Authorised Partner Program

Our Data Recovery Capabilities
Data recovery service options for your customers.
In-Lab Services
Data recovery performed by security cleared Ontrack® Data Recovery engineers – thisservice is designed for storage media and platforms that have sufferered from both
physical hardware and logical software failures.
Remote Data Recovery™ (RDR) Services
Data recovery performed remotely through an internet connection. This service
performs lab-quality recovery right on your customers’ server, laptop or desktop
bringing the data back online in a fraction of the time it takes to restore from a backup.
RDR Services are available when hardware is functioning normally and a secureconnection can be made to a client’s system.
On-Site Services
Data recovery performed at your chosen location by Ontrack Data Recovery engineers
for the most critical and sensitive logical data loss situations.
Custom Solutions
Data recovery for your customers’ proprietary and/or highly complex systems. Our
Research & Development team create customised recovery tools to extract yourcustomers’ lost data.

Ontrack® Data Recovery
Services offer industry
leading solutions to recover
data from virtually any typeof data storage device.
Utilising a suite ofproprietary recovery tools
and the most experienced
data recovery engineering
team in the world, ourservices are uniquelyequipped to solve even themost extreme data loss
scenario.

StandardService

Priority ServiceEmergency
ServiceWorld’s leading recovery service

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Dedicated Data Services Representative support

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Full file listing report available

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Security cleared engineers

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Benefit

Expedited service
24-hour, 7-days a week until the job is completednThis guide outlines an extensive list of technologies that our engineers can service for data recovery. In addition to offering data
recovery services on these listed items, our in-house Custom Solutions group has the expertise to develop customised recovery tools
and methods for less commonly used and/or proprietary systems and databases. Contact an Ontrack Data Recovery specialist for
more information on how we can help your customers.

Storage Manufacturers
3PAR®
Compellant
DataCore™
Dell®
Drobo™
EMC®
Equallogic®
Hitachi® (HDS)HP®
IBM®
Infotrend®
Intel®
Isilon®
NetApp™
NexSAN®
Oracle®/Sun®

Databases
FileMaker®
Interbase®
Lotus® Notes
Microsoft® Exchange
Microsoft® SharePoint®
Microsoft® SQL
Oracle®
Paradox®
Sybase®
Visual FoxPro DBF

Optical Media
CD-R / CD-RW
DVD-R / DVD+R
DVD-ROM
DVD-RW / DVD+RW
Magneto-Opticals (various formats)Electronic Media
CompactFlash
Memory StickPC Cards (PCMCIA)SD Media
SmartMedia
Solid-State Drives
USB Flash Drives
xD Media

Operating Systems
BSD
HP® UX
IBM® AIX®
Linux®
Macintosh®
Microsoft® Windows®
NetWare®
Sun® Solaris™
UNIX™
VAX / VMS
VMware®
Microsoft® Hyper-V™
Citrix® XenServer®

Magnetic MediaRAID, SAN, NAS
SCSI, IDE, ATA, SATA, SAS
Jaz / Zip, removable media
floppy diskettes
all tape media

Tape MediaLTO (all capacities)
QIC / ¼”
Mini-QIC / Travan
8mm4mm DAT, DDS, DDS2, DDS3, DDS4
CommVault®

DLT (all formats)
AIT, AIT2, AIT3
3480/3490/3490E
Ditto
DEC TK
9-Track

SuperDLT
StorageTek® 9840, 9940 series
ADR
VXA
Exabyte 8mm 8200/9500/9700,
Mammoth, M2 tape series

Data Encryption Types
CheckPoint™ (Pointsec™)
McAfee EndPoint Encryption(Safeboot™)
BitLocker™

Sophos SafeGuard Easy™
PC Guardian™
Credent® Mobile

Symantec™ PGP
Windows EFS
TrueCrypt™

©2024 KLDiscovery Ontrack
SLS ONT UK_APP Data Recovery Capabilities_July 2024

KLDiscovery Ontrack Limited
Nexus, 25 Farringdon Street | London, EC4A 4AB+44 (0)13 7274 1999

www.ontrack.com/en-gb