TOG E T H E R

WINNING

Annual Report2018 — 2019

WINNING

Key Performance Indicators

DEKRA
at a glanceContinents

Acquisitions overthe past 3 years

45,197
Employees worldwide
as of December 31, 2018

Countries
Worldwide

81
Percent organic growthin fiscal year 2018+23

Percent revenue growthover the past 3 years,
in absolute terms:+ EUR 620 million

26

Millionsof vehicle inspections
in fiscal year 2018

528

60

+8,524

Annual Report2018 — 2019

Workforce growth overthe past 3 years equivalent
to +23 percent

TOGETHERKey Performance Indicators

WINNING

Infographic

DEKRA
Indicators

Thought leadership

KEY DATA OF DEKRA SE

2016

2017

2018

Revenue and Income
Revenuein EUR million

2,903.6

3,134.8

3,340.5of which Automotive

in EUR million

1,501.3

1,557.5

1,638.6of which Industrial

in EUR million

851.4

896.4

940.0

of which Personnel

in EUR million

520.9

650.1

735.2

of which Otherin EUR million

30.0

30.8

26.7

Adjusted earnings before taxes (EBT)in EUR million

200.9

228.9

227.9

Adjusted earnings before interest and taxes (EBIT)in EUR million

220.6

236.1

242.3

in %

7.6

7.5

7.3

Investments

in EUR million

81.2

89.2

123.7

Cash flow from operating activities

in EUR million

209.3

104.3

94.0

Adjusted EBIT margin

We think in terms ofsafety in order to minimize
technological risks.
OccupationalsafetyOUR MEASURES

Investment and cash flow

Future Work Lab
Brain Centric Reliability
Certification
Petrobot

Balance sheet
Total assets

in EUR million

2,091.3

2,090.2

2,267.0

Non-current assets

in EUR million

1,226.2

1,239.4

1,350.9

Current assets

in EUR million

865.1

850.7

916.0

Equityin EUR million

543.5

635.5

748.8

in %

26.0

30.4

33.0

39,35744,05745,197in EUR million

1,832.4

2,021.6

2,189.4

in EUR million

1,501.31

1,557.51

1,638.61

Equity ratio
Employees
Number as of 31/12.
Personnel expenses
AUTOMOTIVE
Vehicle Inspection

in EUR million

916.6

955.2

1,007.0

Expertisein EUR million

302.1

318.1

322.8

Automotive Solutions

in EUR million

178.0

188.8

198.0

Homologation & Type Approvalin EUR million

30.4

29.7

37.8

Claims Services

in EUR million

39.0

36.4

43.1

Other Income

in EUR million

35.2

29.3

29.9

INDUSTRIAL

in EUR million

851.42896.42940.02in EUR million

378.0

405.8

429.6

Industrial & Construction Inspection

Traffic
safetyAutonomous
driving

OUR MEASURESOUR MEASURES

Vehicle inspection
Road Safety Report
Vision Zero AwardCampaigs for increased safety

Lausitzring Technology Center
Málaga Test Center
Global laboratories for
wireless technologies

Thought
leadership

Cybersecurity

Clean
air

Material Testing & Inspection

in EUR million

155.1

160.4

159.8

Product Testing & Certificationin EUR million

164.2

177.0

188.3

Business Assurance

in EUR million

76.5

82.2

91.0

OUR MEASURESOUR MEASURES

Insight

in EUR million

74.9

71.0

71.3

Other Income

in EUR million

2.7

0.0

0.0

Emissions testing
Real Driving Emissions
Measuring points and laboratories

PERSONNELin EUR million

520.9

650.1

735.2

Common Criteria
Competence Center
Certification
Internet of Things

Training & Educationin EUR million

185.5

197.3

205.7

Temporary Workin EUR million

335.4

452.8

529.5

in EUR million

30.0

30.8

26.7

OTHER

1 – Total revenue does not include revenue of around EUR 186 million (2017: EUR 169 million, 2016: EUR 150 million)
from industrial services provided by DEKRA Automobil GmbH for regional German projects.
2 – Total revenue includes revenue of around EUR 186 million (2017: EUR 169 million, 2016: EUR 150 million)
from industrial services provided by DEKRA Automobil GmbH for regional German projects.

We provide the basis for all people worldwide to move without fear andhazard-free in an ever faster and more automated future. Tens of thousands of DEKRA experts
work for a safe life without serious injuries and death or data abuse.
Whether on the road, at work or at home.

Annual Report2018 — 2019

TOGETHER

02

03

Table of contents

Contents

New
corporate structure
04 —TOM 2020

1

Digital inspection
with VALTO360

20

4

06
08

2

28
EuroSpeedway
Lausitz starts at 5G

WINNING

56
57
58

5
SERVICE PORTFOLIOTOGETHER

Service Divisions

60

10
12
16

36
Occupational safetyat 380,000 volts

3

6

STORIESThe testing app from the Arctic Circle
Robot cars overtake racers
Climbing skills under control
Mobility – organized intelligently

55
WINNING – TOGETHERWINNING – TOGETHER

Report of the Management BoardReport of the Supervisory BoardCommittees
Organization structure

04

Editorial – Stefan Kölbl
Safe from the ground up
Management Team

08 —Service Divisions

C O M PA N Y R E P O R TNEWCORPORATE S TRUCTURE

TOM 2020 
8 RegionsService Divisions

06 —8 Regions

SOCIALRESPONSIBILITY
20
28
36
44

44

Sustainability
CommitmentCareers

70
72
74

MOIA

makes you mobile

DEKRA

DEKRA

04

05

With the Target Operating
Model 2020 (TOM 2020),
DEKRA has geared its corporate structure to future growth.
With eight Service Divisions
and eight regions, comprehensive expertise have been
networked since 2019 ona global scale. This allows
DEKRA to respond evenmore effectively to the needsof markets and customers.

With TOM 2020, we face changing
market requirements, such as rapid digitalization.
We have four main goals:

Drive customer
orientation

Accelerate
globalization

Promoteinnovation anddigitalization

Use strength
as a group

The key to achieving our goals is

COOPERATION

DEKRA

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

New corporate structure

06

07

Re
gio
ns
8 Regions –increased safety

With the new regional structure, we areaccelerating our global growth and ourclaim to be “the global partner for asafe world”. The eight regions and the newcentral sales organization provide
comprehensive, customized solutions forour services.

North
America

3 percent share of sales
552 employeesSouth
America

1 percent share of sales
282 employees

DEKRA

North-West
EuropeGermany

East &South Asia

10 percent share of sales
2,976 employees

59 percent share of sales
22,130 employees

3 percent share of sales
1,485 employees

South-West
EuropeCentral East
Europe &Middle East

Southern
Africa &Oceania

16 percent share of sales
8,239 employees

5 percent share of sales
7,807 employees

3 percent share of sales
1,726 employees

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

New corporate structure

08

09

New corporate structure

WINNING – TOGETHER

VehicleInspection

The eight new Service Divisions focus ondeveloping and optimizing our services to provide
our customers with even better service in the
future. In the course of digitalization and increasing
networking, the Service Divisions are working on
the safety solutions of tomorrow and reaffirming
our role as Thoughtleaders for safety.

Claims &Expertise

Winning
together
10 —Editorial – Stefan Kölbl
12 —Safe from the ground up
16 —Management Team

Product
Testing
WINNING – TOGETHER

Ser

8 Service Divisions –increased safetyvices
All periodic and non-periodic
vehicle inspections

Industrial
Inspection

All services related to expert
opinions and claims settlement
as well as Fleet Operations
and Remarketing

All services related to producttesting and certification as
well as homologation and type
testing services

Consulting

All services relating to inspectionsof buildings, facilities, machineryand infrastructure, including
materials testing & inspection

All consulting services andservices related to asset integrity
management and occupational,
environmental and healthprotection

AuditsTraining

Temp WorkAll services related to audits
and system certifications

All services related to training
and qualification

All personnel services:
Personal Management, Solution
Management, Event & Logistic
Management, Human Resources
Management

DEKRA

DEKRA

10

11

Editorial

DEKRA will therefore consistently network the knowledge and experienceof the people in the company. Because together the create the optima, solutions, designed to meet changing and growing customer expectations.

The timing of this step could not be better: After 15 years of continuous
growth, DEKRA is a strong company in every respect – economically sound,globally positioned, with high competence and acceptance in all business areas.
At the beginning of the 2019 fiscal year, we continued to expand ourorganization to include the Automotive, Industrial and Personnel business units,with the target operating model (TOM 2020) instead of the previous structure­:
Today, our global service offering is structured in eight Service Divisions andeight regions. In this way, we network our competences on a global scale, andcan better meet the needs of our markets and customers. This applies to traditional business areas such as vehicle inspection, but above all, enhances thepotential that digitalization opens up for us.
S T E FA N K Ö L B L

Chairman of the Management Board
DEKRA e.V. and DEKRA SE, CEO

Thanks to the new
basic organization,
we will be able to fulfill
our mission of providing
safety even better infuture and continue togrow sustainably.

I firmly believe: Thanks to the our new basic organisation, we can better
fulfill our statutory mission of safety in the future and continue to grow sustainably. Our organizational development is also an important step towards realizing our vision of becoming the global partner for a safe world in the three
key areas of life on the road, at work and at home by 2025.
With TOM 2020 , we have created the conditions for continuing ourlong-term growth in 2019 and beyond. To that end, we will further develop thecontent of our services and offer them in around 60 countries on all continents.
Safety is a basic human need, which is why we are also enthusiastic about it in2019. That’s how we win together.

Together, we create
the best solutions

DEKRA

DEKRA

WINNING – TOGETHERWINNING – TOGETHERTeam spirit is part of DEKRA’s
corporate culture and a key successfactor. But in a world of technologicalchange, the exponential expansionof knowledge and digital networking,we are facing new challenges in thisregard as well.

12

13

Safe
from theground up
Today, DEKRA is abroad-based expert
organization withexpertise in the three
key areas of life on
the road, at work andat home.

