CASE STUDYSPAR achieves a 15%
improvement in productivity
with ProGloveINDUSTRYPROGLOVE SOLUTIONAPPLICATION AREAS

RetailWearable Scanner MARK Basic,
MARK 2 and MARK Displayincl. integration into WMS

Logistics: goods receiving andNUMBERS
PROGLOVE customer since2021

picking for stores and e-commerce

RESULTS

5 of 9Warehouses/distribution•Lower error rate in thepicking process•centers in Austria

Minimization of employee
training•More efficient, ergonomic
processes

PROGLOVE devices inOrder picking:useup to300200
scans per hour

•Improved employee
satisfaction and retention•Increase in overall
performance by up to 15%.

CASE STUDY

About SPAR Austria
The SPAR Austria Group operates food and sports retail stores, and shopping centers in Austria and 7 neighboring
countries. They also have a burgeoning e-commerce business. Gross sales of the entire group grew by a total of+4.7% to 17.37 billion euros in 2021. SPAR was particularly successful in Austria, where it further extended its market
leadership in food retailing with sales revenue of € 8.63 billion (+3.9%). In total, the SPAR Austria Group employs over
90,000 people. In Austria, SPAR is the largest private Austrian employer with more than 50,000 employees.
SPAR is also setting new standards in many other areas - for example, in store architecture, product range design,logistics ,and marketing - with the aim of achieving its vision of becoming an Austrian trading company and a Central
European trading group and taking the SPAR brand even further forward.

Summary

If SPAR is to achieve its plans for growth, it’s logistics and distribution must
become significantly more productive. At five of its nine distribution centers
in Austria, and most notably at its new central warehouse for fresh productsin Vorchdorf, SPAR is using ProGlove's wearable scanners to streamline
the picking process and provide employees with "tangible results" in theareas they care most about – the speed, ease, and accuracy of the scanning
process; the reduced chances of injury or error. With the ProGlove wearable
scanners, employees have their hands free at all times to safely lift goods
and packages. All barcodes are captured and processed faster than everbefore. On the integrated display of the scanners, employees always havethe necessary picking instructions in view and are systematically guided
through the process. This minimizes the error rate and contributes overall
to employee satisfaction and loyalty.

Challenge at SPARSPAR is facing a number of serious challenges to its growth plans.
•Customer demand is high and product diversity is increasing. They
must maintain, if not increase customer satisfaction•Like most retail companies, SPAR is struggling with employee turnover
and the fact that qualified staff is currently hard to find.

•However, logistics must run smoothly and efficiently as a core factor ofa functioning supply chain.

•Nevertheless, the quality of the picking processes must be maintainedin order to supply stores and e-commerce customers correctly andMATTHIAS KIENZLHead of Goods Flow andWarehouse Management,quickly.
•Multiple picking for different stores on one picking vehicle is a source oferrors, because employees easily mix up the correct container.

SPAR Austria"From the very first appointment with ProGlove, we were immediately convinced by the innovative scanner solutions.
After successful tests in different scenarios, we were quickly convinced of the increased efficiency and highacceptance among employees. We are definitely impressed by the unique ergonomics."

CASE STUDY

Areas of application for ProGlove at
SPAR Austria
Use Case 1:
In-store picking
for e-commerce

SPAR Austria organizes its logistics centers by region. ProGlove is used forboth in-store supply and e-commerce. Like most retailers, SPAR started toexpand e-commerce during the Corona pandemic. The company offers both
home delivery and in-store pickup. Employees are tasked with going throughthe shelves in the supermarket to find and scan the goods the customer hasordered. ProGlove’s MARK Basic scanners display the customer’s order ona terminal mounted on the picking cart. Afterwards, they are either packed
for shipping or deposited in a pickup box in the front of the store.

Use Case 2:
Picking for store
delivery

Example: new central warehouse in Vorchdorf
The 6 regional distribution centers/warehouses are conveniently locatedin Austria. They are each located in the provinces in which they supplystores. The new central warehouse in Vorchdorf was recently put intooperation. With more than 6,000 m² of refrigerated space, capacity has
been created here to sustainably handle the warehousing and distributionof refrigerated goods for all of SPAR.

