⼤分類
ESG Management

中分類
ESG Policy

URL

ESG Management Implementation Structure

URL

PDCA Cycle for ESG Management PromotionURL

ESG Objectives

Medium- and Long-term Objectives Related to ESGURLESG Education

Internal Awareness and Dissemination Activities

URL

Social Responsibility Guidelines

URL

Promotion of ESG Management and Contribution to SDGs

URL

Participation in the UN Global Compact

URL

Sustainability-Linked Bond

URL

Status of Stakeholders

ANA Group Stakeholders

URL

Stakeholders Engagement

Dialogue with Stakeholders

URLImpacts in the Value Chain

Flow Chart for ANA Group's Airline Services

URL

ANA Group Material Issues

Material Issues

URL

Identification of Material Issues

Identification Process for Material

URL

Identified Material Issues and Specific Initiatives

URL

Targets of Material Issues

Material Issue 1 Human Capital

URL

Material Issue 2 Diversity, Equity & Inclusion

URL

Material Issue 3 Climate Change
ReportingCorporate Governance - Management Approach

Corporate Governance - Data

Scope of Reporting/Reporting Period/External Assurance

External Assurance

External Assessment

External Evaluation

URL
Independent Verification of Environmental Data

Basic Approach

URL

Implementation Structure

URL

Independence of Corporate GovernanceFundamental Policy on Corporate Governance

URL

Corporate Governance

URL

Board of Directors

URL

Audit & Supervisory Board

URL
URL
Fundamental Policy on Corporate GovernanceSelection Criteria and Process of Directors

Policy of Selection of Directors

URL

Process of Selection or Dismissal of Directors

URL
URL

Effectiveness of the Board of Directors

Analysis and Evaluation of Effectiveness of the Board of Directors

URLRemuneration for Directors and Audit & Supervisory Board Members

Basic Policies for Director Remuneration

URL

Procedures for Determining Remuneration

URL

Remuneration System

URL

Indices of Share Remuneration

URL

Basic Policy and System for Audit & Supervisory Board Members' Remuneration

URL

Conceptual Diagram for the Officer Remuneration SystemURL

Remuneration of Directors and Audit & Supervisory Board Members

URLAudit Fees

Details of Audit Fees

URL

Training for Executives

Training Policy for Directors and Audit & Supervisory Board Members

URL

Corporate Governance Committees

Personnel Advisory Committee

URL

Remuneration Advisory Committee

URL

Group Management Committee

URL

Group ESG Management Promotion Committee

URL

Number Of Meetings Responsible for Corporate Governance held

URL

Basic Concept on Internal Control System and the Status

URL

Functions of the Internal Audit Division

Compliance - Management Approach

URL

Term of Directors

Internal Control System

Risk Management - Data

URL
URL

Independence Guidelines

Risk Management - Management Approach

URL
URL

ESG Initiatives

Materiality

参照

ANA Group ESG Policies
ESG Structure

Stakeholders

⼩分類
Basic Approach to ANA Group ESG Management

URL
System for Ensuring the Appropriateness of Business Operations

URL

Outline of the Status of Operation of System for Ensuring the Appropriateness of Business Operations

URL

Basic Approach

URL

Implementation Structure

Structure

URL

Risk Management

Risk Assessment Methodology and Process

URL

Business and Other Risks

URL

Crisis response

Crisis Management in Response to a Risk

URLRisk Culture

Education for Executives on Risk Management

URL

Process for reporting potential risks

URL

Business Continuity

Business Continuity Plan (BCP)

URL

Information Technology Business Continuity Plan (IT-BCP)

URL

Export Control For National Security

Export Control For National Security

URL

Emerging Risk

Emerging Risk 1

URL

Emerging Risk 2

URL

Structure

URL

Basic Approach
Implementation Structure
KPI

URL
Social Responsibility Guidelines

URL

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Supply Chain Management - Management Approach

Compliance Management

Compliance Education

URL

Compliance Surveys

URL

Internal Reporting System

URLInformation dissemination

URL

Internal Audits

URL

Compliance Violations

Reporting on breaches

URL

Harassment Prevention

Harassment Prevention Initiatives

URL

Anti-Corruption

Anti-Corruption Policy and Initiatives

URL

Tax Risk ComplianceTax Policy and Initiatives

URL

Political Contributions and Expenditures to Organizations

Contributions and Other Spending

URL

Structure

URL

Basic Approach
Implementation Structure

URL

KPI
Supply Chain Management - Data

ANA Group Supply Chain

Percentage of suppliers

URL

Number of suppliers

URL
URL

Sustainable Procurement

Supplier Code of Conduct

URL

In-house training

URL

Supplier Assessment

Risk Management in the Supply Chain

URL

Supply Chain Risk Assessment

URL

Critical suppliers

URL

Monitoring Process

URL

Enhancement In Supply Chain Management for In-flight Meals

URL

Supply Chain Management KPIs

URL

Basic Approach
Implementation Structure

URL
Structure

KPI

Information Security - Data

Customer Relationship Management - Management Approach
Customer Relationship Management - DataManagement on Information Security

