CASE STUDY

Keeper Gives Teleradiology PracticeTotal Visibility into Employee Password Habits© 2022 Keeper Security,REV
Inc. 7.17.22
1

OVERVIEW
Keeper’s customer is a concierge-level teleradiology practice that performs
preliminary and final emergent radiologic interpretations for radiology
practices and medical institutions. In an emergency setting, communicationis critical for effective real-time treatment decisions.
“We’re dealing with people’s lives and health, so we can’t afford to makemistakes,” says the client’s chief technologist and co-founder.
The company also cannot make mistakes when it comes to data security.
“We deal with protected health information (PHI),” the client notes. “Wehave to keep both patient data and our internal communications secure withmulti-factor authentication (2FA) and a comprehensive password manager.”

We have to keep bothpatient data and our internal
communications secure withmulti-factor authentication(2FA) and a comprehensive
password manager.

© 2022 Keeper Security, Inc.

2

PROBLEM: LACK OF PASSWORDHYGIENE
The client company had instructed its staff to exercise
good password hygiene, including 2FA and strong,unique passwords for every account. However,password manager usage was on an individual basis,
with some employees using Keeper, some using otherpassword managers, and some not using a password
manager at all. The lack of consistency and centralizedadministration meant that the client had no visibility into
employee password practices and no way to enforce its
password policies.
Eventually, they experienced a limited email breach.
“Someone used a weak password, and their email wascompromised through a brute-force attack,” the client
recalls. “Although no PHI was compromised and thescale of the breach was limited, we saw this incident
as our opportunity to improve our cybersecurity byenforcing our password policies.”

Although no PHI wascompromised and thescale of the breach
was limited, we saw
this incident as ouropportunity to improve
our cybersecurity byenforcing ourpassword policies.

© 2022 Keeper Security, Inc.

3

SOLUTION: ENFORCE PASSWORDSECURITY WITH KEEPER
After evaluating several password managers, the client chose Keeper due to its ease of use, excellent
admin console, password autofill feature, zero-knowledge security architecture, and affordability. “Ihave been using another password manager for 10+ years and was happy with it. As part of my due
diligence I began using Keeper and other password managers. I can say that Keeper was the easiest, mostconsistent and best manager I’ve used, bar none. Keeper had a low learning curve, and it was easy toimplement. The autofill feature is highly accurate. When I need to autofill my login credentials, it detects
the field correctly, without me having to customize anything. The other password managers I evaluatedwere not as accurate. I had to keep tweaking them.”
The client reports that the migration to Keeper went off without a hitch. “I’d been storing some ofmy passwords in my browser, and I also had some stored in one of the other password managers Ievaluated. Transferring all of those passwords into Keeper was trivially easy, and I haven’t looked back.
The migration didn’t cause any problems. I was able to delete all the passwords from my browser, anduninstall the other password manager, without skipping a beat.”© 2022 Keeper Security, Inc.

4

RESULTS & BENEFITS“Everything that Keeper is supposed to do, it does really, really well,” says
the client. “The administrative functions are great, and there are lots ofvisual dashboards, which make it easy for me to monitor my staff’s password
practices. Sometimes, my staff members will try to use weak passwords,
but now, I can see what they’re doing, and I can fix it.” He reports thatthe company is also benefiting from some of Keeper’s role-based access
control (RBAC) controls, along with the ability to share passwords safely andsecurely.
Keeper has also bolstered the client’s confidence regarding the company
being protected against further password-related data breaches. “Before
we deployed Keeper, I couldn’t be sure that all of my people were following
our password policies because I couldn’t check. Now, I know for certain thatthey’re using strong, unique passwords because Keeper shows me what
they’re doing.”

Before we deployed Keeper,I couldn’t be sure that all ofmy people were following ourpassword policies because I
couldn’t check. Now, I know
for certain that they’re using
strong, unique passwords
because Keeper shows me
what they’re doing.

© 2022 Keeper Security, Inc.

5

ABOUT KEEPER
Keeper Security, Inc. (Keeper) is the market-leading,
top-rated cybersecurity platform for preventing
password-related data breaches and cyberthreats.
Keeper’s zero-knowledge security and encryption
software is trusted by millions of people andthousands of businesses across the globe to mitigate
the risk of cybertheft, boost employee productivity
and meet compliance standards. Keeper has been
named PC Magazine’s Best Password Manager of theYear & Editors’ Choice, PCWorld’s Editors’ Choice
and is the winner of four G2 Best Software Awards
and the InfoSec Award for Best Product in Password
Management for SMB Cybersecurity. Keeper is SOC2 and ISO 27001 Certified and is also listed for use by
the U.S. federal government through the System forAward Management (SAM). Learn more athttps://keepersecurity.com.
Keeper Third-Party Attestations and Certifications

Keeper Awards and Recognition

2021 Enterprise Leader
4.7 out of 5 stars

Editors’ Choice
4.5 out of 5 starsGartner Peer Insights
4.6 out of 5 stars

Spiceworks
4.9 out of 5 stars

keepersecurity.com | sales@keepersecurity.com© 2022©Keeper
2022 Keeper
Security,Security,
Inc.
Inc.
6