COOP SAPPORO

SDGs BOOK

COOP SAPPORO SUSTAINABLE DEVELOPMENT GOALS BOOK

2021
Top Feature

DELIVERYWITH A MASK

P01

Safeguarding
our livesin Hokkaido amid
the COVID-19
Pandemic

ALCOHOLCARTDISINFECTION

How Did Coop Sapporo Respond?
Second Feature

P09

What Does Coop Sapporo
Connect?

Akie Iriyama× Hideaki Omi
Professor of Waseda University Business School

CEO and President of Coop Sapporo

Coop Sapporo Business Map P13
FY 2020 Activity Report P15
About Coop Sapporo P31
SDGs Comparison Chart P34
REGISTERSHIELD

SOCIALDISTANCINGMASK &
FACE SHIELD

Top Feature

Safeguarding
our Livesin Hokkaido amid
the COVID-19
Pandemic
How Did Coop Sapporo Respond?

In 2020, the global outbreak of a coronavirus caused an
unprecedented number of deaths in many countries and led to thecollapse of medical care systems.
Not only that, the pandemic stopped the movement of people andcut off opportunities for human contact and exchange.
In the midst of this crisis, what can we do to protect ourcommunities?
Previously, Coop Sapporo has taken on the challenge of resolving
local issues in the form of a "foods infrastructure" by connecting
government, academic institutions, and the private sector. In thisfeature, we will show how it has dealt with a new challenge that
requires a different kind of response.
COOP SAPPORO

01 SDGs BOOK 2021

COVID-19 Pandemic – The World, Hokkaido, and Coop Sapporo (Jan. 2020 ~ Feb. 2021)
The World and HokkaidoMonth

14: WHO identifies a novel coronavirus, SARS-CoV-2.
15: First domestic case confirmed in Japan.
28: First case confirmed in Hokkaido.
30: WHO declares a global health emergency.

Jan
2020

● Infection control masks, hand sanitary products, toilet and tissue paper are
in short supply. High price resale problems occur.
3: The Diamond Princess cruise ship arrives at Yokohama Port.
13: First coronavirus death confirmed in the nation.
14: First case of a Hokkaido resident found to be infected.
26: Central government sends request to cancel, postpone, or scale backsports and cultural events.
27: Elementary and junior high schools in Hokkaido closed until March 4.
28: Hokkaido declares its own state of emergency.
● Event cancellations begin. Food surplus becomes a social issue, such as a surplus of milk
due to school closures. Sales in the hotel and restaurant industries also severely decline.
2: Elementary, junior, and high schools across the country closed until spring break.
9: COVID-19 expert panel calls for avoiding the 3Cs: Closed spaces,
Crowded spaces, and Close-contact settings.
11: WHO declares COVID-19 outbreak a global pandemic.
13: The Special Measures for Pandemic Act was enacted.
24: Tokyo Olympics and Paralympics postponed.
● State of emergency declaration pressures people to stay home. Extended
remote work changes lifestyles and calls to stay-at-home increase.
Impoverished and COVID-related job losses begin to increase.
7: State of emergency declared in 7 prefectures.
12: Hokkaido and Sapporo City joint emergency declaration.
16: State of emergency extended nationwide; Hokkaido listed as a prefecture
on special alert.
20: Patients with mild symptoms begin to receive treatment at hotels in Sapporo.

Feb

Mar

Apr

4: The expert panel suggests a “new lifestyle”.
25: State of emergency lifted.
26: Hokkaido government promotes the “New Hokkaido Style”.

May

8: Recorded highest daily COVID-19 cases worldwide.

Jun

22: The Go To Travel campaign begins.

Jul

Second wave of infection surges.

Aug

Sep

Actions of Coop Sapporo

An all-out response to the coronavirus infection and the livelihood of people.
22: Cancelled the winter camp at Asahiyama Zoo. Cancelled the 10th
Anniversary Live of Ehon ga Todok scheduled for the 24th in addition to otherevents.
24: Dissemination of COVID response process with staff.
28: Todok Stations temporarily closed.

23: Online member enrollment service introduced.
25: Approved an extension to the due date of payments.

3: Suspended member events including Hatake Restaurant, tree planting at
the Future Forests, Taberu Taisetsu Festival, and others.
13: Mandated headquarter employees to wear masks.
14: Updated infection control policies at all stores, such as installing social
distancing displays and checkout safety shields.
27: In cooperation with Hokuren and JA Hokkaido, provided free milk via
mobile grocery and dinner delivery trucks.
1: Culture school closed until May 31.
15: Held a Local Food Support Fair at our stores in Hakodate.
17: Held an exhibition of local products at our Toko store to promote local businesses.
1: Reopened food courts and resumed Coop Travel counters starting from the Lucy store,
and all other venues from July 21. The Culture school resumes with some exceptions.
8: Began collection for unused and unopened masks.
22: Launched a Hokkaido wine promotion campaign.
1: Resumption of basic activities such as Coop member meetings, Parenting
Square, volunteer group, Cho-ko-tto Tea House, and others with limited
participants.
15: Dosanko Plaza, a Hokkaido goods shop, opens in our Yunokawa store.
2: Donated masks to Tokachi Gakuen and Kurumi Gakuen foster homes.
8: Donated masks to Wakasugi Gakuen foster home.
21: Our general member gatherings resume with limited participants.

1: The Go To Eat campaign begins.

Oct● The third wave of COVID-19 spreads throughout Hokkaido due to the Go To
campaigns. As the cases expand, Asahikawa, Hakodate, Kitami, and Obihiro
begin to provide hotel care for those with mild symptoms.
6: Asahikawa sees a series of cluster cases which develops into the largest
domestic case.
7: Hokkaido raises its own alert level to stage 3 and urges restaurants andbars to shorten business hours.
24: Sapporo and Osaka excluded from the Go To Travel campaign.

1: Started an online tour of our Feriae funeral services.
8: Collaborated with Kao Group Customer Marketing to donate sanitary andhygiene products to elementary schools and children’s halls in Sapporo.
10: Accepted 10 employees from University Co-operative Associations.

Nov

27: Began food provisions to patients staying at home (Sapporo).

Dec

4: Provided food to lodging treatment facilities.
23, 26: First online travel tour experience (Furano).

7: Emergency declared in 4 prefectures.
13: Declaration extended to 11 prefectures. Entry of foreigners into Japan
completely suspended.
19: Mutant variants spread within Japan.
27: COVID-19 patients worldwide exceed 100 million.

Jan
2021

20, 23: Second online travel tour experience (Otaru).

14: Japan officially approves new COVID-19 vaccine for the first time.

Feb

22: Began food provisions to patients staying at home (Otaru).

● Danger of medical system collapse looms in areas of increased infections.
Highly infectious mutant strain starts to spread overseas.
8: Hit by a series of clusters, the Ministry of Defense dispatches nurses to Asahikawa.
12: As hospital beds become scarce, 5 prefectures, including Hokkaido,
raised to stage 4 alert.
15: The Go To Travel campaign suspended nationwide.
26: New variant confirmed for the first time in Japan.

COOP SAPPORO

02 SDGs BOOK 2021

Top Feature

Safeguarding our lives in Hokkaido amid the COVID-19 Pandemic
How did Coop Sapporo Respond?

Part1

The COVID-19 Pandemic and Working
in an Ever-shifting Environment

1

COVID-prevention guard panels and social distancing signs

Story
Maintaining stability amid overwhelming
consumer demand.

Despite the large number of shoppers, store staff there

The social landscape dramatically changed when a newduring which special music would be broadcast.

managed to allocate 3 cleaning periods throughout each day,coronavirus landed in January 2020 and outbreaks began

The utilization of home delivery services was even greaterfrom February onward. As the government requested people

than in stores. Despite the state of emergency, the 2020

to stay home, events to be cancelled, and schools closed,

Golden Week period saw 10 consecutive national holidays,

people shifted to teleworking and homeschooling to reduceand the demand for stay-at-home goods skyrocketed.

theoutings

Compared to the previous year, Todok delivery services saw

decreased and groups of people became scarce – unless you

140% more utilization, with orders for refrigerated, frozen, andwere at a supermarket.

agricultural products, eventually exceeding their shippingThis is due to people spending more time at home, which

capacity. 70 support personnel were immediately sent fromresulted in more trips to grocery stores to purchase food andthe headquarters to Hokkaido Logi Service, the logistics base,daily necessities. Widespread anxiety about shopping aroseand its 24-hour work shifts minimized delays. Somefrom various factors, such as shortages of sanitizer andbusinesses stopped accepting new subscribers because theyhygiene products, to the state of emergency declaration,

could not handle the increased traffic. However, the Todok

causing some retailers to shorten business hours or closedelivery services continued to serve as the living infrastructure

entirely during weekends.

of Hokkaido. There were no restrictions on new subscriptions,

Coop Sapporo has worked quickly to prevent the spread ofand the staff continued to support the lives of members by

infection, placing transparent guard panels, social distancing

fulfilling deliveries all the while exercising COVID prevention

signs, and hand sanitizers in all of its stores.

measures.

numberofcommuters.

Gradually,

publicSome stores also implemented unique strategies. At the Kita
12-jo store, sales exceeded 120% from the previous year.
COOP SAPPORO

03 SDGs BOOK 2021

Top Feature

Part1

Safeguarding our lives in Hokkaido amid the COVID-19 Pandemic
How did Coop Sapporo Respond?

The COVID-19 Pandemic and Working in an Ever-shifting Environment
kerosene subscriptions were subsequently developed.

Going contactless connects us closer.

Despite being able to hold events only on a limited scale,

In late May, when the state of emergency was lifted, people

Coop Sapporo continued to challenge itself to "connect

were required to shift to a new way of life with COVID

without close contact”. The travel agency Coop Travel

prevention at the forefront. Face-to-face meetings andarranged “Tabi-ya”, an online experience tour that combinesgatherings had to be avoided, at first affecting Coop Sapporo's

the sale of local products along with a video guide to tourist

ability to connect people and communities. However, theattractions, providing a virtual experience of traveling. By

company was steadfast since it knew that no-contact

providing online versions of classes at Coop Sapporo Culturalcommunication, or more specifically, IT and digitalization

Centers and gatherings such as the Parenting Plaza, we were

where work had already been previously underway, was theable to reach out to people who previously had difficulties

future in solving diverse social issues. Websites forparticipating in these events.

membership and mutual aid applications, home delivery, andPeopleSupporting us through your words of thanks.
During the peak season in May, our local staff were pushed with increased deliveries. However, our ability torespond to these challenges is quite good because our increasingly efficient processes on product packing andloading were already well ingrained throughout the organization.
Hitoshi Komatsu
Executive officer.
Delivery department
general manager.

Even though we had to take an additional day to fulfill our delivery quota, one customer told us, "Thank you

for delivering through these difficult times”. This made our staff aware that they were indeed essential workers,
giving them the courage and motivation to persevere with the passion of supporting people's lives.