Privacy Policy

URL

ANA Privacy Policy

URL

How ANA Handle Personal Information of Customers in its Website

URL
URL

Implementation of information security risk assessment

URL

Training of Expert Personnel

URL

Education on information security

URL

Preventing Information Security Failures

Cyber security measures

URL

Personal Information Protection

Personal Information Protection Initiatives

URL

Implementation Structure

Promotion SystemURL

Enhancing the Value of Customer Experience

Utilizing NPSURLANA Care Promise

URL

ANA Future Promise

URL

Basic Approach

URL

Construction of a Digital Platform for Our Customers

URL

Response to customer opinions and complaints

Incorporating Customer Feedback into Our Services

URL

Personal Information Protection

Policies and Initiatives

Basic Approach

Customer-Related Data

URL

Breaches of Customer Privacy: Complaints

URLPercentage of secondary use of customer data

URL

Flight-Related Data

URLURL

URL

StructureStructure

URL

The ANA Group Mid-Term Safety Promotion Plan

The ANA Group Mid-Term Safety Promotion PlanURL

The ANA Group's Safety Targets
Safety Initiatives Data

URL

Information Security Management System Certification Status

Efficiency & Reliability
Safety Initiatives Management

URL
URL

Amount Procured

Supplier Monitoring

Information Security - Management Approach

Basic Procurement Policy
Supplier Code of Conduct

The Four Risk Management Areas for Maintaining Safety

URL

The ANA Group's Safety Targets

URL

Progress with FY 2021 Safety Targets

URL

Safety Management System

Safety Management System︓SMSURL

List of Aircraft Accidents and Serious Incidents

Aircraft Accidents

URLSerious Incidents

URL

URL

List of ANA Group Aircraft Accidents and Serious Incidents

URL

Safety Culture

Safety Education Center

URL

Emergency Evacuation Training

URL

Safety and Service Quality Initiatives

Safety and Service Quality Initiatives - Japanese only

URL

Food Safety and Security Initiatives

Catering Operations

URL

ANA Catering Quality Program (ACQP): ANA's Quality Control System

URL

Focused on Food Safety and Quality of Taste

URL

Partnership with Catering Companies to Support World-Leading Quality

URL

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Environmental Management Approach

Basic Approach
Structure

URL
Structure
Responsible person

URL

Deliberative body
Medium- and Long-term Goals

ANA Group Environmental Targets

Progress

ProgressURL
URL
ANA Group Environmental Data

KPI
Environmental Management Data

Environmental Management System (EMS)URL
EMS implementation status

URL

As an Eco-First Certified Company

URL
Eco-First Commitment - Japanese only

Climate Change Data

Environmental Investment Effectiveness

URL

Violation of Environmental Laws and Regulations

Environmental Regulatory Violation Results

URL

Management on Climate Change

Climate Change Management and Disclosure

URLDisclosure based on TCFD Recommendations

URL

Disclosure based on TCFD recommendations (Strategy)

URL
URL

Greenhouse Gas Emissions

Greenhouse Gas Emissions - Scope1, Scope2

ANA Group Environmental Data

Greenhouse Gas Emissions - Scope3

ANA Group Environmental Data

URL

Other Atmospheric Emissions

Other Atmospheric Emissions

ANA Group Environmental Data

URL

Initiatives to Reduce Greenhouse Gas Emissions

Global Environmental SituationURL

ANA Group Initiatives to Reduce CO2 Emissions

URLImprove Flight Operations

URL

Adopt New Aircraft TechnologiesURL

Utilization of SAF (Shift to Low-Carbon Aviation Fuel)

URL

Utilization of Emissions Trading Scheme

URL

Utilization of Negative Emissions Technologies (NETs)

