Brilliance
329P1
241B8

www.philips.com/welcome

EN User manual

1

Customer care and warranty 27
Troubleshooting & FAQs

31

Table of Contents
1.

Important �������������������������������������� 1
1.1

Safety precautions andmaintenance ��������������������������������� 1
1.2 Notational Descriptions ������������ 3
1.3 Disposal of product and packing
material ������������������������������������������ 4

2. Setting up the monitor �������������� 5
2.1 Installation ������������������������������������ 5
2.2 Operating the monitor �������������� 8
2.3 Built-in Windows Hello™ popup webcam ��������������������������������� 12
2.4 Remove the Base Assembly for
VESA Mounting ��������������������������14

3. Image Optimization ������������������ 16
3.1 SmartImage ���������������������������������16
3.2 SmartContrast ����������������������������� 17
3.3 Adaptive Sync �����������������������������18

4. PowerSensor™ ��������������������������� 19
5. Designs to prevent computer
vision syndrome (CVS) ������������� 21
6. Technical Specifications ��������� 22
6.1 Resolution & Preset Modes ��� 25

7. Power Management ���������������� 26
8. Customer care and warranty � 27
8.1 Philips’ Flat Panel Displays Pixel
Defect Policy ������������������������������ 27
8.2 Customer Care & Warranty �����30

9. Troubleshooting & FAQs ��������� 31
9.1 Troubleshooting ������������������������� 31
9.2 General FAQs ����������������������������� 32

1. Important

1. Important•

Do not block the ventilation holeson the cabinet.

This electronic user’s guide is intended
for anyone who uses the Philips
monitor. Take time to read this user’s
manual before you use your monitor.
It contains important information andnotes regarding the operation of yourmonitor.

•

When positioning the monitor, makesure the power plug and outlet areeasily accessible.

•

If turning off the monitor bydetaching the power cable or DC
power cord, wait for 6 seconds
before attaching the power cable or
DC power cord for normal operation.

•

Please use approved power cord
provided by Philips all the time. If
your power cord is missing, pleasecontact with your local service
center. (Please refer to Service
contact information listed inImportant information manual.)•

Operate under the specified power
supply. Be sure to operate themonitor only with the specified
power supply. Use of an incorrect
voltage will cause malfunction andmay cause fire or electric shock.

•Protect the cable. Do not pull or
bend the power cable and signal
cable. Do not place the monitor
or any other heavy objects on thecables, if damaged, the cables may
cause fire or electric shock.

•

Do not subject the monitor to severe
vibration or high impact conditions
during operation.

•

To avoid potential damage, forexample the panel peeling from thebezel, ensure that the monitor does
not tilt downward by more than -5
degrees. If the -5 degree downward
tilt angle maximum is exceeded, themonitor damage will not be covered
under warranty.

•

Do not knock or drop the monitor
during operation or transportation.

The Philips guarantee applies provided
the product is handled properly for
its intended use, in accordance with
its operating instructions and uponpresentation of the original invoiceor cash receipt, indicating the date ofpurchase, dealer’s name and model andproduction number of the product.

1.1 Safety precautions andmaintenanceWarnings
Use of controls, adjustments orprocedures other than those specified
in this documentation may result in
exposure to shock, electrical hazards
and/or mechanical hazards.
Read and follow these instructions
when connecting and using yourcomputer monitor.
Operation••

Please Keep the monitor out of
direct sunlight, very strong bright
lights and away from any other heatsource. Lengthy exposure to thistype of environment may result in
discoloration and damage to themonitor.
Remove any object that could fall
into ventilation holes or prevent
proper cooling of the monitor’s
electronics.

11. Important•

The USB Type-C port could only beconnected to specify equipmentwith fire enclosure in compliancewith IEC 62368-1 or IEC 60950-1.

•

Excessive usage of monitor cancause eye discomfort, it’s better totake shorter breaks more often at
your workstation than longer breaks
and less often; for example a 5-10
minute break after 50-60-minutecontinuous screen use is likely tobe better than a 15-minute breakevery two hours. Try to keep youreyes from eye strain while using thescreen for a constant period of timeby :•Looking at something varying
distances after a long period
focusing on the screen.

•

Conscious Blinking often while
you work.

•

Gently closing and rolling youreyes to relax.

•

Reposition your screen to appropriate height and angle according to your height.

•

Adjusting the brightness andcontrast to appropriate level.

•

Adjusting the environment lighting similar to that of your screen
brightness, avoid the fluorescentlighting, and surfaces that don’t
reflect too much light.

•

Seeing a doctor if your symptoms.

Unplug the monitor if you are notgoing to use it for an extensive
period of time.

•

Unplug the monitor if you need toclean it with a slightly damp cloth.
The screen may be wiped with adry cloth when the power is off.
However, never use organic solvent,such as, alcohol, or ammonia-based
liquids to clean your monitor.

•

To avoid the risk of shock orpermanent damage to the set, do
not expose the monitor to dust,rain, water, or excessive moistureenvironment.

•

If your monitor gets wet, wipe it withdry cloth as soon as possible.

•

If foreign substance or water gets inyour monitor, please turn the power
off immediately and disconnect
the power cord. Then, remove theforeign substance or water, andsend it to the maintenance center.

•

Do not store or use the monitor inlocations exposed to heat, direct
sunlight or extreme cold.

•

In order to maintain the best
performance of your monitor anduse it for a longer lifetime, please
use the monitor in a locationthat falls within the following
temperature and humidity ranges.
• Temperature: 0-40°C 32-104°F• Humidity: 20-80% RH

Maintenance••Important information for Burn-in/
Ghost image

To protect your monitor frompossible damage, do not put
excessive pressure on the LCD
panel. When moving your monitor,
grasp the frame to lift; do not lift
the monitor by placing your hand or
fingers on the LCD panel.

•

2

Always activate a moving screen
saver program when you leave
your monitor unattended. Always
activate a periodic screen refresh
application if your monitor will
display unchanging static content.

1. Important•

Uninterrupted display of still or
static images over an extended
period may cause “burn in”, also
known as “after-imaging” or “ghost
imaging”, on your screen.

1.2 Notational Descriptions“Burn-in”, “after-imaging”, or“ghost imaging” is a well-known
phenomenon in LCD panel
technology. In most cases, the“Burn-in” or “after-imaging” or“ghost imaging” will disappear
gradually over a period of time after
the power has been switched off.

Notes, Cautions and Warnings

The following subsections describe
notational conventions used in thisdocument.

Throughout this guide, blocks of text
may be accompanied by an icon andprinted in bold or italic type. These
blocks contain notes, cautions or
warnings. They are used as follows:
Note
This icon indicates important
information and tips that help you makebetter use of your computer system.