3①② COVID-prevention guard panels and social distancing
signs③ Online Experience Tour Tabi-ya④ A COVID sign in the food court⑤ Hand sanitizers at store entrances and food courts⑥ Online classes for the Cultural Centers

2

4

5

6

COOP SAPPORO

04 SDGs BOOK 2021

Top Feature

Safeguarding our lives in Hokkaido amid the COVID-19 Pandemic
How did Coop Sapporo Respond?

Part2

Taking Action to Safeguard Community Infrastructure

Story
The spirit of cooperation comes into play during
the plight of producers and businesses.

that continues to attract orders. Since these services have

Coop Sapporo has "stores" and a "home delivery service”

In March 2020, elementary, junior high, and senior highalready become an indispensable part of the infrastructure forschools in the country were to suspend all classes. With

the people of Hokkaido, the opportunity to provide a "place"school lunches also halted, a large amount of food that was

was the best way to support these local businesses.

supposed to be served had no place to go.
Of particular concern was the surplus of milk. It has a short
shelf life and must be milked to ensure the health of the cows,

Preserving local human resources
through employment collaboration.

so production cannot be lowered even if there is no demand. If

For businesses with declining sales, continuing to hire thethere is a surplus, it must be discarded. This is not only to thesame number of employees with the same working hours

dismay of producers, but it also generates a large amount ofaffects finances negatively. Workers have been asked to takefood loss.

days off, have their bonuses cut, and in some worst-caseWith calls from the national and local governments, many
companies

andorganizations

formedcampaigns

toencourage milk consumption. In addition to promotions at

scenarios, were even laid off. The unforeseen spread of theinfection has led to a lot of anxiety and uncertainty about theirlivelihoods.

stores, Coop Sapporo collaborated with JA Group Hokkaido,

Our human resources are a treasure for both companies andanother cooperative, to provide free milk to the users of theircommunities, and in a region like Hokkaido where themobile groceries and meal delivery services.

population is declining, we cannot afford to lose them. Coop

However, the food surpluses continued for an extended

Sapporo has worked to strengthen employment cooperation,

period due to the cancellation of activities. Some businesses

supporting business partners and related organizations that

saw their sales drop by 60% to 90% as events like food fairs

are going through challenging times. On October 10, in

were called off. The COVID-19 pandemic has also put local

responsebusinesses at risk, with some companies deciding to scale

Associations,back production or shut down their plants due to financialtransferred to Coop Sapporo. We will continue to support thecrises.

recovery of University Co-op, which has seen a sharp decline

Losing businesses will lead to a decline in the local
population and eventually jeopardize the survival of theatenrequestfrom

University

University
Co-op

Co-operative

employees

werein traffic due to class cancellations and the shift to online
lectures.

communities itself. This is also a theme that Coop Sapporo
has been working on for a long while, and thetime had come to show its strength in its role to"connect".
A number of Coop Sapporo stores provided
retail space free of charge to local restaurants
and manufacturers to help them sell theirproducts.
In cooperation with Hokkaido, they also soldlocal specialties through the Todok delivery
service. These were well received by members
who continue to face restrictions on travel andoutings, and created a network of mutual support
within the local communities.

COOP SAPPORO

to05 SDGs BOOK 2021

Top Feature

Part2

Safeguarding our lives in Hokkaido amid the COVID-19 Pandemic
How did Coop Sapporo Respond?

Taking Action to Safeguard Community Infrastructure

PeopleEven in the midst of uncertainty, I felt the spirit of Co-op supporting me.
At my previous Co-op, the situation became difficult as all lectures shifted to online all-year-round, and thenumber of shoppers dropped by 90%. I was very worried about the uncertain future of our business and the

reduction of salaries due to the layoffs, even if temporary, as well as the cuts to bonuses. In this situation, I was
Hiroaki Takahashi

Mutual Aid Unit ofCoop Sapporo.
(Previously from the Hokkaido
regional office ofUniversity Co-op.)

given the opportunity to transfer, and frankly, I am grateful, and I felt that I was able to receive this help because
we are both cooperatives. Since April, I have been in charge of promotion for Coop Mutual Aid at the Hakodate

office, as I was involved in mutual aid at the University Co-op. I will model after my senior colleagues who arefriendly and warm to our members, and work hard to promote mutual aid in the area together with the store staff.

Actions
Offering Hokkaido specialties in cooperation
with the Hokkaido Dosanko Plaza
Based on a partnership agreement with the Hokkaido

Supporting local businesses
with home delivery catalogs
We publish and distribute "Support Hokkaido" Todok

government, on July 15, 2020, an outlet for prefecturaldelivery catalogs to support local producers in Hokkaido.

specialties called the Hokkaido Dosanko Plaza was

In order to aid the prefecture's struggling producers, we

opened at the Coop Sapporo Yunokawa store in Hakodate.

have started a special feature called Hang in There,

Since November, we have also

Hokkaido Manufacturers, since the second week of May.

featured this plaza in the Todok

We have increased the number of pages in ourdelivery service catalog, offering

regular issue by four toour members specialty products

showcase more products

from Hokkaido manufacturers infrom agricultural andcooperation with the prefectural

marine producers andgovernment.

manufacturers in theregion.

Extension of payment due dates
for those unduly affected

Turning food loss into a health initiative
Milk for free

We took special measures to extend the payment due

In cooperation with JA Group Hokkaido, we provided freedates of electricity, propane gas, and kerosene bills formilk to some users of Coop Meal Delivery Service and tomembers whose lives have been affected by the closures

users of the mobile grocery Kakeru throughout Hokkaido.

and unemployment at various companies and stores

Due to school closures, unused milk originally allocated fornationwide. From March 25, 2020, the due date has beenschool lunches was donated by JA Group Hokkaido.

extended for two months, including a re-extension, forStarting on March 26, 2020, a total of about 36,400 packs

those who have received the "Special Loan for Life andwere distributed over a

Welfare Funds (Emergency Small Loans)" from theperiod of 6 days for the

Hokkaido Social Welfare Council.

meal

deliveryserviceand over 5 days for themobile groceries.

COOP SAPPORO

06 SDGs BOOK 2021

Top Feature

Safeguarding our lives in Hokkaido amid the COVID-19 Pandemic
How did Coop Sapporo Respond?

Supporting the fight against the new coronavirus

Part3

Story
Responding to the looming collapseof medical care.

10 days. Coop Sapporo needed to deliver food and other

The fear of the new coronavirus lies in its ability to easily

necessities so that the people could focus on their treatment

infect, as well as how long an infected person remains

without uncertainties. Thanks to our delivery network covering

contagious to others. Once hospitalized, it could be 10 days or

all of Hokkaido, we have the know-how on what items weremore before they can be safely discharged. A major concern

needed, in what quantities, and how to deliver themfor local governments and hospitals has been the risk of thedoor-to-door efficiently.

Patients treated at home are not allowed to go out for aroundcollapse of medical care, as the spread of infection forces

The systems of Todok delivery services were utilized for

hospital beds to be filled up and interferes with other medical

selecting items and setting delivery routes, while Hokkaido

services.

Hamanasu Foods, a group company, was in charge of packing

After the autumn of 2020, when the temperature in Hokkaido

the 50 items, totaling 22 kilograms, into boxes. After receiving

began to drop, many clusters were observed in various places.

a request from the Sapporo government on November 16, theThe number of cases surged, and the cases per day exceeded

system was quickly put in place to start trials on November 27

three digits in Sapporo. When that happens, not only

and full-scale home support on December 1.

hospitals, but also the hotels serving as lodging treatment
facilities for patients with mild symptoms would begin to fill up.
Therefore, the Sapporo government changed its policy toallow patients with minor symptoms who meet certain
conditions, such as having no chronic illnesses and living
alone, to receive treatment at home.

Loading at the Ebetsu delivery center

Delivering two boxes of supplies to each patient's home

A selection of foods that can be easily eaten while
recuperating, such as packaged rice,easy-to-prepare foods, canned foods, andvegetable juices

PeopleWe were able to promptly deliver food and other necessities
to the patients while they were recuperating at home
In November 2020, the number of infections surged, and by the 19th, daily cases reached 197. As thecapacity of the lodging treatment facilities reached its limit, patients who met certain conditions were forced toreceive treatment at home, but in order for them to concentrate on their treatment without going out, it was
Kenichi Akino

Manager in Chargeof Home Treatment.
Medical Response Office,Sapporo Infection
Control Task Force.

necessary to provide them with immediate support such as meals. That is why we decided to partner with Coop
Sapporo, as it has a citywide delivery network and can reliably procure supplies. We really appreciate that they

were able to set up the delivery system in only a few days. We have also received many comments ofappreciation from the recipients. As unexpected things can still occur in the future and what the government
can do is limited, we are very grateful for the help of Coop Sapporo.

COOP SAPPORO

07 SDGs BOOK 2021

Top Feature

Part3

Safeguarding our lives in Hokkaido amid the COVID-19 Pandemic
How did Coop Sapporo Respond?

Supporting the fight against the new coronavirus

Support for medical treatment away from home.

PeopleAs the number of cases increased in each city across theprefecture, lodging treatment facilities were established.

Hiroyuki Kunita

Recuperating in a place that is neither home nor hospital

Policy Planning Division.
Oshima Subprefectureof Hokkaido.

created unique challenges. While the operation of the facility
itself is a huge burden for the governments to deal with, it isThough patients were anxious
for being kept away from home,
we were able to provide them the joy andcomfort of food.

also difficult to provide support for the patients' daily lives, as
preventing transmission of the virus and the health of patientsare of utmost priority. Under these circumstances, as Coop
Sapporo and the Hakodate government have worked together

In response to the spread of the COVID-19 infection in thefor years, food was provided to patients in the facilities free ofOshima-Hiyama subprefectures since mid-November 2020,

charge.

lodging treatment facilities were opened in Hakodate on

The new coronavirus has spawned a variety of unexpected

November 27 to accept asymptomatic and mildly symptomaticpatients. We distributed pre-packed lunches, but since there

situations. “Distancing” between people became required, andwere people of all ages in the facility, some of them felt that it

activities involving gatherings became a risk for infection.

was not enough. So, we talked with Coop Sapporo's Hakodate

However, if there exists a mechanism to connect to theregional headquarters, with whom we have been working

community on a daily basis, then problems can be solved as

together for a long time, and they agreed to provide us withthey arise. Even if the methods have changed, Coop Sapporo

additional food provisions. Since families are not allowed tobring food to patients, I feel that this has been a meaningful

shall maintain its pledge to "connect" people and communities

form of support for those who are under medical care andthrough its activities.

unable to fully enjoy themselves.

We hope for continued cooperation in raising awareness forpreventing the spread of infection among people in thecommunities.

Actions“No one deserves to get COVID.”
Connecting the wishes of our members to the children.

