Police

Fire Services

Japan Coast Guard(General incident / Accident)(Fire / Emergency)(Incident / Accident at sea)

110

119

118

Disaster Emergency
Message Dial

171

Emergency Handbook
for Foreign National Residents

Contact information for emergency and disaster safety services:

EnglishPhone numbers for city halls and town ofﬁces (Support only available in Japanese.)
Shimonoseki City TEL:083-231-9333

Mine City

TEL:0837-52-1110

Ube City

TEL:0836-34-8139

Shunan City

TEL:0834-22-8208

Yamaguchi City

TEL:083-934-2723

Sanyo-Onoda City

TEL:0836-82-1122

Hagi City

TEL:0838-25-3808

Suo-Oshima Town

TEL:0820-74-1000

Hofu City

TEL:0835-25-2115

Waki Town

TEL:0827-52-2136

Kudamatsu City

TEL:0833-45-1832

Kaminoseki Town

TEL:0820-62-0311

Iwakuni City

TEL:0827-29-5119

Tabuse Town

TEL:0820-52-5802

Hikari City

TEL:0833-72-1403

Hirao Town

TEL:0820-56-7111

Nagato City

TEL:0837-23-1111

Abu Town

TEL:08388-2-3110

Yanai City

TEL:0820-22-2111 (ext. 491)

This handbook should be placedin a readily accessible place
so it is available when needed.
Emergency Handbook for Foreign National Residents (Issued on July 2016)
Issued by: Yamaguchi Prefectural Government International Division
1-1 Takimachi, Yamaguchi City, Yamaguchi Prefecture
Phone: 083-933-2340 Fax: 083-933-2358 Email: a12900@pref.yamaguchi.lg.jp
Edited by Yamaguchi Prefecture Disaster Prevention & Crisis Management Section,
Yamaguchi International Exchange Association
Available in: Simple Japanese, English, Chinese, Korean, Tagalog and Vietnamese*Part of this handbook was created using a grant provided by the Council of Local Authorities for International Relations.

Yamaguchi Prefecture

Emergency Handbook
for Foreign National Residents
English1 Introduction
2 Earthquakes
Overview of earthquakes
Response during earthquakes
Earthquake Early Warning
Routine preparations

03

04
05
06
07

3 Heavy Rainfall, Flooding, Landslides
Heavy rainfall and ﬂooding
Landslides
Response during heavy rainfall, ﬂooding, landslides

4 Typhoons & Storm Surges
Typhoons
Storm surges
Response during typhoons and storm surges

08
09
09

1

Introduction

Introduction
Japan is susceptible to many types of disasters.
Even in Yamaguchi Prefecture, heavy rainfall causes
landslides and ﬂooding in local communities.
As a result, it is important to think about “Protecting
yourself for survival (self-preservation)” and“Protecting the community together (cooperation)”on a regular basis.
Carefully read this Emergency Handbook and makepreparations to respond in the event of an
emergency.
Disasters that previously occurredin Yamaguchi Prefecture

Disaster Safety Terminology

7 Emergency Information
8 Personal & Emergency
Contact Information

Heavy rainfall in 2013

Heavy rainfall in 2023

10
10
11
Hagi

Nagato

Mine

12
13
14

Heavy rainfall in 2014

Abu

Routine Preparations

6 Emergency &Heavy rainfall in 2013

Heavy rainfall in 2010

5 Evacuation Guide &Overview on evacuations
Evacuation shelters
Routine preparations

If a disaster occurs, it isimportant for everyone in thecommunity to help out one
another and work together.
Participate in local activities
regularly to help build acommunity network.

Yamaguchi
Waki

Shimonoseki
Ube
Sanyo-Onoda

Hofu

Heavy rainfall in 2018

Iwakuni

ShunanKudamatsu
Yanai

Hikari
TabuseSuo-Oshima

Hirao

16

Kaminoseki

18

22

Heavy rainfall in 2010

Typhoon No. 18 in 1999

Heavy rainfall in 2009

Earthquake in 200103

Emergency Handbook
for Foreign National Residents
English1 Introduction
2 Earthquakes
Overview of earthquakes
Response during earthquakes
Earthquake Early Warning
Routine preparations

03

04
05
06
07

3 Heavy Rainfall, Flooding, Landslides
Heavy rainfall and ﬂooding
Landslides
Response during heavy rainfall, ﬂooding, landslides

4 Typhoons & Storm Surges
Typhoons
Storm surges
Response during typhoons and storm surges

08
09
09

1

Introduction

Introduction
Japan is susceptible to many types of disasters.
Even in Yamaguchi Prefecture, heavy rainfall causes
landslides and ﬂooding in local communities.
As a result, it is important to think about “Protecting
yourself for survival (self-preservation)” and“Protecting the community together (cooperation)”on a regular basis.
Carefully read this Emergency Handbook and makepreparations to respond in the event of an
emergency.
Disasters that previously occurredin Yamaguchi Prefecture

Disaster Safety Terminology

7 Emergency Information
8 Personal & Emergency
Contact Information

Heavy rainfall in 2013

Heavy rainfall in 2023

10
10
11
Hagi

Nagato

Mine

12
13
14

Heavy rainfall in 2014

Abu

Routine Preparations

6 Emergency &Heavy rainfall in 2013

Heavy rainfall in 2010

5 Evacuation Guide &Overview on evacuations
Evacuation shelters
Routine preparations

If a disaster occurs, it isimportant for everyone in thecommunity to help out one
another and work together.
Participate in local activities
regularly to help build acommunity network.

Yamaguchi
Waki

Shimonoseki
Ube
Sanyo-Onoda

Hofu

Heavy rainfall in 2018

Iwakuni

ShunanKudamatsu
Yanai

Hikari
TabuseSuo-Oshima

Hirao

16

Kaminoseki

18

22

Heavy rainfall in 2010

Typhoon No. 18 in 1999

Heavy rainfall in 2009

Earthquake in 2001
03

2

Earthquakes

Earthquakes
じResponse during earthquakes

しん(地震: Jishin)
Overview of earthquakes

When at home

A wide area of the earth’s surface shakes, sometimes causing damage tostructures and injuring people.
It is unknown when and where an earthquake will occur.
degree of shaking on the earth’s surface is[Seismic intensity] The
expressed by “Seismic intensity (震度: Shindo).”
しん ど

Level 1

Only some people indoors, who are keeping
still, feel a slight shaking.

(Shindo 2)

Level 2Many people indoors, who are keeping still,feel a shaking.

Level 3

Most people indoors feel a shaking.

Level 4

Most people sleeping are awoken.
Hanging objects such as lights shake violently.