Warning
Failure to activate a screen saver, ora periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

CautionThis icon indicates information thattells you how to avoid either potential
damage to hardware or loss of data.
Warning
This icon indicates the potential forbodily harm and tells you how to avoid
the problem.

Service•

The casing cover should be opened
only by qualified service personnel.

•

If there is any need for any
document for repair or integration,please contact with your local
service center. (Please refer toService contact information listed inImportant information manual.)•

For transportation information,please refer to “Technical
Specifications”.

•

Do not leave your monitor in a car/trunk under direct sun light.

Some warnings may appear in alternate
formats and may not be accompanied
by an icon. In such cases, the specificpresentation of the warning is mandated
by the relevant regulatory authority.

Note
Consult a service technician if themonitor does not operate normally, or
you are not sure what procedure to takewhen the operating instructions given inthis manual have been followed.

3

1. Important

Taking back/Recycling Information for
Customers

1.3 Disposal of product andpacking material

Philips establishes technically andeconomically viable objectives
to optimize the environmental
performance of the organization's
product, service and activities.

Waste Electrical and Electronic
Equipment-WEEE

From the planning, design andproduction stages, Philips emphasizes
the important of making products thatcan easily be recycled. At Philips,
end-of-life management primarily
entails participation in national takeback initiatives and recycling programs
whenever possible, preferably
in cooperation with competitors,
which recycle all materials (products
and related packaging material) in
accordance with all Environmental
Laws and taking back program with thecontractor company.

This marking on the product or on
its packaging illustrates that, underEuropean Directive 2012/19/EU
governing used electrical and electronic
appliances, this product may not be
disposed of with normal household
waste. You are responsible for disposalof this equipment through a designatedwaste electrical and electronicequipment collection. To determine thelocations for dropping off such waste
electrical and electronic, contact yourlocal government office, the waste
disposal organization that serves yourhousehold or the store at which you
purchased the product.

Your monitor is manufactured withhigh quality materials and components
which can be recycled and reused.
To learn more about our recycling
program please visit
http://www.philips.com/a-w/about/sustainability.html

Your new monitor contains materials
that can be recycled and reused.
Specialized companies can recycle
your product to increase the amount of
reusable materials and to minimize theamount to be disposed of.
All redundant packing material has been
omitted. We have done our utmost to
make the packaging easily separable
into mono materials.
Please find out about the local
regulations on how to dispose of yourold monitor and packing from your sales
representative.

42. Setting up the monitor

2. Setting up the monitor
2.1 Installation
1

Package contents
Brilliance
329P1

Quick

Start
Register your product and get support at
www.philips.com/welcome

2. Hold the stand with both hands.
(1) Gently attach the stand to the
VESA mount area until the latch
locks the stand.Gently attach thebase to the stand.

Monitor

User’s Manual使用产品前请阅读使用说明Contents:
User’s Manual
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Emblem are registered trademarks of Koninklijke Philips
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(2) Use your fingers to tighten thescrew located at the bottom of
the base.

*USB C-C/A(3) Use screwdriver to tighten thescrew located at the bottom of
the base, and secure the base to
the column tightly.		

*USB C-A*Different according to region.

3. After attaching the base, erect themonitor with both hands on holding
the monitor together with styrofoam
firmly. Now you can pull out the
styrofoam. When you pull out the
styrofoam, do not squeeze thepanel to avoid broken panel.

2 Install the base1.

In order to well protect this monitor
and avoid scratching or damaging of
the monitor, keep the monitor facedown in the cushion for the baseinstallation.

1
2

4

3
1

5

2

2. Setting up the monitor

3 Connecting to your PC

9 	USB downstream/USB fast charger
10 	AC power input
11 Power Switch

10
11

9
Fast Charger

1

Connect to PC
8

7

6

5

3

4

1.

2

Connect the power cord to the backof the display firmly.

2. Turn off your computer and unplug
its power cable.
3. Connect the monitor signal cable tothe video connector on the back ofyour computer.

USB docking (USB C-C)
a-1

4. Plug the power cord of yourcomputer and your monitor into a
nearby outlet.

a-2

a5. Turn on your computer and monitor.
If the monitor displays an image,installation is complete.

b

USB C

USB

USB Type-C
OR

Note
While connecting with USB C, it mighttake 10 seconds to show an image fromthe monitor.

USB docking (USB A-C)
a-1

4 USB C driver installation for RJ45

a-2

a

Before using the USB C docking display,please ensure to install the USB C
driver.

b

USB C

USB

USB Type-A

You can find the “LAN Drivers” from CD
disk if bundled or go to Philips website
support page to download the driver.

OR

1 Kensington anti-theft lock2 USB downstream

Please follow the steps for the
installation:

3 Earphone jack1.

4 RJ-45 input
5 USB Type C input
6 DisplayPort input
7 HDMI2 input
8 HDMI1 input

6

Install the LAN driver that matches2. Setting up the monitor

5 USB hubyour system.
2. Double click driver to install, andfollow Window’s instructions toproceed with installation.

To comply with International energy
standards, the USB hub/ports of thismonitor are disabled during Standby
and Off modes.

3. It will show “success” when the
installation is finished.

Connected USB devices will not work inthis state.

4. You must reboot your computer
after the installation has completed.

To permanently put the USB function
in “ON” state, please go to OSD Menu,
then select “USB standby mode”, andswitch it to “ON” state. Somehow if
your monitor reset to factory setting,ensure to select “USB standby mode”
to “ON” state in OSD menu.

5. Now you will be able to see “Realtek
USB Ethernet Network Adapter”
from your program installed list.
6. We recommend to periodically visit
the above web link to check for theavailability of the most updated
driver.

6 USB charging

Note
Please contact Philips service hotline for
Mac address clone tool as necessary.

This monitor has USB ports capable ofstandard power output including somewith USB Charging function (identifiablewith power icon ). You can use these
ports to charge your Smart phone or
power your external HDD, for example.
The monitor must be powered ON at all
times to be able to use this function.
Some select Philips monitors may not
Power or Charge your device when it
enters to “Sleep/Standby” mode (White
power LED blinking). In that case,please enter to OSD Menu and select“USB Standby Mode”, then, turn thefunction to “ON” mode (default=OFF).
This will then keep the USB power andcharging functions active even when themonitor is in sleep/standby mode.



  


7

USB
USB Standby ModeOn
Off

2. Setting up the monitor

Note

2.2 Operating the monitor

If you Turn OFF your monitor via thepower switch at any given time, all theUSB ports will power OFF.

