Speaker: Jason L. Inge, MPA
Independent Mobility Consultant

Speaker: Olatunji Oboi Reed, President& CEO, The Equiticity Racial Equity
Movement
CEO, Equiticity Ventures

Speaker: Cory Schmitt,
Mobility Manager, North Front
Range Metropolitan Planning
Organization

Speaker: Michelle Griffin,
Mobility Manager, North Central
Kansas Coordinated Transit District

Building Partnerships
andMerging The Gaps
Speaker: Kat Wallace, VP, Brand Marketing
Easterseals Marketing Team

Mississippi DOT
Mobility Management Summit
Friday, September 16, 2022
9:00 A.M. – 4:00 P.M.

Facilitator: Enjoli Dixon
National Center for Mobility
Management – Easterseals
Transportation GroupMississippi DOT Mobility Management Summit
Date: Friday, September 16, 2022
Time: 9:00 AM – 3:00 PM(This summit will be held virtually)
9:00 – 9:30

9:30 – 10: 00
10:00 - 10:30

Welcome / Announcements• Shirley F. Wilson – Public Transit Division Director, Mississippi Department of Transportation• Enjoli Dixon, Project Associate, National Center for Mobility Management
Regional Liaison to FTA Region 4 & 7
Session 1 – How to Develop Community Partnerships at All Levels (Local, State, Regional)• Jason Inge, MPA, Independent Mobility Management Consultant
Session 2 – Community Advocacy and Partnerships• Olatunji Oboi Reed, President & CEO, Equiticity Ventures, Chicago

10:30 - 11:00

Session 3 – Community Partnerships and Mobility Management Outreach Activities• Cory Schmitt, Mobility Manger, North Front Range MPO, Colorado

11:00 -11:15

BREAK

11:15 - 11:45

Session 4 – Marketing Skills: Branding for Programs, Agencies, and/or Group Activities• Kat Wallace, Vice President of Brand Marketing, Easterseals Marketing Team

11:45 - 12:00

Session 5 – Shark Tank: Mobility Manager Edition (follow up to Session 4)*Mobility managers will pitch marketing developed for a current program or outreach activities

12:00 - 1:00

LUNCH

1:00 - 1:15
1:15 – 1:45
1:45 – 2:15

Session 5 continued – Shark Tank: Mobility Manager Edition (follow up to Session 4)*Mobility managers will pitch marketing developed for a current program or outreach activities
Session 6 – Two Heads are Better Than One: A Mobility Manager Network• Michelle Griffin, Mobility Manger, North Central Transit Coordinated Transit District, Kansas
Session 7 – The Role of the Mobility Manager• Enjoli Dixon, National Center for Mobility Management

2:15 - 2:45

Session 8 – Peer Network Activity and What is Your Role? (Follow up to Session 6 & 7)

2:45 – 3:00

Closing Remarks & Survey• Janice Williams – Operations Management Analyst Principal, Mississippi Department ofTransportation

B U I L D I N G PA RT N E R S H I P S
F O R A S U S TA I N A B L E F U T U R E
How do we WIN !!!!!!

Speaker: Jason L. Inge, MPA (he/him)

W E LC O M E
W H ATO F

I S

YO U RD E F I N I T I O N

PA RT N E R S H I P S ?

PA RT N E R S H I P S

IRS: A partnership is therelationship between two or
more people to do trade orbusiness.

Webster’s Dictionary: arelationship resembling a legal
partnership and usually involving
close cooperation
between parties having specified
and joint rights andresponsibilitiesM Y D E F I N I T I O N O F PA RT N E R S H I P S

There is no “I” in TEAMS, but there
is an “I” in WIN.

Partnerships are a mutually shared synergyof a TEAM with the READINESS, ABILITIES
and WILLINGNESS toWIN

HOW DO WE BUILDPA RT N E R S H I P S I N
OUR COMMUNITIES• W- Willingness to help see your communities growto their fullest potential !

• I-Investing the Right TIME and TALENTS• N-Nurturing relationships from INCEPTION to
CONTINUOUS CULTIVATIONSWAs leaders in our communities,
we must have the passion toserve and willingness to complete
the mission.

We must be able to overcome
obstacles in our communities andinspire innovative thinking.

