Orange Business Services:Enabling a digital, globally connected business world
Orange Business Services is the B2B branch of the Orange
Group, which serves enterprises across six continents. It is not
only an infrastructure operator, but also a technology
integrator and a value-added service provider. Our ambition isto help companies transform their businesses, leveraging
digital technology to serve their teams, their projects andtheir customers. Thanks to the commitment and expertiseof our 25,000 people, we deliver unmatched strategic
advice for companies from all sectors, from the solution
design to their secure rollout.

Data: the second wave of digital transformation
Nine out of ten leaders of large businesses believe that data is now a fully-fledged production
factor. Today, more than 58% of businesses worldwide have planned to invest in the field ofdata management.
The digital transformation story continues, evolving toward a more data-centric story. The
number of devices keeps increasing: machines, computers, phones, cars… all theseconnected objects are generating an ocean of information, of data being recorded in real time.
For our customers, this means increasing opportunities, but also an increasing combination ofchallenges to solve simultaneously.
In this complex and interconnected “journey” or data lifecycle – from exploration to analysis –everyone is focusing on how to turn their ocean of data into knowledge that produces
actionable business outcomes.
As a “carrier-grade integrator”, we excel at integrating both solutions and technologies,
orchestrating data at every step, to maximize its value in a secure way. Data is a key
competitive differentiator, and Orange Business Services has the expertise and services to help
enterprises along the entire data journey.

The End-to-End Data Journey
Orange can help businesses with their data journey through all stages from exploration toanalysis through the following six steps designed to help companies become more “datadriven.”
1. CollectSome 2.5 trillion bytes of data are generated every
Orange Business Services
day, and businesses need to capture relevant data
manages 16 million objects.
from this immense volume. As a key player in theIoT market, Orange Business Services provides arange of different solutions for data collection to achieve this. With 16 million objects managed
by Orange Business Services today, we can oversee the connected devices directly or
integrate with third parties where required.
2G, 4G, LoRa, 4G LTEM… Orange Business Services supports all the IoT networks and has
built an ecosystem of best-in class partners to match the right networks to the right sensors or
modules to collect the data.
IoT presents opportunities in all business sectors, and Orange Business Services hasdeveloped particular vertical expertise in:Automotive, through the acquisition of OCEAN in 2015, which strengthened the position ofOrange Business Services in the vehicle fleet management segment and made it a newleader in France and across Europe with over 120,000 vehicles managed;
Smart Cities and territories, with the creation of the smart cities program in 2011 to support
the digital transformation of cities and regions;
Industry and manufacturing, with its teams of experts to address the challenges of Industry
4.0 and digital factories and plants;
Daily life including smart home, healthcare and well-being via the health entity Orange
Healthcare

2. Transport
With a strong heritage as a network operator,
Orange Business Services operates fixed, mobileand virtual networks, all incorporating strong
security components right from the initial designphase. Companies have a wide range of different
options to transport their data to and from theirdevices in the field.

Around 40,000 employees atOrange Group are dedicated to
networks and manage themworldwide.

Orange Business Services offers its connectivity services in 220 countries and regions.
Whatever the business type (SME or large enterprise, single or multi-site, national or global),Orange Business Services offers high-performance, secure networks, 24h/7/365, with 99.88%,
availability, which makes it one of the most reliable network providers in the world.

We are continually developing our networks to anticipate the changing needs of businesses,
especially as one of the leading players in the SD-WAN market.
We offer a global SD-WAN solution that is a fully automated, intelligent network with ondemand virtualized services, centrally orchestrated for end-to-end performance and control.
This provides companies with a flexible and agile way to adapt the enterprise network to userneeds, and is a future-proof solution completely integrated in our SDN architecture.

3. Store and process
Orange Business Services helps companies
retain and manage their data with a range ofprocessing and storage solutions through its
cloud computing offers. On average,enterprises rely on five different cloudproviders, 81% of which operate in a multicloud environment.

3,500 cloud customers worldwide,
including organizations withmassive storage requirements,
such as the European Space
Agency.

To support these companies manage this diversity, Orange Business Services has chosen tobe agnostic in its choice of cloud technologies. This positions Orange Business Services as anintegrator that can orchestrate and leverage various applications, critical or not, in an end-toend, multi-cloud environment, be it public or private cloud. Following the acquisition ofBasefarm in August 2018 and increasing its cloud revenues by 18% in the 1st half of 2018,
Orange Business Services is pressing ahead with its growth strategy for the cloud computing
market, generating more than 50% of its revenues outside France and 25% annual growth by2022. Its target is to become a global leader in multi-cloud services. With a total of 2,200 cloudexperts, Orange Business Services is continuing to invest in its own cloud capabilities andplans to hire 300 employees worldwide in 2018.
To achieve its goal of generating more than 50% of its cloud revenues internationally by 2022
and being able to support its customers across all geographic regions with a high standard ofservice and availability, Orange Business Services has decided to forge key alliances, notablywith Huawei.

4. Analyze
With the recent acquisition of Business & Decision, our capabilities are now enriched with theadvanced expertise in the field of data intelligence. This bolsters our ambition to become aEuropean front-runner in connected data, digital experience and business intelligence, helping
our companies make better decisions, improve their activities and reinvent their businesses.
We can provide our customers with a wide range of data management tools to monitor keyindicators in real time and facilitate decision-making.

We believe that data analysis can help our customers manage four main challenges:


Optimize operational efficiency
Better understand customers to better serve them
Anticipate financial, security, regulatory, e-reputation and fraud risks
Detect, choose and create new services based on data

Orange Business Services data analysts can extract anddecipher significant data volumes and transform them into
actionable insight. This includes data management tools thatprovide decision-making support through features such as
dashboards and other data visualization functionality – in realor delayed time.

1,800 Data Scientists andengineers are dedicatedto helping customers
extract value from data.

5. Share and create
Data is becoming a commodity with which people can interact, collaborate and exchange
information with increased depth, flexibility and efficiency.
Thanks to a wide selection of decision-making tools, ourcustomers’ interactions with their end-customers and theirco-workers develop and become more successful. Datacirculates and feeds their projects through ourCollaborative Workspace and Digital Customer Relation
solutions, allowing them to create an enriched relationshipand optimized resource management.

800 experts incommunication andcollaborative solutions
integration.

Our Digital Customer Relation solutions include our call center, portal and customer
applications. They optimize multichannel customer touchpoints and personalized services.
The "Collaborative Workspace" facilitates the sharing between and cooperation among teams
with our communication and collaboration solutions, business social networks and applications.
6. Protect
Keeping data secure and confidential is central to the1,300 Cybersecurity experts
entire data journey. Orange Business Services delivers
9 SOCs globally
secure end-to-end data thanks to its Orange
Cyberdefense entity. It counts more than 1,300
cybersecurity experts and includes a network of nine
SOCs (Security Operation Centers) around the world, including four CyberSOCs that allow it toanalyze more than 30 billion events per day through its SIEM (Security Information and EventManagement) solutions. Its epidemiology laboratory studies and integrates threat analysis tools
for 20,000 to 30,000 malicious software programs not yet detected by standard security
solutions every day.