URL

Environmental Initiatives with External Organizations
Energy Consumption

ANA Group Environmental Data

Aircraft Energy Consumption

ANA Group Environmental Data

Efforts to Reduce Energy Use

Reducing Energy Consumption

Use of water resources

URL
URL

Water Consumption

ANA Group Environmental Data

URL

Water Discharge

ANA Group Environmental Data

URL

Waste Management

Waste Disposal Volume

URL

Waste Reduction and Resource Recycling

Resource Recycling Initiatives

URL
ReferenceURL

Reference

URL
URL

Amount of packaging materials used

URL

Food Loss and Waste

Reduction of food loss and waste

URL

Chemical Substance Management

Chemical Substance Management

Amount of food loss and wasteURL
ANA Group Environmental DataURL

ANA Group Biodiversity Policy

URL

Basic Approach
Structure

URL
Structure

URL

Responsible party

URL

Deliberative body

URL

Commitments

URL

Risk Management

URL

Risk Assessment and Targets

URL

Initiatives in Business Activities

URL

Collaboration with Stakeholders
Labor Practice Management

URL

Basic Approach

ANA Group DEI PromiseCommitments

Labor Practice Data

URL
URL

Reduction of Packaging Materials

Biodiversity DataURL

ANA Group Energy Conservation Awards

Details

Biodiversity Management

URL

URL

Energy Use

Utilization of Renewable Energy

Waste/Resource Utilization Data

URL

Environmental Accounting

Other Climate change-related disclosure （CDP/SBTi)

Water Resources Data

URL

URL
URL

Progress

Human Resources Data

URL

KPI

Human Resources Data

URL

Workforce Breakdown

Total Number of Employees（ANA GRP)
Total Number of Employees（ANA)

URL
Human Resources Data

Nationality
Age

URL
Human Resources Data

URL

HiringHuman Resources Data

URL

Leaving

Human Resources Data

URL

Years of Service

Human Resources DataOther indicators related to employees
Hiring and Leaving

URL

URLURLPay

Gender Pay Gap（base salary only）

URL

Promoting Employment of People with Disabilities

Promoting Employment of People with Disabilities

URL

GenderGender Equality Promotion

URL

Major Initiatives About DEI

LGBTQ+URL

Globalization

URL

Actions to Promote DEI Awareness

URL

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Human Capital Development Management

Basic Approach

Human Capital Development Data

Investment in human resource development

Training & Development Inputs

URL

Employee Development Programs

Implication Of Human Resources for ANA GroupURL

Various Training Modules and Systems

URL

Work-Life Balance Support System

Diverse Work Styles (Support for Work-Life Balance)

URL

Work-Life Balance

Enhancement of Work-Life Balance

Employee Engagement

ANA's Way Survey

URL

Implementation Structure

Structure

URL

Safety And Health Management System

Introduction Status of Health Management System

URL

Risk Assessment for Health Management

URL

Employee Occupational Safety and Health Education

URL

URL

Work-Life Balance Disclosure
Percentage of Taking Annual Paid Leave
Occupational Safety And Health Management
Occupational Safety And Health Data

Human Resources Data
Human Resources Data

Basic Approach

Status of Health Management

Health Management Disclosure

Health Management

Major Initiatives
Health Management Indicators

Basic Approach

URL
Human Resources Data

URLURL

Human Resources Data

URL

Basic Approach - Policies and Structure for Human Rights

URL

ANA Group Policy of Human Rights

URL

Modern Slavery Statements

URL

ANA Group's Social Responsibility GuidelinesURL

ANA Group Procurement Policy
Human Rights Data

URL
URL

Audits Related to Safety and Health

Human Rights Management

URL
URL

URL

Structure

Structure

Human Rights Report

URL

Human Rights Management

Management Cycle

Human Rights Report

URL

Human Rights Due Diligence

Training our Staff

URL

Human Rights Due Diligence Process

URL

Human Rights Impact Assessment

URL

Priority Human Rights Themes

URL

Human Rights Remediation

Grievance Mechanism

URL

Remedial Status

URL

Stakeholder Engagement

Communication with Contractors, Suppliers, and Other Business Partners

URL

Overseas Dialogue

URL

Periodic Review

URL

Responding to ILO International Labour Standards (ILS)

Freedom of Association

URL

Major Initiatives

Initiatives for Respect of the Rights of the Supply Chain Workers

URL

Enhancement In Supply Chain Management of In-flight Meals

URL

Preventing Human Trafficking via Air Transportation

URL

Examples of Responses to Other Human Rights Issues
Philanthropy Management

Basic Approach

Philanthropy Data

Major Initiatives

URL
Environmental and Social Activities Policy

URL

Education and Cultural Support

URL

Partnerships

URL

Assistance for Disaster Reconstruction

URL

Overseas Initiatives

URL

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