We must ensure we alignourselves with other groups andstakeholders who have a sharecommon bond of service beyond
just helping, but truly bringing
tangible change to one's
community.

I

We have 24 hours in a day. Ourhuman lifespan is about 635,976
hours or 38,158,560 minutes.
Time is our most precious
commodity, that we can not getback. Align yourselves withinvesting into groups that share thesame vision.

Share your ideas for abetter community, noidea is outlandish or
ludicrous. Think out
outside the box!

Ignite new bonds thatwill promote
integrity,
inclusiveness.

N

We must nurture the bonds we make with ourcommunities; they are trusting us and our partners tolead them in the right direction. “ A compass will always
point where ? ……

Do not say “ NO” to New Opportunities. You neverwhat you will received in return.

Be willing to negotiate, but NEVER compromise your
Vision.

THERE IS
NO “I” IN
TEAMS,
BUT THERE
IS AN “I”
IN WIN.

• We must be willingness able toengage all people and parties
from all walks of life.
• We must be strategic about ourplans and investments in tobuilding capacities that leads totangible results.
• Never give up ! Neverunderestimate you and yourteams' abilities to get the job
done.
THIS IS HOW YOU

WIN
PARTNERSHIPS

T H A N K YO U ,MISSOURI !
• Follow me• LinkedIn• https://www.linkedin.com/in/jason-inge/

Olatunji Oboi Reed
President & CEO,
Equiticity

Equiticity Team• The Go Hub is a physical and digital space where
neighborhood residents create community aroundmobility justice and environmental justice. Explicitly
designed to increase mobility in predominantly
Black and Brown neighborhoods experiencing
severe transportation inequities, The Go Hub will
be reflective of both the transportation needs andcultural identity of the North Lawndale
neighborhood.

The Go Hub: A Community Mobility Center

What happens when we turn on the Power,
and Equity moves like electricity through ourhomes, streets, neighborhoods, and cities?

Olatunji Oboi Reed ,President & CEO, The Equiticity Racial Equity Movement773-916-6264 | @theycallmeOboi | oboi@equiticity.org
Website | Twitter | Instagram | Facebook | LinkedIn | Donate

RideNoCo & NFRMPO
Mobility Program
Mississippi Mobility Management Summit

September 16, 2022

North Front Range MPO• Regional transportation & air
quality planning agency for Fort
Collins-Loveland-Greeley
Urbanized Areas north of Denver• 525,000 people, 675 sq. mi.
• Mobility Program – ALL of Weld
and Larimer Counties• Roughly the size of Connecticut
and Rhode Island combined
2

Mississippi Mobility Management Summit – September 2022

NFRMPO Mobility Program• RideNoCo – One Call / One Click Center••

Information Hub
Data for Planning Processes• Mobility Committees••

Weld County Mobility Committee
Larimer County Mobility Committee• Planning Efforts••

2021 Coordinated Plan
Feedback to other NFRMPO Planning Processes – LinkNoCo, Call for Projects, etc.

• Subrecipient Program•

Passthrough agency for mobility management & capital 5310/state funds• Technical Assistance•3

Connecting partners to State and Federal Funding

Mississippi Mobility Management Summit – September 2022

Background• 2013-2018 Larimer County Strategic Plan
set a goal to evaluate the transportationneeds and challenges for seniors acrossthe County.
• Assessments and pilots set stage for One
Call/One Click Center identified in
Larimer County Senior Transportation
Implementation Plan.
• Learn more at about the road to
RideNoCo at:www.nfrmpo.org/mobility/ococ-project/4

Mississippi Mobility Management Summit – September 2022

Connecting You & Northern Colorado
Connecting You & Northern Colorado
embodies the two overarching goals of the
program:
1. Improving individual mobility, particularly
for older adults, individuals withdisabilities, lower income individuals, andpeople who do not speak English as a first
language.
2. Improving regional mobility throughenhanced coordination and collaboration
among regional public and privatetransportation providers, especially in rural
areas of Larimer & Weld counties.
5

Mississippi Mobility Management Summit – September 2022

Connecting You & Northern Colorado
RideNoCo is a system that:
Is simple for anyone to easily find information about
available transportation options

The vision of RideNoCo is todevelop a coordinated systemthat schedules rides acrossmultiple providers withseamless and accessible
options for users.

