Driving In Australia
With Hertz

There Really Is Only One Way To See The Best Of Australia...Self-Drive.
A self-drive holiday is about freedom on wheels. You can go where you want, when you want, and with peace of mind. When you’re in thedriver’s seat, you can take control of your adventure and take the time to experience and enjoy the places you visit.
To prepare for your self-drive holiday, check out this guide for practical tips on how to make the most out of your self-drive holiday. Hereyou will find all the information you need; from planning and making car rental reservations to things you should look out for whileon the road.

Why Choose Hertz?
Wide Range of Cars
Hertz offers a large fleet of latest model vehicles - economy,
compact, intermediate, standard, full size, premium, SUV, 4WD ormini-van.
Young Fleet
Hertz’s vehicles are, on average, less than 18 months old andall have undergone stringent quality control checks. With low
kilometres and reliable performance cars, you can be assured ofa smooth and safe journey.
Strong and Wide Network
With over 200 locations throughout Australia, including major
airports and cities, you can find a Hertz location nearby to serveyou.
One-Way/Inter-City Rentals
Enjoy the convenience, flexibility and freedom of renting a carfrom one location and returning it at another. One way fees
may apply on certain routes. - Please check standard Terms andConditions
24-Hour Emergency Roadside Assistance
We provide basic 24-hour roadside assistance with the vehicle,
however it will not cover you for assistance required for incidents
that are your fault (eg. running out of fuel, lost keys or locking
keys in the vehicle). You can purchase Premium Roadside
Assistance Cover (PRAC) to cover these incidents.
Competitive Rates
Our inclusive tour rates are available at selected downtown andairport locations throughout Australia with inclusive insurance
options.
Our retail rates offer competitive dynamic pricing to make yourjourney more affordable.

Booking With Hertz
Rental Requirements
The minimum age to rent a car from Hertz in Australia is 21 years
for most car groups (minimum age is 25 for Prestige, Adrenaline
and Dream Collections, and 4WDs). Drivers aged 21–24 years will
be eligible to rent, subject to a Young Driver fee.
At the time of rental, you must present a valid full driving
licence issued from country of residence that has been held
for a minimum of one year (three years in Tasmania) and an
International Driving Permit (IDP), if required. IDPs will not be
accepted without the original licence. Where licences are twoparts, paper and photocard, both parts must be presented.
Insurance Cover
It’s important to know what your basic insurance policy covers.
Hertz Standard Rates include damage cover (subject to excess),which provides cover for accidental damage to the Hertz vehicle
and/or third-party property, such that in the event of an accident,
your liability is limited to a reduced amount of loss or damage.
To enjoy greater peace of mind, Accident Excess Reduction (AER),
Maximum cover (MAX) or SuperCover options are available tofurther reduce your liability for accidental damage or loss.

Sedans, 4WDs or Minivans?
In Australia, Hertz has a large fleet of young and latest model
vehicles ranging from economy through to full-size, wagons,
minivans and premium cars to suit all requirements. For driving
off the beaten track, a 4WD or AWD is recommended and arequirement for some roads.
Pickup at Airport or Downtown?
It really depends on your flight arrival time, itinerary and groupsize. For pick up at airport, it is essential to provide flight details
during reservation. This will ensure that your vehicle is notreleased in the event of flight delays.
Car Rental Rates
Hertz Car Rental Rates include Unlimited Kilometres, Damage
Cover (DC) subject to Accident Damage excess, All Vehicle
Registration Fees (VRR) and Admin Fees (AF), Location Fee (LF)
where applicable, 24-Hour Breakdown Roadside Assistance,
Goods & Service Tax (GST). Rates are also available inclusive of
Additional Driver, MAX Cover which reduces Damage Excess to $0
and Hertz Neverlost® Satellite Navigation.

Child and Booster Seats
Appropriate safety seats are mandatory for infants/children
traveling in a car in Australia. These can be hired from Hertz andpre-booked for an additional price and we can fit the seats in thecar. A maximum of 2 seats can be fitted to any vehicle.

