01

JSR Micro CSR REPORT 2015
introduction by the president

JSR Micro CSR REPORT 2015
about this report/about this report/innovating responsibly
As we began to write our first CSR

values have been embedded inreport, we felt we were entering

our culture and operations fromnew territory. However, as timethe very beginning.

went on, it actually turned out to be
familiar terrain. From the outset, JSR

The reporting process provided us

Micro has always aimed to provide

with an opportunity to take stock ofinnovative materials that will benefit

these efforts and place them in thesociety. Responsible operations andlarger context of current sustainability

sensitivity to stakeholder expectations

trends. Such trends include scarcity

form our foundation.

of resources, climate change, shifting
regulations and consumer opinions,This is JSR Micro NV’s first Corporate

from 1 April to 31 March. However,Social Responsibility (CSR) report

as we are located in Belgium, we are[G4-17] To us, CSR means taking respon-

required to report to the Belgian au-

sibility for a broad range of impacts

thorities in calendar years (CY). Wher-- beyond merely the financial - andever possible, we have presented data

being accountable to our shareholders,in regard to FY. Where this is not theas well as to all stakeholder groups.

case, we have clearly stated so.

Our CSR report covers the period

Assurancefrom 1 April 2013 to 31 March 2015.

We did not obtain external assurance

We have prepared the report inin the production of this report.

accordance with the ‘core’ option of

However, most of the data contained

the Global Reporting Initiative (GRI)in this report was tracked in our

G4 guidelines. In subsequent years,

management systems that are

our intention is to report on a biennial

audited by independent third parties.

basis. The GRI content index can befound on our website1.
Fiscal years versus calendar years
As a part of the JSR Corporation, thehead office of which is located in Japan, we report to our parent company
in relation to fiscal years (FY) that run

1

Feedback
Suggestions or questions about thisreport or about our CSR program?
Please do not hesitate to contact us.
We welcome your feedback:Contact: Katleen Gorissen
E-mail: CSR@jsrmicro.be/contents
01
02
03
03
05
07
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11
13
17
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19
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25
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32

About this report
Introduction by the president
About usCompany Profile
Exploring CSR
We walk our talkAbout our impact
Materials innovation: our core business
Our products: driven by innovation
The imperative of excellent quality
Risk management andbusiness continuity planning
Employees: the key to our success
Providing a safe andhealthy workplace
Taking responsibility for ahealthy planet
Proactive compliance
Extending responsibility into our supply chains
CSR: more clearly than ever

The GRI content index is located on our website: www.jsrmicro.be/docs/Material_Topics_and_Boundaries.pdf and www.jsrmicro.be/docs/GRI_Content_Index.pdf.
In this report we abbreviate JSR Micro NV to JSR Micro, not to be confused with our sister company JSR Micro Inc in California USA.

“I do not think it ispossible to pursue
excellent quality
and fully focus on
customers andemployees without
addressing CSR.”

Having started up as aand supply chain impacts. Whilst

small emerging player in the

we have gone beyond our due

semiconductor industry in the 1980s,

diligence obligations within our own

we managed to get traction with large

operations, we are planning to extend

established players by delivering

our knowledge and efforts in the

superior quality. We achieved thisfuture to our supply chain partners.

by carefully listening to the needs of

Our aim is to reach out to support a

our customers while simultaneously

truly sustainable future for everyone.

taking care of the well-being anddevelopment of our employees.

This report is our first step increating transparency towards ourI do not think it is possible to pursue

stakeholders regarding the CSR

excellent quality and fully focus on

activities that come so naturally to us.

customers and employees without

We hope that you will enjoy reading it

addressing CSR. Efforts to minimise

and we look forward to receiving yournegative environmental impact andfeedback and suggestions.

potential hazards to health andsafety are a logical extension of ourbusiness strategy. This is why CSR

Sincerely,
Bruno Roland
President JSR Micro

02

03

JSR Micro CSR REPORT 2015
about us

JSR Micro CSR REPORT 2015
about us

SEMICONDUCTOR INDUSTRY
LIFE SCIENCES
ENERGY/company profile
JSR Micro company profile 2013-2014 [G4-9, G4-10 and G4-11]
JSR Micro NV is a privately owned

PEOPLEsubsidiary of JSR Corporation. [G4-7]
Our operations are located in Leuven,
Belgium, and we serve customers

Total workforce

Women in workforce

122

in 2013in 2014Singapore, the United States and Rus-in 2013sia. [G4-8] Our mainstay is to provide

125

35%

37%

in Europe, Japan, Malaysia, Israel,

specialty chemicals for the semicon-+

in 2014ductor industry. In the last decade wehave expanded our expertise into new+

100% of employees covered by collective bargaining

growth markets in the life sciencesand energy sector.

PLANET

Strategically located in Belgium
The quest to produce at the lowest

Energy use

cost level has pushed many manufacturing facilities to relocate to Asia.

Water use (in K m3)

21,652 GJ

16

21,827 GJ

12

in 2013

We do not consider this option. Oursister companies are situated in Japan and the US. By virtue of having

in 2013in 2014in 2014

operations in Belgium, weare able to provide an extra
assurance in terms of business

Hazardous waste

Non-hazardous waste

578 metric ton
in 201336 metric ton

also puts us strategically situatedclose to our European customers.

513 metric ton

40 metric ton

continuity. Our location in Leuvenin 2013in 2014
Specialized workforce
Since our founding in 1986, we

PROFIT

have worked hard to put together anengaged and specialised workforce.
Therefore, we are committed toremaining in Belgium and continuing

in 2014

Reported in Calendar Years

Net sales

Debt vs Equity

48 mio euro

to nurture and expand our workforce

in 2013here in the EU region.