Has robust financial capabilities related to trip costs, trip
payment, invoicing, and eligibility
Provides and shares accurate information to allow fordata-driven decisions
Empowers and enables providers to share trips to makethe best use of vehicles and provide more rides

6

Mississippi Mobility Management Summit – September 2022

A Phased ApproachPhase 1

Phase 2Phase 3

2021

2022

2023

Website + Call Center• Introduction of RideNoCo• Central hub to identify
transportation options
across region and beyond

Trip Discovery• Ability to find and plan trips
on public transit and humanservice providers in region• Utilizing GTFS-Flex
technology

Trip Dispatching• Find, plan, and book ride in
one place across multiple
providers• Flexibility for transportation
providers to schedule riders
across different agencies

Ongoing-Data Collection: Where are mobility needs being met and where do gaps remain?
7

Mississippi Mobility Management Summit – September 2022

RideNoCo Call Center & Website(970) 514 3636

mobility@nfrmpo.org

Monday – Friday
8 am to 5 pm
Callback in one business day

8Mississippi Mobility Management Summit – September 2022

Mobility Committees
The NFRMPO convenes two mobility committees
that meet every other month to guide the mobility
program and enhance coordination among public
transit and human service transportation providers
and other stakeholders:••

9

Weld County Mobility Committee• Chairs:• Janet Bedingfield, 60+ Ride of Weld
County• Celeste Ewert, Envision Community
Center Board
Larimer County Mobility Committee• Chairs:• Ruth Fletcher-Carter, Berthoud Rural
Alternative for Transportation (RAFT)• Connie Nelson-Cleverley, Senior
Alternatives in Transportation (SAINT)

Mississippi Mobility Management Summit – September 2022

RideNoCo Outreach• Vision:
Create awareness of RideNoCo to connect Northern Colorado communities, agencies, andindividuals to RideNoCo tools and branding.

• Outreach Goals:
•
•
•
•
•
•
•
10

Distribute Information about RideNoCo and mobility options• Rider’s Guides, Fact Sheets for Partners/Professionals, Social Media, etc.
Provide training to providers, agency staff, and case managers
Provide equitable outreach as guided by the NFRMPO Environmental Justice Plan and PIPGive presentations and participate in community outreach events
Create new partnerships
Develop community liaison program
Conduct interviews to better understand mobility gaps and challenges

Mississippi Mobility Management Summit – September 2022

RideNoCo Outreach• Outreach Tools for Partners• Media Toolkit: pre-made materials for easy sharing• Conduct outreach where people and relationships
are:• Fairs, farmer’s markets, outdoor events• Community, recreation, and senior centers• Partner with organizations that have strong client
relationships• Expand relationships with human and medical
service providers

11• Some solutions aren’t adding transportation service but
rather adjusting human and medical services (locations,times, scheduling, etc.)

Mississippi Mobility Management Summit – September 2022

RideNoCo Outreach• Outreach challenges:•

Not all users will receive a mobility solution
•

•
•

•

“Product” is still evolving – Trip Discovery
Tool will be launched in late 2022.
••
12

There are still major gaps in mobility options in
Larimer and Weld Counties, so calling RideNoCo
doesn’t always provide a solution for that
individual.
Thus, RideNoCo alone may not feel “useful” to all
audiences/communities.
Outreach in gaps-areas is helpful for long-term
mobility program goals, though.

Trip Scheduling following in 2023/2024.

Clarifying that we are not a ride provider,but rather a source of information.
Mississippi Mobility Management Summit – September 2022

Outreach Strategy

Targeted messaging/activities based on mobility access.
Areas with reliable andvaried mobility options

Areas with limited
mobility options

•
•

•
•

•

13

EX: Fort Collins
Activities (by priority):

Information Sharing,
Training/Presentations,
Liaison Recruitment
Target Audiences: Olderadults, caretakers, casemanagers/human service
providers, information hubs,
shared-mission
organizations•

EX: Rural Weld County
Activities (by priority):

Driver Recruitment, Capacity
Building, Relationship
Building, Technical
Assistance, Data Collection

