Smarterblurs theboundaries
BAKER HUGHES CUSTOMER STORY
Baker Hughes provides industrial
and technology services toenergy, oil and gas companies.
Its innovative technologies andservices are helping to takeenergy forward—making it safer,cleaner and more efficient forpeople and the planet. Operatingin 120 countries, Baker Hughes
employs more than 67,000 people.
As one of the world’s leadingenergy technology companies,
Baker Hughes boasts a long
history of innovation. Its global
network of R&D centers harnesses
emerging technologies to develop
new products and services that aretransforming and redefining thefuture of energy.
Seeing that virtual reality(VR) and augmented reality(AR) technologies could bringsignificant benefits to the oil andgas industry, Baker Hughes set
its considerable R&D resources
into motion.

The result? An innovative,
device-agnostic extendedreality software platform, called
Phantom View, that combines
elements of VR and AR tech tomerge the physical and digitalworlds.

“The energy industry
produces huge volumes ofrich data that is ultimately
under-exploited. Phantom
View was born from a desire toprovide intuitive high-fidelity
visualizations of this digitalcontent within the context
of the physical environment.
Phantom View presents realand virtual objects together tocreate an immersive 3D mixedreality environment.

”

Jeff Potts
Cyber-Physical Systems Leader

HoustonTexas

100+ Years
Industry
experience since1907

HOW LENOVO
HEADSETSCHANGEDTHE GAME
Energy technology company Baker Hughes deploys Phantom View, its game-changing
enhanced reality software platform, using Lenovo ThinkReality A6 headsets to support
remote operations management, training, collaboration, site walkthroughs and more.
Potts continues: “We see Phantom View as anenabler for all kinds of exciting use cases, suchas virtual collaboration and troubleshooting,enhanced employee training, smarter asset
management, and remote facility and geologicalreviews. The possibilities are practically endless.”
To ensure the highest quality and resolution, thePhantom View software renders digital images on
powerful workstations or server platforms, andthen streams high-fidelity video to connected
head-mounted displays in real time. Given
its emphasis on creating the most immersive
experience possible for users, Baker Hughes looks
to providers like Lenovo for headsets that canmaximize both optical quality and wearability.
“What sets the Lenovo ThinkReality A6 apartfrom other AR/VR headsets on the market is its
superior ergonomics and optics,” recalls Potts.
“It’s a very lightweight, comfortable device yet it
still offers full 1080p resolution for each eye. The
image quality is consistently excellent at different
levels of brightness, making it suitable to wear inmany different environments—from the office tothe shop floor, and even outside.
“What’s more, the controls are highly intuitive.
We have found the Bluetooth controller tobe very handy, particularly when people areexperiencing extended reality for the first time.
The voice and gesture controls are great for
more advanced users.”
Another key deciding factor for Baker Hughes
was the fact that the Lenovo ThinkReality A6
is built on the Android platform. The operating
system and user interface are therefore both
simple to use and easy to customize. Crucially,
the entire ThinkReality ecosystem is open andcloud-agnostic, giving Baker Hughes—andultimately, its clients—the flexibility to deploy
Phantom View either on-prem or across multiple
public cloud services.
Baker Hughes worked closely with Lenovo, andother partners, to test and deploy Phantom View
on ThinkReality A6 headsets for several internal
proof-of-concept (POC) projects.

“We’re being our own guinea pigs,” jokes Potts.
“Testing how the Phantom View platform and theLenovo headsets work together, troubleshooting
issues, fixing bugs and so on. Phantom View is
now nearing release as a commercial offering,and the results of our POCs have been extremelyencouraging.
“The support and encouragement we’ve received
from Lenovo has been fantastic. The Lenovo
team has been very engaged, offered lots ofadvice and stayed in close contact with us—an
all-round great partner. Lenovo ThinkReality A6 is
a strong match for Phantom View, and certainly
a headset that we would recommend to externalclients when we bring the software to market in
the future.”
One example of an internal POC featuring
Phantom View and Lenovo ThinkReality A6technology covered enhanced-reality-based
employee health and safety training. Phantom
View streams full-scale 3D models of drill sites,
accurately reconstructed from real sites and withrealistic physics, to the Lenovo headsets. ThisAR simulation evaluates employees’ ability toassess health and safety risks on site—before they
actually visit.
Potts comments: “By replacing paper-based
evaluations with an interactive enhanced-reality
simulation, we have successfully gamified thelearning experience, making the training much
more engaging and memorable. The simulation
also provides useful feedback on how users learnand what they find difficult or confusing, because
we can see where they are looking within thevirtual world. Users were impressed with thePhantom View software, but also with the ease ofuse, optics and comfort of the Lenovo headsets.”
The Phantom View software platform has
the potential to support remote operations
management, group training, facility inspections,geological reviews and more.
“We believe that enhanced reality solutions like
Phantom View have a vital role to play in thefuture of the oil and gas industry,” says Potts.

He continues: “Managing operations and training
employees remotely and virtually will enhancecollaboration, minimize risk, improve safety andreduce costs. Imagine being able to have experts
virtually walk through a proposed site without
needing to spend time and money on travel. Or
being able to walk around and peer into a highly
detailed 3D model of the subsurface.”
Baker Hughes also recognizes that many use
cases are applicable to other industries, and thepotential scope for Phantom View is huge. The
gradual shift to remote working and training
in recent years has been accelerated by theCOVID-19 pandemic, with organizations in allindustries having to adapt to lockdowns, travel
restrictions and social distancing measures. Baker
Hughes is facilitating the future of remote working
and collaboration.
As an example, Phantom View is currently being
tested for a number of medical visualizationuse cases. For example, doctors could leverage
Phantom View to visualize CT scans and MRI data
superimposed on the patient using AR headsets,
helping to improve diagnoses and surgicalprocedures. Other potential POCs are in thepipeline for industries including architecture,real estate, engineering and renewable energy.

Potts concludes: “Demand for AR technology
has never been higher, and we have had a lotof inquiries from interested parties in recent
months. Although we’re only just at the start ofour journey with Phantom View, having Lenovo
onboard as a partner gives us an enormous
boost. Lenovo’s premium AR headsets, technicalexpertise, support, and global scale and reach will
help us to achieve of our vision of democratizing
access to AR.”

“The support and encouragement we’ve
received from Lenovo has been fantastic. The
Lenovo team has been very engaged, offeredlots of advice and stayed in close contact with
us—an all-round great partner.
Jeff Potts, Cyber-Physical Systems Leader

ThinkReality

A613MP
RGBCamera

Specifications:
SOC: Qualcomm® Snapdragon™ 845 Processor
Vision Processing Unit: Intel® Movidius™
Core Box OS: Android Oreo™
Optics Type: Binocular
Optics Tech: Lumus Waveguide©2020 Lenovo. All rights reserved. These products are available while supplies last.
For any questions concerning price, please contact your Lenovo Account Executive.
Lenovo is not responsible for photographic or typographic errors. Trademarks:
Lenovo, the Lenovo logo, Rescue and Recovery, ThinkPad, ThinkCentre, ThinkStation,
ThinkVantage, and ThinkVision are trademarks or registered trademarks of Lenovo.
Intel, the Intel logo, Intel Inside, Intel Core, and Core Inside are trademarks of Intel
Corporation in the U.S. and/or other countries. Other company, product, and service
names may be trademarks or service marks of others.

1080p
Resolution
Per Eye380g
Lightweight
Comfortable”