(Shindo 1)(Shindo 3)(Shindo 4)

Level 5-lower(Shindo 5 jyaku)

Level 5-upper(Shindo 5 kyō)

Many people ﬁnd it difﬁcult to walk without holding onto something.
Unstable furniture may fall over.

People ﬁnd it difﬁcult to stand.

Level 6-upper

People cannot stand and must crawl to
move.
Many old structures lean to one side orcollapse.

(Shindo 6 kyō)

Level 7

(Shindo 7)

Once the shaking calms down, turn off gas stove toprevent a ﬁre from occurring.
Open a door or window to maintain an access routebecause the door(s) may deform and no longer open.

When outside
Stay away from concrete-block walls, utility
poles, vending machines and structures.

When in a car
As soon as you feel a tremor, slowly reduce the speed andstop the car on the left side of the road.
Do not go outside of the car until the shaking subsides.
When evacuating, leave the key in the ignition,
turn off the engine and evacuate on foot.

When riding on public transportation (train or bus, etc.)

Level 6-lower(Shindo 6 jyaku)

04

Many people are frightened and try to holdonto something.
Dishes and books on shelves may fall.

Go under a strong table or desk to protect your body(protect your head).

People cannot move.
Some new structures may also lean to one side.

Hold tightly onto the hanging strap or handrail.
Remain calm and follow staff instructions.

When in a public facility or supermarket, etc.
Remain calm and follow staff instructions.
Check the evacuation route and proceed to evacuate.
05

2Earthquakes

Earthquakes
じResponse during earthquakes

しん(地震: Jishin)
Overview of earthquakes

When at home

A wide area of the earth’s surface shakes, sometimes causing damage tostructures and injuring people.
It is unknown when and where an earthquake will occur.
degree of shaking on the earth’s surface is[Seismic intensity] The
expressed by “Seismic intensity (震度: Shindo).”
しん ど

Level 1

Only some people indoors, who are keeping
still, feel a slight shaking.

(Shindo 2)

Level 2Many people indoors, who are keeping still,feel a shaking.

Level 3

Most people indoors feel a shaking.

Level 4

Most people sleeping are awoken.
Hanging objects such as lights shake violently.

(Shindo 1)(Shindo 3)(Shindo 4)

Level 5-lower(Shindo 5 jyaku)

Level 5-upper(Shindo 5 kyō)

Many people ﬁnd it difﬁcult to walk without holding onto something.
Unstable furniture may fall over.

People ﬁnd it difﬁcult to stand.

Level 6-upper

People cannot stand and must crawl to
move.
Many old structures lean to one side orcollapse.

(Shindo 6 kyō)

Level 7

(Shindo 7)

Once the shaking calms down, turn off gas stove toprevent a ﬁre from occurring.
Open a door or window to maintain an access routebecause the door(s) may deform and no longer open.

When outside
Stay away from concrete-block walls, utility
poles, vending machines and structures.

When in a car
As soon as you feel a tremor, slowly reduce the speed andstop the car on the left side of the road.
Do not go outside of the car until the shaking subsides.
When evacuating, leave the key in the ignition,
turn off the engine and evacuate on foot.

When riding on public transportation (train or bus, etc.)

Level 6-lower(Shindo 6 jyaku)

04

Many people are frightened and try to holdonto something.
Dishes and books on shelves may fall.

Go under a strong table or desk to protect your body(protect your head).

People cannot move.
Some new structures may also lean to one side.

Hold tightly onto the hanging strap or handrail.
Remain calm and follow staff instructions.

When in a public facility or supermarket, etc.
Remain calm and follow staff instructions.
Check the evacuation route and proceed to evacuate.
05

2Earthquakes

Earthquake Early Warning (緊急地震速報：Kinkyū jishin sokuhō)
きん きゅう じ しん そく ほう

きん きゅう じ しん そく ほう

If a strong earthquake seems imminent, the “Earthquake Early Warning (緊急地震速報:
Kinkyū jishin sokuhō)” will automatically be sent to the cellular phones of people in that area.
As soon as the “Earthquake Early Warning” is received, act quickly to protect yourself.

4G

Routine preparations
Set up furniture so that it does not fall
over if an earthquake occurs (do not
use tall furniture, set heavy objects inlow places and secure the furniture).

00:00

Earthquake Early Warning
20××/××/×× 00:00

Earthquake Early Warning
Strong shaking is expected
at ○○○○.
Stay calm and seek shelter
nearby.
(Japan Meteorological
Agency)“Magnitude (M)” and “Seismic intensity”

Tsunami (津波: Tsunami)

Magnitude (マグニチュード: Magunichūdo) (M): Amount of energy
released in an earthquake.
Seismic intensity (震度: Shindo): Degree ofshaking in an earthquake.

An extremely large wave may hit land immediately after anearthquake.
Multiple waves may continue to hit land
and move inland at a very fast speed.

Even in an earthquake with a small magnitude, if theearthquake’s epicenter is close to earth’s surface, theseverity of the shaking and the seismic intensity are high.
In contrast, in an earthquake with a large magnitude, if theearthquake’s epicenter is far from the earth’s surface, theseverity of the shaking and the seismic intensity are low.

[To protect yourself against a tsunami]

しんど●1/17/1995 Great Hanshin earthquake (Magnitude: 7.3, Seismic intensity (Shindo): 7)●3/11/2011 Great East Japan earthquake (Magnitude: 9.0, Seismic intensity (Shindo): 7)●4/16/2016 Kumamoto earthquakes (Magnitude: 7.3, Seismic intensity (Shindo): 7) (Source: Institute of Scientiﬁc Approaches for Fire & Disaster)

06

Keep slippers and a ﬂashlight by the
bed because windows may break or a
blackout may occur during anearthquake (earthquake preparations
before going to bed).

つ なみ●Immediately evacuate to high ground.
●Go to the roof of a tall structure whenpossible if there is no high ground close by.
●Do not go close to the coast or river until
the tsunami warning and advisory havebeen lifted.

07

2

Earthquakes

Earthquake Early Warning (緊急地震速報：Kinkyū jishin sokuhō)
きん きゅう じ しん そく ほう

きん きゅう じ しん そく ほう

If a strong earthquake seems imminent, the “Earthquake Early Warning (緊急地震速報:
Kinkyū jishin sokuhō)” will automatically be sent to the cellular phones of people in that area.
As soon as the “Earthquake Early Warning” is received, act quickly to protect yourself.

4G

Routine preparations
Set up furniture so that it does not fall
over if an earthquake occurs (do not
use tall furniture, set heavy objects inlow places and secure the furniture).