Description of the control buttons

1

Warning
USB 2.4Ghz wireless devices, suchas, wireless mouse, keyboard, andheadphones, maybe have interference
by USB3.2 or higher version, the highspeed signal devices, which may resultin a decreased efficiency of the radiotransmission. Should this happen,
please try the following methods tohelp reduce the effects of interference.
•

Try to keep USB2.0 receivers awayfrom USB3.2 or higher version ofconnection port.

•

Use a standard USB extension cableor USB hub to increase the space
between your wireless receiver andthe USB3.2 or higher version ofconnection port.

3

7

8

6

5

4

2

1

1

Switch monitor’s power ON
or OFF.

2

Access the OSD menu.
Confirm the OSD
adjustment.

3

Adjust the OSD menu.

4

User preference key.
Customize your own
preference function from
OSD to become the “user
key”.

5

Change the signal input
source.

6

Return to previous OSDlevel.

7

SmartImage hot key. There
are multiple modes toselect: EasyRead, Office,Photo, Movie, Game,
Economy, LowBlue Mode,
SmartUniformity, Off.

2. Setting up the monitor

2 Webcam1

2

3 Customize your own “USER” keyThis hot key allows you to setup yourfavorite function key.

3

1.
1

2

3

2

4

1

Press
button on the front bezel
to enter OSD Menu Screen.
 











    



1

Microphone2

IR of Face identification

3

2.0 Megapixel Webcam

4Webcam activity light

2. Press ▲ or ▼ button to select main
menu [OSD Settings], then press
button.
3. Press ▲ or ▼ button to select [UserKey], then press
button.
4. Press ▲ or ▼ button to select yourpreferred function.
5. Pressbutton to confirm yourselection.
Now you can press the hotkey directlyon the front bezel. Only your preselected function will appear for quick
access.

9

2. Setting up the monitor

4 	Description of the On Screen Display

The OSD Menu

What is On-Screen Display (OSD)?

Below is an overall view of the structureof the On-Screen Display. You can use
this as a reference when you want towork your way around the different
adjustments later on.

On-Screen Display (OSD) is a feature in
all Philips LCD monitors. It allows an end
user to adjust screen performance or
select functions of the monitors directly
through an on-screen instruction
window. A user friendly on screen
display interface is shown as below:

Main menuSub menu

PowerSensor

On
OffLightSensor

On
Off

LowBlue
Mode

On
Off

Input

1 HDMI 2.0
2 HDMI 2.0
DisplayPort
USB C





SmartImage

 
Picture


Audio

Color

1,2,3,4

EasyRead/Office/Photo/Movie/Game/Economy/
LowBlue Mode/SmartUniformity/Off

Adaptive Sync
Picture Format

On, Off
Wide screen, 4:3, 1:1

Brightness

0~100

Contrast

0~100

Sharpness

0~100

SmartResponse

Off, Fast, Faster, Fastest
On, Off

SmartContrast

Basic and simple instruction on thecontrol keys

0,1,2,3,4

Gamma

1.8, 2.0, 2.2, 2.4, 2.6

Pixel Orbiting

On, Off

Over Scan

On, Off

Volume

0~100

Mute

On, Off

Color Temperature

Native,5000K,6500K,7500K,8200K,9300K,11500K

sRGB

In the OSD shown above, you can press
buttons at the front bezel of themonitor to move the cursor, and press
OK button to confirm the choice orchange.

User Define

Red: 0~100
Green: 0~100
Blue: 0~100

Language

English, Deutsch, Español, Ελληνική, Français, Italiano, Maryar, Nederlands,
Português, Português do Brazil, Polski , Русский, Svenska, Suomi, Türkçe,Čeština, Українська, 简体中文, 繁體中文,日本語,한국어

OSD Setting

Horizontal
VerticalTransparency

USB Setting

Setup

0~100

OSD Time Out

Off, 1, 2, 3, 4
5s, 10s, 20s, 30s, 60s

User KeyPowerSensor,Brightness,VolumeUSB

USB 3.2, USB 2.0

USB Standby Mode

On, Off

Power LED

1,2,3,4

Resolution Notification

On, Off

ResetYes, No

Information

10

0~100

2. Setting up the monitor

5 Resolution notification

6 	Physical Function

This monitor is designed for optimal
performance at its native resolution,
3840 x 2160. When the monitor is
powered on at a different resolution, analert is displayed on screen: Use 3840
x 2160 for best results. Display of thenative resolution alert can be switched
off from Setup in the OSD (On Screen
Display) menu.

Tilt

25˚
-5˚

Note
1.

2.

The USB hub default setting of USB
C input for this monitor is “USB 3.2”.
The maximum resolution supported
depends on your graphic card
capability.
If your PC doesn’t support HBR 3,
select USB 2.0 in USB Setting, thenthe maximum resolution supported
will be 3840 x 2160 @60Hz.
Press
button > USB Setting >USB > USB 2.0

Swivel

-180˚

+180˚

If your Ethernet connection seems
slow, please enter OSD menu andselect USB3.2 which supports the
LAN speed to 1G.

Height adjustment

180mm

11

2. Setting up the monitor

Pivot

2.3 Built-in Windows Hello™
pop-up webcam
10°Phillips' innovative and secure webcam
pops up when you need it and securely
tucks back into the monitor when you
are not using it. The webcam is also
equipped with advanced sensors for
Windows Hello facial recognition,
which conveniently logs you into
your Windows devices in less than
2 seconds, 3 times faster than apassword.
2 How to enable Windows Hello™
pop-up webcam

0°
-90°

90°

Warning•

To avoid potential screen damage,such as panel peeling, ensure thatthe monitor does not tilt downward
by more than -5 degrees.

•

Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.

What is it?

Philips monitor with Windows Hellowebcam can be enabled by simply
connecting your USB cable from your
PC to the “ USB C” port of this monitor.
Now, the webcam with Windows Hellois ready to work as long as the Windows
Hello setting in Windows10 is complete.
Refer to Windows official website forthe settings: https://support.microsoft.
com/help/4028017/windows-learnabout-windows-hello-and-set-it-up
Please note that Windows 10 system
is required for setting up Windows
Hello: facial recognition; with an edition
lower than Windows 10 or Mac OS, thewebcam can work without the functionof facial recognition. With Windows7
the driver is required to activate thiswebcam.
Operating Webcam
System
Win7
Yes
Win8
Yes
Win8.1
Yes
Win10
Yes

Windows hello
No
No
No
Yes

Please follow the steps for the setting:1.
12

Press the built-in webcam on the2. Setting up the monitor

top of this monitor, and turn it to thefront.
1

2

Windows Hello. Once you've
added this, the option for Hellowill unlock.

