Secomea LinkManager Mobile User Guide
This guide explains the possibilities with the LinkManager Mobile, and how
to operate it from different platforms
LinkManager Mobile allows you to remotely connect to equipment controlled
by agents on SiteManagers. LinkManager Mobile can run on PC, MAC,
iPad/iPhone and Android devices

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Table of Contents
Introduction

3

Prerequisites for This Guide

3

Overview: LinkManager versus LinkManager Mobile

3

1.

Login

4

2.

Status Monitoring (does not require a license)

63.

Connect to Web enabled devices

84.

Connect to RDP enabled devices.

95.

Connect to VNC enabled devices.

116.

Connect to JAVA VNC enabled devices

137.

Connect to CoDeSys WebVisu enabled devices

15

Notices

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Introduction
Prerequisites for This Guide
Prerequisites for this guide are:

 You have received an account for LinkManager Mobile, and the account hasaccess to devices connected via a SiteManager.

 The SiteManager has agents configured that allow one or more of the following services: http, https, vnc or rdp. (You can of course access the Web GUIof the SiteManager itself via https, even if the SiteManager does not haveany agents configured) You have a PC, MAC, iPad, iPhone or Android device with Internet access.

Overview: LinkManager versus LinkManager Mobile
The LinkManager Mobile differ from the traditional LinkManager in the followingpoints:
License type
VPN like access toSiteManager DEV network
Accessible device ports
Device access via Serial port
Device access via USB port
Supported platforms(operating systems)
Required admin rights on platform
Login security level

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LinkManager
Floating
Yes

LinkManager MobileSingle
No

All UDP/TCP ports
Yes
Yes
Windows 32/64 bit

TCP 80,443,3389,5900
NoNo
Windows, OS X, iOS,Android
Any userAdministrator
2 factor by x509 cert.

1 factor by passwordor2 factor by SMS code

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1.

Login
You should have received an email with your account information from theGateManager. The email will indicate if you should use password only, or if yourpassword is combined with an SMS code. Note that SMS code requires thatyour GateManager or the domain on the GateManager has been enabled forSMS.
The email will look like this:You will receive the password in a SMS, or if the GateManager is not SMS enabled, you will receive the password for your account verbally or in a separate
mail from the GateManager administrator.
Click the link in the email and you default web browser will open. It is a goodidea to bookmark this link for future use. The login screen will look like this:If your account has been enabled for two factor secured login, you will get thefollowing additional screen. The SMS code will arrive to the cell phone as aflash SMS:
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When logged in, you will get a list of all domains and equipment that you haveaccess to:

As default the LinkManager Mobile will show Online devices, but you canchoose to show Offline devices also.
Selecting Flagged will show only the devices that has been registered offline
and have become online again. This can be used to determine instability that
may need follow up.

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2.

Status Monitoring (does not require a license)
Even without a LinkManager Mobile licenses associated with your account,
you can monitor status of both SiteManagers and devices that are represented by a device Agent on the SiteManager.
A SiteManager is always listed with black background, and devices locatedin the same domain as the SiteManager is listed with grey background, whiledevices placed in a different domain than the SiteManager will be listed withyellow background:

You can click on any device to obtain additional information on its status aswell as audit logging on the device.

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When operating LinkManager Mobile without a License associated, you will
not be able to connect to a Web, VNC or RDP enabled device, Attempting to
do so will inform you that a License is required for this feature.

NOTE: Associating a license to your LinkManager Mobile account is done by
the GateManager administrator by applying a license to your GateManager
domain, and subsequently check marking the license for your account:

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Connect to Web enabled devices
Devices that are marked withLinkManager mobile.

means that you can connect to it from

1. If for instance selecting the SiteManager, you will get this screen, where you
will notice that the WWW button becomes available. Click it to connect tothe device.

2. If your LinkManager account has a license associated, your browser will
open and show the Web GUI of the device via http or https:

The connection is maintained until you close the web browser, or you connect
with LinkManager Mobile to another device.

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4.

Connect to RDP enabled devices.
You can connect to MS Remote Desktop enabled devices from PCs,
iPad/iPhone and Android devices.

1. Navigate to the RDP enabled device and click the RDP button.

2. This will open a screen informing that LinkManager mobile has made aconnection to the device:

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3. Within 60 seconds, you should launch your Remote Desktop application,and enter the destination address as indicated in the above message:The connection is maintained until you close the RDP connection, or you connect with LinkManager Mobile to another device.
This procedure can be used on any platform. For iPad/iPhone and Android devices, you can download free RDP client APPs, such as PocketCloud.
The free APPs usually differ from the payable APPs by only being allowed tostore one server destination. But since you always connect to the same DNS
name (in this case gm07.secome.com) for all your RDP enabled devices, you
only need one server definition.