54 mio euro
in 201420%
in 201323%
in 201404

JSR Micro CSR REPORT 2015
about us

JSR Micro CSR REPORT 2015
about us/exploring CSR
CSR: engaging our stakeholders [G4-25]

Our stakeholders [G4-24]

Stakeholders are defined as those

Governance and Ethics [G4-15]

groups that either impact or are

employees

impacted by JSR Micro. We engage

JSR Micro’s daily operations are run

NGOsboth proactively and continuously

customers

with those groups that have a criticalbusiness
partners

suppliers

ers, business partners, suppliers,
industry associations and regulatory
spond to the requests that we receive
we have less frequent contact, such

Responsibility, respect andAlthough we do not have atal Organisations (NGOs).

transparent communication are

dedicated CSR department, wethe values that guide how wehave always addressed important

CSR: determining material topics [G4-18]

do business. These values alsosustainability topics through our

To determine the most impactful,describe our approach to CSR.

management systems. In 1991,

or ‘material’ topics to report about,

JSR Micro was one of the first

we sent out a survey to all

Responsibility means being

companies in Belgium to obtainstakeholder groups.

accountable for the broader impacts

an ISO9001 certificate. This wasof our operations. This refers to

expanded with the ISO14001 andTo assess the impact of CSR topics

the well-being of our employees,

OHSAS18001 certificates.Theseon the future of the company, we

the quality of our products and the

management systems provide

asked the CSR team and executives

health of our environment.

checks on our performance and ato rank the topics of the GRI guideline

structure to continuously improve.

and the industry specific CSR topics.

We believe that treating each

However, they only work if the

The results were plotted together inother with respect enables open

company culture supports them.

the materiality matrix.

communication. And this is not
restricted to communicationsneighbours

regulatory
agencies

2011, we adopted the JSR Groupoutline the basic rules for business

Materiality Matrix [G4-19]

conduct and responsibilities tostakeholders. To improve accessibility,
we also translated it into Dutch anddistributed it to all employees.

Quality
Economic
Performance

Innovation

Healthand Safety

Supply Chain
Management

BCP & Risk
Management

Environmental
ImpactsLabor
practices

stakeholders.

Material

our researchers and sales people

competitors (e.g. during exhibitions
and conferences). In order to ensurethat our colleagues clearly understandthe principles of antitrust, we provide
them with regular training that is

EthicalBusinessfacilitated by external experts.

Impact on our Company
Not material

are complex environments where

customers and regularly encounterGreen Chemistry
Practices

OHSAS 18001:2007(since 2008)

The industries that we operate inwork closely together with our

Employeeengagement

ComplianceTransport
ISO 14001:2004(since 2005)

closely together in many areas. In

shareholders

Principles of Corporate Ethics, which

superiors, but also applies to
ISO 9001:2008(since 1991)

business partner, supplier andcustomer of JSR Micro; we work

between employees and their
our relationships with otherthe Executive Committee and three

As JSR Corporation is a shareholder,industry
associations

from stakeholder groups with which
as neighbours and Non-Governmen-

Board of Directors that consists ofmembers of JSR Corporation.

agencies. In addition, we always re-

CSR: embedded in our culture [G4-15]

of four people. Meanwhile, both longment are overseen by a seven persongroups include employees, custom-

CSR: What it means to us

by an Executive Committee made up
term decisions and strategy develop-

influence on our success. Such

Importance to Stakeholders

05

Confidential(not disclosed)

06

07

JSR Micro CSR REPORT 2015
about us

JSR Micro CSR REPORT 2015
about us

“CSR is not new for
JSR Micro. It has aname now. ”/we walk our talkJos Jacobs,
trade union representative

OHSAS18001

CERTIFIED

2002

2003

2004

2005

2006

2007

2008

Action: New facility at the

Action: Production process

Action: Investments

Action:Action: Introduction of a

Action: Investment in Semitool

Action: OHSAS 18001:2007

Action: Switch to drinking wa-

Technologielaan

optimisationfor QC equipment andISO 14001:2004 certification

day/night regime for airco

equipment for wafer cleaningcertification

ter dispensers using tap water

Result: Minimal resource use

Result: Energy saving

production automation

Result: Environmental

installations

with Ozon & Di-water

Result: Health & Safety

Result: CO2 + cost reduction &Result: Less hazardous waste

management system

Result: Energy saving

Result: No more hazardous

Management Systemergonomics improvement

chemicals - Cost reduction

Action:Action: ‘Kill a watt’

Action: Reduce printers /sensibilisation campaign on

standard: 2-sided printing

sustainable commuting (bike,hidden consumers

Result: Save paper

carpooling, public transport)

Result: Energy saving

Optimisation of packaging for

Action: Frequency control on

Action: ‘ik kyoto’ campaign -locally produced products

electrical motors

bike to work

Action: ‘ik kyoto’ campaign -Result: Less polystyrene usage

Result: Energy saving

Result: 22 participants 1,811 kg CO2 reduction

Action: Recuperation of

Action: Switch off boiler inResult: 26 participants -production watersummer3,951 kg CO2 reduction

for sanitary use

Result: Energy saving

Result: Less water consumption

Action: Optimisation
Action: Started to recycleof cooling water chiller

waste solvent

Result: Energy saving

Result: Less waste
Action: Change from air freight
Action: Optimisation of theto sea freight for products

bottle washing process

imported from Japan

Result: Less water consumption

Result: CO2 reduction
Action: ‘ik kyoto’ campaign- sustainable commuting &Home office
Result: 33 participants 3,716 kg CO2 reduction

08

JSR Micro CSR REPORT 2015
about us

JSR Micro CSR REPORT 2015
about us“Although JSR Micro does not have a
dedicated CSR department, we have always
addressed important sustainability topics
through our management systems.”
Bruno Roland, President, General Manager©Best Sprinter Services

09

2009

2010

2011

2012

2013

2014

Action: E-order confirmations

Action: Finetune recycling

Action: Endorsement

Action: Use water reservoir

Action: Health plan

Action: Company bike plan

Action: LIC installation

Result: Health award 2014!