00:00

Earthquake Early Warning
20××/××/×× 00:00

Earthquake Early Warning
Strong shaking is expected
at ○○○○.
Stay calm and seek shelter
nearby.
(Japan Meteorological
Agency)“Magnitude (M)” and “Seismic intensity”

Tsunami (津波: Tsunami)

Magnitude (マグニチュード: Magunichūdo) (M): Amount of energy
released in an earthquake.
Seismic intensity (震度: Shindo): Degree ofshaking in an earthquake.

An extremely large wave may hit land immediately after anearthquake.
Multiple waves may continue to hit land
and move inland at a very fast speed.

Even in an earthquake with a small magnitude, if theearthquake’s epicenter is close to earth’s surface, theseverity of the shaking and the seismic intensity are high.
In contrast, in an earthquake with a large magnitude, if theearthquake’s epicenter is far from the earth’s surface, theseverity of the shaking and the seismic intensity are low.

[To protect yourself against a tsunami]

しんど●1/17/1995 Great Hanshin earthquake (Magnitude: 7.3, Seismic intensity (Shindo): 7)●3/11/2011 Great East Japan earthquake (Magnitude: 9.0, Seismic intensity (Shindo): 7)●4/16/2016 Kumamoto earthquakes (Magnitude: 7.3, Seismic intensity (Shindo): 7) (Source: Institute of Scientiﬁc Approaches for Fire & Disaster)

06

Keep slippers and a ﬂashlight by the
bed because windows may break or a
blackout may occur during anearthquake (earthquake preparations
before going to bed).

つ なみ●Immediately evacuate to high ground.
●Go to the roof of a tall structure whenpossible if there is no high ground close by.
●Do not go close to the coast or river until
the tsunami warning and advisory havebeen lifted.

07

3

Heavy Rainfall, Flooding, Landslides

Heavy Rainfall, Flooding, Landslides
おお あめ

こう ずい

ど

しゃ

さい

がい

(大雨・洪水・土砂災害: Ōame, Kōzui, Doshasaigai)

Landslides
After a lot of rain, water soaks into the ground and can cause landslides, where large
tracts of land and rocks on mountains or hillsides ﬂow down like a river.

Heavy rainfall and ﬂooding
Continuous rain over a long period, or
intense rain in a short period, can causerivers to overﬂow, levees to break androads and homes to ﬂood.
Heavy rainfall occurs frequently during the“Rainy season (梅雨: Tsuyu)” when springtransitions to summer.
つゆ[Intensity of rain]
Amount of rainfall
in 1 hour (mm)≥ 10 mm, < 20 mm≥ 20 mm, < 30 mm≥ 30 mm, < 50 mm

08

Forecast terminology
Slightly strong rain
つよあめ

Conditions(やや強い雨:Yaya tsuyoi ame)

Voices speaking indoors cannot be heard.

Strong rain

Get wet even with an umbrella.
Difﬁcult to see even with windshield wipers on high.

つよあめ(強い雨: Tsuyoi ame)

Heavy rain
はげRoads become like rivers.
Landslides tend to occur.

あめ(激しい雨:
Hageshii ame)

Extremely heavy rain
ひ じょう

はげ

あめ

≥ 50 mm, < 80 mm(非常に激しい雨:
Hijōni hageshii ame)

≥ 80 mm(猛烈な雨:
Mōretsu na ame)

Torrential rain
もう れつ

あめ

Driving a car is dangerous.
Easy for debris ﬂows to occur.
High risk of large scale disaster.

Debris ﬂows

Landslides

Earthﬂows

Large quantities of earth, rocks,
trees, and other debris ﬂow
downhill like a river.

Cliffs collapse and fall.

The ground moves, slides around,and collapses.

Response during heavy rainfall, ﬂooding, landslides
Do not go close to rivers.
Evacuate to a safe location (evacuation shelter, an acquaintance’s house, etc.)
quickly, before the situation becomes dangerous.
Go to the second ﬂoor or higher if the water outside has already risen to
your knees.
Move to a room on the side away from the hillside because a landslide canoccur during heavy rainfall.

09

3

Heavy Rainfall, Flooding, Landslides

Heavy Rainfall, Flooding, Landslides
おお あめ

こう ずい

ど

しゃ

さい

がい

(大雨・洪水・土砂災害: Ōame, Kōzui, Doshasaigai)

Landslides
After a lot of rain, water soaks into the ground and can cause landslides, where large
tracts of land and rocks on mountains or hillsides ﬂow down like a river.

Heavy rainfall and ﬂooding
Continuous rain over a long period, or
intense rain in a short period, can causerivers to overﬂow, levees to break androads and homes to ﬂood.
Heavy rainfall occurs frequently during the“Rainy season (梅雨: Tsuyu)” when springtransitions to summer.
つゆ[Intensity of rain]
Amount of rainfall
in 1 hour (mm)≥ 10 mm, < 20 mm≥ 20 mm, < 30 mm≥ 30 mm, < 50 mm

08

Forecast terminology
Slightly strong rain
つよあめ

Conditions(やや強い雨:Yaya tsuyoi ame)

Voices speaking indoors cannot be heard.

Strong rain

Get wet even with an umbrella.
Difﬁcult to see even with windshield wipers on high.

つよあめ(強い雨: Tsuyoi ame)

Heavy rain
はげRoads become like rivers.
Landslides tend to occur.

あめ(激しい雨:
Hageshii ame)

Extremely heavy rain
ひ じょう

はげ

あめ

≥ 50 mm, < 80 mm(非常に激しい雨:
Hijōni hageshii ame)

≥ 80 mm(猛烈な雨:
Mōretsu na ame)

Torrential rain
もう れつ

あめ

Driving a car is dangerous.
Easy for debris ﬂows to occur.
High risk of large scale disaster.

Debris ﬂows

Landslides

Earthﬂows

Large quantities of earth, rocks,
trees, and other debris ﬂow
downhill like a river.

Cliffs collapse and fall.

The ground moves, slides around,and collapses.

Response during heavy rainfall, ﬂooding, landslides
Do not go close to rivers.
Evacuate to a safe location (evacuation shelter, an acquaintance’s house, etc.)
quickly, before the situation becomes dangerous.
Go to the second ﬂoor or higher if the water outside has already risen to
your knees.
Move to a room on the side away from the hillside because a landslide canoccur during heavy rainfall.

09

4

Typhoons & Storm Surges

Response during typhoons and storm surges

Typhoons & Storm Surges
たい ふう

Before a typhoon

たか しお(台風・高潮: Taifū, Takashio)

Check the latest weather information collected bymeteorological observatories, reported on the TV, radio,
internet, etc.

Typhoons

Close windows and storm doors securely, and apply a ﬁlm sothat the window glass does not shatter and shoot out.