Collecting and donating unused masks
With the spread of the new coronavirus, masks have become anecessity in daily life to prevent infection. Since masks tend to be
in short supply at foster homes, we’ve called on our members todonate unused and unopened masks since June 8, 2020. In
addition to the collection boxes placed at our stores, the entirety of
Coop Sapporo, including logistics department and factories, also
participated in the campaign, culminating to 18,964 unused maskscollected by July 20. These masks were provided to a total of 24
facilities, including foster homes that also receive provisions fromTodok Food Bank.
One of the recipients said, “After repeated use, the fabric of gauzemasks shrinks and the elastic stretches, so we are very grateful toyou for donating these.”

COOP SAPPORO

08 SDGs BOOK 2021

Above: Donating 600 masks
to Nansou-en foster home
August 25, 2020, Sapporo
Left: Collecting masks at ourstoreSPECIAL INTERVIEWSecond Feature

What Does
Coop Sapporo
Connect?
Expanding and Accomplishing SDGs
The Coronavirus pandemic has changed the world,
but from a different perspective, it accelerated these changes.
The United Nations’ SDGs are a consequence of these changes,
and what should Coop Sapporo be doing to help?
Mr. Omi invited corporate strategist
Professor Akie Iriyama to discuss these topics.

Hideaki Omi

CEO and president of Coop Sapporo

Akie Iriyama

Professor of Waseda Business School

COOP SAPPORO

09 SDGs BOOK 2021

Second Feature

What Does Coop Sapporo Connect?

SPECIAL INTERVIEW

Co-operatives are built from theground up to include SDGs.
Iriyama: From my experience of observing various companies

nationwide, what amazed me most when I joined the Coop Sapporo
board was that every daily activity is related to an SDG.

Omi: From the very beginning, the idea, the approach, and the way

we operate, has been made with consideration to SDGs. The

prototype for co-ops is based on the Rochdale Pioneers' Co-operative
founded in the suburbs of Manchester, UK in 1844. It was right after
the Industrial Revolution which created the breakthrough of the

textile industry. The factory workers established it in order to protect
themselves from their harsh working conditions and to ensure propercompensation.

members see the value that we provide.

Therefore, we are eager to reciprocate what we have been granted

Likewise, co-ops are originally inspired by a structural mindset toby our members, which means giving back to society and to

structure, by forming membership systems that have autonomy andmomentum built from our past work while we challenge thefight against challenges in our lives caused by changes to the social
independence. Our SDG efforts are an extension of it.

Iriyama: What I found most interesting in the previous year's CSR

Hokkaido. As social issues change with the times, we will keep the
problems of the future. There is no limit.

Report was it covered almost all of 17 objectives of the United

Blindly pursuing economic growth
is a thing of the past.

multiple fields, right? Since the co-operative themselves exist by the

Iriyama: Japan is facing many serious problems. Of which,their members the highest priority, their businesses will grow?

rates, and depopulation. Dealing with these issues became not just a

Nations’ SDGs. This means Coop Sapporo is quite involved inmembers' capital investments, does this mean that if they consider

Omi: When Coop Sapporo faced a business crisis in 1998, it would

have been a bankruptcy had we been a corporation. However, ourmembers did not pull back their investment. Instead, they
contributed more in hopes of improving our situation. Today, we arehere thanks to this relationship. Our past activities have
unexpectedly evolved our brand into what it is today and our

Hokkaido is suffering the most, with its aging society, sinking birththing for social contribution, but also as an impetus for somebusinesses. Globally, rather than just pursuing economic growth,
there is desire for a way to practice sustainable economic activities aswell as to contribute to solving problems in our communities. Public
Interest Capitalism is becoming a buzzword. The kind oforganization that is most well-suited to this idea is not a corporation
but a co-operative. The former was ideal during the era of mass

production, from the Industrial Revolution to Japan's period of rapid
economic growth, but the circumstances have changed since.

Omi: Corporations have a duty to ensure a profit to itself, and that
limits the amount available for social contributions. On the other

hand, as long as our organization continues to exist, we can continue
to provide valued goods and services, and the profits go to ourmembers and communities. So, if our financial health is in good
shape, we can afford to take on challenges.

Iriyama: Co-ops ought to be recognized more in Japan, and Coop
Sapporo is spearheading this trend.
COOP SAPPORO

10 SDGs BOOK 2021

Second Feature

What Does Coop Sapporo Connect?

SPECIAL INTERVIEW

Moving the world ahead with thepower of collaboration.

valuable petroleum resources. And so, the beverage companies

Omi: One reason we focus on connecting and co-operating is that it

development of plastic-free products.

agreed with the idea and supported us. They are also able tocan expand the scope of what we can do. For instance, if acontribute in ways unique to their role as a manufacturer, such as the

manufacturer decides to contribute back to society, collaborating

Iriyama: I think motive is everything when it comes to SDGs. Like

opportunities than if it were to engage on its own. They can join ourconsideration to SDGs. The more you go in this direction the morewith Coop Sapporo (a consumer organization) expands theiractivities as a supporting company.

Iriyama: I see. Unfortunately, when a corporation targets SDGs,

sometimes their efforts are superficial because they are not fully
convinced of what they are for. Because someone told them to do it.

Because everyone is doing it. As there is no sense of autonomy in

you said, Coop Sapporo was developed from the ground up withthe members are happy and enable you to function as a business. As

a result, Coop can aim for all of the Goals, whereas for-profit

companies are not able to do so as easily. There is a significant gap.
With Coop Sapporo in the lead, maybe even corporations can be
encouraged to integrate SDGs more seriously.

these decisions, it will end up tormenting them down the road.

Omi: A lot of companies joined the Hokkaido SDGs Promotion

Omi: I also feel the importance of having a common goal or theme in

Sapporo serves as a secretariat.

our partnerships. This year, we tackled marine plastic pollution with

Platform and SDGs Study Conference, an event where Coop
Prior to the UN resolution of the 17 objectives in 2015, thebring-your-own-water-bottle

International Cooperative Association did all the groundwork. Coopbeverage companies, simply reducing plastic waste does not work

2012, 2014, and 2016. As we were involved in designing the UN'sourmembers

andpromotedacampaign. On the other hand, since bottled products are crucial for

properly. So, we included a focus on recycling and set a goal toconstruct a recycling factory to repurpose collected bottles into

COOP SAPPORO

Sapporo took part in their International Summit of Cooperatives in
SDGs, we are committed to promulgating them.

11 SDGs BOOK 2021

Second Feature

What Does Coop Sapporo Connect?

SPECIAL INTERVIEWThe COVID pandemic raised awareness of SDGs.
Omi: It is crucial to have as many people as we can to learn and know

few with the most presence at the local level and capable of fulfillingthese governmental roles.

about SDGs in Hokkaido. In addition, it is important for eachOmi: Over the course of the past year, people have been forced to

we’ve since decided to allocate the profits from our Eco Center toeconomy is affected by reduced traffic and the temporary shutdown

member to recognize the meaning of participation. For that reason,

our Child Care Fund. This is because we wanted our members to see

the flow of how their recycling efforts create revenue, which is thenused to the benefit of themselves. The more everyone joins forces,
the better the sharing of returns becomes, such that even people
outside the membership circle can benefit from it too. This is thelimit their movements and experienced what would happen when theof factories. On a positive note, they have also realized that having

cleaner air improved the environment, which led to better consumerawareness of SDGs.

basic mechanism of co-operatives and what they are all about.

Your will-to-do is the most paramountin our unpredictable future.

necessary for us to change our ways, no one would have done so by

Omi: Meanwhile, in no time in the last 50 years has society been

to do so.

SDGs year by year, rather than having a middle or long-term plan.

As COVID cases began to surge, what I noticed was, when it wasgovernment decree. Citizens and consumers need their own reasons

more unpredictable than today. That is why we have to achieve ourIf there is a chance, just try it.

Iriyama:Fewer and fewer services are being offered by government agencies.

Iriyama: I agree. I’ve urged companies whom I speak with to break

between the public and private sectors any more.

with numbers, the situation will change in the future and it is

The world trends show that it is no longer the time for a divide

Omi: We have provided food and daily necessities for COVID

patients in Sapporo and Hakodate. It should have been thegovernments’ role, but it is possible only with the help of production
and distribution networks. Having a network that covers even remotewith middle and long-term planning. No matter how you plan aheadmeaningless. Therefore, I’ve been recommending that they change

from having a plan (a specific set of objectives) to having directives(ideas that govern what decisions to make).

Omi: Having a directive is good as it prioritizes what you will doislands enabled us to do so and we were recognized for that.

rather than simply looking at numbers and budget.

Iriyama: In the future AI will be doing the decision-making, so those

Iriyama: At the end of the day, the most important thing is youradvantage. Among the private sector, Coop Sapporo is one of theready to do”, and not “what they want to do”. That is why schools

who have distribution bases with flexible mobility are at an

will-to-do. Japan has long been a society of “thinking what they are

and companies ask for “the correct answer”. However, in the time welive in now, there is no such thing as “the correct answer”, and so wemust each decide for ourselves what we will do. Coop Sapporo is

wonderful in the sense that there is a clear, unified will. I believe thecompany can move ahead even further if they can clearlycommunicate that will.

COOP SAPPORO

12 SDGs BOOK 2021

Supporting UNICEF
The Literacy Improvement
Project for Papuan Provinces in Indonesia
Cumulative donations: JPY 12 million

Fundraisers

Coop Sapporo

July 2020 Torrential raindisaster relief fundraising
JPY 46,276,676

Business
Map

Coop Funeral service Feriae

Love and Cooperation Fund(Social Welfare Fund)JPY 1,474,754

Two funeral halls in Sapporo

Total earnings in FY 2020
JPY 270 million
Number of services held

350

Coop Travel

Annual sales: JPY 400 million

Coop Sapporo is involved in a numberof inter- “connecting” projects to tackle
problems in a wide variety of fields.
These pages describe a list of ourbusinesses.
Collaboration with universities
・ Kansai University
・ Otaru University of Commerce
・ Rakuno Gakuen University
・ Tenshi College
・ Asahikawa University
・ Asahikawa University Junior College
・ Hokkaido Bunkyo University
・ Hakodate Junior College
・ Sapporo University
・ Hokkaido University

Hokkaido SDGs Promotion Platform
Multi-faceted council consisting of industry,
academia, and government to raise awareness ofenvironmental and poverty issues in Hokkaido(Secretariat: Coop Sapporo)
SDGs Study Conference:
held 2 times a year

Mutual aid
Sales: JPY 2 billion

Ehon-ga-Todok (free children books)
Donated to 93,016 households
Total 432,486 books over 11 years
Ehon Wakuwaku Caravan(picture books tour)
Kindergartens and nursery schools

Coop Sapporo College Scholarship
Up to JPY 1 million per student, over four years

350 registrations

Mutual aid
EnergyFree childcare support packages
Started April 2018Child care
Recycling

20,000 packages delivered

Environmental activities(55% of first births / year)

Coop Child Box
Started October 201912,000 packages delivered
Community space in delivery
centers
19 venues (including 2 stores)

32,000 visitors

Eco Center in Ebetsu

Annual total sales JPY 497 million
Annual collection volume: 3.7 metric tonnes
Used clothes: 1,184 metric tonnes / year
Plastic bottle collection machines: 38 storesTodok Eco Station: base for environmental education
Participation: 1041, of which 822 are elementary students