Result: CO2 reduction /Result: prevent shut downs due

Now that we listed ourhealthy lifestyle

to power dips

CSR actions of the past

Action: Donation of

Action: Vendor invoicealready became a mindset

saved in SAP

hazardous waste i.c.w.

of the Electronic Industryof sprinkler installation

Result: Less print-outs &De Neef Chemical Processing

Citizenship Coalition’s

to cool the fermentor

less regular mailResult: by 2015 33,317 ton ofstandard (EICC) [G4-15]

Result: Energy reduction

hazardous has been recycled

Result: Ethics, labor practices& environmental management

Action: Sending out allpurchase orders

Action: Installation of big slow

Action: Water-saving taps withsensor in the sanitary blocks

Action: ‘ik kyoto’ campaign

2015

Result: Save water- sustainable commuting &Continue improving

years, we realise that CSR
iron waste to

management - encourageat JSR Micro. Our efforts to

Natuurhulpcentrum

e-invoicing

contribute to a better futureby e-mailfan in the warehouse to push

Action: Full truckload shipping

Home office

Action: ‘ik kyoto’ campaign

Opglabbeek

Result: 50% of our suppliers

for all our stakeholders will

Result: Less print-outs,

down warm air

to multiple customers

Result: 37 participants -- sustainable commuting &Result: Recycling + charity

sends now e-invoices

continue of course.

faxes and regular mailResult: Energy saving + reduce

Result: Co2 reduction

3,604 kg CO2 reduction

Result: 39 participants -Action: Health plan

Action: ‘ik kyoto’ campaign

Stay tuned at www.jsrmicro.be4,988 kg CO2 reduction

Result: Prevention- sustainable commuting &to learn more about our futureHome office

CSR-initiatives!

heating cost
Action: ‘ik kyoto’ campaign

Action: Switch off air extraction
in non-critical zones

Action: Training in ergonomics

Result: Energy saving

Result: Prevent injuries

Action: Reduce number

Action: ‘ik kyoto’ campaign

of freezers- sustainable commuting &Result: Energy saving

Home office
Result: 23 participants -Action: ‘ik kyoto’ campaign- sustainable commuting &Home office
Result: 25 participants 2,495 kg CO2 reduction

2,048 kg CO2 reduction

Home office- sustainable commuting &Home office

Action: New air compressor

Result: 50 participants -Result: 29 participants -installed, higher efficiency

6,284 kg CO2 reduction

3,320 kg CO2 reduction

Result: -50% energy

10JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact

The JSR group mission assuressocial responsibility: “We create value
through materials to enrich society,people and the environment.”/materials innovation:
our core business
JSR excels in materials knowledge
and we apply this in different sectors.

Cell sorter lab-on-chip, wafer processedat imec using JSR’s novel PA

As such, we are not merely innovativein the sense of coming up with newmaterials and chemistries, but we

Imec and JSR: Crossing
disciplinary boundaries
to innovate [G4-16]

are also often pioneering as we bringentirely new propositions to society.

Imec is a leading researchInnovation ‘one-on-one’ [G4-26]

centre that specialises in nano-Innovation is not an isolated activity.

electronics and nanotechnology.

To understand future materials needs,©imec

we cooperate in various R&D-projects
with customers, business partners,

partnership between imec and
JSR in itself has been innovative.

industry peers, universities andIt was not common for a chemical

research organisations. We listen
carefully to understand what our customers’ requirements are and jointly
create and optimise that unique product that fulflls their needs. We call ourapproach ‘innovation one-on-one’.

company to cooperate with aNano-electronics that hold the promise of accurate,
quick and low cost diagnosis

nano-electronics research centre.
Nevertheless, the result has
been a true synergy: we develop

Recently, both imec and JSR have crossed a new boundary byprocesses and products that haveapplying expertise in nanoscale technology to the life sciences

accelerated the pace of innovation.

sector. Together with partners, imec is developing advanced

Sharing our discoveries
We share the findings of our researchthrough the publication of technicalbriefs and research papers and by delivering presentations at conferences.
Publication type

Since its inception in 1984, the

2013

2014

Presentations, posters &roundtable discussions

924

Research paper(peer reviewed)

1

4Technical brief(not peer reviewed)

3

4

Total

13

bio-electronic technology to enable the introduction of the next

With their state-of-the-art

generation of life science tools. These tools will cover life sciencecleanroom, which includes the mostresearch, diagnosis and treatment. One of the platforms that imec

advanced semiconductor tools, andis developing is an image-based cell sorting system that is fully

their R&D platform covering the

integrated on a chip approximately the size of a microscope slide.

entire semiconductor value chain
network (tool vendors – chemical

The system enables one to image, classify and sort cells insuppliers – chip manufacturers –blood in a matter of minutes, which will make it accessible

fabless and fablite companies),

for point-of-need applications.

imec provides a unique ecosystemthat enables companies to develop
Watch the movie clip

32

OUR AIM: PRODUCE AT LEAST SIX
PUBLICATIONS PER YEAR

vimeo.com/82078661

and test new technologies.
More info: www2.imec.be©imec / Concept Lighting

11

12JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact

DRIVEN BYINNOVATION

Here are some of JSR Micro’s
most innovative products.
For a detailed overview of all/our productsof our products, please refer toour website: www.jsrmicro.be

JSR Micro expertise#1

JSR Micro expertise#2
Photo: NIH

13

Electronic materials:
Photoresist

Life Sciences:

Bioprocessing

Customers and markets [G4-8]

JSR’s protein A resin is used in the

Hospitals, healthcare institutions,development and manufacturing ofresearch centres in the healthcare

the latest generation of therapeuticand pharmaceutical industries,

Impact on society(DSA). The number of customers

Improving the functionality ofthat have the capability to apply

microchips is the key to increasingthese technologies is shrinking.

