Lenovo Solutions & Services

Smarter collaboration forthe hybrid workplace
Smart Collaboration Professional Services
Today’s hybrid workforce collaborates in many ways from multiple set-ups, and their business
communication needs are diverse. With Smart Collaboration Professional Services, every
meeting room is equipped with the right combination of hardware, software, and ongoingsupport.
Smart Collaboration Professional Services design the perfect space, deploy all the hardware
and software, and provide the expert support needed to enable effective and interactive
collaboration for decentralized participants.

Learn more at www.lenovo.com/smart-collaboration-professional-services

Hybrid collaboration that works at every
location, for every user, every time
With Smart Collaboration Professional Services, we deliver personalized conference room solutions
and services – from room assessment and design to hardware installation and software onboarding.
After implementation, we offer user training, routine check-ins, and maintenance. As ongoing support,
our teams of professionally trained agents are available 24/7/365 for global* technical support.

Support Services

Assess Service

Professionally trained agents areavailable at the Premier Support
for Smart Collaboration CallCenter. This service provides
24/7/365 global* support.

Conducts a virtual oron-site room evaluationand delivers tailored room
recommendations to meet
any room size or function.

Maintain Services

Design Service

Delivers routine check-ins
and easy-to-follow guidelines
to ensure updates are
installed and to keep therooms operating smoothly.

Identifies the required user
experience for each uniquespace and creates a list of
all hardware, software, andservice recommendations.

Training Service

Project ManagementService

Creates personalized training
modules for each organization’s
specific needs — including, but
not limited to, device usage,TSM, and UC training.

Deploy Service
Conducts both on-site and virtual
deployments. This service includes
existing hardware removal, newhardware/AV system installation,
and all software/UC platform set-up.

Plans and executes the entire
design, implementation, andpost-deployment process soorganizations, facilities, andIT teams do not have to.

Are your facilities hybrid ready?
Talk to your Lenovo Representative to see how Smart Collaboration Professional Services can help
modernize and optimize conferencing solutions, free up IT resources for other core work, and improveemployee satisfaction and engagement outcomes.

WWServices_Smart-Collaboration-Professional-Services_flyer_032823_MS*EMEA, LAS, AP, NA
Lenovo reserves the right to alter product offerings and specifications at any time, without notice. Lenovo makes every effort to ensure accuracy of all
information but is not liable or responsible for any editorial, photographic, or typographic errors. All images are for illustration purposes only. For full
Lenovo product, service, and warranty specifications, visit www.lenovo.com. Lenovo and the Lenovo logo are trademarks or registered trademarks ofLenovo. Other company, product, and service names may be trademarks or service marks of others. © Lenovo 2023. All rights reserved.