3

2. Simply connect the USB cable fromyour PC to the “USB C” port of thismonitord. You'll now see which options
are available to set up underWindows Hello.

USB C

3. Setting in Windows 10 for Windows
Helloa. In the settings app click on
accounts.

e. Click on "Get started." Thesetting is complete.
Note
1.	Please always go to Windows
official website to access the latest
information, the information in EDFU
is subject to change without further
notice.
2.	Different regions have different
voltages, with inconsistent voltage
setting may cause water ripple whenusing this webcam. Please make thevoltage setting same as the voltageof your region.

b. Click on sign-in options in the
sidebar.
c. You need to set up a PIN code
before you're allowed to use
13

2. Setting up the monitor

2.4 Remove the Base Assemblyfor VESA Mounting
Before you start disassembling thedisplay base, please follow the
instructions below to avoid any possible
damage or injury.
1.

Place the monitor face down on asmooth surface. Pay attention not toscratch or damage the screen.

2. While keeping the release buttonpressed, tilt the base and slide it
out.

1

2

Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.

100mm
100mm

14

2. Setting up the monitor

0°

90°
-5°

* Display design may differ from those
illustrated.
Warning•

To avoid potential screen damage,such as panel peeling, ensure thatthe monitor does not tilt downward
by more than -5 degrees.

•

Do not press the screen while
adjusting the angle of the monitor.
Grasp only the bezel.

15

3. Image Optimization

2. Keep pressing
to toggle among
EasyRead, Office, Photo, Movie,Game, Economy, LowBlue Mode,
SmartUniformity and Off.

3. Image Optimization
3.1 SmartImage

3. The SmartImage on screen display
will remain on screen for 5 seconds,
or you can also press "OK" to makeconfirmation.
There are multiple modes to select:
EasyRead, Office, Photo, Movie,Game, Economy, LowBlue Mode,
SmartUniformity and Off.

What is it?
SmartImage provides presets that
optimize display for different typesof content, dynamically adjustingbrightness, contrast, color and sharpness
in real time. Whether you're working
with text applications, displaying images
or watching a video, Philips SmartImage
delivers great optimized display
performance.




Why do I need it?



You want a display that delivers
optimized display all your favorite
types of content, SmartImage software
dynamically adjust brightness,
contrast, color and sharpness in realtime to enhance your display viewing
experience.





 How does it work?



SmartImage is an exclusive, leadingedge Philips technology that analyzes
the content displayed on your screen.
Based on a scenario you select,
SmartImage dynamically enhances thecontrast, color saturation and sharpnessof images to enhance the contents
being displayed - all in real time withthe press of a single button.

•

EasyRead: Helps improve readingof text based application like PDF
ebooks. By using a special algorithm
which increases the contrast andboundary sharpness of text content,
the display is optimized for astress-free reading by adjusting
the brightness, contrast and color
temperature of the monitor.

•

Office: Enhances text and dampens
brightness to increase readability
and reduce eye strain. This modesignificantly enhances readability
and productivity when you’re
working with spreadsheets, PDF
files, scanned articles or othergeneral office applications.

How to enable SmartImage?

1.

Press
to launch the SmartImage
on screen display.
16

3. Image Optimization•

Photo: This profile combines color
saturation, dynamic contrast andsharpness enhancement to display
photos and other images withoutstanding clarity in vibrant colors- all without artifacts and faded
colors.

•Movie: Ramped up luminance,
deepened color saturation, dynamic
contrast and razor sharpness
displays every details in darker
areas of your videos without
color washout in brighter areas
maintaining a dynamic naturalvalues for the ultimate video display.

•

Game: Turn on over drive circuit forbest response time, reduce jaggy
edges for fast moving objects onscreen, enhance contrast ratio forbright and dark scheme, this profile
delivers the best gaming experiencefor gamers.

•

•

•

SmartUniformity feature, display
uniformity is increased to above
95%. This produces more consistentand true images.
•

Off: No optimization by SmartImage.

Note
Philips LowBlue mode, mode 2
compliance with TUV Low Blue Lightcertification, you can have this mode bysimply press the hotkey, then press▲to select LowBlue Mode, see above
SmartImage selection steps.

3.2 SmartContrast
What is it?
Unique technology that dynamicallyanalyzes displayed content andautomatically optimizes a Display's
contrast ratio for maximum visual clarityand viewing enjoyment, stepping up
backlighting for clearer, crisper andbrighter images or dimming backlighting
for clear display of images on dark
backgrounds.

Economy: Under this profile,brightness, contrast are adjusted
and backlighting finetuned for justright display of everyday officeapplications and lower power
consumption.

Why do I need it?
You want the very best visual clarityand viewing comfort for every type ofcontent. SmartContrast dynamicallycontrols contrast and adjusts
backlighting for clear, crisp, bright
gaming and video images or displays
clear, readable text for office work.
By reducing your display's power
consumption, you save on energy costs
and extend the lifetime of your display.

LowBlue Mode: LowBlue Modefor easy on-the-eyes productivity
Studies have shown that just as
ultra-violet rays can cause eyedamage, shortwave length blue lightrays from LED displays can cause
eye damage and affect vision overtime. Developed for wellbeing,
Philips LowBlue Mode setting uses asmart software technology to reduce
harmful shortwave blue light.

How does it work?
When you activate SmartContrast, it will
analyse the content you are displaying
in real time to adjust colors and control
backlight intensity. This function will
dynamically enhance contrast for a great
entertainment experience when viewing
videos or playing games.

SmartUniformity: Fluctuations inbrightness and color on different
parts of a screen are a common
phenomenon among LCD monitors.
Typical uniformity is measured
around 75-80%. By enabling Philips17

3. Image Optimization• AMD Radeon R7 260X
• AMD Radeon R7 260

3.3 Adaptive Sync•

Adaptive Sync

•
•
•
•
•
•
•
•
•

PC gaming has long been an imperfect
experience because GPUs and monitors
update at different rates. Sometimes
a GPU can render many new picturesduring a single update of the monitor,
and the monitor will show pieces ofeach picture as a single image. This iscalled “tearing.” Gamers can fix tearing
with a feature called “v-sync,” but theimage can become jerky as the GPU
waits on the monitor to call for an
update before delivering new pictures.
The responsiveness of mouse input andoverall frames per second are reducedwith v-sync, too. AMD Adaptive Sync
technology eliminates all of these
problems by letting the GPU update themonitor the moment a new picture is
ready, leaving gamers with unbelievably
smooth, responsive, tearing-free games.

Followed by the graphic card that arecompatible.