Explanation of the technology

the performance of smartphones,

R&D advanced tools can only

Microchips are manufactured

tablets, computers, cars andbe accessed through third party

Microbeads

collaborations. Manufacturing andantibody drugs. The resin captures

through a layer-by-layer production

satellites, and it plays a pivotal role

JSR’s microscopically small magnetic

process. Photoresist is applied toin trends such as ‘the internet of

QA need new kinds of partnerships.

beads are functionalised so thatand purifies the antibodies witha silicon wafer and is then baked

things’. Improvements in microchip

to dry. A pattern is created by

performance and reductions in

The internet of things

exposing part of the photoresist to

size also imply reduced energy

Connecting electronic devices

UV light that falls through a stencil

consumption of electronic devices.

or ‘mask’. The parts exposed toExplanation of the technology

they can link with bioreceptors.
The bioreceptors pick up biologicalmarkers in the blood that could

high selectivity. JSR’s bead polymer
technology has resulted in a highChallenges
Focus on the right technologies,
market segments and partners.

capacity resin that offers clients bothAs the industry is highly
conservative, the key is toindicate a disease. The beads areproductivity and cost benefit in man-smart use of these devices.

then extracted with a magnet andufacturing. Our facility in Haasrode istechnically differentiate in terms ofanalysed to make a diagnosis.

the principal manufacturing site for

product performance and quality.

to the internet to enable theUV light become soluble in a

Customers and markets [G4-8]

For example, the refrigerator

caustic solution that is called a

Semiconductor manufacturers

will notify you of the need todeveloper. The developer removes

in the electronics market.

restock it or a sensor in the

ExoCapthe protein A ligand.

waste bin will notify the waste

JSR’s ExoCap technology offers athe desired pattern, which is

Challenges

collector that it needs to be

new approach for the ultra-selective

consequently used as an etch or

The main challenge involves

picked up.

detection of exosomes, which are

implant barrier layer.

developing and manufacturing

small particles used by the cells inmaterials for next generation

our body to communicate. Analysis

At the end of each chip layer

lithographic technologies such asof the exosomes can diagnose

JSR’s life sciences products help toprocessing step, the resist is

Extreme Ultraviolet Lithography

severe diseases (like cancer),meet this demand.

removed from the wafer.

(EUV) or Directed Self-Assembly

without harmful scans or surgery.

the exposed parts and leaves

biopharma companies, universities.

Impact on societyWith aging populations, thedemand for effective and affordable
healthcare will continue to grow.

14

15

JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact

JSR Micro expertise#3

How LIC can be applied inpublic transport
In comparison to batteries, LICs
are small and light. This makes
them highly suitable for use in thetransport sector. This short film
explains how LIC’s can be used inbuses as in this one in Leuven.

Energy: Lithium Ion
Capacitors (LIC)of an LIC is very long, which in turn
reduces resource usage and waste.

companies, this is an environmentallyfriendly solution enabling them toanticipate regulations. However, as

Watch the movie clip
youtube.com/watch?v=ecslHC53sYk

Explanation of the technology

Customers and markets [G4-8]

implementing LIC solutions entails

An LIC is an electrical storage device

Companies in the industrial

new electronic designs, this meansthat occupies the middle groundmarket, with solutions for publicthat introducing this product to thebetween batteries and capacitors.

transportation and energy storage

market also requires partnerships

It is able to release energy more

systems.

with module and system providers.

more energy than capacitors. As

Challenges“We started working with JSR

such, it fills a gap in the market.

The LIC is a new technology andMicro to model applications

Protecting delicate
equipment against
power dips

it does not fit in with existingfor the LIC. This has beenWith the introduction of renewables

Impact on society

regulatory frameworks. Forvery interesting as JSR’s LIC

to the electricity grid and the

Nowadays, the energy market is inexample, regulations are in place fortechnology is at the forefront of

dilapidation of older technologies,

flux. To achieve sustainability, we

recycling lithium ion batteries but

current innovations in energy

power fluctuations and outages havewill need to shift from using fossil

not for lithium ion capacitors. We

storage technology, enabling

become more common. LICs arefuels to using renewable energy.

proactively engage with regulatory

reductions in fuel consumption

used to neutralise these power dips.

Energy storage devices play a key

agencies for the recognition of theand CO2 emissions”.

role in this shift, for instance in

LIC technology in these frameworks

terms of quick local energy storage,

so that it can be integrated into

uninterrupted power supply or

future recycling guidelines and best

electric transportation. Compared topractices. In some ways, the LIC

regular batteries, the life expectancy

is ahead of its time. For proactive

quickly than batteries and storesProf. Dr. Eng. Noshin Omar
The Battery Innovation Centre(BIC) of the research group
MOBI of the Vrije Universiteit
Brussel (VUB)

16

17

JSR Micro CSR REPORT 2015
about our impact

18/the imperative of
excellent quality/risk management andbusiness continuity planning

Quality is guided by our customers

latter down. For example, in recent

The voice of our customer [G4-26]

who expect products with ayears we have hired two additional

We regularly receive evaluationconsistent performance that meets

QA engineers and invested in further

scorecards from our customers

their expectations, every time,batch after batch.

process automation.

