

2%

7%

Shareholders’ Equity

Net Loans and Advances including Acceptances

35,0603%

8%

Tier 1 Capital

10.5%

11