GPS Satellite Navigation System
Our NeverLost® units features fast, accurate route calculationand the most up-to-date national maps. Drive with confidencewith the NeverLost® in-car navigation unit as your guide.

Picking Up Your Car
Documents Required
Drivers must present the following documents at the rental
counter:• Booking confirmation• Valid driver’s licence and international driving permit (IDP), both
required if driver’s licence is not printed in English language• Valid credit card
• Passport (for international travellers only).
Additional Drivers
Additional drivers must be listed on the rental agreement and avalid driver’s license and IDP must be presented at the time ofrental pick up. There is no coverage for damages by drivers notregistered. A nominal fee may apply.
Refuelling Options
Hertz provide you with a full tank at the time of rental andoptions are available for replacing the fuel you use.
1. Fuel Purchase Option (FPO)
Selected locations allow you to pre-purchase a tank of fuel foryour convenience. You may return the vehicle with as little fuel as
you feel comfortable with. This option eliminates the need to refill
the tank before returning the vehicle. Please be aware that weare unable to give a refund for unused fuel.
2. Refuelling Service Option (Fuel Service Charge – FSC)
A refuelling service is offered for your convenience when FPO is
declined and you choose to return the vehicle with less than a fulltank of fuel. Hertz will refill the vehicle for you and the refuelling

service charge will be added to the cost of the rental. This isavailable at selected locations and fuel charges may vary bylocation.
Toll Roads and Charges
Managing toll payments can be difficult and time consuming. We
have simplified how we process road tolls so you can focus on
getting to your destination on time.
Option 1: Prepaid
The Hertz Toll Day Pass is an opt-in system that covers all toll
charges under one flat daily amount which allows unlimited toll
usage during your rental period. You can choose this option at
any time during your rental and the daily flat fee will appear on
your rental agreement/invoice.
Option 2: Pay Later
This option records all toll roads you’ve driven on, and you will
be invoiced for the actual toll amounts plus a per rental fee thatcovers processing costs shortly after your rental.
Bond Deposits
A bond deposit to cover additional costs such as fuel andoptional extras is required on all rentals. All major credit cards
and VISA debit cards are accepted for the deposit bond at thetime of rental.

Driving Guidelines
Speed
Speed limit signs show the maximum speed you can
travel. Speeding is a serious offence and speed limits
vary from state to state, so ensure you adhere to the
speed limit signs posted along all major roads, at all
times.
Driver Fatigue
Fatigue can be as dangerous as drink driving or
speeding, and contributes to many fatal accidents. Stopevery two hours to stretch your legs and get some fresh

air. Try to time your day’s travel so that you arrive at
your overnight destination with time to relax and unwind.
Keep Left!
Always drive on the left side of the road in Australia.
Always Wear your Seatbelt
Each passenger in your vehicle must wear a seatbelt.
Children must be secured in an approved child seat.
Hertz have child seats available to rent if you don’t haveyour own.

Lost Out There/Vehicle Breakdown
Do not leave the vehicle under any circumstances – a
missing vehicle is easier to locate than missing people.
In case of a vehicle breakdown, refer to the informationon the 24-hour roadside assistance service that isprovided with your Hertz car. Depending on the severityof the breakdown, a replacement vehicle may be madeavailable.
Sudden Equipment FailureThis rarely happens but it is always good to know thebasic handling techniques so you are more mentallyequipped to react to such situations:• Tyre Blowout – ease your foot off the accelerator,
keep a firm grasp on the steering wheel and pull off the
roadway.
• Brake Failure – if your brake pedal suddenly sinks to
the floor, pump it to build pressure. If that does not work,
use your emergency brake. Shift your vehicle into a lower
gear to slow down.
• Steering Failure – ease your foot off the accelerator,
turn on the emergency flashers and come to a slow stop.
Brake gently to prevent vehicle from spinning.