A typhoon is a cyclone made of nimbus clouds thatcan develop in the warm ocean off southern Japan.
Typhoons develop frequently and particularly fromsummer until fall (August to October). They arecharacterized by really strong winds and lots of rain.

Move clothes, bedding, etc., to the second ﬂoor if there is aﬂood risk.

[Wind speed]

Set aside some drinking water and put water into the bathtub
for daily living in the event that the water supply is cut off.

Average wind speed (m/s)≥ 10 m, < 15 m
≥ 15 m, < 20 m
≥ 20 m, < 25 m

Forecast terminology

Conditions

Slightly strong wind

It is difﬁcult to walk against the wind.
An umbrella cannot be opened.

つよ≥ 30 mかぜ(やや強い風:Yaya tsuyoi kaze)Strong wind
つよかぜ

(強い風: Tsuyoi kaze)

Extremely
strong wind
ひ じょう

≥ 25 m, < 30 m

Put outside objects inside the house so that they do not blow away.

つよかぜ(非常に強い風:Hijōni tsuyoi kaze)

Gale force wind
もう れつ

かぜ

(猛烈な風:
Mōretsu na kaze)

The electricity is likely to stop working, so have candles or
ﬂashlights and batteries prepared.
Make preparations ahead of time for items to take in theevent of an evacuation.

People cannot walk against the wind and somepeople fall over.
Storm doors and shutters shake.
People cannot keep standing without holding onto
something.
Driving a car is dangerous.
People cannot stay standing.
Activity outdoors is dangerous.
Concrete-block walls break apart.

Check the location of the evacuation shelter or temporary
evacuation site ahead of time.

During a typhoon
Make preparations inside a safe structure in the event of a
blackout, evacuation, or water supply cut-off (do not go
outside more than necessary).

Trees fall over.
Roofs are blown away and homes are destroyed.

Do not go close to the ocean or rivers.

Storm surges
During a typhoon, the sea level
rises and sometimes waves surge
onto the land where the waves
normally do not reach, causing
ﬂooding in structures and on roads.
10

Wind
Waves
Currents
Rise causedby atmospheric pressure

Suction causedby atmosphericpressure

Evacuate to a safe location (evacuation shelter, an
acquaintance’s house, etc.) quickly, before the situation
becomes dangerous.
Go to the second ﬂoor or higher if the water outside has
already risen to your knees.
Move to a room on the side away from the hillside because
a landslide can occur during heavy rainfall.

Sea level11

4

Typhoons & Storm Surges

Response during typhoons and storm surges

Typhoons & Storm Surges
たい ふう

Before a typhoon

たか しお(台風・高潮: Taifū, Takashio)

Check the latest weather information collected bymeteorological observatories, reported on the TV, radio,
internet, etc.

Typhoons

Close windows and storm doors securely, and apply a ﬁlm sothat the window glass does not shatter and shoot out.

A typhoon is a cyclone made of nimbus clouds thatcan develop in the warm ocean off southern Japan.
Typhoons develop frequently and particularly fromsummer until fall (August to October). They arecharacterized by really strong winds and lots of rain.

Move clothes, bedding, etc., to the second ﬂoor if there is aﬂood risk.

[Wind speed]

Set aside some drinking water and put water into the bathtub
for daily living in the event that the water supply is cut off.

Average wind speed (m/s)≥ 10 m, < 15 m
≥ 15 m, < 20 m
≥ 20 m, < 25 m

Forecast terminology

Conditions

Slightly strong wind

It is difﬁcult to walk against the wind.
An umbrella cannot be opened.

つよ≥ 30 mかぜ(やや強い風:Yaya tsuyoi kaze)Strong wind
つよかぜ

(強い風: Tsuyoi kaze)

Extremely
strong wind
ひ じょう

≥ 25 m, < 30 m

Put outside objects inside the house so that they do not blow away.

つよかぜ(非常に強い風:Hijōni tsuyoi kaze)

Gale force wind
もう れつ

かぜ

(猛烈な風:
Mōretsu na kaze)

The electricity is likely to stop working, so have candles or
ﬂashlights and batteries prepared.
Make preparations ahead of time for items to take in theevent of an evacuation.

People cannot walk against the wind and somepeople fall over.
Storm doors and shutters shake.
People cannot keep standing without holding onto
something.
Driving a car is dangerous.
People cannot stay standing.
Activity outdoors is dangerous.
Concrete-block walls break apart.

Check the location of the evacuation shelter or temporary
evacuation site ahead of time.

During a typhoon
Make preparations inside a safe structure in the event of a
blackout, evacuation, or water supply cut-off (do not go
outside more than necessary).

Trees fall over.
Roofs are blown away and homes are destroyed.

Do not go close to the ocean or rivers.

Storm surges
During a typhoon, the sea level
rises and sometimes waves surge
onto the land where the waves
normally do not reach, causing
ﬂooding in structures and on roads.
10

Wind
Waves
Currents
Rise causedby atmospheric pressure

Suction causedby atmosphericpressure

Evacuate to a safe location (evacuation shelter, an
acquaintance’s house, etc.) quickly, before the situation
becomes dangerous.
Go to the second ﬂoor or higher if the water outside has
already risen to your knees.
Move to a room on the side away from the hillside because
a landslide can occur during heavy rainfall.

Sea level115Evacuation Guide &Routine Preparations

Evacuation Guide &Routine Preparations
Overview on evacuations
Cities and towns issue evacuation information (emails
with emergency information, special vehicles announcing
emergency instructions, emergency broadcast system,etc.) to the residents if residents are at risk of being
injured during a disaster.

Description

けい かい

(

きんきゅう あん ぜん かく ほ

緊 急安全確保 : Kinkyū anzen kakuho

Emergency safety measures)●If it is too dangerous to evacuate on foot to an evacuation shelter, due toﬂooding or a storm, then take action according to the circumstances,such as evacuating to the top ﬂoors of your home or a structure close by,or moving to a room on the side away from the hillside.
ひ なん じょ[Evacuation terminology] *Let’s learn these important words!
警 戒レベル5 : Alert level 5

evacuate, make the decision yourself to evacuate early on.

Evacuation shelters (避難所: Hinanjo)

http://www.bousai.pref.yamaguchi.lg.jp/pub_web/portal-top/

Evacuation terminology●If you feel you are in danger, or if it will take a long time for you toYour life is in danger.
Take immediate action to save your life.