Coop Forest Fund・ JA Minenobu
・ Uocho (19 stores)
・ COCOWA in Hokuryu
・ Moseushi

Social business development

First Child Box

Todok Station

Total 931 visits over 9 years

Cooperation

Connecting
People with the
FutureSubscriptions: 580,000

Planted 3,680 trees / year

Total of 100,000 trees planted
over 12 years

RE100

Goal to achieve 100% renewableenergy by 2040 in operations
The 13th registrant in Japan

Todok Power
Annual sales: JPY 8 billion
Ordinary income: JPY 47 million
Solar power plants: 2 in Obihiro
A biogas power plant in Hakodate
COOP SAPPORO

13 SDGs BOOK 2021

Enecoop (energy)
Annual sales: JPY 9 billion
Ordinary income: JPY 120 million

Preventing dementia
Caravan for awareness and prevention of dementia
11 cities and towns, 425 participants per year

Memberships: 1,868,534(Membership ratio: 67%)
※Households in Hokkaido: 2.79 million

Todok Food Bank

Donations: JPY 75.9 million
per yearDonated returned food products to
23 foster homes and 5 organizations

Community-wide Health Program
Dementia prevention program for seniors
Enrollment: 1,400
Annual participation: 29,800

Capital: JPY 80.8 billion

Total sales: 304.3 billion

Store sales: 191.8 billion

Delivery sales: 104.1 billion
Mutual aid: 2 billion

Cultural Center, satellite schools, Cultural Appreciation Society
Cultural Center: 19 classes
Kitchen Studio: 4 venues Satellite venues: 40
Members in Cultural Appreciation Society: 1,000

Ordinary income: 8.7 billion
Employees: 14,746

Visited five foster homes in
Hokkaido to teach cooking

Annual sales: JPY 300 million
Participation: 100,000 people*People with disabilities: 5.4%

Participation: 55 per year(510 people)*International interns: 209

Connecting
People to People

As of March 21, 2021

Forming connections via
cooperatives

Elderly Monitoring Agreements

StoresMember activities

Agreements with 174 municipalities out of 179
Incident calls made: 425

107 locations

Cultural centers
Welfare activities
Funeral service Feriae

Mobile grocery Kakeru

Travel

Hokkaido Logi Service (logistics service)

Operating in 134 towns

94 trucks dispatchingfrom 57 stores

Connecting
People and Food

Fleet: 350 trucks

Cooptrading (Import/export service)
Product imports from Coop Italia, among others

Meal delivery service
Subscriptions: 7,200

Foods production
StoresServed: 1.7 million meals

Weekly delivery service

Mobile grocery

420,000 households

Delivery services
Food education

49 delivery centers
Annual sales: JPY 96 billion

Manufacturing

Fleet: 1,150 trucks

Ebetsu Fresh Food Processing Center
Meal factories: 6(Hakodate, Tomakomai, Sapporo,
Asahikawa, Obihiro, Kushiro)
Dream Factory (Hakodate)

Meal delivery trucks: 206
Kindergartens enrolled: 73

Animadore (Farm to table class)Participation: 52 students from 5 high schools
An accredited food education program that integrates
farming, product development, and marketing

Factories
Annual sales: JPY 14 billion
Ishikari Food Factory (Coop Foods)
Hamanasu Foods
Ebetsu Food Factory (Coop Foods)
Ebetsu Logistics Center

Others: 6.4 billion

Todok Food Caravan

Cho-co-tto (free magazine on food)

570,000 copies on

Published:
the first of every month

Cancelled or postponed programs in FY 2020
Oshigoto Kids (children's job shadowing program)
In-store work experience for children *Cancelled in FY 2020

HATAKE Restaurant
A one-day pop-up restaurant that connects producers, chefs, and members
Fee: JPY 7,500 / person *Cancelled in FY 2020

Coop Sapporo Agricultural Award

Fish cooking classes

On-site judging and award ceremony *Cancelled in FY 2020

Raising the number of people who can prepare fish! *Cancelled in FY 2020

Postponed to FY 2021

High School Student Challenge Gourmet Contest
Compete with recipes utilizing local ingredients *Cancelled in FY 2020
COOP SAPPORO

Taberu Taisetsu (Importance of Eating) Festival
Food education event *Cancelled in FY 2020

14 SDGs BOOK 2021

FY 2020
Activities Report

Connecting
People toPeopleKeeping up with the stay-at-home lifestyle
Improving response times via changes to logistics
and use of the Internet
Todok Delivery Services
Improving our shipping capacity tomeet increasing demand for home delivery.

Making our app and website more convenient.

The last mile. A term used in communications and logistics to

An increasing number of people are using smartphones andrefer to the movement of goods and services from a local hub

computers to place orders. The Todok App was released in FY

to a final destination. Under the state of emergency due to2019, and updated in September 2020. It allows users to log

COVID-19, stay-at-home lifestyles have greatly increasedin more easily, includes a flyer-browsing function for easier

while also limiting outdoor travel. Todok Delivery Services saw

shopping, and an app-only loyalty points service.

its sales peak in May 2020, reaching 1.4 times higher than the

In December, we released a new website, Todok Site, which

previous year, and the number of home delivery users

is linked to the Todok App and can be used from both PCs andincreased at an unprecedented pace. On October 16, thesmartphones.

number of registered members across Hokkaido exceeded

recommendations, the site has become a convenient

400,000.

e-commerce platform with the ability to manage orders usingIn

additiontoproduct

searchingandThe warehouses of Todok Delivery Services are automatedthe Todok app. It is now also possible to apply for delivery

by robots, enabling us to respond to the increase in orders byservice via the web. We will continue to improve our services

adjusting the days of operation. Anticipating the demand toto meet the needs of our members’ various lifestyles.

grow, we have completed the expansion of our distribution line
at the Ebetsu logistics center in November. The number ofsorting lines for low-temperature

Delivery centers as community hubs.

Todok delivery centers have a community area called the Todok

products has been increased to

Station, where kids and parents can spend time together. Theyeight, raising shipping capacity

are also used as space for community interaction.

by 30%.

September 14● Relocation of Minamisorachi Center to a newly-built facility in Mikasa.
● Expansion of its Todok Station.
November 30● Relocation of Kutchan Center.

● Opening of the region's first Todok Station the following month.
There are 19 Todok Stations as of 2020.

COOP SAPPORO

15 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People to People

Providing users an enjoyable shopping
experience wherever they live

To maintain a standard of living
Keeping stores open in depopulated areas

Kakeru Mobile Grocery

Opening of the Yubari StoreWe operate the Kakeru Mobile Grocery to help people in

The population in Yubari is rapidly aging and declining,

depopulated areas with little to no grocery stores, as well as inespecially in the Seiryo district, where the Yubari-Seiryo Store

places with many elderly people. The demand for Kakeru

was located. The store building was too old to continue doing

Mobile Grocery is increasing in many areas because we havebusiness and all indications suggested that the entire city ofdelivered not only products, but also the pleasure of shopping.

Yubari is becoming a food desert. To address this, we

While in many areas we operate in cooperation with several

consulted with Yubari City about the continuation of the store.

municipalities, in July 2020 a trial operation was conducted

The city also began promoting “compact city” policies tounder an agreement with JA Makubetsu-cho. This trial

counter against depopulation. They were considering to close

operation came via a request from JA Makubetsu-cho, as

the A-Coop Minami-Shimizusawa Store, located in the central

shopping for necessities in Makubetsu town has become morearea of the city, so we consulted with JA Yubari-shi

difficult with the closure of JA Coop stores.

decided to relocate Yubari-Seiryo Store to the location of theandIn 2020, improvements to Taiki area deliveries have beenclosing A-Coop Store. On a relative note, Kakeru Mobile

made. In Kita Hiroshima, the delivery routes in the Kita

Grocery also started as a simple mobile vending truck

Hiroshima Housing areas have also been revised to better

operated by Yubari Coop.

meet the needs of users. In October, we signed an agreement

To reflect the demands of the community, the fresh food andwith Eniwa City and the Eniwa Council of Social Welfare.

ready-to-eat meal sections were revised. The store was

Utilizing Kakeru Mobile Grocery service vehicles, we will

reopened as Yubari Store on September 17 and was designed

provide guidance on health and preventative care.

to be friendly for all generations, from the young to the seniors,

We continue to strengthen our cooperation with various

as well as to those who are raising children.

organizations to improve the shopping environment in thecommunity, and aim to make Kakeru Mobile Grocery moreaccessible to users.
Kakeru Mobile Grocery
in operation

Signing the agreement with Eniwa city and the Eniwa Council of Social Welfare
COOP SAPPORO

Yubari Store

16 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People to People

Safe, enjoyable exercises for health andprevention of dementia

Solving local issues through collaborative
efforts with municipalities

Community-wide Health Program

Promoting health in cooperation with the government

The Community-wide Health Program, also known as

The population in Hokkaido is declining and aging at a fasterMarugen, is the communicative fitness class that Cooprate than the rest of Japan. In 2018, Coop Sapporo

Sapporo offers to senior citizens. It is made in collaboration

established the Regional Policy Department, which has visited

with the NPO Social Business Promotion Center and Hokusho

various municipalities directly to hear their concerns in order toUniversity.

help solve community problems that arise due to declining andCertified health and fitness trainers create exercise regimens

aging populations.

according to the physical fitness of the participants to maintain

In FY 2020, we deepened our ties with Shosanbetsu village,

good health and to prevent the onset of frailty and dementia.

where the community actively works on improving the eating

In FY 2020, while we were unable to hold the classes due tohabits and health of its residents. On September 23, they

COVID-19, we would contact our participants and check onsigned an Agreement on Local Food and Health Promotion

their physical condition to make sure that they did not lose

through a Public-Private Partnership. We aim to create astrength due to lack of exercise. When classes resumed, we

community where residents should not have to move – where

took preventative measures such as holding the event in athey can live in the same community throughout their lifetime.

spacious classroom and also limited the number of

The subprefecture of Rumoi also took part in this agreement.

participants per session.

This agreement is the first of its kind involving three different

We have also started offering trial Marugen classes for threemonths in municipalities that have applied for it, so that they

parties: the Hokkaido prefecture, multiple municipalities, andCoop Sapporo.

may observe the lessons and their effectiveness. We hope

In Eniwa, we started operating the Mobile Grocery sincethese trial classes will lead to formal adoption of the program

June 2020 in order to ensure a reliable shopping environment

in various regions.

for the elderly and to help revitalize the local community. On
October 27, to strengthen this cooperation, the City, the Eniwa
Council of Social Welfare, and Coop Sapporo signed an

Facts

Marugen Event Statistics

74 classes in 23 municipalities
Enrollment

1,400

Agreement on Shopping Support for the Elderly. We willcontinue to hold discussions on providing health promotion
activities by public nurses and life supportive coordinators, inaddition to maintaining the shopping environment in thecommunity with the operation of Mobile Grocery.
In order to contribute to solving local issues, Coop Sapporo
will continue to strengthen its cooperation with municipalities,
educational institutions, and other organizations, as well as
promote collaborative community development.

