ActiveImage Protector 2018 Update for Express5800/ft Server

Backup and Recovery of Windows system
User Guide

5th Edition － January 28, 2021

Copyright 2021 Actiphy, Inc. All rights reserved.

ActiveImage Protector 2018 Update for Express5800/ft Server

About this document
This document provides the description about the standard backup / recovery operatingprocedures using ActiveImage Protector 2018 Update for Express5800/ft Server. This document
does not guarantee problem-free operating procedures of backing up /restoring system data.
The contents of this document are subject to change without notice.

The software and the related documentation are proprietary products of Actiphy, Inc., and arecopyrighted to the company.
ActiveImage Protector, ActiveImage Protector Server, ActiveImage Protector Desktop,
ActiveImage Protector IT Pro, ActiveImage Protector for Hyper-V with SHR, ActiveImage
Protector for Hyper-V Enterprise, ReZoom, ActiveImage Protector Linux, ActiveImage Protector
Virtual, ActiveImage Protector Cluster, ActiveImage Protector Cloud, ActiveImage Protector
Basic, ImageBoot, ImageCenter LE are trademarks of Actiphy, Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other brands and product names mentioned in this news release are trademarks or registeredtrademarks of their respective holders.

2ActiveImage Protector 2018 Update for Express5800/ft Server

CONTENTSCONTENTS............................................................................................................................3
1. Preparation........................................................................................................................4
2. Back up Express5800/ft Server ........................................................................................5
2-1 Online Backup ............................................................................................................5
2-2 Cold Backup .................................................................................................................5
3. Restore Express5800/ft Server.......................................................................................13
3-1 Restore system disk and data disk ............................................................................14
3-2 Restore system disk only .......................................................................................22
3-3 Restore Data Disk Only ...........................................................................................36
Appendix: Recovery using Windows PE-based boot environment............................. 40
Bare Metal Recovery of System Disk and Data Disk .................................................40
Restore System Disk.......................................................................................................47

3

ActiveImage Protector 2018 Update for Express5800/ft Server

1. Preparation
ActiveImage Protector provides online / offline backup features to protect Express5800/ft Server(hereinafter “ft Server”) environments.
For the latest information about the supported models, please visit Actiphyʼs Web site.
In the event of a failure of ft server, the use of ActiveImage Protectorʼs Bare Metal Recovery
feature restores the system back to the point-in-time a backup was taken.
Before staring Bare Metal Recovery, please prepare for a temporary boot environment.
Two types of boot environments are provided:
・Linux CentOS-based boot environment
Linux-based boot environment is downloadable from Actiphyʼs Web site.
The non-free media kit includes Linux-based boot environment
Cold backup can be performed in the boot environment.
・Windows PE-based boot environment
ActiveImage Protector provides Boot Environment Builder.
Please make sure Microsoft Windows ADK is installed.

4ActiveImage Protector 2018 Update for Express5800/ft Server

2. Back up Express5800/ft Server
For the procedures how to hot back up the system and data on live ft Server and cold back up
static ft Server.
This chapter provides description of operating procedures how to back up and save the createdbackup files in network shared drive as shown in Fig. 1.
ActiveImage
Protector 2018

Backup Data Storage(Shared disk space)
Express5800/ft ServerTransfer backup dataover LAN(CIFS Mount)Fig. 12-1 Online Backup
For the procedures how to set up ActiveImage Protector 2018 Update for Express5800/ft Server
and online-back up system disk and data disk in Express5800/ R320e, R320f, R320g, R320h on
Windows, please refer to User Guide in the product media.
Notes:
 Please keep in mind that backup by disk has to be performed to create backup image files.
 To back up volumes configured on dynamic disk, please execute backup by volume.
 Cold backup of volumes configured as dynamic disk is not supported. Only online backup of
Windows environment is supported.
 For the limitations to online backup, please refer to the documents included in the productmedia.

2-2 Cold Backup
This chapter contains descriptions about the operating procedures how to cold back up systemdisk and data disk in Express5800/R320e, R320f, R320g, R320h on Linux-based bootenvironment.
5

ActiveImage Protector 2018 Update for Express5800/ft Server
Notes:
 Before booting up ActiveImage Protector Boot Environment (AIP BE) on Model R320e/R320f,
please change BOOT Mode to Legacy, XHCI Mode to Disabled and OS Boot Monitoring toDisabled (for more detailed operating procedures, please refer to [Chapter 1 Installing
Operating System] in Installation Guide (Windows)).
 Before booting up ActiveImage Protector Boot Environment (AIP BE) on Model R320g/R320h,
please change OS Boot Monitoring to Disabled (for more detailed operating procedures,
please refer to [Chapter 1 Installing Operating System] in Installation Guide (Windows)).
 With RDX drive connected to the system, if ActiveImage Protector Boot Environment (AIP
BE) is booted, the file system on RDX is automatically mounted as "/mnt/<Disk
number>_<Volume number>".
 Please make sure that your computer is powered off before starting Boot Environment
provided with ActiveImage Protector 2018 Update for Express5800/ft Server. After setting
every backup source disks in the slot of CPU/IO module 0, please plug off the power cordfrom the power outlet and remove hard disk from CPU/IO module 1.
 The use of Boot Environment may delete dual disk configuration by RDR utility. In this case,you need to set dual disk configuration by using RDR utility again after Windows operating
system is started. For Express5800/R320e, R320f, R320g, R320h, please refer to [Chapter
1 Windows Installation] - [3.10 Set Dual Disk Configuration] in Installation Guide (Windows
Version) to set dual disk configuration by using RDR utility.
 Please keep in mind that you need to run backup by disk to create backup image.
 Cold backup of volumes configured as dynamic disk is not supported. Only online backup on
Windows environment is supported.
 A list may not be displayed after running Mount (network) utility on Linux-based bootenvironment. If you get this problem, run mount command from the terminal.
Click [Open Terminal] in [Utilities].
Run mount command.
#