AT
WORK

ThoughtleadersINsafetySince its founding in 1925, DEKRA has been a successful
corporate endeavor in the name of safety. Winning together is ourown tradition. Already from the beginning, our self-image grewfrom being a Thoughtleader in safety – at that time mostly withstrong relation to the vehicle safety due to the strongly increasing
motorization of road traffic in the 1920s. In the following decades,
we developed the vehicle testing firm into a broad-based expert
organization with competence in the three key areas of life on theroad, at work and at home.

DEKRA

ON THEROAD

WINNING – TOGETHERWINNING – TOGETHER

Winning together

AT
HOME

DEKRA

14

15
Winning together

E X PA N D I N G

areas of expertise
ROAD SAFETYDEKRA has systematically expanded its expertise, especiallyin the past 15 years of growth, and has opened up many newmarkets both in Germany and internationally. We recognized thesafety megatrend early on. This allowed us to quickly establish
ourselves as a leading supplier in growth markets such as industrial, material and product testing. Furthermore, we systematically
expanded our fleet management business as well as organizational and process safety.

WINNING – TOGETHERNETWORKEDMOBILITYAUTOMATEDDRIVINGCYBER
SECURITY

INTERNET OF THINGS

In view of the digital transformation of the economy andsociety today, one focus of our strategic focus lies in safety issues
relating to networked mobility. We are Thoughtleaders in areas
such as cyber security and wireless connectivity. We are currently
building the largest manufacturer-independent test center for automated driving in Europe in the new Federal States at the Lausitzring in Klettwitz near Dresden.

REGIONS
60 COUNTRIESWORK SAFETY

Transformation
INTO A

global player
CLEAN AIRSERVICEDIVISIONSDEKRA

E-MOBILITYDEKRA has transformed itself over 15 years of steady andhealthy growth: from a company with a focus on Germany, France
and other European countries, to a globally successful group withactivities in around 60 countries. Its ascent to global player since
the beginning of the 2000s is reflected in selected key figures:

Sales more than tripled
Number of employees quadrupled Number of employees outside Germany
increased over 19-foldMarket entry in more than 30 new countries
Foreign sales grew almost 21 times overOver 100 acquisitions One billion Euro from new services

Excellently
positioned
Following its transformation into a global player, DEKRA
stands in an excellent position to sustainably participate in andcontinue to grow in the safety and digitalization megatrends. With
our new organizational structure and orientation, the Target Operating Model 2020 (TOM 2020), we have set the course for the
future. We will exploit our multi-faceted opportunities. With the
new structure of eight Service Divisions and eight regions, we are
creating a global network of experts and expertise. Throughinteraction and collaboration across national and professionalboundaries, we use technology change to foster an inspiring andtechnology-friendly environment internally, and to develop digitalbusiness models.

Innovative
solution provider
We are moving from a position of being experts on specificproducts and services to being a provider of innovative solutions.
For our customers, we reduce the complexity resulting from rapid
technological development and increasing regulatory requirements.
Thanks to our clear understanding of their needs, we become thesafety partner on a global scale.

Winning together– our team stands –And to learn how we alreadynetwork expertise to the benefitof our customers, see page 20.

DEKRA

WINNING – TOGETHER

Systematically16Management Team

Winning17

DEKRA Management TeamWINNING – TOGETHERWINNING – TOGETHERDEKRA has grown steadily over the past 15 years.
With the passion of a dedicated Management Team,in the future we will continue on our path of growth.

DEKRA

together

DEKRA

18

19

Winning together

DEKRA
Management Team

7

2

4

6

Stories

11

9

16

12

20

15

18

23

21

24

26

28

20 —
The testing app
from the Arctic Circle
28 —Robot cars
overtake racers
36 —Climbing skills
under control

1

3

5

1 	 _ F R É D É R I C S C H M I T T

Head of Region North-West Europe,
Executive Vice President
DEKRA Group2 	 _ T O N I P U R C A R O

8

10

13

14

8 	 _ F E R N A N D O H A R D A S M A L

Executive Vice President
DEKRA Group, Service Division
Product Testing

17

19

22

1 5 	_ C L E M E N S K L I N K E

Member of the Management Board
DEKRA SE , COO ,Regions and Sales,
Head of Region Germany9 	_ E R I C A . L A B E

Head of Region Central East Europe& Middle East, Executive Vice
President DEKRA Group
3 	 _ Y V O N N E B O L A C HHead of Region North America,
Executive Vice President
DEKRA Group1 6 	_ D I E T M A R M E T Z G E R

Executive Vice President
DEKRA Group, Service Division
Training

1 0 	_ S O P H I E D O M I N J O N

Executive Vice President
DEKRA Group, Accounting

Head of Region South-West Europe,
Executive Vice President
DEKRA Group

4 	 _ J Ö R G M A N N S P E R G E R

Executive Vice President
DEKRA Akademie Group Germany
5 	 _ L O T H A R W E I H O F E N

Executive Vice President
DEKRA Group, Service Division
Consulting
6 	 _ R O M A N Z A D R O Z N Y

Executive Vice President
DEKRA Group, Service Division
Audits

DEKRA

Member of the Management Board
DEKRA SE , CTO ,Services and Innovation

1 1 	_ S T E P H A N H E I G L

Executive Vice President
DEKRA Group, Communications& Brand Management
1 2 	_ J O A K I M W I K E B Y

Executive Vice President
DEKRA Group, Service Division
Industrial Inspection
1 3 	_ W O L F G A N G L I N S E N M A I E RMember of the Management Board
DEKRA SE , CFO , HR and IT

7 	 _ B E R T Z O E T B R O O D

Head of Region South America,
Executive Vice President
DEKRA Group

1 7 	_ I V O R A U H

1 8 	_ J A N N F E H L A U E R

Executive Vice President
DEKRA Automobil GmbH Germany
1 9 	_ S U Z A N A B E R N H A R D

Executive Vice President
DEKRA Group, Service DivisionTemp Work
2 0 	_ U L R I C H R O T H F U C H S

Executive Vice President
DEKRA Group, Legal,
Compliance & Data Protection

1 4 	_ S T E F A N K Ö L B L

Chairman of the Management
Board DEKRA e.V. and DEKRA SE ,
CEO

25

27

WINNING – TOGETHERWINNING – TOGETHER

44 —Mobility –organized intelligently29

2 2 	_ G U I D O K U T S C H E R A

Executive Vice President
DEKRA Automobil GmbH Germany
2 3 	_ D R . K E R I M G A L A L

Executive Vice President DEKRA
Group, Strategy & Innovation
2 4 	_ M I K E WA L S H

Head of Region Southern Africa& Oceania, Executive Vice
President DEKRA Group2 5 	_ W I M T E R V O E R T

Executive Vice President
DEKRA Group, Service Division
Claims & Expertise
2 6 	_ K A I VA R N A I

Executive Vice President
DEKRA Group, HR
2 7 	_ N I C O L A S B O U V I E R

Executive Vice President
DEKRA Group, Service Division
Vehicle Inspection
2 8 	_ M A R K T H O M Ä

Executive Vice President
DEKRA Group, Marketing & Sales

2 1 	_ S T A N Z U R K I E W I C ZHead of Region East & South Asia,
Executive Vice President
DEKRA Group2 9 	_ M A R C E L V O G E L M A N N

Executive Vice President
DEKRA Group, Controlling

DEKRA

20
The testing app from the Arctic Circle

Innovations are everywhere – even on theedge of the Arctic Circle. In Finnish Lapland,
DEKRA’s test engineer Tiina Vakkala andher team are working on a web applicationthat could revolutionize the inspection ofindustrial plants.

WINNING – TOGETHER

Who would have thought that Lapland would be so loud? The rolling millsroar, the exhaust blows and heavy-steel rollers drive to their destination on
automated cars accompanied by loud warning tones. Equipped with earmuffs
and safety clothing, DEKRA’s test engineer Tiina Vakkala and Juha Raitanen,
an expert in non-destructive testing of materials, set to work in the cold rollingmill of the Outokumpu Stainless Oil plant in Tornio, Finland. Every three months,
the chemical pipelines and storage tanks in the cold rolling mill must be checked.
Using a map on her smartphone, the engineer navigates to the first destination.
Here, her gaze wanders over a labyrinth of pipes, pumps and valves until she
discovers what she was looking for: a small QR code sticker. While Raitanen
unpacks his ultrasound machine to measure the wall thickness of the hydrofluoric acid tube, Vakkala scans the code with her cell phone. A window for themeasuring point appears on the display. Here, Vakkala can not only view thedata of prior inspections, but also immediately save the newly measured value.
They are already setting out for the next measuring point.

from theArctic Circle
DEKRA

Before VALTO360, inspections
were an analog affair.

PA P E R L E S S C H E C K I N G“When I go to Outokumpu, I don’t need paper and pencil anymore – and thecustomer gets his results delivered digitally,” says Vakkala. This is possible
through an app called VALTO360 (see infographic). “Before VALTO360, inspections were an analog-only matter. We had simple spreadsheets and the customer had to wait at least a week for results.” The app, which runs on any
smartphone or tablet, allows measurement results to be captured digitally on
the spot. But what makes VALTO360 so special is its 360°panoramic images:

DEKRA

WINNING – TOGETHER

The
testing app

21

22

23

The testing app from the Arctic Circle

Infographic

The app at work
Gone are the days of simple spreadsheets. The VALTO360 application digitizes theinspection of industrial plants and the customer receives its data in real time.

Customers also benefit from the app:Not only do they receive their results faster,
but they can also extend the program toinclude individual applications.

2
IDENTIFYINGMEASUREMENT POINTS

1With the aid of 360°
recording, the test engineer
orientates him/herself inthe system and identifies
the measuring points using
augmented reality.

MEASURING SYSTEMSWith a special camera,
the app creates a 360°
recording of the terrain
to be tested. “Points ofinterest”, such as pipes,
pressure equipment,
valves or fire extinguishingsystems, are marked onthese pictures. In the “real”
world, these points areprovided with QR code
stickers.

WINNING – TOGETHERWINNING – TOGETHER

As with Google Street View, systems can be captured and mapped using special cameras. The tester can thus move virtually through the system on his/hermobile phone and receive measurement points and instructions that he/she cancompare with the real environment. This makes work immensely easier, especially on large sites – as in the 14-hectare cold rolling mill in Outokumpu witharound 850 measuring points. “When testing, we are usually on our own –there is no map yet. That made it almost impossible for us to change the tester,”says Vakkala.