Shelters are available to everyone (including Japanese, foreign nationals
and tourists) free of charge.
Food, drinks, daily necessities, emergency information, sleeping
arrangements, etc., are provided.
Evacuation shelters are available to local residents for communal use.
Please follow the rules while living at the shelter.
Ask at city hall or the town ofﬁce where the evaculation shelters are, and checkbeforehand where the closest temporary evacuation sites to your own home are.

けい かい

警 戒レベル 4 : Alert level 4(

ひ なん しじ

避 難 指示 : Hinan shiji

Everyone should evacuate (seek shelter)
immediately. (Evacuation advisory))

Evacuation instruction

けい かい

警 戒レベル 3 : Alert level 3(

こう れい しゃ とう ひ なん

高齢者等避 難 : Kōreisha tō hinan

Evacuation of the elderly, etc.

)

Elderly people, disabled people, and other people
who need time to evacuate should evacuate(seek shelter).

Evacuate to a safe location, such as atemporary evacuation site or an evacuation
shelter (school or public building).

Hazard map
Evacuation shelter Evacuation site

Evacuate on foot and avoid using a car
when possible.
Do not use boots because they can slip off.
Use athletic shoes that are easy to walk in,and evacuate on foot.
12(ハザードマップ: Hazādo mappu)

This map identiﬁes areas that are at risk, the degreeof potential damage, evacuation shelters, etc.
The map is available at city hall or the town ofﬁce(customer service desk or website) to take home oras a reference. Conﬁrm ahead of time the area where
you live.

13

5

Evacuation Guide &Routine Preparations

Evacuation Guide &Routine Preparations
Overview on evacuations
Cities and towns issue evacuation information (emails
with emergency information, special vehicles announcing
emergency instructions, emergency broadcast system,etc.) to the residents if residents are at risk of being
injured during a disaster.

Description

けい かい

(

きんきゅう あん ぜん かく ほ

緊 急安全確保 : Kinkyū anzen kakuho

Emergency safety measures)●If it is too dangerous to evacuate on foot to an evacuation shelter, due toﬂooding or a storm, then take action according to the circumstances,such as evacuating to the top ﬂoors of your home or a structure close by,or moving to a room on the side away from the hillside.
ひ なん じょ[Evacuation terminology] *Let’s learn these important words!
警 戒レベル5 : Alert level 5

evacuate, make the decision yourself to evacuate early on.

Evacuation shelters (避難所: Hinanjo)

http://www.bousai.pref.yamaguchi.lg.jp/pub_web/portal-top/

Evacuation terminology●If you feel you are in danger, or if it will take a long time for you toYour life is in danger.
Take immediate action to save your life.

Shelters are available to everyone (including Japanese, foreign nationals
and tourists) free of charge.
Food, drinks, daily necessities, emergency information, sleeping
arrangements, etc., are provided.
Evacuation shelters are available to local residents for communal use.
Please follow the rules while living at the shelter.
Ask at city hall or the town ofﬁce where the evaculation shelters are, and checkbeforehand where the closest temporary evacuation sites to your own home are.

けい かい

警 戒レベル 4 : Alert level 4(

ひ なん しじ

避 難 指示 : Hinan shiji

Everyone should evacuate (seek shelter)
immediately. (Evacuation advisory))

Evacuation instruction

けい かい

警 戒レベル 3 : Alert level 3(

こう れい しゃ とう ひ なん

高齢者等避 難 : Kōreisha tō hinan

Evacuation of the elderly, etc.

)

Elderly people, disabled people, and other people
who need time to evacuate should evacuate(seek shelter).

Evacuate to a safe location, such as atemporary evacuation site or an evacuation
shelter (school or public building).

Hazard map
Evacuation shelter Evacuation site

Evacuate on foot and avoid using a car
when possible.
Do not use boots because they can slip off.
Use athletic shoes that are easy to walk in,and evacuate on foot.
12(ハザードマップ: Hazādo mappu)

This map identiﬁes areas that are at risk, the degreeof potential damage, evacuation shelters, etc.
The map is available at city hall or the town ofﬁce(customer service desk or website) to take home oras a reference. Conﬁrm ahead of time the area where
you live.

13

5

Evacuation Guide &Routine Preparations

Routine preparations
Each household should prepare supplies to live off for several days, because waterand food may be unavailable after a disaster occurs.
Emergency supplies can be purchased at supermarkets and home improvement
stores.

[Emergency stock supplies (Example of supplies to prepare
beforehand in the event of disaster)]Food supplies

Daily
necessities

Drinking water (3 days’ worth (3 liters daily per person))Cookies / Biscuits
Canned or vacuum-packed food
Instant ramen
Candy and chocolate
Water for daily living (Keep water in bathtub or plastic container, etc.)
Matches, candles and lighter
Clothing (outerwear and underwear)
Plastic wrap
Paper plates
Disposable chopsticks, spoons and forks
Plastic bags
Portable gas stove and cylinder cartridges

ater andIf your w getting old,food are ld buyuyou sho ents!
m
e
c
la
rep

14

[Emergency portable supplies (Example of supplies toprepare beforehand in the event of evacuation)]
Emergency
food ration

Drinking water
Cookies / Biscuits
Canned or vacuum-packed foodCandy and chocolate
Dietary supplements

Daily
necessities

Matches, candles and lighter
Plastic bags
Cellular phone and charger

Medical supplies

Prescribed medicine
Masks

Valuables

Cash
Passport
Residence Card
Individual Number Card
Bankbook and personal seal (inkan)
Driver’s license
Health insurance card
Spare glasses and contact lenses
Spare car and house keys

Evacuation
supplies

FlashlightRadio
Batteries
HelmetWhistleClothesOuterwear, underwear and socks
Long sleeve shirt and long pants
Cotton work gloves
Towel

Other

Baby products (powdered milk, diapers, etc.)
Female products (sanitary products, etc.)
Elderly products (disposable adult diapers, medicine, etc.)
15

5Evacuation Guide &Routine Preparations

Routine preparations
Each household should prepare supplies to live off for several days, because waterand food may be unavailable after a disaster occurs.
Emergency supplies can be purchased at supermarkets and home improvement
stores.