and have worked extremely hard toachieve the very high scores that our

Total cost of quality
as % of sales

customers give us. Having received

Minimising risks through ain the face of uncertainty. This

It is impossible to predict thepreventive approach

preparedness is important not only

future. However, we believe that

The first step in minimising risks

for us but also for our stakeholders.

these complementary approaches
go a long way towards reducing

is preventing them. Risks at ourcompany, such as an environmental

Due to the intricacy ofrisks and ensuring that we arespill or a loose wire that someone

semiconductor processing, finding

prepared for the unexpected.

could trip over, are assessed andsubstitutes for our products would

given and perfection.

handled through our management

pose a challenge to our customers.

systems and compliance with rules

We cooperate with our corporate

Supplier Awards

and regulations. As many European

parent and sister companies tolaws take the precautionary principle

attune and test response strategies

as a point of departure, proof ofto potential disasters. To this end,risk mitigation is an essential part

each of our plants is able to takeof compliance. Our approachover the production of the others.

Managing quality

minimises risks by preventing

In addition, we review risks tois essential if we are to remain

In the short term, we find input

avoidable accidents from occurringbusiness continuity on an annual

in sync with the evolution of ourfor quality improvements fromin the first instance.

basis in collaboration with DNV GL,

customers. Whereas semiconductor

different sources, such as audits

manufacturing technology sets

and our own people’s proposals.

Planning for business continuity inthe quality standards, we are

We reward the best suggestion

the face of uncertainty

now applying these decades ofon a bimonthly basis.

Business continuity planning then

Semiconductor production
technology is one of the mostcomplex technologies out there:
microcomputers and memories
are fabricated at nanoscale andproducers continuously push
the technological boundaries.
Even the slightest deviation canhave a dramatic impact on thethe score, improvement programs

4%

in 20113%

in 20125%

in 20133%

in 2014

GOAL: COST OF QUALITY
MAX. 2.5% OF SALES

manufacturing process of ourcustomers. Continuous improvement

are defined in order to address the
gap that remains between the score

Customer appreciation for ourservices is also clearly demonstrated
by the many awards that we havereceived over the years.

which is an expert in this area.

takes the broader approach andexperience to the life sciences andenergy domains.

After certifying for ISO9001, we haveIntel supplier awards 2010-2013

Such risks include employee

also implemented many elements ofTracking quality

the TS16949. The Failure Mode andTo achieve excellent quality,

Effect Analysis (FMEA), for example,

we take a proactive approach.

is more elaborate and more precise

This involves us defining andin terms of detecting and measuring

measuring 1/ the cost of preventing

risks. The identified risks are eitherand detecting defects and 2/ theeliminated or extra controls tocost of failures. By focusing on

processes are added. This results

the optimisation of the first two

in a plan that comprehensively

concepts, we attempt to bring the

anticipates potential errors.

evaluates risks outside the company.

“Quality in itself will not
reduce costs but thebest way to cut costs isto produce quality.”
Jim Mulready
Global Quality Director

strikes, IT security, terrorist attacks,
supply chain risks, storms andfloods, natural disasters such as
earthquakes, and much more.
By planning for these unlikely
but impactful events, we ensure
resilience, recovery and contingency“We review risks
to business
continuity on anannual basis.”

19

JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact“The atmosphere here is very collaborative.
Colleagues always try to help each other.
You can also easily go to the President
whose door is always open.”/employees: the key to our success

Xavier Buch,
Sales and R&D Manager

JSR Micro employee facts [G4-10]

The entrepreneurial and convivial
atmosphere, working at the
cutting edge of the most advanced
technologies and a drive to be the

Total workforce (headcount, contractors included)

best, are joint factors that make it

Women/man

attractive to work at JSR Micro.

122

43/79

We place a high premium on

125

46/79

in 2013

employee satisfaction. Ourin 2013in 2014in 2014

management team facilitates thisthrough various programs, such as

Turnover rate

employee development plans, thecompany health plan, as well as byproviding training and education
opportunities and coaching. Our low
turnover rates confirm the successof this approach.
Employee development plans [G4-26]
At JSR, we encourage an open
process in which employees andmanagers match tasks to thecompany strategy and discussboth development and educational
needs. Every JSR Micro employee
has an annual review with his or her
manager about the previous year’s

We provide an annual workshop

As we are growing quickly, bal-

for all of our employees to ensure

ancing growth and sustaining ourthat everyone understands thecompany culture will be one ofperformance management system.

the challenges that we face in the

We also take this opportunity to ed-

coming years.

ucate employees in an area that willa section on providing feedback.
Maintaining our company
culture while growing
When we hire new employees, we
not only look for a technical match

performance and the development

to a functional description, but westrategy for the forthcoming year.

also seek people who match with

Employees have the opportunity to

our company culture.

provide input and request specifictraining or education. Due to the

Since JSR Micro was founded, we

dynamic nature of our business ahave intentionally and carefully fos-

midterm adjustment of the plan istered values such as quality, safety,

sometimes necessary.

a customer focus and collaboration.

2%

in 201311%

in 20133%

in 201414%

in 2014

Average hours of training per year per employee (CY)

support workplace relations. For example, the 2014 workshop included

New hire rate

“When I had a muscle
ache in my shoulder,colleagues broughtme devices, such asa track ball and an
ergonomic keyboard.
That helped!”
Henny Volders, QA Engineer

21

25

hours

in 2013More detailed figures about our employees: jsrmicro.behours

in 201420

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JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact

DURING THE
LAST 5 YEARS/providing a safe andhealthy workplace

ACCIDENT RATE = 0
LOST DAY RATE = 0

Continuous improvement

The committee is made up

They are also encouraged to present

Continuous improvement isof representatives of both thesubjects of their own. Together withembedded in the ISO/OHSAS

employer and the employees.

other EHS information, such as the

management standards through the

Representatives of the employees

KPIs, the results of these meetingsPlan-Do-Check-Act (PDCA) cycle.

are elected every four years. During

are communicated to all employees

monthly meetings they are informedin the monthly EHS newsletter.

about topics covering safety and

The committee also has the power tothe environment, as well as theapprove or amend both the annual

performance of our business.