CUSTOMIZEDThe 36-year-old Finn has long had the vision of a digital assistant. “Butwhat I imagined was just not commercially available,” she says. For this reason,
Vakkala rolled up her sleeves and developed VALTO360 together with theagency Systems Garden. The app not only makes life easier for testers, but also
benefits customers. Not only do you receive your results faster, but you can also
extend the app individually. “Moreover, we continue to develop VALTO to incorporate additional customer needs,” says Vakkala. In Lapland alone, there is
massive interest: Three customers are already using VALTO360, while the fourthis being set up.

3

MEASUREMENT AND
D ATA I N P U T

The test engineer scans the
QR code with a smartphone ortablet. After completing his
measurements, he/she enters
the results in the input form.

4
D ATA T R A N S M I S S I O N

AUGMENTED REALIT Y:
WITH THE HOLOLENS IN THE STEEL MILLVALTO360 has also caught the attention of the headquarters in Stuttgart.
The large office of Andreas Grasse and Sebastian Rolf is an oasis of calm compared to the Finnish cold rolling mill. Grasse and Rolf are part of the “Digital
Innovation Lab”. Their Mission: To promote and push forward IT-technologicalinnovations at DEKRA. “In March 2018, we were in Finland to come up withnew ideas for the app in an international workshop,” explains Grasse. There,
he used one of his “favorite toys”: The HoloLens, or so-called “mixed reality
glasses”, which are controlled by language and head movement. In the future,
it could become a terminal for VALTO360. The tester receives all the information – e.g. measuring points – directly into his/her field of view and can control
the glasses via gestures. “There is also the option of connecting a colleague

DEKRA

Data are transmitted via
the DEKRA Management­
system. Customers receive
a secure access.

5

A C C E S S T O I N F O R M AT I O N

Customers can retrieve data
anywhere and at any time –Internet connection and security
release provided.

DEKRA

24

25

The testing app from the Arctic Circle

WINNING – TOGETHER

Direct jump:
Engineers scanning the QR codewith the mobile phone will see
the corresponding input form toenter measured values.

WINNING – TOGETHER

With Tiina Vakkala
and the new testing app
on an inspection tour

View from the top: The factory areaof Outokumpu Stainless Oil in Torino covers
600 hectares. There are 50 kilometers ofpedestrian and cycle paths on the complex.

DEKRA

Easier orientation: Using a “Google
Street View” like feature, test engineers
can easily navigate the layout.

DEKRA

26

27
The testing app from the Arctic Circle

From Finnish Lapland to the whole world:
The demand for VALTO360 is already high.
Joakim Wikeby, Service Division Industrial
Inspection, speaks on the other plans tolaunch the web application – and explains
what its service division can do to help.

E K ExR A ecut
In Gr ivedu ou Vstr p, iceia Sl I e r P re
ns vi sipe ce dect D nt
io iv
n isi
on

ak

ue

J.W.
Internally, we have already received
requests from many countries. But
VALTO360 will be offered first to ourexisting customer base in Scandinavia –and will continue to grow from that point.

The program runs on any
standard terminal – Internet access andsecurity clearance provided.

THERE IS MAJOR CUSTOMER INTEREST
IN THIS DEVELOPMENT

What would be the next steps to market
VALTO360 in other countries?

D

Jo

Q

WINNING – TOGETHER

stim ion
W sf
ik or
eb
y

VALTO360 attracts great interest from
Scandinavian customers. How do you
assess demand in other regions?

from outside to the HoloLens. This person would then see the same on his/hercomputer screen in the office as the tester on site. Together, they can then discuss a problem or share hints,” explains Grasse.

J.W.
First of all, the app has to be flexible
enough to integrate different data sourcesor systems – and it must adapt easily todifferent services. If we want VALTO360
to be commercially successful in othercountries, we need to involve the key
people in the regions as early as possible.

To what extent is TOM 2020 helping
to drive this innovation?

Grasse and Rolf are convinced that VALTO360 will be met with greatinterest also among customers across the Finish border. This is already the casein Sweden: Jörgen Backersgård, Director of Business Innovations at DEKRA,
works with his team to connect VALTO360 with another application called
SAFEHUB – a so-called “Field Service­Management-Software“. It is a platformthat enables test engineers, among other things, to plan their work, execute it
efficiently, and communicate with customers and the backoffice. “As we combine VALTO360 and SAFEHUB, we greatly increase the value of both systems,”
says Backersgård. The market launch is only scheduled to take place in
Scandinavia, as the strong market position and customer base of DEKRA facilitate
introduction. “The first contacts with customers are extremely positive. I believethat we will have over 500 customers within a few years”, Backersgård states
convincingly. At times, Tiina Vakkala is somewhat surprised at the enormousinterest her web application has stirred: “I’m thrilled that VALTO360 has been
so well-received,” she says. “It’s fun to keep developing the app and provide
new solutions to customers. I’m curious to see where the journey may lead us.”J.W.
The focus of the Service Division is to alarge extent on innovation and technicaldevelopment. Innovative projects such
as VALTO360 benefits from this, because
the global distribution of this new service
is expected to be more advanced than
before.

DEKRA

DEKRA

WINNING – TOGETHERInterview

28

29

DEKRA turns the former racing run
in Lausitz, in the next few years,
into one of the world’s largest inspection
and test centers for automated and networked
driving. The company brings together
know-how from the Group and the expertiseof partners such as Deutsche Telekom.

“DTO 10 is now on the Grand Prix circuit.” The radio in Norbert Kohlenbrenner’s hand is rustling as he waits for a confirmation. A warning sign appears
in the side window of his black station wagon: Attention! Racing & Test operation. Danger of death! The route supervisor answers: “Confirmed.” Kohlbrenner, head of the test track operation at Lausitzring, drives his company car thelast few meters to the driveway. Then briefly accelerates to stop at the long
curve of the tri-oval, into the “Hörlitzer Eck” – dedicated to the inhabitants of
Hörlitz, who live within earshot of the legendary “EuroSpeedway Lausitz”, as
the Lausitzring was also called.

The beginning of a new era: Largest inspection
and test track for automated and networked
driving moves to the pole position.

racersDEKRA

The race track is legendary because international competitions have been
held on this tarmac for almost 20 years – from the DTM to the Superbike WorldChampionship and Formula 3 through to the RedBull AirRace. At the end of 2017,
the Lausitzring found a new use. DEKRA acquired the premises to the adjacentTechnology Center (DEKRA Technology Center). Since then, Kohlenbrennerrefers to his daily routine as “test operation with racing character”. Because
DEKRA turned a racetrack into a test track. During the week, around 200 DEKRA
employees inspect vehicles up to the type approval – from Pedelecs to tanks.
For DEKRA, the location is ideal for offering all test procedures at a single spot: Engine test stands, exhaust castors for emissions and energy consumption measurements, halls for safety crash tests, or special asphalt tracks for noise
measurements. In Germany, there is no comparable area in terms of dimensions.

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

Robot cars
overtake

Robot cars overtake racers

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31

Robot cars overtake racers

Infographic

The five stages of automation
The journey is the destination – and the journey is still far away from the
100 percent vehicle-driven locomotion (Level 5) without a steering wheel.

Even across Europe, the location with its approximately 540 hectares, whichroughly corresponds to over 700 football fields, is unparalleled. On weekdays,
up to 200 different vehicles are tested here. On some weekends a year, events
such as the DTM race are held.

Digital structural change: The 5G partnershipwith Deutsche Telekom enables the mobilityof the future.

MANUAL

Full attention of the driver.

01

DRIVER ONLYASSISTED DRIVING

This is driving as in (great)
grandpa’s times. Driving
feeling as in the 1920s:
zero assistance guaranteed.
In short: 100% museum
material.

Assistance systems
record information fromthe environment to assist
the driver, for example,
in staying in lane or parking.

2

3

PA R T I A L L Y A U T O M AT E D
DRIVINGH I G H L Y A U T O M AT E D
DRIVINGFor example, advanced
assistance systems
automatically brake thevehicle upon obstacles.
But the driver still takes on
all dynamic driving tasks.

The system takes over a majorpart of the perception of theenvironment and can also
control the vehicle automatically. It assumes that a driver
can intervene if necessary.

4

5

T H E D R I V E R B E C O M E S A PA S S E N G E R

In the coming years, the company plans a giant step into the mobility of
the future. The entire site will be upgraded to a test center for automated andnetworked driving. DEKRA is working closely with Deutsche Telekom to harness
the new communication technology – a powerful 5G network – across the site.
This standard allows DEKRA and the customer, to test the mobility of the future
on a track proven for 20 years. It won’t take long for self-driving cars to lap
around the Lausitzring. The long straights serve as “overland scenarios”. As forthe racing oval, it becomes the “highway scenario”. What is more, each surface can be converted into a “city scenario”. In Lausitz, DEKRA combines its
extensive know-how with that of partners to bring self-driving vehicles safely
onto the streets in the coming years. Vehicles that, in the best of cases, require
no driver whatsoever. Vehicles that turn drivers into passenger.
When Kohlenbrenner finishes his lap around the course of the Lausitzring,
he turns off onto a small side street: “DTO 10 has left the Grand Prix circuit,”
he says into his radio. He drives past the former paddock, whose 55 boxes arerented out to manufacturers from around the world to test their innovations on
the DEKRA grounds for hours or days. On the freshly paved, blue-black shimmering surface directly in front of it. Here is just an SUV braking with a screeching noise. Sensors and cameras connect to innumerable cable strands. Who istesting? Secret. What is being tested? Secret.

2

WINNING – TOGETHERWINNING – TOGETHERDEKRA has been at the Lausitzring since 2003. Initially as a tenant, later
as a lessee of the test oval, and today as the owner of the entire facility. Over
time DEKRA, has invested a high double-digit million amount, created many jobs
and a flagship project for the region. The present is now called: Safety insteadof glowing asphalt.

1

0

3

F U L L Y A U T O M AT E D
DRIVINGThe vehicle can drive fully
automatically without thedriver’s intervention. Signals
such as Tempo 30 or an
unexpected person on theroad are transmitted digitallyto the vehicle control systemand the speed adjusted.