Target Audiences:

Volunteer-Prone
Orgs/Populations, Local Gov
Officials, Business Orgs

Areas with no (known
institutional/organizational)
mobility options•••

EX: Mountain Larimer County
Activities (by priority): Data

Collection, Relationship Building,Technical AssistanceTarget Audiences: Local
Officials, Business Organizations

Mississippi Mobility Management Summit – September 2022

Connect with the RideNoCo Team

Cory Schmitt
Mobility Manager
cschmitt@nfrmpo.org(970) 999-0072

Hanna Johnson
Mobility Coordinatorhjohnson@nfrmpo.org(970) 672-0677

Sheereen Ibtesam
Outreach Specialist
sibtesam@nfrmpo.org(970) 300-1076

RideNoCo
8am-5pm, Monday-Friday
mobility@nfrmpo.org(970) 514-3636
14

Mississippi Mobility Management Summit – September 2022SIX HEADSARE BETTER
THAN ONEA Mobility Manager Network
Michelle Griffin and
Dre’Vel Taylor

ABOUT ME – MICHELLE GRIFFIN• Mobility Manager for North Central Kansas• Worked in Public Transit since 2016
• First Full Time Mobility Manager in the state• Helped to establish 81 Connection,
Kansas Rides website, KANcycle regional
bike sharing, Mobility Week, Moving
Kansas Network• Social Media, Marketing, Public Relations,
Networking and Travel Training

147 agencies
800+ vehicles

ABOUT
PUBLICTRANSIT IN
KANSAS

10,000,000 rides annually(7.5M urban, 2.5M rural)
Transit service is relatively new acrossthe state
Not all counties have transit service
More evolution needed

5

STRUCTURE• It depends . . .

• Host Agency – Fiscal Agent• MM is not an employee• Benefits• Staffing and Supervision• Reporting• Rural vs. Urban• Budget• Branding

6

WHAT DO WE DO?
• It depends . . .
• Each CTD is different.
• Each MM is different.
• Agencies are different.
• Regional goals are different.
• No two days are ever the same.

7• Michelle (2016) – Project
management, planning,organization, marketing,graphic design, networking• Mike Wilson (2018) – Techguy, apps, cameras,
equipment, digital signage,
real time

FUN FACTS

8

FUN FACTS• Mike Spadafore (2019) – Rules,
funding, policies, 5310s,
nationwide connections, grantwriting• Jessica (2021) – Social workbackground, building
relationships

9

FUN FACTS• Dre (2022) – Planningbackground, mapping, GIS,
volunteer drivers, relationshipbuilding, consensus building• Cassandra (2022) – newbie,
eager to learn and do, making
connections

10• Individual CTD work
• Increase awareness of public transit options• Marketing, brochures, websites, social
media, presentations• Help to build ridership in services

WHAT DOWE DO?

• Education and outreach• Travel Training• Amenities• Plan and develop projects and services• Project facilitation• Needs assessments• Be a community resource• Transit experts• Resource for rides• Education for agencies• Connecting people

11

WHAT DO WE DO?
• Shared Projects• Kansas Rides• Shared Platforms• Kansas Mobility Week
• Bike Month• National Transportation Week
• Moving Kansas Network• K-CART• Food Access• Other Events• Statewide Public Transportation Resource• Organized by County• Find a Ride
• News and Events• Multimodal• www.ksrides.org• How can we turn this into a statewide trip
planner that anyone can use?
• Facebook: take turns posting relevant info

SHARED PLATFORMS14

KANSAS MOBILITY WEEK• Based on Florida• Started in November 2021
• 13 agencies• 17 events• 10 counties• Round Two – November 6-12, 2022
• 33 agencies• 54 events• 37 counties• One statewide event

15• Started in May 2022
• 9 events• 5 communities• May is home to:• National Ride a Bike Day• National Bike to School Day• National Bike to Work Day

16• May 16 – 20, 2022
• 11 events• 7 communities

17• Our newest project• To share and collaborate on
innovations, technology, andinformation for increased
communication, cooperation andcoordination.
• To develop workgroups based onshared projects.
• To move public transportation in
Kansas forward.