mount

-t

cifs

//<ip

address>/<sharedname>,password=<Password>

6

folder

name>

/mnt

-o

user=<userActiveImage Protector 2018 Update for Express5800/ft Server
In domain environment# mount -t cifs //<ip address>/< shared folder name > /mnt -o user=<username>,password=< Password>,domain=<Domain><Operating Procedures>
1) While ft Server is duplexed, shut down Windows operating system.
2) Please plug off the power cord from the power outlet and remove hard disk from CPU/IO
module 1.
3) Start up your computer using the product media (Linux-based boot environment) of
ActiveImage Protector 2018 Update for Express5800/ft Server.
4) When the following boot menu is displayed, click [Select Language] and select [English].
Click [OK].

7

ActiveImage Protector 2018 Update for Express5800/ft Server5) Console is started with [Dashboard].

6) Selection of network shared folder for the destination to save backup image files requires
the location be mapped to save image files by selecting [Utilities] – [Mount (Network)]. The
following are the operating procedures for mapping a network shared folder.
7) Select [Mount (Network)] in [Utilities]. Networked computers are listed in [Networked
computers and Shared Folder].
If the target computer is not listed, please specify the IP address in [Add IP address] dialog
to manually include the target computer in the list of [Networked computers and sharedfolders].
8) Double-click the target computer and enter User Name and Password for authentication tobrowse the shared folder.
When the access to the shared folder is successfully authenticated, a list of network sharedfolders is displayed. Select a shared folder to mount (map) and click [Mount].

8

ActiveImage Protector 2018 Update for Express5800/ft Server
9) The shared folder is mounted as “/mnt/NetVolume_<IP Address>_<shared folder name>”.
The network shared folder is now mounted (mapped).

10) Click [Backup] and select the source disk to back up. The disks are listed starting from
Disk 0 in sequential order. To back up the system and data disks entirely, check in the
checkbox for the entire disks and click [Next].

9ActiveImage Protector 2018 Update for Express5800/ft Server11) Specify the path of the destination storage and the file name. Click [Next]. You do nothave to change the default setting for backup options.

12) [Summary] is displayed. Please make sure that you do not have to change the backup
source and the destination storage. Click [Done] to start backup process.

10

ActiveImage Protector 2018 Update for Express5800/ft Server13) Execution of backup task has started.

14) Upon completion of the backup process, go to [Operation] - [Finish] - [Shut down] to shut
down the computer. As you are not allowed to eject the media, you can leave the media inthe media drive.
15) Reinstall the disk to CPU/IO module 1 and plug in the power cord to the power outlet
again.
16) Power on the computer.
If you use R320e/R320f model, select the default setting in the BIOS menu.
(BOOT Mode, XHCI Mode, OS Boot Monitoring)If you use R320g/R320h model, select the default setting in the BIOS menu.
(OS Boot Monitoring)
At this moment, eject ActiveImage Protector 2018 Update for Express5800/ft Server bootenvironment media.
17)

Once the computer boots up, you can operate the system as usual.
The use of Boot Environment may delete dual disk configuration by RDR utility. If you get
this problem, you need to set dual disk configuration by using RDR utility again after
Windows operating system is started. For Express5800/R320e, R320f, R320g, R320h,
please refer to [Chapter 1 Windows Installation] - [3.10 Set Dual Disk Configuration] in
Installation Guide (Windows Version) to set dual disk configuration by using RDR utility.
* The backup operating procedures using Windows PE-based boot environment are the11ActiveImage Protector 2018 Update for Express5800/ft Server
same as the operating procedures on Windows. Please refer to [Single Backup] in Quick
Start Guide included in the product media.

