Avanade
Manufacturing copilot
On Microsoft Cloud for Manufacturing
Enable factory workers with insights, recommendations and ‘askthe-expert’ capabilities, unlocked by OT-IT data insights©2024 Avanade Inc. All Rights Reserved. <Confidential>©2024 Avanade Inc. All Rights Reserved.

Manufacturers face amajor data challenge

70%

1%of manufacturers struggle
to make operational data
accessible for analysis

of generated data is currently
being accessed and used toinform decisions
Source: Bureau of Labor Statistics©2024 Avanade Inc. All Rights Reserved. <Confidential>

OT-IT data integration challenges are preventing manufacturers
from realizing the benefits of Industry 4.0 at scale
Key OT-IT data challenges
Extensive variability of data across many data silos
Factory systems

Materials
Mgmt

CMMS

Wide range of datatypes, protocols,and producers

MES

Quality HistorianUnknown meaningof data complicatesuse in analysis

Enterprise systems

Automation and process control systems

Sensors

PLCs

DCS

Continuallyshifting data
environment andpipelines

SCADA OPC

PLM

High frequency
real-time datacreates challenges

MDM

SCM

Lack of scaling
with a machine permachine approachBuilding one use case at time can work around the challenges.
But it’s slow, expensive, and doesn’t scale.
©2024 Avanade Inc. All Rights Reserved. <Confidential>

ERP

How can you overcome these challenges to realize
the huge benefits of AI for production operations?
Key AI opportunities

Production scheduling: Meet customer demand and minimize costs andchangeover times
Quality control: Visual inspection systems for automated defect detection
and troubleshooting
Process control: Detect process anomalies and when machinery calibrations
drift and applies fixes to optimize quality, yield or throughput
Predictive maintenance: Predict equipment failures and schedules
maintenance to minimize downtime and maximize machine utilization
Production optimization and waste reduction: Identify inefficiencies andrecommend changes to minimize waste, increase efficiency, and optimize
energy and water usage
Worker efficiency: Enable any employee to interact with data in their dailytasks and provide an always-on ‘ask-the-expert’ experience to drive
excellence©2024 Avanade Inc. All Rights Reserved. <Confidential>

Typical benefits

5-10% increase inproduction volume
3-5% increase inQuality
10-20% reduction in
operational costs
20-25% reduction inhigh risk events

Avanade Manufacturing copilot on Microsoft Cloud for Manufacturing
Manufacturing use cases and value realization
Manufacturing
Copilot

Manufacturing Data
Solutions in Fabric+
Manufacturing
Knowledge Graph(ISA-95 model)

MicrosoftFabricIntegrate
downstream
analytics andadditional OpenAIand LLM
functionality

Copilot Template

Azure OpenAI
Azure AI Infrastructure

Manufacturing copilot experiences
Copilot experiences for specific personas and use case clusters (e.g.
production planning, maintenance or quality) to enable factory workersand create business value, leveraging (Gen)AI at scale(Gen)AI readiness services for production operations
Services to enable and accelerate the identification of the right value
levers, assess your AI readiness maturity and support successful value
realization and transformation with manufacturing copilot and MDS
Microsoft copilot template for factory operations on Azure AI
Accelerate issue resolution and improve productivity by democratizing
data-driven decision making with natural language querying ofyour unified IT-OT data estate
Microsoft Manufacturing Data Solutions in Fabric (MDS)
Maximize the value of factory data and uncover operational insights for
production optimization by creating a unified IT-OT data estate, based on
ISA-95, and get your manufacturing data ready for AI
Manufacturing ecosystem integration for a unified IT-OT data estate
Accelerate data integration, mapping and contextualization – utilizing
Fabric connectors and ISV solutions – to create the unified IT-OT dataestate in MDS. Customize your definitions, relationships, entities.

©2024 Avanade Inc. All Rights Reserved. <Confidential>

5Early pilot project success with Avanade Manufacturing copilot

Use case: Shift reporting – reduce production waste

Persona: Waste Manager in a factory•
Summarize production output and issues from the last shift into an easy-to-use report•
Highlight waste reduction and quality intervention and improvement possibilities

Use case: Machine operator support – report on machine performance

Persona: Machine Operators in a factory• Simplify the retrieval of condition-based machinery data on the shop floor• Provide contextualized analysis giving insights on machinery performance and the effects of changes
on the schedule.

Use case: Production loss reduction by digital root cause analysisPersonas: Maintenance Supervisor, Manufacturing Engineering in a factory• Identify the cause of rate loss (decrease in production speed or ability of equipment to operate due
to equipment malfunctions, suboptimal equipment set-up, mechanical wear and tear, or inefficient
production processes) to boost OEE (Overall Equipment Effectiveness) and yields©2024 Avanade Inc. All Rights Reserved. <Confidential>

Avanade Microsoft copilot can accelerate the reinvention ofproduction operations and integrated supply chains
Avanade Manufacturing copilot: powered by Microsoft Data
Solutions in Fabric supports these goals

Digitalization enables eventhe highest-performing
companies to boost theirperformance
Creating data platforms,
infrastructure, and processes
that turn rich data into real
performance improvement isthe key challenge

Digital maturity / value

Impact of lean andmanufacturing excellence
programs is starting to plateau

AI/ML process
prediction

Process
simulation &optimization

Closed loop
optimization

Smart connected
manufacturing

Dynamic sensing andresponse to deviation
Real-time
plant performance
Real-timeline performance(yield, quality,OEE etc)

Lean manufacturing andworld-class manufacturing

Effort / Cost

©2024 Avanade Inc. All Rights Reserved. <Confidential>

7

Why partner with Avanadeand Microsoft?
We’re powered by a unique partnership

Winner, Microsoft Manufacturing ~Partner of the Year (2022)
1,000+ Manufacturing clients worldwide

50% Of the world’s largest manufacturers
are our clients
3,500 Manufacturing-focused professionals

©2024
©2024
AvanadeAvanadeInc. Inc.
All Rights
All Rights
Reserved.
Reserved.
<Confidential><Confidential>

Value+ Partnership:
Avanade is a joint venture
between Accenture andMicrosoft (20+ years)+ Industry scale:

Bring industry depth andbreadth to differentiate thetransformation journey+ Scale, capability &compatibility:
Ability to drive and deliver
value creation through theMicrosoft ecosystem

Let’s get started
The journey begins with a conversation. Connect with us to schedule a
discussion of your unique situation. Together, we can identify use
cases valuable to your firm, and chart a course forward to value andincreased security for your organization. To get started, contact:
MicrosoftOfferings@avanade.com©2024 Avanade Inc. All Rights Reserved. <Confidential>©2024 Avanade Inc. All Rights Reserved. <Confidential>