•

Operating system• Windows 10/8.1/8/7•

Graphic Card: R9 290/300 Series &R7 260 Series

•
•
•
•
•
•
•
•

Processor A-Series Desktop andMobility APUs

AMD Radeon R9 300 Series
AMD Radeon R9 Fury X
AMD Radeon R9 360
AMD Radeon R7 360
AMD Radeon R9 295X2
AMD Radeon R9 290X
AMD Radeon R9 290
AMD Radeon R9 285
18

AMD A10-7890K
AMD A10-7870K
AMD A10-7850K
AMD A10-7800
AMD A10-7700K
AMD A8-7670K
AMD A8-7650K
AMD A8-7600
AMD A6-7400K

4. PowerSensor

detection signal for distances up to
120 cm or 47 inches. (Setting 4)

4. PowerSensor™
•

How does it work?
•

PowerSensor works on principleof transmission and reception ofharmless “infrared” signals in orderto detect user-presence.

•

When the user is in front of themonitor, the monitor operates
normally, at the predeterminedsettings that the user has set- i.e.
brightness, contrast, color, etc•

Hot key

PowerSensor

Assuming that the monitor was set
to 100% of brightness for example,
when the user leaves his seat and is
no longer in front of the monitor, themonitor automatically reduces thepower consumption upto 80%.

User present in front

Since some dark colored clothingtends to absorb infrared signals
even when the user is within 100 cm
or 40 inches of the display, step up
signal strength when wearing blackor other dark clothes.
Sensor distanceOff

Landscape/Portrait mode

User not present
ATTENTION

PowerSensor off

ATTENTION

PowerSensor off

Watt

Above illustrations are for reference purpose only, may notreflect the exact display of this model.
Power consumption as illustrated above is for reference purpose only

How to adjust settings
Setting

If PowerSensor is not operating correctly inside or outside the default
range, here’s how to fine-tune detection:

Default settings
PowerSensor is designed to detect thepresence of the user located between
30 and 100 cm (12 and 40 inches) fromthe display and within five degrees leftor right of the monitor.
Custom settings
If you prefer to be in a position outside
the perimeters listed above, choosea higher strength signal for optimal
detection efficiency: The higher thesetting, the stronger the detection signal.
For maximum PowerSensor efficiency
and proper detection, please position
yourself directly in front of your monitor.
•

If you choose to position yourself
more than 100 cm or 40 inchesfrom the monitor use the maximum
19•

Press the PowerSensor hot key.

•

You will find the adjustment bar.

•

Adjust the PowerSensor detection
adjustment to Setting 4 and press
OK.

•

Test the new setup to see if
PowerSensor properly detects you
in your current position.

•

PowerSensor function is designed towork in Landscape mode (horizontal
position) only. After PowerSensor
turn on it, it will automatically turn
Off if the monitor is used in Portrait
mode (90 degree/vertical position);
it will automatically turn ON if

4. PowerSensor

monitor is returned to its default
Landscape position.
Note
A manually selected PowerSensor
mode will remain operational unlessand until it is readjusted or the default
mode is recalled. If you find that thePowerSensor is excessively sensitive tonearby motion for some reason, pleaseadjust to a lower signal strength. Keepsensor lens clean, if the sensor lensis dirty, wipe it with alcohol to avoid
reducing of distance detection .

20

5. Designs to prevent computer vision syndrome

3. Ideal working posture

5. Designs to prevent
computer vision
syndrome (CVS)• Reposition your screen to
appropriate height and angle
according to your height.
4. Choose Philips monitor for easy-oneyes.

Philips monitor is designed to prevent
eye strain caused by prolonged
computer use.

• Anti-glare screen: Anti-glare
screen efficiently reduces
annoying and distracting
reflections that caused eye
fatigue.

Follow below instructions and use
Philips monitor to efficiently reduce
fatigue and maximum working
productivity.

• Flicker-free technology designs
to regulate brightness and reduce
flicker for more comfortableviewing.

1. Appropriate environment lighting:• Adjusting the environment lighting
similar to that of your screen
brightness, avoid the fluorescentlighting, and surfaces that don’t
reflect too much light.

• LowBlue mode: Blue light
may cause eye strains. Philips
LowBlue mode allows you to set
different blue light filter levels forvariety working situation.

• Adjusting the brightness andcontrast to appropriate level.
2. Good working habits:• EasyRead mode for a paperlike reading experience, giving
a more comfortable viewing
experience while dealing withlong documents on the screen.

• Excessive usage of monitor cancause eye discomfort, it’s betterto take shorter breaks more
often at your workstation thanlonger breaks and less often; forexample a 5-10 minute breakafter 50-60-minute continuous
screen use is likely to be better
than a 15-minute break every twohours.
• Looking at something varying
distances after a long period
focusing on the screen.
• Gently closing and rolling youreyes to relax.
• Conscious blinking often whileworking.
• Gently stretch your neck, andslowly tilt your head forward,
backward, side for pain relief.

21

6. Technical Specifications

6. Technical Specifications
Picture/Display
Display Panel Type
Backlight
Panel Size
Aspect Ratio
Pixel Pitch
Contrast ratio(typical)
Optimum Resolution
Viewing Angle
Picture Enhancement
Display Colors
Vertical Refresh Rate
Horizontal Frequency
Color Gamut
SmartUniformity
Delta E
LowBlue Mode
EasyRead
Adaptive sync
Flicker Free
Connectivity
Signal Input
USB
RJ-45
Input Signal
Audio OutUSB
USB Ports

Power Delivery

Super Speed
Convenience
USER convenience
Built-in speaker
Built-in Webcam

IPS
W-LED system
31.5" W (80 cm)

16:9
0.18159(W) x 0.18159(H)
1000:13840 x 2160@60Hz
178° (H) / 178° (V) @ C/R > 10 (Typ.)
SmartImage
1.07B (8 bits+FRC)
23-75Hz30-140KHz
YES
YES
YES
YES
YES
YES
YES
DisplayPort 1.4 x 1, HDMI 2.0 x 2, USB-C x1
USB-C x1, USB-A x4
Ethernet LAN (10M/100M/1G)
Separate Sync
Headphone out
USB-C x1 (upstream, DisplayPort Alt mode, HDCP 2.2),
USB-A x4 (downstream with x1 fast charge BC 1.2)
USB-C:USB PD version 3.0, up to 90W (5V/3A; 7V/3A; 9V/3A;
10V/3A; 12V/3A; 15V/3A; 20V/4.5A)
USB-A (side):x1 fast charge BC 1.2, up to 7.5W (5V/1.5A)
USB-C: USB 3.2 Gen2, 10 Gbps
USB-A: USB 3.2 Gen1, 5 Gbps