12ActiveImage Protector 2018 Update for Express5800/ft Server

3. Restore Express5800/ft ServerThis chapter contains descriptions about the operating procedures to set dual disk configuration
again on system disk and data disks in Express5800/R320e, R320f, R320g, R320h.
The operating procedures are provided on premises that Linux-based boot environment is used.
For the operating procedures of the recovery process using Windows PE-based bootenvironment, please refer to Appendix.
Notes:
 To boot up ActiveImage Protector Boot Environment (AIP BE) on Model R320e/R320f,
please change the BOOT Mode to Legacy and XHCI Mode to Disabled and OS Boot
Monitoring to Disabled (for more detailed operating procedures, please refer to [Chapter 1
Installing Operating System] in Installation Guide (Windows)).
 For the operating procedures how to boot up ActiveImage Protector Boot Environment(AIPBE) on Model R320g, R320h, please refer to [Chapter 1 Installing Operating System]
in Installation Guide (Windows)).
 With RDX drive connected to the system, if ActiveImage Protector Boot Environment (AIP
BE) boots up, the file system on RDX is automatically mounted as "/mnt/<Disk
number>_<Volume number> ".
 ActiveImage Protector 2018 Update for Express5800/ft Server does not support
overwriting restore to an existing volume. Please make sure that the entire target harddisks for restoring image file and dual disk configuration are physically formatted to purge
data before starting restore process.
 If there still remains the former setting information for RDR Utility in target hard disks fordual disk configuration, dual disk configuration may fail to set again. Please make sure thatevery target hard disks for dual disk configuration are physically formatted.
 Restore of backup image files have to be executed by disk.
 Restore of backup images of volumes configured as dynamic disk is not supported on bootenvironment. Launch RDR Utility to set dual disk configuration on disks configured as
dynamic disk on Windows and overwrite to restore them to the volumes configured on
dynamic disk.

13

ActiveImage Protector 2018 Update for Express5800/ft Server
 For more detailed operating procedures for physically formatting hard disks, if you use
Express5800/R320e, R320f, R320g, R320h, please refer to “Chapter 3” “3. SAS
Configuration” – “3.3 Physically Formatting Hard Disk Drive”.
 In the system restored from a backup image file, LUN number may not be assigned
beginning from 1, which does not cause any problem.
 If ft servers do not work properly due to dual-failure on dual-configured hardware, you
may not be able to execute restore process. For the operating procedures how to restore ft
servers hardware, please consult PP Support Service (Program Product Support Service),
NEC Corporation.
 Execution of Mount command in Utilities in Linux-based boot environment may not display
a list. If you get this problem, run mount command from the terminal.
Click [Open Terminal] in [Console] – [Utilities].
Run mount command.
# mount -t cifs //<ip address>/< shared folder name > /mnt -o user=<username>,password=<password>
In domain environment# mount -t cifs //<ip address >/< shared folder name > /mnt -o user=<username>,password=<password>,domain=<domain> When restored from a backup image, the disk number is assigned but different from theone before. After dual disk configuration by RDR utility, the disk number is assigned thesame as the slot number.
 If the drive letter is assigned in Windows but different from the one before, go to DiskManagement and please reassign the drive letter after restoring the system.

3-1 Restore system disk and data disk
This chapter contains descriptions about the operating procedures how to restore the systemdisk and data disk at the same time.
Please be aware that the data located on local disk should be entirely deleted.
You can use backup image files created by executing online or cold backup task.
1) Before starting restore process, the target hard disks to restore image files and to set dual
disk configuration after restore process have to be physically formatted, so that the data
14

ActiveImage Protector 2018 Update for Express5800/ft Server
located on the target hard disks have to be entirely purged.
2) Before starting Linux-based boot environment, please make sure that restore target disks
are installed in the slots of CPU/IO module 0.

Plug off the power cord from the power

outlet and remove hard disk from CPU/IO module 1.
3) Boot into boot environment by using ActiveImage Protector 2018 Update for Express5800/ft
Server boot environment media.
4) When the following boot menu is displayed, click [Select Language] and select [English].
Click [OK].

15

ActiveImage Protector 2018 Update for Express5800/ft Server5) Console is started with [Dashboard] window.

6) Selection of network shared folder for the destination to save backup image files requires
the location be mapped to save image files by selecting [Utilities] – [Mount (Network)]. The
following are the operating procedures for mapping a network shared folder.
7) Select [Mount (Network)] in [Utilities]. Networked computers are listed in [Networked
computers and Shared Folder].
If the target computer is not listed, please specify the IP address in [Add IP address] dialog
to manually include the target computer in the list of [Networked computers and sharedfolders].
8) Double-click the target computer and enter User Name and Password for authentication tobrowse the shared folder.
9) When the access to the shared folder is successfully authenticated, a list of network sharedfolders is displayed. Select a shared folder to mount (map) and click [Mount].

16

ActiveImage Protector 2018 Update for Express5800/ft Server10) The shared folder is mounted as “/mnt/NetVolume_<IP Address>_<shared folder name>”.
The network shared folder is now mounted (mapped).

11) Click [Recovery] – [Volume Recovery]. Select [Backup Destination] – [Host] – [Recovery
Point] and the image file to restore. Click [Next].

17

ActiveImage Protector 2018 Update for Express5800/ft Server12) Specify the restore target. Drag and drop the image including disk 0 to the target disk 0,
and the image including disk 1 to the target disk 1. Or, right-click the restore source andspecify the restore target.

13) Upon completion of specifying the restore target of the entire disks, click [Next].

18

ActiveImage Protector 2018 Update for Express5800/ft Server14) [Summary] page is displayed. Please review the settings for the restore source image fileand the target disk. Click [Done] to start restore task.

15) Restore task is started.