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5.

Connect to VNC enabled devices.
You can connect to VNC enabled devices from PCs, iPad/iPhone and Androiddevices.

1. Navigate to the VNC enabled device and click the VNC button.

2. This will open a screen informing that LinkManager mobile has made aconnection to the device

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3. Within 60 seconds, you should launch your VNC Client application, and enter the destination address as indicated in the above message.

The connection is maintained until you close the VNC connection, or you connect with LinkManager Mobile to another device.
This procedure can be used on any platform. For iPad/iPhone and Android devices, you can download free VNC client APPs, such as PocketCloud.
The free APPs usually differ from the payable APPs by only being allowed tostore one server destination. But since you always connect to the same DNS
name (in this case gm07.secome.com) for all your VNC enabled devices, you
only need one server definition.
NOTE: You should always use the default VNC port 5900, even if the device
agent in the SiteManager is specified to use another VNC port. GateManager
will automatically map port 5900 from the LinkManager to the port configured forthe agent.
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6.

Connect to JAVA VNC enabled devices
If you are connecting from a platform that supports JAVA (like Microsoft Windows or Linux), you will get an additional button on VNC enabled devices, allowing you to connect to the device via Java VNC.

1. Navigate to the VNC enabled device that supports JavaViewer http connect.

2. Click the Java VNC button.

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3. A browser windows is opening, and you are requested to run the jvnc java
app. Accept it and your remote desktop should open in the browser window.

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7.

Connect to CoDeSys WebVisu enabled devices
If you are connecting from a platform that supports JAVA (Pretty much limited toMicrosoft Windows), you can connect to WebVisu enabled devices by just clicking the WWW button in LinkManager Mobile (refer to section 3 Connect toWeb enabled devices)
It is, however, also possible to connect to WebVisu devices via LinkManager
Mobile from an Apple iOS device such as an iPad, by using the application
SpiderControl MicroBrowser-Lite from the company iniNet Solutions GmbH.
This app is available in the Apple appstore.
The procedure is a bit tricky, and observe that the MicroBrowser product may
not work with all WebVisu implementations. It is always a good idea to verify theMicroBrowser from the local network against the device, before trying via
LinkManager Mobile.
The following screenshots are taken from an iPad.

1. First connect to the agent and tab the WWW button:

Note: Step 2 to 6 must be made within 60 seconds. Otherwise you connection will time out, and you must repeat the above step

2. Your Safari Web browser will now open with a white screen.

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3. Copy the URL in the address bar into the clip board.

IMPORTANT: If the URL shows https, and not http, itmeans the GateManager server is configured as httpsproxy for increased connection encryption.
The MicroBrowser unfortunately does not support
https.

4. Click the home button, and start the MicroBrowser APP:

5. Select the address field under station name, and paste the URL in here:

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6. Tab Connect

7. You now have contact with the WebVisu pf the device

The connection is maintained until you close or navigate away from theMicroBrowser APP, or when you connect with LinkManager Mobile to anotherdevice.
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Notices
Publication and Copyright© Copyright Secomea A/S 2012. All rights reserved. You may download andprint a copy for your own use. As a high-level administrator, you may use whatever you like from contents of this document to create your own instructions for
deploying our products. Otherwise, no part of this document may be copied or
reproduced in any way, without the written consent of Secomea A/S. We would
appreciate getting a copy of the material you produce in order to make our own
material better and – if you give us permission – to inspire other users.

Trademarks
LinkManager™, GateManager™ and SiteManager™ are trademarks ofSecomea A/S. Other trademarks are the property of their respective owners.

Disclaimer
Secomea A/S reserves the right to make changes to this publication and to theproducts described herein without notice. The publication of this document does
not represent a commitment on the part of Secomea A/S. Considerable effort
has been made to ensure that this publication is free of inaccuracies and omissions but we can not guarantee that there are none.
The following paragraph does not apply to any country or state where such provisions are inconsistent with local law:
SECOMEA A/S PROVIDES THIS PUBLICATION "AS IS" WITHOUTWARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITYOR FITNESS FOR A PARTICULAR PURPOSESECOMEA A/S SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT,INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGE ALLEGED INCONNECTION WITH THE FURNISHING OR USE OF THIS INFORMATION.

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