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Maximizer CRM LiveUK Data Centre

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MAXIMIZER CRM EMEA
Maximizer CRM Live is a cloud based solution, available inboth our Canadian and UK Data Centres. The following
provides details of the Maximizer Live UK environment for
EMEA customers.
Our UK Data centres are managed independently of theCanadian Data Centres and there is no exchange of customer
data between the two environments.

GDPR AND CLOUD HOSTINGDATA CENTRE TIER
CLASSIFICATION SYSTEM
Created by the Uptime Institute, aUSA based data centre research andprofessional-services organisation.
Tiers I-IV describe the site infrastructure
performance uptime. The higher theTier level, the greater the expected
performance.

The General Data Protection Regulation (GDPR) coming intoforce on 25 May 2018 brings international consistency arounddata protection laws and rights. The GDPR expands the privacy
rights granted to EU individuals and places new obligations onorganisations that market to, track or handle EU personal data,no matter where that organisation is located.
According to Article 32 of the GDPR, companies are required toensure ‘a process for regularly testing, assessing and evaluating
the effectiveness of technical and organisational measures forensuring the security of the processing [of data].’ With thisrequirement in mind we have outlined the security measuresthat Maximizer have put in place to give our customers in theISO - INTERNATIONALORGANISATION FOR
STANDARDISATION
ISO27001 is a specification fororganisations to keep information assets
secure including; financial information,
intellectual property, employee details orinformation entrusted by third parties.

European Economic Area the assurance that their data is secureand meets GDPR requirements.

ACCESS TO CRM LIVEAccess to the Maximizer CRM Live UK platform needs an active
subscription and an Internet connection.
The platform delivers the software using state-of-the-art
scalable high performance technologies. Customer data issynchronised, backed up, encrypted and stored securely
within two purpose built Tier IV data centres located in theUK, providing customers with uncompromising security andconstant availability.
• Connection to Maximizer CRM Live UK is provided by a
SSL certificate protected by 256k bit SSL encryption.
This protocol secures your data whilst in-transit.
• A high-grade firewall solution is deployed• Both data centres hold ISO/IEC 27001:2013
accreditations.

AUTHENTICATION AND PASSWORD PROTECTION• A username and password is created and later
managed by the user. The robust password policy
includes a mix of uppercase, lowercase, numbers
and symbols.
• Should the login be used by another device unknown
to Maximizer CRM Live UK, a notification immediatelyalerts the user.

RELIABLE UK-BASED HOSTINGThe Tier IV hosting data centres allows theprovision of continuous service without disruption

Accessing Maximizer CRM Live UK requires twoand meet the highest standards in the hosting

factor authentication.

service industry.

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• Milton Keynes Data Centre - UKICM Certificate for ISO/IEC 27001:2013 Registration number 2100542• Maidenhead Data Centre - BSI Certificate for ISO/IEC 		
27001:2013 Certificate number IS571965
The data centres provide:• Always-on availability, security and proactive threat 		
detection• Fully fault tolerant allowing for planned and unplanned

The buildings are in low risk areas away from known issues
such flood plains, potential landslides, highly flammableproduct storage and outside of low flight paths.
The platform architecture uses Enterprise-grade
security design with full redundancy to help ensure
continuous uptime as well as guaranteeing the health andoptimisation of the hardware.
Our team of experts consisting of software developers,
infrastructure engineers and on-boarding consultants

activity whilst still maintaining operations with no 		proactively monitor and maintain the servers by adopting

single point of failure.

a methodical and practical approach.

• The service is fully accessible whenever and wherever 		you need it.

Maximizer are heavily invested in ensuring that your data issecure, remains safe yet accessible to your nominated staff.

• For connectivity, substantial fibre capacity is available 		from multiple and diverse routes into the data
centre site with automatic routing ensuring the fastest
connection possible.

PEACE OF MIND SECURITY
The data centre buildings provide secure compoundswith advanced perimeter and access security including:• Extensive internal and external CCTV
• 24/7/365 remote monitoring• Waterless fire suppression systems protect all
equipment, with early warning detection linked to thelocal fire station.

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About Maximizer
Maximizer CRM is fueling the growth of businesses around the world.
Our CRM solutions come fully loaded with the core Sales, Marketing and Service functionality
companies need to optimize sales productivity, accelerate marketing and improve customer
service. With flexible on-premise, our cloud and your cloud deployment options, tailored-tofit flexibility, state-of-the art security infrastructure, industry-specific editions and anywhere/anytime mobile access, Maximizer is the affordable CRM solution of choice.
From offices in North America, Europe, Middle East, Africa and AsiaPac, and a worldwide networkof certified business partners, Maximizer has shipped over one million licenses to more than
120,000 customers worldwide.

To learn more contact theMaximizer Business Development Team
Call 01344 766 910 or email enquiries@maximizer.co.uk

AMERICAS ( HEAD OFFICE )EUROPE / MIDDLE EAST / AFRICA

AUSTRALIA / NEW ZEALAND

Maximizer Services Inc.
260 - 60 Smithe Street
Vancouver, BC
V6B 0P5 CanadaSales +1 800 804 6299
Phone +1 604 601 8000
Email info@maximizer.com
Website www.maximizer.com

Maximizer Software Ltd.
1 The Courtyard
Eastern Road
Bracknell, Berkshire
RG12 2XB United Kingdom
Phone +44 (0)1344 766 900
Email enquiries@maximizer.com
Website www.maximizer.com/uk

Maximizer Software Solutions
Pty. Ltd.
Level 1, Suite 14, 32 Delhi Road
North Ryde, New South Wales
2113 Australia
Phone +61 (0)299 572 011
Email info.anz@maximizer.com
Website www.maximizer.com/au

W W W. M A X I M I Z E R .CO M
Copyright © 2018 Maximizer Services Inc., Maximizer Software Ltd., Maximizer Software Solutions Pty. Ltd. All rights reserved. Maximizer® CRM is a registeredtrademark of Maximizer Software Inc. Maximizer CRM, Maximizer CRM Live, Maximizer Contact Management, and other product names may be trademarks of theirrespective holders. This is for information purposes only. MAXIMIZER SOFTWARE INC. MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, IN THIS SUMMARY.