16) Upon completion of restore procedures, go to [Operation] - [Finish] - [Shut down] to shut
down the computer. As you are not allowed to eject the media, you can leave the media inthe media drive.
19

ActiveImage Protector 2018 Update for Express5800/ft Server17) Reinstall the disk to CPU/IO module 1 and plug in the power cord to the power outlet again.
18) Power on the computer.
If you use R320e/R320f model, select the default setting in the BIOS menu.
(BOOT Mode, XHCI Mode, OS Boot Monitoring)If you use R320g/R320h model, select the default setting in the BIOS menu.
(OS Boot Monitoring)
At this moment, eject ActiveImage Protector 2018 Update for Express5800/ft Server bootenvironment media.
19) Set Dual-Disk Configuration on System Disk again after booting up Windows system. Launch
RDR Utility and go to [PCI module 10] - [SCSI Enclosure] - [Slot 0] and monitor the statusof the disk in the right pane.
If the disk in [Slot 0] is in “Boot, Configured, Active, Imported” status, for Express5800/
R320e, R320f, R320g, R320h, please refer to [Chapter 1 Windows Installation] - [3.10 Set
Dual Disk Configuration] in Installation Guide (Windows Version) to set dual disk
configuration by using RDR utility. This is the end of restore operation and no further
operating procedures are required to take.
If the disk in [Slot 0] is in “Unconfigured” status, right-click [SCSI Enclosure] – [Slot 0],
then click [Create RDR Virtual Disk] in the context menu.

Click [Yes] to the message “To apply the changes, you may need to restart your computer.
Are you sure you want to proceed with the further process?”. Windows restarts following
the above message.

20

ActiveImage Protector 2018 Update for Express5800/ft Server20) When Windows starts up, go to [Disk Management]. If the disk in CPU I/O module 0 is GPTformatted, the target disk in CPU I/O module 1 for dual disk configuration needs to be GPTformatted.

21) Launch RDR Utility, go to [PCI module 11] - [SCSI Enclosure] and right-click on [Slot 0],
then click [Add Physical Disk to RDR Virtual Disk] in the context menu. You should get themessage “Normally completed.” Click [OK].
22) Go to [Logical Disk Information] and click [RDR Virtual Disk x]. Please make sure that
[Status] is [Resync XX%].

23) Now, set dual disk configuration on data disk. If you use Express5800/ R320e, R320f, R320g,
R320h, please refer to Installation Guide (for Windows) and take the procedures of [Chapter
1 Windows Installation] - [3.10 Set Dual Disk Configuration] to set dual disk configurationby using RDR utility.
Notes:


Depending on the server OS you use, when data disks are restored in boot environment,
the disks may be recognized as “Offline” on the restored Windows operating system. Go to[Server Manager] – [Storage Area] and toggle “Offline” status of appropriate disks to
21

ActiveImage Protector 2018 Update for Express5800/ft Server“Online”. As for the volumes on data disk, you need to set them to “Online” and reassign
the drive letters.

3-2 Restore system disk onlyThis chapter contains descriptions about the operating procedures how to restore the systemdisk only while the data are retained on the data disk.
You can use backup image files created by executing online or cold backup task.
If you need to keep the data in data disk instead of purging them and restore system disk alone,please delete dual disk configuration on data disk by using RDR utility on operating systembefore starting restore process by using this product. The following are the procedures to deletedual disk configuration, as an example for deleting dual disk configuration on data disks in Slot
1 and Slot 2.
1) Go to [Start] menu – [All Programs] - [RDR] – [RDR Utility] and start RDR utility.

22

ActiveImage Protector 2018 Update for Express5800/ft Server
2) Please make sure that the status of every physical disks on CPU/IO module 0 and module
1 indicates [Duplex].

3) Go to [Server Manager] – [Storage Area] on the operating system.
4) Please make sure that the status of data disks indicates as follows.

23

ActiveImage Protector 2018 Update for Express5800/ft Server5) Launch RDR Utility and go to [PCI module 11] - [SCSI Enclosure], right-click on [Slot 1],[Slot 2], then click on [Remove Physical Disk From RDR Virtual Disk] in the context menu.

6) In RDR Utility go to [PCI module 10] - [SCSI Enclosure], right-click [Slot 1], [Slot 2], thenclick [Delete RDR Configuration on Physical Disk] on the context menu.

24

ActiveImage Protector 2018 Update for Express5800/ft Server
7) Go to [Server Manager] – [Storage Area] and see if dual disk configuration is deleted andthe disk installed in CPU/IO module 1 is displayed as blank. Now, dual disk configuration isdeleted by using RDR utility.

8) Shut down operating system and remove data disks from Slot1 and Slot2 of CPU/IO module0.
9) Before starting restore process, the target hard disks (Slot 0 of CPU/IO Module 0 and Slot
0 of CPU/IO Module 1) to restore image files and to set dual disk configuration after restore
process have to be physically formatted and the data on the target hard disks should be
purged.
10) Before starting ActiveImage Protector 2018 Update for Express5800/ft Serverʼs bootenvironment, please make sure restore target disk is installed in the slot of CPU/IO module
0. Next, please plug off the power cord from the power outlet and remove hard disks from
CPU/IO module 1 and then start boot environment.
11) Boot up boot environment from ActiveImage Protector 2018 Update for Express5800/ft
Server product media.

25

ActiveImage Protector 2018 Update for Express5800/ft Server12) When the following menu dialog is displayed, click [Select Language] and select [English].
Click [OK].