4

AUTONOMOUS DRIVING

Complete driving automation
is attained when people arechauffeured from one place
to another – without a driveron board.

AUTONOMY

5

The driver becomes a passenger.

DEKRA

DEKRA

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33

Robot cars overtake racers

Shielded from the public:
Automated drivingin the endurance test

The whole area is screened. If you enter, you have to tap the mobile phone
camera. Where once the public could drive to the auditorium, security guards
now watch over a locked gate, embedded in a 2.20-meter high chain-link fence
fitted with opaque tarpaulin. It encloses the whole area. If a prototype isannounced, only a handful of employees will be admitted. This also includes
Managing Directors – no exceptions are made.

SIMUL ATION OF DIFFERENT SCEN ARIOS“This is the overland course,” says Kohlenbrenner while the car runs rumbling over a wide road, where years have already eaten into the asphalt. He
drives past a muddy motocross track and on a circular surface, on which the
DEKRA examiners check the handling and braking behavior of a vehicle. Kohlenbrenner leaves behind a noise measuring section and travels along the ABS
measuring section, which is coated with three coverings to simulate black ice,
dryness and rain. Then we reach the gate.

DEKRA has been at the Lausitzring
since 2003. Initially as a tenant,later as a lessee of the test ovals, andnow as owner. Because safety calls
for testing.

The computer acts as thepassenger. Tests proof
whether the car evades thecyclist in time or decelerates reliably. Because only
maximum safety creates
trust in new technology.

DEKRA

It opens automatically and to reveal the racing oval behind it. Two milesof parallel runs that meet in 42-degree steep curves. Unique in Germany – andtherefore just right for DEKRA. “This is our highway route. In tests, we can reach
speeds of over 200 kilometers per hour and simulate ascending and descending
sections,” explains Kohlenbrenner.
Overland courses, large surfaces for city scenarios, motorway routes, the5G network; in Klettwitz, DEKRA has a clear vision in mind: to make future
mobility safe. The person responsible for this vision is Volker Noeske. His office
is located right next to the test tracks, on the first floor of the DEKRA Technology Center. Here, we find the nearly 1.90-meter tall site manager in front of
the pictures on his wall. On one you can see him measuring a DTM racing carwith millimeter precision using a 3D arm. DEKRA has also been responsible forthe technical acceptance of DTM cars for many years.
On his window sill, there is a yellow test flag with the signatures of all theDTM racing drivers. “Manufacturers and drivers initially wondered what we
found from DEKRA in our tests,” says Noeske with a smile. But it quickly became
clear to everyone involved that DEKRA was the safety and fairness guarantee.

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

A clear vision: Safely shaping
the mobility of the future. This means:
Testing, testing, and testing.

34

35

Interview

Robot cars overtake racers

Strong team for networked driving – said
Volker Noeske about DEKRA’s international
test network. How close is the connection
with the colleagues in Málaga, Spain?
COMMUNIC ATION IN REAL TIMERA
Kl Tecet h
tw noitz lo

H

ea

d

of

in

D

EK

Q

WINNING – TOGETHER

gy

C

r

en

te

Vo ue
lk s ti
er on
N sf
oe o
sk r
e

V.N.
In Málaga, DEKRA is developing knowhow for connected driving in Klettwitz andon other routes on which DEKRA collaborates, such as in China. The Spanish location is our laboratory version. Together,
we are a strong networked driving team.
Today, we are testing automated driving.
That is, the entire sensor system is in thevehicle itself. In the future, it’s going to beabout networking. The vehicle also communicates with the environment. With theguardrail, the traffic light, other road
users, etc. In Malaga, this communication
technology is being tested.

Where do you gain the experience?

V.N.
In Málaga, colleagues have been testing
Wi-Fi components, Bluetooth connections,smartphones and mobile phones forapproval for many years. Meanwhile,
also-called on-board units. These are thebrains of the vehicles that communicate
inside and outside. Special attention is
also paid to cyber security.

Noeske has been at it for long time. Since 2008, the 48-year-old manages
the site. Therefore, he also looks after the expansion of the 5G network: “With
Telekom, we will place radio masts here to offer the latest mobile communications standard and related services.” 5G is fundamental to autonomous driving.
Vehicles can communicate in real time with their environment. So far, responsetime for information processing was too long. Everything changes with 5G.
Noeske: “Among other things, it allows “precise positioning”, which allows
locating vehicles with an accuracy of two centimeters”.

Precision through progress: 5G allows
precise positioning down to 2 centimeters.

Self-driving cars can be “automated”. That means the car itself scans thesurroundings. It uses its own safetysystems including radar, lidar or camera. DEKRA
is ckecking automated driving cars today in Klettwitz. Today’s systems still present
certain limitations. When snowing, for example, cameras can no longer recognize
the white lane marking. The car can no longer stat on lane independently. Fortunately, “precise positioning” is weather independent. The system is however
dependent on external communication. The next step: Cars drive and then network. They continuously exchange information with the environment – communicating “vehicle-to-everything”. The vehicle communicates with crash barriers, traffic lights and other road users. It even knows about the child who plays behindthe next corner beforehand, although its own sensors do not reach that far. Simply because an oncoming car shared the information.

HUMAN SOURCES OF ERRORSHow close is the connectionof the locations?

V.N.
There are two strands in Klettwitz andMálaga, which have become even more
integrated in 2019. In order to build thetest track for automated­and networked
driving in Klettwitz, we need more software
engineers and communication engineers,
according to the Spanish model.

DEKRA“Man is the biggest source of errors in traffic,” says Noeske. “Autonomous
driving allows us to avoid this source of error and get closer to Vision Zero. No
more accidental deaths and only a few seriously injured.” 5G can help in that
respect: To do this, DEKRA equips the infrastructure with sensors that commu­
nicate via the 5G Telekom network. Every scenario, whether city, country, highway, metropolis or village can be built on the site. “Today, Schipkau, tomorrow
Shanghai. Wherever works. Around 70 percent of the mobility scenarios of the
future can already be tested by DEKRA today. The remaining 30 percent canbe mapped with the know-how of the DEKRA connectivity experts from Málaga
and the Telekom cooperation. “We combine our knowledge – for the benefitof all partners and for the safety of autonomous driving,” says Noeske, themaster of the (Lausitz) ring.

DEKRA

WINNING – TOGETHER

What is being tested in Malaga?

36

37

60 meters above the ground and 380,000
volts in the immediate vicinity: Occupationalsafety and routine processes have thehighest priority here. An advanced safety
culture can minimize risks – and DEKRA
experts can help achieve this.

WINNING – TOGETHER

When Christian Stolberg goes to work, it’s time to climb. He climbs
60 meters high on a steel lattice mast. After each step, he must re-hook his safetyrope. Only then will he proceed. Whilst the power line he must work on isswitched off, 380,000 volts crackle through the wires on the other side, a mereten meters away. He hears the humming of the highest voltage running throughGerman power grids and feels its vibrations.

When working at extreme heights,
all safety rules must be observed.

undercontrol
DEKRA

Thus it’s no surprise that the overhead line installers of Cteam Consulting& Anlagenbau from Ummendorf in Baden-Wuerttemberg are extremely meticulous about their safety. The theme is always present and an important part ofthe briefing of the 26-man squad. Briefing at the construction site and Cteam’s
construction depot In Biblis, route construction manager Ernst Lueger describes
the work required and the hazards involved: falling parts, damaged tools andlive components. All safety rules when working at heights must be observed.
There is a translation for the Croatian team members.
This is standard operating procedure. Not quite today though. Andreas
Geiger from DEKRA’s Assurance Services and his colleague Thomas Fischer did
not just attend an introductory meeting and instruction. They will accompany
Cteam’s crew throughout the day at the construction site and look at the safety
precautions taken in practice. This is followed by an assessment of the safety
and mindset of the building site’s personnel, along with cultural aspects.

DEKRA

WINNING – TOGETHER

Climbing skills

Climbing skills under control

38

39

Climbing skills under control

Infographic

Working together for greater safety
The Safety Culture Ladder is a certifiable standard for measuring safety awarenessat work and understanding of safe working practices in corporate environments.

A

5
Safety is fully
integrated into allbusiness processes.

C
OA TI

LC

R

CTIV

2

PAT

Change behavior
is spontaneousand short.

H

OLOGI

1

L

DEKRA

EA

CA

The same as it was on this day. Cteam’s project task is to upgrade two
380-kilovolt six-kilometer circuits with new conductors. The gigantic insulators
must also be replaced. Light-blue plastic elements replace the brown ceramic
insulators. The masts on which the overhead line engineers work reaches 50 to
70 meters high, i.e. two church towers on top of each other. Men carry heavy
tools and bear safety equipment on their bodies, which alone weigh about 30
kilograms. It does not seem to bother them that it’s freezing down on the groundthat day. Several layers of clothing, windproof jackets and goggles make up
for that. The climbers – many come from Austria – are in a good mood, andeveryone agrees. This job is fun. Work is done whatever the weather. They will
only stay on the ground when there is ice and strong wind gusts.

Safety rules
are perceived
as important.

E

WHATEVER THE WEATHERU L AT

3

Experiencing safety in the company anddeveloping structures together.

Safety is a highpriority andis continuously
improved.

ED

CA

4

“When in Rome,do as the Romans do.”

DEKRA

WINNING – TOGETHERR

E

WINNING – TOGETHERVA N CV“TenneT is the driving force. The company wants to come in at level four,
the second best category. To do this, suppliers must reach level three”, explains
Benjamin Gick, project manager at DEKRA Assurance Services. Suppliers who
control their safety structures are not just line builders. The entire business spectrum is required. Consultants also observe work on wind turbines or on cablerailways. “We are not engaged because we really seek to uncover something,”says DEKRA’s Andreas Geiger. Instead, he sees his task as figuring out how safety
is experienced inside the company, and how it can be further developed together.

DED

The background to the audit is the five-level Safety Culture Ladder (SCL),a certifiable standard for corporate safety culture. One of the four Germantransmission system operators, TenneT, uses SCL as a measure to increase thesafety awareness of its workforce and that of contractors such as Cteam, andultimately achieve the highest safety rating. Cteam is based in the Upper Swabian district of Biberach and employs a total of 455 people, 269 of which are
involved in overhead line construction. Both DEKRA safety experts support thecompany in optimizing the structures and also to improve its ranking position.

