CASE STUDY

ProGlove ensuresmore efficient processes, fewererrors, and satisfied employees
INDUSTRYPROGLOVE SOLUTIONAPPLICATION AREAS

RetailWearable Scanner MARK Basic
Including Integration into Coop
WMS

Logistics: goods receiving andNUMBERS
PROGLOVE customer since

2020

PROGLOVE devices inuse: approx.

160

picking

RESULTS

27

Warehouses(main application: nationaldistribution center in Wangen)

Incoming goods:

3000

pallets/day (in Wangen)•Satisfied employees•More efficient processes•Higher pick rate

•Lower error rate

CASE STUDY

About CoopThe Coop Group is one of the largest retail and wholesale companies in Switzerland. With over 95,000 employees, thegroup generated total sales of CHF 31.9 billion in 2021.
The Group is divided into two major divisions: Retail and Wholesale/Production. In Retail, the company operates
exclusively in Switzerland and maintains 2,617 points of sale:supermarkets, specialty formats, and online stores. Merchandise logistics for the 955 Coop supermarkets is handled
by 27 distribution centers and warehouses throughout Switzerland. ProGlove scanners are used in these centers –with the national distribution center in Wangen leading the way.

Summary

In the face of escalating demand, and the need to manage cost, The CoopGroup decided to try ProGlove’s ergonomic, lightweight, hands-free barcode
scanners to increase productivity. In 2020 they began with 60 devices, usedin both Shipping and Receiving departments at their primary distribution
center in Wangen, Switzerland. Training and initial use elicited enthusiastic
feedback from employees. The data from the scanners was easily integrated
with their WMS and used to create a more efficient scanning process. Thespeed, along with the low error rate interested other distribution centers
under the Coop umbrella.

Challenge at Coop

Previously, Coop’s national distribution center in Wangen relied on wired
scanners that were permanently installed on a moveable caddy. Scanning
was accomplished by the caddy sliding awkwardly in front of the pallets tocapture the codes. At times, individual items from the pallets could only bescanned by employees removing the appropriate item from the pallet andcarrying it back to the caddy. This process was impractical, inefficient, andincreased the physical demands of the job.

PETER RUDOLF VON ROHR,
Information Systems Specialist
Intralogistics, Coop"ProGlove places a great deal of emphasis on ergonomics and the satisfaction of the warehouse workers.
That’s what initially interested us – the flexibility and mobility of the scanning devices. We were hoping
ProGlove would bring worker satisfaction and warehouse productivity to Wengen. The feedback fromemployees has been consistently positive. We’ve saved time and increased accuracy in scanning andpicking. In addition, the integration of the scanners with our WMS works excellently."

CASE STUDY

Ergonomics drive satisfaction andproductivity
Word of the impressive advances achieved by the Wengen facility spread to the other companies in the Coop Group.
Warehouses and distribution centers in Interdiscount, an electronic retail chain, and Coop Supermarkets wereimmediately eager to test the devices, seeing it as a way to simplify and optimize processes on the shopfloor andgain accuracy in inventory management.

“The fact that the employees can bring the scanning to thepallets, and are free of the caddy is a huge advantage.”
PETER RUDOLF VON ROHR,
Information Systems Specialist Intralogistics, CoopThe ProGlove devices were initially ordered for the central warehouse in Wangen. The immediate effect was gamechanging. Workers were mobile and equipped with lightweight, ergonomic scanners. They no longer had to try tomaneuver the caddy to each pallet, and unload items it could not scan. They immediately had the ability to scan witha full range of motion, and an uninterrupted workflow. All the data from the scanners is transmitted to the WMS inreal time.

Improved customer
satisfaction

Customer satisfaction is key to the success of all Coop entities and theaddition of ProGlove wireless, hands-free scanners uncovered increased therate of shipping on-time and in-full (OTIF). With ProGlove, on-floor workers
can scan items while they are on the shelf, take a quick look at the screen
to make sure everything has been captured correctly, and then continue on.
Faster scanning and increased accuracy improve customer satisfaction.

Easy integration
with the warehousemanagement
systemCritical to the decision to adopt ProGlove scanners and technology was thepromise that ProGlove would easily integrate with the WAMAS® warehousemanagement systems (WMS) used in Wangen and throughout all theirwarehouse and distribution centers. With the help of the ProGlove team,the scanner solutions were quickly connected to the WMS, enabling a direct
and flawless transfer of data.

CASE STUDYThe Future
In addition to Coop's grocery business, the main user of the scanners within the Coop Group, Interdiscountand the DIY chain Jumbo ProGlove also use devices, a total of 150 units. Due to the very positive
experiences in supermarket goods logistics with ProGlove, the Coop Group will continue to rely on theflexible, wireless barcode scanner.