[Emergency stock supplies (Example of supplies to prepare
beforehand in the event of disaster)]Food supplies

Daily
necessities

Drinking water (3 days’ worth (3 liters daily per person))Cookies / Biscuits
Canned or vacuum-packed food
Instant ramen
Candy and chocolate
Water for daily living (Keep water in bathtub or plastic container, etc.)
Matches, candles and lighter
Clothing (outerwear and underwear)
Plastic wrap
Paper plates
Disposable chopsticks, spoons and forks
Plastic bags
Portable gas stove and cylinder cartridges

ater andIf your w getting old,food are ld buyuyou sho ents!
m
e
c
la
rep

14

[Emergency portable supplies (Example of supplies toprepare beforehand in the event of evacuation)]
Emergency
food ration

Drinking water
Cookies / Biscuits
Canned or vacuum-packed foodCandy and chocolate
Dietary supplements

Daily
necessities

Matches, candles and lighter
Plastic bags
Cellular phone and charger

Medical supplies

Prescribed medicine
Masks

Valuables

Cash
Passport
Residence Card
Individual Number Card
Bankbook and personal seal (inkan)
Driver’s license
Health insurance card
Spare glasses and contact lenses
Spare car and house keys

Evacuation
supplies

FlashlightRadio
Batteries
HelmetWhistleClothesOuterwear, underwear and socks
Long sleeve shirt and long pants
Cotton work gloves
Towel

Other

Baby products (powdered milk, diapers, etc.)
Female products (sanitary products, etc.)
Elderly products (disposable adult diapers, medicine, etc.)
156Disaster Safety Terminology

Emergency &Disaster Safety Terminology
Remember these disaster-related words in the case of an emergency.

[Typhoon and heavy rainfall]
たいふう

台風: Taifū

きょうふう

強風: Kyōfū
ぼうふう

暴風: Bōfū
ふうそく

風速
（m/s）
: Fūsoku (m/s)[Evacuation information]
ひ なん

避難する: Hinan suru
ひ なんじょ

ひ なん ばしょ

避難所・避難場所: Hinanjo / Hinan basho
ちゅうい

注意する: Chūi suru

けいかい

警戒する: Keikai suru
こうれいしゃとう ひ なん

高齢者等避難: Kōreisha tō hinan
ひ なん し じ

避難指示: Hinan shiji
ちゅうい ほう

注意報: Chūihō

けいほう

警報: Keihō
とくべつけいほう

特別警報: Tokubetsu keihō

たつまき

竜巻: Tatsumaki

Evacuate
Evacuation shelter / Temporary evacuation site
Watch out
Issue warning
Evacuation of the elderly, etc.
Evacuation order
Advisoryは ろう

波浪: Harō
たかなみ

高波: Takanami

たかしお

高潮: Takashio

おおあめ

大雨: Ōame
ごう う

か せん

ぞうすい

か せん

はんらん

（河川の）
増水: (Kasen no) Zōsui（河川の）氾濫: (Kasen no) Hanran
こうずい

洪水: Kōzui

Special warning（家屋の）浸水: (Kaoku no) Shinsui

か おく

しんすい

ど しゃくず

がけくず

土砂崩れ・崖崩れ: Doshakuzure / Gakekuzure

じ しん

地震: Jishin
しん ど

震度: Shindo
よ しん

余震: Yoshin
きんきゅうじ しん そくほう

緊急地震速報: Kinkyū jishin sokuhō

しんげん ち震源地: Shingenchi
つ なみ

津波: Tsunami
たかだい

高台: Takadai
か さい

か じ

火災・火事: Kasai / Kaji
げん し りょくはつでんしょ

原子力発電所: Genshiryoku hatsudensho
か おく

とう かい

（家屋の）
倒壊: (kaoku no) Tōkai
ていでん

停電: Teiden

だんすい

断水: Dansui

Earthquake[Other]Seismic intensity

行方不明: Yukue fumei

Aftershock
Earthquake Early Warning

ゆく え ふ めい

あん ぴ かくにん

安否確認: Anpi kakunin
ひ さい

被災する: Hisai suru
ひ さいしゃEpicenter

被災者: Hisaisha

Tsunami

非常食: Hijōshoku

High ground
Fire
Nuclear power plant(House) collapse
Blackout
Water supply cut-off

ひ じょうしょくただ

炊き出し: Takidashi
はいきゅう

配給: Haikyū

きゅうすいしゃ

給水車: Kyūsuisha

ふっきゅう

復旧する: Fukkyū suru
ふ つう

不通: Futsū
う かい

迂回する: Ukai suru
つうこう ど通行止め: Tsūkōdome
うんきゅう

運休: Unkyū

16Strong wind
Violent windWind speed (m/s)
TornadoOcean wave
High wave
Storm surge
Heavy rainfall
Rainstorm

豪雨: Gōu

Warning[Earthquake and tsunami]

Typhoon(River) rising(River) overﬂow
Flood(House) ﬂooding
Landslide(Person) missing
Safety conﬁrmation
Stricken by disaster
Disaster victim
Emergency foodEmergency soup kitchen
Rationing
Water truck
Recover
No service communication
DetourClosed to trafﬁc
Suspension of operation
17

6

Disaster Safety Terminology

Emergency &Disaster Safety Terminology
Remember these disaster-related words in the case of an emergency.

[Typhoon and heavy rainfall]
たいふう

台風: Taifū

きょうふう

強風: Kyōfū
ぼうふう

暴風: Bōfū
ふうそく

風速
（m/s）
: Fūsoku (m/s)[Evacuation information]
ひ なん

避難する: Hinan suru
ひ なんじょ

ひ なん ばしょ

避難所・避難場所: Hinanjo / Hinan basho
ちゅうい

注意する: Chūi suru

けいかい

警戒する: Keikai suru
こうれいしゃとう ひ なん

高齢者等避難: Kōreisha tō hinan
ひ なん し じ

避難指示: Hinan shiji
ちゅうい ほう

注意報: Chūihō

けいほう

警報: Keihō
とくべつけいほう

特別警報: Tokubetsu keihō

たつまき

竜巻: Tatsumaki

Evacuate
Evacuation shelter / Temporary evacuation site
Watch out
Issue warning
Evacuation of the elderly, etc.
Evacuation order
Advisoryは ろう

波浪: Harō
たかなみ

高波: Takanami

たかしお

高潮: Takashio

おおあめ

大雨: Ōame
ごう う

か せん

ぞうすい

か せん

はんらん

（河川の）
増水: (Kasen no) Zōsui（河川の）氾濫: (Kasen no) Hanran
こうずい

洪水: Kōzui

Special warning（家屋の）浸水: (Kaoku no) Shinsui

か おく

しんすい

ど しゃくず

がけくず

土砂崩れ・崖崩れ: Doshakuzure / Gakekuzure

じ しん

地震: Jishin
しん ど

震度: Shindo
よ しん

余震: Yoshin
きんきゅうじ しん そくほう

緊急地震速報: Kinkyū jishin sokuhō

しんげん ち震源地: Shingenchi
つ なみ

津波: Tsunami
たかだい

高台: Takadai
か さい

か じ

火災・火事: Kasai / Kaji
げん し りょくはつでんしょ

原子力発電所: Genshiryoku hatsudensho
か おく

とう かい

（家屋の）
倒壊: (kaoku no) Tōkai
ていでん

停電: Teiden

だんすい

断水: Dansui

Earthquake[Other]Seismic intensity

行方不明: Yukue fumei

Aftershock
Earthquake Early Warning

ゆく え ふ めい

あん ぴ かくにん

安否確認: Anpi kakunin
ひ さい

被災する: Hisai suru
ひ さいしゃEpicenter

被災者: Hisaisha

Tsunami

非常食: Hijōshoku

High ground
Fire
Nuclear power plant(House) collapse
Blackout
Water supply cut-off