13) Console is started with [Dashboard].

14) Selection of network shared folder for the destination to save backup image files requires
the location be mapped to save image files by selecting [Utilities] – [Mount (Network)]. The
following are the operating procedures for mapping a network shared folder.
15) Select [Mount (Network)] in [Utilities]. Networked computers are listed in [Networked
computers and Shared Folder].
If the target computer is not listed, please specify the IP address in [Add IP address] dialog
26

ActiveImage Protector 2018 Update for Express5800/ft Server
to manually include the target computer in the list of [Networked computers and sharedfolders].
16) Double-click the target computer and enter User Name and Password for authentication tobrowse the shared folder.
17) When the access to the shared folder is successfully authenticated, a list of network sharedfolders is displayed. Select a shared folder to mount (map) and click [Mount].
18) The shared folder is mounted as “/mnt/NetVolume_<IP Address>_<shared folder name>”.
The network shared folder is now mounted (mapped).

27

ActiveImage Protector 2018 Update for Express5800/ft Server19) Select [Recovery] – [Recovery Point]. Select [Backup Destination] – [Host] – [Recovery
Point] and the image file to restore. Click [Next].

20) Specify the restore target. Drag and drop the image including disk 0 to the target disk 0.
Or, right-click the restore source and specify the restore target.

28

ActiveImage Protector 2018 Update for Express5800/ft Server21) Upon completion of specifying the restore target of the entire disks, click [Next].

22) [Summary] page is displayed. Please review the settings for the restore source image fileand the target disk. Click [Done] to start restore task.

29

ActiveImage Protector 2018 Update for Express5800/ft Server23) Restore task is started.

24) Upon completion of restore procedures, go to [Operation] - [Finish] - [Shut down] to shut
down the computer. As you are not allowed to eject the media, you can leave the media inthe media drive.
25) Reinstall the removed disk to CPU/IO module 0. Then, reinstall the removed disk to CPU/IO
module 1 and plug in the power cord to the power outlet again.
26) Power on the computer.
If you use R320e/R320f model, select the default setting in the BIOS menu.
(BOOT Mode, XHCI Mode, OS Boot Monitoring)If you use R320g/R320h model, select the default setting in the BIOS menu.
(OS Boot Monitoring)
At this moment, eject ActiveImage Protector 2018 Update for Express5800/ft Serverʼs
product media.
27) Set dual-disk configuration on system disk again after booting up Windows system. Launch
RDR Utility and go to [PCI module 10] - [SCSI Enclosure Slot 0] and monitor the status of
the disk in the right pane.
If the disk in [Slot 0] is in “Boot, Configured, Active, Imported” status, for Express5800/
R320e, R320f, R320g, R320h, please refer to [Chapter 1 Windows Installation] - [3.10 Set
30

ActiveImage Protector 2018 Update for Express5800/ft Server
Dual Disk Configuration] in Installation Guide (Windows Version) to set dual disk
configuration by using RDR utility. This is the end of restore operation.
If the disk in [Slot 0] is in “Unconfigured” status, right-click [SCSI Enclosure] – [Slot 0],
then click on [Create RDR Virtual Disk] in the context menu.

Click [Yes] to the message “To apply the changes, you may need to restart your computer.
Are you sure you want to proceed with the further process?”. Windows restarts following
the above message.
28) When Windows starts up, go to [Disk Management]. If the disk in CPU I/O module 0 is GPTformatted, the target disk in CPU I/O module 1 needs to be GPT formatted.

29) Launch RDR Utility, go to [PCI module 11] - [SCSI Enclosure] and right-click on [Slot 0],
then click [Add Physical Disk to RDR Virtual Disk] in the context menu. You should get themessage “Normally completed.” Click [OK].

31

ActiveImage Protector 2018 Update for Express5800/ft Server30) Go to [Logical Disk Information] and click [RDR Virtual Disk x]. Please make sure that
[Status] is [Resync XX%].

31) Now, set dual disk configuration on data disk. Go to [Server Manager] – [Storage Area]
and toggle “Offline” status of appropriate disks to “Online”.

32ActiveImage Protector 2018 Update for Express5800/ft Server32) Launch RDR Utility, go to [PCI module 10] - [SCSI Enclosure] and make sure that the status
of [Slot 1] and [Slot 2] are “Simplex”.

Important-------------------------------------------------------------------------------------------If the status of the above disks shows “Online” instead of “Simplex”, please restart theoperating system. After 5 minutes from restart of the operating system, launch RDR Utility
and make sure that the status changes as shown above.
33) Launch RDR Utility and go to [PCI module 11] - [SCSI Enclosure]. Ensure that the status of
the physical disks in [Slot 1] and [Slot 2] is ”Online”.

Important-------------------------------------------------------------------------------------------If the status of the above disks shows “Simplex” instead of “Online”, the disk may be installed
in a wrong slot. Please make sure that the disk is installed in an appropriate slot and monitor
the status of the disk again after reinstallation.

33

ActiveImage Protector 2018 Update for Express5800/ft Server34) Launch RDR Utility, go to [PCI module 10] - [SCSI Enclosure], right-click on [Slot 1], [Slot2] and select [Create RDR Virtual Disk] in the context menu.