The signing of the Agreement on
local Food and Health Promotion
through Public-Private Partnership

Trying out Marugen in Shosanbetsu
COOP SAPPORO

17 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People to People

Caring for the well-being of elderly drivers
Support for the voluntary surrender of drivers’
licenses in the Sapporo Area

Reducing overhead via collaborations
rooted in Hokkaido
Joint sale with Sapporo Drug Store

Vehicle operation by elderly people with declining cognitive

In recent years, the negative impact of the consumption tax

functions is a major problem in Japan today. The number of

hike, poor employment situations, and revenue decline due totraffic accidents caused by elderly drivers is increasing,

COVID, amongst many other factors, have caused consumers

indicating the necessity of persuading them to voluntarily

to become increasingly defensive. However, from pastsurrender their licenses.

experiences of deflation, we have learned that simply

38 Coop Sapporo Stores are registered to help the Support
Program for the Voluntary Surrender of Driver's Licenses forresponding to consumer demands and competing with lower
prices will actually cause damage to the industry.

the Elderly in the Sapporo Area. On April 15, 2020, we

Coop Sapporo succeeded in lowering prices by reducing thelaunched a program to deliver two collapsible shopping bins

overhead of product procurement. This was possible throughfree of charge to the homes of members aged 65 and overa comprehensive, joint procurement partnership with otherwho have voluntarily surrendered their driver's licenses.

companies. A four-day joint sale with Satudora Holdings was

However, some people cannot surrender their licenses
because they have no other means of transportation for daily

held on September 24, 2020, and was well received by manyof our members.

life. Coop Sapporo took particular note of the necessity for

In addition, to make the most of our distribution system which

on-demand transportation that can effectively meet the needs

covers large areas of Hokkaido, we have established theof users. In 2020, Kushiro city based company, Marimo Kotsu,

Hokkaido Merchandizing System Corporation, jointly owned

offered its resources for a taxi-sharing service on thewith Satudora Holdings and Kato Sangyo. With this, we can

Katsurakoi-Mitsuura line, opening a taxi stand at the store.

expect to reduce distribution costs even further.

The taxi stops at the Coop Sakuragaoka Store, hospitals,
supermarkets and other places, serving as a vital method ofdaily-life transportation. We will continue to actively cooperatewith local businesses and building a foundation for
comfortable communities.

COOP SAPPORO

18 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People to People

18 organizations give back to society
Establishment of Cooperative Network Hokkaido

Connecting and helping – enthusiasm andingenuity under COVID-19
Fundraiser for the July flooding disaster

On July 6, 2020, a new organization called "Cooperative
Network Hokkaido" was established by 18 entities, including

The torrential rains that fell on July 3, 2020 caused

Coop Sapporo, JA Group Hokkaido, Hokuren, and thetremendous damage to the affected areas, including flooded

Hokkaido Federation of Fisheries Cooperative Associations.

homes and overflowing rivers in southern and northern

Through this arrangement we aim to solve problems that are

Kyushu. Since July 15, 2020, Coop Sapporo has been

deemed challenging for local governments to handle alone.

organizing a relief fundraiser throughout all of our stores andWe will serve as a platform for SDGs and conduct activities

Todok Delivery Services.

that lead to a better Hokkaido.

Various fundraising activities were held at a total of 22 stores
acrossHokkaido

while

exercising

COVID

prevention

measures, including sneeze guards, face guards, using
pre-recorded announcements, and information panels tominimize direct contact with airborne droplets.
A total of JPY 46,276,676 was raised and sent to thosepeople in need via the Japanese Consumers' Co-operative
Union. The money will be used for relief and support. Coop
Sapporo will continue to support the recovery efforts.

Facts

Total donations received

Coop Funeral Service works closelywith members to fulfill their needs

JPY 46,276,676

Building a funeral business network
Our funeral business “Coop Funeral Service” has two funeralhalls in Sapporo, called "Feriae Halls". Funeral services canbe held in various ways.
Responding to changing needs, on February 18, 2021 weannounced that we will sign a comprehensive partnershipagreement with funeral company MUSUBYS to build a
network of funeral service businesses in Hokkaido. We alsoannounced that we aregoing to enlist collaboratingcompanies to create anenvironment

where

our

members can utilize Coop
FuneralServiceplans

anywhere in Hokkaido.

COOP SAPPORO

2020 Torrential Rain Disaster Relief Fundraiser

19 SDGs BOOK 2021

FY 2020
Activities Report

Connecting
People andFoodSupporting single-personhouseholds with a new line up
Made fresh, sold fresh, straight from our stores
What does society today expectfrom a supermarket?

Ready-to-eat meals, made fresh

In Hokkaido, the average number of members per household

The concept here is one of excitement, with a chance to try

is 1.89*, the lowest in Japan. The percentage of one-person

something different yet delicious with every trip down the aisle.

households in Sapporo is over 40%. In addition, the per capita

The three fresh food sections of vegetables, meat, andincome is decreasing and the number of dual-income

seafood cooperate to prepare ready-to-eat meals, each using

households is increasing. Nowadays, people use their time

fresh ingredients from their respective departments. All food isdifferently and fewer people are cooking.

prepared in-store and reasonably priced at around JPY 200.

Conventional supermarkets focus on providing fresh foods

In the vegetable department, fruits and produce are cut

such as meat, fish, and vegetables at the lowest possible

in-store and made into salads and fruit platters. Meat andprices. In other words, their product lineups are designed for

seafood sections have installed steam convection ovens andfamilies to cook at home.

other equipment to prepare grilled meat and cooked fish. In

In order for our stores to better accommodate for the

addition, the delicatessen has started to prepare items using

evolving lifestyles of our members, Coop Sapporo has revised

fresh ingredients in the store and is also developing new

its policy to improving support for one-person households. In

recipes as well.

February 2020, we started the "Ready Meal Campaign," whichis the centerpiece of our policy change.
* based on information from the Basic Resident Registry (as of January 1, 2020),
Ministry of Internal Affairs and Communications.

Japanese rolled omelet
cooked one by one
in-store.

Facts

Stores offering theReady Meal Campaign

27(Increased by 21 in FY 2020)
COOP SAPPORO

20 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People and Food

Helping struggling restaurants andshowcasing items on our retail space

Connecting the eager minds of young
people to food education and promoting
the community

Supporting the food service industry with ourin-store sales

Product development and sales
in cooperation with schools

Due to the spread of COVID-19, people have refrained fromgoing out, the number of tourists has decreased, andCoop Sapporo has stores in 48 cities and towns acrossrestaurants have faced financial crises after being asked to

Hokkaido. To make them more attractive, each store adds

shorten their hours or outright close. Coop Sapporo has

local characteristics to its retail space. We focused on thealways sold local specialties and developed products withpower of youth to do this, and have made various plans andlocal manufacturers. To help these restaurants and foodevents in cooperation with many schools.

producers acquire sales through this tough time, we offered
our retail store space free of charge.
The

Ishikawa,

Yunokawa,

and

In July 2020, the Kaji store in Hakodate sold “Kansui
Umaguro”, tuna caught by students of Hakodate Fisheries

Yamanote

storesinHigh School during their training off the coast of Hawaii. In

Hakodate, and the Hokuto store in Hokuto set up a "Local

October, three stores in Hakodate offered their retail space to

Product Support Fair”. A total of 17 companies participated

Hakodate Culinary School (part of Hakodate Junior College),and sold their products there. The Verde, Kashiwa, andwhich had to cancel its school festival due to the pandemic.

Satsunai stores in the Tokachi area sold specially-made bento

The students' homemade bentos and sweets were sold there.

lunches from the local yakiniku restaurant “Western”. The

Some ideas from these events have spread all overKiyomi and Miwa stores in Kitami sold unique bentos from the

Hokkaido. "Junmai Ginjo Genshu Nakagokoro", a kind of raw

yakiniku restaurant “Mikakuen” as well as torisoboro (mincedJapanese sake by Kutchan Agricultural High School andchicken) bento from the yakitori restaurant “Toriwaka”.

Niseko Shuzo was first sold at the Kutchan Store. But thenWe continue to contribute tocame many requests, and availability was expanded to 80

the revitalization of the local

stores across Hokkaido

community while protecting local

from September 16 andfood producers, and striving tosold in limited quantities.

create an environment for local

Our ultimate goal is to

shops to prosper.

link the power of local
human

resources

toregional revitalization.

Bento lunches sold at the
Yunokawa store in Hakodate

Sales of "Junmai Ginjo
Genshu Nakagokoro"“Kansui Umaguro”
display

Local Product Support Fair at the Verde store in Obihiro
COOP SAPPORO

21 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People and Food

Save time on planning and cooking withready-to-eat meals

Using Hokkaido’s own ingredients tocreate something great

Coop Meal Delivery Service

Naruhodo brand products and our luxurious bread

The Coop Meal Delivery Service started in 2010 with the aim

Since the beginning, Coop Sapporo members have beenof supporting and monitoring the elderly. Members can orderlooking for healthy and reliable products. As a result of ourdinners on the days of their choice, one to six times a week,

efforts to connect local producers and consumers, there is

Monday through Saturday. They can also choose the menu

great demand for products that are deemed a value to thethat best suits their needs, such as the kinds of food andcommunity, such as locally produced items for local

caloric content.

consumption.

In FY 2020, we launched "Sunday Bento Kutsurogi" in

In response to these demands, we develop community-

October in response to users' requests to have meals for lunch

friendly products via our private label "Naruhodo". In 2020, weor on Sundays. Nitrogen filling technology replaces the oxygen

are further expanding our Naruhodo product lineup. Hokkaido

in the bento package and enables it to stay fresh for up to

Betsukai Milk Soft-serve Ice Cream is produced mainly fromthree days, allowing deliveries to be made on Friday while still

Betsukai milk from cows fed with Hokkaido rice.

remaining delicious by Sunday. It was well-received by our

KAKU SHOKU Hokkaido Biei, our luxurious bread made withusers as they can enjoy it any time over the weekend. At the

Hokkaido ingredients was launched in 2019. In 2020, we

end of the year, there was a growing demand for small-sizedsurpassed the milestone of 100,000 loaves sold. We willosechi (New Year’s meals) suitable for one or two people, as

continue to develop high-quality food products that meet or

people refrained from going back to their hometowns andexceed our members’ expectations.

stayed in their current cities due to COVID-19.