EHS plan and the five year plan.

We first assess the risks to healthand safety and then develop aplan to manage and control theserisks. The assessed risks are broad
and include ergonomics as well as
Employees spend a considerable

To stimulate incident/accident

proportion of their time at work.

reporting, we put a direct link toConsequently, their workplace has to

the reporting database on every

be safe and healthy.

employee’s desktop. In this file they
can also review what action has

In line with our company culture,

been taken in response. The man-we take a proactive approach toagement review board regularly gives

managing safety. The kind of goals“For every accident, atleast 10 incidents arereported.”
Anja Vander Elst,
EHS Manager

psychosocial factors. During theyear we work on eliminating theserisks. The midterm plan sets out
a five year course and is reviewed
and updated each year.
Involving employees:

Donating blood

an award to the person who has

The Committee for Prevention

Once a year, the Red Cross organises athat one sets will play a major role inmade the most valuable contribution

and Protection at Work

blood donation drive at our research andsteering behaviour. By setting a goal

towards preventing accidents.

Under Belgian law, companies withbusiness park. JSR Micro supports thisover 50 employees are required

initiative and employees are permitted toto minimise accidents only, one cancreate an incentive to cover them up.

Furthermore, a cross departmental

to have in place a committee fordonate blood during office hours. On average,

Therefore, to prevent accidents, weteam attend the monthly ‘EHS tours’

prevention and protection at work.

approximately 10 employees volunteer.

set targets for reporting a maximum(Environment, Health and Safety)

At JSR Micro, we formed such aamount of risks and near misses,

during which they take a close lookcommittee in 2005, prior to ourwhich are also called incidents.

at different departments.

being legally required to do so.

22

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JSR Micro CSR REPORT 2015
about our impact

24“Since we have been offered fruit atwork, I’ve been eating more fruit not only at work, but also at home.”“Programs to stimulate healthrepresent an investment in theemployees and consequently inthe future of the company.”

Veroniek Motmans, Supply Chain Planner/our award-winning company health plan:

Anja Vander Elst, EHS Manager

JSR Micro - commit to be fit
Our company health plan goes aboveand beyond supporting the health and/Our ’company bike’ program:well-being of all our employees - thisis because the employees are theBenefitting People-Planet-Profit

company. Our commitment towards
employee well-being has earned
us the ‘NV health award’ that waspresented by VIGeZ, the Flemish
Institute for health promotion anddisease prevention.
We have organised the company
health plan around three themes:
creating awareness, healthy foodOrganisation-level results are

Healthy food & drinks

and exercise.

presented in information sessions,

Employees are provided with freeduring which Premed gives advice

fruit and fresh water in coolers.

The health compass:

to encourage healthy habits. The

creating health awarenessaggregated organisation-level results

The core of our company health plan

help us to understand company-

is the ‘health compass’, which is an

wide risks and expand our company

assessment that creates insights into

health plan.

mental health1.

Providing an ergonomic workplace

JSR Micro will lease the bike for

The company bike program

complicated in our region. Commuters

the employee for a period of threeis good for:have to fight daily traffic jams andyears. The only condition is that the Planet: CO2 emission (almost) nil

things are getting worse all the time.

employee must use the bike

 People: improved physical andTo give our employees a chance tofor commuting to work on amental health - people aretry out a healthier and, sometimes,

regular basis.

even faster transportation alternative,

happier and take fewer sick days
 Profit: special tax treatment

JSR Micro introduced the ‘company

We introduced the company bikebike’ program.

program in December 2014 and theand less fuel costs

first bikes arrived on 27 FebruaryThis program is a great addition

Some of our employees have foun-Lease a bike2015. Meanwhile, as at 30 Marchto our annual Ik kyoto campaign:

ded a ‘Soupbank!’ On a given day, aEach employee is entitled to choose

2015, fifty-five of our colleagues had

during the summer months, weparticipant makes soup for the entire

a suitable bike - be it an electricalready signed up for the program,encourage our employees togroup. Meanwhile, in the winterbike, a road or mountain bike, acommitting to regularly cycling to

use more eco-friendly ways offolding bike or another type of bike.

work during the next three years.

commuting to work.

months, participants enjoy a fresheight areas of physical and

Car travel is becoming increasingly

cup of soup on a daily basis.

When purchasing office furniture,
Participating in the

we have always chosen high quality

health assessment isand ergonomic options. We also

voluntary and through ourprovide employees with an individual

partnership with Premed we
can guarantee that results areanalysis of the workplace and, if
necessary, additional supportive

handled on a confidential basis. Duefurniture is also arranged.

to the low threshold for participation,

To stimulate people to take regular

rates of participation have been high:brakes, we installed ergo software on

84% in 2013 and 87% in 2014.

all PCs. This software recommends
short breaks and offers exercise

The results are shared withsuggestions that employees canemployees on an individual basis.

easily do behind their desks.

1

We developed the compass in close collaboration with the External Service for Prevention and Protection at Work (ESSW) Premed and the Committee.