ひ じょうしょくただ

炊き出し: Takidashi
はいきゅう

配給: Haikyū

きゅうすいしゃ

給水車: Kyūsuisha

ふっきゅう

復旧する: Fukkyū suru
ふ つう

不通: Futsū
う かい

迂回する: Ukai suru
つうこう ど通行止め: Tsūkōdome
うんきゅう

運休: Unkyū

16Strong wind
Violent windWind speed (m/s)
TornadoOcean wave
High wave
Storm surge
Heavy rainfall
Rainstorm

豪雨: Gōu

Warning[Earthquake and tsunami]

Typhoon(River) rising(River) overﬂow
Flood(House) ﬂooding
Landslide(Person) missing
Safety conﬁrmation
Stricken by disaster
Disaster victim
Emergency foodEmergency soup kitchen
Rationing
Water truck
Recover
No service communication
DetourClosed to trafﬁc
Suspension of operation
17

7
Emergency Information
Get the most current and accurate information via the TV, radio, internet, etc.

Japanese only
Emergency emails issued by cities and towns: Each city and town
If you register, you can receive emergency information via email.
*Make inquiries at your city hall or town ofﬁce for registration and service information.

Emergency information

Available in multiple languages
Bousai Yamaguchi
This website provides information on evacuation and other disaster-related
topics for Yamaguchi Prefecture.
http://www.bousai.pref.yamaguchi.lg.jp/pub_web/portal-top/

Japan Meteorological Agency
Infomation on earthquakes, heavy rainfall, typhoons, etc., is available inmultiple languages.
https://www.jma.go.jp/jma/kokusai/multi.html

Emergency alert emails: Cellular phone companies
Cellular phone company services provide emergency information for local communities
automatically sent out via email.
*As soon as an emergency alert email is received, act quickly to protect yourself.

Yamaguchi public works disaster prevention information system
Information on the amount of rainfall, the water level of the rivers, landslides, etc., isavailable for Yamaguchi Prefecture.
https://y-bousai.pref.yamaguchi.lg.jp/ (for PCs)
http://y-bousai.pref.yamaguchi.lg.jp/k/ (for cellular phones)
https://y-bousai.pref.yamaguchi.lg.jp/sp/ (for smartphones)
For cellular phones
For smartphones*Users can register under “Yamaguchi Prefecture emergency email alert.”
After registering, users will receive emails with weather information for Yamaguchi Prefecture.

Yamaguchi Prefecture road information – Actual road images available on navi

Guidebook on Living and Working (Immigration Services Agency)
Information that is helpful for residents living in Japan is available in multiple
languages.
https://www.moj.go.jp/isa/guidebook_all.html
Community Hearty Konandai
Multilingual Medical Questionnaire (International(NPO) / Kanagawa International Foundation)

Interview sheets can be downloaded in multiple languages and used when visiting
the hospital.
https://www.kifjp.org/medical/“Safety Tips” (Japan Tourism Agency) App sending information to international travelers
This application provides emergency
disaster information in multiple
languages for international travelers.
For tablets and smartphones

Images of road conditions in Yamaguchi Prefecture are provided.
http://road.pref.yamaguchi.jp/gmap/
Android version

18

iOS version

19

7
Emergency Information
Get the most current and accurate information via the TV, radio, internet, etc.

Japanese only
Emergency emails issued by cities and towns: Each city and town
If you register, you can receive emergency information via email.
*Make inquiries at your city hall or town ofﬁce for registration and service information.

Emergency information

Available in multiple languages
Bousai Yamaguchi
This website provides information on evacuation and other disaster-related
topics for Yamaguchi Prefecture.
http://www.bousai.pref.yamaguchi.lg.jp/pub_web/portal-top/

Japan Meteorological Agency
Infomation on earthquakes, heavy rainfall, typhoons, etc., is available inmultiple languages.
https://www.jma.go.jp/jma/kokusai/multi.html

Emergency alert emails: Cellular phone companies
Cellular phone company services provide emergency information for local communities
automatically sent out via email.
*As soon as an emergency alert email is received, act quickly to protect yourself.

Yamaguchi public works disaster prevention information system
Information on the amount of rainfall, the water level of the rivers, landslides, etc., isavailable for Yamaguchi Prefecture.
https://y-bousai.pref.yamaguchi.lg.jp/ (for PCs)
http://y-bousai.pref.yamaguchi.lg.jp/k/ (for cellular phones)
https://y-bousai.pref.yamaguchi.lg.jp/sp/ (for smartphones)
For cellular phones
For smartphones*Users can register under “Yamaguchi Prefecture emergency email alert.”
After registering, users will receive emails with weather information for Yamaguchi Prefecture.

Yamaguchi Prefecture road information – Actual road images available on navi

Guidebook on Living and Working (Immigration Services Agency)
Information that is helpful for residents living in Japan is available in multiple
languages.
https://www.moj.go.jp/isa/guidebook_all.html
Community Hearty Konandai
Multilingual Medical Questionnaire (International(NPO) / Kanagawa International Foundation)

Interview sheets can be downloaded in multiple languages and used when visiting
the hospital.
https://www.kifjp.org/medical/“Safety Tips” (Japan Tourism Agency) App sending information to international travelers
This application provides emergency
disaster information in multiple
languages for international travelers.
For tablets and smartphones

Images of road conditions in Yamaguchi Prefecture are provided.
http://road.pref.yamaguchi.jp/gmap/
Android version

18

iOS version

19

7

Emergency information

Safety conﬁrmation
When a large scale disaster occurs, it is difﬁcult to get through on telephones.
Use the “Disaster Message Board (災害用伝言板: Saigai yo dengon ban)” or “Disaster
Emergency Message Dial (災害用伝言ダイヤル: Saigai yo dengon daiyaru)” (free service) totell family and friends that you are safe or to conﬁrm if family or friends are safe.
さい がい よう でん ごん ばん

さい がい よう でん ごん▶Disaster Message Board on cellular phones (Japanese / English)
Users can leave and read text messages from their cellular phones. Messages can be accessedfrom all over the world.