18• Led by Mobility Managers• 8 Largest agencies in the state• KDOT• KU-RTAP• Monthly meetings• Education• Field Trips• Workgroups

19

OTHER EVENTS• Conference Presentations• Transit Day at the Capitol• National Transit Driver
Appreciation Day• Transit Roadeo

20

HOW WE COMMUNICATEMonthly
Meetings• Zoom• Agenda:
Current
projects,
updates,sharing

Quarterly
Meetings• In person• Agenda:
updates andsharing• MMs, KURTAP, KDOT

Slack
• Different
Channels• Instant
Messaging• Photos

Google Drive• Sharedpresentations• Logos

21

OUR PARTNERS• KDOT• KU-RTAP• KPTA• Transportation Agencies

22

THANK YOU
Michelle Griffin
mgriffin@occk.com
Dre’Vel Taylor
dtaylor@lawrenceks.org
www.ksrides.org

The Role of the
Mobility Manager

Mississippi Mobility Management Summit 2022
Building Partnerships to Achieve Better Mobility
September 16, 2022

Enjoli Dixon, Project Associate - Easterseals

NE
KS

IA
MO

KY
NC
TN
SC
MS AL GAFL

NCMM Regional Liaison – Corresponding to
FTA Regional Offices 4 & 7
Region 4: Kentucky, Tennessee, Mississippi, Alabama,
Georgia, Florida, North Carolina, South Carolina
Region 7: Missouri, Iowa, Nebraska, Kansas

Enjoli Dixon,
National Center for Mobility
Management at Easterseals
2

ICE BREAKER
Sit on the bus and listen for the
Sit on stops (transportation key
words, hot topics and more)
Get off on the stop you mostGet off identify with or curious to
explore more aboutBe

Be ready to discuss your stop
selection during the layover

Please have your fare readyHave
and let’s ride!!!!
Photography provided by Ant Rozetsky.

nc4mm.org

Who We Are

Our Mission

A national technical assistancecenter funded through a
cooperative agreement with theFederal Transit Administration andoperated through a consortium of
three national organizations

To promote customer-centeredmobility strategies that advance
good health, economic vitality,
self-sufficiency, and community.
We work to promote cross-sector
partnerships and help
communities create/improvetransportation options – “mobility
management”

4

Mobility Management Definition(s)Mobility management is an approach to transportation
service development and management that focuses on
individualized customer markets and involves
establishing a variety of services tailored to meet theneeds of those markets. A mobility manager issomeone who understands the needs of individuals whoneed transportation, such as people with disabilities andseniors, and helps connect these riders withtransportation resources in their community.

5

Mobility Management Definition(s)Mobility Management is about bringing together
the people who need transportation, with thepeople who provide transportation and the people
who can pay for transportation, to addresscommunity transportation needs.
It’s making the most of existing resources, creating
new services when needed and looking at theissues through the lens of the rider.

6

What is the Role of a Mobility Manager?

7

What is the Role of a Mobility Manager?
• Policy coordinator• Advocate• Grants manager• Travel trainer• Outreach coordinator• Patient coordinator• Planner• And a whole lot more!!!
8

Who employs mobility managers?
 Cities, counties, tribes
 Transit agencies
 Independent Living Centers
 Community Action Programs / Service Agencies/
Workforce Development Agencies
 Social / Human Service Agencies
 Aging and Disability Resource Centers /Departments and Commissions on Aging / Senior
Services Agencies

9Benefits to the Individual Increased knowledge and awareness of resources Better understanding of the system and effects on thesystem Large network of peers
 Greater knowledge about funding sources,
funding/position availability
 Tools to promote mobility management
 Effective advocates Individual promotions

10

Benefits to the Agency/Community Increased effectiveness and efficiency
 Faster start-up
 Increased transportation coordination/networks
 More transportation options
 Diversified funding Inclusivity – voices of consumers
 Advocacy – same messaging
 One point of contact – data, contracts, ROI, planning
strategies, best practices
 Systems changes

11

Alternate Mobility Manager Job Description?
The Real Mobility Manager Job Description