Speed and quality count
The SPAR stores receive their fresh food daily from the warehouse inVorchdorf. In the future, deliveries will be made twice a day to guarantee thefreshness. This means a high turnover of goods, which requires fast andprecise scanning in the warehouse. Currently, 40 employees are workingin Vorchdorf using around 150 ProGlove scanners. Soon the number ofemployees will be increased to 80, the target is 120.

Display directly on the back of the hand
The picking carts that the pickers use to go through the shelves contain theboxes for the orders from the different stores. Up to 200 different products
per hour are "picked" into these boxes. The pickers are completely mobile
have their hands free to safely and quickly remove the goods from theshelves and place them in the respective box.

CASE STUDY

Each box has its own label. This is linked to the display so that the employee
can always directly determine whether the right item has been placedin the right box. This is an important quality step that ensures that thecorrect goods are delivered to the stores. After each scan, the check andconfirmation on the display are automatic. Each employee has a ProGlove
Scanner MARK display on the back of their hand. The scanner's display
shows the storage location, the item description, the quantity, and the route.

SPAR sets new standards in logistics with
cutting-edge technology
ProGlove’s innovative technology brings SPAR information from the shop
floor that is used to better understand and significantly improve workflows.
All this new data is available to, and integrated with the SPAR Warehouse
Management System, enabling the connection to and comparison between
order, display and store box in the background. This was jointly developed
so that exactly the required fields and categories are displayed.

Free hands, full mobility
ProGlove has significantly reduced the physical demands on the workers
while increasing the speed and accuracy of the scanning process. The
lightweight, wearable devices give workers free and full range of motion,and there is no need to pick up and put down additional devices over andover again. Plus, the interactive display on the scanners brings information
to the workers no matter where they are on the shop floor. Feedback onscans (e.g., OK / NOK) are received optically, haptically, and acoustically,
eliminating unnecessary interruptions and guiding workers through thepicking process faster.

CASE STUDY

Improving ergonomics and attracting employees
Vorcfhdorf’s central local has made it the logical choice for distribution
centers and logistics hubs, not just for SPAR, but also for many of SPAR’s
most important competitors. The ongoing competition for qualified
workers is fierce. With pay and benefits roughly equal, any improvement
to the working environment has become a distinct advantage in both
recruiting and retaining workers. The introduction of ProGlove’s ergonomic,
lightweight, wearable barcode scanners is seen by workers as a meaningful
and attractive benefit, giving them freedom of movement and safety on theshop floor.
Workers and management are both enthusiastic about these faster,
more accurate, hands-free scanners. The working environment is vastly
improved, worker satisfaction is up, and productivity is on the rise. This newwarehouse in Vorchdorf is used as a showcase for the entire Austria Group,
testing new ideas and new technologies. Other warehouses and logistics
centers are studying the advances achieved with ProGlove and are planningto start using the devices as well.

Use Case 3:
Wine WorldIn addition, the ProGlove scanners are already being used successfully inSPAR’s online wine store, Weinwelt.at . Customers order beverages andsupplies which are conveniently delivered to their homes.
The ProGlove MARK Basic and MARK 2 scanners are used both for storing
the wine on the shelves and for picking for the stores and customers. The
individual bottles are removed from the shelves and repacked. This is where
the wearables are particularly beneficial, as employees can lift and pack thebeverage bottles and packages much more easily, securely, and safely with
two hands.

CASE STUDY

OutlookBased on the success of the project in Austria, the Group is considering introducing the MARK devices
into its locations in Hungary, Slovenia and Italy. Initial tests are already underway. The rollout
is planned for 2023.
In addition, SPAR is currently testing the MARK 3 multi-range scanner, which covers greater distancesand ranges, and is therefore particularly suitable for use in combination with the forklifts and vehicles
in SPAR warehouses. As the fastest, lightest and most versatile solution, MARK 3 optimizes hands-freescanning within the supply chain and guarantees high scanning speed as well as a smooth and flexible
workflow even from a forklift.