Sunday Bento“Kutsurogi”

Hokkaido Betsukai Milk
Soft-serve Ice Cream

Yogurt drink made with only Hokkaido
raw milk and beet sugar

Making KAKU SHOKU
Hokkaido Biei bread

Coop Meal Delivery Service’s “Irodori” osechi
COOP SAPPORO

22 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People and Food

Collaborating with academia andemploying people with disabilities
in the production of delicious natto

Launching a new brand to support and to"awaken" Hokkaido's sake culture
Kita no Kakusei (Awakening of the North)

Hokkaido Hamanasu Foods

Hokkaido is known for its cool climate and access to quality
Hokkaido Hamanasu Foods (a special subsidiary company)

water. As well, it offers a kind of rice that is regarded

is committed to product quality and safety management,

throughout Japan as being exceptionally great for sakehaving received Hokkaido HACCP certification and JAS

brewing. Highly appreciated throughout the country, this sakeorganic certification. In particular, its natto products have won

has the potential to bring fame and respect to Hokkaido as anumerous awards and are well-known for their quality andsake producing region. Sharing this belief, the sake-ricetaste.

producers, the breweries, and Coop Sapporo have worked

In 2020, we launched a new product, "Yamawasabi Natto,"

together to launch a new sake brand: Kita no Kakusei.

which comes with a special sauce made with Hokkaido

The first product, Kita no Kakusei Junmai Ginjo-shu Suisei,

horseradish. Responding to the growing trend of stay-at-home

was released in limited quantities in March 2020. “Suisei”, theconsumption, a "natto kit" that offers customers the experience

rice suitable for sake brewing, is grown at Farm Oryza inof making natto at home is being sold through Coop Todok

Setana without any agricultural chemicals.Then it is produced

Delivery Services. 70 kits were sold, revealing a newlyat the Niseko Shuzo brewery in Kutchan.

discovered demand.

The brand name reflects our desire to awaken sake culture

Hokkaido Hamanasu Foods also develops products using

in Hokkaido to the rest of Japan, as well as to support its

dried natto powder. We work with students from the Foodprosperity in the future. We plan to make this into an ongoing

Planning and Development Department at Rakuno Gakuen

series, bringing together Hokkaido’s sake-rice farmers andUniversity, contributing to the development of local humanbreweries to produce this wine every year. We will endeavor toresources. On July 10, some students came for a factory tour

offer this high-quality sake, made by skilled, enthusiastic

and even contributed prototype ideas. Beyond simply the

producers, at a reasonable price.

employment of people with disabilities and supporting their
independence, our activities will also serve as a measure todevelop human resources for the
next generation of people.

Natto making kit

A student of Rakuno Gakuen
University presenting the recipe
using dried natto powder
COOP SAPPORO

23 SDGs BOOK 2021

The 3rd SDGs Study Conference

FY 2020

Keynote Speech

Novel Coronavirus Infections (COVID-19), Climate
Change, and the SDGs
Junichi Fujino.
Institute for Global Environmental Strategies (IGES),
Senior Researcher, City Task Force Program Director.

Research Report

Fish and Climate Change in Hokkaido
Akiyoshi Shinada.
Local Independent Administrative Agency Hokkaido
Research
Organization,
Fisheries
Research
Department. Central Fisheries Research Institute.

Case Study Report

Conservation of the Fishing Ground Environment in
Hokkaido - Initiatives by the Hokkaido Federation ofFisheries Cooperative Associations
Shinya Nakamura.
Hokkaido Federation of Fisheries Cooperative
Associations, Environment Department.

Activities Report

Connecting
People with
the Future

Expanding SDG initiatives
to people living
in Hokkaido
Promotion Platform,
Study Conference,and Study Meetings for SDGs

The 4th SDGs Study Conference
Keynote Speech

Measures Against Climate Change under Climate Crisisand Infectious Diseases
Yukari Takamura.
Tokyo University. Institute for Future Initiatives, Professor.

Research Report

Measures Against Climate Change under Climate Crisisand Infectious Diseases
Naoyuki Mikami.
Hokkaido University. Institute for the Advancement ofHigher Education, Associate Professor.

Case Study Report

Sapporo City Action Plan – Countermeasures Against
Climate Change (Proposal) – A Carbon Neutral City
Sapporo - Aiming to Become an Environmental Capital
Takahiro Yamanishi.
Sapporo City Environment Bureau, Eco-City Promotion
Department.

Establishment of the Hokkaido SDGs
Promotion Platform.

Everything Starts with Food – How to Connect to SDGs
Akane Takada.
Aleph Inc. Eco Team, Promoter of Environmental
Education and Biodiversity Activities.

In July 2019, Coop Sapporo established the Hokkaido SDGs
Promotion Platform in order to broaden SDG efforts across theprefecture. This platform aims to learn from advanced casestudies, report on each other's initiatives, and enhancebusiness

effectivenessthroughcollaboration

Opportunities for members tolearn about SDGs.

among

participating companies.
In 2020, we donated hand soap and wet wipes to elementary

We also hold SDG Study Meetings in response to the highschools and children's centers in Sapporo – a joint project withinterest of our members and their desire to learn about SDGs.

Sapporo City and Kao Group Customer Marketing. The projectIn FY 2020, 19 sessions were held and attracted a total of 324

was made to educate children on proper hand washing andparticipants. The explanation of the SDGs in relation to Coop

to work towards a world

Sapporo's initiatives was well received by the participants,

without infectious diseases.

stating that it was very clear to understand.

The presentation ceremony

In addition to our members, we also hold study

was held on October 8.

meetings for university students and Coop
Sapporo staff, creating opportunities for many
people to learn about SDGs. We continue to

A letter of appreciation for the donationof wet tissues and hand soap

expand our efforts on SDGs across Hokkaido.

Sharing SDGs case studies with companies
in Hokkaido.

SDGs Study Meeting for members

Facts

The SDGs Study Conferences areheld for Coop Sapporo's business

Donations of wet tissues and hand soap

Delivered to 10 elementary
schools in Sapporo

SDGs Promotion Platform. In FY

6,024 bottles
Wet tissues: 180 packs

2020, the conference was held

Delivered to children’s centers

associates,

reportingon

theHand soap:

advanced cases of the Hokkaido

online twice – in September andFebruary.

Hand soap:

SDGs Study Conference forbusiness associates
COOP SAPPORO

24 SDGs BOOK 2021

2,040 bottles

FY 2020 Activities Report

Connecting People with the Future

Growing the culture and industry of winein Hokkaido

Creating an attractive workplace fordiverse work styles

Joint-establishment of the human resources
development program via a specialized course

Initiatives for diversity
By allowing workers to utilize their individual talents,

With a cool climate ideal for growing grapes, the number ofincreasing productivity, we create a better environment forwineries in Hokkaido is one of the biggest in Japan. Coopdiversity. On April 1, 2020, we established the “Type-A

Sapporo has been doing its part to develop Hokkaido wine into

Enterprise for Continuous Employment Support – Coopa part of Hokkaido's food culture. Our multi-faceted approach

Partners” program, with the aim of training and developing

covers not only selling Hokkaido wine, but we also hold apeople with disabilities for employment and to create an"Heuriger Hokkaido" event to introduce the Austrian culture ofenvironment where they are able to keep working long-term.

enjoying white wine and local food before the release of

We also have continued to accept foreign technical interns.
These people carry the hope of the economic development for

Beaujolais Nouveau.
It was then we received news that Hokkaido University was

their respective developing countries. On August 18, we

promoting the development of human resources for wine

establishedknowledge. Empowering people with knowledge for thisCooperative, a service that accepts, educates, and trains

Hokkaido

industry is one of the most important factors for our goal toforeigndevelopment Hokkaido's wine culture. On February 25, 2021,

accreditation as a supervising organization for foreign

with the support of Coop Sapporo and 5 other companies, wetechnical interns. In order to acquire capable humanestablished a specialized course called the "Laboratory forresources, for the first time as a Japanese co-op, we began

Nouvelle Vague of Hokkaido

recruitment in autumn and hired 9 people. For the recruitment

Wine". The course will startof engineers, we adopted the Western-style “job-focused”

from April and we hope toemployment, where the job description is clearly defined andpresent Hokkaido’s excellent

specialization is required. 18 people from across the country

wine professionals in thewere hired.

technical

Humaninterns.

In

Resource
December,Development
wereceived

future.

Packaging work at
a food processing
company

Facts

Coop Sapporo Group
Employment of people with disabilities

5.4 % (510 peoples)
Foreign technical interns

209 people

The joint press conference on the opening of a new course for the establishment of
the hub for Hokkaido Wine Education and Research
COOP SAPPORO

25 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People with the Future

How can we protect and nurture theleaders of the future?
Childcare support and education initiatives

Topic 1

To create a society ideal for
raising children

Home-style Cooking Class

The children of the next generation shape our community forthe future. However, society today has a multitude of problems
and is far removed from being a good environment for raisingchildren. Improvements are absolutely essential in order toprotect our community and our future.
Coop Sapporo has always placed childcare support as apriority issue in its activities. In addition to the development ofsafe products, we provide special offers to families withchildren when they use our delivery services or shop at our

A child with a Ehon-ga-Todok
picture bookSigning the partnership agreement with
Tanaka Gakuen

stores. We also create communities for them. We present a
package of childcare goods called the First Child Box forfamilies with newborn babies. For families with young children,
we have Ehon-ga-Todok, a service where we present picture
books free of charge, to help parents build connections with
their children. Todok Food Bank is a project to reduce foodwaste. When unopened food products are returned fromdeliveries, they are donated to foster care and family homes.
We also conduct food education events such as the Todok
Food Caravan and the Home-style Cooking Class.
We are also expanding our field in food education. In
November 2020, Coop Sapporo signed a comprehensive
partnership agreement with Tanaka Gakuen. We will operate

Milestones of 2020
● 200 picture books from the “Ehon-ga-Todok” program were
donated to support families during their time at home.
● We exceeded 20,000 cumulative applications for the “FirstChild Box”.
● We donated picture
books on the themeof peace to all 200
elementary schools
in Sapporo, as wellas to 217 libraries in
Hokkaido (photo).

the school lunch service for Tanaka Gakuen Ritsumeikan
Keisho Primary School, opening in 2022. We will also workwith the school to develop a food education curriculum.

Topic 2

Collaborating with universities todevelop the next generation

College students are very important human resources whoare capable of solving local issues in the future. Coop Sapporo
has been actively promoting cooperation with universities. In
FY 2020, we newly signed a partnership agreement with
Sapporo University and Hokkaido Bunkyo University inDecember. We will provide an internship opportunity forstudents to experience the activities of Coop Sapporo and tolearn about SDGs. In addition, the universities will dispatch
lecturers to our members’ study meetings. Together, we
promote the development of human resources.