Your job description should read something like this: “Here are the keys to nothing, you are responsible forbringing people together from various socio-economic backgrounds to provide miracle transportation
solutions, with no money, little political support, and no additional vehicles”. You will spend years
bringing to fruition one or two programs that while not glamorous, will mean the world to vulnerable
populations. You will be frustrated, loose funding, face staff turnover and spend more countless hours reselling and educating programs to stakeholders. Since many Mobility Managers come from very diverse
backgrounds, it seems like a little guidance for this journey is in order. Whatever your background, it’s
helpful to have some general best practices and workflow guide to help guide you along this journey.
Albeit brief, I hope this serves as a, “diving into mobility management with both eyes open” guide.
https://nationalcenterformobilitymanagement.org/blog/new-mobility-managers-an-introduction-part-1/-Amber Simmons, Regional
Transportation Educator for Move
Together NY
12

Sample Job Descriptions
Cobb County, GA
Marathon County, WI
Central Iowa

13

CCAM Program Inventory

Initial CCAM Work

The CCAM Program Inventory identifies 130 Federal programs that are able to provide
funding for human service transportation for people with disabilities, older adults, and/or
individuals of low income.
Number of Programs by Department that May Fund Human
Services Transportation
HHS

66

DOT

12

HUD

12

DOL

11

DOJ

10

ED

10

DOI

4

VA

3

USDA

2
0

20

40

60

80
n=130

Although SSA reported that no programs may fund human services transportation, coordination opportunities were explored.
NCD does not fund grant programs.

Coordinating Council on Access and Mobility

Federal Fund Braiding Guide

Initial CCAM WorkIn 2018 and 2019, the CCAM held Federal working sessions to develop the Federal Fund
Braiding Guide, a CCAM resource that clarifies acceptable Federal fund braiding for local
match opportunities.

Federal fund braiding for local match is when Federal funds from one
grant program are used to fulfill the local match requirement of another
Federal grant.

In order to participate in Federal fund braiding, a project must meet all requirements of theparticipating Federal agencies, including eligibility requirements, reporting requirements,
regulatory requirements, statutory requirements, and program guidance.
Coordinating Council on Access and Mobility

What is Cost Sharing and When Does it
Occur?

• Shared rides, when multiple Federal Programs’
beneficiaries are in the same vehicle
simultaneously;• With individual rides, when a vehicle transports
a single beneficiary at a time;• Participating partners pay for the equitableproportion of shared costs for transporting its
beneficiaries

Cost sharing is a process
wherein two or more entities work
together to secure savings that one
alone would be unable to obtain.

USLegal17

NCMM – e-Learning Modules
 Provide skills andknowledge training formobility management
professionals
 Learners take quizzes
after each module, andreceive a course
completion certification

Link to e-Learning page18

Access NCMM Resources• Research products and tools• Our blog, Mobility Lines• Participate in our events• Share our online e-Learning modules• Take advantage of our grant programs• Encourage your MM colleagues to join MMC• Connect with your regional liaison
19

Mobility Management Connections

Mobility Management
Champions

Each champion acts as a facilitator ofmonthly community activity by• Sharing questions and issues of
their choice that are relevant tomobility management activities;• Disseminate resources and toolsthat pertain to this topic; and• Respond to questions posed byother mobility management
professionals via the MMC discussion
forum.

How to sign up for MMC.
• SIGN UP - Tell us about your role as mobility manager, interest areas,and contact information• ENGAGE - Share experiences, network, and ask questions of peerswith experience in the field• LEARN - From your peers, NCMM technical assistance, and othernational resources

There is no I in TEAM!

Photo by CJ DayritPhoto by CJ Dayrit

Thoughts, Ideas, Questions?

Photo by CJ Dayrit

Technical Assistance (TA) Centers

National Center for Mobility Management
www.nc4mm.org 1-866-846-6400
info@nc4mm.org Annual Community Grants

Rural Transit Assistance Program
www.nationalrtap.org 1-888-589-6821
info@nationalrtap.org

National Aging and Disability Transportation Center
www.nadtc.org 1-866-983-3222
contact@nadtc.org Annual Community Grants

Shared-Use Mobility Center
www.sharedusemobilitycenter.org 1-312-448-8083
info@sharedusemobilitycenter.org

National Center for Applied
Transit Technology
www.ctaa.org/about-n-catt/

28

Activity Time!!!!