35) Go to [PCI module 11] - [SCSI Enclosure], right-click on [Slot 1], [Slot 2] and select [AddPhysical Disk To RDR Virtual Disk] in the context menu.

34

ActiveImage Protector 2018 Update for Express5800/ft Server36) Go to [Server Manager] – [Storage Area] and monitor the status of the data disk. Toggle“Offline” status of the disk to “Online”. If no drive letter is assigned or the assigned drive
letter is not appropriate, please assign a correct drive letter.

37) Please make sure that the status of every physical disks on RDR Utility indicates [Duplex].

35

ActiveImage Protector 2018 Update for Express5800/ft Server
Notes:


Depending on the server OS you use, and when data disks are restored in boot environment,
the disks may be recognized as “Offline” on the restored Windows operating system. Go to[Server Manager] – [Storage Area] and toggle “Offline” status of appropriate disks to“Online”. As for the volumes on data disk, you need to set them to “Online” and reassign
the drive letters.

＜For your reference＞


Q: After reinstallation of 【ft Server/Windows】 OS, the previously used data disks, when
installed again, were not duplexed.
A: Please visit <https://www.support.nec.co.jp/View.aspx?NoClear=on&id=3150108390>

3-3 Restore Data Disk Only
This chapter contains descriptions about the operating procedures how to restore the data disk only
while the data on the system disk are maintained.

You can use backup image files created by executing online or cold backup task.
If you need to keep the data in system disk instead of purging them and restore data disk alone,please execute hot restore task from AIP console on Windows.

Note:


While keeping dual disk configuration by RDR utility, run restore by volume task. If you
restore the entire disk, dual disk configuration by RDR utility is deleted.

In case of restoring to a new disk, please run restore task by using ActiveImage Protector
after setting dual disk configuration by using RDR utility.
36

ActiveImage Protector 2018 Update for Express5800/ft Server
1) Start ActiveImage Protector on Windows.
2) Select [Recovery] - [Volume Recovery]. Select a recovery point and click [Next].

3) [Restore Settings] page is displayed. The contents in the restore source image file aredisplayed in [Source Objects] in the upper pane, while the disk configuration of the current
system is displayed in [Target Settings] in the lower pane. Select a volume in [Source
Object] and drag and drop to the restore target volume or right-click the volume and selectthe restore target volume.

37

ActiveImage Protector 2018 Update for Express5800/ft Server
Please make sure that a volume is selected for restore. If you select to drag and drop theentire disk, dual disk configuration by RDR utility is deleted.

4) When the restore target is specified, the following window is displayed. Click [Next] button.

38

ActiveImage Protector 2018 Update for Express5800/ft Server5) [Summary] page is displayed. Please review the settings for the restore source image fileand the target disk to restore the image files. Click [Done] button to start restore task.

6) The progress bar indicates the progress of the executed restore task.
7) Upon completion of restore process, access the restored drive in Explorer and check thedata.
This is the end of restore operating procedures.

39

ActiveImage Protector 2018 Update for Express5800/ft ServerAppendix: Recovery using Windows PE-based boot environment
There are advantages and disadvantages of using Windows PE-based boot environment.
Advantages: The devices, unrecognized as a result of loading drivers on Windows PE, can berecognized. Full features are provided including Restore to a volume of reduced size.
Disadvantages: Windows ADK must be configured in the system. Windows PE-based bootenvironment needs to be built in a media.

Bare Metal Recovery of System Disk and Data Disk
1) Before execution of restore process, the data in the target hard disks to restore and dual
disk configuration should be entirely purged by executing physical format.
2) Before booting up Windows PE-based boot environment, please make sure that restore
target disks are set in the slots of CPU/IO module 0. Then, plug off the power cord from thepower outlet, remove hard disk from CPU/IO module 1 and start up boot environment.
3) Boot up boot environment from Windows PE-based boot environment media.
4) If you specified a network shared folder for the destination storage to save backup images,
please specify the IP address and assign a network drive by selecting [Utilities] – [Network
Config].

40

ActiveImage Protector 2018 Update for Express5800/ft Server5) Select [Recovery] - [Volume Recovery]. Select a recovery point and click [Next].

41

ActiveImage Protector 2018 Update for Express5800/ft Server[Restore Settings] page is displayed. The contents in the restore source image file aredisplayed in [Source Objects] in the upper pane, while the disk configuration of thecurrent system is displayed in [Target Settings] in the lower pane. Right-click the [Source
Objects] and select the restore target. Click [Next].

If you get the message saying “The restore target disk is larger than the backup source
disk. Do you want to restore the respective volumes in extended size in proportion to thedisk size?”, please click [Cancel] button.

42

ActiveImage Protector 2018 Update for Express5800/ft Server6) [Summary] page is displayed. Please review the settings for the restore source image fileand the target disk to restore the image files. Click [Done] button to start restore task.

7) The progress bar indicates the progress of the executed restore task.