Todok Food Caravan
COOP SAPPORO

26 SDGs BOOK 2021

FY 2020 Activities Report

Connecting People with the Future

A call to establish a recycling-basedsociety via Coop Sapporo’s base ofenvironmental activities

Maintaining a stable power supply andshifting to environmentally friendly
sources of energy

Eco Center and Todok Eco Station

Todok PowerOur Eco Center collects recyclables from our members’

Unlike oil and coal, which are finite resources, the energy

homes, applies intermediate treatment, and transports them tothat exists in nature, such as sunlight, wind power, andrecycling. The experience-based learning facility, Todok Ecohydropower, are called renewable energy. It does not deplete

Station, is located within the Eco Center where local residents

in the traditional sense and does not emit CO 2. Todok Powerand children can learn about our environmental efforts. It

offers a 100% renewable energy program.

works as a base of our activities by showcasing the role of the

In order for more people to choose this environmentally

Eco Center and how the reusing and recycling process works.

friendly, sustainable, and renewable energy option, we started

In 2020, the number of visitors to both facilities decreased

to offer special discounts to Todok Power customers fromdue to the COVID-19 pandemic. However, students from 12

August 31, 2020. The discount enables them to use our Todok

local elementary schools came for a tour of the facility, and we

Delivery Services with no admin fees.

also offered a lecture at one school. Because of these efforts,

As part of a contingency plan to enable us to continue

we have had as many as 822 elementary school visitors,

operating in the event of a disaster, we have also begun tosignificantly more than the 290 students in 2019. It wasprovide our on-site power generation services to Coop Foods

rewarding to be able to provide an opportunity for so many

Ishikari Food Factory.

children to learn about environmental issues.

Todok Power will continue to contribute to Hokkaido's

We also had an annual exhibition at the 2020 Ebetsu

business continuity plan (BCP) by promoting our on-site power

Environmental Square event, held online this year. We

generation business while also promoting the use of

distributed a video about our efforts at the Eco Center for thisrenewable energy.

event.

Todok Eco Station

Coop Foods Ishikari
Food Factory

Elementary school visitors
at the Eco Center
COOP SAPPORO

On-site cogeneration
system

27 SDGs BOOK 2021

2020
Topics 1

FY 2020

Environmental
Activities
ReportSince the 2008 Hokkaido Toyako Summit, Coop
Sapporo has been giving more attention towards
environmental initiatives. We have continued towork together with our members to lower theenvironmental impact of our business activities.

Our efforts on reducing
plastic bag use

Because of the government’s requirement on all retailers tocharge for plastic shopping bags, public interest in theenvironment has grown. In order to take advantage of thistrend for a better environment, in June 2020, we became thefirst food retailer in Japan to switch from opaque plastic bags
for sanitary products (a customary practice for Japaneseretailers) to FSC-certified, 100% recycled paper bags. We
recognize that plastic bags may still be needed, so from
July 1, 2020, we have used bags made from 100%
non-petroleum-based materials. We will continue to utilize
more

environmentallyfriendly resources asmuch as possible.

FSC-certified recycled
paper bags.

2020
Topics 2

2020
Topics 3

Water bottle? BYO!

Coop Future Forest ProjectSome of our members who have learned about the

For each time our members decline to use plastic bags at theissue of plastics in the seas and oceans at the

cashier checkout, 0.5 yen is sent towards a forest fund andSDGs Study Meeting (see page 24) have sinceused for tree-planting activities. In 2020, while our members

become engaged in activities, such as the cleaning

were unable to participate due to the COVID-19 pandemic,

up of rivers and beaches and reducing plastic

Coop Sapporo staff were able to plant a total of 3,680 trees.

waste. In 2019, we had made the "Water bottle?

On December 15, Coop Sapporo received the Hokkaido

Bring your own!" slogan at our Coop members’Social Contribution Award of 2020 in recognition of its efforts

meeting. To spread the word, we created a "BYO

in forest conservation, promotion, and its guidance on

Water Bottle" sticker (Japanese only) in December

replanting and environmental education.

2020.
In 2021, we will start our "BYO Water Bottle"
initiative to promote these activities throughout
Hokkaido.

Clean up activity in Hakodate

COOP SAPPORO

28 SDGs BOOK 2021

FY 2020

Environmental Activities Report

Environmental Philosophy
Based on our Seven Promises, Coop Sapporo works with all our members and executives to strive for a safer andenriching life, where human rights are respected and the environment is protected. We endeavor to promote the creationof communities that can provide ample welfare and mutual assistance.
Coop Sapporo aspires to create a sustainable society where these activities can take root and where every individual in
Hokkaido has an opportunity for a brighter future.

Environmental Policy

Through our stores, the Todok Delivery Services, Mutual Aid, and other projects, Coop Sapporo will continue to provide
dependable products and services that our members can rely on, contributing to fulfilling lives for everyone in Hokkaido,
while simultaneously molding a sustainable, earth-friendly society.
① We engage in pollution prevention throughout all our businesses as well as taking steps to generate greater value withlesser environmental impact. To that end, we set short and mid-term environmental goals and milestones while reviewing
them periodically so as to improve our environmental management system.
② We strictly comply with all applicable laws, regulations, agreements, and other requirements that we have agreed upon
pertaining to environmental protection.
③ We thoroughly disseminate this policy to all colleagues so that each and every person subject to the management
system takes responsibility and acts accordingly.
④ We disclose this environmental policy to the public while we regularly publicize all of our ongoing environmental efforts.
● We use electricity and fuel resources efficiently to contributeto curbing global warming.
● We are committed to waste control and reduction.
● We use environmentally-friendly office supplies.
● We develop and promote environmentally-friendly products.

● We create an environmentally-conscious culture in our operations.
● We learn from our member feedback while we raise environmental
awareness in our communities.
● We are committed to creating environmentally-friendly local
communities.

Coop Sapporo’s Recycling

Coop Sapporo Eco-Center collects recyclable waste from our stores and other offices along with those from ourmembers’ homes. The amount collected has increased with every year and in fiscal 2020, we collected 36,692 metrictons of recyclables. That is equivalent to reducing 22,782 metric tons of CO2.

■ Collection Volume of Eco-Center(amounts listed in metric tons)

2016

2017

2018

2019

2020

2019 basis

17,602

17,59817,178

16,79918,344

109%

283

276

272

273

274

100%

Weekly Todok catalogs

11,041

12,085

13,78814,735

14,63799%

Newspapers

1,000

954

906

893

704

79%

Foam packages

388

375

374

346

372

108%

Plastic bottles

66

47

32

34

42

124%

Steel cans

24

16

14

12

14

117%

Aluminum cans

58

68

62

55

60

109%

Polypropylene bands

44

43

33

32

35

109%

Plastic inner bags

116

116

123

123

119

97%

Used cooking oil

849

861

873

895

907

101%

Cardboard
Paper cartons

Secondhand clothes
Total

728

747

838

970

1,184

122%

32,19933,18634,49335,167

36,692

104%

Donating our used clothing sales to Hokkaido UNICEF

We collect used clothing from our Todok member’s homes via our trucks’ return trips. This year we havedonated JPY 1.5 million of the sales to Hokkaido UNICEF. The used clothing is sent to Cambodia for resale orremade into cleaning cloths for industrial use.

COOP SAPPORO

29 SDGs BOOK 2021

FY 2020

Environmental Activities Report

Environmental Data

Electricity

CO2 Emissions

Our goal is to reduce emissions by 50%, compared to 2013, by theyear 2030. In FY 2020 we have lowered our emissions by 19%.

2019 basis

(GWh)

100％

200

16,505 MWh
1,830 MWh
14,333 MWh

1502019 basis(×1000 tons)
150

172,987 MWh

97％

126,773t
10,568t120

10,354t
10,091t
90
100

140,319 MWh60

95,760t

50
30

0

2016

2017

2018

DeliveriesStores

2019

0

2020

2016

Others

Factories

Stores2017

2018

Deliveries

2019

2020
Others

Factories

Energy Consumption (Non-electricity Based)■ Heavy Oil■ Kerosene■ City Gas(kiloliters)(kiloliters)

5,000

2,000

4,000
2019 basis

93％

3,000

2019 basis

94％

900
1,000
600

2,174 kiloliters

1,000

2016

2017

2018

■ LPG

2019

2020

2019 basis(㎥×1,000)

105％

700
600
500
400
300

632㎥×1000

200

1,410 kiloliters

500
0

2016

2017

2018

■ Diesel

2019

2020

2019 basis

104％(kiloliters)

2016

2017

2018

2019

2020

0

2,000

1,500

1,500

0

2017

2018

2017

2018

2019

2020

2020

2019 basis

118％

1,000

1,584 kiloliters

500

2016

2019

■ Petrol

2,000

2,374 kiloliters

2016(kiloliters)

2,500

1,000

1,335㎥×1000

300

2,500

500

100
0

98％

1,500
1,200

1,500

2,000

0

2019 basis(㎥×1,000)

0

2016

2017

2018

2019

2020

From FY 2019, the energy consumption
for chartered vehicles is also counted.

COOP SAPPORO

30 SDGs BOOK 2021

About Coop Sapporo
About Us
Reference Six-year Summary■ Capital by Year
SectionAmount(JPY x1000)

YOY
increase(JPY x1000)

2015

64,466,901

2016

Growth Rate (%)
YOY

FY 2015
Basis

768,946

101.2

100.0

68,344,865

3,877,964

106.0

106.0

2017

70,278,859

1,933,994

102.8

109.0

2018

72,903,778

2,540,863

103.7

113.1

2019

77,599,550

4,779,828

106.4

120.4

2020

80,809,922

3,210,372

104.1

125.4

FY

Company
Name

Coop Sapporo

Establishment

July 18, 1965

Start of
Operations

October 1, 1965

Headquarters

10-1, Hassamu 11-jo 5-chome, Nishi-ku
Sapporo, Hokkaido 063-8501 JAPAN(Changed from Citizen's Cooperative Coop Sapporo in 2000)● CEO and President: Hideaki Omi

Board ofDirectors(full-time)● Managing Director: Norihiro Nakajima● Managing Director: Masakazu Iwafuji● Executive Director: Toru Yoneuchi(As of March 2021)*The above amounts include deposits less than JPY 1000.
As per the Company Article, the capital (based on unit share price of JPY 1000) is
JPY 80.37 billion.