• Stuck Accelerator – hook your toe underneath it tofree it. If it does not become free, shift your vehicle into
neutral and brake gently to slow down.
Fuel Stops
You should plan fuel stops before you depart. Prices arehigher in remote and country areas so it is advisable tofill up the tank before venturing to the countryside.
Natural Events
Check road and weather conditions regularly as there
could be unforeseen closures that may have an impact
on your journey (e.g. temporary closure of highway due
to forest fire or floods).
Bumped from Behind?
Do not pull over and stop, especially in a secluded or
dark area. Drive to the nearest public area and call forpolice assistance.
To Stop or Not?
Do not pick up hitch hikers, under ANY circumstances.

Driving In The Outback And Remote Regions
Bitumen Roads
Most major roads are now sealed with bitumen and provide
excellent driving conditions.

Fuel
Always ensure fuel requirements are estimated conservatively.
Petrol stations can be several hundred kilometres apart.

Unsealed Roads
Vehicles may be driven on unsealed roads to access holiday
accommodation national parks and if roads are under repair. On
some routes only 4WD are permitted. Please check your intended
itinerary with your agent or Hertz to ensure you have confirmed
the correct vehicle.

Road Trains
Road trains can be up to 50 metres in length and weigh in excess
of 50 tonnes. Caution should be shown when overtaking.

Flooded Roads
Occasionally in the Wet Season roads may become impassable
due to flooding. Do not attempt to travel through a submerged
section of road unless it is absolutely safe to do so. Somecrossings are often deeper than they appear. Travelling fastthrough water can be dangerous and cause vehicle damage forwhich the renter is responsible.

Wandering Animals
Nearly all of the Northern Territory and Western Australia is
cattle station country and most roads are unfenced. So please
be aware that cattle, buffalo, horses or kangaroos can wander
across the road at any time.
We recommend that you reduce your speed when driving at nightas Australian animals can become more active at this time andwill be less visible in low-light.

Distances
Distances are vast across the whole of Australia, in particular
the Northern Territory and Western Australia, therefore do notunderestimate travelling time required. Check distances carefully
when planning your itinerary and allow an average speed of 80
kilometres per hour in your calculations for travel on bitumen
roads.

Water
It is advisable to always carry water.

Common Road Signs
Winding Road Ahead

Warning Signs

Roundabout

Wildlife - Drive Carefully Road Bend Ahead

WindingRoad
Ahead
WindingRoad
Ahead

Roundabout
Roundabout

Curve Right

Guide Signs

Slippery When Wet

Curve
Right
Curve
Right

T-Junction

SpeedRoad
Signs
Narrow Bridge
Narrows

Wildlife- Drive
CarefullyRoad
Road
Bend
Ahead Slippery
SlipperyWhen
Wet
Wildlife- Drive
Carefully
Bend
Ahead
When
Wet

T-Junction
T-Junction

Regulatory Signs

urve Right

ery When Wet

d Narrows

Narrow
BridgeNarrow
BridgeRoad
Narrows
Road
Narrows

Railway Crossing Signs

Australian Fleet Guide | visit www.hertz.com/cars (Australia)
Standard Fleet
EconomyCompact

Standard/Intermediate

Full Size

Kia Rio, Suzuki Swift or Hyundai
AccentHyundai i30, Toyota Corolla, Kia
Cerato or VW Golf