Disaster-strickenarea

Register●Cellular phones●Smartphones
etc.

●Cellular phones●Smartphones●PCs, etc.

[NTT Docomo] http://dengon.docomo.ne.jp/top.cgi[KDDI (au)]

http://dengon.ezweb.ne.jp/[SoftBank]

http://dengon.softbank.ne.jp/

Users can leave and listen to voice messages from a telephone
How to record❶Dial “171”❷Enter “1”❸Enter your landline number (×××-××××-××××)❹Enter “1”❺Record a message❻Enter “9” to exit

How to playConﬁrmDisaster Message
Board Center▶Disaster Emergency Message Dial (171)(Voice guidance only available in Japanese)❶Dial “171”❷Enter “2”❸Enter the landline phone number of the other party(×××-××××-××××)❹Enter “1”❺Listen to the message

MEMO▶Disaster Message Board on the Internet(Japanese, English, Chinese and Korean)[NTT East / NTT West] https://www.web171.jp

Users can try out the “Disaster Message Board” and “Disaster Emergency
Message Dial” service for free every month on the 1st and 15th, January 1st
to 3rd, January 15th to 21st, and August 30th to September 5th.
20

21

7

Emergency information

Safety conﬁrmation
When a large scale disaster occurs, it is difﬁcult to get through on telephones.
Use the “Disaster Message Board (災害用伝言板: Saigai yo dengon ban)” or “Disaster
Emergency Message Dial (災害用伝言ダイヤル: Saigai yo dengon daiyaru)” (free service) totell family and friends that you are safe or to conﬁrm if family or friends are safe.
さい がい よう でん ごん ばん

さい がい よう でん ごん▶Disaster Message Board on cellular phones (Japanese / English)
Users can leave and read text messages from their cellular phones. Messages can be accessedfrom all over the world.

Disaster-strickenarea

Register●Cellular phones●Smartphones
etc.

●Cellular phones●Smartphones●PCs, etc.

[NTT Docomo] http://dengon.docomo.ne.jp/top.cgi[KDDI (au)]

http://dengon.ezweb.ne.jp/[SoftBank]

http://dengon.softbank.ne.jp/

Users can leave and listen to voice messages from a telephone
How to record❶Dial “171”❷Enter “1”❸Enter your landline number (×××-××××-××××)❹Enter “1”❺Record a message❻Enter “9” to exit

How to playConﬁrmDisaster Message
Board Center▶Disaster Emergency Message Dial (171)(Voice guidance only available in Japanese)❶Dial “171”❷Enter “2”❸Enter the landline phone number of the other party(×××-××××-××××)❹Enter “1”❺Listen to the message

MEMO▶Disaster Message Board on the Internet(Japanese, English, Chinese and Korean)[NTT East / NTT West] https://www.web171.jp

Users can try out the “Disaster Message Board” and “Disaster Emergency
Message Dial” service for free every month on the 1st and 15th, January 1st
to 3rd, January 15th to 21st, and August 30th to September 5th.
20

21

8

Personal &Emergency Contact Information

Personal & Emergency Contact Information[Emergency contact information]
Emergency contact in Japan

Name

Phone
number[Personal information]

Emergency contact overseas

Name

Phone
numberName[Contact information]

Address in Japan
Blood type

Phone number
Birthdate
Passport number
Residence card number

Phone
numberCompany / School
Prescribed medicine

Embassy / Consulate

Phone number

City hall / Town ofﬁce

Phone number

Status of Residence

Phone number

Gas

Phone number

Electricity

Phone number

Water

Phone number

Other

Phone number

Allergies / Medical conditions

Phone number
Phone number[Family and friends]
Name

Phone number

Phone number

Company / School name Company / School phone number
Phone number[Evacuation shelter, Temporary evacuation site]
Local evacuation shelter,
Temporary evacuation site

Family meeting place
22

23

8

Personal &Emergency Contact Information

Personal & Emergency Contact Information[Emergency contact information]
Emergency contact in Japan

Name

Phone
number[Personal information]

Emergency contact overseas

Name

Phone
numberName[Contact information]

Address in Japan
Blood type

Phone number
Birthdate
Passport number
Residence card number

Phone
numberCompany / School
Prescribed medicine

Embassy / Consulate

Phone number

City hall / Town ofﬁce

Phone number

Status of Residence

Phone number

Gas

Phone number

Electricity

Phone number

Water

Phone number

Other

Phone number

Allergies / Medical conditions

Phone number
Phone number[Family and friends]
Name

Phone number

Phone number

Company / School name Company / School phone number
Phone number[Evacuation shelter, Temporary evacuation site]
Local evacuation shelter,
Temporary evacuation site

Family meeting place
22

23

Police

Fire Services

Japan Coast Guard(General incident / Accident)(Fire / Emergency)(Incident / Accident at sea)

110

119

118

Disaster Emergency
Message Dial

171

Emergency Handbook
for Foreign National Residents

Contact information for emergency and disaster safety services:

EnglishPhone numbers for city halls and town ofﬁces (Support only available in Japanese.)
Shimonoseki City TEL:083-231-9333

Mine City

TEL:0837-52-1110

Ube City

TEL:0836-34-8139

Shunan City

TEL:0834-22-8208

Yamaguchi City

TEL:083-934-2723

Sanyo-Onoda City

TEL:0836-82-1122

Hagi City

TEL:0838-25-3808

Suo-Oshima Town

TEL:0820-74-1000

Hofu City

TEL:0835-25-2115

Waki Town

TEL:0827-52-2136

Kudamatsu City

TEL:0833-45-1832

Kaminoseki Town

TEL:0820-62-0311

Iwakuni City

TEL:0827-29-5119

Tabuse Town

TEL:0820-52-5802

Hikari City

TEL:0833-72-1403

Hirao Town

TEL:0820-56-7111

Nagato City

TEL:0837-23-1111

Abu Town

TEL:08388-2-3110

Yanai City

TEL:0820-22-2111 (ext. 491)

This handbook should be placedin a readily accessible place
so it is available when needed.
Emergency Handbook for Foreign National Residents (Issued on July 2016)
Issued by: Yamaguchi Prefectural Government International Division
1-1 Takimachi, Yamaguchi City, Yamaguchi Prefecture
Phone: 083-933-2340 Fax: 083-933-2358 Email: a12900@pref.yamaguchi.lg.jp
Edited by Yamaguchi Prefecture Disaster Prevention & Crisis Management Section,
Yamaguchi International Exchange Association
Available in: Simple Japanese, English, Chinese, Korean, Tagalog and Vietnamese*Part of this handbook was created using a grant provided by the Council of Local Authorities for International Relations.

Yamaguchi Prefecture