GeographicalScope of Activities

All of Hokkaido■ Capital Balance by FY

Reference Subscriptions of Todok Delivery Services(JPY billion)(Accounts)

90
80
70
60

64.5

68.3

70.3

72.9

77.6

450,000

80.8

400,000
350,000

250,000

40

200,00030

150,000

20

100,000

10

50,000
2015

2016

2017

2018

2019

2020

0

(FY)

352,758

2018

2019

415,487

2015

2016

2017

(JPY)

(Subscribers)

600,000

41,360(FY)■ Subscriptions of Coop’s Four Mutual Aids

50,00040,390 41,305 41,123

2020

Reference Coop Mutual Aid■ Average Capital per Person

40,000336,815

378,413300,00050

0322,101

369,067

42,844 43,247

500,000

487,276

504,506

522,075

539,859

559,678

584,125

400,000

30,000300,000
20,000200,000

10,0000100,000

2015

2016

2017

2018

2019

2020

0
(FY)

COOP SAPPORO

2015

31 SDGs BOOK 2021

2016

2017

2018

2019

2020

(FY)

About Coop Sapporo
Membership Demographics
Membership Ratio by Municipality

1

1,868,534 members (67.0%)

2,790,286
households

Membership(membership ratio)

Members represent the number registered as of March 20, 2021
Household data is based on the Basic Resident Registry as of January 31, 2020

Households

Membership Ratio by Municipality
4

18 17

37
15
21

20

29

30
35
34

5 10
7
8
6
9

12
13
16 14

19

23 36
22

3

28

2

11

33

32

31

38
26

27

24
25

■ Membership by FY
SectionFY

Membership

YOY increase(membership)

YOY increase (%)
FY 2015
YOY
basis
increase

1

Wakkanai

5,500 members（31.0％）

17,720 households

2

Asahikawa

140,924 members（79.3％）

177,704 households

3

Fukagawa

10,948 members（101.1％）

10,825 households

4

Rumoi

11,463 members（100.4％）

11,416 households

5

Takikawa

15,328 members（71.6％）

21,422 households

6

Furano11,326 members（104.0％）10,894 households

7

Sunagawa

8,087 members（91.5％）

8,843 households

8

Bibai

12,368 members（108.2％）

11,430 households

9

Iwamizawa

35,238 members（84.8％）

41,558 households

10

Akabira6,078 members（104.7％）

5,804 households

11

Yubari5,144 members（112.2％）

4,586 households

12

Ishikari

23,624 members（84.7％）

27,888 households

13

Ebetsu40,487 members（69.8％）

58,026 households

14

Kita Hiroshima 24,404 members（88.0％）

27,728 households

15

Chitose24,881 members（49.7％）

50,082 households

16

Sapporo633,098 members（59.2％）

1,068,992 households

17

Otaru

54,181 members（85.8％）

63,143 households
9,844 households

2015

1,596,125

52,845

103.4

100.0

2016

1,654,657

58,532

103.7

103.7

2017

1,709,000

54,343

103.3

107.1

18

Yoichi

9,249 members（94.0％）

2018

1,762,681

53,681

103.1

110.4

19

Kutchan

8,118 members（82.5％）

9,843 households

2019

1,811,207

48,526

102.8

113.5

20

Tomakomai

68,383 members（76.4％）

89,460 households

2020

1,868,534

57,327

103.2

117.1

21

Shiraoi

9,322 members（99.1％）

9,405 households

22

Muroran

27,624 members（60.7％）

45,534 households

23

Date

9,658 members（54.0％）

17,889 households

24

Hokuto16,378 members（73.6％）

22,242 households

25

Hakodate

112,770 members（79.5％）

141,853 households

26

Shin Hidaka

9,360 members（80.3％）

11,652 households

27

Urakawa

8,626 members（129.3％）

6,673 households

28

Engaru11,406 members（111.6％）

10,225 households

29

Kitami44,964 members（72.9％）

61,655 households

30

Abashiri

15,828 members（87.2％）

18,142 households

31

Obihiro*176 unverified addresses and/or members removed on March 20, 2016.
*434 unverified addresses and/or members removed on March 20, 2017.
*2,800 unverified addresses and/or members removed on March 21, 2019.
*1,236 unverified addresses and/or members removed on March 20, 2020.
*263 unverified addresses and/or members removed on March 20, 2021

■ Membership Ratio by Wards of Sapporo
Chuo-ku

55,787 members（38.7％）

144,196 households

Kita-ku

95,662 members（62.5％）

153,109 households

Higashi-ku

71,160 members（49.7％）

143,130 households

48,926 members（55.5％）

88,176 households

Shiroishi-ku

79,466 members（64.4％）

123,314 households

32

Kushiro70,808 members（75.0％）

94,458 households

Toyohira-ku

71,800 members（55.9％）

128,353 households

33

Nemuro8,425 members（67.1％）

12,565 households

72,643 households

34

Betsukai

5,371 members（79.8％）

6,727 households

35

Nakashibetsu 7,515 members（66.6％）

11,291 households

36

Noboribetsu

17,421 members（70.4％）

24,740 households

37

Eniwa

18,117 members（53.7％）

33,740 households

Mukawa4,249 members（104.1％）

4,082 households

272,937 members（61.7％）

442,029 households

Minami-ku

64,399 members（88.7％）
68,974 members（59.6％）

115,730 households

Atsubetsu-ku 41,509 members（63.3％）

65,559 households

Teine-ku

49,621 members（71.2％）

69,693 households

38

Kiyota-ku

34,720 members（65.2％）

53,265 households

OthersNishi-ku

COOP SAPPORO

32 SDGs BOOK 2021

About Coop Sapporo
Locations and Business Structures
Administration
Headquarters

1

Regional Headquarters

8 (Sapporo, Obihiro/Hidaka, Kushiro, Kitami, Tomakomai, Muroran, Hakodate, Asahikawa)Stores
107 stores in 28 cities and 20 towns as of March 20, 2021
Sapporo

25

Rumoi

1

Shiranuka

1

Ebetsu2

Hakodate

8

Naka Shibetsu

1

Kita Hiroshima

2

Hokuto1

Kitami3

Ishikari

1

Tomakomai

5

Abashiri

1

Chitose

2

Date

1

Eangaru

2

Otaru

3

Kikonai

1

Bihoro1

Yoichi1

Makubetsu

1

Obihiro2

Kutchan1

Mukawa1

Muroran2

Iwamizawa

2

Shiraoi

1

Akabira

1

Bibai

1

Shin Hidaka

1

Betsukai1

Yubari1

Urakawa2

Noboribetsu

3

Asahikawa

6

Erimo

1

Eniwa

1

Fukagawa

1

Samani1

Fukushima town

1

Sunagawa

1

City of Kushiro

6

Haboro1

Takikawa

1

Nemuro1

Shiriuchi

1

Furano1

Kushiro Town

1

Taiki

1

Coop Todok Delivery Centers

Coop Group

39 Centers and 11 Depots, as of March 20, 2021

Enecoop

Coop Travel

Todok Power

Duarcanum

Coop Foods

Cooptrading

Dream Factory

Coop Cooperative Insurance

Food Factory

Hokkaido Hamanasu Foods

Coop Partners

Ebetsu Food Processing Center

Hokkaido Logi Service

Chuo Supermarket

Matehan Engineering

Sapporo Eki Tachiuri Shokai

M.G. Construction

C's Cooperative Real Estate

Mobile Groceries
94 trucks covering 131 cities and towns across Hokkaido

Recycling Facility
Eco Center

Taisetsu Water Resources Conservation Center

Funeral Halls
Feriae Funeral Hall Tsukisamu
Feriae Funeral Hall Shin-Kotoni

Openings in 2020

● Stores

September 2020

COOP SAPPORO

Yubari store (relocation)

33 SDGs BOOK 2021

● Delivery
September 2020

Minami Sorachi center (relocation)

October 2020

Asahikawa Nishi center

December 2020

Kutchan center (relocation)

SDGs that Coop Sapporo’s Efforts Contribute to
SDG Comparison Chart

Coop Sapporo aims to realize all 17 Sustainable Development Goals by connecting people, food,and the future in various activities every year.

Targets

Businesses that connect people to people

Todok Delivery Services

P15

Kakeru Mobile Grocery

P16

Opening of Yubari store

P16

Community-wide
Health Program

P17

Promoting health in cooperation
P17
with the governments
Support for the voluntary surrenderof drivers’ licenses of the elderly

P18

Joint salewith Sapporo Drug Store

P18

Establishment of Cooperative
P19
Network Hokkaido

Businesses that connect people to foodBusinesses that connect people to the future

Funeral Service Network

P19

Fundraiser for the
July rain disaster

P19

Ready Meal Campaign

P20

Supporting the food service
industry with our store sales

P21

Product development and salein cooperation with schools

P21

Restaurant Delivery Service

P22

Luxury bread,
Naruhodo brand products

P22

Hokkaido Hamanasu Foods

P23

Launch of Japanese sake
Kita no Kakusei(Awakening of the North)

P23

SDGs Study Conference,
SGDs Study Meeting

P24

Wine Specialist
Development Program

P25

Efforts for diversity

P25

Supports for childcare
and education

P26

Eco Center, Todok Eco Station

P27

Todok Power

P27

COOP SAPPORO

34 SDGs BOOK 2021

Our banner represents Innovation with Reliability,
born out of the resolute wishes and united passion of our members and colleagues.
We have continued to expand the core concepts of Coop Green,embodying safety, security, and a fresh, youthful vitality, throughout Hokkaido.

Message from Coop Sapporo (Our New Principles)“Tsu-na-gu” (C onnection)

Coop Sapporo’s Key Word
Coop Sapporo’s Philosophy

Promoting life in Hokkaido as a source of pride and joy
Innovation with Reliability

Coop Sapporo’s Mission

Stores・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・Cherishing food, the foundation of life.
Todok Delivery Services ・・・・Delivering and receiving smiles.
Kakeru Mobile Grocery・・・・・・・Carrying the joy and convenience of shopping anywhere.
Meal Services・・・・・・・・・・・・・・・・・・・・・The responsibility of watching over health and growth.
Our
Businesses

Energy・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・Promoting self-sufficient, sustainable, renewable energy in Hokkaido.
Water Treatment and Bottling ・・・Properly managing Hokkaido’s treasured resource.
Mutual Aid ・・・・・・・・・・・・・・・・・・・・・・・・・・Making the spirit of cooperation a unified whole.
Feriae Funeral Services・・・・・・Seeing off a member of the family.
Travel・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・・Enriching the journey of life even more.
Culture School ・・・・・・・・・・・・・・・・・・・Making the joy of learning a pleasure of life.

Coop Sapporo
Values

Sharing
Learning

A global blueprint for 2030 to a betterand more sustainable future.

Supporting
Interacting

Considering
Praising

Helping

These Sustainable Development Goals (SDGs) are adopted by all United Nations Member
States to create a better world by 2030.
17 goals have been decided upon, with the aim for all people to live in a sustainable society
and to realize a better future by joining the forces of economy, society, and the environment.

Coop Sapporo SDGs Book Editorial Policy
Coop Sapporo has been publishing its Environmental and Social Contributions Report since 2005. In 2007 we revised the publication into a CSR Report andare actively disclosing a range of information to our diverse stakeholders.
Currently, efforts to meet these SDGs (Sustainable Development Goals) are accelerating worldwide as we head toward the year 2030. Coop Sapporo’s goal isto promote SDGs in Hokkaido, and we are working to resolve issues with achieving these SDGs via both our business and member activities.
We hope our Booklet can give you a small glimpse of Coop Sapporo’s activities and that it will drive thought and discussion about a sustainable society.

● Reporting Period
The focus of this Report is on our core activities for FY 2020, but we have also incorporated supplementary
information on prior years, in addition to ongoing initiatives and goals throughout FY 2020 and beyond.
This summary of our business is as of March 20, 2020.

Coop Sapporo Website URL: https : // www.sapporo.coop /● Publication Dates: This edition: May 2021
The next release of the Japanese edition is planned for May 2022.

Please direct inquiries about this SDGs BOOK to:

Coop Sapporo Secretariat
10-1, Hassamu 11-jo 5-chome, Nishi-ku
Sapporo, Hokkaido 063-8501 JAPAN
Tel: 011-671-5602

International: +81-11-671-5602