43

ActiveImage Protector 2018 Update for Express5800/ft Server8) Upon completion of restore process, eject the boot environment media. Click [Operation] –[Finish] – [Shut down] to shut down the system.
9) Set the hard disk to CPU/IO module 1 and plug in the power cord to the power outlet.
10)

Power on the computer.
If you use R320e/R320f model, select the default setting in the BIOS menu.
(BOOT Mode, XHCI Mode, OS Boot Monitoring)If you use R320g/R320h model, select the default setting in the BIOS menu.
(OS Boot Monitoring)11)

Set dual disk configuration by using RDR utility again after Windows operating system isstarted. Launch RDR Utility and go to [PCI module 10] - [SCSI Enclosure] - [Slot 0] andmonitor the status of the disk in the right pane.
If the disk in [Slot 0] is in “Boot, Configured, Active, Imported” status, and if you use
Express5800/ R320e, R320f, R320g, R320h, model, please refer to [Chapter 1 Windows
Installation] - [3.10 Set Dual Disk Configuration] in Installation Guide (Windows Version)
to set dual disk configuration by using RDR utility. This is the end of restore operation andno further operating procedures are required to take.
If the disk in [Slot 0] is in “Unconfigured” status, right-click [SCSI Enclosure] – [Slot 0],
then click [Create RDR Virtual Disk] in the context menu.

12) Click [Yes] to the message “To apply the changes, you may need to restart your computer.
Are you sure you want to proceed with the further process?”. Windows restarts following
the above message.

44

ActiveImage Protector 2018 Update for Express5800/ft Server13) When Windows starts up, go to [Disk Management]. If the disk in CPU I/O module 0 is GPTformatted, the target disk in CPU I/O module 1 for dual disk configuration needs to be GPTformatted.

14) Launch RDR Utility, go to [PCI module 11] - [SCSI Enclosure] and right-click on [Slot 0],
then click [Add Physical Disk to RDR Virtual Disk] in the context menu. You should get themessage “Normally completed.” Click [OK].
15) Go to [Logical Disk Information] and click on [RDR Virtual Disk x]. Please make sure that
[Status] is [Resync XX%].

16) Now, set dual disk configuration on data disk. If you use Express5800/ R320e, R320f, R320g,
R320h, please refer to Installation Guide (for Windows) and take the procedures of [Chapter
1 Windows Installation] - [3.10 Set Dual Disk Configuration] to set dual disk configurationby using RDR utility.

45

ActiveImage Protector 2018 Update for Express5800/ft Server

Notes:


Depending on the server OS you use, and when data disks are restored in boot environment,
the disks may be recognized as “Offline” on the restored Windows operating system. Go to[Server Manager] – [Storage Area] and toggle “Offline” status of appropriate disks to“Online”. As for the volumes on data disk, you need to set them to “Online” and reassign
the drive letters.

46

ActiveImage Protector 2018 Update for Express5800/ft Server

Restore System Disk
If you need to keep the data in data disk instead of purging them and restore system disk alone,please delete dual disk configuration on data disk by using RDR utility on operating systembefore starting restore process by using this product. The following are the procedures to deletedual disk configuration, as an example for deleting dual disk configuration on data disks in Slot
1 and Slot 2.
1) Go to [Start] menu – [All Programs] - [RDR] – [RDR Utility] and start RDR utility.
2) Please make sure that the status of every physical disks on CPU/IO module 0 and module
1 indicates [Duplex].

3) Go to [Server Manager] – [Storage Area] on the operating system.

47

ActiveImage Protector 2018 Update for Express5800/ft Server
4) Please make sure that the status of data disks indicates as follows.

5) Launch RDR Utility and go to [PCI module 11] - [SCSI Enclosure], right-click on [Slot 1],[Slot 2], then click on [Remove Physical Disk From RDR Virtual Disk] in the context menu.

48

ActiveImage Protector 2018 Update for Express5800/ft Server6) In RDR Utility go to [PCI module 10] - [SCSI Enclosure], right-click [Slot 1], [Slot 2], thenclick [Delete RDR Configuration on Physical Disk] on the context menu.

7) Go to [Server Manager] – [Storage Area] and see if dual disk configuration is deleted andthe disk installed in CPU/IO module 1 is displayed as blank. Now, dual disk configuration isdeleted by using RDR utility.

8) Shut down operating system and remove data disks from Slot1 and Slot2 of CPU/IO module
0.

49ActiveImage Protector 2018 Update for Express5800/ft Server9) Before starting restore process, the target hard disks (Slot 0 of CPU/IO Module 0 and Slot
0 of CPU/IO Module 1) to restore image files and to set dual disk configuration after restore
process have to be physically formatted and the data on the target hard disks should be
purged.
10) Before starting Windows PE-based boot environment, please make sure restore target disk
is installed in the slot of CPU/IO module 0. Next, please plug off the power cord from thepower outlet and remove hard disks from CPU/IO module 1 and then start boot environment.
11) Boot up Windows PE-based boot environment from ActiveImage Protector 2018 Update for
Express5800/ft Server product media.
12) If network shared folder is specified for the destination to save backup image files, go to[Utilities] – [Network Config.], configure the settings for IP Address and assign a network
drive.

50

ActiveImage Protector 2018 Update for Express5800/ft Server12) Select [Recovery] - [Volume Recovery]. Select a recovery point and click [Next].