5Wx2
2.0 megapixel camere with microphone and LED
indictor (for Windows 10 Hello)22

6. Technical Specifications

OSD Languages

Other Convenience
Plug & Play Compatibility
Stand
Tilt
Pivot
SwivelHeight adjustment

English, German, Spanish, Greek, French, Italian,
Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish,
Russian, Swedish, Finnish, Turkish, Czech, Ukranian,
Simplified Chinese, Traditional Chinese, Japanese,
KoreanVESA mount(100×100mm), Kensington Lock
DDC/CI, Mac OS X, sRGB, Windows 10/8.1/8/7-5 / +25 degree-90 / +90 degree-180 / +180 degree
180mm

Power
Consumption
Normal Operation
Sleep (Standby mode)
Off mode
Off mode(AC switch)
Heat Dissipation*
Normal Operation
Sleep (Standby mode)
Off mode
Off mode(AC switch)
On Mode(ECO mode)
Power LED indicator
Power Supply
Dimensions
Product with stand(WxHxD)
Product without stand(WxHxD)
Product with packaging(WxHxD)AC Input
AC Input
AC Input
Voltage at
Voltage at
Voltage at
100VAC , 50Hz
115VAC , 60Hz
230VAC, 50Hz
44.5 W (typ.)44.1 W (typ.)44.2 W (typ.)0.3 W(typ.)0.3 W(typ.)0.3 W(typ.)0.3 W(typ.)0.3 W(typ.)0.3 W(typ.)0W(typ.)0W(typ.)0W(typ.)
AC Input
AC Input
AC Input
Voltage at
Voltage at
Voltage at
100VAC , 50Hz
115VAC , 60Hz
230VAC , 50Hz
151.88 BTU/hr
150.51 BTU/hr
150.85 BTU/hr(typ.)(typ.)(typ.)
1.02 BTU/
1.02 BTU/
1.02 BTU/
hr(typ.)hr(typ.)hr(typ.)1.02 BTU/
1.02 BTU/
1.02 BTU/
hr(typ.)hr(typ.)hr(typ.)0 BTU/hr(typ.)0 BTU/hr(typ.)0 BTU/hr(typ.)26.8 W (typ.)
On mode: White, Standby/Sleep mode: White(blinking)
Built-in, 100-240V AC, 50-60Hz
714 x 649 x 280 mm
714 x 422 x 62 mm
930 x 563 x 186 mm

23

6. Technical Specifications

WeightProduct with standProduct without standProduct with packaging
Operating Condition
Temperature range(operation)
Relative humidity(operation)
Atmospheric pressure(operation)
Temperature range(Non-operation)
Relative humidity(Non-operation)
Atmospheric pressure(Non-operation)
Environmental and energy
ROHS
PackagingSpecific Substances
CabinetColor
Finish12.20 kg
8.19 kg
15.51 kg
0°C to 40 °C
20% to 80%
700 to 1060hPa-20°C to 60°C
10% to 90%
500 to 1060hPa
YES
100% recyclable
100% PVC BFR free housing
Black
TextureNote
1. This data is subject to change without notice. Go to www.philips.com/support todownload the latest version of leaflet.
2. SmartUniformity and Delta E information sheets are included in the box.
3. Power delivery function will base on laptop's capability.

24

6. Technical Specifications

recommendation.
Recommended resolution
HDMI 2.0/DP/USB C:
3840 x 2160 @ 60Hz
If your display is not on the native
resolution when connecting to
USB C or DP port, please adjust
resolution to the optimal state:3840 x 2160 @60 Hz from your PC.

6.1 Resolution & Preset Modes
Maximum Resolution
3840 x 2160 @ 60 Hz
Recommended Resolution
3840 x 2160 @ 60 Hz1.

H. freq(kHz)

Resolution

V. freq (Hz)31.47

720 x 400

70.09

31.47

640 x 480

59.94

35.00

640 x 480

66.67

37.86

640 x 480

72.81

37.50

640 x 480

75.00

35.16

800 x 600

56.25

37.88

800 x 600

60.32

46.88

800 x 600

75.00

48.08

800 x 600

72.19

47.73

832 x 624

74.55

48.36

1024 x 768

60.00

56.48

1024 x 768

70.07

60.02

1024 x 768

75.03

44.77

1280 x 720

59.86

60

1280 x 960

60

63.89

1280 x 1024

60.02

79.98

1280 x 1024

75.03

55.94

2160 x 900

59.89

65.29

1680 x 1050

59.95

67.50

1920 x 1080

60.00

88.79

2560 x 1440

59.95

65.69

3840 x 2160

30.00

133.313840 x 2160

60.00

2. The factory default setting HDMI
supports to the resolution 3840 x
2160 @ 60Hz.
3.

NotePlease notice that your display
works best at native resolutionof 3840 x 2160. For best display
quality, please follow this resolution
25

The USB hub default setting of USB
C input for this monitor is “USB 3.2”.
The maximum resolution supported
depends on your graphic card
capability.
If your PC doesn’t support HBR 3,
select USB 2.0 in USB Setting, thenthe maximum resolution supported
will be 3840 x 2160 @60Hz.
Press
button > USB Setting > USB> USB 2.0

7. Power Management

7. Power Management
If you have VESA DPM compliancedisplay card or software installed inyour PC, the display can automaticallyreduce its power consumption when
not in use. If an input from a keyboard,mouse or other input device is detected,
the display will 'wake up' automatically.
The following table shows the power
consumption and signaling of thisautomatic power saving/standby
feature:Power Management Definition
VESA
Mode

Video H-sync V-sync

Power Used

LED
Color

Active

ON

Yes

Yes

44.1 W (typ.)210.1 W (max.)

White

Sleep
(Standby
mode)

OFF

No

No

0.3 W (typ.)White(blink)Offmode(ACswitchOFF--

0W (typ.)OFF

The following setup is used to measure
power consumption on this display.
•

Native resolution: 3840 x 2160•

Contrast: 50%•

Brightness: 70%•

Color temperature: 6500k with full
white pattern•

Audio and USB Inactive (Off)NoteThis data is subject to change without
notice.

26

8. Customer care and warranty

together form an image. When all sub
pixels of a pixel are lit, the three coloredsub pixels together appear as a single
white pixel. When all are dark, the threecolored sub pixels together appear as asingle black pixel. Other combinationsof lit and dark sub pixels appear as
single pixels of other colors.