F I V E C E R T I F I C AT I O NLEVELSPC E RT I F I E D SA F E T Y C U LT U R E

The Safety Culture Laddermakes the safety awarenessof a company visible. The goal
is to reduce the number ofunsafe situations with theirconsequential damages(personal injury and property
damage). The Safety Culture
Ladder provides a framework
for both clients and contractors
but also suppliers operating indifferent sectors. The higher
the safety awareness of acompany, the higher the
rating.

40

41

Climbing skills under control

WINNING – TOGETHERWINNING – TOGETHER

Paying attention
to each other is paramount

Vital safety check: All work equipment
is tested before use.

Whether upward up or
downward: The heavy safety
equipment – weighing up to 30
kilograms – is always on hand.

Auditor and client:
On-site inspections provide
safety experts with key
insights. Safety training is
mandatory.

DEKRA

DEKRA

42

43

Interview

Climbing skills under control

How can companies reduce the number ofaccidents even further? Lothar Weihofen,
Executive Vice President DEKRA Group,
Service Division Consulting, comments:
Corporate culture is the key to greater safety.
MINDFUL COOPERATION

,

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D re s
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C DE
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WINNING – TOGETHER

up

Lo Qu
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n

L.W.
For many companies, the actual drivers
behind health and safety are the desire
for compliance and customer requirements. But in the minds and hearts ofmanagement and employees, the understanding of safe and healthy working
is probably insufficient. Safety is a guarantor for reliable work processes andsatisfied employees.

How can corporate culture
improve safety?

L.W.
Systematically developing a businessfurther through behavior and understanding about the contextof trust and responsibility preparedness of all management
and employees has a measurable effecton performance.

Where can we make
improvements?

L.W.
Experienced safety shows in dropping
accident rates and absence rates.
We have measured success with manycustomers also with concrete values.
Improvements in safety, behavior-based
quality or accident rates of 25 to 50
percent are generally realistic targets.

DEKRA

SCL experts conduct the first round of inspections in the construction warehouse. Any damaged tools are locked away here in boxes. Heavy cable drums
are secured with wedges to prevent them rolling away. And Thomas Fischer
likes that. But what about the Croatian staff, do they really pick up all the hints?
No problem: Some speak good German and pass on the information to theircolleagues. What is more, the company offers German language courses. RouteConstruction Manager Ernst Lueger: “If I’m not sure if a colleague has got thatright – I’ll drive out and have a look.”

Bringing major potential hazards
under control: But small things may
also lead to accidents.

Michael Schürle is Head of Integrated Management System at Cteam,responsible for quality and EHS. He points out that the entry training for new
employees has been extended from three days to one week. Respecting eachother mutually was a matter of course for the men and also a task of their managers. The team also receives a bonus if it remains work accident-free for halfa year. And: The biggest potential dangerslike electricity and height are not the
problem. They have that under control. For example, unsecured climbing is areason for dismissal at Cteam. It’s rather the little things that lead to accidents:
One stumbles over a tool, the other engages without a glove in a wire reel.
A few minutes later, it becomes clear which details can be decisive. The
fitter on mast 14 has roped off material, including a carrying sling. This has toomuch “slippage” and can no longer be used. To ensure this is the case, an
employee makes that part unusable with a knife. Actually, all actions of an
exemplary nature. But he does so with a knife of which the safety expert disapproves. Is there no other option, a bolt cutter, or maybe a pair of scissors?
Everyone gives it a thought.

PRACTICE-BASED APPROAC H

At the closing meeting conclusion, Andreas Geiger’s and Thomas Fischer’s
conclusions are entirely positive: “People here know what they are doing, they
feel safe, and there is no nervous hustle and bustle on the job site.” Needlessto say, Cteam’s management is glad to hear such assessment and also draw apositive balance. Finally, a close-to-reality observation on site proves far more
effective than theoretical standardization rules.

DEKRA

WINNING – TOGETHER

Why do workplace accidents
still occur?

44
Mobility – organized intelligently

For the mobility start-up MOIA,
DEKRA provides drivers, takes over fleet
management, analyzes driving behavior
and thus ensures greater safety. Whatbegan as an adventure for both companies
is an established market offering today.

WINNING – TOGETHERDEKRA has been a partner of MOIA , the mobility start-up from
Volkswagen,since the summer of 2017. MOIA seeks to design mobility on-demand – with its characteristic shuttle buses. Customer call and pay these vehicles
via app. They are cheaper than a taxi and more flexible than the bus. The idea
behind it: An algorithm bundles similar bookings into ideal routes. The shuttles
picks up customers on the way and drops them off as desired to increase thevehicle utilization and allow MOIA to lower inner-city traffic. At the same time,customers reach their destinations comfortably – without change over. This is
how the ride-pooling principle works.
MOIA tested its concept for eight months in Hanover with great acceptance. Since the summer of 2018, the service is commercially available as agood complement to public transport. There from the beginning: DEKRA Arbeit.
“We recruited and trained the drivers for the shuttles. We also took over thevehicle administration,” reports Managing Director Suzana Bernhard, who has
been managing the DEKRA subsidiary for 15 years.

organized
intelligently
DEKRA

One driver, several guests, similar destination.
Inexpensive and safe – that’s how
ride-pooling works.

DEKRA’s range of services for MOIA also includes vehicles maintenanceand care, writing expert reports, regulating damages, and driver-scheduling.
Meanwhile, the MOIA fleet in Hanover has grown to 75 vehicles and 160 drivers.
“It’s interesting to support a new initiative,” says Bernhard. But also an immense
challenge: Because, as the strategic partnership between both companies took
off, each development step was one into the unknown – the idea was completely
new, and the cooperation consisted in “a constant update”, as Bernhard calls it
today. “That can only happen when there is mutual loyalty and both parties standon equal terms,” she says.

DEKRA

WINNING – TOGETHER

Mobility –

45

46

47

Mobility – organized intelligently

Infographic

DEKRA S@fetyIndex
DEKRA S@fetyIndex as the leading standard
for assessing safe driving behavior.

1

CHALLENGING ROSTER

Consideration of
dynamic factors, suchas weather, daytime
and nighttime
etc.

USER

Data source

Compliancewith the speed
specification

Real-time measurements
via smartphone,telemetry data,etc.

But driver selection came before rostering. Needless to say, they had tobe reliable, friendly, and safe behind the wheel. Maybe students? No, they
have exam period and lectures. How about pensioners? No, the shuttle is 100%
digitally operated. Drivers tap everything on a smartphone display. “We underestimated both. Having an affinity to technology is a prerequisite for the job,”says Bernhard. “Just as is absolute reliability.” It quickly becomes clear that
MOIA may only consider a fixed driver base. Drivers who just love the job.
Data transfer

No sooner said than done: All 160 drivers who are in action in Hannover
today are specially trained and have proven their suitability with numerous certificates. DEKRA Arbeit ensures that MOIA customers reach their destination
safely, comfortably and reliably.

Modern mobility: Shuttle buses withelectric drive. Already routine in Hanoverand soon in Hamburg too.

Real-Time

Feedback(if necessary)

2
ECONOMIC AND
A N T I C I PAT O R Y D R I V I N G

A P I * & D ATA B A S E

Calculation anddata storage.

PROMOTION OF
TRAFFIC SAFETY

Data accesspersonalized or anonymized

COST REDUCTIONDRIVING WITH E-MOBILIT Y PROFILE

The pilot project in Hanover was a success and the foundation for further
cooperation. In the spring of 2019, MOIA will also be offering its mobility-on-demand service in Hamburg. With a difference: In the Hanseatic city, shuttles are
fully electrified. DEKRA Arbeit is a partner on board and responsible for driver
training. “We did not think good employees could be the biggest challenge,”says Bernhard. “But the driver market in Hamburg is empty.” Hamburg is
regarded as a think tank for new mobility. Many providers are here with theirinnovative solutions – and compete for good drivers.

WINNING – TOGETHERWINNING – TOGETHER

In hindsight, the problems we had appear banal, even if they seemed
insurmountable challenges at the time. The creation of the roster is a good example, because, for Bernhard, it was an equation with many unknowns: How many
employees do we need to start? What will be the shuttle utilization rate? Howlarge will our demand be? Since there are no fixed travel times as with regularbuses, there are hardly any fixed stops. “We felt that the roster was changed
around 100,000 times. On the starting day alone we changed it five times,”
Bernhard describes the challenge at the time.

Braking andacceleration
behavior

The DEKRA S@fetyIndex isa data-based algorithm toobjectively measure driving
behavior as an independent
third-party. It rates the three
dimensions of acceleration,
speed and braking behavior.
Maximum exemplary driving
is then rated with the highest
score.

INCREASED VEHICLE LIFEH I G H E R T R A N S PA R E N C Y
A B O U T D R I V I N G B E H AV I O R

3AUTHORISED ACCESS*application programming interface

DEKRA

Evaluation of driving behavior
in compliance with data protection,for example, on a fleet basis.

DEKRA

48

49

Mobility – organized intelligently

Together on the way
with your own chauffeur:
Revolution Ridepooling

WINNING – TOGETHEROn DEKRA’s own test track in Hamburg, this has become something formal: “Suitability passenger transport and passenger ticket (for shuttle service
drivers with electric vehicles)”. In 104 lessons, participants develop a basic
understanding of battery-powered technology, talking about environmental
issues, and maintaining and taking good care of the energy source. Social competences also play a central role. As a service provider, dealing professionallywith customers is important. This includes using a polite language, but also
adopting reasonable appearance. Naturally, MOIA candidates at the wheel
must also: Driving style, braking behavior and anticipatory driving are put tothe test. Finally, local knowledge is conveyed: Where is the nearest hospitaland by which is the current district?

Anyone can drive a shuttle.
However: Sitting at the wheel only seems
enticing after extensive training and testing.

INCREASED SAFET Y THROUGH
D R I V I N G B E H AV I O R A N A LYS I S

Mobility of today andtomorrow: Let yourself
be driven to yourdestination in goodcompany.
And so that everything
is not only relaxed
and inexpensive,
but also extremely safe,
there is the DEKRA
S@fetyIndex.

