D ATA S H E E T

Outseer Fraud Manager™
Account protection from login to payment

Stop Fraud Not Customers®

At a Glance• Safeguarding over 120 billion
transactions and digitalinteractions every year
• Protecting over $5 trillion inpayment transactions annually• Safeguarding the user’s digitaljourney from login to payment
across all digital channels• Stopping 95% of fraud with only
5% intervention• Flexible deployment options:on-premise or cloud

One Solution, Complete Protection:
From Login to Transaction andEverywhere In-Between
Rapid changes in digital banking and online payments coupled with therise in popularity of real-time payments (RTP) are exposing vulnerabilities
that fraudsters are quick to exploit. Fraudsters are looking for the weakest
link in your fraud prevention strategy, and fighting fraud in silos weakens
your defense. Connecting the dots between risk signals at every step of
the digital journey can help your organization achieve the perfect balance
between securing your customer’s accounts and providing them with thesuperior user experience they deserve.
The surge in RTP in particular has led to rising threats with fraudsters
exploiting the speed of these payment rails for quick cash outs.
While scams and authorized pushed payments (APP) are on the rise,account takeover remains a significant threat vector. In fact, recent
Datos Insights1 research shows that 71% of fraud executives indicatedan increase in account takeover attacks over RTP rails. Connecting
the dots from login to a transaction and holistically assessing therisk of each step of your customer’s digital journey is more important
than ever.

Superior Data Science for Superior Results• Leverage insights proven in the highest threat environments• Defend against the latest fraud trends with our unique consortium data
• Benefit from risk models trained on trillions of transactions at the world’s largest financial institutions


Leverage a common Fraud Management Platform throughout the customer journey• Connect insights across authentication and payment transactions• Enrich risk scoring by ingesting first-party and third-party data signals• Deliver consistent risk mitigation controls and experiences at every customer touchpoint
Optimize customer experience and operational efficiencies• Use normalized risk scores to balance your fraud, customer experience, and operational costs• Implement policy changes in response to evolving threats• Collaborate with our experts for continuous improvements and peer benchmarking

1Datos Insights (formerly Aite-Novarica). “Faster Payments, Faster Fraud: Solutions to Stop the Madness.” https://www.outseer.com/aite-faster-payments/, May 2023.

Outseer Fraud Manager™

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Helping You Protect Every Step of the Customer Digital Journey
The Outseer Platform, which underlines Outseer Fraud Manager, is a proven transactional risk management platformthat enables our customers to protect digital transactions from login to payment completion. Outseer customers
benefit from streamlined operations, reduced account takeover risk, and lower fraud losses while maintaining anexceptional consumer experience.
The Outseer Platform is powered by the Outseer Risk Engine™. Built for precision detection, it utilizes the mosteffective models and data to detect and prevent fraudulent activity. Our predictive algorithms work in real-time, andat a high-volume scale, analyzing transaction data, our unique consortium data signals from the Outseer Global Data
Network™, and first- and third-party signals. Our risk models are trained on billions of transactions at the world’s
largest financial institutions.

Threats
Mule
Accounts

Data Signals

Use Cases

Outseer Global
Data Network™

CNP
3-D Secure

LOGIN

Poli c y

Consumer
Scams

TRANSACT

Risk Engine™

nt

APP Fraud

Third-Party
Data Signals

M anage me

Credit Card
Fraud

First-Party
Data Signals

P2P / Real-time
Payments

Account
Funding

MANAGE

Account
Takeover

Online / Mobile
Banking

How It Works
Outseer Fraud Manager is powered by the Outseer Risk Engine that accurately assesses the risk associated with eachtransaction and digital interaction during the user’s digital journey. By applying a risk-based approach, only a small
number of activities or transactions require additional authentication that can be done using consistent, out-of-thebox step-up authentication options or by leveraging the organization’s authentication tools.

Outseer Global
Data Network™
Location Intelligence
Signals
Device Identification
Signals

PolicyManagement

Risk Engine™

Continue

Behavioral Biometrics
Signals
Transaction & Event
Profiling Signals

Feedback

Outseer Fraud Manager™

Step-Up
Authentication

Feedback

CaseManagement3Outseer Risk Engine

Outseer Global Data Network

The Outseer Risk Engine is at the core of the Outseer Platform
and is built for precision detection. Our proven risk models
have been trained on trillions of transactions to deliver
the highest risk score accuracy. The Outseer Risk Engine
analyzes hundreds of signals coming from transaction
data, the Outseer Global Data Network, third-party signals,
and first-party signals and uses predictive algorithms todetect and prevent fraud in real time. Using an advanced
machine learning statistical approach to calculate the risk
score, it looks at the conditional probability of each eventto evaluate if it’s most likely genuine or fraudulent given theknown facts or predictors. All available signals are taken into
consideration but weighted according to correlation withfraud—the most predictive signals contribute more heavily tothe score. The predictive weighting calculations are updated
for each unique customer based on authentication results
and case management feedback. Unlike black-box riskengines, Outseer delivers reason codes for top contributors
of a score for explainable results. Our normalized risk score
gives you the predictability you need to confidently choose
the risk score thresholds that meet your business objectives
and risk appetite.