8. Customer care andwarranty
8.1 Philips’ Flat Panel Displays
Pixel Defect Policy
Philips strives to deliver the highest
quality products. We use some of theindustry's most advanced manufacturing
processes and practice stringent quality
control. However, pixel or sub pixel
defects on the TFT Display panels usedin flat panel displays are sometimes
unavoidable. No manufacturer canguarantee that all panels will befree from pixel defects, but Philips
guarantees that any display with anunacceptable number of defects will
be repaired or replaced under warranty.
This notice explains the different typesof pixel defects and defines acceptabledefect levels for each type. In order toqualify for repair or replacement underwarranty, the number of pixel defects
on a TFT Display panel must exceed
these acceptable levels. For example,
no more than 0.0004% of the sub
pixels on a display may be defective.
Furthermore, Philips sets even higher
quality standards for certain types or
combinations of pixel defects that are
more noticeable than others. This policy
is valid worldwide.

Types of Pixel Defects
Pixel and sub pixel defects appear on
the screen in different ways. There are
two categories of pixel defects andseveral types of sub pixel defects withineach category.
Bright Dot Defects
Bright dot defects appear as pixels or
sub pixels that are always lit or 'on'. Thatis, a bright dot is a sub-pixel that stands
out on the screen when the display
displays a dark pattern. There are thetypes of bright dot defects.

One lit red, green or blue sub pixel.

subpixel

pixel

Two adjacent lit sub pixels:- Red + Blue = Purple- Red + Green = Yellow- Green + Blue = Cyan (Light Blue)

Pixels and Sub pixels
A pixel, or picture element, is composedof three sub pixels in the primary colorsof red, green and blue. Many pixels
27

8. Customer care and warranty

Proximity of Pixel Defects
Because pixel and sub pixels defectsof the same type that are near to one
another may be more noticeable,
Philips also specifies tolerances for theproximity of pixel defects.
Three adjacent lit sub pixels (one white
pixel).
Note
A red or blue bright dot must be
more than 50 percent brighter thanneighboring dots while a green
bright dot is 30 percent brighter thanneighboring dots.

Pixel Defect Tolerances
In order to qualify for repair or
replacement due to pixel defects during
the warranty period, a TFT Display panel
in a Philips flat panel display must havepixel or sub pixel defects exceeding thetolerances listed in the following tables.

Black Dot Defects
Black dot defects appear as pixels or
sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel thatstands out on the screen when thedisplay displays a light pattern. These
are the types of black dot defects.

28

8. Customer care and warranty

BRIGHT DOT DEFECTS
1 lit subpixel
2 adjacent lit subpixels
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types

ACCEPTABLE LEVEL
3
1
0
>15mm
3

BLACK DOT DEFECTS
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types

ACCEPTABLE LEVEL
5 or fewer
2 or fewer
0>15mm
5 or fewer

TOTAL DOT DEFECTS
Total bright or black dot defects of all types

ACCEPTABLE LEVEL
5 or fewer

Note
1 or 2 adjacent sub pixel defects = 1 dot defect29

8. Customer care and warranty

8.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for yourregion, please visit www.philips.com/support website for details or contact your local
Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an
Out of Warranty service package is offered via our Certified Service Center.
For Warranty Period please refer to Warranty Statement in Important Information
Manual.
If you wish to make use of this service, please be sure to purchase the service within 30
calendar days of your original purchase date. During the extended warranty period, theservice includes pickup, repair and return service, however the user will be responsible
for all costs accrued.
If the Certified Service Partner cannot perform the required repairs under the offeredextended warranty package, we will find alternative solutions for you, if possible, up to
the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (byConsumer care number) for more details.
Philips Customer Care Center number listed below.
•

•

Local
Standard
Warranty
PeriodDependon different
Regions•

Extended Warranty
Period•Total Warranty Period•+ 1 Year•

Local Standard warranty period +1•+ 2 Years••+ 3 Years•

Local Standard warranty period+2Local Standard warranty period+3**Proof of original purchase and extended warranty purchase required.
1.

Note
Please refer to important information manual for regional service hotline, which isavailable on the Philips website support page.

2. Spare parts are available for use in the repair of the product for minimum threeyear from your original purchase date or 1 year after the end of production,
whichever is longer.

30

9. Troubleshooting & FAQs

9. Troubleshooting &FAQs•

Check to see if the display cable hasbent pins.

•

Make sure the computer is turnedon.

9.1 Troubleshooting

Visible signs of smoke or sparks

This page deals with problems that canbe corrected by a user. If the problem
still persists after you have tried thesesolutions, contact Philips customer
service representative.

•

Do not perform any troubleshooting
steps

•

Disconnect the display from mains
power source immediately for safety•

Contact with Philips customer
service representative immediately.

Common Problems
No Picture (Power LED not lit)••

Imaging Problems
Image is not centered

Make sure the power cord isplugged into the power outlet andinto the back of the display.
First, ensure that the power buttonon the front of the display is in the
OFF position, then press it to the
ON position.

•

Adjust the image position using
the “Auto” function in OSD Main
Controls.

•

Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.

No Picture (Power LED is White)•

Make sure the computer is turnedon.

•Make sure the signal cable isproperly connected to yourcomputer.

•

Make sure the display cable has nobent pins on the connect side. Ifyes, repair or replace the cable.

•

The Energy Saving feature may be
activated

Image vibrates on the screen•

Vertical flicker appears

Screen says  

•Check that the signal cable isproperly securely connected to thegraphics board or PC.

•

Adjust the image using the “Auto”
function in OSD Main Controls.

•

Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.

Horizontal flicker appears

Make sure the display cableis properly connected to yourcomputer. (Also refer to the Quick
Start Guide).

31

9. Troubleshooting & FAQs•

Adjust the image using the “Auto”
function in OSD Main Controls.

•

Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls. It is valid only in VGA
mode.

•

Green, red, blue, dark, and white dots
appears on the screen

Image appears blurred, indistinct or too
dark
•

•

Adjust the contrast and brightness
on On-Screen Display.

•

You can adjust “power on” lightusing the power LED Setup in OSD
main Controls.
For further assistance, refer to theService contact information listed inImportant information manual andcontact Philips customer service
representative.

Uninterrupted display of still or static
images over an extended period
may cause "burn-in", also known as"after-imaging" or "ghost imaging",
on your screen. "Burn-in", "afterimaging", or "ghost imaging" is awell-known phenomenon in LCD
panel technology. In most cases,
the "burn-in" or "after-imaging"or "ghost imaging" will disappear
gradually over a period of time after
the power has been switched off.

•

Always activate a moving screen
saver program when you leave yourmonitor unattended.

•

Always activate a periodic screen
refresh application if your LCD
monitor will display unchanging
static content.