DEKRA

Recently, DEKRA has extended the safety topic for MOIA with an inno­
vative element: the “DEKRA S@fetyIndex”. Underlying this is an algorithm thatmeasures driving behavior neutrally and objectively. To do so, the algorithm
assesses three dimensions: Acceleration, braking behavior and compliance withspeed limits. If the shuttle driver accelerates and brakes ahead of time, andkeeps under the specified speed limit, the index awards him/her the highest
score. Conversely, if the driver drives too fast and brakes excessively, for example, he/she receives a reduced score.
“Ninety percent of accidents happen because of human error “, explains
Valentin Löwenstein, responsible for DEKRA Digital for Business Development.
“We want to take countermeasures by displaying driving behavior in anonymized
manner at the fleet level or with the driver’s consent, taking data protection
into account.” DEKRA Digital, just one year old, is a new and agile unit whose

DEKRA

WINNING – TOGETHER

That’s why DEKRA Arbeit in Hamburg is pursuing a new strategy: It trains
drivers itself. In a 13-day training course, would-be drivers learn how to handle
electric shuttles. Further prerequisite include: Driver’s license, P-certificate forpassenger transport, certificates of physical and mental fitness, eye test, functional and performance test, and police certificate of good conduct. If all formal and documentary requirements are met, would-be drivers are put throughthe DEKRA Academy. “That’s our big advantage,” explains Bernhard. “Wehave expertise in the automotive sector, personnel services and qualification.
We network this knowledge for the benefit of customers.”

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51

Interview

Mobility – organized intelligently

A strong partner for new mobility – Suzana
Bernhard on the reasons behind DEKRA’s
success among the providers.

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WINNING – TOGETHER

p,

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S.B.
MOIA’s innovative mobility concept is agood example of this. The reason why weare a strong partner to the Volkswagen
subsidiary lies in the networking of ourbroad knowledge to the benefit of MOIA.
Of course, this is about our core competence of automotive safety. To this end,
we can add our expertise in qualification
as well as in the personnel service, andfinally our know-how in the digital topics
of mobility.

How does MOIA benefit especiallyfrom DEKRA’s work?

S.B.
For example, thanks to the close coop­eration with the DEKRA Academy, by
our ability to develop further educationand training. Due to our excellent
networking, we are able to respond tochallenges at any time and provide
tailor-made solutions.

In addition to MOIA, does DEKRA cooperatewith other mobility service providers?

S.B.
Exactly, after the merger of Car2Go
and Drive Now, DEKRA Arbeit has
assumed responsibility for fleet logistics.
That’s 4,500 vehicles in Berlin, Hamburg,
Dusseldorf and Cologne. There is great
potential for car sharing internationally.
In the area of ridepooling we support,
amongst others, CleverShuttle and IOKI.

DEKRA

everyday life revolves around digital innovations around safety. The agile teamhas adapted its algorithm specifically to MOIA’s requirements. Löwenstein explains
the parameters as follows: “Our idea is for a customer to get on with their laptop,
work, ride comfortably and safely – without having to constantly hold on to theirequipment and get shaken up – and get out easily. If you drive your shuttle like
this, you will achieve a high level of customer satisfaction.”“DEKRA S@fetyIndex”: smart and innovativealgorithm for more safety and enjoyment.

In the pilot phase, DEKRA Digital will receive anonymized and randomized
data from vehicles of the MOIA fleet in Hanover. Since February, the team has
been feeding these acceleration, braking and speed values into their algorithmand creating the S@fetyIndex. In the future, abnormal driving behavior should
be used to adapt driver training for MOIA drivers to specific scenarios, and to
make good drivers even better. For example, anticipatory driving before traffic
lights. “That’s the next step. Now it is time to complete the pilot phase successfully. Then, we would also like to use our system commercially and MOIA will
be a reliable and innovative safety partner in the future,” says Löwenstein.
For customers who do not collect data via telematics systems, DEKRA Digital also develops a smartphone app with an integrated “DEKRA S@fetyIndex”.
The main attraction: In modern smartphones, all sensors are used to measureacceleration and speed – that’s enough to calculate a score.
Currently, three parameters are integrated in the “DEKRA S@fetyIndex”.
However, the digital team developed the algorithm further with the support ofmobility Innovation Department of the Fraunhofer Institute for Industrial Engineering and Organization: “Among other things, we want to calculate weather
data and other safety-relevant data. Our thinking: When raining, the speed
should also be adjusted,” says Löwenstein. “Even equipment of individual vehicles could be interesting.”
All this serves a mission: To increase safety through the use of digital technologies in everyday life, on the road, at work and at home . “DEKRA S@fetyIndex”
is the first product of this mission – with it, DEKRA Digital seeks to positively
influence future driving behavior. “Our vision is to develop a standard to assess
driving behavior in a neutral and objective manner,” says Löwenstein.

DEKRA

WINNING – TOGETHERDEKRA seeks to continue its growth andnetwork more closely. What exactly doesthat look like in everyday life?

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53

DEKRA Global

Company report

39,983

Employees
in Europe

DEKRA is truly global.
As a Thoughtleader forsafety, we take responsibility in around 60 countries on all continents.
Our employees are passionate about people’ssafety. For this, we havealigned our competences
and structures consistently
with the requirements ofour business and private
customers.

55 —Report of the Management Board
56 —Report of the Supervisory Board
57 —Committees
58 —Organization structure

WINNING – TOGETHERWINNING – TOGETHER

Expertiseworldwide

Passionately
committed

45,197

Employees
worldwide

22,130

4,812

834

1,783

1,572

1,025

Germany

AfricaDEKRA

FranceAsia

America

Australia and New Zealand

DEKRA

54
Management Board

55
Report of the Management Board

WINNING – TOGETHER

We can be very satisfied with 2018 fiscal year, andnot only because it was the 15th consecutive year withincreasing growth in employees, sales and earnings.
At the same time, we also laid the foundations for acontinuation of our successful course.
The tripartite business unit structure was abandoned in favor of a moremarket and customer-centric organization. Since January 2019, we havebundled our services in eight Service Divisions and eight regions. We use thepower of the DEKRA Group for the benefit of our customers, and can offer morecomprehensive and innovative solutions worldwide. In particular, with a viewto the new opportunities offered by digitalization, we are networking our expertise and thus further expanding customer orientation.
Year 2018 has shown: The realization of our vision 2025, i.e. becoming a
global provider for a safe world is progressing in leaps and bounds. One example is the construction of Europe’s largest manufacturer-independent test andinspection track for the future of mobility, automated and networked driving.
As a result of this and further investments in test infrastructures for a global
digital test network, DEKRA is well on the way to becoming the preferred partner for technical and organizational safety, even in Asia’s growth markets.
In a nutshell: With the new basic structure, we will be able to fulfil oursafety mission even better in the future. This ensures greater global safety andguarantees sustainable growth in the three key areas of life on the road, atwork and at home.
THE MANAGEMENT BOARDI V O R A U H – Member of the Management Board DEKRA SE , CTO , Services and Innovation
S T E F A N K Ö L B L – Chairman of the Management Board DEKRA e.V. and DEKRA SE , CEOW O L F G A N G L I N S E N M A I E R – Member of the Management Board DEKRA SE , CFO , HR and IT
C L E M E N S K L I N K E – Member of the Management Board DEKRA SE , COO , Regions and Sales, Head of Region Germany

DEKRA

DEKRA

WINNING – TOGETHER

Dear Readers,

56

57

Report of the Supervisory Board

Company report

Committees

Dear Ladies andGentlemen, Dear Customers
and Partners,

Yet the prospects for continued success is anchored on solid foundations.
And this can be attributed to the fact that the Management, Presidential and Supervisory Boards, along with the Management Team, all clearly recognize and exploit
new market opportunities at an early stage. Thus, the corporate development ofrecent years has been characterized by the consistent expansion of competencies,
strategic acquisitions and the internationalization of the business.
Be it automated driving, Industry 4.0 or cyber security, DEKRA engages incrucial future topics and has repeatedly distinguished itself as a pioneer in theindustry. Both in traditional markets such as vehicle safety and in digital fields suchas connectivity, DEKRA is valued as a partner worldwide.
In the 2018 fiscal year, DEKRA also set the course for the future from a position of strength. By further developing its organizational structure, DEKRA will
be networking its competencies even better in the future for the benefit of its customers throughout the world. This maintains the growth momentum and enable
the positive run to continue.
On behalf of the Presidential Board and the Supervisory Board, I thank all
members of DEKRA e.V. as well as customers and business partners for their trust.
My special thanks goes out to DEKRA employees for their great commitment.

Presidential Board
Thomas Pleines _ President, Munich
Dipl.-Wirtsch.-Ing. Arndt G. Kirchhoff _ Vice President, Attendorn
Prof. Thomas Edig _ Hanover
Bernhard Mattes _ Cologne

Dr. Stefan Sommer _ Meersburg
Dipl.-Ing. Bernd Tönjes _ Marl
Dipl.-Wirtsch.-Ing. Peter Tyroller _ Stuttgart
Prof. Dr. Wolfgang Weiler _ Coburg

Executive Board
Stefan Kölbl _ Chairman, Leinfelden-Echterdingen
Roland Gerdon _ Stuttgart 1
Thomas Müllerschön _ Emerkingen 2,6Advisory Board
Matthias Wissmann _ Chairman, Ludwigsburg
Thomas Pleines _ Vice Chairman, Munich
Univ.-Prof. Dr.-Ing. Thomas Bauernhansl _ Pforzheim
Staatssekretär a.D. Dr. h.c. Rudolf Böhmler _ Schwäbisch Gmünd
Chris Fischer Hirs _ Küsnacht, Switzerland
Jürgen Karpinski _ Frankfurt a. M.