Outseer Fraud Manager uniquely benefits from data signals
contributed by the Outseer Global Data Network—a globallyshared, fraud intelligence consortium that gathers data fromtransactions spanning thousands of financial institutions
worldwide. When a member of the network marks anactivity as “Confirmed Fraud” / “Confirmed Genuine” in thecase management application the associated signals areshared across the network. When an activity is attempted
and includes one of the signals from the Outseer Global Data
Network the risk is automatically adjusted, in addition, ourcustomers can define rules that leverage facts such as “Is
this signal in the Global Data Network?”

Device Profiling
Outseer’s device profiling capabilities allow you to assess
whether a customer’s device is different than one usuallyused to conduct business with your organization or if it
has been connected to known fraudulent activities. This
assessment involves analyzing parameters such as IP
address, geolocation, operating system, browser type, andother device settings. In many cases, account takeover
attacks are conducted from fraudsters’ devices using
genuine user credentials. Therefore, accurate device
identification and profiling of known devices for a user iskey to mitigating account takeover. Outseer device profilingand device identification capabilities use an unsupervisedmachine learning algorithm to calculate an accurate
assurance level that reflects the probability the user usedthe device in the past.

Outseer Fraud Manager™

Behavioral Analytics Profiling
Our behavioral profiling compares current session activity
with established customer behavior to detect deviations that
may be indicative of fraud. Multiple signals are examined
including frequency, time of day, and type of activity. (e.g., Are
these payment types and associated transaction attributes
consistent with typical transactions for this user?)

Protection For Mobile Users
Outseer Fraud Manager enables a secure and frictionlessmobile experience by leveraging Outseer Fraud Manager
Mobile SDK available for both iOS and Android devices. ThisSDK integrates with your mobile application, collects mobile
device identifiers for risk assessment, and invokes biometrics
and OTP push notifications as step-up authentication for
flagged transactions.
4Outseer Case Management
Our case management application enables you to monitor
activities that trigger policy and confirm if they are
fraudulent. It also allows you to tag activities based on theattack vector for further analysis (e.g., scam/not scam). The
web-based application enables you to research activities
and analyze fraud patterns, for instance when revising ordeveloping new policies. When cases are confirmed to be
fraudulent, feedback is instantly provided to the Outseer Risk
Engine to further enhance the risk analysis accuracy. An API
is available that allows the consumption of third-party casedata and exporting of cases and activities to third-party casemanagement applications.

Outseer Policy Management
The Outseer policy engine translates data signals and risk
intelligence into action. Using our fine-grained policy controls,
you can set different outcomes to different risk thresholds
based on your risk tolerance and your business objectives.
The web-based Outseer Fraud Manager Policy Management
application allows you to set event-level policies, such aspolicies that will only trigger at payment, at login, or whena user is managing their account settings. No coding isrequired to define a policy. You simply click and select theelements you want to include as part of the policy logic.

Step-Up Authentication
An additional layer of step-up authentication may be employed
to further validate one’s identity in high-risk scenarios orscenarios that violate your organization’s policies.
Challenge questions: questions selected andanswered by the user during enrollment
Out-of-band authentication: one-time
passcode sent to the user via text message,
phone call, or push notification
Biometrics: fingerprint and face ID biometrics
based on the mobile operating systemtechnology (available for mobile applicationusers)
Transaction signing: Crcryptographicallysigns transaction details to verify transaction
integrity and authenticity to fight advanced
financial malware attacks
Authentication orchestration framework forexternal authentication allows bring-your-ownauthentication methods, such as tokens or
FIDO-compliant biometrics and passwordlessauthentication methods

Orchestration Capabilities
Outseer’s platform can help your organization orchestrate
your fraud prevention and authentication efforts bycentralizing your fraud management, maximizing yourinvestment in different fraud prevention tools, and enhancing
your fraud detection. Our platform provides the flexibility tobuild granular policies for different events in the customer
journey that result in different actions and leverage first- or
third-party signals. Outseer platform provides an interface
for integrating with other vendors, such integrations include:• Third-party signals that impact the Outseer Risk Engine
risk score calculation• Third-party signals flowing through to the policy
management application• Third-party step-up authentication options

Outseer Fraud Manager™

5Streamline Your Fraud Prevention Efforts with a Proven Fraud
Management Platform
Outseer Fraud Manager leverages its heritage as a pioneer in science-driven innovation to support risk management
and fraud prevention solutions. Outseer’s superior data science can help your organization reduce fraud losses while
optimizing customer experience and operational efficiencies.
Outseer Fraud Manager allows you to streamline insights across authentication and payment transactions while
delivering consistent risk controls at all customer touchpoints. It helps you leverage your investment in other fraud
tools and provides you with an enhanced risk score ingesting first- and third-party data signals into one score. Ournormalized risk scores allow you to predict your fraud, customer experience, and operational costs balance. Enabling
you to quickly deploy policy changes in response to rapidly evolving fraud trends and regulatory requirements.

About Outseer

At Outseer, we are empowering our customers to liberate the world from digital
fraud by providing solutions that stop fraud, not customers. Our market-leadingfraud and authentication platform is used by thousands of financial institutions
around the world to protect millions of customer accounts and billions oftransactions annually. Leveraging proven data science, including our proprietaryconsortium data, our customers use our risk-based, machine learning platform todeliver the highest fraud detection rates, lowest false positive rates, and lowest
customer intervention in the industry. See what others can’t at outseer.com.

© 2023 RSA Security LLC or its affiliates. All rights reserved. Outseer believes the information in this document is accurate.
The information is subject to change without notice. (rev 01.09.24)

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