“Previously, I never biked to work and always drove my car.
Since I have my company bike, I use it to get to work at least
once a week.”
Sylvie Janssens, Process Technician

25

JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact/taking responsibility
for a healthy planet
Responsible environmental
management is part of our company
philosophy and is also a basic
requirement for maintaining ourTotalof the life sciences departments

18%

in 201340 metric ton

17%

in 2014in 2014companies from our sector. Harshto take our responsibility even further.

production, although the addition

36 metric ton
in 2013stringent environmental demands forclimate change and pollution drive us

is largely independent fromRecoverypermits. Belgian law sets out

realities such as resource shortages,

Waste from laboratory research/non-hazardous waste (CY)

Incineration

Furthermore, in 2013, theRecycling

installation of the Protein-A

5%

in 201377% in 20136%

in 201477% in 2014

Preparing for the future: Assessing
and evaluating impacts
Within the framework of ourenvironmental management

has increased this waste stream.

fermentation process caused anincrease in waste. The start ofa new process always increases

Non-hazardous waste: We encourage our employees todispose of it separately so that it can be recycled.

waste and there is a learning curvein bringing it down again.

/hazardous waste (CY)

Water use and reuse

Total

Recovery

Reducing waste by extending

Semiconductor processes require

578 metric ton

83%

the shelf life of products
in 2013very clean or ‘ultrapure’ water.

Photoresist is a sensitive material

We purify municipality water at

513 metric ton

85%

in 2014with a limited shelf life. Sometimes

our plant so that we can use it forthe product expires before our

production. The efficiency of thisRecyclingcustomers are able to use itprocess is 74%; the remaining 26%

3%

in 2013due to market fluctuations.

only has a concentrated amount3%

If the quantities are substantial,
in 2014of minerals and it is used in ourour customers seek our support

greywater system to flush the toilets.

focus of our improvement programs.

in order to find solutions to

In 2013, a leak caused a spike in

We track and evaluate performancewater consumption and this was

system, each year we assess thedifferent environmental impacts ofin 2013all of our processes, such as energy

in 2014consumption, emissions, resource
usage, water and waste. The biggest
environmental impacts are in theareas of energy and hazardous waste
and consequently these represent thewith key performance indicators(KPIs) in all of these areas anduse a goal setting approachto reduce impacts.
Recycling non-hazardous waste
Non-hazardous waste represents asmall proportion of our total waste.
We nevertheless encourage our
employees to dispose of it separately
so that it can be recycled.

Incineration

14%
12%

in 2013in 2014Minimising hazardous wastequality are increasing. Whilst we

prolong the use of the affected

At JSR Micro, different processes

aim to minimise waste, improved

material without running into

subsequently detected and repaired.

and activities create different wastequality can sometimes mean extra

quality risks.

As a response, we began to monitor

volumes. To remain consistent wewaste – for example, an extra

set different goals for our specificrinsing step.

waste streams. Over the years we
see an increase in the total volumeof hazardous waste. Sometimes
goals collide and as mentioned in
the Quality section, the requirements that our customers set for

usage on a quarterly basis.

/water (FY)
Water consumption (in K m3)

Water reuse

16

26%

in 2013in 201312

26%

in 2014in 2014“We even use our‘greywater’ to flush
the toilets!”
Bart Denturck,
Director Operations

26

27

JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact

100%
COMPLIANCE“Annual target: Reduce energy
consumption by 10%”

Energy and greenhouse gas

2004-2008, we reduced the total(GHG) emissions

energy consumption by 23.6%.

The reality of climate change
increases the worldwide need to

After we had picked all of the

reduce fossil fuel consumption andso-called ‘low-hanging fruit’, we

GHG emissions. To minimise our

faced the challenge of identifying

contribution to this very importantnew opportunities for improvement.

area of concern, we have set anannual target since 2008 to reduce

Simultaneously, the growth of ourenergy consumption by 10%.

company and starting the Protein-A
production increased our energy

However, it is sometimes difficult

consumption.

Reducing emissions by
selling concentrate
Our developer products containapproximately 97% water. However,transporting water is not a sustainable
way of working.
In 2012, one of our customers
worked with a local facilities partner
to design and build an installation to
dilute developer to the point-of-use

to achieve this goal. Our operations
were already lean initially and

We are currently working withminimal resource usage was an

Schneider Electric, a global

integral part of the facility’s design.

specialist in energy management,

Once we were fully operational

to assess the possibilities for using

in 2003, we conducted various

renewable energy.

concentration starting from a tenfold
concentrate delivered by JSR Micro.
We supported this transition with ourmetrology and production expertise.
Everyone benefits from this solution.
The customers reduced their transport

projects to optimise production

costs, we reduced storage volume

processes. During the period

and we also reduced transport GHG
emissions by 90%. We are currently
involved in similar projects with/energy consumption (FY)Electricity

other customers. [G4-26]
Gas/proactive compliance
It is very simple. We have zeroand proposes alternatives in the

toxicity, we will look for alternatives.

tolerance for non-compliance.

case of chemicals that can be

Furthermore, concerns will be

Complying with rules and regulations

considered of very high concern.

communicated to our businessis the basis of our ‘license to

The EHS department will evaluate

partners and customers.

operate’. We go above and beyond,how employees work with thetake a proactive approach andmaterials and whether safety can be

In some instances, this evenanticipate regulations.

guaranteed.

creates a competitive advantage.

Our Regulatory Affairs (RA)Anticipating regulation [G4-16]

expensive as it takes years

and Environment, Health andAs stated above, non-complianceto develop semiconductor

Safety (EHS) departments track

is not an option. However, there are

manufacturing processes and once

developments in regulations andmany substances that - whilst notthey are in operation they cannot be

assure that we comply with the law.

being strictly forbidden - are theeasily changed. In the end, starting

The RA department assesses every

subject of growing scientific concern.

out with materials that have no risk

substance that enters our facility

In addition, countries and companiesof being banned not only has aor is introduced to the EU market.

use their own ‘blacklists’ ofstrategic benefit, but it also has a

Meanwhile, the EHS department

substances that they ban. Moreover,great sustainable value.

assures that JSR Micro complies

in recent years public concern about

with the rules and regulations

the safety of synthetic chemicals has

regarding working conditions andreceived increased media coverage.