Mathias Krage _ HanoverDipl.-Wirtsch.-Ing. Andreas Renschler _ Stuttgart
Prof. Dr. Hermann Requardt _ Erlangen
Dr. Harald Schwager _ Speyer
Stefan Strick _ Hürth
Prof. Dr. Thomas Weber _ Stuttgart­D E K R A S ESupervisory Board
Thomas Pleines _ Chairman, Munich
Dipl.-Ing. Hartwig Meis _ Vice Chairman, Warendorf 3,8Monika Roth-Lehnen _ Vice Chairman, Wuppertal 5,8Ulrich Beiderwieden _ Cuxhaven 8
Frank Beimborn _ Ennepetal 4,8Prof. Dr. Sabine Fließ _ Möhnesee
Jean-Luc Inderbitzin _ Doulevant-le-Château, France 8

Dipl.-Ing. (FH) Wilfried Kettner _ Dermbach 8
Dipl.-Wirtsch.-Ing. Arndt G. Kirchhoff _ Attendorn
Laurent Masquet _ Saint-Sulpice-et-Cameyrac, France 8
Dipl.-Ing. (FH) Wilhelm Oberfranz _ Munich
Dipl.-Wirtsch.-Ing. Peter Tyroller _ Stuttgart
Prof. Dr. Wolfgang Weiler _ Coburg

Management Board
THOMAS PLEINES

Chairman of the Presidential Board DEKR A e.V.,
Chairman of the Super visor y Board DEKR A SE

Stefan Kölbl _ Chairman, Leinfelden-Echterdingen
Roland Gerdon _ Stuttgart 1
Clemens Klinke _ Boffzen

1
2
3
4

DEKRA

until May 16, 2018from May 17, 2018
until June 30, 2018
since July 01,2018

5
6
7
8

Ivo Rauh _ Stuttgart
Thomas Müllerschön _ Emerkingen 2,6
Wolfgang Linsenmaier _ Freiberg am Neckar 7

Vice Chairman since November 08, 2018
until December 31, 2018
since January 01, 2019
Employee Representative

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

A sports metaphor is in order: DEKRA has had asuccess­ful run over the past 15 years. This is because
the company continued to grow steadily and healthily
in the 2018 fiscal year.

­D E K R A E . V .

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59

Company report

Organization
structure

Service portfolio

60 —Service Divisions

Germany

North-West Europe

North America

East & South Asia

Central East Europe& Middle East

South-West Europe

South America

Southern Africa& Oceania

WINNING – TOGETHERWINNING – TOGETHERREGIONSSERVICE DIVISIONS

Vehicle Inspection

Product Testing

Consulting

Training

Claims & Expertise

Industrial Inspection

AuditsTemp WorkCORPORATE FUNCTIONSStrategy & Innovation

ITHR

Accounting

Marketing & Sales

Communications &Brand Management

Legal, Compliance& Data Protection

Controlling

DEKRA

DEKRA

60

61

Eight new Service Divisions
focus on the enhancement
and improvement of ourservices, so that we can offer
our customers even better
services in the future. In thecourse of digitalization andincreasing networking, theService Divisions work on
the safety solutions of tomorrow and reaffirm our role as
Thoughtleaders for safety.

DEKRA

VehicleInspection
Performing periodic
and non-periodic
technical testing, as
well as systematic
emission tests for all
kinds of vehicles.

OUR
SERVICES

SafetyInspection
Vehicle Emission
Test
LicensingServices
Franchise
Services

We ensure asecure technicalexamination ofincreasingly
networked andautomated vehicles.

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

Service portfolio

62

63

Service portfolio

Providing automotive andnon-automotive claims
services, vehicle appraisal
and management services,
as well as loss adjusting
for all possible damages.

We adjust morethan 120,000 national
and international
vehicle claims per year.

ClaimsHandling
Loss
Adjusting
VehicleAppraisal
Services
VehicleManagement
Services

Product
Testing
Testing and certifying
consumer, industrial,
automotive, information,and communication
products, as well as
medical devices.

OUR
SERVICES

Cyber Security
EMC & RF Testing

Product Safety
Testing
Connectivity
Testing
Medical Device
Services
Product
Certification
Automotive
Testing

DEKRA

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

Claims &ExpertiseOUR
SERVICES

With a smart
combination of safety
and connectivity testing,
we’re creating a future
where products work
well and communicate
seamlessly witheach other.

64

65

Service portfolio

OUR
SERVICES

Industrial
Inspection
Supplying full service
for building, facility,
machinery, and infrastructure inspections,
including material
testing & inspection.

Process Safety
Health, Safety &Environment (HSE) and
Organizational
Safety & Reliability
Business Consulting
OUR
SERVICES

Pressure Equipment
Inspection &Welding Services
Plant Safety Inspection& Environmental
Inspection
Fire Protection &Ventilation Systems
Inspection

Cyber Security &IT Solutions

Consulting
Aiming to lead thetransformation of safety
in the workplace, inbusiness practices, inoperations and processes,
as well as in the dynamic
and rapidly changing
digital era.

Electrical Inspection
NDT & Advanced NDTMechanized Inspection
Lifting Equipment,
Cranes & Machinery
Inspection

We combine evidencebased science, cuttingedge technology,
and internationallyrenowned expertise.

Construction Control
DT Labs Testing &Calibration
DEKRA

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

We are one of theleading providers ofindustrial inspections
in Europe.

66

67

Service portfolio

Offering independent
audits, assessments andmanagement system
certifications according
to international andnational standards.

We have more than
200 system certification
accreditations andperform audits morethan 25,000 times
a year.

Management
System Certification
Personnel
Certification
Customized
Audits &Assessments

Training
Providing solutions
and services in a wide
range of training,
expert migration,
language, integrationand education.

OUR
SERVICES

Transport & Logistics
Industry & Trades
Environment,
Health & Safety (EHS)
Business,
Administration & IT
Personal & Professional
Development
Health & Social Services
Hospitality & Well-being
Agriculture
Training Support

DEKRA

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

AuditsOURSERVICES

For more than
40 years, we havebeen an educational
partner of thecommercial andpublic sector.

68

69

Service portfolio

OUR
SERVICESClassic
temporary work
Recruitment
On-SiteManagement
Candidate
Management

Socialresponsibility
70 —Sustainability
72 —Commitment
74 —Careers

WINNING – TOGETHERWINNING – TOGETHERDEKRA Arbeit GmbHis one of the top six
personnel service
providers in Germany
and one of the fastest
growing personnel
service providers
in Europe.

Temp Work
Supporting solutions
and services in a wide
range of training,
expert migration,
consulting, integrationand education.

Individual Employee
Solutions
EventManagement

DEKRA

DEKRA

70

S

Teamwork is thebasis for DEKRA sustainability management.
This applies to theemployees as well as
to our partners inthe supply chain.

Sustainability
Winning together means acting sustainably together. DEKRA continuously
develops its contribution to sustainability inthe economy, environment and society withinternal and external partners. This happens on the one hand through the internalsustainability management, and on theother hand, through sustainability-related
services, whereby DEKRA helps its customers to operate sustainably themselves.

Working
together
DEKRA Sustainability Management
is based on the successful teamwork of all
employees. It is aligned with the company
values and is based on the criteria of theGerman Sustainability Code ( DNK or
Deutscher Nachhaltigkeitskodex). Since
May 2017, DEKRA officially complies with
the DNK. This is also reflected in successful sustainability assessments such as Eco-

DEKRA

Sustainability is acore value for DEKRA.
With its expert
services, the company
contributes tosustainable development
and promotes global
safety in key areasof life.

vadis, Drive Sustainability and Fira. The
bi-annual DEKRA Sustainability Magazinealso provides stakeholders with a moredetailed overview of sustainability goals
and progress.

Adding value
together
Together with its partners – from suppliers to customers – DEKRA creates added
value. Therefore, sustainability affects theentire value chain. DEKRA considers economic, social and ecological aspects in all
upstream and downstream processes.
Self-assessment and audits assess partners
in the supply chain in terms of sustainability, quality and integrity. Employees of thepurchasing departments train and make
DEKRA aware of sustainability issues in the
supply chain. With specific services aroundthe environment and social responsibility– such as sustainable building (green build-ing) – DEKRA supports its customers
worldwide in the area of sustainability andCorporate Social Responsibility (CSR).

Movingtogether
DEKRA is involved in cross-industry
initiatives, expert groups and forums in thefield of sustainability. At the annual Daimler
Sustainability Dialog, for example, DEKRA
discusses autonomous mobility in the context
of ethics and sustainability. The Dialogue
Forum on Social Responsibility of the German Football Association (DFB) supports
the path to a sustainable European Championship in 2024. As part of the Forum Compliance & Integrity, DEKRA participates in
new concepts for corporate social responsibility and human rights duties. Anotherexample of DEKRA’s commitment: As a partner of the Clean Mobility Center, a European innovation cluster for sustainablemobility, DEKRA is working on solutions forclean, intelligent and safe mobility.

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

Social responsibility

71

72

C

DTM
Also in 2018, DEKRA experts took
over the technical acceptance of the vehicles on the German Touring Car Masters(DTM). Thus, they are responsible for compliance with technical regulations. This
year, the partnership celebrated its 30th
anniversary.

BrainsCommitment

The campaign “Safety needs brains”
took place in 2018 for the 15th time. DEKRA
experts distributed traffic-light red safety
caps to first-graders in many of the 75
branches nationwide and explained the dangers and the correct behavior in road traffic.

As an expert
in Road Safety, DEKRA
is closely linked withmotorsport. For exactly
30 years, we have been
responsible for thetechnical acceptanceof vehicles of theGerman Touring Car
Masters.
WINNING – TOGETHERWINNING – TOGETHER

Social responsibility

73

Fair play

As a neutral, independent expert
organization, DEKRA is committed to thesafety of people in the key areas of life on
the road, at work and at home.

Accident research
In the reporting year 2018, DEKRA
Accident Research celebrated its anniversary: For over 40 years, experts have been
analyzing real accident situations on theroads and deriving lessons for more traffic
safety.

Proper road behavior
protects lives – forexample, those ofchildren, pedestrians or
cyclists. Therefore,
corresponding actionsin 2018 were oneof the focal points of
DEKRA’s initiatives.

in the campaign Turn-off Assistant by Federal Transport Minister Andreas Scheuer.

Road Safety Report
In 2018, the eleventh year of its publication, the DEKRA Road Safety Report (VSR)
focused on the question of how the Vision
Zero – which means reducing the number ofroad deaths to zero – could be accomplished. The report is well received by decision-makers in politics, associations and companies both nationally and internationally.