13) Select a volume in [Source Object] and drag and drop to the restore target volume or rightclick the volume and select the restore target volume.
Click [Next].

51

ActiveImage Protector 2018 Update for Express5800/ft Server14) [Summary] page is displayed. Please review the settings for the restore source image fileand the target disk to restore the image files. Click on [Done] button to start restore task.

15) The progress bar indicates the progress of the executed restore task.

16) Upon completion of restore process, eject the boot environment media. Click [Operation] –[Finish] – [Shut down] to shut down the system.

52

ActiveImage Protector 2018 Update for Express5800/ft Server17) Set the removed disk back to CPU/IO module 0. Also, set the removed disk back to CPU/IO
module 1 and plug in the power cord to the power outlet.
18) Power on the computer.
If you use R320e/R320f model, select the default setting in the BIOS menu.
(BOOT Mode, XHCI Mode, OS Boot Monitoring)If you use R320g/R320h model, select the default setting in the BIOS menu.
(OS Boot Monitoring)19) Set dual disk configuration by using RDR utility again after Windows operating system isstarted. Launch RDR Utility and go to [PCI module 10] - [SCSI Enclosure] - [Slot 0] andmonitor the status of the disk in the right pane.
If the disk in [Slot 0] is in “Boot, Configured, Active, Imported” status, and if you use
Express5800/ R320e, R320f, R320g, R320h, please refer to [Chapter 1 Windows Installation]- [3.10 Set Dual Disk Configuration] in Installation Guide (Windows Version) to set dual disk
configuration by using RDR utility. This is the end of restore operation and no further
operating procedures are required to take.
If the disk in [Slot 0] is in “Unconfigured” status, right-click [SCSI Enclosure] – [Slot 0],
then click [Create RDR Virtual Disk] in the context menu.

Click [Yes] to the message “To apply the changes, you may need to restart your computer.
Are you sure you want to proceed with the further process?”. Windows restarts following
the above message.

53

ActiveImage Protector 2018 Update for Express5800/ft Server21) When Windows starts up, go to [Disk Management]. If the disk in CPU I/O module 0 is GPTformatted, the target disk in CPU I/O module 1 needs to be GPT formatted.

22) Launch RDR Utility, go to [PCI module 11] - [SCSI Enclosure] and right-click on [Slot 0],
then click [Add Physical Disk to RDR Virtual Disk] in the context menu. You should get themessage “Normally completed.” Click [OK].
23) Go to [Logical Disk Information] and click on [RDR Virtual Disk x]. Please make sure that
[Status] is [Resync XX%].

54

ActiveImage Protector 2018 Update for Express5800/ft Server24) Now, set dual disk configuration on data disk. Go to [Server Manager] – [Storage Area]
and toggle “Offline” status of appropriate disks to “Online”.

25) Launch RDR Utility, go to [PCI module 10] - [SCSI Enclosure] and make sure that the status
of [Slot 1] and [Slot 2] are “Simplex”.

Important-------------------------------------------------------------------------------------------If the status of the above disks shows “Online” instead of “Simplex”, please restart theoperating system. After 5 minutes from restart of the operating system, launch RDR Utility
and make sure that the status changes as shown above.

55

ActiveImage Protector 2018 Update for Express5800/ft Server
26) Launch RDR Utility and go to [PCI module 11] - [SCSI Enclosure]. Ensure that the status of
the physical disks in [Slot 1] and [Slot 2] is ”Online”.

Important-------------------------------------------------------------------------------------------If the status of the above disks shows “Simplex” instead of “Online”, the disk may be installed
in a wrong slot. Please make sure that the disk is installed in an appropriate slot and monitor
the status of the disk again after reinstallation.
27) Launch RDR Utility, go to [PCI module 10] - [SCSI Enclosure], right-click on [Slot 1], [Slot2] and select [Create RDR Virtual Disk] in the context menu.

56

ActiveImage Protector 2018 Update for Express5800/ft Server28) Go to [PCI module 11] - [SCSI Enclosure], right-click [Slot 1], [Slot 2] and select [AddPhysical Disk To RDR Virtual Disk] in the context menu.

29) Go to [Server Manager] – [Storage Area] and monitor the status of the data disk. Toggle“Offline” status of the disk to “Online”. If no drive letter is assigned or the assigned drive
letter is not appropriate, please assign a correct drive letter.

57

ActiveImage Protector 2018 Update for Express5800/ft Server30) Please make sure that the status of every physical disks on RDR Utility indicates [Duplex]
and completed the synchronization.
Notes:


Depending on the server OS you use, and when data disks are restored in boot environment,
the disks may be recognized as “Offline” on the restored Windows operating system. Go to[Server Manager] – [Storage Area] and toggle “Offline” status of appropriate disks to“Online”. As for the volumes on data disk, you need to set them to “Online” and reassign
the drive letters.

＜For your reference＞



Q: After reinstallation of 【ft Server/Windows】 OS, the previously used data disks, when
installed again, were not duplexed.

A: Please visit: <https://www.support.nec.co.jp/View.aspx?NoClear=on&id=3150108390>

Actiphy, Co., Ltd.
8 Kanda-konʼyacho, Chiyoda-ku, Tokyo 101-0035, Japan58