•

Failure to activate a screen saver, ora periodic screen refresh application
may result in severe “burn-in” or“after-imaging” or “ghost imaging”
symptoms that will not disappear
and cannot be repaired. The
damage mentioned above is notcovered under your warranty.

The remaining dots are normal
characteristic of the liquid crystal
used in today’s technology, Pleaserefer the pixel policy for more detail.

* The "power on" light is too strong andis disturbing

An "after-image", "burn-in" or "ghost
image" remains after the power has
been turned off.
•Set the PC’s display resolution
to the same mode as monitor’s
recommended screen native
resolution.

* Functionality different according todisplay.

9.2 General FAQs
Q1:	When I install my display whatshould I do if the screen shows'Cannot display this video
mode'?
Ans.:	Recommended resolution for thisdisplay: 3840 x 2160.

Image appears distorted. Text is fuzzyor blurred.

32•

Unplug all cables, then connect
your PC to the display that you usedpreviously.

•

In the Windows Start Menu, selectSettings/Control Panel. In theControl Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move thesidebar to 3840 x 2160 pixels.

9. Troubleshooting & FAQs••

Restart your computer and repeat
step 2 and 3 to verify that your PC isset at 3840 x 2160.

•

Shut down your computer,disconnect your old display andreconnect your Philips LCD display.

•

Q4:	How do I adjust the resolution?

Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then clickOK.

Ans.:	Your video card/graphic driverand display together determine
the available resolutions. You
can select the desired resolution
under Windows® Control Panelwith the "Display properties".
Q5:	What if I get lost when I am
making display adjustments via
OSD?

Turn on your display and then turnon your PC.

Ans.: Simply press
button, thenselect 'Setup' > 'Reset' to recall all
the original factory settings.

Q2:	What is the recommended
refresh rate for LCD display?

Q6:	Is the LCD screen resistant toscratches?

Ans.:	Recommended refresh rate in
LCD displays is 60 Hz, In case ofany disturbance on screen, you
can set it up to 75 Hz to see ifthat removes the disturbance.

Ans.:	In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling thedisplay, make sure that there is
no pressure or force applied tothe panel surface side. This may
affect your warranty conditions.

Q3:	What are the .inf and .icm files
on the CD-ROM? How do I installthe drivers (.inf and .icm)?
Ans.:	These are the driver files for yourmonitor. Follow the instructions
in your user manual to install thedrivers. Your computer may ask
you for monitor drivers (.inf and.icm files) or a driver disk when
you first install your monitor.
Follow the instructions to insert
the ( companion CD-ROM)
included in this package. Monitor
drivers (.inf and .icm files) will be
installed automatically.

Q7:	How should I clean the LCD
surface?
Ans.:	For normal cleaning, use a clean,
soft cloth. For extensive cleaning,please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: 	Can I change the color setting of
my display?
Ans.:	Yes, you can change your color
setting through OSD control as
the following procedures,

33•

Press "OK" to show the OSD (OnScreen Display) menu•

Press "Down Arrow" to select theoption "Color" then press "OK" to9. Troubleshooting & FAQs

Q11: 	What is Image Sticking, or Image
Burn-in, or After Image, or Ghost
Image in LCD panels?

enter color setting, there are threesettings as below.
1. Color Temperature: Native,
5000K, 6500K, 7500K, 8200K,
9300K and 11500K. With settings
in the 5000K range the panel
appears "warm, with a redwhite color tone", while a
11500K temperature yields "cool,
bluewhite toning".

Ans.:	Uninterrupted display of still or
static images over an extended
period may cause "Burn in",also known as "after-imaging"or "ghost imaging", on yourscreen. "Burn-in", "afterimaging", or "ghost imaging" isa well-known phenomenon in
LCD panel technology. In mostcases, the "Burn-in" or "afterimaging" or "ghost imaging" will
disappear gradually over a periodof time after the power has beenswitched off.
Always activate a moving screen
saver program when you leave
your display unattended.
Always activate a periodic screen
refresh application if your LCD
display will display unchanging
static content.

2. sRGB: This is a standard setting
for ensuring correct exchange ofcolors between different device(e.g. digital cameras, displays,
printers, scanners, etc).
3. User Define: The user can choose
his/her preference color setting
by adjusting red, green, blue
color.
Note
A measurement of the color of lightradiated by an object while it is being
heated. This measurement is expressedin terms of absolute scale, (degrees
Kelvin). Lower Kevin temperatures suchas 2004K are red; higher temperatures
such as 9300K are blue. Neutral
temperature is white, at 6504K.

Warning
Failure to activate a screen saver, ora periodic screen refresh application
may result in severe “burn-in” or “afterimage” or “ghost image” symptoms
that will not disappear and cannot be
repaired. The damage mentioned above
is not covered under your warranty.

Q9: 	Can I connect my LCD display to
any PC, workstation or Mac?
Ans.:	Yes. All Philips LCD displays are
fully compatible with standard
PCs, Macs and workstations.
You may need a cable adapter
to connect the display to yourMac system. Please contact yourPhilips sales representative formore information.

Q12: 	Why is my Display not showing
sharp text, and is displaying
jagged characters?
Ans.:	Your LCD display works best at its
native resolution of 3840 x 2160.
For best display, please use thisresolution.
Q13: 	How to unlock/lock my hot key?

Q10: 	Are Philips LCD displays Plugand- Play?

Ans.:	To lock the OSD, press and holdthebutton while themonitor is off and then press
button to turn the monitor on.

Ans.:	Yes, the displays are Plug-andPlay compatible with Windows
10/8.1/8/7
34

9. Troubleshooting & FAQs

To un-lock the OSD, press andhold thebutton while themonitor is off and then press
button to turn the monitor on.

the status shows ‘Running’, rightclick to stop the service first, thenrestart the service manually.
4. Then go back to sign-in options
menu to set up Window Hello
Webcam.

  

  

Q14: 	Where can I find Important
Information manual mentioned in
EDFU?
Ans.:	Important Information manual
can be download on the Philips
website support page.
Q15:

Why cannot detect my monitor’s
Windows Hello webcam, andalso Face Recognition option isgreyed out?

Ans:

To fix this issue, you need toproceed following steps to detect
the webcam device again:

1.

Press Crtl + Shift + ESC to launch
the Microsoft Windows Task
Manager.

2. Select ‘Services’ tag.

3. Scroll down and select ‘WbioSrvc’(Windows Biometric Service). If
35

2020 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under
the responsibility of Top Victory Investments Ltd., and Top
Victory Investments Ltd. is the warrantor in relation to thisproduct. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used
under license.
Specifications are subject to change without notice.
Version: M10329PE1T