Responding to legislation isenvironmental protection.
Together, this creates a complex
Both during the reporting period

landscape. To respond to theseand before, there have not been any

trends and anticipate regulations,

incidents of non-compliance.

our RA department is active in a
number of working groups within

10,763 GJ

10,889 GJ
in 2013

How we address the

Essenscia, the Belgian industry

10,831 GJ

10,996 GJ

precautionary principle [G4-14]

organisation for chemistry and life

The foundation of the precautionary

sciences. Essenscia also closely

principle is to reduce risks andcooperates with regulatory agencies

exposure of technologies that are

on both a national and EU level.

in 2013in 2014in 2014/GHG emissions (FY)*
Scope 1 (in CO2e)

Scope 2 (in CO2e)

549

1,196

554

1,203

in 2013in 2014in 2013in 2014* Greenhouse gas emissions include gas and electricity. Other emissions were not included
because we did not track them during the reporting period. However, we are convinced that gas
and electricity consumption account for most of our GHG emissions.

possibly harmful to people or theenvironment. Through in-depth

For every situation where there

hazard assessments, our RA

is discretionary space, we take adepartment evaluates possible

pragmatic approach: Is this safe?

hazardous properties of substances

If there are suspicions about

28

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JSR Micro CSR REPORT 2015
about our impact

JSR Micro CSR REPORT 2015
about our impact/extending responsibility
into our supply chains“Sustainablepurchasing starts withnot purchasing”
Katleen Gorissen,
Procurement Administrator

Value chain overview

More than ever before, consumers
care about how the products they
buy were made. Although we are

INFLUENCE

supplying business-to-business and

PRODUCTION OF RAW MATERIALS

our products rarely end up in endproducts, many of our customers

PolymersSolventsPhotoactive compound



Resin

are asking how we manage labour
rights, human rights, safety andenvironmental impacts in our
supply chains. [G4-12 and G4-26]
This creates an impulse toextend our responsibility outsideof company boundaries andintegrate CSR elements inConflict minerals [G4-27]

to integrate CSR considerations

this process, as well as in ourIn the electronics supply chain, thewithin our supplier management

audit protocols.

use of conflict minerals - minerals

CONTROL

TRANSPORTATIONCONTROLMANUFACTURING

that have been extracted and soldprograms.
Most of our raw materials are

to finance local warfare - is a major

Managing our supply chain

sourced from our parent compa-

area of concern. Some customers

When we register new suppliers,

ny in Japan. Their suppliers arehave requested detailed information

we ask them to declare “thecovered by JSR Corporation’s ‘green

about our approach to this issue.

compliance with laws andprocurement’ and ‘CSR procure-

We are glad to report that no

ordinances, protection of resources,

ment’ programs. For further infor-

conflict minerals are used in theenvironmental conservation, safety

mation regarding these programs,

production of any of our products.

and human rights”. In the future,

see www.jsr.co.jp/jsr_e/csr/2014/

we plan to develop a code ofcustomer.shtml

OF PHOTORESIST[JSR MICRO ACTIVITY]

Training our employees in
responsible purchasing
Working on the CSR reporting projectmade us think about the sustainability of the products that we use on a

CONTROL

DISTRIBUTION

conduct to detail our expectations

daily basis in our offices. We made aninventory and assessed these items forsustainability – what are we buying?
Can we replace purchases with moreregarding the base levels of

CSR concerns in our supply chains

responsible business.

The CSR impacts on our supply

New suppliers will be screened

chains are similar to our own asbased on the criteria set out in thethey involve labour conditions and

CUSTOMERS

cycled materials? To make the initiativecode of conduct.

emissions to the environment.

[SEMICONDUCTOR MANUFACTURERS]

a workshop on responsible purchasing

The suppliers that we deal with diWe are currently also reviewing

rectly are mostly located in Europe,

our supplier evaluation system.

where there is a reduced riskThis provides a good opportunity toof law violations.

INFLUENCE

END USE BY B2B

sustainable options, such as fair trade
products or products that contain restick, we are also planning to provide
for everyone in the organisation who is
involved in purchasing.

DISPOSAL

30

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tio bi r@
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Qu sta ct
su ontaC
The values that made our company successful – quality, innovation, and care for our
employees and the environment - also represent the cornerstones of CSR. By embarking
on the journey to create transparency and report about CSR, we have been provided withthe opportunity to view our operations through a clearer lens.
By looking at how the manifold aspects of sustainability have been addressed in ourorganisation, we have come to see CSR as a thread that weaves these aspects together.
We have been able to see more clearly than ever the connections between employees,
departments and external stakeholders and how different activities interrelate.
Going forward, we are excited to build upon this momentum. We are eagerly
searching for new ways of bringing together quality, innovation, care, and thatcrucial element - sustainability.

JSR Micro NV Researchpark Haasrode 1019, Technologielaan 8 - B-3001 Leuven (Belgium)+32 (0)16 832 832 jsrmicro@jsrmicro.be www.jsrmicro.be

CSR-expertise and guidance: van Hamelen Consulting - Concept and creation © Cayman Blue - Printed on 100% recycled paper
Photo credits to JSR Micro employees: Ives Van Weddingen, Dominique Vyncke, Katleen Gorissen, Hilde Van de Plas, Bart Denturck, Mario Severi & Takumi Baptiststhi/CSR: more clearly than ever