Toyota Corolla, Hyundai Elantra or Kia Cerato

Skoda Octavia or Toyota Camry

4

1

1

A ECAR

41

H CCAR

1

4

2

2

I/S ICAR/SCAR

5

1

2

Premium Full Size

D FCAR

Holden SV6, Skoda Superb or
Holden Calais

52Small SUV

Medium SUV

Large SUV

People Mover

4WD

Nissan Qashqai, Mitsubishi ASX,
Kia Sportage or Suzuki Vitara

Hyundai Tucson, Nissan Xtrail, VW
Tiguan or Toyota RAV4

Toyota Kluger, Sorrento or Nissan Pathfinder

Kia Carnival

Toyota Prado

5

2

G CFAR

2

5

2

I/V HFAR/EFAR

2

7

2

2

E1 GFAR

8

2

3

T

FVAR

5

2

P PCAR2

R FFMR/SSBD

3

Our Collections
Prestige

Prestige

Audi A4

Audi Q252

2

F5 GDAV5

2

Prestige

H5 HCAV

2

5

2

2

Adrenaline

Adrenaline

Adrenaline

Audi SQ5

Renault Megane

12

M5 GDAR

51

U5 DFDD

1

Dream

Dream

Audi R8

Porsche Boxster

2

1

0

G5 WSAV

2

2

5

1

1

V5 DFDV

2

2

0

7

1

1

J5 RFDD

8

FamilyB5 DSMV

Porsche Cayman

K5 JTAV

Mitsubishi Outlander PHEV

L5

ISAV

8

2

3

2

J2 FVAR3

FamilyKia Carnival or Hyundai IMAX

Dream

0

Green

Audi Q7

Audi Q5

Ford Mustang

2

Prestige

T FVAR

Mercedes Vclass

8

2

E5 WVAR2

Vehicle models may differ and specifications may varyby location. All vehicles are automatic. Vehicles within
the Hertz Prestige, Adrenaline and Dream Collections
are reservable by make and model. All other vehicles
can be reserved by car category only and not by
particular car model or colour within a car group.
The number of suitcases specified for each vehicle
should be used as a guide only. Luggage capacity
may vary depending on the number of passengers or
the position of the rear seat for particular vehicles.
Fleet and vehicle specifications are subject to change
without notice.

Group
Code

B2 EDAR

Passengers
Small Suitcase
Large Suitcase

Australian Locations
Hertz has more than 200 locations throughout Australia, including all major airports and cities
Hertz Locations
A

AirportD

Downtown

R

RegionalDARWIN
Katherine

CairnsBroome1

Townsville
Mt IsaMackayExmouthRockhampton

Alice Springs

8

2

Uluru/Ayers Rock

Hervey Bay
Noosa
Maroochydore

BRISBANE

Toowoomba
Geraldton

Coolangatta
Byron Bay

7

Moree

GraftonCoffs Harbour

Kalgoorlie
Tamworth

Broken Hill

PERTH

Dubbo
Bunbury
MilduraNewcastle

3

ADELAIDE

SYDNEY
AlburyKangaroo Island

6

Mount Gambier

Warrnambool

4
CANBERRAMELBOURNE
Geelong

Devonport

1

NORTHERN TERRITORY

4CANBERRA

A

3

A

1

2

QUEENSLAND

5TASMANIA

A

16

18

A

4

3

NEW SOUTH WALES

6

VICTORIA

A

26

A

5

D

D

D

1

15

25

R

R

R

3

46

D

D

D

3

5

26

Launceston

5
R

R

R

–

–

12

7

SOUTH AUSTRALIA

A

6

D

5

R

5

8

WESTERN AUSTRALIA

A

8

D

7

R

HOBART8

For a full list of Hertz Locations
including opening hours and directions
visit hertz.com.com

Hertz Contact Details
Your Local Reservation Centre for Your International Rentals
Telephone
China

Email
reschina@hertz.com

Hong Kong

400 842 3604* / (86) 21 8051 4563
(852) 2525 2838

India(91) 11 4351 3225

hertz@interglobe.com

Indonesia

booking@hertz-gsa.com.hk(62) 21 521 2006

hertzgsa@discoverjkt.net

Japan0800 999 1406* / (81) 3 4540 0478

admin-jp@hertz.com

Malaysia(60) 3 2715 8383

hertzgsa@discover-kul.com

Pakistan

0800-43789* / (92) 21 3243 11818

reservations@optimus.com.pk

Philippines(632) 817 8165

hertzgsa@discovertheworld.com.phSingapore(65) 800 321 1455*

reserve@hertz.com

South Korea(82) 2 6465 0315

reskorea@hertz.com

Taiwan(886) 2 2731 0377

hertz-gsa@martin.com.tw

Thailand(66) 2635 1826

hertz@discovertheworldthailand.com

Vietnam(84) 28 6291 2289

Hertz@discovertheworldvietnam.com

Others(65) 800 321 1455*

reserve@hertz.com

hertz.com
All care has been taken in producing this guide. Hertz is not responsible for any errors
or omissions. Information provided is accurate at time of printing and may change at
any time without notice.
©2018 The Hertz Corporation. All Rights Reserved.