Never drive right past itAwardTurning trucks are a great danger forpedestrians and cyclists, because accidents
are usually fatal. Therefore, DEKRA in
2018, under the slogan “Never drive right
past it”, launched an information campaign
on the “blind spots” and is also a partner

For the third time, DEKRA hasawarded the “DEKRA Vision Zero Award”.
The German city of Bad Homburg, eight
years in a row without a single fatal accident in urban transport, has received thisaward in 2018.

DEKRA

The successful partnership between
the DFB referees and DEKRA has been
extended for a further three years in 2018.
Since 2003, referees have been wearing
the DEKRA logo on their clothing.

Put your mobile phone away
The opening match of the Bundesliga
season 2018/2019 focused not only onsoccer, but also on traffic safety. DEKRA
used the advertising space on the clothingof the referee for the public appeal “putyour mobile phone away – your life matters”, to point out the dangers of smartphone use while driving.

DEKRA Award
Together with Wirtschaftswoche,
DEKRA has been organizing the DEKRA
Award for many years. In 2018, top
achievements in the service of safety wereawarded. Criteria for the award include
the degree of innovation, effectiveness andrelevance, and acceptance of the presented solution.

DEKRA

74

C

Careers at DEKRA
Challenging tasks, good prospects
and an attractive environment define
DEKRA as an employer.

Employeedevelopment
DEKRA has been on a growth pathfor 15 years now – in terms of sales, butalso among its employees. They underlie
the company’s success in the 2018 fiscal
year, more than 45,000 experts were
employed. In the meantime, more than halfof the core workforce work outside ourhome market of Germany.

Future-proof
DEKRA stands for future-proof jobs.
As diverse as the tasks and services of thecompany are the competences of theemployees. The spectrum ranges from test

DEKRA

DEKRA is growing
and constantly looking
for capable employees
who are committed
to taking on responsible
tasks and contributing
to provide safety inthe world.

engineers, experts and industrial doctors
to sales staff, controllers, IT experts,
auditors and trainers, to project and process managers.

Appealing
Safe careers – that’s what DEKRA
offers its employees. The ability to contribute to the safety of people around theworld proves extremely appealing foryoung talents as well as professionals. Not
surprisingly, DEKRA succeeds year after
year in attracting new dedicated experts
in the areas of mechanical engineering,
electrical engineering, process engineering, civil engineering, computer science,
economics and industrial engineering.

Appreciative
Connected by shared values, every
employee engages in the DEKRA vision,
the global partner for a safe world – in theworlds of transport, at work and at home –with know-how, responsibility and passion.
For this purpose, DEKRA offers its employees a working environment in which they
can feel at home and develop professionally. Exciting projects and tasks come with
an appreciative atmosphere, flexible working time models as well as attractive remuneration and work-life balance.

Support and personal
responsibility – according to this principle,
DEKRA accompanies its
employees on theircareer path. This also
includes international
assignments if there
is a corresponding
potential.

Nurturing
DEKRA nurtures the expertise of its
employees. As an expert organization, theregular and intensive professional qualification is a matter of course for DEKRA.
Moreover, for example, with the International Advancement Program, young talent
are prepared for international assignments
and missions. DEKRA has also launched aworldwide management program, theManagerial Foundation Program (MFP) ,for all middle-level management.

Demanding
DEKRA demands entrepreneurial
thinking and action, integrity and teamspirit. The ability to act in a service-oriented
and customer-oriented manner as well as towork independently is a daily prerequisite.

DEKRA

WINNING – TOGETHERWINNING – TOGETHER

Social responsibility

75

76
Imprint

Highlights

DEKRA
Highlights 2018

Imprint
WINNING – TOGETHER­DEKRA e.V.
Communications and Brand Management
Handwerkstrasse 1570565 Stuttgart, Germany
Phone +49.711.7861–2876
Fax +49.711.7861–2912

CONCEPT AND
DESIGN

Strichpunkt GmbH
Stuttgart/Berlin

PRODUCTION

REPRO

PRINT

ctrl-s GmbH,
Stuttgart

Wurzel Mediengruppe
Esslingen

ID-No. 1979216

DEKRA

PHOTOGRAPHY

Cover: Getty Images by Lars Baron
P. 02: Jean-Claude Winkler – Steffen Rasche –Ulrich Schepp – MOIA GmbHP. 10, 16–17: Sebastian Vollmert
P. 20: Depositphotos
P. 24–25: Jean-Claude Winkler
P. 26: Sebastian Vollmert
P. 28: Jan RöschP. 32: Depositphotos – Jan Rösch – Steffen Rasche
P. 34: Robert MichaelP. 36, 40–41: Ulrich Schepp, Fotografie-Schepp
P. 42: Sebastian Vollmert
P. 44: MOIA GmbHP. 48: M
 OIA GmbH – picture alliance /Hauke-Christian Dittrich / dpa – picture alliance /Christian Charisius / dpa – creativemarket by
Egor Shkolnikov
P. 50: Sebastian Vollmert
P. 52: Depositphotos
P. 54, 56: Sebastian Vollmert
P. 80: Ulrich Schepp, Fotografie-Schepp
Back cover: Getty Images by sstop

2018
Highlights

26
Millionvehicle tests

DEKRA grew in 2018 for the fifteenth
consecutive year. This has been helped byinnovative services, the consistent further
internationalization and the strengtheningof our position in young growth markets.
Selection of major highlights.

+1,140New employees

60Countries
on 5 continents

78
Imprint

Highlights

Imprint
WINNING – TOGETHER­DEKRA e.V.
Communications and Brand Management
Handwerkstrasse 1570565 Stuttgart, Germany
Phone +49.711.7861–2876
Fax +49.711.7861–2912

CONCEPT AND
DESIGN

Strichpunkt GmbH
Stuttgart/Berlin

PRODUCTION

REPRO

PRINT

ctrl-s GmbH,
Stuttgart

Wurzel Mediengruppe
Esslingen

ID-No. 1979216

DEKRA

PHOTOGRAPHY

Cover: Getty Images by Lars Baron
P. 02: Jean-Claude Winkler – Steffen Rasche –Ulrich Schepp – MOIA GmbHP. 10, 16–17: Sebastian Vollmert
P. 20: Depositphotos
P. 24–25: Jean-Claude Winkler
P. 26: Sebastian Vollmert
P. 28: Jan RöschP. 32: Depositphotos – Jan Rösch – Steffen Rasche
P. 34: Robert MichaelP. 36, 40–41: Ulrich Schepp, Fotografie-Schepp
P. 42: Sebastian Vollmert
P. 44: MOIA GmbHP. 48: M
 OIA GmbH – picture alliance /Hauke-Christian Dittrich / dpa – picture alliance /Christian Charisius / dpa – creativemarket by
Egor Shkolnikov
P. 50: Sebastian Vollmert
P. 52: Depositphotos
P. 54, 56: Sebastian Vollmert
P. 80: Ulrich Schepp, Fotografie-Schepp
Back cover: Getty Images by sstop

High
January

April

July

November

UNITED STATES

5G TEST FIELDCYBER SECURITY

The emission-checking company Jiffy Smog, basedin Las Vegas, is part of the DEKRA family. With
24 stations in Nevada, the worldʼs #1 vehicle testing
is now represented in six US states.

DEKRA and Deutsche Telekom built together
the test and racetrack Lausitzring as a 5G test
field for intelligent mobility. In a few years,
cars and traffic lights will be designed to reliably
exchange dataover the 5G communication
standard and make future traffic safer.

DEKRA extends its cyber security services withspecial focus on small and medium businesses.
The IT monitoring system “Cyber SafeAlert”
reports abnormalities, vulnerabilities and attacks
in a timely manner.

May

DEKRA DIGITAL GMBH

DEKRA Digital GmbH was founded in January
2018 with the goal of developing new digitalbusiness models. It will serve as an incubator for
ideas that will enhance safety through the use of
new technologies and the opportunities offeredby digitalization. Thus, DEKRA Digital GmbH isconcentrating on a “SafetyApp” to analyze thedriving behavior of car drivers and thus improveroad safety.

April

PROCESS EFFICIENCY

June

2018

DEKRA opens a laboratory to monitor hazards
arising from chemical reactions in Shanghai.
With this new Chemical Reaction Hazard (CRH)
Laboratory, the company now operates test
facilities for process safety on three continents.

June

AugustPUT YOUR MOBILE
PHONE AWAY
At the opening of the new Bundesliga season, in
addition to soccer, the focus is on traffic safety.
DEKRA, since 2003 partner of the DFB referees,
uses the refereesʼ shirt to convey the message:“Put your mobile phone away – your life matters” – and raises awareness of the risk of phone
use while driving.

ROAD SAFETY REPORT

Novemberlights
DecemberAugustDEKRA WORKSAFETY REPORTDEKRA presents its ambitious Road Safety Report2018. The focus this time are freight vehicles.
The report shows that acting on the human, vehicle
technology and infrastructure elements offers
potential to further reduce the number of accidents
and victims.
December

March

February

March

September

October

DOCSTOPACCIDENT RESEARCHCERTIFICATION SERVICE

CHINA

DEKRA supports the association DocStop, which
campaigns for the health of professional drivers.
Among other things, DocStop has developed
a network in the past ten years with around750 doctors in Germany.

DEKRA Accident Research is celebrating ananniversary. For 40 years, experts have been
analyzing real accident situations on the roads
and drawing lessons for increased traffic safety.

DEKRAʼs Test Laboratory in Málaga (Spain)
is authorized by the non-profit organization“Thread” to provide certification services. With
this, DEKRA strengthens its position as a testingorganization for devices in the Internet ofThings of residential and commercial buildings.

The Chinese think tank China EV100 and DEKRA
want to jointly shape the future of Chinaʼssafety. At a meeting at DEKRA headquarters,
both parties emphasized their willingness
to tackle the challenges of automated andconnected driving together.

Almost three out of ten SMEs present shortcomings as regards fire protection. This is
the expert result of the forward-looking DEKRA
Occupational Health and Safety Report
2018/2019. Many companies (28 percent)ignore the legally prescribed regular fire safety
instructions. All employees must know how toprevent fires, what to do in the event of a fire,
and the location of life-saving escape routes.

more onwww.dekra.com/winning-together